>> Announcer: Live from Vancouver, Canada it's theCUBE, covering OpenStack Summit North America 2018. Brought to you by Red Hat, the OpenStack foundation, and its Ecosystem partners. >> Welcome back, I'm Stu Miniman and my cohost John Troyer and you're watching theCUBE's coverage of OpenStack Summit 2018 here in Vancouver. Happy to welcome first-time guest Roland Cabana who is a DevOps Manager at Vault Systems out of Australia, but you come from a little bit more local. Thanks for joining us Roland. >> Thank you, thanks for having me. Yes, I'm actually born and raised in Vancouver, I moved to Australia a couple years ago. I realized the potential in Australian cloud providers, and I've been there ever since. >> Alright, so one of the big things we talk about here at OpenStack of course is, you know, do people really build clouds with this stuff, where does it fit, how is it doing, so a nice lead-in to what does Vault Systems do for the people who aren't aware. >> Definitely, so yes, we do build cloud, a cloud, or many clouds, actually. And Vault Systems provides cloud services infrastructure service to Australian Government. We do that because we are a certified cloud. We are certified to handle unclassified DLM data, and protected data. And what that means is the sensitive information that is gathered for the Australian citizens, and anything to do with big user-space data is actually secured with certain controls set up by the Australian Government. The Australian Government body around this is called ASD, the Australian Signals Directorate, and they release a document called the ISM. And this document actually outlines 1,088 plus controls that dictate how a cloud should operate, how data should be handled inside of Australia. >> Just to step back for a second, I took a quick look at your website, it's not like you're listed as the government OpenStack cloud there. (Roland laughs) Could you give us, where does OpenStack fit into the overall discussion of the identity of the company, what your ultimate end-users think about how they're doing, help us kind of understand where this fits. >> Yeah, for sure, and I mean the journey started long ago when we, actually our CEO, Rupert Taylor-Price, set out to handle a lot of government information, and tried to find this cloud provider that could handle it in the prescribed way that the Australian Signals Directorate needed to handle. So, he went to different vendors, different cloud platforms, and found out that you couldn't actually meet all the controls in this document using a proprietary cloud or using a proprietary platform to plot out your bare-metal hardware. So, eventually he found OpenStack and saw that there was a great opportunity to massage the code and change it, so that it would comply 100% to the Australian Signals Directorate. >> Alright, so the keynote this morning were talking about people that build, people that operate, you've got DevOps in your title, tell us a little about your role in working with OpenStack, specifically, in broader scope of your-- >> For sure, for sure, so in Vault Systems I'm the DevOps Manager, and so what I do, we run through a lot of tests in terms of our infrastructure. So, complying to those controls I had mentioned earlier, going through the rigmarole of making sure that all the different services that are provided on our platform comply to those specific standards, the specific use cases. So, as a DevOps Manger, I handle a lot of the pipelining in terms of where the code goes. I handle a lot of the logistics and operations. And so it actually extends beyond just operation and development, it actually extends into our policies. And so marrying all that stuff together is pretty much my role day-to-day. I have a leg in the infrastructure team with the engineering and I also have a leg in with sort of the solutions architects and how they get feedback from different customers in terms of what we need and how would we architect that so it's safe and secure for government. >> Roland, so since one of your parts of your remit is compliance, would you say that you're DevSecOps? Do you like that one or not? >> Well I guess there's a few more buzzwords, and there's a few more roles I can throw in there but yeah, I guess yes. DevSecOps there's a strong security posture that Vault holds, and we hold it to a higher standard than a lot of the other incumbents or a lot of platform providers, because we are actually very sensitive about how we handle this information for government. So, security's a big portion of it, and I think the company culture internally is actually centered around how we handle the security. A good example of this is, you know, internally we actually have controls about printing, you know, most modern companies today, they print pages, and you know it's an eco thing. It's an eco thing for us too, but at the same time there are controls around printed documents, and how sensitive those things are. And so, our position in the company is if that control exists because Australian Government decides that that's a sensitive matter, let's adopt that in our entire internal ecosystem. >> There was a lot of talk this morning at the keynote both about upgrades, and I'm blanking on the name of the new feature, but also about Zuul and about upgrading OpenStack. You guys are a full Upstream, OpenStack expert cloud provider. How do you deal with upgrades, and what do you think the state of the OpenStack community is in terms of kind of upgrades, and maintenance, and day two kind of stuff? >> Well I'll tell you the truth, the upgrade path for OpenStack is actually quite difficult. I mean, there's a lot of moving parts, a lot of components that you have to be very specific in terms of how you upgrade to the next level. If you're not keeping in step of the next releases, you may fall behind and you can't upgrade, you know, Keystone from a Liberty all the way up to Alcatel, right? You're basically stuck there. And so what we do is we try to figure out what the government needs, what are the features that are required. And, you know, it's also a conversation piece with government, because we don't have certain features in this particular release of OpenStack, it doesn't mean we're not going to support it. We're not going to move to the next version just because it's available, right? There's a lot of security involved in fusing our controls inside our distribution of OpenStack. I guess you can call it a distribution, on our build of OpenStack. But it's all based on a conversation that we start with the government. So, you know, if they need VGPUs for some reason, right, with the Queens release that's coming out, that's a conversation we're starting. And we will build into that functionality as we need it. >> So, does that mean that you have different entities with different versions, and if so, how do you manage all of that? >> Well, okay, so yes that's true. We do have different versions where we have a Liberty release, and we have an Alcatel release, which is predominant in our infrastructure. And that's only because we started with the inception of the Liberty release before our certification process. A lot of the things that we work with government for is how do they progress through this cloud maturity model. And, you know, the forklift and shift is actually a problem when you're talking about releases. But when you're talking about containerization, you're talking about Agile Methodologies and things like that, it's less of a reliance on the version because you now have the ability to respawn that same application, migrate the data, and have everything live as you progress through different cloud platforms. And so, as OpenStack matures, this whole idea of the fast forward idea of getting to the next release, because now they have an integration step, or they have a path to the next version even though you're two or three versions behind, because let's face it, most operators will not go to the latest and greatest, because there's a lot of issues you're going to face there. I mean, not that the software is bad, it's just that early adopters will come with early adopter problems. And, you know, you need that userbase. You need those forum conversations to be able to be safe and secure about, you know, whether or not you can handle those kinds of things. And there's no need for our particular users' user space to have those latest and greatest things unless there is an actual request. >> Roland, you are an IAS provider. How are you handling containers, or requests for containers from your customers? >> Yes, containers is a big topic. There's a lot of maturity happening right now with government, in terms of what a container is, for example, what is orchestration with containers, how does my Legacy application forklift and shift to a container? And so, we're handling it in stages, right, because we're working with government in their maturity. We don't do container services on the platform, but what we do is we open-source a lot of code that allows people to deploy, let's say a terraform file, that creates a Docker Host, you know, and we give them examples. A good segue into what we've just launched last week was our Vault Academy, which we are now training 3,000 government public servants on new cloud technologies. We're not talking about how does an OS work, we're talking about infrastructures, code, we're talking about Kubernetes. We're talking about all these cool, fun things, all the way up to function as a service, right? And those kinds of capabilities is what's going to propel government in Australia moving forward in the future. >> You hit on one of my hot buttons here. So functions as a service, do you have serverless deployed in your environment, or is it an education at this point? >> It's an education at this point. Right now we have customers who would like to have that available as a native service in our cloud, but what we do is we concentrate on the controls and the infrastructure as a service platform first and foremost, just to make sure that it's secure and compliant. Everyone has the ability to deploy functions as a service on their platform, or on their accounts, or on their tenancies, and have that available to them through a different set of APIs. >> Great. There's a whole bunch of open-source versions out there. Is that what they're doing? Do you any preference toward the OpenWhisk, or FN, or you know, Fission, all the different versions that are out there? >> I guess, you know, you can sort of like, you know, pick your racehorse in that regard. Because it's still early days, and I think open to us is pretty much what I've been looking at recently, and it's just a discovery stage at this point. There are more mature customers who are coming in, some partners who are championing different technologies, so the great is that we can make sure our platform is secure and they can build on top of it. >> So you brought up security again, one of the areas I wanted to poke at a little bit is your network. So, it being an IS provider, networking's critical, what are you doing from a networking standpoint is micro-segmentation part of your environment? >> Definitely. So natively to build in our cloud, the functions that we build in our cloud are all around security, obviously. Micro-segmentation's a big part of that, training people in terms of how micro-segmentation works from a forklift and shift perspective. And the network connectivity we have with the government is also a part of this whole model, right? And so, we use technologies like Mellanox, 400G fabric. We're BGP internally, so we're routing through the host, or routing to the host, and we have this... Well so in Australia there's this, there's service from the Department of Finance, they create this idea of an icon network. And what it is, is an actually direct media fiber from the department directly to us. And that means, directly to the edge of our cloud and pipes right through into their tenancy. So essentially what happens is, this is true, true hybrid cloud. I'm not talking about going through gateways and stuff, I'm talking about I speed up an instance in the Vault cloud, and I can ping it from my desktop in my agency. Low latency, submillisecond direct fiber link, up to 100g. >> Do you have certain programmability you're doing in your network? I know lots of service providers, they want to play and get in there, they're using, you know, new operating models. >> Yes, I mean, we're using the... I draw a blank. There's a lot of technologies we're using for network, and the Cumulus Networking OS is what we're using. That allows us to bring it in to our automation team, and actually use more of a DevOps tool to sort of create the deployment from a code perspective instead of having a lot of engineers hardcoding things right on the actual production systems. Which allows us to gate a lot of the changes, which is part of the security posture as well. So, we were doing a lot of network offloading on the ConnectX-5 cards in the data center, we're using cumulus networks for bridging, we're working with Neutron to make sure that we have Neutron routers and making sure that that's secure and it's code reviewed. And, you know, there's a lot of moving parts there as well, and I think from a security standpoint and from a network functionality standpoint, we've come to a happy place in terms of providing the fastest network possible, and also the most secure and safe network as possible. >> Roland, you're working directly with the Upstream OpenStack projects, and it sounds like some others as well. You're not working with a vendor who's packaging it for you or supporting it. So that's a lot of responsibility on you and your team, I'm kind of curious how you work with the OpenStack community, and how you've seen the OpenStack community develop over the years. >> Yeah, so I mean we have a lot of talented people in our company who actually OpenStack as a passion, right? This is what they do, this is what they love. They've come from different companies who worked in OpenStack and have contributed a lot actually, to the community. And actually that segues into how we operate inside culturally in our company. Because if we do work with Upstream code, and it doesn't have anything to do with the security compliance of the Australian Signals Directorate in general, we'd like to Upstream that as much as possible and contribute back the code where it seems fit. Obviously, there's vendor mixes and things we have internally, and that's with the Mellanox and Cumulus stuff, but anything else beyond that is usually contributed up. Our team's actually very supportive of each other, we have network specialists, we have storage specialists. And it's a culture of learning, so there's a lot of synchronizations, a lot of synergies inside the company. And I think that's part to do with the people who make up Vault Systems, and that whole camaraderie is actually propagated through our technology as well. >> One of the big themes of the show this year has been broadening out of what's happening. We talked a little bit about containers already, Edge Computing is a big topic here. Either Edge, or some other areas, what are you looking for next from this ecosystem, or new areas that Vault is looking at poking at? >> Well, I mean, a lot of the exciting things for me personally, I guess, I can't talk to Vault in general, but, 'cause there's a lot of engineers who have their own opinions of what they like to see, but with the Queens release with the VGPUs, something I'd like, that all's great, a long-term release cycle with the OpenStack foundation would be great, or the OpenStack platform would be great. And that's just to keep in step with the next releases to make sure that we have the continuity, even though we're missing one release, there's a jump point. >> Can you actually put a point on that, what that means for you. We talked to Mark Collier a little bit about it this morning but what you're looking and why that's important. >> Well, it comes down to user acceptance, right? So, I mean, let's say you have a new feature or a new project that's integrated through OpenStack. And, you know, some people find out that there's these new functions that are available. There's a lot of testing behind-the-scenes that has to happen before that can be vetted and exposed as part of our infrastructure as a service platform. And so, by the time that you get to the point where you have all the checks and balances, and marrying that next to the Australian controls that we have it's one year, two years, or you know, however it might be. And you know by that time we're at the night of the release and so, you know, you do all that work, you want to make sure that you're not doing that work and refactoring it for the next release when you're ready to go live. And so, having that long-term release is actually what I'm really keen about. Having that point of, that jump point to the latest and greatest. >> Well Roland, I think that's a great point. You know, it used to be we were on the 18 month cycle, OpenStack was more like a six month cycle, so I absolutely understand why this is important that I don't want to be tied to a release when I want to get a new function. >> John: That's right. >> Roland Cabana, thank you the insight into Vault Systems and congrats on all the progress you have made. So for John Troyer, I'm Stu Miniman. Back here with lots more coverage from the OpenStack Summit 2018 in Vancouver, thanks for watching theCUBE. (upbeat music)

(upbeat music) >> Announcer: TheCUBE presents Ignite '22 brought to you by Palo Alto Networks. >> Welcome back to Las Vegas guys and girls. Lisa Martin here with Dave Vellante. This is day one of the cube's two day coverage of Palo Alto Networks Ignite at the MGM Grand. Dave, we've been having some great conversations today, we have a great two day lineup execs from Palo Alto, it's partner network, customers, et cetera. Going to be talking about infrastructure as code. We talk about that a lot, how Palo is partnering with its partner ecosystem to really help customers deliver security across the organization. >> We do a predictions post every year. Hopefully you can hear me. So we do this predictions post every year. I've done it for a number of years, and I want to say it was either 2018 or 2019, we predicted that HashiCorp was one of these companies to watch. And then last August, on August 9th, we had supercloud event in Palo Alto. We had David McJannet in, who is the CEO of HashiCorp. And we really see Hashi as a key player in terms of affecting multicloud consistency. Sometimes we call it supercloud, you building on top of the hyperscale cloud. So super excited to have HashiCorp on. >> Really an important conversation. We've got an alumni back with us. Asvin Ramesh is here the senior director of Alliances at HashiCorp. Welcome back. >> Yeah, thank you. Good to be back. >> Great to have you. Talk to us a little bit about what's going on at HashiCorp, your relationship with Palo Alto Networks, and what's in it for customers. >> Yeah, no, no, great question. So, Palo Alto has been a fantastic partner of ours for many years now. We started way back in 2018, 2019 focusing on the basics, putting integrations in place that customers can be using together. And so it's been a great journey. Both are very synergistic. Palo Alto is focused on multicloud, so are we, we focus on cloud infrastructure automation, and ensuring that customers are able to bring in agility, reliability, security, and be able to deliver to their business. And then Palo Alto brings in great security components to that multicloud story. So it's a great story altogether. >> Some of the challenges that organizations have been facing. Palo Alto just released a survey, I think this morning if I can find it here what's next in cyber organizations facing massive headwinds ransomware becoming a household word, business email compromise being a challenge. But also in the last couple of years the massive shift to multi-club or organizations are living an operating need to do so securely. It's no longer nice to have anymore. It's absolutely table stakes for survival, and being able to thrive and grow for any business. >> Yeah, no, I think it's almost a sort of rethinking of how you would build your infrastructure up. So the more times you do it right the better you are built to scale. That's been one of the bedrocks of how we've been working with Palo Alto, which is rethinking how should IT be building their infrastructure in a multicloud world. And I think the market timing is right for both of us in terms of the progress that we've been able to make. >> So, I mean Terraform has really become sort of a key ingredient to the cloud operating model, especially across clouds. Kind of describe how partners, and customers are are implementing that cross-cloud capability. What's that journey look like? What's the level of maturity today? >> Yeah, great question, Dave. So we sort of see customers in three buckets. The first bucket is when customers are in the initial phases of their cloud journey. So they have disparate teams in their business units try out clouds themselves. Typically there is some event that occurs either some sort of a security scare or a a cloud cost event that triggers a rethinking of how they should be thinking about this in a scalable way. So that leads to where the cloud operating model which is a framework that HashiCorp has. And we use that successfully with customers to talk them through how they should be thinking about their process, about how they should be standardizing how people operate, and then the products they should be including, but then you come to that stage, and you start to think about a centralized platform team that is putting in golden workflows, that is putting in as a service mindset for their business units thinking through policies at a corporate level. And then that is a second stage. And then, but this is also in some customers more around public clouds. But then the third stage that we see is when they start embracing their private cloud or the on-prem data center, and have the same principles address across both public clouds, and the on-prem data center, and then Terraform scale for any infrastructure. So, once you start to put these practices in place not just from a technology standpoint, but from a process, and product standpoint, you're easily able to scale with that central platform organization. >> So, it's all about that consistency across your estate irrespective of whether it's on-prem in AWS, Azure, Google, the Edge, maybe. I mean, that's starting, right? >> Asvin: Yes. >> And so when you talk about the... Break it down a little bit process and product, where do you and Palo Alto sort of partner and add value? What's that experience like? >> Yeah, so, I think as I mentioned earlier the bedrock is having ways in which customers are able to use our products together, right? And then being able to evangelize the usage of that product. So one example I'll give you is with Prisma Cloud, and Terraform Cloud to your point about Terraform earlier. So customers can be using Prisma Cloud with Terraform Cloud in a way that you can get security context telemetry during an infrastructure run, and then use policies that you have in Prisma Cloud to be able to get or run or to implement or run or make sure essentially it is adhering to your security policy or any other audits that you want to create or any other cost that you want to be able to control. >> Where are your customer conversations these days? We know that security is a board level conversation. Interestingly, in that same survey that Palo Alto released this morning that I mentioned they found that there's a big lack of alignment between the board and the C-suite staff, the executive suite in terms of security. Where are your conversations, and how are you maybe facilitating that alignment that needs to be there? Because security it's not a nice to have. >> Yeah, I think in our experience, the alignment is there. I think especially with the macro environment it's more about where where do you allocate those resources. I think those are conversations that we're just starting to see happen, but I think it's the natural progression of how the environment is moving, and maybe another quarter or two, I think we'll see greater alignment there. >> So, and I saw some data that said I guess it was a study you guys did 90% of customer say multicloud is working for them. That surprised me 'cause you hear all this negativity around multicloud, I've been kind of negative about multicloud to be honest. Like that's a symptom of MNA, and a or multi-vendor. But how do you interpret that? When they say multicloud is working? How so? >> Yeah, I think the maturity of customers are varied as I mentioned through the stages, right? So, there are customers who even in the initial phases of their journey where they have different business units using different clouds, and from a C standpoint that might still look like multicloud, right? Though the way we think about it is you should be really in stage two, and stage three to real leverage the real power of