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Erez Yarkoni, Check Point Software Technologies | AWS re:Invent 2020


 

(upbeat music) >> Narrator: From around the globe, it's the cube with digital coverage of AWS re:invent 2020, sponsored by Intel, AWS, and our community partners. >> Hey, welcome back, everybody. Jeff Frick here with the cube. Welcome back to our ongoing coverage of AWS re:invent 2020. It's virtual this year, just like everything is virtual this year. But it's still the biggest event in cloud, and we're excited to be back. I'd like to welcome in our next guest, he is Erez Yarkoni, head of cloud and telco technologies for checkpoint software technologies. There it is great to see you. >> Nice to see you, Jeff. Thank you for hosting me this morning. >> Absolutely, so let's jump into it. You've been in the cloud space. For a while I saw a great interview with you, I think like four or five years ago, when I was doing some research, and you're talking about, all the great innovation that's coming from cloud. That was years and years ago. Now, suddenly, we had COVID arrived. And I'm sure you've seen all the social media means who's driving your digital transformation, the CEO, the CMO, or COVID. And we don't know what the answer is. So first off, I'd just love to get your perspective, you've been in this a long time now that we're here in 2020, both in terms of the development of the cloud and the adoption of the cloud, as well as this accelerant that came into our lives in March. >> Hey Jeff, You know I have been lucky that I got to participate in this kind of innovation cycle of IT and technology. Earlier, I was a CIO for an organization, large organization, and we were adopting cloud. At the same time, as an organization, we were selling technologies and networks to our customers, and they were asking to adopt cloud and so on. And these are probably some of the early interviews we looked at. So I got lucky that I had to look at my own organization and understand where cloud is beneficial. And obviously, now I work with cybersecurity and secure in the cloud. So it's all come together. I think that as as cloud technologies came in, it really came in to help many of us address the fundamental need to come to market with business capabilities and functionality faster. For those of us in technology, you know we were probably always the bottleneck of our business counterparts that said. Well, if you could only do this for me, I could grow the business, I could change your business, I can go to other places, I can incrementally bring more customers, revenues, and so on. The cloud platforms have done a tremendous job allowing developers and operators have technology to change the speed in which they service their businesses. But with speed comes security. And I think the cloud platforms disneynow. Specifically, here platforms like AWS build security into into the cloud as well. But there's other needs in it and the pandemic or COVID. All it did is it shifted some of these motions into another gear and then it created some new business needs that can only be service that digital mean, you are now having a collaboration session over a digital channel where otherwise would be probably sitting in the same studio. So definitely collaboration has changed. Commerce have changed, especially for some organizations that never planned to do commerce over digital channels, small businesses and so on. Just think about the food delivery industry and how many new customers have now sole, restaurants that have now signed up for food delivery services that must have exploded. These continuous changes brought continuous needs to address security as well. AWS is allowing people to build some amazing applications. I watched the commercials when I watch football on Sunday. Right? So peloton and zoom in education and many other things. And yeah, so when people build those amazing applications, the next thing they need to do is make sure that the zoom session is secure. And nobody's crashing in if you have a bunch of kids doing zoom for school. >> Erez you talked on so many topics on that. So let's break a few of them down. First off, I just, you know thank goodness for cloud, right? >> Yeah >> If this pandemic had hit 10 years ago, 15 years ago, we would not have been able those of us in the IT industry to shift so easily to cloud based or excuse me to working from home or working from anywhere because of the cloud based applications huge enabler. But it's funny now once on what you just talked about, did you talk about cost savings? And I still find there's a lot of people that are looking at cloud as a way to save costs. You been in it for a while, and you know the truth is all about agility and speed of business, speed of adoption, speed of innovation. You said it in every single one of your answers. But it still seems to be a lag for a lot of people now with with COVID, and, you know securing people work from home, one of the big issues go back to security is increasing attack surface. And we know the increasing sophistication of the bad guys. Now, I'm hearing from some people that they're actually using old techniques that they used to use back in the day because they know people are at home, and maybe things are as locked down. You talk about security needs to bake be baked in all long the way we're using all these, more and more cloud based apps. How do people think about the security perspective? How do you bake it into everything that you do? And how do you respond to the increased attack surfaces that have now suddenly opened up to look like for probably a little while not just going back to the old way, anytime soon? >> Yeah, so you know, you you touched on that, you said that you hear about people using old secure the old attack methods or vectors or so on, coming back, because people are now at home and no longer behind a very secure environment in their office or in the data center, people had to maybe move things that they never thought they would call center operations. That was by definition, you showed up to the call center for certain organizations and moved it out. And they may have not been ready to move those applications so on, so they had to address the security of it. I think that's exactly it, which is now some of the reaction we had to have for just staying in business. We used kind of very older, or, we increased what we know about security about remote access by increasing VPN capacity for the organization or, or those type of methodologies. Now people are looking at what happened to our topology to our architecture, where are people and machines coming in to execute their work over the network? Where are the applications residing? What have we moved to the cloud because we had to know flex for capacity and speed and maybe localize and move it into regions and so on. I don't think it was about cost saving, as you think it was about business agility, especially in this phase. I actually think that at the end of the day, the big benefit from cloud is business agility. Cost has to come with it, we cannot sacrifice costs and everything we do. And we look at overall how we use cloud technologies and other technologies and make sure that the cost fits into what our business demands from a cost structure but it is about business agility. Now, it's also about security agility. So people are building, you know methods and capabilities to match the business agility with security and security was, at least for me, for instance, as as a CIO, security was a bottleneck. So when business demanded the Agile development, you know iterations, sprints, deliver functionality in weeks, and, you know keep pouring it into the environment. One of the inhibitors was security, right, we weren't ready for it, we weren't ready to release it. So we had to find a way to adopt it. And then came in companies like AWS, saying, we built some of that security built into the platform. And companies like checkpoint saying we have cloud security that moves at cloud speed and allows you to integrate into your CICD, environmental or, or processes and allows you to match the speed of the business with the speed of security. >> Yeah, that's great. I mean, again, I agree with you, 100%, it's all about agility, and speed of business. And being able to move faster just always surprises me how people how many people are still kind of stuck on the cost saving piece. And then the other thing, of course, which you're super aware of, if you've ever been to one of kind of the technical keynotes at AWS re:invent the amount of investment that they can make an infrastructure including security, in just, just completely over overshadows anything in an individual company can invest just in terms of the resources and then somebody like you guys can leverage on top of not only using the the massive Amazon, kind of core investments in security at the infrastructure layer, but then all the stuff that you guys can do in terms of securing the enterprise and helping make sure that the right people have access to the right information at the right time, but not a lot more than that. I wonder if you can talk about a new kind of zero trust in some of the evolution within security in terms of the posturing, and how you kind of make assumptions, as we said, it's no longer like a wall anymore, it's no longer talking about having these physical borders, or even logical borders, but it's really about access and breaking down access even to the person in the application and the data etc. >> Yeah, I think you asked specifically about zero trust, and I think that we want to move, maybe want to keep that the the theme here around the application security, I'll get to zero trust at the end. You know, so one of the things that that definitely is thematic, or what we see happening is, in the evolution in the maturity curve of adopting the cloud, the initial adoption was, maybe some lift shift from organizations and the IaaS layer was a big player. But the PaaS layers of the cloud are where all the interesting things happen, where all the exciting services, all the innovation coming from organizations like AWS, all the enablers for a business agility, and capabilities are coming from there. And when you start developing your applications for that PaaS layer, we start leveraging the services, the type of security changes, so you're no longer looking at network security, or maybe northeast, east west, north south, east west type of security on your network, you're now looking at security API's and securing the backplane of the cloud, from those services that they give you, you know you get to encrypt your buckets, you got to make sure your security groups are correct, you want to make sure your serverless functions are not executing anything malicious in them or, or talking to IP addresses, they shouldn't be. Same with your container, you want to make sure that your container code is scanned properly, you didn't download anything in there that's malicious. And obviously, have runtime security, both to make sure you're compliant from a posture perspective, you make compliance may require you to be PCI compliant one of those. So the elevation in which you execute to security changed from the from the stack from a kind of a traditional stack, requires different capabilities and between what AWS has built into the platform and what checkpoint puts together in cloud guard. This is big, the big target, then we get into, okay, so how do you access all these great things that we just built? Right? So we built these, this great application? It's sitting on AWS, it's using some of the great services there. How do you how do you get to it? Who gets to it? How do you get to it? This is where some of these, sassy and zero trusts come in. Because what happened is, you used to come into a lot of enterprise applications from the data center, then we moved some web apps, and you came over the web into the application. So we have some web firewalls and security for that. Now you're getting into every application from the edge of the network, because we are all at home, or we are we used to be traveling but a lot more of us are now at home coming over the edge of the network, we're adding IoT devices coming on via generic and so on, there's a lot more volume coming at you. And you get to find different ways than just VPN authentication of the traffic into so we are coming into the age of having to identify who's coming at the application at the capability at any given time. And that's where you come into the framework of zero trust, I, every time you come in, I'm going to authenticate that is you. And there's different methodologies in there. For instance, one of the things that we just added to our portfolio is the ability to put an agent, let's say in your around your AWS application, and allow remote access with no VPN to your enterprise app aah to an acquisition company we call odo without having to put a VPN so the administrator defines what applications are connected to the connector. They define who's the users that are allowed and authenticate them based on the authentication framework, let's say Octo, something like that, and allows them to come in and that that those are the type of capabilities you need in these new frameworks. So, how do you get to these great applications we're building? >> Right, right. And you touched on something really interesting, right, which is, which is the complexity is only going up? As you mentioned edge you mentioned a little bit of IoT, right, so as 5G comes on board, as IoT gets increasing amounts of traction. All these applications are API based there's all types of information flying back and forth, so I wonder if you can share kind of your guys thoughts on, applied machine learning and artificial intelligence to help, you know kind of get through all the all the signal or excuse me all the noise, find the signal, and really, you know bring more automation to help the security experts in the security systems be more effective at their jobs. >> Yeah, so I think a lot of what we talked about, until now was protecting establishing a new perimeter, there's not really a perimeter, right because we talked about the perimeter has grown and it's fuzzy and it's at scale that really doesn't allow you to say I have it for an undersea up to authentic everybody. But like you said, with that speed, and scale, came a lot of data, you got a lot of logs running in there, you're like got a lot of events, you got a lot of things that you can look into. And by looking into them, you can start with machine learning and those type of AI methodologies start looking both to identify things before they happen, or inform organizations and inform about things that are already happened and they're in and potentially remediate them. At checkpoint, for instance, we have something called the threat, the threat cloud, we collect these events from every gateway, every appliance, every virtual appliance, every type of security agent that we have around the world, into the flex cloud that processes and I'm going to throw a number there, that's the closer about 80 billion a day transactions. >> 80 billion with B >> Yeah, and that allows us to, to process to apply machine learning and AI algorithms to find threat, and then inform all these great checkpoint security agents out there of new threats and prevent those threats from ever happening in the in the environment. Right? If you're operating on a on an AWS environment, there's a lot of blood flows happening in your environment, there's a lot of things to collect and look at, right. So in cloud guard, we offer something called logic log.ic, which allows you to harvest those logs, we enrich them and then we allow threat hunting inside those environment, right. So those types of capabilities are definitely kind of the future of advanced security, right. So beyond just establishing, it's like, you establish your security around what you do. And then you have your intelligence unit starting to identify what signals are out there allowing you to both prevent security breaches or any type of threats, but also remediate anything, any, you find the traces of things that happened and remediate them. >> Right, right. Well, there is that's, that's a great illustration of, kind of baking security into the multiple steps of the process and all the steps of the process. That's not just a bolt on anymore. It's got to be, part of everything you do and baked into everything you do. I still, I still wonder how certain companies that that are run by having people click on links that they're not familiar with still happen today. But I guess, I guess they still do. So as I give you the final word, again, you've been in this space for a long time, as we kind of turned to turn the page on 2020. What are some of your priorities we are you excited about for 2021? >> I think the most exciting things for us in cloud security in 2021 is we're releasing more capabilities into into the environment, we're in the maturity curve, of protecting, your network in the cloud, and then protecting your posture in the cloud. We're moving very strongly into predicting your runtime and applications in the cloud, your API's, and working with organizations through that maturity curve and getting them up to all the way up to threat hunting capabilities. And I think that'll be exciting because I hear from customers that they need to move quickly through that maturity curve of cloud security as they have accelerated and continue there to accelerate their move to the cloud. >> Well, that's great. Well, I think, no shortage of job security in the cloud security space. So I'm sure it will be a busy year. Well, it was thanks for sharing your insight. Really appreciate the time and it was great catching up. >> Thank you, Jeff, for your time today. And it was great talking to you. >> Absolutely. All right. Well, he's Erez I'm Jeff. You're watching the cubes, continuous coverage of AWS re:invent 2020 Thanks for watching. I'll see you next time. (upbeat music)

Published Date : Dec 2 2020

SUMMARY :

it's the cube with digital coverage But it's still the biggest event in cloud, Thank you for hosting me this morning. and the adoption of the cloud, and secure in the cloud. you know thank goodness for cloud, right? in the IT industry to shift so easily and make sure that the cost fits into in the application and the data etc. So the elevation in which you execute in the security systems that you can look into. are definitely kind of the future of the process and all the steps and applications in the cloud, your API's, in the cloud security space. And it was great talking to you. I'll see you next time.

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Jenn Burcio & John Furrier | Check in #1


 

>> Narrator: From around the globe, it's theCUBE with digital coverage of Docker Con Live 2020, brought to you by Docker and its ecosystem partners. >> Okay, welcome back to the DockerCon studio headquarters and your hosts, Jenny Burcio and myself John Furrier. @Furrier on Twitter if you want to tweet me anything and @DockerCon as well share what you're thinking. Great keynote there from Scott CEO, Jenny, demo, DockerCon jobs, some highlights there from Scott. Yeah, lovely intro, sorry about to do the keynote. The little green room comes on makes it human. We're all trying to meet >> Its certainly the reality of what we are all dealing with right now. I had to ask my kids to leave though or they would crash the whole stream. But yes, we have you know, we have a great community, large community gathered here today and we do want to take the opportunity for those that are looking for jobs or hiring to share with the #DockerCon jobs. In addition, we want to support direct health care workers. And Brett Fisher and the captains will be running all day charity stream on the captain's channel. Go there and you'll get the link to donate to directRelief.org, which is a California based nonprofit delivering aid and supporting health care workers globally with response to the COVID-19 crisis. >> Okay, if you're jumping into the stream, I'm John Furrier with Jenny, we'll be your hosts all day today, throughout Docker con, it's a packed house of great content, you have a mainstream, theCUBE, which is the mainstream that will be promoting a lot of cube interviews, but check out the 40 plus sessions underneath in the interactive calendar on Dockercon.com site. Check it out, they're going to be live on a clock. So if you want to participate in real time in the chat, jump into your session on the track of your choice and participate with the folks in their chatting. If you miss it, it's going to go right on demand right after sort of all content will be immediately be available. So make sure you check it out. Docker selfie is a hashtag take a selfie, share it. Docker, #Docker jobs. If you're looking for a job or have openings, please share with the community and of course, give us feedback on what you can do. We got James governor of the keynote coming up next. He's with red monk, not afraid to share his opinion on open source on what companies should be doing. And also the evolution of this Cambrian explosion of apps that are going to be coming as we come out of this post pandemic world. A lot of people are thinking about this the crisis and following through so you know, stay with us, for more and more coverage, Jenny favorite sessions on your mind for people to pay attention to that they should they should look >> First I'm going to address a few things that continue to come up in the chat. Sessions are recorded especially breakout sessions after they play live and the speakers in chat with you. Those go on demand they are recorded, you will be able to access them. Also, if the screen is too small, there is the button to expand full screen and different quality levels for the video that you can choose on your end. All the breakout sessions also have closed captioning. So please, if you would like to read along, turn that on, so you can stay with the sessions. We have some great sessions kicking off right at 10:00 a.m. Getting started with Docker. We have a full track really in the how to enhance on that you should check out devs in action, hear what other people are doing. And then of course, our sponsors are delivering great content to you all day long. >> Tons of content, it's all available, they'll always be up always on a large scale. Thanks for watching. Now we got James Governor, the keynote. He's with red McDonald's firm, he's been tracking open source for many generations. He's been doing amazing work, watch his great keynote. I'm going to be interviewing him live right after so stay with us and enjoy the rest of the day. We'll see you back shortly. (upbeat music)

Published Date : May 29 2020

SUMMARY :

brought to you by Docker @Furrier on Twitter if you to share with the #DockerCon jobs. of apps that are going to be coming in the how to enhance on I'm going to be interviewing

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Greg Pepper, Check Point Software Technologies - IBM Interconnect 2017 - #ibminterconnect - #theCUBE


 

>> Announcer: Live from Las Vegas, it's theCUBE, covering InterConnect 2017. Brought to you by IBM. >> Hey, welcome back, everyone. Here live at the Mandalay Bay in Las Vegas for theCUBE's three-day exclusive coverage of IBM InterConnect 2017. I'm John Furrier. My co-host, Dave Vellante. Our next guest here is Greg Pepper, head of cloud security architects at Check Point Software Technologies. >> You got it. Good afternoon, gentlemen. >> Welcome, welcome to theCUBE. So, security obviously is big. You're seeing compel all the networks, every company out there is buying security, so there's been a security sprawl. But now you guys have a stock that's trading at a very high, 52-week high. Congratulations. >> Yeah, thank you. You know, some people forget about us. We've been doing this for 24 years, we've been the leaders in this industry for over two decades, but sometimes, we're the best kept secret in the industry. >> Unleash some of those secrets here. I know you guys probably can't go into too much secret sauce as a public company, but what's the software secret? Obviously, relationship with IBM is part of why you're here, but what's the Check Point secret sauce right now? >> I think first and foremost, we've built upon a legacy for the last 20 years. We didn't just acquire technology through acquisition, duct tape and paper clips and call it an architecture for our customers. We've built upon a consistent common platform building on our core strengths. I think the second thing that really differentiates us from some of the other guys you mentioned is our commitment and focus to security first. We are a security company end to end, and everything we do is built off of those tenets. And especially with the growth in security in the data center, its migration to cloud, the industry has kind of come back around to software, and though for a while we delivered hardware appliance to customers, 'cause it was the preferred consumption model, when customers go to the cloud, whether it's SoftLayer, Azure, Amazon, Google, and others, we don't have hardware to bring with you, so you need a software defined security strategy to play in the cloud today. >> What is that software defined security strategy? What's the hottest product that you guys have that's working best? >> Everything we have built on our core competencies of management and the gateways themselves. But these days, it's not enough to just be a firewall vendor, so advanced threat prevention, the ability to both prevent and detect malware from getting on the network, rather than just alerting you that something bad happened. We're providing additional access controls with data awareness. I don't need to plug into the network to tell you people are going to YouTube, Netflix, but what's the information about your organization that's being posted out there? Those are the interesting things that we can help differentiate and alert customers to what's going on. >> So, the perimeter's, with the cloud, all these APIs, microservices coming down the pike with cloud, that's the challenge. I mean, this whole idea of being data and software focused. How do you guys play in that world, and what's this focus there? >> The biggest change is moving away from the traditional management architecture to one that's driven by code. These days especially in the cloud to be agile with dev-ops, you have to have security be able to be deployed, programmed, managed, and monitored all through an API, and this is something over the last few years we've enhanced our products to enable automatic deployment in the cloud providers, automatic management, and also integration with people like IBM QRadar in a highly automated way. >> The big discussion in the last couple years in security has been, hey, it's not enough just to dig a moat around the castle. The queen wants to leave her castle, so we've got to, security's got to be everywhere, it's got to follow the data, and also response is another major focus of discussion, we've got to shift spending there. How has that impacted, first of all, you buy that, second of all, how has that impacted your business and your strategy? >> We definitely do agree, which is why as part of our end to end security strategy, the laptops, the desktops, the mobile devices is an area of increased focus for us. Where really just having the traditional perimeter alone is not adequate. The second thing we started to talk about is the ability to move into the cloud. A lot of the competitive solutions out there don't play as well in the cloud because they're dependent on proprietary hardware. If you're a vendor that has custom ASICs, well, you don't have those ASICs when you go to the cloud. Whereas for us, our software defined security strategy, when we go to Amazon, Azure, SoftLayer, and other cloud providers, 100% of our core capabilities moves along with us. >> Talk that through the value proposition and the customer impact. So, it's more flexibility. Is it lower cost, is it speed, is it better response? >> I believe the primary driver for cloud adoption is agility, not always cost savings, although in some cases that is the case. However, the ability to grow and shrink on demand. In the past, our traditional enterprise customers would consume technology for their max resources. If I'm a large department store, I need to be able to handle Black Friday. Well, that's one week a year that you need that peak utilization. That ability to scale up and scale down is one of the major things driving people to the cloud. Well, security has to have the same model. We have to be able to automatically deploy, scale up for those large-scale events, but then also come back down to an average run-time use to help customers save money. >> How about analytics? How does that play into the security business? >> Yeah, I mean look, the whole reason we exist is to give interesting information for technology to be able to chew on, and the ability to provide the forensic auditing accounting for access controls and for our threat prevention, whether it's on the perimeter, in the cloud, in the core, on mobile and end-point devices, there's a reason after 20 years we've been the lead in the industry is 'cause we provide the best forensics data and integration with all the major leading SIM vendors out there. >> Yeah, the 20-year stair with Check Point. Obviously, the company's evolved a lot since then. Talk about the relationship with IBM, obviously we're here at IBM InterConnect, what are you guys doing with IBM? >> IBM's one of our best partners for over the last two decades. For over 18 years now, they've been a customer, a reseller, and a managed services security partner, so there's multiple organization within IBM that have relationship with Check Point to help secure the corporate assets, customer projects in our managed data centers, or even just purely security managed services. One of the exciting projects that we've been working on that was demonstrated at the security booth was an automated security deployment for the hybrid cloud, where the IBM team worked with us to help take security, automatically roll it out into Amazon and Azure, but also bring it into their MSS environment, their managed security services with zero touch, and they're able to provision, have it managed, monitored, and ready to rock and roll in less than 30 seconds. >> And they were doing that all in software? >> Greg: 100% in software, 100% in code with no human intervention. >> So take us through some of those use cases going forward. As you go talk to customers with IBM or on your own, you write on a lot of white board, I can imagine, so what are some of the white board conversations you're having, 'cause security architecture's one of these, kind of a moving train right now. What are some of the patterns you're seeing right now? >> First and foremost, there's a lot of cloud novice, this is new for all of us. So in the walk-jog-run mentality, we all need to come up with the basic terminology and fundamentals so we can have a more advanced conversation. Once we provide the basic knowledge transfer, the second step is how can you help me lift this legacy application and move it to a cloud-centric application, yet still give me the same levels of security and visibility, 'cause I can't go to the board and tell 'em, "Oh, we screwed up. "We moved to the cloud, and now our apps are not secure." As a matter of fact, for our largest customers, the most critical applications will not move to the cloud unless they have a clearly defined security strategy in place. >> So you lay out those parameters up front, then you kind of walk through it, I'd say crawl, walk, run, then jog. >> Greg: Absolutely. >> However you had it, but I mean, lot of people are kind of crawling, but now also, multi-cloud's a big theme here. So now, you're looking at multiple clouds, and some workloads might make sense for cloud one, two, or three depending on the workloads, but some stay on prem. >> 100%. >> And now you got the true private cloud trend where I'm going to have a cloud-like environment on prem. That's cool, development environment looks the same as the cloud, but I got multiple clouds. How do you guys deal with the multi-cloud and this idea of being consistent on prem and on cloud? >> First and foremost, being a software defined gateway, we have this unique capabilities that's the same on premise, Amazon, Azure, Google, SoftLayer, and others as well. Since we're not dependent upon hardware, we have consistent capabilities across all the clouds. The second thing I want to add is from a management perspective, we've built, excuse me, tight integrations with all the data center and cloud providers, so we're able to trust Amazon, VMware, Cisco, OpenStack, Google, and others and real-time integrate their applications and objects and metadata into our security policies, further tightening the integration and automation capabilities between those cloud providers. >> So, you're actively working with all the clouds to integrate in tightly to manage the security. You become the Switzerland for-- >> Look, we were the first of the major security vendors to both be in Amazon and Azure. We were the first achieve Amazon security competency. We were the first to support basic things like clustering and scale set support, which has been a very common deployment in the cloud as well. We've been in this cloud game for the last seven or eight years now, or as I like to joke, we've cloud up-times longer than some of my competitors have been in business. >> Microsoft was actually down on the cloud. We published a report today on siliconangle.com. Three cloud vendors down in a week. I'll give Amazon a little week there, but it's still, you're still going to see some these bumps in the road, but security, you can't have bumps, you got to be rock solid. >> The thing with today in cloud, whether it's the application, the servers, the storage and securities, you have to anticipate for that total failure situation. Heaven forbid, what happens if an east region went down? Case in point, when Amazon had their storage outage, Netflix was not interrupted at all. Now, other organizations that were only deployed in a single region, we were impacted. This is where, I think from an application architecture, one, we have to think beyond single region, single cloud provider. We have to anticipate the total catastrophic failure and how does our business continuity and disaster recovery work. And then, security has to be an integral portion of that. We can't bolt it on after the fact, it's got to be part of the foundation. >> Greg, great point. And by having software, gives you so much flexibility, I love that hybrid cloud example, but I want to get your thoughts on what you said earlier about lift and shift. That seems to be the parlance of the generation. It used to be rip and replace on the enterprise side, but that's not as easy as it is. To your point, you can't just throw it to the cloud, you might have some gaps. As people look to lift and shift, which I always say is be careful, you got to have some concerns. How do you advise your customers when you say, "Hey, we're lifting and shifting to the cloud." >> For those people, I say don't bother. Right, if I'm going to move the same applications and same products and processes from my private data center to the cloud, why bother? If we're not taking advantage of the agility, elasticity, automation, and all the benefits that clouds has to offer, companies should be building new cloud-ready applications for the cloud. We should not just be lifting our legacy applications and like for like moving them to the cloud, 'cause we're not going to get the benefit in return on investment. >> And it's risky, too, by the way. I would agree with you. So, net new applications, no brainer. If the cloud's available, why not? >> Absolutely. >> Let's go back to the workload. Some clouds have better, like analytics use case is a great cloud, just throw IOT data into Amazon or Azure or Office 365 is Azure, and Amazon gets Kinesis, good stuff, and you've got Bluemix over here. You're starting to see that swim lanes of the different vendors. How do you view the differentiation between the vendors, and how do you advise customers? "Hey Greg, I don't know which cloud to go to. "What's your advice?" >> First and foremost, there's pros and cons to everyone's offering. >> It's kind of like Red Sox, Yankees, you know. It's like trying to-- >> Well, let's stop right there, Yankees for sure. >> Dave: You think? >> Absolutely. >> Dave: You really think? >> Well, maybe not in 2017, but-- >> Who's the Yankees, Microsoft or AWS? >> Microsoft probably the Yankees right now. Then again, from my perspective as a Red Sox fan, I'd say it's a tough call. >> (muttering) is the Yankee-killer. Anywhere, let's... >> Alright, go back. >> We digress. >> What I was I going to make a comment of is look for the adjunct services behind the basics, beyond the basic storage, compute and networking services that everybody has as kind of table stakes. For example, if you're someone who's a very heavy Microsoft Office 365 SharePoint user, you're using their business application suite, well, probably migration to Azure is a more natural transition, right. People who are similarly in the Google environment and using the Google suite of applications, it's a benefit to moving the applications there. And to be honest, people who are purely just into the raw compute horsepower and probably the most mature and largest cloud platform, well, Amazon has probably got a five-year head start on the rest of the guys. So, we try not to sit here and determine which of the three clouds is better, 'cause for us, we play in all of them, and our security footprint has to be consistent across all of them. I'll share with you an anecdotal use case from one of my retail customers is building a commerce platform in AWS. But all the corporate applications are moving to Azure, and separately now, they're looking at Google for other global applications as well. So for them, they're going to be in all three cloud providers, just with different applications finding more natural homes. >> Justin Youngblood was just on. He said, the IBM data said 70% of all organizations, or 70% of the organizations have three or more clouds, infrastructure clouds, right. >> I would believe that. >> Back to the security, I mean, the market's booming. In a way, it's unfortunate that the market's booming is 'cause it's such a huge problem that doesn't end. It's great for you. Each year, we look back at last year and say, okay, we feel more secure, and we don't. So, what's happening in the market? Are we finally going to get a handle on sort of how to deal with this, or is it just always going to be this good guy, bad guy, leap-frogging sort of endless loop? >> The big change these days are the bad guys are pros. This is their full-time job, they're very well funded, trained, and able. >> Dave: And they only have to succeed once. >> And remember, the cost of defense is exponentially higher than the cost of offense. So what it costs my banks and hospitals to secure their environment is 10 to 100-fold over what it costs the bad guys, either in the U.S. or some other nation-state, to attack those environments. I think the biggest challenge that most of our customers face, to be honest, is technology saturation. They've bought every product known to mankind. As I like to joke, for every threat, there's an app for that, and most of our customers have bought all three of them. But then they struggle operationally with the technology, and this is more of a people and a process issue than it is a product issue. There's a lot of great technology out there, ours and other vendors as well, but if it's not implemented and maintained properly, those potentially represent the weakest links. >> And there's new threats emerging, ransomware, for instance, is to your point they're overmanned, and the cost to even compare, or defend against that, but they're already hacked. They'll pay the ransom in bit coin to get their stuff back. >> And look, it's cheaper, quicker, and faster to maybe just whack the system and try and do some forensics clean-up than deploy a next generation end-point to try and detect and mitigate against ransomware, disk encryption, or other bots that may get on the end-points themselves. >> But I almost feel like the mitigation, I mean, you've got to have perimeter security, obviously, and continue to invest in that, but I feel like you're never going to stop somebody from penetrating your organization. What's the status on average, the company's penetrated for 200 and whatever end days before they know? 220, 250, whatever number you want. There's got to be more investment in remediating, responding, managing that complexity. And so, I guess the answer to my earlier question was, well, not any time soon. We're going to have to continue to invest in new approaches, new methodologies to deal with this inundation of data, which isn't going to subside. >> Well, but part of it too is in the past, most of the security controls that companies invested in, they put at the perimeter. So, they're overprotecting on the perimeter, but now, the attacks are coming in through the side door. Spearfishing attempts >> Dave: Or internally. >> They're coming in from laptops or mobile devices that leave the organization and come back in, and since most customers lack internal segmentation, a very small infection becomes a very big problem very quickly. So, a lot of customers now are trying to figure out how do I take what I've done in the perimeter and treat my data center, my campus as untrusted, segment and silo and create smaller fault-isolation domains so that heaven forbid there is a breach or an outbreak, it's contained to a smaller subzone, rather than, look at the Target situation, which came in from an HVAC vendor, moved into a payment system, and then exfiltrated millions of credit card records. >> And, or, and not or, but, and techniques to allow the response to focus on the things that matter, and like you said, organizations, CCOS, are inundated with technology, and they don't know necessarily which threats to go deal with. They've got so much data, and to the extent that they can narrow down those high value threats, that's going to help solve the problem. That's why I was asking the question about analytics before. >> That's where I think the partnership with IBM is so important for us, right, 'cause both what they do with Watson and big data analytics and QRadar as well, it's one thing to just create a bunch of alerts, but for most customers, that's a lot of noise. Give me the interesting bits of information. I don't care about these 10 million alerts over the last week. What are the most critical things that my team needs to address right now? And those are the things that collectively IBM and Check Point help. >> How about the competitive landscape? And you guys are kickin' butt, you're well over a billion, what, $1.7 billion company, roughly? >> A little more, but yeah. >> A little more than that, almost a $20 billion market cap, which you said earlier, John, stocks almost at an all-time high, so obviously compete with Palo Alto. Do you compete with HPE, with ArcSight a little bit? I mean, that acquistion, they sort of, that's-- >> They jettisoned some of their core products that were competitive, like TippingPoint. They've kept some of their ArcSight and other big data analytics, the drive service and storage and services out there. But they're as much a partner as they are a competitor. >> Dave: They are? Okay. >> I mean, I would say the usual competitive suspects, some of the guys you mentioned, some of the big route switch vendors like a Cisco or a Juniper out there. Actually, we're in the end-point mobile space as well, which brings in the Symantec and McAfee and Kaspersky. >> And so, right, okay, so what's your big differentiation? >> I think first and foremost is that we have an enterprise management solution that goes from the mobile to the end-point to the cloud to the network. We do it all through a singular console. We have the most scalable security platform in the marketplace today, and to be honest, we have the best security solution out there, both in terms of the effectiveness as well as the manageability. >> Dave: And you're profitable and you're growing. I'm going to throw that in. >> Greg: We've been profitable since day one. >> Greg, thanks for coming onto theCUBE. We really appreciate, give you the final word on the segment as the outlook going forward. Obviously, all the cloud vendors, you work with them all, all trying to be enterprise-ready. >> Yes. >> And they're all, we're the enterprise cloud. Amazon's now the enterprise cloud, Google was flaunting it at Google Next, they got some work to do. IBM certainly is in the enterprise, Oracle's in the enterprise, Microsoft's in the enterprise. Enterprise readiness and the next few years as security evolves, what are the key table stakes that the cloud guys need to continue to work on, continue to invest in, continue to innovate? >> I think the first thing, and this is across all technology, not just cloud, is that interoperability is the new best of breed. All of our customers are going to have a couple of trusted partners. No one enterprise is single-vendor end to end. But we have to be able to play nicely in the sandox. So, whether it's working with Cisco or McAfee or Microsoft or Symantec, if I don't work well with the other investments my companies and customers have invested in, they're not going to have me around for very long. >> And that's the truth. And multi-cloud, and workloads will fit best, 'cause the SaaS also defines some of these big cloud vendors as well. Microsoft SaaS is Office 365, if you have Microsoft, that's going to be some things for ya. Greg, thanks so much, appreciate it. Great commentary with Check Point Software Technologies, talking security, head of architecture here. Greg Pepper, thanks for joining us. This is theCUBE, more live coverage here, day three coverage from theCUBE after this short break. (electronic keyboard music)

Published Date : Mar 23 2017

SUMMARY :

Brought to you by IBM. Here live at the Mandalay Bay You got it. You're seeing compel all the networks, You know, some people forget about us. I know you guys probably can't go into too much secret sauce in the data center, its migration to cloud, I don't need to plug into the network So, the perimeter's, with the cloud, to be agile with dev-ops, The big discussion in the last couple years in security is the ability to move into the cloud. and the customer impact. is one of the major things driving people to the cloud. and the ability to provide the forensic auditing accounting Yeah, the 20-year stair with Check Point. One of the exciting projects that we've been working on with no human intervention. What are some of the patterns you're seeing right now? the second step is how can you help me So you lay out those parameters up front, and some workloads might make sense as the cloud, but I got multiple clouds. all the data center and cloud providers, You become the Switzerland for-- in the cloud as well. but security, you can't have bumps, it's got to be part of the foundation. That seems to be the parlance of the generation. and like for like moving them to the cloud, If the cloud's available, why not? Let's go back to the workload. to everyone's offering. It's kind of like Red Sox, Yankees, you know. Microsoft probably the Yankees (muttering) is the Yankee-killer. But all the corporate applications are moving to Azure, or 70% of the organizations have three or more clouds, sort of how to deal with this, This is their full-time job, most of our customers face, to be honest, ransomware, for instance, is to your point that may get on the end-points themselves. And so, I guess the answer to my earlier question most of the security controls that companies invested in, that leave the organization and come back in, and to the extent that they can narrow down that my team needs to address right now? How about the competitive landscape? which you said earlier, John, the drive service and storage and services out there. Dave: They are? some of the guys you mentioned, that goes from the mobile to the end-point I'm going to throw that in. Obviously, all the cloud vendors, you work with them all, table stakes that the cloud guys is that interoperability is the new best of breed. And that's the truth.

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Rhonda Crate, Boeing | WiDS 2023


 

(gentle music) >> Hey! Welcome back to theCUBE's coverage of WiDS 2023, the eighth Annual Women In Data Science Conference. I'm your host, Lisa Martin. We are at Stanford University, as you know we are every year, having some wonderful conversations with some very inspiring women and men in data science and technical roles. I'm very pleased to introduce Tracy Zhang, my co-host, who is in the Data Journalism program at Stanford. And Tracy and I are pleased to welcome our next guest, Rhonda Crate, Principal Data Scientist at Boeing. Great to have you on the program, Rhonda. >> Tracy: Welcome. >> Hey, thanks for having me. >> Were you always interested in data science or STEM from the time you were young? >> No, actually. I was always interested in archeology and anthropology. >> That's right, we were talking about that, anthropology. Interesting. >> We saw the anthropology background, not even a bachelor's degree, but also a master's degree in anthropology. >> So you were committed for a while. >> I was, I was. I actually started college as a fine arts major, but I always wanted to be an archeologist. So at the last minute, 11 credits in, left to switch to anthropology. And then when I did my master's, I focused a little bit more on quantitative research methods and then I got my Stat Degree. >> Interesting. Talk about some of the data science projects that you're working on. When I think of Boeing, I always think of aircraft. But you are doing a lot of really cool things in IT, data analytics. Talk about some of those intriguing data science projects that you're working on. >> Yeah. So when I first started at Boeing, I worked in information technology and data analytics. And Boeing, at the time, had cored up data science in there. And so we worked as a function across the enterprise working on anything from shared services to user experience in IT products, to airplane programs. So, it has a wide range. I worked on environment health and safety projects for a long time as well. So looking at ergonomics and how people actually put parts onto airplanes, along with things like scheduling and production line, part failures, software testing. Yeah, there's a wide spectrum of things. >> But I think that's so fantastic. We've been talking, Tracy, today about just what we often see at WiDS, which is this breadth of diversity in people's background. You talked about anthropology, archeology, you're doing data science. But also all of the different opportunities that you've had at Boeing. To see so many facets of that organization. I always think that breadth of thought diversity can be hugely impactful. >> Yeah. So I will say my anthropology degree has actually worked to my benefit. I'm a huge proponent of integrating liberal arts and sciences together. And it actually helps me. I'm in the Technical Fellowship program at Boeing, so we have different career paths. So you can go into management, you can be a regular employee, or you can go into the Fellowship program. So right now I'm an Associate Technical Fellow. And part of how I got into the Fellowship program was that diversity in my background, what made me different, what made me stand out on projects. Even applying a human aspect to things like ergonomics, as silly as that sounds, but how does a person actually interact in the space along with, here are the actual measurements coming off of whatever system it is that you're working on. So, I think there's a lot of opportunities, especially in safety as well, which is a big initiative for Boeing right now, as you can imagine. >> Tracy: Yeah, definitely. >> I can't go into too specifics. >> No, 'cause we were like, I think a theme for today that kind of we brought up in in all of our talk is how data is about people, how data is about how people understand the world and how these data can make impact on people's lives. So yeah, I think it's great that you brought this up, and I'm very happy that your anthropology background can tap into that and help in your day-to-day data work too. >> Yeah. And currently, right now, I actually switched over to Strategic Workforce Planning. So it's more how we understand our workforce, how we work towards retaining the talent, how do we get the right talent in our space, and making sure overall that we offer a culture and work environment that is great for our employees to come to. >> That culture is so important. You know, I was looking at some anitab.org stats from 2022 and you know, we always talk about the number of women in technical roles. For a long time it's been hovering around that 25% range. The data from anitab.org showed from '22, it's now 27.6%. So, a little increase. But one of the biggest challenges still, and Tracy and I and our other co-host, Hannah, have been talking about this, is attrition. Attrition more than doubled last year. What are some of the things that Boeing is doing on the retention side, because that is so important especially as, you know, there's this pipeline leakage of women leaving technical roles. Tell us about what Boeing's, how they're invested. >> Yeah, sure. We actually have a publicly available Global Diversity Report that anybody can go and look at and see our statistics for our organization. Right now, off the top of my head, I think we're hovering at about 24% in the US for women in our company. It has been a male majority company for many years. We've invested heavily in increasing the number of women in roles. One interesting thing about this year that came out is that even though with the great resignation and those types of things, the attrition level between men and women were actually pretty close to being equal, which is like the first time in our history. Usually it tends on more women leaving. >> Lisa: That's a good sign. >> Right. >> Yes, that's a good sign. >> And we've actually focused on hiring and bringing in more women and diversity in our company. >> Yeah, some of the stats too from anitab.org talked about the increase, and I have to scroll back and find my notes, the increase in 51% more women being hired in 2022 than 2021 for technical roles. So the data, pun intended, is showing us. I mean, the data is there to show the impact that having females in executive leadership positions make from a revenue perspective. >> Tracy: Definitely. >> Companies are more profitable when there's women at the head, or at least in senior leadership roles. But we're seeing some positive trends, especially in terms of representation of women technologists. One of the things though that I found interesting, and I'm curious to get your thoughts on this, Rhonda, is that the representation of women technologists is growing in all areas, except interns. >> Rhonda: Hmm. >> So I think, we've got to go downstream. You teach, I have to go back to my notes on you, did my due diligence, R programming classes through Boeings Ed Wells program, this is for WSU College of Arts and Sciences, talk about what you teach and how do you think that intern kind of glut could be solved? >> Yeah. So, they're actually two separate programs. So I teach a data analytics course at Washington State University as an Adjunct Professor. And then the Ed Wells program is a SPEEA, which is an Aerospace Union, focused on bringing up more technology and skills to the actual workforce itself. So it's kind of a couple different audiences. One is more seasoned employees, right? The other one is our undergraduates. I teach a Capstone class, so it's a great way to introduce students to what it's actually like to work on an industry project. We partner with Google and Microsoft and Boeing on those. The idea is also that maybe those companies have openings for the students when they're done. Since it's Senior Capstone, there's not a lot of opportunities for internships. But the opportunities to actually get hired increase a little bit. In regards to Boeing, we've actually invested a lot in hiring more women interns. I think the number was 40%, but you'd have to double check. >> Lisa: That's great, that's fantastic. >> Tracy: That's way above average, I think. >> That's a good point. Yeah, it is above average. >> Double check on that. That's all from my memory. >> Is this your first WiDS, or have you been before? >> I did virtually last year. >> Okay. One of the things that I love, I love covering this event every year. theCUBE's been covering it since it's inception in 2015. But it's just the inspiration, the vibe here at Stanford is so positive. WiDS is a movement. It's not an initiative, an organization. There are going to be, I think annually this year, there will be 200 different events. Obviously today we're live on International Women's Day. 60 plus countries, 100,000 plus people involved. So, this is such a positive environment for women and men, because we need everybody, underrepresented minorities, to be able to understand the implication that data has across our lives. If we think about stripping away titles in industries, everybody is a consumer, not everybody, most of mobile devices. And we have this expectation, I was in Barcelona last week at a Mobile World Congress, we have this expectation that we're going to be connected 24/7. I can get whatever I want wherever I am in the world, and that's all data driven. And the average person that isn't involved in data science wouldn't understand that. At the same time, they have expectations that depend on organizations like Boeing being data driven so that they can get that experience that they expect in their consumer lives in any aspect of their lives. And that's one of the things I find so interesting and inspiring about data science. What are some of the things that keep you motivated to continue pursuing this? >> Yeah I will say along those lines, I think it's great to invest in K-12 programs for Data Literacy. I know one of my mentors and directors of the Data Analytics program, Dr. Nairanjana Dasgupta, we're really familiar with each other. So, she runs a WSU program for K-12 Data Literacy. It's also something that we strive for at Boeing, and we have an internal Data Literacy program because, believe it or not, most people are in business. And there's a lot of disconnect between interpreting and understanding data. For me, what kind of drives me to continue data science is that connection between people and data and how we use it to improve our world, which is partly why I work at Boeing too 'cause I feel that they produce products that people need like satellites and airplanes, >> Absolutely. >> and everything. >> Well, it's tangible, it's relatable. We can understand it. Can you do me a quick favor and define data literacy for anyone that might not understand what that means? >> Yeah, so it's just being able to understand elements of data, whether that's a bar chart or even in a sentence, like how to read a statistic and interpret a statistic in a sentence, for example. >> Very cool. >> Yeah. And sounds like Boeing's doing a great job in these programs, and also trying to hire more women. So yeah, I wanted to ask, do you think there's something that Boeing needs to work on? Or where do you see yourself working on say the next five years? >> Yeah, I think as a company, we always think that there's always room for improvement. >> It never, never stops. >> Tracy: Definitely. (laughs) >> I know workforce strategy is an area that they're currently really heavily investing in, along with safety. How do we build safer products for people? How do we help inform the public about things like Covid transmission in airports? For example, we had the Confident Traveler Initiative which was a big push that we had, and we had to be able to inform people about data models around Covid, right? So yeah, I would say our future is more about an investment in our people and in our culture from my perspective >> That's so important. One of the hardest things to change especially for a legacy organization like Boeing, is culture. You know, when I talk with CEO's or CIO's or COO's about what's your company's vision, what's your strategy? Especially those companies that are on that digital journey that have no choice these days. Everybody expects to have a digital experience, whether you're transacting an an Uber ride, you're buying groceries, or you're traveling by air. That culture sounds like Boeing is really focused on that. And that's impressive because that's one of the hardest things to morph and mold, but it's so essential. You know, as we look around the room here at WiDS it's obviously mostly females, but we're talking about women, underrepresented minorities. We're talking about men as well who are mentors and sponsors to us. I'd love to get your advice to your younger self. What would you tell yourself in terms of where you are now to become a leader in the technology field? >> Yeah, I mean, it's kind of an interesting question because I always try to think, live with no regrets to an extent. >> Lisa: I like that. >> But, there's lots of failures along the way. (Tracy laughing) I don't know if I would tell myself anything different because honestly, if I did, I wouldn't be where I am. >> Lisa: Good for you. >> I started out in fine arts, and I didn't end up there. >> That's good. >> Such a good point, yeah. >> We've been talking about that and I find that a lot at events like WiDS, is women have these zigzaggy patterns. I studied biology, I have a master's in molecular biology, I'm in media and marketing. We talked about transportable skills. There's a case I made many years ago when I got into tech about, well in science you learn the art of interpreting esoteric data and creating a story from it. And that's a transportable skill. But I always say, you mentioned failure, I always say failure is not a bad F word. It allows us to kind of zig and zag and learn along the way. And I think that really fosters thought diversity. And in data science, that is one of the things we absolutely need to have is that diversity and thought. You know, we talk about AI models being biased, we need the data and we need the diverse brains to help ensure that the biases are identified, extracted, and removed. Speaking of AI, I've been geeking out with ChatGPT. So, I'm on it yesterday and I ask it, "What's hot in data science?" And I was like, is it going to get that? What's hot? And it did it, it came back with trends. I think if I ask anything, "What's hot?", I should be to Paris Hilton, but I didn't. And so I was geeking out. One of the things I learned recently that I thought was so super cool is the CTO of OpenAI is a woman, Mira Murati, which I didn't know until over the weekend. Because I always think if I had to name top females in tech, who would they be? And I always default to Sheryl Sandberg, Carly Fiorina, Susan Wojcicki running YouTube. Who are some of the people in your history, in your current, that are really inspiring to you? Men, women, indifferent. >> Sure. I think Boeing is one of the companies where you actually do see a lot of women in leadership roles. I think we're one of the top companies with a number of women executives, actually. Susan Doniz, who's our Chief Information Officer, I believe she's actually slotted to speak at a WiDS event come fall. >> Lisa: Cool. >> So that will be exciting. Susan's actually relatively newer to Boeing in some ways. A Boeing time skill is like three years is still kind of new. (laughs) But she's been around for a while and she's done a lot of inspiring things, I think, for women in the organization. She does a lot with Latino communities and things like that as well. For me personally, you know, when I started at Boeing Ahmad Yaghoobi was one of my mentors and my Technical Lead. He came from Iran during a lot of hard times in the 1980s. His brother actually wrote a memoir, (laughs) which is just a fun, interesting fact. >> Tracy: Oh my God! >> Lisa: Wow! >> And so, I kind of gravitate to people that I can learn from that's not in my sphere, that might make me uncomfortable. >> And you probably don't even think about how many people you're influencing along the way. >> No. >> We just keep going and learning from our mentors and probably lose sight of, "I wonder how many people actually admire me?" And I'm sure there are many that admire you, Rhonda, for what you've done, going from anthropology to archeology. You mentioned before we went live you were really interested in photography. Keep going and really gathering all that breadth 'cause it's only making you more inspiring to people like us. >> Exactly. >> We thank you so much for joining us on the program and sharing a little bit about you and what brought you to WiDS. Thank you so much, Rhonda. >> Yeah, thank you. >> Tracy: Thank you so much for being here. >> Lisa: Yeah. >> Alright. >> For our guests, and for Tracy Zhang, this is Lisa Martin live at Stanford University covering the eighth Annual Women In Data Science Conference. Stick around. Next guest will be here in just a second. (gentle music)

