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Amanda Adams, CrowdStrike | CrowdStrike Fal.Con 2022


 

>>Hi, we're back. We're watching, you're watching the cube coverage of Falcon 2022 live from the aria in Las Vegas, Dave Valante with Dave Nicholson and we, yes, folks, there are females in the cyber security industry. Amanda Adams is here. So the vice president of America Alliance at CrowdStrike. Thanks for coming on. >>Thank you so much for having me. >>We it's, it's fantastic to, to actually, as I was starting to wonder, but we >>Do have females in leadership. >>Wait, I'm just kidding. There are plenty of females here, but this cybersecurity industry in general, maybe if we have time, we can talk about that, but I wanna talk about the, the Alliance program, but before I do, yeah. You know, you, you got a nice career here at CrowdStrike, right? You've kind of seen the ascendancy, the rocket ship you've been on it for five years. Yep. So what's that been like? And if you had to put on the binoculars and look five years forward, what can you tell us in that 10 year span? Oh >>My goodness. What a journey it's been over the last five, six years. I've been with CrowdStrike almost six years and really starting with our first core group of partners and building out the alliances, seen obviously the transformation with our sales organization. And as we scaled, I think of our, of our technology. We started with, I think, two products at that time, we were focused on reinventing how our customers thought about NextGen AB but also endpoint detection response. From there, the evolution is really driving towards that cloud security platform, right? How our partners fit into that. And, and how we've evolved is it's not just resell. It's not just focusing on the margin and transactions. We really have focused on building the strategic relationships with our partners, but also our customers and fitting them in that better together story with that CrowdStrike platform. It's been the biggest shift. Yeah. >>And you've got that. The platform chops for that. It's just, I think you're up to 22 modules now. So you're not a point product. You guys make that, that, that point lot now in terms of the, the partners and the ecosystem, you know, it's, it's, it's good here. I mean, it's, this it's buzzing. I've said it's like service. I've said, number of times, it's like service. Now back in 2013, I was there now. They didn't have the down market, the SMB that you have that's right. And I think you you're gonna have an order. You got 20,000 customers. That's right. I predict CrowdStrike's gonna have 200,000. I, I'm not gonna predict when I need to think about that. But, but in thinking about the, the, the co your colleagues and the partners and the skill sets that have evolved, what's critical today. And, and, and what do you see as critical in the future? >>So from a skill set standpoint, if I'm a partner and engaging with CrowdStrike and our customers, if you think about, again, evolving away from just resell, we have eight routes to market. So while that may sound complicated, the way that I like to think about it is that we truly flex to our partners, go to market their business models of what works best for their organization, but also their customers. The way that they've changed, I think from a skillset standpoint is looking beyond just the technology from a platform, building a better together story with our tech Alliance partners or store, if thinking about the XDR Alliance, which we are focusing on, there's so much great value in bringing that to our customers from a skillset standpoint, beyond those services services, we've talked about every day. I know that this is gonna be a top topic for the week yesterday through our partner summit, George, our CEO, as well as Jim Cidel, that's really the opportunity as we expand in new modules. If you think about humo or log scale identity, and then cloud our partners play a critical role when it comes into the cloud migration deployment integration services, really, we're not gonna get bigger from a services organization. And that's where we need our partners to step in. >>Yeah. And, you know, we we've talked a lot about XDR yeah. Already in day one here. Yeah. With, with the X extending into other areas. That's right. I think that services be, would become even more critical at that point, you know, as you spread out into the, really the internet of things that's right. Especially all of the old things that are out there that maybe should be on the internet, but aren't yet. Yeah. But once they are security is important. So what are you doing in that arena from a services perspective to, to bolster that capability? Is it, is it, is it internally, or is it through partners generally? >>It's definitely, I think we look to our partners to extend beyond the core of what we do. We do endpoint really well, right? Our services is one of the best in the business. When you look at instant response, our proactive services, supporting our customers. If you think to XDR of integration, building out those connect air packs with our customers, building the alliances, we really do work with our partners to drive that successful outcome with our customers. But also too, I think about it with our tech alliances of building out the integration that takes a lot of effort and work. We have a great team internally, which will help guide those services to be, to be built. Right. You have to have support when you're building the integrations, which is great, but really from like a tech Alliance and store standpoint, looking to add use cases, add value to more store apps for our customers, that's where we're headed. Right. >>What about developers? Do you see that as a component of the ecosystem in the future? Yeah, >>Without a doubt. I mean, I think that as our partner program evolves right now working with our, our developers, I mean, there's different personas that we work with with our customer standpoint, but from a partner working with them to build our new codes, the integration that's gonna be pretty important. >>So we were, we sort of tongue in cheek at the beginning of this interview yeah. With women in tech. And it's a, it's a topic that, on the cube that we've been very passionate about since day one yep. On the cube. So how'd you get in to this business? H how did your, your career progress, how did you get to where you are? >>You know, I have been incredibly fortunate to have connections, and I think it's who, you know, and your network, not necessarily what, you know, to a certain extent, you have to be smart to make it long term. Right. You have to have integrity. Do what you're saying. You're gonna do. I first started at Cisco and I had a connection of, it was actually a parent of somebody I grew up with. And they're like, you would fit in very nicely to Cisco. And I started with their channel marketing team, learned a ton about the business, how to structure, how to support. And that was the first step into technology. If you would've asked me 20 years ago, what did I wanna do? I actually wanted to be a GM of an organization. And I was coming outta I come on, which is great, which I'm, it really is right up. >>If you knew me, you're like, that actually makes a lot of sense. But coming outta college, I had an opportunity. I was interviewing with the golden state warriors in California, and I was interviewing with Cisco and that I had two ops and I was living in San Jose at the time. The golden state warriors of course paid less. It was a better opportunity in sales, but it was obviously where I wanted to go from athletics. And I grew up in athletics, playing volleyball. Cisco paid me more, and it was in San Jose. And really the, the golden state warriors seemed that I was having that conversation. They said, one year community is gonna be awful. It's awful from San Jose to Oakland, but also too, like you have more money on the table. Go take that. And so I could have very much ended up in athletics, most likely in the back office, somewhere. Like I would love that. And then from there, I went from Cisco. I actually worked for a reseller for quite some time, looking at, or selling into Manhattan when I moved from California to Manhattan, went to tenable. And that was when I shifted really into channel management. I love relationships, getting snow people, building partnerships, seeing that long term, that's really where I thrive. And then from there came to CrowdStrike, which in itself has been an incredible journey. I bet. Yeah. >>Yeah. I think there's an important thread there to pull on. And that is, we, we put a lot of emphasis on stem, which people, some sometimes translate into one thing, writing code that's right. There are, but would you agree? There are many, many, many opportunities in tech that aren't just coding. >>Absolutely. >>And I think I, as a father of three daughters, it's, it's a message that I have shared with them. Yeah. They are not interested in the coding part of things, but still, they need to know that there are so many opportunities and, and it's always, sometimes it's happenstance in terms of finding the opportunity in your case, it was, you know, cosmic connection that's right. But, but that's, you know, that's something that we can foster is that idea that it's not just about the hardcore engineering and coding aspect, it's business >>That's right. So if, if there was one thing that I can walk away from today is I say that all the time, right? If you look at CrowdStrike in our mission, we really don't have a mission statement. We stop breaches every single day. When I come to work and I support our partners, I'm not super technical. I obviously know our technology and I, I enable and train our partners, but I'm not coding. Right. And I make an impact to our business, our partners, more importantly, our customers, every single day, we have folks that you can come from a marketing operations. There is legal, there's finance. I deal with folks all across the business that aren't super technical, but are making a huge impact. And I, I don't think that we talk about the opportunities outside of engineering with the broader groups. We talk about stem a lot, but within college, and I look to see like getting those early in career folks, either through an intern program could be sales, but too, if they don't like, like sales, then they shift into marketing or operations. It's a great way to get into the industry. >>Yeah. But I still think you gotta like tech to be in the tech business. Oh, you >>Do? Yeah. You do. I'm >>Not saying it's like deep down is like, not all of us, but a lot of us are kind of just, you know, well, at least you, >>At least you can't hate it. >>Right. Okay. But so women, 50% of the population, I think the stat is 17% in the technology. Yeah. Industry, maybe it's changed a little bit, but you know, 20% or, or less, why do you think that is? >>I, you know, I always go back to within technology, people hire from their network and people that they know, and usually your network are people that are very like-minded or similar to you. I have referred females into CrowdStrike. It's a priority of mine. I also have a circle that is also men, but also too, if you look at the folks that are hired into CrowdStrike, but also other technology companies, that's the first thing that I go to also too. I think it's a little bit intimidating. Right. I have a very strong personality and I'm very direct, but also too, like I can keep up with our industry when it comes to that stereotypes essentially. And some people maybe are introverted and they're not quite sure where they fit in. Right. Whether it's marketing operations, et cetera. So they, they're not sure of the opportunities or even aware of where to get started. You know what I mean? >>Yeah. I mean, I think there is a, a, a stereotype today, but I'm not sure why it's, is it unique to the, to the technology industry? No. Is it not? Right? It happens >>Thinking, I mean, there's so many industries where healthcare, >>Maybe not so much. Right. Because you know, >>You have nurses versus doctors. I feel like that is flipped. >>Yeah. That's true. Nurses versus doctors. Right. Well, I, I know a lot of women doctors though, but >>Yeah. That's kind of flipped. It's better. >>Yeah. Says >>Flipped over. Yeah. I think it's more women in medical school now, but than than men. But, >>And, and I do think in our industry, you know, when you look at companies like IBM, HPE, Cisco, Dell, and, and, and many others. Yeah. They are making a concerted effort for on round diversity. They typically have somebody who's in charge of diversity. They report, you know, maybe not directly to the CEO, but they certainly have a seat at the table. That's right. And you know, maybe you call it, oh, it's quotas. Maybe the, the old white guys feel, you know, a little slighted, whatever. It's like, nobody's crying for us. I mean, it's not like we got screwed. >>See, I know problema we can do this in Spanish. Oh, oh, >>Oh, you're not a old white guy. Sorry. We can do >>This in Spanish if you want. >>Okay. Here we go. So, no, but, but, but I, so I do think that, that the industry in general, I talked to John Chambers about this recently and he was like, look, we gotta do way better. And I don't disagree with that. But I think that, I think the industry is doing better, but I wonder if like a rocket ship company, like CrowdStrike who has so many other things going on, you know, maybe they gotta get you a certain size. I mean, you've reached escape velocity. You're doing obviously a lot of corporate, you know, good. Yeah. You know, and, and, and, and we just had earlier on we, you know, motor motor guides was very cool. Yeah. So maybe it's a maturity thing. Maybe these larger companies with you crowd size $40 billion market cap, but maybe the, the hundred plus billion dollar market cap companies. I don't know. I don't know. You guys got a bigger market cap than Dell. So >>I, I don't think it's necessarily related to market cap. I think it's the size of the organization of how many roles are open that we currently write. So we're at just over 6,000 employees. If you look at Cisco, how many thousands of employees they have there's >>Right. Maybe a hundred thousand employees. >>That's right. There's >>More opportunities. How many, what's a headcount of crowd strike >>Just over 6,000, >>6,000. So, okay. But >>If you think about the, the areas of opportunity for advancement, and we were talking about this earlier, when you look at early and career or entry level, it's actually quite, even right across the Americas of, we do have a great female population. And then as progression happens, that's where it, it tees off from a, a female in leadership. And we're doing, we're focusing on that, right? Under JC Herrera's leadership, as well as with George. One of the things that I always think is important though, is that you're mindful as, as the female within the organization and that you're out seeking somebody, who's not only a mentor, but is a direct champion for you when you're not in the room. Right. This is true of CrowdStrike. It's true of every organization. You're not gonna be aware of the opportunities as the roles are being created. And really, as the roles are being created, they probably have somebody in mind. Right. And so if you have somebody that's in that room says, you know what, Amanda Adams would be perfect for that. Let's go talk to her about it. You have to have somebody who's your champion. Yeah. >>There there's, there's, there's a saying that 80% of the most important moments in your life happen in your absence. Yeah. And that's exactly right. You know, when they're, when someone needs to be there to champion, you, >>Did that happen for you? >>Yes. I have a very strong champion. >>So I mean, I, my observation is if, if you are a woman in tech and you're in a senior leadership position, like you are, or you're a, you're a general manager or a P and L manager or a CEO, you have to be so incredibly talented because all things being equal, maybe it's changing somewhat in some of those companies I talked about, but for the last 30 years, all takes be equal. A, a, a woman is gonna lose out to a man who is as qualified. And, and I think that's maybe slowly changing. Maybe you agree with that, maybe you don't. And maybe that's, some people think that's unfair, but you know, think about people of color. Right. They, they, they, they grew up with less op opportunities for education. And this is just the statistics that's right. Right. So should society overcompensate for that? I personally think, yes, the, the answer is just, they should, there should still be some type of meritocracy that's right. You know, but society has a responsibility to, you know, rise up all ships. >>I think there's a couple ways that you can address that through Falcon funds, scholarship programs, absolutely. Looking at supporting folks that are coming outta school, our internship program, providing those opportunities, but then just being mindful right. Of whether or not you publish the stats or not. We do have somebody who's responsible for D I, within CrowdStrike. They are looking at that and at least taking that step to understand what can we do to support the advancement across minorities. But also women is really, really important. >>Did you not have a good educational opportunity when you were growing up where you're like you had to me? Yeah, no, seriously, >>No. Seriously. I went to pretty scary schools. Right. >>Okay. So you could have gone down a really bad path. >>I, a lot of people that I grew up with went down really, really bad paths. I think the inflection point at, at least for me what the inflection point was becoming aware of this entire universe. Yeah. I was, I was headed down a path where I wasn't aware that any of this existed, when I got out of college, they were advertising in the newspaper for Cisco sales engineers, $150,000 a year. We will train. I'm a smart guy. I had no idea what that meant. Right. I could have easily gone and gotten one of those jobs. It was seven or eight years before I intersected with the tech world again. And so, you know, kind of parallel with your experience with you had someone randomly, it's like, you'd be great at Cisco. Yeah. But if, if you're not around that, and so you take people in different communities who are just, this might as well be a different planet. Yes. Yeah. The idea of eating in a restaurant where someone is serving you, food is uncomfortable, right? The idea of checking into a hotel, the idea of flying somewhere on an airplane, we talk about imposter syndrome. That's right. There are deep seated discomfort levels that people have because they just, this is completely foreign, but >>You're saying you could have foreign, you could have gone down a path where selling drugs or jacking cars was, was, was lucrative. >>I had, I had, yeah. I mean, we're getting, we're getting like deep into societal things. I was, I was very lucky. My parents were very, very young, but they're still together to this day. I had loving parents. We were very, very poor. We were surrounded by really, really, really bad stuff. So. >>Okay. So, so, okay. So this, >>I, I don't, I don't compare my situation to others. >>White woman. That's I guess this is my point. Yeah. The dynamic is different than, than a kid who grew up in the inner city. Yes. Right. And, and, and they're both important to address, but yeah. I think you gotta address them in different ways. >>Yes. But if they're, but if they're both completely ignorant of this, >>They don't know it. So it's lack of >>A, they'll never be here. >>You >>Never be here. And it's such a huge, this is such a huge difference from the rest of the world and from the rest, from the rest of our economy. >>So what would you tell a young girl? My daughters, aren't interested in tech. They want to go into fashion or healthcare, whatever Dave's daughters maybe would be a young girl, preteen, maybe teen interested in, not sure which path, why tech, what would advice would you give? >>I think just understanding what you enjoy about life, right? Like which skills are you great at? What characteristics about roles and not really focusing on a specific product. Definitely not cybersecurity versus like the broader network. I mean, literally what do you enjoy doing? And then the roles of, you know, from the skillset that's needed, whether that be marketing, and then you can start to dive into, do I wanna support marketing for a corporate environment for retail, for technology like that will come and follow your passion, which I know is so easy to say, right? But if you're passionate about certain things, I love relationships. I think that holding myself from integrity standpoint, leading with integrity, but building strong relationships on trust, that's something I take really pride in and what I get enjoyment with. It's >>Obviously your superpower. >>It, >>It is. >>But >>Then it will go back to OST too, just being authentic in the process of building those relationships, being direct to the transparency of understanding, like again, knowing what you're good at and then where you can fit into an organization, awareness of technology opportunities, I think will all lend that to. But I also wouldn't worry, like when I was 17 year old, I, I thought I would be playing volleyball in college and then going to work for a professional sports team. You know, life works out very differently. Yeah. >>Right. And then, and for those of you out there, so I love that. Thank you for that great interview. Really appreciate letting us go far field for those of you might say, well, I don't know, man. I don't know what my passion is. I'll give you a line from my daughter, Alicia, you don't learn a lot for your kids. She said, well, if you don't know what your passion is, follow your curiosity. That's great. There you go. Amanda Adams. Thanks so much. It was great to have you on. Okay. Thank you. Keep it right there. We're back with George Kurtz. We're to the short break. Dave ante, Dave Nicholson. You watching the cube from Falcon 22 in Las Vegas.

Published Date : Sep 21 2022

SUMMARY :

So the vice president of America Alliance And if you had to put on the binoculars and look five years forward, what can you tell us in that 10 year I think, two products at that time, we were focused on reinventing how our customers thought about NextGen AB And I think you you're gonna have an order. I know that this is gonna be a top topic I think that services be, would become even more critical at that point, you know, I think about it with our tech alliances of building out the integration that takes a lot of effort and work. I mean, I think that as our partner program evolves right now working So how'd you get in to this business? And I started with their channel marketing team, learned a ton about the business, from San Jose to Oakland, but also too, like you have more money on the table. There are, but would you agree? And I think I, as a father of three daughters, it's, it's a message that I have shared with And I make an impact to our business, our partners, more importantly, our customers, Oh, you I'm Industry, maybe it's changed a little bit, but you know, 20% or, I, you know, I always go back to within technology, people hire from their network and people that they to the, to the technology industry? Because you know, I feel like that is flipped. Well, I, I know a lot of women doctors though, It's better. But, And, and I do think in our industry, you know, when you look at companies like IBM, HPE, See, I know problema we can do this in Spanish. Oh, you're not a old white guy. And I don't disagree with that. I think it's the size of the organization of how many roles are Right. That's right. How many, what's a headcount of crowd strike But And so if you have somebody that's in that room And that's exactly right. You know, but society has a responsibility to, you know, rise up all ships. I think there's a couple ways that you can address that through Falcon funds, scholarship programs, absolutely. I went to pretty scary schools. you know, kind of parallel with your experience with you had someone randomly, it's like, You're saying you could have foreign, you could have gone down a path where selling drugs or jacking cars was, was, I mean, we're getting, we're getting like deep into societal things. So this, I think you gotta address them in different ways. So it's lack of And it's such a huge, this is such a huge difference from the rest So what would you tell a young girl? I think just understanding what you enjoy about life, right? then where you can fit into an organization, awareness of technology opportunities, And then, and for those of you out there, so I love that.

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Ben Cushing & Amanda Purnell | Red Hat Summit 2022


 

(pulsing music) (digital music) >> Welcome back to the Seaport in Boston. You're watching theCUBE's coverage of Red Hat Summit 2022. A lot of bummed out Bruins fans, but a lot of happy Celtics fans. We're optimistic for tonight, Boston's crazy sports town, but we're talking tech, we're talking open source. Dr. Amanda Purnell is here. She's the director of data and analytics innovation at the US Department of Veteran Affairs, and Ben Cushing is the chief architect for federal health and life sciences at Red Hat. Folks, welcome to theCUBE, thank for coming on. >> Thank you for having us. >> So glad to be here. >> So we heard your keynote this morning, project Arches. Now you were telling us just briefly about your previous life as a clinician. >> That's right. >> That's really interesting, because you know what the outcome has to be. So talk about that project in your perspective. What the goals were and how you actually got it done. >> I could tell the long view. I'm a psychologist by training. I spent the first 10 years of my VA career providing care to veterans. So engaging in healthcare behavior change, providing training to providers and really trying to understand what is the care pathway for veterans, what's the experience of veterans along each of those touchpoints, and it became clear to me over time that there were opportunities for us to improve the transitions of care and provide better information at the right time to improve those decisions that are being made at the point of care. Ben and I were just talking before we began today, part of the core of the development of Arches was beginning with human-centered design. We wanted to interview and better understand what was the experience across the VA of many different stakeholders and trying to access meaningful information, understand in that moment what do I need to make a decision with a veteran or what do I need to make a decision with my care team and how can I improve the quality of care for veterans? And so, hundreds of interviews later, it became clear to us that we wanted to help those individuals already working for the VA to continue to improve excellence of care and one of those ways that we're trying to do that is using technology to make life easier for our veterans and for our clinicians. >> I always like to say, they say, "Follow the money." I like to follow the data. And you said something in your keynote about nurses have to have access to information and it just gets to an architectural question, because as a caregiver, you have to get insights and data and you need it fast, 'cause you're saving lives, but a lot of times, architectures are very centralized. They're monolithic and you have to beg, borrow, steal, break through blockers to get to the data that you need. How do you square that circle in today's world? Maybe you could talk about that, and then specific to Arches, how you dealt with that. >> I can dive into that a little bit. I have to say, Amanda had touched on this during the keynote, VA was one of the first, if not the first, healthcare organizations in the world to actually adopt electronic health records and because of that, they just have this incredibly rich amount of historical data and the challenge, as you pointed out, is gaining access to it. So there are a number of programs within VA designed specifically for that. And they are bringing data not just from the data warehouses, but also data from the electronic health records that are running inside of VA right now, and then also third party community data sets, as well as applications that run inside the VA. Now the value here really happens when you produce insights. Data by itself is useless. >> Lot of data out there. They're plentiful. >> You need to create knowledge and then you need that knowledge to inform your process that comes next. Those actions are really what matters. All of healthcare is process and activity and data is really just a historical record. I mean, all data that we look at is happening in the past and then as we're reading it, we're producing knowledge, again, to inform our process. Arches, the program itself, is right in that space at the knowledge layer of actually taking that data and turning it into actual insight and something that is usable and insightful for clinicians to affect the ability to deliver better care and also to actually improve their own working experience. A lot of the models that are getting built out are specifically designed to help their workflow, help them reach better outcomes for the veterans, but also for themselves, because if we can care for the providers, it'll certainly help them care for the patients even more so. >> So how does it work? I mean, from the provider's perspective, how was their life improved by Arches? >> That's a great question. We want to make it easier to access the information. So as Ben noted, the average person providing care in the field doesn't know how to code, doesn't know how to pull a unique request for an individual data point, and what we're trying to do with Arches is provide a user interface that allows for both a non-technical person and a very technical person to access information, and then what gets provisioned in front of a provider is something that is farther abstracted from the underlying data layer and more like here's a specific insight. So I use the example in my keynote of chronic kidney disease. So what's provisioned to the provider in that moment is this person is at higher risk for chronic kidney disease based on this basic information. So it's surfacing just the right amount of information to allow for that care pathway to be improved, but the physician doesn't need to see all of the layers of code underneath. They need to trust that it's worthwhile, but they don't need to know all the background abstractions. >> So it's a self-service, essentially, infrastructure in that sense. You're hiding the underlying complexities. You gave an example in your keynote of an individual who realized that they were under counting the probability of a potential disease for African Americans. >> Yes. >> I believe she just rewrote the algorithm. >> She did. >> Describe that process, because in a lot of organizations, injecting that new algorithm may have required new data sources, would take an act of the Pope to do. How did it work in Arches? >> This is what I get excited about with Arches is that we have the opportunity to empower enthusiastic people like Dr. Joshi to discover an insight and she's a talented informaticist, so she could do the technical work and provision a container for her to work in, for her to do the data analysis, the underground stuff that we're not letting the average provider have to cope with. We were able to provision the tools that she need, the environment that she needed to be able to test and develop the new insight, confirm that they're there and then begin to validate that and test it in other facilities. So our thinking is, how do we bring the resources to the users rather than saying to the users, "This is what's available. Good luck." (chuckles) >> So we've been talking a lot about, I'm sorry, go ahead. >> I want to add on to that. What we're actually experiencing inside of healthcare right now is the emergence of of learning health systems. >> Yes. >> And this is a great example of that. The terrifying number is, it takes 17 years for new knowledge that gets created with healthcare research, whether it's NIH or VA or elsewhere, it takes 17 years for those practices to make their way into practice. Generally the way that happens is through the education of new staff. And so the dissemination of that knowledge is just so freaking slow that we cannot move nimbly enough to take on that new knowledge and actually implement it in clinical space. What Amanda's describing is something that now happens in months. New knowledge getting produced and then actually getting disseminated out, both the insights, whether they are those probabilities, predictions and recommendations and the actual processes, which are getting automated, as well. So if you think about healthcare as just a process, you can automate a whole lot of that and we can move that needle really fast and actually take that 70-year number down to a couple months. >> In the early days when we were all talking about AI and getting excited about digital, I would often ask the question, will machines be able to make better diagnoses than doctors and to your point, Ben, that's not the right question. >> Exactly. >> It isn't the right question. >> The question is, how can machines compress the time to better patient outcomes- >> Yes. >> in concert with humans and that's what we're seeing now. >> That's right, it's surfacing those insights to start a conversation. >> We've been talking a lot about artificial intelligence for the last two days. As clinician or someone with a clinical background, how do you see the clinical experience changing as machines grow more intelligent? >> I think that there's a learning curve for people to feel confident in an artificial intelligence. It makes sense. So someone spent decades, perhaps, of their life obtaining medical training, doing fellowships, doing additional training that they have trust in that deep training. There are times, however, where a technology is able to surface something that we didn't know that we didn't know and it's important, as we make use of artificial intelligence, that we clearly validate it with independent means and that we clearly also bring in additional analysis to understand what are the elements and then test that new technology in an environment before we scale it widely, so that clinicians can see, yes, this was useful. If it wasn't useful, how can we make it even better? So it goes back to what we were talking about earlier that we have to bring in human-centered design to figuring out how do we make use of AI or machine learning models and make sure that there's trust in those models and that we can clearly articulate value for the clinicians and care teams on the ground. >> Is that a natural evolution of Arches? >> This is all built around it. Arches is the technology platform, but there's no magical technology that's going to change how humans interact. And so the way we think about each project is we think about what are the technological components and what are the human factors components? And we have to think about the entire care pathway. I'll go back to that example, the chronic kidney disease. She identified that we were under identifying African Americans for chronic kidney disease. So she changed the algorithm. Not only did she change the algorithm, we also had to think about who would be informed of those changes, how would that change, who would be connected to the veteran in that point of care and build out the care pathway in the care team and that's really how you actually influence an outcome. Surfacing an insight is important, but it's one part of a much larger picture. >> So what is Arches? You said it's a technology platform built on open source. At least, there's a lot of open source in there. And it's got API connectors to all the legacy technologies that you need it to. Can you describe, paint a picture of what it actually is? >> Arches is evolving as it should. So it's designed to meet the unique needs that aren't being met by other infrastructure in the VA. So we started first by identifying the need for cloud compute, so it's in the cloud, it has open source technology so that we're not stuck with any one provider and also has the ability to use containers to be able to move insights out of Arches to an enterprise solution. We're also bringing in multi-cloud strategy, which also something had been discussed quite a bit at this conference, to make sure that we're not saying only one cloud provider can be the solution for veterans' needs. Our mission is serving veterans and so we want to have access to all the technology and not just one and so we're looking at how do we expand the scope to make sure that we have the most variety possible so we can meet the needs of veterans. >> I can add a little bit to it, as well. Think of Arches as a program. It's an incubation space under the office of innovation. So it's a place where the governance allows for trying new ideas and really pushing the envelope for VA in general. There's not a lot of organizations, if any at VA, that allow for that type of incubation and so Arches is in a unique position to create new technologies and new novel approaches to solving big problems. And then the next step to that is moving the work from Arches out into the enterprise, as you called it out. So for instance, the system of engagement where the actual clinicians interact with patients, the model needs to find its way there and we can't do that in a way that disturbs the current workflow that the clinicians have. We need to be able to bring the model to where the clinician is, have those recommendations, probabilities and predictions surfaced to the clinician in a way that is precise to their existing workflow. They need it at the time they need it. Arches itself is not delivering that part of it. It's more like the place where the innovation happens and the incubation really occurs and then it's about taking this container, really, and moving out to other systems that are already deployed out to the hospitals, the edge, and in the cloud. >> And the federated governance occurs in Arches or elsewhere? >> It happens across the continuum. It's starting in Arches. the clinical validation that happens there is wickedly important, because the clinicians need to know that what they're working with is actually legit. And so when they know that the researchers and the clinicians who are involved in that incubation period have done their work, they can feel confident with the recommendations they're getting from the machine learning models that are getting deployed to one of them. >> So many questions, so little time. What's the business impact? How would you describe that? >> For me, it's an emotional impact. People have a sense of, "I have a place to develop a solution and I can get in there quick, and I can test out an idea. I could potentially partner with an external partner or if I have the talents and skills to do it myself." It's empowering all of those innovators who have great ideas to work together to test and develop and validate solutions, and they're not waiting years to get the idea off the ground. >> Amazing. >> Go ahead, bring it. >> Is Arches open source? >> Arches is a platform and it has open source component. So that the underlying infrastructure of technology is open source. >> Why was it important to you that this be built on an open source platform? >> It's important for us that we not marry ourself to any one technology and that we allow for, as much as possible, transparency and many different tools and the right tools for the right solution. So we didn't want to find ourselves connected to only one way of doing things. We want to have versatility to have the right tool for the right problem at the right time. >> I'm so sorry, we're out of time. This is so interesting and I really appreciate you here guys, coming on and sharing your insights for theCUBE audience. All right, keep it right there. This is Dave Vellante for Paul Gillin. We're in day two of Red Hat Summit 2022. You're watching theCUBE. (digital pulsing music) >> Due to the pandemic, the federal government declared a public health emergency, which created an urgency for healthcare coverage. >> One of the biggest-

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and Ben Cushing is the chief architect So we heard your keynote the outcome has to be. and it became clear to me over time and it just gets to an and the challenge, as you pointed out, Lot of data out and also to actually improve in the field doesn't know how to code, You're hiding the underlying complexities. rewrote the algorithm. an act of the Pope to do. the average provider have to cope with. So we've been talking is the emergence of of learning health and the actual processes, than doctors and to your in concert with humans and those insights to start a conversation. intelligence for the last two days. So it goes back to what we and build out the care to all the legacy and also has the ability the model needs to find its way there and the clinicians who are involved What's the business impact? and skills to do it myself." So that the underlying infrastructure and the right tools and I really appreciate Due to the pandemic,

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Amanda Silver, Microsoft | DockerCon 2021


 

>>Welcome back to the cubes coverage of dr khan 2021. I'm john for your host of the cube. We're here with Amanda Silver, corporate vice president, product developer division at Microsoft. Amanda, Great to see you you were on last year, Dr khan. Great to see you again a full year later were remote. Thanks for coming on. I know you're super busy with build happening this week as well. Thanks for making the time to come on the cube for Dr khan. >>Thank you so much for having me. Yeah, I'm joining you like many developers around the globe from my personal home office, >>developers really didn't skip a beat during the pandemic and again, it was not a good situation but developers, as you talked about last year on the front lines, first responders to creating value quite frankly, looking back you were pretty accurate in your prediction, developers did have an impact this year. They did create the kind of change that really changed the game for people's lives, whether it was developing solutions from a medical standpoint or even keeping systems running from call centres to making sure people got their their their goods or services and checks and and and kept sanity together. So. >>Yeah absolutely. I mean I think I think developers you know get the M. V. P. Award for this year because you know at the end of the day they are the digital first responders to the first responders and the pivot that we've had to make over the past year in terms of supporting remote telehealth, supporting you know online retail, curbside pickup. All of these things were done through developers being the ones pushing the way forward remote learning. You know my kids are learning at home right behind me right now so you might hear them during the interview that's happening because developers made that happen. >>I don't think mom please stop hogging the band with, they've got a gigabit. Stop it. Don't be streaming. My kids are all game anyway, Hey, great to have you on and you have to get the great keynote, exciting to see you guys continue the collaboration with Docker uh with GIT hub and Microsoft, A great combination, it's a 123 power punch of value. You guys are really kind of killing it. We heard from scott and dan has been on the cube. What's your thoughts on the partnership with the developer division team at Microsoft with Doctor, What's it all about this year? What's the next level? >>Well, I mean, I think, I think what's really awesome about this partnership is that we all have, we all are basically sharing a common mission. What we want to do is make sure that we're empowering developers, that we're focused on their productivity and that we're delivering value to them so they can do their job better so that they can help others. So that's really kind of what drives us day in and day out. So what we focus on is developer productivity. And I think that's a lot of what dana was talking about in her session, the developer division. Specifically, we really try to make sure that we're improving the state of the art from modern developers. So we want to make sure that every keystroke that they take, every mouse move that they make, it sounds like a song but every every one of those matter because we want to make sure that every developers writing the code that only they can write and in terms of the partnership and how that's going. You know my team and the darker team have been collaborating a ton on things like dr desktop and the Doctor Cli tool integrations. And one of the things that we do is we think about pain points and various workflows. We want to make sure that we're shaving off the edges of all of the user experience is the developers have to go through to piece all of these applications together. So one of the big pain points that we have heard from developers is that signing into the Azure cloud and especially our sovereign clouds was challenging. So we contributed back to uh back to doctor to actually make it easier to sign into these clouds. And so dr developers can now use dr desktop and the Doctor Cli to actually change the doctor context so that its Azure. So that makes it a lot easier to connect the other. Oh, sorry, go ahead. No, I was just >>going to say, I love the reference of the police song. Every breath you take, every >>mouth moving. Great, >>great line there. Uh, but I want to ask you while you're on this modern cloud um, discussion, what is I mean we have a lot of developers here at dr khan. As you know, you guys know developers in your ecosystem in core competency. From Microsoft, Kublai khan is a very operator like focus developed. This is a developer conference. You guys have build, what is the state of the art for a modern cloud developer? Could you just share your thoughts because this comes up a lot. You know, what's through the art? What's next jan new guard guard? It's his legacy. What is the state of the art for a modern cloud developer? >>Fantastic question. And extraordinarily relevant to this particular conference. You know what I think about often times it's really what is the inner loop and the outer loop look like in terms of cycle times? Because at the end of the day, what matters is the time that it takes for you to make that code change, to be able to see it in your test environment and to be able to deploy it to production and have the confidence that it's delivering the feature set that you need it to. And it's, you know, it's secure, it's reliable, it's performance, that's what a developer cares about at the end of the day. Um, at the same time, we also need to make sure that we're growing our team to meet our demand, which means we're constantly on boarding new developers. And so what I take inspiration from our, some of the tech elite who have been able to invest significant amounts in, in tuning their engineering systems, they've been able to make it so that a new developer can join a team in just a couple of minutes or less that they can actually make a code change, see that be reflected in their application in just a few seconds and deploy with confidence within hours. And so our goal is to actually be able to take that state of the art metric and democratize that actually bring it to as many of our customers as we possibly can. >>You mentioned supply chain earlier in securing that. What are you guys doing with Docker and how to make that partnership better with registries? Is there any update there in terms of the container registry on Azure? >>Yeah, I mean, you know, we, we we have definitely seen recent events and and it almost seems like a never ending attacks that that you know, increasingly are getting more and more focused on developer watering holes is how we think about it. Kind of developers being a primary target um for these malicious hackers. And so what it's more important than ever that every developer um and Microsoft especially uh really take security extraordinarily seriously. Our engineers are working around the clock to make sure that we are responding to every security incident that we hear about and partnering with our customers to make sure that we're supporting them as well. One of the things that we announced earlier this week at Microsoft build is that we've actually taken, get have actions and we've now integrated that into the Azure Security Center. And so what this means is that, you know, we can now do things like scan for vulnerabilities. Um look at things like who is logging in, where things like that and actually have that be tracked in the Azure security center so that not just your developers get that notification but also your I. T. Operations. Um In terms of the partnership with dR you know, this is actually an ongoing partnership to make sure that we can provide more guidance to developers to make sure that they are following best practices like pulling from a private registry like Docker hub or at your container registry. So I expect that as time goes on will continue to more in partnership in this space >>and that's going to give a lot of confidence. Actually, productivity wise is going to be a big help for developers. Great stuff is always good, good progress. They're moving the needle. >>Last time we >>spoke we talked about tools and setting Azure as the doctor context duty tooling updates here at dot com this year. That's notable. >>Yeah, I mean, I think, you know, there's one major thing that we've been working on which has a big dependency on docker is get help. Code space is now one of the biggest pain points that developers have is setting up a new DEV box, which they often have to do when they are on boarding a new employee or when they're starting a new project or even if they're just kicking the tires on a new technology that they want to be able to evaluate and sometimes creating a developer environment can actually take hours um and especially when you're trying to create a developer environment that matches somebody else's developer environment that can take like a half a day and you can spend all of your time just debugging the differences in environment variables, for example, um, containers actually makes that much easier. So what you can do with this, this services, you can actually create death environment spun up in the cloud and you can access it in seconds and you get from there are working coding environment and a runtime environment and this is repeatable via containers. So it means that there's no inadvertent differences introduced by each DEV. And you might be interested to know that underneath this is actually using Docker files and dr composed to orchestrate the debits and the runtime bits for a whole bunch of different stacks. And so this is something that we're actually working on in collaboration with the with the doctor team to have a common the animal format. And in fact this week we actually introduced a couple of app templates so that everybody can see this all in action. So if you check out a ca dot m s forward slash app template, you can see this in action yourself. >>You guys have always had such a strong developer community and one thing I love about cloud as it brings more agility, as we always talk about. But when you start to see the enterprise grow into, the direction is going now, it's almost like the developer communities are emerging, it's no longer about all the Lennox folks here and the dot net folks there, you've got windows, you've got cloud, >>it's almost >>the the the solidification of everyone kind of coming together. Um and visual studio, for instance, last year, I think you were talking about that to having to be interrogated dr composed, et cetera. >>How do you see >>this melting pot emerging? Because at the end of the day, you pick the language you love and you got devops, which is infrastructure as code doesn't matter. So give us your take on where we are with that whole progress of of making that happen. >>Well, I mean I definitely think that, you know, developer environments and and kind of, you know, our approach to them don't need to be as dogmatic as they've been in the past. I really think that, you know, you can pick the right tool and language and stand developer stack for your team, for your experience and you can be productive and that's really our goal. And Microsoft is to make sure that we have tools for every developer and every team so that they can build any app that they want to want to create. Even if that means that they're actually going to end up ultimately deploying that not to our cloud, they're going to end up deploying it to AWS or another another competitive cloud. And so, you know, there's a lot of things that we've been doing to make that really much easier. We have integrated container tools in visual studio and visual studio code and better cli integrations like with the doctor context that we had talked about a little bit earlier. We continue to try to make it easier to build applications that are targeting containers and then once you create those containers it's much easier to take it to another environment. One of the examples of this kind of work is now that we have WsL and the Windows subsystem for Lennox. This makes it a lot easier for developers who prefer a Windows operating system as their environment and maybe some tools like Visual Studio that run on Windows, but they can still target Lennox with as their production environment without any impedance mismatch. They can actually be as productive as they would be if they had a Linux box as their Os >>I noticed on this session, I got to call this out. I want to get your reaction to it interesting. Selection of Microsoft talks, the container based development. Visual studio code is one that's where you're going to show some some some container action going on with note and Visual Studio code. And then you get the machine learning with Azure uh containers in the V. S. Code. Interesting how you got, you know, containers with V. S. And now you've got machine learning. What does that tell the world about where Microsoft's at? Because in a way you got the cutting edge container management on one side with the doctor integration. Now you get the machine learning which everyone's talking about shifting, left more automation. Why are these sessions so important? Why should people attend? And what's the what's the bottom line? >>Well, like I said, like containers basically empower developer productivity. Um that's what creates the reputable environments, that's what allows us to make sure that, you know, we're productive as soon as we possibly can be with any text act that we want to be able to target. Um and so that's kind of almost the ecosystem play. Um it's how every developer can contribute to the success of others and we can amor ties the kinds of work that we do to set up an environment. So that's what I would say about the container based development that we're doing with both visual studio and visual studio code. Um in terms of the machine learning development, uh you know, the number of machine learning developers in the world is relatively small, but it's growing and it's obviously a very important set of developers because to train a machine learning uh to train an ml model, it actually requires a significant amount of compute resources, and so that's a perfect opportunity to bring in the research that are in a public cloud. Um What's actually really interesting about that particular develop developer stack is that it commonly runs on things like python. And for those of you who have developed in python, you know, just how difficult it is to actually set up a python environment with the right interpreter, with the right run time, with the right libraries that can actually get going super quickly, um and you can be productive as a developer. And so it's actually one of the hardest, most challenging developer stacks to actually set up. And so this allows you to become a machine learning developer without having to spend all of your time just setting up the python runtime environment. >>Yeah, it's a nice, nice little call out on python, it's a double edged sword. It's easier to sling code around on one hand, when you start getting working then you gotta it gets complicated can get well. Um Well the great, great call out there on the island, but good, good, good project. Let me get your thoughts on this other tool that you guys are talking about project tie. Uh This is interesting because this is a trend that we're seeing a lot of conversations here on the cube about around more too many control planes. Too many services. You know, I no longer have that monolithic application. I got micro micro applications with microservices. What the hell is going on with my services? >>Yeah, I mean, I think, you know, containers brought an incredible amount of productivity in terms of having repeatable environments, both for dev environments, which we talked about a lot on this interview already, but also obviously in production and test environments. Super important. Um and with that a lot of times comes the microservices architecture that we're also moving to and the way that I view it is the microservices architecture is actually accompanied by businesses being more focused on the value that they can actually deliver to customers. And so they're trying to kind of create separations of concerns in terms of the different services that they're offering, so they can actually version and and kind of, you know, actually improve each of these services independently. But what happens when you start to have many microservices working together in a SAS or in some kind of aggregate um service environment or kind of application environment is it starts to get unwieldy, it's really hard to make it so that one micro service can actually address another micro service. They can pass information back and forth. And you know what used to be maybe easy if you were just building a client server application because, you know, within the server tear all of your code was basically contained in the same runtime environment. That's no longer the case when every microservices actually running inside of its own container. So the question is, how can we improve program ability by making it easier for one micro service that's being used in an application environment, be to be able to access another another service and kind of all of that context. Um and so, you know, you want to be able to access the service is the the api endpoint, the containers, the ingress is everything, make everything work together as though it felt just as easy as as um you know, server application development. Um And so what this means as well is that you also oftentimes need to get all of these different containers running at the same time and that can actually be a challenge in the developer and test loop as well. So what project tie does is it improves the program ability and it actually allows you to just write a command like thai run so that you can actually in stan she ate all of these containers and get them up and running and basically deploy and run your application in that environment and ultimately make the dev testing or loop much faster >>than productivity gain. Right. They're making it simple to stand up. Great, great stuff. Let me ask you a question as we kind of wrap down here for the folks here at Dakar Con, are >>there any >>special things you'd like to talk about the development you think are important for the developers here within this space? It's very dynamic. A lot of change happening in a good way. Um, but >>sometimes it's hard to keep >>track of all the cool stuff happening. Could you take a minute to, to share your thoughts on what you think are the most important develops developments in this space? That that might be interesting to ducker con attendees. >>I think the most important things are to recognize that developer environments are moving to containerized uh, environments themselves so that they can be repeated, they can be shared, the work, configuring them can be amortized across many developers. That's important thing. Number one important thing. Number two is it doesn't matter as much what operating system you're running as your chrome, you know, desktop. What matters is ultimately the production environment that you're targeting. And so I think now we're in a world where all of those things can be mixed and matched together. Um and then I think the next thing is how can we actually improve microservices, uh programming development together um so that it's easier to be able to target multiple micro services that are working in aggregate uh to create a single service experience or a single application. And how do we improve the program ability for that? >>You know, you guys have been great supporters of DACA and the community and open source and software developers as they transform and become quite frankly the superheroes for the transformation, which is re factoring businesses. So this has been a big thing. I'd love to get your thoughts on how this is all coming together inside Microsoft, you've got your division, you get the developer division, you got GIT hub, got Azure. Um, and then just historically, and he put this up last year army of an ecosystem. People who have been contributing encoding with Microsoft and the partners for many, many decades. >>Yes. The >>heart Microsoft now, how's it all working? What's the news? I get Lincoln, Lincoln, but there's no yet developer model there yet, but probably is soon. >>Um Yeah, I mean, I think that's a pretty broad question, but in some ways I think it's interesting to put it in the context of Microsoft's history. You know, I think when I think back to the beginning of my career, it was kind of a one stack shop, you know, we was all about dot net and you know, of course we want to dot net to be the best developer environment that it can possibly be. We still actually want that. We still want that need to be the most productive developer environment. It could we could possibly build. Um but at the same time, I think we have to recognize that not all developers or dot net developers and we want to make sure that Azure is the most productive cloud for developers and so to do that, we have to make sure that we're building fantastic tools and platforms to host java applications, javascript applications, no Js applications, python applications, all of those things, you know, all of these developers in the world, we want to make sure it can be productive on our tools and our platforms and so, you know, I think that's really kind of the key of you know what you're speaking of because you know, when I think about the partnership that I have with the GIT hub team or with the Azure team or with the Azure Machine learning team or the Lincoln team, um A lot of it actually comes down to helping empower developers, improving their productivity, helping them find new developers to collaborate with, um making sure that they can do that securely and confidently and they can basically respond to their customers as quickly as they possibly can. Um and when, when we think about partnering inside of Microsoft with folks like linkedin or office as an example, a lot of our partnership with them actually comes down to improving their colleagues efficiency. We build the developer tools that office and lengthen are built on top of and so every once in a while we will make an improvement that has, you know, 5% here, 3% there and it turns into an incredible amount of impact in terms of operations, costs for running these services. >>It's interesting. You mentioned earlier, I think there's a time now we're living in a time where you don't have to be dogmatic anymore, you can pick what you like and go with it. Also that you also mentioned just now this idea of distributed applications, distributed computing. You know, distributed applications and microservices go really well together. Especially with doctor. >>Can you share >>your thoughts on the framework that you guys released called Dapper? >>Yeah, yeah. We recently released Dapper. It's called D A P R. You can look it up on GIT hub and it's a programming model for common microservices pattern, two common microservices patterns that make it really easy and automatic to create those kinds of microservices. So you can choose to work with your favorite state stores or databases or pub sub components and get things like cloud events for free. You can choose either http or g R B C so that you can get mesh capabilities like service discovery and re tries and you can bring your own secret store and easily be able to call it from any environment variable. It's also like I was talking about earlier, multi lingual. Um so you don't need to embrace dot net, for example, as you're programming language to be able to benefit from Dapper, it actually supports many programming languages and Dapper itself is actually written and go. Um and so, you know, all developers can benefit from something like Dapper to make it easier to create microservices applications. >>I mean, always great to have you on great update. Take a minute to give an update on what's going on with your division. I know you had to build conference this week. V. S has got the new preview title. We just talked about what are the things you want to get to plug in for? Take a minute to get to plug in for what you're working on, your goals, your objectives hiring, give us the update. >>Yeah, sure. I mean, you know, we we built integrated container tools in visual studio uh and the Doctor extension and Visual Studio code and cli extensions. Uh and you know, even in this most recent release of our Visual Studio product, Visual Studio 16 10, we added some features to make it easier to use DR composed better. So one of the examples of this is that you can actually have uh Oftentimes you need to be able to use multiple doctor composed files together so that you can actually configure various different container environments for a single single application. But it's hard sometimes to create the right Yeah. My file so that you can actually invoke it and invoke the the container and the micro services that you need. And so what this allows you to do is to actually have just a menu of the different doctor composed files so that you can select the runtime and test environment that you need for the subset of the portion of the application that you're working on at the end of the day. This is always about developer productivity. You know, like I said, every keystroke matters. Um and we want to make sure that you as a developer can focus on the code that only you can Right. >>Amanda Silver, corporate vice president product development division of Microsoft. Always great to see you and chat with you remotely soon. We'll be back in in real life with real events soon as we come out of the pandemic and thanks for sharing your insight and congratulations on your success this year and and congratulations on your announcement here at Dakar Gone. >>Thank you so much for having me. >>Okay Cube coverage for Dunkirk on 2021. I'm John for your host of the Cube. Thanks for watching. Mhm

Published Date : May 28 2021

SUMMARY :

Amanda, Great to see you you were on last year, Dr khan. Yeah, I'm joining you like many developers around the globe quite frankly, looking back you were pretty accurate in your prediction, developers did have an impact V. P. Award for this year because you know at the end of the day they are the digital first My kids are all game anyway, Hey, great to have you on and you have to get the great keynote, exciting to see you guys and the Doctor Cli to actually change the doctor context so that its Azure. Every breath you take, every Great, you guys know developers in your ecosystem in core competency. Because at the end of the day, what matters is the time that it takes for you to make that What are you guys doing with Docker and how to make that partnership better with Um In terms of the partnership with dR you know, and that's going to give a lot of confidence. spoke we talked about tools and setting Azure as the doctor context duty So what you can do with this, this services, you can actually create death But when you start to see the enterprise grow into, studio, for instance, last year, I think you were talking about that to having to be interrogated dr composed, Because at the end of the day, you pick the language you love easier to build applications that are targeting containers and then once you create And then you get the machine learning with the machine learning development, uh you know, the number of machine learning developers around on one hand, when you start getting working then you gotta it gets complicated can get well. Um And so what this means as well is that you also oftentimes need to Let me ask you a question as we kind of wrap down here for the folks here at Dakar Con, the developers here within this space? Could you take a minute to, to share your thoughts on what you think are the most I think the most important things are to recognize that developer environments are moving to You know, you guys have been great supporters of DACA and the community and open source and software developers What's the news? that has, you know, 5% here, 3% there and it You mentioned earlier, I think there's a time now we're living in a time where you don't have to be dogmatic anymore, You can choose either http or g R B C so that you can get mesh capabilities I mean, always great to have you on great update. So one of the examples of this is that you can actually Always great to see you and chat with you remotely I'm John for your host of the Cube.

