Ed Walsh & Thomas Hazel | A New Database Architecture for Supercloud
(bright music) >> Hi, everybody, this is Dave Vellante, welcome back to Supercloud 2. Last August, at the first Supercloud event, we invited the broader community to help further define Supercloud, we assessed its viability, and identified the critical elements and deployment models of the concept. The objectives here at Supercloud too are, first of all, to continue to tighten and test the concept, the second is, we want to get real world input from practitioners on the problems that they're facing and the viability of Supercloud in terms of applying it to their business. So on the program, we got companies like Walmart, Sachs, Western Union, Ionis Pharmaceuticals, NASDAQ, and others. And the third thing that we want to do is we want to drill into the intersection of cloud and data to project what the future looks like in the context of Supercloud. So in this segment, we want to explore the concept of data architectures and what's going to be required for Supercloud. And I'm pleased to welcome one of our Supercloud sponsors, ChaosSearch, Ed Walsh is the CEO of the company, with Thomas Hazel, who's the Founder, CTO, and Chief Scientist. Guys, good to see you again, thanks for coming into our Marlborough studio. >> Always great. >> Great to be here. >> Okay, so there's a little debate, I'm going to put you right in the spot. (Ed chuckling) A little debate going on in the community started by Bob Muglia, a former CEO of Snowflake, and he was at Microsoft for a long time, and he looked at the Supercloud definition, said, "I think you need to tighten it up a little bit." So, here's what he came up with. He said, "A Supercloud is a platform that provides a programmatically consistent set of services hosted on heterogeneous cloud providers." So he's calling it a platform, not an architecture, which was kind of interesting. And so presumably the platform owner is going to be responsible for the architecture, but Dr. Nelu Mihai, who's a computer scientist behind the Cloud of Clouds Project, he chimed in and responded with the following. He said, "Cloud is a programming paradigm supporting the entire lifecycle of applications with data and logic natively distributed. Supercloud is an open architecture that integrates heterogeneous clouds in an agnostic manner." So, Ed, words matter. Is this an architecture or is it a platform? >> Put us on the spot. So, I'm sure you have concepts, I would say it's an architectural or design principle. Listen, I look at Supercloud as a mega trend, just like cloud, just like data analytics. And some companies are using the principle, design principles, to literally get dramatically ahead of everyone else. I mean, things you couldn't possibly do if you didn't use cloud principles, right? So I think it's a Supercloud effect, you're able to do things you're not able to. So I think it's more a design principle, but if you do it right, you get dramatic effect as far as customer value. >> So the conversation that we were having with Muglia, and Tristan Handy of dbt Labs, was, I'll set it up as the following, and, Thomas, would love to get your thoughts, if you have a CRM, think about applications today, it's all about forms and codifying business processes, you type a bunch of stuff into Salesforce, and all the salespeople do it, and this machine generates a forecast. What if you have this new type of data app that pulls data from the transaction system, the e-commerce, the supply chain, the partner ecosystem, et cetera, and then, without humans, actually comes up with a plan. That's their vision. And Muglia was saying, in order to do that, you need to rethink data architectures and database architectures specifically, you need to get down to the level of how the data is stored on the disc. What are your thoughts on that? Well, first of all, I'm going to cop out, I think it's actually both. I do think it's a design principle, I think it's not open technology, but open APIs, open access, and you can build a platform on that design principle architecture. Now, I'm a database person, I love solving the database problems. >> I'm waited for you to launch into this. >> Yeah, so I mean, you know, Snowflake is a database, right? It's a distributed database. And we wanted to crack those codes, because, multi-region, multi-cloud, customers wanted access to their data, and their data is in a variety of forms, all these services that you're talked about. And so what I saw as a core principle was cloud object storage, everyone streams their data to cloud object storage. From there we said, well, how about we rethink database architecture, rethink file format, so that we can take each one of these services and bring them together, whether distributively or centrally, such that customers can access and get answers, whether it's operational data, whether it's business data, AKA search, or SQL, complex distributed joins. But we had to rethink the architecture. I like to say we're not a first generation, or a second, we're a third generation distributed database on pure, pure cloud storage, no caching, no SSDs. Why? Because all that availability, the cost of time, is a struggle, and cloud object storage, we think, is the answer. >> So when you're saying no caching, so when I think about how companies are solving some, you know, pretty hairy problems, take MySQL Heatwave, everybody thought Oracle was going to just forget about MySQL, well, they come out with Heatwave. And the way they solve problems, and you see their benchmarks against Amazon, "Oh, we crush everybody," is they put it all in memory. So you said no caching? You're not getting performance through caching? How is that true, and how are you getting performance? >> Well, so five, six years ago, right? When you realize that cloud object storage is going to be everywhere, and it's going to be a core foundational, if you will, fabric, what would you do? Well, a lot of times the second generation say, "We'll take it out of cloud storage, put in SSDs or something, and put into cache." And that adds a lot of time, adds a lot of costs. But I said, what if, what if we could actually make the first read hot, the first read distributed joins and searching? And so what we went out to do was said, we can't cache, because that's adds time, that adds cost. We have to make cloud object storage high performance, like it feels like a caching SSD. That's where our patents are, that's where our technology is, and we've spent many years working towards this. So, to me, if you can crack that code, a lot of these issues we're talking about, multi-region, multicloud, different services, everybody wants to send their data to the data lake, but then they move it out, we said, "Keep it right there." >> You nailed it, the data gravity. So, Bob's right, the data's coming in, and you need to get the data from everywhere, but you need an environment that you can deal with all that different schema, all the different type of technology, but also at scale. Bob's right, you cannot use memory or SSDs to cache that, that doesn't scale, it doesn't scale cost effectively. But if you could, and what you did, is you made object storage, S3 first, but object storage, the only persistence by doing that. And then we get performance, we should talk about it, it's literally, you know, hundreds of terabytes of queries, and it's done in seconds, it's done without memory caching. We have concepts of caching, but the only caching, the only persistence, is actually when we're doing caching, we're just keeping another side-eye track of things on the S3 itself. So we're using, actually, the object storage to be a database, which is kind of where Bob was saying, we agree, but that's what you started at, people thought you were crazy. >> And maybe make it live. Don't think of it as archival or temporary space, make it live, real time streaming, operational data. What we do is make it smart, we see the data coming in, we uniquely index it such that you can get your use cases, that are search, observability, security, or backend operational. But we don't have to have this, I dunno, static, fixed, siloed type of architecture technologies that were traditionally built prior to Supercloud thinking. >> And you don't have to move everything, essentially, you can do it wherever the data lands, whatever cloud across the globe, you're able to bring it together, you get the cost effectiveness, because the only persistence is the cheapest storage persistent layer you can buy. But the key thing is you cracked the code. >> We had to crack the code, right? That was the key thing. >> That's where the plans are. >> And then once you do that, then everything else gets easier to scale, your architecture, across regions, across cloud. >> Now, it's a general purpose database, as Bob was saying, but we use that database to solve a particular issue, which is around operational data, right? So, we agree with Bob's. >> Interesting. So this brings me to this concept of data, Jimata Gan is one of our speakers, you know, we talk about data fabric, which is a NetApp, originally NetApp concept, Gartner's kind of co-opted it. But so, the basic concept is, data lives everywhere, whether it's an S3 bucket, or a SQL database, or a data lake, it's just a node on the data mesh. So in your view, how does this fit in with Supercloud? Ed, you've said that you've built, essentially, an enabler for that, for the data mesh, I think you're an enabler for the Supercloud-like principles. This is a big, chewy opportunity, and it requires, you know, a team approach. There's got to be an ecosystem, there's not going to be one Supercloud to rule them all, so where does the ecosystem fit into the discussion, and where do you fit into the ecosystem? >> Right, so we agree completely, there's not one Supercloud in effect, but we use Supercloud principles to build our platform, and then, you know, the ecosystem's going to be built on leveraging what everyone else's secret powers are, right? So our power, our superpower, based upon what we built is, we deal with, if you're having any scale, or cost effective scale issues, with data, machine generated data, like business observability or security data, we are your force multiplier, we will take that in singularly, just let it, simply put it in your object storage wherever it sits, and we give you uniformity access to that using OpenAPI access, SQL, or you know, Elasticsearch API. So, that's what we do, that's our superpower. So I'll play it into data mesh, that's a perfect, we are a node on a data mesh, but I'll play it in the soup about how, the ecosystem, we see it kind of playing, and we talked about it in just in the last couple days, how we see this kind of possibly. Short term, our superpowers, we deal with this data that's coming at these environments, people, customers, building out observability or security environments, or vendors that are selling their own Supercloud, I do observability, the Datadogs of the world, dot dot dot, the Splunks of the world, dot dot dot, and security. So what we do is we fit in naturally. What we do is a cost effective scale, just land it anywhere in the world, we deal with ingest, and it's a cost effective, an order of magnitude, or two or three order magnitudes more cost effective. Allows them, their customers are asking them to do the impossible, "Give me fast monitoring alerting. I want it snappy, but I want it to keep two years of data, (laughs) and I want it cost effective." It doesn't work. They're good at the fast monitoring alerting, we're good at the long-term retention. And yet there's some gray area between those two, but one to one is actually cheaper, so we would partner. So the first ecosystem plays, who wants to have the ability to, really, all the data's in those same environments, the security observability players, they can literally, just through API, drag our data into their point to grab. We can make it seamless for customers. Right now, we make it helpful to customers. Your Datadog, we make a button, easy go from Datadog to us for logs, save you money. Same thing with Grafana. But you can also look at ecosystem, those same vendors, it used to be a year ago it was, you know, its all about how can you grow, like it's growth at all costs, now it's about cogs. So literally we can go an environment, you supply what your customer wants, but we can help with cogs. And one-on one in a partnership is better than you trying to build on your own. >> Thomas, you were saying you make the first read fast, so you think about Snowflake. Everybody wants to talk about Snowflake and Databricks. So, Snowflake, great, but you got to get the data in there. All right, so that's, can you help with that problem? >> I mean we want simple in, right? And if you have to have structure in, you're not simple. So the idea that you have a simple in, data lake, schema read type philosophy, but schema right type performance. And so what I wanted to do, what we have done, is have that simple lake, and stream that data real time, and those access points of Search or SQL, to go after whatever business case you need, security observability, warehouse integration. But the key thing is, how do I make that click, click, click answer, and do it quickly? And so what we want to do is, that first read has to be fast. Why? 'Cause then you're going to do all this siloing, layers, complexity. If your first read's not fast, you're at a disadvantage, particularly in cost. And nobody says I want less data, but everyone has to, whether they say we're going to shorten the window, we're going to use AI to choose, but in a security moment, when you don't have that answer, you're in trouble. And that's why we are this service, this Supercloud service, if you will, providing access, well-known search, well-known SQL type access, that if you just have one access point, you're at a disadvantage. >> We actually talked about Snowflake and BigQuery, and a different platform, Data Bricks. That's kind of where we see the phase two of ecosystem. One is easy, the low-hanging fruit is observability and security firms. But the next one is, what we do, our super power is dealing with this messy data that schema is changing like night and day. Pipelines are tough, and it's changing all the time, but you want these things fast, and it's big data around the world. That's the next point, just use us alongside, or inside, one of their platforms, and now we get the best of both worlds. Our superpower is keeping this messy data as a streaming, okay, not a batch thing, allow you to do that. So, that's the second one. And then to be honest, the third one, which plays you to Supercloud, it also plays perfectly in the data mesh, is if you really go to the ultimate thing, what we have done is made object storage, S3, GCS, and blob storage, we made it a database. Put, get, complex query with big joins. You know, so back to your original thing, and Muglia teed it up perfectly, we've done that. Now imagine if that's an ecosystem, who would want that? If it's, again, it's uniform available across all the regions, across all the clouds, and it's right next to where you are building a service, or a client's trying, that's where the ecosystem, I think people are going to use Superclouds for their superpowers. We're really good at this, allows that short term. I think the Snowflakes and the Data Bricks are the medium term, you know? And then I think eventually gets to, hey, listen if you can make object storage fast, you can just go after it with simple SQL queries, or elastic. Who would want that? I think that's where people are going to leverage it. It's not going to be one Supercloud, and we leverage the super clouds. >> Our viewpoint is smart object storage can be programmable, and so we agree with Bob, but we're not saying do it here, do it here. This core, fundamental layer across regions, across clouds, that everyone has? Simple in. Right now, it's hard to get data in for access for analysis. So we said, simply, we'll automate the entire process, give you API access across regions, across clouds. And again, how do you do a distributed join that's fast? How do you do a distributed join that doesn't cost you an arm or a leg? And how do you do it at scale? And that's where we've been focused. >> So prior, the cloud object store was a niche. >> Yeah. >> S3 obviously changed that. How standard is, essentially, object store across the different cloud platforms? Is that a problem for you? Is that an easy thing to solve? >> Well, let's talk about it. I mean we've fundamentally, yeah we've extracted it, but fundamentally, cloud object storage, put, get, and list. That's why it's so scalable, 'cause it doesn't have all these other components. That complexity is where we have moved up, and provide direct analytical API access. So because of its simplicity, and costs, and security, and reliability, it can scale naturally. I mean, really, distributed object storage is easy, it's put-get anywhere, now what we've done is we put a layer of intelligence, you know, call it smart object storage, where access is simple. So whether it's multi-region, do a query across, or multicloud, do a query across, or hunting, searching. >> We've had clients doing Amazon and Google, we have some Azure, but we see Amazon and Google more, and it's a consistent service across all of them. Just literally put your data in the bucket of choice, or folder of choice, click a couple buttons, literally click that to say "that's hot," and after that, it's hot, you can see it. But we're not moving data, the data gravity issue, that's the other. That it's already natively flowing to these pools of object storage across different regions and clouds. We don't move it, we index it right there, we're spinning up stateless compute, back to the Supercloud concept. But now that allows us to do all these other things, right? >> And it's no longer just cheap and deep object storage. Right? >> Yeah, we make it the same, like you have an analytic platform regardless of where you're at, you don't have to worry about that. Yeah, we deal with that, we deal with a stateless compute coming up -- >> And make it programmable. Be able to say, "I want this bucket to provide these answers." Right, that's really the hope, the vision. And the complexity to build the entire stack, and then connect them together, we said, the fabric is cloud storage, we just provide the intelligence on top. >> Let's bring it back to the customers, and one of the things we're exploring in Supercloud too is, you know, is Supercloud a solution looking for a problem? Is a multicloud really a problem? I mean, you hear, you know, a lot of the vendor marketing says, "Oh, it's a disaster, because it's all different across the clouds." And I talked to a lot of customers even as part of Supercloud too, they're like, "Well, I solved that problem by just going mono cloud." Well, but then you're not able to take advantage of a lot of the capabilities and the primitives that, you know, like Google's data, or you like Microsoft's simplicity, their RPA, whatever it is. So what are customers telling you, what are their near term problems that they're trying to solve today, and how are they thinking about the future? >> Listen, it's a real problem. I think it started, I think this is a a mega trend, just like cloud. Just, cloud data, and I always add, analytics, are the mega trends. If you're looking at those, if you're not considering using the Supercloud principles, in other words, leveraging what I have, abstracting it out, and getting the most out of that, and then build value on top, I think you're not going to be able to keep up, In fact, no way you're going to keep up with this data volume. It's a geometric challenge, and you're trying to do linear things. So clients aren't necessarily asking, hey, for Supercloud, but they're really saying, I need to have a better mechanism to simplify this and get value across it, and how do you abstract that out to do that? And that's where they're obviously, our conversations are more amazed what we're able to do, and what they're able to do with our platform, because if you think of what we've done, the S3, or GCS, or object storage, is they can't imagine the ingest, they can't imagine how easy, time to glass, one minute, no matter where it lands in the world, querying this in seconds for hundreds of terabytes squared. People are amazed, but that's kind of, so they're not asking for that, but they are amazed. And then when you start talking on it, if you're an enterprise person, you're building a big cloud data platform, or doing data or analytics, if you're not trying to leverage the public clouds, and somehow leverage all of them, and then build on top, then I think you're missing it. So they might not be asking for it, but they're doing it. >> And they're looking for a lens, you mentioned all these different services, how do I bring those together quickly? You know, our viewpoint, our service, is I have all these streams of data, create a lens where they want to go after it via search, go after via SQL, bring them together instantly, no e-tailing out, no define this table, put into this database. We said, let's have a service that creates a lens across all these streams, and then make those connections. I want to take my CRM with my Google AdWords, and maybe my Salesforce, how do I do analysis? Maybe I want to hunt first, maybe I want to join, maybe I want to add another stream to it. And so our viewpoint is, it's so natural to get into these lake platforms and then provide lenses to get that access. >> And they don't want it separate, they don't want something different here, and different there. They want it basically -- >> So this is our industry, right? If something new comes out, remember virtualization came out, "Oh my God, this is so great, it's going to solve all these problems." And all of a sudden it just got to be this big, more complex thing. Same thing with cloud, you know? It started out with S3, and then EC2, and now hundreds and hundreds of different services. So, it's a complex matter for a lot of people, and this creates problems for customers, especially when you got divisions that are using different clouds, and you're saying that the solution, or a solution for the part of the problem, is to really allow the data to stay in place on S3, use that standard, super simple, but then give it what, Ed, you've called superpower a couple of times, to make it fast, make it inexpensive, and allow you to do that across clouds. >> Yeah, yeah. >> I'll give you guys the last word on that. >> No, listen, I think, we think Supercloud allows you to do a lot more. And for us, data, everyone says more data, more problems, more budget issue, everyone knows more data is better, and we show you how to do it cost effectively at scale. And we couldn't have done it without the design principles of we're leveraging the Supercloud to get capabilities, and because we use super, just the object storage, we're able to get these capabilities of ingest, scale, cost effectiveness, and then we built on top of this. In the end, a database is a data platform that allows you to go after everything distributed, and to get one platform for analytics, no matter where it lands, that's where we think the Supercloud concepts are perfect, that's where our clients are seeing it, and we're kind of excited about it. >> Yeah a third generation database, Supercloud database, however we want to phrase it, and make it simple, but provide the value, and make it instant. >> Guys, thanks so much for coming into the studio today, I really thank you for your support of theCUBE, and theCUBE community, it allows us to provide events like this and free content. I really appreciate it. >> Oh, thank you. >> Thank you. >> All right, this is Dave Vellante for John Furrier in theCUBE community, thanks for being with us today. You're watching Supercloud 2, keep it right there for more thought provoking discussions around the future of cloud and data. (bright music)
SUMMARY :
And the third thing that we want to do I'm going to put you right but if you do it right, So the conversation that we were having I like to say we're not a and you see their So, to me, if you can crack that code, and you need to get the you can get your use cases, But the key thing is you cracked the code. We had to crack the code, right? And then once you do that, So, we agree with Bob's. and where do you fit into the ecosystem? and we give you uniformity access to that so you think about Snowflake. So the idea that you have are the medium term, you know? and so we agree with Bob, So prior, the cloud that an easy thing to solve? you know, call it smart object storage, and after that, it's hot, you can see it. And it's no longer just you don't have to worry about And the complexity to and one of the things we're and how do you abstract it's so natural to get and different there. and allow you to do that across clouds. I'll give you guys and we show you how to do it but provide the value, I really thank you for around the future of cloud and data.
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Veronika Durgin, Saks | The Future of Cloud & Data
(upbeat music) >> Welcome back to Supercloud 2, an open collaborative where we explore the future of cloud and data. Now, you might recall last August at the inaugural Supercloud event we validated the technical feasibility and tried to further define the essential technical characteristics, and of course the deployment models of so-called supercloud. That is, sets of services that leverage the underlying primitives of hyperscale clouds, but are creating new value on top of those clouds for organizations at scale. So we're talking about capabilities that fundamentally weren't practical or even possible prior to the ascendancy of the public clouds. And so today at Supercloud 2, we're digging further into the topic with input from real-world practitioners. And we're exploring the intersection of data and cloud, And importantly, the realities and challenges of deploying technology for a new business capability. I'm pleased to have with me in our studios, west of Boston, Veronika Durgin, who's the head of data at Saks. Veronika, welcome. Great to see you. Thanks for coming on. >> Thank you so much. Thank you for having me. So excited to be here. >> And so we have to say upfront, you're here, these are your opinions. You're not representing Saks in any way. So we appreciate you sharing your depth of knowledge with us. >> Thank you, Dave. Yeah, I've been doing data for a while. I try not to say how long anymore. It's been a while. But yeah, thank you for having me. >> Yeah, you're welcome. I mean, one of the highlights of this past year for me was hanging out at the airport with you after the Snowflake Summit. And we were just chatting about sort of data mesh, and you were saying, "Yeah, but." There was a yeah, but. You were saying there's some practical realities of actually implementing these things. So I want to get into some of that. And I guess starting from a perspective of how data has changed, you've seen a lot of the waves. I mean, even if we go back to pre-Hadoop, you know, that would shove everything into an Oracle database, or, you know, Hadoop was going to save our data lives. And the cloud came along and, you know, that was kind of a disruptive force. And, you know, now we see things like, whether it's Snowflake or Databricks or these other platforms on top of the clouds. How have you observed the change in data and the evolution over time? >> Yeah, so I started as a DBA in the data center, kind of like, you know, growing up trying to manage whatever, you know, physical limitations a server could give us. So we had to be very careful of what we put in our database because we were limited. We, you know, purchased that piece of hardware, and we had to use it for the next, I don't know, three to five years. So it was only, you know, we focused on only the most important critical things. We couldn't keep too much data. We had to be super efficient. We couldn't add additional functionality. And then Hadoop came along, which is like, great, we can dump all the data there, but then we couldn't get data out of it. So it was like, okay, great. Doesn't help either. And then the cloud came along, which was incredible. I was probably the most excited person. I'm lying, but I was super excited because I no longer had to worry about what I can actually put in my database. Now I have that, you know, scalability and flexibility with the cloud. So okay, great, that data's there, and I can also easily get it out of it, which is really incredible. >> Well, but so, I'm inferring from what you're saying with Hadoop, it was like, okay, no schema on write. And then you got to try to make sense out of it. But so what changed with the cloud? What was different? >> So I'll tell a funny story. I actually successfully avoided Hadoop. The only time- >> Congratulations. >> (laughs) I know, I'm like super proud of it. I don't know how that happened, but the only time I worked for a company that had Hadoop, all I remember is that they were running jobs that were taking over 24 hours to get data out of it. And they were realizing that, you know, dumping data without any structure into this massive thing that required, you know, really skilled engineers wasn't really helpful. So what changed, and I'm kind of thinking of like, kind of like how Snowflake started, right? They were marketing themselves as a data warehouse. For me, moving from SQL Server to Snowflake was a non-event. It was comfortable, I knew what it was, I knew how to get data out of it. And I think that's the important part, right? Cloud, this like, kind of like, vague, high-level thing, magical, but the reality is cloud is the same as what we had on prem. So it's comfortable there. It's not scary. You don't need super new additional skills to use it. >> But you're saying what's different is the scale. So you can throw resources at it. You don't have to worry about depreciating your hardware over three to five years. Hey, I have an asset that I have to take advantage of. Is that the big difference? >> Absolutely. Actually, from kind of like operational perspective, which it's funny. Like, I don't have to worry about it. I use what I need when I need it. And not to take this completely in the opposite direction, people stop thinking about using things in a very smart way, right? You like, scale and you walk away. And then, you know, the cool thing about cloud is it's scalable, but you also should not use it when you don't need it. >> So what about this idea of multicloud. You know, supercloud sort of tries to go beyond multicloud. it's like multicloud by accident. And now, you know, whether it's M&A or, you know, some Skunkworks is do, hey, I like Google's tools, so I'm going to use Google. And then people like you are called on to, hey, how do we clean up this mess? And you know, you and I, at the airport, we were talking about data mesh. And I love the concept. Like, doesn't matter if it's a data lake or a data warehouse or a data hub or an S3 bucket. It's just a node on the mesh. But then, of course, you've got to govern it. You've got to give people self-serve. But this multicloud is a reality. So from your perspective, from a practitioner's perspective, what are the advantages of multicloud? We talk about the disadvantages all the time. Kind of get that, but what are the advantages? >> So I think the first thing when I think multicloud, I actually think high-availability disaster recovery. And maybe it's just how I grew up in the data center, right? We were always worried that if something happened in one area, we want to make sure that we can bring business up very quickly. So to me that's kind of like where multicloud comes to mind because, you know, you put your data, your applications, let's pick on AWS for a second and, you know, US East in AWS, which is the busiest kind of like area that they have. If it goes down, for my business to continue, I would probably want to move it to, say, Azure, hypothetically speaking, again, or Google, whatever that is. So to me, and probably again based on my background, disaster recovery high availability comes to mind as multicloud first, but now the other part of it is that there are, you know, companies and tools and applications that are being built in, you know, pick your cloud. How do we talk to each other? And more importantly, how do we data share? You know, I work with data. You know, this is what I do. So if, you know, I want to get data from a company that's using, say, Google, how do we share it in a smooth way where it doesn't have to be this crazy, I don't know, SFTP file moving. So that's where I think supercloud comes to me in my mind, is like practical applications. How do we create that mesh, that network that we can easily share data with each other? >> So you kind of answered my next question, is do you see use cases going beyond H? I mean, the HADR was, remember, that was the original cloud use case. That and bursting, you know, for, you know, Thanksgiving or, you know, for Black Friday. So you see an opportunity to go beyond that with practical use cases. >> Absolutely. I think, you know, we're getting to a world where every company is a data company. We all collect a lot of data. We want to use it for whatever that is. It doesn't necessarily mean sell it, but use it to our competitive advantage. So how do we do it in a very smooth, easy way, which opens additional opportunities for companies? >> You mentioned data sharing. And that's obviously, you know, I met you at Snowflake Summit. That's a big thing of Snowflake's. And of course, you've got Databricks trying to do similar things with open technology. What do you see as the trade-offs there? Because Snowflake, you got to come into their party, you're in their world, and you're kind of locked into that world. Now they're trying to open up. You know, and of course, Databricks, they don't know our world is wide open. Well, we know what that means, you know. The governance. And so now you're seeing, you saw Amazon come out with data clean rooms, which was, you know, that was a good idea that Snowflake had several years before. It's good. It's good validation. So how do you think about the trade-offs between kind of openness and freedom versus control? Is the latter just far more important? >> I'll tell you it depends, right? It's kind of like- >> Could be insulting to that. >> Yeah, I know. It depends because I don't know the answer. It depends, I think, because on the use case and application, ultimately every company wants to make money. That's the beauty of our like, capitalistic economy, right? We're driven 'cause we want to make money. But from the use, you know, how do I sell a product to somebody who's in Google if I am in AWS, right? It's like, we're limiting ourselves if we just do one cloud. But again, it's difficult because at the same time, every cloud provider wants for you to be locked in their cloud, which is why probably, you know, whoever has now data sharing because they want you to stay within their ecosystem. But then again, like, companies are limited. You know, there are applications that are starting to be built on top of clouds. How do we ensure that, you know, I can use that application regardless what cloud, you know, my company is using or I just happen to like. >> You know, and it's true they want you to stay in their ecosystem 'cause they'll make more money. But as well, you think about Apple, right? Does Apple do it 'cause they can make more money? Yes, but it's also they have more control, right? Am I correct that technically it's going to be easier to govern that data if it's all the sort of same standard, right? >> Absolutely. 100%. I didn't answer that question. You have to govern and you have to control. And honestly, it's like it's not like a nice-to-have anymore. There are compliances. There are legal compliances around data. Everybody at some point wants to ensure that, you know, and as a person, quite honestly, you know, not to be, you know, I don't like when my data's used when I don't know how. Like, it's a little creepy, right? So we have to come up with standards around that. But then I also go back in the day. EDI, right? Electronic data interchange. That was figured out. There was standards. Companies were sending data to each other. It was pretty standard. So I don't know. Like, we'll get there. >> Yeah, so I was going to ask you, do you see a day where open standards actually emerge to enable that? And then isn't that the great disruptor to sort of kind of the proprietary stack? >> I think so. I think for us to smoothly exchange data across, you know, various systems, various applications, we'll have to agree to have standards. >> From a developer perspective, you know, back to the sort of supercloud concept, one of the the components of the essential characteristics is you've got this PaaS layer that provides consistency across clouds, and it has unique attributes specific to the purpose of that supercloud. So in the instance of Snowflake, it's data sharing. In the case of, you know, VMware, it might be, you know, infrastructure or self-serve infrastructure that's consistent. From a developer perspective, what do you hear from developers in terms of what they want? Are we close to getting that across clouds? >> I think developers always want freedom and ability to engineer. And oftentimes it's not, (laughs) you know, just as an engineer, I always want to build something, and it's not always for the, to use a specific, you know, it's something I want to do versus what is actually applicable. I think we'll land there, but not because we are, you know, out of the kindness of our own hearts. I think as a necessity we will have to agree to standards, and that that'll like, move the needle. Yeah. >> What are the limitations that you see of cloud and this notion of, you know, even cross cloud, right? I mean, this one cloud can't do it all. You know, but what do you see as the limitations of clouds? >> I mean, it's funny, I always think, you know, again, kind of probably my background, I grew up in the data center. We were physically limited by space, right? That there's like, you can only put, you know, so many servers in the rack and, you know, so many racks in the data center, and then you run out space. Earth has a limited space, right? And we have so many data centers, and everybody's collecting a lot of data that we actually want to use. We're not just collecting for the sake of collecting it anymore. We truly can't take advantage of it because servers have enough power, right, to crank through it. We will run enough space. So how do we balance that? How do we balance that data across all the various data centers? And I know I'm like, kind of maybe talking crazy, but until we figure out how to build a data center on the Moon, right, like, we will have to figure out how to take advantage of all the compute capacity that we have across the world. >> And where does latency fit in? I mean, is it as much of a problem as people sort of think it is? Maybe it depends too. It depends on the use case. But do multiple clouds help solve that problem? Because, you know, even AWS, $80 billion company, they're huge, but they're not everywhere. You know, they're doing local zones, they're doing outposts, which is, you know, less functional than their full cloud. So maybe I would choose to go to another cloud. And if I could have that common experience, that's an advantage, isn't it? >> 100%, absolutely. And potentially there's some maybe pricing tiers, right? So we're talking about latency. And again, it depends on your situation. You know, if you have some sort of medical equipment that is very latency sensitive, you want to make sure that data lives there. But versus, you know, I browse on a website. If the website takes a second versus two seconds to load, do I care? Not exactly. Like, I don't notice that. So we can reshuffle that in a smart way. And I keep thinking of ways. If we have ways for data where it kind of like, oh, you are stuck in traffic, go this way. You know, reshuffle you through that data center. You know, maybe your data will live there. So I think it's totally possible. I know, it's a little crazy. >> No, I like it, though. But remember when you first found ways, you're like, "Oh, this is awesome." And then now it's like- >> And it's like crowdsourcing, right? Like, it's smart. Like, okay, maybe, you know, going to pick on US East for Amazon for a little bit, their oldest, but also busiest data center that, you know, periodically goes down. >> But then you lose your competitive advantage 'cause now it's like traffic socialism. >> Yeah, I know. >> Right? It happened the other day where everybody's going this way up. There's all the Wazers taking. >> And also again, compliance, right? Every country is going down the path of where, you know, data needs to reside within that country. So it's not as like, socialist or democratic as we wish for it to be. >> Well, that's a great point. I mean, when you just think about the clouds, the limitation, now you go out to the edge. I mean, everybody talks about the edge in IoT. Do you actually think that there's like a whole new stove pipe that's going to get created. And does that concern you, or do you think it actually is going to be, you know, connective tissue with all these clouds? >> I honestly don't know. I live in a practical world of like, how does it help me right now? How does it, you know, help me in the next five years? And mind you, in five years, things can change a lot. Because if you think back five years ago, things weren't as they are right now. I mean, I really hope that somebody out there challenges things 'cause, you know, the whole cloud promise was crazy. It was insane. Like, who came up with it? Why would I do that, right? And now I can't imagine the world without it. >> Yeah, I mean a lot of it is same wine, new bottle. You know, but a lot of it is different, right? I mean, technology keeps moving us forward, doesn't it? >> Absolutely. >> Veronika, it was great to have you. Thank you so much for your perspectives. If there was one thing that the industry could do for your data life that would make your world better, what would it be? >> I think standards for like data sharing, data marketplace. I would love, love, love nothing else to have some agreed upon standards. >> I had one other question for you, actually. I forgot to ask you this. 'Cause you were saying every company's a data company. Every company's a software company. We're already seeing it, but how prevalent do you think it will be that companies, you've seen some of it in financial services, but companies begin to now take their own data, their own tooling, their own software, which they've developed internally, and point that to the outside world? Kind of do what AWS did. You know, working backwards from the customer and saying, "Hey, we did this for ourselves. We can now do this for the rest of the world." Do you see that as a real trend, or is that Dave's pie in the sky? >> I think it's a real trend. Every company's trying to reinvent themselves and come up with new products. And every company is a data company. Every company collects data, and they're trying to figure out what to do with it. And again, it's not necessarily to sell it. Like, you don't have to sell data to monetize it. You can use it with your partners. You can exchange data. You know, you can create products. Capital One I think created a product for Snowflake pricing. I don't recall, but it just, you know, they built it for themselves, and they decided to kind of like, monetize on it. And I'm absolutely 100% on board with that. I think it's an amazing idea. >> Yeah, Goldman is another example. Nasdaq is basically taking their exchange stack and selling it around the world. And the cloud is available to do that. You don't have to build your own data center. >> Absolutely. Or for good, right? Like, we're talking about, again, we live in a capitalist country, but use data for good. We're collecting data. We're, you know, analyzing it, we're aggregating it. How can we use it for greater good for the planet? >> Veronika, thanks so much for coming to our Marlborough studios. Always a pleasure talking to you. >> Thank you so much for having me. >> You're really welcome. All right, stay tuned for more great content. From Supercloud 2, this is Dave Vellante. We'll be right back. (upbeat music)
SUMMARY :
and of course the deployment models Thank you so much. So we appreciate you sharing your depth But yeah, thank you for having me. And the cloud came along and, you know, So it was only, you know, And then you got to try I actually successfully avoided Hadoop. you know, dumping data So you can throw resources at it. And then, you know, the And you know, you and I, at the airport, to mind because, you know, That and bursting, you know, I think, you know, And that's obviously, you know, But from the use, you know, You know, and it's true they want you to ensure that, you know, you know, various systems, In the case of, you know, VMware, but not because we are, you know, and this notion of, you know, can only put, you know, which is, you know, less But versus, you know, But remember when you first found ways, Like, okay, maybe, you know, But then you lose your It happened the other day the path of where, you know, is going to be, you know, How does it, you know, help You know, but a lot of Thank you so much for your perspectives. to have some agreed upon standards. I forgot to ask you this. I don't recall, but it just, you know, And the cloud is available to do that. We're, you know, analyzing Always a pleasure talking to you. From Supercloud 2, this is Dave Vellante.
