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SiliconANGLE Report: Reporters Notebook with Adrian Cockcroft | AWS re:Invent 2022


 

(soft techno upbeat music) >> Hi there. Welcome back to Las Vegas. This is Dave Villante with Paul Gillon. Reinvent day one and a half. We started last night, Monday, theCUBE after dark. Now we're going wall to wall. Today. Today was of course the big keynote, Adam Selipsky, kind of the baton now handing, you know, last year when he did his keynote, he was very new. He was sort of still getting his feet wet and finding his guru swing. Settling in a little bit more this year, learning a lot more, getting deeper into the tech, but of course, sharing the love with other leaders like Peter DeSantis. Tomorrow's going to be Swamy in the keynote. Adrian Cockcroft is here. Former AWS, former network Netflix CTO, currently an analyst. You got your own firm now. You're out there. Great to see you again. Thanks for coming on theCUBE. >> Yeah, thanks. >> We heard you on at Super Cloud, you gave some really good insights there back in August. So now as an outsider, you come in obviously, you got to be impressed with the size and the ecosystem and the energy. Of course. What were your thoughts on, you know what you've seen so far, today's keynotes, last night Peter DeSantis, what stood out to you? >> Yeah, I think it's great to be back at Reinvent again. We're kind of pretty much back to where we were before the pandemic sort of shut it down. This is a little, it's almost as big as the, the largest one that we had before. And everyone's turned up. It just feels like we're back. So that's really good to see. And it's a slightly different style. I think there were was more sort of video production things happening. I think in this keynote, more storytelling. I'm not sure it really all stitched together very well. Right. Some of the stories like, how does that follow that? So there were a few things there and some of there were spelling mistakes on the slides, you know that ELT instead of ETL and they spelled ZFS wrong and something. So it just seemed like there was, I'm not quite sure just maybe a few things were sort of rushed at the last minute. >> Not really AWS like, was it? It's kind of remind the Patriots Paul, you know Bill Belichick's teams are fumbling all over the place. >> That's right. That's right. >> Part of it may be, I mean the sort of the market. They have a leader in marketing right now but they're going to have a CMO. So that's sort of maybe as lack of a single threaded leader for this thing. Everything's being shared around a bit more. So maybe, I mean, it's all fixable and it's mine. This is minor stuff. I'm just sort of looking at it and going there's a few things that looked like they were not quite as good as they could have been in the way it was put together. Right? >> But I mean, you're taking a, you know a year of not doing Reinvent. Yeah. Being isolated. You know, we've certainly seen it with theCUBE. It's like, okay, it's not like riding a bike. You know, things that, you know you got to kind of relearn the muscle memories. It's more like golf than is bicycle riding. >> Well I've done AWS keynotes myself. And they are pretty much scrambled. It looks nice, but there's a lot of scrambling leading up to when it actually goes. Right? And sometimes you can, you sometimes see a little kind of the edges of that, and sometimes it's much more polished. But you know, overall it's pretty good. I think Peter DeSantis keynote yesterday was a lot of really good meat there. There was some nice presentations, and some great announcements there. And today I was, I thought I was a little disappointed with some of the, I thought they could have been more. I think the way Andy Jesse did it, he crammed more announcements into his keynote, and Adam seems to be taking sort of a bit more of a measured approach. There were a few things he picked up on and then I'm expecting more to be spread throughout the rest of the day. >> This was more poetic. Right? He took the universe as the analogy for data, the ocean for security. Right? The Antarctic was sort of. >> Yeah. It looked pretty, >> yeah. >> But I'm not sure that was like, we're not here really to watch nature videos >> As analysts and journalists, You're like, come on. >> Yeah, >> Give it the meat >> That was kind the thing, yeah, >> It has always been the AWS has always been Reinvent has always been a shock at our approach. 100, 150 announcements. And they're really, that kind of pressure seems to be off them now. Their position at the top of the market seems to be unshakeable. There's no clear competition that's creeping up behind them. So how does that affect the messaging you think that AWS brings to market when it doesn't really have to prove that it's a leader anymore? It can go after maybe more of the niche markets or fix the stuff that's a little broken more fine tuning than grandiose statements. >> I think so AWS for a long time was so far out that they basically said, "We don't think about the competition, we are listen to the customers." And that was always the statement that works as long as you're always in the lead, right? Because you are introducing the new idea to the customer. Nobody else got there first. So that was the case. But in a few areas they aren't leading. Right? You could argue in machine learning, not necessarily leading in sustainability. They're not leading and they don't want to talk about some of these areas and-- >> Database. I mean arguably, >> They're pretty strong there, but the areas when you are behind, it's like they kind of know how to play offense. But when you're playing defense, it's a different set of game. You're playing a different game and it's hard to be good at both. I think and I'm not sure that they're really used to following somebody into a market and making a success of that. So there's something, it's a little harder. Do you see what I mean? >> I get opinion on this. So when I say database, David Foyer was two years ago, predicted AWS is going to have to converge somehow. They have no choice. And they sort of touched on that today, right? Eliminating ETL, that's one thing. But Aurora to Redshift. >> Yeah. >> You know, end to end. I'm not sure it's totally, they're fully end to end >> That's a really good, that is an excellent piece of work, because there's a lot of work that it eliminates. There's are clear pain points, but then you've got sort of the competing thing, is like the MongoDB and it's like, it's just a way with one database keeps it simple. >> Snowflake, >> Or you've got on Snowflake maybe you've got all these 20 different things you're trying to integrate at AWS, but it's kind of like you have a bag of Lego bricks. It's my favorite analogy, right? You want a toy for Christmas, you want a toy formula one racing car since that seems to be the theme, right? >> Okay. Do you want the fully built model that you can play with right now? Or do you want the Lego version that you have to spend three days building. Right? And AWS is the Lego technique thing. You have to spend some time building it, but once you've built it, you can evolve it, and you'll still be playing those are still good bricks years later. Whereas that prebuilt to probably broken gathering dust, right? So there's something about having an vulnerable architecture which is harder to get into, but more durable in the long term. And so AWS tends to play the long game in many ways. And that's one of the elements that they do that and that's good, but it makes it hard to consume for enterprise buyers that are used to getting it with a bow on top. And here's the solution. You know? >> And Paul, that was always Andy Chassy's answer to when we would ask him, you know, all these primitives you're going to make it simpler. You see the primitives give us the advantage to turn on a dime in the marketplace. And that's true. >> Yeah. So you're saying, you know, you take all these things together and you wrap it up, and you put a snowflake on top, and now you've got a simple thing or a Mongo or Mongo atlas or whatever. So you've got these layered platforms now which are making it simpler to consume, but now you're kind of, you know, you're all stuck in that ecosystem, you know, so it's like what layer of abstractions do you want to tie yourself to, right? >> The data bricks coming at it from more of an open source approach. But it's similar. >> We're seeing Amazon direct more into vertical markets. They spotlighted what Goldman Sachs is doing on their platform. They've got a variety of platforms that are supposedly targeted custom built for vertical markets. How do successful do you see that play being? Is this something that the customers you think are looking for, a fully integrated Amazon solution? >> I think so. There's usually if you look at, you know the MongoDB or data stacks, or the other sort of or elastic, you know, they've got the specific solution with the people that really are developing the core technology, there's open source equivalent version. The AWS is running, and it's usually maybe they've got a price advantage or it's, you know there's some data integration in there or it's somehow easier to integrate but it's not stopping those companies from growing. And what it's doing is it's endorsing that platform. So if you look at the collection of databases that have been around over the last few years, now you've got basically Elastic Mongo and Cassandra, you know the data stacks as being endorsed by the cloud vendors. These are winners. They're going to be around for a very long time. You can build yourself on that architecture. But what happened to Couch base and you know, a few of the other ones, you know, they don't really fit. Like how you going to bait? If you are now becoming an also ran, because you didn't get cloned by the cloud vendor. So the customers are going is that a safe place to be, right? >> But isn't it, don't they want to encourage those partners though in the name of building the marketplace ecosystem? >> Yeah. >> This is huge. >> But certainly the platform, yeah, the platform encourages people to do more. And there's always room around the edge. But the mainstream customers like that really like spending the good money, are looking for something that's got a long term life to it. Right? They're looking for a long commitment to that technology and that it's going to be invested in and grow. And the fact that the cloud providers are adopting and particularly AWS is adopting some of these technologies means that is a very long term commitment. You can base, you know, you can bet your future architecture on that for a decade probably. >> So they have to pick winners. >> Yeah. So it's sort of picking winners. And then if you're the open source company that's now got AWS turning up, you have to then leverage it and use that as a way to grow the market. And I think Mongo have done an excellent job of that. I mean, they're top level sponsors of Reinvent, and they're out there messaging that and doing a good job of showing people how to layer on top of AWS and make it a win-win both sides. >> So ever since we've been in the business, you hear the narrative hardware's going to die. It's just, you know, it's commodity and there's some truth to that. But hardware's actually driving good gross margins for the Cisco's of the world. Storage companies have always made good margins. Servers maybe not so much, 'cause Intel sucked all the margin out of it. But let's face it, AWS makes most of its money. We know on compute, it's got 25 plus percent operating margins depending on the seasonality there. What do you think happens long term to the infrastructure layer discussion? Okay, commodity cloud, you know, we talk about super cloud. Do you think that AWS, and the other cloud vendors that infrastructure, IS gets commoditized and they have to go up market or you see that continuing I mean history would say that still good margins in hardware. What are your thoughts on that? >> It's not commoditizing, it's becoming more specific. We've got all these accelerators and custom chips now, and this is something, this almost goes back. I mean, I was with some micro systems 20,30 years ago and we developed our own chips and HP developed their own chips and SGI mips, right? We were like, the architectures were all squabbling of who had the best processor chips and it took years to get chips that worked. Now if you make a chip and it doesn't work immediately, you screwed up somewhere right? It's become the technology of building these immensely complicated powerful chips that has become commoditized. So the cost of building a custom chip, is now getting to the point where Apple and Amazon, your Apple laptop has got full custom chips your phone, your iPhone, whatever and you're getting Google making custom chips and we've got Nvidia now getting into CPUs as well as GPUs. So we're seeing that the ability to build a custom chip, is becoming something that everyone is leveraging. And the cost of doing that is coming down to startups are doing it. So we're going to see many, many more, much more innovation I think, and this is like Intel and AMD are, you know they've got the compatibility legacy, but of the most powerful, most interesting new things I think are going to be custom. And we're seeing that with Graviton three particular in the three E that was announced last night with like 30, 40% whatever it was, more performance for HPC workloads. And that's, you know, the HPC market is going to have to deal with cloud. I mean they are starting to, and I was at Supercomputing a few weeks ago and they are tiptoeing around the edge of cloud, but those supercomputers are water cold. They are monsters. I mean you go around supercomputing, there are plumbing vendors on the booth. >> Of course. Yeah. >> Right? And they're highly concentrated systems, and that's really the only difference, is like, is it water cooler or echo? The rest of the technology stack is pretty much off the shelf stuff with a few tweets software. >> You point about, you know, the chips and what AWS is doing. The Annapurna acquisition. >> Yeah. >> They're on a dramatically different curve now. I think it comes down to, again, David Floyd's premise, really comes down to volume. The arm wafer volumes are 10 x those of X 86, volume always wins. And the economics of semis. >> That kind of got us there. But now there's also a risk five coming along if you, in terms of licensing is becoming one of the bottlenecks. Like if the cost of building a chip is really low, then it comes down to licensing costs and do you want to pay the arm license And the risk five is an open source chip set which some people are starting to use for things. So your dis controller may have a risk five in it, for example, nowadays, those kinds of things. So I think that's kind of the the dynamic that's playing out. There's a lot of innovation in hardware to come in the next few years. There's a thing called CXL compute express link which is going to be really interesting. I think that's probably two years out, before we start seeing it for real. But it lets you put glue together entire rack in a very flexible way. So just, and that's the entire industry coming together around a single standard, the whole industry except for Amazon, in fact just about. >> Well, but maybe I think eventually they'll get there. Don't use system on a chip CXL. >> I have no idea whether I have no knowledge about whether going to do anything CXL. >> Presuming I'm not trying to tap anything confidential. It just makes sense that they would do a system on chip. It makes sense that they would do something like CXL. Why not adopt the standard, if it's going to be as the cost. >> Yeah. And so that was one of the things out of zip computing. The other thing is the low latency networking with the elastic fabric adapter EFA and the extensions to that that were announced last night. They doubled the throughput. So you get twice the capacity on the nitro chip. And then the other thing was this, this is a bit technical, but this scalable datagram protocol that they've got which basically says, if I want to send a message, a packet from one machine to another machine, instead of sending it over one wire, I consider it over 16 wires in parallel. And I will just flood the network with all the packets and they can arrive in any order. This is why it isn't done normally. TCP is in order, the packets come in order they're supposed to, but this is fully flooding them around with its own fast retry and then they get reassembled at the other end. So they're not just using this now for HPC workloads. They've turned it on for TCP for just without any change to your application. If you are trying to move a large piece of data between two machines, and you're just pushing it down a network, a single connection, it takes it from five gigabits per second to 25 gigabits per second. A five x speed up, with a protocol tweak that's run by the Nitro, this is super interesting. >> Probably want to get all that AIML that stuff is going on. >> Well, the AIML stuff is leveraging it underneath, but this is for everybody. Like you're just copying data around, right? And you're limited, "Hey this is going to get there five times faster, pushing a big enough chunk of data around." So this is turning on gradually as the nitro five comes out, and you have to enable it at the instance level. But it's a super interesting announcement from last night. >> So the bottom line bumper sticker on commoditization is what? >> I don't think so. I mean what's the APIs? Your arm compatible, your Intel X 86 compatible or your maybe risk five one day compatible in the cloud. And those are the APIs, right? That's the commodity level. And the software is now, the software ecosystem is super portable across those as we're seeing with Apple moving from Intel to it's really not an issue, right? The software and the tooling is all there to do that. But underneath that, we're going to see an arms race between the top providers as they all try and develop faster chips for doing more specific things. We've got cranium for training, that instance has they announced it last year with 800 gigabits going out of a single instance, 800 gigabits or no, but this year they doubled it. Yeah. So 1.6 terabytes out of a single machine, right? That's insane, right? But what you're doing is you're putting together hundreds or thousands of those to solve the big machine learning training problems. These super, these enormous clusters that they're being formed for doing these massive problems. And there is a market now, for these incredibly large supercomputer clusters built for doing AI. That's all bandwidth limited. >> And you think about the timeframe from design to tape out. >> Yeah. >> Is just getting compressed It's relative. >> It is. >> Six is going the other way >> The tooling is all there. Yeah. >> Fantastic. Adrian, always a pleasure to have you on. Thanks so much. >> Yeah. >> Really appreciate it. >> Yeah, thank you. >> Thank you Paul. >> Cheers. All right. Keep it right there everybody. Don't forget, go to thecube.net, you'll see all these videos. Go to siliconangle.com, We've got features with Adam Selipsky, we got my breaking analysis, we have another feature with MongoDB's, Dev Ittycheria, Ali Ghodsi, as well Frank Sluman tomorrow. So check that out. Keep it right there. You're watching theCUBE, the leader in enterprise and emerging tech, right back. (soft techno upbeat music)

Published Date : Nov 30 2022

SUMMARY :

Great to see you again. and the ecosystem and the energy. Some of the stories like, It's kind of remind the That's right. I mean the sort of the market. the muscle memories. kind of the edges of that, the analogy for data, As analysts and journalists, So how does that affect the messaging always in the lead, right? I mean arguably, and it's hard to be good at both. But Aurora to Redshift. You know, end to end. of the competing thing, but it's kind of like you And AWS is the Lego technique thing. to when we would ask him, you know, and you put a snowflake on top, from more of an open source approach. the customers you think a few of the other ones, you know, and that it's going to and doing a good job of showing people and the other cloud vendors the HPC market is going to Yeah. and that's really the only difference, the chips and what AWS is doing. And the economics of semis. So just, and that's the entire industry Well, but maybe I think I have no idea whether if it's going to be as the cost. and the extensions to that AIML that stuff is going on. and you have to enable And the software is now, And you think about the timeframe Is just getting compressed Yeah. Adrian, always a pleasure to have you on. the leader in enterprise

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Adrian Cockcroft, AWS | AWS re:Invent 2018


 

live from Las Vegas it's the cube covering AWS reinvent 2018 brought to you by Amazon Web Services Intel and their ecosystem partners welcome back to Las Vegas everybody I'm Dave Villeneuve my co-host David Flair you want to the cube the leader in live tech coverage this is our third day of coverage at AWS reinvent 2018 our sixth year covering this event that keeps getting bigger and bigger Dave at 53,000 people amazing place is still jam we still barely have our voices 18 Cockroft is here he's a vice president of cloud architecture and strategy very well known in the industry q Balam thanks so much for coming back on thank you yeah it's the I've been to all of the reinvents we've been far as the customer and then we've been off of one but we watched remotely and hung on every word you know back when there wasn't a lot of information about a DMS now it's like too much information to process it's gonna take us months to sort through it all but at any rate it's it's a phenomenal opportunity for us to to learn to share to inspire folks and you do with some great work talk a little bit about you know some of the fun stuff you're working on and in your current role yeah I have a few different things I do one is one part of my role as I go around the world giving keynotes AWS summits but mostly I call it doing one of Ogle's impressions his deck and I get to presented around the world so we have to digest all of this stuff into a 90-minute deck that we can take to around the world that's a you know what do you leave out there's some it's it's harder and harder every year so that's a lot of fun but the team that I run for AWS I mean recruiting and running is around open-source right and we do we sponsor various events we members of various foundations we make contributions to projects and have been helping that by hiring people from the open-source communities into AWS to help help some of the edge over service teams with their launches of open-source related projects so what I've got what's been happening this year is had like a hundred blog posts related to open source lots of tweets lots of activity lots of events like ask on all things open in coupe car so be there in a couple of weeks exciting to you guys probably again but this week there are a few of the launches where we got quite deeply involved we did a blog posts on the open source blog most at the same time as Jeff fires okay here's the service and here's the open source part of it this is how you contribute and this is what's going on so we've had some fun with that so but it was it two years ago when we first met you've just been on the job for about a month about that particular time and you laid out what you wanted to do in terms of from your previous experience about how you wanted to turn AWS into a an open-source contributor how would you rate yourself in two years I think we've made some good progress really made me a AWS was making contributions to open source but had nobody talking about it and nobody know it was nobody's job to go out and explain what we were doing so that what part of the problem two years ago it was actually more happening so most people knew about but we were just not telling the story and it said it wasn't coming across well and the culture and the culture I mean it was spotty like some parts of AWS were doing a lot of open source other parts we're kind of not really seeing it as a priority so by talking a lot more about it we kind of get a more uniform acceptance across AWC huge organized just there but Amazon as a whole we are actually telling that story the story a much broader story than just AWS and be able to bring that and get everyone go oh this i see everyone doing it so i should be doing that so it helps create the the the leadership for more teams to follow and what we've seen in with you know really the first year building the team the last year kind of getting the content flowing and getting the processes kind of working to get all the all of the different events and blog posts and out the outbound part grips getting increasing number of contributions and launches so now Corrado was a few weeks ago so it you need us launch but that was that was an example that was it's a lot a lot happened from my team from Aaron Gupta my team his a Java champion he used to be at Sun he was a worked at Red Hat on J bar so he's like he knows everybody in Java has great credibility across the Java community and he said we should launch this product in Belgium at like midnight or so you know West Coast time and let's fly in James Gosling and like to a secret like get him on stage without anyone knowing he's gonna do it and do the introduction so it's like this totally crazy idea and it came off beautifully and we even had the the you know the Oracle Java people saying nice things about it the contributions to open JDK just just a really nice example of figuring it out all that get everybody on board get everything done right and then say here's something that matters to the community that we can contribute it'll show up on the rooftop complete thanks the star power thing but mincing James to do it was a right around a lot of credit for that that particular launch but you know this is the kind of people I have on my team and we're like we're pulling them in and pointing them at okay can you help this team figure out how to take this open-source project to market now I mean that was a major contribution to the open-source community and it was just in time wasn't it but another slight view would might be that you and Oracle should have been working this out until not leaving it until the last minute but I mean we were doing this work anyway right okay we're effectively self-supporting our own version of Java or internally we were getting better performance and better sooner bug fixes on open JDK so it made a decision to just move to the open JDK dream and we were just unhooking our internal use of the of the other the other options we have home mix you know a very large organization along for you acquire lots of different versions and flavors of Java you notice this one language so we like clean it up let's get JDK 8 and 10 we're self supporting it and then we announce to our cave will support our Amazon Linux version right and the final step was like the customers were saying please just like supportive on my laptop and anywhere else I need it and the thing we didn't announce then we didn't make a big thing out and arm support we didn't we kind of it was in there by default we didn't talk about it because the ARM chips came out this week so hey and part of it was also have exactly the same version of Java now on all of the Amazon Linux is even the the Intel AMD and arm so that helps the compatibility for people kind of going well it's a different processor architectures ties together so it was all part of the thinking if you didn't want to tip your hand on the announcement this young is right ok so I think sometimes a AWS is misunderstood partly from its own doing I mean you just mentioned you contribute a lot to open-source but you never talked about it generally when AWS doesn't have something to say they don't say a lot about it so others are left to you know make the narrative you come on you've now got an open-source agenda can you just sort of summarize what that motivation is and what the objectives are well we have you know lots of different pieces of this but you have service teams saying I'm gonna launch this product and there's an open source component to it can you help and sometimes that means I hire someone in my team to specialize in that area sometimes it's just our consulting with the team we may know connecting them to the open-source community so that's one piece of it is having that if you think about CN CF in particular cloud native computing foundation that's got lots of projects if you think about the AWS service teams no one team really owns the scope of CN CF but my team has that ownership for CN CF as a whole we have the board seat position and we say ok we have the serval as people over here we've got some entertaining things over here there's some Linux kernel virtualization bits here we can reach out to lots of different teams across AWS but act as a central point where you have something about open-source you want to talk about with with AWS or Amazon even as a whole you can come to us and we'll find the right people and we'll help you make those connections so part of it is acting as an on-ramp for the sort of buffer between the internal the external concerns of the communities there's somewhere to go and partly just getting contributions out there and what we could gain criticized for not making enough contributions well we've been making more and we're making more and we'll just keep making more contributions until people give credit for it and that's that's the if you're like what's the strategy contribute more and then tell people point at it and hope the people like what we did and take the input no it's the customer driven thing right we're gonna do what our customers ask us to do and their customer community focus on the things we want to do and we've been contributing to spinnaker the the Netflix OSS project we made some serious contributions to that in the this year firecracker myths which talk about that a bit and the Robo maker that those are all areas where we've been working with firecracker is particularly interesting isn't it I mean that's a major contribution of improving the performance and capability of those micro VMs yeah can you talk about that a little bit yeah it's the baby it's interesting because it's a piece of software pretty much no one will ever see your use it's the thing you run on the bare metal but lets you run your container Dee that lets you run your container on top right well it's deep down in the guts of the system there's this piece of code but we we kind of there's a few reasons we're using it particularly in production now with its supporting some of our production use of Fargate and lambda there in the middle it's not a hundred centraal out but there's a good chunk of the capacity running on it and that's where it turns out to be useful and just to cook how long we have to get into this but if you think about a customer running a lambda function we would put create a VM with that lambda function in it if they wanted a second lambda function we put it alongside that one no the customer comes and we start a new VM for them and we start a lambda function in that VMs take a while to start up so you have cancer pre-made some sitting there waiting but these are big VMs and we're putting lots of little functions in them what what firecracker lets you do is start a separate micro VM for every function and safely put all of the customers on one machine so you start packing them in it's a much more efficient way to run your capacity our utilization of those machines supporting lambda is vastly higher than having a machine with a bunch of empty space in it that we're trying to weight running for running for the customer so it's that efficiency is the thing and then the speed of starting a VM it's a very it's a very cut-down VM so it's 125 milliseconds with just to start the VM which is incredibly fast when you think hey give me a VM on ec2 it's you know they're in kinda like 30 seconds to a few minutes like I get 12 terabyte VM takes a little while to boot up but you don't have to pay for it till it finished including my good things about these huge machines right how about Robo maker can you talk a little bit about that and it's important so a rubber makers interesting on the open source blog which we posted on Slate on Sunday night early on Monday morning I did an interview with Brian Goerke who's the founder of the open robotics foundation and what we've done there is it's kind of an extension of sage maker if you think about that being AI if you've got these eight where I can deploy an AI model what is the AI model I want to do it wants to read something from the real world and modified the real word so it's a read from a camera or at some of the sensor and then control motors and servos and that's what Robo maker does it wraps the intelligence you can build with sage maker with the robotic operating system that has actually a library of actuators and a library of algorithms control algorithms you've got little brain in the middle and you've got a new robot that does something and we had the the Robo racer low racing car to which where all of these things come together to make an old toy race car that we can drive around tracks which is a whole other topic we get into but what interviewed Brian on what is the history of Rose the robotic operating system where did it come from you know what is the hard thing about running in it turns out the hard thing with Rose wasn't building the robots it was simulating the robots and the simulators quite a CPU intensive job it's graphics intensive you got this virtual world you're running and VR worlds are quite intensive and getting that installed and running was the hard part so what what what robot maker is is that as the service it's this simulator is called gazebo just a funny name so gazebo as a service is the actual service that effectively were charging for with a free tier so you can play with it and then we charge you for the sort of simulation units like how much computing time you're using when the rest of it is all you know cloud9 for the front end and deployment of fleets of data to fleets the robots and updating them and managing them but they're interesting thing is this is getting into like the people that the field of the first robotic thing is high schools high school robotic competitions they're interested yeah universities are interested in a university solar so we kind of it's not just for commercial production robots it's the whole training thing we're getting into STEM education if kids like playing with robots it's like Center and we're pulling all this in so now you can go home and take these like the latest most advanced AI algorithms that used to have to be doing a PhD at Stanford to be playing with and play with your kid you know over Christmas and see what you can come up with really simplifying the whole software development side of that when you look at the Dean came in competitions we're just awesome yeah all the kids they could have gravitate to the hardware cuz they can touch the software was really hard and and and this is gonna I think take a new level is particularly enough and it's all open source yeah you can go yes oh you've got this robot there no no I pointed them somebody who's complaining that we'd done it and no it was some proprietary robot thingy with the toy cars and I pointed them at the github URL it's that you can go build this thing it's all open source you can put anything else you want on it but the robot cars robot has rolls on it the robotic operating system H maker Robo maker all combined together and they're off running races and having all having fun now you guys are both Formula one fans yeah and you guys have been having some you know profile of Formula One folks here you got the little the mini vehicle riff on that really open source but I have another like thing I'm doing on the site it turns out the over the last year or so we started looking for opportunities to do sports sponsorship with a particular focus on Europe and the rest of the world we had a few US sports where they I don't know something with balls I like I like sports with wheels so about the middle of last year like this June we announced the deal with Formula One which is a multi-part deal part of the deal was just take them to the cloud that they have some data centers stuff they were running at a space and their data center is like no they wanted to do a technology refresh so for all the reasons that everyone else is moving to cloud we moved the sports core infrastructure to cloud over some number of years right so that's a process for starting and part of that is the archive of all Formula One races it's a treasure trove like 67 years of archive of everything they've got all the videos were digitizing it we're gonna figure out what to do what you know we've got to process it to label everything anyway so that's one thing and then we went turned up it we all turned up at Silverstone in the UK at that race it was the week after the announcement and that race we have a do as logos turning up on the screen because another piece was sponsorship so we start sponsoring the core video feed that Formula One uses to the world and that's 500 million fans watch Formula One so now 500 million fans for the next few years they're going to see a dope race logos on screen around the analytical insights of what is going on in the sport the odd rear tires are overheating you went round a corner this fast here's the pit stop strategy so we brand advertising associate with a high-technology sport and analytical insights and that's why we did that deal and they get all of our technology AI a lot of help helping them migrate and then the third thing we did that I got involved with was I'd already done a few CIO summits at Formula One races along the way so I was kind of like trying to poke my way into this thing that was happening I'm not involved in sponsorship set up right so hang on if you've done that thing yet and then them so we decided to do some executive events around Formula one so we'll pick a few races we'll have some you know corporate hospitality like things but when you put a bunch of senior executives together for a few days they share they solve each other's problems and you just get out of the way and they know the people that have solved one problem will share it with the other so it's a really it's like a tiny reinvent right here everyone is sharing if you sit next to someone what problem have you sold you can find stuff out so this is a concentrated version of that and we retired it in Monza earlier this year went great amazing I mean it's fun and it you know next to the business so it finally was like can we get someone on the car on Reba okay who's in Abu Dhabi on Saturday can we get them on Sunday night for the launch for the robot slut no this is like top guy in Formula One got here from Abu Dhabi if by Wednesday morning I'm just happy that they got here yeah that was that was a huge tire cube team we've watched your career you've been somebody who you know shares his knowledge and done some great work so thank you so much for coming back in the cube like that congratulations on all your great work Andy Jesse's coming up next we're excited about that keeper right to everybody we'll be back with our next guest Andy Jesse CEO of AWS right - this short break [Music]

Published Date : Nov 29 2018

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Adrian Cockcroft, AWS | KubeCon + CloudNativeCon 2018


 

>> Announcer: From Copenhagen, Denmark, it's theCUBE. Covering KubeCon and CloudNativeCon Europe 2018. Brought to you by the Cloud Native Computing Foundation and its ecosystem partners. >> Hello and welcome back to the live CUBE coverage here in Copenhagen, Denmark, for KubeCon 2018, Kubernetes European conference. This is theCUBE, I'm John Furrier, my co-host Lauren Cooney here with Adrian Cockcroft who is the Vice President of Cloud Architecture and Strategy for Amazon Web Services, AWS. CUBE alumni, great to see you, a legend in the industry, great to have you on board today. Thanks for coming on. >> Thanks very much. >> Quick update, Amazon, we were at AWS Summit recently, I was at re:Invent last year, it gets bigger and bigger just continue to grow. Congratulations on successful great earnings. You guys posted last week, just continuing to show the scale and leverage that the cloud has. So, again, nothing really new here, cloud is winning and the model of choice. So you guys are doing a great job, so congratulations. Open source, you're handling a lot of that now. This community here, is all about driving cloud standards. >> Adrian: Yeah. >> Your guys position on that is? Standards are great, you do what customers want, as Andy Jassy always says, what's the update? I mean, what's new since Austin last year? >> Yeah, well, it's been great to be back on had a great video of us talking at Austin, it's been very helpful to get the message out of what we're doing in containers and what the open source team that I lead has been up to. It's been very nice. Since then we've done quite a lot. We were talking about doing things then, which we've now actually done and delivered on. We're getting closer to getting our Kubernetes service out, EKS. We hired Bob Wise, he started with us in January, he's the general manager of EKS. Some of you may know Bob has been working with Kubernetes since the early days. He was on the CNCF board before he joined us. He's working very hard, they have a team cranking away on all the things we need to do to get the EKS service out. So that's been major focus, just get it out. We have a lot of people signed up for the preview. Huge interest, we're onboarding a lot of people every week, and we're getting good feedback from people. We have demos of it in the booth here this week. >> So you guys are very customer-centric, following you guys closely as you know. What's the feedback that you're hearing and what are you guys ingesting from an intelligence standpoint from the field. Obviously, a new constituent, not new, but a major constituent is open source communities, as well as paying enterprise customers? What's the feedback? What are you hearing? I would say beyond tire kicking, there's general interest in what Kubernetes has enabled. What's Amazon's view of that? >> Yeah, well, open source in general is always getting a larger slice of what people want to do. Generally, people are trying to get off of their enterprise solutions and evolving into an open source space and then you kind of evolve from that into buying it as a service. So that's kind of the evolution from one trend, custom or enterprise software, to open source to as a service. And we're standing up all of these tools as a service to make them easier to consume for people. Just, everybody's happy to do that. What I'm hearing from customers is that that's what they're looking for. They want it to be easy to use, they want it to scale, they want it to be reliable and work, and that's what we're good at doing. And then they want to track the latest moves in the industry and run with the latest technologies and that's what Kubernetes and the CNCF is doing, gathering together a lot of technologies. Building the community around it, just able to move faster than we'd move on our own. We're leveraging all of those things into what we're doing. >> And the status of EKS right now is in preview? And the estimated timetable for GA? >> In the next few months. >> Next few months. >> You know, get it out then right now it's running in Oregon, in our Oregon data center, so the previews are all happening there. That gets us our initial thing and then everyone go okay, we want to in our other regions, so we have to do that. So another service we have is Fargate, which is basically say just here's a container, I want to run it, you don't have to declare a node or an instance to run it first. We launched that at re:Invent, that's already in production obviously, we just rolled that out to four regions. That's in Virginia, Oregon, Dublin and Ohio right now. A huge interest in Fargate, it lets you simplify your deployments a little bit. We just posted a new blog post that we have an open source blog, you can find if you want to keep up with what's going on with the open source team at AWS. Just another post this morning and it's a first pass at getting Fargate to work with Kubernetes using Virtual Kubelet which is a project that was kicked off by, it's an experimental project, not part of the core Kubernetes system. But it's running on the side. It's something that Microsoft came up with a little while ago. So we now have, we're working with them. We did a pull request, they accepted it, so that team and AWS and a few other customers and other people in the community, working together to provide you a way to start up Fargate as the underlying layer for provisioning containers underneath Kubernetes as the API for doing you know the management of that. >> So who do you work with mostly when you're working in open source? Who do you partner with? What communities are you engaging with in particular? >> It's all over. >> All over? >> Wherever the communities are we're engaging with them. >> Lauren: Okay, any particular ones that stand out? >> Other than CNCF, we have a lot of engagement with Apache Hadoop ecosystem. A lot of work in data science, there's many, many projects in that space. In AI and machine learning, we've sponsored, we've spend a lot of time working with Apache MXNet, we were also working off with TensorFlow by Torch and Caffe and there's a lot, those are all open source frameworks so there's lots of contributions there. In the serverless arena, we have our own SAM service application model. We've been open sourcing more of that recently ourselves and we're working with various other people. Across these different groups there's different conferences you go to, there's different things we do. We just sponsored Rails Conference. My team sponsors and manages most of the open source conference events we go to now. We just did RAILCON, we're doing a Rust conference, soon I think, there's Python conferences. I forget when all these are. There's a massive calendar of conferences that we're supporting. >> Make sure you email us that that list, we're interested actually in looking at what the news and action is. >> So the language ones, AltCon's our flagship one, we'll be top-level sponsor there. When we get to the U.S., CubeCon in Seattle, it's right there, it's two weeks after re:Invent. It's going to be much easier to manage. When we go to re:Invent it's like everyone just wants to take that week off, right. We got a week for everyone to recover and then it's in the hometown. >> You still have that look in your eyes when we interviewed you in Austin you came down, we both were pretty exhausted after re:Invent. >> Yeah, so we announced a bunch of things on Wednesday and Thursday and I had to turn it into a keynote by Tuesday and get everyone to agree. That's what was going on, that was very compressed. We have more time and all of the engineering teams that really want to be at an event like this, were right in the hometown for a lot. >> What's it like workin' at Amazon, I got to ask you it since you brought it up. I mean and you guys run hard at Amazon, you're releasing stuff with a pace that's unbelievable. I mean, I get blown away every year. Almost seems like, inhuman that that you guys can run at that pace. And earnings, obviously, the business results speak for themselves, what's it like there? I mean, you put your running shoes on, you run a marathon every day. >> It's lots of small teams working relatively independently and that scales and that's something other engineering organizations have trouble with. They build hierarchies that slow down. We have a really good engineering culture where every time you start a new team, it runs at its own speed. We've shown that as we add more and more resources, more teams, they are just executing. In fact, their accelerated, they're building on top of other things. We get to build higher and higher level abstractions to layer into. Just getting easier and easier to build things. We're accelerating our pace of innovation there's no slowing down. >> I was telling Jassy they're going to write a Harvard Business School case study on a lot of the management practices, but certainly the impact on the business side with the model that you guys do. But I got to ask you, on the momentum side, super impressed with SageMaker. I predicted on theCUBE at AWS Summit that that will be the fastest growing service. It will overtake Aurora, I think that is currently on stage, presented as the fastest growing service. SageMaker is really popular. Updates there, its role in the community. Obviously, Kubernete's a good fit for orchestrating things. We heard about CubeFlow, is an interesting model. What's going on with SageMaker how is it interplaying with Kubernetes? >> People that want to run, if you're running on-premise, cluster of GPU enabled machines then CubeFlow is a great way of doing that. You're on TensorFlow, that manages your cluster, you run CubeFlow on top. SageMaker is running at very low scale and like a lot of things we do at AWS, what you need to run an individual cluster for any one customer is different from running a multi-tenant service. SageMaker sits on top of ECS and it's now one of the largest generators of traffic to ECS which is Amazon's horizontally scaled, multi-tenant, cluster management system, which is now doing hundreds of millions of container launches a week. That is continuing to grow. We see Kubernetes as it's a more portable abstraction. It has some more, different layers of API's and a big community around it. But for the heavy lifting of running tens of thousands of containers in for a single application, we're still at the level where ECS does that every day and Kubernetes that's kind of the extreme case, where a few people are pushing it. It'll gradually grow scale. >> It's evolution. >> There's an evolution here. But the interesting things are, we're starting to get some convergence on some of the interfaces. Like the interfacing at CNA, CNA is the way you do networking on containers and there is one way of doing that, that is shared by everybody through CNA. EKS uses it, BCS uses it and Kubernetes uses it. >> And the impact of customers is what for that? What's the impact? >> It means the networking structures you want to set up will be the same. And the capabilities and the interfaces. But what happens on AWS is because it has a direct plug-in, you can hook it up to our accelerated networking infrastructure. So, AWS's instances right now, we've offloaded most of the network traffic processing. You're running 25 gigabits of traffic, that's quite a lot of work even for a big CPU, but it's handled by the the Nitro plug-in architecture we have, this in our latest instance type. So if you talked a bit about that at re:Invent but what you're getting is enormous, complete hypervisor offload at the core machine level. You get to use that accelerated networking. You're plugging into that interface. But that, if you want to have a huge number of containers on a machine and you're not really trying to drive very high throughput, then you can use Calico and we support that as well. So, multiple different ways but all through the same thing, the same plug-ins on both. >> System portability. You mentioned some stats, what's the numbers you mentioned? How many containers you're launching a week, hundreds of thousands? On ECS, our container platform that's been out for a few years, so hundreds of millions a week. It's really growing very fast. The containers are taking off everywhere. >> Microservices growth is, again that's the architecture. As architecture is a big part of the conversation what's your dialogue with customers? Because the modern software architecture in cloud, looks a lot different than what it was in the three layered approach that used to be the web stack. >> Yeah, and I think to add to that, you know we were just talking to folks about how in large enterprise organizations, you're still finding groups that do waterfall development. How are you working to kind of bring these customers and these developers into the future, per se? >> Yeah, that's actually, I spend about half my time managing the open source team and recruiting. The other half is talking to customers about this topic. I spend my time traveling around the world, talking at summits and events like this and meeting with customers. There's lots of different problems slowing people down. I think you see three phases of adoption of cloud, in general. One is just speed. I want to get something done quickly, I have a business need, I want to do it. I want machines in minutes instead of months, right, and that speeds everything up so you get something done quickly. The second phase is where you're starting to do stuff at scale and that's where you need cloud native. You really need to have elastic services, you can scale down as well as up, otherwise, you just end up with a lot of idle machines that cost you too much and it's not giving you the flexibility. The third phase we're getting into is complete data center shutdown. If you look at investing in a new data center or data center refresh or just opening an AWS account, it really doesn't make sense nowadays. We're seeing lots of large enterprises either considering it or well into it. Some are a long way into this. When you shut down the data center all of the backend core infrastructure starts coming out. So we're starting to see sort of mainframe replacement and the really critical business systems being replaced. Those are the interesting conversations, that's one of the areas that I'm particularly interested in right now and it's leading into this other buzzword, if you like, called chaos engineering. Which is sort of the, think of it as the availability model for cloud native and microservices. We're just starting a working group at CNCF around chaos engineering, is being started this week. So you can get a bit involved in how we can build some standards. >> That's going to be at Stanford? >> It's here, I mean it's a working group. >> Okay, online. >> The CNCF working group, they are wherever the people are, right. >> So, what is that conversation when you talk about that mainframe kind of conversation or shut down data centers to the cloud. What is the key thing that you promote, up front, that needs to get done by the by the customer? I mean, obviously you have the pillars, the key pillars, but you think about microservices it's a global platform, it's not a lift and shift situation, kind of is, it shut down, but I mean not at that scale. But, security, identity, authentication, there's no perimeter so you know microservices, potentially going to scale. What are the things that you promote upfront, that they have to do up front. What are the up front, table stake decisions? >> For management level, the real problem is people problems. And it's a technology problem somewhere down in the weeds. Really, if you don't get the people structures right then you'll spend forever going through these migrations. So if you sort of bite the bullet and do the reorganization that's needed first and get the right people in the right place, then you move much faster through it. I say a lot of the time, we're way upstream of picking a technology, it's much more about understanding the sort of DevOps, Agile and the organizational structures for these more cellular based organizations, you know, AWS is a great example of that. Netflix are another good example of that. Capital One is becoming a good example of that too. In banking, they're going much faster because they've already gone through that. >> So they're taking the Amazon model, small teams. Is that your general recommendation? What's your general recommendation? >> Well, this is the whole point of microservices, is that they're built by these small teams. It's called Conway's law, which says that the code will end up looking like the team, the org structure that built it. So, if you set up a lots of small teams, you will end up with microservices. That's just the way it works, right. If you try to take your existing siloed architecture with your long waterfall things, it's very hard not to build a monolith. Getting the org structure done first is right. Then we get into kind of the landing zone thing. You could spend years just debating what your architecture should be and some people have and then every year they come back, and it's changing faster than they can decide what to do. That's another kind of like analysis paralysis mode you see some larger enterprises in. I always think just do it. What's the standard best practice, layout my accounts like this, my networks like this, my structures we call it landing zone. We get somebody up to speed incredibly quickly and it's the beaten path. We're starting to build automation around these on boarding things, we're just getting stuff going. >> That's great. >> Yeah, and then going back to the sort of chaos engineering kind of idea, one of the first things I should think you should put into this infrastructure is the disaster recovery automation. Because if that gets there before the apps do, then the apps learn to live with the chaos monkeys and things like that. Really, one of the first apps we installed at Netflix was Chaos Monkey. It wasn't added later, it was there when you arrived. Your app had to survive the chaos that was in the system. So, think of that as, it used to be disaster recovery was incredibly expensive, hard to build, custom and very difficult to test. People very rarely run through their disaster recovery testing data center fail over, but if you build it in on day one, you can build it automated. I think Kubernetes is particularly interesting because the API's to do that automation are there. So we're looking at automating injecting failure at the Kubernetes level and also injecting into the underlying machines that are running Good Maze, like attacking the control plane to make sure that the control plane recovery works. I think there's a lot we can do there to automate it and make it into a low-cost, productized, safe, reliable thing, that you do a lot. Rather than being something that everyone's scared of doing that. >> Or they bolted on after they make decisions and the retrofit, pre-existing conditions into a disaster recovery. Which is chaotic in and of itself. >> So, get the org chart right and then actually get the disaster recovery patterns. If you need something highly available, do that first, before the apps turn up. >> Adrian, thanks for coming on, chaos engineering, congratulations and again, we know you know a little about Netflix, you know that environment, and been big Amazon customer. Congratulations on your success, looking forward to keeping in touch. Thanks for coming on and sharing the AWS perspective on theCUBE. I'm John Furrier, Lauren Cooney live in Denmark for KubeCon 2018 part of the CNC at the Cloud Native Compute Foundation. We'll back with more live coverage, stay with us. We'll be right back. (upbeat music)

Published Date : May 2 2018

SUMMARY :

Brought to you by the Cloud Native Computing Foundation great to have you on board today. So you guys are doing a great job, so congratulations. We have demos of it in the booth here this week. and what are you guys ingesting from So that's kind of the evolution from one trend, as the API for doing you know the management of that. In the serverless arena, we have our the news and action is. So the language ones, AltCon's our flagship one, when we interviewed you in Austin you came down, and Thursday and I had to turn it into a keynote I got to ask you it since you brought it up. where every time you start a new team, the business side with the model that you guys do. and Kubernetes that's kind of the extreme case, But the interesting things are, we're starting most of the network traffic processing. You mentioned some stats, what's the numbers you mentioned? As architecture is a big part of the conversation Yeah, and I think to add to that, and that speeds everything up so you the people are, right. What is the key thing that you promote, up front, and get the right people in the right place, Is that your general recommendation? and it's the beaten path. one of the first things I should think you should Which is chaotic in and of itself. So, get the org chart right and then actually we know you know a little about Netflix,

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Adrian Cockcroft, AWS | KubeCon 2017


 

>> Announcer: Live from Austin, Texas, It's The Cube. Covering KubeCon 2017 and CloudNativeCon 2017. Brought to you by Red Hat, The Lennox Foundation, and The Cube's ecosystem partners. >> Okay, welcome back everyone. Live here in Austin, Texas, this is The Cube's exclusive coverage of the CNCF CloudNativeCon which was yesterday, and today is KubeCon, for Kubernetes conference, and a little bit tomorrow as well, some sessions. Our next guest is Adrian Cockcroft, VP of Cloud Architecture Strategy at AWS, Amazon Web Services, and my co-host Stu Miniman. Obviously, Adrian, an industry legend on Twitter and the industry, formerly with Netflix, knows a lot about AWS, now VP of Cloud Architecture, thanks for joining us. Appreciate it. >> Thanks very much. >> This is your first time as an AWS employee on The Cube. You've been verified. >> I've been on The Cube before. >> Many times. You've been verified. What's going on now with you guys, obviously coming off a hugely successful reinvent, there's a ton of video of me ranting and raving about how you guys are winning, and there's no second place, in the rear-view mirror, certainly Amazon's doing great. But CloudNative's got the formula, here. This is a cultural shift. What is going on here that's similar to what you guys are doing architecturally, why are you guys here, are you evangelizing, are you recruiting, are you proposing anything? What's the story? >> Yeah, it's really all of those things. We've been doing CloudNative for a long time, and the key thing with AWS, we always listen to our customers, and go wherever they take us. That's a big piece of the way we've always managed to keep on top of everything. And in this case, the whole container industry, there's a whole whole market there, there's a lot of different pieces, we've been working on that for a long time, and we found more and more people interested in CNCF and Kubernetes, and really started to engage. Part of my role is to host the open source team that does outbound engagement with all the different open source communities. So I've hired a few people, I hired Arun Gupta, who's very active in CNCF earlier this year, and internally we were looking at, we need to join CNCF at some point. We got to do that eventually and venture in, let's go make it happen. So last summer we just did all the internal paperwork, and running around talking to people and got everyone on the same page. And then in August we announced, hey, we're joining. So we got that done. I'm on the board of CNCF, Arun's my alternate for the board and technical, running around, and really deeply involved in as much of the technology and everything. And then that was largely so that we could kind of get our contributions from engineering on a clear footing. We were starting to contribute to Kupernetes, like as an outsider to the whole thing. So that's why we're, what's going on here? So getting that in place was like the basis for getting the contributions in place, we start hiring, we get the teams in place, and then getting our ducks in a row, if you like. And then last week at Reinvent, we announced EKS, the EC2 Kubernete's Service. And this week, we all had to be here. Like last week after Reinvent, everyone at AWS wants to go and sleep for a week. But no, we're going to go to Austin, we're going to do this. So we have about 20 people here, we came in, I did a little keynote yesterday. I could talk through the different topics, there, but fundamentally we wanted to be here where we've got the engineering teams here, we've got the engineering managers, they're in full-on hiring mode, because we've got the basic teams in place, but there's a lot more we want to do, and we're just going out and engaging, really getting to know the customers in detail. So that's really what drives it. Customer interactions, little bit of hiring, and just being present in this community. >> Adrian, you're very well known in the open source community, everything that you've done. Netflix, when you were on the VC side, you evangelized a bunch of it, if I can use the term. Amazon, many of us from the outside looked and, trying to understand. Obviously Amazon used lots of open source, Amazon's participated in a number of open source. MXNet got a lot of attention, joining the CNCF is something, I know this community, it's been very positively received, everybody's been waiting for it. What can you tell us about how Amazon, how do they think about open source? Is that something that fits into the strategy, or is it a tactic? Obviously, you're building out your teams, that sends certain signals to market, but can you help clarify for those of us that are watching what Amazon thinks about when it comes to this space? >> I think we've been, so, we didn't really have a team focused on outbound communication of what we were doing in open source until I started building this team a year ago. I think that was the missing link. We were actually doing a lot more than most people realized. I'd summarize it as saying, we were doing more than most people expected, but less than we probably could have been given the scale of what we are, the scale that AWS is at. So part of what we're doing is unlocking some internal demand where engineering teams were going. We'd like to open source something, we don't know how to engage with the communities. We're trying to build trust with these communities, and I've hired a team, I've got several people now, who are mostly from the open source community, we were also was kind of interviewing people like crazy. That was our sourcing for this team. So we get these people in and then we kind of say, all right, we have somebody that understands how to build these communities, how to respond, how to engage with the open source community. It's a little different to a standard customer, enterprise, start up, those are different entities that you'd want to relate to. But from a customer point of view, being customer-obsessed as AWS is, how do we get AWS to listen to an open source community and work with them, and meet all their concerns. So we've been, I think, doing a better job of that now we've pretty much got the team in place. >> That's your point, is customer focus is the ethos there. The communities are your customers in this case. So you're formalizing, you're formalizing that for Amazon, which has been so busy building out, and contributing here and there, so it sounds like there was a lot of activity going on within AWS, it was just kind of like contributing, but so much work on building out cloud ... >> Well there's a lot going on, but if no one was out there telling the story, you didn't know about it. Actually one of the best analogies we have for the EKS is actually our EMR, our Hadoop service, which launched 2010 or something, 2009, we've had it forever. But from the first few years when we did EMR, it was actually in a fork. We kept just sort of building our own version of it to do things, but about three or four years ago, we started upstreaming everything, and it's a completely clean, upstreamed version of all the Hadoop and all the related projects. But you make one API call, a cluster appears. Hey, give me a Hadoop cluster. Voom, and I want Spark and I want all these other things on it. And we're basically taking Kubernetes, it's very similar, we're going to reduce that to a single API call, a cluster appears, and it's a fully upstreamed experience. So that's, in terms of an engineering relationship to open source, we've already got a pretty good success story that nobody really knew about. And we're following a very similar path. >> Adrian, can you help us kind of unpack the Amazon Kubernetes stack a little bit? One of the announcements had a lot of attention, definitely got our attention, Fargate, kind of sits underneath what Kubernetes is doing, my understanding. Where are you sitting with the service measures, kind of bring us through the Amazon stack. What does Amazon do on its own versus the open source, and how those all fit together. >> Yeah, so everyone knows Amazon is a place where you can get virtual machines. It's easy to get me a virtual machine from ten years ago, everyone gets that, right? And then about three years ago, I think it was three years ago, we announced Lambda - was that two or three years ago? I lose track of how many reinvents ago it was. But with Lambda it's like, well, just give me a function. But as a first class entity, there's a, give me a function, here's the code I want you to run. We've now added two new ways that you can deploy to, two things you can deploy to. One of them's bare metal, which is already announced, one of the many, many, many announcements last week that might have slipped by without you noticing, but Bare Metal is a service. People go, 'those machines are really big'. Yes, of course they're really big! You get the whole machine and you can be able to bring your own virtualization or run whatever you want. But you could launch, you could run Kubernetes on that if you wanted, but we don't really care what you run it on. So we had Bare Metal, and then we have container. So Fargate is container as a first class entity that you deploy to. So here's my container registry, point you at it, and run one of these for me. And you don't have to think about deploying the underlying machines it's running on, you don't have to think about what version of Lennox it is, you have to build an AMI, all of the agents and fussing around, and you can get it in much smaller chunks. So you can say you get a CPU and half a gig of ram, and have that as just a small container. So it becomes much more granular, and you can get a broader range of mixes. A lot of our instances are sort of powers of two of a ratio of CPU to memory, and with Fargate you can ask for a much broader ratio. So you can have more CPU, less memory, and go back the other way, as well. 'Cause we can mix it up more easily at the container level. So it gives you a lot more flexibility, and if you buy into this, basically you'll get to do a lot of cost reduction for the sort of smaller scale things that you're running. Maybe test environments, you could shrink them down to just the containers and not have a lot of wasted space where you're trying to, you have too many instances running that you want to put it in. So it's partly the finer grain giving you more ability to say -- >> John: Or consumption choice. >> Yeah, and the other thing that we did recently was move to per-second billing, after the first minute, it's per-second. So the granularity of Cloud is now getting to be extremely fine-grained, and Lambda is per hundred millisecond, so it's just a little bit -- >> $4.03 for your bill, I mean this is the key thing. You guys have simplified the consumption experience. Bare Metal, VM's, containers, and functions. I mean pick one. >> Or pick all of them, it's fine. And when you look at the way Fargate's deployed in ECS it's a mixture. It's not all one or all the other, you deploy a number of instances with your containers on them, plus Fargate to deploy some additional containers that maybe didn't fit those instances. Maybe you've got a fleet of GPU enhanced machines, but you want to run a bit of Logic around it, some other containers in the same execution environment, but these don't need to be on the GPU. That kind of thing, you can mix it up. The other part of the question was, so how does this play into Kubernetes, and the discussions are just that we had to release the thing first, and then we can start talking, okay, how does this fit. Parts of the model fit into Kubernetes, parts don't. So we have to expose some more functionality in Fargate for this to make sense, 'cause we've got a really minimal initial release right now, we're going to expose it and add some more features. And then we possibly have to look at ways that we mutate Kubernetes a little bit for it to fit. So the initial EKS release won't include Fargate, because we're just trying to get it out based on what everyone knows today, we'd rather get that out earlier. But we'll be doing development work in the meantime, so a subsequent release we'll have done the integration work, which will all happen in public, in discussion with the community, and we'll have a debate about, okay, this is the features Fargate needs to properly integrate into Kubernetes, and there are other similar services from other top providers that want to integrate to the same API. So it's all going to be done as a public development, how we architect this. >> I saw a tweet here, I want to hear your comments on, it's from your keynote, someone retweeted, "managing over 100,000 clusters on ACS, hashtag Fargate," integrated into ECS, your hashtag, open, ADM's open. What is that hundred thousand number. Is that the total number, is that an example? On elastic container service, what does that mean? >> So ECS is a very large scale, multi-tenant container operation service that we've had for several years. It's in production, if you compare it to Kubernetes it's running much larger clusters, and it's been running at production-grade for longer. So it's a little bit more robust and secure and all those kinds of things. So I think it's missing some Kubernetes features, and there's a few places where we want to bring in capabilities from Kubernetes and make ECS a better experience for people. Think of Kubernetes as some what optimized for the developer experience, and ECS for more the operations experience, and we're trying to bring all this together. It is operating over a hundred thousand clusters of containers, over a hundred thousand clusters. And I think the other number was hundreds of millions of new containers are launched every week, or something like that. I think it was hundreds of millions a week. So, it's a very large scale system that is already deployed, and we're running some extremely large customers on, like Expedia and Macbook. Macbook ... Mac Box. Some of these people are running tens of thousands of containers in production as a single, we have single clusters in the tens of thousands range. So it's a different beast, right? And it meets a certain need, and we're going to evolve it forwards, and Kubernetes is serving a very different purpose. If you look at our data science space, if you want exactly the same Hadoop thing, you can get that on prem, you can run EMR. But we have Athena and Red Shift and all these other ways that are more native to the way we think, where we can go iterate and build something very specific to AWS, so you blend these two together and it depends on what you're trying to achieve. >> Well Adrian, congratulations on a great opportunity, I think the world is excited to have you in your role, if you could clarify and just put the narrative around, what's actually happening in AWS, what's been happening, and what you guys are going to do forward. I'll give you the last minute to let folks know what your job is, what your objective is, what you're looking for to hire, and your philosophy in the open source for AWS. >> I think there's a couple of other projects, and we've talked, this is really all about containers. The other two key project areas that we've been looking at are deep learning frameworks, since all of the deep learning frameworks are open source. A lot of Kubernetes people are using it to run GPUs and do that kind of stuff. So Apache MXNet is another focus on my team. It went into the incubation phase last January, we're walking it through, helping it on its way. It's something where we're 30, 40% of that project is AWS contribution. So we're not dominating it, but we're one of its main sponsors, and we're working with other companies. There's joint work with, it's lots of open source projects around here. We're working with Microsoft on Gluon, we're working with Facebook and Microsoft on Onyx which is an open URL network exchange. There's a whole lot of things going on here. And I have somebody on my team who hasn't started yet, can't tell you who it is, but they're starting pretty soon, who's going to be focusing on that open source, deep learning AI space. And the final area I think is interesting is IOT, serverless, Edge, that whole space. One announcement recently is free AltOS. So again, we sort of acquired the founder of this thing, this free real-time operating system. Everything you have, you probably personally own hundreds of instances of this without knowing it, it's in everything. Just about every little thing that sits there, that runs itself, every light bulb, probably, in your house that has a processor in it, those are all free AltOS. So it's incredibly pervasive, and we did an open source announcement last week where we switched its license to be a pure MIT license, to be more friendly for the community, and announced an Amazon version of it with better Amazon integration, but also some upgrades to the open source version. So, again, we're pushing an open source platform, strategy, in the embedded and IOT space as well. >> And enabling people to build great software, take the software engineering hassles out for the application developers, while giving the software engineers more engineering opportunities to create some good stuff. Thanks for coming on The Cube and congratulations on your continued success, and looking forward to following up on the Amazon Web Services open source collaboration, contribution, and of course, innovation. The Cube doing it's part here with its open source content, three days of coverage of CloudNativeCon and KubeCon. It's our second day, I'm John Furrier, Stu Miniman, we'll be back with more live coverage in Austin, Texas, after this short break. >> Offscreen: Thank you.