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Amanda Silver, Microsoft & Scott Johnston, Docker | DockerCon Live 2020


 

>> Narrator: From around the globe, it's theCUBE with digital coverage of Dockercon Live 2020, brought to you by Docker and it's ecosystem partners. >> Everyone welcome back to Dockercon 2020, #Docker20. This is theCUBE and Docker's coverage of Dockercon 20. I'm John Furrier in the Palo Alto studios with our quarantine crew, we got a great interview segment here and big news around developer workflow code to cloud. We've got Amanda Silver, Corporate Vice President, product for developer tools at Microsoft and Scott Johnson, the CEO of Docker. Scott had a great Keynote talking about this relationship news has hit about the extension of the Microsoft partnership. So congratulations, Amanda, welcome to theCUBE. >> Thanks for having me. >> Amanda, tell us about what your role is at Microsoft. You guys are well known in the developer community. You had to develop a ecosystem even when I was in college going way back. Very modern now, the cloud is the key, code to cloud, that's the theme. Tell us about your role at Microsoft. >> Yeah, so I basically run the product, Product Design and User Research team that works on our developer tools at Microsoft. And so that includes the Visual Studio product as well as Visual Studio code that's become pretty popular in the last few years but it also includes things like the dotNET runtime and the TypeScript programming language, as well as all of our Azure tooling. >> What's your thoughts on the relationship with Docker? Obviously the news extension of an existing relationship, Microsoft's got a lot of tools, you got a lot of things you guys are doing, bringing the cloud to every business. Tell us about your thoughts on this relationship with Docker? >> Yeah well, we're very excited about the partnership for sure. Our goal is really to make sure that Azure is a fantastic place where all developers can kind of bring their code and they feel welcome. They feel natural. We really see a unique opportunity to make the experience really great for the Docker community by creating more integrated and seamless experience across Docker desktop, Windows and Visual Studio and we really appreciate how Docker has kind of, supported our Windows ecosystem to run in Docker as well. >> Scott, this relationship and an extension with Microsoft is really, I think, impressive and also notable because Microsoft's got so many tools out there and they have so successful with Azure. You guys have been so successful with your developer community but this also is a reflective of the new Docker. Can you share your thoughts on how this partnership with Microsoft, extending the way it is, with the growth of the cloud is a reflection of the new Docker? >> Yeah, absolutely John, it's a great question. One of the things that we've really been focused on since November is fully embracing the ecosystem and all the partnerships and all the possibilities of that ecosystem and part of that is just reality that we're a smaller company now and we can't do it all, nor should we do it all. Part of it's the reality that developers love choice and no one's going to change their minds on choice, and third is just acknowledging that there's so much creativity and so much energy outside the four walls of Docker that we'd be silly not to take advantage of that and welcome it and embrace it and provide that as a phenomenal experience for our developers. So this is a great example of that. The Snyk partnership we announced last week is a great example of that and you're going to see many more partnerships like this going forward that are reflective of exactly this point. >> You've been a visionary on the product side, interviewed before. Also deploying is more important than ever, that whole workflow simplifying, it's not getting complex, people want choice, building code, managing code, deploying code. This has been a big focus of yours. Can you just share your thoughts on where Microsoft comes in? Because they got stuff too, you've got stuff, it all works together. What's your thoughts? >> Right, so it needs to work together because developers want to focus on their app. They don't want to focus on duct taping and stringing together different siloed pools. So you can see in the demo and you'll see in demonstrations later throughout the conference, just the seamless experience that a developer gets in the Docker command line inner operating with Visual Studio Code, with the Docker command line and then deploying to Azure and what's wonderful about the partnership is that both parties put real engineering effort and design effort into making it a great experience. So a lot of the complexities around configuration, around default settings, around security, user management, all of that is abstracted out and taken away from the developers so they can focus on applications and getting those applications deployed to the cloud as quickly as possible. Getting their apps from code to cloud is the watchword or the call to action for this partnership and we think we've really hit it out of the park with the integration that you saw. >> Great validation in the critical part of the workflow you guys been part of. Amanda, we're living in a time we're doing these remote interviews. The COVID crisis has shown the productivity gains of working at home and working, sheltering in place but it also has highlighted the focus of developers, mainly who have also worked at home. They're been kind of used to this, you see the rigs. I saw at Microsoft build some amazing rigs from the studio, so these guys streaming their code demos. This is a Cambrian explosion of new kinds of productivity. You got the world's getting more complex at scale. This is what cloud does. What's your thoughts on this? 'Cause the tooling, there's more tools than ever, right? >> Yeah. >> I still got to deploy code. It's got to be more agile, it's got to be faster, it's got to be at scale. This is what you guys believe in. What's your thinking on all these tooling and abstraction layers? And the end of the day, developers still got to do their job. >> Yeah, well, absolutely. And now even more than ever, I think we've certainly seen over the past few months, a more rapid acceleration of digital transformation that has really happened in the past few years. Paper processes are now becoming digital processes all of a sudden. Everybody needs to work and learn from home and so there's just this rapid acceleration to kind of move everything to support our new remote first lifestyle. But even more so, we now have remote development teams actually working from home as well in a variety of different kinds of environments, whether they're using their own personal machine to connect to their infrastructure or they're using a work issued machine. It's more important than ever that developers are productive but they are productive as a team. Software is a team sport, we all need to be able to work together and to be able to collaborate. And one of the most important aspects of agility for developers is consistency. And what Docker really enables with containerization, is to make the infrastructure consistent and repeatable so that as developers are moving through the lifecycle from their local desktop and developing on their local desktop, to a test environment and to staging and to production, it's really, it's infrastructure for developers as well as operations. And so, that infrastructure, that's completely customizable for what the developers operating system of choice is, what their app stack is, all of those dependencies kind of running together. And so that's what really enables developers to be really agile and have a really fast iteration cycle but also to have that consistency across all of their development team. And we now need to think about things like, how are we actually going to bring on interns for the summer and make sure that they can actually set up their developer boxes in a consistent way that we can actually support them and things like Docker really help with that. >> As your container instances and Visual Studio cloud that you guys have has had great success. There's a mix and match formula here and the other day, developers want to ship the code. What's the message that you guys are sending here with this because I think productivity is one, simplification is the other but as developers, we're on the front lines and they're shipping in real time. This is a big part of the value proposition that you guys bringing to the table. >> Yeah, the core message is that any developer and their code is welcome (laughs) and that we really want to support them, empower them and increase their velocity and the impact that they can have. And so, having things like the fact that the Docker CLI is natively integrated into the Azure experience is a really important aspect of making sure that developers are feeling welcome and feeling comfortable. And now that the Docker CLI tools that are part of Docker desktop have access to native commands that work well with Azure container instances, Azure container instances, if anybody is unfamiliar with that, is the simplest and fastest way to kind of set up containers in Azure and so we believe that developers have really been looking for a really simple way to kind of get containers on Azure and now we have that really consistent experience across our servers, services and our tools. Visual Studio code and Visual Studio extensions make full use of Docker desktop and the Docker CLI so that they can get that combination of the productivity and the power that they're looking for. And in fact, we've integrated these as a design point since very early on in our partnership when we've been partnering with Docker for quite a while. >> Amanda, I want to ask you about the tool chain. We've heard about workflows, making it simpler. Bottom line from a developer standpoint, what's the bottom line for me? What does this mean to me, everyday developer out there? >> I really think it means, your productivity on your terms. And so, Microsoft has been a developer company since the very beginning with Bill Gates and GW Basic. And it's actually similar for Docker. They really have a developer first point of view, which certainly speaks to my heart and so one of the things that we're really trying to do with Docker is to make sure that we can create a workflow that's super productive at every stage of the developer experience, no matter which stack they're actually targeting, whether there's targeting Node or Python, or dotNET and C Sharp or Java, we really want to make sure that we have a super simple experience that you can actually initiate all of these commands, create Docker container images and use the Docker compose files. And then, just kind of do that consistently, as you're deploying it all the way up into your infrastructure in Azure. And the other thing that we really want to make sure is that that even post deployment, you can actually inspect and diagnose these containers and images without having to leave the tool. So we also think about the process of writing the code but also the process of kind of managing the code and remediating issues that might come up in production. And so we really want you to be able to look at containers up in the Azure, that are deployed into Azure and make sure that they're running and healthy and that if something's wrong, that you can actually open up a shell and be in an interactive mode and be able to look at the logs from those containers and even inspect one to see environment variables or other details. >> Yeah, that's awesome. Writing code, managing code and then you got to deploy, right? So what I've been loving about the past generation of Agile is deployment's been faster to play off all the time. Scott, this brings up that the ease of use but you'll want to actually leverage automation. This is the trend that you want to get into. You want to make it easy to write code, manage code but during the deployment phase, that's a big innovation. That's the last point, making that better and stronger. What's your thoughts on simplifying that? >> Well, as a big part of this partnership, John, that Docker and Microsoft embarked on, as you saw from the demo in the keynote, all within the Docker command line, the developer's able to do it in two simple commands, deploy an app, define and compose from their desktop to Azure. And there's a whole slew of automation and pre-configured smart defaults or sane defaults that have gone on behind the scenes and it a lot of hardcore engineering work on part of Docker-Microsoft together to simplify that and make that easy. And that goes exactly to your point, which is, the simpler you can make it, make an abstract way to kind of underline plumbing and infrastructure, the faster Devs can get their application from code to cloud. >> Scott, you've been a product CEO, you've been a product person now you're the CEO but you have a product back when you've been involved with a relationship with Microsoft for a long time. What's the state of the market right now? I see Microsoft has evolved because just the performance, corporate performance, the shift to the cloud has been phenomenal. Now developers getting more empowered, there's more demand for the pressure to put developers to do more and more creativity. So you've seen this evolve, this relationship, what does it mean? >> Yeah, it's honestly a wonderful question, John and I want to thank Amanda and the entire Microsoft team for being long standing partners with us on this journey. So it might not be known to everyone on today's day's event but Microsoft came to the very first Dockercon event way back in June 2014 and I had the privilege of greeting them and welcoming them and then they were full on, ready to see what all the excitement about Docker was about and really embraced it. And you mentioned kind of openness in Microsoft's growth over time in that dimension and we think Docker, together with Microsoft have really shown what an open developer community can do. That started back in 2014 and then we embarked on an open source collaboration around the Docker command line of the Docker engine, bringing that Docker engine from Linux and now moving it to Windows applications. And so all the sudden the promise of write once and use the same primitives, the same formats, the same command lines, as you can with Linux onto Windows applications, we brought that promise to the market. And it's been an ongoing journey together with Microsoft on open standards base, developer facing friendliness, ease of use, fast time to deploy and this partnership that we announced yesterday and we highlighted at the keynote is just another example of that ongoing relationship, laser-like focused on developer productivity and helping teams build great apps. >> Why do you like Azure in the cloud for Docker? Can you share why? >> Well, as Amanda has been sharing, it's super focused on, what are the needs of developers to help them continue to stay focused on their apps and not have their cognitive load burdened by other aspects of getting their apps to the cloud and Azure does a phenomenal job of simplifying and providing sane defaults out of the box. And as we've been talking about, it's also very open to partner integrations like the one we've announced yesterday and highlighted that make it just easy for development teams to choose their tools and build their apps and deploy them onto Azure as quickly as possible. So it's a phenomenal platform for developers and we're very excited and proud to partner with Microsoft on it. >> Amanda on your side, I see Docker's got millions of developers. you guys got millions of developers even more. How do you see the developers in Microsoft's side engaging with Docker desktop and Docker hub? Where does it all fit? I mentioned earlier how I see Docker context really improving the way that individuals and teams work with their environments in making sure that they're consistent but I think this really comes together as we work with Docker desktop and Docker Hub. When developers sign in to Docker Hub from Docker desktop, everything kind of lights up and so they can see all of the images in their repositories and they can also see the cloud environments that they're running them in. And so, once you sign into the Hub, you can see all the contexts that map to the logical environments they have access to, like Dev, NQA and maybe staging. And another use case that's really important is that we can access the same integration environment. So, I can have microservices that I've been working on but I can also see microservices that my teammates and their logs from the services that they've been working on, which I think is really great and certainly helps with team productivity. The other thing too, is that this also really helps with hybrid cloud deployments, where, you might have some on-premises hosted containers and you might have some that's hosted in a public cloud. And so you can see all of those things through your Docker Hub. >> Well, I got to say, I love the code to cloud tagline, I think that's very relevant and catchy. And I think, I guess to me what I'm seeing and I'd love to get your thoughts, Amanda on this is you oversee a key part of Microsoft's business that's important for developers, just the vibe and people are amped up right now. I know people are tensed, anxiety with the COVID-19 crisis but I think people are generally agreeing that this is going to be a massive inflection point for just more headroom needed for developers to accelerate their value on the front lines. What's your personal take on this? You've seen these waves before but now in this time, what are you most excited about? What are you optimistic about? What's your view on the opportunities? Can you share your thoughts, because people are going to get back to work. They're working now remotely but if we go back to hybrid world, they're going to be jamming on projects. >> Yeah, for sure but people are jamming on projects right now and I think that in a lot of ways, developers are first responders in that they are... Developers are always trying to support somebody else. We're trying to support somebody else's workflow and so we have examples of people who are creating new remote systems to be able to schedule meetings in hospitals for the doctors who are actually the first responders taking care of patients but at the end of the day, it's the developer who's actually creating that solution. And so we're being called to duty right now and so we need to make sure that we're actually there to support the needs of our users and that we're basically cranking on code as fast as we can. And to be able to do that, we have to make sure that every developer is empowered and they can move quickly but also that they can collaborate really quickly. And so I think that Docker Hub, Docker kind of helps you ensure that you have that consistency but you also have that connection to the infrastructure that's hosted by your your organization. >> I think you nailed, that's amazing insight. I think that's... The current situation in the community matters because there's a lot of frontline work being done to your point but then we got to rebuild, the modernization is happening as well coming out of this so there's going to be that. And there's a lot of camaraderie going on and massive community involvement I'm seeing more of. The empathy but also now there's going to be the building, the creation, the new creation. So, Scott, this is going to call for more simplicity and to abstract away the complexities. This is the core issue. >> Well, that's exactly right. And it is time to build and we're going to build our way out of this and it is the community that's responding. And so in some sense, Microsoft and Docker are there to support that moory energy and give them the tools to go and identify and have an impact as quickly as possible. I referenced in the keynote, completely bottoms up organic adoption of Docker desktop and Docker Hub in racing to provide solutions against the COVID-19 virus. It's a war against this pandemic that is heavily dependent on applications and data. And there's over 200 projects, community projects on Docker Hub today, where you've got tools and containers and data analysis all in service to the COVID-19 battle that's being fought. And then as you said, John, as we get through the other side, there's entire industries that are completely rethinking their approach that were largely offline before but now see the imperative and the importance of going online. And that tectonic shift, nearly overnight of offline to online behavior and commerce and social and going down the list, that requires new application development. And I'm very pleased about this partnership is that together, we're giving developers the tools to really take advantage of that opportunity and go and build our way out of it. >> Well, Scott, congratulations on a great extended partnership with Microsoft and the Docker brand. I'm a big fan from day one. I know you guys have pivoted on a new trajectory, which is phenomenal, very community oriented, very open source, very open. So congratulations on that. Amanda, thanks for spending the time to come on. I'll give you the final word. Take a minute to talk about what's new at Microsoft for the folks that know Microsoft, know they have a developer mindset from day one. Cloud is exploding, code to cloud. What's the update? What's the new narrative? What should people know about Microsoft with developer community? Can you share some data for the folks that aren't in the community or might want to join or the folks in the community who want to get an update? >> Yeah, it's a great kind of question. Right now, I think we are all really focused on making sure that we can empower developers throughout the world and that includes both those who are building solutions for their organizations today but also, I think we're going to end up with a ton of new developers over this next period, who are really entering the workforce and learning to create digital solutions. Overall, there's a massive developer shortage across the world. There's so much opportunity for developers to kind of address a lot of the needs that we're seeing out of organizations, again, across the world. And so I think it's just a really exciting time to be a developer and my only hope is that basically we're building tools that actually enable them to solve the problem. >> Awesome insight, and thank you so much for your time. Code to cloud developers are cranking away, they're the first responders, going to take care of business and then continue to build out the modern applications. And when you have a crisis like this, people cut right through the noise and get right to the tools that matter. So thanks for sharing the Microsoft-Docker partnership and the things that you guys are working on together. Thanks for your time. >> Thank you. >> Thank you. >> Okay, this is theCUBE's coverage. We are at Dockercon 2020 Digital. This is theCUBE Virtual. I'm John Furrier, bringing all the action, more coverage. Stay with us for more Dockercon Virtual after this short break. (gentle music)

Published Date : May 29 2020

SUMMARY :

brought to you by Docker and Scott Johnson, the CEO of Docker. is the key, code to cloud, And so that includes the bringing the cloud to every business. and we really appreciate of the new Docker? and all the possibilities on the product side, and taken away from the developers of the workflow you guys been part of. And the end of the day, developers and to be able to collaborate. and the other day, developers And now that the Docker CLI tools What does this mean to me, and so one of the things that and then you got to deploy, right? And that goes exactly to your point, the shift to the cloud and I had the privilege of and highlighted that make it just easy How do you see the developers and you might have some that's I love the code to cloud tagline, and that we're basically cranking and to abstract away the complexities. and it is the community that's responding. the time to come on. and learning to create digital solutions. and the things that you guys all the action, more coverage.

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Amanda Silver, Microsoft & Scott Johnston, Docker | DockerCon Live 2020


 

>>From around the globe. It's the view with digital coverage of Docker con live 2020 brought to you by Docker and its ecosystem partners. >>LeBron. Welcome back to DockerCon 2020 hashtag Docker 20 this is the cube and Dockers coverage of Docker con 20 I'm Sean for you and the Palo Alto studios with our quarantine crew. We've got a great interview segment here in big news around developer workflow code to cloud. We've got Amanda silver corporate vice president, product for developer tools at Microsoft and Scott Johnson, the CEO of Docker. Scott had a great keynote talking about this relationship news has hit about the extension of the Microsoft partnership. So congratulations Amanda. Welcome to the cube. >>Thanks for having me. >>Amanda, tell us a bit about what your role is at Microsoft. You guys are well known in the developer community to develop an ecosystem when even when I was in college going way back, very modern. Now cloud is, is the key code to cloud. That's the theme. Tell us about your role at Microsoft. >>Yeah. So I basically run the product, uh, product design and user research team that works on our developer tools that Microsoft and so that includes the visual studio product as well as visual studio code. Um, that's become pretty popular in the last few years, but it also includes things like the.net runtime and the TypeScript programming language as well as all of our Azure tooling. >>What's your thoughts on the relationship with Docker? I'll show you the news extension of an existing relationship. Microsoft's got a lot of tools. You've got a lot of things you guys are doing, bringing the cloud to every business. Tell us about your thoughts on this relationship with Donker. >>Yeah, well we're very excited about the partnership for sure. Um, you know, our goal is really to make sure that Azure is a fantastic place where all developers can kind of bring their code and they feel welcome. They feel natural. Uh, we really see a unique opportunity to make the experience really great for Docker, for the Docker community by creating more integrated and seamless experience across Docker, desktop windows and visual studio. And we really appreciate how, how Docker is kind of, you know, supported our windows ecosystem to run in Docker as well. >>Scott, this relationship and an extension with Microsoft is really, uh, I think impressive and also notable because Microsoft's got so many, so many tools out there and they have so successful with Azure. You guys have been so successful with your developer community, but this also is reflective of the new Docker. Uh, could you share your thoughts on how this partnership with Microsoft extending the way it is with the growth of the cloud is a reflection of the new Docker? >>Yeah, absolutely. John's great question. One of the things that we've really been focused on since November is fully embracing the ecosystem and all the partnerships and all the possibilities of that ecosystem. And part of that is just reality. That we're a smaller company now and we can't do it all, nor should we do it all. Part of us. The reality that developers love voice and no one's gonna change their minds on choice. And third is just acknowledging that there's so much creativity and so much energy. The four walls of Docker that we'd be building, not the big advantage of that and welcome it and embrace it and provide that as a phenomenal experience part of Alfred's. So this is a great example of that. The sneak partnership we announced last week is a grant to have that and you're going to see many more of uh, partnerships like this going forward that are reflective of exactly this point. >>You've been a visionary on the product side of the interviewed before. Also deploying is more important than ever. That whole workflow, simplifying, it's not getting complex. People want choice, building code, managing code, deploying code. This has been a big focus of yours. Can you just share your thoughts on where Microsoft comes in because they got stuff too. You've got stuff, it all works together. What's your thoughts? >>Right? So it needs to work together, right? Because developers want to focus on their app. They don't want to focus on duct taping and springing together different siloed pools, right? So you can see in the demo and you'll see in, uh, demonstrations later throughout the conference. Just the seamless experience that a developer gets in the document man line inter-operating with visual studio code with the Docker command line and then deploying to Azure and what's what's wonderful about the partnership is that both parties put real engineering effort and design effort into making it a great experience. So a lot of the complexities around the figuration around default settings around uh, security, user management, all of that is abstracted out and taken away from the developer so they can focus on applications and getting those applications deployed to the proudest quickly as possible. Getting their app from code to cloud is the wok word or the or the call to action for this partnership. And we think we really hit it out of the park with the integration that you saw, >>Great validation and a critical part of the workflow. You guys have been part of Amanda, we're living in a time we're doing these remote interviews. The coven crisis has shown the productivity gains of working at home and working in sheltering in place, but also as highlighted, the focus of developers mainly who have also worked at home. They've kind of used to this. Do you see the rigs? I saw her at Microsoft build some amazing rigs from the studio. So these guys streaming their code demos. This is, um, a Cambrin explosion of new kinds of productivity. And yet the world's getting more complex at scale. This is what cloud does. What's your thoughts on this? Cause the tooling is more tools than ever, right? So I still gotta deploy code. It's gotta be more agile. It's gotta be faster. It's gotta be at scale. This is what you guys believe in. What's your thinking on all these tooling and abstraction layers and the end of the day, don't you still got to do their job? >>Yeah, well, absolutely. And now, even more than ever. I mean, I think we've, we've certainly seen over the past few months, uh, uh, a more rapid acceleration of digital transformation. And it's really happened in the past few years. Uh, you know, paper processes are now becoming digit digital processes. All of a sudden, you know, everybody needs to work and learn from home. And so there's just this rapid acceleration to kind of move everything to support our new remote lifestyle. Um, but even more so, you know, we now have remote development teams actually working from home as well in a variety of different kinds of, uh, environments. Whether they're using their own personal machine to connect to their infrastructure or they're using a work issued machine. You know, it's more important than ever that developers are productive, but they are productive as a team. Right? Software is a team sport. >>We all need to be able to work together and to be able to collaborate. And one of the most important aspects of agility for developers is consistency. And, uh, what Docker really enables is, uh, with, with containerization is to make the infrastructure consistent and repeatable so that as developers are moving through the life cycle from their local, local dev desktop and developing on their local desktop to a test environment and to staging and to production, it's really, it's infrastructure of or, or developers as well as operations. And so it's that, that infrastructure that's completely customizable for what the developer's operating system of choices, what their app stack is, all of those dependencies kind of running together. And so that's what really enables developers to be really agile and have a really, really fast iteration cycle but also to have that consistency across all of their development team. And you know, we, we now need to think about things like how are we actually going to bring on interns for the summer, uh, and make sure that they can actually set up their developer boxes in a consistent way that we can actually support them. And things like Docker really helped with that >>As your container instances and a visual studio cloud that you guys have has had great success. Um, there's a mix and match formula here. At the end of the day, developers want to ship the code. What's the message that you guys are sending here with this? Because I think productivity is one, simplification is the other, but as developers on the front lines and they're shipping in real time, this is a big part of the value proposition that you guys are bringing to the table. >>Yeah, I mean the, the core message is that any developer and their code is welcome, uh, and that we really want to support them and power them and increase their velocity and the impact that they can have. Um, and so, you know, having things like the fact that the Docker CLI is natively integrated into the Azure experience, uh, is a really important aspect of making sure that developers are feeling welcome and feeling comfortable. Um, and now that the Docker CLI tools are, that are part of Docker desktop, have access to native commands that work well with Azure container instances. Uh, Azure container instances, if anybody's on familiar with that, uh, is the simplest and fastest way to kind of set up containers and Azure. And, and so we believe that developers have really been looking for a really simple way to kind of get containers on Azure. And now we that really consistent experience across our service services and our tools and visual studio code and visual studio extensions make full use of Docker desktop and the Docker CLI so that they can get that combination of the productivity and the power that they're looking for. And in fact, we've, we've integrated these as a design point since very early on in our partnership when we've been partnering with, with Docker for quite a while. >>Amanda, I want to ask you about the, the, the, the tool chain. We've heard about workflows, making it simpler, bottom line, from a developer standpoint, what's the bottom line for me? What does this mean to me? Uh, every day developer out there? >>Um, I, I mean, I really think it means you know, your productivity on your terms. Um, and so, you know, Microsoft has been a developer company since the very, very beginning with, you know, bill Gates and, and, uh, GW basic. Um, and it's actually similar for Docker, right? They really have a developer first point of view, uh, which certainly speaks to my heart. And so one of the things that we're really trying to do with, with Docker is to make sure that we can create a workflow that's super productive at every stage of the developer experience, no matter which stack they're actually targeting, whether there's targeting node or Python or.net and C-sharp or Java. Uh, we really want to make sure that we have a super simple experience that you can actually initiate all of these commands, create, you know, Docker container images and use the compose Docker compose files. >>Um, and then, you know, just kind of do that consistently as you're deploying it all the way up into your infrastructure in Azure. And the other thing that we really want to make sure is that that even post deployment, you can actually inspect and diagnose these containers and images without having to leave the tool. Um, so we, we also think about the process of writing the code, but also the process of kind of managing the code and remediating issues that might come up in production. And so, you know, we really want you to be able to look at containers up in the Azure. Uh, up that are deployed into Azure and make sure that they're running and healthy and that if there, if something's wrong, that you can actually open up a shell and be in an interactive mode and be able to look at the logs from those containers and even inspect when to see environment variables or other details. >>Yeah, that's awesome. You know, writing code, managing code, and then you've got to deploy, right? So what I've been loving about the, the past generation of agile is deployment's been fast to deploy all the time. Scott, this brings up that the ease of use, but you want to actually leverage automation. This is the trend that you want to get in. You want, you don't want, you want to make it easy to write code, manage code. But during the deployment phase, that's a big innovation. That's the last point. Making that better and stronger. What's your thoughts on simplifying that? >>So that was a big part of this partnership, John, that the Docker in Microsoft embarked on and as you saw from the demo and the keynote, um, all within the man line, the developers able to do in two simple commands, deploy an app, uh, defining compose from the desktop to Azure and there's a whole slew of automation and pre-configured smart defaults or sane defaults that have gone on behind the scenes and that took a lot of hardcore engineering work on part of Docker and Microsoft together to simplify that and make that easy and that, that goes exactly to your point. We just like the simpler you can make it more, you can abstract a way to kind of underlying plumbing and infrastructure. The faster devs can get there. Their application from code to cloud. >>Scott, you've been a product CEO, you've been a product person, a CEO, but you have a product background. You've been involved with the relationship with Microsoft for a long time. What's the state of the market right now? I mean, obviously Microsoft has evolved. Look at just the performance corporate performance. The shift to the cloud has been phenomenal. Now developers getting more empowered, there's more demand for the pressure to put on developers to do more and more, more creativity. So you've seen this evolve, this relationship, what does it mean? >>Yeah, it's honestly a wonderful question, John. And I want to thank Amanda and the entire Microsoft team for being long standing partners with us on this journey. So it's might not be known to everyone on today's, uh, day's event. But Microsoft came to the very first Docker con event, uh, way back in June, 2014 and I had the privilege of, of reading them and welcoming them and they're, they were full on ready to see what all the excitement about Docker was about and really embrace it. And you mentioned kind of openness and Microsoft's growth over that, uh, over time in that dimension. And we think kind of Docker together with Microsoft have really shown what an open developer community can do. And that started back in 2014 and then we embarked on an open source collaboration around the Docker command line of the Docker engine, bringing that Docker engine from Linux and now moving it to windows applications. And so all of a sudden the promise of right ones and use the same primitives, the same formats, the same fan lines, uh, as you can with Linux onto windows applications. We brought that promise to the market and it's been an ongoing journey together with Microsoft of open standards based, developer facing friendliness, ease of use, fast time to deploy. And this, this partnership that we announced yesterday and we highlighted at the keynote is just another example of that ongoing relationship laser like focused on developer productivity and helping teams build great apps. >>Why do you like Azure in the cloud for Docker? Can you share why? >>Well, it's as Amanda has been sharing, it's super focused on what are the needs of developers to help them continue to stay focused on their apps and not have their cognitive load burdened by other aspects of getting their apps to the cloud. And Azure, phenomenal job of simplifying and providing sane defaults out of the box. And as we've been talking about, it's also very open to partner like the one we've announced >>Yesterday and highlighted, you know, but >>Uh, make it just easy for development teams to choose their tools and build their apps and deploy them onto Azure. It's possible. So, uh, it's, it's a phenomenal plan, one for developers and we're very excited and proud of partner with Microsoft on it. >>Amanda, on your side, I see DACA has got millions of developers. You guys got millions of developers even more. How do you see the developers in Microsoft side engaging with Docker desktop and Docker hub? Where does it all fit? >>I think it's a great question. I mean, I mentioned earlier how the Docker context can help individuals and teams kind of work in their environments work. Let me try that over. I mentioned earlier how I, how I see Docker context really improving the way that individuals and teams work with their environments and making sure that they're consistent. But I think this really comes together as we work with Docker desktop and Docker hub. Uh, when developers sign into Docker hub from Docker desktop, everything kind of lights up. And so they can see all of the images in their repositories and they can also see the cloud environments they're running them in. And so, you know, once you sign into the hub, you can see all the contexts that map to the logical environments that they have access to like dev and QA and maybe staging. And another use case that's really important is that, you know, we can access the same integration environment. >>So, so I could have, you know, microservices that I've been working on, but I can also see microservices that my, my teammates and their logs, uh, from the services that they've been working on, which I think is really, really great and certainly helps with, with team productivity. The other thing too is that this also really helps with hybrid cloud deployments, right? Where, you know, you might have some on premises, uh, hosted containers and you might have some that's hosted in a public cloud. And so you can see all of those things, uh, through your Docker hub. >>Well, I got to say I love the code to cloud tagline. I think that's very relevant and, and catchy. Um, and I think, I guess to me what I'm seeing, and I'd love to get your thoughts, Amanda, on this, as you oversee a key part of Microsoft's business that's important for developers, just the vibe and people are amped up right now. I know people are tense and anxiety with the covert 19 crisis, but I think people are generally agreeing that this is going to be a massive inflection point for just more headroom needed for developers to accelerate their value on the front lines. What's your personal take on this and you've seen these ways before, but now in this time, what are you most excited about? What are you optimist about? What's your view on the opportunities? Can you share your thoughts? Because people are going to get back to work or they're working now remotely, but when we go back to hybrid world, they're going to be jamming on projects. >>Yeah, for sure. But I mean, people are jamming on projects right now. And I think that, you know, in a lot of ways, uh, developers are our first responders in, you know, in that they are, developers are always trying to support somebody else, right? We're trying to somebody else's workflow and you know, so we have examples of people who are, uh, creating new remote systems to be able to, uh, schedule meetings in hospitals or the doctors who are actually the first, first responders taking care of patients. But at the end of the day, it's the developer who's actually creating that solution, right? And so we're being called the duty right now. Um, and so we need to make sure that we're actually there to support the needs of our users and that we're, we're basically cranking on code as fast as we can. Uh, and to be able to do that, we have to make sure that every developer is empowered and they can move quickly, but also that they can collaborate freely. And so, uh, I think that, you know, Docker hub Docker kind of helps you ensure that you have that consistency, but you also have that connection to the infrastructure that's hosted by your, your organization. >>I think you nailed that amazing insight. And I think that's, you know, the current situation in the community matters because there's a lot of um, frontline work being done to your point. But then we've got to rebuild. The modernization is happening as well coming out of this. So there's going to be that and there's a lot of comradery going on and massive community involvement. I'm seeing more of, you know, the empathy, but also now there's going to be the building, the creation, the new creation. So Scott, this is going to call for more simplicity and to abstract away the complexities. This is the core issue. >>Well that's exactly right and it is time to build, right? Um, and we're going to build our way out of this. Um, and it is the community that's responding. And so in some sense, Microsoft and Docker are there to support that, that community energy and give them the tools to go. And identify and have an impact as quickly as possible. We have referenced in the keynote, um, completely bottoms up organic adoption of Docker desktop and Docker hub in racing to provide solutions against the COBIT 19 virus. Right? It's a, it's a war against this pandemic that is heavily dependent on applications and data and there's over 200 projects, community projects on Docker hub today where you've got uh, cools and containers and data analysis all in service to the photo at 19 battle that's being fought. And then as you said, John, as we, as we get through this, the other side, there's entire industries that are completely rethinking their approach that were largely offline before that. Now see the imperative and the importance of going online and that tectonic shift nearly overnight of offline to online behavior and commerce and social and go on down the list that requires new application development. And I'm very pleased about this partnership is that together we're giving developers the tools to really take advantage of that opportunity and go and build our way out of it. >>Well, Scott, congratulations on a great extended partnership with Microsoft and the Docker brand. You know, I'm a big fan of from day one. I know you guys have pivoted on a new trajectory which is very community oriented, very open source, very open. So congratulations on that Amanda. Thanks for spending the time to come on. I'll give you the final word. Take a minute to talk about what's new at Microsoft. For the folks that know Microsoft, know they have a developer mindset from day one cloud is exploding code to cloud. What's the update? What's the new narrative? What should people know about Microsoft with developer community? Can you share from some, some, some uh, data for the folks that aren't in the community or might want to join with folks in the community who want to get an update? >>Yeah, it's a, it's a great, great kind of question. I mean, you know, right now I think we are all really focused on making sure that we can empower developers throughout the world and that includes both those who are building solutions for their organizations today. But also I think we're going to end up with a ton of new developers over this next period who are really entering the workforce and uh, and learning to create, you know, digital solutions overall. There's a massive developer shortage across the world. Um, there's so much opportunity for developers to kind of, you know, address a lot of the needs that we're seeing out of organizations again across the world. Um, and so I think it's just a really exciting time to be a developer. Uh, and you know, my, my uh, my only hope is that basically we're, we're building tools that actually enable them to solve problems. >>Awesome insight and thank you so much for your time code to cloud developers are cranking away that the first responders are going to take care of business and then continue to build out the modern applications. And when you have a crisis like this, people cut right through the noise and get right to the tools that matter. So thanks for sharing the Microsoft Docker partnership and the things that you guys are working on together. Thanks for your time. Okay. This is the cubes coverage. We are Docker con 2020 digital is the cube virtual. I'm Sean for bringing all the action. More coverage. Stay with us for more Docker con virtual. After this short break.

Published Date : May 21 2020

SUMMARY :

con live 2020 brought to you by Docker and its ecosystem partners. coverage of Docker con 20 I'm Sean for you and the Palo Alto studios with our quarantine crew. Now cloud is, is the key code to cloud. Um, that's become pretty popular in the last few years, but it also includes things You've got a lot of things you guys are doing, bringing the cloud to every business. Um, you know, our goal is really to Uh, could you share your thoughts on how this partnership with Microsoft extending the way it is with the One of the things that we've really been focused on since Can you just share your thoughts on where Microsoft And we think we really hit it out of the park with the integration that you saw, and the end of the day, don't you still got to do their job? And so there's just this rapid acceleration to kind of move everything to support And you know, we, we now need to think about on the front lines and they're shipping in real time, this is a big part of the value proposition that you guys are bringing to the table. Um, and so, you know, Amanda, I want to ask you about the, the, the, the tool chain. Um, I, I mean, I really think it means you know, your productivity on your terms. And so, you know, we really want you to be able to look at containers up in the This is the trend that you want to get in. We just like the simpler you can make it more, you can abstract a way to kind of underlying plumbing and infrastructure. What's the state of the market the same fan lines, uh, as you can with Linux onto windows applications. and providing sane defaults out of the box. Uh, make it just easy for development teams to choose their tools and build their apps and deploy them onto Azure. How do you see the developers in Microsoft side engaging with Docker desktop And so, you know, once you sign into the hub, you can see all the contexts that map to the logical environments that they have And so you can see all of those Um, and I think, I guess to me what I'm seeing, you know, Docker hub Docker kind of helps you ensure that you have that consistency, And I think that's, you know, the current situation in the community matters Um, and it is the community that's responding. Thanks for spending the time to come on. Um, there's so much opportunity for developers to kind of, you know, So thanks for sharing the Microsoft Docker partnership and the things that you guys are working on together.

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Dr. Amanda Broderick, University of East London | AWS Imagine 2019


 

(upbeat music) >> Narrator: From Seattle, Washington it's theCUBE. Covering AWS Imagine. Brought to you by Amazon Web Services. >> Hey, welcome back everybody, Jeff Rick here with theCUBE. We're at AWS Imagine, it's a show all about education. That's whether it's university, K to 12, community college, post-military service. Amazon is very, very committed to education market. It's part of the public sector group underneath Teresa Carlson. This is the second year of the conference. We're excited to be back, and really some interesting conversations about how does education move forward. 'Cause it doesn't necessarily have the best reputation for being the most progressive industry out there. So we're excited to have our next guest all the way from London, she's Dr. Amanda Broderick, the Vice-Chancellor and President of the University of East London. Welcome. >> Thank you very much. Thank you, very nice to meet you. >> Absolutely, so first off before we get into it, just kind of your impressions of this event, and kind of what Amazon is doing. Teresa did the keynote today, which is not insignificant. She's a super busy lady, and kind of what does this ecosystem, these resources, this kind of focus, do for you as an educator? >> The main reason that we're working with AWS in such a significant way is actually because of our genuine values alignment. Institutionally, those core priorities are really where we want to go as an organization. And for me this conference, this summit, has been an opportunity to share best practice, to innovate, to truly explore the opportunity to disrupt for ultimately, the end goal. Which is about the education, the development of our next generation, and the support of talent development for the future. >> But unfortunately, a lot of times it feels like institutions put the institution first, and we're seeing a lot of conversations here in the US about these ridiculously crazy, large endowments that sit in piles of money. And is the investment getting back to the students? Are we keeping our eye on the ball? That it's the students that need the investment, not all the other stuff, all the other distractions, that get involved in the higher education. >> I suppose that is where the University of East London is fundamentally different. Core to our mission is driving social mobility, and as such we have to be absolutely clear what those learner outcomes are, and they are about being able to access and accelerate in their careers, and indeed in their lifelong learning to enable them to progress in portfolio careers. >> Right, so it's interesting ahead the three topics for this shows is tomorrow's workforce, which we've talked a lot about the education. The role of ML, which I think is interesting that it got its own bullet. Just because machine learning is so pervasive, and software, and doing lots of things. And the one that that struck me is the effort to have higher predictability on the success of the student, and to really make sure that you're catching problems early, if there is a problem. You're actually using a lot of science to better improve the odds of that student success. A lot of conversation here about that topic. >> Absolutely, absolutely, and that machine learning approach is one of the key dimensions in our relationship with AWS. And this is not just about the student outcomes around continuation, engagement, progression, student success, but actually for the University of East London, it's also been about the identification of students at risk. So we fundamentally believe that health gain is a precondition of learning gain. Particularly important for an institution like ours that is so socially inclusive, and therefore what we're doing, we're actually one of ten institutions that have been funded by the government and working in partnership with AWS as a pilot to share best practice across the UK as a whole, is to identify the proxies. For example, mental health issues, to be able to signpost and traffic light the sign posting to areas of support and to be able to direct prevention, intervention and postvention strategies to those students at risk. And that project is actually a key area of our partnership development with AWS. >> And how long has that been going on? We talked it a little bit about it before we turn the cameras on, and it just seems so foundational to me that without putting in that infrastructure for these kids, regardless of their age, their probability of success on top of that, without a good foundation is so much less. So when did this become a priority? How are you prioritizing it? What are some of the really key measures that you're using to make sure that you're making progress against this goal? >> Absolutely, so the university has made good progress in terms of the fundamental issues of identifying where the correlations and the causations are between both physical and mental health and well-being, and outcomes. What we haven't been able to do at this point is the scalability of this issue, and that's really where this pilot project, which has literally been announced in the last couple of weeks, that we're working very closely with AWS in order to convert that core foundational research and development into scalable solutions. Not just for my own university, but actually for the sector as a whole. >> Right, so we talked about academic institutions, maybe not necessarily have the best reputation for innovation, especially kind of old storied ones with old ivy plants growing up old old brick walls. Is this a new kind of realization of the importance of this? Is this coming from maybe some of the more vocational kind of schools, or is it coming from the top? Do they realize that there's more to this than just making sure people study, and they know what they're doing when they turn in their test and get their paper in on time? >> It's both a top-down and bottom-up approach. It's fundamental to the University of East London. It's new ten year strategy vision 2028. Health gain is that precondition of learning gain. It's fundamental to the realization of our learner's success. But also it's come from a groundswell of the research and development outcomes over a number of years. So it's absolutely been the priority for the institution from September 2018, and we've been able to accelerate this over the last few months. >> So important. Such important work. Flipping the point a little bit on to something a little lighter, a little bit more fun, it's really innovation on the engagement with the students around things like mobile. We've had a lot of conversations here about integrating Alexa, and voice, and competing with online, and competing with other institutions, and being a little bit more proactive in engaging with the customer as your students. I wonder if you can share some thoughts as to how that has evolved over time. Again, you've been in the business for a while, and really starting to cater and be innovative on that front end, versus the back end, to be more engaging and help students learn in different ways. Where they are in little micro segments. It's a very different kind of approach. >> It absolutely is and one of our four major facilitating transformation projects, it's called our digital verse project, and that is across all of our activities of an institution, in terms of business transformation, our particular priority is prospect engagement, and how we actually convert our potential learners in more effective ways. Secondly, enhancing deeper learning, and how we then produce better learner outcomes. Thirdly, how we develop access to new ways of educational provision, 24/7 global access. And fourthly, how do we connect with employers in partnership to make sure that we get those challenges around pre-selection recruitment strategies, and we're unable to get the students, our learners, into careers post graduation. >> Right, and then what's the kind of feedback from the teachers and the professors? They have so much on their plate. Right, they've got their core academic research that they're doing, they're teaching their students, they've got a passion around that area. I always tell people it's like driving in the car in the snow at night with your headlights on, right. Just like all types of new regs that are coming in and requirements and law, and this that and the other. Now we're coming in with this whole four point digital transformation. Are they excited, are they overwhelmed, are they like finally, we're getting to do something different? I mean what's the take within the academics, specifically in your school? >> I think the answer to that is all of the above. >> All of the above. >> It really reflects the classic adoption curve. So you do have the innovators, you have the early adopters, and then you also have the laggards at the other end. And an often actually, the most traditional academics that have been doing things for many, many years, who are very set in their ways, if you expose them to new opportunities, new experiences, and actually provide them with the tools to innovate, they could be some of the best advocates for the transformation and we've certainly found that to be the case. >> Good, well Amanda, thanks for taking a few minutes of your time, it sounds like they're going to start the dancing here behind us soon. So I think we'll have to leave it there, but I look forward to seeing you sometime in London. >> Thank you very much. >> Alright, she's Dr. Amanda Broderick, I'm Jeff Rick, you're watching theCUBE. We're at AWS Imagine in Seattle. Thanks for watching we'll see you next time. (upbeat music)

Published Date : Jul 10 2019

SUMMARY :

Brought to you by Amazon Web Services. of the University of East London. Thank you very much. and kind of what Amazon is doing. and the support of talent development for the future. And is the investment getting back to the students? and they are about being able to access and accelerate is the effort to have higher predictability is one of the key dimensions in our relationship with AWS. and it just seems so foundational to me is the scalability of this issue, maybe not necessarily have the best reputation But also it's come from a groundswell of the research and really starting to cater and be innovative in partnership to make sure that we get those challenges in the snow at night with your headlights on, right. found that to be the case. the dancing here behind us soon. Thanks for watching we'll see you next time.

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Parvaneh Merat & Amanda Whaley, Cisco DevNet | Cisco Live US 2018


 

(upbeat music) >> Live from Orlando, Florida, it's theCUBE covering Cisco Live 2018, brought to you by Cisco, NetApp, and theCUBE's ecosystem partnership. (upbeat music) >> Hello, welcome back everyone to the live CUBE coverage here in Orlando, Florida for Cisco Live 2018. I'm John Furrier with my co-host Stu Miniman. Three days days of wall-to-wall live coverage, we have Mandy Whaley, senior director of developer experience at Cisco DevNet and Par Merat, who is the senior director of community and ecosystem for DevNet. Mandy, great to see you, CUBE alumni. Every single time we had theCUBE with DevNet team, Par, great to see you. Congratulations, first of all. >> Thank you. >> Thanks for coming on. >> Thank you, we're happy to be here. >> Congratulations, so, really kind of a proud moment for you guys, and I want to give you some mad props on the fact that you guys have built a successful developer program, DevNet and DevNet Create for Cloud Native, over a half a million registered, engaged users, of developers using it. Not just people who come to the site. >> Correct. >> Right. >> Real developers. For an infrastructure enterprise company, that's a big deal, congratulations. >> It is, thank you, thank you. We were just chatting this morning about the really early days of DevNet at Cisco Live, and the first year of DevNet Create. And it's been great to see that community grow. And see, early on we had this vision of bringing the application developers and the infrastructure engineers together, and cross-pollinating those teams, and having them learn about each other's fields, and then build these programmable infrastructure enabled apps, and that's really, that synergy is happening within the community, and it's great to see them exchanging ideas here at events like this. >> And so we love to talk about seminal moments, and obviously DevOps drove a lot of the Cloud, and Chuck Robbins, your CEO said, "Without networking, there'd be no Cloud." True statement, absolutely, but Stu and I have always talked about the role of a network engineer, and that the power that they used to have in the enterprise is still due. It used to be the top people running the networks, mission critical, obviously security, but it's not about a retraining. It's about a path, and I think what you guys have done in success is you've shown a path where it's not about pivoting and being relevant and retraining to get a new job, it's been an extension of what they already know, >> An incentive. and I think that's very refreshing, and I think that's the real discovery. >> And we've been able to grow, because I think in our foundational years, we really spent a lot of time providing the content and the skill training, and what Mandy likes to say is, "We met them where they are." So no question was too novice. Likewise, if they were a little more advanced, we could direct them and point them in that same direction. So those early years, where, Mandy, we were just reminiscing about the first DevNet-- >> Coding 101? >> Yes, exactly, she wrote it over the weekend, and we rolled that whole event out, literally, in three months. >> And what year was that, just to kind of, this is an important seminal moment. >> 2014. >> May of 2014. >> 2014. >> 2014, the seeds of we should do something, and you guys have had certifications. We're looking at CCIEs, you go back to 1993 all the way now to 2018, so it's not like you guys are new to certification and training. It's just taking the IQ of network people, and giving them some insight. So what happened in 2014? Take us through the, obviously you bootstrapped it. >> Yes. (laughs) >> What happened, what happened next? >> We did. >> Everyone's like, whoa, >> So-- >> we can't, we're not, we're staying below the stack here. >> Well, we knew there was a lot of buzz around SDN and programmability, and we both actually, I should even back up further. We were both on the DevNet team when the DevNet program was Powerpoints, so we weren't even there yet. >> Right, when we were just planning what it even could be, like the ideas of having a developer program, and like Par was saying, we knew SDN was coming. We knew Network Controllers were coming. We didn't know what they were gonna be called, we didn't know what those APIs looked like, but we said, "The network engineers are gonna need "to know how to make REST API calls. "They're gonna need to know how to operate in Python." And so we started this program building around that vision before the portfolio is where it is today. Like today, now, we have APIs across the whole portfolio, Data Center, service provider, enterprise, and then up and down from the devices, all the way to controllers, up to the analytics level. So the portfolio's really filled out, and we've been able to bring that community along with it, which has been great. >> I want to dig into the north/south, east/west and that whole, kind of the Cloud paradigm, but I got to ask you, on a personal question, although relevant to the DevNet success. Was there a moment where, actually the seminal moments of 2014, was there a moment where you were like, "Wow, this is working." and like the, you know, (laughs) pinch me moment, or was it more of, "We got to get more resources, this is not just, "this thing's flying." >> Well it's always that. That's always the challenge. >> When was the point where >> We are, >> you said, "This is actually >> We are very-- >> "the best path, it's working, double down." When was that happening? >> I mean, I think after we started teaching those very early coding coding classes, I got this, like, flood of email from people who had attended them that said, "I took this task, I automated it, "it saved my team months of work," and getting that flow of information back from the community was early signs to me, from the technical level of, there's value, this is gonna take off, and then I think we just saw that kind of grow and grow. >> Mushroom, just kept it going. >> The other thing that I heard from a network engineer, which really resonated with me, was, you were saying, the network guy or gal likes to be there and solve the problem, and they're sort of at this deep level of control. And what I heard them say about the programmability skills was that that was another tool that they added to their sort of toolbox that let them be that person in the moment, solving that problem. And they could just solve it in a new way, so hearing the network engineers say that they have adopted programmability in that fashion, that let me know that that was gonna work, I think. >> All right, so let's get into some of the meat and potatoes, because you guys have some really good announcements. We saw you have the code ecosystem that you announced at DevNet Create, which is your emerging Cloud Native worlds coming together. That's available now. >> Yes, it's fully released. >> So take a minute to, so give us the update. >> Yes, so DevNet Code Exchange is developer.cisco.com/codeexchange so you can go there, it's live, and the idea behind this was we wanted to make it easy for the community to contribute, and also to discover code written by the community. So it's on GitHub. You can go and search on GitHub, but you get back a ton of hits if you go search Cisco on GitHub, which is great, but what we wanted to have was a curated list that you can filter by product, by language. I sometimes joke that it's like Zappos for sample code cause you can go on and say, "I want black boots, "you know the two inch heel." You can say, "I want, I want code for DNA Center, "or ACI, and I want it in Python," and then see all of the repositories submitted by the community. And then the community can also share their codes. "Hey, I've been working on this project. "I'm gonna add it to Code Exchange, so that other people "can build off of it and find it." So it's really about this community contribution, which is a strategic initiative for DevNet for this year. >> Mandy, how does that tie into other networking initiatives happening in the industry? I think of OpenDaylight, a lot of stuff happening, Docker comes this week, Kubernetes, and networking's a critical piece of all of these environments. >> Yeah, so some of the projects that you'll find in Code Exchange are things that relate. So we have some really good open-source community projects around YANG models and the tooling to help you deal with YANG models. So those might be in Code Exchange, but those are also part of the OpenDaylight community, and being worked in that. So because it is all open-source, because it is freely shared, and it's really just a way to improve discoverability, we can share easily back and forth between those communities. >> The Code Exchange is designed to really help people peer-to-peer work together and reuse code, but in the classic >> Reuse code within >> open-source ethos. >> the community. Exactly. >> Okay, so Par, you have something going on with Ecosystem Exchange. >> We do. >> Okay, so it sounds like Code Exchange, ecosystem partners, matchmaking service. What is it, take a minute to explain. >> It's kinda the next level up, and what I think we have to understand is, when we've got Code Exchange and Ecosystem Exchange under the umbrella of exchange, because within our 500, half a million community of developers, where they work, what we've found is predominately at SIs, at our VARs, at our ISVs. So these are the builders, so Code Exchange will even help that persona because they can come and see what's already been built. "Is there something that can jumpstart my development?" And if there's not, then they can work with each other, right? So if I am looking for a partner, a VAR in Australia to help me roll out my application, my navigation application, which needs to know and get data from the network, I can partner through this exchange because I can go in, see everyone, and be able to make that connection digitally versus organically. And this really started, you asked earlier what was one of the pinnacle moments? Well at these DevNet Zones, what we found is that an ISV would partner and start talking to an SI or to a VAR, and they'd start doing business planning, because what this is all about is driving those business outcomes for our customer base. And we're finding more and more they're trying to work together. >> So you're enabling people to get, do some work together, but not try and be a marketplace where you're actually charging a transaction. It's really kind of a matchmaking-- >> This is all about discovery right now. >> Community-driven discovery around business. Yeah, it's interesting, a heard a story in the hallway about DevNet, cause I love to get the examples of, we love what we're doing by the way, but want to get the examples, overheard a guy saying, "We were basically "cratering a business, jumped into the DevNet program, "and turned it around," because there was deals happening. So the organic nature of the community allowed for him to get his hands dirty and leverage it, but actually build business value. >> That's exactly right. >> That's a huge, >> That's exactly right. >> at the end of the day, people love to play with code, but they're building something for business purposes or open-source projects. >> And that's what this is about. It's really transitioning from the, "I'm gonna build," to now there's business value associated with it, and that's spectacular. >> I think so much of my career you talk, the poor network administrators, like "Help, help, "I'm gonna lock myself for a month, "and I'm gonna do all this scripting," and then three months later their business comes and asks for something that, "I need to go it again," because it's not repeatable. It's what we say is that the challenge has been that undifferentiated heavy lifting that too many companies do. >> Exactly. >> Well, that's exactly it, and the interesting thing, especially around intent-based networking is that's opening up a whole new opportunity of innovation and services. And one of the things that isn't very much different with our Ecosystem Exchange is it's the whole portfolio, so we have SIs in there as well as ISVs. And most marketplaces or catalogs really look at it in a silo version. >> I have one example of kinda the two coming together that's really interesting. So, Meraki, which is the wireless network, has really great indoor location-based services you can get from the WiFi. And then there's been ISVs who have built indoor wave finding on top of it, they're really great applications. But those software companies don't necessarily know how to go install a Meraki network or sell a Meraki network to something like this. And so it's been a great way to see how some of those wave finding companies can get together with the people who actually go sell and install and admin Meraki networks, and, but come together, cause they would have a hard time finding each other otherwise. >> And the example is actually rolled out here at Cisco Live. We've, Cisco Live partnered with an ISV to embed a Cloud-based service in their app, which is navigation. So you can go into the Cisco Live app, tap on the session that you want to see. A map will come up that will navigate you from where you are here to get there, and this is, I think this is the second largest conference center in the United States, so having that map >> So you need it. >> is really important. >> I've gotten lost twice. >> We've all got the steps to prove that that is, but, yeah, and that actually brings, one of the questions I had was, is it typically some new thing, to do wireless rollouts and SD-WAN on discovery, or is it core networking, or is it kind of across the board as to when people get involved? >> It's definitely both. It's definitely both. I mean, from the Code Exchange piece, I've talked to a lot of customers this week who are saying, "We've got our core networking teams. "We want to move towards more automation. "We're trying to figure out how to get started." And so we give them all the resources to get started, like our video series and then now Code Exchange. And then I heard from some people here, they actually coded up some things and submitted it to Code Exchange while they were here because they had an idea for just a simple, quick automation piece that they needed. And they were like, "I bet somebody else "needs it too," so it was definitely in that. >> I noticed you guys also have your Cisco team I was talking to, some of the folks here have patents are being filed. So internally at Cisco, it's kind of a wind of change happening, where, >> It is exciting times. >> IoT cameras, I just saw a solution behind us here where you plug a Rasberry Pi hardware prototype to an AP, makes the camera a video. Now it looks like facial recognition, saves the metadata, never stores video, so this is kind of the new model. >> Pretty remarkable. So final question I want to ask you is, as you guys continue to build community, you're looking for feedback, the role of integrating is critical. You mentioned this Cisco example about going to market together. It used to be, "Hey, I'm an integrator of our solution, "business planning," okay, and then you gotta go to the Cisco rep, and then there's, they're dislocated. More and more it's coming together. >> It is. >> How are you guys bridging that, those two worlds? How are you tying it together? What's the plan? >> So we're, what we're finding is a lot of those partners are also sort of morphing. So they're not just one thing anymore, and so what we're doing is we're working with them, enabling them on our platforms, providing solid APIs that they can leverage, transitioning or expanding the code, the skillsets of their workers, and then we're partnering them up with our business partners and with our ISVs, and doing a lot of that matchmaking. And with Ecosystem Exchange, again, they'll now be able to take that to a digital format, so we're seeing the whole wave of the market taking them. >> So you guys see it coming. You're on that wave. >> Yes. >> All right, real quick, I know we're short on time, but I would, Mandy, if you could just talk about what Susie Wee, you're leader talked about on stage on the keynote, she mentioned DNA Center. Can you just take a quick second, describe what that is, why it's important, and impact to the community. >> Yes, so we're really excited about DNA Center platform. DNA Center is the controller, kind of at the heart of all of our new enterprise networking software. So it sits on top of the devices, and it exposes a whole library of APIs. It'll let you do Assurance, policy, get device information. It would allow you to build a kind of self-service ops models, so you could give more power to your power users to get access to network resources, on-board new devices, things like that. >> So it sets the services. >> So it's APIs, and then you can build the services on top. And part of that is also the Assurance, which Dave Geckeler showed in his keynote, which we're really excited about. So, in DevNet we've been working to build all the resources around those APIs, and we have many code samples in Code Exchange. We actually have a community contribution sprint going on right now, and that's called Code Intent with DevNet, and it's all around DNA Center. It's asking developers to take a business intent and turn it into code, and close the loop with Assurance, and submit that back to DevNet. >> That's great. It's a real business process >> We're real excited about >> improvement with code, >> that, yeah, so you're enabling that, and slinging APIs around, having fun, are you having fun? >> Definitely having fun. >> Par? >> We always have fun >> Absolutely >> on this team. >> We always have fun, yeah. >> It's a great team. >> I can say working with you guys up close has been fun to work, and congratulations. You guys have worked really hard and built a very successful, growing ecosystem of developers and partners, congratulations. >> Thank you. You guys have helped. >> Thank you. >> Thanks for supporting >> We appreciate it. theCUBE, really appreciate, this is crew of the DevNet team talking about, back in the early days, 2014, when it started, now it's booming. One of the successful developer programs in the enterprise here. Cisco's really showing the path. It's all about the community and the ecosystems, theCUBE, of course, doing our share. Broadcasting here live in Orlando at Cisco Live 2018. Stay with us for more live coverage after this short break. (upbeat music)

Published Date : Jun 12 2018

SUMMARY :

covering Cisco Live 2018, brought to you by Cisco, Mandy, great to see you, CUBE alumni. on the fact that you guys have built a successful that's a big deal, congratulations. and the first year of DevNet Create. and that the power that they used to have and I think that's very refreshing, providing the content and the skill training, that whole event out, literally, in three months. And what year was that, just to kind of, this is an all the way now to 2018, so it's not like you guys below the stack here. and programmability, and we both actually, So the portfolio's really filled out, and like the, you know, (laughs) That's always the challenge. When was that happening? and getting that flow of information back from the community and solve the problem, and they're sort of All right, so let's get into some of the So take a minute to, and the idea behind this was we wanted to make it easy networking initiatives happening in the industry? Yeah, so some of the projects that you'll find the community. Okay, so Par, you have something What is it, take a minute to explain. It's kinda the next level up, So you're enabling people to get, do some work together, So the organic nature of the community allowed for him at the end of the day, people love And that's what this is about. the poor network administrators, like "Help, help, and the interesting thing, especially around I have one example of kinda the two tap on the session that you want to see. and submitted it to Code Exchange while they were here some of the folks here have patents are being filed. kind of the new model. So final question I want to ask you is, and so what we're doing is we're working with them, So you guys see it coming. on the keynote, she mentioned DNA Center. DNA Center is the controller, kind of at the heart And part of that is also the Assurance, It's a real business process working with you guys up close has been You guys have helped. It's all about the community and the ecosystems,