multicloud. But I think it's that initial hump that you need to go through, and being able to get oriented towards it, have the right set of skillsets, the thought process, the product, the process in place. And once you have that then you'll start reaping the benefits over a period of time, especially when some other environments events happen, and you're able to easily adjust to that because you're leveraging this multicloud environment, and you have a clear policy of where you'll use which cloud. >> So I interpreted that data as, okay, multicloud is working from the standpoint of we are multicloud, okay? So, and our business is working, but when I talk to customers, they want more to your point, they want that consistent experience. And so it's been by, to use somebody else's term, by default. Chuck Whitten I think came up with that term versus by design. And now I think they have an objective of, okay, let's make multicloud work even better. Maybe I can say that. And so what does that experience look like? That means a common experience all the way through my stack, my infrastructure stack, which is that's going to be interesting to see how that goes down 'cause you got three separate clouds, and are doing their own APIs. But certainly from a security standpoint, the PaaS layer, even as I go up the stack, how do you see that outcome, and say the next two to five years? >> Yeah, so, we go back to our customers, and they're very successful ones who've used the cloud operating model. And for us the cloud operating model for us includes four layers. So on the infrastructure layer, we have Terraform and Packer, on the security layer we have Vault and Boundary, on the networking layer we have Consul, and then on applications we have Nomad and Waypoint. But then you really look at, from a people process, and product standpoint, for people it's how do you standardize the workflows that they're able to use, right? So if you have a central platform team in place that is looking at common use cases that multiple business units are using. and then creates a golden workflow, for example, right? For these various business units to be able to use or creates what we call a system of record for cloud adoption it helps multiple business units then latch onto this work that this central platform team is doing. And they need to have a product mindset, right? So not like a project that you just start and end with. You have this continuous improvement mindset within that platform team. And they build these processes, they build these golden workflows, they build these policies in place, and then they offer that as a service to the business units to be able to use. So that increases the adoption of multicloud. And also more importantly, you can then allow that multicloud usage to be governed in the way that aligns with your overall corporate objectives. And obviously in self-interest, you'd use Terraform or Vault because you can then use it across multiple clouds. >> Well, let's say I buy into that. Okay, great. So I want that common experience 'cause so when you talk about infrastructure, take us through an example. So when I hear infrastructure, I say, okay if I'm using an S3 bucket over here an Azure blob over there, they got different APIs, they got different primitives. I want you to abstract that away. Is that what you do? >> Yeah, so I think we've seen different use cases being used across different clouds too. So I don't think it's sort of as simple as, hey, should I use this or that? It is ensuring that the common tool that you use to be able to leverage safer provisioning, right? Is Terraform. So the central team is then trained in not only just usage of Terraform open source, but their Terraform cloud, which is our managed service, and Terraform enterprise which is the self-managed, but on-prem product, it's them being qualified to be able to build these consistent workflows using whatever tool that they have or whatever skew that they have from Terraform. And then applying business logic on top of that to your point about, hey, we'd like to use AWS for these kind of workloads. We'd like to use GCP, for example, on data or use Microsoft Azure for some other type of- >> Collaboration >> Right? But the common tooling, right? Remains around the usage of Terraform, and they've trained their teams there's a standard workflow, there's standard process around it. >> Asvin, I was looking at that survey the HashiCorp state of cloud strategy survey, and it talked about skill shortages as being the number one barrier to multicloud. We talk about the cyber skills gap all the time. It's huge. It's obviously a huge issue. I saw some numbers just the other day that there's 26 million developers but there's less than 3 million cybersecurity professionals. How does HashiCorp and Palo Alto Networks, how do you help customers address that skills gap so that they that they can leverage multicloud as a driver of the business? >> Yeah, another great question. So I think I'd say in two or three different ways. One is be able to provide greater documentation for our customers to be able to self use the product so that with the existing people, for example, you build out a known example, right? You're trying to achieve this goal here is how you use our products together. And so they'll be able to self-service, right? So that's one. Second is obviously both of us have great services partners, so we are always working with these services partners to get their teams trained and scaled up around these skill gaps. And I think I'd say the third which is where we see a lot of adoption is around usage of the managed services that we have. If you take Palo Alto's example in this Palo Alto will speak better to it, but they have SOC services, right? That you can consume. So, they're performing that service for you. Similarly, on our side we have a HashiCorp Cloud Platform, HCP, where you can consume Vault as a service, you can consume Consul as a service. Terraform cloud is a managed service, so you don't need as many people to be able to run that service. And we abstract all the complexity associated with that by ourselves, right? So I'd say these are the three ways that we address it. >> So Zero Trust across big buzzword. We heard this in this morning keynotes, AWS is always saying, well, we'll talk about it too, but, okay, customers are starting to talk about Zero Trust. You talk to CISOs, they're like, yes, we're adopting this mentality of unless you're trusted, we don't trust you. So, okay, cool. So you think about the cloud you've got the shared responsibility model, and then you've got the application developers are being asked to do more, secure the code. You got the CISO now has to deal with not only the shared responsibility model, but shared responsibility models across clouds, and got to bring his or her security ethos to the app dev team, and then you got to audit kind of making sure they're like the last line of defense. So my question is when you think about code security and Zero Trust in that new environment the problem with a lot of the clouds is they don't make the CISOs life any easier. So I got to believe that your objective with Palo Alto is to actually make the organization's lives easier. So, how do you deal with all that complexity in specifically in a Zero Trust multicloud environment? >> Yeah, so I'll give you a specific example. So, on code to cloud security which is one of Palo Alto's sort of key focus area is that Prisma Cloud and Terraform Cloud example that I gave, right? Where you'd be able to use what we call run tasks essentially, web hook integrations to be able to get a run or provide some telemetry back to Prisma Cloud for customers to be able to make a decision. On the Zero Trust side, we partner both on the Prisma Cloud side, and the Cortex XSOAR side around our products of Vault and and Consul. So what Vault does is it allows you to control secrets, it allows you to store secrets. So a Prisma Cloud or a Cortex customer can be using secrets from Vault familiarly for that particular transaction or workflow itself, right? Rather than, and so it's based on identity, and not on the basis of just the secret sort of lying around. Same thing with console helps you with discovery, and management of services. So, Cortex and you can automate, a lot of this work can get automated using the product that I talked about from Zero Trust. I think the key thing for Zero Trust in our view is it is a end destination, right? So it'll take certain time, depends on the enterprise, depends on where things are. It's a question of specifically focusing on value that Palo Alto and HashiCorp's products bring to solve specific use cases within that Zero Trust bucket, and solve one problem at a time rather than try to say that, hey, only Palo Alto, and only HashiCorp or whatever will solve everything in Zero Trust, right? Because that is not going to be- >> And to your point, it's never going to end, right? I mean you're talk about Cortex bringing a lot of automation. You guys bring a lot of automation now Palo Alto just bought Cider Security. Now we're getting into supply chain. I mean it going to hit it at the edge and IoT, the people don't want another IoT stove pipe. >> Lisa: No. >> Right? They want that to be part of the whole picture. So, you're never done. >> Yeah, no, but it is this continuous journey, right? And again, different companies are different parts of that journey, and then you go and rinse and repeat, you maybe acquire another company, and then they have a different maturity, so you get them on board on this. And so we see this as a multi-generational shift as Dave like to call it. And we're happy to be in the middle of it with Palo Alto Networks. >> It's definitely a multi-generational shift. Asvin, it's been great having you back on theCUBE. Thank you for giving us the update on what Hashi and Palo Alto are doing, the value in it for customers, the cloud operating model. And we should mention that HashiCorp yesterday just won a Technology Partner of the Year award. Congratulations. Yes. >> We're very, very thrilled with the recognition from Palo Alto Networks for the Technology Partner of the Year. >> Congrats. >> Thank you Keep up the great partnership. Thank you so much. We appreciate your insights. >> Thank you so much. >> For our guest, and for Dave Vellante, I'm Lisa Martin, live in Las Vegas. You watching theCUBE, the leader in live enterprise and emerging tech coverage. (upbeat music)

>>Mhm. Mhm. >>We're here with the Cube covering Calm Vault Connections 21. We're gonna look at the data protection space and how cloud computing has advanced the way we think about backup recovery and protecting our most critical data. Ranga Rajagopalan, who is the vice president of products at Con vault and Stephen Orban, who's the General manager of AWS marketplace and control services gents. Welcome to the cube. Good to see you. >>Thank you. Always A pleasure to see you here >>steve. Thanks for having us. Very >>welcome, Stephen, let's start with you. Look the cloud has become a staple of digital infrastructure. I don't know where we'd be right now without being able to access enterprise services I. T. Services remotely. Um But specifically how our customers looking at backup and recovery in the cloud, is it a kind of a replacement for existing strategies? Is it another layer of protection? How are they thinking about that? >>Yeah. Great question. David again, thank thanks for having me. And I think you know, look if you look back to 15 years ago when the founders of AWS had the hypothesis that many enterprises governments and developers we're gonna want access to on demand pay as you go I. T. Resources in the cloud. Uh None of us would have been able to predict that it would have Matured and um you know become the staple that it has today over the last 15 years. But the reality is that a lot of these enterprise customers, many of whom have been doing their own IT infrastructure for the last 10, 20 or multiple decades do have to kind of figure out how they deal with the change management of moving to the cloud. And while a lot of our customers um will initially come to us because they're looking to save money or costs, almost all of them decided to stay and go big because of the speed at which they are able to innovate on behalf of their customers and when it comes to storage and backup, that just plays right into where they're headed. And there's a variety of different techniques that customers use, whether it be, you know, a lift and shift for a particular set of applications or a data center where they do very much. Look at how can they replace the backup and recovery that they have on premises in the cloud using solutions like, but we're partnering with console to do or completely reimagining their architecture for net new developments that they can really move quickly for their customers. Um and and completely developing something brand new, where it is really a, you know, a brand new replacement and innovation for for for what they've done in the past. >>Great, thank you, Stephen Rachael, I want to ask you about the d were digital. Look, if you're not a digital business today, you're basically out of business. So, my question to you is how have you seen customers change the way they think about data protection during what I call the forced March to digital over the last 18, 19 months or customers, you know, thinking about data protection differently today >>definitely Dave and and thank you for having me and steven. Pleasure to join you on this cube interview first going back to stevens comments can't agree more. Almost every business that we talked with today has a cloud first strategy, a cloud transformation mandate and you know, the reality is back to your digital comment. There are many different paths to the hybrid multi cloud and different customers. You know, there are different parts of the journey. So I still was saying most often customers at least in the data protection perspective start the conversation by thinking here have all these tips. Can I start using cloud as my air gap long term retention target and before they realized they start moving their workloads into the cloud and none of the backup and record yesterday's are going to change. So you need to continue protecting the clothes, which is where the cloud native data protection comes in and then they start innovating around er, can I use cloud as media sites so that you know, I don't need to meet in the other side. So this year is all around us. Cloud transformation is all around us and and the real essence of this partnership between AWS and calm vault is essentially to dr and simplify all the paths to the club regardless of whether you're going to use it as a storage started or you know, your production data center, all your dear disaster recovery site. >>Yeah, it really is about providing that optionality for customers. I talked to a lot of customers and said, hey, our business resilience strategy was really too focused on D. R. I've talked to all the customers at the other end of the spectrum said we don't even have a D. R. Strategy now, we're using the cloud for that. So it's really all over the map and you want that optionality. So steven and then go ahead. >>Please, ransomware plays a big role in many of these considerations that greatly. It's unfortunately not a question of whether you're going to be hit by ransomware, it's almost we can like, what do you do when you're hit by ransomware and the ability to use the clothes scaled immediately, bring up the resources, use the cloud backups has become a very popular choice simply because of the speed with which you can bring the business back to normal our patients. The agility and the power that cloud brings to the table. >>Yeah, ransomware is scary. You don't, you don't even need a high school diploma to be a ransomware ist you can just go on the dark web and by ransomware as a service and do bad things and hopefully you'll end up in jail. Uh Stephen we know about the success of the AWS marketplace, uh you guys are partnering here. I'm interested in how that partnership, you know, kind of where it started and how it's evolving. >>Yeah, happy to highlight on that. So, look when >>we when we started >>Aws or when the founders of aws started aws, as I said 15 years ago we we realized very early on that while we were going to be able to provide a number of tools for customers to have on demand access to compute storage, networking databases that many, particularly enterprise and government government customers still use a wide range of tools and solutions from hundreds, if not in some cases thousands of different partners. I mean I talked to enterprises who literally use thousands of of different vendors to help them deliver their solutions for their customers. So almost 10 years ago, we're almost at our 10 year anniversary for AWS marketplace, we launched the first substantiation of AWS marketplace which allowed builders and customers to find try buy and then deploy third party software solutions running on amazon machine instances also noticed as armies natively right in their AWS and cloud accounts to complement what they were doing in the cloud. And over the last nearly 10 years we've evolved quite a bit to the point where we support software and multiple different packaging types, whether it be amazon machine instances, containers, machine learning models and of course SAS and the rise of software as a service. So customers don't have to manage the software themselves. But we also support data products through the AWS Data exchange and professional services for customers who want to get services to help them integrate the software into their environments. And we now do that across a wide range of procurement options. So what used to be pay as you go amazon machine instances now includes multiple different ways to contract directly, customer can do that directly with the vendor with their channel partner or using kind of our public e commerce capabilities. And we're super excited, um, over the last couple of months we've been partnering with calm vault to get their industry leading backup and recovery solutions listed on AWS marketplace, which is available for our collective customers now. So not only do they have access to convulse awesome solutions to help them protect against ransomware as we talked about and to manage their backup and recovery environments, but they can find and deploy that directly in one click right into their AWS accounts and consolidate their building relationship right on the AWS and voice. And it's been awesome to work with with Rhonda and the product teams and convo to really, um, expose those capabilities where converts using a lot of different AWS services to provide a really great native experience for our collective customers as they migrate to the cloud. >>Yeah, the marketplace has been amazing. We've watched it evolve over the past decade and, and, and it's a, it's a key characteristic of everybody has a cloud today. We're a cloud to butt marketplaces unique uh, in that it's the power of the ecosystem versus the resources of one and Ringo. I wonder from, from your perspective, if you could talk about the partnership with AWS from your view and then specifically you've got some hard news, I wonder if you could talk about that as well. >>Absolute. So the partnership has been extended for more than 12 years. Right. So aws and Commonwealth have been bringing together solutions that help customers solve the data management challenges and everything that we've been doing has been driven by the customer demand that we seek. Right customers are moving their workloads in the cloud. They're finding new ways of deploying their workloads and protecting them. Um, you know, earlier we introduced cloud native integration with the EBS API which has driven almost 70% performance improvements in backup and restores. And when you look at huge customers like coca cola who have standardized on AWS um, combo. That is the scale that they want to operate in. You manage around 1 50,000 snapshots 1200 ec, two instances across six regions. But with just one resource dedicated for the data management strategy. Right? So that's where the real built in integration comes into play and we've been extending it to make use of the cloud efficiencies like our management and auto scale and so on. Another aspect is our commitment to a radically simple customer experience and that's, you know, I'm sure Stephen would agree it's a big month for at AWS as well. That's really together with the customer demand which brought us together to introduce com ball into the AWS marketplace exactly the way Stephen described it. Now the heart announcement is coming back up and recovery is available in native this marketplace. So the exact four steps that Stephen mentioned, find, try buy and deploy everything simplified through the marketplace So that our aws customers can start using far more back of software in less than 20 minutes. A 60 year trial version is included in the product through marketplace and you know, it's a single click buy, we use the cloud formation templates to deploy. So it becomes a super simple approach to protect the AWS workloads and we protect a lot of them. Starting from easy to rds dynamodb document DB um, you know, the containers, the list just keeps going on. So it becomes a very natural extension for our customers to make it super simple to start using convert data protection for the w >>well the con vault stack is very robust. You have extremely mature stack. I want, I'm curious as to how this sort of came about and it had to be customer driven. I'm sure where your customers saying, hey, we're moving to the cloud, we had a lot of workloads in the cloud, we're calm vault customer. That intersection between calm vault and AWS customers. So again, I presume this was customer driven. but maybe you can give us a little insight and add some color to that. >>Everything in this collaboration has been customer driven. We were earlier talking about the multiple paths to chlorine vapor example and still might probably add more color from his own experience at our jones. But I'll bring it to reference Parsons who's a civil engineering leader. They started with the cloud first mandate saying we need to start moving all our backups to the cloud but we have wanted that bad actors might find it easy to go and access the backups edible is um, Conwell came together with the security features and com well brought in its own authorization controls and now we have moved more than 14 petabytes of backup data into the club and it's so robust that not even the backup administrator and go and touch the backups without multiple levels of authorization. Right. So the customer needs, whether it is from a security perspective performance perspective or in this case from a simplicity perspective is really what is driving this. And and the need came exactly like that. There are many customers who have no standardized on it because they want to find everything through the AWS marketplace. They want to use their existing, you know, the AWS contracts and also bring data strategy as part of that so that that's the real um, driver behind this. Um, Stephen and I hope actually announced some of the customers that I actively started using it. You know, many notable customers have been behind this uh, innovation, don't even, I don't know, I wanted to add more to that. >>I would just, I would, I would just add Dave, you know, look if I look back before I joined a W S seven years ago, I was the C I O at dow jones and I was leading a a fairly big cloud migration there over a number of years. And one of the impetus is for us moving to the cloud in the first place was when Hurricane Sandy hit, we had a real disaster recovery scenario in one of our New Jersey data centers um, and we had to act pretty quickly convert was, was part of that solution. And I remember very clearly Even back then, back in 2013, they're being options available to help us accelerate are moved to the cloud and just to reiterate some of the stuff that Rhonda was talking about consoles, done a great job over the last more than a decade, taking features from things like EBS and S three and EC two and some of our networking capabilities and embedding them directly into their services so that customers are able to more quickly move their backup and recovery workloads to the cloud. So each and every one of those features was as a result of, I'm sure combo working backwards from their customer needs just as we do at >>AWS >>and we're super excited to take that to the next level to give customers the option to then also by that right on their AWS invoice on AWS marketplace. >>Yeah, I mean, we're gonna have to leave it there steven, you've mentioned several times the sort of the early days of back then we were talking about gigabytes and terabytes and now we're talking about petabytes and beyond. Guys. Thanks so much. I really appreciate your time and sharing the news with us. >>Dave. Thanks for having us. >>All right. Keep it right there more from combat connections. 21. You're watching the >>cube. Mm hmm.