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Breaking Analysis: What Black Hat '22 tells us about securing the Supercloud
>> From theCUBE Studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR, This is "Breaking Analysis with Dave Vellante". >> Black Hat 22 was held in Las Vegas last week, the same time as theCUBE Supercloud event. Unlike AWS re:Inforce where words are carefully chosen to put a positive spin on security, Black Hat exposes all the warts of cyber and openly discusses its hard truths. It's a conference that's attended by technical experts who proudly share some of the vulnerabilities they've discovered, and, of course, by numerous vendors marketing their products and services. Hello, and welcome to this week's Wikibon CUBE Insights powered by ETR. In this "Breaking Analysis", we summarize what we learned from discussions with several people who attended Black Hat and our analysis from reviewing dozens of keynotes, articles, sessions, and data from a recent Black Hat Attendees Survey conducted by Black Hat and Informa, and we'll end with the discussion of what it all means for the challenges around securing the supercloud. Now, I personally did not attend, but as I said at the top, we reviewed a lot of content from the event which is renowned for its hundreds of sessions, breakouts, and strong technical content that is, as they say, unvarnished. Chris Krebs, the former director of Us cybersecurity and infrastructure security agency, CISA, he gave the keynote, and he spoke about the increasing complexity of tech stacks and the ripple effects that that has on organizational risk. Risk was a big theme at the event. Where re:Inforce tends to emphasize, again, the positive state of cybersecurity, it could be said that Black Hat, as the name implies, focuses on the other end of the spectrum. Risk, as a major theme of the event at the show, got a lot of attention. Now, there was a lot of talk, as always, about the expanded threat service, you hear that at any event that's focused on cybersecurity, and tons of emphasis on supply chain risk as a relatively new threat that's come to the CISO's minds. Now, there was also plenty of discussion about hybrid work and how remote work has dramatically increased business risk. According to data from in Intel 471's Mark Arena, the previously mentioned Black Hat Attendee Survey showed that compromise credentials posed the number one source of risk followed by infrastructure vulnerabilities and supply chain risks, so a couple of surveys here that we're citing, and we'll come back to that in a moment. At an MIT cybersecurity conference earlier last decade, theCUBE had a hypothetical conversation with former Boston Globe war correspondent, Charles Sennott, about the future of war and the role of cyber. We had similar discussions with Dr. Robert Gates on theCUBE at a ServiceNow event in 2016. At Black Hat, these discussions went well beyond the theoretical with actual data from the war in Ukraine. It's clear that modern wars are and will be supported by cyber, but the takeaways are that they will be highly situational, targeted, and unpredictable because in combat scenarios, anything can happen. People aren't necessarily at their keyboards. Now, the role of AI was certainly discussed as it is at every conference, and particularly cyber conferences. You know, it was somewhat dissed as over hyped, not surprisingly, but while AI is not a panacea to cyber exposure, automation and machine intelligence can definitely augment, what appear to be and have been stressed out, security teams can do this by recommending actions and taking other helpful types of data and presenting it in a curated form that can streamline the job of the SecOps team. Now, most cyber defenses are still going to be based on tried and true monitoring and telemetry data and log analysis and curating known signatures and analyzing consolidated data, but increasingly, AI will help with the unknowns, i.e. zero-day threats and threat actor behaviors after infiltration. Now, finally, while much lip service was given to collaboration and public-private partnerships, especially after Stuxsnet was revealed early last decade, the real truth is that threat intelligence in the private sector is still evolving. In particular, the industry, mid decade, really tried to commercially exploit proprietary intelligence and, you know, do private things like private reporting and monetize that, but attitudes toward collaboration are trending in a positive direction was one of the sort of outcomes that we heard at Black Hat. Public-private partnerships are being both mandated by government, and there seems to be a willingness to work together to fight an increasingly capable adversary. These things are definitely on the rise. Now, without this type of collaboration, securing the supercloud is going to become much more challenging and confined to narrow solutions. and we're going to talk about that little later in the segment. Okay, let's look at some of the attendees survey data from Black Hat. Just under 200 really serious security pros took the survey, so not enough to slice and dice by hair color, eye color, height, weight, and favorite movie genre, but enough to extract high level takeaways. You know, these strongly agree or disagree survey responses can sometimes give vanilla outputs, but let's look for the ones where very few respondents strongly agree or disagree with a statement or those that overwhelmingly strongly agree or somewhat agree. So it's clear from this that the respondents believe the following, one, your credentials are out there and available to criminals. Very few people thought that that was, you know, unavoidable. Second, remote work is here to stay, and third, nobody was willing to really jinx their firms and say that they strongly disagree that they'll have to respond to a major cybersecurity incident within the next 12 months. Now, as we've reported extensively, COVID has permanently changed the cybersecurity landscape and the CISO's priorities and playbook. Check out this data that queries respondents on the pandemic's impact on cybersecurity, new requirements to secure remote workers, more cloud, more threats from remote systems and remote users, and a shift away from perimeter defenses that are no longer as effective, e.g. firewall appliances. Note, however, the fifth response that's down there highlighted in green. It shows a meaningful drop in the percentage of remote workers that are disregarding corporate security policy, still too many, but 10 percentage points down from 2021 survey. Now, as we've said many times, bad user behavior will trump good security technology virtually every time. Consistent with the commentary from Mark Arena's Intel 471 threat report, fishing for credentials is the number one concern cited in the Black Hat Attendees Survey. This is a people and process problem more than a technology issue. Yes, using multifactor authentication, changing passwords, you know, using unique passwords, using password managers, et cetera, they're all great things, but if it's too hard for users to implement these things, they won't do it, they'll remain exposed, and their organizations will remain exposed. Number two in the graphic, sophisticated attacks that could expose vulnerabilities in the security infrastructure, again, consistent with the Intel 471 data, and three, supply chain risks, again, consistent with Mark Arena's commentary. Ask most CISOs their number one problem, and they'll tell you, "It's a lack of talent." That'll be on the top of their list. So it's no surprise that 63% of survey respondents believe they don't have the security staff necessary to defend against cyber threats. This speaks to the rise of managed security service providers that we've talked about previously on "Breaking Analysis". We've seen estimates that less than 50% of organizations in the US have a SOC, and we see those firms as ripe for MSSP support as well as larger firms augmenting staff with managed service providers. Now, after re:Invent, we put forth this conceptual model that discussed how the cloud was becoming the first line of defense for CISOs, and DevOps was being asked to do more, things like securing the runtime, the containers, the platform, et cetera, and audit was kind of that last line of defense. So a couple things we picked up from Black Hat which are consistent with this shift and some that are somewhat new, first, is getting visibility across the expanded threat surface was a big theme at Black Hat. This makes it even harder to identify risk, of course, this being the expanded threat surface. It's one thing to know that there's a vulnerability somewhere. It's another thing to determine the severity of the risk, but understanding how easy or difficult it is to exploit that vulnerability and how to prioritize action around that. Vulnerability is increasingly complex for CISOs as the security landscape gets complexified. So what's happening is the SOC, if there even is one at the organization, is becoming federated. No longer can there be one ivory tower that's the magic god room of data and threat detection and analysis. Rather, the SOC is becoming distributed following the data, and as we just mentioned, the SOC is being augmented by the cloud provider and the managed service providers, the MSSPs. So there's a lot of critical security data that is decentralized and this will necessitate a new cyber data model where data can be synchronized and shared across a federation of SOCs, if you will, or mini SOCs or SOC capabilities that live in and/or embedded in an organization's ecosystem. Now, to this point about cloud being the first line of defense, let's turn to a story from ETR that came out of our colleague Eric Bradley's insight in a one-on-one he did with a senior IR person at a manufacturing firm. In a piece that ETR published called "Saved by Zscaler", check out this comment. Quote, "As the last layer, we are filtering all the outgoing internet traffic through Zscaler. And when an attacker is already on your network, and they're trying to communicate with the outside to exchange encryption keys, Zscaler is already blocking the traffic. It happened to us. It happened and we were saved by Zscaler." So that's pretty cool. So not only is the cloud the first line of defense, as we sort of depicted in that previous graphic, here's an example where it's also the last line of defense. Now, let's end on what this all means to securing the supercloud. At our Supercloud 22 event last week in our Palo Alto CUBE Studios, we had a session on this topic on supercloud, securing the supercloud. Security, in our view, is going to be one of the most important and difficult challenges for the idea of supercloud to become real. We reviewed in last week's "Breaking Analysis" a detailed discussion with Snowflake co-founder and president of products, Benoit Dageville, how his company approaches security in their data cloud, what we call a superdata cloud. Snowflake doesn't use the term supercloud. They use the term datacloud, but what if you don't have the focus, the engineering depth, and the bank roll that Snowflake has? Does that mean superclouds will only be developed by those companies with deep pockets and enormous resources? Well, that's certainly possible, but on the securing the supercloud panel, we had three technical experts, Gee Rittenhouse of Skyhigh Security, Piyush Sharrma who's the founder of Accurics who sold to Tenable, and Tony Kueh, who's the former Head of Product at VMware. Now, John Furrier asked each of them, "What is missing? What's it going to take to secure the supercloud? What has to happen?" Here's what they said. Play the clip. >> This is the final question. We have one minute left. I wish we had more time. This is a great panel. We'll bring you guys back for sure after the event. What one thing needs to happen to unify or get through the other side of this fragmentation and then the challenges for supercloud? Because remember, the enterprise equation is solve complexity with more complexity. Well, that's not what the market wants. They want simplicity. They want SaaS. They want ease of use. They want infrastructure risk code. What has to happen? What do you think, each of you? >> So I can start, and extending to the previous conversation, I think we need a consortium. We need a framework that defines that if you really want to operate on supercloud, these are the 10 things that you must follow. It doesn't matter whether you take AWS, Slash, or TCP or you have all, and you will have the on-prem also, which means that it has to follow a pattern, and that pattern is what is required for supercloud, in my opinion. Otherwise, security is going everywhere. They're like they have to fix everything, find everything, and so on and so forth. It's not going to be possible. So they need a framework. They need a consortium, and this consortium needs to be, I think, needs to led by the cloud providers because they're the ones who have these foundational infrastructure elements, and the security vendor should contribute on providing more severe detections or severe findings. So that's, in my opinion, should be the model. >> Great, well, thank you, Gee. >> Yeah, I would think it's more along the lines of a business model. We've seen in cloud that the scale matters, and once you're big, you get bigger. We haven't seen that coalesce around either a vendor, a business model, or whatnot to bring all of this and connect it all together yet. So that value proposition in the industry, I think, is missing, but there's elements of it already available. >> I think there needs to be a mindset. If you look, again, history repeating itself. The internet sort of came together around set of IETF, RSC standards. Everybody embraced and extended it, right? But still, there was, at least, a baseline, and I think at that time, the largest and most innovative vendors understood that they couldn't do it by themselves, right? And so I think what we need is a mindset where these big guys, like Google, let's take an example. They're not going to win at all, but they can have a substantial share. So how do they collaborate with the ecosystem around a set of standards so that they can bring their differentiation and then embrace everybody together. >> Okay, so Gee's point about a business model is, you know, business model being missing, it's broadly true, but perhaps Snowflake serves as a business model where they've just gone out and and done it, setting or trying to set a de facto standard by which data can be shared and monetized. They're certainly setting that standard and mandating that standard within the Snowflake ecosystem with its proprietary framework. You know, perhaps that is one answer, but Tony lays out a scenario where there's a collaboration mindset around a set of standards with an ecosystem. You know, intriguing is this idea of a consortium or a framework that Piyush was talking about, and that speaks to the collaboration or lack thereof that we spoke of earlier, and his and Tony's proposal that the cloud providers should lead with the security vendor ecosystem playing a supporting role is pretty compelling, but can you see AWS and Azure and Google in a kumbaya moment getting together to make that happen? It seems unlikely, but maybe a better partnership between the US government and big tech could be a starting point. Okay, that's it for today. I want to thank the many people who attended Black Hat, reported on it, wrote about it, gave talks, did videos, and some that spoke to me that had attended the event, Becky Bracken, who is the EIC at Dark Reading. They do a phenomenal job and the entire team at Dark Reading, the news desk there, Mark Arena, whom I mentioned, Garrett O'Hara, Nash Borges, Kelly Jackson, sorry, Kelly Jackson Higgins, Roya Gordon, Robert Lipovsky, Chris Krebs, and many others, thanks for the great, great commentary and the content that you put out there, and thanks to Alex Myerson, who's on production, and Alex manages the podcasts for us. Ken Schiffman is also in our Marlborough studio as well, outside of Boston. Kristen Martin and Cheryl Knight, they help get the word out on social media and in our newsletters, and Rob Hoff is our Editor-in-Chief at SiliconANGLE and does some great editing and helps with the titles of "Breaking Analysis" quite often. Remember these episodes, they're all available as podcasts, wherever you listen, just search for "Breaking Analysis Podcasts". I publish each on wikibon.com and siliconangle.com, and you could email me, get in touch with me at david.vellante@siliconangle.com or you can DM me @dvellante or comment on my LinkedIn posts, and please do check out etr.ai for the best survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis". (upbeat music)
SUMMARY :
with Dave Vellante". and the ripple effects that This is the final question. and the security vendor should contribute that the scale matters, the largest and most innovative and the content that you put out there,
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Pete Gerr & Steve Kenniston, Dell technologies
(upbeat music) >> The cybersecurity landscape has changed dramatically over the past 24 to 36 months. Rapid cloud migration has created a new layer of security defense, sure, but that doesn't mean CISOs can relax. In many respects, it further complicates, or at least changes, the CISO's scope of responsibilities. In particular, the threat surface has expanded. And that creates more seams, and CISOs have to make sure their teams pick up where the hyperscaler clouds leave off. Application developers have become a critical execution point for cyber assurance. "Shift left" is the kind of new buzz phrase for devs, but organizations still have to "shield right," meaning the operational teams must continue to partner with SecOps to make sure infrastructure is resilient. So it's no wonder that in ETR's latest survey of nearly 1500 CIOs and IT buyers, that business technology executives cite security as their number one priority, well ahead of other critical technology initiatives including collaboration software, cloud computing, and analytics rounding out the top four. But budgets are under pressure and CISOs have to prioritize. It's not like they have an open checkbook. They have to contend with other key initiatives like those just mentioned, to secure the funding. And what about zero trust? Can you go out and buy zero trust or is it a framework, a mindset in a series of best practices applied to create a security consciousness throughout the organization? Can you implement zero trust? In other words, if a machine or human is not explicitly allowed access, then access is denied. Can you implement that policy without constricting organizational agility? The question is, what's the most practical way to apply that premise? And what role does infrastructure play as the enforcer? How does automation play in the equation? The fact is, that today's approach to cyber resilience can't be an "either/or," it has to be an "and" conversation. Meaning, you have to ensure data protection while at the same time advancing the mission of the organization with as little friction as possible. And don't even talk to me about the edge. That's really going to keep you up at night. Hello and welcome to this special CUBE presentation, "A Blueprint for Trusted Infrastructure," made possible by Dell Technologies. In this program, we explore the critical role that trusted infrastructure plays in cybersecurity strategies, how organizations should think about the infrastructure side of the cybersecurity equation, and how Dell specifically approaches securing infrastructure for your business. We'll dig into what it means to transform and evolve toward a modern security infrastructure that's both trusted and agile. First up are Pete Gerr and Steve Kenniston, they're both senior cyber security consultants at Dell Technologies. And they're going to talk about the company's philosophy and approach to trusted infrastructure. And then we're going to speak to Parasar Kodati, who's a senior consultant for storage at Dell Technologies to understand where and how storage plays in this trusted infrastructure world. And then finally, Rob Emsley who heads product marketing for data protection and cyber security. We're going to going to take a deeper dive with Rob into data protection and explain how it has become a critical component of a comprehensive cyber security strategy. Okay, let's get started. Pete Gerr, Steve Kenniston, welcome to theCUBE. Thanks for coming into the Marlborough studios today. >> Great to be here, Dave. Thanks. >> Thanks, Dave. Good to see you. >> Great to see you guys. Pete, start by talking about the security landscape. You heard my little wrap up front. What are you seeing? >> I thought you wrapped it up really well. And you touched on all the key points, right? Technology is ubiquitous today. It's everywhere. It's no longer confined to a monolithic data center. It lives at the edge. It lives in front of us. It lives in our pockets and smartphones. Along with that is data. And as you said, organizations are managing sometimes 10 to 20 times the amount of data that they were just five years ago. And along with that, cyber crime has become a very profitable enterprise. In fact, it's been more than 10 years since the NSA chief actually called cyber crime the biggest transfer of wealth in history. That was 10 years ago. And we've seen nothing but accelerating cyber crime and really sophistication of how those attacks are perpetrated. And so the new security landscape is really more of an evolution. We're finally seeing security catch up with all of the technology adoption, all the build out, the work from home and work from anywhere that we've seen over the last couple of years. We're finally seeing organizations, and really it goes beyond the IT directors, it's a board level discussion today. Security's become a board level discussion. >> Yeah, I think that's true as well. It's like it used to be that security was, "Okay, the SecOps team. You're responsible for security." Now you've got, the developers are involved, the business lines are involved, it's part of onboarding for most companies. You know, Steve, this concept of zero trust. It was kind of a buzzword before the pandemic. And I feel like I've often said it's now become a mandate. But it's still fuzzy to a lot of people. How do you guys think about zero trust? What does it mean to you? How does it fit? >> Yeah. Again, I thought your opening was fantastic. And this whole lead in to, what is zero trust? It had been a buzzword for a long time. And now, ever since the federal government came out with their implementation or desire to drive zero trust, a lot more people are taking it a lot more seriously, 'cause I don't think they've seen the government do this. But ultimately, it's just like you said, right? If you don't have trust to those particular devices, applications, or data, you can't get at it. The question is, and you phrase it perfectly, can you implement that as well as allow the business to be as agile as it needs to be in order to be competitive? 'Cause we're seeing, with your whole notion around DevOps and the ability to kind of build, make, deploy, build, make, deploy, right? They still need that functionality but it also needs to be trusted. It needs to be secure and things can't get away from you. >> Yeah. So it's interesting. I've attended every Reinforce since 2019, and the narrative there is, "Hey, everything in the cloud is great. And this narrative around, 'Oh, security is a big problem.' doesn't help the industry." The fact is that the big hyperscalers, they're not strapped for talent, but CISOs are. They don't have the capabilities to really apply all these best practices. They're playing Whac-A-Mole. So they look to companies like yours, to take your R&D and bake it into security products and solutions. So what are the critical aspects of the so-called Dell Trusted Infrastructure that we should be thinking about? >> Yeah, well, Dell Trusted Infrastructure, for us, is a way for us to describe the the work that we do through design, development, and even delivery of our IT system. So Dell Trusted Infrastructure includes our storage, it includes our servers, our networking, our data protection, our hyper-converged, everything that infrastructure always has been. It's just that today customers consume that infrastructure at the edge, as a service, in a multi-cloud environment. I mean, I view the cloud as really a way for organizations to become more agile and to become more flexible, and also to control costs. I don't think organizations move to the cloud, or move to a multi-cloud environment, to enhance security. So I don't see cloud computing as a panacea for security, I see it as another attack surface. And another aspect in front that organizations and security organizations and departments have to manage. It's part of their infrastructure today, whether it's in their data center, in a cloud, or at the edge. >> I mean, I think that's a huge point. Because a lot of people think, "Oh, my data's in the cloud. I'm good." It's like Steve, we've talked about, "Oh, why do I have to back up my data? It's in the cloud?" Well, you might have to recover it someday. So I don't know if you have anything to add to that or any additional thoughts on it? >> No, I mean, I think like what Pete was saying, when it comes to all these new vectors for attack surfaces, you know, people did choose the cloud in order to be more agile, more flexible. And all that did was open up to the CISOs who need to pay attention to now, okay, "Where can I possibly be attacked? I need to be thinking about is that secure?" And part of that is Dell now also understands and thinks about, as we're building solutions, is it a trusted development life cycle? So we have our own trusted development life cycle. How many times in the past did you used to hear about vendors saying you got to patch your software because of this? We think about what changes to our software and what implementations and what enhancements we deliver can actually cause from a security perspective, and make sure we don't give up or have security become a hole just in order to implement a feature. We got to think about those things. And as Pete alluded to, our secure supply chain. So all the way through, knowing what you're going to get when you actually receive it is going to be secure and not be tampered with, becomes vitally important. And then Pete and I were talking earlier, when you have tens of thousands of devices that need to be delivered, whether it be storage or laptops or PCs, or whatever it is, you want to be know that those devices can be trusted. >> Okay, guys, maybe Pete, you could talk about how Dell thinks about its framework and its philosophy of cyber security, and then specifically what Dell's advantages are relative to the competition. >> Yeah, definitely, Dave. Thank you. So we've talked a lot about Dell as a technology provider. But one thing Dell also is is a partner in this larger ecosystem. We realize that security, whether it's a zero trust paradigm or any other kind of security environment, is an ecosystem with a lot of different vendors. So we look at three areas. One is protecting data in systems. We know that it starts with and ends with data. That helps organizations combat threats across their entire infrastructure. And what it means is Dell's embedding security features consistently across our portfolios of storage, servers, networking. The second is enhancing cyber resiliency. Over the last decade, a lot of the funding and spending has been in protecting or trying to prevent cyber threats, not necessarily in responding to and recovering from threats. We call that resiliency. Organizations need to build resiliency across their organization, so not only can they withstand a threat, but they can respond, recover, and continue with their operations. And the third is overcoming security complexity. Security is hard. It's more difficult because of the things we've talked about, about distributed data, distributed technology, and attack surfaces everywhere. And so we're enabling organizations to scale confidently, to continue their business, but know that all the IT decisions that they're making have these intrinsic security features and are built and delivered in a consistent, secure way. >> So those are kind of the three pillars. Maybe we could end on what you guys see as the key differentiators that people should know about that Dell brings to the table. Maybe each of you could take a shot at that. >> Yeah, I think, first of all, from a holistic portfolio perspective, right? The secure supply chain and the secure development life cycle permeate through everything Dell does when building things. So we build things with security in mind, all the way from, as Pete mentioned, from creation to delivery, we want to make sure you have that secure device or asset. That permeates everything from servers, networking, storage, data protection, through hyperconverged, through everything. That to me is really a key asset. Because that means you understand when you receive something it's a trusted piece of your infrastructure. I think the other core component to think about, and Pete mentioned, as Dell being a partner for making sure you can deliver these things, is that even though that's part of our framework, these pillars are our framework of how we want to deliver security, it's also important to understand that we are partners and that you don't need to rip and replace. But as you start to put in new components, you can be assured that the components that you're replacing as you're evolving, as you're growing, as you're moving to the cloud, as you're moving to more on-prem type services or whatever, that your environment is secure. I think those are two key things. >> Got it. Okay. Pete, bring us home. >> Yeah, I think one of the big advantages of Dell is our scope and our scale, right? We're a large technology vendor that's been around for decades, and we develop and sell almost every piece of technology. We also know that organizations might make different decisions. And so we have a large services organization with a lot of experienced services people that can help customers along their security journey, depending on whatever type of infrastructure or solutions that they're looking at. The other thing we do is make it very easy to consume our technology, whether that's traditional on premise, in a multi-cloud environment, or as a service. And so the best-of-breed technology can be consumed in any variety of fashion, and know that you're getting that consistent, secure infrastructure that Dell provides. >> Well, and Dell's got probably the top supply chain, not only in the tech business, but probably any business. And so you can actually take your dog food, or your champagne, sorry, (laughter) allow other people to share best practices with your customers. All right, guys, thanks so much for coming up. I appreciate it. >> Great. Thank you. >> Thanks, Dave. >> Okay, keep it right there. After this short break, we'll be back to drill into the storage domain. You're watching "A Blueprint for Trusted Infrastructure" on theCUBE, the leader in enterprise and emerging tech coverage. Be right back. (upbeat music)
SUMMARY :
over the past 24 to 36 months. Great to see you guys. And so the new security landscape But it's still fuzzy to a lot of people. and the ability to kind The fact is that the big hyperscalers, and to become more flexible, It's in the cloud?" that need to be delivered, relative to the competition. but know that all the IT that Dell brings to the table. and that you don't need Got it. And so the best-of-breed technology And so you can actually Thank you. into the storage domain.
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Matthew Carroll, Immuta | Snowflake Summit 2022
(Upbeat music) >> Hey everyone. Welcome back to theCUBE's continuing coverage day two Snowflake Summit '22 live from Caesar's forum in Las Vegas. Lisa Martin here with Dave Vellante, bringing you wall to wall coverage yesterday, today, and tomorrow. We're excited to welcome Matthew Carroll to the program. The CEO of Immuta, we're going to be talking about removing barriers to secure data access security. Matthew, welcome. >> Thank you for having me, appreciate it. >> Talk to the audience a little bit about Immuta you're a Snowflake premier technology partner, but give him an overview of Immuta what you guys do, your vision, all that good stuff. >> Yeah, absolutely, thanks. Yeah, if you think about what Immunta at it's core is, we're a data security platform for the modern data stack, right? So what does that mean? It means that we embed natively into a Snowflake and we enforce policies on data, right? So, the rules to be able to use it, to accelerate data access, right? So, that means connecting to the data very easily controlling it with any regulatory or security policy on it as well as contractual policies, and then being able to audit it. So, that way, any corporation of any size can leverage their data and share that data without risking leaking it or potentially violating a regulation. >> What are some of the key as we look at industry by industry challenges that Immuta is helping those customers address and obviously quickly since everything is accelerating. >> Yeah. And it's, you're seeing it 'cause the big guys like Snowflake are verticalizing, right? You're seeing a lot of industry specific, you know, concepts. With us, if you think of, like, where we live obviously policies on data regulated, right? So healthcare, how do we automate HIPAA compliance? How do we redesign clinical trial management post COVID, right? If you're going to have billions of users and you're collecting that data, pharmaceutical companies can't wait to collect that data. They need to remove those barriers. So, they need to be able to collect it, secure it, and be able to share it. Right? So, double and triple blinded studies being redesigned in the cloud. Government organizations, how do we share security information globally with different countries instantaneously? Right? So these are some of the examples where we're helping organizations transform and be able to kind of accelerate their adoption of data. >> Matt, I don't know if you remember, I mean, I know you remember coming to our office. But we had an interesting conversation and I was telling Lisa. Years ago I wrote a piece of you know, how to build on top of, AWS. You know, there's so much opportunity. And we had a conversation, at our office, theCUBE studios in Marlborough, Massachusetts. And we both, sort of, agreed that there was this new workload emerging. We said, okay, there's AWS, there's Snowflake at the time, we were thinking, and you bring machine learning, at time where we were using data bricks, >> Yeah. >> As the example, of course now it's been a little bit- >> Yeah. Careful. >> More of a battle, right, with those guys. But, and so, you see them going in their different directions, but the premise stands is that there's an ecosystem developing, new workloads developing, on top of the hyper scale infrastructure. And you guys play a part in that. So, describe what you're seeing there 'cause you were right on in that conversation. >> Yeah. Yeah. >> It's nice to be, right. >> Yeah. So when you think of this design pattern, right, is you have a data lake, you have a warehouse, and you have an exchange, right? And this architecture is what you're seeing around you now, is this is every single organization in the world is adopting this design pattern. The challenge that where we fit into kind of a sliver of this is, the way we used to do before is application design, right? And we would build lots of applications, and we would build all of our business logic to enforce security controls and policies inside each app. And you'd go through security and get it approved. In this paradigm, any user could potentially access any data. There's just too many data sources, too many users, and too many things that can go wrong. And to scale that is really hard. So, like, with Immuta, what we've done, versus what everyone else has done is we natively embedded into every single one of those compute partners. So ,Snowflake, data breaks, big query, Redshift, synapse on and on. Natively underneath the covers, so that was BI tools, those data science tools hit Snowflake. They don't have to rewrite any of their code, but we automatically enforce policy without them having to do anything. And then we consistently audit that. I call that the separation of policy from platform. So, just like in the world in big data, when we had to separate compute from storage, in this world, because we're global, right? So we're, we have a distributed workforce and our data needs to abide by all these new security rules and regulations. We provide a flexible framework for them to be able to operate at that scale. And we're the only ones in the world doing it. >> Dave Vellante: See the key there is, I mean, Snowflake is obviously building out its data cloud and the functions that it's building in are quite impressive. >> Yeah. >> Dave Vellante: But you know at some point a customer's going to say, look I have other stuff, whether it's in an Oracle database, or data lake or wherever, and that should just be a node on this global, whatever you want to call it, mesh or fabric. And then if I'm hearing you right, you participate in all of that. >> Correct? Yeah We kind of, we were able to just natively inject into each, and then be able to enforce that policy consistently, right? So, hey, can you access HIPAA data? Who are you? Are you authorized to use this? What's the purpose you want to query this data? Is it for fraud? Is it for marketing? So, what we're trying to do as part of this new design paradigm is ensure that we can automate nearly the entire data access process, but with the confidence and de-risk it, that's kind of the key thing. But the one thing I will mention is I think we talk a lot about the core compute, but I think, especially at this summit, data sharing is everything. Right? And this concept of no copy data sharing, because the data is too big and there's too many sets to share, that's the keys to the kingdom. You got to get your lake and your warehouse set with good policy, so you can effectively share it. >> Yeah, so, I wanted to just to follow up, if I may. So, you'd mentioned separating compute from storage and a lot of VC money poured into that. A lot of VC money poured into cloud database. How do you see, do you see Snowflake differentiating substantially from all the other cloud databases? And how so? >> I think it's the ease of use, right? Apple produces a phone that isn't much different than other competitors. Right? But what they do is, end to end, they provide an experience that's very simple. Right? And so yes. Are there other warehouses? Are there other ways to, you know you heard about their analytic workloads now, you know through unistore, where they're going to be able to process analytical workloads as well as their ad hoc queries. I think other vendors are obviously going to have the same capabilities, but I think the user experience of Snowflake right now is top tier. Right? Is I can, whether I'm a small business, I can load my debt in there and build an app really quickly. Or if I'm a JP Morgan or, you know, a West Farmer's I can move legacy, you know monolithic architectures in there in months. I mean, these are six months transitions. When think about 20 years of work is now being transitioned to the cloud in six months. That's the difference. >> So measuring ease of views and time to value, time to market. >> Yeah. That's it's everything is time to value. No one wants to manage the infrastructure. In the Hudup world, no one wants to have expensive customized engineers that are, you know, keeping up your Hudup infrastructure any longer. Those days are completely over. >> Can you share an example of a joint customer, where really the joint value proposition that Immuta and Snowflake bring, are delivering some pretty substantial outcomes? >> Yeah. I, what we're seeing is and we're obviously highly incentivized to get them in there because it's easier on us, right? Because we can leverage their row and com level security. We can leverage their features that they've built in to provide a better experience to our customers. And so when we talk about large banks, they're trying to move Terra data workloads into Snowflake. When we talk about clinical trial management, they're trying to get away from physical copies of data, and leverage the exchanges of mechanism, so you can manage data contracts, right? So like, you know, when we think of even like a company like Latch, right? Like Latch uses us to be able to oversee all of the consumer data they have. Without like a Snowflake, what ends up happening is they end up having to double down and invest on their own people building out all their own infrastructure. And they don't have the capital to invest in third party tools like us that keep them safe, prevent data leaks, allow them to do more and get more value out of their data, which is what they're good at. >> So TCO reduction I'm hearing. >> Matthew Carroll: Yes, exactly. >> Matt, where are you as a company, you've obviously made a lot of progress since we last talked. Maybe give us the update on you know, the headcount, and fundraising, and- >> Yeah, we're just at about 250 people, which scares me every day, but it's awesome. But yeah, we've just raised 100 million dollars- >> Lisa Martin: Saw that, congratulations. >> Series E, thank you, with night dragon leading it. And night dragon was very tactical as well. We are moving, we found that data governance, I think what you're seeing in the market now is the catalog players are really maturing, and they're starting to add a suite of features around governance, right? So quality control, observability, and just traditional asset management around their data. What we are finding is is that there's a new gap in this space, right? So if you think about legacy it's we had infrastructure security we had the four walls and we protect our four walls. Then we moved to network security. We said, oh, the adversary is inside zero trust. So, let's protect all of our endpoints, right? But now we're seeing is data is the security flaw data could be, anyone could potentially access it in this organization. So how do we protect data? And so what we have matured into is a data security company. What we have found is, there's this next generation of data security products that are missing. And it's this blend between authentication like an, an Okta or an AuthO and auth- I'm sorry, authorization. Like Immuta, where we're authorizing certain access. And we have to pair together, with the modern observability, like a data dog, to provide an a layer above this modern data stack, to protect the data to analyze the users, to look for threats. And so Immuta has transformed with this capital. And we brought Dave DeWalt onto our board because he's a cybersecurity expert, he gives us that understanding of what is it like to sell into this modern cyber environment. So now, we have this platform where we can discover data, analyze it, tag it, understand its risk, secure it to author and enforce policies. And then monitor, the key thing is monitoring. Who is using the data? Why are they using the data? What are the risks to that? In order to enforce the security. So, we are a data security platform now with this raise. >> Okay. That, well, that's a new, you know, vector for you guys. I always saw you as an adjacency, but you're saying smack dab in the heart >> Matthew Carroll: Yes. Yeah. We're jumping right in. What we've seen is there is a massive global gap. Data is no longer just in one country. So it is, how do we automate policy enforcement of regulatory oversight, like GDPR or CCPA, which I think got this whole category going. But then we quickly realized is, well we have data jurisdiction. So, where does that data have to live? Where can I send it to? Because from Europe to us, what's the export treaty? We don't have defined laws anymore. So we needed a flexible framework to handle that. And now what we're seeing is data leaks, upon data leaks, and you know, the Snowflakes and the other cloud compute vendors, the last thing they ever want is a data leak out of their ecosystem. So, the security aspects are now becoming more and more important. It's going to be an insider threat. It's someone that already has access to that and has the rights to it. That's going to be the risk. And there is no pattern for a data scientist. There's no zero trust model for data. So we have to create that. >> How are you, last question, how are you going to be using a 100 million raised in series E funding, which you mentioned, how are you going to be leveraging that investment to turn the volume up on data security? >> Well, and we still have also another 80 million still in the bank from our last raise, so 180 million now, and potentially more soon, we'll kind of throw that out there. But, the first thing is M and A I believe in a recessing market, we're going to see these platforms consolidate. Larger customer of ours are driving us to say, Hey, we need less tools. We need to make this easier. So we can go faster. They're, even in a recessing market, these customers are not going to go slower. They're moving in the cloud as fast as possible, but it needs to be easier, right? It's going back to the mid nineties kind of Lego blocks, right? Like the IBM, the SAP, the Informatica, right? So that's number one. Number two is investing globally. Customer success, engineering, support, 24 by seven support globally. Global infrastructure on cloud, moving to true SaaS everywhere in the world. That's where we're going. So sales, engineering, and customer success globally. And the third is, is doubling down on R and D. That monitor capability, we're going to be building software around. How do we monitor and understand risk of users, third parties. So how do you handle data contracts? How do you handle data use agreements? So those are three areas we're focused on. >> Dave Vellante: How are you scaling go to market at this point? I mean, I presume you are. >> Yeah, well, I think as we're leveraging these types of engagements, so like our partners are the big cloud compute vendors, right? Those data clouds. We're injecting as much as we can into them and helping them get more workloads onto their infrastructure because it benefits us. And then obviously we're working with GSIs and then RSIs to kind of help with this transformation, but we're all in, we're actually deprecating support of legacy connectors. And we're all in on cloud compute. >> How did the pivot to all in on security, how did it affect your product portfolio? I mean, is that more positioning or was there other product extensions that where you had to test product market fit? >> Yeah. This comes out of customer drive. So we've been holding customer advisory boards across Europe, Asia and U.S. And what we just saw was a pattern of some of these largest banks and pharmaceutical companies and insurance companies in the world was, hey we need to understand who is actually on our data. We have a better understanding of our data now, but we don't actually understand why they're using our data. Why are they running these types of queries? Is this machine, you know logic, that we're running on this now, we invested all this money in AI. What's the risk? They just don't know. And so, yeah, it's going to change our product portfolio. We modularized our platform to the street components over the past year, specifically now, so we can start building custom applications on top of it, for specific users like the CSO, like, you know, the legal department, and like third party regulators to come in, as well as as going back to data sharing, to build data use agreements between one or many entities, right? So an SMP global can expose their data to third parties and have one consistent digital contract, no more long memo that you have to read the contract, like, Immuta can automate those data contracts between one or many entities. >> Dave Vellante: And make it a checkbox item. >> It's just a checkbox, but then you can audit it all, right? >> The key thing is this, I always tell people, there's negligence and gross negligence. Negligence, you can go back and fix something, gross negligence you don't have anything to put into controls. Regulators want you to be at least negligent, grossly negligent. They get upset. (laughs) >> Matthew, it sounds like great stuff is going on at Immuta, lots of money in the bank. And it sounds like a very clear and strategic vision and direction. We thank you so much for joining us on theCUBE this morning. >> Thank you so much >> For our guest and Dave Vellante, I'm Lisa Martin, you're watching theCUBE's coverage of day two, Snowflake Summit '22, coming at ya live, from the show floor in Las Vegas. Be right back with our next guest. (Soft music)
SUMMARY :
Matthew Carroll to the program. of Immuta what you guys do, your vision, So, the rules to be able to use it, What are some of the key So, they need to be able to collect it, at the time, we were thinking, And you guys play a part in that. of our business logic to Dave Vellante: See the key there is, on this global, whatever you What's the purpose you just to follow up, if I may. they're going to be able to and time to value, time to market. that are, you know, keeping And they don't have the capital to invest Matt, where are you as a company, Yeah, we're just at about 250 people, What are the risks to that? I always saw you That's going to be the risk. but it needs to be easier, right? I mean, I presume you are. and then RSIs to kind of help the CSO, like, you know, Dave Vellante: And Regulators want you to be at Immuta, lots of money in the bank. from the show floor in Las Vegas.
