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Dell Technologies MWC 2023 Exclusive Booth Tour with David Nicholson


 

>> And I'm here at Dell's Presence at MWC with vice president of marketing for telecom and Edge Computing, Aaron Chaisson. Aaron, how's it going? >> Doing great. How's it going today, Dave? >> It's going pretty well. Pretty excited about what you've got going here and I'm looking forward to getting the tour. You ready to take a closer look? >> Ready to do it. Let's go take a look! For us in the telecom ecosystem, it's really all about how we bring together the different players that are innovating across the industry to drive value for our CSP customers. So, it starts really, for us, at the ecosystem layer, bringing partners, bringing telecommunication providers, bringing (stutters) a bunch of different technologies together to innovate together to drive new value. So Paul, take us a little bit through what we're doing to- to develop and bring in these partnerships and develop our ecosystem. >> Uh, sure. Thank you Aaron. Uh, you know, one of the things that we've been focusing on, you know, Dell is really working with many players in the open telecom ecosystem. Network equipment providers, independent software vendors, and the communication service providers. And, you know, through our lines of business or open telecom ecosystem labs, what we want to do is bring 'em together into a community with the goal of really being able to accelerate open innovation and, uh, open solutions into the market. And that's what this community is really about, is being able to, you know, have those communications, develop those collaborations whether it's through, you know, sharing information online, having webinars dedicated to sharing Dell information, whether it's our next generation hardware portfolio we announced here at the show, our use case directory, our- how we're dealing with new service opportunities, but as well as the community to share, too, which I think is an exciting way for us to be able to, you know- what is the knowledge thing? As well as activities at other events that we have coming up. So really the key thing I think about, the- the open telecom ecosystem community, it's collaboration and accelerating the open industry forward. >> So- So Aaron, if I'm hearing this correctly you're saying that you can't just say, "Hey, we're open", and throw a bunch of parts in a box and have it work? >> No, we've got to work together to integrate these pieces to be able to deliver value, and, you know, we opened up a- (stutters) in our open ecosystem labs, we started a- a self-certification process a couple of months back. We've already had 13 partners go through that, we've got 16 more in the pipeline. Everything you see in this entire booth has been innovated and worked with partnerships from Intel to Microsoft to, uh, to (stutters) Wind River and Red Hat and others. You go all the way around the booth, everything here has partnerships at its core. And why don't we go to the next section here where we're going to be showing how we're pulling that all together in our open ecosystems labs to drive that innovation? >> So Aaron, you talked about the kinds of validation and testing that goes on, so that you can prove out an open stack to deliver the same kinds of reliability and performance and availability that we expect from a wireless network. But in the opens- in the open world, uh, what are we looking at here? >> Yeah absolutely. So one of the- one of the challenges to a very big, broad open ecosystem is the complexity of integrating, deploying, and managing these, especially at telecom scale. You're not talking about thousands of servers in one site, you're talking about one server in thousands of sites. So how do you deploy that predictable stack and then also manage that at scale? I'm going to show you two places where we're talkin' about that. So, this is actually representing an area that we've been innovating in recently around creating an integrated infrastructure and virtualization stack for the telecom industry. We've been doing this for years in IT with VxBlocks and VxRails and others. Here what you see is we got, uh, Dell hardware infrastructure, we've got, uh, an open platform for virtualization providers, in this case we've created an infrastructure block for Red Hat to be able to supply an infrastructure for core operations and Packet Cores for telecoms. On the other side of this, you can actually see what we're doing with Wind River to drive innovation around RAN and being able to simplify RAN- vRAN and O-RAN deployments. >> What does that virtualization look like? Are we talking about, uh, traditional virtual machines with OSs, or is this containerized cloud native? What does it look like? >> Yeah, it's actually both, so it can support, uh, virtual, uh-uh, software as well as containerized software, so we leverage the (indistinct) distributions for these to be able to deploy, you know, cloud native applications, be able to modernize how they're deploying these applications across the telecom network. So in this case with Red Hat, uh, (stutters) leveraging OpenShift in order to support containerized apps in your Packet Core environments. >> So what are- what are some of the kinds of things that you can do once you have infrastructure like this deployed? >> Yeah, I mean by- by partnering broadly across the ecosystem with VMware, with Red Hat, uh, with- with Wind River and with others, it gives them the ability to be able to deploy the right virtualization software in their network for the types of applications they're deploying. They might want to use Red Hat in their core, they may want to use Wind River in their RAM, they may want to use, uh, Microsoft or VMware for their- for their Edge workloads, and we allow them to be able to deploy all those, but centrally manage those with a common user interface and a common set of APIs. >> Okay, well I'm dying to understand the link between this and the Lego city that the viewers can't see, yet, but it's behind me. Let's take a look. >> So let's take a look at the Lego city that shows how we not deploy just one of these, but dozens or hundreds of these at scale across a cityscape. >> So Aaron, I know we're not in Copenhagen. What's all the Lego about? >> Yeah, so the Lego city here is to show- and, uh, really there's multiple points of Presence across an entire Metro area that we want to be able to manage if we're a telecom provider. We just talked about one infrastructure block. What if I wanted to deploy dozens of these across the city to be able to manage my network, to be able to manage, uh, uh- to be able to deploy private mobility potentially out into a customer enterprise environment, and be able to manage all of these, uh, very simply and easily from a common interface? >> So it's interesting. Now I think I understand why you are VP of marketing for both telecom and Edge. Just heard- just heard a lot about Edge and I can imagine a lot of internet of things, things, hooked up at that Edge. >> Yeah, so why don't we actually go over to another area? We're actually going to show you how one small microbrewery (stutters) in one of our cities nearby, uh, (stutters) my hometown in Massachusetts is actually using this technology to go from more of an analyzed- analog world to digitizing their business to be able to brew better beer. >> So Aaron, you bring me to a brewery. What do we have- what do we have going on here? >> Yeah, so, actually (stutters) about- about a year ago or so, I- I was able to get my team to come together finally after COVID to be able to meet each other and have a nice team event. One of those nights, we went out to dinner at a- at a brewery called "Exhibit 'A'" in Massachusetts, and they actually gave us a tour of their facilities and showed us how they actually go through the process of brewing beer. What we saw as we were going through it, interestingly, was that everything was analog. They literally had people with pen and paper walking around checking time and temperature and the process of brewing the beer, and they weren't asking for help, but we actually saw an opportunity where what we're doing to help businesses digitize what they're doing in their manufacturing floor can actually help them optimize how they build whatever product they're building, in this case it was beer. >> Hey Warren, good to meet you! What do we have goin' on? >> Yeah, it's all right. So yeah, basically what we did is we took some of their assets in the, uh, brewery that were completely manually monitored. People were literally walking around the floor with clipboards, writing down values. And we censorized the asset, in this case fermentation tanks and we measured the, uh, pressure and the temperature, which in fermentation are very key to monitor those, because if they get out of range the entire batch of beer can go bad or you don't get the consistency from batch to batch if you don't tightly monitor those. So we censorized the fermentation tank, brought that into an industrial I/O network, and then brought that into a Dell gateway which is connected 5G up to the cloud, which then that data comes to a tablet or a phone, which they, rather than being out on the floor and monitor it, can look at this data remotely at any time. >> So I'm not sure the exact date, the first time we have evidence of beer being brewed by humanity... >> Yep. >> But I know it's thousands of years ago. So it's taken that long to get to the point where someone had to come along, namely Dell, to actually digitally transform the beer business. Is this sort of proof that if you can digitally transform this, you can digitally transform anything? >> Absolutely. You name it, anything that's being manufactured, sold, uh, uh, taken care of, (stutters) any business out there that's looking to be able to be modernize and deliver better service to their customers can benefit from technologies like this. >> So we've taken a look at the ecosystem, the way that you validate architectures, we've seen an example of that kind of open architecture. Now we've seen a real world use case. Do you want to take a look a little deeper under the covers and see what's powering all of this? >> We just this week announced a new line of servers that power Edge and RAN use cases, and I want to introduce Mike to kind of take us through what we've been working on and really what the power of what this providing. >> Hey Mike, welcome to theCube. >> Oh, glad- glad to be here. So, what I'd really like to talk about are the three new XR series servers that we just announced last week and we're showing here at Mobile World Congress. They are all short depth, ruggedized, uh, very environmentally tolerant, and able to withstand, you know, high temperatures, high humidities, and really be deployed to places where traditional data center servers just can't handle, you know, due to one fact or another, whether it's depth or the temperature. And so, the first one I'd like to show you is the XR7620. This is, uh, 450 millimeters deep, it's designed for, uh, high levels of acceleration so it can support up to 2-300 watt, uh, GPUs. But what I really want to show you over here, especially for Mobile World Congress, is our new XR8000. The XR8000 is based on Intel's latest Sapphire Rapids technology, and this is- happens to be one of the first, uh, EE boost processors that is out, and basically what it is (stutters) an embedded accelerator that makes, uh, the- the processing of vRAN loads very, uh, very efficient. And so they're actually projecting a, uh, 3x improvement, uh, of processing per watt over the previous generation of processors. This particular unit is also sledded. It's very much like, uh, today's traditional baseband unit, so it's something that is designed for low TCO and easy maintenance in the field. This is the frew. When anything fails, you'll pull one out, you pop a new one in, it comes back into service, and the- the, uh, you know, your radio is- is, uh, minimally disrupted. >> Yeah, would you describe this as quantitative and qualitative in terms of the kinds of performance gains that these underlying units are delivering to us? I mean, this really kind of changes the game, doesn't it? It's not just about more, is it about different also in terms of what we can do? >> Well we are (stutters) to his point, we are able to bring in new accelerator technologies. Not only are we doing it with the Intel, uh, uh, uh, of the vRAN boost technologies, but also (stutters) we can bring it, too, but there's another booth here where we're actually working with our own accelerator cards and other accelerator cards from our partners across the industry to be able to deliver the price and performance capabilities required by a vRAN or an O-RAN deployment in the network. So it's not- it's not just the chip technology, it's the integration and the innovation we're doing with others, as well as, of course, the unique power cooling capabilities that Dell provides in our servers that really makes these the most efficient way of being able to power a network. >> Any final thoughts recapping the whole picture here? >> Yeah, I mean I would just say if anybody's, uh, i- is still here in Mobile World Congress, wants to come and learn what we're doing, I only showed you a small section of the demos we've got here. We've got 13 demos across on 8th floor here. Uh, for those of you who want to talk to us (stutters) and have meetings with us, we've got 13 meeting rooms back there, over 500 costumer partner meetings this week, we've got some whisper suites for those of you who want to come and talk to us but we're innovating on going forward. So, you know, there's a lot that we're doing, we're really excited, there's a ton of passion at this event, and, uh, we're really excited about where the industry is going and our role in it. >> 'Preciate the tour, Aaron. Thanks Mike. >> Mike: Thank you! >> Well, for theCube... Again, Dave Nicholson here. Thanks for joining us on this tour of Dell's Presence here at MWC 2023.

Published Date : Mar 1 2023

SUMMARY :

with vice president of marketing for it going today, Dave? to getting the tour. the industry to drive value and the communication service providers. to be able to deliver value, and availability that we one of the challenges to a to be able to deploy, you know, the ecosystem with and the Lego city that the the Lego city that shows how What's all the Lego about? Yeah, so the Lego city here is to show- think I understand why you are to be able to brew better beer. So Aaron, you bring me to and temperature and the process to batch if you don't So I'm not sure the to get to the point that's looking to be able to the way that you validate architectures, to kind of take us through and really be deployed to the industry to be able to come and talk to us but we're 'Preciate the tour, Aaron. Thanks for joining us on this

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Liz Rice, Aqua Security | KubeCon + CloudNativeCon Europe 2020 - Virtual


 

>>from around the globe. It's the Cube with coverage of Coop Con and Cloud, Native Con Europe 2020 Virtual brought to You by Red Hat, The Cloud Native Computing Foundation and its ecosystem Partners. Hi, I'm stupid, man. And this is the Cube's coverage of Cube con Cloud Native Con Europe event, which, of course, this year has gone virtual, really lets us be able to talk to those guests where they are around the globe. Really happy to welcome back to the program. Liz Rice. First of all, she is the vice president of Open Source Engineering at Aqua Security. She's also the chair of the Technical Oversight Committee has part of Ah CN cf. Liz, it is great to see you. Unfortunately, it's remote, but ah, great to catch up with you. Thanks for joining. >>Yeah, Thanks for having me. Nice to see you if you know across the ocean. >>So, uh, you know, one of the one of the big things? Of course, for the Cube Con show. It's the rallying point for the community. There are so many people participating. One of the things we always love to highlight its not only the the vendor ecosystem. But there is a very robust, engaged community of end users that participate in it. And as I mentioned, you're the chair of that technology oversight committee. So maybe just give our audience a little bit of, you know, in case they're not familiar with the TOC does. And let's talk about the latest pieces there. >>Yes, say the TOC is really hit. C can qualify the different projects that want to join the CNC F. So we're assessing whether or not they're cloud native. We're assessing whether they could joined at sandbox or incubation or graduation levels. Which of the different maturity levels that we have for for project within the CN CF yeah, we're really there, Teoh also provide it steering around the What does cloud native mean and what does it mean to be a project inside the CN CF community? We're also a voice for all of the projects. We're not the only voice, but, you know, part >>of our role >>really is to make sure the projects are getting what they need in order to be successful. So it's it's really around the technology and the projects that we call cloud native >>Yeah, and and obliges Cloud Native because when people first heard of the show, of course, Kubernetes and Cube Con was the big discussion point. But as you said, Cloud native, there's a lot of projects there. I just glanced at the sandbox page and I think there's over 30 in the sandbox category on and you know they move along their process until they're, you know, fully mature and reach that, you know, 1.0 state, which is the stamp of approval that, you know, this could be used in production. I understand there's been some updates for the sandbox process, so help us understand you know where that is and what's the new piece of that? >>Yeah. So it's really been because of the growth off cloud native in general, the popularity off the CN CF and so much innovation happening in our space. So there's been so many projects who want Teoh become hard off the CNC f family on and we used to have a sponsorship model where members of the TOC would essentially back projects that they wanted to see joining at the sandbox level. But we ran into a number of issues with that process on and also dealing with the scale, the number of applications that have come in. So we've revamped the process. We made it much easier for projects to apply as much simpler form where really not making so much judgment we're really saying is it's a cloud native project and we have some requirements in terms off some governance features that we need from a project. And it's worth mentioning that when a project joins the CN CF, they are donating the intellectual property and the trademark off that project into the foundation. So it's not something that people should take lightly. But we have tried to make it easier and therefore much smoother. We're able Teoh assess the applications much more quickly, which I think everyone, the community, the projects, those of us on the TOC We're all pretty happy that we can make that a much faster process. >>Yeah, I actually, it brings up An interesting point is so you know, I've got a little bit of background in standards committees. A swell as I've been involved in open source for a couple of decades now some people don't understand. You know, when you talk about bringing a project under a foundation. You talked about things like trademarks and the like. There are more than one foundation out there for CN CF Falls under the Linux Foundation. Google, of course, brought Kubernetes in fully to be supported. There's been some rumblings I've heard for the last couple of years about SDO and K Native and I know about a month before the show there was some changes along SDO and what Google was doing there may be without trying to pass too many judgments in getting into some of the political arguments, help us understand. You know what Google did and you know where that kind of comparison the projects that sit in the CN cf themselves. >>Yeah, So I e I guess two years ago around two years ago, Stu was very much the new kid in the cloud native block. So much excitement about the project. And it was actually when I was a program co chair that we had a lot of talks about sdo at Cube Con cloud native bomb, particularly in Copenhagen, I'm recalling. And, uh, I think everyone I just saw a natural fit between that project on the CN, CF and There was an assumption from a lot of people across the community that it would eventually become part of the CNC f. That was it's natural home. And one of the things that we saw in recent weeks was a very clear statement from IBM, who were one off the Uh huh, yeah, big contributing companies towards that project that that was also their expectation. They were very much under the impression that Stu would be donated to the CN CF at an appropriate point of maturity, and unfortunately, that didn't happen. From my point of view, I think that has sown a lot of confusion amongst the community because we've seen so much. It's very much a project of fits. Service mesh designed to work with kubernetes is it really does. You're fit naturally in with the other CN CF projects. So it's created confusion for end users who, many of whom assume that it was called the CN CF, and that it has the neutral governance that the other projects. It's part of the requirements that we have on those projects. They have to have an open governance that they're not controlled by a single vendor, Uh, and we've seen that you know that confusion, Andi. Frustration around that confusion being expressed by more and more end users as well as other people across the community. And yeah, the door is still open, you know, we would still love to see SDO join the community. Clearly there are different opinions within the SD wan maintainers. I will have to see what happens. >>Yeah, lets you bring up some really good points. You know, absolutely some of some of that confusion out there. Absolutely. I've heard from customers that if they're making a decision point, they might say, Hey, maybe I'm not going to go down that maybe choose something else because I'm concerned about that. Um, you know, I sdo front and center k native, another project currently under Google that has, you know, a number of other big vendors in the community that aiding in that So hopefully we will see some progress on that, you know, going forward. But, you know, back to you talked about, You know, the TOC doesn't make judgements as to you know which project and how they are. One of the really nice things out there in the CN CF, it's like the landscape just for you to help, understand? Okay, here's all of these projects. Here's the different categories they fit in. Here is where they are along that maturity. There's another tool that I read. Cheryl Hung blogged about the technology radar. I believe for continuous delivery is the first technology radar. Help us understand how that is, you know, not telling customers what to do but giving them a little guidance that you know where some of these projects projects fit. In a certain segment, >>Yeah, the technology radar is a really great initiative. I'm really excited about it because we have increasing numbers or end users who are using these different projects it both inside the CN CF and projects that are outside of the CNC F family. Your end users are building stacks. They're solving real problems in the real world and with the technology radar. What Cheryl's been able to facilitate is having the end you to the end user community share with us. What tools? They're actually using what they actually believe are the right hammers for specific nails. And, you know, it's it's one thing for us as it's more on the developer or vendor side Teoh look at different projects and say what we think are the better solutions for solving different problems. Actually hearing from the horse's mouth from the end users who are doing it in the real world is super valuable. And I think that is a really useful input to help us understand. What are the problems that the end user is still a challenge by what are the gaps that we still need to fail more input we can get from the end user community, the more will be solving real problems and no necessarily academic problems that we haven't sorry discovered in >>the real world. Alright, well is, you know, teeing up a discussion about challenges that users still have in the world. If we go to your primary jobs, Main hat is you live in the security world and you know, we know security is still something, you know, front and center. It is something that has never done lots of discussion about the shared responsibility model and how cloud native in security fit together and all that. So maybe I know there's some new projects there, but love to just give me a snap shot as where we are in the security space. As I said, Overall, it's been, you know, super important topic for years. This year, with a global pandemic going on, security seems to be raised even more. We've seen a couple of acquisitions in the space, of course. Aqua Security helping customers along their security journey. So what do you seeing out there in the marketplace today and hear from your custom? >>Yeah, I Every business this year has, you know, look at what's going on and you know, it's been crazy time for everyone, but we've been pleasantly surprised at how, you know, in relative terms, our business has been able to. It's been strong, you know. And I think you know what you're touching on the fact that people are working remotely. People are doing so many things online. Security is evermore online. Cloud security's evermore part off what people need to pay attention to. We're doing more and more business online. So, actually, for those of us in the security business, it has bean, you know that there have been some silver linings to this this pandemic cloud? Um, yes. So many times in technology. The open source projects and in particularly defaults in kubernetes. Things are improving its long Bina thing that I've you know, I wished for and talked about that. You know, some of the default settings has always been the most secure they could be. We've seen a lot of improvements over the last 23 years we're seeing continuing to see innovation in the open source world as well as you know, on the commercial side and products that vendors like Akwa, you know, we continue to innovate, continue to write you ways for customers to validate that the application workloads that they're going to run are going to run securely in the cloud. >>Alright and lives. There's a new project that I know. Ah, you know, you Aqua are participating in Tell us a little bit about Starbird. You know what's what's the problem? It's helping solve and you know where that budget >>Yes, So stockholders, one of our open source initiatives coming out of my team are equal on, and the idea is to take security reporting information and turn it into a kubernetes native, uh, resources custom resources. And then that means the security information, your current security status could be queried over the kubernetes AP I, as you're querying the status or the deployment, say you can also be clearing to see whether it's passing configuration audits or it's passing vulnerability scans for the application containers inside that deployment. So that information is available through the same AP eyes through the queue control interface through dashboards like Octane, which is a nice dashboard viewer for kubernetes. And starboard brings security information not just from acquittals but from other vendor tools as well front and center into that kubernetes experience. So I'm really excited about Star Border. It's gonna be a great way of getting security visibility, Teoh more kubernetes use it >>all right. And we were talking earlier about just the maturity of projects and how they get into the sandbox. Is is this still pretty sandbox for >>this? OK, we're still very much in the early phases and you know it. I think in the open source world, we have the ability to share what we're doing early so that we can get feedback. We can see how it resonates with with real users. We've had some great feedback from partners that we've worked with and some actual customers who actually collaborated with When we're going through the initial design, some great feedback. There's still lots of work to do. But, yeah, the initial feedback has been really positive. >>Yeah, is usually the event is one of those places where you can help try toe, recruit some other people that might have tools as well as educate customers about what's going on. So is that part of the call to action on this is, you know, what are you looking for for kind of the rest of 2020 when it when it comes to this project? >>Yeah, absolutely. So internally, we're working on an operator which will automate some of the work that's double does in the background in terms off getting more collaboration. We would love to see integrations from or security tooling. We're talking with some people across the community about the resource definition, so we've come up with some custom resource definitions, but we'd love them to be applicable it to a variety of different tools. So we want to get feedback on on those definitions of people are interested in collaborating on that absolutely do come and talk to me and my team are reluctant. >>Great. Listen, and I'll give you the final word. Obviously, we're getting the community together while we're part So you know any other you know, engagement opportunities, you get togethers. Things that you want people to know about the European show this year. >>Well, it's gonna be really you know, I'm on tenterhooks to see whether or not we can recreate the same atmosphere as we would have in Q con. I mean, it won't be exactly the same, but I really hope that people will engage online. Do come and, you know, ask questions of the speakers. Come and talk to the vendors, get into slack channels with the community. You know, this is an opportunity to pretend we're in the same room. Let's let's let's do what we can Teoh recreate as close as we can. That community experience that you keep corn is famous for >>Yeah, absolutely. That whole way track is something that is super challenging to recreate. And there's no way that I am getting the Indonesian food that I was so looking forward to in Amsterdam just such a great culinary and cultural city. So hopefully sometime in the future will be able to be back there. Liz Rice. Always pleasure catching up with you. Thanks so much for all the work you're doing on the TOC. And always a pleasure talking to you. >>Thanks for having me. >>All right, Lots more coverage from Cube Con Cloud, Native con the European 2020 show, Of course. Virtual I'm stew minimum. And thank you for watching the Cube. Yeah, yeah, yeah, yeah.

Published Date : Aug 18 2020

SUMMARY :

It's the Cube with coverage of Coop Con Nice to see you if you know across the ocean. One of the things we always love to highlight its not only the the We're not the only voice, but, you know, part So it's it's really around the technology and the projects that we call you know, 1.0 state, which is the stamp of approval that, you know, this could be used in production. the projects, those of us on the TOC We're all pretty happy that we can Yeah, I actually, it brings up An interesting point is so you know, And one of the things that we saw it's like the landscape just for you to help, understand? that are outside of the CNC F family. As I said, Overall, it's been, you know, super important topic for years. And I think you know what you're touching on the fact that people are Ah, you know, you Aqua are participating and the idea is to take security reporting information and And we were talking earlier about just the maturity of projects and how they get into the sandbox. OK, we're still very much in the early phases and you know it. So is that part of the call to action on this is, you know, what are you looking for for people across the community about the resource definition, so we've come up with we're part So you know any other you know, engagement opportunities, Well, it's gonna be really you know, I'm on tenterhooks to see whether or not we can recreate in the future will be able to be back there. And thank you for watching the Cube.

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Sriram Raghavan, IBM Research AI | IBM Think 2020


 

(upbeat music) >> Announcer: From the cube Studios in Palo Alto and Boston, it's the cube! Covering IBM Think. Brought to you by IBM. >> Hi everybody, this is Dave Vellante of theCUBE, and you're watching our coverage of the IBM digital event experience. A multi-day program, tons of content, and it's our pleasure to be able to bring in experts, practitioners, customers, and partners. Sriram Raghavan is here. He's the Vice President of IBM Research in AI. Sriram, thanks so much for coming on thecUBE. >> Thank you, pleasure to be here. >> I love this title, I love the role. It's great work if you're qualified for it.(laughs) So, tell us a little bit about your role and your background. You came out of Stanford, you had the pleasure, I'm sure, of hanging out in South San Jose at the Almaden labs. Beautiful place to create. But give us a little background. >> Absolutely, yeah. So, let me start, maybe go backwards in time. What do I do now? My role's responsible for AI strategy, planning, and execution in IBM Research across our global footprint, all our labs worldwide and their working area. I also work closely with the commercial parts. The parts of IBM, our Software and Services business that take the innovation, AI innovation, from IBM Research to market. That's the second part of what I do. And where did I begin life in IBM? As you said, I began life at our Almaden Research Center up in San Jose, up in the hills. Beautiful, I had in a view. I still think it's the best view I had. I spent many years there doing work at the intersection of AI and large-scale data management, NLP. Went back to India, I was running the India lab there for a few years, and now I'm back here in New York running AI strategy. >> That's awesome. Let's talk a little bit about AI, the landscape of AI. IBM has always made it clear that you're not doing consumer AI. You're really tying to help businesses. But how do you look at the landscape? >> So, it's a great question. It's one of those things that, you know, we constantly measure ourselves and our partners tell us. I think we, you've probably heard us talk about the cloud journey . But look barely 20% of the workloads are in the cloud, 80% still waiting. AI, at that number is even less. But, of course, it varies. Depending on who you ask, you would say AI adoption is anywhere from 4% to 30% depending on who you ask in this case. But I think it's more important to look at where is this, directionally? And it's very, very clear. Adoption is rising. The value is more, it's getting better appreciated. But I think more important, I think is, there is broader recognition, awareness and investment, knowing that to get value out of AI, you start with where AI begins, which is data. So, the story around having a solid enterprise information architecture as the base on which to drive AI, is starting to happen. So, as the investments in data platform, becoming making your data ready for AI, starts to come through. We're definitely seeing that adoption. And I think, you know, the second imperative that businesses look for obviously is the skills. The tools and the skills to scale AI. It can't take me months and months and hours to go build an AI model, I got to accelerate it, and then comes operationalizing. But this is happening, and the upward trajectory is very, very clear. >> We've been talking a lot on theCUBE over the last couple of years, it's not the innovation engine of our industry is no longer Moore's Law, it's a combination of data. You just talked about data. Applying machine technology to that data, being able to scale it, across clouds, on-prem, wherever the data lives. So. >> Right. >> Having said that, you know, you've had a journey. You know, you started out kind of playing "Jeopardy!", if you will. It was a very narrow use case, and you're expanding that use case. I wonder if you could talk about that journey, specifically in the context of your vision. >> Yeah. So, let me step back and say for IBM Research AI, when I think about how we, what's our strategy and vision, we think of it as in two parts. One part is the evolution of the science and techniques behind AI. And you said it, right? From narrow, bespoke AI that all it can do is this one thing that it's really trained for, it takes a large amount of data, a lot of computing power. Two, how do you have the techniques and the innovation for AI to learn from one use case to the other? Be less data hungry, less resource hungry. Be more trustworthy and explainable. So, we call that the journey from narrow to broad AI. And one part of our strategy, as scientists and technologists, is the innovation to make that happen. So that's sort of one part. But, as you said, as people involved in making AI work in the enterprise, and IBM Research AI vision would be incomplete without the second part, which is, what are the challenges in scaling and operationalizing AI? It isn't sufficient that I can tell you AI can do this, how do I make AI do this so that you get the right ROI, the investment relative to the return makes sense and you can scale and operationalize. So, we took both of these imperatives. The AI narrow-to-broad journey, and the need to scale and operationalize. And what of the things that are making it hard? The things that make scaling and operationalizing harder: data challenges, we talked about that, skills challenges, and the fact that in enterprises, you have to govern and manage AI. And we took that together and we think of our AI agenda in three pieces: Advancing, trusting, and scaling AI. Advancing is the piece of pushing the boundary, making AI narrow to broad. Trusting is building AI which is trustworthy, is explainable, you can control and understand its behavior, make sense of it and all of the technology that goes with it. And scaling AI is when we address the problem of, how do I, you know, reduce the time and cost for data prep? How do I reduce the time for model tweaking and engineering? How do I make sure that a model that you build today, when something changes in the data, I can quickly allow for you to close the loop and improve the model? All of the things, think of day-two operations of AI. All of that is part of our scaling AI strategy. So advancing, trusting, scaling is sort of the three big mantras around which the way we think about our AI. >> Yeah, so I've been doing a little work in this around this notion of DataOps. Essentially, you know, DevOps applied to the data and the data pipeline, and I had a great conversation recently with Inderpal Bhandari, IBM's Global Chief Data Officer, and he explained to me how, first of all, customers will tell you, it's very hard to operationalize AIs. He and his team took that challenge on themselves and have had some great success. And, you know, we all know the problem. It's that, you know AI has to wait for the data. It has to wait for the data to be cleansed and wrangled. Can AI actually help with that part of the problem, compressing that? >> 100%. In fact, the way we think of the automation and scaling story is what we call the "AI For AI" story. So, AI in service of helping you build the AI that helps you make this with speed, right? So, and I think of it really in three parts. It's AI for data automation, our DataOps. AI used in better discovery, better cleansing, better configuration, faster linking, quality assessment, all of that. Using AI to do all of those data problems that you had to do. And I called it AI for data automation. The second part is using AI to automatically figure out the best model. And that's AI for data science automation, which is, feature engineering, hyperparameter optimization, having them all do work, why should a data scientist take weeks and months experimenting? If the AI can accelerate that from weeks to a matter of hours? That's data science automation. And then comes the important part, also, which is operations automation. Okay, I've put a data model into an application. How do I monitor its behavior? If the data that it's seeing is different from the data it was trained on, how do I quickly detect it? And a lot of the work from Research that was part of that Watson OpenScale offering is really addressing the operational side. So AI for data, AI for data science automation, and AI to help automate production of AI, is the way we break that problem up. >> So, I always like to ask folks that are deep into R&D, how they are ultimately are translating into commercial products and offerings? Because ultimately, you got to make money to fund more R&D. So, can you talk a little bit about how you do that, what your focus is there? >> Yeah, so that's a great question, and I'm going to use a few examples as well. But let me say at the outset, this is a very, very closed partnership. So when we, the Research part of AI and our portfolio, it's a closed partnership where we're constantly both drawing problem as well as building technology that goes into the offering. So, a lot of our work, much of our work in AI automation that we were talking about, is part of our Watson Studio, Watson Machine Learning, Watson OpenScale. In fact, OpenScale came out of Research working Trusted AI, and is now a centerpiece of our Watson project. Let me give a very different example. We have a very, very strong portfolio and focus in NLP, Natural Language Processing. And this directly goes into capabilities out of Watson Assistant, which is our system for conversational support and customer support, and Watson Discovery, which is about making enterprise understand unstructurally. And a great example of that is the Working Project Debater that you might have heard, which is a grand challenge in Research about building a machine that can do debate. Now, look, we weren't looking to go sell you a debating machine. But what did we build as part of doing that, is advances in NLP that are all making their way into assistant and discovery. And we actually just talked about earlier this year, announced a set of capabilities around better clustering, advanced summarization, deeper sentiment analysis. These made their way into Assistant and Discovery but are born out of research innovation and solving a grand problem like building a debating machine. That's just an example of how that journey from research to product happens. >> Yeah, the Debater documentary, I've seen some of that. It's actually quite astounding. I don't know what you're doing there. It sounds like you're taking natural language and turning it into complex queries with data science and AI, but it's quite amazing. >> Yes, and I would encourage you, you will see that documentary, by the way, on Channel 7, in the Think Event. And I would encourage you, actually the documentary around how Debater happened, sort of featuring back of the you know, backdoor interviews with the scientist who created it was actually featured last minute at Copenhagen International Documentary Festival. I'll invite viewers to go to Channel 7 and Data and AI Tech On-Demand to go take a look at that documentary. >> Yeah, you should take a look at it. It's actually quite astounding and amazing. Sriram, what are you working on these days? What kind of exciting projects or what's your focus area today? >> Look, I think there are three imperatives that we're really focused on, and one is very, you know, just really the project you're talking about, NLP. NLP in the enterprise, look, text is a language of business, right? Text is the way business is communicated. Within each other, with their partners, with the entire world. So, helping machines understand language, but in an enterprise context, recognizing that data and the enterprises live in complex documents, unstructured documents, in e-mail, they live in conversations with the customers. So, really pushing the boundary on how all our customers and clients can make sense of this vast volume of unstructured data by pushing the advances of NLP, that's one focus area. Second focus area, we talked about trust and how important that is. And we've done amazing work in monitoring and explainability. And we're really focused now on this emerging area of causality. Using causality to explain, right? The model makes this because the model believes this is what it wants, it's a beautiful way. And the third big focus continues to be on automation. So, NLP, trust, automation. Those are, like, three big focus areas for us. >> sriram, how far do you think we can take AI? I know it's a topic of conversation, but from your perspective, deep into the research, how far can it go? And maybe how far should it go? >> Look, I think we are, let me answer it this way. I think the arc of the possible is enormous. But I think we are at this inflection point in which I think the next wave of AI, the AI that's going to help us this narrow-to-broad journey we talked about, look, the narrow-to-broad journey's not like a one-week, one-year. We're talking about a decade of innovation. But I think we are at a point where we're going to see a wave of AI that we like to call "neuro-symbolic AI," which is AI that brings together two sort of fundamentally different approaches to building intelligence systems. One approach of building intelligence system is what we call "knowledge driven." Understand data, understand concept, logically, reasonable. We human beings do that. That was really the way AI was born. The more recent last couple of decades of AI was data driven, Machine learning. Give me vast volumes of data, I'll use neural techniques, deep learning, to to get value. We're at a point where we're going to bring both of them together. Cause you can't build trustworthy, explainable systems using only one, you can't get away from not using all of the data that you have to make them. So, neuro-symbolic AI is, I think, going to be the linchpin of how we advance AI and make it more powerful and trustworthy. >> So, are you, like, living your childhood dream here or what? >> Look, for me I'm fascinated. I've always been fascinated. And any time you can't find a technology person who hasn't dreamt of building an intelligent machine. To have a job where I can work across our worldwide set of 3,000 plus researchers and think and brainstorm on strategy with AI. And then, most importantly, not to forget, right? That you talked about being able to move it into our portfolios so it actually makes a difference for our clients. I think it's a dream job and a whole lot of fun. >> Well, Sriram, it was great having you on theCUBE. A lot of fun, interviewing folks like you. I feel a little bit smarter just talking to you. So thanks so much for coming on. >> Fantastic. It's been a pleasure to be here. >> And thank you for watching, everybody. You're watching theCUBE's coverage of IBM Think 2020. This is Dave Vellante. We'll be right back right after this short break. (upbeat music)

Published Date : May 7 2020

SUMMARY :

Brought to you by IBM. and it's our pleasure to be at the Almaden labs. that take the innovation, AI innovation, But how do you look at the landscape? But look barely 20% of the it's not the innovation I wonder if you could and the innovation for AI to learn and the data pipeline, and And a lot of the work from So, can you talk a little that goes into the offering. Yeah, the Debater documentary, of featuring back of the Sriram, what are you and the enterprises live the data that you have to make them. And any time you can't just talking to you. a pleasure to be here. And thank you for watching, everybody.