(upbeat music) >> Okay, I'm back. I'm John Furrier with theCube. We're here in the middle of the action at Mobile World Congress at Cloud City is where the action is. Danielle Royston and Telco DR. Digital disruption here happening. This next interview I did with Casey Choi, the Executive Vice President at Samsung. I did this remotely. He couldn't be here in person. We wanted to bring him in for a conversation. I had a chance to record this with him. He talks about the intelligent Human Edge or Industry 4.0. It was about Edge computing, Samsung as a leader. Obviously we know what they do. They're part of this IOT revolution, Casey Choi, brilliant executive I really enjoyed my conversation. Take a listen. (upbeat music) Welcome to theCube's coverage of Mobile World Congress, 2021. I'm John Furrier host of theCube. We're here with Cube alumni, Casey Choi's Executive Vice President and GM of the Global Mobile B2B Team, Communications Team at Samsung. Casey, great to see you. Thank you for coming off for the special Remote Mobile World Congress. We're here in person, but also hybrid event. We got a lot of remote interviews. Thank you for taking the time to speak with me. >> John. Great to see you. Great as always to be with you and great to be at least here, virtually with the team and in Barcelona from WC. >> You know, in Samsung, we think about the edge. You are leading a team that's driving this innovation. We've talked in the past about Industry 4.0, but the innovation at the intelligent edge, human edge is a big part of it, with 5G. It's just another G, but it's not just another G you got to have a backbone. You got to have a back haul. You got to have an interconnection. You have commercial, not just consumer technology. So the edge is becoming both this human and device commercial environment. So the industry is quickly moving to this. You call it the 4.0 trend. What do you see happening? This is a clear change over the Telco is not what it used to be. Change is coming fast. A lot of disruption, what's your view? >> Yeah, I think we see a number of things done. And certainly from our perspective, which is, I think we've got somewhat of a unique view on this because of our huge focus really in consumer use and attitudes. And certainly it's been informed by what we've seen, what we've all collectively seen over the last year and a half or so, and are still seeing today. And I think one of the things that we're certainly experiencing is I think the edge is it's expanding further out. I think it's also getting more tightly coupled in many respects to the human factor. And it's not just a set of billions of discrete sensors anymore. And I think the evolution of our thinking around this has changed quite a bit from the IOT Version One variant of this. We put more of what I would call billions of these things, communicating all kinds of information, either to the cloud or the data centers and doing it in a very voluminous way. And what we're saying is with the advent of more the human to machine interface, and certainly the capabilities that we're saying both on the network and the device side, it's really redefining how we're thinking about edge. And certainly here at Samsung and with some of our partners, and we're starting to call this more of the intelligent human edge, where the human factor really begins to play a big role in how we're defining the Internet Of Things. And those things include really people. And this is how we're looking at it. >> I love the theme, the human edge, I think that's very relevant. I want to get a human aspect of here tied into the industry side, because as we emerge from the pandemic and move to a broader economic recovery, you see the psychology of the industry where cloud is one of the shining examples of what the pandemic highlighted cloud speed, cloud agility. And now you're seeing with openness in the Teleco industry, that cloud is coming in, open cloud interoperability. So coming out of the pandemic, cloud is the theme is driving an economic recovery, which is driving the psychology of we're back to real life, we're back to business, but it's not business as usual. The fashion is changing. The attitudes are changing. You mentioned that, and now the disruption of how cloud will be implemented. And it seems to be Telco is where these edge and cloud are just completely radically changing, what was once a kind of a slow moving Telco space. So how do you see the partnerships and coming out of the pandemic, some of the response of cloud impact, cloud technology, public cloud impact on this new Telcom? >> Yeah. Let me try to unpack that a little bit. I think we see two dimensions on this, certainly on the carrier side, the operator's side of the equation, we're certainly partnered with everybody across the globe on that. Certainly there's been a definitive impact around software defined everything, right? So, and this has been accelerated really by the standards that have started to develop around 5G. And even now there's a lot of discussion and I'm sure there'll be a lot of it around WMC about 6G and what is happening there. But I think with the advent of things like O-RAN for example, and some of the activity that we're seeing really around NEC type solutions and opportunities, the traditional role of the carrier and the operator is evolving and has to evolve, right? It is now much more aligned with the provision of these types of services that are very different from the type of data or voice services that we've seen in the past. So certainly we're seeing that transition. The second big transition is really around the notion of hybridity. Now we've been talking about this now in the industry for a while, but I think it's really starting to take firm root the idea of not only multiple clouds, but clouds that are deployed either on prem or certainly, available as a service in its various forms. So I think that combination along with the advances that we're seeing in the technology, and this was both on the connectivity side. So certainly around the ultra reliable, low latency communications, what we're seeing with things like slicing, for example, starting to take root as well as frankly, the devices themselves are getting that much more powerful and compact. This is what we're saying with SOC technologies is what we're seeing with the functions being moved more and more to on device capability. So I think about hybrid, I mean, in my past to think about it more as a small data center. How do you compact it, move it out to somewhere else. Now we're thinking about it more in terms of the type of processing capability that you can put really in the hands of the human or hands of the device. And at that point, you really start to get different use cases, start to emerge from that. So this is how we're thinking about this extension and what I'm talking about more as, an expansion on the edge, further out. >> I love is it splicing or slicing, what's the term? Slicing is the technology? >> Slicing, network slicing. >> Slicing, not splicing cable. >> Yeah. >> Slicing. >> Not splicing cable, no. >> Okay so this come up a lot, so splicing kind of points to this end to end, workflows. You look at some of the modern development, the frameworks of successful, you're seeing these multifunctional teams kind of having an end to end visibility into the modern application workflow from CIC pipeline, whatever. Now, if you take the concept of O-RAN you mentioned Open Radio Access Networks, this kind of brings up this idea of interoperability, because if you're going to have end to end and you add edge to it, you have to have the ability to watch something go end to end, but it's never been like that in the past because you had to traverse multiple networks. So this becomes kind of this hybrid a little bit deeper. Can you share how you see that and how Samsung's working with folks and how you guys are addressing this because you can be at the edge, but ultimately you've got to integrate. So you've got openness, you've got the idea of interoperability issues, and you ultimately have to move around and work with other networks, other clouds and other systems. This is not, it's not always like that. So can you share how this is evolving and how real this is and what is your view on it. >> Yeah, our thinking on this. I mean, let me start by maybe tackling this in a little bit of a different angle. One of the things that we see as one of the barriers around interoperability has really been more on the application side of the equation. And this is actually the third component in making all of this work. And let me just be very clear in what I'm saying here, I think in terms of mobile architectures and really Edge architectures, it has been one of the last bastions, if you will of closed architectures, there've been very much what I would call purpose-built architectures at the edge. Certainly that's been driven by things like the industrial side coming together with more of the commercial side of the equation, but we think it's time really to extend the interoperability of what we are seeing really on the IT side of the equation and really driven by cloud native. This was really in the area of containers. It's in the area of microservices, it's in the area of cloud native development. And if we're really talking about this, we really need to extend that interoperability from the application point of view on the data point of view, really to the end point. And this is where some of the work that we're doing, and we really embarked on in earnest last year with Red Hat and IBM, and with VMware for example, in really opening up that edge architecture to really the open source community, as well as really to the microservices architectures that we have now seen propagate down from the cloud into hybrid architecture. So this has been really one of the key focus areas for us. The network interoperability has really been driven by the standards that we've seen and that have been really adopted by the industry. And when it comes to, for example 5G standards. what we've been more focused on quite honestly, is the interoperability on the application and data side. And we think that by extending, if you will, that write once run many type concepts down into the edge and into the device, that this is going to open up really a wealth of opportunity for us on the application and on the data side. >> That's awesome, I love the openness, love the innovation you guys are doing. I think that's where the action is and that's where the growth is going to be. I do have to ask you how you see edge computing in the IOT era in terms of security. Are we more vulnerable because of it now? And how are you guys addressing the issue of security and data privacy at the edge? What's your opinion on that? What's Samsung doing? >> I mean, we just have to look at the news today, it's obvious that we are more vulnerable, right? There's no doubt that points of vulnerability are being exposed and they're probably being exposed in now industrial areas, right? Certainly with what we've seen, just even recently with some of the attacks that, that have occurred. So a couple of things there, number one, we are relying very heavily on our long history around establishing root of trust in kind of zero trust environments. We've had our Knox platform as an example, we just celebrated, in fact, our 10th year of the product. In fact, it was announced at MWC back about 10 years ago. So this is something that, that we're celebrating, it's an anniversary. Our belief on this is that we really need to ensure that we maintain a hardware-based route across when it comes to the edge. We can't only rely upon software protection at that layer. We can't naturally rely upon some of the network protections that are there. So, we've shipped about 3 billion devices with our Knox Security Suite over the last 10 years. And this is something that we're relying very heavily on. Not only for again, that hardware based root of process. So one of the key solutions, there's our Knox Vault product, which we just released a few months back. This is really a safe within a safe concept, really ensuring that the biometric password and other user data is protected. It's really what drives some of our strategy around making sure that we rely upon something that protects all of the back doors that are resident, not only at the software layer, but at the hardware layer as well. And then management is the other key piece of this, security without the ability of managing these thousands to millions of devices is really somewhat compromised. So we've extended a lot of our Knox management capability at our device level really to address some of those particular attributes, as well as these fleets become more prominent. And they start to take on workloads that are more critical to IOT type workloads. >> Casey, great to have you on. Your insight's awesome. Love what you're doing at Samsung. And again, you're a leader, you've been there, you've seen those cycles of innovation. I have to ask you my final question for you is a personal one and a professional one. The last Mobile World Congress was 2019. In person, last year was canceled a lot's happened in the industry since 20 something months ago. Now we're going to be in person, a lot of hybrid still remotely, but there'll be people in person. The world's changed. What is the big change in the Telco, Telco Cloud, Telco Edge, what's happened in these 20 plus months since the last Mobile World Congress that people should pay attention to? What's the most important thing in your mind? >> Most important? Thank God John. You're putting me on the spot here, right? I think it's wisdom to be quite honest with you. I mean, we've certainly all collectively learned a lot in terms of user patterns and what people need and want. And I hope to think that collective wisdom is going to be a key part of how we drive this going forward. And then if I can just pick one more, I would say re-invention, I think what we're starting to see is that coming out of, again from 2019 to what we're seeing now, we do see this opportunity reinventing and rethinking. And I think that's the difference. And the pace of that is going to really dictate how we look at this and how we collectively solve these challenges. So I hope to think we're wiser and that we're more imaginative coming out of this. And again after being in this industry for 30 years, we've not seen the types of things that we've seen over the last couple. So I hope to think that this is a pivot point for all of us. >> Well, Samsung is certainly a leader in many areas and great to see you on theCube here and the theme in your talks around intelligence, human edge innovation, open. This is a force that's happening. And I think the big change, as you said, the wisdom combined with a reinvention is happening and it's going to be very interesting ride, should be fun to work on. >> It will be John and I thank you for our friendship and our relationship over the years. It's always great to see you and to be with you. And again, we're very optimistic as we always have, coming out of this And again, thanks for the time and have a great MWC. >> You too, Casey Choi, Executive Vice President General Manager of the Global Mobile Business to Business Unit Commercial Unit at Samsung. This is theCube's coverage of Mobile World Congress. I'm John Furrier. Thanks for watching. Okay. We're back here. That was Casey Choi. Talk about wisdom, collective wisdom coming out of the pandemic. Great friend of theCube, great friend of the industry doing great work there. Casey Choi. Like we are doing here on the ground at Mobile World Congress in Cloud City, as well as Adam and the team in the studio. So back to you, Adam and team.

>> Announcer: From around the globe, it's theCube with digital coverage of MIT, Chief Data Officer and Information Quality Symposium brought to you by Silicon Angle Media. >> Hi, I'm Stu Miniman and this is the seventh year of theCubes coverage of the MIT, Chief Data Officer and Information Quality Symposium. We love getting to talk to these chief data officers and the people in this ecosystem, the importance of data, driving data-driven cultures, and really happy to welcome to the program, first time guests Eileen Vitrine, Eileen is the Chief Data Officer for the United States Air Force, Eileen, thank you so much for joining us. >> Thank you Stu really excited about being here today. >> All right, so the United States Air Force, I believe had it first CDO office in 2017, you were put in the CDO role in June of 2018. If you could, bring us back, give us how that was formed inside the Air force and how you came to be in that role. >> Well, Stu I like to say that we are a startup organization and a really mature organization, so it's really about culture change and it began by bringing a group of amazing citizen airman reservists back to the Air Force to bring their skills from industry and bring them into the Air Force. So, I like to say that we're a total force because we have active and reservists working with civilians on a daily basis and one of the first things we did in June was we stood up a data lab, that's based in the Jones building on Andrews Air Force Base. And there, we actually take small use cases that have enterprise focus, and we really try to dig deep to try to drive data insights, to inform senior leaders across the department on really important, what I would call enterprise focused challenges, it's pretty exciting. >> Yeah, it's been fascinating when we've dug into this ecosystem, of course while the data itself is very sensitive and I'm sure for the Air Force, there are some very highest level of security, the practices that are done as to how to leverage data, the line between public and private blurs, because you have people that have come from industry that go into government and people that are from government that have leveraged their experiences there. So, if you could give us a little bit of your background and what it is that your charter has been and what you're looking to build out, as you mentioned that culture of change. >> Well, I like to say I began my data leadership journey as an active duty soldier in the army, and I was originally a transportation officer, today we would use the title condition based maintenance, but back then, it was really about running the numbers so that I could optimize my truck fleet on the road each and every day, so that my soldiers were driving safely. Data has always been part of my leadership journey and so I like to say that one of our challenges is really to make sure that data is part of every airmans core DNA, so that they're using the right data at the right level to drive insights, whether it's tactical, operational or strategic. And so it's really about empowering each and every airman, which I think is pretty exciting. >> There's so many pieces of that data, you talk about data quality, there's obviously the data life cycle. I know your presentation that you're given here at the CDO, IQ talks about the data platform that your team has built, could you explain that? What are the key tenants and what maybe differentiates it from what other organizations might have done? >> So, when we first took the challenge to build our data lab, we really wanted to really come up. Our goal was to have a cross domain solution where we could solve data problems at the appropriate classification level. And so we built the VAULT data platform, VAULT stands for visible, accessible, understandable, linked, and trustworthy. And if you look at the DOD data strategy, they will also add the tenants of interoperability and secure. So, the first steps that we have really focused on is making data visible and accessible to airmen, to empower them, to drive insights from available data to solve their problems. So, it's really about that data empowerment, we like to use the hashtag built by airmen because it's really about each and every airman being part of the solution. And I think it's really an exciting time to be in the Air Force because any airman can solve a really hard challenge and it can very quickly wrap it up rapidly, escalate up with great velocity to senior leadership, to be an enterprise solution. >> Is there some basic training that goes on from a data standpoint? For any of those that have lived in data, oftentimes you can get lost in numbers, you have to have context, you need to understand how do I separate good from bad data, or when is data still valid? So, how does someone in the Air Force get some of that beta data competency? >> Well, we have taken a multitenant approach because each and every airman has different needs. So, we have quite a few pathfinders across the Air Force today, to help what I call, upscale our total force. And so I developed a partnership with the Air Force Institute of Technology and they now have a online graduate level data science certificate program. So, individuals studying at AFIT or remotely have the opportunity to really focus on building up their data touchpoints. Just recently, we have been working on a pathfinder to allow our data officers to get their ICCP Federal Data Sector Governance Certificate Program. So, we've been running what I would call short boot camps to prep data officers to be ready for that. And I think the one that I'm most excited about is that this year, this fall, new cadets at the U.S Air Force Academy will be able to have an undergraduate degree in data science and so it's not about a one prong approach, it's about having short courses as well as academe solutions to up skill our total force moving forward. >> Well, information absolutely is such an important differentiator(laughs) in general business and absolutely the military aspects are there. You mentioned the DOD talks about interoperability in their platform, can you speak a little bit to how you make sure that data is secure? Yet, I'm sure there's opportunities for other organizations, for there to be collaboration between them. >> Well, I like to say, that we don't fight alone. So, I work on a daily basis with my peers, Tom Cecila at the Department of Navy and Greg Garcia at the Department of Army, as well as Mr. David Berg in the DOD level. It's really important that we have an integrated approach moving forward and in the DOD we partner with our security experts, so it's not about us doing security individually, it's really about, in the Air Force we use a term called digital air force, and it's about optimizing and building a trusted partnership with our CIO colleagues, as well as our chief management colleagues because it's really about that trusted partnership to make sure that we're working collaboratively across the enterprise and whatever we do in the department, we also have to reach across our services so that we're all working together. >> Eileen, I'm curious if there's been much impact from the global pandemic. When I talk to enterprise companies, that they had to rapidly make sure that while they needed to protect data, when it was in their four walls and maybe for VPN, now everyone is accessing data, much more work from home and the like. I have to imagine some of those security measures you've already taken, but have there anything along those lines or anything else that this shift in where people are, and a little bit more dispersed has impacted your work? >> Well, the story that I like to say is, that this has given us velocity. So, prior to COVID, we built our VAULT data platform as a multitenancy platform that is also cross-domain solution, so it allows people to develop and do their problem solving in an appropriate classification level. And it allows us to connect or pushup if we need to into higher classification levels. The other thing that it has helped us really work smart because we do as much as we can in that unclassified environment and then using our cloud based solution in our gateways, it allows us to bring people in at a very scheduled component so that we maximize, or we optimize their time on site. And so I really think that it's really given us great velocity because it has really allowed people to work on the right problem set, on the right class of patient level at a specific time. And plus the other pieces, we look at what we're doing is that the problem set that we've had has really allowed people to become more data focused. I think that it's personal for folks moving forward, so it has increased understanding in terms of the need for data insights, as we move forward to drive decision making. It's not that data makes the decision, but it's using the insight to make the decision. >> And one of the interesting conversations we've been having about how to get to those data insights is the use of things like machine learning, artificial intelligence, anything you can share about, how you're looking at that journey, where you are along that discovery. >> Well, I love to say that in order to do AI and machine learning, you have to have great volumes of high quality data. And so really step one was visible, accessible data, but we in the Department of the Air Force stood up an accelerator at MIT. And so we have a group of amazing airmen that are actually working with MIT on a daily basis to solve some of those, what I would call opportunities for us to move forward. My office collaborates with them on a consistent basis, because they're doing additional use cases in that academic environment, which I'm pretty excited about because I think it gives us access to some of the smartest minds. >> All right, Eileen also I understand it's your first year doing the event. Unfortunately, we don't get, all come together in Cambridge, walking those hallways and being able to listen to some of those conversations and follow up is something we've very much enjoyed over the years. What excites you about being interact with your peers and participating in the event this year? >> Well, I really think it's about helping each other leverage the amazing lessons learned. I think that if we look collaboratively, both across industry and in the federal sector, there have been amazing lessons learned and it gives us a great forum for us to really share and leverage those lessons learned as we move forward so that we're not hitting the reboot button, but we actually are starting faster. So, it comes back to the velocity component, it all helps us go faster and at a higher quality level and I think that's really exciting. >> So, final question I have for you, we've talked for years about digital transformation, we've really said that having that data strategy and that culture of leveraging data is one of the most critical pieces of having gone through that transformation. For people that are maybe early on their journey, any advice that you'd give them, having worked through a couple of years of this and the experience you've had with your peers. >> I think that the first thing is that you have to really start with a blank slate and really look at the art of the possible. Don't think about what you've always done, think about where you want to go because there are many different paths to get there. And if you look at what the target goal is, it's really about making sure that you do that backward tracking to get to that goal. And the other piece that I tell my colleagues is celebrate the wins. My team of airmen, they are amazing, it's an honor to serve them and the reality is that they are doing great things and sometimes you want more. And it's really important to celebrate the victories because it's a very long journey and we keep moving the goalposts because we're always striving for excellence. >> Absolutely, it is always a journey that we're on, it's not about the destination. Eileen, thank you so much for sharing all that you've learned and glad you could participate. >> Thank you, STU, I appreciate being included today. Have a great day. >> Thanks and thank you for watching theCube. I'm Stu Miniman stay tuned for more from the MIT, CDO IQ event. (lively upbeat music)