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Evaristus Mainsah, IBM & Kit Ho Chee, Intel | IBM Think 2020
>> Announcer: From theCUBE studios in Palo Alto and Boston, it's theCUBE, covering IBM Think brought to you by IBM. >> Hi, there, this is Dave Vellante. We're back at the IBM Think 2020 Digital Event Experience are socially responsible and distant. I'm here in the studios in Marlborough, our team in Palo Alto. We've been going wall to wall coverage of IBM Think, Kit Chee here is the Vice President, and general manager of Cloud and Enterprise sales at Intel. Kit, thanks for coming on. Good to see you. >> Thank you, Dave. Thank you for having me on. >> You're welcome, and Evaristus Mainsah, Mainsah is here. Mainsah, he is the general manager of the IBM Cloud Pack Ecosystem for the IBM Cloud. Evaristus, it's good to see you again. Thank you very much, I appreciate your time. >> Thank you, Dave. Thank you very much. Thanks for having me. >> You're welcome, so Kit, let me start with you. How are you guys doing? You know, there's this pandemic, never seen it before. How're things where you are? >> Yeah, so we were quite fortunate. Intel's had an epidemic leadership team. For about 15 years now, we have a team consisting of medical safety and operational professionals, and this same team has, who has navigated as across several other health issues like bad flu, Ebola, Zika and each one and one virus then navigating us at this point with this pandemic. Obviously, our top priority as it would be for IBM is protecting the health and well being of employees while keeping the business running for our customers. The company has taken the following measures to take care of it direct and indirect workforce, Dave and to ensure business continuity throughout the developing situation. They're from areas like work from home policies, keeping hourly workers home and reimbursing for daycare, elderly care, helping with WiFi policies. So that's been what we've been up to Intel's manufacturing and supply chain operations around the world world are working hard to meet demand and we are collaborating with supply pains of our customers and partners globally as well. And more recently, we have about $16 Million to support communities, from frontline health care workers and technology initiatives like online education, telemedicine and compute need to research. So that's what we've been up to date. Pretty much, you know, busy. >> You know, every society that come to you, I have to say my entire career have been in the technology business and you know, sometimes you hear negative toward the big tech but, but I got to say, just as Kit was saying, big tech has really stepped up in this crisis. IBM has been no different and, you know, tech for good and I was actually I'm really proud. How are you doing in New York City? >> Evaristus: No, thank you, Dave, for that, you know, we are, we're doing great and, and our focus has been absolutely the same, so obviously, because we provide services to clients. At a time like this, your clients need you even more, but we need to focus on our employees to make sure that their health and their safety and their well being is protected. And so we've taken this really seriously, and actually, we have two ways of doing this. One of them is just on to purpose as a, as a company, on our clients, but the other is trying to activate the ecosystem because problems of this magnitude require you to work across a broad ecosystem to, to bring forth in a solution that are long lasting, for example, we have a call for code, which where we go out and we ask developers to use their skills and open source technologies to help solve some technical problems. This year, the focus was per AVADA initiatives around computing resources, how you track the Coronavirus and other services that are provided free of charge to our clients. Let me give you a bit more color, so, so IBM recently formed the high performance computing consortium made up of the feYderal government industry and academic leaders focus on providing high performance computing to solve the COVID-19 problem. So we're currently we have 33 members, now we have 27 active products, deploying something like 400 teraflops as our petaflop 400 petaflops of compute to solve the problem. >> Well, it certainly is challenging times, but at the same time, you're both in the, in the sweet spot, which is Cloud. I've talked to a number of CIOs who have said, you know, this is really, we had a cloud strategy before but we're really accelerating our cloud strategy now and, and we see this as sort of a permanent effect. I mean, Kit, you guys, big, big on ecosystem, you, you want frankly, a level playing field, the more optionality that you can give to customers, you know, the better and Cloud is really been exploding and you guys are powering, you know, all the world's Clouds. >> We are, Dave and honestly, that's a huge responsibility that we undertake. Before the pandemic, we saw the market through the lens of four key mega trends and the experiences we are all having currently now deepens our belief in the importance of addressing these mega trends, but specifically, we see marketplace needs around key areas of cloudification of everything below point, the amount of online activities that have spiked just in the last 60 days. It's a testimony of that. Pervasive AI is the second big area that we have seen and we are now resolute on investments in that area, 5G network transformation and the edge build out. Applications run the business and we know enterprise IT faces challenges when deploying applications that require data movement between Clouds and Cloud native technologies like containers and Kubernetes will be key enablers in delivering end to end data analytics, AI, machine learning and other critical workloads and Cloud environments at the edge. Pairing Intel's data centric portfolio, including Intel's obtain SSPs with Red Hat, Openshift, and IBM Cloud Paks, enterprise can now break through storage bottlenecks and have unconstrained data availability in the hybrid and multicloud environments, so we're pretty happy with the progress we're making that together with IBM. >> Yeah, Evaristus, I mean, you guys are making some big bets. I've, you know, written and discussed in my breaking analysis, I think a lot of people misunderstand IBM Cloud, Ginni Rometty arm and a bow said, hey, you know, we're after only 20% of the workloads are in cloud, we're going after the really difficult to move workloads and the hybrid workloads, that's really the fourth foundation that Arvin you know, talks about, that you and IBM has built, you know, your mainframes, you have middleware services, and in hybrid Cloud is really that fourth sort of platform that you're building out, but you're making some bets in AI. You got other services in the Cloud like, like blockchain, you know, quantum, we've been having really interesting discussions around quantum, so I wonder if you can talk a little bit about sort of where you're allocating resources, some of the big bets that, that you're making for the next decade. >> Well, thank you very much, Dave, for that. I think what we're seeing with clients is that there's increasing focus on and, and really an acceptance, that the best way to take advantage of the Cloud is through a hybrid cloud strategy, infused with data, so it's not just the Cloud itself, but actually what you need to do to data in order to make sure that you can really, truly transform yourself digitally, to enable you to, to improve your operations, and in use your data to improve the way that you work and improve the way that you serve your clients. And what we see is and you see studies out there that say that if you adopt a hybrid cloud strategy, instead of 2.5 times more effective than a public cloud only strategy, and Why is that? Well, you get thi6ngs such as you know, the opportunity to move your application, the extent to which you move your applications to the Cloud. You get things such as you know, reduction in, in, in risk, you, you get a more flexible architecture, especially if you focus on open certification, reduction and certification reduction, some of the tools that you use, and so we see clients looking at that. The other thing that's really important, especially in this moment is business agility, and resilience. Our business agility says that if my customers used to come in, now, they can't come in anymore, because we need them to stay at home, we still need to figure out a way to serve them and we write our applications quickly enough in order to serve this new client, service client in a new way. And well, if your applications haven't been modernized, even if you've moved to the Cloud, you don't have the opportunity to do that and so many clients that have made that transformation, figure out they're much more agile, they can move more easily in this environment, and we're seeing the whole for clients saying yes, I do need to move to the Cloud, but I need somebody to help improve my business agility, so that I can transform, I can change with the needs of my clients, and with the demands of competition and this leads you then to, you know, what sort of platform do you need to enable you to do this, it's something that's open, so that you can write that application once you can run it anywhere, which is why I think the IBM position with our ecosystem and Red Hat with this open container Kubernetes environment that allows you to write application once and deploy it anywhere, is really important for clients in this environment, especially, and the Cloud Paks which is developed, which I, you know, General Manager of the Cloud Pak Ecosystem, the logic of the Cloud Paks is exactly that you'll want plans and want to modernize one, write the applications that are cloud native so that they can react more quickly to market conditions, they can react more quickly to what the clients need and they, but if they do so, they're not unlocked in a specific infrastructure that keeps them away from some of the technologies that may be available in other Clouds. So we have talked about it blockchain, we've got, you know, Watson AI, AI technologies, which is available on our Cloud. We've got the weather, company assets, those are key asset for, for many, many clients, because weather influences more than we realize, so, but if you are locked in a Cloud that didn't give you access to any of those, because you hadn't written on the same platform, you know, that's not something that you you want to support. So Red Hat's platform, which is our platform, which is open, allows you to write your application once and deploy it anyways, particularly our customers in this particular environment together with the data pieces that come on top of that, so that you can scale, scale, because, you know, you've got six people, but you need 600 of them. How do you scale them or they can use data and AI in it? >> Okay, this must be music to your ears, this whole notion of you know, multicloud because, you know, Intel's pervasive and so, because the more Clouds that are out there, the better for you, better for your customers, as I said before, the more optionality. Can you6 talk a little bit about the rela6tionship today between IBM and Intel because it's obviously evolved over the years, PC, servers, you know, other collaboration, nearly the Cloud is, you know, the latest 6and probably the most rel6evant, you know, part of your, your collaboration, but, but talk more about what that's like you guys are doing together that's, that'6s interesting and relevant. >> You know, IBM and Intel have had a very rich history of collaboration starting with the invention of the PC. So for those of us who may take a PC for granted, that was an invention over 40 years ago, between the two companies, all the way to optimizing leadership, IBM software like BB2 to run the best on Intel's data center products today, right? But what's more germane today is the Red Hat piece of the study and how that plays into a partnership with IBM going forward, Intel was one of Red Hat's earliest investors back in 1998, again, something that most people may not realize that we were in early investment with Red Hat. And we've been a longtime pioneer of open source. In fact, Levin Shenoy, Intel's Executive Vice President of Data Platforms Group was part of COBOL Commies pick up a Red Hat summit just last week, you should definitely go listen to that session, but in summary, together Intel and Red Hat have made commercial open source viable and enterprise and worldwide competing globally. Basically, now we've65 used by nearly every vertical and horizontal industr6y. We are bringing our customers choice, scalability and speed of innovation for key technologies today, such as security, Telco, NFV, and containers, or even at ease and most recently Red Hat Openshift. We're very excited to see IBM Cloud Packs, for example, standardized on top of Openshift as that builds the foundation for IBM chapter two, and allows for Intel's value to scale to the Cloud packs and ultimately IBM customers. Intel began partnering with IBM on what is now called Pax over two years ago and we 6are committed to that success and scaling that, try ecosystem, hardware partners, ISVs and our channel. >> Yeah, so theCUBE by the way, covered Red Hat summit last week, Steve Minima and I did a detailed analysis. It was awesome, like if we do say so ourselves, but awesome in the sense of, it allowed us to really sort of unpack what's going on at Red Hat and what's happening at IBM. Evaristus, so I want to come back to you on this Cloud Pack, you got, it's, it's the kind of brand that you guys have, you got Cloud Packs all over the place, you got Cloud Packs for applications, data, integration, automation, multicloud management, what do we need to know about Cloud pack? What are the relevant components there? >> Evaristus: I think the key components is so this is think of this as you know, software that is designed that is Cloud native is designed for specific core use cases and it's built on Red Hat Enterprise Linux with Red Hat Openshift container Kubernetes environment, and then on top of that, so you get a set of common services that look right across all of them and then on top of that, you've got specific both open source and IBM software that deals with specific plant situations. So if you're dealing with applications, for example, the open source and IBM software would be the run times that you need to write and, and to blow applications to have setups. If you're dealing with data, then you've got Cloud Pack to data. The foundation is still Red Hat Enterprise Linux sitting on top of with Red Hat Openshift container Kubernetes environment sitting on top of that providing you with a set of common services and then you'll get a combination of IBM zone open, so IBM software as well as open source will have third party software that sits on top of that, as well as all of our AI infrastructure that sits on top of that and machine learning, to enable you to do everything that you need to do, data to get insights updates, you've got automation to speed up and to enable us to do work more efficiently, more effectively, to make your smart workers better, to make management easier, to help management manage work and processes, and then you've got multicloud management that allows you to see from a single pane, all of your applications that you've deployed in the different Cloud, because the idea here, of course, is that not all sitting in the same Cloud. Some of it is on prem, some of it is in other Cloud, and you want to be able to see and deploy applications across all of those. And then you've got the Cloud Pack to security, which has a combination of third party offerings, as well as ISV offerings, as well as AI offerings. Again, the structure is the same, REL, Red Hat Openshift and then you've got the software that enables you to manage all aspects of security and to deal with incidents when, when they arise. So that gives you data applications and then there's integration, as every time you start writing an application, you need to integrate, you need to access data security from someplace, you need to bring two pipes together for them to communicate and we use a Cloud Pack for integration to allow us to do that. You can open up API's and expose those API so others writing application and gain access to those API's. And again, this idea of resilience, this idea of agility, so you can make changes and you can adapt data things about it. So that's what the Cloud Pack provides for you and Intel has been an absolutely fantastic partner for us. One of the things that we do with Intel, of course, is to, to work on the reference architectures to help our certification program for our hardware OEMs so that we can scale that process, get many more OEMs adopt and be ready for the Cloud Packs and then we work with them on some of the ISV partners and then right up front. >> Got it, let's talk about the edge. Kity, you mentioned 5G. I mean it's a really exciting time, (laughs) You got windmills, you got autonomous vehicles, you got factories, you got to ship, you know, shipping containers. I mean, everything's getting instrumented, data everywhere and so I'm interested in, let's start with Intel's point of view on the edge, how that's going to evolve, you know what it means to Cloud. >> You know, Dave, it's, its definitely the future and we're excited to partner with IBM here. In addition to enterprise edge, the communication service providers think of the Telcos and take advantage of running standardized open software at the Telco edge, enabling a range of new workloads via scalable services, something that, you know, didn't happen in the past, right? Earlier this year, Intel announced a new C on second generation, scalable, atom based processes targeting the 5G radio access network, so this is a new area for us, in terms of investments going to 5G ran by deploying these new technologies, with Cloud native platforms like Red Hat Openshift and IBM Cloud Packs, comm service providers can now make full use of their network investments and bring new services such as Artificial Intelligence, augmented reality, virtual reality and gaming to the market. We've only touched the surface as it comes to 5G and Telco but IBM Red Hat and Intel compute together that I would say, you know, this space is super, super interesting, as more developed with just getting started. >> Evaristus, what do you think this means for Cloud and how that will evolve? Is this sort of a new Cloud that will form at the edge? Obviously, a lot of data is going to stay at the edge, probably new architectures are going to emerge and again, to me, it's all about data, you can create more data, push more data back to the Cloud, so you can model it. Some of the data is going to have to be done in real time at the edge, but it just really extends the network to new horizons. >> Evaristus: It does exactly that, Dave and we think of it and which is why I thought it will impact the same, right? You wouldn't be surprised to see that the platform is based on open containers and that Kubernetes is container environment provided by Red Hat and so whether your data ends up living at the edge or your data lives in a private data center, or it lives in some public Cloud, and how it flows between all of them. We want to make it easy for our clients to be able to do that. So this is very exciting for us. We just announced IBM Edge Application Manager that allows you to basically deploy and manage applications at endpoints of all these devices. So we're not talking about 2030, we're talking about thousands or hundreds of thousands. And in fact, we're working with, we're getting divided Intel's device onboarding, which will enable us to use that because you can get that and you can onboard devices very, very easily at scale, which if you get that combined with IBM Edge Application Manager, then it helps you onboard the devices and it helps you divide both central devices. So we think this is really important. We see lots of work that moving on the edge devices, many of these devices and endpoints now have sufficient compute to be able to run them, but right now, if they are IoT devices, the data has been transferred to hundreds of miles away to some data center to be processed and enormous pass and then only 1% of that actually is useful, right? 99% of it gets thrown away. Some of that actually has data residency requirements, so you may not be able to move the data to process, so why wouldn't you just process the data where the data is created around your analytics where the data is spread, or you have situations that are disconnected as well. So you can't actually do that. You don't want to stop this still in the supermarket, because there's, you lost connectivity with your data center and so the importance of being able to work offline and IBM Edge Application Manager actually allows you so it's tournament so you can do all of this without using lots of people because it's a process that is all sort or automated, but you can work whether you're connected or you're disconnected, and then you get replication when you get really, really powerful for. >> All right, I think the developer model is going to be really interesting here. There's so many new use cases and applications. Of course, Intel's always had a very strong developer ecosystem. You know, IBM understands the importance of developers. Guys, we've got to wrap up, but I wonder if you could each, maybe start with Kit. Give us your sense as to where you want to see this, this partnership go, what can we expect over the next, you know, two to five years and beyond? >> I think it's just the area of, you know, 5G, and how that plays out in terms of edge build out that we just touched on. I think that's a really interesting space, what Evaristus has said is spot on, you know, the processing, and the analytics at the edge is still fairly nascent today and that's growing. So that's one area, building out the Cloud for the different enterprise applications is the other one and obviously, it's going to be a hybrid world. It's not just a public Cloud world on prem world. So the whole hybrid build out What I call hybrid to DoD zero, it's a policy and so the, the work that both of us need to do IBM and Intel will be critical to ensure that, you know, enterprise IT, it has solutions across the hybrid sector. >> Great. Evaristus, give us the last word, bring us home. >> Evaristus: And I would agree with that as well, Kit. I will say this work that you do around the Intel's market ready solutions, right, where we can bring our ecosystem together to do even more on Edge, some of these use cases, this work that we're doing around blockchain, which I think you know, again, another important piece of work and, and I think what we really need to do is to focus on helping clients because many of them are working through those early cases right now, identify use cases that work and without commitment to open standards, using exactly the same standard across like what you've got on your open retail initiative, which we're going to do, I think is going to be really important to help you out scale, but I wanted to just add one more thing, Dave, if you if you permit me. >> Yeah. >> Evaristus: In this COVID era, one of the things that we've been able to do for customers, which has been really helpful, is providing free technology for 90 days to enable them to work in an offline situation to work away from the office. One example, for example, is the just the ability to transfer files and bandwidth, new bandwidth is an issue because the parents and the kids are all working from home, we have a protocol, IBM Aspera, which will make available customers for 90 days at no cost. You don't need to give us your credit card, just log on and use it to improve the way that you work. So your bandwidth feels as if you are in the office. We have what's an assistant that is now helping clients in more than 18 countries that keep the same thing, basically providing COVID information. So those are all available. There's a slew of offerings that we have. We just want listeners to know that they can go on the IBM website and they can gain those offerings they can deploy and use them now. >> That's huge. I knew about the 90 day program, I didn't realize a sparrow was part of that and that's really important because you're like, Okay, how am I going to get this file there? And so thank you for, for sharing that and guys, great conversation. You know, hopefully next year, we could be face to face even if we still have to be socially distant, but it was really a pleasure having you on. Thanks so much. Stay safe, and good stuff. I appreciate it. >> Evaristus: Thank you very much, Dave. Thank you, Kit. Thank you. >> Thank you, thank you. >> All right, and thank you for watching everybody. This is Dave Volante for theCUBE, our wall to wall coverage of the IBM Think 2020 Digital Event Experience. We'll be right back right after this short break. (upbeat music)
SUMMARY :
brought to you by IBM. and general manager of Cloud Thank you for having me on. Evaristus, it's good to see you again. Thank you very much. How are you guys doing? and to ensure business the technology business and you know, for that, you know, we and you guys are powering, you and the experiences we that Arvin you know, talks about, the extent to which you move the Cloud is, you know, and how that plays into a partnership brand that you guys have, and you can adapt data things about it. how that's going to evolve, you that I would say, you know, Some of the data is going to have and so the importance of the next, you know, to ensure that, you know, enterprise IT, the last word, bring us home. to help you out scale, improve the way that you work. And so thank you for, for sharing that Evaristus: Thank you very much, Dave. you for watching everybody.
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Rob Strechay | CUBEConversation, March 2020
(energetic funk music) >> Hi, I'm Stu Miniman, and welcome to a special CUBE Conversation. I'm coming to you remote from our Boston-area studio in Marlborough, Massachusetts, and really happy to welcome to the program, actually, from down the road from where I'm sitting, but testing our coast-to-coast live-to-air remote capabilities, of course, everybody is working from home or things like that, Rob Strechay, CUBE alumni and friend of the program. Rob, it's great to see you. >> Yeah, thanks for having me on. Really glad to help you guys out and get on here and talk about what's goin' on, 'cause this remote thing is definitely going to be the wave for the next month or two, at least. >> Yeah, so, Rob, you spend a lot of your time talking to companies about strategic planning and the first thing for you is, in the industry, sometimes we talk about these black swan events, the things that, you know, we had our plans in place, a lot of companies either had their 2020 sales kickoffs or were getting ready for them, and all of a sudden, basically, everything that you were planning for, let's stop and re-evaluate, because coronavirus stuff is hitting, economic conditions globally are being impacted. What's the first thing that you tell people when you're advising when something completely unexpected and far-reaching, that we might not have full information on, hits? >> Yeah, I think there is, it's a great way to target and say, "Okay, where can I trim the fat, "but at the same time, where do I not "want to over-rotate or panic?" And I think that's a big piece of it, is that you don't want to go and panic too much and say, "Hey, we have to throw everything out." I think there's an opportunity, and there's definitely opportunities, but if you're looking at the different verticals that are being hit by this, if you look at things like healthcare, we have HIMSS that's supposed to be going on this week that was canceled, and all of the medical professionals and IT professionals at those hospitals are pretty much on lockdown. So if you're selling into that vertical, maybe then it is time to panic a little bit, or find another vertical, or understand how you go cross-vertical, in a way. So you have to evaluate what's going on, but don't panic, don't over-react to these types of events. >> So, Rob, you've worked with a lot of companies that provide disaster recovery. In the IT space, it's, "How do I deal with a failure?" One of the things that I know a lot of companies look at is when things go wrong, when there is some natural disaster or, like what we're having today, is, "Do I jump in and say, 'Hey, we can offer things'?" You see a lot of the companies that are providing remote services, take your Google, Microsoft, Zooms, are, "Hey, here's a free tier that you're able to use," but how much do you jump on this as a marketer, or how much do you just say, "Hey, we're here for you, "if there's anything we can do to help there," but you don't want to be seen as ambulance chasing or trying to profit off of some widespread disasters? >> Yeah, I think that's exactly it. The ambulance chasing part, you have to use a little common sense when you're going into these, and I think that goes a long way. You don't want to be seen as ambulance chasing, and, for instance, some of the small- to medium-size companies I've been watching in the tech and talking to some of their teams, they're putting out information, saying, "Hey, we're still up." If they're shipping hardware, "Hey, we're "still within our lead times. "We've built out enough capacity prior to this "and we'll be able to ship within 14 days of an order." So, reassuring their customers that they can get the kit out to them. At the same time, they're saying, "Hey, here is "what we're seeing from our customers, "that, if you're having trouble even once we do "ship it, you don't have somebody on site "to take it in, so we can offer services "to help you with that. So, helping them do staff augmentation or do things in a different manner, I see that as not the ambulance chasing aspect of it. I think if you're marketing into it, it's a little tough when you say, "Hey, well, "I'm the best remote desktop thing going, "and everybody can work from home," and trying to say, "And by the way, you have to buy into this "particular tier to get your entire company going." I think, again, you can look at, how do you share, maybe, the pain or share a loss leader going in, and look to build that. If you have confidence in your product, you'll get them on board, and they'll continue to do this, and they'll continue to move forward with it, because, like you said, I don't think anybody was necessarily prepared for a quarantine of an entire country, like Italy, or something of that nature. >> Yeah, the remote work is definitely a very hot topic. That doesn't necessarily mean that today is the day to start the 5,000-person virtual desktop project. >> Exactly. >> Because we know how long these things have a lead time. Rob, I want to ask you, actually, when you talk to customers, you've spent a lot of time in your career talking to customers, one of the buzzwords we've had in the industry is digital transformation. One of the big outcomes of digital transformation is to be able to react and move fast and be more agile. So I just wanted to get your take on what you're hearing from customers, where, of course, it's a spectrum, but what they're doing, and is this something that they should they should put on hold, is it something is going to help them prepare for things that they weren't necessarily thinking about? >> I think it's the latter, right? I think you're really, I would push in on digital transformation at this point in time, because you're not going to know what's going to break until you get into these situations, and I would say that we've seen a couple in the financial industry as we've gone through the volatility in the markets where they've pushed in on digital transformation, or there are some startups that have really pushed in on doing things in a new way from the traditional financial services companies, and they've found out, hey, stuff is breaking, and they're going to pay some fines to the SEC. And some of the traditional ones that have their digital transformation projects, they've bumped into this same exact thing, where they were having outages. So it's not just the new startups, it's some of the older, more established players that are finding out that, hey, you don't know until you get into that war, you don't know until you engage that enemy, per se, as that black swan event, what's going to break. So push in, I would almost double down on it, and say, "Listen, this is going to be "the way that helps us smooth these out. "As we can distribute things out, "we don't have, necessarily, one data center "where everybody has to go to, "and now that entire county is locked down, "or there's the National Guard surrounding it "and you can't get to it." >> Yeah, Rob, I'm wondering if you have any commentary on just the general dispersion of the workforce. You've worked for a variety of sizes of company, you've been a remote worker, you've worked for companies where you're far separated from the headquarters. Any kind of tips or recommendations from your background that you'd have for people and today? >> Yeah, I think, again, for the people who haven't done it before, it is an adjustment. You actually find that you work more hours being at home than you would in a natural, an office. I think that also, how do you keep your sanity when you're really distant from people, and how do you keep that connection and that culture? I definitely think that these solutions, like Teams and Slack and what have you, and Zoom and Webex, have come a long way to help connect people, and I think it's really leveraging those tools around you to have that connection. And I think that we've seen some of the announcements of people about putting out guidelines of, "Hey, here's how we have a remote workforce." And I've seen, actually, more, and it's been a trend out on the West Coast for a little while, where their engineering teams, the dev teams, are very diverse and very disparate because you can't find everybody in the Valley anymore. So how, maybe some of the people are in Washington, maybe they're in Oregon, and California, you have some on the East Coast, or even over in the Ukraine, for instance. Trying to create events to bring everybody together, doing more outreach as an executive to the entire company, becomes critical because sharing of that information is what people want to understand. They want to feel connected back into what's going on at what they perceive as corporate. >> Yeah, so some great commentary there, Rob. Yeah, absolutely, we've seen plenty of the software companies out there that have not only tooling, but best practices on how to do this, as well as, through social media, I've seen a lot of blog posts, things on Twitter and the like, yeah, and some things that you don't think about as much. I'm not regularly a remote worker, but, right, make sure you take time to eat, make sure you've blocked out the hours that you're going to have meals with family. And something I always noticed is, "Oh my gosh, I might spend an entire day "like this on conference calls (Rob laughs) "or sitting and working," as opposed to, if you're in the office, you get up, you walk around, you talk to some people, and it's like, you need to make sure you stretch (laughs) a little bit-- >> Yeah, absolutely. >> Because otherwise, you can end up sitting for eight hours, and that's really not good. >> Rob: (laughs) Yeah, definitely need those mental breaks. >> Yeah, all right, Rob, I want to give you the final word. What's, let's kind of put beyond some of the things that are right in front of us right now, give you kind of an open technology space. What's interesting you out in the market here in the early parts of 2020? >> Yeah, I think there's a lot of very interesting things going on with AI, and I think people are finally starting to get past the hype of "AI this, AI that" and trying to look at what the use cases are behind AI, and how that's really going to help reinvent some of the technology that we have used. I kind of always say that everything old is new again. But I think there's going to be some great new tech coming out that will help enable these types of digital transformations, and I see a lot of new companies approaching AI and not just saying, "Hey, I'm an AI company," but, "Here's the use case that I'm really fulfilling." And I think that's showing some of the maturity, I think that's going to help as this artificial intelligence or machine learning really starts to push in and help people become more operationally efficient, so maybe then we can start to realize some more of cloud, and more of this, "Hey, I had this data center, "now I am moving everything to the cloud," versus, "Well, I'm going to move it, "but I'm going to lift and shift, "and I still have the operational legacy." >> Yeah, absolutely. If I can do a little compare and contrast, back in the big-data world, everybody used to always complain that we had the best minds in our business working on how we could optimize people clicking on an ad, (Rob laughs) and when I look at AI, there's a lot of tech for good out there, there's amazing outcomes, there's things that it can really be transformational. All right, Rob, I know that you've been doing a little bit more writing, you're posting on LinkedIn some of your strategy. If people want to learn more and keep an eye on what you're doing, what would you recommend? >> Yeah, I would say go onto my Twitter feed, @RealStrech, and-or go to my LinkedIn. Feel free to connect with me there. It's Rob Strechay, you can find me there pretty easily. There's not many Strechays in the world. So feel free to connect with me and view my articles there, and really, this has been a lot of fun. >> All right, well, always good to get two boys from Parsippany, New Jersey, to get together, talk about technology, and share it with the community. Rob, great to catch up with you. >> Thanks, Stu, take care. >> All right, I'm Stu Miniman, everybody, and thank you so much for watching theCUBE. (energetic funk music)
SUMMARY :
I'm coming to you remote from our Boston-area studio Really glad to help you guys out and the first thing for you is, is that you don't want to go and panic jump on this as a marketer, or how much do you to move forward with it, because, like you said, Yeah, the remote work is definitely a very hot topic. is it something is going to help them prepare and say, "Listen, this is going to be Yeah, Rob, I'm wondering if you have any commentary I think that also, how do you keep your sanity and it's like, you need to make sure you can end up sitting for eight hours, Yeah, all right, Rob, I want to give you the final word. I think that's going to help as this artificial back in the big-data world, everybody So feel free to connect with me Rob, great to catch up with you. and thank you so much for watching theCUBE.
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Amit Nisenbaum, Tactile Mobility | CUBEConversation January 2020
>> From the SiliconAngle media office, in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hello everyone, and welcome to this Cube Conversation. You know, the auto industry was a, if not the dominant force in the 20th century economy, and clearly, you see it in the headlines today. I mean all you got to do is look at Tesla. The stock is absolutely on fire, Tesla's market value is actually greater than that of Ford and GM combined. Even though its revenues are about one 12th of those two combined. The macro discussion today is really heating up around ESG, which stands for environmental social governance. So, electric vehicles are really picking up momentum, and maybe that's the tailwind for Tesla, but consumers are pragmatic, the electric is still more expensive than internal combustion-powered vehicles, so we'll see how that plays out. One of the things we talk about a lot on theCUBE is the software content in automobiles. In many ways, these vehicles are code on wheels, so that's part of the hype factor, too. But you know, I've always argued that the incumbent auto makers are actually in a pretty reasonable position to compete. While autonomous vehicles, they may disrupt the incumbents, and even though right now Silicon Valley is ahead of Detroit and Japan and Germany and Korea, there's an ecosystem that is evolving to support traditional auto makers. Now, one of those players is Tactile Mobility. The vast majority of data created around autonomous vehicles today is visual-based with LIDAR as a key enabler. But a human driver, you think about it, they don't just rely on sight, they're able to feel the road, the bumps, the curves, and the impacts of things like weather. In fact, it's estimated that more than 20% of vehicle crashes in the US each year are weather-related. And intelligent cars, they really still can't predict road conditions ahead. Tactile offers software that uses sensors that already live in the vehicles to predict and feel road conditions like black ice and potholes to improve safety. And with me to talk about these trends and his company is Amit Nisenbaum, who's the CEO of Tactile Mobility, Amit, thanks so much for coming on theCUBE. >> Thank you Dave very much for having me. >> Yeah, so really, it was a great opportunity, when I heard you were in town, invited you out, and really appreciate you coming out to our Marlborough studios, but let me start with, why your founders launched Tactile Mobility. >> Well, Dave, it's a very interesting story, I think, for our company, as well for other entrepreneurs to learn from it, because actually, the company's been around for about eight years, and it all started from a conundrum from a question that was posed to our founder, Boaz Mizrachi, which was about how do you take a vehicle from point A to point B at a set speed, with minimum gas consumption, using only the software and data coming off the vehicle sensors that are run of the mill sensors? And that question started this whole company, he believed that it's only an optimization question, meaning all of the data is out there, meaning data about the conditions of the road, the grates, the curvatures, the conditions and the health of the vehicle, meaning engine efficiency, tire health, et cetera et cetera. And what he found out was that actually neither this nor that has existed. So it was way more complicated than a mere optimization question, it's about how do you generate that data about the vehicle and the road? And he launched the company in order to go after those two data sets. He was able to solve that, or to address that question, and to take a vehicle and to show that you can take a vehicle from point A to point B at a set speed while minimizing fuel consumption, up to 10%. By the time that he has done that, gas prices dropped, and the question was what's next, and fortunately enough, the industry and the hype around autonomous vehicles has come around, and that has been the next frontier for our company, and that's what we been focusing on since then, but not only on that but on also other aspects, which I'll be happy to speak about. >> That is an awesome story of a pivot, you see this all the time with startups, it's kind of survive until you can thrive, and then something happens that's a tailwind, great technology that the visionary can see how to reapply it, and a little bit of luck involved, maybe, okay, so you-- >> Stamina. >> Stamina, right, you got to have a strong heart and stomach to be a startup. Okay, and you joined just a couple years ago, what attracted you to Tactile? >> Well I've been in this industry, actually in the cross section of the two industries of automotive and energy for about 12 years now, starting from a company called Better Place that you might have heard of, I was one of the first 10 employees there, and those two industries have been near and dear to my heart ever since. I like big questions, I like big challenges, I like big plays that have the potential to make a real difference, so the fact that the Tactile Mobility, at the time it was called MobiWize, it was in this industry was a big plus, but also the fact that the offering is not really the vanilla flavor offering, everybody's doing LIDAR and radar and cameras, all of a sudden there is someone else that is saying "Wait a minute, there is that "neglected segment, that additional set "of sensors, the sense of tactility that all of us "are using when we're driving, "and computers will need that as well. "How about that, this is something "that nobody pays attention to." And that really caught my attention. >> So I kind of hinted at this in my little narrative up front, the hype was all around autonomous, but let's face it, level five autonomous, it's, we're talking at least 2030, maybe further, but everybody drives some form of autonomous vehicle today, if you purchase a new vehicle, and that's really the space that you play in, so what are the big trends that you see, and what's the problem that you're solving? >> Yeah, so first of all, you're absolutely right, when people speak about autonomous vehicles, they imagine themself a car, a vehicle with big red button and that's it, that's what is called level five. However, there are four levels below that that lead to that, and today most of the vehicles leaving the assembly line are either level two or level three. That's why we're also saying that we're in the business of smart and autonomous vehicles, and the challenges there, if you're looking at the vehicles themself, are challenges of how do we make those vehicles both safer, as well as more enjoyable to ride? And the ability to address both of those together is actually not as simple as one might think, so that's what we're focusing on, and that's the trend, the trend of no compromises, that you go both for safety, as well as a user experience, that's on the vehicle side. Having said that, being a data company that has a proprietary software stack, that allows it to generate that data, the tactile data, the data about the dynamic between the vehicle and the road, allows us also to take that data to the cloud, and in the cloud to split that dynamic into two separate models. One we model independently the vehicle, the vehicle health, and the other one is we're turning each one of the vehicles to become like a probe that feels the road conditions and maps the location of bumps, cracks, oil spills, black ice, et cetera et cetera, and by that we are able to crowd source the data and create new layer of the map, road conditions there. Going back to the question that was posed about how do you take that vehicle from point A to point B, in minimum fuel, here you go, we have those two types of data, and now we can use it in other verticals as well. >> Well that's very interesting, so a lot of people say "Oh, autonomous vehicles, it's all about real time, "you can't do anything in the cloud," and you actually, you're refuting that, because you're building essentially a map of what's happening on the roads, whether it's a pothole or a bump or a curve, et cetera. And so essentially you're doing that in the cloud, modeling that in the cloud and then what, bringing it down in real time, right? >> Yeah, so first of all, the first use case is indeed to bring it back to the vehicles and so the vehicle, and the vehicles around it, will know what's ahead of them. Use cases, there are about preconditioning vehicle systems, for instance, you're approaching a pothole, probably you want, you meaning the vehicle, would like to tune the suspension to become harder or softer. You're approaching black ice, probably you want, you, the vehicle, would like to slow down, so that's one use case, but there are other use cases. Other use cases around, for instance, road authorities and municipalities, we do have customers around the globe, road authorities and municipalities, that are subscribed to our data services, the road condition data services, that allow them to better plan maintenance, as well as dispatch crews to locations of hazards in real time. >> Yeah, so I remember when I was a kid, we had a CB, that's how you communicated what was ahead. "Hey, watch out, there's a pothole up ahead." >> Great technology. >> Now we're doing that, and now does that essentially require some kind of peer to peer network, or? >> So we're agnostic of the technology, we're the data layer behind all of that. These days, everything, or most of the use cases, are still running on vehicle to cloud to vehicle, or to anybody else, but there are companies that are working on vehicle to vehicle. >> So you mentioned a stack, what does your stack look like, can you describe that a little bit? >> Two parts, one is embedded software, that sits on one of the vehicle computers, one of the ECUs, and the other one is the cloud component, the component, the embedded software that sits on one of the vehicle ECUs usually either the gateway, or one of the vehicle dynamics ECUs, or maybe ADAS ECU, et cetera, it takes in real time, mounds of data for multiple existing nonvisual sensors, such as wheel speed from all four wheels, wheel angle, position of the gas pedal, torque of the brake pedal and much much more, ingest all of that, create a unified signal that describes in real time the dynamic between the vehicle and the road, that signal is very very noisy, so we apply signal processing methodologies to clean it, and then we apply on top of it algorithms and AI and all of that in real time, in order to derive insights about the vehicle road dynamics. You probably ask yourself, "Give me a concrete example" or something like that, 'cause it's kind of amorphous. The killer app these days with OEMs, vehicle manufacturers, is what is called available grip level. It's basically a signal to the vehicle computer about how drastically can the vehicle accelerate, decelerate, or change direction, all different types of acceleration, before it will start to skid. Think about it as the performance envelope of the vehicle. Nobody but us can model this using software only in any condition, and this type of data has multiple use cases in the vehicle, happy to tell you more about those, question is if we have time. >> We do, but I want to make a point. The software only, the thing, if I understand it correctly, the OEM doesn't have to change any hardware that, you're using the existing sensors of the vehicle, of which there are certainly dozens if not hundreds, to actually take advantage of this, right, you don't have to do any kind of hardware changes, is that correct? >> We're a data and data analytics and AI company. >> Yeah, so if you wanted to add some color and double click on some examples, that would be great. >> Sure, so going back to the available grip level type of data, of insight, I call it, think about adaptive cruise control, the function that allows a vehicle to drive at a set speed, however, to avoid colliding into the front vehicle. So today, it seems like all of the data is there for ACC, adaptive cruise control, to be effective, you know the distance from the vehicle, probably using a radar, you know the relative velocity between the two vehicles, so you have all of the information, however you don't know, you, again, the vehicle computer, how hard the vehicle can brake given how slippery the road is, given how healthy or worn out the tires are, et cetera et cetera. That means that the vehicle computer needs to err on the safe side and keep the large distance in order to allow safe braking. What's wrong with that? Going back to the question about the trend before, first of all it's not natural to the driver. We keep a certain distance for a certain reason, and when the distance is too large, it just doesn't feel natural to us. That's one thing. However, on the other side, it's also not safe, how is that? You keep too large of a distance, someone at the end will cut you in. And ironically, you kept a large distance to stay safe, all of a sudden you're worse off. So being able to allow the vehicle to know really, what is the tight distance, safe distance to stay from the vehicle, allows that vehicle to be more enjoyable to ride, as well as safe. >> So take that example, because today, I can sort of personalize that adaptive cruise control and say "Okay, I want one bar, two bar, three bar," but that's it, and I sometimes say "Whoa, is three bar right, is two bar right?" And you're right, sometimes I go "Eh, it's too far, "I think I'll cut it down to two bar or one bar." You're saying with your software, the system is intelligent enough to optimize that, to keep me safe, but also keep me having comfortable driving. >> Absolutely true, actually those three bars is kind of a psychological exercise, right? Because the shortest bar is that large distance. When they tell you two bars or three bars, it's kind of like "Do you want to keep a large, "very large, or extra large distance," right? Because they will never allow you to keep shorter distance shorter than what is really really the bare minimum in order to brake at the worst case scenario. >> Even if it's safe. And that's really where your software comes in, okay. Now Porsche is an investor in the company, presumably it's a customer, right? >> No, they actually said publicly that they're a customer as well. >> Okay, great, so talk about how customers are using this, and what the adoption cycle looks like, and maybe give us some examples of how it's being applied. >> So customers, you mean OEMs, car manufacturers. So the way that they use it, I just described it now, the adoption cycle, we in this industry unfortunately cycles are long. We work years to create relationships with the car manufacturers to allow them to learn about our capabilities, to validate the integrity of our software. They also most commonly run RFPs or RFQs in order to choose the right technology, and I'm glad to say that we're winning again and again and again, and then there is the integration cycle, which by itself is a few years in length. So the cycle altogether is long, however, we found that our approach is quite effective, and the approach, not necessarily the technology, yes, but also the way that we approach those OEMs. We are quite, if I may say, humble. We know that we're not the car engineers, the typical car engineers. We actually know very little about cars, what we know, we know data very well and we know AI very well. And when we come to them, we say "We're not trying to replace your engineers, "we're not trying to do what you do, "we're trying to tackle the same problems "that you weren't able to tackle before "from a very different angle," and that works very well. >> So, you talked about the integration cycle of a couple, or maybe even longer, how long is the design cycle for these things, is it also years, or? >> So, the design cycle from our perspective is much much more agile, actually we are working in the Agile framework in terms of the development of the software itself, but you're asking about the design, much faster, but when I said a few years, a couple of years, I meant per OEM to design together, to allow them to feel that we're designing, meaning customizing the software to their needs, as well as implementing it, that's the length. >> But what they get is a competitive advantage, so Porsche as a leader, obviously, and an early adopter, is going to be able to now commercialize this technology, and of course it'll be embedded, but now it'll be a feature that the car salesperson will highlight, and maybe they market it, maybe they don't, but that gives them a competitive differentiation, right? So are you seeing that other OEMs are starting to really get this, and sort of leaning in, or what's your experience? >> Yes, it's the typical technology adoption curve, there are the early adopters, and there are the mainstream and the late adopters, I'm glad to say that these days we're not only working with the early adopters, but also more with the mainstream. I encourage you to stay tuned, I believe that in the coming month or two, we'll have a big announcement about another major OEM that has chosen us commercially for mass production, and we are in quite advanced stages with OEMs both in Europe and North America, starting also to spin out to Asia. >> And is the business model, is it a subscription model, is it a one time payment from the OEM, how's it work? >> That's another thing that made me excited about the company, going back to your question from before, it's quite diverse, I would say. For the OEMs, that's software that we embed in their vehicle, it's software licensing. However, the data that we generate and then upload to the cloud and repurpose it with the OEMs themself, but also as I said before, road authorities, municipalities, fleet managers, insurance companies, I didn't have a chance to touch on all of the verticals. That's a subscription model, so the two models working together, it's actually quite an attractive, valuable position for us and for our investors. >> So there's software license, and then there's data as a service. And so there's also adjacent industries that you can go after, you just mentioned a couple, so when you think about the total available market, which obviously, any CEO is going to do, TAM expansion is part of your job, but so what's that vision, what does that look like? >> So in terms of the size itself, it's measured in the trillions, it's very very big. In terms of the different verticals, the ones that I tapped on are the first ones, but even within those, these days we're really trying to stay razor focused on the OEMs and road authorities and municipalities. We have fleets and fleet managers that are coming to us with requests for the data that we call vehicle DNA, that's the data about the vehicle health, et cetera, and that's the third vertical that we're starting to address these days, but we're only 25 people, growing to 40, we're trying to be very very agile, that's from one end, and from the other end, now that we showed our value to the car manufacturers, we're going for the force multipliers, meaning partnerships with the channels, with the T1s, the suppliers to the OEMs themself. >> And let's see, you've been around eight years, you've been there two years, right, and then I think you did a raise of roughly, what, nine million to date? >> In October 2019, we announced the latest round of nine million dollars from Porsche, as well as some other investors, yes. >> Great, okay, so I mean not a ton of money, but you guys are small, and so, little bit more on the companies, 20, going to 40, you're well capitalized, but today, you see people raising 250 million, what do you sense as your capital needs, I mean you're obviously actively raising money, and doing what a CEO does, but can you share with us your milestones for the next 12, 18 months? >> First of all, we were fortunate, and fortune has something to do with it, I think that being disciplined is another thing, to have revenue already. So our capital needs, we're still not profitable, and we're growing fast, so we need to raise in order to support that growth, but we're quite diligent about that. Also, true, companies have raised tens and hundreds of millions of dollars. First of all, not all companies in this industry are created equal, we're not a hardware company, we're a software and data. We're also not trying to do a fully integrated offering like, let's say Zuks or something like that, which requires way way more money. And actually, I'm quite glad that we're raising as we need, but not more than that, because what you raise, you need to return tenfold, so we have enough in order to support the growth of the company in years to come. >> Well the OEM model is very sales efficient as well, so it's not like in software companies today, are hiring people to do inside sales, outside sales, enterprise sales, and so it's a different business. Well Amit, first of all, congratulations, a really interesting story, really appreciate you coming out to our studios here in Marlborough and sharing your story, and best of luck to you. >> Thank you very much, Dave, it's been a pleasure coming here, and I'm glad that you invited me. >> Great, and thank you everybody for watching, this is Dave Vellante with theCUBE, we'll see you next time. (techno music)
SUMMARY :