Published Date : Mar 8 2023

SUMMARY :

Great to have you on the program, Rhonda. I was always interested in That's right, we were talking We saw the anthropology background, So at the last minute, 11 credits in, Talk about some of the And Boeing, at the time, had But also all of the I'm in the Technical that you brought this up, and making sure overall that we offer about the number of women at about 24% in the US more women and diversity in our company. I mean, the data is is that the representation and how do you think for the students when they're done. Lisa: That's great, Tracy: That's That's a good point. That's all from my memory. One of the things that I love, I think it's great to for anyone that might not being able to understand that Boeing needs to work on? we always think that there's Tracy: Definitely. the public about things One of the hardest things to change I always try to think, live along the way. I started out in fine arts, And I always default to Sheryl I believe she's actually slotted to speak So that will be exciting. to people that I can learn And you probably don't even think about from anthropology to archeology. and what brought you to WiDS. Tracy: Thank you so covering the eighth Annual Women

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Nir Zuk, Palo Alto Networks | Palo Alto Networks Ignite22


 

>> Presenter: theCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Hey guys and girls. Welcome back to theCube's live coverage at Palo Alto Ignite '22. We're live at the MGM Grand Hotel in beautiful Las Vegas. Lisa Martin here with Dave Vellante. This is day one of our coverage. We've been talking with execs from Palo Alto, Partners, but one of our most exciting things is talking with Founders day. We get to do that next. >> The thing is, it's like I wrote this weekend in my breaking analysis. Understanding the problem in cybersecurity is really easy, but figuring out how to fix it ain't so much. >> It definitely isn't. >> So I'm excited to have Nir here. >> Very excited. Nir Zuk joins us, the founder and CTO of Palo Alto Networks. Welcome, Nir. Great to have you on the program. >> Thank you. >> So Palo Alto Networks, you founded it back in 2005. It's hard to believe that's been 18 years, almost. You did something different, which I want to get into. But tell us, what was it back then? Why did you found this company? >> I thought the world needed another cybersecurity company. I thought it's because there were so many cybersecurity vendors in the world, and just didn't make any sense. This industry has evolved in a very weird way, where every time there was a new challenge, rather than existing vendors dealing with a challenge, you had new vendors dealing with it, and I thought I could put a stop to it, and I think I did. >> You did something differently back in 2005, looking at where you are now, the leader, what was different in your mind back then? >> Yeah. When you found a new company, you have really two good options. There's also a bad option, but we'll skip that. You can either disrupt an existing market, or you can create a new market. So first, I decided to disrupt an existing market, go into an existing market first, network security, then cyber security, and change it. Change the way it works. And like I said, the challenges that every problem had a new vendor, and nobody just stepped back and said, "I think I can solve it with the platform." Meaning, I think I can spend some time not solving a specific problem, but building a platform that then can be used to solve many different problems. And that's what I've done, and that's what Palo Alto Networks has done, and that's where we are today. >> So you look back, you call it now, I think you call it a next gen firewall, but nothing in 2005, can it be next gen? Do you know the Silicon Valley Show? Do you know the show Silicon Valley? >> Oh! Yeah. >> Yeah, of course. >> You got to have a box. But it was a different kind of box- >> Actually. >> Explain that. >> Actually, it's exactly the same thing. You got to have a box. So I actually wanted to call it a necessary evil. Marketing wouldn't go for that. >> No. >> And the reason I wanted to call it a necessary evil, because one of the things that we've done in order to platform our cyber security, again, first network security now, also cloud security, and security operations, is to turn it into a SaaS delivered industry. Today every cyber security professional knows that, when they buy cyber security, they buy usually a SaaS delivered service. Back then, people thought I was crazy to think that customers are going to send their data to their vendor in order to process, and they wanted everything on premise and so on, but I said, "No, customers are going to send information to us for processing, because we have much more processing power than they have." And we needed something in the infrastructure to send us the information. So that's why I wanted to call it the necessary evil. We ended up calling it next generation firewall, which was probably a better term. >> Well, even Veritas. Remember Veritas? They had the no hardware agenda. Even they have a box. So it is like you say, you got to have it. >> It's necessary. >> Okay. You did this, you started this on your own cloud, kind of like Salesforce, ServiceNow. >> Correct. >> Similar now- >> Build your own data centers. >> Build your own data center. Okay, I call it a cloud, but no. >> No, it's the same. There's no cloud, it's just someone else's computer. >> According to Larry Ellison, he was actually probably right about that. But over time, you've had this closer partnership with the public clouds. >> Correct. >> What does that bring you and your customers, and how hard was that to navigate? >> It wasn't that hard for us, because we didn't have that many services. Usually it's harder. Of course, we didn't do a lift and shift, which is their own thing to do with the cloud. We rebuild things for the cloud, and the benefits, of course, are time to market, scale, agility, and in some cases also, cost. >> Yeah, some cases. >> In some cases. >> So you have a sort of a hybrid model today. You still run your own data centers, do you not? >> Very few. >> Really? >> There are very, very few things that we have to do on hardware, like simulating malware and things that cannot be done in a virtual machine, which is pretty much the only option you have in the cloud. They provide bare metal, but doesn't serve our needs. I think that we don't view cloud, and your viewers should not be viewing cloud, as a place where they're going to save money. It's a place where they're going to make money. >> I like that. >> You make much more money, because you're more agile. >> And that's why this conversation is all about, your cost of goods sold they're going to be so high, you're going to have to come back to your own data centers. That's not on your mind right now. What's on your mind is advancing the unit, right? >> Look, my own data center would limit me in scale, would limit my agility. If you want to build something new, you don't have all the PaaS services, the platform as a service, services like database, and AI, and so on. I have to build them myself. It takes time. So yeah, it's going to be cheaper, but I'm not going to be delivering the same thing. So my revenues will be much lower. >> Less top line. What can humans do better than machines? You were talking about your keynote... I'm just going to chat a little bit. You were talking about your keynote. Basically, if you guys didn't see the keynote, that AI is going to run every soc within five years, that was a great prediction that you made. >> Correct. >> And they're going to do things that you can't do today, and then in the future, they're going to do things that you can't... Better than you can do. >> And you just have to be comfortable with that. >> So what do you think humans can do today and in the future better than machines? >> Look, humans can always do better than machines. The human mind can do things that machines cannot do. We are conscious, I don't think machines will be conscious. And you can do things... My point was not that machines can do things that humans cannot do. They can just do it better. The things that humans do today, machines can do better, once machines do that, humans will be free to do things that they don't do today, that machines cannot do. >> Like what? >> Like finding the most difficult, most covert attacks, dealing with the most difficult incidents, things that machines just can't do. Just that today, humans are consumed by finding attacks that machines can find, by dealing with incidents that machines can deal with. It's a waste of time. We leave it to the machines and go and focus on the most difficult problems, and then have the machines learn from you, so that next time or a hundred or a thousand times from now, they can do it themselves, and you focus on the even more difficult. >> Yeah, just like after 9/11, they said that we lack the creativity. That's what humans have, that machines don't, at least today. >> Machines don't. Yeah, look, every airplane has two pilots, even though airplanes have been flying themselves for 30 years now, why do you have two pilots, to do the things that machines cannot do? Like land on the Hudson, right? You always need humans to do the things that machines cannot do. But to leave the things that machines can do to the machines, they'll do it better. >> And autonomous vehicles need breaks. (indistinct) >> In your customer conversations, are customers really grappling with that, are they going, "Yeah, you're right?" >> It depends. It's hard for customers to let go of old habits. First, the habit of buying a hundred different solutions from a hundred different vendors, and you know what? Why would I trust one vendor to do everything, put all my eggs in the same basket? They have all kind of slogans as to why not to do that, even though it's been proven again and again that, doing everything in one system with one brain, versus a hundred systems with a hundred brains, work much better. So that's one thing. The second thing is, we always have the same issue that we've had, I think, since the industrial revolution, of what machines are going to take away my job. No, they're just going to make your job better. So I think that some of our customers are also grappling with that, like, "What do I do if the machines take over?" And of course, like we've said, the machines aren't taking over. They're going to do the benign work, you're going to do the interesting work. You should embrace it. >> When I think about your history as a technology pro, from Check Point, a couple of startups, one of the things that always frustrated you, is when when a larger company bought you out, you ended up getting sucked into the bureaucratic vortex. How do you avoid that at Palo Alto Networks? >> So first, you mean when we acquire company? >> Yes. >> The first thing is that, when we acquire companies, we always acquire for integration. Meaning, we don't just buy something and then leave it on the side, and try to sell it here and there. We integrate it into the core of our products. So that's very important, so that the technology lives, thrives and continues to grow as part of our bigger platform. And I think that the second thing that is very important, from past experience what we've learned, is to put the people that we acquire in key positions. Meaning, you don't buy a company and then put the leader of that company five levels below the CEO. You always put them in very senior positions. Almost always, we have the leaders of the companies that we acquire, be two levels below the CEO, so very senior in the company, so they can influence and make changes. >> So two questions related to that. One is, as you grow your team, can you be both integrated? And second part of the question, can you be both integrated and best of breed? Second part of the question is, do you even have to be? >> So I'll answer it in the third way, which is, I don't think you can be best of breed without being integrated in cybersecurity. And the reason is, again, this split brain that I've mentioned twice. When you have different products do a part of cybersecurity and they don't talk to each other, and they don't share a single brain, you always compromise. You start looking for things the wrong way. I can be a little bit technical here, but please. Take the example of, traditionally you would buy an IDS/IPS, separately from your filtering, separately from DNS security. One of the most important things we do in network security is to find combining control connections. Combining control connections where the adversaries controlling something behind your firewall and is now going around your network, is usually the key heel of the attack. That's why attacks like ransomware, that don't have a commanding control connection, are so difficult to deal with, by the way. So commanding control connections are a key seal of the attacks, and there are three different technologies that deal with it. Neural filtering for neural based commanding control, DNS security for DNS based commanding control, and IDS/IPS for general commanding control. If those are three different products, they'll be doing the wrong things. The oral filter will try to find things that it's not really good at, that the IPS really need to find, and the DN... It doesn't work. It works much better when it's one product doing everything. So I think the choice is not between best of breed and integrated. I think the only choice is integrated, because that's the only way to be best of breed. >> And behind that technology is some kind of realtime data store, I'll call it data lake, database. >> Yeah. >> Whatever. >> It's all driven by the same data. All the URLs, all the domain graph. Everything goes to one big data lake. We collect about... I think we collect about, a few petabytes per day. I don't write the exact number of data. It's all going to the same data lake, and all the intelligence is driven by that. >> So you mentioned in a cheeky comment about, why you founded the company, there weren't enough cybersecurity companies. >> Yeah. >> Clearly the term expansion strategy that Palo Alto Networks has done has been very successful. You've been, as you talked about, very focused on integration, not just from the technology perspective, but from the people perspective as well. >> Correct. >> So why are there still so many cybersecurity companies, and what are you thinking Palo Alto Networks can do to change that? >> So first, I think that there are a lot of cybersecurity companies out there, because there's a lot of money going into cybersecurity. If you look at the number of companies that have been really successful, it's a very small percentage of those cybersecurity companies. And also look, we're not going to be responsible for all the innovation in cybersecurity. We need other people to innovate. It's also... Look, always the question is, "Do you buy something or do you build it yourself?" Now we think we're the smartest people in the world. Of course, we can build everything, but it's not always true that we can build everything. Know that we're the smartest people in the world, for sure. You see, when you are a startup, you live and die by the thing that you build. Meaning if it's good, it works. If it's not good, you die. You run out of money, you shut down, and you just lost four years of your life to this, at least. >> At least. >> When you're a large company, yeah, I can go and find a hundred engineers and hire them. And especially nowadays, it becomes easier, as it became easier, and give them money, and have them go and build the same thing that the startup is building, but they're part of a bigger company, and they'll have more coffee breaks, and they'll be less incentive to go and do that, because the company will survive with or without them. So that's why startups can do things much better, sometimes than larger companies. We can do things better than startups, when it comes to being data driven because we have the data, and nobody can compete against the amount of data that we have. So we have a good combination of finding the right startups that have already built something, already proven that it works with some customers, and of course, building a lot of things internally that we cannot do outside. >> I heard you say in one of the, I dunno, dozens of videos I've listened to you talked to. The industry doesn't need or doesn't want another IoT stovepipe. Okay, I agree. So you got on-prem, AWS, Azure, Google, maybe Alibaba, IoT is going to be all over the place. So can you build, I call it the security super cloud, in other words, a consistent experience with the same policies and edicts across all my estates, irrespective of physical location? Is that technically feasible? Is it what you are trying to do? >> Certainly, what we're trying to do with Prisma Cloud, with our cloud security product, it works across all the clouds that you mentioned, and Oracle as well. It's almost entirely possible. >> Almost. >> Almost. Well, the things that... What you do is you normalize the language that the different cloud scale providers use, into one language. This cloud calls it a S3, and so, AWS calls it S3, and (indistinct) calls it GCS, and so on. So you normalize their terminology, and then build policy using a common terminology that your customers have to get used to. Of course, there are things that are different between the different cloud providers that cannot be normalized, and there, it has to be cloud specific. >> In that instance. So is that, in part, your strategy, is to actually build that? >> Of course. >> And does that necessitate running on all the major clouds? >> Of course. It's not just part of our strategy, it's a major part of our strategy. >> Compulsory. >> Look, as a standalone vendor that is not a cloud provider, we have two advantages. The first one is we're security product, security focused. So we can do much better than them when it comes to security. If you are a AWS, GCP, Azure, and so on, you're not going to put your best people on security, you're going to put them on the core business that you have. So we can do much better. Hey, that's interesting. >> Well, that's not how they talk. >> I don't care how they talk. >> Now that's interesting. >> When something is 4% of your business, you're not going to put it... You're not going to put your best people there. It's just, why would you? You put your best people on 96%. >> That's not driving their revenue. >> Look, it's simple. It's not what we- >> With all due respect. With all due respect. >> So I think we do security much better than them, and they become the good enough, and we become the premium. But certainly, the second thing that give us an advantage and the right to be a standalone security provider, is that we're multicloud, private cloud and all the major cloud providers. >> But they also have a different role. I mean, your role is not the security, the Nitro card or the Graviton chip, or is it? >> They are responsible for securing up to the operating system. We secure everything. >> They do a pretty good job of that. >> No, they do, certainly they have to. If they get bridged at that level, it's not just that one customer is going to suffer, the entire customer base. They have to spend a lot of time and money on it, and frankly, that's where they put their best security people. Securing the infrastructure, not building some cloud security feature. >> Absolutely. >> So Palo Alto Networks is, as we wrap here, on track to nearly double its revenues to nearly seven billion in FY '23, just compared to 2020, you were quoted in the press by saying, "We will be the first $100 billion cyber company." What is next for Palo Alto to achieve that? >> Yeah, so it was Nikesh, our CEO and chairman, that was quoted saying that, "We will double to a hundred billion." I don't think he gave it a timeframe, but what it takes is to double the sales, right? We're at 50 billion market cap right now, so we need to double sales. But in reality, you mentioned that we're growing the turn by doing more and more cybersecurity functions, and taking away pieces. Still, we have a relatively small, even though we're the largest cybersecurity vendor in the world, we have a very low market share that shows you how fragmented the market is. I would also like to point out something that is less known. Part of what we do with AI, is really take the part of the cybersecurity industry, which are service oriented, and that's about 50% of the cybersecurity industry services, and turn it into products. I mean, not all of it. But a good portion of what's provided today by people, and tens of billions of dollars are spent on that, can be done with products. And being one of the very, very few vendors that do that, I think we have a huge opportunity at turning those tens of billions of dollars in human services to AI. >> It's always been a good business taking human labor and translating into R and D, vendor R and D. >> Especially- >> It never fails if you do it well. >> Especially in difficult times, difficult economical times like we are probably experiencing right now around the world. We, not we, but we the world. >> Right, right. Well, congratulations. Coming up on the 18th anniversary. Tremendous amount of success. >> Thank you. >> Great vision, clear vision, STEM expansion strategy, really well underway. We are definitely going to continue to keep our eyes. >> Big company, a hundred billion, that's market capital, so that's a big company. You said you didn't want to work for a big company unless you founded it, is that... >> Unless it acts like a small company. >> There's the caveat. We'll keep our eye on that. >> Thank you very much. >> It's such a pleasure having you on. >> Thank you. >> Same here, thank you. >> All right, for our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live emerging and enterprise tech coverage. (upbeat music)

Published Date : Dec 14 2022

SUMMARY :

brought to you by Palo Alto Networks. We get to do that next. but figuring out how to Great to have you on the program. It's hard to believe that's and I thought I could put a stop to it, So first, I decided to Yeah. You got to have a box. You got to have a box. because one of the things that we've done So it is like you say, you got to have it. You did this, you started Build your own data center. No, it's the same. According to Larry Ellison, and the benefits, of So you have a sort option you have in the cloud. You make much more money, back to your own data centers. but I'm not going to be that was a great prediction that you made. things that you can't do today, And you just have to And you can do things... and you focus on the even more difficult. they said that we lack the creativity. to do the things that machines cannot do? And autonomous vehicles need breaks. to make your job better. one of the things that of the companies that we acquire, One is, as you grow your team, and they don't talk to each other, And behind that technology is some kind and all the intelligence So you mentioned in not just from the technology perspective, and you just lost four years that the startup is building, listened to you talked to. clouds that you mentioned, and there, it has to be cloud specific. is to actually build that? It's not just part of our strategy, core business that you have. You're not going to put It's not what we- With all due respect. and the right to be a the Nitro card or the They are responsible for securing customer is going to suffer, just compared to 2020, and that's about 50% of the and D, vendor R and D. experiencing right now around the world. Tremendous amount of success. We are definitely going to You said you didn't want There's the caveat. the leader in live emerging

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Chuck Svoboda, Red Hat & Ted Stanton, AWS | AWS re:Invent 2022


 

>>Hey everyone, it's Vegas. Welcome back. We know you've been watching all day. We appreciate that. We always love being able to bring you some great content on the Cube Live from AWS Reinvented 22. Lisa Martin here with Paul Gill. And Paul, we've had such a great event. We've, I think we've done nearly 70 interviews since we started on the Cube on >>Monday night. I believe we just hit 70. Yeah, we just hit 70. You must feel like you've done half of >>Them. I really do. But we've been having great conversations. There's so much innovation going on at aws. Nothing slowed them down during the pandemic. We love also talking about the innovation, the flywheel that is their partner ecosystem. We're gonna have a great conversation about that >>Next. And as we've said, going back to day one, the energy of the show is remarkable. And here we are, we're getting late in the afternoon on day two, and there's just as much activity, just as much energy out there as, as the beginning of the first day. I have no doubt day three will be the >>Same. I agree. There's been no slowdown. We've got two guests here. We're gonna have a great conversation. Chuck Kubota joins us, senior Director of Cloud Services, GTM at Red Hat. Great to have you on the program. And Ted Stanton, global head of Sales, red Hat at IBM at aws. Welcome. >>Thanks for having us. >>How's the show going so far for you guys? >>It's a blur. Is it? Oh my gosh. >>Don't they all >>Blur? Well, yes, yes. I actually like last year a bit better. It was half the size. Yeah. And a lot easier to get around, but this is back to normal, so >>It is back to normal. Yeah. And and Ted, we're hearing north of 50,000 in-person attendees. I heard a, something I think was published. I heard the second hand over like 300,000 online attendees. This is maybe the biggest one we ever had. >>Yeah, yeah, I would agree. And frankly, it's my first time here, so I am massively impressed with the overall show, the meeting with partners, the meeting with customers, the announcements that were made, just fantastic. And >>If you remember back to two years ago, there were a lot of questions about whether in-person conferences would ever return and the volume that we used to see them. And that appears to be >>The case. I think we, I think we've answered, I think AWS has answered that for us, which I'm very pleased to see. Talk about some of those announcements. Ted. There's been so much that that's always one of the things we know and love about re men is there's slew of announcements. You were saying this morning, Paul, and then keynote, you lost, you stopped counting after I >>Lost 15, I lost count for 15. I think it was over 30 announcements this morning alone >>Where IBM and Red Hat are concern. What are some of the things that you are excited about in terms of some of the news, the innovation, and where the partnership is going? >>Well, definitely where the partnership is going, and I think even as we're speaking right now, is a keynote going on with Aruba, talking about some of the partners and the way in which we support partners and the new technologies and the new abilities for partners to take advantage of these technologies to frankly delight our customers is really what most excites me. >>Chuck, what about you? What's going on with Red Hat? You've been there a long time. Sales, everything, picking up customers, massively transforming. What are some of the things that you're seeing and that you're excited >>About? Yeah, I mean, first of all, you know, as customers have, you know, years ago discovered it's not competitively advantageous to manage their own data centers in most cases. So they would like to, you know, give that responsibility to Amazon. We're seeing them move further up the stack, right? So that would be more beyond the operating system, the application platforms like OpenShift. And now we have a managed application platform built on OpenShift called Red Out OpenShift service on AWS or Rosa. And then we're even further going up the stack with that with, we just announced this week that red out OpenShift data science is available in the AWS marketplace, runs on Rosa, helps break the land speed record to getting those data models out there that are so important to make, you know, help organizations become more, much more data driven to remain competitive themselves. >>So talk about Rosa and how it differs from previous iterations of, of OpenShift. I mean, you had, you had an online version of OpenShift several years ago. What's different about Rosa? >>Yeah, so the old OpenShift online that was several years old, right? For one thing, wasn't a joint partnership between Amazon and Red Hat. So we work together, right? Very closely on this, which is great. Also, the awesome thing about Rosa, you know, if you think about like OpenShift for, for, as a matter of fact, Amazon is the number one cloud that OpenShift runs on, right? So a lot of those customers want to take advantage of their committed spins, their EDPs, they want one bill. And so Rosa comes through the one bill comes through the marketplace, right? Which is, which is totally awesome. Not only that or financially backing OpenShift with a 99.95% financially backed sla, right? We didn't have that before either, right? >>When you say financially backed sla, >>What do you mean? That means that if we drop below 99.95% of availability, we're gonna give you some money back, right? So we're really, you know, for lack of better words, putting our money where our mouth is. Absolutely right. >>And, and some of the key reasons that we even work together to build Rosa was frankly we've had a mirror of customers and virtually every single region, every single industry been using OpenShift on AWS for years, right? And we listened to them, they wanted a more managed version of it and we worked very closely together. And what's really great about Rosa too is we built some really fantastic integrations with some of the AWS native services like API gateway, Amazon rds, private link, right? To make it very simple and easy for customers to get started. We talked a little bit about the marketplace, but it's also available just on the AWS console, right? So customers can get started in a pay as you go fashion start to use it. And if they wanna move into a more commitment, more of a set schedule of payments, they can move into a marketplace private offer. >>Chuck, talk about, how about Rosen? How is unlocking the power of technology like containers Kubernetes for customers while dialing down some of the complexity that's >>There? Yeah, I mean if you think about, you know, kind of what we did, you know, earlier on, right? If you think about like virtualization, how it dialed down the complexity of having to get something rack, get a blade rack, stack cable and cooled every time you wanted to deploy new application, right? So what we do is we, our message is this, we want developers to focus on what matters most. And that's build, deploy, and running applications. Most of our customers are not in the business of building app platforms. They're not in the business of building platforms like banks, I, you know, financials, right? Government, et cetera. Right? So what we do is we allow those developers that are, enable those developers that know Java and Node and springing and what have you, just to keep writing what they know. And then, you know, I don't wanna get too technical here, but get pushed through way and, and OpenShift takes care of the rest, builds it for them, runs it through a pipeline, a CICD pipeline, goes through all the testing and quality gates and things like that, deploys it, auto wires it up, you know, to monitoring which is what you need. >>And we have all kinds of other, you know, higher order services and an ecosystem around that. And oh, by the way, also plugging into and taking advantage of the services like rds, right? If you're gonna write an application, a tradition, a cloud native application on Amazon, you're probably going to wanna run it in Rosa and consuming one of those databases, right? Like RDS or Aurora, what have you. >>And I, and I would say it's not even just the customers. We have a variety of ecosystem partners, both of our partners leveraging it as well. We have solos built their executive management system that they go ahead and turn and sell to their customers, streamlines data and collects data from a variety of different sources. They decided, you know, it's better to run that on top of Rosa than manage OpenShift themselves. We've seen IBM restack a lot of their software, you know, to run on top of Rose, take advantage of that capabilities. So lots of partners as well as customers are taking advantage of fully managed stack of that OpenShift that that turnkey capabilities that it provides >>For, for OpenShift customers who wanna move to Rose, is that gonna be a one button migration? Is that gonna be, can they run both environments simultaneously and migrate over time? What kind of tools are you giving them? >>We have quite, we have quite a few migration tools such as conveyor, right? That's one of our projects, part of our migration application toolkit, right? And you know, with those, there's also partners like Trilio, right? Who can help move, you know, applications back 'em up. In fact, we're working on a pretty cool joint go to market with that right now. But generally speaking, the OpenShift experience that the customers that we have know and love and those who have never used OpenShift either are coming to it as well via Rosa, right? The experience is primarily the same. You don't have to really retrain your people, right? If anything, there's a reduction in operational cost. We increase developer productivity cuz we manage so much of the stack for you. We have SRE site reliability engineers that are backing the platform that proactively get ahead of anything that may go wrong. So maybe you don't even notice if something went wrong, wrong. And then also reactively fixing it if it comes to that, right? So, you know, all those kind of things that your customers are having to do on their own or hire a contractor, a consultant, what have to do Now we benefit from a managed offering in the cloud, right? In Amazon, right? And your developers still have that great experience too, like to say, you know, again, break the land speed record to prod. >>I >>Like that. And, and I would actually say migrations from OpenShift are on premise. OpenShift to Rosa maybe only represents about a third of the customers we have. About another third of the customers is frankly existing AWS customers. Maybe they're doing Kubernetes, do it, the, you know, do it themselves. We're struggling with some of the management of that. And so actually started to lean on top of using Rosa as a better platform to actually build upon their applications. And another third, we have quite a few customers that were frankly new OpenShift customers, new Red Hat customers and new AWS customers that were looking to build that next cloud native application. Lots of in the startup space that I've actually chosen to go with Rosa. >>It's funny you mention that because the largest Rosa consumer is new to OpenShift. Oh wow. Right. That's pretty, that's pretty powerful, right? It's not just for existing OpenShift customers, existing OpenShift. If you're running OpenShift, you know, on EC two, right. Self-managed, there's really no better way to run it than Rosa. You know, I think about whether this is the 10th year, 10 year anniversary of re right? Right. Yep. This is also the 10 year anniversary of OpenShift. Yeah, right. I think it one oh came out about sometime around a week, 10 years ago, right? When I came over to Red Hat in 2015. You know, if you, if you know your Kubernetes history was at July 25th, I think was when Kubernetes ga, July 25th, 2015 is when it g you have >>A good >>Memory. Well I remember those days back then, right? Those were fun, right? The, we had a, a large customer roll out on OpenShift three, which is our OpenShift RE based on Kubernetes. And where do you think they ran Amazon, right? Naturally. So, you know, as you move forward and, and, and OpenShift V four came out, the, reduces the operational complexity and becomes even more powerful through our operator framework and things like that. Now they revolved up to Rosa, right? And again, to help those customers focus on what matters most. And that's the applications, not the containers, not those underlying implementation and technical details while critically important, are not necessarily core to the business to most of our customers. >>Tremendous amount of innovation in OpenShift in a decade, >>Pardon me? >>Tremendous amount of innovation in OpenShift in the >>Last decade. Oh absolutely. And, and and tons more to come like every day. Right. I think what you're gonna see more of is, you know, as Kubernetes becomes more, more and more of the plumbing, you know, I call 'em productive abstractions on top of it, as you mentioned earlier, unlocking the power of these technologies while minimizing, even hiding the complexity of them so that you can just move fast Yeah. And safely move fast. >>I wanna be sure we get to, to marketplaces because you have been, red Hat has made, has really stepped up as commitment to the AWS marketplace. Why are you doing that now and how are, how are the marketplaces evolving as a channel for you? >>Well, cuz our customers want us to be there, right? I mean we, we, we are customer centric, customer first approach. Our customers want to buy through the marketplace. If you're an Amazon, if you're an Amazon customer, it's really easy for you to go procure software through the marketplace and have, instead of having to call up Red Hat and get on paper and write a second check, right? One stop shop one bill. Right? That is very, very attractive to our customers. Not only that, it opens up other ways to buy, you know, Ted mentioned earlier, you know, pay as you go buy the drink pricing using exactly what you need right now. Right? You know, AWS pioneered that, right? That provides that elasticity, you know, one of the core tenants at aws, AWS cloud, right? And we weren't able to get that with the traditional self-managed on Red Hat paper subscriptions. >>Talk a little bit about the go to market, what's, you talked about Ted, the kind of the three tenants of, of customer types. But talk a little bit about the gtm, the joint go to market, the joint engineering, so we get an understanding of how customers engage multiple options. >>Yeah, I mean, so if you think about go to market, you know, and the way I think of it is it's the intersection of a few areas, right? So the product and the product experience that we work together has to be so good that a customer or user, actually many start talk, talking about users now cuz it's self-service has a more than likely chance of getting their application to prod without ever talking to a person. Which is historically not what a lot of enterprise software companies are able to do, right? So that's one of those biggest things we do. We want customers to just be successful, turn it on, get going, be productive, right? At the same time we wanna to position the product in such a way that's differentiating that you can't get that experience anywhere else. And then part of that is ensuring that the education and enablement of our customers and our partners as such that they use the platform the right way to get as much value out of as possible. >>All backed by, you know, a very smart field that ensures that the customer get is making the right decision. A customer success org, this is attached to my org now that we can go on site and team with our customers to make sure that they get their first workloads up as quickly as possible, by the way, on our date, our, our dime. And then SRE and CEA backing that up with support and operational integrity to ensure that the service is always up and available so you can sleep, sleep, sleep well at night. Right? Right. One of our PMs of, of of Rosa, he says, what does he say? He says, Rosa allows organizations, enables organizations to go from 24 7 operations to nine to five innovation. Right? And that's powerful. That's how our customers remain more competitive running on Rosa with aws, >>When you're in customer conversations and you have 30 seconds, what are the key differentiators of the solution that you go boom, boom, boom, and they just go, I get it. >>Well, I mean, my 32nd elevator pitch, I think I've already said, I'll say it again. And that is OpenShift allows you to focus on your applications, build, deploy, and run applications while unlocking the power of the technologies like containers and Kubernetes and hiding or minimizing those complexities. So you can do as fast as possible. >>Mic drop Ted, question for you? Sure. Here we are at the, this is the, I leave the 11th reinvent, 10th anniversary, 11th event. You've been in the industry a long time. What is your biggest takeaway from what's been announced and discussed so far at Reinvent 22, where the AWS and and its partner ecosystem is concerned? If you had 30 seconds or if you had a bumper sticker to put on your DeLorean, what would you say? >>I would say we're continuing to innovate on behalf of our customers, but making sure we bring all of our partners and ecosystems along in that innovation. >>Yeah. I love the customer obsession on both sides there. Great work guides. Congrats on the 10th anniversary of OpenShift and so much evolution, the customer obsession is really clear for both of you guys. We appreciate your time. You're gonna have to come back now. Absolutely. Absolutely. Thank you. All right. Thank you so much for joining us. For our guests and for Paul Gillin. I'm Lisa Martin. You're watching The Cube, the leader in live enterprise and emerging tech coverage.

Published Date : Dec 1 2022

SUMMARY :

We always love being able to bring you some great content on the Cube Live from AWS Reinvented I believe we just hit 70. We love also talking about the innovation, And here we are, we're getting late in the afternoon on day two, and there's just as much activity, Great to have you on the program. It's a blur. And a lot easier to get around, I heard the second hand over overall show, the meeting with partners, the meeting with customers, the announcements And that appears to be of the things we know and love about re men is there's slew of announcements. I think it was over 30 announcements this morning alone What are some of the things that you are excited about in terms of some and the new abilities for partners to take advantage of these technologies to frankly delight our What are some of the things that you're seeing and Yeah, I mean, first of all, you know, as customers have, you know, years ago discovered I mean, you had, you had an online version of OpenShift several years ago. you know, if you think about like OpenShift for, for, as a matter of fact, So we're really, you know, for lack of better words, putting our money where our mouth is. And, and some of the key reasons that we even work together to build Rosa was frankly we've had a They're not in the business of building platforms like banks, I, you know, financials, And we have all kinds of other, you know, higher order services and an ecosystem around that. They decided, you know, it's better to run that on top of Rosa than manage OpenShift have that great experience too, like to say, you know, again, break the land speed record to prod. Lots of in the startup space that I've actually chosen to go with Rosa. It's funny you mention that because the largest Rosa consumer is new to OpenShift. And where do you think they ran Amazon, minimizing, even hiding the complexity of them so that you can just move fast Yeah. I wanna be sure we get to, to marketplaces because you have been, red That provides that elasticity, you know, Talk a little bit about the go to market, what's, you talked about Ted, the kind of the three tenants of, Yeah, I mean, so if you think about go to market, you know, and the way I think of it is it's the intersection of a few areas, and operational integrity to ensure that the service is always up and available so you can sleep, of the solution that you go boom, boom, boom, and they just go, I get it. And that is OpenShift allows you to focus on your applications, build, deploy, and run applications while If you had 30 seconds or if you had a bumper sticker to put on your of our partners and ecosystems along in that innovation. OpenShift and so much evolution, the customer obsession is really clear for both of you guys.