Published Date : Dec 7 2017

SUMMARY :

Brought to you by Red Hat, The Lennox Foundation, exclusive coverage of the CNCF CloudNativeCon This is your first time as an AWS employee on The Cube. What's going on now with you guys, and got everyone on the same page. Is that something that fits into the strategy, So we get these people in and then we kind of say, and there, so it sounds like there was a lot of activity telling the story, you didn't know about it. One of the announcements had a lot of attention, So it's partly the finer grain giving you more Yeah, and the other thing that we did recently was move to You guys have simplified the consumption experience. It's not all one or all the other, you deploy Is that the total number, is that an example? that are more native to the way we think, and what you guys are going to do forward. So it's incredibly pervasive, and we did an open source And enabling people to build great software,

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AI Meets the Supercloud | Supercloud2


 

(upbeat music) >> Okay, welcome back everyone at Supercloud 2 event, live here in Palo Alto, theCUBE Studios live stage performance, virtually syndicating it all over the world. I'm John Furrier with Dave Vellante here as Cube alumni, and special influencer guest, Howie Xu, VP of Machine Learning and Zscaler, also part-time as a CUBE analyst 'cause he is that good. Comes on all the time. You're basically a CUBE analyst as well. Thanks for coming on. >> Thanks for inviting me. >> John: Technically, you're not really a CUBE analyst, but you're kind of like a CUBE analyst. >> Happy New Year to everyone. >> Dave: Great to see you. >> Great to see you, Dave and John. >> John: We've been talking about ChatGPT online. You wrote a great post about it being more like Amazon, not like Google. >> Howie: More than just Google Search. >> More than Google Search. Oh, it's going to compete with Google Search, which it kind of does a little bit, but more its infrastructure. So a clever point, good segue into this conversation, because this is kind of the beginning of these kinds of next gen things we're going to see. Things where it's like an obvious next gen, it's getting real. Kind of like seeing the browser for the first time, Mosaic browser. Whoa, this internet thing's real. I think this is that moment and Supercloud like enablement is coming. So this has been a big part of the Supercloud kind of theme. >> Yeah, you talk about Supercloud, you talk about, you know, AI, ChatGPT. I really think the ChatGPT is really another Netscape moment, the browser moment. Because if you think about internet technology, right? It was brewing for 20 years before early 90s. Not until you had a, you know, browser, people realize, "Wow, this is how wonderful this technology could do." Right? You know, all the wonderful things. Then you have Yahoo and Amazon. I think we have brewing, you know, the AI technology for, you know, quite some time. Even then, you know, neural networks, deep learning. But not until ChatGPT came along, people realize, "Wow, you know, the user interface, user experience could be that great," right? So I really think, you know, if you look at the last 30 years, there is a browser moment, there is iPhone moment. I think ChatGPT moment is as big as those. >> Dave: What do you see as the intersection of things like ChatGPT and the Supercloud? Of course, the media's going to focus, journalists are going to focus on all the negatives and the privacy. Okay. You know we're going to get by that, right? Always do. Where do you see the Supercloud and sort of the distributed data fitting in with ChatGPT? Does it use that as a data source? What's the link? >> Howie: I think there are number of use cases. One of the use cases, we talked about why we even have Supercloud because of the complexity, because of the, you know, heterogeneous nature of different clouds. In order for me as a developer, in order for me to create applications, I have so many things to worry about, right? It's a complexity. But with ChatGPT, with the AI, I don't have to worry about it, right? Those kind of details will be taken care of by, you know, the underlying layer. So we have been talking about on this show, you know, over the last, what, year or so about the Supercloud, hey, defining that, you know, API layer spanning across, you know, multiple clouds. I think that will be happening. However, for a lot of the things, that will be more hidden, right? A lot of that will be automated by the bots. You know, we were just talking about it right before the show. One of the profound statement I heard from Adrian Cockcroft about 10 years ago was, "Hey Howie, you know, at Netflix, right? You know, IT is just one API call away." That's a profound statement I heard about a decade ago. I think next decade, right? You know, the IT is just one English language away, right? So when it's one English language away, it's no longer as important, API this, API that. You still need API just like hardware, right? You still need all of those things. That's going to be more hidden. The high level thing will be more, you know, English language or the language, right? Any language for that matter. >> Dave: And so through language, you'll tap services that live across the Supercloud, is what you're saying? >> Howie: You just tell what you want, what you desire, right? You know, the bots will help you to figure out where the complexity is, right? You know, like you said, a lot of criticism about, "Hey, ChatGPT doesn't do this, doesn't do that." But if you think about how to break things down, right? For instance, right, you know, ChatGPT doesn't have Microsoft stock price today, obviously, right? However, you can ask ChatGPT to write a program for you, retrieve the Microsoft stock price, (laughs) and then just run it, right? >> Dave: Yeah. >> So the thing to think about- >> John: It's only going to get better. It's only going to get better. >> The thing people kind of unfairly criticize ChatGPT is it doesn't do this. But can you not break down humans' task into smaller things and get complex things to be done by the ChatGPT? I think we are there already, you know- >> John: That to me is the real game changer. That's the assembly of atomic elements at the top of the stack, whether the interface is voice or some programmatic gesture based thing, you know, wave your hand or- >> Howie: One of the analogy I used in my blog was, you know, each person, each professional now is a quarterback. And we suddenly have, you know, a lot more linebacks or you know, any backs to work for you, right? For free even, right? You know, and then that's sort of, you should think about it. You are the quarterback of your day-to-day job, right? Your job is not to do everything manually yourself. >> Dave: You call the play- >> Yes. >> Dave: And they execute. Do your job. >> Yes, exactly. >> Yeah, all the players are there. All the elves are in the North Pole making the toys, Dave, as we say. But this is the thing, I want to get your point. This change is going to require a new kind of infrastructure software relationship, a new kind of operating runtime, a new kind of assembler, a new kind of loader link things. This very operating systems kind of concepts. >> Data intensive, right? How to process the data, how to, you know, process so gigantic data in parallel, right? That's actually a tough job, right? So if you think about ChatGPT, why OpenAI is ahead of the game, right? You know, Google may not want to acknowledge it, right? It's not necessarily they do, you know, not have enough data scientist, but the software engineering pieces, you know, behind it, right? To train the model, to actually do all those things in parallel, to do all those things in a cost effective way. So I think, you know, a lot of those still- >> Let me ask you a question. Let me ask you a question because we've had this conversation privately, but I want to do it while we're on stage here. Where are all the alpha geeks and developers and creators and entrepreneurs going to gravitate to? You know, in every wave, you see it in crypto, all the alphas went into crypto. Now I think with ChatGPT, you're going to start to see, like, "Wow, it's that moment." A lot of people are going to, you know, scrum and do startups. CTOs will invent stuff. There's a lot of invention, a lot of computer science and customer requirements to figure out. That's new. Where are the alpha entrepreneurs going to go to? What do you think they're going to gravitate to? If you could point to the next layer to enable this super environment, super app environment, Supercloud. 'Cause there's a lot to do to enable what you just said. >> Howie: Right. You know, if you think about using internet as the analogy, right? You know, in the early 90s, internet came along, browser came along. You had two kind of companies, right? One is Amazon, the other one is walmart.com. And then there were company, like maybe GE or whatnot, right? Really didn't take advantage of internet that much. I think, you know, for entrepreneurs, suddenly created the Yahoo, Amazon of the ChatGPT native era. That's what we should be all excited about. But for most of the Fortune 500 companies, your job is to surviving sort of the big revolution. So you at least need to do your walmart.com sooner than later, right? (laughs) So not be like GE, right? You know, hand waving, hey, I do a lot of the internet, but you know, when you look back last 20, 30 years, what did they do much with leveraging the- >> So you think they're going to jump in, they're going to build service companies or SaaS tech companies or Supercloud companies? >> Howie: Okay, so there are two type of opportunities from that perspective. One is, you know, the OpenAI ish kind of the companies, I think the OpenAI, the game is still open, right? You know, it's really Close AI today. (laughs) >> John: There's room for competition, you mean? >> There's room for competition, right. You know, you can still spend you know, 50, $100 million to build something interesting. You know, there are company like Cohere and so on and so on. There are a bunch of companies, I think there is that. And then there are companies who's going to leverage those sort of the new AI primitives. I think, you know, we have been talking about AI forever, but finally, finally, it's no longer just good, but also super useful. I think, you know, the time is now. >> John: And if you have the cloud behind you, what do you make the Amazon do differently? 'Cause Amazon Web Services is only going to grow with this. It's not going to get smaller. There's more horsepower to handle, there's more needs. >> Howie: Well, Microsoft already showed what's the future, right? You know, you know, yes, there is a kind of the container, you know, the serverless that will continue to grow. But the future is really not about- >> John: Microsoft's shown the future? >> Well, showing that, you know, working with OpenAI, right? >> Oh okay. >> They already said that, you know, we are going to have ChatGPT service. >> $10 billion, I think they're putting it. >> $10 billion putting, and also open up the Open API services, right? You know, I actually made a prediction that Microsoft future hinges on OpenAI. I think, you know- >> John: They believe that $10 billion bet. >> Dave: Yeah. $10 billion bet. So I want to ask you a question. It's somewhat academic, but it's relevant. For a number of years, it looked like having first mover advantage wasn't an advantage. PCs, spreadsheets, the browser, right? Social media, Friendster, right? Mobile. Apple wasn't first to mobile. But that's somewhat changed. The cloud, AWS was first. You could debate whether or not, but AWS okay, they have first mover advantage. Crypto, Bitcoin, first mover advantage. Do you think OpenAI will have first mover advantage? >> It certainly has its advantage today. I think it's year two. I mean, I think the game is still out there, right? You know, we're still in the first inning, early inning of the game. So I don't think that the game is over for the rest of the players, whether the big players or the OpenAI kind of the, sort of competitors. So one of the VCs actually asked me the other day, right? "Hey, how much money do I need to spend, invest, to get, you know, another shot to the OpenAI sort of the level?" You know, I did a- (laughs) >> Line up. >> That's classic VC. "How much does it cost me to replicate?" >> I'm pretty sure he asked the question to a bunch of guys, right? >> Good luck with that. (laughs) >> So we kind of did some napkin- >> What'd you come up with? (laughs) >> $100 million is the order of magnitude that I came up with, right? You know, not a billion, not 10 million, right? So 100 million. >> John: Hundreds of millions. >> Yeah, yeah, yeah. 100 million order of magnitude is what I came up with. You know, we can get into details, you know, in other sort of the time, but- >> Dave: That's actually not that much if you think about it. >> Howie: Exactly. So when he heard me articulating why is that, you know, he's thinking, right? You know, he actually, you know, asked me, "Hey, you know, there's this company. Do you happen to know this company? Can I reach out?" You know, those things. So I truly believe it's not a billion or 10 billion issue, it's more like 100. >> John: And also, your other point about referencing the internet revolution as a good comparable. The other thing there is online user population was a big driver of the growth of that. So what's the equivalent here for online user population for AI? Is it more apps, more users? I mean, we're still early on, it's first inning. >> Yeah. We're kind of the, you know- >> What's the key metric for success of this sector? Do you have a read on that? >> I think the, you know, the number of users is a good metrics, but I think it's going to be a lot of people are going to use AI services without even knowing they're using it, right? You know, I think a lot of the applications are being already built on top of OpenAI, and then they are kind of, you know, help people to do marketing, legal documents, you know, so they're already inherently OpenAI kind of the users already. So I think yeah. >> Well, Howie, we've got to wrap, but I really appreciate you coming on. I want to give you a last minute to wrap up here. In your experience, and you've seen many waves of innovation. You've even had your hands in a lot of the big waves past three inflection points. And obviously, machine learning you're doing now, you're deep end. Why is this Supercloud movement, this wave of Supercloud and the discussion of this next inflection point, why is it so important? For the folks watching, why should they be paying attention to this particular moment in time? Could you share your super clip on Supercloud? >> Howie: Right. So this is simple from my point of view. So why do you even have cloud to begin with, right? IT is too complex, too complex to operate or too expensive. So there's a newer model. There is a better model, right? Let someone else operate it, there is elasticity out of it, right? That's great. Until you have multiple vendors, right? Many vendors even, you know, we're talking about kind of how to make multiple vendors look like the same, but frankly speaking, even one vendor has, you know, thousand services. Now it's kind of getting, what Kid was talking about what, cloud chaos, right? It's the evolution. You know, the history repeats itself, right? You know, you have, you know, next great things and then too many great things, and then people need to sort of abstract this out. So it's almost that you must do this. But I think how to abstract this out is something that at this time, AI is going to help a lot, right? You know, like I mentioned, right? A lot of the abstraction, you don't have to think about API anymore. I bet 10 years from now, you know, IT is one language away, not API away. So think about that world, right? So Supercloud in, in my opinion, sure, you kind of abstract things out. You have, you know, consistent layers. But who's going to do that? Is that like we all agreed upon the model, agreed upon those APIs? Not necessary. There are certain, you know, truth in that, but there are other truths, let bots take care of, right? Whether you know, I want some X happens, whether it's going to be done by Azure, by AWS, by GCP, bots will figure out at a given time with certain contacts with your security requirement, posture requirement. I'll think that out. >> John: That's awesome. And you know, Dave, you and I have been talking about this. We think scale is the new ratification. If you have first mover advantage, I'll see the benefit, but scale is a huge thing. OpenAI, AWS. >> Howie: Yeah. Every day, we are using OpenAI. Today, we are labeling data for them. So you know, that's a little bit of the- (laughs) >> John: Yeah. >> First mover advantage that other people don't have, right? So it's kind of scary. So I'm very sure that Google is a little bit- (laughs) >> When we do our super AI event, you're definitely going to be keynoting. (laughs) >> Howie: I think, you know, we're talking about Supercloud, you know, before long, we are going to talk about super intelligent cloud. (laughs) >> I'm super excited, Howie, about this. Thanks for coming on. Great to see you, Howie Xu. Always a great analyst for us contributing to the community. VP of Machine Learning and Zscaler, industry legend and friend of theCUBE. Thanks for coming on and sharing really, really great advice and insight into what this next wave means. This Supercloud is the next wave. "If you're not on it, you're driftwood," says Pat Gelsinger. So you're going to see a lot more discussion. We'll be back more here live in Palo Alto after this short break. >> Thank you. (upbeat music)

Published Date : Feb 17 2023

SUMMARY :

it all over the world. but you're kind of like a CUBE analyst. Great to see you, You wrote a great post about Kind of like seeing the So I really think, you know, Of course, the media's going to focus, will be more, you know, You know, like you said, John: It's only going to get better. I think we are there already, you know- you know, wave your hand or- or you know, any backs Do your job. making the toys, Dave, as we say. So I think, you know, A lot of people are going to, you know, I think, you know, for entrepreneurs, One is, you know, the OpenAI I think, you know, the time is now. John: And if you have You know, you know, yes, They already said that, you know, $10 billion, I think I think, you know- that $10 billion bet. So I want to ask you a question. to get, you know, another "How much does it cost me to replicate?" Good luck with that. You know, not a billion, into details, you know, if you think about it. You know, he actually, you know, asked me, the internet revolution We're kind of the, you know- I think the, you know, in a lot of the big waves You have, you know, consistent layers. And you know, Dave, you and I So you know, that's a little bit of the- So it's kind of scary. to be keynoting. Howie: I think, you know, This Supercloud is the next wave. (upbeat music)

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Leah Bibbo, AWS | AWS re:Invent 2022


 

>>Hello everyone. Welcome back to the Cube's Live coverage. I'm John Fur, host of the Cube. We got two sets here, three sets total. Another one in the executive center. It's our 10th year covering AWS Reinvent. I remember 2013 like it was yesterday. You know, now it's a massive of people buying out restaurants. 35,000 people now it's 55,000, soon to be 70,000 back. Great event. Continuing to set the standard in the industry. We had an amazing guest here, Leah Bibo, vice President of Product Marketing. She's in charge of the messaging, the product, overseeing how these products gonna market. Leah, great to see you. Thanks for joining me on the Cube today. >>Absolutely. It's great to be here. It's also my 10 reinvent, so it's, it's been a wild ride. >>Absolutely. Yeah. You and I were talking before we came on camera, how much we love products and yes, this is a product-centric company, has been from day one and you know, over the years watching the announcements, the tsunami of announcements, just all the innovation that's come out from AWS over the years has been staggering to say the least. Everyone always jokes about, oh my God, 5,000 new announcements, over 200 services you're managing and you're marketing them. It's pretty crazy right now. And Adam, as he comes on, as I called them, the solutions CEO on my piece I wrote on Friday, we're in an era where solutions, the products are enabling more solutions. Unpack the messaging around this cuz this is really big moment for aws. >>Absolutely. Well, I'll say first of all that we are a customer focused company that happens to be really good at innovating incredible products and services for our customers. So today the, the energy in the room and what Adam talked about, I think is focused on a few great things for customers that are really important for transformation. So we talked a lot about best price performance for workloads and we talked about extreme workloads, but if you think about the work that we've been doing to innovate on the silicon side, we're really talking about with Graviton all your workloads and getting really great price performance for all of them. You know, we came out with graviton three 25% faster than graviton two, also 60% more energy efficient. We talked about something that is emerging that I think is gonna be really big, which is simulation and really the ability to model these complex worlds and all the little interactions, which I think, you know, in the future as we have more complex environments like 3D simulation is gonna be a bigger part of every, every business's >>Business. You know, just as an aside, we were talking on the analyst segment that speeds and feeds are back and the old days and the data center days was like, we don't wanna talk about speeds and feeds about solutions and you know, the outcomes when you get the cloud, it was like, okay, get the workloads over there, but people want faster and lower cost performance workloads gotta be running at at high performance. And, and there's a real discussion around those. Let's unpack security data performance. What, what does that mean for customers? Because again, I get the workloads run fast. That's great. What else is behind the curtain, so to speak from a customer standpoint? >>Absolutely. Well I think if you're gonna move all your workloads to the cloud, you know, security is a really big area that's important. It's important to every one of our enterprise companies customers. Actually it's important to all of our customers and we've been working, you know, since the beginning of AWS to really create and build the most secure global infrastructure. And you know, as our customers have moved mission critical workloads, we've built out a lot more capabilities and now we have a whole portfolio of security services. And what we announced today is kind of game changing. The service called Security Lake, which brings together, you know, an ecosystem of security data in a format that's open. So you can share data between all of these sources and it's gonna give folks the opportunity to really be able to analyze data, find threats faster, and just kind of know their security posture. And I think, you know, as we talked about today, you don't wanna think about the cloud as unfathomable, the unfathomable, you really need to know that security. And I think that like a lot of things we discussed, security is a data opportunity, right? And I think we, we had a section on on data, but really if you look at the keynote across security, across solutions, across the purpose built things we made, it's all, it all comes down to data and it's really the, the transformational element that our customers >>Are. I mean the data secured is very integral part good call out there. And I, I wanna just double down on that real quick because I remember in 2014 I interviewed Steven Schmidt when he was the CSOs and back then in 2014, if you remember the conversation was this, the clouds not secure, gotta be on premises. Now in today's keynote, Adam says, and he laid out the whole global security footprint. There's a lot going on that Amazon has now become more secure than on-prem. He actually made that statement. So, and then plus you got thousands of security partners, third party partners, you got the open cyber security framework which you guys co-found with all the other, so you got securities not as a team sport, this is what they, they said yes, yes. What does that mean for customers? Because now this is a big deal. >>Well I think for customers, I mean it means nothing but goodness, right? But all of these thousands of security partners have really innovated and created solutions that our customers are using. But they all have different types of data in different silos. And to really get a full picture bringing all that data together is really important. And it's not easy today. You know, log data from different sources, data from detection services and really what customers want is an easier way to get it all together. Which is why we have the open OCS F and really analyze using the tools of their choice. And whether that's AWS tools for analytics or it's tools from our partners, customers need to be able to make that choice so that they can feel like their applications and their workloads are the most secure on aws. >>You know, I've been very impressed with guard duty and I've been following Merit Bear's blogs on online. She's in the security team, she's amazing. Shout out to her. She's been pushing guard duty for a long time now there's big news around guard duty. So you got EKS protection, you know, at Coan this was the biggest cloud native issue, the runtime of Kubernetes and inside the container and outside the container detection of threats, right? As a real software supply chain concern. How are you guys marketing that? This is a huge announcement. EKS protection I know is very nuanced but it's pretty big deal. >>It is a big deal. It is a big deal. And guard duty has been kind of like a quiet service that maybe you don't hear a lot about, but has been really, really popular with our customers. Adam mentioned that 85% of, you know, our top 2000 customers are using guard duty today. And it was a big moment. We launched EKS protection, you know, a little bit earlier and the customer uptake on that has been really incredible. And it is because you can protect your Kubernetes cluster, which is really important because so many customers are, you know, part of their migration to the cloud is containers. Yeah. And so we're pretty excited that now we can answer that question of what's going on inside the container. And so you have both, yeah, right. You know that your Kubernetes pluses are good and you know what's going on inside the container and it's just more threats that you can detect and protect >>Yourself from. You know, as an aside, I'm sure you're watching this, but you know, we go to a lot of events, you know, the C I C D pipeline as developers are getting higher velocity coding, it has moved in because of DevOps on the cloud into the C I C D pipeline. So you're seeing that developer takes some of those IT roles in the coding workflow, hence the, the shift left and or container security, which you guys now, now and are driving towards. But the security and the data teams are emerging as a very key element inside the organizational structure. When I sat down with Adam, one of the things he was very adamant about in my conversation was not just digital transformation, business transformation, structural organizational moves are making where it's not a department anymore, it is the company, a technology is the company when you transform. Absolutely. So digital is the process, business is the outcome. This is a really huge message. What's your reaction to that? What's, what can you share extra cuz that's, this is a big part of the thing. He hit it right outta the gate on the front end of the keynote. >>Absolutely. Absolutely. I mean I think, you know, companies have been migrating to the cloud for a while, but I think that this time that we're going through has really accelerated that migration And as part of that, you know, digital transformation has become real for a lot of companies. And it is true what Adam said there is technology transformation involved, there's data transformation involved, but it, it is transforming businesses. And I think if you look at some of the things that Adam talked about, you know, aws, supply chain, security Lake, aws clean rooms, and Omic, aws, omic, you know, those are all examples of data and the ability to work with data transforming different lines of business within a company, transforming horizontal processes like contact centers and like supply chain and also, you know, going into vertical specific solutions. So what it means is that as technology becomes more pervasive, as data becomes more pervasive, businesses are transforming and that means that a lot more people are going to use the cloud and interact with the cloud and they might not want to or be able to kind of use our building blocks. And so what's really exciting that what we're able to do is make cloud more accessible to lines of business folks to analysts, to security folks. So >>It's, yeah, and that's, and that's why I was calling my this this new trend I see as Amazon Classic, my words, not your words, I call the, hey there was classic cloud and then you got the next gen clown, the new next generation. And I was talking with Adrian Cockcroft, former aws, so he's now retired, he's gonna come on later today. He and I were talking, he use this thing of you got a bag of Legos aka primitives or a toy that's been assembled for you glued together, ones out of the box, but they're not mutually exclusive. You can build a durable application and foundation with the building blocks more durable. You can manage it, refine it, but you got the solution that breaks. You don't have as much flexibility but you gotta replace it. That's okay too. So like this is now kind of a new portfolio approach to the cloud. It's very interesting and I think, I think, I think that's what I took away from the keynote is that you can have both. >>Yes, absolutely. You can do both. I mean, we're gonna go full throttle on releasing innovations and pushing the envelope on compute and storage and databases and our core services because they matter. And having, you know, the choice to choose from a wide range of options. I mean that's what, that's what customers need. You know, if you're gonna run hpc, you're gonna run machine learning and you're gonna run your SAP applications or your Windows applications, you need choice of what you know, specific type of instance and compute capabilities. You need to get the price performance. It's, it's definitely not a one size fits all. It's a 600 instance type. Size fits all maybe. >>Exactly. And you got a lot of instance and we'll get to that in a second. Yeah, I love the themes. I love this keynote themes you had like at first space, but I get the whole data, then you look at it, you can look at it differently. Really good metaphor, the ocean one I love with the security because he mentioned you can have the confidence to explore go deep snorkeling versus scuba and knowing how much oxygen you have. I mean, so really cool metaphor made me think very provocative. So again, this is kind of why people go to AWS because you now have these, these abilities to do things differently, depend on the context of what products you're working with. Yes. Explain why that was the core theme. Was there any rationale behind that? Was it just how you guys saw it? I mean that was pretty clever. >>Well, I think that, you know, we're, we're talking about environments and I think in this world, you know, there's uncertainty in a lot of places and we really feel like all of us need to be prepared for different types of environments. And so we wanted to explore what that could look like. And I think, you know, we're fascinated by space and the vastness and it is very much like the world of data. I don't know about you, but I actually scuba dive. So I love the depths of the ocean. I loved working on that part. There's extremes, extreme workloads like hpc, extreme workloads like machine learning with the growing models and there's an imagination, which is also one of my favorite areas to explore. >>Yeah. And you use the Antarctica one for about the whole environment and extreme conditions. That's good in the performance. And I love that piece of it. And I want to get into the, some of the things I love the speeds and fee. I think the, the big innovation with the silicon we've been covering as, you know, like a blanket. The, he's got the GRAVITON three 25% faster than GRAVITON two, the C seven GN network intense workloads. This is kind of a big deal. I mean this is one of those things where it might not get picked up in the major press, but the network use cases are significant. Nira has been successful. Share your thoughts on these kinds of innovations because they look kind of small, but they're not, they're >>Big, they're not small for sure, especially at the scale that our customers are, are, are running their applications. Like every little optimization that you can get really makes a huge difference. And I think it's exciting. I mean you hit on, you kind of hit on it when we've been working on silicon for a while now we know that, you know, if we're gonna keep pushing the element, the envelope in these areas, we had to, we had to go down to the silicon. And I think that Nitro has really been what's kind of been a breakthrough for us. You know, reinventing that virtualization layer, offloading security and storage and networking to special purpose chips. And I think that it's not just in the area of network optimization, right? You saw training optimized instances and inference optimized instances and HPC optimized instances. So yeah, we are kind of looking at all the extremes of, of what customers want to do. >>I know you can't talk about the future, but I can almost connect the dots as you're talking. It's like, hmm, specialized instances, specialized chips, maybe programmability of workload, smart intelligence, generative AI, weaving in there. A lot of kind of cool things I can see around the corner around generative AI automation. Hey, go to this instance with that go here. This is kind of what I see kind of coming around the corner. >>And we have some of that with our instance optimizers, our cost optimizer products where, you know, we wanna help customers find the best instance for their workload, get the best utilization they possibly can, you know, cut costs, but still have the great performance. So I don't, I don't know about your future, John, it sounds great, but we have, you know, we're taking steps in that direction today. >>Still look in this code that's gonna be on this code. Okay. Any, okay, I wanna give you one final question. Well, well two questions. One was a comment Adam made, I'd love to get your reaction if you want to tighten your bell, come to the cloud. I thought that was a very interesting nuance. A lot of economic pressure. Cloud is an opportunity to get agile, time to value faster. We had Zs carve cube analyst who's with us earlier said, the more you spend on the cloud, the more you save. That was his line, which I thought was very smart. Spending more doesn't mean you're gonna lose money, means you can save money too. So a lot of cost optimization discussions. Absolutely. Hey, your belt come to the cloud. What does he mean by that? >>Well I think that in, in times where, you know, there's uncertainty and economic conditions, it is, it's really, you know, you sometimes wanna pull back kind of, you know, batten down the hatches. But the cloud really, and we saw this with C you know, if you, if you move to the cloud, not only can you cut costs, but you put yourself in this position where you can continue to innovate and you can be agile and you can be prepared for whatever environment you're in so that you know when things go back or you have a customer needs that and innovation that goes off like you, you can accelerate back up really, really quickly. And I think we talked about Airbnb, that example of how, you know, in, in that really tough time of covid when travel industry wasn't happening so much, you know, they were able to scale back and save money. And then at the same time when, you know, Airbnb's kind of once again travel came back, they were in a position to really, really quickly change with the, the customer needs. >>You know, Lee, it's always great talking with you. You got a lot of energy, you're so smart and we both love products and you're leading the product marketing. We have an Instagram challenge here on the cube. I'm gonna put you on the spot here. Oh my gosh. It's called Instagram. We called a bumper sticker section. We used to call it what's the bumper sticker for reinvent. But we kind of modernized that. If you were gonna do an Instagram reel right now, what would be the Instagram reel for reinvent Keynote day one. As we look for, we got Verner, we'll probably talk about productivity with developers. What's the Instagram reel for reinvent? >>Wow. That means I have to get short with it, right? I am, I'm not always, that's still wrong answer. Yeah, well I think, you know, this is really big day one, so it's excitement, it's, we're glad to be here. We have a lot coming for you. We're super excited. And if you think about it, it's price, performance, it's data, it's security and it's solutions for purpose-built use cases. >>Great job. Congratulations. I love the message. I love how you guys had the theme. I thought it was great. And it's great to see Amazon continue to innovate with, with the, with the, with the innovation on the product side. But as we get into transformation, starting to see these solutions and the ecosystem is thriving and looking forward to hearing the, the new partner, chief Aruba tomorrow. Absolutely. See what she's got a new plan apparently unveiling. So exciting. Everyone's pretty excited. Thanks for coming >>On. Great. Great. Thanks for having >>Me. All right. Leah, here in the cube. You are the cube, the leader in tech coverage. I'm John Fur, your host. More live coverage after the short break. We'll be right back here. Day two of the cube, day one of reinvent. Lot of great action. Three, four days of wall to wall coverage. We'll be right back.

Published Date : Nov 30 2022

SUMMARY :

She's in charge of the messaging, the product, overseeing how these products It's great to be here. company, has been from day one and you know, over the years watching the announcements, which I think, you know, in the future as we have more complex environments like 3D simulation and the data center days was like, we don't wanna talk about speeds and feeds about solutions and you know, And I think, you know, as we talked about today, all the other, so you got securities not as a team sport, this is what they, And to really get a full picture you know, at Coan this was the biggest cloud native issue, the runtime of And guard duty has been kind of like a quiet service that maybe you don't hear a department anymore, it is the company, a technology is the company when you transform. And I think if you look at some of the things that Adam talked about, You can manage it, refine it, but you got the solution that breaks. And having, you know, the choice to choose from a wide range of options. the ocean one I love with the security because he mentioned you can have the confidence to explore go And I think, you know, we're fascinated by space and the vastness and it the big innovation with the silicon we've been covering as, you know, like a blanket. I mean you hit on, you kind of hit on it when we've been working on silicon for a while now we know that, I know you can't talk about the future, but I can almost connect the dots as you're talking. can, you know, cut costs, but still have the great performance. the more you save. But the cloud really, and we saw this with C you know, if you, if you move to the cloud, not only can you cut I'm gonna put you on the spot here. Yeah, well I think, you know, this is really big day one, I love how you guys had the theme. Thanks for having You are the cube, the leader in tech coverage.

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Keynote Analysis with theCUBE | AWS re:Invent 2022


 

(bright music) >> Hello, everyone. Welcome back to live coverage day two or day one, day two for theCUBE, day one for the event. I'm John Furrier, host of theCUBE. It's the keynote analysis segment. Adam just finished coming off stage. I'm here with Dave Vellante and Zeus Kerravala, with principal analyst at ZK Research, Zeus, it's great to see you. Dave. Guys, the analysis is clear. AWS is going NextGen. You guys had a multi-day analyst sessions in on the pre-briefs. We heard the keynote, it's out there. Adam's getting his sea legs, so to speak, a lot of metaphors around ocean. >> Yeah. >> Space. He's got these thematic exploration as he chunked his keynote out into sections. Zeus, a lot of networking in there in terms of some of the price performance, specialized instances around compute, this end-to-end data services. Dave, you were all over this data aspect going into the keynote and obviously, we had visibility into this business transformation theme. What's your analysis? Zeus, we'll start with you. What's your take on what Amazon web service is doing this year and the keynote? What's your analysis? >> Well, I think, there was a few key themes here. The first one is I do think we're seeing better integration across the AWS portfolio. Historically, AWS makes a lot of stuff and it's not always been easy to use say, Aurora and Redshift together, although most customers buy them together. So, they announce the integration of that. It's a lot tighter now. It's almost like it could be one product, but I know they like to keep the product development separately. Also, I think, we're seeing a real legitimization of AWS in a bunch of areas where people said it wasn't possible before. Last year, Nasdaq said they're running in the cloud. The Options Exchange today announced that they're going to be moving to the cloud. Contact centers running the cloud for a lot of real time voice. And so, things that we looked at before and said those will never move to the cloud have now moved to the cloud. And I think, my third takeaway is just AWS is changing and they're now getting into areas to allow customers to do things they couldn't do before. So, if you look at what they're doing in the area of AI, a lot of their AI and ML services before were prediction. And I'm not saying you need an AI, ML to do prediction, was certainly a lot more accurate, but now they're getting into generative data. So, being able to create data where data didn't exist before and that's a whole new use case for 'em. So, AWS, I think, is actually for all the might and power they've had, it's actually stepping up and becoming a much different company now. >> Yeah, I had wrote that post. I had a one-on-one day, got used of the transcript with Adam Selipsky. He went down that route of hey, we going to change NextGen. Oh, that's my word. AWS Classic my word. The AWS Classic, the old school cloud, which a bunch of Lego blocks, and you got this new NextGen cloud with the ecosystems emerging. So, clearly, it's Amazon shifting. >> Yeah. >> But Dave, your breaking analysis teed out the keynote. You went into the whole cost recovery. We heard Adam talk about macro at the beginning of his keynote. He talked about economic impact, sustainability, big macro issues. >> Yeah. >> And then, he went into data and spent most of the time on the keynote on data. Tools, integration, governance, insights. You're all over that. You had that, almost your breaking analysis almost matched the keynote, >> Yeah. >> thematically, macro, cost savings right-sizing with the cloud. And last night, I was talking to some of the marketplace people, we think that the marketplace might be the center where people start managing their cost better. This could have an impact on the ecosystem if they're not in in the marketplace. So, again, so much is going on. >> What's your analogy? >> Yeah, there's so much to unpack, a couple things. One is we get so much insight from theCUBE community plus your sit down 101 with Adam Selipsky allowed us to gather some nuggets, and really, I think, predict pretty accurately. But the number one question I get, if I could hit the escape key a bit, is what's going to be different in the Adam Selipsky era that was different from the Jassy era. Jassy was all about the primitives. The best cloud. And Selipsky's got to double down on that. So, he's got to keep that going. Plus, he's got to do that end-to-end integration and he's got to do the deeper business integration, up the stack, if you will. And so, when you're thinking about the keynote and the spirit of keynote analysis, we definitely heard, hey, more primitives, more database features, more Graviton, the network stuff, the HPC, Graviton for HPC. So, okay, check on that. We heard some better end-to-end integration between the elimination of ETL between Aurora and Redshift. Zeus and I were sitting next to each other. Okay, it's about time. >> Yeah. >> Okay, finally we got that. So, that's good. Check. And then, they called it this thing, the Amazon data zones, which was basically extending Redshift data sharing within your organization. So, you can now do that. Now, I don't know if it works across regions. >> Well, they mentioned APIs and they have the data zone. >> Yep. And so, I don't know if it works across regions, but the interesting thing there is he specifically mentioned integration with Snowflake and Tableau. And so, that gets me to your point, at the end of the day, in order for Amazon, and this is why they win, to succeed, they've got to have this ecosystem really cranking. And that's something that is just the secret sauce of the business model. >> Yeah. And it's their integration into that ecosystem. I think, it's an interesting trend that I've seen for customers where everybody wanted best of breed, everybody wanted disaggregated, and their customers are having trouble now putting those building blocks together. And then, nobody created more building blocks than AWS. And so, I think, under Adam, what we're seeing is much more concerted effort to make it easier for customers to consume those building blocks in an easy way. And the AWS execs >> Yeah. >> I talked to yesterday all committed to that. It's easy, easy, easy. And I think that's why. (Dave laughing) Yeah, there's no question they've had a lead in cloud for a long time. But if they're going to keep that, that needs to be upfront. >> Well, you're close to this, how easy is it? >> Yeah. >> But we're going to have Adrian Cockcroft (Dave laughing) on at the end of the day today, go into one analysis. Now, that- >> Well, less difficult. >> How's that? (indistinct) (group laughing) >> There you go. >> Adrian retired from Amazon. He's a CUBE analyst retiree, but he had a good point. You can buy the bag of Lego blocks if you want primitives >> Yeah. >> or you can buy the toy that's glued together. And it works, but it breaks. And you can't really manage it, and you buy a new one. So, his metaphor was, okay, if the primitives allow you to construct a durable solutions, a lot harder relative to rolling your own, not like that, but also the simplest out-of-the box capability is what people want. They want solutions. We call Adam the solutions CEO. So, I think, you're going to start to see this purpose built specialized services allow the ecosystem to build those toys, so that the customers can have an out-of-the box experience while having the option for the AWS Classic, which is if you want durability, you want to tune it, you want to manage it, that's the way to go for the hardcore. Now, can be foundational, but I just see the solutions things being very much like an out-of-the-box. Okay, throw away, >> Yeah. >> buy a new toy. >> More and more, I'm saying less customers want to be that hardcore assembler of building blocks. And obviously, the really big companies do, but that line is moving >> Yeah. >> and more companies, I think, just want to run their business and they want those prebuilt solutions. >> We had to cut out of the keynote early. But I didn't hear a lot about... The example that they often use is Amazon Connect, the call center solution. >> Yeah. >> I didn't hear a lot to that in the keynote. Maybe it's happening right now, but look, at the end of the day, suites always win. The best of breed does well, (John laughing) takes off, generate a couple billion, Snowflake will grow, they'll get to 10 billion. But you look at Oracle, suites work. (laughs) >> Yeah. >> What I found interesting about the keynote is that he had this thematic exploration themes. First one was space that was like connect the dot, the nebula, different (mumbles) lens, >> Ocean. >> ask the right questions. (Dave laughing) >> Ocean was security which bears more, >> Yeah. >> a lot more needed to manage that oxygen going deep. Are you snorkeling? Are you scuba diving? Barely interesting amount of work. >> In Antarctica. >> Antarctica was the performance around how you handle tough conditions and you've got to get that performance. >> Dave: We're laughing, but it was good. >> But the day, the Ocean Day- >> Those are very poetic. >> I tweeted you, Dave, (Dave laughing) because I sit on theCUBE in 2011. I hate hail. (Dave laughing) It's the worst term ever. It's the day the ocean's more dynamic. It's a lot more flowing. Maybe 10 years too soon, Dave. But he announces the ocean theme and then says we have a Security Lake. So, like lake, ocean, little fun on words- >> I actually think the Security Lake is pretty meaningful, because we were listening to talk, coming over here talking about it, where I think, if you look at a lot of the existing solutions, security solutions there, I describe 'em as a collection of data ponds that you can view through one map, but they're not really connected. And the amount of data that AWS holds now, arguably more than any other company, if they're not going to provide the Security Lake, who is? >> Well, but staying >> Yeah. >> on security for a second. To me, the big difference between Azure and Amazon is the ecosystem. So, CrowdStrike, Okta, Zscaler, name it, CyberArk, Rapid7, they're all part of this ecosystem. Whereas Microsoft competes with all of those guys. >> Yes. Yeah. >> So it's a lot more white space than the Amazon ecosystem. >> Well, I want to get you guys to take on, so in your reaction, because I think, my vision of what what's happening here is that I think that whole data portion's going to be data as code. And I think, the ecosystem harvests the data play. If you look at AWS' key announcements here, Security Lake, price performance, they're going to optimize for those kinds of services. Look at security, okay, Security Lake, GuardDuty, EKS, that's a Docker. Docker has security problems. They're going inside the container and looking at threat detection inside containers with Kubernetes as the runtime. That's a little nuance point, but that's pretty significant, Dave. And they're now getting into, we're talking in the weeds on the security piece, adding that to their large scale security footprint. Security is going to be one of those things where if you're not on the inside of their security play, you're probably going to be on the outside. And of course, the price performance is going to be the killer. The networking piece surprise me. Their continuing to innovate on the network. What does that mean for Cisco? So many questions. >> We had Ajay Patel on yesterday for VMware. He's an awesome middleware guy. And I was asking about serverless and architectures. And he said, "Look, basically, serverless' great for stateless, but if you want to run state, you got to have control over the run time." But the point he made was that people used to think of running containers with straight VMs versus Fargate or Knative, if you choose, or serverless. They used to think of those as different architectures. And his point was they're all coming together. And it's now you're architecting and calling, which service you need. And that's how people are thinking about future architectures, which I think, makes a lot of sense. >> If you are running managed Kubernetes, which everyone's doing, 'cause no one's really building it in-house themselves. >> No. >> They're running it as managed service, skills gaps and a variety of other reasons. This EKS protection is very interesting. They're managing inside and outside the container, which means that gives 'em visibility on both sides, under the hood and inside the application layer. So, very nuanced point, Zeus. What's your reaction to this? And obviously, the networking piece, I'd love to get your thought. >> Well, security, obviously, it's becoming a... It's less about signatures and more of an analytics. And so, things happen inside the container and outside the container. And so, their ability to look on both sides of that allows you to happen threats in time, but then also predict threats that could happen when you spin the container up. And the difficulty with the containers is they are ephemeral. It's not like a VM where it's a persistent workload that you can do analysis on. You need to know what's going on with the container almost before it spins up. >> Yeah. >> And that's a much different task. So, I do think the amount of work they're doing with the containers gives them that entry into that and I think, it's a good offering for them. On the network side, they provide a lot of basic connectivity. I do think there's a role still for the Ciscos and the Aristas and companies like that to provide a layer of enhanced network services that connects multicloud. 'Cause AWS is never going to do that. But they've certainly, they're as legitimate network vendor as there is today. >> We had NetApp on yesterday. They were talking about latency in their- >> I'll tell you this, the analyst session, Steven Armstrong said, "You are going to hear us talk about multicloud." Yes. We're not going to necessarily lead with it. >> Without a mention. >> Yeah. >> But you said it before, never say never with Amazon. >> Yeah. >> We talk about supercloud and you're like, Dave, ultimately, the cloud guys are going to get into supercloud. They have to. >> Look, they will do multicloud. I predict that they will do multicloud. I'll tell you why. Just like in networking- >> Well, customers are asking for it. >> Well, one, they have the, not by design, but by defaulter and multiple clouds are in their environment. They got to deal with that. I think, the supercloud and sky cloud visions, there will be common services. Remember networking back in the old days when Cisco broke in as a startup. There was no real shortest path, first thinking. Policy came in after you connected all the routers together. So, right now, it's going to be best of breed, low latency, high performance. But I think, there's going to be a need in the future saying, hey, I want to run my compute on the slower lower cost compute. They already got segmentation by their announcements today. So, I think, you're going to see policy-based AI coming in where developers can look at common services across clouds and saying, I want to lock in an SLA on latency and compute services. It won't be super fast compared to say, on AWS, with the next Graviton 10 or whatever comes out. >> Yeah. >> So, I think, you're going to start to see that come in. >> Actually, I'm glad you brought Graviton up too, because the work they're doing in Silicon, actually I think, is... 'Cause I think, the one thing AWS now understands is some things are best optimized in Silicon, some at software layers, some in cloud. And they're doing work on all those layers. And Graviton to me is- >> John: Is a home run. >> Yeah. >> Well- >> Dave, they've got more instances, it's going to be... They already have Gravitons that's slower than the other versions. So, what they going to do, sunset them? >> They don't deprecate anything ever. So, (John laughing) Amazon paid $350 million. People believe that it's a number for Annapurna, which is like one of the best acquisitions in history. (group laughing) And it's given them, it's put them on an arm curve for Silicon that is blowing away Intel. Intel's finally going to get Sapphire Rapids out in January. Meanwhile, Amazon just keeps spinning out new Gravitons and Trainiums. >> Yeah. >> And so, they are on a price performance curve. And like you say, no developer ever wants to run on slower hardware, ever. >> Today, if there's a common need for multicloud, they might say, hey, I got the trade off latency and performance on common services if that's what gets me there. >> Sure. >> If there's maybe a business case to do that. >> Well, that's what they're- >> Which by the way, I want to.... Selipsky had strong quote I thought was, "If you're looking to tighten your belt, the cloud is the place >> Yeah. >> to do it." I thought >> I tweeted that. >> that was very strong. >> Yeah. >> Yeah. >> And I think, he's right. And then, the other point I want to make on that is, I think, I don't have any data on this, but I believe believe just based on some of the discussions I've had that most of Amazon's revenue is on demand. Paid by the drink. Those on demand customers are at risk, 'cause they can go somewhere else. So, they're trying to get you into optimized pricing, whether it's reserved instances or one year or three-year subscriptions. And so, they're working really hard at doing that. >> My prediction on that is that's a great point you brought up. My prediction is that the cost belt tightening is going to come in the marketplace, is going to be a major factor as companies want to get their belts tighten. How they going to do that, Dave? They're going to go in the marketplace saying, hey, I already overpaid a three-year commitment. Can I get some cohesively in there? Can I get some of this or that and the other thing? >> Yep. >> You're going to start to see the vendors and the ecosystem. If they're not in the marketplace, that's where I think, the customers will go. There are other choices to either cut their supplier base or renegotiate. I think, it's going to happen in the marketplace. Let's watch. I think, we're going to watch that grow. >> I actually think the optimization services that AWS has to help customers lower spend is a secret sauce for them that they... Customers tell me all the time, AWS comes in, they'll bring their costs down and they wind up spending more with them. >> Dave: Yeah. >> And the other cloud providers don't do that. And that has been almost a silver bullet for them to get customers to stay with them. >> Okay. And this is always the way. You drop the price of storage, you drop the price of memory, you drop the price of compute, people buy more. And in the question, long term is okay. And does AWS get commoditized? Is that where they're going? Or do they continue to thrive up the stack? John, you're always asking people about the bumper sticker. >> Hold on. (John drowns out Dave) Before we get the bumper sticker, I want to get into what we missed, what they missed on the keynote. >> Yeah, there are some blind spots. >> I think- >> That's good call. >> Let's go around the horn and think what did they miss? I'll start, I think, they missed the developer productivity angle. Supply chain software was not talked about at all. We see that at all the other conferences. I thought that could have been weaved in. >> Dave: You mean security in the supply chain? >> Just overall developer productivity has been one of the most constant themes I've seen at events. Who are building the apps? Who are the builders? What are they actually doing? Maybe Werner will bring that up on his last day, but I didn't hear Adam talk about it all, developer productivity. What's your take in this? >> Yeah, I think, on the security side, they announced security data lake. I think, the other cloud providers do a better job of providing insights on how they do security. With AWS, it's almost a black hole. And I know there's a careful line they walk between what they do, what their partners do. But I do think they could be a little clearer on how they operate, much like Azure and GCP. They announce a lot of stuff on how their operations works and things like that. >> I think, platform across cloud is definitely a blind spot for these guys. >> Yeah. >> I think, look at- >> But none of the cloud providers have embraced that, right? >> It's true. >> Yeah. >> Maybe Google a little bit >> Yeah. >> and Microsoft a little bit. Certainly, AWS hasn't at this point in time, but I think, they perceive the likes of Mongo and Snowflake and Databricks, and others as ISVs and they're not. They're platform players that are building across clouds. They're leveraging, they're building superclouds. So, I think that's an opportunity for the ecosystem. And very curious to see how Amazon plays there down the stream. So, John, what do you think is the bumper sticker? We're only in day one and a half here. What do you think so far the bumper sticker is for re:Invent 2022? >> Well, to me, the day one is about infrastructure performance with the whole what's in the data center? What's at the chip level? Today was about data, specialized services, and security. I think that was the key theme here. And then, that's going to sequence into how they're going to reorganize their ecosystem. They have a new leader, Ruba Borno, who's going to be leading the charge. They've integrated all their bespoke fragmented partner network pieces into one leadership. That's going to be really important to hear that. And then, finally, Werner for developers and event-based services, micro services. What that world's going on, because that's where the developers are. And ultimately, they build the app. So, you got infrastructure, data, specialized services, and security. Machine learning with Swami is going to be huge. And again, how do developers code it all up is going to be key. And is it the bag of Legos or the glued toy? (Dave chuckles) So, what do you want? Out-of-the-box or you want to build your own? >> And that's the bottom line is connecting those dots. All they got to be is good enough. I think, Zeus, to your point, >> Yep. >> if they're just good enough, less complicated, the will keep people on the base. >> Yeah. I think, the bumper stickers, the more you buy, the more you're saving. (John laughing) Because from an operational perspective, they are trying to bring down the complexity level. And with their optimization services and the way their credit model works, I do think they're trending down that path. >> And my bumper sticker's ecosystem, ecosystem, ecosystem. This company has 100,000 partners and that is a business model secret weapon. >> All right, there it is. The keynote announced. More analysis coming up. We're going to have the leader of (indistinct) coming up next, here on to break down their perspective, you got theCUBE's analyst perspective here. Thanks for watching. Day two, more live coverage for the next two more days, so stay with us. I'm John Furrier with Dave Vellante and Zeus Kerravala here on theCUBE. Be right back. (bright music)

Published Date : Nov 29 2022

SUMMARY :

in on the pre-briefs. going into the keynote is actually for all the The AWS Classic, the old school cloud, at the beginning of his keynote. and spent most of the time This could have an impact on the ecosystem and the spirit of keynote analysis, And then, they called it this and they have the data zone. And so, that gets me to your And the AWS execs But if they're going to keep on at the end of the day You can buy the bag of Lego blocks allow the ecosystem to build those toys, And obviously, the and more companies, I think, the call center solution. but look, at the end of about the keynote ask the right questions. a lot more needed to around how you handle tough conditions But he announces the ocean theme And the amount of data that AWS holds now, and Amazon is the ecosystem. space than the Amazon ecosystem. And of course, the price performance But the point he made If you are running managed Kubernetes, And obviously, the networking piece, And the difficulty and the Aristas and companies like that We had NetApp on yesterday. the analyst session, But you said it before, the cloud guys are going I predict that they will do on the slower lower cost compute. to start to see that come in. And Graviton to me is- that's slower than the other versions. Intel's finally going to get And like you say, got the trade off latency business case to do that. the cloud is the place to do it." on some of the discussions I've had and the other thing? I think, it's going to happen Customers tell me all the time, And the other cloud And in the question, long term is okay. I want to get into what we missed, We see that at all the other conferences. Who are building the apps? on the security side, I think, platform across is the bumper sticker? And is it the bag of Legos And that's the bottom line on the base. stickers, the more you buy, and that is a business for the next two more

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AWS Heroes Panel feat. Mark Nunnikhoven & Liz Rice | AWS Startup Showcase S2 E4 | Cybersecurity


 