From the SiliconAngle media office, and maybe that's the tailwind for Tesla, and really appreciate you and that has been the next frontier for our company, and stomach to be a startup. I like big plays that have the potential and in the cloud to split that dynamic modeling that in the cloud and then what, and the vehicles around it, will know what's ahead of them. we had a CB, that's how you communicated what was ahead. These days, everything, or most of the use cases, that sits on one of the vehicle computers, the OEM doesn't have to change any hardware that, and double click on some examples, that would be great. That means that the vehicle computer needs to err the system is intelligent enough to optimize that, the bare minimum in order to brake Now Porsche is an investor in the company, that they're a customer as well. and what the adoption cycle looks like, and the approach, not necessarily the technology, yes, of the software itself, but you're asking about the design, I believe that in the coming month or two, about the company, going back to your question from before, that you can go after, you just mentioned a couple, and that's the third vertical In October 2019, we announced the latest round of the company in years to come. Well the OEM model is very sales efficient as well, and I'm glad that you invited me. Great, and thank you everybody for watching,
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Patrick Morley, Carbon Black | CUBEConversation, September, 2019
>> From the SiliconANGLE media office in Boston, Massachusetts, it's theCUBE. Now here's your host, Stu Miniman. (techy music) >> Hi, I'm Stu Miniman, and welcome to a special CUBE conversation here in our Boston area studio. Happy to welcome to the program first time guest, Patrick Morley, who's the CEO of Carbon Black. Of course, recently announced acquisition by VMware of $2.1 billion. Patrick, thanks so much for joining us. >> Stu, thanks for having me. >> All right. So, you know, we love digging into tech. There is no hotter space than security, you know? All the cybers are, you know, really exciting stuff, and even your company's Waltham-based. >> That's right. >> So actually a little closer to Boston than we are here in Marlborough, Massachusetts. When we had a green screen we used to kind of fake it with the skyline, but you know, the Boston area people know more than just Massachusetts Tech, but you know, a lot of, you know, great technology in Boston of course, you know? A lot of good technologies, a lot of good schools that have driven things. You have been CEO since 2007 and have seen quite a bit. You know, merger, Bit9 and Carbon Black many years ago, IPO, you know, not that long ago in the past, and now acquisition, as we said, for $2.1 billion. So, you know, give us a little bit of step back as to, you know, the journey, how we got here, and you know, what's it like to be kind of at the helm with your crew through, you know, all of those changes? >> Yep, well certainly very, very proud and very thankful to all of the customers that have been with us for many, many, many years. And as you said when you first started here, Boston is an awesome place for cybersecurity. I think I fits a bit of the personality on the East Coast, and if you just look at Boston in general there's a lot of great cybersecurity talent, a lot of great cybersecurity companies. And I'm extremely proud and grateful to all of my employees in Massachusetts who have built Carbon Black over the last number of years. And of course we have offices elsewhere across the globe, but Boston is, and Massachusetts is, where the companies roots really come from. And as you said, 2007 is when I joined the company. Obviously cyber was a very different world back then, and it's amazing if you just kind of roll back. In 2007, the idea of a CISO, of a chief information security officer, was still very new, and most companies we dealt with back then did not have a CISO, they had a network administrator or somebody, so that's all changed. If you look at security as a board-level issue, in 2007 there were certainly some areas of some sectors like the government where it had a lot of importance, but outside of that it did not have the same visibility as a strategic issue as it does now, it's been amazing. >> So much, you know, my background is networking and virtualization. I've spent a lot of time, you know, since 2007 looking at all the cloud world, and as I said, back in the early 2000s security was top of mind but often bottom of budget. You know, the network people, you know, back in the day it was like, "Can't you just lock the door," or you know, "Make sure the rack is secure," and you know, "Well we'll run things over Optical," and therefore we'll know if somebody splices into it from a networking standpoint. Today, as you stated, clearly it's a board-level discussion, CISOs, you know, rising power in the organization, and often dictating a lot of how the stack is built out there. >> Absolutely. >> So wow, bring us a little bit, you know, your portfolio. You know, security is not a thing. You know, any customer I talk to, they're like, you know, there is no such thing as a silver bullet in security. Most customers I talk to really think of security as a programmatic effort, so help us understand a little bit, you know, where Carbon Black fits today, and then we'll get into, you know, your, you know, broadened scope once you're going to be under VMware. >> Yeah, so the core founding idea behind Carbon Black was a simple one, which was that fundamentally the adversary was in a position where they eventually would figure out a way to get in, and if you fundamentally believe that then you do everything you can to stop the adversary, but you say, "I need telemetry. "I need data in order to understand what's happening across my environment in order to be able to see and stop the adversary." And so we began a journey to essentially be able to collect and analyze all the data that an adversary, that an attacker would touch in order to run their program, and you know, we always have equated it to essentially a movie camera that allows you to rewind the tape, and with all that data that we collect we can run tremendous analytics against that in order to be able to see and stop the adversary and understand what's happening across the environment. We essentially created a market that's now called EDR endpoint detection and response, and it's that simple idea of being able to understand and have situational analysis, situational visibility across the whole enterprise. We did that initially on-premise, so we did all that analytics, and each one of our customers' back-ends in their data center, and two years ago we began a journey to say, "Look, we want to do two things." One is we want to leverage that data to be able to provide more security capabilities across a platform, so let's revolutionize, continue to revolutionize cybersecurity by offering a cloud-based platform, we're going to move all of that analytics up into the cloud, all those capabilities up into the cloud, and offer a multi-tenant, cloud native SaaS platform, and over the last two years we've done that with multiple services now up on that cloud, with thousands of customers who are using it, and the benefits of the cloud are pretty straightforward, and they've revolutionized other industries, they're revolutionizing cyber right now. Certainly you can analyze data at a scale that's just not possible when that data's locked up in multiple customers, so that's one big change. Obviously-- >> Yeah, I just, to want to help unpack and tease out that data piece, because you know, we always hear out there it almost, you know, is a bit trite, you know, the importance of data. Data's the new oil, it's the rocket ship, but you know, the value of that data, how much of that is Carbon Black leveraging the data, how much can the customer themselves take advantage of that data, or you know, this isn't in a vacuum. There are other security products, other pieces of, you know, that vendor's stack that might be able to leverage that data. >> Yeah, well Carbon Black's cloud native platform, security platform, is built on a totally, it's totally open, so from an API basis, so you should, you should think about, our customers certainly think about it this way, as one, we're leveraging that data, we analyze a trillion security events a day, one trillion, just immense, and the benefit of that is if we see something across the globe that has a high risk score, that's known malware, that might be a new form of attack, that might be a living-off-the-land attack, all of our customers get the benefit of that analytic. So Carbon Black, we certainly leverage it, but in addition, the way we've built the platform, customers can get access to all the data from their enterprise, and they can correlate that data with other aspects of their security or their IT infrastructure in order to build a more holistic view across the entire enterprise, and we also have third party partners out there, managed security service providers and others, who also have access to that data for their customer set to be able to run analytics on it. So when we think about data, as you said, you know, as the oil of the new world, we need to leverage that data, but we also need, in this new world order, to give our partners and our customers the capabilities to do what they want with that data as well for their own data. >> Yeah, love that, especially if you're talking in that cloud native world it can't just be something that's locked up and only used in one environment. You know, we track the observability companies out there, you know, they have similar type of messaging. Of course data protection, you know, once there is that, you know, breach, you know, how do I recover from this information? So that ripple effect, and love, you know, openness, APIs, making sure that can be shared. You know, maybe not something that traditionally I'd heard from VMware when you talk about the openness and where they're doing maybe. I think there are a couple things you want to talk about Carbon Black, but why not get to the VMware piece, too? >> Yeah, I was just going to, on the cloud side, you know, the power of the cloud, obviously it's revolutionized other industries, and certainly one of it is the ability to provide analytics at scale. The other piece, which I already mentioned, is the network effect on my ability to see something somewhere across the globe and help millions of other customers across the globe when I see something, and the other piece is just my ability to deploy quickly and my ability to innovate quickly, because rather than having to deliver new software into each enterprise I can do that on my cloud native platform. So I think it positions the defender, the security teams around the globe where they can be more on the offensive than they've ever been before because suddenly I don't have to spend my time worrying about deployment mechanics or other pieces. I can focus on what I really want to do, which is I want to secure my environment, I want to be able to understand what the adversary might be doing. So we're real excited about what we've done over the last two years with our cloud platform. >> Okay, so the deal hasn't closed yet but it's announced that you will be leading up the cloud security group at VMware. Give us a little bit, you know, directionally, where's that heading, what will that mean? Of course we've tracked, you know, where VMware touches a lot of that environment, you know, with my background in networking I talked to the Nicira team before, and then through what's become a very successful NSX, Sanjay Poonen with the AirWatch acquisition and where they've gone. Of course I would expect that's the closest piece that you started out with the endpoint protection with that team, with the Workforce ONE. So explain kind of the security portfolio, and interesting, cloud security is the discussion because that's the newer piece of the Carbon Black portfolio. Help us understand how the whole, all the pieces fit together. >> Yeah, so first I'll just reiterate what you said, which is the transaction's not yet closed, so everything I'm talking about is pre-closed, and obviously post-close we'll have additional commentary about what everything will look like. But absolutely we are very, my team, my customers, we announced the transaction a little over a month ago. Everyone was really, really excited, and I think fundamentally they're excited because organizations understand what Carbon Black delivers today, and what we deliver are great security products, and increasingly the majority of those products are in the cloud. And VMware has a tremendous reputation in the industry for the technical capabilities, for the value that they provide to customers, and just for the breadth of the portfolio that they have. You mentioned a few of them, right? And many organizations and people think about VMware from a virtualization standpoint. But increasingly over the last few years they've dramatically expanded their portfolio, network virtualization, and the NSX, the Workspace ONE as well, which was based on the AirWatch acquisition they did. Those are big businesses today, and they're helping organizations transform their infrastructure, the way they manage devices, et cetera. And so Carbon Black, on the security side, we've been partnered with VMware for the last couple of years. We've had an opportunity to get to know each other quite well. We've had an opportunity to integrate in two key spots. One, we've integrated with their App D capabilities, which you can think about essentially as helping to protect and provide telemetry for what's happening inside of the virtualized environment. And then secondarily, we've also partnered with Workspace ONE as well, again more on the device side. Those are two natural points where security, building security intrinsically into that compute stack, we've seen with customer reaction, has a fundamental impact on being able to have security right there rather than having to bolt it on afterwards. >> Yeah, you walk into an interesting configuration. First of all, you know, as you said VMware not thought of as a security company per se, lots of products that absolutely fit in the security space and are there. When you look out, of course VMware, you know, primarily owned by Dell, there's Secureworks, there's RSA, those are well known security brands. You know, how, give us how you think of how all those pieces go together and kind of the trajectory of where things are headed. >> Yeah, well goal number one, once we close the transaction, goal number one is to do two things. One, we're going to continue to drive forward with the cloud roadmap that we have. It's an aggressive road map we've been innovating aggressively over the last couple of years and we're going to continue to do that within VMware. The second piece is obviously to maximize the opportunity to build security into the compute stack of VMware, so that when customers think about security they don't have to think about it as a separate piece, but it's already there at their fingertips. And then as you mentioned, so those are two big goals right there, and as you mentioned obviously Dell has a large portfolio. There's other security products within the Dell portfolio, and you know, when we think about that obviously over time we're already partnered with some of those. Secureworks, for example, has been a very close and valuable part of Carbon Black's for many years. You'll see us continue to partner. There's other parts of the Dell family where we have partnered in the past, not tightly, but I think we'll have the opportunity to do more as part of the Dell family. All of this means for customers more value, because rather than having to go and figure it out themselves we're going to be delivering it in conjunction with the solutions they're already using. >> All right, Patrick, I want to help you, have you address a schism I see in the marketplace when it comes to the messaging around security. When peers of mine went to the RSA conference this year they came back almost unanimously with two words, doom and gloom. >> (laughing) Right. >> In Boston this year Amazon held the inaugural re:Inforce, positioned itself as the, you know, cloud security conference for the industry. We covered that, you know, both of those shows with theCUBE, and Stephen Schmidt from AWS said the state of cloud security is strong. VMware, very much we hear from Pat, you know, we need to do over, security's broken. Friends of mine in the security industry, and Carbon Black's been around since 2002, is you know, come on, you know, it's not just another acquisition, it's going to be a point product. You know, yes we have work to do as a whole, but you know, saying we need a do over or it's broken is a between hyperbolic from my peers in the industry, so what is the state of the industry, is there traditional storage and cloud storage is all rainbows and unicorns, or you know, where do you see it today? Of course we know as an industry there's always work to do, but you know, how do you round that circle? >> Yeah, I would take it, and you're right, by the way, I hear all the same commentary, and I think we have to take a step back and just look at industry, the industry in general, look at security in general. We started the interview talking about well, what was the world like in security in 2007? Security has gone from, "Hey, it's a niche area over here "and we know it's important but don't talk to us," to super strategic, again, at a board level, at a company level, and so that rapid growth has driven a lot of funding into the environment, a lot of vendors, there's over 5,000 security vendors out there today, all competing. I don't know how CISOs and CIOs and practitioners really figure out who does what, it's very challenging, and at the same time you've got the adversary, this third party continuing to advance their attack types using new techniques. You've got ransomware, which is a huge industry now, driving billions of dollars, so you have all of that happening, and so in hyper growth environments like that you get a lot of vendors. The average enterprise security team has 75 different products, and so, and they have to stitch that together, so the fundamentals of what, the way you described it I think are accurate on both sides. One, security's broken, it is broken. We've got too many vendors and we're bolting it on, we got to fix that. VMware is in a position, partnered with Carbon Black, to do that I think really well. The second piece is that the cloud does allow us, I'm not sure about rainbows, but the cloud does allow us to change security fundamentally because of some of the characteristics that I described earlier, and if you take Carbon Black plus VMware, plus what VMware is doing to deliver across any cloud, any device, any application, I think we're in a really interesting spot to help customers get more value from their compute stack and from security. >> You know, one of the things that VMware has always done well is they play in multiple environments. Back in the early days of server ritualization, didn't matter what hardware, they would get that across. Their cloud strategy went through quite a few iterations, you know, Sanjay Poonen came on our program and said, you know, "vCloud Air, we failed. "We got it wrong, we did it," but today every cloud show I go to there's a VMware piece of that. They're partnering with AWS, with Azure, with Google, with Alibaba, with Oracle even-- (chuckling) And IBM recently. But still one of the critiques I have for VMware is VMware does good at managing their house, but security, customers, as you said, they've got 75 tools and they're going to have their VMware state, and they're going to have their native cloud pieces, and they're going to have their non-VMware environment. So how can, you know, once you're under VMware, you know, participate in that environment? Will you primarily be VMware environment and the VMware cloud environment, or will it be a broader cloud security strategy? >> Yeah, well I think certainly VMware has done an amazing job over the last few years of really pushing this any-cloud model, right? "Hey, no matter where your workloads "are going to be in a hybrid cloud environment," you know, "we're going to be there to help you," and more effectively, more efficiently, faster, better performance, strong ROI. And so if you look at Carbon Black's roots, and I mentioned this earlier, one of our core beliefs is that one vendor can't do it all. You have to build on an open, extensible API-based platform, and that's what we've done since the beginning of the company, and so you will not see Carbon Black change our philosophy. You know, we will continue to be very, very open, and I think, by the way, that reflects very much VMware's strategy as of late, which is an open strategy where they're playing with lots of providers in the marketplace. Again, the benefit of Carbon Black plus VMware on that platform is that for VMware infrastructure, their products, I think you're going to see out of the box security capabilities that are going to give advantage to customers, from ease of use, from the way that that security works, et cetera, and then we will continue to partner with other vendors out there across the market. >> All right, Patrick, we know, you mentioned how many different tools customers have to deal with. There are more new threats coming out, you know, every day. There's no way that a person or a team can keep up with all of this, so you know, is AI the answer? How are these technologies going to be able to allow our systems to be able to protect us better and update, you know, we haven't talked abut AI yet. I know it does fit in-- >> We have to talk about AI. (chuckling) >> So just to understand how you know, the systems and the software and the solutions are going to help enable teams to be able to keep up with, you know, the rapidly expanding and changing landscape in security. >> Yeah, AI is a tool, we use it, and just as I've mentioned cloud, right, along with the ability to analyze trillions of events on a daily basis, things like AI can play a very significant role in helping me to understand what's happening across very large corpuses of data, and so we use a lot of it, and that allows us to understand when there's an anomaly somewhere across the globe on some system, some endpoint or device, anywhere across the globe and then leverage that to help our other customers. So AI role is playing an important part. It will continue to play an important part. But AI leverages the data that we collect, so if you go back to where Carbon Black is today with all that data that we're analyzing, one of the really interesting things is VMware today has 70 million VMs. 60 million of those are on-prem, 10 million of them are on the cloud. Part of the benefit that Carbon Black gets from VMware is we're going to get all this additional telemetry that we're going to be able to, again, consume, leverage AI capabilities to help with the analysis of that, and again, provide more customer back to the value on seeing and stopping the adversary. That also extends to what VMware's doing on the device side with Workspace ONE, et cetera, so there's a lot of opportunity over the coming quarters and years to provide more value for customers in understanding what's happening across their environment because of all of the touchpoints we're going to have as part of the VMware compute stack. >> All right, Patrick, final thing, what does this mean for your customers? You know, I think back to, you know, not that long ago you did an IPO, you know? What would that mean for the growth, the investment into technology and growing the team. Now, you know, in industry parlance, you know, you had another exit and you will be part of VMware, so we might not get as much visibility into the specific revenues and the hiring that you're doing there, but what will this ultimately mean for Carbon Black's current and potential future customers? >> Yeah, so we have over 5,000 global customers out there today, and first and foremost it's going to mean more investment from a product roadmap standpoint. If you look at 2019, this year, the number one area of investment for Carbon Black was in R&D, and as we move forward, again post-close, our customers are going to see continued investment in the platform, in our cloud security platform, in order to ensure we continue to bring more capabilities to market. And then, as I said earlier, in conjunction with that do everything we can to integrate in with the VMware product portfolio, again, so that security's not bolted on but it's intrinsic to the compute stack, and so I think that's the biggest thing. I have had the opportunity to go out and speak to many customers over the last four weeks. Customer and partner reaction has been outstanding. They get it, they understand it, they understand that there's a better way and that's what we're going to be doing as part of VMware. >> Yeah, any surprising nuggets in the last month talking to the customers and partners more that you've learned? >> This is going to sound self-serving, but it's the truth. I will tell you that the VMware reputation out there is outstanding. I mean, and I had been surprised at how little I have to do to tell them why this makes so much sense. They get it, the majority of our customers get it. They understand the possibilities of what we can provide, and there's a level of excitement out there, again with our customers and partners. It's just, it's awesome. >> All right, Patrick Morley, CEO of Carbon Black. Thank you so much for joining us on theCUBE. >> Stu, thanks. >> All right, lots of coverage, of course, through 2019 and gearing up for 2020 where we'll all have perfect hindsight, I'm sure. Check out thecube.net for the events we've been at, search where we're going to be, and please reach out if you have any questions. I'm Stu Miniman, and as always, thank you for watching theCUBE. (techy music)
SUMMARY :
From the SiliconANGLE media office Hi, I'm Stu Miniman, and welcome to a special All the cybers are, you know, really exciting stuff, and you know, what's it like to be kind of at the helm and it's amazing if you just kind of roll back. You know, the network people, you know, and then we'll get into, you know, your, you know, and you know, we always have equated it to essentially take advantage of that data, or you know, the capabilities to do what they want So that ripple effect, and love, you know, openness, and the other piece is just my ability to deploy quickly and interesting, cloud security is the discussion and just for the breadth of the portfolio that they have. and kind of the trajectory of where things are headed. and you know, when we think about that obviously over time have you address a schism I see in the marketplace VMware, very much we hear from Pat, you know, so the fundamentals of what, the way you described it So how can, you know, once you're under VMware, and so you will not see Carbon Black change our philosophy. and update, you know, we haven't talked abut AI yet. We have to talk about AI. to be able to keep up with, you know, and again, provide more customer back to the value You know, I think back to, you know, I have had the opportunity to go out I will tell you that the VMware reputation Thank you so much for joining us and please reach out if you have any questions.
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David Graham, Dell Technologies | CUBEConversation, August 2019
>> From the Silicon Angle Media office in Boston, Massachusetts, It's theCUBE. (upbeat music) Now, here's your host, Stu Miniman. >> Hi. I'm Stu Miniman, and this is theCUBE's Boston area studio; our actually brand-new studio, and I'm really excited to have I believe is a first-time guest, a long-time caller, you know, a long time listener >> Yeah, yep. first time caller, good buddy of mine Dave Graham, who is the director, is a director of emerging technologies: messaging at Dell Technologies. Disclaimer, Dave and I worked together at a company some of you might have heard on the past, it was EMC Corporation, which was a local company. Dave and I both left EMC, and Dave went back, after Dell had bought EMC. So Dave, thanks so much for joining, it is your first time on theCUBE, yes? >> It is the first time on theCUBE. >> Yeah, so. >> Lets do some, Some of the first times that I actually interacted with, with this team here, you and I were bloggers and doing lots of stuff back in the industry, so it's great to be able to talk to you on-camera. >> Yeah, same here. >> All right, so Dave, I mentioned you were a returning former EMC-er, now Dell tech person, and you spent some time at Juniper, at some startups, but give our audience a little bit about your background and your passions. >> Oh, so background-wise, yep, so started my career in technology, if you will, at EMC, worked, started in inside sales of all places. Worked my way into a consulting/engineer type position within ECS, which was, obviously a pretty hard-core product inside of EMC now, or Dell Technologies now. Left, went to a startup, everybody's got to do a start up at some point in their life, right? Take the risk, make the leap, that was awesome, was actually one of those Cloud brokers that's out there, like Nasuni, company called Sertis. Had a little bit of trouble about eight months in, so it kind of fell apart. >> Yeah, the company did, not you. >> The company did! (men laughing) I was fine, you know, but the, yeah, the company had some problems, but ended up leaving there, going to Symantec of all places, so I worked on the Veritas side, kind of the enterprise side, which just recently got bought out by Avago, evidently just. >> Broadcom >> Broadcom, Broadcom, art of the grand whole Avago. >> Dave, Dave, you know we're getting up there in years and our tech, when we keep talking about something 'cause I was just reading about, right, Broadcom, which was of course Avago bought Broadcom in the second largest tech acquisition in history, but when they acquired Broadcom, they took on the name because most people know Broadcom, not as many people know Avago, even those of us with backgrounds in the chip semiconductor and all those pieces. I mean you got Brocade in there, you've got some of the software companies that they've bought over the time, so some of those go together. But yeah, Veritas and Symantec, those of us especially with some storage and networking background know those brands well. >> Absolutely, PLX's being the PCI switched as well, it's actually Broadcom, those things. So yeah, went from Symantec after a short period of time there, went to Juniper Networks, ran part of their Center of Excellence, kind of a data center overlay team, the only non-networking guy in a networking company, it felt like. Can't say that I learned a ton about the networking side, but definitely saw a huge expansion in the data center space with Juniper, which was awesome to see. And then the opportunity came to come back to Dell Technologies. Kind of a everything old becoming new again, right? Going and revisiting a whole bunch of folks that I had worked with 13, you know, 10 years ago. >> Dave, it's interesting, you know, I think about, talk about somebody like Broadcom, and Avago, and things like that. I remember reading blog posts of yours, that you'd get down to some of that nitty-level, you and I would be ones that would be the talk about the product, all right now pull the board out, let me look at all the components, let me understand, you know, the spacing, and the cooling, and all the things there, but you know here it's 2019, Dave. Don't you know software is eating the world? So, tell us a little bit about what you're working on these days, because the high-level things definitely don't bring to mind the low-level board pieces that we used to talk about many years ago. >> Exactly, yeah, it's no longer, you know, thermals and processing power as much, right? Still aspects of that, but a lot of what we're focused on now, or what I'm focused on now is within what we call the emerging technology space. Or horizon 2, horizon 3, I guess. >> Sounds like something some analyst firm came up with, Dave. (Dave laughing) >> Yeah, like Industry 4.0, 5.0 type stuff. It's all exciting stuff, but you know when you look at technologies like five, 5G, fifth generation wireless, you know both millimeter waves, sub six gigahertz, AI, you know, everything old becoming new again, right? Stuff from the fifties, and sixties that's now starting to permeate everything that we do, you're not opening your mouth and breathing unless you're talking about AI at some point, >> Yeah, and you bring up a great point. So, we've spent some time with the Dell team understanding AI, but help connect for our audience that when you talk high AI we're talking about, we're talking about data at the center of everything, and it's those applications, are you working on some of those solutions, or is it the infrastructure that's going to enable that, and what needs to be done at that level for things to work right? >> I think it's all of the above. The beauty of kind of Dell Technologies that you sit across, both infrastructure and software. You look at the efforts and the energies, stuff like VMware buying, BitFusion, right, as a mechanism trying to assuage some of that low-level hardware stuff. Start to tap into what the infrastructure guys have always been doing. When you bring that kind of capability up the stack, now you can start to develop within the software mindset, how, how you're going to access this. Infrastructure still plays a huge part of it, you got to run it on something, right? You can't really do serverless AI at this point, am I allowed to say that? (man laughing) >> Well, you could say that, I might disagree with you, because absolutely >> Eh, that's fine. there's AI that's running on it. Don't you know, Dave, I actually did my serverless 101 article that I had, I actually had Ashley Gorakhpurwalla, who is the General Manager of Dell servers, holding the t-shirt that "there is no serverless, it's just, you know, a function that you only pay the piece that you need when you need and everything there." But the point of the humor that I was having there is even the largest server manufacturer in the world knows that underneath that serverless discussion, absolutely, there is still infrastructure that plays there, just today it tends to primarily be in AWS with all of their services, but that proliferation, serverless, we're just letting the developers be developers and not have to think about that stuff, and I mean, Dave, the stuff we've had background, you know, we want to get rid of silos and make things simpler, I mean, it's the things we've been talking about for decades, it's just, for me it was interesting to look at, it is very much a developer application driven piece, top-down as opposed to so many of the virtualization and infrastructure as a service is more of a bottom-up, let me try to change this construct so that we can then provide what you need above it, it's just a slightly different way of looking at things. >> Yeah, and I think we're really trying to push for that stuff, so you know you can bundle together hardware that makes it, makes the development platform easy to do, right? But the efforts and energy of our partnerships, Dell has engaged in a lot of partnerships within the industry, NVIDIA, Intel, AMD, Graphcore, you name it, right? We're out in that space working along with those folks, but a lot of that is driven by software. It's, you write to a library, like Kudu, or, you know pyEight, you know, PyTorch, you're using these type of elements and you're moving towards that, but then it has to run on something, right? So we want to be in that both-end space, right? We want to enable that kind of flexibility capability, and obviously not prevent it, but we want to also expose that platform to as many people within the industry as possible so they can kind of start to develop on it. You're becoming a platform company, really, when it comes down to it. >> I don't want to get down the semantical arguments of AI, if you will, but what are you hearing from customers, and what's some kind of driving some of the discussions lately that's the reality of AI as opposed to some of just the buzzy hype that everybody talks about? >> Well I still think there's some ambiguity in market around AI versus automation even, so what people that come and ask us are well, "you know, I believe in this thing called artificial intelligence, and I want to do X, Y, and Z." And these particular workloads could be better handled by a simple, not to distill it down to the barest minimum, but like cron jobs, something that's, go back in the history, look at the things that matter, that you could do very very simply that don't require a large amount of library, or sort of an understanding of more advanced-type algorithms or developments that way. In the reverse, you still have that capability now, where everything that we're doing within industry, you use chat-bots. Some of the intelligence that goes into those, people are starting to recognize, this is a better way that I could serve my customers. Really, it's that business out kind of viewpoint. How do I access these customers, where they may not have the knowledge set here, but they're coming to us and saying, "it's more than just, you know, a call, an IVR system," you know, like an electronic IVR system, right? Like I come in and it's just quick response stuff. I need some context, I need to be able to do this, and transform my data into something that's useful for my customers. >> Yeah, no, this is such a great point, Dave. The thing I've asked many times, is, my entire career we've talked about intelligence and we've talked about automation, what's different about it today? And the reality is, is it used to be all right. I was scripting things, or I would have some Bash processes, or I would put these things together. The order of magnitude and scale of what we're talking about today, I couldn't do it manually if I wanted to. And that automation is really, can be really cool these days, and it's not as, to set all of those up, there is more intelligence built into it, so whether it's AI or just machine learning kind of underneath it, that spectrum that we talk about it, there's some real-use cases, a real lot of things that are happening there, and it definitely is, order of magnitudes more improved than what we were talking about say, back when we were both at EMC and the latest generation of Symmetrix was much more intelligent than the last generation, but if you look at that 10 years later, boy, it's, it is night and day, and how could we ever have used those terms before, compared to where we are today. >> Yeah it's, it's, somebody probably at some point coined the term, "exponential". Like, things become exponential as you start to look at it. Yeah, the development in the last 10 years, both in computing horsepower, and GPU/GPGPU horsepower, you know, the innovation around, you know FPGAs are back in a big way now, right? All that brainpower that used to be in these systems now, you now can benefit even more from the flexibility of the systems in order to get specific workloads done. It's not for everybody, we all know that, but it's there. >> I'm glad you brought up FPGAs because those of us that are hardware geeks, I mean, some reason I studied mechanical engineering, not realizing that software would be a software world that we live in. I did a video with Amy Lewis and she's like, "what was your software-defined moments?" I'm like, "gosh, I'm the frog sitting in the pot, and, would love to, if I can't network-diagram it, or put these things together, networking guy, it's my background! So, the software world, but it is a real renaissance in hardware these days. Everything from the FPGAs you mentioned, you look at NVIDIA and all of their partners, and the competitors there. Anything you geeking out on the hardware side? >> I, yeah, a lot of the stuff, I mean, the era of GPU showed up in a big way, all right? We have NVIDIA to thank for that whole, I mean, the kudos to them for developing a software ecosystem alongside a hardware. I think that's really what sold that and made that work. >> Well, you know, you have to be able to solve that Bitcoin mining problem, so. >> Well, you know, depending on which cryptocurrency you did, EMD kind of snuck in there with their stuff and they did some of that stuff better. But you have that kind of competing architecture stuff, which is always good, competition you want. I think now that what we're seeing is that specific workloads now benefit from different styles of compute. And so you have the companies like Graphcore, or the chip that was just launched out of China this past week that's configurable to any type of network, enteral network underneath the covers. You see that kind of evolution in capability now, where general purpose is good, but now you start to go into reconfigurable elements so, I'll, FPGAs are some of these more advanced chips. The neuromorphic hardware, which is always, given my background in psychology, is always interesting to me, so anything that is biomorphic or neuromorphic to me is pinging around up here like, "oh, you're going to emulate the brain?" And Intel's done stuff, BraincChip's done stuff, Netspace, it's amazing. I just, the workloads that are coming along the way, I think are starting to demand different types or more effectiveness within that hardware now, so you're starting to see a lot of interesting developments, IPUs, TPUs, Teslas getting into the inferencing bit now, with their own hardware, so you see a lot of effort and energy being poured in there. Again, there's not going to be one ring to rule them all, to cop Tolkien there for a moment, but there's going to be, I think you're going to start to see the disparation of workloads into those specific hardware platforms. Again, software, it's going to start to drive the applications for how you see these things going, and it's going to be the people that can service the most amount of platforms, or the most amount of capability from a single platform even, I think are the people who are going to come out ahead. And whether it'll be us or any of our August competitors, it remains to be seen, but we want to be in that space we want to be playing hard in that space as well. >> All right Dave, last thing I want to ask you about is just career. So, it's interesting, at Vmworld, I kind of look at it in like, "wow, I'm actually, I'm sitting at a panel for Opening Acts, which is done by the VMunderground people the Sunday, day before VMworld really starts, talking about jobs and there's actually three panels, you know, careers, and financial, and some of those things, >> I'm going to be there, so come on by, >> Maybe I should join startin' at 1 o'clock Monday evening, I'm actually participating in a career cafe, talking about people and everything like that, so all that stuff's online if you want to check it out, but you know, right, you said psychology is what you studied but you worked in engineering, you were a systems engineer, and now you do messaging. The hardcore techies, there's always that boundary between the techies and the marketings, but I think it's obvious to our audience when they hear you geeking out on the TPUs and all the things there that you are not just, you're quite knowledgeable when it comes about the technology, and the good technical marketers I find tend to come from that kind of background, but give us a little bit, looking back at where you've been and where you're going, and some of those dynamics. >> Yeah, I was blessed from a really young age with a father who really loved technology. We were building PCs, like back in the eighties, right, when that was a thing, you know, "I built my AMD 386 DX box" >> Have you watched the AMC show, "Halt and Catch Fire," when that was on? >> Yeah, yeah, yeah, so there was that kind of, always interesting to me, and I, with the way my mind works, I can't code to save my life, that's my brother's gift, not mine. But being able to kind of assemble things in my head was kind of always something that stuck in the back. So going through college, I worked as a lab resident as well, working in computer labs and doing that stuff. It's just been, it's been a passion, right? I had the education, was very, you know, that was my family, was very hard on the education stuff. You're going to do this. But being able to follow that passion, a lot of things fell into place with that, it's been a huge blessing. But even in grad school when I was getting my Masters in clinical counseling, I ran my own consulting business as well, just buying and selling hardware. And a lot of what I've done is just I read and ask a ton of questions. I'm out on Twitter, I'm not the brightest bulb in the, of the bunch, but I've learned to ask a lot of questions and the amount of community support in that has gotten me a lot of where I am as well. But yeah, being able to come out on this side, marketing is, like you're saying, it's kind of an anathema to the technical guys, "oh those are the guys that kind of shine the, shine the turd, so to speak," right? But being able to come in and being able to kind of influence the way and make sure that we're technically sound in what we're saying, but you have to translate some of the harder stuff, the more hardcore engineering terms into layman's terms, because not everybody's going to approach that. A CIO with a double E, or an MS in electrical engineering are going on down that road are very few and far between. A lot of these folks have grown up or developed their careers in understanding things, but being able to kind of go in and translate through that, it's been a huge blessing, it's nice. But always following the areas where, networking for me was never a strong point, but jumping in, going, "hey, I'm here to learn," and being willing to learn has been one of the biggest, biggest things I think that's kind of reinforced that career process. >> Yeah, definitely Dave, that intellectual curiosity is something that serves anyone in the tech industry quite well, 'cause, you know, nobody is going to be an expert on everything, and I've spoken to some of the brightest people in the industry, and even they realize nobody can keep up with all of it, so that being able to ask questions, participate, and Dave, thank you so much for helping me, come have this conversation, great as always to have a chat. >> Ah, great to be here Stu, thanks. >> Alright, so be sure to check out the theCUBE.net, which is where all of our content always is, what shows we will be at, all the history of where we've been. This studio is actually in Marlborough, Massachusetts, so not too far outside of Boston, right on the 495 loop, we're going to be doing lot more videos here, myself and Dave Vellante are located here, we have a good team here, so look for more content out of here, and of course our big studio out of Palo Alto, California. So if we can be of help, please feel free to reach out, I'm Stu Miniman, and as always, thanks for watching theCUBE. (upbeat electronic music)
SUMMARY :
From the Silicon Angle Media office is a first-time guest, a long-time caller, you know, some of you might have heard on the past, back in the industry, so it's great to be able and you spent some time at Juniper, at some startups, in technology, if you will, at EMC, I was fine, you know, I mean you got Brocade in there, that I had worked with 13, you know, 10 years ago. and all the things there, but you know here it's 2019, Dave. Exactly, yeah, it's no longer, you know, came up with, Dave. sub six gigahertz, AI, you know, everything old or is it the infrastructure that's going to enable that, The beauty of kind of Dell Technologies that you sit across, so that we can then provide what you need above it, to push for that stuff, so you know you can bundle In the reverse, you still have that capability now, than the last generation, but if you look and GPU/GPGPU horsepower, you know, the innovation Everything from the FPGAs you mentioned, the kudos to them for developing a software ecosystem Well, you know, you have to be able and it's going to be the people you know, careers, and financial, so all that stuff's online if you want to check it out, when that was a thing, you know, "I built my AMD 386 DX box" I had the education, was very, you know, is something that serves anyone in the tech industry Alright, so be sure to check out the theCUBE.net,
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Marc Crespi, ExaGrid Systems | VeeamON 2019
>> Live from Miami Beach, Florida, It's theCUBE covering VeeamON 2019. Brought to you by Veeam. >> Welcome back to Miami, everybody. This is Dave Vellante with Peter Burris. We're here at day one at VeeamON 2019. This is CUBE's 3rd year of doing VeeamON. We started in New Orleans, it was a great show. Last year was Chicago, and here, Miami at the Fontainbleau hotel. Marc Crespi is here, he's the vice president of sales engineering for the Americas at ExaGrid Systems Cube. Hello Marc, good to see you again. >> Good to see you. >> Thanks for coming on. So, give us the update. What's happening with ExaGrid? You guys got new headquarters in Marlborough. Marlborough's happening these days, right? We got the new shopping spa, and the mayor's going crazy, so give us the update on ExaGrid. >> Yes, so we just moved into a beautiful new headquarters in Marlborough and share it with some great other companies. The company continues to grow rapidly, double digit growth year over year, one of the few companies in this category that's growing that quickly. So everything's great. >> What's driving the growth? >> Well, customers are looking to fix the economics of backup. They've been spending too much money on it for a lot of years, so they look at products now, they want them to be simple, easy to use, and very cost-effective and we drive that trend very hard. >> Yeah I mean that doesn't really describe- what you just described, simple, easy to use, and cost-effective really doesn't describe backup for the past 20 years. So what are you doing specifically to make it simple, cost-effective, and easy to use? >> Well, first of all, by working with companies like Veeam. Veeam is a very easy-to-use product, it's very intuitive and then our product integrates very well with it so the products work together very well and makes just a very simple solution. >> What do you see as other big trends in backup? showed a slide today, 15 billion dollars. A big chunk of that, maybe close to half of it was backup and recovery, there's all kind of other stuff: data management, analytics, etc, etc, etc. What do you see, obviously cloud, you talked about the big superpowers, what are the big trends that are driving your business and more importantly, your customers transformation? >> Well, customers are looking to reduce the amount of data that they actually have to move. So, incremental technology's a really big- themes of pioneer in that, obviously doing incremental backups and that saves time and effort, saves space, along with data deduplication, it really makes for cost-effective storage solution. >> Talk a little bit more about why you're growing, how you sort of uniquely compete in the marketplace with some of the big whales. >> Sure, so our most unique feature is our architecture, and it has both technical aspects and economic aspects. Because we're a scale-out architecture, meaning that with every capacity increase of your data, we're not just adding storage, we're adding CompuPower network memory, etc. so that we keep the backup times very, very, very low. That also makes for a very cost-effective architecture because what we've done is you can scale out pretty much infinitely and we've also eliminated the concept of the end of a life of products. So we never force our customers into mandatory refreshes so their economics are very predictable over a long period of time. >> What do you see as the biggest use cases today that are driving your business? I mean, obviously, backup and recovery, I talked earlier about some of these emerging data management, cloud obviously, is this big, Edge, you seeing much going on there. What are some of those workloads and use cases that you see? >> I think probably one of the biggest use cases these days is what I would call instant recoveries, meaning that rather than doing a traditional restore, which could take a long number of minutes to hours. Customers will actually run production workloads off of the backup target as a way to get users back productive more quickly than would've been done in the past. >> Yeah, and that's key because you see in RPO and RTO's sort of companies putting more and more pressure on the IT groups to shrink those times, presuming you're seeing that in conjunction with digital, digital business, digital transformation. You talked about architecture before. What about your architecture and maybe with your partnership with Veeam allows customers to shrink those RPO and RTO times? >> I think the other aspect of our architecture that's very unique is what we called adaptive deduplication. One of the things we looked at when we architected the product was deduplication is obviously a very effective technology, but what are potential cons. Things that would make it less effective in backup. And one of the things we realized was if you put deduplication in the middle of the backup window and due to deduplication while the backups are running, then you could interfere with the speed of disk. So we do something called adaptive deduplication which means that we allow the object from the backup software to land and then we deduplicate and replicate them in parallel, but we make sure that we're not throttling the backups. So, we provide disk speeds even though we use deduplication. >> Okay. So, that's an example of one of the things you're doing to sort of improve it. How about Veeam integration? Is there anything specific there that you're doing that we should know about? >> Well, part of it is because of adaptive deduplication and because we maintain complete copies of backups. We uniquely support instant Veeam recovery like no other vendor can. Furthermore, we run what's called the Veeam data remover which is actually Veeam technology runs inside of our appliance and sets up a optimized communication protocol with the Veeam software that allows us to do a number of great things. >> Wait, double click on on that. So, is it an efficient protocol or is there other sort of accelerators that you've got in there? >> The protocol is optimized, and then we do some other acceleration around how you do synthetic folds and things of that sort that are unique to the data mover. >> And you have news with Veeam this week, do you not? >> Yes, we do. We're announcing something called ExaGrid backup with Veemam and what it is in a nutshell is the ability for a customer to purchase both technologies from their preferred reseller by just ordering one part number. So it dramatically simplifies the acquisition of the two technologies and allows customers to simplify the buying process. >> So Veeam, I know, is all channel sales. How about you guys? How do you go to market? >> We also are, yes. >> So, talk more about your go-to market. What do you have? Like, an overlay sales force that it helps facilitate? You got partners? Maybe you can talk more about your ecosystem. >> Well, we have a worldwide sales force and our sales people, the people that do the selling, work directly with our partners, so we don't have a specialized channel workforce, but we have a specialized channel strategy, and our entire sales team is very well trained on the channel, how to work with the channel, and make them happy and successful. >> So, backup for a long time time was kind of an afterthought. It was non-differentiated. You just did what you needed to make sure the devices could be recovered. >> Yeah, you bolted it on. >> You bolted it on. >> Right. >> Increasingly, it's becoming recognized as a central capability to any digital business, because if your data goes away or your data's no longer available, your digital business is gone. >> Right. >> That suggests we're going to get a greater degree of differentiation in the types of devices, in the types of systems, etc, that are going to become part of a backup solution. First of all, do you agree with that? And then secondly, go back to the use cases, where do you guys see yourselves fitting into that increasingly federated backup capability? >> Well, I certainly do agree with it. I mean, it's always been a necessity, but now even with things like Ransomware and the cryptoviruses, and things of that sort, it's even more important than it's ever been. It's no longer just data loss, etc. So, we fit into that trend and we'll continue to fit into that trend by continuing to drive the economics through the floor. Customers want that level of protection, it's a little bit like insurance. You need the protection, but you don't want to pay a dollar more than you have to, right? So you want to put it on an economic diet, and the way our technology evolves, we come out with denser, faster systems at a lower cost per terabyte just about every year. And we'll continue to do that. >> So do you anticipate then that there's going to be specialized use cases or are you just going after taking costs out of the equation? >> It's not so specialized because it's very horizontal. Everybody does it and everybody backs up all their data. So, we don't specialize in any one area of the data center like database or anything of that sort. We go wherever the customer needs us to go inside their data center. >> It's in the data center, sorry David, it's in the data center. >> In the data center, we also have a cloud offering, we have partners that will offer disaster recovery as a service, so they'll have data centers that manage on behalf of the customers, and we also have an offering that goes into Amazon web services. And, shortly, we'll be coming out with one for Azure. >> And that is what? A software based offering that uses the cloud as a target? >> Correct, it's a virtual appliance that you can replicate into the cloud. >> All right. We don't have much time left tonight, we have a really important topic to cover, which is, we talked about last year, but I want to bring it up again, which is sports. >> Yup. Why don't we talk Boston sports, we could talk about Warriors. I got a question for you, but- >> I'll watch >> I asked you last year, and I think it was May, we were in Chicago, I said "Would you have traded Tom Brady?" At a time when the sentiment was, he was done. And you said "No way, absolutely not." You, Peter McKay, and Patrick Osmond all said emphatically no, you made the right call. So good job. >> Thank you. >> Your thoughts? >> Would never trade him. He can play until he's 100 for all I care. As long as he keeps performing at such a high level, why would you lose him? >> And then, of course, the Red Sox, 108 wins, that was an amazing gift that they gave us. So, I don't know if you're a baseball fan. >> I am. >> All right, I got to ask you, Peter. Are the Warriors the greatest basketball team in the history of basketball? >> Well, let's see... >> Brendan says yes. >> They are the best basketball team at a time of the most competitive NBA. Some of the rules have changed, but the athletes are better, they're more conditioned, they are more knowledgeable by how to play this game, and they are the best team in basketball without Kevin Durant and without Boogie Cousins. >> Yeah. >> So ... hard to argue. >> They're sweeping Portland without Durant which is pretty amazing. So Brendan, for years, has been trying to tell me that. You know, Brendan is our local basketball genius so, I don't know. >> Now, would the Warriors have beaten say a Bill Russell Celtics team with the Celtics- Bill Russell Celtics team rules? Maybe not. >> Yeah, I don't know. I would say I'm starting to come around to Brendan's way of thinking. But, Marc, we'll give you the last word here. VeeamON 2019, great venue here in Miami, very hip, hip company, hip venue, ExaGrid growing, double digit growth rate, so congratulations on that. Your final thoughts? >> Just great to be here, I always like coming to Veeam events, they're always very well attended, I get to meet a lot of customers and really enjoy it. >> Marc Crespi, thanks very much for coming to theCUBE. It's great to see you again. >> Thank you. >> All right, keep it right there everybody. Peter and I will be back with our next guest right after this short break. This is VeeamON 2019 and you're watching theCUBE.
