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Matt Coulter, Liberty Mutual | AWS re:Invent 2021


 

(upbeat music) >> Good afternoon and welcome back to Las Vegas. You're watching theCUBE's coverage of AWS 2021. My name is Dave Vellante. theCUBE goes out to the events. We extract the signal from the noise. Very few physical events this year doing a lot of hybrid stuff. It's great to be back in hybrid event... Physical event land, 25,000 people here. Probably a little few more registered than that. And then on the periphery, got to be another at least 10,000 people that came in, flew in and out, see what's happening. A bunch of VCs, checking things out, a few parties last night and so forth. A lot of action here. It's like re:Invent is back. Matt Coulter is here. He's a technical architect at Liberty Mutual. Matt, thanks for flying in from Belfast. Good to see ya. >> Dave, and thanks for having me today. >> Pleasure. So what's your role as a technical architect? Maybe describe that, we'll get into a little bit. >> Yeah so I am here to empower and enable our developers across the globe to rapidly deliver business value and solve problems for our customers in a well-architected way that doesn't introduce problems or risks, you know, later down the line. So instead of thinking of me as someone who directly every day, build software, I try to create the environment where other people can rapidly build software. >> That's, you know, it's interesting. because you're a developer, right? You can use like, "Hey I code." That's what normally you would say but you're actually creating frameworks and business model so that others can learn, teach them how to fish, so we speak. >> Yeah because I can only scale, there's a certain amount. Whereas if I can teach, there's 5,000 people in Liberty Mutual's tech organization. So if I can teach the 5,000 to be 5% better, it's way more than me even if I 10Xed >> When did you first touch the Cloud? >> Personally, it would have been four/five years ago. That's when I started in the Cloud. >> What was that experience like for you? >> Oh, it was hard. It was very different to anything that we'd done in the past. So it's because you... Traditionally, you would have just written your small piece of code. You would have had a big application that was out there, it had been out there maybe 20 years, it was deployed, and you were just adding a couple of lines. Whereas when you start putting stuff into the Cloud, it's out there. It's on the internet for anyone there to try and hack or try to get into. It was a bit overwhelming the amount that you needed to learn. So it was- >> Was it worth it? >> Oh yeah. Completely. (laughing) So that's the thing, that I would never go back to the way we did things before. And that's why I'm so passionate, enthusiastic about the stuff I've been doing. Because to me, the amount of benefits you can get, like now we can deliver thing. We have teams going out there and doing discovery and framing with the business. And they're pushing well-architected products three days later into production. That was unheard of before, you know, this year. >> Yeah. So you were part of Werner's keynote this morning. Of course that's always one of the keynotes that's most anticipated at re:Invent. It's on the sort of last day. He's awesome. This is you know, 10th year of re:Invent. He sort of did a look back. He started out (chuckles) he's just a cool guy and very passionate. But talk about what your role was in the keynote. >> Yeah so I had a section towards the end of the keynote, and I was to talk about Liberty Mutual's serverless first journey. I actually went through from 2014 through to the current day of all the major Cloud milestones that we've hit. And I talked through some of the impact it's had on our business and the impact it's had on our developers. And yeah it's just been this incredible journey where as I said, it was hard at the start. So we had to spark this culture within our company that we were going to empower and enable our developers and we were going to get them excited about doing this. And that's why we needed to make it safe. So there was a lot of work went down at the start to make the Cloud safe for our developers to experiment. And then the past two years have been known that it's safe, okay? Let's see what it can do. Let's go. >> Yeah so Liberty Mutual has been around many many years, Boston-based, you know, East Coast-based, my home city. I don't live in Boston but I consider it my city. And so talk about your business a little bit because you're an established company. I don't know, probably a hundred years old, right? Any all other newbies nipping at your business, right? Coming in with low-cost products. Maybe not bringing as much protection as you dig into it. But regardless, you've got to compete with them technically. So what are some of the drivers in your business and how are you using the Cloud to sort of defend your turf and grow? >> Yeah so first of all, we're 109 years old. (laughing) Yeah. So absolutely, there's an entire insurtech market of people here gunning for the big Liberty Mutual because we've been here for so long. And our whole thing is we're focused on our customers. So we want to be there for people in their time of need. Because at a point in time whenever you need insurance, typically something is going wrong. And that's why we're building innovative solutions like a serverless call center we built, that after natural disaster, it can automatically process claims in less than four minutes. So instead of having to wait on hold for maybe an hour, you can just text or pick up the phone, and four minutes later your claims are through. And that's we're using technology always focused on the customer. >> That's unbelievable. Think about that experience, to me. I mean I've filed claims before and it's, it's kind of time consuming. And you're saying you've compressed that to minutes? Days, weeks, you know, and now you've compressed that to minutes? >> Yeah. >> Tell us more about how you did that. >> And that's because it's a fully serverless solution that was built. So it doesn't require like people to scale. It can scale to whatever number of our customers need to make a claim at that point because that would typically be the bottleneck if there's some kind of natural disaster. So that means that if something happens we can just switch it on. And customers can choose not to use it. You can always choose to say I want to speak to a person. But now with this technology, we can just make it easy and just go. Everything, all the information we know in the back end, we just use it and actually make things better for you. >> You're talking about the impact that it had on your business and developers. So how do you quantify that? Maybe start with the business. Maybe share some ways in which you look at that measure. >> Yeah, so I mean, in terms of how we measure the impact of the Cloud on our business, we're always looking at our profitability and we're always looking, as I say, at our customers. And ideally, I want our Cloud bill to go down as our number of customers goes up because that's why we're using the serverless fast mindset, we call it. We don't want to build anything we don't have to build. We want to take the best that's out there and just piece it together and produce these products for our customers. So yeah, that's having an impact on our business because now developers aren't spending weeks, months, years doing all this configuration. And they can actually sit down with the business and understand how we write insurance. So now we can start being innovative with our products and talking about the real business instead of everything else. >> When you say you want your Cloud bill to go down, you know, it reminds me like in the old days of IT budgeting, right? It was always slash, do more with less cut, cut, cut, right? And it was kind of going in cycles. But with the Cloud a lot of customers that I talk to, they were like, might be going down as a percentage of revenues but actually it might be going up as you launch more projects because they're driving revenue. There's a tighter tie between revenue and Cloud bill. How do you look at that? >> Yeah. So I mean, with every project, you have to look at the worth-based development often and whether or not it's going to hold this away in the market. And the key thing is with the serverless products that are being released now, they cost pennies if they're low scale. So you can actually launch a new product into the market and it maybe only cost you $20 to see if that thing would fit in the market. So by the time you're getting into the big bills you know whether or not you've got a market fit and you can decide whether you want to pivot. >> Oh wow. So you you've compressed, that's another business metric. You've compressed the time to get certainty around product market fit, right? Which is huge because you really can't go to market until you have product market fit (laughing) >> Exactly. You have to be. Thoroughly understand if it's going to work. >> Right because if you go to the market and you've got 50% churn. (laughing) Well, you don't want to be worried about the go-to market. You got to get back to the product so you can test that and you can generate. >> So that's why, yeah, As I said, we have developers who can go out and do discovery and framing on a potential product and deliver it three days later which (chuckles) >> How has the Cloud effected developer satisfaction or passion? I guess it's... I mean we're in AWS Cloud. Our developers, we tell them "Okay, you got to go back on-prem." They would say, "I quit." (laughing) How has it affected their lives? >> Yeah it's completely there for them, it's way better. So now we have way more ownership over any, you know, of everything we ever did. So it feels like you're truly a part of Liberty Mutual and you're solving Liberty's problems now. Because it's not a case of like, "Okay, let's put in a request to stand up a server, it's going to take six months. And then let's do some big long acquisition." It's a case of like, "Let's actually get done into the nitty gritty of what we going to build." And that's- >> How do you use the Cloud developer kit? Maybe you could talk about that. I mean, explain what it is. It's a framework. But explain from your perspective. >> Yeah so the Cloud typically, it started off, and lot of it was done by Cloud infrastructure engineers who created these big YAML files. That's how they defined all the stuff that's going to be deployed. But that's not typically the development language that most developers use. The CDK is in like Java, TypeScript, .NET, Python. The language is developers ready known love. And it means that they can use everything they already know from all of their previous development experience and bring it to the Cloud. And you see some benefits like, you get, I talked about this morning, a 1500 line YAML file was reduced to 14 lines of TypeScript. And that's what we're talking about with the cognitive difference for a developer using CDK versus anything else. >> Cognitive abstraction, >> Right? >> Yeah. And so it just simplifies your living and you spend more time doing cool stuff. >> Yeah we can write an abstraction for our specific needs once. And then everybody can use that abstraction. And if we want to make a change and make it better, everyone benefits instead of everybody doing the same thing all the time. >> So for people who are unfamiliar, what do you need? You need an AWS account, obviously. You got to get a command-line interface, I would imagine. maybe some Node.js often running, or is it- >> Yeah. So that's it. You need an AWS account, and then you need to install CDK, which is from Node Package Manager. And then from there, it depends on which way you want to start. You could use my project CDK patterns, has a whole ray of working patterns that you can clone among commands. You just have to type, like one command you've got a pattern, and then CDK deploy. And you'll have something working. >> Okay so what do you do day-to-day? You sort of, you evangelize folks to come in and get trained? Is there just like a backlog of people that want your time? How do you manage that? >> So I try to be the place that I'm needed the most based on impact of the business. And that's why I try to go in. Liberty split up into different areas and I try to go into those areas, understand where they are versus where they need to be. And then if I can do that across everywhere, you can see the common thesis. And then I can see where I can have the most impact across the board instead of focusing on one micro place. So there's a variety of tools and techniques that I would do, you know, to go through that but that's the crux of it. >> So you look at your business across the portfolio, so you have portfolio view. And then you do a gap analysis essentially, say "Okay, where can I approach this framework and technology from a developer standpoint, add value? >> Yeah like I could go into every single team with every single project, draw it all out and like, what we call Wardley map, and then you can draw a line and then say "Everything blue in this line is undifferentiated, heavy-lifted. I want you to migrate that. And here's how you're going to do it I've already built the tools for that." And that's how we can drive those conversations. >> So, you know, it's funny, I spent a lot of time in the insurance business not in the business but consulting with heads of application development and looking at portfolios. And you know, they did their thing. But you know, a lot of people sort of question, "Can developers in an insurance company actually become cool Cloud native developers?" You're doing it, right? So that's going to be an amazing transformation for your colleagues and your industry. And it's happening as we look around here (indistinct) >> And that's the thing, in Liberty I'm not the only one. So there's Tommy Gloklin, he's an AWS hero, and there's Diali Mikan, who's an AWS hero. And Diali is in Workgrid but we're still all the same family. >> So what does it mean to be an AWS hero? >> Yeah so this is something that AWS has to offer you to join. So basically, it's about impacting the community. It's not... There's not like a checklist of items you can go through and you're hero. It's you have to be nominated internally through AWS, and then you have to have the right intentions. And yeah, just follow through. >> Dave: That's awesome. Yeah so our producer, Lynette, is looking for an Irish limerick. You know, every, say I'm half Irish is through my marriage. Dad, you didn't know that, did you? And every year we have a St Patrick's Day party and my daughter comes up with limericks. So I don't know, if you have one that you want to share. If you don't, that's fine. >> I have no limericks for now. I'm so sorry. (laughing) >> There once was a producer from, where are you from? (laughing) So where do you want to take this, Matt? What's your future look like with this program? >> So right now, today, I actually launched a book called the CDK book. >> Dave: Really? Awesome. >> Yeah So me and three other heroes got together and put everything we know about CDK and distilled it into one book. But the... I mean there's two sides, there's inside Liberty. The goal as I've mentioned is to get our developers to the point that they're talking about real insurance problems rather than tech. And then outside Liberty in the community the goal is things like CDK Day, which is a global conference that I created and run. And I want to just grow those farther and farther throughout the world so that eventually we can start learning you know, cross business, cross market, cross the main instead of just internally one company. >> It's impressive how tuned in you are to the business. Do you feel like the Cloud almost forces that alignment? >> It does. It definitely does. Because when you move quickly, you need to understand what you're doing. You can't bluff almost, you know. Like everything you're building you're demonstrating that every two weeks or faster. So you need to know the business to do it. >> Well, Matt, congratulations on all the great work that you've done and the keynote this morning. You know, true tech hero. We really appreciate your time coming in theCUBE. >> Thank you, Dave, for having me. >> Our pleasure. And thank you for watching. This is Dave Vellante for theCUBE at AWS re:Invent. We are the leader global tech coverage. We'll be right back. (light upbeat music)

Published Date : Dec 3 2021

SUMMARY :

And then on the periphery, So what's your and enable our developers across the globe That's what normally you would say So if I can teach the Personally, it would have the amount that you needed to learn. of benefits you can get, This is you know, 10th year of re:Invent. and the impact it's had on our developers. and how are you using the Cloud So instead of having to wait Days, weeks, you know, And customers can choose not to use it. So how do you quantify that? and talking about the real business How do you look at that? and it maybe only cost you $20 So you you've compressed, You have to be. and you can generate. "Okay, you got to go back on-prem." over any, you know, of How do you use the Cloud developer kit? And you see some benefits like, you get, and you spend more time doing cool stuff. And if we want to make a unfamiliar, what do you need? it depends on which way you want to start. that I would do, you So you look at your and then you can draw a line And you know, they did their thing. And that's the thing, in and then you have to have So I don't know, if you have I have no limericks book called the CDK book. Dave: Really? you know, cross business, in you are to the business. So you need to know the business to do it. and the keynote this morning. thank you for watching.

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David Anderson, Liberty Mutual | CUBE Conversation, May 2020


 

>> From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE conversation. >> Hi, I'm Stu Miniman, and welcome to a CUBE conversation. Always love when we can dig into practitioner discussions, and one of the editorial themes I've been really looking into in 2020 has been discussion of server lists. So really excited to welcome to the program, Dave Anderson, he is director of technology at Liberty Mutual, coming to me from Ireland. Dave, thanks so much for joining us. >> Thank you Stu, delighted to be here. >> All right, so I think most of our audience is probably familiar with Liberty Mutual. You work in the software group, Liberty IT, as part of Liberty Mutual. If you could just start us off, give us a little bit about your background, and your group's role inside the organization. >> Sure, Liberty IT started 20 years ago as really sort of an internal software host. Part of the Liberty Mutual group, we're part of Liberty Mutual Technologies. So we kind of work across all the markets in Liberty Mutual and all the kind of global locations. My role as director of technology is really think about what's the technical direction of Liberty IT? I can lead the architects with my group and really thinking about global architecture of Liberty Mutual and how can we provide business value in the mission going forward. >> Excellent, so Dave I guess what is the just kind of overall business and IT relationship? When I think of companies like yours, usually MNA comes in their growth expansions and digital transformation's been one of those buzzword discussions. But absolutely you need to be close to your customers there's lots of services that you need to provide online. How are some of those overall dynamic impacting how IT is supporting the business? >> That's a great question Stu. I mean technology has always been a key differentiator in Liberty Mutual. Even as my group was setup, like I said 20 years ago. It was always seen as a differentiator as something that we can be very good at. We've always been quite close to be in the cutting edge of technology. Many companies would say, "We're not an insurance company, we're a technology company that sells insurance." We are an insurance company, that's very important but we also need to understand that using the latest technology i.e. the cloud providers, really helps us deliver value to our business partners and customers. It is critical that we have a very tight partnership with our business partner. >> Excellent so yeah 20 years, a lot has changed in that time. Give us a little bit if you can, share a snapshot of where you are kind of in the cloud discussion. And what are the relationships between kind of the infrastructure side of the team and the development side of the team? And excepting that'll lead us forward to the server discussion. >> Sure I mean I joined Liberty about 12 years ago, 13 years ago and I actually started in one of the digital channels, that existence of digital channels. And probably almost 10 years ago our CEO James McGlannan quite a visionary, started kind of pressing the public cloud agenda and we started discussing public cloud as a potential future. It was a really exciting time. Cause I think the infrastructure development we all are in, gosh what's the possibilities of public cloud. And as you know the cloud itself it probably changes every year, it's redefined, there's new capabilities. I'm not sure we could envisage where we are today back when we started that conversation. Like every large enterprise, the initial conversation's around how do we enable this? How do we make this safe? How do we protect our data? All the usual kind of questions you would have. But in a way we kind of really joined together the very different departments. We thought, well how do we move the enterprise forward? And as well I mean we want to get a global capability for cloud was very important. And bringing up the velocity that we can deliver value quickly to our business partners. We didn't do it for technology's sake we did it to contribute real value for the business. And one of the really interesting things that we talked about is we shied away from counting how many virtual machines do we have in the cloud. That wasn't really a good metric for us. How are we delivering value to your business partners? That was kind of the metric that we chased and continue to chase. >> Well that's excellent how you kind of laid that out. I'm wondering if you could help extend that and bring us into where serverless fit into that discussion. I loved how you say it's not about number of VM's or the new shiny thing. So, what was it that led to your first use of serverless? And bring us a little bit along that journey that you've been going through. >> Sure, well one of the things that I've always found critical working in technology is that curiosity. But in a search for what's next. So, within micro IOS charts my people will say, "Where do we need to get to? What is 3 to 5 years out?" And we've a lot of really fantastic peers right across Liberty Mutual. Bright, open minded, they can think ahead. So one of my team was at I think it was re:Invent in I think it was 2013, where the launched Lambda for 2014. And each my crew were excited. They can build their first small application. It was actually a document generation. I think they were using some propriety systems. So they built a document generation solution. I couldn't believe the amount of ROM cost that was saved. It probably knocked something like 97% off the cost. Couldn't believe it. And we started saying, "Wow this is potential." But back then, again 5 or 6 years ago the stack was very immature. There was a lot of things you needed to figure out. Like the observability, the developer environment. There's a whole bunch of stuff that wasn't quite right. So it's something that we shared to our peers across the organization. We talked about it. We really started to kind of think, "Well this is interesting, this idea of serverless or manage servers." It started to really change how we thought and it really started to make the concept of a cloud native application very real. Cause we started to think of cloud native architecture loaded into application architecture. And that started to really flip how we thought. So it's just been a real journey these past couple of years. And a big thing for me is we started with engineers thinking of cloud as a mindset not necessarily as a platform. That opened the door to a lot of possibilities. >> Yeah, that's really interesting that you said that. Often times we say cloud is an operational model not a physical location. Are you using multiple clouds today? >> Yes, we probably tend to have a multi cloud strategy. And really to be very clear, serverless for us it's not just functions of service. Its not saying, "We're just using kind of something like Lambda." It's really about that idea using managed service. Thinking about evolution of architecture. How can we kind of try and cut out anything that is actually not differentiating? There's a great term which I always like is the stack policy is sometimes a technology companies we get obsessed by the stack. We think that the piece near the customer is quite easy. But think from the technology perspective we need to think about, we can deliver the most value by making the customer experience kind of best. And it can be even ramp the stack from whoever we need. >> Yeah, no, its a fascinating discussion. I've seen even today. You say serverless functions as a service. A lot of it is I don't want the developer to have to think about those underlying layer. Which reminds me of the discussion we've been having about platform as a service for more than a decade but PaaS was supposed to be platform independent. So I could have my code where ever it goes. Serverless today, right now we've talked about Lambda, Amazon there's certain things that I could only do on Amazon. There are discussions and working groups and the cloud data computing foundation. Working on how we can do serverless functions as a service that could expand between multiple clouds or use the same sort of code. So how do you look at that space? You talk about cloud native. How do you make sure that you're leveraging the technologies of the specific cloud but I guess I'll throw out not being locked into any one provider? >> I think about it for me it starts with the empowerment of the engineering team. We talk about a serverless first strategy that means that we've got the capability to build anything you need to. But to rent where you can. We had a fascinating story one of our best stories is a company called Workgrid. Workgrid Software is one of the companies that we spun out of Liberty Mutual. That was a project that we had an internal digital assistant that we built with some of our teams, it'd be back 4, 5 years ago. And our CEO James McGlannan decided to fund that as a kind of a startup. They broke off around 3 years ago and that initial team had 4 people in that engineering team. So they kind of decided that they would be serverless first in their approach. They didn't have time to think about operability or rights for portability. They had to realize business value really quickly. So they took a evolutionary architectural approach which meant they kept incrementing and iterating delivering value where possible. What's the next best thing that they can build to deliver value to the customer? So when you think in that regard, if you ever come to an Amazon of a grid, no one way doors, keep the two way doors. Don't lock yourself into anything. Make decisions that you can always build upon. So with that kind of constant iterative work our teams and that's serverless first strategy. It means that when you do rent the service if you need to change to another service it's just a matter of if you've your boundaries set up practically, it's very easy to get out of that. You dig yourself in deep to something, that's the difference. So I think there's an engineering mindset and culture that we certainly have proudness in our teams. But they kind of go fast, focus on business value and try and be sort cloud native in their outlook. >> Excellent, yeah, I just heard Andy Jassy in the AWS Summit online talking about those one way door. So sounds like from your standpoint, serverless is a two-way door for architecting in your mindset? >> Absolutely, I mean I think really for me it brings architecture back into the team. It's one of the really nice things is if your team use managed services that focus is on business value. If our infrastructure is set up to support that type of team then you have minimal hand offs within the team. Through the single team, its their job to create value, engineer the solution, make sure the security is good enough, build the operation, the visibility it's all contained within one team. We get a huge responsibility from that one team. As an engineer that is super powerful, super huge autonomy. So we can talk with the serverless engineer and for me it's been absolutely fascinating to see teams come into this environment and once they understand that event driven way of creating their systems. And I use the words systems rather than applications to create event driven systems they're constantly building upon. It's just fascinating to see where they go. You start to see the creativity and innovation of the engineers. So its truly unbelievable to watch. They're really very cool. >> Dave, I'm curious when you look at the application portfolio that your team manages, how do you decide what goes serverless? Is it new development all goes serverless? Has there been a migration? How do you look at the overall application portfolio that you have? >> It kind of depends I suppose on, I'm not going to sit here and say that we're going to refactor everything to serverless. I think when you do a migration there's usually six or seven paths you can go down and you do what's best for the business. But for new development, it's definitely interesting we haven't found many used cases that are really a bad fit. It's a spectrum we may decide what different servers to use. We built a system last year which was absolutely fascinating to see. It's like a a financial aggregation system where we do a lot of our accounting. So it was kind of serverless ETL, we're trying to do like an end of month batch system to detect a lot accounts from different countries and kind of pipe them into a kind of general ledger. Not something I would've thought about for serverless, to be honest. But then when you think about it and some of our engineering leads they have put this together. They can design this fantastic system using serverless workflows. Cause you're taking lots of various different types of data orchestrated in a single destination. And we put live in that this year and I think one of the monthly ends that they recently ran I think they ran something like 100 million transactions. Relatively low cost and of course being a month end system the rest of the months there's zero cost. You don't pay for idle. We only actually pay for wireless roaming in that month end process for maybe like FDRs or something. >> Dave, you talked about the early days 2014 when Lambda was announced, re:Invent, when you first started using it in the first year or so. There's the maturity of that ecosystem solutions set. Where do you see things now? What's working well? What's on your wishlist? Kind of mature or increase overall functionality to help? >> I think that the developer environment and developer experience is a big part. One of the key messages in trying to kind of get into our culture is code is a liability. It's not an asset. If you have a bunch of engineers writing lots of code that in fact is a liability. There's no business asset in that. The asset is in the system that you create. Trying to get engineers into the mindset to write less code and they actually engineer systems. So one of the things we've been trying to do is maybe using patterns as building blocks. People became kind of like a Lego building block way of creating their systems. Piecing somethings like CDK code development kit patterns. Using the world architect process to make sure that teams are looking after their cost, their security, their performance, their liability, and their kind of optimizations. Some of those things are really important in that whole ownership of an operational view of their systems. And also even things like observability. When you create a system with a lot of events laying around it starts getting complex. But then if you do it correctly you can start to layer on well, what better insights can we build on top of the system? So it's really opening up teams a different way of working. And then of course there's lots of operational challenges when you get into more complex environment. So as we often say, it's not easier, different, built difficulty building systems, but it's different, that's what's definitely easier but better. >> All right, how about anything that you're looking out towards the future? You talked about the early days when you look at these and while you're not necessarily throwing the latest shiny thing into production, there's that curiosity. So what's exciting you now? Anything else kind of looking forward that you prepare? >> I think one of the fantastic success stories we've had is with a project we call Virtual Assistant. And really to answer your question, its about how teams can properly work at MVP. So, one of the things that we really find fascinating is when you put a good engineering team. And I mean a team who you're really solid engineers you then layer on the cloud and security best practices and verification. We then put them in a coded serverless environment with real business problem. They then create a MVP. You're virtual assistant in, raises an MVP. So if you call into a call center and you have a fairly straightforward request, like if you have an auto claim you might say, "Well when can I pick up my ramp bill?" If you already done your claim. We have an NLP a natural language assistant that can help you with that conversation. So when you start with an MVP system like that you can start them off at a fairly small traffic, until you actually tune that until it's kind of perfect. And then you gradually scale up and add on other data driven potential AI services, integrations to that. So I think when you start to take the MVP approach, and have a very, very novel solution see what that's like in the wild and then start to scale out. We scale that system for taking maybe 30 calls maybe taking about a quarter on your calls. It's fantastic how you can start to scale these system up. Well I think what I'm really looking for is more kind of support to see how we can you know, it's the art of the possible. How can we use this skillset and this serverless mindset to create really fascinating business applications. Because when you get under that kind of creative conversation with business partners, I mean they don't want to hear about Lambda or events or observability. They want to say, "Well, what can I do with AI? What can I do with Voice, what can I do with Vision?" So we start to open up really fantastic conversations like that. So I'd like to see more of that, but in a creative product development. >> Excellent, well yeah Dave, so important that you brought back as to how IT in the business. Working together, it's not about the technical widget or knobs or anything. But the services and the value that ultimately you can provide for the business and the impact that has on your ultimate end customer. All right, Dave, thanks so much. Real pleasure having a chat with you. >> Thanks Stu really appreciate it, thank you. >> All right, be sure to check out theCUBE.net. Lots of backgrounds, if you go hit the search, you can actually type serverless, find out more about what we've been covering as well as what events we will be at in the future. I'm Stu Miniman and thank you for watching theCube. (gentle music)

Published Date : May 19 2020

SUMMARY :

leaders all around the world, and one of the editorial themes If you could just start us off, Part of the Liberty Mutual group, how IT is supporting the business? It is critical that we have between kind of the And one of the really interesting things I loved how you say it's And that started to really interesting that you said that. And it can be even ramp the the developer to have to think It means that when you do rent the service in the AWS Summit online talking of the engineers. I think when you do a migration when you first started using system that you create. forward that you prepare? So I think when you start that ultimately you can Thanks Stu really you can actually type serverless,

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Katie Jenkins, Liberty Mutual | AWS re:Inforce 2019


 

>> live from Boston, Massachusetts. It's the Cube covering A W s reinforce 2019 brought to you by Amazon Web service is and its ecosystem partners. >> Welcome back to the cubes. Live coverage here in Boston, Massachusetts, for AWS reinforce Amazon web services. First inaugural conference around Cloud Security. I'm John for your Michael's Day. Volante, our next Katie Jenkins s V P. C. Vice President. See? So, Chief Information Security officer with Liberty Mutual Big Company, Lot of activity insurance. Lot of probably a lot of action on your side. Welcome to the Cube. Thanks. Thanks for coming on. So you've been in this job for about a year. Tell us about what's going on in Libya. Means you guys have a large company. 100 plus years old. You're see. So you're in charge. You're running everything. We're gonna security conference. Tell us the reality. What's going on in the real world? >> Yeah, well, this is super exciting. That reinforce, of course, is in Boston. This is Liberty Mutual's hometown assed. You mentioned 107 year old security, not security company >> insurance company. But we're >> doing really cool things in technology and security. Specifically, um, I would say to kind of bring this gathering together. We have a really rich pool of security talent of security and innovators. It really matches up with what what we're doing. So Liberty Mutual has made a very significant commitment to moving to the public cloud for our technology and computing needs. We're in about your three of that journey, maybe 25% of our workload in the public cloud. It's really been a catalyst for not just transforming our technology organisation but transforming the way security does its work in the way security engages with our development community. >> While you're the head honchos, they say there's a C so but you had 20 plus years in cyber security. This is now kind of a new category with reinforced being a branded show over AWS. I see this deserves its own conversation, and industry is a lot of action going on. What is cloud security mean to you? Because this is the focus of this show. It's not just pure clouds, a lot on premise and on cloud interactions with hybrid etcetera. You guys have been doing tons of I t over the generations with Liberty Mutual, but cloud security is the focus. What does that mean? Thio to? You guys have a cyber security standpoint? >> Yeah, um, in a word. Enablement, um, I think that the public cloud offers us, um, really interesting opportunity to reinvent security. Right? So if you think about all of the technologies and processes and many of which were manual over the years, I think we have an opportunity to leverage automation to make our work easier in some ways to to, um, avoid the situation where we have air oversight. Gosh, we encrypted everything, but you know, this set of assets over here, So through using automation and enforcement, it's a new, exciting opportunity to further develop our security capabilities. But also, you know, cloud security at cloud in general has bred a transformation of the way that are practitioners do work through agile. And it means that security has toe no work with our technologists in a different way. >> So you've had a really interesting background. Um you work for a company that does audits. I can infer from that. You've worked for service is company. You work for a technology vendor. You worked as a practitioner. So you've seen it all sides and you know Amazon. It made some comments yesterday that said, Look, the narrative in the security industry has always been fear, fear, fear. And we'd like to put forth forth the narrative. That is about Listen, the state of security is really good and strong. The union is strong and we're gonna work together in a positive message. So my question is, are you an optimist? >> Ah, a reluctant activist. Um, I think the days of having security be something that's fearful, uh are just not not doing us any any any justice in that area. I mean, security is an area of partnership. There's very little of what we do. Insecurity. It's just done by security practitioners. We need asset managers. We need compliance people. We need the privacy team. We need our auditors way. Need procurement. I mean, there's just so many different parties involved in security that if we're just instilling fear and everyone, I think it'll be difficult for us tow. Get that partnership and we need Thio. Empower people, right. We need Thio. Both empower our developers to do their work in a secure manner and we have to empower our whole workforce and our trusted third parties to make good decisions. We're educating them on how to prevent phishing attacks were doing all sorts of kind of culture based initiatives, recognizing that if it's just the security folks doing security, we're gonna have a big gap. >> One of the things that we were discussing a lot of other C. So So we've been talking privately. Off the record in the hallways and private briefings is the common theme of integration as a big part of dealing with ecosystem, either suppliers and or different teams within their different pillars of how they're organized internally and externally, and then also reducing the number of security vendors that they've been buying products from to get some also in house coding, teams working more closely on the use cases that matter. So this has become kind of ah, see, So a conversation where what? What is that criteria? How do you figure out who to have a suppliers who's gonna be around for the long haul? We're gonna be that a partnership for the enablement. So rather than having hundreds of vendors, we want to get him down to a handful. Is that something that you think about or is it a trend that you see it's happening now? >> Uh, it is a trend. I think it starts at how we even procure in select our suppliers. I mean, we're really giving a lot of thought to the area of third party risk management. And do we understand not just the elements of cyber risk and engaging with 1/3 party? But but privacy and continuity kind of risk, too. So it starts there. I don't have a sort of fabricated number in terms of I'm trying to go from X number of vendors down toe Why? But I think that there's a very purposeful thought process that we're undergoing to say, Yeah, we recognize and for certain technologies, we want to have different providers to provide some of that redundancy. Let's be smart about them. Let's make sure we really understand where those overlapping capabilities are because we don't want to be wasteful either. Right >> on the span, the question comes up to around Devil's because what we're seeing is the devil ops and security paradigms kind of coming together in terms of the concepts agility. You could do some prototyping, a hackathon do some things and then ultimately trying to get into production or two different animals. So that enablement of doing innovative things, his agility, that that's been a key theme, a positive theme. And the question is, is there a funding model? Doesn't automatically get security funding. And where's the spin that you're spending going up? So all the monetary spend questions come up. >> How do you >> deal with that ballistically? And how do you think about, you know, spend conversation? >> Yeah, um, >> it's a really interesting one, because, of course, expense >> pressures. I'm not immune to those. But I >> also think that we're in a position where, um, our executive leadership team understands the value of the work that we're doing understands the important to our policy holders. So it's less often a need to justify why we need more spend. It's a demonstration of using that spend responsibly and understanding where we might have an uplift from something that we automated to say. Well, now we have these resource is that could be doing something else. >> There's >> always something else and security, right? So if we're committed to re Skilling and making sure that people are evolving the work that they do in the talents that they have to adjust a different kind of >> no rule of thumb per se. It's more of your management recognizes the criticality of it. Therefore, you could make those calls on your own building built in building, >> project tough questions and making >> responsible decisions. But I think it comes down and knowing your technology, >> so the skills gap, obviously a huge challenge in your industry would talk to somebody else, they said. We just can't find people, so we have to bring him in and train them ourselves. We have the homegrown and take the long view. Amazon talks about the shared responsibility model, and a lot of small companies don't really understand that things misunderstood. Obviously, Liberty Mutual gets it. My question is, as you see Amazon focusing on compute in the storage and data base layer, and you guys have the opportunity to focus on other areas that are your responsibility that shared responsibility model. Have you been able to shift? Resource is how have you handled that you retrain people? Has it freed up, not freed up time to do some of those more strategic things that you want to do maybe respond more quickly. Prioritized, better automate, etcetera, etcetera. Can you talk about that from your perspective? >> Yeah. So the shared responsibility model is, uh, you know, I think that's video unimportant speaking point of this whole ecosystem. At the end of the day, Liberty Mutual. Our duty is to protect policyholder data. It doesn't matter. It's in the cloud. If it's in our data, Southers, we have that duty. It's >> on you. >> So I think a lot about the skills that we will need in the future. So I've referenced sort of vaguely that yet. Compliance area is a particularly interesting area where we have opportunities to able to more easily Bingley produced artifacts on our auditors need to really bring automation to a process that just has a very steep history and being manual in nature. So, yeah, I understand that tomorrow we're not gonna ask everyone to make a big switch and I'll become developers. But way do you know plenty of people to this conference and they are participating in the tracks on how to bring of automation to compliance. And I think that's pretty heavily in training opportunities for people. >> How do you look about the vendor lock in conversation because of cloud. The value proposition certainly shifts in the old model was, Oh, you by event supplier and you're in, You're locked in with database or whatever with Cloud. There's a lot of switching costs, opportunities to move around. But people generally settling in on one main cloud and having this may be a hybrid backup cloud or the cloud is the secondary is the focus of the team's How do you view, um, lock And when you deal with suppliers because you don't want to be stuck with once a fire? If you have the need to be agile, you want to have options. How do you guys think about that? Because being in agility is key for you guys to be successful. Not someone's just dealing with the vendors. >> Um, >> it does come down to balance. We do leverage multiple cloud providers, right? I think that, um, if we're too focused on making sure that we have that portability, and we could quickly move from one to another than we miss an opportunity to kind of deeply leverage. Some of the service is, for example, that the eight of us provides, but we also, you know, you've been around the block of >> your first rodeo. Exactly. >> And I think that it's important to have that perspective and prepare for the future. >> Do you, um, attend board meetings regularly? >> I do. I do for sent out to our board of directors. >> Is that a sort of frequent thing? And once a year, once 1/4 of interested in what the board conversation is like with >> it happens in a couple different context, whether it's specific to sort of an audit readout or sort of a general state of State of Security type A report out. But yeah, we have a really engaged board that asked great questions about our partners, right about things that are more culture base in terms of how we're doing with our anti phishing protection. And we talk about technology architectures, too, in the work that we're doing to make sure that we're being more fine grain in the way that we're authenticating users and devices, no matter where they work in a more secure way. They're they're interested in that. So I feel pretty lucky. Thio both have the opportunity and get deeply. Would >> you say the conversation is more of a strategic nature with the board. Is it more tactic? You just mentioned some tactical items. Is it more metrics driven or a sort of a combination of all three? >> It's a It's a combination right? I think they want to see demonstrated progress against areas that we have self identified Azarias that we'd like to prove improve. But they're also looking to see that I have a vision for where we're going to fully cognizant of the work that we've done in the public cloud and want to understand that the level of trust and they had in their security programme on premise will perpetuate and advance into the cloud. So >> when you look at clouds, security and now security, you guys have you had a perspective on full sides and clouds certainly accelerating involving fast when you find a legacy app that you're working with. We've heard other seasons. We've talked us who have had frank conversations, that look, we're deciding whether we lift and shifted more rebuild on. So there's been some visibility into when it's great to have lifted shifts and when it's great to rebuild. So that's been a conversation that I don't think been fully baked out yet. In the full narrative in the industry, it's one people are talking about. What's your view on when you have a legacy app, you want a lift and shifted or rebuild it? What goes through your mind? What's a conversation like? >> It's a conversation that we have. We have legacy. I won't hide behind behind that. But it's not a conversation in a decision that's just made by technologists, right? I think we have to articulate what the options are, and that has to be a joint decision with our business partners. I think generally I'm not preferring a lift and shift because I think that we are may be overlooking some of the opportunities to make similar security improvements that I see. But when we can get an application that's using our software development pipelines that we have embedded security controls, we have better visibility. We have better enforcement, ensuring what we know that we know what's going into. The cloud has met, you know, a number of our security standards, so to speak, that's a much better position. >> So the destruction of multiple clouds I'm interested in how you handle that you take separate teams is the same team, sort of handling everything, and it's sort of a follow up on that is I'm interested in your relationship with AWS and how that's affected your business. >> Yeah, so the security team does not. Oh, the cloud environment, so to speak. That's that's, Ah Secure Dev Ops team within our infrastructure organization. And they're very close partner of ours, right? So, yes, I do have a resource. Is that our specialist in AWS versus other clouds and others that are identity and access management specialists are able to work on the development of those patterns across different cloud environments. Right. You know, I there's nothing bad that I could say about the relationship with our AWS partners that we felt very supported and understanding what we're trying to do introduce us to new service is and introduced it probably most importantly, introducing us to other customers that have but you know, are a little bit ahead of us in their journey. So weaken, hopefully not repeat, >> not helping you with security pieces. Well, I'm that's something that they with shared responsibility there are there working with you on this securing those workloads as you move. Glad >> be Definitely leverage their expertise. >> And you mentioned that you guys kind of made a decision a few years ago. Toe go all in on the cloud. How has that affected your business? What kind of results have you seen? A zit met expectations. Is it exceeded? You know, I >> mean, is I mentioned we do still have, Ah, a lot of a lot of our technology on premise, but for the use cases that have really seen that rapid acceleration of agile practices allowed teams to develop code so much more quickly. I think the business is generally delighted that their needs are being far more quickly met. Then >> I could ask you, there's a perpetual line in the men's room. It's quite long. So what's it like to be long? And the lady I was going to say? I don't think it is because I would say the proportion of women here is actually lower than even the industry and most conferences that we attend. So what's it like being a woman in this male dominated security business? >> I been in it so on, but I certainly have. You're in a little bit of custom toe, but not so accustomed that I'm not motivated on a daily basis to bring more women in. I think that security just has tremendous opportunities and, you know, certainly the marketing of security professionals is hoody wearing white male kind of persona. Just >> their opportunity. What some of those opportunities for women who are stem science, they might your daughters all stem love public policy, the sociology impact side. The impact that's here is a lot of range of skills. What are some of those that you would inspire someone >> I studied? Math is an undergrad. We didn't have security >> back then and since got a Masters >> degree in cyber security. So that's cool. But, you know, I think a great security professional is a great communicator, a great collaborator. I need technologists. I need developers. I need process experts. I need people that think you know very deeply about assurance type control so way have tried to attract people out of other technology round. >> And it's just not just math and computer science is creativity involved. There's a lot of things that that blend sells all kinds of diversity. >> There is, you know, you think about human psychology, right? We just totally transformed one of the systems that we use for approving for managers to approve the access of their people. Right Past system was ugly. People didn't know how to interact with it. I mean, that user experience expertise that over laid and how we developed our new platform just makes all the difference to make sure that it's actually invaluable process. Now, like I'm so frustrated. I'm just gonna sign off on this because I I give up >> really interesting because you spend a lot of time and effort and money on things that drive revenue. But this drives so much productivity in business value that, you know he's not maybe direct dollars, but clearly there. I have a question. When you recruit people, presumably you tap your network. And it's not just the good old boys network your women. Are you able to successfully find women or young women in particular that you can attract and recruit into your business as security practitioners? They had much success there. >> Yeah, so we definitely are outpacing industry numbers in terms of women and security. We have a long way to go, you know, historically excluded people right? Not just women people of color. I mean, we just have a long ways to go, right. And I think it takes more than sitting back and waiting for a recruiter to bring recruiter to bring me a slate of candidates to say no. I know people. I know people that know people. And I really have toe invest myself and make sure that my leaders know that that's my expectation of them, right? I mean, I think that way feel that diversity of thought, no matter how that diversity is expressed, is really important doing the work. >> Let us know how we could help in Silicon Valley days here in Boston as well. Love help get the word out. So anything you need for muscle now. Okay. Thanks so much for his great insights. Love to have you on the cube again sometime. Thanks. Coming on S V p. C. So at Liberty Mutual here in the cube, extracting the signal, sharing the reality of what's going on in the security equation for cloud security. I'm John for Dave. A lot. Right back after this short break

Published Date : Jun 26 2019

SUMMARY :

W s reinforce 2019 brought to you by Amazon Web service is and Means you guys have a large company. This is Liberty Mutual's hometown But we're the public cloud for our technology and computing needs. What is cloud security mean to you? Gosh, we encrypted everything, but you know, this set of assets over here, So my question is, are you an optimist? I think it'll be difficult for us tow. One of the things that we were discussing a lot of other C. So So we've been talking privately. I think it starts at how we even procure So all the monetary spend questions come up. But I the important to our policy holders. Therefore, you could make those calls on your own building built in building, But I think it comes down and knowing your technology, and you guys have the opportunity to focus on other areas that are your responsibility that shared responsibility model. It's in the cloud. So I think a lot about the skills that we will need in the future. of the team's How do you view, um, lock And when you deal with suppliers we also, you know, you've been around the block of your first rodeo. I do for sent out to our board of directors. Thio both have the opportunity and get deeply. you say the conversation is more of a strategic nature with the board. of the work that we've done in the public cloud and want to understand that the level of trust when you look at clouds, security and now security, you guys have you had a perspective on full sides and I think we have to articulate what the options are, and that has to be a joint decision with So the destruction of multiple clouds I'm interested in how you handle that you take separate teams Oh, the cloud environment, so to speak. Well, I'm that's something that they with shared responsibility there are there working with you And you mentioned that you guys kind of made a decision a few years ago. I think the business is I don't think it is because I would but not so accustomed that I'm not motivated on a daily basis to bring more women in. What are some of those that you would inspire someone I studied? I need people that think There's a lot of things that that There is, you know, you think about human psychology, right? particular that you can attract and recruit into your business as security practitioners? We have a long way to go, you know, historically excluded Love to have you on the

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Tony Cuevas, Liberty Technology | DevNet Create 2019


 

>> live from Mountain View, California. It's the queue covering definite create twenty nineteen. Brought to you by Cisco. >> Welcome back to the cave. Lisa Martin with John Barrier on our first day of two days of coverage of Cisco Definite Create twenty nineteen at the Computer History Museum in Mountain View, California. John Eyre. Please welcome to iniquitous and directors solutions, architecture and Devil Box from Liberty Technology. Tony, Welcome. >> How are you? >> Good, thanks for Thanks for having us tell our audience a little bit about liberty technology before we get into the community. What you doing your breakout session? >> Not a problem. The re technology is a company. Where? MSP company down in Griffin, Georgia. And so we handle a lot of a lot of clients are either public sector cities, all different types of all the different verticals. So well. And so do you have a client? A customer out there that needs needs an extra arm into it. We're there for them. >> So your basement of Georgia, Which means that how warm it is in here today Outside should be nothing for you right >> now. Tell me about >> well outside >> now, since there is no humanity I like it back home in few minutes, >> Californians were babies. >> Yeah, Joni, Public Sector. We've done a lot of interviews of public sector folks with their towns and cities, air, ground rules, municipalities, cities, their I t light. And then they don't have the Dev ops expertise, but clouds a perfect fit for them. But they have a lot of certain characters. Whether it's email is very ephemeral. People come and go, So getting people collaborating in these distinct user groups that have different roles and responsibilities is a challenge. How are you guys solving that? Because there's something I know you guys have worked on. There's a challenge that's only Republicans for enterprises do. How do you bring people that are distinct user populations that have an application or roll or use case into a collaborative, horizontally scaleable >> system? We show Be honest way. Go in there and we go in there and we discover as to what they're doing now, what are their pain points? What do they want? Change where they want to go and then we show them the collaboration started. We shone like what makes team's way? Show him all of the, uh, meetings room devices, things like that. And then not just on the collaboration side, but also if there helping with three, six, five their security than Rocky. That's how we bring. That's how we bring collaboration intothe public >> about the Cisco dynamic we've been covering definite create since it started. Definite. Now it's just go live couple years, seeing kind of a new vibe and new mojo going on with that within the Cisco ecosystem of actually coding stuff up, whether it's slinging AP eyes together or creating new ones. New capabilities. How is it changed the delivery in performance of the customers? Because this is not just your old school Cisco networking company. Yeah, they got APS. Things are connected. Date is moving from Point A to point B. All right, but he's kind of integration challenges. Kind of seamless program ability is the core theme here. What's your reaction? Thoughts on all this? >> No. >> Well, first off, this is my first definite create. I've been to other Siskel lives have not been too. Don't think great yet so so far, I'm enjoying this a lot. It's I like the tight niche, the community style of this of this event I'm sorry. Go back, >> Tio. Go live a little creations that are going on here. Very community already. Kind of be open source projects. Yeah, people talking to each other, a lot of hallway conversations. But it's a kind of a new kind of collaborative model that customers are now getting exposed to write. This is something >> new. I mean, it is. It's new, and I'm finding a lot times where a lot of customers and clients they've heard about it, but they don't know yet. So it's our job to actually get them to adopt to it and and also adapt to it as well. So it's almost like how we have our own like community here. For definite. It's almost how can we take that structure and show it to our clients >> and translation involved Kind of kind of taper down the excitement, maybe, or keeping up questions for you people watching that aren't here. A definite what's that? What's the vibe here? Like, what's some of the cools? Things you've seen and heard are something Well, the keynote was >> great either. Was amazing Kino how they actually showed how, especially with the Iraqi had when Mandy went while I was out there talking about from the small campus to the festival and to an actual >> there's a radio >> that was a great use of incredible, especially with like big Stadium and how John McDonough came out and showed about how there was a fight on the field with you. Yet no one saw it, but yet then, when they went through the actual demonstrate, the actual video were like, Oh, yeah, this's amazing how it's almost like it was like the minority report way. You're already >> exactly Dan. Yes, the data out there, >> all that data and they just machine learning A I just watching people, seeing what they're doing, kind of almost like predicting what they're going to do >> and every little bit, actually, a little bit. I agree with you. I thought they did a great job with that, Especially coming off the heels of Coachella and showing how they can enable Cisco enable developers for social folks to set up secure networks of different sizes and also be able to use in real time machine learning a eye to evaluate what's going on the offensive. And that was a very cool, real world example of what they showed. Leveraging machine learning, identifying. There's there's an issue here. There's an altercation. They surprised at a sports event, right? And deploying those. It has a lot security, many sports events, though I thought it was all that the security was just casually walking up to fight. That's another thing >> that you would slow >> down. But you don't know what >> you're right. >> And it is so many more etiquette rules now at events, whether it's, you know, hate crimes or just, you know, just violent language fights. Also, everyone sees those that write that events. But this actual now, surveillance tech out there. You know, you could tell the guys that how many beers he's had kicks in, You know, >> we're gonna have something where they can actually check out someone like Heat signature. They can't tell how >> much he's going to explode. Is the Red Sox going to blow the lead again? A. Having a good year? Well, you know, they wanted last year Yankee fans, so you would be off the charts now. Philly fans, a whole other story. I don't. Okay. My digress. You've >> got a breakout session. Sorry, John. A lightning session that's tomorrow Any time tomorrow. Tell us the title and what you're going to be talking about. >> Keisha, my title is orchestrate forty five percent. So >> we'LL just read the forty five percent correct Alright, Digging >> again tonight a little >> bit. I have a sly where we was actually Suzy. We actually did a presentation awhile back where she put up a slider, says where she talked about how fifty five percent of partners are creating APS and developing their own naps. So, way of liberty we saw that we were like, OK, what about the other forty five percent? So that's where that the idea came out too. Okay, let's I'll do a talk about how we orchestrate forty, forty five, forty five percent. So entails What I'm doing with that is that we actually have a platform called Consulate. Where there were that platform has the ability to integrate with multiple business processes. So we're connecting. We're integrating with connect allies with Iraqi doing eight about and so that I have it where that there'll be a trigger or Web hook from one my rocky cameras like emotion which will trigger which will create a ticket and connect allies so they can help out some help tasks service desk and then that which will also they get thrown into teams and click on the ticket and then also run commands and grab a snapshot from the camera. The right of the team's six teams >> fell by the Iraqi for a minute because we get a lot of hearing a lot of buzz about Muraki. It's not just wireless. It's not just what you might think it is, it seems to be connected tissue you meant. There's a great demo that added to she's showing around. They are with looking at network configuration. We're obviously to be connecting all of this together. What's your view on this? What's that? >> I for one, I love muraki. I run Rocky at home, so five the viol. Although the wireless is switching cameras and just that, it's it's one. Really. They have, like their own room platform that connects has all their devices connecting into the dashboard, and you could do so much with it that they're actually they're open up Now. The eyes, the web hooks this so much things that you can actually integrate with it. It's it's great, and it's the analytics that you get from it. >> And this is what you're talking about really about bringing these teams together through Webb Hooks for AP, eyes in through Morocco, the connected to direct and then allow the APS to be valuable, cross different groups >> very valuable, but then so that then you don't have it on. Engineer doesn't have have to touch different applications or devices. They get it all from one and from that one application, click and go to where you need to get got. >> So we're only on halfway through Day one of your first up that crate. But it sounds like you've already been exposed to so many things that I could see the wheels turning us without anticipating that you're going to be able to bring back to liberty. And that will really help drive. What you guys doing driving forward toward that customer engagement only, eh? Educate >> well, since it is, you know, it's like half day already on day one. There's still so much to see here. There's so much to see about Coyote. There's a bunch of workshops here about form Iraqi and the AP ice, which I want to join in and see what I can take out of that and bring it back. Um, you know, there's a bunch of stuff get on. So I want to gather all that and just be a sponge and then bring it back to liberty and say, Hey, this is what we can do. How can they fit into our business model? >> Awesome. Well, Tony, thank you so much for stopping by and talking with Jonah me on the program this afternoon. We appreciate it. Best of luck in your lightning session tomorrow as well. >> Thank you so much >> for John Ferrier. I'm Lisa Martin. You're watching us on the Cube. Live from Cisco. Definite great. Twenty nineteen. Thanks for watching. >> No.

Published Date : Apr 25 2019

SUMMARY :

Brought to you by Cisco. Welcome back to the cave. What you doing your breakout session? And so do you have a client? now. How are you guys solving and we discover as to what they're doing now, what are their pain points? How is it changed the It's I like the tight niche, But it's a kind of a new kind of collaborative model that customers are now getting exposed So it's our job to actually get them to adopt to it and and also adapt to for you people watching that aren't here. the festival and to an actual that was a great use of incredible, especially with like big Stadium and how in real time machine learning a eye to evaluate what's going on the offensive. But you don't know what And it is so many more etiquette rules now at events, whether it's, you know, hate crimes or just, we're gonna have something where they can actually check out someone like Heat signature. Is the Red Sox going to blow the lead again? Tell us the title and what you're going to be talking about. So to integrate with multiple business processes. It's not just what you might think it is, it seems to be connected tissue It's it's great, and it's the analytics that you get from it. click and go to where you need to get got. What you guys doing driving forward toward that customer engagement only, eh? There's so much to see about Coyote. Best of luck in your lightning session tomorrow as well. Thanks for watching.