(upbeat music) >> Hello, welcome everyone to "theCUBE" presentation of the AWS Startup Showcase, this is Season Two, Episode Four of the ongoing series covering exciting startups from the AWS ecosystem. Here to talk about Cyber Security. I'm your host John Furrier here joined by two great "CUBE" alumnus, Liz Rice who's the chief open source officer at Isovalent, and Mark Nunnikhoven who's the distinguished cloud strategist at Lacework. Folks, thanks for joining me today. >> Hi. Pleasure. >> You're in the U.K. Mark, welcome back to the U.S, I know you were overseas as well. Thanks for joining in this panel to talk about set the table for the Cybersecurity Showcase. You guys are experts out in the field. Liz we've had many conversations with the rise of open source, and all the innovations coming from out in the open source community. Mark, we've been going and covering the events, looking at all the announcements we're kind of on this next generation security conversation. It's kind of a do over in progress, happening every time we talk security in the cloud, is what people are are talking about. Amazon Web Services had reinforced, which was more of a positive vibe of, Hey, we're all on it together. Let's participate, share information. And they talk about incidents, not breaches. And then, you got Black Hat just happened, and they're like, everyone's getting hacked. It's really interesting as we report that. So, this is a new market that we're in. People are starting to think differently, but still have to solve the same problems. How do you guys see the security in the cloud era unfolding? >> Well, I guess it's always going to be an arms race. Isn't it? Everything that we do to defend cloud workloads, it becomes a new target for the bad guys, so this is never going to end. We're never going to reach a point where everything is completely safe. But I think there's been a lot of really interesting innovations in the last year or two. There's been a ton of work looking into the security of the supply chain. There's been a ton of new tooling that takes advantage of technology that I'm really involved with and very excited about called eBPF. There's been a continuation of this new generation of tooling that can help us observe when security issues are happening, and also prevent malicious activities. >> And it's on to of open source activity. Mark, scale is a big factor now, it's becoming a competitive advantage on one hand. APIs have made the cloud great. Now, you've got APIs being hacked. So, all the goodness of cloud has been great, but now we've got next level scale, it's hard to keep up with everything. And so, you start to see new ways of doing things. What's your take? >> Yeah, it is. And everything that's old is new again. And so, as you start to see data and business workloads move into new areas, you're going to see a cyber crime and security activity move with them. And I love, Liz calling out eBPF and open source efforts because what we've really seen to contrast that sort of positive and negative attitude, is that as more people come to the security table, as more developers, as more executives are aware, and the accessibility of these great open source tools, we're seeing that shift in approach of like, Hey, we know we need to find a balance, so let's figure out where we can have a nice security outcome and still meet our business needs, as opposed to the more, let's say to be polite, traditional security view that you see at some other events where it's like, it's this way or no way. And so, I love to see that positivity and that collaboration happening. >> You know, Liz, this brings up a good point. We were talking at our Super Cloud Event we had here when we were discussing the future of how cloud's emerging. One of the conversations that Adrian Cockcroft brought up, who's now retired from AWS, former with Netflix. Adrian being open source fan as well. He was pointing out that every CIO or CISO will buy an abstraction layer. They love the dream. And vendors sell the dream, so to speak. But the reality it's not a lot of uptake because it's complex, And there's a lot of non-standard things per vendor. Now, we're in an era where people are looking for some standardization, some clean, safe ways to deploy. So, what's the message to CSOs, and CIOs, and CXOs out there around eBPF, things like that, that are emerging? Because it's almost top down, was the old way, now as bottoms up with open source, you're seeing the shift. I mean, it's complete flipping the script of how companies are buying? >> Yeah. I mean, we've seen with the whole cloud native movement, how people are rather than having like ETF standards, we have more of a defacto collaborative, kind of standardization process going on. So, that things like Kubernetes become the defacto standard that we're all using. And then, that's helping enterprises be able to run their workloads in different clouds, potentially in their own data centers as well. We see things like EKS anywhere, which is allowing people to run their workloads in their data center in exactly the same way as they're running it in AWS. That sort of leveling of the playing field, if you like, can help enterprises apply the same tooling, and that's going to always help with security if you can have a consistent approach wherever you are running your workload. >> Well, Liz's take a minute to explain eBPF. The Berkeley packet filtering technology, people know from Trace Dumps and whatnot. It's kind of been around for a while, but what is it specifically? Can you take a minute to explain eBPF, and what does that mean for the customer? >> Yeah. So, you mentioned the packet filtering acronym. And honestly, these days, I tell people to just forget that, because it means so much more for. What eBPF allows you to do now, is to run custom programs inside the kernel. So, we can use that to change the way that the kernel behaves. And because the kernel has visibility over every process that's running across a machine, a virtual machine or a bare metal machine, having security tooling and observability tooling that's written using eBPF and sitting inside the kernel. It has this great perspective and ability to observe and secure what's happening across that entire machine. This is like a step change in the capabilities really of security tooling. And it means we don't have to rely on things like kernel modules, which traditionally people have been quite worried about with good reason. eBPF is- >> From a vulnerability standpoint, you mean, right? From a reliability. >> From a vulnerability standpoint, but even just from the point of view that kernel modules, if they have bugs in them, a bug in the kernel will bring the machine to a halt. And one of the things that's different with eBPF, is eBPF programs go through a verification process that ensures that they're safe to run that, but happens dynamically and ensures that the program cannot crash, will definitely run to completion. All the memory access is safe. It gives us this very sort of reassuring platform to use for building these kernel-based tools. >> And what's the bottom line for the customer and the benefit to the organization? >> I think the bottom line is this new generation of really powerful tools that are very high performance. That have this perspective across the whole set of workloads on a machine. That don't need to rely on things like a CCAR model, which can add to a lot of complexity that was perfectly rational choice for a lot of security tools and observability tools. But if you can use an abstraction that lives in the kernel, things are much more efficient and much easier to deploy. So, I think that's really what that enterprise is gaining, simpler to deploy, easier to manage, lower overhead set of tools. >> That's the dream they want. That's what they want. Mark, this is whether the trade offs that comes up. We were talking about the supercloud, and all kinds. Even at AWS, you're going to have supercloud, but you got super hackers as well. As innovation happens on one side, the hackers are innovating on the other. And you start to see a lot of advances in the lower level, AWS with their Silicon and strategies are continuing to happen and be stronger, faster, cheaper, better down the lower levels at the network lay. All these things are innovating, but this is where the hackers are going too, right? So, it's a double edge sword? >> Yeah, and it always will be. And that's the challenge of technology, is sort of the advancement for one, is an advancement for all. But I think, while Liz hit the technical aspects of the eBPF spot on, what I'm seeing with enterprises, and in general with the market movement, is all of those technical advantages are increasing the confidence in some of this security tooling. So, the long sort of anecdote or warning in security has always been things like intrusion prevention systems where they will look at network traffic and drop things they think bad. Well, for decades, people have always deployed them in detect-only mode. And that's always a horrible conversation to have with the board saying, "Well, I had this tool in place that could have stopped the attack, but I wasn't really confident that it was stable enough to turn on. So, it just warned me that it had happened after the fact." And with the stability and the performance that we're seeing out of things based on technologies like eBPF, we're seeing that confidence increase. So, people are not only deploying this new level of tooling, but they're confident that it's actually providing the security it promised. And that's giving, not necessarily a leg up, but at least that level of parody with that push forward that we're seeing, similar on the attack side. Because attackers are always advancing as well. And I think that confidence and that reliability on the tooling, can't be underestimated because that's really what's pushing things forward for security outcomes. >> Well, one of the things I want get your both perspective on real quick. And you kind of segue into this next set of conversations, is with DevOps success, Dev and Ops, it's kind of done, right? We're all happy. We're seeing DevOps being so now DevSecOps. So, CSOs were like kind of old school. Buy a bunch of tools, we have a vendor. And with cloud native, Liz, you mentioned this earlier, accelerating the developers are even driving the standards more and more. So, shifting left is a security paradigm. So, tooling, Mark, you're on top of this too, it's tooling versus how do I organize my team? What are the processes? How do I keep the CICD pipeline going, higher velocity? How can I keep my app developers programming faster? And as Adrian Cockcroft said, they don't really care about locking, they want to go faster. It's the ops teams that have to deal with everything. So, and now security teams have to deal with the speed and velocity. So, you're seeing a new kind of step function, ratchet game where ops and security teams who are living DevOps, are still having to serve the devs, and the devs need more help here. So, how do you guys see that dynamic in security? Because this is clearly the shift left's, cloud native trend impacting the companies. 'Cause now it's not just shifting left for developers, it has a ripple effect into the organization and the security posture. >> We see a lot of organizations who now have what they would call a platform team. Which is something similar to maybe what would've been an ops team and a security team, where really their role is to provide that platform that developers can use. So, they can concentrate on the business function that they don't have to really think about the underlying infrastructure. Ideally, they're using whatever common definition for their applications. And then, they just roll it out to a cloud somewhere, and they don't have to think about where that's operating. And then, that platform team may have remit that covers, not just the compute, but also the networking, the common set of tooling that allows people to debug their applications, as well as securing them. >> Mark, this is a big discussion because one, I love the team, process collaboration. But where's the team? We've got a skills gap going on too, right? So, in all this, there's a lot of action happening. What's your take on this dynamic of tooling versus process collaboration for security success? >> Yeah, it's tough. And I think what we're starting to see, and you called it out spot on, is that the developers are all about dynamic change and rapid change, and operations, and security tend to like stability, and considered change in advance. And the business needs that needle to be threaded. And what we're seeing is sort of, with these new technologies, and with the ideas of finally moving past multicloud, into, as you guys call supercloud, which I absolutely love is a term. Let's get the advantage of all these things. What we're seeing, is people have a higher demand for the outputs from their tooling, and to find that balance of the process. I think it's acknowledged now that you're not going to have complete security. We've gotten past that, it's not a yes or no binary thing. It's, let's find that balance in risk. So, if we are deploying tooling, whether that's open source, or commercial, or something we built ourselves, what is the output? And who is best to take action on that output? And sometimes that's going to be the developers, because maybe they can just fix their architecture so that it doesn't have a particular issue. Sometimes that's going to be those platform teams saying like, "Hey, this is what we're going to apply for everybody, so that's a baseline standard." But the good news, is that those discussions are happening. And I think people are realizing that it's not a one size-fits-all. 10 years ago was sort of like, "Hey, we've got a blueprint and everyone does this." That doesn't work. And I think that being out in the open, really helps deliver these better outcomes. And because it isn't simple, it's always going to be an ongoing discussion. 'Cause what we decide today, isn't going to be the same thing in a week from now when we're sprint ahead, and we've made a whole bunch of changes on the platform and in our code. >> I think the cultural change is real. And I think this is hard for security because you got so much current action happening that's really important to the business. That's hard to just kind of do a reset without having any collateral damage. So, you kind of got to mitigate and manage all the current situation, and then try to build a blueprint for the future and transform into a kind of the next level. And it kind of reminds me of, I'm dating myself. But back in the days, you had open source was new. And the common enemy was proprietary, non-innovative old guard, kind of mainframe mini computer kind of proprietary analysis, proprietary everything. Here, there is no enemy. The clouds are doing great, right? They're leaning in open source is at all time high and not stopping, it's it's now standard. So, open is not a rebel. It's not the rebel anymore, it's the standard. So, you have the innovation happening in open source, Liz, and now you have large scale cloud. And this is a cultural shift, right? How people are buying, evaluating product, and implementing solutions. And I when I say new, I mean like new within the decades or a couple decades. And it's not like open source is not been around. But like we're seeing new things emerge that are pretty super cool in the sense that you have projects defining standards, new things are emerging. So, the CIO decision making process on how to structure teams and how to tackle security is changing. Why IT department? I mean, just have a security department and a Dev team. >> I think the fact that we are using so much more open source software is a big part of this cultural shift where there are still a huge ecosystem of vendors involved in security tools and observability tools. And Mark and I both represent vendors in those spaces. But the rise of open source tools, means that you can start with something pretty powerful that you can grow with. As you are experimenting with the security tooling that works for you, you don't have to pay a giant sum to get a sort of black box. You can actually understand the open source elements of the tooling that you are going to use. And then build on that and get the enterprise features when you need those. And I think that cultural change makes it much easier for people to work security in from the get go, and really, do that shift left that we've been talking about for the last few years. >> And I think one of the things to your point, and not only can you figure out what's in the open source code, and then build on top of it, you can also leave it too. You can go to something better, faster. So, the switching costs are a lot lower than a lock in from a vendor, where you do all the big POCs and the pilots. And, Mark, this is changing the game. I mean, I would just be bold enough to say, IT is going to be irrelevant in the sense of, if you got DevOps and it works, and you got security teams, do you really need IT 'cause the DevOps is the IT? So, if everyone goes to the cloud operations, what does IT even mean? >> Yeah, and it's a very valid point. And I think what we're seeing, is where IT is still being successful, especially in large companies, is sort of the economy of scale. If you have enough of the small teams doing the same thing, it makes sense to maybe take one tool and scale it up because you've got 20 teams that are using it. So, instead of having 20 teams run it, you get one team to run it. On the economic side, you can negotiate one contract if it's a purchase tool. There is still a place for it, but I think what we're seeing and in a very positive way, is that smaller works better when it comes to this. Because really what the cloud has done and what open source continues to do, is reduce the barrier to entry. So, a team of 10 people can build something that it took a 1000 people, a decade ago. And that's wonderful. And that opens up all these new possibilities. We can work faster. But we do need to rethink it at reinforce from AWS. They had a great track about how they're approaching it from people side of things with their security champion's idea. And it's exactly about this, is embedding high end security talent in the teams who are building it. So, that changes the central role, and the central people get called in for big things like an incident response, right? Or a massive auditor reviews. But the day-to-day work is being done in context. And I think that's the real key, is they've got the context to make smarter security decisions, just like the developers and the operational work is better done by the people who are actually working on the thing, as opposed to somebody else. Because that centralized thing, it's just communication overhead most of the time. >> Yeah. I love chatting with you guys because here's are so much experts on the field. To put my positive hat on around IT, remember the old argument of, "Oh, automation's, technology's going to kill the bank teller." There's actually more tellers now than ever before. So, the ATM machine didn't kill that. So, I think IT will probably reform from a human resource perspective. And I think this is kind of where the CSO conversation comes full circle, Liz and Mark, because, okay, let's assume that this continues the trajectory to open source, DevOps, cloud scale, hybrid. It's a refactoring of personnel. So, you're going to have DevOps driving everything. So, now the IT team becomes a team. So, most CSOs we talk to are CXOs, is how do I deploy my teams? How do I structure things, my investment in people, and machines and software in a way that I get my return? At the end of the day, that's what they live for, and do it securely. So, this is the CISO's kind of thought process. How do you guys react to that? What's the message to CISOs? 'Cause they have a lot of companies to look at here. And in the marketplace, they got to spend some money, they got to get a return, they got to reconfigure. What's your advice? Liz, what's your take? Then we'll go to Mark. >> That's a really great question. I think cloud skills, cloud engineering skills, cloud security skills have never been more highly valued. And I think investing in training people to understand cloud that there are tons of really great resources out there to help ramp people up on these skills. The CNCF, AWS, there's tons of organizations who have really great courses and exams, and things that people can do to really level up their skills, which is fantastic right from a grassroots level, through to the most widely deployed global enterprise. I think we're seeing a lot of people are very excited, develop these skills. >> Mark, what's your take for the CSO, the CXO out there? They're scratching their head, they're going, "Okay, I need to invest. DevOps is happening. I see the open source, I'm now got to change over. Yeah, I lift and shift some stuff, now I got to refactor my business or I'm dead." What's your advice? >> I think the key is longer term thinking. So, I think where people fell down previously, was, okay, I've got money, I can buy tools, roll 'em out. Every tool you roll out, has not just an economic cost, but a people cost. As Liz said, those people with those skills are in high demand. And so, you want to make sure that you're getting the most value out of your people, but your tooling. So, as you're investing in your people, you will need to roll out tools. But they're not the answer. The answer is the people to get the value out of the tools. So, hold your tools to a higher standard, whether that's commercial, open source, or something from the CSP, to make sure that you're getting actionable insights and value out of them that your people can actually use to move forward. And it's that balance between the two. But I love the fact that we're finally rotating back to focus more on the people. Because really, at the end of the day, that's what's going to make it all work. >> Yeah. The hybrid work, people processes. The key, the supercloud brings up the conversation of where we're starting to see maturation into OPEX models where CapEx is a gift from the clouds. But it's not the end of bilk. Companies are still responsible for their own security. At the end of the day, you can't lean on AWS or Azure. They have infrastructure and software, but at the end of the day, every company has to maintain their own. Certainly, with hybrid and edge coming, it's here. So, this whole concept of IT, CXO, CIO, CSO, CSO, I mean, this is hotter than ever in terms of like real change. What's your reaction to that? >> I was just reading this morning that the cost of ensuring against data breaches is getting dramatically more expensive. So, organizations are going to have to take steps to implement security. You can't just sort of throw money at the problem, you're going to actually have to throw people and technology at the problem, and take security really seriously. There is this whole ecosystem of companies and folks who are really excited about security and here to help. There's a lot of people interested in having that conversation to help those CSOs secure their deployments. >> Mark, your reaction? >> Yeah. I think, anything that causes us to question what we're doing is always a positive thing. And I think everything you brought up really comes down to remembering that no matter what, and no matter where, your data is always your data. And so, you have some level of responsibility, and that just changes depending on what system you're using. And I think that's really shifting, especially in the CSO or the CSO mindset, to go back to the basics where it used to be information security and not just cyber security. So, whether that information and that data is sitting on my desk physically, in a system in our data center, or in the cloud somewhere. Looking holistically, and that's why we could keep coming back to people. That's what it's all about. And when you step back there, you start to realize there's a lot more trade offs. There's a lot more levers that you can work on, to deliver the outcome you want, to find that balance that works for you. 'Cause at the end of the day, security is just all about making sure that whatever you built and the systems you're working with, do what you want them to do, and only what you want them to do. >> Well, Liz and Mark, thank you so much for your expert perspective. You're in the trenches, and really appreciate your time and contributing with "theCUBE," and being part of our Showcase. For the last couple of minutes, let's dig into some of the things you're working on. I know network policies around Kubernetes, Liz, EKS anywhere has been fabulous with Lambda and Serverless, you seeing some cool things go on there. Mark, you're at Lacework, very successful company. And looking at a large scale observability, signaling and management, all kinds of cool things around native cloud services and microservices. Liz, give us an update. What's going on over there at Isovalent? >> Yeah. So, Isovalent is the company behind Cilium Networking Project. Its best known as a Kubernetes networking plugin. But we've seen huge amount of adoption of cilium, it's really skyrocketed since we became an incubating project in the CNCF. And now, we are extending to using eBPF to not just do networking, but incredibly in depth observability and security observability have a new sub project called Tetragon, that gives you this amazing ability to see out of policy behavior. And again, because it's using eBPF, we've got the perspective of everything that's happening across the whole machine. So, I'm really excited about the innovations that are happening here. >> Well, they're lucky to have you. You've been a great contributor to the community. We've been following your career for very, very long time. And thanks for everything that you do, really appreciate it. Thanks. >> Thank you. >> Mark, Lacework, we we've following you guys. What are you up to these days? You know, we see you're on Twitter, you're very prolific. You're also live tweeting all the events, and with us as well. What's going on over there at Lacework? And what's going on in your world? >> Yeah. Lacework, we're still focusing on the customer, helping deliver good outcomes across cloud when it comes to security. Really looking at their environments and helping them understand, from their data that they're generating off their systems, and from the cloud usage as to what's actually happening. And that pairs directly into the work that I'm doing, the community looking at just security as a practice. So, a lot of that pulling people out of the technology, and looking at the process and saying, "Hey, we have this tech for a reason." So, that people understand what they need in place from a skill set, to take advantage of the great work that folks like Liz and the community are doing. 'Cause we've got these great tools, they're outputting all this great insights. You need to be able to take actions on top of that. So, it's always exciting. More people come into security with a security mindset, love it. >> Well, thanks so much for this great conversation. Every board should watch this video, every CSO, CIO, CSO. Great conversation, thanks for unpacking and making something very difficult, clear to understand. Thanks for your time. >> Pleasure. >> Thank you. >> Okay, this is the AWS Startup Showcase, Season Two, Episode Four of the ongoing series covering the exciting startups from the AWS ecosystem. We're talking about cybersecurity, this segment. Every quarter episode, we do a segment around a category and we go deep, we feature some companies, and talk to the best people in the industry to help you understand that. I'm John Furrier your host. Thanks for watching. (upbeat music)

Published Date : Sep 7 2022

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Keynote Analysis | VMware Explore 2022


 

(gentle music) >> Hello, everyone welcome to "theCUBE's" live coverage here in San Francisco, California for VMware Explore not VMworld, it's VMware Explore. I'm John Furrier, your host of "theCUBE" with Dave Vellante. We're here with two sets. 12th year, Dave, covering VMworld, now VMware Explore, what a journey? I had a little reminiscing from Paul Maritz in 2010, who predicted the future but the timing was off. Raghu predicting the future, but is his timing right with multi-cloud or super-cloud? We're going to get into it. We got three days of wall to wall CUBE coverage, two sets. All the top execs from VMware coming on, including the CEO Raghu himself, Vittorio, Kit Colbert, the whole kit and caboodle of the executive group to talk about the future of VMware, where it's going, and of course the appearance of Hock Tan here from Broadcom, Dave, made an appearance. Michael Dell was also in presence. I get the vibe that there's something going on with Broadcom and VMware beyond just the acquisition. So a lot of people are curious. This event again is notable and historic from the sense of it's VMware Explore not VMworld, so they changed the name, and Broadcom's intent, and they're going to be buying VMworld. Dave, the keynote was anticipated by all, how it was going to go down, what was going to be said. Raghu set the table, I got a ton of notes, I know you do. What's your take? >> Well, you have to start with the Broadcom acquisition. You're right, Hock Tan was in the audience, he stood up, he got a little clap. >> Golf clap. >> He's paying $60 billion for VMware, he better be able to be recognized. And he was here yesterday with Michael Dell at the executive sessions. And their purpose I'm sure, they didn't let us in, but I'm sure the purpose was to make sure that customers were calm, they were comfortable with the direction. Of course, the narrative coming out of VMware is that, hey, they're investigating, they're going deep into our portfolio, and they like what they see, it's going to be all good, it's not going to be like the CA acquisition and de-levering and all that stuff. I still stand by what I wrote in my breaking analysis back in May. The fact is, Broadcom has promised $8.5 billion in EBITDA within three years. That's the only way they get there, is to cut, so that's going to happen. But the interesting dynamic in the market, I don't know if you've noticed this, VMware stock is trading at a 20% discount to what Broadcom is paying for it. So there's a big amount of fluff, if you want to do some arbitration. And I think it's due to the fact that it's a stock and a cash deal, it's a combination deal, and it's not going to close for a year. So there's maybe some skepticism around that. But that was an interesting dynamic. The keynote we'll get into it, but it's all around multi-cloud and what we call super-cloud. >> I have my conspiracy theories on Broadcom, actually they make chips. Looking at all the waves right now in the technology industry, silicon is hot, anyone who's doing custom silicon and putting software on the chip, making purpose built vertical applications is seeing performance gains in cloud and in these applications. So one, I'm really excited by the dots connecting there. But also the VMware story, Dave, is pretty interesting in the sense that timing's everything, the Broadcom acquisition, EBITDA focus might drive behavior. But notable for VMware, is Raghu has been on this vision for years. I remember in 2016 when I interviewed him with Andy Jassy, who was then the CEO of AWS, they had moved everything to Amazon Web Services. And that was the beginning of the vision of multi-cloud and cloud-native. VMware invested a ton, and so we're seeing some fruit come off the tree. If you will, bearing some fruit from that VMware investment in cloud-native across the board which was their bet prior to Broadcom buying them out. So the question is, does Broadcom harvest that, continue that nurturing of that "plantation of goodness" that could come out of that VMware? And again, it's probability, it's not guaranteed. Commentary on Twitter is pretty heavy on, can they win the Devs? Can the new Ops bringing around the front? So, VMware's and Broadcom in a tough position, they bought more than they thought in my opinion. And I think a lot of people are saying, does Broadcom recognize the strategic value of what's coming out of the oven, so to speak, or what's blowing off the tree from VMware? And is it real? That is the number one question. I talk to people in the hallway, that's what they're saying. They want to know what's going to happen with what's around the corner, that's on top of mind of everybody. >> It's a really important question because VMware's future is multi-cloud management, what we call super-cloud. And without Tanzu, and I speculated that Tanzu was probably going to be under the microscope and potentially on the chopping block because they spend a lot of money marketing it, but they're probably not today getting a lot of returns. But without Tanzu, without a cross-cloud PaaS we sometimes call a super PaaS. their strategy doesn't work, it basically fails. And I think what a lot of people are missing, and I saw you chime in on Twitter, is can they win the Devs? Can they win the Devs? This is table stakes. If you don't have a cross-cloud PaaS, and it's really about not necessarily just the Devs, it's about the ops, right? Because now it's about security. Yes, shift left, but shield right. But the DevOps team, the Ops team needs consistency. It's like Adrian Cockcroft says, the Devs, they love to get married, the Ops, they got to clean up after the divorce. And so they need standard- >> You're implying that they'll use any tool for the job and not really worry about lock in. And I think today on the keynote, Deshaun was up there who submitted a comment, "You kids have it easy these days." Implying us old guys, when we coded, you had to do everything yourself. Kelsey Hightower mentioned her support pack desktop edition. The old days when had to build everything by hand, now it's all automated, all goodness. But in all seriousness, the focus there was DevOps has won, DevOps is what the developers are doing. The developers are in the clear right now, as far as I'm concerned. They're sitting on the beach right now, sunglasses on, sun shining, everything's shift left, CI/CD pipeline, cloud-native goodness. If you're a dev, things are much rosier than an Ops person. So DevOps is developer, security and DataOps, is where the action is. So it's not so much IT operations as it is security and data leveling up to the velocity demand of developers and also ease of use. So self-service in the motion of coding, in the pipelining, that's what the developers have to have. And if people don't build that experience from the upside, the new ops is not going to enable the develop, it won't be adopted in my opinion. >> You mentioned Paul Maritz before, his whole thing was any workload, any cloud, the software mainframe, they're talking about any Kubernetes, any cloud. And we got to go through some of the announcements real quick here. VMware Aria is the new multi-cloud management platform. That is the fundamental strategy for going cross-cloud or what we call super-cloud. The vSphere and vSAN 8 are big deals. And as relates to compute with vSphere, they're really pushing that whole DPU. You might remember Project Monterey. Well, Project Monterey is essentially like AWS Nitro, it's the future of computing architecture seven years after AWS introduced it. So AWS has a huge lead here. But it's critical that a company like VMware is able to offer that capability with XPU optionality, GPU, CPU, Arm based, Pensando capabilities, eventually NPUs, other capabilities to bring in and support new workloads, new data driven workloads. So the lot of talk about the whole DPU thing. As I mentioned, Tanzu new version of Tanzu, they talked about edge. They're basically bringing VMware to the edge with an eventual consistency model. >> Hold on, the vSphere thing, just to jump in there real quick. I always thought that that'd be higher up in the keynote. Clearly in the keynote, they flexed their cloud-native positioning, they had to address the Broadcom thing, talk about modern applications. So it felt like they were selling the dream on the front end. And they buried the lead in my opinion, which is vSphere 8. They don't do a lot of vSphere 8 announcements. If you look at the history of VMworld, every few years they got a new release. This was packed with a lot of goodness. And I thought they'd buried that in the keynote. >> I don't know, Raghu mentioned it. Yeah, they had a lot to cover. And then the other thing was they announced support for Red Hat OpenShift. So everybody's like, "Ooh, wow." And then Tanzu for all the Kubernetes versions from the cloud guys. So a lot of announcements, you got to always give VMware props. It's not like they stopped engineering, they have a great engineering culture. And so it's nice to see Project Monterey in particular, go from R&D to actual product. And so we like to see that. >> Even towards the end, now that we're doing the keynote review, Raghu said, "As proud as we are," this is when they started talking about the sustainability, implying they're real proud engineering, and that's a good call out there. I think that's what were trying to get across to Hock Tan, who was sitting in the front row. But Dave, in terms of keynote, my analysis is clear. Raghu was nervous, you can tell. But he's a product guy, he even said that on stage. He set the table at the beginning, I thought really well with modern applications. He had to address the name change, and I thought that was interesting. He actually said, "We built a community with VMworld, but now with multi-cloud, we're going to recall it Explore." Not sure I agree with that. I think VMworld community is still vibrant, and that's why they're here. So I thought that was nice, the way he balance that out, the messaging is good, the graphics and the branding of Explore is world class, I think it's phenomenal. I'm not a big fan of the name change, but I never go well with change there. Hock Tan didn't speak, he did stand up and wave. >> There's no way he's going to get up to speak. >> He didn't speak. So I thought that was interesting front end, so they got that right out of the way. And absolutely you saying last night. And then they got into this digitally smart concept, which I thought was on point. Did not like the great replatforming message. I'm not a big fan of that because it reminded me of the great resignation. And I think there's going to be a lot of memes on that. So not a big fan of the great replatforming. I did like the Cloud Universal pitch. But this whole multi-cloud pitch seems to me, and I want to get your thoughts on this, is that that's what it reminded me of, Paul Maritz. So when Raghu is clearly betting the ranch on multi-cloud, the question is timing. Paul Maritz in 2010 here at VMworld Moscone, he laid out the vision, he was right. But timing was off, the top of the stack didn't materialize. But at the end of the day, ended up being the right architecture. Is VMware too early with multi-cloud, Dave? And that's the question, that's the question on the table. >> Well, so a couple things. So Maritz, the one mistake Maritz made was he really tried to go into apps, remember? So now at least I think Raghu, the current VMware thinking is, we're going to enable apps to be developed. And that is the right thinking. Are they too early or too late with multi-cloud? I think technically it just wasn't feasible, the customers weren't ready for it. VMware moves at the speed of the CIO we like to say. So I think the timing is actually really good because the technical capabilities are now there. You've got to have across-cloud paths, which Tanzu is about. And I think Tanzu was too immature before. They've got the pieces on the DPU side. And the other thing about the timing is now with Broadcom acquiring VMware, the whole non Dell ecosystem has got to be a lot happier. NetApp, guys like that, Cisco. >> Why is that? >> Because Dell, their thumb on the scale, they had the thing rigged, Dell was first in line for everything. When EMC owned VMware, that was the case. But they were required about it, Dell made no concessions. And they just came out and said, "We are going to be VMware first, we are the preferred partner, we do more business with anybody." They really drove a truck through that. And I think it caused a lot of the ecosystem to pull back, like HPE and others to say, "Okay, we're going to find some alternatives here." Now they can really lean in. It's like when HP broken two, that really changed the ecosystem posture with HPE. This is like that, but times 10. >> What did you think about the ecosystem floor last night? When I did a walk of the floor, I thought it was very vibrant, it was not a ghost town at all. >> No, not at all, we saw Alibaba Cloud was there, we saw a lot of- >> AWS. >> Smaller companies >> Microsoft. >> And so I thought it was better than I thought it would be. There's probably what, 7,000 people here I would say? So well off from the 15,000 pre-COVID highs, but still very robust, it's a good crowd. People are excited to be back in person obviously. And I think the messaging was right, John. I think cross-cloud, multi-cloud, super-cloud, that is the future. Well, David Floid took a stab at it and said, "I think it's going to be $100 billion market by the end of the decade." >> Super-cloud is a thing for sure. And I think that came out in Aria announcement, which was basically a rebranding. It's not a new product, essentially it's a cobble together management platform. I thought the Cloud Universal notes here were interesting. The Cloud Universal is the commercial cloud smart component. Meaning they're trying to make that the frame, Dave, for the hyperscalers to come in to a de facto consortium movement. I feel like that's next here. If this Cloud Universal could become the super-cloud consortium, that might give them a better shot. The ecosystem is buzzing, attendance is strong. It's interesting a lot of people were speculating, will this be an event? I thought they did a great job and I thought they came through well with this. >> You were saying about consortium, because have to have the cloud guys in any consortium. But is any one cloud going to drive it? VMware could be- >> AWS >> Could be the driver. >> I'm thinking if I had to make a prediction, looking at what I just saw in the keynote, we'll see what the VMware execs say, If I had to make a guess, I think you're going to have customers, "Let's still double down on VMware stuff." They're going to settle into vSphere and networking compute and storage, the normal stuff that they've got, the software to find data center core as a cloud operational platform. And then you're going to see a lot more AWS migration. You might see that if Broadcom doesn't nurture the fruit coming off the tree, as we mentioned earlier, I think you might see people go more cloud-native. But I think VMware's prepared for that with the hybrid. So it's going to be very interesting to see. I think the winners coming out of this will be AWS, maybe a little bit of trickle into Azure, Alibaba mostly for the European, I mean the China side. But I don't see them playing. Google is a wild card, we'll see it from them. >> I think the other big thing about the timing, to your earlier point is, VMware used to go to market with very bespoke, We got vSAN, we got NSX, we got vSphere, and now they're trying to bring that together. And essentially remember, they used to go to market and say, "Okay, hey, your ELA is up, time to renew." And they're talking to the wrong people. So now they're going forth with the Azure service model, they're going to move to a subscription model. And I think the timing is right for that. I would've liked to see it a little bit before hand, maybe pre COVID would have been better timing. But I think technically, the time is right now for that. >> And I think looking at the acquisition, speculating on that, I think let's discuss how we see things, how they might move forward. Again, we'll ask the guests as much as best as we can and the best they could answer. But let's take this forward. Okay, based upon what I'm seeing here, if I'm Hock Tan in the audience, I'm saying to myself, "Okay, I got more here than I thought I was buying." Maybe I thought I was getting some great EBITDA. I wonder if his outlook changed on how he goes to market with the new VMware post acquisition. So that means in the around February timeframe, I would probably, if I was advising him to say, "Okay, let's keep it as is, let's not do the cut, cut, cut. Maybe trim a little bit here and there." But for the most part, he's got the solid customer base and he's going to have to keep the event. >> Here's the problem with that. They have a very high do-say ratio. They do what they say they're going to do. And as a result, they've promised 8.5 billion in EBITDA within three years out of VMware. And they return 50% of their free cash flow to investors. If they break that promise, their stock will get crushed. I don't think they're going to break that promise. So I think they're going to run. That's something I believe in their playbook that they're not going to change. Now, could they get there without massive cuts? I think it's going to be hard. Can they get there with price increases? Yes. And better efficiency, yes. But they don't have a lot of go to market synergies, John. Broadcom doesn't have a big sales force that they can say, "Okay, we're going to fire all the VMware sales force and you're going to go to market through our channel." Like Oracle would do with their big sales force or a Dell would do with an acquisition, they can't. And so I just don't see how they're going to around it. The only other thing I would say is, to me, I thought the application development piece, the Tanzu piece was very appropriate. And I think they got it. Whether or not they're going to succeed there, we can debate that. But I thought what was missing was there wasn't enough, in my opinion, on their security posture, their security strategy. I thought they gave it lip service with, "Oh yeah, we're going to shift left and dev security, et cetera." They did not go in depth. I think when you talk to someone like Tom Gillis, who really can go deep, I think talking about Barry and the lead, that was not, security is the number one issue of CIOs, CSO. >> Data and security >> At boards, it's number one. And data is the second thing. And those two stories in the keynote where quasi non-existent or/and weak. >> Again, the reason why I believe, and you're discussing it publicly at a high level, is super-cloud is real because it's not just SaaS on cloud, it's hybrid, it's DevOps, it's developer. And security and data operations are just absolutely now leveling up, and the edge is a complete wild card. We met a company last night, they're doing the edge cloud. The edge is going to open up all kinds of new use cases and challenges. And that's on the DataOps, data security side. DevOps, IT operations is already in the dev cycle. If companies aren't doing that, in my opinion, they're not really doing it right. So I think it'll shift to security and Ops and DataOps, that's going to be the action. In the cloud operational framework, that's super-cloud. To me, if I'm Hock Tan, I'm saying, "VMworld, VMware Explore, VMware has to be a core component of super-cloud of the future. Not multi-cloud just a state." I think multi-cloud will be a description of a state, of an architecture, and an outcome, but that's not super-cloud, that's not a functioning operating system, that's not a functioning business driven technology. So I think VMware has the opportunity. So I look at that and say, I got cheap options all the way up to the top of the stack. And super-cloud paths layer, as you describe, that I think is the way to go. >> When you think about how VMware got here, VMware was a $13 billion trailing 12 month revenue company. There aren't a lot of $13 billion software companies. And the way VMware got here, is through great software engineering. They identified problems that the customers had and they went and solved them. They did it with virtualization, they did it with private cloud, they figured out their public cloud strategy. So I think the question for Broadcom is going to be okay, how fast can we monetize that engineering? Can we turn that engineering R&D into dollars? And how fast can we do that? They have two choices in my opinion, keep innovating, which of course we hope that's the case, or act like a private equity firm and just squeeze as much cash out of VMware as possible. Which I don't think would be the right strategy because eventually that says, okay, what's going to happen to Broadcom? How are they going to continue to grow? Are they're going to have to just keep growing through acquisitions? So I think R&D is a really good spend when it's VMware. >> And I think as we wrap up our keynote analysis, one of the things that's going to come out of this as the conversation, no doubt in my mind will be, VMware isn't CA. And the question is, does Broadcom go off their playbook with VMware because of the fact that you look at the sponsorships for the show, we got a robust set of sponsorships for "theCUBE." With two sets, we're booked, fully loaded. Conversation's high, the floor is all about next level cloud operations. This is not a dying market, this is a growth wave coming. So the question, as super-cloud becomes that growth, and everyone's talking about super-cloud there. Some people who don't like the name, which is good, keep grace debate. But there's no doubt that that next wave is the super-cloud philosophy, the super-cloud mindset and architecture, and development environment. And we've documented that on supercloud.world if anyone's interested. But that wave is coming, and you can see it on the floor. Look at the sponsors, look at what people are talking about, Dave. This is not like Broadcom buying VMware and tucking it under and saying, "Okay, hope we can service the customer." There's a real market growth here story. So the question is, what do you do with that? >> Well, so you start with the base. VMware is a very good platform. The reason why they don't have a ton of competition and the reason why, okay, Nutanix can maybe trickle some away, but VMware is really good, it works, it's stable, it recovers from failures, it's got a super strong ecosystem. So you start by building there and then you identify the places where you can spend a dollar and make it 10. >> Well, I was very excited that when we had our super-cloud event, which was a virtual event as a test, we had great VMware support. And a lot of the catalog sessions up here, on Moscone West, where we're sitting, upstairs is all the sessions, they're crowded. And they overlay, Dave, with our narrative and the industry narrative. On the influencer side, you're starting to see the influencers meeting our editorial and pursuing a super-cloud with VMware and their ecosystem. Kind of agreeing super-cloud is real. And I think that is an important note because just last December, when we coined the term at Reinvent, I think it was Reinvent look what's happened. I want to get your thoughts and your reaction to why super-cloud has got so much traction, it's a great buzz with the name. But why is it that our super-cloud, the VMware, and the ecosystem are all aligning with this? Why do you think that's happening? Why do you think that the momentum is accelerating? >> The reason is that, as everybody knows, organizations have multiple clouds, it's a function of shadow Devs, M&A. And so they end up with all these different clouds, all these different projects, different primitives, different APIs, different tool sets. And they called it cloud chaos today. It's accurate, it is cloud chaos. So what's the problem with that? Well, that makes it harder to secure, it makes it harder to govern, it makes it harder to share data, it creates data silos. What's the answer? Well, if you can create a layer that's an abstraction layer that simplifies all that cross cloud data sharing and development and have a consistent set of APIs through a PaaS layer, we call it super PaaS and you are going to have a metadata intelligence that says, "Okay, I'm going to put this here or put that there. And I'm going to deal with latency, I'm going to optimize for whatever purpose, data sharing, or performance or whatever it is." You're going to solve a lot of problems. And you're going to make the CIO's life easier so that they can invest in their own business and their digital transformation and their digital strategy. So that's why people agree. They might not agree with the name, but they certainly agree with the concept of that abstraction layer. >> The name is certainly a better name than multi-cloud, multi-cloud sounds broken. But I think CIOs and CXOs, CISO, CSOs have to get buy-in from their teams. The organic dev relationship with Ops and SecOps and DataOps has to be symbiotic, not conflicting. And I love the chaos story because as Andy Grove, the legend at Intel once said, "Let chaos reign and then reign in the chaos." >> Chaos is cash. >> So in any innovation inflection point, chaos becomes the complexity, abstraction layers, and or innovation takes that complexity away. This is the formula for success. And I think VMware is right in the middle of it. And I think if I'm looking at VMware right now, I'm saying, hey, reign in that chaos right now and you win. So chaos is not a bad thing if you can reign it in, Dave. >> And that's what they've done. You think about what they did with virtualization, it was chaotic, it was wasteful. I think of what they did with private cloud. They said, "Hey IT guys, we're going to help you not get cloudified. We're going to cloudify your presence on-prem and not just throw everything into the cloud." They did a great job there. And now it's all about multi-cloud. >> Well, we're going to reign in the chaos, extract the signal from the noise. Super CUBE here at super-cloud event VMware Explore. Dave, great to kick it off again. Again, 12th year of CUBE coverage. It seems like a lifetime, Dave. Just yesterday we were 2010 >> Amazing, right. We've been in Moscone South, we've been in North, we've been in Las Vegas. Now we're here West, first time in west. >> Some of these developers were in elementary school when we started "theCUBE" here, I was just feeling old relics. Anyway, we're going to bring more action, three days of coverage, thecube.net, check it out. Join our community, join the conversation. As the influences are coming more onto the market, you're seeing a lot more conversations on Twitter, on LinkedIn, on the internet, check it out. Join the conversation. I'm John Furrier and Dave Vellante. We'll be back with more coverage here in San Francisco after this break. (gentle music)

Published Date : Aug 30 2022

SUMMARY :

and of course the appearance with the Broadcom acquisition. And I think it's due to the fact the oven, so to speak, the Devs, they love to get married, But in all seriousness, the VMware Aria is the new buried that in the keynote. And so it's nice to see I'm not a big fan of the name change, going to get up to speak. And I think there's going to And that is the right thinking. of the ecosystem to pull back, the ecosystem floor last night? And I think the messaging was right, John. for the hyperscalers to come in But is any one cloud going to drive it? the software to find data center core And I think the timing is right for that. and the best they could answer. and the lead, that was not, And data is the second thing. And that's on the DataOps, And the way VMware got here, And the question is, and the reason why, And a lot of the catalog sessions up here, And I'm going to deal with latency, And I love the chaos story This is the formula for success. everything into the cloud." extract the signal from the noise. We've been in Moscone on LinkedIn, on the

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Sarbjeet Johal | Supercloud22


 

(upbeat music) >> Welcome back, everyone to CUBE Supercloud 22. I'm John Furrier, your host. Got a great influencer, Cloud Cloud RRT segment with Sarbjeet Johal, Cloud influencer, Cloud economist, Cloud consultant, Cloud advisor. Sarbjeet, welcome back, CUBE alumni. Good to see you. >> Thanks John and nice to be here. >> Now, what's your title? Cloud consultant? Analyst? >> Consultant, actually. Yeah, I'm launching my own business right now formally, soon. It's in stealth mode right now, we'll be (inaudible) >> Well, I'll just call you a Cloud guru, Cloud influencer. You've been great, friend of theCUBE. Really powerful on social. You share a lot of content. You're digging into all the trends. Supercloud is a thing, it's getting a lot of traction. We introduced that concept last reinvent. We were riffing before that. As we kind of were seeing the structural change that is now Supercloud, it really is kind of the destination or outcome of what we're seeing with hybrid cloud as a steady state into the what's now, they call multicloud, which is kind of awkward. It feels like it's default. Like multicloud, multi-vendor, but Supercloud has much more of a comprehensive abstraction around it. What's your thoughts? >> As you said, as Dave says that too, the Supercloud has that abstraction built into it. It's built on top of cloud, right? So it's being built on top of the CapEx which is being spent by likes of AWS and Azure and Google Cloud, and many others, right? So it's leveraging that infrastructure and building software stack on top of that, which is a platform. I see that as a platform being built on top of infrastructure as code. It's another platform which is not native to the cloud providers. So it's like a kind of cross-Cloud platform. That's what I said. >> Yeah, VMware calls it that cloud-cross cloud. I'm not a big fan of the name but I get what you're saying. We had a segment on earlier with Adrian Cockcroft, Laurie McVety and Chris Wolf, all part of the Cloud RRT like ourselves, and you've involved in Cloud from day one. Remember the OpenStack days Early Cloud, AWS, when they started we saw the trajectory and we saw the change. And I think the OpenStack in those early days were tell signs because you saw the movement of API first but Amazon just grew so fast. And then Azure now is catching up, their CapEx is so large that companies like Snowflake's like, "Why should I build my own? "I just sit on top of AWS, "move fast on one native cloud, then figure it out." Seems to be one of the playbooks of the Supercloud. >> Yeah, that is true. And there are reasons behind that. And I think number one reason is the skills gravity. What I call it, the developers and/or operators are trained on one set of APIs. And I've said that many times, to out compete your competition you have to out educate the market. And we know which cloud has done that. We know what traditional vendor has done that, in '90s it was Microsoft, they had VBS number one language and they were winning. So in the cloud era, it's AWS, their marketing efforts, their go-to market strategy, the micro nature of the releasing the micro sort of features, if you will, almost every week there's a new feature. So they have got it. And other two are trying to mimic that and they're having low trouble light. >> Yeah and I think GCP has been struggling compared to the three and native cloud on native as you're right, completely successful. As you're caught up and you see the Microsoft, I think is a a great selling point around multiple clouds. And the question that's on the table here is do you stay with the native cloud or you jump right to multicloud? Now multicloud by default is kind of what I see happening. We've been debating this, I'd love to get your thoughts because, Microsoft has a huge install base. They've converted to Office 365. They even throw SQL databases in there to kind of give it a little extra bump on the earnings but I've been super critical on their numbers. I think their shares are, there's clearly overstating their share, in my opinion, compared to AWS is a need of cloud, Azure though is catching up. So you have customers that are happy with Microsoft, that are going to run their apps on Azure. So if a customer has Azure and Microsoft that's technically multiple clouds. >> Yeah, true. >> And it's not a strategy, it's just an outcome. >> Yeah, I see Microsoft cloud as friendly to the internal developers. Internal developers of enterprises. but AWS is a lot more ISV friendly which is the software shops friendly. So that's what they do. They just build software and give it to somebody else. But if you're in-house developer and you have been a Microsoft shop for a long time, which enterprise haven't been that, right? So Microsoft is well entrenched into the enterprise. We know that, right? >> Yeah. >> For a long time. >> Yeah and the old joke was developers love code and just go with a lock in and then ops people don't want lock in because they want choice. So you have the DevOps movement that's been successful and they get DevSecOps. The real focus to me, I think, is the operating teams because the ops side is really with the pressure vis-a-vis. I want to get your reaction because we're seeing kind of the script flip. DevOps worked, infrastructure's code has worked. We don't yet see security as code yet. And you have things like cloud native services which is all developer, goodness. So I think the developers are doing fine. Give 'em a thumbs up and open source's booming. So they're shifting left, CI/CD pipeline. You have some issues around repo, monolithic repos, but devs are doing fine. It's the ops that are now have to level up because that seems to be a hotspot. What's your take? What's your reaction to that? Do you agree? And if you say you agree, why? >> Yeah, I think devs are doing fine because some of the devs are going into ops. Like the whole movement behind DevOps culture is that devs and ops is one team. The people who are building that application they're also operating that as well. But that's very foreign and few in enterprise space. We know that, right? Big companies like Google, Microsoft, Amazon, Twitter, those guys can do that. They're very tech savvy shops. But when it comes to, if you go down from there to the second tier of enterprises, they are having hard time with that. Once you create software, I've said that, I sound like a broken record here. So once you create piece of software, you want to operate it. You're not always creating it. Especially when it's inhouse software development. It's not your core sort of competency to. You're not giving that software to somebody else or they're not multiple tenants of that software. You are the only user of that software as a company, or maybe maximum to your employees and partners. But that's where it stops. So there are those differences and when it comes to ops, we have to still differentiate the ops of the big companies, which are tech companies, pure tech companies and ops of the traditional enterprise. And you are right, the ops of the traditional enterprise are having tough time to cope up with the changing nature of things. And because they have to run the old traditional stacks whatever they happen to have, SAP, Oracle, financial, whatnot, right? Thousands of applications, they have to run that. And they have to learn on top of that, new scripting languages to operate the new stack, if you will. >> So for ops teams do they have to spin up operating teams for every cloud specialized tooling, there's consequences to that. >> Yeah. There's economics involved, the process, if you are learning three cloud APIs and most probably you will end up spending a lot more time and money on that. Number one, number two, there are a lot more problems which can arise from that, because of the differences in how the APIs work. The rule says if you pick one primary cloud and then you're focused on that, and most of your workloads are there, and then you go to the secondary cloud number two or three on as need basis. I think that's the right approach. >> Well, I want to get your take on something that I'm observing. And again, maybe it's because I'm old school, been around the IT block for a while. I'm observing the multi-vendors kind of as Dave calls the calisthenics, they're out in the market, trying to push their wears and convincing everyone to run their workloads on their infrastructure. multicloud to me sounds like multi-vendor. And I think there might not be a problem yet today so I want to get your reaction to my thoughts. I see the vendors pushing hard on multicloud because they don't have a native cloud. I mean, IBM ultimately will probably end up being a SaaS application on top of one of the CapEx hyperscale, some say, but I think the playbook today for customers is to stay on one native cloud, run cloud native hybrid go in on OneCloud and go fast. Then get success and then go multiple clouds. versus having a multicloud set of services out of the gate. Because if you're VMware you'd love to have cross cloud abstraction layer but that's lock in too. So what's your lock in? Success in the marketplace or vendor access? >> It's tricky actually. I've said that many times, that you don't wake up in the morning and say like, we're going to do multicloud. Nobody does that by choice. So it falls into your lab because of mostly because of what MNA is. And sometimes because of the price to performance ratio is better somewhere else for certain kind of workloads. That's like foreign few, to be honest with you. That's part of my read is, that being a developer an operator of many sort of systems, if you will. And the third tier which we talked about during the VMworld, I think 2019 that you want vendor diversity, just in case one vendor goes down or it's broken up by feds or something, and you want another vendor, maybe for price negotiation tactics, or- >> That's an op mentality. >> Yeah, yeah. >> And that's true, they want choice. They want to get locked in. >> You want choice because, and also like things can go wrong with the provider. We know that, we focus on top three cloud providers and we sort of assume that they'll be there for next 10 years or so at least. >> And what's also true is not everyone can do everything. >> Yeah, exactly. So you have to pick the provider based on all these sort of three sets of high level criteria, if you will. And I think the multicloud should be your last choice. Like you should not be gearing up for that by default but it should be by design, as Chuck said. >> Okay, so I need to ask you what does Supercloud in my opinion, look like five, 10 years out? What's the outcome of a good Supercloud structure? What's it look like? Where did it come from? How did it get there? What's your take? >> I think Supercloud is getting born in the absence of having standards around cloud. That's what it is. Because we don't have standards, we long, or we want the services at different cloud providers, Which have same APIs and there's less learning curve or almost zero learning curve for our developers and operators to learn that stuff. Snowflake is one example and VMware Stack is available at different cloud providers. That's sort of infrastructure as a service example if you will. And snowflake is a sort of data warehouse example and they're going down the stack. Well, they're trying to expand. So there are many examples like that. What was the question again? >> Is Supercloud 10 years out? What does it look like? What's the components? >> Yeah, I think the Supercloud 10 years out will expand because we will expand the software stack faster than the hardware stack and hardware stack will be expanding of course, with the custom chips and all that. There was the huge event yesterday was happening from AWS. >> Yeah, the Silicon. >> Silicon Day. And that's an eyeopening sort of movement and the whole technology consumption, if you will. >> And yeah, the differentiation with the chips with supply chain kind of herding right now, we think it's going to be a forcing function for more cloud adoption. Because if you can't buy networking gear you going to go to the cloud. >> Yeah, so Supercloud to me in 10 years, it will be bigger, better in the likes of HashiCorp. Actually, I think we need likes of HashiCorp on the infrastructure as a service side. I think they will be part of the Supercloud. They are kind of sitting on the side right now kind of a good vendor lost in transition kind of thing. That sort of thing. >> It's like Kubernetes, we'll just close out here. We'll make a statement. Is Kubernetes a developer thing or an infrastructure thing? It's an ops thing. I mean, people are coming out and saying Kubernetes is not a developer issue. >> It's ops thing. >> It's an ops thing. It's in operation, it's under the hood. So you, again, this infrastructure's a service integrating this super pass layer as Dave Vellante and Wikibon call it. >> Yeah, it's ops thing, actually, which enables developers to get that the Azure service, like you can deploy your software in sort of different format containers, and then you don't care like what VMs are those? And, but Serverless is the sort of arising as well. It was hard for a while now it's like the lull state, but I think Serverless will be better in next three to five years on. >> Well, certainly the hyperscale is like AWS and Azure and others have had great CapEx and investments. They need to stay ahead, in your opinion, final question, how do they stay ahead? 'Cause, AWS is not going to stand still nor will Azure, they're pedaling as fast as they can. Google's trying to figure out where they fit in. Are they going to be a real cloud or a software stack? Same with Oracle. To me, it's really, the big race is now with AWS and Azure's nipping at their heels. Hyperscale, what do they need to do to differentiate going forward? >> I think they are in a limbo. They, on one side, they don't want to compete with their customers who are sitting on top of them, likes of Snowflake and others, right? And VMware as well. But at the same time, they have to keep expanding and keep innovating. And they're debating within their themselves. Like, should we compete with these guys? Should we launch similar sort of features and functionality? Or should we keep it open? And what I have heard as of now that internally at AWS, especially, they're thinking about keeping it open and letting people sort of (inaudible)- >> And you see them buying some the Cerner with Oracle that bought Cerner, Amazon bought a healthcare company. I think the likes of MongoDB, Snowflake, Databricks, are perfect examples of what we'll see I think on the AWS side. Azure, I'm not so sure, they like to have a little bit more control at the top of the stack with the SaaS, but I think Databricks has been so successful open source, Snowflake, a little bit more proprietary and closed than Databricks. They're doing well is on top of data, and MongoDB has got great success. All of these things compete with AWS higher level services. So, that advantage of those companies not having the CapEx investment and then going multiple clouds on other ecosystems that's a path of customers. Stay one, go fast, get traction, then go. >> That's huge. Actually the last sort comment I want to make is that, Also, that you guys include this in the definition of Supercloud, the likes of Capital One and Soner sort of vendors, right? So they are verticals, Capital One is in this financial vertical, and then Soner which Oracle bar they are in this healthcare vertical. And remember in the beginning of the cloud and when the cloud was just getting born. We used to say that we will have the community clouds which will be serving different verticals. >> Specialty clouds. >> Specialty clouds, community clouds. And actually that is happening now at very sort of small level. But I think it will start happening at a bigger level. The Goldman Sachs and others are trying to build these services on the financial front risk management and whatnot. I think that will be- >> Well, what's interesting, which you're bringing up a great discussion. We were having discussions around these vertical clouds like Goldman Sachs Capital One, Liberty Mutual. They're going all in on one native cloud then going into multiple clouds after, but then there's also the specialty clouds around functionality, app identity, data security. So you have multiple 3D dimensional clouds here. You can have a specialty cloud just on identity. I mean, identity on Amazon is different than Azure. Huge issue. >> Yeah, I think at some point we have to distinguish these things, which are being built on top of these infrastructure as a service, in past with a platform, a service, which is very close to infrastructure service, like the lines are blurred, we have to distinguish these two things from these Superclouds. Actually, what we are calling Supercloud maybe there'll be better term, better name, but we are all industry path actually, including myself and you or everybody else. Like we tend to mix these things up. I think we have to separate these things a little bit to make things (inaudible) >> Yeah, I think that's what the super path thing's about because you think about the next generation SaaS has to be solved by innovations of the infrastructure services, to your point about HashiCorp and others. So it's not as clear as infrastructure platform, SaaS. There's going to be a lot of interplay between this levels of services. >> Yeah, we are in this flasker situation a lot of developers are lost. A lot of operators are lost in this transition and it's just like our economies right now. Like I was reading at CNBC today, and here's sort of headline that people are having hard time understanding what state the economy is in. And so same is true with our technology economy. Like we don't know what state we are in. It's kind of it's in the transition phase right now. >> Well we're definitely in a bad economy relative to the consumer market. I've said on theCUBE publicly, Dave has as well, not as aggressive. I think the tech is still in a boom. I don't think there's tech bubble at all that's bursting, I think, the digital transformation from post COVID is going to continue. And this is the first recession downturn where the hyperscalers have been in market, delivering the economic value, almost like they're pumping on all cylinders and going to the next level. Go back to 2008, Amazon web services, where were they? They were just emerging out. So the cloud economic impact has not been factored into the global GDP relationship. I think all the firms that are looking at GDP growth and tech spend as a correlation, are completely missing the boat on the fact that cloud economics and digital transformation is a big part of the new economics. So refactoring business models this is continuing and it's just the early days. >> Yeah, I have said that many times that cloud works good in the bad economy and cloud works great in the good economy. Do you know why? Because there are different type of workloads in the good economy. A lot of experimentation, innovative solutions go into the cloud. You can do experimentation that you have extra money now, but in the bad economy you don't want to spend the CapEx because don't have money. Money is expensive at that point. And then you want to keep working and you don't need (inaudible) >> I think inflation's a big factor too right now. Well, Sarbjeet, great to see you. Thanks for coming into our studio for our stage performance for Supercloud 22, this is a pilot episode that we're going to get a consortium of experts Cloud RRT like yourselves, in the conversation to discuss what the architecture is. What is a taxonomy? What are the key building blocks and what things need to be in place for Supercloud capability? Because it's clear that if without standards, without defacto standards, we're at this tipping point where if it all comes together, not all one company can do everything. Customers want choice, but they also want to go fast too. So DevOps is working. It's going the next level. We see this as Supercloud. So thank you so much for your participation. >> Thanks for having me. And I'm looking forward to listen to the other sessions (inaudible) >> We're going to take it on A stickers. We'll take it on the internet. I'm John Furrier, stay tuned for more Supercloud 22 coverage, here at the Palo Alto studios in one minute. (bright music)

Published Date : Aug 11 2022

SUMMARY :

Good to see you. It's in stealth mode right as a steady state into the what's now, the Supercloud has that I'm not a big fan of the name So in the cloud era, it's AWS, And the question that's on the table here And it's not a strategy, and you have been a Microsoft It's the ops that are now have to level up and ops of the traditional enterprise. have to spin up operating teams the process, if you are kind of as Dave calls the calisthenics, And the third tier And that's true, they want choice. and we sort of assume And what's also true is not And I think the multicloud in the absence of having faster than the hardware stack and the whole technology Because if you can't buy networking gear in the likes of HashiCorp. and saying Kubernetes is It's in operation, it's under the hood. get that the Azure service, Well, certainly the But at the same time, they at the top of the stack with the SaaS, And remember in the beginning of the cloud on the financial front risk So you have multiple 3D like the lines are blurred, by innovations of the It's kind of it's in the So the cloud economic but in the bad economy you in the conversation to discuss And I'm looking forward to listen We'll take it on the internet.