SUMMARY :
Brought to you by Veeam. Hello Marc, good to see you again. and the mayor's going crazy, and share it with some great other companies. and we drive that trend very hard. So what are you doing specifically to make it and makes just a very simple solution. What do you see as other big trends in backup? the amount of data that they actually have to move. how you sort of uniquely compete in the marketplace so that we keep the backup times very, very, very low. What do you see as the biggest use cases today meaning that rather than doing a traditional restore, Yeah, and that's key because you see in One of the things we looked at when we architected one of the things you're doing to sort of improve it. and because we maintain complete copies of backups. So, is it an efficient protocol or is there other sort of and then we do some other acceleration around how you is the ability for a customer to purchase both technologies How do you go to market? What do you have? and our sales people, the people that do the selling, You just did what you needed to make sure a central capability to any digital business, a greater degree of differentiation in the types of devices, and the way our technology evolves, we come out with So, we don't specialize in any one area of the data center It's in the data center, sorry David, In the data center, we also have a cloud offering, you can replicate into the cloud. we have a really important topic to cover, which is, Why don't we talk Boston sports, and I think it was May, we were in Chicago, I said why would you lose him? that was an amazing gift that they gave us. in the history of basketball? Some of the rules have changed, but the athletes are better, So Brendan, for years, has been trying to tell me that. say a Bill Russell Celtics team with the Celtics- But, Marc, we'll give you the last word here. I always like coming to Veeam events, It's great to see you again. Peter and I will be back with
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Deploying AI in the Enterprise
(orchestral music) >> Hi, I'm Peter Burris and welcome to another digital community event. As we do with all digital community events, we're gonna start off by having a series of conversations with real thought leaders about a topic that's pressing to today's enterprises as they try to achieve new classes of business outcomes with technology. At the end of that series of conversations, we're gonna go into a crowd chat and give you an opportunity to voice your opinions and ask your questions. So stay with us throughout. So, what are we going to be talking about today? We're going to be talking about the challenge that businesses face as they try to apply AI, ML, and new classes of analytics to their very challenging, very difficult, but nonetheless very value-producing outcomes associated with data. The challenge that all these businesses have is that often, you spend too much time in the infrastructure and not enough time solving the problem. And so what's required is new classes of technology and new classes of partnerships and business arrangements that allow for us to mask the underlying infrastructure complexity from data science practitioners, so that they can focus more time and attention on building out the outcomes that the business wants and a sustained business capability so that we can continue to do so. Once again, at the end of this series of conversations, stay with us, so that we can have that crowd chat and you can, again, ask your questions, provide your insights, and participate with the community to help all of us move faster in this crucial direction for better AI, better ML and better analytics. So, the first conversation we're going to have is with Anant Chintamaneni. Anant's the Vice President of Products at BlueData. Anant, welcome to theCUBE. >> Hi Peter, it's great to be here. I think the topic that you just outlined is a very fascinating and interesting one. Over the last 10 years, data and analytics have been used to create transformative experiences and drive a lot of business growth. You look at companies like Uber, AirBnB, and you know, Spotify, practically, every industry's being disrupted. And the reason why they're able to do this is because data is in their DNA; it's their key asset and they've leveraged it in every aspect of their product development to deliver amazing experiences and drive business growth. And the reason why they're able to do this is they've been able to leverage open-source technologies, data science techniques, and big data, fast data, all types of data to extract that business value and inject analytics into every part of their business process. Enterprises of all sizes want to take advantage of that same assets that the new digital companies are taking and drive digital transformation and innovation, in their organizations. But there's a number of challenges. First and foremost, if you look at the enterprises where data was not necessarily in their DNA and to inject that into their DNA, it is a big challenge. The executives, the executive branch, definitely wants to understand where they want to apply AI, how to kind of identify which huge cases to go after. There is some recognition coming in. They want faster time-to-value and they're willing to invest in that. >> And they want to focus more on the actual outcomes they seek as opposed to the technology selection that's required to achieve those outcomes. >> Absolutely. I think it's, you know, a boardroom mandate for them to drive new business outcomes, new business models, but I think there is still some level of misalignment between the executive branch and the data worker community which they're trying to upgrade with the new-age data scientists, the AI developer and then you have IT in the middle who has to basically bridge the gap and enable the digital transformation journey and provide the infrastructure, provide the capabilities. >> So we've got a situation where people readily acknowledge the potential of some of these new AI, ML, big data related technologies, but we've got a mismatch between the executives that are trying to do evidence-based management, drive new models, the IT organization who's struggling to deal with data-first technologies, and data scientists who are few and far between, and leave quickly if they don't get the tooling that they need. So, what's the way forward, that's the problem. How do we move forward? >> Yeah, so I think, you know, I think we have to double-click into some of the problems. So the data scientists, they want to build a tool chain that leverages the best in-class, open source technologies to solve the problem at hand and they don't want, they want to be able to compile these tool chains, they want to be able to apply and create new algorithms and operationalize and do it in a very iterative cycle. It's a continuous development, continuous improvement process which is at odds with what IT can deliver, which is they have to deliver data that is dispersed all over the place to these data scientists. They need to be able to provide infrastructure, which today, they're not, there's an impotence mismatch. It takes them months, if not years, to be able to make those available, make that infrastructure available. And last but not the least, security and control. It's just fundamentally not the way they've worked where they can make data and new tool chains available very quickly to the data scientists. And the executives, it's all about faster time-to-value so there's a little bit of an expectation mismatch as well there and so those are some of the fundamental problems. There's also reproducibility, like, once you've created an analytics model, to be able to reproduce that at scale, to be then able to govern that and make sure that it's producing the right results is fundamentally a challenge. >> Audibility of that process. >> Absolutely, audibility. And, in general, being able to apply this sort of model for many different business problems so you can drive outcomes in different parts of your business. So there's a huge number of problems here. And so what I believe, and what we've seen with some of these larger companies, the new digital companies that are driving business valley ways, they have invested in a unified platform where they've made the infrastructure invisible by leveraging cloud technologies or containers and essentially, made it such that the data scientists don't have to worry about the infrastructure, they can be a lot more agile, they can quickly create the tool chains that work for the specific business problem at hand, scale it up and down as needed, be able to access data where it lies, whether it's on-prem, whether it's in the cloud or whether it's a hybrid model. And so that's something that's required from a unified platform where you can do your rapid prototyping, you can do your development and ultimately, the business outcome and the value comes when you operationalize it and inject it into your business processes. So, I think fundamentally, this start, this kind of a unified platform, is critical. Which, I think, a lot of the new age companies have, but is missing with a lot of the enterprises. >> So, a big challenge for the enterprise over the next few years is to bring these three groups together; the business, data science world and infrastructure world or others to help with those problems and apply it successfully to some of the new business challenges that we have. >> Yeah, and I would add one last point is that we are on this continuous journey, as I mentioned, this is a world of open source technologies that are coming out from a lot of the large organizations out there. Whether it's your Googles and your Facebooks. And so there is an evolution in these technologies much like we've evolved from big data and data management to capture the data. The next sort of phase is around data exploitation with artificial intelligence and machine learning type techniques. And so, it's extremely important that this platform enables these organizations to future proof themselves. So as new technologies come in, they can leverage them >> Great point. >> for delivering exponential business value. >> Deliver value now, but show a path to delivery value in the future as all of these technologies and practices evolve. >> Absolutely. >> Excellent, all right, Anant Chintamaneni, thanks very much for giving us some insight into the nature of the problems that enterprises face and some of the way forward. We're gonna be right back, and we're gonna talk about how to actually do this in a second. (light techno music) >> Introducing, BlueData EPIC. The leading container-based software platform for distributed AI, machine learning, deep learning and analytics environments. Whether on-prem, in the cloud or in a hybrid model. Data scientists need to build models utilizing various stacks of AI, ML and DL applications and libraries. However, installing and validating these environments is time consuming and prone to errors. BlueData provides the ability to spin up these environments on demand. The BlueData EPIC app store includes, best of breed, ready to run docker based application images. Like TensorFlow and H2O driverless AI. Teams can also add their own images, to provide the latest tools that data scientists prefer. And ensure compliance with enterprise standards. They can use the quick launch button. which provides pre configured templates with the appropriate application image and resources. For example, they can instantly launch a new Sandbox environment using the template for TensorFlow with a Jupyter Notebook. Within just a few minutes, it'll be automatically configured with GPUs and easy access to their data. Users can launch experiments and make GPUs automatically available for analysis. In this case, the H2O environment was set up with one GPU. With BlueData EPIC, users can also deploy end points with the appropriate run time. And the inference run times can use CPUs or GPUs. With a container based BlueData Platform, you can deploy fully configured distributed environments within a matter of minutes. Whether on-prem, in the public cloud, or in a hybrid a architecture. BlueData was recently acquired by Hewlett Packward Enterprise. And now, HPE and BlueData are joining forces to help you on your AI journey. (light techno music) To learn more, visit www.BlueData.com >> And we're back. I'm Peter Burris and we're continuing to have this conversation about how businesses are turning experience with the problems of advance analytics and the solutions that they seek into actual systems that deliver continuous on going value and achieve the business capabilities required to make possible these advanced outcomes associated with analytics, AI and ML. And to do that, we've got two great guests with us. We've got Kumar Sreekanti, who is the co-founder and CEO of BlueData. Kumar, welcome back to theCUBE. >> Thank you, it is nice to be here, back again. >> And Kumar, you're being joined by a customer. Ramesh Thyagarajan, is the executive director of the Advisory Board Company which is part of Optum now. Ramesh, welcome to theCUBE. >> Great to be here. >> Alright, so Kumar let's start with you. I mentioned up front, this notion of turning technology and understanding into actual business capabilities to deliver outcomes. What has been BlueData's journey along, to make that happen? >> Yeah, it all started six years ago, Peter. It was a bold vision and a big idea and no pun intended on big data which was an emerging market then. And as everybody knows, the data was enormous and there was a lot of innovation around the periphery. but nobody was paying attention to how to make the big data consumable in enterprise. And I saw an enormous opportunity to make this data more consumable in the enterprise and to give a cloud-like experience with the agility and elasticity. So, our vision was to build a software infrastructure platform like VMware, specially focused on data intensity distributed applications and this platform will allow enterprises to build cloud like experiences both on enterprise as well as on hybrid clouds. So that it pays the journey for their cloud experience. So I was very fortunate to put together a team and I found good partners like Intel. So that actually is the genesis for the BlueData. So, if you look back into the last six years, big data itself has went through a lot of evolution and so the marketplace and the enterprises have gone from offline analytics to AI, ML based work loads that are actually giving them predictive and descriptive analytics. What BlueData has done is by making the infrastructure invisible, by making the tool set completely available as the tool set itself is evolving and in the process, we actually created so many game changing software technologies. For example, we are the first end-to-end content-arised enterprise solution that gives you distributed applications. And we built a technology called DataTap, that provides computed data operation so that you don't have to actually copy the data, which is a boom for enterprises. We also actually built multitenancy so those enterprises can run multiple work loads on the same data and Ramesh will tell you in a second here, in the healthcare enterprise, the multitenancy is such a very important element. And finally, we also actually contributed to many open source technologies including, we have a project called KubeDirector which is actually is our own Kubernetes and how to run stateful workloads on Kubernetes. which we have actually very happy to see that people like, customers like Ramesh are using the BlueData. >> Sounds like quite a journey and obviously you've intercepted companies like the advisory board company. So Ramesh, a lot of enterprises have mastered or you know, gotten, understood how to create data lakes with a dupe but then found that they still weren't able to connect to some of the outcomes that they saw. Is that the experience that you had. >> Right, to be precise, that is one of the kind of problems we have. It's not just the data lake that we need to be able to do the workflows or other things, but we also, being a traditional company, being in the business for a long time, we have a lot of data assets that are not part of this data lake. We're finding it hard to, how do we get the data, getting them and putting them in a data lake is a duplication of work. We were looking for some kind of solutions that will help us to gather the benefits of leaving the data alone but still be able to get into it. >> This is where (mumbles). >> This is where we were looking for things and then I was lucky and fortunate to run into Kumar and his crew in one of the Hadoop conferences and then they demonstrated the way it can be done so immediately hit upon, it's a big hit with us and then we went back and then did a POC, very quickly adapt to the technology and that is also one of the benefits of corrupting this technology is the level of contrary memorization they are doing, it is helping me to address many needs. My data analyst, the data engineers and the data scientists so I'm able to serve all of them which otherwise wouldn't be possible for me with just this plain very (mumbles). >> So it sounds as though the partnership with BlueData has allowed you to focus on activities and problems and challenges above the technology so that you can actually start bringing data science, business objectives and infrastructure people together. Have I got that right? >> Absolutely. So BlueData is helping me to tie them all together and provide an excess value to my business. We being in the healthcare, the importance is we need to be able to look at the large data sets for a period of time in order to figure out how a patient's health journey is happening. That is very important so that we can figure out the ways and means in which we can lower the cost of health care and also provide insights to the physician, they can help get people better at health. >> So we're getting great outcomes today especially around, as you said that patient journey where all the constituents can get access to those insights without necessarily having to learn a whole bunch of new infrastructure stuff but presumably you need more. We're talking about a new world that you mentioned before upfront, talking about a new world, AI, ML, a lot of changes. A lot of our enterprise customers are telling us it's especially important that they find companies that not only deliver something today but demonstrate a commitment to sustain that value delivery process especially as the whole analytics world evolves. Are you experiencing that as well? >> Yes, we are experiencing and one of the great advantage of the platform, BlueData platform that gave me this ability to, I had the new functionality, be it the TensorFlow, be it the H2O, be it the heart studio, anything that I needed, I call them, they give me the images that are plug-and-play, just put them and all the prompting is practically transparent to nobody need to know how it is achieved. Now, in order to get to the next level of the predictive and prescriptive analytics, it is not just you having the data, you need to be able to have your curated data asset set process on top of a platform that will help you to get the data scientists to make you. One of the biggest challenges that are scientist is not able to get their hands on data. BlueData platform gives me the ability to do it and ensure all the security meets and all the compliances with the various other regulated compliances we need to make. >> Kamar, congratulations. >> Thank you. >> Sounds like you have a happy customer. >> Thank you. >> One of the challenges that every entrepreneur faces is how did you scale the business. So talk to us about where you are in the decisions that you made recently to achieve that. >> As an entrepreneur, when you start a company, odds are against you, right? You're always worried about it, right. You make so many sacrifices, yourself and your team and all that but the the customer is the king. The most important thing for us to find satisfied customers like Rameshan so we were very happy and BlueData was very successful in finding that customer because i think as you pointed out, as Ramesh pointed out, we provide that clean solution for the customer but as you go through this journey as a co-founder and CEO, you always worry about how do you scale to the next level. So we had partnerships with many companies including HPE and we found when this opportunity came in front of me with myself and my board, we saw this opportunity of combining the forces of BlueData satisfied customers and innovative technology and the team with the HPs brand name, their world-class service, their investment in R&D and they have a very long, large list of enterprise customers. We think putting these two things together provides that next journey in the BlueData's innovation and BlueData's customers. >> Excellent, so once again Kumar Sreekanti, co-founder and CEO of BlueData and Ramesh Thyagarajan who is the executive director of the advisory board company and part of Optum, I want to thank both of you for being on theCUBE. >> Thank you >> Thank you, great to be here. >> Now let's hear a little bit more about how this notion of bringing BlueData and HPE together is generating new classes of value that are making things happen today but are also gonna make things happen for customers in the future and to do that we've got Dave Velante who's with Silicon Angle Wiki Bond joined by Patrick Osbourne who's with HPE in our Marlborough studio so Dave over to you. >> Thanks Peter. We're here with Patrick Osbourne, the vice president and general manager of big data and analytics at Hewlett Packard Enterprise. Patrick, thanks for coming on. >> Thanks for having us. >> So we heard from Kumar, let's hear from you. Why did HPE purchase, acquire BlueData? >> So if you think about it from three angles. Platform, people and customers, right. Great platform, built for scale addressing a number of these new workloads and big data analytics and certainly AI, the people that they have are amazing, right, great engineering team, awesome customer success team, team of data scientists, right. So you know, all the folks that have some really, really great knowledge in this space so they're gonna be a great addition to HPE and also on the customer side, great logos, major fortune five customers in the financial services vertical, healthcare, pharma, manufacturing so a huge opportunity for us to scale that within HP context. >> Okay, so talk about how it fits into your strategy, specifically what are you gonna do with it? What are the priorities, can you share some roadmap? >> Yeah, so you take a look at HPE strategy. We talk about hybrid cloud and specifically edge to core to cloud and the common theme that runs through that is data, data-driven enterprises. So for us we see BlueData, Epic platform as a way to you know, help our customers quickly deploy these new mode to applications that are fueling their digital transformation. So we have some great plans. We're gonna certainly invest in all the functions, right. So we're gonna do a force multiplier on not only on product engineering and product delivery but also go to market and customer success. We're gonna come out in our business day one with some really good reference architectures, with some of our partners like Cloud Era, H2O, we've got some very scalable building block architectures to marry up the BlueData platform with our Apollo systems for those of you have seen that in the market, we've got our Elastic platform for analytics for customers who run these workloads, now you'd be able to virtualize those in containers and we'll have you know, we're gonna be building out a big services practice in this area. So a lot of customers often talk to us about, we don't have the people to do this, right. So we're gonna bring those people to you as HPE through Point Next, advisory services, implementation, ongoing help with customers. So it's going to be a really fantastic start. >> Apollo, as you mentioned Apollo. I think of Apollo sometimes as HPC high performance computing and we've had a lot of discussion about how that's sort of seeping in to mainstream, is that what you're seeing? >> Yeah absolutely, I mean we know that a lot of our customers have traditional workloads, you know, they're on the path to almost completely virtualizing those, right, but where a lot of the innovation is going on right now is in this mode two world, right. So your big data and analytics pipeline is getting longer, you're introducing new experiences on top of your product and that's fueling you know, essentially commercial HPC and now that folks are using techniques like AI and modeling inference to make those services more scalable, more automated, we're starting to bringing these more of these platforms, these scalable architectures like Apollo. >> So it sounds like your roadmap has a lot of integration plans across the HPE portfolio. We certainly saw that with Nimble, but BlueData was working with a lot of different companies, its software, is the plan to remain open or is this an HPE thing? >> Yeah, we absolutely want to be open. So we know that we have lots of customers that choose, so the HP is all about hybrid cloud, right and that has a couple different implications. We want to talk about your choice of on-prem versus off-prem so BlueData has a great capability to run some of these workloads. It essentially allows you to do separation of compute and storage, right in the world of AI and analytics we can run it off-prem as well in the public cloud but then we also have choice for customers, you know, any customer's private cloud. So that means they want to run on other infrastructure besides HPE, we're gonna support that, we have existing customers that do that. We're also gonna provide infrastructure that marries the software and the hardware together with frameworks like Info Site that we feel will be a you know, much better experience for the customers but we'll absolutely be open and absolutely have choice. >> All right, what about the business impact to take the customer perspective, what can they expect? >> So I think from a customer perspective, we're really just looking to accelerate deployment of AI in the enterprise, right and that has a lot of implications for us. We're gonna have very scalable infrastructure for them, we're gonna be really focused on this very dynamic AI and ML application ecosystems through partnerships and support within the BlueData platform. We want to provide a SAS experience, right. So whether that's GPUs or accelerators as a service, analytics as a service, we really want to fuel innovation as a service. We want to empower those data scientists there, those are they're really hard to find you know, they're really hard to retain within your organization so we want to unlock all that capability and really just we want to focus on innovation of the customers. >> Yeah, and they spend a lot of time wrangling data so you're really going to simplify that with the cloud (mumbles). Patrick thank you, I appreciate it. >> Thank you very much. >> Alright Peter, back to you in Palo Alto. >> And welcome back, I'm Peter Burris and we've been talking a lot in the industry about how new tooling, new processes can achieve new classes of analytics, AI and ML outcomes within a business but if you don't get the people side of that right, you're not going to achieve the full range of benefits that you might get out of your investments. Now to talk a little bit about how important the data science practitioner is in this equation, we've got two great guests with us. Nanda Vijaydev is the chief data scientists of BlueData. Welcome to theCUBE. >> Thank you Peter, happy to be here. >> Ingrid Burton is the CMO and business leader at H2O.AI, Ingrid, welcome to the CUBE. >> Thank you so much for having us. >> So Nanda Vijaydev, let's start with you. Again, having a nice platform, very, very important but how does that turn into making the data science practitioner's life easier so they can deliver more business value. >> Yeah thank you, it's a great question. I think end of the day for a data scientist, what's most important is, did you understand the question that somebody asked you and what is expected of you when you deliver something and then you go about finding, what do I need for them, I need data, I need systems and you know, I need to work with people, the experts in the process to make sure that the hypothesis I'm doing is structured in a nice way where it is testable, it's modular and I have you know, a way for them to go back to show my results and keep doing this in an iterative manner. That's the biggest thing because the satisfaction for a data scientist is when you actually take this and make use of it, put it in production, right. To make this whole thing easier, we definitely need some way of bringing it all together. That's really where, especially compared to the traditional data science where everything was monolithic, it was one system, there was a very set way of doing things but now it is not so you know, with the growing types of data, with the growing types of computation algorithms that's available, there's a lot of opportunity and at the same time there is a lot of uncertainty. So it's really about putting that structure and it's really making sure you get the best of everything and still deliver the results, that is the focus that all data scientists strive for. >> And especially you wanted, the data scientists wants to operate in the world of uncertainty related to the business question and reducing uncertainty and not deal with the underlying some uncertainty associated with the infrastructure. >> Absolutely, absolutely you know, as a data scientist a lot of time used to spend in the past about where is the data, then the question was, what data do you want and give it to you because the data always came in a nice structured, row-column format, it had already lost a lot of context of what we had to look for. So it is really not about you know, getting the you know, it's really not about going back to systems that are pre-built or pre-processed, it's getting access to that real, raw data. It's getting access to the information as it came so you can actually make the best judgment of how to go forward with it. >> So you describe the world with business, technology and data science practitioners are working together but let's face it, there's an enormous amount of change in the industry and quite frankly, a deficit of expertise and I think that requires new types of partnerships, new types of collaboration, a real (mumbles) approach and Ingrid, I want to talk about what H2O.AI is doing as a partner of BlueData, HPE to ensure that you're complementing these skills in pursuit or in service to the customer's objectives. >> Absolutely, thank you for that. So as Nanda described, you know, data scientists want to get to answers and what we do at H2O.AI is we provide the algorithms, the platforms for data scientist to be successful. So when they want to try and solve a problem, they need to work with their business leaders, they need to work with IT and they actually don't want to do all the heavy lifting, they want to solve that problem. So what we do is we do automatic machine learning platforms, we do that with optimizing algorithms and doing all the kind of, a lot of the heavy lifting that novice data scientists need and help expert data scientists as well. I talk about it as algorithms to answers and actually solving business problems with predictions and that's what machine learning is really all about but really what we're seeing in the industry right now and BlueData is a great example of kind of taking away some of the hard stuff away from a data scientist and making them successful. So working with BlueData and HPE, making us together really solve the problems that businesses are looking for, it's really transformative and we've been through like the digital transformation journey, all of us have been through that. We are now what I would term an AI transformation of sorts and businesses are going to the next step. They had their data, they got their data, infrastructure is kind of seamlessly working together, the clusters and containerization that's very important. Now what we're trying to do is get to the answers and using automatic machine learning platforms is probably the best way forward. >> That's still hard stuff but we're trying to get rid of data science practitioners, focusing on hard stuff that doesn't directly deliver value. >> It doesn't deliver anything for them, right. They shouldn't have to worry about the infrastructure, they should worry about getting the answers to the business problems they've been asked to solve. >> So let's talk a little bit about some of the new business problems that are going to be able to be solved by these kinds of partnerships between BlueData and H2O.AI. Start, Nanda, what do you, what gets you excited when we think about the new types of business problems that customers are gonna be able to solve. >> Yeah, I think it is really you know, the question that comes to you is not filtered through someone else's lens, right. Someone is trying an optimization problem, someone is trying to do a new product discovery so all this is based on a combination of both data-driven and evidence-based, right. For us as a data scientist, what excites me is that I have the flexibility now that I can choose the best of the breed technologies. I should not be restricted to what is given to me by an IT organization or something like that but at the same time, in an organization, for things to work, there has to be some level of control. So it is really having this type of environments or having some platforms where some, there is a team that can work on the control aspect but as a data scientist, I don't have to worry about it. I have my flexibility of tools of choice that I can use. At the same time, when you talk about data, security is a big deal in companies and a lot of times data scientists don't get access to data because of the layers and layers of security that they have to go through, right. So the excitement of the opportunity for me is if someone else takes care of the problem you know, just tell me where is the source of data that I can go to, don't filter the data for me you know, don't already structure the data for me but just tell me it's an approved source, right then it gives me more flexibility to actually go and take that information and build. So the having those controls taken care of well before I get into the picture as a data scientist, it makes it extremely easy for us to focus on you know, to her point, focus on the problem, right, focus on accessing the best of the breed technology and you know, give back and have that interaction with the business users on an ongoing basis. >> So especially focus on, so speed to value so that you're not messing around with a bunch of underlying infrastructure, governance remaining in place so that you know what are the appropriate limits of using the data with security that is embedded within that entire model without removing fidelity out of the quality of data. >> Absolutely. >> Would you agree with those? >> I totally agree with all the points that she brought up and we have joint customers in the market today, they're solving very complex problems. We have customers in financial services, joint customers there. We have customers in healthcare that are really trying to solve today's business problems and these are everything from, how do I give new credit to somebody? How do I know what next product to give them? How do I know what customer recommendations can I make next? Why did that customer churn? How do I reach new people? How do I do drug discovery? How do I give a patient a better prescription? How do I pinpoint disease than when I couldn't have seen it before? Now we have all that data that's available and it's very rich and data is a team sport. It takes data scientists, it takes business leaders and it takes IT to make it all work together and together the two companies are really working to solve problems that our customers are facing, working with our customers because they have the intellectual knowledge of what their problems are. We are providing the tools to help them solve those problems. >> Fantastic conversation about what is necessary to ensure that the data science practitioner remains at the center and is the ultimate test of whether or not these systems and these capabilities are working for business. Nanda Vijaydev, chief data scientist of BlueData, Ingrid Burton CMO and business leader, H2O.AI, thank you very much for being on theCUBE. >> Thank you. >> Thank you so much. >> So let's now spend some time talking about how ultimately, all of this comes together and what you're going to do as you participate in the crowd chat. To do that let me throw it back to Dave Velante in our Marlborough studios. >> We're back with Patrick Osbourne, alright Patrick, let's wrap up here and summarize. We heard how you're gonna help data science teams, right. >> Yup, speed, agility, time to value. >> Alright and I know a bunch of folks at BlueData, the engineering team is very, very strong so you picked up a good asset there. >> Yeah, it means amazing technology, the founders have a long lineage of software development and adoption in the market so we're just gonna, we're gonna invested them and let them loose. >> And then we heard they're sort of better together story from you, you got a roadmap, you're making some investments here, as I heard. >> Yeah, I mean so if we're really focused on hybrid cloud and we want to have all these as a services experience, whether it's through Green Lake or providing innovation, AI, GPUs as a service is something that we're gonna be you know, continuing to provide our customers as we move along. >> Okay and then we heard the data science angle and the data science community and the partner angle, that's exciting. >> Yeah, I mean, I think it's two approaches as well too. We have data scientists, right. So we're gonna bring that capability to bear whether it's through the product experience or through a professional services organization and then number two, you know, this is a very dynamic ecosystem from an application standpoint. There's commercial applications, there's certainly open source and we're gonna bring a fully vetted, full stack experience for our customers that they can feel confident in this you know, it's a very dynamic space. >> Excellent, well thank you very much. >> Thank you. Alright, now it's your turn. Go into the crowd chat and start talking. Ask questions, we're gonna have polls, we've got experts in there so let's crouch chat.
SUMMARY :
and give you an opportunity to voice your opinions and to inject that into their DNA, it is a big challenge. on the actual outcomes they seek and provide the infrastructure, provide the capabilities. and leave quickly if they don't get the tooling So the data scientists, they want to build a tool chain that the data scientists don't have to worry and apply it successfully to some and data management to capture the data. but show a path to delivery value in the future that enterprises face and some of the way forward. to help you on your AI journey. and the solutions that they seek into actual systems of the Advisory Board Company which is part of Optum now. What has been BlueData's journey along, to make that happen? and in the process, we actually created Is that the experience that you had. of leaving the data alone but still be able to get into it. and that is also one of the benefits and challenges above the technology and also provide insights to the physician, that you mentioned before upfront, and one of the great advantage of the platform, So talk to us about where you are in the decisions and all that but the the customer is the king. and part of Optum, I want to thank both of you in the future and to do that we've got Dave Velante and general manager of big data and analytics So we heard from Kumar, let's hear from you. and certainly AI, the people that they have are amazing, So a lot of customers often talk to us about, about how that's sort of seeping in to mainstream, and modeling inference to make those services more scalable, its software, is the plan to remain open and storage, right in the world of AI and analytics those are they're really hard to find you know, Yeah, and they spend a lot of time wrangling data of benefits that you might get out of your investments. Ingrid Burton is the CMO and business leader at H2O into making the data science practitioner's life easier and at the same time there is a lot of uncertainty. the data scientists wants to operate in the world of how to go forward with it. and Ingrid, I want to talk about what H2O and businesses are going to the next step. that doesn't directly deliver value. to the business problems they've been asked to solve. of the new business problems that are going to be able and a lot of times data scientists don't get access to data So especially focus on, so speed to value and it takes IT to make it all work together to ensure that the data science practitioner remains To do that let me throw it back to Dave Velante We're back with Patrick Osbourne, Alright and I know a bunch of folks at BlueData, and adoption in the market so we're just gonna, And then we heard they're sort of better together story that we're gonna be you know, continuing and the data science community and then number two, you know, Go into the crowd chat and start talking.
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Sundip Arora, HPE | CUBEConversation, April 2019
>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. (upbeat music) >> Hi, everybody, welcome to this CUBE Conversation. My name is Dave Vellante and we're here in theCUBE Studios in Marlborough, Massachusetts. We're gonna talk about storage and some of the trends that are going on in storage, and things have changed quite dramatically. It's not just about what media you're using today, you've got a lot of other considerations. Cloud, on-prem, in comes the edge, and it really drives new considerations for customers. Sundip Arora is here. He's the director of North America Storage and Big Data Solutions at Hewlett Packard Enterprise. He's gonna talk to me about some of these trends, the customer point of view, and what HPE is doing to solve some of these problems. Sundip, thanks very much for coming on theCUBE. >> Dave, thanks for having me, I'm super excited. >> So you heard my little narrative upfront about some of the big picture trends, what do you see as some of the tectonic shifts in the storage marketplace? >> Yeah, Dave. So listen, we've traveled around the continent here and I spend a lot of time with customers in North America, and what I hear from customers is their center of universe revolves around being able to map with their cloud journey and what does that mean for their data. Now, I look at our cloud operating model and I map that to HPE's own point of view. Our point of view is bringing the intelligent data platform to our customers. And when we talk about mapping the cloud operating model to our customer, what does that really mean for us? When I talk to customers, they tell me three things. It means that you have extreme cost efficiency, you've got super ease of use, and you've got resource optimization, how to utilize them in the best manner. >> So, let me ask you on that. Big Data is in your title, and one of the things that we observed early on in the big data days was it was about bringing five megabytes of code to a petabyte of data. Well, that sounded great and it was great, but it also caused problems because you're pushing, now, storage is everywhere. I mentioned the edge. So, I'm sure you're seeing that with customers. There is no more perimeter. Storage is just everywhere, wherever you want it to be. So when you talk about the cloud operating model, are you talking about bringing that experience to your data wherever that data lives? >> That's a great question. It used to be that you had an accounting system and that had a database, and that was delivering you a ton of data that you could analyze and store and read and write. And now, you've got data that's being produced at the edge, you've got point of sales systems, you've got autonomous vehicles, you've got data that's being produced on the cloud itself, and you've got data that's being produced at the core. So, what we are talking about is not just the automation of bringing that data in, but also how that data is being utilized. And to us, the way we map that challenge is through intelligence. >> Let's break down those three things: cost efficiency, ease of use, and resource optimization. Let's start with cost-efficiency. So, obviously, there's TCO. There's also the way in which I consume. The people, I presume, are looking for a different pricing model. Are you hearing that? >> Yeah, absolutely. So, as part of the cost of running their business and being able to operate like a cloud, everybody's looking at a variety of different procurement and utilization models. One of the ways HPE provides utilization model that can map to their cloud journey, a public cloud journey, is through GreenLake. The ability to use and consume data on demand, consume compute on demand, across the entire portfolio of products HPE has, essentially is what a GreenLake journey looks like. >> Let's go into ease of use. So, what do you mean by that? I mean, people, they think cloud, they think swipe the credit card and start deploying machines. What do you mean by ease of use? >> For us, ease of use translates back to how do you map to a simpler operating and support model. For us, the support model is the key for customers to be able to realize the benefits of going to the cloud. To get to a simpler support model, we use AIOps. And for us, AIOps means using a product called InfoSight. InfoSight is a product that uses deep learning and machine learning algorithms to look at a wide net of call-home data from physical resources out there and then be able to take that data and make it actionable. And the action behind that is predictiveness, the prescriptiveness of creating automated support tickets, and closing automated support tickets without anybody ever having to pick up a phone and call IT support. That InfoSight model now is being expanded across the board to all HPE products. It started with Nimble. Now InfoSight is available on 3PAR it's available on Synergy, and a recent announcement said it's also on ProLiants. And we expect that InfoSight becomes the glue, the automation AI glue, that goes across the entire portfolio of HPE products. >> So this is a great example of applying AI to data, so it's like call home taking to a whole level, isn't it? >> Yeah, it absolutely is. And in fact, what it does is it uses the call-home data that we've had for a long time with products like 3PAR, which essentially was amazing data but not being actioned on in an automated fashion. It takes that data and now, it creates an automation task around it. And many times, that automation task leads to much simpler support experience. >> Okay, the third item you mentioned was resource optimization. Let's drill down into that. I infer from that there are performance implications, there's maybe governance compliance, physical placement, can you elaborate, add some color to that? >> I think it's all of the above that you just talked about. It's definitely about applying the right performance level to the right set of applications. We call this application-aware storage. The ability to be able to understand which application is creating the data allows us to understand how that data needs to be accessed which in turn means we know where it needs to reside. One of the things that HPE is doing in the storage domain is creating a common storage fabric with the cloud. We call that the fabric for the cloud. The idea there is that we have a single layer between the on-premises and off-premises resources that allows us to move data as needed depending on the application needs and depending on the user needs. >> Okay, so that brings me to multi-cloud. It's the hot buzzword now. Some people don't like it but it's reality. And so, you've got data on-prem, you want to look like the cloud operating model, you got data in the cloud, the edge confuses things even more. And so, what is your perspective on multi-cloud, and then I have a follow-up for you. >> For us, multicloud means the ability to be able to run your business whether it's on-premises or off-premises based on the needs or the requirements of the application and the business user. We don't want to force a model down our customer's throat. We want them to have optimization across both models. The way we do that is using a couple of different products. We've got a product known as Cloud Bank, which maps to StoreOnce. StoreOnce is our purpose-built backup appliance where our customer can store a copy, a backup copy of the data on-premises, and then a backup copy of that on a public cloud like Azure, AWS, or Google. Similarly, we've got products with Nimble and 3PAR that allows to have tight integration with both public and private cloud domains. And in the future, the idea is to bring all of that together where the automation and the orchestration allows customers not to worry about what product they're using but more about what are the requirements of the application. >> Okay, because sometimes you gonna wanna bring data back, whether it's, pick and, yeah, I wanna put it in the cloud for bursting, I wanna bring it back for more control, whatever it is, when it comes back, I wanna have that cloud operating model, that's where the AIOps fits in that you were just describing. >> Yeah, absolutely. >> Okay, and so, let's get into, more specifically, what HPE is doing. You've referenced some of the things that you and your partners are doing, but what specifically are you doing from the standpoint of products, you mentioned what I call data plan and control plan. What do you have there that we can actually buy and employ? >> What we have, as I talked about earlier from an AIOps point of view, is our product called InfoSight, and InfoSight is available to all customers that today use 3PAR, Nimble, or ProLiant servers. As long as you have a valid support contract, it comes available to them. >> So I remember when HPE acquired Nimble, you said one of the things you're gonna do is take that technology and push it across the portfolio, so that's something that you've really done in a pretty short timeframe. >> We have, and what it does, it gives us the opportunity now not just to look at call-home data from storage, but then also look at call-home data from the compute side. And then what we can do is correlate the data coming back to have better predictability and outcomes on your data center operations as opposed to doing it at the layer of infrastructure. >> And you also said about the vision of this orchestration layer, can you talk more about that? Are we talking about across all clouds, whether it's on-prem or at the edge or the public cloud? >> Yeah, we are. We're talking about making it as simple as possible where the customers are not necessarily picking and choosing. It allows them to have a strategy that allows them to go across the data center, whether it's a public cloud, building their own private infrastructure, or running on a traditional on-premises SAN structure. So this vision for us, Cloud Fabric vision for us, allows for customers to do that. >> And what about software-defined storage? Where does that fit into this whole equation? >> I'm glad you mentioned that because that was the third tenet of what HPE truly brings to our customers. Software-defined is something that allows us to maximize the utilization of the existing resources that our customers have. So, what we've done is we've partnered with a great deal of really strong software-defined vendors, such us Commvault, Cohesity, Qumulo, Datera. We work very closely with the likes of Veeam, Zerto. And the goal there is to provide our customers with a whole range of options to drive building a software-defined infrastructure built off the Apollo Series of products. Apollo servers, our storage products for us, are extremely dense storage products that allow for both cost and resource optimization. >> What's the nature of these technology partners, partnerships? Are you doing engineering integration or is it just kind of going to market together? >> We bundle our partners into three main categories. We've got a set of complete partners. These complete partners are relationship where we do joint reference architecture. We create joint pricing list and we bring them in to the family. We've got a set of partners that's part of the Pathfinder program. The Pathfinder program are partners that we've made strategic, HPE has made strategic investments in. And then the third set is partners that we resell through HPE. So, depending on which partner it is, they fall into a different bucket, and we have all sets of resources, including engineering collaboration to make sure that the customer's buying a solution as opposed to a product. >> That's great, Sundip, thank you. Thank you for watching. But before we go, how do people learn more? >> The way you learn more is make sure you contact your partner and make sure you come to Discover. So, we'll hopefully see you at the Discover. (upbeat music)
SUMMARY :
From the SiliconANGLE Media office and some of the trends that are going on in storage, and I map that to HPE's own point of view. Storage is just everywhere, wherever you want it to be. and that was delivering you a ton of data There's also the way in which I consume. and being able to operate like a cloud, So, what do you mean by that? across the board to all HPE products. leads to much simpler support experience. Okay, the third item you mentioned We call that the fabric for the cloud. Okay, so that brings me to multi-cloud. And in the future, the idea is to bring all of that together that you were just describing. that you and your partners are doing, and InfoSight is available to all customers is take that technology and push it across the portfolio, the data coming back to have better predictability that allows them to go across the data center, And the goal there is to provide our customers as opposed to a product. Thank you for watching. and make sure you come to Discover.