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Simon Taylor, HYCU | Nutanix .NEXT EU 2019


 

>>Live from Copenhagen, Denmark. It's the cube covering Nutanix dot. Next 2019 brought to you by Nutanix. >>Welcome back everyone to the cubes live coverage of next here in Copenhagen. We are of course here at the Nutanix show. We are wrapping up a fantastic today show. I'm your host, Rebecca Knight. Been Cosa hosting alongside of Stu Miniman. We are joined by Simon Taylor. He is the CEO of haiku, a good friend of the cube. Thank you so much for coming back on the show. It's a pleasure to be here. It's great to see you guys again. Final guest. Oh my gosh. It's a, it's a fare to stay interested in your energy. Yes. So for our viewers who are not as familiar with haiku, tell us a little bit about your business and how you are a strategic partner of Nutanix. >> Sure, sure. So haiku actually is a software company that focuses on data protection as a service. We actually started by spinning out of a much larger company called calm train that had about a thousand engineers and was doing all sorts of things, but they had an amazing talent for building backup and recovery software. >>Um, my vision was really that we can move up the value chain and we can establish ourselves as our own brand, as long as we could find a place in the market that was fast growing, building like a rocket ship and was really requiring a new kind of data protection and backup. And honestly, as soon as we fell, we saw Nutanix, we sort of fell in love. We realized that, you know, they had developed an entirely new category of business with hyperconverged and they were really a pioneer in that space. So we said is why don't we build the world's first purpose-built backup and recovery for Nutanix? And that's exactly what we did. And I think, you know, Stu was actually one of the first people to ever hear about it. Uh, we came on the cube and we talked about that. We've GA that in 2017 in July. I think@that.next, um, so just two and a half years later, we now have 1200 customers and we're in 62 countries around the world. So it's been absolutely astonishing. It's been wonderful growth. We're seeing 300% year over year growth. Uh, and really a lot of that is just based on our ability to protect the data of Nutanix customers around the world. >>Well and and Simon, right? That early question was, is new CanOx is going to be big enough to support ISV is that, you know, can run the, you know, grow their business underneath them before we get further and talk about mine and everything. Give us a little bit, you know, the state of the state for haiku because started with Nutanix, but that's not the only solution they are offering Dave. So just give us kind of the snapshot of the whole business. >>What we realized as we were building out high Q in this purpose build backup recovery for new TEDx. We said that's the on-prem, you know, but there's a lot of on prem that is still legacy three tier architecture. So we added a VMware product. But really the goal was to offer true multi-cloud data protection as a service. So what we did is we built the independent purpose-built backup and recovery service from Nutanix, one for VMware. Then we built the world's first purpose build backup as a service for Google cloud. And I'm really thrilled to announce the next month we're launching Azure backup as well. And the brilliant thing about our system and our solution is that we actually enabled customers to not only back up their data independently for that cloud, but that then migrate their data to whatever other cloud they want to use. So we actually becomes data protection as a service, data migration, and dr. >>So for, for customers, this is wonderful, but how is it to be strategic partners with all of these big players? >> Oh yeah, absolutely. I think you have to place your bets, right? So if you notice, I didn't say AWS and almost every company that I talked to says, why wouldn't you start with AWS? They're the biggest, you know, that's never been our philosophy. You know, I think the fact that we attach ourselves to Nutanix so early, not just because they were a rocket ship on fire, but also because we truly believed in their vision. We believe in the Nutanix products, we love Daraja entire philosophy around simplicity and customer delight and we felt like we could be students of Nutanix, we could actually build out our product with those same philosophies and principles in mind. You know? So I think really going deep with Nutanix is number one for us remains number one. I would also say though that you know, Google has been an excellent partner and Microsoft been an excellent partner. So with the large cloud providers you have to take a different approach. You cannot offer a downloadable product, right? All of our public cloud backup and recovery is a true managed service. You go into their app store, you turn it on rather than download it, you configure and you're able to perform all your backup and do all your recovery right from the console. >>All right, so Simon let, let's get into the kind of the, the, the guts of what's happening at Nutanix. Mine, of course is a partnership to extend for data protection, partnering with Veeam and haikus as a, as the first two partners. Uh, the other thing that everybody's pretty excited about is XY clusters. And that sounds like, and we've talked to Newtanics people, you know, as Nutanix brings their stack into the clouds, not just on the clouds, will that pull things like mine along with them. And so, so give us what you're seeing with mine first and maybe he's, I clusters along. >>Yeah. So maybe we start with mine, right? This whole concept that I think that these guys have pioneered and they've done a really terrific job of it. I think, you know, the, the vision there, and you know, I count marketing or Meyer in this group and Tim Isaacs and some wonderful folks on the product team in Nutanix. Their vision was, you know, there's rubric and there's Cohesity, there's these sort of large secondary storage platforms. Personally, when I look at them, what I see as Newtanics with a backup workload, right? And I think that, you know, Nutanix being the original is the best. It's the most complete solution. And it's very, very comprehensive. So I think the, the tannics folks understood this intuitively and their idea was instead of us building our own backup and going after that space, we've got amazing partners like haiku. Why don't we just natively integrate them into the mind platform and offer that sort of secondary storage workload, uh, as a key part of Nutanix is product proposition. >>So the really exciting thing for us is that we are skewed up with Nutanix. Nutanix, we'll be able to resell haiku as a part of mine. Uh, and I think that's gonna really complete their end tour tire story when it comes to being able to own the data center, uh, and really own the sort of cloud in general. You know. So I think your second question still was about clusters. And I think that the answer there is very simple. You know, multi Gloucester is, has become extremely important for Nutanix customers. They've done a great job of going after that. The simple fact is if you don't support XY clusters as a backup vendor, you really can't compete in this market. So I'm really thrilled to announce, of course, that haiku is the first backup recovery vendor that does support. Gluster. >>Okay. So interesting. We talked about how you hadn't done a solution for AWS. Sounds like this might be a path for you to get with Nutanix onto AWS. >>Absolutely, absolutely. And again, for us it's not about looking for some Trojan horse or backdoor into a go to market strategy. It's about making sure that the customers are truly delighted by the value that we provide. And I think that when we go after a specific market, we want to do it the best, you know, so we don't go shallow and just sort of check the box. We want to make sure, for example, when we build out Azure that we're not just dealing with, you know, the, the general principle of backing up and keeping things consistent. We want to make sure the applications people are running on Azure or supported by haiku. That's what we do with Nutanix. That's what we do with GCP. We want to always go as deep as possible so we can really compliment the platform in a really, really comprehensive way. >>One of the things you said earlier was that your philosophy is very much aligned with Nutanix, your your end goal to simplify and delight the customer, uh, this, this much more intuitive, uh, youth and user interface. So talk a little bit about how you, you said you wanted to become a student of Nutanix, yo, this, this cross company learning is very interesting to me. How, how, what have you learned? Yeah. What have you learned and how do you go about being tutored by your customers? >>No, I'm a very visual guy, right? And whenever I think about Nutanix, I always had this image in my head. All right. Whenever I thought about legacy, three-tier architecture and the move to hyperconverged, rather, I always pictured an 80 stereo system. Remember those big eighties boxes? And they have all the graphic equalizers and all the way down. And some kid would come and push them all down. You could never reset the darn things, you know? And then along comes, you know, automation and suddenly, you know, you press a button and you listen to jazz and it sounds like good jazz and the treble and the bass all fixed themselves. You know, I effectively think that Nutanix brought that same concept, funnily enough into the data center. They simplified so much that was impossible to handle for admins across the world. They made it so simple to use their product that actually the customers could start to enjoy their work more. >>And I really love that. That's a true, that's a really an intangible sort of value proposition that I think people don't talk about it enough. Yes, you want to save time. Yes, you want to save money, but if you could enjoy your job more as a result of getting a product, what's better than that? Um, so I think that philosophy is something we baked into haiku in the following ways. You know, the first is when we were designing the UI, we wanted it to look and feel like the platform it supports. So when you use haiku for Nutanix, it looks like prism, when you are using our console for GCP, you're gonna feel like you're using GCP. The idea is that backup and recovery should be an extension of that cloud expression, that platform, so that the customer who is an expert with that platform can easily manage this with no training at all. So again, driving that simplicity right there and in the platform. >>Yeah. So Simon, you know, one of the things we love to do is get hear from customers and what they're doing. Of course you've got 1200 customers that are Nutanix customers. So we'd love to hear, you know, any insights you have in a lot of discussion about AHV in the last 12 months has been about half of the deployment. Is there anything around HV or any of the, you know, new software features and products and experiences that Nutanix has been launching that you hear customers buzzing and talking to you about? >>I mean, I, I, the first thing I would say is it is truly a multicloud world now. Um, I think that legacy vendors are having a harder and harder time coping with the fact that cloud washing no longer works. You know, if you show up to the market and you say, Oh, this, now I can deploy an agent into this cloud, it's sort of stop, stop, don't say agent around me. You know? So I think, I think the ability to really natively integrate into any of these clouds and support all of these clouds equally is key. You know? So in the past a vendor would start with one thing and it would be great, right? And I won't use names here, but then they would do something else. They might move to another hypervisor and it was a little bit less great. Right. And I think that that notion has to change in a multicloud world, which brings me to the concept of HV. >>I think that HV has really grown. I mean, I would say that right now, you know, over half of our customers are HV customers. And I would say that that grows every single quarter and it not only grows in terms of net new logos, it also grows in terms of existing customers that we're finding SWAT to switch to HV and they want to switch fast. You know, they don't want to pay the V tax anymore, but more than that, I think they're seeing HV as a really robust enterprise hypervisor that really meets the complete need for the customer. And I think that's, that's been terrific to watch. So when you hear at.next, and this is not your first hot next, but what kinds of conversations are you having? What's been interesting to you? What are you going to take back to haiku? Yeah, head back to Brookline. Yeah. >>I mean obviously there's all the new stuff. I mean, Kubernetes, you know, containers. Um, I think these are all things we've been working on for some time. We'll have some surprises for you guys in Q4 at the end of Q four around that. Um, but you know, I think the big takeaway for me is we spent the first two years building our brand, getting the word out there, proving to companies and customers around the world that we were truly enterprise ready cause we were the new kid on the block. And you have to sort of start somewhere and show that. I think now we, you know, we added physical last year, we added tape support, we've really got all of the major applications covered at this point. I think that conversation, we've checked the box, right? So today's conversations are about what's next, how much more deeply will you integrate with Nutanix? >>How can I use Nutanix to then manage my data in the cloud and bring it back again? And can haikus support that or will it distract me? And you know, the simple answer is it will support that completely because it's so natively integrated. You know. And again, I think when you choose a platform at this stage, and this is something we've seen again and again and again, people do not want a second silo, right? In order to, you know, run their backup and recovery. You know, customers who are choosing Nutanix or choosing any platform want to run that platform and they want to make that one holistic experience. You know, they want to reduce the training required and they want to make sure they get the most out of their investment. So we're where I think two or three years ago, Stu, when we first met, everybody was trying new things, right? It was sort of, there were all these new platforms and it was all very exciting. I think now people are doubling, tripling, quadrupling down on the platforms they fundamentally believe in. And we're thrilled about that because we support those platforms and we'll continue to do so. >>Great. Excellent little. Simon, thank you so much for coming on the cube. It was a real pleasure talking to you and it's been great. Yes, no, absolutely. Thank you very much. Thank you so much. Thank you for having me. That wraps up two brilliant days in Copenhagen at the Bella center at Nutanix dot. Next. Thank you so much for joining us and we hope to see you next time.

Published Date : Oct 10 2019

SUMMARY :

Next 2019 brought to you by Nutanix. It's great to see you guys again. So haiku actually And I think, you know, Stu was actually one of the first people to support ISV is that, you know, can run the, you know, grow their business underneath We said that's the on-prem, you know, but there's a lot of on prem that is still legacy three tier architecture. I think you have to place your bets, right? And that sounds like, and we've talked to Newtanics people, you know, as Nutanix brings And I think that, you know, Nutanix being the original is the best. So the really exciting thing for us is that we are skewed up with Nutanix. Sounds like this might be a path for you to get with Nutanix onto AWS. for example, when we build out Azure that we're not just dealing with, you know, One of the things you said earlier was that your philosophy is very much aligned with Nutanix, And then along comes, you know, automation and suddenly, So when you use haiku for Nutanix, So we'd love to hear, you know, any insights you have in a lot of discussion about AHV in You know, if you show up to the market and you say, Oh, this, now I can deploy an agent into So when you hear at.next, and this is not your first hot I think now we, you know, we added physical last year, we added tape support, And you know, the simple answer is it will support Thank you so much for joining us and we hope to see you next time.

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Satish Ramachandran and Michal Iluz, Nutanix | Nutanix .NEXT EU 2019


 

>>live from Copenhagen, Denmark. It's the Q covering Nutanix dot next 2019. Brought to you by Nutanix >>Welcome back, everyone to the cubes Live coverage of Nutanix dot Next I'm your host Rebecca Knight alongside my co host Stew Minutemen. We have two guests for this segment we have. Mika will lose. She's the art director for Nutanix Thank you so much for coming on the show. >>Thank you for inviting me >>And we have Satish Ramachandran, Global head of design at Nutanix Thank you so much for coming on. So it's always so much fun to talk to really creative people, particularly in this technology world. I want to start the conversation by asking Michael first where you go for inspiration and who do you talk to? What he read? What kinds of things do you look at to inspire you to and then bring them back to your job here in Nutanix. So I strongly >>believe that inspiration come from everywhere. No matter where you go is an architecture or you go to the supermarket and you look on packaging or you read a book and you think about images or even just social media. And there is so much variety of different opinion and different cultures to get inspired from. Even from this conference, we took inspiration from Copenhagen, the city, and from Swiss design or from California and divide in the mid century. I put, like not in construction, but like architecture. Er, um, we created this really Sundwall the supreme the best day ever. And I was actually reading a book with my kids, the diary of a wimpy kid. And I was like, Okay, you know what? We can make something really fun out of it. We can take like a page from a diary and create Sabrina Best day, something like that. >>It was truly everywhere. >>It's really every. >>How about Yusa? Tish >>men? It's two parts, actually. I think one is the inspiration when it comes to the aesthetics of design. So to a large degree, I'm a huge fan off minimalism, everything from Japanese paintings, for example, where with two or three strokes, you have a stark on the water. The Bauhaus movement clean, elegant lines very minimal to the point, and even the Scandinavian architecture, for example, is quite minimalistic and very clean. So that is one angle on what we strive to do in terms off getting to minimal, clean, simple. But in the other portion of inspiration is actually comes from empathy because, you know, it's the you know, I care deeply about the human condition, even pre Nutanix sort of teenage angst that never left me right. And ah, so in a sense, is a lot of empathy. Toe what people are going through in terms of technology, how they're using it. How can we make their lives easier? How can we bring about some joys in their life and to a large degree, the secretary working? You know, I t, um, has bean sort of underserved design wise for many years on de. So there's a lot of inspiration that comes in the form of motivation in order to do something for people there. >>Well, yes, it's a teacher, I'm wondering, can help connect the dots with us. I think of minimalism and obviously ties to this simplicity Nutanix and remember in the early days, talking Nutanix to make something truly simple from a technology standpoint usually has a lot of work, and we've been talking to the executive team about, you know, in this multi cloud, highly disperse. Tear it even harder today. So how does some of those core design principles make their way into into Nutanix is world. >>You want me to talk about the process? You know, I >>think >>the process is quite straightforward. I mean, you start with understanding the space, understanding the experience that exists in the space. You don't start with the feature or the product. That's the first thing you start with the people. So you started with a very human centric manner on. Okay, What are they trying to do? What are they trying to achieve and how do you get them in the simplest possible manner to do that? So we have this thing that we use called intentional our design, which is one off our design principles. Very. How do you get someone who has an intention to fulfill their intention with the least amount of effort? And the effort in the middle is what we label less friction constantly. So we talk about trying to become friction less and so on. So the process for that is you start with the person what they're trying to get done, and >>from there you actually >>work all the Muslims in the organization. So design, basically at that point takes on the role of a facilitator by bringing in, you know, engineering product management design itself together and all in service off the user to create an experience, right? So it starts with, you know, formulating the requirements together with engineering and product management. It's address it, then converging on these things by creating prototypes than testing these things with users and so on and then figuring out really what is essential, what can be thrown out and how to keep it really simple. And that's how we build product, basically. >>So that's so. As you said, it starts with this point of empathy, and that is this collaborative process between the engineers and the artists and design team. How would you say that design is more part of the Nutanix philosophy, just rather than the simple, simple, easy, elegant products itself but the entire company? How would you say it's it's built into the philosophy? I actually think this is >>why Nutanix is so unique in our space because we don't just look at the technology we looking at a whole package of design and technology, the left brain and the right brain together. And it comes from our leadership because, dear, it is the great advocator for design. He's really believing in the importance of it, not just a pretty rap on something, but it's something that is meaningful and and really able to provide a full experience for our customers. >>Yeah, meet me how maybe I love to get you both of your commentary. There's a new AH advertising campaign that was launched. The video was in the keynote yesterday. >>It >>all together now it is very colorful, and it is very diverse and at the same time, even, you know, I'm a technology guy. I will often roll my eyes when I see a certain advertising, but to articulate to the world, it's like, Okay, how does my database and multi cloud and all these things play together? Well, way we anthropomorphized though those technology pieces into people on dhe. You've got photos that you can do there, so bring us inside a little bit as to how that you helped the messaging eso some, you know, pretty complex pieces underneath. >>Yes, we're very excited about this campaign. I have to tell you. We worked very hard to conceptualize it and bring it out to the world. And we were very excited to be able to share it here. That next the thinking behind it. Waas, you know I to world is complex and here in Nutanix, we really try to offer a simple way to remove this complexity. So what is a better way than just take those I t concept and business an application manners and personalize them and make them fun. And when you think about Public Cloud, what do you mean? What does it mean to you? How do you envision it when you think about a database? Do you think about the strongman that carrying the cylinder and you >>make it a >>campaign Maur You humanize it, you make it accessible to people and you make it fun And this is what we're trying to do We're trying to delight. Our customers were trying to empower them to be able to do their business in a better way, and that was our goals provide simplicity, choice and delights. >>And as you said, it's it's this ample anthropomorphizing of this. If you've a database where a person what would go with the database person look like it's the cloud Where Human? Yes, exactly. And it just I think they just >>make make it fun and you make it unique and you create something that is different in our scene. And nothing, That's what we're trying to do. >>How do you work together with the engineers? I mean, I know you said. You gather in a room and you are thinking about the end user. How does the customer experience this? But how do artists and engineers communicate? I mean, is that Is that ever a challenge or >>not? Really? No, not really. Actually, it's, Ah, it's a three legged stool. Basically, there's ah, and you know, if you put marketing in there as well for the awareness piece, which precludes anything that we you know the customer uses, it actually becomes a four legged stool. But in terms of building product, it's a three legged stool, which is product management, and they're trying to figure out what is the product market fit, and that's what they bring to the table. The engineer's coming and as we're dreaming up stuff, they're thinking, Is this stuff buildable or not? You know these guys dreaming way too much, right? And so it is a colonization. So and I think that's the crucible in which the best creativity actually comes out. It's not designing isolation where, you know, design dreams up something and the rest of the folks build it. It really isn't that so. We are, actually, in a sense, the way I see it, we have the glue and we formed the Crucible for the colonization. And and in that, you know, good things come out. >>So we hear you are in Denmark, which is design savvy, fashion forward, food obsessed and eyes cultivating that sense of well being in comfort and coziness. What kinds of things are you going to take with you from this conference itself? What are you seeing? What's interesting to you? And how are you gonna bring that back to Nutanix? >>Honestly, for me, I think it's just the warmth of the people in the community in here. They were so invasive and and and kind. And we got a chance to work with a lot of people when we were building this conference. And and to me it's all about the human connection and I think this is something that I will definitely carry with me when we go back to Nutanix. And we were trying to think about our next dock next conference. And you know how we can bring some of that too there as >>well? Yeah, it's to teach anything on dot next Copenhagen, and you know, you're from Berlin, so you're in Europe and get gets a different, you know, cultural input. I >>think they're still. I think >>there is still some stuff. I think around the accessibility mainly for me, like the hotel we're staying. And, you know, first thing I noticed was, you know, that's bringing on, you know, when you have to open the refrigerator, for example, or the closet door And it, I mean, that first thought was like, you know, they have already designed in the accessibility. And then I liberate that back to product, and I think you know how we doing on accessibility. And of course, you know, everything around you here is pretty inspiring in terms of architecture and so on and so forth. So that's a gimme, really. And you see that a lot of it in Germany so that it isn't as much new, but in terms of the conference, it's very heartening that will come this fire. You know, I don't know. Miami many years ago, which is my first conference, you know, we were like all of 600 people, and now we are 4500 here. So in a sense, it's very heartening. And people seem to embrace the, you know, the vision that we're putting foot. Yeah, you know, around convergence off many, many things. >>How deeply technical are both of you? Um, I understand. >>I understand the technology. I understand the struggle. I understand what we're trying to achieve is a company. It doesn't mean I can go and do a demo on stage, but I think it's important to understand the technology of the company that you work for in order to represent it truly and in order to convey the message that we're trying to tell because we are a storyteller. That's what we do. We take the message and the technology, and we bring it out to our customers. So it's important. >>I'm a dyed in the wool engineer s o. I was I mean, my cases where I was an engineer for a fleet to the kids. You know, you take running engineering teams, that kind of stuff. And then I stumbled upon design. So I have a very deep understanding off engineering and what it takes to build stuff. But I have another side of me which is generally around. Empathy, experiences, you know, human interaction, human behavior. What makes people take what frustrates them, those kinds of things. So for me that we design has beena synthesis off many off my interests, and that's why I fell in love with it and have stuck around. >>One of the biggest issues in Silicon Valley and in the technology industry at large is is the skills and the right people the talent gap? How much of an issue is that for the design teams within these technology companies? Because you are looking for so many different skills people who can grasp the technology but then also have this more creative spark Innis to them to how hard is it to find the right people? I think it's a little bit >>of a challenge, but I think we're very fortunate to have amazing teams that understand technology and design in the connection between them. So I know I feel very fortunate with the people I get to work with. Their very there are amazing. Yeah. >>I mean, it was hard in the beginning when we when Nutanix was 150 people or something on the brown. Nobody knew. So then it was very hard to find the right people and to also simplified the vision and to sell it. I still remember spending with every new hire. I would be the first guy they would talk to. And I spent two years in two hours on a whiteboard, talking of taking borders, a technology problem on translating it into an experiential problem. And speaking to really this is very hard to design for and that's where the challenge lies, right? But what a period of time we have successfully built a brand which is a Nutanix design brand. And we have done a ton of things that I'm actually very proud off establishing relationships with universities, even on the social media, having a website, having a proper blawg, various things. When Now we are recognized in the enterprise space as a place for designers to go and work. And there is a certain combination. I figured out where which makes for a good designer in the space. Because if you take people with too little off a technology background, then the ramp up is very high. S o. If you typically you find somebody who's got done some amount of technology than the prior company or in school. And there are people like that. There are plenty of them. And then they moved on to design. And that seems to be the right mix because they can understand the empathize both on the technology side and also on the design side of things. And that makes for the right combination. >>And it's not >>too bad to find people. >>And I think >>technology can be talked. But I think passion and carrying is that part of it is hard to find >>be innate skills. Yeah, exactly. Great. Well, Miguel and McHale and Satish thank you so much for coming on the Cuba and fun and enlightening a conversation. Thank you so >>much. It's great to be here. Thank you so much. >>Thank you, guys. >>I'm Rebecca Knight for stew Minutemen. Stay tuned for more of the cubes. Live coverage of Nutanix dot Next

Published Date : Oct 10 2019

SUMMARY :

Brought to you by Nutanix She's the art director for Nutanix Thank you so much for coming on the show. And we have Satish Ramachandran, Global head of design at Nutanix Thank you so much for coming And I was like, Okay, you know what? because, you know, it's the you know, I care deeply about the human condition, even pre Nutanix you know, in this multi cloud, highly disperse. So the process for that is you start with the person what they're trying takes on the role of a facilitator by bringing in, you know, engineering product management How would you say it's it's built into the philosophy? just look at the technology we looking at a whole package of design and technology, Yeah, meet me how maybe I love to get you both of your commentary. helped the messaging eso some, you know, pretty complex pieces underneath. And when you think about Public Cloud, to people and you make it fun And this is what we're trying to do We're trying to delight. And as you said, it's it's this ample anthropomorphizing of this. make make it fun and you make it unique and you create something that is different in our I mean, I know you said. And and in that, you know, So we hear you are in Denmark, which is design savvy, fashion forward, And you know how we can bring some of that too there as and get gets a different, you know, cultural input. I think I liberate that back to product, and I think you know how we doing on accessibility. I understand. of the company that you work for in order to represent it truly and in order to convey the message Empathy, experiences, you know, So I know I feel very fortunate with the people I get to work with. And that seems to be the right mix because they can understand the empathize both on the technology But I think passion and carrying is that thank you so much for coming on the Cuba and fun and enlightening a conversation. Thank you so much. Live coverage of Nutanix dot Next

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Bala Kuchibhotla, Nutanix | Nutanix .NEXT EU 2019


 

>>live from Copenhagen, Denmark. It's the Q covering Nutanix dot next 2019. Brought to you by Nutanix >>Welcome back, everyone to the cubes. Live coverage of Nutanix dot Next here at the Bella Centre in the Copenhagen. I'm your host, Rebecca Knight, coasting along side of stew, Minutemen were joined by Bala Coochie bottler >>Bhola. He is the VP GM Nutanix era and business critical lapse at Nutanix. Thanks so much for coming on the island. >>It's an honor to come here and talk to guys. >>So you were up on the main stage this morning. You did a fantastic job doing some demos for us. But up there you talked about your data, your days gold. And you said there are four p's thio the challenges of mining the burning process you want >>you want to go through >>those for our viewers? >>Definitely. So for every business, critical lab data is gold likely anam bigness for a lot of people are anyone. Now the question is like similar to how the gore gets processed and there's a lot of hazardous mining that happens and process finally get this processed gold. To me, the data is also very similar for business could collapse. Little database systems will be processed in a way to get the most efficient, elegant way of getting the database back data back. No. The four pains that I see for managing data businesses started provisioning even today. Some of his biggest companies that I talkto they take about 3 to 5 weeks toe provisions. A database. It goes from Infrastructure team. The ticket passes from infrastructure team, computer, networking stories, toe database team and the database administration team. That's number one silo. Number two is like proliferation, and it's very consistent, pretty much every big company I talkto there. How about 8 to 10 copies of the data for other analytics que year development staging Whatever it is, it's like over you take a photo and put it on. What Step and your friends download it. They're basically doing a coffee data. Essentially, that Fordham be becomes 40 and in no time in our what's up. It's the same thing that happens for databases, data bits gets cloned or if it's all the time. But this seemingly simple, simple operation off over Clone Copy copy paste operation becomes the most dreaded, complex long running error prone process. And I see that dedicated Devi is just doing Tony. That's another thing. And then lineage problem that someone is cloning the data to somewhere. I don't know where the data is coming from. Canister in The third pain that we talk about is the protection. Actually, to me it's like a number one and number two problem, but I was just putting it in the third. If you're running daily basis, and if you're running it for Mission critical data basis, your ability to restore the rhythm is to any point in time. It's an absolute must write like otherwise, you're not even calling The database. Question is, Are the technologies don't have this kind of production technology? Are they already taken care? They did already, but the question is on our new town expert from Are on Cloud platform. Can they be efficient and elegant? Can we can we take out some of the pain in this whole process? That's what we're talking about. And the last one is, ah, big company problem. Anyone who has dozens of databases can empathize with me how painful it is to patch how painful it is to get up get your complaints going to it. Holy Manager instead driven database service, this kind of stuff. So these are the four things that we actually think that if you solve them, your databases are one step. Are much a lot steps closer to database service. That's what I see >>Bala. It's interesting. You know, you spent a lot of time working for, you know, the big database company out there. There is no shortage of options out there for databases. When I talked to most enterprises, it's not one database they now have, you know, often dozens of databases that they have. Um so explain line. Now you know, there's still an unmet need in the marketplace that Nutanix is looking to help fill there. >>So you're absolutely right on the dark that there are lots of date of this technology is actually that compounds the problem because all these big enterprise companies that are specially Steadman stations for Oracle Post Grace may really be my sequel sequel administrator. Now they're new breed of databases in no sequel monger leave. You know, it's it's like Hardy Man is among really be somebody manage the Marta logics and stuff like that so no, we I personally eating their databases need to become seemed like Alex City. Right? So >>most of >>these banks and telcos all the company that we talk about data this is just a means to an end for them. So there should focus on the business logic. Creating those business value applications and databases are more like okay, I can just manage them with almost no touch Aghanistan. But whether these technologies that were created around 20 years back are there, there it kind of stopped. So that is what we're trying to talk about when you have a powerful platform like Nutanix that actually abstracts the stories and solve some of the fundamental problems for database upstream technologies to take advantage of. We combine the date of this FBI's the render A P s as well as the strength of the new tenants platform to give their simplicity. Essentially. So that's what I see. We're not inventing. New databases were trying to simplify the database. If that's what >>you and help make sure we understand that you know, Nutanix isn't just building the next great lock in, you know, from top to bottom. You know, Nutanix can provide it. But Optionality is a word that Nutanix way >>live and time by choice and freedom for the customers. In fact, I make this as one of the fundamental design principles, even for era we use. AP is provided with the database vendors, for example, for our men, we just use our men. AP is. We start the database in the backup, using our many years where we take that one day. It is the platform. Once the database in the backup more we're taking snapshots of the latest visit is pretty much like our men. Regan back up with a Miss based backup, essentially alchemist, so the customer is not locked in the 2nd 1 is if the customer wants to go to the other clothes are even other technologies kind of stuff? We will probably appear just kind of migrate. So that's one of the thing that I want to kind of emphasize that we're not here to lock in any customer. In fact, your choice is to work. In fact, I emphasize, if the customer has the the computer environment on the year six were more than happy weaken. Some 40 year six are his feet both are equal for us. All we need is the air weighs on era because it was is something that we leverage a lot off platform patent, uh, repentance of Nutanix technology that we're passing on the benefits canister down the road where we're trying to see is we'll have cyclists and AWS and DCP. And as you and customers can move databases from unpromising private cloud platform through hybrid cloud to other clusters and then they can bring back the data business. That's what we can to protect the customers. Investment. >>Yeah. I mean, I'm curious. Your commentary. When you go listen, toe the big cloud player out there. It's, you know, they tell you how many hundreds of thousands of databases they've migrated. When I talk to customers and they think about their workload, migrations are gonna come even more often, and it's not a one way thing. It's often it's moving around and things change. So can we get there for the database? Because usually it's like, Well, it isn't it easier for me to move my computer to my data. You know, data has gravity. You know, there's a lot of, you know, physics. Tell General today. >>See what what is happening with hyper killers is. They're asking the applications. Toby return against clothed native databases, obviously by if you are writing an application again, it's chlorinated. Databases say there are Are are are even DCP big table. You're pretty much locked technical because further obligation to come back down from there is no view. There's no big table on and there's no one around. Where is what we're trying to say is the more one APS, the oracles the sequels were trying to clarify? We're trying to bring the simplicity of them, so if they can run in the clover, they condone an art crime. So that's how we protect the investment, that there is not much new engineering that needs to be done for your rafts as is, we can move them. Only thing is, we're taking or the pain off mobility leveraging all platform. So obviously we can run your APS, as is Oracle applications on the public lower like oracle, and if you feel like you want to do it on on from, we can do it on the impromptu canister so and to protect the investment for the customers, we do have grown feeling this man, That means that you can How did a bee is running on your ex editor and you can do capacity. Mediation means tier two tier three environments on Nutanix using our time mission technology. So we give the choicest customers >>So thinking about this truly virtualized d be what is what some of the things you're hearing from customers here a dot next Copenhagen. What are the things that you were they there, There there Pain points. I mean, in addition to those four peas. But what are some of the next generation problems that you're trying to solve here? >>So that first awful for the customers come in acknowledges way that this is a true database. Which letters? I don't know what happened is what tradition is all aboard compute. And when when he saw the computer watch logician problem you threw in database server and then try to run the databases. You're not really solving the problem of the data? No, With Nutanix, our DNA is in data. So we have started our pioneered the storage, which location and then extended to the files and objects. Now we're extending into database making that application Native Watch Ladies database for dilation, leveraging the story published Combining that with Computer. What's litigation? We think that we have made an honest effort to watch less data basis. Know the trend that I see is Everyone is moving. Our everyone wants cloudlike experience. It's not like they want to go to club, but they want the cloud like agility, that one click simplicity, consumer, great experience for the data basis, I would liketo kind of manage my data basis in self service matter. So we took both these dimensions. We made a great we made an honest effort to make. The databases are truly watch list. That's the copy data management and olive stuff and then coupled with how cloud works able to tow provisions. Self service way ability to manage your backups in self service. Weigh heavily to do patch self service fair and customers love it, and they want to take us tow new engines. One of the other thing that we see beget Bronte's with ERA is Chloe's. Olive or new databases generally are the post press and the cancer, but there's a lot of data on site because there's a lot of data on Mississippi. Honey, there's a lot of data on TV, too. Why don't we enjoy the same kind of experience for those databases? What? What did they do wrong? So can we >>give >>those experience the cloud like experience and then true? Watch allegation for those databases on the platform. That's what customers ask What kind of stuff. Obviously, they will have asked for more and more, um, br kind of facilities and other stuff that way there in the road map that we will be able to take it off. One >>of the questions we've had this week as Nutanix build out some of these application software not just infrastructure software pieces, go to market tends to be a little bit different. We had an interesting conversation with the Pro. They're wrapping the service for a row so that that seems like a really good way to be able to reach customers that might not even knew no Nutanix tell us, you know, how is that going? Is there an overlay? Salesforce's it? Some of the strategic channel and partnership engagements, you know, because this is not the traditional Nutanix, >>So obviously Nutanix is known. Andi made its name and fame for infrastructure as service. So it's really a challenge to talk about database language for our salespeople. But country that I heard the doubt when I kind of started my journey It Nutanix Okay, we will build a product. But how are you going to the city? And we get off this kind of sales for But believe me, we're making multimillion dollar deals mainly led by the application Native Miss our application centric nous so I could talk about federal governments. And yes, she made perches because it was a different station for them. We're talking about big telco company in Europe trying to replace their big Internet appliances because era makes the difference vanished. We're providing almost two X value almost half the price. So the pain point is real. Question is, can we translate their token reconnect with the right kind of customer? So we do have a cell so early for my division. They speak database language. Obviously we're very early in the game, so we will have selected few people in highly dense are important geographic regions who after that, but I also work with channels, work with apartments like geniuses like we prove head steal another kind of stuff and down the best people to leverage and take this holding and practice. This is the solution. In fact, companies like GE S D s is like people take an offer. Managed database seven. Right. So we have a product. People can build a cloud with it. But with the pro they can offer in a word, why do you want to go to public Lower? I can provide the same cloud. Man is database service more on our picks, Mortal kind of stuff. So we're kind of off fighting on all cylinders in this sense, but very selectively very focused. And I really believe that customers fill understand this, Mrs, that Nutanix is not just the infrastructure, but it's a cloud. It's a It's a club platform where I considered arise like Microsoft Office Suite on Microsoft's operating system. Think about that. That's the part off full power that we think that I can make make it happen >>and who are you know, you said you're going in very tight. Who are these Target customers without naming names? But what kinds of businesses are they? You know? How big are they? What kinds of challenges. Are >>they looking at all? The early customers were hardly in the third quarter of the business, but five. Financial sector is big. The pain point of data mismanagement is so acute there capacity limitation is a huge thing. They are spending hundreds of millions of dollars on this big. When that kind of stuff on can they run in the can extract efficiencies out of this hole all their investment. Second thing is manufacturing and tell Cole, and obviously federal is one of the biggest friend of Nutanix and I happened to pitch in and religions is loaded. And they said, Israel, let's do it real demo. And then let's make it happen. They actually tested the product and there are taking it. So the e r piece, where are they? Run Oracle, Where the run big sequence kind of stuff. This is what we're seeing. It >>followed. Wanna make sure there was a bunch of announcements about era tudo Otto, Just walk us through real quick kind of where we are today. And what should we be looking for? Directionally in the future. >>So we started out with four are five engines. Basically, Andi, you know that Oracle sequel and my sequel post this kind of stuff, and we attacked on four problems this provisioning patching copy, data management and then production. But when we talked to all these customers on, I talked to see Ables and City Walls. They love it. They wanted to say that Hey, Kanna, how around more engines? Right? So that's one will live. But more importantly, they do have practices. They have their closest vehicles that they want to have single pane of management, off era managing data basis across. So the multi cluster capability, what we call that's like equal and a prison central which manage multiple excesses. They weren't error to manage multiple clusters that manage daily basis, right? That's number one. That's big for a product with in one year that we regard to that stage. Second thing was, obviously, people and press customers expect rule rule based access control. But this is data, so it's not a simple privilege, and, uh, you would define the roles and religious and then get it over kind of stuff. You do want to know who is accessing the data, whether they can access the data and where they can accident. We want to give them freedom to create clones and data kind of act. Give the access to data, but in a country manor so they can clone on their cure. Clusters there need to file a huge big ticket with Wait for two weeks. They can have that flexibility, but they can manage the data at that particular fear class. So this is what we call D a M Data access management. It's like a dam on the like construct on the river, control flow of the water and then channel is it to the right place and right. But since Canister, so that's what we're trying to do for data. That's the second big thing that we look for in the attitude. Otto. Obviously, there's a lot off interest on engines. Expand both relation in Cecil has no sequel are We are seeing huge interest in recipe. Hannah. We're going to do it in a couple of months. You'll have take review monger. Dubious. The big big guy in no sequel space will expand that from long. Would it be to march logic and other stuff, But even D B two insiders There's a lot of interest. I'm just looking for committed Customers were, weren't They are willing to put the dollars on the table, and we're going to rule it out. That's the beauty of fair that we're not just talking about. Cloud native databases Just force Chris and kind of stuff. What? All this innovation that happened in 30 40 years, we can we can renew them to the New Age. Afghanistan. >>Great. Well, Bala, thank you so much for coming on. The Cuba was >>Thank you. >>I'm Rebecca Knight for stew minimum. Stay tuned. For more of the cubes. Live coverage of Nutanix dot next.

Published Date : Oct 10 2019

SUMMARY :

It's the Q covering Live coverage of Nutanix dot Next here at the Bella Centre Thanks so much for coming on the island. mining the burning process you want So these are the four things that we actually think that if you solve them, You know, you spent a lot of time working for, is among really be somebody manage the Marta logics and stuff like that so no, So that is what we're trying to talk about when you have a powerful platform like Nutanix the next great lock in, you know, from top to bottom. So that's one of the thing that I want to kind of emphasize that we're not here to lock in any customer. So can we get there for the database? applications on the public lower like oracle, and if you feel like you want to do it on on from, What are the things that you were they there, One of the other thing that we see beget Bronte's with there in the road map that we will be able to take it off. Some of the strategic channel and partnership engagements, head steal another kind of stuff and down the best people to leverage and who are you know, you said you're going in very tight. of the biggest friend of Nutanix and I happened to pitch in and Directionally in the future. That's the second big thing that we look for in the attitude. The Cuba was For more of the cubes.