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Closing Remarks | Supercloud22


 

(gentle upbeat music) >> Welcome back everyone, to "theCUBE"'s live stage performance here in Palo Alto, California at "theCUBE" Studios. I'm John Furrier with Dave Vellante, kicking off our first inaugural Supercloud event. It's an editorial event, we wanted to bring together the best in the business, the smartest, the biggest, the up-and-coming startups, venture capitalists, everybody, to weigh in on this new Supercloud trend, this structural change in the cloud computing business. We're about to run the Ecosystem Speaks, which is a bunch of pre-recorded companies that wanted to get their voices on the record, so stay tuned for the rest of the day. We'll be replaying all that content and they're going to be having some really good commentary and hear what they have to say. I had a chance to interview and so did Dave. Dave, this is our closing segment where we kind of unpack everything or kind of digest and report. So much to kind of digest from the conversations today, a wide range of commentary from Supercloud operating system to developers who are in charge to maybe it's an ops problem or maybe Oracle's a Supercloud. I mean, that was debated. So so much discussion, lot to unpack. What was your favorite moments? >> Well, before I get to that, I think, I go back to something that happened at re:Invent last year. Nick Sturiale came up, Steve Mullaney from Aviatrix; we're going to hear from him shortly in the Ecosystem Speaks. Nick Sturiale's VC said "it's happening"! And what he was talking about is this ecosystem is exploding. They're building infrastructure or capabilities on top of the CapEx infrastructure. So, I think it is happening. I think we confirmed today that Supercloud is a thing. It's a very immature thing. And I think the other thing, John is that, it seems to me that the further you go up the stack, the weaker the business case gets for doing Supercloud. We heard from Marianna Tessel, it's like, "Eh, you know, we can- it was easier to just do it all on one cloud." This is a point that, Adrian Cockcroft just made on the panel and so I think that when you break out the pieces of the stack, I think very clearly the infrastructure layer, what we heard from Confluent and HashiCorp, and certainly VMware, there's a real problem there. There's a real need at the infrastructure layer and then even at the data layer, I think Benoit Dageville did a great job of- You know, I was peppering him with all my questions, which I basically was going through, the Supercloud definition and they ticked the box on pretty much every one of 'em as did, by the way Ali Ghodsi you know, the big difference there is the philosophy of Republicans and Democrats- got open versus closed, not to apply that to either one side, but you know what I mean! >> And the similarities are probably greater than differences. >> Berkely, I would probably put them on the- >> Yeah, we'll put them on the Democrat side we'll make Snowflake the Republicans. But so- but as we say there's a lot of similarities as well in terms of what their objectives are. So, I mean, I thought it was a great program and a really good start to, you know, an industry- You brought up the point about the industry consortium, asked Kit Colbert- >> Yep. >> If he thought that was something that was viable and what'd they say? That hyperscale should lead it? >> Yeah, they said hyperscale should lead it and there also should be an industry consortium to get the voices out there. And I think VMware is very humble in how they're putting out their white paper because I think they know that they can't do it all and that they do not have a great track record relative to cloud. And I think, but they have a great track record of loyal installed base ops people using VMware vSphere all the time. >> Yeah. >> So I think they need a catapult moment where they can catapult to the cloud native which they've been working on for years under Raghu and the team. So the question on VMware is in the light of Broadcom, okay, acquisition of VMware, this is an opportunity or it might not be an opportunity or it might be a spin-out or something, I just think VMware's got way too much engineering culture to be ignored, Dave. And I think- well, I'm going to watch this very closely because they can pull off some sort of rallying moment. I think they could. And then you hear the upstarts like Platform9, Rafay Systems and others they're all like, "Yes, we need to unify behind something. There needs to be some sort of standard". You know, we heard the argument of you know, more standards bodies type thing. So, it's interesting, maybe "theCUBE" could be that but we're going to certainly keep the conversation going. >> I thought one of the most memorable statements was Vittorio who said we- for VMware, we want our cake, we want to eat it too and we want to lose weight. So they have a lot of that aspirations there! (John laughs) >> And then I thought, Adrian Cockcroft said you know, the devs, they want to get married. They were marrying everybody, and then the ops team, they have to deal with the divorce. >> Yeah. >> And I thought that was poignant. It's like, they want consistency, they want standards, they got to be able to scale And Lori MacVittie, I'm not sure you agree with this, I'd have to think about it, but she was basically saying, all we've talked about is devs devs devs for the last 10 years, going forward we're going to be talking about ops. >> Yeah, and I think one of the things I learned from this day and looking back, and some kind of- I've been sauteing through all the interviews. If you zoom out, for me it was the epiphany of developers are still in charge. And I've said, you know, the developers are doing great, it's an ops security thing. Not sure I see that the way I was seeing before. I think what I learned was the refactoring pattern that's emerging, In Sik Rhee brought this up from Vertex Ventures with Marianna Tessel, it's a nuanced point but I think he's right on which is the pattern that's emerging is developers want ease-of-use tooling, they're driving the change and I think the developers in the devs ops ethos- it's never going to be separate. It's going to be DevOps. That means developers are driving operations and then security. So what I learned was it's not ops teams leveling up, it's devs redefining what ops is. >> Mm. And I think that to me is where Supercloud's going to be interesting- >> Forcing that. >> Yeah. >> Forcing the change because the structural change is open sources thriving, devs are still in charge and they still want more developers, Vittorio "we need more developers", right? So the developers are in charge and that's clear. Now, if that happens- if you believe that to be true the domino effect of that is going to be amazing because then everyone who gets on the wrong side of history, on the ops and security side, is going to be fighting a trend that may not be fight-able, you know, it might be inevitable. And so the winners are the ones that are refactoring their business like Snowflake. Snowflake is a data warehouse that had nothing to do with Amazon at first. It was the developers who said "I'm going to refactor data warehouse on AWS". That is a developer-driven refactorization and a business model. So I think that's the pattern I'm seeing is that this concept refactoring, patterns and the developer trajectory is critical. >> I thought there was another great comment. Maribel Lopez, her Lord of the Rings comment: "there will be no one ring to rule them all". Now at the same time, Kit Colbert, you know what we asked him straight out, "are you the- do you want to be the, the Supercloud OS?" and he basically said, "yeah, we do". Now, of course they're confined to their world, which is a pretty substantial world. I think, John, the reason why Maribel is so correct is security. I think security's a really hard problem to solve. You've got cloud as the first layer of defense and now you've got multiple clouds, multiple layers of defense, multiple shared responsibility models. You've got different tools for XDR, for identity, for governance, for privacy all within those different clouds. I mean, that really is a confusing picture. And I think the hardest- one of the hardest parts of Supercloud to solve. >> Yeah, and I thought the security founder Gee Rittenhouse, Piyush Sharrma from Accurics, which sold to Tenable, and Tony Kueh, former head of product at VMware. >> Right. >> Who's now an investor kind of looking for his next gig or what he is going to do next. He's obviously been extremely successful. They brought up the, the OS factor. Another point that they made I thought was interesting is that a lot of the things to do to solve the complexity is not doable. >> Yeah. >> It's too much work. So managed services might field the bit. So, and Chris Hoff mentioned on the Clouderati segment that the higher level services being a managed service and differentiating around the service could be the key competitive advantage for whoever does it. >> I think the other thing is Chris Hoff said "yeah, well, Web 3, metaverse, you know, DAO, Superclouds" you know, "Stupercloud" he called it and this bring up- It resonates because one of the criticisms that Charles Fitzgerald laid on us was, well, it doesn't help to throw out another term. I actually think it does help. And I think the reason it does help is because it's getting people to think. When you ask people about Supercloud, they automatically- it resonates with them. They play back what they think is the future of cloud. So Supercloud really talks to the future of cloud. There's a lot of aspects to it that need to be further defined, further thought out and we're getting to the point now where we- we can start- begin to say, okay that is Supercloud or that isn't Supercloud. >> I think that's really right on. I think Supercloud at the end of the day, for me from the simplest way to describe it is making sure that the developer experience is so good that the operations just happen. And Marianna Tessel said, she's investing in making their developer experience high velocity, very easy. So if you do that, you have to run on premise and on the cloud. So hybrid really is where Supercloud is going right now. It's not multi-cloud. Multi-cloud was- that was debunked on this session today. I thought that was clear. >> Yeah. Yeah, I mean I think- >> It's not about multi-cloud. It's about operationally seamless operations across environments, public cloud to on-premise, basically. >> I think we got consensus across the board that multi-cloud, you know, is a symptom Chuck Whitten's thing of multi-cloud by default versus multi- multi-cloud has not been a strategy, Kit Colbert said, up until the last couple of years. Yeah, because people said, "oh we got all these multiple clouds, what do we do with it?" and we got this mess that we have to solve. Whereas, I think Supercloud is something that is a strategy and then the other nuance that I keep bringing up is it's industries that are- as part of their digital transformation, are building clouds. Now, whether or not they become superclouds, I'm not convinced. I mean, what Goldman Sachs is doing, you know, with AWS, what Walmart's doing with Azure connecting their on-prem tools to those public clouds, you know, is that a supercloud? I mean, we're going to have to go back and really look at that definition. Or is it just kind of a SAS that spans on-prem and cloud. So, as I said, the further you go up the stack, the business case seems to wane a little bit but there's no question in my mind that from an infrastructure standpoint, to your point about operations, there's a real requirement for super- what we call Supercloud. >> Well, we're going to keep the conversation going, Dave. I want to put a shout out to our founding supporters of this initiative. Again, we put this together really fast kind of like a pilot series, an inaugural event. We want to have a face-to-face event as an industry event. Want to thank the founding supporters. These are the people who donated their time, their resource to contribute content, ideas and some cash, not everyone has committed some financial contribution but we want to recognize the names here. VMware, Intuit, Red Hat, Snowflake, Aisera, Alteryx, Confluent, Couchbase, Nutanix, Rafay Systems, Skyhigh Security, Aviatrix, Zscaler, Platform9, HashiCorp, F5 and all the media partners. Without their support, this wouldn't have happened. And there are more people that wanted to weigh in. There was more demand than we could pull off. We'll certainly continue the Supercloud conversation series here on "theCUBE" and we'll add more people in. And now, after this session, the Ecosystem Speaks session, we're going to run all the videos of the big name companies. We have the Nutanix CEOs weighing in, Aviatrix to name a few. >> Yeah. Let me, let me chime in, I mean you got Couchbase talking about Edge, Platform 9's going to be on, you know, everybody, you know Insig was poopoo-ing Oracle, but you know, Oracle and Azure, what they did, two technical guys, developers are coming on, we dig into what they did. Howie Xu from Zscaler, Paula Hansen is going to talk about going to market in the multi-cloud world. You mentioned Rajiv, the CEO of Nutanix, Ramesh is going to talk about multi-cloud infrastructure. So that's going to run now for, you know, quite some time here and some of the pre-record so super excited about that and I just want to thank the crew. I hope guys, I hope you have a list of credits there's too many of you to mention, but you know, awesome jobs really appreciate the work that you did in a very short amount of time. >> Well, I'm excited. I learned a lot and my takeaway was that Supercloud's a thing, there's a kind of sense that people want to talk about it and have real conversations, not BS or FUD. They want to have real substantive conversations and we're going to enable that on "theCUBE". Dave, final thoughts for you. >> Well, I mean, as I say, we put this together very quickly. It was really a phenomenal, you know, enlightening experience. I think it confirmed a lot of the concepts and the premises that we've put forth, that David Floyer helped evolve, that a lot of these analysts have helped evolve, that even Charles Fitzgerald with his antagonism helped to really sharpen our knives. So, you know, thank you Charles. And- >> I like his blog, by the I'm a reader- >> Yeah, absolutely. And it was great to be back in Palo Alto. It was my first time back since pre-COVID, so, you know, great job. >> All right. I want to thank all the crew and everyone. Thanks for watching this first, inaugural Supercloud event. We are definitely going to be doing more of these. So stay tuned, maybe face-to-face in person. I'm John Furrier with Dave Vellante now for the Ecosystem chiming in, and they're going to speak and share their thoughts here with "theCUBE" our first live stage performance event in our studio. Thanks for watching. (gentle upbeat music)

Published Date : Aug 9 2022

SUMMARY :

and they're going to be having as did, by the way Ali Ghodsi you know, And the similarities on the Democrat side And I think VMware is very humble So the question on VMware is and we want to lose weight. they have to deal with the divorce. And I thought that was poignant. Not sure I see that the Mm. And I think that to me is where And so the winners are the ones that are of the Rings comment: the security founder Gee Rittenhouse, a lot of the things to do So, and Chris Hoff mentioned on the is the future of cloud. is so good that the public cloud to on-premise, basically. So, as I said, the further and all the media partners. So that's going to run now for, you know, I learned a lot and my takeaway was and the premises that we've put forth, since pre-COVID, so, you know, great job. and they're going to speak

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Winning Cloud Models - De facto Standards or Open Clouds | Supercloud22


 

(bright upbeat music) >> Welcome back, everyone, to the "Supercloud 22." I'm John Furrier, host of "The Cube." This is the Cloud-erati panel, the distinguished experts who have been there from day one, watching the cloud grow, from building clouds, and all open source stuff as well. Just great stuff. Good friends of "The Cube," and great to introduce back on "The Cube," Adrian Cockcroft, formerly with Netflix, formerly AWS, retired, now commentating here in "The Cube," as well as other events. Great to see you back out there, Adrian. Lori MacVittie, Cloud Evangelist with F5, also wrote a great blog post on supercloud, as well as Dave Vellante as well, setting up the supercloud conversation, which we're going to get into, and Chris Hoff, who's the CTO and CSO of LastPass who's been building clouds, and we know him from "The Cube" before with security and cloud commentary. Welcome, all, back to "The Cube" and supercloud. >> Thanks, John. >> Hi. >> All right, Lori, we'll start with you to get things going. I want to try to sit back, as you guys are awesome experts, and involved from building, and in the trenches, on the front lines, and Adrian's coming out of retirement, but Lori, you wrote the post setting the table on supercloud. Let's start with you. What is supercloud? What is it evolving into? What is the north star, from your perspective? >> Well, I don't think there's a north star yet. I think that's one of the reasons I wrote it, because I had a clear picture of this in my mind, but over the past, I don't know, three, four years, I keep seeing, in research, my own and others', complexity, multi-cloud. "We can't manage it. They're all different. "We have trouble. What's going on? "We can't do anything right." And so digging into it, you start looking into, "Well, what do you mean by complexity?" Well, security. Migration, visibility, performance. The same old problems we've always had. And so, supercloud is a concept that is supposed to overlay all of the clouds and normalize it. That's really what we're talking about, is yet another abstraction layer that would provide some consistency that would allow you to do the same security and monitor things correctly. Cornell University actually put out a definition way back in 2016. And they said, "It's an architecture that enables migration "across different zones or providers," and I think that's important, "and provides interfaces to everything, "makes it consistent, and normalizes the network," basically brings it all together, but it also extends to private clouds. Sometimes we forget about that piece of it, and I think that's important in this, so that all your clouds look the same. So supercloud, big layer on top, makes everything wonderful. It's unicorns again. >> It's interesting. We had multiple perspectives. (mumbles) was like Snowflake, who built on top of AWS. Jerry Chan, who we heard from earlier today, Greylock Penn's "Castles in the Cloud" saying, "Hey, you can have a moat, "you can build an advantage and have differentiation," so startups are starting to build on clouds, that's the native cloud view, and then, of course, they get success and they go to all the other clouds 'cause they got customers in the ecosystem, but it seems that all the cloud players, Chris, you commented before we came on today, is that they're all fighting for the customer's workloads on their infrastructure. "Come bring your stuff over to here, "and we'll make it run better." And all your developers are going to be good. Is there a problem? I mean, or is this something else happening here? Is there a real problem? >> Well, I think the north star's over there, by the way, Lori. (laughing) >> Oh, there it is. >> Right there. The supercloud north star. So indeed I think there are opportunities. Whether you call them problems or not, John, I think is to be determined. Most companies have, especially if they're a large enterprise, whether or not they've got an investment in private cloud or not, have spent time really trying to optimize their engineering and workload placement on a single cloud. And that, regardless of your choice, as we take the big three, whether it's Amazon, Google, or Microsoft, each of them have their pros and cons for various types of workloads. And so you'll see a lot of folks optimizing for a particular cloud, and it takes a huge effort up and down the stack to just get a single cloud right. That doesn't take into consideration integrations with software as a service, instantiated, oftentimes, on top of infrastructure of the service that you need to supplement where the obstruction layer ends in infrastructure of the service. You've seen most IS players starting to now move up-chain, as we predicted years ago, to platform as a service, but platforms of various types. So I definitely see it as an opportunity. Previous employers have had multiple clouds, but they were very specifically optimized for the types of workloads, for example, in, let's say, AWS versus GCP, based on the need for different types and optimized compute platforms that each of those providers ran. We never, in that particular case, thought about necessarily running the same workloads across both clouds, because they had different pricing models, different security models, et cetera. And so the challenge is really coming down to the fact that, what is the cost benefit analysis of thinking about multi-cloud when you can potentially engineer the resiliency or redundancy, all the in-season "ilities" that you might need to factor into your deployments on a single cloud, if they are investing at the pace in which they are? So I think it's an opportunity, and it's one that continues to evolve, but this just reminds me, your comments remind me, of when we were talking about OpenStack versus AWS. "Oh, if there were only APIs that existed "that everybody could use," and you saw how that went. So I think that the challenge there is, what is the impetus for a singular cloud provider, any of the big three, deciding that they're going to abstract to a single abstraction layer and not be able to differentiate from the competitors? >> Yeah, and that differentiation's going to be big. I mean, assume that the clouds aren't going to stay still like AWS and just not stop innovating. We see the devs are doing great, Adrian, open source is bigger and better than ever, but now that's been commercialized into enterprise. It's an ops problem. So to Chris's point, the cost benefit analysis is interesting, because do companies have to spin up multiple operations teams, each with specialized training and tooling for the clouds that they're using, and does that open up a can of worms, or is that a good thing? I mean, can you design for this? I mean, is there an architecture or taxonomy that makes it work, or is it just the cart before the horse, the solution before the problem? >> Yeah, well, I think that if you look at any large vendor... Sorry, large customer, they've got a bit of everything already. If you're big enough, you've bought something from everybody at some point. So then you're trying to rationalize that, and trying to make it make sense. And I think there's two ways of looking at multi-cloud or supercloud, and one is that the... And practically, people go best of breed. They say, "Okay, I'm going to get my email "from Google or Microsoft. "I'm going to run my applications on AWS. "Maybe I'm going to do some AI machine learning on Google, "'cause those are the strengths of the platforms." So people tend to go where the strength is. So that's multi-cloud, 'cause you're using multiple clouds, and you still have to move data and make sure they're all working together. But then what Lori's talking about is trying to make them all look the same and trying to get all the security architectures to be the same and put this magical layer, this unicorn magical layer that, "Let's make them all look the same." And this is something that the CIOs have wanted for years, and they keep trying to buy it, and you can sell it, but the trouble is it's really hard to deliver. And I think, when I go back to some old friends of ours at Enstratius who had... And back in the early days of cloud, said, "Well, we'll just do an API that abstracts "all the cloud APIs into one layer." Enstratius ended up being sold to Dell a few years ago, and the problem they had was that... They didn't have any problem selling it. The problem they had was, a year later, when it came up for renewal, the developers all done end runs around it were ignoring it, and the CIOs weren't seeing usage. So you can sell it, but can you actually implement it and make it work well enough that it actually becomes part of your core architecture without, from an operations point of view, without having the developers going directly to their favorite APIs around them? And I'm not sure that you can really lock an organization down enough to get them onto a layer like that. So that's the way I see it. >> You just defined- >> You just defined shadow shadow IT. (laughing) That's pretty- (crosstalk) >> Shadow shadow IT, yeah. >> Yeah, shadow shadow it. >> Yeah. >> Yeah. >> I mean, this brings up the question, I mean, is there really a problem? I mean, I guess we'll just jump to it. What is supercloud? If you can have the magic outcome, what is it? Enstratius rendered in with automation? The security issues? Kubernetes is hot. What is the supercloud dream? I guess that's the question. >> I think it's got easier than it was five, 10 years ago. Kubernetes gives you a bunch of APIs that are common across lots of different areas, things like Snowflake or MongoDB Atlas. There are SaaS-based services, which are across multiple clouds from vendors that you've picked. So it's easier to build things which are more portable, but I still don't think it's easy to build this magic API that makes them all look the same. And I think that you're going to have leaky abstractions and security being... Getting the security right's going to be really much more complex than people think. >> What about specialty superclouds, Chris? What's your view on that? >> Yeah, I think what Adrian is alluding to, those leaky abstractions, are interesting, especially from the security perspective, 'cause I think what you see is if you were to happen to be able to thin slice across a set of specific types of workloads, there is a high probability given today that, at least on two of the three major clouds, you could get SaaS providers that sit on those same infrastructure of the service clouds for you, string them together, and have a service that technically is abstracted enough from the things you care about to work on one, two, or three, maybe not all of them, but most SaaS providers in the security space, or identity space, data space, for example, coexist on at least Microsoft and AWS, if not all three, with Google. And so you could technically abstract a service to the point that you let that level of abstract... Like Lori said, no computer science problem could not be... So, no computer science problem can't be solved with more layers of abstraction or misdirection... Or redirection. And in that particular case, if you happen to pick the right vendors that run on all three clouds, you could possibly get close. But then what that really talks about is then, if you built your seven-layer dip model, then you really have specialty superclouds spanning across infrastructure of the service clouds. One for your identity apps, one for data and data layers, to normalize that, one for security, but at what cost? Because you're going to be charged not for that service as a whole, but based on compute resources, based on how these vendors charge across each cloud. So again, that cost-benefit ratio might start being something that is rather imposing from a budgetary perspective. >> Lori, weigh in on this, because the enterprise people love to solve complexity with more complexity. Here, we need to go the other way. It's a commodity. So there has to be a better way. >> I think I'm hearing two fundamental assumptions. One, that a supercloud would force the existing big three to implement some sort of equal API. Don't agree with that. There's no business case for that. There's no reason that could compel them to do that. Otherwise, we would've convinced them to do that, what? 10, 15 years ago when we said we need to be interoperable. So it's not going to happen there. They don't have a good reason to do that. There's no business justification for that. The other presumption, I think, is that we would... That it's more about the services, the differentiated services, that are offered by all of these particular providers, as opposed to treating the core IaaS as the commodity it is. It's compute, it's some storage, it's some networking. Look at that piece. Now, pull those together by... And it's not OpenStack. That's not the answer, it wasn't the answer, it's not the answer now, but something that can actually pull those together and abstract it at a different layer. So cloud providers don't have to change, 'cause they're not going to change, but if someone else were to build that architecture to say, "all right, I'm going to treat all of this compute "so you can run your workloads," as Chris pointed out, "in the best place possible. "And we'll help you do that "by being able to provide those cost benefit analysis, "'What's the best performance, what are you doing,' "And then provide that as a layer." So I think that's really where supercloud is going, 'cause I think that's what a lot of the market actually wants in terms of where they want to run their workloads, because we're seeing that they want to run workloads at the edge, "a lot closer to me," which is yet another factor that we have to consider, and how are you going to be moving individual workloads around? That's the holy grail. Let's move individual workloads to where they're the best performance, the security, cost optimized, and then one layer up. >> Yeah, I think so- >> John Considine, who ultimately ran CloudSwitch, that sold to Verizon, as well as Tom Gillis, who built Bracket, are both rolling in their graves, 'cause what you just described was exactly that. (Lori laughing) Well, they're not even dead yet, so I can't say they're rolling in their graves. Sorry, Tom. Sorry, John. >> Well, how do hyperscalers keep their advantage with all this? I mean, to that point. >> Native services and managed services on top of it. Look how many flavors of managed Kubernetes you have. So you have a choice. Roll your own, or go with a managed service, and then differentiate based on the ability to take away and simplify some of that complexity. Doesn't mean it's more secure necessarily, but I do think we're seeing opportunities where those guys are fighting tooth and nail to keep you on a singular cloud, even though, to Lori's point, I agree, I don't think it's about standardized APIs, 'cause I think that's never going to happen. I do think, though, that SaaS-y supercloud model that we were talking about, layering SaaS that happens to span all the three infrastructure of the service are probably more in line with what Lori was talking about. But I do think that portability of workload is given to you today within lots of ways. But again, how much do you manage, and how much performance do you give up by running additional abstraction layers? And how much security do you give up by having to roll your own and manage that? Because the whole point was, in many cases... Cloud is using other people's computers, so in many cases, I want to manage as little of it as I possibly can. >> I like this whole SaaS angle, because if you had the old days, you're on Amazon Web Services, hey, if you build a SaaS application that runs on Amazon, you're all great, you're born in the cloud, just like that generations of startups. Great. Now when you have this super pass layer, as Dave Vellante was riffing on his analysis, and Lori, you were getting into this pass layer that's kind of like SaaS-y, what's the SaaS equation look like? Because that, to me, sounds like a supercloud version of saying, "I have a workload that runs on all the clouds equally." I just don't think that's ever going to happen. I agree with you, Chris, on that one. But I do see that you can have an abstraction that says, "Hey, I don't really want to get in the weeds. "I don't want to spend a lot of ops time on this. "I just want it to run effectively, and magic happens," or, as you said, some layer there. How does that work? How do you see this super pass layer, if anything, enabling a different SaaS game? >> I think you hit on it there. The last like 10 or so years, we've been all focused on developers and developer productivity, and it's all about the developer experience, and it's got to be good for them, 'cause they're the kings. And I think the next 10 years are going to be very focused on operations, because once you start scaling out, it's not about developers. They can deliver fast or slow, it doesn't matter, but if you can't scale it out, then you've got a real problem. So I think that's an important part of it, is really, what is the ops experience, and what is the best way to get those costs down? And this would serve that purpose if it was done right, which, we can argue about whether that's possible or not, but I don't have to implement it, so I can say it's possible. >> Well, are we going to be getting into infrastructure as code moves into "everything is code," security, data, (laughs) applications is code? I mean, "blank" is code, fill in the blank. (Lori laughing) >> Yeah, we're seeing more of that with things like CDK and Pulumi, where you are actually coding up using a real language rather than the death by YAML or whatever. How much YAML can you take? But actually having a real language so you're not trying to do things in parsing languages. So I think that's an interesting trend. You're getting some interesting templates, and I like what... I mean, the counterexample is that if you just go deep on one vendor, then maybe you can go faster and it is simpler. And one of my favorite vendor... Favorite customers right now that I've been talking to is Liberty Mutual. Went very deep and serverless first on AWS. They're just doing everything there, and they're using CDK Patterns to do it, and they're going extremely fast. There's a book coming out called "The Value Flywheel" by Dave Anderson, it's coming out in a few months, to just detail what they're doing, but that's the counterargument. If you could pick one vendor, you can go faster, you can get that vendor to do more for you, and maybe get a bigger discount so you're not splitting your discounts across vendors. So that's one aspect of it. But I think, fundamentally, you're going to find the CIOs and the ops people generally don't like sitting on one vendor. And if that single vendor is a horizontal platform that's trying to make all the clouds look the same, now you're locked into whatever that platform was. You've still got a platform there. There's still something. So I think that's always going to be something that the CIOs want, but the developers are always going to just pick whatever the best tool for building the thing is. And a analogy here is that the developers are dating and getting married, and then the operations people are running the family and getting divorced. And all the bad parts of that cycle are in the divorce end of it. You're trying to get out of a vendor, there's lawyers, it's just a big mess. >> Who's the lawyer in this example? (crosstalk) >> Well... (laughing) >> Great example. (crosstalk) >> That's why ops people don't like lock-in, because they're the ones trying to unlock. They aren't the ones doing the lock-in. They're the ones unlocking, when developers, if you separate the two, are the ones who are going, picking, having the fun part of it, going, trying a new thing. So they're chasing a shiny object, and then the ops people are trying to untangle themselves from the remains of that shiny object a few years later. So- >> Aren't we- >> One way of fixing that is to push it all together and make it more DevOps-y. >> Yeah, that's right. >> But that's trying to put all the responsibilities in one place, like more continuous improvement, but... >> Chris, what's your reaction to that? Because you're- >> No, that's exactly what I was going to bring up, yeah, John. And 'cause we keep saying "devs," "dev," and "ops" and I've heard somewhere you can glue those two things together. Heck, you could even include "sec" in the middle of it, and "DevSecOps." So what's interesting about what Adrian's saying though, too, is I think this has a lot to do with how you structure your engineering teams and how you think about development versus operations and security. So I'm building out a team now that very much makes use of, thanks to my brilliant VP of Engineering, a "Team Topologies" approach, which is a very streamlined and product oriented way of thinking about, for example, in engineering, if you think about team structures, you might have people that build the front end, build the middle tier, and the back end, and then you have a product that needs to make use of all three components in some form. So just from getting stuff done, their ability then has to tie to three different groups, versus building a team that's streamlined that ends up having front end, middleware, and backend folks that understand and share standards but are able to uncork the velocity that's required to do that. So if you think about that, and not just from an engineering development perspective, but then you couple in operations as a foundational layer that services them with embedded capabilities, we're putting engineers and operations teams embedded in those streamlined teams so that they can run at the velocity that they need to, they can do continuous integration, they can do continuous deployment. And then we added CS, which is continuously secure, continuous security. So instead of having giant, centralized teams, we're thinking there's a core team, for example, a foundational team, that services platform, makes sure all the trains are running on time, that we're doing what we need to do foundationally to make the environments fully dev and operator and security people functional. But then ultimately, we don't have these big, monolithic teams that get into turf wars. So, to Adrian's point about, the operators don't like to be paned in, well, they actually have a say, ultimately, in how they architect, deploy, manage, plan, build, and operate those systems. But at the same point in time, we're all looking at that problem across those teams and go... Like if one streamline team says, "I really want to go run on Azure, "because I like their services better," the reality is the foundational team has a larger vote versus opinion on whether or not, functionally, we can satisfy all of the requirements of the other team. Now, they may make a fantastic business case and we play rock, paper, scissors, and we do that. Right now, that hasn't really happened. We look at the balance of AWS, we are picking SaaS-y, supercloud vendors that will, by the way, happen to run on three platforms, if we so choose to expand there. So we have a similar interface, similar capability, similar processes, but we've made the choice at LastPass to go all in on AWS currently, with respect to how we deliver our products, for all the reasons we just talked about. But I do think that operations model and how you build your teams is extremely important. >> Yeah, and to that point- >> And has the- (crosstalk) >> The vendors themselves need optionality to the customer, what you're saying. So, "I'm going to go fast, "but I need to have that optionality." I guess the question I have for you guys is, what is today's trade-off? So if the decision point today is... First of all, I love the go-fast model on one cloud. I think that's my favorite when I look at all this, and then with the option, knowing that I'm going to have the option to go to multiple clouds. But everybody wants lock-in on the vendor side. Is that scale, is that data advantage? I mean, so the lock-in's a good question, and then also the trade-offs. What do people have to do today to go on a supercloud journey to have an ideal architecture and taxonomy, and what's the right trade-offs today? >> I think that the- Sorry, just put a comment and then let Lori get a word in, but there's a lot of... A lot of the market here is you're building a product, and that product is a SaaS product, and it needs to run somewhere. And the customers that you're going to... To get the full market, you need to go across multiple suppliers, most people doing AWS and Azure, and then with Google occasionally for some people. But that, I think, has become the pattern that most of the large SaaS platforms that you'd want to build out of, 'cause that's the fast way of getting something that's going to be stable at scale, it's got functionality, you'd have to go invest in building it and running it. Those platforms are just multi-cloud platforms, they're running across them. So Snowflake, for example, has to figure out how to make their stuff work on more than one cloud. I mean, they started on one, but they're going across clouds. And I think that that is just the way it's going to be, because you're not going to get a broad enough view into the market, because there isn't a single... AWS doesn't have 100% of the market. It's maybe a bit more than them, but Azure has got a pretty solid set of markets where it is strong, and it's market by market. So in some areas, different people in some places in the world, and different vertical markets, you'll find different preferences. And if you want to be across all of them with your data product, or whatever your SaaS product is, you're just going to have to figure this out. So in some sense, the supercloud story plays best with those SaaS providers like the Snowflakes of this world, I think. >> Lori? >> Yeah, I think the SaaS product... Identity, whatever, you're going to have specialized. SaaS, superclouds. We already see that emerging. Identity is becoming like this big SaaS play that crosses all clouds. It's not just for one. So you get an evolution going on where, yes, I mean, every vendor who provides some kind of specific functionality is going to have to build out and be multi-cloud, as it were. It's got to work equally across them. And the challenge, then, for them is to make it simple for both operators and, if required, dev. And maybe that's the other lesson moving forward. You can build something that is heaven for ops, but if the developers won't use it, well, then you're not going to get it adopted. But if you make it heaven for the developers, the ops team may not be able to keep it secure, keep everything. So maybe we have to start focusing on both, make it friendly for both, at least. Maybe it won't be the perfect experience, but gee, at least make it usable for both sides of the equation so that everyone can actually work in concert, like Chris was saying. A more comprehensive, cohesive approach to delivery and deployment. >> All right, well, wrapping up here, I want to just get one final comment from you guys, if you don't mind. What does supercloud look like in five years? What's the Nirvana, what's the steady state of supercloud in five to 10 years? Or say 10 years, make it easier. (crosstalk) Five to 10 years. Chris, we'll start with you. >> Wow. >> Supercloud, what's it look like? >> Geez. A magic pane, a single pane of glass. (laughs) >> Yeah, I think- >> Single glass of pain. >> Yeah, a single glass of pain. Thank you. You stole my line. Well, not mine, but that's the one I was going to use. Yeah, I think what is really fascinating is ultimately, to answer that question, I would reflect on market consolidation and market dynamics that happens even in the SaaS space. So we will see SaaS companies combining in focal areas to be able to leverage the positions, let's say, in the identity space that somebody has built to provide a set of compelling services that help abstract that identity problem or that security problem or that instrumentation and observability problem. So take your favorite vendors today. I think what we'll end up seeing is more consolidation in SaaS offerings that run on top of infrastructure of the service offerings to where a supercloud might look like something I described before. You have the combination of your favorite interoperable identity, observability, security, orchestration platforms run across them. They're sold as a stack, whether it be co-branded by an enterprise vendor that sells all of that and manages it for you or not. But I do think that... You talked about, I think you said, "Is this an innovator's dilemma?" No, I think it's an integrator's dilemma, as it has always ultimately been. As soon as you get from Genesis to Bespoke Build to product to then commoditization, the cycle starts anew. And I think we've gotten past commoditization, and we're looking at niche areas. So I see just the evolution, not necessarily a revolution, of what we're dealing with today as we see more consolidation in the marketplace. >> Lori, what's your take? Five years, 10 years, what does supercloud look like? >> Part of me wants to take the pie in the sky unicorn approach. "No, it will be beautiful. "One button, and things will happen," but I've seen this cycle many times before, and that's not going to happen. And I think Chris has got it pretty close to what I see already evolving. Those different kinds of super services, basically. And that's really what we're talking about. We call them SaaS, but they're... X is a service. Everything is a service, and it's really a supercloud that can run anywhere, but it presents a different interface, because, well, it's easier. And I think that's where we're going to go, and that's just going to get more refined. And yes, a lot of consolidation, especially on the observability side, but that's also starting to consume the security side, which is really interesting to watch. So that could be a little different supercloud coming on there that's really focused on specific types of security, at least, that we'll layer across, and then we'll just hook them all together. It's an API first world, and it seems like that's going to be our standard for the next while of how we integrate everything. So superclouds or APIs. >> Awesome. Adrian... Adrian, take us home. >> Yeah, sure. >> What's your- I think, and just picking up on Lori's point that these are web services, meaning that you can just call them from anywhere, they don't have to run everything in one place, they can stitch it together, and that's really meant... It's somewhat composable. So in practice, people are going to be composable. Can they compose their applications on multiple platforms? But I think the interesting thing here is what the vendors do, and what I'm seeing is vendors running software on other vendors. So you have Google building platforms that, then, they will support on AWS and Azure and vice versa. You've got AWS's distro of Kubernetes, which they now give you as a distro so you can run it on another platform. So I think that trend's going to continue, and it's going to be, possibly, you pick, say, an AWS or a Google software stack, but you don't run it all on AWS, you run it in multiple places. Yeah, and then the other thing is the third tier, second, third tier vendors, like, I mean, what's IBM doing? I think in five years time, IBM is going to be a SaaS vendor running on the other clouds. I mean, they're already halfway there. To be a bit more controversial, I guess it's always fun to... Like I don't work for a corporate entity now. No one tells me what I can say. >> Bring it on. >> How long can Google keep losing a billion dollars a quarter? They've either got to figure out how to make money out of this thing, or they'll end up basically being a software stack on another cloud platform as their, likely, actual way they can make money on it. Because you've got to... And maybe Oracle, is that a viable cloud platform that... You've got to get to some level of viability. And I think the second, third tier of vendors in five, 10 years are going to be running on the primary platform. And I think, just the other final thing that's really driving this right now. If you try and place an order right now for a piece of equipment for your data center, key pieces of equipment are a year out. It's like trying to buy a new fridge from like Sub-Zero or something like that. And it's like, it's a year. You got to wait for these things. Any high quality piece of equipment. So you go to deploy in your data center, and it's like, "I can't get stuff in my data center. "Like, the key pieces I need, I can't deploy a whole system. "We didn't get bits and pieces of it." So people are going to be cobbling together, or they're going, "No, this is going to cloud, because the cloud vendors "have a much stronger supply chain to just be able "to give you the system you need. "They've got the capacity." So I think we're going to see some pandemic and supply chain induced forced cloud migrations, just because you can't build stuff anymore outside the- >> We got to accelerate supercloud, 'cause they have the supply. They are the chain. >> That's super smart. That's the benefit of going last. So I'm going to scoop in real quick. I can't believe we can call this "Web3 Supercloud," because none of us said "Web3." Don't forget DAO. (crosstalk) (indistinct) You have blockchain, blockchain superclouds. I mean, there's some very interesting distributed computing stuff there, but we'll have to do- >> (crosstalk) We're going to call that the "Cubeverse." The "Cubeverse" is coming. >> Oh, the "Cubeverse." All right. >> We will be... >> That's very meta. >> In the metaverse, Cubeverse soon. >> "Stupor cloud," perhaps. But anyway, great points, Adrian and Lori. Loved it. >> Chris, great to see you. Adrian, Lori, thanks for coming on. We've known each other for a long time. You guys are part of the cloud-erati, the group that has been in there from day one, and watched it evolve, and you get the scar tissue to prove it, and the experience. So thank you so much for sharing your commentary. We'll roll this up and make it open to everybody as additional content. We'll call this the "outtakes," the longer version. But really appreciate your time, thank you. >> Thank you. >> Thanks so much. >> Okay, we'll be back with more "Supercloud 22" right after this. (bright upbeat music)

Published Date : Aug 7 2022

SUMMARY :

Great to see you back out there, Adrian. and in the trenches, some consistency that would allow you are going to be good. by the way, Lori. and it's one that continues to evolve, I mean, assume that the and the problem they had was that... You just defined shadow I guess that's the question. Getting the security right's going to be the things you care about So there has to be a better way. build that architecture to say, that sold to Verizon, I mean, to that point. is given to you today within lots of ways. But I do see that you can and it's got to be good for code, fill in the blank. And a analogy here is that the developers (crosstalk) are the ones who are going, is to push it all together all the responsibilities the operators don't like to be paned in, the option to go to multiple clouds. and it needs to run somewhere. And maybe that's the other of supercloud in five to 10 years? A magic pane, a single that happens even in the SaaS space. and that's just going to get more refined. Adrian, take us home. and it's going to be, So people are going to be cobbling They are the chain. So I'm going to scoop in real quick. call that the "Cubeverse." Oh, the "Cubeverse." In the metaverse, But anyway, great points, Adrian and Lori. and you get the scar tissue to with more "Supercloud

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Breaking Analysis: What we hope to learn at Supercloud22


 

>> From theCUBE studios in Palo Alto in Boston bringing you data driven insights from theCUBE and ETR. This is breaking analysis with Dave Vellante. >> The term Supercloud is somewhat new, but the concepts behind it have been bubbling for years, early last decade when NIST put forth a definition of cloud computing it said services had to be accessible over a public network essentially cutting the on-prem crowd out of the cloud conversation. Now a guy named Chuck Hollis, who was a field CTO at EMC at the time and a prolific blogger objected to that criterion and laid out his vision for what he termed a private cloud. Now, in that post, he showed a workload running both on premises and in a public cloud sharing the underlying resources in an automated and seamless manner. What later became known more broadly as hybrid cloud that vision as we now know, really never materialized, and we were left with multi-cloud sets of largely incompatible and disconnected cloud services running in separate silos. The point is what Hollis laid out, IE the ability to abstract underlying infrastructure complexity and run workloads across multiple heterogeneous estates with an identical experience is what super cloud is all about. Hello and welcome to this week's Wikibon cube insights powered by ETR and this breaking analysis. We share what we hope to learn from super cloud 22 next week, next Tuesday at 9:00 AM Pacific. The community is gathering for Supercloud 22 an inclusive pilot symposium hosted by theCUBE and made possible by VMware and other founding partners. It's a one day single track event with more than 25 speakers digging into the architectural, the technical, structural and business aspects of Supercloud. This is a hybrid event with a live program in the morning running out of our Palo Alto studio and pre-recorded content in the afternoon featuring industry leaders, technologists, analysts and investors up and down the technology stack. Now, as I said up front the seeds of super cloud were sewn early last decade. After the very first reinvent we published our Amazon gorilla post, that scene in the upper right corner here. And we talked about how to differentiate from Amazon and form ecosystems around industries and data and how the cloud would change IT permanently. And then up in the upper left we put up a post on the old Wikibon Wiki. Yeah, it used to be a Wiki. Check out my hair by the way way no gray, that's how long ago this was. And we talked about in that post how to compete in the Amazon economy. And we showed a graph of how IT economics were changing. And cloud services had marginal economics that looked more like software than hardware at scale. And this would reset, we said opportunities for both technology sellers and buyers for the next 20 years. And this came into sharper focus in the ensuing years culminating in a milestone post by Greylock's Jerry Chen called Castles in the Cloud. It was an inspiration and catalyst for us using the term Supercloud in John Furrier's post prior to reinvent 2021. So we started to flesh out this idea of Supercloud where companies of all types build services on top of hyperscale infrastructure and across multiple clouds, going beyond multicloud 1.0, if you will, which was really a symptom, as we said, many times of multi-vendor at least that's what we argued. And despite its fuzzy definition, it resonated with people because they knew something was brewing, Keith Townsend the CTO advisor, even though he frankly, wasn't a big fan of the buzzy nature of the term Supercloud posted this awesome Blackboard on Twitter take a listen to how he framed it. Please play the clip. >> Is VMware the right company to make the super cloud work, term that Wikibon came up with to describe the taking of discreet services. So it says RDS from AWS, cloud compute engines from GCP and authentication from Azure to build SaaS applications or enterprise applications that connect back to your data center, is VMware's cross cloud vision 'cause it is just a vision today, the right approach. Or should you be looking towards companies like HashiCorp to provide this overall capability that we all agree, or maybe you don't that we need in an enterprise comment below your thoughts. >> So I really like that Keith has deep practitioner knowledge and lays out a couple of options. I especially like the examples he uses of cloud services. He recognizes the need for cross cloud services and he notes this capability is aspirational today. Remember this was eight or nine months ago and he brings HashiCorp into the conversation as they're one of the speakers at Supercloud 22 and he asks the community, what they think, the thing is we're trying to really test out this concept and people like Keith are instrumental as collaborators. Now I'm sure you're not surprised to hear that mot everyone is on board with the Supercloud meme, in particular Charles Fitzgerald has been a wonderful collaborator just by his hilarious criticisms of the concept. After a couple of super cloud posts, Charles put up his second rendition of "Supercloudifragilisticexpialidoucious". I mean, it's just beautiful, but to boot, he put up this picture of Baghdad Bob asking us to just stop, Bob's real name is Mohamed Said al-Sahaf. He was the minister of propaganda for Sadam Husein during the 2003 invasion of Iraq. And he made these outrageous claims of, you know US troops running in fear and putting down their arms and so forth. So anyway, Charles laid out several frankly very helpful critiques of Supercloud which has led us to really advance the definition and catalyze the community's thinking on the topic. Now, one of his issues and there are many is we said a prerequisite of super cloud was a super PaaS layer. Gartner's Lydia Leong chimed in saying there were many examples of successful PaaS vendors built on top of a hyperscaler some having the option to run in more than one cloud provider. But the key point we're trying to explore is the degree to which that PaaS layer is purpose built for a specific super cloud function. And not only runs in more than one cloud provider, Lydia but runs across multiple clouds simultaneously creating an identical developer experience irrespective of a state. Now, maybe that's what Lydia meant. It's hard to say from just a tweet and she's a sharp lady, so, and knows more about that market, that PaaS market, than I do. But to the former point at Supercloud 22, we have several examples. We're going to test. One is Oracle and Microsoft's recent announcement to run database services on OCI and Azure, making them appear as one rather than use an off the shelf platform. Oracle claims to have developed a capability for developers specifically built to ensure high performance low latency, and a common experience for developers across clouds. Another example we're going to test is Snowflake. I'll be interviewing Benoit Dageville co-founder of Snowflake to understand the degree to which Snowflake's recent announcement of an application development platform is perfect built, purpose built for the Snowflake data cloud. Is it just a plain old pass, big whoop as Lydia claims or is it something new and innovative, by the way we invited Charles Fitz to participate in Supercloud 22 and he decline saying in addition to a few other somewhat insulting things there's definitely interesting new stuff brewing that isn't traditional cloud or SaaS but branding at all super cloud doesn't help either. Well, indeed, we agree with part of that and we'll see if it helps advanced thinking and helps customers really plan for the future. And that's why Supercloud 22 has going to feature some of the best analysts in the business in The Great Supercloud Debate. In addition to Keith Townsend and Maribel Lopez of Lopez research and Sanjeev Mohan from former Gartner analyst and principal at SanjMo participated in this session. Now we don't want to mislead you. We don't want to imply that these analysts are hopping on the super cloud bandwagon but they're more than willing to go through the thought experiment and mental exercise. And, we had a great conversation that you don't want to miss. Maribel Lopez had what I thought was a really excellent way to think about this. She used TCP/IP as an historical example, listen to what she said. >> And Sanjeev Mohan has some excellent thoughts on the feasibility of an open versus de facto standard getting us to the vision of Supercloud, what's possible and what's likely now, again, I don't want to imply that these analysts are out banging the Supercloud drum. They're not necessarily doing that, but they do I think it's fair to say believe that something new is bubbling and whether it's called Supercloud or multicloud 2.0 or cross cloud services or whatever name you choose it's not multicloud of the 2010s and we chose Supercloud. So our goal here is to advance the discussion on what's next in cloud and Supercloud is meant to be a term to describe that future of cloud and specifically the cloud opportunities that can be built on top of hyperscale, compute, storage, networking machine learning, and other services at scale. And that is why we posted this piece on Answering the top 10 questions about Supercloud. Many of which were floated by Charles Fitzgerald and others in the community. Why does the industry need another term what's really new and different? And what is hype? What specific problems does Supercloud solve? What are the salient characteristics of Supercloud? What's different beyond multicloud? What is a super pass? Is it necessary to have a Supercloud? How will applications evolve on superclouds? What workloads will run? All these questions will be addressed in detail as a way to advance the discussion and help practitioners and business people understand what's real today. And what's possible with cloud in the near future. And one other question we'll address is who will build super clouds? And what new entrance we can expect. This is an ETR graphic that we showed in a previous episode of breaking analysis, and it lays out some of the companies we think are building super clouds or in a position to do so, by the way the Y axis shows net score or spending velocity and the X axis depicts presence in the ETR survey of more than 1200 respondents. But the key callouts to this slide in addition to some of the smaller firms that aren't yet showing up in the ETR data like Chaossearch and Starburst and Aviatrix and Clumio but the really interesting additions are industry players Walmart with Azure, Capital one and Goldman Sachs with AWS, Oracle, with Cerner. These we think are early examples, bubbling up of industry clouds that will eventually become super clouds. So we'll explore these and other trends to get the community's input on how this will all play out. These are the things we hope you'll take away from Supercloud 22. And we have an amazing lineup of experts to answer your question. Technologists like Kit Colbert, Adrian Cockcroft, Mariana Tessel, Chris Hoff, Will DeForest, Ali Ghodsi, Benoit Dageville, Muddu Sudhakar and many other tech athletes, investors like Jerry Chen and In Sik Rhee the analyst we featured earlier, Paula Hansen talking about go to market in a multi-cloud world Gee Rittenhouse talking about cloud security, David McJannet, Bhaskar Gorti of Platform9 and many, many more. And of course you, so please go to theCUBE.net and register for Supercloud 22, really lightweight reg. We're not doing this for lead gen. We're doing it for collaboration. If you sign in you can get the chat and ask questions in real time. So don't miss this inaugural event Supercloud 22 on August 9th at 9:00 AM Pacific. We'll see you there. Okay. That's it for today. Thanks for watching. Thank you to Alex Myerson who's on production and manages the podcast. Kristen Martin and Cheryl Knight. They help get the word out on social media and in our newsletters. And Rob Hof is our editor in chief over at SiliconANGLE. Does some really wonderful editing. Thank you to all. Remember these episodes are all available as podcasts wherever you listen, just search breaking analysis podcast. I publish each week on wikibon.com and Siliconangle.com. And you can email me at David.Vellantesiliconangle.com or DM me at Dvellante, comment on my LinkedIn post. Please do check out ETR.AI for the best survey data in the enterprise tech business. This is Dave Vellante for theCUBE insights powered by ETR. Thanks for watching. And we'll see you next week in Palo Alto at Supercloud 22 or next time on breaking analysis. (calm music)

Published Date : Aug 5 2022

SUMMARY :

This is breaking analysis and buyers for the next 20 years. Is VMware the right company is the degree to which that PaaS layer and specifically the cloud opportunities

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Supercloud22


 

(upbeat music) >> On August 9th at 9:00 am Pacific, we'll be broadcasting live from theCUBE Studios in Palo Alto, California. Supercloud22, an open industry event made possible by VMware. Supercloud22 will lay out the future of multi-cloud services in the 2020s. John Furrier and I will be hosting a star lineup, including Kit Colbert, VMware CTO, Benoit Dageville, co-founder of Snowflake, Marianna Tessel, CTO of Intuit, Ali Ghodsi, CEO of Databricks, Adrian Cockcroft, former CTO of Netflix, Jerry Chen of Greylock, Chris Hoff aka Beaker, Maribel Lopez, Keith Townsend, Sanjiv Mohan, and dozens of thought leaders. A full day track with 17 sessions. You won't want to miss Supercloud22. Go to thecube.net to mark your calendar and learn more about this free hybrid event. We'll see you there. (upbeat music)

Published Date : Jul 30 2022

SUMMARY :

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Denise Hayman, Sonrai Security | AWS re:Inforce 2022


 