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Mojgan Lefebvre, Liberty Mutual Insurance - Cloud Foundry Summit 2017 - #CloudFoundry - #theCUBE


 

>> Announcer: Live from Santa Clara, in the heart of Silicon Valley, it's theCUBE, covering Cloud Foundry Summit 2017. Brought to you by the Cloud Foundry Foundation and Pivotal. >> Welcome back. I'm Stu Miniman joined by my host, John Troyer. Really excited to welcome to the program one of the keynote speakers from this morning, Mojgan Lefebvre who is the SVP and chief information officer. We always love CIOs, from Liberty Mutual Insurance Global Specialty. Thank you for your keynote this morning and thank you so much for joining us on theCUBE. >> Thank you, thanks for having me. >> So you went through a lot of data and a lot of information in your keynote. Liberty Mutual, you say spent a billion dollars in tech yearly. There's certain technology companies that spend that much. As the CIO, what are some of the biggest things on your plate and we'll get in the discussion of Cloud Foundry and cloud and everything as we go from there. >> Sure so I'd say probably the priorities differ by the business unit you're in. The specialty business has generally been a bit more manual and we have over 200 or so insurance products. So really automating it is very different from automating consumer insurance which is really focused on home and auto. So really right now, our focus is increasing the productivity and the risk assessment for a lot of our underwriters. And then I say probably analytics, pricing. Making sure that we're assessing risks correctly is definitely another point of focus for us. >> Okay with so many products, we understand the rate of change must be difficult. In your keynote you spoke about embracing cloud and agile methodology. Maybe take us back to what some of the pain points were and led to yourself and management to embrace this big change. >> Yeah, absolutely so several things are going on. One is that we see a lot of new players entering the world of insurance, and it both about new capital coming into the world of insurance. Just 'cause there's not enough investments that capital can be put towards so insurance is one place to come to and the other is technology players that are coming into our world. Companies like Metromile, Lemonade, the list goes on and on and so really our world is changing. Technology is driving a lot of that change and so we know that we've got to be a big player in that area as well. And as I said really, we've got to become one of those software companies that can actually sell insurance as opposed to the other way around. I'd say some of the other things that are happening is the fact that our employees. Our consumers now have all these other software companies that they have experience with and so their expectations are very different. They've got one experience when they're at home and then they come into the workplace and it looks like they've gone back 100 years. So that paradigm needs to change. So those are some of the things that have really made us think we have no choice but to truly change the way that deliver software. We've got to get out of this mode where everything takes multiple years and multiple millions of dollars and really at the end of the day. The people that you started the work with are no longer even there to appreciate what you've delivered to them. And usually it's not what they ask for anyway. >> As you adopted the Cloud Foundry platform. One of the things about Cloud Foundry, even very early in it's life cycle was that it was associated with digital transformation, and cloud native. And especially once it was joined up with Pivotal Labs. So how much of, as you all embark on this journey. The great thing about here at Summit, there is a lot of talk about visual transformation. A lot of talk about agile. That's what we were just talking about. Some shows you go to it's a lot about features and a lot about speeds and feeds. And a lot about the latest, greatest. So how much apart of it as you all were adopting this platform? Was that culture of digital transformation surrounding the actual tech. How important was that? >> I think that was very important because again, as I said we know that, that's what the consumers expect. They no longer want things to be manual. They want things to be at the tips of their fingers and so really transforming us from being a company that's very paper intensive to really being more and more digital was critical to us. The very first application that we actually put in the cloud which was in my business unit was for document management in our Al Fresco. And actually what we named it was we're going paperless. As something that we started about three years ago, and today I can say that yep, we are paperless and so the great thing about Al Fresco was that it was indeed cloud native, and that was very important to us. We started out looking at some of the other solutions that are out there. I won't necessarily name them but they did not lend themselves to the cloud. And so really going with a cloud native solution that would enable us to become much more digital and paperless was very critical to us. >> You talked a lot about developer adoption now in your journey. Was that a tough sell at the very beginning or did developers go wait a minute, This is going to save me a lot of time. I'm on board. >> So you mean with Cloud Foundry in general? >> John: With Cloud Foundry, in general. >> So if anything I'd it was probably the developer community that really sorted this out and so by the time that the leadership and management started to pay attention. There were pockets of developers who were just very, very bought into it, and so I would say that went a long way. And then made it easier to sell it to other developers. I say they're much more listening to what their peers are saying than what we have to say. And then really meeting with the Pivotal Labs guys. I'd say those folks have truly a magical way of selling their story and they've truly helped us. Not only sell it to our developers but also sell the story to our business. I'd say that the mindset shift from thinking I'm going to have everything in one go versus no, I'm going to get it in iterations and I'm actually going to trust the fact that the next releases are going to come is a big mind shift and Pivotal was instrumental in helping sell that to us. >> One of the benefits of Cloud Foundry is to give you flexibility as to where your applications and data live. That being said, a majority of customers that have deployed Cloud Foundry are doing it on premises. How do you manage what goes, stays in your own environment. What handles the public cloud. My understanding you're doing quite a bit of AWS today. What's your viewpoint for you and management on public cloud? >> We certainly see public cloud as the future. I know Chip mentioned something about, well it's not going to be cheaper. We're actually counting on that in the end from a total cost of ownership perspective. That it will be cheaper and we truly mean it when we say we want 75% of the people writing code. And by that I mean the staff within the IT group of course. And we don't want them to have to worry about the infrastructure and so while we've started with AWS, we absolutely have a relationship with Microsoft as well. We definitely want to be independent on this cloud and I would say something like Cloud Foundry definitely allows you to do that. >> When you're looking at that total. That full TCO, you don't have fully burden, I have gear and I have people managing that gear and all the operations there. If you can shift that piece of it. You're not differentiated on the infrastructure or at those needs. You want to focus on those thousands of products that you have and your people coding to create those next opportunities. >> Exactly. We want to focus on the value add. That's where we want our people to really be focusing and we want to let the cloud players who do it extremely well to be doing that for us. >> You put forth in your keynotes some pretty audacious metrics. I think it was 60% of the work load public cloud. More than 50% of apps to release code on daily basis and you wanted 75% of the IT staff to write code. How did you come up with those numbers. How are doing against those? >> About a year ago, once we decided that the imperative for change was so critical. The IT leadership team got together. We spent a couple of days off site and we said let's come up with what we're calling today our IT manifesto. And so we said we just have to change and there are multiple things that we're going to change. And we said we're going to put some, what we call bold, audacious moves or BAMS as they've come to be known together. And so those were just some, we knew they were out of right to some extent, but we said if we don't really put some goals that are really hard to reach, we're never going to get there. >> What are some of the head winds there? What have slowed you from meeting those and any lessons learned that you share to your peers on what you've learned going through this. >> Certainly deciding on what goes to the clouds first is one of those areas that we're learning as we're doing. We know that it's easy when you're working in a greenfield and it's something new. So yeah, you can very easily say I'll build in the cloud. When you're looking at what you're existing environment is and what you move to the cloud. One of the questions as well, if we move all of our development environment. How's that going to interact with the production environment. If you have them in different clouds. Other things are how it interacts with active directory and held app and some of those things. And I say finally would be kind of the global applications always make it much more difficult as you think. How do you replicate among different clouds in different geographies. Those are some of the blockers that we've got to tackle and make sure that we get around. >> One of the interesting parts of any management strategy in any company is skills, up skilling. So how have you been approaching that in terms of this new cloud native world. Both for the devs, is this year at Cloud Foundry Summit. Are people here learning? There's new certifications. >> I say it's a multi prong approach. We definitely have partnered with several companies to put some training together to make sure that we're training our staff. We started a program that we call go for code and so we've asked volunteers. For people who are not coding today and who want to get there that actually they go to these coding schools and they're going to spend the next two to three months actually learning how to code. It's very rigorous. >> So they might have been technical in an infrastructure way before and they want to learn how to code? >> Yeah, it may be that or they may have just been business analysts who are just doing requirements gathering or project management, and they want to learn how to code. So we've tried to be as transparent as possible because when you say I want 75% of my IT staff to be coding. Like you've got 50% who are not coding today. There's a message in that and so of course it's up to us to make sure that we're providing the tools and what's needed for that to happen. Our goal is to get anyone on our staff who really wants to get there and is willing to put the sweat in to be able to do it. 'Cause we also know it's not like software engineers are just lying out there on the streets. There is a shortage of software engineers and that's going to become more and more of a problem. So really getting our own employees that we value greatly to be able to do that transformation, I think is critical for us. >> Another great one line, you had your keynote was out with the annual, in with the weekly. I think you said it was 16 releases in five months. The counter to that and I'm curious how you deal with it and talk to your peers is how do people keep up with just all the changes that are happening? I talk to the companies that create code on just regular occasions and they can't keep up. And how do you make sure your staff doesn't get burned out? >> So great, great question again. We're at the very beginnings of our transformation. The one thing I will say is looking at the team that did this and did the 16 releases in five months versus teams that are working on annual releases. The energy, the enthusiasm, the excitement and hopefully some of it came through in the video that you saw is just phenomenal. So I'd say, I'm much less worried about them burning out than hey can we keep the others as excited. I will tell you automation and things like Cloud Foundry that actually help you automate your pipeline are critical. You can not do multiple releases or daily releases if you don't have those tools. If you truly get to the point where you do have the automated pipeline. I think a lot of that is done for you so that's what we're gearing towards and driving towards. >> One of the things that people always love to pontificate is in the future, what is the role of the CIO? We'd love to see you embracing things like cloud because it was like well, when I had gear, and I had capital budget I understood it. But I'm changing the role. I'm doing that. What have you been seeing as the changing role? Anything down the line you see and how that changes? >> You're right, so a lot of people say, well there is no need for a CIO in the future. I'd say there's probably more and more need for very business oriented, strategic CIOs who also understands technology really well and they're the epitome of someone who understands technology and is the head of engineering so to speak. But also making sure that they can work very well with the business and understands the impact of technology on the business. I'll be waiting for the day where the need for someone like that goes away. I don't see it coming too soon. >> Final question I have for you is what brings you to an event like this? Spend the time, give the keynote. What do you get out of it personally and for your company? >> One is really learning 'cause again, if you're a doctor in medicine. If you want to keep up with what's going on around you you've got to educate yourself. So certainly that aspect of go out there, see what's going on. Making sure that you're keeping up with new technology that's one thing. The other was my experience with Pivotal has been phenomenal, and so I thought it was critical to actually take the opportunity to share that. Hopefully others will learn. A lot of the tweets that I saw was well, if a big 100 year old insurance company can do this. Then nobody has an excuse and I'll say yeah of course. So it's really both to give back and to continue to learn and then to reconnect with colleagues. Cornelia and I actually worked together over 10 years ago. So just coming to here and being able to have dinner with her tonight is going to be very enjoyable. >> Absolutely a tight knit community. Really appreciate you coming on the program. We welcome you to theCUBE alumni list now, our community, >> Thank you. Of the thousands that we had on the program. From John and myself, we'll be back with lots more coverage here from the Cloud Foundry Summit. Thanks for watching theCUBE. (uptempo techno music)

Published Date : Jun 22 2017

SUMMARY :

Brought to you by the Cloud Foundry Foundation and Pivotal. and thank you so much for joining us on theCUBE. As the CIO, what are some of the biggest things and the risk assessment for a lot of our underwriters. and led to yourself and management to embrace and really at the end of the day. So how much apart of it as you all were adopting and so the great thing about Al Fresco was that This is going to save me a lot of time. that the next releases are going to come is a big mind shift One of the benefits of Cloud Foundry is to give you And by that I mean the staff within the IT group of course. and all the operations there. and we want to let the cloud players who do it extremely well and you wanted 75% of the IT staff to write code. and we said let's come up with and any lessons learned that you share to your peers and make sure that we get around. So how have you been approaching that and they're going to spend the next two to three months and that's going to become more and more of a problem. and talk to your peers is how do people keep up in the video that you saw is just phenomenal. One of the things that people always love to pontificate of engineering so to speak. What do you get out of it personally and for your company? and then to reconnect with colleagues. We welcome you to theCUBE alumni list now, Of the thousands that we had on the program.

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Sarbjeet Johal | Supercloud22


 

(upbeat music) >> Welcome back, everyone to CUBE Supercloud 22. I'm John Furrier, your host. Got a great influencer, Cloud Cloud RRT segment with Sarbjeet Johal, Cloud influencer, Cloud economist, Cloud consultant, Cloud advisor. Sarbjeet, welcome back, CUBE alumni. Good to see you. >> Thanks John and nice to be here. >> Now, what's your title? Cloud consultant? Analyst? >> Consultant, actually. Yeah, I'm launching my own business right now formally, soon. It's in stealth mode right now, we'll be (inaudible) >> Well, I'll just call you a Cloud guru, Cloud influencer. You've been great, friend of theCUBE. Really powerful on social. You share a lot of content. You're digging into all the trends. Supercloud is a thing, it's getting a lot of traction. We introduced that concept last reinvent. We were riffing before that. As we kind of were seeing the structural change that is now Supercloud, it really is kind of the destination or outcome of what we're seeing with hybrid cloud as a steady state into the what's now, they call multicloud, which is kind of awkward. It feels like it's default. Like multicloud, multi-vendor, but Supercloud has much more of a comprehensive abstraction around it. What's your thoughts? >> As you said, as Dave says that too, the Supercloud has that abstraction built into it. It's built on top of cloud, right? So it's being built on top of the CapEx which is being spent by likes of AWS and Azure and Google Cloud, and many others, right? So it's leveraging that infrastructure and building software stack on top of that, which is a platform. I see that as a platform being built on top of infrastructure as code. It's another platform which is not native to the cloud providers. So it's like a kind of cross-Cloud platform. That's what I said. >> Yeah, VMware calls it that cloud-cross cloud. I'm not a big fan of the name but I get what you're saying. We had a segment on earlier with Adrian Cockcroft, Laurie McVety and Chris Wolf, all part of the Cloud RRT like ourselves, and you've involved in Cloud from day one. Remember the OpenStack days Early Cloud, AWS, when they started we saw the trajectory and we saw the change. And I think the OpenStack in those early days were tell signs because you saw the movement of API first but Amazon just grew so fast. And then Azure now is catching up, their CapEx is so large that companies like Snowflake's like, "Why should I build my own? "I just sit on top of AWS, "move fast on one native cloud, then figure it out." Seems to be one of the playbooks of the Supercloud. >> Yeah, that is true. And there are reasons behind that. And I think number one reason is the skills gravity. What I call it, the developers and/or operators are trained on one set of APIs. And I've said that many times, to out compete your competition you have to out educate the market. And we know which cloud has done that. We know what traditional vendor has done that, in '90s it was Microsoft, they had VBS number one language and they were winning. So in the cloud era, it's AWS, their marketing efforts, their go-to market strategy, the micro nature of the releasing the micro sort of features, if you will, almost every week there's a new feature. So they have got it. And other two are trying to mimic that and they're having low trouble light. >> Yeah and I think GCP has been struggling compared to the three and native cloud on native as you're right, completely successful. As you're caught up and you see the Microsoft, I think is a a great selling point around multiple clouds. And the question that's on the table here is do you stay with the native cloud or you jump right to multicloud? Now multicloud by default is kind of what I see happening. We've been debating this, I'd love to get your thoughts because, Microsoft has a huge install base. They've converted to Office 365. They even throw SQL databases in there to kind of give it a little extra bump on the earnings but I've been super critical on their numbers. I think their shares are, there's clearly overstating their share, in my opinion, compared to AWS is a need of cloud, Azure though is catching up. So you have customers that are happy with Microsoft, that are going to run their apps on Azure. So if a customer has Azure and Microsoft that's technically multiple clouds. >> Yeah, true. >> And it's not a strategy, it's just an outcome. >> Yeah, I see Microsoft cloud as friendly to the internal developers. Internal developers of enterprises. but AWS is a lot more ISV friendly which is the software shops friendly. So that's what they do. They just build software and give it to somebody else. But if you're in-house developer and you have been a Microsoft shop for a long time, which enterprise haven't been that, right? So Microsoft is well entrenched into the enterprise. We know that, right? >> Yeah. >> For a long time. >> Yeah and the old joke was developers love code and just go with a lock in and then ops people don't want lock in because they want choice. So you have the DevOps movement that's been successful and they get DevSecOps. The real focus to me, I think, is the operating teams because the ops side is really with the pressure vis-a-vis. I want to get your reaction because we're seeing kind of the script flip. DevOps worked, infrastructure's code has worked. We don't yet see security as code yet. And you have things like cloud native services which is all developer, goodness. So I think the developers are doing fine. Give 'em a thumbs up and open source's booming. So they're shifting left, CI/CD pipeline. You have some issues around repo, monolithic repos, but devs are doing fine. It's the ops that are now have to level up because that seems to be a hotspot. What's your take? What's your reaction to that? Do you agree? And if you say you agree, why? >> Yeah, I think devs are doing fine because some of the devs are going into ops. Like the whole movement behind DevOps culture is that devs and ops is one team. The people who are building that application they're also operating that as well. But that's very foreign and few in enterprise space. We know that, right? Big companies like Google, Microsoft, Amazon, Twitter, those guys can do that. They're very tech savvy shops. But when it comes to, if you go down from there to the second tier of enterprises, they are having hard time with that. Once you create software, I've said that, I sound like a broken record here. So once you create piece of software, you want to operate it. You're not always creating it. Especially when it's inhouse software development. It's not your core sort of competency to. You're not giving that software to somebody else or they're not multiple tenants of that software. You are the only user of that software as a company, or maybe maximum to your employees and partners. But that's where it stops. So there are those differences and when it comes to ops, we have to still differentiate the ops of the big companies, which are tech companies, pure tech companies and ops of the traditional enterprise. And you are right, the ops of the traditional enterprise are having tough time to cope up with the changing nature of things. And because they have to run the old traditional stacks whatever they happen to have, SAP, Oracle, financial, whatnot, right? Thousands of applications, they have to run that. And they have to learn on top of that, new scripting languages to operate the new stack, if you will. >> So for ops teams do they have to spin up operating teams for every cloud specialized tooling, there's consequences to that. >> Yeah. There's economics involved, the process, if you are learning three cloud APIs and most probably you will end up spending a lot more time and money on that. Number one, number two, there are a lot more problems which can arise from that, because of the differences in how the APIs work. The rule says if you pick one primary cloud and then you're focused on that, and most of your workloads are there, and then you go to the secondary cloud number two or three on as need basis. I think that's the right approach. >> Well, I want to get your take on something that I'm observing. And again, maybe it's because I'm old school, been around the IT block for a while. I'm observing the multi-vendors kind of as Dave calls the calisthenics, they're out in the market, trying to push their wears and convincing everyone to run their workloads on their infrastructure. multicloud to me sounds like multi-vendor. And I think there might not be a problem yet today so I want to get your reaction to my thoughts. I see the vendors pushing hard on multicloud because they don't have a native cloud. I mean, IBM ultimately will probably end up being a SaaS application on top of one of the CapEx hyperscale, some say, but I think the playbook today for customers is to stay on one native cloud, run cloud native hybrid go in on OneCloud and go fast. Then get success and then go multiple clouds. versus having a multicloud set of services out of the gate. Because if you're VMware you'd love to have cross cloud abstraction layer but that's lock in too. So what's your lock in? Success in the marketplace or vendor access? >> It's tricky actually. I've said that many times, that you don't wake up in the morning and say like, we're going to do multicloud. Nobody does that by choice. So it falls into your lab because of mostly because of what MNA is. And sometimes because of the price to performance ratio is better somewhere else for certain kind of workloads. That's like foreign few, to be honest with you. That's part of my read is, that being a developer an operator of many sort of systems, if you will. And the third tier which we talked about during the VMworld, I think 2019 that you want vendor diversity, just in case one vendor goes down or it's broken up by feds or something, and you want another vendor, maybe for price negotiation tactics, or- >> That's an op mentality. >> Yeah, yeah. >> And that's true, they want choice. They want to get locked in. >> You want choice because, and also like things can go wrong with the provider. We know that, we focus on top three cloud providers and we sort of assume that they'll be there for next 10 years or so at least. >> And what's also true is not everyone can do everything. >> Yeah, exactly. So you have to pick the provider based on all these sort of three sets of high level criteria, if you will. And I think the multicloud should be your last choice. Like you should not be gearing up for that by default but it should be by design, as Chuck said. >> Okay, so I need to ask you what does Supercloud in my opinion, look like five, 10 years out? What's the outcome of a good Supercloud structure? What's it look like? Where did it come from? How did it get there? What's your take? >> I think Supercloud is getting born in the absence of having standards around cloud. That's what it is. Because we don't have standards, we long, or we want the services at different cloud providers, Which have same APIs and there's less learning curve or almost zero learning curve for our developers and operators to learn that stuff. Snowflake is one example and VMware Stack is available at different cloud providers. That's sort of infrastructure as a service example if you will. And snowflake is a sort of data warehouse example and they're going down the stack. Well, they're trying to expand. So there are many examples like that. What was the question again? >> Is Supercloud 10 years out? What does it look like? What's the components? >> Yeah, I think the Supercloud 10 years out will expand because we will expand the software stack faster than the hardware stack and hardware stack will be expanding of course, with the custom chips and all that. There was the huge event yesterday was happening from AWS. >> Yeah, the Silicon. >> Silicon Day. And that's an eyeopening sort of movement and the whole technology consumption, if you will. >> And yeah, the differentiation with the chips with supply chain kind of herding right now, we think it's going to be a forcing function for more cloud adoption. Because if you can't buy networking gear you going to go to the cloud. >> Yeah, so Supercloud to me in 10 years, it will be bigger, better in the likes of HashiCorp. Actually, I think we need likes of HashiCorp on the infrastructure as a service side. I think they will be part of the Supercloud. They are kind of sitting on the side right now kind of a good vendor lost in transition kind of thing. That sort of thing. >> It's like Kubernetes, we'll just close out here. We'll make a statement. Is Kubernetes a developer thing or an infrastructure thing? It's an ops thing. I mean, people are coming out and saying Kubernetes is not a developer issue. >> It's ops thing. >> It's an ops thing. It's in operation, it's under the hood. So you, again, this infrastructure's a service integrating this super pass layer as Dave Vellante and Wikibon call it. >> Yeah, it's ops thing, actually, which enables developers to get that the Azure service, like you can deploy your software in sort of different format containers, and then you don't care like what VMs are those? And, but Serverless is the sort of arising as well. It was hard for a while now it's like the lull state, but I think Serverless will be better in next three to five years on. >> Well, certainly the hyperscale is like AWS and Azure and others have had great CapEx and investments. They need to stay ahead, in your opinion, final question, how do they stay ahead? 'Cause, AWS is not going to stand still nor will Azure, they're pedaling as fast as they can. Google's trying to figure out where they fit in. Are they going to be a real cloud or a software stack? Same with Oracle. To me, it's really, the big race is now with AWS and Azure's nipping at their heels. Hyperscale, what do they need to do to differentiate going forward? >> I think they are in a limbo. They, on one side, they don't want to compete with their customers who are sitting on top of them, likes of Snowflake and others, right? And VMware as well. But at the same time, they have to keep expanding and keep innovating. And they're debating within their themselves. Like, should we compete with these guys? Should we launch similar sort of features and functionality? Or should we keep it open? And what I have heard as of now that internally at AWS, especially, they're thinking about keeping it open and letting people sort of (inaudible)- >> And you see them buying some the Cerner with Oracle that bought Cerner, Amazon bought a healthcare company. I think the likes of MongoDB, Snowflake, Databricks, are perfect examples of what we'll see I think on the AWS side. Azure, I'm not so sure, they like to have a little bit more control at the top of the stack with the SaaS, but I think Databricks has been so successful open source, Snowflake, a little bit more proprietary and closed than Databricks. They're doing well is on top of data, and MongoDB has got great success. All of these things compete with AWS higher level services. So, that advantage of those companies not having the CapEx investment and then going multiple clouds on other ecosystems that's a path of customers. Stay one, go fast, get traction, then go. >> That's huge. Actually the last sort comment I want to make is that, Also, that you guys include this in the definition of Supercloud, the likes of Capital One and Soner sort of vendors, right? So they are verticals, Capital One is in this financial vertical, and then Soner which Oracle bar they are in this healthcare vertical. And remember in the beginning of the cloud and when the cloud was just getting born. We used to say that we will have the community clouds which will be serving different verticals. >> Specialty clouds. >> Specialty clouds, community clouds. And actually that is happening now at very sort of small level. But I think it will start happening at a bigger level. The Goldman Sachs and others are trying to build these services on the financial front risk management and whatnot. I think that will be- >> Well, what's interesting, which you're bringing up a great discussion. We were having discussions around these vertical clouds like Goldman Sachs Capital One, Liberty Mutual. They're going all in on one native cloud then going into multiple clouds after, but then there's also the specialty clouds around functionality, app identity, data security. So you have multiple 3D dimensional clouds here. You can have a specialty cloud just on identity. I mean, identity on Amazon is different than Azure. Huge issue. >> Yeah, I think at some point we have to distinguish these things, which are being built on top of these infrastructure as a service, in past with a platform, a service, which is very close to infrastructure service, like the lines are blurred, we have to distinguish these two things from these Superclouds. Actually, what we are calling Supercloud maybe there'll be better term, better name, but we are all industry path actually, including myself and you or everybody else. Like we tend to mix these things up. I think we have to separate these things a little bit to make things (inaudible) >> Yeah, I think that's what the super path thing's about because you think about the next generation SaaS has to be solved by innovations of the infrastructure services, to your point about HashiCorp and others. So it's not as clear as infrastructure platform, SaaS. There's going to be a lot of interplay between this levels of services. >> Yeah, we are in this flasker situation a lot of developers are lost. A lot of operators are lost in this transition and it's just like our economies right now. Like I was reading at CNBC today, and here's sort of headline that people are having hard time understanding what state the economy is in. And so same is true with our technology economy. Like we don't know what state we are in. It's kind of it's in the transition phase right now. >> Well we're definitely in a bad economy relative to the consumer market. I've said on theCUBE publicly, Dave has as well, not as aggressive. I think the tech is still in a boom. I don't think there's tech bubble at all that's bursting, I think, the digital transformation from post COVID is going to continue. And this is the first recession downturn where the hyperscalers have been in market, delivering the economic value, almost like they're pumping on all cylinders and going to the next level. Go back to 2008, Amazon web services, where were they? They were just emerging out. So the cloud economic impact has not been factored into the global GDP relationship. I think all the firms that are looking at GDP growth and tech spend as a correlation, are completely missing the boat on the fact that cloud economics and digital transformation is a big part of the new economics. So refactoring business models this is continuing and it's just the early days. >> Yeah, I have said that many times that cloud works good in the bad economy and cloud works great in the good economy. Do you know why? Because there are different type of workloads in the good economy. A lot of experimentation, innovative solutions go into the cloud. You can do experimentation that you have extra money now, but in the bad economy you don't want to spend the CapEx because don't have money. Money is expensive at that point. And then you want to keep working and you don't need (inaudible) >> I think inflation's a big factor too right now. Well, Sarbjeet, great to see you. Thanks for coming into our studio for our stage performance for Supercloud 22, this is a pilot episode that we're going to get a consortium of experts Cloud RRT like yourselves, in the conversation to discuss what the architecture is. What is a taxonomy? What are the key building blocks and what things need to be in place for Supercloud capability? Because it's clear that if without standards, without defacto standards, we're at this tipping point where if it all comes together, not all one company can do everything. Customers want choice, but they also want to go fast too. So DevOps is working. It's going the next level. We see this as Supercloud. So thank you so much for your participation. >> Thanks for having me. And I'm looking forward to listen to the other sessions (inaudible) >> We're going to take it on A stickers. We'll take it on the internet. I'm John Furrier, stay tuned for more Supercloud 22 coverage, here at the Palo Alto studios in one minute. (bright music)

Published Date : Aug 11 2022

SUMMARY :

Good to see you. It's in stealth mode right as a steady state into the what's now, the Supercloud has that I'm not a big fan of the name So in the cloud era, it's AWS, And the question that's on the table here And it's not a strategy, and you have been a Microsoft It's the ops that are now have to level up and ops of the traditional enterprise. have to spin up operating teams the process, if you are kind of as Dave calls the calisthenics, And the third tier And that's true, they want choice. and we sort of assume And what's also true is not And I think the multicloud in the absence of having faster than the hardware stack and the whole technology Because if you can't buy networking gear in the likes of HashiCorp. and saying Kubernetes is It's in operation, it's under the hood. get that the Azure service, Well, certainly the But at the same time, they at the top of the stack with the SaaS, And remember in the beginning of the cloud on the financial front risk So you have multiple 3D like the lines are blurred, by innovations of the It's kind of it's in the So the cloud economic but in the bad economy you in the conversation to discuss And I'm looking forward to listen We'll take it on the internet.

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Ramesh Prabagan, Prosimo | Supercloud22


 

(light music) >> Welcome back to Supercloud 22. I'm John Furrier, host of theCUBE. We're here Palo Alto for a big event. Supercloud 22, we've got a great ecosystem conversation here. Ramesh Prabagaran, who's the co-founder and CEO, Prosimo. Ramesh, great to see you. Thanks for coming on. >> Thanks for having me, John. >> So, I wanted to bring you in because we've had previous CUBE conversations around cloud networking, latency, you also have some, some pedigree, Viptela. The folks in the industry know that's been a deep tech company. >> Yep. >> You have been around the block. You've seen the movie before. You've seen the tech trends. You've seen the hype. You've seen the fluff. Where's the meat on the bone with Supercloud in your opinion? >> So it, it starts with what enterprises are struggling with, right? And if you take a very simple example, it's actually quite fresh in my mind because I was just having this conversation this morning. A large bank has an application sitting in AWS, right? And they have to provide the application access to the treasury, to their suppliers, to ticker feeds, to all their downstream partners, and so on and so forth. Guess what? They don't control, where all those things are. They're in very different regions and very different clouds. And so you, whether you like it or not, you have a problem here, right? And so it starts with, for the particular bank, what are the capabilities that they need, right? And so AWS provides a whole host of native capabilities, but they still need to build a few more things on top. So going by, essentially the definition of Supercloud, even within a single cloud you need to build a few more capabilities on top. That gets worsened by the fact that now you need to provide access to various other clouds, various other regions and, and so forth. So, whether we like it or not, this movie is here to stay. >> What's the difference between Supercloud and multi-cloud? Because multi-cloud, I've been saying, is not necessarily a market yet. >> Correct, yes. So, Supercloud is essentially the cloud native capabilities provided by the hyperscalers, get you probably 30, 40% of the way, right? But then, in order to deliver on a care about, right? In our case, from a cloud networking standpoint, that is experience, that's performance, reliability, zero trust access, and then so forth. You have to take that a little bit further, and so we have vendors, like us, that actually build capabilities on top of the hyperscalers, right? Now, even if you think of a single cloud, how you build that is different on AWS than it's on Azure, than on GCP. But do the customers care? No, they want to be able to consume it in exactly the same way across all of them. So, whether it's multi-cloud or a single cloud, you have a problem that is white space on top of the hyperscalers capabilities that you just need to build. >> And what problems is it solving today? Because again, I, again, multi-cloud, I've yet seen the problem. I kind of get what's happening. Multiple clouds do exist. Use cases matter, maybe best debri, but they're standalone. They're not really interoperating, so to speak. So people have been successful on, on public cloud. >> That's correct, yes. >> For use cases? >> Absolutely. So even if you take a single cloud, for example, right? You have multiple problems to, to address. So let's take the example of, I have users coming from various different regions, around the globe, and I have apps that are spread, maybe not across like all clouds, but single cloud, maybe multiple regions, right? Now, I have a reach problem, which is, I need to go from where the user is to where the application is sitting. I have an experience problem because if my spinning wheel shows up, I'm going to go crazy. I have a security problem because I want to make sure it's only me that have access to it, right? But does the cloud provider solve for this entirely? No, they give you the nuts, the bolts, or what we call ours essentially, what you need is a, is a latte. They give you really nice coffee beans, not just one flavor, 20 flavors of those. They give you raw sugar and a few other things. They give you five different flavors of milk, but you got to make your own latte. So, that's what we do. >> And this is where the infrastructure transformation's happening. >> Exactly. >> And the super paz layer, as Dave Vellante and I have talked about in cloud, is you have to integrate a native cloud. >> Correct. >> Which is beautiful. It's integrated, everything works together, there's a lot of lattes to be made or espressos. >> Exactly. >> I mean, tons of great things there. So, big check marks, double check, gold star for AWS. >> Correct. >> All good. Now, on premises, we've found that hybrid is a steady state. >> Exactly. >> Okay, that's cloud operations. Now, you got the edge. Where does the Supercloud strategy come in? For the folks watching there, it's like, "Hey, okay, I get that." "But I don't want to just buy into another vendor's hype." >> Absolutely. >> "I got to build my own cloud," to your point about the lattes. >> Correct. >> They have to make their own infrastructure an application environment to power the developer. >> Exactly. And, and hybrid is here to stay as, as you pointed out, right, John? So, I have my data center and let's say when most folks start out they start to like a single region of a single cloud, right? And what are you most concerned about there? Hey, can I migrate? Can I start to build applications in the public cloud, right? And all you care about is can you talk back into my data center? Like, as long as some basic hygiene is there that's all they care about, right? The problem happens when you go from, kind of, the first five EC2 instances to 50 to a hundred, then you have a few other things that you need to care about, right? That's really kind of where the, the Supercloud capabilities start to come in, right? Because you have the cloud native things you can make that work for the first few days, but then after that you need augmented capabilities. >> So Ramesh, some people will say, "Hey, John, Supercloud okay, it's funny, ha ha ha." But isn't it just SAS? >> No, SAS is a delivery mechanism, right? And so, so there is the capability and that is how do you want to consume, right? And so capabilities or cloud native capabilities or piece of software capabilities or (unintelligible) cluster form factor and so forth. How do you want to consume? Maybe it's a package form factor, it is a size, it could even be passive if it's sitting in the, in the element, and then so forth, right? And so you really want to distinguish those two. And, and, and that's how we see the, the industry evolve. >> Can Superclouds be specialty clouds? Like is Snowflake a Supercloud? Is Goldman Sachs financial cloud a Supercloud? >> Absolutely, right. So Supercloud is not like a, a conglomeration of multiple capabilities, right? It can be for a specific use case, it can be for a specific functionality. So we, we consider our capabilities by the definition as a Supercloud in, in networking, right? In cloud networking, in Prosimo. So, does that solve the entirety of what I want to do in the cloud? No, absolutely not. There's data, there's computers, a whole bunch of other things, but for a specialty you do have some Supercloud. >> Yeah, in fact, I had a note here. I was going to ask you will, when will there be specialty clouds, apps, identity, data, security, nteworking, we will see those? >> Absolutely, yeah. And, and those are slowly starting to brew, right? So you have, you have identity as one, you have networking as one, you have the zero trust piece as, as another one, you have data as a, as another one. So when all these things come together, absolutely. That's what, that's what enterprise customers care about. >> So I love infrastructure as code, that drove a lot of the evolution and revolution of DevOps. When are we going to see security as code and network as code? Or is it there? >> No networkers code, for sure. It's already, it's already there. It's probably in its early innings, I would say, but we are starting to see that already. The reason for that is really simple. Enough CIOs have yelled at their networking teams to say, "my app guys can get this done three," "four times a day, you get this done once a week." Right? And so, that has actually driven quite a bit of innovation, >> It's slow, >> It's slow, right? And so that's driven quite a bit of innovation. It all starts with, hey, can I build a Terraform provider and then just integrate into Terraform? But it doesn't, it doesn't stop there, right? There's a whole bunch of additional capabilities, a day in troubleshooting, a whole bunch of things that need to come together. But I would say networkers code has already started to, to, to take ship. >> Which, that's a great point about specialty clouds. What about vertical clouds too? 'Cause you got insurance, oil and gas, FinTech. Both sides of the stack can have specialty clouds. >> Absolutely, yeah. So, it, what's driving specialty clouds, right? Some of it is compliance, mainly because you just have to shard the data, and when you shard the data, the entirety gets, gets sharded, right? Some of it driven by use case, because some are a little more serverless, service mesh and intelligence focused, some are a little more infrastructure focused. So you do see that taking off. I would say we've seen a whole lot more, kind of, on the horizontal side, less on the vertical side, but that's really happening, right? >> Yeah, I think that, to me, indicates a Supercloud. The fact that the diversity of the application on the clouds themselves, someone could be spending, say, Liberty Mutual or Goldman Sachs. They were once spending that as CapEx. >> Exactly. >> Now it's OPEX, so they become a service provider. So, if you have scale with data and expertise, you become a Supercloud by default. And you don't have to pay for the CapEx, >> Yeah. You're already paying in. >> Exactly, yeah. >> And that's what snowflake basically did with data warehouse. >> That's right, yeah. >> I mean they're basically a data warehouse. Refactored on the cloud and then go, "whoa, let's go to Azure." >> Yeah. And, and where does that data decide do you ask that question? No, right? You just assume that, hey, retrospective of it's a single cloud, multiple regions, it's there. If it's stretched to multiple clouds, yes, it's just there, but you, you talk about like that. >> In our cloud already panel earlier, we talked about how companies are going fast on one native cloud, 'cause they don't want to have multiple development teams and different ops teams. They go all in say, hey, mostly AWS wins this, unless it's specially Azure productivity software or SQL database, go hard in on Amazon, get speed and velocity, get that flywheel, win, get scale, get value. Then go to Azure, provide that same value to that marketplace and other clouds. Then the next dot to connect is, can the customer have the same experience across the clouds? That's where it gets interesting. What's your thoughts on that? >> Actually, it gets interesting even when they go from a single cloud in a single region to multiple regions, right? And the, the more spread out the regions are, you have requirements around application performance, application experience and so forth. So, suddenly the networking conversation starts to become an experience and a performance conversation. The security conversation starts to become a zero trust conversation and so forth. And so you, you do see that, that interesting shift that's happening. >> Of course. >> Exactly. And then that gets worsened by the fact that now you have multiple clouds, multiple regions, and then... >> So you got regions, clouds, >> and then you have edge locations now. >> And edge. >> You mentioned edge. >> This, this is why I think multi-cloud is BS, because this is all coming so fast. You got to get your Supercloud first. >> Exactly. >> Then you extend into, what it looks like a multi-vendor or multifaceted environment that should be automated by that time. >> Exactly. >> So it's evolutionary, we're not there yet. >> Exactly. >> So you agree, no market yet? >> That's right, yes. So unless it's like the super large enterprises where we have seen a really good mix of multiple different clouds or super large enterprises where each business unit is free to choose the cloud of their choice for the application developers because they just like a certain cloud, right? >> Or negotiations. >> Or negotiations, right? Exactly, so there you find yourself in a healthy mix. It's not like you're 80, 10, 10. It's, it's a healthy mix of three different clouds, right? But vast majority of the enterprises, they have a concerted strategy, I have a primary cloud 'cause that's where two, two big CEOs shake hands and assign multi billion dollar deals, right? >> It's just a song with Howie Shute, who's now a Zscaler, former VMware. Probably know Howie, he's a legend in the community as well. We were talking about the old days of the data center and you remember that? We'll go back to our, into our, you know, historical views of experience. Back when the data center became popular this was the glass house. Mainframes to mini computers. It became a complex environment. You had to have pretty much a PhD or serious networking or some sort of technical background. And then IT was born, the local area networks, the mini computers, and the PCs change that dynamic. IT was born. Okay, and let's just say it, most IT guys aren't PhDs. >> Exactly. >> So what's happened there is democratization and the operations side of that wave. We're kind of going th&rough it now, don't ya think, with cloud? Like, you got to be super smart to wrangle the data. I mean, some of the data pipelining stuff is super complex, after Snowflake and data bricks. >> Absolutely. And largely depends on the maturity, right? Like, so once you pass a certain scale in the cloud the care abouts start to be very different. The care abouts are, how can I operate this at scale? Because I might have started off with a relatively inefficient infrastructure, right? But now if I start to operate that at scale with like thousands of VPCs and so forth, somebody is looking at an AWS bill there and going, "ah, no, no, no, we're not going to do that." >> We're getting to the good part now. So, so here's where I wanted to get to, 'Cause we're kind of getting there, The proof points of Supercloud is IT like operations, >> Correct. >> Easy. >> Yep. >> Not overstaffed and maybe an SRE model one too many. >> Yeah, exactly. >> What are the proof points do you see that would be evidence that Supercloud is working? >> So in a well functional model where we have seen enterprises take the applications that they care about and then move that into the public cloud or build it organically. If they have staffed their team, I think a good leading indicator is that they have staffed the team so that there are a bunch of guys who understand what it means for cloud native capabilities. There are a bunch of guys who then put it together and then you look at the care abouts, right? Ultimately at the end of the day, the goal, if you go higher up in the layers, is it about application experience? Is it about kind of reducing the blast radius of my security? Is it about my data cleanliness and, and hygiene? You don't care about kind of how the pipelining works underneath the covers or how do I put a transit gateway and this and that together? No, that's not what you care about. You care about kind of the outcomes and, and- >> Palmer (unintelligible) that VMware, when he was there. You just say the hardened top, no one talks about what's in an Intel processor. I mean it's just works. >> Exactly, yeah. And it's what applications you build on top of that Intel processor that actually makes it more powerful, right? And so the first evidence I would say is kind of how is the team structured? The second evidence would be kind of what, what are the care abouts for the guys that are building these applications, right? Because even the application developers more than the application, they care about kind of, is it helping? Is it delivering on the experience? Is it being used the way it's supposed to? >> Is it value? >> Exactly, right? And those are not areas that the cloud providers are solely focused on, right? Like you don't see an AWS or an Azure dashboard show that particular thing for the entirety of the application, they'll tell you for the ATR services that you, that you use, here's the SLA for each one of these services. >> And that's where the customer has to build it. >> Exactly right. Now, does that give you the full picture? No, it doesn't. Somebody has to pull this together. Somebody has to aggregate this together and then make sense as to whether this is working or not, right? So whether you call it Supercloud, or whether you call it kind of the care abouts on top of the cloud native stuff, they're all the same. I'm glad you guys came up with a, with a name for this. And I think it's going to be here to stay. >> Well, thank you for sharing your expertise. You got a great background in this area and you got, I think you guys are right on the front wave of this new change. I think a little bit early, but that's good, but don't be too early. >> Yeah, exactly. No, and, and, and that's really important, right, John? So, you don't want to be too early. You certainly don't want to be too late, but at the same time, the pace at which things are evolving are fast enough that you, you will see. I think when, if we have this conversation even three months from now, it might be a very different conversation. >> Yeah, people want to go fast and they don't want to get stuck with a vendor. They made a bad choice that slows 'em down 'cause they got problems to solve, things to build. >> Yeah, exactly. >> Ramesh, thanks for coming on, Supercloud 22, we're breaking it all down. We're exposing it out to everyone. We're discussing it. We're going to challenge it. But ultimately it is a thing. Supercloud 22. Thanks for watching. >> Wonderful, thanks John. (light music)

Published Date : Aug 10 2022

SUMMARY :

Ramesh, great to see you. The folks in the industry know You have been around the block. that now you need to provide What's the difference between that you just need to build. interoperating, so to speak. So even if you take a single And this is where the infrastructure is you have to integrate a native cloud. to be made or espressos. I mean, that hybrid is a steady state. Now, you got the edge. "I got to build my own cloud," They have to make that you need to care about, right? So Ramesh, some people will say, And so you really want So, does that solve the entirety I was going to ask you will, you have the zero trust that drove a lot of the evolution "four times a day, you get that need to come together. 'Cause you got insurance, and when you shard the data, The fact that the diversity And you don't have to pay for the CapEx, Yeah. And that's what snowflake basically did Refactored on the cloud and then go, do you ask that question? Then the next dot to connect is, So, suddenly the networking conversation that now you have multiple and then you have You got to get your Supercloud first. Then you extend into, So it's evolutionary, for the application developers Exactly, so there you find We'll go back to our, into our, you know, I mean, some of the data pipelining stuff Like, so once you pass a We're getting to the good part now. and maybe an SRE model one too many. and then you look at You just say the hardened top, And it's what applications you build that the cloud providers are customer has to build it. Now, does that give you the full picture? I think you guys are right So, you don't want to be too early. to solve, things to build. We're exposing it out to everyone. (light music)

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Supercloud – Real or Hype? | Supercloud22


 