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David Cusworth and Angie Cusworth, Hardy Fisher Services | Nutanix .NEXT EU 2019


 

(upbeat music) >> Narrator: Live from Copenhagen, Denmark, it's theCUBE covering Nutanix.NEXT 2019. Brought to you by, Nutanix. >> Welcome back everyone to the cube's live coverage of Nutanix.NEXT here at the Bella Center in Copenhagen. I'm your host Rebecca Knight, alongside of my co-host Stu Miniman, Analyst. We have two guests for this segment. We have Angie Cusworth, she is the COO of Hardy Fisher Services. >> Hi. >> Thank you so much for coming on Angie. >> Hi. >> And we have David Cusworth SVP sales at Hardy Fisher Services. Thank you so much! >> Thank you. >> And husband and wife. >> And a husband and wife team! >> I believe we have done it before, I know we've had twins on the program. >> Right, yes. >> Uh, but uh, yeah. >> Couples who work, I like it! We'll get into how you make it all work. But David, I want to start with you. Describe Hardy Fisher Services for our viewers who may be unfamiliar with your company. >> Yeah, so we own and operate a large data center based in Leeds, so it's a 400 watt capacity data center previously built for BT house NHS patient records in the UK. And we operate that as a reseller base data center, so we are a very clear go-to market. We have our co-location, we have money services and then obviously cloud which is based on Nutanix. >> So, wait Angie what are the biggest business challenges that you face in your world. >> So I think it's trying to convince customers to move to the cloud. Obviously, you know, we've been doing cloud for some time now. I don't know how to-- >> Yeah, so David, we're talking about that move to cloud. It help it put where, you know, your services built both now Nutanix fit in the customers overall picture. Cause you know, you've SAS, you've got public cloud people are building private clouds off Nutanix or other type of hardware, so you know how do you play with some of those other components and position yourself? >> I think a lot of the challenges that we've seen is people are comfortable with Azure so a lot of resellers that we deal with. Azure is a safe bet. Nutanix is still quite a new name in the marketplace. There's people who don't want to move to the cloud because they don't understand it. So, a lot of the time, we show them the cloud platform in our data centers, and can touch and feel it they can actually see it. Which gives them a bit more confidence. And then, from our side it's the service wrap, so it's holding them the hands on the journey to the cloud. So it's given our technical ability to say, you know, we'll do it for you, we'll hold your hands, we'll get you working. And at the end of the day, the cloud is people's businesses. So if the cloud doesn't work, it affects their business and we're trying to put our hats on as a customer. >> Yeah, it's funny. It reminds me, we used to have the joke, there is no cloud, there is just you know, your computer somewhere else. Angie, bring us inside, a little bit? Your customers, it sounds like they're still a little bit of trepidation about them making changes there? >> Yeah, I think one of the reasons that we've been so successful, is that we follow IT Service Management very well. So we help our customers through the whole journey. So people that are new to cloud, we have excellent technical people, that can help them. We have a fantastic data center, as well. So, they know their kits are safe with us. >> Yeah, bring us inside a little bit. You talked about how many racks there. What differentiates your data center? There's you know, most companies, you know, we tell the average enterprise out there, you know. Friends don't let friends build data centers. There's other people that know what they're doing. So, give us a little bit of a virtual tour, if you would. >> Yeah, so our data center. Like I said, It was originally built for BT and for the NHS. And as they moved to cloud, the need for their data center shrunk. Leeds as a city is growing city and there's not many data centers in Leeds, so we took the opportunity to really re-launch the data center. We knew it was a very high spec data center, cause it cost a lot of money to build. And it gives the customers confidence that when they are going in there, it's very secure. It's very high resilience. And from a cloud platform, we've gone completely Nutanix. So it is literally, you can come in, you can touch Nutanix, you can play with it. And it's just the whole journey really, that to make sure they're in a safe pair of hands. >> Talk a little bit more about how Nutanix comes into play with your organization. >> We went with Nutanix because we're looking for something to be different. There's a lot of people who've got this UA to be WES in that V seller market. So we wanted something that was focused on SME. So we've got very, very much SME focus. And cost comes into it. Having that support, so being able to ring somebody up and not being in a big call center in Asia or in Europe. Somebody who can actually talk them through, what the issues are, also be very responsive, and put the customer first. >> Yeah, it's interesting, and when I think about kind of the traditional service provider. It's like they've build out their management stack, they build something at a scale, so that, you know, they can do something that their customer couldn't. It sounds like Nutanix is a different type of offering. We've been talking about it all week. It's not thriving in that complexity, but you know you just have a simple offering. And then, of course, you know price and easy to manage. Is something that service providers need, so, It sounds as if you built this ten years ago, you might have had to do something very different then how you do it today. >> Yeah, no, absolutely. It's given us a market that really hasn't been there in the past. You know, we can help resellers on the journey, we can give them a bit of a lift up, so. If their too small or they've just got going in cloud and they can't afford to get their own Nutanix platform, then we can get them going and then they can start going into Nutanix. But it's a real differentiate. It's like I say, to a lot of people, it's the safe bet it's your AWS. It's you know a Microsoft name. No one ever gets sacked for by Microsoft kind of conversation. >> I think one of the other compelling things is the cost of it as well. A lot of people think it's cheaper to go as your AWS. Actually it's mechanics are very cost effective for our customers and that's why it appeals for, you know the kind of smaller resellers that we deal with. >> You know, are you starting to do any connection now that you think about as your AWS have their direct connect. When you have people's environment, sometimes they might want to access those services or are you starting to look that, in that environment? Where some of the Nutanix hybrid solutions? >> Yeah, so what we do at the moment is we backup mainly to Azure. So we've, we've a central core platform with Nutanix and then, we're back up as a failover to Azure. But, again, customers don't like the complexity of even doing that as a back up. So it's been great coming to the event and seeing the Nutanix backup and the options there because our customers love Nutanix. >> So are you interested in the mine solution, that has been rolling out? >> Yes, absolutely. >> Yeah, yeah absolutely. That's one of the things that we're really looking forward to going back to explore. And that will be next on our road map. >> Are you starting to look out as to which solution with mine you're going to use or are you still under discussion? >> Yeah, we'll leave that to our technical director. I'm sure he'll point us in the right direction. >> One of the things we hear a lot about at this conference is Nutanix's culture. It's people first culture. It's humble, honest, hungry. How does that come into play in terms of your interactions with the company? >> I think for us, that's a culture that we have as well in our own business. And that really does shine through for every person that we've ever dealt with at Nutanix. There it's always customer first. I can't fault them, they're amazing. >> I think for us, it doesn't feel like you're a big company because it's such of a personal relationship. So it doesn't feel like you're talking to a big corporate company where you're not heard, you know, if you're not a a big customer. The relationships we've got with people work and just pick up the phone it might be a really senior position and they'll help us, and that's something that's really good in Nutanix. >> I'm wondering if you've had any experience with Nutanix support, so we know uptime is, is super critical. So what is your experience? >> Yeah, fantastic. I mean, from an operational perspective, I love the self healing, that's built into the platform. Anyway, I love the fact that my technical guys don't have to be uber technical to be able to operate. That's one of the other benefits in Nutanix for us. It ticks all the boxes from an operational perspective. >> I think from our side as well, the technical guys, so, our first and second line guys can understand Nutanix. They can get their head around it, so it's very easy to train and more with Nutanix as opposed to other platforms where it can take up to a year to really understand how the platform works. It is very, very simple for our support desk. Which means, it is less demand on the support that's got Angie then. >> Training in the skills gap is a hugely important issue in the technology world. It's in the United States and also in Europe. How are you finding it, what is it like to be a Leeds based company, are you finding the people you need to fill the roles you have open? >> We're really lucky actually, because our technical director is an ex-trainer, so we can do a lot of the training on site. But Nutanix training is something that we're definitely going to be tapping into. I've been speaking to the guys here, and that's another useful thing for us to take back to the UK. >> Give our audience a little bit of insight, so you know, what you get out of coming out to the Nutanix conference, you came last year to London, you came out here to Copenhagen. What were you hoping to accomplish? What are the conversations been, give us a little bit of a flavor. >> I think it's been good to network with other Nutanix customers to understand their journey. Definitely to learn about what Nutanix is doing now and in the future. When you're running a business it's kind of head down sometimes. Allowance, you know, you don't get time to really sit and look up what the market is doing. So for us, it's also to be part of our journey, you know, we went to event four or five years ago when it was much smaller, much newer name. And to see how fast Nutanix has gone is amazing. It really is. >> Absolutely, I think it's given us clarity on what we need to do next year. Like I say, you've helped us by coming here today and yesterday, seeing the presentations on how we can implement that into our own business. And how we can really take Nutanix forward. >> In terms of the future, you said you are going to, you're looking into Mine. You're thinking about using some of the Nutanix training, capabilities. >> Frames, Beam. >> So, there's a lot there. >> So yeah, we've really honestly taken so much back and I can't wait now. I think for me personally, it's re-energized me. I'm excited about going back and just working out where we can really take Nutanix forward. >> And what's next for Hardy Fisher? >> It's just growth, we're at an early journey now. So we're kind of at the start of our journey, over the next five years, it's all about growth. We see Leeds as a bit a city that's growing itself. We've had a lot of changes in Leeds as a city. It's still quite small. It's a digital city, but it's got massive focus on growing. We're having a big part of that because we're one of three data centers in Leeds. So, it's not a heavily populated area for data centers. And we're all about helping local resellers, you know, get on that ladder for Nutanix. >> So that will be a big driver for us, you know help the small MSPs. You know, let them touch and feel Nutanix in our data center. And then hopefully give them the leg up for them to buy their own boxes, and then co-locate that in the data centers as well. >> So, as as as devoted Nutanix customers, any advice for Dirige Pandey? He's got, he's under a lot pressure. It's a competitive landscape. You love Nutanix. >> Angie: He's nailed it. >> David: I think, just keep doing what they're doing. >> Rebecca: Stick to your knitting. >> Don't get sold to one of the bigger boys and keep the-- >> Yeah, absolutely, keep the culture. And the, everything that you're doing technically wise it's just unreal. We're blown away. >> I think the culture as well, keep it to grow as big as you are now, keep that culture which has been very hard. I mean, we try doing it in our businesses. You know we have a very hardworking ethic. But we want people to enjoy where they work. We want to have a good work flow, life balance. And it's very difficult to do in a big company. >> Is it, do you like working with each other, in your husband and wife team? >> Yeah, it has it's challenges. (laughing) It has it's challenges but we've worked together for 12 years now, so. >> It's gotten better at work. >> All right. >> It's very hard because, I sell it and I support it, so unless I sell it properly I get in trouble. (laughing) >> Dog house. >> I have to reign him in. >> Exactly, well David an Angie, thank you so much. It has been an absolute pleasure having you on the show. >> Thank you very much for having us. Thank you. >> I'm Rebecca Knight for Stu Miniman. We'll have more for Nutanix.NEXT in Copenhagen coming up in just a little bit.

Published Date : Oct 10 2019

SUMMARY :

Brought to you by, Nutanix. We have Angie Cusworth, she is the COO of Thank you so much Thank you so much! I believe we have done it before, We'll get into how you make it all work. We have our co-location, we have money services challenges that you face in your world. Obviously, you know, we've been doing It help it put where, you know, your services built So it's given our technical ability to say, you know, you know, your computer somewhere else. So people that are new to cloud, we tell the average enterprise out there, you know. So it is literally, you can come in, you can touch Nutanix, comes into play with your organization. Having that support, so being able to ring somebody up so that, you know, they can do something It's you know a Microsoft name. A lot of people think it's cheaper to go as your AWS. now that you think about as your So it's been great coming to the That's one of the things that we're really Yeah, we'll leave that to our technical director. One of the things we hear a lot about at this conference for every person that we've ever dealt with at Nutanix. you know, if you're not a a big customer. So what is your experience? I love the self healing, that's built into the platform. Which means, it is less demand on the support the people you need to fill the roles you have open? so we can do a lot of the training on site. Give our audience a little bit of insight, so you know, So for us, it's also to be part of our journey, you know, And how we can really take Nutanix forward. In terms of the future, you said you are going to, I think for me personally, it's re-energized me. you know, get on that ladder for Nutanix. you know help the small MSPs. It's a competitive landscape. Yeah, absolutely, keep the culture. keep it to grow as big as you are now, Yeah, it has it's challenges. It's very hard because, I sell it It has been an absolute pleasure having you on the show. Thank you very much for having us. I'm Rebecca Knight for Stu Miniman.

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R "Ray" Wang, Constellation Research | Nutanix .NEXT EU


 

>> Announcer: Live, from Copenhagen, Denmark, it's theCUBE! Covering Nutanix.NEXT 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix.NEXT. We are at the Bella Center in Copenhagen, Denmark. I'm your host, Rebecca Knight, alongside of Stu Miniman, of course. We are joined by a good friend of theCUBE, Ray Wang, principal analyst and CEO of Constellation Research. Thank you so much for returning to theCUBE. >> Hey, how you doing? Good morning! >> Good morning, good morning! >> Good morning! (laughing) >> Good morning! >> I don't know. I get all my accents wrong out here. >> (laughing) So, you got a shout out on the main stage this morning, from Monica Kumar, congratulations on that. She talked about you and your research on the infinite role of computing. You also do a lot with the future of work. I know that that is really right in your wheelhouse right now. What are you hearing, what are you seeing, what kinds of conversations are you having that are interesting you? >> Yeah, so, this infinite computing option, it's one of the that we're talking about, the fact that you can scale out forever, right? And the problem that's holding us back has been technical debt, right? So all that legacy that everyone's got to figure out. It's like, my connections, my server, my disk-rack recovery, my disaster recovery, my backup, everything. It's a pain in the butt. And I'm still trying to get onto the cloud. So on that end, we're like, okay, all this stuff is holding us back, how do we get there? Now, the future of work is a little bit different. We're seeing a very very different set of work. People have talked about where we are the gig economy, but that's just one aspect of it. Everything is being decomposed into microservices. Large processes are becoming smaller and smaller microservices, they're being reusable, well our work and tasks are following the same way. We're getting smaller and smaller tasks, some are more repetitive, some are going to be automated, and it's really about where we actually find the difference between augmentation of humanity, and full automation, and that's where the next battle's going to be. >> Yeah, Ray, some of the discussions we've been having this week, is how do we really simplify the environment? The balance I hear from customers, on the one hand, they're always like, I don't have enough money, I don't have enough personnel, on the other hand, oh my gosh, that full automation sounds like you're going to put me out of a job. We know we're not putting everybody out of work in the next couple of years. There are challenges; we worry about the hollowing out of the center of the economy, but here, what Nutanix is trying to do, of course, is, I don't want to have to thrive in that complexity anymore, I want to be able to drive innovation, keep up with that, take advantage of that unlimited resources out there, so, where do you see, you've been here at the show, what are you hearing from the customers here? Anything different in Europe versus back in North America that you'd share about that journey onto the changing roles? >> Oh it's a great point. It's about simplifying everything where you can, it's about areas of automation where they make sense. Here in Europe it's slightly different because a lot of the focus in Europe has been about cost and efficiency, followed by of course regulatory. Those have been the two drivers. And they've been battling that in order to be, even they will look at some level of innovation. Where in the US, people are head on doing innovation, regulatory and operational efficiency at the same time. So that creates a very very different environment. But what we have noticed are some patterns, especially when we look at automation and AI; there are four areas out of seven where we see a lot more automation that's happening. The first one is massively repetitive tasks, those are things, yeah, got to get that out of the way, we don't do this very very well. The second one is really thinking about massive nodes of interaction. When you're connected to multiple places, multiple organizations, multiple instances, that's something where we start to get overwhelmed, and then of course, there's lots of volume. If you've got lots of volume or requests that are coming through, you can't possibly handle that, and that's a place where we see a lot of machine scale. And the last piece is really when you have to scale, humans don't scale very well. However, it's actually not a hollowing out of the middle; it's actually a hollowing out of the ends in a very, very real end, because really really simple tasks go away, super complex tasks go away, and the middle actually remains, and the middle is things that are complex that cannot be recreated by math, they're also areas that require a lot of creativity, humans make the rules, we break the rules, and then the last part is really fine motor skills and presence, the machines still aren't as good. So we still have some hope. So the middle stays, it's the hollowing out of the ends, the high end jobs and the low end jobs are the ones where we're going to see a lot of risk. >> So what does that mean? So we have, leaving the middle there, and as you said, the high end jobs and the low end jobs go away, but what does that mean in terms of the skills? In terms of what employers are looking for, in terms of what they need in their prospective applicants and hirees. >> That's a great point. Soft skills are important; it's the qualitative skills that become even more important, it's also being able to manage and orchestrate the hard skills; because you don't necessarily have to know how to do the calculation, you have to just know which algorithm to apply. >> Okay, and then also, these soft skills of managing people, I'm assuming too? Because computers are not so good at that either. >> Yes. Soft skills are managing people, but also manage the human and machine equation that's going to happen. Because we have to train the machines, the machines aren't going to know that level of intuition, and there's a large amount of training that's going to happen over time. >> All right. So, Ray, one of the things Nutanix is doing is, as they've been transforming to not only subscription, software's always been at their core, but they're starting to do not just infrastructure software, but application software. I know you live in that world quite a lot, so when you hear Nutanix talking about building databases, delivering these services, it's something that I look at, Amazon does some of that, but for the most part they're infrastructure and build on top of us. How do you think, how is Nutanix doing, what are some of the challenges for them, going up against some of the bellwethers out there in tech, and all the open source projects that are out there. >> So the challenge is always going to be, there is a one dominant player in every market. And what they're providing is an alternative to allow the orchestration of not having that, not only that dominant player, but a choice. So in every single market, they're focused on giving users choice, and giving the ability to aggregate, and bring everything into one single plane. That is tough to do, right? And the fact that they see that as their big hairy audacious goal, that's impressive. If you said they were going to do this three years ago, I wouldn't have believed them. >> Well yeah, I think back to, remember almost 10 years ago, VMware tried to get into applications, they bought Zimbra, they bought a few others. Cisco did like 26 adjacencies, they were going to take over video and do all these things, and we've seen lots of failures over the years. They refocused on their core, was a big thing that I heard, that the users seem to be excited about. Are there areas that you're find especially interesting as to where Nutanix is poking? >> So, I would say that Nutanix three years ago was a little bit sleepy. They got comfortable, they did the stuff that they did really well, and it feels like, maybe about 12 months ago, Dheeraj had a different vision. Like something snapped, something hit, he said this isn't working, we're going to change things, and we've seen a whole bunch of new talent come into play. We've also seen a huge expansion of what they're trying to do, and a cleanup of all those side projects that were all going on before. So I think they've actually honed in on, okay, if we can simplify this piece, this is a money-winning business for some time, and they're talking about 80% margins last quarter, I mean that's huge, and that's just trying to save customers money, and make their lives simpler. >> Do you think that they have the messaging right? Because, I mean, they're going to this Thoreauvian/Emersonian idea of simplify, simplify, simplify, and it does resonate, of course! What customer doesn't want a simpler computing experience? But do you think that they are reaching the right people, and they have obviously very passionate customers, but are they getting into new businesses. >> I think they're getting to the businesses that their customers are asking them to, those adjacencies are huge, I think and when you think about cleaning up technical debt, all that legacy debt that you actually have to fix, I mean, this is where you begin. It's so hard to make that cloud journey to begin with, it's even harder to carry all that legacy with you. And we're going to see a lot more of this going forward. >> All right. So, Ray, talk a little bit about, I loved an event you did last year, the people's centered digital future. Help explain to our audience what this is about, and where you're taking it again this year. >> So that event was a one-time event. We were celebrating the 70th anniversary of the United Nations founding, we were celebrating almost 50 years of the internet, and 50% of the world being connected to the internet. And part of the reason that was an important event was, we really felt that there was a need to get back to the roots of where the internet had begun, and more importantly, talk about where we are today in the world of privacy. One of the biggest challenges we have in the a digital world is that your personal data, your genomics, all this information about you is being brokered for free. And what we have to do is take that back. And by taking that back, what I mean is, we've got to make all these rights, property right. If we can make that a property right, we can leverage the existing rules and legislation that's there, and we can actually start paying people for that data through consent, and giving people that ability, on consent to data, could create lots of things, from universal basic income, to a brand new set of data economy that equalizes the playing field, while keeping the large tech giants. >> There's some of those big journeys that we went on, you talk about the internet, this year's 50th anniversary of the first walking on the moon, and you look at how entire countries rallied together, so much technology was-- >> Yeah, look at India. >> Spun off of what they've done there, it's like we need some rallying cries in today's day and age to solve some of these big day and age. Is that AI? Where are some of the big areas that you see tech needing to drive forward in the next decade? >> I think the big area's going to be around decentralization, giving individuals more empowerment. We've got large, big tech companies, that are, I'd say, imbalanced. We start companies right away, building monopolies on day one, and we don't open up those markets. And the question is, how do we create a level playing field for the individual to be to compete, to bring a new idea, and to innovate, if that's continuously stifled by big technology companies without an opportunity, we're in trouble. And so that starts by making data a property right, to the personal data. It starts by also creating marketplaces for that data, and those marketplaces have to have regulations, similar to capital market flows. The way treat exchanges, we treat marketplaces, we need to do the same thing with the way we do with data, and then the third piece, there has to be some level of a tax, that goes to all these data economies, so that they can fund the infrastructure and the watch dogs that are there. Now this is coming from a free market, I'm a free market capitalist, okay? I can't stand regulation, but I also realize that it's so important that we have a fair market. >> But do you, we know so much about how Americans are so much more cavalier about their privacy than even Europeans, what will it take to galvanize Americans to care about those little crumbs that they're leaving on the internet, that is the data that you say should be a property right, that we should be paid for? >> I think it's going to start with companies actually take, and do the right thing, where they actually give them that opportunity to monetize that information. >> Will they do that? >> I think the new set of startups are starting to do that, because they're looking at the risk that's being posed, at Facebook and Google and Amazon, on the anti-trust, DOJ, FCC, they're all coming in at the same time, the FTC, they're all wondering, do we break these companies up or not? The short answer is, I don't think they're going to, because we're competing with China, and when you're looking at that scale of data, where Amazon's transactions are only 1/10 of Ali Baba's? That's huge. So the consolidation has to happen, but we need to create a layer that actually democratizes and creates a fair trading play. >> And those startups, you think, can compete with established players? >> I think once we set the roles, and the ground rules, I think people are going to be able to do that, but once you free that data, what are we competing on now? You have to pay for my consent, you have to earn my business, you can't trade it for free, or just say, "Hey look, you are the product." That changes everything. >> Rebecca: Yeah, that's a good point. >> Ray, I know you spend a lot of time talking to, and giving advice to some of the leaders in technology, you're welcome to get into some specifics about Nutanix, or some of the cloud players, but what are some of the key themes, what are people getting right, and what are they still doing wrong? >> Okay, so theme number one, this is going to be a multicloud hybrid world for a long time. Anybody that's bucking the multicloud trend, they've missed the point, right? Because we want portability in data, there's only two or three players in every single market, if I can't move my data, my workloads, and my IO in and out, then you've actually created vendor lock-in from hell. And I think customers are going to protest against that. The second one, and you guys are probably following this trend a lot, is really about AI ethics and design principles for AI. So what is ethical AI? We've got five things that are important: The first one is make sure it's transparent. See the algorithms, see what they write. Second one, make sure it's explainable. Hey, bias is not a bad thing, so if I'm discriminating against redheads, with, left-handed, and that happened to like, I don't know, Oracle, fine. But, if that was unintended, and you're discriminating against that, then we have to get rid of that, right? And so we have to figure out how to reduce that kind of bias, if it's unwanted bias. If you discover that you're discriminating, and not being inclusive, you've got to make sure that you address that. So then the next part is, it's got to be reversible. And once you have that reversibility, we also make sure that we can train these systems over time. And then the last piece is, Musk could be right! Musk could be right, the machines might take over, but if you insert a human at the beginning of the process, and at the end of the process, you won't get taken over. >> I want to hear about what the future of work looks like for Ray Wang. You are on the road constantly, you are (laughs) you are moving your data from one place, you are everywhere, all the time. So what do you have on next, what's exciting you about your professional life? >> I think the challenge's that we are living in a world where there's too much information, too much content. And you guys say this all the time, right? Separating the signal from the noise. And people are willing to pay for that signal. But that is a very very tough job, right? It's about the analysis, the insights, and when you have that, people don't want to read through your reports. They don't want to watch through the videos. They just want to call you up and say, "Hey, what's going on?" And get the short version of it. And that's what's making it very interesting, because you would expect this would be in a chat bot, it'd be in a robo advisor, doesn't work that way. People still want the human connection, especially given all that data out there, they want the analysis and insights that you guys provide, that's very very important, but even more important right now, it's really about getting back to those relationships. I think people are very careful about the relationships they're keeping, they're also curating those relationships, and coming back to spending more time. And so we're seeing a lot more of in-person meetings, in-person events, very very small, curated conversations, and I think that's coming back. I mean that's why we do our conference every year, as well, we try to keep 200 to 300 people intimately together. >> Those human connections, not going away. (laughs) >> Nope, not going away, in an automated, AI, digital world! This is our post-digital future. >> That's excellent. Well Ray, thanks you so much for coming on theCUBE, it's always so much fun to talk to you. >> Hey, thanks a lot. >> High energy guy (laughs). >> Low energy. >> I'm Rebecca Knight for Stu Miniman, we will have more from the Bella Center at Nutanix.NEXT coming up in just a little bit. (upbeat music)

Published Date : Oct 10 2019

SUMMARY :

Brought to you by Nutanix. We are at the Bella Center in Copenhagen, Denmark. I get all my accents wrong out here. what kinds of conversations are you having So all that legacy that everyone's got to figure out. I don't have enough personnel, on the other hand, And the last piece is really when you have to scale, So we have, leaving the middle there, and as you said, how to do the calculation, you have to just know Because computers are not so good at that either. the machines aren't going to know that level of intuition, and all the open source projects that are out there. So the challenge is always going to be, that the users seem to be excited about. and they're talking about 80% margins last quarter, But do you think that they are reaching the right people, I mean, this is where you begin. I loved an event you did last year, One of the biggest challenges we have in the a digital world Where are some of the big areas that you see tech for the individual to be to compete, to bring a new idea, and do the right thing, where they actually So the consolidation has to happen, I think people are going to be able to do that, and at the end of the process, you won't get taken over. You are on the road constantly, you are (laughs) and when you have that, Those human connections, not going away. Nope, not going away, in an automated, AI, digital world! it's always so much fun to talk to you. we will have more from the Bella Center at Nutanix

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Thenu Kittappa, Nutanix and Mayur Shah, Wipro | Nutanix .NEXT EU 2019


 

>> Narrator: Live from Copenhagen, Denmark, it's theCUBE. Covering Nutanix.NEXT 2019 Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix .NEXT here at the Bella Center in Copenhagen, Denmark. I'm your host, Rebecca Knight, along with my co host, Stu Miniman. We're joined by two guests this segment. We have Mayur Shah. He is the Global Head, Data Center and Software Defined Everything SDx at Wipro. Thank you for coming on the show. >> Thank you. >> And Thenu Kittappa, Director GSI Sales at Nutanix. Thank you so much. >> Thank you for having me. >> So we're talking today about fluid ITs. Wipro, of course, is an Indian multinational corporation based in Bangalore. You gave us a talk yesterday here at Nutanix .NEXT. Tell our viewers a little bit about how you view fluid IT. >> Sure. So we believe that the kind of transition the industry is going through, the pressure businesses are getting in terms of having their offering aligned to the customer expectations, they're digital natives, and so and so forth have digital transformations. They are also under tremendous pressure of innovating much faster than they used to do before. And the same pressure has been put back to the IT. How IT support that kind of changes and agility, which business would need in general. We believe that now, previously we used to have a plan for five years and a roadmap and we used to forecast what kind of architecture mission may end. But now it's time for us to give that back to business. There are a lot of uncertainties and how we can handle those uncertainties that's main reason why we are thinking little out of box in terms of getting things fluid. >> Mayur, I like that comment because part of the transition used to be I bought a product and I thought about how many years did I depreciate that product for? So I want to get your, what are you seeing and how is it impacting your customers? Nutanix talks about building experiences, so are they meeting that goal? How is that helping with both what you're doing and ultimately your end customers? >> So, what we believe is as you rightly say the end user customer's experience, business agility, and their competitiveness for customers at the prime, right? So the way we are now aligning our offerings, aligning to customer needs, changing our models of measurement from SLS to business level BLS. Those are the things which we are doing for aligning to the businesses and ensuring that they benefit in terms of many of our offering are now experience-driven. So SLS and BLS are also experience-driven, so we in our virtual desk offering, we offer the customers based on the experience problem, the penalties are assigned. So we proactively manage the end user experience without them even knowing it. So those are the few examples. >> Thenu, I have to imagine this is a big piece of your job is the traditional channel used to be how do we get beyond selling boxes, selling services, consulting and everything, but the SI is more about that whole experience. >> It's actually a whole different experience. It's been a great show for us from that perspective. We have a lot of our partners starting up, giving us the support we need from the SI community. Wipro was a sponsor, so it's been great. And to be honest, that's exactly what we're trying to do with SIs here. We're taking the solution and outcome based approach. Let's talk to the customer, what their business needs are. Let's see what kind of solutions we build to fit that. It's not just Nutanix. How does Nutanix work with HPE? How does Nutanix work with the networking, SDN? Let's give them an outcome-based solution. And let's support it with the right level of experience. So essentially, just in time to market is the goal that we're trying to achieve with partners like Wipro. >> Thenu, can you give us some examples of what, the kinds of conversations that you're having and then how it influences you when you go back to your company and you go back to Nutanix and you are then in the war room trying to figure out what kind of next new architectures and designs you can provide. >> So normally when we work with customers and with GSIs, you start with the core problem of what are you trying to solve over here, right? You have a five year plan. Are you trying to grow to a certain extent? Are you looking for your VDI to cater a certain security needs or certain financial needs? And so, then, it comes down to what is the business requirement here? Is it scalability? Is it reliability? Is it security? Is it financial modeling? You might be sitting with a customer who says, this is a great option, but I don't have budget to do this. I want to transform myself to the next level of technology, but I don't have a budget. And when we have these joint customer conversations with partners like Wipro, they say, great, let's offer a solution. And here, by solution, we not only cater to the technology, but we're also looking at where you need to end up in five years, what kind of business models and commercial models we can do to support you and what are the right products we can bring to you so that you only concern yourself with the outcome. You don't care about the infrastructure stack underneath it. Let's make everything invisible for you. But they just take our invisible story to a whole different level. >> Mayur, when I think about the transformations that customers are going through, the education and training is often a big piece of that. Where does that fit in to what you're doing, what services Wipro offers, education there, and how much of it does the simplicity of Nutanix involve in that? >> It's a great questions. So what we actually, and it helps us a lot, when we bring in the complex technologies for our end customers, they also have the owners and they need to get appreciative of what we are offering. With Nutanix's simplicity it's all given. They know that things work and things work super simple. Now whatever we bring on top of that, that's where it adds a lot of value without missing too much of time for enabling our end customers, and that gives outcome. So we are, as a whole, as a solution, we are able to give that outcome confidence and experience to customers. >> So what kinds of conversations are you having at this conference, in terms of what kinds of learnings are going on? You're talking to fellow customers of Nutanix and able to say hey, what you're doing over there, maybe we could try something similar at Wipro. >> Yeah, so one good part what I've seen people are using platform for variety of use cases, variety of business applications. Now we at Wipro, we have mastered some of them, but not all of them. But we see a lot of customers speaking about how they are using massive scale for HyperCloud, for instance. They are using it for databases, applications, mission critical applications, and we feel now it's time for us to branch out into that. >> I'd actually like to add to that. All the conversations we've had is amazing with customers. You think you built a product to meet x use cases, and then the customer comes back and says, you guys did great with being on these X use cases, but guess what? I found out this X plus 1 use case, and it's perfect. And that is what we take back and say, okay, is there a market around this, which we can then commercialize and make it easy to consume? >> What would you say, so you're based in San Jose, and you've been with Nutanix for five years now. What would you say are some of the differences that you've seen from US customers versus here we are in Copenhagen, European customers, and also Indian customers? >> Oh, that's a difficult questions. You're really putting me in a difficult position here. But in general, I would, you know, our European customers look to innovation, but they also look to baked in solutions, and more tighter integration and collaboration with partners. The US customers want to be on the cutting edge of technology. They're very high risk-takers, so when you're defining a solution and a model that works for them, it's a completely different ball game in terms of how much risk they are willing to take, what price point they want to do, and then they're also very, very particular about I want Vendor A, B, and C to work together. Go make it happen. With a lot of the Indian and the Asian customers, and even our European customers, they're more SLA based. Mayur, what do you think? >> Absolutely. I think we see a clear, here in this area of Europe, they are much mature, the second and third level of outsourcing people. They are aware of SLAs, they are aware of the services. They expect a little more than what we do and we, let's say if you compare back to India and US in some time, they are the first time or second time outsourcers, but here's the difference, they clearly wonder about the outcome. >> Mayur, the announcements that we've had this week. Are there anything that you're looking to take back to your customers, or anything that either announced or some of the previews they've been giving that you're especially excited about? >> Sure. So I think there's a great timing. I was just talking last night. We are doing investments, innovation investments for three years, it's a three years plan. And exactly the synergies so well. The announcement, what we have heard here are kind of synergizing what we are doing in the road map. For example, we and the fluid IT what she told, is all about delivering those next generation future-proof architecture, leveraging those announcements. The era, we are working on databases as always, which covers the mission-critical application, and things in a much advanced way. We believe in our road map here, we calling it a service theater, which actually delivers the experience and outcome. So there are synergies they talked about insights. And we are talking about delivering those real time, predictable stuff, based on, and our vision is to give intent with everything, so you have to just define the intent and things will fall in place. So there are a lot of synergies and we definitely take back few of them, which is databases as a service, insights, IOTA, Edge, a few key things we will take from here. And of course the HyperCloud, the AWS migration. >> Well, Mayur's being very, very humble here. One of the announcements that we did make over here at the conference was Wipro has standardized with Nutanix on their virtual desk solution and we're going back to both our customers, their customers, and our field with this offering. So the virtual desk is their own IP. They've done very well in the past with virtual desk, but as they are looking to do more standardization, get in to the next generation solutions, we worked very closely with them to build a Nutanix and HPE-based stack with Centrix, to offer this as a turnkey solution, which they've already done, but with better economics and time to market. >> And do you see that as sort of the future? >> Yes. That pretty much becomes a fundamental building block based on which almost all of our other solutions are going to to get built. The next one coming up will be database as a service, similar constructs. How do you make database consumption and Ops transfer to the end user? Followed by IoT, now IoT is a real different ball game because everything is customized. A lot of customers like to go dabble in it, but at the end of the day you need to build a solution around it. >> Thenu, and actually one of the questions we've had is we look as Nutanix moves beyond just infrastructure software to some of the application software, seems that the GSIs would be a critical player for building services. >> Yes! We actually have this really funky graph, verticals, base our AoS, where do GSIs fit in. It's the solution and pulling everything together, and making it more of a customer business case based offering, as opposed to a customer piecing itself. It's becoming a big ask with G2Ks, right? They're not doing large RFPs, they're actually doing very business-based SLAs, and now the control lies with the business owners within large customers. So it fits very well with our story. >> Excellent. Well, thank you so much Thenu and Mayur. Thank you for coming on theCUBE. >> Thank you. >> Thank you, our pleasure. >> Thank you. >> Our pleasure. >> I'm Rebecca Knight for Stu Miniman. We will have more of theCUBE's live coverage of Nutanix .Next coming up in just a little bit. (upbeat electronic music)

Published Date : Oct 10 2019

SUMMARY :

Brought to you by Nutanix. Thank you for coming on the show. Thank you so much. Tell our viewers a little bit about how you view fluid IT. And the same pressure has been put back to the IT. So the way we are now aligning our offerings, Thenu, I have to imagine this is a big piece And to be honest, that's exactly what and then how it influences you when you go back and what are the right products we can bring to you and how much of it does the simplicity and they need to get appreciative of what we are offering. and able to say hey, what you're doing over there, But we see a lot of customers speaking about All the conversations we've had is amazing with customers. What would you say, so you're based in San Jose, With a lot of the Indian and the Asian customers, They are aware of SLAs, they are aware of the services. Mayur, the announcements that we've had this week. And of course the HyperCloud, the AWS migration. One of the announcements that we did make over here but at the end of the day you need Thenu, and actually one of the questions we've had is and now the control lies with the business owners Thank you for coming on theCUBE. We will have more of theCUBE's live coverage of

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Gil Haberman & Manoj Agarwal, Nutanix | Nutanix .NEXT EU 2019


 