(bright music) >> Welcome back everyone to the live Cube coverage here in Boston, Massachusetts for AWS re:Inforce 22, with a great guest here, Denise Hayman, CRO, Chief Revenue of Sonrai Security. Sonrai's a featured partner of Season Two, Episode Four of the upcoming AWS Startup Showcase, coming in late August, early September. Security themed startup focused event, check it out. awsstartups.com is the site. We're on Season Two. A lot of great startups, go check them out. Sonrai's in there, now for the second time. Denise, it's great to see you. Thanks for coming on. >> Ah, thanks for having me. >> So you've been around the industry for a while. You've seen the waves of innovation. We heard encrypt everything today on the keynote. We heard a lot of cloud native. They didn't say shift left but they said don't bolt on security after the fact, be in the CI/CD pipeline or the DevStream. All that's kind of top of line, Amazon's talking cloud native all the time. This is kind of what you guys are in the middle of. I've covered your company, you've been on theCUBE before. Your, not you, but your teammates have. You guys have a unique value proposition. Take a minute to explain for the folks that don't know, we'll dig into it, but what you guys are doing. Why you're winning. What's the value proposition. >> Yeah, absolutely. So, Sonrai is, I mean what we do is it's, we're a total cloud solution, right. Obviously, right, this is what everybody says. But what we're dealing with is really, our superpower has to do with the data and identity pieces within that framework. And we're tying together all the relationships across the cloud, right. And this is a unique thing because customers are really talking to us about being able to protect their sensitive data, protect their identities. And not just people identities but the non-people identity piece is the hardest thing for them to reign in. >> Yeah. >> So, that's really what we specialize in. >> And you guys doing good, and some good reports on good sales, and good meetings happening here. Here at the show, the big theme to me, and again, listening to the keynotes, you hear, you can see what's, wasn't talk about. >> Mm-hmm. >> Ransomware wasn't talked about much. They didn't talk about air-gapped. They mentioned ransomware I think once. You know normal stuff, teamwork, encryption everywhere. But identity was sprinkled in everywhere. >> Mm-hmm. >> And I think one of the, my favorite quotes was, I wrote it down, We've security in the development cycle CSD, they didn't say shift left. Don't bolt on any of that. Now, that's not new information. We know that don't bolt, >> Right. >> has been around for a while. He said, lessons learned, this is Stephen Schmidt, who's the CSO, top dog on security, who has access to what and why over permissive environments creates chaos. >> Absolutely. >> This is what you guys reign in. >> It is. >> Explain, explain that. >> Yeah, I mean, we just did a survey actually with AWS and Forrester around what are all the issues in this area that, that customers are concerned about and, and clouds in particular. One of the things that came out of it is like 95% of clouds are, what's called over privileged. Which means that there's access running amok, right. I mean, it, it is, is a crazy thing. And if you think about the, the whole value proposition of security it's to protect sensitive data, right. So if, if it's permissive out there and then sensitive data isn't being protected, I mean that, that's where we really reign it in. >> You know, it's interesting. I zoom out, I just put my historian hat on going back to the early days of my career in late eighties, early nineties. There's always, when you have these inflection points, there's always these problems that are actually opportunities. And DevOps, infrastructure as code was all about APS, all about the developer. And now open source is booming, open source is the software industry. Open source is it in the world. >> Right. >> That's now the software industry. Cloud scale has hit and now you have the Devs completely in charge. Now, what suffers now is the Ops and the Sec, Second Ops. Now Ops, DevOps. Now, DevSecOps is where all the action is. >> Yep. >> So the, the, the next thing to do is build an abstraction layer. That's what everyone's trying to do, build tools and platforms. And so that's where the action is here. This is kind of where the innovation's happening because the networks aren't the, aren't in charge anymore either. So, you now have this new migration up to higher level services and opportunities to take the complexity away. >> Mm-hmm. >> Because what's happened is customers are getting complexity. >> That's right. >> They're getting it shoved in their face, 'cause they want to do good with DevOps, scale up. But by default their success is also their challenge. >> Right. >> 'Cause of complexity. >> That's exactly right. >> This is, you agree with that. >> I do totally agree with that. >> If you, you believe that, then what's next. What happens next? >> You know, what I hear from customers has to do with two specific areas is they're really trying to understand control frameworks, right. And be able to take these scenarios and build them into something that they, where they can understand where the gaps are, right. And then on top of that building in automation. So, the automation is a, is a theme that we're hearing from everybody. Like how, how do they take and do things like, you know it's what we've been hearing for years, right. How do we automatically remediate? How do we automatically prioritize? How do we, how do we build that in so that they're not having to hire people alongside that, but can use software for that. >> The automation has become key. You got to find it first. >> Yes. >> You guys are also part of the DevCycle too. >> Yep. >> Explain that piece. So, I'm a developer, I'm an organization. You guys are on the front end. You're not bolt-on, right? >> We can do either. We prefer it when customers are willing to use us, right. At the very front end, right. Because anything that's built in the beginning doesn't have the extra cycles that you have to go through after the fact, right. So, if you can build security right in from the beginning and have the ownership where it needs to be, then you're not having to, to deal with it afterwards. >> Okay, so how do you guys, I'm putting my customer hat on for a second. A little hard, hard question, hard problem. I got active directory on Azure. I got, IM over here with AWS. I wanted them to look the same. Now, my on-premises, >> Ah. >> Is been booming, now I got cloud operations, >> Right. >> So, DevOps has moved to my premise and edge. So, what do I do? Do I throw everything out, do a redo. How do you, how do you guys talk about, talk to customers that have that chance, 'cause a lot of them are old school. >> Right. >> ID. >> And, and I think there's a, I mean there's an important distinction here which is there's the active directory identities right, that customers are used to. But then there's this whole other area of non-people identities, which is compute power and privileges and everything that gets going when you get you know, machines working together. And we're finding that it's about five-to-one in terms of how many identities are non-human identities versus human identity. >> Wow. >> So, so you actually have to look at, >> So, programmable access, basically. >> Yeah. Yes, absolutely. Right. >> Wow. >> And privileges and roles that are, you know accessed via different ways, right. Because that's how it's assigned, right. And people aren't really paying that close attention to it. So, from that scenario, like the AD thing of, of course that's important, right. To be able to, to take that and lift it into your cloud but it's actually even bigger to look at the bigger picture with the non-human identities, right. >> What about the CISOs out there that you talk to. You're in the front lines, >> Yep. >> talking to customers and you see what's coming on the roadmap. >> Yep. >> So, you kind of get the best of both worlds. See what they, what's coming out of engineering. What's the biggest problem CISOs are facing now? Is it the sprawl of the problems, the hacker space? Is it not enough talent? What, I mean, I see the fear, what are, what are they facing? How do you, how do you see that, and then what's your conversations like? >> Yeah. I mean the, the answer to that is unfortunately yes, right. They're dealing with all of those things. And, and here we are at the intersection of, you know, this huge complex thing around cloud that's happening. There's already a gap in terms of resources nevermind skills that are different skills than they used to have. So, I hear that a lot. The, the bigger thing I think I hear is they're trying to take the most advantage out of their current team. So, they're again, worried about how to operationalize things. So, if we bring this on, is it going to mean more headcount. Is it going to be, you know things that we have to invest in differently. And I was actually just with a CISO this morning, and the whole team was, was talking about the fact that bringing us on means they have, they can do it with less resource. >> Mm-hmm. >> Like this is a a resource help for them in this particular area. So, that that was their value proposition for us, which I loved. >> Let's talk about Adrian Cockcroft who retired from AWS. He was at Netflix before. He was a big DevOps guy. He talks about how agility's been great because from a sales perspective the old model was, he called it the, the big Indian wedding. You had to get everyone together, do a POC, you know, long sales cycles for big tech investments, proprietary. Now, open sources like speed dating. You can know what's good quickly and and try things quicker. How is that, how is that impacting your sales motions. Your customer engagements. Are they fast? Are they, are they test-tried before they buy? What's the engagement model that you, you see happening that the customers like the best. >> Yeah, hey, you know, because of the fact that we're kind of dealing with this serious part of the problem, right. With the identities and, and dealing with data aspects of it it's not as fast as I would like it to be, right. >> Yeah, it's pretty important, actually. >> They still need to get in and understand it. And then it's different if you're AWS environment versus other environments, right. We have to normalize all of that and bring it together. And it's such a new space, >> Yeah. >> that they all want to see it first. >> Yeah. >> Right, so. >> And, and the consequences are pretty big. >> They're huge. >> Yeah. >> Right, so the, I mean, the scenario here is we're still doing, in some cases we'll do workshops instead of a POV or a POC. 90% of the time though we're still doing a POV. >> Yeah, you got to. >> Right. So, they can see what it is. >> They got to get their hands on it. >> Yep. >> This is one of those things they got to see in action. What is the best-of-breed? If you had to say best-of-breed in identity looks like blank. How would you describe that from a customer's perspective? What do they need the most? Is it robustness? What's some of the things that you guys see as differentiators for having a best-of-breed solution like you guys have. >> A best-of-breed solution. I mean, for, for us, >> Or a relevant solution for that matter, for the solution. >> Yeah. I mean, for us, this, again, this identity issue it, for us, it's depth and it's continuous monitoring, right. Because the issue in the cloud is that there are new privileges that come out every single day, like to the tune of like 35,000 a year. So, even if at this exact moment, it's fine. It's not going to be in another moment, right. So, having that continuous monitoring in there, and, and it solves this issue that we hear from a lot of customers also around lateral movement, right. Because like a piece of compute can be on and off, >> Yeah, yeah, yeah. >> within a few seconds, right. So, you can't use any of the old traditional things anymore. So to me, it's the continuous monitoring I think that's important. >> I think that, and the lateral movement piece, >> Yep. >> that you guys have is what I hear the most of the biggest fears. >> Mm-hmm. >> Someone gets in here and can move around, >> That's right. >> and that's dangerous. >> Mm-hmm. And, and no traditional tools will see it. >> Yeah. Yeah. >> Right. There's nothing in there unless you're instrumented down to that level, >> Yeah. >> which is what we do. You're not going to see it. >> I mean, when someone has a firewall, a perimeter based system, yeah, I'm in the castle, I'm moving around, but that's not the case here. This is built for full observability, >> That's right. >> Yet there's so many vulnerabilities. >> It's all open. Mm-hmm, yeah. And, and our view too, is, I mean you bring up vulnerabilities, right. It, it is, you know, a little bit of the darling, right. People start there. >> Yep. >> And, and our belief in our view is that, okay, that's nice. But, and you do have to do that. You have to be able to see everything right, >> Yep. >> to be able to operationalize it. But if you're not dealing with the sensitive data pieces right, and the identities and stuff that's at the core of what you're trying to do >> Yeah. >> then you're not going to solve the problem. >> Yeah. Denise, I want to ask you. Because you make what was it, five-to-one was the machine to humans. I think that's actually might be low, on the low end. If you could imagine. If you believe that's true. >> Yep. >> I believe that's true by the way If microservices continues to be the, be the wave. >> Oh, it'll just get bigger. >> Which it will. It's going to much bigger. >> Yeah. >> Turning on and off, so, the lateral movement opportunities are going to be greater. >> Yep. >> That's going to be a bigger factor. Okay, so how do I protect myself. Now, 'cause developer productivity is also important. >> Mm-hmm. >> 'Cause, I've heard horror stories like, >> Yep. >> Yeah, my Devs are cranking away. Uh-oh, something's out there. We don't know about it. Everyone has to stop, have a meeting. They get pulled off their task. It's kind of not agile. >> Right. Right. >> I mean, >> Yeah. And, and, in that vein, right. We have built the product around what we call swim lanes. So, the whole idea is we're prioritizing based on actual impact and context. So, if it's a sandbox, it probably doesn't matter as much as if it's like operational code that's out there where customers are accessing it, right. Or it's accessing sensitive data. So, we look at it from a swim lane perspective. When we try to get whoever needs to solve it back to the person that is responsible for it. So we can, we can set it up that way. >> Yeah. I think that, that's key insight into operationalizing this. >> Yep. >> And remediation is key. >> Yes. >> How, how much, how important is the timing of that. When you talk to your customer, I mean, timing is obviously going to be longer, but like seeing it's one thing, knowing what to do is another. >> Yep. >> Do you guys provide that? Is that some of the insights you guys provide? >> We do, it's almost like, you know, us. The, and again, there's context that's involved there, right? >> Yeah. >> So, some remediation from a priority perspective doesn't have to be immediate. And some of it is hair on fire, right. So, we provide actually, >> Yeah. >> a recommendation per each of those situations. And, and in some cases we can auto remediate, right. >> Yeah. >> If, it depends on what the customer's comfortable with, right. But, when I talk to customers about what is their favorite part of what we do it is the auto remediation. >> You know, one of the things on the keynotes, not to, not to go off tangent, one second here but, Kurt who runs platforms at AWS, >> Mm-hmm. >> went on his little baby project that he loves was this automated, automatic reasoning feature. >> Mm-hmm. >> Which essentially is advanced machine learning. >> Right. >> That can connect the dots. >> Yep. >> Not just predict stuff but like actually say this doesn't belong here. >> Right. >> That's advanced computer science. That's heavy duty coolness. >> Mm-hmm. >> So, operationalizing that way, the way you're saying it I'm imagining there's some future stuff coming around the corner. Can you share how you guys are working with AWS specifically? Is it with Amazon? You guys have your own secret sauce for the folks watching. 'Cause this remediation should, it only gets harder. You got to, you have to be smarter on your end, >> Yep. >> with your engineers. What's coming next. >> Oh gosh, I don't know how much of what's coming next I can share with you, except for tighter and tighter integrations with AWS, right. I've been at three meetings already today where we're talking about different AWS services and how we can be more tightly integrated and what's things we want out of their APIs to be able to further enhance what we can offer to our customers. So, there's a lot of those discussions happening right now. >> What, what are some of those conversations like? Without revealing. >> I mean, they have to do with, >> Maybe confidential privilege. >> privileged information. I don't mean like privileged information. >> Yep. I mean like privileges, right, >> Right. >> that are out there. >> Like what you can access, and what you can't. >> What you can, yes. And who and what can access it and what can't. And passing that information on to us, right. To be able to further remediate it for an AWS customer. That's, that's one. You know, things like other AWS services like CloudTrail and you know some of the other scenarios that they're talking about. Like we're, you know, we're getting deeper and deeper and deeper with the AWS services. >> Yeah, it's almost as if Amazon over the past two years in particular has been really tightly integrating as a strategy to enable their partners like you guys >> Mm-hmm. >> to be successful. Not trying to land grab. Is that true? Do you get that vibe? >> I definitely get that vibe, right. Yesterday, we spent all day in a partnership meeting where they were, you know talking about rolling out new services. I mean, they, they are in it to win it with their ecosystem. Not on, not just themselves. >> All right, Denise it's great to have you on theCUBE here as part of re:Inforce. I'll give you the last minute or so to give a plug for the company. You guys hiring? What are you guys looking for? Potential customers that are watching? Why should they buy you? Why are you winning? Give a, give the pitch. >> Yeah, absolutely. So, so yes we are hiring. We're always hiring. I think, right, in this startup world. We're growing and we're looking for talent, probably in every area right now. I know I'm looking for talent on the sales side. And, and again, the, I think the important thing about us is the, the fullness of our solution but the superpower that we have, like I said before around the identity and the data pieces and this is becoming more and more the reality for customers that they're understanding that that is the most important thing to do. And I mean, if they're that, Gartner says it, Forrester says it, like we are one of the, one of the best choices for that. >> Yeah. And you guys have been doing good. We've been following you. Thanks for coming on. >> Thank you. >> And congratulations on your success. And we'll see you at the AWS Startup Showcase in late August. Check out Sonrai Systems at AWS Startup Showcase late August. Here at theCUBE live in Boston getting all the coverage. From the keynotes, to the experts, to the ecosystem, here on theCUBE, I'm John Furrier your host. Thanks for watching. (bright music)

Published Date : Jul 26 2022

SUMMARY :

of the upcoming AWS Startup Showcase, This is kind of what you is the hardest thing for them to reign in. So, that's really Here at the show, the big theme to me, You know normal stuff, We've security in the this is Stephen Schmidt, One of the things that came out of it is open source is the software industry. Ops and the Sec, Second Ops. because the networks aren't the, Because what's happened is customers is also their challenge. that, then what's next. So, the automation is a, is a theme You got to find it first. part of the DevCycle too. You guys are on the front end. and have the ownership Okay, so how do you guys, talk to customers that have that chance, and everything that gets Right. like the AD thing of, You're in the front lines, on the roadmap. What, I mean, I see the fear, what are, the answer to that is So, that that was their that the customers like the best. because of the fact that We have to normalize all of And, and the 90% of the time though So, they can see what it is. What is the best-of-breed? I mean, for, for us, for the solution. Because the issue in the cloud is that So, you can't use any of the of the biggest fears. And, and no traditional tools will see it. down to that level, You're not going to see it. but that's not the case here. bit of the darling, right. But, and you do have to do that. that's at the core of to solve the problem. might be low, on the low end. to be the, be the wave. going to much bigger. so, the lateral movement That's going to be a bigger factor. Everyone has to stop, have a meeting. Right. So, the whole idea is that's key insight into is the timing of that. We do, it's almost like, you know, us. doesn't have to be immediate. And, and in some cases we it is the auto remediation. baby project that he loves Which essentially is but like actually say That's advanced computer science. the way you're saying it I'm imagining with your engineers. to be able to further What, what are some of I don't mean like privileged information. I mean like privileges, right, access, and what you can't. some of the other scenarios to be successful. to win it with their ecosystem. to have you on theCUBE here the most important thing to do. Thanks for coming on. From the keynotes, to the

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Bob Wise, AWS & Peder Ulander, AWS | Red Hat Summit 2021 Virtual Experience


 

(smart gentle music) >> Hey, welcome back everyone to theCUBE's coverage of Red Hat Summit 2021 virtual. I'm John Furrier, host of theCUBE, got two great guests here from AWS, Bob Wise, General Manager of Kubernetes for Amazon Web Services and Peder Ulander, Head of product marketing for the enterprise developer and open-source at AWS. Gentlemen, you guys are the core leaders in the AWS open-source initiatives. Thanks for joining us on theCUBE here for Red Hat Summit. >> Thanks for having us, John. >> Good to be here. >> So the innovation that's come from people building on top of the cloud has just been amazing. You guys, props to Amazon Web Services for constantly adding more and raising the bar on more services every year. You guys do that, and now public cloud has become so popular, and so important that now Hybrid has pushed the Edge. You got outpost with Amazon you see everyone following suit. It's pretty much clear vote of confidence from the customers that, Hybrid is the operating model of the future. And that really is about the Edge. So I want to chat with you about the open-source intersection there, so let's get into it. So we're here at Red Hat Summit. So Red Hat's an open-source company and timing is great for them. Now, part of IBM you guys have had a relationship with Red Hat for some time. Can you tell us about the partnership and how it's working together? >> Yeah, absolutely. Why don't I take that one? AWS and Red Hat have been strategic partners since, shoot, I think it's 2008 or so in the early days of AWS, when engaging with customers, we wanted to ensure that AWS was the best place for enterprises to run their Red Hat workloads. And this is super important when you think about, what Red Hat has accomplished with RHEL in the enterprise, it's running SAP, it's running Oracle's, it's running all different types of core business applications, as well as a lot of the new things that customers are innovating. And so having that relationship to ensure that not only did it work on AWS, but it actually scaled we had integration of services, we had the performance, the price all of the things that were so critical to customers was critical from day one. And we continue to evolve this relationship over time. As you see us coming into Red Hat Summit this year. >> Well, again, to the hard news here also the new service Red Hat OpenShift servers on AWS known as ROSA, the A for Amazon Red Hat OpenShift, A for Amazon Web Services, a clever acronym but really it's on AWS. What exactly is this service? What does it do? And who is it designed for? >> Well, I'll let me jump in on this one. Maybe let's start with the why? Why ROSA? Customers love using OpenShift, but they also want to use AWS. They want the best of both. So they want their peanut butter and their chocolate together in a single confection. A lot of those customers have deployed AWS, have deployed OpenShift on AWS. They want managed service simplified supply chain. We want to be able to streamline moving on premises, OpenShift workloads to AWS, naturally want good integration with AWS services. So as to the, what? Our new service jointly operated is supported by Red Hat and AWS to provide a fully managed to OpenShifts on AWS. So again, like lot of customers have been running OpenShift on AWS before this time, but of course they were managing it themselves typically. And so now they get a fully managed option with also simplified supply chain. Single support channels, single billing. >> You know, were talking before we came on camera about the acronym on AWS and people build on the clouds kind of like it's no big deal to say that, but I know it means something. I want to explain, you guys to explain this on because I know I've been scolded saying things on theCUBE that were kind of misspoken because it's easy to say, Oh yeah, I built that app. We built all this stuff on theCUBE was on AWS, but it's not on AWS. It means something from a designation standpoint what does on AWS mean? 'Cause this is OpenShift servers on AWS, we see this other companies have their products on AWS. This is specific designation. Can you share, please. >> John, when you see the branding of something like Red Hat on AWS, what that basically signals to our customers is that this is joint engineering work. This is the top of the strategic partners where we actually do a lot of joint engineering and work to make sure that we're driving the right integrations and the right experience, make sure that these things are accessible and discoverable in our console. They're treated effectively as a first-class service inside of the AWS ecosystem. So it's, there's not many of the on's, if you will. You think about SAP on VMware cloud, on AWS, and now Red Hat OpenShift on AWS, it really is that signal that helps give customers the confidence of tested, tried, trued, supported and validated service on top of AWS. And we think that's significantly better than anything else. It's easy to run an image on a VM and stuffed it into a cloud service to make it available, but customers want better, customer want tighter experiences. They want to be able to take advantage of all the great things that we have from a scale availability and performance perspective. And that's really what we're pushing towards. >> Yeah. I've seen examples specifically where when partners work with Amazon at that level of joint engineering, deeper partnerships. The results were pretty significant on the business side. So congratulations to you guys working with OpenShift and Red Hat, that's real testament to their product. But I got to ask you guys, pull the Amazon playbook out and challenge you guys, or just, create a new some commentary around the process of working backwards. Every time I talked to Andy Jassy, he always says, we work backwards from the customer and we get the requirements, and we're listening to customers. Okay, great. He loves that, he loves to say that it's true. I know that I've seen that. What is the customer work backwards document look like here? What is the, what was the need and what made this become such an important part of AWS? What was the, and then what are they saying now, now that the products out there? >> Well, OpenShift has a very wide footprint as does AWS. Some working backwards documents kind of write themselves, because now the customer demand is so strong that there's just no avoiding it. Now, it really just becomes about making sure you have a good plan so it becomes much more operational at that point. ROSA's definitely one of those services. We had so much demand and as a result, no surprise that we're getting a lot of enthusiasm for customers because so many of them asked us for it. (crosstalk) >> What's been the reaction in asking demand. That's kind of got the sense of that, but okay. So there's demand now, what's the what's the use cases? What are customers saying? What's the reaction been? >> Lot of the use cases are these Hybrid kind of use cases where a customer has a big OpenShift footprint. What we see from a lot of these customers is a strong demand for consistency in order to reduce IT sprawl. What they really want to do is have the smallest number of simplest environments they can. And so when customers that standardized on OpenShift really wants to be able to standardize OpenShifts, both in their on premises environment and on AWS and get managed service options just to remove the undifferentiated heavy lifting. >> Hey, what's your take on the product marketing side of this, where you got open-source becoming very enterprise specific, Red Hat's been there for a very long time. I've been user of Red Hat since the beginning and following them, and Linux, obviously is Linux where that's come from. But what features specifically jump out in this offering that customers are resonating around? What's the vibe here? >> John, you kind of alluded to it early on, which is I don't know that I'd necessarily call it Hybrid but the reality is our customers have environments that are on premises in the cloud and all the way out to the Edge. Today, when you think of a lot of solutions and services, it's a fractured experience that they have between those three locations. And one of our biggest commitments to our customers, just to make things super simple, remove the complexity do all of the hard work, which means, customers are looking for a consistent experience environment and tooling that spans data center to cloud, to Edge. And that's probably the biggest kind of core asset here for customers who might have standardized on OpenShift in the data centers. They come to the cloud, they want to continue to leverage those skills. I think probably one of the, an interesting one is we headed down in this path, we all know Delta Airlines. Delta is a great example of a customer who, joint customer, who have been doing stuff inside of AWS for a long time. They've been standardizing on Red Hat for a long time and bringing this together just gave them that simple extension to take their investment in Red Hat OpenShift and leverage their experience. And again, the scale and performance of what AWS brings them. >> Next question, what's next for a Red Hat OpenShift on AWS in your work with Red Hat. Where does this go next? What's the big to-do item, what do you guys see as the vision? >> I'm glad you mentioned open-source collaboration at the start there. We're taking to point out is that AWS works on the Kubernetes project upstream as does the Red Hat teams. So one of the ways that we collaborate with the Red Hat team is in open-source. One of those projects is on a new project called ACK. It was on controllers for Kubernetes and this is a kind of Kubernetes friendly way for my customers to use an API to manage AWS services. So that's one of the things that we're looking forward to as that goes GA wobbling out into both ROSA and onto our other services. >> Awesome. I got to ask you guys this while you're here, because it's very rare to get two luminaries within AWS on the open-source side. This has been a huge build-out over the many, many years for AWS, and some people really kind of don't understand kind of the position. So take a minute to clarify the position of AWS on open-source. You guys are very active in a lot of projects. You mentioned upstream with Kubernetes in other areas. I've had many countries with Adrian Cockcroft on this, as well as others within AWS. Huge proponents web services, I mean, you go back to the original Amazon. I mean, Jeff Barr was saying 15 years ago some of those API's are still in play here. API's back in 15 years ago, that was kind of not main stream at that time. So you had open standards, really made Amazon web services successful and you guys are continuing it but as the modern era is very enterprise, like and you see a lot of legacy, you seeing a lot more operations that they're going to be driven by open technologies that you guys are investing in. I'll take a minute to explain what AWS is doing and what you guys care about and your mission? >> Yeah. Well, why don't I start? And then we'll kick it over to Bob 'cause I think Bob can also talk about some of the key contribution sides, but the best way to think about it is kind of in three different pillars. So let's start with the first one, which is, around the fact of ensuring that our customer's favorite open-source projects run best on AWS. Since 2006, we've been helping our customers operationalize their open-source investments and really kind of achieve that scale and focus more on how they use and innovate on the products versus how they set up and run. And for myself being an open-source since the late 90s, the biggest opportunity, yet challenge was the access to the technology, but it still required you as a customer to learn how to set up, configure, operationalized support and sustain. AWS removes that heavy lifting and, again, back to that earlier point from the beginning of AWS, we helped customers scale and implement their Apache services, their database services, all of these different types of open-source projects to make them really work exceptionally well on AWS. And back to that point, make sure that AWS was the best place for their open-source projects. I think the second thing that we do, and you're seeing that today with what we're doing with ROSA and Red Hat is we partner with open-source leaders from Red Hat to Redis and Confluent to a number of different players out there, Grafana, and Prometheus, to even foundations like the LF and the CNCF. We partner with these leaders to ensure that we're working together to grow grow the overall experience and the overall the overall pie, if you will. And this kind of gets into that point you were making John in that, the old world legacy proprietary stuff, there's a huge chance for refresh and new opportunity and rethinking or modernization if you will, as you come into the cloud having the expertise and the partnerships with these key players is as enterprises move in, is so crucial. And then the third piece I'd like to talk about that's important to our open-source strategies is really around contribution. We have a number of projects that we've delivered ourselves. I think the two most recent ones that really come top of mind for me is, what we did with Babel Fish, as well as with OpenSearch. So contributing and driving a true open-source project that helps our customers, take advantage of things like an SQL, a proprietary to open-source SQL conversion tool, or what we're doing to make Elasticsearch, the opportune or the primary open platform for our customers. But it's not just about those services, it's also collaborating with key industry initiatives. Bob's at the forefront of that with what we're doing with the CNCF around things, like Kubernetes and Prometheus et cetera, Bob you want to jump in on some of that? >> Sure, I think the one thing I would add here is that customers love using those open-source projects. The one of the challenges with them frequently is security. And this is job zero to AWS. So a lot of the collaboration work we do, a lot of the work that we do on upstream projects is go specifically around kind of security oriented things because that is what customers expect when they come to get a managed service at AWS. Some of those efforts are somewhat unsung because you generally do more work and less talk, in security oriented things. But projects across AWS, that's always a key contribution focus for us. >> Good way to call out security too. I think that's being built-in to the everything now, that's an operating model. People call it shift-left day two operations. Whatever you want to look at it. You got this nice formation going between under the hood kind of programmability of the infrastructure at scale. And then you have the modern application development which is just beginning, programmable DevSecOps. It's funny, Bob, I'd love to get your take on this because I remember in the 80s and during the Unix generation I used to peddle software under the table. Like, here's a copy of, you just don't tell anyone, people in the younger generation don't get the fact that it wasn't always open. And so now you have open and you have this idea of an enterprise that's going to be a system management system view. So you got engineering and you got computer science kind of coming together, this SRE middle layer. You're hearing that as a, kind of a new discipline. So DevOps kind of has won. I mean, we kind of knew this for many, many years. I said this in 2013 on theCUBE actually at re-inventing. I just recently shared that clip. But okay, now you've got SecOps, DevSecOps. So now you have an era where it's a system thinking and open-source is driving all of that. So can you share your perspective because this is kind of where the puck is going. It's an open to open world. That's going to have to be open and scalable. How does open-source and you guys take it to the next level to give that same scale and reliability? What's your vision? >> The key here is really around automation and what we're seeing you could look at Kubernetes. Kubernetes, is essentially a robot. It was like the early design of it was built around robotics principles. So it's a giant software robot and the world has changed. If you just look at the influx of all kinds of automation to not just the DevOps world but to all industries, you see a similar kind of trend. And so the world of IT operations person is changing from doing the work that the robot did and replacing it with the robot to managing large numbers of robots. And in this case, the robots are like a little early and a little hard to talk to. And so, you end up using languages like YAML and other things, but it turns out robots still just do what you tell them to do. And so one of the things you have to do is be really, really careful because robots will go and do whatever it is you ask them to do. On the other hand, they're really, really good at doing that. So in the security area, they take the research points to the largest single source of security issues, being people making manual mistakes. And a lot of people are still a little bit terrified if human beings aren't touching things on the way to production. In AWS, we're terrified if humans aren't touching it. And that is a super hard chasm to cross and open-source projects have really, are really playing a big role in what's really a IT wide migration to a whole new set of, not just tools, but organizational approaches. >> What's your reaction to that? Because we're talking that essentially software concepts, because if you write bad code, the code will execute what you did. So assuming it compiles left in the old days. Now, if you're going to scale a large scale operations that has dynamic capabilities, services being initiated in terminating tear down up started, you need the automation, but if you really don't design it right, you could be screwed. This is a huge deal. >> This is one reason why we've put so much effort into getops that you can think of it as a more narrowly defined subset of the DevOps world with a specific set of principles around using kind of simplified declarative approaches, along with robots that converge the desired state, converge the system to the desired state. And when you get into large distributed systems, you end up needing to take those kinds of approaches to get it to work at scale. Otherwise you have problems. >> Yeah, just adding to that. And it's funny, you said DevOps has won. I actually think DevOps has won, but DevOps hasn't changed (indistinct) Bob, you were right, the reality is it was founded back what quite a while ago, it was more around CICD in the enterprise and the closed data center. And it was one of those where automation and runbooks took addressed the fact that, every pair of hands between service requests and service delivery recreated or created an issue. So that growth and that mental model of moving from a waterfall, agile to DevOps, you built it, you run it, type of a model, I think is really, really important. But as it comes out into the cloud, you no longer have those controls of the data center and you actually have infinite scale. So back to your point of you got to get this right. You have to architect correctly you have to make sure that your code is good, you have to make sure that you have full visibility. This is where it gets really interesting at AWS. And some of the things that we're tying in. So whether we're talking about getops like what Bob just went through, or what you brought up with DevSecOps, you also have things like, AIOps. And so looking at how we take our machine learning tools to really implement the appropriate types of code reviews to assessing your infrastructure or your choices against well-architected principles and providing automated remediation is key, adding to that is observability, developers, especially in a highly distributed environment need to have better understanding, fidelity and touchpoints of what's going on with our application as it runs in production. And so what we do with regards to the work we have in observability around Grafana and Prometheus projects only accelerate that co-whole concept of continuous monitoring and continuous observability, and then kind of really, adding to that, I think it was last month, we introduce our fault injection simulator, a chaos engineering tool that, again takes advantage of all of this automation and machine learning to really help our developers, our customers operate at scale. And make sure that when they are releasing code, they're releasing code that is not just great in a small sense, it works on my laptop, but it works great in a highly distributed massively scaled environment around the globe. >> You know, this is one of the things that impresses me about Red Hat this year. And I've said this before all the covers events I've covered with them is that they get the cloud scale piece and I think their relationship with you guys shows that I think, DevOps has won, but it's the gift that keeps giving in open-source because what you have here is no longer a conversation about the cloud moving to the cloud. It's the cloud has become the operating model. So the conversation shifts to much more complicated enterprise or, and or intelligent Edge, and whether it's industrial or human or whatever, you got a data problem. So that's about a programmability issue at scale. So what's interesting is that Red Hat is on those bandwagon. It's an operating system. I mean, basically it's a distributed computing paradigm, essentially ala AWS concept as a cloud. Now it goes to the Edge, it's just distributed services via an open-source. So what's your reaction to that? >> Yeah, it's back to the original point, John where I said, any CIO is thinking about their IT environment from data center to cloud, to Edge and the more consistency automation and, kind of tools that they're at their disposal to enable them to create that kind of, I think you started to talk about an infrastructure the whole as code infrastructure's code, it's now, almost everything is code. And that starts with the operating system, obviously. And that's why this is so critical that we're partnering with companies like Red Hat on our vision and their vision, because they aligned to where our customers were ultimately going. Bob, you want to, you want to add to that? >> Bob: No, I think you said it. >> John: You guys are crushing it. Bob, one quick question for you, while I got you here. You mentioned getops, I've heard this before, I kind of understand it. Can you just quickly define from your perspective. What is getops? >> Sure, well, getops is really taking the, I said before it's a kind of narrowed version of DevOps. Sure, it's infrastructure is code. Sure, you're doing things incrementally but the getops principle, it's back to like, what are the good, what are the best practices we are managing large numbers, large numbers of robots. And in this case, it's around this idea of declarative intent. So instead of having systems that reach into production and change things, what you do is you set up the defined declared state of the system that you want and then leave the robots to constantly work to converge the state there. That seems kind of nebulous. Let me give you like a really concrete example from Kubernetes, by the way the entire Kubernetes system design is based on this. You say, I want five pods running in production and that's running my application. So what Kubernetes does is it sits there and it constantly checks, Oh, I'm supposed to have five pods. Do I have five? Well, what happens if the machine running one of those pods goes away. Now, suddenly it goes and checks and says, Oh, I'm supposed to have five pods, but there's four pods. What action do I take to now try to get the system back to the state. So you don't have a system running, reaching out and checking externally to Kubernetes, you let Kubernetes do the heavy lifting there. And so it goes through, goes through a loop of, Oh, I need to start a new pod and then it converges the system state back to running five pods. So it's really taking that kind of declarative intent combined with constant convergence loops to fully production at scale. >> That's awesome. Well, we do a whole segment on state and stateless future, but we don't have time. I do want to summarize real quick. We're here at the Red Hat Summit 2021. You got Red Hat OpenShift on AWS. The big news, Bob and Peder tell us quickly in summary, why AWS? Why Red Hat? Why better together? Give the quick overview, Bob, we'll start with you. >> Bob, you want to kick us off? >> I'm going to repeat peanut butter and chocolate. Customers love OpenShift, they love managed services. They want a simplified operations, simplified supply chain. So you get the best of both worlds. You get the OpenShift that you want fully managed on AWS, where you get all of the security and scale. Yeah, I can't add much to that. Other than saying, Red Hat is powerhouse obviously on data centers it is the operating system of the data center. Bringing together the best in the cloud, with the best in the data center is such a huge benefit to our customers. Because back to your point, John, our customers are thinking about what are they doing from data center to cloud, to Edge and bringing the best of those pieces together in a seamless solution is so, so critical. And that that's why AW. (indistinct) >> Thanks for coming on, I really appreciate it. I just want to give you guys a plug for you and being humble, but you've worked in the CNCF and standards bodies has been well, well known and I'm getting the word out. Congratulations for the commitment to open-source. Really appreciate the community. Thanks you, thank you for your time. >> Thanks, John. >> Okay, Cube coverage here, covering Red Hat Summit 2021. I'm John Ferry, host of theCUBE. Thanks for watching. (smart gentle music)

Published Date : Apr 27 2021

SUMMARY :

in the AWS open-source initiatives. And that really is about the Edge. And so having that relationship to ensure also the new service Red Red Hat and AWS to kind of like it's no big deal to say that, of the on's, if you will. But I got to ask you guys, pull the Amazon because now the customer That's kind of got the Lot of the use cases are of this, where you got do all of the hard work, which what do you guys see as the vision? So one of the ways that we collaborate I got to ask you guys this the overall pie, if you will. So a lot of the collaboration work we do, And so now you have open And so one of the things you have to do the code will execute what you did. into getops that you can of the data center and you So the conversation shifts to and the more consistency automation and, I kind of understand it. of the system that you want We're here at the Red Hat Summit 2021. in the cloud, with the best I just want to give you guys a I'm John Ferry, host of theCUBE.

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Mik Kersten, Tasktop | BizOps Manifesto Unveiled


 

>>from around the globe. It's the Cube with digital coverage of biz ops Manifesto unveiled. Brought to you by Biz Ops Coalition. Hey, Welcome back, everybody. Jeffrey here with the Cube. We're coming to you from our Palo Alto studios. And welcome back to this event. Is the biz Opps Manifesto unveiling? So the biz Opps manifesto and the biz Opps coalition have been around for a little while, But today's the big day. That's kind of the big public unveiling are excited to have some of the foundational people that put their put their name on the dotted line, if you will, to support this initiative to talk about why that initiative is so important. And so the next guest, we're excited to have his doctor, Mick Kirsten. He is the founder and CEO of Task Top. Make great to see you coming in from Vancouver, Canada, I think. Right. >>Yes. Great to be here, Jeff. Thank you. Absolutely. >>I hope your air is a little better out there. I know you had some of the worst air of all of us a couple a couple of weeks back, so hopefully things air, uh, getting a little better. And we get those fires under control? >>Yeah, Things have cleared up now, so yeah, it's good. It's good to be close to the U. S. And it's gonna have the Arabic clean as well. >>Absolutely. So let's let's jump into it. So you you've just been an innovation guy forever Starting way back in the day and Xerox Park. I was so excited to do an event at Xerox Park for the first time last year. I mean that that to me represents along with Bell Labs and and some other, you know, kind of foundational innovation and technology centers. That's got to be one of the greatest one. So I just wonder if you could share some perspective of getting your start there at Xerox Parc. You know, some of the lessons you learn and what you've been ableto kind of carry forward from those days. >>Yeah, I was fortunate. Joined Xerox Park in the computer science lab there at a very early point in my career, and to be working on open source programming languages. So back then, and the computer science lab where some of the inventions around programming around software development names such as Object of programming and ah, lot of what we had around really modern programming levels construct. Those were the teams that had the fortune of working with and really our goal waas. And of course, there's a Z. You know, this, uh, there's just this DNA of innovation and excitement and innovation in the water. And really, it was the model that was all about changing the way that we work was looking at for how we could make it 10 times easier to write. Code like this is back in 99 we were looking at new ways of expressing especially business concerns, especially ways of enabling people who are who want to innovate for their business, to express those concerns in code and make that 10 times easier than what that would take. So we created a new open source programming language, and we saw some benefits, but not quite quite what we expected. I then went and actually joined Charles Stephanie that former chief actor Microsoft, who is responsible for I actually got a Microsoft word as a out of Xerox Parc and into Microsoft and into the hands of Bill Gates and the company I was behind the whole office suite and his vision and the one I was trying to execute with working for him was to, you know, make Power point like a programming language, make everything completely visual. And I realized none of this was really working, that there was something else fundamentally wrong that programming languages or new ways of building software like Let's try to do with Charles around intentional programming. That was not enough. >>That was not enough. So you know, the agile movement got started about 20 years ago, and we've seen the rise of Dev ops and really this kind of embracing of of, of sprints And, you know, getting away from M. R. D s and P. R. D s and these massive definitions of what we're gonna build and long billed cycles to this iterative process. And that's been going on for a little while. So what was still wrong? What was still missing? Why the Biz Ops Coalition? Why the biz ops manifesto? >>Yeah, so I basically think we nailed some of the things that the programming language levels of teams can have. Effective languages deployed softened the club easily now right and at the kind of process and collaboration and planning level agile two decades decades ago was formed. We were adopting all the all the teams I was involved with on. It's really become a solved problem. So agile tools, agile teams actually of planning are now very mature and the whole challenges when organizations try to scale that. And so what I realized is that the way that Agile was scaling across teams and really scaling from the Technology Party organization to the business was just completely flawed. The agile teams had one set of doing things. One set of metrics, one set of tools and the way that the business was working was planning was investing in technology was just completely disconnected and using a a whole different set of measures. It's pretty interesting because I think it's >>pretty clear from the software development teams in terms of what they're trying to deliver, because they've got a feature set right and they've got bugs and it's easy. It's easy to see what they deliver, but it sounds like what you're really honing in on is is disconnect on the business side in terms of, you know, is it the right investment you know. Are we getting the right business? R o I on this investment? Was that the right feature? Should we be building another feature or shall we building a completely different products? That so it sounds like it's really a core piece of this is to get the right measurement tools, the right measurement data sets so that you can make the right decisions in terms of what you're investing, you know, limited resource is you can't Nobody has unlimited resources and ultimately have to decide what to do, which means you're also deciding what not to dio. It sounds like that's a really big piece of this of this whole effort. >>Yeah, Jeff, that's exactly it. Which is the way that the adult measures their own way of working is very different from the way that you measure business outcomes. The business outcomes are in terms of how happy your customers are. Are you innovating fast enough to keep up with the pace of, ah, rapidly changing economy, rapidly changing market and those are those are all around the customer. And so what? I learned on this long journey of supporting many organizations transformations and having them trying to apply those principles vigilant develops that those are not enough. Those measures technical practices, those measures, technical excellence of bringing code to the market. They don't actually measure business outcomes. And so I realized that really was much more around having these entwined flow metrics that are customer centric and business centric and market centric where we needed to go. So I want to shift gears >>a little bit and talk about your book because you're also a best selling author project a product, and and you you brought up this concept in your book called The Flow Framework. And it's really interesting to me because I know, you know, flow on one hand is kind of a workflow in the process flow, and you know that's how things get done and and embrace the flow. On the other hand, you know, everyone now in a little higher level, existential way is trying to get into the flow right into the workflow and, you know not be interrupted and get into a state where you're kind of your highest productivity, you know, kind of your highest comfort. Which floor you talking about in your book, or is it a little bit of both. >>That's a great question, is it's not what I gotta ask very often, cause me, it's It's absolutely both. So the thing that we want to get that we've learned how toe and, uh, master individual flow, that there's this beautiful book by me Holly teachings mentality. There's a beautiful Ted talk about him as well, about how we can take control of our own flow. So my question with the book with project surprise, How can we bring that to entire teams and really entire organizations? How come we have everyone contributing to a customer outcome? And this is really what if you go to the bazaar manifesto? It says, I focus on Out comes on using data to drive, whether we're delivering those outcomes rather than a focus on proxy metrics such as How quickly did we implement this feature? And now it's really how much value did the customs of the future and how quickly did we learn? And how quickly did you use that data to drive to that next outcome? Really, that with companies like Netflix on, like Amazon, have mastered, how do we get that every large organization, every idea, organization and make everyone be a softer innovator. So it's to bring that on the concept of flow to these entering value streams. And the fascinating thing is, we've actually seen the data. We've been able to study a lot of value streams. We see when flow increases, when organizations deliver value to a customer faster developers actually become more happy. So things like that implying that promotes course rise. And we've got empirical data for this. So that beautiful thing to me is that we've actually been able thio, combine these two things and and see the results in the data that you increased flow to the customer, your development or more happy. I >>love it. I love it, right, because we're all more. We're all happier when we're in the flow and we're all more productive winner in the flow. So I that is a great melding of two concepts. But let's jump into the into the manifesto itself a little bit. And you know, I love that you know, that took this approach really of having kind of four key values, and he gets 12 key principles and I just want to read a couple these values because when you read them, it sounds pretty brain dead, right? Of course. Right. Of course, you should focus on business outcomes. Of course, you should have trust and collaboration. Of course, you should have data based decision making processes and not just intuition or, you know, whoever is the loudest person in the room on toe, learn and respond and pivot. But >>what's the >>value of actually just putting them on a piece of paper? Because again, this is not this. These are all good positive things, right? When when somebody reads these to you or tells you these or sticks it on the wall? Of course. But unfortunately, of course, isn't always enough. >>No, I think what's happened is some of these core principles originally from the agile manifested two decades ago. The whole Dev ops movement of the last decade off flow feedback and continue learning has been key. But a lot of organizations, especially the ones undergoing transformations, have actually gone a very different way, right? The way that they measure value in technology innovation is through costs For many organizations, the way that they actually are looking at at their moving to cloud is actually is a reduction in costs, whereas the right way of looking at moving the cloud is how much more quickly can we get to the value to the customer? How quickly can we learn from that? And how could quickly can we drive the next business outcome? So, really, the key thing is to move away from those old ways of doing things that funding projects and call centers to actually funding and investing in outcomes and measuring outcomes through these flow metrics, which in the end are your fast feedback for how quickly you're innovating for your customer. So these things do seem, you know, very obvious when you look at them. But the key thing is what you need to stop doing. To focus on these, you need to actually have accurate real time data off how much value your phone to the customer every week, every month, every quarter. And if you don't have that, your decisions are not given on data. If you don't know what your bottle like, it's. And this is something that in the decades of manufacturing car manufacturers, other manufacturers master. They always know where the bottom back in their production processes you ask, uh, random. See, I all want a global 500 company where the bottleneck is, and you won't get it there. Answer. Because there's not that level of understanding. So have to actually follow these principles. You need to know exactly where you follow like is because that's what's making your developers miserable and frustrated on having them context, which on thrash So it. The approach here is important, and we have to stop doing these other things right. >>There's so much. They're a pack. I love it, you know, especially the cloud conversation, because so many people look at it wrong as a cost saving device as opposed to an innovation driver, and they get stuck, they get stuck in the literal. And, you know, I think the same thing always about Moore's law, right? You know, there's a lot of interesting riel tech around Moore's law and the increasing power of microprocessors. But the real power, I think in Moore's laws, is the attitudinal change in terms of working in a world where you know that you've got all this power and what will you build and design? E think it's funny to your your comment on the flow in the bottleneck, right? Because because we know manufacturing assumes you fix one bottleneck. You move to your next one, right, You always move to your next point of failure. So if you're not fixing those things, you know you're not. You're not increasing that speed down the line unless you can identify where that bottleneck is, or no matter how Maney improvements you make to the rest of the process, it's still going to get hung up on that one spot. >>That's exactly, and you also make it sound so simple. But again, if you don't have the data driven visibility of where the bottleneck is. And but these bottlenecks are just as you said, if it's just lack, um, all right, so we need to understand is the bottleneck, because our security use air taking too long and stopping us from getting like the customer. If it's that automate that process and then you move on to the next bottleneck, which might actually be that deploy yourself through the clouds is taking too long. But if you don't take that approach of going flow first rather than again the sort of way cost production first you have taken approach of customer centric city, and you only focus on optimizing cost. Your costs will increase and your flow will slow down. And this is just one, these fascinating things. Whereas if you focus on getting back to the customer and reducing your cycles on getting value your flow time from six months to two weeks or 21 week or two event as we see with tech giants, you actually could both lower your costs and get much more value. Of course, get that learning going. So I think I've I've seen all these cloud deployments and modernizations happen that delivered almost no value because there was such a big ball next up front in the process. And actually the hosting and the AP testing was not even possible with all of those inefficiencies. So that's why going flow first rather than costs. First, there are projects versus Sochi. >>I love that and and and and it begs, repeating to that right within a subscription economy. You know you're on the hook to deliver value every single month because they're paying you every single month. So if you're not on top of how you delivering value, you're going to get sideways because it's not like, you know, they pay a big down payment and a small maintenance fee every month. But once you're in a subscription relationship, you know you have to constantly be delivering value and upgrading that value because you're constantly taking money from the customers. It's it's such a different kind of relationship, that kind of the classic, you know, Big Bang with the maintenance agreement on the back end really important. >>Yeah, and I think in terms of industry ship, that's it. That's what catalyzed this industry shift is in this SAS that subscription economy. If you're not delivering more and more value to your customers, someone else's and they're winning the business, not you. So one way we know is that divide their customers with great user experiences. Well, that really is based on how many features you delivered or how much. How about how many quality improvements or scaler performance improvements you delivered? So the problem is, and this is what the business manifesto was was the forefront of touch on is, if you can't measure how much value delivered to a customer, what are you measuring? You just back again measuring costs, and that's not a measure of value. So we have to shift quickly away from measuring costs to measuring value to survive in in the subscription economy. Mick, >>we could go for days and days and days. I want to shift gears a little bit into data and and a data driven, um, decision making a data driven organization. Because right day has been talked about for a long time. The huge big data mean with with Hadoop over over several years and data warehouses and data lakes and data, oceans and data swamps and you go on and on, it's not that easy to do right. And at the same time, the proliferation of data is growing exponentially were just around the corner from from I, O. T and five G. So now the accumulation of data at machine scale again this is gonna overwhelm, and one of the really interesting principles that I wanted to call out and get your take right is today's organizations generate mawr data than humans can process. So informed decisions must be augmented by machine learning and artificial intelligence. I wonder if you can again, you've got some great historical perspective reflect on how hard it is to get the right data to get the data in the right context and then to deliver to the decision makers and then trust the decision makers to actually make the data and move that down. You know, it's kind of this democratization process into more and more people and more and more frontline jobs, making more and more of these little decisions every day. >>Yeah, and Jeff, I think the front part of what you said are where the promises of big data have completely fallen on their face into these swamps. As you mentioned, because if you don't have the data and the right format, you can connect, collected that the right way, you're not. Model it that way the right way. You can't use human or machine learning on it effectively. And there have been the number of data, warehouses and a typical enterprise organization, and the sheer investment is tremendous. But the amount of intelligence being extracted from those is a very big problem. So the key thing that I've known this is that if you can model your value streams so you actually understand how you're innovating, how you're measuring the delivery value and how long that takes. What is your time to value through these metrics? Like for the time you can actually use both. You know the intelligence that you've got around the table and push that balance as it the assay, far as you can to the organization. But you can actually start using that those models to understand, find patterns and detect bottlenecks that might be surprising, Right? Well, you can detect interesting bottle next one you shift to work from home. We detected all sorts of interesting bottlenecks in our own organization that we're not intuitive to me that had to do with more senior people being overloaded and creating bottlenecks where they didn't exist. Whereas we thought we were actually organization. That was very good at working from home because of our open source route. So the data is highly complex. Software Valley streams are extremely complicated, and the only way to really get the proper analysts and data is to model it properly and then to leverage these machine learning and AI techniques that we have. But that front, part of what you said, is where organizations are just extremely immature in what I've seen, where they've got data from all the tools, but not modeled in the right way. >>Well, all right, so before I let you go, you know? So you get a business leader he buys in. He reads the manifesto. He signs on the dotted line. He says, Mick, how do I get started? I want to be more aligned with With the development teams, you know, I'm in a very competitive space. We need to be putting out new software features and engage with our customers. I want to be more data driven. How do I get started? Well, you know, what's the biggest inhibitor for most people to get started and get some early winds, which we know is always the key to success in any kind of a new initiative, >>right? So I think you can reach out to us through the website. Uh, on the is a manifesto, but the key thing is just it's exactly what you said, Jeff. It's to get started and get the key wins. So take a probably value stream. That's mission critical. It could be your new mobile Web experiences, or or part of your cloud modernization platform where your analysts pipeline. But take that and actually apply these principles to it and measure the entire inflow of value. Make sure you have a volumetric that everyone is on the same page on, right. The people on the development teams that people in leadership all the way up to the CEO and one of the where I encourage you to start is actually that enter and flow time, right? That is the number one metric. That is how you measure whether you're getting the benefit of your cloud modernization. That is the one metric that even Cockcroft when people I respect tremendously put in his cloud for CEOs Metric 11 way to measure innovation. So basically, take these principles, deployed them on one product value stream measure into and flow time on. Then you'll actually you well on your path to transforming and to applying the concepts of agile and develops all the way to the business to the way in your operating model. >>Well, Mick, really great tips, really fun to catch up. I look forward to a time when we can actually sit across the table and and get into this, because I just I just love the perspective. And, you know, you're very fortunate to have that foundational, that foundational base coming from Xerox parc. And it's, you know, it's a very magical place with a magical history. So the to incorporate that and to continue to spread that wealth, you know, good for you through the book and through your company. So thanks for sharing your insight with us today. >>Thanks so much for having me, Jeff. Absolutely. >>Alright. And go to the biz ops manifesto dot org's Read it. Check it out. If you want to sign it, sign it. They'd love to have you do it. Stay with us for continuing coverage of the unveiling of the business manifesto on the Cube. I'm Jeffrey. Thanks for watching. See you next time.

Published Date : Oct 16 2020

SUMMARY :

Make great to see you coming in from Vancouver, Canada, I think. Absolutely. I know you had some of the worst air of all of us a couple a couple of weeks back, It's good to be close to the U. S. And it's gonna have the Arabic You know, some of the lessons you learn and what you've been ableto kind of carry forward you know, make Power point like a programming language, make everything completely visual. So you know, the agile movement got started about 20 years ago, and the whole challenges when organizations try to scale that. on is is disconnect on the business side in terms of, you know, is it the right investment you know. very different from the way that you measure business outcomes. And it's really interesting to me because I know, you know, flow on one hand is kind of a workflow the results in the data that you increased flow to the customer, your development or more happy. And you know, I love that you know, that took this approach really of having kind of four key When when somebody reads these to you or tells you these or sticks But the key thing is what you need to stop doing. You're not increasing that speed down the line unless you can identify where that bottleneck is, flow first rather than again the sort of way cost production first you have taken you know you have to constantly be delivering value and upgrading that value because you're constantly taking money and this is what the business manifesto was was the forefront of touch on is, if you can't measure how and data lakes and data, oceans and data swamps and you go on and on, it's not that easy to do So the key thing that I've known this is that if you can model your value streams so you more aligned with With the development teams, you know, I'm in a very competitive space. but the key thing is just it's exactly what you said, Jeff. continue to spread that wealth, you know, good for you through the book and through your company. Thanks so much for having me, Jeff. They'd love to have you do it.