>>Okay, welcome back everyone to super cloud 22 here in our live studio performance. You're on stage in Palo Alto. I'm Sean fur. You're host with the queue with Dave ante. My co it's got a great industry ecosystem panel to discuss whether it's realer hype, David MC Janet CEO of Hashi Corp, hugely successful company as will LA forest field CTO, Colu and Victoria over yourgo from VMware guys. Thanks for coming on the queue. Appreciate it. Thanks for having us. So realer, hype, super cloud David. >>Well, I think it depends on the definition. >>Okay. How do you define super cloud start there? So I think we have a, >>I think we have a, like an inherently pragmatic view of super cloud of the idea of super cloud as you talk about it, which is, you know, for those of us that have been in the infrastructure world for a long time, we know there are really only six or seven categories of infrastructure. There's sort of the infrastructure security, networking databases, middleware, and, and, and, and really the message queuing aspects. And I think our view is that if the steady state of the world is multi-cloud, what you've seen is sort of some modicum of standardization across those different elements, you know, take, you know, take confluent. You know, I, I worked in the middleware world years ago, MQ series, and typical multicast was how you did message queuing. Well, you don't do that anymore. All the different cloud providers have their own message, queuing tech, there's, Google pub sub, and the equivalents across the different, different clouds. Kafka has provided a consistent way to do that. And they're not trying to project that. You can run everything connected. They're saying, Hey, you should standardize on Kafka for message cuing is that way you can have operational consistency. So I think to me, that's more how we think about it is sort of, there is sort of layer by layer of sort of de facto standardization for the lingo Franco. >>So a streaming super cloud is how you would think of it, or no, I just, or a component of >>Cloud that could be a super cloud. >>I just, I just think that there are like, if I'm gonna build an application message, queuing is gonna be a necessary element of it. I'm gonna use Kafka, not, you know, a native pub sub engine on one of the clouds, because operationally that's just the only way I can do it. So I think that's more, our view's much more pragmatic rather than trying to create like a single platform that you can run everywhere and deal with the networking realities of like network, you know, hops missing across those different worlds and have that be our responsibility. It's much more around, Hey, let's standardize each layer, operational >>Standardized layer that you can use to build a super cloud if that's in your, your intent or, yeah. Okay. >>And it reminds me of the web services days. You kind of go throwback there. I mean, we're kind of living the next gen of web services, the dream of that next level, because DevOps dev SecOps now is now gone mainstream. That's the big challenge we're hearing devs are doing great. Yep. But the ops teams and screen, they gotta go faster. This seems to be a core, I won't say blocker, but more of a drag to the innovation. >>Well, I I'll just get off, I'll hand it off to, to you guys. But I think the idea that like, you know, if I'm gonna have an app that's running on Amazon that needs to connect to a database that's running on, on the private data center, that's essentially the SOA notion, you know, w large that we're all trying to solve 20 years ago, but is much more complicated because you're brokering different identity models, different networking models. They're just much more complex. So that's where the ops bit is the constraint, you know, for me to build that app, not that complicated for the ops person to let it see traffic is another thing altogether. I think that's, that's the break point for so much of what looks easier to a developer is the operational reality of how you do that. And the good news is those are actually really well solved problems. They're just not broadly understood. >>Well, what's your take, you talk to customers all the time, field CTO, confluent, really doing well, streaming data. I mean, everyone's doing it now. They have to, yeah. These are new things that pop up that need solutions. You guys step up and doing more. What's your take on super cloud? >>Well, I mean, the way we address it honestly is we don't, it's gonna be honest. We don't think about super cloud much less is the fact that SAS is really being pushed down. Like if we rely on seven years ago and you took a look at SAS, like it was obvious if you were gonna build a product for an end consumer or business user, you'd do SAS. You'd be crazy not to. Right. But seven years ago, if you look at your average software company producing something for a developer that people building those apps, chances are you had an open source model. Yeah. Or, you know, self-managed, I think with the success of a lot of the companies that are here today, you know, snowflake data, bricks, Colu, it's, it's obvious that SaaS is the way to deliver software to the developers as well. And as such, because our product is provided that way to the developers across the clouds. That's, that's how they have a unifying data layer, right. They don't necessarily, you know, developers like many people don't necessarily wanna deal with the infrastructure. They just wanna consume cloud data services. Right. So that's how we help our customers span cloud. >>So we evenly that SAS was gonna be either built on a single cloud or in the case of service. Now they built their own cloud. Right. So increasingly we're seeing opportunities to build a Salesforce as well across clouds tap different, different, different services. So, so how does that evolve? Do you, some clouds have, you know, better capabilities in other clouds. So how does that all get sort of adjudicated, do you, do you devolve to the lowest common denominator? Or can you take the best of all of each? >>The whole point to that I think is that when you move from the business user and the personal consumer to the developer, you, you can no longer be on a cloud, right. There has to be locality to where applications are being developed. So we can't just deploy on a single cloud and have people send their data to that cloud. We have to be where the developer is. And our job is to make the most of each, an individual cloud to provide the same experience to them. Right. So yes, we're using the capabilities of each cloud, but we're hiding that to the developer. They don't shouldn't need to know or care. Right. >>Okay. And you're hiding that with the abstraction layer. We talked about this before Victoria, and that, that layer has what, some intelligence that has metadata knowledge that can adjudicate what, what, the best, where the best, you know, service is, or function of latency or data sovereignty. How do you see that? >>Well, I think as the, you need to instrument these applications so that you, you, you can get that data and then make the intelligent decision of where, where, where this, the deploy application. I think what Dave said is, is right. You know, the level of super cloud that they talking about is the standardization across messaging. And, and are you what's happening within the application, right? So you don't, you are not too dependent on the underlying, but then the application say that it takes the form of a, of a microservice, right. And you deploy that. There has to be a way for operator to say, okay, I see all these microservices running across clouds, and I can factor out how they're performing, how I, I, life lifecycle managed and all that. And so I think there is, there is, to me, there's the next level of the super cloud is how you factor this out. So an operator can actually keep up with the developers and make sense of all that and manage it. Like >>You guys that's time. Like its also like that's what Datadog does. So Datadog basically in allows you to instrument all those services, on-prem private data center, you know, all the different clouds to have a consistent view. I think that that's not a good example of a vendor that's created a, a sort of a level of standardization across a layer. And I think that's, that's more how we think about it. I think the notion of like a developer building an application, they can deploy and not have to worry where it exists. Yeah. Is more of a PAs kind of construct, you know, things like cloud Foundry have done a great job of, of doing that. But underneath that there's still infrastructure. There's still security. There's still networking underneath it. And I think that's where, you know, things like confluent and perhaps at the infrastructure layer have standardized, but >>You have off the shelf PAs, if I can call it that. Yeah. Kind of plain. And then, and then you have PAs and I think about, you mentioned snowflake, snowflake is with snow park, seems to be developing a PAs layer that's purpose built for their specific purpose of sharing data and governing data across multiple clouds call super paths. Is, is that a prerequisite of a super cloud you're building blocks. I'm hearing yeah. For super cloud. Is that a prerequisite for super cloud? That's different than PAs of 10 years ago. No, but I, >>But I think this is, there's just different layers. So it's like, I don't know how that the, the snowflake offering is built built, but I would guess it's probably built on Terraform and vault and cons underneath it. Cuz those are the ingredients with respect to how you would build a composite application that runs across multiple. And >>That's how Oracle that town that's how Oracle with the Microsoft announcement. They just, they just made if you saw that that was built on Terraform. Right. But, but they would claim that they, they did some special things within their past that were purpose built for, for sure. Low latency, for example, they're not gonna build that on, you know, open shift as an, as an example, they're gonna, you know, do their own little, you know, >>For sure, for sure. So I think what you're, you're pointing at and what Victoria was talking about is, Hey, can a vendor provided consistent experience across the application layer across these multiple clouds? And I would say, sure, just like, you know, you might build a mobile banking application that has a front end on Amazon in the back end running on vSphere on your private data center. Sure. But the ingredients you use to do that have to be, they can't be the cloud native aspects for how you do that. How do you think about, you know, the connectivity of, of like networking between that thing to this thing? Is it different on Amazon? Is it different on Azure? Is it different on, on Google? And so the, the, the, the companies that we all serve, that's what they're building, they're building composited applications. Snowflake is just an example of a company that we serve this building >>Composite. And, but, but, but don't those don't, you have to hide the complexity of that, those, those cloud native primitives that's your job, right. Is to actually it creates simplicity across clouds. Is it not? >>Why? Go ahead. You. >>Yeah, absolutely. I mean that in fact is what we're doing for developers that need to do event streaming, right. That need to process this data in real time. Now we're, we're doing the sort of things that Victoria was just talking about, like underneath the covers, of course, you know, we're using Kubernetes and we're managing the differences between the clouds, but we're hiding the, that, and we've become sort of a defacto standard across the cloud. So if I'm developing an app in any of those cloud, and I think we all know, and you were mentioning earlier every significant company's multi-cloud now all the large enterprises, I just got back from Brazil and like every single one of 'em have multiple clouds and on-prem right. So they need something that can span those. >>What's the challenge there. If you talk to those customers, because we're seeing the same thing, they have multiple clouds. Yeah. But it was kind of by default or they had some use case, either.net developers there with Azure, they'll do whatever cloud. And it kind of seems specialty relative to the cloud native that they're on what problems do they have because the complexity to run infrastructure risk code across clouds is hard. Right? So the trade up between native cloud and have better integration to complexity of multiple clouds seems to be a topic around super cloud. What are you seeing for, for issues that they might have or concerns? >>Yeah. I mean, honestly it is, it is hard to actually, so here's the thing that I think is kind of interesting though, by the way, is that I, I think we tend to, you know, if you're, if you're from a technical background, you tend to think of multicloud as a problem for the it organization. Like how do we solve this? How do we save money? But actually it's a business problem now, too, because every single one of these companies that have multiple clouds, they want to integrate their data, their products across these, and it it's inhibiting their innovation. It's hard to do, but that's where something like, you know, Hatchie Corp comes in right. Is to help solve that. So you can instrument it. It has to happen at each of these layers. And I suppose if it does happen at every single layer, then voila, we organically have something that amounts to Supercloud. Right. >>I love how you guys are representing each other's firms. And, but, but, and they also correct me if I'm a very similar, your customers want to, it is very similar, but your customers want to monetize, right. They want bring their tools, their software, their particular IP and their data and create, you know, every, every company's a software company, as you know, Andreesen says every company's becoming a cloud company to, to monetize in, in the future. Is that, is that a reasonable premise of super cloud? >>Yeah. I think, think everyone's trying to build composite applications to, to generate revenue. Like that's, that's why they're building applications. So yeah. One, 100%. I'm just gonna make it point cuz we see it as well. Like it's actually quite different by geography weirdly. So if you go to like different geographies, you see actually different cloud providers, more represented than others. So like in north America, Amazon's pretty dominant Japan. Amazon's pretty dominant. You go to Southeast Asia actually. It's not necessarily that way. Like it might be Google for, for whatever reason more hourly Bob. So this notion of multi's just the reality of one's everybody's dealing with. But yeah, I think everyone, everyone goes through the same process. What we've observed, they kind of go, there's like there's cloud V one and there's cloud V two. Yeah. Cloud V one is sort of the very tactical let's go build something on cloud cloud V two is like, whoa, whoa, whoa, whoa. And I have some stuff on Amazon, some stuff on Azure, some stuff on, on vSphere and I need some operational consistency. How do I think about zero trust across that way in a consistent way. And that's where this conversation comes into being. It's sort of, it's not like the first version of cloud it's actually when people step back and say, Hey, Hey, I wanna build composite applications to monetize. How am I gonna do that in an industrialized way? And that's the problem that you were for. It's >>Not, it's not as, it's not a no brainer like it was with cloud, go to the cloud, write an app. You're good here. It's architectural systems thinking, you gotta think about regions. What's the latency, you know, >>It's step back and go. Like, how are we gonna do this, this exactly. Like it's wanted to do one app, but how we do this at scale >>Zero trust is a great example. I mean, Amazon kind of had, was forced to get into the zero trust, you know, discussion that, that wasn't, you know, even a term that they used and now sort of, they're starting to talk about it, but within their domain. And so how do you do zero trust trust across cost to your point? >>I, I wonder if we're limiting our conversation too much to the, the very technical set of developers, cuz I'm thinking back at again, my example of C plus plus libraries C plus plus libraries makes it easier. And then visual BA visual basic. Right. And right now we don't have enough developers to build the software that we want to build. And so I want, and we are like now debating, oh, can we, do we hide that AI API from Google versus that SQL server API from, from Microsoft. I wonder at some point who cares? Right. You know, we, I think if we want to get really economy scale, we need to get to a level of abstraction for developers that really allows them to say, I don't need, for most of most of the procedural application that I need to build as a developer, as a, as a procedural developer, I don't care about this. Some, some propeller had, has done that for me. I just like plug it in my ID and, and I use it. And so I don't, I don't know how far we are from that, but if we don't get to that level, it fits me that we never gonna get really the, the economy or the cost of building application to the level. >>I was gonna ask you in the previous segment about low code, no code expanding the number of developers out there and you talking about propel heads. That's, that's what you guys all do. Yeah. You're the technical geniuses, right. To solve that problem so that, so you can have low code development is that I >>Don't think we have the right here. Cause I, we, we are still, you know, trying to solve that problem at that level. But, but >>That problem has to be solved first, right before we can address what you're talking about. >>Yeah. I, I worked very closely with one of my biggest mentors was Adam Bosworth that built, you know, all the APIs for visual basics and, and the SQL API to visual basic and all that stuff. And he always was on that front. In fact that his last job was at my, at AWS building that no code environment. So I'm a little detached from that. It just hit me as we were discussing this. It's like, maybe we're just like >>Creating, but I would, I would argue that you kind of gotta separate the two layers. So you think about the application platform layer that a developer interfaces to, you know, Victoria and I worked together years ago and one of the products we created was cloud Foundry, right? So this is the idea of like just, you know, CF push, just push this app artifact and I don't care. That's how you get the developer community written large to adopt something complicated by hiding all the complexity. And I think that that is one model. Yeah. Turns out Kubernetes is actually become a peer to that and perhaps become more popular. And that's what folks like Tanza are trying to do. But there's another layer underneath that, which is the infrastructure that supports it. Right? Yeah. Cause that's only needs to run on something. And I think that's, that's the separation we have to do. Yes. We're talking a little bit about the plumbing, but you know, we just easily be talking about the app layer. You need, both of them. Our point of view is you need to standardize at this layer just like you need standardize at this layer. >>Well, this is, this is infrastructure. This is DevOps V two >>Dev >>Ops. Yeah. And this is where I think the ops piece with open source, I would argue that open source is blooming more than ever. So I think there's plenty of developers coming. The automation question becomes interesting because I think what we're seeing is shift left is proving that there's app developers out there that wanna stay in their pipelining. They don't want to get in under the hood. They just want infrastructure as code, but then you got supply chain software issues there. We talked about the Docker on big time. So developers at the top, I think are gonna be fine. The question is what's the blocker. What's holding them back. And I don't see the devs piece Victoria as much. What do you guys think? Is it, is the, is the blocker ops or is it the developer experience? That's the blocker. >>It's both. There are enough people truthfully. >>That's true. Yeah. I mean, I think I sort of view the developer as sort of the engine of the digital innovation. So, you know, if you talk about creative destruction, that's, that was the economic equivalent of softwares, eating the world. The developers are the ones that are doing that innovation. It's absolutely essential that you make it super easy for them to consume. Right. So I think, you know, they're nerds, they want to deal with infrastructure to some degree, but I think they understand the value of getting a bag of Legos that they can construct something new around. And I think that's the key because honestly, I mean, no code may help for some things. Maybe I'm just old >>School, >>But I, I went through this before with like Delphy and there were some other ones and, and I hated it. Like I just wanted a code. Yeah. Right. So I think making them more efficient is, is absolutely good. >>But I think what, where you're going with that question is that the, the developers, they tend to stay ahead. They, they just, they're just gear, you know, wired that way. Right. So I think right now where there is a big bottleneck in developers, I think the operation team needs to catch up. Cuz I, I talk to these, these, these people like our customers all the time and I see them still stuck in the old world. Right. Gimme a bunch of VMs and I'll, I know how to manage well that world, you know, although as lag is gonna be there forever, so managing mainframe. But so if they, the world is all about microservices and containers and if the operation team doesn't get on top of it and the security team that then that they're gonna be a bottleneck. >>Okay. I want to ask you guys if the, if the companies can get through that knothole of having their ops teams and the dev teams work well together, what's the benefits of a Supercloud. How do you see the, the outcome if you kind of architect it, right? You think the big picture you zoom as saying what's the end game look like for Supercloud? Is that >>What I would >>Say? Or what's the Nirvana >>To me Nirvana is that you don't care. You just don't don't care. You know, you just think when you running building application, let's go back to the on-prem days. You don't care if it runs on HP or Dell or, you know, I'm gonna make some enemies here with my old, old family, but you know, you don't really care, right. What you want is the application is up and running and people can use it. Right. And so I think that Nirvana is that, you know, there is some, some computing power out there, some pass layer that allows me to deploy, build application. And I just like build code and I deploy it and I get value at a reasonable cost. I think one of the things that the super cloud for as far as we're concerned is cost. How do you manage monitor the cost across all this cloud? >>Make sure that you don't, the economics don't get outta whack. Right? How many companies we know that have gone to the cloud only to realize that holy crap, now I, I got the bill and, and you know, I, as a vendor, when I was in my previous company, you know, we had a whole team figuring out how to lower our cost on the one hyperscaler that we were using. So these are, you know, the, once you have in the super cloud, you don't care just you, you, you go with the path of least the best economics is. >>So what about the open versus closed debate will you were mentioning that we had snowflake here and data bricks is both ends of the spectrum. Yeah. You guys are building open standards across clouds. Clearly even the CLO, the walled gardens are using O open standards, but historically de facto standards have emerged and solved these problems. So the super cloud as a defacto standard, versus what data bricks is trying to do super cloud kind of as an, as an open platform, what are you, what are your thoughts on that? Can you actually have an, an open set of standards that can be a super cloud for a specific purpose, or will it just be built on open source technologies? >>Well, I mean, I, I think open source continues to be an important part of innovation, but I will say from a business model perspective, like the days, like when we started off, we were an open source company. I think that's really done in my opinion, because if you wanna be successful nowadays, you need to provide a cloud native SAS oriented product. It doesn't matter. What's running underneath the covers could be commercial closed source, open source. They just wanna service and they want to use it quite frankly. Now it's nice to have open source cuz the developers can download it and run on their laptop. But I, I can imagine in 10 years time actually, and you see most companies that are in the cloud providing SAS, you know, free $500 credit, they may not even be doing that. They'll just, you know, go whatever cloud provider that their company is telling them to use. They'll spin up their SAS product, they'll start playing with it. And that's how adoption will grow. Right? >>Yeah. I, I think, I mean my personal view is that it's, that it's infrastructure is pervasive enough. It exists at the bottom of everything that the standards emerge out of open source in my view. And you think about how something like Terraform is built, just, just pick one of the layers there's Terraform core. And then there's a plugin for everything you integrate with all of those are open source. There are over 2000 of these. We don't build them. Right. That's and it's the same way that drove Linux standardization years ago, like someone had to build the drivers for every piece of hardware in the world. The market does not do that twice. The market does that once. And so I, I I'm deeply convicted that opensource is the only way that this works at the infrastructure layer, because everybody relies on it at the application layer, you may have different kinds of databases. You may have different kind of runtime environments. And that's just the nature of it. You can't to have two different ways of doing network, >>Right? Because the stakes are so high, basically. >>Yeah. Cuz there's, there's an infinite number of the surface areas are so large. So I actually worked in product development years ago for middleware. And the biggest challenge was how do you keep the adapter ecosystem up to date to integrate with everything in the world? And the only way to do it in our view is through open source. And I think that's a fundamental philosophical view that it we're just, you know, grounded in. I think when people are making infrastructure decisions that span 20 years at the customer base, this is what they think about. They go which standard it will emerge based on the model of the vendor. And I don't think my personal view is, is it's not possible to do in a, in >>A, do you think that's a defacto standard kind of psychological perspective or is there actual material work being done or both in >>There it's, it's, it's a network effect thing. Right? So, so, you know, before Google releases a new service service on Google cloud, as part of the release checklist is does it support Terraform? They do that work, not us. Why? Because every one of their customers uses Terraform to interface with them and that's how it works. So see, so the philosophical view of, of the customers, okay, what am I making a standardize on for this layer for the next 30 years? It's kind of a no brainer. Philosophically. >>I tend, >>I think the standards are organically created based upon adoption. I mean, for instance, Terraform, we have a provider we're again, we're at the data layer that we created for you. So like, I don't think there's a board out there. I mean there are that creating standards. I think those days are kind of done to be honest, >>The, the Terraform provider for vSphere has been downloaded five and a half million times this year. Yeah. Right. Like, so, I >>Mean, these are unifying moments. This are like the de facto standards are really important process in these structural changes. I think that's something that we're looking at here at Supercloud is what's next? What has to unify look what Kubernetes has done? I mean, that's essentially the easy thing to orchestra, but people get behind it. So I see this is a big part of this next, the two. Totally. What do you guys see that's needed? What's the rallying unification point? Is it the past layer? Is it more infrastructure? I guess that's the question we're trying to, >>I think every layer will need that open source or a major traction from one of the proprietary vendor. But I, I agree with David, it's gonna be open source for the most part, but you know, going back to the original question of the whole panel, if I may, if this is reality of hype, look at the roster of companies that are presenting or participating today, these are all companies that have some sort of multi-cloud cross cloud, super cloud play. They're either public have real revenue or about to go public. So the answer to the question. Yeah, it's real. Yeah. >>And so, and there's more too, we had couldn't fit him in, but we, >>We chose super cloud on purpose cuz it kind of fun, John and I kind came up with it and, and but, but do you think it's, it hurts the industry to have this, try to put forth this new term or is it helpful to actually try to push the industry to define this new term? Or should it just be multi-cloud 2.0, >>I mean, conceptually it's different than multi-cloud right. I mean, in my opinion, right? So in that, in that respect, it has value, right? Because it's talking about something greater than just multi-cloud everyone's got multi-cloud well, >>To me multi-cloud is the, the problem I should say the opportunity. Yeah. Super cloud or we call it cross cloud is the solution to that channel. Let's >>Not call again. And we're debating that we're debating that in our cloud already panel where we're talking about is multi-cloud a problem yet that needs to get solved or is it not yet ready for a market to your point? Is it, are we, are we in the front end of coming into the true problem set, >>Give you definitely answer to that. The answer is yes. If you look at the customers that are there, they won, they have gone through the euphoria phase. They're all like, holy something, what, what are we gonna do about this? Right. >>And, but they don't know what to do. >>Yeah. And the more advanced ones as the vendor look at the end of the day, markets are created by vendors that build ed that customers wanna buy. Yeah. Because they get value >>And it's nuance. David, we were sort talking about before, but Goldman Sachs has announced they're analysis software vendor, right? Capital one is a software vendor. I've been really interested Liberty what Cerner does with what Oracle does with Cerner and in terms of them becoming super cloud vendors and monetizing that to me is that is their digital transformation. Do you guys, do you guys see that in the customer base? Am I way too far out of my, of my skis there or >>I think it's two different things. I think, I think basically it's the idea of building applications. If they monetize yeah. There and Cerner's gonna build those. And you know, I think about like, you know, IOT companies that sell that sell or, or you think people that sell like, you know, thermostats, they sell an application that monetizes those thermostats. Some of that runs on Amazon. Some of that runs a private data center. So they're basically in composite applications and monetize monetizing them for the particular vertical. I think that's what we ation every day. That's what, >>Yeah. You can, you can argue. That's not, not anything new, but what's new is they're doing that on the cloud and taking across multiple clouds. Multiple. Exactly. That's what makes >>Edge. And I think what we all participate in is, Hey, in order to do that, you need to drive standardization of how you do provisioning, how you do networking, how you do security to underpin those applications. I think that's what we're all >>Talking about, guys. It's great stuff. And I really appreciate you taking the time outta your day to help us continue the conversation to put out in the open. We wanna keep it out in the open. So in the last minute we have left, let's go down the line from a hash core perspective, confluent and VMware. What's your position on super cloud? What's the outcome that you would like to see from your standpoint, going out five years, what's it look like they will start with you? >>I just think people like sort under understanding that there is a layer by layer of view of how to interact across cloud, to provide operational consistency and decomposing it that way. Thinking about that way is the best way to enable people to build and run apps. >>We wanna help our customers work with their data in real time, regardless of where they're on primer in the cloud and super cloud can enable them to build applications that do that more effectively. That's that's great for us >>For tour you. >>I, my Niana for us is customers don't care, just that's computing out there. And it's a, it's a, it's a tool that allows me to grow my business and we make it all, all the differences and all the, the challenges, you know, >>Disappear, dial up, compute utility infrastructure, ISN >>Code. I open up the thought there's this water coming out? Yeah, I don't care. I got how I got here. I don't wanna care. Well, >>Thank you guys so much and congratulations on all your success in the marketplace, both of you guys and VMware and your new journey, and it's gonna be great to watch. Thanks for participating. Really appreciate it. Thank you, sir. Okay. This is super cloud 22, our events, a pilot. We're gonna get it out there in the open. We're gonna get the data we're gonna share with everyone out in the open on Silicon angle.com in the cube.net. We'll be back with more live coverage here in Palo Alto. After this short break.

Published Date : Aug 9 2022

SUMMARY :

Thanks for coming on the queue. So I think we have a, So I think to me, that's more how we think about it is sort of, there is sort of layer by layer of it. I'm gonna use Kafka, not, you know, a native pub sub engine on one of the clouds, Standardized layer that you can use to build a super cloud if that's in your, your intent or, yeah. And it reminds me of the web services days. But I think the idea that like, you know, I mean, everyone's doing it now. a lot of the companies that are here today, you know, snowflake data, bricks, Or can you take the make the most of each, an individual cloud to provide the same experience to them. what, what, the best, where the best, you know, service is, or function of latency And so I think there is, there is, to me, there's the next level of the super cloud is how you factor this And I think that's where, you know, things like confluent and perhaps And then, and then you have PAs and I think about, it. Cuz those are the ingredients with respect to how you would build a composite application that runs across multiple. as an example, they're gonna, you know, do their own little, you know, And I would say, sure, just like, you know, you might build a mobile banking application that has a front end And, but, but, but don't those don't, you have to hide the complexity of that, those, Why? just talking about, like underneath the covers, of course, you know, we're using Kubernetes and we're managing the differences between And it kind of seems specialty relative to the cloud native that It's hard to do, but that's where something like, you know, Hatchie Corp comes in right. and create, you know, every, every company's a software company, as you know, Andreesen says every company's becoming a cloud And that's the problem that you were for. you know, Like it's wanted to do one app, but how we do this at scale you know, discussion that, that wasn't, you know, even a term that they used and now sort of, they're starting to talk about I don't need, for most of most of the procedural application that I need to build as a I was gonna ask you in the previous segment about low code, no code expanding the number of developers out there and you talking Cause I, we, we are still, you know, trying to solve that problem at that level. you know, all the APIs for visual basics and, and the We're talking a little bit about the plumbing, but you know, Well, this is, this is infrastructure. And I don't see the devs There are enough people truthfully. So I think, you know, they're nerds, they want to deal with infrastructure to some degree, So I think making them more efficient is, I know how to manage well that world, you know, although as lag is gonna be there forever, the outcome if you kind of architect it, right? And so I think that Nirvana is that, you know, there is some, some computing power out only to realize that holy crap, now I, I got the bill and, and you know, So what about the open versus closed debate will you were mentioning that we had snowflake here and data bricks I think that's really done in my opinion, because if you wanna be successful nowadays, And you think about how something like Terraform is built, just, just pick one of the layers there's Terraform Because the stakes are so high, basically. And the biggest challenge was how do you keep the adapter ecosystem up to date to integrate with everything in So, so, you know, before Google releases I think the standards are organically created based upon adoption. The, the Terraform provider for vSphere has been downloaded five and a half million times this year. I mean, that's essentially the easy thing to orchestra, but you know, going back to the original question of the whole panel, if I may, but do you think it's, it hurts the industry to have this, try to put forth this new term or is it I mean, conceptually it's different than multi-cloud right. Super cloud or we call it cross cloud is the solution to that channel. that needs to get solved or is it not yet ready for a market to your point? If you look at the customers that are there, that build ed that customers wanna buy. Do you guys, do you guys see that in the customer base? And you know, I think about like, you know, IOT companies that That's what makes in order to do that, you need to drive standardization of how you do provisioning, how you do networking, And I really appreciate you taking the time outta your day to help us continue the I just think people like sort under understanding that there is a layer by layer of view super cloud can enable them to build applications that do that more effectively. you know, I don't wanna care. Thank you guys so much and congratulations on all your success in the marketplace, both of you guys and VMware and your new

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Winning Cloud Models - De facto Standards or Open Clouds | Supercloud22


 

(bright upbeat music) >> Welcome back, everyone, to the "Supercloud 22." I'm John Furrier, host of "The Cube." This is the Cloud-erati panel, the distinguished experts who have been there from day one, watching the cloud grow, from building clouds, and all open source stuff as well. Just great stuff. Good friends of "The Cube," and great to introduce back on "The Cube," Adrian Cockcroft, formerly with Netflix, formerly AWS, retired, now commentating here in "The Cube," as well as other events. Great to see you back out there, Adrian. Lori MacVittie, Cloud Evangelist with F5, also wrote a great blog post on supercloud, as well as Dave Vellante as well, setting up the supercloud conversation, which we're going to get into, and Chris Hoff, who's the CTO and CSO of LastPass who's been building clouds, and we know him from "The Cube" before with security and cloud commentary. Welcome, all, back to "The Cube" and supercloud. >> Thanks, John. >> Hi. >> All right, Lori, we'll start with you to get things going. I want to try to sit back, as you guys are awesome experts, and involved from building, and in the trenches, on the front lines, and Adrian's coming out of retirement, but Lori, you wrote the post setting the table on supercloud. Let's start with you. What is supercloud? What is it evolving into? What is the north star, from your perspective? >> Well, I don't think there's a north star yet. I think that's one of the reasons I wrote it, because I had a clear picture of this in my mind, but over the past, I don't know, three, four years, I keep seeing, in research, my own and others', complexity, multi-cloud. "We can't manage it. They're all different. "We have trouble. What's going on? "We can't do anything right." And so digging into it, you start looking into, "Well, what do you mean by complexity?" Well, security. Migration, visibility, performance. The same old problems we've always had. And so, supercloud is a concept that is supposed to overlay all of the clouds and normalize it. That's really what we're talking about, is yet another abstraction layer that would provide some consistency that would allow you to do the same security and monitor things correctly. Cornell University actually put out a definition way back in 2016. And they said, "It's an architecture that enables migration "across different zones or providers," and I think that's important, "and provides interfaces to everything, "makes it consistent, and normalizes the network," basically brings it all together, but it also extends to private clouds. Sometimes we forget about that piece of it, and I think that's important in this, so that all your clouds look the same. So supercloud, big layer on top, makes everything wonderful. It's unicorns again. >> It's interesting. We had multiple perspectives. (mumbles) was like Snowflake, who built on top of AWS. Jerry Chan, who we heard from earlier today, Greylock Penn's "Castles in the Cloud" saying, "Hey, you can have a moat, "you can build an advantage and have differentiation," so startups are starting to build on clouds, that's the native cloud view, and then, of course, they get success and they go to all the other clouds 'cause they got customers in the ecosystem, but it seems that all the cloud players, Chris, you commented before we came on today, is that they're all fighting for the customer's workloads on their infrastructure. "Come bring your stuff over to here, "and we'll make it run better." And all your developers are going to be good. Is there a problem? I mean, or is this something else happening here? Is there a real problem? >> Well, I think the north star's over there, by the way, Lori. (laughing) >> Oh, there it is. >> Right there. The supercloud north star. So indeed I think there are opportunities. Whether you call them problems or not, John, I think is to be determined. Most companies have, especially if they're a large enterprise, whether or not they've got an investment in private cloud or not, have spent time really trying to optimize their engineering and workload placement on a single cloud. And that, regardless of your choice, as we take the big three, whether it's Amazon, Google, or Microsoft, each of them have their pros and cons for various types of workloads. And so you'll see a lot of folks optimizing for a particular cloud, and it takes a huge effort up and down the stack to just get a single cloud right. That doesn't take into consideration integrations with software as a service, instantiated, oftentimes, on top of infrastructure of the service that you need to supplement where the obstruction layer ends in infrastructure of the service. You've seen most IS players starting to now move up-chain, as we predicted years ago, to platform as a service, but platforms of various types. So I definitely see it as an opportunity. Previous employers have had multiple clouds, but they were very specifically optimized for the types of workloads, for example, in, let's say, AWS versus GCP, based on the need for different types and optimized compute platforms that each of those providers ran. We never, in that particular case, thought about necessarily running the same workloads across both clouds, because they had different pricing models, different security models, et cetera. And so the challenge is really coming down to the fact that, what is the cost benefit analysis of thinking about multi-cloud when you can potentially engineer the resiliency or redundancy, all the in-season "ilities" that you might need to factor into your deployments on a single cloud, if they are investing at the pace in which they are? So I think it's an opportunity, and it's one that continues to evolve, but this just reminds me, your comments remind me, of when we were talking about OpenStack versus AWS. "Oh, if there were only APIs that existed "that everybody could use," and you saw how that went. So I think that the challenge there is, what is the impetus for a singular cloud provider, any of the big three, deciding that they're going to abstract to a single abstraction layer and not be able to differentiate from the competitors? >> Yeah, and that differentiation's going to be big. I mean, assume that the clouds aren't going to stay still like AWS and just not stop innovating. We see the devs are doing great, Adrian, open source is bigger and better than ever, but now that's been commercialized into enterprise. It's an ops problem. So to Chris's point, the cost benefit analysis is interesting, because do companies have to spin up multiple operations teams, each with specialized training and tooling for the clouds that they're using, and does that open up a can of worms, or is that a good thing? I mean, can you design for this? I mean, is there an architecture or taxonomy that makes it work, or is it just the cart before the horse, the solution before the problem? >> Yeah, well, I think that if you look at any large vendor... Sorry, large customer, they've got a bit of everything already. If you're big enough, you've bought something from everybody at some point. So then you're trying to rationalize that, and trying to make it make sense. And I think there's two ways of looking at multi-cloud or supercloud, and one is that the... And practically, people go best of breed. They say, "Okay, I'm going to get my email "from Google or Microsoft. "I'm going to run my applications on AWS. "Maybe I'm going to do some AI machine learning on Google, "'cause those are the strengths of the platforms." So people tend to go where the strength is. So that's multi-cloud, 'cause you're using multiple clouds, and you still have to move data and make sure they're all working together. But then what Lori's talking about is trying to make them all look the same and trying to get all the security architectures to be the same and put this magical layer, this unicorn magical layer that, "Let's make them all look the same." And this is something that the CIOs have wanted for years, and they keep trying to buy it, and you can sell it, but the trouble is it's really hard to deliver. And I think, when I go back to some old friends of ours at Enstratius who had... And back in the early days of cloud, said, "Well, we'll just do an API that abstracts "all the cloud APIs into one layer." Enstratius ended up being sold to Dell a few years ago, and the problem they had was that... They didn't have any problem selling it. The problem they had was, a year later, when it came up for renewal, the developers all done end runs around it were ignoring it, and the CIOs weren't seeing usage. So you can sell it, but can you actually implement it and make it work well enough that it actually becomes part of your core architecture without, from an operations point of view, without having the developers going directly to their favorite APIs around them? And I'm not sure that you can really lock an organization down enough to get them onto a layer like that. So that's the way I see it. >> You just defined- >> You just defined shadow shadow IT. (laughing) That's pretty- (crosstalk) >> Shadow shadow IT, yeah. >> Yeah, shadow shadow it. >> Yeah. >> Yeah. >> I mean, this brings up the question, I mean, is there really a problem? I mean, I guess we'll just jump to it. What is supercloud? If you can have the magic outcome, what is it? Enstratius rendered in with automation? The security issues? Kubernetes is hot. What is the supercloud dream? I guess that's the question. >> I think it's got easier than it was five, 10 years ago. Kubernetes gives you a bunch of APIs that are common across lots of different areas, things like Snowflake or MongoDB Atlas. There are SaaS-based services, which are across multiple clouds from vendors that you've picked. So it's easier to build things which are more portable, but I still don't think it's easy to build this magic API that makes them all look the same. And I think that you're going to have leaky abstractions and security being... Getting the security right's going to be really much more complex than people think. >> What about specialty superclouds, Chris? What's your view on that? >> Yeah, I think what Adrian is alluding to, those leaky abstractions, are interesting, especially from the security perspective, 'cause I think what you see is if you were to happen to be able to thin slice across a set of specific types of workloads, there is a high probability given today that, at least on two of the three major clouds, you could get SaaS providers that sit on those same infrastructure of the service clouds for you, string them together, and have a service that technically is abstracted enough from the things you care about to work on one, two, or three, maybe not all of them, but most SaaS providers in the security space, or identity space, data space, for example, coexist on at least Microsoft and AWS, if not all three, with Google. And so you could technically abstract a service to the point that you let that level of abstract... Like Lori said, no computer science problem could not be... So, no computer science problem can't be solved with more layers of abstraction or misdirection... Or redirection. And in that particular case, if you happen to pick the right vendors that run on all three clouds, you could possibly get close. But then what that really talks about is then, if you built your seven-layer dip model, then you really have specialty superclouds spanning across infrastructure of the service clouds. One for your identity apps, one for data and data layers, to normalize that, one for security, but at what cost? Because you're going to be charged not for that service as a whole, but based on compute resources, based on how these vendors charge across each cloud. So again, that cost-benefit ratio might start being something that is rather imposing from a budgetary perspective. >> Lori, weigh in on this, because the enterprise people love to solve complexity with more complexity. Here, we need to go the other way. It's a commodity. So there has to be a better way. >> I think I'm hearing two fundamental assumptions. One, that a supercloud would force the existing big three to implement some sort of equal API. Don't agree with that. There's no business case for that. There's no reason that could compel them to do that. Otherwise, we would've convinced them to do that, what? 10, 15 years ago when we said we need to be interoperable. So it's not going to happen there. They don't have a good reason to do that. There's no business justification for that. The other presumption, I think, is that we would... That it's more about the services, the differentiated services, that are offered by all of these particular providers, as opposed to treating the core IaaS as the commodity it is. It's compute, it's some storage, it's some networking. Look at that piece. Now, pull those together by... And it's not OpenStack. That's not the answer, it wasn't the answer, it's not the answer now, but something that can actually pull those together and abstract it at a different layer. So cloud providers don't have to change, 'cause they're not going to change, but if someone else were to build that architecture to say, "all right, I'm going to treat all of this compute "so you can run your workloads," as Chris pointed out, "in the best place possible. "And we'll help you do that "by being able to provide those cost benefit analysis, "'What's the best performance, what are you doing,' "And then provide that as a layer." So I think that's really where supercloud is going, 'cause I think that's what a lot of the market actually wants in terms of where they want to run their workloads, because we're seeing that they want to run workloads at the edge, "a lot closer to me," which is yet another factor that we have to consider, and how are you going to be moving individual workloads around? That's the holy grail. Let's move individual workloads to where they're the best performance, the security, cost optimized, and then one layer up. >> Yeah, I think so- >> John Considine, who ultimately ran CloudSwitch, that sold to Verizon, as well as Tom Gillis, who built Bracket, are both rolling in their graves, 'cause what you just described was exactly that. (Lori laughing) Well, they're not even dead yet, so I can't say they're rolling in their graves. Sorry, Tom. Sorry, John. >> Well, how do hyperscalers keep their advantage with all this? I mean, to that point. >> Native services and managed services on top of it. Look how many flavors of managed Kubernetes you have. So you have a choice. Roll your own, or go with a managed service, and then differentiate based on the ability to take away and simplify some of that complexity. Doesn't mean it's more secure necessarily, but I do think we're seeing opportunities where those guys are fighting tooth and nail to keep you on a singular cloud, even though, to Lori's point, I agree, I don't think it's about standardized APIs, 'cause I think that's never going to happen. I do think, though, that SaaS-y supercloud model that we were talking about, layering SaaS that happens to span all the three infrastructure of the service are probably more in line with what Lori was talking about. But I do think that portability of workload is given to you today within lots of ways. But again, how much do you manage, and how much performance do you give up by running additional abstraction layers? And how much security do you give up by having to roll your own and manage that? Because the whole point was, in many cases... Cloud is using other people's computers, so in many cases, I want to manage as little of it as I possibly can. >> I like this whole SaaS angle, because if you had the old days, you're on Amazon Web Services, hey, if you build a SaaS application that runs on Amazon, you're all great, you're born in the cloud, just like that generations of startups. Great. Now when you have this super pass layer, as Dave Vellante was riffing on his analysis, and Lori, you were getting into this pass layer that's kind of like SaaS-y, what's the SaaS equation look like? Because that, to me, sounds like a supercloud version of saying, "I have a workload that runs on all the clouds equally." I just don't think that's ever going to happen. I agree with you, Chris, on that one. But I do see that you can have an abstraction that says, "Hey, I don't really want to get in the weeds. "I don't want to spend a lot of ops time on this. "I just want it to run effectively, and magic happens," or, as you said, some layer there. How does that work? How do you see this super pass layer, if anything, enabling a different SaaS game? >> I think you hit on it there. The last like 10 or so years, we've been all focused on developers and developer productivity, and it's all about the developer experience, and it's got to be good for them, 'cause they're the kings. And I think the next 10 years are going to be very focused on operations, because once you start scaling out, it's not about developers. They can deliver fast or slow, it doesn't matter, but if you can't scale it out, then you've got a real problem. So I think that's an important part of it, is really, what is the ops experience, and what is the best way to get those costs down? And this would serve that purpose if it was done right, which, we can argue about whether that's possible or not, but I don't have to implement it, so I can say it's possible. >> Well, are we going to be getting into infrastructure as code moves into "everything is code," security, data, (laughs) applications is code? I mean, "blank" is code, fill in the blank. (Lori laughing) >> Yeah, we're seeing more of that with things like CDK and Pulumi, where you are actually coding up using a real language rather than the death by YAML or whatever. How much YAML can you take? But actually having a real language so you're not trying to do things in parsing languages. So I think that's an interesting trend. You're getting some interesting templates, and I like what... I mean, the counterexample is that if you just go deep on one vendor, then maybe you can go faster and it is simpler. And one of my favorite vendor... Favorite customers right now that I've been talking to is Liberty Mutual. Went very deep and serverless first on AWS. They're just doing everything there, and they're using CDK Patterns to do it, and they're going extremely fast. There's a book coming out called "The Value Flywheel" by Dave Anderson, it's coming out in a few months, to just detail what they're doing, but that's the counterargument. If you could pick one vendor, you can go faster, you can get that vendor to do more for you, and maybe get a bigger discount so you're not splitting your discounts across vendors. So that's one aspect of it. But I think, fundamentally, you're going to find the CIOs and the ops people generally don't like sitting on one vendor. And if that single vendor is a horizontal platform that's trying to make all the clouds look the same, now you're locked into whatever that platform was. You've still got a platform there. There's still something. So I think that's always going to be something that the CIOs want, but the developers are always going to just pick whatever the best tool for building the thing is. And a analogy here is that the developers are dating and getting married, and then the operations people are running the family and getting divorced. And all the bad parts of that cycle are in the divorce end of it. You're trying to get out of a vendor, there's lawyers, it's just a big mess. >> Who's the lawyer in this example? (crosstalk) >> Well... (laughing) >> Great example. (crosstalk) >> That's why ops people don't like lock-in, because they're the ones trying to unlock. They aren't the ones doing the lock-in. They're the ones unlocking, when developers, if you separate the two, are the ones who are going, picking, having the fun part of it, going, trying a new thing. So they're chasing a shiny object, and then the ops people are trying to untangle themselves from the remains of that shiny object a few years later. So- >> Aren't we- >> One way of fixing that is to push it all together and make it more DevOps-y. >> Yeah, that's right. >> But that's trying to put all the responsibilities in one place, like more continuous improvement, but... >> Chris, what's your reaction to that? Because you're- >> No, that's exactly what I was going to bring up, yeah, John. And 'cause we keep saying "devs," "dev," and "ops" and I've heard somewhere you can glue those two things together. Heck, you could even include "sec" in the middle of it, and "DevSecOps." So what's interesting about what Adrian's saying though, too, is I think this has a lot to do with how you structure your engineering teams and how you think about development versus operations and security. So I'm building out a team now that very much makes use of, thanks to my brilliant VP of Engineering, a "Team Topologies" approach, which is a very streamlined and product oriented way of thinking about, for example, in engineering, if you think about team structures, you might have people that build the front end, build the middle tier, and the back end, and then you have a product that needs to make use of all three components in some form. So just from getting stuff done, their ability then has to tie to three different groups, versus building a team that's streamlined that ends up having front end, middleware, and backend folks that understand and share standards but are able to uncork the velocity that's required to do that. So if you think about that, and not just from an engineering development perspective, but then you couple in operations as a foundational layer that services them with embedded capabilities, we're putting engineers and operations teams embedded in those streamlined teams so that they can run at the velocity that they need to, they can do continuous integration, they can do continuous deployment. And then we added CS, which is continuously secure, continuous security. So instead of having giant, centralized teams, we're thinking there's a core team, for example, a foundational team, that services platform, makes sure all the trains are running on time, that we're doing what we need to do foundationally to make the environments fully dev and operator and security people functional. But then ultimately, we don't have these big, monolithic teams that get into turf wars. So, to Adrian's point about, the operators don't like to be paned in, well, they actually have a say, ultimately, in how they architect, deploy, manage, plan, build, and operate those systems. But at the same point in time, we're all looking at that problem across those teams and go... Like if one streamline team says, "I really want to go run on Azure, "because I like their services better," the reality is the foundational team has a larger vote versus opinion on whether or not, functionally, we can satisfy all of the requirements of the other team. Now, they may make a fantastic business case and we play rock, paper, scissors, and we do that. Right now, that hasn't really happened. We look at the balance of AWS, we are picking SaaS-y, supercloud vendors that will, by the way, happen to run on three platforms, if we so choose to expand there. So we have a similar interface, similar capability, similar processes, but we've made the choice at LastPass to go all in on AWS currently, with respect to how we deliver our products, for all the reasons we just talked about. But I do think that operations model and how you build your teams is extremely important. >> Yeah, and to that point- >> And has the- (crosstalk) >> The vendors themselves need optionality to the customer, what you're saying. So, "I'm going to go fast, "but I need to have that optionality." I guess the question I have for you guys is, what is today's trade-off? So if the decision point today is... First of all, I love the go-fast model on one cloud. I think that's my favorite when I look at all this, and then with the option, knowing that I'm going to have the option to go to multiple clouds. But everybody wants lock-in on the vendor side. Is that scale, is that data advantage? I mean, so the lock-in's a good question, and then also the trade-offs. What do people have to do today to go on a supercloud journey to have an ideal architecture and taxonomy, and what's the right trade-offs today? >> I think that the- Sorry, just put a comment and then let Lori get a word in, but there's a lot of... A lot of the market here is you're building a product, and that product is a SaaS product, and it needs to run somewhere. And the customers that you're going to... To get the full market, you need to go across multiple suppliers, most people doing AWS and Azure, and then with Google occasionally for some people. But that, I think, has become the pattern that most of the large SaaS platforms that you'd want to build out of, 'cause that's the fast way of getting something that's going to be stable at scale, it's got functionality, you'd have to go invest in building it and running it. Those platforms are just multi-cloud platforms, they're running across them. So Snowflake, for example, has to figure out how to make their stuff work on more than one cloud. I mean, they started on one, but they're going across clouds. And I think that that is just the way it's going to be, because you're not going to get a broad enough view into the market, because there isn't a single... AWS doesn't have 100% of the market. It's maybe a bit more than them, but Azure has got a pretty solid set of markets where it is strong, and it's market by market. So in some areas, different people in some places in the world, and different vertical markets, you'll find different preferences. And if you want to be across all of them with your data product, or whatever your SaaS product is, you're just going to have to figure this out. So in some sense, the supercloud story plays best with those SaaS providers like the Snowflakes of this world, I think. >> Lori? >> Yeah, I think the SaaS product... Identity, whatever, you're going to have specialized. SaaS, superclouds. We already see that emerging. Identity is becoming like this big SaaS play that crosses all clouds. It's not just for one. So you get an evolution going on where, yes, I mean, every vendor who provides some kind of specific functionality is going to have to build out and be multi-cloud, as it were. It's got to work equally across them. And the challenge, then, for them is to make it simple for both operators and, if required, dev. And maybe that's the other lesson moving forward. You can build something that is heaven for ops, but if the developers won't use it, well, then you're not going to get it adopted. But if you make it heaven for the developers, the ops team may not be able to keep it secure, keep everything. So maybe we have to start focusing on both, make it friendly for both, at least. Maybe it won't be the perfect experience, but gee, at least make it usable for both sides of the equation so that everyone can actually work in concert, like Chris was saying. A more comprehensive, cohesive approach to delivery and deployment. >> All right, well, wrapping up here, I want to just get one final comment from you guys, if you don't mind. What does supercloud look like in five years? What's the Nirvana, what's the steady state of supercloud in five to 10 years? Or say 10 years, make it easier. (crosstalk) Five to 10 years. Chris, we'll start with you. >> Wow. >> Supercloud, what's it look like? >> Geez. A magic pane, a single pane of glass. (laughs) >> Yeah, I think- >> Single glass of pain. >> Yeah, a single glass of pain. Thank you. You stole my line. Well, not mine, but that's the one I was going to use. Yeah, I think what is really fascinating is ultimately, to answer that question, I would reflect on market consolidation and market dynamics that happens even in the SaaS space. So we will see SaaS companies combining in focal areas to be able to leverage the positions, let's say, in the identity space that somebody has built to provide a set of compelling services that help abstract that identity problem or that security problem or that instrumentation and observability problem. So take your favorite vendors today. I think what we'll end up seeing is more consolidation in SaaS offerings that run on top of infrastructure of the service offerings to where a supercloud might look like something I described before. You have the combination of your favorite interoperable identity, observability, security, orchestration platforms run across them. They're sold as a stack, whether it be co-branded by an enterprise vendor that sells all of that and manages it for you or not. But I do think that... You talked about, I think you said, "Is this an innovator's dilemma?" No, I think it's an integrator's dilemma, as it has always ultimately been. As soon as you get from Genesis to Bespoke Build to product to then commoditization, the cycle starts anew. And I think we've gotten past commoditization, and we're looking at niche areas. So I see just the evolution, not necessarily a revolution, of what we're dealing with today as we see more consolidation in the marketplace. >> Lori, what's your take? Five years, 10 years, what does supercloud look like? >> Part of me wants to take the pie in the sky unicorn approach. "No, it will be beautiful. "One button, and things will happen," but I've seen this cycle many times before, and that's not going to happen. And I think Chris has got it pretty close to what I see already evolving. Those different kinds of super services, basically. And that's really what we're talking about. We call them SaaS, but they're... X is a service. Everything is a service, and it's really a supercloud that can run anywhere, but it presents a different interface, because, well, it's easier. And I think that's where we're going to go, and that's just going to get more refined. And yes, a lot of consolidation, especially on the observability side, but that's also starting to consume the security side, which is really interesting to watch. So that could be a little different supercloud coming on there that's really focused on specific types of security, at least, that we'll layer across, and then we'll just hook them all together. It's an API first world, and it seems like that's going to be our standard for the next while of how we integrate everything. So superclouds or APIs. >> Awesome. Adrian... Adrian, take us home. >> Yeah, sure. >> What's your- I think, and just picking up on Lori's point that these are web services, meaning that you can just call them from anywhere, they don't have to run everything in one place, they can stitch it together, and that's really meant... It's somewhat composable. So in practice, people are going to be composable. Can they compose their applications on multiple platforms? But I think the interesting thing here is what the vendors do, and what I'm seeing is vendors running software on other vendors. So you have Google building platforms that, then, they will support on AWS and Azure and vice versa. You've got AWS's distro of Kubernetes, which they now give you as a distro so you can run it on another platform. So I think that trend's going to continue, and it's going to be, possibly, you pick, say, an AWS or a Google software stack, but you don't run it all on AWS, you run it in multiple places. Yeah, and then the other thing is the third tier, second, third tier vendors, like, I mean, what's IBM doing? I think in five years time, IBM is going to be a SaaS vendor running on the other clouds. I mean, they're already halfway there. To be a bit more controversial, I guess it's always fun to... Like I don't work for a corporate entity now. No one tells me what I can say. >> Bring it on. >> How long can Google keep losing a billion dollars a quarter? They've either got to figure out how to make money out of this thing, or they'll end up basically being a software stack on another cloud platform as their, likely, actual way they can make money on it. Because you've got to... And maybe Oracle, is that a viable cloud platform that... You've got to get to some level of viability. And I think the second, third tier of vendors in five, 10 years are going to be running on the primary platform. And I think, just the other final thing that's really driving this right now. If you try and place an order right now for a piece of equipment for your data center, key pieces of equipment are a year out. It's like trying to buy a new fridge from like Sub-Zero or something like that. And it's like, it's a year. You got to wait for these things. Any high quality piece of equipment. So you go to deploy in your data center, and it's like, "I can't get stuff in my data center. "Like, the key pieces I need, I can't deploy a whole system. "We didn't get bits and pieces of it." So people are going to be cobbling together, or they're going, "No, this is going to cloud, because the cloud vendors "have a much stronger supply chain to just be able "to give you the system you need. "They've got the capacity." So I think we're going to see some pandemic and supply chain induced forced cloud migrations, just because you can't build stuff anymore outside the- >> We got to accelerate supercloud, 'cause they have the supply. They are the chain. >> That's super smart. That's the benefit of going last. So I'm going to scoop in real quick. I can't believe we can call this "Web3 Supercloud," because none of us said "Web3." Don't forget DAO. (crosstalk) (indistinct) You have blockchain, blockchain superclouds. I mean, there's some very interesting distributed computing stuff there, but we'll have to do- >> (crosstalk) We're going to call that the "Cubeverse." The "Cubeverse" is coming. >> Oh, the "Cubeverse." All right. >> We will be... >> That's very meta. >> In the metaverse, Cubeverse soon. >> "Stupor cloud," perhaps. But anyway, great points, Adrian and Lori. Loved it. >> Chris, great to see you. Adrian, Lori, thanks for coming on. We've known each other for a long time. You guys are part of the cloud-erati, the group that has been in there from day one, and watched it evolve, and you get the scar tissue to prove it, and the experience. So thank you so much for sharing your commentary. We'll roll this up and make it open to everybody as additional content. We'll call this the "outtakes," the longer version. But really appreciate your time, thank you. >> Thank you. >> Thanks so much. >> Okay, we'll be back with more "Supercloud 22" right after this. (bright upbeat music)

Published Date : Aug 7 2022

SUMMARY :

Great to see you back out there, Adrian. and in the trenches, some consistency that would allow you are going to be good. by the way, Lori. and it's one that continues to evolve, I mean, assume that the and the problem they had was that... You just defined shadow I guess that's the question. Getting the security right's going to be the things you care about So there has to be a better way. build that architecture to say, that sold to Verizon, I mean, to that point. is given to you today within lots of ways. But I do see that you can and it's got to be good for code, fill in the blank. And a analogy here is that the developers (crosstalk) are the ones who are going, is to push it all together all the responsibilities the operators don't like to be paned in, the option to go to multiple clouds. and it needs to run somewhere. And maybe that's the other of supercloud in five to 10 years? A magic pane, a single that happens even in the SaaS space. and that's just going to get more refined. Adrian, take us home. and it's going to be, So people are going to be cobbling They are the chain. So I'm going to scoop in real quick. call that the "Cubeverse." Oh, the "Cubeverse." In the metaverse, But anyway, great points, Adrian and Lori. and you get the scar tissue to with more "Supercloud

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Erik Bradley | AWS Summit New York 2022


 