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Ramesh Prabagan, Prosimo | Supercloud22


 

(light music) >> Welcome back to Supercloud 22. I'm John Furrier, host of theCUBE. We're here Palo Alto for a big event. Supercloud 22, we've got a great ecosystem conversation here. Ramesh Prabagaran, who's the co-founder and CEO, Prosimo. Ramesh, great to see you. Thanks for coming on. >> Thanks for having me, John. >> So, I wanted to bring you in because we've had previous CUBE conversations around cloud networking, latency, you also have some, some pedigree, Viptela. The folks in the industry know that's been a deep tech company. >> Yep. >> You have been around the block. You've seen the movie before. You've seen the tech trends. You've seen the hype. You've seen the fluff. Where's the meat on the bone with Supercloud in your opinion? >> So it, it starts with what enterprises are struggling with, right? And if you take a very simple example, it's actually quite fresh in my mind because I was just having this conversation this morning. A large bank has an application sitting in AWS, right? And they have to provide the application access to the treasury, to their suppliers, to ticker feeds, to all their downstream partners, and so on and so forth. Guess what? They don't control, where all those things are. They're in very different regions and very different clouds. And so you, whether you like it or not, you have a problem here, right? And so it starts with, for the particular bank, what are the capabilities that they need, right? And so AWS provides a whole host of native capabilities, but they still need to build a few more things on top. So going by, essentially the definition of Supercloud, even within a single cloud you need to build a few more capabilities on top. That gets worsened by the fact that now you need to provide access to various other clouds, various other regions and, and so forth. So, whether we like it or not, this movie is here to stay. >> What's the difference between Supercloud and multi-cloud? Because multi-cloud, I've been saying, is not necessarily a market yet. >> Correct, yes. So, Supercloud is essentially the cloud native capabilities provided by the hyperscalers, get you probably 30, 40% of the way, right? But then, in order to deliver on a care about, right? In our case, from a cloud networking standpoint, that is experience, that's performance, reliability, zero trust access, and then so forth. You have to take that a little bit further, and so we have vendors, like us, that actually build capabilities on top of the hyperscalers, right? Now, even if you think of a single cloud, how you build that is different on AWS than it's on Azure, than on GCP. But do the customers care? No, they want to be able to consume it in exactly the same way across all of them. So, whether it's multi-cloud or a single cloud, you have a problem that is white space on top of the hyperscalers capabilities that you just need to build. >> And what problems is it solving today? Because again, I, again, multi-cloud, I've yet seen the problem. I kind of get what's happening. Multiple clouds do exist. Use cases matter, maybe best debri, but they're standalone. They're not really interoperating, so to speak. So people have been successful on, on public cloud. >> That's correct, yes. >> For use cases? >> Absolutely. So even if you take a single cloud, for example, right? You have multiple problems to, to address. So let's take the example of, I have users coming from various different regions, around the globe, and I have apps that are spread, maybe not across like all clouds, but single cloud, maybe multiple regions, right? Now, I have a reach problem, which is, I need to go from where the user is to where the application is sitting. I have an experience problem because if my spinning wheel shows up, I'm going to go crazy. I have a security problem because I want to make sure it's only me that have access to it, right? But does the cloud provider solve for this entirely? No, they give you the nuts, the bolts, or what we call ours essentially, what you need is a, is a latte. They give you really nice coffee beans, not just one flavor, 20 flavors of those. They give you raw sugar and a few other things. They give you five different flavors of milk, but you got to make your own latte. So, that's what we do. >> And this is where the infrastructure transformation's happening. >> Exactly. >> And the super paz layer, as Dave Vellante and I have talked about in cloud, is you have to integrate a native cloud. >> Correct. >> Which is beautiful. It's integrated, everything works together, there's a lot of lattes to be made or espressos. >> Exactly. >> I mean, tons of great things there. So, big check marks, double check, gold star for AWS. >> Correct. >> All good. Now, on premises, we've found that hybrid is a steady state. >> Exactly. >> Okay, that's cloud operations. Now, you got the edge. Where does the Supercloud strategy come in? For the folks watching there, it's like, "Hey, okay, I get that." "But I don't want to just buy into another vendor's hype." >> Absolutely. >> "I got to build my own cloud," to your point about the lattes. >> Correct. >> They have to make their own infrastructure an application environment to power the developer. >> Exactly. And, and hybrid is here to stay as, as you pointed out, right, John? So, I have my data center and let's say when most folks start out they start to like a single region of a single cloud, right? And what are you most concerned about there? Hey, can I migrate? Can I start to build applications in the public cloud, right? And all you care about is can you talk back into my data center? Like, as long as some basic hygiene is there that's all they care about, right? The problem happens when you go from, kind of, the first five EC2 instances to 50 to a hundred, then you have a few other things that you need to care about, right? That's really kind of where the, the Supercloud capabilities start to come in, right? Because you have the cloud native things you can make that work for the first few days, but then after that you need augmented capabilities. >> So Ramesh, some people will say, "Hey, John, Supercloud okay, it's funny, ha ha ha." But isn't it just SAS? >> No, SAS is a delivery mechanism, right? And so, so there is the capability and that is how do you want to consume, right? And so capabilities or cloud native capabilities or piece of software capabilities or (unintelligible) cluster form factor and so forth. How do you want to consume? Maybe it's a package form factor, it is a size, it could even be passive if it's sitting in the, in the element, and then so forth, right? And so you really want to distinguish those two. And, and, and that's how we see the, the industry evolve. >> Can Superclouds be specialty clouds? Like is Snowflake a Supercloud? Is Goldman Sachs financial cloud a Supercloud? >> Absolutely, right. So Supercloud is not like a, a conglomeration of multiple capabilities, right? It can be for a specific use case, it can be for a specific functionality. So we, we consider our capabilities by the definition as a Supercloud in, in networking, right? In cloud networking, in Prosimo. So, does that solve the entirety of what I want to do in the cloud? No, absolutely not. There's data, there's computers, a whole bunch of other things, but for a specialty you do have some Supercloud. >> Yeah, in fact, I had a note here. I was going to ask you will, when will there be specialty clouds, apps, identity, data, security, nteworking, we will see those? >> Absolutely, yeah. And, and those are slowly starting to brew, right? So you have, you have identity as one, you have networking as one, you have the zero trust piece as, as another one, you have data as a, as another one. So when all these things come together, absolutely. That's what, that's what enterprise customers care about. >> So I love infrastructure as code, that drove a lot of the evolution and revolution of DevOps. When are we going to see security as code and network as code? Or is it there? >> No networkers code, for sure. It's already, it's already there. It's probably in its early innings, I would say, but we are starting to see that already. The reason for that is really simple. Enough CIOs have yelled at their networking teams to say, "my app guys can get this done three," "four times a day, you get this done once a week." Right? And so, that has actually driven quite a bit of innovation, >> It's slow, >> It's slow, right? And so that's driven quite a bit of innovation. It all starts with, hey, can I build a Terraform provider and then just integrate into Terraform? But it doesn't, it doesn't stop there, right? There's a whole bunch of additional capabilities, a day in troubleshooting, a whole bunch of things that need to come together. But I would say networkers code has already started to, to, to take ship. >> Which, that's a great point about specialty clouds. What about vertical clouds too? 'Cause you got insurance, oil and gas, FinTech. Both sides of the stack can have specialty clouds. >> Absolutely, yeah. So, it, what's driving specialty clouds, right? Some of it is compliance, mainly because you just have to shard the data, and when you shard the data, the entirety gets, gets sharded, right? Some of it driven by use case, because some are a little more serverless, service mesh and intelligence focused, some are a little more infrastructure focused. So you do see that taking off. I would say we've seen a whole lot more, kind of, on the horizontal side, less on the vertical side, but that's really happening, right? >> Yeah, I think that, to me, indicates a Supercloud. The fact that the diversity of the application on the clouds themselves, someone could be spending, say, Liberty Mutual or Goldman Sachs. They were once spending that as CapEx. >> Exactly. >> Now it's OPEX, so they become a service provider. So, if you have scale with data and expertise, you become a Supercloud by default. And you don't have to pay for the CapEx, >> Yeah. You're already paying in. >> Exactly, yeah. >> And that's what snowflake basically did with data warehouse. >> That's right, yeah. >> I mean they're basically a data warehouse. Refactored on the cloud and then go, "whoa, let's go to Azure." >> Yeah. And, and where does that data decide do you ask that question? No, right? You just assume that, hey, retrospective of it's a single cloud, multiple regions, it's there. If it's stretched to multiple clouds, yes, it's just there, but you, you talk about like that. >> In our cloud already panel earlier, we talked about how companies are going fast on one native cloud, 'cause they don't want to have multiple development teams and different ops teams. They go all in say, hey, mostly AWS wins this, unless it's specially Azure productivity software or SQL database, go hard in on Amazon, get speed and velocity, get that flywheel, win, get scale, get value. Then go to Azure, provide that same value to that marketplace and other clouds. Then the next dot to connect is, can the customer have the same experience across the clouds? That's where it gets interesting. What's your thoughts on that? >> Actually, it gets interesting even when they go from a single cloud in a single region to multiple regions, right? And the, the more spread out the regions are, you have requirements around application performance, application experience and so forth. So, suddenly the networking conversation starts to become an experience and a performance conversation. The security conversation starts to become a zero trust conversation and so forth. And so you, you do see that, that interesting shift that's happening. >> Of course. >> Exactly. And then that gets worsened by the fact that now you have multiple clouds, multiple regions, and then... >> So you got regions, clouds, >> and then you have edge locations now. >> And edge. >> You mentioned edge. >> This, this is why I think multi-cloud is BS, because this is all coming so fast. You got to get your Supercloud first. >> Exactly. >> Then you extend into, what it looks like a multi-vendor or multifaceted environment that should be automated by that time. >> Exactly. >> So it's evolutionary, we're not there yet. >> Exactly. >> So you agree, no market yet? >> That's right, yes. So unless it's like the super large enterprises where we have seen a really good mix of multiple different clouds or super large enterprises where each business unit is free to choose the cloud of their choice for the application developers because they just like a certain cloud, right? >> Or negotiations. >> Or negotiations, right? Exactly, so there you find yourself in a healthy mix. It's not like you're 80, 10, 10. It's, it's a healthy mix of three different clouds, right? But vast majority of the enterprises, they have a concerted strategy, I have a primary cloud 'cause that's where two, two big CEOs shake hands and assign multi billion dollar deals, right? >> It's just a song with Howie Shute, who's now a Zscaler, former VMware. Probably know Howie, he's a legend in the community as well. We were talking about the old days of the data center and you remember that? We'll go back to our, into our, you know, historical views of experience. Back when the data center became popular this was the glass house. Mainframes to mini computers. It became a complex environment. You had to have pretty much a PhD or serious networking or some sort of technical background. And then IT was born, the local area networks, the mini computers, and the PCs change that dynamic. IT was born. Okay, and let's just say it, most IT guys aren't PhDs. >> Exactly. >> So what's happened there is democratization and the operations side of that wave. We're kind of going th&rough it now, don't ya think, with cloud? Like, you got to be super smart to wrangle the data. I mean, some of the data pipelining stuff is super complex, after Snowflake and data bricks. >> Absolutely. And largely depends on the maturity, right? Like, so once you pass a certain scale in the cloud the care abouts start to be very different. The care abouts are, how can I operate this at scale? Because I might have started off with a relatively inefficient infrastructure, right? But now if I start to operate that at scale with like thousands of VPCs and so forth, somebody is looking at an AWS bill there and going, "ah, no, no, no, we're not going to do that." >> We're getting to the good part now. So, so here's where I wanted to get to, 'Cause we're kind of getting there, The proof points of Supercloud is IT like operations, >> Correct. >> Easy. >> Yep. >> Not overstaffed and maybe an SRE model one too many. >> Yeah, exactly. >> What are the proof points do you see that would be evidence that Supercloud is working? >> So in a well functional model where we have seen enterprises take the applications that they care about and then move that into the public cloud or build it organically. If they have staffed their team, I think a good leading indicator is that they have staffed the team so that there are a bunch of guys who understand what it means for cloud native capabilities. There are a bunch of guys who then put it together and then you look at the care abouts, right? Ultimately at the end of the day, the goal, if you go higher up in the layers, is it about application experience? Is it about kind of reducing the blast radius of my security? Is it about my data cleanliness and, and hygiene? You don't care about kind of how the pipelining works underneath the covers or how do I put a transit gateway and this and that together? No, that's not what you care about. You care about kind of the outcomes and, and- >> Palmer (unintelligible) that VMware, when he was there. You just say the hardened top, no one talks about what's in an Intel processor. I mean it's just works. >> Exactly, yeah. And it's what applications you build on top of that Intel processor that actually makes it more powerful, right? And so the first evidence I would say is kind of how is the team structured? The second evidence would be kind of what, what are the care abouts for the guys that are building these applications, right? Because even the application developers more than the application, they care about kind of, is it helping? Is it delivering on the experience? Is it being used the way it's supposed to? >> Is it value? >> Exactly, right? And those are not areas that the cloud providers are solely focused on, right? Like you don't see an AWS or an Azure dashboard show that particular thing for the entirety of the application, they'll tell you for the ATR services that you, that you use, here's the SLA for each one of these services. >> And that's where the customer has to build it. >> Exactly right. Now, does that give you the full picture? No, it doesn't. Somebody has to pull this together. Somebody has to aggregate this together and then make sense as to whether this is working or not, right? So whether you call it Supercloud, or whether you call it kind of the care abouts on top of the cloud native stuff, they're all the same. I'm glad you guys came up with a, with a name for this. And I think it's going to be here to stay. >> Well, thank you for sharing your expertise. You got a great background in this area and you got, I think you guys are right on the front wave of this new change. I think a little bit early, but that's good, but don't be too early. >> Yeah, exactly. No, and, and, and that's really important, right, John? So, you don't want to be too early. You certainly don't want to be too late, but at the same time, the pace at which things are evolving are fast enough that you, you will see. I think when, if we have this conversation even three months from now, it might be a very different conversation. >> Yeah, people want to go fast and they don't want to get stuck with a vendor. They made a bad choice that slows 'em down 'cause they got problems to solve, things to build. >> Yeah, exactly. >> Ramesh, thanks for coming on, Supercloud 22, we're breaking it all down. We're exposing it out to everyone. We're discussing it. We're going to challenge it. But ultimately it is a thing. Supercloud 22. Thanks for watching. >> Wonderful, thanks John. (light music)

Published Date : Aug 10 2022

SUMMARY :

Ramesh, great to see you. The folks in the industry know You have been around the block. that now you need to provide What's the difference between that you just need to build. interoperating, so to speak. So even if you take a single And this is where the infrastructure is you have to integrate a native cloud. to be made or espressos. I mean, that hybrid is a steady state. Now, you got the edge. "I got to build my own cloud," They have to make that you need to care about, right? So Ramesh, some people will say, And so you really want So, does that solve the entirety I was going to ask you will, you have the zero trust that drove a lot of the evolution "four times a day, you get that need to come together. 'Cause you got insurance, and when you shard the data, The fact that the diversity And you don't have to pay for the CapEx, Yeah. And that's what snowflake basically did Refactored on the cloud and then go, do you ask that question? Then the next dot to connect is, So, suddenly the networking conversation that now you have multiple and then you have You got to get your Supercloud first. Then you extend into, So it's evolutionary, for the application developers Exactly, so there you find We'll go back to our, into our, you know, I mean, some of the data pipelining stuff Like, so once you pass a We're getting to the good part now. and maybe an SRE model one too many. and then you look at You just say the hardened top, And it's what applications you build that the cloud providers are customer has to build it. Now, does that give you the full picture? I think you guys are right So, you don't want to be too early. to solve, things to build. We're exposing it out to everyone. (light music)

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Danny Allan & David Harvey, Veeam | HPE Discover 2022


 

(inspiring music) >> Announcer: theCUBE presents HPE Discover 2022. Brought to you by HPE. >> Welcome back to theCUBE's coverage of HPE Discover 2022, from the Venetian in Las Vegas, the first Discover since 2019. I really think this is my 14th Discover, when you include HP, when you include Europe. And I got to say this Discover, I think has more energy than any one that I've ever seen, about 8,000 people here. Really excited to have one of HPE's longstanding partners, Veeam CTO, Danny Allen is here, joined by David Harvey, Vice President of Strategic Alliances at Veeam. Guys, good to see you again. It was just earlier, let's see, last month, we were together out here. >> Yeah, just a few weeks ago. It's fantastic to be back and what it's telling us, technology industry is coming back. >> And the events business, of course, is coming back, which we love. I think the expectations were cautious. You saw it at VeeamON, a little more than you expected, a lot of great energy. A lot of people, 'cause it was last month, it was their first time out, >> Yes. >> in two years. Here, I think people have started to go out more, but still, an energy that's palpable. >> You can definitely feel it. Last night, I think I went to four consecutive events and everyone's out having those discussions and having conversations, it's good to be back. >> You guys hosted the Storage party last night, which is epic. I left at midnight, I took a picture, it was still packed. I said, okay, time to go, nothing good happens after midnight kids. David, talk about the alliance with HPE, how it's evolved, and where you see it going? >> I appreciate it, and certainly this, as you said, has been a big alliance for us. Over 10 years or so, fantastic integrations across the board. And you touched on 2019 Discover. We launched with GreenLake at that event, we were one of the launch partners, and we've seen fantastic growth. Overall, what we're excited about, is that continuation of the movement of the customer's buying patterns in line with HPE's portfolio and in line with Veeam. We continue to be with all their primary, secondary storage, we continue to be a spearhead position with GreenLake, which we're really excited about. And we're also really excited to hear from HPE, unfortunately under NDA, some of their future stuff they're investing in, which is a really nice invigoration for what they're doing for their portfolio. And we see that being a big deal for us over the next 24 months. >> Your relationship with HPE predates the HP, HPE split. >> Mmm. >> Yes. >> But it was weird, because they had Data Protector, and that was a quasi-competitor, or really not, but it was a competitor, a legacy competitor, of what you guys have, kind of modern data protection I think is the tagline, if I got it right. Post the split, that was an S-curve moment, wasn't it, in terms of the partnership? >> It really was. If you go back 10 years, we did our first integration sending data to StoreOnce and we had some blueprints around that. But now, if you look what we have, we have integrations on the primary side, so, 3PAR, Primera, Nimble, all their top-tier storage, we can manage the snapshots. We have integration on the target side. We integrate with Catalyst in the movement of data and the management of data. And, as David alluded to, we integrate with GreenLake. So, customers who want to take this as a consumption model, we integrate with that. And so it's been, like you said, the strongest relationship that we have on the technology alliance side. >> So, V12, you announced at VeeamON. What does that mean for HPE customers, the relationship? Maybe you guys could both talk about that. >> Technology side, to touch on a few things that we're doing with them, ransomware has been a huge issue. Security's been a big theme, obviously, at the conference, >> Dave: Yeah, you bet. and one of the things we're doing in V12 is adding immutability for both StoreOnce and StoreEver. So, we take the features that our partners have, immutability being big in the security space, and we integrate that fully into the product. So a customer checks a box and says, hey, I want to make sure that the data is secure. >> Yeah, and also, it's another signification about the relationship. Every single release we've done has had HPE at the heart of it, and the same thing is being said with V12. And it shows to our customers, the continual commitment. Relationships come and go. They're hard, and the great news is, 10 years has proven that we get through good times and tricky situations, and we both continue to invest, et cetera. And I think there's a lot of peace of mind and the revenue figures prove that, which is what we're really excited about. >> Yeah I want to come back to that, but just to follow up, Danny, on that immutability, that's a feature that you check? It's service within GreenLake, or within Veeam? How does that all work? >> We have immutability now depending on the target. We introduced the ability to send data, for example, into S3 two years ago, and make it immutable when you send it to an S3 or S3 compatible environment. We added, in Version 11, the ability to take a Linux repository and make it, and harden it, essentially make it immutable. But what we're doing now is taking our partner systems like StoreOnce, like StoreEver, and when we send data there, we take advantage of an API flag or whatever it happens to be, that it makes the data, when it's written to that system, can't be deleted, can't be encrypted. Now, what does that mean for a customer? Well, we do all the hard work in the back end, it's just a check box. They say, I want to make it immutable, and we manage how long it's immutable. Because if you made everything immutable forever, that's hugely expensive, right? So, it's all about, how long is that immutable before you age it out and make sure the new data coming in is immutable. >> Dave: It's like an insurance policy, you have that overlap. >> Yes. >> Right, okay. And then David, you mentioned the revenue, Lou bears that out. I got the IDC guys comin' on later on today. I'll ask 'em about that, if that's their swim lane. But you guys are basically a statistical tie, with Dell for number one? Am I getting that right? And you're growing at a faster rate, I believe, it's hard to tell 'cause I don't think Dell reports on the pace of its growth within data protection. You guys obviously do, but is that right? It's a statistical tie, is it? >> Yeah, hundred percent. >> Yeah, statistical tie for first place, which we're super excited about. When I joined Veeam, I think we were in fifth place, but we've been in the leader's quadrant of the Gartner Magic- >> Cause and effect there or? (panelists laughing) >> No, I don't think so. >> Dave: Ha, I think maybe. >> We've been on a great trajectory. But statistical tie for first place, greatest growth sequentially, and year-over-year, of all of the data protection vendors. And that's a testament not just to the technology that we're doing, but partnerships with HPE, because you never do this, the value of a technology is not that technology alone, it's the value of that technology within the ecosystem. And so that's why we're here at HPE Discover. It's our joint technology solutions that we're delivering. >> What are your thoughts or what are you seeing in the field on As-a-service? Because of course, the messaging is all about As-a-service, you'd think, oh, a hundred percent of everything is going to be As-a-service. A lot of customers, they don't mind CapEx, they got good, balance sheet, and they're like, hey, we'll take care of this, and, we're going to build our own little internal cloud. But, what are you seeing in the market in terms of As-a-service, versus, just traditional licensing models? >> Certainly, there's a mix between the two. What I'd say, is that sources that are already As-a-service, think Microsoft 365, think AWS, Azure, GCP, the cloud providers. There's a natural tendency for the customer to want the data protection As-a-service, as well for those. But if you talk about what's on premises, customers who have big data centers deployed, they're not yet, the pendulum has not shifted for that to be data protection As-a-service. But we were early to this game ourselves. We have 10,000, what we call, Veeam Cloud Service Providers, that are offering data protection As-a-service, whether it be on premises, so they're remotely managing it, or cloud hosted, doing data protection for that. >> So, you don't care. You're providing the technology, and then your customers are actually choosing the delivery model. Is that correct? >> A hundred percent, and if you think about what GreenLake is doing for example, that started off as being a financial model, but now they're getting into that services delivery. And what we want to do is enable them to deliver it, As-a-service, not just the financial model, but the outcome for the customer. And so our technology, it's not just do backup, it's do backup for a multi-tenant, multi-customer environment that does all of the multi-tenancy and billing and charge back as part of that service. >> Okay, so you guys don't report on this, but I'm going to ask the question anyway. You're number one now, let's call you, let's declare number one, 'cause we're well past that last reporting and you're growin' faster. So go another quarter, you're now number one, so you're the largest. Do you spend more on R&D in data protection than any other company? >> Yes, I'm quite certain that we do. Now, we have an unfair advantage because we have 450,000 customers. I don't think there's any other data protection company out there, the size and scope and scale, that we have. But we've been expanding, our largest R&D operation center's in Prague, it's in Czech Republic, but we've been expanding that. Last year it grew 40% year on year in R&D, so big investment in that space. You can see this just through our product space. Five years ago, we did data protection of VMware only, and now we do all the virtual environments, all the physical environments, all the major cloud environments, Kubernetes, Microsoft 365, we're launching Salesforce. We announced that at VeeamON last month and it will be coming out in Q3. All of that is coming from our R&D investments. >> A lot of people expect that when a company like Insight, a PE company, purchases a company like Veeam, that one of the things they'll dial down is R&D. That did not happen in this case. >> No, they very much treat us as a growth company. We had 22% year-over-year growth in 2020, and 25% year-over-year last year. The growth has been tremendous, they continue to give us the freedom. Now, I expect they'll want returns like that continuously, but we have been delivering, they have been investing. >> One of my favorite conversations of the year was our supercloud conversation, which was awesome, thank you for doing that with me. But that's clearly an area of focus, what we call supercloud, and you don't use that term, I know, you do sometimes, but it's not your marketing, I get that. But that is an R&D intensive effort, is it not? To create that common experience. And you see HPE, attempting to do that as well, across all these different estates. >> A hundred percent. We focus on three things, I always say, our differentiators, simplicity, flexibility, and reliability. Making it simple for the customers is not an easy thing to do. Making that checkbox for immutability? We have to do a lot behind the scenes to make it simple. Same thing on flexibility. We don't care if they're using 3PAR, Primera, Nimble, whatever you want to choose as the primary storage, we will take that out of your hands and make it really easy. You mentioned supercloud. We don't care what the cloud infrastructure, it can be on GreenLake, it can be on AWS, can be on Azure, it can be on GCP, it can be on IBM cloud. It is a lot of effort on our part to abstract the cloud infrastructure, but we do that on behalf of our customers to take away that complexity, it's part of our platform. >> Quick follow-up, and then I want to ask a question of David. I like talking to you guys because you don't care where it is, right? You're truly agnostic to it all. I'm trying to figure out this repatriation thing, cause I hear a lot of hey, Dave, you should look into repatriation that's happened all over the place, and I see pockets of it. What are you seeing in terms of repatriation? Have customers over-rotated to the cloud and now they're pullin' back a little bit? Or is it, as I'm claiming, in pockets? What's your visibility on that? >> Three things I see happening. There's the customers who lifted up their data center, moved it into the cloud and they get the first bill. >> (chuckling) Okay. >> And they will repatriate, there's no question. If I talk to those customers who simply lifted up and moved it over because the CIO told them to, they're moving it back on premises. But a second thing that we see is people moving it over, with tweaks. So they'll take their SQL server database and they'll move it into RDS, they'll change some things. And then you have people who are building cloud-native, they're never coming back on premises, they are building it for the cloud environment. So, we see all three of those. We only really see repatriation on that first scenario, when they get that first bill. >> And when you look at the numbers, I think it gets lost, 'cause you see the cloud is growing so fast. So David, what are the conversations like? You had several events last night, The Veeam party, slash Storage party, from HPE. What are you hearing from your alliance partners and the customers at the event. >> I think Danny touched on that point, it's about philosophy of evolution. And I think at the end of the day, whether we're seeing it with our GSI alliances we've got out there, or with the big enterprise conversations we're having with HPE, it's about understanding which workloads they want to move. In our mind, the customers are getting much smarter in making that decision, rather than experimenting. They're really taking a really solid look. And the work we're doing with the GSIs on workplace modernization, data center transformation, they're really having that investment work up front on the workloads, to be able to say, this works for me, for my personality and my company. And so, to the point about movement, it's more about decisive decision at the start, and not feeling like the remit is, I have to do one thing or another, it's about looking at that workflow position. And that's what we've seen with the revenue part as well. We've seen our movement to GreenLake tremendously grow in the last 18 months to two years. And from our GSI work as well, we're seeing the types of conversations really focus on that workload, compared to, hey, I just need a backup solution, and that's really exciting. >> Are you having specific conversations about security, or is it a data protection conversation still, (David chuckles) that's an adjacency to security? >> That's a great question. And I think it's a complex one, because if you come to a company like Veeam, we are there, and you touched on it before, we provide a solution when something has happened with security. We're not doing intrusion detection, we're not doing that barrier position at the end of it, but it's part of an end-to-end assumption. And I don't think that at this particular point, I started in security with RSA and Check Point, it was about layers of protection. Now it's layers of protection, and the inevitability that at some point something will happen, so about the recovery. So the exciting conversations we're having, especially with the big enterprises, is not about the fear factor, it's about, at some point something's going to occur. Speed of recovery is the conversation. And so for us, and your question is, are they talking to us about security, or more, the continuity position? And that's where the synergy's getting a lot simpler, rather than a hard demark between security and backup. >> Yeah, when you look at the stock market, everything's been hit, but security, with the exception of Okta, 'cause it got that weird benign hack, but security, generally, is an area that CIOs have said, hey, we can't really dial that back. We can maybe, some other discretionary stuff, we'll steal and prioritize. But security seems to be, and I think data protection is now part of that discussion. You're not a security company. We've seen some of your competitors actually pivot to become security companies. You're not doing that, but it's very clearly an adjacency, don't you think? >> It's an adjacency, and it's a new conversation that we're having with the Chief Information Security Officer. I had a meeting an hour ago with a customer who was hit by ransomware, and they got the call at 2:00 AM in the morning, after the ransomware they recovered their entire portfolio within 36 hours, from backups. Didn't even contact Veeam, I found out during this meeting. But that is clearly something that the Chief Information Security Officer wants to know about. It's part of his purview, is the recovery of that data. >> And they didn't pay the ransom? >> And they did not pay the ransom, not a penny. >> Ahh, we love those stories. Guys, thanks so much for coming on theCUBE. Congratulations on all the success. Love when you guys come on, and it was such a fun event at VeeamON. Great event here, and your presence is, was seen. The Veeam green is everywhere, so appreciate your time. >> Thank you. >> Thanks, Dave. >> Okay, and thank you for watching. This is Dave Vellante for John Furrier and Lisa Martin. We'll be back right after this short break. You're watching theCUBE's coverage of HPE Discover 2022, from Las Vegas. (inspiring music)

Published Date : Jun 29 2022

SUMMARY :

Brought to you by HPE. And I got to say this Discover, and what it's telling us, And the events business, started to go out more, it's good to be back. and where you see it going? of the movement of the predates the HP, HPE split. and that was a and the management of data. customers, the relationship? that we're doing with them, and one of the things we're doing in V12 and the same thing is being said with V12. that it makes the data, when you have that overlap. I got the IDC guys of the Gartner Magic- of all of the data protection vendors. Because of course, the messaging for the customer to want are actually choosing the delivery model. all of the multi-tenancy Okay, so you guys don't report on this, and now we do all the that one of the things they continue to give us the freedom. conversations of the year the scenes to make it simple. I like talking to you guys There's the customers who the cloud environment. and the customers at the event. in the last 18 months to two years. and the inevitability that at some point at the stock market, that the Chief Information the ransom, not a penny. Congratulations on all the success. Okay, and thank you for watching.

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Brad Kam, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hello, welcome to this CUBE Unstoppable Domain Showcase. I'm John Furrier, host of theCUBE. We've been showcasing all the great content about Web3 and what's going around the corner for Web4. Of course, Unstoppable Domains is one of the big growth stories in the business. Brad Kam, the Co-founder is here with me, of Unstoppable Domains, Brad, great to see you, thanks for coming on this showcase. >> Thanks, pleasure for having me. >> So you have a lot of history in the Web3. They're calling it now, but it's basically crypto and blockchain. You know, the white paper came out and then, you know how it developed was organically. We saw how that happened. Now you're the co-founder of Unstoppable Domains. You're seeing the mainstream, I would say mainstream scene, Superbowl commercials, okay? You're seeing it everywhere. So it is here. Stadiums are named after cryptos, companies. It's here. Hey, it's no longer a fringe, it is reality. You guys are in the middle of it. What's going on with the trend, and where does Unstoppable fit in and where do you guys tie in here? >> I mean, I think that what's been happening in general, this whole revolution around cryptocurrencies and then NFTs and what Unstoppable Domain is doing. It's all around creating this idea that people can own something that's digital. And this hasn't really been possible before Bitcoin. Bitcoin was the first case. You could own money. You don't need a bank, no one else. You know, you can completely control it. No one else can turn you off. Then there was this next phase of the revolution, which is, assets beyond just currencies. So NFTs, digital art. What we're working on is like a decentralized identity, like a username for Web3 and each individual domain name is an NFT. But yeah, it's been a crazy ride over the past 10 years. >> It's fun because, you know, on siliconangle.com, which we founded, we were covering early days of crypto. In fact, our first website, the developer want to be paid in crypto. It's interesting. Price of Bitcoin, I won't say that how low it was. But then you saw the ICO Wave, the token started coming in. You started seeing much more engineering focus, a lot of white papers coming out, a lot of cool ideas. And then now you got this mainstream of this. So I got to ask you, what are the coolest things you guys are working on, because Unstoppable has a solution that solves a problem today, and that people are facing at the same time, it is part of this new architecture. What problem do you guys solve right now that's in market that you're seeing the most traction on? >> Yeah, so it's really about, so whenever you interact with a blockchain, you wind up having to deal with one of these really, really crazy public keys, public addresses. And they're like anywhere from 20 to 40 characters long, they're random, they're impossible to memorize. And going back to even early days in crypto, I think people knew that this tech was not going to go mainstream if you have to copy and paste these things around. If I'm getting ready to send you like a million dollars, I'm going to copy and paste some random string of numbers and letters. I'm going to have no confirmations about who I'm sending it to, and I'm going to hope that it works out. It's just not practical. People have kind of always known there was going to be a solution. And one of the more popular ideas was, doing kind of like what DNS did, which is, instead of having to deal with these crazy IP addresses, this long random string of numbers to find a website, you have a name like a keyword, something that's easy to remember. You know, like a hotels.com or something like that. And so what NFT domains are, is basically the same thing, but for blockchain addresses. And yeah, it's just better and easier. There's this joke that everybody, you know, if you want to send me money, you're going to send me a test transaction of, you know, like a dollar first, just to make sure that I get it. Call me up and make sure that I get it before you go and send the big amount. Just not the way of moving billions of dollars of value is going to work in the future. >> Yeah, and I think one of the things you just point out, make it easier. When you have these new waves, these shifts, we saw it with the web pages. More and more web pages were coming on, more online users. They called it the online populations growing. Here, the same thing's happening. And if the focus is on ease of use, making things simpler to understand, and reducing the step it takes to do things, right? This is kind of what's going on and with the developer community, and what Ethereum has done really well is, brought in the developers. So that's the convergence of all the action. And so, when you (John chuckles) so that's where you're at right now. How do you go forward from here? Obviously, there's business development deals to do, you guys are partnering a lot. What's the strategy? What are some of the things that you can share about some of your business activity that points to how mainstream it is and where it's going? >> So I think the way to think about an NFT domain name is that it's meant to be like your identity on Web3. So, it's going to have a lot of different context. So it's kind of like your Venmo account, where you could send me money to brad.crypto, can be your decentralized website, where you can check out my content at brad.crypto. It can also be my like login kind of like a decentralized Facebook O oth, where I can log into DApps and share information about myself and bring my data along with me. So it's got all of these different things that it can do, but where it's starting is inside of crypto wallets and crypto apps, and they are adopting it for this identity idea. And it's the same form of identity across all your apps. That's the thing that's new here. So, yeah, that's the really big and profound shift that's happening. And the reason why this is going to be maybe even more important than a lot of, you know, your listeners think is that, everyone's going to have a crypto wallet. Every person in the world is going to have a crypto wallet. Every app, every consumer app that you use is going to build one in. Twitter just launched, just built one. Reddit is building one. You're seeing it across all the consumer finance apps. So it's not just the crypto companies that you're thinking of, every app's going to have a wallet. And it's going to really change the way that we use the internet. >> I think there's a couple things you pointed. I want to get your reaction to and thoughts more on this concept of DApps or decentralized applications, DApps or depending on what you call it. This is applications. And that take advantage of the architecture, and then this idea of users owning their own data. And this absolutely reverses the script today. Today, you see Facebook, you see LinkedIn, all these silos, they own the data that you are the product. Here, the users are in control. They have their data, but the apps are being built for it for the paradigm shift here, right? That's what's happening. Is that right? >> Totally, totally. And so, it all starts. I mean, DApp is just this crazy term. It feels like it's this, like really foreign, weird thing. All it means is that you sign in with your wallet instead of signing in with a username and password, where the data is stored inside of that app. Like inside of Facebook. So that's the only real, like, core underneath difference to keep in mind, signing in with the wallet. But that is like a complete sea change in the way the internet works. Because I have this key, this private key, it's on my phone or my device or whatever. And I'm the only one that has it. So, if somebody wanted to hack me, they need to go get access to my device. Two years ago, when Twitter got hacked, Barack Obama and Elon Musk were tweeting the same stuff. That's because Twitter had all the data. And so, you needed to hack Twitter instead of each individual person. It's a completely different security model. It's way better for users to have that. But, if you're thinking from the user perspective, what's going to happen is, is that instead of Facebook storing all of my data, and then me being trapped inside of Facebook, I'm going to store it, and I'm going to move around on the internet, logging in with my Web3 username, my NFT domain name, and I'm going to have all my data with me. And then I could use 100 different Facebooks all in one day. And it would be effortless for me to go and move from one to the other. So, the monopoly situation that we exist in as a society is because of the way data storage works and- >> So that's a huge point. So let's double down on that for one more second. This is a huge point. I want to get your thoughts. So I think people don't understand that in the mainstream having that horizontal traversal or ability to move around with your identity in this case, your Unstoppable Domain and your data allows the user to take it from place to place. It's like going to other apps that could be like Facebook, where the user's in charge. And they're either deciding whether to share their data or not, or they're certainly continuate their data. And this allows for more of a horizontal scalability for the user, not for a company. >> Yeah, and what's going to happen is, as users are building up their reputation. They're building up their identity in Web3. So you have your username and you have your profile and you have certain badges of activities that you've done. And you're building up this reputation. And now apps are looking at that, and they're starting to create social networks and other things to provide me services because it started with the user. And so, the user is starting to collect all this valuable data, and then apps are saying, well, hey, let me give you a special experience based on that. But the real thing, and this is like the core, I mean, this is just like a core capitalist idea, in general. If you have more competition, you get a better experience for users. We have not had competition in Web2 for decades because these companies have become monopolies. And what Web3 is really allowing is, this wide open competition. And that's the core thing. Like, it's not like, you know, it's going to take time for Web3 to get better than Web2. You know, it's very, very early days. But the reason why it's going to work is because of the competitive aspect here. Like it's just so much better for consumers when this happens. >> I would also add to that, first of all, great point, great insight. I would also add that the web presence technology based upon DNS specifically is, first of all, it's asking, so it's not foreign characters, it's not Unicode for the geeks out there. But that's limiting too, it limits you to be on a site. And so, I think the combination of kind of inadequate or antiquated DNS has limitations. So if... And that doesn't help communities, right? So when you're in the communities, you have potentially marketplaces that could be anywhere. So if you have ID, I'm just kind of thinking it forward here. But if you have your own data and your own ID, you can jump into a marketplace, two-sided marketplace anywhere. An app can provide that, if the community's robust, this is kind of where I see the use case going. How do you guys, do you guys agree with that statement and how do you see that ability for the user to take advantage of other competitive or new emerging communities or marketplaces? >> So I think it all comes down. So identity is just this huge problem in Web2. And part of the reason why it's very, very hard for new marketplaces and new communities to emerge is 'cause you need all kinds of trust and reputation. And it's very hard to get real information about the users that you're interacting with. If you're in the Web3 paradigm, then what happens is, is you can go and check certain things on the blockchain to see if they're true. And you can know that they're true 100%. You can know that I have used Uniswap in the past 30 days, and OpenSea in the past 30 days. You can know for sure that this wallet is mine. The same owner of this wallet also owns this other wallet, owns this asset. So having the ability to know certain things about a stranger is really what's going to change behavior. And one of the things that we're really excited about is being able to prove information about yourself without sharing it. So I can tell you, hey, I'm a unique person. I'm an American, I'm not an American, but I don't have to tell you who I am. And you can still know that it's true. And that concept is going to be what enables what you're talking about. I'm going to be able to show up in some new community that was created two hours ago, and we can all trust each other that a certain set of facts are true. And that's possible because- >> And exchange value with smart contracts and other with no middle men involved activities, which is the promise of the new decentralized web. All right, so let me ask you a question on that. Because I think this is key. The anonymous point is huge. If you look at any kind of abstraction layers or any evolution in technology over the years, it's always been about cleaning up the mess or extending capabilities of something that was inadequate. We mentioned DNS, now you got this. There's a lot of problems with Web2, 2.0, social bots. You mentioned bots. Bots are anonymous and they don't have a lot of time in market. So it's easy to start bots, and everyone who does either scraping bots, everyone knows this. What you just pointed out was, in an ops environment that was user choice, but has all the data that could be verified. So it's almost like a blue check mark on Twitter without having your name, kind of- >> It's going to be 100s of check marks, but exactly. 'Cause there's so many different things that you're going to want to communicate to strangers, but that's exactly the right mental model. It's going to be these check marks for all kinds of different contexts. And that's what's going to enable people to trust that they're, you know, you're talking to a real person or you're talking to the type of person you thought you were talking to, et cetera. But yeah, it's, you know, I think that the issues that we have with bots today are because Web2 has failed at solving identity. I think Facebook at one point was deleting half a billion fake accounts per quarter. Something like the entire number of user profiles they were deleting per year. So it's just a total- >> And they spring up like mushrooms. They just pop up, to think that's the problem. I mean, the data that you acquire in these siloed platforms is used by them, the company. So you don't own the data, so you become the product as the cliche goes. But what you guys are saying is, if you have an identity and you pop around to multiple sites, you also have your digital footprints and your exhaust that you own. Okay, that's time, that's reputation data. I mean, you can cut it any way you want, but the point is, it's your stuff over time, that's yours. And that's immutables on the blockchain, you can store it and then make that permanent and add to it. >> Exactly. >> That's a time based thing versus today, bots that are spreading misinformation can get popped up when they get killed. They just start another one. So time actually is a metric for quality here. >> Absolutely. And people already use it in the crypto world to say like, hey, this wallet was created greater than two years ago. This wallet has had transactions for at least three or four years. Like this is probably a real, you know, this is probably a legitimate user. And anybody can look that up. I mean, we can we go look it up together right now on Etherscan, it would take a minute. >> Yeah, (indistinct). Yeah, I'm a big fan, I can tell, I love this product. I think you guys are going to do really well. Congratulations, I'm a big fan. I think this is needed. What are some of the deals you've done? blockchain.com is one and Opera. Can you take us through those deals and why they're working with you? Let's start with blockchain.com. >> Yeah, so the whole thing here is that, this identity standard for Web3 apps need to choose to support it. So, you know, we spent several years as a company working to get as many crypto wallets and browsers and crypto exchanges to support this identity standard. Some of the largest and probably most popular companies to have done this are, blockchain.com, for example, blockchain.com, one of the largest crypto wallets in the world. And you can use your domain names instead of crypto addresses. And this is super cool because blockchain.com in particular focuses on onboarding new users. So they're very focused on how we're going to get the next 4 billion internet users to use this tech. And they said, usernames are going to be essential. Like, how can we onboard this next several billion people if we have to explain to them about all these crazy addresses. And it's not just one, like we want to give you 10, 40 character addresses for all these different contexts. Like, it's just no way people are going to be able to do that without having a user name. So, that's why we're really excited about what blockchain.com's doing. They want to train users that this is the way you should use the tech. >> Yeah, and certainly no one wants to remember. I remember how writing down all my... You know, I was never a big wallet fan 'cause of all the hacks I used to write it down and store it in my safe. But if the house burns down or I kick the can who's going to find it, right? So again, these are all important things. Your key storing it, securing it, super important. Talk about Opera. That's an interesting partnership because it's got a browser that people know what it is. What are they doing different? Almost imagine they're innovating around the identity and what people's experiences with what they touch. >> Yeah, so this is one of those things that's a little bit easier and I strongly encourage everybody to go and try DApps after this. 'Cause this is going to be one of those concepts, it can be a little easier if you try it than if you hear about it. But the concept of a wallet and a browser are kind of merging. So it makes sense to have a wallet inside of your browser. Because when you go to a website, the website's going to want you to sign in with your wallet. So having that be in one app is quite convenient for users. And so Opera was one of the trailblazers, a traditional browser that added a crypto wallet so that you can store money in there. And then also added support for domain names for payments and for websites. So, you can type in brad.crypto and you can send me money, or you can type in brad.crypto into the browser and you can check out my website. I've got a little NFT gallery. You can see my collection up there right now. So that's the idea is that, browsers have this kind of superpower in Web3. And what I think is going to happen, Opera and Brave have been kind of the trailblazers here. What I think is going to happen is that, these traditional browsers are going to wake up and they're going to see that integrating a wallet is critical for them to be able to provide services to consumers. >> I mean, it is an app. I mean, why not make it a DApps as well? Because why wouldn't I want to just send you crypto, like Venmo, you mentioned earlier, which people can understand that concept. Venmo, let me make my cash. Same concept here. But built in to the browser, which is not a browser anymore it's a reader, a DApp reader, basically with a wallet. All right, so what does this mean for you guys and the marketplace? You got Opera pushing the envelope on browsing, changing the experience, enabling the applications to be discovered and navigated and consumed. You got blockchain.com with the wallets and being embedded there. Good distribution. Who are you looking for for partners? How do people partner? Let's just say theCUBE wants to do NFTs, and we want to have a login for our communities, which are all open. How do we partner with you? Or do we? We have to wait or is there a... I mean, take us through the partnership strategy. How do people engage with Unstoppable Domains? >> Yeah, so, I mean, I think that if you're a wallet or a crypto exchange, it's super easy, we would love to have you support being able to send money using domains. We also have all sorts of different kind of marketing activities we can do together. We can give out free stuff to your communities. We have a bunch of education that we do. We're really trying to be this onboarding point to Web3. So there's, I think a lot of cool stuff we can do together on the commercial side and on the marketing side. And then the other category that we didn't talk about was DApps. And we now have this login with ensemble domains, which you kind of alluded to there. And so you can log in with your domain name and then you can give the app permission to get certain information about you or proof of information about you, not the actual information, if you don't want to share it, because it's your choice and you're in control. And so, that would be another thing. Like, if you all launch a DApps, we should absolutely have login with Unstoppable there. >> Yeah, there's so much headroom here. You got a short term solution with exchange. Get that distribution, I get that, that's early days of the foundation, push the distribution, get you guys everywhere. But the real success comes in for the login. I mean, the sign in single sign in concept. I think that's going to be powerful, great stuff. Okay, future, tell us something we don't know about Unstoppable Domains that people might be interested in. >> I think the thing that you're going to hear about a lot from us in the future is going to be around this idea of identity, of being able to prove that you're a human and be able to tell apps that. And apps are going to give you all kinds of special access and rewards and all kinds of other things, because you gave 'em that information. So that's probably, that's the hint I'm going to drop. >> You know, it's interesting, Brad. You bring trust, you bring quality verified data, choose intelligence software and machine learning, AI and access to distributed communities and distributed applications. Interesting to see what the software does with that. Cause it traditionally didn't have that before. I mean, just in mind blowing. I mean, it's pretty crazy. Great stuff. Brad, thanks for coming on. Thanks for sharing the insight. The Co-founder of Unstoppable Domains, Brad Kam. Thanks for stopping by theCUBE's Showcase with Unstoppable Domains. >> Thanks for having me. (bright upbeat music)

Published Date : Mar 10 2022

SUMMARY :

Brad Kam, the Co-founder is here with me, and where do you guys tie in here? You know, you can completely control it. And then now you got And one of the more popular ideas was, the things you just point out, And it's the same form of of the architecture, and I'm going to have all my data with me. for the user, not for a company. and you have your profile But if you have your own but I don't have to tell you who I am. So it's easy to start bots, to trust that they're, you know, I mean, the data that you bots that are spreading misinformation Like this is probably a real, you know, I think you guys are And you can use your domain names 'cause of all the hacks I used the website's going to want you to just send you crypto, to get certain information about you I mean, the sign in And apps are going to give you and access to distributed communities Thanks for having me.