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Wrap with Lisa Martin & Amanda F. Batista | Magento Imagine 2018


 

(upbeat music) >> Narrator: Live from the Wynn Hotel in Las Vegas, it's theCUBE, covering Magento Imagine, 2018. Brought to you by Magento. >> Welcome back to theCUBE, I'm Lisa Martin. We've had a really informative day talking all things commerce, open commerce, and digital commerce innovation at Magento Imagine 2018. I'm joined by Amanda Batista, who is the head of content marketing for Magento. Amanda, thanks so much for all your help in coordinating this. We've had a really educational day with your folks, with your customers and partners. >> Yeah, we've had a really great community. It's been wonderful to have theCUBE here, and I'm so thrilled to be able to be here with you closing out the show. >> So this is the eighth Imagine event, There's over 3000 people here. You guys had some great speakers on stage today. I'm always very excited to see female leaders on stage. >> Absolutely. >> We talked about Baked by Melissa, she was our first guest today sharing her story. You've been growing this event year over year. What is it about #LeadingTheCharge, your hashtag and message for this event, that really differentiates this eighth event from the last several? >> Well #LeadingTheCharge is a really exciting message for us because ultimately we're focused on empowering merchants and developers and really allowing them to not worry about the technology component of things. Whatever you can dream, you can do on Magento. So, #LeadingTheCharge for us here today is really about bringing people together, making connections, and really thinking about, How do you use this community? How do you tap into all these resources? How do you see people that you haven't seen in a while? It's kind of our coming out party, our big coming together. You know, #LeadingTheCharge I think means different things for different folks, but I think for us we're really aiming to empower individuals to do the work that they do really well but also come together. So I actually heard a gentleman say that part of Leading the Charge for him is a matter of making connection. It's almost stepping out as a leader and allowing other people to come together. I think #LeadingTheCharge has been a really nice message for us today and I think our speakers have really brought that to life. >> I agree and with the sentiment that we've heard. Magento started reputation-wise, helping retailers to target the online shoppers and the experiences there. We talked with Peter Sheldon today about what you guys are doing in really formalizing how you're helping businesses, B2B organizations. There's so much opportunity that's really being driven by all of us as consumers and we have this expectation that we can get anything, anywhere, anytime. >> That's right. >> And have it delivered day or night. Amazon sets the bar really high. You guys had Amazon on main stage this morning talking about the fact that there's now 100 million Prime subscribers and how half of Amazon's revenue doesn't come from products they sell, this third-party marketplace just kicks open the doors of opportunity- >> Amanda: Right. >> for businesses from small to large alike. >> Yeah, I think it's really exciting, too, because, you know we can't all compete on price. We can't all be Amazon, but I think as we're really encouraging merchants to think about, What are you offering that's special? What are you doing from a content standpoint? Obviously, content is near and dear to me, that's my bread and butter and what I've been doing for a long time, but we really think about, what are we offering people that's value-add? Is it an added catalog, is it a manual? Is it something that helps you do your job better? Is it something that helps you go back to your organization and feel celebrated and feel excited?" I think when it comes to how we're empowering people, we're really focused on, from a content perspective, enabling you to, again, not really worry about the tech component, but think about how you can innovate your business. That's really important to us. >> Well, that's one of the things that Melissa Ben-Ishay, she's product officer at Baked by Melissa Cupcakes and how- >> Amanda: Sweet it is. >> I still want, it is, and I still want a cupcake. >> Amanda: Yes! >> It was very evident when we were talking with her that she gets, because of technology, that makes things simple for folks like herself, it allows her not to just grow the business, to open more stores, to reach hundreds of thousands of people, but to do so in a way that she doesn't have to worry about the technology. >> Amanda: Right, right. >> And that really- >> That's a great example, really, for us. I think when we look at who we're looking to enable, you know, Melissa started a business ten years ago, was let go from her job and said, Let me take a passion and bring it to life with business. They had e-commerce even before they had stores. They had e-commerce before they were up and running. I think using that as a linchpin, as a springboard to really bring her business to life, delivering a hundred cupcakes on foot on the New York City subway. I'm from New York, I ride the subway, I wouldn't want to do it with a hundred cupcakes, frankly, but these are the sort of bootstrap methods that she was enabled to do not worrying about that sort of tech component, right? She's bootstraps, she only had about five founders, five people around her with her business. Really great to hear from her and I don't see any cupcakes anywhere but I'm dying for one. >> Me too! >> Or five. >> We need to get some. One of the things that you mentioned, content, earlier, in being a content marketer, look at media as an example, with Netflix and Spotify and Amazon, and what's happened to traditional media. It's now that the way a service is delivered is as important as the content >> Absolutely. >> and what we've heard a lot from your customers that have been on the program today is they have the opportunity to deliver services in a responsive way, and in a way that's really personalized, which is really key, right? As consumers, we all want to have an experience that's tailored to us, and we've heard that as sort of an enabling capability that Magento is helping. We had a gentleman from Coca-Cola on, talking about the Share a Coke experience and how that started as a program in Australia. >> Amanda: Right. >> With one bottler, then went to Europe, then became something that was focused in store, and then the consumers are going, Hey, Coca-Cola, I can't find a bottle with my name on it. And it became this really big program for them, that they had to figure out, How do we do this in the U.S. with 70 bottlers? They needed technology that would allow them to identify and have this visibility of inventory, which you guys allow them to do, but to enable their customers to have an experience with a personalized bottle of Coca-Cola. >> Right. >> Amazing how the technology opens up doors like that, and allows these businesses, whether it's something as an establishment like Coca-Cola, or a Baked by Melissa, to be able to deliver this relevant, personal experience, at the touch of a button. It's Amazing. >> Well, listen, and it's non-negotiable, right? Think about your own experiences as a consumer. Who are you shopping with? I'm shopping with brands that understand me, that know what I need, that are offering value-add. You know, you might also revolutionize the way that we view our experiences, and we really don't have patience. Like you said, we have digital, everything is very quick, and I think the experience is the differentiator. We're really focused, again, on taking the technology out of your planning equation so that you can focus on what are you offering? What are you delivering? How are you delighting? That's a big, big area of opportunity and I think what you do to delight and engage and if you're using data intelligently, and not just the nitty gritty of data, but also simple things, the way that you welcome people via email, the way you engage on Instagram. There's a number of ways to do things that don't really require a lot of planning, a lot of cost, and so in our content efforts, we're really encouraging merchants to think about that. How do you do things in a sort of home-grown way without spending a lot of time or money? We have to be agile, we have to be quick as marketers, I certainly know that, that's the world I live in, and again, it's non-negotiable. I think as a consumer, if I don't feel that you understand me, if I don't feel that you're paying attention to the things that I'm buying or not buying, I'm going somewhere else. I'm going to go to a place that makes me feel as though I'm going to be fulfilled and delighted. I think delight is such an understated thing, but we're here at the Wynn which does a wonderful job with experience and everywhere you go it's so delightful and wonderful. >> Lisa: It is delightful! >> I came back to the room last night and my computer cord was just rattled up ever so gently, and I thought, That's delightful! You know, I Instagrammed that. That's a perfect example of providing experience that is superior. >> Speaking of experience, we just had the gentleman from the Accent Group on, Mark Teperson. It was so interesting how they've taken this company down in Australia and New Zealand, with multiple, many, many, many brands of footwear. And, you know, the online and the physical world have been merging in retail for a while now, but what they're wanting to do, to click and collect, and to create this in-store experience. It was such an interesting way of thinking about and hearing from a Chief Digital Officer say, We want to be able to enable people, especially mobile first, we're sitting on the couch with these things often, but to enable them to be able to come into my store and have an experience. That word is, we heard that referenced in many different times today, the Accent Group was a great example of that, as well as when we had your V.P. of Strategy on saying, A lot of cases depending on the, whether it's B2B or B2C, it's not mobile too, it's mobile only. It's not just leveraging technology and data and analytics to understand what I want as a consumer, but it's how I want to consume it. So it's what I was saying earlier about we're seeing this level playing field of how services are delivered, equally as important as the content that you're going to deliver to me. >> Yeah, absolutely. Again, non-negotiable, right? This idea of an omni-channel experience bridging the gaps between online and in-store, like you said, we're on the couch. I almost never shop on a computer any more, right? I'm mobile, we're enabled, we have PayPal, we our credit cards saved. I think to keep that momentum going, you want it to be a seamless experience. How many times have you gone online and found that an item is supposed to be available in the store. When you go, it's not there, right? I've even done due diligence as a savvy shopper who works in retail and says, Let me call the store and make sure it's there. There's really no margin for error there, because when we talk about experience, if you do go in store, and if you do take the initiative to make that purchase and take time out of your day, right, we're all busy people. I think mobile and digital has made it easy, especially Amazon Prime revolutionized that. (mimics beeping noise) Two days, it's on your doorstep. I think as we look to see who's sort of mimicking that experience, I think an easy way to do it, is simply put, have your systems connected, ensure that things are integrated, ensure that your inventory visibility is on point. It's a non-negotiable experience, really. >> Well, Amanda, we've had a blast at Magento Imagine 2018. Our first one, looking forward to being back next year. Thank you for putting together a great array of guests. I know we've learned a ton about this. I won't look at online shopping again the same. We want to thank you for helping us have a really enlightened and delightful conversation. >> And likewise, we've loved having theCUBE. You guys have been wonderful. I've learned a great deal and it's been really nice spending this time with you. So thanks for having me, Lisa. >> Absolutely. We hope you've had a delightful experience today with us on theCUBE. We've been live at Magento Imagine 2018. Check out theCUBE.net where you can find all the replays of the segments that we filmed today. You can also find the editorial components on SiliconANGLE.com. I'm Lisa Martin for theCUBE. We'll see you next time. (upbeat music)

Published Date : Apr 25 2018

SUMMARY :

Brought to you by Magento. Welcome back to able to be here with you to see female leaders that really differentiates have really brought that to life. and the experiences there. talking about the fact that small to large alike. Is it something that helps you go back to and I still want a cupcake. that she doesn't have to bring it to life with business. One of the things that you that have been on the program today that they had to figure out, to be able to deliver this and I think what you do to delight I came back to the room last night and to create this in-store experience. that an item is supposed to We want to thank you for helping us have and it's been really nice segments that we filmed today.

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Amanda Cooloong, WITI | Samsung Developer Conference 2017


 

>> Announcer: From San Francisco, it's The Cube, covering Samsung Developer Conference 2017 brought to you by Samsung. >> Okay, welcome back and we're live here in San Francisco for the Samsung Developer Conference, SDC2017. I'm John Furrier. This is The Cube's exclusive coverage, and I'm excited to have an amazing guest, Amanda Cooloong who's a chief storyteller, Women in Tech International, Tech TV, TechZula. She's been really a storyteller in digital for a long time. Great to have you on. Been following all your Twittersphere and your content. >> Thank you. >> You did some work with Leo Laporte, Jason Calcanis, both this week in tech's kind of version of the scene. >> Mm hm. >> What are you up to now? >> Well I am working very closely with Women in Technology International, WITI. It is the largest, oldest organization for women in tech. They have a huge summit that they put on in San Jose every year, and I'm sort of the class clown for that and emcee the conference and lead the charge there. >> Well certainly you know what's interesting you have kind of a cool vibe, you're a cool person, you know tech, you know cloud computing. >> Mm hm. >> You've been in inside baseball for the tech scene. >> Mm hm. >> But now the consumer market with digital. >> Yeah. >> Pretty powerful, I mean like finally us geeks now have a national and global stage to flex our geekness, so you see nerds- >> We're suddenly cool? >> Cool to be a geek and now you see well the programmer calls us over thank god. >> (laughs) Well is it? >> Well the bad side of it. The good side of the democratization is happening. >> Right. >> So now you have an augmented reality. So it's just some cool stuff happening. What are you most impressed with? >> What am I most impressed with? Well I love Blockchain. I've been involved with some of that for three or four years now. I actually had a podcast about Blockchain and Bitcoin. And I'm really excited about what that means for investment specifically and ICOs, Initial Coin Offerings. My friend Brock Pierce is a big, big figurehead with all of that, with Blockchain Capital. And I believe that, especially for women that are looking to get into investment and get back in the earlier stage of things, I think ICOs, Initial Coin Offerings, are a huge opportunity for them to really change up the venture world. >> So when you say ICOs, which we know a lot about 'cause we're doing one at SiliconANGLE the next couple quarters. >> Yeah. >> No rush to do it but we're going to use our own cryptocurrency. But those nuances, when you say investment do you mean as an alternative to venture capital investment or actually investing in, say, the currency itself? >> Both. But I think of it as a completely new way to invest in companies. And there are so many barriers especially for women in technology... Again, that's a big platform for me. To getting into that world that ICOs just are completely changing up the entire ecosystem there. >> Well we're seen a ton of stuff. You saw Lisa Fetterman was on earlier. >> Mm hm. >> She had a huge success with her Kickstarter. Now she's got some pretty glamorous products. The cooking thing is pretty sexy, right? >> Mm hm. >> That thing could go- >> Sous vide, even the term sous vide. I mean, it's so fresh (laughs) >> I would put money to that. I mean it's just so... But that's a good example of Kickstarter. When we look at some of the ICOs, a lot of people are raising some serious capital in utility and stock or securities. >> Mm hm. >> Although the regulations are a moving train. But on the utility side it's a no-brainer. There's some significant cash being raised. In some cases, five to 50 million plus in token sales. >> Mm hm. >> That's like Kickstarter on steroids. >> It really is, and some people are afraid of it. You know, some people are saying that's completely absurd. Why would you ever do that? I personally would say don't put all of your eggs in one basket either. We know that. There's volatility anywhere. But, again, I think it's opening a lot of doors and giving certain people opportunities that they didn't have before. >> So how is your Bitcoin position these days? >> I may have been an early investor in some Bitcoin. I may obsessively look at the value every 15 minutes or so. No, I am fortunate. I listened to my mentors, and luckily I love emerging tech, so I'm doing well in that regard. >> I saw a post on Facebook: If you just bought 10 in bitcoin and smoked weed and sat on the beach and clipped coupons all day and did nothing else, you'd be worth 20 million dollars. >> Let's just say I know people that have actually bought castles with it. I'm not joking. >> What I like about the crypto Boxchain side is that there's an early community growing. So what's your analysis, because a lot of people want to know, is it Silk Road guys? Are they bad actors? Bitcoin's the underbelly of the internet. Early adopter. >> Those stories were so funny at the beginning. I mean, I live in LA. Everyone loves the sensationalized story. And of course that existed with Bitcoin too, and yes, there was some truth to it. >> Oh of course there was. >> Yes, absolutely the Silk Road story was real. >> Anonymous and encrypted transactions. >> Oh yes. >> That's going to attract some honey to the bees. >> There's a reason why certain people can't come back into the country. Let's just leave it at that. However, we've also seen major financial institutions get onboard. You know, Fintech has exploded. There's a lot of legitimacy to Blockchain and the distributed ledger technology. >> It's one of the fastest growing products in the Linux Foundation, Hyperledger project- >> Yes. >> Which is just going gangbusters. IBM's behind it. >> Yep. >> So it's got that opensource vibe, I get that. But the community, talk about the community because there are people who are leading the community. You said you know a few of them. >> What's your take on the community? How big is it? It's emerging, obviously, it's growing. What's the protocol for new entrants coming in? What's the behavior norms? >> Sure. It's grown in leaps and bounds, I can say that. I mean, from the time I did my Bitcoin podcast a few years ago to now, back then it was very much the bro culture to a degree, a lot of libertarians (laughs), a lot of folks that couldn't come back in the country, to be quite honest. But there were certain people that came out of that movement though like Brock Pierce that really thought ahead to how do we legitimize this, how do we make sure that this is white knighted, so to speak. >> Yeah, well it's a revolutionary... It's fundamental. I had the founder of Alibaba Cloud on the record. Haven't published a video yet so this is exclusive material. He said, I asked him about Blockchain. He says it's fundamental to the internet. It is the internet. >> It is, mm hm. >> Just like TCP/IP was in the stack. >> Absolutely. >> He was adamant that this is not on top of the internet. It's fundamental to... He's talking about Blockchain. >> Yep. >> Absolutely 'cause it's supply chain, it's currency, it's a zillion things. >> It's not just coins. Everyone focused in on Bitcoin Bitcoin Bitcoin. It's a distributed ledger technology. So it goes hand in hand with the internet of things. So the two have become very much married in that regard. >> You know, all these guys I interview on The Cube over the years, and certainly I lived through it, talk about the waves, the PC wave. >> Mm hm. They talk about the client server wave. Client server essentially, it's not so much about the mini computers 'cause the mini computers were not the client server wave 'cause that was proprietary operating systems and proprietary hardware. >> Mm hm. >> HP. >> Right. >> What made client server was TCP/IP. That created Threecom, Cisco, interoperability. So that really was that second wave. People are comparing Blockchain to TCP/IP. >> I can see that. >> Dr. Wang from Alibaba Cloud. Other people are saying like the dot com bubble, euphoric excitement. >> Yeah. >> So that begs the question. Who can bring functionality... This is my thesis. I want to test it with you. >> Mm hm. >> Who can bring functionality and simplicity? Because all the successes in Web 1.0, was Yahoo a directory of links, simple, easy to use. Cisco Routers, connect your networks, it works. So simplicity and functionality seems to be the norm in the Blockchain world. >> Mm hm. >> What's your thoughts on that? Can you share your reaction to that? >> Simplicity and functionality, I mean, for me it's- >> In terms of the winners versus the losers 'cause that's what people want to know with Blockchain. Where's the scams and where the legit? >> Mm hm, well the scams are the people that came from the gaming side that had no real business expanding out the way that they did and everybody loses their coin. But we won't name names there. I think more- >> It's okay to name names. >> (laughs) But with functionality, I mean again, I keep going back to its marriage with IOT, you know, the ledger based technology and just being able to do anything transactional. That's the simplicity of it for me, the fact that it's opensource, the fact that, yeah, I think that's the core of it. >> So let's talk about Samsung. We're here's at the Samsung event. >> Sure. >> How do you see these guys? We were talking about Blockchain. It's kind of the next big wave coming. Obviously a lot of things underneath that, but above that you've got software machine learning, all the goodness of open source is growing exponentially. That wave is coming to exponential growth in opensource, code shipments, meaning more people using opensource, and things like Blockchain. How does that impact a Samsung, an Apple, an Amazon? >> Well I think opensource is necessary for IOT specifically. Obviously that would be shut down without that. I've been talking with a lot of the developers here, the Samsung-specific people saying what is it that's exciting you about this forward movement, like with the keynote this morning. What do we need? How do we move this entire industry forward with IOT? And they're excited about the platform that Samsung has announced this morning in terms of just the ubiquity of everything working together in comparison to, well, a lot of other... Sorry. >> So the crypto thing is also tying into that too. >> Yes. >> I was tying that with IOT because IOT has some security issues. >> Right. >> So we can argue maybe- >> Some security issues? (laughs) >> Well the surface area. So you know, the theme in the enterprise is, you know, cloud computing. There's no moat anymore, there's no firewall. >> Yeah. >> Perimiterless security. Perimiterless problems. It means the edge is a surface area, and we've seen these attacks coming. >> Right. >> That's a problem. >> Mm hm. >> So there's no silver bullet right now. >> Yeah. >> So Samsung probably is cagey right now on the data. >> Exactly. >> They've got some security products, but smarter things is their kind of pitch. >> And then everybody keeps saying well who owns the security piece, who's responsible for the security piece. I think that's a big question we're going to see popping up a lot because the security piece is going to be a very valuable piece to all of this, especially when you're looking at edge computing too and data being passed back and forth between the edge. I would rather see everything stay with just the edge devices, personally. >> Yeah, well it's easier to manage, why do you want to move data across the network? >> Yeah, exactly. >> Move compute it's more efficient. >> Yeah. >> So final take on augmented reality VR. >> Oh, okay. >> What's imploding? What's imploded? What's growing? What's rising? What's falling? >> Sure. >> We had a comment earlier, said VR 1.0 is over. >> It really is. I personally think AR is where it's at. I've watched a lot of things on the VR front and a lot of it was marketing speak. I think we need a bigger push on the hardware side for VR to work effectively too. We also need to look at the audience there. And a lot of people are complaining, well I don't just want to go disappear into a separate world. A lot of women, actually, are complaining about that side of it. But the AR side I think has way more application. >> Yeah, crawl, walk, run in virtual space, basically. >> Yeah, yeah. VR I think will still be a place, but I think AR is going to be a bigger explosion. >> One of the things we were talking about earlier was as folks have been through many waves you and I've seen, waves of innovation, Web 1.0, the early adopters were the adult industry with banners 'cause they were about making money. We saw this wave. We're seeing the Silk Roads and Blockchain. Arbitrage comes from usually bad actors and not usually desirable actors. >> Right. >> But one big indicator of the current user experience we're seeing is the gaming culture, right. >> Mm hm. >> Gaming right now seems to be the early adopter indicator of the major trend lines 'cause it's gamification, it's a little bit analog, multiplayer. >> Look at Unity. Unity has a huge presence here at SDC and especially on the VR front if you want to look at that. Unity's a huge player there. >> What are some of the things you see coming out of the gaming world? 'Cause we've seen virtual currencies, ICO, lot of storage, lot of dynamic, realtime. >> Yeah. Gaming mechanism too across the board always play into this too, but I think the big one is ICOs for me. That's the one I've been focusing on a lot, yeah. >> I'd like to follow up more with you on the ICO thing. We're doing a whole programming on that on November second, love to have you. >> Mm hm. Look at what Crystal Rose with Sensay's been doing. >> Who? >> Crystal Rose, Sensay, she's launched her own ICO called SENSE. >> SENSE. Great, looking forward to chatting more. >> Mm hm, out of LA. >> Final question for you for the folks not here. What's the vibe here? How would you describe SDC2017? >> I love that there's a great vibe of innovation. Honestly, I've been to some other stodgier conferences lately, and this one definitely has a nice playful, creative vibe. >> B2B is boring to boring. This is not- >> I know, you were talking about E2E, everything to everything. See, I was listening. >> You were. >> Everything to everything. Exciting to exciting. >> Exciting. >> See, I listened to that too. Yeah, I would say there's a lot of creativity here. There's a lot of side conversations happening. That's important. And I see a good balance of men and women, so that makes me happy. >> Well I'm excited from Vanessa for bringing on a great lineup, you included. >> Thank you. >> Great to meet you in person. Had a great conversation here inside The Cube. I'm John Furrier here, exclusive coverage of the SDC2017. We'll be back after this short break.

Published Date : Oct 19 2017

SUMMARY :

brought to you by Samsung. for the Samsung Developer Conference, SDC2017. You did some work with Leo Laporte, Jason Calcanis, for that and emcee the conference and lead the charge there. Well certainly you know what's interesting Cool to be a geek and now you see well the Well the bad side of it. So now you have an augmented reality. the earlier stage of things, I think ICOs, the next couple quarters. or actually investing in, say, the currency itself? But I think of it as a completely new way You saw Lisa Fetterman was on earlier. She had a huge success with her Kickstarter. I mean, it's so fresh (laughs) I would put money to that. But on the utility side it's a no-brainer. Why would you ever do that? I may obsessively look at the value every 15 minutes or so. and sat on the beach and clipped coupons all day Let's just say I know people that have What I like about the crypto Boxchain side Everyone loves the sensationalized story. and the distributed ledger technology. Which is just going gangbusters. But the community, talk about the community What's the protocol for new entrants coming in? I mean, from the time I did my Bitcoin podcast I had the founder of Alibaba Cloud on the record. He was adamant that this is not on top of the internet. it's a zillion things. So the two have become very much married in that regard. talk about the waves, the PC wave. They talk about the client server wave. So that really was that second wave. Other people are saying like the dot com bubble, So that begs the question. in the Blockchain world. In terms of the winners versus the losers from the gaming side that had no real business the ledger based technology and just being able to We're here's at the Samsung event. It's kind of the next big wave coming. developers here, the Samsung-specific people I was tying that with IOT because IOT Well the surface area. It means the edge is a surface area, and we've They've got some security products, but smarter things and data being passed back and forth between the edge. But the AR side I think has way more application. AR is going to be a bigger explosion. One of the things we were talking about earlier was But one big indicator of the current user experience indicator of the major trend lines and especially on the VR front if you want to look at that. What are some of the things you see That's the one I've been focusing on a lot, yeah. I'd like to follow up more with you on the ICO thing. Mm hm. Crystal Rose, Sensay, she's launched Great, looking forward to chatting more. What's the vibe here? I love that there's a great vibe of innovation. B2B is boring to boring. I know, you were talking about E2E, Everything to everything. See, I listened to that too. bringing on a great lineup, you included. of the SDC2017.

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Amanda Whaley, Cisco | Cisco DevNet Create 2017


 

>> Narrator: Live from San Francisco it's The Cube. Covering Devnet Create 2017. Brought to you by Cisco. >> Welcome back everyone. Live in San Francisco this is The Cube's exclusive coverage of Cisco Systems inaugural DevNet Create event an augmentation, extension and build upon their successful three year old DevNet Developer Program. Our next guest is Amanda Whaley who's the director of development experience at Cisco DevNet. Congratulations Amanda on one DevNet being successful for three years and now your foray into DevNet Create which is some call it the hoodie crowd, the cloud native developers, open source, completely different animal but important. >> Yes. >> From DevNet. >> Absolutely so the hoodie crowd is more my tribe that's my background is from software development and I came to Cisco because I was intrigued when they reached out and said we want to start a developer community, we want to start a developer program. I talked to Suzie Wee for a long time about it and what was interesting to me was there were new problems to solve in developer experience. So we know how to do rest APIs, there's a lot of best practices around how you make those easy for developers to use. How you make very consumable and developer friendly and there's a lot of work to do there but we do know how to do that. When you start adding in hardware so IOT, network devices, infrastructure, collaboration, video, there's a lot of new interesting developer experience problems to solve. So I was really intrigued to join Cisco bringing my software developer background and coming from more the web and startup world, coming into Cisco and trying to tackle what's this new connection of hardware plus software and how do we do the right developer experience around... >> Okay so I have to ask you what was your story, take us through the day in the life as you enter in to Cisco, you have Suzie wooed you in you got into the tractor beam 'cause she's brilliant she's awesome and then you go woah I'm in Cisco. >> Amanda: Yeah! >> You're looking around what was the reaction? >> So what was interesting was so DevNet started three years ago at Cisco live we had our first DevNet developer zone within Cisco Live. That was actually my first day at Cisco so my first day at Cisco. >> Peter: Baptism by fire. >> Yes absolutely and so that was my first day at Cisco and Suzie talked to me and she said hey there's a lot of network engineers that want to learn how to code and they want to learn about rest APIs. Could you do like a coding 101 and start to teach them about that so literally my first day at Cisco I was teaching this class on what's a rest API, how do you make the call, how do you learn about that and then how do you write some Python to do that? And I thought is anyone interested in this that's here? And I had this room packed with network engineers which I at that time I mean I knew some networking but definitely nothing compared to the CCIEs that were in the audience. >> John: Hardcore plumber networking guys. >> Yeah very very yeah. And so I taught the course and it just like caught on like wildfire they were so excited about because they saw this is actually pretty accessible and easy to do and one thing that stood out was we made our first rest call from Python and instead of getting your twitter followers or something like that it retrieved a list of network devices. You got IP addresses back and so it related to their world and so I think it was very fortunate that I had that on my first day 'cause I had an instant connection to what that community... >> They're like who is she's awesome come on! >> Co-Ost: Gimme that code! >> You're like ready to go for a walk around the block now come on kindergartners come on out. No but these network guys they're smart >> Really smart. so they can learn I mean it's not like they're wet behind the ears in terms smarts it's just new language for them. >> And that was the point of the class was like you guys are super smart you know all of this you just need some help getting tarted on this tooling. And so many of them I keep up with them on Twitter and other places and they have taken it so far beyond and they just needed that start and they were off to the races. So that's been really interesting and then the other piece of it has been working in our more app developer technologies as developer experience for DevNet I get to work across collaboration, IOT, Networking, data center like the whole spectrum of Cisco technologies. So on the other side in application we have Cisco Spark they have javascript SDKs and it's very developer friendly and so that is kind of going back to my developer tribe and bringing them in and saying to you want to sell to the enterprise, do you want to work with the enterprise, Cisco's got a lot to offer and there's a lot of interesting things to do there. >> Yeah a lot of them have Cisco networks and gear all around the place so it's important. Now talk about machine learning and AI the hottest trend on the planet right now in your tribe and in developer tribe a lot of machine learning going on and machine learning's been around data center, networking guys it's not new to them either so that's an interesting convergence point. IOT as a network device. >> Amanda: Right right. >> So you got IOT you got AI and machine learning booming, this seems like it's a perfect storm for the melting pot of... >> It really is so today in my keynote I talked a little bit about first of all why have I always liked working with the APIs and doing these integrations and I've always thought that it's what I like about it is the possibility you have a defined set of tools or Legos and then you can build them into whatever interesting thing you want to and I would say right now developers have a really interesting set of Legos, a new set of Legos because with sensors, whether that's an IOT sensor or a phone or a video camera or a piece of a switch in your data center a lot of those you can get information from them. So whatever kind of sensor it is plus easy connectivity and kind of connectivity everywhere plus could computing plus data equals like magic because now you can do now machine learning finally has enough data to do the real thing. My original background was chemical engineering and I actually did predictive model control and we did machine learning on it but we didn't have quite enough data. We couldn't store quite enough of it, we didn't have enough connectivity we couldn't really get there. And now it's like all of my grad school dreams are coming true and you can do all these amazing things that seemed possible then and so I think that's what DevNet Create has been about to me is getting the infrastructure, the engineers, the app developers together with the machine learning community and saying like now's the time there's a lot of interesting things we can build. >> And magic can come out of that. >> Magic yeah right! >> And you think about it that's chemical reaction. The chemistry of bringing multiple things together and there's experimentation sometimes it might blow up. >> Amanda: Hopefully not! >> Innovation you know has is about experimentation and Andy Jassy at Amazon web services I mean I've talked to him multiple times and him and Jeff Bezos consistently talk about do experiments try things and I think that is the ethos. >> It is and that is particularly our ethos in DevNet in fact in DevNet Create an experiment right a new conference let's get people together and start this conversation and see how it comes together. >> What's your reaction to the show here? The vibe your feeling? Feedback your getting? Observations. >> I'm so happy it's been great. I had someone tell mt today that this was the most welcome they had felt at any developer conference that they'd been to and I took that as a huge complement that they felt very comfortable, they liked the conversations they were having they were learning lots of new information so I think that's been good and then I think exactly that mix of infrastructure plus app developer that we were trying to put together is absolutely happening. I see it in the sessions I see it in the birds of a feather and there's a lot of good conversations happening around that. >> Question for you that we get all the time and it comes up on crowd chat I'd like to ask you the question just get your reaction to is what misperception of devops is out there that you would like to correct? If there could be one and you say you know it's not that what's your... >> The one that seems the most prevalent to me and I think it's starting to get some attention but it's still out there is that devops is just about about the tools. Like just pick the right devops tools. Docker docker docker or use puppet and chef and you're good you're devopsing and it's like that is not the case right? It's really a lot more about the culture and the way the teams work together so if there was anything I could, and the people right, so it's flipping the emphasis from what's the devops tool that you're using to how are you building the right culture and structure of people? That's the one I would correct. >> Suzie was on yesterday and Peter and Suzie had a little bit of a bonding moment because they recognize each other from previous lives HP and his old job and it brought up a conversation around what Peter also did at his old job at Metagroup where he talked about this notion of an infrastructure engineer and what's interesting. >> Peter: Infrastructure developer. >> I mean infrastructure developer sorry. That was normally like a network engineer. So the network engineer's now on the engineering side meeting with developers almost like there seems I can't put my finger on it just like I can feel it my knee weather patterns coming over that a new developer is emerging. And we've talked a little bit about it last night about this what is a full stack developer it doesn't stop at the database it can go all the way down to the network so you're starting to see the view a little bit of a new kind of developer. Kind of like when data science emerged from not being an analyst but to being an algorithms specialist meets data person. >> Right I think it's interesting and this shows up in a lot of different places. When I think about devops I think about this spectrum of the teams working and there's the infrastructure teams who are working on the most deepest layer of the infrastructure and you kind of build up through there into the Devops teams into the app dev teams into maybe even something sort of above the app dev team which would be like a low code solution where you're just using something like build.io or something like that. Something that we wouldn't normally think of as developers right. So that spectrum is broadening on both ends and people are moving down the stack and moving up the stack. The network engineers one of the things in DevNet we're working on is what we call the evolution of the network engineer and where is that going and network engineers have had to learn new technology before and now there's just a new set which includes automation and APIs and configuration management, infrastructures, code and so they're moving up the stack. And then developers are also starting to think I really want my application to run well on the network because if no one can use it then my application's not doing anything and so things like the optimized for business that we have with Apple where a developer can go in through an SDK and say I want to set these QOS settings so that my app gets treatment like that's a way that they're converging and I think that's really interesting. >> Peter: So one of the things that we've been working on at Wikibon I want to test this assumption by we've talked a little bit about it is the idea of a data zone. Where just as we use a security zone as a concept where everything that's in that zone and it's both the technologies there's governmental there's other types of, has this seized security characteristics and if it's going to be part of that conglomeration it must have these security characteristics. And we're no thinking you could do the same thing with data. Where you start saying so for example we talked earlier about the idea that the network is what connects places together and that developers think in terms of the places things are like the internet of things. I'm wondering if it's time for us to think in terms of the network in time or the network is time and not think in terms of where something is but think in terms of when it is. And whether or not that's going to become a very powerful way of helping developers think about the role that the network's going to play is the data available now because I have an event that I have to support now and it seems as though that could be one of those things that snaps this group, these two communities together to think it's in time that you're trying to make things happen and the network has to be able to present things in time and you have to be cognisant of in time. It's one of the reasons for example why restful is not the only way to do things. >> Right exactly. >> IOT thinks in time what do you think about that? >> Yeah I think that's really interesting and actually that's something we're diving in with our community on is so you've been a developer you've worked with rest services and now you're doing IOT well you need to learn a lot of new protocols and how to do things more in real time and that's a skill set that some developers maybe don't have they're interested in learning so we're looking at how do we help people along that way. >> John: Well data in motion is a big topic. >> Exactly yeah absolutely. And so I think and then the network, thinking about from a network provider like I need this data here at this time is very interesting concept and that starts to speak to what can be done at the edge which is obviously like an interesting concept for us. >> But also the role the network's going to play in terms of predicatively anticipating where stuff is and when it needs to be there. >> Yeah yeah I think that's a really interesting space. >> But it's programmable if you think about what' Cisco's always been good at and most network and ops guys is they've been good at policy based stuff and they really they know what events are they have network events right things happen all the time. Network management software principles have always been grounded in software so now how do you take that to bridging against hat's why I see a convergence. >> Amanda: We should have a conference around that. >> It's called DevNet Create. Okay so final question for you as you guys have done this how's your team doing with the talks was one going on behind us is a birds of a feather IOT session you've got a hack-a-thon over here. Pretty cool by design that we heard yesterday that it's not 90% Cisco it's 90% community 10% Cisco so this is not a Cisco coming in and saying hey we're in cloud native get used to us we're here you know. >> Absolutely not so it's I'm really proud of how my team came together around that so I have our team of developer evangelists who we connect with the developer community and we really look at our job as this full circle of we get materials out and learning and get people excited about using Cisco APIs and we also bring information back about like here's what customers think about using it, here's what the community's doing all of that. So when we started DevNet Create we set the stake in the ground of we want this to be way more community content than our content we produce ourselves. And so the evangelists did a great job of reaching out into communities, connecting with speakers, finding the content that we wanted to highlight to this audience and bringing it in so that the talks have been fabulous, the workshops have been a huge hit it's like standing room only in there and people getting a seat and not wanting to leave because they want to keep their seat and so they'll stay for four workshops in a row you know it's been amazing. >> I think it's great it's exciting for me to watch 'cause I know the developer goodness is happening. People are donating soft we see Google donating a lot of open source even Amazon on the machine learning you guys have a lot of people that open source but I got to ask you know within Cisco and it's ecosystem of a company we see a lot or Cisco on our Cube events that we go to. We go to 100 events last year we've been to 150 this year. We saw Dehli and Ciro we saw some Cisco folks there. Sapphire there's a deal with Century Link and Honna Cloud, Enterprise Cloud so there's Cisco everywhere. There's relationships that Cisco has, how are you looking at taking DevNet Create or are you going to stay a little bit decoupled, be more startup like and kind of figure that scene out or is that on the radar yet? >> So I think we know with starting DevNet Create for this first year what we really want to do is get foundation out there, stake in the ground, get a community started and get this conversation started. And we're really looking to in the iterative experimental way look at what comes out of this year and where the community really wants to take it. So I think we'll be figuring that out. >> John: So see what grows out of it. It's a thousand flowers kind of thing. >> Yeah and I think that it will be, we will always have the intention of keeping that we want to keep the mix of audience of infrastructure and app and we'll see how that grows so... >> Well Amanda congratulations to you, Rick and Suzie and the teams. I'd like to get some of those experts on the Cube interviews as soon as possible. >> Absolutely! >> And some crowd chats. You guys did an amazing IOT crowd chat. I'll share that out to the hashtag. >> That was really fun. >> Very collaborative you guys are a lot of experts and Cisco's got a lot of experts in hiding behind the curtain there you're bringing them out in public here. >> That's right. >> Congratulations. >> Thank you very much. >> We're here live with special inaugural coverage of DevNet Create, Cisco's new event. Cloud native, open source, all about the community. Like The Cube we care about that and we'll bring you more live coverage after this short break. >> Hi I'm April Mitchell and I'm the Senior director of Strategy and Planning for Cisco.

Published Date : May 24 2017

SUMMARY :

Brought to you by Cisco. and now your foray into DevNet Create and coming from more the web and startup world, Okay so I have to ask you what was your story, at Cisco live we had our first DevNet developer Yes absolutely and so that was my first day And so I taught the course and it just like the block now come on kindergartners come on out. so they can learn I mean it's not like they're and so that is kind of going back to and gear all around the place so it's important. for the melting pot of... and so I think that's what DevNet Create and there's experimentation sometimes and I think that is the ethos. It is and that is particularly our ethos The vibe your feeling? the birds of a feather and there's a lot like to ask you the question just get your reaction to and it's like that is not the case right? and it brought up a conversation around So the network engineer's now on of the infrastructure and you kind about the role that the network's going to play and how to do things more in real time that starts to speak to what can be done But also the role the network's and they really they know what events are Okay so final question for you so that the talks have been fabulous, but I got to ask you know within Cisco So I think we know with starting DevNet Create John: So see what grows out of it. of keeping that we want to keep Rick and Suzie and the teams. I'll share that out to the hashtag. in hiding behind the curtain there and we'll bring you more live coverage Hi I'm April Mitchell and I'm the Senior director

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Amanda Richardson - Accel Partners Symposium 2013 - theCUBE


 

>> Wait. Okay, We're back. Live here at Stanford University Alumni Center. What a great day. Stanford loved this place. A lot of brilliant minds here. And this is the Stanford Excel Seventeenth annual symposium called Excel Enterprise. That's the hashtag falls on Twitter here with Jeff Kelly. Silicon angles. Exclusive coverage is too cute. Our flagship program about the events extract the signal from the noise. And our next guest is Amanda Richardson, the head of product. That president. Welcome to the Cube. >> Thank you. Awesome. >> So really amazing event. I'LL see a lot of big minds here, and we're also live in San Francisco at the age of us somewhere all the developers air geeking out with Amazon and all the tools you the head of product President, tell us what is President. Tell us what you're doing here. >> So, President, a collaborative presentations will. So we look forward, Teo, helping our users create idea, share ideas and really have a platform for uh, putting. Their message is out there and better sharing with the audience is So we're here because we love excel. I'm here because I'm a GSP alum and any reason to get back to the farm is a good one, and we just think it's a great place to meet people piers and share ideas and hopefully learn from each other's mistakes. >> So what? You're the new business school president? >> So I got you a job before the new business school. It's pretty awesome, but I kind of want to go back. I was joking with my husband this morning. I think it may be time for a phD. >> Yeah, Sanford's Grace, but as the head of product, you can. You still get the geek out? >> Yeah, >> And look at also the market side. You gotta look into engineering also product. So in this whole enterprise two point Oh, thank you just never happened. It's still happening. It's like going and going. But now with cloud with mobile, it's all happening right? So I got that cloud mobile social thing going on. We've been covering. So knowing it's looking angle. What are you seeing now as the market drivers for those two forces cloud and mobile and social is all that coming together? >> Um, it is all coming together, and I think you know, we call it like the consumerism ation of enterprise. Right. So, um people have one phone, one device, one presence. I think five years ago you probably tried to keep your world separated between your enterprise, professional life and your personal life, and now it really all comes together. So you've gotta solve the problems for the enterprise users in the same way you solve problems for consumers, right? What are their big needs? What are their pain points? Where do they find value, focus on those areas and make it easy to use on DH? I think that's what's finally accelerating on bringing really cool, sexy problems to the enterprise users. You just bring a consumer approach. One >> of the biggest barriers that you see in that adopts House of consumer ization of consideration of the enterprise has been talked about for many, many years and finally was seeing a ray of hope. >> Yeah, wave and making the lives the end of the tunnel >> sunrise a face. So it's there, it's there. So one of the key drivers that are helping this go faster now versus years before Oh yes, next two years next year. >> Um so I think I think mobile is actually a great point, so you can't keep pieces like Evernote, Dropbox President out of your users hands. I mean, I remember being in meetings with manager meetings five, seven years ago, talking about how we're gonna ban Facebook, and that just seems quaint now because it's all in your phone and you can't tell people not to bring their phones to work. So I think Mobil's had a huge impact and getting more of these products and tools into the hands of the consumers and out of really this kind of big brother control type situation, Thie Other thing I think that's happening is just worlds are blending together and the availability of of tools on the Internet. It sounds silly to say, but, you know, you can remember five, ten years ago, you couldn't access your perhaps it's near p program. Or perhaps this even productivity tools from home. There was a time when we all had to remote in and yeah, I mean, I'm dating myself and showing why I color my hair. But it really is. You know, the world is changing, and I think, thank goodness for the Internet, thanking us for the Web and thank goodness for >> Mo. It's interesting you mention the dating yourselves first. You look fabulous, you know, you know world. I mean, I'm older, I know how old I am. And I just had the twenty seven year old kid on drop box. So you know, that's young. But, you know, it's a lot of senior folks now. This enterprise market is shifting from consumer. You seeing some of the leaders are those experienced managers because they've lived through the right client server that lived through the that first wave. So is that just because we're more, there's more people that know that market more amusing? You're seeing a lot more cos they're not not the twenty something. It's over thirty five over forty. >> Yeah, eso no comment on age. But Thea, I think what excites me about the space I can just talk about myself is you know, I have a consumer background. So it was super fun to be in consumer five ten years ago when you know Internet was taking off. He finally have a platform on which you have millions of users to test and learn and grow. And now that you can apply that to enterprise, I mean, I think it's new challenges but similar challenges. And I really think one of the more interesting things is that it's actually solving really compelling problems. One of the you know, um, I think there are a lot of opportunities out there around photo sharing and, um, Geo location and, you know, putting together your social graph. But you know, where I find passion and energy is actually providing value and solving problems and really being a key part of someone's someone's life, That's what gets me here. Hope that keeps others here. >> So let's talk about you're solving really interesting problem. What is the mean? What is your wife? What is president about? Why are you doing what you're doing? Is it simply, you know, we've talked. We hear a lot about the concerns around power point and right death by the PowerPoint slide and that kind of thing is that really, uh, the issue you've set out to overcome our tell us a little about what you do and why you do it. >> So, um, we certainly get compared to power point a lot, but where we, uh problem we really like to solve on on a more grand scale is that we believe ideas are best shared and best collaborated about. So if you think of ideas like jeans, they can come together. They can be built on each other. A great example of president uses. There is an organization in Syria rebel organization that used President to really be the platform to explain their ideas and what the issues really were in a quick, meaningful, impactful way. I think having a platform by which you can share ideas and better understand each other can apply Teo making the world a better place but can also apply Teo helping scientists share their information around the globe, building on ideas and I know even within president, we use the tool. Teo better communicate product road maps to engineering so that we can better align. I think it's all about communication. Helping ideas grow faster and helping the world to be a more understanding place. I mean, it's a little peace, love and happiness, but it it is why we get out of bed every morning. We really think because he's a great tool for people to be the platform for them to share their ideas. And >> so I'm actually president User. I've started using recently. Actually, I downloaded. You can see here about the kind of downloaded the desktop version, and I were working on the plane that was coming out here from Boston. But, you know, it's certainly a very interesting platform. It's very different from Power. Point certainly creates much, much more compelling type of way to present information. Uh, what are some of the design principles that's had a product? What are some of the things that you really kind of court your philosophy in terms of design, find it and and implementing our should say, creating the kind of user interface and the way people interact with information? >> Yes. So I'm really proud of President of the co founders have really doubled down, if you will, on our design effort. So we have a full time user research staff. We have a full time data research that we have a full time design staff, all three different roles, all three big teams. I'm really focused on understanding our users. So we saw for key user problems in terms of design principles, specifically that we focus on, we like to, uh, help users understand structure of their ideas. So one of the challenges of President. For those who come from a power point model is everything should be linear. And one of our principles is that not all ideas are linear. There may be areas where we consume into different pieces. So helping to communicate that that is particularly important for us and how to provide simple structure. Um, I think the other ideas, uh, helping to make it beautiful. We believe that words are better. What are? Excuse me? Pictures are better. Way to communicate in words. Um, you know, death by bullet point >> thing is a common affliction, >> eh? So how can you, uh, say something with a picture that would have taken a hundred words? And that's what we try to do. >> So you know what? Your problem is? Both kind of software service, but also down with stop version. Right? Mentioned. But you know what? The software service Mom, you're able, I assume, to collect data on the way people are using your product, right. How does kind of that type of information do you incorporate that into the design process and making changes to the product come to talk about how you used data analysis really >> product. Yeah. So, you know, I believe the role of product managers to understand the user intimately have a point of view on a strategy, but then early validate through data. So not to Pripyat. We do have data about your desktop PC, which is what >> I covered. Big data for what? You have no problem with that. >> So we focus a lot on one or user stew. Do what makes them successful way try toe. Have measurable outcomes for all of our initiatives, whether its user behavior or defining what a good presidents are really helping users to solve their problems. We use data tio, on the small level, optimized and on a big level really define an objective and a goal. So how can we really push things through the funnel to get to the user to their success point, which we measure is giving a presentation. >> So both find ten of tactical issues, but also a kind of inform your larger >> are big company KP eyes. They're all based on data. >> Okay, thanks for coming on The tears. We gotta break that. Their next guest coming in lining up all of the crowd's breaking up the Silicon Angles Exclusive coverage of Stanford Excel seventeen Annual symposium. Hashtag Excel Enterprise Where it sells Doing a lot of great enterprises is Cuba's looking angles. Coverage of Stanford Excel Symposium right back with our next guest after this short break.

Published Date : May 1 2013

SUMMARY :

And our next guest is Amanda Richardson, the head of product. at the age of us somewhere all the developers air geeking out with Amazon and all the tools you the head of product So we look forward, Teo, So I got you a job before the new business school. Yeah, Sanford's Grace, but as the head of product, you can. What are you seeing now as the market drivers for those two forces cloud and mobile and I think five years ago you probably tried to keep your world separated between your enterprise, of the biggest barriers that you see in that adopts House of consumer ization of consideration of the enterprise has So one of the key drivers that are helping It sounds silly to say, but, you know, you can remember five, ten years ago, you couldn't access your perhaps So you know, that's young. I think what excites me about the space I can just talk about myself is you know, you know, we've talked. I think having a platform by which you can What are some of the things that you really kind of court your philosophy So one of the challenges of President. So how can you, uh, say something with a picture that would have taken a hundred the design process and making changes to the product come to talk about how you used data analysis So not to Pripyat. You have no problem with that. So we focus a lot on one or user stew. are big company KP eyes. Coverage of Stanford Excel Symposium right back with our next guest after this short break.