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BizOps Manifesto Unveiled V2


 

>>From around the globe. It's the cube with digital coverage, a BizOps manifesto unveiled brought to you by biz ops coalition. >>Hey, welcome back everybody. Jeff Frick here with the cube. Welcome back to our ongoing coverage of the biz ops manifesto. Unveil. Something has been in the works for a little while. Today's the formal unveiling, and we're excited to have three of the core founding members of the manifesto authors of the manifesto. If you will, uh, joining us again, we've had them all on individually. Now we're going to have a great power panel. First up. We're gonna have Mitt Kirsten returning he's the founder and CEO of Tasktop mic. Good to see you again. Where are you dialing in from? >>Great to see you again, Jeff I'm dialing from Vancouver, >>We're Canada, Vancouver, Canada. One of my favorite cities in the whole wide world. Also we've got Tom Davenport come in from across the country. He's a distinguished professor and author from Babson college, Tom. Great to see you. And I think you said you're at a fun, exotic place on the East coast >>Realm of Memphis shoes. That's on Cape Cod. >>Great to see you again and also joining surge Lucio. He is the VP and general manager enterprise software division at Broadcom surge. Great to see you again, where are you coming in from? >>Uh, from Boston right next to Cape Cod. >>Terrific. So welcome back, everybody again. Congratulations on this day. I know it's been a lot of work to get here for this unveil, but let's just jump into it. The biz ops manifesto, what was the initial reason to do this? And how did you decide to do it in a kind of a coalition, a way bringing together a group of people versus just making it an internal company, uh, initiative that, you know, you can do better stuff within your own company, surge, why don't we start with you? >>Yeah, so, so I think we were at a really critical juncture, right? Many, um, large enterprises are basically struggling with their digital transformation. Um, in fact, um, many recognized that, uh, the, the business side, it collaboration has been, uh, one of the major impediments, uh, to drive that kind of transformation. That, and if we look at the industry today, many people are, whether we're talking about vendors or, um, you know, system integrators, consulting firms are talking about the same kind of concepts, but using very different language. And so we believe that bringing all these different players together, um, as part of the coalition and formalizing, uh, basically the core principles and values in a BizOps manifesto, we can really start to F could have a much bigger movement where we can all talk about kind of the same concepts and we can really start to provide, could have a much better support for large organizations to, to transform. Uh, so whether it is technology or services or, um, or training, I think that that's really the value of bringing all of these players together, right. >>And mic to you. Why did you get involved in this, in this effort? >>So I've been closely involved the agile movement since it started two decades with that manifesto. And I think we got a lot of improvement at the team level, and I think that was just no. Did we really need to improve at the business level? Every company is trying to become a software innovator, trying to make sure that they can pivot quickly and the changing market economy and what everyone's dealing with in terms of needing to deliver value to customers sooner. However, agile practices have really focused on these metrics, these measures and understanding processes that help teams be productive. Those things now need to be elevated to the business as a whole. And that just hasn't happened. Uh, organizations are actually failing because they're measuring activities and how they're becoming more agile, how teams are functioning, not how much quickly they're delivering value to the customer. So we need to now move past that. And that's exactly what the manifesto provides. Right, >>Right, right. And Tom, to you, you've been covering tech for a very long time. You've been looking at really hard challenges and a lot of work around analytics and data and data evolution. So there's a definitely a data angle here. I wonder if you could kind of share your perspective of what you got excited to, uh, to sign onto this manifesto. >>Sure. Well, I have, you know, for the past 15 or 20 years, I've been focusing on data and analytics and AI, but before that I was a process management guy and a knowledge management guy. And in general, I think, you know, we've just kind of optimize that to narrow a level, whether you're talking about agile or dev ops or ML ops, any of these kinds of ops oriented movements, we're making individual project, um, performance and productivity better, but we're not changing the business, uh, effectively enough. And that's the thing that appealed to me about the biz ops idea, that we're finally creating a closer connection between what we do with technology and how it changes the business and provides value to it. >>Great. Uh, surge back to you, right? I mean, people have been talking about digital transformation for a long time and it's been, you know, kind of trucking along and then covert hit and it was instant Lightswitch. Everyone's working from home. You've got a lot more reliance on your digital tools, digital communication, uh, both within your customer base and your partner base, but also then your employees when you're, if you could share how that really pushed this all along. Right? Because now suddenly the acceleration of digital transformation is higher. Even more importantly, you got much more critical decisions to make into what you do next. So kind of your portfolio management of projects has been elevated significantly when maybe revenues are down, uh, and you really have to, uh, to prioritize and get it right. >>Yeah. Maybe I'll just start by quoting Satina Nello basically recently said that they're speeding the two years of digital preservation just last two months in any many ways. That's true. Um, but yet when we look at large enterprises, they're still struggling with a kind of a changes in culture. They really need to drive to be able to disrupt themselves. And not surprisingly, you know, when we look at certain parts of the industry, you know, we see some things which are very disturbing, right? So about 40% of the personal loans today are being, uh, origin data it's by fintechs, uh, of a like of Sophie or, uh, or a lending club, right? Not to a traditional brick and mortar for BEC. And so the, well, there is kind of a much more of an appetite and it's a, it's more of a survival type of driver these days. >>Uh, the reality is that's in order for these large enterprises to truly transform and engage on this digital transformation, they need to start to really align the business nightie, you know, in many ways and make cover. Does agile really emerge from the core desire to truly improve software predictability between which we've really missed is all the way we start to aligning the software predictability to business predictability, and to be able to have continual sleep continuous improvement and measurement of business outcomes. So by aligning that of these, uh, discuss inward metrics, that's, it is typically being using to business outcomes. We think we can start to really ELP, uh, different stakeholders within the organization to collaborate. So I think there is more than ever. There's an imperative to acts now. Um, and, and resolves, I think is kind of the right approach to drive that kind of transformation. Right. >>I want to follow up on the culture comment, uh, with you, Tom, because you've talked before about kind of process flow and process flow throughout a whore and an organization. And, you know, we talk about people process and tech all the time. And I think the tech is the easy part compared to actually changing the people the way they think. And then the actual processes that they put in place. It's a much more difficult issue than just the tech issue to get this digital transformation in your organization. >>Yeah. You know, I've always found that the soft stuff about, you know, the culture of a behavior, the values is the hard stuff to change and more and more, we, we realized that to be successful with any kind of digital transformation you have to change people's behaviors and attitudes. Um, we haven't made as much progress in that area as we might have. I mean, I've done some surveys suggesting that most organizations still don't have data driven cultures. And in many cases there is a lower percentage of companies that say they have that then, um, did a few years ago. So we're kind of moving in the wrong direction, which means I think that we have to start explicitly addressing that, um, cultural, behavioral dimension and not just assuming that it will happen if we, if we build system, if we build it, they won't necessarily come. Right. >>Right. So I want to go to you Nick. Cause you know, we're talking about workflows and flow, um, and, and you've written about flow both in terms of, um, you know, moving things along a process and trying to find bottlenecks, identify bottlenecks, which is now even more important again, when these decisions are much more critical. Cause you have a lot less, uh, wiggle room in tough times, but you also talked about flow from the culture side and the people side. So I wonder if you can just share your thoughts on, you know, using flow as a way to think about things, to get the answers better. >>Yeah, absolutely. And I'll refer back to what Tom has said. If you're optimized, you need to optimize your system. You need to optimize how you innovate and how you deliver value to the business and the customer. Now, what we've noticed in the data, since that we've learned from customers, value streams, enterprise organizations, value streams, is that when it's taking six months at the end to deliver that value with the flow is that slow. You've got a bunch of unhappy developers, unhappy customers when you're innovating half so high performing organizations, we can measure third and 10 float time and dates. All of a sudden that feedback loop, the satisfaction your developer's measurably goes up. So not only do you have people context, switching glass, you're delivering so much more value to customers at a lower cost because you've optimized for flow rather than optimizing for these other approximate tricks that we use, which is how efficient is my agile team. How quickly can we deploy software? Those are important, but they do not provide the value of agility of fast learning of adaptability to the business. And that's exactly what the biz ops manifesto pushes your organization to do. You need to put in place this new operating model that's based on flow on the delivery of business value and on bringing value to market much more quickly than you were before. Right. >>I love that. And I'm going back to you, Tom, on that to follow up. Cause I think, I don't think people think enough about how they prioritize what they're optimizing for. Cause you know, if you're optimizing for a versus B, you know, you can have a very different product that you kick out and let you know. My favorite example is with Clayton Christianson and innovator's dilemma talking about the three inch hard drive. If you optimize it for power, you know, is one thing, if you optimize it for vibration is another thing and sure enough, you know, they missed it on the poem because it was the, it was the game console, which, which drove that whole business. So when you, when you're talking to customers and we think we hear it with cloud all the time, people optimizing for cost efficiency, instead of thinking about it as an innovation tool, how do you help them kind of rethink and really, you know, force them to, to look at the, at the prioritization and make sure they're prioritizing on the right thing is make just said, what are you optimizing for? >>Oh yeah. Um, you have one of the most important aspects of any decision or, um, attempt to resolve a problem in an organization is the framing process. And, um, you know, it's, it's a difficult aspect of the decision to frame it correctly in the first place. Um, there, it's not a technology issue. In many cases, it's largely a human issue, but if you frame that decision or that problem incorrectly to narrowly say, or you frame it as an either or situation where you could actually have some of both, um, it, it's very difficult for the, um, process to work out correctly. So in many cases that I think we need to think more at the beginning about how we bring this issue or this decision in the best way possible before we charge off and build a system to support it. You know, um, it's worth that extra time to think, think carefully about how the decision has been structured, right >>Surgery. I want to go back to you and talk about the human factors because as we just discussed, you can put it in great technology, but if the culture doesn't adopt it and people don't feel good about it, you know, it's not going to be successful and that's going to reflect poorly on the technology, even if it had nothing to do with it. And you know, when you look at the, the, the core values, uh, of the Bezos manifesto, you know, a big one is trust and collaboration, you know, learn, respond and pivot. I wonder if you can share your thoughts on, on trying to get that cultural shift, uh, so that you can have success with the people or excuse me, with the technology in the process and helping customers, you know, take this more trustworthy and kind of proactive, uh, position. >>So I think, I think at the ground level, it truly starts with the realization that we're all different. We come from different backgrounds. Um, oftentimes we tend to blame the data. It's not uncommon my experiments that we spend the first 30 minutes of any kind of one hour conversation to debate the validity of the data. Um, and so, um, one of the first kind of, uh, probably manifestations that we've had or revelations as we start to engage with our customers is spike, just exposing, uh, high-fidelity data sets to different stakeholders from their different lens. We start to enable these different stakeholders to not debate the data. That's really collaborate to find a solution. So in many ways, when, when, when we think about kind of the types of changes we're trying to, to truly affect around data driven decision making, it's all about bringing the data in context, in the context that is relevant and understandable for, for different stakeholders, whether we're talking about an operator or develop for a business analyst. >>So that's, that's the first thing. The second layer I think, is really to provide context to what people are doing in their specific cycle. And so I think one of the best examples I have is if you start to be able to align business KPI, whether you are counting, you know, sales per hour, or the engagements of your users on your mobile applications, whatever it is, you can start to connect that PKI to the business KPI, to the KPIs that developers might be looking at, whether it is the number of defects or a velocity or whatever, you know, metrics that they are used to to actually track you start to, to be able to actually contextualize in what we are the effecting, basically a metric that is really relevant in which we see is that DC is a much more systematic way to approach the transformation than say, you know, some organizations kind of creating, uh, some of these new products or services or initiatives, um, to, to drive engagements, right? >>So if you look at zoom, for instance, zoom giving away a it service to, uh, to education, he's all about, I mean, there's obviously a marketing aspect in therapists. It's fundamentally about trying to drive also the engagement of their own teams. And because now they're doing something for good and the organizations are trying to do that, but you only can do this kind of things in a limited way. And so you really want to start to rethink how you connect to, everybody's kind of a business objective fruit data, and now you start to get people to stare at the same data from their own lens and collaborate on all the data. Right, >>Right. That's a good, uh, Tom, I want to go back to you. You've been studying it for a long time, writing lots of books and getting into it. Um, why now, you know, what w why now are we finally aligning business objectives with, with it objectives? You know, why didn't this happen before? And, you know, what are the factors that are making now the time for this, this, this move with the, uh, with the biz ops? >>Well, and much of the past, it was sort of a back office related activity. And, you know, it was important for, um, uh, producing your paychecks and, uh, um, capturing the customer orders, but the business wasn't built around it now, every organization needs to be a software business, a data business, a digital business, the auntie has been raised considerably. And if you aren't making that connection between your business objectives and the technology that supports it, you run a pretty big risk of, you know, going out of business or losing out to competitors. Totally. So, um, and, uh, even if you're in a, an industry that hasn't historically been terribly, um, technology oriented customer expectations flow from, uh, you know, the digital native, um, companies that they work with to basically every industry. So you're compared against the best in the world. So we don't really have the luxury anymore of screwing up our it projects or building things that don't really work for the business. Um, it's mission critical that we do that well. Um, almost every time, I just want to follow up by that, Tom, >>In terms of the, you've talked extensively about kind of these evolutions of data and analytics from artismal stage to the big data stage, the data economy stage, the AI driven stage and what I find diff interesting that all those stages, you always put a start date. You never put an end date. Um, so you know, is the, is the big data I'm just going to use that generically a moment in time finally here, where we're, you know, off mahogany row with the data scientists, but actually can start to see the promise of delivering the right insight to the right person at the right time to make that decision. >>Well, I think it is true that in general, these previous stages never seemed to go away. The, um, the artisinal stuff is still being done, but we would like for less than less of it to be artisinal, we can't really afford for everything to be artisinal anymore. It's too labor and time consuming to do things that way. So we shift more and more of it to be done through automation and B to be done with a higher level of productivity. And, um, you know, at some point maybe we reached the stage where we don't do anything artisanally anymore. I'm not sure we're there yet, but, you know, we are, we are making progress. Right, >>Right. And Mick, back to you in terms of looking at agile, cause you're, you're such a, a student of agile when, when you look at the opportunity with ops, um, and taking the lessons from agile, you know, what's been the inhibitor to stop this in the past. And what are you so excited about? You know, taking this approach will enable. >>Yeah. I think both Sergeant Tom hit on this is that in agile what's happened is that we've been measuring tiny subsets of the value stream, right? We need to elevate the data's there. Developers are working on these tools that delivering features that the foundations for, for great culture are there. I spent two decades as a developer. And when I was really happy is when I was able to deliver value to customers, the quicker I was able to do that the fewer impediments are in my way, that quicker was deployed and running in the cloud, the happier I was, and that's exactly what's happening. If we can just get the right data, uh, elevated to the business, not just to the agile teams, but really these values of ours are to make sure that you've got these data driven decisions with meaningful data that's oriented around delivering value to customers. Not only these legacies that Tom touched on, which has cost center metrics from an ITK, from where, for it being a cost center and something that provided email and then back office systems. So we need to rapidly shift to those new, meaningful metrics that are customized business centric and make sure that every development the organization is focused on those as well as the business itself, that we're measuring value and that we're helping that value flow without interruptions. >>I love that mic. Cause if you don't measure it, you can't improve on it and you gotta, but you gotta be measuring the right thing. So gentlemen, uh, thank you again for, for your time. Congratulations on the, uh, on the unveil of the biz ops manifesto and together this coalition >>Of, of, uh, industry experts to get behind this. And, you know, there's probably never been a more important time than now to make sure that your prioritization is in the right spot and you're not wasting resources where you're not going to get the ROI. So, uh, congratulations again. And thank you for sharing your thoughts with us here on the cube. Alright, so we had surge, Tom and Mick I'm. Jeff, you're watching the cube, it's a biz ops manifesto and unveil. Thanks for watching. We'll see you next time >>From around the globe. It's the cube with digital coverage of BizOps manifesto, unveiled brought to you by biz ops coalition and welcome back Friday, Jeff Frick here with the cube we're in our Palo Alto studios. And we'd like to welcome you back to our continuing coverage of biz ops manifesto, unveil exciting day to really, uh, kind of bring this out into public. There's been a little bit of conversation, but today's really the official unveiling and we're excited to have our next guest to share a little bit more information on it. He's Patrick tickle. He's a chief product officer for planned view. Patrick. Great to see you. Yeah, it's great to be here. Thanks for the invite. So why the biz ops manifesto, why the biz optical edition now when you guys have been at it, it's relatively mature marketplace businesses. Good. What was missing? Why, why this, uh, why this coalition? >>Yeah, so, you know, again, why is, why is biz ops important and why is this something I'm, you know, I'm so excited about, but I think companies as well, right. Well, you know, in some ways or another, this is a topic that I've been talking to, you know, the market and our customers about for a long time. And it's, you know, I really applaud, you know, this whole movement, right. And, um, in resonates with me, because I think one of the fundamental flaws, frankly, of the way we've talked about technology and business literally for decades, uh, has been this idea of, uh, alignment. Those who know me, I occasionally get off on this little rant about the word alignment, right. But to me, the word alignment is, is actually indicative of the, of the, of the flaw in a lot of our organizations and biz ops is really, I think now trying to catalyze and expose that flaw. >>Right. Because, you know, I always say that, you know, you know, alignment implies silos, right. Instantaneously, as soon as you say there's alignment, there's, there's obviously somebody who's got a direction and other people that have to line up and that, that kind of siloed, uh, nature of organizations. And then frankly, the passive nature of it. Right. I think so many technology organizations are like, look, the business has the strategy you guys need to align. Right. And, and, you know, as a product leader, right. That's where I've been my whole career. Right. I can tell you that I never sit around. I almost never use the word alignment. Right. I mean, whether I never sit down and say, you know, the product management team has to get aligned with Deb, right. Or the dev team has to get aligned with the delivery and ops teams. I mean, what I say is, you know, are we on strategy, right? >>Like we've, we have a strategy as a, as a full end to end value stream. Right. And that there's no silos. And I mean, look, every on any given day we got to get better. Right. But the context, the context we operate is not about alignment. Right. It's about being on strategy. And I think I've talked to customers a lot about that, but when I first read the manifesto, I was like, Oh yeah, this is exactly. This is breaking down. Maybe trying to eliminate the word alignment, you know, from a lot of our organizations, because we literally start thinking about one strategy and how we go from strategy to delivery and have it be our strategy, not someone else's that we're all aligning to it. And it's a great way to catalyze that conversation. That I've, it's been in my mind for years, to be honest. Right. >>So, so much to unpack there. One of the things obviously, uh, stealing a lot from, from dev ops and the dev ops manifesto from 20 years ago. And as I look through some of the principles and I looked through some of the values, which are, you know, really nicely laid out here, you know, satisfy customers, do continuous delivery, uh, measure, output against real results. Um, the ones that, that jumps out though is really about, you know, change, change, right? Requirements should change frequently. They do change frequently, but I'm curious to get your take from a, from a software development point, it's easy to kind of understand, right. We're making this widget and our competitors, beta widget plus X, and now we need to change our plans and make sure that the plus X gets added to the plan. Maybe it wasn't in the plan, but you talked a lot about product strategy. So in this kind of continuous delivery world, how does that meld with, I'm actually trying to set a strategy, which implies the direction for a little bit further out on the horizon and to stay on that while at the same time, you're kind of doing this real time continual adjustments. Cause you're not working off a giant PRD or MRD anymore. >>Yeah, yeah, totally. Yeah. You know, one of the terms, you know, that we use internally a lot and even with my customers, our customers is we talked about this idea of rewiring, right. And I think, you know, it's kind of a, now an analogy for transformation. And I think a lot of us have to rewire the way we think about things. Right. And I think at Planview where we have a lot of customers who live in that, you know, who operationalize that traditional PPM world. Right. And are shifting to agile and transforming that rewire is super important. And, and to your point, right, it's, you've just, you've got to embrace this idea of, you know, just iterative getting better every day and iterating, iterating, iterating as to building annual plans or, you know, I get customers occasionally who asked me for two or three year roadmap. >>Right. And I literally looked at them and I go, there's no, there's no scenario where I can build a two or three year roadmap. Right. You, you, you think you want that, but that's not, that's not the way we run. Right. And I will tell you the biggest thing that for us, you know, that I think is matched the planning, uh, you know, patents is a word I like to use a lot. So the thing that we've like, uh, that we've done from a planning perspective, I think is matched impedance to continuous delivery is instituting the whole program, implement, you know, the program, increment planning, capabilities and methodologies, um, in the scaled agile world. Right. And over the last 18 months to two years, we really have now, you know, instrumented our company across three value streams. You know, we do quarterly PI program increment 10 week planning, you know, and that becomes, that becomes the Terra firma of how we plant. >>Right. And it's, what are we doing for the next 10 weeks? And we iterate within those 10 weeks, but we also know that 10 weeks from now, we're going to, we're going to adjust iterate again. Right. And that shifting of that planning model, you know, to being as cross-functional is that as that big room planning kind of model is, um, and also, uh, you know, on that shorter increment, when you get those two things in place, all sudden the impedance really starts to match up, uh, with continuous delivery and it changes, it changes the way you plan and it changes the way you work. Right? >>Yeah. Their thing. Right. So obviously a lot of these things are kind of process driven, both within the values, as well as the principles, but there's a whole lot, really about culture. And I just want to highlight a couple of the values, right? We already talked about business outcomes, um, trust and collaboration, uh, data driven decisions, and then learn, respond and pivot. Right. A lot of those are cultural as much as they are process. So again, is it the, is it the need to really kind of just put them down on paper and you know, I can't help, but think of, you know, the hammering up the, uh, the thing in the Lutheran church with their, with their manifesto, is it just good to get it down on paper? Because when you read these things, you're like, well, of course we should trust people. And of course we need an environment of collaboration and of course we want data driven decisions, but as we all know saying it and living, it are two very, very different things. >>Yeah. Good question. I mean, I think there's a lot of ways you bring that to life you're right. And just hanging up, you know, I think we've all been through the hanging up posters around your office, which these days, right. Unless you're going to hang a poster and everybody's home office. Right. You can't even, you can't even fake it that you think that might work. Right. So, um, you know, you really, I think we've attacked that in a variety of ways. Right. And you definitely have to, you know, you've got to make the shift to a team centric culture, right. Empowered teams, you know, that's a big deal. Right. You know, a lot of, a lot of the people that, you know, we lived in a world of quote unquote, where we were lived in a deep resource management world for a long, long time. >>And right. A lot of our customers still do that, but you know, kind of moving to that team centric world is, uh, is really important and core the trust. Um, I think training is super important, right. We've, you know, we've internally, right. We've trained hundreds employees over the last a year and a half on the fundamentals really of safe. Right. Not necessarily, you know, we've had, we've had teams delivering in scrum and the continuous delivery for, you know, for years, but the scaling aspect of it, uh, is where we've done a lot of training and investment. Um, and then, you know, I think, uh, leadership has to be bought in. Right. You know? And so when we pie plan, you know, myself and Cameron and the other members of our leadership, you know, we're NPI planning, you know, for, for four days. Right. I mean, it's, it's, you've got to walk the walk, you know, from top to bottom and you've got to train on the context. Right. And then you, and then, and, and then once you get through a few cycles where you've done a pivot, right. Or you brought a new team in, and it just works, it becomes kind of this virtuous circle where he'll go, man, this really works so much better than what we used to do. Right. >>Right. The other really key principle to this whole thing is, is aligning, you know, the business leaders and the business prioritization, um, so that you can get to good outcomes with the development and the delivery. Right. And we, we know again, and kind of classic dev ops to get the dev and the production people together. So they can, you know, quickly ship code that works. Um, but adding the business person on there really puts, puts a little extra responsibility that they, they understand the value of a particular feature or particular priority. Uh, they, they can make the, the, the trade offs and that they kind of understand the effort involved too. So, you know, bringing them into this continuous again, kind of this continuous development process, um, to make sure that things are better aligned and really better prioritize. Cause ultimately, you know, we don't live in an infinite resources situation and people got to make trade offs. They got to make decisions as to what goes and what doesn't go in for everything that goes. Right. I always say you pick one thing. Okay. That's 99 other things that couldn't go. So it's really important to have, you know, this, you said alignment of the business priorities as well as, you know, the execution within, within the development. >>Yeah. I think that, you know, uh, you know, I think it was probably close to two years ago. Forester started talking about the age of the customer, right. That, that was like their big theme at the time. Right. And I think to me what that, the age of the customer actually translates to and Mick, Mick and I are both big fans of this whole idea of the project and product shift, mixed book, you know, it was a great piece on a, you're talking about, you know, as part of the manifesto is one of the authors as well, but this shift from project to product, right? Like the age of the customer, in my opinion, the, the embodiment of that is the shift to a product mentality. Right. And, and the product mentality in my opinion, is what brings the business and technology teams together, right? >>Once you, once you're focused on a customer experience is delivered through a product or a service. That's when I that's, when I started to go with the alignment problem goes away, right. Because if you look at software companies, right, I mean, we run product management models yeah. With software development teams, customer success teams, right. That, you know, the software component of these products that people are building is obviously becoming bigger and bigger, you know, in an, in many ways, right. More and more organizations are trying to model themselves over as operationally like software companies. Right. Um, they obviously have lots of other components in their business than just software, but I think that whole model of customer experience equaling product, and then the software component of product, the product is the essence of what changes that alignment equation and brings business and teams together because all of a sudden, everyone knows what the customer's experiencing. Right. And, and that, that, that makes a lot of things very clear, very quickly. >>Right. I'm just curious how far along this was as a process before, before COBIT hit, right. Because serendipitous, whatever. Right. But the sudden, you know, light switch moment, everybody had to go work from home and in March 15th compared to now we're in October and this is going to be going on for a while. And it is a new normal and whatever that whatever's going to look like a year from now, or two years from now is TBD, you know, had you guys already started on this journey cause again, to sit down and actually declare this coalition and declare this manifesto is a lot different than just trying to do better within your own organization. >>Yeah. So we had started, uh, you know, w we definitely had started independently, you know, some, some, you know, I think people in the community know that, uh, we, we came together with a company called lean kit a handful of years ago, and I give John Terry actually one of the founders LeanKit immense credit for, you know, kind of spearheading our cultural change and not, and not because of, we were just gonna be, you know, bringing agile solutions to our customers, but because, you know, he believed that it was going to be a fundamentally better way for us to work. Right. And we kind of, you know, we started with John and built, you know, out of concentric circles of momentum and, and we've gotten to the place where now it's just part of who we are, but, but I do think that, you know, COVID has, you know, um, I think pre COVID a lot of companies, you know, would, would adopt, you know, the would adopt digital slash agile transformation. >>Um, traditional industries may have done it as a reaction to disruption. Right. You know, and in many cases, the disruption to these traditional industries was, I would say a product oriented company, right. That probably had a larger software component, and that disruption caused a competitive issue, uh, or a customer issue that caused companies and tried to respond by transforming. I think COVID, you know, all of a sudden flatten that out, right. We literally all got disrupted. Right. And so all of a sudden, every one of us is dealing with some degree of market uncertainty, customer uncertainty, uh, and also, you know, none of us were insulated from the need to be able to pivot faster, deliver incrementally, you know, and operate in a different, completely more agile way, uh, you know, post COVID. Right. Yeah. That's great. >>So again, a very, very, very timely, you know, a little bit of serendipity, a little bit of planning. And, you know, as, as with all important things, there's always a little bit of lock in, uh, and a lot of hard work involved. So a really interesting thank you for, for your leadership, Patrick. And, you know, it really makes a statement. I think when you have a bunch of leaderships across an industry coming together and putting their name on a piece of paper, uh, that's aligned around us some principles and some values, which again, if you read them who wouldn't want to get behind these, but if it takes, you know, something a little bit more formal, uh, to kind of move the ball down the field, and then I totally get it and a really great work. Thanks for, uh, thanks for doing it. >>Oh, absolutely. No. Like I said, the first time I read it, I was like, yep. Like you said, this is all, it's all makes complete sense, but just documenting it and saying it and talking about it moves the needle. I'll tell you as a company, you gotta, we're pushing really hard on, uh, you know, on our own internal strategy on diversity and inclusion. Right. And, and like, once we wrote the words down about what, you know, what we aspire to be from a diversity and inclusion perspective, it's the same thing. Everybody reads the words that goes, why wouldn't we do this? Right. But until you write it down and kind of have again, a manifesto or a Terra firma of what you're trying to accomplish, you know, then you can rally behind it. Right. As opposed to it being something that's, everybody's got their own version of the flavor. Right. And I think it's a very analogous, you know, kind of, uh, initiative. Right. And, uh, and it's happening, both of those things right. Are happening across the industry these days. Right. >>And measure it too. Right. And measure it, measure, measure, measure, get a baseline. Even if you don't like to measure, even if you don't like what the, even if you can argue against the math, behind the measurement, measure it. And at least you can measure it again and you can, and you've got some type of a comp and that is really the only way to, to move it forward. We're Patrick really enjoyed the conversation. Thanks for, uh, for taking a few minutes out of your day. >>It's great to be here. It's an awesome movement and we're glad to be a part of it. >>All right. Thanks. And if you want to check out the biz ops, Manifesta go to biz ops, manifesto.org, read it. You might want to sign it. It's there for you. And thanks for tuning in on this segment will continuing coverage of the biz op manifesto unveil you're on the cube. I'm Jeff, thanks for watching >>From around the globe. It's the cube with digital coverage of biz ops manifesto unveiled brought to you by biz ops coalition. >>Hey, welcome back, everybody Jeffrey here with the cube. We're coming to you from our Palo Alto studios. And welcome back to this event is the biz ops manifesto unveiling. So the biz ops manifesto and the biz ops coalition had been around for a little while, but today's the big day. That's kind of the big public unveiling, or we're excited to have some of the foundational people that, you know, have put their, put their name on the dotted, if you will, to support this initiative and talk about why that initiative is so important. And so the next guest we're excited to have is dr. Mick Kirsten. He is the founder and CEO of Tasktop mic. Great to see you coming in from Vancouver, Canada, I think, right? Yes. Great to be here, Jeff. Thank you. Absolutely. I hope your air is a little better out there. I know you had some of the worst air of all of us, a couple, a couple of weeks back. So hopefully things are, uh, are getting a little better and we get those fires under control. Yeah. >>Things have cleared up now. So yeah, it's good. It's good to be close to the U S and it's going to have the Arabic cleaner as well. >>Absolutely. So let's, let's jump into it. So you you've been an innovation guy forever starting way back in the day and Xerox park. I was so excited to do an event at Xerox park for the first time last year. I mean, that, that to me represents along with bell labs and, and some other, you know, kind of foundational innovation and technology centers, that's gotta be one of the greatest ones. So I just wonder if you could share some perspective of getting your start there at Xerox park, you know, some of the lessons you learned and what you've been able to kind of carry forward from those days. >>Yeah. I was fortunate to join Xerox park in the computer science lab there at a fairly early point in my career, and to be working on open source programming languages. So back then in the computer science lab, where some of the inventions around programming around software development games, such as object programming, and a lot of what we had around really modern programming levels constructs, those were the teams I had the fortunate of working with, and really our goal was. And of course, there's, as, as you noticed, there's just this DNA of innovation and excitement and innovation in the water. And really it was the model that was all about changing the way that we work was looking at for how we can make it 10 times easier to white coat. But this is back in 99. And we were looking at new ways of expressing, especially business concerns, especially ways of enabling people who are wanting to innovate for their business to express those concerns in code and make that 10 times easier than what that would take. >>So we create a new open source programming language, and we saw some benefits, but not quite quite what we expected. I then went and actually joined Charles Stephanie, that former to fucking from Microsoft who was responsible for, he actually got Microsoft word as a sparking into Microsoft and into the hands of bill Gates and that company that was behind the whole office suite and his vision. And then when I was trying to execute with, working for him was to make PowerPoint like a programming language to make everything completely visual. And I realized none of this was really working, that there was something else, fundamentally wrong programming languages, or new ways of building software. Like let's try and do with Charles around intentional programming. That was not enough. >>That was not enough. So, you know, the agile movement got started about 20 years ago, and we've seen the rise of dev ops and really this kind of embracing of, of, of sprints and, you know, getting away from MRDs and PRDs and these massive definitions of what we're going to build and long build cycles to this iterative process. And this has been going on for a little while. So what was still wrong? What was still missing? Why the biz ops coalition, why the biz ops manifesto? >>Yeah, so I basically think we nailed some of the things that the program language levels of teams can have effective languages deployed to soften to the cloud easily now, right? And at the kind of process and collaboration and planning level agile two decades, decades ago was formed. We were adopting and all the, all the teams I was involved with and it's really become a self problem. So agile tools, agile teams, agile ways of planning, uh, are now very mature. And the whole challenge is when organizations try to scale that. And so what I realized is that the way that agile was scaling across teams and really scaling from the technology part of the organization to the business was just completely flawed. The agile teams had one set of doing things, one set of metrics, one set of tools. And the way that the business was working was planning was investing in technology was just completely disconnected and using a whole different set of measures. Pretty >>Interesting. Cause I think it's pretty clear from the software development teams in terms of what they're trying to deliver. Cause they've got a feature set, right. And they've got bugs and it's easy to, it's easy to see what they deliver, but it sounds like what you're really honing in on is this disconnect on the business side, in terms of, you know, is it the right investment? You know, are we getting the right business ROI on this investment? Was that the right feature? Should we be building another feature or should we building a completely different product set? So it sounds like it's really a core piece of this is to get the right measurement tools, the right measurement data sets so that you can make the right decisions in terms of what you're investing, you know, limited resources. You can't, nobody has unlimited resources. And ultimately you have to decide what to do, which means you're also deciding what not to do. And it sounds like that's a really big piece of this, of this whole effort. >>Yeah. Jeff, that's exactly it, which is the way that the agile team measures their own way of working is very different from the way that you measure business outcomes. The business outcomes are in terms of how happy your customers are, but are you innovating fast enough to keep up with the pace of a rapidly changing economy, roughly changing market. And those are, those are all around the customer. And so what I learned on this long journey of supporting many organizations transformations and having them try to apply those principles of agile and dev ops, that those are not enough, those measures technical practices, uh, those measured sort of technical excellence of bringing code to the market. They don't actually measure business outcomes. And so I realized that it really was much more around having these entwined flow metrics that are customer centric and business centric and market centric where we need it to go. Right. >>So I want to shift gears a little bit and talk about your book because you're also a bestselling author from project to product and, and, and you, you brought up this concept in your book called the flow framework. And it's really interesting to me cause I know, you know, flow on one hand is kind of a workflow and a process flow and, and you know, that's how things get done and, and, and embrace the flow. On the other hand, you know, everyone now in, in a little higher level existential way is trying to get into the flow right into the workflow and, you know, not be interrupted and get into a state where you're kind of at your highest productivity, you know, kind of your highest comfort, which flow are you talking about in your book? Or is it a little bit of both? >>That's a great question. It's not one I get asked very often cause to me it's absolutely both. So that the thing that we want to get, that we've learned how to master individual flow, that there's this beautiful book by me, how you teaches me how he does a beautiful Ted talk by him as well about how we can take control of our own flow. So my question with the book with question replies, how can we bring that to entire teams and really entire organizations? How can we have everyone contributing to a customer outcome? And this is really what if you go to the biz ops manifesto, it says, I focus on outcomes on using data to drive whether we're delivering those outcomes rather than a focus on proxy metrics, such as, how quickly did we implement this feature? No, it's really how much value did the customer go to the future? >>And how quickly did you learn and how quickly did you use that data to drive to that next outcome? Really that with companies like Netflix and Amazon have mastered, how do we get that to every large organization, every it organization and make everyone be a software innovator. So it's to bring that, that concept of flow to these end to end value streams. And the fascinating thing is we've actually seen the data. We've been able to study a lot of value streams. We see when flow increases, when organizations deliver value to a customer faster, developers actually become more happy. So things like that and point out promoter scores, rise, and we've got empirical data for this. So that the beautiful thing to me is that we've actually been able to combine these two things and see the results and the data that you increase flow to the customer. Your developers are more, >>I love it. I love it, right, because we're all more, we're all happier when we're in the flow and we're all more productive when we're in the flow. So I, that is a great melding of, of two concepts, but let's jump into the, into the manifesto itself a little bit. And you know, I love that you took this approach really of having kind of four key values and then he gets 12 key principles. And I just want to read a couple of these values because when you read them, it sounds pretty brain dead. Right? Of course. Right. Of course you should focus on business outcomes. Of course you should have trust and collaboration. Of course you should have database decision making processes and not just intuition or, you know, whoever's the loudest person in the room, uh, and to learn and respond and pivot. But what's the value of actually just putting them on a piece of paper, because again, this is not this, these are all good, positive things, right? When somebody reads these to you or tells you these are sticks it on the wall, of course. But unfortunately of course isn't always enough. >>No. And I think what's happened is some of these core principles originally from the agile manifesto in two decades ago, uh, the whole dev ops movement of the last decade of flow feedback and continue learning has been key. But a lot of organizations, especially the ones undergoing digital transformations have actually gone a very different way, right? The way that they measure value, uh, in technology and innovation is through costs for many organizations. The way that they actually are looking at that they're moving to cloud is actually as a reduction in cost. Whereas the right way of looking at moving to cloud is how much more quickly can we get to the value to the customer? How quickly can we learn from that? And how quickly can we drive the next business outcome? So really the key thing is, is to move away from those old ways of doing things of funding projects and cost centers, to actually funding and investing in outcomes and measuring outcomes through these flow metrics, which in the end are your fast feedback and how quickly you're innovating for your customer. >>So these things do seem very obvious when you look at them. But the key thing is what you need to stop doing to focus on these. You need to actually have accurate realtime data of how much value you fund to the customer every week, every month, every quarter. And if you don't have that, your decisions are not driven on data. If you don't know what your bottleneck is. And this is something that in decades of manufacturing, a car manufacturers, other manufacturers, master, they always know where the bottom back in their production processes. You ask a random CIO when a global 500 company where their bottleneck is, and you won't get a clear answer because there's not that level of understanding. So have to actually follow these principles. You need to know exactly where you fall. And I guess because that's, what's making your developers miserable and frustrated, then having them context, which I'm trash. So the approach here is important and we have to stop doing these other things, >>Right? There's so much there to unpack. I love it. You know, especially the cloud conversation because so many people look at it wrong as, as, as a cost saving a device, as opposed to an innovation driver and they get stuck, they get stuck in the literal. And I, you know, I think at the same thing, always about Moore's law, right? You know, there's a lot of interesting real tech around Moore's law and the increasing power of microprocessors, but the real power, I think in Moore's laws is the attitudinal change in terms of working in a world where you know that you've got all this power and what you build and design. I think it's funny to your, your comment on the flow and the bottleneck, right? Cause, cause we know manufacturing, as soon as you fix one bottleneck, you move to your next one, right? You always move to your next point of failure. So if you're not fixing those things, you know, you're not, you're not increasing that speed down the line, unless you can identify where that bottleneck is or no matter how many improvements you make to the rest of the process, it's still going to get hung up on that one spot. >>That's exactly it. And you also make it sound so simple, but again, if you don't have the data driven visibility of where the bottom line is, and these bottlenecks are adjusted to say, it's just whack-a-mole right. So we need to understand is the bottleneck because our security reviews are taking too long and stopping us from getting value for the customer. If it's that automate that process. And then you move on to the next bottleneck, which might actually be that deploying yourself into the cloud was taking too long. But if you don't take that approach of going flow first, rather than again, that sort of cost reduction. First, you have to think of that approach of customer centricity and you only focused on optimizing costs. Your costs will increase and your flow will slow down. And this is just one of these fascinating things. Whereas if you focus on getting back to the customer and reducing your cycles on getting value, your flow time from six months to two weeks or two, one week or two event, as we see with, with tech giants, you actually can both lower your costs and get much more value that for us to get that learning loop going. >>So I think I've seen all of these cloud deployments and one of the things that's happened that delivered almost no value because there was such big bottlenecks upfront in the process and actually the hosting and the AP testing was not even possible with all of those inefficiencies. So that's why going float for us rather than costs where we started our project versus silky. >>I love that. And, and, and, and it, it begs repeating to that right within the subscription economy, you know, you're on the hook to deliver value every single month because they're paying you every single month. So if you're not on top of how you're delivering value, you're going to get sideways because it's not like, you know, they pay a big down payment and a small maintenance fee every month, but once you're in a subscription relationship, you know, you have to constantly be delivering value and upgrading that value because you're constantly taking money from the customer. So it's such a different kind of relationship than kind of the classic, you know, big bang with a maintenance agreement on the back end really important. Yeah. >>And I think in terms of industry shifts that that's it that's, what's catalyzed. This interesting shift is in this SAS and subscription economy. If you're not delivering more and more value to your customers, someone else's and they're winning the business, not you. So one way we know is to delight our customers with great user experiences. Well, that really is based on how many features you delivered or how much, how big, how many quality improvements or scalar performance improvements you delivered. So the problem is, and this is what the business manifesto, as well as the full frame of touch on is if you can't measure how much value you delivered to a customer, what are you measuring? You just backed again, measuring costs and that's not a measure of value. So we have to shift quickly away from measuring cost to measuring value, to survive in the subscription economy. >>We could go for days and days and days. I want to shift gears a little bit into data and, and, and a data driven, um, decision making a data driven organization cause right day has been talked about for a long time, the huge big data meme with, with Hadoop over, over several years and, and data warehouses and data lakes and data oceans and data swamps, and can go on and on and on. It's not that easy to do, right? And at the same time, the proliferation of data is growing exponentially. We're just around the corner from, from IOT and 5g. So now the accumulation of data at machine scale, again, this is going to overwhelm and one of the really interesting principles, uh, that I wanted to call out and get your take right, is today's organizations generate more data than humans can process. So informed decisions must be augmented by machine learning and artificial intelligence. I wonder if you can, again, you've got some great historical perspective, um, reflect on how hard it is to get the right data, to get the data in the right context, and then to deliver it to the decision makers and then trust the decision makers to actually make the data and move that down. You know, it's kind of this democratization process into more and more people and more and more frontline jobs making more and more of these little decisions every day. >>Yeah. I definitely think the front parts of what you said are where the promises of big data have completely fallen on their face into the swamps as, as you mentioned, because if you don't have the data in the right format, you've cannot connect collected at the right way. You want that way, the right way you can't use human or machine learning effectively. And there've been the number of data warehouses in a typical enterprise organization. And the sheer investment is tremendous, but the amount of intelligence being extracted from those is, is, is a very big problem. So the key thing that I've noticed is that if you can model your value streams, so yes, you understand how you're innovating, how you're measuring the delivery of value and how long that takes. What is your time to value these metrics like full time? You can actually use both the intelligence that you've got around the table and push that down as well, as far as getting to the organization, but you can actually start using that those models to understand and find patterns and detect bottlenecks that might be surprising, right? >>Well, you can detect interesting bottlenecks when you shift to work from home. We detected all sorts of interesting bottlenecks in our own organization that were not intuitive to me that had to do with, you know, more senior people being overloaded and creating bottlenecks where they didn't exist. Whereas we thought we were actually an organization that was very good at working from home because of our open source roots. So that data is highly complex. Software value streams are extremely complicated. And the only way to really get the proper analyst and data is to model it properly and then to leverage these machine learning and AI techniques that we have. But that front part of what you said is where organizations are just extremely immature in what I've seen, where they've got data from all their tools, but not modeled in the right way. Right, right. >>Right. Well, all right. So before I let you go, you know, let's say you get a business leader, he buys in, he reads the manifesto, he signs on the dotted line and he says, Mick, how do I get started? I want to be more aligned with, with the development teams. You know, I'm in a very competitive space. We need to be putting out new software features and engaging with our customers. I want to be more data-driven how do I get started? Well, you know, what's the biggest inhibitor for most people to get started and get some early wins, which we know is always the key to success in any kind of a new initiative. >>Right? So I think you can reach out to us through the website, uh, there's the manifesto, but the key thing is just to get you set up it's to get started and to get the key wins. So take a probably value stream that's mission critical. It could be your new mobile and web experiences or, or part of your cloud modernization platform or your analytics pipeline, but take that and actually apply these principles to it and measure the end to end flow of value. Make sure you have a value metric that everyone is on the same page on the people, on the development teams, the people in leadership all the way up to the CEO. And one of the, what I encourage you to start is actually that content flow time, right? That is the number one metric. That is how you measure it, whether you're getting the benefit of your cloud modernization, that is the one metric that Adrian Cockcroft. When the people I respect tremendously put into his cloud for CEOs, the metric, the one, the one way to measure innovation. So basically take these principles, deploy them on one product value stream, measure, sentiment, flow time, and then you'll actually be well on your path to transforming and to applying the concepts of agile and dev ops all the way to, to the business, to the way >>You're offering model. >>Well, Mick really great tips, really fun to catch up. I look forward to a time when we can actually sit across the table and, and get into this. Cause I just, I just love the perspective and, you know, you're very fortunate to have that foundational, that foundational base coming from Xerox park and they get, you know, it's, it's a very magical place with a magical history. So to, to incorporate that into, continue to spread that well, uh, you know, good for you through the book and through your company. So thanks for sharing your insight with us today. >>Thanks so much for having me, Jeff. >>All right. And go to the biz ops manifesto.org, read it, check it out. If you want to sign it, sign it. They'd love to have you do it. Stay with us for continuing coverage of the unveiling of the business manifesto on the cube. I'm Jeff. Rick. Thanks for watching. See you next time >>From around the globe. It's the cube with digital coverage of biz ops manifesto unveiled brought to you by biz ops coalition. >>Hey, welcome back everybody. Jeff Frick here with the cube come due from our Palo Alto studios today for a big, big reveal. We're excited to be here. It's the biz ops manifesto unveiling a thing's been in the works for awhile and we're excited to have our next guest. One of the, really the powers behind this whole effort. And he's joining us from Boston it's surge, Lucio, the vice president, and general manager enterprise software division at Broadcom surge. Great to see you. >>Hi, good to see you, Jeff. Glad to be here. >>So you've been in this business for a very long time. You've seen a lot of changes in technology. What is the biz ops manifesto? What is this coalition all about? Why do we need this today and in 2020? >>Yeah. So, so I've been in this business for close to 25 years, right? So about 20 years ago, the agile manifesto was created. And the goal of the agile manifesto was really to address the uncertainty around software development and the inability to predict the efforts to build software. And, uh, if you, if you roll that kind of 20 years later, and if you look at the current state of the industry, uh, the product, the project management Institute, estimates that we're wasting about a million dollars, every 20 seconds in digital transformation initiatives that do not deliver on business results. In fact, we were recently served a third of the, uh, a number of executives in partnership with Harvard business review and 77% of those executives think that one of the key challenges that they have is really at the collaboration between business and it, and that that's been kind of a case for, uh, almost 20 years now. >>Um, so the, the, the key challenge we're faced with is really that we need a new approach and many of the players in the industry, including ourselves, I've been using different terms, right? Some are being, are talking about value stream management. Some are talking about software delivery management. If you look at the site, reliability engineering movement, in many ways, it embodies a lot of these kind of concepts and principles. So we believed that it became really imperative for us to crystallize around, could have one concept. And so in many ways, the, uh, the BizOps concept and the business manifesto are bringing together a number of ideas, which have been emerging in the last five years or so, and, and defining the key values and principles to finally help these organizations truly transform and become digital businesses. And so the hope is that by joining our forces and defining public key principles and values, we can help the industry, uh, not just, uh, by, you know, providing them with support, but also, uh, tools and consulting that is required for them to truly achieve the kind of transformation that everybody's seeking. >>Right, right. So COVID now we're six months into it, approximately seven months into it. Um, a lot of pain, a lot of bad stuff still happening. We've got a ways to go, but one of the things that on the positive side, right, and you've seen all the memes and social media is, is a driver of digital transformation and a driver of change. Cause we had this light switch moment in the middle of March and there was no more planning. There was no more conversation. You've suddenly got remote workforces, everybody's working from home and you got to go, right. So the reliance on these tools increases dramatically, but I'm curious, you know, kind of short of, of the beginnings of this effort in short of kind of COVID, which, you know, came along unexpectedly. I mean, what were those inhibitors because we've been making software for a very long time, right? The software development community has, has adopted kind of rapid change and, and iterative, uh, delivery and, and sprints, what was holding back the connection with the business side to make sure that those investments were properly aligned with outcomes. >>Well, so, so you have to understand that it is, is kind of a its own silos. And traditionally it has been treated as a cost center within large organizations and not as a value center. And so as a result could have a traditional dynamic between it and the business is basically one of a kind of supplier up to kind of a business. Um, and you know, if you, if you go back to, uh, I think you'll unmask a few years ago, um, basically at this concept of the machines to build the machines and you went as far as saying that, uh, the machines or the production line is actually the product. So, um, meaning that the core of the innovation is really about, uh, building, could it be engine to deliver on the value? And so in many ways, you know, we have missed on this shift from, um, kind of it becoming this kind of value center within the enterprises. >>And, and he talks about culture. Now, culture is a, is a sum total of beavers. And the reality is that if you look at it, especially in the last decade, uh, we've agile with dev ops with, um, I bring infrastructures, uh, it's, it's way more volatile today than it was 10 years ago. And so the, when you start to look at the velocity of the data, the volume of data, the variety of data to analyze this system, um, it's, it's very challenging for it to actually even understand and optimize its own processes, let alone, um, to actually include business as sort of an integral part of kind of a delivery chain. And so it's both kind of a combination of, of culture, um, which is required as well as tools, right? To be able to start to bring together all these data together, and then given the volume variety of philosophy of the data, uh, we have to apply some core technologies, which have only really, truly emerged in the last five to 10 years around machine learning and analytics. And so it's really kind of a combination of those freaks, which are coming together today to really help organizations kind of get to the next level. Right, >>Right. So let's talk about the manifesto. Let's talk about, uh, the coalition, uh, the BizOps coalition. I just liked that you put down these really simple, you know, kind of straightforward core values. You guys have four core values that you're highlighting, you know, business outcomes, over individual projects and outputs, trust, and collaboration, oversight, load teams, and organizations, data driven decisions, what you just talked about, uh, you know, over opinions and judgment and learned, respond and pivot. I mean, surgery sounds like pretty basic stuff, right? I mean, aren't, isn't everyone working to these values already. And I think he touched on it on culture, right? Trust and collaboration, data driven decisions. I mean, these are fundamental ways that people must run their business today, or the person that's across the street, that's doing it. It's going to knock them out right off their blog. >>Yeah. So that's very true. But, uh, so I'll, I'll mention in our survey, we did, uh, I think about six months ago and it was in partnership with, uh, with, uh, an industry analyst and we serve at a, again, a number of it executives to understand how many we're tracking business outcomes I'm going to do with the software executives. It executives we're tracking business outcomes. And the, there were less than 15% of these executives were actually tracking the outcomes of a software delivery. And you see that every day. Right? So in my own teams, for instance, we've been adopting a lot of these core principles in the last year or so, and we've uncovered that 16% of our resources were basically aligned around initiatives, which are not strategic for us. Um, I take, you know, another example, for instance, one of our customers in the, uh, in the airline industry and Harvard, for instance, that a number of, uh, um, that they had software issues that led to people searching for flights and not returning any kind of availability. >>And yet, um, you know, the, it teams, whether it's operations, software environments were completely oblivious to that because they were completely blindsided to it. And so the connectivity between kind of the inwards metrics that RT is using, whether it's database time, cycle time, or whatever metric we use in it are typically completely divorced from the business metrics. And so at its core, it's really about starting to align the business metrics with what the, the software delivery chain, right? This, uh, the system, which is really a core differentiator for these organizations. It's about connecting those two things and, and starting to, um, infuse some of the agile culture and principles. Um, that's emerged from the software side into the business side. Um, of course the lean movement and other movements have started to change some of these dynamic on the, on the business side. And so I think this, this is the moment where we are starting to see kind of the imperative to transform. Now, you know, Covina obviously has been a key driver for that. The, um, the technology is right to start to be able to weave data together and really kind of, uh, also the cultural shifts, uh, Prue agile through dev ops through, uh, the SRE movement, uh frulein um, business transformation, all these things are coming together and that are really creating kind of the conditions for the BizOps manifesto to exist. >>So, uh, Clayton Christianson, great, uh, Harvard professor innovator's dilemma might still my all time favorite business books, you know, talks about how difficult it is for incumbents to react to, to disruptive change, right? Because they're always working on incremental change because that's what their customers are asking for. And there's a good ROI when you talk about, you know, companies not measuring the right thing. I mean, clearly it has some portion of their budget that has to go to keeping the lights on, right. That that's always the case, but hopefully that's an, an ever decreasing percentage of their total activity. So, you know, what should people be measuring? I mean, what are kind of the new metrics, um, in, in biz ops that drive people to be looking at the right things, measuring the right things and subsequently making the right decisions, investment decisions on whether they should do, you know, move project a along or project B. >>So there, there are only two things, right? So, so I think what you're talking about is portfolio management, investment management, right. And, um, which, which is a key challenge, right? Um, in my own experience, right? Uh, driving strategy or a large scale kind of software organization for years, um, it's very difficult to even get kind of a base data as to who is doing what, uh, um, I mean, some of our largest customers we're engaged with right now are simply trying to get a very simple answer, which is how many people do I have and that specific initiative at any point in time, and just tracking that information is extremely difficult. So, and again, back to a product project management Institute, um, there, they have estimated that on average, it organizations have anywhere between 10 to 20% of their resources focused on initiatives, which are not strategically aligned. >>So, so that's one dimensional portfolio management. I think the key aspect though, that we are, we're really keen on is really around kind of the alignment of a business metrics to the it metrics. Um, so I'll use kind of two simple examples, right? And my background is around quality and I've always believed that the fitness for purpose is really kind of a key, um, uh, philosophy if you will. And so if you start to think about quality as fitness for purpose, you start to look at it from a customer point of view, right. And fitness for purpose for a core banking application or mobile application are different, right? So the definition of a business value that you're trying to achieve is different. Um, and so the, and yeah, if you look at our, it, operations are operating there, we're using kind of a same type of, uh, kind of inward metrics, uh, like a database off time or a cycle time, or what is my point of velocity, right? >>And so the challenge really is this inward facing metrics that it is using, which are divorced from ultimately the outcome. And so, you know, if I'm, if I'm trying to build a poor banking application, my core metric is likely going to be uptight, right? If I'm trying to build a mobile application or maybe your social, a mobile app, it's probably going to be engagement. And so what you want is for everybody across it, to look at these metric and what are the metrics within the software delivery chain, which ultimately contribute to that business metric. And some cases cycle time may be completely irrelevant, right? Again, my core banking app, maybe I don't care about cycle time. And so it's really about aligning those metrics and be able to start to, um, Charles you mentioned, uh, around the, the, um, uh, around the disruption that we see is, or the investors is the dilemma now is really around the fact that many it organizations are essentially applying the same approaches of, for innovation, like for basically scrap work, then they would apply to kind of over more traditional projects. And so, you know, there's been a lot of talk about two-speed it, and yes, it exists, but in reality are really organizations, um, truly differentiating, um, all of the operate, their, their projects and products based on the outcomes that they're trying to achieve. And this is really where BizOps is trying to affect. >>I love that, you know, again, it doesn't seem like brain surgery, but focus on the outcomes, right. And it's horses for courses, as you said, this project, you know, what you're measuring and how you define success, isn't necessarily the same as, as on this other project. So let's talk about some of the principles we talked about the values, but, you know, I think it's interesting that, that, that the BizOps coalition, you know, just basically took the time to write these things down and they don't seem all that super insightful, but I guess you just got to get them down and have them on paper and have them in front of your face. But I want to talk about, you know, one of the key ones, which you just talked about, which is changing requirements, right. And working in a dynamic situation, which is really what's driven, you know, this, the software to change in software development, because, you know, if you're in a game app and your competitor comes out with a new blue sword, you got to come out with a new blue sword. >>So whether you had that on your Kanban wall or not. So it's, it's really this embracing of the speed of change and, and, and, and making that, you know, the rule, not the exception. I think that's a phenomenal one. And the other one you talked about is data, right? And that today's organizations generate more data than humans can process. So informed decisions must be generated by machine learning and AI, and, you know, in the, the big data thing with Hadoop, you know, started years ago, but we are seeing more and more that people are finally figuring it out, that it's not just big data, and it's not even generic machine learning or artificial intelligence, but it's applying those particular data sets and that particular types of algorithms to a specific problem, to your point, to try to actually reach an objective, whether that's, you know, increasing the, your average ticket or, you know, increasing your checkout rate with, with, with shopping carts that don't get left behind in these types of things. So it's a really different way to think about the world in the good old days, probably when you got started, when we had big, giant, you know, MRDs and PRDs and sat down and coded for two years and came out with a product release and hopefully not too many patches subsequently to that. >>It's interesting. Right. Um, again, back to one of these surveys that we did with, uh, with about 600, the ITA executives, and, uh, and, and we, we purposely designed those questions to be pretty open. Um, and, and one of them was really wrong requirements and, uh, and it was really a wrong, uh, kind of what do you, what is the best approach? What is your preferred approach towards requirements? And if I were to remember correctly, over 80% of the it executives set that the best approach they'll prefer to approach these core requirements to be completely defined before software development starts, let me pause there we're 20 years after the agile manifesto, right? And for 80% of these idea executives to basically claim that the best approach is for requirements to be fully baked before salt, before software development starts, basically shows that we still have a very major issue. >>And again, our hypothesis in working with many organizations is that the key challenge is really the boundary between business and it, which is still very much contract based. If you look at the business side, they basically are expecting for it deliver on time on budget, right. But what is the incentive for it to actually delivering on the business outcomes, right? How often is it measured on the business outcomes and not on an SLA or on a budget type criteria? And so that's really the fundamental shift that we need to, we really need to drive up as an industry. Um, and you know, we, we talk about kind of this, this imperative for organizations to operate that's one, and back to the, the, um, you know, various Doris dilemna the key difference between these larger organization is, is really kind of, uh, if you look at the amount of capital investment that they can put into pretty much anything, why are they losing compared to, um, you know, startups? What, why is it that, uh, more than 40% of, uh, personal loans today or issued not by your traditional brick and mortar banks, but by, um, startups? Well, the reason, yes, it's the traditional culture of doing incremental changes and not disrupting ourselves, which Christiansen covered the length, but it's also the inability to really fundamentally change kind of a dynamic picture. We can business it and, and, and partner right. To, to deliver on a specific business outcome. >>All right. I love that. That's a great, that's a great summary. And in fact, getting ready for this interview, I saw you mentioning another thing where, you know, the, the problem with the agile development is that you're actually now getting more silos. Cause you have all these autonomous people working, you know, kind of independently. So it's even a harder challenge for, for the business leaders to, to, as you said, to know, what's actually going on, but, but certainly I w I want to close, um, and talk about the coalition. Um, so clearly these are all great concepts. These are concepts you want to apply to your business every day. Why the coalition, why, you know, take these concepts out to a broader audience, including either your, your competition and the broader industry to say, Hey, we, as a group need to put a stamp of approval on these concepts, these values, these principles. >>So first I think we, we want, um, everybody to realize that we are all talking about the same things, the same concepts. I think we were all from our own different vantage point, realizing that things after change, and again, back to, you know, whether it's value stream management or site reliability engineering, or biz ops, we're all kind of using slightly different languages. Um, and so I think one of the important aspects of BizOps is for us, all of us, whether we're talking about, you know, consulting agile transformation experts, uh, whether we're talking about vendors, right, provides kind of tools and technologies or these large enterprises to transform for all of us to basically have kind of a reference that lets us speak around kind of, um, in a much more consistent way. The second aspect is for, to me is for, um, DS concepts to start to be embraced, not just by us or trying, or, you know, vendors, um, system integrators, consulting firms, educators, thought leaders, but also for some of our old customers to start to become evangelists of their own in the industry. >>So we, our, our objective with the coalition needs to be pretty, pretty broad. Um, and our hope is by, by starting to basically educate, um, our, our joint customers or partners, that we can start to really foster these behaviors and start to really change some of dynamics. So we're very pleased at if you look at, uh, some of the companies which have joined the, the, the, the manifesto. Um, so we have vendors such as desktop or advance, or, um, uh, PagerDuty for instance, or even planned view, uh, one of my direct competitors, um, but also thought leaders like Tom Davenport or, uh, or cap Gemini or, um, um, smaller firms like, uh, business agility, institutes, or agility elf. Um, and so our goal really is to start to bring together, uh, fall years, people would have been LP, large organizations, do digital transformation vendors. We're providing the technologies that many of these organizations use to deliver on this digital preservation and for all of us to start to provide the kind of, uh, education support and tools that the industry needs. Yeah, >>That's great surge. And, uh, you know, congratulations to you and the team. I know this has been going on for a while, putting all this together, getting people to sign onto the manifesto, putting the coalition together, and finally today getting to unveil it to the world in, in a little bit more of a public, uh, opportunity. So again, you know, really good values, really simple principles, something that, that, uh, shouldn't have to be written down, but it's nice cause it is, and now you can print it out and stick it on your wall. So thank you for, uh, for sharing this story and again, congrats to you and the team. >>Thank you. Thanks, Jeff. Appreciate it. >>Oh, my pleasure. Alrighty, surge. If you want to learn more about the BizOps manifest to go to biz ops manifesto.org, read it and you can sign it and you can stay here for more coverage. I'm the cube of the biz ops manifesto unveiled. Thanks for watching. See you next >>From around the globe. It's the cube with digital coverage of this ops manifesto unveiled brought to you by bill. >>Hey, welcome back, everybody Jeffrey here with the cube. Welcome back to our ongoing coverage of the biz ops manifesto unveiling. It's been in the works for awhile, but today's the day that it actually kind of come out to the, to the public. And we're excited to have a real industry luminary here to talk about what's going on, why this is important and share his perspective. And we're happy to have from Cape Cod, I believe is Tom Davenport. He is a distinguished author and professor at Babson college. We could go on, he's got a lot of great titles and, and really illuminary in the area of big data and analytics Thomas. Great to see you. >>Thanks Jeff. Happy to be here with you. >>Great. So let's just jump into it, you know, and getting ready for this. I came across your LinkedIn posts. I think you did earlier this summer in June and right off the bat, the first sentence just grabbed my attention. I'm always interested in new attempts to address longterm issues, uh, in how technology works within businesses, biz ops. What did you see in biz ops, uh, that, that kind of addresses one of these really big longterm problems? >>Well, yeah, but the longterm problem is that we've had a poor connection between business people and it people between business objectives and the, it solutions that address them. This has been going on, I think since the beginning of information technology and sadly it hasn't gone away. And so biz ops is a new attempt to deal with that issue with, you know, a new framework, eventually a broad set of solutions that increase the likelihood that we'll actually solve a business problem with an it capability. >>Right. You know, it's interesting to compare it with like dev ops, which I think a lot of people are probably familiar with, which was, you know, built around, uh, agile software development and a theory that we want to embrace change that that changes. Okay. Uh, and we want to be able to iterate quickly and incorporate that. And that's been happening in the software world for, for 20 plus years. What's taken so long to get that to the business side, because as the pace of change has changed on the software side, you know, that's a strategic issue in terms of execution on the business side that they need now to change priorities. And, you know, there's no PRDs and MRDs and big, giant strategic plans that sit on the shelf for five years. That's just not the way business works anymore. It took a long time to get here. >>Yeah, it did. And you know, there have been previous attempts to make a better connection between business and it, there was the so called alignment framework that a couple of friends of mine from Boston university developed, I think more than 20 years ago, but you know, now we have better technology for creating that linkage. And the, you know, the idea of kind of ops oriented frameworks is pretty pervasive now. So I think it's time for another serious attempt at it. Right. >>And do you think doing it this way, right. With the, with the biz ops coalition, you know, getting a collection of, of, of kind of likeminded individuals and companies together, and actually even having a manifesto, which we're making this declarative statement of, of principles and values, you think that's what it takes to kind of drive this kind of beyond the experiment and actually, you know, get it done and really start to see some results in, in, uh, in production in the field. >>I think certainly, um, no one vendor organization can pull this off single handedly. It does require a number of organizations collaborating and working together. So I think our coalition is a good idea and a manifesto is just a good way to kind of lay out what you see as the key principles of the idea. And that makes it much easier for everybody to understand and act on. >>I think it's just, it's really interesting having, you know, having them written down on paper and having it just be so clearly articulated both in terms of the, of the values as well as, as the, uh, the principles and the values, you know, business outcomes matter trust and collaboration, data driven decisions, which is the number three or four, and then learn, respond and pivot. It doesn't seem like those should have to be spelled out so clearly, but, but obviously it helps to have them there. You can stick them on the wall and kind of remember what your priorities are, but you're the data guy. You're the analytics guy, uh, and a big piece of this is data and analytics and moving to data-driven decisions. And principle number seven says, you know, today's organizations generate more data than humans can process and informed decisions can be augmented by machine learning and artificial intelligence right up your alley. You know, you've talked a number of times on kind of the mini stages of analytics. Um, and how has that's evolved over, over time, you know, as you think of analytics and machine learning, driving decisions beyond supporting decisions, but actually starting to make decisions in machine time. What's that, what's that thing for you? What does that make you, you know, start to think, wow, this is, this is going to be pretty significant. >>Yeah. Well, you know, this has been a longterm interest of mine. Um, the last generation of AI, I was very interested in expert systems. And then, um, I think, uh, more than 10 years ago, I wrote an article about automated decision-making using what was available then, which was rule-based approaches. Um, but you know, this addresses an issue that we've always had with analytics and AI. Um, you know, we, we tended to refer to those things as providing decision support. The problem is that if the decision maker didn't want their support, didn't want to use them in order to make a decision, they didn't provide any value. And so the nice thing about automating decisions, um, with now contemporary AI tools is that we can ensure that data and analytics get brought into the decision without any possible disconnection. Now, I think humans still have something to add here, and we often will need to examine how that decision is being made and maybe even have the ability to override it. But in general, I think at least for, you know, repetitive tactical decisions, um, involving a lot of data, we want most of those, I think to be at least recommended if not totally made by an algorithm or an AI based system, and that I believe would add to the quality and the precision and the accuracy of decisions and in most organizations, >>No, I think, I think you just answered my next question before I, before Hey, asked it, you know, we had dr. Robert Gates on a former secretary of defense on a few years back, and we were talking about machines and machines making decisions. And he said at that time, you know, the only weapon systems, uh, that actually had an automated trigger on it were on the North Korea and South Korea border. Um, everything else, as you said, had to go through a sub person before the final decision was made. And my question is, you know, what are kind of the attributes of the decision that enable us to more easily automated? And then how do you see that kind of morphing over time, both as the data to support that as well as our comfort level, um, enables us to turn more and more actual decisions over to the machine? >>Well, yeah, it's suggested we need, um, data and, um, the data that we have to kind of train our models has to be high quality and current. And we, we need to know the outcomes of that data. You know, um, most machine learning models, at least in business are supervised. And that means we need to have labeled outcomes in the, in the training data. But I, you know, um, the pandemic that we're living through is a good illustration of the fact that, that the data also have to be reflective of current reality. And, you know, one of the things that we're finding out quite frequently these days is that, um, the data that we have do not reflect, you know, what it's like to do business in a pandemic. Um, I wrote a little piece about this recently with Jeff cam at wake forest university, we called it data science quarantined, and we interviewed with somebody who said, you know, it's amazing what eight weeks of zeros will do to your demand forecast. We just don't really know what happens in a pandemic. Um, our models maybe have to be put on the shelf for a little while and until we can develop some new ones or we can get some other guidelines into making decisions. So I think that's one of the key things with automated decision making. We have to make sure that the data from the past and that's all we have of course, is a good guide to, you know, what's happening in the present and the future as far as we understand it. Yeah. >>I used to joke when we started this calendar year 2020, it was finally the year that we know everything with the benefit of hindsight, but it turned out 20, 20 a year. We found out we actually know nothing and everything thought we knew, but I wanna, I wanna follow up on that because you know, it did suddenly change everything, right? We got this light switch moment. Everybody's working from home now we're many, many months into it, and it's going to continue for a while. I saw your interview with Bernard Marr and you had a really interesting comment that now we have to deal with this change. We don't have a lot of data and you talked about hold fold or double down. And, and I can't think of a more, you know, kind of appropriate metaphor for driving the value of the BizOps when now your whole portfolio strategy, um, these to really be questioned and, and, you know, you have to be really, uh, well, uh, executing on what you are, holding, what you're folding and what you're doubling down with this completely new environment. >>Well, yeah, and I hope I did this in the interview. I would like to say that I came up with that term, but it actually came from a friend of mine. Who's a senior executive at Genpact. And, um, I, um, used it mostly to talk about AI and AI applications, but I think you could, you could use it much more broadly to talk about your entire sort of portfolio of digital projects. You need to think about, well, um, given some constraints on resources and a difficult economy for a while, which of our projects do we want to keep going on pretty much the way we were and which ones are not that necessary anymore? You see a lot of that in AI, because we had so many pilots, somebody told me, you know, we've got more pilots around here than O'Hare airport and AI. Um, and then, but the ones that involve double down they're even more important to you. They are, you know, a lot of organizations have found this out in the pandemic, on digital projects. It's more and more important for customers to be able to interact with you, um, digitally. And so you certainly wouldn't want to, um, cancel those projects or put them on hold. So you double down on them and get them done faster and better. >>Right, right. Uh, another, another thing that came up in my research that you quoted, um, was, was from Jeff Bezos, talking about the great bulk of what we do is quietly, but meaningfully improving core operations. You know, I think that is so core to this concept of not AI and machine learning and kind of the general sense, which, which gets way too much buzz, but really applied right. Applied to a specific problem. And that's where you start to see the value. And, you know, the, the BizOps, uh, manifesto is, is, is calling it out in this particular process. But I'd love to get your perspective as you know, you speak generally about this topic all the time, but how people should really be thinking about where are the applications where I can apply this technology to get direct business value. >>Yeah, well, you know, even talking about automated decisions, um, uh, the kind of once in a lifetime decisions, uh, the ones that, um, ag Lafley, the former CEO of Procter and gamble used to call the big swing decisions. You only get a few of those. He said in your tenure as CEO, those are probably not going to be the ones that you're automating in part because, um, you don't have much data about them. You're only making them a few times and in part, because, um, they really require that big picture thinking and the ability to kind of anticipate the future, that the best human decision makers, um, have. Um, but, um, in general, I think where they are, the projects that are working well are, you know, when I call the low hanging fruit ones, the, some people even report to it referred to it as boring AI. >>So, you know, sucking data out of a contract in order to compare it to a bill of lading for what arrived at your supply chain companies can save or make a lot of money with that kind of comparison. It's not the most exciting thing, but AI, as you suggested is really good at those narrow kinds of tasks. It's not so good at the, at the really big moonshots, like curing cancer or, you know, figuring out well what's the best stock or bond under all circumstances or even autonomous vehicles. Um, we, we made some great progress in that area, but everybody seems to agree that they're not going to be perfect for quite a while. And we really don't want to be driving around on them very much unless they're, you know, good and all kinds of weather and with all kinds of pedestrian traffic and you know, that sort of thing, right? That's funny you bring up contract management. >>I had a buddy years ago, they had a startup around contract management and was like, and this was way before we had the compute power today and cloud proliferation. I said, you know, how, how can you possibly build software around contract management? It's language, it's legal, ease. It's very specific. And he's like, Jeff, we just need to know where's the contract. And when does it expire? And who's the signatory. And he built a business on those, you know, very simple little facts that weren't being covered because their contracts contractor in people's drawers and files and homes, and Lord only knows. So it's really interesting, as you said, these kind of low hanging fruit opportunities where you can extract a lot of business value without trying to, you know, boil the ocean. >>Yeah. I mean, if you're Amazon, um, uh, Jeff Bezos thinks it's important to have some kind of billion dollar projects. And he even says it's important to have a billion dollar failure or two every year. But I think most organizations probably are better off being a little less aggressive and, you know, sticking to, um, what AI has been doing for a long time, which is, you know, making smarter decisions based on, based on data. >>Right? So Tom, I want to shift gears one more time before, before we let you go on on kind of a new topic for you, not really new, but you know, not, not a, the vast majority of, of your publications and that's the new way to work, you know, as, as the pandemic hit in mid March, right. And we had this light switch moment, everybody had to work from home and it was, you know, kind of crisis and get everybody set up. Well, you know, now we're five months, six months, seven months. A number of companies have said that people are not going to be going back to work for a while. And so we're going to continue on this for a while. And then even when it's not what it is now, it's not going to be what it was before. So, you know, I wonder, and I know you, you, uh, you teased, you're working on a new book, you know, some of your thoughts on, you know, kind of this new way to work and, and the human factors in this new, this new kind of reality that we're kind of evolving into, I guess. >>Yeah. I missed was an interest of mine. I think, um, back in the nineties, I wrote an article called, um, a coauthored, an article called two cheers for the virtual office. And, you know, it was just starting to emerge. Then some people were very excited about it. Some people were skeptical and, uh, we said two cheers rather than three cheers because clearly there's some shortcomings. And, you know, I keep seeing these pop up. It's great that we can work from our homes. It's great that we can accomplish most of what we need to do with a digital interface, but, um, you know, things like innovation and creativity and certainly, um, uh, a good, um, happy social life kind of requires some face to face contact every now and then. And so I, you know, I think we'll go back to an environment where there is some of that. >>Um, we'll have, um, times when people convene in one place so they can get to know each other face to face and learn from each other that way. And most of the time, I think it's a huge waste of people's time to commute into the office every day and to jump on airplanes, to, to, um, give every little, um, uh, sales call or give every little presentation. Uh, we just have to really narrow down what are the circumstances where face to face contact really matters. And when can we get by with, with digital, you know, I think one of the things in my current work I'm finding is that even when you have AI based decision making, you really need a good platform in which that all takes place. So in addition to these virtual platforms, we need to develop platforms that kind of structure the workflow for us and tell us what we should be doing next, then make automated decisions when necessary. And I think that ultimately is a big part of biz ops as well. It's not just the intelligence of an AI system, but it's the flow of work that kind of keeps things moving smoothly throughout your organization. >>Yeah. I think such, such a huge opportunity as you just said, cause I forget the stats on how often we're interrupted with notifications between email texts, Slack, a sauna, Salesforce, the list goes on and on. So, you know, to put an AI layer between the person and all these systems that are begging for attention, and you've written a book on the attention economy, which is a whole nother topic, we'll say for another day, you know, it really begs, it really begs for some assistance because you know, you just can't get him picked, you know, every two minutes and really get quality work done. It's just not, it's just not realistic. And you know what? I don't think that's a feature that we're looking for. I agree. Totally. Alright, Tom. Well, thank you so much for your time. Really enjoyed the conversation. I gotta dig into the library. It's very long. So I might start at the attention economy. I haven't read that one in to me. I think that's the fascinating thing in which we're living. So thank you for your time and, uh, great to see you. >>My pleasure, Jeff. Great to be here. >>All right. Take care. Alright. He's Tom I'm Jeff. You are watching the continuing coverage of the biz ops manifesto and Vale. Thanks for watching the cube. We'll see you next time.