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2022 007 Bradley Kam


 

>>Oh, welcome to this cube unstoppable domain showcase. I'm John for your host of the cube and showcasing all the great content about web three. And what's around the corner for web. For of course, stoppable domains is one of the big growth stories in the business bread. Can the co-founders here with me have ensembles mains break. Great to see you. Thanks for coming on the showcase. >>So you have a lot of history in the, in the web three, they're calling it net, but it's basically crypto and blockchain. You know, the white paper came out and then, you know how it developed was organically. We saw how that happened. Now, the co-founder was titled domains. You seeing the mainstream, I would say main street scene, super bowl commercials. Okay. You're seeing it everywhere. So it is, it is here. Stadiums are named after cryptos companies. It's here. Hey, it's no longer a fringe. It is reality. You guys are in the middle of it. What's what's going on with the trend. And where does unstoppable fit in? Where do you guys tie in here? >>I mean, I think that what's been happening in general, this whole revolution around cryptocurrencies and then in FTEs and what unstoppable domains is doing, it's all around creating this idea that people can own something that's digital. And this hasn't really been possible before Bitcoin Bitcoin was the first case. You could own money. You don't need a bank. No one else. You can completely control it. No one else can turn you off. Then there was this next phase of the revolution, which is assets beyond just currencies. So, and if T is digital art, what we're working on is like a decentralized identity, like a username for web three and each individual domain name is a is an NFT. But yeah, it's a, it's been a, it's been a, it's been a crazy ride over the past. >>It's fun because you on siliconangle.com, which we founded, we were covering early days of crypto. In fact, our first website, the developer want to be paid in crypto is interesting price of Bitcoin. I won't say that how low it was, but then you saw, you saw the, you know, the ICO way, the token started coming in, you started seeing much more engineering, focused, a lot of white papers coming out, a lot of cool ideas. And then now you got this mainstream of it. So I had to ask you, what are the coolest things you guys are working on because ensemble has a solution that solves a problem today, and that people are facing at the same time. It is part of this new architecture. What problem do you guys solve right now? That's in market that you're seeing the most traction on. >>Yeah. So it's really about, so whenever you inter interact with a blockchain, you wind up having to deal with one of these really, really crazy public keys, public addresses. And they're like anywhere from 20 to 40 characters, long they're random, they're impossible to memorize. And going back to even early days in crypto, I think if people knew that this tech was not going to go mainstream, if you have to copy and paste these things around, if I'm getting to send you like a million dollars, I'm going to copy and paste some random string of numbers and letters. I'm going to have no confirmations about who I'm sending it to. And I'm going to hope that it works out. It's just not practical people. Who've kind of always known there was going to be a solution. And one of the more popular ideas was doing kind of like what DNS did, which is instead of having to deal with these crazy IP addresses this long, random string of numbers to find a website, you have a name, like a keyword, something that's easy to remember, you know, like a hotels.com or something like that. And so what NFT domains are, is basically the same thing, but for blockchain addresses and yeah, it's just, it's just better and easier. There's this joke that everybody, if you want to send me money, you're going to send me a test transaction of, you know, like a dollar first, just to make sure that I get it, call me up and make sure that I get it before you go and send the big amount. I'm just not the way moving, you know, billions of dollars of value is going to work in the future. >>Yeah. And I think one of the things you just pointed out, make it easier. One of these, when you have these new waves, these shifts we saw with the web web pages, more and more web pages were coming on more online users, they call the online population is growing here, the same thing's happening. And the focus is on ease of use, making things simple, to understand and reducing the step it takes to do things, right. This is kind of, kind of what is going on and with the developer community and what a theory has done really well is brought in the developers. So that's the, that's the convergence of all the action. And so when you, so that's where you're at right now, how do you go forward from here? Obviously see this business development deals to do. You guys are partnering a lot. What's the strategy? What are some of the things that you can share about some of your business activity that points to how mainstream it is and where it's going? Okay. >>So I think the, the, the, the way to, the way to think about, and, and T domain name is that it's meant to be like your identity on web three. So it's gonna have a lot of different contexts. It's kind of like your, your Venmo account, where you could send me money to Brad dot crypto can be your decentralized website, where you can check out my content at Brad dot crypto. It can also be my like login kind of like a decentralized Facebook OAuth, where I can log into ADAPs and share information about myself and bring my data along with me. So it's got all of these, all of these different, all these different things that it can do, but where it's starting is inside of crypto wallets and crypto apps, and they are adopting it for this identity, this identity idea. And it's the same identity across all your apps. >>That's the thing that's kinda, that's new here. So, so yeah, that's the, that's the really, that's the really big and profound shift that's happening. And the reason why this is going to be maybe even more important, a lot of, you know, your, your listeners thing is that everyone's going to have a crypto wallet. Every person in the world is going to have a crypto wallet. Every app, every consumer app that you use is going to build one in Twitter, just launched, just built one. Reddit is building one. You're seeing it across all the consumer finance apps. So it's not just the crypto companies that you're thinking of. Every app is going to have a wallet, and it's going to really, it's going to really change the way that we use the internet. >>I think there's a couple of things you pointed. I want to get your reaction to and thoughts more on this constant adapts or decentralized applications or dimension when you call it, this is applications and that take advantage of, of the architecture and then this idea of users owning their own data. And this absolutely reverses the script today. Today, you see Facebook, you see LinkedIn, all these silos, they own the data. The, you are the product here. The users are in control. They have their data, but the apps are being built for it for the paradigm shift here. Right. That's what's happening. Is that right now? >>Totally, totally. And, and so it all starts, I mean, DAP is just this crazy term. It feels like it's this like really foreign, weird thing. All it means is that you sign in with your wallet instead of signing in with a username and password where the data is stored inside of that app, like inside of Facebook. So that's, that's the only real, like core underneath difference to keep in mind signing in with a wallet. But that is like a complete sea change in the way the internet works, because I have this, this key, this private key it's on my phone or my device or whatever. And I'm the only one that has it. So if somebody wanted to hack me, they need to go get access to my device. Two years ago, when Twitter got hacked, Barack Obama and Elon Musk were tweeting the same stuff. >>That's because Twitter had all the data. And so you needed to hack Twitter instead of each individual person, it's a completely different security model. It's, it's way better for users to have that. But if you're thinking from the user perspective what's going to happen is, is that instead of Facebook storing all of my data, and then me being trapped inside of Facebook, I'm going to store it. And I'm gonna move around on the internet, logging in with my web three username, my, my, my NFT domain name. And I'm going to have all my data with me. And then I could use a hundred different Facebooks all in one day. And it would be effortless for me to go and move from one to the other. So the monopoly situation that we exist in as a society is because of the way data storage works. >>So that's the huge point. So let's just, let's double down on that for one more. Second, this is huge point. I want to get your thoughts. I think people don't understand that in the mainstream having that horizontal traversal or, or, or the ability to move around with your identity in this case, your unstoppable domain and your data allows the user to take it from place to place. It's like going to other apps that could be Facebook where the user's in charge. And they're either deciding whether to share their data or not, or are certainly continually their data. And this allows for more of a horizontal scalability for the user, not for a company. >>Yeah. And what's going to happen is, is users are building up their reputation. They're building up their identity in web three. So you have your username and you have your, your profile and you have certain badges of, you know, activities that you've done. And you're building up this reputation. And now apps are looking at that and they're starting to create social networks and other things to provide me services because I, it started with the user as, or the user is starting to collect all this valuable data. And then apps are saying, well, Hey, let me give you a special experience based on that, but the real thing, and this is like, this is like the core mean, this is just like a core capitalist idea. In general, you have more competition, you get a better experience for users. We have not had competition on, on, in web two for decades because these companies have become monopolies. And what web three is really allowing is this wide open competition. And, and that is what, that's the core thing. Like, it's not like, you know, it's going to take time for, for, for web three to get better than web two. You know, it's very, very early days, but the reason why it's going to work is because of the competitive aspect here. Like you can just, it's just so much better for consumers when this happened. >>I would also add to that, first of all, great point, great insight. I would also add that the web presence technology based upon DNS specifically is first of all, it's asking, so it's not foreign characters. It's not union code for, for the geeks out there, but that's limiting to its limits you to be on a site. And so I think the combination of kind of inadequate or antiquated DNS has limitations. So if, and that doesn't help communities, right? So when you're in the communities, you have potentially marketplaces, that could be anywhere. So if you have a ID and just kind of thinking it forward here, but if you have your own data and your own ID, you can jump into a marketplace two-sided marketplace anywhere. And app can provide that if the community is robust, this is kind of where I see the use case going. How do you guys, do you guys agree with that statement and how do you see that ability for the user to take advantage of other competitive or new emerging communities or marketplace? >>So I think it all comes down. So I identity is just this huge problem in web two. And part of the reason why it's very, very hard for new marketplaces and new communities to emerge is because you need all kinds of trust and reputation. And it's very hard to get, to get real information about the users that you're interacting with. If you're, if you're in the web three paradigm, then what happens is, is you can go and check certain things on the blockchain to see if they're true. And you can know that they're true. A hundred percent. You can know that I have used unit swab in the past 30 days and open, see in the past 30 days, you can know for sure that this wallet is mine. The same owner of this wallet also owns this other wallet, owns this certain asset. So all of having the ability to know certain things about a stranger is really what's going to change behavior. >>And one of the things that we're really excited about is being able to prove information about yourself without sharing it. So I can tell you, Hey, I'm a unique person. I'm an American, I'm not an American, but I don't have to tell you who I am. And, and you can still know that it's true. And, and that is that concept is going to be what enables, what you're talking about. I'm going to be able to show up in some new community that was created two hours ago, and we can all trust each other that a certain set of facts are true. And that's possible because of >>Exchange and exchange value with smart contracts and other no middlemen involved activities, which is the promise of the new decentralized web. All right. So let me ask you a question on that, because I think this is key. The anonymous point is huge. If you look at any kind of abstraction layers or any evolution in technology over the years, it's always been about cleaning up the mess or the, or extending capabilities of something that was inadequate. We mentioned DNS. Now you got this, there's a lot of problems with web two, 2.0, social bots. You mentioned bots, bots are anonymous and they don't have a lot of time in market. So it's easy to start bots and everyone who does either scraping bots, everyone knows this. What you just pointed out was an ops environment that was user choice, but has all the data that could be verified. So it's almost like a blue check mark on Twitter without your name, >>Kind of, it's good. It's going to be hundreds of check marks, but exactly, because there's so many different things that you're going to want to be, you're going to want to communicate to strangers, but that's exactly the right. That's exactly the right mental model. It's going to be these check marks for all kinds of different contexts. And that's, what's going to enable people to trust that they're, you know, you're talking to a real person or you're talking to the type of person you thought you were talking to, et cetera. But yeah, it's, it's, you know, I, I think that the issues that we have with bots today are because a web tool has failed at solving identity. I think Facebook at one point was deleting half a billion fake accounts per quarter. Something like the entire number of user profiles. They were deleting per you know, per year. So it's just a total. >>They spring up like mushrooms. They just pop up the thing. This is the problem. I mean, the data that you acquire in new siloed platforms is used by them, the company. So you don't own the data. So you become the product as the cliche goes. But what you're saying is if you have an identity and you pop around to multiple sites, you also have your digital footprints and your exhaust that you own. Okay. That's time. That's reputation data. I mean, you can cut it any way you want, but the point is, it's your stuff over time, that's yours and that's immutable. It's on the blockchain. You can store it and make that permanent and add to it. Exactly. That's, that's a time-based thing versus today, bots that are spreading misinformation can, can get popped up when they get killed. They just start another one. So time actually is a metric for quality here. >>Absolutely. And people already use it in the crypto world to say like, Hey, this wallet was created greater than two years ago. This wallet has had, you know, head has had transactions for at least three or four years. Like this is probably a real, you know, this is probably a legit legitimate user and anybody can look that up. I mean, we could go look it up together right now on, on ether scan. It would take, you know, a minute. >>Yeah. It's awesome. Yeah. I'm a big fan. I can tell, I love this product. I think you guys are gonna do really well. Congratulations. I'm a big fan. I think this is needed. What are some of the deals you've done? blockchain.com has won an opera. Can you take us through those deals and why they're working with you? We'll start with blockchain.com. >>Yeah. So the whole thing here is that this identity standard for web three apps need to choose to support it. So we spent several years as a company working to get as many crypto wallets and browsers and crypto exchanges to support this, to support this identity standard. Some of the, some of the, the, the largest, and probably, you know, most, most popular companies to have done. This are blockchain.com. For example, blockchain.com, one of the largest crypto wallets in the world. And you can use your domain names instead of crypto addresses. And, and, and this is, this is, this is super cool because blockchain.com in particular focuses on onboarding new users. So they're very focused on how we're going to get the next 4 billion internet users to use this tech. And they said, you know, usernames are going to be essential. Like, how can we onboard this next several billion people? If we have to explain to them about all these crazy addresses, and it's not just one, like we want to give you 10 40 character addresses for all these different contexts. Like, it's just, it's just, it's just no way people are gonna be able to do that without, without having a username. So that's why we're really excited about, about what blockchain that comes through. And they, they, they want to train users that this is the way you should use it. >>Yeah. And certainly no one wants to remember. I remember writing down all my writing. I, I'm not, I was never a big wallet fan cause all the hacks, I used to write it down and store it in my safe. But if the house burns down or I, I kick the can I'm, who's going to find it. Right? So again, these are all important things, your key storing it, securing it, super important. Talk about opera. And that's an interesting partnership because it's got a browser and people know what it is, what are they doing? Different almost imagine they're innovating around the identity and what people's experiences with, what they touch. >>So this is, this is one of those things. That's a little bit easier. And I strongly encourage everybody to go and try dApps after this. Cause this is going to be one of those concepts to be a little easier. If you, if you try it, then if you hear about it, but the concept of a wallet and a browser are kind of merging. So it makes sense to have a wallet inside of your browser. Because when you go to a website, the website is going to want you to sign in with your wallet. So having that be in one app is quite convenient for users. And so opera was one of the trailblazers, a traditional browser that added a crypto wallet so that you can store money in there. And then also added support for domain names, for payments and for websites. So you can type in Brad dot crypto and you can send me money or you can type in Brad dot crypto into the browser and you can check out my website. I've got a little NFT gallery. You can see my collection up there right now. So that's the, that's the idea is that browsers have this kind of super power in a web three. And what I think is going to happen opera and brave have been kind of the trailblazers here. But I think is going to happen is that these traditional browsers are going to wake up and they're going to see that integrating a wallet is critical for them to be able to provide services to consumers. >>I mean, it is an app. I mean, why not make it a D app as well? Because why wouldn't I want to just send you crypto, like Venmo, you mentioned earlier, which people can understand that concept. Ben, let me make my cash. Same concept here, but built in to the browser, which is not a browser anymore. It's a, a reader, a D app reader, basically with a wallet. All right. So, so what does this mean for you guys in the marketplace? You've got opera pushing the envelope on browsing, changing the experience, enabling the applications to be discovered and navigated and consumed. You got blockchain.com, blockchain.com with the wallets and being embedded there. Good distribution. How, what, who are you looking for for partners? How do people partner? Let's just say the cube wants to do NFTs and we want to have a login for our communities, which are all open. How do we partner with you? Or do we have to wait? Or is there a, I mean, take us through the partnership strategy. How do we, how do people engage with unstoppable Dwayne's >>Yeah, so, I mean, I think that if you're, you know, if you're a wallet or a crypto exchange, it's super easy, we would love to have you support being able to send money using domains. We also have all sorts of different kind of marketing activities we can do together. We can give out free stuff to, to your communities. We have a bunch of education that we do. We're really trying to be this onboarding point to web three. So there's, I think a lot of, a lot of cool stuff we can do together on the commercial side and on the, the, the marketing side. And then the other category that we didn't talk about was dabs. And we now have this login with unstoppable domains, which you kind of alluded to there. And so you can log in with your domain name and then you can give the app permission to get certain information about you or proof of information about you, not the actual information, if you don't want to share it because it's your choice and you're in control. And so that would be, that would be another thing. Like if you all launch a DAP, we should absolutely have log-in with unstoppable. >>Yeah. There's so much headroom here. You've got a short-term solution with exchange. Get that distribution. I get that that's early days of the foundation, push the distribution, get you guys everywhere. But the real success comes in for the login. I mean, the sign-on single sign-on concept. I think that's going to be powerful, great stuff. Okay. Future, tell us something we don't know about ensemble domains that people might be interested in. >>I think it's really, I think the thing that you're going to hear about a lot from us in the future is going to be around this idea of identity, of being able to prove that you're a human and be able to tell apps that and apps are going to give you all kinds of special access and rewards and all kinds of other things, because, because you gave them that information. So that's the that's, that's probably, that's the hint I'm going to drop. >>Yeah. It's interesting. Brad, you bring trust, you bring quality verified data to intelligence, software, and machine learning, AI and access to distributed communities and distributed applications. Interesting to see what the software does, what that, cause it traditionally didn't have that before. I mean just in mindblowing, I mean, it's pretty crazy great stuff, Brad. Thanks for coming on. Thanks for sharing the insight. Co-founder unstoppable domains, Brad camp. Thanks for stopping by the cubes. Showcase with unstoppable domains.

Published Date : Feb 21 2022

SUMMARY :

Can the co-founders here with me have ensembles mains break. You know, the white paper came out and then, you know how it developed was organically. No one else can turn you off. the token started coming in, you started seeing much more engineering, focused, not the way moving, you know, billions of dollars of value is going to work in the future. What are some of the things that you can share about some of your business activity that points to how And it's the same identity across all your apps. So it's not just the crypto companies that you're thinking of. that take advantage of, of the architecture and then this idea of users owning their own data. And I'm the only one that has it. And I'm gonna move around on the internet, logging in with my web three username, So that's the huge point. So you have your username and you have your, your profile and you have certain badges So if you have a ID and just kind of thinking it forward here, but if you have your own So all of having the ability to know certain I'm an American, I'm not an American, but I don't have to tell you who I am. So let me ask you a question on that, that they're, you know, you're talking to a real person or you're talking to the type of person you thought you were talking I mean, the data that you acquire in Like this is probably a real, you know, this is probably a legit legitimate user and anybody can look that up. I think you guys are gonna do And you can use your domain names instead of crypto addresses. But if the house burns down or I, I kick the can I'm, who's going to find it. So you can type envelope on browsing, changing the experience, enabling the applications to be discovered and navigated And so you can log in with your domain name and of the foundation, push the distribution, get you guys everywhere. and be able to tell apps that and apps are going to give you all kinds of special access and Brad, you bring trust, you bring quality verified data to intelligence,

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Mark Roberge, Stage 2 Capital | CUBE Conversations, June 2020


 

(upbeat music) >> From theCUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a Cube conversation. >> Hi everybody, this is Dave Vellante. And as you know, I've been running a CxO series in this COVID economy. And as we go into the post-isolation world, really want to focus and expand our scope and really look at startups. And of course, we're going to look at startups, let's follow the money. And I want to start with the investor. Mark Roberge is here. He's the managing director at Stage 2 capital. He's a professor at the Harvard Business School, former CRO over at HubSpot. Mark, great to see you. Thanks for coming on. >> Yeah, you bet, Dave. Thanks for having me. >> So I love that, you know... looking at your career a little bit, on your LinkedIn and following some of your videos, I love the fact that you did, and now you teach and you're also applying it with Stage 2 Capital. Tell us a little bit more about both of your career and Stage 2. >> Yeah, I mean, a lot of it's a bit serendipitous, especially last 10 years, but I've always had this learn, do, teach framework in my, in mind as I go through the decades of my career, you know, like you're probably like 80% learning in your twenties, early thirties and you know, 20% doing. Then, you know, I think my thirties was like leading the HubSpot sales team, a lot of doing, a little bit of teaching, you know, kind of hopping into different schools, et cetera, and also doing a lot of, some writing. And now like, I'm teaching it. I think investing kind of falls into that too, you know, where you've got this amazing opportunity to meet, the next generation of, of extraordinary entrepreneurs and engage with them. So yeah, that, that has been my career. You know, Dave, I've been a, passionate entrepreneur since 22 and then, the last one I did was HubSpot and that led to just an opportunity to build out one of the first sales teams in a complete inside environment, which opened up the doors for a data driven mindset and all this innovation that led to a book that led to recruitment on HBS's standpoint, to like come and teach that stuff, which was such a humbling honor to pursue. And that led to me a meeting my co-founder, Jay Po, of Stage 2 Capital, who was a customer to essentially start the first VC fund, running back by sales and marketing leaders, which was his vision. But when he proposed it to me, addressed a pretty sizeable void, that I saw, in the entrepreneur ecosystem that I thought could make a substantial impact to the success rate of startups. >> Great, I want to talk a little bit about how you guys compete and what's different there, but you know, I've read some of your work, looked at some of your videos, and we can bring that into the conversation. But I think you've got some real forward-thinking for example, on the, you know, the best path to the upper right. The upper right, being that, that xy-axis on growth and adoption, you know, do you go for hyper-growth or do you go for adoption? How you align sales and marketing, how you compensate salespeople. I think you've got some, some leading-edge thinking on that, that I'd love for you to bring into the conversation, but let's start with Stage 2. I mean, how do you compete with the big guys? What's different about Stage 2 Capital? >> Yeah, I mean, first and foremost, we're a bunch of sales and marketing and execs. I mean, our backing is, a hundred plus CROs, VPs of marketing, CMOs from, from the public companies. I mean, Dropbox, LinkedIn, Oracle, Salesforce, SurveyMonkey, Lyft, Asana, I mean, just pick a unicorn, we probably have some representation from it. So that's, a big part of how we compete, is most of the time, when a rocket ship startup is about to build a sales team, one of our LPs gets a call. And because of that, we get a call, right. And, and so there's, we're just deep in, in helping... So first off, assess the potential and risks of a startup in their current, go to market design, and then really, you know, stepping in, not just with capital, but a lot of know-how in terms of, you know, how to best develop this go-to-market for their particular context. So that's a big part of our differentiation. I don't think we've ever lost a deal that we tried to get into, you know, for that reason, just because we come in at the right stage, that's right for our value prop. I'd say Dave, the biggest, sort of difference, in our investing theme. And this really comes out of like, post HubSpot. In addition to teaching the HBS, I did parachute into a different startup every quarter, for one day, where you can kind of like assess their go-to-market, looking for, like, what is the underlying consistency of those series A businesses that become unicorns versus those that flatline. And if I, you know, I've now written like 50 pages on it, which I, you know, we can, we can highlight to the crew, but the underlying cliffnotes is really, the avoidance of a premature focus on top line revenue growth, and an acute focus early on, on customer attention. And, I think like, for those of you, who run in that early stage venture community these days, and especially in Silicon Valley, there's this like, triple, triple, double, double notion of, like year one, triple revenue, year two, triple revenue, year three, double revenue, year four, double revenue, it's kind of evolved to be like the holy grail of what your objectives should be. And I do think like there is a fraction of companies that are ready for that and a large amount of them that, should they pursue that path, will lead to failure. And, and so, we take a heavy lens toward world-class customer retention as a prerequisite, to any sort of triple, triple, double, double blitzscaling type model. >> So, let me ask you a couple of questions there. So it sounds like your LPs are heavily, not only heavily and financially invested, but also are very active. I mean, is that a, is that a fears thing? How active are the LPs in reality? I mean, they're busy people. They're they're software operators. >> Yeah. >> Do they really get involved in businesses? >> Absolutely. I mean, half of our deals that we did in fund one came from the LPs. So we get half of our funnel, comes from LPs. Okay. So it's always like source-pick-win-support. That's like, what basically a VC does. And our LPs are involved in every piece of that. Any deal that we do, we'll bring in four or five of our LPs to help us with diligence, where they have particular expertise in. So we did an insuretech company in Q4, one of our LPs runs insurance practice at Workday. And this particular play he's selling it to big insurance companies. He was extremely helpful, to understand that domain. Post investment, we always bring in four or five LPs to go deeper than I can on a particular topic. So one of our plays is about to stand up in account based marketing, you know, capability. So we brought in the CMO, a former CMO at Rapid7 and the CMO at Unisys, both of which have, stood in, stood up like, account based marketing practices, much more deeply, than I could. You know of course, we take the time to get to know our LPs and understand both their skills, and experiences as well as their willingness to help, We have Jay Simons, who's the President of Atlassian. He doesn't have like hours every quarter, he's running a $50 billion company, right? So we have Brian Halligan, the CEO of HubSpot, right? He's running a $10 billion company now. So, we just get deal flow from them and maybe like an event once or twice a year, versus I would say like 10 to 20% of our LPs are like that. I would say 60% of them are active operators who are like, "You know what? I just miss the early days, and if I could be active with one or two companies a quarter, I would love that." And I would say like a quarter of them are like semi-retired and they're like, they're choosing between helping our company and being on the boat or the golf course. >> Is this just kind of a new model? Do you see having a different philosophy where you want to have a higher success rate? I mean, of course everybody wants to have a, you know, bat a thousand. >> Yeah. >> But I wonder if you could address that. >> Yeah. I don't think it, I'm not advocating slower growth, but just healthier growth. And it's just like an extra, it's really not different than sort of the blitzscaling oriented San Francisco VC, okay? So, you know, I would say when we were doing startups in the nineties, early 2000s before The Lean Startup, we would have this idea and build it in a room for a year and then sell it in parallel, basically sell it everywhere and Eric Ries and The Lean Startup changed all that. Like he introduced MVPs and pivots and agile development and we quickly moved to, a model of like, yeah, when you have this idea, it's not like... You're really learning, keep the team small, keep the burn low, pivot, pivot, pivot, stay agile and find product-market fit. And once you do that, scale. I would say even like, West Coast blitzscaling oriented VCs, I agree with that. My only take is... We're not being scientifically rigorous, on that transition point. Go ask like 10 VCs or 10 entrepreneurs, what's product-market fit, and you'll get 10 different answers. And you'll get answers like when you have lots of sales, I just, profoundly disagree with that. I think, revenue in sales has very little to do with product-market fit. That's like, that's like message-market fit. Like selling ice to Eskimos. If I can sell ice to Eskimos, it doesn't mean that product-market fit. The Eskimos didn't need the ice. It just means I was good at like pitching, right? You know, other folks talk about like, having a workable product in a big market. It's just too qualitative. Right? So, that's all I'm advocating is, that, I think almost all entrepreneurs and investors agree, there's this incubation, rapid learning stage. And then there's this thing called product-market fit, where we switch to rapid scale. And all I'm advocating is like more scientist science and rigor, to understanding some sequences that need to be checked off. And a little bit more science and rigor on what is the optimal pace of scale. Because when it comes to scale, like pretty much 50 out of 50 times, when I talk to a series A company, they have like 15 employees, two sales reps, they got to like 2 million in revenue. They raise an 8 million-dollar round in series A, and they hired 12 salespeople the next month. You know, and Dave, you and your brother, who runs a large sales team, can really understand how that's going to failure almost all the time. (Dave mumbles) >> Like it's just... >> Yeah it's a killer. >> To be able to like absorb 10 reps in a month, being a 50, it's just like... Who even does all those interviews? Who onboards them? Who manages them? How do we feed them with demand? Like these are some of the things I just think, warrant more data and science to drive the decisions on when and how fast to scale. >> Mark, what is the key indicator then, of product-market fit? Is it adoption? Is it renewal rates? >> Yeah. It's retention in my opinion. Right? So, so the, the very simple framework that I require is you're ready to scale when you have product-market and go to market-fit. And let's be, extremely precise, and rigorous on the definitions. So, product-market fit for me, the best metric is retention. You know, that essentially means someone not only purchased your offering, but experienced your offering. And, after that experience decided to repurchase. Whether they buy more from you or they renew or whatever it is. Now, the problem with it is, in many, like in the world we live inside's, it's like, the retention rate of the customers we acquire this quarter is not evident for a year. Right, and we don't have a year to learn. We don't have a year to wait and see. So what we have to do is come up with a leading indicator to customer retention. And that's something that I just hope we see more entrepreneurs talking about, in their product market fit journey. And more investors asking about, is what is your lead indicator to customer retention? Cause when that gets checked off, then I believe you have product-market fit, okay? So, there's some documentation on some unicorns that have flirted with this. I think Silicon Valley calls it the aha moment. That's great. Just like what. So like Slack, an example, like, the format I like to use for the lead indicator of customer retention is P percent of customers, do E event, in T time, okay? So, it basically boils it down to those three variables, P E T. So if we bring that to life and humanize it, 70% of the customers, we sign up, this is Slack, 70% of the customers who sign up, send 2000 team messages in 30 days, if that happens, we have product-market fit. I like that a lot more, than getting to a million in revenue or like having a workable product in a big market. Dropbox, 85% of customers, share one file in one hour. HubSpot, I know this was the case, 75% of customers, use five or more of the 25 features in the platform, within 60 days. Okay? P percent, do E event, in T time. So, if we can just format that, and look at that through customer cohorts, we often get visibility into, into true product market-fit within weeks, if not like a month or two. And it's scientifically, data-driven in terms of his foundation. >> Love it. And then of course, you can align sales compensation, you know, with that retention. You've talked a lot about that, in some of your work. I want to get into some of the things that stage two is doing. You invest in SaaS companies. If I understand it correctly, it's not necessarily early stage. You're looking for companies that have sort of achieved some degree of revenue and now need help. It needs some operational help and scaling. Is that correct? >> Yeah. Yeah. So it's a little bit broader in size, as any sort of like B2B software, any software company that's scaling through a sales team. I mean, look at our backers and look at my background. That's, that's what we have experience in. So not really any consumer plays. And yeah, I mean, we're not, we have a couple product LPs. We have a couple of CFO type LPs. We have a couple like talent HR LPs, but most of us are go-to-market. So we don't, you know, there's awesome seed funds out there that help people set up their product and engineering team and go from zero to one in terms of the MVP and find product-market fit. Right? We like to come in right after that. So it's usually like between the seed and the A, usually the revenue is between half a million and 1.5 million. And of course we put an extraordinary premium on customer retention, okay? Whereas I think most of our peers put an extraordinary premium on top line revenue growth. We put an extraordinary premium on retention. So if I find a $700,000 business that, you know, has whatever 50, 70 customers, you know, depending on their ticket size, it has like North of 90% local retention. That's super exciting. Even if they're only growing like 60%, it's super exciting. >> What's a typical size of investments. Do you typically take board seats or not? >> Yeah. We typically put in like between like seven hundred K, one and a half million, in the first check and then have, larger amounts for follow on. So on the A and the B. We try not to take board's seats to be honest with you, but instead the board observers. It's a little bit selfish in terms of our funds scale. Like the general counsel from other venture capitalists is of course, like, the board seat is there for proper governance in terms of like, having some control over expenditures and acquisition conversations, et cetera, or decisions. But a lot of people who have had experience with boards know that they're very like easy and time efficient when the company is going well. And there are a ton of work when the company is not going well. And it really hurts the scale, especially on a smaller fund like us. So we do like to have board observers seats, and we go to most of the board meetings so that our voice is heard. But as long as there's another fund in there that, has, world-class track record in terms of, holding proper governance at the board level, we prefer to defer to them on that. >> All right, so the COVID lock down, hit really in earnest in March, of course, we all saw the Sequoia memo, The Black Swan memo. You were, I think it HubSpot, when, you remember the Rest In Peace Good Times memo, came out very sort of negative, put up all over the industry, you know, stop spending. But there was some other good advice in there. I don't mean to sort of, go too hard on that, but, it was generally a negative sentiment. What was your advice to your portfolio companies, when COVID hit, what were you telling them? >> Yeah, I summarized this in our lead a blog article. We kicked off our blog, which is partially related to COVID in April, which has kind of summarize these tips. So yes, you are correct, Dave. I was running sales at HubSpot in '08 when we had last sort of major economic, destabilization. And I was freaking out, you know (laughs briefly) at the time we were still young, like 20, 30 reps and numbers to chase. And... I was, actually, after that year, looking back, we are very fortunate that we had a value prop that was very recession-proof. We were selling to the small business community, who at the time was cutting everything except new ways to generate sales. And we happen to have the answer to that and it happened to work, right? So it showed me that, there's different levels of being recession proof. And we accelerated the raise of our second fund for stage two with the anticipation that there would be a recession, which, you know, in the venture world, some of the best things you could do is close a fund and then go into a recession, because, there's more deals out there. The valuations are lower and it's much easier to understand, nice to have versus must have value props. So, the common theme I saw in talking to my peers who looked back in the '01 crisis, as well as the '08 crisis, a year later was not making a bolder decision to reorient their company in the current times. And usually on the go-to-market, that's two factors, the ICP who you're selling to, ideal customer profile and the CVP, what your message is, what's your customer value prop. And that was really, in addition to just stabilizing cash positions and putting some plans in there. That was the biggest thing we pushed our portfolio on was, almost like going through the exercise, like it's so hard as a human, to have put like nine months into a significant investment leading up to COVID and now the outcome of that investment is no longer relevant. And it's so hard to let that go. You know what I mean? >> Yeah. >> But you have to, you have to. And now it's everything from like, you spent two years learning how to sell to this one persona. And now that persona is like, gyms, retail and travel companies. Like you've got to let that go. (chuckle simultaneously) You know what I mean? Like, and, you know, it's just like... So that's really what we had to push folks on was just, you know, talking to founders and basically saying this weekend, get into a great headspace and like, pretend like you were parachuted into your company as a fresh CEO today. And look around and appreciate the world and what it is. What is this world? What are the buyers talking about? Which markets are hot, which markets are not, look at the assets that you have, look at your product, look at your staff, look at your partners, look at your customer base, and come up with a strategy from the ground up based on that. And forget about everything you've done in the last year. Right? And so, that's really what we pushed hard on. And in some cases, people just like jumped right on it. It was awesome. We had a residential real estate company that within two weeks, stood up a virtual open house module that sold like hotcakes. >> Yeah. >> That was fantastic execution. And we had other folks that we had to have like three meetings with to push them deep enough, to go more boldly. But that, was really the underlying pattern that I saw in past, recessions and something I pushed the portfolio on, is just being very bold on your pivots. >> Right? So I wanted to ask you how your portfolio companies are doing. I'm imagining you saw some looked at this opportunity as a tailwind. >> Yeah. >> You mentioned the virtual, open house, a saw that maybe were exposed, had, revenue exposure to hard-hit industries and others kind of in the middle. How are your portfolio companies doing? >> Yes, strong. I'm trying to figure out, like, of course I'm going to say that, but I'm trying to figure out like how to provide quant, to just demonstrate that. We were fortunate that we had no one, and this was just dumb luck. I mean, we had no one exclusively selling to like travel, or, restaurants or something. That's just bad luck if you were, and we're fortunate that we got a little lucky there, We put a big premium, obviously we had put a big premium on customer retention. And that, we always looked at that through our recession proof lens at all our investments. So I think that helped, but yeah, I mean, we've had, first off, we made one investment post COVID. That was the last investment on our first fund and that particular company, March, April, May, their results were 20% higher than any month in history. Those are the types of deals we're seeing now is like, you literally find some deals that are accelerating since COVID and you really just have to assess if it's permanent or temporary, but that one was exciting. We have a telemedicine company that's just like, really accelerating post COVID, again, luck, you know, in terms of just their alignment with the new world we're living in. And then, jeez! I mean, we've had, I think four term sheets, for markups in our portfolio since March. So I think that's a good sign. You know, we only made 11 investments and four of them, either have verbal or submitted term sheets on markups. So again, I feel like the portfolio is doing quite well, and I'm just trying to provide some quantitative measures. So it doesn't feel like a political answer. (Mark chuckles) >> Well, thank you for that, but now, how have you, or have you changed your sort of your thesis post COVID? Do you feel like your... >> Sure. >> Your approach was sort of geared towards, you know, this... >> Yeah. >> Post COVID environment? But what changes have you made. >> A little bit, like, I think in any bull market, generally speaking, there's just going to be a lot of like triple, triple, double, double blitzscaling, huge focus on top-line revenue growth. And in any down market, there's going to be a lot of focus on customer retention unit economics. Now we've always invested in the latter, so that doesn't change much. There's a couple of things that have changed. Number one, we do look for acceleration post COVID. Now, that obviously we were not, we weren't... That lens didn't exist pre-COVID, So in addition to like great retention, selling through a sales team, around the half million to a million revenue, we want to see acceleration since COVID and we'll do diligence to understand if that's a permanent, or a temporary advantage. I would say like... Markets like San Francisco, I think become more attractive in post COVID. There's just like, San Francisco has some magic happening there's some VC funds that avoid it, cause it's too expensive. There's some VC funds that only invest in San Francisco, because there's magic happening. We've always just been, you know... we have two portfolio companies there that have done well. Like we look at it and if it's too expensive, we have to avoid it. But we do agree that there's magic happening. I did look at a company last week. (chuckles inaudibly) So Dave, there are 300K in revenue, and their last valuation is 300 million. (both chuckle) >> Okay, so why is San Francisco more attractive, Mark? >> Well, I mean and those happened in Boston too. >> We looked at... (Mark speaks inaudibly) >> I thought you were going to tell me the valuations were down. (Dave speaks inaudibly) >> Here's the deal all right, sometimes they do, sometimes they don't and this is one, but in general, I think like they have come down. And honestly, the other thing that's happened is good entrepreneurs that weren't raising are now raising. Okay? So, a market like that I think becomes more attractive. The other thing that I think that happens is your sort of following strategies different. Okay so, there is some statistical evidence that, you know, obviously we're coming out of a bear market, a bullish market in, in both the public and the private equities. And there's been a lot of talk about valuations in the private sector is just outrageous. And so, you know, we're fortunate that we come in at this like post seed, pre-A, where it's not as impacted. It is, but not as or hasn't been, but because there's so many more multibillion-dollar funds that have to deploy 30 to 50 million per investment, there's a lot of heating up that's happened at that stage. Okay? And so pre COVID, we would have taken advantage of that by taking either all or some of our money off the table, in these following growth rounds. You know, as an example, we had a company that we made an investment with around 30 million evaluation and 18 months later, they had a term sheet for 500. So that's a pretty good return in 18 months. And you know, that's an expensive, you know, so that that's like, wow, you know, we probably, even though we're super bullish on the company, we may want to take off a 2X exposition... >> Yeah. >> And take advantage of the secondaries. And the other thing that happens here, as you pointed out, Dave is like, risk is not, it doesn't become de-risk with later rounds. Like these big billion dollar funds come in, they put pressure on very aggressive strategic moves that sometimes kills companies and completely outside of our control. So it's not that we're not bullish on the company, it's just that there's new sets of risks that are outside of the scope of our work. And so, so that that's probably like a less, a lesser opportunity post COVID and we have to think longer term and have more patient capital, as we navigate the next year or so of the economy. >> Yeah, so we've got to wrap, but I want to better understand the relationship between the public markets and you've seen the NASDAQ up, which is just unbelievable when you look at what's happening in main street, and the relationship between the public markets and the private markets, are you saying, they're sort of tracking, but not really identical. I mean, what's the relationship. >> Okay, there's a hundred, there's thousands of people that are better at that than me. Like the kind of like anecdotal thoughts that I, or the anecdotal narrative that I've heard in past recessions and actually saw too, was the private market, when the public market dropped, it took nine months roughly for the private market to correct. Okay, so there was a lag. And so there's, some arguments that, that would happen here, but this is just a weird situation, right? Of like the market, even though we're going through societal crazy uncertainty, turmoil and, and tremendous tragedy, the markets did drop, but they're pretty hot right now, specifically in tech. And so there's a number of schools of thoughts there that like some people claim that tech is like the utilities companies of the eighties, where it's just a necessity and it's always going to be there regardless of the economy. Some people argue that what's happened with COVID and the remote workplace have made, you know, accelerated the adoption of tech, the inevitable adoption, and others could argue that like, you know, the worst is still the come. >> Yeah. And of course, you've got The Fed injecting so much liquidity into the system, low interest rates, Mark, last question. Give me a pro tip for entrepreneurs. (Mark Sighs) >> I would say, like, we've talked a lot about, this methodology with, you know, customer retention, really focusing there, align everything there as opposed to top line revenue growth initially. I think that the extension I do at this point is, do your diligence on your investors, and what their thoughts are on your future growth plans to see if they're aligned. Cause that, that becomes like, I think a lot of entrepreneurs, when they dig into this work, they do want to operate around it. But that becomes that much harder when you have investors that think a different way. So I would just, you know, just always keep in mind that, you know, I know it's so hard to raise money, but you know, do the diligence on your investors to understand, what they'd like to see in the next two years and how it's aligned with your own vision. >> Mark is really great having you on. I'd love to have you back and as this thing progresses, and see how it all shakes out. It really a pleasure. Thanks for coming on. >> No, thanks, Dave. I appreciate you having me on. >> And thank you everybody for watching. This is Dave Vellante for The Cube. We'll see you next time. (music plays)

Published Date : Jun 27 2020

SUMMARY :

leaders all around the world. And as you know, Yeah, you bet, Dave. I love the fact that you HubSpot and that led to just and what's different there, but you know, and then really, you know, stepping in, I mean, is that a, is that a fears thing? and being on the boat or the golf course. wants to have a, you know, And once you do that, scale. the things I just think, 70% of the customers, we sign up, And then of course, you can So we don't, you know, Do you typically take board seats or not? And it really hurts the scale, I don't mean to sort And I was freaking out, you know at the assets that you have, I pushed the portfolio on, So I wanted to ask you how and others kind of in the middle. So again, I feel like the or have you changed your sort you know, this... But what changes have you made. So in addition to like great retention, We've always just been, you know... happened in Boston too. We looked at... I thought you were going to tell me And so, you know, we're And the other thing that happens here, and the private markets, are you saying, that like, you know, And of course, you've got The Fed to raise money, but you know, I'd love to have you back I appreciate you having me on. And thank you everybody for watching.