>>from around the globe. It's the Cube with digital coverage of CONMEBOL. Future Ready 2020. Brought to you by combo. Hi, I'm Stew Minuteman. And this is the Cube's coverage of Con Volt Future ready event Welcoming back to the program. Fresh off the keynote stage. Sanjay Mirchandani. He's the CEO of Con Volt. Sanjay. Nice job on the keynote. And thanks so much for joining us. >>Thanks to Good to see you again. >>Nice to see you too. So, Sanjay, about a year and 1/2 into your journey with Conn Volt, you took over. And you know what it looks like? You've almost completely refreshed the portfolio there. Start a little bit, you know, future. Ready. Tell us how you're getting Conn Volt and its customers ready to be prepared for what happened today as well as the >>right. So, you know, we've we've given visit The past 18 months, have flown by in the past four or five. Even faster. Um, the change. You know, the change that we've had all deal with us as organizations has been tremendous. We've been hard at work. When I came on board, I should have talked about how we were setting out to simplify, innovate and execute all three of those pillars and, ah, future ready, which I love as a term completely embodies what I think the work we've been up to and what the world needs today, which is really getting it ready for whatever's next. And, you know, and it's coming together of innovation, simplification and and hopefully you'll agree some good execution to bring it all together. Yeah, so we've been busy. >>Sanjay, you talked a bit about just the moment in time that we're in. Wonder if you could bring us inside. You know your customers. So there's certain things that we saw for a couple of months. People put a pause on. Other things absolutely have been accelerated. We talk to customers about their adoption of cloud, you know, digital transformation. It's one of those things. That boy, I hope I'm through some of those or you know, can be as agile as possible. But, you know, what do you hearing specifically from our customer base and how they're dealing with things? >>You know, Cto, I touched a little bit on that during my keynote. And you know this this this this time that we're in has really caused, I think a couple of shifts. The first structural shift was Oh, hey, this thing is here to stay and let's get our employees Working and productive and keep the business is running and keeping them safe and everything else. That first shift happened right on. Honest about What was it that March, April and businesses small and big had to figure out how to take go from their their their operating model into, ah, remote. With the remote model, you re prioritize and you thought through what was important at the time and what it was was really getting laptops into the hands of your employees, getting them safe into their working environment, making sure your business processes leaning in that direction. You could take care of your customers. And so that was sort of the first structural faith, the second structural failures. Okay, how do we really drive productivity? One of the new priorities. What do we need to do, what you want to invest in? What do you want to pull back from? And from our vantage point from A from a technology and data point of view, what we're hearing is the themes that if I had a paraphrase of conversations I have with CIOs, it's NGOs. It's really around a simplification. This is a This is a great time to really simplify and, you know, and make sure that you're working with the tried and tested. This is not the time to experiment. This is not the time for esoteric. This is really about simplifying and working with the tried and tested. The second is really about focusing on skills, you know, this is you need you need to be able to leverage, and you need to be able to bring productivity from the from the people that you have an I t. And really focus around that that's, you know, that sometimes for gotten, you know that I like to call them. The unsung heroes of technology has just been pushed into their homes. They're now doing their jobs, longer hours, tougher scenarios. They have no access to their data centers. So it's over. So let's think about skills and the third, you know, the third thing, really that has been propelled into this conversation is cloud. So if you were on a journey, you're off the journey you need to get there quickly, okay? And you need to really newly leverage a light touch, low touch, remote sort of capability. A So fast is you can't call a digital transformation. Call it whatever you'd like to say. But it is about truly leveraging the cloud in a way that that was no longer, you know, a one year, two year three applying. You just have to bring it right to those kinds of things we're hearing and dealing with. >>Yeah, it's so important, Sanjay. Especially that simplicity piece. You know, I remember a few years ago there were certain customers that were adopting cloud, and it was the reminder. Oh, hey, your data protection in your security, you need to make sure you take care of that when you go to the cloud. And unfortunately, you know, some of the people that are now accelerating things you have to quickly say Oh, wait. I can't work this in a few months. I need to take care of this upfront, so help us understand a little bit. You know, the announcements that you've made. How are you making sure that you're ready for customers? The simplicity that they need to take advantage of the innovation and opportunity that the cloud on solutions provider >>absolutely and and make a mistake for me to. Simplification is not just the technology is easy to use, even though that is a big part of what we're working on and working and delivering through these announcements. But we've also got to make sure that the partnerships that we that we that we have lend themselves to what customers need, you know, engineered better its source not in the field, you know, and then and then the ecosystem to make the technology available and consumed commercially in the way that customers would like to keep that simple to. But today, if I just focus on the portfolio, you know, we've we've you could say we've completely rebuilt this incredible stack of technology that we've built this company out and, you know, and we weave in a nutshell. What we've done is announced A. We've taken our backup and recovery suite and be saying we've got a new company, backup and recovery product. We've got a brand new con Volt disaster recovery product. You can get them together as a unit Azaz the complete backup and recovery suite, if you would. So that's one big set of offerings. The second and you know the second is is we bought Hedvig sort of next generation software defined storage technology company last year, and we've been feverishly work quietly at work, integrating Hedvig into calm bolt not just as a company, but in the technology and our new hyper scale technology. Hyper scale. ECs is the embodiment of those two things coming together, the best of data protection from Con Volt and the best storage subsystem to drive that from Hedvig, also from console. So the two come together on all of this technology, whether it's the suite that I mentioned or the hyper scaler, all of it you can. You can mix and match any way you want with it with a world class user interface or user interfaces if you want command lines. If you want AP ICE will keep it open, all of it to you. In addition, we've got announcements or under Activate Suite on. Recently, we talked about our partnership with Microsoft with the metallic azure sort of combination for customers. So it's ah, it's a left to right set of announcement with simplification threatened right through it. >>Sanjay, you mentioned partnerships. Ah, a little bit before the show, you had, of course, the extended partnership with Microsoft with metallic. Maybe give us just a little bit more color about you know how, Con Volt make sure their position and working closely with those hyper scale >>hours. Yeah, you know, and we work with all the hyper scaler. So, you know, there we are probably the most prevalent data protection technology, if you would in the public cloud. And most of the way we talk about over an exabyte that we've helped customers, right, that the cloud is just one data point we've we've been, you know, seen is from the outside in as being the transport capability across across hybrid cloud scenarios. The partnership, the partnership with Microsoft and Microsoft Azure in particular, is the coming together of these things because customers, when we talk to customers and Microsoft office of customers be here from them, they want the ability to be, if you know, as they get more prevalent in the cloud as their workloads get more more pervasive in the cloud, they want to make sure that the same industrial strength data protection cloud in that they had well while they were on prayer for primarily on Prem. Our solutions are completely hybrid. And so the partnership really brings together again. You know, technology that's engineered better together, our data protection and their their cloud best in class our channels working, working together and making sure that it's easy for customers to work work with us. And we're available on the azure marketplace and our field forces also aligned around it. So it's again a 3 60 kind of conversation that we have with customers as much as much of today's announcements. >>Yeah, Sanjay, you talked about the hyper scale er's. You mentioned that the integration of the Hedwig Solution work with Dev Ops and really the cloud native type solutions. Of course, one of the things everybody's looking at when you were hired to this job is you've got background in the automation in developer world. So you know, how is that scene in the update? The portfolio really that embracing of cloud native and develop our environments? >>Cloud without automation is not a cloud, right? It's just it's just it's just infrastructure that's put somewhere else. It's deep, deep degrees of it off automation that really bring cloud to life. Right? And I was fortunate that have been in the Dev ops world for a while in a market leading with marketing product. And I was very pleasantly surprised when I when I came to convert and sell the deep degrees of automation and work flows that are core technology had, with Hedvig acquisition being a platform layer being the storage layer that is multi protocol and appeals incredibly to Dev Ops engineers because everything in the product you know is call a bill through an A p I for a set of AP eyes. It's it's Richard's got work flows and and it's multi critical. So whether you're using VMC or you're building the next generation container applications or you're just using object storage, it doesn't matter. We can mix and match it across, you know, private and public cloud environments, and it's all culpable and it's all programmable. It's all automated on as much as you want >>it. All right, So, Sanjay, I know we can't talk too much about Financial Piece is where we are in the quarter. But one of the things Dave Volante and I were discussing and looking at Kahn Volt. You know, there's some good data, you know, especially if you look at win rates against some of the some of the newer players in this space that the data that we have from ET R was showing, you know, increased win rates for Con Volt. Just could you give us a little bit of your competitive landscape view you talked about? Customers don't want to take too much risk, you know? How do you balance between being, you know, a company with a large install base? But you want to be, you know, more modern? >>Oh, yeah. And you know, the use cases we're talking about. The cloud that we're seeing those leaders are today's use cases, not yesterday's use cases, and we're winning in the base is the fact that we respect that customers are coming from Okay, There's a lot of stuff that runs that business that is still good. That isn't in the cloud that they're they're working their plants journey from that to something else as well. That's where we're leading in areas where they have it in the public cloud, and we always like to stay 1 to 2 steps ahead of the hard problems our customers going to encounter. So our portfolio is is absolutely cloud ready. Our portfolio is rich in that in that capability, and we're not slowing down. You know, we're winning because we have the breath of technology that we support. Both, You know, source source data that customers want o protect and target scenarios where maybe the hyper scaler or anything else where customers want to take it. And the flexibility, the second thing. And if you heard the interview I did with Run from from Johns Hopkins, it's the optimization off our technology around each of those cloud scenarios that gives our customer's true, you know, true value around the compute and storage decisions they have to make. And we helped them make through deep through deep degrees of AI and ML built in. So so it's not just about moving bits. It's about optimizing all of that on the entire life cycle of that data, from the point it's created to the point. >>Excellent. Well, Sunday. Want to let you have the final word? Give us what you want customers to have as the take away from today's future. Ready event? >>Sure. So, first of all, I wanted to, you know, I want to thank all our our audience here, our customers for being with us. It's being with us as a customer, being looking at us as a prospect for technology. We are investing like, you know, we've invested over a $1,000,000,000 over over a period of time as a company in data protection, and we're taking that to a whole new level with the innovations that we're bringing to the table. So, you know, we truly believe that the journey with as it pertains to data the journey to the cloud requires you to be able to think through the life cycle from storing, protecting, optimizing and using that data all the way through. And our solutions can be used independently. Best of class across each of them or together better together. And, you know, we I I urge you to take a few minutes and look at some of the some of the great innovations we've brought to table and rest assured that everything we're doing eyes with hybrid cloud in mind and is it is completely cloud optimized. >>All right. Well, Sanjay Mirchandani. Thank you so much for joining us. Congratulations to you and the team on the work on the updates. Definitely. Look forward to hearing more in the future. >>Thanks. Too good to be here. >>Alright, stay tuned. We've got more from Con vault Future ready on student a man. And thank you for watching the Cube. Yeah, yeah.

>> Announcer: From theCUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> Hey welcome back everybody. Jeff Frick here with theCUBE. Coming to you today from our Palo Alto studios. It's COVID is still going on. So, there's still no shows, but the good news is we've got the technology we can reach out to the community, and bring them in from far, far away. So today joining us from Virginia across the country is Dave Scott. He is the director of Product Management for Veritas, Dave, great to see you. >> Thanks Jeff, great to be here. >> Absolutely. So let's jump into it. You guys have been about backup and recovery for years and years and years, but oh my goodness, how the landscape continues to evolve between, you know, public cloud and you know, all the things happening with Amazon and Google, and Microsoft. And then now, of course big push for Hybrid. And, you know, we're the workloads, and kind of application centric infrastructure. You guys still got a backup and secure all this things. I wonder if you can give us a little bit of your perspective on, you know, kind of the increasing complexity of the computing environment, has all these different kind of pieces of the puzzle, are kind of gaining traction at the same time. >> Yeah, absolutely. I mean, I'm on the compliance side of the company. So I'm more on looking after requirements around collection of content preparation for litigation, making sure you're adhering to compliance regulations in different parts of the world. And, I mean that's a constantly evolving space. One of the, so basically the products I look after are Enterprise Vaults, Enterprise Vault.cloud, and eDiscovery platform. And, as you say, I mean, one of the biggest challenges is that customers are starting to move, you know, customers are looking for flexibility in how they deploy our solutions. We've had a product in market with enterprise vault for about 20 years. And so, we have a lot of customers that have a lot of data on premise, and now they're starting, you know, they've got cloud mandates, they want to move that content to the cloud. So we have gotten very aggressive at building out our SaaS, archiving solution, Enterprise Vault.cloud. But we also provide other options. Like if you want to move enterprise vault from your data center on premise, to your tenant in Azure, Amazon, we fully support that. In fact, we're taking advantage of cloud services to make that a much more viable option for our customers. >> So let's get into the regulation and the compliance, 'cause that's a big piece of the motivation beyond just, you know, making sure that the business can recover, that the regulation and compliance thing is huge. You know, the GDPR, which has been around now for a couple of years, California protection act. And I think what I find interesting from your perspective is you have this kind of crazy sea of regulations that are different by country, by industry, by data type, and they're evolving all the time. So, that's got to be a relatively complex little grid you got to keep track of. >> Yeah, it makes the job interesting. But it also is a huge competitive advantage for us. We have a team that researches data privacy regulations around the world, and it's been a competitive advantage in that we can be incredibly nimble in creating a new policy. We had some opportunities come up in Turkey, there's a regulation there that mirrors GDPR called KVKK or KVKK I think they call it locally. And it's, a joke that it's kind of like GDPR, but with jail time for noncompliance. So there's a lot more motivation on the part of an IT department, to make sure they're meeting that requirement. But it has to do with dealing with, you know, data privacy again, and ensuring the safety of the continent. That's proliferating throughout the world. You mentioned California Consumer Privacy Act, many other States are starting to follow what the California Consumer Privacy Act. And I'm sure, it won't be long before we have a data privacy act in the US, that's nationwide instead of at the state level. In other industries that we serve, like the financial services industry. There's, you know, there's always been a lot of regulation around SEC and FINRA in the US, that's spreading to other countries now, you know, MiFID II in the European union has been huge. And that dictates you need to capture all voice conversations, all text conversations, instant messages, everything that goes on between a broker and the end customer, has to be captured, has to be supervised, and has to be maintained on warm storage. So that's a great segment for us as well. That's an area we play very well in. >> So it's interesting. 'Cause in preparing for this, I saw some of the recent announcements around the concept of data supervision. So I think a lot of people are familiar with backup and recovery, and continuity, but specifically data supervision. What does that really mean? How is that different than kind of traditional backup and recovery, and what are some of the really key features or attributes to make that a successful platform? >> Yeah, no, it is really outside of the realm of backup and recovery. Archiving is very different from backup and recovery. And then archiving is about preserving the communication, and being able to monitor that communication, for the purposes of meeting compliance regulations. So, in the case of our solution, Veritas advanced supervision, It sounds a bit big brotherish, if I'm being honest, but it is a requirement for the financial service community that you sample a subset of those communications looking for violations. So you're looking for insider trading, you're looking for money laundering. In some companies, at the HR departments, or even just trying to ensure that their employees are being compliant. And so you may sample a subset of content. But it's absolutely required within the financial services community. And we're starting to see a lot of other industries, you know, leveraging this technology just to ensure compliance with different regulations, or compliance with their own internal policies. Ensuring a safe work place, ensuring that there's not any sexual harassment, or that type of thing going on through office communications. So it is a way of just monitoring your employees communications. >> So it's while I remember when, when people used to talk about messaging, and kind of the generic sense, like I could never understand why, you know, it's an email, it's a text. I mean, little did I know that every single application is now installed on every single device that I have, has a messaging app, you know, has a direct messaging feature. So, I mean the complexity and, and I guess the, the variability in the communication methods, across all these applications and, you know, probably more than half of them, that most of us work on are SaaS as well, really adds a ton of complexity to the challenge that you were just talking about. >> Oh, absolutely. I mean, I'm old. You know, when I started, all of my communications were on a Microsoft mail server, all my files were in the file, you know, the server room down the hall. Now I've got about 20 different ways to communicate on my phone. And, the fragmentation of communication does make that job a lot more, more challenging. You know, now you need to take a voice conversation, convert it to text. With COVID and with, you know, the dawn of telemedicine, or at least the rapid growth, and telemessaging, telemedicine sorry. There is a whole new potential market for this kind of supervision tool. Now you can capture every doctor patient interaction that takes place over Zoom or over a Team's video, transcribe that content, and there's a wealth of value in that conversation. Not only can you tell if the doctor is responding to the patient, if the interaction is positive or negative, is the doctor helping to calm the patient down? Do they have good quality of interaction? That sort of thing. And so there's incredible value in capturing those communications, so you can learn from the... you know learn best practices, I guess. And then, feed that into a broader data lake, and correlate the interaction with patient outcomes, who are your great doctors? who are your, you know, that type of thing. So that's an area that we're very excited about going forward. >> Wow, that's pretty interesting. I never kind of thought that through, because I would have assumed that, you know, kind of most of the calls for this type of data were based on some type of a litigation. You know, it was some type of an ask or a request, that I was going to ask you, now how does that actually work within the context of this sea of data, that you have. Is it usually around a specific individual, who's got some issues and you're kind of looking at their ecosystem of communications, or is it more of a pattern, or is it potentially more of a keyword type of thing that's triggering, You know, kind of this forensics into this tremendous amount of data that's in all these enterprises. >> Yeah, it's a little bit of everything. Like, so first of all, we have the ability to capture a lot of different native content sources. But we also leverage partners to bring in other content sources. We can capture over 80 different content sources, all the, you know, instant messaging, social media, of course email, but even voice communications and video communications. And to answer your question as far as litigation, I mean, it really depends on the incident right? in the past, in the old days, any kind of litigation resulted in a fire drill where you're trying to find every scrap of evidence, every piece of information related to the case. By being a little bit proactive and capturing your email, and your communication streams into immutable storage in an archive, you're ready for that litigation event. And you've already indexed that content, you've already classified that content. So you can find the needle in the haystack. You can find the relevant content to prove your innocence, or at least to comply with the request for information. Now that has also led to solving similar issues for public sector. US federal, with the Freedom of Information Act. They're getting all kinds of requests for right now for COVID related communications. And that could be related to lawsuits. it could be related to just information around how stimulus funds are being spent. And they've got to respond to these requests very, very quickly. Our team came up with a COVID-19 classification policy, where we can actually weed out the communications related to COVID-19. To allow those federal agencies, and even state and local agencies, to quickly respond to those types of requests. So that's been an exciting area for us. And then there's still the SEC requirements to monitor broker dealers and conversations with end users, to ensure they're not doing anything, they shouldn't be doing like insider trading, >> Right. Which is so different, than kind of a post event, you know, kind of forensics investigation, and then collecting that data. So I'm curious, you know, how often are you having to update policies and update, you know, kind of the sniffers and the intelligence that goes behind the monitoring to trigger a flag, And then that just go into their own internal kind of compliance reg and set off a whole another chain of events? I would imagine. >> Yeah. I mean, there's a lot of things we can do with our classification policies. And like, in the case of the COVID policy, we just kind of crowd source that internally, and created a policy, in about a week, really. That we, you know, we shaped the basic policy and then kept refining it, refining it, testing it. And we were able to go from start to finish, and have it publicly available within about a week and a half. It was really a great effort. And we have that kind of ability to be very nimble, to react to different types of regulations as they become, you know, get out there. And then there's also a constant refining of even data privacy for every country that we support. You know, we have data privacy regulations for the entire European union and for most countries around the world, obviously the US, Canada, Australia, and so on. And, you can always make those policies better. So we've introduced feedback loops where our customers can give us feedback on what works and what isn't working, and we can tweak the policies as needed. But it is a great way to respond to whatever's going on in the world, to help our customer base, which, you know, is largely the financial verticals, the public sector verticals, but even healthcare is becoming more important for us. >> So Dave, I wonder if there's some other use cases that people aren't thinking about, where you guys have seen value in this type of analytics. >> Yeah, I mean, definitely the one thing that I think is just starting to emerge as the value that's