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Terry Richardson, HPE | CUBEConversation, April 2019
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape hi everybody this is Dave a latte from our studios in Marlborough Massachusetts you're watching the cube I'm here with Terry Richardson who's the vice president of North America alliances and channels for Hewlett Packard Enterprise we're gonna talk about a program that HPE has called HPE complete Terry good to see you thanks for having me Dave really good to be here you're welcome HPE complete what's that all about HP complete is our way to extend our portfolio to customers and partners so we essentially work with leading technology Alliance vendors and ISPs to certify their solutions with HPE infrastructure and we and we go kind of two steps further once that certification is complete we add those offerings to our price book so they become available to customers and partners you know it allows us to sell complete solutions to customers but we also we also take advantage of the opportunity to develop joint go to market programs with these vendors because that kind of last mile execution is what really matters how often do you have something that's available in a price book but kind of gets no attention so the complete program is really end to end and it allows us to as I said develop solutions for customers that that the components may not exist in the HP completely eportfolio so by leveraging complete we have I think the industry's most complete portfolio of offerings across the infrastructure this is really important because you have some companies some vendors will say okay we're gonna create a stack and be our stack and sort of a closed stack and I'm sure there's some advantage to that level of integration but one of them is not horizontal you know scale and and penetration in various markets so it allows you to say oK we've got some white space here and some gaps we're gonna fill that through partnerships and as you said there go to market implications as well so so I would think that partners actually really love that because they love choice they love flexibility right and and I think we we allow for it to be easier for partners if they take advantage of these technology offerings that are all available through HPE right because one of the challenges a traditional business partner has is how many different vendors can they contract with how many vendor certification programs can they go through how many different you know kind of hoops can they can they jump through this way they can kind of do everything through HPE and there's certainly some financial benefits for you know when they do so and so does that mean there's a SKU for all of these offerings kind of gets queued up in the HPE price book and and they contribute towards the partners attainments of their annual revenue commitment HPE that allows them to achieve their medallion status whether it's platinum gold or or silver so let's say a name so we're some of the partners that you work on so I don't have time to probably name them all but I'll give you a couple of examples we'll just talk about in the infrastructure category specific to storage so HPE portfolio is pretty complete led by you know kind of three part technology and nimble and the associated info site software as well as our you know backup data protection products but we have some gaps right we have gaps in file and objects so companies like accumulo Scalla t really start to fill in the in the blanks there we looked at the trend towards Software Defined and it brought us to a company called doTERRA that that we have for software-defined storage kind of you know continuing to extend our reach into kind of virtualized backup would be technologies with a company like like Veeam so you know just and then you know kind of the exploding secondary data market has led us to partner collaboratively with Co he city so our value prop to these vendors is they can tap into HP's global channel and kind of get you know much broader scale than they could as smaller companies and they also get a selling force at HPE that's motivated to deliver the solutions that our customers and partners need and and dragging those technologies along so it really becomes a win-win yeah from your standpoint you don't have to go out and you'll make acquisitions but you're not to buy every company who's known there and try to figure out how to stitch it together you can do some integration I mean cumulus unev Isilon they're doing very well in the market I know Jerome Ellicott known him for years great skill any CEO from skaila Tico he cities like killing it with modern data protection you got V was really well established you know almost a billion-dollar company now maybe even they'd be surpassed that and in de Tierra when you start talking about Software Defined and we talked about the edge in one of our earlier conversations starts to play kind of an interesting you know great potential technology and so love to see you guys partnering and stitching together and I'm sure like you say there are many more we just don't have time we don't have time to cover them all but those are examples and I think there's a real not only do the partners get to deal with a HPE broader portfolio but in in their go to market execution when they're in partnership with those vendors they tend to be hungrier selling organizations kind of the proverbial hunter analogy because they're focused on kind of rapid growth and market adoption to take advantage of a window in time so partners appreciate the fact that not only will HPE be hunting but a lot of these vendors are hunting too and the partners of the beneficiary what do they have to go through to complete HPE guns there's a pretty thorough certification process that our team goes through to to certify those offerings working on our infrastructure product platform so it's not just signed the contract in your in its as it's a series of technical testing that that goes on so then we put our name and brand behind something we have high confidence that it'll deliver the intent of results to customers and partners so there may be some engineering changes this imaginary work to take advantage of the capabilities in many of these cases it may be HPE compute infrastructure so taking advantage of all the capabilities of our compute flatform and ultimately management there's some integration work that gets done critical for partners simplifies their portfolio by working with HPE Terri thanks so much thank you Dave appreciate the explanation of HPE complete alright and thank you everybody for watching we'll see you next time you're watching the cube [Music]
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Beth Phalen, Dell EMC | CUBEConversation, March 2019
>> From the Silicon Angle Media office in Boston, Massachusetts. It's the cue now here's your host, Dave Alon. >> Hi, >> everybody. Welcome to this Cube conversation. My name is Dave Lan Ting here on Marlborough Studios with Beth failing. Who's the president and GM of the Delhi Emcee Data protection division. Good to see you About. >> Good to be here days. >> So the reason why we're here today is this is the third year you've released the Global Data Protection Index. We love data. We love to dig into the data. So tell us about the survey. What? It's about the size of the survey. Who? You? You're responding, so >> Yeah, absolutely. That survey talked to twenty two hundred decision makers globally and asked them questions to understand where they are in their data protection, implementations and strategy and how much data loss or data disruption impacted their business over the past twelve months. >> So when you do, these survey's over three years like you have here, you get a time. Siri's things start to, you know, pattern start to emerge. What were the key findings this time? >> There are a couple of really interesting findings that stood out one as we talk to the customers about where they were on their I T maturity journey, we found that the number of adopters people who were fully immersed in data protection when from nine percent to fifty seven percent. So it's a really big jump. Another thing we saw was the data they were protecting grew by five times over five hundred percent. So even though we know data is growing dramatically, it still is striking just how much it's growing. >> I've said many times that the industry, our industries, marks to the cadence of Moore's long You could come draw that out Logue Logue graph paper. But the Kurdish is shifting, its becoming more exponential, certainly non linear, so that that data growth is even surprising to me on but relates to the cost of downtime and the impact of disruption. There's a data in here wanted to share that with us, >> and it's pretty striking. The number of customers that were not able to recover their data after disruption grew from fourteen to twenty seven percent, and the level of cost is growing as well. The average impact of a data disruption event is half a million dollars, but if you're not able to recover your data, understandably, it's almost twice that. >> So you know it's complexity is growing, and to me, this really talks to digital transformation >> of >> the way in which people are using data and differentiating from what they've done in the past. It dramatically increases their risk because the data value is so high. >> And the study shows that companies that have gone through a digital transformation and clearly leveraging the data as an asset are too times more profitable than companies that have not data matters. More and more people are realizing that the flip side of that coin is then the cost and the impact. Your business, if you do have a disruption or a data loss, is that much more significant. >> Historically, we've had these silos of applications that have infrastructure that's hardened and fossilized around them, and increasingly, we're sharing more data across those applications. You know, Cloud, which we'LL talk about, is is really accelerating some of those transformations and so you have more and more complexity. We live in a multi vendor world because people want best of breed. They want horses for courses, but it adds a layer of complexity to the process. What did the survey tell you? >> And first off, the average is three data protection vendors per respondent. That's consistent with where we were two years ago. But what we see also Mohr dramatically is that the likelihood of not being able to recover your data after a winsome or attack if you're using multiple vendors is two times is high. So as the threats are maturing, the need for us to be able to protect ourselves and our company's from those threats needs to mature as well. And the data seems to show that having three vendors may not be the best way to be responding to this increasingly risky world. >> So that's interesting that you talk about now. Some of the challenges that were brought forth in the study always wanna ask that in the study like this, there were three big ones that stood out. Cost is always top of mind. The right technical fit on DH, then gpr Compliance is another factor. What's the data show in terms of those challenges? >> So the top three you really hit them I won was the ballooning cost and complexity. Another was the need. Thio adhere to compliance, and then the third was the need to ensure that you have data protection that covers the emerging technologies, the emerging strategies. >> So we talked about multi vendor adds complexity as cost a cz risk and just talk about the challenges. What is delle AMC doing to address these challenges? What gives you confidence that you can earn the right to stay at the table? >> Yeah, eso were first are very proud of the legacy of data protection experience that we have and what we've learned in what we helped our customers do as part of that legacy. We've protected tens of thousands of customers around the globe for for decades. But what we're doing now is modernizing our capabilities, insuring that we're protecting the multi cloud environments, the new, the new types of applications, making SNU simple products like the idea so that customers can take that confidence they have in us and bring it forward with them into the next decade. >> I'm interested in how people are leveraging the club for data protection and also what Delhi emcee strategy is there because, you know, own a public cloud your relationships with with public cloud providers. But what is your strategy there and our people reverse? How are people using the cloud for data protection. And what is your strategy? There >> are strategies to provide the best global multi cloud data protection that anybody delivers in the world. And when we do that would providing all the use cases that customers are using for the data protection. One interesting fact from the survey. It was those customers who have adopted a cloud technology. Ninety eight percent of them are leveraging that technology for data protection. In those use cases, they're evolving beyond just backup. Beyonce cuse me beyond just long term retention archive to include backup replication, data protection for the cloud workloads. We're really doing a lot to make sure we keeping up with that very dynamic market. >> The people want to get more out of their their backup in data protection than just insurance. We've talked about this a lot, just in terms of leveraging analytics and ransomware etcetera. D are bringing that together on so forth. But I want to continue on the discussion of cloud because I talked about you have some relationship specifically and mentioned it, but VM wear and eight of us every relationship. But you have to have a portfolio you can't just put all your legs in one cloud basket. What's your strategy >> and the importance of enabling customers to leverage a W eso, Google, IBM or Azure? For a PJ colleagues, Alibaba is very essential for us, and we think it's even more important that you have a standard data protection strategy. When you're leveraging multiple cloud vendors and distributing your day birth date over more and more locations, it's even more important that you have avenged. You can count on and trust to bring our there together to a single data. Protections to allergy. >> One of things I like about service like this, especially over time. You can get a sense of the maturity model, you know, however you define it. Laggards, evaluators, adopters and leaders is always your consistent on how you ask that question. You can get a time Siri's and see how things are shifting. So there's, ah, question a slide in the study that talks about that. What did you find in terms of the adoption? >> And I hinted at this at the beginning, but I find this to be one of the most striking findings from the survey. The number of respondents that fell into the category of laggards not really putting a lot of thought at all into data protection shrank from thirty eight percent to two percent. So that's massive in two years. And on the flip side of that, the number of vendors who the number of professionals who were now considered a doctor's had gone from nine percent to fifty seven percent. So we really are seeing a massive shift in the number of companies that are now focused on data protection as a core part of their strategy. >> In my view, that's because of the digital transformation that's going on is more than just the buzzword. Every CEO is trying to get digital, right? Yeah. So just to summarize. So data is growing in this non running a fashion that we talked about that's driving up costs and cumbersome costs of disruption. Cost of downtime is growing. Even the best of breed leaders are struggling to keep up. The pace of innovation is so fast. If you're not figuring out how to monetize your data in some way, shape or form, and I don't mean selling your data, we're talking about how levitate it contributes to the monetization business. Cutting costs are increasing revenue and in some way, shape or form. If you're not doing that, then you're in trouble. I'm gonna come back and ask you again. What gives you confidence? That Delhi M. C. Is going to be the preferred supplier we heard about multiple vendors is problematic. So how are you gonna win in this game? >> One thing is making sure that we're building our business strategy on wheel data like this survey. So we're staying on top of what's happening in our customers world, and we're modernizing our products in a portfolio to meet those needs in the second is building on the legacy of the I T. Infrastructure that we've protected for many, many decades. We have the trust, We have the architecture, we have the performance. We have the best day cost to protect. And now we're bringing in modern, simple multi cloud data protection. We're on this and we're going to win. >> So surveys like this are they're big, they're expensive. Can we assume you're going to continue to fund this? Absolutely. So how do we get more information of this? I say the survey's done by it into independent firm Is that seventy website somewhere We're going to get more if >> you just go out to Delhi m si dot com and you will find the information. >> Great. I bet thanks for coming in. And sharing the results of the survey is always a pleasure. We're going to see you at Del Technologies World. >> Just a few weeks. >> Yeah. End of April early. May Look forward to that. >> Yeah. Today. Thanks for having me in >> your welcome. All right. Thanks for watching everybody. This is David. Lot day. We'LL see you next time.
SUMMARY :
It's the cue Good to see you About. So the reason why we're here today is this is the third year you've released the Global Data That survey talked to twenty two hundred decision makers So when you do, these survey's over three years like you have here, There are a couple of really interesting findings that stood out one as we talk to the customers about where But the Kurdish is shifting, its becoming more exponential, disruption grew from fourteen to twenty seven percent, and the level the way in which people are using data and differentiating from what they've done in the past. More and more people are realizing that the flip side of that coin is layer of complexity to the process. Mohr dramatically is that the likelihood of not being able to recover your data Some of the challenges that were the need to ensure that you have data protection that covers the emerging technologies, and just talk about the challenges. simple products like the idea so that customers can take that confidence they have in us I'm interested in how people are leveraging the club for data protection and also what Delhi emcee for the data protection. the discussion of cloud because I talked about you have some relationship specifically and mentioned it, and the importance of enabling customers to leverage a W eso, Google, IBM or Azure? You can get a sense of the maturity model, The number of respondents that fell into the category of laggards not really putting a lot Even the best of breed leaders are struggling to keep up. We have the best day cost to protect. I say the survey's done by it into independent firm Is that seventy website somewhere We're going to get more if We're going to see you at Del Technologies World. May Look forward to that. Thanks for having me in We'LL see you next time.
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Glenn Rifkin | CUBEConversation, March 2019
>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCube! (funky electronic music) Now, here's your host, Dave Vellante! >> Welcome, everybody, to this Cube conversation here in our Marlborough offices. I am very excited today, I spent a number of years at IDC, which, of course, is owned by IDG. And there's a new book out, relatively new, called Future Forward: Leadership Lessons from Patrick McGovern, the Visionary Who Circled the Globe and Built a Technology Media Empire. And it's a great book, lotta stories that I didn't know, many that I did know, and the author of that book, Glenn Rifkin, is here to talk about not only Pat McGovern but also some of the lessons that he put forth to help us as entrepreneurs and leaders apply to create better businesses and change the world. Glenn, thanks so much for comin' on theCube. >> Thank you, Dave, great to see ya. >> So let me start with, why did you write this book? >> Well, a couple reasons. The main reason was Patrick McGovern III, Pat's son, came to me at the end of 2016 and said, "My father had died in 2014 and I feel like his legacy deserves a book, and many people told me you were the guy to do it." So the background on that I, myself, worked at IDG back in the 1980s, I was an editor at Computerworld, got to know Pat during that time, did some work for him after I left Computerworld, on a one-on-one basis. Then I would see him over the years, interview him for the New York Times or other magazines, and every time I'd see Pat, I'd end our conversation by saying, "Pat, when are we gonna do your book?" And he would laugh, and he would say, "I'm not ready to do that yet, there's just still too much to do." And so it became sort of an inside joke for us, but I always really did wanna write this book about him because I felt he deserved a book. He was just one of these game-changing pioneers in the tech industry. >> He really was, of course, the book was even more meaningful for me, we, you and I started right in the same time, 1983-- >> Yeah. >> And by that time, IDG was almost 20 years old and it was quite a powerhouse then, but boy, we saw, really the ascendancy of IDG as a brand and, you know, the book reviews on, you know, the back covers are tech elite: Benioff wrote the forward, Mark Benioff, you had Bill Gates in there, Walter Isaacson was in there, Guy Kawasaki, Bob Metcalfe, George Colony-- >> Right. >> Who actually worked for a little stint at IDC for a while. John Markoff of The New York Times, so, you know, the elite of tech really sort of blessed this book and it was really a lot to do with Pat McGovern, right? >> Oh, absolutely, I think that the people on the inside understood how important he was to the history of the tech industry. He was not, you know, a household name, first of all, you didn't think of Steve Jobs, Bill Gates, and then Pat McGovern, however, those who are in the know realize that he was as important in his own way as they were. Because somebody had to chronicle this story, somebody had to share the story of the evolution of this amazing information technology and how it changed the world. And Pat was never a front-of-the-TV-camera guy-- >> Right. >> He was a guy who put his people forward, he put his products forward, for sure, which is why IDG, as a corporate name, you know, most people don't know what that means, but people did know Macworld, people did know PCWorld, they knew IDC, they knew Computerworld for sure. So that was Pat's view of the world, he didn't care whether he had the spotlight on him or not. >> When you listen to leaders like Reed Hoffman or Eric Schmidt talk about, you know, great companies and how to build great companies, they always come back to culture. >> Yup. >> The book opens with a scene of, and we all, that I usually remember this, well, we're just hangin' around, waitin' for Pat to come in and hand out what was then called the Christmas bonus-- >> Right. >> Back when that wasn't politically incorrect to say. Now, of course, it's the holiday bonus. But it was, it was the Christmas bonus time and Pat was coming around and he was gonna personally hand a bonus, which was a substantial bonus, to every single employee at the company. I mean, and he did that, really, literally, forever. >> Forever, yeah. >> Throughout his career. >> Yeah, it was unheard of, CEOs just didn't do that and still don't do that, you were lucky, you got a message on the, you know, in the lunchroom from the CEO, "Good work, troops! Keep up the good work!" Pat just had a really different view of the culture of this company, as you know from having been there, and I know. It was very familial, there was a sense that we were all in this together, and it really was important for him to let every employee know that. The idea that he went to every desk in every office for IDG around the United States, when we were there in the '80s there were probably 5,000 employees in the US, he had to devote substantial amount-- >> Weeks and weeks! >> Weeks at a time to come to every building and do this, but year after year he insisted on doing it, his assistant at the time, Mary Dolaher told me she wanted to sign the cards, the Christmas cards, and he insisted that he ensign every one of them personally. This was the kind of view he had of how you keep employees happy, if your employees are happy, the customers are gonna be happy, and you're gonna make a lot of money. And that's what he did. >> And it wasn't just that. He had this awesome holiday party that you described, which was epic, and during the party, they would actually take pictures of every single person at the party and then they would load the carousel, you remember the 35-mm. carousel, and then, you know, toward the end of the evening, they would play that and everybody was transfixed 'cause they wanted to see their, the picture of themselves! >> Yeah, yeah. (laughs) >> I mean, it was ge-- and to actually pull that off in the 1980s was not trivial! Today, it would be a piece of cake. And then there was the IDG update, you know, the Good News memos, there was the 10-year lunch, the 20-year trips around the world, there were a lot of really rich benefits that, you know, in and of themselves maybe not a huge deal, but that was the culture that he set. >> Yeah, there was no question that if you talked to anybody who worked in this company over, say, the last 50 years, you were gonna get the same kind of stories. I've been kind of amazed, I'm going around, you know, marketing the book, talking about the book at various events, and the deep affection for this guy that still holds five years after he died, it's just remarkable. You don't really see that with the CEO class, there's a couple, you know, Steve Jobs left a great legacy of creativity, he was not a wonderful guy to his employees, but Pat McGovern, people loved this guy, and they st-- I would be signing books and somebody'd say, "Oh, I've been at IDG for 27 years and I remember all of this," and "I've been there 33 years," and there's a real longevity to this impact that he had on people. >> Now, the book was just, it was not just sort of a biography on McGovern, it was really about lessons from a leader and an entrepreneur and a media mogul who grew this great company in this culture that we can apply, you know, as business people and business leaders. Just to give you a sense of what Pat McGovern did, he really didn't take any outside capital, he did a little bit of, you know, public offering with IDG Books, but, really, you know, no outside capital, it was completely self-funded. He built a $3.8 billion empire, 300 publications, 280 million readers, and I think it was almost 100 or maybe even more, 100 countries. And so, that's an-- like you were, used the word remarkable, that is a remarkable achievement for a self-funded company. >> Yeah, Pat had a very clear vision of how, first of all, Pat had a photographic memory and if you were a manager in the company, you got a chance to sit in meetings with Pat and if you didn't know the numbers better than he did, which was a tough challenge, you were in trouble! 'Cause he knew everything, and so, he was really a numbers-focused guy and he understood that, you know, his best way to make profit was to not be looking for outside funding, not to have to share the wealth with investors, that you could do this yourself if you ran it tightly, you know, I called it in the book a 'loose-tight organization,' loose meaning he was a deep believer in decentralization, that every market needed its own leadership because they knew the market, you know, in Austria or in Russia or wherever, better than you would know it from a headquarters in Boston, but you also needed that tightness, a firm grip on the finances, you needed to know what was going on with each of the budgets or you were gonna end up in big trouble, which a lot of companies find themselves in. >> Well, and, you know, having worked there, I mean, essentially, if you made your numbers and did so ethically, and if you just kind of followed some of the corporate rules, which we'll talk about, he kind of left you alone. You know, you could, you could pretty much do whatever you wanted, you could stay in any hotel, you really couldn't fly first class, and we'll maybe talk about that-- >> Right. >> But he was a complex man, I mean, he was obviously wealthy, he was a billionaire, he was very generous, but at the same time he was frugal, you know, he drove, you know, a little, a car that was, you know, unremarkable, and we had buy him a car. He flew coach, and I remember one time, I was at a United flight, and I was, I had upgraded, you know, using my miles, and I sat down and right there was Lore McGovern, and we both looked at each other and said right at the same time, "I upgraded!" (laughs) Because Pat never flew up front, but he would always fly with a stack of newspapers in the seat next to him. >> Yeah, well, woe to, you were lucky he wasn't on the plane and spotted you as he was walking past you into coach, because he was not real forgiving when he saw people, people would hide and, you know, try to avoid him at all cost. And, I mean, he was a big man, Pat was 6'3", you know, 250 lbs. at least, built like a linebacker, so he didn't fit into coach that well, and he wasn't flying, you know, the shuttle to New York, he was flyin' to Beijing, he was flyin' to Moscow, he was going all over the world, squeezing himself into these seats. Now, you know, full disclosure, as he got older and had, like, probably 10 million air miles at his disposal, he would upgrade too, occasionally, for those long-haul flights, just 'cause he wanted to be fresh when he would get off the plane. But, yeah, these are legends about Pat that his frugality was just pure legend in the company, he owned this, you know, several versions of that dark blue suit, and that's what you would see him in. He would never deviate from that. And, but, he had his patterns, but he understood the impact those patterns had on his employees and on his customers. >> I wanna get into some of the lessons, because, really, this is what the book is all about, the heart of it. And you mentioned, you know, one, and we're gonna tell from others, but you really gotta stay close to the customer, that was one of the 10 corporate values, and you remember, he used to go to the meetings and he'd sometimes randomly ask people to recite, "What's number eight?" (laughs) And you'd be like, oh, you'd have your cheat sheet there. And so, so, just to give you a sense, this man was an entrepreneur, he started the company in 1964 with a database that he kind of pre-sold, he was kind of the sell, design, build type of mentality, he would pre-sold this thing, and then he started Computerworld in 1967, so it was really only a few years after he launched the company that he started the Computerworld, and other than Data Nation, there was nothing there, huge pent-up demand for that type of publication, and he caught lightning in a bottle, and that's really how he funded, you know, the growth. >> Yeah, oh, no question. Computerworld became, you know, the bible of the industry, it became a cash cow for IDG, you know, but at the time, it's so easy to look in hindsight and say, oh, well, obviously. But when Pat was doing this, one little-known fact is he was an editor at a publication called Computers and Automation that was based in Newton, Massachusetts and he kept that job even after he started IDC, which was the original company in 1964. It was gonna be a research company, and it was doing great, he was seeing the build-up, but it wasn't 'til '67 when he started Computerworld, that he said, "Okay, now this is gonna be a full-time gig for me," and he left the other publication for good. But, you know, he was sorta hedging his bets there for a little while. >> And that's where he really gained respect for what we'll call the 'Chinese Wallet,' the, you know, editorial versus advertising. We're gonna talk about that some more. So I mentioned, 1967, Computerworld. So he launched in 1964, by 1971, he was goin' to Japan, we're gonna talk about the China Stories as well, so, he named the company International Data Corp, where he was at a little spot in Newton, Mass.-- >> Right, right. >> So, he had a vision. You said in your book, you mention, how did this gentleman get it so right for so long? And that really leads to some of the leadership lessons, and one of them in the book was, sort of, have a mission, have a vision, and really, Pat was always talking about information, about information technology, in fact, when Wine for Dummies came out, it kind of created a little friction, that was really off the center. >> Or Wine for Dummies, or Sex for Dummies! >> Yeah, Sex for Dummies, boy, yeah! >> With, that's right, Ruth Westheimer-- >> Dr. Ruth Westheimer. >> But generally speaking, Glenn, he was on that mark, he really didn't deviate from that vision. >> Yeah, no, it was very crucial to the development of the company that he got people to, you know, buy into that mission, because the mission was everything. And he understood, you know, he had the numbers, but he also saw what was happening out there, from the 1960s, when IBM mainframes filled a room, and, you know, only the high priests of data centers could touch them. He had a vision for, you know, what was coming next and he started to understand that there would be many facets to this information about information technology, it wasn't gonna be boring, if anything, it was gonna be the story of our age and he was gonna stick to it and sell it. >> And, you know, timing is everything, but so is, you know, Pat was a workaholic and had an amazing mind, but one of the things I learned from the book, and you said this, Pat Kenealy mentioned it, all American industrial and social revolutions have had a media company linked to them, Crane and automobiles, Penton and energy, McGraw-Hill and aerospace, Annenberg, of course, and TV, and in technology, it was IDG. >> Yeah, he, like I said earlier, he really was a key figure in the development of this industry and it was, you know, one of the key things about that, a lot publications that came and went made the mistake of being platform or, you know, vertical market specific. And if that market changed, and it was inevitably gonna change in high tech, you were done. He never, you know, he never married himself to some specific technology cycle. His idea was the audience was not gonna change, the audience was gonna have to roll with this, so, the company, IDG, would produce publications that got that, you know, Computerworld was actually a little bit late to the PC game, but eventually got into it and we tracked the different cycles, you know, things in tech move in sine waves, they come and go. And Pat never was, you know, flustered by that, he could handle any kind of changes from the mainframes down to the smartphone when it came. And so, that kind of flexibility, and ability to adjust to markets, really was unprecedented in that particular part of the market. >> One of the other lessons in the book, I call it 'nation-building,' and Pat shared with you that, look, that you shared, actually, with your readers, if you wanna do it right, you've gotta be on the ground, you've gotta be there. And the China story is one that I didn't know about how Pat kind of talked his way into China, tell us, give us a little summary of that story. >> Sure, I love that story because it's so Pat. It was 1978, Pat was in Tokyo on a business trip, one of his many business trips, and he was gonna be flying to Moscow for a trade show. And he got a flight that was gonna make a stopover in Beijing, which in those days was called Peking, and was not open to Americans. There were no US and China diplomatic relations then. But Pat had it in mind that he was going to get off that plane in Beijing and see what he could see. So that meant that he had to leave the flight when it landed in Beijing and talk his way through the customs as they were in China at the time with folks in the, wherever, the Quonset hut that served for the airport, speaking no English, and him speaking no Chinese, he somehow convinced these folks to give him a day pass, 'cause he kept saying to them, "I'm only in transit, it's okay!" (laughs) Like, he wasn't coming, you know, to spy on them on them or anything. So here's this massive American businessman in his dark suit, and he somehow gets into downtown Beijing, which at the time was mostly bicycles, very few cars, there were camels walking down the street, they'd come with traders from Mongolia. The people were still wearing the drab outfits from the Mao era, and Pat just spent the whole day wandering around the city, just soaking it in. He was that kind of a world traveler. He loved different cultures, mostly eastern cultures, and he would pop his head into bookstores. And what he saw were people just clamoring to get their hands on anything, a newspaper, a magazine, and it just, it didn't take long for the light bulb to go on and said, this is a market we need to play in. >> He was fascinated with China, I, you know, as an employee and a business P&L manager, I never understood it, I said, you know, the per capita spending on IT in China was like a dollar, you know? >> Right. >> And I remember my lunch with him, my 10-year lunch, he said, "Yeah, but, you know, there's gonna be a huge opportunity there, and yeah, I don't know how we're gonna get the money out, maybe we'll buy a bunch of tea and ship it over, but I'm not worried about that." And, of course, he meets Hugo Shong, which is a huge player in the book, and the home run out of China was, of course, the venture capital, which he started before there was even a stock market, really, to exit in China. >> Right, yeah. No, he was really a visionary, I mean, that word gets tossed around maybe more than it should, but Pat was a bonafide visionary and he saw things in China that were developing that others didn't see, including, for example, his own board, who told him he was crazy because in 1980, he went back to China without telling them and within days he had a meeting with the ministry of technology and set up a joint venture, cost IDG $250,000, and six months later, the first issue of China Computerworld was being published and within a couple of years it was the biggest publication in China. He said, told me at some point that $250,0000 investment turned into $85 million and when he got home, that first trip, the board was furious, they said, "How can you do business with the commies? You're gonna ruin our brand!" And Pat said, "Just, you know, stick with me on this one, you're gonna see." And the venture capital story was just an offshoot, he saw the opportunity in the early '90s, that venture in China could in fact be a huge market, why not help build it? And that's what he did. >> What's your take on, so, IDG sold to, basically, Chinese investors. >> Yeah. >> It's kind of bittersweet, but in the same time, it's symbolic given Pat's love for China and the Chinese people. There's been a little bit of criticism about that, I know that the US government required IDC to spin out its supercomputer division because of concerns there. I'm always teasing Michael Dow that at the next IDG board meeting, those Lenovo numbers, they're gonna look kinda law. (laughs) But what are your, what's your, what are your thoughts on that, in terms of, you know, people criticize China in terms of IP protections, etc. What would Pat have said to that, do you think? >> You know, Pat made 130 trips to China in his life, that's, we calculated at some point that just the air time in planes would have been something like three and a half to four years of his life on planes going to China and back. I think Pat would, today, acknowledge, as he did then, that China has issues, there's not, you can't be that naive. He got that. But he also understood that these were people, at the end of the day, who were thirsty and hungry for information and that they were gonna be a player in the world economy at some point, and that it was crucial for IDG to be at the forefront of that, not just play later, but let's get in early, let's lead the parade. And I think that, you know, some part of him would have been okay with the sale of the company to this conglomerate there, called China Oceanwide. Clearly controversial, I mean, but once Pat died, everyone knew that the company was never gonna be the same with the leader who had been at the helm for 50 years, it was gonna be a tough transition for whoever took over. And I think, you know, it's hard to say, certainly there's criticism of things going on with China. China's gonna be the hot topic page one of the New York Times almost every single day for a long time to come. I think Pat would have said, this was appropriate given my love of China, the kind of return on investment he got from China, I think he would have been okay with it. >> Yeah, and to invoke the Ben Franklin maxim, "Trading partners seldom wage war," and so, you know, I think Pat would have probably looked at it that way, but, huge home run, I mean, I think he was early on into Baidu and Alibaba and Tencent and amazing story. I wanna talk about decentralization because that was always something that was just on our minds as employees of IDG, it was keep the corporate staff lean, have a flat organization, if you had eight, 10, 12 direct reports, that was okay, Pat really meant it when he said, "You're the CEO of your own business!" Whether that business was, you know, IDC, big company, or a manager at IDC, where you might have, you know, done tens of millions of dollars, but you felt like a CEO, you were encouraged to try new things, you were encouraged to fail, and fail fast. Their arch nemesis of IDG was Ziff Davis, they were a command and control, sort of Bill Ziff, CMP to a certain extent was kind of the same way out of Manhasset, totally different philosophies and I think Pat never, ever even came close to wavering from that decentralization philosophy, did he? >> No, no, I mean, I think that the story that he told me that I found fascinating was, he didn't have an epiphany that decentralization would be the mechanism for success, it was more that he had started traveling, and when he'd come back to his office, the memos and requests and papers to sign were stacked up two feet high. And he realized that he was holding up the company because he wasn't there to do this and that at some point, he couldn't do it all, it was gonna be too big for that, and that's when the light came on and said this decentralization concept really makes sense for us, if we're gonna be an international company, which clearly was his mission from the beginning, we have to say the people on the ground in those markets are the people who are gonna make the decisions because we can't make 'em from Boston. And I talked to many people who, were, you know, did a trip to Europe, met the folks in London, met the folks in Munich, and they said to a person, you know, it was so ahead of its time, today it just seems obvious, but in the 1960s, early '70s, it was really not a, you know, a regular leadership tenet in most companies. The command and control that you talked about was the way that you did business. >> And, you know, they both worked, but, you know, from a cultural standpoint, clearly IDG and IDC have had staying power, and he had the three-quarter rule, you talked about it in your book, if you missed your numbers three quarters in a row, you were in trouble. >> Right. >> You know, one quarter, hey, let's talk, two quarters, we maybe make some changes, three quarters, you're gone. >> Right. >> And so, as I said, if you were makin' your numbers, you had wide latitude. One of the things you didn't have latitude on was I'll call it 'pay to play,' you know, crossing that line between editorial and advertising. And Pat would, I remember I was at a meeting one time, I'm sorry to tell these stories, but-- >> That's okay. (laughs) >> But we were at an offsite meeting at a woods meeting and, you know, they give you a exercise, go off and tell us what the customer wants. Bill Laberis, who's the editor-in-chief at Computerworld at the time, said, "Who's the customer?" And Pat said, "That's a great question! To the publisher, it's the advertiser. To you, Bill, and the editorial staff, it's the reader. And both are equally important." And Pat would never allow the editorial to be compromised by the advertiser. >> Yeah, no, he, there was a clear barrier between church and state in that company and he, you know, consistently backed editorial on that issue because, you know, keep in mind when we started then, and I was, you know, a journalist hoping to, you know, change the world, the trade press then was considered, like, a little below the mainstream business press. The trade press had a reputation for being a little too cozy with the advertisers, so, and Pat said early on, "We can't do that, because everything we have, our product is built, the brand is built on integrity. And if the reader doesn't believe that what we're reporting is actually true and factual and unbiased, we're gonna lose to the advertisers in the long run anyway." So he was clear that that had to be the case and time and again, there would be conflict that would come up, it was just, as you just described it, the publishers, the sales guys, they wanted to bring in money, and if it, you know, occasionally, hey, we could nudge the editor of this particular publication, "Take it a little bit easier on this vendor because they're gonna advertise big with us," Pat just would always back the editor and say, "That's not gonna happen." And it caused, you know, friction for sure, but he was unwavering in his support. >> Well, it's interesting because, you know, Macworld, I think, is an interesting case study because there were sort of some backroom dealings and Pat maneuvered to be able to get the Macworld, you know, brand, the license for that. >> Right. >> But it caused friction between Steve Jobs and the writers of Macworld, they would write something that Steve Jobs, who was a control freak, couldn't control! >> Yeah. (laughs) >> And he regretted giving IDG the license. >> Yeah, yeah, he once said that was the worst decision he ever made was to give the license to Pat to, you know, Macworlld was published on the day that Mac was introduced in 1984, that was the deal that they had and it was, what Jobs forgot was how important it was to the development of that product to have a whole magazine devoted to it on day one, and a really good magazine that, you know, a lot of people still lament the glory days of Macworld. But yeah, he was, he and Steve Jobs did not get along, and I think that almost says a lot more about Jobs because Pat pretty much got along with everybody. >> That church and state dynamic seems to be changing, across the industry, I mean, in tech journalism, there aren't any more tech journalists in the United States, I mean, I'm overstating that, but there are far fewer than there were when we were at IDG. You're seeing all kinds of publications and media companies struggling, you know, Kara Swisher, who's the greatest journalist, and Walt Mossberg, in the tech industry, try to make it, you know, on their own, and they couldn't. So, those lines are somewhat blurring, not that Kara Swisher is blurring those lines, she's, you know, I think, very, very solid in that regard, but it seems like the business model is changing. As an observer of the markets, what do you think's happening in the publishing world? >> Well, I, you know, as a journalist, I'm sort of aghast at what's goin' on these days, a lot of my, I've been around a long time, and seeing former colleagues who are no longer in journalism because the jobs just started drying up is, it's a scary prospect, you know, unlike being the enemy of the people, the first amendment is pretty important to the future of the democracy, so to see these, you know, cutbacks and newspapers going out of business is difficult. At the same time, the internet was inevitable and it was going to change that dynamic dramatically, so how does that play out? Well, the problem is, anybody can post anything they want on social media and call it news, and the challenge is to maintain some level of integrity in the kind of reporting that you do, and it's more important now than ever, so I think that, you know, somebody like Pat would be an important figure if he was still around, in trying to keep that going. >> Well, Facebook and Google have cut the heart out of, you know, a lot of the business models of many media companies, and you're seeing sort of a pendulum swing back to nonprofits, which, I understand, speaking of folks back in the mid to early 1900s, nonprofits were the way in which, you know, journalism got funded, you know, maybe it's billionaires buying things like the Washington Post that help fund it, but clearly the model's shifting and it's somewhat unclear, you know, what's happening there. I wanted to talk about another lesson, which, Pat was the head cheerleader. So, I remember, it was kind of just after we started, the Computerworld's 20th anniversary, and they hired the marching band and they walked Pat and Mary Dolaher walked from 5 Speen Street, you know, IDG headquarters, they walked to Computerworld, which was up Old, I guess Old Connecticut Path, or maybe it was-- >> It was actually on Route 30-- >> Route 30 at the time, yeah. And Pat was dressed up as the drum major and Mary as well, (laughs) and he would do crazy things like that, he'd jump out of a plane with IDG is number one again, he'd post a, you know, a flag in Antarctica, IDG is number one again! It was just a, it was an amazing dynamic that he had, always cheering people on. >> Yeah, he was, he was, when he called himself the CEO, the Chief Encouragement Officer, you mentioned earlier the Good News notes. Everyone who worked there, at some point received this 8x10" piece of paper with a rainbow logo on it and it said, "Good News!" And there was a personal note from Pat McGovern, out of the blue, totally unexpected, to thank you and congratulate you on some bit of work, whatever it was, if you were a reporter, some article you wrote, if you were a sales guy, a sale that you made, and people all over the world would get these from him and put them up in their cubicles because it was like a badge of honor to have them, and people, I still have 'em, (laughs) you know, in a folder somewhere. And he was just unrelenting in supporting the people who worked there, and it was, the impact of that is something you can't put a price tag on, it's just, it stays with people for all their lives, people who have left there and gone on to four or five different jobs always think fondly back to the days at IDG and having, knowing that the CEO had your back in that manner. >> The legend of, and the legacy of Patrick J. McGovern is not just in IDG and IDC, which you were interested in in your book, I mean, you weren't at IDC, I was, and I was started when I saw the sort of downturn and then now it's very, very successful company, you know, whatever, $3-400 million, throwin' off a lot of profits, just to decide, I worked for every single CEO at IDC with the exception of Pat McGovern, and now, Kirk Campbell, the current CEO, is moving on Crawford del Prete's moving into the role of president, it's just a matter of time before he gets CEO, so I will, and I hired Crawford-- >> Oh, you did? (laughs) >> So, I've worked for and/or hired every CEO of IDC except for Pat McGovern, so, but, the legacy goes beyond IDG and IDC, great brands. The McGovern Brain Institute, 350 million, is that right? >> That's right. >> He dedicated to studying, you know, the human brain, he and Lore, very much involved. >> Yup. >> Typical of Pat, he wasn't just, "Hey, here's the check," and disappear. He was goin' in, "Hey, I have some ideas"-- >> Oh yeah. >> Talk about that a little. >> Yeah, well, this was a guy who spent his whole life fascinated by the human brain and the impact technology would have on the human brain, so when he had enough money, he and Lore, in 2000, gave a $350 million gift to MIT to create the McGovern Institute for Brain Research. At the time, the largest academic gift ever given to any university. And, as you said, Pat wasn't a guy who was gonna write a check and leave and wave goodbye. Pat was involved from day one. He and Lore would come and sit in day-long seminars listening to researchers talk about about the most esoteric research going on, and he would take notes, and he wasn't a brain scientist, but he wanted to know more, and he would talk to researchers, he would send Good News notes to them, just like he did with IDG, and it had same impact. People said, "This guy is a serious supporter here, he's not just showin' up with a checkbook." Bob Desimone, who's the director of the Brain Institute, just marveled at this guy's energy level, that he would come in and for days, just sit there and listen and take it all in. And it just, it was an indicator of what kind of person he was, this insatiable curiosity to learn more and more about the world. And he wanted his legacy to be this intersection of technology and brain research, he felt that this institute could cure all sorts of brain-related diseases, Alzheimer's, Parkinson's, etc. And it would then just make a better future for mankind, and as corny as that might sound, that was really the motivator for Pat McGovern. >> Well, it's funny that you mention the word corny, 'cause a lot of people saw Pat as somewhat corny, but, as you got to know him, you're like, wow, he really means this, he loves his company, the company was his extended family. When Pat met his untimely demise, we held a crowd chat, crowdchat.net/thankspat, and there's a voting mechanism in there, and the number one vote was from Paul Gillen, who posted, "Leo Durocher said that nice guys finish last, Pat McGovern proved that wrong." >> Yeah. >> And I think that's very true and, again, awesome legacy. What number book is this for you? You've written a lot of books. >> This is number 13. >> 13, well, congratulations, lucky 13. >> Thank you. >> The book is Fast Forward-- >> Future Forward. >> I'm sorry, Future Forward! (laughs) Future Forward by Glenn Rifkin. Check out, there's a link in the YouTube down below, check that out and there's some additional information there. Glenn, congratulations on getting the book done, and thanks so much for-- >> Thank you for having me, this is great, really enjoyed it. It's always good to chat with another former IDGer who gets it. (laughs) >> Brought back a lot of memories, so, again, thanks for writing the book. All right, thanks for watching, everybody, we'll see you next time. This is Dave Vellante. You're watchin' theCube. (electronic music)
SUMMARY :
many that I did know, and the author of that book, back in the 1980s, I was an editor at Computerworld, you know, the elite of tech really sort of He was not, you know, a household name, first of all, which is why IDG, as a corporate name, you know, or Eric Schmidt talk about, you know, and Pat was coming around and he was gonna and still don't do that, you were lucky, This was the kind of view he had of how you carousel, and then, you know, Yeah, yeah. And then there was the IDG update, you know, Yeah, there was no question that if you talked to he did a little bit of, you know, a firm grip on the finances, you needed to know he kind of left you alone. but at the same time he was frugal, you know, and he wasn't flying, you know, the shuttle to New York, and that's really how he funded, you know, the growth. you know, but at the time, it's so easy to look you know, editorial versus advertising. created a little friction, that was really off the center. But generally speaking, Glenn, he was on that mark, of the company that he got people to, you know, from the book, and you said this, the different cycles, you know, things in tech 'nation-building,' and Pat shared with you that, And he got a flight that was gonna make a stopover my 10-year lunch, he said, "Yeah, but, you know, And Pat said, "Just, you know, stick with me What's your take on, so, IDG sold to, basically, I know that the US government required IDC to everyone knew that the company was never gonna Whether that business was, you know, IDC, big company, early '70s, it was really not a, you know, And, you know, they both worked, but, you know, two quarters, we maybe make some changes, One of the things you didn't have latitude on was (laughs) meeting at a woods meeting and, you know, they give you a backed editorial on that issue because, you know, you know, brand, the license for that. IDG the license. was to give the license to Pat to, you know, As an observer of the markets, what do you think's to the future of the democracy, so to see these, you know, out of, you know, a lot of the business models he'd post a, you know, a flag in Antarctica, the impact of that is something you can't you know, whatever, $3-400 million, throwin' off so, but, the legacy goes beyond IDG and IDC, great brands. you know, the human brain, he and Lore, He was goin' in, "Hey, I have some ideas"-- that was really the motivator for Pat McGovern. Well, it's funny that you mention the word corny, And I think that's very true Glenn, congratulations on getting the book done, Thank you for having me, we'll see you next time.