(Upbeat Techno Music) >> Announcer: Live from Copenhagen, Denmark. It's theCUBE! Covering Nutatnix.Next 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix.Next. We are here at the Bella Center in Copenhagen. I'm your host, Rebecca Knight, alongside of Stu Miniman, the analyst for theCUBE. We have two guests for this segment. We have Manoj Agarwal. He is the SVP of Engineering at Nutanix. Thanks so much for coming on the show. >> Thank you Rebecca. That's good. >> And Gil Haberman. He is the Senior Director of Product Marketing at Nutanix. Thank you so much for coming on the show. >> Thanks for having me. So, our topic today is Xi Clusters. These were announced at Anaheim, at .Next back in Anaheim. Gil, why don't we start with you. Describe the business problems you were hearing from customers and how these Xi Clusters are designed to help solve them. >> Gil: Sure, first thanks for inviting me. I'm a big fan of theCUBE. It's so great to be here. To your question, at Nutanix, we've been working with customers on the vision of Hybrid Cloud for a number of years now. And the different challenges have evolved over time. Initially, there were pockets of public cloud adoption where customers wanted to simply find a way to operate across multiple clouds. But today, the challenges are different. Now, as customers are looking to adopt business critical applications that span private and public, bursting and migrating applications, there's a strong need for consistency across environments. And we gear around consistency around 3 aspects. The first is infrastructure. The second is operations. And the third is the consumption model itself. From an individual perspective, what we keep hearing is that the same VMs and applications must be able to work across environments, without significant replatforming or retooling. From an operation's perspective, cloud engineers truly need a way to utilize the same practices, integrations, in work that they have done on their applications for many years, across multiple clouds. So there's a need to sustain the same practices across these multiple clouds. And finally from a consumption model perspective, there's a need to have a platform that drives the same level of consistency in terms of licensing and software across different environments. And for that, we at Nutanix have to evolve to empower operators to be able to address all of these needs of consistency across private and public. >> Now, I would like to add something to it. You just think about three years ago. The entire world was talking about "Everything is going to be public cloud." And very soon, all these CIOs also realized that it's not going to be just public cloud or just private cloud. It's going to be Hybrid. And we ran a survey with 2,700 IT professionals who participated in the survey, and what we learned mainly 91% of them, they said hybrid is ideal. And the second thing that was not also a surprising thing was 94% of them, they said the app migration or app mobility is going to be the key. And then we look at that option like "How are you going to adopt?" And that was also strikingly similar, like what we see currently maybe 18% or so, that they are into the hybrid world and getting onto close to 41% or so in the next 24 months. >> Yeah, but Manoj, I'm glad you brought that up. When I talk to users, the thing that they're concerned the most about are their applications% and their data. And in IT forever, migrations have been a challenging thing to do and it was usually, you set up a migration and it takes you weeks or months to do it. Today, migrations aren't even going to be even a one time thing. If I'm moving from one cloud to another, if I'm moving from private to public, or even public to private. I need to have some flexibility to what I'm building. How has that informed how you're building your architectural designs? >> That's a great point. In fact, we always feel that architecture matters, and why the fundamental technologies that we are building should help. Two things that I'll say. One is the data replication technologies that we have built and strengthened over time. Plus the second thing is the network. If you get the network right, then you are very slowly there. And we had been reflecting on the data side, you know. 10 years of journey and data replication technologies like we have built. Networking we have been very hard at work on that front also in the last three years or so, with the building of Xi Cloud. We'll see and hear more and more, especially in the context of Xi Cluster. What you see is that we have done the ready integration with AWS ETCs. Thereby first of all all the services that exist in AWS. It's available to the customers with their app, running on XI Clusters without changing anything there. >> This is a competitive market so let's talk about differentiation. How do you see the product as completely different from your rivals and then how are you positioning it to your customers? >> Yeah. I'll go back to again the same thing. Architecture matters. We were not the first ones to go out with a hybrid converse like in 2013. There were a lot of competitive solutions that existed at the time. But we took our time. We wanted to make sure that we do it right. We do provide choice to our customers. That's where we matter. As we are building out solutions, again going back to the four principles. Applications sort of require change. You don't require an IPO presence to change, so when we are building the solution, we are making sure if you want to pay for private cloud, on-prem our service provider. Or you want a public cloud. Any of the big cloud players or this new cloud, that you have a common architecture underneath. You have the same management plain with the prism. You can really orchestrate, and manage the entire infrastructure. You have the flexibility in terms of the networking. Other services that you want to go and use, you have the choice of wahtever platform also. Like something that we don't want you to go and change if you don't need a change. Lastly, I would say, on the business side, we do want to give the smarty cloud world the flexibility for the customers to bring a cloud of their choice and if they want to switch, they should be able to switch with one click also. >> Yeah. Gil, I'm wondering if you can actually explain to our audience one of the challenges here is deploying unbared metal is not something that anybody can just do on the public clouds. For AWS, the first solution was actually VM ware on AWS. They had to develop that but they're now opening that to be able to use. Can you walk us through where we are with the cloud providers and that's I think part of the reason why this isn't yet generally available. Indeed, AWS has been the first to open bare metal and this is really the path for us at Nutanix to make clouds invisible as well. We worked with a number of platforms on Prem and now we want to extend that to public cloud and having an ability to actually access bare metal is the first step in doing so. Beyond that, what we've done is what we believe is the hard work of making things very simple to drive customer delight. And so what we've done is integrate into AWS rather than just running on top of AWS, inside existing accounts and VPCs of customers and the outcome has benefits on both technology and business perspective. From the technology perspective, cloud operators can see all bare metal as well as cloud native services in one place, one inventory. And we believe that this type of topology will provide better performance. And then on the business side, this allows us to do a couple of things. The first, if you are an AWS user like most of our customers, they can use AWS credits for that bare metal infrastructure. At Nutanix, we are now able to evolve our services to provide hybrid licenses, so our licenses would eventually be portable. And so you see how we are gradually building towards this portability across multiple clouds, AWS being the first cloud. >> Yeah, it's great to see Nutanix- We've seen a few other companies moving towards that model because if I'm software and truly agnostic, you should be able to have it across those environments. I believe Solidfire a couple of years ago started doing some of the things; A couple other companies. So the X in AWS sounds like it will be first. We know Google has been the partner of Nutanix for a while. Could you just give us where are we with Google and Azure? Kind of to round out the big three. >> Sure, so we have started to work with AWS and we have announced early access now inviting customers to sign up with us to get access. We are also actively working with Azure to figure out how to together bring better bare metal services and the type of software on top of that. And of course, we believe that other cloud vendors are going to open this up as well and Google Cloud being a close partner of ours is an important part of that strategy as well. >> And we are doing something with Google already as you know. We have integrated the entire stack using their nested vertilization technologies, like running on their vertilization the HB which is nested. Today, we run a lot of our customers prospect they run. The test, our experience the entire solution on Google test prime. We have brought out more than a thousand users every month, that they access it. So it's a journey, like when they have the full bare metal, you can see a lot more but we are very engaged with them. >> I want to talk about the future now and have you looked into your crystal ball a bit, 6, 10, years from now. What do you see- This is such a fast changing environment but how do you see the cloud evolving and then how do you see Nutanix? What role does Nutanix play? >> Last 10 years, it was all about how we bring public cloud into the private cloud, right? Next 5, 10 years when you think about it is all how do we really make it hybrid. The experience that what customers have come to expect in the last 10 years. You can go and pick any kind of platform on which you want to run the same stack. You won't need to worry about it. Something similar that needs to happen and the underlying architecture of technology which will go and drive that is going to be data mobility, same control plane that can go and extend this smarty cloud. This story by the way resonates very very well with the customers because it's not easy to get your IT for support, to get trained on different cloud technologies also because the talent things cost there. And if you can go and teach them one interface and have them run with the choice of infrastructure or the back form or the cloud, that's what we think we can make a huge difference for the customers. >> Yeah, so I want to make sure I understand when talking about your hybrid or multicloud strategy, we've got Xi Clusters help you get in and matches what you have on sight. Have you had a conversation about Kubernetes yet? Where does Carbon which is the Nutanix Kubernetes fit into this overall discussion? Is that just part of the platform that gets baked in and therefore we don't need to talk about it or am I missing a piece? >> That's a great question because the beauty of what we're talking about is that we bring the entire software and the entire platform with us wherever we go. Part of that stack is carbon and calm. We need the ability to have both traditional applications alongside modern applications with Kubernetes. Even hybrid applications that include some front end that might be containerized, maybe back end that is not yet containerized. And all that, everything that we've been doing on-prem, can now be moved into any other public cloud we provide. >> It's part of the compute, right? You got the VMs, now you got the containers. It's part of the backbone. >> So yeah, we've heard from some people say that Kubernetes is just the new containerized compute. We don't need to talk about it and I'm okay with that, because it's just in there. >> Yes. Absolutely. >> Excellent. Well Gil and Manoj, thank you so much for coming on theCUBE. >> Manoj: Thanks so much for hosting us. >> Gil: Thanks for having us. >> I'm Rebecca Knight for Stu Miniman. Stay tuned for more of theCUBE's live coverage of .Next. (Techno outro plays)

Published Date : Oct 10 2019

SUMMARY :

Brought to you by Nutanix. We are here at the Bella Center in Copenhagen. Thank you Rebecca. He is the Senior Director Describe the business problems you were hearing is that the same VMs and applications must And the second thing that was not also a surprising thing I need to have some flexibility to what I'm building. One is the data replication technologies that we have built How do you see the product as completely different for the customers to bring a cloud of their choice and Indeed, AWS has been the first to open bare metal Kind of to round out the big three. And of course, we believe that other cloud vendors have the full bare metal, you can see and then how do you see Nutanix? or the back form or the cloud, that's what we think Is that just part of the platform that gets baked in We need the ability to have both traditional applications You got the VMs, now you got the containers. We don't need to talk about it and I'm okay with that, thank you so much for coming on theCUBE. I'm Rebecca Knight for Stu Miniman.

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Keynote Analysis Day 2 | Nutanix .NEXT EU 2019


 

>>live from Copenhagen, Denmark. It's the Q covering Nutanix dot next 2019. Brought to you by Nutanix. Okay, Welcome back, everyone. To the Bella Centre in Copenhagen, Denmark. We are kicking off day two of the cubes live coverage of dot Next Nutanix the Nutanix show dot Next I'm your host, Rebecca night sitting alongside stew. Minutemen, of course, Do. The word of the day is delight. And in Copenhagen, Denmark, which is a year after your voted the most happy, the happiest country, the country that coined the term Hugh Ge, which means a sense of well being. What do you think delight It means in the context of this show in particular. >>Yeah, Rebecca. Right yesterday I thought I only knew one word. Ivan tackle. It was, Thank you, of course, but Hugh GE is actually one I I'd read about cause it's interesting. The study of happiness. They actually have an institute here in Denmark on talk about it. As you said, the people are some of the happiest. You say, Wow, it's, you know, often cold and rainy and things like that. But they do look into the study of delight, and it's it's something that I find pretty fascinating. I read a book by Tony Shea, who's the founder and CEO of Zappos talked about. You know, we all talk about where you want to go in career and what you want to do. But you know, how do we actually understand happiness and bringing it to the Tannic Show? Definitely. There is a certain joy from the community here. We've had a lot of talk with some of the practitioners as well as some of Nutanix employees, they want to say customer focused. They wantto, you know, build these experiences as the CEO Dheeraj Pandey said. And therefore, it's not about that that product, because so much in technology it's that new, shiny thing that we understand. Oh, it's never a silver bullet, and there's always the repercussions. And how do I have to reorganize? Things change so fast and technology. But if I could have experienced with the example get used all the time, is you know what would transform when we move to you know, the smartphone revolutionized by the iPhone or so many other things that just pull together, that that simplicity that gets baked in the design, something we've talked about both, You know, in Denmark as well as from the Nutanix discussion s o. So pulling those pieces together kind of a left brain right brain all pulling together. It has been interesting. And yeah, it gives kind of a highlight as to why Copenhagen was a nice place. Definitely. We've enjoyed, you know, being here at the show. >>Absolutely. And I think you're you're you're you're right on or we'll be talking a lot about designed today because delight is one of those again. It's something ineffable quality. You don't know you're being delighted because you're just being delighted. It's just nice at the ease of use. And in Monica Kumar, who we had on the show yesterday, of course, was talking about all all of the elements that go into that, taking 10 clicks and making enemies e swipe, eliminating downtime just a kn easy, intuitive use, which is which is absolutely what goes into delighting customers. We're gonna have a teacher. I'm a Chandran on the show today, talking Maura about designed to, uh, tell me about the energy of the show. We're gonna get into Nutanix a bit more today too. But just what do you think about the energy? Ah, what what you're feeling. >>So there are certain shows that we go to where we know that you have the true believers at the show. Splunk sw dot com is one where they all love the geeky T shirts that they get and people enjoy their service. Now, another one. A lot of the software companies it transformed the way they think. And then then they work. S O. You know, Dave wanted for years would tell me about that community community I know. Well, the VM world community. This reminds me of earlier days in VM World VM wear, you know, is dominant in their space. But, >>you know, >>they're shows. Not exactly. You know, a There are parties and their friends that we get together and one of the best communities in the industry. But, you know, it's a much, much bigger company. When you're 60,000 people and things like that, there's not as much of the kind of smaller, you know, touch and feel. You know, we heard from Monica yesterday. She talked about right when she joined the company. You know, somebody she knew would reached out about an issue that need to be worked out and just seamless, all swarming to solve that issue. Something, you know, I've done it. Some companies I've worked out where you know what teams pulling for. You know, the customer comes first and you get things done. So the customers here definitely are highly engaged, very excited because the experience of using the solution has made their lives easier and transfer help them transform their business. You know, that goal of I t helping toe not only support but be a driver of the business is exciting. >>So So exactly. And this is what we're gonna be talking about today to new tenants. They have this passionate customer base which they will need as they are a maturing company. So not now They're 10. They're hitting their their tween age years. So talk a little bit about what you're seeing about Nutanix trajectory and what it needs to do to to hit those next steps. >>S o. You know, the discussion for the last two years has been the move from removing hardware for something that they sold, which was always it was the software that was important and changes really passed along the hardware to this move to subscription, and along with that, it isn't just the same core a OS Nutanix software and some of the pieces that go with it. But really, they're expanding beyond infrastructure software to some of the application software. So yesterday we had Nikola, who's the CEO of Frame Frame, is desktop as a service S O. That was the type of software that sat on top of Nutanix or on top of the cloud expanding in that market. We're going have Bala on today to talk about ERA its database database absolutely an application that's that on Nutanix. But now they're building some of these applications. It's interesting. Almost 10 years ago, VM where tried to get into the application space they bought an email company they bought a social company on. Really, that didn't pan out well for them. Amazon does not sell many of their. They sell some of their own application, but most of them are an open source solution that is then delivered as opposed to the building applications. On top of a building applications is that the realm of Oracle on Microsoft and IBM have these, so it positions Nutanix in it in a little bit of different space. And how much are they going to have the customers that bought the platform that will build the service's leverage? The service is on top of them versus how many customers will come to them because of that application. Say, Oh, well, you know, database is one of those challenging things. If I could just have a nice, simple solution and maybe that's in the cloud. Or maybe it is on, you know, Nutanix environment in their data center on their server of choice. You know there are some Pastor Newtown is going forward to a much broader tam, but it's much broader competition, too, and you know their sales force and there's go to market their there's partners we're gonna spend a little time talking about, like the systems integrators today s Oh, it is a big, vast sea out there in the I T World. Nutanix has carved out a nice position where they are today, but, you know, opening up a number of areas of adjacent seas that they're going. So as they ride the software wave that they're pushing, it's an interesting one to set them up for the next 10 years. >>Absolutely. So what do you see are the biggest headwinds facing Nutanix right now. But as we've said, they have a passionate customer base. They've on the main stage. This morning we heard about their high net promoter score. We heard about there. They're amazing customer retention s o much repeat business. What do you think, though, Is is sort of the main What should be keeping dear Ege Pandey up at night. >>So one of the biggest challenges is you know, your 5000 person company. How do you keep growing at that pace? How can I hire we heard in Europe? It is a you know what it is a challenging market to hire. You are no longer that small startup that I'm going to get some AIPO bang for Buck. Now I'm a public company, you know, and you know, their stock incentives and things you can do. But Nutanix has a number of areas that they think they have exciting ways for people to be a part of some of these next waves that they're pushing. But that that is a big challenge. There is really cooperative in out there. We've spent much time talking about the ecosystem. They have a decent ecosystem, but their position in the cloud world Is there a player amongst many, many Betty, you know, hundreds, if not thousands, of companies out there When if you go to Amazon, reinvent you confined the Nutanix booth. But it's not one of the big players there you go to the Microsoft show, go to the Google shows. They are a small piece of that. And when we asked peerages, How do you position yourself and how do you, you know, get awareness in this environment? So when they had to down quarters, it was definitely marketing and sales, where the areas that they said they could not hire fast enough so they are going to need to invest more and they still aren't profitable. So we're almost three years past the I po. If you look at the transition to software, their revenues have been relatively flat. Their margins have been going up. But the market will not reward them if they can't keep the growth going. And, you know, start getting closer to that full profitability. >>Exactly, exactly. Well, these are all gonna be topics that we're going to dig deeper into today. We've got a great lineup of gas. And then, of course, the final keynote speaker. One of your faves. >>Yeah, Well, Kit Harington. Rebecca, What did you think of Carolina? >>She was fantastic. And I think what was really exciting about the interviewee, er was name Is Hae a friend of yours? Uh was It was how he was really drawing these analogies to Nutanix journey. It's similar to that of a professional athlete, and that is someone who who's getting knocked down and has to get back up against someone who's hit winning a few things, winning some business here, but she still needs >>She made a great point where said right. You know, the day after she was named number one, her father was like, Well, you need to get lower. You need to do this. And she's like, Wait, I'm number one. But you have to keep working or everyone will come after you. And so Nutanix is in a strong position, but absolutely they know that they need to keep working and training and improving listening to their customers to move forward. >>Absolutely, absolutely. So so. I think she had a lot of lessons for for Newtown Road, for the Nutanix community to so stew. I'm excited. For Day two, We're gonna have a lot of great custom, bloody great customers and Nutanix people on the show today to >>looking forward to it. And they had a fun party last night. They had the DJs were bumping. They had nice international food, some art and some interesting people dressed up as >>hedges and food >>and things walking around. So it was a little bit weird, but a lot of fun. >>And they're the happiest country in the world. What can we say? I'm Rebecca Knight. First Amendment, stay tuned for more of the cubes. Live coverage of Nutanix dot next.

Published Date : Oct 10 2019

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>>Live from Copenhagen, Denmark. It's the cube covering Nutanix dot. Next 2019 brought to you by Nutanix. >>Welcome back everyone to the cubes live coverage of Nutanix. Dot. Next we are here in Copenhagen, Denmark. I'm your host, Rebecca Knight, along with Stu minimun. We are joined by Nicola Bosun awic. He is the VP GM desktop services at Newtanics. Thanks so much for coming on the show. And also you piss Carr who is an industry analyst and and the many time guest on the cube. That's right. Thank you so much for coming on the show. So you are actually the founder of frame and frame was bought by Nutanix a about a year ago. So tell us a little bit about the acquisition, how its acquisitions are challenging. How has it has, how has it been going? >>It's mayor great year. Uh, there's no better place than a tannics to do end user computing in VDI. And that's what frame was all about. How we make it simple. Uh, that was also all about Newtanics. How do you make computing simple, fast, delightful, and um, we've done, uh, so many things to really bridge that world of on prem and cloud off traditional legacy VDI, like Citrix and VMware on hyperconverged infrastructure and now new broker like frame. And we are really looking at that as one end user computing team and just do what's right for the customers. So it's been a blast. Yeah. Nicola, you know, last year when we had you on, we talked a lot about frame, so you've got a broader mandate now to do the whole desktop services. Give us your view of the landscape a little bit out there as you know, definitely. >>I understand, you know, VDI traditionally, boy was it complicated building that stack, the infrastructure and the software pieces. Um, you know, where are your customers today and you know, how's the industry doing it a whole on that modernization journey. >> Uh, it, as I said, it's been a great 12 months. If you're in VDI. A lot of people who are in the traditional VDI world with brokers like Citrix and VMware are looking to modernize their data centers and there is no better options than uh, hyperconverged and Newtanics to have bite size and linearly, um, scaled infrastructure, run VDI. We continue to innovate, we continue to work closely with um, the vendors, especially Citrix. Um, and at the same time as the focus is shifting to the public clouds, uh, we are, um, having our own opinion and how the broker in the public cloud should look like with frame and then mixing and matching where the desktops really are and really looking at very, um, industry and vertical specific use cases. We're seeing lot of new adoption in healthcare and financial services and with frame, we're seeing a lot of new use cases in education and public sector as well. Right. >>Is this, is this jiving with what you see as the terms of the way they're positioning themselves and what you're hearing from your sources in the market? >>Yeah, absolutely. I mean, um, you know, given the trend that, you know, applications are going into the cloud, um, it makes sense to kind of pick up those, you know, those applications that are harder to virtualize, harder to move to the cloud and you know, find a way to bring them to the cloud as well. To bring that, I don't know, that cloud like experience for the older applications as well. Um, and then the other hand there's, you know, the simplicity of running the, um, the older desktops. Uh, the traditional VDI just likes to set, I mean, it's difficult to set up that whole environment to manage it, to make sure it continues to operate and then to have something that kind of replaces that with a simple solution. I mean, that's what customers are looking for. Yup. >>Nicola, I know some of the conversations I had years ago was, you know, it's not even desktop. It's, it's about my applications, it's about my users. It's about how things, things are changing. They're in today's world where have many customers who are trying to do SAS first. You know, how, how do you, I guess, reframe that conversation of, you know, what was, you know, we spent over a decade with that VDI discussion. Look, I think we're going to end up, when it comes to infrastructure and when it comes to virtualization, we're going to come ups where some somewhere in the middle where not everything's going to be public cloud and that everything's going to be on prem. It's going to be somewhere in the middle of when it comes to application delivery versus full desktops. It started obviously with app virtualization, but more and more people are looking at delivering full desktop solutions. >>There is a great benefit to it, consistent performance, um, you know, isolation and security or some things that come to mind and we are now able to deliver great performance. Look at windows 10, which is a big migration. We can deliver great windows 10 performance using Citrix or using frame and um, for example, some of the innovation that NVIDIA's bringing to market with a virtualizing GPS. So for the longest time it was a niche and as becoming more of a mainstream, if you just want your desktop to be scrolling smoothly, you'll probably need your GPU. So I think that's where a VDI and a simplicity of VDI, um, really takes over. >>So you are talking about speed and security. What about design? How does that play into it? >>Well, kind of Newtanics is all about, you know, data delivery, design and delight. And a, I think with end user computing, uh, it's end user for a reason. It's experienced by a user, it's experienced by an administrator, and at the end of the day, best user experience is going to win. So for administrators, if they can install their applications and manage them in one click, that's a great benefit. Then that's what we bring with combination of hybrid converged and a frame. Same goes for end user experience, um, as opposed to, let's say 10 years ago when everybody was in a wired network. Uh, these days people work from anywhere. They work from Starbucks, they work over and allows a seller a. So it's very important to have that user experience. Um, you know, uh, be delightful. And, um, that's something that we're very focused on. Yeah. I think I've had so many discussions this year about kind of the CX, the customer experience as well as the employee experience. So, you know, I would think that this whole EUC discussion ties it. What, what are you hearing from them and seeing out there? >>So, you know, the, the whole, the whole discussion about experience. Um, I think it's really important. I mean, employees have to do their job. They are given the tools to do the job, but sometimes the tools that are given or you know, slightly older, um, they may not be modern, they may not be web-based, they may not be performant or, so the issue is how do you, you know, in a very specific niche and a very specific use case, how do you make sure that the older application will actually continue running? Right? Um, how do you bring that, you know, windows application into a, um, into a framework where you can actually work with it everywhere on any device? Right. And that's, that's of where, where I see the, um, um, the wish for a good employee experience cannot be broken down by the technical technical limitations of what applications can do. Right. Um, and the issue is, you know, not every application is cloud native, not every, every application runs in the cloud. So you have to have something that kind of bridges that gap between, you know, on the one hand what you want to offer to the employee and the other hand what you're kind of forced to use in specific use cases. Um, there's just no other way than, you know, w using that old windows application. Yeah. >>Nicola, once again, I think back to some of the years of talking about VDI deployments and it was like up, well, organizationally, we're now off to have the desktop team versus the server team and the storage people need to get involved. And you brought a customer to come talk to the analyst yesterday and they didn't, they were like, we don't want to worry about any of this. We want to worry about our application, what's going on. So help, help explain a little bit, kind of some of the transformational potential of the new model. It's almost the same way we can hyper converged compute within storage and hypervisor. We're hyper converging all these different roles from the storage role to the it role to the business for all where to be honest, you don't need three separate people or three separate teams to do it. Um, solutions like, um, frame for example, make it possible to do that from a single pane of glass and to manage it all. So the customer that we had yesterday is doing that thing. Exactly. And it's not going even to there. It, um, in some cases, um, like, Oh customer we're going to have tomorrow Vodafone, uh, that is, they're on a hyperconverged still has lot more than what I'd call a legacy. It's 5,000 applications delivered to 50,000 concurrent users and they're just doing a new refresh shot. It's here to stay. VDI is here to stay. Yeah. What are >>you see as some of the biggest challenges facing companies like Nutanix? Um, particularly in this space? >>So, I mean, the biggest challenge is going to be integration, right? I mean Nutanix is becoming a big company. It's up to you, I don't know, 5,500 people. I think it's a big company. It's a lot of products that, you know, the portfolio is expanding. And so making sure that all of those solutions fit into the portfolio. And again, coming back to that experience, right? Um, so can candidates annex deliver a solution for many different problems within the data center and Indiana briars cloud without it seeming to be, you know, different products that are not integrated where the user experience is bad. I mean, we've all been there where you try to run a data center and you got bogged down with all of the details simply because the products that you use are not integrated. Um, so I think, you know, from, from any tannics perspective, making sure that everything's integrated and worked well with all of the other products in a portfolio, that's going to be the big challenge for the next year. You know, Nicola, we had Dera John this morning and he talked about those experiences. You know, customers shouldn't have >>Oh my gosh. You know, I looked on the slide and there's 30 different Nutanix products and I can't even spell all of them. Um, you know, uh, so, uh, tell us a little bit about, uh, you know, integrating frame through and making sure a desktop just becomes a, you know, a piece of that experience. The big switch for us as being thinking about solutions, not products for that same reason because there's so many products right now in a portfolio and end user computing or VDI has been one of the key solutions that we are focusing on in the next 12 and 24 mods. So would, that really means is that all the products are designed to work seamlessly. So it starts with your, um, hyper-converged, um, widths, um, Citrix as a broker, horizon as a broker, a frame as a broker, but it extends way beyond that. >>So talking about files, you obviously need your enterprise file server that is very, very seamlessly integrated with the end user computing solution. Same goes for flow. You can now have boundaries of who can access VMs or now we have identity based micro segmentation. Um, and then, uh, things like beam where you can seamlessly again have one-click integration and now how much is something costing you right now and how much the same workload would cost you if you ran it on prem or in a different cloud. So I think all of these things are designed to work seamlessly and we spend a ton of time, I mean literally a ton of time to get together with all the teams and to make sure that that user experience is as seamless as possible. >>So I want to go deeper into your past when at the age of 22, you helped lead a revolution that overthrew Slobodan Milosevic. I want to know the lessons that you learned as a revolutionary and how and how you apply them to the technology industry today. I mean because there is a lot of, you know, move fast and break, which is what you were doing then. Yeah. >>Now also like, ah, I, I spoke to a group of executive last night and mentioned, um, uh, those times in the 90s. I grew up in Serbia where the rest of the world was going for dotcom. Boom. We were dealing with, um, um, basically Yugoslavia breaking apart and in 96, from, um, um, pretty anonymous student in the, in a crowds after Milosevic's stolen election, um, I became the leader of what was a very, uh, uh, natural, but also very attentive, um, movement. Uh, within four weeks I was sitting with him just like this, negotiating and negotiating with about a hundred thousand people yelling and screaming under his window, and he had to, um, reverse the results of his election fraud. It took another couple of years. Then we got rid of him. The lesson that I learned at a very young age and just, you know, things just happen was that if you do things in an authentic way, if you speak with conviction ed the right time, you know, there, there are no things that you can do. >>And that was probably the revolutionary spirit that Newtanics shares when I met Dhiraj that, uh, you know, everything's possible that incumbencies not are insurmountable. And that's what led me to move to the U S um, go to my grad school, get BHD start gobbling companies. And looking back, I'm in my mid forties right now. It's pretty crazy to looking at the odds and they'll, what it takes to build a company, make it successful and how risky that is. Just going through some of these experiences when I was in my early twenties, certainly helped me. And, um, I think we'll live in the day and age where the risk is probably overestimated and that we should probably all take more risk. Uh, in modern day and age, the gain is potentially very large and the risk is relatively small. >>Those are that, that's great. But then the timing is everything too >>thing. And I know there was, um, a fall of two 96 20 cup, 20 something years ago. And I remember, um, you know, the biggest lesson that I've learned, if we've done exactly the same thing and we've done it 10 times better six months before or six months after, it wouldn't happen. It was really the right moment and the right wave of underlying energy that if you serve that way the right way, you can move mountains. But it's really important to have a krill clear message to do it with conviction and to do it the right time. >>Right. So it's a little bit of luck, but then also the willingness to take a risk. Absolutely. Excellent. Well, thank you so much. You've and Nicola. Thank you. It was a pleasure talking to you both. Thank you. Thank you. I'm Rebecca Knight for Stu Miniman. We will have more coming up tomorrow from nutanix.next.

Published Date : Oct 9 2019

SUMMARY :

Next 2019 brought to you by Nutanix. So you are actually the founder Nicola, you know, last year when we had you on, Um, you know, where are your customers today focus is shifting to the public clouds, uh, we are, I mean, um, you know, given the trend that, you know, applications are going into the cloud, Nicola, I know some of the conversations I had years ago was, you know, There is a great benefit to it, consistent performance, um, you know, So you are talking about speed and security. Um, you know, uh, be delightful. Um, and the issue is, you know, not every application the storage role to the it role to the business for all where to seeming to be, you know, different products that are not integrated where the user experience Um, you know, uh, so, uh, tell us a little bit about, much the same workload would cost you if you ran it on prem or in a different cloud. I mean because there is a lot of, you know, move fast and break, which is what you were doing then. you know, there, there are no things that you can do. I met Dhiraj that, uh, you know, everything's possible that incumbencies not are insurmountable. Those are that, that's great. And I remember, um, you know, the biggest lesson that I've learned, It was a pleasure talking to you both.

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Christo du Raan, Trustco | Nutanix .NEXT EU 2019


 

>> Narrator: Live from Copenhagen, Denmark, it's theCUBE. Covering Nutanix dot next 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix dot next. I'm your host, Rebecca Knight co-hosting along with Stu Miniman. We're joined by Christo du Raan, he is the COO IT Hardware and Infrastructure at Trustco Holdings. Thanks so much for coming on theCube. >> All right, thanks. And thanks for having me. >> Direct from Namibia. So we keep hearing there are customers from 50 countries. And you represent Namibia here. >> Yeah I come from far down in Africa. (laughs) >> So tell our viewers a little bit about Trustco, what you do down there? >> Trustco's a financial services company firstly, we look after all our Namibian customers in the insurance industry, as well as in the banking industry. We've been busy building our banking industry now for the last five years. And we're almost to that point where we can start serving people. Then we've got also educational services that we give to our customers and we've got roughly about 15,000 students, all doing distance learning, and of that 15,000 we've got about 80 to 90 percent of them that we also do finance, not just for the course material but also the technology, that we finance for them, so to give them the capabilities to do their studies through us. Then we've got also natural resources, it's quite a new business unit for us, where we dabble a little in diamond mining, we've got two mines currently, one in Namibia itself, where we produce probably one of the best diamonds in the world, clear cut diamonds, and then also in Sierra Leone we've recently acquired a mining license there as well. Then in Namibia, the other stuff that we do is in Shared Services, where we have our own radio station that we broadcast in Namibia, and then we do a little bit of in-house marketing and media and those type of things. >> Just a few things! >> Well luckily Christo, your IT staff, they have it easy, they don't have, you know, I walk through the Expo floor, it's like oh well how many verticals do you need to go to all of them, to be able to learn what you're doing. So give us if you can just, a little bit of a snapshot of your IT environment, what your team's responsible for, and if you can, kind of bring us even back before you began the journey onto Nutanix. >> So we're very centralized in Namibia, all our stuff gets run out of one data center, or one common area in our area offices, and then we expand to the six branches out in Namibia and in South Africa and now of late we'll be in Sierra Leone. IT team pretty much look after everything, we've got a saying at the office, "If it's got a plug on, it's IT's problem". (laughing) So yeah, so we do everything from the infrastructure, the networking, the servers, the storage, well, now it's Nutanix, everything is already built into one solution, so that the spurred systems have now fallen away, and we only look after it. >> Bring us back to that move to Nutanix, was there an upgrade that you were looking to do? Was there a pain point? What was the impetus to look at Nutanix? >> So our business has expanded quite quickly and the old way of doing things, with the separate SANs, separate switches, separate servers, those type of things became a little bit slumbersome, and difficult to manage because you had to have all these different kind of vendors that's got specific software solutions and specific training that you have to do and it just became a little bit too much for us and we decided that, let's step back a little bit, and see if there's any solutions out there that makes it firstly easier, that we can manage with less people and do more and at that stage hyperconvergence was just on the peak of becoming a thing, if you want to call it that, and we had done our research and found that Nutanix at that stage was the best fit for us and also the most mature in the hyperconverged space. So, that's basically where we got to the Nutanix solution, obviously like everyone else, we started with a Community Edition, dabbled our hand a little bit in there, and saw that's actually doable, it's easy and something that we can build on. >> So, you've been with them for about two years now, so still a relatively new relationship but talk about the beginning in particular and relationships are hard. Every relationship is hard. There are inevitable stumbling blocks. What were some of the challenges you faced and how did you work with Nutanix to overcome them? >> Challenges, I can say, luckily we haven't had a lot of them. Our business is not nearly as big as the Europeans and the Americans, so it is not that complex a system. We had our challenges in the beginning, hypervisor specifically, 'cause we made a huge move, we went totally 180 degrees from our Hyper-V environment, we said we going to go right over to AHV, don't want to do deal licensing, let's just jump in on AHV and go Nutanix fully. So, obviously we had a few challenges with a couple of our services and servers. But other than that, I must say, it was actually a pretty easy move for us. >> It's interesting that you say going from Hyper-V 'cause I've talked to the customers, oh there's a saving from moving from VMware, oh Microsoft, Hyper-V's all included, if you're doing Windows and you've got Hyper-V, I'm sure you've got a Windows application, so was there an application change or what was the driver to move? >> There were some of our applications that were very specific, especially on the network drivers side of things, moving from the normal Windows drivers, to the IO drivers in Linux. We had a couple of challenges with our in-house apps as well, but again, it was a reasonably painless move over to Nutanix. >> One of things we keep hearing about at this conference is how Nutanix is evolving as customer needs and demands are changing. You gave us the overview of your company, you are getting into new businesses and still continuing in established businesses, what are some of the needs that your IT is experiencing and how is Nutanix meeting those needs? >> Like I say, in the old infrastructure days, provisioning was probably the biggest hurdle, if the Dev guys wanted stuff, you first had to go and buy some more hardware, because you need to adapt to them. When we reversed over to Hyper-V eventually, it became easier, but it was still not the right fit. You still had to tweak it and play with it etc etc. So, the biggest challenge was to get our DevOp guys quicker access to what they need. And then also our customers as well. We've moved from where there's a person that needed to provision storage, needed to provision networking, needed to provision server and VMs, that's now all basically done by one person and most of those things we've already automized, so it is five, ten minutes, and then they've got what they need. I think it made us a little bit more agile because we pride ourselves on being quick thinkers, deploying stuff fast and that was always Trustco's main advantage in the Namibian market, we didn't go through all the other rigamarole that other companies have of tendering and doing things in a certain way and by the time that you get there it's not relevant anymore, now we need to do something else again. That brought us quick to market and made it so that we can deliver quicker solutions to our customers. >> So, Christo, was there any impact organizationally for rolling out Nutanix, you mentioned DevOps there, the goal of course is that they shouldn't have to worry about the infrastructure and hopefully Nutanix is delivering that, but there's some retraining or moving inside the organization, what's the impact been on your organization? >> On the customer side, none. They don't even know we've moved over. >> But from the IT side? >> From our customer side, they've not seen anything. From the IT side of things, we had a phased approach, so we started off with the Community Edition, where we basically just dabbled in it, saw what we could do on it and then also, let's call it training for the IT guys, so that they're comfortable in how the product works. So by the time that we got to deploying it in production, it was actually a very smooth transaction. We had all the kinks sorted out beforehand and made sure that everything will work, again, being in the finance industry, in the banking industry, downtime is an absolute no no, and we wanted to get to a point where we say we're not going to move over production sites, production environments, in the evenings from twelve to four in the morning because we've all got families so we'll either plan it properly ahead of time and yes we did it and actually, dare I say, in production time, we moved across almost seamlessly. We've got a lot of redundancies built in obviously so it gave us the opportunity to actually move in place if you want to call it that. >> So what does the future hold for this relationship? Where do you see your partnership with Nutanix evolving and where do you think you'll be, say, five years from now? >> So, we've got a roadmap set out with Nutanix and where we're now only in the baby phase, where we've done the infrastructure, we're happy everything is working, so now we're in the POC stage of exploring the software suite in its entirety. We've started now with Leap and Bolt ADR scenario and tested it extensively and we're now in that process, probably when I get back in Namibia, we'll have the licenses hopefully to start deploying it in our production environment. More closer to the future, in the next I would say, six to nine months, we're going to take on Frame, 'cause part of our business scenario, because we were Microsoft, was the Remote Desktop Service, and that was what kept us so lean. There are some challenges now with Remote Desktop Services where our Dev guys are moving into some Linux and there's different things coming up now where we move away from the traditional monolithic applications to more agile applications and then we'll start dabbling our hands in Frame. For us the holdback was when Frame came out, that it was only in the cloud and for us in Namibia, Africa, the internet is not as stable as we would like, so that was totally off the cards for us. Now that it moved back into on-prem and we can run Frame on-prem, that will probably be our biggest project going forward for the next year and year and a half. >> Excellent. Well thank you so much for coming on theCube Christo. It was a pleasure talking to you. >> Thank you very much. Thanks for having me. >> I'm Rebecca Knight for Stu Miniman, stay tuned for more of theCube's live coverage of dot next. [Urgent Music]

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Nutanix. he is the COO IT Hardware and Infrastructure And thanks for having me. So we keep hearing there are customers from 50 countries. Yeah I come from far down in Africa. the other stuff that we do is in Shared Services, and if you can, so that the spurred systems have now fallen away, that we can manage with less people but talk about the beginning in Europeans and the Americans, especially on the network drivers side of things, One of things we keep hearing about and made it so that we can deliver On the customer side, none. So by the time that we got to and that was what kept us so lean. Well thank you so much for coming on theCube Christo. Thank you very much. live coverage of dot next.