inherent in communications. So I mentioned earlier the telemedicine idea, and, you know, can you learn from doctor-patient interactions if you're capturing them over telemedicine vehicles, you know again, Video Chat, Zoom, and that sort of thing. But similarly, if you've captured communications for a long time, as many of our customers have, what can you do with that data? And how can it feed into a broader data lake to give you new insights? So for example, if you want to gauge whether a major deal is about to close, you know, you can rely on your sales reps to populate the CRM and give you an indication it's 10% complete, it's 50% complete, whatever. But you're dependent on all the games that salespeople play. It would be far better to look at the pattern of a traditional deal Closing. You know, first you start out with one person at your company talking, to one person at the target customer that leads to meetings, that leads to calendar invites, that leads to emails being sent back and forth. You can look at the time of response, how quickly does the target customer respond to the sales rep? How often are they interacting? How many people are they interacting with? Is it spanning different GEOS? Is it spanning different groups within the company? Are there certain documents being sent back and forth, like, a quote for example. All of this can give you a higher confidence that that deal is going to close, or that deals failing. You don't really know. You can also look at historical data, and compare the current account manager to his predecessor. You know, does the current account manager interact with his customer as much as the former rep did? And is there a correlation in their effectiveness? You know, based on kind of their interactions, and their just basic skills. So I think that's an exciting field, and it shines a new light on the data that you have to collect, to comply with regulations, the data you have to collect for litigation and other reasons. Now there's other value there. >> Right. That's a fascinating story. So the reason that you guys would be involved in this, is because you're sitting on, you're sitting all that comms data, because you have to, for the regulation. I mean, what you're describing sounds like a perfect, you know, kind of sales force. Plug in. >> Absolutely. >> With a much richer dataset, versus as you said, relying on the sales person to input the sales force, information which would require them to remember their password, which gets reset every three weeks. So the chances of that are pretty slim. (laughs) >> Yeah. There's a fact, I think I've read a stat recently that about, you know, only 10% of information is actually captured in a CRM. You know, contact information and that sort of thing. But if you're looking at their emails, if you're looking at their phone calls and their texts, and that sort of thing, you get a rich set of data on contacts and people that you're interacting with at a target customer, and, you know, sales. More than any other job, I think sales has high turnover. And so you need that record of, you know, off the counter. One account rep leaves, you don't want to lose all their contacts and start over again. You want a smooth handover to the next person. >> Right. >> If you capture all that content from their communications into CRM, you're in great shape. >> Dave, I want to get your take on something that's happening now, because you're so dialed into policy, and policy and regulations, which are such a giant determinant of what people can and should and should not do, with data. When you take something like COVID and the conversations about people going back to work, and contact tracing. To me it's like, Wow! You know, it's kind of this privacy clash against HIPAA, and, you know, that's medical information. And yet it's like this particular disease has been deemed such that it kind of falls outside the traditional, you know, kind of HIPAA rules. They're not going to test me for any other ailments before I come in the door at work, but they, you know, eventually we're going to be scanning people. So, you know, the levels of complexity and dynamicism, if that's even a word, around something like that, that's even a one off, within a specific, you know, kind of medical data is got to be, you know, I guess, interesting and challenging, but from a policy perspective and an actual handling of that information, that's got to be a crazy challenge. >> Yeah. I mean, we do expect that COVID it's going to lead to all kinds of litigation and Freedom of Information Act request. And that's a big reason why we saw the importance very quickly, that we need a classification policy to highlight that content. So what we can do in this case is we can, first of all, identify where that content is stored. We have a product called data insight that can monitor your file system and quickly locate. If you've got a document that includes, you know, patient data or anything related to COVID-19, we can find that. And now as we bring in the communications, we can flag communications, as we archive them and say, this is related to COVID-19. Then when a litigation happens, you can look, you can do a quick search and you can filter on the COVID-19 tag. And the people you're concerned with, and the date range you're concerned with, you can easily pull in all of the communications, all of the file content, anything related to COVID-19. And this is huge for, again, for public sector, where there are subject to finance, you know, sorry, Freedom of Information Act request. But it's also going to affect every company, because like, it's going to be litigation around, when a company decided that they would work from home, and did they wait too long. You know, and did someone get sick because they weren't aggressive enough. There's going to be frivolous lawsuits, there's going to be more tangible lawsuits, and, there's going to be all kinds of activity around how stimulus funds were spent and that sort of thing. So, yeah. That's a great example of a case where you've got to find the content quickly and respond to requests very quickly. Classification go a long way there. >> Yeah. That's the lawyers have hardly gotten involved in this COVID thing yet. And, to your point, it's going to be both frivolous as well as justified. And did people come back too early? Did they take the right steps? It's going to be messy and sloppy, but it sounds like you're in a good position to help people get through it. So, you know, just kind of your final thoughts you've been in this business for a long time. The rate and pace of change is only increasing the complexity of veracity, stealing some good, old, big data words. Velocity of the data is only increasing, the sources are growing exponentially. You know, as you kind of sit back and reflect obviously, a lot of exciting stuff ahead, but what do you think about what gets you up in the morning beyond just continuing to race to keep up with the neverending see of changing regulatory environment? >> Yeah, that's a great question. I mean, I think we have a great portfolio that can really help us react to change, and to take advantage of some of these new trends. And that is exciting, like telemedicine, the changes that come with COVID-19, what we could do for telemedicine rating doctors gauging their performance. We could do the same sort of thing for tele-education. You know, like I have two kids that have had, you know, homeschooling for the last three months, and, probably are going to face that in the fall. And, there might be some needs to just rate how the teachers are doing, how well are the classes interacting, and what can we learn from best practices there. So I think that's interesting and interesting space as well. But what keeps me going is the fact that we've got market leading products in archiving, eDiscovery, and supervision. We're putting a lot of new energy into those solutions. They've been around a long time. We've been archiving since 1998 I think, and doing supervision and discovery for 20 years. And, it's strange, the market's still there, it's still expanding, it's still growing. And, it's kind of just keeping up to change and, trying to find better ways of surfacing the relevant human communications content that said that's kind of the key to the job, I think. >> Right. Well yeah, Finding that signal amongst the noise is going to get increasingly... >> Exactly. >> More difficult than has been kind of a recurring theme here over the last 12 weeks or 15 weeks, or however long it's been. As you know, this kind of light switch moment on digital transformation is no longer, when are we going to get to it, or we're going to do a POC or let's experiment a little bit, you know, here and there it's, you know, ready, set, go. Whether you're ready or not, whether that's a kindergarten teacher, that's never taught online, a high school teacher running a big business. So nothing but a great opportunity. (laughs) >> Absolutely. >> All right. >> Absolutely. I mean, it's a very, a changing world and lots of opportunity comes with that. >> All right. Well Dave, thank you for sharing your insight, obviously regulation compliance, and I like that, you know, data supervision is not just backup and recovery is much, much bigger opportunity, in a lot higher value activity. So congrats to you and the team. And thanks for the update. >> All right. Thank you, Jeff. Thanks for the time. >> All right. He's Dave and I'm Jeff. You're watching theCUBE. Thanks for watching, we'll see you next time. (upbeat music)

>>from around the globe. It's the Cube covering HP Discover virtual experience brought to you by HP. I'm stew minimum. And this is the Cube's coverage of HP Discover virtual experience rather than all getting together in one place. Life box, Vegas. We're getting people around the globe where they are digging into some of the partner discussions here. Happy to welcome to the program. Ricardo de Blasio. He is the chief revenue officer from Con Vault. Ricardo, Thanks so much for joining us. Great to see you. >>We lost you. Great to be here. >>Excellent. So, you know, obviously HP discover Conn Volt and B when you give us the latest on on the partner. >>Absolutely. Well, first of all, I would like to thank you H p e deal team, not only for this invitation, but for the great partnership that we have. Ah, since actually, many, many years. Well, things are going really, really well with HB. Ah, we're very happy with very proud. I mean, if I'm a chief revenue officer also, my idol said it all. You know, if I look at the performance is off our alliances in the last 18 months, um, as being a double digit row and in some quarter even a triple digit growth. So ah, our relationship engagement into the field are growing up on a weekly basis. And the amount of opportunity that we have in our forecasting in our pipeline with HB are growing more and more and more. And, um, I believe we found still a good thing. And young between ah Cos us being the leader off data protection in the market and in conjunction with one of the largest server infrastructure, um, service vendor, service provider like HP. You know, if you think about one of the the the the highest success that we had experience right now is is humble. True green A as a backup as a service, right? So so many angle our chip. It's working and we just feel we are crashing, really, that the people, the iceberg and the best is yet to come so super excited to be here, super excited for what's what's ahead of us. >>Alright, Ricardo, we'll last year and we've had the Cube at Kahn Volt go on for a couple of years. Ah, lot of discussion about the various consumption models, especially out you know, Cloud is fitting into things, whether it be a public cloud and backing up data or are, you know, SAS models. You know, obviously, Alex was the, you know, star of the show at combo go. Last year you mentioned the Green Lake offerings that you're doing with HP to give back up as a service. So bring us inside. You know what you're hearing from your customers? How they're managing these various cloud offering. >>Totally stupid. Well, um I mean, as you know, I mean the the adoption into cloud native APS or moving waters into, ah, cloud models. It is something that has been around for the last 10 years. Obviously, what the current situation is producing is a triggering event to really moving to a light speed, um, transformation and adoption off any type of cloud motors. And we believe that's up backup and data protection provider. Um, we are in the middle of it, experiencing a lot of benefits. I mean, at the end of the day, you know, if you look at our metallic offering, one of our blockbuster is backing up office 3 65 which is a cloud native app after that we got Salesforce or we've got service now and so on. Right before moving to more traditional and point out of management like that or ah, um, like mobile phone. But even if I look at, you know, from from an angle of our partnership with HP, But I see most off the grow and opportunity is being on the Green Lake platform. Um, a lot of the opportunity that we have in our pipe that have been built in the last six months, but I see a lot of potential to do business together. Um, 80% of them is with Green Lake. This always great legs in the middle. >>Excellent. Yeah. What? What do you hearing so much from customers, You know, with your you're the chief revenue officer. So is it Move from cap ex to op X. You know, bring us inside a little bit. The finance side. What you're hearing from customers is how they get ready. Obviously, with the global pandemic even more of a highlight on the cloud models, if I've done things right, I should be able to either, you know, scale up if needed, or if I need to dial things down for a little while. Hopefully, I haven't locked myself in tow some environment. So I love to hear a little bit more color on that piece of it. >>Absolutely. I believe you nail. It's do I mean ah, there's definitely an operational driver behind which he's Can I scale or down my data center without having the possibility to have people on the ground? And so how can I move into a virtual data center? Uh, what? I have computing storage networking that can follow my beach off. Uh, I o according to my business need and this d'etre angle in the current crisis, um, company often are not run, but CFO becomes more important. And, um, there's a huge ah, attention to us and, uh, and everything that can be moved from a perpetual into a credible and therefore cloud has a better fit for that. And, um, and then last but not least, is also, you know, the better integration that a lot of cloud models provide. You were the cloud native. That's right. I mean, um, and you run salesforce on Prem? Not really. Right. So how can you have Ah, a dashboard of different business application and operational applications that are better integrated with the cloud native. That's so the more you can offer your client I eat relates or metallic proponent Delta Cloud Native Services that he's a, um, naturally integrated with the parent cloud native app. So the more you're going to make their life easier. >>Excellent. Ricardo. You know, Con Volt works with many partners. What makes the HP partnership special? >>So I think you know what I said earlier. Definitely. I would say the first thing. These, um a market segmentation, overs and the price. We are experiencing a lot of success with our enterprise clients. You know, if I look at the joint pipeline that we built together, I would say 90% of the lines are global 2000 customers logo. And so that is everyone. Number number two. You know how much work with it collectively in integrating our product line and platform together. So if you look into the humble complete solution and very soon also mentality, but even that big that has been done a lot of effort on that side, they are natively integrated with open a P I so that our clients really will not feel the difference off having two different salad silos solution and and then last but not least, the same strategic goal and view off pushing our cloud based Motorola radical modeler Green Lake for H p e and metallic and a big for mobile. >>Excellent. So you mentioned you know, some of the shifting models to some some of the newer solutions. You know, obviously, you know, integrations partnership a little bit of time, but give us a little bit. What should we be expecting from, you know, calm bolt in the partnership with HP through the rest of 2020. >>Absolutely. Still. Well, um, definitely an acceleration. You know, we put the decision a combo too. Ah, focus on fewer partners are very relevant to us. We're very happy to say that Hve is one of them. And, um, we want to do more from a product integration perspective. So the next one in line with the metallic and how the metallic play and integration will play into green legs and into a lot of HB product. Um, but also, we want to do more with our field engagement. Right? So now we have weekly or monthly orderly. Ah, weekly engagement with our with our two fields organization. Ah, just in order to better serve our clients and often do business with the same channel partners that we have in our ecosystem. >>Excellent. Well, Ricardo, thank you so much for joining us. We really pleasure. >>Thank you. Thank you, Stew. And thank you, HP, for the great partnership opportunity. >>All right, Lots more coverage from the cube. HP discover virtual experience. I'm Stew Minimum. And thank you for watching the Cube. Yeah, yeah, yeah, yeah, yeah.

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Hey, welcome back to the cube at Lisa Martin with Steve men and men and we are coming to you alive from combo go 19 please to welcome to the cube, a gent from Microsoft Azure. We've got Ben call principal program manager. Ben, welcome. Thank you. Thanks for having me on. Thanks for coming on. So Microsoft combo, what's going on with the partnership? >>They wouldn't have have great storage pond is in data management space. We've been working with Convult for 20 years now in Microsoft and and they've been working with us on Azure for that as long as I can remember not being on that the Azure business for about seven years now. So just a long time in cloud terms like dog ears and it's sort of, they've been doing a huge amount there around getting customer data into the cloud, reducing costs, getting more resiliency and then also letting them do more with the data. So they're a pretty good partner to have and they make it much easy for their customers to to go and leverage cloud. >> So Ben, you know, in my career I've had lots of interactions with the Microsoft storage team. Things have changed a little bit when you're now talking about Azure compared to more, it was the interaction with the operating system or the business suite at had. >>So maybe bring us up to date as those people that might not have followed where kind of the storage positioning inside of Microsoft is now that when we talk about Azure and your title. Yeah, we, we sort of can just, just briefly, we worked very heavily with our own premises brethren, they are actually inside the O team is inside of the Azure engineering old male, which is kind of funny, but we do a load of things there. If he started looking at, firstly on that, that hybrid side, we have things like Azure files. It's a highly resilient as a service SMB NFS file Shafter a hundred terabytes, but that interacts directly with windows server to give you Azure file sync. So there is sort of synergies there as well. What I'm doing personally, my team, we work on scale storage. The big thing we have in there is owl is out blood storage technology, which really is the underpinning technology fault. >>Preapproval storage and Azure, which is an including our SAS offerings, which are hosted on Azure too. So disc is on blood storage of files on blood storage. You look at Xbox live, all these kind of stuff is a customer to us. So we build that out and we were doing work there and that's, that's really, really interesting. And how we do it. And that's not looking at going, we're gonna buy some compute, we're going to buy some storage, we're going to build it out, we're going to run windows or hyper V or maybe VM-ware with hoc with windows running on the VMware, whatever else. This is more a story about we're gonna provide you storage as a service. You didn't get a minimum of like 11 nines at your ability. And and be able to have that scale to petabytes of capacity in one logical namespace and give you multiple gigabytes, double digit gigabytes of throughput to that storage. >>And now we're even that about to multiple protocols. So rest API century. Today we've got Azure stack storage, EU API, she can go and use, but we give you that consistency of the actual backend storage and the objects and the data available via more than just one protocol. You can go and access that via HDFS API. We talk about data lakes all the time. For us, our blood storage is a data Lake. We turn on hierarchal namespace and you can go and access that via other protocols like as I mentioned HDFS as well. So that is a big story about what we want to do. We want to make that data available at crazy scale, have no limits in the end to the capacity or throughput or performance and over any protocol. That's kind of our lawn on the Hill about what we want to get to. >>And we've been talking to the Combolt team about some of the solutions that they are putting in the cloud. The new offering metallic that came out. They said if my customer has Azure storage or storage from that other cloud provider, you could just go ahead and use that. Maybe how familiar and how much I know you've been having about run metallic. >> We were working, we work pretty tightly with the product team over Convolt around this and my team as well around how do we design and how do we make it work the best and we're going to continue working to optimize as they get to beyond initial launch to go, wow, we've got data sets we we can analyze. We knew how to, we wanted out of tune it. Now really we love the solution particularly more because you know the default if you don't select the storage type where you want to go, you will run on Azure. >>So really sort of be cued off to the relationship there. They chose us as a first place we'll go to, but they've also done the choice for customers. So some customers may want to take it to another cloud. That's fine. It's reasonable. I mean we totally understand it's going to be a multicloud world and that's a reality for any large company. Our goal is to make sure we're growing faster than the competitors, not to knock out the competitors altogether because that just won't happen. So they've got that ability to go and, yeah, Hey, we'll use Azure as default because they feel we're offering the best support and the best solution there. But then if they have that customer, same customer wants to turn around and use a competitor of ours, fine as well. And I see people talking about that today where they may want to mitigate risks and say, I'm going to do, I'm doing off office three, six five on a, taken off this three 65 backup. It's cool. You use metallic, it'll take it maybe to a different region in Asia and they're backing up. They still going, well, I'm still all in on Microsoft. They may want to take it to another cloud or even take it back to on premise. So that does happen too because just in case of that moment we can get that data back in a different location. Something >>so metallic talking about that is this new venture is right. It's a Convolt venture and saw that the other day and thought that's interesting. So we dug into it a little bit yesterday and it's like a startup operating within a 20 year old company, which is very interesting. Not just from an incumbent customer perspective, but an incumbent partner perspective. How have you seen over the last few years and particularly bad in the last nine months with big leadership and GTM changes for condo? How has the partnership with Microsoft evolved as a result of those changes? >>Um, it's always been interesting. I guess when you start looking at adventure and everything seems to, things change a little bit. Priorities may change just to be fair, but we've had that tight relationship for a long time and a relationship level and an exec leadership level, nothing's really changed. But in the way they're building this platform, we, we sit down out of my team at the Azure engineering group and we'll sit down and do things like ideations. Like here's where we see gaps in the markets, here's what we believe could happen. And look back in July, we had inspire, which is our partner conference in Las Vegas and we sat down with their OT, our OT in a room, we'll talking about these kinds of things. And this is I think about two months after they may have started the initial development metallic from what I understand, but we're talking about exactly what they're doing with metallic offered as a service in Azure as, Hey, how about we do this? So we think it's really cool. It opens up a new market to convert I think too. I mean they're so strong in the enterprise, but they don't do much in the smaller businesses because with the full feature product, it also has inherent complexibility complexity around it. So by doing metallic, is it click, click, next done thing. They really opening I think new markets to them and also to us as a partner. >>I was going to add, you know, kind of click on that because they developed this very quickly. This is something that I think what student were here yesterday, metallic was kind of conceived, designed, built in about six months. So in terms of like acceleration, that's kind of a new area for Combolt. >>Yeah, and I think, I think they're really embracing the fact about let's release our code in production for, for products which are sort of getting the, getting to the, Hey, the product is at the viable stage now, not minimum viable, viable, let's release in production, let's find out how customers are using it and then let's keep optimizing and doing that constant iteration, taking that dev ops approach to let's get it out there, let's get it launched, and then let's do these small batches of changes based on customer need, based on tele telemetry. We can actually get in. We can't get the telemetry without having customers. So that's how it's going to keep working. So I think this initial product we see today, it's just going to keep evolving and improving as they get more data, as they get more information, more feedback, which is exactly what we want to see. >>Well, what will come to the cloud air or something you've been living in for a number of years. Ben, I'd love to hear you've been meeting with customers, they've been asking you questions, gives us some of the, you know, some of the things that, what's top of mind for some of the customers? What kinds of things did they come into Microsoft, Dawn, and how's that all fit together? >>There's many different conferences of interrelate, many different conversations and there'll be, we'll go from talking about, you know, Python machine learning or AI fits in PowerPoint. >>Yeah. >>It's a things like, you know, when are we gonna do incremental snapshots from the manage disks, get into the weeds on very infrastructure centric stuff. We're seeing range of conversations there. The big thing I think I see, keep seeing people call out and make assumptions of is that they're not going to be relevant because cloud, I don't know cloud yet. I don't know this whole coup cube thing, containers, I don't really understand that as well as I think I need to. And an AI, Oh my gosh, what do we even do there? Cause everyone's throwing the words and terms around. But to be honest, I think