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Chris Wright, Red Hat | Red Hat Summit 2022


 

(bright upbeat music) >> We're back at the Red Hat Summit at the Seaport in Boston, theCUBE's coverage. This is day two. Dave Vellante and Paul Gillin. Chris Wright is here, the chief technology officer at Red Hat. Chris, welcome back to theCUBE. Good to see you. >> Yeah, likewise. Thanks for having me. >> You're very welcome. So, you were saying today in your keynote. We got a lot of ground to cover here, Chris. You were saying that, you know, software, Andreessen's software is eating the world. Software ate the world, is what you said. And now we have to think about AI. AI is eating the world. What does that mean? What's the implication for customers and developers? >> Well, a lot of implications. I mean, to start with, just acknowledging that software isn't this future dream. It is the reality of how businesses run today. It's an important part of understanding what you need to invest in to make yourself successful, essentially, as a software company, where all companies are building technology to differentiate themselves. Take that, all that discipline, everything we've learned in that context, bring in AI. So, we have a whole new set of skills to learn, tools to create and discipline processes to build around delivering data-driven value into the company, just the way we've built software value into companies. >> I'm going to cut right to the chase because I would say data is eating software. Data and AI, to me, are like, you know, kissing cousins. So here's what I want to ask you as a technologist. So we have the application development stack, if you will. And it's separate from the data and analytics stack. All we talk about is injecting AI into applications, making them data-driven. You just used that term. But they're totally two totally separate stacks, organizationally and technically. Are those worlds coming together? Do they have to come together in order for the AI vision to be real? >> Absolutely, so, totally agree with you on the data piece. It's inextricably linked to AI and analytics and all of the, kind of, machine learning that goes on in creating intelligence for applications. The application connection to a machine learning model is fundamental. So, you got to think about not just the software developer or the data scientist, but also there's a line of business in there that's saying, "Here's the business outcomes I'm looking for." It's that trifecta that has to come together to make advancements and really make change in the business. So, you know, some of the folks we had on stage today were talking about exactly that. Which is, how do you bring together those three different roles? And there's technology that can help bridge gaps. So, we look at what we call intelligent applications. Embed intelligence into the application. That means you surface a machine learning model with APIs to make it accessible into applications, so that developers can query a machine learning model. You need to do that with some discipline and rigor around, you know, what does it mean to develop this thing and life cycle it and integrate it into this bigger picture. >> So the technology is capable of coming together. You know, Amanda Purnell is coming on next. >> Oh, great. >> 'Cause she was talking about, you know, getting, you know, insights in the hands of nurses and they're not coders. >> That's right. >> But they need data. But I feel like it's, well, I feel very strongly that it's an organizational challenge, more so. I think you're confirming. It's not really a technical challenge. I can insert a column into the application development stack and bring TensorFlow in or AI or data, whatever it is. It's not a technical issue. Is that fair? >> Well, there are some technical challenges. So, for example, data scientists. Kind of a scarce kind of skillset within any business. So, how do you scale data scientists into the developer population? Which will be a large population within an organization. So, there's tools that we can use to bring those worlds together. So, you know, it's not just TensorFlow but it's the entire workflow and platform of how you share the data, the data training models and then just deploying models into a runtime production environment. That looks similar to software development processes but it's slightly different. So, that's where a common platform can help bridge the gaps between that developer world and the data science world. >> Where is Red Hat's position in this evolving AI stack? I mean, you're not into developing tool sets like TensorFlow, right? >> Yeah, that's right. If you think about a lot of what we do, it's aggregate content together, bring a distribution of tools, giving flexibility to the user. Whether that's a developer, a system administrator, or a data scientist. So our role here is, one, make sure we work with our hardware partners to create accelerated environments for AI. So, that's sort of an enablement thing. The other is bring together those disparate tools into a workflow and give a platform that enables data scientists to choose which, is it PyTorch, is it TensorFlow? What's the best tool for you? And assemble that tool into your workflow and then proceed training, doing inference, and, you know, tuning and lather, rinse, repeat. >> So, to make your platform then, as receptive as possible, right? You're not trying to pick winners in what languages to work with or what frameworks? >> Yeah, that's right. I mean, picking winners is difficult. The world changes so rapidly. So we make big bets on key areas and certainly TensorFlow would be a great example. A lot of community attraction there. But our goal isn't to say that's the one tool that everybody should use. It's just one of the many tools in your toolbox. >> There are risks of not pursuing this, from an organization's perspective. A customer, they kind of get complacent and, you know, they could get disrupted, but there's also an industry risk. If the industry can't deliver this capability, what are the implications if the industry doesn't step up? I believe the industry will, just 'cause it always does. But what about customer complacency? We certainly saw that a lot with digital transformation and COVID sort of forced us to march to digital. What should we be thinking about of the implications of not leaning in? >> Well, I think that the disruption piece is key because there's always that spectrum of businesses. Some are more leaning in, invested in the future. Some are more laggards and kind of wait and see. Those leaning in tend to be separating themselves, wheat from the chaff. So, that's an important way to look at it. Also, if you think about it, many data science experiments fail within businesses. I think part of that is not having the rigor and discipline around connecting, not just the tools and data scientists together, but also looking at what business outcomes are you trying to drive? If you don't bring those things together then it sort of can be too academic and the business doesn't see the value. And so there's also the question of transparency. How do you understand why is a model predicting you should take a certain action or do a certain thing? As an industry, I think we need to focus on bringing tools together, bringing data together, and building better transparency into how models work. >> There's also a lot of activity around governance right now, AI governance. Particularly removing bias from ML models. Is that something that you are guiding your customers on? Or, how important do you feel this is at this point of AI's development? >> It's really important. I mean, the challenge is finding it and understanding, you know, we bring data that maybe already carrying a bias into a training process and building a model around that. How do you understand what the bias is in that model? There's a lot of open questions there and academic research to try to understand how you can ferret out, you know, essentially biased data and make it less biased or unbiased. Our role is really just bringing the toolset together so that you have the ability to do that as a business. So, we're not necessarily building the next machine learning algorithm or models or ways of building transparency into models, as much as building the platform and bringing the tools together that can give you that for your own organization. >> So, it brings up the question of architectures. I've been sort of a casual or even active observer of data architectures over the last, whatever, 15 years. They've been really centralized. Our data teams are highly specialized. You mentioned data scientists, but there's data engineers and there's data analysts and very hyper specialized roles that don't really scale that well. So there seems to be a move, talk about edge. We're going to talk about edge. The ultimate edge, which is space, very cool. But data is distributed by its very nature. We have this tendency to try to force it into this, you know, monolithic system. And I know that's a pejorative, but for good reason. So I feel like there's this push in organizations to enable scale, to decentralize data architectures. Okay, great. And put data in the hands of those business owners that you talked about earlier. The domain experts that have business context. Two things, two problems that brings up, is you need infrastructure that's self-service, in that instance. And you need, to your point, automated and computational governance. Those are real challenges. What do you see in terms of the trends to decentralize data architectures? Is it even feasible that everybody wants a single version of the truth, centralized data team, right? And they seem to be at odds. >> Yeah, well I think we're coming from a history informed by centralization. That's what we understand. That's what we kind of gravitate towards, but the reality, as you put it, the world's just distributed. So, what we can do is look at federation. So, it's not necessarily centralization but create connections between data sources which requires some policy and governance. Like, who gets access to what? And also think about those domain experts maybe being the primary source of surfacing a model that you don't necessarily have to know how it was trained or what the internals are. You're using it more to query it as a, you know, the domain expert produces this model, you're in a different part of the organization just leveraging some work that somebody else has done. Which is how we build software, reusable components in software. So, you know, I think building that mindset into data and the whole process of creating value from data is going to be a really critical part of how we roll forward. >> So, there are two things in your keynote. One, that I was kind of in awe of. You wanted to be an astronaut when you were a kid. You know, I mean, I watched the moon landing and I was like, "I'm never going up into space." So, I'm in awe of that. >> Oh, I got the space helmet picture and all that. >> That's awesome, really, you know, hat's off to you. The other one really pissed me off, which was that you're a better skier 'cause you got some device in your boot. >> Oh, it's amazing. >> And the reason it angered me is 'cause I feel like it's the mathematicians taking over baseball, you know. Now, you're saying, you're a better skier because of that. But those are two great edge examples and there's a billion of them, right? So, talk about your edge strategy. Kind of, your passion there, how you see that all evolving. >> Well, first of all, we see the edge as a fundamental part of the future of computing. So in that centralization, decentralization pendulum swing, we're definitely on the path towards distributed computing and that is edge and that's because of data. And also because of the compute capabilities that we have in hardware. Hardware gets more capable, lower power, can bring certain types of accelerators into the mix. And you really create this world where what's happening in a virtual context and what's happening in a physical context can come together through this distributed computing system. Our view is, that's hybrid. That's what we've been working on for years. Just the difference was maybe, originally it was focused on data center, cloud, multi-cloud and now we're just extending that view out to the edge and you need the same kind of consistency for development, for operations, in the edge that you do in that hybrid world. So that's really where we're placing our focus and then it gets into all the different use cases. And you know, really, that's the fun part. >> I'd like to shift gears a little bit 'cause another remarkable statistic you cited during your keynote was, it was a Forrester study that said 99% of all applications now have open source in them. What are the implications of that for those who are building applications? In terms of license compliance and more importantly, I think, confidence in the code that they're borrowing from open source projects. >> Well, I think, first and foremost, it says open source has won. We see that that was audited code bases which means there's mission critical code bases. We see that it's pervasive, it's absolutely everywhere. And that means developers are pulling dependencies into their applications based on all of the genius that's happening in open source communities. Which I think we should celebrate. Right after we're finished celebrating we got to look at what are the implications, right? And that shows up as, are there security vulnerabilities that become ubiquitous because we're using similar dependencies? What is your process for vetting code that you bring into your organization and push into production? You know that process for the code you author, what about your dependencies? And I think that's an important part of understanding and certainly there are some license implications. What are you required to do when you use that code? You've been given that code on a license from the open source community, are you compliant with that license? Some of those are reasonably well understood. Some of those are, you know, newer to the enterprise. So I think we have to look at this holistically and really help enterprises build safe application code that goes into production and runs their business. >> We saw Intel up in the keynotes today. We heard from Nvidia, both companies are coming on. We know you've done a lot of work with ARM over the years. I think Graviton was one of the announcements this week. So, love to see that. I want to run something by you as a technologist. The premise is, you know, we used to live in this CPU centric world. We marched to the cadence of Moore's Law and now we're seeing the combinatorial factors of CPU, GPU, NPU, accelerators and other supporting components. With IO and controllers and NICs all adding up. It seems like we're shifting from a processor centric world to a connect centric world on the hardware side. That first of all, do you buy that premise? And does hardware matter anymore with all the cloud? >> Hardware totally matters. I mean the cloud tried to convince us that hardware doesn't matter and it actually failed. And the reason I say that is because if you go to a cloud, you'll find 100s of different instance types that are all reflections of different types of assemblies of hardware. Faster IO, better storage, certain sizes of memory. All of that is a reflection of, applications need certain types of environments for acceleration, for performance, to do their job. Now I do think there's an element of, we're decomposing compute into all of these different sort of accelerators and the only way to bring that back together is connectivity through the network. But there's also SOCs when you get to the edge where you can integrate the entire system onto a pretty small device. I think the important part here is, we're leveraging hardware to do interesting work on behalf of applications that makes hardware exciting. And as an operating system geek, I couldn't be more thrilled, because that's what we do. We enable hardware, we get down into the bits and bytes and poke registers and bring things to life. There's a lot happening in the hardware world and applications can't always follow it directly. They need that level of indirection through a software abstraction and that's really what we're bringing to life here. >> We've seen now hardware specific AI, you know, AI chips and AI SOCs emerge. How do you make decisions about what you're going to support or do you try to support all of them? >> Well, we definitely have a breadth view of support and we're also just driven by customer demand. Where our customers are interested we work closely with our partners. We understand what their roadmaps are. We plan together ahead of time and we know where they're making investments and we work with our customers. What are the best chips that support their business needs and we focus there first but it ends up being a pretty broad list of hardware that we support. >> I could pick your brain for an hour. We didn't even get into super cloud, Chris. But, thanks so much for coming on theCUBE. It's great to have you. >> Absolutely, thanks for having me. >> All right. Thank you for watching. Keep it right there. Paul Gillin, Dave Vellante, theCUBE's live coverage of Red Hat Summit 2022 from Boston. We'll be right back. (mellow music)

Published Date : May 11 2022

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We're back at the Red Hat Summit Thanks for having me. Software ate the world, is what you said. what you need to invest in And it's separate from the So, you know, some of the So the technology is 'Cause she was talking about, you know, I can insert a column into the and the data science world. and give a platform that say that's the one tool of the implications of not leaning in? and the business doesn't see the value. Is that something that you and understanding, you know, that you talked about earlier. but the reality, as you put it, when you were a kid. Oh, I got the space you know, hat's off to you. And the reason it angered in the edge that you do What are the implications of that for the code you author, The premise is, you know, and the only way to specific AI, you know, What are the best chips that It's great to have you. Thank you for watching.

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Jaspreet Singh and Stephen Manley | CUBEconversation


 

>>Well, hi everybody, John Walls here on the cube. And thank you for joining us here for this cube conversation today. And we're talking about data. Of course, it's a blessing and the respect that it's become such a valuable asset. So many companies around the world, it's also a curse, obviously, because it is certainly can be vulnerable. It is under attack and Druva is all about protecting your data and preventing those attacks. And with us to talk about that a little bit more in depth as Jaspreet Singh, who is the founder and CEO at Druva and Steven Manley, who was the company's CTO. Gentlemen, thanks for being with us here on the queue. Good to see you. >>Thank you. Thank you, John. >>So Jaspreet, let me just begin with you. Let's, let's talk about the larger picture of data these days. And, and we read, it seems as though every day about some kind of invasion, you know, where some ransomware attack it's become all too commonplace. So if you wouldn't maybe just set the stage a little bit for the state of ransomware here in 2021. >>That's right. John, I think Lansing has now a new national security threat and at the scene, uh, all around us, this, uh, almost every single day, we hear about businesses getting hit with a, a new ransomware attack, uh, ransomware 1.0 was more a malware situation impacting our data. And as you know, the pandemic transformed the entire data landscape, like the application, the terror, the entire supply chain delivery model as to be more online, more connected, which, you know, for this mortar stores, this whole approach towards a malware coming in, we're also seeing ransomware 2.0, it is all about like insider techs or, or, or in general security misconfiguration, which could lead to data being exfiltrated or traded off in the market. So in general, as data is far more connected, far more expected to be online security techs from either malware or human oriented security issues are becoming more and more dominant threat to, to our, our entire data landscape. Right? >>Yeah. So, so Steven, if you would, I'd like you to just to follow up on this, this, uh, uh, will the landscape to take one of Jaspreet's terms here about what you're seeing in terms of, of kind of these evolving threats now, um, used to be probably, I don't know, five, six years ago, it was a very different, uh, set of problems and challenges and companies maybe weren't as laser focused as they are now. Um, maybe take us through that, that process, what has happened with regard to the client base that you see and you're working with in terms of their recognition and other steps that they need to take going forward as they modernize their operations? >>Yeah. You know, I th I think there's, there's two things we see from, uh, from sort of a technical perspective. The first one is in just pre-call that ransomware 1.0, ransomware 1.0, uh, is mainstream at this point, you know, so, so you, you can go out there and you don't have to be an expert hacker there's ransomware as a service. You know, your average, your average teenager can basically download a ransomware attack kit, uh, you know, get, get a pretty lightweight cloud account and attack school districts, hospitals, municipal organizations, whatever it is, you know, with what we would consider the traditional ransomware and, and that's become ubiquitous. And that's why we see all these reports of, there are multiple ransomware attacks every minute, you know, in the United States and around the world. So, so that's, that's, that's one part which is you're going to get hit. >>Now you'll probably get heading in with the more traditional ransomware, but, you know, like any industry, the ransomware people have evolved. And so it's as just breed said, they are constantly innovating. And so what we're seeing now from, uh, from sort of a marketplace standpoint is, you know, getting smarter about the ransomware attack. So, so laying low, longer, uh, you know, sort of corrupting or attacking data a little bit more slowly. So it's harder to detect specifically attacking backup infrastructure so that you won't be able to recover exfiltrating data. So that, so that now you can have sort of two types of threats, one that your data is encrypted, and the other is if you don't pay us, we're just going to post it on the internet. So, so you've got stage one, which is ubiquitous, and you've got to protect yourself against that because anyone can be attacked at any time. And then you've got stage two where it's getting smarter and that's where organizations then have to step up their game and say, I've got to keep my backup safer. Uh, I've got to be able to detect things a little bit more easily, and I need to start really understanding my data footprint. So I understand what can be exfiltrated and what that's going to mean to me as a business. >>So, Jess, um, to that point, that Steven was just talking about how the organizations need to get smarter in terms of your communications that you're having with the folks in the C-suite, um, is that point, is that you, if they readily identified today, I mean, are, do they get it, um, are the, is the communication going out to their stakeholders, are the business priorities being aligned appropriately? I mean, what, what are organizations and specifically on that executive level, what are they doing right now? Um, in terms of, of preparation in terms of protections that, that, uh, again, are so necessary, I would think. >>Yeah, absolutely. So I think we do see customers truly making strides to solving the problem. There's not a one facet that, you know, one solution fits all problem either, right? So there's, there's, there's, there's a whole productive nature of preventing ransomware detection and response. There's a readiness aspect of it, but what happens when you do get here now that recovery element to it, how do I recover in time in shape from a attack like this, the customers are evolving. They're understanding at the same time, they actually deploying appropriate technologies to, to put all the three aspects of solving the solution. What does Stickney like any of the security challenge? This is, uh, you know, there's not a one application solve all problems. Typically the OLAP and controls built by a multiple group and multiple parties to make sure you're ready to response towards a tech like this. >>And just to jump in, because one of the things I find fascinating as we go through this, the customer conversations I have, I've I've been doing, you know, sort of data protection for a long time. We won't get into that, but, but most of my time I'd spent talking to, you know, VPs of it. Maybe I'd see a CIO. It's fascinating. Now we will have conversations with boards of directors because it becomes such a big issue. And the focus is, is, is so different, right? Because they understand that this isn't just like a usual backup and recovery, or even the traditional disaster recovery that you might do from a natural disaster or some sort of hardware outage. They're seeing that there are so many stages now to an orchestrator recovery. These customers we work with where it's, it's, it's not just about, I need a little bit to technology. They're really looking for how do I operationalize all of this? You know, because once you're up at the board of directors, this is no longer a which product is better than X, Y, or Z. It's a discussion about who can really insulate me from the risk, because these, these can be business sending events. If you're not careful, >>Right? I mean, you're ready. This is a great point. And actually, Steven, I hadn't really thought about these fiduciary responsibilities that boards have. And obviously we think about operations. We think about PNL, right? We think about all, but I hadn't really thought about how also data protection. And I want to talk about data resiliency, how those come into play, as well as those board decisions are made. So let's talk about resiliency. I want you guys to explain this concept to me. Um, so the, you know, what, what's the distinction between protection and resiliency because to me, they're, they're maybe not exactly synonymous, but they're kind of cousins in some respects. So a Jaspreet, if you will talk about resiliency and how you define that. >>Sure. So I just see what I mentioned, right? The prediction was more about how do I actually save guard my data to actually, you know, recover from an incident right there, didn't say residency is all about being ready to respond in time, right? The forward-leaning pusher of making sure, you know, am I ready to not just recover from a very, uh, you know, age, old problem of application failure or, or human errors, but also a cyber attack or a, you know, a true age incident or a cyber recovery or security incident, which I'm prepared to respond in a appropriate SLA across the board. Right. Uh, and resiliency also goes beyond, you know, just the nature of data itself, right? You're, you're talking about applications, environments ecosystem to truly understand that the enterprise operation needs it. Data needs to be holistic. We talked through how do I get my business online, faster. Right. And that's the two nature of differentiation between, uh, protection going towards resiliency. >>And then as obviously driving a lot of your product development. Right. And, and, and I know you've got the data resilience, resiliency, cloud, um, service that you're offering now. So Steven blitz blitz, let's dive into that a little bit. Um, what was the Genesis of that offering and, and what do you see as its primary advantages to your clients? >>Yeah, so, so I think, I think there's, there's really those, those tier two key words there it's resiliency and it's cloud. So just brief, kind of walked about how your resiliency is that step forward. It's that shift left, whatever term you want to use. To me, the best part about the cloud is, and like I said, I've been doing this for a long time and I've yet to meet a customer. Who's come to me and said, I really wish I could spend more money and more time on my data protection infrastructure. I love sticking together, multiple separate products. It's just a great use of my time. Right? Nobody says that what they really say is, could you just solve this problem for me? This is, this is hard capacity planning and patching and upgrades and tying together all the different components from up to seven different vendors. >>This is hard work. And I just need this to work. I need this to work seamlessly. And so we, we, we looked at that cloud part and we said, well, when you think of cloud, you think of something that's flexible. You think of something that's on demand. You think of something that does the job for you. And so, you know, when we talk about this data resiliency cloud, it's about, you know, moving onto your front foot, getting aggressive, being ready for what's coming, but having, you know, frankly, Druva do it for you as opposed to saying here's some technology, good luck. You know, Mr. And Mrs. Customer, you know, we've got this solved for you, it's our job to take care of it. >>And to add to it, you know, this entire resiliency question cannot be solved to a simple, a software is approach is a fundamental belief because the same network, the same principles of operation, the same people involved, you know, what, what those are involved around the primary application that the resiliency aspect has to be air gap appropriately, not just at the data level, but ID and operations limit as well. Right? So a notion of a cloud, almost a social distancing for your data, right? And you're in your ego to the enterprise that, Hey, if anything happens to my primary network application stack data, my second Bree cloud, my redundancy cloud is ready to respond inappropriate, define SNDs to recover my Buddhist business holistically as a combination of integrating with SecOps as a combination of truly integrating disaster recovery elements with cyber recovery elements, truly understanding application recovery from a backup and recovery point of view. So holistically understanding the notion of resiliency and simplifying it to the elements of public cloud. Yes, sir. >>How do you bend that for your clients? Because as you both pointed out, they have different needs, right? And they have, they have different obviously different that they're involved in different sectors of different operations with different priorities and all that. How is the data resiliency cloud, uh, providing them with the kind of flexibility and aid, the kind of adaptability that you need in order to conform it for what you need and not necessarily, you know, what someone else in another sector is, is all about. >>So, so for me, there's a couple of things that, that is great about, about being the data resiliency cloud. One is that we've got well over 3,500 customers, which means that no matter what segment you're looking in, you're not going to be alone, right? If you're, if you're healthcare, if you're finance, if you're a manufacturing, Druva, Druva understands, you know, what you, and many of, of your similar sort of companies look like, which enables us to work in a lot of ways and enables us to understand what trends are happening across your industry, whether it's, you know, ransomware attacks that are coming across, you know, say manufacturing space and how those look or what data growth looks like, or what type of applications are important in those industries. So it's, it's really useful for us to be able to say, we understand these different verticals because we've got such a broad customer base. >>I think the second thing that comes in then is every customer. I meet the number one question they asked me, and Amanda might not be the first one, but it's the one they want to ask. It's always, how am I doing compared to everybody else? And so it's really useful to, to be able to sit down and say, look in your industry. This is what we see as the standards right now. So this is where you fall. You're sort of maybe a stage two, everybody else's at stage three will help you move forward. You, our industry as a whole is actually ahead of many of the other industries, but this is what's coming next for it for others. And so it's really useful for those customers to understand where they sit in respect to, to sort of the broader marketplace. And so that's one of the values I think we bring is that we do have such a broad understanding of our customers because we are a service as opposed to just selling software. >>Yeah. And those customers too, um, as you've talked about, they're looking maybe at their, their, their competitive landscape and trying to decide, okay, are we keeping up with the Joneses, so to speak? Um, but all of you, all of us, we're all trying to, we're trying to keep up with the bad guys. And so in terms of that going forward, what does that challenge for you at Druva in terms of being anticipatory in terms of trying to recognize, uh, their trends and their movements and, and therefore we're thinking so that you can be that, that great, uh, protective mechanism, you can be that prophylactic measure that stands between a company and something bad from happening. >>So I I'll start. And then, uh, it's funny cause, uh, you know, just breed and I had just this morning, we were actually talking about some of the future of ransomware protection and one of the things that we are using a lot in driven, and I get every company says they're doing it is the use of AIML, especially in detecting, uh, sort of unusual trends. Um, but, but you know, but I think we're different than most because the AIML we use is again, across, you know, two and a half billion backups every year, right? Because we, we get, we get visibility across everybody. So it's not just isolated, but we're looking at things like, you know, unusual access patterns in the data and usual access patterns based on administrators, because like Jaspreet said, said at the beginning, one of the things we see the ransomware attackers doing is they're trying to get entire control of your environment because if I control your environment, if I control your phone system, your email, I can get control of your backup application and delete everything. >>So we're even doing things to sort of prevent, oh, you know, we were getting unusual administrative access patterns. Let's stop that. We're getting unusual recovery patterns. Maybe that's somebody trying to steal data out. Let's track that. So our use of AIML is across a much broader data set than anybody else. And it's looking at a lot more than just, you know, sort of data, data pattern changes took to a much broader set of things. And, and basically, again, it's, it's sort of a, a bi-weekly meeting we have where Jaspreet comes in with more ideas that basically for our, for, for our team to start to go, what else can we do? Because the landscape keeps changing. >>And on top of it, I think also if you think about data protection or even data storage was never designed from a security point of view, it was always designed from a point of view of recoverability of data tool. Application issues are basically not corruption, but security or the thinking help us also fundamentally understand how do we think about elements of zero trust all around the platform and how do you make sure to what Steven mentioned, if your IDP gets compromised, if you do have a bad actor, enter a data protection solution, make us, how do you still make sure levels of automatization immutability like multiple levels of control that it plays to make sure no bad actor take construct control and true recoverability resiliency is possible across a variety of scenarios and Trudy customer driven SLA. So both foundationally, uh, we've, we've truly built something which is now, uh, it's very deep in and focused on security. The same time as Steven mentioned to understanding of customer landscape really helps us understand bad actors thought more, better, and more faster than many of our, uh, in the industry competition. >>Well, the need is great. That's for sure. And gentlemen, I want to thank you for the time today to talk about, uh, what Druva is doing and wish you continued success down the road. Thanks to you both. >>Thank >>You. All right. We've been talking about data, keeping it safe, keeping your data safe. That's what Druva is all about. And I'm John Walls and you've been watching the cube.

Published Date : Nov 17 2021

SUMMARY :

And thank you for joining us here for this cube conversation today. Thank you, John. you know, where some ransomware attack it's become all too commonplace. as to be more online, more connected, which, you know, for this mortar stores, this whole approach towards to the client base that you see and you're working with in terms of their recognition And that's why we see all these reports of, there are multiple ransomware attacks every minute, you know, So it's harder to detect specifically attacking backup infrastructure so that you won't is the communication going out to their stakeholders, are the business priorities being aligned appropriately? This is, uh, you know, there's not a one application solve all problems. the customer conversations I have, I've I've been doing, you know, sort of data protection for a long Um, so the, you know, what, what's the distinction between protection and guard my data to actually, you know, recover from an incident right there, didn't say residency and, and what do you see as its primary advantages to your clients? It's that shift left, whatever term you want to use. And so, you know, when we talk about this data resiliency cloud, it's about, you know, moving onto And to add to it, you know, this entire resiliency question cannot be solved to a simple, to conform it for what you need and not necessarily, you know, what someone else in another sector Druva understands, you know, what you, and many of, of your similar sort of companies So this is where you fall. that great, uh, protective mechanism, you can be that prophylactic measure that stands between And then, uh, it's funny cause, uh, you know, So we're even doing things to sort of prevent, oh, you know, we were getting unusual administrative around the platform and how do you make sure to what Steven mentioned, if your IDP gets compromised, And gentlemen, I want to thank you for the time today to talk about, And I'm John Walls and you've been watching the cube.

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Chris Port & Mandy Dhaliwal, Boomi | Hyperautomation & The Future of Connectivity


 

>>Hello, welcome to the cubes coverage of Boomi's out of this world. I'm John for your host of the cube at two great guests here, Chris port, chief operating officer of Boomi and Mandy deli wall. Who's the chief marketing officer of Boomi, Chris Mandy. Great to see you. Thanks for coming on the cube. Appreciate it. >>Thank you for having us. >>This segment is really about the Boomi, uh, trend and customers, um, and the success you guys had obviously now on a new trajectory go to the next level. And you got a lot of trajectory and success. Chris, as the chief operating officer, we've talked many times about the customer base, uh, and growing poised perfectly for this next wave. Give us the update on the macro trends around your customer base and how Boomi's helping them and how you're, you're getting your growth. >>Absolutely. And John really look forward to seeing you soon later, yo, again, this is a great moment in time. We're now more than 18,000 customers, 800 partners globally. We've actually seen an acceleration of the business through the pandemic. Obviously people are trying to do more with less. So it's just an amazing time to see what our customers are doing. Obviously, an explosion of SAS applications. And when we started thinking about, you know, explosion of endpoints, explosion of data, and now you compound that with a labor sheet, which you know, I know if anyone's looking at movies hiring more than we've ever hired in our life. And obviously we're all seeing this in space. So now basically a high productivity, high time to value tool set like Boomi is an imperative. It's no longer a luxury. And we're seeing that accelerate where our customers you've heard Chris talking about 189,000 unique importance that we now connect to. That's the power of movie. You do that in minutes and that's happening every single day. So again, just extending our footprint, extending our customer, really taking advantage. We're seeing there are real tailwind for the business right now. So really excited. Are you excited to work with, >>You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout success is rogue usage, shadow it. When you have rogue users, that means there's some innovation happening and you guys have a lot of customers that are hiring because it's all new, it's all new innovation, Mandy. This is kind of like a marketing opportunity. It's like rogue is not a bad word here. There's new functionality. You guys are showing the market that you go with Boomi, you can get more value. And then new things just emerge. New positions, open up value is being created. It's kind of a sign of value. Not, not a negative. It's a positive. >>Yeah, absolutely. We give our customers innovate. They're looking to modernize, transform new business models, right? The world we live in today. And so there's really your choice. We abstract away that complexity. So our platform gives people the ability to go build quickly. And so that's really the thought leadership. >>You know, I love, I love Andy Jassy former CEO of AWS. Now the CEO of Amazon always said, uh, Chris, you know, you know, he's no compression algorithm for experience. And he always talked about Amazon being misunderstood. And then finally people go, oh my God, that's the flow. That's the formula of success. And then they're late to the game. A lot of similarities in the Boomi culture, uh, with his law under undifferentiated, heavy lifting, you guys take away and create net new opportunities. This is an operational opportunity for customers. What's your quick comment on that? >>I love the quote again, 26 billion minutes of working with our customers directly. That's a perfect way to put it. I mean, it's not, it's a mode. There's no substitute for that. Trying to bring that to bear every day. And again would just the imperative of being agile speed, time to value. I mean, Forrester did a study recently, you know, Boomi 65% faster in terms of building integration, manual coding, and more importantly, legacy middleware. And these are now just embarrass. They're not luxuries anymore. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, everything we do from a successful or which is now double more than double from a footprint, you know, over the last 12 to 18 months. And again, trying to build more and more people into that organization, but cumulating success, successes that part of our DNA. I mean, you know, the thousand plus people across the globe, it's what we think about every single day is how to make customers successful. And again, to your point, there's, there is no substitute for the experience of, >>You know, um, we've been covering Boomi for a long time, Mandy, you know that, and, and we kind of got the picture right away. And you mentioned Chris, some of those KPIs, those are real value points that you look to, but ultimately you guys are, have been successful. And I think one of the tell signs is customer customer value always have great customers. So customer success, this is a pass term SAS term. I I-PASS term is part of the, of the cloud. You have to have customer sets built in from the beginning. You guys always had that as part of your culture, customer success, organizations and operations. What's the update, Chris with customer it's customer success. >>Yeah. Again, I mean, you know, more than doubling the team over the last 18 months in building this even more into the DNA of Boomi overall, we've completely overhauled what we think is a world-class onboarding experience for both our new customers, as well as our existing customers. John, you brought it up, you know, call it road, call it whatever. I mean, we're existing customers every day when you give them the best onboarding experience too, so that they can accelerate their journey, which kind of gets into the Boomi person, our whole community, which when we were together last time, face to face, you wouldn't be seen. We weren't just two years ago, we're now over a hundred thousand members and part of our community growing every single day, incredibly excited about that because that brings the knowledge base to all of their experience. And again, it really brings what customers really want to interact in a digital way and the Boomi versus so, so much significantly the number of knowledge base articles, the number of marketplace type vehicles that our cohorts construct talking to each other about what they're doing is so much more than comms. >>We didn't do this year, but again, you know, the Boomi versus so vibrant now it's kind of a force multiplier for more importantly, how our customers are learning from each other. Yeah. And just to tag onto that, John, over 38% of our customers are publicly. There's a movement here, industry, average of averages are high. So the platform really sells itself and customers nowadays, we're very grateful for that. >>I think you guys are a great example of product market fit and go to market fit. As people look at these metrics, you gotta nail customer success, which from day one, you gotta have the usage metrics. You've gotta have the integration. Now you've got hyper automation. And as you start getting the ecosystem, Mandy, you've got a branding opportunity here. You got, you have, uh, ecosystem, which is another tale sign of success. When you start having that word of mouth. I remember when shadow, it was kind of like poo-pooed, but that was the road behaviors became the cloud. You starting to see you guys see this ecosystem, you've kind of crossed the chasm, create opportunity for your brand. What's your reaction. >>Yeah, absolutely. And we haven't done any brand work yet. Right? That's common. So, you know, we're just getting started. >>Okay. So I have to ask what this viral thing going on. That's going to go, boom, go Boomi it. So a lot of kind of double entendres there, it and boom, you know, everyone knows that icon on their text. Boom. You know, it's good. Things are booming. What's going on? He was the update go, boom. It Boomi is, >>Yeah. So it's go movie. And this was something that our customers brought to us during the pandemic. We didn't have much opportunity. Honestly, we were all sitting behind our computer screens. So we decided that we were going to start to hold wine conversations with customers, just to check in, see how they're doing, see how we can help and get them together to share a story of how they're handling disruptions to the business. So over the course of several months, talking to customers globally, I started to hear people say, well, I told my so-and-so because it'll get done. If you have a problem, doesn't matter what it is. And all of a sudden they crystallized for me like, you know what, this is a movement. And so this wasn't something the marketing team dropped up. This is something we heard from our and have taken it to market. Now our team members talk about it or customers are talking about it. And really, again, it's a Testament to the pervasiveness and capability platform. You start with the connect, but you're able to grow with us as your business changes and opportunities advisement. >>Well, you know, that's a really good indicator of, uh, net, net, net promoter score kind of vibe when people are giving you your marketing slogans, uh, from happy customers. So a really great congratulations to the whole team there. Can you give us some specific examples since you mentioned referenceable customers of customer examples and take me through some of the highlights in your opinion, that kind of show where this is going in terms of customer use case and value. >>Yeah. And I'll start with one that's very near and dear and obviously very relevant, right? There's there's been some press on Moderna here recently. Um, you know, they were in the race to find a cure for COVID-19. They were looking to bring on new employees and they couldn't bring them on onboard these people. So they leveraged the technology to do an integrated, uh, pursuit of driving customers onto their own to their employee platforms. So we ripped, it celebrated their onboarding cut that time in half. So they could actually start working on what matters. So then undifferentiated heavy lifting around the administrative tasks associated with getting my social security number, as well as other aspects that we all have joining a company that's automated, you can get to work faster. So that really helped improve drug development time and make a real difference in terms of getting the vaccine to market. >>So that's a net that's one tangible example, second example, customer of ours, uh, drink customer with net suite. They had to find different routes to market, right? And so they went direct to consumer. So they expanded their business through a global pandemic by leveraging Boomi technology and integrating commerce with their financial systems to be able to get to customers directly and also manage their Omni channel in a, in a new way. So again, innovator die. Right? Great. When you have another customer in India, that's a government, small country, citizens had to go in in-person together for their health ID cards. Well, offices are closed. Nobody's allowed to go be in person anymore. Within one week, they digitally transform. So they can disseminate healthcare cards in a critical time in a global pandemic to their citizens and have them get healthier. So three tangible examples of how we just in the last 18 months have been able to help these customers. >>So Chris, you guys have been operating a great business. Okay. Now you're on your own. You're independent. You got some great financing partners behind you, independent company, great trajectory building on that. A lot of economies of scale, you guys have built into it. Mandy, you've got great customers. Where's the next journey for you guys, take us through the operational growth strategy, uh, for Boomi. >>Well look, I mean, obviously we're on a hiring screen or hiring than we've ever done, and that's pervasive across the entire business, real focus on product engineering, who our go-to market, but we're also, you know, when you heard Chris, we're really redefining I-PASS. I mean, when I think about what I'm most excited about, it's a few things a we're violently aligned from kind of call it the chairman of the board to the newest team member. You know, we know what the opportunity is. We're all aligned, but as importantly, it's what we're doing from a product perspective. You know, when you've heard about intelligent connectivity, you've heard about automating connectivity, what we're doing from a discover perspective, EDA, everything we're doing in the marketplace, really accelerating what the adoption opportunities are for movie across the whole Boomi verse and across all of those new customers that we're acquiring and then ultimately seeing what they do. I mean, again, I, I, I love what Mandy says. I mean, it literally always, I feel so strongly about this within every single company in the world. I mean, it literally should be, no movie is because the opportunities are expansive and endless in terms of what we can do together. And that's what I'm excited about is really kind of unleashing this company on the world, see what we can do next. It was, we really think about this next iteration, >>Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, what does it mean to them? Why are they saying it? Take us through some of the psychology and some of the implications of, and the meaning of the word go Boomi from a customer perspective. >>Yeah. Great question. I think it's, first of all, it's a Testament of the trust, right? It's just going to work, right? So go get it done. It'll be fast. It'll be easy. It is not complex at all. Drag and drop visual interface. Just go make it happen and go move on to the next data is critical, right? It's the lifeblood of any organization or that backbone of connectivity that gives our customers confidence to go to work. >>Awesome stuff. Chris, final word for you. If you can just share in your opinion and be talking to your customers out there and future customers, what would you say to them as you guys go this next leg of the journey for Boomi? What would you say to them? >>Yeah, I would say come partner with us. Come on, understand what we can do for your business. Come understand what true intelligent, automated connects in Lightspeed in terms of how fast we can do that with you. And let's go explore the art of the possible because to me, that's >>Awesome, Chris. Great to see you, Amanda and great to see you virtually. Can't wait to see you in person and next event, uh, and congratulations on all the success and looking forward to covering the next leg of the journey of Boomi. Thanks for coming on. Okay. This is the cube coverage of Boomi's out of this world event. I'm John furrier hosted the cube. Thanks for watching.

Published Date : Nov 11 2021

SUMMARY :

Thanks for coming on the cube. and the success you guys had obviously now on a new trajectory go to the next level. So it's just an amazing time to see what our customers You know, Chris, uh, Dave Volante, we're talking about, you know, how do you tell the next big breakout So our platform gives people the ability to go uh, Chris, you know, you know, he's no compression algorithm for experience. So again, you know, when we take the, you know, we bring the bear that 26 billion minutes, And you mentioned Chris, some of those KPIs, those are real value points face to face, you wouldn't be seen. We didn't do this year, but again, you know, the Boomi versus so vibrant now it's You starting to see you guys see this ecosystem, you know, we're just getting started. So a lot of kind of double entendres there, it and boom, you know, And really, again, it's a Testament to the pervasiveness and capability platform. So a really great congratulations to the whole team there. that we all have joining a company that's automated, you can get to work faster. When you have another customer in India, that's a government, So Chris, you guys have been operating a great business. aligned from kind of call it the chairman of the board to the newest team member. Mandy, real quick to you, uh, when people say go Boomi it, when your customers say that, It's the lifeblood of any organization or that backbone of connectivity that gives our and future customers, what would you say to them as you guys go this next leg of the journey for And let's go explore the art of the possible because to me, Can't wait to see you in person and next event,

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Jane wong, Splunk


 

>>Welcome to the Cubes Coverage of Splunk.com 2021. My name is Dave Atlanta and the Cube has been covering.com events since 2012 and I've personally hosted many of them. And since that time we've seen the evolution of Splunk as a company and also the maturation in the way customers analyzed, protect and secure their organizations, data and applications. But the forced march to digital over the past 19 months has brought more rapid changes to sec UP teams than we've ever seen before. The adversary is capable. They're motivated and they're deploying very sophisticated techniques that have pressured security pros like never before. And with me to talk about these challenges and how Splunk is helping customers respond as jane wang is the vice president of security products that Splunk jane. Great to have you on the cube. Thanks for coming on. >>Very nice to meet you. Thank you for having me. >>You're very welcome. So how d how can you think about or how do you think about the fact that the imperative to accelerate digital transformation has impacted security teams? How has it impacted sec ops teams in your view? >>Yeah. Well, just going back to our customers and what I've learned from all the customer conversations I have every every week many of our customers are under a massive digital transformation. They're moving to the cloud and the cloud opens up more attack surface, more attack work surface, there's more threats that come over cloud, new workspaces to attack services, new api is to manage secure and protect and our customers are really struggling to gain the visibility they need to really manage and secure across all that infrastructure. >>Yeah. And we've also seen the whole, obviously the work from home trend, the hybrid work movement, you know, people aren't set up for that. I mean, you remember people were ripping out literally ripping out desktops and bringing them home and you know, the home network had to be upgraded. So lots of changes there. And we've we've talked a lot in the cube jane about the fragmentation of tooling and the lack of qualified talent when we talked to see. So as you ask him, the number one problem, I can't get, I can't hire enough talent in the field of of cybersecurity. So I wonder if you can address how this has made it more difficult for security teams to maintain end to end visibility across their environments. What's the fundamental challenge there? >>Yeah, well you're really you're really nailing this. The fundamental challenges that many security products are not built to integrate seamlessly with one another. When I'm talking to customers, their frontline security operations teams often have 30 different consoles open on their monitor at one time and there really manual disjointed processes, the copying and pasting hash names and iP addresses from one consults the other. It slows them down. It really slows them down in protecting those threats. So because those products aren't assigned to integrate together and all that data from each of those security tools isn't brought into one place. It just exacerbates the challenge for security operations seems makes their job really, really hard to do. Which takes time. It takes time. It makes it harder to detect and respond to threats quickly and today more than ever we need to be able to detect and respond to threats quickly. >>Yeah, I do a weekly program called Breaking Analysis and once a quarter I look at the cyberspace and I use a chart to emphasize this complexity. It's it's a from a company called operative, I don't know if you've ever seen it but it's this eye chart, it's this taxonomy of the security landscape and it's mind blowing how much complexity there is. So how to Splunk help organization organizations address these challenges. >>Yeah, so I think bringing, we have one security operations platform cloud native cloud delivered. There are many parts of being able to streamline workflows for when you're first detect a threat or a potential threat right through to when teams close and immediate that threatened the changes in their environment to ensure they're protected. So the whole thing is helping security teams detects faster, investigate faster and respond faster to threat. There are four parts to that in our security operations, platform Splunk security cloud. The first one is advanced security analytics. So the nature of threats is evolving. They're becoming more sophisticated. We have very smart, well funded Attackers whose day job who spend all their time trying to break into organizations. So you need really advanced security analytics to detect those threats, then we need to automate security operations so that it's not so manual, so you don't have poor folks sitting in front of multiple consoles doing manual tasks to respond to those threats and make sure their organizations are protected. One key thing is that this year Splunk acquired true Star so that we can bring in d do rationalize multiple sources of threat intelligence and apply that threat intelligence both to our analytics and our operations so that you have broader insights from the security community outside Splunk and that intelligence can really help and speed both detection and response. And the last thing that's been true about Splunk since spunk became Splunk many many years ago is that we are committed to partners and we deeply integrate with many other security tools uh in a very seamless way. So whatever investments customers have made within their security operations center, we will integrate and bring together those tools in one workspace. So there's the big advantages I think you get when, when you run your security operations said transplant security cloud, >>that's a nice little description. And having followed Splint for so many years, it's sort of, it tracks the progression of your ascendancy. You know, you started you you we we used to have log analytics that were just impossible. You sort of made that much easier took that to advanced kind of use big data techniques even though Splunk really never used that term. But but you were like the leader and big data um in terms of being able to analyze um uh data to help remediate issues. The automation key is p pieces key the acquisitions. You've made a very interesting um you mentioned around de doop threat intelligence but also you've done some cool stuff in the cloud and we always used to say jane watch for the ecosystem. We early too early, you know, last decade we saw you as a really hot company. We said one of the keys to your growth is going to be the ecosystem. And you've you've clearly made some progress there. I wonder if you could tell us more About the announcements that you're making here at.com. >>Yeah. Well we're going back everything that we do on the security team, every line of code every engineer writes is all around helping detect, investigate and respond faster to really secure organizations. So if I look at those intern I start with faster time to detect what have we done. So bringing in the threat intelligence that I mentioned again, that's really gonna help to take new threats and to take them really, really quickly. You don't have to spend time going and looking manually at external sources of threat intelligence. It will be brought right in to enterprise security at your fingertips. So that that's pretty huge. We're bringing other more advanced content right into our stem enterprise security. So that will help detect threats that our research team sees as emerging again. This is going to just bring bring that intelligence right to customers where they work every day, um faster time to investigate. So this is this is really exciting uh back in november we reduced and we are really something called risk based alerting. That is an amazing new capability that we've iterated on ever since. And we have more iterations that we're announcing um tomorrow actually. And so risk based alerting pulls together what may have been single atomic alerts that can often be overwhelming to a sock brings those together into one overarching alert that helps you see the whole pattern of an attack, the whole series of things that happened over time. That might be an attack on your organization. One customer told us that that reduced the time it took for them to do an investigation from eight hours down to 10 minutes to really helping faster time to investigate. And then the next one is faster time to respond. So we have a new visual playbook editor for our sore security orchestration and response to which is in the cloud but also available on prayer. But that new visual playbook editor really reduces the need for custom code. Makes playbooks more modular, so it can help anyone in the security operations team respond to threats really, really quickly. So faster time to detect, investigate and respond those are, those are really cool for us. And then there's some exciting partnerships that I want to talk about just to really focus on reducing the burden of all those disparate tools on consoles and bringing them down and and integrating them together. So we'll have some announcements. There are new integrations that we're releasing with Mandiant Aziz scalar and detects. I'm personally very excited about a fireside chat that Kevin Mandia, the Ceo and president of Mandiant, we'll be having tomorrow with our Ceo Doug merit. So those are some of the things we're announcing. It's a big year for security. Very excited >>to tell you that's, that's key. I want to just kind of go through and follow up on some of the faster time to detect with the threat intelligence. That's so important because we read about how long it takes sometimes for for organizations to even find out that somebody has infiltrated their environment. This risk based learning, it sounds like and you're so right, it's like paper cuts having a bottoms up analysis. It's almost overwhelming. You don't have a sense as to really where the focus should be. So if you can have more of a top down, hey start here and sort of bucket ties things. It's gonna, it's gonna accelerate and then the faster response time. The thing that strikes me jane with your visual playbook editor is as you well know, the the way in which bad guys get in now they're very stealthy, you almost have to be stealthy in your response. So if you have to write custom code that's going to alert the bad guys that they're they're seeing now seeing code that they've never seen before, they must have detected us and then they escalate, you know, they get you in a harder, tighter headlock. Uh and I love the partnerships, you know, we, we followed the trend toward remote security. Cloud security, where's the scale is a big player, Amanda you mentioned. So that's that's great too. I mean it feels like the puzzle pieces are coming together. It's it's almost like a game of constant, you know, you're never there but you've got to stay vigilant. >>I really think so today. I mean it's been a great 12 months that's blank. We have done so much over the past year leading up to this.com. I'm very excited to talk to folks about it. I think one thing I didn't really mention that I kind of touched on earlier in the talk that we're having was around cloud security monitoring. So holistic cloud security monitoring. We've got some updates there as well with deeper integrations into G C P A W S Azure, one dr SharePoint box net G drive. Like customers are using many, many cloud services today and they don't have a holistic view across all those services I speak to see so every week that tell me they just really need one view. Not to go into each of those cloud service providers or cloud services, one at a time to look at the security posture, they need that all in a central location. So we normalize, we ingest and normalize data from each of those cloud services so you can see threats consistently across each of them. I think that's really, really something different that Splunk is doing um that other security offerings are not doing. >>I think that's a super important point and I do hear that a lot from CsoS where they say look we have so many different environments, so many different tools and they each have their own little framework so we have to go in and and investigate and then come back out and then our teams have to go into a new sort of view and come back out and and they just run out of time and they just don't again, lack of lack of skills to actually do this, can't hire half fast enough, can't train fast enough. So so that higher level view but still the ability to drill down and understand what those root causes. That's it's a it's a it's a top down bottoms up type of approach and and so as opposed to just throwing grains of sand at the second teams and then hoping, you know, they find the pearl, so jane, I'll give you the last word, Maybe some final thoughts. >>No, I just wanted to thank everyone for listening. I want to thank everyone for joining dot com 21. We're very excited to hear from you and speak with you. So thank you very much. >>Excellent. Great having you in the cube, keep it right there, everybody for more coverage of the cube. Splunk dot com 21. We'll be right back, >>Yeah.

Published Date : Oct 29 2021

SUMMARY :

Great to have you on the cube. Very nice to meet you. So how d how can you think about or how do you think about the fact that the imperative and our customers are really struggling to gain the visibility they need to really manage and secure So as you ask him, the number one problem, I can't get, I can't hire enough talent in the field of So because those products aren't assigned to integrate together and all that data from each So how to Splunk that threat intelligence both to our analytics and our operations so that We said one of the keys to your growth is going to be the ecosystem. So bringing in the threat intelligence that I mentioned again, that's really gonna help to take to tell you that's, that's key. one at a time to look at the security posture, they need that all in a central location. and and so as opposed to just throwing grains of sand at the second teams and then hoping, So thank you very much. Great having you in the cube, keep it right there, everybody for more coverage of the cube.

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Ajay Vohora and Lester Waters, Io-Tahoe | Io-Tahoe Adaptive Data Governance


 

>> Narrator: From around the globe its "theCUBE" presenting Adaptive Data Governance, brought to you by Io-Tahoe. >> And we're back with the Data Automation series. In this episode we're going to learn more about what Io-Tahoe is doing in the field of adaptive data governance, how can help achieve business outcomes and mitigate data security risks. I'm Lisa Martin and I'm joined by Ajay Vohora the CEO of Io-Tahoe, and Lester Waters the CTO of Io-Tahoe. Gentlemen it's great to have you on the program. >> Thank you Lisa is good to be back. >> Great to see you Lisa. >> Likewise, very seriously this isn't cautious as we are. Lester were going to start with you, what's going on at Io-Tahoe, what's new? >> Well, I've been with Io-Tahoe for a little over the year, and one thing I've learned is every customer needs are just a bit different. So we've been working on our next major release of the Io-Tahoe product and to really try to address these customer concerns because we want to be flexible enough in order to come in and not just profile the data and not just understand data quality and lineage, but also to address the unique needs of each and every customer that we have. And so that required a platform rewrite of our product so that we could extend the product without building a new version of the product, we wanted to be able to have pluggable modules. We are also focused a lot on performance, that's very important with the bulk of data that we deal with and we're able to pass through that data in a single pass and do the analytics that are needed whether it's a lineage data quality or just identifying the underlying data. And we're incorporating all that we've learned, we're tuning up our machine learning, we're analyzing on more dimensions than we've ever done before, we're able to do data quality without doing an initial reggie expert for example, just out of the box. So I think it's all of these things are coming together to form our next version of our product and We're really excited about. >> Sounds exciting, Ajay from the CEOs level what's going on? >> Wow, I think just building on that, what Lester just mentioned now it's we're growing pretty quickly with our partners, and today here with Oracle we're excited to explain how that's shaping up lots of collaboration already with Oracle, and government in insurance and in banking. And we're excited because we get to have an impact, it's really satisfying to see how we're able to help businesses transform and redefine what's possible with their data. And having Oracle there as a partner to lean in with is definitely helping. >> Excellent, we're going to dig into that a little bit later. Lester let's go back over to you, explain adaptive data governance, help us understand that. >> Really adaptive data governance is about achieving business outcomes through automation. It's really also about establishing a data-driven culture and pushing what's traditionally managed in IT out to the business. And to do that, you've got to enable an environment where people can actually access and look at the information about the data, not necessarily access the underlying data because we've got privacy concern system, but they need to understand what kind of data they have, what shape it's in, what's dependent on it upstream and downstream, and so that they can make their educated decisions on what they need to do to achieve those business outcomes. A lot of frameworks these days are hardwired, so you can set up a set of business rules, and that set of business rules works for a very specific database and a specific schema. But imagine a world where you could just say, you know, (tapping) the start date of a loan must always be before the end date of a loan, and having that generic rule regardless of the underlying database, and applying it even when a new database comes online and having those rules applied, that's what adaptive data governance about. I like to think of it as the intersection of three circles, really it's the technical metadata coming together with policies and rules, and coming together with the business ontologies that are unique to that particular business. And bringing this all together allows you to enable rapid change in your environment, so, it's a mouthful adaptive data governance, but that's what it kind of comes down to. >> So Ajay help me understand this, is this what enterprise companies are doing now or are they not quite there yet? >> Well, you know Lisa I think every organization is going at his pace, but markets are changing economy and the speed at which some of the changes in the economy happening is compelling more businesses to look at being more digital in how they serve their own customers. So what we're saying is a number of trends here from heads of data, chief data officers, CIO stepping back from a one size fits all approach because they've tried that before and it just hasn't worked. They've spent millions of dollars on IT programs trying to drive value from that data, and they've ended up with large teams of manual processing around data to try and hard-wire these policies to fit with the context and each line of business, and that hasn't worked. So, the trends that we're seeing emerge really relate to how do I as a chief data officer, as a CIO, inject more automation and to allow these common tasks. And we've been able to see that impact, I think the news here is if you're trying to create a knowledge graph, a data catalog, or a business glossary, and you're trying to do that manually, well stop, you don't have to do that manual anymore. I think best example I can give is Lester and I we like Chinese food and Japanese food, and if you were sitting there with your chopsticks you wouldn't eat a bowl of rice with the chopsticks one grain at a time, what you'd want to do is to find a more productive way to enjoy that meal before it gets cold. And that's similar to how we're able to help organizations to digest their data is to get through it faster, enjoy the benefits of putting that data to work. >> And if it was me eating that food with you guys I would be not using chopsticks I would be using a fork and probably a spoon. So Lester how then does Io-Tahoe go about doing this and enabling customers to achieve this? >> Let me show you a little story here. So if you take a look at the challenges that most customers have they're very similar, but every customer is on a different data journey, so, but it all starts with what data do I have, what shape is that data in, how is it structured, what's dependent on it upstream and downstream, what insights can I derive from that data, and how can I answer all of those questions automatically? So if you look at the challenges for these data professionals, you know, they're either on a journey to the cloud, maybe they're doing a migration to Oracle, maybe they're doing some data governance changes, and it's about enabling this. So if you look at these challenges, I'm going to take you through a story here, and I want to introduce Amanda. Amanda is not Latin like anyone in any large organizations, she is looking around and she just sees stacks of data, I mean, different databases the one she knows about, the ones she doesn't know about but should know about, various different kinds of databases, and Amanda is this tasking with understanding all of this so that they can embark on her data journey program. So Amanda goes through and she's great, (snaps finger) "I've got some handy tools, I can start looking at these databases and getting an idea of what we've got." But when she digs into the databases she starts to see that not everything is as clear as she might've hoped it would be. Property names or column names have ambiguous names like Attribute one and Attribute two, or maybe Date one and Date two, so Amanda is starting to struggle even though she's got tools to visualize and look at these databases, she's still knows she's got a long road ahead, and with 2000 databases in her large enterprise, yes it's going to be a long journey. But Amanda is smart, so she pulls out her trusty spreadsheet to track all of her findings, and what she doesn't know about she raises a ticket or maybe tries to track down in order to find what that data means, and she's tracking all this information, but clearly this doesn't scale that well for Amanda. So maybe the organization will get 10 Amanda's to sort of divide and conquer that work. But even that doesn't work that well 'cause there's still ambiguities in the data. With Io-Tahoe what we do is we actually profile the underlying data. By looking at the underlying data, we can quickly see that Attribute one looks very much like a US social security number, and Attribute two looks like a ICD 10 medical code. And we do this by using ontologies, and dictionaries, and algorithms to help identify the underlying data and then tag it. Key to doing this automation is really being able to normalize things across different databases so that where there's differences in column names, I know that in fact they contain the same data. And by going through this exercise with Io-Tahoe, not only can we identify the data, but we also can gain insights about the data. So for example, we can see that 97% of that time, that column named Attribute one that's got US social security numbers, has something that looks like a social security number. But 3% of the time it doesn't quite look right, maybe there's a dash missing, maybe there's a digit dropped, or maybe there's even characters embedded in it, that may be indicative of a data quality issues, so we try to find those kinds of things. Going a step further, we also try to identify data quality relationships. So for example we have two columns, one date one date two, through observation we can see the date one 99% of the time is less than date two, 1% of the time it's not, probably indicative of the data quality issue, but going a step further we can also build a business rule that says date one is actually than date two, and so then when it pops up again we can quickly identify and remediate that problem. So these are the kinds of things that we can do with Io-Tahoe. Going even a step further, we can take your favorite data science solution, productionize it, and incorporate it into our next version as what we call a worker process to do your own bespoke analytics. >> Bespoke analytics, excellent, Lester thank you. So Ajay, talk us through some examples of where you're putting this to use, and also what is some of the feedback from some customers. >> Yeah, what I'm thinking how do you bring into life a little bit Lisa lets just talk through a case study. We put something together, I know it's available for download, but in a well-known telecommunications media company, they have a lot of the issues that lasted just spoke about lots of teams of Amanda's, super bright data practitioners, and are maybe looking to get more productivity out of their day, and deliver a good result for their own customers, for cell phone subscribers and broadband users. So, there are so many examples that we can see here is how we went about auto generating a lot of that old understanding of that data within hours. So, Amanda had her data catalog populated automatically, a business glossary built up, and maybe I would start to say, "Okay, where do I want to apply some policies to the data to set in place some controls, whether I want to adapt how different lines of business maybe tasks versus customer operations have different access or permissions to that data." And what we've been able to do that is to build up that picture to see how does data move across the entire organization, across the state, and monitor that over time for improvement. So we've taken it from being like reactive, let's do something to fix something to now more proactive. We can see what's happening with our data, who's using it, who's accessing it, how it's being used, how it's being combined, and from there taking a proactive approach is a real smart use of the tanons in that telco organization and the folks that work there with data. >> Okay Ajay, so digging into that a little bit deeper, and one of the things I was thinking when you were talking through some of those outcomes that you're helping customers achieve is ROI. How do customers measure ROI, What are they seeing with Io-Tahoe solution? >> Yeah, right now the big ticket item is time to value. And I think in data a lot of the upfront investment costs are quite expensive, they happen today with a lot of the larger vendors and technologies. Well, a CIO, an economic buyer really needs to be certain about this, how quickly can I get that ROI? And I think we've got something that we can show just pull up a before and after, and it really comes down to hours, days, and weeks where we've been able to have that impact. And in this playbook that we put together the before and after picture really shows those savings that committed a bit through providing data into some actionable form within hours and days to drive agility. But at the same time being able to enforce the controls to protect the use of that data and who has access to it, so atleast the number one thing I'd have to say is time, and we can see that on the graphic that we've just pulled up here. >> Excellent, so ostensible measurable outcomes that time to value. We talk about achieving adaptive data governance. Lester, you guys talk about automation, you talk about machine learning, how are you seeing those technologies being a facilitator of organizations adopting adaptive data governance? >> Well, as we see the manual date, the days of manual effort are out, so I think this is a multi-step process, but the very first step is understanding what you have in normalizing that across your data estate. So, you couple this with the ontologies that are unique to your business and algorithms, and you basically go across it and you identify and tag that data, that allows for the next steps to happen. So now I can write business rules not in terms of named columns, but I can write them in terms of the tags. Using that automated pattern recognition where we observed the loan starts should be before the loan (indistinct), being able to automate that is a huge time saver, and the fact that we can suggest that as a rule rather than waiting for a person to come along and say, "Oh wow, okay, I need this rule, I need this rule." These are steps that increase, or I should say decrease that time to value that Ajay talked about. And then lastly, a couple of machine learning, because even with great automation and being able to profile all your data and getting a good understanding, that brings you to a certain point, but there's still ambiguity in the data. So for example I might have two columns date one and date two, I may have even observed that date one should be less than date two, but I don't really know what date one and date two are other than a date. So, this is where it comes in and I'm like, "As the user said, can you help me identify what date one and day two are in this table?" It turns out they're a start date and an end date for a loan, that gets remembered, cycled into machine learning step by step to see this pattern of date one date two. Elsewhere I'm going to say, "Is it start date and end date?" Bringing all these things together with all this automation is really what's key to enable this data database, your data governance program. >> Great, thanks Lester. And Ajay I do want to wrap things up with something that you mentioned in the beginning about what you guys are doing with Oracle, take us out by telling us what you're doing there, how are you guys working together? >> Yeah, I think those of us who worked in IT for many years we've learned to trust Oracle's technology that they're shifting now to a hybrid on-prem cloud generation 2 platform which is exciting, and their existing customers and new customers moving to Oracle are on a journey. So Oracle came to us and said, "Now, we can see how quickly you're able to help us change mindsets," and as mindsets are locked in a way of thinking around operating models of IT that are maybe not agile or more siloed, and they're wanting to break free of that and adopt a more agile API driven approach with their data. So, a lot of the work that we're doing with Oracle is around accelerating what customers can do with understanding their data and to build digital apps by identifying the underlying data that has value. And the time we're able to do that in hours, days, and weeks, rather than many months is opening up the eyes to chief data officers, CIO is to say, "Well, maybe we can do this whole digital transformation this year, maybe we can bring that forward and transform who we are as a company." And that's driving innovation which we're excited about, and I know Oracle keen to drive through. >> And helping businesses transform digitally is so incredibly important in this time as we look to things changing in 2021. Ajay and Lester thank you so much for joining me on this segment, explaining adaptive data governance, how organizations can use it, benefit from it, and achieve ROI, thanks so much guys. >> Thanks you. >> Thanks again Lisa. (bright music)

Published Date : Dec 11 2020

SUMMARY :

brought to you by Io-Tahoe. going to learn more about this isn't cautious as we are. and do the analytics that are needed to lean in with is definitely helping. Lester let's go back over to you, and so that they can make and to allow these common tasks. and enabling customers to achieve this? that we can do with Io-Tahoe. and also what is some of the in that telco organization and the folks and one of the things I was thinking and we can see that that time to value. that allows for the next steps to happen. that you mentioned in the beginning and I know Oracle keen to drive through. Ajay and Lester thank you Thanks again Lisa.