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Ken Ringdahl, Veeam | Nutanix .NEXT EU 2019


 

>>Live from Copenhagen, Denmark. It's the covering Nutanix dot. Next 2019 you by Nutanix. Hello everybody and welcome back to the cubes live coverage of Nutanix dot. Next here in Copenhagen, Denmark. I'm your host, Rebecca Knight, co-hosting alongside Stu Miniman. We're joined by Ken ring doll. He is the vice president global Alliance architecture at V. thank you so much for coming on the cube. It is your sixth time on the cube. So you are an illustrious I know. And then a ring and then a ring for is 10. We've got some sticks. Yeah, here you go. So you're here to talk about the partnership with Nutanix and, and uh, and, and mine. So why don't you tell us a little bit about this partnership and the mine ecosystem and, and how would what you see for the future? >>Yeah, absolutely. So a, you know, Nutanix is a really strategic partner for us. Uh, you know, I'd say we've been partners for quite awhile, probably five, six years. But I would say the, the real sort of tipping point for our partnership was when we committed to go integrate with HV. You know, we had supported vSphere from the beginning. That's, that's what VM was founded on. That's where the foundation of our success, we went and did hyper V and 2011 and we didn't do another hypervisor. We still haven't even done KVM yet, but we saw the value in the Nutanix partnership and we committed to doing HV and delivered that, you know, middle of last year. And we've seen, you know, good pickup on that. But that was really the tipping point when we sort of came in and sort of wrapped our arms around the Nutanix ecosystem. And really, you know, if you want to embrace Nutanix, you're in praise HV cause that's the core, right? That's, that's where they're going. That's their differentiation. Um, and so that was, that was sort of the tipping point. And of course, you know, we can certainly get into mine and everything else we're doing. >>That was, well Ken, first of all, it definitely was, you know, very much noticed in the industry. Uh, you know, Veeam, I remember back when hyper V support was announced and kind of a ripple went through the virtualization, uh, industry on that and Veem stepping forward and supporting HV was a, a real, uh, you know, speaking to not only the partnership but to the maturity of where Nutanix sits out there. Um, we know that the data protection space is quite hot and a question people have had from day one was, well, we'll Nutanix address that directly themselves. Uh, they had Veem rubrics here, you know, other partners are here. So it's how they are addressing that space and mine, uh, that, that is pretty interesting in different from, uh, you know, much of what we see out there. So, uh, bring us inside mine and you know, uh, Nutanix, it wants optionality to be there. So Veem is one of the partners, but also the, you know, uh, likely the most important first one. Uh, there. >>Yeah. So you know, this, there's a lot of similarities between Nutanix and Veem, especially when it comes to the general approach to partners. You know, where we're a software defined, uh, data protection platform. Nutanix, you're right hat an option, Hey, maybe we go build this ourself or we acquire and try to get that revenue, maybe the data protection revenue. And they've decided to partner just like we've decided to partner, you know, for secondary storage and everything else. And that, that really does lead us to mind because you know, a lot of our competitors do ship their software on white box hardware. Uh, some of the emerging startups are doing that and even some of the legacy players are all, you know, whether it's a Supermicro box and Intel box, we've taken a different approach and said, Hey look, you know, we, we, we know what we're good at and we know we want customer choice. >>And even, you know, Dheeraj and others at the keynote today talked about no vendor lock in. We're where we are. We have very similar approaches. And so, you know, we got together over a year ago, year and a half ago and said, Hey, look, you know, as Veem in a, we, we see some customers that are now asking for their data protection. You know, VM was founded on being simple and easy and there's even ways to take that to another level like mine, which is, Hey look, we want to now even simplify the day zero one the zero experience that even into the day one day two ops in terms of an integrated UI and other ways to to bring, you know, the infrastructure together with your data protection. And so it made perfect sense. We got together and it was like boom, a light bulb went off. We got on a whiteboard and we're like, yeah, we can do this. >>Like, you know, it's going to require joint development. And we've sort of made those commitments on both sides and it's been well received now. It's not in the market yet. It will be soon. Um, but the customer feedback has been incredible. We've done this very successful beta, we've got lots and lots of pent up customer demand. So it's like the sales teams are now saying, Hey, when can we, have you been talking about it for a while? When can we have this? Because we have customers ready to buy. So where we're there now that we're ready to bring this to market and excited about the opportunity together. >>So talk a little bit about the, the ins of that partnership. And you were just describing your ethos, which is making everything simple and easy, which is what we're hearing a lot here today. A. Dot. Next. So does that just mean that you attract the same kinds of employees, so then therefore they work well together in the sandbox? I mean, how would you describe the, the cultures coming together in this joint development process? >>Yeah, I think we're, we're similar companies, right? We're a similar size. We're a similar age. We're similar, you know, just, just all around, you know, our, our culture of innovation. So, you know, when we got together it was, it was pretty simple. Now, now doing development as two companies together is always hard. It's never easy. It's even hard to do it when it's one company on your own, right. And get a, get a product to market. Um, so I'd be lying if I said that weren't bumps along the way. There always are. Uh, but you know, we've, we've, we've worked through and we've, you know, we're, we're now, like I said at that point, and I think our, our, just our similarities and our cultures and really we have alignment at the executive level. And that's important, right. To, to get things done because, you know, well, well, you know, all of us that are sort of working on this thing, maybe a level or two, but when executive leadership is aligned, that's when things get done. And we have that between Nutanix and beam. >>Yeah. And Ken did the messaging that I'm hearing from Nutanix now reminds me of what I was hearing a couple of years ago from Veem specifically when you talk to cloud, uh, so a couple of years ago very much, I saw Microsoft up on stage, you know, living with AWS. What are you hearing from your customers and you know, do you see those parallel journeys or will the AHV integration mean that as Nutanix goes along that journey that Newtanics offerings will be able to live in these multiple cloud environments sometime too? >>Yeah. So I think a little bit of both, right? I think, I think the definitely be able to live out there. I mean, you know, you see VM-ware now wrapping their arms around all the hyperscale public cloud vendors. I mean, we heard about XY clusters and that was announced in Anaheim and we saw a demo of it today. And, and, and, you know, our goal is to support those workloads wherever they are. You know, we've, as I said before, we, we sorta made, made our hay and we were founded on attaching the vSphere then hyper V than HV and now AWS and Azure and all these other environments. And really, you know, the roots of it, we, we follow our customers along their journey, right? So, you know, this customers today that, that, you know, maybe smaller, newer companies that go straight to AWS, straight to Azure, they're born in the cloud and they're cloud only. >>You know, they may not be the best fit for Vien maybe a couple of years from now. Uh, they, they may just buy point solutions for the customers, the larger customers that have hybrid environments. That's what we're looking to attack. And you know, whether that's with Nutanix and VMware and those workloads that go, we, we want to make sure we attach here and give our customers the best experience and the ability to burst to the cloud and move around and workload portability, you know, we built features into the product. We've changed our, revolutionized our licensing to make that easier. So, so that's what we're after is is those hybrid customers solving those problems and those challenges they haven't building on our strength, which starts on prem but has moved into the cloud and, and, and spread quite a bit. Yeah. >>What do you see as some of the trends on the horizon? I mean, as you said, you just described your dream customer, which there, there's, there's a few of them out there so you'll be okay. So talk about some of the, the problems that you, that are keeping them up at night and how your solution solves them. >>You know, when it comes to data protection it, you know, everyone can say, Hey, my backups, they were 100% successful. It comes down to restore and reliability. And security, right? And we, you know, we've, we've built a lot into our product to give customers the peace of mind that, Hey, you know, when that call comes at at 11 o'clock at night and I need to recover assistant cause it's down, you know, we need to have hundred percent confidence that that will be there. And oftentimes when, you know, when we're converting customers over from maybe a competitor's product, that's what we hear the most is, is Hey, you know, it's the reliability and the confidence in the infrastructure and that's what we focus on most. And so, you know, we hear that a lot from customers and, and that's really where our focus is. We've got feet, as I said, features built into the product. >>You know, that, that that goes straight after that can, we've watched Newtanics really increased the breadth of what they're offering through through their software. Uh, they've been talking a lot. Files is one of the, you know, strong growth areas. There. Objects is another one that I, I expect would have some interaction with your environment. What are you hearing from customers? Where is Veeam moving with the HP support for some of these other solutions that Nutanix has? Yeah, so, so we've got a very big release coming, you know, in the next call it few months, quarter or so. Um, that is called V 10. You know, and if you guys read Vema on a couple of years ago, we've talked about V 10 and that was a number of features in there. NAS is a big one for us. Um, and it's one that that is probably the most asked for feature that we currently don't have. >>And so having support for files and we've already tested with the beta, you know, we know when we come out with that in a GA form that we're going to be successful with, with files. Uh, object storage is another one that was also part of the V tenet umbrella when we announced it, you know, while ago. Um, and it's been hugely successful for us. It's revolutionized, kind of the way that our customers look at longterm storage is, is, Hey, I can, I can move that to AWSs three or Azure blob or, you know, cloudy in or Swift stack or something else on pram or Nutanix objects. Um, you know, because again, customer choice, but, but we've, you know, we've embraced that because that's where customers are going. She asks, you know, what a customer that, that's, that's where, that's where they're going. They, they, they say, Hey, I want, you know, a lot of them want to get rid of tape, you know, and, and what's the best way to get in this is features of tape in object storage, right? There's object lock and ways to do, you know, uh, write once, read, read many times. So we're, you know, we look at object storage a little bit as, as the next generation of tape. Now it's, you know, it's not exactly that. There's lots of different use cases, but, but for us and for our customers, they're looking, they're looking to, to do the next generation data center. And that includes having object storage is a longterm tier. Uh, you know, for cost reasons, for manageability reasons, you know, of the light. >>Can you talk a little bit about the partner ecosystem and the evolution of it and particularly because the technology industry is, is changing so fast and you, you, you started this conversation by talking about how much your culture is aligned with Nutanix culture. How do you see, with, with these fast changing companies, fast changing technologies, how do you see five, 10 years from now, what will the technology landscape look like? >>Yeah, certainly. I mean obviously the, the push to cloud, that's big, right? Where we're making a lot of, a lot of changes on our site, where, where we're bringing out new products or bringing out new features that specifically take you to cloud. Um, you know, we, we were on with you guys at, at world and, and you know, there was, you know, project Tansu and all this other stuff about Cuba and it was, it was, that was the Coobernetti's conference. Right. And, and, uh, you know, I said earlier, you know, we want to move along at the pace that our customers want to go. So, you know, those, those sort of born in the cloud companies are going straight to Kubernetes, but we're moving along with our customers when it comes to Kubernetes and containers. So, so yeah, we're, we're paying attention to it. Do we have a product that can support every bit of, you know, Kubernetes and containers yet? >>No, but, but we're, you know, there's these things that we're working on and you know, in, in the way that Veem usually develops software, we're not usually first, but we usually come out with something that is rock solid, ready to go, customer ready. We have 355,000 customers we can't afford to and, and, and we're the stewards of their data. Uh, so when we come out with something yet, we may take slightly longer to do it, but you can be sure that it's rock solid, stable, robust, and that's, you know, that's our general approach. And so when you ask, you know, where our customers going, you know, they're definitely going to the cloud, they're going to Kubernetes, they're, you know, all these, all these new technologies, and, and, and, and we sort of like step back and we ask our customers, Hey, are you doing this? You know, what's your plan for this? Is it two years? Is it one year? Is it five years? Um, and we adjust accordingly. >>Yeah. Uh, can anything particular for your European customers that, that, that you can share? >>Yeah, I think, you know, when you think European customers and uniqueness from the rest of the world, I mean, you start with GDPR, right? That that was, you know, a huge thing that went into effect a year ago. Um, and we've, you know, we've, we've done things there, but they're, they're, they're very sensitive to, you know, that and, and being able to, you know, provide that capability for their customers. So, so I'd, I'd put that at the top of the list. I mean, cloud is a big one. You know, I think as we look at the hyperscalers in particular, AWS and Azure, you know, the U S is a big country. You don't need a lot of data centers to cover the country. But now you look at GDPR and some things need to stay in the, in the envelope of a, of a country. And Hey, this, you know, lots of countries in Europe and, and, and so more and more data centers. So the support of those public cloud vendors and the, the sprawl of, of the date and the sprawl of the data centers is, is really important. So having that coverage and being able to provide customer choice is incredibly important to European customers. >>Well, Ken, thank you so much for coming back on the cube. We always have a fun time talking to you. Right. Thank you. Next time I'll be here. Seventh, I'm Rebecca night for Stu Miniman. Stay tuned for more of the cubes live coverage of Nutanix. Dot. Next.

Published Date : Oct 9 2019

SUMMARY :

and the mine ecosystem and, and how would what you see for the future? And of course, you know, we can certainly get into mine and a real, uh, you know, speaking to not only the partnership but to the maturity of where Nutanix you know, a lot of our competitors do ship their software on white box hardware. And even, you know, Dheeraj and others at the keynote today talked about no vendor lock in. Like, you know, it's going to require joint development. And you were just describing your ethos, To, to get things done because, you know, well, well, you know, all of us that are sort of working on this thing, much, I saw Microsoft up on stage, you know, living with AWS. And really, you know, the roots of it, And you know, whether that's with Nutanix and VMware and those I mean, as you said, you just described your dream customer, And so, you know, we hear that a lot from customers and, and that's really where our focus is. Files is one of the, you know, strong growth areas. And so having support for files and we've already tested with the beta, you know, we know when we come out Can you talk a little bit about the partner ecosystem and the evolution of it and particularly Um, you know, we, we were on with you guys at, No, but, but we're, you know, there's these things that we're working on and you know, that, that you can share? Um, and we've, you know, we've, we've done things there, but they're, they're, they're very sensitive Well, Ken, thank you so much for coming back on the cube.

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Justin Fielder, & Karen Openshaw, Zen Internet | Nutanix .NEXT EU 2019


 

>>Live from Copenhagen, Denmark. It's the cube covering Nutanix dot. Next 2019. Brought to you by Nutanix. >>Welcome back everyone to the cubes live coverage of dot. Next Nutanix. We are here in Copenhagen. I'm your host, Rebecca Knight. Along with my cohost Stu Miniman. We're joined by Karen Openshaw. She is the head of engineering at Zen intranet and Justin fielder, the CTO at Zen internet. Thank you both so much for your first timers on the cube. So welcome. We're gonna. We're really excited to have you. Why don't you start by telling our viewers a little bit about Zen internet, who, who you are, what you're all about. >>Yeah, sure. So, um, Zen is um, a UK based where up in near Manchester, um, managed service provider. Um, we turned over this year about 76 million pounds, um, which is, um, a great achievement for us that spout. Um, that's double digit growth we've had for the last few years. So we're really starting to motor as a business. Um, we employ about 550 people. Um, we have about 150,000 customers split across retail, um, indirect. So we have a very big channel business. We have a wholesale business where we sell our infrastructure, um, that then other people productize and put into, um, solutions for their customers. And then we have a corporate business, which is where Nutanix really comes in. Um, so we offer managed services both in networking, um, hosting the value added services that are required to make all of that safe and secure and, um, a solution for a corporate. Great. >>So managed service provider, uh, your company has been around for quite awhile. Predates when everyone was talking about cloud. Maybe give us a kind of the update today as to where you really see yourself fitting. What differentiates your, uh, your, your company in the marketplace? >>So I suppose, um, I mean Karen can add sort of what her team does, but I suppose the, the big difference is Zen is a very people first company. So Richard Tang, our founder, he founded the company nearly 25 years ago. Um, he stated publicly, he's never going to sell it. It's, it's, it's a, it's a very, very people orientated company, which of course has great, um, affinity to Newtanics his own, um, people first values. And fundamentally we believe that we always want to do the right thing for the customer even if that is difficult. Um, and so I still do whatever you want to say about, you know, how you pick up some of the, the, the hardness about keeping up with customers. >>Yeah. So we have customers that come to us asking for things that we don't necessarily sell at the time. And uh, we, we put quite a lot of effort into adapting our products at the time to deliver them what they need. Um, some of those challenging conversations can be about making sure the customer is getting the right product for what they want. So understanding what they need, making sure that we can support them not only in taking that product, but coming onto the product in the first place. And that's what we use a lot of our Nutanix infrastructure for. >>Good. Can you maybe, can you dig us in a little bit? Do you know, what does Nutanix enable for your business that ultimately then has an impact on your ultimate end user? >>It's done two things for us. So the first is our it operations. So we've been on a journey, I guess over the last three, four years, consolidating all our legacy and um, physical 10 onto virtual, uh, services. We've used Nutanix to do that. So with, with collated all of our services, we've got about 90 odd percent of all our legacy services on that it infrastructure now. So operationally it saves us a lot of time, effort, uh, costs, et cetera, much more reliable as well. But conversely to that, we also use it for our, our products offerings as well. So we used to be, um, managed hosting where a customer would come, give us a spec and we'd, we'd go and build a physical server hosted in our data center, host their applications on there, support them with that. We don't really do that anymore. We now use Nutanix as our hosting environment. So we've reduced our environmental footprint, we've reduced the amount of space that we need in a data center. And the power that we put through there again, operating that is, is it's easier for us because we can consolidate where the skills are from in terms of both it ops and in terms of the infrastructure for the managed services as well. >>One of the things that you said Justin, is that you're very people first company and that really fits in well with the culture at Nutanix. Can you, can you riff on that a little bit and just describe what it is to be working so closely with a company like Nutanix and how important it is that your cultures mesh? >>Yeah, sure. Um, I mean Nutanix has been part of Zen for, for many, many years. Um, and you know, we work in Israel, watched this industry for 25 years. Nothing stands still, literally nothing stands still. And therefore whatever you fought was a good idea last year, probably is now the worst possible idea because there's some great new idea. And I think it's that pace of change. And so what we've really found with Nutanix is as, as they've got to know us and we've got to know them and they can see that we're starting to really be able to take some solutions to the market that really resonate the, what they've done is they've literally embedded their people in our company. So we have, um, our systems engineers or account managers, they come up to our offices, they sit down, they understand our people, they understand where we're trying to go, they understand our propositions. >>And this is a journey for Nutanix. I mean Nutanix in the MSP land is not where it really, where they started. They started like Karen just said like we use them. That's actually where we started was Oh my God, I've got a thousand servers or this is just too much. Yeah, it's too much hassle to try and segment it yourself. Um, and it, it, it's that, it's that sort of hypervisor of hypervisors of hypervisors type approach. It just makes it easier. But conversely, it's therefore really important that you work out how take that value proposition to a customer. Because if you can't explain it, cause it's so easy, how do they know where, whether this is going to solve their problems. So that's been a fantastic part. Nutanix, it's really the Nutanix team felt like the Zen team and they're saying that they also feel the same. >>So you know, things like nothing ever goes 100% right. But it's always, you know who to call. They're all work because you've got that personal relationship and that's really important to us. >> It's more than that. So what we found with the Nutanix guys is that they'll help us fix problems that aren't necessarily Nutanix problems as well. So that's something we don't get from any of the, uh, of our suppliers. It's normally, no, that's nothing to do with me. You need to phone someone else, get support on that. It's done. It's guys will, they'll bring in their own experts on that particular combo and they'll support us through that. So that's good. >> At six speaks very much to the partnership that you're saying. They're not just a supplier of a product to you. Um, no, no. When I talked to the customer base, one of the biggest challenges and you know, any company has these days is a really understanding their application portfolio. >>What needs to change, what needs to stay the same, you know, Microsoft pushing everybody to office three 65, you know, changed a lot of companies out there. You know, what do I Salsify, what do I put in managed service provider? What do I just, you know, build natively in the public cloud. Can you bring us through kind of, you know, what you're seeing at your customer base and you know, where, where that does interact with the journey that Nutanix is bringing people on? Yeah, I mean maybe I can say that like the, all of our customers are on a journey, um, and they need help. They seriously need help for the, exactly. That reason that you've said. Um, I mean, this is, this is my, this is my job to understand this stuff. That's, that's what a CTO of an MSP is required to do. Um, the problem is is if you're a CIO of, we were really good in construction, you can revolutionize the construction in C by the application of it, particularly during the sales cycle. You know, the ability to VR walk through, you know, argument or, all of that sort of really cool stuff. >>And then you've got a thousand sub-contractors that you're trying to manage from an it perspective. And that juxtaposition of the problem is really problematic I think for a lot of people. And so what we've done is we said the first step you can do is just take what you've got and get rid of the management overhead. That's the easiest, simplest, straightforward. And some of the Nutanix, the sort of lift and shift capability that has got that, they will go and inspect a work load somewhere else. They will work out what resources are required for it. They will pick it up and then we'll move it. And we've had some fantastic success of our customers. They're, they're, they're our greatest advocates. They just say, Oh my God, it just happened one day it was over that and next day it was over there. Um, and then you can start to analyze what that is, what's happening. >>And that's where we can really add value because this is not as simple as just an application because it's about your security posture. It's about your Dar requirements. It's about what, what your appetite for risk versus reward versus cost. And that's really hard to do when you don't have the simple thing which is there, which is, Oh, that serve, that piece of tin costs me $10,000 and therefore you can work that out yourself. So I think the key to all of this is giving tools to the end users so that the CIO in that company and their it team so that they can make those choices in collaboration with an MSP like us. Um, and that goes back to what you were saying. It's about, you know, when we hit problems, we might not even know there's a problem before we've hit it. And therefore having Nutanix deeply embedded within us is really important to them. Being able to go back to the customer and sometimes to the customer, you actually have to go, what are you doing that isn't going to work in the longterm? >>And, and, and as you said, you also have to provide the value so that the customer understands what they're actually getting to in terms of a customer's future needs are we are living in this multicloud world. How are we, how would you describe the customer mindset and how are you coming in with solutions that work for the customer and then having to break that, break the news to them on occasion that what on earth are you trying to do here? This is not gonna work. >>Yeah, we have a few, um, interesting. I sort of like, okay, are you going or am I going to tell them? You know, and I actually can tell, I always send Karen, I'll be going. He doesn't. Um, I, I think it, it's, and, and this is where I think we weren't really, well, you know, it is about what is going on. Karen. Work with your engineering teams. Try and understand deeply actually what is going, why is it not a good idea to do that? And that's the, that's the thing. Once you're going to explain why most of it, Oh God, thank God for that. Finally someone's telling me why what I'm trying to achieve isn't the best way to do it. Because I think a lot of, a lot of people's just sort of, you know, it's a bit buzzwordy and they just think that they need to do this. And you know, it's, I mean, talk about, you know, the journey we've been through. Just sort of how do we move stuff onto there? What's that for years. I mean, you know, it's a huge amount of work. Carry any, any lessons learned maybe that you could do it for one 50 years. >>Are there any that I could repeat here as practices? Okay. It is, I think one of the biggest challenges is the, the reskilling of your teams. So I'm guessing everybody, first of all, to understand this, this bright new future that you're moving into. And then getting them trained upon it and training is >>not just going and sitting in a classroom. It's going and working on this thing and seeing problems occur and understanding how to fix them. That's the, that's the biggest problem that we, that we probably went through. I guess we want our customers to not have that though. So we, we want them to give us the, their work loads in there. It will solve that for them and that that's where we wanna we want to take it, I think in the future, helping them understand what they can do with cloud. So we, we don't just do private cloud, we do public cloud as well. So we could introduce um, opportunities and concepts from a public cloud perspective as well. Um, that will, that will, AWS is a, is a really good one and we are looking at other providers as well, so we help customers solve their problems, whatever that problem is. >>One of the things that's so salient about Zen internet is that it has a really strong culture. You said it's a people, people first culture, but it's also a very diverse culture. Uh, bringing in multiple perspectives, uh, women in technology, LGBTQ, uh, other races. Can you talk a little bit about what it means to work at a diverse company and how it changes how you think about problems and go about solving, >>solving them? Yeah, I guess it's a good question. I guess working in a company we're not as diverse as we'd like to be. We were not where we're at in terms of balancing out the number of women in the tech roles in particular. Um, and, and the diversity. If we give everybody a voice, which is the main thing, then uh, we will see a more, a more wide range in set of inputs there. So, um, developing our teams, high performing teams, you need that mixture of input there, not just about women by the way. It's about, it's about, we have a private zone network for example, where we try to ensure that diverse diversity and diverse people feel included in what we do as a business and work as well and have an opportunity to have an input into that. So where does it add for us? >>I guess people just think differently when they're from different cultural backgrounds. They're from different, um, different nationalities, different, um, races I guess different sexuality, different gender. They've all got different life experiences. So solving problems is probably the main thing that you get the benefit from that. And this industry is full of people trying to solve problems, um, and bring in diverse teams, not just about women in tech. Cause w we saw three women speaking this morning or the keynote, which was fantastic to see. Um, but it is about the diversity as well. So, uh, innovation is the key there, I guess. And I think, I think it's, it's not just about your staff. Um, if you've got the ability to think differently, that applies for out >>the entire ecosystem. Um, and you, you know, you can, you can take a different view. So we work very closely with the TM forum because you know, that that's sort of our industry and it's the sort of the, the, the whole application stack about how you approach that. And the TM forum of have really done some fantastic research that that now proves that the output is different if you have a diverse input. And that I think for our customers is really different. It's really important because then it's different. We're not one of the big guys. We're not BT, we're not Deutsche Telekom, we're not, you know, we're not one of these people. We think differently. We act differently, we behave differently. We have a different approach and the people first, I mean, you know, that doesn't mean we're, you know, we're, we're just here for a good fun time. >>We're here to drive this business forward, to try to generate profitability that we can reverse back in the business to enable us to get onto bigger and greater things. And we've got a five year plan which will see us, you know, at least double revenues quite happily. And we've very confident now that we can execute that. Assuming we can get that diversity in the business. And it's a huge challenge. It's how do you reach out to those people? How do you use the right language? How do you overcome unconscious bias? Yeah, that's a massive thing and it's great. Again, it Newtanics just resonates with us. Just some of the little stickers around that they are diverse, they've got different representations of people and it shows that someone has fought about that and that will resonate. And it's always the classic thing that, you know, you do something wrong once people remember it forever. You do a hundred things right. People won't even notice it. And that's the, that's the type of approach. So, um, for us, we, you know, we think it's a really exciting bear and it's something that the entire executive at Zen are absolutely focused on is getting this right because we know it will secure off. >>It'll make all the difference. Great. Justin and Karen, thank you so much for coming on the cube. That's great. I'm Rebecca Knight for Stu Miniman. Stay tuned for more of the cubes live coverage of.next from Copenhagen.

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Nutanix. Thank you both so much for your first timers on the cube. And then we have a corporate business, to where you really see yourself fitting. Um, and so I still do whatever you want to say about, you know, how you pick up some of the, the, our products at the time to deliver them what they need. Do you know, what does Nutanix enable for your And the power that we put through there again, One of the things that you said Justin, is that you're very people first company and that really fits in well with Um, and you know, that you work out how take that value proposition to a customer. So you know, things like nothing ever goes 100% right. So what we found with the Nutanix guys is that they'll help us When I talked to the customer base, one of the biggest challenges and you know, any company has these days is a What needs to change, what needs to stay the same, you know, Microsoft pushing everybody to office three 65, is we said the first step you can do is just take what you've got and Um, and that goes back to what you were saying. that, break the news to them on occasion that what on earth are you trying to do here? And you know, the reskilling of your teams. So we could introduce um, opportunities and concepts Can you talk a little bit about what it means to work It's about, it's about, we have a private zone network for example, where we try to that you get the benefit from that. We have a different approach and the people first, I mean, you know, for us, we, you know, we think it's a really exciting bear and it's something that the entire executive at Zen Justin and Karen, thank you so much for coming on the cube.

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Fran Scott | Nutanix .NEXT EU 2019


 

(upbeat music) >> Live, from Copenhagen, Denmark. It's theCUBE. Covering Nutanix.NEXT 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix.NEXT. We are in Copenhagen, Denmark. I'm your host, Rebecca Knight, hosting alongside Stu Miniman. We're joined by Fran Scott. She is a science and engineering presenter. Thanks so much for coming on the show. >> No worries at all. It's good to be here actually. >> So you are a well known face to UK audiences. You are a three times BAFTA nominated science and engineering presenter. Well-known. >> Give her a winner. (laughter) >> You're the Susan Lucci of science. You are the pyrotechnician and you lead the Christmas lectures at the Royal Institute. >> Yeah. I head up the demonstration team at the Royal Institution. We come up with all the science demonstrations, so the visual ways to show the science ideas. I head up that team. We build the demonstrations and we show science to people rather than just tell them about it. >> So mostly, you have a very cool job. (chuckles) >> I love my job. >> I want to hear how you got into this. What was it? What inspired you? >> Oh gosh, two very different questions. In terms of what inspired me, I was very lucky enough to be able to pursue what I love. And I came from a family where answers weren't given out willy-nilly. If you didn't know something, it wasn't a bad thing. It was like a, "Let's look it up. Let's look it up." I grew up in an atmosphere where you could be anything because you didn't have to know what you had to be. You could just have a play with it. I love being hands-on and making things, and I grew up on a farm, so I was quite practical. But I also loved science. Went to university, did neuroscience at university. I enjoyed the learning part but, where I was in terms of the science hierarchy, I found out that once you actually go into a lab, there's a lot of lab work and not much learning straight away, and it was the learning that I loved. And so my friends actually got me into science communication. They took me to the science museum and they were like, "Fran, you will love this." And I was like, "Will I?" And I was like, "You are so right." I got a job at the science museum in London by just approaching someone on that visit and being like, "How do I get a job here?" And they were like, "Well, you got to do this, this, this." I was like, "I can do that." I got the job there and I realized I loved science demonstrations and building stuff. Eventually I just combined that love of science and being practical together. And now I produce and write, build science props and science stage shows. And then it became a thing. (laughter) Hand it to me, I love it. >> So Fran, our audience is very much the technology community. Very supportive of STEM initiatives. Give us a little flavor as to some of the things you're working on. Where is there need for activities? >> I suppose the biggest example of that would be a show that I did a few years ago where there was a big push for new coders within the UK. And I was getting approached time and time again for visual ways to show computer coding. Or programming, as we used to call it back in the day. I didn't have an answer because then, I wasn't a coder. So I was like, "Well, I'll learn. And then I'll figure out a demonstration because this is what I do. So why don't I do it on coding?" And so yeah, I set about. I learnt code. And I came up with an explosions based coding show. Error 404. And we toured around the country with that. Google picked it up and it was a huge success just because it was something that people wanted to learn about. And people were stumped as to how to show coding visually. But because this is what we do day in and day out with different subjects, we could do it with coding just like we do it with physics. >> What do you think is the key? A lot of your audience is kids. >> Yes and family audiences. >> So what is the key to getting people excited about science? >> I think science itself is exciting if people are allowed to understand how brilliant it is. I think some of the trouble comes from when people take the step too big, and so you'd be like, "Hang on but, why is that cool? Why?" Because they don't under... Well they would understand if they were fed to them in a way that they get it. The way I say it is, anyone can understand anything as long as you make the steps to get there small enough. Sometimes the steps are too big for you to understand the amazingness of that thing that's happening. And if you don't understand that amazingness, of course you're going to lose interest. Because everyone around you is going, "Ah, this is awesome, this is awesome!" And you're like, "What? What's awesome?" I think it's up to us as adults and as educators to just try and not patronize the children, definitely not, but just give them those little steps so they can really see the beauty of what it is that we're in awed by. >> One of the things that is a huge issue in the technology industry is the dearth of women in particular, in the ranks of technology and then also in leadership roles. As a woman in science and also showing little girls everywhere all over the UK what it is to be a woman in science, that's a huge responsibility. How do you think of that, and how are you in particular trying to speak to them and say, "You can do this"? >> I've done a lot of research onto this because this was the reason I went into what I'm into. I worked a lot of the time behind the scenes just trying to get the science right. And then I realized there was no one like me doing science presenting. The girl was always the little bit of extra on the side and it was the man who was the knowledgeable one that was showing how to do the science. And the woman was like, "Oh, well that's amazing." And I was like, "Hang on. Let's try and flip this." And it just so happened that I didn't care if it was me. I just wanted a woman to do it. And it just happened that that was me. But now that I'm in that position, one, well I run a business as well. I run a business where we can train other new presenters to do it. It's that giving back. So yes, I train other presenters. I also make sure there's opportunity for other presenters. But I also try, and actually I work with a lot of TV shows, and work on their language. And work on the combination of like, "Okay, so you've got a man doing that, you got women doing this. Let's have a look at more diversity." And just trying to show the kids that there are people like them doing science. There's that classic phrase that, "You can't be what you can't see." So yes, it comes responsibility, but also there's a lot of fun. And if you can do the science, be intelligent, be fun, and just be normal and just enjoy your job, then people go, "Hang on," whether they're a boy or a girl, they go, "I want a bit of that," in terms of, "I want that as my job." And so by showing that, then I'm hopefully encouraging more people to do it. But it's about getting out and encouraging the next generation to do it as well. >> Fran, you're going to be moderating a panel in the keynote later this afternoon. Give our audience a little bit. What brought you to this event? What's going into it? And for those that don't get to see it live, what they're missing. >> I am one lucky woman. So the panel I'm moderating, it's all about great design and I am a stickler for great design. As a scientist, prop-builder, person that does engineering day in and day out, I love something when it's perfectly designed. If there is such a thing as a perfect design. So this panel that we've got, Tobias Manisfitz, Satish Ramachandran, and Peter Kreiner from Noma. And so they all come with their own different aspect of design. Satish works at Nutanix. Peter works at Noma, the restaurant here in Copenhagen. And Tobias, he designs the visual effects for things such as Game of Thrones and Call of Duty. And so yes, they each design things for... They're amazing at their level but in such a different way and for a different audience. I'm going to be questioning them on what is great design to them and what frictionless design means and just sort of picking their amazing brains. >> I love that fusion of technology and design as something they talked about in the keynote this morning. Think of Apple or Tesla, those two things coming together. I studied engineering and I feel like there was a missing piece of my education to really go into the design. Something I have an appreciation for, that I've seen in my career. But it's something special to bring those together. >> Yeah. I think care is brought in mostly because yes, one, I love design. But also I've worked a lot with LEGO. And so I was brought in to be the engineering judge on the UK version of LEGO Masters. Apparently, design in children's builds is the same as questioning the owner of NOMA restaurant. (chuckles) >> So what do you think? Obviously you're doing the panel tomorrow. What is in your mind the key to great design? Because as you said, you're a sucker for anything that is just beautiful and seamless and intuitive. And we all know what great design is when we hold it in our hands or look at it. But it is this very ineffable quality of something that... >> So the panel's later today actually. But in terms of great design, yes, we all know when we have great design. But the trouble comes in creating good design. I think the key, and it's always obvious when you say it out loud, but it's that hand in hand partnership with aesthetics and practicality. You can't have something that's just beautiful. But you can't have something that just works. You need to have it as a mixture of both. It's those engineers talking with the designers, the designers talking with the engineers. The both of them talking with the consumers. And from that, good design comes. But don't forget, good design means they're for different people as well. >> What are some of the most exciting things you're working on, because you are a professional pyrotechnician. We've never had someone like this on theCUBE before. This is amazing. This is a first time ever. >> I was strictly told no fire. >> Yes, thank you. We appreciate that. >> Well at the moment, as I said at the beginning, I'm lucky enough to head up the demo team at the Royal Institution. We are just heading into our Christmas lectures. Now if you don't know these Christmas lectures, they were the first science ever done to a juvenile audience. Back in 1825 was when they started. It's a tradition in the UK and so this year, we're just starting to come up with the demonstrations for them. And this year they presented by Hannah Fry, and so they're going to be on maths and algorithms and how that makes you lucky or does it make you lucky? We've been having some really fun meetings. I can't give away too much, but there definitely be some type of stunt involved. That's all I can say. But there's going to be a lot of building. I really need to get back, get my sore out, get stuff made. >> Excellent. And who is the scientist you most admire? >> Oh my word. >> Living or dead? >> Who is the scientist I most admire? (sighs) I do have... Oh gosh, this is... >> The wheels are churning. >> It's a cheesy one though, but Da Vinci. Just for his multi-pronged approach and the fact that he had so much going on in his brain that he couldn't even get everything down on paper. He'd half draw something and then something else would come to him. >> I had the opportunity of interviewing Walter Isaacson last year, and he loved... It was the, as we talked about, the science and the design and the merging of those. But reading that biography of him, what struck me is he never finished anything because it would never meet the perfection in his mind to get it done. I've seen that in creative people. They'll start things and then they'll move on to the next thing and there. Me as a engineering by training, it's like no, no. You need to finish work. Manufacturing from standpoint, work in progress is the worst thing you could have out there. >> He would be a rubbish entrepreneur. (chuckling) >> Right, but we're so lucky to have had his brain. >> Exactly. I think that's the thing. I think it gives us an insight into what the brain is capable of and what you can design without even knowing you're designing something. >> Well Fran, thank you so much for coming on theCUBE. This was so fun. >> Thanks for having me. >> I'm Rebecca Knight for Stu Miniman. Stay tuned for more of theCUBE's live coverage of .NEXT. (upbeat music)

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Nutanix. Thanks so much for coming on the show. It's good to be here actually. So you are a well known face to UK audiences. Give her a winner. and you lead the Christmas lectures at the Royal Institute. so the visual ways to show the science ideas. you have a very cool job. I want to hear And I was like, "You are so right." of the things you're working on. And I was getting approached time and time again What do you think is the key? And if you don't understand that amazingness, and how are you in particular And it just so happened that I didn't care if it was me. And for those that don't get to see it live, I love something when it's perfectly designed. I love that fusion of technology and design And so I was brought in to be the engineering judge So what do you think? and it's always obvious when you say it out loud, What are some of the most exciting things We appreciate that. and how that makes you lucky or does it make you lucky? And who is the scientist you most admire? I do have... and the fact that he had so much going on in his brain I had the opportunity of interviewing He would be a rubbish entrepreneur. and what you can design without Well Fran, thank you so much live coverage of .NEXT.