Published Date : Oct 15 2020

SUMMARY :

a BizOps manifesto unveiled brought to you by biz ops coalition. Good to see you again. And I think you said you're at a fun, exotic place on the East coast Realm of Memphis shoes. Great to see you again, where are you coming in from? you know, you can do better stuff within your own company, surge, why don't we start with you? whether we're talking about vendors or, um, you know, system integrators, consulting firms are talking Why did you get involved in this, in this effort? And I think we got a lot of improvement at the team level, and I think that was just no. I wonder if you could kind of share your And in general, I think, you know, we've just kind of optimize that to narrow for a long time and it's been, you know, kind of trucking along and then covert hit and you know, when we look at certain parts of the industry, you know, we see some things which are very disturbing, you know, in many ways and make cover. And, you know, we talk about people process we, we realized that to be successful with any kind of digital transformation you So I wonder if you can just share your thoughts on, you know, using flow as a way to think You need to optimize how you innovate and how you deliver value to the business and the customer. and really, you know, force them to, to look at the, at the prioritization and make And, um, you know, it's, it's a difficult aspect but if the culture doesn't adopt it and people don't feel good about it, you know, it's not going to be successful and that's in the context that is relevant and understandable for, for different stakeholders, whether we're talking about you know, metrics that they are used to to actually track you start to, And so you really want to start And, you know, what are the factors that are making and the technology that supports it, you run a pretty big Um, so you know, is the, is the big data I'm just going to use that generically um, you know, at some point maybe we reached the stage where we don't do um, and taking the lessons from agile, you know, what's been the inhibitor to stop and make sure that every development the organization is focused on those as well as the business itself, that we're measuring value So gentlemen, uh, thank you again for, for your time. And thank you for sharing your thoughts with us here on the cube. And we'd like to welcome you back to our And it's, you know, I really applaud, you know, this whole movement, I mean, whether I never sit down and say, you know, the product management team has to get aligned with Deb, Maybe trying to eliminate the word alignment, you know, from a lot of our organizations, Um, the ones that, that jumps out though is really about, you know, change, you know, it's kind of a, now an analogy for transformation. instituting the whole program, implement, you know, the program, increment planning, capabilities and kind of model is, um, and also, uh, you know, on that shorter increment, to really kind of just put them down on paper and you know, I can't help, but think of, So, um, you know, you really, I think we've attacked that in a variety And so when we pie plan, you know, myself and Cameron and the other members of our leadership, So they can, you know, quickly ship code that works. mixed book, you know, it was a great piece on a, you're talking about, you know, as part of the manifesto is that people are building is obviously becoming bigger and bigger, you know, in an, in many ways, right. But the sudden, you know, light switch moment, everybody had to go work from home and in March 15th And we kind of, you know, we started with John and built, you know, out of concentric circles of momentum and, to be able to pivot faster, deliver incrementally, you know, and operate in a different, to get behind these, but if it takes, you know, something a little bit more formal, uh, And I think it's a very analogous, you know, And at least you can measure it again and you can, and you've got some type of a comp and that is really the only way to, It's great to be here. And if you want to check out the biz ops, Manifesta go to biz ops, of biz ops manifesto unveiled brought to you by biz ops coalition. or we're excited to have some of the foundational people that, you know, have put their, put their name on the dotted, It's good to be close to the U S and it's going to have the Arabic cleaner as well. there at Xerox park, you know, some of the lessons you learned and what you've been able to kind of carry forward And of course, there's, as, as you noticed, there's just this DNA of innovation and excitement And I realized none of this was really working, that there was something else, So, you know, the agile movement got started about 20 years ago, And the way that the business was working was planning was investing the right measurement data sets so that you can make the right decisions in terms of what you're investing, different from the way that you measure business outcomes. And it's really interesting to me cause I know, you know, flow on one hand is kind of a workflow And this is really what if you go to the biz ops manifesto, it says, I focus on outcomes And how quickly did you learn and how quickly did you use that data to drive to that next outcome? And you know, I love that you took this approach really of having kind of four So really the key thing is, is to move away from those old ways of doing things But the key thing is what you need to stop doing to focus on these. And I, you know, I think at the same thing, always about Moore's law, And you also make it sound so simple, but again, if you don't have the data driven visibility the AP testing was not even possible with all of those inefficiencies. you know, you have to constantly be delivering value and upgrading that value because you're constantly taking money Well, that really is based on how many features you delivered or how much, how big, how many quality improvements or scalar I wonder if you can, again, you've got some great historical perspective, So the key thing that I've noticed is that if you can model you know, more senior people being overloaded and creating bottlenecks where they didn't exist. Well, you know, what's the biggest inhibitor for most people but the key thing is just to get you set up it's to get started and to get the key wins. continue to spread that well, uh, you know, good for you through the book and through your company. They'd love to have you do it. of biz ops manifesto unveiled brought to you by biz ops coalition. It's the biz ops manifesto unveiling a thing's Hi, good to see you, Jeff. What is the biz ops manifesto? years later, and if you look at the current state of the industry, uh, the product, not just, uh, by, you know, providing them with support, but also, of COVID, which, you know, came along unexpectedly. and you know, if you, if you go back to, uh, I think you'll unmask a few years And the reality is that if you look at it, especially in the last decade, I just liked that you put down these really simple, you know, kind of straightforward core values. you know, another example, for instance, one of our customers in the, uh, in the airline industry And yet, um, you know, the, it teams, whether it's operations, software environments were And there's a good ROI when you talk about, you know, companies not measuring and again, back to a product project management Institute, um, there, And so if you start to think about quality as fitness for purpose, And so, you know, if I'm, But I want to talk about, you know, one of the key ones, which you just talked about, of the speed of change and, and, and, and making that, you know, Um, again, back to one of these surveys that we did with, Um, and you know, we, we talk about kind of this, Why the coalition, why, you know, take these concepts out to a broader audience, all of us, whether we're talking about, you know, consulting agile transformation experts, So we're very pleased at if you look at, uh, And, uh, you know, congratulations to you and the team. manifesto.org, read it and you can sign it and you can stay here for more coverage. of this ops manifesto unveiled brought to you by bill. It's been in the works for awhile, but today's the day that it actually kind of come out to the, So let's just jump into it, you know, and getting ready for this. deal with that issue with, you know, a new framework, eventually a broad set get that to the business side, because as the pace of change has changed on the software side, you know, And the, you know, the idea of kind of ops With the, with the biz ops coalition, you know, getting a collection of, and a manifesto is just a good way to kind of lay out what you see as the key principles Um, and how has that's evolved over, over time, you know, I think at least for, you know, repetitive tactical decisions, And my question is, you know, what are kind of the attributes of and we interviewed with somebody who said, you know, it's amazing what eight weeks we knew, but I wanna, I wanna follow up on that because you know, and AI applications, but I think you could, you could use it much more broadly to talk about your you know, you speak generally about this topic all the time, but how people should really be thinking about where Yeah, well, you know, even talking about automated decisions, So, you know, sucking data out of a contract in order to compare And he built a business on those, you know, very simple little facts what AI has been doing for a long time, which is, you know, making smarter decisions everybody had to work from home and it was, you know, kind of crisis and get everybody set up. And so I, you know, I think we'll go back to an environment where there is some of you know, I think one of the things in my current work I'm finding is that even when on the attention economy, which is a whole nother topic, we'll say for another day, you know, We'll see you next time.

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AWS Summit Keynote Analysis | AWS Summit Online 2020


 

>> Narrator: From theCUBE Studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hello everyone, welcome to this special CUBE virtual coverage of AWS Summit 2020 Online. This is the 80th summit that has now moved from a physical event to a digital event, a virtual event, it's all online. Of course theCUBE, normally at the summits, are virtual as well. We have an all day program of CUBE coverage here from our Palo Alto studios with our quarantine crew. Great team, who's been sheltering in place for the past two and a half months as well as our team in Boston with Dave Vellante and Stu Miniman. theCUBE is virtual because we have to be and we are going to be continuing doing more coverage and we're going to continue to do that with all the other big events in the enterprise and emerging tech business. Stu and Dave are going to join me. >> Hey John, good to see you, thank you. >> Stu, we're going to do a segment later on more a breakdown in some of the news and highlights. We got Matt Garman coming on, who's the new vice president of sales and marketing. He ran EC2. He now reports to Andy Jassy he's run the field. We got Sanjay Poonen, the chief operating officer at VMware. Coming on as well. And then we got a customer there. We've got a slew of great guests, Swami, Dave Brown, who now runs EC2. The GM of Analytics. Stu, are you going to do a segment with Corey Quinn? Which should be fun. And Dave, of course, you can do a breaking analysis at the end of the day. And we've got a lot of other great content on theCUBE.net. Check it out. Guys let's just jump into it. AWS is really feeling all the pressure as all these cloud guys are. Everyone's working at home. The cloud is on the front stage of the world in terms of delivering capacity, compute everything else. And now they're got to run a digital event. So pretty crazy times. What you guys think?. Dave what's your thoughts? Stu. >> Do you want me to jump in there? >> Yeah. >> So really impressive watching Werner Vogels. First of all last year I saw him up on stage at the New York City summit. Of course, we've seen him on stage at re:Invent many times. But well produced really looks good. You know, challenging to have that keynote feel when you're sitting at home. But they did a nice job of editing. They put him up on it on a big white space here. But what Werner talked about is the scale of cloud. This is what they've been building for. You never know when you're going to have a Cyber Monday. And I just need to be able to scale. He talked about examples like Netflix more than doubling. How many minutes they're doing and walking through all the ways that Amazon is stepping up. You know something we've been looking at close, Dave has been digging into the analysis here. You know, public cloud is being put under the spotlight right now can they react? And Amazon, to their credit is doing a really good job have not been hearing any challenges. They're not leaving their customers behind. They're having lots of people coming and wanting more. They don't want to get people, yeah. >> I want to dig into that a little bit later on, in terms of uptime and high availability. The table stakes right now in this new virtualized world of living and working at home, competing with life is. What services stay up the most? Which ones are failing? Are the staffing levels there? Are they dealing with the remote workforce? All these things are going to impact the cloud. But ultimately, what we're talking about now is who's really leading this? Dave, you know you and I have been riffing on this around who really has the market share lead and what the numbers are. Clearly, Amazon is winning. The numbers all point that way. And some people even have Microsoft ahead of Amazon, don't know how they get there. But bottom line, Microsoft is catching up. But what is the real lead? What's the market share numbers look like? What are you finding in the research that we're doing? >> Well as you know John, we've been tracking this for a while now. And all three companies, the big three, Amazon, Google and Microsoft just reported it well. We actually have some data on this. Guys, if you can maybe share that with our audience. But we saw this last quarter. The reason why, John, that people some maybe people have Microsoft ahead is because they bundle a lot of the stuff into their intelligent cloud and includes GitHub, Azure stack, hybrid, private cloud services and. Oh, yeah, by the way, Azure. But nonetheless, they give us some clues as to what Azure looked like. So this is our estimate of infrastructure as a service and platform as a service. Both Google and Microsoft sort of hide the ball a little bit on the pure play. Amazon very cleanly provides that guidance. And so you can see here, I guess the key points are like you said, Azure and GCP are growing faster than Amazon. Amazon is much bigger. I would say though, if you go back to 2018, Amazon was well over 2x Azure. 2019 it was just kind of around 2x, you're seeing that now with the trailing twelve months. And this last quarter dipping a little bit below. So you are seeing Azure close that gap. But as I say, the numbers are fuzzy. So you have to do your best to squint through them. I look, I read 10ks till my eyes bleed. So you don't have to. >> Stu, what are you talking hearing in terms of uptime Azure had some fails, Google had some fails. But you starting to see the cloud starting to differentiate. See Google doing much more vertical focus. They're obviously going after retail. It's an easy one. Microsoft with Office 365. Doing well on the enterprise. The numbers are there. What's your thoughts on the reliability and uptime? >> Yes so, John first of all Amazon I'm not hearing any reports of issues there. As you noted, where are Microsoft and Google going after Amazon? Where they can. So retail is an obvious one. The ecosystem how well can they partner with companies? Because the fear of many companies is if I partner with Amazon, are they going to come after my business? So when I looked at the online events, John, I got a sneak peek last night of where the Asia-Pacific region. I kind of logged in as if I was from Australia or New Zealand. >> John: I did that too. >> You know, they have regional partner things set up. So, once again, Amazon, a huge global presence, doing a really good job there. And as Dave showed in the numbers while Azure and Google have much higher growth rates, if you just look at raw numbers, Amazon just adding another Google cloud like every quarter to their revenue. So it is still Amazon in the clear lead out in front. >> You know, I think it's important to point out that these clouds have different capabilities. You know, Microsoft put out a blog just very recently saying that it was going to prioritize some of the essential businesses some of the health care workers and several others that were, quote unquote, essentials. So if you're one of those essential business, they were going to sort of allocate capacity toward you. So they're clearly having some scaling issues and they're somewhat using the COVID-19 pandemic as a bit of a heat shield there. Or by the way, they're prioritizing teams as well for the work from home. So it's caveat emptor there, as I said in my breaking analysis, I mean unless you're one of those sort of priority customers and maybe even if you are, you might want to sort of be careful as to what you're actually running in Azure. At the same time you know, clearly Microsoft's doing well. It's got a lot of spending momentum for its platform. And so that's undeniable. A lot of workloads are kind of good enough. >> Yeah and I think just to put a quick plug, if you're watching this segment now, Dave will do a breaking analysis at three o'clock on our stream here. And of course, it'll be on demand on theCUBE.net as well as YouTube. Guys, I want to get your thoughts on some of the hot spots here. Usually around this time, Amazon comes out and shows a lot of GA, general availability. A lot of stuff they announce that reinvents. So, Kendra is going general availability as well as some other services. But one of the things that was interesting to me, I'll get your thoughts on it, because I held the processor in my hand. Jassi tweeted about yesterday, the new arm, EC2 M6G, which is their graviton two processor. It's like super small. This has really been the competitive Edge for Amazon's performance. The stuff that they're doing now is they're lowering the cost and increasing the performance. That's their Amazon law. That's what they do. So, you got the processor, you got analytics. You start to see these GAs. Can you squint through some of the announcements and try to get a feel for where this is going? How's this machine learning? If I'm an enterprise, I got to make some tough calls right now because I've got to double down on the products that are working that are going to get me through the pandemic. And on a growth trajectory and I've got to get rid of the people in the projects or redeploy them quickly. This is going to impact, positioning and ultimately revenues. >> I mean, I think if you look at the Edge specifically and you think about Arm, I think what Amazon's got right is they're not just throwing traditional data center boxes over the fence to the Edge and say, "Okay, here you go, data center in a box." What they're doing is they're sort of rethinking it and then realizing that you're going to have real time workloads running at the Edge, processing very, you have to be very efficient and very inexpensive. So that's where Arm fits. And I think you're going to have to be able to do the processing at the Edge. Much of the data, if not most of that data, is going to stay at the Edge. And it's not a traditional processing architecture. New architectures are going to emerge. David Florrick calls these things matrix workloads. He's written a lot about it. It's just a whole new way of thinking about computing architectures. And really the Edge is going to be driving that. >> Stu, I want to get your opinion on something. And Dave, you can weigh in too, that'd b great. You know, I was watching a little bit of the Down Under APACS stuff yesterday, Stu as well. And I saw Ben Capps, one of our friends, CUBE alumni and co-host, helps the Saudis live in New Zealand. He brought a couple of interesting things I want to get your thoughts on this. It's more of a community angle. Andy Jass, he's been with Amazon for 23 years. Ben mentioned the cloud rod he's still going back. You know, thinking about cloud was 2008 around that timeframe was only a small cast of characters talking about what was going on. And finally, he mentioned the point about Jass's keynote a Fireside Chat. He mentioned, "One way door decisions versus "two door decisions. "The former cannot be undone hence need to be thought over." So you start to see Jass. Twenty three years of experience, you get the cloud arod kind of ecosystem influencers that are out there that we all know. We've been covering this for that long of time. And you've got this notion of the two way door. You started to connect the dots here and what's going on. You start to see a maturation of AWS. But not only that, the community, the truth is out there and it's interesting to see how this plays out in terms of how they talk about the information as we're all on virtual online. Who are the experts? Who are the YouTubers trying to get a flash in the pan? What's the real story? The data, the misinformation is flying around. There's a ton of that going on, I want to see more of it with virtual. But you've got to experience set in the table with Amazon and the community, your thoughts? >> Yes, so John, absolutely it's about you need to have optionality. We know that things change really fast. 2020 key example of having to react to things that I weren't prepared for. Dave was just talking about Edge computing. What I need to succeed an Edge is very different from how I was attacking clouds before. So is Amazon a walled garden? Everything goes in, Hotel California that it was active for years? Or are they going to be flexible? You know, you see Google and Microsoft really trying to attack Amazon here. Many of us that are proponents of open source have attacked Microsoft, have attacked Amazon for years. They've hired some really good people for Adrian Cockcroft couple years ago, Peder Ulander more recently. They've even hired some people from Red Hat and the Linux Foundation. So getting involved in open source and they've been leading some of the efforts when you talked about Edge. But emerging technologies like Serverless and Edge computing. Is it the Amazon way or everything else? Or will they play in an open ecosystem? Will they allow things to be more flexible? You know, we we've talked for a bunch of years. They really softened on their hybrid stance in 2020. Will Amazon soften on their multi cloud stance, especially if you start burrowing in where Edge fits in this environment? It can't be a one way ladder to everything for public cloud. We know it needs to be a diverse environment. And therefore, you know that net community and ecosystem, you know, wants to play with Amazon but also wants a mature and competitive marketplace. We've all seen what happens when there's a monopoly or duopoly out there. It's not good for innovation. It's not good for the customers long term. >> Dave the reality of the marketplace is changing. Customers are going to be virtualize in their world, literally, physically and digitally. How the work's going to get done is to mention open source ones, probably see a revolution of new applications Cambrian explosion of new kinds of capabilities, new demands, new expectations. There's going to be favor here for the people with the steep learning curve who have those has that trajectory as Amazons, as you know, there's no compression algorithm for experience. This is a real kind of nuance point. It's kind of exposed for the next year. Who's got the juice in the marketplace? Your thoughts? >> Well, Werner Vogels today talked about he said, "There's a shift, a fundamental shift going on, "a sort of early COVID-19. "It's not just about the technology, "but it's about how we access applications, "how we build applications." And Amazon is clearly making some bets and betting on data. We know that. And they are also betting on video because they know that's where a lot of the data comes from. When you talk about who's got experience, I mean, clearly Amazon is seeing a huge demand for video services and we're seeing a giant disruption in content distribution networks. And Amazon, I think, is at the heart of that. So, I mean, it's you know, it's interesting to see him doubling down on that, talking about the whole workflow. So I think in terms of experience, obviously at Amazon, they're going to, that's one of their clear sweet spots. But there are obviously other. >> You know, I've heard the term reinvent many times in the past couple of months, especially during the COVID crisis. And it wasn't in context to the Amazon show. There's a real reinvention going on in the marketplace, in enterprises, in small, medium sized enterprises to every business they have to rethink and reinvent what they're doing to get a growth trajectory. And traditionally, we look at these crisis of 2008. Companies that came out on the upswing became a real master master class, examples of growth and a lot of people who weren't prepared, flatline or dropped off. So we are in this point. Even theCUBE we're are digital, we're virtual. We're rethinking it. We're open to new ideas. There's going to be an experimentation phase at the same time, how do you leverage what's out there? This is going to be an opportunity for the cloud, guys. How do you guys react to all that? >> Well, the last downturn was good for cloud, and still you we've talked about how this one certainly is shaping up to be a tailwind as well for cloud. Cloud is doing better than others. I think Gartner put out a stat today they've seen like a 5x increase in inquiries around cloud. Not surprising companies that previously wouldn't even think about cloud now they really have no choice. >> Guys, we've got to cut it there, we've got to go to Cocky. We had all day with theCUBE. CUBE Virtual AWS Summit Online. Check out they got a big portal. It's complicated. Is a lot of a lot of education going on there. It's the classic Emison Summit. We've got great interviews. Guys we've got a great interview coming up next with Matt Garman, who's the new senior vice president or vice president of sales and marketing. He runs all the field, public sector, both of those areas under massive growth opportunities. So, we're going to hear from him. Thanks for coming on, guys. Really appreciate it. Good to celebrate as well in Boston.. And thanks for the insight. So, we'll be right back with more CUBE coverage after the short break. And Matt Garman up next. (upbeat music)

Published Date : May 13 2020

SUMMARY :

leaders all around the world, This is the 80th summit that has now moved The cloud is on the front And I just need to be able to scale. What's the market share numbers look like? of the stuff into their intelligent cloud the reliability and uptime? Because the fear of many companies And as Dave showed in the At the same time you know, of the people in the projects boxes over the fence to the Edge of the two way door. and the Linux Foundation. It's kind of exposed for the next year. "It's not just about the technology, at the same time, how do you Well, the last downturn And thanks for the insight.

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Werner Vogels Keynote Analysis | AWS re:Invent 2019


 

>>LA from Las Vegas. It's the cube covering AWS reinvent 2019 brought to you by Amazon web services and along with its ecosystem partners. >>Hello everyone. Welcome back to the cubes. Day three coverage of ADAS reinvent in Las Vegas. It's the cubes coverage. Want to thank Intel for being the headline sponsor for the cube two sets. Without Intel, we wouldn't make it happen. We're here extracting the signal from the noise as usual. Wall-to-wall SiliconANGLE the cube coverage. I'm John Feria with student men and men doing a keynote analysis from Verner Vogel. Stu, you know Vernor's, they always, they always got the disc, the format jazzy kicks it off. You get the partner thing on day two and then they say Verner flask could nerd out on all the good stuff. Uh, containers. Coobernetti's all under the hood stuff. So let's jump in a keynote analysis. What's your take? What's Verner's posture this year? What's the vibe? What's the overall theme of the keynote? >>Well, well, first of all, John, to answer the question that everybody asks when Werner takes the stage, this year's t-shirt was posse. So Verner usually either has a Seattle band or it's usually a Dutch DJ, something like that. So he always delivers it. The geek crowd there. And really after seeing it of sitting through Werner's keynote, I think everybody walks out with AWS certification because architecturally we dig into all these environments. So right. You mentioned they started out with the master class on how Amazon built their hypervisor. Super important. Nitro underneath is the secret sauce. When they bought Annapurna labs, we knew that those chips would be super important going forward. But this is what is going to be the driver for outposts. It is the outpost is the building block for many of the other services announced this week. And absolutely the number one thing I'm hearing in the ecosystems around outpost but far gate and firecracker micro databases and managing containers. >>Um, they had some enterprises up on stage talking about transformation, picking up on the themes that Andy started with his three hour keynote just yesterday. But um, it's a lighter on the news. One of the bigger things out there is we will poke Amazon about how open and transparent they are. About what they're doing. And one of the things they announced was the Amazon builders library. So it's not just getting up on stage and saying, Hey, we've got really smart people and we architected these things and you need to use all of our tools, but Hey, this is how we do things. Reminded me a little bit of a, you know, just echoes of what I heard from get lab, who of course is fully open source, fully transparent, but you know, Amazon making progress. It's Adrian Cockcroft and that team has moved on open source, the container group. >>I had a great interview yesterday with Deepak saying, and Abby fuller, the container group actually has a roadmap up on containers. They're so sharing a lot of deep knowledge and good customers talk about how they're taking advantage, transforming their business. In serverless, I mean, John, coming out of Andy's keynote, I was like, there wasn't a lot of security and there wasn't a lot of serverless. And while serverless has been something that we know is transforming Amazon underneath the covers, we finally got to hear a little bit more about not just Lambda but yes, Lambda, but the rest of it as to how serverless is transforming underneath. >>You know ain't Jessie's got along three hour keynote, 30 announcements, so he has to cut save some minutes there. So for Verner we were expecting to go in a little bit more deeper dive on this transformational architecture. What did you learn about what they're proposing, what they're saying or continuing to say around how enterprises should be reborn in the cloud? Because that's the conversation here and again, we are, the memes that are developing are take the T out of cloud native. It's cloud naive. If you're not doing it right, you're going to be pretty naive. And then reborn in the cloud is the theme. So cloud native, born in the cloud, that's proven. Reborn in the cloud is kind of the theme we're hearing. Did he show anything? Did he talk about what that architecture is for transformation? Right. >>Did actually, it was funny. I'm in a watching the social stream. While things are going on. There was actually a cube alumni that I follow that we've interviewed at this show and he's like, if we've heard one of these journeys to you know, transformation, haven't we heard them all and I said, you know, while the high level message may be similar is I'm going to transfer math transform, I'm going to use data. When you looked at what they were doing, and this is a significant, you know, Vanguard, you know the financial institutions, Dave Volante commenting that you know the big banks, John, we know Goldman Sachs, we know JP Morgan, these banks that they have huge it budgets and very smart staffs there. They years ago would have said, Oh we don't need to use those services. We'll do what ourselves. Well Vanguard talking about how they're transforming rearchitecting my trip services. >>I love your term being reborn cloud native because that is the architecture. Are you cloud native or I used to call it you've kind of cloud native or kinda you know a little bit fo a cloud. Naive is a great term too. So been digging in and it is resonating is to look, transformation is art. This is not trying to move the organizational faster than it will naturally happen is painful. There's skillsets, there's those organizational pieces. There are politics inside the company that can slow you down in the enterprise is not known for speed. The enterprises that will continue to exist going forward better have taken this methodology. They need to be more agile and move. >>Well the thing about the cloud net naive thing that I like and first of all I agree with reborn in the cloud. We coined the term in the queue but um, that's kinda got this born again kind of vibe to it, which I think is what they're trying to say. But the cloud naive is, is some of the conversations we're hearing in the community and the customer base of these clouds, which is there are, and Jesse said it is Kino. There are now two types of developers and customers, the ones that want the low level building blocks and ones who want a more custom or solution oriented packages. So if you look at Microsoft Azure and Oracle of the clouds, they're trying to appeal to the folks that are classic it. Some are saying that that's a naive approach because it's a false sense of cloud, false sense of security. >>They got a little cloud. Is it really true? Cloud is, it's really true. Cloud native. So it's an interesting confluence between what true cloud is from a cloud native standpoint and yet all the big success stories are transformations not transitions. And so to me, I'm watching this it market, which is going to have trillions of dollars in, are they just transitioning? I old it with a new coat of paint or is it truly a skill, a truly an architectural transformation and does it impact the business model? That to me is the question. What's your reaction to that? >>Yeah, so John, I think actually the best example of that cloud native architecture is the thing we're actually all talking about this week, but is misunderstood. AWS outpost was announced last year. It is GA with the AWS native services this year. First, the VMware version is going to come out early in 2020 but here's why I think it is super exciting but misunderstood. When Microsoft did Azure stack, they said, we're going to give you an availability zone basically in your data center. It wasn't giving you, it was trying to extend the operational model, but it was a different stack. It was different hardware. They had to put these things together and really it's been a failure. The architectural design point of outpost is different. It is the same stack. It is an extension of your availability zone, so don't think of it of I've got the cloud in my data center. >>It's no, no, no. What I need for low latency and locality, it's here, but starting off there is no S3 in it because we were like, wait, what do you mean there's no S3 in it? I want to do all these services and everything. Oh yeah. Your S three bucket is in your local AC, so why would you say it's sharing? If you are creating data and doing data, of course I want it in my S three bucket. You know that, that that makes that no, they're going to add us three next year, but they are going to be very careful about what surfaces do and don't go on. This is not, Oh Amazon announces lots of things. Of course it's on outpost. It has the security, it has the operational model. It fits into the whole framework. It can be disconnected song, but it is very different. >>I actually think it's a little bit of a disservice. You can actually go see the rack. I took a selfie with it and put it out on Twitter and it's cool gear. We all love to, you know, see the rack and see the cables and things like that. But you know, my recommendation to Amazon would be just put a black curtain around it because pay no attention to what's here. Amazon manages it for you and yes, it's Amazon gear with the nitro chip underneath there. So customers should not have to think about it. It's just when they're doing that architecture, which from an application standpoint, it's a hybrid architecture. John, some services stay more local because of latency, but others it's that transformation. And it's moving the cloud, the edge, my data center things are much more mobile. Can you to change and move over? >>Well this spring you mentioned hybrid. I think to me the outpost announcement in terms of unpacking that is all about validation of hybrid. You know, VMware's got a smile on their face. Sanjay Poonen came in because you know Gelson you're kind of was pitching hybrid, you know, we were challenging him and then, but truly this means cloud operations has come. This is now very clear. There's no debate and this is what multi-cloud ultimately will look like. But hybrid cloud and public cloud is now the architecture of the of it. There's no debate because outpost is absolute verification that the cloud operating model with the cloud as a center of gravity for all the reasons scale, lower costs management, but moving the cloud operations on premises or the edge proves hybrid is here to stay. And that's where the money is. >>So John, there's a small nuance I'll say there because hybrid, we often think of public and private as equal. The Amazon positioning is it's outpost. It's an extension of what we're doing. The public cloud is the main piece, the edge and the outposts are just extensions where we're reaching out as opposed to if I look at, you know what VMware's doing, I've got my data center footprint. You look at the HCI solution out there. Outpost is not an HCI competitor and people looking at this misunderstand the fundamental architecture in there. Absolutely. Hybrid is real. Edge is important. Amazon is extending their reach, but all I'm saying is that nuance is still, Amazon has matured their thinking on hybrid or even multi-cloud. When you talk to Andy, he actually would talk about multi-cloud, but still at the center of gravity is the public cloud and the Amazon services. It's not saying that, Oh yeah, like you know, let's wrap arounds around all of your existing, >>well, the reason why I liked the cloud naive, take the T out of cloud native and cloud naive is because there is a lot of negativity around what cloud actually is about. I forget outpost cloud itself, and if you look at like Microsoft for instance, love Microsoft, I think they do an amazing work. They're catching up as fast as they can, but, and they play the car. Well we are large scale too, but the difference between Amazon and Microsoft Azure is very clear. Microsoft's had these data centers for MSN, I. E. browsers, global infrastructure around the world for themselves and literally overnight they have to serve other people. And if you look at Gardner's results, their downtime has been pretty much at an all time high. So what you're seeing is the inefficiencies and the district is a scale for Microsoft trying to copy Amazon because they now have to serve millions of customers anywhere. This is what Jessie was telling me in my one-on-one, which is there's no compression algorithm for experience. What he's basically saying is when you try to take shortcuts, there's diseconomies of scale. Amazon's got years of economies of scale, they're launching new services. So Jesse's bet is to make the capabilities. The problem is Microsoft Salesforce do is out there and Amos can't compete with, they're not present and they're going into their customers think we got you covered. And frankly that's working like real well. >>Yeah. So, so, so John, we had the cube at Microsoft ignite. I've done that show for the last few years. And my takeaway at Microsoft this year was they build bridges. If you are, you know, mostly legacy, you know, everything in my data center versus cloud native, I'm going to build your bridge. They have five different developer groups to work with you where you are and they'll go there. Amazon is a little bit more aggressive with cloud native transformation, you know, you need to change your mindset. So Microsoft's a little bit more moderate and it is safer for companies to just say, well, I trust Microsoft and I've worked with Microsoft and I've got an enterprise license agreement, so I'll slowly make change. But here's the challenge, Don. We know if you really want to change your business, you can't get there incrementally. Transformation's important for innovation. So the battle is amazing. You can't be wrong for betting on either Microsoft or Amazon these days. Architecturally, I think Amazon has clear the broadest and deepest out there. They keep proving some of their environments and it has, >>well the economies of scale versus diseconomies scale discussion is huge because ultimately if Microsoft stays on that path of just, you know, we got a two and they continue down that path, they could be on the wrong side of the history. And I'll tell you why I see that and why I'm evaluating Microsoft one, they have the data center. So can they reach tool fast enough? Can they, can they eliminate that technical debt because ultimately they're, they're making a bet. And the true bet is if they become just an it transition, they in my opinion, will, will lose in the long run. Microsoft's going all in on, Nope, we're not the old guard. We're the new guard. So there's an interesting line being formed too. And if Microsoft doesn't get cloud native and doesn't bring true scale, true reliability at the capabilities of Amazon, then they're just going to be just another it solution. And they could, that could fall right on there, right on their face on that. >>And John, when we first came to this show in 2013 it was very developer centric and could Amazon be successful in wooing the enterprise? You look around this show, the answer was a resounding yes. Amazon is there. They have not lost the developers. They're doing the enterprise. When you talk to Andy, you talked about the bottoms up and the top down leadership and working there and across the board as opposed to Google. Google has been trying and not making great progress moving to the enterprise and that has been challenging. >>Oh, I've got to tell you this too. Last night I was out and I got some really good information on jet eye and I was networking around and kind of going in Cognito mode and doing the normal and I found someone who was sharing some really critical information around Jedi. Here's what I learned around this is around Microsoft, Microsoft, one that Jed ideal without the capabilities to deliver on the contract. This was a direct quote from someone inside the DOD and inside the intelligence community who I got some clear information and I said to him, I go, how's that possible? He says, Microsoft one on the fact that they say they could do it. They have not yet proven any capabilities for Jedi. And he even said quote, they don't even have the data centers to support the deal. So here you have the dynamic we save, we can do it. Amazon is doing it. This is ultimately the true test of cloud naive versus cloud native. Ask the clouds, show me the proof, John, you could do it and I'll go with, >>you've done great reporting on the jet. I, it has been a bit of a train wreck to watch what's going on in the industry with that because we know, uh, Microsoft needs to get a certain certification. They've got less than a year. The clock is ticking to be able to support some of those environments. Amazon could support that today. So we knew when this started, this was Amazon's business and that there was the executive office going in and basically making sure that Amazon did not win it. So we said there's a lot of business out there. We know Amazon doing well, and the government deals Gelsinger was on record from VMware talking about lots of, >>well here's, here's, here's the thing. I also talked to someone inside the CIA community who will tell me that the spending in the CIA is flat. Okay. And the, the flatness of the, of the spending is flat, but the demand for mission support is going exponential. So the cloud fits that bill. On the Jedi side, what we're hearing is the DOD folks love this architecture. It was not jury rig for Amazon's jury rig for the workload, so that they're all worried that it's going to get scuttled and they don't want that project to fail. There's huge support and I think the Jedi supports the workload transformational thinking because it's completely different. And that's why everyone was running scared because the old guard was getting, getting crushed by it. But no one wants that deal to fail. They want it to go forward. So it's gonna be very interesting dynamics do if Microsoft can't deliver the goods, Amazon's back in the driver's seat >>deal. And John, I guess you know my final takeaway, we talked a bunch about outpost but that is a building block, 80 West local zones starting first in LA for the telco media group, AWS wavelength working with the five G providers. We had Verizon on the program here. Amazon is becoming the everywhere cloud and they really, as Dave said in your opening keynote there, shock and awe, Amazon delivers mere after a year >>maybe this logo should be everything everywhere cause they've got a lot of capabilities that you said the everything cloud, they've got everything in the store do great stuff. Great on the keynote from Verner Vogel's again, more technology. I'm super excited around the momentum around Coobernetti's you know we love that they think cloud native is going to be absolutely legit and continue to be on a tear in 2020 and beyond. I think the five G wavelength is going to change the network constructs because that's going to introduce new levels of kinds of policy. Managing data and compute at the edge will create new opportunities at the networking layer, which for us, you know, we love that. So I think the IOT edge is going to be a super, super valuable. We even had Blackberry on their, their car group talking about the software inside the car. I mean that's a moving mobile device of, of of industrial strength is industrial IOT. So industrial IOT, IOT, edge outpost, hybrid dude, we called this what year? Yeah, we call that 2013. >>And John, it's great to help our audience get a little bit more cloud native on their education and uh, you know, make sure that we're not as naive anymore. >>Still you're not naive. You're certainly cloud native, born in the clouds do, it's us born here. Our seventh year here at Amazon web services. Want to thank Intel for being our headline sponsor. Without Intel support, we would not have the two stages and bringing all the wall to wall coverage. Thanks for supporting our mission. Intel. We really appreciate it. Give them a shout out. We've got Andy Jassy coming on for exclusive at three o'clock day three stay with us for more coverage. Live in Vegas for reinvent 2019 be right back.