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IO TAHOE EPISODE 4 DATA GOVERNANCE V2


 

>>from around the globe. It's the Cube presenting adaptive data governance brought to you by Iota Ho. >>And we're back with the data automation. Siri's. In this episode, we're gonna learn more about what I owe Tahoe is doing in the field of adaptive data governance how it can help achieve business outcomes and mitigate data security risks. I'm Lisa Martin, and I'm joined by a J. Bihar on the CEO of Iot Tahoe and Lester Waters, the CEO of Bio Tahoe. Gentlemen, it's great to have you on the program. >>Thank you. Lisa is good to be back. >>Great. Staley's >>likewise very socially distant. Of course as we are. Listen, we're gonna start with you. What's going on? And I am Tahoe. What's name? Well, >>I've been with Iot Tahoe for a little over the year, and one thing I've learned is every customer needs air just a bit different. So we've been working on our next major release of the I O. Tahoe product. But to really try to address these customer concerns because, you know, we wanna we wanna be flexible enough in order to come in and not just profile the date and not just understand data quality and lineage, but also to address the unique needs of each and every customer that we have. And so that required a platform rewrite of our product so that we could, uh, extend the product without building a new version of the product. We wanted to be able to have plausible modules. We also focused a lot on performance. That's very important with the bulk of data that we deal with that we're able to pass through that data in a single pass and do the analytics that are needed, whether it's, uh, lineage, data quality or just identifying the underlying data. And we're incorporating all that we've learned. We're tuning up our machine learning we're analyzing on MAWR dimensions than we've ever done before. We're able to do data quality without doing a Nen initial rejects for, for example, just out of the box. So I think it's all of these things were coming together to form our next version of our product. We're really excited by it, >>So it's exciting a J from the CEO's level. What's going on? >>Wow, I think just building on that. But let's still just mentioned there. It's were growing pretty quickly with our partners. And today, here with Oracle are excited. Thio explain how that shaping up lots of collaboration already with Oracle in government, in insurance, on in banking and we're excited because we get to have an impact. It's real satisfying to see how we're able. Thio. Help businesses transform, Redefine what's possible with their data on bond. Having I recall there is a partner, uh, to lean in with is definitely helping. >>Excellent. We're gonna dig into that a little bit later. Let's let's go back over to you. Explain adaptive data governance. Help us understand that >>really adaptive data governance is about achieving business outcomes through automation. It's really also about establishing a data driven culture and pushing what's traditionally managed in I t out to the business. And to do that, you've got to you've got Thio. You've got to enable an environment where people can actually access and look at the information about the data, not necessarily access the underlying data because we've got privacy concerns itself. But they need to understand what kind of data they have, what shape it's in what's dependent on it upstream and downstream, and so that they could make their educated decisions on on what they need to do to achieve those business outcomes. >>Ah, >>lot of a lot of frameworks these days are hardwired, so you can set up a set of business rules, and that set of business rules works for a very specific database and a specific schema. But imagine a world where you could just >>say, you >>know, the start date of alone must always be before the end date of alone and having that generic rule, regardless of the underlying database and applying it even when a new database comes online and having those rules applied. That's what adaptive data governance about I like to think of. It is the intersection of three circles, Really. It's the technical metadata coming together with policies and rules and coming together with the business ontology ease that are that are unique to that particular business. And this all of this. Bringing this all together allows you to enable rapid change in your environment. So it's a mouthful, adaptive data governance. But that's what it kind of comes down to. >>So, Angie, help me understand this. Is this book enterprise companies are doing now? Are they not quite there yet. >>Well, you know, Lisa, I think every organization is is going at its pace. But, you know, markets are changing the economy and the speed at which, um, some of the changes in the economy happening is is compelling more businesses to look at being more digital in how they serve their own customers. Eh? So what we're seeing is a number of trends here from heads of data Chief Data Officers, CEO, stepping back from, ah, one size fits all approach because they've tried that before, and it it just hasn't worked. They've spent millions of dollars on I T programs China Dr Value from that data on Bennett. And they've ended up with large teams of manual processing around data to try and hardwire these policies to fit with the context and each line of business and on that hasn't worked. So the trends that we're seeing emerge really relate. Thio, How do I There's a chief data officer as a CEO. Inject more automation into a lot of these common tax. Andi, you know, we've been able toc that impact. I think the news here is you know, if you're trying to create a knowledge graph a data catalog or Ah, business glossary. And you're trying to do that manually will stop you. You don't have to do that manually anymore. I think best example I can give is Lester and I We we like Chinese food and Japanese food on. If you were sitting there with your chopsticks, you wouldn't eat the bowl of rice with the chopsticks, one grain at a time. What you'd want to do is to find a more productive way to to enjoy that meal before it gets cold. Andi, that's similar to how we're able to help the organizations to digest their data is to get through it faster, enjoy the benefits of putting that data to work. >>And if it was me eating that food with you guys, I would be not using chopsticks. I would be using a fork and probably a spoon. So eso Lester, how then does iota who go about doing this and enabling customers to achieve this? >>Let me, uh, let me show you a little story have here. So if you take a look at the challenges the most customers have, they're very similar, but every customers on a different data journey, so but it all starts with what data do I have? What questions or what shape is that data in? Uh, how is it structured? What's dependent on it? Upstream and downstream. Um, what insights can I derive from that data? And how can I answer all of those questions automatically? So if you look at the challenges for these data professionals, you know, they're either on a journey to the cloud. Maybe they're doing a migration oracle. Maybe they're doing some data governance changes on bits about enabling this. So if you look at these challenges and I'm gonna take you through a >>story here, E, >>I want to introduce Amanda. Man does not live like, uh, anyone in any large organization. She's looking around and she just sees stacks of data. I mean, different databases, the one she knows about, the one she doesn't know about what should know about various different kinds of databases. And a man is just tasking with understanding all of this so that they can embark on her data journey program. So So a man who goes through and she's great. I've got some handy tools. I can start looking at these databases and getting an idea of what we've got. Well, as she digs into the databases, she starts to see that not everything is as clear as she might have hoped it would be. You know, property names or column names, or have ambiguous names like Attribute one and attribute to or maybe date one and date to s Oh, man is starting to struggle, even though she's get tools to visualize. And look what look at these databases. She still No, she's got a long road ahead. And with 2000 databases in her large enterprise, yes, it's gonna be a long turkey but Amanda Smart. So she pulls out her trusty spreadsheet to track all of her findings on what she doesn't know about. She raises a ticket or maybe tries to track down the owner to find what the data means. And she's tracking all this information. Clearly, this doesn't scale that well for Amanda, you know? So maybe organization will get 10 Amanda's to sort of divide and conquer that work. But even that doesn't work that well because they're still ambiguities in the data with Iota ho. What we do is we actually profile the underlying data. By looking at the underlying data, we can quickly see that attribute. One looks very much like a U. S. Social Security number and attribute to looks like a I c D 10 medical code. And we do this by using anthologies and dictionaries and algorithms to help identify the underlying data and then tag it. Key Thio Doing, uh, this automation is really being able to normalize things across different databases, so that where there's differences in column names, I know that in fact, they contain contain the same data. And by going through this exercise with a Tahoe, not only can we identify the data, but we also could gain insights about the data. So, for example, we can see that 97% of that time that column named Attribute one that's got us Social Security numbers has something that looks like a Social Security number. But 3% of the time, it doesn't quite look right. Maybe there's a dash missing. Maybe there's a digit dropped. Or maybe there's even characters embedded in it. So there may be that may be indicative of a data quality issues, so we try to find those kind of things going a step further. We also try to identify data quality relationships. So, for example, we have two columns, one date, one date to through Ah, observation. We can see that date 1 99% of the time is less than date, too. 1% of the time. It's not probably indicative of a data quality issue, but going a step further, we can also build a business rule that says Day one is less than date to. And so then when it pops up again, we can quickly identify and re mediate that problem. So these are the kinds of things that we could do with with iota going even a step further. You could take your your favorite data science solution production ISAT and incorporated into our next version a zey what we call a worker process to do your own bespoke analytics. >>We spoke analytics. Excellent, Lester. Thank you. So a J talk us through some examples of where you're putting this to use. And also what is some of the feedback from >>some customers? But I think it helped do this Bring it to life a little bit. Lisa is just to talk through a case study way. Pull something together. I know it's available for download, but in ah, well known telecommunications media company, they had a lot of the issues that lasted. You spoke about lots of teams of Amanda's, um, super bright data practitioners, um, on baby looking to to get more productivity out of their day on, deliver a good result for their own customers for cell phone subscribers, Um, on broadband users. So you know that some of the examples that we can see here is how we went about auto generating a lot of that understanding off that data within hours. So Amanda had her data catalog populated automatically. A business class three built up on it. Really? Then start to see. Okay, where do I want Thio? Apply some policies to the data to to set in place some controls where they want to adapt, how different lines of business, maybe tax versus customer operations have different access or permissions to that data on What we've been able to do there is, is to build up that picture to see how does data move across the entire organization across the state. Andi on monitor that overtime for improvement, so have taken it from being a reactive. Let's do something Thio. Fix something. Thio, Now more proactive. We can see what's happening with our data. Who's using it? Who's accessing it, how it's being used, how it's being combined. Um, on from there. Taking a proactive approach is a real smart use of of the talents in in that telco organization Onda folks that worked there with data. >>Okay, Jason, dig into that a little bit deeper. And one of the things I was thinking when you were talking through some of those outcomes that you're helping customers achieve is our ally. How do customers measure are? Why? What are they seeing with iota host >>solution? Yeah, right now that the big ticket item is time to value on. And I think in data, a lot of the upfront investment cause quite expensive. They have been today with a lot of the larger vendors and technologies. So what a CEO and economic bio really needs to be certain of is how quickly can I get that are away. I think we've got something we can show. Just pull up a before and after, and it really comes down to hours, days and weeks. Um, where we've been able Thio have that impact on in this playbook that we pulled together before and after picture really shows. You know, those savings that committed a bit through providing data into some actionable form within hours and days to to drive agility, but at the same time being out and forced the controls to protect the use of that data who has access to it. So these are the number one thing I'd have to say. It's time on. We can see that on the the graphic that we've just pulled up here. >>We talk about achieving adaptive data governance. Lester, you guys talk about automation. You talk about machine learning. How are you seeing those technologies being a facilitator of organizations adopting adaptive data governance? Well, >>Azaz, we see Mitt Emmanuel day. The days of manual effort are so I think you know this >>is a >>multi step process. But the very first step is understanding what you have in normalizing that across your data estate. So you couple this with the ontology, that air unique to your business. There is no algorithms, and you basically go across and you identify and tag tag that data that allows for the next steps toe happen. So now I can write business rules not in terms of columns named columns, but I could write him in terms of the tags being able to automate. That is a huge time saver and the fact that we can suggest that as a rule, rather than waiting for a person to come along and say, Oh, wow. Okay, I need this rule. I need this will thes air steps that increased that are, I should say, decrease that time to value that A. J talked about and then, lastly, a couple of machine learning because even with even with great automation and being able to profile all of your data and getting a good understanding, that brings you to a certain point. But there's still ambiguities in the data. So, for example, I might have to columns date one and date to. I may have even observed the date. One should be less than day two, but I don't really know what date one and date to our other than a date. So this is where it comes in, and I might ask the user said, >>Can >>you help me identify what date? One and date You are in this in this table. Turns out they're a start date and an end date for alone That gets remembered, cycled into the machine learning. So if I start to see this pattern of date one day to elsewhere, I'm going to say, Is it start dating and date? And these Bringing all these things together with this all this automation is really what's key to enabling this This'll data governance. Yeah, >>great. Thanks. Lester and a j wanna wrap things up with something that you mentioned in the beginning about what you guys were doing with Oracle. Take us out by telling us what you're doing there. How are you guys working together? >>Yeah, I think those of us who worked in i t for many years we've We've learned Thio trust articles technology that they're shifting now to ah, hybrid on Prohm Cloud Generation to platform, which is exciting. Andi on their existing customers and new customers moving to article on a journey. So? So Oracle came to us and said, you know, we can see how quickly you're able to help us change mindsets Ondas mindsets are locked in a way of thinking around operating models of I t. That there may be no agile and what siloed on day wanting to break free of that and adopt a more agile A p I at driven approach. A lot of the work that we're doing with our recall no is around, uh, accelerating what customers conduce with understanding their data and to build digital APS by identifying the the underlying data that has value. Onda at the time were able to do that in in in hours, days and weeks. Rather many months. Is opening up the eyes to Chief Data Officers CEO to say, Well, maybe we can do this whole digital transformation this year. Maybe we can bring that forward and and transform who we are as a company on that's driving innovation, which we're excited about it. I know Oracle, a keen Thio to drive through and >>helping businesses transformed digitally is so incredibly important in this time as we look Thio things changing in 2021 a. J. Lester thank you so much for joining me on this segment explaining adaptive data governance, how organizations can use it benefit from it and achieve our Oi. Thanks so much, guys. >>Thank you. Thanks again, Lisa. >>In a moment, we'll look a adaptive data governance in banking. This is the Cube, your global leader in high tech coverage. >>Innovation, impact influence. Welcome to the Cube. Disruptors. Developers and practitioners learn from the voices of leaders who share their personal insights from the hottest digital events around the globe. Enjoy the best this community has to offer on the Cube, your global leader in high tech digital coverage. >>Our next segment here is an interesting panel you're gonna hear from three gentlemen about adaptive data. Governments want to talk a lot about that. Please welcome Yusuf Khan, the global director of data services for Iot Tahoe. We also have Santiago Castor, the chief data officer at the First Bank of Nigeria, and good John Vander Wal, Oracle's senior manager of digital transformation and industries. Gentlemen, it's great to have you joining us in this in this panel. Great >>to be >>tried for me. >>Alright, Santiago, we're going to start with you. Can you talk to the audience a little bit about the first Bank of Nigeria and its scale? This is beyond Nigeria. Talk to us about that. >>Yes, eso First Bank of Nigeria was created 125 years ago. One of the oldest ignored the old in Africa because of the history he grew everywhere in the region on beyond the region. I am calling based in London, where it's kind of the headquarters and it really promotes trade, finance, institutional banking, corporate banking, private banking around the world in particular, in relationship to Africa. We are also in Asia in in the Middle East. >>So, Sanjay, go talk to me about what adaptive data governance means to you. And how does it help the first Bank of Nigeria to be able to innovate faster with the data that you have? >>Yes, I like that concept off adaptive data governor, because it's kind of Ah, I would say an approach that can really happen today with the new technologies before it was much more difficult to implement. So just to give you a little bit of context, I I used to work in consulting for 16, 17 years before joining the president of Nigeria, and I saw many organizations trying to apply different type of approaches in the governance on by the beginning early days was really kind of a year. A Chicago A. A top down approach where data governance was seeing as implement a set of rules, policies and procedures. But really, from the top down on is important. It's important to have the battle off your sea level of your of your director. Whatever I saw, just the way it fails, you really need to have a complimentary approach. You can say bottom are actually as a CEO are really trying to decentralize the governor's. Really, Instead of imposing a framework that some people in the business don't understand or don't care about it, it really needs to come from them. So what I'm trying to say is that data basically support business objectives on what you need to do is every business area needs information on the detector decisions toe actually be able to be more efficient or create value etcetera. Now, depending on the business questions they have to solve, they will need certain data set. So they need actually to be ableto have data quality for their own. For us now, when they understand that they become the stores naturally on their own data sets. And that is where my bottom line is meeting my top down. You can guide them from the top, but they need themselves to be also empower and be actually, in a way flexible to adapt the different questions that they have in orderto be able to respond to the business needs. Now I cannot impose at the finish for everyone. I need them to adapt and to bring their answers toe their own business questions. That is adaptive data governor and all That is possible because we have. And I was saying at the very beginning just to finalize the point, we have new technologies that allow you to do this method data classifications, uh, in a very sophisticated way that you can actually create analitico of your metadata. You can understand your different data sources in order to be able to create those classifications like nationalities, a way of classifying your customers, your products, etcetera. >>So one of the things that you just said Santa kind of struck me to enable the users to be adaptive. They probably don't want to be logging in support ticket. So how do you support that sort of self service to meet the demand of the users so that they can be adaptive. >>More and more business users wants autonomy, and they want to basically be ableto grab the data and answer their own question. Now when you have, that is great, because then you have demand of businesses asking for data. They're asking for the insight. Eso How do you actually support that? I would say there is a changing culture that is happening more and more. I would say even the current pandemic has helped a lot into that because you have had, in a way, off course, technology is one of the biggest winners without technology. We couldn't have been working remotely without these technologies where people can actually looking from their homes and still have a market data marketplaces where they self serve their their information. But even beyond that data is a big winner. Data because the pandemic has shown us that crisis happened, that we cannot predict everything and that we are actually facing a new kind of situation out of our comfort zone, where we need to explore that we need to adapt and we need to be flexible. How do we do that with data. Every single company either saw the revenue going down or the revenue going very up For those companies that are very digital already. Now it changed the reality, so they needed to adapt. But for that they needed information. In order to think on innovate, try toe, create responses So that type of, uh, self service off data Haider for data in order to be able to understand what's happening when the prospect is changing is something that is becoming more, uh, the topic today because off the condemning because of the new abilities, the technologies that allow that and then you then are allowed to basically help your data. Citizens that call them in the organization people that no other business and can actually start playing and an answer their own questions. Eso so these technologies that gives more accessibility to the data that is some cataloging so they can understand where to go or what to find lineage and relationships. All this is is basically the new type of platforms and tools that allow you to create what are called a data marketplace. I think these new tools are really strong because they are now allowing for people that are not technology or I t people to be able to play with data because it comes in the digital world There. Used to a given example without your who You have a very interesting search functionality. Where if you want to find your data you want to sell, Sir, you go there in that search and you actually go on book for your data. Everybody knows how to search in Google, everybody's searching Internet. So this is part of the data culture, the digital culture. They know how to use those schools. Now, similarly, that data marketplace is, uh, in you can, for example, see which data sources they're mostly used >>and enabling that speed that we're all demanding today during these unprecedented times. Goodwin, I wanted to go to you as we talk about in the spirit of evolution, technology is changing. Talk to us a little bit about Oracle Digital. What are you guys doing there? >>Yeah, Thank you. Um, well, Oracle Digital is a business unit that Oracle EMEA on. We focus on emerging countries as well as low and enterprises in the mid market, in more developed countries and four years ago. This started with the idea to engage digital with our customers. Fear Central helps across EMEA. That means engaging with video, having conference calls, having a wall, a green wall where we stand in front and engage with our customers. No one at that time could have foreseen how this is the situation today, and this helps us to engage with our customers in the way we were already doing and then about my team. The focus of my team is to have early stage conversations with our with our customers on digital transformation and innovation. And we also have a team off industry experts who engaged with our customers and share expertise across EMEA, and we inspire our customers. The outcome of these conversations for Oracle is a deep understanding of our customer needs, which is very important so we can help the customer and for the customer means that we will help them with our technology and our resource is to achieve their goals. >>It's all about outcomes, right? Good Ron. So in terms of automation, what are some of the things Oracle's doing there to help your clients leverage automation to improve agility? So that they can innovate faster, which in these interesting times it's demanded. >>Yeah, thank you. Well, traditionally, Oracle is known for their databases, which have bean innovated year over year. So here's the first lunch on the latest innovation is the autonomous database and autonomous data warehouse. For our customers, this means a reduction in operational costs by 90% with a multi medal converts, database and machine learning based automation for full life cycle management. Our databases self driving. This means we automate database provisioning, tuning and scaling. The database is self securing. This means ultimate data protection and security, and it's self repairing the automates failure, detection fail over and repair. And then the question is for our customers, What does it mean? It means they can focus on their on their business instead off maintaining their infrastructure and their operations. >>That's absolutely critical use if I want to go over to you now. Some of the things that we've talked about, just the massive progression and technology, the evolution of that. But we know that whether we're talking about beta management or digital transformation, a one size fits all approach doesn't work to address the challenges that the business has, um that the i t folks have, as you're looking through the industry with what Santiago told us about first Bank of Nigeria. What are some of the changes that you're seeing that I owe Tahoe seeing throughout the industry? >>Uh, well, Lisa, I think the first way I'd characterize it is to say, the traditional kind of top down approach to data where you have almost a data Policeman who tells you what you can and can't do, just doesn't work anymore. It's too slow. It's too resource intensive. Uh, data management data, governments, digital transformation itself. It has to be collaborative on. There has to be in a personalization to data users. Um, in the environment we find ourselves in. Now, it has to be about enabling self service as well. Um, a one size fits all model when it comes to those things around. Data doesn't work. As Santiago was saying, it needs to be adapted toe how the data is used. Andi, who is using it on in order to do this cos enterprises organizations really need to know their data. They need to understand what data they hold, where it is on what the sensitivity of it is they can then any more agile way apply appropriate controls on access so that people themselves are and groups within businesses are our job and could innovate. Otherwise, everything grinds to a halt, and you risk falling behind your competitors. >>Yeah, that one size fits all term just doesn't apply when you're talking about adaptive and agility. So we heard from Santiago about some of the impact that they're making with First Bank of Nigeria. Used to talk to us about some of the business outcomes that you're seeing other customers make leveraging automation that they could not do >>before it's it's automatically being able to classify terabytes, terabytes of data or even petabytes of data across different sources to find duplicates, which you can then re mediate on. Deletes now, with the capabilities that iota offers on the Oracle offers, you can do things not just where the five times or 10 times improvement, but it actually enables you to do projects for Stop that otherwise would fail or you would just not be able to dio I mean, uh, classifying multi terrible and multi petabytes states across different sources, formats very large volumes of data in many scenarios. You just can't do that manually. I mean, we've worked with government departments on the issues there is expect are the result of fragmented data. There's a lot of different sources. There's lot of different formats and without these newer technologies to address it with automation on machine learning, the project isn't durable. But now it is on that that could lead to a revolution in some of these businesses organizations >>to enable that revolution that there's got to be the right cultural mindset. And one of the when Santiago was talking about folks really kind of adapted that. The thing I always call that getting comfortably uncomfortable. But that's hard for organizations to. The technology is here to enable that. But well, you're talking with customers use. How do you help them build the trust in the confidence that the new technologies and a new approaches can deliver what they need? How do you help drive the kind of a tech in the culture? >>It's really good question is because it can be quite scary. I think the first thing we'd start with is to say, Look, the technology is here with businesses like I Tahoe. Unlike Oracle, it's already arrived. What you need to be comfortable doing is experimenting being agile around it, Andi trying new ways of doing things. Uh, if you don't wanna get less behind that Santiago on the team that fbn are a great example off embracing it, testing it on a small scale on, then scaling up a Toyota, we offer what we call a data health check, which can actually be done very quickly in a matter of a few weeks. So we'll work with a customer. Picky use case, install the application, uh, analyzed data. Drive out Cem Cem quick winds. So we worked in the last few weeks of a large entity energy supplier, and in about 20 days, we were able to give them an accurate understanding of their critical data. Elements apply. Helping apply data protection policies. Minimize copies of the data on work out what data they needed to delete to reduce their infrastructure. Spend eso. It's about experimenting on that small scale, being agile on, then scaling up in a kind of very modern way. >>Great advice. Uh, Santiago, I'd like to go back to Is we kind of look at again that that topic of culture and the need to get that mindset there to facilitate these rapid changes, I want to understand kind of last question for you about how you're doing that from a digital transformation perspective. We know everything is accelerating in 2020. So how are you building resilience into your data architecture and also driving that cultural change that can help everyone in this shift to remote working and a lot of the the digital challenges and changes that we're all going through? >>The new technologies allowed us to discover the dating anyway. Toe flawed and see very quickly Information toe. Have new models off over in the data on giving autonomy to our different data units. Now, from that autonomy, they can then compose an innovator own ways. So for me now, we're talking about resilience because in a way, autonomy and flexibility in a organization in a data structure with platform gives you resilience. The organizations and the business units that I have experienced in the pandemic are working well. Are those that actually because they're not physically present during more in the office, you need to give them their autonomy and let them actually engaged on their own side that do their own job and trust them in a way on as you give them, that they start innovating and they start having a really interesting ideas. So autonomy and flexibility. I think this is a key component off the new infrastructure. But even the new reality that on then it show us that, yes, we used to be very kind off structure, policies, procedures as very important. But now we learn flexibility and adaptability of the same side. Now, when you have that a key, other components of resiliency speed, because people want, you know, to access the data and access it fast and on the site fast, especially changes are changing so quickly nowadays that you need to be ableto do you know, interact. Reiterate with your information to answer your questions. Pretty, um, so technology that allows you toe be flexible iterating on in a very fast job way continue will allow you toe actually be resilient in that way, because you are flexible, you adapt your job and you continue answering questions as they come without having everything, setting a structure that is too hard. We also are a partner off Oracle and Oracle. Embodies is great. They have embedded within the transactional system many algorithms that are allowing us to calculate as the transactions happened. What happened there is that when our customers engaged with algorithms and again without your powers, well, the machine learning that is there for for speeding the automation of how you find your data allows you to create a new alliance with the machine. The machine is their toe, actually, in a way to your best friend to actually have more volume of data calculated faster. In a way, it's cover more variety. I mean, we couldn't hope without being connected to this algorithm on >>that engagement is absolutely critical. Santiago. Thank you for sharing that. I do wanna rap really quickly. Good On one last question for you, Santiago talked about Oracle. You've talked about a little bit. As we look at digital resilience, talk to us a little bit in the last minute about the evolution of Oracle. What you guys were doing there to help your customers get the resilience that they have toe have to be not just survive but thrive. >>Yeah. Oracle has a cloud offering for infrastructure, database, platform service and a complete solutions offered a South on Daz. As Santiago also mentioned, We are using AI across our entire portfolio and by this will help our customers to focus on their business innovation and capitalize on data by enabling new business models. Um, and Oracle has a global conference with our cloud regions. It's massively investing and innovating and expanding their clouds. And by offering clouds as public cloud in our data centers and also as private cloud with clouded customer, we can meet every sovereignty and security requirements. And in this way we help people to see data in new ways. We discover insights and unlock endless possibilities. And and maybe 11 of my takeaways is if I If I speak with customers, I always tell them you better start collecting your data. Now we enable this partners like Iota help us as well. If you collect your data now, you are ready for tomorrow. You can never collect your data backwards, So that is my take away for today. >>You can't collect your data backwards. Excellently, John. Gentlemen, thank you for sharing all of your insights. Very informative conversation in a moment, we'll address the question. Do you know your data? >>Are you interested in test driving the iota Ho platform kick Start the benefits of data automation for your business through the Iota Ho Data Health check program. Ah, flexible, scalable sandbox environment on the cloud of your choice with set up service and support provided by Iota ho. Look time with a data engineer to learn more and see Io Tahoe in action from around the globe. It's the Cube presenting adaptive data governance brought to you by Iota Ho. >>In this next segment, we're gonna be talking to you about getting to know your data. And specifically you're gonna hear from two folks at Io Tahoe. We've got enterprise account execs to be to Davis here, as well as Enterprise Data engineer Patrick Simon. They're gonna be sharing insights and tips and tricks for how you could get to know your data and quickly on. We also want to encourage you to engage with the media and Patrick, use the chat feature to the right, send comments, questions or feedback so you can participate. All right, Patrick Savita, take it away. Alright. >>Thankfully saw great to be here as Lisa mentioned guys, I'm the enterprise account executive here in Ohio. Tahoe you Pat? >>Yeah. Hey, everyone so great to be here. I said my name is Patrick Samit. I'm the enterprise data engineer here in Ohio Tahoe. And we're so excited to be here and talk about this topic as one thing we're really trying to perpetuate is that data is everyone's business. >>So, guys, what patent I got? I've actually had multiple discussions with clients from different organizations with different roles. So we spoke with both your technical and your non technical audience. So while they were interested in different aspects of our platform, we found that what they had in common was they wanted to make data easy to understand and usable. So that comes back. The pats point off to being everybody's business because no matter your role, we're all dependent on data. So what Pan I wanted to do today was wanted to walk you guys through some of those client questions, slash pain points that we're hearing from different industries and different rules and demo how our platform here, like Tahoe, is used for automating Dozier related tasks. So with that said are you ready for the first one, Pat? >>Yeah, Let's do it. >>Great. So I'm gonna put my technical hat on for this one. So I'm a data practitioner. I just started my job. ABC Bank. I have, like, over 100 different data sources. So I have data kept in Data Lakes, legacy data, sources, even the cloud. So my issue is I don't know what those data sources hold. I don't know what data sensitive, and I don't even understand how that data is connected. So how can I saw who help? >>Yeah, I think that's a very common experience many are facing and definitely something I've encountered in my past. Typically, the first step is to catalog the data and then start mapping the relationships between your various data stores. Now, more often than not, this has tackled through numerous meetings and a combination of excel and something similar to video which are too great tools in their own part. But they're very difficult to maintain. Just due to the rate that we are creating data in the modern world. It starts to beg for an idea that can scale with your business needs. And this is where a platform like Io Tahoe becomes so appealing, you can see here visualization of the data relationships created by the I. O. Tahoe service. Now, what is fantastic about this is it's not only laid out in a very human and digestible format in the same action of creating this view, the data catalog was constructed. >>Um so is the data catalog automatically populated? Correct. Okay, so So what I'm using Iota hope at what I'm getting is this complete, unified automated platform without the added cost? Of course. >>Exactly. And that's at the heart of Iota Ho. A great feature with that data catalog is that Iota Ho will also profile your data as it creates the catalog, assigning some meaning to those pesky column underscore ones and custom variable underscore tents. They're always such a joy to deal with. Now, by leveraging this interface, we can start to answer the first part of your question and understand where the core relationships within our data exists. Uh, personally, I'm a big fan of this view, as it really just helps the i b naturally John to these focal points that coincide with these key columns following that train of thought, Let's examine the customer I D column that seems to be at the center of a lot of these relationships. We can see that it's a fairly important column as it's maintaining the relationship between at least three other tables. >>Now you >>notice all the connectors are in this blue color. This means that their system defined relationships. But I hope Tahoe goes that extra mile and actually creates thes orange colored connectors as well. These air ones that are machine learning algorithms have predicted to be relationships on. You can leverage to try and make new and powerful relationships within your data. >>Eso So this is really cool, and I can see how this could be leverage quickly now. What if I added new data sources or your multiple data sources and need toe identify what data sensitive can iota who detect that? >>Yeah, definitely. Within the hotel platform. There, already over 300 pre defined policies such as hip for C, C, P. A and the like one can choose which of these policies to run against their data along for flexibility and efficiency and running the policies that affect organization. >>Okay, so so 300 is an exceptional number. I'll give you that. But what about internal policies that apply to my organization? Is there any ability for me to write custom policies? >>Yeah, that's no issue. And it's something that clients leverage fairly often to utilize this function when simply has to write a rejects that our team has helped many deploy. After that, the custom policy is stored for future use to profile sensitive data. One then selects the data sources they're interested in and select the policies that meet your particular needs. The interface will automatically take your data according to the policies of detects, after which you can review the discoveries confirming or rejecting the tagging. All of these insights are easily exported through the interface. Someone can work these into the action items within your project management systems, and I think this lends to the collaboration as a team can work through the discovery simultaneously, and as each item is confirmed or rejected, they can see it ni instantaneously. All this translates to a confidence that with iota hope, you can be sure you're in compliance. >>So I'm glad you mentioned compliance because that's extremely important to my organization. So what you're saying when I use the eye a Tahoe automated platform, we'd be 90% more compliant that before were other than if you were going to be using a human. >>Yeah, definitely the collaboration and documentation that the Iot Tahoe interface lends itself to really help you build that confidence that your compliance is sound. >>So we're planning a migration. Andi, I have a set of reports I need to migrate. But what I need to know is, uh well, what what data sources? Those report those reports are dependent on. And what's feeding those tables? >>Yeah, it's a fantastic questions to be toe identifying critical data elements, and the interdependencies within the various databases could be a time consuming but vital process and the migration initiative. Luckily, Iota Ho does have an answer, and again, it's presented in a very visual format. >>Eso So what I'm looking at here is my entire day landscape. >>Yes, exactly. >>Let's say I add another data source. I can still see that unified 3 60 view. >>Yeah, One future that is particularly helpful is the ability to add data sources after the data lineage. Discovery has finished alone for the flexibility and scope necessary for any data migration project. If you only need need to select a few databases or your entirety, this service will provide the answers. You're looking for things. Visual representation of the connectivity makes the identification of critical data elements a simple matter. The connections air driven by both system defined flows as well as those predicted by our algorithms, the confidence of which, uh, can actually be customized to make sure that they're meeting the needs of the initiative that you have in place. This also provides tabular output in case you needed for your own internal documentation or for your action items, which we can see right here. Uh, in this interface, you can actually also confirm or deny the pair rejection the pair directions, allowing to make sure that the data is as accurate as possible. Does that help with your data lineage needs? >>Definitely. So So, Pat, My next big question here is So now I know a little bit about my data. How do I know I can trust >>it? So >>what I'm interested in knowing, really is is it in a fit state for me to use it? Is it accurate? Does it conform to the right format? >>Yeah, that's a great question. And I think that is a pain point felt across the board, be it by data practitioners or data consumers alike. Another service that I owe Tahoe provides is the ability to write custom data quality rules and understand how well the data pertains to these rules. This dashboard gives a unified view of the strength of these rules, and your dad is overall quality. >>Okay, so Pat s o on on the accuracy scores there. So if my marketing team needs to run, a campaign can read dependent those accuracy scores to know what what tables have quality data to use for our marketing campaign. >>Yeah, this view would allow you to understand your overall accuracy as well as dive into the minutia to see which data elements are of the highest quality. So for that marketing campaign, if you need everything in a strong form, you'll be able to see very quickly with these high level numbers. But if you're only dependent on a few columns to get that information out the door, you can find that within this view, eso >>you >>no longer have to rely on reports about reports, but instead just come to this one platform to help drive conversations between stakeholders and data practitioners. >>So I get now the value of IATA who brings by automatically capturing all those technical metadata from sources. But how do we match that with the business glossary? >>Yeah, within the same data quality service that we just reviewed, one can actually add business rules detailing the definitions and the business domains that these fall into. What's more is that the data quality rules were just looking at can then be tied into these definitions. Allowing insight into the strength of these business rules is this service that empowers stakeholders across the business to be involved with the data life cycle and take ownership over the rules that fall within their domain. >>Okay, >>so those custom rules can I apply that across data sources? >>Yeah, you could bring in as many data sources as you need, so long as you could tie them to that unified definition. >>Okay, great. Thanks so much bad. And we just want to quickly say to everyone working in data, we understand your pain, so please feel free to reach out to us. we are Website the chapel. Oh, Arlington. And let's get a conversation started on how iota Who can help you guys automate all those manual task to help save you time and money. Thank you. Thank >>you. Your Honor, >>if I could ask you one quick question, how do you advise customers? You just walk in this great example this banking example that you instantly to talk through. How do you advise customers get started? >>Yeah, I think the number one thing that customers could do to get started with our platform is to just run the tag discovery and build up that data catalog. It lends itself very quickly to the other needs you might have, such as thes quality rules. A swell is identifying those kind of tricky columns that might exist in your data. Those custom variable underscore tens I mentioned before >>last questions to be to anything to add to what Pat just described as a starting place. >>I'm no, I think actually passed something that pretty well, I mean, just just by automating all those manual task. I mean, it definitely can save your company a lot of time and money, so we we encourage you just reach out to us. Let's get that conversation >>started. Excellent. So, Pete and Pat, thank you so much. We hope you have learned a lot from these folks about how to get to know your data. Make sure that it's quality, something you can maximize the value of it. Thanks >>for watching. Thanks again, Lisa, for that very insightful and useful deep dive into the world of adaptive data governance with Iota Ho Oracle First Bank of Nigeria This is Dave a lot You won't wanna mess Iota, whose fifth episode in the data automation Siri's in that we'll talk to experts from Red Hat and Happiest Minds about their best practices for managing data across hybrid cloud Inter Cloud multi Cloud I T environment So market calendar for Wednesday, January 27th That's Episode five. You're watching the Cube Global Leader digital event technique

Published Date : Dec 10 2020

SUMMARY :

adaptive data governance brought to you by Iota Ho. Gentlemen, it's great to have you on the program. Lisa is good to be back. Great. Listen, we're gonna start with you. But to really try to address these customer concerns because, you know, we wanna we So it's exciting a J from the CEO's level. It's real satisfying to see how we're able. Let's let's go back over to you. But they need to understand what kind of data they have, what shape it's in what's dependent lot of a lot of frameworks these days are hardwired, so you can set up a set It's the technical metadata coming together with policies Is this book enterprise companies are doing now? help the organizations to digest their data is to And if it was me eating that food with you guys, I would be not using chopsticks. So if you look at the challenges for these data professionals, you know, they're either on a journey to the cloud. Well, as she digs into the databases, she starts to see that So a J talk us through some examples of where But I think it helped do this Bring it to life a little bit. And one of the things I was thinking when you were talking through some We can see that on the the graphic that we've just How are you seeing those technologies being think you know this But the very first step is understanding what you have in normalizing that So if I start to see this pattern of date one day to elsewhere, I'm going to say, in the beginning about what you guys were doing with Oracle. So Oracle came to us and said, you know, we can see things changing in 2021 a. J. Lester thank you so much for joining me on this segment Thank you. is the Cube, your global leader in high tech coverage. Enjoy the best this community has to offer on the Cube, Gentlemen, it's great to have you joining us in this in this panel. Can you talk to the audience a little bit about the first Bank of One of the oldest ignored the old in Africa because of the history And how does it help the first Bank of Nigeria to be able to innovate faster with the point, we have new technologies that allow you to do this method data So one of the things that you just said Santa kind of struck me to enable the users to be adaptive. Now it changed the reality, so they needed to adapt. I wanted to go to you as we talk about in the spirit of evolution, technology is changing. customer and for the customer means that we will help them with our technology and our resource is to achieve doing there to help your clients leverage automation to improve agility? So here's the first lunch on the latest innovation Some of the things that we've talked about, Otherwise, everything grinds to a halt, and you risk falling behind your competitors. Used to talk to us about some of the business outcomes that you're seeing other customers make leveraging automation different sources to find duplicates, which you can then re And one of the when Santiago was talking about folks really kind of adapted that. Minimize copies of the data can help everyone in this shift to remote working and a lot of the the and on the site fast, especially changes are changing so quickly nowadays that you need to be What you guys were doing there to help your customers I always tell them you better start collecting your data. Gentlemen, thank you for sharing all of your insights. adaptive data governance brought to you by Iota Ho. In this next segment, we're gonna be talking to you about getting to know your data. Thankfully saw great to be here as Lisa mentioned guys, I'm the enterprise account executive here in Ohio. I'm the enterprise data engineer here in Ohio Tahoe. So with that said are you ready for the first one, Pat? So I have data kept in Data Lakes, legacy data, sources, even the cloud. Typically, the first step is to catalog the data and then start mapping the relationships Um so is the data catalog automatically populated? i b naturally John to these focal points that coincide with these key columns following These air ones that are machine learning algorithms have predicted to be relationships Eso So this is really cool, and I can see how this could be leverage quickly now. such as hip for C, C, P. A and the like one can choose which of these policies policies that apply to my organization? And it's something that clients leverage fairly often to utilize this So I'm glad you mentioned compliance because that's extremely important to my organization. interface lends itself to really help you build that confidence that your compliance is Andi, I have a set of reports I need to migrate. Yeah, it's a fantastic questions to be toe identifying critical data elements, I can still see that unified 3 60 view. Yeah, One future that is particularly helpful is the ability to add data sources after So now I know a little bit about my data. the data pertains to these rules. So if my marketing team needs to run, a campaign can read dependent those accuracy scores to know what the minutia to see which data elements are of the highest quality. no longer have to rely on reports about reports, but instead just come to this one So I get now the value of IATA who brings by automatically capturing all those technical to be involved with the data life cycle and take ownership over the rules that fall within their domain. Yeah, you could bring in as many data sources as you need, so long as you could manual task to help save you time and money. you. this banking example that you instantly to talk through. Yeah, I think the number one thing that customers could do to get started with our so we we encourage you just reach out to us. folks about how to get to know your data. into the world of adaptive data governance with Iota Ho Oracle First Bank of Nigeria

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Jeffrey Hammond, Forrester | DevOps Virtual Forum 2020


 

>> Narrator: From around the globe, it's theCUBE! With digital coverage of DevOps Virtual Forum, brought to you by Broadcom. >> Hi, Lisa Martin here covering the Broadcom DevOps Virtual Forum. I'm very pleased to be joined today by a CUBE alumni, Jeffrey Hammond, the Vice President and Principal Analyst serving CIOs at Forrester. Jeffrey, nice to talk with you today. >> Good morning, it's good to be here. >> So, a virtual forum, a great opportunity to engage with our audiences. So much has changed in the last, it's an understatement, right? Or it's an overstated thing, but it's obvious. So much has changed. When we think of DevOps, one of the things that we think of is speed, enabling organizations to be able to better serve customers or adapt to changing markets like we're in now. Speaking of the need to adapt, talk to us about what you're seeing with respect to DevOps and Agile in the age of COVID. What are things looking like? >> Yeah, I think that for most organizations, we're in a period of adjustment. When we initially started, it was essentially a sprint. You run as hard as you can for as fast as you can for as long as you can and you just kind of power through it. And that's actually what the folks at GitHub saw in May, when they run an analysis of how developers commit times and level of work that they were committing and how they were working. In the first couple months of COVID, was progressing, they found that developers, at least in the Pacific Time Zone, were actually increasing their work volume, maybe 'cause they didn't have two hour commutes, or maybe because they work stuck away in their homes, but for whatever reason, they were doing more work. And it's almost like, if you've ever run a marathon, the first mile or two in the marathon, you feel great, you just want to run and you want to power through it, you want to go hard. And if you do that, by the time you get to mile 18 or 19, you're going to be gassed, sucking for wind. And that's I think where we're starting to hit. So as we start to gear our development shops up for the reality that most of us won't be returning into an office until 2021 at the earliest. And many organizations will be fundamentally changing their remote work policies, we have to make sure that the agile processes that we use, and the DevOps processes and tools that we use to support these teams are essentially aligned to help developers run that marathon, instead of just kind of power through. So, let me give you a couple specifics. For many organizations, they have been in an environment where they will tolerate remote work and what I would call remote work around the edges, like developers can be remote, but product managers and essentially scrum masters and all the administrators that are running the SCM repositories and the DevOps pipelines are all in the office. And it's essentially centralized work. That's not where we are anymore. We're moving from remote workers at the edge to remote workers at the center of what we do. And so, one of the implications of that is that we have to think about all the activities that you need to do from a DevOps perspective, or from an agile perspective. They have to be remotable. One of the things I found with some of the organizations I talked to early on was, there were things that administrators had to do that required them to go into the office, to reboot the SCM server as an example, or to make sure that the final approvals for production were made. And so, the code could be moved into the production environment. And so, it actually was a little bit difficult because they had to get specific approval from the HR organizations to actually be allowed to go into the office in some states. And so, one of the the results of that is that, while we've traditionally said tools are important, but they're not as important as culture, as structure, as organization, as process, I think we have to rethink that a little bit. Because to the extent that tools enable us to be more digitally organized and to achieve higher levels of digitization in our processes, and be able to support the idea of remote workers in the center. They're now on an equal footing with so many of the other levers that organizations have at their disposal. I'll give you another example. For years, we've said that the key to success with Agile at the team level is cross functional, co-located teams that are working together. Physically co-located. It's the easiest way to show agile success. We can't do that anymore. We can't be physically located at least for the foreseeable future. So, how do you take the low hanging fruits of an agile transformation and apply it in the time of COVID? Well, I think what you have to do is you have to look at what physical co-location has enabled in the past and understand that it's not so much the fact that we're together looking at each other across the table, it's the fact that we're able to get into a shared mind space. From a measurement perspective, we can have shared purpose, we can engage in high bandwidth communications. It's the spiritual aspect of that physical co-location that is actually important. So, one of the biggest things that organizations need to start to ask themselves is, how do we achieve spiritual co-location with our Agile teams, because we don't have the ease of physical co-location available to us anymore. >> Well, spiritual co-location is such an interesting kind of provocative phrase there, but something that probably was a challenge. Here we are seven, eight months in, for many organizations as you say, going from physical workspaces, co-location, being able to collaborate face to face to a light switch flip overnight, and this undefined indeterminate period of time where all we were living with was uncertainty. How does spiritual... When you talk about spiritual co-location in terms of collaboration and processes and technology. Help us unpack that and how are you seeing organizations adopt it? >> Yeah, it's a great question. And I think it goes to the very root of how organizations are trying to transform themselves to be more agile and to embrace DevOps. If you go all the way back to the original Agile Manifesto. There were four principles that were espoused. Individuals and interactions over processes and tools. That's still important, individuals and interactions are at the core of software development. Processes and tools that support those individuals in those interactions are more important than ever. Working software over comprehensive documentation. Working software is still more important. But when you are trying to onboard employees, and they can't come into the office, and they can't do the two day training session, and kind of understand how things work, and they can't just holler over theCUBE, to ask a question, you may need to invest a little bit more in documentation to help that onboarding process be successful in a remote context. Customer collaboration over contract negotiation. Absolutely still important. But employee collaboration is equally as important if you want to be spiritually co-located and if you want to have a shared purpose. And then, responding to change over following a plan. I think one of the things that's happened in a lot of organizations is we have focused so much of our DevOps effort around velocity. Getting faster, we need to run as fast as we can. Like that sprinter, okay? Trying to just power through it as quickly as possible. But as we shift to the marathon way of thinking, velocity is still important but agility becomes even more important. So when you have to create an application in three weeks to do track and trace for your employees, agility is more important than just flat out velocity. And so, changing some of the ways that we think about DevOps practices is important to make sure that that agility is there. For one thing, you have to defer decisions as far down the chain to the team level as possible. So those teams have to be empowered to make decisions. Because you can't have a program level meeting of six or seven teams in one large hall and say, here's the lay of the land, here's what we're going to do, here are our processes, and here are our guardrails. Those teams have to make decisions much more quickly. The developers are actually developing code in smaller chunks of flow. They have to be able to take two hours here, or 50 minutes there and do something useful. And so, the tools that support us have to become tolerant of the reality of how we're working. So, if they work in a way that it allows the team together to take as much autonomy as they can handle, to allow them to communicate in a way that delivers shared purpose, and allows them to adapt and master new technologies, then they're in the zone, they'll get spiritually connected. I hope that makes sense (chuckles). >> It does, I think we all could use some of that. But you talked about in the beginning and I've talked to numerous companies during the pandemic on theCUBE about the productivity or rather the number of hours worked has gone way up for many roles, and times that they normally at late at night on the weekends. So, but it's a cultural, it's a mind shift. To your point about DevOps focused on velocity, sprint, sprint, sprint, and now we have to. So that cultural shift is not an easy one for developers and even the biz folks to flip so quickly. What have you seen in terms of the velocity at which businesses are able to get more of that balance between the velocity, the sprint and the agility? >> I think at the core, this really comes down to management sensitivity. When everybody was in the office, you could kind of see the mental health of development teams by watching how they work, you can call it management by walking around, right? We can't do that, managers have to be more aware of what their teams are doing, because they're not going to see that developer doing a check in at 9:00 p.m. on a Friday, because that's what they had to do to meet the objectives. And they're going to have to find new ways to measure engagement and also potential burnout. A friend of mine once had a great metric that he called the Parking Lot Metric. It was helpful as the parking lot at nine and helpful was it at five. And that gives you an indication of how engaged your developers are. What's the digital equivalent of the Parking Lot Metric in the time of COVID, it's commit stats, it's commit rates, it's the turn rate that we have in our code. So we have this information, we may not be collecting it, but then the next question becomes how do we use that information? Do we use that information to say, well, this team isn't delivering at the same level of productivity as another team? Do we weaponize that data? Or do we use that data to identify impedances in the process? Why isn't a team working effectively? Is it because they have higher levels of family obligations, and they've got kids that are at home? Is it because they're working with hardware technology, and guess what, it's not easy to get the hardware technology into their home office, because it's in the lab, at the corporate office. Or they're trying to communicate halfway around the world. And they're communicating with an office lab that is also shut down. And the bandwidth just doesn't enable the level of high bandwidth communications. So, from a DevOps perspective, managers have to get much more sensitive to the exhaust that the DevOps tools are throwing off, but also how they're going to use that in a constructive way to prevent burnout. And then they also need to, if they're not already managing, or monitoring or measuring the level of developer engagement they have, they really need to start. Whether that's surveys around developer satisfaction, whether it's more regular social events where developers can kind of just get together and drink a beer and talk about what's going on in the project and monitoring who checks in and who doesn't. They have to work harder, I think than they ever have before. >> Well, and you mentioned burnout. And that's something that I think we've all faced in this time at varying levels, and it changes and it's a real, there's a tension in the air regardless of where you are. There's a challenge, as you mentioned, people having their kids as co-workers and fighting for bandwidth, because everyone is forced in this situation. I'd love to get your perspective on some businesses that have done this, well, this adaptation. What can you share in terms of some real world examples that might inspire the audience? >> Yeah, I'll start with Stack Overflow. They recently published a piece in the Journal of the ACM around some of the things that they had discovered. First of all, just a cultural philosophy. If one person is remote, everybody is remote. And you just think that way from the executive level. Social spaces, one of the things that they talk about doing is leaving the video conference room open at the team level all day long. And the team members will go on mute, so that they don't have to, that they don't necessarily have to be there with somebody else listening to them. But if they have a question, they can just pop off mute really quickly and ask the question and if anybody else knows the answer, it's kind of like being in that virtual pod, if you will. Even here at Forrester, one of the things that we've done is we've invested in social ceremonies. We've actually moved our team meetings on my analyst team from once every two weeks to weekly. And we have built more time in for socialization, just so we can see how we're doing. I think Microsoft has really made some good information available in how they've managed things like the onboarding process. I think Amanda Silver over there mentioned that a couple of weeks ago, a presentation they did that Microsoft's onboarded over 150,000 people since the start of COVID. If you don't have good remote onboarding processes, that's going to be a disaster. Now, they're not all developers, but if you think about it, everything from how you do the interviewing process, to how you get people their badges, to how they get their equipment. Security is another issue that they called out. Typically, IT security, security of developers machines, ends at the corporate desktop. But now since we're increasingly using our own machines, our own hardware, security organization's going to have to extend their security policies to cover employee devices. And that's caused them to scramble a little bit. So, the examples are out there. It's not a lot of like, we have to do everything completely differently. But it's a lot of subtle changes that have to be made. I'll give you another example. One of the things that we are seeing is that more and more organizations to deal with the challenges around agility with respect to delivering software and embracing low code tools. In fact, we see about 50% of firms are using low code tools right now, we predict it's going to be 75% by the end of next year. So, figuring out how your DevOps processes support an organization that might be using Mendix or OutSystems, or the Power Platform, building the front end of an application, like a track and trace application really, really quickly. But then hooking it up to your back end infrastructure. Does that happen completely outside the DevOps investments that you're making? And the agile processes that you're making? Or do you adapt your organization. Are hybrid teams now, teams that not just have professional developers, but also have business users that are doing some development with a low code tool. Those are the kinds of things that we have to be willing to entertain in order to shift the focus a little bit more toward the agility side, I think. >> A lot of obstacles but also a lot of opportunities for businesses to really learn, pay attention here, pivot and grow and hopefully some good opportunities for the developers and the business folks to just get better at what they're doing and learning to embrace spiritual co-location. Jeffrey, thank you so much for joining us on the program today, very insightful conversation. >> It's my pleasure, it's an important thing. Just remember, if you're going to run that marathon, break it into 26, 10 minute runs, take a walk break in between each, and you'll find that you'll get there. >> Digestible components, wise advice. Jeffrey Hammond, thank you so much for joining. For Jeffrey, I'm Lisa Martin. You're watching Broadcom's DevOps Virtual Forum. (bright upbeat music)

Published Date : Nov 20 2020

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brought to you by Broadcom. Jeffrey, nice to talk with you today. Speaking of the need to adapt, that the key to success being able to collaborate face to face as far down the chain to and I've talked to numerous that the DevOps tools are throwing off, that might inspire the audience? One of the things that we are seeing and learning to embrace going to run that marathon, you so much for joining.