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Dr. Prakriteswar Santikary, ERT | IBM CDO Fall Summit 2018
>> Live, from Boston, it's theCUBE, covering IBM Chief Data Officer Summit. Brought to you by IBM. >> Welcome back everyone to theCUBE's live coverage of the IBM CDO Summit here in Boston, Massachusetts. I'm your host Rebecca Knight, along with my co-host Paul Gillin. We're joined by Dr. Prakriteswar Santikary known as Dr Santi. He is the Vice President and Global Chief Data Officer at eResearch Technology. Thank you so much for coming back on theCUBE. >> Yeah, thank you for inviting me. >> So Dr Santi tell our viewers a little bit about eResearch Technology. You're based in Marlborough... >> Yeah, so we're in Boston, but ERT has been around since 1977 and we are a data and technology company that minimizes risks and uncertainties within clinical trial space and our customers are pharmaceutical companies, biotechnology companies, medical device companies, and where they really trust us in terms of running their clinical trials on our platform. So we have been around over 40 years, so we have seen a thing or two in the space. It's a very complex domain a very highly regulated as you know, because it's dealing with patients lives. So we take huge pride in what we do. >> We know how involved clinical trials can be long, very expensive, how are the new tools, big data impacting the cost? >> Well, that has been an age old problem within the clinical trials, usually a drug takes about eight to 12 years and costs about $2 billion from start to commercialization. So it's a very lengthy, manual and arduous process. So there are lots going on in this clinical trial domain that's tries to shorten the timeline and employing of big data technologies, modern data platform to expedite data processing, data collection from mobile devices and health technologies and all these. Artificial intelligence is playing a big role in terms of disrupting some of these domains, particularly if you see the protocol development down to patient selection, down to study design, then study monitoring. So you need to do all those things and each takes long long long time, so AI with the big data technologies is they're really making a difference. >> In what ways? >> For example, patient selection is one of the huge pin points in any clinical trial, because without patients there are no clinical trials. Particularly when you try to launch a drug, you will have to identify the patients, select the patients and not only select the patients, you have to make sure those patients stay with the clinical trials throughout the duration of the trial. So patient engagement is also a big deal. So with these big data technologies, like now you can see all this mobile health devices that patients are wearing using which you can monitor them. You can remind, send them a reminder, take your drug or you can send a text saying that there will be a clinical visit at that site come at seven o'clock, don't come at nine o'clock. So these kind of encouragement and constant feedback loop is really helping patients stay engaged. That is critical. Then matching patients with the given clinical trials is a very manual and arduous process, so that's where the algorithms is helping. So they are just cranking up real world evidence data for example claims data, prescription data and other type of genomic data and they're matching patients and the clinical trial needs. Instead of just fishing around in a big pond and find out, okay I need three patients. So go and fish around the world to get the three patients. That's why current process is very manual and these AI techniques and behind technologies and big data technologies are really disrupting this industry. >> So are the pharmaceutical companies finding that clinical trials are better today because patients are more engaged and they are getting as you said this constant reminder, take your drug, stay with us. Do you think that they are, in fact, giving them better insights into the efficacy of the drug? >> Yes because you will see their compliance rate is increasing, so because remember when they have to fill out all these diaries, like morning diaries evening diaries, when they are taking which medicine, when they are not taking. It used to be all manual paper driven, so they would forget and particularly think about a terminally ill patient, each day is so critical for them. So they don't have patience, nor do they have time to really maintain a manual diary. >> Nor do their caregivers have the time. Right. >> So this kind of automation is really helping and that is also encouraging them as well, that yeah somebody is really caring about me. We are not just a number, patient is not a number that somebody is really relating to them. So patient engagement, we have a product that specifically focuses around patient engagement. So we do all these phase one through phase four trials, one, two, three, four and then forced marketing, obviously, but through the entire process, we also do patient engagement, so that we help our customers like pharmaceutical companies and biotechnology companies so that they can run their trials with confidence. >> How about analyzing the data that you collect from the trials, are you using new techniques to gain insights more quickly? >> Yes, we are. We just recently launched a modern data platform, a data lake while we are consolidating all the data and anonymizing it and then really applying AI techniques on top of it and also it is giving us real time information for study monitoring. Like which side is not complying, with patients or not complying, so if the data quality is a big deal in clinical trials, because if the quality is good, then FDA approval, there is a chance that FDA may approve, but if the data quality is bad, forget about it, so that's why I think the quality of the data and monitoring of that trial real time to minimize any risks before they become risks. So you have to be preempted, so that's why this predictive algorithms are really helping, so that you can monitor the site, you can monitor individual patient through mHealth devices and all these and really pinpoint that, hey, your clinical trials are not going to end on time nor on budget. Because here you see the actual situation here, so, do something instead of waiting 10 years to find that out. So huge cost saving and efficiency gain. >> I want to ask about data in healthcare in general because one of the big tensions that we've talked about today is sort of what the data is saying versus what people's gut is saying and then in industry, it's the business person's gut but in healthcare it is the doctor, the caregivers' gut. So how are you, how have you seen data or how is data perceived and is that changing in terms of what the data shows that the physician about the patient's condition and what the patient needs right then and there, versus what the doctors gut is telling him that the patient needs? >> Yeah and that's where that augmentation and complementary nature, right? So AI and doctors, they're like complementing each other, So predictive algorithm is not replacing doctors the expertise, so you still need that. What AI and predictive algorithm is playing a big role is in expediting that process, so instead of sifting through manual document so sifting through this much amount of document, they would only need to do this much of document. So then that way it's minimizing that time horizon. It's all about efficiency again, so AI is not going to be replacing doctors anytime soon. We still need doctors, because remember a site is run by a primary investigator and primary investigator owns that site. That's the doctor, that's not a machine. That's not an AI algorithm, so his or her approval is the final approval. But it's all about efficiency cost cutting and bringing the drugs to the market faster. If you can cut down these 12 years by half, think about that not only are you saving lots of money, you are also helping patients because those drugs are going to get to the market six year earlier. So you're saving lots of patients in that regard as well. >> One thing that technologies like Watson can do is sort through, read millions of documents lab reports and medical journals and derive insights from them, is that helping in the process of perhaps avoiding some clinical trials or anticipating outputs earlier? >> Yes, because if you see Watson run a clinical study with Cleveland Clinic recently or Mayo Clinic I think or maybe both. While they reduce the patient recruitment time by 80%, 80%. >> How so? >> Because they sweep through all those documents, EMR results, claims data, all this data they combined-- >> Filter down-- >> Filter down and then say, for this clinical trial, here are the 10 patients you need. It's not going to recommend to who those 10 patients are but it will just tell you that, the goal is the average locations, this that, so that you just focus on getting those 10 patients quickly instead of wasting nine months to research on those 10 patients and that's a huge, huge deal. >> And how can you trust that, that is right? I mean I think that's another question that we have here, it's a big challenge. >> It is a challenge because AI is all about math and algorithm, right? So when you, so it's like, input black box, output. So that output may be more accurate than what you perceive it to be. >> But that black box is what is tripping me up here. >> So what is happening is sometimes, oftentimes, if it is a deep learning technique, so that kind of lower level AI techniques. It's very hard to interpret that results, so people will keep coming back to you and say, how did you arrive at that results? And that's where most of the, there are techniques like Machine Learning techniques that are easily interpretable. So you can convince FDA folks or other folks that here is how we've got to it, but there are a deep learning techniques that Watson uses for example, people will come and, how did you, how did you arrive at that? And it's very hard because those neural networks are multi-layers and all about math, but as I said, output may be way more accurate, but it's very hard to decipher. >> Right, exactly. >> That's the challenge. So that's a trust issue in that regard. >> Right, well, Dr. Santi, thank you so much for coming on theCUBE. It was great talking to you. >> Okay, thank you very much. Thanks for inviting. >> I'm Rebecca Knight for Paul Gillin we will have more from the IBM CDO Summit in just a little bit. (upbeat music)
SUMMARY :
Brought to you by IBM. Thank you so much for coming back on theCUBE. So Dr Santi tell our viewers a little bit about So we have been around over 40 years, so we have seen So you need to do all those things and each takes and not only select the patients, you have to make sure So are the pharmaceutical companies finding that Yes because you will see their Nor do their caregivers have the time. so that they can run their trials with confidence. so that you can monitor the site, him that the patient needs? the expertise, so you still need that. Yes, because if you see Watson run a clinical study here are the 10 patients you need. And how can you trust that, that is right? what you perceive it to be. So you can convince FDA folks or other folks So that's a trust issue in that regard. thank you so much for coming on theCUBE. Okay, thank you very much. from the IBM CDO Summit in just a little bit.
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David Moschella | Seeing Digital
>> Announcer: From the SiliconANGLE Media office in Boston, Massachusetts, it's theCube! (bright music) Now here's your host, Dave Vellante. >> Hi everybody, welcome to this special presentation in the Marlborough offices of theCube. My name is Dave Vellante, and I'm here with a friend, a colleague, a mentor of mine, David Moschella who is an author and a Fellow at Leading Edge Forum. Dave, thanks for coming in. It's great to see you. >> Hey, great to see you again. So we're going to talk about your new book, Seeing Digital: A Visual Guide to Industries, Organizations, and Careers of the 2020s. I got it here on my laptop. Got it off of Amazon, so check it out. We're going to be unpacking what's in there today. This is your third book I believe, right? Waves of Power and... >> David: Customer-Driven IT. >> Customer-Driven IT which was under the '03 timeframe coming out of the dot-com, and to me this is your most significant work, so congratulations on that. >> Well, thank you. >> Dave: I know how much work goes into it. >> You bet. >> So what was the motivation for writing this book? >> Well it's a funny thing when books are a lot of work, and during those times you wind up asking yourself why am I (laughing) doing this because they put in so much time. But for the last seven or eight years our group, the Leading Edge Forum, we've been doing a lot of work mostly for large organizations and our clients told us that the work we've been doing in consumerization, in Cloud, in disruption, in machine intelligence was really relevant to not just them but to their wider audiences of their partners, their customers, their employees. And so people are asking can we get this to a wider audience, and really that is what the book is trying to do. >> Yeah, you guys have done some great work. I know when I can get my hands on it I consume it. For those of you who don't know, Dave originally came up with the theory of disintegration to kind of explain the shift from centralized mainframe era to the sort of open distributed competition along different lines which really defined the Wintel era. So that was kind of your work really explaining industry shifts in a way that helped people and executives really understand that. And then the nice thing about this book is you're kind of open-sourcing a decade's worth of research that yourself and your colleagues have done. So talk about the central premise of the book. We're entering a new era. We're sort of exiting the Cloud, Web 2.0 era. We're still trying to figure out what to call this. But what's the central premise of the book? >> Yeah, the central premise is that the technologies of the 2020s will indeed define a new era, and the IT era industry just evolves. We had the mainframe era, the mini era, the PC and the Internet era, the mobility era, and now we're going in this era of intelligence and automation and blockchains and speech and things that are just a entire new layer of intelligence, and that that layer to us is actually more the powerful than any of the previous layers we've seen. If you think back, the first Web was founded around technologies like search and email and surfing the Web, quite simple technologies and created tremendous companies. And then the more recently we have sort of the social era for Facebook and Salesforce. And all these companies, they sort of took advantage of the Cloud. But again, the technologies are relatively simple there. Now we're really looking at a whole wave of just fundamentally powerful technology and so trying to anticipate what that's going to mean. >> So going from sort of private networks to sort of public networks to a Cloud of remote services to now this set of interrelated digital services that are highly accessible and essentially ubiquitous is what you put forth in the book, right? >> Yeah, and we put a lot of emphasis on words. Why do words change? We had an Internet that connected computers and a Web that sort of connected pages and documents and URLs. And then we started talking about Cloud of stuff out there somewhere in cyberspace. But when we look at the world that's coming and we use those words, pervasive, embedded, aware, autonomous, these aren't words that are really associated with a Cloud. And Cloud is just a metaphor, that word, and so we're quite sure that at some point a different word will emerge because we've always had a different word for every era of change and we're going into one of those eras now. >> So a lot of people have questions about we go to these conferences and everybody talks about digital disruption and digital transformation, and it's kind of frankly lightweight a lot of times. It doesn't have a lot of substance to it. But you point out in the book that CEOs are asking the question, "How do I get digital right?" They understand that something's happening, something's changing. They don't want to get disrupted, but what are some of the questions that you get from some of your clients? >> Yeah, that first question, are we getting digital right sort of leads to almost everything. Companies look at the way that a Netflix or Amazon operates, and then they look at themselves and they see the vast difference there. And they ask themselves, "How can we be more like them? "How can we be that vast, that innovative, that efficient, "that level of simple intuitive customer service?" And one of the ways we try to define it for our clients is how do they become a digital first organization where their digital systems are their face to the marketplace? And most CEOs know that their own firm doesn't operate that way. And probably the most obvious way of seeing that is so many companies now feeling the need to appoint a Chief Digital Officer because they need to give that task to someone, and CDOs are no panacea but they speak to this need that so many companies feel now of really getting it right and having a leadership team in place that they have confidence in. And it's very hard work, and a lot of our clients, they still struggle with it. >> One of the other questions you ask in the book that is very relevant to our audience given that we have a big presence in Silicon Valley is can Silicon Valley pull off a dual disruption agenda? What do you mean by that? >> Yeah, if you look at the Valley historically you could see them essentially as arms merchants. They were selling their products and services to whoever wanted to buy them, and companies would use them as they saw fit. But today in addition to doing that they are also what we say is they're an invading army, and they are increasingly competing with the very customers they've traditionally supplied, and of course Amazon being perhaps the best example of that. So many companies dependent on AWS as a platform, but there's Amazon trying to go after them in health care or retail or grocery stores or whatever business they're in. Yeah, content, every business under the sun. And so they're wearing these two dual disruptions hats. The technologies of our time are very disruptive, machine intelligence, blockchains, virtual reality, all these things have disruptive technology. But that second disruptive agenda of how do you change insurance, how do you change health care, how do change the car industry, that's what we mean, those two different types of disruptions. And they're pursuing both at the same time. >> And because it's digital and it's data, that possibility now exists that a company, a technology company can traverse industries which historically haven't been able to be penetrated, right? >> Yeah, absolutely, in our view every industry is going to be transformed by data one way or another. Whether it is disrupted or not is a second question, but the industry'll be very different when all of these technologies come into play, and the tech companies feel like they have the expertise and the vision of it. But they also have the money, and they're going to bet heavily to pursue these areas to continue their growth agenda. >> So one of the other questions of course that IT people ask is what does it mean for my job, and maybe we can, if we have time, we can talk about that. But you answer many of these questions with a conceptual framework that you call the Matrix which is a very powerful, you said words matter, a very powerful concept. Explain the Matrix. >> Okay, yeah. If we start and go back they have this idea that every generation of technology has its own words, Internet, Web, Cloud, and now we're going to a new era, so there will be a new word. And so we use the word Matrix as our view of that, and we chose it for two reasons. Obviously there's the movie which had its machine intelligence and virtual worlds and all of that. But the real reason we chose it is this concept that a matrix as in matrix mathematics is a structure that has rows and columns. And rows and columns is sort of the fundamental dynamic of what's going on in the tech sector today, that traditionally every industry had its own sort of vertical stack of capabilities that it did and it was sort of top to bottom silo. But today those horizontal platforms, the PayPals, the AWSs, the Facebooks, they run this, Salesforce, all these horizontal services that cut across those firms. And so increasingly every industry is leveraging a common digital infrastructure, and that tension between the traditional vertical stacks and these enormously powerful horizontal technology firms is really the structural dynamic that's in play right now. >> And at the top of that Matrix you have this sort of intelligence and automation layer which is this new layer. You don't like the term artificial intelligence. You make the point in the book there's nothing really artificial about it. You use machine intelligence. But that's that top layer that you see powering the next decade. >> Absolutely, if you look at the vision that everybody tends to have, autonomous cars, personalized health care, blockchain-based accounting, digital cash, virtual education, brain implants for the media, every one of those is essentially dependent on a layer of intelligence, automation, and data that is being built right now. And so just as previous layers of technology, the Web enabled a Google or an Amazon, the Cloud enabled AWS or Salesforce, this new layer enables companies to pursue that next layer of capabilities out there to build that sort of intelligent societal infrastructure of the 2020s which will be vastly different than where we are today. >> Will the adoption of the Matrix, in your opinion, occur faster because essentially it's built on the Internet and we have the Internet, i.e. faster than say the Internet or maybe some other major innovations, or is it going to take time for a lot of reasons? >> I think the speed is actually a really interesting question because the technology of the 2020s are extremely powerful, but most of them are not going to be immediate hits. And if you look back, say, to search, when search came out it was very powerful and you could scale it massively quickly. You look at machine learning, you look at blockchains, you look at virtual realities, you look at algorithms, speech and these areas, they're tremendously powerful. But there's no scenario where those things happen overnight. And so we do not see an accelerating pace of change. In fact it might be people often overestimate the speed of change in our business and consistently do that. But what we see is a sort of fundamental transformation over time, and that's why we put a lot of emphasis on the 2020s because we do not see two years from now this stuff all being in place. >> And you have some good examples in the book going back to the early days of even telephony. So it's worth checking that out. I want to talk about, bring it back to data, Amazon, Google, Apple, Microsoft, and Facebook, top five companies, public companies in terms of market cap. Actually it's not true after the Facebook fake news thing. I mean Berkshire Hathaway is slightly past Facebook. >> It'll be back (laughs). But I agree, it'll be back, but the key point there is these companies are different, they've got data at their core. When you compare that to other companies even financial services industry companies that are really data companies but the data's very bespoken, it's in silos. Can those companies, those incumbent companies, can they close that gap? Maybe you could talk about that a little bit. >> Yeah, we do a lot of work in the area of machine intelligence, artificial, whatever you want to call it. And one of the things you see immediately is this ridiculously large gap between what these leading companies do versus most traditional firms because of the talent, the data, the business model, all the things they have. So you have this widening gap there. And so the big question is is that going to widen or is it going to continue, will it narrow? And I think that the scenario for narrowing it I think is a fairly good one. And the message we say to a lot of our clients is that you will wind up buying a lot more machine intelligence than you will build because these companies will bring it to you. Machine intelligence will be in AWS. It'll be in Azure. It'll be in Salesforce. It'll be in your devices. It'll be in your user interfaces. It'll be in the speech systems. So the supply-side innovations that are happening in the giants will be sold to the incumbents, and therefore there will be a natural improvement in today's situation where a lot of incumbents are sort of basically trying to build their own stuff internally, and they're having some successes and some not. But that's a harder challenge. But the supply side will bring intelligence to the market in a quite powerful way and fairly soon. >> Won't those incumbents, though, have to sort of reorganize in a way around those new innovations given that they've got processes and procedures that are so fossilized with their existing businesses? >> Absolutely, and the word digital transformation is thrown around everywhere. But if it means anything it is having an organization that is aligned with the way technology works. And a good example of that is when you use Netflix today there's no separate sales experience, market experience, customer service, it's just one system and you have one team that builds those systems. In a typical corporation of course you have the sales organization and the marketing organization and the IT organization and the customer service organization. And those silos is not the way to build these systems. So the message we send to our clients if you really want to transform yourself you have to have more of this team approach that is more like the way the tech players do it. And that these traditional boundaries essentially go away when you go in the digital world where the customer experience is all those things at the same time. >> So if I'm hearing you correctly it's sort of a natural progression of how they're going to be doing business and the services that they're going to be procuring, but there's probably other approaches. Maybe it's force, but you're seeing maybe M&A or you're seeing joint ventures. Do you see those things as accelerating or precipitating the transformation or do you think it's futile and it really has to be led from the top and at the core? >> It's one of the toughest issues out there. And the reason people talk about transformation is because they see the need. But the difficulty is enormous. Most companies would say this is a three- or four-year process to make significant change, and this in a marketplace that changes every few months. So incumbent firms, they see where they want to go and it's very hard, and this is why this whole thing of getting digital right is so important, that people need to commit to significant change programs, and we're seeing it. And my parent company, DXC, we do a lot of this with clients and they want to embark on this program and they need people who can help them do it. And so leading a transformation agenda in most firms is really what digital leadership is these days and who's capable of doing that which requires tremendous skills in soft skills and hard skills to do right. >> Let's talk about industries and industry disruption. When you looked at the early disrupted industries whether it was publishing, advertising, music, one maybe had the tendency to think it was a bits versus atoms thing, but you point out in the book it's really not the case because you look at taxis, you look at hotels. Those are physical businesses and they've been disrupted quite substantially. Maybe you could give us some thoughts and insight there, particularly with regard to things like health care, financial services which haven't been disrupted. >> And there's a huge part of the work that I've been doing for years. And as you say, if you look at the industries that actually have been disrupted, they're all relatively low-security, low-risk businesses, music, advertising, taxis, retail. All these businesses have had tremendous changes. But the ones that haven't are all the ones where the stakes are higher, banking, insurance, health care, aerospace, defense. They've been hardly disrupted at all. And so you have this split between the low-risk industries that have changed and the high-risk ones that haven't. But what's interesting to me about that is that these technologies of the 2020s are aimed almost directly at those high-risk industries. So machine intelligence is aimed directly at health care and autonomous systems is aimed directly at defense and blockchains are aimed directly at banking and insurance. And so the technologies of the past if you look at Internet and the Web and the Cloud eras, they were not aimed at these industries. But today's are, so you now have at least a highly plausible scenario where those industries might change too. >> When to talk to companies in those industries that haven't been disrupted do you get a sense of complacency that ah well, we haven't been disrupted, We're going to wait and see, or do you see a sense of urgency? >> No, complacency is baked in for years of people saying, "We've heard all this before. "We're doing just fine. "Maybe it's their industry but not ours." >> Dave: You don't buy it. >> Or the main one is, "I'll be (laughing) retired "before any of this stuff matters for the senior execs." And the thing about all four of those is they're probably true. They have heard all this before because there was a lot of excessive hype. Many of them are doing just fine. Well the one about the other industries is a wrong one, but and many of them will be retired before the things really bite if executive's in their late in their career. So the inertia and the complacency is an enormous issue in most traditional companies. >> So let's do a little lightning round if we can. Oh, actually I just want to make a point. In the book you lay out disruption scenarios for each industry which is really worthwhile. We don't have time to go through that here, but let's do a little lightning round here, some of the questions that you ask that I'd love to get your opinion on of which of course there are no right answers but we can maybe frame it. Let's start with retail. Do you think large retail stores are going to disappear? >> Well the first I say is that disruption is never total. There are still bookstores, there are still newspapers, there are still vinyl records. >> Dave: Mainframes, saving IBM. >> (laughing) Indeed, indeed, but real disruption means that the center of gravity is just totally moved on. And when you look at retail from that point of view, absolutely. And will large ones totally disappear? No, but Wal-Mart is teetering. If you go into a large, Best Buy, a company that strong hero locally, you go into there, there's hardly anybody in there. And so those stores are in tremendous trouble. The grocery stores, the clothing stores, they'll have probably a better future, but by and large they will shrink, and the nature of malls will change quite substantially going forward. People are going to have to find other uses for those spaces, and that's actually going on right now. >> It's funny, it is, and certainly some of the more remote malls you find that they're waning. But then some of the higher-end malls, they seem, you can't find a parking space. What's your sense of that, that that's still inevitable or it's because it's more clothing or maybe jewelry? >> And there's some parts of America that have a lot of money, and therefore they fill up malls. But I think if you look at what's going on in the malls, though, they're becoming more like indoor cities full of restaurants and health clubs and movie theaters and sometimes even college courses and health care centers, daycare centers, air conditioning. Think of them as an indoor environment where you might have the traditional anchor stores but they're less necessary over time. Quite a bit less necessary. >> You mentioned college courses. Education's something we haven't talked about which is again ripe for disruption. Machines, will they make better diagnoses than doctors? >> Yeah, you see this already in image processing, anything that has to do with an image, X-rays and mammograms, cancers, anything, tissues. The machine learning progress there has been tremendous and to the point where schools now should be seriously thinking about how many radiologists do they really want to train because those people are not going to be needed as much. However they're still part of the system. They approve things, but the work itself is increasingly done by machines. And it means increasingly that it's not just done by machine, it's done by one machine somewhere else rather than every hospital setting up its own operations to do this stuff. And health care costs are crazy high in every country in the world, especially here in America. But if you're ever going to crack those costs you have to get some sort of scale, and these machine learning-based systems are the way to do it. And so it is to me not just a question of should this happen, it's that this is so what needs to happen. It's really the only sort of economic path that might work. >> You make the point that health care in particular is really ripe for disruption of all industries. The next one's really interesting to me. You talked about blockchain being sort of aimed at banking and financial services and as an industry that has not really yet been disrupted. But do you think banks will lose control of the payment systems? >> Banks have been incredibly good at keeping control through cash and paper checks and credit cards and ATM machines. They've been really good about that and perhaps they will ride this one too. But you can see countries are clearly going to, they're getting rid of cash. They're going to digital currencies. There's the need to be able to send money around as simply as we send emails around, and the banking industry is not really supporting (laughing) those changes right now. So they are at risk, but they are very good at co-opting stuff, and I wouldn't count them out. >> And the government really wants to get rid of paper money. You've made that point, and the government and the financial services-- >> Work together, and yeah. >> They always work together, they have a lot to lose. >> Yeah, and way back when Satoshi Nakamoto, whoever he or she is or it, they, whatever it is, said that bitcoin would either be very, very big or it would vanish altogether. And I think that statement is still true, and we're still in that middle world. But if bitcoin vanishes, something doing a similar thing will emerge because the concepts and the capabilities there are really what people want. >> Yeah, the killer app for blockchain is for right now it's money. (laughing) >> Yeah, it's speculation, (laughing) I mean it's, (laughing) and no one uses it to buy anything. (Dave laughing) That was the original bitcoin vision of using it to go buy pizzas and coffees. It's become gold, it's digital gold. I mean it's all it is. >> The value store... >> It's digital gold that is very good in the dark Web. >> And if anybody does transact in bitcoin they immediately convert it to fiat currency. (laughing) >> Perhaps someday we'll learn that the Russians actually built bitcoin (Dave laughing) and it's Putin's in control. (David and Dave laughing) Stranger things have happened. >> It's possible. >> Hey, why keep it anonymous? >> They are the masters of the dark Web. (Dave laughing) >> Could be Russians, could be a woman. >> David: Right, right, nobody has any idea. >> Robotic process automation is really interesting with software robots, robots. Do you see that reversing sort of offshoring, offshore manufacturing and other services? >> Not really, I think in general people looked at robotics, they looked at 3D printing and said, "Maybe we can bring all this stuff back home." But the reality is that China uses robots and 3D printing too and they're really good at it. If anything's going to bring manufacturing back home it's much more political pressures, trade strategies, and all the stuff you see going on right now because we do have crazy imbalances in the world that probably will have to change. And as Ben Stein the economist once said, "Well if something can't go on forever, it won't." And I think there will be some reversals, but I think they'll be less about technology than they will be about political pressures and trade agreements and those sort of changes. >> Because the technology's widely accessible. So how far do you think we can take machine intelligence and how far should we take machine intelligence? >> Well I make a distinction right now that I think machine intelligence for particular purposes is tremendous if you want to recognize faces or eventually talk to something or have it read something or recognize an activity or read images and do all the things it's doing, it's very good. When they talk about a more general-wise machine intelligence it's actually really poor. But to me that's not that important. And one way we look at machine intelligence, it's almost like the app industry. There'll be an app for that, there'll be a machine learning algorithm for almost every little thing that we do that involves data. And those areas will thrive mightily. And then sort of the bottom line we try to at that as who's got the best data? Facebook is good at facial recognitions because it's got the faces, and Google's good at language translation because it has the books and language pairs better than anybody else. And so if you follow the data and where there's good data machine learning will thrive. And where there isn't it won't. >> The book is called Seeing Digital: A Visual Guide to the Industries, Organizations, and Careers of the 2020s, and part of that visual guide is every single page actually has a graphic. So really a new concept that you've... >> Yeah, and thanks for bringing that in. And the reason the book is called Seeing Digital is that the book itself is a visual book, that every page has a graphic, an image, a picture, and explains itself below. And just in our own work with our own clients people tell us it's just a more impactful way of reading. So it's a different format. It's great in the ebook format because you can use colors, you can do lots of things that the printed world doesn't do so well. And so we tried to take advantage of modern technologies to bring a different sort of book to the market. >> That's great. So Google it and you'll find it easily. Dave, again, congratulations. Thanks so much for coming on theCube. >> David: Thank you, a pleasure. >> All right, and thank you for watching, everybody. We'll see you next time. (bright music)
SUMMARY :
Announcer: From the SiliconANGLE Media office in the Marlborough offices of theCube. Organizations, and Careers of the 2020s. and to me this is your most significant work, and really that is what the book is trying to do. So talk about the central premise of the book. and that that layer to us is actually more the powerful and a Web that sort of connected that CEOs are asking the question, And one of the ways we try to define it for our clients and of course Amazon being perhaps the best example of that. and the tech companies feel like they have the expertise So one of the other questions of course that IT people ask and that tension between the traditional vertical stacks And at the top of that Matrix of the 2020s which will be vastly different Will the adoption of the Matrix, in your opinion, and you could scale it massively quickly. And you have some good examples in the book but the key point there is these companies are different, And one of the things you see immediately Absolutely, and the word digital transformation and the services that they're going to be procuring, is so important, that people need to commit to one maybe had the tendency to think and the high-risk ones that haven't. of people saying, "We've heard all this before. And the thing about all four of those some of the questions that you ask Well the first I say is that disruption is never total. and the nature of malls will change It's funny, it is, and certainly some of the more But I think if you look at what's going on Education's something we haven't talked about and to the point where schools now and as an industry that has not really yet been disrupted. and the banking industry is not really and the government and the financial services-- because the concepts and the capabilities there Yeah, the killer app for blockchain (laughing) and no one uses it to buy anything. they immediately convert it to fiat currency. that the Russians actually built bitcoin They are the masters of the dark Web. Do you see that reversing sort of offshoring, and all the stuff you see going on right now and how far should we take machine intelligence? and do all the things it's doing, it's very good. and part of that visual guide is that the book itself is a visual book, So Google it and you'll find it easily. All right, and thank you for watching, everybody.