would still really evident is cloud is still is tiny fraction of enterprise workloads. So let's be honest, it's growing at a huge rate because it is that small fraction. So again, there's plenty of time for people to learn but they shouldn't go and try. >>And so it's not like you go and learn everything in the technology stack from networking to development to database management to, to running a data set of power and cooling. You learn the things that are applicable to what you're trying to do. And the same thing goes to cloud. Any of these technologies go and look at what you need to build for your business. Take it that step and then go and find out the details and levels you want to know. And as someone who's been on Azure for, like I said, almost seven years, which is crazy long. That was, that was literally like being in a startup instead of Microsoft when I joined and I wasn't sure if I wanted to join a licensing company. It's been very evident to me. I will not say I'm an Azure expert and I've been seven years in the platform. >>There are too many things for for me to be an expert in everything on, and I think people sort of just have to realize that anyone's saying that it's bravado. Nothing else. Oh, people. The goal is Microsoft as a platform provider. Hopefully you've got the software and the solution does make a lot of this easier for the customer, so hopefully they shouldn't need to become a Coobernetti's expert because it's baked into your platform. They shouldn't have to worry about some of these offerings because it's SAS. Most customers are there. Some things you need to learn between going from exchange to go into Oh three 65 absolutely. There's some nuances and things like that, but once you get over that initial hurdle, it should be a little easier. I think it's right and I think going back to that, sort of going back to bear principles going, what is the highest level of distraction that's viable for your business or that application or this workload has to always be done with everything. If it's like, well, class, not even viable, running on premises, don't, don't need to apologize for not running in cloud. If I as this, what's happening for you because of security, because of application architecture, run it that way. Don't feel the need and the pressure to have to push it that way. I think too many people get caught up in this shiny stuff up here, which is what you know 1% of people are doing versus the other 99% which is still happening in a lot of the areas we work and have challenges in today. >>That's a great point that you bring up because there is all the buzz words, right? AI, machine learning cloud. You've got to be cloud ready. You've got to be data-driven to customer. To your point going, I just need to make sure that what we have set up for our business is going to allow our business one to remain relevant, but to also be able to harness the power of the data that they have to extract new opportunities, new insights, and not get caught up with, shoot, should we be using automation? Should we be using AI? Everybody's talking about it. I liked that you brought up and I find it very respectfully, he said, Hey, I'm not an Azure expert. You'd been there seven, seven dog years like you said. And I think that's what customers probably gained confidence in is hearing the folks like you that they look to for that guidance and that leadership saying, no, I don't know everything to know. But giving them the confidence that their tribe, they're trusting you with that data and also helping look, trusting you to help them make the right decisions for their business. >>Yeah, and that's, we've got to do that. I mean, I as a tech guy, it's like I've, I've loved seeing the changes. When I joined Microsoft, I, I wasn't lying. I was almost there go enough. I really want to join this company. I was going to go join a startup instead and I got asked to one stage in an interview going, why do you want to join Microsoft? We see you've never applied to, I'd never wanted to. A friend told me to come in and it's just been amazing to see those changes and I'm pretty proud on that. So when we talk about those things we're doing, I mean, I think there is no shame going, I'm just going to lift and shift machines because cloud's about flexibility. If you're doing it just on cost, probably doing it for the wrong reason. It's about that flexibility to go and do something. >>Then change within months and slowly make steps to make things better and better as you find a need as you find the ability, whatever it may be. And some of the big things that we focus on right now with customers is we've got a product called Azure advisor. It'll go until people, when one, you don't build things in a resilient manner. Hey, do you know this has not ha because of this and you can do this. It's like, great. We'll also will tell you about security vulnerabilities that maybe should a gateway here for security. Maybe you should do this or this is not patched. But the big thing of that, it also goes and tells you, Hey, you're overspending. You don't need this much. It provisions, you provision like a Ferrari, you need a, you just need a Prius. Go and run a Prius because it's going to do what you need. >>I need a paler list and that's part of that trusted suit. Getting that understanding, and it's counterintuitive, but we're now like, it's coming out of mozzarella too, which is great. But seeing these guys were dropping contracts and licenses and basically, you know, once every three years I may call the customer, Hey, how about renewal? Now, go from that to now being focused on the customer's actual success. I've focused on their growth in Azure as a platform. Our services growth, like utilization not in sales has been a huge change. It scared some people away, but it's brought a lot more people in and and that sort of counterintuitive spend less money thing actually leads in the longterm to people using more. >>Absolutely. That's definitely not the shrink wrap software company of Microsoft that I remember from the 90s yeah. might be similar to, you know, just as to get Convolt to 2019 is not the same combo that many of us know from 15 years ago. A good >>mutual friend of ours, sort of Simon and myself before I took this job, he and I sat down, we're having a beer and discussing the merits, all not Yvette go to things like that. Same with Convolt there. They're changing such such a great deal with, you know, what they're putting in the cloud, what they're doing with the data, where they're trying to achieve with things like for data management across on premises and cloud with microservices applications and stuff going, Hey, this won't work like this anymore. When you now are doing it on premises and with containers, it's pretty good to see. I'm interested to see how they take that even further to their current audience, which is product predominantly. You know the it pro, the data center admin, storage manager. >>It's funny when you talked about just the choice that customers have and those saying, aye, we shouldn't be following the trends because they're the trends. We actually interviewed a couple of hours ago, one of customers that is all on prime healthcare company and said, he's like, I want to make a sticker that says no cloud and proud and it just what there was, we don't normally hear from them. We always talk about cloud, but for a company to sit down and look at what's best for our business, whether it's, you know, FedRAMP certification challenges or HIPAA or GDPR, other compelling requirements to keep it on prem, it was just refreshing to hear this customer say, >>yeah, I mean it's just appropriate for them. You do what's right for you. I, yeah, it's no shame in any of it. It's, I mean you don't, you definitely don't get fans by it by shaming people about not doing something right. And I mean I've, I'm personally very happy to fee fee, you know, see sort of hype around things like blockchain die down a little bit. So it's a slow database and we should use it for this specific case of that shared ledger. You know, things like that where people don't have to know blockchain. Now I have to know IOT. It's like, yeah, and that hype gets people there, but it also causes a lot of anxiety and it's good to see someone actually not be ashamed of it. And they agree the ones when they do take a step and use cloud citizen may be in the business already, they're probably going to do it appropriately because have a reason, not just because we think this would be cool, right? >>Well not. And how much inherit and complexity does that bring in if somebody is really feeling pressured to follow those trends. And maybe that's when you end up with this hodgepodge of technologies that don't work well together. You're spending way more in as as business it folks are consumers, you know, consumers in their personal lives, they expect things to be accessible, visible, but also cost efficient because they have so much choice. >>Yeah, the choice choice is hard. It's just a, just the conversation I was having recently, for example, just we'll take the storage cause of where we are, right? It's like I'm running something on Azure, I'm a, I'm using Souza, I want an NFS Mount point, which is available to me in Fs. Great, perfect. what do I use as like, well you can use any one of these seven options like that, but what's the right choice? And that's the thing about being a platform can be, we give you a lot of choices, but it's still up to you or up to app hotness. It can really help the customers as well to make the most appropriate choice. And, and I, I pushed back really hard in terms of best practices and things. I hate it because again, it's making the assumption this is the best thing to do. >>It's not. It's always about, you know, what are the patterns that have worked for other people? What are the anti-patterns and what's the appropriate path for me to take? And that's actually how we're building our docs now too. So we, we keep, we keep focusing on our Azure technology and we're bringing out some of the biggest things we've done is how we manage our documentation. It's all open sourced, it's all in markdown on get hub. So you can go in and read a document from someone like myself is doing product management going, this is how to use this product and you're actually, this bit's wrong, this bit needs to be like this and you can go in yourself even now, make a change and we can go, Oh yeah and take that committed in and dual this kind of stuff in that way. So we're constantly taking those documents in that way and getting realtime feedback from customers who are using it, not just ourself in an echo chamber. >>So you get this great insight and visibility that you never had before. Well, Ben, thank you, Georgie stew and me on the queue this afternoon. Excited to hear what's coming up next for Azure. Makes appreciate your time. Thank you for steam and event. I, Lisa Martin, you're watching the cue from Convault go 19.

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Hey, welcome back to the cubes coverage of combo go 19. Stu Miniman is here with me, Lisa Martin and we are wrapping up two days of really exciting wall to wall coverage of the new vault and we're very pleased to welcome a couple of special guests onto the program. To help us wrap up our two days, we have Miranda foster, the vice president of worldwide communications for comm vault and Al Bunty is here, the co founder, former COO and board member. Welcome Miranda and Al. Great to have you on the program. Thanks Lisa. So a lot of energy at this event and I don't think it has anything to do with our rarefied air here in the mile high city. Al, let's start with you. >>Well, there's other things in Colorado. >>There are, yeah, they don't talk about it. They talked about that on stage yesterday. So owl, you have been with convo ball as I mentioned, co-founder. What an evolution over the last 20 years. Can you take us back? >>Surely. So, um, yeah and it's been, it's, it's really kind of cool to see it coming together at this point. But if you go back 20 years when we started this, the whole idea was around data. And remember we walked into a company that was focused on optical storage. Um, we decided it would be a good company to invest in. Um, for two reasons. One, we thought they were really great people here, very creative and innovative and two, it was a great space. So if we believed we believe data would grow and that was a pretty decent thesis to go with. Yeah. And then, then it started moving from there. So I tell people I wasn't burdened with facts so I didn't understand why all these copies were being made of the same set of data. So we developed a platform and an architecture focused on indexing it so you just index at once and then could use it for many different purposes. >>And that just kept moving through the years with this very data centric approach to storage, management, backup protection, etc. It was all about the data. I happened to be lucky and said, you know, I think there's something to this thing called NAS and sand and storage networks and all those things. And I also said we have to plan for fur on scale on our solution of a million X. Now it was only off a magnitude of about a thousand on that, but it was the right idea. You know, you had to build something to scale and, and we came in and we wanted to build a company. We didn't want to just flip a company but we thought there is a longterm vision in it and if you take it all the way to the present here it's, it's really, um, it's, it feels really good to see where the company came from. It's a great foundation and now it will propel off this foundation, um, with a similar vision with great modern execution and management. >>Yeah. Al, when we had the chance to talk with you last year at the show in Nashville, it was setting up for that change. So I want to get your view there. There are some things that the company was working on and are being continued, but there's some things that, you know, Bob hammer would not have happened under his regime. So want to get your viewpoint as to the new Convolt, you know, what, what is, what are some of those new things that are moving forward with the company that might not have in the previous days? >>Yeah, that's a good questions. Do I think Mo, a lot of the innovation that you've seen here, um, would have happened maybe not as quickly. Um, we, the company obviously acquired Hedvig. Uh, we were on a very similar path but to do it ourselves. So you had kind of been a modern, we need to get to market quicker with some real pros. I think, um, the, the evolution of redoing sales management essentially was probably the biggest shift that needed to be under a new regime, if you will. Yeah. >>So Miranda, making these transitions can be really tricky from a marketing standpoint. Talk, talk us through a bit, some of the, how do you make sure trusted yet innovative and new that you've accomplished at this show? >>Well, trust it is obviously the most important because the Bob, the brand that Bob and Al built really embodies reliability for what we provide to our customers. I mean that's what gives them the peace of mind to sleep at night. But I'll tell you, Sanjay has been with us for just eight months now, February of 2019 and it's been busy. We've done a lot of things from a points on J transition with Bob and now to his point we've, we've acquired Hedvig, we've introduced this new SAS portfolio and you're exactly right. What we need to do is make sure that the reliability that customers have come to rely on Convolt for translates into what we're doing with the new Convolt and I think we've done a really good job. We've put a lot of muscle behind making sure, particularly with metallic that it was tried, it was trusted, it was beta tested, we got input from customers, partners, industry influencers. We really built it around the customer. So I think the brand that comm brings will translate well into the things that we've done with these, with these new shifts and movements within the company >>on, on that questions too as well. Um, I think Miranda is a good example of somebody that was with the company before a tremendous talent. She's got new opportunities here and she's run with it. So it's kinda that balance of some, uh, understood the fundamentals and the way we're trying to run the business. And she's grasped the new world as well. So, >>and Rob as well, right? Robin in his new, >>yeah, that's another good point. So that was all part of the transitioning here and Sanjay and the team had been very careful on trying to keep that balance. >>Change is really difficult anywhere, right? Dissect to any element of life. And you look at a business that's been very successful, has built a very strong, reliable brand for 20 years. Big leadership changes, not just with Sanjay, but all of the leadership changes. You know, analysts said, all right, you've got to upgrade your Salesforce. We're seeing a lot of movement in the area. You got to enhance your marketing. We're seeing metallic has the new routes to market, new partner focus, so PSI focuses. We're also seeing this expansion in the market, so what folks were saying, you know a year ago come on is answering in a big way and to your point in a fast way that's not easy to do. You've been here nine years since the beginning. Can you give us a little bit of a perspective, Miranda, about some of the things that were announced at the show? >>How excited everybody is, customers, partners, combo folks. How do you now extend the message and the communications from go globally after the show ends? That's an awesome question. I'm really passionate about this. So you know, Monday we announced metallic, we announced a new head of channels and alliances and Mercer Rowe, we had crazy technology innovation announcements with activate, with the acceleration of the integration with Hedvig with the momentum release that we put out today. We're also doing cool stuff with our corporate social responsibility in terms of sponsoring the new business Avengers coalition. That's something that Chris Powell is really championing here at, at the show and also within combo. So we're very excited about that. And then when you add people like yourselves, you know the tech field day folks, because not everybody can be here, right? Not everybody can be at go. So being able to extend the opportunity for, for folks to participate in combo, go through things like the cube through things like tech field day and using our social media tools and just getting all of the good vibes that are here. Because as Al says, this really is an intimate show, but we try to extend that to anybody who wants to follow us, to anybody who wants to be a part of it. And that's something that we've really focused on the last couple of years to make sure that folks who aren't here can, can get an embrace the environment here at Commonweal go. >>It's such an important piece that you're here helping with the transition I talked about. It's important that some of the existing >>get new roles and do responsibility going forward. What's your role going to be and what should we expect to see from you personally? Somebody has got to mow the lawn. >>Yeah. >>But yes, do I, I'll stay on the board. Um, we're talking through that. I think I'll be a very active board, not just the legal side of the equation. Um, try and stay involved with customers and, and strategies and, and even, uh, potential acquisitions, those kinds of things. Um, I'm also wandering off into the university environment. Uh, my Alma mater is a university of Iowa. I'm on the board there and uh, I'm involved in setting up innovation centers and entrepreneurial programs and that kind of thing. Um, I'll keep doing my farming thing and uh, actually have some ideas on that. There's a lot of technology as you guys know, attacking Nat space. So, and like I said, I'll try to keep a lot of things linked back into a combo. >>What Al can have confidence in is that I will keep him busy. So there's that. And then I will also put on the table, we agree to disagree with our college athletic loyalties. So I'm a big kid just because we don't compete really. Right. So I mean, but if I won Kansas wherever to play, then we would just politely disagree. Yeah. Well that's good that you have this agreement in place. I would love to get some anecdotal feedback from you of some of the things that you've heard over the last three days with all this news, all these changes. What are you hearing from customers and partners who you've had relationships with for a very long time? >>I think they're, I think they're all really excited, but, and maybe I'm biased, but they liked the idea that we're trying to not throw out all the old focus on customers, focus on technologies, continue the innovation. I'm pleased that we, Miranda and the team started taking this theme of what we do to a personal level, you know, recovery and those kinds of things. It isn't just the money in the business outages. It's a really a effect on a personal lives. And that resonates. I hear that a lot. Um, I asked our bigger customers and they've loved us for our support, how we take care of them. The, the intimacy of the partnership, you know, and I think they feel pleased that that's staying yet there's lot of modern Emity if that's a good word. I think fokai was what you, I think it's the blend of things and I think that really excites people. >>We've heard that a lot. You guys did a great job with having customers on stage and as a marketer who does customer marketing programs, I think there's nothing more validating than the voice of a customer. But suddenly today that I thought was a pivot on that convo, did well as Sonic healthcare was on main stage. And then he came onto the program and I really liked how he talked about some of the failures that they've been through. You know, we had the NASA talking yesterday, NASA, 60 years young, very infamous, probably for failure is not an option, but it is a very real possibility whether you're talking about space flight or you're talking about data protection and cyber attacks and the rise of that. And it was really, I'd say, refreshing to hear the voice of a customer say, these are the areas in which we failed. This is how come they've helped us recover and how much better and stronger are they? Not just as a company as Sonic healthcare, but even as an individual person responsible for that. That was a really great message that you guys were able to extend to the audience today and we wanted to get that out. >>I loved that as well. I think that was good. I have also back on driving innovation, I always felt one of my biggest jobs was to not punish people that failed. Yeah. I, you know, with the whole engineering team, the bright people in marketing, I, I would be very down on them if they didn't try, but I never wanted them to feel bad about trying and never punish them. >>And one of the things Matthew said on main stage, first of all, I love him. He's great. He's been a longtime CommonWell supporter. I love his sense of humor. He said, you know, combo came to me and said, can you identify, you know, your biggest disaster recovery moment? And he was like, no, because there's so many. Yes. Right? Like there's so many when you're responsible for this. It's just the unpredictability of it is crazy. And so he couldn't identify one, but he had a series of anecdotes that I think really helped the audience identify with and understand this is, these are big time challenges that we're up against today. And hearing his use case and how con ball is helping him solve his heart problems, I think was really cool. You're right. I loved that too. He said, I couldn't name one. There are so many. That's reality, right? As data proliferates, which every industry is experiencing, there's a tremendous amount of opportunity. There's also great risk as technology advances for good. The bad actors also have access to that sort of technology. So his honesty, I thought was, was refreshing, but spot on. And what a great example for other customers to listen to the RA. To your point, I, if I punish people for failure, we're not going to learn from it. >>Yeah, you'll never move forward. >>Miranda. So much that we learn this week at the shows. Some, a lot of branding, a lot of customers, I know some people might be taking a couple of days off, but what should we expect to be seeing from con vault post go this year, >>continue to innovation. We're not letting our foot off the gas at all. Just continuing innovation as as as we integrate with Hedvig continued acceleration with metallic. I mean those guys are aggressive. They were built as a startup within an enterprise company built on Comvalt enterprise foundation. Those guys are often running, they are motivated, they're highly talented, highly skilled and they're going to market with a solution that is targeted at a specific market and those guys are really, really ready to go. So continued innovation with Hedvig integrate, sorry, integration with Hedvig with metallic. I think you're just going to be seeing a lot more from Combalt in the future on the heels of what we consider humbled, proud leadership with the Gartner magic quadrant. You know the one two punch with the Forrester wave. I think that you're just going to be seeing a lot more from Combalt and in terms of how we're really getting out there and aggressive. And that's not to mention Al, you know what we do with our core solutions. I mean today we just announced a bunch of enhancements to the core technology, which is, which is the bread and butter of, of what we do. So we're not letting the foot off the gas to be sure >>the team stay in really, really aggressive too. And the other thing I'd add as a major investor that I'm expecting is sales. Now I'd love to just your, your final thoughts that the culture of Convolt because while there's some acceleration and there's some change, I think some of the fundamentals stay the same. Yeah, it's, it's right to, and again, that's why I feel we're at a good point on this transition process. You alluded to it earlier, but I feel really good about the leadership that's in, they've treated me terrifically. I'm almost almost part of the team. I love that they're, they're trying to leverage off all the assets that were created in his company. Technology, obviously platform architecture, support base, our support capabilities. I, I told Sandy today I wish she really would have nailed the part about, and by the way, support and our capabilities with customers as a huge differentiator and it was part of our original, Stu knows he's heard me forever. Our original DNA, we wanted to focus on two things. Great technology, keep the great technology lead and customer support and satisfaction. So those elements, now you blend that stew with really terrific Salesforce. As Ricardo says, have you guys talk with Ricardo soon? But anyway, the head of sales is hiring great athletes, particularly for the enterprise space. Then you take it with a real terrific marketing organization that's focused, Oh, had modern techniques and analytics on all those things. You know, it's, it's in my opinion, as an investor especially, I'm expecting really good things >>bar's been set well. I can't think of a better way for Sue and me to our coverage owl veranda. Thank you. This has been fantastic. You've got to go. You get a lawn to mow, you've got a vacation to get onto and you need some wordsmithing would focus your rights. You have a flight ticket. They do five hours. Hi guys. Thank you. This has been awesome. Hashtag new comm vault for our guests and I, Lisa Martin, you've been watching the cubes coverage of Convault go and 19 we will see you next time.