>>Hello, everyone. Welcome to the cubes coverage here. New York city for AWS Amazon web services summit 2022. I'm John furrier, host of the cube with Dave ante. My co-host. We are breaking it down, getting an update on the ecosystem. As the GDP drops, inflations up gas prices up the enterprise continues to grow. We're seeing exceptional growth. We're here on the ground floor. Live at the Summit's packed house, 10,000 people. Eric Bradley's here. Chief STR at ETR, one of the premier enterprise research firms out there, partners with the cube and powers are breaking analysis that Dave does check that out as the hottest podcast in enterprise. Eric. Great to have you on the cube. Thanks for coming on. >>Thank you so much, John. I really appreciate the collaboration always. >>Yeah. Great stuff. Your data's amazing ETR folks watching check out ETR. They have a unique formula, very accurate. We love it. It's been moving the market. Congratulations. Let's talk about the market right now. This market is booming. Enterprise is the hottest thing, consumers kind of in the toilet. Okay. I said that all right, back out devices and, and, and consumer enterprise is still growing. And by the way, this first downturn, the history of the world where hyperscalers are on full pumping on all cylinders, which means they're still powering the revolution. >>Yeah, it's true. The hyperscalers were basically at this two sun system when Microsoft and an AWS first came around and everything was orbiting around it. And we're starting to see that sun cool off a little bit, but we're talking about a gradient here, right? When we say cool off, we're not talking to shutdown, it's still burning hot. That's for sure. And I can get it to some of the macro data in a minute, if that's all right. Or do you want me to go right? No, go go. Right. Yeah. So right now we just closed our most recent survey and that's macro and vendor specific. We had 1200 people talk to us on the macro side. And what we're seeing here is a cool down in spending. We originally had about 8.5% increase in budgets. That's cool down is 6.5 now, but I'll say with the doom and gloom and the headlines that we're seeing every day, 6.5% growth coming off of what we just did the last couple of years is still pretty fantastic as a backdrop. >>Okay. So you, you started to see John mentioned consumer. We saw that in Snowflake's earnings. For example, we, we certainly saw, you know, Walmart, other retailers, the FA Facebooks of the world where consumption was being dialed down, certain snowflake customers. Not necessarily, they didn't have mentioned any customers, but they were able to say, all right, we're gonna dial down, consumption this quarter, hold on until we saw some of that in snowflake results and other results. But at the same time, the rest of the industry is booming. But your data is showing softness within the fortune 500 for AWS, >>Not only AWS, but fortune 500 across the board. Okay. So going back to that larger macro data, the biggest drop in spending that we captured is fortune 500, which is surprising. But at the same time, these companies have a better purview into the economy. In general, they tend to see things further in advance. And we often remember they spend a lot of money, so they don't need to play catch up. They'll easily more easily be able to pump the brakes a little bit in the fortune 500. But to your point, when we get into the AWS data, the fortune 500 decrease seems to be hitting them a little bit more than it is Azure and GCP. I >>Mean, we're still talking about a huge business, right? >>I mean, they're catching up. I mean, Amazon has been transforming from owning the developer cloud startup cloud decade ago to really putting a dent on the enterprise as being number one cloud. And I still contest that they're number one by a long ways, but Azure kicking ass and catching up. Okay. You seeing people move to Azure, you got Charlie bell over there, Sean, by former Amazonians, Theresa Carlson, people are going over there, there there's lift over at Azure. >>There certainly is. >>Is there kinks in the arm or for AWS? There's >>A couple of kinks, but I think your point is really good. We need to take a second there. If you're talking about true pass or infrastructure is a service true cloud compute. I think AWS still is the powerhouse. And a lot of times the, the data gets a little muddied because Azure is really a hosted platform for applications. And you're not really sure where that line is drawn. And I think that's an important caveat to make, but based on the data, yes, we are seeing some kinks in the armor for AWS. Yes. Explain. So right now, a first of all caveat, 40% net score, which is our proprietary spending metric across the board. So we're not like raising any alarms here. It's still strong that said there are declines and there are declines pretty much across the board. The only spot we're not seeing a decline at all is in container, spend everything else is coming down specifically. We're seeing it come down in data analytics, data warehousing, and M I, which is a little bit of a concern because that, that rate of decline is not the same with Azure. >>Okay. So I gotta ask macro, I see the headwinds on the macro side, you pointed that out. Is there any insight into any underlying conditions that might be there on AWS or just a chronic kind of situational thing >>Right now? It seems situational. Other than that correlation between their big fortune 500, you know, audience and that being our biggest decline. The other aspect of the macro survey is we ask people, if you are planning to decline spend, how do you plan on doing it? And the number two answer is taking a look at our cloud spend and auditing it. So they're kind say, all right, you know, for the last 10 years it's been drunken, sail or spend, I >>Was gonna use that same line, you know, >>Cloud spend, just spend and we'll figure it out later, who cares? And then right now it's time to tighten the belts a little bit, >>But this is part of the allure of cloud at some point. Yeah. You, you could say, I'm gonna, I'm gonna dial it down. I'm gonna rein it in. So that's part of the reason why people go to the cloud. I want to, I wanna focus in on the data side of things and specifically the database. Let, just to give some context if, and correct me if I'm, I'm a little off here, but snowflake, which hot company, you know, on the planet, their net score was up around 80% consistently. It it's dropped down the last, you know, quarter, last survey to 60%. Yeah. So still highly, highly elevated, but that's relative to where Amazon is much larger, but you're saying they're coming down to the 40% level. Is that right? >>Yeah, they are. And I remember, you know, when I first started doing this 10 years ago, AWS at a 70%, you know, net score as well. So what's gonna happen over time is those adoptions are gonna get less and you're gonna see more flattening of spend, which ultimately is going to lower the score because we're looking for expansion rates. We wanna see adoption and increase. And when you see flattening a spend, it starts to contract a little bit. And you're right. Snowflake also was in the stratosphere that cooled off a little bit, but still, you know, very strong and AWS is coming down. I think the reason why it's so concerning is because a it's within the fortune 500 and their rate of decline is more than Azure right >>Now. Well, and, and one of the big trends you're seeing in database is this idea of converging function. In other words, bringing transaction and analytics right together at snowflake summit, they added the capability to handle transaction data, Mongo DB, which is largely mostly transactions added the capability in June to bring in analytic data. You see data bricks going from data engineering and data science now getting into snowflake space and analytics. So you're seeing that convergence Oracle is converging with my SQL heat wave and their core databases, couch base couch base is doing the same. Maria do virtually all these database companies are, are converging their platforms with the exception of AWS. AWS is still the right tool for the right job. So they've got Aurora, they've got RDS, they've got, you know, a dynamo DV, they've got red, they've got, you know, going on and on and on. And so the question everybody's asking is will that change? Will they start to sort of cross those swim lanes? We haven't seen it thus far. How is that affecting the data >>Performance? I mean, that's fantastic analysis. I think that's why we're seeing it because you have to be in the AWS ecosystem and they're really not playing nicely with others in the sandbox right now that now I will say, oh, Amazon's not playing nicely. Well, no, no. Simply to your point though, that there, the other ones are actually bringing in others at consolidating other different vendor types. And they're really not. You know, if you're in AWS, you need to stay within AWS. Now I will say their tools are fantastic. So if you do stay within AWS, they have a tool for every job they're advanced. And they're incredible. I think sometimes the complexity of their tools hurts them a little bit. Cause to your point earlier, AWS started as a developer-centric type of cloud. They have moved on to enterprise cloud and it's a little bit more business oriented, but their still roots are still DevOps friendly. And unless you're truly trained, AWS can be a little scary. >>So a common use case is I'm gonna be using Aurora for my transaction system and then I'm gonna ETL it into Redshift. Right. And, and I, now I have two data stores and I have two different sets of APIs and primitives two different teams of skills. And so that is probably causing some friction and complexity in the customer base that again, the question is, will they begin to expand some of those platforms to minimize some of that friction? >>Well, yeah, this is the question I wanted to ask on that point. So I've heard from people inside Amazon don't count out Redshift, we're making, we're catching up. I think that's my word, but they were kind of saying that right. Cuz Redshift is good, good database, but they're adding a lot more. So you got snowflake success. I think it's a little bit of a jealousy factor going on there within Redshift team, but then you got Azure synapse with the Synap product synapse. Yep. And then you got big query from Google big >>Query. Yep. >>What's the differentiation. What are you seeing for the data for the data warehouse or the data clouds that are out there for the customers? What's the data say, say to us? >>Yeah, unfortunately the data's showing that they're dropping a little bit whose day AWS is dropping a little bit now of their data products, Redshift and RDS are still the two highest of them, but they are starting to decline. Now I think one of the great data points that we have, we just closed the survey is we took a comparison of the legacy data. Now please forgive me for the word legacy. We're gonna anger a few people, but we Gotter data Oracle on-prem, we've got IBM. Some of those more legacy data warehouse type of names. When we look at our art survey takers that have them where their spend is going, that spends going to snowflake first, and then it's going to Google and then it's going to Microsoft Azure and, and AWS is actually declining in there. So when you talk about who's taking that legacy market share, it's not AWS right now. >>So legacy goes to legacy. So Microsoft, >>So, so let's work through in a little context because Redshift really was the first to take, you know, take the database to the cloud. And they did that by doing a one time license deal with par XL, which was an on-prem database. And then they re-engineered it, they did a fantastic job, but it was still engineered for on-prem. Then you along comes snowflake a couple years later and true cloud native, same thing with big query. Yep. True cloud native architecture. So they get a lot of props. Now what, what Amazon did, they took a page outta of the snowflake, for example, separating compute from storage. Now of course what's what, what Amazon did is actually not really completely separating like snowflake did they couldn't because of the architecture, they created a tearing system that you could dial down the compute. So little nuances like that. I understand. But at the end of the day, what we're seeing from snowflake is the gathering of an ecosystem in this true data cloud, bringing in different data types, they got to the public markets, data bricks was not able to get to the public markets. Yeah. And think is, is struggling >>And a 25 billion evaluation. >>Right. And so that's, that's gonna be dialed down, struggling somewhat from a go to market standpoint where snowflake has no troubles from a go to market. They are the masters at go to market. And so now they've got momentum. We talked to Frank sluman at the snowflake. He basically said, I'm not taking the foot off the gas, no way. Yeah. We, few of our large, you know, consumer customers dialed things down, but we're going balls to the >>Wall. Well, if you look at their show before you get in the numbers, you look at the two shows. Snowflake had their summit in person in Vegas. Data bricks has had their show in San Francisco. And if you compare the two shows, it's clear, who's winning snowflake is blew away from a, from a market standpoint. And we were at snowflake, but we weren't at data bricks, but there was really nothing online. I heard from sources that it was like less than 3000 people. So >>Snowflake was 1900 people in 2019, nearly 10,000. Yeah. In 2020, >>It's gonna be fun to sort of track that as a, as an odd caveat to say, okay, let's see what that growth is. Because in fairness, data, bricks, you know, a little bit younger, Snowflake's had a couple more years. So I'd be curious to see where they are. Their, their Lakehouse paradigm is interesting. >>Yeah. And I think it's >>And their product first company, yes. Their go to market might be a little bit weak from our analysis, but that, but they'll figure it out. >>CEO's pretty smart. But I think it's worth pointing out. It's like two different philosophies, right? It is. Snowflake is come into our data cloud. That's their proprietary environment. They're the, they think of the iPhone, right? End to end. We, we guarantee it's all gonna work. And we're in control. Snowflake is like, Hey, open source, no, bring in data bricks. I mean data bricks, open source, bring in this tool that too, now you are seeing snowflake capitulate a little bit. They announce, for instance, Apache iceberg support at their, at the snowflake summit. So they're tipping their cap to open source. But at the end of the day, they're gonna market and sell the fact that it's gonna run better in native snowflake. Whereas data bricks, they're coming at it from much more of an open source, a mantra. So that's gonna, you know, we'll see who look at, you had windows and you had apple, >>You got, they both want, you got Cal and you got Stanford. >>They both >>Consider, I don't think it's actually there yet. I, I find the more interesting dynamic right now is between AWS and snowflake. It's really a fun tit for tat, right? I mean, AWS has the S three and then, you know, snowflake comes right on top of it and announces R two, we're gonna do one letter, one number better than you. They just seem to have this really interesting dynamic. And I, and it is SLT and no one's betting against him. I mean, this guy's fantastic. So, and he hasn't used his war chest yet. He's still sitting on all that money that he raised to your point, that data bricks five, their timing just was a little off >>5 billion in >>Capital when Slootman hasn't used that money yet. So what's he gonna do? What can he do when he turns that on? He finds the right. >>They're making some acquisitions. They did the stream lit acquisitions stream. >>Fantastic >>Problem. With data bricks, their valuation is underwater. Yes. So they're recruiting and their MNAs. Yes. In the toilet, they cannot make the moves because they don't have the currency until they refactor the multiple, let the, this market settle. I I'm, I'm really nervous that they have to over factor the >>Valuation. Having said that to your point, Eric, the lake house architecture is definitely gaining traction. When you talk to practitioners, they're all saying, yeah, we're building data lakes, we're building lake houses. You know, it's a much, much smaller market than the enterprise data warehouse. But nonetheless, when you talk to practitioners that are actually doing things like self serve data, they're building data lakes and you know, snow. I mean, data bricks is right there. And as a clear leader in, in ML and AI and they're ahead of snowflake, right. >>And I was gonna say, that's the thing with data bricks. You know, you're getting that analytics at M I built into it. >>You know, what's ironic is I remember talking to Matt Carroll, who's CEO of auDA like four or five years ago. He came into the office in ma bro. And we were in temporary space and we were talking about how there's this new workload emerging, which combines AWS for cloud infrastructure, snowflake for the simple data warehouse and data bricks for the ML AI, and then all now all of a sudden you see data bricks yeah. And snowflake going at it. I think, you know, to your point about the competition between AWS and snowflake, here's what I think, I think the Redshift team is, you know, doesn't like snowflake, right. But I think the EC two team loves it. Loves it. Exactly. So, so I think snowflake is driving a lot of, >>Yeah. To John's point, there is plenty to go around. And I think I saw just the other day, I saw somebody say less than 40% of true global 2000 organizations believe that they're at real time data analytics right now. They're not really there yet. Yeah. Think about how much runway is left and how many tools you need to get to real time streaming use cases. It's complex. It's not easy. >>It's gonna be a product value market to me, snowflake in data bricks. They're not going away. Right. They're winning architectures. Yeah. In the cloud, what data bricks did would spark and took over the Haddo market. Yeah. To your point. Now that big data, market's got two players, in my opinion, snow flicking data, bricks converging. Well, Redshift is sitting there behind the curtain, their wild card. Yeah. They're wild card, Dave. >>Okay. I'm gonna give one more wild card, which is the edge. Sure. Okay. And that's something that when you talk about real time analytics and AI referencing at the edge, there aren't a lot of database companies in a position to do that. You know, Amazon trying to put outposts out there. I think it runs RDS. I don't think it runs any other database. Right. Snowflake really doesn't have a strong edge strategy when I'm talking the far edge, the tiny edge. >>I think, I think that's gonna be HPE or Dell's gonna own the outpost market. >>I think you're right. I'll come back to that. Couch base is an interesting company to watch with Capella Mongo. DB really doesn't have a far edge strategy at this point, but couch base does. And that's one to watch. They're doing some really interesting things there. And I think >>That, but they have to leapfrog bongo in my >>Opinion. Yeah. But there's a new architecture emerging at the edge and it's gonna take a number of years to develop, but it could eventually from an economic standpoint, seep back into the enterprise arm base, low end, take a look at what couch base is >>Doing. They hired an Amazon guard system. They have to leapfrog though. They need to, they can't incrementally who's they who >>Couch >>Base needs to needs to make a big move in >>Leap frog. Well, think they're trying to, that's what Capella is all about was not only, you know, their version of Atlas bringing to the cloud couch base, but it's also stretching it out to the edge and bringing converged database analytics >>Real quick on the numbers. Any data on CloudFlare, >>I was, I've been sitting here trying to get the word CloudFlare out my mouth the whole time you guys were talking, >>Is this another that's innovated in the ecosystem. So >>Platform, it was really simple for them early on, right? They're gonna get that edge network out there and they're gonna steal share from Akamai. Then they started doing exactly what Akamai did. We're gonna start rolling out some security. Their security is fantastic. Maybe some practitioners are saying a little bit too much, cuz they're not focused on one thing or another, but they are doing extremely well. And now they're out there in the cloud as well. You >>Got S3 compare. They got two, they got an S3 competitor. >>Exactly. So when I'm listening to you guys talk about, you know, a, a couch base I'm like, wow, those two would just be an absolute fantastic, you know, combination between the two of them. You mean >>CloudFlare >>Couch base. Yeah. >>I mean you got S3 alternative, right? You got a Mongo alternative basically in my >>Opinion. And you're going and you got the edge and you got the edge >>Network with security security, interesting dynamic. This brings up the super cloud date. I wanna talk about Supercloud because we're seeing a trend on we're reporting this since last year that basically people don't have to spend the CapEx to be cloud scale. And you're seeing Amazon enable that, but snowflake has become a super cloud. They're on AWS. Now they're on Azure. Why not tan expansion expand the market? Why not get that? And then it'll be on Google next, all these marketplaces. So the emergence of this super cloud, and then the ability to make that across a substrate across multiple clouds is a strategy we're seeing. What do you, what do you think? >>Well, honestly, I'm gonna be really Frank here. The, everything I know about the super cloud I know from this guy. So I've been following his lead on this and I'm looking forward to you guys doing that conference and that summit coming up from a data perspective. I think what you're saying is spot on though, cuz those are the areas we're seeing expansion in without a doubt. >>I think, you know, when you talk about things like super cloud and you talk about things like metaverse, there's, there's a, there, there look every 15 or 20 years or so this industry reinvents itself and a new disruption comes out and you've got the internet, you've got the cloud, you've got an AI and VR layer. You've got, you've got machine intelligence. You've got now gaming. There's a new matrix, emerging, super cloud. Metaverse there's something happening out there here. That's not just your, your father's SAS or is or pass. Well, >>No, it's also the spend too. Right? So if I'm a company like say capital one or Goldman Sachs, my it spend has traditionally been massive every year. Yes. It's basically like tons of CapEx comes the cloud. It's an operating expense. Wait a minute, Amazon has all the CapEx. So I'm not gonna dial down my budget. I want a competitive advantage. So next thing they know they have a super cloud by default because they just pivoted their, it spend into new capabilities that they then can sell to the market in FinTech makes total sense. >>Right? They're building out a digital platform >>That would, that was not possible. Pre-cloud >>No, it wasn't cause you weren't gonna go put all that money into CapEx expenditure to build that out. Not knowing whether or not the market was there, but the scalability, the ability to spend, reduce and be flexible with it really changes that paradigm entire. >>So we're looking at this market now thinking about, okay, it might be Greenfield in every vertical. It might have a power law where you have a head of the long tail. That's a player like a capital one, an insurance. It could be Liberty mutual or mass mutual that has so much it and capital that they're now gonna scale it into a super cloud >>And they have data >>And they have the data tools >>And the tools. And they're gonna bring that to their constituents. Yes, yes. And scale it using >>Cloud. So that means they can then service the entire vertical as a service provider. >>And the industry cloud is becoming bigger and bigger and bigger. I mean, that's really a way that people are delivering to market. So >>Remember in the early days of cloud, all the banks thought they could build their own cloud. Yeah. Yep. Well actually it's come full circle. They're like, we can actually build a cloud on top of the cloud. >>Right. And by the way, they can have a private cloud in their super cloud. Exactly. >>And you know, it's interesting cause we're talking about financial services insurance, all the people we know spend money in our macro survey. Do you know the, the sector that's spending the most right now? It's gonna shock you energy utilities. Oh yeah. I was gonna, the energy utilities industry right now is the one spending the most money I saw largely cuz they're playing ketchup. But also because they don't have these type of things for their consumers, they need the consumer app. They need to be able to do that delivery. They need to be able to do metrics. And they're the they're, they're the one spending right >>Now it's an arms race, but the, the vector shifts to value creation. So >>It's it just goes back to your post when it was a 2012, the trillion dollar baby. Yeah. It's a multi-trillion dollar baby that they, >>The world was going my chassis post on Forbes, headline trillion dollar baby 2012. You know, I should add it's happening. That's >>On the end. Yeah, exactly. >>Trillions of babies, Eric. Great to have you on the key. >>Thank you so much guys. >>Great to bring the data. Thanks for sharing. Check out ETR. If you're into the enterprise, want to know what's going on. They have a unique approach, very accurate in their survey data. They got a great market basket of, of, of, of, of data questions and people and community. Check it out. Thanks for coming on and sharing with. >>Thank you guys. Always enjoy. >>We'll be back with more coverage here in the cube in New York city live at summit 22. I'm John fur with Dave ante. We'll be right back.

Published Date : Jul 12 2022

SUMMARY :

Great to have you on the cube. I really appreciate the collaboration always. And by the way, And I can get it to some of the macro data in a minute, if that's all right. For example, we, we certainly saw, you know, Walmart, other retailers, So going back to that larger macro data, You seeing people move to Azure, you got Charlie bell over there, And I think that's an important caveat to make, Is there any insight into any underlying conditions that might be there on AWS And the number two answer the last, you know, quarter, last survey to 60%. And I remember, you know, when I first started doing this 10 years ago, AWS at a 70%, And so the question everybody's asking is will that change? I think that's why we're seeing it because you have to be in And so that is probably causing some friction and complexity in the customer base that again, And then you got big query from Google big Yep. What's the data say, say to us? So when you talk about who's taking that legacy market So legacy goes to legacy. But at the end of the day, what we're seeing from snowflake They are the masters at go to market. And if you compare the two shows, it's clear, who's winning snowflake is blew away Yeah. So I'd be curious to see where they are. And their product first company, yes. I mean data bricks, open source, bring in this tool that too, now you are seeing snowflake capitulate I mean, AWS has the S three and then, He finds the right. They did the stream lit acquisitions stream. I'm really nervous that they have to over factor the they're building data lakes and you know, snow. And I was gonna say, that's the thing with data bricks. I think, you know, to your point about the competition between AWS And I think I saw just the other day, In the cloud, what data bricks did would spark And that's something that when you talk about real time And I think but it could eventually from an economic standpoint, seep back into the enterprise arm base, They have to leapfrog though. Well, think they're trying to, that's what Capella is all about was not only, you know, Real quick on the numbers. So And now they're out there in the cloud as well. They got two, they got an S3 competitor. wow, those two would just be an absolute fantastic, you know, combination between the two of them. Yeah. And you're going and you got the edge and you got the edge So the emergence of this super So I've been following his lead on this and I'm looking forward to you guys doing that conference and that summit coming up from a I think, you know, when you talk about things like super cloud and you talk about things like metaverse, Wait a minute, Amazon has all the CapEx. No, it wasn't cause you weren't gonna go put all that money into CapEx expenditure to build that out. It might have a power law where you have a head of the long tail. And they're gonna bring that to their constituents. So that means they can then service the entire vertical as a service provider. And the industry cloud is becoming bigger and bigger and bigger. Remember in the early days of cloud, all the banks thought they could build their own cloud. And by the way, they can have a private cloud in their super cloud. And you know, it's interesting cause we're talking about financial services insurance, all the people we know spend money in So It's it just goes back to your post when it was a 2012, the trillion dollar baby. You know, I should add it's happening. On the end. Great to bring the data. Thank you guys. We'll be back with more coverage here in the cube in New York city live at summit 22.

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Keith White, HPE | HPE Discover 2022


 

>> Announcer: theCube presents HPE Discover 2022, brought to you by HPE. >> Hey, everyone. Welcome back to Las Vegas. This is Lisa Martin with Dave Vellante live at HPE Discover '22. Dave, it's great to be here. This is the first Discover in three years and we're here with about 7,000 of our closest friends. >> Yeah. You know, I tweeted out this, I think I've been to 14 Discovers between the U.S. and Europe, and I've never seen a Discover with so much energy. People are not only psyched to get back together, that's for sure, but I think HPE's got a little spring in its step and it's feeling more confident than maybe some of the past Discovers that I've been to. >> I think so, too. I think there's definitely a spring in the step and we're going to be unpacking some of that spring next with one of our alumni who joins us, Keith White's here, the executive vice president and general manager of GreenLake Cloud Services. Welcome back. >> Great. You all thanks for having me. It's fantastic that you're here and you're right, the energy is crazy at this show. It's been a lot of pent up demand, but I think what you heard from Antonio today is our strategy's changing dramatically and it's really embracing our customers and our partners. So it's great. >> Embracing the customers and the partners, the ecosystem expansion is so critical, especially the last couple of years with the acceleration of digital transformation. So much challenge in every industry, but lots of momentum on the GreenLake side, I was looking at the Q2 numbers, triple digit growth in orders, 65,000 customers over 70 services, eight new services announced just this morning. Talk to us about the momentum of GreenLake. >> The momentum's been fantastic. I mean, I'll tell you, the fact that customers are really now reaccelerating their digital transformation, you probably heard a lot, but there was a delay as we went through the pandemic. So now it's reaccelerating, but everyone's going to a hybrid, multi-cloud environment. Data is the new currency. And obviously, everyone's trying to push out to the Edge and GreenLake is that edge to cloud platform. So we're just seeing tons of momentum, not just from the customers, but partners, we've enabled the platform so partners can plug into it and offer their solutions to our customers as well. So it's exciting and it's been fun to see the momentum from an order standpoint, but one of the big numbers that you may not be aware of is we have over a 96% retention rate. So once a customer's on GreenLake, they stay on it because they're seeing the value, which has been fantastic. >> The value is absolutely critically important. We saw three great big name customers. The Home Depot was on stage this morning, Oak Ridge National Laboratory was as well, Evil Geniuses. So the momentum in the enterprise is clearly present. >> Yeah. It is. And we're hearing it from a lot of customers. And I think you guys talk a lot about, hey, there's the cloud, data and Edge, these big mega trends that are happening out there. And you look at a company like Barclays, they're actually reinventing their entire private cloud infrastructure, running over a hundred thousand workloads on HPE GreenLake. Or you look at a company like Zenseact, who's basically they do autonomous driving software. So they're doing massive parallel computing capabilities. They're pulling in hundreds of petabytes of data to then make driving safer and so you're seeing it on the data front. And then on the Edge, you look at anyone like a Patrick Terminal, for example. They run a whole terminal shipyard. They're getting data in from exporters, importers, regulators, the works and they have to real-time, analyze that data and say, where should this thing go? Especially with today's supply chain challenges, they have to be so efficient, that it's just fantastic. >> It was interesting to hear Fidelma, Keith, this morning on stage. It was the first time I'd really seen real clarity on the platform itself and that it's obviously her job is, okay, here's the platform, now, you guys got to go build on top of it. Both inside of HPE, but also externally, so your ecosystem partners. So, you mentioned the financial services companies like Barclays. We see those companies moving into the digital world by offering some of their services in building their own clouds. >> Keith: That's right. >> What's your vision for GreenLake in terms of being that platform, to assist them in doing that and the data component there? >> I think that was one of the most exciting things about not just showcasing the platform, but also the announcement of our private cloud enterprise, Cloud Service. Because in essence, what you're doing is you're creating that framework for what most companies are doing, which is they're becoming cloud service providers for their internal business units. And they're having to do showback type scenarios, chargeback type scenarios, deliver cloud services and solutions inside the organization so that open platform, you're spot on. For our ecosystem, it's fantastic, but for our customers, they get to leverage it as well for their own internal IT work that's happening. >> So you talk about hybrid cloud, you talk about private cloud, what's your vision? You know, we use this term Supercloud. This in a layer that goes across clouds. What's your thought about that? Because you have an advantage at the Edge with Aruba. Everybody talks about the Edge, but they talk about it more in the context of near Edge. >> That's right. >> We talked to Verizon and they're going far Edge, you guys are participating in that, as well as some of your partners in Red Hat and others. What's your vision for that? What I call Supercloud, is that part of the strategy? Is that more longer term or you think that's pipe dream by Dave? >> No, I think it's really thoughtful, Dave, 'cause it has to be part of the strategy. What I hear, so for example, Ford's a great example. They run Azure, AWS, and then they made a big deal with Google cloud for their internal cars and they run HPE GreenLake. So they're saying, hey, we got four clouds. How do we sort of disaggregate the usage of that? And Chris Lund, who is the VP of information technology at Liberty Mutual Insurance, he talked about it today, where he said, hey, I can deliver these services to my business unit. And they don't know, am I running on the public cloud? Am I running on our HPE GreenLake cloud? Like it doesn't matter to the end user, we've simplified that so much. So I think your Supercloud idea is super thoughtful, not to use the super term too much, that I'm super excited about because it's really clear of what our customers are trying to accomplish, which it's not about the cloud, it's about the solution and the business outcome that gets to work. >> Well, and I think it is different. I mean, it's not like the last 10 years where it was like, hey, I got my stuff to work on the different clouds and I'm replicating as much as I can, the cloud experience on-prem. I think you guys are there now and then to us, the next layer is that ecosystem enablement. So how do you see the ecosystem evolving and what role does Green Lake play there? >> Yeah. This has been really exciting. We had Tarkan Maner who runs Nutanix and Karl Strohmeyer from Equinix on stage with us as well. And what's happening with the ecosystem is, I used to say, one plus one has to equal three for our customers. So when you bring these together, it has to be that scenario, but we are joking that one plus one plus one equals five now because everything has a partner component to it. It's not about the platform, it's not about the specific cloud service, it's actually about the solution that gets delivered. And that's done with an ISV, it's done with a Colo, it's done even with the Hyperscalers. We have Azure Stack HCI as a fully integrated solution. It happens with managed service providers, delivering managed services out to their folks as well. So that platform being fully partner enabled and that ecosystem being able to take advantage of that, and so we have to jointly go to market to our customers for their business needs, their business outcomes. >> Some of the expansion of the ecosystem. we just had Red Hat on in the last hour talking about- >> We're so excited to partner with them. >> Right, what's going on there with OpenShift and Ansible and Rel, but talk about the customer influence in terms of the expansion of the ecosystem. We know we've got to meet customers where they are, they're driving it, but we know that HPE has a big presence in the enterprise and some pretty big customer names. How are they from a demand perspective? >> Well, this is where I think the uniqueness of GreenLake has really changed HPE's approach with our customers. Like in all fairness, we used to be a vendor that provided hardware components for, and we talked a lot about hardware costs and blah, blah, blah. Now, we're actually a partner with those customers. What's the business outcome you're requiring? What's the SLA that we offer you for what you're trying to accomplish? And to do that, we have to have it done with partners. And so even on the storage front, Qumulo or Cohesity. On the backup and recovery disaster recovery, yes, we have our own products, but we also partner with great companies like Veeam because it's customer choice, it's an open platform. And the Red Hat announcement is just fantastic. Because, hey, from a container platform standpoint, OpenShift provides 5,000 plus customers, 90% of the fortune 500 that they engage with, with that opportunity to take GreenLake with OpenShift and implement that container capabilities on-prem. So it's fantastic. >> We were talking after the keynote, Keith Townsend came on, myself and Lisa. And he was like, okay, what about startups? 'Cause that's kind of a hallmark of cloud. And we felt like, okay, startups are not the ideal customer profile necessarily for HPE. Although we saw Evil Geniuses up on stage, but I threw out and I'd love to get your thoughts on this that within companies, incumbents, you have entrepreneurs, they're trying to build their own clouds or Superclouds as I use the term, is that really the target for the developer audience? We've talked a lot about OpenShift with their other platforms, who says as a partner- >> We just announced another extension with Rancher and- >> Yeah. I saw that. And you have to have optionality for developers. Is that the way we should think about the target audience from a developer standpoint? >> I think it will be as we go forward. And so what Fidelma presented on stage was the new developer platform, because we have come to realize, we have to engage with the developers. They're the ones building the apps. They're the ones that are delivering the solutions for the most part. So yeah, I think at the enterprise space, we have a really strong capability. I think when you get into the sort of mid-market SMB standpoint, what we're doing is we're going directly to the managed service and cloud service providers and directly to our Disty and VARS to have them build solutions on top of GreenLake, powered by GreenLake, to then deliver to their customers because that's what the customer wants. I think on the developer side of the house, we have to speak their language, we have to provide their capabilities because they're going to start articulating apps that are going to use both the public cloud and our on-prem capabilities with GreenLake. And so that's got to work very well. And so you've heard us talk about API based and all of that sort of scenario. So it's an exciting time for us, again, moving HPE strategy into something very different than where we were before. >> Well, Keith, that speaks to ecosystem. So I don't know if you were at Microsoft, when the sweaty Steve Ballmer was working with the developers, developers. That's about ecosystem, ecosystem, ecosystem. I don't expect we're going to see Antonio replicating that. But that really is the sort of what you just described is the ecosystem developing on top of GreenLake. That's critical. >> Yeah. And this is one of the things I learned. So, being at Microsoft for as long as I was and leading the Azure business from a commercial standpoint, it was all about the partner and I mean, in all fairness, almost every solution that gets delivered has some sort of partner component to it. Might be an ISV app, might be a managed service, might be in a Colo, might be with our hybrid cloud, with our Hyperscalers, but everything has a partner component to it. And so one of the things I learned with Azure is, you have to sell through and with your ecosystem and go to that customer with a joint solution. And that's where it becomes so impactful and so powerful for what our customers are trying to accomplish. >> When we think about the data gravity and the value of data that put massive potential that it has, even Antonio talked about it this morning, being data rich but insights poor for a long time. >> Yeah. >> Every company in today's day and age has to be a data company to be competitive, there's no more option for that. How does GreenLake empower companies? GreenLake and its ecosystem empower companies to really live being data companies so that they can meet their customers where they are. >> I think it's a really great point because like we said, data's the new currency. Data's the new gold that's out there and people have to get their arms around their data estate. So then they can make these business decisions, these business insights and garner that. And Dave, you mentioned earlier, the Edge is bringing a ton of new data in, and my Zenseact example is a good one. But with GreenLake, you now have a platform that can do data and data management and really sort of establish and secure the data for you. There's no data latency, there's no data egress charges. And which is what we typically run into with the public cloud. But we also support a wide range of databases, open source, as well as the commercial ones, the sequels and those types of scenarios. But what really comes to life is when you have to do analytics on that and you're doing AI and machine learning. And this is one of the benefits I think that people don't realize with HPE is, the investments we've made with Cray, for example, we have and you saw on stage today, the largest supercomputer in the world. That depth that we have as a company, that then comes down into AI and analytics for what we can do with high performance compute, data simulations, data modeling, analytics, like that is something that we, as a company, have really deep, deep capabilities on. So it's exciting to see what we can bring to customers all for that spectrum of data. >> I was excited to see Frontier, they actually achieve, we hosted an event, co-produced event with HPE during the pandemic, Exascale day. >> Yeah. >> But we weren't quite at Exascale, we were like right on the cusp. So to see it actually break through was awesome. So HPC is clearly a differentiator for Hewlett Packard Enterprise. And you talk about the egress. What are some of the other differentiators? Why should people choose GreenLake? >> Well, I think the biggest thing is, that it's truly is a edge to cloud platform. And so you talk about Aruba and our capabilities with a network attached and network as a service capabilities, like that's fairly unique. You don't see that with the other companies. You mentioned earlier to me that compute capabilities that we've had as a company and the storage capabilities. But what's interesting now is that we're sort of taking all of that expertise and we're actually starting to deliver these cloud services that you saw on stage, private cloud, AI and machine learning, high performance computing, VDI, SAP. And now we're actually getting into these industry solutions. So we talked last year about electronic medical records, this year, we've talked about 5g. Now, we're talking about customer loyalty applications. So we're really trying to move from these sort of baseline capabilities and yes, containers and VMs and bare metal, all that stuff is important, but what's really important is the services that you run on top of that, 'cause that's the outcomes that our customers are looking at. >> Should we expect you to be accelerating? I mean, look at what you did with Azure. You look at what AWS does in terms of the feature acceleration. Should we expect HPE to replicate? Maybe not to that scale, but in a similar cadence, we're starting to see that. Should we expect that actually to go faster? >> I think you couched it really well because it's not as much about the quantity, but the quality and the uses. And so what we've been trying to do is say, hey, what is our swim lane? What is our sweet spot? Where do we have a superpower? And where are the areas that we have that superpower and how can we bring those solutions to our customers? 'Cause I think, sometimes, you get over your skis a bit, trying to do too much, or people get caught up in the big numbers, versus the, hey, what's the real meat behind it. What's the tangible outcome that we can deliver to customers? And we see just a massive TAM. I want to say my last analysis was around $42 billion in the next three years, TAM and the Azure service on-prem space. And so we think that there's nothing but upside with the core set of workloads, the core set of solutions and the cloud services that we bring. So yeah, we'll continue to innovate, absolutely, amen, but we're not in a, hey we got to get to 250 this and 300 that, we want to keep it as focused as we can. >> Well, the vast majority of the revenue in the public cloud is still compute. I mean, not withstanding, Microsoft obviously does a lot in SaaS, but I'm talking about the infrastructure and service. Still, well, I would say over 50%. And so there's a lot of the services that don't make any revenue and there's that long tail, if I hear your strategy, you're not necessarily going after that. You're focusing on the quality of those high value services and let the ecosystem sort of bring in the rest. >> This is where I think the, I mean, I love that you guys are asking me about the ecosystem because this is where their sweet spot is. They're the experts on hyper-converged or databases, a service or VDI, or even with SAP, like they're the experts on that piece of it. So we're enabling that together to our customers. And so I don't want to give you the impression that we're not going to innovate. Amen. We absolutely are, but we want to keep it within that, that again, our swim lane, where we can really add true value based on our expertise and our capabilities so that we can confidently go to customers and say, hey, this is a solution that's going to deliver this business value or this capability for you. >> The partners might be more comfortable with that than, we only have one eye sleep with one eye open in the public cloud, like, okay, what are they going to, which value of mine are they grab next? >> You're spot on. And again, this is where I think, the power of what an Edge to cloud platform like HPE GreenLake can do for our customers, because it is that sort of, I mentioned it, one plus one equals three kind of scenario for our customers so. >> So we can leave your customers, last question, Keith. I know we're only on day one of the main summit, the partner growth summit was yesterday. What's the feedback been from the customers and the ecosystem in terms of validating the direction that HPE is going? >> Well, I think the fantastic thing has been to hear from our customers. So I mentioned in my keynote recently, we had Liberty Mutual and we had Texas Children's Hospital, and they're implementing HPE GreenLake in a variety of different ways, from a private cloud standpoint to a data center consolidation. They're seeing sustainability goals happen on top of that. They're seeing us take on management for them so they can take their limited resources and go focus them on innovation and value added scenarios. So the flexibility and cost that we're providing, and it's just fantastic to hear this come to life in a real customer scenario because what Texas Children is trying to do is improve patient care for women and children like who can argue with that. >> Nobody. >> So, yeah. It's great. >> Awesome. Keith, thank you so much for joining Dave and me on the program, talking about all of the momentum with HPE Greenlake. >> Always. >> You can't walk in here without feeling the momentum. We appreciate your insights and your time. >> Always. Thank you you for the time. Yeah. Great to see you as well. >> Likewise. >> Thanks. >> For Keith White and Dave Vellante, I'm Lisa Martin. You're watching theCube live, day one coverage from the show floor at HPE Discover '22. We'll be right back with our next guest. (gentle music)

Published Date : Jun 28 2022

SUMMARY :

brought to you by HPE. This is the first Discover in three years I think I've been to 14 Discovers a spring in the step and the energy is crazy at this show. and the partners, and GreenLake is that So the momentum in the And I think you guys talk a lot about, on the platform itself and and solutions inside the organization at the Edge with Aruba. that part of the strategy? and the business outcome I mean, it's not like the last and so we have to jointly go Some of the expansion of the ecosystem. to partner with them. in terms of the expansion What's the SLA that we offer you that really the target Is that the way we should and all of that sort of scenario. But that really is the sort and leading the Azure business gravity and the value of data so that they can meet their and secure the data for you. with HPE during the What are some of the and the storage capabilities. in terms of the feature acceleration. and the cloud services that we bring. and let the ecosystem I love that you guys are the power of what an and the ecosystem in terms So the flexibility and It's great. about all of the momentum We appreciate your insights and your time. Great to see you as well. from the show floor at HPE Discover '22.

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Scott Warren, Capgemini | AWS re:Invent 2021


 

(bright upbeat music) >> Welcome to theCUBE's continuous coverage of "AWS re:Invent 2021". I'm Dave Nicholson, and here at theCUBE, we're running one of the most important largest events in tech industry history with two live sets right here, live in Las Vegas, along with our two studios. And I'm delighted here in our studio to welcome Scott Warren US AWS practice, vice president for Capgemini. Welcome. >> Thank you. >> Dave: How's the show been going for you so far? >> Very, very good so far. It's great to be back in person. >> So tell me about your role at Capgemini. What you focus on. You're responsible for the relationship with AWS? >> Absolutely. So managing the relationship with AWS and how we partner, and then probably more importantly, kind of how we go to market with the AWS offering for our customers. So kind of understanding what the customer demand is, how we can help accelerate and get them moving faster out to the cloud, and then building that up as well as kind of industry specific offers on how we can accelerate cloud adoption. >> So when you talk about acceleration often in an organization like yours, there is the tug of war between the spoke solution hearing and pre-packaged things that serve to be accelerators. How do you go about balancing those things and tell us about some of the accelerators that you've developed? >> Absolutely. I think it's always kind of going to be a hybrid between the bespoken out of the box solutions. The out of the box solutions are inevitably always going to take some sort of customization or something like that to make them applicable within a customer's environment. But we all know it's very time consuming and expensive to build something completely bespoke from the ground up. So the way we really address that is we've built something at Capgemini we called it the cloud boost library. It is an online get lab library of thousands of code templates, infrastructure as code snippets that solve deploying your infrastructure and provision your infrastructure on the cloud, microservice design for healthcare and financial services and manufacturing and automotive. >> So industry specific? >> Not just specific and cloud in general. And so we bring that to every cloud engagement we work on. It's our real motto around that is we should never be starting on zero, starting from ground zero and anything we push out to AWS and we can always borrow, steal, modify, and change part of that library specific to that customer demand and need, and really speed up the implementation and get them out to AWS faster. >> Can you kind of double click on that? Give us an example of an accelerator inaction. You don't have to necessarily, if you've got a customer name, fantastic, or you can keep it generic. >> Yeah, absolutely. So we work for a big financial services company that's doing kind of an online data dissemination system, so thousands of public API is to disseminate data out to their customers and partners and vendors and things like that. So we were able to use that library to kind of get the framework for every single one of those APIs. A template, a kind of base function for that, and then use that kind of repeatably across those thousands of API. So we never really started from zero and said, provided 70, 80% kind of efficiency gain on that project versus kind of building it from the ground up. >> So with a customer like that, how did the initial engagement start? Was this a preexisting Capgemini relationship? Was this AWS at the table strategizing bringing in Capgemini. How does that work with your relationships with customers? >> So this was an existing customer of ours that we'd been doing application management in their data center for years. And several years ago, they had a kind of a leadership change happened and a new CTO came in and he laid down the edict that they're now a cloud first organization. So of course all his direct reports and managers started asking, what does that really mean? And they came to us as a trusted partner. And so we started walking them through our framework and template of how we bring our customers from ground zero completely in the data center, completely to a cloud first organization. And at that same time, we also began engaging our counterparts at AWS because we want to make sure we're in lockstep with what they're doing at AWS and kind of one consistent message out to our customer and doing the things the way they want them to be done. We want to unlock the funding programs available from AWS to incentivize that customer, to move out to the cloud. And then really having that kind of three legged partnership with us, the customer and AWS, puts them on the right path for success and in faster adoption of the cloud. >> Capgemini didn't just roll out of college a couple of years ago. (laughs) >> Been around a while. Been around a while. >> So you have an interesting perspective because you just mentioned being involved in the management of a customer's environment and IT landscape that is outside the purview of cloud, at least at some stage of the game. How do you turn being a legacy provider of services into a superpower instead of a liability? >> Absolutely. Yeah. >> How do you do that? And the reason why I say that superpower is because you said cap earlier and I thought in America, but it's a serious question. Some would say, well, Capgemini legacy. No, no, no. What's your reply? >> Absolutely. So what we found is the most important thing about a move to the cloud is understanding the entire application portfolio and landscape and the best way to move into the cloud. Some applications that are very prime for lift and shift. We just want to get them out of the data center, into the cloud very quickly. Other ones that are very mission critical on customer facing very important for the future of an organization. Really need to be looked at with a more modern lens in the clouds. How do we modernize this, make it cost effective, and in a long-term asset, that's going to run in the cloud in a PaaS or SaaS based service offering rather than just IaaS. So all of the legacy work under the previous work we've done for our customers, we understand their application and in data center landscape better, they do in most scenarios. So having all of that data allows us to feed that into kind of some of our tooling around assessing applications and figuring out the best migration path or modernization path. So all of that legacy knowledge kind of puts us in the driver's seat for being the best partner to actually help them with that cloud modernization. >> So with your AWS responsibility as part of Capgemini, it's a bit like having a foot on the dock and a foot on the boat? >> Scott: Yep. >> In terms of an individual customer's requirements, obviously Capgemini can continue to manage what we would refer to as legacy infrastructure while helping to modernize and migrate to cloud. What about this sort of combination of the two that represents the future specifically, AWS is support of hybrid cloud technology. The idea of Outposts, is that something that you are involved with? >> Absolutely. We're seeing kind of Outpost adoption trend up recently, actually. So when we see in certain sectors where a lot of kind of work is being done on the edge, a great example is an agriculture company we work for that has field in soil and weather sensors all over the planet. So monitoring the moisture in the soil, the nitrogen levels, the wind air pressure and temperature and humidity. And oftentimes those fields are in very remote disconnected locations. So we're seeing things like Outpost and snowball edge and different services like that become more and more prevalent for those edge use cases where compute can actually be done on the field and decisions can be made by the farmers that are planters in the field like real time. And then when connectivity comes back around, they can actually beam that back to AWS if necessary. The other kind of scenario we see Outposts really being prevalent is in very sensitive data scenarios. So we have customers in federal government work or things like that. There's just some data due to regulatory compliance that cannot be on the public cloud node yet, yet being the key word there. So Outposts becomes really important in those scenarios where the vast majority of the data and the assets go out to AWS, but the very, very sensitive data due to regulatory reasons, we keep in the Outpost can still kind of harness the power of AWS on that. >> You know, that brings up another interesting subject, the difference between where technology actually exists today and where people exist culturally today in terms of their acceptance and adoption of technology. There are absolutely cases where data residency, data governance requires that it be onsite. >> Scott: Absolutely. >> Then again, there are a lot of cases where people are just concerned about not having their arms around the data. So the perception that it isn't as safe in the cloud, as it is in the customer's data center is often a misguided, >> Scott: Very much so. >> Perception. So that's obviously an inhibiting factor to cloud adoption in some way. What are some of the other things that you see that are headwinds? Because it's been talked about widely here 80% or more of IT spend is still what we would think of as on-premises. >> Scott: Data center. Yeah. >> Not cloud. Those lines are being blurred with things like Outpost. I contend that in five years, when we talk about cloud, that's going to be sort of an irrelevant term. >> Yeah. >> It's really like, well, because it doesn't matter where it is. It's all virtualized. >> Compute and storage somewhere. Yeah. >> The headwinds that you're seeing. And again, they can be irrational headwinds or they can be technical bottlenecks. >> Yeah. I think the biggest one is business understanding what the cloud is and them adopting it. I've had a couple meetings that were a new thing for me this week, where I met with the chief marketing officer for one of our customers. So we're meeting with CTO, CIO, VPs, directors in the IT space, but this marketing officer wanted to meet with us. And she was kind of very cloud knowledgeable. She understood IaaS, SaaS, PaaS and the costing models of cloud consumption and some of the services. In her organization is kind of already all in on AWS. And she had seen this happen, this transformation happened on the IT side. And she wanted to know how can I, as the head of my marketing department start to harness the power of the public cloud to drive business outcomes within my area. And that was a really interesting conversation for me and kind of got me thinking that I think the business is going to start understanding, and that the lines between IT and business are going to begin to get blurred a little bit with the power of AWS and other hyperscalers and all the capability that's available to our customers once they get moved out there. >> In today's keynote, Swami talked a lot about data and the data-driven companies, or rather companies that are not data-driven. >> Yep. >> Are going to be left behind. And I thought it was interesting in the survey. He mentioned 9% of companies reported not looking at data at all for their decision-making process. We need a list of those companies so we can short their stocks. (laughs) And we can help them out. (laughs) Or you can help out, or you can help them out. Exactly. I'll refer a half to you, and I'll short the rest. How's that feel? Is that a deal? So within your world of things you do with AWS, with Capgemini on behalf of the customers, what are some of the tip of the spear things that are the most exciting from a buzz perspective and what are sort of the next gen things that you're thinking of? It could be something you literally just heard about announced over the last couple of days. What does the future hold? >> Absolutely. We kind of look at that is what we classify our intelligent industry offering. And so it's really industry specific offers and services that are going to kind of change how specific industries do business. A really good example is we do a lot with the automotive industry. We started working with the OEMs that are kind of producing electric vehicles and autonomous driving vehicles. And we've actually built a framework that lives on top of AWS called connected mobility solutions. So connecting all of the driverless functions of a car back to the mothership or the cloud, the cloud instance. And I think things like that are really kind of tip of the spear where it's, again, out on the edge, not in a data center or in a cloud, but gathering all that data from connected devices in different areas and kind of how we're going to manage that and enable that and make it secure and safe and reliable and things like that. >> Yeah. Yeah. I have direct experience with some of that. I have a car that won't allow me to access all of its self-driving features. I bet I can guess because of the way I drive. (laughs) Yep. The cloud is not all wonderful. It's not all lollipops and rainbows. There is a bit of a downside to it if you're a crazy maniac like myself. So Capgemini, hasn't just been a standalone organization. You've absorbed and merged with all sorts of different organizations. I imagine you have organizations that are specifically focused on AWS in addition to other clouds. >> Scott: Absolutely. I can manage that culturally. >> That's a good question. So three years ago, me as the Capgemini group as a whole entered into a three-year partnership called Project Liberty with AWS. And it was a three-year plan we had targets and numbers on both sides, but it really kind of unified how we were going to do AWS and cloud work across the Capgemini organization, all working under one program towards one common goal, on developing accelerators and solutions and go to market offerings, kind of with one thing in mind to drive that AWS partnership and growth. So that's really been kind of the big driver for us within Capgemini over the past three years, is that what we call Project Liberty internally. And then just recently about a year and a half, maybe two years ago, we acquired one of the world's leading digital engineering firms called Altron. Big presence in Europe, Southeast Asia and North America. And they brought kind of a whole new flavor of how we do cloud when we're talking about digital twin in the cloud, on the factory floor and actually engineering of products and in driverless vehicles and electric vehicles and things like that. So bringing all training and being able to include them in our overall kind of cloud AWS message and bringing their book of offers in has really expanded our offering as well. >> How has talent recruitment and acquisition been for you guys? Are you faced with the same challenges that others are? Which is we need educated people. Give the pitch, so my kids hear it. So they understand. The graduate was plastics, right? That's the future? >> Yeah. >> Cloud services, without Capgemini, all the technology that AWS produces is essentially worthless. If you can't connect it to business value and outcome, and that's what you do. So how has that looked for you? >> Yeah, we hae the same talent challenges as everyone right now. So we're really taking the thought process of let's take people who aren't traditionally in the technology field and begin training them up on the cloud and the different technology areas. >> You do that at Capgemini? >> We do that at Capgemini, yeah. So we're running in conjunction with AWS big boot camps where we bring people in and- >> Who are this people? Not to interrupt, just a few seconds left. What's the profile of somewhere? >> Yeah. So a lot of- >> I want to hear the unconventional ones, not the computer science person who doesn't know cloud. Who are you bringing in on this one? >> New college hires who majored in the non-related IT field completely psychology, social sciences, whatever it may be. But who had the aptitude and then kind of the one to learn cloud in IT. So we bring them in. And then looking in our Capgemini Organization internally at our recruiting organization, our marketing organization, our partnership organization, and some of those people who are early on in their careers and may want to pivot to the technology side. We're starting to ramp them up as well. So it's been a very effective program for us. And I think something we're going to continue to invest in further. >> That's a very satisfying part of what you do to be a part of. >> Absolutely. >> Well, Scott, I got to tell you it's been a great conversation. For the rest of us here at theCUBE our continuous coverage continues here at AWS re:Invent 2021. I'm Dave Nicholson signing off for a moment. But keep it right here theCUBE is your technology hybrid event leader. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

I'm Dave Nicholson, and here at theCUBE, great to be back in person. the relationship with AWS? So managing the relationship the spoke solution hearing So the way we really address and get them out to AWS faster. You don't have to necessarily, it from the ground up. how did the initial engagement start? and in faster adoption of the cloud. a couple of years ago. Been around a while. that is outside the purview of cloud, Yeah. And the reason why I say that superpower So all of the legacy work that represents the future that cannot be on the and adoption of technology. So the perception that it What are some of the Yeah. I contend that in five years, It's really like, well, Compute and storage somewhere. The headwinds that you're seeing. and that the lines between IT and business and the data-driven companies, that are the most exciting So connecting all of the of the way I drive. I can manage that culturally. of the big driver for us That's the future? and that's what you do. in the technology field We do that at Capgemini, yeah. What's the profile of somewhere? not the computer science in the non-related IT field completely to be a part of. For the rest of us here at theCUBE

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David Lehanski, NHL & Rob Smedley, Formula 1 | AWS re:Invent 2021


 