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(upbeat music) >> Announcer: Live from Copenhagen, Denmark it's the CUBE. Covering Nutanix.Next2019. Brought to you by Nutanix. >> Welcome back everyone to the Cube's live coverage of Nutanix.Next here in Copenhagen, Denmark. I'm your host Rebecca Knight, co-hosting alongside, Stew Miniman. We're joined by Monica Kumar, she is the SVP product marketing at Nutanix. Thank you so much for coming back on the Cube. >> Sure, thank you for having me, I really appreciate it. >> So the last time we met, we were in Anaheim at the last big Nutanix conference and you were fresh into the job, six weeks in, you (laughs) and now you're seven months in, this is after a 22 year career at Oracle. >> Yes >> So you're a tech veteran, but tell us a little bit about how it's going, what you've seen so far, why the opportunity appeal and if it's living up to what your expectations were. It's been an absolute adventure at Nutanix. It's been, actually it's going to be close to eight months now and it was a bit scary for me to take the plunge after 26 years in the tech industry, I've had a fulfilling career. But there was a, actually couple reasons why Nutanix was so appealing to me and it's been a fantastic ride so far. One was, this intense focus on providing technology that's so innovative, that it's geared to simplifying IT's live, and geared to its business outcomes. But there's a bigger goal for Nutanix, which really drew me to the company, which is this obsession with customer delight and providing outstanding customer experience. So here I am, almost eight months later, I'm living it, in the Nutanix world and hoping we're delighting customers as well as we go along. >> Monica, it's a very much a different company. I look at Oracle and Nutanix. Many of the Nutanix executives and team have background in Oracle, you know, Oracle, Software at its heart, and helped deliver one of the stickiest applications in Enterprise as well as a role in IT, I mean the DBA is there. Lot of discussion here at the show here about moving from the discussion of HyperConverge to HyperCloud. Give us your thought as to where you see your customers, today, kind of the state of the industry, and where you see Nutanix fitting in going beyond Hyperconverge into the broader Cloud discussion. >> Yeah I think that's a great question to set up the context. If I think about companies like Oracle, Nutanix, and some of the larger software companies that been around for a while, there's a lot of commonality, I think, between them, right. One is catering to enterprise customers, so even the Nutanix is only 10 years old, I was surprised as to how many big global 2000 companies, big brands actually use Nutanix today. So we've actually almost been born in the enterprise and now we expanding out to the commercial space. So by that what I mean is, when you're born in the enterprise, you know how important data centers are to our customers. They've invested huge amounts, in some cases billions of dollars to create these fully functional data centers that are hosting all the applications and data and all the business critical databases in the data center. And now, they're trying to figure out how do they bring agility and flexibility and speed while preserving all this investment made in the data centers. So I think from that perspective, we very much understand it's about helping our customers who've built big data centers on premises to bring Cloud agility to those customers, whether it's on premises or in public Cloud, and actually the combination of both is where hybrid comes in. >> So what is the status of things, in terms of where are most companies at right now, would you say. >> Yeah, interestingly, we've run a number of surveys and in 2018 when we ran the survey around HybridCloud, 86 percent of the survey respondents said that's the IT model they would prefer because they can exponentially enhance the computing resources, they can actually without investing money in wheeling in servers and storage and space and pulling, they can actually advance and expand the stack where they can deploy applications, right. So it's the most preferred IT model, however, there's lots of issues in making it a reality. And I think we can talk about that. Almost 70 percent said they would love to make it a preferred model, but they are unable to deploy it because of multiple reasons. >> Yeah, it's interesting when I think of what I've heard from customers for years and years, you go talk to IT and they say, "I don't have enough headcount, I don't have enough money," "I can't keep up." Yet, some of the new deployment models, Oh my gosh, you're going to put me out of a job, you know, I won't be able to do anything it's like, wait I thought you didn't have time to do any of the things you want to do and didn't have enough money. If we could make it easier, if some of the pieces could be invisible or just handled, you could go work on all of those other projects that you've been wanting to. How is Nutanix helping customers through kind of that transition to, as you said, they want agility, they want choice, they need to be able to have IT be a participant with, if not a driver for the business. >> Yes, you know, if you think about in the last decade, IT has been very focused on infrastructure modernization or what we call data center modernization. So whatever we have, we want to make it simple, cut costs so it's most efficient, and I think that's a great initiative to embark on, but it's almost very inside, inward-centric. It's about how do I make my life easy, make myself more productive, cut costs in my work. I think if we turn it around to customer delight and IT wanted to delight the customers, and really focus on becoming a service organization, that's when things start changing because now we are talking about consumerization of IT. In our lives, we all are so used to delight, our smartphone response as soon as we click something or swipe something, we get the answers. There're lots of things in life that have changed where it's instant gratification in a way, and I think companies are also asking and demanding that of IT. It's like hey if I want IT resources, I want it right away. So I think IT as an organization is changing and really focusing more on becoming a service organization and delighting their customers and that's where automation comes in. That's where cutting down all the manual tasks, which a machine or a robot or software can do, so the human being can focus on what's more important to them, what's more strategic, and I think that's where having and choosing the right platform comes in, so that IT can provide more resilient services and really provide services at the speed the business is demanding. So to me, I think that's where companies like Nutanix come in, where we can help IT become that service organization. >> So when you're talking about this evolution of IT, I mean, what does that mean for the skills that become the in-demand skills, what does that mean for how IT is placed within an organization and how it interacts with other functions, I mean how does this change really manifest itself. >> Yeah, and I think to your point as well too, I think IT has to become a change agent, no longer can IT just be in a supporting role and just help advance the business because I think now businesses are realizing that if they don't delight customers, they can't really grow. They won't stay competitive, so IT has to become the change agent to use technology to advance and grow the business, and I think from that perspective, if you look at IT admins, Cis admins, storage admins, data administrators, all of them need to start thinking about what is the next level of skillset, which makes me become more of a dev-ops or a data-ops person, or an IT-ops person. As it was to simply just administering something, simply badgering provisioning is not good enough anymore. There needs to be some element of programming, some element of continuous delivery and some element of bridging the gap between a public and private cloud solution, where apps can run on both places, where data can be in both places. So we do want the IT skillsets to evolve in a way that they can become more cloud engineers in my opinion, as opposed to staying administrators. >> Yeah, Monica, I had a great discussion with a customer earlier in the show, and he said that customers what we used to do in IT is follow the rules and what I don't want you doing in the future is following the rules, I want you to try things, I want you to try to break things and they felt that Nutanix was a platform that enabled them to be able to do that. >> Yes, absolutely, I think IT is in such a powerful position today to drive change, and really by uplevelling the skills, the IT administrators would realize they become more strategic to the organization but they even have better job prospects for themselves like individually right. I think they can do so much better in their career as well. >> Yeah, there's the great line that the executives say: what if we train our people up on new stuff and they leave, and the response is what if we don't and they stay. (laughs) >> Yes, I totally agree. >> The danger. So in terms of this evolution of IT as a functional unit in an organization and also as a human being who just works in the industry. We're talking about all these changes. How is it also changing the way organizations work? Do you know what I'm saying, in the sense of how is this evolution of IT driving change in the workplace. >> Absolutely, I think some of the old sidewalls are breaking. Just let's use Nutanix as an example when we first came out with a hybrid on which infrastructure solution, we broke the sidewalls between compute storage and virtualization. You know there was >> Altogether now. >> Yeah, exactly all together now, exactly. So there was either sys-admin, storage admins, already with using hybrid conversions, they started to work together. Now more-so, as dev-ops becomes, like I said you know, it's dev-ops , AI-ops, IT-ops, data-ops, I think we're going to start to seeing the organizations merging almost, right, and maybe there won't be a need for having a separate DBA versus a separate storage admin, versus a separate sys-admin. Maybe we are going to a place where it's going to be dev-ops or some ops, you know, all ops. That organization that's going to help create the platform for apps and data working together because the technology will be so seamless and so simple to actually use that they can focus on the process that they need to create with the organization to deploy the technology and benefit from it. >> Monica, since you've now been at the company almost eight months, I'm wondering if there's anything now being on the inside that you've learned that you'd say, Gee I wish more people on the outside understood this about Nutanix. >> Yes, absolutely I think the one thing which I knew coming in, but you don't really realize it 'till you actually realize it, and you internalize it, it really is the intense focus we have on customer success. I mean we live and breathe by that, every single person from executive level down and I give you a very small example. About two months ago, I got an email, this random email from somebody saying, "Hey I just bought Nutanix" "last week and I'm having some issue" "and I just saw you joined Nutanix, you know," "I want to reach out to you." At first, I thought hm, but I responded and I said, "Well I'm glad you reached out to me." "Is there anybody you're working with at Nutanix?" And turns out he was working with some channel partners and somebody he gave me a name. Within 24 hours, we had done enough trouble-shooting and trying to figure out what the problem was. I reached back out to him saying, you can get the part that you need, and within 48 hours he had a spot and he emailed me saying, "Thank you so much", and by the way this was a really small customer in terms of the size of the opportunity that we had, but it doesn't matter to us. Every customer counts, and every customer's success is paramount to us. >> So all hands on deck kind of base-- >> It is all hands on deck kind of thing, yep, so I can say, to me, even though I knew going into it that that's a Big Four philosophy, but to live it, it's a totally different level. >> Great, well Monica thank you so much and congrats on the new job. >> Thank you. >> I'm Rebecca Knight, first Stew Miniman, stay tuned on more of the Cube's live coverage of .Next. (techno music)

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Nutanix. the SVP product marketing at Nutanix. So the last time we met, we were in Anaheim It's been, actually it's going to be close to eight months now from the discussion of HyperConverge to HyperCloud. and some of the larger software companies that been So what is the status of things, in terms of So it's the most preferred IT model, of the things you want to do and didn't have enough money. and really provide services at the speed the in-demand skills, what does that mean Yeah, and I think to your point as well too, the rules, I want you to try things, I want you to try they become more strategic to the organization and they leave, and the response is what if we don't in the workplace. the old sidewalls are breaking. that they need to create with the organization now being on the inside that you've learned and by the way this was a really small customer in terms that that's a Big Four philosophy, but to live it, on the new job. I'm Rebecca Knight, first Stew Miniman,

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>>Live from Copenhagen, Denmark. It's the cube covering new Tanex. Dot. Next 2019 brought to you by Nutanix. >>Welcome back everyone to the cubes live coverage of Nutanix dot. Next we are here in Copenhagen. I'm your host, Rebecca Knight, co-hosting alongside Stu Miniman. We are joined by Dhiraj Penn day. He is the CEO and founder of Nutanix. Thank you so much for returning to our program. You are a Cuba. Thank you. So I want to talk to you about what we're here to do is celebrate 10 years of Nutanix. Ben Gibson, when he was up there on the main stage, he's the head of marketing. He was talking about watching you backstage, saying that I saw in him a lot of pride and emotion because this is really your baby. You started 10 years ago. There's been a lot of nostalgia, uh, bringing up some of your first employees. There's even a picture of you poised with a ping pong ball ready to play a little beer pong back in the early days. So talk a little bit about what this means to you to be here 10 years after you founded this couple. >>Yeah. First of all, thank you so much for the opportunity to come here. Um, err, it looks like an era, 10 years as an error. We've built a family of customers and employees and partners and uh, yet it feels like a, we haven't achieved a thing. So, you know, to me the more I make it look like it's 2010 back again, you can go back to being like a startup again and you know, growing from here because you know, growth is a very relative term. You know, it's a, it's a mindset thing and um, I think the new day and age of multicloud and what we have to do to virtualize all these different silos that have been merged and to virtualize, simplify and integrate, you know, virtualize, simplify, integrate clouds is going to be a journey of a lifetime actually. >>Yeah. Deer Ridge. I think back to some of our earliest discussions, uh, you know, you would bring us in and talking about, you know, the, the, the challenge of our era is building software for the distributed architecture that we need. And that was as relevant in 2010 or 2012 as it is here in 2019. Um, HCI helps simplify that deployment of virtualization. We are definitely a point that we need to simplify. Cloud. Cloud is here, it's growing. The hybrid pieces are there. So maybe prednisone side, you know, kind of what's the same about the journey and some of it is, you know, making one click upgrades in today's environment is way more complex, uh, than, than it would have been back when it was just a, you know, an appliance. Yeah, yeah, absolutely. And I think talking >>about the whole concept of hyperconvergence initially started out as converging compute with storage. How do you keep them close together? Because, uh, machines need a locality, you know, applications need a local data because the network is the real enemy. And uh, the same was true of human performance. You know, like lots of teams, lots bureaucracy, very little autonomy. So when you brought data close to applications, application, people became autonomous, you know, they could do things on their own and that was the power of hyperconvergence. You know, you're able to provide performance to data and machines and you're able to provide performance to people because they became autonomous. I think that is not changing even in the hyperscaler data center environment and anything, the fact that you have to hop multiple switches to get to data. Uh, I think it's recreating the same problems that we started out this company with, you know, almost 10 years ago. >>In fact, if anything, the hyperscaler networks are worse than the networks that private clouds actually had or even on prem data centers had. So keeping data close to applications is, is relevant and it's fashionable one more time. And the fact that you can provide that autonomy to application folks to go launch their apps in the public cloud through this new architecture, using the bare metal service offerings to the public cloud where the bare metal offerings look like HP server or Dell server to us, I think recreates the same. So I think I'm a big proponent of the saying that says the more things change, the more they remain the same. And they actually look very much the same as 10 years ago. >>So how do you think that you describing the technolog technology, technological changes that have taken place, but really we're sort of back to where we started from, but how would you describe the ways, the differences in the ways that people work together, talking about the human beings who are actually using this technology? >>Well, uh, for one, uh, this notion of uh, converging teams and people is similar to the notion of converging, uh, machines, you know, hardware to pure software. I think, you know, what ever happened in our personal lives with the iPhone and the Android, uh, O S it's exactly what hyperconvergence data is. You know, we had all these gadgets and they were special special purpose, single purpose gadgets and we made them as apps and they were all together in this one, uh, sort of device. And then the device connected to cloud services. I think that's what happened in the enterprise computing as well. You know, compute, storage, networking, security, everything coming together as pure software is running the apps. And I think that has created the notion of generalists in it as well. Because as it matures, you can't have so many specialists. And just like in healthcare, you know, you can't have so many uh, specialist doctors when you need like a ton of primary care physicians and generalist practitioners and that's what it is going through as well. >>And so that's changing the skills that are in demand too from employers because you are looking for people who are sort of a mile wide and inch deep. >>Yeah. And in fact a, the inch deep is actually not a pejorative. I would say that it's a good thing because with automation and a lot of layering of software, you don't need to get deeper into the details. The weeds, especially if infrastructure computing goes, you know, what's our, is to really elevate it to go figure out things that really matter to the business, you know, which is applications and services as opposed to going and stitching together stuff that really can be done with pure software and a standardization. I know the level of standardization that operating models can bring with a commodity servers and fewer software select people go and do things that really are more relevant in this age actually. Yup. >>I was wondering if he did the close of the keynote, there was discussion of the tech preview of XY clusters. You and I've spoken a little bit off camera, uh, about this, but there is a lot of interest out there. You know, everything when you know, uh, Azure first announced Azure stack, it got everyone excited. Uh, to be honest, Rebecca and I were at the Microsoft, uh, one of the Microsoft shows last year and most of the attendees, we're really talking about it. So it's that kind of the buzz versus the reality of what customers are actually using. Where do you see, where are we with kind of that, that hybrid discussion and you know, why is Nutanix taking a slightly different approach, uh, than, than some of the others out there? >>Yeah, I mean, you know, this a hybrid cloud is another word for hyperconverged clouds and whatever HCI was in 2010 is what hybrid is today. So imagine 10 years from 2010 we're still talking about HCI, especially in the large enterprise as they won't barely begun to say look, private cloud equals at CA. I think that's been a sort of an epiphany moment for most of the CEOs of the global 2000 companies just in the last three years. You've been talking about it for 10 years now. So there's a bell curve of technology adoption. We are in the very early stages of what hyperconverged clouds will mean or what hybrid cloud should mean. I think doing it right is important because the market is large, you know, the ability to really move, uh, applications and infrastructure. I call them apps now, you know, the hypervisor is now in half because it can run in the Amazon platform, it can run in the Azure platform and that platform that they provided, billing identity, you know, recommendations and things of that nature. >>So on top of that, back from how do you go and in a put your app in the catalog, I think that's the overall, uh, sort of metaphor that I use. So in that sense, I don't look at the platform as a zero sum game for us. We just have to look at it as a platform where our apps can actually go and run. how does a company, you've grown quite a bit, but if you look at the overall market, you're still a small player compared to a Microsoft or Cisco or a Google out there. So we definitely think you have that opportunity to help simplify that, that cloud hyperconverged cloud experience as you said. Um, but uh, you know, how, how does the Nutanix, uh, get there? Yeah, I mean, I think, you know, um, and I say this to people who followed virtualization, the history of virtualization. >>Uh, when VMware was building virtualization, silver market was $55 billion. Storage was 30 billion, networking was 25 billion and not $110 billion market. When they meant to $4 billion, they just had to think about what does it mean to put a layer of software on top of all this stuff so people can drag and drop experience from one server to another from one storage array to another and so on. So there's enough value to add on top of that 110 billion with your own 4 billion in 2012 there are $4 billion company. Actually not right now. We're thinking about, okay, these things are the new platform. Where is the value in going and virtualizing simplifying and integrating the mall with a layer of software that becomes the new integration software for all things multi cloud. Yeah. So it's interesting when I connect the dots with that to Nutanix is going to be going through its own transformation and you've talked publicly a lot about, you know, you sit on the board of Adobe that moved from software scripted is challenging. >>What I want to understand is what does that end result of these subscription model? What does that mean for your customers and how they can, you know, change that relationship. Okay. I talked about this in my keynote as well. The why of subscription. I think the very fact that we've decoupled the entitlement, uh, from hardware was the first change for us. You know, the fact that software can live anywhere. And on top of that, what subscription delivers is this notion of residual value where you can say, look, if I have unused products and unused, uh, terms on, on some of these products, can I use them for other things? Actually. So it provides a very agile procurement framework that is very new to the world of infrastructure actually. And yet we've had a ton of shelfware in infrastructure in general and a on-prem software in general, even in the public cloud that a lot of shelfware do. I think the ability to really go and repurpose stuff for new things that you want to buy provides a lot of optionality to our customers. You know, subscription also is about bite sizing thing so you don't have to buy big things, you know, and delivering it in real time. So I think, uh, you will see more and more of a consumption model change towards subscription in the coming years. >>It talking about the value of Nutanix in this multi-cloud world and you're, and you're talking about how customers really want that optionality. We're here in Copenhagen. How would you say the U S customers are different from the European customers in terms of what they're looking for or are they different? You >>know, uh, they're very similar because there's ton of global companies out there who have local offices and such in the global 2000 has tentacles everywhere. Uh, I think in some ways where they do differ is when it comes to the partner community and the channel and the system integrators, they're actually more influential here in Europe and Asia Pacific than in the U S because most of the talent in the U S goes and works for companies like us. And, uh, most of the talent in Europe, in Asia Pacific, they work for the channel and the system integrators. So how we actually work with them and learn from them and educate them on the, on the transformation I think is basically the only thing that's different. All right. Steerage, uh, w one of the feedback I got from customers is something that I hear at the Amazon show. I'm inundated with so much new stuff, you know, I can't keep up with it. >>Um, what might you explain a little bit kind of the portfolio and also if you can just organizationally how you think of this. You know, when we hear, you know, Amazon does their two pizza teams and they scale is very different from a traditional software infrastructure companies. So it's a great, uh, a point in, one of my favorite sort of things to think about these days is how do you not sell things that sell an experience. It's very, very important to differentiate the two because you know, you can build a ton of things. And then the question is if you've left the integration as an exercise to the reader or to the customer and you're basically telling them, look, you can as well buy best of breed from other companies in integrated on your own. So the job of integration and to really sell an experiences has to be left, shifted to companies like us. >>And that's what we've been doing with our products. You know, we are really bringing them together. When you say all together now it's also about our products actually it's the portfolio around data, making sure that we are really bringing them all together. They can leverage each other. One sits on top of the other one tiers to the other. They can share common policy policy engines and things like that. I mean what we're doing with security for example, is bringing multicloud with the old world of micro segmentation. Actually, you know, there's a lot of integration that's going on yet we want to provide each of these GMs autonomy because you know, at some level, uh, they are all looking for individual use cases and workflows and they're looking for mastery, which is like how do I master, uh, what I do well with my customers, but in the purpose has to be more than their own actually know. >>And like you think about autonomy, mastery, purpose, you know, one of Dan Pink's philosophies of motivation are general managers. They're motivated if you give them amp, you know, autonomy, mastery and purpose. But at the end of the day, the purpose is customer driven. It's not driven by products is driven by customers. It's during my customer's experience rather than the general managers, things they're actually building to the customers. Just one followup. When I think about, you know, one of the challenges I hear inside customers and I thought we'd made more progress is still a lot of silos. I talked to customers that are like, well, you know, I, I've deployed Nutanix and I love it, but there's this group over here and they're doing something different and they're certified or they're starting to use it, or Oh my God, this developer team spun something up and didn't pay any attention. So, you know, it was supposed to get everything back under control and, and manage it and work with the business. >>But, you know, I feel like the customers haven't made a lot of progress on that journey in the last 10 years. What's your feedback from customers? It's very true. Look, I think, uh, what you just said is also about autonomy for the developers and autonomy for that other team and such. So you can't force fit everything into single size. You know, this one size fits all kind of a philosophy. That's where there's a bell curve of adoption in any technology. I mean, even today, if you think of the hyperscalers, you know, you might think that they have it all. They have 2% of the market, you know, and that's how big this market really is. So I think going back to understanding that each of these groups actually has skill sets that are different. They're used to doing things a certain way and unless you go and weave it with them, you know what I tell people is you want to walk to where the customer is before you walk with them to where you want them to be actually. >>So walking to where the customer is not going to the private cloud. You know, we could easily have said, look, let's banish all this. Let's build everything as an off prem cloud service 10 years ago. But he said, the market is not there yet. Similarly, we said we got to build appliances because right now the white box market is not there yet for the enterprise. Then when we came out of it, we said, look, the market is already there. Let's walk with them with pure software now subscription. We did the same with the underlying marginalization software below Nutanix. We said, let's walk the world where the customers, let's run on top of VMware if that's what it takes, and then walk with them to where we want them to be, which is an invisible hypervisor and such. So I think we've got to keep doing this. You know, where, let's remove the hubris from a innovation in Silicon Valley and a lot of hubris about these things that we know it all. I think when you try to go and understand and have the entity for the customer is when magical things happening. >>That's a fantastic note to end on a dear AJ, thank you so much for coming back on the cube. It's always a pleasure talking to you. Thank you. I'm Rebecca Knight for Stu Miniman. Stay tuned for more from Nutanix dot. Next.

Published Date : Oct 9 2019

SUMMARY :

Next 2019 brought to you by Nutanix. what this means to you to be here 10 years after you founded this couple. and to virtualize, simplify and integrate, you know, virtualize, simplify, I think back to some of our earliest discussions, uh, you know, and anything, the fact that you have to hop multiple switches to get to data. And the fact that you can provide that uh, machines, you know, hardware to pure software. And so that's changing the skills that are in demand too from employers because you are looking for people who to the business, you know, which is applications and services as opposed to You know, everything when you know, uh, Azure first announced Azure I think doing it right is important because the market is large, you know, the ability to really move, Um, but uh, you know, how, how does the Nutanix, uh, get there? to add on top of that 110 billion with your own 4 billion in 2012 there are I think the ability to really go and repurpose stuff for new things that you want to buy provides How would you say the U S customers are different from the European customers in terms of what they're looking for or I'm inundated with so much new stuff, you know, I can't keep up with it. You know, when we hear, you know, Amazon does their two pizza teams and they scale we want to provide each of these GMs autonomy because you know, at some level, When I think about, you know, one of the challenges I hear inside customers and But, you know, I feel like the customers haven't made a lot of progress I think when you try to go and understand and have the entity for the customer is when magical That's a fantastic note to end on a dear AJ, thank you so much for coming back on the cube.

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Sylvain Siou and Sammy Zoghlami, Nutanix | Nutanix .NEXT EU 2019


 

>>Live from Copenhagen, Denmark. It's the Q covering Nutanix dot. Next 2019 brought to you by Nutanix. >>Welcome back everyone to the cubes live coverage of dot. Next here in Copenhagen. I'm your host, Rebecca Knight along with my cohost Stu Miniman. We are joined by Sammy Zog LaMi. He is the SVP sales Europe, Nutanix and Sylvan CU. He is the senior director systems engineer for EMEA at Newtanics. Thank you so much for coming on the cube for you for returning. And this is your first time. >>First time. Absolutely. >>Well I want to, I want to start with you. You were on the main stage this morning and you were describing being one of the first few employees in France, working out of hotel lobbies, keeping all the promotional materials in your house and people not even knowing how to pronounce Nutanix. Now here you are for you six years later. Describe, describe a little bit what it, what, what this journey has been like for you. Being at Nutanix >>for this journey. Um, you know, is a, is a successful journey obviously, uh, where we started from scratch in Eva, uh, where we built a lot of relationship with the channel. We started to have our first stories with customers and, uh, you know, the only thing we could not, uh, you know, focus was the speed of growth. And I, if you told me six years ago that we would be four and a half thousand, you know, in this conference, I wouldn't have believed it. And I think the, you know, overall journey is a, you know, an accelerated journey of development and that we have, >>yeah, Sam, Sammy, prednisone side, a little bit about, uh, you know, we sometimes call it nation building, but, uh, you know, the channel of course, a very important, uh, you know, talked about some of the, kind of, the challenges in, uh, some of the successes as to what, what has made Nutanix so successful, uh, in, in your time. Yeah. I think, uh, >>you know, the technology is for sure a big element in this that is solving business problems. But when you think about it, there's many stories of great technologies that didn't make it or didn't make it big. So I think the openness of this company from day one, uh, to work with partners to work with an ecosystem of Alliance partners. Uh, we were also very open to share how the Nutanix technology is built and is working. So there's a lot of openness around your Hasise works. It's not a black box. Uh, and we integrate with the ecosystem. So for our positioning, which is mainly initially the data center, the large environments we have to integrate into customer environment, we have to integrate with existing technologies and uh, the fact that we are open from day one and we keep that line is helping a lot in the traction. >>I want to get into that strategy in a little bit, but I want to bring you into this conversation to Sylvan and, and just to have you talk a little bit about what you're seeing in the competitive landscaping, what, what are some of the things that Nutanix needs to focus on? Because the competitors are a really edging in. We are focused to deliver >>our vision and continue to build the pieces that are still under construction there right now. And to be back on the question about the partners, the adoption also come first from the partners before their customers. And really working with them on engaging with them was the result of the success was not just signing contract enabled them, but really engaging with them at customer sites. And as soon as they see the reaction of the customer, they can be believe in it. And we scaled very fast because of them. I'm wondering, get both of your comments. Talk about the, uh, the competition for talent. Also, when you talk about Nutanix over 5,000, the channel is very strong. It makes it a little bit tougher, uh, to kind of pull those pieces in. If you're Silicon Valley, Oh, there's this startup, I want to join, things like that, but have to imagine things are a little bit different. And I'm in Mia, >>I would say. Well, competition for talent is definitely here in Emir, especially on the topics that we are tackling in the cloud, the DevOps, big data, et cetera. Um, now, you know, we are not attractive brand, uh, you know, there's a demonstrated pass of development for our employees. So I think on top of being a successful company, we have a lot of proof points of building careers. So people want to join for the fun for the success. We are also to be able to fast career. That's helps now saying that it's still not an easy task. You know, there's a, especially the volume of recruitment we are doing, uh, so we have organized ourselves very well, uh, to onboard people, enable people and maybe be in a position to hire people that don't have all the skills but have the right DNA and then we can, you know, always teach the skills. That's the way we are. >>and on a technical side, uh, all the user's previous it vendor let's say, was looking for specialists of complexity. You know, what is the behind the scene and we are in different situation, meaning that we can start small first and we talk about the project of the customer. And until this project works, we cannot move forward. We cannot obsessive. So our situation is more consultative and being a trusted advisor of what they tried to achieve and not anymore on what we tried to build our own our side. >>That's a very important point. The mindset of successful employees are the ones that are focused on the outcomes. You know, they're not here to sell a product, they focus on project and the outcome of customers. >>So how do you find that person when you are, when you're interviewing your pool of applicants? I mean that, that is, that is such an important part of the culture here, this people first attitude and really being all hands on deck if a customer has an issue. So how do you, how do you know when you're interviewing someone that, that, that they have got their, the right DNA to be here? >>Well, first we knew before they, during the interview, because we are well connected on the market and we have sources of information about how they operate on day to day. Now, of course, of hiring so many people over the years helps. And there's a lot of small details that, you know, we can notice, uh, in, uh, in our recruitment process. I think we've gotten very professional in the way we recruit. We still have a lot of refills as well from employees, which helps in terms of, uh, you know, making sure we hiring the right DNA, but we want to diversify. We don't want people coming from the same background. We're doing a pretty good job on diversity, on every topic, you know, gender, ethnicity, background, uh, this is a, you know, pretty good success. Alright, so >>semi you, you've got a new role. So it gives us a little bit of insight as to your vision. What should we should expect to see as a strategy for Nutanix and EMEA? >>I would say first, uh, you know, three months on the job and I have no intent to break anything that works. Uh, I think there's a successful recipe in anemia, which is a legacy of Chris Keller Ross. Uh, lots of good methodologies, verse of good principles of working, no intention to change that and maybe the phase after that for MEA, but for the whole company is to focus on Australia. And we see that, you know, our technology is well suited for mission critical environment is well suited for strategic projects for customers. And maybe we should become the default, uh, you know, uh, vendor that you think about when you go for mission critical projects and you know, trust formation. Uh, I think today we do a very broad set of projects with customers. Um, tomorrow I would like customers to think first about Nutanix when they think about something that is critical to their business. >>And in the same way for partners, uh, if we can move from being a vendor with high grows, great margin to a vendor that is helping them transform, you know, their business model or the way they attack different segments, you know, then we will have achieved a good phase two. What do you see as the biggest challenges facing you right now? Well, the biggest challenge is inside clearly is growth. We see that in every area, every time we grow fast, then suddenly you need to change organization processes, your principle of working and you, you need to reassess yourself and your way of doing things. Even at pesonal level. Uh, that's the biggest challenge. I think we, if we are not constantly paranoid about re re assessing that uh, growth can break a lot of quality, uh, in the relationship we have with customers but also in our velocity. >>Oh, I wonder if you could bring us inside the customers a little bit. What are some of the key roles that you find in, you know, where does Nutanix has the best engagement with and you know, strategically where would Nutanix may be a change over time as to where they're, where they're engaging with a customer. >>So now there is no more question about the fact that part of the, it will be in the cloud part will be internally, some people will go more one side or the other side because Nutanix both technology >>on both sides, we can take care of old school application and be sure that can still run in the cloud. And on this society, if you develop an application totally distributed and so on, meaning a cloud native, we can run it on a Nutanix and all the platform looks like the pubic cloud for this application. So we are the unique situation where we can, we don't need to be in the cloud or outside of the cloud, meaning that we can give a strategy with the customers or what it can do. What is the good point, what is the most difficult to achieve on both sides. And also we provide a way to package application to deploy everywhere. We have all these governance tools on top of it because we know the new way of consuming the cloud is more open bar, which you need some way of controlling the situation and we are really trusted advisor on their strategy to define what will be their it in two, three or four years. >>Okay. So sounds like not just the infrastructure owner but talking to the application owner or some of the C suite that might make some of those broader strategic decisions. >>Yeah. Yeah, exactly. Uh, the platform works, meaning that there is no more cushion on that at scale. You get all the benefits that you can see on the, on the public cloud. Now it's more the way you consume it, you organize the consumption and also you've have those, the same of urine Mount whatever is the application, uh, to, to find the, to have the best place for this application. >>What would you say your, your, your here as you said, uh, at in Copenhagen, thousands of European customers all here under one roof. What are you getting out of this? What kind of conversations are you hearing? What's most surprising to you? Just to, I mean we're, I know we're only in the beginning of day one, but what, what do you, what are you hearing right now? >>Well, we talked to a few customers already and what's a very common pattern? Most of the customers I took so far, they really accelerating on becoming a service organization. So enterprise companies, they really want to organize themselves to be cloud ops. And even though we were talking about automation before, now they really are doing it and they are actually focusing on changing the skills of their teams, their organizations and of course the technology afterwards. >>Yeah. Uh, any, any particular is on automation. Cause I think back, we've been talking about automation my entire career. I agree with you today. It is a, you know, more substantial conversation on automation. Are there any particular as either in Newtanics portfolio where some of the kind of partner tooling out there that are kicking things along? >>So, uh, we talk about automation since a long time, but most of the time that was, you have an orchestrator, it's like a Swiss knife and you can orchestrate what you want, but at the end of the day, nothing was done. We believe that the platform must be automated by design, right? And everything need to be by design. So it's a, it's the difference between the, between the previous way of thinking, automation and now where the platform is totally it. >>I believe Leber GF said autonomous is what >>we were looking for. Yes. You got to the point. If it's not autonomous, why? Why bother? Yeah. Or we had examples of customers who launched private cloud projects and they had like 8,000 Mondays to build the orchestration of the private cloud. And honestly, if you don't have a a hundred thousand VMs to run, it makes no sense. So the fact that no, it's built in and it's not a project to have automation, you know, that makes sense economically as well. Great. Well semi and see you. Thank you so much for coming on the cube. It's a pleasure having you later, Rebecca. Thanks a lot. Thank you. I'm Rebecca Knight for Stu Mittleman. Stay tuned for more of the cubes live coverage of.next.

Published Date : Oct 9 2019

SUMMARY :

Next 2019 brought to you by Nutanix. Thank you so much for coming on the You were on the main stage this morning and you were describing being one of the first uh, you know, the only thing we could not, uh, you know, focus was the speed of growth. but, uh, you know, the channel of course, a very important, uh, you know, you know, the technology is for sure a big element in this that is solving I want to get into that strategy in a little bit, but I want to bring you into this conversation to Sylvan and, and just to have you talk Also, when you talk about Nutanix over 5,000, the channel is very strong. but have the right DNA and then we can, you know, always teach the skills. we are in different situation, meaning that we can start small first and we talk about the project of ones that are focused on the outcomes. So how do you find that person when you are, when you're interviewing your pool of applicants? And there's a lot of small details that, you know, we can notice, uh, in, uh, What should we should expect to see as a strategy for Nutanix and EMEA? should become the default, uh, you know, uh, vendor that you think about when you go And in the same way for partners, uh, if we can move from being a vendor with high What are some of the key roles that you find in, because we know the new way of consuming the cloud is more open bar, which you need some way of might make some of those broader strategic decisions. Now it's more the way you consume it, you organize the consumption and What kind of conversations are you hearing? And even though we It is a, you know, We believe that the platform must be automated by design, it's built in and it's not a project to have automation, you know,

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Craig Routledge, HPE GreenLake | Nutanix .NEXT EU 2019


 

>> Announcer: Live from Copenhagen, Denmark, it's theCUBE. Covering Nutanix.Next 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of .Next Copenhagen Nutanix. I'm your host Rebecca Knight, co-hosting alongside of Stu Miniman. We're joined by Craig Routledge, he is the vice president HPE GreenLake Sales. Thank you so much for coming on theCUBE. >> Yeah, good afternoon. >> So why don't you start by telling our viewers a little bit about HPE and GreenLake. >> So HPE is the part of the old HP empire that's focused specifically on the hybrid computing world. So in the data sensors, the hybrid cloud world, and the edge and we're providing technology and services to our customers and our channel partners. And will continue to do so. And the announcement that we've made this week here in Copenhagen, is the announcement of GreenLake for Nutanix. >> So I'm not sure how much of our audience is very familiar with it. I've got plenty of experience with the various HP cloud initiatives over the years. But this is you know, at it's core, as a service as my understanding and help us understand where that fits in a customers over all kind of cloud portfolio. >> Yeah if you kind of take it back to the go back to real basics, actually almost before cloud. The customers access HP technology and infrastructures through capital purchase, through leasing, and some cases through subscription models, as the industry calls them. And then GreenLake was born about nine years ago in fact to help customers match cost to revenue. So it's a pay-per-use model. And that's where it was originally born. Before really the cloud was almost it was kind of around but not really in any scale. And then over the years, we've adapted GreenLake to be the private cloud solution for many direct customers then for channel customers, for service providers and partners. And now we've added the Nutanix partnership as well which, we've been announced as being ready for sale today onstage. Which is great timing by my engineering team I'm pleased to say. They were up late last night finishing it off. So its gradually evolving but were not just doing the private world, we're increasingly working in an environment where the equipment is installed in a colo. But it's still dedicated to that customer. Its not a shared service. And we're also increasingly, through out analytics portal, connecting to the public cloud world. So we've announced we have significant partnerships with the public cloud providers. And we can meter and monitor the customers usage in that solution. So we can provide a single tool set that gives them the private cloud usage and who's using it, and connect them to the public cloud world so they can get the same functionality in the pubic cloud. So they can see how much our marketing department are spending on computing storage, and networking and virtualization et cetera. >> It's a very different way for customers to think about it and many ways it should become more natural. If I got it right, I heard you say, its by the VM, or the container or by a certain flash increment. Maybe explain that a little bit? And you know, when and where would a customer say, "Oh well I need an increment of something that underneath "has Nutanix." >> Ah well it's interesting, you make in interesting point there actually. It is about customers buying work clothes, its the same way you buy a film on Netflix, or you buy a series or you might choose to buy episodes two, three, five, ten and 12 but not the whole book effectively. Not the whole library. And you buy that by the units of measure. So in Netflix, its a video or something. In the GreenLake world, its by virtual machine, at the VRAM level effectively. It could be by container, so it's the actual kubernetes container level. It can be at the gigabyte of high performing storage level. So we've disconnected the linkage between infrastructures. So the customer doesn't choose that infrastructure. The customer gives us a workload, and then we specify how that workload is designed. We have some recommended architectures. We're just about to launch the second dissertation of our quoting tools, so that a customer can get a quote on their smartphone, or our sales people in the pilot stages will be able to produce a quote on the phone. Now when that moves into operation, its our service team that are monitoring the customers usage 24 by seven. We own the metering and the management technologies. So we can snapshot the customers usage in their infrastructure environment, as often as we need to. So on Black Friday, you can guarantee we snapshot every retail customer in our portfolio at least every 30 minutes. And if there's a financial services crisis, as various presidents pick a fight with a global trade war. Share prices bounce up and down >> Not naming names. >> And dollars go in different directions and the RMB goes you need to meter the usage very rapidly, very accurately, and very often. And that's what our metering technology does. Now the service part of this, is not only do we kind of make sure that's all running 24 by seven, part of our service is to do the capacity management for the customers. So we take that responsibility off them. And if we think that the portal is telling us and the intelligence built into the portal, and into the experienced service managers saying, "You need an upgrade, we need to upgrade this piece." Then we can produce a change control note, one or two days, sign it, and then we can get some more infrastructure capacity rolled in of the chosen architecture for that customer. >> Just describing what you were saying about the retailers on Black Friday, and then watching the currency fluctuate based on whatever our world leaders are tweeting about. How has this in your mind changed the way the business world works today? Just the fact that we can see all this information this real time data. >> Its changed the speed and I think it it's the change of speed at which companies like ourselves have got to operate. And I think it's changed the speed at which the IT teams inside the end customers got to operate. And they get, I think they probably got the harder job than we have. An IT manager in an organization these days, not only has to watch those macro factors, the dollar going up and down, Britain finally sorts out its position on Brexit, we won't go into that one. And the IT team have got to look at that and see the impact on the business. But they also got to cope with the very rapidly changing environment. And a whole user base, I mean I don't know if any of you I presume you had to download the app on your smart phones. You press it, and if it doesn't download in three seconds, you're going, "Is something wrong here?" and that level of expectation in terms of the delivery of new application requests, is inherent in the user base now. Particularly the younger people are coming through in the wave of early stage employees and our customers. They expect instant gratification almost. They want a new app. They're a bit vague about how they want it to run, but they want it today. Now. And they want to pay a low volume price per click basis. So that's kind of, we're partly reacting to many of those trends. Part of our solution is in fact we provide, if we think the initial sizes, lets just say we need 500 Vms. Or we need 400 Nutanix and GreenLake licenses. We always provide a buffer. And in the early stage, lets say its 20 percent buffer. And that gives the customer some overflow room. So not only when we provision above their utilization but without a buffer to de-risk it for them. At our risk. And that's to make sure the service is seamless. And that's something that IT departments are not used to. But it matches the expectation of the internalized, I call them the IT consumers really, in business. Or customers of a bank. You know you dial your bank up on your app and you want to know what your balance is. And if you want to move money from that account to that account, you want it to go straight away. But I had a chasting experience on Sunday. My bank, they've got the app is online on Sunday. But they don't move money on the weekends. Am I'm like what? (chuckles) That was a bit stunning. And so my expectation is fueled by this kind of instant society that we live in. Yeah. >> So its order able now? >> Craig: Yes. Its order able now, we finished it >> Available? >> Available within 30 days. I mean, we think we'll have it available by the end of the month for delivery. >> Great and from a customer standpoint, will the customer be asking for Nutanix GreenLake? How does it, how do you give them the decision tree or is it a customer saying, " I wanted Nutanix." >> We have some people that are far more technically oriented than I am, technically literate than I am. We have some pre sales specialists inside the Nutanix team and inside the HP team. And we have some sizing tools as well to help us. So if the customer comes to us and says they want a particular workload, because we've expanded the choice, if they are talking to HP we'll look at what's the right solution. And if its Nutanix, then we use the Nutanix pre sales teams to help us. And that seems to be a very popular message in the marketplace. And is resonating very well. So we're helping the customer make a choice and obviously in a indirect motion, the partners will be helping the customer make that choice. And then coming us to, they'll specify the technology solution and they'll come to us with a specification. We'll turn that into a detailed specification. And a detailed cost and contract. >> So just GreenLake has been around for nine years now is this the first HCI based offering in the GreenLake portfolio? >> We've been working on the, we've had GreenLake on SimplyVity, which is the HP owned HCI solution. Two and a half, maybe three years now. And very successfully, its working very well in a few large cases. But it works different it works at a different level with different scaling parameters. So this is actually, the Nutanix partnership, and the reason why the two CEO's were excited, was this gives the customer another choice. And it gives them another choice other than the default virtualization engine, which everybody uses. And it also brings in the Nutanix expertise in end user computing, they call it VDI as I would call it. But that expertise and in the database world, it brings their expertise in that space is very valuable to us. So it augments our portfolio, and it brings two solutions to them. Not just the GreenLake solution, pay per use solution. But it also bring the proven HP server technology into their appliance portfolio. >> And the alignment on the optionality ] is really what is also driving this. >> Yes. And it is, we're both genuinely believe in customer choice in options. If the customer only got one choice, A: you've only given what the customer one choice and you might win or might lose, but you're going to have a resentful customer. If the customer says they want to go with HP and we only give them one choice, or can only give them one choice. Doesn't make for a long term relationship. And certainly I think both companies, HP clearly we believe having you know, lifetime we value a customer for its lifetime relationship with us. So its very important that we offer the customer choice, then narrow down to the right solution, refine that solution and draw it up into a contract. >> Excellent, so it's the right choice. Craig Routledge you are now a Cube alum. Thank you so much for coming on theCUBE. >> Thank you very much Thank you. >> I'm Rebecca Knight for Stu Miniman. Stay tuned for more of theCUBE's live coverage from .Next.