>>Live from Denver, Colorado. It's the cube covering comm vault. Go 2019 brought to you by Combolt. >>Welcome to the cube Lisa Martin, the stupid a man live on day one of Combalt go 19 we're in Colorado this year and we're excited to welcome to the Cape for the first time we have Matt Shai, VP of strategic pricing at Combalt. Matt, welcome. Thanks for having me here. So lots of news coming out yesterday and today. You know in the last student, I've had a number of conversations today already about just how much evolution has happened with Convault in this calendar year alone and list came in, you know when Sanjay took over con ball, you've got to upgrade your sales force. We've seen the sales leadership changes, I said enhance your marketing. We've seen new routes to market partner focus expansion into, you know, really expanding the Tamworth Hedvig acquisition. Talk to us a little bit about from a pricing perspective, a strategic perspective. What are you guys doing? What's new this year that you guys are really saying, Hey, we're listening to our customers, we're listening to our partners. >>So there's two parts to it. The first is really just making things simpler and easier for everybody. So we started that journey last year. Sanjay came in and said keep it going, so we need to continue to go to market simplification, make it easier for people. So we've tried to do that as much as possible. We're going to continue to do that. Whether it's packaging related pricing related, make it quicker for customers and partners to get access to the software. The second part to that is when we release new products like activate, we've talked a lot about activate over the last couple of days. We have new packaging for that, which is exciting, but we need to make sure that's accessible. So making that easy for our partners to get to it, cross selling and upselling, that kind of thing for everybody to have access to. So that's really the direction that we've gotten from Sanjay and as we get into the future, it's continuing that with things like vague and metallic and and all that. >>Anything particular about activate a, you know, what differentiates, how that pricing package versus how come might've done to that stuff in the back. It's the granularity of it is what it is. So come fall. One of the great things that we can do here is we can be flexible and Sanjay talked a lot about that in his main stage presentation this morning. And we can give a customer the ability to do what they want, when they want and how they want. So they've purchased from comm vault in the past. Likely they have different routes that they bought from and activate gives them the ability to buy in that same manner. So it's granular, it gives them the ability to get software when they need it, the type of software they need, but in the manner they want to buy it as well. So that's the exciting parts of it. >>So we had a chat with Rob earlier talking about metallic and your how, how that sass product was put together. Well customers have a lot of experience now with, with sass. So tell us from a pricing and packaging standpoint, your involvement and what customers they're going to see when it comes to metallic. Yes, we're directly involved with the pricing. We wanted to make sure that it aligns with everything we stand for as a pricing organization at con vault. And I'm excited about it because we've never really had a straight SAS product that's like go to the website, get the price, download it, good to go. Right. It's exciting. I'm, I'm, I can't wait to have it out there. I can't wait for customers to go get it and download it. The booth has been really, really slammed today from what I've heard. So I'm excited about the pricing. >>All right. And there's a couple of different pricing models depending on how they're doing. Maybe you could walk us through that. Yeah, sure. So you have three different options that you can buy. Each one gives you a different use case. So you have backup endpoint, mailbox, all that O three 65 different things you can buy. They all start at one particular price point and they're tiered. So the bigger you get, the more of a discount you get. The other cool thing that we can do here, because we do different use cases, which is sometimes different than competitors, is that you get a family discount with Convault. So if you buy one and you get to a high enough level, you can go into another one and into another one and get that same discount. So we're really trying to get customers to use as much as they can, get them accessible and we hope they like it. >>Where were customers in terms of when this was being conceived? You know, just not just metallic from a product and a technology perspective, but from a consumption subscription perspective where they actively, I would imagine certain customers like maybe part of an advisory board helping you guys determine this is kind of a new direction for calm ball, where they talked to us about the influence that some of these key customers had and really enabling this pricing to be so transparent. >>We had, it was, it wasn't even just customers. There was a lot of people who had influence into that. So industry, influencers, financial and flood, a lot of people had a lot of influence and a lot of input into how we do it because obviously everybody has a way that they like to buy. Customers had a big input cause as we started this, one of the first things we came through was how do we make sure that the packaging looks good. And that was one of the first core deliverables cause everything sort of runs off that. Make sure that it looks right, make sure it's accessible to customers and easy. So that was one of the first things we did was go out surveys, customer surveys, input data points, all that really started the process. And Matt metallic is 100% through the channels. So tell us a little bit about how that works for a SAS offering. >>Yeah. So through the channel for us is going to be fantastic because we want to make sure that our partners can sell it to folks. That was one of the biggest things our customers came back with was we like to buy through our, our partner. Like, we don't have to go do all bunch of different things, so great, you should go out and buy from your partner. They have access to it. It's easy to understand. It's easy to price, easy to package, and there really shouldn't be a whole lot of worrying about it from a customer standpoint. Quicken, painless. Yeah. And the other thing I understand if it's core, it's by capacity. If it's the O three 65 for endpoint on, it's based on your number of users. There's that piece in there that if I have my own cloud storage, I can leverage that. >>So is that just a different pricing, cause I didn't see that piece on the website. How does that impact thing? Yeah, so it really is about flexibility. Like if you want to use ours, you can and that's fine. If you have your own and you want to go use that, that's fine too. Like we're not really, we don't want to lock anybody into something that they may not need or want. So if you already have a contract with one of the cloud providers, you're free to go and use that. And we're not gonna worry about it. If you want to go do it through us and that's great, we'll, we'll work with you on that. So metallic focused on the mid market, but combo has a really good percentage of revenue that comes from a large global enterprise accounts. You guys had made some leadership changes there, new initiatives on these large global enterprises and some that are going to be fulfilled and delivered exclusively through I think global systems integrators. >>We do have a GSI program that from a, from a strategic perspective, knowing so much business comes through the channel for those really large enterprise accounts. What's that strategic pricing conversation concept all about? Yes, so that one's a little bit different. That's, we have so many different things that we do. We have metallic, we have Hedvig obviously that we just acquired. We have Comvalt complete and all the different things we do. So from an enterprise standpoint, it's how do we get the right go to market for them, which is potentially a systems integrator if they, if they go that route. Larger partners, potentially. Some of our Alliance partners are key to that as well. And then there's the, how do we make it easy for them to buy all that technology in one so that they don't have to have five different things that they're buying from comm vault. >>So that is the roadmap discussion. So how do we get from here to there and make sure that they have easy access to that. So that's part of the conversation we're having now. But it's the first thing that's on my mind every morning and my team works on it every day. So as we, as we integrate Hedvig, as Metalla comes into market, obviously we have appliances and different routes there. Those all have to be easy. So if you're a customer and you want to buy five of them, it's like quick and painless for you to buy all five. And it's a, it's an easy model for an enterprise. So that's how we like that to go. How does it work with, say, let's look at the Hedvig acquisition as an example. They come and bring in customers. They announced the acquisition in September, it's closed. You're already working on integrations touches a little bit about from a strategic perspective when, when there's an acquisition, there's customers that are on certain, you know they've got certain contracts. >>How do you take all of that past experience from the incoming company and start kind of massaging those pricing, pricing, the structure to now fit and be delivered through a combo? Yeah, it's a great question. That's one of the things that we're starting to work on now, which is how do we take all those different price points and packaging and work them in? We've done a little bit of it, so we've integrated what had vague guys into our portfolio in terms of it's there through con vaults, so there they're the same BS, the same support. They'll say maintenance the same everything in that respect, which is great. They're going to align to combat and that way, but really the next step is going to be exactly what you said, which is how do we put those two together so we don't want to keep them apart. >>We don't want to. You can buy Hedvig and then you can buy combo all. We want them to be the same and so the longterm vision for that will be to do that. We haven't gotten there yet. That's the next plan with Hedvig integration is to take those customers and say, how did you buy it? What did you like, what didn't you like? And then we can take that feedback and really use it to package up a solution. I'm curious how the changes in the public cloud have been impacting your line of work. You know, for example, we watched the AWS marketplace and they have more and more customers buying through them. Last year they came out with the, I forget what they call it, just like the private buying so that you can, even if you have a special arrangement, you can still buy it through the AWS marketplace. >>Is that, are you seeing that as a trend or customer's interest in that is Combalt looking down that path? Yeah, they're interested in it and certainly will enable people to go do it. It hasn't been a huge focus yet in terms of price. Right? Because a lot of the things that we have that are priced are already aligned to how they should be in the cloud. So when we sell something like a VM for example, it's kind of aligned to how they buy it anyway. So we haven't seen a huge change in how people would do that. It's more as we get more into the cloud and multi-cloud with Sanjay's vision, we'll start to see some more go to market perspectives that are like that. And the routes to market will change a little bit, but we're set up for it already from a pricing standpoint. So it's not going to be a big change. >>So as we look at the momentum that Combalt carries into their fourth annual go with how much leadership change, we talked about that the routes to market and things, what are some of you think the bar has been set? Like, all right, we've got to figure this out. For example, the, the, the simplification of the Hedvig combat structure. Is there kind of an expectation that as fast as there no iterating and delivering on technology, you've gotta be able to do the same from a pricing standpoint. Yep. >>Everything you won't need to do on technology. I need to be just as fast on pricing. Yeah, there's definitely that expectation and that's a great expectation. I mean, we can't have the technology lag, we can't have the pricing like it has to be, it has to go at the same time. And that's, so we're, we're tight with all the folks who were doing that had big integration, making sure that we're aligned to it. There's absolutely that expectation. But I loved that expectation because what we have to get it out at the same time and that's great. >>It does. Will it? Well, it, it makes things interesting and exciting. The customers are demanding this transparency because if we think about it in our consumer lives, we have transparency. I mean, think about buying a car these days as the consumer, you're so empowered with whatever you want to buy. And there's this expectation, right as as an it buyer that they have the same type of transparency and the same type of simplified pricing structure. So you've got to be able to deliver to meet that too, right? >>We do. And there's no black box anymore. Like when I first started doing this a long time ago, it was like here's a product, here's a black box, here's, you'll buy it from your partner that's gone. Like they need to know exactly what goes into that. So transparency, we talk a lot about it from a pricing standpoint. It used to be like, don't talk about pricing, right? Cause that nobody knew. We should really know what happens in there. Everybody knows what happens in there now and they should, I mean it's their money. So we need to make sure that they understand how they're spending it, why they should be spending it with one vendor versus another, and then what's going to be good for them in the longterm. So we talk a lot about that from a strategy standpoint. >>Well that's actually something that could be a competitive differentiator for cobalt. Right? Compare if there are others who are saying, you know, secret sauce, talk to sales. That can be with how quickly things change. A new these days, that transparency can be a real game changer in the customer's experience. >>It can be. And one of the, so I came from a background of competitive intelligence when I did, I worked at a firm for a long time and CII and so I was told by my boss at the time, he said, don't be the department of Rob, Rob. He's a department of facts, right? And so as a pricing person, it's the department of facts. I'll tell you as a customer, this is good, this is coming, this is where we are now. All that stuff. And it's up to you to make a decision. Like it's, you know, it's there, the facts are there. The pricing we think is structured in a way that helps you and support you, but you're free to make a decision. I don't want to force anything on you. And so that's for me and my group, that's where our transparency kind of lives. As we know customers have to buy. We know they have options. They're not always going to choose Convolt. We'd like them to, but they're not going to, and we just try to make that as easy as possible and make it a painless problem. Make it a painless solution. >>Right. Easy and painless. I'll take it now. Thank you for joining Stu and me and talking to us about what you're doing and how quickly things are iterating all the way from the technologies to the pricing structure. We appreciate your time. Thanks for having me. All right. Firstly, men and men, I N Lisa Martin, and you're watching the cube vault go in 19.

>>live from Denver, Colorado. It's the Q covering com vault. Go 2019. Brought to you by combo. >>Welcome to the Cube. Lisa Martin with student A man we're covering Day one of convo go 19 from Colorado. Stew and I are pleased to welcome to the Cube one of combo longtime customers from AstraZeneca. We have Scott 100 global infrastructure surfaces. Director. Hey, Scott. >>Good afternoon. >>Good afternoon. Welcome to the Cube. AstraZeneca is a name that probably a lot of folks know in the bio medical pharmaceutical space. But for those that don't give us an overview of AstraZeneca. What you guys are what you d'oh! >>Obviously we're we're, ah, bio pharmaceutical company with global presence way be used. The primary care takes off. Medicines be sale throughout the world. So everything from Kearney care to tiu oncology onda also are massive. That diabetes franchise, as well as other core core therapies that are used by our patients, were like, >>All right, So, Scott, maybe bring us inside. What is data mean to your organization? >>And it means loss. Lots of things taxes and cut through our organization from go boat framed in that next molecules to discover them bleeding edge medicines for our patients all the way to have our sales People commercial use data to identify the patients for further rate kid as well and ofcourse, backoffice tree I t enabling functions like each HR and finances. Well, therefore, is this apartment for business >>you've got Global infrastructure service could just lay out a little bit what that entails and how data fits into the picture, what's in your purview and what you have to work with other groups on. >>So my idea looks after architecture, designing governance and for cyber security infrastructure, savage seas, AstraZeneca. So So we be like after within either on premise within their own try our own data centers are in the public load as well. So as you can imagine, their movement on Deron realms and that can environment is pivotal to the coming been successful go forward >>when every time we, you know, you talk about data being the life blood of an organization or the new oil when we're talking about a patient information and the information that could be used to find the next, you know, cure for a particular disease, this it's this is literally life and death data on the ability to have access to it, but also to make sure that it's protected and secure table stakes. Right, so talk to us about when you came on board, he said. Around six years ago, before we went live knowing how critical data is toe AstraZeneca's business, What was the data strategy like a few years ago? >>It was pretty convoluted six years ago when am I fought during the actual Danica over largely exhaust to various companies? So their strategy basically that have one. We don't really have much of a strategy for looking after our deal with five or six different backup products, but then the cinnamon on lane their storage products is now. So over the last 56 years, can stealing that down to one key data storage provider in the APP and also for backup from the store combo. We do still have some leg. It's a very fast environments, but they're being decommissioned. That moved over combo. I speak >>from a what can I t. An initial initiative perspective. A few years ago, six years ago, we didn't have a date, a strategy. What was some of the you know from the top, down from the C suite down, maybe from the board down saying, Hey, guys, we have to get our hands around. I mean, this is before GDP are But in terms of the opportunities that I provided the company, where did that initiative come from? And a new year old come about now. But you guys want a couple of different routes, Talk to us a little bit about that initiative and the initial directions to where you are now. >>Yes, O. R. Xia Old Smalley obviously had a vision for how the country is going to progress. Set sail in his tenure on a massive pile that was understanding with our data waas how it was used on but most importantly have it was protected as well. And so that kind of drove the insertion from likes of HCL Congress and emphasis into looking after our own environment. You can, after our own idea for choosing strategies as well, so that organically company could grow based on best directions for using that there that we could meet from what we had the radio through collaboration with other bio farmers is a game just for the greater good of fame than that. That next medical molecules to help proficient. All right, >>Scott, have you been toe the combo Cho shows before? >>Second thing second time. Tell us a >>little >>bit about you know what brings you to the show? A lot of announcements here. Anything jump out so far? >>Yeah, it is interesting to see some of the new collaborations are Sorry. Party sees it comes I'll be making over the last little well Hedvig acquisition looks looks breaks on the metallic venture that, doomed for public sass is, well, looks like equals x, a n and ammunition and came environments that convo play on. So I think things to very good moves. >>So you're leveraging Public Cloud. How does Khan Vault fit into that? You're to be used babies >>convoked for for M backing up on restoring and our public load environments. Whether we need a B s robotics, start watching in the jury's there with You're in the club zero stack as well. And then we're in the process of bringing on lane production environments and Google Cloud Platform zone. So having that one back up in the store strategies pivotal Isabella's enabling us to move our day off using visibility solution to get calm. Boulders now, which is very powerful, is >>one of the things I noticed when I watched the video that combo has done with you. And they actually shared a quote from you during the keynote before Actually, before everyone walked. It is, you said this constant evolution that come about is delivering was one of the things that that you really like. From a business perspective, Combo has done a lot of evolving in the last nine months with the new leadership. It's too. And you were talking about some of the new technology, some of the new announcements from that evolutionary perspective and what you guys like about it. What are you seeing in terms of them going forward? Are you saying hey, there really listening? They're looking at use cases like ours, learning from it to not only make the technology is better, but to expand their portfolio. >>I mean, for a lot of it's based in the constant evolution of the FBI's that convo used for access and videos need parts. Technology will be backing up of the M two, backing up kubernetes containers and using that in the Secret Service's environment is Val to Tolliver's to ensure that whatever it comes to get from Lourdes cannot feel like several. It's computing environments that don't understand what what they put watch. So we can either reuse it, destroy, are used different manner, so that for us, that's great. Because obviously for our own C A c d pay planes, they're all FBI driven on to be able to use a convert production. The same kind of fashion is >>so, Scott, do you keep up on the quarterly cadence that combo doing and is there anything, uh, kind of either on the road map for things that you're asking for that would make your environment even better? >>And we're kind of used the 90 day cadences for ourselves to ensure that our own strategies are kept in check and we could take advantage off in your aunties are coming not only from convo but for other parts of our the infrastructure really be now for our only storage or a video. Various other providers that be used for insurance are dead as a decibel and used in a proper fashion. I >>want to get into a little bit of the use case, I knew that you had a number of different competing backup solutions in place. Did you start from a data started perspective, like within one division or one part of the company to maybe pilot, because you ended up with a whole bunch of different software solutions in there. Now you standardize on combo, walk us through that process, those decisions and what you're getting by having this now single pane of less >>some of the populated back up in the store sprawl was caused by individual parts of his had been able to do a little thing having little ineighty budget. So give it up. Some parts of business want to use a backup from Veritas or the emcee products that were in play at the time when we source between IBM and HDL chores each pdp for a pre media centers. So I decided another another backup restore productive in the mix. So for us, it just became untenable when we started insourcing, you know, to build a support team support organization to work after that many technologies was pretty difficult hands by way to go for 11 stop strategy. >>You said in the video. That combo had a pretty significantly higher success rate compared to some of the other solutions, so that must have made it a no brainer. >>So our backup critical applications is 99.8% successful to stay on, and that's that. That's what come won't get themselves. So that was a great comfort on the series. Is more and more of our applications move over on the convo platform, then have ah more wrong deeds approached, You know, backup success, but success in the store and say the things as well as Bella's, you know, using the analytics on a more timely fashion again for for drug and manufacturing research. >>So I know that you guys looked at our sorry spoke with a number of combat customers before you made this decision. And now here you are, on the other side of the coin, talking to a lot of combo customers. What advice would you give companies in any industry who in almost 2020 may not have a really robust data strategy? Your recommendations >>should look it over, not just our backup in the store solution. You know, the could base, which has put together for involves very powerful from the beta index. Ease with information going through construe the product to you can use out for things like D. R H A and also immigration off records. Two different defense centers are different parts of public low dreamer, you know, And the new new vision that I have for the analytics is very powerful as well. Forget the name of this tour today that someone that, you know, maybe we've started to use ourselves in a big way. We've got a little science team within my operation, which is made in that they are not coming, that they're more efficient manner. Feed that into our. Praised the architecture so that they could take advantage of what? Worried they got their own confines and makes out with what they need to do for for new discoveries. >>Scott, thank you for joining. Stewing me on the cube today, sharing with us what you're doing at AstraZeneca and looking forward to hearing the next molecule that discovers some great breakthrough. >>Thank you. >>First to Minutemen. I'm Lisa Martin. You're watching the cue from combo go 19