(tubular bells chiming) >> Welcome back to theCUBE's coverage, AWS re:Invent 2021. I'm John Furrier your host of theCUBE. We're here, get all the action wall-to-wall coverage. The keynotes with the new CEO, Adam Leschi just happened. A lot of action wall-to-wall coverage for days, and we'd love cloud computing because it impacts business. We love all that, but when it impact sports, we love it even more because it can relate to it. You can see the two great guests here from the NHL Formula 1. We got David Lehanski the EVP of business development and innovation at the NHL, Rob Smedley, director of data systems at Formula 1. Gentlemen, thanks for joining me today in theCUBE. >> Thanks for having us. >> So obviously formula one we know is very data driven. Pun intended, NHL has a lot of action going on as well with innovation streaming, et cetera. Let's get into it. You're both Amazon customers, right? We'll start with you. Formula 1, big partnership with AWS. What's that about? how you guys look at this cloud as you guys go to the next level? Cause you're under a lot of pressure with the data, from the cars and standards and all that good stuff. What's up. >> What's going on? >> Well, I mean, you know, it started probably four or five years ago with the acquisition of Liberty media and formula 1, and there was a real drive towards data. There was a real drive towards, you know, unearthing all of the data that we've got, you know, formula 1, arguably probably generates the most data, this most sports data of any sport on the planet. You know, we have car telemetry data, timing data, metadata, image data, you know, we own all the video data, and the audio data of driver radio, tire data, weather data, you put all that together. You got to, you know, a real massive data. And it was just about trying to unearth that and, and engage the fans more. And that's where the partnership with AWS come from. >> And the competitiveness in formula one I know is really high. You got a lot of smart people on these teams looking for an edge. And I know it's like, it's a whole new world with data as things get exposed. So I got to ask you, what is your job? Are you there to like to corral the data that kind of set standards? What's your role? >> Well, my role is essentially, to use the data at central league level, if you want, for all the franchises, that's all 20 drivers, within the 10 teams to try to, you know, use that data in whatever way possible, whether it's the new car or whether it's the F1 insights powered by AWS to try to engage the fans more. You know, we've understood that data, is really important to tell the story of Formula 1. And it's really important to reach different demographics as well. The younger demographics, the young, the gen Zedders is, you know, those types of guys, it's really important to get to them, because you can condense and at one hour 45 race down to five minutes, right. Which is what they want. So this has been a really important step for us. And a really important part of that journey has been the enablement. >> And I can see the whole e-sports thing I could see after a race. Okay. Now the fans race amongst themselves, as the technology simulation gets better, only headroom there. So to speak. >> Yeah, yeah, absolutely. I mean, that's what we're, you know, that's probably the next generation of what we want to do with the data is we want to make it much more interactive. We're already giving, you know, through the insights and through, you know, the way that, we're trying to tell stories with the different data assets we're already trying to do that, in a much more proactive way of telling the story. The next level of that. is completely immersive, is interactive. And that's what we call the 21st drivers. So there's 20, formula 1 drivers. Right. But, we want to build systems using the data and gamification where you can embed yourself and immerse yourself in that, in the races, the 21st driver and race against the other guys on a Sunday afternoon. >> Awesome. Dave, let's get to the NHL National Hockey League. You guys are doing a lot of good stuff. You're the EVP of innovation and what's going on over there. How do you see the cloud helping you guys innovate. what's on your agenda and what's your role? >> Wow. I don't know if we have enough time, but at the highest level, you know, we're trying to expand and enhance the way we produce and present our game to the world. You know, our sport, we have some similarities, but there's a lot of differences based on the uniqueness of the sport. Statistics, hadn't really been a big part of the National Hockey League in the way people consume the game. I always say, you know, goaltenders have two statistics that have been used to evaluate them. And they were the same ones that were used to evaluate them back in 1917. So almost again a hundred years where it hasn't really evolved that much, but we think there's so much there that can really enrich and transform the game. So we're trying to partner with AWS and the best technology companies in the world to figure out how we can start to capture that data and turn it into meaningful content and experiences that allow fans to go a little bit deeper and a little bit broader. >> Yeah, I can see the data being used for also seeing what the NFL is doing a lot with the safety. Hits are getting harder and faster in the NHL. I mean, the collisions, the equipment, everyone is going faster. That's a big safety issue too. Isn't it? >> There is a safety component too. And it, look, that is one of the unique things about our sports. Both of us are speed involved. The speed though, for us, it's not just on the ice, it's also the pace of play, right? So when you have a stoppage, it's typically 10 or 15 seconds long. So there's not a lot of time to integrate data, to tell stories, to build and graphics and visualizations. So the first phase for us was to build the tracking system that could capture the positional, the positions of the puck and the players throughout the course of every game. And that's generating a massive amount of new data. Now we're trying to add video to that data so we could start to use it to create entirely new experiences. >> What are you guys thinking about from a fan experience as you look at the analytics. Are they interested in more like the, where the puck is, how fast people are going, what are some of the analytics sharing? >> So it depends, Right? So from a fan standpoint, you know, avid fans really want to, they want to go deep and they want understand controlled zone entries and like, you know, things that are really inherent to, you know, the core factors for determining outcome. Casual fans, they like just on knowing speed, right? How fast is the puck moving? How fast are the players moving. Before we had the system, we weren't able to produce it. Before we had AWS, you won't be able to produce that in real time and overlay it onto a game. So we could go even deeper when it comes to players and coaches and media partners, but the ability to build a solution that works in real time to give them the data and the video that they can use to tell those stories is born from AWS. >> And that brings up a great point. I'd love to ask both of you, if you can answer this question about the fan expectations. One of the big trends coming out of this re-invent this year as cloud is creating more capabilities, but the users and the consumers have new expectations. They want it on mobile, they want the highlights, they want everything. They want the data, there are data junkies. They want everything, cause they're immersing, into the experience with multiple touchpoints. TV, app. Whatever. >> I think that's right. And I think that it's up to, you know, as David's just saying that the two sports here with a lot of similarities and you can see that we're both on the same journey and that's because it's been driven in the end by the consumers, it's been driven by our customers. And, I think that now we're on, you know, what I would call the data flywheel, where there's a lot of inertia and it's just getting stronger and stronger and stronger. And this was, if we go back say three, four years when we started the partnership with AWS and we started to get really deep into the data and understand, you know, what the objectives of this whole exercise were, we always knew that there'd be a point where it started to build a lot of momentum and have a lot of inertia and that's, what's happening now. There's a real thirst for it, right? And it's not just, you know, even the naysayers, you know, even the people that kind of looked at it and went, well, why are you filling my screen with data exactly the same as what Dave says, you know, since you know, the goaltender since 1917, you've used the same two stats to evaluate that particular player. In formula 1 it's been exactly the same. So we started to introduce stuff which had been the same state as core for 70 years. And they say, well, what's all this about. Now, those people can't live without that. Right? It's become, a key part of the broadcast. >> And it creates new products, like things like Netflix, who would've thought a series would be on Formula 1, a soap opera for formula 1 in behind the scenes, driving to survive has been quite an acceleration for fan base. I mean, techies in Silicon valley and all around the world have told us like, hey, you know what? That exposes the nerdiness of Formula 1. Kind of cool. So who would have thought, I mean, there's going to be shows on this whole other level. >> I think, another point to add it is about increasing your distribution points and getting your content out to as many people as possible through as many platforms as possible. But I think in addition to that, it's really about, Rob started to touch on this personalization and customization. What can you do within those platforms to give fans the ability to sort of create their own experience? Right? So data highlights, huge, huge, huge level of importance. >> I think community is going to be a big part of this too. As you start to see the data creates more interactions and more progression, if you will. Community, I'm a Bruins fan in California. There's not a lot of Bruins fans, mostly sharks fans, but I got to get online. Where am I? Where's my tribe. I want to hang, that's not just on Twitter. >> Yeah >> So there's a whole another level coming. How do you guys see community developing in your sports? >> I think the community is the biggest factor in all of this. Right? And it's kind of bringing together. It's a global sports community, first and foremost, but then you've got these pockets. So you've got NHL, NFL, you've got formula 1 and they're all gaining popularity, but it's all through really everybody being on this same journey. Everybody's on this same journey of involving tech in the sport of revolutionizing their particular sport. And it's building this global community. I mean, In formula 1, we've got a billion fans worldwide, but that's growing, it's growing every single year, but it's only growing because we're starting now to get to that younger demographic, formerly one could never get to the demographic, you know, formula 1 fans looked like us, but now it's starting to really improve our system. >> The virtualization of this hybrid world we're living in opens up the doors for more access. >> Absolutely. Yeah. And I think that's the key point here. And again, they've touched on it. It's the personalization. It's using data and platforms and packages to personalize somebody's engagement with their particular sport. >> I got a couple of questions from the fan base, I knew you guys were coming on. I want to get to you , first, Rob, how has F1 been using Amazon and the cloud to develop the new 2022 race car? >> Well, I mean, it, I would say it's no exaggeration to say Amazon technology enabled, was the key enabler in as being able to design that 2022 car, you know, we designed it in a virtual environment called computational fluid dynamics. You know, the simulations, when we were first running design iterations, were taking something like 40 hours with when we started running it on the EC2, you know, spinning up 7,000 calls, something like that. We got that down to seven hours, manageable. We designed the whole new car. >> Awesome. On the NHL, the question here for you, is that okay, how is the young generation coming into the game? What's changed with the innovation that's impacting, how the games played and how the young guns are coming up? Is there any in technology enabling that? >> Sure. You know, so we're looking at the type of content that younger fans are gravitating to, obviously highlights and dance games, but we talked about it before the ability to see what they want to see with regard to that. So, you know, where we're trying to get to is where you could watch a game and ultimately decide whether or not you want to turn on a right rail of real-time statistics for your favorite player, for your favorite team, for a specific event, whether or not you want to turn on the ability to network with your friends across social platforms, whether or not you want to turn on the betting functionality, whether or not you want to turn on the game functionality. Right? So this is how the younger generation really wants to consume the data, like sort of, they want to see what they want to see, when and how they want to see it. So we're working on that. And then there's everything that goes beyond that. The world of NFTs and VR and AR and alternate forms of content distribution, none of that would be capable or available if not for the ability to capture process and distribute data and video in an aggregate in real time. >> You know, I really think we're onto something so new here. And if you guys are really kind of illustrating the whole point of how being in person, the old model of physical, I don't have to go into arena to watch hockey or go watch formula 1, and hopefully it's on TV. Maybe it's got coverage here and there, but now with hybrid, you can integrate the experiences from the physical in-person where the asset is. >> Absolutely. >> And to virtual and just open up completely new hybrid use cases. I mean, this is brand new. There's no standards. >> Not, exactly. And that's something that we're really starting to look at, which is the event of the future. You know? So how would you bring, how do you mismatch? How would you bring that whole data experience and that whole broadcast experience to the actual event, the live event, and how would you bring the live event to somebody's front room? It's the hybrid model, right? And this is definitely next generation of how we're using the data. We're working with AWS. We're calling it event of the future. It's really, really exciting. I mean, you can imagine going there, to a formula 1 race, you're sat in the stands. You're no longer, you know, watching a car pass every few seconds and wondering what's going on. You've now got AR, VR that you can kind of put up and lay-up across what's going on the track. >> Well, a lot of people would love to get you guys' reaction to this comment online. Cause this is big, I see a lot of naysayers out there because they're so locked into the business model of the physical location. There's a lot of investment in events like this, wants me to buy tickets and show up. So they call it a one-way door here in the industry, they don't want to go through that one way door, but I'm saying that door has already been passed. It's like you're in this hybrid world is here. If you don't get out in front of it, you're going to be toast. So the question is, how do you guys think about this when you talk about the business model of experience? Cause you have to get in there and it's not super great right now on virtual. It could be better. It has to get better. So it's a balance. How do you guys talk about that in your respective fields to educate the potential? I won't say naysayers, but yeah. >> Yeah no, no, no. So we believe it wholeheartedly. You know, when you think about the inner arena experience, there's a lot of infrastructure that needs to be in place to be able to deliver those types of experiences to fans, while they're in the building, we wholeheartedly believe that the people who are paying the most to see our games should get the best possible experience. So there should be no replay, they don't get, there should be no game that they can't access, no application that they couldn't have on their phone, but you need to have, you know, fairly advanced wireless in the arena infrastructures in place. You need to have a lot of cloud infrastructure and services there. So, you know, that's why we're leveraging Kinesis and SageMaker and AWS elemental services to get all of it condensed, operating in the cloud and distributed. So if you're a fan at a game, they're 18,000 other people, like you trying to access a mobile phone to place a bet on a real-time event that just happened, you can actually do it, but a lot needs to go into that. >> Yeah, that's really good insight because what you're pointing out is is that the physical location is the first party asset. That's the key. You build on that, invest in that and then feed it out into the next world and then figure that out. Do you agree with that. >> Absolutely. 100 percent correct. Well, 100 percent agree with everything that David just said. And we've got probably, you know, an even bigger challenge because we've got these 20 sites where we lift and shift 20, 23 races, you know, all round the world where we lift and shift every couple of weeks, and they're not arenas either. They're, you know, these are huge sites. These are you know, five, six kilometer by five, six kilometer square sites. So trying to do everything that David just said in that space, we can open it. >> Yeah, we just turn the lights off, it's over, he's got to pack it all up. >> The private 5G is going to totally help. You can run drones and have full blanket coverage over the location. That's good. That's good stuff. Final question for you guys on data, because I think this is something that we've been kind of talking about on theCUBE over the past year, we see open source software has become a huge success. Do you guys see opening up the data to your fan base and seeing e-sports races in formula 1, is just going crazy. Everyone loves it. It's not there yet but the equipment having your own car in your living room, but it's close, pretty close, it's there. Opening up the data, how do you see that potential? Because there are people who want to maybe code on top of it. How do you guys view that? >> Well, I think it, has to, I mean, Dave, again, touched on this earlier when he talked about, you know, the difference between the casual and the avid. The avid, you'll never, ever satisfy the average thirst for data, right. They want to do what I did and sit on a pit wall and manage a grand Prix team. And that's great, you know, it shouldn't just be for a privilege, you know, 10, 20 people in the world to do that. We should be able to give everybody that experience because we have the technology and the ability and the know how to be able to do that. And that's where, you know, again, partnership with AWS, where we're talking about something called the virtual pit wall. So, you know, the pit stands where it's kind of like the mission control. We want to be able to bring that to the average. And it's just getting deeper and deeper layers where you can set up your bespoke environment. You can set it up just as if you were a race engineer or a team strategist, one of those guys, and you can just get deeper and deeper. And then you start to lay over that. You start to build your own models. We bring in simulation into that whole area. And, you know, it's exactly the same as what you have in the teams. You just go deeper and deeper and deeper. >> What's it like to be on the pit wall there, managing teams. what's it. (men laughing) >> Hmm scary sometimes >> Nerve wrecking. >> Nerve-wracking, I mean, I talked about, you know, the gen Zedders who want the, you know, a two hour race to pass in five minutes, it passes in five minutes. Cause there's so much going on. You know, it's kind of like being the coach or the, you know, the football manager, you know, you're under a lot of pressure. You've got to make the right decisions. You've got to, you know, you've got to make decisions in split seconds. Everybody's an expert 10 seconds after the decision has been made. It's that type of thing, but it's great fun, you know. >> I can see virtual Formula 1 being a hot total hit because with all the data and now autonomous vehicles, you can almost have a collective kind of team approach, like swapping out AI in the cars in real time from the virtual pit. >> Yeah. And again, you know, I'm just going to name check deep racer because you know, AWS deep racer, you know, we formula 1, and AWS deep racer. We did an activation about a year back in the first lockdown, in the first COVID lockdown. So we took a couple of formula 1 drivers, Daniel Ricardo being one of them. And then we built out this deep racer platform and we're trying to look at how we can bring that more, you know, more together. So you've got this virtual, sorry, this AI car, this autonomous car, and you've got formula 1. And how do we merge those two worlds together? And again, that's just trying to immerse people more in the experience. >> Alright, final question. What's the coolest thing you got going on in each of your respective innovation fields with AWS? What would you highlight your favorite innovation or coolest thing you're doing? >> Well, I can't tell you about the coolest, right. That's for sure. Look, I just think what we're doing with AWS with regard to AIML around data and statistics analytics, based on what I said earlier, the evolution of statistics and analytics and hockey really hasn't taken hold, we're there now. The ability to really take a game that's has so much volatility, and we're the only professional teams sport that has personnel changes occurring in life play. So you never really know who's on the ice and the ability now to deliver real-time graphics and visualizations in the broadcast based on movements that had just played within milliseconds. And, we're starting to do that today with shot and save analytics with AWS. So where that can go in the future is really, what's probably the most exciting because it'll totally transform the way fans consumer our game. >> The NHS has always been on the cutting edge on the tech. Been following you guys for years, congratulations. Rob, the coolest thing you're working on, from Amazon, that's cool, and in formula 1 that's in your plate right now. >> Do you know what, I mean, there's so much going on at the minute. It's really difficult to choose any one thing. I think the whole partnership it's everything that we wanted it to be that, you know, the whole way that we're moving data forward and where we're revolutionizing this sport in a lot of ways, you know, sport has sat still for a long time. And to go through that digital transformation, you know, with Amazon and you know, in all the various areas that we're working on, I just think it's all, you know, it's all really, really cool. I mean, it's just moving forward at such a pace. Now. >> If you don't mind me asking why I got you here on the whole data thing, I'm just thinking about if I was on a team, I'd be like, okay, there's a whole new wild west. It's this arbitrage of data, we'll get over on the other team. Do you have to watch out, do you guys talk about like watching teams actually, I mean, it's actually innovative that they can get an edge, but an unfair advantage if they actually had used the data, is there like discussion around, like who can use the data, which teams? >> Of course. I mean, you know, when you get down to the franchises, each team can only use its individual data. You know, that's where we have key insight up at the league level because we've got, you know, a subset of all of the teams data. So we can kind of see everything that's going on. >> And watch out for the hackers coming in and get that data. >> Oh, well, alright, we've got pretty good security. >> Guys, thanks for coming on. I love the sports angle on this. It's really awesome. I think this is a great example of how cloud and digital lifestyle is coming together. The tech integration with the fan experience and the business models are super compelling, and I think that's illustration to just every other business. Thanks for coming on theCUBE. Appreciate it. >> Awesome. >> Thank you. >> Okay so theCUBE's coverage here at AWS re:Invent. I'm John furrier, your host in theCUBE. You're watching the leader in event tech covers theCUBE. Thanks for watching. (soul music)

Published Date : Nov 30 2021

SUMMARY :

and innovation at the NHL, as you guys go to the next level? that we've got, you know, And the competitiveness to try to, you know, And I can see the whole e-sports thing I mean, that's what we're, you know, How do you see the cloud but at the highest level, you know, and faster in the NHL. it's not just on the ice, What are you guys thinking but the ability to build a One of the big trends coming even the naysayers, you know, in behind the scenes, driving to survive the ability to sort of create and more progression, if you will. How do you guys see community to the demographic, you know, The virtualization of this It's the personalization. I want to get to you , it on the EC2, you know, how is the young generation the ability to see what they want to see And if you guys are really And to virtual and just open up and how would you bring the live event love to get you guys' reaction the most to see our games it out into the next world And we've got probably, you know, he's got to pack it all up. the data to your fan base and the know how to be able to do that. on the pit wall there, the gen Zedders who want the, you know, from the virtual pit. deep racer because you know, What's the coolest thing you got going on and the ability now to been on the cutting edge that we wanted it to be that, you know, the whole data thing, I mean, you know, and get that data. alright, we've got pretty good security. and the business models I'm John furrier, your host in theCUBE.

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Bob Laliberte | Aruba & Pensando Announce New Innovations


 

>>Mhm Yes. Hi and welcome to the Aruba Pensando announcement. I'm lisa martin. Hopefully you've seen the announcement from Antonio and john but if you haven't, we're going to dig into it from an analyst perspective joining me is bob La Liberty, senior analyst at Enterprise strategy Group to unpack the announcement, bob. Welcome to the program. >>Thank you very much. Great to be here. >>So in this case anybody hasn't seen the announcement go ahead and give me an overview, what are these two companies announcing? >>Yeah, absolutely. So essentially what you've seen is is that Pensando, who's been developing this distributed services platform to be deployed as an intelligent card, basically has taken their technology and incorporate it into an Aruba switch. So now you can get distributed services, all the great capabilities that Pensando has been working on combined with an Aruba top of rack switch, all managed under the Aruba fabric controller. Um so you've got a really simplistic way to be able to provision, configure and update and assigned policies to all those great Pensando state full services in the top of rack switch for an existing data center environment >>and what's your overall synopsis? Is this a disruptive technology? What do you think? >>Yeah, I really like this. I mean the whole goal of developing this technology was to be somewhat disruptive. It was to enable data center organizations to basically recreate what hyper scale hours are doing and the whole concept is around how do I improve, how do I distribute the services that are needed to help my application to protect my applications closer to the applications themselves. Um so I really find that this is something that's that's really needed. You know, we've seen the pendulum swinging towards distributed. But the interesting part about this announcement is that the majority of applications still reside in existing data centers. And the other the other kind of interesting pieces that, you know, cloud native, everyone talks about cloud native applications, but cloud native doesn't always mean public cloud only and that organizations are actually gonna run them in a hybrid. So organizations need to figure out how they're going to run these cloud native applications and their existing data center environments. And what the combination of the technologies enable organizations to do is to basically retrofit if you will that top of rack switch and be able to deploy, excuse me deploy those distributed services at a top of rack switch, instead of having to either rely on existing hardware appliances that are pulled off to the side of the network or to have to deploy agents onto the server which could impact the application performance. So they've kind of hit that that goldilocks spot of being able to provide distributed services without impacting the application performance. In fact, when you look at it from that perspective of its not having to go to that appliance pool any longer, it's actually going to increase the performance, right? Your latency is going to be a lot lower because instead of hair pinning through the core of your network. Now you're just going to your top of rack switch so it's going to improve the performance. >>Everybody wants improved performance. Especially in this the fact that things are continuing to stay distributed and we probably will have some part of that be permanent. So bob how do customers upgrade or integrate this into their existing environments? Talk to me a little bit more about that and the simplicity, it sounds like what you're saying with which they can do that. >>Yeah, this should be a fairly minimally minimally disruptive uh type of integration, essentially what you're doing, if you've got a high availability top of rack up environment, you're going to be swapping out one top of rack switch at the time. And organizations do this quite often when they're upgrading for capacity and things of that nature. So in this case it's simply going to be replacing the top of rack switch and organizations can look at different ways of how they want to do this. You know, to start, they might want to look at where they're critical applications are and deploy them. They're so they've got the services, it might be based on looking at where I don't know, you might have some regulated services, right. Pc I things like that that need to make sure that they've got higher levels of security. So essentially it's all about just simply deploying those top of rack switches going on to Aruba's fabric controller being able to spend that up, configure apply the policies and the security policies that you want to employ for those applications and and let it run >>Talk to me about this in certain context that we know some of the industry's every industry obviously has been affected by the events of the last 1819 months. What we think of manufacturing, healthcare, financial services give me uh your perspective into some of the customers in those industries and how they'll be able to take advantage of this technology as their environments continue to distribute. >>Yeah, I mean I think that the interesting piece of this is that, you know what it's really about for any industry, it's about as they modernize their data center as they modernize their applications. Right? So we've seen the transition from um monolithic too. So a based apps to microservices based applications and and that's really what's driving this because what's happening in all those organizations now, there's a lot of of communication within those applications themselves. Right? Because instead of having one monolithic application or two or three pieces of an application, you could now have dozens or hundreds of pieces of an application that need to talk to each other. And so the key for all of these industries, right, Regardless of the industry, when you're deploying this is how do you secure that communication, how do you make sure that East west traffic is being fully protected um because as organizations, you know, the legacy approach was castle and moat protect the perimeter, which was great. But if you got inside that perimeter right then the malware could really put periphery slow, deliberate, sorry, can't talk today. Um, but the idea is now, how can I deploy services that are able to protect that east west traffic as well? And so by deploying those services at the top of rack, you can do that more easily without having any kind of an impact. Right? So I think that you know the zero trust is what it's the mantra is never trust always verify. And so that's what organizations are looking to do. So even if there is a malware attack and they do get inside the data center that it's not able to spread throughout that organization. >>Got it. And that's absolutely critical. We have seen the security landscape change dramatically in the last year and a half, we've seen this massive spike in ransom where it's companies in every industry. I now know that it is not a matter of if we get attacked, it's when we've seen a massive increase in detail. So let's kind of dig into, You mentioned some of the benefits in terms of low latency performance, let's unpack the security level there. What are some of the things that you've seen in the security landscape where zero trust is absolutely critical for every industry? >>Yeah. Well like I said, it's really all about how do you make sure you're protecting there's a lot more communication going on within your application itself and how do you protect it? And so as that landscape has changed, it's critically important for organizations to adapt to that and to be able to, you know, make this change happen. So I mean we've seen this in the hyper scale is right. They've deployed the technology, they have it running at the right and those, those intelligent cards at the server level as close as they can. But for an existing data center, it doesn't make sense, right, unless you're replacing your whole data center, which is obviously incredibly disruptive. It's this is really about how do you insert those services in a minimally minimally disruptive way. And that's what that's what's really key here. The other interesting pieces because of the location, because they can track that east west traffic and apply the security policies to it and they can see all that and they've got visibility into it. They can then take that information and they can export it to existing other security tools. So you're not going to get rid of your perimeter security, you still need that. So this is more about a defense and depth about securing or augmenting your security posture and creating much more, much more, much tighter security around those modern application environments as well. So, so having this capability, like I said, it really starts to democratize that, that capability and the functions that the hyper scholars have and it brings it into existing enterprise data center environments and I think that's really what's important. And then, like I said, as organizations progress, they can take the data that they're collecting and they can leverage that with XDR solutions, right? Feed it into other, you know, sense or things like that. That can really help organizations um, you know, enhance their machine learning algorithms and things like that. The more data you can collect, the better you can, you can nail down the the policies that need to be provided there. >>Well, that's important too. As every company these days either needs to become a data company or if they don't, they're probably not going to be around much longer. Talk to me about the overall security kind of like implication you said this is going to help organizations in any industry augment their overall security posture. That's so critically important these days. >>Yeah. And it's like I said, it's really about having that that full visibility into the east west flows for these. So, and their ability, the distributed services switch is able to stream all of that telemetry of those flows right? And that can be complemented by the existing north south firewall telemetry as well. So you've got all this data for the XDR engines and things like that so that you can really determine whether there's an insider attack where there's any movement of malware, things like that, whether there's an external actor that's gotten into the data center, so it really provides you with a lot more visibility and that visibility provides that data that you talked about. So that's really what's key here and again, it's the ability here is that you're not needing to deploy XDR agents on every workload so there's no impact to the application performance when you're doing it in this this matter. So that's what makes it a really kind of an elegant solution to being able to modernize and deliver these capabilities into an existing data center environment. >>What do you think the timeframe is for an organization to be able to take advantage of this technology? >>Yeah, that's a good question. I mean really it's it's up to the, you know, it's up to the organization themselves. Clearly, once the technology is released by Aruba they've got the ability to start deploying it um you know, obviously one of the easiest ways to deploy it might be if they were adding a new rack adding some new capabilities then certainly that's completely non disruptive and they can get going there, but like I said, it, excuse me, it's also quite easy for organisations to be able to to just simply if they've got a high availability top of rack environment to start augmenting it into their existing their existing infrastructure as well, fairly non destructively >>excellent. That non disruption augmentation is critical. I I do want to ask you a question in terms of the partnership with HP. Aruban Pensando, what does this signify on the HP side in your opinion? >>Mhm Well from from the HP side, like I said, I think this is a HP has been involved with Pensando for a long time now. They've obviously recognized the value of the technology and wanted to partner with them from an early stage and so um what it really helps is you're thinking about moving forward. It creates a unique opportunity for organizations to take advantage of the Pensando technology within the HP server environments as well as those top of rack switches and create some really unique opportunities to drive even greater visibility and protection. >>Let's do one more thing bob. Let's just summarize your key takeaways if somebody has 30-60 seconds to watch this and see what the three things are that Bob says we need to be taking away from this announcement. What are those three things? >>Yeah, I think the key thing is first to recognize that modern application environments are gaining ground and that organizations need to accommodate these new application architecture. Right. But to do that, they need a solution. They need some technology to help them. So the key takeaway is that this now this H P E Aruba and Pensando distributed services switch, enables you to deploy distributed services into your existing environment in a minimally disruptive way and it provides you with the benefits of improving security of improving performance and user experiences um all while making sure that you can scale and do it simply through a single interface through the Aruba fabric controller. >>Got it. And being able to deliver those outstanding customer and user experiences is critical, as we are in this day and age where our business lives blend with our consumer lives that we expect things to be able to work like that bob. Thank you for joining me on the program, breaking down the HP Aruba Pensando announcement, telling us what it is, what the benefits are in it for customers and how they can take advantage of that. We appreciate your analysis. >>Very welcome. It's great to be here. >>Probably Liberty. I'm lisa martin. You're watching this HP Aruba Pensando announcement video. >>Mhm.

Published Date : Oct 20 2021

SUMMARY :

Welcome to the program. Great to be here. So now you can get distributed services, all the great capabilities do I improve, how do I distribute the services that are needed to help my application to Talk to me a little bit more about that and the simplicity, it sounds like what you're saying with which they can do that. it's simply going to be replacing the top of rack switch and organizations can look at different ways of Talk to me about this in certain context that we know some of the industry's every industry obviously has been affected the data center that it's not able to spread throughout that organization. What are some of the things that you've seen in the security landscape where zero trust is absolutely and they can export it to existing other security tools. or if they don't, they're probably not going to be around much longer. here and again, it's the ability here is that you're not needing to deploy to start deploying it um you know, obviously one of the easiest ways to deploy it might I I do want to ask you a question in terms Mhm Well from from the HP side, like I said, I think this is a HP has been involved seconds to watch this and see what the three things are that Bob says we need to be taking away So the key takeaway is that this now this H P E Aruba and Pensando things to be able to work like that bob. It's great to be here. I'm lisa martin.

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Bob Laliberte | Aruba & Pensando Announce New Innovations


 

>>Thank you. >>Hi and welcome to the Aruba Pensando announcement. I'm lisa martin. Hopefully you've seen the announcement from Antonio and john but if you haven't, we're going to dig into it from an analyst perspective joining me is bob La Liberty, senior analyst at Enterprise strategy Group to unpack the announcement, bob Welcome to the program. >>Thank you very much. Great to be here. >>So in this case anybody hasn't seen the announcement go ahead and give me an overview, what are these two companies announcing? >>Yeah, absolutely. So essentially what you've seen is is that Pensando, who's been developing this distributed services platform to be deployed as an intelligent card, basically has taken their technology and incorporate it into an Aruba switch. So now you can get distributed services, all the great capabilities that Pensando has been working on combined with an Aruba top of rack switch, all managed under the Aruba fabric controller. Um so you've got a really simplistic way to be able to provision, configure and update and assigned policies to all those great Pensando state full services in the top of rack switch for an existing data center environment >>and what's your overall synopsis? Is this a disruptive technology? What do you think? >>Yeah, I really like this. I mean the whole goal of developing this technology was to be somewhat disruptive. It was to enable data center organizations to basically recreate what hyper scale hours are doing and the whole concept is around how do I improve, how do I distribute the services that are needed to help my application to protect my applications closer to the applications themselves. Um so I really find that this is something that's that's really needed. You know, we've seen the pendulum swinging towards distributed. But the interesting part about this announcement is that the majority of applications still reside in existing data centers. And the other the other kind of interesting pieces that, you know, cloud native, everyone talks about cloud native applications, but cloud native doesn't always mean public cloud only and that organizations are actually gonna run them in a hybrid. So organizations need to figure out how they're going to run these cloud native applications and their existing data center environments. And what the combination of the technologies enable organizations to do is to basically retrofit if you will that top of rack switch and be able to deploy, excuse me, deploy those distributed services at a top of rack switch. Instead of having to either rely on existing hardware appliances that are pulled off to the side of the network or to have to deploy agents onto the server which could impact the application performance. So they've kind of hit that goldilocks spot of being able to provide distributed services without impacting the application performance. In fact, when you look at it from that perspective of its not having to go to that appliance pool any longer, it's actually going to increase the performance, right? Your latency is going to be a lot lower because instead of hair pinning through the core of your network. Now you're just going to your top of rack switch. So it's going to improve the performance. >>Everybody wants improved performance. Especially in this the fact that things are continuing to stay distributed and we probably will have some part of that be permanent. So bob how do customers upgrade or integrate this into their existing environments? Talk to me a little bit more about that and the simplicity, it sounds like what you're saying with which they can do that. >>Yeah, this should be a fairly minimally minimally disruptive uh type of integration, essentially what you're doing if you've got a high availability top of rack it environment, you're going to be swapping out one top of rack switch at the time. And organizations do this quite often when they're upgrading for capacity and things of that nature. So in this case it's simply going to be replacing the top of rack switch and organizations can look at different ways of how they want to do this. You know, to start they might want to look at where they're critical applications are and deploy them. They're so they've got the services, it might be based on looking at where, I don't know you might have some regulated services. Right. Pc I things like that that need to make sure that they've got higher levels of security. So essentially it's all about just simply deploying those top of rack switches going on to Aruba's fabric controller being able to spend that up configure, apply the policies and the security policies that you want to employ for those applications and and let it run, >>Talk to me about this in certain context that we know some of the industry's every industry obviously has been affected by the events of the last 1819 months. What we think of manufacturing, healthcare, financial services, give me uh your perspective into some of the customers in those industries and how they'll be able to take advantage of this technology as their environments continue to distribute. >>Yeah, I mean, I think that the interesting piece of this is that, you know what it's really about for any industry, it's about as they modernize their data center, as they modernize their applications. Right? So we've seen the transition from um monolithic too. So a based apps to microservices based applications and and that's really what's driving this. Because what's happening in all those organizations now, there's a lot of of communication within those applications themselves. Right? Because instead of having one monolithic application or two or three pieces of an application, you could now have dozens or hundreds of pieces of an application that need to talk to each other. And so the key for all of these industries, right. Regardless of the industry, when you're deploying this is how do you secure that communication, how do you make sure that East West traffic is being fully protected um because as organizations, you know, the legacy approach was castle and moat protect the perimeter, which was great. But if you got inside that perimeter right then the malware could really put periphery slow, deliberate, sorry, can't talk today. Um, but the idea is now, how can I deploy services that are able to protect that east west traffic as well? And so by deploying those services at the top of rack, you can do that more easily without having any kind of an impact. Right? So I think that you know the zero trust is what it's the mantra is never trust, always verify. And so that's what organizations are looking to do. So even if there is a malware attack and they do get inside the data center that it's not able to spread throughout that organization. >>Got it. And that's absolutely critical. We have seen the security landscape change dramatically in the last year and a half, we've seen this massive spike in ransom where it's companies in every industry. I now know that it is not a matter of if we get attacked, it's when we've seen a massive increase in detail. So let's kind of dig into, You mentioned some of the benefits in terms of low latency performance, let's unpack the security level there. What are some of the things that you've seen in the security landscape where zero trust is absolutely critical for every industry? >>Yeah. Well, like I said, it's really all about how do you make sure you're protecting there's a lot more communication going on within your application itself and how do you protect it? And so as that landscape has changed, it's critically important for organizations to adapt to that and to be able to, you know, make this change happen. So I mean we've seen this in the hyper scale is right. They've deployed the technology, they have it running at the right and those, those intelligent cards at the server level as close as they can. But for an existing data center, it doesn't make sense, right, unless you're replacing your whole data center, which is obviously incredibly disruptive. It's this is really about how do you insert those services in a minimally minimally disruptive way. And that's what that's what's really key here. The other interesting pieces because of the location, because they can track that east west traffic and apply the security policies to it and they can see all that and they've got visibility into it. They can then take that information and they can export it to existing other security tools. So you're not going to get rid of your perimeter security, you still need that. So this is more about a defense and depth about securing or augmenting your security posture and creating much more, much more, much tighter security around those modern application environments as well. So, so having this capability, like I said, it really starts to democratize that, that capability and the functions that the hyper scholars have and it brings it into existing enterprise data center environments and I think that's really what's important. And then, like I said, as organizations progress, they can take the data that they're collecting and they can leverage that with XDR solutions, right? Feed it into other, you know, sense or things like that. That can really help organizations um, you know, enhance their machine learning algorithms and things like that. The more data you can collect, the better you can, you can nail down the the policies that need to be provided there. >>Well, that's important too. As every company these days either needs to become a data company or if they don't, they're probably not going to be around much longer. Talk to me about the overall security kind of like implication. You said this is going to help organizations in any industry augment their overall security posture. That's so critically important these days. >>Yeah. And it's like I said, it's really about having that that full visibility into the east west flows for these so, and their ability, the distributed services switch is able to stream all of that telemetry of those flows right? And that can be complemented by the existing north south firewall telemetry as well. So you've got all this data for the XDR engines and things like that so that you can really determine whether there's an insider attack where there's any movement of malware, things like that, whether there's an external actor that's gotten into the data center, so it really provides you with a lot more visibility and that visibility provides that data that you talked about. So that's really what's key here and again, it's the ability here is that you're not needing to deploy XDR agents on every workload so there's no impact to the application performance when you're doing it in this this matter. So that's what makes it a really kind of an elegant solution to being able to modernize and deliver these capabilities into an existing data center environment. >>What do you think the timeframe is for an organization to be able to take advantage of this technology? >>Yeah, that's a good question. I mean really it's it's up to the, you know, it's up to the organization themselves. Clearly, once the technology is released by Aruba they've got the ability to start deploying it um you know, obviously one of the easiest ways to deploy it might be if they were adding a new rack, adding some new capabilities then certainly that's completely non disruptive and they can get going there, but like I said it, excuse me, it's also quite easy for organisations to be able to to just simply if they've got a high availability top of rack environment to start augmenting it into their existing their existing infrastructure as well, fairly non destructively >>excellent. That non disruption augmentation is critical. I I do want to ask you a question in terms of the partnership with HP Aruban Pensando, what does this signify on the HP side in your opinion? >>Mhm Well from from the HP side, like I said, I think this is a HP has been involved with Pensando for a long time now. They've obviously recognized the value of the technology and wanted to partner with them from an early stage and so um what it really helps is you're thinking about moving forward. It creates a unique opportunity for organizations to take advantage of the Pensando technology within the HP server environments as well as those top of rack switches and create some really unique opportunities to drive even greater visibility and protection. >>Let's do one more thing bob. Let's just summarize your key takeaways if somebody has 30-60 seconds to watch this and see what the three things are that Bob says we need to be taking away from this announcement. What are those three things? >>Yeah, I think the key thing is first to recognize that modern application environments are gaining ground and that organizations need to accommodate these new application architecture. Right? But to do that, they need a solution. They need some technology to help them. So the key takeaway is that this now this H P E. Aruba and Pensando distributed services switch enables you to deploy distributed services into your existing environment in a minimally disruptive way and it provides you with the benefits of improving security of improving performance and user experiences. Um all while making sure that you can scale and do it simply through a single interface through the Aruba fabric controller. >>Got it. And being able to deliver those outstanding customer and user experiences is critical as we are in this day and age where our business lives blend with our consumer lives that we expect things to be able to work like that bob. Thank you for joining me on the program, breaking down the HP Aruba Pensando announcement, telling us what it is, what the benefits are in it for customers and how they can take advantage of that. We appreciate your analysis. >>Very welcome. It's great to be here. >>Probably Liberty. I'm lisa martin. You're watching this HP Aruba Pensando announcement video. Yeah. Mhm.

Published Date : Oct 15 2021

SUMMARY :

Group to unpack the announcement, bob Welcome to the program. Great to be here. So now you can get distributed services, all the great capabilities do I improve, how do I distribute the services that are needed to help my application to Talk to me a little bit more about that and the simplicity, it sounds like what you're saying with which they can do that. it's simply going to be replacing the top of rack switch and organizations can look at different ways of Talk to me about this in certain context that we know some of the industry's every industry obviously has been affected of pieces of an application that need to talk to each other. What are some of the things that you've seen in the security landscape where zero trust is absolutely and they can export it to existing other security tools. You said this is going to help organizations in any industry augment here and again, it's the ability here is that you're not needing to deploy to start deploying it um you know, obviously one of the easiest ways to deploy it might I I do want to ask you a question in terms Mhm Well from from the HP side, like I said, I think this is a HP has been involved seconds to watch this and see what the three things are that Bob says we need to be taking away So the key takeaway is that this now this H P E. Aruba and Pensando things to be able to work like that bob. It's great to be here. I'm lisa martin.

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Bill Sharp, EarthCam Inc. | Dell Technologies World 2020


 

>>from around the globe. It's the Cube with digital coverage of Dell Technologies. World Digital Experience Brought to You by Dell Technologies. >>Welcome to the Cubes Coverage of Dell Technologies World 2020. The digital coverage Find Lisa Martin And then we started to be talking with one of Dell Technologies customers. Earth Camp. Joining Me is built sharp, the senior VP of product development and strategy from Earth Camp Phil, Welcome to the Cube. >>Thank you so much. >>So talk to me a little bit. About what Earth Cam does this very interesting Web can technology? You guys have tens of thousands of cameras and sensors all over the globe give her audience and understanding of what you guys are all about. >>Sure thing. The world's leading provider of Webcam technologies and mentioned content services were leaders and live streaming time lapse imaging primary focus in the vertical construction. So a lot of these, the most ambitious, largest construction projects around the world, you see, these amazing time lapse movies were capturing all of that imagery. You know, basically, around the clock of these cameras are are sending all of that image content to us when we're generating these time lapse movies from it. >>You guys, you're headquartered in New Jersey and I was commenting before we went live about your great background. So you're actually getting to be on site today? >>Yes, Yes, that's where lives from our headquarters in Upper Saddle River, New Jersey. >>Excellent. So in terms of the types of information that you're capturing. So I was looking at the website and see from a construction perspective or some of the big projects you guys have done the Hudson Yards, the Panama Canal expansion, the 9 11 Museum. But you talked about one of the biggest focus is that you have is in the construction industry in terms of what type of data you're capturing from all of these thousands of edge devices give us a little bit of insight into how much data you're capturing high per day, how it gets from the edge, presumably back to your court data center for editing. >>Sure, and it's not just construction were also in travel, hospitality, tourism, security, architectural engineering, basically, any any industry that that need high resolution visualization of their their projects or their their performance or of their, you know, product flow. So it's it's high resolution documentation is basically our business. There are billions of files in the isil on system right now. We are ingesting millions of images a month. We are also creating very high resolution panoramic imagery where we're taking hundreds and sometimes multiple hundreds of images, very high resolution images and stitching these together to make panoramas that air up to 30 giga pixel, sometimes typically around 1 to 2 giga pixel. But that composite imagery Eyes represents millions of images per per month coming into the storage system and then being, uh, stitched together to those those composites >>the millions of images coming in every month. You mentioned Isil on talk to me a little bit about before you were working with Delhi, EMC and Power Scale. How are you managing this massive volume of data? >>Sure we had. We've used a number of other enterprise storage systems. It was really nothing was as easy to manage Azazel on really is there was there was a lot of a lot of problems with overhead, the amount of time necessary from a systems administrator resource standpoint, you to manage that, uh, and and it's interesting with the amount of data that we handle. This is being billions of relatively small files there there, you know, half a megabyte to a couple of megabytes each. It's an interesting data profile, which, which isil on really is well suited for. >>So if we think about some of the massive changes that we've all been through the last in 2020 what are some of the changes that that Earth Kemp has seen with respect to the needs for organizations? Or you mentioned other industries, like travel hospitality? Since none of us could get to these great travel destinations, Have you seen a big drive up in the demand and the need to process data more data faster? >>Yeah, that's an injury interesting point with with the Pandemic. Obviously we had to pivot and move a lot of people toe working from home, which we were able to do pretty quickly. But there's also an interesting opportunity that arose from this, where so many of our customers and other people also have to do the same. And there is an increased demand for our our technology so people can remotely collaborate. They can. They can work at a distance. They can stay at home and see what's going on in these projects sites. So we really so kind of an uptick in the in the need for our products and services. And we've also created Cem basically virtual travel applications. We have an application on the Amazon Fire TV, which is the number one app in the travel platform of people can kind of virtually travel when they can't really get out there. So it's, uh, we've been doing kind of giving back Thio to people that are having having some issues with being able to travel around. We've done the fireworks of the Washington Mall around the Statue of Liberty for the July 4th, and this year will be Webcasting and New Year's in Times Square for our 25th year, actually. So again, helping people travel virtually and be, uh, maintain can be collectivity with with each other and with their projects, >>which is so essential during these times, where for the last 67 months everyone is trying to get a sense of community, and most of us just have the Internet. So I also heard you guys were available on Apple TV, someone to fire that up later and maybe virtually travel. Um, but tell me a little bit about how working in conjunction with Delta Technologies and Power Cell How is that enabled you to manage this massive volume change you've experienced this year? Because, as you said, it's also about facilitating collaboration, which is largely online these days. >>Yeah, I mean, the the great things they're working with Dell has been just our confidence in this infrastructure. Like I said, the other systems we worked with in the past we've always found ourselves kind of second guessing. Obviously, resolutions are increasing. The camera performance is increasing. Streaming video is everything is is constantly getting bigger and better, faster. Maurits And we're always innovating. We found ourselves on previous storage platforms having to really kind of go back and look at the second guess we're at with it With with this, this did L infrastructure. That's been it's been fantastic. We don't really have to think about that as much. We just continue innovating everything scales as we needed to dio. It's it's much easier to work with, >>so you've got power scale at your core data center in New Jersey. Tell me a little bit about how data gets from thes tens of thousands of devices at the edge, back to your editors for editing and how power scale facilitates faster editing, for example. >>Basically, you imagine every one of these cameras on It's not just camera. We have mobile applications. We have fixed position of robotic cameras. There's all these different data acquisition systems were integrating with weather sensors and different types of telemetry. All of that data is coming back to us over the Internet, so these are all endpoints in our network. Eso that's that's constantly being ingested into our network and say WTO. I salon the big the big thing that's really been a timesaver Working with the video editors is, instead of having to take that content, move it into an editing environment where we have we have a whole team of award winning video editors. Creating these time lapse is we don't need to keep moving that around. We're working natively on Iselin clusters. They're doing their editing, their subsequent edits. Anytime we have to update or change these movies as a project evolves, that's all it happened right there on that live environment on the retention. Is there if we have to go back later on all of our customers, data is really kept within that 11 area. It's consolidated, its secure. >>I was looking at the Del Tech website. There's a case study that you guys did earth campaign with Deltek saying that the video processing time has been reduced 20%. So that's a pretty significant increase. I could imagine what the volumes changing so much now but on Li not only is huge for your business, but to the demands that your customers have as well, depending on where there's demands are coming from >>absolutely and and just being able to do that a lot faster and be more nimble allows us to scale. We've added actually against speaking on this pandemic, we've actually added person who we've been hiring people. A lot of those people are working remotely, as as we've stated before on it's just with the increase in business. We have to continue to keep building on that on this storage environments been been great. >>Tell me about what you guys really kind of think about with respect to power scale in terms of data management, not storage management and what that difference means to your business. >>Well, again, I mean number number one was was really eliminating the amount of resource is amount of time we have to spend managing it. We've almost eliminated any downtime of any of any kind. We have greater storage density, were able to have better visualization on how our data is being used, how it's being access so as thes as thes things, a revolving. We really have good visibility on how the how the storage system is being used in both our production and our and also in our backup environments. It's really, really easy for us Thio to make our business decisions as we innovate and change processes, having that continual visibility and really knowing where we stand. >>And you mentioned hiring folks during the pandemic, which is fantastic but also being able to do things much in a much more streamlined way with respect to managing all of this data. But I am curious in terms of of innovation and new product development. What have you been able to achieve because you've got more resource is presumably to focus on being more innovative rather than managing storage >>well again? It's were always really pushing the envelope of what the technology can do. As I mentioned before, we're getting things into, you know, 20 and 30 Giga pixel. You know, people are talking about megapixel images were stitching hundreds of these together. We've we're just really changing the way imagery is used, uh, both in the time lapse and also just in archival process. Ah, lot of these things we've done with the interior. You know, we have this virtual reality product where you can you can walk through and see in the 3 60 bubble. We're taking that imagery, and we're combining it with with these been models who are actually taking the three D models of the construction site and combining it with the imagery. And we can start doing things to visualize progress and different things that are happening on the site. Look for clashes or things that aren't built like they're supposed to be built, things that maybe aren't done on the proper schedule or things that are maybe ahead of schedule, doing a lot of things to save people, time and money on these construction sites. We've also introduced a I machine learning applications into directly into the workflow in this in the storage environment. So we're detecting equipment and people and activities in the site where a lot of that would have been difficult with our previous infrastructure, it really is seamless and working with YSL on now. >>Imagine, by being able to infuse AI and machine learning, you're able to get insight faster to be ableto either respond faster to those construction customers, for example, or alert them. If perhaps something isn't going according to plan. >>A lot of it's about schedule. It's about saving money about saving time and again, with not as many people traveling to the sites, they really just have have constant visualization of what's going on. Day to day, we're detecting things like different types of construction equipment and things that are happening on the side. We're partnering with people that are doing safety analytics and things of that nature. So these these are all things that are very important to construction sites. >>What are some of the things as we are rounding out the calendar year 2020? What are some of the things that you're excited about going forward in 2021? That Earth cam is going to be able to get into and to deliver >>it, just MAWR and more people really, finally seeing the value. I mean, I've been doing this for 20 years, and it's just it's it's It's amazing how we're constantly seeing new applications and more people understanding how valuable these visual tools are. That's just a fantastic thing for us because we're really trying to create better lives through visual information. We're really helping people with things they can do with this imagery. That's what we're all about that's really exciting to us in a very challenging environment right now is that people are are recognizing the need for this technology and really starting to put it on a lot more projects. >>Well, it's You can kind of consider an essential service, whether or not it's a construction company that needs to manage and oversee their projects, making sure they're on budget on schedule, as you said, Or maybe even just the essential nous of helping folks from any country in the world connect with a favorite favorite travel location or sending the right to help. From an emotional perspective, I think the essential nous of what you guys are delivering is probably even more impactful now, don't you think? >>Absolutely and again about connecting people and when they're at home. And recently we we webcast the president's speech from the Flight 93 9 11 observation from the memorial. There was something where the only the immediate families were allowed to travel there. We webcast that so people could see that around the world we have documented again some of the biggest construction projects out there. The new rate years greater stadium was one of the recent ones, uh, is delivering this kind of flagship content. Wall Street Journal is to use some of our content recently to really show the things that have happened during the pandemic in Times Square's. We have these cameras around the world. So again, it's really bringing awareness of letting people virtually travel and share and really remain connected during this this challenging time on and again, we're seeing a really increase demand in the traffic in those areas as well. >>I can imagine some of these things that you're doing that you're achieving now are going to become permanent, not necessarily artifacts of Cove in 19 as you now have the opportunity to reach so many more people and probably the opportunity to help industries that might not have seen the value off this type of video to be able to reach consumers that they probably could never reach before. >>Yeah, I think the whole nature of business and communication and travel on everything is really going to be changed from this point forward. It's really people are looking at things very, very differently and again, seeing the technology really can help with so many different areas that, uh, that it's just it's gonna be a different kind of landscape out there we feel on that's really, you know, continuing to be seen on the uptick in our business and how many people are adopting this technology. We're developing a lot more. Partnerships with other companies were expanding into new industries on again. You know, we're confident that the current platform is going to keep up with us and help us, you know, really scale and evolved as thes needs air growing. >>It sounds to me like you have the foundation with Dell Technologies with power scale to be able to facilitate the massive growth that you're saying and the skill in the future like you've got that foundation. You're ready to go? >>Yeah, we've been We've been We've been using the system for five years already. We've already added capacity. We can add capacity on the fly, Really haven't hit any limits. And what we can do, It's It's almost infinitely scalable, highly redundant. Gives everyone a real sense of security on our side. And, you know, we could just keep innovating, which is what we do without hitting any any technological limits with with our partnership. >>Excellent. Well, Bill, I'm gonna let you get back to innovating for Earth camp. It's been a pleasure talking to you. Thank you so much for your time today. >>Thank you so much. It's been a pleasure >>for Bill Sharp and Lisa Martin. You're watching the cubes. Digital coverage of Dell Technologies World 2020. Thanks for watching. Yeah,

Published Date : Oct 22 2020

SUMMARY :

It's the Cube with digital coverage of Dell The digital coverage Find Lisa Martin And then we started to be talking with one of Dell Technologies So talk to me a little bit. You know, basically, around the clock of these cameras are are sending all of that image content to us when we're generating So you're actually getting to be on site today? have is in the construction industry in terms of what type of data you're capturing There are billions of files in the isil on system right You mentioned Isil on talk to me a little bit about before lot of problems with overhead, the amount of time necessary from a systems administrator resource We have an application on the Amazon Fire TV, which is the number one app in the travel platform of people So I also heard you guys were available on Apple TV, having to really kind of go back and look at the second guess we're at with it With with this, thes tens of thousands of devices at the edge, back to your editors for editing and how All of that data is coming back to us There's a case study that you guys did earth campaign with Deltek saying that absolutely and and just being able to do that a lot faster and be more nimble allows us Tell me about what you guys really kind of think about with respect to power scale in to make our business decisions as we innovate and change processes, having that continual visibility and really being able to do things much in a much more streamlined way with respect to managing all of this data. of the construction site and combining it with the imagery. Imagine, by being able to infuse AI and machine learning, you're able to get insight faster So these these are all things that are very important to construction sites. right now is that people are are recognizing the need for this technology and really starting to put it on a lot or sending the right to help. the things that have happened during the pandemic in Times Square's. many more people and probably the opportunity to help industries that might not have seen the value seeing the technology really can help with so many different areas that, It sounds to me like you have the foundation with Dell Technologies with power scale to We can add capacity on the fly, Really haven't hit any limits. It's been a pleasure talking to you. Thank you so much. Digital coverage of Dell Technologies World

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Bill Sharp V1


 

>> Announcer: From around the globe, it's theCUBE! With digital coverage of Dell Technologies World, digital experience. Brought to you by Dell Technologies. >> Welcome to theCUBE's coverage of Dell Technologies World 2020, the digital coverage. I'm Lisa Martin, and I'm excited to be talking with one of Dell Technologies' customers EarthCam. Joining me is Bill Sharp, the senior VP of product development and strategy from EarthCam. Bill, welcome to theCUBE. >> Thank you so much. >> So talk to me a little bit about what EarthCam does. This is very interesting webcam technology. You guys have tens of thousands of cameras and sensors all over the globe. Give our audience an understanding of what you guys are all about. >> Sure thing. The world's leading provider of webcam technologies, you mentioned content and services, we're leaders in live streaming, time-lapse imaging, primary focus in the vertical construction. So with a lot of these, the most ambitious, largest construction projects around the world that you see these amazing time-lapse movies, we're capturing all of that imagery basically around the clock, these cameras are sending all of that image content to us and we're generating these time-lapse movies from it. >> You guys are headquartered in New Jersey. I was commenting before we went live about your great background. So you're actually getting to be onsite today? >> Yes, yes. We're live from our headquarters in upper Saddle River, New Jersey. >> Excellent, so in terms of the types of information that you're capturing, so I was looking at the website, and see from a construction perspective, some of the big projects you guys have done, the Hudson Yards, the Panama Canal expansion, the 9/11 museum. But you talked about one of the biggest focuses that you have is in the construction industry. In terms of what type of data you're capturing from all of these thousands of edge devices, give us a little bit of an insight into how much data you're capturing per day, how it gets from the edge, presumably, back to your core data center for editing. >> Sure, and it's not just construction. We're also in travel, hospitality, tourism, security, architecture, engineering, basically any industry that need high resolution visualization of their projects or their performance or their product flow. So it's high resolution documentation is basically our business. There are billions of files in the Isilon system right now. We are ingesting millions of images a month. We are also creating very high resolution panoramic imagery where we're taking hundreds and sometimes multiple hundreds of images, very high resolution images and stitching these together to make panoramas that are up to 30 gigapixel sometimes. Typically around one to two gigapixel but that composite imagery represents millions of images per month coming into the storage system and then being stitched together to those composites. >> So millions of images coming in every month, you mentioned Isilon. Talk to me a little bit about before you were working with Dell EMC and PowerScale, how were you managing this massive volume of data? >> Sure, we've used a number of other enterprise storage systems. It was really nothing was as easy to manage as Isilon really is. There was a lot of problems with overhead, the amount of time necessary from a systems administrator resource standpoint, to manage that. And it's interesting with the amount of data that we handle, being billions of relatively small files. They're, you know, a half a megabyte to a couple of megabytes each. It's an interesting data profile which Isilon really is well suited for. >> So if we think about some of the massive changes that we've all been through in the last, in 2020, what are some of the changes that EarthCam hasn't seen with respect to the needs for organizations, or you mentioned other industries like travel, hospitality, since none of us can get to these great travel destinations, have you seen a big drive up in the demand and the need to process more data faster? >> Yeah, that's an interesting point with the pandemic. I mean, obviously we had to pivot and move a lot of people to working from home, which we were able to do pretty quickly, but there's also an interesting opportunity that arose from this where so many of our customers and other people also have to do the same. And there is an increased demand for our technology. So people can remotely collaborate. They can work at a distance, they can stay at home and see what's going on in these project sites. So we really saw kind of an uptick in the need for our products and services. And we've also created some basically virtual travel applications. We have an application on the Amazon Fire TV which is the number one app in the travel platform, and people can kind of virtually travel when they can't really get out there. So it's, we've been doing kind of giving back to people that are having some issues with being able to travel around. We've done the fireworks at the Washington Mall around the Statue of Liberty for July 4th. And this year we'll be webcasting New Years in Times Square for our 25th year, actually. So again, helping people travel virtually and maintain connectivity with each other, and with their projects. >> Which is so essential during these times where for the last six, seven months, everyone is trying to get a sense of community and most of us just have the internet. So I also heard you guys were available on the Apple TV, someone should fire that up later and maybe virtually travel. But tell me a little bit about how working in conjunction with Dell Technologies and PowerScale. How has that enabled you to manage this massive volume change that you've experienced this year? Because as you said, it's also about facilitating collaboration which is largely online these days. >> Yeah, and I mean, the great things of working with Dell has been just our confidence in this infrastructure. Like I said, the other systems we've worked with in the past we've always found ourselves kind of second guessing. We're constantly innovating. Obviously resolutions are increasing. The camera performance is increasing, streaming video is, everything is constantly getting bigger and better, faster, more, and we're always innovating. We found ourselves on previous storage platforms having to really kind of go back and look at them, second guess where we're at with it. With the Dell infrastructure it's been fantastic. We don't really have to think about that as much. We just continue innovating, everything scales as we need it to do. It's much easier to work with. >> So you've got PowerScale at your core data center in New Jersey. Tell me a little bit about how data gets from these tens of thousands of devices at the edge, back to your editors for editing, and how PowerScale facilitates faster editing, for example. >> Well, basically you can imagine every one of these cameras, and it's not just cameras. It's also, you know, we have 360 virtual reality kind of bubble cameras. We have mobile applications, we have fixed position and robotic cameras. There's all these different data acquisition systems we're integrating with weather sensors and different types of telemetry. All of that data is coming back to us over the internet. So these are all endpoints in our network. So that's constantly being ingested into our network and saved to Isilon. The big thing that's really been a time saver working with the video editors is instead of having to take that content, move it into an editing environment where we have a whole team of award-winning video editors creating these time lapses. We don't need to keep moving that around. We're working natively on Isilon clusters. They're doing their editing there, and subsequent edits. Anytime we have to update or change these movies as a project evolves, that's all, can happen right there on that live environment. And the retention is there. If we have to go back later on, all of our customers' data is really kept within that one area, it's consolidated and it's secure. >> I was looking at the Dell Tech website, and there's a case study that you guys did, EarthCam did with Dell Tech saying that the video processing time has been reduced 20%. So that's a pretty significant increase. I can imagine with the volumes changing so much now, not only is huge to your business but to the demands that your customers have as well, depending on where those demands are coming from. >> Absolutely. And just being able to do that a lot faster and be more nimble allows us to scale. We've added actually, again, speaking of during this pandemic, we've actually added personnel, we've been hiring people. A lot of those people are working remotely as we've stated before. And it's just with the increase in business, we have to continue to keep building on that, and this storage environment's been great. >> Tell me about what you guys really kind of think about with respect to PowerScale in terms of data management, not storage management, and what that difference means to your business. >> Well, again, I mean, number one was really eliminating the amount of resources. The amount of time we have to spend managing it. We've almost eliminated any downtime of any kind. We have greater storage density, we're able to have better visualization on how our data is being used, how it's being accessed. So as these things are evolving, we really have good visibility on how the storage system is being used in both our production and also in our backup environments. It's really, really easy for us to make our business decisions as we innovate and change processes, having that continual visibility and really knowing where we stand. >> And you mentioned hiring folks during the pandemic, which is fantastic, but also being able to do things in a much more streamlined way with respect to managing all of this data. But I am curious in terms of innovation and new product development, what have you been able to achieve? Because you've got more resources presumably to focus on being more innovative rather than managing storage. >> Well, again, it's, we're always really pushing the envelope of what the technology can do. As I mentioned before, we're getting things into, you know, 20 and 30 gigapixels, people are talking about megapixel images, we're stitching hundreds of these together. We're just really changing the way imagery is used both in the time lapse and also just in archival process. A lot of these things we've done with the interior, we have this virtual reality product where you can walk through and see in a 360 bubble, we're taking that imagery and we're combining it with these BIM models. So we're actually taking the 3D models of the construction site and combining it with the imagery. And we can start doing things to visualize progress, and different things that are happening on the site, look for clashes or things that aren't built like they're supposed to be built, things that maybe aren't done on the proper schedule or things that are maybe ahead of schedule, doing a lot of things to save people time and money on these construction sites. We've also introduced AI and machine learning applications directly into the workflow in the storage environment. So we're detecting equipment and people and activities in the site where a lot of that would have been difficult with our previous infrastructure. It really is seamless and working with Isilon now. >> I imagine by being able to infuse AI and machine learning, you're able to get insights faster, to be able to either respond faster to those construction customers, for example, or alert them if perhaps something isn't going according to plan. >> Yeah, a lot of it's about schedule, it's about saving money, about saving time. And again, with not as many people traveling to these sites, they really just have to have constant visualization of what's going on day to day. We're detecting things like different types of construction equipment and things that are happening on the site. We're partnering with people that are doing safety analytics and things of that nature. So these are all things that are very important to construction sites. >> What are some of the things as we are rounding out the calendar year 2020, what are some of the things that you're excited about going forward in 2021, that EarthCam is going to be able to get into and to deliver? >> Just more and more people really finally seeing the value. I mean I've been doing this for 20 years and it's just, it's amazing how we're constantly seeing new applications and more people understanding how valuable these visual tools are. That's just a fantastic thing for us because we're really trying to create better lives through visual information. We're really helping people with the things they can do with this imagery. That's what we're all about. And that's really exciting to us in a very challenging environment right now is that people are recognizing the need for this technology and really starting to put it on a lot more projects. >> Well, you can kind of consider it an essential service whether or not it's a construction company that needs to manage and oversee their projects, making sure they're on budget, on schedule, as you said, or maybe even just the essentialness of helping folks from any country in the world connect with a favorite travel location, or (indistinct) to help from an emotional perspective. I think the essentialness of what you guys are delivering is probably even more impactful now, don't you think? >> Absolutely. And again about connecting people when they're at home, and recently we webcast the president's speech from the Flight 93 9/11 observation from the memorial, there was something where only the immediate families were allowed to travel there. We webcast that so people could see that around the world. We've documented, again, some of the biggest construction projects out there, the new Raiders stadium was one of the recent ones, just delivering this kind of flagship content. Wall Street Journal has used some of our content recently to really show the things that have happened during the pandemic in Times Square. We have these cameras around the world. So again, it's really bringing awareness. So letting people virtually travel and share and really remain connected during this challenging time. And again, we're seeing a real increased demand in the traffic in those areas as well. >> I can imagine some of these things that you're doing that you're achieving now are going to become permanent not necessarily artifacts of COVID-19, as you now have the opportunity to reach so many more people and probably the opportunity to help industries that might not have seen the value of this type of video to be able to reach consumers that they probably could never reach before. >> Yeah, I think the whole nature of business and communication and travel and everything is really going to be changed from this point forward. It's really, people are looking at things very, very differently. And again, seeing that the technology really can help with so many different areas that it's just, it's going to be a different kind of landscape out there we feel. And that's really continuing to be seen as on the uptick in our business and how many people are adopting this technology. We're developing a lot more partnerships with other companies, we're expanding into new industries. And again, you know, we're confident that the current platform is going to keep up with us and help us really scale and evolve as these needs are growing. >> It sounds to me like you have the foundation with Dell Technologies, with PowerScale, to be able to facilitate the massive growth that you were saying and the scale in the future, you've got that foundation, you're ready to go. >> Yeah, we've been using the system for five years already. We've already added capacity. We can add capacity on the fly, really haven't hit any limits in what we can do. It's almost infinitely scalable, highly redundant. It gives everyone a real sense of security on our side. And you know, we can just keep innovating, which is what we do, without hitting any technological limits with our partnership. >> Excellent, well, Bill, I'm going to let you get back to innovating for EarthCam. It's been a pleasure talking to you. Thank you so much for your time today. >> Thank you so much. It's been a pleasure. >> For Bill Sharp, I'm Lisa Martin, you're watching theCUBE's digital coverage of Dell Technologies World 2020. Thanks for watching. (calm music)

Published Date : Oct 6 2020

SUMMARY :

Brought to you by Dell Technologies. excited to be talking of what you guys are all about. of that image content to us to be onsite today? in upper Saddle River, New Jersey. one of the biggest focuses that you have coming into the storage system Talk to me a little bit about before the amount of time necessary and move a lot of people and most of us just have the internet. Yeah, and I mean, the great of devices at the edge, is instead of having to take that content, not only is huge to your business And just being able to means to your business. on how the storage system is being used also being able to do things and activities in the site to be able to either respond faster and things that are happening on the site. and really starting to put any country in the world see that around the world. and probably the opportunity And again, seeing that the to be able to facilitate We can add capacity on the fly, I'm going to let you get back Thank you so much. of Dell Technologies World 2020.