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DevOps Virtual Forum 2020 | Broadcom


 

>>From around the globe. It's the queue with digital coverage of dev ops virtual forum brought to you by Broadcom. >>Hi, Lisa Martin here covering the Broadcom dev ops virtual forum. I'm very pleased to be joined today by a cube alumni, Jeffrey Hammond, the vice president and principal analyst serving CIO is at Forester. Jeffrey. Nice to talk with you today. >>Good morning. It's good to be here. Yeah. >>So a virtual forum, great opportunity to engage with our audiences so much has changed in the last it's an understatement, right? Or it's an overstated thing, but it's an obvious, so much has changed when we think of dev ops. One of the things that we think of is speed, you know, enabling organizations to be able to better serve customers or adapt to changing markets like we're in now, speaking of the need to adapt, talk to us about what you're seeing with respect to dev ops and agile in the age of COVID, what are things looking like? >>Yeah, I think that, um, for most organizations, we're in a, uh, a period of adjustment, uh, when we initially started, it was essentially a sprint, you know, you run as hard as you can for as fast as you can for as long as you can and you just kind of power through it. And, and that's actually what, um, the folks that get hub saw in may when they ran an analysis of how developers, uh, commit times and a level of work that they were committing and how they were working, uh, in the first couple of months of COVID was, was progressing. They found that developers, at least in the Pacific time zone were actually increasing their work volume, maybe because they didn't have two hour commutes or maybe because they were stuck away in their homes, but for whatever reason, they were doing more work. >>And it's almost like, you know, if you've ever run a marathon the first mile or two in the marathon, you feel great and you just want to run and you want to power through it and you want to go hard. And if you do that by the time you get to mile 18 or 19, you're going to be gassed. It's sucking for wind. Uh, and, and that's, I think where we're starting to hit. So as we start to, um, gear our development chops out for the reality that most of us won't be returning into an office until 2021 at the earliest and many organizations will, will be fundamentally changing, uh, their remote workforce, uh, policies. We have to make sure that the agile processes that we use and the dev ops processes and tools that we use to support these teams are essentially aligned to help developers run that marathon instead of just kind of power through. >>So, um, let me give you a couple of specifics for many organizations, they have been in an environment where they will, um, tolerate Rover remote work and what I would call remote work around the edges like developers can be remote, but product managers and, um, you know, essentially scrum masters and all the administrators that are running the, uh, uh, the SCM repositories and, and the dev ops pipelines are all in the office. And it's essentially centralized work. That's not, we are anymore. We're moving from remote workers at the edge to remote workers at the center of what we do. And so one of the implications of that is that, um, we have to think about all the activities that you need to do from a dev ops perspective or from an agile perspective, they have to be remote people. One of the things I found with some of the organizations I talked to early on was there were things that administrators had to do that required them to go into the office to reboot the SCM server as an example, or to make sure that the final approvals for production, uh, were made. >>And so the code could be moved into the production environment. And so it actually was a little bit difficult because they had to get specific approval from the HR organizations to actually be allowed to go into the office in some States. And so one of the, the results of that is that while we've traditionally said, you know, tools are important, but they're not as important as culture as structure as organization as process. I think we have to rethink that a little bit because to the extent that tools enable us to be more digitally organized and to hiring, you know, achieve higher levels of digitization in our processes and be able to support the idea of remote workers in the center. They're now on an equal footing with so many of the other levers, uh, that, that, um, uh, that organizations have at their disposal. Um, I'll give you another example for years. >>We've said that the key to success with agile at the team level is cross-functional co located teams that are working together physically co located. It's the easiest way to show agile success. We can't do that anymore. We can't be physically located at least for the foreseeable future. So, you know, how do you take the low hanging fruits of an agile transformation and apply it in, in, in, in the time of COVID? Well, I think what you have to do is that you have to look at what physical co-location has enabled in the past and understand that it's not so much the fact that we're together looking at each other across the table. It's the fact that we're able to get into a shared mindspace, uh, from, um, uh, from a measurement perspective, we can have shared purpose. We can engage in high bandwidth communications. It's the spiritual aspect of that physical co-location that is actually important. So one of the biggest things that organizations need to start to ask themselves is how do we achieve spiritual colocation with our agile teams? Because we don't have the, the ease of physical co-location available to us anymore? >>Well, the spiritual co-location is such an interesting kind of provocative phrase there, but something that probably was a challenge here, we are seven, eight months in for many organizations, as you say, going from, you know, physical workspaces, co-location being able to collaborate face to face to a, a light switch flip overnight. And this undefined period of time where all we were living with with was uncertainty, how does spiritual, what do you, when you talk about spiritual co-location in terms of collaboration and processes and technology help us unpack that, and how are you seeing organizations adopted? >>Yeah, it's, it's, um, it's a great question. And, and I think it goes to the very root of how organizations are trying to transform themselves to be more agile and to embrace dev ops. Um, if you go all the way back to the, to the original, uh, agile manifesto, you know, there were four principles that were espoused individuals and interactions over processes and tools. That's still important. Individuals and interactions are at the core of software development, processes and tools that support those individual and interact. Uh, those individuals in those interactions are more important than ever working software over comprehensive documentation. Working software is still more important, but when you are trying to onboard employees and they can't come into the office and they can't do the two day training session and kind of understand how things work and they can't just holler over the cube, uh, to ask a question, you may need to invest a little bit more in documentation to help that onboarding process be successful in a remote context, uh, customer collaboration over contract negotiation. >>Absolutely still important, but employee collaboration is equally as important if you want to be spiritually, spiritually co-located. And if you want to have a shared purpose and then, um, responding to change over following a plan. I think one of the things that's happened in a lot of organizations is we have focused so much of our dev ops effort around velocity getting faster. We need to run as fast as we can like that sprinter. Okay. You know, trying to just power through it as quickly as possible. But as we shift to, to the, to the marathon way of thinking, um, velocity is still important, but agility becomes even more important. So when you have to create an application in three weeks to do track and trace for your employees, agility is more important. Um, and then just flat out velocity. Um, and so changing some of the ways that we think about dev ops practices, um, is, is important to make sure that that agility is there for one thing, you have to defer decisions as far down the chain to the team level as possible. >>So those teams have to be empowered to make decisions because you can't have a program level meeting of six or seven teams and one large hall and say, here's the lay of the land. Here's what we're going to do here are our processes. And here are our guardrails. Those teams have to make decisions much more quickly that developers are actually developing code in smaller chunks of flow. They have to be able to take two hours here or 50 minutes there and do something useful. And so the tools that support us have to become tolerant of the reality of, of, of, of how we're working. So if they work in a way that it allows the team together to take as much autonomy as they can handle, um, to, uh, allow them to communicate in a way that, that, that delivers shared purpose and allows them to adapt and master new technologies, then they're in the zone in their spiritual, they'll get spiritually connected. I hope that makes sense. >>It does. I think we all could use some of that, but, you know, you talked about in the beginning and I've, I've talked to numerous companies during the pandemic on the cube about the productivity, or rather the number of hours of work has gone way up for many roles, you know, and, and, and times that they normally late at night on the weekends. So, but it's a cultural, it's a mind shift to your point about dev ops focused on velocity, sprints, sprints, sprints, and now we have to, so that cultural shift is not an easy one for developers. And even at this folks to flip so quickly, what have you seen in terms of the velocity at which businesses are able to get more of that balance between the velocity, the sprint and the agility? >>I think, I think at the core, this really comes down to management sensitivity. Um, when everybody was in the office, you could kind of see the mental health of development teams by, by watching how they work. You know, you call it management by walking around, right. We can't do that. Managers have to, um, to, to be more aware of what their teams are doing, because they're not going to see that, that developer doing a check-in at 9:00 PM on a Friday, uh, because that's what they had to do, uh, to meet the objectives. And, um, and, and they're going to have to, to, um, to find new ways to measure engagement and also potential burnout. Um, friend of mine once had, uh, had a great metric that he called the parking lot metric. It was helpful as the parking lot at nine. And how full was it at five? >>And that gives you an indication of how engaged your developers are. Um, what's the digital equivalent equivalent to the parking lot metric in the time of COVID it's commit stats, it's commit rates. It's, um, you know, the, uh, the turn rate, uh, that we have in our code. So we have this information, we may not be collecting it, but then the next question becomes, how do we use that information? Do we use that information to say, well, this team isn't delivering as at the same level of productivity as another team, do we weaponize that data or do we use that data to identify impedances in the process? Um, why isn't a team working effectively? Is it because they have higher levels of family obligations and they've got kids that, that are at home? Um, is it because they're working with, um, you know, hardware technology, and guess what, they, it's not easy to get the hardware technology into their home office because it's in the lab at the, uh, at the corporate office, uh, or they're trying to communicate, uh, you know, halfway around the world. >>And, uh, they're communicating with a, with an office lab that is also shut down and, and, and the bandwidth just doesn't enable the, the level of high bandwidth communications. So from a dev ops perspective, managers have to get much more sensitive to the, the exhaust that the dev ops tools are throwing off, but also how they're going to use that in a constructive way to, to prevent burnout. And then they also need to, if they're not already managing or monitoring or measuring the level of developer engagement, they have, they really need to start whether that's surveys around developer satisfaction, um, whether it's, you know, more regular social events, uh, where developers can kind of just get together and drink a beer and talk about what's going on in the project, uh, and monitoring who checks in and who doesn't, uh, they have to, to, um, work harder, I think, than they ever have before. >>Well, and you mentioned burnout, and that's something that I think we've all faced in this time at varying levels and it changes. And it's a real, there's a tension in the air, regardless of where you are. There's a challenge, as you mentioned, people having, you know, coworker, their kids as coworkers and fighting for bandwidth, because everyone is forced in this situation. I'd love to get your perspective on some businesses that are, that have done this well, this adaptation, what can you share in terms of some real-world examples that might inspire the audience? >>Yeah. Uh, I'll start with, uh, stack overflow. Uh, they recently published a piece in the journal of the ACM around some of the things that they had discovered. Um, you know, first of all, just a cultural philosophy. If one person is remote, everybody is remote. And you just think that way from an executive level, um, social spaces. One of the things that they talk about doing is leaving a video conference room open at a team level all day long, and the team members, you know, we'll go on mute, you know, so that they don't have to, that they don't necessarily have to be there with somebody else listening to them. But if they have a question, they can just pop off mute really quickly and ask the question. And if anybody else knows the answer, it's kind of like being in that virtual pod. Uh, if you, uh, if you will, um, even here at Forrester, one of the things that we've done is we've invested in social ceremonies. >>We've actually moved our to our team meetings on, on my analyst team from, from once every two weeks to weekly. And we have built more time in for social Ajay socialization, just so we can see, uh, how, how, how we're doing. Um, I think Microsoft has really made some good, uh, information available in how they've managed things like the onboarding process. I think I'm Amanda silver over there mentioned that a couple of weeks ago when, uh, uh, a presentation they did that, uh, uh, Microsoft onboarded over 150,000 people since the start of COVID, if you don't have good remote onboarding processes, that's going to be a disaster. Now they're not all developers, but if you think about it, um, everything from how you do the interviewing process, uh, to how you get people, their badges, to how they get their equipment. Um, security is a, is another issue that they called out typically, uh, it security, um, the security of, of developers machines ends at, at, at the corporate desktop. >>But, you know, since we're increasingly using our own machines, our own hardware, um, security organizations kind of have to extend their security policies to cover, uh, employee devices, and that's caused them to scramble a little bit. Uh, so, so the examples are out there. It's not a lot of, like, we have to do everything completely differently, but it's a lot of subtle changes that, that have to be made. Um, I'll give you another example. Um, one of the things that, that we are seeing is that, um, more and more organizations to deal with the challenges around agility, with respect to delivering software, embracing low-code tools. In fact, uh, we see about 50% of firms are using low-code tools right now. We predict it's going to be 75% by the end of next year. So figuring out how your dev ops processes support an organization that might be using Mendix or OutSystems, or, you know, the power platform building the front end of an application, like a track and trace application really, really quickly, but then hooking it up to your backend infrastructure. Does that happen completely outside the dev ops investments that you're making and the agile processes that you're making, or do you adapt your organization? Um, our hybrid teams now teams that not just have professional developers, but also have business users that are doing some development with a low-code tool. Those are the kinds of things that we have to be, um, willing to, um, to entertain in order to shift the focus a little bit more toward the agility side, I think >>Lot of obstacles, but also a lot of opportunities for businesses to really learn, pay attention here, pivot and grow, and hopefully some good opportunities for the developers and the business folks to just get better at what they're doing and learning to embrace spiritual co-location Jeffrey, thank you so much for joining us on the program today. Very insightful conversation. >>My pleasure. It's it's, it's an important thing. Just remember if you're going to run that marathon, break it into 26, 10 minute runs, take a walk break in between each and you'll find that you'll get there. >>Digestible components, wise advice. Jeffery Hammond. Thank you so much for joining for Jeffrey I'm Lisa Martin, you're watching Broadcom's dev ops virtual forum >>From around the globe. It's the queue with digital coverage of dev ops virtual forum brought to you by Broadcom, >>Continuing our conversations here at Broadcom's dev ops virtual forum. Lisa Martin here, please. To welcome back to the program, Serge Lucio, the general manager of the enterprise software division at Broadcom. Hey, Serge. Welcome. Thank you. Good to be here. So I know you were just, uh, participating with the biz ops manifesto that just happened recently. I just had the chance to talk with Jeffrey Hammond and he unlocked this really interesting concept, but I wanted to get your thoughts on spiritual co-location as really a necessity for biz ops to succeed in this unusual time in which we're living. What are your thoughts on spiritual colocation in terms of cultural change versus adoption of technologies? >>Yeah, it's a, it's, it's quite interesting, right? When we, when we think about the major impediments for, uh, for dev ops implementation, it's all about culture, right? And swore over the last 20 years, we've been talking about silos. We'd be talking about the paradox for these teams to when it went to align in many ways, it's not so much about these teams aligning, but about being in the same car in the same books, right? It's really about fusing those teams around kind of the common purpose, a common objective. So to me, the, this, this is really about kind of changing this culture where people start to look at a kind of OKR is instead of the key objective, um, that, that drives the entire team. Now, what it means in practice is really that's, uh, we need to change a lot of behaviors, right? It's not about the Yarki, it's not about roles. It's about, you know, who can do what and when, and, uh, you know, driving a bias towards action. It also means that we need, I mean, especially in this school times, it becomes very difficult, right? To drive kind of a kind of collaboration between these teams. And so I think there there's a significant role that especially tools can play in terms of providing this complex feedback from teams to, uh, to be in that preface spiritual qualification. >>Well, and it talked about culture being, it's something that, you know, we're so used to talking about dev ops with respect to velocity, all about speed here. But of course this time everything changed so quickly, but going from the physical spaces to everybody being remote really does take it. It's very different than you can't replicate it digitally, but there are collaboration tools that can kind of really be essential to help that cultural shift. Right? >>Yeah. So 2020, we, we touch to talk about collaboration in a very mundane way. Like, of course we can use zoom. We can all get into, into the same room. But the point when I think when Jeff says spiritual, co-location, it's really about, we all share the same objective. Do we, do we have a niece who, for instance, our pipeline, right? When you talk about dev ops, probably we all started thinking about this continuous delivery pipeline that basically drives the automation, the orchestration across the team, but just thinking about a pipeline, right, at the end of the day, it's all about what is the meantime to beat back to these teams. If I'm a developer and a commit code, I don't, does it take where, you know, that code to be processed through pipeline pushy? Can I get feedback if I am a finance person who is funding a product or a project, what is my meantime to beat back? >>And so a lot of, kind of a, when we think about the pipeline, I think what's been really inspiring to me in the last year or so is that there is much more of an adoption of the Dora metrics. There is way more of a focus around value stream management. And to me, this is really when we talk about collaboration, it's really a balance. How do you provide the feedback to the different stakeholders across the life cycle in a very timely matter? And that's what we would need to get to in terms of kind of this, this notion of collaboration. It's not so much about people being in the same physical space. It's about, you know, when I checked in code, you know, to do I guess the system to automatically identify what I'm going to break. If I'm about to release some allegation, how can the system help me reduce my change pillar rates? Because it's, it's able to predict that some issue was introduced in the outpatient or work product. Um, so I think there's, there's a great role of technology and AI candidate Lynch to, to actually provide that new level of collaboration. >>So we'll get to AI in a second, but I'm curious, what are some of the, of the metrics you think that really matter right now is organizations are still in some form of transformation to this new almost 100% remote workforce. >>So I'll just say first, I'm not a big fan of metrics. Um, and the reason being that, you know, you can look at a change killer rate, right, or a lead time or cycle time. And those are, those are interesting metrics, right? The trend on metric is absolutely critical, but what's more important is you get to the root cause what is taught to you lean to that metric to degrade or improve or time. And so I'm much more interested and we, you know, fruit for Broadcom. Are we more interested in understanding what are the patterns that contribute to this? So I'll give you a very mundane example. You know, we know that cycle time is heavily influenced by, um, organizational boundaries. So, you know, we talk a lot about silos, but, uh, we we've worked with many of our customers doing value stream mapping. And oftentimes what you see is that really the boundaries of your organization creates a lot of idle time, right? So to me, it's less about the metrics. I think the door metrics are a pretty, you know, valid set metrics, but what's way more important is to understand what are the antiperspirants, what are the things that we can detect through the data that actually are affecting those metrics. And, uh, I mean, over the last 10, 20 years, we've learned a lot about kind of what are, what are the antiperspirants within our large enterprise customers. And there are plenty of them. >>What are some of the things that you're seeing now with respect to patterns that have developed over the last seven to eight months? >>So I think the two areas which clearly are evolving very quickly are on kind of the front end of the life cycle, where DevOps is more and more embracing value stream management value stream mapping. Um, and I think what's interesting is that in many ways the product is becoming the new silo. Uh, the notion of a product is very difficult by itself to actually define people are starting to recognize that a value stream is not its own little kind of Island. That in reality, when I define a product, this product, oftentimes as dependencies on our products and that in fact, you're looking at kind of a network of value streams, if you will. So, so even on that, and there is clearly kind of a new sets, if you will, of anti-patterns where products are being defined as a set of OTRs, they have interdependencies and you have have a new set of silos on the operands, uh, the Abra key movement to Israel and the SRE space where, um, I think there is a cultural clash while the dev ops side is very much embracing this notion of OTRs and value stream mapping and Belgium management. >>On the other end, you have the it operations teams. We still think business services, right? For them, they think about configure items, think about infrastructure. And so, you know, it's not uncommon to see, you know, teams where, you know, the operations team is still thinking about hundreds of thousands, tens of thousands of business services. And so the, the, there is there's this boundary where, um, I think, well, SRE is being put in place. And there's lots of thinking about what kind of metrics can be fined. I think, you know, going back to culture, I think there's a lot of cultural evolution that's still required for true operations team. >>And that's a hard thing. Cultural transformation in any industry pandemic or not is a challenging thing. You talked about, uh, AI and automation of minutes ago. How do you think those technologies can be leveraged by DevOps leaders to influence their successes and their ability to collaborate, maybe see eye to eye with the SRS? >>Yeah. Um, so th you're kind of too. So even for myself, as a leader of a, you know, 1500 people organization, there's a number of things I don't see right. On a daily basis. And, um, I think the, the, the, the technologies that we have at our disposal today from the AI are able to mind a lot of data and expose a lot of, uh, issues that's as leaders we may not be aware of. And some of the, some of these are pretty kind of easy to understand, right? We all think we're agile. And yet when you, when you start to understand, for instance, uh, what is the, what is the working progress right to during the sprint? Um, when you start to analyze the data you can detect, for instance, that maybe the teams are over committed, that there is too much work in progress. >>You can start to identify kind of, interdepencies either from a technology, from a people point of view, which were hidden, uh, you can start to understand maybe the change filler rates he's he is dragging. So I believe that there is a, there's a fundamental role to be played by the tools to, to expose again, these anti parents, to, to make these things visible to the teams, to be able to even compare teams. Right. One of the things that's, that's, uh, that's amazing is now we have access to tons of data, not just from a given customer, but across a large number of customers. And so we start to compare all of these teams kind of operate, and what's working, what's not working >>Thoughts on AI and automation as, as a facilitator of spiritual co-location. >>Yeah, absolutely. Absolutely. It's um, you know, th there's, uh, the problem we all face is the unknown, right? The, the law city, but volume variety of the data, uh, everyday we don't really necessarily completely appreciate what is the impact of our actions, right? And so, um, AI can really act as a safety net that enables us to, to understand what is the impact of our actions. Um, and so, yeah, in many ways, the ability to be informed in a timely matter to be able to interact with people on the basis of data, um, and collaborate on the data. And the actual matter, I think is, is a, is a very powerful enabler, uh, on, in that respect. I mean, I, I've seen, um, I've seen countless of times that, uh, for instance, at the SRE boundary, um, to basically show that we'll turn the quality attributes, so an incoming release, right. And exposing that to, uh, an operations person and a sorry person, and enabling that collaboration dialogue through data is a very, very powerful tool. >>Do you have any recommendations for how teams can use, you know, the SRE folks, the dev ops says can use AI and automation in the right ways to be successful rather than some ways that aren't going to be nonproductive. >>Yeah. So to me, the th there, there's a part of the question really is when, when we talk about data, there are there different ways you can use data, right? Um, so you can, you can do a lot of an analytics, predictive analytics. So I think there is a, there's a tendency, uh, to look at, let's say a, um, a specific KPI, like a, an availability KPI, or change filler rate, and to basically do a regression analysis and projecting all these things, going to happen in the future. To me, that that's, that's a, that's a bad approach. The reason why I fundamentally think it's a better approach is because we are systems. The way we develop software is, is a, is a non-leader kind of system, right? Software development is not linear nature. And so I think there's a D this is probably the worst approach is to actually focus on metrics on the other end. >>Um, if you, if you start to actually understand at a more granular level, what har, uh, which are the things which are contributing to this, right? So if you start to understand, for instance, that whenever maybe, you know, you affect a specific part of the application that translates into production issues. So we, we have, I've actually, uh, a customer who, uh, identified that, uh, over 50% of their unplanned outages were related to specific components in your architecture. And whenever these components were changed, this resulted in these plant outages. So if you start to be able to basically establish causality, right, cause an effect between kind of data across the last cycle. I think, I think this is the right way to, uh, to, to use AI. And so pharma to be, I think it's way more God could have a classification problem. What are the classes of problems that do exist and affect things as opposed to analytics, predictive, which I don't think is as powerful. >>So I mentioned in the beginning of our conversation, that just came off the biz ops manifesto. You're one of the authors of that. I want to get your thoughts on dev ops and biz ops overlapping, complimenting each other, what, from a, the biz ops perspective, what does it mean to the future of dev ops? >>Yeah, so, so it's interesting, right? If you think about DevOps, um, there's no felony document, right? Can we, we can refer to the Phoenix project. I mean, there are a set of documents which have been written, but in many ways, there's no clear definition of what dev ops is. Uh, if you go to the dev ops Institute today, you'll see that they are specific, um, trainings for instance, on value management on SRE. And so in many ways, the problem we have as an industry is that, um, there are set practices between agile dev ops, SRE Valley should management. I told, right. And we all basically talk about the same things, right. We all talk about essentially, um, accelerating in the meantime fee to feedback, but yet we don't have the common framework to talk about that. The other key thing is that we add to wait, uh, for, uh, for jeans, Jean Kim's Lascaux, um, to, uh, to really start to get into the business aspect, right? >>And for value stream mapping to start to emerge for us to start as an industry, right. It, to start to think about what is our connection with the business aspect, what's our purpose, right? And ultimately it's all about driving these business outcomes. And so to me, these ops is really about kind of, uh, putting a lens on this critical element that it's not business and it, that we in fact need to fuse business 19 that I need needs to transform itself to recognize that it's, it's this value generator, right. It's not a cost center. And so the relationship to me, it's more than BizOps provides kind of this Oliver or kind of framework, if you will. That set the context for what is the reason, uh, for it to exist. What's part of the core values and principles that it needs to embrace to, again, change from a cost center to a value center. And then we need to start to use this as a way to start to unify some of the, again, the core practices, whether it's agile, DevOps value, stream mapping SRE. Um, so, so I think over time, my hope is that we start to optimize a lot of our practices, language, um, and, uh, and cultural elements. >>Last question surgeon, the last few seconds we have here talking about this, the relation between biz ops and dev ops, um, what do you think as DevOps evolves? And as you talked to circle some of your insights, what should our audience keep their eyes on in the next six to 12 months? >>So to me, the key, the key, um, challenge for, for the industry is really around. So we were seeing a very rapid shift towards kind of, uh, product to product, right. Which we don't want to do is to recreate kind of these new silos, these hard silos. Um, so that, that's one of the big changes, uh, that I think we need to be, uh, to be really careful about, um, because it is ultimately, it is about culture. It's not about, uh, it's not about, um, kind of how we segment the work, right. And, uh, any true culture that we can overcome kind of silos. So back to, I guess, with Jeffrey's concept of, um, kind of the spiritual co-location, I think it's, it's really about that too. It's really about kind of, uh, uh, focusing on the business outcomes on kind of aligning on driving engagement across the teams, but, but not for create a, kind of a new set of silos, which instead of being vertical are going to be these horizontal products >>Crazy by surge that looking at culture as kind of a way of really, uh, uh, addressing and helping to, uh, re re reduce, replace challenges. We thank you so much for sharing your insights and your time at today's DevOps virtual forum. >>Thank you. Thanks for your time. >>I'll be right back >>From around the globe it's the cube with digital coverage of devops virtual forum brought to you by Broadcom. >>Welcome to Broadcom's DevOps virtual forum, I'm Lisa Martin, and I'm joined by another Martin, very socially distanced from me all the way coming from Birmingham, England is Glynn Martin, the head of QA transformation at BT. Glynn, it's great to have you on the program. Thank you, Lisa. I'm looking forward to it. As we said before, we went live to Martins for the person one in one segment. So this is going to be an interesting segment guys, what we're going to do is Glynn's going to give us a really kind of deep inside out view of devops from an evolution perspective. So Glynn, let's start. Transformation is at the heart of what you do. It's obviously been a very transformative year. How have the events of this year affected the >> transformation that you are still responsible for driving? Yeah. Thank you, Lisa. I mean, yeah, it has been a difficult year. >>Um, and although working for BT, which is a global telecommunications company, um, I'm relatively resilient, I suppose, as a, an industry, um, through COVID obviously still has been affected and has got its challenges. And if anything, it's actually caused us to accelerate our transformation journey. Um, you know, we had to do some great things during this time around, um, you know, in the UK for our emergency and, um, health workers give them unlimited data and for vulnerable people to support them. And that's spent that we've had to deliver changes quickly. Um, but what we want to be able to do is deliver those kinds of changes quickly, but sustainably for everything that we do, not just because there's an emergency. Um, so we were already on the kind of journey to agile, but ever more important now that we are, we are able to do those, that kind of work, do it more quickly. >>Um, and that it works because the, the implications of it not working is, can be terrible in terms of you know, we've been supporting testing centers,  new hospitals to treat COVID patients. So we need to get it right. And then therefore the coverage of what we do, the quality of what we do and how quickly we do it really has taken on a new scale and what was already a very competitive market within the telco industry within the UK. Um, you know, what I would say is that, you know, we are under pressure to deliver more value, but we have small cost challenges. We have to obviously, um, deal with the fact that, you know, COVID 19 has hit most industries kind of revenues and profits. So we've got this kind of paradox between having less costs, but having to deliver more value quicker and  to higher quality. So yeah, certainly the finances is, um, on our minds and that's why we need flexible models, cost models that allow us to kind of do growth, but we get that growth by showing that we're delivering value. Um, especially in these times when there are financial challenges on companies. So one of the things that I want to ask you about, I'm again, looking at DevOps from the inside >>Out and the evolution that you've seen, you talked about the speed of things really accelerating in this last nine months or so. When we think dev ops, we think speed. But one of the things I'd love to get your perspective on is we've talked about in a number of the segments that we've done for this event is cultural change. What are some of the things that you've seen there as, as needing to get, as you said, get things right, but done so quickly to support essential businesses, essential workers. How have you seen that cultural shift? >>Yeah, I think, you know, before test teams for themselves at this part of the software delivery cycle, um, and actually now really our customers are expecting that quality and to deliver for our customers what they want, quality has to be ingrained throughout the life cycle. Obviously, you know, there's lots of buzzwords like shift left. Um, how do we do shift left testing? Um, but for me, that's really instilling quality and given capabilities shared capabilities throughout the life cycle that drive automation, drive improvements. I always say that, you know, you're only as good as your lowest common denominator. And one thing that we were finding on our dev ops journey was that we  would be trying to do certain things quick, we had automated build, automated tests. But if we were taking a weeks to create test scripts, or we were taking weeks to manually craft data, and even then when we had taken so long to do it, that the coverage was quite poor and that led to lots of defects later on in the life cycle, or even in our production environment, we just couldn't afford to do that. >>And actually, focusing on continuous testing over the last nine to 12 months has really given us the ability to deliver quickly across the whole life cycle. And therefore actually go from doing a kind of semi agile kind of thing, where we did the user stories, we did a few of the kind of agile ceremonies, but we weren't really deploying any quicker into production because our stakeholders were scared that we didn't have the same control that we had when we had more waterfall releases. And, you know, when we didn't think of ourselves. So we've done a lot of work on every aspect, um, especially from a testing point of view, every aspect of every activity, rather than just looking at automated tests, you know, whether it is actually creating the test in the first place, whether it's doing security testing earlier in the lot and performance testing in the life cycle, et cetera. So, yeah,  it's been a real key thing that for CT, for us to drive DevOps, >>Talk to me a little bit about your team. What are some of the shifts in terms of expectations that you're experiencing and how your team interacts with the internal folks from pipeline through life cycle? >>Yeah, we've done a lot of work on this. Um, you know, there's a thing that I think people will probably call it a customer experience gap, and it reminds me of a Gilbert cartoon, where we start with the requirements here and you're almost like a Chinese whisper effects and what we deliver is completely different. So we think the testing team or the delivery teams, um, know in our teeth has done a great job. This is what it said in the acceptance criteria, but then our customers are saying, well, actually that's not working this isn't working and there's this kind of gap. Um, we had a great launch this year of agile requirements, it's one of the Broadcom tools. And that was the first time in, ever since I remember actually working within BT, I had customers saying to me, wow, you know, we want more of this. >>We want more projects to have extra requirements design on it because it allowed us to actually work with the business collaboratively. I mean, we talk about collaboration, but how do we actually, you know, do that and have something that both the business and technical people can understand. And we've actually been working with the business , using agile requirements designer to really look at what the requirements are, tease out requirements we hadn't even thought of and making sure that we've got high levels of test coverage. And what we actually deliver at the end of it, not only have we been able to generate tests more quickly, but we've got much higher test coverage and also can more smartly, using the kind of AI within the tool and then some of the other kinds of pipeline tools, actually deliver to choose the right tasks, and actually doing a risk based testing approach. So that's been a great launch this year, but just the start of many kinds of things that we're doing >>Well, what I hear in that, Glynn is a lot of positives that have come out of a very challenging situation. Talk to me about it. And I liked that perspective. This is a very challenging time for everybody in the world, but it sounds like from a collaboration perspective you're right, we talk about that a lot critical with devops. But those challenges there, you guys were able to overcome those pretty quickly. What other challenges did you face and figure out quickly enough to be able to pivot so fast? >>I mean, you talked about culture. You know, BT is like most companies  So it's very siloed. You know we're still trying to work to become closer as a company. So I think there's a lot of challenges around how would you integrate with other tools? How would you integrate with the various different technologies. And BT, we have 58 different IT stacks. That's not systems, that's stacks, all of those stacks can have hundreds of systems. And we're trying to, we've got a drive at the moment, a simplified program where we're trying to you know, reduce that number to 14 stacks. And even then there'll be complexity behind the scenes that we will be challenged more and more as we go forward. How do we actually highlight that to our users? And as an it organization, how do we make ourselves leaner, so that even when we've still got some of that legacy, and we'll never fully get rid of it and that's the kind of trade off that we have to make, how do we actually deal with that and hide that from our users and drive those programs, so we can, as I say, accelerate change,  reduce that kind of waste and that kind of legacy costs out of our business. You know, the other thing as well, I'm sure telecoms is probably no different to insurance or finance. When you take the number of products that we do, and then you combine them, the permutations are tens and hundreds of thousands of products. So we, as a business are trying to simplify, we are trying to do that in an agile way. >>And haven't tried to do agile in the proper way and really actually work at pace, really deliver value. So I think what we're looking more and more at the moment is actually  more value focused. Before we used to deliver changes sometimes into production. Someone had a great idea, or it was a great idea nine months ago or 12 months ago, but actually then we ended up deploying it and then we'd look at the users, the usage of that product or that application or whatever it is, and it's not being used for six months. So we haven't got, you know, the cost of the last 12 months. We certainly haven't gotten room for that kind of waste and, you know, for not really understanding the value of changes that we are doing. So I think that's the most important thing of the moment, it's really taking that waste out. You know, there's lots of focus on things like flow management, what bits of our process are actually taking too long. And we've started on that journey, but we've got a hell of a long way to go. But that involves looking at every aspect of the software delivery cycle. >> Going from, what 58 IT stacks down to 14 or whatever it's going to be, simplifying sounds magical to everybody. It's a big challenge. What are some of the core technology capabilities that you see really as kind of essential for enabling that with this new way that you're working? >>Yeah. I mean, I think we were started on a continuous testing journey, and I think that's just the start. I mean as I say, looking at every aspect of, you know, from a QA point of view is every aspect of what we do. And it's also looking at, you know, we've started to branch into more like AI, uh, AI ops and, you know, really the full life cycle. Um, and you know, that's just a stepping stone to, you know, I think autonomics is the way forward, right. You know, all of this kind of stuff that happens, um, you know, monitoring, uh, you know, watching the systems what's happening in production, how do we feed that back? How'd you get to a point where actually we think about change and then suddenly it's in production safely, or if it's not going to safety, it's automatically backing out. So, you know, it's a very, very long journey, but if we want to, you know, in a world where the pace is in ever-increasing and the demands for the team, and, you know, with the pressures on, at the moment where we're being asked to do things, uh, you know, more efficiently and as lean as possible, we need to be thinking about every part of the process and how we put the kind of stepping stones in place to lead us to a more automated kind of, um, you know, um, the future. >>Do you feel that that planned outcomes are starting to align with what's delivered, given this massive shift that you're experiencing? >>I think it's starting to, and I think, you know, as I say, as we look at more of a value based approach, um, and, um, you know, as I say, print, this was a kind of flow management. I think that that will become ever, uh, ever more important. So, um, I think it starting to people certainly realize that, you know, teams need to work together, you know, the kind of the cousin between business and it, especially as we go to more kind of SAS based solutions, low code solutions, you know, there's not such a gap anymore, actually, some of our business partners that expense to be much more tech savvy. Um, so I think, you know, this is what we have to kind of appreciate what is its role, how do we give the capabilities, um, become more of a centers of excellence rather than actually doing mounds amounts of work. And for me, and from a testing point of view, you know, mounds and mounds of testing, actually, how do we automate that? How do we actually generate that instead of, um, create it? I think that's the kind of challenge going forward. >>What are some, as we look forward, what are some of the things that you would like to see implemented or deployed in the next, say six to 12 months as we hopefully round a corner with this pandemic? >>Yeah, I think, um, you know, certainly for, for where we are as a company from a QA perspective, we are, um, you let's start in bits that we do well, you know, we've started creating, um, continuous delivery and DevOps pipelines. Um, there's still manual aspects of that. So, you know, certainly for me, I I've challenged my team with saying how do we do an automated journey? So if I put a requirement in JIRA or rally or wherever it is and why then click a button and, you know, with either zero touch for one such, then put that into production and have confidence that, that has been done safely and that it works and what happens if it doesn't work. So, you know, that's, that's the next, um, the next few months, that's what our concentration, um, is, is about. But it's also about decision-making, you know, how do you actually understand those value judgments? >>And I think there's lots of the things dev ops, AI ops, kind of that always ask aspects of business operations. I think it's about having the information in one place to make those kinds of decisions. How does it all try and tie it together? As I say, even still with kind of dev ops, we've still got elements within my company where we've got lots of different organizations doing some, doing similar kinds of things, but they're all kind of working in silos. So I think having AI ops as it comes more and more to the fore as we go to cloud, and that's what we need to, you know, we're still very early on in our cloud journey, you know, so we need to make sure the technologies work with cloud as well as you can have, um, legacy systems, but it's about bringing that all together and having a full, visible pipeline, um, that everybody can see and make decisions. >>You said the word confidence, which jumped out at me right away, because absolutely you've got to have be able to have confidence in what your team is delivering and how it's impacting the business and those customers. Last question then for you is how would you advise your peers in a similar situation to leverage technology automation, for example, dev ops, to be able to gain the confidence that they're making the right decisions for their business? >>I think the, the, the, the, the approach that we've taken actually is not started with technology. Um, we've actually taken a human centered design, uh, as a core principle of what we do, um, within the it part of BT. So by using human centered design, that means we talk to our customers, we understand their pain points, we map out their current processes. Um, and then when we mapped out what this process does, it also understand their aspirations as well, you know? Um, and where do they want to be in six months? You know, do they want it to be, um, more agile and, you know, or do they want to, you know, is, is this a part of their business that they want to do one better? We actually then looked at why that's not running well, and then see what, what solutions are out there. >>We've been lucky that, you know, with our partnership, with Broadcom within the payer line, lots of the tools and the PLA have directly answered some of the business's problems. But I think by having those conversations and actually engaging with the business, um, you know, especially if the business hold the purse strings, which in, in, uh, you know, in some companies include not as they do there is that kind of, you know, almost by understanding their, their pain points and then starting, this is how we can solve your problem. Um, is we've, we've tended to be much more successful than trying to impose something and say, well, here's the technology that they don't quite understand. It doesn't really understand how it kind of resonates with their problems. So I think that's the heart of it. It's really about, you know, getting, looking at the data, looking at the processes, looking at where the kind of waste is. >>And then actually then looking at the right solutions. Then, as I say, continuous testing is massive for us. We've also got a good relationship with Apple towards looking at visual AI. And actually there's a common theme through that. And I mean, AI is becoming more and more prevalent. And I know, you know, sometimes what is AI and people have kind of this semantics of, is it true AI or not, but it's certainly, you know, AI machine learning is becoming more and more prevalent in the way that we work. And it's allowing us to be much more effective, be quicker in what we do and be more accurate. And, you know, whether it's finding defects running the right tests or, um, you know, being able to anticipate problems before they're happening in a production environment. >>Well, thank you so much for giving us this sort of insight outlook at dev ops sharing the successes that you're having, taking those challenges, converting them to opportunities and forgiving folks who might be in your shoes, or maybe slightly behind advice enter. They appreciate it. We appreciate your time. >>Well, it's been an absolute pleasure, really. Thank you for inviting me. I have a extremely enjoyed it. So thank you ever so much. >>Excellent. Me too. I've learned a lot for Glenn Martin. I'm Lisa Martin. You're watching the cube >>Driving revenue today means getting better, more valuable software features into the hands of your customers. If you don't do it quickly, your competitors as well, but going faster without quality creates risks that can damage your brand destroy customer loyalty and cost millions to fix dev ops from Broadcom is a complete solution for balancing speed and risk, allowing you to accelerate the flow of value while minimizing the risk and severity of critical issues with Broadcom quality becomes integrated across the entire DevOps pipeline from planning to production, actionable insights, including our unique readiness score, provide a three 60 degree view of software quality giving you visibility into potential issues before they become disasters. Dev ops leaders can manage these risks with tools like Canary deployments tested on a small subset of users, or immediately roll back to limit the impact of defects for subsequent cycles. Dev ops from Broadcom makes innovation improvement easier with integrated planning and continuous testing tools that accelerate the flow of value product requirements are used to automatically generate tests to ensure complete quality coverage and tests are easily updated. >>As requirements change developers can perform unit testing without ever leaving their preferred environment, improving efficiency and productivity for the ultimate in shift left testing the platform also integrates virtual services and test data on demand. Eliminating two common roadblocks to fast and complete continuous testing. When software is ready for the CIC CD pipeline, only DevOps from Broadcom uses AI to prioritize the most critical and relevant tests dramatically improving feedback speed with no decrease in quality. This release is ready to go wherever you are in your DevOps journey. Broadcom helps maximize innovation velocity while managing risk. So you can deploy ideas into production faster and release with more confidence from around the globe. It's the queue with digital coverage of dev ops virtual forum brought to you by Broadcom. >>Hi guys. Welcome back. So we have discussed the current state and the near future state of dev ops and how it's going to evolve from three unique perspectives. In this last segment, we're going to open up the floor and see if we can come to a shared understanding of where dev ops needs to go in order to be successful next year. So our guests today are, you've seen them all before Jeffrey Hammond is here. The VP and principal analyst serving CIO is at Forester. We've also Serge Lucio, the GM of Broadcom's enterprise software division and Glenn Martin, the head of QA transformation at BT guys. Welcome back. Great to have you all three together >>To be here. >>All right. So we're very, we're all very socially distanced as we've talked about before. Great to have this conversation. So let's, let's start with one of the topics that we kicked off the forum with Jeff. We're going to start with you spiritual co-location that's a really interesting topic that we've we've uncovered, but how much of the challenge is truly cultural and what can we solve through technology? Jeff, we'll start with you then search then Glen Jeff, take it away. >>Yeah, I think fundamentally you can have all the technology in the world and if you don't make the right investments in the cultural practices in your development organization, you still won't be effective. Um, almost 10 years ago, I wrote a piece, um, where I did a bunch of research around what made high-performance teams, software delivery teams, high performance. And one of the things that came out as part of that was that these teams have a high level of autonomy. And that's one of the things that you see coming out of the agile manifesto. Let's take that to today where developers are on their own in their own offices. If you've got teams where the team itself had a high level of autonomy, um, and they know how to work, they can make decisions. They can move forward. They're not waiting for management to tell them what to do. >>And so what we have seen is that organizations that embraced autonomy, uh, and got their teams in the right place and their teams had the information that they needed to make the right decisions have actually been able to operate pretty well, even as they've been remote. And it's turned out to be things like, well, how do we actually push the software that we've created into production that would become the challenge is not, are we writing the right software? And that's why I think the term spiritual co-location is so important because even though we may be physically distant, we're on the same plane, we're connected from a, from, from a, a shared purpose. Um, you know, surgeon, I worked together a long, long time ago. So it's been what almost 15, 16 years since we were at the same place. And yet I would say there's probably still a certain level of spiritual co-location between us, uh, because of the shared purposes that we've had in the past and what we've seen in the industry. And that's a really powerful tool, uh, to build on. So what do tools play as part of that, to the extent that tools make information available, to build shared purpose on to the extent that they enable communication so that we can build that spiritual co-location to the extent that they reinforce the culture that we want to put in place, they can be incredibly valuable, especially when, when we don't have the luxury of physical locate physical co-location. Okay. That makes sense. >>It does. I shouldn't have introduced us. This last segment is we're all spiritually co-located or it's a surge, clearly you're still spiritually co located with jump. Talk to me about what your thoughts are about spiritual of co-location the cultural impact and how technology can move it forward. >>Yeah. So I think, well, I'm going to sound very similar to Jeff in that respect. I think, you know, it starts with kind of a shared purpose and the other understanding, Oh, individuals teams, uh, contributed to kind of a business outcome, what is our shared goal or shared vision? What's what is it we're trying to achieve collectively and keeping it kind of aligned to that? Um, and so, so it's really starts with that now, now the big challenge, always these over the last 20 years, especially in large organization, there's been specialization of roles and functions. And so we, we all that started to basically measure which we do, uh, on a daily basis using metrics, which oftentimes are completely disconnected from kind of a business outcome or purpose. We, we kind of reverted back to, okay, what is my database all the time? What is my cycle time? >>Right. And, and I think, you know, which we can do or where we really should be focused as an industry is to start to basically provide a lens or these different stakeholders to look at what they're doing in the context of kind of these business outcomes. So, um, you know, probably one of my, um, favorites experience was to actually weakness at one of a large financial institution. Um, you know, Tuesday Golder's unquote development and operations staring at the same data, right. Which was related to, you know, in calming changes, um, test execution results, you know, Coverity coverage, um, official liabilities and all the all ran. It could have a direction level links. And that's when you start to put these things in context and represent that to you in a way that these different stakeholders can, can look at from their different lens. And, uh, and it can start to basically communicate and, and understand have they joined our company to, uh, to, to that kind of common view or objective. >>And Glen, we talked a lot about transformation with you last time. What are your thoughts on spiritual colocation and the cultural part, the technology impact? >>Yeah, I mean, I agree with Jeffrey that, you know, um, the people and culture, the most important thing, actually, that's why it's really important when you're transforming to have partners who have the same vision as you, um, who, who you can work with, have the same end goal in mind. And w I've certainly found that with our, um, you know, continuing relationship with Broadcom, what it also does though, is although, you know, tools can accelerate what you're doing and can join consistency. You know, we've seen within simplify, which is BTS flagship transformation program, where we're trying to, as it can, it says simplify the number of systems stacks that we have, the number of products that we have actually at the moment, we've got different value streams within that program who have got organizational silos. We were trying to rewrite, rewrite the wheel, um, who are still doing things manually. >>So in order to try and bring that consistency, we need the right tools that actually are at an enterprise grade, which can be flexible to work with in BT, which is such a complex and very dev, uh, different environments, depending on what area of BT you're in, whether it's a consumer, whether it's a mobile area, whether it's large global or government organizations, you know, we found that we need tools that can, um, drive that consistency, but also flex to Greenfield brownfield kind of technologies as well. So it's really important that as I say, for a number of different aspects, that you have the right partner, um, to drive the right culture, I've got the same vision, but also who have the tool sets to help you accelerate. They can't do that on their own, but they can help accelerate what it is you're trying to do in it. >>And a really good example of that is we're trying to shift left, which is probably a, quite a bit of a buzz phrase in their kind of testing world at the moment. But, you know, I could talk about things like continuous delivery direct to when a ball comes tools and it has many different features to it, but very simply on its own, it allows us to give the visibility of what the teams are doing. And once we have that visibility, then we can talk to the teams, um, around, you know, could they be doing better component testing? Could they be using some virtualized services here or there? And that's not even the main purpose of continuous delivery director, but it's just a reason that tools themselves can just give greater visibility of have much more intuitive and insightful conversations with other teams and reduce those organizational silos. >>Thanks, Ben. So we'd kind of sum it up, autonomy collaboration tools that facilitate that. So let's talk now about metrics from your perspectives. What are the metrics that matter? Jeff, >>I'm going to go right back to what Glenn said about data that provides visibility that enables us to, to make decisions, um, with shared purpose. And so business value has to be one of the first things that we look at. Um, how do we assess whether we have built something that is valuable, you know, that could be sales revenue, it could be net promoter score. Uh, if you're not selling what you've built, it could even be what the level of reuse is within your organization or other teams picking up the services, uh, that you've created. Um, one of the things that I've begun to see organizations do is to align value streams with customer journeys and then to align teams with those value streams. So that's one of the ways that you get to a shared purpose, cause we're all trying to deliver around that customer journey, the value with it. >>And we're all measured on that. Um, there are flow metrics which are really important. How long does it take us to get a new feature out from the time that we conceive it to the time that we can run our first experiments with it? There are quality metrics, um, you know, some of the classics or maybe things like defect, density, or meantime to response. Um, one of my favorites came from a, um, a company called ultimate software where they looked at the ratio of defects found in production to defects found in pre production and their developers were in fact measured on that ratio. It told them that guess what quality is your job to not just the test, uh, departments, a group, the fourth level that I think is really important, uh, in, in the current, uh, situation that we're in is the level of engagement in your development organization. >>We used to joke that we measured this with the parking lot metric helpful was the parking lot at nine. And how full was it at five o'clock. I can't do that anymore since we're not physically co-located, but what you can do is you can look at how folks are delivering. You can look at your metrics in your SCM environment. You can look at, uh, the relative rates of churn. Uh, you can look at things like, well, are our developers delivering, uh, during longer periods earlier in the morning, later in the evening, are they delivering, uh, you know, on the weekends as well? Are those signs that we might be heading toward a burnout because folks are still running at sprint levels instead of marathon levels. Uh, so all of those in combination, uh, business value, uh, flow engagement in quality, I think form the backbone of any sort of, of metrics, uh, a program. >>The second thing that I think you need to look at is what are we going to do with the data and the philosophy behind the data is critical. Um, unfortunately I see organizations where they weaponize the data and that's completely the wrong way to look at it. What you need to do is you need to say, you need to say, how is this data helping us to identify the blockers? The things that aren't allowing us to provide the right context for people to do the right thing. And then what do we do to remove those blockers, uh, to make sure that we're giving these autonomous teams the context that they need to do their job, uh, in a way that creates the most value for the customers. >>Great advice stuff, Glenn, over to your metrics that matter to you that really make a big impact. And, and, and also how do you measure quality kind of following onto the advice that Jeff provided? >>That's some great advice. Actually, he talks about value. He talks about flow. Both of those things are very much on my mind at the moment. Um, but there was this, I listened to a speaker, uh, called me Kirsten a couple of months ago. It taught very much around how important flow management is and removing, you know, and using that to remove waste, to understand in terms of, you know, making software changes, um, what is it that's causing us to do it longer than we need to. So where are those areas where it takes long? So I think that's a very important thing for us. It's even more basic than that at the moment, we're on a journey from moving from kind of a waterfall to agile. Um, and the problem with moving from waterfall to agile is with waterfall, the, the business had a kind of comfort that, you know, everything was tested together and therefore it's safer. >>Um, and with agile, there's that kind of, you know, how do we make sure that, you know, if we're doing things quick and we're getting stuff out the door that we give that confidence, um, that that's ready to go, or if there's a risk that we're able to truly articulate what that risk is. So there's a bit about release confidence, um, and some of the metrics around that and how, how healthy those releases are, and actually saying, you know, we spend a lot of money, um, um, an investment setting up our teams, training our teams, are we actually seeing them deliver more quickly and are we actually seeing them deliver more value quickly? So yeah, those are the two main things for me at the moment, but I think it's also about, you know, generally bringing it all together, the dev ops, you know, we've got the kind of value ops AI ops, how do we actually bring that together to so we can make quick decisions and making sure that we are, um, delivering the biggest bang for our buck, absolutely biggest bang for the buck, surge, your thoughts. >>Yeah. So I think we all agree, right? It starts with business metrics, flow metrics. Um, these are kind of the most important metrics. And ultimately, I mean, one of the things that's very common across a highly functional teams is engagements, right? When, when you see a team that's highly functioning, that's agile, that practices DevOps every day, they are highly engaged. Um, that that's, that's definitely true. Now the, you know, back to, I think, uh, Jeff's point on weaponization of metrics. One of the key challenges we see is that, um, organizations traditionally have been kind of, uh, you know, setting up benchmarks, right? So what is a good cycle time? What is a good lead time? What is a good meantime to repair? The, the problem is that this is very contextual, right? It varies. It's going to vary quite a bit, depending on the nature of application and system. >>And so one of the things that we really need to evolve, um, as an industry is to understand that it's not so much about those flow metrics is about our, these four metrics ultimately contribute to the business metric to the business outcome. So that's one thing. The second aspect, I think that's oftentimes misunderstood is that, you know, when you have a bad cycle time or, or, or what you perceive as being a buy cycle time or better quality, the problem is oftentimes like all, do you go and explore why, right. What is the root cause of this? And I think one of the key challenges is that we tend to focus a lot of time on metrics and not on the eye type patterns, which are pretty common across the industry. Um, you know, if you look at, for instance, things like lead time, for instance, it's very common that, uh, organizational boundaries are going to be a key contributor to badly time. >>And so I think that there is, you know, the only the metrics there is, I think a lot of work that we need to do in terms of classifying, descend type patterns, um, you know, back to you, Jeff, I think you're one of the cool offers of waterscrumfall as a, as, as a key pattern, the industry or anti-spatter. Um, but waterscrumfall right is a key one, right? And you will detect that through kind of a defect arrival rates. That's where that looks like an S-curve. And so I think it's beyond kind of the, the metrics is what do you do with those metrics? >>Right? I'll tell you a search. One of the things that is really interesting to me in that space is I think those of us had been in industry for a long time. We know the anti-patterns cause we've seen them in our career maybe in multiple times. And one of the things that I think you could see tooling do is perhaps provide some notification of anti-patterns based on the telemetry that comes in. I think it would be a really interesting place to apply, uh, machine learning and reinforcement learning techniques. Um, so hopefully something that we'd see in the future with dev ops tools, because, you know, as a manager that, that, you know, may be only a 10 year veteran or 15 year veteran, you may be seeing these anti-patterns for the first time. And it would sure be nice to know what to do, uh, when they start to pop up, >>That would right. Insight, always helpful. All right, guys, I would like to get your final thoughts on this. The one thing that you believe our audience really needs to be on the lookout for and to put on our agendas for the next 12 months, Jeff will go back to you. Okay. >>I would say look for the opportunities that this disruption presents. And there are a couple that I see, first of all, uh, as we shift to remote central working, uh, we're unlocking new pools of talent, uh, we're, it's possible to implement, uh, more geographic diversity. So, so look to that as part of your strategy. Number two, look for new types of tools. We've seen a lot of interest in usage of low-code tools to very quickly develop applications. That's potentially part of a mainstream strategy as we go into 2021. Finally, make sure that you embrace this idea that you are supporting creative workers that agile and dev ops are the peanut butter and chocolate to support creative, uh, workers with algorithmic capabilities, >>Peanut butter and chocolate Glen, where do we go from there? What are, what's the one silver bullet that you think folks to be on the lookout for now? I, I certainly agree that, um, low, low code is, uh, next year. We'll see much more low code we'd already started going, moving towards a more of a SAS based world, but low code also. Um, I think as well for me, um, we've still got one foot in the kind of cow camp. Um, you know, we'll be fully trying to explore what that means going into the next year and exploiting the capabilities of cloud. But I think the last, um, the last thing for me is how do you really instill quality throughout the kind of, um, the, the life cycle, um, where, when I heard the word scrum fall, it kind of made me shut it because I know that's a problem. That's where we're at with some of our things at the moment we need to get beyond that. We need >>To be releasing, um, changes more frequently into production and actually being a bit more brave and having the confidence to actually do more testing in production and go straight to production itself. So expect to see much more of that next year. Um, yeah. Thank you. I haven't got any food analogies. Unfortunately we all need some peanut butter and chocolate. All right. It starts to take us home. That's what's that nugget you think everyone needs to have on their agendas? >>That's interesting. Right. So a couple of days ago we had kind of a latest state of the DevOps report, right? And if you read through the report, it's all about the lost city, but it's all about sweet. We still are receiving DevOps as being all about speed. And so to me, the key advice is in order to create kind of a spiritual collocation in order to foster engagement, we have to go back to what is it we're trying to do collectively. We have to go back to tie everything to the business outcome. And so for me, it's absolutely imperative for organizations to start to plot their value streams, to understand how they're delivering value into aligning everything they do from a metrics to deliver it, to flow to those metrics. And only with that, I think, are we going to be able to actually start to really start to align kind of all these roles across the organizations and drive, not just speed, but business outcomes, >>All about business outcomes. I think you guys, the three of you could write a book together. So I'll give you that as food for thought. Thank you all so much for joining me today and our guests. I think this was an incredibly valuable fruitful conversation, and we appreciate all of you taking the time to spiritually co-located with us today, guys. Thank you. Thank you, Lisa. Thank you. Thank you for Jeff Hammond serves Lucio and Glen Martin. I'm Lisa Martin. Thank you for watching the broad cops Broadcom dev ops virtual forum.