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Nutanix. he is the vice president HPE GreenLake Sales. So why don't you start by telling our viewers So in the data sensors, the hybrid cloud world, and the edge HP cloud initiatives over the years. And we can meter and monitor the customers usage its by the VM, or the container its the same way you buy a film on Netflix, and the RMB goes you need to meter the usage Just the fact that we can see all this information And the IT team have got to look at that Its order able now, we finished it by the end of the month for delivery. How does it, how do you give them the decision tree So if the customer comes to us and says And it also brings in the Nutanix expertise in And the alignment on the optionality ] If the customer says they want to go with HP Excellent, so it's the right choice. Thank you very much I'm Rebecca Knight for Stu Miniman.

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Rajiv Mirani, Nutanix | Nutanix .NEXT EU 2019


 

>>lie from Copenhagen, Denmark. >>It's the >>Q covering Nutanix dot Next 2019. Brought to you by >>Nutanix. Welcome back, everyone to the cubes. Live coverage of Nutanix. Stop! Next here in Copenhagen, Denmark. I'm your host, Rebecca Knight, coasting along side of stew minimum. Of course. We're joined by Regime Mirani. He is the CTO clad platforms at Nutanix. Thank you so much for coming on the Cubans. You need >>to be here as usual. >>So you were up on the main stage talking about your guiding force. Your mission to make enterprise computing so reliable, so ubiquitous that it's invisible. >>You don't think about >>it. You don't even get a little No, I mean, look, >>if you look at any successful technology, consumer technology doesn't need to be aware of the details around it, right? I mean, take cars, even because the first introduced you probably had to understand Rick operate. There was how it all works. Remember for water in the radiator. But most people don't know how to do that today. I wouldn't know how to do that today, even though my Utah actually had to do some of those things. Um, that isn't the point. of the cars or self driving. Now the same thing should happen to computing. And we spend way too much time today just doing things that keep the light. Don't nights on. Just imagine infrastructure patching things up, grading them. I really should be something that not what idea is doing i d should be focusing on the business, delivering applications that their customers need and not so much on managing infrastructure. >>Rajiv, that one click Simplicity is so important, yet we know things are becoming even more complicated. Bring us inside a little bit that you know, you've got 14,000 customers. Guess and there's been a major, basically rewrite of a less to be able to be ready for all of the new ash cloud Native envy me obtained, you know, you name it all of these things. How do you balance getting all of this new stuff up with making sure that you keep that simplicity and don't make things for all of your customers while all the jet engines, uh, you know, >>it takes constant effort. It takes a conscious effort to make sure that things are in drifting away from our goal of being simple and to be frank. At times it has and you know, we periodically to audits off all our work floors. Make sure that as simple as you think they are and haven't drifted over time. And occasionally we do find some rail clunkers and have to go back and fix those things. What >>makes it >>different is that we start with a fairly opinionated view on how things should be done. The idea is to make it simple for 99% of the people, while still offering the all that washed options of one person power users would need them and making sure that we understand what 90% 99% of people need. And focusing on that is very important to a lot of customer focus study sort of design reviews, but also this constant going back and you're taking work feel like we m creation like provisioning of'em. When he started, it was pretty simple right then, as we started adding more and more options eyes, this thing going to use a PC I passed through isn't going to use this option. That option suddenly realized that now they're 30 things that people are feeling into provisional we have, most of which nobody cares I care about. So you go back, read I tte keep doing that again and again and again. >>So rich Eve It's one thing when you talk about living on different servers, whether it be super micro underneath or Delhi Emcee Lenovo H p e. It's >>gonna be a >>little bit different if you're talking about where you're going with H p E Green Lake with, you know, the X in AWS that you talk about when I talk to people, you know, it's like, Oh, I'm trying to use terror form and you know, But I have to write it. One way to work with Amazon. I have to write it another way. If it's, you know, azure G C P S o. You know, will Nutanix be able to keep that simplicity and bring, you know, homogeneity to thes dispersed invite? >>Absolutely. So the point is, watch a layer of abstraction right the way we are going to public cloud away we go every server winter out the way of doing things and sigh all if it starts with the hyper wiser and the story of stock and networking with three layers of abstraction. And if you have the same three components everywhere, everything we built on top of that remains exactly the same. Prison was the same on a P S. On the same. Everything looks the same. So higher level constructs like calm and so on don't have to be aware of what the actual substrate is creating a calm blueprint, whether it works on ZAY on AWS or whether Trump's on SX or whether runs on Nutanix H way. The blue blueprint remains exactly the same. Now, if you want to consume more, service is if you want to consume. So this is an Amazon, which are not available on premises. You want to use things like auto scaling groups in Ec2. Sure, you could then create blueprints that our customers we're putting in the substrate. >>So, in terms of this, you said, you start with a very opinionated place of where the customer is well, First of all, it's based on customer feedback and customer surveys. And so where were are you right now in terms of where the customer is? Are you meeting the customer now, or is the customer ahead or what? Where would you describe that? I think it >>depends on what you're looking at. If you're looking at the core products, absolutely, the customers are with us. They were ready to consume. They actually drive a lot of the innovation that we're doing. We're feeding, feeding back changes that we could be doing to make things even simpler on the private cloud side that's getting there. I think we get a lot off feedback on files on on present pro on com on on Flow because those have started getting a lot of adoption in the market, and we do get a lot of feedback on them on. So our newer products that you started a war being more recently, it's a more collaborative process. There were actually working with customers directly understanding their problems on dhe, moving a roadmap forward based on that. So while it's early in terms off adoption in production, the whole process is very collaborative in those situations. So we really are very close to the customers there. >>What are some of the biggest customer problems right now that they're facing what's what's keeping them up at night and therefore keeping you up at night? >>Security is always a big one. Complexity, people skills. All those things are big problems. In fact, one of the biggest things like that was just training enough people to handle all the complexity in a data set. Is the Morrigan removed from that? The more they don't have to focus on that, the easier you make their lives. The other thing is just a lot of time to spend on routine activities which, which acquired disruption to service is right. This is something we've talked about before. Why does it Why does it require a legacy three tier system to have maintenance windows and downtime to do an upgrade? Google our has downtime. Google is never down for maintenance. Doesn't mean they're not already there waiting all the time. So how do we bring that same kind of capabilities on premises that's gonna focus our long power? >>So, Rajiv, when I'm talking to users out there, when they talk about all of the items that are out there that they need to deal with and the routine task automation is something keeps, you know, coming up. So tell us where automation fits into some of the new things that you were talking about today in this week with your customer? >>Yeah, automation >>for us. Waking automation in three steps anything that's automatic better be safe. First of all, safety is paramount. Started security. It has to be simple, and we talked about how calm provides for that. And then you can start adding in this new wave off technologies around artificial intelligence and machine learning. And it's not so much about automation right now. It's all gone to me. It's it's autonomous operations, not just scripts. That due to a task on dhe, that's >>an area >>we invested in very heavily early on with our prison pro product way, build our own patented or thumbs for machine learning applied them to operational metrics like capacity planning. And what if modeling and dynamic alerts and what we've been doing with that is extending that more into the application layer so that not only can you apply these algorithms to CP when memory, we can actually get insights into Hey, the Leighton see on this particular application looks somewhat unusual, or the amount of cash available on a sequel server is unusually low and act on those, and the other part is acting on on alert. Something happens. There's a human being need to get in wall to solve for that. And if it does, then well, it's not really automatic. Right? So that's the other part that we introduce, which is a cross for a product which lets you define these action chains that automatically, uh, what about to be triggered when Annie went on alert takes place, they can go ahead and fix the problem. But also, you know, simple things like send your slack notification or an email locked. They went, maybe create a snapshot of your wee am so that you could go back and be back problems later. All that sort of thing made really, really simple. >>Yes, it goes back to the simplicity and the invisibility to this. >>Yes, yes. Uh, autonomous data centers, by definition, have to be invisible, right? If if if If you're to get involved in marriage and autonomous Data center, then what's the plane? It's a point. Exactly. So the whole idea is that, uh, human involvement in day to day operations against solo that everybody's focused on applications on line of business use cases. >>Rajiv, when it when it comes to those applications. You know, you talked about some of the new enhancements like envy me on and obtain, You know, Where are your customers today? You know, Are there any interesting applications that you're seeing them deploying today? Ah, Pattern. I've talked about the last couple of years of the Nutanix show, is modernized the platform and then modernized the absolute top of it. Things like container ization. I'm sure to bell curve in a journey where all the customers But you know, what are some of the patterns that air starting emergen where they finding success? >>Yeah, This >>whole wave off new applications around data pipelines with Kafka spark things like that Apache stack effectively which are putting more more off load on storage in particular. So that's that's one area. We see customers looking for more performance. But >>even, >>you know, some of the traditional ah traditional uh, applications like ASAP Hana and epic and meditate expanse. They also have patterns which can benefit greatly with some of that wants wants that we have been making and gets a technical issue. No, The size of the working said with it all fits and car and on sst was spitting on magnetic drives. But something like we've been doing is moving the overheads. If you do have a miss and you go to slow a media, you still get good performance. And that's really how we're getting good to the new. >>Well, yeah, maybe without getting, you know, we don't need to go drill down into the core of the intel chip everything. But you know, Nutanix doesn't just take off the shelf stuff and, you know, put a box together. It's software, and there's work that happens with your partners in the ecosystem. Give us a little flavor as toe. You know where you're making the investments and where some of those partnerships and integrations or a key? >>Yeah, So on the platform side, Ah, a lot of the investments happen in validation of the platforms, making sure that we're ahead of the curve in adopting technologies but also feeding back from our side things we would like to see in the platform. Right? So how do you adapt things like R d m A. To handle not just the traditional work with the happy converge workload? How do you essentially look for things in this new class? of memories that would benefit from data locality for us. So that's one class off partnership that we have the hardware vendors with GHB, with Intel, with the IBM, a whole bunch of people. But >>then >>we also have partnerships up the stock these days with companies like service. Now, with we for backup for for our mind product. I think you saw a little bit of that today. It's a whole bunch of things happening across all areas. >>One of the things that it really comes across at this conference is just how strong Nutanix culture is. The company culture, the humble, honest, hungry and another word that's creeping in now is resilient. I'm wondering if you could talk a little bit about your division of the company and describe how the company's resilience, the employees and the company itself has really displayed itself. >>So, you know, as it any company you know, Any time you go through the kind of growth we have, there's the forward momentum that everybody sees. They also a lot of setbacks that people don't really see, and they've been a whole bunch of us off these in our history. They've been areas where literally. The product has has a floor which is so fundamental we call it internally a near death experience. What's really great until again, from an engineering point of yours, how the teams come together at that point instead of these war rooms, even working weekends, Everybody's there. Everybody's on it and nobody talks about. Hey, look, where's my work? Life? Balance of things like that, especially when they're the customer in world. If there's if there's a problem that's causing customers outages, our engineers will give up everything. They'll give up everything and not just at work with their lives to make sure that gets fixed. And that has helped us get Basti setbacks get back in stride. Happens last Now. It used to happen a lot earlier, but spill this real culture resilience from the big *** in the early engineers. >>All right, Rajiv, what's exciting? You going forward? You know you don't have to touch on this one. But you know, when I saw at the end, the site clusters and hibernate feature was something that was like, Oh, yeah. I don't think I've seen that as to how I could make sure I save my data be ableto, you know, Shut things down. Maybe start there. But give us You know what a little bit. Look forward as to where the team's playing. >>Now, that's kind of, >>you know, thinking that detail thing that you have to do. What, you want to launch a new product, right? Okay, look, the whole point of doing doings, I clusters on Amazon. One of the biggest use cases. This cloud bursting cloud busting is not just about increasing your workload size, scaling it up at some point, you want to scale it down? How do you do that for state for work? Stateless. It's easy. All I'm registering Web servers over that sort of my way, they're gone. But our database that I scaled out over there well, that data can't go away. So we had to find ways to essentially solve for those from. So that's how the hibernate feature came around in general, The bigger question that you asked about, You know what I'm most excited about? I >>think this >>whole convergence of private and public cloud with same stack on both sides is a new new tank. It really hasn't existed before. Um, the father applications can now move back and forth seamlessly between public cloud and private cloud without rewriting without re factoring without a big lift and shift is very, very interesting. But by itself, it's not enough. Um, the flip that's missing is what about data movement? What about if you have your data and Amazon and I want to move it on premises? That there really are no good solutions of the Amazon doesn't give you a P eyes on dhe the tools to do that. So I think data movement's gonna be a big thing. And then Billy, a common service's tack on board because it's not just networking, storage in and compute anymore, right? If you're an Amazon, you're probably using all kinds off. Networking service is security groups. Ah, Route 53. How do you take those kind of service is and also make them available on premises. >>So, Rajiv, is there anything you've learned as a team when you look at AWS outposts or Oracle clouded customer, we've had a few years of talking about, but not a lot of deployments yet, so, you know, not saying you're late to the market, but you know what would have been able to sit back and learn from what has been done so far. >>So the >>reason we >>a little bit late to the market is that we think of solving a problem which the other windows are not, Which is kind of what I alluded to before that is that how do you support both the legacy applications on the cloud Net Cloud applications? How do you provide for migration both ways? Applications of a born in the cloud and now you want to move them on premises or applications of a born on premises and you want to move them to the Cloud Outpost is great. I think it's a good good product of technologies that AWS are thinks that hybrid is the right strategy, but it's also one problem. It's also the problem off cloud applications running on premises it does not solve for the problem of legacy applications running and cloud right, that is just a cz difficult as ever. That's that's not become any easier without force. Similarly, if you look at what we are very swing with AWS, it's also legacy applications going going to AWS. But in doing so, they don't have access to all the different networking services that AWS offers because you're not running and a sex, and you're kind of running a different networking start tonight. So with well, thought long and hard about this problem. And I said, Hey, look, we're not going to take the easy answer over here. You can take Take our stock, which is known to run both legacy and cloud native applications. If probe in that on Internet natively into Amazon so that you can use Amazon service is you can use our service is you can a legacy. Applications can run more than applications without giving up. Anything on that, I think is why signal this longer? But I think it's a more powerful solution for the long term. >>Thank you so much for coming on the Cube. It's always a pleasure having you on my back and see us again. Thanks. I'm Rebecca Knight for stew. Minutemen stay more of the cubes. Live coverage of dot Next Nutanix here in Copenhagen,

Published Date : Oct 9 2019

SUMMARY :

Brought to you by Thank you so much for coming on the Cubans. So you were up on the main stage talking about your guiding force. Now the same thing should happen to computing. that you know, you've got 14,000 customers. Make sure that as simple as you think they So you go back, read I tte keep So rich Eve It's one thing when you talk about living on different servers, whether it be super micro underneath you know, the X in AWS that you talk about when I talk to people, you know, And if you have the same three components So, in terms of this, you said, you start with a very opinionated place of where the customer So our newer products that you started a war being more recently, it's a more collaborative process. on that, the easier you make their lives. of the items that are out there that they need to deal with and the routine task automation is something keeps, And then you can start adding in this new wave off technologies around artificial intelligence So that's the other part that we introduce, which is a cross for a product which lets you define these action So the whole idea is that, uh, a journey where all the customers But you know, what are some of the patterns that air starting emergen like that Apache stack effectively which are putting more more off load on storage you know, some of the traditional ah traditional uh, applications like ASAP Hana But you know, Nutanix doesn't just take off the shelf stuff and, So how do you adapt things like R d m A. To handle not just I think you saw a little bit of that I'm wondering if you could talk a little bit about your division of the company and describe how the So, you know, as it any company you know, Any time you go through the But you know, when I saw at the end, the site clusters and hibernate feature was something The bigger question that you asked about, You know what I'm most excited about? really are no good solutions of the Amazon doesn't give you a P eyes on dhe the tools to do that. yet, so, you know, not saying you're late to the market, but you know what would Applications of a born in the cloud and now you want to move Thank you so much for coming on the Cube.

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Nutanix Keynote Analysis | Nutanix .NEXT EU 2019


 

live from Copenhagen Denmark it's the cube covering Nutanix next 2019 bought to you by Nutanix gut morgen cube inators we are here in Copenhagen Nutanix dot next I'm your host Rebecca night along with my co-hosts to minimun what what I what a what a beautiful day in Copenhagen it's such a pleasure to be co-hosting dot next with you this is a company that you have really what been watching for a long time we're here celebrating ten years of this company I'd love to just get your first uh flick off the cuff thoughts what do you think about this company how has it changed since its inception ten years ago Chuck Rebecca unfortunately is the only Danish that I know so so hopefully you'll bring that but super excited it's the ninth dot NEX that we've had the qubit which is all of them that's the eighth one I've had the pleasure attending and Rebecca as you said uh you know I've watched this company since early early days first time I went to Newt annexes office that the paint was drying on the wall there and D arrives actually the CEO founder of the company showed me here's actually from a real estate standpoint we're going to expand here and move here and if things go well like we think we will move across the street and we can really build out a corporate headquarters and actually all of that has happened so ten years of celebration here over 5,000 employees there are some things that have not changed at all from the very first interview that John Ferrara and I had with dirige it was talking about the complexity of building distributed architectures and software what what Nutanix has learned from the hyper scale players absolutely impacts what they're doing but this landscape has changed so greatly you know you know this was originally everybody thought about it was you know that that term hyper-converged infrastructure came out it was about appliances and how many boxes you have but at the core it always was software and today we're hear them talking about how you live in that hybrid and multi cloud world all of these software pieces many of which you know seem to have it they're loosely coupled with the the core a OS software which itself has gone through complete revision to be ready for cloud native the latest databases all the new things so we know there is so much change going on in our industry um but but I saw what was built here is a culture and a company not just a product and so it is a celebration I love do they started with some of their early customers and partners especially here in Europe so very international flavor of course over 50 companies countries represented at this show we can see the the energy behind us with the expo hall here and yeah you know Nutanix have been public now for about three years going through a lot of transitions and lots of stuff for us to dig into over the next absolutely we're gonna we're gonna get into all that one at one of your tweets from this morning words where you were watching the mainstage and you said Nutanix is finally starting to answer that question what is the value of Nutanix in the data center you have a devoted Twitter followings do so we're all dying to hear what it was how do you see them answering that question it isn't enough well it's actually how they fit into the hyper scale data center because we know where Nutanix fits in the on-premises data center that's where they've lived but as customers are figuring out and you know the you know the thing that gets talked about a bunch here is you know the technologies that you know most of the customers use here is virtualization in VMware of courses that still has a dominant position in this environment while almost half of all new tannic snows that shipped in the last year use ahv the Acropolis hypervisor which is free it's by Nutanix it's based off of the KVM open source the rest of them are using pregnant predominantly VMware it's a little bit of hyper-v in there but when you go to that cloud environment I want some of the same software stack I want to be able to be able to put there so right there's one of the Nuggets that they showed towards the end of the keynote today and they've teased it out a little bit over the last year it's what they calls AI clusters so that is their stack or what they call X in some of those clouds the first one interestingly enough is is AWS and I say interesting because Google has been a solution that Nutanix has been working on but AWS is actually opening up bare-metal instances so it doesn't mean you know we take our stack and we put it on the side and we have specialized hardware it's the ec2 bare-metal instances that we're going to be able to run the new Tannis software and we've seen a number of companies out there pure storages one-day Volante and Lisa Martin were at that show not that long ago talking about you know if I am truly software and I'm independent of location how can i integrate into some of these environments so that's where we see Nutanix looking to go it's in tech preview with AWS GCP something they can do for demo environments but it's not yet open to be able to put in production environments you know the hope from Nutanix and others is that Google will open that up Google is position themselves in the open cloud and then azure will be there too so other clouds so when customers choose their environments and their own data centers they're hosted environment the public clouds we know there's going to be a lot of moves and changes and it's not going to be a one-way or a one-time thing so I want to get this as solutions that give flexibility and allow me to place where I want to and then move things as my strategy needs to adjust so the really interesting stuff definitely something what will geek out with talking about the competitive landscape this is a company that is that is a solid number two of you you've talked about this a lot in your analysts reports and at these various shows too VMware if this is a this is a two horse race there's a lot of money to be made in this market where do you see this is a company somewhat under pressure but where do you see Nutanix strengths and where do you see its biggest obstacles to overcome especially as it as it goes head-to-head with VMware yes so from the early discussion about hyper-converged infrastructure it is down to two companies and it doesn't get talked as as much as it might have a couple of years ago um there were some of my peers in the industry you know three four years ago there were like 30 companies out there there were a few acquisitions Cisco made an acquisition HPE made an acquisition you know VMware has their offerings out there but really it is to you know lead horses out there if you talk from a revenue and a dollar standpoint it is VMware and their partner ships their Dell of course has did the leading offering from VMware and then Nutanix is strong and Nutanix is growing customers they've got over 14,000 customers they added over 3,500 in the last 12 months so growing strong good growth the transition from being both you know soft soft rose at the core but really kind of ridding themselves of the hard we're going to full subscription and software model has been increasing their gross margin they're up to about 80 points of gross margin up if I remember right about three three and a half from from a year ago it has moderated their revenue because if you look traditionally and say okay what's their bookings and what's their Billings it is flat even down a little bit but that is because you're shifting from well I'm pulling along a whole bunch of stuff that I'm really not taking margin on to pure software so they believe they're past the toughest piece of that transition and I'm sure Dee Ridge will be talking about that they've done the faster transition of any company that's done this he sits on the board of Adobe Adobe went to that subscription model from this software subscription so they're doing that on but the big change is really if you talk about okay you know Nutanix is number two well that's the hyper-converged market that's what we were talking about a couple years ago when we're talking the multi cloud market you're talking about companies like Microsoft in Google and Cisco and of course VMware competing there and Nutanix would not be one of the first ones that I would mention but they do have their well positioned to help their customers and what we need in cloud is the simplicity that hyper-converged solutions like Nutanix brought to the data center so Nutanix has that opportunity to reach a much broader audience and a much broader market to go from the 14,000 customers they have to literally hundreds of thousands of companies out there that need these types of solutions and if they are to be 10 years from now at they're 20 years looking back and saying where do they fit in cloud where are they as you know a true you know technology software company for businesses that is the mark that they will need to make you're what you're saying about the simplicity that is what that is the message that we are given here today is that this is all about simplicity choice and delight make computing invisible and do you think I mean that that's so that's their message that's that's the that's the marketing gambit here altogether now do you think that is it is it going to work I mean this it is it is clearly what you say that the market needs but is does Nutanix have the staying power so Rebecca I I think you'll agree what's nice is when you hear the customers out on stage you know they actually give you the reality and it is you know in the early days of these shows it was I loved Nutanix it gave me my weekends back the quote that I had from a customer that I spoke to getting ready for this show is what I loved about this they actually had a customer that the main IT staff was not really in favor of going Nutanix they were certified and knew how to use the existing hardware and software and it spent years working on that um and they followed the rules and he said I don't want IT to follow the rules I want them to try things I want them to break things um you know I want them to be able to get ahead of the business and not just meet the requirements so he said we're spending we're ramping up our spending on training and education than sending them to events like this and Nutanix is an enabler because it doesn't just work it exceeds their expectations it is better performance they have Headroom to be able to try things and throw things at it and that is exciting so it's not just as I said oh this interesting box that I stick in a corner and I don't worry about it it is changing that that culture something I've been looking at you know can some of these technologies actually drive some of that cultural changes because traditionally it's you know executive mandate you put something new in and everybody fights against it so some of this can actually be from the ground level up is I get into these tools and solutions and it changes my workflow it changes how I work between groups how do I get the developers involved there was a lot of talk about the applications the messaging that they unveiled here all together now that that resonates with I can't just have my database my apps and my data itself in siloed as to who can access it and who can use it and have to worry about oh I need nine months and hundreds of thousands of dollars to do anything I want to be able to you know IT needs to be not no or slow but go I shout out you know Cuba Lum Alan Cohen who actually interviewed at the first dot next so he was you know early supporter of Nutanix and you know that that's what the kind of the developer driven mantra is you know IT very much working with the business and if it can drive innovation I mean Rebecca we've been talking important female leader at the moment but exactly talking about how technology can drive cultural change within a large organization because Nutanix is a large organization now it's it's only ten years old but it is it is not a start-up it is it as large complex exceedingly complicated organization and so how do you drive innovation creativity change collaboration communication between different silos these are all these are all topics that we were going to delve into today another word we keep hearing a sort of a cultural buzzword at this conference is resilience and we're going to on the main stage we're going to hear from Caroline Wozniacki who is a very famous tennis player we're gonna hear from the CEO of Noma who was of course Copenhagen's famous kuelen Airy delight and of course Kit Harington yeah so anybody that watch Game of Thrones um you know Jon Snow was definitely resilient to be able to last the eight seasons and everything that happened across it so Andy rich you know one thing we really respect you know we've watched him since the early days he is very thoughtful as to how he goes and when he actually said to me yesterday's it's do you know we are you're going to hear some of the same words that some of the other vendors but the you know the why and the how underneath that for us is different and that's very important and especially in the technology space that that nuance and the you know really how's that work in how does that put together and not just that we can do it but is this the right way it doesn't make sense so they are thoughtful about how they do it and and they're moving forward so you know they definitely believe they're positioned well for the next phase of their journey and always it's been a pleasure to you know watch this and you know to talk to all the the builders the dreamers and yeah dreamers believers and builders is what they came out this morning so well we're gonna be we have a lot of great guests on the show today I'm so excited to be hosting here with you in Copenhagen at this next dot dot next so we have dirige Pandey coming up next i'm rebecca night force two minimun please keep tuned to the cube you're watching the cube

Published Date : Oct 9 2019

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Breaking Analysis: HCI Spending Data Shows Customers Continue Investment


 