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Darren Murph, GitLab | CUBE Conversation, April 2020


 

>> Narrator: From theCUBE Studios and Palo Alto in Boston. Connecting with thought leaders all around the world. This is a CUBE conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're at our Palo Alto studio as kind of our on going leadership coverage of what's happening with the COVID crisis, and really looking out into our community to find experts who can provide tips and tricks, and some guidance as everyone is kind of charting these uncharted waters if you will. And we've got a great cube alarm in our database. He's a fantastic resourcer. We're excited to get him on. Share the information with you. We'd like to welcome once again, Darren Murph. He is the Head of Remote for GitLab. Darren, great to see you. >> Absolutely, great to be here. Thanks for having me. >> Absolutely, so thank you and. First off, we had you on earlier this year, back when things were normal, in kind of a regular review. Who knew that you would be at the center of the work-from-home universe just a few short months later. I mean, you've been doing this for ever. So it's kind of a wile old veteran of the work-from-home, or not even from home, just work from some place else. What are some top level things that you can share for people that have never experienced this before? >> Yeah, on the working front. If you're one of the people that are working from home, I think there's a couple of things you can do to help acclimate, make your world a little bit better. The first is to try to create some sort of separation between your work life and your personal life. Now if you have a home big enough that you can dedicate a workspace to being your office, that's going to help a lot. Help from a focus standpoint and just. You don't want those lines between work and life to blur too much, that's where isolation kicks in. That's where burnout kicks in. You want to do whatever you can to avoid. You got to remember, when you're not physically walking out of a office and disconnecting from work. You have to replicate that and recreate that. I actually recommend for people that used to have a commute and now they don't. I would actually black something in your calendar, whether that's cooking, cleaning, spending time with your family. Resting more, anything so that you ramp into your day very deliberately and ramp out of very deliberately. Now on the team leading front. I'm going to say it may feel a little counter intuitive, but the further your team is from you, the more distributed they are. The more you really need to let go and allow them to have mechanism for feeding back to you. Managers job in a remote setting switches from just being a pure director, you're actually being an unblocker. A really active listener. And for people who have gotten to a certain point in their career through command and control, this is going to feel very strange, jarring and counter intuitive, but we've seen it time and time again. You need to trust that your workers are in a new environment. You have to give them a mechanism feeding back to you to help them unblock whatever it is. >> You know that's funny, we had someone on as part of this the other day, talking about leaders need to change their objectives that they're managing to, from kind of activity based, to deliverals based. And it actually floored me that someone is still writing in a blog in 2020, that people have to change their management deliverables from activity to deliverables. And it was so funny, you know, you had Martin Mikos on, we had him on too. My favorite comment was, "It's so easy to fake it in the office and look busy, "but when you're at home all you have is your deliverable." so it really, it seems like there's kind of a forcing function to get people to pay attention to the things they should be managing to anyway. >> You said it, forcing functions. I talk about this all the time, but there are so many forcing functions in remote that help you do remote well. But not only just do remote well, just run your business well. Even if you plan on going back to office. On some level there's a lot of things you can do now to help pave the infrastructure to creating a better and more effective team. And as a manager, if you have it in a writing down. The metrics or expectations for your direct reports in the office, now's the time to do it. Subjectivity is allowed to flourish in the office. You can praise or promote people just kind of how much you like them or how easy they are to work with. That really has nothing to do with metrics and results. I've often been asked, "How do you know if "someone's been working remotely?" And my response is, how do you know if they were working in the office. If you can't clearly answer that in the office, then you're not going to be able to answer it remotely. So frankly, in these times a lot of the burden falls more on the manager to actually take a hard look at what they're clarifying to their team. And if the metrics aren't laid out. It's on the manager to lay that out. It's not the responsibility of the direct report to figure out how to prove their worth. The manager has to be very articulant about what that value looks like. >> Right, and not only do they have to be articulate about what the deliverables are and what their expectations are, but. You guys have a remote play book GitLab has published, which is terrific. People should go online, it's 38 pages of dense, dense, dense material. It's a terrific resource, it's a open source, you got to love the open source, eat those. But one of the slides that jumped out to me, and it's consistent with a lot of these conversations that we're having, is that your frequency of communications when people are not in the same room together. Has to go up dramatically, which is a little counter intuitive, but what I found even more interesting was the variety of types of communication. Not just you kind of standard meeting, or you standard status on a project, or maybe a little bit of a look forward to some strategic stuff. But you outlined a whole variety of types of communication. Objectives or methods, or feel if you will, to help people stay connected and to help kind keep this team building going forward. >> So here's the thing about communication. You've got to be intentional about it in a remote setting. And in fact, you need to have more intentionality across the board in a remote setting. And communications is just a very obvious. So for a lot of companies, they leave a lot of things to spontaneity Inter-personal relationships and communications are two of the biggest ones. Where you may not actually lay out a plan for how work is communicated about, or what opportunities you give people to chat about their weekends, or sports, or anything like that. You just kind of put them in the same building and then people just kind of figure it out. In a remote setting that's unwise. You're going to get a lot of chaos and disfunction when people don't know how to communicate and on what channel. So at GitLab we're very prescriptive that work communication happens in a GitLab issue or a merge request. And then informal communication happens through Zoom calls or Slack. We actually expired our Slack messages after 90 days, specifically to force people not to do work in Slack. We want the work to begin where it needs to end up, and in that case it's a very, it's a tool, GitLab, that's built for asynchronous communication. We want to continue to encourage that bias towards asynchronous communication. So yeah, we write down everything about how we want people to communicate and through what channels. And that may sound like a lot of rules, but actually it's very much appreciated by our global team. We have over 1200 people, in more that 65 countries. And they all just need to know where communication is going to happen. And our team is really cohesive and on the same page because we're articulant about that. >> So I want to double down on that. On 'A secret is peace', 'cause you brought this up, or you and Stu brought it up in your conversation with Stu, and Stu raised an interesting point, right. Unfortunately in the day of email and connected phones, and this and that, there has grown an expectation that used to be business, okay was, "I'll get back to you within 24 hours "if you leave me a voicemail." And lord knows what it was when we were still typing letters and memos, and sticking stuff in the yellow envelop with the string, right, as multiple days. But somehow that all got changed to, "I need to hear back form you now." And often it feels like, if your trying to have just some uninterrupted work time, to get something done. It's like, why is your lack of planning suddenly my emergency. And you talked about, you can't operate that on a global, asynchronous team because everyone's in different timezones. And just by rule, there are going to be a lot of people that are not awake when you need the answer to that question. But that you've developed a culture that that's okay, and that that is kind of the flow and the pacing which A, forces people to ask in advance, not immediately when you need it. But also gives people unfettered time to actually plan to do work versus plan to answer communications. I wonder if you can dig into how did that evolve and how do you enforce that when somebody comes in from the outside world. >> The real key to that is something that might not be immediately apparent to everyone. Which is, at GitLab we try to shift as much burden as we possibly can humans to documentation. And this even starts at onboarding, where to get onboarded at GitLab, you get an onboarding issue within GitLab, with over 200 check boxes of things to read and knowledge assessments to take. And humans are a part of it, but very minimal compared to what most companies would do. And the thing that you just outlined was, we're talking about asking questions. Or tapping someone on the shoulder to fill in a knowledge gap. But at GitLab we want to write everything down in a very formalized structured way. We try to work handbook first. So we need to document all of our processes, protocols and solutions. Basically everything that we've ever seen or done, needs to be documented in the handbook. So it's not that GitLab team members just magically need less information, it's just that instead of having to ask someone on our team, we go ask the handbook. We go consult the documentation. And the more rich that your documentation is, the less you have to bother other people, and the less you need to rely on synchronicity. So for us it all starts with operating handbook first. That allows our humans to reserve their cycles for doing truly creative things, not just answering your question for the thousandth time. >> Right, another thing you covered, which I really enjoyed was getting senior executives to work from home for an extended period of time. Now obviously, before COVID that would probably be a lot harder to do. Well now COVID has forced that. And I think to your point about that is, it really forces the empathy for someone who had no interest in working from home. Didn't like to work from home. Loves going to the office, has their routine. Been doing it for decades, to kind of wake up to A, you need to have more empathy for what this is all about. And B, what's it all about by actually doing it. So I wonder, kind of your take in the movement to more of a work from anywhere future. Now that all the senior executives have been thrown into this work from home situation. >> Look Jeff, you never want to waste a crisis. We can't wish away the crisis that's in front of us, but we can choose how we respond to it. And this does present an opportunity to lay ground work, to lay infrastructure, to build a more remote organization. And I have absolutely advocated for companies to get their leadership teams out of the office for a meaningful amount of time. A month, ideally a quarter. So that they actually understand what the remote life is. They actually have some of those communication gaps and challenges so they can document what's happening. And then help fix it. But to your point, executives love going to the office because they're on a different playing field to begin with. They usually have an executive assistant. Things are just. There's less friction in general. So it behooves them to just kind of keep charging in that direction, but now what we have is a situation where all of those executives are remote. And I'm seeing a lot of them say, "You know what, I'm seeing the myths that I've perpetrated "break down in front of me." And this is even in the most suboptimal time ever to go remote. This isn't remote work, this is crisis induced work from home. We're all dealing with social isolation. Our parents are also doubling as homeschool teachers. We have a lot going on. And even on top of all of that, I'm amazed at how adaptable the human society has been. In just adjusting to this and figuring it out on the fly. And I think the companies that take this opportunity, to ask themselves the right question, and build this into their ongoing talent and operational strategy, will actually come out stronger on the other side. >> Yeah, as you said. This is as challenging as it's ever been. There was no planning ahead, you're spouse or significant other's also working from home. And has the same Zoom schedule as you do, for some strange reason, right. The kids are home as you said, and your homeschooling them. And they also have to get on Zoom to do their classes. So it's really suboptimal. But as you said, it's a forcing function and people are going to learn. One of the other things in your handbook is the kind of definitions. It's not just work from home or work at the office, but there's actually a continuum and a spectrum. And as people are doing this for weeks and months. And behaviors turn into habits. People are not going to want to go back to sitting on 101 for two hours every morning to go work on a laptop in the office. It just doesn't make sense. So as you kind of look forward. How do you see the evolution. How are people taking baby steps, if you will. To incorporate more of this learning as we go forward. And incorporate into more of their regular, everyday procedures. >> I'm really optimistic about the future because what I see happening here is people are unlocking their imaginations. So once they've kind of stabilized, they're starting to realize, "Hey, I'm getting a lot more time with my family. "I'm spending a lot less on gas. "I just feel better as a person because I don't show up "to work everyday with road rage. "So how can I keep this going." And I genuinely think what's going to happen in four or five months, we're going to have millions of people collectively look at each other and they say, "The boss just called me back into the office "but I just did my job from home. "Even in suboptimal conditions. "I saw my family more, I exercised more. "I had more time to cook and clean. "How about no, I'm not going to go back to the office "as my default location." And I think what's going to happen is the 80, 20 rule is going to flip. Right now people work from home only for a special occasion, like the cable company's coming or something like that. Going forward it think the offices are going to be the special occasion. You're only going to commute to the office, or fly to the office when you have a large contingent of people coming in and you need to wine and dine them, or something like that. And the second order of this is, people that are only living in expensive cities because of their location. When their lease comes up for renewal, they're going to cast a glance at places like Wyoming and Idaho, and Ohio. Maybe even Vietnam and Cambodia, or foreign places. Because now you have them thinking of, "What could life look like if I decouple geography at work. "I still want to work really hard "and contribute this knowledge. "But I can go to a place with better air quality, "better schools, better opportunity to actually "invest in a smaller community, "where I can see real impact." And I think that's just going to have massive, massive societal impacts. People are really taking this time to consider how tightly their identity has been woven into work. Now that they're home and they've become something more than just whatever the office life has defined them as. I think that's really healthy. I think a lot of people may have intertwined those two things too tightly in the past. And now it's a forcing function to really ask yourself, you aren't just your work, you're more than your work. And what can that look like when you can do that job from anywhere. >> Right, right. And as you said, there's so many kind of secondary benefits in terms of traffic and infrastructure, and the environment and all kinds of things. And the other thing I think that's interesting what you said, 80, 20 I think that was pretty generous. I wouldn't give it a 20 percent. But if people, even in this hybrid steps, do more once a week, twice a week. Once every two weeks, right. The impact on the infrastructure and peoples lives is going to be huge. But I wanted to drill on something as we go into kind of this hybrid mode at some point in time. And you talked about, and I thought it was fascinating, about the norms and really coming out from a work from home first, or a work from anywhere first. Your very good at specifying anywhere doesn't mean home. Could be the library, could be the coffee shop. Could be an office, could be a WeWork. Could be wherever. Because if you talked about the new norms and the one I thought was really interesting, which probably impacts a lot of teams, is when some of the team's in the office and some of the team isn't. The typical move, right, is to have everyone in the office go into the conference room. We sit around one big screen. So you get like five people sitting around one table and you got a bunch of heads on Zoom. And you said, "You know, no. "Let's all be remote. So if we just be happen to be sitting at our desk. If we happen to be in the office, that's okay. But really normalize. And like we saw the movement from Cloud got to Cloud-e to Cloud first, why not Cloud. And then you know, kind of mobile and does it work in a mobile. No, no, no it has to. It's mobile first. Really the shift to not, can it be done at home, but tell me why it shouldn't be done at home, a really different kind of opening position as to how people deploy resources and think about staffing and assigning teams. It's like turning the whole thing upside down. >> Completely upside down. I think remote first to your point, is going to be the default going forward. I think we're just one or two quarters away from major CEO's sitting on the hot seat on CNBC, when it's their turn for quarterly earnings. And they're going to have to justify why they're spending what they spend on real estate. Is if your spending a billion dollars a year on real estate, you could easily deploy that to more people, more R&D. Once that question is asked in mass, that is when you're going to see the next phase of this. Where you really have to justify, even from a cost stand point, why are you spending so much? Why are you tying so much of your business results to geography. The thing about remote first is that it's not a us versus them. A lot of what we've learned at GitLab, and how we operate so efficiently. They work really well for remote teams, and they are remote first. But they would work just as well in an office. We attach a Google doc agenda to every single business meeting that we have, so that there's always an artifact. There's always a documented thread on what happened in a meeting. Now this would work just as well in a co-located meeting. Who wouldn't want to have a meeting where it's not just in one ear and out the other. You're going to give the time to the meeting, you might as well get something out of it. And so a lot of these remote forced. Remote first forcing functions, they do help remote teams work well. But I think it's especially important for hybrid teams. Offices aren't going to vanish overnight. A lot of these companies are going to have some part of their company return to the office, when travel restrictions are lifted. It think the key here is that its going to be a lot more fluent. You're never going to know on a day to day basis, who is coming into the office, and who is not. So you need to optimize for everyone being out of the office. And if they just so happen to be there, they just so happen to be there. >> Right, right. So before we. I want to get into one little nitty gritty subject, in terms of investment into the home office. You know, we're doing 100% remote interviews now on theCUBE, we used to go to pretty much. Probably 80% of our business was at events, or at peoples offices, or facilities. Now it's all dial-in. You talked a lot about people need to flex a little bit on enabling people to invest in the little bits and pieces of infrastructure for their home office, that they just don't have the same set ups. You're talking about multiple monitors, a comfortable chair, a good light. That there's a few things you can invest in, not tremendous amounts of money. But a couple of hundred bucks here and there, to make a big difference on the home work environment. And how people should think about making that investment into a big monitor that they don't see. It's not sitting at the desk in the office. >> 100%, look if you're coming from a co-located space, you're probably sitting in a cube that costs five, 10, maybe 20 thousand dollars put together. You might not notice that, but it's not cheap to build cubicles in a high rise. And if you go to your home and you have nothing set up, I would say it's on the people group to think really hard about being more lax and more lenient about spending policy. People need multiple monitors. You need a decent webcam, you need a decent microphone. You need a chair that isn't going to kill your back. You want to help people create healthy ergonomics. Sustainable workspaces in their home. This is the kind of thing that will inevitably impact productivity. You force someone to just be hunched over on their couch, in front of a 13 inch laptop. I mean, what kind of productivity do you really expect from that. That's not a great long term solution. I think the people group actually has a higher burden to bare all the way around. You know when it comes to making sure teams feel like teams and they have the atmosphere to connect on a meaningful level. It comes down to the people group, to not letting that just go to spontaneity. You want to have a happy hour virtually, you're going to have to put a calendar invite on peoples calendar. You're going to create topical channels in Slack for people to talk about things other than work. Someone's going to have to do that. They don't just happen by default. So, from hardware all the way to communication. The people group really needs to use this opportunity to think about, "Okay, what can we unlock in this new world." >> Right, I'm glad you said the people group and not the resources group because they're not coal, or steel, or a factory. >> No, if anything COVID has humanized this in a way, and I think it's actually a really big silver lining, where we're all now peering into each others homes. And it is glaringly obvious, that we're all humans first, colleagues second. And of course that always been the case, but there's something about a sterile or co-located work environment. You check a piece of you at the door. And you just kind of get down to business. Why is that, we have technology at out fingertips. We can be humans with each other. And that going to actually encourage more empathy. As we've seen at GitLab, more empathy leads to better business results. It leads to more meaningful connections. I mean, I have people, friends, located all over the world that I feel like I have a closer bond with. A closer, more intimate connection with that a lot of people I've met in office. To some degree you don't know who they really are. You don't know what they really love and what makes them tick. >> Right, right. All right Darren, so before I let you go and again thank you for the time, the conversation. I'm sure everyone is calling you up and I just love the open source ETHOS and the sharing. It's made such a huge impact on the technology world and second order impacts that a lot of people take advantage. Again, give us the place that people can go for the playbook, so they can come and leverage some of the resources. And again, thank you guys for publishing 'em. >> Absolutely, so we're an open source. We try to open source all of our learnings on remote. So go to allremote.info that will redirect you right into the All Remote section of GitLab handbook. All of which is open source. Right at the top you can download the remote playbook, which is PDF that we talked about. Download that, it takes you through all of our best information on getting started and thriving as a remote team. Just under that there's a lot of comprehensive guides on how we think about everything. And how we operate synchronously. How we handle meeting, and even hiring and compensation. allremote.info and of course you're welcome to reach out to me on Twitter, I'm @darrenmurph. >> All right, well thanks a lot Darren. And I find it somewhat ironic that you have a jetliner over your shoulder. Waiting for the lockdown and the quarantine to end so you can get back on the airplane. And we're looking forward to that day. >> Can't wait man, I miss, I miss the airplanes. I told someone the other day, I never thought I'd say I miss having a middle seat at the very back of the airplane, with someone reclined into my nose. But honestly, I can't wait. Take me anywhere. >> I think you'll be fighting people for that seat in another month or so. All right, thanks a lot, Darren. >> Absolutely, take care all. >> All right, he's Darren. I'm Jeff, you're watching theCUBE, from our Palo Altos Studios. Thanks for watching, we'll see you next time. (upbeat music)

Published Date : Apr 30 2020

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This is a CUBE conversation. We're excited to get him on. Absolutely, great to be here. Who knew that you would be at the center mechanism feeding back to you that people have to change in the office, now's the time to do it. that jumped out to me, And they all just need to "I need to hear back form you now." And the thing that you just outlined was, And I think to your point about that is, But to your point, executives And has the same Zoom schedule as you do, or fly to the office when you have a large Really the shift to not, the time to the meeting, on enabling people to and they have the atmosphere to connect and not the resources group And that going to actually and I just love the open Right at the top you can and the quarantine to end I miss the airplanes. fighting people for that seat we'll see you next time.

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Aviatrix Altitude 2020, Full Event | Santa Clara, CA


 

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event this is not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is architecture again with IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders do we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI ease where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of tube Jon Fourier okay awesome great great speech they're awesome I'd totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix were we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner check it all up [Applause] okay so kicking things off sitting started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in a 92 a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow I to your application people are some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the audinate that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate use the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi-cloud so a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happen Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while their network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which free cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after you know the natural let's add an app let's add a server let's troubleshoot a problem so so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on and if another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star and the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plane in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that so close one letter yeah so that was a big con surgeon reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love but yeah but that really ultimately is kind of double edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like al kira for example that just started now that doing more connectivity but they wanna create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you this programmability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get every line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being associate to your account you cannot go out on the internet you have to go to the transit VP see so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know what that means but you guys know what this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that Cambrian explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the thresholds or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's ok it's 80s it's easy use a transit gateway put a few V PCs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize ok now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi Bob because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this more because honestly public cloud check hybrid cloud they're working on that that gets on-premise is done now multi clouds right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against that five I'm going to bring my five in the cloud when you can use a needle be that automatically understand Easy's and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in the business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at 3 o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me a Beatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop gets a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and is soon gonna be a lot more coming so we want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting which what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources from Azure like HPC you know as your ad things like that even recently Google Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a fun architecture perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network marketer and we call it networking security net SEC yeah versus Justice Network yeah and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have Atrix doing the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SEO and brought to the to the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the that's probably the biggest list and there is that when you think you finally figured it out you have it right Amazon will change something as you or change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's that I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those that we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model how do I do my day one work so that I'm not you know spending 80 percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity operations is key right all right so the holistic view of j2 operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stare at post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model yes anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardiner was all about the cloud native wave coming into networking that's going to be here thing I want to get your guys perspectives I know you have different views of how you came on into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have a requirement to encrypt and they never get the question should I encryption or not encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely expense in some cases so we have been mandated that we have to encrypt everything leave from the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secured in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's okay we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so you're encrypting tunnels and crypting the path and those things are it should it should should be second nature really when you when you look at building those back ends and managing them with your team it becomes really painful so tools like a Beatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to this sector but you guys are customers everyone's pitching you stuff people are not going to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's that what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so I you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore but what's the Volvic a bake-off last year for us do you win so but that's different now because now when you when you get the product you can install the product and they double your energy or have it in a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers when you have needs that your pastor cut their needs yeah almost see the challenge that you guys are living where you've got the cloud immediate value depending how you can roll up any solutions but then you have might have other needs so you got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and experimenting with the different concepts of cloud and and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this like Alexa mom said and you have to focus on being able to deliver a developer they're their sandbox or they're their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so use a lot more stuff to be coming pretty quickly hides area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms-up organization Nick pops you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enablers I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go yeah scale is a big part of what I see is the competitive advantage to a lot these clouds and needs to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the upfront from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and I a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that value but the the network problem is still the same doesn't go away yeah yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate it thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa welcome to stage [Applause] all right thank you thank you okay he's got all the the cliff notes from the last session welcome back rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds and that's like I mean almost sounds impossible to me what's your take yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we get to Justin's over here so I have to be careful when I point a question in Justin they both have the answer but okay journeys what's the journey been like I mean is there phases we heard that from Gartner people come in to multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from our perspective we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tore in the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it matter of how you are going to build your networks how we are gonna run security how we are going to do egress ingress out of it so it's a big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditionally on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like a v8 ryx make a lot of sense in that space from our site it's it's really simple its latency its bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think you guys think infrastructure is code which I love that I think it's that's the future it is we saw that with DevOps but I do start getting the networking is it getting down to the network portion where it's network is code because storage and compute working really well is seeing all kubernetes and service master and network as code reality is it there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same unit yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on-premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored Confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now I want to pick up on what you said to you others agree that the center of architect of gravity is here I'm now pushing what I do in the cloud back into on pram and and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud DUI you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extending out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask user you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this isn't about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we we have moved from having a backbone that we bought that we own that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workload I mean SL leis will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your day is you have to figure out just and what's your answer to that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency and our applications it's starting start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment or was it was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so it has a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that preference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as those are acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are haiku people using them but Google's got a great Network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who where they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes Azure better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very devops friendly and you can run your workload like your network can spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember ten years back Amazon's network was a flat network we will be launching servers and 10.0.0.0 mode multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of that in mine is your architectural and solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages there to market and so it has seen what asier did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us it's just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive question so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like when is the new land so if you think about what the land was at a data center when is the new link you get talking about the cloud impact so that means st when the old st was kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take the win and make essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's the it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the Layton sees and and the reliability has to be worked through the application there land when same concept as it be yesterday I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native when we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way than it was in a land that's what we're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day Security's day zero every day and so we we always build it into our design we load entire architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now he being sure he's gonna got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to you know supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us its main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for twenty years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we have we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open-minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes what what triggers use it so that I have two lines out of movies that are really I can if the if I say them without actually thinking them it's like 1.21 jigowatts how you're out of your mind from Back to the Future right somebody's gonna be a bank and then and then Martin ball and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speeds would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and okay 220 221 anytime I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all I'm a what triggers you and the bsp I think if somebody explains you a not simple they cannot explain you in simplicity then that's a good one all right guys thanks for the great insight great panel how about a round of applause practitioners DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients move into hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basic law providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure aviatrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native networking we heard from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk journey to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of jelly all that stuff but what specifically they did digging into yeah some complexity I think when you look at multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do and this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part is now upon us are you referring to networking what is specifically were you getting at Tara so the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as yeah you know we're a huge company or right customer zero or an IT so we're experiencing that internal okay and every one of our other customers so I have another question oh I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway d XE @ wwt massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that it worldwide technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works it's Co developing a solution with you figuring out hey how can we make this better right mr. piller is a huge thing Jenna insecurity alone Network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where Network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud applications a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billy approaches how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic yep okay in terms of aviatrix that you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component in dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining de to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does de two operations mean what's the definition of that yeah so I think from our perspective my experience we you know de to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how that fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and Azure how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts George oh yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar great final question for you guys I want to ask you to paint a picture of what success looks like and you know for name customers you don't forget in reveal of kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's if someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that is you build that network foundation an architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with in a high-level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed had a success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm shuffle with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Terra data and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys and say where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear there above the clouds soaring to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a squadron leader Roger and leader yeah squadron leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jeff we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PCs and on the instant side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this such for 25 years but I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software and they work takes care of itself yes I'll be will get I'll come back to that I want to come back to that that problem solved with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you got a full stack DevOps you gotta know a lot more times another hundred and these times are changing yeah they say you're a squadron leader I get that right what is what does a squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is a good that's a good day yes it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guy's problem that girl's problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in well is where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as we turned on the flow logs when they built it you know and there's like each one of those little things that well if they had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before we came on up on stage about your career you've been networking all your time and then you know you're now entering a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in bare feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compared it now almost like we heard earlier static versus dynamic don't be static cuz then you just set the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network crimped five cat5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that it became Victor Davis but we went to help one of our customers Davis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this were the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how a double u.s. senator and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable cuz we heard the global si help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the I mean op C aviatrix is the ASA certification but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a generalist getting your hands and all you have to be right it takes experience because it's every every cloud vendor has their own certification whether that's hops and advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through with those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm uses the right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definitions eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression there I would say I expand that to more automation engineers because we have those now probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes them better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left I want to get one more question than just one more for the folks watching that are maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down I'd say it's probably fundamental right if you don't deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working and because know what's going some plumbing that's right and the works a how to code it that's right awesome thank you guys for great insights ace certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John Currier yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community bh6 comm starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going in that in-state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music]

Published Date : Mar 4 2020

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Aviatrix Altitude 2020 | March 3, 2020


 

[Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] you you you you [Music] [Music] [Music] [Music] ladies and gentlemen please take your seats good morning ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today I'm really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a takeoff of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any PowerPoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got some owners chart of Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the US it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every Enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Franco Bree you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission-critical they care about visibility they care about control that about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're going to validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're going to talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day two operations what does that mean well day 1 is one day of your life who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do i operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders ooh we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI es what Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of joob John Ferrier [Applause] okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel to customer panels before that Gartner is going to come out and talk about the industry we have a global system integrators they talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask some own rashard to come on stage from Gartner we'll kick it all up [Applause] [Music] okay so kicking things off certain started gardener the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer the ninety-two a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering in the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow IT or application people are sometime a DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right as with different account and they create mesh to manage them and they have direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the atoms that are sent removing that to that cloud they ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the - they don't think about operations we have a bunch of VPC and multiple clouds the other way that if you do the left and shift week they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these words are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct and that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS as accounts there's subscription and in as ER and GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that still wanna manage the cloud from an epi xx view I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they read they building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third-party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway up just a joke what do you see in terms of where people are in that multi cloud like a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in Azure one app in individuals one get app in Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never gonna happen what I've seen with enterprise is I'm gonna put the work load and the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking King be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run network part of the cloud connectivity to the cloud is kind of simple you know I agree IPSec VPN and I reckon Express route that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean it's just the day-to-day operations after you know the natural let's add an app that's not a server let's troubleshoot a problem so what ending so your life if something changes now what do you do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's the hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official gardener definition but I can create one on another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose API guys where is that optimization where's the focus well I think what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of that cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of view right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plan out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that playing out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and chip are they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco wants bring you star in the cloud they call that each guy anywhere right so everyone what and and then there's cloud vision for my red star and Khan trailers in a cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not really cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive well not so close one letter yeah so that was a big culture to reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love yeah but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling up but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week I was only be two networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in a table us you can use it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck net sec Ops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this ability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it V line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this V PC but this V PC automatically being your associate your account you cannot go out on the internet you have to go to the transit VPC so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI days which for us old folks know what that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objections oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to the cloud is when you start troubleshooting application in the cloud and try to scale so this that's what the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always going to be that extra functionality that in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some of the signals that are going on their environment what are some of the thresholds or things that are going on that there can pay attention to well one once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robbery will hit the road but as I said it's easier to prove it it's okay it's a TBS it's easy use a transit gateway put a few V PCs and you're done and you create some presents like equinox and do Direct Connect and Express route with Azure that looks simple as the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not but I'm telling you that I need to understand a basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server an internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know you not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this because honestly public cloud check hybrid cloud they're working on that that kids on premise is done now multi class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say I have a bunch of f5 experts nothing against f5 I'm going to bring my five in a cloud when you can use a needle be that automatically understand is ease and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start taking okay what about visibility control about the three cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming summit in charge with Gardner thanks for sharing thank you appreciate it thanks [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement myth aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake measure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer pal this is my favorite part we get to hear the real scoop against a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and the soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation --all opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep versus Justice Network and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have a trick to in the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that sty and brought to the do the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was the middle it was a path that's probably the biggest lesson there is that when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those now we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gateway about a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and it evolved later and maybe optimized for change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's David yeah talking as we prepare about a day to operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice to the architect I don't know what else I can do that simplicity of operations is key right all right so the holistic view of j2 operation you mentioned let's could jump in day one is you're you're you're getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 miles their outpost multi-cloud world what are some of the things then you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards a DevOps model there's anything on that day - yeah I would love to add something so in terms of date to operations you can you can either sort of ignore the day - operations for a little while where you get well well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something that it's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardner was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an equipment to encrypt and they they never get the question should i encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you got a lot of complexity in your network what do you guys look at the future for your environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance or things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting you got a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok wanna hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to the sector but you guys are customers everyone's pitching you stuff these people are not gonna here to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first of mine and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on-site and they're gonna sit with you for a day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important probably how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's involving take off last year first you win so but that's different now because now you and you when you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so key is is that it can you be operational you know within hours or days instead of weeks right but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers we have needs that surpassed or cut their needs yeah I almost see the challenge of you guys are living where you've got the cloud immediate value depending on roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's it there's a breaking point for sure you don't you don't get to scale this I like like Seamon said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've spent a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah you know part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization take pause you're kind of like off it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers what are the blockers what are the enablers I think the reality is is that you may not think your multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements Inc and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to lot of these clouds and they used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the problem from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will they make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool gives you the beauty of both worlds you can use tgw or the Gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go mole to one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction to add value but the the network problem is still the same go away yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the then they're working for structure is there secure is available and is multi cloud capable yeah I'm at the end the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate Thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John for its Dee Mulaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa Pokemon stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move attack from A to B and you get work gloves exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your taking yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer but okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like to we started out very much focused on one cloud and as we started doing Atkins we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really got the enabler for this multi cloud trend but you guys taken we'll start with a mint what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it means the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's a latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think I do you guys think infrastructure has code which I love that I think that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network is code because stores and compute working really well is seeing all kubernetes and service master and network is code reality is that there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way three guys do it yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah think about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made cuz it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on-prem and what and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud do you 50% there are you 10% are you vacuum datacenters next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's gonna be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of lift and shift and when did that start and we started about three years ago okay okay cool bye it's a very different story it started from a garage and 100% on the clock it's a business spend management platform as a software as a service 100% on the cloud it was like 10 years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you is or you guys mentioned DevOps I mean honestly we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads SLA is will be all of the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old day is strong so on open so on you try to figure it out and then your day is you have to figure out just what's your answer to that because you're in the middle of it yeah I mean I think the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that's starting start tracking your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment over that was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting how do I solve our guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public Internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are hiking people using them but Google's got a great network he googles networks pretty damn good and then you got Asher what's the difference between the clouds who where they evolve something where they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network can span regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architect your own solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has a banjo it's third to market and so it has seen what a sure did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer two broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you get talking about the cloud impact so that means st when the old st winds kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take a win and make the essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah i think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there land when same concept as that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's what you're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that that define those two land versus when but the other thing that comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to app security built-in have TLS have encryption on the data a transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day security is day zero every day and so we we always build it into our design we want our architecture into our applications its encrypt everything its TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive insane that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's not me being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's giving you all these and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need a benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great pen how about a round of applause DX easy solutions integrating company that we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba porco will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure baby Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John fray with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we start from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yep yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statements customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they did digging into yeah some complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard parts now upon us are you referring to networking what is specifically were you getting at Tara says the easy parts done that so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean - does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as you know we're a huge company or as customers are in 30 so we're experiencing that internal okay and every one of our other customers so I I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c @ w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better Bank visibily is a huge thing jump in security alone network everything's around visibility what automation you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud an automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of athe let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and D risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billee approach is how do things interoperate we test it out we validate it we build a reference architecture says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lack in cross industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbent with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question what we were defining day to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is the what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got to factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and asher how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I've been is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't again reveal kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in is you build that network foundation at architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen with what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm chef for with the q Steve Valenti CEO of aviatrix my co-host our next panel is the aviatrix certified engineer is also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foss from informatica Stacy linear from Teradata and Jennifer Reed with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds story to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like it Squadron Leader Roger and leader yeah Squadron Leader he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm really working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PC is and on the instant side is a security group or is it going on print and is this something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be will good I'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in never I've always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another 100 and these times are changing yeah they say you're Squadron Leader I get that right what is what is the squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you ask them was it's about no issues and the escalation soft my day is a good outcome that's a good day it's a good day again every mission the Amazon this brings up a good point you know when you have these new waves come in you have a lot of new things new we use cases a lot of the finger-pointing it's that guys problem that girls problem so what how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in was where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Steve and the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear like what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are four logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about yeah that's never fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young piece so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way here you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static because back then you just said the network you got a perimeter yeah I know there was no such thing yeah no so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it and how I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this with and programmability is it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global s eyes cover the business issues what does it mean to do that is it code is that networking is the configuration is that aviatrix what is the I mean obviate races the ACE certifications but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that is ops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I see from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters by your name helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share with the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why should someone want to be an ace-certified I'm used to write engineer I think my view is a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get know I mean they're backwards so when you've got the training in the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network initially eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that it's just the next progression I would say I expand that to more automation engineers because we have those nails probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but have never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left but I want to get one more question and just one more for the folks watching that are you maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacy we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top-down now you're gonna start looking from bottom-up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the pilot pipes are working and some plumbing that's right works at how to code it that's right awesome thank you guys for great insights ace certain babies you're certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community a bh6 comm was starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more important where they're going and to find that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their 20-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] [Applause] [Music] you

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Stephanie McReynolds, Alation | CUBEConversation, November 2019


 

>> Announcer: From our studios, in the heart of Silicon Valley, Palo Alto, California, this is a CUBE conversation. >> Hello, and welcome to theCUBE studios, in Palo Alto, California for another CUBE conversation where we go in depth with though leaders driving innovation across tech industry. I'm your host, Peter Burris. The whole concept of self service analytics has been with us decades in the tech industry. Sometimes its been successful, most times it hasn't been. But we're making great progress and have over the last few years as the technologies matures, as the software becomes more potent, but very importantly as the users of analytics become that much more familiar with what's possible and that much more wanting of what they could be doing. But this notion of self service analytics requires some new invention, some new innovation. What are they? How's that going to play out? Well, we're going to have a great conversation today with Stephanie McReynolds, she's Senior Vice President of Marketing, at Alation. Stephanie, thanks again for being on theCUBE. >> Thanks for inviting me, it's great to be back. >> So, tell us a little, give us an update on Alation. >> So as you know, Alation was one of the first companies to bring a data catalog to the market. And that market category has now been cemented and defined depending on the industry analyst you talk to. There could be 40 or 50 vendors now who are providing data catalogs to the market. So this has become one of the hot technologies to include in a modern analytics stacks. Particularly, we're seeing a lot of demand as companies move from on premise deployments into the cloud. Not only are they thinking about how do we migrate our systems, our infrastructure into the cloud but with data cataloging more importantly, how do we migrate our users to the cloud? How do we get self-service users to understand where to go to find data, how to understand it, how to trust it, what re-use can we do of it's existing assets so we're not just exploding the amount of processing we're doing in the cloud. So that's been very exciting, it's helped us grow our business. We've now seen four straight years of triple digit revenue growth which is amazing for a high growth company like us. >> Sure. >> We also have over 150 different organizations in production with a data catalog as part of their modern analytics stack. And many of those organizations are moving into the thousands of users. So eBay was probably our first customer to move into the, you know, over a thousand weekly logins they're now up to about 4,000 weekly logins through Alation. But now we have customers like Boeing and General Electric and Pfizer and we just closed a deal with US Air Force. So we're starting to see all sorts of different industries and all sorts of different users from the analytics specialist in your organization, like a data scientist or a data engineer, all the way out to maybe a product manager or someone who doesn't really think of them as an analytics expert using Alation either directly or sometimes through one of our partnerships with folks like Tableau or Microstrategy or Power BI. >> So, if we think about this notion of self- service analytics, Stephanie, and again it's Alation has been a leader in defining this overall category, we think in terms of an individual who has some need for data but is, most importantly, has questions they think data can answer and now they're out looking for data. Take us through that process. They need to know where the data is, they need to know what it is, they need to know how to use it, and they need to know what to do if they make a mistake. How is that, how are the data catalogs, like Alation, serving that, and what's new? >> Yeah, so as consumers, this world of data cataloging is very similar if you go back to the introduction of the internet. >> Sure. >> How did you find a webpage in the 90's? Pretty difficult, you had to know the exact URL to go to in most cases, to find a webpage. And then a Yahoo was introduced, and Yahoo did a whole bunch of manual curation of those pages so that you could search for a page and find it. >> So Yahoo was like a big catalog. >> It was like a big catalog, an inventory of what was out there. So the original data catalogs, you could argue, were what we would call from an technical perspective, a metadata repository. No business user wants to use a metadata repository but it created an inventory of what are all the data assets that we have in the organizations and what's the description of those data assets. The meta- data. So metadata repositories were kind of the original catalogs. The big breakthrough for data catalogs was: How do we become the Google of finding data in the organization? So rather than manually curating everything that's out there and providing an in- user inferant with an answer, how could we use machine learning and AI to look at patterns of usage- what people are clicking on, in terms of data assets- surface those as data recommendations to any end user whether they're an analytics specialist or they're just a self- service analytics user. And so that has been the real break through of this new category called data cataloging. And so most folks are accessing a data catalog through a search interface or maybe they're writing a SQL query and there's SQL recommendations that are being provided by the catalog-- >> Or using a tool that utilizes SQL >> Or using a tool that utilizes SQL, and for most people in a- most employees in a large enterprise when you get those thousands of users, they're using some other tool like Tableau or Microstrategy or, you know, a variety of different data visualization providers or data science tools to actually access that data. So a big part of our strategy at Alation has been, how do we surface this data recommendation engine in those third party products. And then if you think about it, once you're surfacing that information and providing some value to those end users, the next thing you want to do is make sure that they're using that data accurately. And that's a non- trivial problem to solve, because analytics and data is complicated. >> Right >> And metadata is extremely complicated-- >> And metadata is-- because often it's written in a language that's arcane and done to be precise from a data standpoint, that's not easily consumable or easily accessible by your average human being. >> Right, so a label, for example, on a table in a data base might be cust_seg_257, what does that mean? >> It means we can process it really quickly in the system. >> Yeah, but as-- >> But it's useless to a human being-- >> As a marketing manager, right? I'm like, hey, I want to do some customer segmentation analysis and I want to find out if people who live in California might behave differently if I provide them an offer than people that live in Massachusetts, it's not intuitive to say, oh yeah, that's in customer_seg_ so what data catalogs are doing is they're thinking about that marketing manager, they're thinking about that peer business user and helping make that translation between business terminology, "Hey I want to run some customer segmentation analysis for the West" with the technical, physical model, that underlies the data in that data base which is customer_seg_257 is the table you need to access to get the answer to that question. So as organizations start to adapt more self- service analytics, it's important that we're managing not just the data itself and this translation from technical metadata to business metadata, but there's another layer that's becoming even more important as organizations embrace self- service analytics. And that's how is this data actually being processed? What is the logic that is being used to traverse different data sets that end users now have access to. So if I take gender information in one table and I have information on income on another table, and I have some private information that identifies those two customers as the same in those two tables, in some use tables I can join that data, if I'm doing marketing campaigns, I likely can join that data. >> Sure. >> If I'm running a loan approval process here in the United States, I cannot join that data. >> That's a legal limitation, that's not a technical issue-- >> That's a legal, federal, government issue. Right? And so here's where there's a discussion, in folks that are knowledgeable about data and data management, there's a discussion of how do we govern this data? But I think by saying how we govern this data, we're kind of covering up what's actually going on, because you don't have govern that data so much as you have to govern the analysis. How is this joined, how are we combining these two data sets? If I just govern the data for accuracy, I might not know the usage scenario which is someone wants to combine these two things which makes it's illegal. Separately, it's fine, combined, it's illegal. So now we need to think about, how do we govern the analytics themselves, the logic that is being used. And that gets kind of complicated, right? For a marketing manager to understand the difference between those things on the surface is doesn't really make sense. It only makes sense when the context of that government regulation is shared and explained and in the course of your workflow and dragging and dropping in a Tableau report, you might not remember that, right? >> That's right, and the derivative output that you create that other people might then be able to use because it's back in the data catalog, doesn't explicitly note, often, that this data was generated as a combination of a join that might not be in compliance with any number of different rules. >> Right, so about a year and a half ago, we introduced a new feature in our data catalog called Trust Check. >> Yeah, I really like this. This is a really interesting thing. >> And that was meant to be a way where we could alert end users to these issues- hey, you're trying to run the same analytic and that's not allowed. We're going to give you a warning, we're not going to let you run that query, we're going to stop you in your place. So that was a way in the workflow of someone while they're typing a SQL statement or while they're dragging and dropping in Tableau to surface that up. Now, some of the vendors we work with, like Tableau, have doubled down on this concept of how do they integrate with an enterprise data catalog to make this even easier. So at Tableau conference last week, they introduced a new metadata API, they introduced a Tableau catalog, and the opportunity for these type of alerts to be pushed into the Tableau catalog as well as directly into reports and worksheets and dashboards that end users are using. >> Let me make sure I got this. So it means that you can put a lot of the compliance rules inside Alation and have a metadata API so that Alation effectively is governing the utilization of data inside the Tableau catalog. >> That's right. So think about the integration with Tableau is this communication mechanism to surface up these policies that are stored centrally in your data catalog. And so this is important, this notion of a central place of reference. We used to talk about data catalogs just as a central place of reference for where all your data assets lie in the organizations, and we have some automated ways to crawl those sources and create a centralized inventory. What we've added in our new release, which is coming out here shortly, is the ability to centralize all your policies in that catalog as well as the pointers to your data in that catalog. So you have a single source of reference for how this data needs to be governed, as well as a single source of reference for how this data is used in the organization. >> So does that mean, ultimately, that someone could try to do something, trust check and say, no you can't, but this new capability will say, and here's why or here's what you do. >> Exactly. >> A descriptive step that says let me explain why you can't do it. >> That's right. Let me not just stop your query and tell you no, let me give you the details as to why this query isn't a good query and what you might be able to do to modify that query should you still want to run it. And so all of that context is available for any end user to be able to become more aware of what is the system doing, and why is recommending. And on the flip side, in the world before we had something like Trust Check, the only opportunity for an IT Team to stop those queries was just to stop them without explanation or to try to publish manuals and ask people to run tests, like the DMV, so that they memorized all those rules of governance. >> Yeah, self- service, but if there's a problem you have to call us. >> That's right. That's right. So what we're trying to do is trying to make the work of those governance teams, those IT Teams, much easier by scaling them. Because we all know the volume of data that's being created, the volume of analysis that's being created is far greater than any individual can come up with, so we're trying to scale those precious data expert resources-- >> Digitize them-- >> Yeah, exactly. >> It's a digital transformation of how we acquire data necessary-- >> And then-- >> for data transformation. >> make it super transparent for the end user as to why they're being told yes or no so that we remove this friction that's existed between business and IT when trying to perform analytics. >> But I want to build a little bit on one of the things I thought I heard you say, and that is that the idea that this new feature, this new capability will actually prescribe an alternative, logical way for you to get your information that might be in compliance. Have I got that right? >> Yeah, that's right. Because what we also have in the catalog is a workflow that allows individuals called Stewards, analytics Stewards to be able to make recommendations and certifications. So if there's a policy that says though shall not use the data in this way, the Stewards can then say, but here's an alternative mechanism, here's an alternative method, and by the way, not only are we making this as a recommendation but this is certified for success. We know that our best analysts have already tried this out, or we know that this complies with government regulation. And so this is a more active way, then, for the two parties to collaborate together in a distributed way, that's asynchronous, and so it's easy for everyone no matter what hour of the day they're working or where they're globally located. And it helps progress analytics throughout the organization. >> Oh and more importantly, it increases the likelihood that someone who is told you now have self- service capability doesn't find themselves abandoning it the first time that somebody says no, because we've seen that over and over with a lot of these query tools, right? That somebody says, oh wow, look at this new capability until the screen, you know, metaphorically, goes dark. >> Right, until it becomes too complicated-- >> That's right-- >> and then you're like, oh I guess I wasn't really trained on this. >> And then they walk away. And it doesn't get adopted. >> Right. >> And this is a way, it's very human centered way to bring that self- service analyst into the system and be a full participant in how you generate value out of it. >> And help them along. So you know, the ultimate goal that we have as an organization, is help organizations become our customers, become data literate populations. And you can only become data literate if you get comfortable working with the date and it's not a black box to you. So the more transparency that we can create through our policy center, through documenting the data for end users, and making it more easy for them to access, the better. And so, in the next version of the Alation product, not only have we implemented features for analytic Stewards to use, to certify these different assets, to log their policies, to ensure that they can document those policies fully with examples and use cases, but we're also bringing to market a professional services offering from our own team that says look, given that we've now worked with about 20% of our installed base, and observed how they roll out Stewardship initiatives and how they assign Stewards and how they manage this process, and how they manage incentives, we've done a lot of thinking about what are some of the best practices for having a strong analytics Stewardship practice if you're a self- service analytics oriented organization. And so our professional services team is now available to help organizations roll out this type of initiative, make it successful, and have that be supported with product. So the psychological incentives of how you get one of these programs really healthy is important. >> Look, you guys have always been very focused on ensuring that your customers were able to adopt valued proposition, not just buy the valued proposition. >> Right. >> Stephanie McReynolds, Senior Vice President of Marketing Relation, once again, thanks for being on theCUBE. >> Thanks for having me. >> And thank you for joining us for another CUBE conversation. I'm Peter Burris. See you next time.