Published Date : Nov 18 2020

SUMMARY :

of dev ops virtual forum brought to you by Broadcom. Nice to talk with you today. It's good to be here. One of the things that we think of is speed, it was essentially a sprint, you know, you run as hard as you can for as fast as you can And it's almost like, you know, if you've ever run a marathon the first mile or two in the marathon, um, we have to think about all the activities that you need to do from a dev ops perspective and to hiring, you know, achieve higher levels of digitization in our processes and We've said that the key to success with agile at the team level is cross-functional organizations, as you say, going from, you know, physical workspaces, uh, agile manifesto, you know, there were four principles that were espoused individuals and interactions is important to make sure that that agility is there for one thing, you have to defer decisions So those teams have to be empowered to make decisions because you can't have a I think we all could use some of that, but, you know, you talked about in the beginning and I've, Um, when everybody was in the office, you could kind of see the And that gives you an indication of how engaged your developers are. um, whether it's, you know, more regular social events, that have done this well, this adaptation, what can you share in terms of some real-world examples that might Um, you know, first of all, since the start of COVID, if you don't have good remote onboarding processes, Those are the kinds of things that we have to be, um, willing to, um, and the business folks to just get better at what they're doing and learning to embrace It's it's, it's an important thing. Thank you so much for joining for Jeffrey I'm Lisa Martin, of dev ops virtual forum brought to you by Broadcom, I just had the chance to talk with Jeffrey Hammond and he unlocked this really interesting concept, uh, you know, driving a bias towards action. Well, and it talked about culture being, it's something that, you know, we're so used to talking about dev ops with respect does it take where, you know, that code to be processed through pipeline pushy? you know, when I checked in code, you know, to do I guess the system to automatically identify what So we'll get to AI in a second, but I'm curious, what are some of the, of the metrics you think that really matter right And so I'm much more interested and we, you know, fruit for Broadcom. are being defined as a set of OTRs, they have interdependencies and you have have a new set And so, you know, it's not uncommon to see, you know, teams where, you know, How do you think those technologies can be leveraged by DevOps leaders to influence as a leader of a, you know, 1500 people organization, there's a number of from a people point of view, which were hidden, uh, you can start to understand maybe It's um, you know, you know, the SRE folks, the dev ops says can use AI and automation in the right ways Um, so you can, you can do a lot of an analytics, predictive analytics. So if you start to understand, for instance, that whenever maybe, you know, So I mentioned in the beginning of our conversation, that just came off the biz ops manifesto. the problem we have as an industry is that, um, there are set practices between And so to me, these ops is really about kind of, uh, putting a lens on So to me, the key, the key, um, challenge for, We thank you so much for sharing your insights and your time at today's DevOps Thanks for your time. of devops virtual forum brought to you by Broadcom. Transformation is at the heart of what you do. transformation that you are still responsible for driving? you know, we had to do some great things during this time around, um, you know, in the UK for one of the things that I want to ask you about, I'm again, looking at DevOps from the inside But one of the things I'd love to get your perspective I always say that, you know, you're only as good as your lowest And, you know, What are some of the shifts in terms of expectations Um, you know, there's a thing that I think people I mean, we talk about collaboration, but how do we actually, you know, do that and have something that did you face and figure out quickly enough to be able to pivot so fast? and that's the kind of trade off that we have to make, how do we actually deal with that and hide that from So we haven't got, you know, the cost of the last 12 months. What are some of the core technology capabilities that you see really as kind demands for the team, and, you know, with the pressures on, at the moment where we're being asked to do things, And for me, and from a testing point of view, you know, mounds and mounds of testing, we are, um, you let's start in bits that we do well, you know, we've started creating, ops as it comes more and more to the fore as we go to cloud, and that's what we need to, Last question then for you is how would you advise your peers in a similar situation to You know, do they want it to be, um, more agile and, you know, or do they want to, especially if the business hold the purse strings, which in, in, uh, you know, in some companies include not as they And I know, you know, sometimes what is AI Well, thank you so much for giving us this sort of insight outlook at dev ops sharing the So thank you ever so much. I'm Lisa Martin. the entire DevOps pipeline from planning to production, actionable This release is ready to go wherever you are in your DevOps journey. Great to have you all three together We're going to start with you spiritual co-location that's a really interesting topic that we've we've And that's one of the things that you see coming out of the agile Um, you know, surgeon, I worked together a long, long time ago. Talk to me about what your thoughts are about spiritual of co-location I think, you know, it starts with kind of a shared purpose and the other understanding, that to you in a way that these different stakeholders can, can look at from their different lens. And Glen, we talked a lot about transformation with you last time. And w I've certainly found that with our, um, you know, continuing relationship with Broadcom, So it's really important that as I say, for a number of different aspects, that you have the right partner, then we can talk to the teams, um, around, you know, could they be doing better component testing? What are the metrics So that's one of the ways that you get to a shared purpose, cause we're all trying to deliver around that um, you know, some of the classics or maybe things like defect, density, or meantime to response. later in the evening, are they delivering, uh, you know, on the weekends as well? teams the context that they need to do their job, uh, in a way that creates the most value for the customers. And, and, and also how do you measure quality kind of following the business had a kind of comfort that, you know, everything was tested together and therefore it's safer. Um, and with agile, there's that kind of, you know, how do we make sure that, you know, if we're doing things quick and we're getting stuff out the door that of, uh, you know, setting up benchmarks, right? And so one of the things that we really need to evolve, um, as an industry is to understand that we need to do in terms of classifying, descend type patterns, um, you know, And one of the things that I think you could see tooling do is The one thing that you believe our audience really needs to be on the lookout for and to put and dev ops are the peanut butter and chocolate to support creative, uh, But I think the last, um, the last thing for me is how do you really instill and having the confidence to actually do more testing in production and go straight to production itself. And if you read through the report, it's all about the I think this was an incredibly valuable fruitful conversation, and we appreciate all of you

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Full Keynote Hour - DockerCon 2020


 

(water running) (upbeat music) (electric buzzing) >> Fuel up! (upbeat music) (audience clapping) (upbeat music) >> Announcer: From around the globe. It's the queue with digital coverage of DockerCon live 2020, brought to you by Docker and its ecosystem partners. >> Hello everyone, welcome to DockerCon 2020. I'm John Furrier with theCUBE I'm in our Palo Alto studios with our quarantine crew. We have a great lineup here for DockerCon 2020. Virtual event, normally it was in person face to face. I'll be with you throughout the day from an amazing lineup of content, over 50 different sessions, cube tracks, keynotes, and we've got two great co-hosts here with Docker, Jenny Burcio and Bret Fisher. We'll be with you all day today, taking you through the program, helping you navigate the sessions. I'm so excited. Jenny, this is a virtual event. We talk about this. Can you believe it? Maybe the internet gods be with us today and hope everyone's having-- >> Yes. >> Easy time getting in. Jenny, Bret, thank you for-- >> Hello. >> Being here. >> Hey. >> Hi everyone, so great to see everyone chatting and telling us where they're from. Welcome to the Docker community. We have a great day planned for you. >> Guys great job getting this all together. I know how hard it is. These virtual events are hard to pull off. I'm blown away by the community at Docker. The amount of sessions that are coming in the sponsor support has been amazing. Just the overall excitement around the brand and the opportunities given this tough times where we're in. It's super exciting again, made the internet gods be with us throughout the day, but there's plenty of content. Bret's got an amazing all day marathon group of people coming in and chatting. Jenny, this has been an amazing journey and it's a great opportunity. Tell us about the virtual event. Why DockerCon virtual. Obviously everyone's canceling their events, but this is special to you guys. Talk about DockerCon virtual this year. >> The Docker community shows up at DockerCon every year, and even though we didn't have the opportunity to do an in person event this year, we didn't want to lose the time that we all come together at DockerCon. The conversations, the amazing content and learning opportunities. So we decided back in December to make DockerCon a virtual event. And of course when we did that, there was no quarantine we didn't expect, you know, I certainly didn't expect to be delivering it from my living room, but we were just, I mean we were completely blown away. There's nearly 70,000 people across the globe that have registered for DockerCon today. And when you look at DockerCon of past right live events, really and we're learning are just the tip of the iceberg and so thrilled to be able to deliver a more inclusive global event today. And we have so much planned I think. Bret, you want to tell us some of the things that you have planned? >> Well, I'm sure I'm going to forget something 'cause there's a lot going on. But, we've obviously got interviews all day today on this channel with John and the crew. Jenny has put together an amazing set of all these speakers, and then you have the captain's on deck, which is essentially the YouTube live hangout where we just basically talk shop. It's all engineers, all day long. Captains and special guests. And we're going to be in chat talking to you about answering your questions. Maybe we'll dig into some stuff based on the problems you're having or the questions you have. Maybe there'll be some random demos, but it's basically not scripted, it's an all day long unscripted event. So I'm sure it's going to be a lot of fun hanging out in there. >> Well guys, I want to just say it's been amazing how you structured this so everyone has a chance to ask questions, whether it's informal laid back in the captain's channel or in the sessions, where the speakers will be there with their presentations. But Jenny, I want to get your thoughts because we have a site out there that's structured a certain way for the folks watching. If you're on your desktop, there's a main stage hero. There's then tracks and Bret's running the captain's tracks. You can click on that link and jump into his session all day long. He's got an amazing set of line of sleet, leaning back, having a good time. And then each of the tracks, you can jump into those sessions. It's on a clock, it'll be available on demand. All that content is available if you're on your desktop. If you're on your mobile, it's the same thing. Look at the calendar, find the session that you want. If you're interested in it, you could watch it live and chat with the participants in real time or watch it on demand. So there's plenty of content to navigate through. We do have it on a clock and we'll be streaming sessions as they happen. So you're in the moment and that's a great time to chat in real time. But there's more, Jenny, getting more out of this event. You guys try to bring together the stimulation of community. How does the participants get more out of the the event besides just consuming some of the content all day today? >> Yes, so first set up your profile, put your picture next to your chat handle and then chat. John said we have various setups today to help you get the most out of your experience are breakout sessions. The content is prerecorded, so you get quality content and the speakers and chat so you can ask questions the whole time. If you're looking for the hallway track, then definitely check out the captain's on deck channel. And then we have some great interviews all day on the queue. So set up your profile, join the conversation and be kind, right? This is a community event. Code of conduct is linked on every page at the top, and just have a great day. >> And Bret, you guys have an amazing lineup on the captain, so you have a great YouTube channel that you have your stream on. So the folks who were familiar with that can get that either on YouTube or on the site. The chat is integrated in, So you're set up, what do you got going on? Give us the highlights. What are you excited about throughout your day? Take us through your program on the captains. That's going to be probably pretty dynamic in the chat too. >> Yeah, so I'm sure we're going to have lots of, stuff going on in chat. So no cLancaerns there about, having crickets in the chat. But we're going to be basically starting the day with two of my good Docker captain friends, (murmurs) and Laura Taco. And we're going to basically start you out and at the end of this keynote, at the end of this hour and we're going to get you going and then you can maybe jump out and go to take some sessions. Maybe there's some stuff you want to check out and other sessions that you want to chat and talk with the instructors, the speakers there, and then you're going to come back to us, right? Or go over, check out the interviews. So the idea is you're hopping back and forth and throughout the day we're basically changing out every hour. We're not just changing out the guests basically, but we're also changing out the topics that we can cover because different guests will have different expertise. We're going to have some special guests in from Microsoft, talk about some of the cool stuff going on there, and basically it's captains all day long. And if you've been on my YouTube live show you've watched that, you've seen a lot of the guests we have on there. I'm lucky to just hang out with all these really awesome people around the world, so it's going to be fun. >> Awesome and the content again has been preserved. You guys had a great session on call for paper sessions. Jenny, this is good stuff. What other things can people do to make it interesting? Obviously we're looking for suggestions. Feel free to chirp on Twitter about ideas that can be new. But you guys got some surprises. There's some selfies, what else? What's going on? Any secret, surprises throughout the day. >> There are secret surprises throughout the day. You'll need to pay attention to the keynotes. Bret will have giveaways. I know our wonderful sponsors have giveaways planned as well in their sessions. Hopefully right you feel conflicted about what you're going to attend. So do know that everything is recorded and will be available on demand afterwards so you can catch anything that you miss. Most of them will be available right after they stream the initial time. >> All right, great stuff, so they've got the Docker selfie. So the Docker selfies, the hashtag is just DockerCon hashtag DockerCon. If you feel like you want to add some of the hashtag no problem, check out the sessions. You can pop in and out of the captains is kind of the cool kids are going to be hanging out with Bret and then all they'll knowledge and learning. Don't miss the keynote, the keynote should be solid. We've got chain Governor from red monk delivering a keynote. I'll be interviewing him live after his keynote. So stay with us. And again, check out the interactive calendar. All you got to do is look at the calendar and click on the session you want. You'll jump right in. Hop around, give us feedback. We're doing our best. Bret, any final thoughts on what you want to share to the community around, what you got going on the virtual event, just random thoughts? >> Yeah, so sorry we can't all be together in the same physical place. But the coolest thing about as business online, is that we actually get to involve everyone, so as long as you have a computer and internet, you can actually attend DockerCon if you've never been to one before. So we're trying to recreate that experience online. Like Jenny said, the code of conduct is important. So, we're all in this together with the chat, so try to be nice in there. These are all real humans that, have feelings just like me. So let's try to keep it cool. And, over in the Catherine's channel we'll be taking your questions and maybe playing some music, playing some games, giving away some free stuff, while you're, in between sessions learning, oh yeah. >> And I got to say props to your rig. You've got an amazing setup there, Bret. I love what your show, you do. It's really bad ass and kick ass. So great stuff. Jenny sponsors ecosystem response to this event has been phenomenal. The attendance 67,000. We're seeing a surge of people hitting the site now. So if you're not getting in, just, Wade's going, we're going to crank through the queue, but the sponsors on the ecosystem really delivered on the content side and also the sport. You want to share a few shout outs on the sponsors who really kind of helped make this happen. >> Yeah, so definitely make sure you check out the sponsor pages and you go, each page is the actual content that they will be delivering. So they are delivering great content to you. So you can learn and a huge thank you to our platinum and gold authors. >> Awesome, well I got to say, I'm super impressed. I'm looking forward to the Microsoft Amazon sessions, which are going to be good. And there's a couple of great customer sessions there. I tweeted this out last night and let them get you guys' reaction to this because there's been a lot of talk around the COVID crisis that we're in, but there's also a positive upshot to this is Cambridge and explosion of developers that are going to be building new apps. And I said, you know, apps aren't going to just change the world, they're going to save the world. So a lot of the theme here is the impact that developers are having right now in the current situation. If we get the goodness of compose and all the things going on in Docker and the relationships, this real impact happening with the developer community. And it's pretty evident in the program and some of the talks and some of the examples. how containers and microservices are certainly changing the world and helping save the world, your thoughts. >> Like you said, a number of sessions and interviews in the program today that really dive into that. And even particularly around COVID, Clement Beyondo is sharing his company's experience, from being able to continue operations in Italy when they were completely shut down beginning of March. We have also in theCUBE channel several interviews about from the national Institute of health and precision cancer medicine at the end of the day. And you just can really see how containerization and developers are moving in industry and really humanity forward because of what they're able to build and create, with advances in technology. >> Yeah and the first responders and these days is developers. Bret compose is getting a lot of traction on Twitter. I can see some buzz already building up. There's huge traction with compose, just the ease of use and almost a call for arms for integrating into all the system language libraries, I mean, what's going on with compose? I mean, what's the captain say about this? I mean, it seems to be really tracking in terms of demand and interest. >> I think we're over 700,000 composed files on GitHub. So it's definitely beyond just the standard Docker run commands. It's definitely the next tool that people use to run containers. Just by having that we just buy, and that's not even counting. I mean that's just counting the files that are named Docker compose YAML. So I'm sure a lot of you out there have created a YAML file to manage your local containers or even on a server with Docker compose. And the nice thing is is Docker is doubling down on that. So we've gotten some news recently, from them about what they want to do with opening the spec up, getting more companies involved because compose is already gathered so much interest from the community. You know, AWS has importers, there's Kubernetes importers for it. So there's more stuff coming and we might just see something here in a few minutes. >> All right, well let's get into the keynote guys, jump into the keynote. If you missing anything, come back to the stream, check out the sessions, check out the calendar. Let's go, let's have a great time. Have some fun, thanks and enjoy the rest of the day we'll see you soon. (upbeat music) (upbeat music) >> Okay, what is the name of that Whale? >> Molly. >> And what is the name of this Whale? >> Mobby. >> That's right, dad's got to go, thanks bud. >> Bye. >> Bye. Hi, I'm Scott Johnson, CEO of Docker and welcome to DockerCon 2020. This year DockerCon is an all virtual event with more than 60,000 members of the Docker Community joining from around the world. And with the global shelter in place policies, we're excited to offer a unifying, inclusive virtual community event in which anyone and everyone can participate from their home. As a company, Docker has been through a lot of changes since our last DockerCon last year. The most important starting last November, is our refocusing 100% on developers and development teams. As part of that refocusing, one of the big challenges we've been working on, is how to help development teams quickly and efficiently get their app from code to cloud And wouldn't it be cool, if developers could quickly deploy to the cloud right from their local environment with the commands and workflow they already know. We're excited to give you a sneak preview of what we've been working on. And rather than slides, we thought we jumped right into the product. And joining me demonstrate some of these cool new features, is enclave your DACA. One of our engineers here at Docker working on Docker compose. Hello Lanca. >> Hello. >> We're going to show how an application development team collaborates using Docker desktop and Docker hub. And then deploys the app directly from the Docker command line to the clouds in just two commands. A development team would use this to quickly share functional changes of their app with the product management team, with beta testers or other development teams. Let's go ahead and take a look at our app. Now, this is a web app, that randomly pulls words from the database, and assembles them into sentences. You can see it's a pretty typical three tier application with each tier implemented in its own container. We have a front end web service, a middle tier, which implements the logic to randomly pull the words from the database and assemble them and a backend database. And here you can see the database uses the Postgres official image from Docker hub. Now let's first run the app locally using Docker command line and the Docker engine in Docker desktop. We'll do a Doc compose up and you can see that it's pulling the containers from our Docker organization account. Wordsmith, inc. Now that it's up. Let's go ahead and look at local host and we'll confirm that the application is functioning as desired. So there's one sentence, let's pull and now you and you can indeed see that we are pulling random words and assembling into sentences. Now you can also see though that the look and feel is a bit dated. And so Lanca is going to show us how easy it is to make changes and share them with the rest of the team. Lanca, over to you. >> Thank you, so I have, the source code of our application on my machine and I have updated it with the latest team from DockerCon 2020. So before committing the code, I'm going to build the application locally and run it, to verify that indeed the changes are good. So I'm going to build with Docker compose the image for the web service. Now that the image has been built, I'm going to deploy it locally. Wait to compose up. We can now check the dashboard in a Docker desktop that indeed our containers are up and running, and we can access, we can open in the web browser, the end point for the web service. So as we can see, we have the latest changes in for our application. So as you can see, the application has been updated successfully. So now, I'm going to push the image that I have just built to my organization's shared repository on Docker hub. So I can do this with Docker compose push web. Now that the image has been updated in the Docker hub repository, or my teammates can access it and check the changes. >> Excellent, well, thank you Lanca. Now of course, in these times, video conferencing is the new normal, and as great as it is, video conferencing does not allow users to actually test the application. And so, to allow us to have our app be accessible by others outside organizations such as beta testers or others, let's go ahead and deploy to the cloud. >> Sure we, can do this by employing a context. A Docker context, is a mechanism that we can use to target different platforms for deploying containers. The context we hold, information as the endpoint for the platform, and also how to authenticate to it. So I'm going to list the context that I have set locally. As you can see, I'm currently using the default context that is pointing to my local Docker engine. So all the commands that I have issued so far, we're targeting my local engine. Now, in order to deploy the application on a cloud. I have an account in the Azure Cloud, where I have no resource running currently, and I have created for this account, dedicated context that will hold the information on how to connect it to it. So now all I need to do, is to switch to this context, with Docker context use, and the name of my cloud context. So all the commands that I'm going to run, from now on, are going to target the cloud platform. So we can also check very, more simpler, in a simpler way we can check the running containers with Docker PS. So as we see no container is running in my cloud account. Now to deploy the application, all I need to do is to run a Docker compose up. And this will trigger the deployment of my application. >> Thanks Lanca. Now notice that Lanca did not have to move the composed file from Docker desktop to Azure. Notice you have to make any changes to the Docker compose file, and nor did she change any of the containers that she and I were using locally in our local environments. So the same composed file, same images, run locally and upon Azure without changes. While the app is deploying to Azure, let's highlight some of the features in Docker hub that helps teams with remote first collaboration. So first, here's our team's account where it (murmurs) and you can see the updated container sentences web that Lanca just pushed a couple of minutes ago. As far as collaboration, we can add members using their Docker ID or their email, and then we can organize them into different teams depending on their role in the application development process. So and then Lancae they're organized into different teams, we can assign them permissions, so that teams can work in parallel without stepping on each other's changes accidentally. For example, we'll give the engineering team full read, write access, whereas the product management team will go ahead and just give read only access. So this role based access controls, is just one of the many features in Docker hub that allows teams to collaboratively and quickly develop applications. Okay Lanca, how's our app doing? >> Our app has been successfully deployed to the cloud. So, we can easily check either the Azure portal to verify the containers running for it or simpler we can run a Docker PS again to get the list with the containers that have been deployed for it. In the output from the Docker PS, we can see an end point that we can use to access our application in the web browser. So we can see the application running in clouds. It's really up to date and now we can take this particular endpoint and share it within our organization such that anybody can have a look at it. >> That's cool Onka. We showed how we can deploy an app to the cloud in minutes and just two commands, and using commands that Docker users already know, thanks so much. In that sneak preview, you saw a team developing an app collaboratively, with a tool chain that includes Docker desktop and Docker hub. And simply by switching Docker context from their local environment to the cloud, deploy that app to the cloud, to Azure without leaving the command line using Docker commands they already know. And in doing so, really simplifying for development team, getting their app from code to cloud. And just as important, what you did not see, was a lot of complexity. You did not see cloud specific interfaces, user management or security. You did not see us having to provision and configure compute networking and storage resources in the cloud. And you did not see infrastructure specific application changes to either the composed file or the Docker images. And by simplifying a way that complexity, these new features help application DevOps teams, quickly iterate and get their ideas, their apps from code to cloud, and helping development teams, build share and run great applications, is what Docker is all about. A Docker is able to simplify for development teams getting their app from code to cloud quickly as a result of standards, products and ecosystem partners. It starts with open standards for applications and application artifacts, and active open source communities around those standards to ensure portability and choice. Then as you saw in the demo, the Docker experience delivered by Docker desktop and Docker hub, simplifies a team's collaborative development of applications, and together with ecosystem partners provides every stage of an application development tool chain. For example, deploying applications to the cloud in two commands. What you saw on the demo, well that's an extension of our strategic partnership with Microsoft, which we announced yesterday. And you can learn more about our partnership from Amanda Silver from Microsoft later today, right here at DockerCon. Another tool chain stage, the capability to scan applications for security and vulnerabilities, as a result of our partnership with Sneak, which we announced last week. You can learn more about that partnership from Peter McKay, CEO Sneak, again later today, right here at DockerCon. A third example, development team can automate the build of container images upon a simple get push, as a result of Docker hub integrations with GitHub and Alaska and Bitbucket. As a final example of Docker and the ecosystem helping teams quickly build applications, together with our ISV partners. We offer in Docker hub over 500 official and verified publisher images of ready to run Dockerized application components such as databases, load balancers, programming languages, and much more. Of course, none of this happens without people. And I would like to take a moment to thank four groups of people in particular. First, the Docker team, past and present. We've had a challenging 12 months including a restructuring and then a global pandemic, and yet their support for each other, and their passion for the product, this community and our customers has never been stronger. We think our community, Docker wouldn't be Docker without you, and whether you're one of the 50 Docker captains, they're almost 400 meetup organizers, the thousands of contributors and maintainers. Every day you show up, you give back, you teach new support. We thank our users, more than six and a half million developers who have built more than 7 million applications and are then sharing those applications through Docker hub at a rate of more than one and a half billion poles per week. Those apps are then run, are more than 44 million Docker engines. And finally, we thank our customers, the over 18,000 docker subscribers, both individual developers and development teams from startups to large organizations, 60% of which are outside the United States. And they spend every industry vertical, from media, to entertainment to manufacturing. healthcare and much more. Thank you. Now looking forward, given these unprecedented times, we would like to offer a challenge. While it would be easy to feel helpless and miss this global pandemic, the challenge is for us as individuals and as a community to instead see and grasp the tremendous opportunities before us to be forces for good. For starters, look no further than the pandemic itself, in the fight against this global disaster, applications and data are playing a critical role, and the Docker Community quickly recognize this and rose to the challenge. There are over 600 COVID-19 related publicly available projects on Docker hub today, from data processing to genome analytics to data visualization folding at home. The distributed computing project for simulating protein dynamics, is also available on Docker hub, and it uses spirit compute capacity to analyze COVID-19 proteins to aid in the design of new therapies. And right here at DockerCon, you can hear how Clemente Biondo and his company engineering in Gagne area Informatica are using Docker in the fight with COVID-19 in Italy every day. Now, in addition to fighting the pandemic directly, as a community, we also have an opportunity to bridge the disruption the pandemic is wreaking. It's impacting us at work and at home in every country around the world and every aspect of our lives. For example, many of you have a student at home, whose world is going to be very different when they returned to school. As employees, all of us have experienced the stresses from working from home as well as many of the benefits and in fact 75% of us say that going forward, we're going to continue to work from home at least occasionally. And of course one of the biggest disruptions has been job losses, over 35 million in the United States alone. And we know that's affected many of you. And yet your skills are in such demand and so important now more than ever. And that's why here at DockerCon, we want to try to do our part to help, and we're promoting this hashtag on Twitter, hashtag DockerCon jobs, where job seekers and those offering jobs can reach out to one another and connect. Now, pandemics disruption is accelerating the shift of more and more of our time, our priorities, our dollars from offline to online to hybrid, and even online only ways of living. We need to find new ways to collaborate, new approaches to engage customers, new modes for education and much more. And what is going to fill the needs created by this acceleration from offline, online? New applications. And it's this need, this demand for all these new applications that represents a great opportunity for the Docker community of developers. The world needs us, needs you developers now more than ever. So let's seize this moment. Let us in our teams, go build share and run great new applications. Thank you for joining today. And let's have a great DockerCon. >> Okay, welcome back to the DockerCon studio headquarters in your hosts, Jenny Burcio and myself John Furrier. u@farrier on Twitter. If you want to tweet me anything @DockerCon as well, share what you're thinking. Great keynote there from Scott CEO. Jenny, demo DockerCon jobs, some highlights there from Scott. Yeah, I love the intro. It's okay I'm about to do the keynote. The little green room comes on, makes it human. We're all trying to survive-- >> Let me answer the reality of what we are all doing with right now. I had to ask my kids to leave though or they would crash the whole stream but yes, we have a great community, a large community gather gathered here today, and we do want to take the opportunity for those that are looking for jobs, are hiring, to share with the hashtag DockerCon jobs. In addition, we want to support direct health care workers, and Bret Fisher and the captains will be running a all day charity stream on the captain's channel. Go there and you'll get the link to donate to directrelief.org which is a California based nonprofit, delivering and aid and supporting health care workers globally response to the COVID-19 crisis. >> Okay, if you jumping into the stream, I'm John Farrie with Jenny Webby, your hosts all day today throughout DockerCon. It's a packed house of great content. You have a main stream, theCUBE which is the mainstream that we'll be promoting a lot of cube interviews. But check out the 40 plus sessions underneath in the interactive calendar on dockercon.com site. Check it out, they're going to be live on a clock. So if you want to participate in real time in the chat, jump into your session on the track of your choice and participate with the folks in there chatting. If you miss it, it's going to go right on demand right after sort of all content will be immediately be available. So make sure you check it out. Docker selfie is a hashtag. Take a selfie, share it. Docker hashtag Docker jobs. If you're looking for a job or have openings, please share with the community and of course give us feedback on what you can do. We got James Governor, the keynote coming up next. He's with Red monk. Not afraid to share his opinion on open source on what companies should be doing, and also the evolution of this Cambrin explosion of apps that are going to be coming as we come out of this post pandemic world. A lot of people are thinking about this, the crisis and following through. So stay with us for more and more coverage. Jenny, favorite sessions on your mind for people to pay attention to that they should (murmurs)? >> I just want to address a few things that continue to come up in the chat sessions, especially breakout sessions after they play live and the speakers in chat with you, those go on demand, they are recorded, you will be able to access them. Also, if the screen is too small, there is the button to expand full screen, and different quality levels for the video that you can choose on your end. All the breakout sessions also have closed captioning, so please if you would like to read along, turn that on so you can, stay with the sessions. We have some great sessions, kicking off right at 10:00 a.m, getting started with Docker. We have a full track really in the how to enhance on that you should check out devs in action, hear what other people are doing and then of course our sponsors are delivering great content to you all day long. >> Tons of content. It's all available. They'll always be up always on at large scale. Thanks for watching. Now we got James Governor, the keynote. He's with Red Monk, the analyst firm and has been tracking open source for many generations. He's been doing amazing work. Watch his great keynote. I'm going to be interviewing him live right after. So stay with us and enjoy the rest of the day. We'll see you back shortly. (upbeat music) >> Hi, I'm James Governor, one of the co-founders of a company called RedMonk. We're an industry research firm focusing on developer led technology adoption. So that's I guess why Docker invited me to DockerCon 2020 to talk about some trends that we're seeing in the world of work and software development. So Monk Chips, that's who I am. I spent a lot of time on Twitter. It's a great research tool. It's a great way to find out what's going on with keep track of, as I say, there's people that we value so highly software developers, engineers and practitioners. So when I started talking to Docker about this event and it was pre Rhona, should we say, the idea of a crowd wasn't a scary thing, but today you see something like this, it makes you feel uncomfortable. This is not a place that I want to be. I'm pretty sure it's a place you don't want to be. And you know, to that end, I think it's interesting quote by Ellen Powell, she says, "Work from home is now just work" And we're going to see more and more of that. Organizations aren't feeling the same way they did about work before. Who all these people? Who is my cLancaern? So GitHub says has 50 million developers right on its network. Now, one of the things I think is most interesting, it's not that it has 50 million developers. Perhaps that's a proxy for number of developers worldwide. But quite frankly, a lot of those accounts, there's all kinds of people there. They're just Selena's. There are data engineers, there are data scientists, there are product managers, there were tech marketers. It's a big, big community and it goes way beyond just software developers itself. Frankly for me, I'd probably be saying there's more like 20 to 25 million developers worldwide, but GitHub knows a lot about the world of code. So what else do they know? One of the things they know is that world of code software and opensource, is becoming increasingly global. I get so excited about this stuff. The idea that there are these different software communities around the planet where we're seeing massive expansions in terms of things like open source. Great example is Nigeria. So Nigeria more than 200 million people, right? The energy there in terms of events, in terms of learning, in terms of teaching, in terms of the desire to code, the desire to launch businesses, desire to be part of a global software community is just so exciting. And you know, these, this sort of energy is not just in Nigeria, it's in other countries in Africa, it's happening in Egypt. It's happening around the world. This energy is something that's super interesting to me. We need to think about that. We've got global that we need to solve. And software is going to be a big part of that. At the moment, we can talk about other countries, but what about frankly the gender gap, the gender issue that, you know, from 1984 onwards, the number of women taking computer science degrees began to, not track but to create in comparison to what men were doing. The tech industry is way too male focused, there are men that are dominant, it's not welcoming, we haven't found ways to have those pathways and frankly to drive inclusion. And the women I know in tech, have to deal with the massively disproportionate amount of stress and things like online networks. But talking about online networks and talking about a better way of living, I was really excited by get up satellite recently, was a fantastic demo by Alison McMillan and she did a demo of a code spaces. So code spaces is Microsoft online ID, new platform that they've built. And online IDs, we're never quite sure, you know, plenty of people still out there just using the max. But, visual studio code has been a big success. And so this idea of moving to one online IDE, it's been around that for awhile. What they did was just make really tight integration. So you're in your GitHub repo and just be able to create a development environment with effectively one click, getting rid of all of the act shaving, making it super easy. And what I loved was it the demo, what Ali's like, yeah cause this is great. One of my kids are having a nap, I can just start (murmurs) and I don't have to sort out all the rest of it. And to me that was amazing. It was like productivity as inclusion. I'm here was a senior director at GitHub. They're doing this amazing work and then making this clear statement about being a parent. And I think that was fantastic. Because that's what, to me, importantly just working from home, which has been so challenging for so many of us, began to open up new possibilities, and frankly exciting possibilities. So Alley's also got a podcast parent-driven development, which I think is super important. Because this is about men and women rule in this together show parenting is a team sport, same as software development. And the idea that we should be thinking about, how to be more productive, is super important to me. So I want to talk a bit about developer culture and how it led to social media. Because you know, your social media, we're in this ad bomb stage now. It's TikTok, it's like exercise, people doing incredible back flips and stuff like that. Doing a bunch of dancing. We've had the world of sharing cat gifts, Facebook, we sort of see social media is I think a phenomenon in its own right. Whereas the me, I think it's interesting because it's its progenitors, where did it come from? So here's (murmurs) So 1971, one of the features in the emergency management information system, that he built, which it's topical, it was for medical tracking medical information as well, medical emergencies, included a bulletin board system. So that it could keep track of what people were doing on a team and make sure that they were collaborating effectively, boom! That was the start of something big, obviously. Another day I think is worth looking at 1983, Sorania Pullman, spanning tree protocol. So at DEC, they were very good at distributed systems. And the idea was that you can have a distributed system and so much of the internet working that we do today was based on radius work. And then it showed that basically, you could span out a huge network so that everyone could collaborate. That is incredibly exciting in terms of the trends, that I'm talking about. So then let's look at 1988, you've got IRC. IRC what developer has not used IRC, right. Well, I guess maybe some of the other ones might not have. But I don't know if we're post IRC yet, but (murmurs) at a finished university, really nailed it with IRC as a platform that people could communicate effectively with. And then we go into like 1991. So we've had IRC, we've had finished universities, doing a lot of really fantastic work about collaboration. And I don't think it was necessarily an accident that this is where the line is twofold, announced Linux. So Linux was a wonderfully packaged, idea in terms of we're going to take this Unix thing. And when I say package, what a package was the idea that we could collaborate on software. So, it may have just been the work of one person, but clearly what made it important, made it interesting, was finding a social networking pattern, for software development so that everybody could work on something at scale. That was really, I think, fundamental and foundational. Now I think it's important, We're going to talk about Linus, to talk about some things that are not good about software culture, not good about open source culture, not good about hacker culture. And that's where I'm going to talk about code of conduct. We have not been welcoming to new people. We got the acronyms, JFTI, We call people news, that's super unhelpful. We've got to find ways to be more welcoming and more self-sustaining in our communities, because otherwise communities will fail. And I'd like to thank everyone that has a code of conduct and has encouraged others to have codes of conduct. We need to have codes of conduct that are enforced to ensure that we have better diversity at our events. And that's what women, underrepresented minorities, all different kinds of people need to be well looked off to and be in safe and inclusive spaces. And that's the online events. But of course it's also for all of our activities offline. So Linus, as I say, I'm not the most charming of characters at all time, but he has done some amazing technology. So we got to like 2005 the creation of GIT. Not necessarily the distributed version control system that would win. But there was some interesting principles there, and they'd come out of the work that he had done in terms of trying to build and sustain the Linux code base. So it was very much based on experience. He had an itch that he needed to scratch and there was a community that was this building, this thing. So what was going to be the option, came up with Git foundational to another huge wave of social change, frankly get to logical awesome. April 20 April, 2008 GitHub, right? GiHub comes up, they've looked at Git, they've packaged it up, they found a way to make it consumable so the teams could use it and really begin to take advantage of the power of that distributed version control model. Now, ironically enough, of course they centralized the service in doing so. So we have a single point of failure on GitHub. But on the other hand, the notion of the poll request, the primitives that they established and made usable by people, that changed everything in terms of software development. I think another one that I'd really like to look at is Slack. So Slack is a huge success used by all different kinds of businesses. But it began specifically as a pivot from a company called Glitch. It was a game company and they still wanted, a tool internally that was better than IRC. So they built out something that later became Slack. So Slack 2014, is established as a company and basically it was this Slack fit software engineering. The focus on automation, the conversational aspects, the asynchronous aspects. It really pulled things together in a way that was interesting to software developers. And I think we've seen this pattern in the world, frankly, of the last few years. Software developers are influences. So Slack first used by the engineering teams, later used by everybody. And arguably you could say the same thing actually happened with Apple. Apple was mainstreamed by developers adopting that platform. Get to 2013, boom again, Solomon Hikes, Docker, right? So Docker was, I mean containers were not new, they were just super hard to use. People found it difficult technology, it was Easter Terek. It wasn't something that they could fully understand. Solomon did an incredible job of understanding how containers could fit into modern developer workflows. So if we think about immutable images, if we think about the ability to have everything required in the package where you are, it really tied into what people were trying to do with CICD, tied into microservices. And certainly the notion of sort of display usability Docker nailed that, and I guess from this conference, at least the rest is history. So I want to talk a little bit about, scratching the itch. And particularly what has become, I call it the developer authentic. So let's go into dark mode now. I've talked about developers laying out these foundations and frameworks that, the mainstream, frankly now my son, he's 14, he (murmurs) at me if I don't have dark mode on in an application. And it's this notion that developers, they have an aesthetic, it does get adopted I mean it's quite often jokey. One of the things we've seen in the really successful platforms like GitHub, Docker, NPM, let's look at GitHub. Let's look at over that Playfulness. I think was really interesting. And that changes the world of work, right? So we've got the world of work which can be buttoned up, which can be somewhat tight. I think both of those companies were really influential, in thinking that software development, which is a profession, it's also something that can and is fun. And I think about how can we make it more fun? How can we develop better applications together? Takes me to, if we think about Docker talking about build, share and run, for me the key word is share, because development has to be a team sport. It needs to be sharing. It needs to be kind and it needs to bring together people to do more effective work. Because that's what it's all about, doing effective work. If you think about zoom, it's a proxy for collaboration in terms of its value. So we've got all of these airlines and frankly, add up that their share that add up their total value. It's currently less than Zoom. So video conferencing has become so much of how we live now on a consumer basis. But certainly from a business to business perspective. I want to talk about how we live now. I want to think about like, what will come out all of this traumatic and it is incredibly traumatic time? I'd like to say I'm very privileged. I can work from home. So thank you to all the frontline workers that are out there that they're not in that position. But overall what I'm really thinking about, there's some things that will come out of this that will benefit us as a culture. Looking at cities like Paris, Milan, London, New York, putting a new cycling infrastructure, so that people can social distance and travel outside because they don't feel comfortable on public transport. I think sort of amazing widening pavements or we can't do that. All these cities have done it literally overnight. This sort of changes is exciting. And what does come off that like, oh there are some positive aspects of the current issues that we face. So I've got a conference or I've got a community that may and some of those, I've been working on. So Katie from HashiCorp and Carla from container solutions basically about, look, what will the world look like in developer relations? Can we have developer relations without the air miles? 'Cause developer advocates, they do too much travel ends up, you know, burning them out, develop relations. People don't like to say no. They may have bosses that say, you know, I was like, Oh that corporates went great. Now we're going to roll it out worldwide to 47 cities. That's stuff is terrible. It's terrible from a personal perspective, it's really terrible from an environmental perspective. We need to travel less. Virtual events are crushing it. Microsoft just at build, right? Normally that'd be just over 10,000 people, they had 245,000 plus registrations. 40,000 of them in the last day, right? Red Hat summit, 80,000 people, IBM think 90,000 people, GitHub Crushed it as well. Like this is a more inclusive way people can dip in. They can be from all around the world. I mentioned Nigeria and how fantastic it is. Very often Nigerian developers and advocates find it hard to get visas. Why should they be shut out of events? Events are going to start to become remote first because frankly, look at it, if you're turning in those kinds of numbers, and Microsoft was already doing great online events, but they absolutely nailed it. They're going to have to ask some serious questions about why everybody should get back on a plane again. So if you're going to do remote, you've got to be intentional about it. It's one thing I've learned some exciting about GitLab. GitLab's culture is amazing. Everything is documented, everything is public, everything is transparent. Think that really clear and if you look at their principles, everything, you can't have implicit collaboration models. Everything needs to be documented and explicit, so that anyone can work anywhere and they can still be part of the team. Remote first is where we're at now, Coinbase, Shopify, even Barkley says the not going to go back to having everybody in offices in the way they used to. This is a fundamental shift. And I think it's got significant implications for all industries, but definitely for software development. Here's the thing, the last 20 years were about distributed computing, microservices, the cloud, we've got pretty good at that. The next 20 years will be about distributed work. We can't have everybody living in San Francisco and London and Berlin. The talent is distributed, the talent is elsewhere. So how are we going to build tools? Who is going to scratch that itch to build tools to make them more effective? Who's building the next generation of apps, you are, thanks.

Published Date : May 29 2020

SUMMARY :

It's the queue with digital coverage Maybe the internet gods be with us today Jenny, Bret, thank you for-- Welcome to the Docker community. but this is special to you guys. of the iceberg and so thrilled to be able or the questions you have. find the session that you want. to help you get the most out of your So the folks who were familiar with that and at the end of this keynote, Awesome and the content attention to the keynotes. and click on the session you want. in the same physical place. And I got to say props to your rig. the sponsor pages and you go, So a lot of the theme here is the impact and interviews in the program today Yeah and the first responders And the nice thing is is Docker of the day we'll see you soon. got to go, thanks bud. of the Docker Community from the Docker command line to the clouds So I'm going to build with Docker compose And so, to allow us to So all the commands that I'm going to run, While the app is deploying to Azure, to get the list with the containers the capability to scan applications Yeah, I love the intro. and Bret Fisher and the captains of apps that are going to be coming in the how to enhance on the rest of the day. in terms of the desire to code,

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Jenny Burcio & Peter McKee, Docker | DockerCon 2020 Community Awards Preview


 

>>From around the globe. It's the queue with digital coverage of Docker con live 2020 brought to you by Docker and its ecosystem partners. >>Okay, everyone. Welcome back. We're in between segments, we just had Sydney from engine on Jenny, Peter. We're getting down to the last stretch. So our last little segment, before we go to the full wrap up where Jenny, you're going to give away the awards, Peter going to give it away. The awards for the captains, the community. How are you guys feeling? >>Right? Um, I'm feeling great. Peter, how about you? >>Awesome. It's been, it's been fun. Well, Peter, your internet celebrity. Now I hear, I don't know. Is there a special tweet we want to show? I think so. Okay. You see that tweet? It says you're internet famous. Your mom and dad are watching your presentation. Jenny, can you read that? Yeah. >>Yeah. And to be fair, right? They didn't tweet it. They, uh, they watched either session and, and joined and typed in the comments, even though, uh, they had to ask if he was speaking English. Cause they didn't understand anything. He was saying. >>I saw in the chat, I saw my dad's name go by and just, >>I feed her, but wait a minute. And then my wife >>Came in later, said, yeah, your mom and dad are watching your talk. Do we, do we ever stop parenting? >>I don't. Well, I had the opposite effect. I was in one of the sessions and I see a great comment. I'm like, who wrote this? It's my son, Alec farrier, like son, get out of the chat. He said, it's a dope. He said, it's a dope session. It could have been worse. Went in totally random. So it was good. Just look at it, which everywhere the cube and dr. Khan, what a great, uh, no boundaries, age geography has been. I'm really blown away guys. I really gotta say I'm super impressed with the community content program you put together. It's been so much fun. I learned so much. And so appreciate it. Thank you. >>Oh, thank you. I have to agree. Uh, Amanda silver said earlier that coding is the, and you know, Docker con is a team sport too. Uh, I have to take some time to think all the people, uh, that have participated in helped make this event so great. And we'll definitely do it again as we give out the community awards at the end. Okay. I guess 40 minutes from now, but thank you to the doctor theme. Um, many of them have been awakened for hours and hours, hours helping engage and have a great time. Thank you. Okay. Okay. An awesome platform. Rocks scheduling is next level. Um, and the captains, right? I don't know if anyone's had the chance that's watching to go check out the captain stream, especially Brett Fisher. Who's been on all day and he's been so involved in helping us plan to make sure that this is a conversation and not a large webinar. Right. Um, and then our sponsors, we could not have done this without our sponsors. They've been delivering great talks. They're all on demand, uh, except for the one coming up. So make sure to catch those. They'll have giveaways as well, um, that you can, that you can join into two more speakers. You've done awesome, uh, content and production. And then of course the thoughtfulness of the community, right. Thank you for bringing it here today, around the world. >>That's awesome. And I always just say the content presentations were really, really good. The graphics there's templates, but the work that was put into the video and the demos really just next level, as you said. So really just great. I mean, that makes the conference is the presentation. So those talks were engaging. Um, the comments were awesome. Again, I learned a ton and I love love when it's dynamic like that. Uh, Peter, you gotta be psyched developer relations, any, any new insights on the, uh, from the devs? >>Oh, it was great. Great talks. A lot of great. And I was really, really surprised with the chat that the interaction was tremendous. Uh, and I can't believe I used tremendous, but we'll just skip that anyways. Um, but also check out, uh, hashtag Docker con jobs. If you're looking for a job or if you have openings, please, please, uh, hashtag that in your, in your tweets, um, want to help the community out as much as possible. There's a ton of work out there. Just gotta help connect everybody and love to be part of that for sure. >>Yeah. Just so you know, in case you missed the Justin Warren who was live said on live cube, Docker TV, that if he gets 500 upvotes on Linux for Docker, desktop, I think it was. Or was it hub? Might've been desktop. I think he'll triage it out. So there it is. >>All right. I hope the internet heard that cause that's a popular one for sure. Yeah. >>He was on the record and he leaned in on that too. He said it like that. So he meant cool. Any other, uh, shout outs? I mean, I thought Brad was great. Um, the, his, uh, posse, uh, captains were amazing. Um, good feedback there. So gruesome some great chit chatter on that. Um, I didn't have a chance to peek into the session because we're hosting these mainstreams, but yeah. What are you hearing on the captains? >>Uh, tons of knowledge being dropped on that channel for sure. And really great in depth conversations there, uh, answering questions, interacting with the audience. Uh, and you know, a lot of these captains are teachers, uh, as their, as their day job. And a lot of them have, uh, fabulous Docker and Kubernetes content and are running sales right now. So if you do want learn more, if you like, what you heard today, definitely check out right? The horses are on sale this week or under $10, a huge investment in your future. And then Manning books is also running a promotion, a DTW Docker 20 for 40% off their content and a dr. Popkin Elton Stoneman, Jeff Nicola they'll have content there as well. And then Nigel, uh, is, is, has a number of training, uh, courses and, and books as well to check out. Um, and then the captains are running a charity stream. Awesome. People have been donating all day. It's been awesome. Uh, Docker's going to make sure that we reach our $10,000 goal. They wanted to announce that as well. >>I noticed cockroach labs had a similar thing for women for coding. They had another kind of virtual bag swipe. So check them out. They're donating cash as well to women who code. Okay. >>Right. >>Which is very cool. Um, anything else that we missed? Swag giveaways? >>I have one little, um, little comment, a little secret. So I don't know if anybody's caught it yet, Jenny, but if you go back and watch the, the, uh, you know, with Scott, there might be a surprise in there and anybody that finds it first and tweets me might have something for you. >>So Easter egg in there. Is there something going on there? >>I went on, I don't know. I'm just, just saying, >>Okay. All right. Check out the keynote. That was a pro tip right there for everyone's watching. So if you're watching this stream right now, as we get into our awesome next segment, which is going to be really one of my favorites, the children's cancer Institute, this was not only a moving segment from an impact standpoint, but talking about the people that interns and young developers really solving a big problem with Docker, this is a really high impact statement. So that segment, so, so watch it guys. Thanks so much. We'll see. On the wrap up after this next segment, of course, does the catalog of content in the schedule when it's not streaming, it becomes a catalog. So if you're watching it, check out all the sessions, we'll see you in the wrap up.