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A Real World Enterprise Journey To The Cloud
>> Narrator: From the SiliconANGLE Media office in Boston, Massachusetts, it's the Cube. Now here's your host, Dave Vellante. >> Hi everybody, welcome to this special Cube conversation with a practitioner, a real-world enterprise journey to the Cloud. I'm here with Jake Burns, who's the Vice President of Cloud Services at Live Nation Entertainment, in from L.A. Jake, thanks for coming in to our Marlborough Studio, appreciate you having in. >> I'm glad to be here. >> So tell me about your role. >> So, I'm head of cloud services for Live Nation, and what that means is, me and my team are in charge of infrastructure for IT, including cloud infrastructure, as well as the move to the cloud, which we completed early 2017, enterprise messaging, which includes e-corporate email, DNS, database services, and storage management. >> So, recent journey. How did it start? Was it a top-down push, did you go to management and say, "Hey, we got to do this," describe that dynamic. >> Yeah, so it started off as kind of a bottom-up push. >> Dave: Really? >> For a number of years I've been really wanting to get us involved in public cloud, at least in some level. But, it really didn't hit critical mass until our CEO, late 2015, had a mandate that we're going to move 100% to cloud, and modernize all of IT. And that's when we really hit the ground running. >> Why did, from a bottom-up standpoint, why did you guys want to do that? Was it because cloud's cool, that's where all the action is, the developers want to be there, or was it something else? >> We spent a lot of time managing infrastructure and data centers, and it's just not part of our core business. We wanted to focus more on satisfying the business, and providing value to the business. And, our time could be better spent really helping solve their problems, rather than deal with hardware and systems. Another thing is just business agility in general. If we want to stand up a new system, the typical lifecycle could be three to six months, just to get an application up and running. With cloud, we can do that in days, weeks, worst case. So, being able to respond quickly to business needs is something that's really important to us, and we saw with public cloud that we could do that a lot more efficiently. >> And when you think about the early cloud days, the rhetoric was all about agility, and it actually, that really was the main business benefit. You guys of course saved a lot of money too, and I want to get into that, but how did you get started? It must have been, kind of a little nervous, like the first time you jumped off a high cliff or something. Right, because you have an existing business to run, and yet you're going to migrate everything. Migrate's like this evil word, so how did you get started? >> For us, we realized very early on that this was a big technology change for us, and it was going to require new skills that we didn't have, so the first thing we did, was we really just got training across the board. We brought trainers from AWS to our offices, and we did every training program that they offered. Got the certifications. And made sure that we really understood what we were dealing with before we got started. So that was really step number one. >> And how did that go? Were they really supportive? Everybody says AWS, really not hands-on, they just send me an email. How did that go? >> In the beginning, there's resistance. Just like all projects like this, people are concerned they're going to lose their jobs. >> Dave: Resistance from your guys. >> Oh, yeah, yeah- >> Not the AWS people, they were- >> Oh, no, of course, right. No no, our guys, before they really understand the situation, it looks like we're being outsourced. We're moving all of our infrastructure. This is our job. We're managing hardware, we're managing servers, we're managing data centers, and all that stuff's going to go away, so what are we going to do, right? So, really, even before the training, the priority for me was to get people to understand that this is not something that's a danger for your career. Quite the contrary. This is going to make you more valuable. You're going to get trained on this technology. You're going to get real world experience, moving a Fortune 500 company to the cloud, and at the end of this, someone is going to need to maintain it. So not only will you have job security, but you're probably not going to care about job security at the end of this, because you're going to be so valuable in the marketplace. >> So, we're all in sales, aren't we? So you had to sell them a little bit on the concept, but then they responded positively, it sounds like. >> Yeah, and part of that is because it's the truth. I was telling them the truth, so it was an easy sell. But it's a very important component of any cloud migration project like this. If you don't have support from your people, it's not going to succeed. >> Okay, so you get through the training. Your guys are onboard, you have alignment there, and then take us through sort of the journey. How long did it take, what were some of the challenges that you faced? >> The target was 12 months to move everything, and we're talking about 668 servers, 118 applications, including Oracle, SAP, some really things that are not trivial to move to the cloud. We were able to move 90% of everything in 12 months, and then the long tail took an additional five months, so that's 17 months in total to move everything. >> And that long tail, was that the Oracle apps? >> Yeah, so our strategy was to move the easy stuff first, as we learned, because we learned along the way. We really didn't know what we were doing when we started. By the end of the project, we knew exactly how to do the project. >> Easy stuff like messaging? >> Like single server applications that are running supported software, where we have a business stakeholder that's cooperative. >> Dave: Web stuff? >> Yeah, like internal stuff, like our monitoring systems, things that we completely control. >> Dave: Things that were under the control of IT, didn't involve a lot of politics, and ... >> Jake: Exactly. >> Learn there, okay. >> Right, so the idea was, get real world experience moving live production systems on the easy stuff, and it kind of builds up our skillset, but at the same time it builds forward momentum, which is critical for a project like this. There's a lot of people that are just waiting for the first failure to kind of put a stop to the whole thing, right? There's a lot of skepticism as to whether this can even be accomplished or not. So, getting, I truly believe a key component for a project like this is to get momentum on your side early on, and the way you do that is by attacking the easy problems first, and then get progressively more difficult as you go along. And so at the end, you end up with the most difficult applications to move, but at that point, you have full buy in from everyone because you've been successful so far, and you and your team are practiced and accomplished, and have the skillsets necessary through moving all the more easy stuff before that. >> Okay, and just a quick aside, I have to ask. So, Oracle is kind of using licensing as a weapon, especially, there's this, I call it urinary Olympics, sorry, with Oracle and AWS. You may not have visibility on it, if you don't we can move on, but was that a concern? >> Absolutely, yeah. So this was a major problem that we've had to deal with, and Oracle doesn't make it easy. They don't necessarily want their customers moving to AWS. So, that was part of the challenge. Part of the challenge was, how do we move this without having to pay more in licensing? And what it really comes down to, is you have to make your Oracle databases run more efficiently in AWS, in order to lower the core count, which is what the licensing is based on, in order to keep your costs neutral, because Oracle will charge you double for your database, per processor, in the cloud in AWS than they will on prem. So, really the only way around that, besides negotiating with Oracle if you're able to do that, if you're not able to do that, then your only option is to make it run twice as efficiently from a processor standpoint. >> Thank you for sharing that with our audience. We've written a lot about ways to reduce your core count. Ways to make IO optimized, and if you can do that, you can actually save a lot of money. Maybe we'll have you back on at Reinvent, and we can talk more about that. But so, back to your story here. You got a huge budget to do this, right? Big bag of money to say, go move to AWS? >> Unfortunately, we didn't have that luxury. So, we run very lean. So we had essentially a flat budget, 2016, when we did the majority of these moves. So we just had to find a way to do it without spending money. And so, it was a bit of a juggling act. We were decommissioning systems in the data center, and canceling support contracts, so we were able to kind of use some of that money and repurpose some of that money for moving to AWS, but we really didn't have a budget for hiring consultants, or to buy expensive software, or anything like that. So, what we had to do was, basically become the consultants, to do the cloud migration. And so, that's where that training comes into play. So by training the team, and getting them up to speed, and essentially creating cloud engineers, we were able to be internal consultants to the business, perform the move internally at a very low cost. >> All within that sort of 12/17 month timeframe, you were able to affect that skills transition. >> Right, so we were simultaneously maintaining the old infrastructure, moving the infrastructure to AWS, and maintaining the infrastructure in AWS. So there were a lot of long hours. >> I'll bet. That's weekends. >> But, we were enthusiastic about doing it. Everyone was very excited once we got going, and so people were willing to do it. You talk about the people challenges. I think we've addressed that a little bit anyway. What were some of the other challenges? You got a reasonably sized application portfolio, you got data, you got your backup systems. What were some of the challenges that you faced, and how did you address them? >> Yeah, so that's a great question. One thing that people don't realize is that AWS isn't necessarily designed for enterprise applications. It's getting a lot better. But, there are some things where it just doesn't fit automatically. So, one area where that's especially true is with storage. AWS has a fantastic storage offering, especially with S3, their object storage. But unfortunately, most enterprise applications, they can't utilize. Legacy enterprise applications won't utilize object stores, they want block storage. >> They don't want get put, they want block storage, okay. >> Yeah exactly. And then the block storage in AWS is different than the block storage than what you're used to in the data center, typically. So, kind of allowing these applications, like Oracle, to work on AWS's block storage can be a challenge. It can be expensive, and there can be some risk there, just because of the way that it works. So, this is where using a third party makes sense. This is one of the rare circumstances where I think using a third party makes sense. We found a company called Actifio that does virtual storage in AWS, and one of the great things about this product is it essentially mimics the way that the old storage worked in our old environment, in our data center. So the application continued to function. So we're able to take snapshots, we're able to clone environments, we're able to do all of these things that we are not able to do in AWS natively, with the Actifio product. And it saved us a lot of money, and allowed us to avoid a lot of having to change our workflows to get around some of the delays with doing snapshots and stuff natively. >> And is your strategy to have this sort of hybrid approach between on prem and public cloud, or multiple public clouds? Is that part of the strategy, and how does this capability fit into that? >> Yeah, it's a great question. Our initial strategy was 100% going all in with AWS, and officially that's still our strategy. I am a proponent of multi-cloud in certain circumstances. For example, disaster recovery and backups, I think it makes sense, if your 100% in the cloud, to have a second cloud provider to hold your backup data, just so you don't have everything in one place. I think, for the same reason, hybrid cloud makes a lot of sense. And I think also hybrid cloud makes a lot of sense, just because not all applications are a good fit for a public cloud, and Oracle, SAP, would be two of those examples. Now we were forced to move everything to AWS, and it was a fun challenge, and we were able to accomplish that. But doing it over again, if we had the option of doing hybrid cloud, there may be a couple applications that I would say keep it on prem, because it just works better that way. >> And, can you double click on the storage virtualization capability that you talked about. Kind of how does that work, and how do you have to ... Were there any kind of things that you had to do to prepare for that? Any sort of out of scope expectations that customers should be aware of? >> With Actifio it's a pretty turnkey solution. So, there's a little bit of a learning curve, but there's a learning curve with using the AWS native tools as well. So I would say probably less of a learning curve if you use a product like Actifio, because it's more familiar to the people that are already working on these systems. So if you have existing staff, and they're used to doing things in the data center, and they're used to doing things with traditional enterprise storage, the Actifio tools is going to look a bit more familiar than the AWS tools. So, there's a learning curve either way, but I would say look at a product like Actifio if you're an enterprise trying to do this. >> So what was the business impact of using Actifio? Then I want to ask you about the whole move to AWS. Did it speed the time to deployment for AWS? Did it help you cut cost? What was the business impact? >> Unfortunately, we didn't become aware of this product until after we had moved. So, we're in the process now of replacing some of our storage devices with virtual storage with Actifio. But I wish we had found this product sooner. I advise anyone who's new at this, anyone who's doing a migration, to leverage something like this to actually move their data, because it's a much more efficient way to do it. So, if I could go back in time, I would do that. >> What would have been the business impact? Is this time and money? >> Yeah, time and money, for sure. So, the moving of the data is one of the biggest challenges that you're going to have moving to cloud. We had a petabyte of data that we had to move, and that's no small task to get that moved in 12 months. So, any tool that you can use that can make that more efficient, is going to shorten the amount of time you're going to be doing the migration. And, consequently, shorten the amount of money that you spend doing the migration. Also it would have saved us a lot of time, because now we're going back and having to change things, and put things under Actifio. If we would have done it like that to begin with, we wouldn't have to spend that effort after the fact. >> Why does Actifio make it more efficient? Is it data reduction? Is it automation? >> So essentially the biggest benefit is that it allows you to not have duplicates of your data. So, if you have a dozen or so copies of your database, for different types of environments, test, UAT, dev, etc., and you're duplicating those, and storing each one of those separately, you're going to pay for each one of those separately, and have to manage each one of those separately. If you're able to use virtual storage, then you really have one copy of the data, or however many copies of data you really need to be protected, and the rest of those can be virtual copies. And those don't cost you anything from a storage point of view. The other benefit is, if you want to clone an environment, or copy an environment, or take a snapshot of an environment, it can happen instantaneously, rather than wait for the hours or days that it would take to copy a large dataset. >> So it becomes the single point of control, with a catalog, and give you visibility over all your data, and your copies, and allows you to manage that, is that correct? >> Yeah, and the management becomes a lot easier, because you have software that's keeping track of your snapshots, and keeping track of all your copies of data, rather than try to track that all manually. >> Okay. Let's bring it back to the big AWS picture. So you move to the cloud. What was the business impact of that? You mentioned agility. Did you save money? How much? Maybe give us some visibility on that. >> Because we're so cost conscious, saving money was a priority. I don't think it's necessarily something to expect, especially initially, if you're an enterprise moving to the cloud. Cost shouldn't be the driver. Agility should be the driver. But, in our case, we were able to achieve 18% reduction in TCO, on year one. And, that's just because we were just very focused on cost. We're very cost sensitive, and it's very important for us to be efficient, and to not spend money unnecessarily. I know that's a priority for everyone, but it's a top priority for us. And so, my point is it can be done. You can move to the cloud. You can move 100% to public cloud if you're an enterprise, and you could make it cost neutral, or even favorable. It is possible. >> So you hear a lot of stuff in the press about how the cloud is very expensive. You could actually do it cheaper on prem. Based on your experience, you don't buy that. >> Well, I wouldn't say that's false. You can, in a lot of circumstances, do it cheaper on prem. It really depends on the workload. So I mentioned earlier that I think hybrid is probably the right approach for most people. So just because we're saving money by going 100% cloud, doesn't mean we wouldn't save more money if we went hybrid cloud, and put the more expensive things that run in cloud, on prem. So, because it's pay for what you use, the things that you very heavily utilize, those are good candidates to keep on prem. The things that are more bursty, those are the things that are better candidates to put in the cloud. The easiest things, candidates to put in the cloud, are disaster recovery and backups, those are no-brainers. DR because that's only something you need to scale up when you use it. So anything that you need to scale up when you use it, or anything that scales up and down, those are the best candidates for cloud. >> Okay, now I understand you're kind of an expert at cutting the AWS utility bill. Maybe you could give us some advice on how to do that, and how'd you learn how to do that? >> Yeah, so that's kind of my area of focus now, is now that we're in the cloud, getting those costs reduced as much as possible. So, there's a lot of ways to do this, but I like to keep it simple, and attack the things that have the biggest impact first. So, people like fancy solutions, but it's really simple. The biggest thing you can do is delete things you're not using. You're paying for consumption, so find things that are not being used, and simply delete them. After that, then find things that are oversized, and right-size them. And then, another big thing is, in the cloud, you have such an easy access to spin things up. To take snapshots of data, to copy data, and it's the classic problem in IT, where everyone requests what they want, and they never tell you when they're done with it. So, it needs to be a full-time effort, to be actively looking for resources that are unused. Snapshots that are no longer needed, volumes that are no longer needed, instances that are no longer needed, and be cleaning those things up on a continuous basis. I find that that's a large percentage of what my team does now, and that's one of the things that keeps our costs in line. >> That's interesting. We always talk here about GRS, getting rid of stuff. Not only did you get rid of a bunch of stuff when you moved in the cloud, you said 600 servers, you got rid of unused capacity, you got rid of a bunch of data, which must have made your general counsel happy, but you're now actively continuing to get rid of stuff. Like you said, it's volumes, it's snaps, and so the things, now you're in the cloud, that GRS mentality is sort of ingrained. >> It has to be. I think that anyone who's in the cloud for some time is going to realize this. You're going to have inflation of costs, simply by doing nothing. So, just to keep your cost neutral, you're going to have to be deleting things on a continuous basis. Now if you want your costs to go down, that's even more difficult. You have to be more aggressive with it. But, just as it's easier to spin things up in the cloud, the good news is it's easier to keep track of what you have, and find things that can be deleted in the cloud, because you don't have to go in the data center and track things down. Everything is virtual. It all can be automated. It's all done, it can be scripted. So, everything's easier. Spinning things up's easier. Cleaning things up is easier, you just have to make it a priority, and make sure it gets done. >> So, some of the financial people in our audience might be listening and saying, "Eh, you know, okay, year one. Roughly 20% savings. It's not that exciting." But we haven't quantified the sort of other business impacts in terms of agility, and that's a harder thing to quantify, but it's early days for you still. Do you expect to get on that S curve, and really start to see a major business impact, beyond that 17, 18%? >> That's a great question. That 18% reduction in TCO, that's just infrastructure costs, so that's not taking into account things like how long does it take for us to spin up an application, and what does that cost the business, that delay? We're not taking that into account. How about the opportunity cost of, we want to try something, but it's too expensive because we've got to buy servers, and we got to hire people to build the application, and install the operating system, all that kind of stuff. Those opportunity costs, they're not captured either. Now, we can try as many things as we want, very inexpensively, and only keep the things that work. So I think there's a lot of hidden cost savings, a lot of hidden value that's very difficult to capture. But, we certainly have those benefits, even if we're not articulating it, and counting it very well, the business feels it, and it's certainly a superior level of service. >> Well it's kind of like when we first got email. Nobody really quantified it, but the productivity impact was enormous. Or the first local area network that you ever installed, and the collaboration that that brought, it's one of those things that's, it's probably telephone numbers, but it's hard to quantify, right? You said the business people see it. Do the finance people see it as well, and are they supportive of this? >> Yeah, it takes a while I think for the non-technical teams to catch up, and really get to where we're at in terms of an understanding of what we're dealing with at this point. So, they're starting to see it. But, all the financial models have to change. All the budgeting needs to change. There's a lot of things that, beyond IT, this kind of transformation affects, and those processes have to change, and those processes generally change more slowly. So procurement needs to change, finance needs to change, security needs to change. Everything really, it's a new world. And once they catch up and kind of really grasp what we're dealing with, I think the whole business is going to be transformed. >> So two last questions. You talked about maybe things you'd do differently. Maybe some advice. But let's focus clearly on advice to your colleagues that are trying to do something similar, get to the cloud, what would you tell them? >> Invest in your people. Focus on cost savings day one. Don't look at doing that after the fact. And don't get too caught up in all the fancy methodologies, and fancy tools. Everybody's going to try to sell you something. Everybody's going to try to tell you they have the best way to do it. But, in general, those things are just going to add complexity to your project. I say keep it simple, keep it lean. Leverage your own people. Because at the end of the day, somebody's going to have to support this environment as well, and if you're relying too much on outside help, then they're not going to be there when it's all said and done. So, consider the endgame. Consider the end state, and how you're going to support that, because it's one thing to be successful migrating to the cloud, but then you have a whole new set of challenges after that. And you're going to have to live with that moving forward. And, I'm not saying it's a bad thing. It's a great thing. But it's something different, and you're going to have to be prepared for that. >> Own it. >> Jake: Own it. >> Yeah, okay. And then, last question, just sort of what's next for you guys? You're just sort of getting started here. You've made a tremendous amount of progress in a year and a half. What's next? Where do you want to take this thing? >> Like I said, right now we're really focused on cost optimization. I think that, like you alluded to earlier, the cloud could be very expensive. The range of how much it can cost is, it's amazing, right? So, this is uncharted territory. We don't know how expensive it should be, how cheap it should be. We just now that we can affect that, to a large degree. So I'm interested in seeing to what degree we can affect that, and I want to see how efficient we can make this. 18% favorable TCO is one thing. Let's see if we can get 30% or 40%. So, really I'm focused on optimizing for cost, security, which is a whole new world in the cloud, and going from there. >> Jake Burns, awesome having you on. Thanks very much for your insights. >> Jake: My pleasure. >> Really appreciate your time. And thank you for watching, everybody. This is Dave Vellante. We'll see you next time. (upbeat music)
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in Boston, Massachusetts, it's the Cube. to the Cloud. and what that means is, me and my team are in charge Was it a top-down push, did you go to management and modernize all of IT. and we saw with public cloud like the first time you jumped and it was going to require new skills that we didn't have, And how did that go? people are concerned they're going to lose their jobs. and all that stuff's going to go away, So you had to sell them a little bit on the concept, Yeah, and part of that is because it's the truth. that you faced? to move to the cloud. By the end of the project, we knew exactly that are running supported software, things that we completely control. Dave: Things that were under the control of IT, And so at the end, you end up with Okay, and just a quick aside, I have to ask. is you have to make your Oracle databases and if you can do that, for moving to AWS, but we really didn't have a budget you were able to affect that skills transition. the old infrastructure, moving the infrastructure to AWS, That's weekends. and how did you address them? is that AWS isn't necessarily designed So the application continued to function. and we were able to accomplish that. and how do you have to ... because it's more familiar to the people Did it speed the time to deployment for AWS? to actually move their data, and that's no small task to get that moved in 12 months. is that it allows you to not have duplicates of your data. Yeah, and the management becomes a lot easier, Let's bring it back to the big AWS picture. and to not spend money unnecessarily. So you hear a lot of stuff in the press to scale up when you use it. on how to do that, and how'd you learn how to do that? and that's one of the things that keeps our costs in line. and so the things, now you're in the cloud, the good news is it's easier to keep track and really start to see a major business impact, and install the operating system, that you ever installed, and the collaboration But, all the financial models have to change. But let's focus clearly on advice to your colleagues Everybody's going to try to sell you something. Where do you want to take this thing? and I want to see how efficient we can make this. Jake Burns, awesome having you on. And thank you for watching, everybody.
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Greg Theriault, SiliconANGLE | Focus On Customers Jan 2018
>> [Narrator] From the SiliconANGLE media office in Boston, Massachusets, it's theCUBE. Now, here's your host, Dave Vellante. >> Hi everybody, Dave Vellante here coming at you from our East Coast studios in Marlborough, MA just outside of Boston. What I wanted to do is give you a little recap of 2017 and what's happening and give you an update on SiliconANGLE Media. So as many of you know SiliconANGLE Media INC comprises three brands. TheCUBE, which as most of you know is we call it sometimes the ESPN of tech, it's our live and on demand video broadcasting element. And of course we have the research arm which is Wikibon and Wikibon.com And then, SiliconANGLE is our news site. And so I want to just, as I said, recap what went down in 2017 some of the things you may not know about. >> Last February, February first, actually we opened the new studio in Palo Alto, California. It's at 989 Commercial ST, you should check it out. It's sort of near the mountain view line but it's in Palo Alto, it's a great location, we have a large studio there. And throughout the year, in 2017 we held events, we had launches, but most importantly John Furrier, my business partner, is really running editorial content programs out of that studio. >> So every Thursday Furrier has high level key guests come in CEOs, VCs, in customers, and they just riff on what's going on in the industry and what's happening It's been an absolutely awesome resource for us and I really encourage you guys to go check it out. We did 135 show days last year. TheCUBE is run by our general manager, Jeff Frick and 135 show days meaning we broadcast live at 135 days at events last year, which is just incredible. >> It was our first year we ever did anything in China We did the Alibaba conference, the cloud show there that was very exciting. We did a number of shows in Europe and of course all the big shows in the United States as well >> We launched three websites last year. TheCUBE.net is the latest one. You know, a lot of times we talk about data driven media. If you go to theCube.net and check it out, you'll see something called theCUBE Alumni database. And theCUBE Alumni database contains virtually everybody who's ever been on theCUBE. So you can search CIOs, CEOs, developers, bloggers, analysts all the folks that have been on theCUBE you can see and they've got a profile page on each one of those so, we're collecting all that data SiliconANGLE.com we launched the new website >> SiliconANGLE is run by Rob Hof, who is our Editor-in-Chief Rob was the Silicon Valley beuro chief for business week for the better part of a decade, so we're really proud to have Rob on. He's been on for the last couple of years and just doing a great job with that site. >> And then Wikibon.com is run by Peter Burris he's our Chief Research Officer He's been with us now for the better part of 2 years and he's got that team cranking on all kinds of research in cloud and AI and data orientation, the edge, and infrastructure for emerging applications like AI. >> One of the areas we're most excited about that we launched in 2017 was a new capability called Clipper. So we have this tool called Video Clipper as you know, John Furrier and I, when we met we had this vision for data driven media and innovation and we launched this tool we call video clipper that was developed by Kent Libbey and his team one of our newer executives that we brought in last year on the product side. >> What Video Clipper does is we transcribe every video now that we do, we'll transcribe this video, and then we synchronize the transcript with the video and we're able to then search video, highlight a text, a paragraph let's say, push a button and boom we've got a clip and that clip is ready to be shared throughout various social media platforms like Twitter, and LinkedIn, and Facebook and the like So very, very excited about that tool you're going to be hearing more about that We don't sell it as a separate tool, we integrate it as part of our offerings and got some new offerings that we're bringing to customers in 2018. >> One of the other really exciting things in 2017 we brought in a new chief revenue officer his name is Greg Theriault, I'm going to introduce you to him today Greg Theriault is with me here in studio, Greg, it's great see you, thanks for spending some time with us. >> [Greg] Thank you, Dave, thanks for the opportunity I've never been more excited. Let me tell you a little bit about myself I live in Concord, MA right around the studio here and I came from the IT industry. I've been there for a long time. I used to be at a small systems integrator, kind of the size of SiliconANGLE Media, building client servers, computing, got certified in Novell, and then I jumped into sales. I worked most recently at Forester Research and was there for almost 18 years, two decades, building the sales capabilities, always wrapped around the customers, but I am thrilled to be here today >> [Dave] So, Novell, when our network goes down can you help us fix that? >> It was about 20 years ago but, you know the history with Novell >> Yeah, another Utah company that somehow didn't make it, but for a while they were a little monopoly. So you've been in the business now for a couple of decades maybe, you know, think about what has happened over the last 20 years, what kind of changes have you seen? Share with us your perspectives. >> I've never seen so much disruption from client server, to social computing, to AI, now it's digital disruption in everything and you hear about this all the time in the news that companies are becoming software companies look around the corner, GE is now GE digital, they're trying to reinvent themselves, very, very exciting times. AI machine learning, autonomous computing, and then right around the corner there's block chain I mean that's the big buzz these days Also there's the autonomous vehicles, and let em give you a quick story About two years ago my son was born and I was fortunate enough to have a breakfast with the CEO of Tesla, and I asked him "Hey, he was born, what's going to happen in 16 years?" and JB said to me quite candidly, he said "if your son is driving a car that's not autonomous it won't be safe and he won't need a license" So, things are happening at an epic speed I don't know I these prediction will be true but it is Telsa >> [Dave] Won't need a license, you know it's funny, I mean, I don't know how you feel about it but when I turned 16 it was one of the most exciting days of a young person's life. You wonder what the social implications of that is if you don't need a license, I don't know maybe they can start driving at 14 or 13, you know whatever but you know what I'm saying? >> [Greg] Yeah That was a really exciting time we couldn't wait to get our permits and "Dad can I drive you to the dump?" Right? It's like... >> Self driving cars and self driving refrigerators, I mean, it's moving fast it's at an epic speed right now >> Well everything, and again, you take that business it's all about the data, as I said in my intro we always talk about data driven media we got so much data, you talk about digital transformation, philosophy is digital meets data >> Right >> and you talked about GE you're seeing all these companies now getting disrupted because digital allows people to move so fast, it allows companies like Apple to get into financial servies and you're seeing Amazon become a content company and it's really all around the data, isn't it? >> [Greg] Absolutely >> So, I wonder if you could share with our audience, SiliconANGLE Media, small company you came from a much larger firm, a big brand, Forester, your former company. What attracted you to SiliconANGLE Media? >> I think it was the fact that I jumped on airplane and went out to Palo Alto and met with your general managers. I think the innovation and the speed, the speed around it's in your DNA and then you took social computing, combined it with really computing power. And then I saw the Video Clipper tool. It's the fastest application I've ever seen to clip video and that innovation, the speed really attracted me to the company, to build really powerful content >> [Dave] Yeah it's been quite a ride since I met John Furrier in 2010. You know, John at the time, said "Dave, whatever we do we have to innovate. "We have to continue to invest in R&D" And those R&D experiments they don't always pay off but when one hits, like the Clipepr tool, it can be a home run so we're very excited about that. Share with us your philosophy, what can we expect from Greg Theriault? >> [Greg] Sure, I appreciate that. Well I'm happy to be here I actually blogged on LinkedIn over the weekend about my transition here, and I think it starts off with my family, my son and my wife they helped me, they grounded me, but my philosophy on business is to really be customer focused to hire the right people, train and coach, and build a different mindset which I call the growth mindset the sales rep of the future is being disrupted right now just like very other function. And that is absolutely pivotal. I think the buyers change, Dave. Faster in two years than the past 100 years the buyer is in control, you have to build systems, processes and technologies wrapped around how do you help the customer be successful at drygrowth and that's the biggest shift going on right now I mean sales right now, again, is being disrupted so social selling and things like that, I want to bring that kind of discipline and processes to SiliconANGLE Media >> [Dave] Well, what about social selling? A lot of people will, when social media really started to come into play, a lot of people say "well, we sell to IT people, and IT people, they don't have time to go on Twitter, they don't do Facebook" What's your perspective, has that changed you know and what about that? >> It's changed faster than I could ever believe buyers buy differently but they also need to see the different presence in social that's Twitter, that's LinkedIn, and that's also you have to be on the phone, you have to be in front of customers but it absolutely is pivotal that the new, let's call it a digital rep, needs to understand the tools to listen. Listen to the customer first and foremost, and it's a new channel but it's a channel here for a long time. Again, it's disrupting sales at an epic pace >> [Dave] So what are your priorities, looking out, say, near term, mid-term, long term? >> [Greg] To wrap my hand around the customer base you have to innovate with them, with the team we build And also to build the collaborative culture I'm really into culture and the ability to kind of game-afy the culture, grow the business, accelerate the business, and also develop the team that we build. I mean, the aspirations to where do they want to be in a couple years will help build the business and that's a global business as well >> Well, of course, a lot of the action in the tech business is out in Silicon Valley, and you and I are based here in the East coast, What can we expect in terms of your presence in Silicon Valley? >> I'll be on a plane a lot, and I don't mind that at all I mean, it's a flat country right now So I'll be on a plane, but also the heat is in Boston, New York, Chicago, but the Valley is where it's at so I'm going to be jumping on plane in two weeks to meet with the team, I can't wait >> [Dave] Well, we're excited Greg, to have an executive of your callabor join our team. >> [Greg] Thank you, appreciate that >> Congratulations, and look forward to many, many years of productive growth and adding value for our clients with you >> [Greg] Likewise, thank you >> Alright, you're welcome. Thanks for watching everybody, this is Dave Vellante with Greg Theriault, we'll see you next time.
SUMMARY :
[Narrator] From the SiliconANGLE media office the things you may not know about. It's at 989 Commercial ST, you should check it out. and I really encourage you guys to go check it out. and of course all the big shows in the United States as well all the folks that have been on theCUBE you can see He's been on for the last couple of years and data orientation, the edge, and One of the areas we're most excited about that we and then we synchronize the transcript with the video Greg Theriault, I'm going to introduce you to him today and I came from the IT industry. over the last 20 years, what kind of changes have you seen? and let em give you a quick story I mean, I don't know how you feel about it but and "Dad can I drive you to the dump?" What attracted you to SiliconANGLE Media? and that innovation, the speed really attracted me You know, John at the time, said the buyer is in control, you have to build systems, also you have to be on the phone, you have to be in front and also develop the team that we build. executive of your callabor join our team. with Greg Theriault, we'll see you next time.
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Paul Sonderegger, Oracle - In The Studio - #Wikibon Boston
>> Announcer: From the Silicon Valley Media Office in Boston, Massachusetts, it's The Cube! Now, here's your host, Dave Vellante. >> Hi, everybody, welcome to a special Silicon Angle, The Cube on the ground. We're going to be talking about data capital with Paul Sonderegger, who is a big data strategist at Oracle, and he leads Oracle's data capital initiative. Paul, thanks for coming in, welcome to The Cube. >> Thank you, Dave, it's good to be here. >> So data capital, it's a topic that's gaining a lot of momentum, people talking about data value, they've talked about that for years, but what is data capital? >> Well, what we're saying with data capital, is that data fulfills the literal economic textbook definition of capital. Capital is a produced good, as opposed to a natural resource that you have to invest to create it, and it is then an necessary input into some other good or service. So when we define data capital, we say that data capital is the recorded information necessary to produce a good or service. Which is really boring, so let me give you an example. So imagine, picture a retailer. A retailer wants to go into a new market. To do that, the retailer has to expand its inventory, it has to extend its supply chain, it has to buy property, all of these kinds of investments. If it lacks the financial capital to make all of those investments, it can't go, cannot go into that new region. By the same token, if this retailer wants to create a new dynamic pricing algorithm, or a new recommendation engine, but lacks the data to feed those algorithms, it cannot create that ability. It cannot provide that service. Data is now a kind of capital. >> And for years, data was viewed by a lot of organizations, particularly general counsel, as a liability, and then the big data meme sort of took off and all of a sudden, data becomes an asset. Are organizations viewing data as an asset? >> A lot of organizations are starting to view data as an asset, even though they can't account for it that way. So by current accounting standards, companies are not allowed to treat the money that they spend on developing information, on capturing data, as an asset. However, what you see with these online consumer services, the ones that we know, Uber, Airbnb, Netflix, Linkedin, these companies absolutely treat data as an asset. They treat it, not just as a record of what happened, but as a raw material for creating new digital products and services. >> You too, you tweeted out an article recently on Uber, and Uber lost about, what is it? 1.2 billion- >> At least. >> Over six months, at least. >> At least. >> And then the article calculated how much it was actually paid, I mean basically, the conclusion was it paid 1.2 billion for data. >> Yeah. >> It was about $1.20 per data for ride record, which actually is not a bad deal, when you think about it that way. >> Well, that's the thing, it's not a bad deal when you consider that the big picture they have in view is the global market for personal transportation, which The Economist estimates is about 10 trillion dollars annually. Well, to go after a 10 trillion dollar market, if you can build up a unique stock of data capital, of a billion records at about a billion dollars per record, that's probably a pretty good deal, yeah. >> So, money obviously is fungible, it's currency. Data is not a currency, but digital data is fungible, right, I mean, you can use data in a lot of different ways, can't you? >> No, no, it's, and this actually is a really important point, it's a really important point. Data is actually not fungible. This is part of data's curious economic identity. So data, contrary to popular wisdom, data is not abundant. Data consists of countless unique observations, and one of the issues here is that, two pieces of data are usually not fungible. You can't replace one with the other because they carry different information. They carry different semantics. So just to make it very, very concrete, one of the things that we see now, a huge use of data capital is in fraud detection. And one of our customers handles the fraud detection for person-to-person mobile payments. So say you go away for a weekend with a friend, you come back, you want to split the tab, and you just want to make a payment directly to the other person. You do this through your phone. Those transactions, that account to account transfer, gets checked for possible fraudulent activity in the moment, as it happens, and there is a scoring algorithm that sniffs those transactions and gives it a score to indicate whether or not it may be fraudulent or if it's legitimate. Well, this company, they use the information they capture about whether their algorithm captured, caught, all of the fraudulent transactions or missed some, and whether that algorithm mistakenly flagged legitimate transactions as fraudulent. They capture all of those false positives and false negatives, feed it back into the system, and improve the performance of the algorithm for the next go around. Here's why this matters: the data created by that algorithm about its own performance, is a proprietary asset. It is unique. And no other data with substitute for it. And in that way, it becomes the basis for a sustainable competitive advantage. >> It's a great example. So the algorithm maybe is free, you can grab an algorithm, it's how you apply it that is proprietary, and now, okay, so we've established that the data is not fungible. But digital data doesn't necessarily have high asset specificity. Do you agree with that? In other words, I can use data in different ways, if it's digital. Yeah, absolutely, as a matter of fact, this is one of the other characteristics of data. It is non-rivalrous, is what economists would call it. And this means that two parties can use the same piece of data at the same time. Which is not the case with, say, a tractor. One guy on a tractor means that none of the other people can ride that tractor. Data's not like that. So data can be put to multiple uses simultaneously. And what becomes very interesting is that different uses of data can command different prices. There's actually a project going on right now where Harvard Law School is scanning and digitizing the entire collection of US case law. Now this is The Law, the law that we all as Americans are bound to. Yet, it is locked up in a way, in just, in all of these 43,000 books. Well, Harvard and a startup called Ravel Law, they are working on scanning and digitizing this data, which can then be searched, for free, all of these, you can search this entire body of case law, for free, so you can go in and search "privacy," for example, and see all of the judgements that mention privacy over the entire history of US case law. But, if you want, for example, to analyze how different judges, current sitting judges, rule on cases related to privacy, well, that's a service that you would pay for from Ravel. The exact same data, their algorithms are working on the same body of data. You can search it for free, but the analysis that you might want on that same data, you can only get for a fee. So different uses of data can command different prices. >> So, some excellent examples there. What are the implications of all of this for competitive strategies, what should companies, how should they apply this for competitive strategies? >> Well, when we think about competitive strategy with data capital, we think in terms of three principles of data capital, is what we call them. The first one is that data comes from activity. The second one is, data tends to make more data, and the third is that platforms tend to win. So these three principles, even if we just run through them in their turn, the first one, data comes from activity, this means that, in order to capture data, your company has to be part of the activity that produces it at the time that activity happens. And the competitive strategy implication here is that, if your company is not part of that activity when it happens, your chance to capture its data is lost, forever. And so this means that interactions with customers are critical targets to digitize and datify before the competition gets in there and shuts you out. The second principle, data tends to make more data, this is what we were talking about with algorithms. Analytics are great, they're very important, analytics provide information to people so that they can make better choices, but the real action is in algorithms. And here is where you're feeding your unique stock of data capital to algorithms, that not only act on that data, but create data about their own performance, that then improve their future performance, and that data capital flywheel becomes a competitive advantage that's very hard to catch. The third principle is that platforms tend to win. So platforms are common in information-intensive industries, we see them with a credit card, for example, we see them in financial services. A credit card is a payment platform between consumers on the one side, merchants on the other. A video game console is a platform between developers on the one side and gamers on the other. The thing about platform competition is that it tends to lead toward a winner-take-all outcome. Not always, but that's how it tends to go. And with the digitization and datification of more activities, platform competition is coming for industries that have never seen it before. >> So platform beats product, but it's winner-take-all, or number two maybe breaks even, right? >> That tends to be the way it goes. >> And number three loses money, okay. The first point you were making about, you've got to be there when the transaction occurs, you've got to show up. The second one's interesting, data tends to make more data. So, and you talked about algorithms and improving and fine-tuning in that feedback loop. I would imagine customers are challenged in terms of investments, do they spend money on acquiring more data, or do they spend money on improving their algorithms, and then the answer is got to do both, but budgets are limited. How are customers dealing with that challenge? >> Well, prioritization becomes really critical here. So not all data is created equal, but it's very difficult to know which data will be more valuable in the future. However, there are ways to improve your guess. And one of the best ways is to, go after data that your competition could get as well. So this is data that comes from activities with customers. Data from activities with suppliers, with partners. Those are all places where the competition could also try to digitize and datify those activities. So companies should really look outside their own four walls. But the next part, you know, figuring out, what do you do with it? This is where companies really need to take a page out of actual science as they approach data science, and science is all about argument. It's all about experimentation, testing, and keeping the hypotheses that are proven and discarding the ones that are disproven. What this means is that companies need a data lab environment, where they can cut the time, the cost, the effort, of forming and testing new hypotheses, getting new answers to new questions from their data. >> Okay, so, data has value, you've got to prioritize. How do you actually value the data so that I can prioritize and figure out what I should be focusing on in the lab and in production? >> Yeah, well, the basic answer is to go where the money is. So there are a couple things you can do with data. One is that you can improve your operational effectiveness, and so here, you should go look at your big cost areas, and focus your limited data science and managerial resources on trying to figure out, hey, can we become more efficient in whatever your big cost driver is? If it's shipping and logistics, if it's inventory management, if it's customer acquisition, if it's marketing and advertising, so that's one way to go. The next big thing that you can do with data is try to create a new product or service, a new ... create new value in a way that generates revenue. Here, there is a little caveat, which is that, companies may also want to consider creating new capabilities, maybe enriching the customer experience, making connections across multiple channels, that they can't actually charge for, not today. But, what they get, is data that no one else has. What they get from, let's say, making an investment into, bring together the in-store shopping experience with the, with the targeted emails, with, with communication through social feeds and through Twitter. Let's say that they invest in trying to tie that data together, to get a richer picture of their consumers' behavior. They might not be able to charge for that today. But, they may get insight into the way that shopping experience works that no one else can see, which then leads to a value-added service tomorrow. And I know it all sounds very speculative, but this is basically the nature of prototyping, of new product creation. >> Well, Uber's overused as an example, but this is a good application of Uber because they, essentially they pay for driver acquisition, which doesn't scale well. >> Yeah. >> But they get data. >> That's right. >> Because they're there at the point of the transaction and the activity and they've got data that nobody else has. >> Yeah, yeah, that's exactly right, and, you know, one of the ways to think about that is that, you're like a blackjack player, counting cards, and every time you play a hand as a company, you get data, information that may help you improve your future bets. This is why Vegas kicks out card counters, because it's an advantage for the future. But what we're talking about here, in digitizing activity with customers, every time you capture data about your interaction with those customers, you gain something simply for having carried out that activity. >> And so, thinking about, back to value for a minute, I mean I can envision some kind of value flow methodology where you assess the data intensity of the activity, and then assign some kind of, I don't know, score or a value to that activity, and then you can then look at that in relation to other activities. Is that a viable approach? >> It absolutely is. What companies need here is a new way to measure how much data they've got, how much they use, and then ascribe ... value created, you know, by that data. So the, how much they've got, you know, we can think about this, we always talk in terms of gigabytes and petabytes. But really we need some finer measurements. Data is an observation about something in the real world. And so, companies should start to think about measuring their data in terms of observations, in terms of attribute-value pairs. So even thinking about the record captured per activity, that's not enough. Companies should start thinking in terms of, how many columns are in that record? How many attributes are captured in these observations we make from that activity? The next issue, you know, how much do they use? Well, now, companies need to look at, how many of these observations are being touched, are being tapped by queries? Whether they're automatically generated, whether they are generated ad hoc by some data scientist, rooting around for some new understanding. So there's a set of questions there about, what percentage of these observations we possess are we actually using in queries of some kind? And then the third piece, how much value do we create from it? This is where ... This is a tough one, and it's really an estimation. It's, most likely what we need here is a new method for attributing the, profitabilty of a particular business unit to its use of that data. And I realize this is an estimation, but this is, there's a precedent for this in brand valuation, this is the coin of the realm when you're talking about putting a value to intangible assets. >> Well, as long as you're consistently applying that methodology across your portfolio, then, then at least you've got a relative measure and you can get back to prioritization, which is a key factor here. Is there an underlying technical architecture that has to be in place to take advantage of all this data capital momentum? >> There is, there is, companies are moving toward a hybrid cloud, big data architecture. >> What does that mean? >> It means that almost all the buzzwords are used, and we're going to need new ones. No, what it means is that, companies are going to find themselves in a situation where some of their computing activities, storage, processing, application execution, analytics, some of those activities will take place in a public cloud environment, some of it will take place within their own data centers, reconfigured to act as private clouds. And there are lots of potential reasons for this. There could be, companies have to deal with, not only existing regulations, which sometimes will prevent them from putting data up into a cloud, but they are also going to have to deal with regulatory arbitrage, maybe the regulations will change, or maybe they've got agreements with partners that are embodied in service level agreements that again require them to keep the data under their own observation. Even in that case, even in that case, the business still wants to consume all of those computing resources inside the data center as if they were services. The business doesn't care where they come from. And so this is one of the things that Oracle is providing, is an architecture for Oracle public cloud, and private cloud in the data center. It is the same on both sides of the wire. And in fact, can even be purchased in the same way so that even these, this Oracle cloud at customer, these machines, they are purchased on a subscription basis, just as public cloud capabilities are. And the reason this is good is because it allows IT leaders to provide to the business, computing capabilities, storage capabilities, you know, as needed, that can be consumed as services, regardless of where they come from. >> Yeah, so you've got the data locality issue, which is speed of light problems, you don't want to move data, then you've got compliance and governance, and you're saying, that hybrid approach allows you to have the cake and eat it, too. >> Yeah. >> Essentially. Are there other sort of benefits to taking this approach? >> Well, one of the, you know, the, one of the other pieces that we should talk about here is the big data aspect, and really what that means is, that, relational, Hadoop, NoSQL, graph database, repositories, they're all going to, they're all peers. They're all peers now, and, you know, this is Oracle's perspective, and as I'm sure you know, Oracle makes a relational database, it's very popular. Yeah, we've been doing it for a while, we're pretty good at it. Oracle's perspective on the future of data management is that Hadoop, NoSQL, graph, relational, all of these methods of data management will be peers and act together in a single high-performance enterprise system. And here's why. The reason is that, as our customers digitize and datify more of their activities, more of the world, they're creating data that's born in shapes and formats that don't necessarily lend themselves to a relational representation. It's more convenient to hold them in a Hadoop file system, and it's more convenient to hold them in just a great big key value store like NoSQL. And yet, they would like to use these data sources as if they were in the same system and not really have to worry about where they are. And we see this with, we see this with telecom providers who want to combine call data records with customer, warehouse, you know, customer data in the data warehouse. We see it with financial services companies who want to do a similar thing of combining research with portfolio investments records of what their high net worth customers have invested, with transaction data from the equities markets. So we see this polyglot future, the future of all of these different data management technologies, and their applications in the analytics built on top, working together, and existing in this hybrid cloud environment. >> So that's different than the historical Oracle, at least perceived messaging, where a lot of people believe that Oracle sees its Oracle database as a hammer, and every opportunity is a nail. You're telling a completely different story now. >> Well, it turns out there are many nails. So, you know, the hammer's still a good thing, but it turns out that, you know, there are also brads and tacks and Philips and flathead screwdrivers too. And this is just one of the consequences of our customers creating more kinds of data. Images, audio, JSON, XML, you know, spectrographic images from drones that are analyzing how much green is in a photograph because that indicates the chlorophyll content. We know, we know that our customers' ability to compete is based on how they create value from data capital. And so Oracle is in the business of making the things that make data more valuable, and we want to reinvent enterprise computing as a set of services that are easier to buy and use. >> And SQL is the lowest common denominator there, because of the skill sets that are available, is that right or? >> Well, it's funny, it's not necessarily a lowest common denominator, it turns out it's just incredibly useful. (laughs) Sequel is not just a technology standard, it's actually, in a manner of speaking, it's sort of a thinking standard. SQL is based on literally hundreds of years of hard thinking about how to think straight. You can trace SQL back to predicate logic, which was one of the critical ideas in the renaissance of mathematics and logic in the 1800s. So SQL embodies this way to think about, to think logically, to think about the attributes of things and their values and to reason about them in an automated fashion. And that is not going away, that in fact is going to become more powerful, more useful. >> Business processes are wired to that way of thinking, is what you're saying. >> That's exactly right. If you want to improve your operational effectiveness as a company, you're going to have to standardize some of your procedures and automate them, and that means you're going to standardize the information component of those activities. You can automate them better. And you're going to want to ask questions about, how's it going? And SQL is incredibly useful for doing that. >> So we went way over our time, this is very interesting discussion, but I have to ask you, what is it you do at Oracle? Do you work with customers to help them understand data strategies and catalyze new thinking? What's your day-to-day like? >> Yeah, I do a lot of this, a lot of telling the story, because we're in a huge time of change. Every 20 years or so, the IT industry goes through an architectural shift, and that changes, not just the technologies used to create value from data, but it changes the very value created from data itself. It changes what you can do with information. So, I spend a lot of time explaining these ideas of data capital, and sitting down with executives at our customers, helping them understand how to look out at the world and see the data that is not there yet, and what that means for the way that they compete, and then we talk through the competitive strategies that follow from that, and the technical architecture required to execute those strategies. >> Excellent. Well, Paul, thanks very much for sharing your knowledge with our Cube audience and coming into the Silicon Angle Media Studios here at Marlborough. >> Well, it's my pleasure. Thanks for having me. >> All right, you're welcome. Okay, thanks for watching, everybody. This is The Cube, Silicon Angle Media's special on the ground production. We'll see you next time. (peppy synth music)
SUMMARY :
Announcer: From the Silicon Valley Media Office The Cube on the ground. is that data fulfills the literal economic textbook and all of a sudden, data becomes an asset. A lot of organizations are starting to view data You too, you tweeted out an article paid, I mean basically, the conclusion was when you think about it that way. is the global market for personal transportation, right, I mean, you can use data and one of the issues here is that, that mention privacy over the entire history What are the implications of all of this and the third is that platforms tend to win. and fine-tuning in that feedback loop. But the next part, you know, figuring out, so that I can prioritize and figure out One is that you can improve your operational effectiveness, but this is a good application of Uber and the activity and they've got data that nobody else has. and every time you play a hand as a company, look at that in relation to other activities. Data is an observation about something in the real world. that has to be in place to take advantage There is, there is, companies are moving And the reason this is good is because it allows IT leaders that hybrid approach allows you Are there other sort of benefits to taking this approach? is the big data aspect, and really what that means is, So that's different than the historical Oracle, a photograph because that indicates the chlorophyll content. And that is not going away, that in fact is going to become to that way of thinking, is what you're saying. and that means you're going to standardize and that changes, not just the technologies used into the Silicon Angle Media Studios here at Marlborough. Well, it's my pleasure. special on the ground production.
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