Published Date : Dec 10 2019

SUMMARY :

in the heart of Silicon Valley, Palo Alto, California, and that much more wanting of what they could be doing. So, tell us a little, depending on the industry analyst you talk to. and General Electric and Pfizer and we just closed a deal and they need to know what to do if they make a mistake. of the internet. of those pages so that you could search for a page And so that has been the real break through the next thing you want to do is make sure that's arcane and done to be precise from a data standpoint, and I have some private information that identifies in the United States, I cannot join that data. and in the course of your workflow and dragging and dropping That's right, and the derivative output that you create we introduced a new feature in our data catalog This is a really interesting thing. and the opportunity for these type of alerts to be pushed So it means that you can put a lot of the compliance rules is the ability to centralize all your policies and here's why or here's what you do. let me explain why you can't do it. the only opportunity for an IT Team to stop those queries but if there's a problem you have to call us. the volume of analysis that's being created so that we remove this friction that's existed and that is that the idea that this new feature, and by the way, not only are we making this Oh and more importantly, it increases the likelihood and then you're like, And then they walk away. And this is a way, it's very human centered way So the psychological incentives of how you get one of these not just buy the valued proposition. Senior Vice President of Marketing Relation, once again, And thank you for joining us for another

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David Nuti, Open Systems | CUBEConversation, August 2019


 

(upbeat music) >> From our studios, in the heart of Silicon Valley, Palo Alto, California, this is a CUBE conversation. >> Hello everyone, welcome to this CUBE conversation here in the Palo Alto CUBE Studios. I'm John Furrier, host of theCUBE. We here have Dave Nuti, who is the Head of Channels for Open Systems. Open Systems just recently launched their partner network in 2019. Dave, welcome to theCUBE conversation. >> Thank you John, good to be here. >> So, security obviously is the hottest area we've been covering it like a blanket these days. It's only getting better and stronger in terms of number of players and options for customers. But that's also a double-edged sword. There's more options, more for customers. And security problems aren't going away. They're just getting more compounded. It's complicated global marketplace, global scale, regional clouds on-premise, no surface area. We've had these conversations with you guys a lot and it's super important, but opportunity to deliver solutions with channel partners has become a huge thing at Amazon re:Inforce, we had a big conversation what that even looks like. It's a new market opportunity for security players. You guys are forging there. Tell us about your partner's channel, just launched, give us a quick overview. >> Yeah I have a growing smile as you talk about the complexity of the space and how difficult it can be because we're the ones that eliminate that complexity, make it very simple. And for our partners that we've been engaging with, I joined the company just over a year ago and we began laying the groundwork of transitioning from a direct sales model to a partner only model and you fast forward to where we are today, we've already made that 180 degree turn and are working exclusively through partners throughout North America and executing around the world in that way. What's exciting for the partners is that they have a new supplier in the portfolio in the form of Open Systems that while it is a new name to them, is anything but new in experience and execution. It might arguably be one of the more seasoned suppliers in their entire portfolio they have today and it is opening doors and breaking down barriers to entry in a number of security categories that for years they've been on the outside looking in trying to figure out, how can I participate in these areas and how can I really unify a conversation around value for my customers that I am the trusted advisor to? And those are the exciting networks of hundreds and thousands of trusted advisors out there that we're engaging with today. >> You know, the security space is interesting. It's changing a lot, it's not just the one supplier, multiple suppliers, there are now hundreds and thousands of suppliers of something, the security market. There's a lot of venture capital being funded for startups, you got customers spending money so there's a lot of spend and activity flow and money flow and huge value creation opportunity. Yet customers are also looking at the cloud technologies as a disruptive enabler of how to deal with new things but also they're looking at their supplier relationships right now, they're evaluating you know, who do I want to do business with, they don't want to get another tool, they don't want to new thing. They don't want to get more and more sprawl. You guys have been Open System and been very successful with word of mouth customer growth. The CEO talked about that in the last interview, it's like you guys have been getting a lot of wins. Classic word of mouth, good product offerings. So you have success on the product side. As you go into the channel and enable the people in front of the customers every day to bring a solution to the table, what's the value proposition to the partners? Because they're fighting to be relevant, they want to be in front of the customers. The customers want their partners as well. So the opportunity for the people in front of your customers for the channel is big. What's the value proposition? >> Well establishing trust with the channel is critical. For years they've had solutions that roll into the portfolio that were written in a conference room a year and a half ago and they're only selling off of PowerPoint slides and now you're coming in with Open Systems and you have 20 years of experience accumulated, maturity and automation into a platform that they rarely see that type of door opened up for them. So when they lean in and they really start asking questions about Open Systems, we really check off boxes in a fantastic way for our partners. You talk about vendor sprawl and complexity and it all boils back, you're exactly correct, to the embracing of the cloud and that diversity of application origin, the diversity of the users trying to access those corporate resources, wherever they happen to be hosted and how do I unify a strategy and it's resulted in what is not uncommon having to engage 30, 40, 50, different vendors and then trying to unify that environment, let alone the problem that you can't hire the people to go and do it anyway. There's a negative unemployment issue in IT security categories today. So you know, there's a very, very fortune few that have the ability, the bench, the depth, the resource to do that and then an even fewer number of people who can lead an enterprise down that path and then you turn the corner and where usually there's this tug of war between agility and security. If I'm really agile, it means I'm compromising security. Or if I'm super secure, I'm going to be as slow as a sloth in doing anything. And then you have Open Systems sitting in the middle who says, that's not necessarily the case. You can have world class deployment in an agile platform where all that complexity and service chaining unification is handled for you and that really, that is mind boggling and I'll tell you, it's a whole lot of fun to demonstrate it. >> You know, Dave, we talked a lot of customers and user customers through our media business, CIOs, and now CISOs and they're all kind of working together. They have partners, they have partners they've worked with for many, many years from the old days of buying servers and rack and stacking 'em to software to applications but now the touch points for services are those traditional suppliers, application developers, but security's being bolted in everywhere, so almost all services need security, that's essentially what the main message with cloud is. So that gives the service opportunities for you guys but partners to enable you guys in there. As a partner, if I'm a partner of Open Systems, what do I get? 'Cause I want to make my, I want to keep my customer. I want to deliver security. What do I talk to my customer, what's the pitch that I can give as a partner to customer to ensure that they're going to get what they need from Open Systems? >> What I tell our partners is that we should be the services conversation that you lead with. There are a lot of other options out there and even if you don't mention it by name, if you approach the conversation in an open way with a customer with the mindfulness of the wide net of capabilities and value that you're able to execute on with Open Systems, it gives you your strongest footing. One of the big problems and you mentioned it, is that so often for years these technology conversations have been siloed and isolated and that always creates problems. I talked to a partner who works their way downstream on an SD-WAN conversation and at the very end they say, "This looks great, we just have "to get it passed by our security team." And the wind falls out of everybody's sails because that should've been part of the conversation all along or vice versa, starting from a security conversation and now I've got to get the network team to sign off on it. Open Systems really comes with a model that says all those viewpoints need to be in the room at the same time. That's how you execute and that's how you unify an environment so that you're not running into those bottlenecks later on. It's just madness, it needs to be simpler. >> We were talking before we came on camera about what it means to be disruptive and valuable to partners and to customers and you mentioned convergence of capabilities and manage services. What do you mean by that? I get convergence of services, we talk about that all the time from industrial IoT, we've been doing some segments on that to manage services, people get what that means. What do you mean by convergence of services and and manage services with respect to security and Open Systems? >> Absolutely. I mean convergences, we all carry one in our pocket so how many people carry a separate GPS device with a separate digital camera with a separate phone and a separate- Converging technologies just simplifies my environment and often times is a viewpoint of I'm compromising in certain areas that if I break everything out myself I can probably do it better off myself. And in some cases that's absolutely true. When you look at how Open Systems has taken a very diverse set of services and network and security categories and unified it into a single platform, we've taken, if you will, we've taken that stack of boxes and turned it into one by building a main services platform that's delivered as a service but what we've layered on top of it is the ability to manage it for our customers and I talk about modern managed services. It's very different. Before maintainence services was, I'm just too incapable to do something myself so I need somebody else to do it. When I talk to a partner, I like pointing out that I don't try to find somebody too dumb to do the things we do and they have to rely upon us. No, our best customers are very forward-leaning 'cause they realize that the automation that we've accumulated over 20 years that we're 85 to 90% of our detected incidents are handled by AI automation and Machine Learning and that type of monitoring automation that we have at the edge and the engine and the team of 115 level three plus engineers that are executing on our customer's behalf is we're force multiplier for our end customers to an ability that they will never achieve on their own, they'll never build that on their own. Those are the two, I think two of the biggest pillars in disruption are convergence and managed services and they are two enormous check boxes for Open Systems where it's hard to find someone more experienced in that than the team at Open Systems. >> And those are realities that the customers are dealing with but also the other reality on top of that to make it even more complicated and better for you guys and partners is you have more surface area to deal with. So the AI and the automation really play into the hands of, on the delivery side, so if I'm a partner, I'm standing up Open Systems, it's working. >> So you can't just develop that in a conference room. That's something that's accumulated over time, that's what comes with experience. And I usually really lean heavily into our maturity and our experience. We're in 183 countries with customers today. We have a 98% retention rate, a 58 NPS score. When I show the monitoring portals, the visibility tools, the maturity, and what has been developed isn't just Open Systems, you know, stubbornly telling the world what they need and should be doing. It's actually a very aggressive two way conversation with our existing customers and their guidance telling us, this is what we want, what we need to see, what we need to be able to pull and what we need your help in enforcing. I met with a customer in Pacific Northwest and he dropped a line on me that was terrific. He said, "I'm looking for a partner "that can tell us the questions we should be asking "that we haven't and the technologies "we should be evaluating that we haven't looked at yet." And I told him I was going to steal that line and I'm using it here today. Because that is an absolutely brilliant description of exactly the type of customer experience that we expect to deliver from Open Systems to our customers. >> So if I'm rep, I'm a person who's got a portfolio of customers and I want to bring Open Systems to the table, take me through that. I mean, am I asking the questions, what are some of those questions I should be asking, what's my engagement posture look like to my customer? >> That's a great question. I've been to a number of events and sat through kind of advanced training seminars and at the beginning of a seminar, you have somebody on stage saying, talk about security categories. If you talk about security, then you have a pathway to sell anything else on there. And then at the end of the event, all the SD-WAN guys were sitting on the stage saying, "Talk about SD-WAN, it's the glue "that holds everything together and if you can sell SD-WAN, "it'll give you pathway to everything else." And meanwhile I'm in the back of the room smiling just wondering, what if you didn't have to pick? What if you could just have a wide open conversation with your customer around application origins and remote users and how you're unifying security and application performance and routing intelligence for any application origin to any type of user trying to access it, how are you addressing that? And that's really at the core of what Open Systems has developed for its clients is that type of agility and flexibility where you're never trapped and opening up considerations around new and emerging threats and capabilities that you should be looking at where if it's not the time for you today, we've still already designed it in for you, so when you're ready it's there for you. >> Now the real question on the rep's mind, while he's asking those basic questions. How do I make money from this? Which is essentially, money making certainly is a great channel formula. It's indirect sales for you guys but also you have to have a couple table stakes. One, it's got to be a product that can be sold. The delivery has to be elegant enough where there's margin for the partner. And benefit the customer. So the money making is certainly the big part of not only trust as the supplier to the channel, but also as an engine of innovation and wealth creation. What's your pitch there, how am I making money? >> Well as a managed services model, that's always the beauty is you get to configure to the requirement of the individual customer so no one's force fed capability they don't need or an over subscription for what they might need in a year so just in case they want to, we're able to right size and deliver the capability that's specifically configured to the individual customer level but then also show them that they have a pathway to capability laid out for them and integrated and modern, we never go end of life, we never get shelved, this is something that is living, breathing, you're never buying boxes, again and service chaining and handling the complexity so we make that very simple for our partners in categories around security and SOC and manage services, and SIM, and CASB, these are things that they hear about but they don't know how to address them with their customers. And now Open Systems makes that very simple because we fully integrated the capabilities around those categories and many more into the same service-- >> So one of the psychology, I was just reading from that as a rep, if I was a rep I would be like, oh, I don't have to overplay my hand. I can get an engagement with my customer, they can get a feel for the service, grow into it because it's a managed service and go from there, it's not a big ask. >> Right. >> It's instant alignment. >> Yeah, often times what we do is a timing issue. Somebody just bought boxes in one category so fine, we'll coexist with that. We sit in parallel and in framework with current investments and subscriptions that happen to be in place but we give them a pathway that allows them to integrate it into fully unified and I like to really point this out is that, we don't go to a customer and say, "What do you need? "We'll build it for you." It's, what do you need? We've already built it, we just want to know how we configure it for you to match up to what your requirements are and maybe suggest some areas that should be a part of that consideration as well based upon 20 plus years of doing this with customers that we already have under our belt. >> Yeah, it gives them confidence that the operating model of say cloud, it's been around, it's proven and now you have a model there. Final question for you Dave is okay, my fear might be, are you going to be around tomorrow 'cause people want to know, are you going to be there for the long haul? What's your answer to that? >> We're a 30 year old security company founded out of Zurich and started in 1990 and transitioned as a service in 1999 and have grown on the backs, we're customer funded. So this is as battle-tested and bulletproof as anything that they may have in their portfolio and it shows extremely well in front of a customer. I spend more time talking to partners saying be the first one in the door to talk about Open Systems with your customer, don't let somebody else do it. Or certainly use the mindfulness of the net of capabilities of Open Systems and don't go in narrow-viewed because if somebody comes in behind you with our conversation, I don't think you're going to like what happens. >> One more question just jumped in my head, you reminded me of, we were talking before we came on camera around how channels are great leverage, great win-win, but we're in a modern area of computing, delivery of services, cloud has certainly shown that, whole nother wave coming behind it, security obviously the biggest challenge. You've been in the channel business for awhile, what's your take on what's happening in the channel business because it is changing, there's opportunities there, what's your take? >> Yeah, this is the second company I've had the opportunity to introduce into the channel and this one is a lot of fun, I'll say that. But the channel's traditionally thought of in more of a telecom space and for many of our partners, that's where they've been literally for decades in some cases is selling technology but is selling connectivity rather, networks, but what has happened is that technology has found its way into the network layer and because of cloud and SaaS app origins and remote users from coffee shops or theCUBE or our customer site accessing those applications, it's created a massive set of diversity in requirements on the IT team at the enterprise and how do you accommodate for all that? How do you keep up with it and maintain it? And now these things transition from these Capex buying boxes and maintenance agreements and rotating those out and that model is constantly being assaulted in the same way that we've seen so many services that we have come to our house. Nobody digs a well for water anymore, I've got a water company. Or makes their own electric power plant in the backyard, I've got the electric company. >> Everything's as a service. >> Absolutely. >> Dave Nuti, head of channels at Open Systems. Thanks for sharing the insight on your partner congratulations. Thanks for coming in. >> Pleasure, thank you. >> I'm John Furrier here at CUBE conversation in Palo Alto, thanks for watching. (upbeat music)

Published Date : Aug 14 2019

SUMMARY :

in the heart of Silicon Valley, Palo Alto, California, here in the Palo Alto CUBE Studios. We've had these conversations with you guys and executing around the world in that way. The CEO talked about that in the last interview, the depth, the resource to do that that they're going to get what they need One of the big problems and you mentioned it, and you mentioned convergence and the team of 115 level three plus engineers and better for you guys and partners and he dropped a line on me that was terrific. I mean, am I asking the questions, the beginning of a seminar, you have somebody So the money making is certainly the big part that's always the beauty is you get So one of the psychology, that happen to be in place but we give that the operating model of say cloud, and have grown on the backs, we're customer funded. You've been in the channel business for awhile, I've had the opportunity to introduce into the channel Thanks for sharing the insight in Palo Alto, thanks for watching.

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Tom Davenport, Babson College | MIT CDOIQ 2019


 

>> from Cambridge, Massachusetts. It's the Cube covering M I T. Chief data officer and information quality Symposium 2019. Brought to you by Silicon Angle Media. >> Welcome back >> to M I. T. Everybody watching the Cube, The leader in live tech coverage. My name is Dave Volonte here with Paul Guillen. My co host, Tom Davenport, is here is the president's distinguished professor at Babson College. Huebel? Um, good to see again, Tom. Thanks for coming on. Glad to be here. So, yeah, this is, uh let's see. The 13th annual M I t. Cdo lucky. >> Yeah, sure. As this year. Our seventh. I >> think so. Really? Maybe we'll offset. So you gave a talk earlier? She would be afraid of the machines, Or should we embrace them? I think we should embrace them, because so far, they are not capable of replacing us. I mean, you know, when we hit the singularity, which I'm not sure we'll ever happen, But it's certainly not going happen anytime soon. We'll have a different answer. But now good at small, narrow task. Not so good at doing a lot of the things that we do. So I think we're fine. Although as I said in my talk, I have some survey data suggesting that large U. S. Corporations, their senior executives, a substantial number of them more than half would liketo automate as many jobs as possible. They say. So that's a little scary. But unfortunately for us human something, it's gonna be >> a while before they succeed. Way had a case last year where McDonald's employees were agitating for increasing the minimum wage and tThe e management used the threat of wrote of robotics sizing, hamburger making process, which can be done right to thio. Get them to back down. Are you think we're going to Seymour of four that were maybe a eyes used as a threat? >> Well, I haven't heard too many other examples. I think for those highly structured, relatively low level task, it's quite possible, particularly if if we do end up raising the minimum wage beyond a point where it's economical, pay humans to do the work. Um, but I would like to think that, you know, if we gave humans the opportunity, they could do Maur than they're doing now in many cases, and one of the things I was saying is that I think companies are. Generally, there's some exceptions, but most companies they're not starting to retrain their workers. Amazon recently announced they're going to spend 700,000,000 to retrain their workers to do things that a I and robots can't. But that's pretty rare. Certainly that level of commitment is very rare. So I think it's time for the companies to start stepping up and saying, How can we develop a better combination of humans and machines? >> The work by, you know, brain Nelson and McAfee, which is a little dated now. But it definitely suggests that there's some things to be concerned about. Of course, ultimately there prescription was one of an optimist and education, and yeah, on and so forth. But you know, the key point there is the machines have always replace humans, but now, in terms of cognitive functions, but you see it everywhere you drive to the airport. Now it's Elektronik billboards. It's not some person putting up the kiosks, etcetera, but you know, is you know, you've you've used >> the term, you know, paid the cow path. We don't want to protect the past from the future. All right, so, to >> your point, retraining education I mean, that's the opportunity here, isn't it? And the potential is enormous. Well, and, you know, let's face it, we haven't had much in the way of productivity improvements in the U. S. Or any other advanced economy lately. So we need some guests, you know, replacement of humans by machines. But my argument has always been You can handle innovation better. You can avoid sort of race to the bottom at automation sometimes leads to, if you think creatively about humans and machines working as colleagues. In many cases, you remember in the PC boom, I forget it with a Fed chairman was it might have been, Greenspan said, You can see progress everywhere except in the product. That was an M. I. T. Professor Robert Solow. >> OK, right, and then >> won the Nobel Prize. But then, shortly thereafter, there was a huge productivity boom. So I mean is there may be a pent up Well, God knows. I mean, um, everybody's wondering. We've been spending literally trillions on I t. And you would think that it would have led toe productivity, But you know, certain things like social media, I think reduced productivity in the workplace and you know, we're all chatting and talking and slacking and sewing all over the place. Maybe that's is not conducive to getting work done. It depends what you >> do with that social media here in our business. It's actually it's phenomenal to see political coverage these days, which is almost entirely consist of reprinting politicians. Tweets >> Exactly. I guess it's made life easier for for them all people reporters sitting in the White House waiting for a press conference. They're not >> doing well. There are many reporters left. Where do you see in your consulting work your academic work? Where do you see a I being used most effectively in organizations right now? And where do you think that's gonna be three years from now? >> Well, I mean, the general category of activity of use case is the sort of someone's calling boring I. It's data integration. One thing that's being discussed a lot of this conference, it's connecting your invoices to your contracts to see Did we actually get the stuff that we contracted for its ah, doing a little bit better job of identifying fraud and doing it faster so all of those things are quite feasible. They're just not that exciting. What we're not seeing are curing cancer, creating fully autonomous vehicles. You know, the really aggressive moonshots that we've been trying for a while just haven't succeeded at what if we kind of expand a I is gonna The rumor, trawlers. New cool stuff that's coming out. So considering all these new checks with detective Aye, aye, Blockchain new security approaches. When do you think that machines will be able to make better diagnoses than doctors? Well, I think you know, in a very narrow sense in some cases, that could do it now. But the thing is, first of all, take a radiologist, which is one of the doctors I think most at risk from this because they don't typically meet with patients and they spend a lot of time looking at images. It turns out that the lab experiments that say you know, these air better than human radiologist say I tend to be very narrow, and what one lab does is different from another lab. So it's just it's gonna take a very long time to make it into, you know, production deployment in the physician's office. We'll probably have to have some regulatory approval of it. You know, the lab research is great. It's just getting it into day to day. Reality is the problem. Okay, So staying in this context of digital a sort of umbrella topic, do you think large retail stores roll largely disappeared? >> Uh, >> some sectors more than others for things that you don't need toe, touch and feel, And soon before you're to them. Certainly even that obviously, it's happening more and more on commerce. What people are saying will disappear. Next is the human at the point of sale. And we've been talking about that for a while. In In grocery, Not so not achieve so much yet in the U. S. Amazon Go is a really interesting experiment where every time I go in there, I tried to shoplift. I took a while, and now they have 12 stores. It's not huge yet, but I think if you're in one of those jobs that a substantial chunk of it is automata ble, then you really want to start looking around thinking, What else can I do to add value to these machines? Do you think traditional banks will lose control of the payment system? Uh, No, I don't because the Finn techs that you see thus far keep getting bought by traditional bank. So my guess is that people will want that certainty. And you know, the funny thing about Blockchain way say in principle it's more secure because it's spread across a lot of different ledgers. But people keep hacking into Bitcoin, so it makes you wonder. I think Blockchain is gonna take longer than way thought as well. So, you know, in my latest book, which is called the Aye Aye Advantage, I start out talking by about Tamara's Law, This guy Roy Amara, who was a futurist, not nearly as well known as Moore's Law. But it said, You know, for every new technology, we tend to overestimate its impact in the short run and underestimated Long, long Ryan. And so I think a I will end up doing great things. We may have sort of tuned it out of the time. It actually happens way finally have autonomous vehicles. We've been talking about it for 50 years. Last one. So one of the Democratic candidates of the 75 Democratic ended last night mentioned the chief manufacturing officer Well, do you see that automation will actually swing the pendulum and bring back manufacturing to the U. S. I think it could if we were really aggressive about using digital technologies in manufacturing, doing three D manufacturing doing, um, digital twins of every device and so on. But we are not being as aggressive as we ought to be. And manufacturing companies have been kind of slow. And, um, I think somewhat delinquent and embracing these things. So they're gonna think, lose the ability to compete. We have to really go at it in a big way to >> bring it. Bring it all back. Just we've got an election coming up. There are a lot of concern following the last election about the potential of a I chatbots Twitter chat bots, deep fakes, technologies that obscure or alter reality. Are you worried about what's coming in the next year? And that that >> could never happen? Paul. We could never see anything deep fakes I'm quite worried about. We don't seem. I know there's some organizations working on how we would certify, you know, an image as being really But we're not there yet. My guess is, certainly by the time the election happens, we're going to have all sorts of political candidates saying things that they never really said through deep fakes and image manipulation. Scary? What do you think about the call to break up? Big check. What's your position on that? I think that sell a self inflicted wound. You know, we just saw, for example, that the automobile manufacturers decided to get together. Even though the federal government isn't asking for better mileage, they said, We'll do it. We'll work with you in union of states that are more advanced. If Big Tak had said, we're gonna work together to develop standards of ethical behavior and privacy and data and so on, they could've prevented some of this unless they change their attitude really quickly. I've seen some of it sales force. People are talking about the need for data standard data protection standards, I must say, change quickly. I think they're going to get legislation imposed and maybe get broken up. It's gonna take awhile. Depends on the next administration, but they're not being smart >> about it. You look it. I'm sure you see a lot of demos of advanced A I type technology over the last year, what is really impressed you. >> You know, I think the biggest advances have clearly been in image recognition looking the other day. It's a big problem with that is you need a lot of label data. It's one of the reasons why Google was able to identify cat photos on the Internet is we had a lot of labeled cat images and the Image net open source database. But the ability to start generating images to do synthetic label data, I think, could really make a big difference in how rapidly image recognition works. >> What even synthetic? I'm sorry >> where we would actually create. We wouldn't have to have somebody go around taking pictures of cats. We create a bunch of different cat photos, label them as cat photos have variations in them, you know, unless we have a lot of variation and images. That's one of the reasons why we can't use autonomous vehicles yet because images differ in the rain and the snow. And so we're gonna have to have synthetic snow synthetic rain to identify those images. So, you know, the GPU chip still realizes that's a pedestrian walking across there, even though it's kind of buzzed up right now. Just a little bit of various ation. The image can throw off the recognition altogether. Tom. Hey, thanks so much for coming in. The Cube is great to see you. We gotta go play Catch. You're welcome. Keep right. Everybody will be back from M I t CDO I Q In Cambridge, Massachusetts. Stable, aren't they? Paul Gillis, You're watching the Cube?

Published Date : Jul 31 2019

SUMMARY :

Brought to you by My co host, Tom Davenport, is here is the president's distinguished professor at Babson College. I I mean, you know, when we hit the singularity, Are you think we're going to Seymour of four that were maybe a eyes used as you know, if we gave humans the opportunity, they could do Maur than they're doing now But you know, the key point there is the machines the term, you know, paid the cow path. Well, and, you know, in the workplace and you know, we're all chatting and talking It's actually it's phenomenal to see reporters sitting in the White House waiting for a press conference. And where do you think that's gonna be three years from now? I think you know, in a very narrow sense in some cases, No, I don't because the Finn techs that you see thus far keep There are a lot of concern following the last election about the potential of a I chatbots you know, an image as being really But we're not there yet. I'm sure you see a lot of demos of advanced A But the ability to start generating images to do synthetic as cat photos have variations in them, you know, unless we have

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Vasily Chekalkin & Guillaume Poulet-Mathis, Optus | Red Hat Summit 2019


 

>> live from Boston, Massachusetts. It's the you covering your red hat some twenty nineteen brought to you by bread hat. >> Welcome back to our continuing live coverage here, read. Had summat. Twenty nineteen. You're watching Cube. I'm John Wallis along with stewed minimum. Nice to have you here with us as we head toward the homestretch. Day three of our three days of coverage here on the Q. We're now joined by a couple of guys who they put on their traveling shoes to get here, both hailing from Sydney, Australia. Gilman, pull a Matisse who's a senior innovation lead at Optimise and Vasily Check Culkin, who's a principal software architect, also adopted, which is the second largest mobile phone service provider in Australia. Gentlemen, thanks for being with us. Thanks, fiving. It's a long way to come, right? >> Yes, it is, but it's very worst trip. >> Excellent. Well, you're both on the keynote stage this morning. We'LL talk about that in just a little bit for folks who might not be familiar with obvious once you tell us a little bit about your footprint in Australia and what brings you here to talk about red hat and open >> shift well as you mentioned the obvious is a leading telco in Australia way are lucky that we own our infrastructure, which makes it a fantastic place As software engineers or infrastructure engineers working a CZ, we can develop new products and new solutions or innovate. It was in this network. Um all roles for the city and I adopted is essentially to identify new opportunities to innovate within our networks. We use our core I sets to innovate, but not on ly Just do this research and development also execute on this way. Call this a bit of an applied innovation where a ninety we would work really hard in in taking it, Teo to realise come but live writing on Colossus. >> So we're having a lot of stories with customers about transformation and telecommunications is one that's fascinating to look at because, you know, you work on software, you know, when I think back to tell Comet was, you know, fiber and towers and you know, physical implementation. But, you know, software, such a large part of what's going on. You tell us some of the changes going on and you know what's impacting your role in Annapolis? >> Uh, it's it's impacting all. Tell CAS actually, but yes, kill Cosa Switching from this old mine set off just fathers just hours. And this is Dan movements and five hundred Carmen, which is driving a lot of changes. People start thinking about social network functions and how we can dip alone on edge. How we can help our customers and developers to collaborate on next features how we can leverage although technologists and a state we have. >> I think if you think of software defined network and they moved to naturalization, you can now think of this. Australia is a big country that so you can not think of this entire infrastructure is being virtualized and could be made available for Also use a CZ well, so it's really changing that sense that it's not closed anymore and you can open to new cases. >> You know, you bring up it. Just a point about the pure geography of Australia. Huge country. Twenty five million people. No way would jealous here in the States, you had twenty five just, you know, in the Boston New York area. Probably I would think somewhere around there, but house that factor and just in terms of your operations in general that you do have nine million subscribers spread out over so much geography on dure trying to deliver the state of the art circuit service. Just, >> I said I couldn't take this one. So in terms of distance that there is an important impact. But what Today we were talking about phone calls. Video is essentially managing infrastructure, and you know, it's such a large country as its challenges. But it's something we're getting very good at a CZ. We pushing very hard to be present in regional Australia so you can sink of this beautiful landscape in getting five of there being a challenge, but with challenges that they did. The luck that comes with this is that we get to a parade, a scaled network, maybe not with the scale of subscribers that you have in any US, but we're the same challenges. So when it comes to innovation way, get the opportunities to way find you. >> So in the keynote, there was a lot of residents in the audience when you, you know, talked about breaking the language barrier. Maybe, you know, go in share with our audience here, just a tidbit as to what you were talking about. How that works from a technology standpoint. Roll >> out from technology. A point off you telephone you're stuck is it's complex thing. And if you want to integrate directly this telephone system directly with a phone call, it's our job. Okay, I did it. It's tough we did it. I'm never getting so. And the software developers what we tend to do when the get some complex things to solve. We obstructed away, and for us it was off the solution. We need to obstruct away all this complex ing all complex signaling nadiya handling and a very simple way off getting additional voice services within phone call. It's additional challenges like distance, and you can't just kind of older in the cloud because we need to be close to the customer. Otherwise, it will be very, very but quality. Always what and yeah, and it's opens availability toe innovate further, we can bring more services, not only voice, translation and transcription, but just think about it. You got your voice. We can help you. We can like new exciting services on plain old. >> So we had translate today and that we were here to talk about the technology may also the culture changed around. If on network becomes more open. And if we have these opportunities to live rage this network to try to build new products on DH, there are plenty of products that way. Also working on that are based on this idea that waken build products like people build APS to build a napkin, a smartphone or you need this environment way can expose the network in the same digital environment on DH. Translation is very interesting because it's emotional. If you think of communication, language can be a barrier. The a. D that we digitize the phone call and that we can then let build products or or engineer products that break barriers is very exciting. And so this is where we pick the specific use case for for the keynote today, Aziz, you mentioned before it has a emotional showing it, >> but there was if I got it right and police correct me if I didn't, um, you were engaged in a real time phone call right now and then if we pretended that one of you spoke one language, one of you spoke another. There was an immediate translation from English to French, French to English. And the call was being transcribed in real time as well. So it could be used another medium, right? I want to use it in, you know, e mails or other communications text, whatever. So you were stockpiling all this capability right in through the transcription, but doing real time voice translation. >> Take the venue, We idea. So things like translation is something that Microsoft, for example, does really well and many club companies to really well, the value we add is to move from having an adult translation request conditions like this to Russian, to integrating this in in one of the most natural communication channel, which is person to person. Phone call is a perfect place to start, because if there is one place where you're going to a language barrier as phone calls global, you can call anywhere in the world. This's pretty exciting environment. >> Oh, I thought so. I mean, >> you know, it's fascinating to think kind of history of telecommunications. It's well, you know, every country has their own, you know, system. But there needs to be that interconnection so that you know, today I don't think about whether you know I'm calling across the street across the country or across the globe. It takes care of that boy. If I could just plug into some of the available services on INDU translation, you know, right you're goingto bring Bring the world a little bit closer together. >> And the phone. Nichole's of Quintus, You don't sign up to brand, so you do sign up to a telescope. But this is regardless of your device. You can establish a phone call on used the services. I >> know some teenagers I'd like to have their conversations translated for May. Really helpful. >> You can build it a cz. Well, >> can you do work on that? Good. I'll have to think about it. What about five g And what is that doing for you? Just from a purely technical standpoint, the opportunities that you see coming with that I know rollouts. Probably still year or twenty four months away from taking place. I don't know what the Australia rollout is compared to the U. S. But in terms of what that speed is going to do for you, what kinds of possibilities you think the ceiling exist? I >> must after very developed. I'm thinking, like from Pew Software Development Point of view. Excuse me. Perfect opportunity to be connect customers with developers on an edge on a on your network. Andi, it's all the world later NCIS and bend with and you can do fascinating thing on edge ofthe network I raise that sings real time Rachael here at the open to reality five g will enable it and we'LL keep thiss development and improve speed off this stuff. And I'm looking forward to have all of this available not only for me as I'm looking for Loker, I don't want it close the opening network we're opening Tell Kal Toh the cool world off wonderful software development and it's fascinating >> The Savages. Also, if you think of five, you gotta think about momentum. There is this momentum that we have now to improve our networks, and it's not entirely just five g. We've got network function visualizations. We've got Coyote, and that momentum is very interesting because as we improve our network, it becomes more digital and especially mentioned as it becomes more digital. It's more open and enables new opportunities for enterprise customers off for startups to innovate in this environment. >> Okay, so my understanding from what you talked about and, you know, this is built on open shift, you know, what's the importance? You know, why Open shift and what is that enable for your business and ultimately your customers? >> This is actually something way quite proud off. When we started this journey in this software engineering space, it's inclined narrative. It's only natural to build functions in containers, but there was There was effectively that gap between building new applications in the current state of a network that has a a very different approach of operation. So, communities, where's the right tool for us? But when you operate a carrier network, you need strong support and you need Teo. You need to have a very firm Acela's because you don't drop phone calls. This is very important minute communication, and this is where we had a fantastic relationship is really to find a way to operationalize thiss deployment. >> Ricardo wasn't only like operating this thing way worked hand in hand last few years, they've helped a lot this designing systems like best practices. We learned a lot off each other and it was fantastic journey way really enjoyed working on this. It's extremely professional team, >> No, in from a timing perspective Oh, our journey came together a same time, as read it started seeing telcos has being where the next big thing or the next something to very much start focusing on. >> So so what's your next big thing? We're talking about five G and what that's going to open up, and we've read a lot about it here in the States. But from your perspective, you know what? What is that going to enable? What kind of services? Because for G's already, you know, blowing everybody's mind in some respects, right with the data capabilities there imaging transactions, those kinds of things, but five g your thought, I think, >> previews. Innovation cycles things three G for G Always came, came in with a pre pre baked benefits, often speeds with five minutes a little. My opinion is a little bit different. What's happening? What we're doing is is an example of this is in a V that you have a new environment and important environment where new things can happen and so you're going to see this as Oppen versus closed what it means is that the next big thing is not necessarily five year. And Evie. Next big thing is what software developers will make of this environment. And that might be a start up. Or they could be enterprised could bring you cooperate, right? And we are very much very much open to start conversation with anyone that would like to make use of this. He's >> got the next big thing. That was God the next big thing yet, Right, gentlemen, thank you for making the long trip. I know not just to see us, but we do appreciate your carving out some time for us. Good job this morning. And, uh, good luck down the road. >> Thank you for having us. >> Thank you. Thank you. Back with more live from Boston. You're watching the Cuban. You're watching coverage from Red Hat Summit twenty nineteen

Published Date : May 9 2019

SUMMARY :

It's the you covering Nice to have you here with us as we who might not be familiar with obvious once you tell us a little bit about your footprint in Australia and shift well as you mentioned the obvious is a leading telco in Australia way that's fascinating to look at because, you know, you work on software, you know, How we can help our customers and developers to collaborate Australia is a big country that so you can not think of this entire here in the States, you had twenty five just, you know, in the Boston New York area. CZ. We pushing very hard to be present in regional Australia so you can sink just a tidbit as to what you were talking about. And if you want to integrate directly this telephone If you think of communication, language can be a barrier. I want to use it in, you know, e mails or other communications as phone calls global, you can call anywhere in the world. I mean, But there needs to be that interconnection so that you Nichole's of Quintus, You don't sign up to brand, so you do sign up to a telescope. know some teenagers I'd like to have their conversations translated for May. You can build it a cz. Just from a purely technical standpoint, the opportunities that you see coming with Andi, it's all the world later NCIS and bend with and you can do fascinating thing on edge Also, if you think of five, you gotta think about momentum. You need to have a very firm Acela's because you don't drop phone calls. We learned a lot off each other and it was fantastic the next something to very much start focusing on. for G's already, you know, blowing everybody's mind in some respects, right with the data capabilities you have a new environment and important environment where I know not just to see us, but we do appreciate your carving out some time for us. Back with more live from Boston.