>>Live from Denver, Colorado. It's the cube covering com vault go 2019 brought to you by Combolt. >>Welcome to the cube. Lisa Martin with Stu Miniman. We are in Denver, Colorado, specifically Aurora, actually for the fourth annual comm vault. Go. Stu, I'm super excited to be back hosting with you again. Lisa, it's great to be with you our second year doing Convolt go last year. Keith Townsend with here with me and so glad you're here with me because you've got a little bit of background with this company I was with come out 10 years ago. It's scary to think that it's been 10 years that we're at the Gaylord Gaylord Rockies, which is one of their customers, massive conventions that aren't, as you said, the first conference that the Gaylord that probably heard that this, this convention center just opened up a couple of months ago. I think it holds like 1500 people, the 1500 rooms at the hotel and supposedly this is the first large event that they've done and this was planned last year. >>Last year we were in Nashville at the Gaylord the year before. I think they were in DC at the Gaylord and next year I know there'll be at another Gaylord, so definitely putting their customers first. Just like in the keynote this morning they had the state of Colorado opening up the event. We always love to hear a local customer welcoming us and talking about their partnership with the supplier. Absolutely agree with that. The state of Colorado, the statue share the highest number of micro breweries per capita and I don't know about you, I'm not a beer person. I would be super blown away if that, if I was there is the too much choice in beer. It used to be, you know, you'd go in and say, okay, here's the five or 10 beers I like. Now you go in and it's like, all right, there's a hundred new ones. I haven't tried that because they weren't here last time. >>So many beers here, a greater Denver. I've been to Boulder a couple of times. They say if you want to start a microbrewery, there's one that's ready to hand you over a place because they're going out of business. They just churn and go over and everything like that. So yeah, my first time actually hosting an event of the cube here in Colorado. Super excited for that. It's a great locale. And yeah, we're talking about, you know, so Convolt a 20 year old company, a lot of customers, but a lot of new faces. You look, we're going to be talking to the next two days. They run a whole new executive team. We knew this was coming last year. Our final guest in our two days is going to be Al Bunty, who is the CEO, was one of the original 20 years with the company. So we'll, we'll talk about the Baton and some of the changes in some of the things that are, are the same. >>So yeah. Interesting. You mentioned they started things off this morning with the customer at the state of Colorado. I too, like you always love to hear the voice of the customer. And I also really like it when customers talk about the challenges that they had. They talked about the Samsung attack and all of the exposures and vulnerabilities. I love that because that's what happens. We're seeing data protection as a service, the market positive trends in the market. There are a rise in cyber attacks. I love it when customers articulate, yep, nothing is perfect, but here's how working with Combalt we were able to recover quickly from something like that. A lot of big news, you mentioned a lot of new executive leadership. This is Sanjay merchant Donnie's first go. As CEO came in about nine months ago. He's a cube alumni, said we'll get to talk to him later this morning, but he came in after successfully leading puppet through many rounds of millions and venture funding. >>He took puppet worldwide, but he came into a company with declining revenues and one where folks said combat, you've got pressures to find alternative sources of growth. They said three things specifically. One, you need to upgrade your sales force. Two, you need to enhance your marketing, and three, we need to shift gears and expand your market share and there's been a whole bunch of news, not just yesterday, today, but in the last month or so, last few weeks actually where combo is making headway in all three of them. >> At least so right, because you look on paper and you look in the key, the keynote and say we have 20 years of experience. Here's all of the analyst reports that show us as the clear leader in this space. But then you look at it and say, Oh, 2018 to 2019 declining revenues. There are a lot of competitors both as some of the big stalwarts in technology as well as many startups. >>Heck, I'm even seeing the startups now. They're trying to call the last generation of startups that are going after con vault as the legacy. So if you're not fully cloud native microservice sass base architecture, you're the old way. And that's one of the news from Combolt already is they, they've done a couple of what they call Convult ventures. So the first one you were alluding to is they bought Hedvig, which was a software defined storage company. They just bought them back in September. What was their a two 40 $250 million, which was almost half of the cash that Combolt had sitting there. Hedvig company that had been around for a number of years. We're going to have Avinash who's the founder and CEO on the program here. He was on the keynote stage going through the demo. They kind of sat at this interesting line between software defined storage and actually hyperconverged infrastructure because you could in the early days do either storage only or fully converged environments, but massive scale. >>The customer that he talked about was a very large scale deployment. Those large scale deployments are really tough and can be challenging and they're not something that you just deploy everywhere. Unlike the other announcement that Convolt announced is metallic. If you go to metallic.io, they have this new sass based architecture. They built it in months from the ground up from the internal team. Part of me is sitting there saying, okay, wait, if they could do this and you know, six months or nine months or whatever it was, why hadn't they done it before? What has changed what Convolt technology is under there? It's great. It's working, you know, Azure and AWS as well as you can have a local copy in your environment. They call it SAS plus. Um, and we need to understand a little bit more of the technology. So a lot of exciting things. >>Definitely getting awareness, but both metallic and Hedvig they call Convolt ventures. So new areas, areas that they're looking to add some incremental growth. And one of the things Sandra said in his keynote is we want to, you know, rethink primary and secondary storage. So where is Convolt will they start dipping their toe into the primary storage? Does that line blur? We've got HP on the program, you know, NetApp is up on stage with them. They have partnerships. So changing landscape Convolt has long had a strong position in the market, but as things change they want to make sure that they make themselves relevant for the next era. >>Absolutely. And the Hedvig acquisition gives them a pretty significant, a much larger presence in the software defined space. But it also is going to give them a big Tam expansion. We look at metallic as you mentioned, the venture. I want to, I want to break that down. We've got Rob Kelly's, John Colussy, and on a little bit later, what is this Combolt venture, but also giving them, it sounds to me like giving customers in mid market more choice, but one of the things I mentioned that that analysts were saying is, Hey you guys, you gotta, you gotta expand your market share, you really gotta expand marketing. So we're seeing not just the technology announcements with Hedvig for the large scale enterprises of which I think most of their revenue, at least three quarters of combat revenue does come from that large space, metallic for mid market, but also some of the seals, leadership changes that they've made to are really positioning them. New initiatives, new partner initiatives, really focused on the largest global enterprises. We're gonna break some of that down today. So in terms of routes to market, you're seeing a lot of focus on mid-market and enterprise. >>Well, at least 80% of the convulse revenue comes from the partners. So that is hugely important. How does metallic fit in? Will that be as a SAS offering? Will that be direct? Will that go through the channel? Believe it's going to, you know, the channel's going to be able to be enabled. How do all of these pieces go together? One, one note on Hedvig you talk about Tam expansion. Hedwig was not a leader in the market when it comes to where they are. There's a lot of competition there. You know, they were not a, you know, a unicorn that had a road to $1 billion worth of actual revenue there. So they got bought at a very high multiple of what their actual revenue was. And the question was did they just not have the go to market to be able to bring that and maybe Convolt can bring them there where they miss positioned in the market. >>Should they not be really primary storage? Should they go more to secondary storage where partner closely with secondary storage, because I know some of Combolt's competitors did work with Hedvig. I've talked to a number of partners out there that liked Hedvig and was like, Oh it's a nice complimentary offering to what we have, whether they be a hardware or place. So we'll being in Convolt hyper charge that growth. Obviously they've got some smart team, smart team members, have an Ash, came from Amazon and Facebook and his team. But what will this do to accelerate what they're doing? How will there be hit the word but synergies between the two sides of the company. So Sanjay and team really laying out their vision for where they want to take the company and it's challenging to be, we're the trusted, reliable enterprise and we're going to go down to the lower end of the market and we're going to go on all these cool new spaces and everything. So Combalt only has limited resources just like any other company. And how will they maintain and grow their position going forward. >>We are going to hear from a number of their customers do today who been combo customers for 10 plus years. Some of them who have a number of Convolt competitors within, you know, disparate organizations. I love to hear from them, why are you running, you know, comm vault, the backup exec within these different departments. For example. AstraZeneca is one of them. And what makes Combalt in certain departments really ideal. So going to get a good picture of that, but also love to understand from these customers who've been using Combolt for years. Do you see a new combo in 20 in their fiscal year 2020 talked about the leadership changes. As you mentioned, this is a company that's not only 20 years old but at low run. Some stats by you that Sandra Mirchandani shared this morning, they've got 2.8 million. The virtual machines protected, they've got over 700 millions of petabytes. They're protecting in the cloud, 1.6 million servers on and on and on. How is con vault of fiscal year 2020 different and and really poised at this intersection of unified >>in? One of the answers for that that we'll dig into is it's about data. So while con vault does 45 million weekly backup jobs, we used to know backup is something that you just kind of had, but you didn't necessarily use it. Now it's not just having my data and making sure that it's relied on, but how can I leverage that data? It's, you know, data at the core and you know, Sandra said data is the heart of everything they're doing. So coming from puppet, Sanjay knows about dev ops and agile and he's going to bring some of that in. He's brought in a team that's going to infuse some change in the culture and we'll see. I expect Convolt to be moving a little, little faster. They definitely have made a number of changes in the short time that he has already been there and we'll get a little bit of a roadmap as to where we see them going. >>Yeah, there's certainly seems Stu to be moving quickly. You mentioned, you know, Sonjay being nine months metallic. You mentioned also being developed in house in a matter of months, announcing the Hedvig acquisition in September. It closed October 1st there Q2 earnings come out in just a couple of weeks right before Halloween. So it seems like a lot of momentum carrying into the Denver aura area. Is it going to be a trick or a treat? Ooh, I like that as a marketer, I'm jealous that you thought of that and I didn't, but I liked that. We'll go with that all these years on the cube. You gotta you gotta have the snappy comebacks, right? So, Steve, it's gonna be a great day today we are jam packed session interview after interview with combat executives, really dissecting what they're doing, what's new, what's positioning them to really kick the door wide open and really reverse those revenues, taking them positive and really not only meeting the endless expectations, but exceeding them. So I'm looking forward to an action packed two days in Aurora with use to, can't wait. All right, first two minute, man. I'm Lisa Martin. You're watching the cube from comm vault. Go 19 we'll be right back with our first guest.

>>from San Francisco. It's the Q covering pager duty Summit 2019. Brought to you by pager Duty. >>Hey, welcome back there. Ready, Geoffrey? Here with the cue, we're pager duty Summit in the historic Western St Francis Hotel, downtown San Francisco. I think they've outgrown the venue. The place is packed to the gills. Standing, rolling, the keynote Really excited of our next guest. Someone who's been to this industry for awhile really done some super cool creative things. He's given the closing keynote. We're happy to have him here right now. That's Mitchell Hashimoto from Hachiko. It's great to see you. >>Good to see you too. Thanks for having >>absolutely so just a quick overview before we get into it on hot chic or for the people in our familiar >>Sure, so hospitals a company that what we try to do is help people adopt cloud, but more, more realistically, Adolfo multi cloud and hybrid cloud the real world complexities. That cloud isn't just a technical landing point, but it's really way You deliver software. You want to deliver more applications, you want to connect them faster. You want to do this in an automated away infrastructure is code of all these modern practices way. Build a suite of tools Thio provisions secure, connect and run those applications for separate products that we sell that you could adopt separately. Good mix and match. That's That's what we've been doing for a long time. Based on open source Software, Way started purely as an open source community and have grown into an enterprise cos that's that's That's the elevator pitch. >>No, it's great, but it's a great story, >>right? Europe, Europe in Seattle got some access to some cloud infrastructure and really solve your own problem. Figured out other people of that problem and then really built a really cool, open source kind of based software company. >>Yeah, I mean, I think the amount of people that had the problem I was facing personally was orders of magnitude more than I expected. I've told other people we never expected to start even a business around this. It was just scratching and building technical solutions. But a CZ, as we sort of worked at startups, started talking a bigger and bigger companies. It just kept everyone kept saying, Yes, I have that problem and it's only grown since then, right surprising, >>and the complexity has only grown exponentially before. The you know, years ago, there was this bright, shiny new object called a W s. I mean, I love Bezos is great line that nobody even paid attention. You have six or seven years. They've got a head start and kind of this Russian. Now there's been a little bit of a fallback as people trying to figure out what to go where now it's hybrid cloud and horses for courses. So a lot of great complexity, which is nothing but good news for you. >>Absolutely. I told this story before, but our first year incorporated company I actually got hung up on by an analyst because I said way we're trying to solve a multi cloud problem and they said that's not a real problem when it will never be a real problem. They hung up on me on it was a bet, then, and and I think they're the expectation that was it was gonna be Eight of us is gonna be physical infrastructure and the physical infrastructure days were numbered. It was gonna get acts out. It was just gonna all go to eight of us and our conviction was that you would have both forever and or for a very long time. And then people like Azure, Google and others would pick up and and that's been true. But I think what we didn't expect, the complexity that got introduced with things like containers in Kubernetes because it's not like Clouded option finished in the next started It all came at once. So now Riel Cos they're dealing with the complexity of their still trying to move the clouds. They're trying to get more out of their physical infrastructure, trying to adopt kubernetes. Now people are starting to peck at them about server list. So there the complexity is is a bit crazy and review our job trying to simplify that adoption make you get the most out of >>right. And that was before you could get a piece of Ian where inside of AWS, get a get a piece of the Google Data Center inside your own data center. So it just continues to get crazier. >>Yes, yeah, So you're giving a closing keynote on a >>new project. You're working on fault, and it's an existing project. Justin cry. They're old, but but I think you talked about before we turn the cameras on. It's really more of a kind of an attitude in a and a point of view and a way to go after the problem. So I wonder if you could kind of dig into a little bit of What did you see? How did you decide to kind of turn the lens a little bit and reframe this challenge? Yeah, >>I think the big picture of story I'm trying to tell him the keynote is that everybody? Anything You look around the technical nontechnical, this table, that glass. Like everything you look at, it trickles back to the idea of one or a small group of people, and it takes an army to make it show up on this table. But it starts by somebody's vision, and everything was created by somebody. So I'm talking about vault, something we made and, you know, why don't we create it? And why do we make it the way we did? And you know, another thing I say is people ask, Why did you start hot record for having this vision? Something I constantly told myself was wine on me. I get someone's gonna do it. Why not make it? Could be anybody, like I'll give it a shot. Why not? And Bolt was that way. We Armand. I'm a co founder. Way took security classes in college, but we don't have a formal security background. We didn't work in security in industry. So the odds of us launching a security product that is so prevalent today whether you know it or not, it's behind the scenes very prevalent were stacked against us. How did that happen? And that's that's sort of what I've been going to talk about. >>Let's go. But do >>dive into a little bit on the security challenge because it's funny, right? Everyone always says, Right. Security's got to be baked in and you've got these complex infrastructure and everything's connected with AP eyes, the other people's applications and, oh yes, delivered through this little thing that you carry around. And maybe the network's not working well or the CPS running low are You're running iPhone five. And of course, it's not gonna work on most modern app. Yeah, bacon security always do, but that's easy to say. It's much harder to do, you know. Still, people want to build moats and castles and drawbridges, and that's just not gonna work anymore. >>Exactly. So you exactly hit upon the two major issues that we recognize there felt we recognize. One was that a lot of people were saying it. Very few people were doing it on. The reality was it was hard to do. Everyone knew theoretically what they should do. No one, no one thought. Oh yeah, saving somebody's personal information in plain text in the daytime. It's a good idea. Nobody thought that Everyone said it should be encrypted, but encryption is hard. So maybe one day, so no one was doing it. And then the other side of it was the people that were doing it where the world's largest companies, because the solutions were catered towards his mindset of of castle and moats, which works totally fine in a physical tradition environment but completely breaks down in a cloud world where there is no four perimeters anymore. It's >>still there, There. >>You're one AP I call away from opening everything to the Internet. So how do you protect this? And we've seen a lot of trends change towards zero Trust and ServiceMaster Mutual feel like there's a lot of stuff that happened way sort of jumped on that. >>Yeah, so So you're using, like, multi level encryption, and I've read a little bit on the website. It's way over my head, I think. But, you >>know, the basics are just making kryptonite. Christian makes security, cloud infrastructure, security approachable by anybody and a core philosophy. Our company, Hashi Hashi Hashi. My name means bridge, and that is a core part of our culture. Which is you can't just have, ah, theoretical thing or a shiny object and leave people hanging. You gotta give them a bridge, a path to get there, right? And so we say, with all our technology, one of the crawl, walk and run adoption periods and with security it's the same is that to say you're secure means something totally different everybody for a bank to be secure, it's a lot more than for a five person started to be secure. So how do you give somebody a solutions they could adopt? Check the security box for themselves at every path of the lake, and bald is one of the tools that way have individuals using it, and we have the world's largest companies, almost 10% of the global 2000 paying customers evolved many more open source users on its scales the entire spectrum. >>Wow. So you keep coming up >>with lots of new, uh, new projects as we get ready to flip the counter to 2020. What are some of the things you're thinking about? >>I think the big one, you know, that our focus is right now is service. Miss Vault is we're big enough company now where we always have teams working on every every one of our projects we have release is going out. The thing we've been talking about the most is the service mess thing. I think Cloud as a mainstream thing, Let's say, has has existed for seven or eight years. It's since it's been released. It's been over in almost 15 but as a thing that people have, that is a good idea. Seven or eight years and you know we've touched security. Now we've touched how infrastructures managed touch developers. I think a place that's been relatively untouched and has gotten by without anyone noticing has been networking and network security. They're they're really doing things the way they've always done things, and I think that's been okay because there's bigger fish to fry. But I think the time has come and networking as a bull's eye on it. And people are looking at What is networking mean in a cloud world and service mash appears to be the way that is gonna happen. Way have our own service mess solution called Council on Our Approaches Standard Hasta Corp. It's nothing new. It's We're gonna work with everything containers, kubernetes, viens physical infrastructure. We're gonna make it all work across multiple data centers. That is our approach service fashion, solving that challenge. >>What's the secret sauce? >>I mean, it's not that secret, right? >>It's just building. Just execute. Better understand that this header >>JD is the problem, right? Right, I said, This is our keynote a couple weeks ago that there are a lot of service messes out there, and nine out of 10 of them are solving a solution for a single environment, whether it's kubernetes or physical environment. And I think that's a problem. But it's not the problem. The problem to me is how do I get my kubernetes instances pods to communicate to my NSX service is on my physical infrastructure. That is the problem as people, whether that's temporary, not and they intend to move the communities or whatever. It's that's the reality. And how do you make that work? And that is what we're focused on solving that problem >>just every time I hear service mess. I think there was a company a while ago that sold the CSC. Probably like 2013. Didn't really get into That is a as a good, happy story. But they were early on the name. Yeah. Yeah. So last thing pager duty were Pedrie. What? You guys doing a page of duty? >>Sure. So we've been I've actually been a paying customer pager duty since before we even made this company in my previous job was a customer wear now, still customers. So we still use it internally. But in addition to that way, do integration across the board. So with terra form our infrastructure provisioning tool way have a way to manage all pager duty as code and as your complexion pager duty rises instead of clicking through a u. I being able to version and code everything and have that realize itself and how he works very valuable from like a service MASH consul standpoint. Hooking in the monitoring to the alerting of Pedro duty is a big thing that we do so tying those together. So it's very symbiotic. I love pager duty as a user and a partner. There's a lot here. >>Yeah, is pretty interesting slide when Jennifer put up in the keynote where it listed so many integration points with so many applications with on the outside looking in and you're like how you're integrating with spunk, that making how you're innovating with service. Now that doesn't make any sense. How Integrated was in Desperate. These were all kind of systems of record, but really, there's some really elegant integration points to make. This one plus one equals three opportunity between these applications. >>Yeah, I think it's very similar to the stuff we do with Walton Security. It's like the core permanence. Everybody needs him like with security. Everyone is an auto. Everyone needs traceability. Everyone needs access control. But rebuilding that functionality and every application is unrealistic. And paging and alerting an on call and events are the same thing. So it's you'd rather integrate and leverage those systems that make that your nexus for that specific functionality. And that's where Page duties. Awesome way. Step in, >>which was always great to catch up. Good luck on your keynote tomorrow. And really, it's a really amazing story to watch that you got You guys have built >>Well, thank you very much. >>All right. He's Mitchell. I'm Jeff. You're watching the cue. Were paid your duty, Simon in downtown San Francisco. Thanks for watching. We'll see you next time.