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CloudLive Great Cloud Debate with Corey Quinn and Stu Miniman


 

(upbeat music) >> Hello, and welcome to The Great Cloud Debate. I'm your moderator Rachel Dines. I'm joined by two debaters today Corey Quinn, Cloud Economist at the Duckbill Group and Stu Miniman, Senior Analyst and Host of theCube. Welcome Corey and Stu, this when you can say hello. >> Hey Rachel, great to talk to you. >> And it's better to talk to me. It's always a pleasure to talk to the fine folks over at CloudHealth at by VMware and less of the pleasure to talk to Stu. >> Smack talk is scheduled for later in the agenda gentlemen, so please keep it to a minimum now to keep us on schedule. So here's how today is going to work. I'm going to introduce a debate topic and assign Corey and Stu each to a side. Remember, their assignments are what I decide and they might not actually match their true feelings about a topic, and it definitely does not represent the feelings of their employer or my employer, importantly. Each debater is going to have two minutes to state their opening arguments, then we'll have rebuttals. And each round you the audience gets to vote of who you think is winning. And at the end of the debate, I'll announce the winner. The prize is bragging rights of course, but then also we're having each debater play to win lunch for their local hospital, which is really exciting. So Stu, which hospital are you playing for? >> Yeah, so Rachel, I'm choosing Brigham Women's Hospital. I get a little bit of a home vote for the Boston audience here and was actually my wife's first job out of school. >> Great hospital. Very, very good. All right, Corey, what about you? >> My neighbor winds up being as specialist in infectious diseases as a doctor, and that was always one of those weird things you learn over a cocktail party until this year became incredibly relevant. So I will absolutely be sending the lunch to his department. >> Wonderful! All right. Well, is everyone ready? Any last words? This is your moment for smack talk. >> I think I'll say that for once we can apply it to a specific technology area. Otherwise, it was insulting his appearance and that's too easy. >> All right, let's get going. The first topic is multicloud. Corey, you'll be arguing that companies are better off standardizing on a single cloud. While Stu, you're going to argue the companies are better off with a multicloud strategy. Corey, you're up first, two minutes on the clock and go. >> All right. As a general rule, picking a single provider and going all in leads to the better outcome. Otherwise, you're trying to build every workload to run seamlessly on other providers on a moment's notice. You don't ever actually do it and all you're giving up in return is the ability to leverage whatever your primary cloud provider is letting you build. Now you're suddenly trying to make two differently behaving load balancers work together in the same way, you're using terraform or as I like to call it multicloud formation in the worst of all possible ways. Because now you're having to only really build on one provider, but all the work you're putting in to make that scale to other providers, you might theoretically want to go to at some point, it slows you down, you're never going to be able to move as quickly trying to build for everyone as you are for one particular provider. And I don't care which provider you pick, you probably care which one you pick, I don't care which one. The point is, you've got to pick what's right for your business. And in almost every case, that means start on a single platform. And if you need to migrate down the road years from now, great, that means A you've survived that long, and B you now have the longevity as a business to understand what migrating looks like. Otherwise you're not able to take care of any of the higher level offerings these providers offer that are even slightly differentiated from each other. And even managed database services behave differently. You've got to become a master of all the different ways these things can fail and unfortunate and displeasing ways. It just leaves you in a position where you're not able to specialize, and of course, makes hiring that much harder. Stu, fight me! >> Tough words there. All right, Stu, your turn. Why are companies better off if they go with a multicloud strategy? Got two minutes? >> Yeah, well first of all Corey, I'm really glad that I didn't have to whip out the AWS guidelines, you were not sticking strictly to it and saying that you could not use the words multicloud, cross-cloud, any cloud or every cloud so thank you for saving me that argument. But I want you to kind of come into the real world a little bit. We want access to innovation, we want flexibility, and well, we used to say I would have loved to have a single provider, in the real world we understand that people end up using multiple solutions. If you look at the AI world today, there's not a provider that is a clear leader in every environment that I have. So there's a reason why I might want to use a lot of clouds. Most companies I talked to, Corey, they still have some of their own servers. They're working in a data center, we've seen huge explosion in the service provider world connecting to multiple clouds. So well, a couple of years ago, multicloud was a complete mess. Now, it's only a little bit of a mess, Corey. So absolutely, there's work that we need to do as an industry to make these solutions better. I've been pining for a couple years to say that multicloud needs to be stronger than the sum of its pieces. And we might not yet be there but limiting yourself to a single cloud is reducing your access to innovation, it's reducing your flexibility. And when you start looking at things like edge computing and AI, I'm going to need to access services from multiple providers. So single cloud is a lovely ideal, but in the real world, we understand that teams come with certain skill sets. We end up in many industries, we have mergers and acquisitions. And it's not as easy to just rip out all of your cloud, like you would have 20 years ago, if you said, "Oh, well, they have a phone system or a router "that didn't match what our corporate guidelines is." Cloud is what we're doing. There's lots of solutions out there. And therefore, multicloud is the reality today, and will be the reality going forward for many years to come. >> Strong words from you, Stu. Corey, you've got 60 seconds for rebuttal. I mostly agree with what you just said. I think that having different workloads in different clouds makes an awful lot of sense. Data gravity becomes a bit of a bear. But if you acquire a company that's running on a different cloud than the one that you've picked, you'd be ridiculous to view migrating as anything approaching a strategic priority. Now, this also gets into the question of what is cloud? Our G Suite stuff counts as cloud, but no one really views it in that way. Similarly, when you have an AI specific workload, that's great. As long as it isn't you seriously expensive to move data between providers. That workload doesn't need to live in the same place as your marketing website does. I think that the idea of having a specific cloud provider that you go all in on for every use case, well, at some point that leads to ridiculous things like pretending that Amazon WorkDocs has customers, it does not. But for things that matter to your business and looking at specific workloads, I think that you're going to find a primary provider with secondary workloads here and they're scattered elsewhere to be the strategy that people are getting at when they use the word multicloud badly. >> Time's up for you Corey, Stu we've got time for rebuttal and remember, for those of you in the audience, you can vote at any time and who you think is winning this round. Stu, 60 seconds for a rebuttal. >> Yeah, absolutely Corey. Look, you just gave the Andy Jassy of what multicloud should be 70 to 80% goes to a single provider. And it does make sense we know nobody ever said multicloud equals the same amount in multiple environments but you made a clear case as to why multicloud leveraging multi providers is likely what most companies are going to do. So thank you so much for making a clear case as to why multicloud not equal cloud, across multiple providers is the way to go. So thank you for conceding the victory. >> Last Words, Corey. >> If that's what you took from it Stu, I can't get any closer to it than you have. >> All right, let's move on to the next topic then. The next topic is serverless versus containers which technology is going to be used in, let's say, five to 10 years time? And as a reminder, I'm going to assign each of the debaters these topics, their assignments may or may not match their true feelings about this topic, and they definitely don't represent the topics of my employer, CloudHealth by VMware. Stu, you're going to argue for containers. Corey you're going to argue for start serverless. Stu, you're up first. Two minutes on the clock and go. >> All right, so with all respect to my friends in the serverless community, We need to have a reality check as to how things work. We all know that serverless is a ridiculous name because underneath we do need to worry about all of the infrastructure underneath. So containers today are the de facto building block for cloud native architectures, just as the VM defined the ecosystem for an entire generation of solutions. Containers are the way we build things today. It is the way Google has architected their entire solution and underneath it is often something that's used with serverless. So yes, if you're, building an Alexa service, serverless make what's good for you. But for the vast majority of solutions, I need to have flexibility, I need to understand how things work underneath it. We know in IT that it's great when things work, but we need to understand how to fix them when they break. So containerization gets us to that atomic level, really close to having the same thing as the application. And therefore, we saw the millions of users that deploy Docker, we saw the huge wave of container orchestration led by Kubernetes. And the entire ecosystem and millions of customers are now on board with this way of designing and architecting and breaking down the silos between the infrastructure world and the application developer world. So containers, here to stay growing fast. >> All right, Corey, what do you think? Why is serverless the future? >> I think that you're right in that containers are the way you get from where you were to something that runs effectively in a cloud environment. That is why Google is so strongly behind Kubernetes it helps get the entire industry to write code the way that Google might write code. And that's great. But if you're looking at effectively rewriting something from scratch, or building something that new, the idea of not having to think about infrastructure in the traditional sense of being able to just here, take this code and run it in a given provider that takes whatever it is that you need to do and could loose all these other services together, saves an awful lot of time. As that continues to move up the stack towards the idea of no code or low code. And suddenly, you're now able to build these applications in ways that require just a little bit of code that tie together everything else. We're closer than ever to that old trope of the only code you write is business logic. Serverless gives a much clearer shot of getting there, if you can divorce yourself from the past of legacy workloads. Legacy, of course meaning older than 18 months and makes money. >> Stu, do you have a rebuttal, 60 seconds? >> Yeah. So Corey, we've been talking about this Nirvana in many ways. It's the discussion that we had for paths for over a decade now. I want to be able to write my code once not worry about where it lives, and do all this. But sometimes, there's a reason why we keep trying the same thing over and over again, but never reaching it. So serverless is great for some application If you talked about, okay, if you're some brand new webby thing there and I don't want to have to do this team, that's awesome. I've talked to some wonderful people that don't know anything about coding that have built some cool stuff with serverless. But cool stuff isn't what most business runs on, and therefore containerization is, as you said, it's a bridge to where I need to go, it lives in these cloud environments, and it is the present and it is the future. >> Corey, your response. >> I agree that it's the present, I doubt that it's the future in quite the same way. Right now Kubernetes is really scratching a major itch, which is how all of these companies who are moving to public cloud still I can have their infrastructure teams be able to cosplay as cloud providers themselves. And over time, that becomes simpler and I think on some level, you might even see a convergence of things that are container workloads begin to look a lot more like serverless workloads. Remember, we're aiming at something that is five years away in the context of this question. I think that the serverless and container landscape will look very different. The serverless landscape will be bright and exciting and new, whereas unfortunately the container landscape is going to be represented by people like you Stu. >> Hoarse words from Corey. Stu, any last words or rebuttals? >> Yeah, and look Corey absolutely just like we don't really think about the underlying server or VM, we won't think about the containers you won't think about Kubernetes in the future, but, the question is, which technology will be used in five to 10 years, it'll still be there. It will be the fabric of our lives underneath there for containerization. So, that is what we were talking about. Serverless I think will be useful in pockets of places but will not be the predominant technology, five years from now. >> All right, tough to say who won that one? I'm glad I don't have to decide. I hope everyone out there is voting, last chance to vote on this question before we move on to the next. Next topic is cloud wars. I'm going to give a statement and then I'm going to assign each of you a pro or a con, Google will never be an actual contender in the cloud wars always a far third, we're going to have Corey arguing that Google is never going to be an actual contender. And Stu, you're going to argue that Google is eventually going to overtake the top two AWS and Azure. As a constant reminder, I'm assigning these topics, it's my decision and also they don't match the opinions of me, my employer, or likely Stu or Corey. This is all just for fun and games. But I really want to hear what everyone has to say. So Corey, you're up first two minutes. Why is Google never going to be an actual contender and go. >> The biggest problem Google has in the time of cloud is their ability to forecast longer term on anything that isn't their advertising business, and their ability to talk to human beings long enough to meet people where they are. We're replacing their entire culture is what it's going to take to succeed in the time of cloud and with respect, Thomas Kurian is a spectacular leader internally but look at where he's come from. He spent 22 years at Oracle and now has been transplanted into Google. If we take a look at Satya Nadella's cloud transformation at Microsoft, he was able to pull that off as an insider, after having known intimately every aspect of that company, and he grew organically with it and was perfectly positioned to make that change. You can't instill that kind of culture change by dropping someone externally, on top of an organization and expecting anything to go with this magic one day wake up and everything's going to work out super well. Google has a tremendous amount of strengths, and I don't see that providing common denominator cloud computing services to a number of workloads that from a Google perspective are horrifying, is necessarily in their wheelhouse. It feels like their entire focus on this is well, there's money over there. We should go get some of that too. It comes down to the traditional Google lack of focus. >> Stu, rebuttal? Why do you think Google has a shaft? >> Yeah, so first of all, Corey, I think we'd agree Google is a powerhouse in the world today. My background is networking, when they first came out with with Google Cloud, I said, Google has the best network, second to none in the world. They are ubiquitous today. If you talk about the impact they have on the world, Android phones, you mentioned Kubernetes, everybody uses G Suite maps, YouTube, and the like. That does not mean that they are necessarily going to become the clear leader in cloud but, Corey, they've got really, really smart people. If you're not familiar with that talk to them. They'll tell you how smart they are. And they have built phenomenal solutions, who's going to be able to solve, the challenge every day of, true distributed systems, that a global database that can handle the clock down to the atomic level, Google's the one that does that we've all read the white papers on that. They've set the tone for Hadoop, and various solutions that are all over the place, and their secret weapon is not the advertising, of course, that is a big concern for them, but is that if you talk about, the consumer adoption, everyone uses Google. My kids have all had Chromebooks growing up. It isn't their favorite thing, but they get, indoctrinated with Google technology. And as they go out and leverage technologies in the world, Google is one that is known. Google has the strength of technology and a lot of positioning and partnerships to move them forward. Everybody wants a strong ecosystem in cloud, we don't want a single provider. We already discussed this before, but just from a competitive nature standpoint, if there is a clear counterbalance to AWS, I would say that it is Google, not Microsoft, that is positioned to be that clear and opportune. >> Interesting, very interesting Stu. So your argument is the Gen Zers will of ultimately when they come of age become the big Google proponents. Some strong words that as well but they're the better foil to AWS, Corey rebuttal? >> I think that Stu is one t-shirt change away from a pitch perfect reenactment of Charlie Brown. In this case with Google playing the part of Lucy yanking the football away every time. We've seen it with inbox, Google Reader, Google Maps, API pricing, GKE's pricing for control plane. And when your argument comes down to a suddenly Google is going to change their entire nature and become something that it is as proven as constitutionally incapable of being, namely supporting something that its customers want that it doesn't itself enjoy working on. And to the exclusion of being able to get distracted and focused on other things. Even their own conferences called Next because Google is more interested in what they're shipping than what they're building, than what they're currently shipping. I think that it is a fantasy to pretend that that is somehow going to change without a complete cultural transformation, which again, I don't see the seeds being planted for. >> Some sick burns in there Stu, rebuttal? >> Yeah. So the final word that I'll give you on this is, one of the most important pieces of what we need today. And we need to tomorrow is our data. Now, there are some concerns when we talk about Google and data, but Google also has strong strength in data, understanding data, helping customers leverage data. So while I agree to your points about the cultural shift, they have the opportunity to take the services that they have, and enable customers to be able to take their data to move forward to the wonderful world of AI, cloud, edge computing, and all of those pieces and solve the solution with data. >> Strong words there. All right, that's a tough one. Again, I hope you're all out there voting for who you think won that round. Let's move on to the last round before we start hitting the lightning questions. I put a call out on several channels and social media for people to have questions that they want you to debate. And this one comes from Og-AWS Slack member, Angelo. Angelo asks, "What about IBM Cloud?" Stu you're pro, Corey you're con. Let's have Stu you're up first. The question is, what about IBM Cloud? >> All right, so great question, Angelo. I think when you look at the cloud providers, first of all, you have to understand that they're not all playing the same game. We talked about AWS and they are the elephant in the room that moves nimbly as a cheetah. Every other provider plays a little bit of a different game. Google has strength in data. Microsoft, of course, has their, business productivity applications. IBM has a strong legacy. Now, Corey is going to say that they are just legacy and you need to think about them but IBM has strong innovation. They are a player in really what we call chapter two of the cloud. So when we start talking about multicloud, when we start talking about living in many environments, IBM was the first one to partner with VMware for VMware cloud before the mega VMware AWS announcement, there was IBM up on stage and if I remember right, they actually have more VMware customers on IBM Cloud than they do in the AWS cloud. So over my shoulder here, there's of course, the Red Hat $34 billion to bet on that multicloud solution. So as we talk about containerization, and Kubernetes, Red Hat is strongly positioned in open-source, and flexibility. So you really need a company that understands both the infrastructure side and the application side. IBM has database, IBM has infrastructure, IBM has long been the leader in middleware, and therefore IBM has a real chance to be a strong player in this next generation of platforms. Doesn't mean that they're necessarily going to go attack Amazon, they're partnering across the board. So I think you will see a kinder, gentler IBM and they are leveraging open source and Red Hat and I think we've let the dogs out on the IBM solution. >> Indeed. >> So before Corey goes, I feel the need to remind everyone that the views expressed here are not the views of my employer nor myself, nor necessarily of Corey or Stu. I have Corey. >> I haven't even said anything yet. And you're disclaiming what I'm about to say. >> I'm just warning the audience, 'cause I can't wait to hear what you're going to say next. >> Sounds like I have to go for the high score. All right. IBM's best days are behind it. And that is pretty clear. They like to get angry when people talk about how making the jokes about a homogenous looking group of guys in blue suits as being all IBM has to offer. They say that hasn't been true since the '80s. But that was the last time people cared about IBM in any meaningful sense and no one has bothered to update the relevance since then. Now, credit where due, I am seeing an awful lot of promoted tweets from IBM into my timeline, all talking about how amazing their IBM blockchain technology is. And yes, that is absolutely the phrasing of someone who's about to turn it all around and win the game. I don't see it happening. >> Stu, rebuttal? >> Look, Corey, IBM was the company that brought us the UPC code. They understand Mac manufacturing and blockchain actually shows strong presence in supply chain management. So maybe you're not quite aware of some of the industries that IBM is an expert in. So that is one of the big strengths of IBM, they really understand verticals quite well. And, at the IBM things show, I saw a lot in the healthcare world, had very large customers that were leveraging those solutions. So while you might dismiss things when they say, Oh, well, one of the largest telecom providers in India are leveraging OpenStack and you kind of go with them, well, they've got 300 million customers, and they're thrilled with the solution that they're doing with IBM, so it is easy to scoff at them, but IBM is a reliable, trusted provider out there and still very strong financially and by the way, really excited with the new leadership in place there, Arvind Krishna knows product, Jim Whitehurst came from the Red Hat side. So don't be sleeping on IBM. >> Corey, any last words? >> I think that they're subject to massive disruption as soon as they release the AWS 400 mainframe in the cloud. And I think that before we, it's easy to forget this, but before Google was turning off Reader, IBM stopped making the model M buckling spring keyboards. Those things were masterpieces and that was one of the original disappointments that we learned that we can't fall in love with companies, because companies in turn will not love us back. IBM has demonstrated that. Lastly, I think I'm thrilled to be working with IBM is exactly the kind of statement one makes only at gunpoint. >> Hey, Corey, by the way, I think you're spending too much time looking at all titles of AWS services, 'cause you don't know the difference between your mainframe Z series and the AS/400 which of course is heavily pending. >> Also the i series. Oh yes. >> The i series. So you're conflating your system, which still do billions of dollars a year, by the way. >> Oh, absolutely. But that's not we're not seeing new banks launching and then building on top of IBM mainframe technology. I'm not disputing that mainframes were phenomenal. They were, I just don't see them as the future and I don't see a cloud story. >> Only a cloud live your mainframe related smack talk. That's the important thing that we're getting to here. All right, we move-- >> I'm hoping there's an announcement from CloudHealth by VMware that they also will now support mainframe analytics as well as traditional cloud. >> I'll look into that. >> Excellent. >> We're moving on to the lightning rounds. Each debater in this round is only going to get 60 seconds for their opening argument and then 30 seconds for a rebuttal. We're going to hit some really, really big important questions here like this first one, which is who deserves to sit on the Iron Throne at the end of "Game of Thrones?" I've been told that Corey has never seen this TV show so I'm very interested to hear him argue for Sansa. But let's Sansa Stark, let's hear Stu go first with his argument for Jon Snow. Stu one minute on the clock, go. >> All right audience let's hear it from the king of the north first of all. Nothing better than Jon Snow. He made the ultimate sacrifice. He killed his love to save Westeros from clear destruction because Khaleesi had gone mad. So Corey is going to say something like it's time for the women to do this but it was a woman she went mad. She started burning the place down and Jon Snow saved it so it only makes sense that he should have done it. Everyone knows it was a travesty that he was sent back to the Wall, and to just wander the wild. So absolutely Jon Snow vote for King of the North. >> Compelling arguments. Corey, why should Sansa Stark sit on the throne? Never having seen the show I've just heard bits and pieces about it and all involves things like bloody slaughters, for example, the AWS partner Expo right before the keynote is best known as AWS red wedding. We take a look at that across the board and not having seen it, I don't know the answer to this question, but how many of the folks who are in positions of power we're in fact mediocre white dudes and here we have Stu advocating for yet another one. Sure, this is a lightning round of a fun event but yes, we should continue to wind up selecting this mediocre white person has many parallels in terms of power, et cetera, politics, current tech industry as a whole. I think she's right we absolutely should give someone with a look like this a potential opportunity to see what they can do instead. >> Ouch, Stu 30 seconds rebuttal. >> Look, I would just give a call out to the women in the audience and say, don't you want Jon Snow to be king? >> I also think it's quite bold of Corey to say that he looks like Kit Harington. Corey, any last words? >> I think that it sad you think Stu was running for office at this point because he's become everyone's least favorite animal, a panda bear. >> Fire. All right, so on to the next question. This one also very important near and dear to my heart personally, is a hot dog a sandwich. Corey you'll be arguing no, Stu will be arguing yes. I must also add this important disclaimer that these assignments are made by me and might not reflect the actual views of the debaters here so Corey, you're up first. Why is a hot dog not a sandwich? >> Because you'll get punched in the face if you go to a deli of any renown and order a hot dog. That is not what they serve there. They wind up having these famous delicatessen in New York they have different sandwiches named after different celebrities. I shudder to think of the deadly insult that naming a hot dog after a celebrity would be to that not only celebrity in some cases also the hot dog too. If you take a look and you want to get sandwiches for lunch? Sure. What are we having catered for this event? Sandwiches. You show up and you see a hot dog, you're looking around the hot dog to find the rest of the sandwich. Now while it may check all of the boxes for a technical definition of what a sandwich is, as I'm sure Stu will boringly get into, it's not what people expect, there's a matter of checking the actual boxes, and then delivering what customers actually want. It's why you can let your product roadmap be guided by cart by customers or by Gartner but rarely both. >> Wow, that one hurts. Stu, why is the hot dog a sandwich? >> Yeah so like Corey, I'm sorry that you must not have done some decent traveling 'cause I'm glad you brought up the definition because I'm not going to bore you with yes, there's bread and there's meat and there's toppings and everything else like that but there are some phenomenal hot dogs out there. I traveled to Iceland a few years ago, and there's a little hot dog stand out there that's been there for over 40 or 50 years. And it's one of the top 10 culinary experience I put in. And I've been to Michelin star restaurants. You go to Chicago and any local will be absolutely have to try our creation. There are regional hot dogs. There are lots of solutions there and so yeah, of course you don't go to a deli. Of course if you're going to the deli for takeout and you're buying meats, they do sell hot dogs, Corey, it's just not the first thing that you're going to order on the menu. So I think you're underselling the hot dog. Whether you are a child and grew up and like eating nothing more than the mustard or ketchup, wherever you ate on it, or if you're a world traveler, and have tried some of the worst options out there. There are a lot of options for hot dogs so hot dog, sandwich, culinary delight. >> Stu, don't think we didn't hear that pun. I'm not sure if that counts for or against you, but Corey 30 seconds rebuttal. >> In the last question, you were agitating for putting a white guy back in power. Now you're sitting here arguing that, "Oh some of my best friend slash meals or hot dogs." Yeah, I think we see what you're putting down Stu and it's not pretty, it's really not pretty and I think people are just going to start having to ask some very pointed, delicate questions. >> Tough words to hear Stu. Close this out or rebuttal. >> I'm going to take the high road, Rachel and leave that where it stands. >> I think that is smart. All right, next question. Tabs versus spaces. Stu, you're going to argue for tabs, Corey, you're going to argue for spaces just to make this fun. Stu, 60 seconds on the clock, you're up first. Why are tabs the correct approach? >> First of all, my competitor here really isn't into pop culture. So he's probably not familiar with the epic Silicon Valley argument over this discussion. So, Corey, if you could explain the middle of algorithm, we will be quite impressed but since you don't, we'll just have to go with some of the technology first. Looks, developers, we want to make things simple on you. Tabs, they're faster to do they take up less memory. Yes, they aren't quite as particular as using spaces but absolutely, they get the job done and it is important to just, focus on productivity, I believe that the conversation as always, the less code you can write, the better and therefore, if you don't have to focus on exactly how many spaces and you can just simplify with the tabs, you're gona get close enough for most of the job. And it is easier to move forward and focus on the real work rather than some pedantic discussion as to whether one thing is slightly more efficient than the other. >> Great points Stu. Corey, why is your pedantic approach better? >> No one is suggesting you sit there and whack the spacebar four times or eight times you hit the Tab key, but your editor should be reasonably intelligent enough to expand that. At that point, you have now set up a precedent where in other cases, other parts of your codebase you're using spaces because everyone always does. And that winds up in turn, causing a weird dissonance you'll see a bunch of linters throwing issues if you use tabs as a direct result. Now the wrong answer is, of course, and I think Steve will agree with me both in the same line. No one is ever in favor of that. But I also want to argue with Stu over his argument about "Oh, it saves a little bit of space "is the reason one should go with tabs instead." Sorry, that argument said bye bye a long time ago, and that time was the introduction of JavaScript, where it takes many hundreds of Meg's of data to wind up building hello world. Yeah, at that point optimization around small character changes are completely irrelevant. >> Stu, rebuttal? >> Yeah, I didn't know that Corey did not try to defend that he had any idea what Silicon Valley was, or any of the references in there. So Rachel, we might have to avoid any other pop culture references. We know Corey just looks at very specific cloud services and can't have fun with some of the broader themes there. >> You're right my mistake Stu. Corey, any last words? >> It's been suggested that whole middle out seen on the whiteboard was came from a number of conversations I used to have with my co-workers as in people who were sitting in the room with me watching that episode said, Oh my God, I've been in the room while you had this debate with your friend and I will not name here because they at least still strive to remain employable. Yeah, it's, I understand the value in the picking these fights, we could have gone just as easily with vi versus Emacs, AWS versus Azure, or anything else that you really care to pick a fight with. But yeah, this is exactly the kind of pedantic fight that everyone loves to get involved with, which is why I walked a different path and pick other ridiculous arguments. >> Speaking of those ridiculous arguments that brings us to our last debate topic of the day, Corey you are probably best known for your strong feelings about the pronunciation of the acronym for Amazon Machine Image. I will not be saying how I think it is pronounced. We're going to have you argue each. Stu, you're going to argue that the acronym Amazon Machine Image should be pronounced to rhyme with butterfly. Corey, you'll be arguing that it rhymes with mommy. Stu, rhymes with butterfly. Let's hear it, 60 seconds on the clock. >> All right, well, Rachel, first of all, I wish I could go to the videotape because I have clear video evidence from a certain Corey Quinn many times arguing why AMI is the proper way to pronounce this, but it is one of these pedantic arguments, is it GIF or GIF? Sometimes you go back and you say, Okay, well, there's the way that the community did it. And the way that oh wait, the founder said it was a certain way. So the only argument against AMI, Jeff Barr, when he wrote about the history of all of the blogging that he's done from AWS said, I wish when I had launched the service that I pointed out the correct pronunciation, which I won't even deem to talk it because the community has agreed by and large that AMI is the proper way to pronounce it. And boy, the tech industry is rific on this kind of thing. Is it SQL and no SQL and you there's various ways that we butcher these constantly. So AMI, almost everyone agrees and the lead champion for this argument, of course is none other than Corey Quinn. >> Well, unfortunately today Corey needs to argue the opposite. So Corey, why does Amazon Machine Image when pronounce as an acronym rhyme with mommy? >> Because the people who built it at Amazon say that it is and an appeal to authorities generally correct when the folks built this. AWS has said repeatedly that they're willing to be misunderstood for long periods of time. And this is one of those areas in which they have been misunderstood by virtually the entire industry, but they are sticking to their guns and continuing to wind up advocating for AMI as the correct pronunciation. But I'll take it a step further. Let's take a look at the ecosystem companies. Whenever Erica Brescia, who is now the COO and GitHub, but before she wound up there, she was the founder of Bitnami. And whenever I call it Bitn AMI she looks like she is barely successfully restraining herself from punching me right in the mouth for that pronunciation of the company. Clearly, it's Bitnami named after the original source AMI, which is what the proper term pronunciation of the three letter acronym becomes. Fight me Stu. >> Interesting. Interesting argument, Stu 30 seconds, rebuttal. >> Oh, the only thing he can come up with is that, you take the word Bitnami and because it has that we know that things sound very different if you put a prefix or a suffix, if you talk to the Kubernetes founders, Kubernetes should be coop con but the people that run the conference, say it cube con so there are lots of debates between the people that create it and the community. I in general, I'm going to vote with the community most of the time. Corey, last words on this topic 'cause I know you have very strong feelings about it. >> I'm sorry, did Stu just say Kubernetes and its community as bastions of truth when it comes to pronouncing anything correctly? Half of that entire conference is correcting people's pronunciation of Kubernetes, Kubernetes, Kubernetes, Kubernetes and 15 other mispronunciations that they will of course yell at you for but somehow they're right on this one. All right. >> All right, everyone, I hope you've been voting all along for who you think is winning each round, 'cause this has been a tough call. But I would like to say that's a wrap for today. big thank you to our debaters. You've been very good sports, even when I've made you argue for against things that clearly are hurting you deep down inside, we're going to take a quick break and tally all the votes. And we're going to announce a winner up on the Zoom Q and A. So go to the top of your screen, Click on Zoom Q and A to join us and hear the winner announced and also get a couple minutes to chat live with Corey and Stu. Thanks again for attending this session. And thank you again, Corey and Stu. It's been The Great Cloud Debate. All right, so each round I will announce the winner and then we're going to announce the overall winner. Remember that Corey and Stu are playing not just for bragging rights and ownership of all of the internet for the next 24 hours, but also for lunch to be donated to their local hospital. Corey is having lunch donated to the California Pacific Medical Centre. And Stu is having lunch donated to Boston Medical Centre. All right, first up round one multicloud versus monocloud. Stu, you were arguing for multicloud, Corey, you were arguing for one cloud. Stu won that one by 64% of the vote. >> The vendor fix was in. >> Yeah, well, look, CloudHealth started all in AWS by supporting customers across those environments. So and Corey you basically conceded it because we said multicloud does not mean we evenly split things up. So you got to work on those two skills, buddy, 'cause, absolutely you just handed the victory my way. So thank you so much and thank you to the audience for understanding multicloud is where we are today, and unfortunately, it's where we're gonnao be in the future. So as a whole, we're going to try to make it better 'cause it is, as Corey and I both agree, a bit of a mess right now. >> Don't get too cocky. >> One of those days the world is going to catch up with me and realize that ad hominem is not a logical fallacy so much as it is an excellent debating skill. >> Well, yeah, I was going to say, Stu, don't get too cocky because round two serverless versus containers. Stu you argued for containers, Corey you argued for serverless. Corey you won that one with 65, 66 or most percent of the vote. >> You can't fight the future. >> Yeah, and as you know Rachel I'm a big fan of serverless. I've been to the serverless comp, I actually just published an excellent interview with Liberty Mutual and what they're doing with serverless. So love the future, it's got a lot of maturity to deliver on the promise that it has today but containers isn't going anyway or either so. >> So, you're not sad that you lost that one. Got it, good concession speech. Next one up was cloud wars specifically Google. is Google a real contender in the clouds? Stu, you were arguing yes they are. Corey, you were arguing no they aren't. Corey also won this round was 72% of the votes. >> Yeah, it's one of those things where at some point, it's sort of embarrassing if you miss a six inch pot. So it's nice that that didn't happen in this case. >> Yeah, so Corey, is this the last week that we have any competitors to AWS? Is that what we're saying? And we all accept our new overlords. Thank you so much, Corey. >> Well I hope not, my God, I don't know what to be an Amazonian monoculture anymore than I do anyone else. Competition makes all of us better. But again, we're seeing a lot of anti competitive behaviour. For example, took until this year for Microsoft to finally make calculator uninstallable and I trust concerned took a long time to work its way of course. >> Yeah, and Corey, I think everyone is listening to what you've been saying about what Google's doing with Google Meet and forcing that us when we make our pieces there. So definitely there's some things that Google culture, we'd love them to clean up. And that's one of the things that's really held back Google's enterprise budget is that advertised advertising driven culture. So we will see. We are working hand-- >> That was already opted out of Hangouts, how do we fix it? We call it something else that they haven't opted out of yet. >> Hey, but Corey, I know you're looking forward to at least two months of weekly Google live stuff starting this summer. So we'll have a lot of time to talk about google. >> Let's not kid ourselves they're going to cancel it halfway through. (Stu laughs) >> Boys, I thought we didn't have any more smack talk left in you but clearly you do. So, all right, moving on. Next slide. This is the last question that we did in the main part of the debate. IBM Cloud. What about IBM Cloud was the question, Stu, you were pro, Corey you were con. Corey, you won this one again with 62% of the vote and for the main. >> It wasn't just me, IBM Cloud also won. The problem is that competition was oxymoron of the day. >> I don't know Rachel, I thought this one had a real shot as to putting where IBM fits. I thought we had a good discussion there. It seemed like some of the early voting was going my way but it just went otherwise. >> It did. We had some last minute swings in these polls. They were going one direction they rapidly swung another it's a fickle crowd today. So right now we've got Corey with three points Stu with one but really the lightning round anyone's game. They got very close here. The next question, lightning round question one, was "Game of Thrones" who deserves to sit on the Iron Throne? Stu was arguing for Jon Snow, Corey was arguing for Sansa Stark also Corey has never seen Game of Thrones. This was shockingly close with Stu at 51.5% of the vote took the crown on this King of the North Stu. >> Well, I'm thrilled and excited that King of the North pulled things out because it would have been just a complete embarrassment if I lost to Corey on this question. >> It would. >> It was the right answer, and as you said, he had no idea what he's talking about, which, unfortunately is how he is on most of the rest of it. You just don't realize that he doesn't know what he's talking about. 'Cause he uses all those fast words and discussion points. >> Well, thank you for saying the quiet part out loud. Now, I am completely crestfallen as to the results of this question about a thing I've never seen and could not possibly care less about not going in my favor. I will someday managed to get over this. >> I'm glad you can really pull yourself together and keep on going with life, Corey it's inspiring. All right, next question. Was the lightning round question two is a hot dog a sandwich? Stu, you were arguing yes. Corey, you were arguing no. Corey landslide, you won this 75% of the vote. >> It all comes down to customer expectations. >> Yeah. >> Just disappointment. Disappointment. >> All right, next question tabs versus spaces. Another very close one. Stu, what were you arguing for Stu? >> I was voting tabs. >> Tabs, yeah. And Corey, you were arguing spaces. This did not turn out the way I expected. So Stu you lost this by slim margin Corey 53% of the vote. You won with spaces. >> Yep. And I use spaces in my day to day life. So that's a position I can actually believe in. >> See, I thought I was giving you the opposite point of view there. I mistook you for the correct answer, in my opinion, which is tabs. >> Well, it is funnier to stalk me on Twitter and look what I have to there than on GitHub where I just completely commit different kinds of atrocities. So I don't blame you. >> Caught that pun there. All right, the last rounds. Speaking of atrocities, AMI, Amazon Machine Image is it pronounced AMI or AMI? >> I better not have won this one. >> So Stu you were arguing that this is pronounced AMI rhymes with butterfly. Corey, you were arguing that it's pronounced AMI like mommy. Any guesses under who won this? >> It better be Stu. >> It was a 50, 50 split complete tie. So no points to anyone. >> For your complete and utterly failed on this because I should have won in a landslide. My entire argument was based on every discussion you've had on this. So, Corey I think they're just voting for you. So I'm really surprised-- >> I think at this point it shows I'm such a skilled debater that I could have also probably brought you to a standstill taking the position that gravity doesn't exist. >> You're a master of few things, Corey. Usually it's when you were dressed up nicely and I think they like the t-shirt. It's a nice t-shirt but not how we're usually hiding behind the attire. >> Truly >> Well. >> Clothes don't always make a demand. >> Gentlemen, I would like to say overall our winner today with five points is Corey. Congratulations, Corey. >> Thank you very much. It's always a pleasure to mop the floor with you Stu. >> Actually I was going to ask Stu to give the acceptance speech for you, Corey and, Corey, if you could give a few words of concession, >> Oh, that's a different direction. Stu, we'll start with you, I suppose. >> Yeah, well, thank you to the audience. Obviously, you voted for me without really understanding that I don't know what I'm talking about. I'm a loudmouth on Twitter. I just create a bunch of arguments out there. I'm influential for reasons I don't really understand. But once again, thank you for your votes so much. >> Yeah, it's always unfortunate to wind up losing a discussion with someone and you wouldn't consider it losing 'cause most of the time, my entire shtick is that I sit around and talk to people who know what they're talking about. And I look smart just by osmosis sitting next to them. Video has been rough on me. So I was sort of hoping that I'd be able to parlay that into something approaching a victory. But sadly, that hasn't worked out quite so well. This is just yet another production brought to you by theCube which shut down my original idea of calling it a bunch of squares. (Rachael laughs) >> All right, well, on that note, I would like to say thank you both Stu and Corey. I think we can close out officially the debate, but we can all stick around for a couple more minutes in case any fans have questions for either of them or want to get them-- >> Find us a real life? Yeah. >> Yeah, have a quick Zoom fight. So thanks, everyone, for attending. And thank you Stu, thank you Corey. This has been The Great Cloud Debate.

Published Date : Jun 18 2020

SUMMARY :

Cloud Economist at the Duckbill Group and less of the pleasure to talk to Stu. to vote of who you think is winning. for the Boston audience All right, Corey, what about you? the lunch to his department. This is your moment for smack talk. to a specific technology area. minutes on the clock and go. is the ability to leverage whatever All right, Stu, your turn. and saying that you that leads to ridiculous of you in the audience, is the way to go. to it than you have. each of the debaters these topics, and breaking down the silos of the only code you and it is the future. I agree that it's the present, I doubt Stu, any last words or rebuttals? about Kubernetes in the future, to assign each of you a pro or a con, and their ability to talk but is that if you talk about, to AWS, Corey rebuttal? that that is somehow going to change and solve the solution with data. that they want you to debate. the Red Hat $34 billion to bet So before Corey goes, I feel the need And you're disclaiming what you're going to say next. and no one has bothered to update So that is one of the and that was one of the and the AS/400 which of course Also the i series. So you're conflating your system, I'm not disputing that That's the important thing that they also will now to sit on the Iron Throne at So Corey is going to say something like We take a look at that across the board to say that he looks like Kit Harington. you think Stu was running and might not reflect the actual views of checking the actual boxes, Wow, that one hurts. I'm not going to bore you I'm not sure if that just going to start having Close this out or rebuttal. I'm going to take the high road, Rachel Stu, 60 seconds on the I believe that the conversation as always, Corey, why is your and that time was the any of the references in there. Corey, any last words? that everyone loves to get involved with, We're going to have you argue each. and large that AMI is the to argue the opposite. that it is and an appeal to Stu 30 seconds, rebuttal. I in general, I'm going to vote that they will of course yell at you for So go to the top of your screen, So and Corey you basically realize that ad hominem or most percent of the vote. Yeah, and as you know Rachel is Google a real contender in the clouds? So it's nice that that that we have any competitors to AWS? to be an Amazonian monoculture anymore And that's one of the things that they haven't opted out of yet. to at least two months they're going to cancel and for the main. The problem is that competition a real shot as to putting where IBM fits. of the vote took the crown that King of the North is on most of the rest of it. to the results of this Was the lightning round question two It all comes down to Stu, what were you arguing for Stu? margin Corey 53% of the vote. And I use spaces in my day to day life. I mistook you for the correct answer, to stalk me on Twitter All right, the last rounds. So Stu you were arguing that this So no points to anyone. and utterly failed on this to a standstill taking the position Usually it's when you to say overall our winner It's always a pleasure to mop the floor Stu, we'll start with you, I suppose. Yeah, well, thank you to the audience. to you by theCube which officially the debate, Find us a real life? And thank you Stu, thank you Corey.

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Krishna Doddapaneni, VP, Software Engineering, Pensando | Future Proof Your Enterprise 2020


 

>>From the cube studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a cute conversation. Hi, welcome back. I'm Stu middleman. And this is a cube conversation digging in with, talking about what they're doing to help people. Yeah. Really bringing some of the networking ideals to cloud native environment, both know in the cloud, in the data centers program, Krishna penny. He is the vice president of software. Thanks so much for joining us. Thank you so much for talking to me. Alright, so, so Krishna the pin Sandow team, uh, you know, very well known in the industry three, uh, you innovation. Yeah. Especially in the networking world. Give us a little bit about your background specifically, uh, how long you've been part of this team and, uh, you know, but, uh, you know, you and the team, you know? Yeah. >>And Sando. Yup. Um, so, uh, I'm VP of software in Sandow, um, before Penn Sarno, before founding concern, though, I worked in a few startups in CME networks, uh, newer systems and Greenfield networks, all those three startups have been acquired by Cisco. Um, um, my recent role before this, uh, uh, this, this company was a, it was VP of engineering and Cisco, uh, I was responsible for a product called ACA, which is course flagship SDN tonic. Mmm. So I mean, when, why did we find a phone, uh, Ben Sandoz? So when we were looking at the industry, uh, the last, uh, a few years, right? The few trends that are becoming clear. So obviously we have a lot of enterprise background. We were watching, you know, ECA being deployed in the enterprise data centers. One sore point for customers from operational point of view was installing service devices, network appliances, or storage appliances. >>So not only the operational complexity that this device is bringing, it's also, they don't give you the performance and bandwidth, uh, and PPS that you expect, but traffic, especially from East West. So that was one that was one major issue. And also, if you look at where the intelligence is going, has been, this has been the trend it's been going to the edge. The reason for that is the motors or switches or the devices in the middle. They cannot handle the scale. Yeah. I mean, the bandwidths are growing. The scale is growing. The stateful stuff is going in the network and the switches and the appliances not able to handle it. So you need something at the edge close to the application that can handle, uh, uh, this kind of, uh, services and bandwidth. And the third thing is obviously, you know, x86, okay. Even a few years back, you know, every two years, you know, you're getting more transistors. >>I mean, obviously the most lined it. And, uh, we know we know how that, that part is going. So the it's cycles are more valuable and we don't want to use them for this network services Mmm. Including SDN or firewalls or load balancer. So NBME, mutualization so looking at all these trends in the industry, you know, we thought there is a good, uh, good opportunity to do a domain specific processor for IO and build products around it. I mean, that's how we started Ben signed off. Yeah. So, so Krishna, it's always fascinating to watch. If you look at startups, they are often yeah. Okay. The time that they're in and the technologies that are available, you know, sometimes their ideas that, you know, cakes a few times and, you know, maturation of the technology and other times, you know, I'll hear teams and they're like, Oh, well we did this. >>And then, Oh, wow. There was this new innovation came out that I wish I had add that when I did this last time. So we do, a generation. Oh, wow. Talking about, you know, distributed architectures or, you know, well, over a decade spent a long time now, uh, in many ways I feel edge computing is just, you know, the latest discussion of this, but when it comes to, and you know, you've got software, uh, under, under your purview, um, what are some of the things that are available for that might not have been, you know, in your toolkit, you know, five years ago. Yeah. So the growth of open source software has been very helpful for us because we baked scale-out microservices. This controller, like the last time I don't, when we were building that, you know, we had to build our own consensus algorithm. >>We had to build our own dishwasher database for metrics and humans and logs. So right now, uh, we, I mean, we have, because of open source thing, we leverage CD elastic influx in all this open source technologies that you hear, uh, uh, since we want to leverage the Kubernetes ecosystem. No, that helped us a lot at the same time, if you think about it. Right. But even the software, which is not open source, close source thing, I'm maturing. Um, I mean, if you talk about SDN, you know, seven APS bank, it was like, you know, the end versions of doing off SDN, but now the industry standard is an ADPN, um, which is one of the core pieces of what we do we do as Dean solution with DVA. Um, so, you know, it's more of, you know, the industry's coming to a place where, you know, these are the standards and this is open source software that you could leverage and quickly innovate compared to building all of this from scratch, which will be a big effort for us stocked up, uh, to succeed and build it in time for your customer success. >>Yeah. And Krishna, I, you know, you talk about open forum, not only in the software, the hardware standards. Okay. Think about things, the open compute or the proliferation of, you know, GPS and, uh, everything along that, how was that impact? I did. So, I mean, it's a good thing you're talking about. For example, we were, we are looking in the future and OCP card, but I do know it's a good thing that SEP card goes into a HP server. It goes into a Dell software. Um, so pretty much, you know, we, we want to, I mean, see our goal is to enable this platform, uh, that what we built in, you know, all the use cases that customer could think of. Right. So in that way, hardware, standardization is a good thing for the industry. Um, and then same thing, if you go in how we program the AC, you know, we at about standards of this people, programming, it's an industry consortium led by a few people. >>Um, we want to make sure that, you know, we follow the standards for the customer who's coming in, uh, who wants to program it., it's good to have a standards based thing rather than doing something completely proprietary at the same time you're enabling innovations. And then those innovations here to push it back to the open source. That's what we trying to do with before. Yeah. Excellent. I've had some, some real good conversations about before. Um, and, and the way, uh, and Tondo is, is leveraging that, that may be a little bit differently. You know, you talk about standards and open source, oftentimes it's like, well, is there a differentiator there, there are certain parts of the ecosystem that you say, well, kind of been commodified. Mmm. Obviously you're taking a lot of different technologies, putting them together, uh, help, help share the uniqueness. Okay. And Tondo what differentiates, what you're doing from what was available in the market or that I couldn't just cobbled together, uh, you know, a bunch of open source hardware and software together. >>Yeah. I mean, if you look at a technologist, I think the networking that both of us are very familiar with that. If you want to build an SDN solution, or you can take a, well yes. Or you can use exhibit six and, you know, take some much in Silicon and cobble it together. But the problem is you will not get the performance and bandwidth that you're looking for. Okay. So let's say, you know, uh, if you want a high PPS solution or you want a high CPS solution, because the number of connections are going for your IOT use case or Fiji use case, right. If you, uh, to get that with an open source thing, without any assist, uh, from a domain specific processor, your performance will be low. So that is the, I mean, that's once an enterprise in the cloud use case state, as you know, you're trying to pack as many BMCs containers in one set of word, because, you know, you get charged. >>I mean, the customer, uh, the other customers make money based on that. Right? So you want to offload all of those things into a domain specific processor that what we've built, which we call the TSC, which will, um, which we'll, you know, do all the services at pretty much no cost to accept a six. I mean, it's to six, you'll be using zero cycles, a photo doing, you know, features like security groups or VPCs, or VPN, uh, or encryption or storage virtualization. Right. That's where that value comes in. I mean, if you count the TCO model using bunch of x86 codes or in a bunch of arm or AMD codes compared to what we do. Mmm. A TCO model works out great for our customers. I mean, that's why, you know, there's so much interest in a product. Excellent. I'm proud of you. Glad you brought up customers, Christina. >>One of the challenges I have seen over the years with networking is it tends to be, you know, a completely separate language that we speak there, you know, a lot of acronyms and protocols and, uh, you know, not necessarily passable to people outside of the silo of networking. I think back then, you know, SDN, uh, you know, people on the outside would be like, that stands for still does nothing, right? Like networking, uh, you know, mumbo jumbo there for people outside of networking. You know what I think about, you know, if I was going to the C suite of an enterprise customer, um, they don't necessarily care about those networking protocols. They care about the, you know, the business results and the product Liberty. How, how do you help explain what pen Sandow does to those that aren't, you know, steeped in the network, because the way I look at it, right? >>What is customer looking? But yeah, you're writing who doesn't need, what in cap you use customer is looking for is operational simplicity. And then he wants looking for security. They, it, you know, and if you look at it sometimes, you know, both like in orthogonal, if you make it very highly secure, but you make it like and does an operational procedure before you deploy a workload that doesn't work for the customer because in operational complexity increases tremendously. Right? So it, we are coming in, um, is that we want to simplify this for the customer. You know, this is a very simple way to deploy policies. There's a simple way to deploy your networking infrastructure. And in the way we do it is we don't care what your physical network is, uh, in some sense, right? So because we are close to the server, that's a very good advantage. >>We have, we have played the policies before, even the packet leaves the center, right? So in that way, he knows his fully secure environment and we, and you don't want to manage each one individually, we have this, okay, Rockwell PSM, which manages, you know, all this service from a central place. And it's easy to operationalize a fabric, whether you talk about upgrades or you talk about, you know, uh, deploying new services, it's all driven with rest API, and you can have a GUI, so you can do it a single place. And that's where, you know, a customer's value is rather than talking about, as you're talking about end caps or, you know, exactly the route to port. That is not the main thing that, I mean, they wake up every day, they wake up. Have you been thinking about it or do I have a security risk? >>And then how easy for me is to deploy new, uh, in a new services or bring up new data center. Right. Okay. Krishna, you're also spanning with your product, a few different worlds out. Yeah. You know, traditionally yeah. About, you know, an enterprise data center versus a hyperscale public cloud and ed sites, hi comes to mind very different skillset for management, you know, different types of okay. Appointments there. Mmm. You know, I understand right. You were going to, you know, play in all of those environments. So talk a little bit about that, please. How you do that and, you know, you know, where you sit in, in that overall discussion. Yes. So, I mean, a number one rule inside a company is we are driven by customers and obviously not customer success is our success. So, but given said that, right. What we try to do is that we try to build a platform that is kind of, you know, programmable obviously starting from, you know, before that we talked about earlier, but it's also from a software point of view, it's kind of plugable right. >>So when we build a software, for example, at cloud customers, and they use BSC, they use the same set of age KPI's or GSP CRS, TPS that DSC provides their controller. But when we ship the same, uh, platform, what enterprise customers, we built our own controller and we use the same DC APS. So the way we are trying to do is things is fully leverage yeah. In what we do for enterprise customers and cloud customers. Mmm. We don't try to reinvent the wheel. Uh, obviously at the same time, if you look at the highest level constructs from a network perspective, right. Uh, audience, for his perspective, what are you trying to do? You're trying to provide connectivity, but you're trying to avoid isolation and you're trying to provide security. Uh, so all these constructs we encapsulated in APA is a, which, you know, uh, in some, I, some, some mostly like cloud, like APS and those APIs are, are used, but cloud customers and enterprise customers, and the software is built in a way of it. >>Any layer is, can be removed on any layer. It can be hard, right? Because it's not interested. We don't want to be multiple different offers for different customers. Right. Then we will not scale. So the idea when we started the software architecture, is that how we make it pluggable and how will you make the program will that customer says, I don't want this piece of it. You can put them third party piece on it and still integrate, uh, at a, at a common layer with using. Yeah. Yeah. Well, you know, Krishna, you know, I have a little bit of appreciation where some of the hard work, what your team has been doing, you know, a couple of years in stealth, but, you know, really accelerating from, uh, you know, the announcement coming out of stealth, uh, at the end of 2019. Yeah. Just about half a year, your GA with a major OEM of HPE, definitely a lot of work that needs to be done. >>It brings us to, you know, what, what are you most proud about from the work that your team's doing? Uh, you know, we don't need to hear any, you know, major horror stories, but, you know, there always are some of them, you know, not holes or challenges that, uh, you know, often get hidden yeah. Behind the curtain. Okay. I mean, personally, I'm most proud of the team that we've made. Um, so, uh, you know, obviously, you know, uh, our executors have it good track record of disrupting the market multiple times, but I'm most proud of the team because the team is not just worried about that., uh, that, uh, even delegate is senior technologist and they're great leaders, but they're also worried about the customer problem, right? So it's always about, you know, getting the right mix, awfully not execution combined with technology is when you succeed, that is what I'm most proud of. >>You know, we have a team with, and Cletus running all these projects independently, um, and then releasing almost we have at least every week, if you look at all our customers, right. And then, you know, being a small company doing that is a, Hmm, it's pretty challenging in a way. But we did, we came up with methodologists where we fully believe in automation, everything is automated. And whenever we release software, we run through the full set of automation. So then we are confident that customer is getting good quality code. Uh, it's not like, you know, we cooked up something and that they should be ready and they need to upgrade to the software. That's I think that's the key part. If you want to succeed in this day and age, uh, developing the features at the velocity that you would want to develop and still support all these customers at the same time. >>Okay. Well, congratulations on that, Christian. All right. Final question. I have for you give us a little bit of guidance going forward, you know, often when we see a company out and we, you know, to try to say, Oh, well, this is what company does. You've got a very flexible architecture, lot of different types of solutions, what kind of markets or services might we be looking at a firm, uh, you know, download down the road a little ways. So I think we have a long journey. So we have a platform right now. We already, uh, I mean, we have a very baby, we are shipping. Mmm Mmm. The platforms are really shipping in a storage provider. Uh, we are integrating with the premier clouds, public clouds and, you know, enterprise market, you know, we already deployed a distributed firewall. Some of the customers divert is weird firewall. >>So, you know, uh, so if you take this platform, it can be extendable to add in all the services that you see in data centers on clubs, right. But primarily we are driven from a customer perspective and customer priority point of view. Mmm. So BMW will go is even try to add more ed services. We'll try to add more storage features. Mmm. And then we, we are also this initial interest in service provider market. What we can do for Fiji and IOT, uh, because we have the flexible platform. We have the, see, you know, how to apply this platform, this new application, that's where it probably will go into church. All right. Well, Krishna not a penny vice president of software with Ben Tondo. Thank you so much for joining us. Thank you, sir. It was great talking to you. All right. Be sure to check out the cube.net. You can find lots of interviews from Penn Sundo I'm Stu Miniman and thank you. We're watching the cute.