Published Date : May 29 2020

SUMMARY :

It's the queue with digital coverage of Docker The awards for the captains, the community. Um, I'm feeling great. I think so. and, and joined and typed in the comments, even though, uh, they had to ask if he was speaking I feed her, but wait a minute. Came in later, said, yeah, your mom and dad are watching your talk. I really gotta say I'm super impressed with the community content I don't know if anyone's had the chance that's watching to go check out the captain stream, And I always just say the content presentations were really, And I was really, really surprised with the chat that I think he'll triage it out. I hope the internet heard that cause that's a popular one for sure. I mean, I thought Brad was great. So if you do want learn more, if you like, what you heard today, definitely check out right? I noticed cockroach labs had a similar thing for women for coding. Um, anything else that we missed? I have one little, um, little comment, a little secret. So Easter egg in there. I went on, I don't know. of course, does the catalog of content in the schedule when it's not streaming,

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James Governor, Redmonk | DockerCon 2020


 

>> Announcer: From around the globe, it's theCUBE with digital coverage of DockerCon Live 2020. Brought to you by Docker and its ecosystem partners. >> Okay Jenny, great to see you again. >> Good to see you. >> James Governor, nail on the Keynote there. Chat was phenomenal. That was pre-recorded but James is also in the chat stream. A lot of good conversations. That hit home for me that keynote. One, because memory lane was going down right into the 80s when it was a revolution. And we got him in the green room here. James Governor, welcome. >> James is here, hi James. >> Here we go. >> Fresh off the keynote. >> It's always a revolution. (John laughs) >> Well, in the 80s, I used to love your talk. A couple of key points I want to share and get your thoughts on was just to some highlights for the crowd is one, you walk through. Some of the key inflection points that I think were instrumental and probably some other ones depending on your perspective of where you were in the industry at that time. Whether you were a systems programmer or a networking guy, there was a proprietary world and it was a revolution back then. And UNIX was owned by AT&T if no one remembers. You couldn't even use the word. You had to trade market. So we actually had to call it XINU which is UNIX spelled backwards in all the text and whatnot. And even open source software freeware was kind of illegal. MIT did some work, Northeastern and Berkeley and other schools. It was radical back then so-- >> Yeah, we've come a long way for sure. I think that for me that was one of the things that I wanted to really point to in the keynote was that yes we have definitely come a long way and development culture is about open culture. >> I think the thing that I like to point out especially hate to sound like I'm old but I am. But I lived through that and the younger generation coming and have all these new tools. And I got to say not that I walked through to school in the snow with no shoes on but it's a pretty cool developer environment now. But remember things were proprietary back then. If you start to see the tea leaves now, I look at the world, you see these silos. You see silos that's kind of, they're not nestle proprietary but they might necessarily be open. So you kind of have a glimpse of open source on these projects and these companies. Whether they're tech companies, it feels open but it might not be. It could be walled garden. It could be data being hoarded. So as data opens up, this is interesting to me because I want to get your thoughts on this because in a way it feels proprietary but technically it's not proprietary. What's your thoughts on this? Because this is going to be the next 20 years of evolution. What's your thoughts? >> I think the productivity wins. Whoever packages technology in a way that makes it most productive for people. That's what wins. And open source, what's productive. It is very accessible. It enabled new waves. Get installed and you've got a package from... You got access to just a world of open-source. A world of software that was a big revolution. And I guess the cloud sort of came next and I think that's been one of the big shifts. You talk about proprietary. What matters is how easy you make things to people to do their work. And in that regard, obviously Amazon is in fact a bigger distribution network. Makes technology super consumable by so many people. I guess I would say that open is good and important but it's not the only thing. As you say, data is a lock-in and it's right and people are choosing services that make them productive. Nobody worries about whether Amazon Lambda is proprietary. They just know that they can build companies or businesses or business processes on it. >> You know it's interesting back in the day just to kind of segue with the next topic. We were fighting proprietary operating systems, UNIX and others. We're also fighting for proprietary Network protocol stacks. SNA was owned by IBM. DECnet was digital, the number one network. And then TCP/IP and OpenSan's interconnect came out. That's the OSI model for us old ones. That set the table. That changed the face of everything. It really enabled a lot. So when I see containers, what Docker did early on the pioneering phases of Docker containers, it unleashed a new reality of coolness and scale and capabilities. And then in comes Kubernetes and in comes micro services. So this path is showing some real strength for new kinds of capabilities. So how does a developer navigate all this because data lock-in does it a data plane seems to be a control point. What are we fighting now in your opinion? shouldn't say we're fighting but what are we trying to avoid if operating systems was for closing opportunities and network protocol stacks before closing in the past? What do you see as barriers that need to be broken down in the open source world around going down this great path of micro services, decomposed applications, highly cohesive architectures? >> Honestly there's enough work to be getting on with without like fighting someone in that regard. I mean we're fighting against technical debt. I just don't think that people are serrated about fighting against proprietary anymore. I think that's less than a concern. Open-source technology is great. It's how most work gets done in our industry today. So you mentioned Kubernetes and certainly Docker. Though we did a phenomenal job of packaging up and experience that map to see CICD. That map to the developer workplace people like do. Phenomenal job and I think that for me at least when I look at where we are as an industry, it's all about productivity. So there are plenty of interesting new platforms. I think in my keynote, that's my question. I'm less interested in microservices than I am in distributed work. I'm interested in one of the tools that are going to enable us to become more productive, solve more problems, build more applications and get better at building software. So I think that's my sort of focus. There will always be lock-in. And I think you will also have technologies mitigate against that. I mean clear messages today from Docker about supporting multiple clouds. For a while at least multiclouds seem like something only the kind waivers were interested in but increasingly we're seeing organizations where that is definitely part of how they're using the cloud. And again I think very often it's within specific areas. And so we see organizations that are using particular clouds for different things. And we'll see more of that. >> And the productivity. I love the passion, love that in the keynote. That was loud and clear. Two key points I want to get your reaction on that. You mentioned one was inclusion. Including more people, not seeing news. It's kind of imperative. And also virtual work environments, virtual events. You kind of made a highlight there. So again people are distributed remote first. It's an opportunity to be productive. Can you share your thoughts on those two points? One is, as we're distributed, that's going to open the aperture of more engagement. More people coming in. So code of conduct not as a file you must read or some rule. Culturally embracing a code of conduct. And then also, virtual events, virtual groups convening like we're doing here. >> Yeah I mean for me at least Allison McMillan from github and she just gave such a great demo at the recent sunlight event where she finished and she was like, it was all about, I want to be able to put the kids to bed for a nap and then go code. And I think that's sort of thinking people band around the phrase ruling this together but I mean certainly parenting is a team sport. But I think it's interesting we're not welcome. It was interesting that was looking at the chat, going through, I was being accused of being woke. I was being accused of being a social justice warrior. But look at the math. The graph is pretty clear. Women are not welcomed in tech. And that means we're wasting 50% of available resource to us. And we're treating people like shit. So I thought I underplayed that in the talk actually. Something like, "Oh, why is he complaining about Linus?" Well, the fact is that Linus himself admitted he needed to change his persona in order to just be more modern and welcoming in terms of building software and building communities. So look we've got people from around the world. Different cultural norms. All of the women I know who work in tech suffer so much from effectively daily harassment. Their bonafides are challenged. These are things that we need to change because women are brilliant. I'm not letting you signaling or maybe I am. The fact is that women are amazing at software and we do a terrible job of supporting them. So women of other nationalities, we're not going to be traveling as much. I think you can also grow. No we can't keep flying around as much. Make an industry where single parents can participate more effectively. Where we could take advantage of that. There're 200 million people in Nigeria. That hunger to engage. We won't even give them a visa and then we may not be treating them right. I just think we need an industry reset. I think from a we need to travel less. We need to do better work. And we need to be more welcoming in order that that could be the case. >> Yeah, there's no doubt a reset is here and you look at the COVID crisis is forcing that function there because one, people are resetting and reinventing and trying to figure out a growth strategy. Whether it's a business or teams. And what's interesting is new roles and new responsibilities is going to emerge and I think you're right about the women in tech. I completely agree and have evidence myself and reported on it ad nauseam. But the thing is data trumps opinion. And the data is clear on this issue. So if anyone will call you a social justice warrior I just say pound sand and tell them that go on their way. And just look at the data and clear. And also the field is getting wider. When I was in computer science major back in the day, it was male-dominated yes but it was very narrow. Wasn't as broad as it is now. You can do things so much more and in fact in Kelsey Hightower's talk, he talks to persona developers. The ones that love to learn and ones that don't want to learn anything. Just want to code and do their thing. And ones that care about just app development and ones that just want to get in and sling k-8 around like it's nobody's business or work with APIs, work with infrastructure. Some just want to write code. So there's more and more surface area in computer science and coding. Or not even computer science, it's just coding, developing. >> Well, I mean it's a bigger industry. We've got clearly all sorts of challenges that need to be solved. And the services that we've got available are incredible. I mean if you look at the work of companies like Netlify in terms of developer experience. You look at the emergence of JamStack and the productivity that we're seeing there, it's a really exciting time in the industry. >> No doubt about that. >> And as I say I mean it's an exciting time. It's a scary time. But I think that we're moving to a world of more distributed work. And that's my point about open source and working on code bases from different places and what the CapCloud can enable. We can work in a different way and we don't all need to be in San Francisco, London, or Berlin as I said in the Keynote. >> I love the vision there and the passion. I totally agree with it. I think that's a whole another distributed paradigm that's going to move up the stack if you will and software. I think it's going to be codified in cloud native and cloud scale creates new services. I mean it's the virtual world. You mentioned virtual events. Groups convening like the 67,000 people coming together virtually here at DockerCon. Large, small one-on-ones group dynamics are a piece of it. So share your thoughts on virtual events and certainly it's people are now just kicking the tires, learning. You do a zoom, you do a livestream. You do some chat. It's going to evolve and I think it's going to look more like a CICD pipeline and anything else. As you start to bring media together, we get 43 sessions here. Why not make it a hundred sessions? So I think this is going to be one of those learning environments where it's not linear, it's different. What's your vision of all this if you had to give advice for the folks out there? Not event plans, with people who want to gather groups and be productive. What's your thinking on this? >> Well, it sort of has to happen. I mean there are a lot of people doing good work in this regard. Patrick Dubois, founder of DevOps days. He's doing some brilliant work delineating. Just what are all the different platforms? What does the streaming platform look like that you can use? Obviously you've got one here with theCUBE. Yeah, I mean I think the numbers are pretty clear. I mean Microsoft Build had 245,000 registered attendees and I think something that might have been to begin. The patterns are slightly different. It's not like they're going to be there the whole time but the opportunity to meet people where they are, I think is something that we shouldn't ignore. Particularly in a world not everyone again has the privilege of being able to travel. You're in a different country or as I say perhaps your life circumstances mean you can't travel. From an accessibility perspective, clearly virtual events offer an opportunity that we haven't fully nailed. I think Microsoft performance in this regard has been super interesting. They were already moving that way and Kobe just slammed it up to another level. What they did with Build recently was actually, I mean they're a media company, right? But certainly developed a focused media company. So I think you'll be okay. You're about the business of software John. Don't worry Microsoft don't give you some space there. (John and James laughing) We're under the radar at theCUBE 365 for the folks who are watching this. This is our site that we built with our software. So we're open and Docker was instrumental and I think the Docker captains were also very instrumental and trying to help us figure out the best way to preserve the content value. I personally think we're in this early stage of, content and community are clearly go hand in hand and I think as you look at the chat, some of the names that are on there. Some of the comments, really there's a new flywheel of production and this to me is the ultimate collaboration when you have these distinct groups coming together. And I think it's going to just be a data dream where people aren't the product, they're actually a contributor. And I think this open source framework that you're talking about is going to be certainly just going to evolve rapidly. I think it's just not even scratching the surface. I just think this is going to be pretty massive. And services whatever you want to define that. It could be an API to anything. It's going to be essentially the scale point. I mean why have a monolith piece of software running something. Something Microsoft teams will work well here. Zoom will work well there but ultimately what's in it for me the person? This is the key question. Developers just want to develop. You're going to hear that throughout the day. Kelsey Hightower brings up some great points in his session and Amanda silver at Microsoft, she had a quote on one of her videos. She said, "App developers are the first responders "in this crisis." And that's the first time I've heard someone say that out loud and that hits home for me because it's true. And right now app developers are one of the front lines. They're providing the app support. They're providing to the practitioners in the field. This is something that's not really written about in the press. What's your reaction to app developers are the first responders in this crisis. >> Well I mean first I think it's important to pay tribute to people that actually are first responders. Writing code can make us responsive but let's not forget there are people that are lacking PPE and they are on the frontline. So not precise manner but I might frame it slightly differently. But certainly what the current situation has shown us is productivity is super important. Target has made huge investments in building out its own software development capabilities. So they used to be like 70% external 30% internal and they turn that round to like 80% internal 20 external. And they've been turning on a dime and well there's so much going on at the moment. I'm like talking about target then I'm remembering what's happening in Minneapolis today. But anyway we'll talk about that. But yeah organizations are responding quickly. Look at the numbers that Shopify is happening because all sorts of business is something like we need to be an online business. What's the quickest way to do that. And Shopify was able to package something up in a way that they they could respond to challenges. Huge social challenges. I'm a big believer the future's unwritten at this point and I think there's a lot of problems out there you point out and the first responders are there I agree. I'm just thinking that there's got to be a better path for all of us. And this brings up the whole new roles and responsibilities around this new environment and I know you're doing a lot of research. Can you share some thoughts on what you're kind of working on now James? That's important, I'll see what's trending here at DockerCon is. Compose the relationship with Microsoft, we've got security, Dockers now, multicloud approach, making it easier, that's their bread and butter. That's what they're known for. They kind of going back to that roots of why they pioneered in the first place. So as that continues ease-of-use, what's your focus area right now that you're researching that you could share with the audience? >> Well, I mean I'd say this year for me I've got probably three key areas. One is what's called GitOps. So it's the notion that you're using Git as a system of record. So that started off randomly making changes, you have an audit trail. You begin to have some sort of sense of compliance in software changes. I think the idea of everything has to be by a sort of a pull request. That automation model is super thing to me. So I've been looking at that. A lot of development teams are using those approaches. Observability is a huge trend. We're moving to the idea of testing and production. The kind of stuff that's been evangelized so successfully by charity majors honeycomb. It's super exciting to me and it's true because in effect, you're always testing in production, your dev environment. I mean we used to have this idea that you'd have a Dev and a Dev stage. You're have a staging environment. The only environment that really matters is where the rubber meets the road. And that is deployment. So I think that having having better tools for that is one of the areas I'm looking at. So how are tools innovating that area? And it won't be the thing that this is my own personal thing. I've been talking about progressive delivery which is asking a question about reducing risk by really understanding the blast radius of the service to be able to roll it out to specific use of populations first. Understanding who they are and enrolling it up so it's the idea that like maybe you brought something out to your employees first. Maybe you are in California and you roll something out in Tokyo knowing that not many people are using that service. It is a live environment but people are not going to be adversely affected if it happens. So Canary's Blue-Green deployments and also experimentation. This is sort of one of the areas I'm being sort of pulled towards. It's sort of product management and how that's really converging with software development. I feel like that's one of the things I haven't fully, I mean I think it's when they have research focused but you have to respond to new information. Anyhow, I'm spending a lot of time thinking about the world of product management. It's those companies to be most respect in terms of companies that are crushing it in the digital economy. They have such a strong product management focused. Everything is driven by product managers that understand technology and that's an exciting shift. The one that I'm paying greater attention. >> You do some great work and I love the focus on productivity software development. Getting those app developers out there and it's interesting. I just think that it's such an exciting time. It's almost intoxicating. Some people drinking on Twitter online and having beers because they're in different time zone. But if you look up and down the action that's going on, you got at the application developers side, all the things you were mentioning services. But when you look at the cloud side, you got almost this operating system reset. It's a systems architecture. So you have the hall and that's up and down. The middle of the stack to the bottom, you have this operating systems thinking and evolution. And then you got at the top, the pure software developers. And this is again to me the big aha moment. For the industry there's a true opportunity to scale that in unbelievable ways. And you don't have to pick a side. You can do a top of the stack bottom stack. So I think kubernetes and micro services really bring this whole enablement piece to the table. And that fascinates me and I think that's going to change what the apps will look like. It'll give more productivity and then making the internet programmable unit, that's new systems. So that seems to be the trend. You're a systems guy, your girl or you're a developer. How do you see that evolving? Do you get to that level? >> Developer experience is not necessarily the key value of Kubernetes. It's supremely flexible sort of system. It does offer you that portability. But I think what I'm seeing now is how people are taking Kubernetes and kind of thinking, so you've got VMware, acquires Heptio, brings Pivotal into the fold, starting about what that platform looks like. I think Pivotal with cloud foundry did a great job of thinking through operator experience. Operator experience is not the same as developer experience. I think we're going to see a bit more specialization of roles. Meanwhile at that point, you've got the cloud players all doing pretty awesome job supporting Kubernetes. But it gives that portability promise. So I think for me, one of the things is not expecting everyone to do everything. It's like Kelsey said, some people just want to come into work and do their job and they're super important. And so VMware I think a history of certification of application environments. So of them it's sort of quite--and certification of humans. It's quite natural that they would be somebody that would think about how do we make Kurbenetes more consumable and packaged in a way that more people take advantage of it. Docker was such a phenomenon and now seeing how that sort of evolving into that promise of portability is beginning to be realized. So I think the specialization, the pendulum is going to swing back just a little bit. >> I think it's just great timing and congratulations on all the work and thanks for taking the time for participating in DockerCon with the Keynote. Taking time out of your day and coming in and doing this live interview. The chat looks good. Hit some great, get some fans in there. It's a great opportunity and I think Docker as the pioneers, pivoting in a new direction, it's all about developer productivity and James you've been on it. @monkchips is his Twitter handle, follow him, hit him up. I'm John Furrier here in the studio for DockerCon 2020. Ginebra CEO and you got Brett Fisher on the captain's channel. If you go to the site, you'll see the calendar. Jump into any session you want. They'll be live on the time or on-demand instantly. TheCUBE track has a series of enemies. You've got Amazon, we got Microsoft, get some great guests, great practitioners that are literally having an impact on society. So thanks for watching. James, thanks for spending the time. >> Thank you very much John. >> Okay James Governor, founder of Monkchips, great firm, great person-- >> RedMonk, RedMonk is the company. Monkchips is the Twitter. >> Redmonk, Monkchips. RedMonk, RedMonk. >> RedMonk is the company. >> RedMonk, RedMonk. >> @monkchips is his Twitter handle and RedMonk is the firm, thank you for the correction. Okay more coverage DockerCon after this short break. Stay with us. The next segment is coming up. Stay with us here at theCUBE DockerCon. (gentle music)

Published Date : May 29 2020

SUMMARY :

Brought to you by Docker but James is also in the chat stream. It's always a revolution. Some of the key inflection points in the keynote was that and the younger generation coming And I guess the cloud sort of came next that need to be broken down and experience that map to see CICD. love that in the keynote. in order that that could be the case. And the data is clear on this issue. and the productivity But I think that we're moving and I think it's going to and I think as you look at the chat, and the first responders I feel like that's one of the things The middle of the stack to the bottom, the pendulum is going to and congratulations on all the work RedMonk, RedMonk is the company. RedMonk, RedMonk. and RedMonk is the firm,

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Ken O'Reilly & Kyle Michael Winters, Cisco | Cisco Live EU Barcelona 2020


 

live from Barcelona Spain it's the cube covering Cisco live 2020s brought to you by Cisco and its ecosystem partners welcome back to Barcelona Spain everybody this is the cube the leader and live tech coverage and we're here day one for us at Cisco live Barcelona even though we did a little preview game preview yesterday my good friend kena Reilly is here he's the director of customer experience at Cisco and he's joined by Kyle winters Technical Marketing engineer for the customer experience technology and transformation group it's six to go guys great to see you thanks for coming on and you know we love talking customer experience Cisco is a it's a big company big portfolio and a lot of complexity for clients and so bring it all together and customer experience is very important can't we have it a conversation with Alastair early today and he was talking about Cisco's commitment from the top chuck Robbins on down to really improve that customer experience bring essentially a digital virtual experience to your customers and you guys obviously fit into that right absolutely so about two years ago when Chuck brought in Maria Martinez that was the first step into really pushing Cisco to focus more on successful outcomes for customers so we had already always sold that way but with the complexity of technology and how fast technology is moving accelerating value realization for customers has never been bigger especially in the security space because as we've talked before you know with everything that goes on today and the fact that the bad guys are trying to get data faster quicker and different getting the technology in play operational and production it has never been more important and we're gonna dig in with Kyle with some detail and double click into the lifecycle specifically and the different points of that journey but that's really important for any customer experience is really understanding that lifecycle that maturity model can you talk about that a little bit yeah so so with us you know we've been at it for about six years when we started as Lancope so we've got a great model and you know our approach to getting outcomes for customers is completely in line with with the strategy of our products and technologies and all security so it's really important that you align with that strategy because salespeople sell and they sell you the what we sell the how we're gonna get you and so you have to understand what it is that customers need and how that technology maps because you don't want a shelf where and you don't want products or technology sitting there waiting to be implemented because you know these days especially with the move to the cloud it's got to get up and running you know within an hour so our model has always been that way we built our model with customer first and so we are you know we are the security experts we're the trusted security adviser so when we go in and work with customers we completely know exactly those outcomes that they need and with all the sort of technologies and products that we have not only with stealthWatch but the other products that sent ulema tree to us we have in Kyle will talk about how our service is completely aligned with those outcomes and the journeys that we will take our customers on yes a faster adoption means faster time to value obviously let's focus in on stealthWatch Kenneth you came in with the stealthWatch acquisitions been very successful I mean Cisco security business grew 22% last quarter we'll talk more about the sort of umbrella but let's drill in with Kyle to stealthWatch services specifically maybe you could sort of take us through you know at a high level what what the areas are and then we can sort of follow up on yeah yes so so our customer maturity model when it comes to services there's kind of three different stages to it it starts with the visibility stage so we have services around being able to deploy an operational I stealthWatch will bring in our best practices and help customers get up to speed and using the system quickly and efficiently from there we also have services around detection capabilities so being able to use automation and integrations to further the detection capabilities of stealthWatch things like being able to classify host groups through automation from source like IP address management systems things like asset discovering classification service that helped drive segmentation efforts all of these things help improve the behavioral algorithms and processes that stealthWatch is using to detect these threats in real time and then from there we have an integration stage as well - which is all about bridging the gap between stealthWatch and the rest of not only Cisco's portfolio but the entirety of our customer security portfolio as well and some of those services include things like sim integrations being able to integrate stealthWatch with Splunk we have services such as our proxy integration service as well a lot of different types of services that we're able to help get our customers to the next stage with their stealth watch environments I got a lot of questions yeah we could get to it and you guys could take it by stage so yes the sort of visibility that's where you start that's when you do the discovery right so what what are you discovering how do you actually do that discovery so a lot of that is about making sure that we've got all the flow and telemetry that we need from the various different sources of our network coming into stealthWatch feeding into the processes and algorithms that are going on there so a lot of things is not only net flow data but getting ice integrated in there as well being able to pull that user attribution data and being able to find sources of data where we maybe can convert it into net flow if it's not already net flow and be able to ingest that data as well we also in that space typically to help set up customers with a lot of different best practices that kind of get them operationalized very quickly and things like being able to build custom reports and dashboards for them will work through them which is kind of understanding the system from a base level to more of a professional fully operational level a lot of times we come in during the stage two and customers don't even understand what's going on in their network they're seeing things that maybe they've never seen before one stealthWatch turns on a great example actually as we were at a large financial firm and we were able within 30 minutes of being on site with them through our services team we were able to identify rogue DNS servers unsecured telnet going on sequel injections suspicious SMB and that's the sage traffic this is all just within 30 minutes of us coming on there and taking a look at this stuff you don't even want to look at sometimes yeah so who's doing this can I mean is this sort of all automated you've got professionals sort of overseeing it in our society yeah so the team that we have the technology transformation team when we've talked about it before that team is kind of on the bleeding edge of helping customers and you know a lot of these services that that Kyle talked about is we are building services that customers are consuming based on their needs today and that's why the team is very flexible we build you know a lot of these integrations with those requirements in mind and then we take those and we can scale that so these are all field engineers we have developers so in in essence it is like a mini development team that goes out and works on the specific things that customers need to protect themselves okay and my understanding is there's a there's an ongoing learning with the customers and a it's a transfer of knowledge from day one right there the customer is with you on this in each of these phases and you're sort of learning as they go along and that's sort of part of the transfer of knowledge it's I would say even a tool a transfer knowledge too because we're teaching them our best practices and how to best be successful with these systems but we also learn from them what's going on what are the trends that they're seeing how can we help get them to the next stage and that's where our technology and transformation group comes and they're able to be on the cutting edge here the problems that the customers are talking about and be able to take stealthWatch to the next level okay let's dig it to the detection phase so this is where you're classifying things like host groups etc I'm interested in how that happens is that you know it used to be you'd get everybody in a room you start drawing pictures and that just doesn't scale it's too complicated today so can you auto classify stuff how does that all work and use them oh yeah genius math to do that so so traditionally the the you know the MIT's a manual effort to classify your whole group somebody who's very familiar with the network comes in and they say okay these are the DNS servers these are the web servers these are this network scanners oh oh today but the problem is that today's networks are so dynamic and fluid that what the network looks like today is not necessarily going to be the same tomorrow so there needs to be that relief from the analyst to be able to come in there needs to be that automation that they can go in each day and know that their system is going to be classified accurately and meaningfully that way the behavioral detection that is built into stealthWatch is also driven and accurate and meaningful - so we have this service so for example our host group automation service and through that we're able to pull in telemetry and data from various different sources such as IP address management systems cmdbs we can do threat feeds as well external threat feeds and we're able to drive the classification based off of the metadata that we see from these different sources so we're able to write different types of automation rules that essentially pull this data in detect the different patterns that we're seeing with that metadata and then drive that classification stealthWatch that way when you come in that next day you know that your network scanners are gonna be classified as Network scanners and your web servers are gonna be web servers etc etc so you you have that integrity of data coming in every single day yeah so a lot of different data sources data quality obviously really important I mean you'd love it if somebody had like you know a single CMDB from ServiceNow boom and pop it right in but that's not always the case we never always the case there's always a challenge and that's where kind of our services engineers come in they're able to work through these different environments and understand what the main admit what the metadata is where we need to go and how we need to classify and driving the classification from there so it does require a little bit of a human element on the front-end but once we get it worked out it can be fully automated you know there's lots of different sources and the quality of the data is not always there we've seen for example customers who have Excel spreadsheets and everything is just you're all over the place and we have to figure out a way to work with that and that's part of what our engineer success is so before we get to the integration piece can you been following this industry for for a while um security is really exciting space it's growing like crazy it's really hard I did a braking analysis piece you know a few weeks ago just talking about the fragmentation in the business you see startups coming out like crazy big valuations at the same time you see companies like Cisco with big portfolios yeah you mentioned Splunk before and they've kind of become a gold standard for for log files but very complex and you talk to security practitioners and they'll tell you our number one problem is just skillsets so get you know paint a picture of what's going on in the security world and what's in the house cisco is trying to address that so the security teams the analysts all the way up the management chain to the sea so they're under tremendous pressure their businesses are growing and so when their businesses are growing the sort of a tax base is growing and the business is growing faster than they can protect it so with the sort of increase in the economy more money more investment to build more point products so you've got a very stressed team a lot of turnover skill sets aren't great and what do we do as an industry we just give them more technology right more tools more tools complexity avalanche ok they're buried all right so we feel and we've made great strides within the security group within Cisco is we're taking the products that we have and we're integrating them under one platform so that it is in a bunch of point products and so that the that's what everybody else is doing I mean the other guys are acquiring companies then they're trying to integrate those because the customers are saying I don't need another point protocol yeah yeah it's too much so you know with us that's the way we approach it and now with the platform that's going to be launching this year the cisco threat response that we've launched you're gonna see later on in this year that we will be selling and positioned in implementing the entire platform yeah so I have a stat I came up with this and my one of my analyses it was the the worldwide economy is like 86 trillion and we spent about 0.014 percent on security so we're barely scratching the surface so this sort of tools avalanche probably isn't gonna change though integration becomes an extremely important aspect of the customer journeys and it's through that and to continue on that point you just made as well - I believe in our Cisco cybersecurity report from 2017 only fifty four six percent or fifty seven percent of actual threats are being investigated remediated so there's always that need to kind of help build bridge that gap make it easier for people to understand these threats and and mitigate and prioritize know what to go after right which part the integration exactly so we do have a lot of different integration services as well - for example I mentioned our sim integration service one thing that we can really do that's really awesome with that is we're able to deploy for example with Splunk a full-fledged stealthWatch for Splunk application that allows you to utilize stealth watches capabilities directly inside of Splunk without having to actually store an index any data inside of Splunk so all these api's are on demand inside of this app and available throughout the rest of the Splunk capabilities as well so you can extend it into other search reporting correlate that against other sets of data that you have and Splunk you can do quite a bit with it we also have other ways absolutely advantage of that is just obviously integration you're not leaving the environment plus its cost you're saving customers money a lot of a lot of customers kind of see their sim as a single pane of glass so being able to bring that stealthWatch value into that single pane is a huge win for our customers not to mention that reduction in licensing costs as well we have other ways to that we can reduce licensing costs some customers like to send their flow data into their sim for deeper analytics and long-term retention and we have a service we call it our flow adapter service and through this service we're essentially able to take buy flow off of the stealthWatch flow collectors and the buy flow is essentially when the raw net flow hits the stealthWatch flow collectors it's coming from multiple different routers and switches on the network this is gets converted into bi flow which is bi-directional deduplicated stitched together flow records so right there by sending that data into a sim or a data Lake as opposed to ronette flow we see data reduction cost anywhere from 15 to 80% depending on how the customers network is architected great any any favorite customer examples you have that you can share where ya guys have gone in you know provided these services and and it's had an outcome that got the customer excited or you found some bad guys or there's one that's one of my favorites so we have this service we call it our asset discovering classification service and I mentioned the host tree of automation service that's if you have some sort of authoritative source we can pull that information in but if a customer doesn't have that authoritative source they don't know what's on their network and a lot of times too they want to do a segmentation effort they're undergoing network segmentation but they need to understand what's on their network how these devices are communicating and that's where our asset discovery classification service comes in we're able to pull in telemetry not just from stealthWatch but other sources such as ice tetration Active Directory I Pam's again as well and we're able to essentially profile these different devices based off of the nature of their behavior so we were at a kind of a large technology company and we were essentially in this effort trying to segment their security cameras and upon segmenting their security cameras we were able to build this report where we can see the security camera and how its communicating with the other parts of the network and we noticed that there was essentially two IP addresses from inside of their network that were accessing all these different security cameras but they were not authorized to so with this service we were able to see that these different these two hosts were unauthorized actually accessing these devices that got reported up through the management chain and ultimately those two employees were no longer at that technology permanence that was discovered nice to love it alright bring us on we're here in the dev net zone sort of all about hit for structures code and software and and and and talk a little bit about the futures where you see this all going yeah so for us for Cisco security the future is really bright we've either built or acquired a portfolio that the customers really need that get absolute outcomes that customers need and through the customer experience organization certainly stealthWatch is fitting into the broader play to to get customers who have all those technologies get that operational and get them success so when we talked last summer I told you the jury was still out we would see how the journeys gonna go and the journey has started it has gotten much better since the summer and this year I think we're gonna be doing some great things for our customers just we can't get in too much of the business but stealthWatch customers are still expanding because I think we told you last time customers can never get enough stealthWatch okay the attack surface is too big right so so we we feel really good about that and the other technologies that they're building really fit into what customers need we're going to the cloud so they're gonna be able to consume cloud on-prem hybrid protect networks the campus protect their cloud infrastructure so we're really checking a lot of boxes in our group brings it all together and takes all the complexity out of that for customers just to get them the outcomes that I named us Cisco is one of my four star security companies for 2020 okay based on spending data that we share from our friends at ETR and the reason was because cisco has both a large presence in the market and but also you have spending momentum I mentioned 22% you know growth last quarter and the security business but you've also got the expertise you put your money where your mouth is you know the big portfolio which helps if you can bring it together and do these types of integrations it simplifies the customers environment and so that's a winner in my book so I named you along with some other high fliers right you know and you see some really interesting startups coming out and probably acquisition targets probably something that aren't your radar but guys thanks so much for coming on the cube thank you thank you I keep it right there everybody we'll be back with our next guest is a Dave Volante for the cubes 2 min Amanda John Faria are also in the house at Cisco live Barcelona right back

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David Shacochis, CenturyLink & Brandon Sweeney, VMware | AWS re:Invent 2019


 

>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back here to AWS reinvent 2019. Great show going on here in Las Vegas, where the Sands were live here on the Cube. Once again, covering it from wall to wall will be here until late tomorrow afternoon. David John Walls were doing by Joined by David. She coaches who is the vice president of product management for hybrid idea Century Lake. Good to see you, You guys and Brandon sweetie, who's the SPP of worldwide cloud sales at Veum With you be with you. This is gonna be a New England sports segment actually surrounded by ruin. Celtics, >>ESPN in Vegas, >>I remind you, the Washington Nationals are the reigning world. Serious shit. Wait a moment. Wait. Shark forever. A moment in time I got stuff. Let's talk about your relationship between via wearing set free like And what brings you here? A WSB offering. You're putting you guys that run on AWS. >>Maybe Maggie jumping and jumping. So look VM wear a long time player in the infrastructure space. Obviously incredible relationship with AWS. Customers want to transform their operations. They want to move to the cloud way have Vienna, where Claude, on a video B s. We continue to take tremendous ground helping customers build and build more agile infrastructure. Make that happen, Van. Where was built on our partners. Right centrally great partner MSP. And we think about helping customers achieve their business outcomes. Key partners like centrally make it happen. You've been a long term partner and done a lot of great things with us. >>Yeah, and really what? What Central Lincoln VM Where have done? I mean, really, we sort of created the manage private cloud market in the early days of managing the Empire solutions for customers, but really were and where we differentiate in other working with GM wear on AWS is really with elements of our network or the ability to take those kinds of solutions and make sure that they're connected to the right networks and that they're tied in and integrated with the customer's existing enterprise and where they want to go as they start to distribute the workload more widely. Because we run that network, we see a lot of the Internet traffic. We see a lot of threat patterns. We see a lot of things emerged with our cyber security capabilities and manage service is. So we add value there. And because of that history with BM wear and in sort of creating that hosted private cloud environment, there's There's a lot of complexity, friendliness inside of our service offer, where we can manage the inn where we can manage it in a traditional model that is cloud verified. And then you could manage it as it starts to move on to the AWS platform. Because, as we all know, and as even you know, Andy has referenced in different points, there's a just about every kind of workload can go to eight of us. But there are still certain things that can't quite go there. And building a hybrid solution basically puts customers in a position to innovate is what a hybrid solution is all about. >>That kind of moves the needle on some of those harder to move working in the M, where is such an obvious place to start? So you try to preserve that existing customer of'em, where customer experience but at the same time you want to bring the cloud experience. So how How is that evolving? >>Yes, it's a couple things, right? So l Tingley customers, they all want to move to the cloud for all the reasons we want security, agility, governance, et cetera. Right, but fundamentally need help. And so partners, like essentially help figure out which workloads are cloud ready, right? And figure that out and then to you, get to know the customer. Really well, begin the relationships that you have, right, and you can help them figure out which workloads am I gonna move right? And then that leads into more relationships on How do I set up d r. Right? How do I offer other service is through eight of us against those work clothes. >>There's a lot of things where being a manage service's provider for a V M were based platform or being. Amanda's service is provided for an AWS platform. There's a lot of things that you have in common, right? First and foremost is that ability toe run your operations securely. You've got to be secure. You know, you need to be able to maintain that bond of trust you need to be auditable. Your your your operations model needs to be something that transparent to the customer. You need to not just be about migrating workloads to the new and exciting environment, but also helping to transform it and take advantage of whether it's a V M where feature tool or next generation eight of us feature it's will. It's not just my great lift and shift, but then helped to transform what that that downstream, long term platform could do. You certainly want Teoh be in a posture where you're building a sense of intimacy with the customer. You're learning their acronyms. You're learning their business processes. You're building up that bond of trust where you can really be flexible with that customer. That's where the MSP community can also come in, because there's a lot of creative things we can do commercially. Contracting wise binding service's together into broader solutions and service level agreements that can go and give the customer something that they could just get by going teach individual technology platform under themselves >>and their ways >>where the service provider community really chips in. >>I think you're right and we think about helping Dr customers success manage service providers because of those engine relationship with customers. We've had tremendous success of moving those workloads, driving consumption of the service and really driving better business outcomes based on those relationships you have. >>So let's talk about workloads, guys. Course. Remember Paul Maritz when he was running the M word? He said Eddie Eddie Workload. Any application called it a device. He called it a software mainframe and Christian marketing people struck that from the parlance. But that's essentially what's happened pretty much run anything on somewhere. I heard Andy Jassy Kino talking about people helping people get off on mainframes. And so I feel like he's building the cloud mainframe. Any work less? But what kind of workloads are moving today? It's not. Obviously, he acknowledged, some of the hard core stuff's not gonna move. He didn't specify, but it's a lot of that hard core database ol TV transit transaction, high risk stuff. But what is moving today? Where do you see that going? >>Don't talk about some customers. >>Yeah, >>so a lot of joint customers we have that. I think you fall into that category. In fact, tomorrow on Thursday, we're actually leading a panel discussion that really dives into some customers. Success on the AWS platform that Central Lincoln are managed service is practice has been able to help them achieve what's interesting about that We have. We have an example from the public sector. We have an example from manufacturing and from from food and beverage example from the transportation industry and airlines. What's really interesting is that in all those use cases that will be diagramming out tomorrow, where VM Where's part of all of them, right? And sometimes it's because I am. Where is a critical part of their existing infrastructure? And so we're trying to be able to do is design, you know, sort of systems of innovation, systems of engagement that they were running inside of an AWS or broadly distributed AWS architecture. But it still needs network integration, security and activity back to the crown jewels and what's kept in a lot of those workloads that already running on the BM where platform So that's a lot of ways. See that a good deal with regards to your moving your sort of innovative workloads, your engagement workload, some of your digital experience, platforms you were working with an airline that wants to start building up a series of initiatives where they want to be able to sell vacation packages and and be very creative in how they market deliver those pulling through airline sails along the way. They're gonna be designing those digital initiatives in AWS, but they need access to flight flight information, schedule information, logistics information that they keep inside of there there. Bm where environment in the centralized data center. And so they're starting to look at workloads like that. We started to look at the N word cloud on eight of us being whereas it a zit in and of itself as a workload moving up to eight of us. There's a range of these solutions that we're starting to see, but a lot of it is still there, and he had the graphic up. There were still, in the very early days of clouded option. I still see a lot of work loads that are moving AWS theater in that system of engagement. How can I digitally engaged with my customers better? That's where a lot of the innovation is going on, and that's what a lot of the workload that are running in launching our >>I mean, we're seeing tremendous momentum and ultimately take any workload, wailed, moving to the cloud right and do it in an efficient and speedy path. And we've got custom moving thousands of workloads, right? They may decide over time to re factor them, but first and foremost, they could move them. They relocate them to the cloud. They can save a lot of costs. Out of that, they can use the exact same interface or pane of glass in terms. How they manage those work clothes, whether they're on Kramer, off Prem. It gives them tremendous agility. And if they decide over time, they have to re factor some workloads, which can be quite costly. They have that option, but there's no reason they shouldn't move. Every single worker today >>is their eyes, their disadvantage at all. If if you're left with ex workloads that have to stay behind, as opposed to someone who's coming up and getting up and running totally on the cloud and they're enjoying all those efficiencies and capabilities, are you a little bit of a disadvantage because you have to keep some legacy things lingering behind, or how do you eventually close that gap to enjoy the benefits of new technologies. Yeah, >>there's a sort of an old saying that, you know, if you're if you're if you're an enterprise, you know, that means you've had to make a lot of decisions along the way, right? And so presumably those decisions added value. It's your enterprise, or else she wouldn't be in enterprise. So it really comes out, too. Yeah, to those systems of records of those legacy systems way talk about legacy systems >>on Lian I t. Is the word legacy. I know it's a positive. United is the word legacy. A majority of >>your legacy is what the value you built up a lot of that, whether it's airline flight data or scheduling, best practices are critical. Crown jewels kind of data systems are really important. It really comes down to it. You're on enterprise and you're competing against somebody that is born in the cloud. How well integrated is everything. And are you able to take advantage of and pace layer your innovation strategy so that you can work on the cloud where it makes sense. You can still take advantage of all the data and intelligence you build up about your customers >>so talking earlier, You guys, it seems like you guys do you see that? That cloud is ultimately the destination of all these workloads. But, you know, Pac thinking about PacBell Singer, he talked about the laws of physics, the laws of economics and the laws of the land so that he makes the case for the hybrid >>Murphy's Law. >>Yeah, so that makes the case for the hybrid world. And it seems like Amazon. To a certain extent, it's capitulating on that, and it seems like we got a long way to go. So it's almost like the cloud model will go to your data wherever it iss. You guys, I think, helped facilitate that. How do you look at that? >>Yes. I mean, part of that answer is how much data centers are becoming sort of an antiquated model right there. There there is a need for computing and storage in a variety of different locations. Right, And there's that we've been sort of going through these cycles back and forth of you use the term software mainframe and the on the Palmer. It's kind, a model of the original mainframe decentralizing out the client server now centralizing again to the cloud as we see it starting to swing back on the other direction for towards devices that are a lot smarter. Processors that are, you know, finally tuned for whatever Internet of things use case that they're being designed for being able to put business logic a whole lot closer to those devices. The data. So I think that is what one of things that I think that said that one of the BM wears. A couple of years ago, data centers were becoming centers of data. And how are you able to go and work with those centers of data? First off, link them all together, networking lies, secure them all together and then manage them consistently. I think that's one of the things I am has been really great about that sort of control playing data plane separation inside your product design that makes that a whole lot more feet. >>I mean, it is a multi cloud, and it's a hybrid cloud world, and we want to give customers of flexibility and choice to move their workloads wherever they need, right based on different decisions, geographic implications, et cetera, security regimens and mean fundamentally. That's where we give customers a tremendous, tremendous amount of flexibility. >>And bringing the edge complicates >>edge, data center or cloud. >>It's so maybe it's not a swing back, you know, because it really has been a pendulum swing, mainframe, decentralized swing back to the cloud. It feels like it's now this ubiquitous push everywhere. >>Pendulum stops. >>Yeah, >>because there's an equal gravitational pull between the power of both locals >>and compute explodes everywhere. You have storage everywhere. So bring me my question of governance, governance, security in the edicts of the organization. You touched on that. So that becomes another challenge. How do you see that playing out what kind of roles you play solving that problem >>on the idea of data governance? Governance? Yeah. I mean the best way to think about our. In our opinion, the best way to think about data governance is that is really with abstraction. Layers and being ableto have a model driven approach to what you're deploying out into the cloud, and you can go all in with the data model that exists in the attraction layers in the date and the model driven architecture that you can build inside things like AWS cloud formations or inside things like answerable and chef and been puppet, their model, different ways of understanding what your application known state should be on. That's the foundational principle of understanding what your workloads are and how you can actually deliver governance over them. Once you've modelled it on and you then know how to deploy it against a variety different platforms, then you're just a matter of keeping track of what you've modelled, where you've deployed it and inventorying those number of instances and how they scale and how healthy there that certainly, from a workload standpoint, I think governance discipline that you need in terms of the actual data itself. Data governance on where data is getting stored There's a lot of innovation here at the show floor. In terms of software to find storage and storage abstractions, the embers got a great software to find storage capability called the San. We're working with a number of different partners within the core of our network, starting to treat storage as sort of a new kind of virtualized network function, using things like sifts and NFS and I scuzzy as V n F that you can run inside the network we want. We have had an announcement here earlier in the week about our central bank's network storage offer. We're actually starting to make storage and the data policy that allows you to control words replicated and where it's stored. Just part of the network service that you can add is a value add >>or even the metadata get the fastest path to get to it if I need to. If I prefer not to move it, you're starting to see you're talking about multiplied this multi cloud world. It seems like the connections between those clouds are gonna be dictated by that metadata and the intelligence tow. You know what the right path is, >>And I think we want to provide the flexibility to figure out where that data needs to reside. Cross cloud on, Prem off from, and you can just hear from the conversation, David, level of intimacy some of our partners have with customers to work through those decisions. Right, if you're gonna move those workloads effectively and efficiently, is where we get a lot of value for our joint customers. >>I mean, she's pretty fundamental to this notion of digital transformation that's ultimately what we've been talking about. Digital transformation is all about data putting data at the core, being able to access that, get insights from it and monetize, not directly, but understand how data affects the monetization of your business. That's what your customers >>and I think we >>wantto. Besides, I think we want to simplify how you want to spend more time looking up. Your applications are looking down your infrastructure, right? Based on all the jury, are drivers across the different business needs. And again, if we can figure out how to simplify that infrastructure, then people could spend more time on the applications because that's how they drive differentiation in the market, right? And so let's simplify infrastructure, put it where it needs to be. But we're going to give you time back to drive innovation and focus on differentiating yourself. >>You know, it's interesting on the topic of digital transformation reindeer. So right, sort of an interesting little pattern that plays out for those of us that have been in the service of writer community for a little while that a lot of the digital transformation success stories that you see that really get a lot of attention around the public cloud like eight of us. The big major moves into going all in on the public cloud tend to come from companies that went all in on the service provider model 10 years ago, the ones that adopted the idea. I'm just gonna have somebody do this non differentiating thing for me so that I can focus on innovation, are then in a better position to go start moving to the cloud as opposed to companies that have been downward focused on their infrastructure. Building up skill sets, building up knowledge base, building up career, path of people that, actually we're thinking about the technology itself as part of their job description have had a hard time letting go. It sort of the first step of trusting the service provider to do it for you lead you to that second step of being able to just leverage and go all in on the public lab. >>And customers need that help, right? And that's where if we can help activate moving those workloads more quickly, we provide that ability, put more focus on innovation to Dr Outcomes. >>I know you're talking about legacy a little bit ago and that the negative connotation, I think. Tom Brady, Don't you think I wanna run number seven? I haven't had a home smiling Would always do it back with more. We continue our coverage here. Live with the cube, where a w s rivet 2019.

Published Date : Dec 5 2019

SUMMARY :

Brought to you by Amazon Web service With you be with you. via wearing set free like And what brings you here? We continue to take tremendous ground helping customers build and build more agile infrastructure. and make sure that they're connected to the right networks and that they're tied in and integrated with the customer's existing That kind of moves the needle on some of those harder to move working in the M, where is such an obvious place to start? And figure that out and then of trust where you can really be flexible with that customer. driving consumption of the service and really driving better business outcomes based on those relationships you have. He called it a software mainframe and Christian marketing people struck that from the And so they're starting to look at workloads like that. They relocate them to the cloud. behind, or how do you eventually close that gap to enjoy the benefits of new technologies. there's a sort of an old saying that, you know, if you're if you're if you're an enterprise, you know, United is the word legacy. And are you able to take advantage of and pace layer your innovation strategy that he makes the case for the hybrid Yeah, so that makes the case for the hybrid world. out the client server now centralizing again to the cloud as we see it starting to swing back on the other direction for That's where we give customers a tremendous, It's so maybe it's not a swing back, you know, because it really has been a pendulum of governance, governance, security in the edicts of the organization. Just part of the network service that you can add is a value add or even the metadata get the fastest path to get to it if I need to. And I think we want to provide the flexibility to figure out where that data needs to reside. I mean, she's pretty fundamental to this notion of digital transformation that's ultimately what we've been talking about. Besides, I think we want to simplify how you want to spend more time looking up. a lot of the digital transformation success stories that you see that really get And that's where if we can help activate moving those workloads Tom Brady, Don't you think I wanna

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Greg Hughes, Veritas | AWS re:invent 2019


 

>>LA Las Vegas. It's the cube covering AWS reinvent 2019 brought to you by Amazon web services and along with its ecosystem partners. >>Good morning from Las Vegas. Lisa Martin with Summa and Amanda, we are coming to you live from AWS reinvent 19. This is the QSA second full day of coverage and Stu and I are pleased to welcome one of our cube alum back to the program. We have Greg Hughes, the CEO of bear toss. Greg, welcome back. Good morning. >>Be here. Thank you. Yeah, >>this, this is 10, 10, 15 in the morning and this is already jam pack. Lots of buzz. Lots of, lots of news yesterday. I think that's kind of an understatement. Give us a little, a bit of an overview of their and AWS, what you guys got going on. >>It's, it's an amazing show, first of all. And uh, I was, the keynote yesterday was pretty incredible. Three hours long. I mean that, that stamina involved in a three hour keynote. I got to get hats off to Andy Jassy for doing that. Uh, one of the big announcements that was in that, uh, keynote was that outpost has been, is now generally available. And, uh, Amazon outpost is basically the Amazon web services that you can put within your data center. Okay. So we talk a lot about this hybrid cloud model on-prem in your data center and private cloud all the way to the public cloud. And so that is the outpost announcement and we're really excited to say that we are a partner with AWS on Amazon, uh, outpost and we have a designed and tested and validated solution on AWS outpost. So if you move your applications of customer moves, their applications on to outpost, they have the peace of mind knowing that their data is protected by Veritas. >>So we're really excited. Yeah. So, so Greg, everybody absolutely is very interested in outposts. Uh, I've just spent a couple of days in meetings trying to dig in. Uh, it is the building block, Amazon juicing for things like AWS, local zones, uh, AWS wavelength for 5g. One of the questions I really have for the ecosystem, cause I've seen a lot of announcement is this is yes it's the nitro chip and hardware and a subset of services that you would get from AWS. And from a management standpoint it looks like you've just put in a Z in your data center. But talk to us a little bit about what does it mean to actually integrate there. Cause Veritas has been an AWS partner for a number of years. I understand what it means to use Veritas in the public cloud. Walk us through some of the nuance and detail of what new we, well we have a very, very close partnership with AWS. >>Our engineers work very closely together and we did proceeding this announcement. And basically in this specific case, it means if you have an application or data on Alpos, it will be automatically backed up to the cloud, to a S3 through Veritas NetBackup. And so you can manage your outposts through Amazon, you're Veritas to state through our NetBackup console. And though things work seamlessly together. Yeah. So, so just one, when I looked at it, it's a, there, there's things like a, you know, ECS and EMR and RDS are in there. Yes. Three is not yet a service available on outpost, not available on outposts, but we can button connect it as three in the back. So that's what I'm trying to understand is where does my data live and how do I protect it without posts? Well you can, you can manage that through a essentially. So that's primarily the use case is for backing up to make sure your data is protected when it's on outpost. We see customers that want to experiment with outposts, they want to try cloud services. They have certain applications and certain workloads that are low latency and need low latency. And so they're going to run those in their data centers and those applications, those workloads can be protected through Veritas just like everything else is protected by Veritas. That's the idea. >>So for customers who have been with Veritas for a long time and they've got a cloud strategy that they're working on, walk us through maybe a, I don't want to use the word migration, but maybe an evolution. If they're saying, all right, there's workloads that we want to move to public cloud, what would that process be like for an existing customer? We spend >>a lot of time working with AWS on what that journey looks like and, uh, we developed a set of what we call well architected reviewed solutions that, that Amazon reviews and that we've invested in so that, uh, our customers can depend on this. These solutions working well together usually starts with backing up to the cloud. Okay. Instead of using secondary storage or tape backing up to the cloud. And so, uh, we have a customer put to furrow grope. It's a financial services firm that was able to leverage our appliances for on-prem rapid restore, but tear off the data to S three. So that's usually the start. Uh, the second step is using the cloud as a dr site. A lot of companies as you know, invest in data center capacity just for disaster recovery. It's not used all that often. And so that's an obvious thing. >>You can move to the cloud and have a data center on demand, so to speak. So we have a customer China Marine that is using our, our product Veritas resiliency platform to do that with AWS. And then finally it's moving your whole application stack to the cloud in migrating your data to the cloud. It still needs to be protected, right? Uh, it's still a customer's responsibility to protect that data in the cloud. And in that case, the Veritas products work really well in AWS. We can protect the workloads in the cloud. We have a environmental services firm, they, uh, that has moved their applications cloud still using Veritas for data protection. So that's really how we think about it. So Greg Veritas, what one of your strengths do you have? A very large install base and therefore I expect you to have a good visibility into what your customers are doing. >>Bring us on site a little bit when we talk about, you know, leveraging the cloud, it's agility and a modernizing my applications. We know, you know, changing my application stack is a longterm challenging thing to do. But do you have any kind of business outcomes, any proof points as to, you know, what your customers, you know, what do they get as they're uh, maturing their, their, their cloud journey. And evolution has a Veritas, so we work with, you know, our customers are 86% of the fortune 500. We work with the largest institutions on the planet the most. So I like to say the largest, most complicated, most highly regulated enterprises on the, on in the world, 10 of the top 10 financial services, 10 of the top 10 telco healthcare. Those are all our customers and they're all moving towards a hybrid world to leverage the cloud, but also have on prem data centers in a hybrid environment. >>And one of these they really want to leverage is that cheap and deep storage in the cloud. So, and we're seeing a very easy thing for our customers to do is to migrate from backing up to disk and tape for long term retention to backing up to the cloud, leveraging S3 glacier deep archive. Andy talked about it yesterday. It's lower than the price to tape our cus. Many of our customers still using tape for longterm retention. And it's just very simple step to data protection modernization, leveraging the cloud to replace though that secondary storage and tape with, with the cloud and the storage in the cloud. So for an organization that has thousands of endpoints, servers, virtual environments, SAS applications, can they manage all of that in the cloud through like a, a single bear toss dashboard? How do you allow that, like comprehensive data protection? >>That's our journey essentially. And you know, weight and, and our value proposition is that end to end data management. Uh, we, we kind of think of ourselves as the Switzerland of the storage and data protection world. We work with everything. Uh, we work with a 500 different workload types. We back up to 150 different, uh, storage targets, including many of the cloud service providers. So that's really our whole value proposition is that ability to give you that abstraction across all the complex storage silos you have. We can take care of availability, protection and insights. That's what we do. So a few years ago, uh, we, we saw a little bit of a bit flip when we talk about security and the cloud. It used to be, you know, for, for the early days of the cloud it was, I can't do cloud because I'm worried about the security. And now many thought security is an opportunity, uh, when I go to the cloud the last year or two, it's a very nuanced discussion. >>Uh, and the relationship between my data, my cloud providers, my information and data protection, uh, is something that we've been digging into a lot. Uh, at the 80 most reinforced show inaugural show this year. Uh, we had a lot of great conversations. CSOs, um, have a challenge. It's a board level discussion. Uh, what are you hearing from your customers and what's their tosses role? And a straight question. Uh, look, uh, security is a board level conversation and when I go talk, I spend about 30 to 50% of my time talking to customers and the cyber threat is real in particular ransomware. What are, what the enterprise is worried about is uh, that their data gets completely encrypted through a ransomware attack and they're dead in the water. You know, they can't ship product, they can't bill, they can't run payroll. And the challenge is that the malware is going to get in spearfishing works. >>When you get those emails that say click on this link, you know, in many cases people still click on the link and the bad stuff gets in. So what you need is you need a resilient infrastructure and at the foundation of that is to make sure you've got a protected copy of your data that you can depend on and roll back to that, you know, is good. And that's really driven a lot of our business in the last few years is making sure we have, we can help our customers have that resilient data. It's true, whether in the public cloud or on prem, same, same challenge, right? From a ransomware perspective to help reduce spread is data protection in the cloud and an enabler of mitigating the rest that ransomware provides in terms of data not traversing through a customer's network. If it's protected in the cloud, ransomware attack can occur too in your cloud or on prem. >>It really doesn't matter. It's a. They don't really care. The bad guys don't care. Uh, but what you need ultimately is your copy of your data that you can go back to and you can restore everything else you can. Uh, you know, you, you can create, but that data, that state of your business, that's really the crown jewels and if they've corrupted that, you know, you're in trouble. So related to the security governance of course, has been a big discussion. Uh, last year, uh, every single show I went to was talking about GDPR. This year we're all waiting for the California law to roll out and we expect more of this to happen. Uh, you know, what are the discussions you're having with your customers there? And, uh, what, what, what's the, the regulatory environment is really moving fast. A lot more regulations around data. I was taught, it's funny, I was talking to a customer in st Louis and they said the California data privacy act was going to be the death of them. >>Yeah. You don't think about that for a customer in st Louis, a big customer. Uh, I was talking to a customer in Australia and she said she has to deal with 27 different regulatory regimes. So how do you do that when the dirty secret is you don't know where all your data is, you don't know what's important, what's not. Uh, you know, most of our customers have very difficult time assessing that. So where Veritas comes in is we have some solutions that provide insight into that to allow you to understand where is your data, what can be deleted, what's really important, what's pie, what's protected, what's not protected. To really give you some insight in that across all the different silos that Andy was talking about. Yes. >>Showing them really where some of the vulnerabilities are that they might be completely blind to >>say the risks and vulnerabilities that they have that they don't know and that's now becoming a board level topic. So we're getting pulled in. I was actually in Europe a couple of weeks ago and one of our customers said, look, I need to present to the board they insights that Veritas is providing me on my infrastructure is safe so that they're aware, >>let's push them for you. Yesterday when everything kicked off and you're right, it was a marathon. A three hour keynote is very impressive. There's a lot of news packed in there. One of the biggest themes is transformation. It's a word that we talk about transformation, right? We talk about security, transformation, digital transformation, workforce transformation. It's used commonly, but yesterday was really sort of like this, this sort of reinvention of of AWS, but this transformation that Andy was saying, and it sounds like something that you're hearing that this has to come from senior, the senior level of really understanding transformation. Not just do we go to the cloud, how, when, what? But also ultimately it's about data and if you can't access the data, if you can't restore data quickly, if there is, whether it's a human error or some sort of catastrophic event, you can't get to what you need, the business suffers. Right. And there's going to be another competitor whose objects are close to the Napier in the mirror. Right. Who are ready to come in and take over that business. Give me a little bit of a, of a kind of an overview as we wrap up here about their tosses transformation as customers are having to pivot really quickly to use data as a competitive advantage. Yes. >>Well look, we think about, uh, you know, our, our role in digital transformation is in the data transformation part of that. Uh, you can't have digital transformation without transforming your data. Uh, we've talk a lot here about data has gravity. It can distance to stick where it is. We're trying to make that data mobile flexible, protected, available and visible. And that's really our role is in, in digital transformation to give you the freedom to use your data wherever you want to. >>That's what we do. One last question actually on the data has gravity. We talk about that a lot. Your last thoughts on Amazon and moving towards where that gravity is with post for an example, this is another example of I think yesterday and John furrier even uncovered this and his exclusive with Andy Jassy. It's AWS everywhere, which is just like Amazon. >>I can actually just to to build on that, uh, John furrier and I to Andy Jassy like three years ago said the next flywheel for Amazon is data. You stayed, absolutely. Data's come up over and over again. I think, you know, we're working very closely together with AWS to help make this journey easy for our customers. We're both very customer obsessed, you know, that came up a lot. We are customer obsessed as well. We're innovating step-by-step. We were the first launch launch partner with a glacier deep archive. So we attend to be at the forefront of allowing our customers to leverage AWS and know that they're protected by their AtoZ. >>Yeah, those demanding customers. Right. Well, Greg, thank you for joining Stu and me on the program sharing what's new with their toss and AWS and the transformation that you're both undergoing. We appreciate it. Take care of our student, man. I am Lisa Martin. You're watching the cube live from day two of our coverage of AWS reinvent 19 thanks for watching.

Published Date : Dec 4 2019

SUMMARY :

AWS reinvent 2019 brought to you by Amazon web services we are coming to you live from AWS reinvent 19. Yeah, Give us a little, a bit of an overview of their and AWS, what you guys got going on. that you can put within your data center. One of the questions I really have for the ecosystem, cause I've seen a lot of announcement is this is And so you can manage your outposts through So for customers who have been with Veritas for a long time and they've got a A lot of companies as you know, invest in data center capacity just I expect you to have a good visibility into what your customers are doing. you know, what your customers, you know, what do they get as they're uh, It's lower than the price to tape our cus. And you know, weight and, and our value proposition is And the challenge is that the malware is going to get in spearfishing So what you need is you need a that's really the crown jewels and if they've corrupted that, you know, you're in trouble. comes in is we have some solutions that provide insight into that to allow you to understand and one of our customers said, look, I need to present to the board they insights that of catastrophic event, you can't get to what you need, the business suffers. in digital transformation to give you the freedom to use your data wherever you want to. One last question actually on the data has gravity. I can actually just to to build on that, uh, John furrier and I to Andy Jassy like three Well, Greg, thank you for joining Stu and me on the program sharing

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