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Eric Herzog, IBM | CUBEConversation, March 2019


 

(upbeat music) [Announcer] From our studios in the heart of Silicon Valley Palo Alto, California. This is a CUBE conversation. >> Hi, I'm Peter Burris, and welcome to another CUBE conversation from our studios in beautiful Palo Alto, California. One of the biggest challenges that every user faces is how are they going to arrange their resources that are responsible for storing, managing, delivering, and protecting data. And that's a significant challenge, but it gets even worse when we start talking about multi-cloud. So, today we've got Eric Herzog who's the CMO and VP of Worldwide Storage Channels at IBM Storage to talk a bit about the evolving relationship of what constitutes a modern, comprehensive storage portfolio and multi-cloud. Eric, welcome to theCUBE. >> Peter, Thank you, thank you. >> So, start off, what's happening with IBM Storage these days, and let's get into this kind of how multi-cloud is affecting some of your decisions, and some of your customer's decisions. >> So, what we've done, is we've started talking about multi-cloud over two years ago. When Ed Walsh joined the company as a general manager, we went on an analyst roadshow, in fact, we came here to theCUBE and shot a video, and we talked about how the IBM Storage Division is all about multi-cloud. And we look about that in three ways. First of all, if you are creating a private cloud, we work with you. From a container, whether you're Vmware based, whether you are doing a more traditional cloud- private cloud. Now the modern private cloud, all container based. Second is Hybrid Cloud, data on parem, out to a public cloud provider. And the third aspect, and in fact, you guys have written about it in one of your studies is that no one is going to use one public cloud provider, they're going to use multiple cloud providers. So whether that be IBM Cloud, which of course we love because we're IBM shareholders, but we work with Amazon, we work with Google, and in fact we work with any cloud provider. Our Spectrum Protect backup product, which is one of the most awarded enterprise backup packages can backup to any cloud. In fact, over 350 small to medium cloud providers, the engine for their backup as a service, is Spectrum Protect. Again, completely heterogeneous, we don't care what cloud you use, we support everyone. And we started that mantra two and a half years ago, when Ed first joined the company. >> Now, I remember when you came on, we talked a lot about this notion of data first and the idea that data driven was what we talked about >> Right, data driven. >> And increasingly, we talked about, or we made the observation that enterprises were going to take a look at the natural arrangement of their data, and that was going to influence a lot of their cloud, a lot of their architecture, and certainly a lot of their storage divisions or decisions. How is that playing out? Is that still obtaining? Are you still seeing more enterprises taking this kind of data driven approach to thinking about their overall cloud architectures? >> Well the world is absolutely data-centric. Where does the data go? What are security issues with that data? How is it close to the compute when I need it? How do I archive I, how do I back it up? How do I protect it? We're here in Silicon Valley. I'm a native Palo Alton, by the way, and we really do have earthquakes here, and they really do have earthquakes in Japan and China and there is all kinds of natural disasters. And of course as you guys have pointed out, as have almost all of the analysts, the number one cause of data loss besides humans is actually still fire. Even with fire suppressant data centers. >> And we have fires out here in Northern California too. >> That's true. So, you've got to make sure that you're backing up that data, you're archiving the data. Cloud could be part of that strategy. When does it need to be on parem, when does it need to be off parem? So, it's all about being a data-driven, and companies look at the data, profile the date and time, What sort of storage do I need? Can I go high end, mid-range and entry, profile that data, figure that out, what they need to do. And then do the same thing now with on parem and off parem. For certain data sets, for security reasons, legal reasons you probably are not going to put it out into a public cloud provider. But other data sets are ideal for that and so all of those decisions that are being made by: What's the security of the data? What's the legality of that data? What's the performance I need of that data? And, how often do I need the data? If you're going to constantly go back and forth, pull data back in, going to a public cloud provider, which charge both for in and out of the data, that actually may cost more than buying an Array on parem. And so, everyone's using that data-centricity to figure out how do they spend their money, and how do they optimize the data to use it in their applications, workloads and use cases. >> So, if you think about it, the reality is by application, workload, location, regulatory issues, we're seeing enterprises start to recognize and increase specialization of their data assets. And that's going to lead to a degree of specializations in the classes of data management and storage technologies that they utilize. Now, what is the challenge of choosing a specific solution versus looking at more of a portfolio of solutions, that perhaps provide a little bit more commonality? How are customers, how are the IMB customer base dealing with that question. >> Well, for us the good thing was to have a broad portfolio. When you look at the base storage Arrays we have file, block and object, they're all award winning. We can go big, we can go medium, and we can go small. And because of what we do with our Array family we have products that tend to be expensive because of what they do, products that mid-price and products that are perfect for Herzog's Bar and Grill. Or maybe for 5,000 different bank branches, 'cause that bank is not going to buy expensive storage for every branch. They have a small Array there in case core goes down, of course. When you or I go in to get a check or transact, if the core data center is down, that Wells Fargo, BofA, Bank of Tokyo. >> Still has to do business. >> They are all transacting. There's a small Array there. Well you don't want to spend a lot of money for that, you need a good, reliable all flash Array with the right RAS capability, right? The availability, capability, that's what you need, And we can do that. The other thing we do is, we have very much, cloud-ified everything we do. We can tier to the cloud, we can backup to the cloud. With object storage we can place it in the cloud. So we've made the cloud, if you will, a seamless tier to the storage infrastructure for our customers. Whether that be backup data, archive data, primary data, and made it so it's very easy to do. Remember, with that downturn in '08 and '09 a lot of storage people left their job. And while IT headcount is back up to where it used to be, in fact it's actually exceeded, if there was 50 storage guys at Company X, and they had to let go 25 of them, they didn't hire 25 storage guys now, but they got 10 times the data. So they probably have 2 more storage guys, they're from 25 to 27, except they're managing 10 times the data, so automation, seamless integration with clouds, and being multi-cloud, supporting hybrid clouds is a critical thing in today's storage world. >> So you've talked a little bit about format, data format issues still impact storage decisions. You've talked about how disasters or availability still impact storage decisions, certainly cost does. But you've also talked about some of the innovative things that are happening, security, encryption, evolved backup and and restore capabilities, AI and how that's going to play, what are some of the key thing that your customer base is asking for that's really driving some of your portfolio decisions? >> Sure, well when we look beyond making sure we integrate with every cloud and make it seamless, the other aspect is AI. AI has taken off, machine learning, big data, all those. And there it's all about having the right platform from an Array perspective, but then marrying it with the right software. So for example, our scale-out file system, Spectrum Scale can go to Exabyte Class, in fact the two fastest super computers on this planet have almost half an exabyte of IBM Spectrum Scale for big data, analytics, and machine learning workloads. At the same time you need to have Object Store. If you're generating that huge amount of data set in AI world, you want to be able to put it out. We also now have Spectrum discover, which allows you to use Metadata, which is the data about the data, and allow and AI app, a machine learning app, or an analytics app to actually access the metadata through an API. So that's one area, so cloud, then AI, is a very important aspect. And of course, cyber resiliency, and cyber security is critical. Everyone thinks, I got to call a security company, so the IBM Security Division, RSA, Check Point, Symantec, McAfee, all of these things. But the reality is, as you guys have noted, 98% of all enterprises are going to get broken into. So while they're in your house, they can steal you blind. Before the cops show up, like the old movie, what are they doing? They're loading up the truck before the cops show up. Well guess what, what if that happened, cops didn't show up for 20 minutes, but they couldn't steal anything, or the TV was tied to your fingerprint? So guess what, they couldn't use the TV, so they couldn't steal it, that's what we've done. So, whether it be encryption everywhere, we can encrypt backup sets, we can encrypt data at rest, we can even encrypt Arrays that aren't ours with our Spectrum Virtualize family. Air gapping, so that if you have ransomware or malware you can air-gap to tape. We've actually created air gapping out with a cloud snapshot. We have a product called Safeguard Copy which creates what I'll call a faux air gap in the mainframe space, but allows that protection so it's almost as if it was air gapped even though it's on an Array. So that's a ransomware and malware, being able to detect that, our backup products when they see an unusual activity will flag the backup restore jam and say there is unusual activity. Why, because ransomware and malware generate unusual activity on back up data sets in particular, so it's flaky. Now we don't go out and say, "By the way, that's Herzog ransomware, or "Peter Burris ransomware." But we do say "something is wrong, you need to take a look." So, integrating that sort of cyber resiliency and cyber security into the entire storage portfolio doesn't mean we solve everything. Which is why when you get an overall security strategy, you've got that Great Wall of China to keep the enemy out, you've got the what I call, chase software to get the bad guy once he's in the house, the cops that are coming to get the bad guy. But you've got to be able to lock everything down, you'll do it. So a comprehensive security strategy, and resiliency strategy involves not only your security vendor, but actually your storage vendor. And IBM's got the right cyber resiliency and security technology on the storage side to marry up, regardless of which security vendor they choose. >> Now you mention a number of things that are associated with how an enterprise is going to generate greater leverage, greater value out of data that you already know. So, you mentioned, you know, encryption end to end, you mention being able to look at metadata for AI applications. As we move to a software driven world of storage where physical volumes can still be made more virtual so you can move them around to different workloads. >> Right. >> And associate the data more easily, tell us a little bit about how data movement becomes an issue in the storage world, because the storage has already been associated with it's here. But increasingly, because of automation, because of AI, because of what businesses are trying to do, it's becoming more associated with intelligent, smart, secure, optimized movement of data. How is that starting to impact the portfolio? >> So we look at that really as data mobility. And data mobility can be another number of different things, for example, we already mentioned, we treat clouds as transparent tiers. We can backup to cloud, that's data mobility. We also tier data, we can tier data within an Array, or the Spectrum Virtualize product. We can tier data, block data cross 450 Arrays, most of which aren't IBM logo'd. We can tier from IBM to EMC, EMC can then tier to HDS, HDS can tier to Hitachi, and we do that on Arrays that aren't ours. So in that case what you're doing is looking for the optimal price point, whether it be- >> And feature set. >> And feature sets, and you move things, data around all transparently, so it's all got to be automated, that's another thing, in the old days we thought we had Nirvana when the tiering was automatically moved the data when it's 30 days old. What if we automatically move data with our Easy Tier technology through AI, when the data is hot moves it to the hottest tier, when the data is cold it puts it out to the lowest cost tier. That's real automation leveraging AI technology. Same thing, something simple, migration. How much money have all the storage companies made on migration services? What if you could do transparent block migration in the background on the fly, without ever taking your servers down, we can do that. And what we do is, it's so intelligent we always favor the data set, so when the data is being worked on, migration slows down. When the data set slows down, guess what? Migration picks up. But the point is, data mobility, in this case from an old Array to an new Array. So whether it be migrating data, whether it be tiering data, whether you're moving data out to the cloud, whether it be primary data or backup data, or object data for archive, the bottom line is we've infused not only the cloudification of our storage portfolio, but the mobility aspects of the portfolio. Which does of course include cloud. But all tiering more likely is on premise. You could tier to the cloud, but all flash Array to a cheap 7200 RPM Array, you save a lot of money and we can do that using AI technology with Easy Tier. All examples of moving data around transparently, quickly, efficiently, to save cost both in CapEx, using 7200 RPM Arrays of course to cut costs, but actually OpEx the storage admin, there aren't a hundred storage admins at Burris Incorporated. You had to let them go, you've hired 100 of the people back, but you hired them all for DevOps so you have 50 guys in storage >> Actually there are, but I'm a lousy businessman so I'm not going to be in business long. (laughing) One more question, Eric. I mean look you're an old style road warrior, you're out with customers a lot. Increasingly, and I know this because we've talked about it, you're finding yourself trying to explain to business people, not just IT people how digital business, data and storage come together. When you're having these conversations with executives on the business side, how does this notion of data services get discussed? What are some of the conversations like? >> Well I think the key thing you got to point out is storage guys love to talk speeds and feeds. I'm so old I can still talk TPI and BPI on hard drives and no one does that anymore, right? But, when you're talking to the CEO or the CFO or the business owner, it's all about delivering data at the right performance level you need for your applications, workloads and use cases, your right resiliency for applications, workloads and use cases, your right availability, so it's all about application, workloads, and use cases. So you don't talk about storage speeds and feeds that you would with Storage Admin, or maybe in the VP of infrastructure in the Fortune 500, you'd talk about it's all about the data, keeping the data secure, keeping the data reliable, keeping it at right performance. So if it's on the type of workload that needs performance, for example, let's take the easy one, Flash. Why do I need Flash? Well, Mr. CEO, do you use logistics? Of course we do! Who do you use, SAP. Oh, how long does that logistics workload take? Oh, it takes like 24 hours to run. What if I told you you could run that every night, in an hour? That's the power of Flash. So you translate what you and I are used to, storage nerdiness, we translate it into businessfied, in this case, running that SAP workload in an hour vs. 24 has a real business impact. And that's the way you got to talk about storage these days. When you're out talking to a storage admin, with the admin, yes, you want to talk latency and IOPS and bandwidth. But the CEO is just going to turn his nose up. But when you say I can run the MongoDB workload, or I can do this or do that, and I can do it. What was 24 hours in an hour, or half an hour. That translates to real data, and real value out of that data. And that's what they're looking for, is how to extract value from the data. If the data isn't performant, you get less value. If the data isn't there, you clearly have no value. And if the data isn't available enough so that it's down part time, if you are doing truly digital business. So, if Herzog's Bar and Grill, actually everything is done digitally, so before you get that pizza, or before you get that cigar, you have to order it online. If my website, which has a database underneath, of course, so I can handle the transactions right, I got to take the credit card, I got to get the orders right. If that is down half the time, my business is down, and that's an example of taking IT and translating it to something as simple as a Bar and Grill. And everyone is doing it these days. So when you talk about, do you want that website up all the time? Do you need your order entry system up all the time? Do you need your this or that? Then they actually get it, and then obviously, making sure that the applications run quickly, swiftly, and smoothly. And storage is, if you will, that critical foundation underneath everything. It's not the fancy windows, it's not the fancy paint. But if that foundation isn't right, what happens? The whole building falls down. And that's exactly what storage delivers regardless of the application workload. That right critical foundation of performance, availability, reliability. That's what they need, when you have that all applications run better, and your business runs better. >> Yeah, and the one thing I'd add to that, Eric, is increasingly the conversations that we're having is options. And one of the advantages of a large portfolio or a platform approach is that the things you're doing today, you'll discover new things that you didn't anticipate, and you want the option to be able to do them quickly. >> Absolutely. >> Very, very important thing. So, applications, workload, use cases, multi-cloud storage portfolio. Eric, thanks again for coming on theCUBE, always love having you. >> Great, thank you. >> And once again, I'm Peter Burris, talking with Eric Herzog, CMO, VP of Worldwide Storage Channels at IBM Storage. Thanks again for watching this CUBE conversation, until next time. (upbeat music)

Published Date : Mar 22 2019

SUMMARY :

[Announcer] From our studios in the heart One of the biggest challenges that every user faces how multi-cloud is affecting some of your And the third aspect, and in fact, you guys have take a look at the natural arrangement of their And of course as you guys have pointed out, as have What's the legality of that data? How are customers, how are the IMB customer base And because of what we do with our Array family We can tier to the cloud, we can backup to the cloud. AI and how that's going to play, But the reality is, as you guys have noted, 98% of data that you already know. And associate the data more easily, tell us a little HDS, HDS can tier to Hitachi, and we cloudification of our storage portfolio, but the What are some of the conversations like? And that's the way you got to talk about storage these days. Yeah, and the one thing I'd add to that, Eric, is multi-cloud storage portfolio. And once again, I'm Peter Burris, talking with

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Dan Burns, Optiv | RSA 2019


 

(upbeat music) >> Live from San Francisco. It's theCUBE covering RSA Conference 2019, brought to you by Forescout. >> Hey welcome back everybody. Jeff Frick here with theCUBE. We're at RSA North America at the newly opened and finally finished Moscone Center. We're here in the Forescout booth, excited to be here. And we've got our next guest who's been coming to this show for a long, long time. He's Dan Burns, the CEO of Optiv. Dan, great to see you. >> Great to see you too, Jeff. Appreciate you having me on the show. >> So you said this is your 23rd RSA. >> Yeah, somewhere right around there. It's got to be and I don't think I've missed any in between. I've missed some Black Hats in there now and again but RSA is just one of those that that I feel like you got to go to. >> Right, right, so obviously the landscape has changed dramatically so we won't go all the way back 23 years. But in the last couple of years as things have really accelerated with the internet and IoT and OT and all these connected devices, autonomous cars. From a threat perspective and from where you sit in the captain's seat, what are you seeing? What are your, kind of your impressions? How are you helping people navigate this? >> Yeah I appreciate that question, Jeff. So it has changed dramatically. There's no doubt about it. So I got into security in 1996. And that was a long time ago so it's really in the infancy of security. And back in '96 when I remember really studying what security was, and by the way back then it was called information security. Now it's cyber security. But it was really straightforward and simple. There were probably two or three threats and vulnerabilities out there right? Some of the early on one so that's one part of the equation. The second part there were probably two or three regulations and standards out there. No more than that. And then when you went over to kind of the third part of the triad and you talk about vendors and technology there were maybe five or six right? You have McAfee, you have Check Point and you had some of the early, early stage companies that were really addressing kind of simplistic things, right? >> Right. >> Firewalling, URL filtering and things like that. And now you fast-forward to today and it's night and day, so much different. So today when we talk about threats and vulnerabilities there are hundreds of millions, if not billions, of threats and vulnerabilities. Number one, big problem. Number two, regulations standards. There's hundreds of them globally. And number three when you look at our great technology partners here and I think there's probably about 3,500 technology partners here on the floor today. Night and day >> Right. >> Nigh and day from '96 to 2019. And that's created a lot of issues, right? A lot of issues which I'm happy to talk about. >> Yeah, complexity and but you've been a great quote of one of the other things I saw doing the research for this interview. You talked about rationalization >> Yeah. >> and how does a CSO rationalize the world in which you just described because they can't hire their way out of it. They can't buy their way out of it. And at some point you're going to have to make trade-off decisions 'cause you can't use all the company's resources just for security. At the same time, you don't want to be in the cover of the Wall Street Journal tomorrow because you have a big breach that you just discovered. >> Yeah >> How do you help >> it's a balancing act >> How do you help them figure this, navigate these choppy waters? >> Yeah so we think Optiv is in a prime space to do that and place to do that. No doubt about it. So let's talk about the complexity that's out there. Now you look at the landscape. You look at the 25, 35 hundred different technology companies out there today. And when we talk to a typical client and we ask a question. How many vendors, how many OEMs do you have to deal with on an annual basis and the response, of course, depending on the size of the organization but let's just take your average small, mid-sized, enterprise client, the response is somewhere between 75 and 90 partners. And then of course we've got shot on our face. >> Just on the security side? >> Just on the security >> That's not counting all their CRM and all their >> That's not IT, that's not anything. That is just to solve >> 75? >> and build their own security programs. And the next response we get from them is we can't do it, we just can't do it. We spend about 90% of our time acting as if I'm the CSO right now, 90 plus percent of our time working with all of these wonderful, great technologies and partners just to establish those relationships and make sure we're going the right things by them and then by us. And so given this complexity in the marketplace, everything that's going on, it's just a prime scenario for what we call ourselves is a global cyber security solutions integrator, right? Being able to, for a lack of a better term, be the gatekeeper for our clients and help them navigate this complexity that's out there in the space. And so the value that we bring, I talk about it in terms of an equation, right? We're all mathematical in nature, typically people in cyber and so when I think about cyber, I think about equations. And the first equation I think abut is a very simplistic one. It's people, it's process and technology. And you need equal focus on all three of those parts of the equation to truly balance things in a matter where you're building a very effective security program. And historically CSOs have really leaned towards the technology side of that equation. >> Right. And now what we're seeing is a balance like we've got to worry about people, right? We've got to find people with that intelligence and knowledge and know-how and wherewithal, right? And we've got to find companies that have that process expertise, the processes, a means to an end. How do I get to a certain outcome? And so what we bring is the people process and technology. All sides of the equation with the ability in masses to help clients plan, build and run their entire security program or parts of it. >> So how, how is it changed with a couple things like cloud computing. >> Yeah. >> So now I'm sure the bad guys use the cloud just like the good guys use the cloud. So the type of scale and resources that they can bring to bear are significantly higher. Just the pure quantity of and variability using AI and machine learning and as we saw in the election really kind of simple Facebook targeting methods that most marketers use, that work at REI to get you to buy a sleeping bag if you looked at tents on your last way in. So how is the role of AI and machine learning now going to impact this balance? And then of course the other thing is all we see is so many open security jobs. You just can't hire enough people. They're just not there. So that's a whole kind of different level of pressure on the CSO. >> Yeah definitely no doubt about it. And there are few companies that can truly build that have enough budget to address cyber on their own. And those today are typically the large financial right? They're typically given massive budgets. >> Right. >> They have massive teams and they're able to minimize the partnerships and really handle a lot of their own stuff internally and go out for special things. But you look at the typical company, small, mid, even some of the large enterprise companies. No, they can't find the resources. They can't get the budget. They can't address everything. And to your point around digital transformation and what's going on in the world there. And that's probably what continues to support 3,500 technology companies out here. >> Right. >> Right? It's the continuous change >> Right. >> That we see in the industry every single day and of course cloud is one of the most recent transformations and obviously a real one which opens up other threat factors and other scenarios that create new vulnerabilities, and new threats and so that the problem just keeps getting bigger exponentially >> So you come in for another 20 years? Is that what you're saying? (laughing) >> How you're, come for another 20 years. I think though eventually, Jeff, I can remember I kind of poke fun at this a little bit. I can remember I think it was Palo Alto, there was a first company that said, hey we're a platform company. And I think that started happening whatever, it was roughly seven years ago. We're a platform company. And I can remember so many people kind of pooh-poohing that. Right, you're not a, nobody's a platform company. Fair enough, fair enough back then. But I'm going to say, fast-forward to today and that's what it's going to happen, have to happen in this industry, Jeff. >> Right, right. >> Eventually we will have to have some large platform companies that can address multiple things within a client's environment, right? And then there will always be the need to to fill gaps with some of the other great new emerging technologies out there so maybe we won't have 3,500 vendors in ten years. Maybe it's 2,000 so there will be consolidation. There will be the platform play >> Right. >> that happens. >> But then you have the addition of public cloud, right? So now a lot of, a lot of infrastructures, they've got some stuff in public cloud. They still have some stuff on their data center, right? So this is kind of hybrid world. Then you add the IoT thing and the OT connectivity back to the IT which is relatively new. So now if you've got this whole other threat factors that you never had to deal with before at all. It's the machines down on the factory floor. You had been pumping out widgets for a long time that are suddenly connected the infrastructure. So the environment that you're trying to apply security to is really evolving at a crazy pace. >> That is, it's a great industry to be in. (Jeff laughs) Every day I wake up, pitch myself I think all our guys do. >> Right. >> What's amazing, I don't see that slowing down, right? So I think that's why some of that balance continues to be there in the future. One of the things that we're seeing in our industry is companies really trying to take this inside-out approach as opposed to this outside-in approach. And I'll tell you the difference. The outside-in approach is it's all of this chaos, right? It's all the chaos that's behind us and we see it right here. It's everybody telling you what you need >> Right. >> and you build it, you building a security program around what's being fed to you externally as opposed to really taking a step back looking at your organization understanding what your company's initiatives and priorities are, right? And your own company's vision, mission and strategy. And I tell people all the time, I don't care if they're part of our company or any company, first thing you should do is understand the vision and the mission and the strategy of the organization you work for. And so that's part of the inside-out approach. Understanding what your company is trying to accomplish and is a security practitioner really wrapping your arms in your mind around that and supporting those initiatives and aligning your security initiatives to the business initiatives >> Right. >> And then doing it through a risk management type of program and feeding that risk management dashboard and information directly to the board >> Right. >> So. >> So I'm curious how the how you approach the kind of the changes now we have state-sponsored attackers. And how, what they're trying to get and why they're trying to get it has maybe changed and the value equation on your assets, that clearly some assets are super valuable and for some information and some things that are kind of classical but now we're seeing different motivations, political motivations, other types of motivations. So they're probably attacking different repositories of data that you maybe didn't think carry that type of value. Are you seeing >> Yeah. >> kind of a change in that both in the way the attacks are executed and what they're trying to get and the value they're trying to extract then just kind of a classic commercial ransomware or I'm just going to grab some money out of your account. >> Yeah I think, I think you are right. And it kind of goes back to the earlier part of the conversation, the number of devices that the attackers can attack are almost infinite right? >> Right. And especially with the edge right? With IoT it's created this thing we call the edge. Devices on street lights. Devices on meters. Devices here, devices there. >> Right, right. >> So the number of devices they can go for is ever increasing, right? which continues to support the need >> Right. and the cause that we all are a part of. And in the ways they're going to do that is going to change as well. There's no question about it. Yeah, so we've seen different ways of doing it. Yes there's no question about it. Back to the state-sponsored it's kind of stuff the way I look at cyber and probably one of my biggest personal concerns is I think about us, people and family right? We all have family is that cyber and ultimately cyber warfare has created this levity, or equalness in terms of countries, right? Where a country like the U.S. or Russia or somebody with massive resources around physical weapons are now no longer necessarily as powerful as they were. So brevity it's just created this field, leveling playing field. So countries like North Korea, countries like Afghanistan and others have a new opportunity to create a pretty bad situation. >> Right, right. And we haven't seen cyber warfare quote and unquote yet. We would call it something a little because they haven't really used it as a mass weapon of destruction but the threat of that being there >> Right. is creating a more of a even playing field. >> Right. >> And that's one of my biggest concerns like what's the next step there. >> Right, and the other thing is really the financial implications. If you don't do it right, it's beyond being embarrassed on the Wall Street Journal. But right GDPR regulations went into place last year. It's now the California data privacy law that's coming into place. >> Yeah. >> People are calling it kind of the GDPR of California. And that may take more of a national footprint as time moves on. It's weird on one hand we're kind of desensitized 'cause there's so many data breaches right? You can't keep track. We don't actually flip past that page on the wall. >> I can't keep track. But on the other hand there is this kind of this renewed, kind of consumer protection of my data that's now being codified into law with significant penalties. So I wonder how that plays into your kind of risk portfolio strategy of deciding how much to invest. How much you need to put into this effort because if you get in trouble, it's expensive. >> Yeah it is. So can be and it will be and it will get even more expensive. And we're still waiting for the lawmakers to levy some pretty heavy fines. We've seen a few but I think there's going to be more and I think you do have to pay more attention to regulations and compliance. But I think it is a balancing act. Back to our inside-out approach that I was talking about. A lot of companies when PCI came out, as you know, Jeff, a lot of companies were guiding their security program by PCI specifically >> Right. >> and only, and that's a very outside-in approach, right? That's not really accounting for the assets that you were talking about earlier. Not all of them. >> Right. >> Some of them. And so I think that's a great point, right? As a CSO, the first thing you've got to understand is what are your assets? What are you trying to protect? >> Right. And our friends here at Forescout do a great job of giving you the visualization of your network, understanding what your assets are. And then I think the next step is placing a dollar value on that. And not many people do that, right. They're, oh here's my assets. >> You're paying >> This one's kind of important >> This one's kind of important. But to get buy-in from the rest of your organization, you need to force the conversation with your counterparts, with your CFO, with your CMO, with anyone who's a partial owner of those assets >> Right. and make them put a dollar amount on. How much do you think that the data on the server is worth? How much do you think the data on this server, how much do you think, and inventory that is part of the asset inventory. And then I think you've got a much better argument as it relates to getting budget and getting buy-in. >> Right. >> Getting buy-in. And I see it a lot where CSOs tend to be, most tend to be a little bit introverted right? >> Right. >> They'd rather hang out there on the second floor and be there with their team. Take a look at the latest threats. Take a look at what's going on, with their (coughs) logs and their data and trying to solve really critical problems. But my recommendations to CSOs is man, build tight relationships across the entire organization and get out there, be out there, be visible. Get buy-in. Do lunch and learns on why cyber is so critical and how our employees can help us on this journey. >> Right, right. Dan you trip into a whole other category that we'll have to leave for next time which is, what is the value of that data 'cause I think that's changed quite a bit over the last little while. But thanks for taking a few minutes >> Absolutely, Jeff. and hopefully have a good 23rd RSA. >> Thank you very much. >> All right. >> I appreciate it. >> He's Dan, I'm Jeff. You're watching theCUBE. We're at RSA in North America at Moscone at the Forescout booth. Thanks for watching. See you next time. (upbeat music)

Published Date : Mar 6 2019

SUMMARY :

brought to you by Forescout. We're here in the Forescout booth, Great to see you too, Jeff. that that I feel like you got to go to. But in the last couple of years of the triad and you talk And now you fast-forward to today Nigh and day from '96 to 2019. of one of the other things At the same time, you don't want to be and the response, of course, That is just to solve of the equation to truly the processes, a means to an end. So how, how is it So how is the role of the large financial right? And to your point around and that's what it's going to happen, be the need to to fill gaps and the OT connectivity back to the IT great industry to be in. One of the things that we're seeing of the organization you work for. has maybe changed and the value equation and the value they're trying to extract of the conversation, the number of devices And especially with the edge right? and the cause that we all are a part of. but the threat of that being there is creating a more of And that's one of my biggest concerns Right, and the other thing of the GDPR of California. But on the other hand for the lawmakers to levy accounting for the assets As a CSO, the first thing And then I think the next step is But to get buy-in from the that the data on the server is worth? And I see it a lot on the second floor over the last little while. and hopefully have a good 23rd RSA. at Moscone at the Forescout booth.

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Eric Herzog, IBM & James Amies, Advanced | Cisco Live EU 2019


 

>> Live from Barcelona, Spain. It's the cue covering Sisqo. Live Europe, Brought to you by Cisco and its ecosystem partners. >> Welcome back to Barcelona, Everybody watching the Cube, the leader in live tech coverage. My name is Dave Valentin here with my co host Student events. Do Myself and John for Be here all week. Eric Hurt, Saugus Here Long time Cuba Long friend. Great to see you again. He's the CMO of IBM IBM Storage division. He's joined by James Amy's, who's the head of networks at advance. The service provider Guys, Welcome to the Cube. Good to see again. >> Great. Thanks for having us loved being on the cute. >> So we love having you So, James, let's start with you. Tell us a little bit about advanced to want to dig into some of the networking trends. We're hearing a lot about it here. It's just go live. >> Yeah, I think so. Advanced are a manage service provider software software company based in the UK, one of the largest software companies in the UK, providing interim solutions for lots of different Marchal market verticals, including healthcare, local government, regional government, national infrastructure projects we've got involved with as well as charity sector legal sector. A lot of education work we do is real diverse portfolio of products we offer on with the manage services piece. We also offer complete outsourcing. So this is desktop support. Telephony support, printer support all the >> way back into integration with public cloud platforms and private cloud platforms, the majority of >> which is our in. >> So so Eric advanced are both a customer and a partner, right? Right, right. And so you love you. Love versus Stack. These guys are presumed versus stack customers. Well >> stacked customer in the Versace tack, as you know, Integrate. Cisco, UCS, Cisco Networking Infrastructure, IBM Storage of all types entry products up into the fastest all flash raise with our software spectrum virtualized spectrum, Accelerate Family and James's company is using versus tax is part of their infrastructure, which they then offer, as you know, to a service toe and uses. James just described. >> So let's talk about some of the big trends that you guys are seeing and how you're both responding to customers and you're responding to your customer. So we're seeing two hearing today. Lot about multi cloud. We've been hearing that for a while the network is flattening your network expert love to get your your thoughts on that. Security, obviously, is a huge topic. End end management, another big topic, something that IBM is focused on. So so James, what 1 of the big mega trends that you're seeing that a driving your business decisions and your customer's activity? One >> of the big changes we're seeing is a change from large scare enterprise scale deployments off a particular type of technology on customers are now choosing because they're informed the best fit for a particular application or particular service on that may be coming to a service provider like ourselves to offer our services products to them. Uh, or they're looking for us to run in infrastructure service for them or integrate with a public cloud offering. So the competition of the public cloud for service providers is key on DH. I think people were looking around a few years ago thinking, How do we compete to this well, with partnerships that we have in our Francisco? It gives us a very compelling competitive offering. But we can turn around and say, Well, we can give you a like for like, but we can give you a slightly better service because we could give you guaranteed availability. We give you guaranteed price point on, and this is all backed with key vendor certified designs. So we're not talking about going out on developing a solution that takes maybe eighteen months to take to market. This is understanding a requirement for a quick, you know, Q and A with a customer a line that, too a reference architecture that we can literally just pick up off the shelf, deploy into our data centers using the standard building rocks that we use across the business. So Nexus nine K seven k's or our standard bread and butter inside the data center environment. As Eric pointed out, Cisco UCS is our our key Intel computer platform that we used on DH. The store wise IBM product has been a real true success story for us. So we started off being a a mixed then the house where we would align storage requirement paste with what we could find in the market. That was, that was a good fit. But the store was products is basically just allowed us to standardize on the speed of deployment is one of the key things. So we started out with a very lengthy lead time tio service ready, which is when we start charging for revenue on if we want a ninety day build. Well, we've got a lot of special service time, A lot of engineering time getting that ready Teo, Teo and take to the customer and then we turn it on. We can start seeing revenue from that platform with versus Stack. This enabled us to accelerate how quickly we can turn that on. And we've seen that drop, too. They're literally days through standardisation elements of automation as well. Many of our environments are bespoke because we have such a wide arrange off different types of customers with different needs, but it allows us to take those standing building blocks, align them to their needs and deliver that service. >> James James, we found the peas are often in the middle of those discussions that customers are having on multi clouds. You talked a lot about the services you build. Are they also coming to you? If if you tie into the public Cloud services or yes, maybe you can help explain a little bit on how that worked Five years ago, it was the public loud there are going to kill them and service providers. And what we see is customers can't sort out half of what's going on. They've got to be able to turn two partners like you to be able to figure this out. >> Yeah, that's a fantastic question. I think three years ago we'd be talking to our customers and they were I am going to this public cloud or I am going to build this infrastructure. Where is now? They're They're making Mohr informed select decisions based on the drive to the hosted office and voice platforms offered by Microsoft. There's a big driving. Many of our customers are going in that direction, but it's how we integrate that with legacy applications. Some of the solutions that some of our customers use have have have had millions of pounds of investment into them, and that's not something I can just turn off the water away from overnight. So it is how we're integrating that. We're doing that at the network level, so it's how we're appearing with different service providers, bringing that in integrating that, I'm offering it to them as a solution. What we try tio, we try to try position ourselves is really it's the same experience, regardless of where we're placing it. Consumption. Workload doesn't know whether it's inside our data centers, whether we're talking one of the public cloud platforms or even on premise. So we have quite a few customers that still have significant presence on premises because that's right for their business, depending on on what they're doing, especially some of the research scientists. >> So you've got to deliver flexibility in your architecture, and you talk a lot about software to find you guys made a big move to software to find, you know, a couple years ago, actually, maybe discuss how that fits in to how you're servicing advanced another client? >> Sure. So you know, IBM Storage has embraced multi Cloud for several years. So our solutions. While, of course, they work with IBM, Cloud and IBM cloud private work with Amazon. They work with azure Google Cloud and in fact, some are products. For example, the versus stack not only is advanced using it, but we've got pry forty or fifty public, small, medium sized cloud providers that our public references for the vs Tag and Spectrum Protect you Know which is our backup product Number one in the Enterprise. Back up space Expect from detectives Got at least three hundred cloud providers. Medium, small and big. Who offered the engine underneath for their backup is a service is spectrum protect, So we make sure that weather PR transparent cloud tearing our cyber resiliency technology. What we doing? Backup archive object storage works with essentially all cloud providers. That way, someone like James A. CSP MSP can leverage our products. And we, like I said, we have tons of public records around versus Stack for that, but so can an enterprise. And in fact, I saw survey recently that it was done in Europe and in North America that when you look at a roughly two billion US size revenue and up the average company of that sizing up, we use five different public cloud riders at one time. Where that it be due to legal reasons whether that be procurement. You know, the Web is really the Internet. And, yeah, Cloud is really just It's been around for twenty some years. So in bigger accounts, guess what is now involved Procurement Well, we love that you did that deal with IBM club, but you are going to get a competitive quote now from Amazon and Microsoft, right? So that's driven it legal's driven it. Certain countries, right? The data needs to stay in that country, even if your cloud if eyeing it, it's so to speak. So if the clap water doesn't have a data center there, guess what? Another geographer used different. And then you, of course, still have some large entities that still allow regional buying pattern so they'll have three or four different cloud providers that air quote certified by corporate. And then you could use whichever one you want, so we make sure that we could take advantage of that. Wade and IBM. We ride the wave, We don't fight the way. >> So you've got in that situation. You these multi cloud you got different AP eyes, You get different frameworks potty, you abstract all that complexity you got, Francisco coming at it from a networking standpoint, I b m. Now with Red Hat is good. Be a big player in that that world. VM where What do you guys do? James, in terms of of simplifying all that multi cloud complexity >> for people. I think some of it is actually the mystifying on its engaging with our partners to understand what the proposition is on, how we can develop that on a line, that to mind your own business, but more importantly, to the needs of our customers. We've got some really, really talented technicians worked within within advance, and we've got a number of different forums that allow them to feed back their ideas. But we've got the alignments between those partners and and some of those communities, so that we can have an open discussion on drive. Some of that thinking forward about ultimately see engaging with customers. So the customers feedback is key on how we shape and deliver no need service to them, but also to the service to other customers. We have a number of customers that are very similar, but they may work in different spaces, some somewhere even competitive. So we have to tread that line very safe, very carefully and safely. But it is. It's a good one to one relationship between the client service managers, technical technicians. We have inside business having that to complete three sixty communication is key, but that's that's that's really the bottom takes. Its creation >> came like youto dig into security for us a little bit. You know, I think we surpassed a couple of years ago. I'm not going to go to the cloud to it because it's not secure to Oh, I understand it's time for me to least reevaluate meant security and, most likely, you know, manage service fighters. Public clouds are probably more secure than what I had in my data center, but if I've got multiple environment, there's a lot of complexity there. So how do you traverse that? Make sure that you've got a comprehensive security practice, not just all these point solutions for security all over the place. >> Ah, so that's that comes onto visibility. So its visibility understanding where all the control points are within a given infrastructure on how the landscape looks. So we were working quite closely with a number actually of key Cisco and IBM partners, as well as IBM and Cisco themselves directly tohave a comprehensive offering that allows us to position to our customers. You used to once upon a time you had one game, right? So we need it is from good security on your Internet. Facing viable For now, you might have a ten. Twenty, thirty of those. We need tohave consistent policies across those. We need to understand how they're performing, but also potentially, if there's any attempt attack vector on one of them. How that how someone is trying to looking to compromise that so centralized intelligence on That's where we start to look at my eye operations to gather all that information. The long gone are the days where you have twenty people sharing a room just reading streams. Those twenty people now need thio. See reams and reams of information instantly. Something needs to be called up to them. They could make a decision quickly on Active planet on DH. That's really where we we're positioning ourselves in the market to differentiate. I'm working with key part, Mr >> Never talk about your announcement cadence. Good idea as a big show. Think coming up in a couple weeks cubes gonna be there. Of course. What can we expect from from you guys? >> So we're actually gonna announce on the fifth before things way, want to drive end users and our business partners to storage campus, which is one of the largest campuses at IBM, think we'll have over fifteen pedestals of demo and actually multiple demos because we have such a broad portfolio, from the all flash arrays to our versus stack offering to a whole set of modern data protection management control for storage, which manages in control storage, that's not ours, right? Our competitors storage as well, and, of course, our software to find storage. So we're going to do a big announcement. The focus of that will be around our storage solutions. These air solutions blueprints reference architectures is Jane, you mentioned that use our software and our storage systems that allow reseller or end user to configure systems easily. Think of it as the ultimate wrestling recipe for that German chocolate cake. But it's the perfect recipe. It's tried. It's true, it's tested. It's been on the Food Channel twenty seven times and everybody loves it. That's what we do with our our solutions. Blueprints. We'll have some announcements around modern data protection, and obviously a big focus of IBM. Storage is been in the space. So both storage as an Aye aye platform for aye aye, applications are workloads but also the incorporation of technology into our own storage systems and software. So be having announcements around that on February fifth going into think, which will then be the week after in San Francisco. >> Great. So I'm here and trusted data protection plays into that. Aye, aye. Intelligence machine intelligence. And I'm also hearing header of Geneti multiple platforms. Whether it's your storage, you said our competitors now does that also include sort of the clouds? Fear we're not announcing anything. But you guys have you know, you've seen your pictures. That's azure itt's a w a s. I mean, that continues >> so absolutely so. Whether it be what we do from backup in archive, right, let's take the easy one. So we support not only the protocol of IBM clad object storage which we acquired and allows you to have object storage either on premise or in a cloud in stance e ation. But we also support the s three protocol. So, for example, our spectrum scale software giant scale out. In fact, the two fastest supercomputers world you spectrum scale over four hundred fifty petabytes running on spectrum scale, and they continue their to an object store that supports us three. Or it can tear toe IBM clad object stories through that IBM clad object storage customer. That's great for using the S three protocol. You, Khun, Tear to that as well. That's just one example. Same thing we do for cyber resiliency. So from a cyber resents me perspective, we could do things with any cloud vendor oven air cat air gap, right? And so you could do that, eh? With tape. But you could also do that with the clouds. So if your cloud is your backup archive replication repository, then you can always roll back to a known good copy. You don't have to pay the ransom writer. When you clean up the malware, you can roll back to a known good copy, and we provide that across all of the platforms in a number of ways. Our protect family, our new products, a safeguard copy for the main friend that we announced October. So all that allows us to be multi cloud resiliency as well as how do we connect a multi cloud backup archive automated tearing all kinds of clouds, whether the IBM cloud and, of course, I'm a shareholder. So I love that, but at the same time were realistic. Lots of people use Amazon Google Azar. And like I said, there's thousands of mid two small cloud providers all over the world, and we support them, too. We engage with everyone. >> What about SAS? You know, that's one of the questions we've been trying to squint through and understand is because when you talk about five cloud providers is obviously infrastructures of service. And then there's their service providers like like Advanced. And then there's like a gazillion SAS Companies >> write a lot of data >> in there and a lot of data in there. How should we think about, you know, protecting that data? Securing that data is that sort of up to the SAS vendor, and thou shalt not touch. Or should that be part of the scope of AH, storage company? Well, so what we do >> is we engage with the SAS vendor, so we have a number of different sass coming is, in fact, one of them was on the Cube two years ago with us. They were startup in the cyber security space and all of its delivered over SAS. So what they do is in that case, the use our flash system product line, they get the performance they need to deliver south. They want no bottlenecks because obviously you have to go over the network when you're doing SAS Andi. Also, what they do is data encryption at rest. So when the data is brought in because we have on our flash arrays capability and most of our product line especially the flash systems to have no performance hit on encrypt their decrypt because its hardware embedded, they're able to have the data at rest encrypted for all their customers. That gives them a level of security when it's at rest on their site. At the same time, we've given the right performance. They need tohave soft reserve, so we engage with all we pry have three hundred, four hundred different SAS companies who are the actual software vendor and their deployment model. This software's interest, by the way, we do that as well as I mentioned, over three hundred cloud providers today have a backup is a service and the engine ease their spectrum. Protect or spectrum protect. Plus, but they may call it something else. In fact, we just had a public reference out from Silver String, which is out in the UK, and all they do is cyber resiliency. Backup in archive. That's their service. They have their own product, but then spectrum Protect and Spectrum Check plus is the engine underneath their Prada. So that's an example. In this case, the backup is a service, which, I would argue is not infrastructure, but more of an application. But then true what you call real application providers like cyber security vendors, we have a vendor who in fact, does something for all of the universities and colleges. United States. They have about eight thousand of them, including the junior colleges, and they run all their bookstores. So when you place an order, all their air NPR, everything they do is from this SAS vendor that's based in there in the Northeast. And they've got, like I said, about a thousand colleges and universities in the U. S. And Canada, and they offer this if you will bookstore as a sass service and the students use it. University uses it. And, of course, the bookstores are designed to, you know, make a little money for the university, and they all use that so that's another example. And they use are flash systems as well. And then they back up that data internally with spectrum protectors. They obviously it's the financial data as well as the inventory of all of these book stores all over the United States at the collegiate >> level right now. James Way gotta wrap, but just sort of give you the final word. UK specialist, right? So Brexit really doesn't affect you. Is that a fair statement? >> Uh, we'll do? Yes. >> How so? >> I think it's too early to tell. No one really knows. I think that's all the debates are about. AJ's trying to understand that on DH for us. We're just watching and observing. >> Staying focused on your customers, obviously. So no predictions as to what's going to happen. I was not from a weeks ago. I got hurt both sides. You know, it's definitely gonna happen, All right, Not happen, but okay, again give you the last word. You know? What's your focus? Over the next twelve eighteen months? >> Eso all our focus is really about visibility, So they they they've touched on that. We're talking about security for customers. Understanding whether data is whether exposure point saw. That's our keep. Keep focusing on DH versus stack on dh thie IBM store wise product underpin all of those offerings that we have on. That will continue to be to be so forward. >> Guys. Great to see you. Thanks so much for coming on the Cube and our pleasure hosting you. Thanks. Appreciate, Really welcome. Alright, Keep right, everybody. We'll be back. Day Volante was stew Minutemen from Cisco live in Barcelona. >> No.

Published Date : Feb 2 2019

SUMMARY :

Live Europe, Brought to you by Cisco and its ecosystem partners. Great to see you again. Thanks for having us loved being on the cute. So we love having you So, James, let's start with you. company based in the UK, one of the largest software companies in the UK, And so you love you. stacked customer in the Versace tack, as you know, Integrate. So let's talk about some of the big trends that you guys are seeing and how you're both responding to customers So we started out with a very You talked a lot about the services you build. Many of our customers are going in that direction, but it's how we integrate that we love that you did that deal with IBM club, but you are going to get a competitive quote now from Amazon and Microsoft, You get different frameworks potty, you abstract all that complexity you got, So the customers feedback So how do you traverse The long gone are the days where you have twenty What can we expect from from you guys? a broad portfolio, from the all flash arrays to our versus stack offering to a whole set of modern But you guys have you know, you've seen your pictures. In fact, the two fastest supercomputers world you spectrum scale over four hundred fifty petabytes You know, that's one of the questions we've been trying to squint through and How should we think about, you know, protecting that data? And, of course, the bookstores are designed to, you know, make a little money for the university, James Way gotta wrap, but just sort of give you the final word. Uh, we'll do? I think it's too early to tell. So no predictions as to what's going to happen. That's our keep. Thanks so much for coming on the Cube and our pleasure hosting you.