Published Date : Dec 5 2019

SUMMARY :

AWS reinvent 2019 brought to you by Amazon web services We're here extracting the signal from the noise as It is the outpost is the building block for And one of the things they announced was the Amazon builders library. Amazon underneath the covers, we finally got to hear a little bit more about not just So cloud native, born in the cloud, that's proven. these journeys to you know, transformation, haven't we heard them all and I said, you know, while the high level message There are politics inside the company that But the cloud naive is, is some of the conversations we're hearing in the community and the customer base of these clouds, the business model? It is the same but starting off there is no S3 in it because we were like, wait, what do you mean there's no S3 in it? And it's moving the cloud, the edge, the cloud operating model with the cloud as a center of gravity for all the reasons scale, of gravity is the public cloud and the Amazon services. and the district is a scale for Microsoft trying to copy Amazon because they now have So the battle is amazing. And the true bet is if they become just They have not lost the developers. the fact that they say they could do it. and the government deals Gelsinger was on record from VMware talking about lots of, So the cloud fits that bill. Amazon is becoming the everywhere cloud and they really, as I'm super excited around the momentum around Coobernetti's you know we love that And John, it's great to help our audience get a little bit more cloud native on their education You're certainly cloud native, born in the clouds do, it's us born here.

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Bassam Tabbara, Upbound | KubeCon + CloudNativeCon 2018


 

>> Narrator: Live, from Copenhagen, Denmark. It's theCUBE. Covering KubeCon and CloudNativeCon Europe 2018. Brought to you by the Cloud Native Computing Foundation, and its ecosystem partners. >> Live in Copenhagen, Denmark, of KubeCon 2018 Europe. I'm John Furrier with Lauren Cooney, my cohost. Exciting startup news here. Obviously, it's a growing ecosystem, all the big names are in it, but, great ecosystem of startups. One launching here, we have Bassam Tabbara, who's the founder and CEO of Upbound, here on theCUBE. Website is going to go live in a few hours. We're here for a quick preview. Thanks for joining theCUBE today. Appreciate it. >> Oh, my pleasure. >> So, you got a company. No one knows about it. (Bassam laughing) Now they're going to hear about it. What are you guys doing? What is Upbound about? And what are you doing? >> So Upbound is going after the problem of multi-cloud. So the way to think about it is that, you know, we're seeing now the ubiquity of Kubernetes, and if you think about what Kubernetes has done, it has solved the problem of taking many machines and making them into one, and doing all the scheduling and management and becoming the operating system of a cluster, right? Upbound is the next level up. Upbound is essentially taking multiple clusters and solving a similar set of problems around running distributed systems, distributed services, global services across clusters. It was really interesting to hear CERN this morning talking about how their managing 210 clusters and you think about 210 clusters, if you would talk about 210 machines, you'd be like, "Wow, that's a lot of machines", right? This is 210 clusters, and so a similar set of problems exist at a higher level, and that's the focus of Upbound. >> So, you guys are announcing a financing, $9 million from an investment Series A financing. Google Ventures as a lead and a variety of industry super-reputable investors. What was the value proposition pitch? What got Google Ventures excited? What was the core value, technology, business model? Give us the deck. >> My understanding of their investment thesis, and it's hard to claim that you always understand this. Essentially, the next level of infrastructure problem is essentially around multi-cloud and enterprises are managing many clusters today, many different cloud environments, whether it's across regions of a public cloud vendor or it's across public cloud vendors or across hybrid boundaries, on premise verse private cloud versus public cloud. It's become a challenge to run things across clusters and there's a lot of interesting scenarios to be solved at that level. That was the premise of the investment. >> John: So, are you guys a management software piece? Are you guys technology? What's the product? >> We're essentially building a service that helps companies run across cloud environments. And it's based on Kubernetes, 'cause Kubernetes is an amazing platform to build on top of, and we've learned that through our investment in Rook. You know, it's a great extension points and awesome community to be working with, We're offering a service for multi-cloud. >> Right, is it going to be, some shape of it, going to be open source or what are you looking at in particular? >> Yeah, obviously there'll be parts of it that are open source. We're a big open-source company. The team that's in Upbound, that's actually the team that's behind Rook, and Rook is a CNCF project now and all open source, obviously. And so, yeah, we're definitely an open-source player. >> Good. >> So you're exposed to the storage challenges with Rook and all the future kind of architecture. We just had Adrian Cockcroft on. we were both high fiving each other and celebrating that microservices is going to be a modern era. >> Bassam: Yes. >> How do you guys solve that problem? What is it going to be, the buyer going to be in a cloud architect? Is it going to be a storage person? Is it an ops person? Who's the target buyer of your service? Or user of your service? >> Well essentially people, DevOps people, that are managing multiple clusters today and understand the challenges around managing multiple clusters, no normalization of policies, separate users, separate user management, observability. All those things come up with a strategist, and of course, let's not forget, stateful workloads and managing state across environments is, I'd say, probably one of the harder problems. So, you know, the buyer is essentially somebody in DevOps, and then obviously, the CTO, CIO level gets involved at some point, but it's a draw. >> When you guys were forming the company. Obviously, with the Rook project, you were exposed to some of the pain points, you mentioned a few of them. What was the one pain point that jumped out at you the most and you said, "Hey, we can build a company around this"? >> The fact that most enterprises are now managing multiple cloud environments and they are completely independent. Anything that they try to normalize or do across them is... There's a human involved, or there's some homegrown script involved to actually run across clusters. And honestly, that's the same problem that people are trying to solve across machines, right? And that led to some, you know, the work that's happening around orchestration, Kubernetes, and others. It's only logical that we move up a level and solve similar set of problems. >> Yeah, I have a question about your service. Just, along the lines of, There are a lot of people coming into this market with, "We've got this integration solution that is multi-cloud," or, "We have this kind of API platform that can solve "for multi-cloud and run applications "cross multiple cloud platforms." >> Right. >> What is your differentiator? >> Yeah, so I mean, multi-cloud has become a thing now, as you've observed. I think the power of what we're doing is that we're building a control plane based on Kubernetes and the great work that's happening in the Kubernetes space around multi-cluster and federation and everything else, and offering a set of services that layer on top of that that solve some critical problems across clouds, including stateful workloads and migration portability across clouds. And essentially, inherently building this on the Kubernetes platform and our experience with that and our experience with the community around Kubernetes, I think is differentiated. >> So that leads me to our next question. So your pricing model, you said that you were going to be open source. So is that control plane going to be open source and then some services are going to be bucketed into-- >> Yeah, it's probably too early for us to talk about the pricing model, but think of it as a service a manage service for multi-cloud. >> Great. >> You can imagine that... Open source is actually quite compatible with a service play. >> Yes it is. >> And $9 million, that's a good chunk of cash. Congratulations. Use of funds? Obviously, hiring out of the gate? What's your priorities on the use of funds on the first round of funding? >> So we're going to accelerate hiring, we're going to accelerate delivering the service, and that's, you know, this is the fun part of a startup. (John laughing) This is my second one. It's the next 18 months is all building and growing and doing product. >> John: And what's your five-year pro-forma revenue projection? (laughing) You made it up on 30C. >> Let me pull up my spreadsheet. (hosts laughing) >> I love those VC slides, "Yeah, we're makin up year five." No, but you want to have some growth, so the trend is your friend. Here, it's multi-cloud, >> That's right. >> And obviously the growth of microservices. Obviously, right. >> That's right. >> Anything else out there that's on your mind observationally, looking at the market? As you start coming, certainly you're doing a lot of due diligence on the market. What are your risk factors? How you thinking about it? What are you looking at closely? How are you studying some of the trend data? >> I mean at some level, the way to think about this is Cloud Native is still at its infancy, right, despite all the amazing momentum that's building around it. I think, you know at some level, we use the term Cloud Native but it's really just cloud computing. I think the adoption cycle is going to be interesting, so that's something that I think about a lot. You know, how long will people kind of make transformative changes to what they're doing? But, I believe the power of open source and the community is that people are. I mean look at this conference. A lot of people are here, including-- >> No doubt open source is a good bet. >> That's right. >> I think the thing that we're watching, love to get your reaction to, and Lauren, you too, is that Stu Miniman, my cohost. He's not here, he's at the Dell EMC World event. We talk about this all the time around what's the migration going to look like from on-prem to cloud? Meaning, how's the on-prem is transferring to cloud ops? >> That's right. >> Right? So okay, perfect for your case, I think. What's the ratio, what's hybrid cloud going to look like when you have a true private cloud, true cloud environment on premise? >> Yeah. >> 'Cause this speaks to the multi-cloud trend because if I can have an on-premise operation, I can make-- >> Very much. >> Well you have to look at the applications too. I mean, that's critical because you've got these monolithic applications that have to be essentially changed and ported into different environments to become multi-cloud. There's heavy lifting there. >> Yeah, I think the interesting thing about what you're describing here is that it used to be that if you're running on premise you're using a completely different stack from say what you're running in public cloud, right? And so, not only was the choice about where you're hosting your compute and your networking and storage, but it was also a choice of stacks, right? Open stack or whatever you're running on premise, and then there was Amazon or others, right? What is happening now is that we're actually normalizing on stacks. So this whole movement around Kubernetes is essentially a way to say that there is now a common stack, regardless of where you're actually being deployed, right? The store is not always there and that's, but it'll get there, right? At some level, it gives people more choices about where they want to host, and in fact, if... Portability becomes more interesting 'cause you could move in and out of clouds, right? There are costs to doing that. Data gravity is a thing, but-- >> John: The containers are helpful. >> Containers are helpful, but, you know, that Amazon truck goes in one direction. (John chuckling) It is interesting to think about that. But at least it becomes possible for people to think about how to manage their infrastructure and how to manage their services across clouds. And, end result is it'll have more choices. >> Well, I think this community, you talked about on our intro today about portability is really what this community cares a lot about. >> Bassam: Very much. >> Choice and non-lock-in. >> Very much. It's amazing how many companies that we talk to that actually have a, like a strategies, you know, CTO, CIO-level down, around not getting locked in to any vendor. Yet, they are not able to fulfill that. >> Yeah, it's hard to talk about lock in when you actually don't even know what Cloud Native is. So, it's interesting discussion, and Adrian Cockcroft was just on from Amazon, and he and I were talking with Lauren about, that's a developer organization and management discussion. >> Yeah. >> First. >> Bassam: That's right. >> So you can't, you don't know what it is? How do you know what-- (Bassam laughing) >> Well, there's... >> A lock in looks like? You can't play chess if you don't know what checkmate looks like. >> Yeah, but the good news is that developers are high up on that food chain now and they're able to actually make these buy decisions. So I think that's going to be critical. >> Well congratulations on the financing. >> Bassam: Thank you. >> Love the company name, Upbound? >> Yes. >> Upbound. >> Bassam: Essentially going above the clouds. >> Above the clouds. >> Like it. >> Congratulations. Looking forward to tracking the progress. And great to have you on theCUBE. $9 million dollars in fresh financing. Upbound just scored a great deal for multi-cloud. Again, that's a great trend. Congratulations. More CUBE coverage here in a moment. Thanks for watching. Be right back, stay with us.

Published Date : May 2 2018

SUMMARY :

Brought to you by the Cloud Native Computing Foundation, Website is going to go live in a few hours. What are you guys doing? So the way to think about it is that, you know, So, you guys are announcing a financing, and it's hard to claim that you always understand this. and awesome community to be working with, and Rook is a CNCF project now and celebrating that microservices is going to be a modern era. So, you know, the buyer is essentially somebody in DevOps, and you said, "Hey, we can build a company around this"? And that led to some, you know, Just, along the lines of, and the great work that's happening in the Kubernetes space So is that control plane going to be open source to talk about the pricing model, with a service play. on the first round of funding? and that's, you know, this is the fun part of a startup. John: And what's your five-year Let me pull up my spreadsheet. so the trend is your friend. And obviously the growth of microservices. What are you looking at closely? I think the adoption cycle is going to be interesting, and Lauren, you too, is that Stu Miniman, my cohost. What's the ratio, what's hybrid cloud going to look like that have to be essentially changed and ported and your networking and storage, and how to manage their services across clouds. you talked about on our intro today about you know, CTO, CIO-level down, Yeah, it's hard to talk about lock in You can't play chess if you don't know So I think that's going to be critical. And great to have you on theCUBE.

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Keynote Analysis: Day 1 of KubeCon + CloudNativeCon 2018


 

>> (narrator) Live from Copenhagen Denmark, it's theCUBE covering Kubecon and CloudNativeCon Europe 2018. Brought to you by the Cloud Native Computing Foundation and it's ecosystem partners. >> Hello and welcome to theCUBE. Exclusive coverage of Kubecon 2018 here in Europe. The Linux Foundation, theCUBE's coverage. Again, we're covering Kubecon, Cloud Native Conference, part of the CNCF. I'm John Furrier, host this week here in Europe with Lauren Cooney. Lauren, great to see you. >> Thank you. It's great to be here. >> Cloud, CloudNative is hot, obviously the Cloud Native Compute Foundation, CNCF, part of the Linux Foundation, driving really a pretty incredible growth. >> This is tremendous. >> Onboard and the logos, it's just pretty massive growth in microservices. >> It's just, you're seeing so many interesting things that are actually coming to this show. You know, A there's over 4,000 people here I heard. You know the taxi line was 20 people deep this morning to actually get here for the keynote. And I got to say that, you know, some of the technologies that are coming out are just really tremendous. I mean, we've got some great folks that are going to be coming on the show. Lew Tucker from Cisco and then we've got Tyler Jewell whose going to be talking about a new Cloud Native programming language. I think that's pretty interesting. >> And we've got some great influences as well. We're going to get the commentary. But the big story is, we're in Copenhagen Denmark. Sun's shining. It was raining yesterday but again, great European city. Feels like Amsterdam, got the canals. But the growth in Europe is just, it feels like I'm in North America in just terms of the volume. It's not like a satellite show. Normally in Europe, you see kind of the U.S., North America big tent events and then Europe's kind o' like a sidecar, no pun intended event. But no, it's pretty massive. I mean, you're seeing great developer uptake here in Europe. Cloud is hot. Kubernetes is the talk of the show, >> You know, I, >> SDO among other things. >> Exactly, you know, I think, I've been talking to folks around the conference center and so many of them as actually learning this for the first time and bringing it back to their, you know, large banks or some of their employers, you know, huge European companies that are actually looking to adopt this. And I think it's just phenomenal. >> I was chatting with Abby Kearns last night. I told her I'd give her a quick plug here on theCUBE. She's CEO of Cloud Foundry and we were having a chat. She just did a survey as part of the Cloud Foundry Group that found that outside of our bubble in Silicon Valley and certainly in the influencer sphere, most people have heard of Kubernetes, but actually don't know what it is and kind o' where it's going to be applied. It's one of those things where it's really taken the world by storm, certainly in the classic enterprises but application developers are seeing the goodness of what Kubernetes will do when you look at multiple workloads, workload portability, microservices as the growth of applications become cloudified. >> I think it's >> Kubernetes is key. >> It's key and I think the projects that really are inside of the CNCF are obviously super key as well, like Spyfy, who actually detects kind of workloads and types and you know, does that in an automated way. So, you know, the user doesn't have to figure that out anymore. I think those technologies are really the ones that are going to be you know, changing the landscape of platforms, you know, now and to come. >> Yeah. So Dan Kohn's up on stage, Lew Tucker's up on stage talking about multiclouds from Cisco's perspective. Lauren, you're out there on the streets working with some startups and big companies as they start to transform cloud, what do you see as the key themes of the show, what are the notable highlights for you that you see on the agenda and what are some of the things you're looking for this week in Europe? >> Well, I'm definitely looking to find out really what the news here is. You know, we've got some new projects. We've got some new end users. We've got some awards that are handed out. I really want to get to the root of what's new and what's happening. I think that there are some interesting things that are happening around. You know, we know that growth is explosive in this community. I think that, you know, is very clear. What I don't know is, you know, kind of clear to me yet at least, is really how large CNCF has gotten and how it really going to kind o' fit together and how users are going to take advantage of that entire ecosystem because they're just so many partners now and users. How do you actually pull that together in a way that's going to be workable from, you know, the perspective of a platform? >> To me the big story I like here and certainly what's notable is, and worth talking about is the role Google's playing. If you look at this show, you got some Microsoft here with Azure but really Google's at the centerpiece of this. See Red Hat and all the other industry players are here as well. But Google is driving a lot of open source standards. This is the real kind o', I won't say anti-AWS show but it's kind o' like you got Amazon re:Invent and then you got everybody else. And this is, this show represents to me everybody else because there's a real emphasis on multicloud and workload portability again, not getting a lot into one cloud. Google's pretty upfront about that and they're betting on open source to be that lever to get a good position in the cloud game. >> Well it has to be and I think really what's interesting to is AWS did show up here and they had a, you know, I was actually bouncing between some of the trainings that were going on with Fido, one of the projects and also, you know, what was going on with AWS. They call it their awesome day. And there were a lot of folks attending and a lot of folks interested. So I think it's going to be an interesting game here John. >> Well we have Adrian Cockcroft coming on, obviously, he's with AWS. He's leading the open source efforts for Amazon. And again, not to poke at Amazon but, you know, Amazon is so busy and they announce so much at re:Invent, they're so ahead of the game on cloud, cloud scale, just a number of services that Amazon... (techno music) the cloud has had significant impacts. We covered Amazon's earnings last week, again, at 50% increase. The profit that AWS is throwing off is so notable and so impressive that it really is a bellwhether to me on terms of this cloud transformation. And the key is applications. That is the number one focus we're seeing and how that makes the cloud scale an impact. What are you looking for with applications? What's interesting you, what's interested you there with the applications? >> Any applications that are running from public to, and private across that environment but I want to see multi-public cloud environments as well as on, you know, our private environments too. That to me is interesting. >> Well I want to get your thoughts on another topic that we're going to talk about this week and that is the role of the personnel inside the organization for cloud transformations. So for instance, the role of the admin operators out there, or admins and operators. Certainly at Cisco, DevNet Create that we were recently at, the role of the network manager is moving much more cloud oriented program or infrastructure. But you're seeing Google starting to talk about things like automation is good but yet the role of an operator, they call it at NASA a Site and Reliability Engineer, as the key position for cloud, what's your thought on the personnel equation for cloud within an enterprise within large companies. >> Well the SRE is the new hot role to have, right? I think that there is an increase interest in that audience because they are actually the ones that are troubleshooting a lot of this and looking at a lot of what this strategy is and where to take these things. I think that you know, it's also interesting because as people are looking to aspire to different roles, this is one of the ones that has become more established and is kind of shined upon in the developer world right now. And it's going to be interesting to see if that stays that way or if, you know, they're going to be, you know, what's kind of going to happen there. >> Thoughts on microservices in context, SDO service meshes. Again, last Kubecon we talked about SDO, the service mesh piece of it, with the notion of a modern architecture. How is that playing out in your mind? >> I think it's playing out pretty well. Everyone seems to be on the ciscobus. I also think that, you know, when we talk to Lew Tucker for example, I think we really need to ask him where he sees it going and what's going on with Cisco and the ecosystem at large on that. But everyone is playing and playing nice with those guys. >> I'm interested to get the security update. We're going to have some Google folks on. I want to find out what's new with that and also Google Next is coming up in July, their big cloud show. I'm expecting it be that pretty large event. Google is really going all in on cloud. Certainly, the cloud group within Google's got a lot of investment, a lot of enterprise folks. But the security question in Kubernetes is an interesting one. How to deploy, you know, endpoint security or is it an IOT thing? Is it ship set to operating system to application? I mean this is the open question on Kubernetes is security. >> I don't have a good answer for you there. I think that, you know, that is something we definitely need to dig into as a community and as developers. It's something that, you know, I think is was mentioned in the keynote today and I think we got to continue to to poke at that one. >> Awesome. Well we're here kicking off day one of two days of coverage here at CNCFs Kubecon, John Furrier with Lauren Cooney. Back with more live coverage here in Europe in Denmark. We're in Copenhagen for cube coverage at Kubecon 2018 Europe. (techno music)

Published Date : May 2 2018

SUMMARY :

Brought to you by the Cloud Native Computing Foundation part of the CNCF. It's great to be here. is hot, obviously the Cloud Native Compute Foundation, Onboard and the logos, And I got to say that, you know, some of the technologies Kubernetes is the talk of the show, you know, large banks or some of their employers, and certainly in the influencer sphere, are really the ones that are going to be that you see on the agenda I think that, you know, is very clear. and they're betting on open source to be that lever one of the projects and also, you know, And again, not to poke at Amazon but, you know, as well as on, you know, our private environments too. and that is the role of the personnel I think that you know, it's also interesting because How is that playing out in your mind? I also think that, you know, when we talk to Lew Tucker How to deploy, you know, endpoint security I think that, you know, that is something we definitely Kubecon, John Furrier with Lauren Cooney.

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Kelsey Hightower, Google | KubeCon 2017


 

>> Narrator: From Austin, Texas. It's theCUBE, covering KubeKon and CloudNativeCon 2017. Brought to you by Red Hat, the Linux Foundation, and theCUBE's ecosystem partners. >> Hello everyone, welcome back to our live exclusive coverage of the CloudNative Conference and KubeKon, put on by the Linux Foundation. I'm John Furrier, the co-founder of SiliconAngle Media. My co-host Stu Miniman, we're here breaking down all the action in the tsunami of open source developers, a renaissance of software development. As you know I've been talking about our next guest. We're excited to have Kelsey Hightower, who's the co-chair of the committee here for the program for this awesome conference that's exploding, but is also a staff engineer at Google, known in the industry as a very active participant. Kelsey, great to have you on. >> Awesome, happy to be here, feel like I've made it now. >> Well, not really, you make it every day on Twitter, we follow you, I mean, you've been an active voice, and it's been fun to watch this community. We've been present at the creation of KubeKon, and we've been watching the evolution, really kind of, the, it's like jello that kind of forms in the refrigerator. A couple years ago, you saw it come together, containers, microservices, the drive or the tailwind for now Kubernetes orchestration opportunity, it's changed the game. What is the bottom line? How is Kubernetes, because, everything was all about containerization, that was going to change the world, but it kind of did, but it's evolving. What's so important about Kubernetes? >> I think Kubernetes is really an actual thing you can use that takes all the ideas we've been working on for the last 20 years, and just gives us a new starting point. So, less about changing the game, but actually making the game available to everybody, right. So, we always talk about containers as this revolution, but you think about containers as more like, let's take VMs and make them faster to use, shrink them down, and then the configuration management world of deploying those things, Kubernetes wraps all that hard-to work into a single thing, and if you start there it feels like you just leapfrog where you were. >> Kelsey, I want to ask on that, so much we get excited about, you know, the cool little tool, but it's about the patterns, it's about what I can build with it. When I look at this community, you know, that boring infrastructure stuff is important, but it's about building the applications and what I can do with it that we seem to really see coming out of this event. >> Yeah, Kubernetes represents the experience of like the Red Hats, the CoreOS's, the Googles of the world into a thing you use. So when I talk about Kubernetes, is like when we solve a new problem, just like in Linux, it rolls back into the platform, but it covers this big problem set that almost anyone writing software has, and I think this is why the traction of Kubernetes is so big so fast. >> So many successes, I mean, I just love watching the tech evolution. Uber, Lyft, Netflix, building scale software on open source. And there are a lot of success stories. Two things jumped out at me in the keynote. Pluggable architectures and service meshes, two dynamics that are pretty instrumental and part of it. It sounds intoxicating and it's cool, but then if I'm just a practitioner out there, and like, all the other stuff I'm used to is hard, what about security and storage? So, there is a lot of other things that are important to customers, the blocking and tackling, storage networking, whatever, and then new things are coming to the table. So you've got new vocabulary, new concepts, combined with the existing, pre-existing, old guard concepts like storage, networking. How does that, how do you connect that? So, for the person who's running IT, or the CIO or the person doing technical architecture in a large, big IT department or company, they got to grok this. How do they figure it out, how do you dissect it? >> So the problems didn't change. Your app takes input, does something, produces output. About 30 years in the making now, that doesn't change. Kubernetes doesn't change that, containers doesn't change that. So I think all this stuff, if you look at what you've been building your whole career, all the bash scripts, all the tools that you brought in, their whole goal was to let you focus on building those applications. We've taken all of those things, realized what the patterns were, so if you look at Kubernetes and you lay out OS on top of all the storage, the compute and the networking and just says hey, here's a new set of primitives, and we're going to make it easy to consume those. And then the next level on top of that, security, is inherently baked in for the most part. So, I used to work in finance. When you look it and say, what's running? Most people can't answer that question. Not easily, or with a straight face. In Kubernetes, we have a declarative object that tells you, these are the things running, they were started at this time by this person. That's what you get by default, even though we don't talk about it as a security primitive, it totally is. >> How, hold on, so declarative continues innovation and integration, how is, why is that important? Does that speak to the distributed nature of it? I mean, why is declarative piece so important? >> So, distributed, I think a lot of times people have been dealing with distributed systems for a long time without understanding how to actually deal with the patterns. So we've just been doing it badly. Once you add more than one machine to your stack, you now have a distributed system. But we've been able to deal with this with like the meet cloud, through a bunch of people at it, right. And everyone just deals with their subsection of the servers. Now we're just laying a thing that lets you treat it like one, single machine, that's how we now start to think about this new problem. So, once you start to have that kind of, those primitives at your disposal, it just changes the way you tackle this particular problem. So, I'm not sure that this is like a whole new mind shift required. It's just that now you can just rebase, right. Like with the mobile phone, you're not necessarily writing apps at the very low level anymore, you're writing way up here with a bunch of new abstractions. >> So you brought up security hits. You know, one of the hot button topics, you know there's the low level, like, wait, do I put it in a VM, or do I do it at the container level, you know, what do you see as kind of the state of security in this space. What do we still need to do? >> There's two levels of this, right. There's the security in my app, so no matter how great Kubernetes gets, no matter how great we do at the very low level of like, this container shouldn't do these things, you still have this layer where your app will set requests from your users, and more than likely, that's where your problems are going to be. No one's doing brute force anymore, I'm just going to come in, on the port that your security team opened, and I'm going to abuse your app, because there's probably some hidden behavior that you are unaware of. So that level of security, we hope that that industry starts to have more people focus at that real value layer, than the stuff down here. So Kubernetes may take care of this down here, so we talk about the declarative piece. I know that this is what's running on these machines, and I can be assured of it, you can actually assert things, and that's part of security. Is it working the way you intended it to work? >> So it decouples security, is what you're saying. Do it, keep it at the declarative level, infrastructure, let the app guys fend for themselves, or is that. >> It's more it's like, let's make it easy to do the right thing. Kubernetes doesn't solve all the problems, but the problems it does solve we make security just be a built-in primitive. >> That's a good argument, it should solve its own problem, not try to do too much. >> But the pattern's now, we start talking about security, if you think about Istio, that goes a little bit higher up the security stack, it also takes a declarative approach. So when you say only these apps can talk to each other, you can declare that, and let the system do the enforcement rather than people. >> Okay I got to give you kind of the question on demographics shift in the developer community here. Obviously the growth is big, the numbers are here, better than all the other events combined. How do you break down the, if you had to draw a line in the sand, kind of infrastructure developers, configuration management, provisioning, all that stuff, to kind of pure app developers who say, hey, I'm devops, I don't really, I'm just want serverless, I want a full pool of resources, all that stuff's taken care of. How would you kind of, 60 40, 30 to 70, how would you, because we've got a lot of new people in here. What's the numbers in your mind? Just guess. >> In my mind I would probably say, this movement has about 70% of people who identify themselves as I'm a developer, I really want a different set of primitives so I can move on. If you look at the last maybe five to ten years where you've been brought into devops, you now have been exposed to infrastructure, and if you're going to be exposed to infrastructure, you want this kind of infrastructure, and not what you had before. And I think the ops people took a little longer. They were like, ah, I don't know, this just looks like something that doesn't solve my problems, or it's only for startups. Now we're starting to see that it'll work for almost any workload, if you understand what Kubernetes is trying to do >> It's hard to parse through the developer definition. >> Well, I mean, look it's 4,000 people here this time, right. We started with 300 people, maybe 500, and now we're at 4,000. You're starting to see everyone say all right, Kubernetes has a spot for me, here's how I contribute and leverage the platform. >> Kelsey, what do you say to people that look at this environment and say it's too complex. There's layers and layers, and I learn one piece, and it's changing constantly. This opportunity, threat, you know-- >> Here's the thing, everything is life is too complex. Anything you don't understand is too complex, okay. But if I go to your company and say, how long will it take me to learn all of your systems? Years, probably. Not everyone knows everything, so I think all these things by their very nature are complex. But if you think about what Kubernetes does, it at least takes all that complexity and gives it an API. You can now reason about it. So if you take the time to learn Kubernetes, all of this stuff from how do I deploy my app, to how we manage the hardware, at least has a defined API for the first time. It isn't going to be random from corporation to corporation, we're now aggregating the complexity and giving it a name. >> In your mind, how you would you define a high-quality pluggable architecture to leverages the goodness of Kubernetes. What does that look like, how should someone kind of check their, checksum their code, if you will, look at it and say okay, that's a pluggable architecture? What does it look like? >> So Kubernetes, if you think about it, the whole thing is extensible. So when people talk about the complexity, it's because there are a lot of moving pieces. So it was designed to leverage its own API since day one. So if you want to add a new scheduler, the thing that does, where does this application run, our current scheduler uses the Kubernetes API to do that, you can bring in your own, and Univa's a good example from two years ago, adding their own scheduler to Kubernetes. If you want like a TLS certificate from Let's Encrypt, there's a very obvious way that you would do that in Kubernetes. So our whole platform is API-driven from the outset. >> John: And the benefit of that is integration, right? >> Integration, extensibility, like, one thing that has always plagued our industry is, you buy this big software package, you want to do something custom, and now you're screwed. Now what you have is, we expect it to be extended, and your technology partner of choice will be able to extend it in a way that you can actually upgrade the thing. >> All right, so slightly different area. Kubernetes now, there's what, 42 certified partners out there. Will anybody make money on it? I come in saying, I don't think it's directly, I think it more like the cloud platforms, the other platforms. What's your take on the whole business aspect of this? >> I think it's kind of like Linux. How many people make money on Linux. I think even the people that do make money on Linux, it's the support, it's the service, and I think Kubernetes sets the stage for technology partners. You can't just sell me Kubernetes and walk away. You have to give me Kubernetes and envision how my business will extend on top of it. So, I want to do machine learning. Kubernetes is a great platform for doing machine learning. The value is above that, with the machine learning and all that other stuff. What's your take on the dynamic of all contributors here. I know joining Google, one of the reasons if I remember right from reading, you know, it's just, their participation in open source. Microsoft, big on open source, Adrian Cockcroft was in the keynote this morning, talking about AWS's participation. What your take? >> Honestly if you're a big provider, the value is not proprietary software for you. I'm in a cloud provider, we sell CPU cycles. If you want to use Mesos to spin those CPU cycles, that's great. We happen to believe in Kubernetes, so we provide that based on our experience. So to me, Kubernetes is much more part of our experience, than it is something just, we're all here trying to compete in the market. So, that's why I think people find it valuable, it solves problems that you have and share amongst your peers. >> What's your advice to app developers? Because the impact seems to be obviously to the value creation is going to be on solving problems in a way, new creative way, and again, we're predicting in theCUBE that we're going to see a swing back to the craftsmanship of software development. I mean Agile's great, and it kind of took that craftsmanship, but it de-risked it because you could make it run faster. But we're seeing a renaissance around craft, artisanship. Not just UI, I'm talking about real value. Style change, cultural impact, that's in a value opportunity. Your thoughts? >> When you talk about craftsmanship, the thing that we always look at when craftsmanship, we always talk about how long it takes to do something. I made this by hand. This was aged for 50 years before we drink it. And I think what we're doing now in the enterprises, we don't have time now to focus on the craft, I need it by Friday. And I also got to figure out the infrastructure first. So when you get things like Kubernetes, and then you layer on platforms like serverless and these PaaS's that sit on top, now you can actually focus on craftsmanship. Let me get this library right. Or, if there's another company that has already figured it out, and they've taken 10 years to get that library perfect, I get to actually use their hand-crafted piece in my hand-crafted piece, and then we start to get to the actual visions. So, I think the key missing element today is time. These platforms get you your time back, then you can actually invest in that craftsmanship. >> All that heavy lifting around redundant stuff that you shouldn't have to do, I mean, hell, I'm old, I remember how we used to have to do our own graphics libraries, now it's like, the artisanship is coming back. I 100% agree with you, but this is an opportunity that no one's yet monetized because it had never existed before, at this level of speed, reliability. >> They're monetizing, you're seeing the business monetizes. So remember, I don't necessary think that the vendors, the traditional IT vendors will be the one that monetize this, it's going to be the Netflixes of the world, the people that have an idea and they to market and then within two years, they have this large control of the market, because now they look at it and say, start with Kubernetes, grab Prometheus, grab these pieces that have been handcrafted by a large community that cares, and we're just going to focus on my business piece. That's who's cashing in. >> The value is shifting, the value is shifting. >> Kelsey, you mentioned time. First of all I want to say thank you for giving us some time and this community. I've seen so many examples, people are like, Kelsey Hightower gave me a call and talked to me for 10 15 minutes, you know, I'm nobody, podcasts, writing, everything else. How do you keep on about it, how do you look and see kind of this community continue to grow? >> Honestly you got to be, I'm a people person. And people are like, no, no, you work at a vendor, you're super biased. It's like, no, I am actually a people person >> You work at a vendor? >> Yeah, exactly. So for me, the people are first, because these people helped me get to where I am today, and I'm super appreciative of it. So when I get a chance, someone DMs me on Twitter and says, hey, Kelsey, I'm trying to reinvent my career. If I'm busy, I say call me. And I pick up the phone and say hey, how are you doing? Here's what worked for me. I'll listen for a while and say hey, here's my professional opinion, and I don't actually mind when other people do well. And I think a lot of times you want to shine by ourselves so much that we don't want to give away the secret sauce too early, because then I might be able to shine. I actually find it very enjoyable if I helped you with your talk, and you go and you rock the stage, and you go back to work and you get promoted, and then you tell me, hey, I really appreciate that. I found the ability to say you know what, you win, I win. >> You know, pay it forward in community is critical, that is a great example. More people should do it, congratulations. Paying it forward is all about selflessness. >> But it feels good when you do it. People don't understand, it feels good when you're around people that also feel good. >> You're so selfish with your selflessness. >> There you go (laughs). >> All right, final question for you. By the way, everyone should be like that because that's what communities do, good, thriving, robust communities help each other, they might be a little bit cocky but that's swagger, I like that, but, helping people's key. You have some good swagger, we appreciate your work on Twitter. My final question, your talk. What are you going to be talking about?6 What's the keynote like? Give a preview. >> So the preview is that I was going through the release notes of Kubernetes, and it's actually boring. 1.9, if you look at what we're shipping, it's all about stability, it's all about delivering the promises we made years ago, they're finally becoming V1 now. That's about it. There's nothing that I'm going to change in my cluster because of 1.9, and that's the major feature. We've been talking about getting infrastructure to become boring, and when I can look at a new release of Kubernetes and not freak out that I have to go change a bunch of stuff, we've finally done it. We've done the part that we're designed to do. So what I want to do is say hey, if Kubernetes is boring, where does the excitement live, and what does it look like? So I'm going do a lot of live demos of here's what it looks like when you're doing it correctly from my point of view, based on experience. >> Boring is calm, boring is reliable, the action is on top >> There you go. >> All right. Kelsey Hightower, thank you so much, it's been a time. Appreciate you coming on theCUBE, and sharing your insights and commentary. You'd be a great CUBE analyst, we'd love to have you on anytime. I'm John Furrier, Stu Miniman here at CloudNativeCon KubeKon live in Austin, Texas. Back with more live coverage after this short break.

Published Date : Dec 7 2017

SUMMARY :

Brought to you by Red Hat, the Linux Foundation, Kelsey, great to have you on. Well, not really, you make it every day on Twitter, I think Kubernetes is really an actual thing you can use When I look at this community, you know, that boring into a thing you use. How do they figure it out, how do you dissect it? all the tools that you brought in, their whole goal the way you tackle this particular problem. You know, one of the hot button topics, you know there's and I can be assured of it, you can actually assert things, Do it, keep it at the declarative level, infrastructure, but the problems it does solve we make security That's a good argument, it should solve its own problem, So when you say only these apps can talk to each other, Okay I got to give you kind of the question on demographics and not what you had before. the developer definition. and leverage the platform. Kelsey, what do you say to people that look So if you take the time to learn Kubernetes, of check their, checksum their code, if you will, So if you want to add a new scheduler, extend it in a way that you can actually upgrade the thing. it more like the cloud platforms, the other platforms. if I remember right from reading, you know, it solves problems that you have Because the impact seems to be obviously So when you get things like Kubernetes, and then you you shouldn't have to do, I mean, hell, I'm old, that have an idea and they to market and then within two First of all I want to say thank you for giving us And people are like, no, no, you work at a vendor, I found the ability to say you know what, you win, I win. that is a great example. But it feels good when you do it. What are you going to be talking about?6 1.9, if you look at what we're shipping, it's all about to have you on anytime.

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CloudNativeCon Keynote Analysis | KubeCon 2017


 

from Austin Texas it's the cube covering cube con and cloud native con 2017 brought to you by Red Hat the Lenox foundations and the cubes ecosystem partners hello everyone welcome to the cube live in Austin Texas for exclusive coverage of cloud native conference and cube con cube con with the linux foundation on john fourier co-founder silicon angle media tube Minutemen with ricky bond and also covering the developer community we just came off Amazon reinvent last week we're now in Austin Texas for a continuation of the Builder theme around this new generation of developers exclusive coverage of cloud native con and cube con or cube cons to cube con like kubernetes john byrne not to be confused with the cube of course when 2018 we're gonna do cube con right John yeah so cube con is coming to check for local listings around an area near you will be will be there stew what a great event I love this events one of my favorite events as you know personally for the cube audience out there and who know us I've been following us we've been growing up with this community we've been covering the Linux Foundation from the beginning if you go back to our roots around 2010 we've always been on the next wave whether it was big date of the converge infrastructure on the enterprise and then cloud the cube is always on the wave and then wave and we call that we were there when kubernetes was formed we were there with the principles JJ when and his team cuz Maddock with blue Tucker kind of brain so me hey we should do kubernetes and we said then kubernetes would be huge it would be the orchestration that would be the battleground in what we were at the time calling the middleware of the cloud turns out that was true that is happening huge change in the ecosystem as containerization with docker originally starting it and then the evolution of how software developers are voting with their workloads they're voting with their code and no better place than the Linux Foundation to your analysis obviously we're super excited but there's some dynamics going on there's a class of venture backed companies that I won't say are groping for a strategic position are certainly investing in open source but brings up the questions of the business model where's the value being created what is the right strategy do I do services do I have a different approach there's a lot of different opinions and if the customers choose wrong they could be on the wrong side of history as this massive wave of innovation with AI machine learning is impacting infrastructure and DevOps it's awesome we heard Netflix on stage let's do what's your take what's going on here cloud native cons yeah so so John I love you know Dan who were you know runs the CN CF gets out on stage and he says you know it's exciting time for boring infrastructure maybe maybe too exciting I even said you know we've been watching this wave of you know containerization and kubernetes and this whole CN CF ecosystem has really taken you know that container piece and exploded beyond this really talking about how I build for these cloud native environments you know there's 14 projects here kubernetes is the one that kicked it off but so many pieces of what's happening here john AWS last week phenomenal like 45,000 people a lot of the real builders the ones you know heavily involved in projects or like ah I actually might skip AWS come to come to coop con this coop con this is where you know so many people we've seen you know founders of companies working on so many projects you know large community you know great community focus I know you like Netflix up there talking about culture big diversity I think what was it 130 scholarships for people of diversity there so really phenomenal stuff you know this is where really that multi-cloud world is being built yeah and good points too because that's really the elephant in the room which is the prophets and the monetization of developer communities is not the primary but it's a big driver and how people are behaving and Amazon reinvent in this world are parallel universes you know it's interesting you don't see a lot of reinvent hoodies I wore mine last night got a couple dirty looks but this is you see a lot of Google you see a lot of Microsoft John John John we have Adrian Cockcroft was in the keynote this morning everybody's saying we're braising the databases here you don't think that's the case I think everyone does embrace it isn't number one isn't really no second place they're far back as I said at reinvent I still stand by that but you got big players okay dan cohen basically said on stage okay it's my projects products and profits and they're putting profits actually in the narrative because they're not shying away from soup but it's not a pay-to-play kind of ecosystem here it's like saying look at the visibility of the cloud has shine the light on the fact that there is an opportunity to create value of which value then can be translated to monetization and developers like to get paid no one likes that do things totally for free that is the scoreboard of value it's not just about chasing the dollar and I think I like how the CN CF is putting out the prophets saying look at this real value here in businesses is real value in products that come from these projects this is a new era and open source I think that's legit again pay-to-play is a completely different animal yeah vendors come in control the standards pay pay pay not anymore Brendan burns told me last year Microsoft no pay to play Microsoft's got a big platform they're gonna come in and make things happen ok so John the money thing is a big question I have coming into this week dan talked up on stage there's certified service providers for kubernetes and there's certified kubernetes partners 42 certified kubernetes partners for the most part kubernetes has been commoditized today that certification doesn't mean that hundred-percent everything works but it definitely over a you know short period of time it will be means that I if I choose any platform that uses kubernetes that certified I can move from one to the other it doesn't mean that I'm actually going to make money selling kubernetes it's that that's part of the platform or services that arm offering and it is an enabler and you know that's what's a little different you think about you know John we try for years OpenStack thought we were gonna make money on it how we're gonna make money even go back to Linux you know it's what can be built using this set of tools so people have said this is really rebuilding the analytics for the cloud environment but money is kind of its derivative off of it it's an enabler to are there great software it brilliants dude this is the bottom line here it's the tale of two stories in the industry okay this in the backdrop is this and if prices are an IT specifically in development teams platforms are shifting big time the old is an old guard as Andy Jackson said the invest in a new guard the dynamics are containerization drove megatrend number one that turbocharged the cloud infrastructure and gave developers some freedom micro-services then take it to another level what it's actually done has changed at two theaters in the industry theater one is the vendors that are getting funded that participants in open source work trying to create value and then what I would call the rest of the market there is an onboarding a tsunami of new developers coming in I'm seeing in the in theater one all the people that we know in the industry and then I'm seeing new faces these are people who are going to the light the light is the monetization and that's the value creation so you seeing people here for the first time you're seeing developers who have a clear line of sight that this community creates value so that's two dynamics so that the companies that got a hundred million dollars in funding from venture capitals they're trying to figure out can they take advantage of that wave of new developers there's been an in migration into cloud native of new developers and these are the ones they're going to be creating the value the creativity the solutions and certainly the cultural impact from those solutions will be great I see a great opportunity if people just don't get scared and just hold the line keep your hitting value it'll figure itself out so the evolution is natural and that is something I'm interesting to see okay and John the thing I'm looking for this week first of all when we talked about containers we talked about this whole cloud native environment that boring infrastructure stuff it still matters networking has matured a little bit there's the CNI initiative the cloud native I'm sorry container networking interface which is approaching one auto they're getting feedback here second one is storage most of the these solutions we really started talking about stateless environments state absolutely has to be a piece of this how do we fit you know you know data AI ml all these things data is critically critically important so that needs to be there and then the new technology that you know we spent a lot of time talking about at AWS that was serverless and there's actually like a half day track here at this show talking about how all of these solutions how serverless fits into them there was a question does serverless replace the because I don't need to think about it really a lot of the same tooling a lot of these usage will fit into those server lists frameworks so it's not in either/or but really more of an an environment but definitely something that we expect to hear more of this we've done we've got a phenomenal lineup I'm super excited did you know some of these builders that we've got you know big players we've got startups we've got authors we've got a good diverse audience coming on the cube so and you know I know near and dear to your heart you know lots of developer talk a lot of their over talks do this is a fun time the commoditization of kubernetes is actually a good thing in my mind I think there will be a lot of value to be created and this really is about multi cloud you mentioned all three of the major clouds and now Maurice are all a bob on stage just in China you got a lot more growth you're seeing that kubernetes really is an opportunity for Google and Microsoft and the rest of the community to run as fast as they can to create services so that customers can have a choice choice is the new black that's what's going on and multi-cloud not yet here but certainly on the horizon and if Google and Azure do not establish a mike-mike multi cloud environment Amazon could run away with it that's my that's my tag that's my visibility on it the bottom line is whoever can creates the value so what I'm gonna look for is the impact of the continued kubernetes kinda monetization and the new formations do the new relationships the existing players like red hat are going to continue to kick ass you're gonna start to see new players come in you can expect to see new partnerships because the stack is being developed very fast smooth announcements for me theists flew and deke container D Windows support coming with 1.9 kubernetes what's happening is they're running as fast as they can they're pedaling as fast as they can because if they do not they will be blown away that's the cube coverage here kicking off day one I'm John Purdue minimun exciting times here at cloud native and cube on back after this short break

Published Date : Dec 6 2017

SUMMARY :

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Jennifer Tejada, PagerDuty | PagerDuty Summit 2017


 

>> Hey, welcome back, everybody. Jeff Frick here with theCUBE. We're at PagerDuty Summit. It's our first time at PagerDuty Summit and Pier 27, our first time to this cool venue. It's right on the water between the Bay Bridge and Pier 39, beautiful view outside. Unfortunately, the fire smoke's a little over-the-top. But we're excited to have one of our favorite guests, Jennifer Tejada. She's the CEO at PagerDuty. Jennifer, great to see you. >> Thank you. It's so great to be back, Jeff. >> Absolutely. So this is, what, your second PagerDuty Summit? >> This is our second PagerDuty Summit. >> 500-some-odd people? >> I think we've had 700 through the door already. We've got a few hundred streaming online. Almost twice what we did last year. So we're really excited. We're still in the infancy stages of sponsoring an industry event, and we've been really focused on trying to make it a little different to insure that people walk away with actionable insights, and best practices and learnings they can take immediately back to their teams, and to their companies. So we've had just some awesome guest speakers and panelists here today, and it's been a lot of fun. The PagerDuty band played live at lunch. >> That's right, I saw them at lunchtime. >> Yeah, which was great. So we're having a good time. >> What are they called? The On-Calls. >> The On-Calls. I let them name themselves. >> And so, you've been here a year now. So, how are things moving, how are you moving the company along since you got here? What are some of the strategic things that you've been able to execute, and now you're looking forward? >> So, it's just been an incredible year, honestly. You always hope for a number of things when you come into a new role. You hope that the team rallies around the business. You hope that the opportunity is as significant as you thought it would. You hope that there aren't more bad surprises than you think there are going to be. PagerDuty's been so unique, in that there have been more good surprises than bad surprises. There's so much potential to unlock in the business. But probably the thing that's most amazing about it is the people, the community, and the culture around PagerDuty, and just the sense of alliance towards making the engineering world work better to insure that customer experience and employee experience is better. There's just a real sense of duty there, and there's a sense that the community is there with you trying to make it happen, as opposed to working against you. So a lot of our innovation this year, and I mean, we've released tons of new technology product, including machine learning and analytics, and going from reactive and responsive to proactive. There's a lot of stuff happening. So much of that has come from input from our practitioner community and our customer base. You just don't always have that kind of vocal engagement, that proactive, constructive engagement from your customer base, so that's just been amazing. And the team's awesome. We've expanded into the UK and western Europe over this summer. We opened an office in Sydney recently. We've shifted from being a single-product company to a platform company. We've more than doubled in size, 150 people to over 350 people. We're in 130 countries now, in terms of where our customer base lives, and just around 10 thousand customers, so really, really amazing progress. Sometimes I feel like we're a little bit of a teenage prodigy, you know? We're growing super fast, other kids are starting to learn how to play the piano. It's a little awkward, but we're still really good at what we do. I think the thing that keeps us out in front is our commitment, and all of our efforts being in service to making both the lives better of the practitioners in our community, and creating quantifiable value for our enterprise customers. >> It's interesting to focus on the duty, because that kind of came with the old days of when you were the person that had to wear the pager, right? Whether you're a doctor on call, or you were the IT person. So it's an interesting metaphor, even though probably most of the kids here have never seen a pager. >> No, I remember as a kid, my dad was in healthcare, and he had a pager, and you knew that when the pager went off, it was time. You were on-duty, you were out. And there's an honor in duty, and it is a service to the organization. Adrian Cockcroft was here this morning, VP of architecture from AWS, and known for cloud architecture that he built out at Netflix. And he said something really interesting, which is, he believes all people should be on-call, because you need the pain to go where it's most useful. And if everybody's on-call, it also creates this kind of self-fulfilling cycle. If you know you're going to be on-call, you build better code. If you know you're going to be on-call on the weekend, you don't ship something stupid on Friday night. If you know you're going to be on-call and you're a non-technical person, you align yourselves with people who are technical that can help you when that happens. So there's something sort of magical that happens when you do have that culture of being available on the spot when things don't go as planned. >> And now you've got a whole new rash of technology that you can apply to this, in the area of artificial intelligence and machine learning. Wonder if you could share a little bit, where is that now taking you for the next step? >> I think the biggest opportunity with machine learning for us is that, over the last eight years, we've been collecting a tremendous amount of data. And AI and machine learning are only as good as the data they sit on top of. So we have three really interesting data sets. We have the events and the signals that come from all of the machine instrumentation, the applications, the monitoring environment, the ticketing platforms that we integrate directly to. We have information around the workflow, what works best for most of our customers, what doesn't work. What's the best agile-centric DevOps related workflow that enables ultimate response and ultimate availability and resilience for customers. And then finally, what's going on with the people? Who are the people that work the hardest for you? Who are the people that have the subject matter expertise to be the most useful when things aren't working the way they should? You bring all of that together, and you build a model that starts to learn, which immediately means you can automate a lot of manual process. You can improve the quality of decisions, because you're making those decisions in context. An example would be, if an incident pops up, we see it in the form of a signal or a set of events. And our machine learning will recognize that we've actually seen those events before. And the last time this happened, here's what the outcome was, here's what went well and not so well, here's how you fixed it, and here's the person who was on top of it, here's the expert you need to call. So I've immediately shortened the distance between signal and action. I've gotten the people, now, that are going to come in to that process to respond to either a problem or an opportunity, are already much more prepared to be successful quickly, efficiently, and effectively. >> So you've shortened it and you've increased the probability of success dramatically. >> Exactly. And maybe you don't even need a person. That person can go off and do other more important proactive work. >> But you're all about people. And we first met when you were at Keynote and we brought you out for a Women in Tech interview. So you had a thing on Tuesday night that I want for you to share. What did you do Tuesday night? >> I was just super moved and inspired and excited. I've had the opportunity to attend lots of diversity events, lots of inclusion events, a lot of support groups, I'm asked to speak a lot on behalf of women and under-represented minorities, and I appreciate that, and I see that as my own civic duty to help lead the way and set an example, and reach back for other people and help develop younger women and minorities coming up. But I've found that a lot of these events, it's a bunch of women sitting in a room talking about all the challenges that we're facing. And I don't need to spend more time identifying the problem. I understand the problem. What I really wanted to do was bring together a group of experts who have seen success, who have a demonstrable track record for overcoming some of these barriers and challenges, and have taken that success and applied it into their own organizations, and sort of beating the averages in terms of building inclusive, diverse teams and companies. So Tuesday was all about one, creating a fun environment, we had cocktails, we had entertainment, it was in a great venue at Dirty Habit, where we could have a proactive, constructive, action-oriented conversation about things that are working. Things that you can hear from a female leader who's a public company executive, and take that directly back to your teams. Expert career advice, how some of these women have achieved what they have. And we just had a phenomenal lineup. Yvonne Wassenaar, who's the CEO of Airware, and Andreessen Horowitz come, theCUBE alumni, previously CIO at New Relic. We had Merline Saintil, who's the head of operations for all of product and technology for Intuit. Sheila Jordan, the CIO of Symantec. We had Alvina Antar, who's the CIO at Zuora. And, I'm missing one ... Oh, Rathi Murthy, the CTO at the Gap. And so, just quite an incredible lineup of executives in their own right. The fact that they happen to be a diverse group of women was just all the more interesting. And then we surprised the organization. After about 45 minutes of this discussion, sharing key learning, sharing best practices, we brought in the San Francisco Gay Men's Chorus, who are just embarking, in the next 10 days, on a trip called the Lavender Pen Tour, where they're looking to spread love, hope, and social justice, and proof that diversity delivers results, in the southern states, where equality equals gender equality, and I think challenges for equal opportunity for the LGBTQ community are really significant. And Mikkel Svane, who's the CEO of Zendesk, introduced me to Chris, the director there, about a week before, and I was so inspired by what they're doing. This is a group of 450 volunteers, who have day jobs, who perform stunning shows, beautiful music together, that are going to go on four buses for 11 days around the Deep South, and I think, make a big difference. And they're taking the Oakland Interfaith Gospel Choir with them. So just really cool. So they came, and I mean, when's the last time you went to a diversity event and people were singing, and dancing, and toasting? It was just really different, and everybody walked away learning something new, including the number of male executives, champions that I asked to come as my special guest, to support people in building sponsorship, to support these women and these under-represented minorities in finding connections that can help them build their own careers, they learned a lot at the event. It was incredible. I'm really proud of it, and it's the start of something special. >> I love it. I mean, you bring such good energy, both at your day job, and also in this very, very important role that you play, and it's great that you've embraced that, and not only take it seriously, but also have some fun. >> What's the point if you're not going to have fun? You apply the growth mindset to one of the biggest problems in the industry, and you hack it the same way you would a deeply technical problem, or a huge business problem. And when we get constructive and focused like that, amazing things happen. And so I now have people begging to be on the next panel, and we're trying to find the next venue, and got to come up with a name for it, but this is a thing. >> And oh, by the way, there's better business outcomes as well. >> I mean, I did a ton of business that night. Half that panel were customers that are continuing to invest and partner with PagerDuty, and we're excited about the future. And some of those women happen to be machine learning experts, for instance. So, great opportunity for me to partner and get advice on some of the new innovation that we've undertaken. >> Well, Jennifer, thanks for inviting us to be here. We love to keep up with you and everything that you're doing, both before and in your current journey. And congrats on a great event. >> My pleasure. Absolutely. Thanks for having me. >> She's Jennifer Tejada, I'm Jeff Frick. You're watching theCUBE from PagerDuty Summit. Thanks for watching. (upbeat music)

Published Date : Sep 8 2017

SUMMARY :

It's right on the water between the Bay Bridge It's so great to be back, Jeff. So this is, We're still in the infancy stages of sponsoring So we're having a good time. What are they called? I let them name themselves. the company along since you got here? that the community is there with you trying of the kids here have never seen a pager. that can help you when that happens. that you can apply to this, in the area here's the expert you need to call. the probability of success dramatically. And maybe you don't even need a person. And we first met when you were at Keynote and I see that as my own civic duty to help lead the way I mean, you bring such good energy, You apply the growth mindset to one of the biggest problems And oh, by the way, on some of the new innovation that we've undertaken. We love to keep up with you and everything Thanks for having me. Thanks for watching.

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