Published Date : Jun 17 2020

SUMMARY :

uh, you know, very well known in the industry three, uh, you innovation. you know, ECA being deployed in the enterprise data centers. you know, every two years, you know, you're getting more transistors. and, you know, maturation of the technology and other times, you know, I'll hear teams and they're like, This controller, like the last time I don't, when we were building that, you know, we had to build our own consensus Um, so, you know, it's more of, you know, the industry's coming to a place where, this platform, uh, that what we built in, you know, all the use cases that customer could Um, we want to make sure that, you know, we follow the standards for the customer who's coming in, I mean, that's once an enterprise in the cloud use case state, as you know, you're trying to pack as many BMCs I mean, that's why, you know, there's so much interest in a product. to be, you know, a completely separate language that we speak there, you know, you know, and if you look at it sometimes, you know, both like in orthogonal, And that's where, you know, a customer's value is rather than talking about, as you're talking about end caps you know, programmable obviously starting from, you know, before that we talked about earlier, Uh, obviously at the same time, if you look at the highest but, you know, really accelerating from, uh, you know, the announcement coming out of stealth, Um, so, uh, you know, obviously, you know, uh, our executors have it good track And then, you know, being a small company doing that is a firm, uh, you know, download down the road a little ways. So, you know, uh, so if you take this platform, it can be extendable to add

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Abhishek (Abhi) Mehta, Tresata | CUBE Conversation, April 2020


 

from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation hey welcome back here writer jeff rick here with the cube we're in our Palo Alto studios you know kind of continuing our leadership coverage reaching out to the community for people that we've got in our community to get their take on you know how they're dealing with the Kovach crisis how they're helping to contribute back to the community to to bring their resources to bear and you know just some general good tips and tricks of getting through these kind of challenging times and we're really excited to have one of my favorite guests he's being used to come on all the time we haven't had them on for three years which I can't believe it sabi Mehta the CEO of true SATA founder to say to obby I checked the record I can't believe it's been three years since we last that down great to see you Jeff there's well first of all it's always a pleasure and I think the only person to blame for that is you Jeff well I will make sure that it doesn't happen again so in just a check-in how's things going with the family the company thank you for asking you know family is great we have I've got two young kids who have become video conferencing experts and they don't teach me the tricks for it which I'm sure is happening a lot of families around the world and the team is great we vent remote at this point almost almost two months ago down and can't complain I think their intellectual property business like you are so it's been a little easier for us to go remote compared to a lot of other businesses in the world and in America but no complaints it'll be very fortunate we are glad that we have a business and a company that can withstand the the economic uncertainty and the family's great I hope the same for the queue family I haven't seen Dave and John and it's good to see you again and I hope all of you guys are helped happy and healthy great I think in we're good so thank you for asking so let's jump into it you know one of the things that I've always loved about you is you know really your sense of culture and this kind of constant reinforcing of culture in your social media posts and the company blog post at true SATA you know celebrating your interns and and you really have a good pulse for that and you know I just I think we may even talked about it before about you know kind of the CEOs and leadership and and social media those that do and that and those that don't and you know I think it's it's probably from any kind of a risk reward trade-off you know I could say something group it versus what am I getting at it but really it's super important and in these times with the distributed workforce that the the importance and value of communicating and culture and touching your people frequently across a lot of different mediums and topic areas is is more important than ever before share with us kind of your strategy why did you figure this out early how have you you know kind of adjusted you know your method of keeping your team up and communicating absolutely like I guess I owe you guys a little bit of gratitude for it which is we launched our company and you know I'm showing a member on the cube it was a social media launch you know if you say that say it like that I think there are two or three things that are very important Jeff and you hit on all of them one is the emphasis on information sharing it becomes more important than times like these and we as as a society value the ability to share a positive conversation of positive perspective and a positive outlook more but since day zero at the seder we've had this philosophy that there are no secrets it is important to be open and transparent both inside and outside the company and that our legacy is going to be defined by what we do for the community and not just what we do for our shareholders and by its very nature the fact that you know I grew up in a different continent now live and call America now a different continent my home I guess I was it's very important for me to stay connected to my roots it is a good memory or reminder that the world is very interconnected unfortunately the pandemic is the is the best or worst example of it in a really weird way but I think it's also a very important point Jeff that I believe we learned early and I hope coming out from this is something that we don't lose the point you made about kindness social media and social networking has a massively in my opinion massively positive binding force for the world at the same time there were certain business models it tried to capitalize on the negative aspects of it you know whether they are the the commercialized versions of slam books or not so nice business models that capitalize on the ability for people to complain I hope that people society and us humans coming out of it learn from people like yourself or you know the small voice that I have on social media or the messages we share and we are kinda in what we do online because the ability to have networks that are viral and can propagate or self propagate is a very positive unifying force and I hope out of this pandemic we all realize the positive nature's of it more than the negative nature's of it because unfortunately as you know that our business models built on the negative forces of social media and I really really hope they're coming out of this are positive voices drown out the negative voices that's great point and and it's a great I want to highlight a quote from one of your blog's again I think you're just a phenomenal communicator and in relationship to what's going on with kovat and and I quote we are fighting fear pain and anxiety as much as we are fighting the virus this is our humble attempt to we'll get into what you guys did to help the thousands of first responders clerks rockstars but I just really want to stick with that kindness theme you know I used to or I still joke right that the greatest smile in technology today is our G from signal FX the guys are gonna throw up a picture of him he's a great guy he looks like everybody's favorite I love that guy but therefore signal effects and actually it's funny signal FX also launched on the cube at big data a big data show I used to say the greatest smile intact is avi Mehta I mean how can I go wrong and and what I when I reached out to you I I do I consciously thought what what more important time do we have than to see people like you with a big smile with the great positive attitude focusing on on the positives and and I just think it's so important and it segues nicely into what we used to talk about it the strata shows and the big data shows all the time everyone wanted to talk about Hadoop and big data you always stress is never about the technology it's about the application of the technology and you focus your company on that very where that laser focus from day one now it's so great to see is we think you know the bad news about kovat a lot of bad news but one of the good news is is you know there's never been as much technology compute horsepower big data analytics smart people like yourself to bring a whole different set of tools to the battle than just building Liberty ships or building playing planes or tanks so you guys have a very aggressive thing that you're doing tell us a little bit about is the kovat active transmission the coat if you will tell us about what that is how did it come to be and what are you hoping to accomplish of course so first of all you're too kind you know thank you so much I think you also were the first people to give me a hard time about my new or Twitter picture I put on and he said what are you doing RV you know you have a good smile come on give me the smile die so thank you you're very kind Jeff I think as I as we as you know and I know I think you've a lot to be thankful for in life and there's no reason why we should not smile no matter what the circumstance we have so much to be thankful for and also I am remiss happy Earth Day you know I'm rocking my green for Earth Day as well as Ramadan Kareem today is the first day of Ramadan and you know I I wish everybody in the world Ramadan Kareem and on that friend right on that trend of how does do we as a community come together when faced with crisis so Court was a very simple thing you know it's I'm thank you for recognizing the hard work of the team that led it it was an idea I came up with it you know in the shower I'm like there are two kinds of people or to your you can we have we as humans have a choice when history is being made which I do believe I do believe history is being made right whether you look at it economically and a economic shock and that we have not felt as humanity since the depression so you look at it socially and again something we haven't seen sin the Spanish blue history is being made in in these times and I think we as humans have a choice we can either be witnesses to it or play our part in helping shape it and coat was our humble tiny attempt to when we look back when history was being made we chose to not just sit on the sidelines but be a part of trying to be part of the solution so all riddled with code was take a small idea I had team gets the entire credit read they ran with it and the idea was there was a lot of data being open sourced around co-ed a lot of work being done around reporting what is happening but nothing was being done around reporting or thinking through using the data to predict what could happen with it and that was code with code we try to make the first code wonder oh that came out almost two weeks ago now when you first contacted us was predicting the spread and the idea around breaking the spread wasn't just saying here is the number of cases a number of deaths and know what to be very off we wanted to provide like you know how firefighters do can we predict where it may go to next at a county by county level so we could create a little bit of a firewall to help it from stop you know have the spread of it to be slower in no ways are we claiming that if you did port you can stop it but if he could create firewalls around it and distribute tests not just in areas and cities and counties where it is you know spiking but look at the areas and counties where it's about to go to so we use a inner inner in-house Network algorithm we call that Orion and we were able to start predicting where the virus is gonna go to we also then quickly realize that this could be an interesting where an extra you know arrow and the quiver in our fight we should also think about where are there green shoots around where can recovery be be helped so before you know the the president email announced this it was surrender serendipitous before the the president came and said I want to start finding the green shoes to open the country we then did quote $2 which we announced a week ago with the green shoots around a true sailor recovery index and the recovery index is looking at its car like a meta algorithm we're looking at the rates of change of the rates of change so if you're seeing the change of the rates of change you know the meta part we're declining we're saying there are early shoots that we if as we plan to reopen our economy in our country these are the counties to look at first that was the second attempt of code and the third attempt we have done is we calling it the odd are we there yet index it got announced yesterday and now - you're the first public announcement of it and the are we there yet index is using the government's definition of the phase 1 phase 2 phase 3 and we are making a prediction on where which are the counties that are ready to be open up and there's good news everywhere in the country but we we are predicting there are 73 different counties that ask for the government's definition of ready to open are ready to open that's all you know we were able to launch the app in five days it is free for all first responders all hospital chains all not-for-profit organizations trying to help the country through this pandemic and poor profit operations who want to use the data to get tests out to get antibodies out and to get you know the clinical trials out so we have made a commitment that we will not charge for code through - for any of those organizations to have the country open are very very small attempt to add another dimension to the fight you know it's data its analytics I'm not a first responder this makes me sleep well at night that I'm at least we're trying to help you know right well just for the true heroes right the true heroes this is our our humble attempt to help them and recognize that their effort should not go to its hobby that that's great because you know there is data and there is analytics and there is you know algorithms and the things that we've developed to help people you know pick they're better next purchase at Amazon or where they gonna watch next on Netflix and it's such a great application no it's funny I just finished a book called ghost Bob and is a story of the cholera epidemic in London in like 1850 something or other about four but what's really interesting at that point in time is they didn't know about waterborne diseases they thought everything kind of went through the air and and it was really a couple of individuals in using data in a new and more importantly mapping different types of datasets on top of it and now this is it's as this map that were they basically figured out where the the pump was that was polluting everybody but it was a great story and you know kind of changing the narrative by using data in a new novel and creative way to get to an answer that they couldn't and you know they're there's so much data out there but then they're so short a date I'm just curious from a data science point of view you know um you know there there aren't enough tests for you know antibodies who's got it there aren't enough tests for just are you sick and then you know we're slowly getting the data on the desk which is changing all the time you know recently announced that the first Bay Area deaths were actually a month were they before they thought they were so as you look at what you're trying to accomplish what are some of the great datasets out there and how are you working around some of the the lack of data in things like you know test results are you kind of organizing pulling that together what would you like to see more of that's why I like talking to you so I missed you you are these good questions of me excellent point I think there are three things I would like to highlight number one it doesn't take your point that you made with the with the plethora of technical advances and this S curve shift that these first spoke at the cube almost eleven years ago to the date now or ten years ago just the idea of you know population level or modeling that cluster computing is finally democratized so everybody can run complicated tests and a unique segment or one and this is the beauty of what we should be doing in the pandemic I'm coming I'm coming I'm quite surprised actually and given the fact we've had this S curve shift where the world calls a combination of cloud computing so on-demand IO and technical resources for processing data and then the on-demand ability to store and run algorithms at massive scale we haven't really combined our forces to predict more you know that the point you made about the the the waterborne pandemic in the eighteen eighteen hundreds we have an ability as humanity right now to actually see history play out rather than write a book about it you know it has a past tense and it's important to do are as follows number one luckily for you and I the cost of computing an algorithm to predict is manageable so I am surprised why the large cloud players haven't come out and said you know what anybody who wants to distribute anything around predictions lay to the pandemic should get cloud resources for free I we are running quote on all three cloud platforms and I'm paying for all of it right that doesn't really make sense but I'm surprised that they haven't really you know joined the debate or contribute to it and said in a way to say let's make compute free for anybody who would like to add a new dimension to our fight against the pandemic number one but the good news is it's available number two there is luckily for us an open data movement you know that was started on the Obama administration and hasn't stopped because you can't stop open movements allows people companies like ours to go leverage know whether it's John Hancock Carnegie Mellon or the new data coming out of you know California universities a lot of those people are opening up the data not every single piece is at the level we would like to see you know it's not zip plus 4 is mostly county level it's available the third innovation is what we have done with code but not it's not an innovation for the world right which is the give get model so we have said we will curate everything is available lie and boo cost anybody is used but they're for purposes and computations you want to enrich it every organization who gives code data will get more out of it so we have enabled a data exchange keep our far-off purple form and the open up the rail exchange that my clients use but you know we've opened up our data exchange part of our software platform and we have open source for this particular case a give get model but the more you give to it the more you get out of there and our first installations this was the first week that we have users of the platform you know the state of Nevada is using it there are no our state in North Carolina is using it already and we're trying to see the first asks for the gift get model to be used but that's the three ways you're trying to address the that's great and and and and so important you know in this again when this whole thing started I couldn't help but think of the Ford plant making airplanes and and Keiser making Liberty ships in in World War two but you know now this is a different battle but we have different tools and to your point luckily we have a lot of the things in place right and we have mobile phones and you know we can do zoom and well you know we can we can talk as we're talking now so I want to shift gears a little bit and just talk about digital transformation right we've been talking about this for ad nauseam and then and then suddenly right there's this light switch moment for people got to go home and work and people got to communicate via via online tools and you know kind of this talk and this slow movement of getting people to work from home kind of a little bit and digital transformation a little bit and data-driven decision making a little bit but now it's a light switch moment and you guys are involved in some really critical industries like healthcare like financial services when you kind of look at this not from a you know kind of business opportunity peer but really more of an opportunity for people to get over the hump and stop you can't push back anymore you have to jump in what are you kind of seeing in the marketplace Howard you know some of your customers dealing with this good bad and ugly there are two towers to start my response to you with using two of my favorite sayings that you know come to mind as we started the pandemic one is you know someone very smart said and I don't know who's been attributed to but a crisis is a terrible thing to waste so I do believe this move to restoring the world back to a natural state where there's not much fossil fuels being burnt and humans are not careful about their footprint but even if it's forced is letting us enjoy the earth in its glory which is interesting and I hope you don't waste an opportunity number one number two Warren Buffett came out and said that it's only when the tide goes out you realize who's swimming naked and this is a culmination of both those phenomenal phrases you know which is one this is the moment I do believe this is something that is deep both in the ability for us to realize the virtuosity of humanity as a society as social species as well as a reality check on what a business model looks like visa vie a presentation that you can put some fancy words on even what has been an 11-year boom cycle and blitzscale your way to disaster you know I have said publicly that this the peak of the cycle was when mr. Hoffman mr. Reid Hoffman wrote the book bit scaling so we should give him a lot of credit for calling the peak in the cycle so what we are seeing is a kind of coming together of those two of those two big trends crises is going to force industry as you've heard me say many for many years now do not just modernize what we have seen happen chef in the last few years or decades is modernization not transformation and they are different is the big difference as you know transformation is taking a business model pulling it apart understanding the economics that drive it and then not even reassembling it recreating how you can either recapture that value or recreate that value completely differently or by the way blow up the value create even more value that hasn't happened yet digital transformation you know data and analytics AI cloud have been modernizing trends for the last ten years not transformative trends in fact I've also gone and said publicly that today the very definition of technology transformation is run a sequel engine in the cloud and you get a big check off as a technology organization saying I'm good I've transformed how I look at data analytics I'm doing what I was doing on Prem in the cloud there's still sequel in the cloud you know there's a big a very successful company it has made a businessman out of it you don't need to talk about the company today but I think this becomes that moment where those business models truly truly get a chance to transform number one number two I think there's going to be less on the industry side on the new company side I think the the error of anointing winners by saying grow at all cost economics don't matter is fundamentally over I believe that the peak of that was the book let's called blitzscaling you know the markets always follow the peaks you know little later but you and I in our lifetimes will see the return to fundamentals fundamentals as you know never go out of fashion Jeff whether it's good conversations whether it's human values or its economic models if you do not have a par to being a profitable contributing member of society whether that is running a good balance sheet individually and not driven by debt or running a good balance sheet as a company you know we call it financial jurisprudence financial jurisprudence never goes out of fashion and the fact that even men we became the mythical animal which is not the point that we became a unicorn we were a profitable company three years ago and two years ago and four years ago and today and will end this year as a profitable company I think it's a very very nice moment for the world to realize that within the realm of digital transformation even the new companies that can leverage and push that trend forward can build profitable business models from it and if you don't it doesn't matter if you have a billion users as my economic professor told me selling a watermelon that you buy for a dollar or fifty cents even if you sell that a billion times you cannot make it up in volume I think those are two things that will fundamentally change the trend from modernization the transformation it is coming and this will be the moment when we look back and when you write a book about it that people say you know what now Jeff called it and now and the cry and the pandemic is what drove the economic jurisprudence as much as the social jurisprudence obvious on so many things here we can we're gonna be we're gonna go Joe Rogan we're gonna be here for four hours so hopefully hopefully you're in a comfortable chair but uh-huh but I don't I don't sit anymore I love standing on a DD the stand-up desk but I do the start of my version of your watermelon story was you know I dad a couple of you know kind of high-growth spend a lot of money raised a lot of money startups back in the day and I just know finally we were working so hard I'm Michael why don't we just go up to the street and sell dollars for 90 cents with a card table and a comfy chair maybe some iced tea and we'll drive revenue like there's nobody's business and lose less money than we're losing now not have to work so hard I mean it's so interesting I think you said everyone's kind of Punt you know kind of this pump the brakes moment as well growth at the ethic at the cost of everything else right there used to be a great concept called triple-line accounting right which is not just shareholder value to this to the sacrifice of everything else but also your customers and your employees and-and-and your community and being a good steward and a good participant in what's going on and I think that a lot of that got lost another you know to your point about pumping the brakes and the in the environment I mean we've been kind of entertaining on the oil side watching an unprecedented supply shock followed literally within days by an unprecedented demand shock but but the fact now that when everyone's not driving to work at 9:00 in the morning we actually have a lot more infrastructure than we thought and and you know kind of goes back to the old mob capacity planning issue but why are all these technology workers driving to work every morning at nine o'clock it means one thing if you're a service provider or you got to go work at a restaurant or you're you're carrying a truck full of tools but for people that just go sit on a laptop all day makes absolutely no sense and and I'd love your point that people are now you know seeing things a little bit slowed down you know that you can hear birds chirp you're not just stuck in traffic and into your point on the digital transformation right I mean there's been revolution and evolution and revolution people get killed and you know the fact that digital is not the same as physical but it's different had Ben Nelson on talking about the changes in education he had a great quote I've been using it for weeks now right that a car is not a is not a mechanical horse right it's really an opportunity to rethink the you know rethink the objective and design a new solution so it is a really historical moment I think it is it's real interesting that we're all going through it together as well right it's not like there quake in 89 or I was in Mount st. Helens and that blew up in in 1980 where you had kind of a population that was involved in the event now it's a global thing where were you in March 20 20 and we've all gone through this indeed together so hopefully it is a little bit of a more of a unifying factor in kind of the final thought since we're referencing great books and authors and quotes right as you've all know Harare and sapiens talked about what is culture right cultures is basically it's it's a narrative that we all have bought into it I find it so ironic that in the year 2020 that we always joke is 20/20 hindsight we quickly found out that everything we thought was suddenly wasn't and the fact that the global narrative changed literally within days you know really a lot of spearhead is right here in Santa Clara County with with dr. Sarah Cody shutting down groups of more than 150 people which is about four days before they went to the full shutdown it is a really interesting time but as you said you know if you're fortunate enough as we are to you know have a few bucks in the bank and have a business that can be digital which you can if you're in the sports business or the travel business the hotel business and restaurant business a lot of a lot of a lot of not not good stuff happening there but for those of us that can it is an opportunity to do this nice you know kind of a reset and use the powers that we've developed for recommendation engines for really a much more power but good for good and you're doing a lot more stuff too right with banking and in in healthcare telemedicine is one of my favorite things right we've been talking about telemedicine and electronic medicine for now well guess what now you have to cuz the hospitals are over are overflowing Jeff to your point three stories and you know then at some point I know you have you I will let you go you can let me go I can talk to you for four hours I can talk to you for but days my friend you know the three stories that there have been very relevant to me through this crisis I know one is first I think I guess in a way all are personal but the first one you know that I always like to remind people on there were business models built around allowing people to complain online and then using that as almost like a a stick to find a way to commercialize it and I look at that all of our friends I'm sure you have friends have lots of friend the restaurant is big and how much they are struggling right they are honest working the hardest thing to do in life as I've been told and I've witnessed through my friends is to run a restaurant the hours the effort you put into it making sure that what you produce this is not just edible but it's good quality is enjoyed by people is sanitary is the hard thing to do and there was yet there were all of these people you know who would not find in their heart and their minds for two seconds to go post a review if something wasn't right and be brutal in those reviews and if they were the same people were to look back now and think about how they assort the same souls then anything to be supportive for our restaurant workers you know it's easy to go and slam them online but this is our chance to let a part of the industry that we all depend on food right critical to humanity's success what have we done to support them as easy as it was for us to complain about them what have we done to support them and I truly hope and I believe they're coming out of it those business models don't work anymore and before we are ready to go on and online on our phones and complain about well it took time for the bread to come to my table we think twice how hard are they working right number one that's my first story I really hope you do tell me about that my second story is to your have you chained to baby with Mark my kids I'm sure as your kids get up every morning get dressed and launch you know their online version of a classroom do you think when they enter the workforce or when they go to college you and me are going to try and convince them to get in a oil burning combustion engine but by the way can't have current crash and breakdown and impact your health impact the environment and show up to work and they'll say what do you talk about are you talking about I can be effective I can learn virtually why can't I contribute virtually so I think there'll be a generation of the next class of you know contribute to society who are now raised to live in an environment where the choice of making sure we preserve the planet and yet contribute towards the growth of it is no longer a binary choice both can be done so I completely agree with you we have fundamentally changed how our kids when they grew up will go to work and contribute right my third story is the thing you said about how many industries are suffering we have clients you know in the we have health care customers we have banking customers you know we have whoever paying the bills like we are are doing everything they can to do right by society and then we have customers in the industry of travel hospitality and one of my most humbling moments Jeff there's one of the no sea level executives sent us an email early in this in this crisis and said this is a moment where a strong David can help AV Goliath and just reading that email had me very emotional because they're not very many moments that we get as corporations as businesses where we can be there for our customers when they ask us to be their father and if we as companies and help our customers our clients who area today are flying people are feeding people are taking care of their health and they're well if V in this moment and be there for them we we don't forget those moments you know those as humans have long-term memories right that was one of the kindest gentlest reminders to me that what was more important to me my co-founder Richard you know my leadership team every single person at Reseda that have tried very hard to build automations because as an automation company to automate complex human process so we can make humans do higher order activities in the moment when our customers asked us to contribute and be there for them I said yes they said yes you said yes and I hope I hope people don't forget that that unicorns aren't important there are mythical animals there's nothing all about profits there's nothing mythical about fortress balance sheet and there's nothing mythical about a strong business model that is built for sustainable growth not good at all cost and those are my three stories that you know bring me a lot of lot of calm in this tremendous moment of strife and and in the piece that wraps up all those is ultimately it's about relationships right people don't do business I mean companies don't do business with companies people do business with people and it's those relationships and and in strong relationships through the bad times which really set us up for when things start to come back I me as always it's I'm not gonna let it be three years to the next time I hear me pounding on your door great to catch up you know love to love to watch really your your culture building and your community engagement good luck I mean great success on the company but really that's one thing I think you really do a phenomenal job of just keeping this positive drumbeat you always have you always will and really appreciate you taking some time on a Friday to sit down with us well first of all thank you I wish I could tell you I just up to you but we celebrate formal Fridays that to Seder and that's what this is all so I want to end on a good on a positive bit of news I was gonna give you a demo of it but if you want to go to our website and look at what everything we're doing we have a survival kit around a data survival kit around kovat how am I using buzzwords you know a is let's not use that buzzword right now but in your in your lovely state but on my favorite places on the planet when we ran the algorithm on who is ready as per the government definition of opening up we have five counties that are ready to be open you know between Santa Clara to LA Sacramento Kern and San Francisco the metrics today the data today with our algorithm there are meta algorithm is saying that those five counties those five regions look like I've done a lot of positive activities if the country was to open under all the right circumstances those five look you know the first as we were men at on cream happy Earth Day a pleasure to see you so good to know your family is doing well and I hope we see we talk to each other soon thanks AVI great conversation with avi Mehta terrific guy thanks for watching everybody stay safe have a good weekend Jeff Rick checking out from the cube [Music]

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Shail Jain, Accenture, Nitin Gupta, AWS, and Sumedh Mehta, Putnam


 

>>live from Las Vegas. It's the Q covering AWS executive. Something >>brought to you by Accenture. >>Welcome back, everyone. We are kicking off day two of the cubes. Live coverage of the ex center Executive Summit here at AWS. Reinvent, I'm your host, Rebecca Knight. We have three guests for this panel. We have some bad meta. He is the chief information officer at Putnam based in Boston. Where? Boston People together. Thank you so much for coming on the show. Nitin Gupta. He's the partner and solutions lead. Financial service is at AWS Welcomed and Shale Jane back again for more. Who leads the data business group in North America. Thanks >>so much the last time. >>Yes. We can't get enough of each other. So thank you so much for coming on the show. We're talking about the data data journey and financial service is so I'm gonna start with you, Sam. It tell us. Tell our viewers a little bit about Putnam. That your assets under management. Your employees? >>Sure. So you know, problem is a global firm. We are a leader in mutual funds in the mutual fund business. We're in 84 year old organization. We based in Boston on, and we are known for innovation. We've done a lot of firsts in our industry on our focus has always bean looking after the needs of our shareholders. So even as we launch digital transformation, we launch it with the lens off, making sure we're covering the needs of our shareholders. >>So what was the impetus? What was the driving force to it? To embark on this cloud journey? >>Sure, So you look recovered. The financial markets recover industries. We look at our own industry as well. Things are changing rather rapidly, right, if I may just turn it around a little bit. Last year's letter from our CEO Bob Reynolds, said That problem now has Maur increasingly Maur four and five star funds, according to Morningstar, then we've had it as a percent of total funds ever. Before we had inflows, when the rest of the industry were having outflows, we built a digital platform and we said digital technology at problem is how we gonna view the internal technology department who will help enable our company to go and provide the investment insights directly to our advisors and to our shareholders so that they can benefit from the performance that we're we're delivering, right? We can only do that through a change. What's really going on in our industry is that there's more choice that's now available to shareholders than ever before. So while we talk about where there's outflows in in in our world, there's actually a lot of flow happening, right, So So it's for us to figure out how. How are the tastes changing right? What are people buying would do advisors need? When do they need them and can reposition ourselves to service them at scale, and so that those are the things that are driving our business? For us to continue to serve the shareholders needs. We really need to be in tune with where the market is. So we're helping do that at Putnam through technology, >>so shale in it. And I mean, what he's just described is thin. This enormously changing landscape and financial service is disrupted by a lot of new entrance. A lot of financial text in tak, a lot of different kinds of technologies. A lot of industries are experiencing this rapid pace of change. How do u ex ensure in AWS work with Putnam amidst this tremendous change, and how do you sit down with the client and sort of work out? Where do we go from here? >>So you know, I want to touch upon a couple of things that made you said And Rebecca You said, So no one is the cloud of their journey. It's It's not a destination that you're trying to get to, And then the other thing that you talked about, it's change. So we had in the cycle right now. But there's a lot of change happening at an industry we had in the cycle Where you nothing, that $38 trillion or something, which is a generator, you know, they're just getting transferred from one generation to the other. I'm not getting any off it. Unfortunately, you know >>all of >>this change that is happening in the industry. What is really required is you need something up in terms of technology, a platform that allows you to move quickly on adapt really quickly to this change. And I think that's where cloud comes in when we talk about all the new generation technologies like data machine learning, artificial intelligence, how >>do you >>leverage all of those. How do you fail quickly? How do you test experiment? Run thousands of not millions of experiments and see what will work in what will not work and do that in a very cost effective way and cloud of a very easy. It's an effective way to do it. And the weight of Louis is helping our customers. Obviously. You know, we we announced a bunch of service is yes, today way have the widest and the deepest tack that is dead in the industry today. You know the strength of our partners. Accenture. So you know, Accenture has Bean one of our longest standing partners altar and financial firm on, you know, working with them, working with our partners to enable our customers. But then we're also investing very heavily in building our industry capabilities. Are accounting solution architects? Professional service is security professionals helping our customers answer all the questions that they would need to answer as they go in this journey with us. So it's, you know, we are in this with them for for the long haul on dhe, you know, super excited about parking trip. >>So from our perspective, I think where we view the world as at a point where we're post digital, where digital was to put a front end that made your engagement with the customers much better. But now we're talking about intelligent enterprise, which is to really digitize the company from the inside out. So not only you need cloud for agility and all the other benefits that cloud offers, but you also need to look at data is the vehicle that would actually not only transform the culture of the company but also be able to integrate with your partners. For example, Cement talked about, you know, getting mind share from the advisers. But if you can exchange data, integrate data much better, faster with them and serve data to them in shapes and speeds that they need, they'll be more amenable to put you on their roster as well. So I think we're seeing a change that's mostly driven by the fintech industry disruption. That's that's happening as well. And it is no better time than now with the cloud and data to really help transform companies like >>the's tons of innovation, right, it's We heard Andy Jassy talk about the Let's roll Sweet the Sweets that are available to us. Our job is to learn what they are and how does it apply to our business because at the end of the game you said it's about our shareholders. It's about the value that we can bring. But we want to harness the power off all of the innovation, and we can't even though we've Bean an innovator, we're not going to innovate alone, all right, so it's really helpful to have to surround yourself with partners who have done this before, to be learning from others and bringing in the right tools at the right time, so so we can turn things around quickly, right? This is way are obviously very conservative and risk averse when it comes to managing other people's money. So we have to be very, very careful. Having said that, you know, we want to learn about all the guardrails we can put in place so we can go faster. >>I want to actually do something about what Shayla brought up, and that is the cultural change within the organization, because change is hard and so many people are resistant, particularly when things are going relatively well and they say Why mess that up with the new technology? So how is hard? Maybe >>is the understatement of the week very hard, and as you guys know, you know where it's not. It's not hard because people don't just want changes. They are experts in things that they've been doing for the last 15 years. 20 years. They've bean at our firm for a really long time. They really know how everything works from front to back. What happens, though? Now, when we get a changing need from the market and people want to buy things differently and we want to sell different products and maybe wanna introduce new products to the market, we can create bottlenecks that slow things down if we're not careful. So this is where we want to learn about the two pizza teams and how you can do things faster. How can we apply that to our world? Which means business partners working with technology, co located in small teams, being completely empowered to deliver solutions, right, working with our risk and compliance people, making sure that everyone's doing things that there were supposed to be doing right? How do we put that to work in the financial service is industry. So where we're learning as we go, we're learning to break down the sidles in the organization, and it's hot all the way around because we're experts in our areas. We know what we've done really well. But fortunately we have a leader in our CEO who's basically said that Let's transform problem so that we become leaders in the digital era for financial service is so with his support waken. Get the executive team align, and as the executive team aligns, then you find that people in the organization they want to work in this model, right but way don't know yet what we don't know, right? It's so we know how to do things from yesterday. Now we're learning and working together. So you guys have come in and this is where we've said, Bring in the people who have done this before and let's hold a session with 40 50 people that Putnam and let's just learn about what that transformation looked like at other places, so we don't make the same mistakes. >>Well, that's what Andy Jassy said in his fireside chat this morning. He was talking about how he had surgery recently in the question you need to ask your surgeon is how many times have you done this surgery? Because that is the critical thing. And so having a trusted partner is so important. So how how does it work that we're working together, collaborating on this relationship? How are you ensuring that Putnam doesn't make mistakes and does do the right tool for the right job shell? >>So, um, earlier this year, we actually launched an offering. A devious lighthouse with eight of us and what it is is a is a collection off. All of our assets are thought, leadership and architectures that we have garnered over the years, having worked with plants like Putnam and have them through the journey. So we put them all together and we bring Bring that Fourth Putnam is one of the first clients actually take advantage of it Abuse Data Lighthouse and, for example, we have a methodology that is specially customized for doing data on on eight of us. So things like that is what we bring to the table to help eliminate the risk that they may encounter. >>And data is critical to us, right? It's we manage a set of data assets, and that's the engine off the organization. So when we look at cloud migration way, look at what's our data strategy? How are rebuilding the so called you guys introduce the terminology for confirmed data sets? And then can we gallon eyes the rest of the organization around it, from investment professionals to operational professionals who used that data every day. Manager governent Make sure that it is what it's supposed to be. And to do that in a cloud environment where their user experience becomes a lot simpler, a lot easier almost takes I t a little away from the day to day. We don't have to be in the report writing business because we can make them more self service right that will create efficiencies in our organization. Our clients are asking us to do things at a lower cost than ever before and introduce more products and more tools and more service is right, so >>I would just tie with Samantha, just said with your question about culture. So if you can make it easy for people, for example, making things self service and data that's discovered through a catalog, so you have a place where you can go and find all the data sets it available. What is the quality? What is the veracity of data and then be able to take a piece of that and try some experiments with it? I think that would enable the cultural change much faster >>because they are able to basically do their jobs better. >>Yes, yes, >>it is. A is a more productive implement. Will highly >>engaged employees, right? We don't want to be in a situation where we find a lot of those disengagement moving employees and the mission for company. We want high engagement. We own people committed to what they're doing. We want to remove hurdles, and technology is they can produce great efficiencies, but it's not done right. It can also be a big hurdle. So we want to learn how to deliver the right tools, the right products to make it easier for way like to say, bring delightful experiences for our clients and our employees. >>Delightful. Another were another Jeff Bezos favorite word of his Obviously Putnam is, is a real innovator and really on the vanguard of this new technology. What are you seeing in the greater financial service is landscape. I mean, how how what are the what is the corporate mind set when it comes to this kind of change? >>So you know, when we look across our financial service is customer base across banking, capital markets, insurance pretty much every customer today. The question is not, you know if we should move to the cloud or when should we move to the cloud? But I think every every CEO and see io is asking the question, How do I move too loud? And what applications do I move over? How do I start on this journey of transformation? Whether it's a digital or it's reducing costs are improving my risk. Posher whatever that end goal is on dhe, you know, when we look at use cases across the industry, risk and data is with one of the easiest use cases to get started with, say, on Ben Field. They were looking at Solvent E to calculations for 25 million other policy holders, and they reduce that time from 10 days to 10 minutes. That is a, you know, really good use case off getting moving to the cloud. You know, if Indra is a great example. They're very public customer analyzing 38 building over market records in the stock market and looking in on alive in all of the data. On it up with data and risk is one of the core use cases that companies start with but then >>has to >>get more as they learn more about the cloud. As they get more get a deeper understanding, they start looking at other things, like Transforming Corp core applications. Today we have core creating applications, scored insurance application score, banking applications that are running running on the cloud. And then they start looking and innovation. You know, how do we look at artificial intelligence? How do we look at machine learning? How do we look at the new technologies to really transform our business and one of the great use case? And we thought so. You know, a lot off insurance companies Liberty Mutual using Lexx as part of their there was a conversational agent for their customers. But one of the interesting examples I have is it's ah, it's a reinsurer in Denmark, Italy insurer in Denmark, and what they're doing is they're using image recognition from from Amazon to look at on accident in the field and then analyzing that, using the using our recognition service to see what that that actual damages and what the cost is and feeding that information to the underwriter really compressing the time that it takes two from a clean filing to processing and payment to a matter of a few few few hours on getting that payment to the to the customer. So really creating a very positive customer experience. >>So it speaking of customer experiences, what have you know? You said you thought you were in service to your shareholders. What have been some of the results that you've seen? >>So you have to look across the organization, right? So our advisers served the need on the retail side, so we were like a bee to be business, right? So we have to be cognizant of what's going on in their world. They're sitting down with clients and talking through the choices, and they have certain needs what they need to fulfill their obligations. They need to explain why they're doing what they're doing. If Putnam knows where each of the advisers are at in their journey with their clients, we can be more helpful to them in explaining why our funds are behaving the way they are right, that information can be had at the right time at the right moment when they need it. Need it, And that brings advisers closer to our our teams are retail distribution teams are marketing teams are investment teams are investment professionals, are using data and analytics to get information to. We're using technology to get information to them faster, so companies are doing releases. There's a ton of information out there these days. We're using technology to dig deeper into the press releases as well as the SEC filings, looking at the footnotes, really trying to understand what they're trying to say, what they said before and what are analysts should be focused on. And we can take a 70 page document, condense it to seven pages and pinpoint what the technology tools say's are really insights. And the analysts will take the time and read the whole thing. But they'll also look at the insides and they'll add it into their process. So technology's additive to the investment process and really making a change help and then that's helping Dr performance. So at the end of the day, we're living good performance on our funds through data analytics technology, you know, give you another example. Some off the were were very strong in the in the mortgage analytics business and on the fixed income side. Our team's very well known. They've been together for many, many years now. They're starting to use data at scale, and we found that being able to go to the cloud to do these analytics right in hours instead of days has really made a material difference in the number of iterations we can run. So now the questions are, when we do risk management, can we do that a little differently and run more reiterations and get more accuracy? So we're seeing all of that benefit. That's direct user experience, that people are seeing people seeing how technology is helping them do a better job with their thesis. >>Excellent. Thank you so much for coming on. The Cube seem ed knitting and shale. A pleasure having you on. >>Thank you for being here. >>I'm Rebecca night. Stay tuned for more of the cubes. Live coverage of the Ex Center Executive Summit coming up in just a little bit

Published Date : Dec 9 2019

SUMMARY :

It's the Q covering He is the chief information officer at Putnam based So thank you so much for coming on the show. So even as we launch digital transformation, We really need to be in tune with where Putnam amidst this tremendous change, and how do you sit down with the client But there's a lot of change happening at an industry we had in the cycle Where you What is really required is you need something up So it's, you know, we are in this with them for for the they'll be more amenable to put you on their roster as well. It's about the value that we can bring. So this is where we want to learn about the two pizza teams and how you can do things faster. the question you need to ask your surgeon is how many times have you done this surgery? So we put them all together and we bring Bring that Fourth Putnam is How are rebuilding the so called you guys So if you can make it easy for people, for example, A is a more productive implement. So we want to learn how to deliver the right tools, the right products to make are the what is the corporate mind set when it comes to this kind of change? So you know, when we look across our financial service is customer base across banking, a matter of a few few few hours on getting that payment to the to So it speaking of customer experiences, what have you know? So at the end of the day, we're living good performance on our funds Thank you so much for coming on. Live coverage of the Ex Center Executive Summit coming up in

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Breaking Analysis: The State of Cyber Security Q4 2019


 

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hello, everyone, and welcome to this week's Cube Insights, powered by ETR. Today is November 8, 2019 and I'd like to address one of the most important topics in the minds of a lot of executives. I'm talking about CEOs, CIOs, Chief Information Security Officers, Boards of Directors, governments and virtually every business around the world. And that's the topic of cyber security. The state of cyber security has changed really dramatically over the last 10 years. I mean, as a cyber security observer I've always been obsessed with Stuxnet, which the broader community discovered the same year that theCUBE started in 2010. It was that milestone that opened my eyes. Think about this. It's estimated that Stuxnet cost a million dollars to create. That's it. Compare that to an F-35 fighter jet. It costs about $85-$100 million to build one. And that's on top of many billions of dollars in R&D. So Stuxnet, I mean, it hit me like a ton of bricks. That the future of war was all about cyber, not about tanks. And the barriers to entry were very, very low. Here's my point. We've gone from an era where thwarting hacktivists was our biggest cyber challenge to one where we're now fighting nation states and highly skilled organized criminals. And of course, cyber crime and monetary theft is the number one objective behind most of these security breaches that we see in the press everyday. It's estimated that by 2021 cyber crime is going to cost society $6 trillion in theft, lost productivity, recovery costs. I mean, that's just a staggeringly large number. It's even hard to fathom. Now, the other C-change is how organizations have had to respond to the bad guys. It used to be pretty simple. I got a castle and the queen is inside. We need to protect her, so what do we do? We built a mote, put it around the perimeter. Now, think of the queen as data. Well, what's happened? The queen has cloned herself a zillion times. She's left the castle. She's gone up to the sky with the clouds. She's gone to the edge of the kingdom and beyond. She's also making visits to machines and the factories and hanging out with the commoners. She's totally exposed. Listen, by 2020, there's going to be hundreds of billions of IP addresses. These are going to be endpoints and phones, TVs, cameras, tablets, automobiles, factory machines, and all these represent opportunities for the bad guys to infiltrate. This explosion of endpoints that I'm talking about is created massive exposures, and we're seeing it manifest itself in the form of phishing, malware, and of course the weaponization of social media. You know, if you think that 2016 was nuts, wait 'til you see how the 2020 presidential election plays out. And of course, there's always the threat of ransomware. It's on everybody's minds these days. So I want to try to put some of this in context and share with you some insights that we've learned from the experts on theCUBE. And then let's drill into some of the ETR data and assess the state of security, the spending patterns. We're going to try to identify some of those companies with momentum and maybe some of those that are a little bit exposed. Let me start with the macro and the challenged faced by organization and that's complexity. Here's Robert Herjavec on theCUBE. Now, you know him from the Shark Tank, but he's also a security industry executive. Herjavec told me in 2017 at the Splunk.com Conference that he thought the industry was overly complex. Let's take a look and listen. >> I think that the industry continues to be extremely complicated. There's a lot of vendors. There's a lot of products. The average Fortune 500 company has 72 security products. There's a stat that RSA this year, that there's 1500 new security start-ups every year. Every single year. How are they going to survive? And which ones do you have to buy because they're critical and provide valuable insights? And which ones are going to be around for a year or two and you're never going to hear about again? So it's a extremely challenging complex environment. >> So it's that complexity that had led people like Pat Gelsinger to say security is a do-over, and that cyber security is broken. He told me this years ago on theCUBE. And this past VM World we talked to Pat Gelsinger and remember, VMware bought Carbon Black, which is an endpoint security specialist, for $2.1 billion. And he said that he's basically creating a cloud security division to be run by Patrick Morley, who is the Carbon Black CEO. Now, many have sort of questioned and been skeptical about VMware's entrance into the space. But here's a clip that Pat Gelsinger shared with us on theCUBE this past VM World. Let's listen and we'll come back and talk about it. >> And this move in security, I am just passionate about this, and as I've said to my team, if this is the last I do in my career is I want to change security. We just not are satisfying our customers. They shouldn't put more stuff on our platforms. >> National defense issues, huge problems. >> It's just terrible. And I said, if it kills me, right, I'm going to get this done. And they says, "It might kill you, Pat." >> So this brings forth an interesting dynamic in the industry today. Specifically, Steven Smith, the CISO of AWS, at this year's Reinforce, which is their security conference, Amazon's big cloud security conference, said that this narrative that security is broken, it's just not true, he said. It's destructive and it's counterproductive. His and AWS's perspective is that the state of cloud security is actually strong. Kind of reminded me of a heavily messaged State of the Union address by the President of the United States. At the same time, in many ways, AWS is doing security over. It's coming at it from the standpoint of a clean slate called cloud and infrastructure as a surface. Here's my take. The state of security in this union is not good. Every year we spend more, we lose more, and we feel less safe. So why does AWS, the security czar, see if differently? Well, Amazon uses this notion of a shared responsibility security model. In other words, they secure the S3 buckets, maybe the EC2 infrastructure, not maybe, the EC2 infrastructure. But it's up to the customer to make sure that she is enforcing the policies and configuring systems that adhere to the EDIX of the corporation. So I think the shared security model is a bit misunderstood by a lot of people. What do I mean by that? I think sometimes people feel like well, my data's in the cloud, and AWS has better security than I do. Here I go, I'm good. Well, AWS probably does have better security than you do. Here's the problem with that. You still have all these endpoints and databases and file servers that you're managing, and that you have to make sure comply with your security policies. Even if you're all on the cloud, ultimately, you are responsible for securing your data. Let's take a listen to Katie Jenkins, the CISO of Liberty Mutual, on this topic and we'll come back. >> Yeah, so the shared responsibility model is, I think that's an important speaking point to this whole ecosystem. At the end of the day, Liberty Mutual, our duty is to protect policyholder data. It doesn't matter if it's in the cloud, if it's in our data centers, we have that duty to protect. >> It's on you. >> All right, so there you have it from a leading security practitioner. The cloud is not a silver bullet. Bad user behavior is going to trump good security every time. So unfortunately the battle goes on. And here's where it gets tricky. Security practitioners are drowning in a sea of incidents. They have to prioritize and respond to, and as you heard Robert Herjavec say, the average large company has 75 security products installed. Now, we recently talked to another CISO, Brian Lozada, and asked him what's the number one challenge for security pros. Here's what he said. >> Lack of talent. I mean, we're starving for talent. Cyber security's the only field in the world with negative unemployment. We just don't have the actual bodies to actually fill the gaps that we have. And in that lack of talent CISOs are starving. We're looking for the right things or tools to actually patch these holes and we just don't have it. Again, we have to force the industry to patch all of those resource gaps with innovation and automation. I think CISOs really need to start asking for more automation and innovation within their programs. >> So bottom line is we can't keep throwing humans at the problem. Can't keep throwing tools at the problem. Automation is the only way in which we're going to be able to keep up. All right, so let's pivot and dig in to some of the ETR data. First, I want to share with you what ETR is saying overall, what their narrative looks like around spending. So in the overall security space, it's pretty interesting what ETR says, and it dovetails into some of the macro trends that I've just shared with you. Let's talk about CIOs and CISOs. ETR is right on when they tell me that these executives no longer have a blank check to spend on security. They realize they can't keep throwing tools and people at the problem. They don't have the bodies, and as we heard from Brian Lozada. And so what you're seeing is a slowdown in the growth, somewhat of a slowdown, in security spending. It's still a priority. But there's less redundancy. In other words, less experimentation with new vendors and less running systems in parallel with legacy products. So there's a slowdown adoption of new tools and more replacement of legacy stuff is what we're seeing. As a result, ETR has identified this bifurcation between those vendors that are very well positioned and those that are losing wallet share. Let me just mention a few that have the momentum, and we're going to dig into this data in more detail. Palo Alto Networks, CrowdStrike, Okta, which does identity management, Cisco, who's coming at the problem from its networking strength. Microsoft, which recently announced Sentinel for Azure. These are the players, and some of them that are best positioned, I'll mention some others, from the standpoint spending momentum in the ETR dataset. Now, here's a few of those that are losing momentum. Checkpoint, SonicWall, ArcSight, Dell EMC, which is RSA, is kind of mixed. We'll talk about that a little bit. IBM, Symantec, even FireEye is seeing somewhat higher citations of decreased spending in the ETR surveys and dataset. So there's a little bit of a cause for concern. Now, let's remember the methodology here. Every quarter ETR asks are you green, meaning adopting this vendor as new or spending more? Are you neutral, which is gray, are you spending the same? Or are you red, meaning that you're spending less or retiring? You subtract the red from the green and you get what's called a net score. The higher the net score, the better. So here's a chart that shows a ranking of security players and their net scores. The bars show survey data from October '18, July '19, and October '19. In here, you see strength from CrowdStrike, Okta, Twistlock, which was acquired by Palo Alto Networks. You see Elastic, Microsoft, Illumio, the core, Palo Alto Classic, Splunk looking strong, Cisco, Fortinet, Zscaler is starting to show somewhat slowing net score momentum. Look at Carbon Black. Carbon Black is showing a meaningful drop in net score. So VMware has some work to do. But generally, the companies to the left are showing spending momentum in the ETR dataset. And I'll show another view on net score in a moment. But I want to show a chart here that shows replacement spending and decreased spending citations. Notice the yellow. That's the ETR October '19 survey of spending intentions. And the bigger the yellow bar, the more negative. So Sagar, the director of research at ETR, pointed this out to me, that, look at this. There are about a dozen companies where 20%, a fifth of the customer base is decreasing spend or ripping them out heading into the year end. So you can see SonicWall, CA, ArcSight, Symantec, Carbon Black, again, a big negative jump. IBM, same thing. Dell EMC, which is RSA, slight uptick. That's a bit of a concern. So you can see this bifurcation that ETR has been talking about for awhile. Now, here's a really interesting kind of net score. What I'm showing here is the ETR data sorted by net score, again, higher is better, and shared N, which is the number of shared accounts in the survey, essentially the number of mentions in that October survey with 1,336 IT buyers responded. So how many of that 1,300 identified these companies? So essentially it's a proxy for the size of the install base. So showing up on both charts is really good. So look, CrowdStrike has a 62% net score with a 133 shared account. So a fairly sizable install base and a very high net score. Okta, similar. Palo Alto Networks and Splunk, both large, continue to show strength. They got net scores of 44% and 313 shared N. Fortinet shows up in both. Proofpoint. Look at Microsoft and Cisco. With 521 and 385 respectively on the right hand side. So big install bases with very solid net scores. Now look at the flip side. Go down to the bottom right to IBM. 132 shared accounts with a 14.4% net score. That's very low. Check Point similarly. Same with Symantec. Again, bifurcation that ETR has been citing. Really stark in this chart. All right, so I want to wrap. In some respects from a practitioner perspective, the sky erectus is falling. You got increased attack surface. You've got exploding number of IP addresses. You got data distributed all over the place, tool creep. You got sloppy user behavior, overwork security op staff, and a scarcity of skills. And oh, by the way, we're all turning into a digital business, which is all about data. So it's a very, very dangerous time for companies. And it's somewhat chaotic. Now, chaos, of course, can mean cash for cyber security companies and investors. This is still a very vibrant space. So just by the way of comparison and looking at some of the ETR data, check this out. What I'm showing is companies in two sectors, security and storage, which I've said in previous episodes of breaking analysis, storage, and especially traditional storage disk arrays are on the back burner spending wise for many, many shops. This chart shows the number of companies in the ETR dataset with a net score greater than a specific target. So look, security has seven companies with a 49% net score or higher. Storage has one. Security has 18 above 39%. Storage has five. Security has 31 companies in the ETR dataset with a net score higher than 30%. Storage only has nine. And I like to think of 30% as kind of that the point at which you want to be above that 30%. So as you can see, relatively speaking, security is an extremely vibrant space. But in many ways it is broken. Pat Gelsinger called it a do-over and is affecting a strategy to fix it. Personally, I don't think one company can solve this problem. Certainly not VMware, or even AWS, or even Microsoft. It's too complicated, it's moving too fast. It's so lucrative for the bad guys with very low barriers to entry, as I mentioned, and as the saying goes, the good guys have to win every single day. The bad guys, they only have to win once. And those are just impossible odds. So in my view, Brian Lozada, the CISO that we interviewed, nailed it. The focus really has to be on automation. You know, we can't just keep using brute force and throwing tools at the problem. Machine intelligence and analytics are definitely going to be part of the answer. But the reality is AI is still really complicated too. How do you operationalize AI? Talk to companies trying to do that. It's very, very tricky. Talk about lack of skills, that's one area that is a real challenge. So I predict the more things change the more you're going to see this industry remain a game of perpetual whack a mole. There's certainly going to be continued consolidation, and unquestionably M&A is going to be robust in this space. So I would expect to see continued storage in the trade press of breaches. And you're going to hear scare tactics by the vendor community that want to take advantage of the train wrecks. Now, I wish I had better news for practitioners. But frankly, this is great news for investors if they can follow the trends and find the right opportunities. This is Dave Vellante for Cube Insights powered by ETR. Connect with me at David.Vellante@siliconangle.com, or @dvellante on Twitter, or please comment on what you're seeing in the marketplace in my LinkedIn post. Thanks for watching. Thank you for watching this breaking analysis. We'll see you next time. (energetic music)

Published Date : Nov 8 2019

SUMMARY :

From the SiliconANGLE Media office And the barriers to entry were very, very low. I think that the industry continues to be about VMware's entrance into the space. and as I've said to my team, I'm going to get this done. His and AWS's perspective is that the state At the end of the day, Liberty Mutual, the average large company We're looking for the right things or tools and looking at some of the ETR data, check this out.