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Faizan Buzdar, Box | Google Cloud Next 2018


 

>> Live from San Francisco, it's theCUBE, covering Google Cloud Next 2018. Brought to you by Google Cloud and it's ecosystem partners. >> Hey, welcome back everyone. We're live in San Francisco for Google Cloud's conference Next 18, #GoogleNext18. I'm John Furrier with Dave Vellante. Our next guest is Faizan Buzdar, Senior Director at Box, box.com, collaborative file sharing in the Cloud. No stranger to Cloud. Welcome to theCUBE. >> Thank you for having me. >> So you guys have a relationship with Google. First talk about the relationship with Google, and you have some breakouts you're doing on machine learning, which I want to dig into, but. Take a step back. Take a minute to explain the relationship between Box and Google Cloud. >> So Box has partnered Google for a few years now, and we have actually two areas of key, sort of, collaboration. One is around the Google Productivity Suite that was actually announced last year. But we actually demoed it for the first time in public today. Where, if you look at a bunch of customers, like about 60% of the Fortune 500, that chose Box as their secure content layer. These guys can now go into Box and say, "Create a new Google doc, Google spreadsheet, Google slide." And it will open up. It will fire up the Google editors. You can do, get all of the benefit of the rich editing, collaboration, but your content is long-term stored in Box. So it does not leave Box. So from a security and compliance layer, if you've chosen Box, you now get to use all of the power of the Google collaboration and >> It's Google Drive inside Google Box, but natively, you guys have the control for that backend, so the user experience feels native. >> Yeah, so in this case it doesn't touch Google Drive. It's basically, it never leaves Box. So that's the key benefit if you're a Box customer. >> That's awesome. That's great for the user. Great for you guys. That's awesome. Okay, so take a step back now. What's your role there? What do you do? >> So I'm Senior Director for Product Management, and I basically look after two areas. One is our sort of best of breed integration strategies, such as the one with Google Suite or Gmail. And then the second area is machine learning, especially as machine learning relates to specific business process problems in the Enterprise. So that's one of the areas that I look after. >> So how do you use data? You talked about the integration. How are you using data to solve some of those business process problems? Maybe give some examples, and tie it back into the Google Cloud. >> So, for example, so for us, we announced a product called Box Skills last year at BoxWorks. And we're going to talk about it next month at BoxWorks, too. So, the strategy there was we will bring the best of breed machine learning to apply to your content in Box, and we will take care of all of the piping. So, I keep hearing machine learning is the new electricity. But if you talk to CIOs, it's a weird kind of electricity for them because it actually feels like I have to uproot all of my appliances in factory, and take it to where the electricity is. It doesn't feel like electricity came to my factory, right? Or appliances or whatever. So, our job, we looked at it, and we said, "Hey, we have probably one of the biggest, most valuable repositories of content, Enterprise content. How do we enable it so that companies can use that without worrying about that?" So Box Skills actually has two components to it. One is what we would call, sort of, skills that are readily available out of the box. So as an example, today we are in beta with Google Vision. And the way that the admin turns that on is literally, he goes into his admin panel and he just turns on two check boxes, chooses which folders to apply it to, maybe apply it to all of the images in the Enterprise. So if you're a marketing company, now all of your images start to show these tags, which were basically returned by Google machine learning. But to the end user, it's still Box, they're still looking at their images, it still has all of those permissioning, it's just that now, we have the capability for metadata, for humans to add metadata manually, now that metadata is being added by machine learning. But in terms of adoption for the Enterprise, we made it super simple. And then, the framework also enables you to connect with any sort of best of breed machine learning. And we look at it, if you were to sort of make a, look at it as two axis, number of users that would use it, and the amount of business value that it brings. There are some things which are horizontal, like, say, the basic Google Vision, basic Google Video, basic Google Audio. Everybody would like an audio transcript, maybe. Everybody wants some data from their images. And that's something that a bunch of users will benefit from, but it might not be immense change in business process. And then there's another example, we'll say you're a ride sharing company, and you have to scan 50,000 driving licenses in every city that you go into. And currently you have that process where people submit their photos, and then people manually add that metadata. And if now you apply Google Vision to it, and you're extracting the metadata out of that, I actually love scenarios like this. Like, enterprises often ask me like where we should start. Where we should start in terms of applying machine learning, and my sort of candid advice is don't start with curing cancer. Start with something where there is some manual data being added. It's being added at scale. And take those scenarios, such as this driving license example, and now apply machine learning to that, so where previously it would take a month for you to get the data entered for 50,000 driving licenses, now you can do it in 50 minutes. And, um, yeah. >> And what's the quality impact? I mean, presumably the machines are going to get it right more often. >> Yeah. >> But do you have any data you can share with regard to that? >> So that's, actually, that's such an awesome question. And I'll connect it to my sort of previous advice to enterprises, which is that's why I love these processes because these processes have exception handling built into them already. So humans have at minimum a 5% error rate. Sometimes a 30% error rate. So, when we looked at, you know, captioned videos and TV from like 10 years ago, we could clearly see errors in that, which humans had transcribed, right? So, most of these manual processes at scale already have two processes built in, data entry, data validation and exception handling. So the reason that I love replacing the data entry portion is that machine learning is never 100%, but to the validation process, it still looks like kind of the same thing. You still saved all of your money. Not just money, but you saved sort of the time to market. And that's also what Box does, right? Because if you use Box in combination with Google Cloud, we actually, one of the things that I didn't talk about before, we looked at all of these machine learning providers, and we came up with standard JSON formats of how to represent machine learning output. So, as an example, you could imagine that getting machine learning applied in audio is a different problem than getting machine learning applied in video, is a different problem than getting machine learning applied from images. So we actually created these visual cards, which are developer components. And you can just get, put data in that JSON format, we will take care of the end user interactivity. So as an example, if it's a video, and you have topics. Now when you click on a topic, you see a timeline, which you didn't in images because there was no timeline. >> You matched the JSON configuration for the user expectation experience. >> Exactly. So now if you're in Enterprise and you're trying to turn that on, you're now, you could already see the content preview, and now you can also see the machine learning output, but it's also interactive. So if you, if you were recording this video, and you were like, "When did he say BoxWorks?" You click on that little timeline, and you will be able to jump to those portions in the timeline. >> That's awesome. I mean, you guys doing some great work. What's next? Final question, what are you guys going to do next? You got a lot to dig in. You got the AI, machine learning, store with Google. You got the Skills with Box to merge them together. What's next? >> So I think for us, the machine learning thing is just starting, so it's sort of, you'll learn more at BoxWorks. But for us I think the biggest thing there is how do we enable companies to experience machine learning faster? Which is why when we look at this two axis image audio video, we enable organizations to experience that quickly. And it actually is like an introduction to the drug because the guy who has to process insurance claims or the car damage photos, or the drone photos, he looks at that Google Vision output, and then he says, "Oh, if I can get these ties, maybe I can get these specialized business process ties." And then now he's looking at AutoML, announced today, and, you know, the adoption of that really, really >> Autonomous driving, machine learning. It's going to happen. Great stuff. Real quick question for you. When is BoxWorks? I don't think it's on our schedule. >> Next month, yeah. >> I think it's August 28th or 29th. It's coming up, yeah, yeah. >> So I'm going to go check. I don't think theCUBE is scheduled to be there, but I'm going to make a note. Follow up. >> We'd love to have you. Check with Jeff Frick on that. I think we were talking about covering the event. It's going to be local in San Francisco area? >> Uh, Moscone, yeah. >> Moscone, okay great. Well, thanks for coming on. Machine learning, certainly the future. You got auto drive, machine learning, all kinds of new stuff happening. Machine learning changing integrations, changing software, changing operations, and building better benefits, expectations for users. Box doing a great job. Congratulations on the work you're doing. Appreciate it. >> Thanks for coming on. >> Thanks for coming on. More CUBE coverage after the short break. We're going to wrap up day one. We got a special guest. Stay with us. One more interview, and then we got all day tomorrow. Be right back. (upbeat music)

Published Date : Jul 26 2018

SUMMARY :

Brought to you by Google Cloud collaborative file sharing in the Cloud. So you guys have a You can do, get all of the so the user experience feels native. So that's the key benefit That's great for the user. So that's one of the So how do you use data? And we look at it, if you I mean, presumably the machines So the reason that I love You matched the JSON configuration for and now you can also see You got the Skills with or the car damage photos, It's going to happen. I think it's August 28th So I'm going to go check. about covering the event. Congratulations on the work you're doing. More CUBE coverage after the short break.

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Bill Raduchel | Automation Anywhere Imagine 2018


 

>> From Times Square, in the heart of New York City, it's theCUBE. Covering Imagine 2018. Brought to you by Automation Anywhere. >> Hey welcome back everybody, Jeff Frick here with theCUBE. We're in Manhattan at the Automation Anywhere Imagine 2018. 1100 people milling around looking at the ecosystem, looking at all the offers that all the partners have. And we're excited to have one of the strategic advisors from the company, he's Bill Raduchel. Strategic advisor, been in the industry for >> 50 years, 40 years, 50 years, whatever. Forever. >> So Bill, thanks for takin' a few minutes. >> My pleasure. >> So how did you get involved with Automation Anywhere? >> Oh the way most things happen in life, friends, right? You get involved, and got to talking to Mihir, and we got, we see the world much the same way. And see the importance of bots and bringing productivity back to the economy. And no other way to do it. So just ya know, it grew. >> It grew. So it's interesting right? Cause I though ERP was supposed to have rung out all the efficiency that, and waste in the system, but clearly that was not the case. >> I won both CIO of the year and CTO of the year, and I put in an ERP system, and I understand it. It also failed three times going in. It was incredibly painful, but it produced over a billion dollars in cash saving. So it did. The problem is the world changes. And the world changes now at a pace far faster than you can possibly change your ERP system. >> Right. >> I mean ERP systems are built to be changed every I don't know, 15 to 25 years. And the world in 25 years is gonna look very different than the world does today. So we just have a huge disconnect between how fast we can create and deploy software, and how fast the world is changing to which that software has to relay. >> Right. And still so many of the processes that people actually do in their day job, are still spreadsheet based, you know, my goodness. How much of the world's computational horsepower is used on Excel on stand alone little reports and projects? >> Another question to ask is how many errors are in those spreadsheets? >> That's right. Not enough copy paste. >> I mean, I was on a study for the National Academy of Sciences, and we looked at why productivity growth wasn't happening. And one answer, which we just talked about, is Legacy software. I mean, you just couldn't change it, you couldn't, you know when you had to rewrite the software all productivity growth just slowed to a crawl. The other thing is something that economists call lore. And lore is basically oral tradition. But it's the way the company really works. >> Right. >> You have all these processes and all these procedures but when you get down and you start talking and sort of like, what is it the secret boss show? I mean, you learn the little things that the people down at the bottom know. Well, so far, Automation has never really penetrated that. And yet that becomes the barrier to almost all change. So what RPA does, is RPA actually begins to go after lore. RPA allows companies to begin to understand lore, and understand how to optimize it. Understand how to record it. I mean, you know, it's not written down. It's below the level that people bother to document and yet, if you don't change the lore, you're not gonna matter. >> You're not changing anything. >> You're not changing anything. So this is why this is so exciting because for the first time, companies, organizations, people, I mean we see all this stuff coming out just to help us in our everyday lives. You get to go at the lore. I mean, you know that, well you don't put that field in, no you wait 20 seconds after you filled in this field before you go and do that, because it takes that long for that and you get an error over here. That's how things really work. And this is the kind of technology that can actually address that. And so for that point of view it's really revolutionary because we've never been able I mean, oral tradition has never been subject to a whole lot of scientific studies. >> Well the other thing is just so impressive when you've been in the business a long time, you know we're talking about AOL before we turn on the cameras and shipping CDs around. >> Right. >> As we get closer and closer to ya know, infinite compute, infinite storage, infinite networking, 5G just around the corner. At a price point that keeps absutodically getting closer and closer to zero, the opportunity for things like AI, and to really apply a lot more horsepower to these problems, opens up a whole different opportunity. >> Two comments to that. One is, about 15 years ago the National Science Foundation funded Monica Lamb at Stanford to do a project on the open mobile internet, POMI. And one of their conclusions was that at some point in the future, which may be happening now, we would all have a digital butler. And everybody would have, basically a bot. They would be living 24/7 operating on our behalf, doing the things that help make our life better. And that is you know, really what's gonna happen. Now you see AI, and if you saw there was a report that got a lot of news from the speech given at the Federal Reserve Bank at Dallas, I think. Where the guy said well productivity is fine, it's just that the AI technology hasn't been able to find a way to be effective, or made real. Well the way it's gonna be made real is these bots because you still got your ERP system. Now granted I can have AI over here, but if it doesn't talk to the ERP system, how is the order gonna get placed? How is the product gonna get mailed? How is it gonna get shipped? So something has to go bring these together. So again, you're not gonna have impact from AI unless you have an impact from bots. Because they're the interface to the real world. >> Well the other huge thing that happened, right, was this mobile. And the Googles and the Amazons of the world resetting our expectations of the way we should be interacting with our technology. And you know, it's funny but there's little things that are in our day all the time. I mean, Ways is just a phenomenal example, right? And auto fill on an address. You know, this is the address you typed in, this is the one that USPS says is the official address from your home. So it's all these little tiny things that are just happening >> Spell check. >> Without even, spellcheck. >> Spell check, I mean, the inventor of spell check is John Seely Brown. And he was giving a speech at the University of Michigan 15 years ago and the graduates weren't pleased. Here was a computer scientist gonna come talk to them and it's at the Michigan stadium, and they're throwing beach balls and no one's paying any attention. And the person who introduced him said and I wanna introduce John Seely Brown, the man who invented spell check. And he had a standing ovation from 100,000 people because that got their attention. They all knew that that was really important. No you're right. I mean, the iPhone is 10 years old. Well I mean smart phones are 20 years old. The iPhone is 10 years old, 10 and a half now. I mean, it's changed how we live our lives, how we do business, how everything goes. Anybody who thinks that the next 10 years is gonna be less change >> No, it's only accelerating. >> There's so many vectors. I mean a year ago, a friend coined the Cambric Extinction, basically a play on words on the Cambrian Extinction. And it's Cloud, AI, mobile, big data, robotics, Internetive things, and cyber security. And he pointed out that any one of those would be incredibly disruptive, they were all hitting at the same time. The thing that's amazing is that's a two year old comment. Block chain wasn't around. >> Right. >> And today, block chain may be more disruptive than any of those. And yet, how do all of those connect to the Legacy systems for some long period of time? It's what's going on in this room. >> Right. Well cause I was gonna ask you, cause you advise a ton of companies, so you've seen it and you continue to see it across a large spectrum. What's special about this company? what's special about this leadership team that keeps you excited, that keeps you involved? >> It's the people side of this, right. I mean, I have been to more computer related conferences in my life than I can count. I've never seen as much enthusiasm as there is here. Maybe, at a Mac conference. But I mean it's that same level of enthusiasm, it's passion. How does technology get adopted when you have to go invest in it? It takes passion. You gotta get people who believe. People who are committed. People who wanna go and do something with it. And that's what they've been able to do. That's what Mihir has done. And it's been brilliant in bringing that on board. >> Yeah, you can certainly feel it here in the room. Especially when it's still relatively intimate. >> Right. >> You know, people are sharing ideas, you know they're excited. It's really not kind of a competitive vendor fair, it's more of a community that's really trying to help each other out. >> Well that, I mean, they're at that stage. It may get a little bit, you know this, well no I'm not gonna tell you about my bot. It's a great bot and it does great things, but nope, I'm not gonna tell you how it works. >> Right. So just last parting word, you know as you see kind of the bot economy. We've seen they got the bot store, I guess they have a hundred bots, they've only had it open for a very short period of time. You can buy, sell, free. What do you see kind of the next short term evolution of this space? >> I think that bots are probably worth somewhere around a point in productivity growth. Well, a point >> Not a basis point, but a point point. >> A point. That's what Makenzie says, that's what, I mean because this is allowing you to capture benefits that you should of and you haven't. A point in global productivity is about a trillion dollars. So then your question for the bot economy is okay, if the value of the bots is a trillion dollars, what portion of that can the bot economy capture? And that you know, I mean 20 30 percent is certainly a reasonable number to go look at. The real world lives over here, all this technology change lives over here, and bots are gonna be the bridge by which you bring those two things together. So yes, it should be big and growing for a long time. >> Well Bill, thanks for taking a minute. I really appreciate the conversation. >> Great, thank you. >> Alright, he's Bill, I'm Jeff. You're watchin' theCUBE from Automation Anywhere Imagine 2018. Thanks for watching. (electronic music)

Published Date : Jun 1 2018

SUMMARY :

Brought to you by Automation Anywhere. that all the partners have. So Bill, thanks for And see the importance of all the efficiency that, And the world changes And the world in 25 years And still so many of the That's right. But it's the way the company really works. I mean, you know, it's not written down. I mean, you know that, well Well the other thing 5G just around the corner. it's just that the AI And the Googles and the I mean, the iPhone is 10 years old. on the Cambrian Extinction. to the Legacy systems for that keeps you excited, I mean, I have been to more feel it here in the room. you know they're excited. It may get a little bit, you know this, So just last parting word, you know I think that bots are And that you know, I mean 20 30 percent I really appreciate the conversation. from Automation Anywhere Imagine 2018.

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Steve Hall, CloudCheckr | AWS Summit SF 2018


 

>> Narrator: Live from the Moscone Center it's theCUBE, covering AWS Summit San Francisco 2018. Brought to you by Amazon Web Services. >> Hello everyone and welcome back to our exclusive Cube Coverage here in San Francisco, California for Amazon Web Services AWS Summit 2018. We are all day covering the regional event for Amazon Web Services. I'm John Furrier with Stu Miniman, our next guest is Steve Hall, vice president of partnerships at a company called, CloudCheckr. Cloud check with an r dot com. Companies we see in the ecosystem doing great stuff really capturing the growth of the cloud. Steve, welcome to theCUBE. >> Thank you for having me. >> So I got to ask you, so you guys are like Switzerland, you guys are involved in a lot of the stuff. Before I go into some of the pointed questions, we'll have to get your thoughts on the cloud, but take a minute first to explain what CloudCheckr does, your core business, and why are you calling yourself "Switzerland". Is it like you play nice with all the clouds? Is that where all the cryptocurrency is going to go? I mean give us a straight scoop. >> Sure you bet, so CloudCheckr is a cloud management platform, right, that helps organizations get visibility in control across their public cloud estate. So, you know the challenges that we're seeing really typically fall into two categories. It's "I thought it was going to save me money when going to the cloud" and "I thought that my data was going to be less secure going into the cloud". CloudCheckr helps solve both those problems by helping you reduce costs, eliminate waste, all that good stuff, as well as, identify your attack surface and make sure that its protected. >> John: Is it SaaS offering or is it more... >> SaaS offering, born in the cloud for the cloud. We focus as you said, Switzerland, we really focus on sort of a management layer that sits across a multi-cloud environment where you're not just looking at Amazon and AWSs, but also the Azures and GCPs of the world to make sure that you have kind of that unified single pane of glass that everyone kind of wishes for but they don't necessarily know how to get. >> Yeah and I get the joke on Switzerland with the cryptocurrency. There's legit people are going to Switzerland but metaphorically you guys are, you're independent you want to play with all clouds cause you got to look at the holistic picture. What's the critical thing that you're seeing right now? We had a guest on earlier talking about you leave the lights on so to speak. You know the EC2 is running a lot of inefficiencies. You got security. Are you guys kind of like a dashboard, single pane of management glass in there? Is it other services? What specifically are you guys focused on right now? Obviously the growth of the cloud is what it is. You guys, that's a tailwind for you guys. >> Yeah I mean. >> The key thing that you do? >> So I mean I think the biggest thing that we see driving our business right is the economics around the cloud. Everyone's moving, the workloads are you know obviously whether they're in the early days or kind of more mature, everyone thinks that by moving to the cloud they're going to save money. And there's data out there to suggest that there's upwards of 30 to 40 percent wastage happening inside of the cloud environments today just because people, using that analogy, leave light switches on, and they didn't even realize that they, they didn't know how to find them, right. So where we see a lot of pain, right, is what do I do, right? Where do I start? And so partnering with not only the native tools that Amazon brings to bear, you know trusted advisor and specter, all the other cool tools... >> So is a new term being developed called cloud sprawl? Stu we talked about server sprawl. I mean you've got Lambda now. I mean is it cloud sprawl? Is that an issue? >> Oh there's so surely. And cloud spend sprawl, right. You know it's this shadow IT thing that goes on. Somebody told me a story of the CMO at Bank of America got a phone call a couple of years ago from the CEO after a Superbowl ad that ran and said what is this thing that you're doing? And she said oh we just turned it on in the cloud. And he's like did you talk to IT? Did you have anybody do it? And she's like why would I do that? Why would I even bother? I can just go do it myself. So how do I get my arms around that. Right obviously is somewhat of an opportunity but also challenge. >> Steve you talk about getting your arms around something. When we talk to customers, you know IT is heterogeneous. >> Steve: Right. >> So you know yes public cloud and people are growing and using more Amazon, but there's other clouds, there's by service providers, and oh yeah I've still probably got some data centers because you know there's 35 years after you stopped building those a few years back for you to do that. How do you help them get around there? And I'd love to hear how are you seeing Amazon maturing and working in some of those environments. It used to be Amazon is all in public cloud only. Then it was oh there's the VMWare stuff, there's the RedHat stuff. Oh hey they're starting to work with service providers even. What are you seeing and how are you involved in that? >> Yeah you bet. I mean again I think you touch on again probably the biggest problem which is visibility, right? And transparency. And how do I create accountability around all of that because there's new roles that are emerging inside of these organizations to try to do things with this cloud stuff as well as a lot of questions are being asked. They don't even know how to answer them. And so you know where Amazon I think is really maturing, we'll start there, right is not only providing a lot of just the native tooling, it's somewhat kind of yes Amazon focused but focused really on kind of providing that, that visibility that they need. Where I think CloudCheckr really kind of steps in is sort of a little bit deeper level view of what they have as well as how do you cross-pollinate that with the other environments. Whether it's a hybrid environment or another cloud provider that you want to again kind of bring into one singular view. That's really how we try to help. And then I think that the other piece that you touched on, which is there's this whole managed service provider and reseller community that's really quite mature in fact within the AWS ecosystem. Which I think is one of the things that AWS really kind of differentiates itself with by empowering partners to be able to build a practice around AWS. Because again another challenge that we see is cloud is great, but I don't have the people to do it. Or I don't know what the people that I do have don't know what to do and so having a trusted like a managed service provider to turn to to go do that stuff is like a blessing. >> What sort of areas, where can that local managed service provider, where can they help? You know is it just cause they have localized people? But what services od they have, is it just enabling people to get up into the cloud? Or are there things that they're doing between you know the service provider and Amazon with direct connect and the like? >> Well I think that so the first thing honestly ends up becomes billing truthfully. And that sounds so boring in many respects, but okay I get a bill, but the billing is really... >> Stu: Yeah the CFO doesn't think it's boring. >> But they don't. As well as you get the bill, how do I make sense of it right? And so you know clients are looking for managed service providers to sort of make sense of all of this cost data and usage data and give them sort of the view of who's using what and how much should we spend right? Because money talks. And so that is driving a different conversation for managed service providers. So building, we're seeing a lot of our partners working up new practices around cost optimization and how to build an entire, not only just billing portal, but a practice on top of that to help optimize the environment for... >> Well there's such a huge opportunity there. I've talked to customers that were like I dedicated engineer to do financial engineering rather than architecting. >> Yeah, yeah. >> So there's an opportunity when you see that it's like oh wait, do you want a head count of a highly trained engineer? >> Right. >> Or you know is there, that's what the partner can help with right? >> Yeah and there's a couple of different ways that they can do it too. We see partners, some that are hiring the smart guy in the room, putting him in a back room and doing the analytics and analysis around that data. Others are literally just creating white labeled portals and putting it in front of their customers. So there's lots of different ways that AWS makes it easy for a partner to build new products and actually turn their seven percent margins into 20 percent margins by building more services and solutions around the AWS infrastructure. >> Steve I want to get your industry expertise on something. You're the vice president of partnerships and you know we always talk on theCUBE, Stu, myself, Dave Vellante, Jeff, Rick, and the team around what it's like to compete in a modern era. And we commented on Amazon's competitive strategy. For the first time they've got to actually deal with heavy dose of competition. >> Steve: Yeah. >> And no one's going to give up the market share. They've got to fight tooth and nail. You deal with all the cloud providers. But people are learning there's a new kind of partnership. If everything's API based you've got SAASified, platform as a service kind of going away to infrastructure as a service. You have this cloud fabric, global reach with regions, all kinds of new moving parts. How is it changing partnerships? How do, how should people who are in trying to partner with the big clouds. >> Steve: Yep. >> Is there a posture, is there an approach, is there a playbook that you see that's different than the old way? The old was you know, press the pavement, press the palms together, you get dinner, you get coffee, whenever you do a deal, longer time horizon. Now it's you've got to have services, you got the data, whole different landscape. What's your thoughts on the partner equation. How should people partner, what's the playbook? >> And I'll speak on for CloudCheckr's perspective. So we've been going to REInvent and these summits for the last five, six years, right. So I remember when this was 500 people in a room, right. You know and there's 10 vendors exhibiting. And here you have 7,000 plus people now that are, you know where you have lots of vendors that you're very familiar with, right. That are large scale kind of like global vendors. So definitely the competitive landscape has changed and it's partly just like you said, the opportunity, right. This is a... I heard somebody say it's probably market cap of a a trillion dollars in public cloud right at the end of the day. So everyone sees the opportunity but how do you actually make good use of it as a partner to the cloud providers? First of all you solve a real problem. Right? There's a lot of... I tend to see a lot people that are just cloud dipping their solutions and kind of coming to market around things because they want a piece of the pie. But if you really focus yourself on how do I solve some of the most pressing needs. And that's where again we see, you know, our product helping customers around cost and security but even our partners. >> So the ecosystem is the key. You've got to be part of a ecosystem. Is that the criteria? >> You got to play, well yeah, it's not just go to coffee and have drinks. Right you know what I mean. It's connect with the people inside of your community. Whether it's at these events or whether it's in your local AWS offices or in the smaller sort of settings to say what are your customers asking for right? And how can we help you with that? I mean it's pretty obvious stuff. >> So Steve, you mentioned security a few times. You know if you go back a few years it was like oh I'm going to be less secure if I go to cloud. Now most people realize it's an opportunity for me to readdress security. >> Yeah. >> And chances are security's better because when's the last time I really updated all my security. >> Yeah. >> What are the hot buttons? What are you seeing? What's Amazon doing well? What does the industry as a whole need to do better? >> Absolutely well I mean you touched on it. Security used to be the reason not to go and now it is the reason to go. And I think companies realize oh my God they've got hundreds of security engineers. We have two. So I think that their infrastructure's probably more secure. What we're seeing as the hot press buttons. I mean I think the last 18 months, 12 months have been all about S3 buckets, right. You know and all of this data that's been exposed sitting out there on the internet. And I think AWS did a fabulous job of changing some of the configurations to allow customers not to stab themselves in the foot. But I think that a lot of it ends up being human error, right. You know really it's the human element inside of security that continues to plague the industry. And the cloud only makes it harder because now you don't have IT people doing IT. You've got business people doing IT, right. Back to the Bank of America example. So, sorry Bank of America. So my point is yeah I think that you know it's really back to how do we create solutions that non-IT people can use and make sense of it so that we can put common sense good controls in place. >> Business models are critical nailing the business model's critical. >> Steve: Yeah. >> Alright Steve final question for you. I want to kind of just put you on the spot a little bit here. You guys are trying to solve a real big need in the market place. Becoming a trusted source for cloud optimization, cloud costs, I mean it's going to impact obviously financial workflows and rolling the data up so a lot of moving parts at AWS and other clouds. >> Yeah. >> So are you guys using machine learning and AI because if Werner Vogels says hey look at all the magic that can happen in the cloud, how are you guys using all these data points? How are you rolling them up? Can you share >> Yeah. >> the philosophy, the tech. >> Yeah. >> Are you guys cutting edge? Are you on the front bleeding edge? What... >> Absolutely. >> Are you guys eating your own job food? I mean I'm obviously putting you on the spot there. >> Yeah, no no that's fine. I mean so we are absolutely using machine learning and artificial intelligence on the back end. Using AWS technology in fact to empower a lot of that inside of the project or platform. And it is all about taking all of these disparate data sources, I called them machine exhaust, of the cloud right that's kind of coming out. How do I put good sense to that? And CloudCheckr really is that layer above all of that whether it's your cloud trail logs or your cloud watch metrics or your cloud usage report, putting it all into one place and then doing machine learning and predictive analytics around that. That's exactly what CloudCheckr's all about. >> So it's an interpretation challenge, right. >> Right, right I mean, go ahead. >> Yeah so Steve it's just we talked about kind of the heterogeneous nature and you brought up a term a service area. >> Steve: Yeah. >> When we start adding in things like IOT, service area's going to grow exponentially and the heterogeneous nature >> Yes. is just going to go up you know. >> Steve: Yeah. >> The same. Is CloudCheckr going to help there? Is that something your customers are ready for? >> I think they're already there right. So I mean I think a lot of our customers, like the use cases that we see are either big data analytics or IOT or you know some other use case around why they're using public cloud to begin with. And so really it's about as that expansion increased usage occurs, how do I protect that attack surface? How do I look for known good state information and then lock my doors and windows if you will? As well as how do I make sure that I'm using the right resources in the right way? So that again I have that visibility and transparency and then you can have the right controls and automation around it to do something about it. >> Steve thanks for coming on theCUBE. Really appreciate it. Check out CloudCheckr. >> Thanks. >> Again this is one of those things as you use the cloud there's going to be more bells and whistles, more services to watch and instrument. Obviously cost containment and managing the growth is certainly going to be something to watch using the data and managing that's what CloudCheckr does. Of course theCUBE is bringing all the data here at the trusted source for all the action at AWS Summit 2018. I'm John Furrier, Stu Miniman. More coverage after this short break. (upbeat music)

Published Date : Apr 4 2018

SUMMARY :

Brought to you by Amazon Web Services. really capturing the growth of the cloud. and why are you calling yourself "Switzerland". So, you know the challenges that we're seeing to make sure that you have kind of that What specifically are you guys focused on right now? that Amazon brings to bear, you know Is that an issue? And he's like did you talk to IT? When we talk to customers, you know And I'd love to hear how are you seeing Amazon maturing And so you know where Amazon I think is really maturing, but okay I get a bill, but the billing is really... And so you know clients are looking I dedicated engineer to do financial engineering and doing the analytics and analysis around that data. and you know we always talk on theCUBE, And no one's going to give up the market share. press the palms together, you get dinner, that are, you know where you have lots of vendors Is that the criteria? And how can we help you with that? You know if you go back a few years And chances are security's better and now it is the reason to go. nailing the business model's critical. I want to kind of just put you on the spot a little bit here. Are you on the front bleeding edge? I mean I'm obviously putting you on the spot there. a lot of that inside of the project or platform. and you brought up a term a service area. is just going to go up you know. Is CloudCheckr going to help there? and then you can have the right controls Steve thanks for coming on theCUBE. as you use the cloud there's going to

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Trevor Koverko & Genevieve Roch-Decter | Polycon 2018


 

(upbeat music) >> Live from Nassau in the Bahamas, it's theCUBE Covering Polycon '18. Brought to you by Polymath >> Okay, welcome back everyone. This is theCUBE's exclusive live coverage here in the Bahamas for Polycon '18, put on by Polymath and Grit Capital. I'm here with the CEO of both of those companies, who have been gracious enough to let us come in and tap into the bandwidth, tap into the guests, and host us here at theCUBE's two days of exclusive coverage. We have great guests, Trevor Koverko, CEO of Polymath, really changing the game. Security tokens are really kind of driving great, fast, accelerated innovation. And we have Genevieve Roch-Decter who's a CEO of Grit Capital, funding it, being part of it. You guys created a great community. Welcome to theCUBE! >> Great, thanks for having us. >> Thank you. >> So, live coverage, thank you very much. We really appreciate the collaboration with you guys, great guests. But there's something magical going on here. You've got a big even, couple hundred, 400 people. But it feels like the early days of, when I was in my 20s, the computer revolution, PC, and then the internet came. People are doing deals. This is a very intimate conference, you've got whales, billionaires, you've got entrepreneurs, you've got folks from investment banking companies coming into the sector, young guns, all dudes and gals. I mean, This is a melting pot! >> We have professional athletes, too, yeah, no we've really brought together a cluster of different zones, if you will. I come from the world of the Canadian equivalent of Wall Street, Bay Street, and so we've got institutional investors here who don't have wallets don't have coins, and are learning about it from the top Crypto minds in the world, so it's quite magical. I don't think Trevor and I have slept in 60 days. We literally came up with this idea, it's supposed to be a very intimate setting of 20 or 30 people and it's ballooned into 600, mostly because Trevor has so many friends and is partnering up with a lot of them on his projects, so yeah it's been a great time so far. >> And Trevor you, by the way, you're not sleeping 'cause everyone's staying out til two in the morning. It's been a great intimate gathering, people are mingling. But they're players, they're not pretenders here. This is a really interesting group, people who are investing their time, it's mission-driven here. We talk about societal change, but there's money-making going on, too, you're powering that, I mean you've got to be exhausted, how do you feel? >> I call it the eye of the hurricane, this was like if you weren't here this week, in crypto, you're just not relevant, this is where you wanted to be. And it's all about the attendees, the caliber of the people that came just blew me away, very humbled by the quality of people that we had here, it's no surprise, we have a beautiful venue like here in the Bahamas, and at Baha Mar, and amazing people. Good things are going to happen. >> Community is a very important formula for success in this world, we've seen this movie before, in open-source software It started out as a tier-2 citizen, now it runs softwares tier-1 class capabilities, cloud computing has been amazing growth, crypto, same model, you know, it's emerged as the money, the value store, technology-enablement. What are you guys seeing as the pattern, 'cause honestly, people recognize that certainly in the in industry. If you don't you're going to miss the boat on this one. Most people who don't get it will probably miss the boat. But a lot of people are getting in, what is the pattern that's happening, why is this moving so fast? Is it the wealth creation, is it the money-making? Is it the technology enablement, what's you guys' reaction to the why? What's the why, here? >> I think it's a convergence of a lot of mega-trends going on right now, both of the technology and on the regulatory side. If you look at, you know, the exciting sexiness of having this liquid tokens that kind of feel like stocks, but are also utilities in the sense that you can use them to do certain things with, that's a big component of it. But I think another reason is just, there's a lot of strangling going on in the capital markets, where you have a lot less companies going public, you have a lot more barriers to raise capital, in a lot of ways. And this is kind of like, light peeking through the hole. Where you have new ways re-imagined ways to raise capital. So we're seeing just a convergence of a lot of mega-trends, I think. >> And a lot of pros are coming in, and they're either young pros that are learning and growing with this trend, the young guns, I call them, and then you've got pros coming in from other industries, whether it's banking, and other sectors, this is interesting. So the question I have for you, is the security token. This has been a big deal, a lot of companies have seen the ICOs on the utility side, certainly the SEC in the US has been really sending signals pretty radically, like hey, don't pump and dump, I don't want to see any, watch that advisor stuff, and oh by the way, show me the utility, how we test et cetera, et cetera. That the startups who have to build the future are trying to rush a utility token out, now have a safe harbor in the security token, and existing companies can raise money with the security token that are tokenizing a real business, this is a pretty important point. Can you guys share some color commentary on that? Do you agree with it, and then, if you do, share some color around this whole trend. >> Yeah, I mean, right now if you look today, there's two major categories of tokens as you alluded to, you have utilities on the one hand, and securities on the other hand. And the distribution right now is extremely one-sided. Security tokens are dominated by utilities. Utilities like Bitcoin, Ether, Ripple, they make up 99% of the total market cap of alt coins, so, where does that leave us? Well it depends, today it means all the action is in utilities, there's more upside, they're faster, they're simpler, I'm very bullish on utilities. But what's even more exciting to me, is the mega-trend the tsunami of real-world financial assets migrating to the blockchain. And that's what I see as the next sort of part two, second-wave of crypto, is real-world, tangible assets tokenizing and migrating to the blockchain. >> And you know what I think, you know the SEC kind of gets a bad rap in all this, but the rules are there for a certain reason: to protect investors, and I think that this industry is in the beginning it's a nascent, and you know, with Trevor's company Polymath introducing the securities token. Literally, I think you coined the word. It's growing up, it's an industry that has to, you know, it's going to have some red tape, too, right, and I think working with the regulators, and Trevor's company has done that, you know, befriend them, and be open-source about it, and communal. And, you know there's certain aspects about the regulations that are not good, and we don't want communication and the communities that have formed, Telegram's a great example of this, so there's a lot of these chat rooms that I'm in and literally people are sharing information about companies and teaching each other, and learning and that's great. But there is an assymetry of information sharing, that at some point, you know, we have to rein that in. But we don't want to lose the positive aspects. >> You could choke the innovation, if you put too much regulatory on it, the innovation won't grow, so you have to have a balance, I mean, that's what you're saying, right? You got to get through it, but redefine a new era. And the SEC in the US has not been too bad, I think they're just sending a signal, and I think they're not, And they can be hardcore. They could be harder core, I think, than they are. But thank God they're not, you want to let these startups figure out what to do. Alright so I got to talk about liquidity and funding. So, Grit Capital, you guys are involved in investments also, you're enabling partnerships at Polymath. A lot of people you're connecting into your system, we had one on earlier. The funding environment, certainly a lot of investors are here I talked to probably at least a dozen actively investing, different profile make-ups some go hardcore protocol under the hood, some are more business we're going to decentralize apps. Make-up, Persona, trends, can you share? >> Yeah! >> You know that world. Eight months ago, so, I'm from Toronto, I'm from Canada. Eight months ago, there was literally no publicly-traded blockchain company in Canada. And now there's probably, I think, 70, you know, new one every day, name change. But yeah, there's been a lot of equity raised. There's two companies about to go public actually, in Canada Hut 8 Mining, who's our sponsor here at the conference, and Galaxy Digital Michael Novogratz's company, and I think between the two of them, they've raised almost half a billion dollars in capital. Or, like market capitalization when they go public. Probably about 250 million in actual capital. But that's huge, those checks were written not by just by high net worth people, but actual institutions. And those people that are here today, they're good with writing equity checks, ICO checks and that is going to come. And I think the securities token aspect of it will give them a lot of comfort that they can write checks in those kinds of-- >> And how does Grit Capital, talk about Grit Capital. >> Yeah so very simply, we introduce companies to capital holders, investors. So I was a portfolio manager for nine years, and I like to say I was in the no game for nine years, 'cause when you're portfolio managing-- >> Now you're in the yes game! >> Yeah, your goal-tending, you're like trying not to let bad deals in, and that wasn't really conducive to my personality and now I'm in the yes game, I'm you know, I like this company, I'm going to invest in it, but I'm going to introduce them to these other capital holders. And it's a positive experience. >> How much is community involved in what you do? 'cause we're seeing obviously the pattern of kind of paying it forward, which is great culture, but also people are, you know help scratch my back, I'll scratch your back on deal flow, and also on participation, it seems to be a big part of the current rules of engagement, or implied protocol. Is that going on? >> Yeah, you know, look I think this is a very collaborative ecosystem, and It's has to be because by definition, open-source communities are powered by the people that make it up, and it's all about volunteering, about helping, about giving back, and it's one of the reasons I'm so passionate about this space. >> I think you should probably talk about your fund that you just announced that you're launching. And it probably plays into, so Trevor's network is global, it's extensive he has deal-flow coming at him all the time. >> Alright, so what's in the news? >> Yeah what are going to do with that deal flow? You holding news back? >> Yeah, I've got a bit of a brain freeze, I have so many announcements out there, uh, yeah we're doing a lot of exciting initiatives right now, and part of what I'm excited about, and also slightly intimidated by, is that there's just so much opportunity, there's so many key components of this new infrastructure that need to get build, that aren't in existence yet, that is easy to get, you know, carried away. But for me it's about prioritizing and finding out the real kind of high-leverage initiatives that are going to help us achieve our goals. >> And so you're putting a fund together to invest in the ecosystem, or is this for financial investment, is it a crypto fund, or what are you, what's going on? >> One of those initiatives is a securities token focused venture fund, this will be the first one that I know of that exists, and it would be to help our ecosystem get financed, and that's a big component of this marketplace is capital, is investors, is demand. And we just want to channel all of that to the best deals. So Polymath capital-- >> Ecosystem is important to you guys, Polymath your ecosystem is strategic, right? >> Yes. >> How do you see that playing out, what's your vision? What do you hope to unfold in your ecosystem? Obviously, people connect in the variety of things that you can help people with, and vice versa. How do you see your ecosystem rolling out? >> Well, part of it is I want an arms length organization that has its own kind of mandate, its own charter. And the way I look at it is, if you look at Ethereum, which I am very familiar with being from Toronto and knowing those guys kind of since day one. They opted not to do a venture fund, but if they had, it would have been literally the most, >> John: high performance fund ever in history? >> Of all time, yeah, just mathematically-speaking, so we don't want to lose out on an opportunity like that. And in the process of building another potentially profitable entity we want to also seed the ecosystem and help projects that we're excited about. Get the first check. >> Who are you looking for in your ecosystem? Is it developers, 'cause obviously Ethereum, we're Ethereum developed we're a ERC20 token, we love it. It's easy to work with, smart contracts are easy to work with, so it's clearly a developer market on that side, are you guys looking for the same? Is it a different kind of partner, what is some of the partner makeup that you hope to attract, in case they're watching now, why should they work with you, who are they? Describe the persona of your ideal ecosystem partners, or partner. >> For better or worse we have a lot of verticals that we have to build communities within, so those are the business community, we want leaders, we want action-takers we want people that can structure deals, we want legal professionals, that's a big component of the security token landscape, is the regulation is the exemptions, and the offerings, and the memorandums, and all the legal stuff, so we need a legal community. And then finally, most importantly, we need a developer for community, we need the best technical minds just like any other decentralized project, so that's what my full-time job is, when people ask me, is building communities with our broader community. >> Well I can totally give you props, one, because I know you're super busy, and you're drinking from the fire hose at all levels, and certainly the event's been great. I think a breath of fresh air, a sigh of relief from the world when see entrepreneurs, at least from the perspective of the entrepreneurs and the markets is that security tokens, finally someone just made a decision let's just use this security token as a way to get the funding and get set up, and not foreclose the option for, say, a utility token. Why rush and force a utility, needs to be built out. And lot of these utilities have really missed out because they had to run so fast to write code funded by a utility, that has a test. So I think you guys are doing a great service, I want to give you props for that. >> Thank you, yeah I would whole-heartedly agree, I think a lot of these so-called utility coins are actually securities masquerading as utilities, and you know, >> I think that's the game everyone kind of is realizing like, okay great, now you have the platform, so what's the update on the platform, the company? Take a quick minute to explain to the folks about Polymath. >> We are inundated and overwhelmed with demand right now. And we have thousands, tens of thousands of sign-ups on both the investor and issuer side. And kind of my goal right now on a day-to-day basis is to scale our on-boarding process so we can take all these issuers and give them a secure and robust token that they can fundraise on top of. And we are in the process of unveiling our application layer that's going to make that kind of self-serve process exciting and scalable. >> Well congratulations, and Grit Capital, genevieve, thanks for connecting, great to connect with you. Shout out to Bill Tai who made it happen. If it wasn't for Bill Tai and Genevieve, theCUBE would not be here, and of course Polymath supporting us as well. It's been great, so thank you very much! >> Thank you! >> Great event, and we'll keep on following you guys and thanks for coming on, sharing success. Final question: The craziest thing that's happened here this week, one, two, three, things that might have won? Craziest thing that's happened, could be good, bad, or ugly. Did someone fall in the pool? Was someone found on the beach? Share a funny story or two. >> We found a mermaid. >> there was a mermaid, yeah. >> A real, live mermaid, we actually found a mermaid. And we put her in the pool for the cocktail event. >> And we almost put Trevor in the pool as a merman. Just to balance it out. >> Merman, We're a mermaid-neutral company we have mermen as well, oh geez, what else? We had uh, a friend of our decided to get the jacuzzi suite at the top floor and uh, I don't know if you've ever seen the movie Scarface? But there was a lot of uh, opulence going on, which was a little more than I bargained for. And then Genevieve being the celebrity that she is. Umm, what do you think? >> Umm, I mean there's been so much, like, we've had literally 13 side-events within the conference. So drinking from a fire hose is an understatement, I would say, there's still more to do, we're going to Cabana pool party now so maybe, I think there's going to be a bull there, a stampede security bull there? >> Trevor: Oh geez, is there? >> And maybe the SEC, no! (laughs) >> Well, hey congratulations, you guys are doing a great service in the industry and I love how you brought together the inner-circle major players, really the community really admires that so appreciate your help. Okay this is theCUBE, live coverage in the Bahamas. More interviews after this short break, stay with us. (upbeat music)

Published Date : Mar 3 2018

SUMMARY :

Brought to you by Polymath here in the Bahamas for Polycon '18, But it feels like the early days of, when I was in my 20s, I come from the world of the Canadian equivalent of be exhausted, how do you feel? I call it the eye of the hurricane, this was like Is it the technology enablement, what's you guys' reaction strangling going on in the capital markets, where you have show me the utility, how we test et cetera, et cetera. And the distribution right now is extremely one-sided. is in the beginning it's a nascent, and you know, You could choke the innovation, if you put too much I think, 70, you know, new one every day, name change. and I like to say I was in the no game and now I'm in the yes game, I'm you know, I like this a big part of the current Yeah, you know, look I think this is a very collaborative I think you should probably talk about your fund that and finding out the real kind of And we just want to channel all of that to the best deals. that you can help people with, and vice versa. And the way I look at it is, if you look at Ethereum, which And in the process of building another potentially on that side, are you guys looking for the same? and all the legal stuff, so we need a legal community. of the entrepreneurs and the markets is that like, okay great, now you have the platform, on both the investor and issuer side. It's been great, so thank you very much! Great event, and we'll keep on following you guys And we put her in the pool for the cocktail event. And we almost put Trevor in the pool as a merman. Umm, what do you think? Cabana pool party now so maybe, I think there's going to service in the industry and I love how you brought together

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