>> From the SiliconANGLE Media Office in Boston, Massachusetts, it's theCube. (techno music) Now here's your host, Dave Vellante. >> Hi everybody, this is Dave Vellante and welcome to this special Cube Insights, powered by ETR. We've been running these Breaking Analysis Segments and today we're going to talk about some spending data that shows that there's continued interest in hyperconverged infrastructure. So we've been running these segments over the last several weeks with our partner ETR. They've got a database of about 4,500 IT Practitioners and CIOs. They go out quarterly and ask spending intentions. So we've been sharing that, along with our opinions. These are completely independent segments. I want to disclose that a number of the companies that we're talking about today: Nutanix, VMware, Dell EMC, Cisco, HPE. They sponsor theCube, but they have absolutely no input into editorial. They don't affect our opinion in any way, shape or form. So let's get into it. I'm here with Stu Miniman. Stu is an expert in this field. He's covered the space. Stu, let's look at some of the fundamentals. What do people need to know... Alex, if ya put up the slide, Stu, maybe you could talk to it. >> Yeah. Dave, thanks. I've been watching you have some fun with this. I enjoyed swimming in some of the data here and as you know, Dave, we've been watching since before hyperconverged infrastructure, or HCI, was a term that everybody talked about. We've been looking at how these hyperscale trends are going to impact the Enterprise. We put out our server SAN research years and years ago, so we know all these companies really well. And despite the latest AI and cloud and everything, the data shows, HCI, the simplification of the data center, building out what we would call True Private Cloud is important today. So right, we wanted to know when you look at the data, first of all, how are the vendors doing? Who are the leaders in this space here? There were a whole number of startups that came in this space. When we first analyzed the market it was companies like Microsoft and VMware that owned the operating system we thought would be hugely important. If you look in the big names this environment: Dell partnered with everyone, of course they bought Dell, bought EMC, which included a stake in VMware. What's that relationship with Nutanix? How is that shaping the market? As well as how is cloud impacting things? Both from a spending standpoint, has cloud sucked away revenue from HCI as that specter has overhung everybody in the IT space? And also, how does HCI fit into multicloud and how does that fit? >> Okay, great. So thanks for that setup, Stu, now let's get into some of the data. Alex, if you bring up the slide, the next slide. This is spending intentions for Nutanix, VMware and some other vendors. I'll go through that. But it's basically showing Nutanix and VMware are fighting it out. You know they're in this internecine battle and in social, and (chuckles) there's a war goin' on, because there's big money to be made here. So for those of you who are familiar with these segments, this is data from Enterprise Technology Research, from their July 2019 Spending Intentions Survey. So they're asking about spending intentions for the second half of 2019. The end of the survey, out of the 4,500 people in the panel, 1,068 responded to this survey. So on the left hand side you see the vendors: Nutanix, VMware with vSAN, Dell EMC with VxRail, specifically. Then SimpliVity, and then Springpath, or Cisco. So what the chart shows is what we call, Net Score. And net score is calculated by taking the red, on the bar, which is, we're going to leave the platform, that's the dark red. The lighter red, which is, we're going to spend less in the second half. The gray, which their spending's going to be flat. The dark green, or the evergreen, which says, we're going to increase spending. And the lime green, which I'm going to add to the platform. You take the green, minus the red, you get net score. Higher the net score, the better. You can see, Nutanix and VMware with vSAN are leading the pack. And then we'll go through that. But then you see, Shared Accounts. That's the number of indications for spending that they received out of those 1068. So Stu, what is this data telling you? >> So first of all, Dave, it confirmed kind of the general market share numbers that we hear out there. The vendors that track that on quarterly. VMware has the most customers, has the largest revenue, and their largest partner for that, of course, is Dell. VMware and Dell go to market, joint product development, joint engineering, joint go to market and it's the biggest piece of vSAN, so that's where we specifically wanted to look at the VxRail. And vSAN and VxRail, doing very well. They're adding new customers; was interesting to me that you saw VxRail kind of ramping up a little more on the, attracting new companies, but also looked to be losing some on the tail end of the dark red. As opposed to vSAN in general, is a little bit more stable. We know how many thousands of customers they have out there, and Vmware's a software story as opposed to VxRail is that full appliance. Nutanix is the second horse in this two-horse race that we're really talking about here, from HCI. There's some discussion in the marketplace after two quarters being down, is Nutanix showing weakness? What's happening there? The most recent quarter announcement was that Nutanix is doing well, seems to... They had a little bit of change as they're going through their move to a software model and sorting things out with sales and marketing in their channel. The data here shows that the second half of the year looks good for Nutanix. So to some of the questions I asked in the first slide, Dave, Nutanix and VMware, of course the clear leaders in this space. SimpliVity, which was of course bought be HP, Springpath which is the hyperflex from Cisco, are far behind those two out there. And it seems that even though Dell and VMware are fighting, very much with Nutanix, that is not heavily dampening Nutanix's from the respondents in this survey. >> Okay, and just a word on the data, so you see 184 shared accounts for Nutanix, 174 for VMware and down the line. Only 42 for SimpliVity and only 18 for Springpath, and Cisco. It's an indication of the size of the install base, obviously the more shared accounts, the more mentions, the larger the install base. Again, they're statistically significant; ETR does a very good job of that. Let's look Stu, at... Oh, actually I want to make another point here. So how are these net scores? Well let's put 'em in context. The hottest net scores we've seen recently are: Snowflake, and UiPath, with 80% plus, net score. Okay, so that's really, they're off the charts, they're growing like crazy. We saw Salesforce with 55%, so, and Workday sort of in there as well. Companies that are growing share. So SAP in the 30% range, and so you see the Dell EMC, VxRail, that's kind of holding serve. It's not like, dramatically gaining share, but they're growing a little bit and then-- >> And I think it's a lot, Dave, it shows to the maturity of this market. HCI is not new, both Nutanix and VMware have thousands of customers, specifically with V's then we're talking VMware. So it was more, when I saw some of your charts, Microsoft has a similar net score. >> Right >> Well liked, good install based, still growing and the like. And brings in the discussion of when we did some cross section of the analysis looking at cloud companies and how does this impact their public cloud spend; is this detracting if this customer's also doing public cloud? And the long and the short of it is VMware and Nutanix are pretty much the same if not actually a little bit better when you talk about a customer that's looking at their overall cloud spend. So to me that really signals that both VMware and Nutanix are doing a good job into how their solution fits into the customer's overall hybrid cloud strategy. >> All right, let's take a look at the next slide, which talks to time series. So this is hyperconverged infrastructure spending intentions again, for the second half of 2019, over time. So the July '19 Survey you can see is the most recent one. We go all the way back to January '17 and you can see Nutanix on the top, VMware or vSAN on the bottom. We just selected those two. We're just repeating the net score and the shared accounts. And you can see these things tend to bounce around a little bit. You can see Nutanix maintains a lead, but the market's startin' to converge. These two companies are coming together. We hear a lot about vSAN doing very well, it's kind of held on. You can see a slight downward pressure in July, in the July survey. It's unclear what that means. That could be an indication of just some uncertainty in the marketplace. Some economic macro concerns. Tariffs, potential headwinds there, so there could be some uncertainty there. But what do you takeaway from this slide, Stu? >> Yeah, first of all right. As you show, Dave, VMware is a bit more steady, Nutanix gone up for bit and come down. Both of them stayed relatively stable. Somewhere between kind of the 45 and 55 lately. A little bit, if you look at the overall trend, Nutanix is down. VMware could surpass them from the net score in the future, if this trend holds. But both of them doing quite well. When you looked at all the other vendors in there, of course the scale is just showing 40-70%, if you put all the others, which are down much lower, you can see once again, that kind of the clear leadership. These two companies, just strong lead. Does not look like there any challengers in this space that are ready to be a clear number three yet, in the market. >> But Nutanix at one point had no competition. >> Yeah. >> Okay, now vSAN comes in and of course-- >> Oh no, absolutely. So no, SimpliVity and Scale Computing, and there were a whole host of startups. There's all the brand new startups in the space. Everything from little companies like Diamante, Pivot3, who was around doing this before it came. So there's always been a lot there, but Nutanix is the one that separated from the pack. The only one in this space that's gone IPO. But VMware's there, Microsoft won that, they rebranded their Azure Stack HCI for what they put in the data center last year. So expect Microsoft partnering with all of the big server manufacturers to push farther into HCI, but really has not directly impacted this market too much, just yet. >> But there's definitely been some pressure on Nutanix from an earning standpoint, the stock's been hit. You've had some executive departures. There's some rumors about acquisition with Google. Your thoughts on-- >> Yeah, definitely. So John Furrier just had Dheeraj Pandey, the CEO of Nutanix, in our Palo Alto studio, leading up to the Copenhagen show for Nutanix that I will be at. Sure. Sunil Potti who was basically the number two at Nutanix, is now working for Thomas Kurian, TK, over at Google Cloud. My indication from what I hear, he is not over there to help broker a deal. Sunil had a great run at Nutanix, there was a clean break there, but there is a mostly new executive team at Nutanix. Now a couple of years past the IPO and the team at Nutanix, they have their platform. The have a bunch of SaaS offerings that they're doing there. Do they have a relationship with Google? Absolutely! They had Diane Greene at one of their events a couple of years ago. They did joint engineering. But I actually saw that engineering effort cool off a little bit in the last year or so since the new regime came on in Google Cloud. So does Nutanix have a lot of Enterprise accounts and know how to work with the Enterprise and could that be a boon to Google? Absolutely! But the personnel of a Nutanix executive over at Google, and Brian Stevens who's the CTO of Google Cloud being on the Board of Nutanix? I do not think that that is telegraphing that an acquisition is going to happen. It could. We see lots of big acquisitions. Nine or 10 billion dollars from Nutanix could be interesting for Nutanix and help them get in a lot of places and help Google. But Dave, I goin' on record say, I don't think it's going to happen. I don't think Cisco is going to buy Nutanix. Infrastructure's not the real push for Chuck Robbins and that team. And at the Google Cloud event, Dave, that we were at, we saw Sanjay Poonen from VMware up on stage touting how deeply VMware was going to partner. So both VMware and Nutanix are partnering with all of the clouds. VMware of course has a very deep relationship with VMware. They're going deeper with Google, they are even partnering with the old enemy of Microsoft, so I would give VMware definitely has a deeper and more public relationship with all the public cloud providers but Nutanix is also partnering and expanding their portfolio to give themselves good growth beyond just the core HCI market. >> HP's another one. So Nutanix and HPE are workin' together. Kind of the enemy of my enemy is my friend. Nutanix was not at VMworld this year; they're kind of booted out. So they belly up to HP. >> Yeah, HP loves having, they have their, "As a service offerings," and Nutanix is one of those as well as Nutanix can sell the HP. So as the, right, the Dell relationship is likely going to die down over time, as Michael Dell on the team, want to sell more Dell hardware with VMware software. HPE is another... And they also partner with Lenovo on the Nutanix side. >> All right, Stu, bring it home. What are the key takeaways on this cube Insights. >> Okay, so HCI, who is a two-horse race right now. There are interesting companies to look at beyond the two, but if you want to understand who the leaders are in the space it is: VMware, especially with their VxRail and Nutanix, are the two leaders in that space. Really looking and understanding how they're expanding into multicloud and hybrid cloud solutions. VMware very much with their VCF offering, which packages vSAN to go into the VMware cloud offerings. And Nutanix with an interesting strategy, both with how they really spread some of their services like what they're doing with Xi Cloud, as well as some SaaS offerings, which some of them really have a disconnect. Not in a bad way, but just are not tied directly to the hardware. What the infrastructure companies have tried to do for years. Both of them, VMware's done tons of acquisitions. Nutanix has done quite a few acquisitions too. >> So your second point here, what's the impact of Dell VMware versus the Nutanix battle? You say not a significant impact on spending intentions yet. I mean there's clearly some evidence that those two markets are comin' together, that VMware's pressuring Nutanix. But why do you say, yet? What do you expect? I mean is it the OEM deal with Dell? >> It's the OAM relationship. There is huge pipeline of Dell hardware with Nutanix software and they're at loggerheads. So absolutely, the Dell family: Dell, EMC and VMware are doing all they can to dial that down. So they put pressure on the channel. And even some of the most loyal Nutanix channel partners that work with Dell, have had pressure to do more and more VxRail. So I expect it to have impact, but just as, Dave, I'll dial back the clock. You probably remember when EMC had a relationship with HP and HP killed the OEM of EMC storage. EMC stormed back and got a lot of those accounts. Same thing happened when EMC and Dell broke up a couple of years before the acquisition. So Nutanix is storming to go with HPE as one of their server partners, and (mumbles). So can Nutanix keep their growth and momentum going as Dell is no longer their biggest partner? >> Well, they're fighting a two-front war. They've got one with Dell VMware and they're also fighting the war with the public cloud guys, even though they're partnering with the public cloud guys. All right, they're sort of taking that cloud model but of course it's on prim. So you say how this public cloud affects HCI spending; not a significant impact on spending intentions yet. Can I infer from that that you do expect there to be pressure on that second front? >> Yeah, so as I've talked about before Dave, when we look at VMware and VMware gives the VMware cloud in AWS. Some say, "Great, that gives me a nice path to be able to use public cloud. But maybe I don't need some of this VMware licensing and software in there." The question for Nutanix is very similar. What services do they have? How do they become more sticky in customer environments? And absolutely, they're driving a roadmap for that in working with their customers. >> Well the thing about Nutanix is that customer's really happy. The customer's really like Nutanix. They like the simplicity. I've talked to a number of Nutanix customers that are very happy in that regard. And they have a leading product in that regard. But they're aiming at the multicloud space and can they play there? >> And Dave, you make a really good point. The killer use case, what did HCI deliver? It delivered simplicity. Today, if you talk about public cloud in general or even hybrid or multicloud, (chuckles) simplicity is not how you would describe this. So can the customers, the companies that did HCI, so, VMware, Nutanix, HPE and Cisco, they're all fighting for that hybrid and multicloud environment. And if they can help deliver simplicity of management, simplicity of leveraging my data, they can be successful in that space. >> Okay, so you're sort of positive on the multicloud, their position in multicloud. Even though they're not one of the big five. >> Yeah, and the good news for a Nutanix is that they're growing off of a much smaller base then say VMware, when you say they have five or 600,000 customers. Hey, how big of an impact will public cloud have on them? >> All right, so we don't pick stocks. We're not making recommendations. (laughs) But, do you feel like it's overdone, that it's undervalued? Independent of the macro. Do you feel like the pressure on Nutanix is warranted, or do you feel like it's got legs? >> So I feel Wall Street tends to over adjust when they go through things. When I talk to my friends on the Wall Street stuff. Definitely Nutanix took more of a beating probably then they should have. But they had two quarters that weren't great. And some of that was the management changes, they blamed that they couldn't hire sales and marketing fast enough. Something we'd asked, if you're a company in the Valley and you've gone from a few hundred people to a few thousand people. How do you keep adding good quality people? That's challenging. So yes, I think we've actually seen Dave, in the last week, or so Nutanix has been one of the fastest growing stocks in the tech market. So they're adjusting some. So I still think Nutanix has plenty of room for growth. The question is, what's their path to say, two billion dollars? Or is it an exit for 9-10 billion dollars down the road? >> All right, Stu, some great stuff. Thank you for that analysis. And thank you for watching this episode of theCube Insights, powered by ETR. This is Dave Vellante, for Stu Miniman, we'll see ya next time. (techno music)

Published Date : Sep 13 2019

SUMMARY :

From the SiliconANGLE Media Office over the last several weeks with our partner ETR. How is that shaping the market? So on the left hand side you see the vendors: The data here shows that the second half of the year It's an indication of the size of the install base, So it was more, when I saw some of your charts, And brings in the discussion of when So the July '19 Survey you can see is the most recent one. of course the scale is just showing 40-70%, but Nutanix is the one that separated from the pack. the stock's been hit. and the team at Nutanix, they have their platform. Kind of the enemy of my enemy is my friend. as Michael Dell on the team, What are the key takeaways on this cube Insights. and Nutanix, are the two leaders in that space. I mean is it the OEM deal with Dell? So Nutanix is storming to go with HPE So you say how this public cloud affects HCI spending; gives the VMware cloud in AWS. They like the simplicity. So can the customers, the companies that did HCI, Okay, so you're sort of positive on the multicloud, Yeah, and the good news for a Nutanix Independent of the macro. of the fastest growing stocks in the tech market. And thank you for watching this episode

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Dheeraj Pandey, Nutanix | CUBEConversation, September 2019


 

(funky music) >> Announcer: From our studios in the heart of Silicon Valley, Palo Alto, California, this is a CUBE Conversation. >> Everyone, welcome to this special CUBE Conversation here in Palo Alto, California with CUBE Studios. I'm John Furrier, your host of this CUBE Conversation with Dheeraj Pandey, CEO of Nutanix. CUBE alumni, very special part of our community. Great to see you again, thanks for coming in. We're previewing your big show coming up, Nutanix NEXT in Europe. Thanks for joining me. >> It's an honor. >> It's always great to get you. I saw your interview on Bloomberg with Emily Chang. Kind of short interview, but still, you're putting the message out there. You've been talking software. We covered your show here in North America. Clearly moving to the subscription model, and I want to get into that conversation. I think there's some notable things to talk about now that we're in this cloud 2.0 era, as we're calling it, kind of a goof on web 2.0. But cloud 2.0 is a whole shift happening, and you've been on it for a while. But you got the event coming up in Europe, Nutanix NEXT. What's the focus? Give a quick plug for that event. Let's talk about that. >> Yeah, in fact, the reiteration of the message is a key part of any of our user conferences. We have 14,000 customers around the world now, across 150 countries. We've done almost more than $5 billion worth of just software business in the last six, seven years of selling. It's a billion six run rate. There's a lot going on in the business, but we need to take a step back and in our user conference talk about the vision. So what's the vision of Nutanix? And the best part is that it hasn't changed. It's basically one of those timeless things that hopefully will withstand the test of time in the future as well. Make computing invisible anywhere. People scratch their heads. What does computing mean? What does invisible mean? What does anywhere mean? And that's where we'll actually go to these user conferences, talk about what is computing for us. Is it just infrastructure? Is it infrastructure and platform? Now that we're getting into desktop delivery, is it also about business users and applications? The same thing about invisible, what's invisible? For us, it's always been a special word. It's a very esoteric word. If you think about the B2B world, it doesn't talk about the word invisible a lot. But for us it's a very profound word. It's about autonomous software. It's about continuous, virtues of continuous delivery, continuous consumption, continuous mobility. That's how you make things invisible. And subscription is a big part of that continuous delivery message and continuous consumption message. >> So the event is October 9th, around the first week of October. You got some time there, but getting geared up for that. I wanted to ask you what you've learned from the North America conference and going into the European conference. It's ultimately the same message, same vision, with a tweak, you got some time under your belt since then. The subscription model business, which you were talking in your Bloomberg interview, is in play. It is not a new thing. It's been in operation for a while. Could you talk about that specifically? Because I think most people would say, hey, hardware to software, hard to do. Software subscription, hard to maintain and grow. Where are you on that transition? Explain and clarify your mix of business, hardware, software. Where are you in the progress of that transformation? >> Well, you know, I have been a big student of history, and I can't think of a company that's gone from hardware to software and software subscription in such a short span. Actually, I don't know of any company. If you know of one, please let me know. But why? The why of subscription is to be frictionless. Hybrid is impossible without having the same kind of consumption model, both on-prem and off-prem. And if we didn't go through that, we would be hypocritical as a company to talk about cloud and hybrid itself. The next 10 years for this company is about hybrid, and doing it as if private and public are one in the same is basically the essence of Nutanix's architecture. >> Well, I can think of some hardware-software dynamics that, again, might not match your criteria, but some might say Apple. Is it a software or hardware company? Hardware drives the ecosystem, they commoditize it. Peloton bicycle is a bike, but it's mainly a software business and in-person business. So there's different models. Oracle has hardware, they have software. It doesn't always relate to the enterprise. What's the argument to say, hey, why don't you just create your own box and kick ass with that box, or is it just different dynamics? What's that? >> Well, there's a tension in the system. People want to buy experiences as opposed to buying things. They don't want to integrate things, like, oh, I need to actually now get a hardware vendor to behave as a software vendor when it comes to support issues and such. And at the same time, you want to be flexible and portable. How do you really work with the customer with their relationships that they have with their hardware vendors? So the word anywhere in our vision is exactly that. It's like, okay, we can work on multiple servers, multiple hypervisors, and multiple clouds. At the end of the day, the customer experience is king. And that's one thing that the last 10 years has taught us, John, if anything, is don't sell things to people. You know, Kubernetes is a thing. Cloud is a thing. Can you really go sell experiences? The biggest lesson in the last year for us has been integrate better. Not just with partners, but also within your own products. And now if you can do that well, customers will buy from you. >> I think you just kind of clarified where I was thinking out loud, because if you think about Apple, the hardware is part of the experience. So they have to have it. >> Mm-hmm. >> You don't have to have the hardware to create those experiences. Is that right? >> Absolutely, which is why it's now 2% of our business, and yet we are saying that we take the burden of responsibility of supporting it, integrating with it. One of the biggest issues with cloud is operations. What is operations? It's day two patching. How do you do day two patching? Intel is coming up with microcode upgrades every quarter now because of security reasons. If we are not doing an awesome job of one-click upgrade of firmware and microcode and BIOS, we don't belong in the hybrid cloud world. I think that's the level of mundaneness that we've gotten to with our software that makes us such a high NPS company with our customers. >> I want to just drill in on the notion of a thing versus experience. You mentioned Kubernetes is a thing. I would say Hadoop was a thing. But Hadoop was a great example. It was hard to do. Kubernetes, jury's still out. People love them. Kubernetes, we'll see how that goes. If it can be abstracted away, it's not a thing anymore. We'll see. But Hadoop was a great example. Unbelievable technology direction, big data, all the goodness of object storage and unstructured data. We knew that. Just hard to work with. Setting up clusters, managing clusters. And it ended up being the death of the sector, in my opinion. What is an experience? Define what does that mean. Is it frictionless only? Is there a trust equation? Just unpack your vision on what that means. A thing, which could be a box with software on it, and experience, which is something different. >> Yeah, I mean, now you start to unpeel the word experience. It's really about being frictionless, trusted, and invisible. If you can really do these things well, around the word, define frictionless. Well, it has to be consumer-grade. It has to be web scalable, 'cause customers are looking for the Amazon architecture inside, and aren't just going and renting it from Amazon, but also saying, can I get the same experience inside? So you've got to make it web scale. You've got to make it consumer-grade. Because our operators and users, talk about Hadoop, I mean, they struggled with the experience of Hadoop itself because it was a thing, it was a technology, as opposed to being something that was consumer-grade itself. And then finally, security. Trust is very important. We must secure always on resilient. The word resilience is very important. In fact, that's one of the things we'll actually talk about at our conference, is resilience. What does it mean, not just for Nutanix stock, to be where it is today from where it was six months ago. And that's what I'm most proud of, is you go through these transitions, you actually talk about resilience of software, resilience of systems, resilience of customer support, and resilience of companies. >> So you mentioned hybrid cloud. We were talking before we came on camera about hybrid cloud. But software's a two-way relationship. Talk about what you mean by that, and then I want to ask you a follow-up question of where hardware may or may be an opportunity or a problem in that construct. >> Yeah, I mean, look, in the world of hybrid, what's really important is delivering an experience that's really without silos. Ideally, on-prem infrastructure is an availability zone. How do you make it look like an availability zone that can stand up shoulder-to-shoulder with a public cloud availability zone? That's where you sell an experience. That's how you talk about a management plane where you can actually have a single pane of glass that really delivers a cloud experience both ways. >> You're kind of a contrarian. I always love interviewing you because you seem to be on the next wave before any realizes it. Right now everyone's trying to go on-premise and you're moving from on-premise to the cloud. Not you guys moving, but your whole vision is. You've been there, done that on premises. Now you've got to be where the customers are, which is where they need to be, which is the cloud. I heard you say that. It's interesting, you're going the other way, right? >> Mm-hmm. But you could look at the infrastructure and say, hey, there's a lot of hardware inside these clouds that have a lot of hardware-specific features like hardware assist that software or network latency might not be able to deliver. Is that a missed opportunity for you guys, or does your software leverage these trends? And even on premises, there's hardware offload-like features coming. How do you reconcile that? Because I would just argue inside of the company, say, hey, Dheeraj, let's not go all in on software. We can maximize this new technology, this thing, for our software. How do you-- >> Look, I think if you look at our features, like security, the way we use TPM, which is a piece of assist that you get from Intel's motherboards for doing key encryption management. What does it mean to really do encryption at scale using Intel's vectored instructions? How do you do RDMA? How do you look at InfiniBand? How do you look at Optane drives? We've been really good at that lowest level, but making sure that it's actually selling a solution that can then go drive SAP HANA and Oracle databases and GPU for graphics and desktops. So as a company, we don't talk about those things because they are the how of the business. You don't talk about the how. You'd rather talk about the why and the what, actually. >> So from a business strategy standpoint, I just want to get this clear because there's downfalls for getting into the hardware business. You know them. Inventory, all these hardware cycles are moving fast. You mentioned Intel shipping microcode for security reasons. So you're basically saying you'd rather optimize for decoupling hardware from the software and ride the innovation of the hardware guys, like Nvidia and Intel and others. >> Absolutely, and do it faster than anybody else, but more integrated than anybody else. You know, all together now is kind of our message for .NEXT. How do you bring it all together? Because the world is struggling with things, and that's the opportunity for Nutanix. >> Well, I would say making compute invisible is a great tagline. I would add storage and networking to that too. >> Yeah, computing, by the way. >> Computing. >> I said computing. >> Okay, computing. >> 'Cause computing is compute storage networking. Computing is infrastructure, platform, and apps. It's a very clever word, and it's a very profound word as well. >> Well, let's just throw Kubernetes in there too and move up the stack, because ultimately, we're writing a lot of stories on covering this editorially, is that the world's flipped upside down. It used to be the infrastructure. We're calling this cloud 2.0, like I said earlier. The world used to be the infrastructure enabled what the apps could do, and they were limited to the resources they had. Now the apps are in charge. They're dictating terms below the software line, if you want to call it the app line. So the apps are in charge now. Whoever can serve up the best infrastructure capability, which changes the entire computing industry because now the suppliers who can deliver that elastic or flexible capacity or resource, wins. >> Absolutely. >> And that's ultimately a complete shift. >> You know, I tell people, John, about the strategy of Nutanix because we have some apps now. Frame is an app for us. Beam is an app. Calm is an app. These are apps, they're drawn on the platform, which is the core platform of Nutanix, the core hyper-convergence innovation that we did. If you go back to the '90s, who was to say that Windows really fueled Office or Office fueled Windows? They had to work in conjunction, because without one, there would be no, the other, actually. So without Office there would be no Windows. Without Windows there would be no Office. How platforms and apps work with each other synergistically is at the core of delivering that experience. >> I want to add just you're a student of history. As an entrepreneur, you've been there through the many waves and you also invest a lot, and I want to ask you this question. It used to be that platforms was the holy grail. You'd go to a VC and say, hey, I'm building a platform. Big time investment. An entrepreneur will come back: I got a tool. You're a feature. You're a feature, not a platform. Platforms was the elite engineering position to come in to look for the big money. How would you define platforms now? Because with cloud, if apps are in charge, and there's potential features that are coming around the corner that no one's yet invented, what is this platform 2.0 world look like if you were coming out of grad school or you were a young engineer or a young entrepreneur? How do you think about that right now? >> Well, the biggest thing is around extensibility and openness. You know, we were talking about openness before, but the idea of APIs, where API is the new graphically why, because the developer is the builder. And how do you really go sell to them and still deliver a great experience? And not just from the point of view of, well, I've given you the best APIs, but the best SDKs. What does it mean to give them a development kit that gets them up and running in no time? And maybe even a graphical Kickstarter. We're working with our partners a lot, where it's not just about delivering APIs or raw APIs because they're not as consumable, but to deliver SDKs and to deliver graphical structural kits to them so that they can be up and running, building applications in two months rather than two years. I think that's at the core of what our platform is. >> And data and having an operating system thinking seems to be another common pattern. Understand the subsystems of data. Running and assembling things together. >> I think what is Nutanix, I mean, if people ask me what is Nutanix, I start with data. Data is the core of the company. We've done data for virtualization. We're now doing data for applications with Nutanix Files. We have object store data. We are doing Era, which is database as a service. Without data, we'd be dead as a company. That's how important it is. Now, how do you meld that with design and delivery is basically where the three Ds come together: data-- >> I wrote a blog post. Dave Vellante always laughs when I bring this up because he always references it too. In 2007 I said, data is the new development kit. 'Cause back then, development kits existed. SDKs, software development kits. MSDN was Microsoft's thing. You remember those glory days, Dheeraj, I know. But the thesis was, if data does actually come in, it's actually an input into the software. This is what I think you guys are doing that is clever that's not well understood, is data is an input, like a software library almost. A module, but it's dynamic and it's always changing. And writing software for that is a nouveau kind of thing. This is new. >> Yeah, I know, and delivered to the developer, because right now data and hardware data is sitting in silos which are mainframe-like systems. How do you deliver it where they can spin it up on their own? Making sure that we democratize data is the biggest challenge in most companies. >> We're in a new era, I think you just pointed that out, and we talk about it at CUBE all the time. We don't really talk about up-front. It used to be UI was the thing, user interface, ease of use. I think now the new table stake feature in all companies is if you can't show value instantly in any solution that has a thing or things in it, then it's pretty much not going to happen. I mean, this is the new expectation that becomes the experience for-- >> Yeah, I mean, millennials are the new developers, and they need to actually see instant gratification, many of these-- >> Well, cost too. I don't want to spend a million dollars to find out it didn't work. I want to maybe spend something variable. >> And look, agility, the cliched word, and I don't want to talk about agility per se, but at the end of the day it's all about, can we provide that experience where you don't have to really learn something over 18 months and provide it in the next three hours. >> Great conversation here with Dheeraj Pandey, CEO of Nutanix, about his vision. I always loved your software vision. You guys have smart engineers there. Let's talk about your company. I think a lot of people at your conference and your community and others want to know, is how you're doing and how the company's doing. Because I think you guys are in the midst of a major transition we talked about earlier, hardware to software, software to subscription, recurring revenue. I mean, it's pretty much a disruptive enabler for you guys at one level as an opportunity. It's changing how you do accounting. It's having product management. Your customers are going to consume it differently. It's been a big challenge. And stock's taken a little bit of a hit, but you're kind of playing the long game. Talk about the growth strategy as you guys go forward. This has been a struggle. There's been some personnel changes in the company. What's going on? Give us the straight scoop. >> Yeah, in fact the biggest thing is about the transformation for this coming decade. And there's fundamental things that need to change for the world of cloud. Otherwise, you're basically just talking the word rather than walking the walk itself. So this last quarter I was very pleased to announce that we finally showed the first strong point of this whole transformation. There's a really good data point coming out that the company is growing back again. We beat street estimates on pretty much every metric. Billings, revenue, gross margin. And we also guided above street estimates for billings, revenue, and gross margin, and I think that's probably one of the biggest things I'm proud of in the last six, nine months of this subscription transition. We're also telling the street about how to look at us from software and support billings point of view as opposed to looking at overall billings and revenue. If you take a step back into the company, I talk about this in our earnings call, 'til three years ago, we were a commercial company, also doing federal and some international. And the last three years we proved to ourselves and to the community that we can do enterprise, you know, high-end customers, upmarket, and also do a very good job of international. Now, the next three years is really about saying, can we do both enterprise and commercial together? All together now, which is also our, coincidentally, our .NEXT message, is the proof that we actually have to go and show that we can do federal, enterprise, and commercial to really build a very large business from it. >> Well, federal's got certification levels. We know that's different depending upon which agency you're talking to. Commercial, a little bit different ball game. SaaS becomes important, cloud becomes important. The big trend is on-premise hardware. Outposts for AWS, Azure Stack for Microsoft. How do you fit into that? Because you, again, you said you're both ways. >> Mm-hmm. >> So are you worried about that? Is that a headwind, tailwind for you? What's the impact for this now fashionable on-premises shift? Which I think is just a temporary thing as cloud continues to grow. But I still argue with Michael Dell about this. I think cloud is going to be a bigger TAM. Even though there's a huge total addressable market on enterprise, that's like saying there's a great TAM for horses and buggies when cars are coming out. It's different world between public cloud and on-premises. How does that impact Nutanix, this on-premise-- >> Well, remember I said about the word anywhere in our vision? Make computing invisible anywhere? With software you can actually reduce the tension between public and private. It's not this or that. It's this and that. Our software running on Outpost is a reality. It's not like we're saying, Outpost is one thing and Nutanix is another. And that's the value of software. It's so fungible, it's so portable, that you don't have to take sides between-- >> Are you guys at ISV inside Amazon Marketplace? >> No, but again, it's still a thing. Marketplace is still not where it should be, and it's hard to search and discover things from there. So we are saying, let's do it right. Remember, we were not the first hyper-convergence company. Right? We were probably the ninth one, like the way Google was as a search engine, actually. But we did it right, because the experience mattered. You know that search box that did everything? That's what Nutanix's overall experience is today. We will do the public cloud right with our software so that we can use the customer's credits with Amazon-- >> But you're still selling direct. And your partners. >> Well, everything is coming through partners, so at the end of the day we have to do an even better job of that, like what we're doing at HPE now. I think being able to go and find that common ground with partners is what commercial is all about. Commercial is a lot about distribution. As a company, we've done a really good job of enterprise and federal. But doing it with partners-- >> What are the biggest impact areas for your business and business model, elements with software transition that you're scaling up on the subscription side? What are the biggest areas? >> Well, one is just communication, 'cause obviously a lot is changing. At a private company, things change, nobody cares. The board just needs to know about it. But at a public company, we have investors in the public market. And many of them are in the nosebleeding section, actually, of this arena. So really, you're sitting in the arena, being the man in the arena, or the woman in the arena. How do you really take this message to the bleachers section is probably the biggest one, actually. >> Well, I think one of the things I've always speculated on, you look at the growth of, just pick some stocks that we all know. VMware, Microsoft. You look at the demarcation point where, right when the stock was low to high was the shift to cloud and software. With VMware, it was they had a failing strategy and they kill it and they do a deal with Amazon. Game has changed, now they're all in the software-defined data center. Microsoft, Satya Nadella comes in, boom, they're in cloud. Real commitment. And with Microsoft specifically, that was a real management commitment. They were committed to software. They were committed to the cloud business model, and took whatever medicine they needed to take. >> That's it. That's it, you take short-term pain for long-term gain, and look, anything that becomes large over time, to me it's all about long-term greed, and I use this word a lot. I want all our employees and our customers and our investors to really think about the word. There's greed, but it's long-term greed, and that's how most companies have become large over time. So I think for us to have done this right, to say, look, we are set for the next 10 years, was very important. >> It's interesting. Everyone wants to be like Jeff Bezos. Everyone wants to be like you guys now, because long-term greed or long-term thinking is the new fashion. It's the new standard and tack. >> Yeah, I mean, look the CEOs, the top 200 CEOs, came out and talked about, are we taking good care of main street, or are we just focused on this hamster wheel of three months reporting to Wall Street alone? And I think consensus is emerging that you got to take care of main street. You and I were talking about, that I look at investors as customers, and I look at customers as investors. Which is really kind of a contrarian way of thinking about it. >> It's interesting. We live in the world, we've seen many waves. I think the wave we're on now from an entrepreneurial and venture creation standpoint, whether you're public or private, is the long game is the new 3D chess. It's where the masters are playing their best game. You look at the results of the best companies. I just bought the book about Uber from Mike Isaac from the New York Times. Short-term thinking, win at all costs, that's not the 3D chess game that's going on with entrepreneurs these days. All the investment thesis is stay long-term. And certainly now, with this perceived bubble popping, or this downturn that may or may not happen, long-term game is more important than ever. Your thoughts on it? >> I think the word authenticity has never been more important, not just in the Valley, but around the world, actually. What you're seeing with all this Me Too movement and a lot of skeletons in the cupboard out there, I think at the end of the day, the word authentic cannot be artificially created. It has to come from within. What you talk about, Satya... I look at Shantanu Narayen, the Adobe CEO, and they're authentic CEOs. I mean, I look at Dara now, at Uber, he's talking about bringing authenticity to Uber. I think there's no shortcuts to success in this world. >> I think Adobe's a great example. What they've done has been amazing. I know you're on the board there, so congratulations. Final word, I'll let you get your plug in for the event and your customer base. Talk to your customers and investors out there that might watch this. From your state of mind, what's the state of the union for Nutanix? Speak directly to your customers and investors right now. >> Well, the tagline for .NEXT Copenhagen is all together now. We're bringing clouds together. We're bringing app infrastructure and data together. I think it's a really large opportunity for us to go sell an experience to our customers, rather than selling things. All these buzzwords that come up in technology, as a company, we've done a really good job of integrating them, and the next decade is about integrating the public cloud and the private cloud. And I look at investors and customers alike. I talk about long-term greed with them. Providing an experience to them is the core of our journey. >> Thanks for your insight, Dheeraj. This was a CUBE Conversation here in Palo Alto. I'm John Furrier, thanks for watching. (funky music)

Published Date : Sep 6 2019

SUMMARY :

in the heart of Silicon Valley, Palo Alto, California, Great to see you again, thanks for coming in. I think there's some notable things to talk about it doesn't talk about the word invisible a lot. and going into the European conference. and doing it as if private and public are one in the same What's the argument to say, hey, And at the same time, you want to be flexible and portable. I think you just kind of clarified You don't have to have the hardware One of the biggest issues with cloud is operations. all the goodness of object storage and unstructured data. In fact, that's one of the things and then I want to ask you a follow-up question Yeah, I mean, look, in the world of hybrid, I always love interviewing you Is that a missed opportunity for you guys, the way we use TPM, which is a piece of assist and ride the innovation of the hardware guys, and that's the opportunity for Nutanix. I would add storage and networking to that too. and it's a very profound word as well. is that the world's flipped upside down. And that's ultimately is at the core of delivering that experience. and I want to ask you this question. And not just from the point of view of, Understand the subsystems of data. Data is the core of the company. This is what I think you guys are doing that is clever is the biggest challenge in most companies. that becomes the experience for-- I don't want to spend a million dollars to find out but at the end of the day it's all about, Talk about the growth strategy as you guys go forward. is the proof that we actually have to go and show How do you fit into that? I think cloud is going to be a bigger TAM. And that's the value of software. and it's hard to search and discover things from there. And your partners. I think being able to go is probably the biggest one, actually. You look at the demarcation point where, to say, look, we are set for the next 10 years, is the new fashion. that you got to take care of main street. is the long game is the new 3D chess. and a lot of skeletons in the cupboard out there, Final word, I'll let you get your plug in for the event and the next decade is about integrating Thanks for your insight, Dheeraj.

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Tony Fergusson, MAN Energy Solutions | CUBEConversation, August 2019


 

from our studios in the heart of Silicon Valley Palo Alto California this is a cute conversation hi and welcome to the cube Studios for another cube conversation where we go in-depth with thought leaders driving innovation across the tech industry I'm your host Peter Buress every enterprise has to concern themselves with how they're going to go about ensuring the appropriate access to those crucial applications that run the business this is especially a key question in domains where the applications our seminal feature of the operations how can we set up IT so users see what they should see can access what they can access and that we have control over all about how these systems work and have that conversation we're here with Tony Ferguson an IT infrastructure architect at man energy solutions Tony welcome to the cube yeah thank you so Tony before we get into this crucial question about the appropriate level of visibility and the need for security between people users and applications tell us a little bit about man energy solutions yeah so we're a german-based company I'm working out of Copenhagen but we're part of the Volkswagen Group we have 16 thousand users globally across a hundred locations our company we we make large diesel entrants you also make smaller versions in our own factory and yeah in our company we have a course a lot of my irt on the actual engine and of course we have corporate IT and my job is to secure all of this infrastructure so specifically some of these big diesel engines as I understanding are being placed in locations and use cases that have an absolute requirements for security for example driving a ship is a major feature of the way that your engines are being used within the world so if I got that right yeah yeah that's correct and yeah and then the scale of this you know the number of engines and the number of vessels we need to access and the data we collect it is critical infrastructure we also have power plants so it's really important that we secure this infrastructure so it's a it's a it's a very it's an infrastructure that has very interesting physical characteristics but also has very interesting security characteristics as you went into thinking about how you're going to improve the applicability of the overall infrastructure that you use to drive your business use cases what were some of the issues that you find yourself struggling with yes so yeah a lot of issues actually one of the first things is that we wanted to authenticate the actual engineer and we wanted to make sure that the right people got to the right assets and we wanted to make sure that a thing dication was strong so like the two-factor multi-factor authentication and we wanted to show that the all the data between their engineer and the vessel was encrypted and another big problem for us is scale we need to scale the solution and one of the one of the things as these get brought for us is namespace routing we had the ability to really scale the system without using IP addresses were actually networking so this solved really a lot of problems for us and trying to get those engineers to all of the assets and the IOT on the engine now one of the things that you noted in your as you move forward was this notion of a black cloud where you could formalize the clock the types of relationships you wanted between your engineer users and other users and the Eric the applications you were running on a global scale basis to actually ensure the reliability of the product you had out in the field tell us a little bit about this notion of black cloud yeah so it ties it into a little bit around zero trust but how I see black cloud and how I would describe it is you know everything is dark right so if there's an attacker and he scans port scans of my infrastructure he won't see anything so so basically we would use their tech surface that means that there's no answer back and by doing this we we remove all these vulnerabilities all these zero-day vulnerabilities were remove this and in the same time we stall out that engineer to commit to their assets now how does that work in an environment that is as physically constrained as you know integrating or networking internet working with seagoing vessels yeah so of course a lot of this connectivity is over satellite and of course it's across the internet so it's important that we encrypt into end and it's important that we allow the right engineers to the right customers and we're able to access all these resources and to do Federation and make sure there's strong authentication for our customers we can we really tell them that this all the similar structure is completely secured dark and it's extremely difficult to to come into this black cloud so you've got a challenge the challenge that we've set up here is that you've got a use case that is constrained by the characteristics of the physical infrastructure where the security needs are absolutely paramount and still has to scale and very importantly be evolvable to allow you to be able to provide future classes of services that will further differentiate and improve your business that suggests that these decisions you had to make about the characteristics of the solution was gonna have an enormous impact ultimately on what you could achieve tell us a little bit about the thought process as you went through as you chose a set of sub technology suppliers to help you build out this black cloud and this application set yeah so we looked at a lot of different solutions but a lot of these solutions were based around the old knit work style right around VPNs around having files and around having ACLs and a lot of this is really network centric and what we were looking for is something that was more application centric something that moved up the stack and started to look at policy around what the user would want access to so putting those users and applications together and create meaningful policy based on the DNS rather than on the IP layer and this was really important for us to be able to scale and really make meaningful policy so in many respects it allowed you to not to necessarily de-emphasize but refocus your network design engineering and management efforts from device level assets and perimeter level assets to some of the assets that are really driving new classes of value the applications the users and the data that these engines are streaming and the models that you're using to assure optimal performance of them have I got that right yeah that's exactly right it's extremely important that that we don't have electrical movement you know we look today there's all sorts of were mobile malware attacks ransomware and you know you can imagine if something got into into this cloud that you wouldn't want to let remove so it's not just about the products but it's also about making sure that all these assets are designed from the ground up that that dark as well all right that even on the interns that they can't speak to each other all these very limited connectivity there Tony this has been a fascinating conversation about how you've taken this notion of a black cloud and applied it to a really crucial business case within man energy but I got to believe that this sets you up for a range of other use cases that the investments you've made here are gonna offer new classes of payback in a lot of different use cases how are you going to roll this black cloud concept using Z scalar out to the rest of the organization and the rest of the work that's being performed yeah it's a good question um so when we first looked at this technology we thought it was perfect for consultants because we could have very specific access policies and just allow them to the SS we will be required but then we also saw that there were so many other user cases here for example we are moving our applications from our data center to AWS and to Azura and as we move those applications the users need to connect to this so where would you have this black cloud and have the connectivity to it but we're not opening this to the Internet so you know as far as you're concerned I don't even have any resources or a service in AWS because it's black it's dark so there's a huge amount of security that we can add to this and then there's also a lot of other user cases like company mergers we had to buy a company so we could use this technology to to move to another company together because you don't need to worry about the network anymore you just worried about getting applications to users so I there's a number of great applications for this technology and I really see that this technology will really grow and I'm really excited about it so moving away from a physical orientation of the network to a more logical application and user oriented services or any care orientated a vision of the network has opened up a lot of strategic possibilities what's been the cost impact yes so it what's quite interesting we when you move to the cloud and move to a company like Z scalar is there a software company so forget about all the hardware you can imagine we have a hundred locations globally so we don't have to install all the hardware we don't have to have VPN concentrators we just have to have some software on the client some software the connectors in the cloud and then Z scalar do the magic so for the business they really love this technology because it is very simple it's sitting in the background they don't have to log on to the VPN all the time so it's very seamless for the user and for us we save a lot of money on buying hardware and appliances excellent Tony Ferguson I want to thank you very much for being on the cube Tony Tony Ferguson's the IT infrastructure architect at man energy solutions I'm Peter Burris once again until we have another cube conversation you [Music]

Published Date : Aug 5 2019

**Summary and Sentiment Analysis are not been shown because of improper transcript**

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