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Corey Quinn, The Duckbill Group | AWS re:Inforce 2019


 

>> Announcer: From Boston, Massachusetts it's The Cube. Covering AWS re:Inforce 2019. Brought to you by Amazon Web Services and it's ecosystem partners. >> Hey, welcome back everyone. This is The Cube's live coverage of AWS re:Inforce in Boston, Massachusetts. I'm John Furrier with Dave Vallante. This is re:Inforce. This is the inaugural conference for AWS on the security and Cloud security market. A new category being formed from an events standpoint around Cloud security. Our next guest is Cube alumni guest analyst Corey Quinn, and Cloud Economist with the Duckbill Group. Good to see you again. Great to have you on. Love to have you come back, because you're out in the hallways. You're out getting all the data and bringing it back and reporting. But this event, unlike the other ones, you had great commentary and analysis on. You were mentioned onstage during the Keynote from Stephen Smith. Congratulations. >> Thank you. I'm still not quite sure who is getting fired over that one, but somehow it happened, and I didn't know it was coming. It was incredibly flattering to have that happen, but it was first "Huh, awesome, he knows who I am." Followed quickly by "Oh dear, he knows who I am." And it, at this point, I'm not quite sure what to make of that. We'll see. >> It's good news, it's good business. All press is good press as they say, but let's get down to it. Obviously, it's a security conference. This is the inaugural event. We always love to go to inaugural events because, in case there's no second event, we were there - >> Corey: Oh yes >> for one event. So, that's always the case. >> Corey: Been there since the beginning is often great bragging rights. And if there isn't a second one, well, you don't need to bring it up ever again. So, they've already announced there's another one coming to Houston next year. So that'll be entertaining. >> So a lot of people were saying to us re:Inforce security event, some skepticism, some bullish on the sector. obviously, Cloud is hot. But the commentary was, oh, no one's really going to be there. It's going to be more of an educational event. So, yeah, it's more of an educational event for sure. That they're talking about stuff that they can't have time to do and reinvent. But there's a lot of investment going on there. There are players here from the companies. McAfee, you name the big name companies here, they're sending real people. A lot of biz dev folks trying to understand how to build up the sector. A lot of technical technologists here, as well. Digging in to some of the deep conversations. Do you agree? What's your thoughts of the event? >> I'm surprised, I was expecting this to be a whole bunch of people trying to sell things to other people, who were trying to sell them things in return, and it's not. There are, there are people who are using the Cloud for interesting things walking around. And that's fantastic. One thing that's always struck me as being sort of strange, and why I guess I feel sort of spiritually aligned here if nothing else. Is cost and security are always going to be trailing functions. No company is excited to invest in those things, until immediately after they really should have been investing in those things and weren't. So with time to market, velocity are always going to be something much valuable and important to any company strategically. But, we're seeing people start to get ahead of the curve in some ways. And that's, it's refreshing and frankly surprising. >> What is the top story in your mind? Top three stories coming out of re:Inforce. From industry standpoint, or from a product standpoint, that you think need to be told or amplified, or not being told, be told? >> Well there's been the stuff that we've seen on the stage and that's terrific. And, I think that you've probably rehashed those a fair bit with other guests. For me, what I'm seeing, the story that resonates as I walk around the Expo Hall here. Is we're seeing a bunch of companies that have deep roots in data centered environments. And now they're trying to come up with stories that resonate with Cloud. And if they don't, this is a transformational moment. They're going to effectively, likely find themselves in decline. But, they're not differentiating themselves from one another particularly well. There are a few very key things that we're seeing people operate within. Such as, with the new port mirroring stuff coming out of NVPC Traffics. You're right. You have a bunch of companies that are able to consume those, or flow logs. If you want to go back in time a little bit, and spit out analysis on this. But you're not seeing a lot of differentiation around this. Or, Hey we'll take all your security events and spit out the useful things. Okay, that is valuable, and you need to be able to do that. How many vendors do you need in one company doing the exact same thing? >> You know, we had a lot of sites CSO's on here and practitioners. And one of the comments on that point is Yeah, he's like, "Look I don't need more alerts." "I need things fixed." "Don't just tell me what's going on, fix it." So the automation story is also a pretty big one. The VCP traffic mirror, I think, is going to be just great for analytics. Great for just for getting that data out. But what does it actually impact In the automation piece? And the, okay there's an alert. Pay attention to it or ignore it. Or fix it. Seems to be kind of the next level conversation. Your thoughts around that piece. >> I think that as we take a look at the space and we see companies continuing to look at things like auto remediation. Automation's terrific, until the first time it does something you didn't want it to do and takes something down. At which point no one trusts it ever again. And that becomes something hard to tend to. I also think we're starting to see a bit of a new chapter as alliance with this from AWS and it's relationship with partners. I mean historically you would look at re:Invent, and you're sitting in the Expo Hall and watching the keynote. And it feels like it's AWS Red Wedding. Where, you're trying to see who's about to get killed by a feature that just comes out. And now were seeing that they've largely left aspects of the security space alone. They've had VPC flow logs for a long time, but sorting through those yourself was always like straining raw sewage with your teeth. You had to find a partner solution or build something yourself out of open source tooling from spit and duct tape. There's never been a great tool there. And it almost feels like they're leaving that area, for example, alone. And leaving that as an area rife for partners. Now how do you partner with something like AWS? That's a hard question to answer. >> So one of the other things we've heard from practitioners is they don't want incrementalism. They're kind of sick of that. They want step functions, that do as John said, remediate. >> Corey: Yeah. So, like you say, you called it the Red Wedding at the main stage. What does a partner have to do to stay viable in this ecosystem? >> Historically, the answer to that has always been to continue innovating ahead of the bow wave of AWS's own innovation. The problem is you see that slide that they put on in every event, that everyone who doesn't work at AWS sees. That shows the geometric increase in number of feature and service releases. And we all feel this sinking sensation of not even the partner side. But, they're releasing so much that I know some of that is going to fix things for my company, but I'll never hear it. Because it's drowned in the sheer volume of what they're releasing. AWS is rapidly increasing their pace of innovation to the point where companies that are not able to at least match that are going to be in for a bad time. As they find themselves outpaced by the vendor they're partnering with. >> And you heard Liberty Mutual say their number one challenge was actually the pace of Cloud. Being able to absorb all these new features >> Yes. >> And so, you mentioned the partner ecosystem. I mean, so it's not just the partners. It's the customers as well. That bow is coming faster than they can move. >> Absolutely. I can sit here now and talk very convincingly about services that don't exist. And not get called out on them by an AWS employee who happens to be sitting here. Because no one person can have all of this in their head anymore. It's outpaced most people's ability to wrap their heads around that and contextualize it. So people specialize, people focus. And, I think, to some extent that might be an aspect of why we're seeing re:Inforce as its own conference. >> So we talked a lot of CSO's this trip. >> Yeah. >> John: A lot of one on ones. We had some interviews. Some private meetings. I'm going to read you a list of key areas that they brought up as concern. I want to get you're reaction to. >> Sure. >> You pick the ones out you think are very relevant. >> Sure. >> Speedily, very fast. Vendor lock in. Spend. >> Not concerned. Yep. Security Native. >> Yeah. >> Service provider supplier relationship. Metrics, cloud securities, different integration, identity, automation, work force talent, coding security, and the human equation. There were all kind of key areas that seemed to glob and be categorically formed. Your thoughts to those. Which ones do you think jump out as criticalities on the market? >> Sure. I think right now people talking about lock in are basically wasting their time and spinning their wheels. If you, for example, you go with two cloud providers because you don't want to be locked into one. Well now there's a rife partner ecosystem. Because translating things like IAM into another provider's environment is completely foreign. You have to build an entire new security model on top of things in order to do that effectively. That's great. In security we're seeing less of an aversion to lock in than we are in other aspects of the business. And I think that is probably the right answer. Again, I'm not partisan in this battle. If someone wants to go with a different Cloud provider than AWS, great! Awesome! Make them pick the one that makes sense for your business. I don't think that it necessarily matters. But pick one. And go all in on that. >> Well this came up to in a couple of ways. One was, the general consensus was, who doesn't like multi Cloud? If you can seamlessly move stuff between Clouds. Without having to do the modification on all this code that has to be developed. >> Who wouldn't love that? But the reality is, doesn't exist. >> Corey : Well. To your point, this came up again, is that workplace, workforce talent is on CSO said "I'm with AWS." "I have a little bit of Google. I could probably go Azure." "Maybe I bought a company with dealing some stuff over there." "But for the most part all of my talent is peaked on AWS." "Why would I want to have three separate security teams peaking on different things? When I want everyone on our stack." They're building their own stacks. Then outsourcing or using suppliers where it supports it. >> Sure. >> But the focus of building their own stacks. Their own security. Coding up was critical. And having a split competency on code bases just to make it multi, was a non starter. >> And I think multi Cloud has been a symptom. I mean, it's more than a strategy. I think it's in a large part a somewhat desperate attempt by a number of vendors who don't have their own Cloud. To say Hey, you need to have a multi Cloud strategy. But, multi Cloud has been really an outcome of multiple projects. As you say, MNA. Horses for courses. Lines of business. So my question is, I think you just answered it. Multi Cloud is more complex, less secure, and probably more costly. But is it a viable strategy for things other than lock in? >> To a point. There are stories about durability. There's business reasons. If you have a customer who does not want their data living one one particular Cloud provider. Those are strategic reasons to get away from it. And to be clear, I would love the exact same thing that you just mentioned. Where I could take what I've built and run that seamlessly on other providers. But I don't just want that to be a pile of VM's and maybe some disc. I want those to be the higher level services that take care of massive amounts of my business for me. And I want to flow those seamlessly between providers. And there's just no story around that for anything reasonable or modern. >> And history would say there won't really ever be. Without some kind of open source movement to - >> Oh yes. A more honest reading of some of the other cloud providers that are talking about multi cloud extensively translates that through a slight filter. To, we believe you should look into Multi Cloud. Because if you're going all in on a single provider there is no way in the world it's going to be us. And that's sort of a challenge. If you take a look at a number of companies out here. If someone goes all in on one provider they will not have much, if anything, to sell them of differentiated value. And that becomes the larger fixture challenge for an awful lot of companies. And I empathize with that, I really do. >> Amazon started to do a lot of channel development. Obviously their emphasis on helping people make some cash. Obviously their vendors are, ecosystems a fray. Always a fray. So sheer responsibility at one level is, well we only have one security model. We do stuff and you do stuff. So obviously it's inherently shared. So I think that's really not a surprise for me. The issue is how to get successful monetization in the ecosystem. Clearly defining lines of, rules of engagement, around where the white spaces are. And where the differentiation can occur. Your thoughts on how that plays out. >> Yeah. And that's a great question. Because I don't think you're ever going to get someone from Amazon sitting in a room. And saying Okay, if you build a tool that does this, we're never, ever, ever going to build a thing that does that. They just launched a service at re:Invent that talks to satellites in orbit. If they're going to build that, I don't, there's nothing that I will say they're never going to get involved with. Their product strategy, from the outside, feels like it's a post it note that says Yes on it. And how do you wind up successfully building and scaling a business around that? I don't have a clue. >> Eddie Jafse's on the record here in The Cube and privately with me on my reporting. Saying never say never. >> Never say never. >> We'll never say never. So that is actually an explicit >> Take him at his word on that one. >> Right. And I'm an independent consultant. Where my first language is sarcasm. So, I basically make fun of AWS in the newsletter and podcast. And that seems to go reasonably well. But, I'm never going to say that they're not going to move into self deprecation as a business model. Look at some of their service names. They're clearly starting to make inroads in that space. So, I have to keep innovating ahead of that bow wave. And for now, okay. I can't fathom trying to build a business model with a 300 person company and being able to continue to innovate at that pace. And avoid the rapid shifts as AWS explores on new offers. >> And I what I like about why, well, we were always kind of goofing on AWS. But we're fanboys as well, as you know. But what I love about AWS is that they give the opportunity for their partners. They give them plenty of head's up. It's pretty much the rules of engagement is never say never. But if they're not differentiating, that's their job. >> Corey: Yeah. >> Their job is to be better. Now one thing Amazon does say is Hey we might have a competing service, but we're always going to favor the customer. So, the partner. If a customer wants an Amazon Cloud trail. They want Cloud trail for a great example. There's been requests for that. So why wouldn't they do it? But they also recognize it's bus - people in the ecosystem that do similar things. >> Corey: Yeah. >> And they are not going to actively try to put them out of business, per se. >> Oh yeah! One company that's done fantastically well partnering with everyone is PagerDuty. And even if AWS were to announce a service that wakes you up in the middle of the night when something breaks. It's great. Awesome. How about you update your status page in a timely fashion first? Then talk about me depending on the infrastructure that you run to tell me when the infrastructure that you run is now degraded? The idea of being able to take some function like that and outsource worked well enough for them to go public. >> So where are the safe points in the ecosystem? So obviously a partner that has a strong on-prem presence that Amazon wants to get access to. >> That's a short term, or maybe even a mid term strategy. Okay. Professional services. If you're Accenture, and Ernie Young, and Deloitte, PWC, you're probably okay. Because that's not a business that Amazon really wants to be in. Now they might want to, they might want to automate as much to that as possible. But the world's going to do that anyway. But, what's your take where it's safe? >> I would also add cost optimization to that. Not from a basis of technical capability. And I think that their current tooling is disappointing. I'd argue that cost explorer and the rest of their billing situation is the asterisk next to customer obsession if we're being perfectly honest. But there's always going to be some value in an external party coming in from that space. And what form that takes is going to change. But, it is not very defensible internally to say our Cloud spend is optimized, because the vendor we're writing those large checks to tells us it is. There's always going to be a need for some third-party validation. And whether that can come through software? >> How big is that business? >> It's a great question. Right now, we're seeing that people are spending over 30 billion dollars a year on AWS and climbing. One thing we can say with a certainty in almost every case is that people's Cloud bills are not getting smaller month over month. >> Yep. >> So, it's a growing market. It's one that people feel incredibly acutely. And when you get a few drinks into people and they start complaining about various aspects of Cloud, one of the first most common points that comes up is the bill. Not that it's too high, but that it is inscrutable. >> And so, just to do a back of napkin tam, how much optimization potential is there? Is it a ten percent factor? More? >> It depends on the level of effort you're willing to invest. I mean, there's a story for almost environments where you can save 70% on your Cloud bill. All you have to do is spend 18 months of rewriting everything to use serverless primitives. Six of those months you'll be hard down across the board. And then, wait where did everyone go? Because no one's going to do that. >> Dave: You might be out of business. So it's always a question of effort spent doing optimization, versus improving features, speeding time to market and delivering something that will generate for more revenue. The theoretical upside of cost optimization is 100% of your Cloud bill. Launching the right service or product can bring in multiples of that in revenue. >> I think my theory on differentiation, Dave, is that I think Amazon is basically saying in so many words, not directly. But it's my interpretation. Hold on to the rocket ship of AWS as long as you can. And if you can get stable, hold on. If you fall off that's just your fault, right? So, what that means is, to me, move up the stack. So Amazon is clearly going to continue to grow and create scale. So the benefits to the companies create a value proposition that can extract rents out of the marketplace from value that they create on the Amazon growth. Which means, they got to lock step with Amazon on growth. And cost leap, pivot up to where there's space. And Amazon is just a steam roller that will come in. The rocket ship that's going so fast. Whatever metaphor. And so people who just say We made a deal with Amazon, we're in. And then kind of sit idle. Will probably end up getting spun off. I mean, cause it's like they fall off and Amazon will be like All right so we did that. You differentiate enough, you didn't innovate enough. But, they're going to give everyone the opportunity to take a place with the growth. So the strategy, management wise, is just constantly push the envelope. >> So that's implicit in the Amazon posture. What's explicit in Amazon's posture is build applications on our platform. And you should be okay. You know? For a while. >> Yeah. And again, I think that a lot of engineers get stuck in a trap of building something and spending all their time making their code quality as best as possible. But, that's not going to lead to a business outcome one way or another. We see stories of companies hitting success with a tire fire of an infrastructure all the time. Twitter used to display massive downtime until they were large enough to justify the time and expense of a massive rewrite. And now Twitter is effectively up all the time. Whether that's good or not is a separate argument. But, they're there. So there's always going to be time to fix things. >> Well the Twitter example is a great example. Because they built it on rails. >> Yes. >> And they put it on Amazon Cloud. It was just kind of a hack, and then all of the sudden Boom, people loved it. And then, that's to me, the benefit of Cloud. One you get the scape velocity, the investment to start Twitter was fairly low, given what the success was. And then they had to rewrite, because the scale was bursting up. That's called prototyping. >> Oh yeah. >> That's what enterprises have to do. This is the theme of, agile. Get started as a theme, just dig in. Do a hack up font. But don't get confuse that with scale. That's where the rubber meets the road. >> Right and the, Oh Cloud isn't for us because we're an exception case. There are very few companies for whom that statement is true in the modern era. And, do an honest analysis first, before deciding we're going to build our own data centers because we can do it for cheaper. If you're Dropbox, putting storage in, great. Otherwise you're going to end up in this story where Oh, well, we have 20 instances now, so we can do this cheaper in Iraq somewhere. I will bet you a house you're wrong. But okay. >> Yeah. People are telling me that. Okay final question for you. As you've wandered around and been in the sessions, been in the analyst thing. What are some slice of life commentary stories you've bumped into that you found either funny, clever, insulting, or humorous? What's out on the floor? What are some of the conversations? >> One of the best ones was a company I'm not going to name, but the story they told was fantastic. They have, they're primarily on Azure. But they also have a strong secondary presence with AWS, and that's fascinating to me. How does that work internally? It turns out their cloud of choice is Azure. And they have to mandate that with guardrails in place. Because if you give developers a choice they will all go and build on AWS instead. Which is fascinating. And there are business reasons behind why they're doing what they're doing. But that story was just very humorous. I can't confirm or deny whether it was true or not. Because it was someone with way too much to drink telling an awesome story. But the idea of having to forcibly drag your developers away from a thing in a favor of another thing? >> That's like being at a bad party. It's like Oh, the better party is over there. All my friends are over there. >> But they have a commitment to Microsoft software estate. So, that's likely why they're. >> They just deal with Microsoft. >> And I'm not saying this is necessarily the wrong approach. I just find it funny. >> Might be the right business decision, but when you ask the developers, we see that all the time, John. >> All the time. I mean I had a developer one time come to me and start, he like "Look, we thought it would be great to build on Azure. We were actually being paid. They were writing checks to incent us. And I had a revolt. Engineers were revolting. Because the reverse proxies as there was cobbled together services. And they weren't clean native services and primitives. So the engineers were revolting. So they, we had to turn down the cash from Microsoft and go back to Amazon." >> Azure is much better now, but they have to outrun that legacy shadow of at first, it wasn't great. And people try something once, "That was terrible!" Well would you like to try it again now? "Why would I do that? It was terrible!" And it takes time to overcome that knee-jerk reaction. >> Well, but to your point about the business decision. It might make business sense to do that with Microsoft. It's maybe a little bit more predictable than Amazon is as a partner. >> Oh the way to optimize your bill on another Cloud provider that isn't AWS these days is to call up your account rep and yell at them. They're willing to buy business in most cases. That's not specific to any one provider. That's most of them. It's challenging to optimize free, so we don't see the same level of expensive bill problems in most companies there as well. >> Well the good news is on Microsoft, and I was a really big critic of Azure going back a few years ago. Is that they absolutely have changed their philosophy going back, I'd say two, three years ago. In the past two years, particular 24 months, they really have been cranking. They've been pedaling as fast as they can. They're serious. There's commitment from the top. And then they tell us, so there's no doubt. They're doing it also with the Kubernetes. What they're seeing, as they're doing is phenomenal. So... >> Great developer jobs at Microsoft. >> They're in for the long game. They're not going to be a fad. No doubt about it. >> No. And we're not going to see for example the Verizon public Cloud the HP public Cloud. Both of which were turned off. The ones that we're seeing today are largely going to be to stay of the big three. Big four if we include Alibaba. And it's, I'm not worried about the long term viability of any of them. It's just finding their niche, finding their market. >> Yeah, finding their lanes. Cory. Great to have you on. Good to hear some of those stories. Thanks for the commentary. >> Thank you. >> As always great guest analyst Cube alumni, friend, analyst, Cory Quinn here in the Cube. Bringing all the top action from AWS re:Inforce. Their first inaugural security conference around Cloud security. And Cube's initiation of security coverage continues, after this break. (upbeat electronic music)

Published Date : Jun 26 2019

SUMMARY :

Brought to you by Amazon Web Services Great to have you on. to have that happen, but it was first We always love to go to inaugural events So, that's always the case. another one coming to Houston next year. they can't have time to do and reinvent. No company is excited to invest in those things, What is the top story in your mind? to be able to do that. And one of the comments on that point is And that becomes something hard to tend to. So one of the other things we've heard What does a partner have to do Historically, the answer to that And you heard Liberty Mutual say their I mean, so it's not just the partners. And, I think, to some extent that might I'm going to read you a list of key areas Speedily, very fast. Not concerned. Your thoughts to those. to lock in than we are in all this code that has to be developed. But the reality is, doesn't exist. "But for the most part all of my talent just to make it multi, was a non starter. And I think multi Cloud has been a symptom. And to be clear, I would love the exact Without some kind of open source movement to - And that becomes the larger fixture challenge Amazon started to do a lot of channel development. that talks to satellites in orbit. Eddie Jafse's on the record here in The Cube So that is actually an explicit And that seems to go reasonably well. And I what I like about why, well, Their job is to be better. And they are not going to actively try The idea of being able to take some So obviously a partner that has a strong on-prem presence as much to that as possible. But there's always going to be in almost every case is that people's Cloud bills And when you get a few drinks into people of rewriting everything to use serverless primitives. speeding time to market and delivering the opportunity to take a place with the growth. So that's implicit in the Amazon posture. So there's always going to be time to fix things. Well the Twitter example is a great example. the investment to start Twitter was fairly low, This is the theme of, agile. I will bet you a house you're wrong. What are some of the conversations? And they have to mandate that with guardrails in place. It's like Oh, the better party is over there. But they have a commitment to Microsoft software estate. And I'm not saying this is necessarily the wrong approach. Might be the right business decision, but when you one time come to me and start, he like And it takes time to overcome that knee-jerk reaction. It might make business sense to do that with Microsoft. is to call up your account rep and yell at them. Well the good news is on Microsoft, and I was They're not going to be a fad. going to be to stay of the big three. Great to have you on. And Cube's initiation of security coverage

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Tom Ryder & AJ Turcot, Telos | AWS re:Inforce 2019


 

>> Live from Boston, Massachusetts, it's the Cube. Covering AWS re:Inforce 2019. Brought to you by Amazon Web services and its ecosystem partners. >> Okay, welcome back everyone. It's the Cube's live coverage in Boston, Massachusetts for Amazon Webster's AWS re:Inforce: their first inaugural conference around security, cloud security. I'm John Furrier with my host Dave Vellante. If you're talking about security, you can not talk about cybersecurity, how it impacts government, society and commercial. We've got two great guests here from Telos, leader in cyber out of D.C. AJ Turcot, business development, and Tom Ryder, VP of commercial sales at Telos. Great to see you guys. Welcome to the Cube. >> Thank you, John- (A.J. talks over) >> Thanks, John, great to be here. >> I've been intrigued by Telos over the years. One, great company you guys, so congratulations. John Wood is phenomenal CEO. He's been hanging around for a long, long time. He's seen many cyber waves in security. You guys have a lot of experience. Now, we're talking about modernization of government. A week and a half ago we were at AWS Public Sector Summit which is this show in DC with Theresa Carlson's team. That's all about modernizing government, public sector, procurement, modernization in technology cloud. Here, the security conference feels the same kind of vibe for security. Not so much modernization but kind of level up, get faster, get better, get stronger. You know, everything's great, now lets go do it. So, similar kind of experience. You guys are in the middle of both those worlds. >> Yes. >> What's your impression? Are these coming together? Are they two separate? What's your impression of the show? >> Uh. It's, security is job zero. People have been saying that for a long time. The rubber's meeting the road now. You can see, this is, this wouldn't have been this big years ago. So, we're happy to be here and be part of this. Our company has been focused on cybersecurity since the word 'go'. And we're definitely seeing you can't do modernization without baking security in. Everybody gets it. It's not a bow tie any more. Wouldn't you say? >> Absolutely and it goes from the software development of the life cycle all the way up the stack. Little anecdote, John has been around for a long time. He's actually in the, and he'll hate me for saying this, but he's the longest standing CEO of a company in Virginia right now at 25 years. (laughter) We've been around for a long time. We understand cyber security and we've seen it morph as the various platforms have evolved. But, definitely a great show. A lot of vendors: some new, some old. We meet some friends that were with one that are now with another. And asking them why they changed and they say, "Well, the old school and the new school, different methodologies, different ways to approach it." But the problem fundamentally stays the same. >> Everyone else uses the old guard, uses the term 'old guard, new guard.' That's Jazzy and Theresa's word. But it really is about the transformation of that all companies are becoming security companies. They say that about media. All companies are becoming media companies. You inherently have in this horizontal impact of security. It used to be that this firms does security. You hire them and they come in, they do the job. But now, to where you got to bake it in, you start to see the brands: Microsoft, all these brands that were once software companies in general purpose areas really getting deeper into security. And then companies themselves like Capital One, Liberty Mutual, they're building out. >> Right. >> And potentially now turning it from a cost center to a revenue center. So, the model's upside down right now in a good way. What's that doing to the industry? And do you believe that it's happening then too? What do you see happening? >> The challenge in front of us right now is security has to keep up the pace and the scale of the cloud and the modern world. I know that we've had to change our tunes in our product suite to be able to, you know, test and demonstrate compliance at pace and at scale. Otherwise, you're just slowing down development. I mean, the real beauty of the cloud is, uh, the speed at which you can fail, recover, get the feedback loop, move forward and security's now at that pace and I think you'll see around here the companies that are offering that, not just a new coat of paint on a traditional offering are going to excel in this space. >> Well, this is why I like what you guys do because you talk to practitioners. They say their number one challenge is how to keep up with that pace. I mean, you could talk to one person at Amazon and no one person knows all the services or they think 'Oh, Amazon doesn't have that or oh, yes they do have that." So, having a partner like you guys to help navigate that pace of change is critical. So, how have you made that, you know, a tailwind for you guys. And what are customers telling you that they need help with? >> Uh, what we, our end of it, the piece of the elephant we touch, >> Yeah. is, um, the customers are allowed to use the cloud. They're encouraged to use the cloud. They're going to school to get trained and certified. But you can't go at this pace unless you are authorized. Right? You need permission. Nobody's allowed to put in the plug without their permission. And that's where our end of it is. And we've had to really retool to go at this cloud pace. I've been at Telos for over nineteen years and it's exciting now. And when we had the opportunity to go into the commercial side of things, I really lept at that because we're now building, you know, as I said, tooling out to keep at this pace of 'how do I test? Don't be a detractor. Don't be a slower-downer.' and, you know, it's the way we got to be. >> Take a minute to explain your product offerings for the commercial sector. What are you guys offering? What's the value proposition? >> Sure, um, our product suite is called Exacta. It's a mature product in the fed space. It's been around for nineteen years. And it's in very wide use in the fed space to operationalize their assessment and authorization: the NIST risk management framework. We're now seeing NIST cybersecurity standards are getting a lot of traction in spaces outside the fed. If you're a software company like we see around here, you want to business in the fed, you got to get a fed ramp authorization. Exacta's tooled to do that now. We're seeing state and local government embracing NIST cybersecurity standards. The defense industrial base has NIST 800-171. It's built into the defense acquisition regulations. You need to corporately meet these security controls. So, you know, it's not just for an agency on its own anymore. Everyone's getting in the game. >> So those standards are moving to commercial? >> Yes. >> You guys were baked out, bulletproof hardened product you're bringing that into commercial? >> And I would say if you take spreadsheets off the table, Exacta is the number one NIST cybersecurity automation and management platform. >> Yes. >> Spreadsheets will always be number one. It's like- >> Spread sheets are dead sheets >> Other than the pie chart. (mumbling) >> Right, right. >> So, you know, it used to be, and I'm wondering if it still is, the public sector would look to the commercial for sort of best practice, they might be a little slower to adopt things, and there's certainly examples of that today. You see Theresa at public sector announces something that maybe Amazon announced a year ago and now it's available public sector. But the cloud feels a little bit different. You've had cloud first mandates, things like Jedi. Is that trend changing? You just sort of gave us an example where certification's bringing that up to commercial, Is there still a wide gap between commercial adoption and public sector adoption? >> Well, I think one thing that we see is a lot of commercial or government entities built data centers because they had to. Right? Now, you see entities that have, you know, big robust data center infrastructure, they like what they do in there but not necessarily keeping up that data center. So, they're looking, they're all going to the cloud in varying degrees of speed. But nobody wants to be in the data center business like they used to. >> Charles Phillips from Infor says, 'friends don't let friends build data centers." >> Data centers, right. (laughter) >> That's right. AJ, how about some customer use cases and examples where you guys are helping them? What's their challenge? Give us some real-world experiences. >> Sure, sure. So, one of the industries that's highly regulated is financial industry. And, you know, we talk about healthcare with HIPAA, and different regulations. But in financials, they're really hit from regulatory bodies throughout the country. And they can change from state to state and a lot of times it just piles on top. So, one of the main issues that these companies face is audit fatigue. Internal audit teams to make sure they're compliant, external audit requests that come in, and they're really looking for a way to reduce this audit fatigue. One of the ways of doing it is to operationalize as we do with out tool, the systems internally to make sure that you can be compliant and, I'll throw out a phrase here, we believe strongly that you apply good cybersecurity hygiene, a byproduct of that will be compliance. So if foundationally things are good and you're taken care of cybersecurity from the get go, you know, you might have to tweak a few things to demonstrate compliance but you will be able to comply to many different regulatory products. >> So being built in from the beginning. >> Being baked in, right. So, what this particular organization, they've been around for a hundred years, they're in the financial sector, they've got a lot of regulations and state to state, as I mentioned, are different, they were really looking, and they use all the tools, they've got them all. They have data centers. They have one of the largest networks outside of the defense in the country. So they're quite big. And they were really feeling this audit fatigue. Eight hundred auditors working day in and day out to get, to meet these requirements are thrown at them. We're able to help them take the process from months to weeks. So, just there, there's an economy of time as well. So, the resources can really go off and do what their mission is without having to, you know, daily deal with the grind of going through spreadsheets, for example. >> Yeah. >> And the different systems. >> Do you, do you discern any patterns in terms of can you get more specific on what they're doing with that freed up budget or the digital transformation. Are they developing apps? Are they retraining people? How, how are they dealing with that? >> Sure. In this particular case, a lot of training internally. And it's like moving a cruise ship, you know? >> Yeah. >> It doesn't turn on a dime so you have direction on the top. They take primary focus might change and they have study groups. Interesting about them is they don't make, they make group decisions. So, they do, they're very big on data analytics. They're all actuaries I guess and they're used to that. And they want to look at the value. And I think that's something that we see. That's a tendency we see throughout all the different industries we work with. The demonstration of value. So, it might be neat. It might be fun. It might be more secure, less secure. Do we accept the risk? What value does that bring to the organization? And what they've done through training, through trying to change the old guard, you know, it's also reorganizing their systems internally and how they do things. Not just tools. >> So you guys got to love the fact that Amazon decided to have a security focused show. I mean, every show Amazon does is security focused but dedicated. (mumbles) You were mentioning the other day that, you know, a lot of partners here, a lot of vendors, but actually it's very attendee heavy event. >> Yes. >> Yeah. >> This is now like a huge COMDEX show floor. A lot of practitioners, sec ops guys, >> Yes. >> You know, developers. What are your thoughts on why Amazon did this? And your reaction to this. >> Well, Amazon has, you know, like we said, security is job zero for everyone at Amazon. They put their money where their mouth is. This was not an experiment. This was an eventuality. And, you know, there's zero doubt they're going continue to do this year on, year round. It's going to get bigger. >> Houston next year. >> Houston. >> Kind of an interesting choice: Houston. >> Yeah. >> It's going to be hot in June. >> Stay in the air conditioning. (lauging) >> I wish they'd stay in Boston. >> Yeah. >> I like Boston. >> I like Boston, too. >> Better than Houston. >> Yes. >> But the show is to your point, some dev ops and sec ops. So, again, there's bus dev folks here. >> Yep. >> You got geeks here. Not a lot of CEOs of big companies because it's not a glam converse. There's no big fanfare announcements. The announcements are pretty meaty: VPC traffic mirroring huge announcement, security you have general ability, not a surprise, but just smaller announcements. >> A lot of CSOs obviously. >> A lot of CSOs. >> Yeah, I'd say CSO in that vertical down. >> Yeah. >> The CSO, this is CSOs cloud security show. A lot of things getting invested in. Seems to be heavy activity. >> So, going into this when it was announced, you know, AJ and I had our hands up right away saing, "Let's do this." And then we get here and we're like 'okay, is this going to be a direct hit for us?' and I wouldn't say that everyone we talk to's a direct hit, but everyone that comes by the booth has some understanding of what we do. And there's been no wasted time. We're having a lot of good conversations. >> They're right where you guys are. They know what you do, the value to them. >> Right. >> All right, so here's a question for you on the show, given that you guys have this perspective so many years at Telos and cyber, shipping a great product, now commercial's changing cloud scale, cloud security, what do you think the most important stories are that should be told? That the media should be telling? Or maybe they are telling and need to be amplified. Or isn't being told that should be told. What are the top stories coming out of this event and this industry right now that should be told? >> I think that the two trends I'm seeing is that, like we said before, um, building and maintaining data centers is not, it's not cool anymore. And you see the trends of all these entities getting out from under that and they might be making a big commitment to the cloud or phasing out their data centers over time, but that is happening. And I want to read more about it because that helps us, you know, target who's going to be most receptive to our message. And then the other thing, like we said before, the security at scale and at pace. I know we've had to retool for it. The other companies here that are built for that are going to succeed. >> Yeah. >> There's an appetite for that. >> AJ, anything to add on that? >> Good point. No, very good point. At scale and to be able to pivot quickly and someone mentioned before to be able to fail, retool, start again. >> Yep. >> But to have, it's really essential to have security baked in. That confidentiality, integrity, availability of data, you know, the basics. >> You guys have partnered well with Amazon in the public sector now you're in commercial. Not a lot has changed. Amazon is still Amazon. Question for you is what are you guys think about what the opportunity is to differentiate is? You guys have your solution: speed and scale. Totally agree? (agreement) Size, speed, scale. You guys take the benefits of that by partnering with Amazon. But as it gets bigger and bigger, you guys still have to differentiate help customers. >> Yeah. >> How, how, what is the formula for success? You don't just do things, do a relationship saying "we're done" now collect the business. They're moving so fast that if you don't iterate on top of it you die seems to be the playbook. What do you guys think the value for ecosystem partners, the formula to be successful, what does that, what does that formula for, with an eighth of this cloud scale? >> Well, you know, everyone would just love to hitch your partner wagon to a, you know, something that's rising and not do a lot of work. But, that's not the way we roll. I think we get in a great partnership with Amazon because we have a lot of similarities, especially the customer obsession. You know, we want the customer to be successful and we ride along on that train. That's how we're successful. >> Great. Well, guys, congratulations, great to see you here. >> Likewise. >> It'll be a good journey. Cube's kicking off their security coverage at this event. Obviously cloud security changing the game. >> Yep. >> And it's got to level up with dev ops, agility. You guys have been doing. Thanks for sharing your insights. Appreciate it. >> Thank you. Thanks for having us. >> It was terrific. >> Cube coverage continues here in Boston for AWS: reInforce. I'm John Furrier with Dave Vellante. Stay tuned for more coverage after this short break. (digital music)

Published Date : Jun 26 2019

SUMMARY :

Brought to you by Amazon Web services Great to see you guys. You guys are in the middle of both those worlds. And we're definitely seeing you can't do modernization development of the life cycle all the way up the stack. But now, to where you got to bake it in, And do you believe that it's happening then too? in our product suite to be able to, you know, And what are customers telling you that they need help with? and, you know, it's the way we got to be. What are you guys offering? So, you know, it's not just for an agency And I would say if you take spreadsheets It's like- Other than the pie chart. So, you know, it used to be, So, they're looking, they're all going to the cloud Charles Phillips from Infor says, Data centers, right. examples where you guys are helping them? to make sure that you can be compliant of the defense in the country. can you get more specific on what they're doing And it's like moving a cruise ship, you know? you know, it's also reorganizing their systems So you guys got to love the fact that A lot of practitioners, sec ops guys, And your reaction to this. Well, Amazon has, you know, like we said, Stay in the air conditioning. But the show is to your point, security you have general ability, not a surprise, Seems to be heavy activity. but everyone that comes by the booth They know what you do, the value to them. given that you guys have this perspective that helps us, you know, target who's going to be and someone mentioned before to be able to you know, the basics. But as it gets bigger and bigger, you guys for ecosystem partners, the formula to be successful, Well, you know, everyone would just love to hitch Well, guys, congratulations, great to see you here. Obviously cloud security changing the game. And it's got to level up with dev ops, agility. Thanks for having us. I'm John Furrier with Dave Vellante.

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Andy Miller, Sophos | AWS re:Inforce 2019


 

>> Live, from Boston, Massachusetts, it's theCUBE. Covering AWS re:Inforce 2019. Brought to you by Amazon Web Services and its ecosystem partners. >> Hello everyone, welcome back to theCUBE's live coverage in Boston, Massachusetts, here for two days, AWS Amazon Web Services re:Inforce, their inaugural conference around security. I'm John Furrier, Dave Vellante, our next guest Andy Miller. Senior director, global public cloud at Sophos. Based out of the UK and here in Burlington, Massachusetts. Welcome to theCUBE. >> Thank you. >> Looking good, love that jacket, nice color on you! (all laughing) >> I got the memo. >> You got the memo! >> Blue jacket! >> Thanks for having me, it's great to be here. It's great to be a part of AWS's first security event, security focused event, not by coincidence, happening right here where our US headquarters is. We're very excited to be a part of it. Wanted to share with you guys, I brought you a little gift. Socks are definitely a part of our-- >> Thank you, love the socks. >> Okay, I'm wearing them tomorrow. So we'll do a little close up on that. >> They're mostly clean. >> Thank you very much. Stu Miniman will love this, he loves socks. He'll replace his Star Wars socks with those. >> Thank you, Andy. >> Andy, thanks, so I want to get your impression of the show, obviously, inaugural event. And it's interesting, you look at Amazon, we've been covering Amazon for eight years with theCUBE, prior to that, just as a company, love the company, obviously, the success of cloud is a no-brainer. But re:Invent is their name of their global conference on the commercial side, for all their customers. And everything else they call summits. This is not a summit, this is not an Amazon Web Services summit, this is a branded event with the word re, not invent, but re:Inforce so gives that call out. Good call on their front? Is it needed? Why is this show so important, what's your opinion on that? >> I think it absolutely is, it's very helpful to customers to help them to understand their responsibilities when it comes to security in the cloud. And just like re:Invent was essentially reinventing the network into a digital environment, this is reinforcing their environment and understanding what their responsibilities are, where the cloud provider's very secure infrastructure ends and where their responsibilities with applications and data that resides in the cloud starts. >> What does your data show in terms of the evolving threat landscape? I mean, there's one school of thought that says okay, security in the cloud, actually, well it was a concern early on, people say oh it's better. That maybe raises the bar and lowers the ROI for the bad guys, but what are you seeing? But at the same time it's more global and distributed which opens up holes. What are your guys seeing? >> So, what we're seeing is that, the cloud's interesting in that there's not necessarily anything that is new or unique from an attack perspective. It's more of an attack surface perspective. And what I mean by that is is that, with an on premise environment, sometimes controls are very easy to place around new instances, new workloads being stood up, a change control process that is very controlled, key carded data centers and so forth. Cloud accounts operate very differently and one of the things that makes the cloud great is the speed at which you can go to market and stand up new resources, that also creates challenges for customers when it comes to visibility and securing those assets. >> Yeah, I mean the guy from Liberty Mutual today in the keynote, said his number one challenge is just keeping up with Amazon, the pace of change, you're seeing that in your client base? And how are they dealing with it? >> Absolutely, one of the conversations that I frequently have with customers when it comes to the visibility and keeping up with angle is, I frequently will say to customers, pull out your cloud bill, if you are aware of and know everything that is on that bill and where it came from, frankly I'd be very surprised. A lot of them struggle with that, with being able to keep up with that. And it's again a double edged sword, it's great as far as a business standpoint and being able to extend your business globally within minutes, but it's also a challenge for them from a security standpoint. >> And you talk about the challenges that businesses are up against when it comes to cloud security because on premises has decades of experiences dealing with security, the old days of perimeter based security, some still do that. Now the perimeter's pretty much gone away with cloud, cloud native has a different approach. So there seems to be a lot of questions around what to do, what are those challenges in cloud security specifically, that businesses face? >> So, you hit the first one, right? The first one is this concept of I build a castle and put a big wall around it and a moat around it, no longer exists, right? The perimeter is a memory. Another one is, as I mentioned before, the speed at which resources are added to the cloud, that's difficult for customers 'cause you can't see it, you can't secure it, right? If you don't know it exists. And then the third thing is really being able to understand how you make security happen within the cloud because those tools that you used on premise and in your own perimeter, don't necessarily exactly translate to the cloud. And it's important to have solutions that are designed for that and that not only work and operate well within the cloud but also don't take away the benefits of the cloud. If you have a solution that's going to slow you down or make it where you can't innovate at the speed of the cloud, you might as well keep it on prem, you're taking away all the benefit of the cloud. >> So, are you finding, a lot of times, the early cloud days with a lot of so called crapplications, just going to the cloud, okay. So maybe not as much credit card information, so maybe it's not as valuable, but are you seeing, people hitting the cloud more today than, say, certain on prem environments? Is it escalating, what does your data show? >> So, there was a study done not too long ago that showed past and projected cloud growth from 2017 to 2022. And what was interesting was the cloud services revenue growth was expected to grow by double, the cloud security spending was expected to grow by more than three times. And we think that was in large part of customers understanding their responsibilities in the shared security model, but also a product of exactly what you say, crapplications, right? One of our first customers that I think of was a convenience store chain, the very first things they moved, store locator and nutritional information applications. If something went wrong with those, yes, it's not great for your business if they can't find your store, but it's not credit card data, it's not personal information so on and so forth. As businesses start moving really key to the business applications, ERP systems, things like that, with real data that's at risk, that's where their focus on security is real strong. >> So there's a lot of confusion out there. And as I walk around the show floor here, I see, we secure the cloud, we the secure the cloud, no we secure the cloud! And I hear from Amazon we have a shared responsibility model, we secure the infrastructure, a lot of customers think, hey, Amazon has great security, so does Google, so does Microsoft, I'll put it in the cloud, I'll be good to go. Help us clear up some of that confusion, what's your point of view on that? >> Yeah, I think that when you look at it, customers were at one point extremely afraid of the cloud. And the cloud providers themselves did a great job of talking about why you could trust their infrastructure. In the process, I think customers have a difficult time understanding where their responsibility begins. And what we always like to say is, the cloud provider's responsible for the security of the cloud, you, Mr. Customer, are responsible for the security in the cloud. And the reason that's important is, the fact is the cloud providers could potentially provide the security in the cloud, but the measure of control that they would have over the applications that you build, the applications that you deploy, who you give access to and what you allow them to do would be so great, I don't think it would be a really positive experience for customers. >> Too many permutations. Just 'cause, criticism early on in cloud security wasn't that the security was bad, it was that, I couldn't enforce the edicts of my organization, there weren't enough features and now today, it's like you're drinking from this fire hose of features. So is that really the issue? It's up to you to figure out what works for your organization and then apply it. We heard today, you've got to opt in for things like encryption. Make sure you opt in to each availability zone. So that's a individual customer choice. Amazon provides the tools, okay, but then where do you pick up? Where does Sophos pick up? >> So, that's a great segue, so, as an example, our new Sophos Cloud Optics product does a great job with that, for instance uses the AWS CIS benchmarks. And that is a heavy heavy document that may be difficult for a customer to ingest, but we can run it against all of your workloads, your S3 buckets and see that you're in compliance with that CIS benchmark policy. That's a great place to start. Maybe you have some compliance regulations that you have to follow that have a security component to it such as BCI for example. And they would lead you towards things like identity and access management, they would lead you towards, am I following a good password policy? A good updating policy, am I sure that my S3 buckets are encrypted and not accessible to the internet without some sort of protection in place? All those things. >> The evolving cloud security landscape's changing on the threats side. You've got now detection, alerts, all these things are going on. You guys have some data on the cyber criminal activity. Up, down, is it more complex, harder to crack? Is there people cracking it? Certainly we know people are always trying, you can attack anything, we've seen foreign states enabling these groups out there, you've seen all kinds of cyber criminals, what's the data showing? >> So, the data shows, I think the most compelling thing. We did a study that we commissioned earlier this year where we placed workloads in 10 of AWS's most popular data centers around the world. And what we saw was, the first attempt to compromise one of those assets took all of 52 seconds. 52 seconds after we launched it there was an attempt to compromise it. More compelling was the fact that, on average it took a sum total of 40 minutes was the average time before an attempt to compromise took place. And, on top of that, once the asset was discovered, on average every 13 times every single minute of every single hour of every single day over a 30 day period, someone was attempting to compromise this. We ended up totalling over five million attempted compromises in a 30 day period on 10 assets. So, I think the biggest thing is not so much the techniques, but the level of automation that the bad guys have going on, they know that there are assets out there, that are not in a state that they necessarily should be and they are doing their level best to find them as absolutely quick as possible. >> What makes the cloud so attractive to the cyber criminals? >> I think the biggest thing is that as customers go from the crapplication into some real applications, they know that there is a lot of data there. They also know that customers are, well this is a newer platform for them, and they may be struggling with understanding exactly what they need to do differently than they did on prem in order to secure it. >> So follow up on that, how do you approach cloud security and how is different than on prem? >> So, the biggest difference is can it work within the fabric of the cloud? Is there tight integration with the things that the cloud providers offer? And do you not in any way hamper the great things about the cloud, scalability, the option to be available in a matter of seconds? If you are hampering that, then that's not security that's really going to work well, it's the whole benefit of the cloud in the first place, right? >> So sum up your cloud solution, what's the big problem that you guys solve? >> So, we have several different solutions that are available from a next generation firewall to our host protection. Our newest offering Sophos Cloud Optics, is really about helping them to gain that visibility, to understand exactly what they have running in the cloud, present a topology map that shows them how it connects, how it communicates, both internally and to the outside world. And then to constantly and continuously evaluate where they are in a security posture. >> So that's visibility into threats? >> Yep and for posture as well. >> Help look for quality alerts. >> Yep. >> Okay, so what's the customer orientation right now? Red, yellow, green? (he laughs) It seems to me it's always red. We asked someone earlier, what's a good day in security? And it's like, when we're still in business. There's a lot of pressure, again, hacking just shows you, it's easy to attack, certainly seconds to minutes, things are being compromised. It's going to happen on premise as well. What's the state of the union in your view? >> I think for customers there is a feeling sometimes and I think we as security vendors need to be careful about this, of not presenting the world as impossible to secure because I believe that it is absolutely possible to secure the world. I think there are some things that customers need to do, I think it's difficult for them sometimes to cut through some of the misinformation, the marketing spin and so on and so forth that's out there, but it's really incumbent upon them to look and read through the materials that are provided by the cloud providers to understand where their responsibilities begin and end. And then find the solutions that they've always used on prem and been successful with, that are ported to the cloud. And if they're not ported to the cloud to look for a different vendor. >> So why Sophos? >> So, Sophos has been around for 30 years. We have along history, we've been a security company, always a security company. And we have frankly what is a rather long track record in the cloud, we first ported our firewall to the cloud six years ago, we've continued to innovate in the cloud. We are able to do things that other vendors are not to support things that customers want to do, autoscaling, outbound gateway, things like that. And we continue to innovate that platform as well as add key pieces to our platform such as our Cloud Optics, which interestingly enough, came to us as we were shopping for it as a customer to support our own central infrastructure that runs in AWS. Our security guys thought, hey we need a product that will help us with visibility and posture management. And then they turned to the organization and said, hey this is great product, we ought to look at buying this company and that's how that acquisition came about. >> And so what's new with the company? What's going on, what are you guys doing? Got a lot here at Amazon, what other things you working on that's important to tell? >> Yeah, we're basically at this point, with that acquisition of Optics happened, it was a company called Avid Secure. That just went down in January this year, we released in the first week of April. Our own skinned Sophos version of the product. And we're really looking to continue that innovation. Our theme this year for our company was evolve. We feel that as the world evolves, security evolves and we have to evolve as well. And so there's a real focus on constantly evolving our products, innovating and trying to stay one step ahead of the bad guys, unfortunately. >> Andy, you've been around, we've been around, we've seen all waves come and go. Client server mainframe all the way back into those days to now. What do you think the most important story in the security industry is these days? What needs to be told that either is being told or needs to be amplified or isn't being told, what do you think's the high order bid in terms of the most important story? >> I think there's two fronts to that. One is as I mentioned, evolve was a big point of discussion in our internal meetings as well as our partner conferences. And helping customers to understand that their world has to evolve as well. The idea of a perimeter for instance, there are lot of companies that still try to stick to that idea of I can build a wall around my business. And the reality is is between mobile devices, between every employee practically has a laptop now, the idea of keeping that castle wall around your business is just unrealistic and so, customers have to understand that. They also have to understand that a migration to the cloud is inevitable and the sooner that they embrace that, the sooner they'll get the benefits of it and the sooner that they can begin the journey to the cloud. We feel it's inevitable. >> Andy, great insight, the evolving security threat landscape here on theCUBE. Live coverage covering AWS re:Inforce. Be right back with more after a short break, I'm John Furrier with Dave Vellante, we'll be right back.

Published Date : Jun 25 2019

SUMMARY :

Brought to you by Amazon Web Services Based out of the UK and here in Burlington, Massachusetts. Wanted to share with you guys, I brought you a little gift. So we'll do a little close up on that. Thank you very much. And it's interesting, you look at Amazon, and data that resides in the cloud starts. for the bad guys, but what are you seeing? is the speed at which you can go to market and being able to extend your business globally Now the perimeter's pretty much gone away with cloud, And then the third thing is really being able to understand the early cloud days with a lot of so called crapplications, the cloud security spending was expected to grow I'll put it in the cloud, I'll be good to go. the applications that you deploy, So is that really the issue? And they would lead you towards things landscape's changing on the threats side. in 10 of AWS's most popular data centers around the world. than they did on prem in order to secure it. And then to constantly and continuously evaluate for quality alerts. What's the state of the union in your view? that are provided by the cloud providers in the cloud, we first ported our firewall to the cloud We feel that as the world evolves, security evolves in the security industry is these days? and the sooner that they can begin the journey to the cloud. the evolving security threat landscape here on theCUBE.

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