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Juan Loaiza, Oracle | Building the Mission Critical Supercloud


 

(upbeat music) >> Welcome back to Supercloud two where we're gathering a number of industry luminaries to discuss the future of cloud services. And we'll be focusing on various real world practitioners today, their challenges, their opportunities with an emphasis on data, self-service infrastructure and how organizations are evolving their data and cloud strategies to prepare for that next era of digital innovation. And we really believe that support for multiple cloud estates is a first step of any Supercloud. And in that regard Oracle surprise some folks with its Azure collaboration the Oracle database and exit database services. And to discuss the challenges of developing a mission critical Supercloud we welcome Juan Loaiza, who's the executive vice president of Mission Critical Database Technologies at Oracle. Juan, you're many time CUBE alums so welcome back to the show. Great to see you. >> Great to see you, and happy to be here with you. >> Yeah, thank you. So a lot of people felt that Oracle was resistant to multicloud strategies and preferred to really have everything run just on the Oracle cloud infrastructure, OCI and maybe that was a misperception maybe you guys were misunderstood or maybe you had to change your heart. Take us through the decision to support multiple cloud platforms >> Now we've supported multiple cloud platforms for many years, so I think that was probably a misperception. Oracle database, we partnered up with Amazon very early on in their cloud when they had kind of the the first cloud out there. And we had Oracle database running on their cloud. We have backup, we have a lot of stuff running. So, yeah, part of the philosophy of Oracle has always been we partner with every platform. We're very open we started with SQL and APIs. As we develop new technologies we push them into the SQL standard. So that's always been part of the ecosystem at Oracle. That's how we think we get an advantage by being more open. I think if we try to create this isolated little world it actually hurts us and hurts customers. So for us it's a win-win to be open across the clouds. >> So Supercloud is this concept that we put forth to describe a platform or some people think it's an architecture if you have an opinion, and I'd love to hear it but it provides a programmatically consistent set of services that hosted on heterogeneous cloud providers. And so we look at the Oracle database service for Azure as fitting within this definition. In your view, is this accurate? >> Yeah, I would broaden it. I'd see a little bit more than that. We just think that services should be available from everywhere, right? So, I mean, it's a little bit like if you go back to the pre-internet world, there was things like AOL and CompuServe and those were kind of islands. And if you were on AOL, you really didn't have access to anything on CompuServe and vice versa. And the cloud world has evolved a little bit like that. And we just think that's the wrong model. They shouldn't these clouds are part of the world and they need to be interconnected like all the rest of the world. It's been a long time with telephones internet, everything, everything's interconnected. Everything should work seamlessly together. So that's how we believe if you're running in one cloud and you're running let's say an application, one cloud you want to use a service from another cloud should be completely simple to do that. It shouldn't be, I can only use what's in AOL or CompuServe or whatever else. It should not be isolated. >> Well, we got a long way to go before that Nirvana exists but one example is the Oracle database service with Azure. So what exactly does that service provide? I'm interested in how consistent the service experience is across clouds. Did you create a purpose-built PaaS layer to achieve this common experience? Or is it off the shelf Terraform? Is there unique value in the PaaS layer? Let's dig into some of those questions. I know I just threw six at you. >> Yeah, I mean, so what this is, is what we're trying to do is very simple. Which is, for example, starting with the Oracle database we want to make that seamless to use from anywhere you're running. Whether it's on-prem, on some other cloud, anywhere else you should be able to seamlessly use the Oracle database and it should look like the internet. There's no friction. There's not a lot of hoops you got to jump just because you're trying to use a database that isn't local to you. So it's pretty straightforward. And in terms of things like Azure, it's not easy to do because all these clouds have a lot of kind of very unique technologies. So what we've done is at Oracle is we've said, "Okay we're going to make Oracle database look exactly like if it was running on Azure." That means we'll use the Azure security systems, the identity management systems, the networking, there's things like monitoring and management. So we'll push all these technologies. For example, when we have monitoring event or we have alerts we'll push those into the Azure console. So as a user, it looks to you exactly as if that Oracle database was running inside Azure. Also, the networking is a big challenge across these clouds. So we've basically made that whole thing seamless. So we create the super high bandwidth network between Azure and Oracle. We make sure that's extremely low latency, under two milliseconds round trip. It's all within the local metro region. So it's very fast, very high bandwidth, very low latency. And we take care establishing the links and making sure that it's secure and all that kind of stuff. So at a high level, it looks to you like the database is--even the look and feel of the screens. It's the Azure colors, it's the Azure buttons it's the Azure layout of the screens so it looks like you're running there and we take care of all the technical details underlying that which there's a lot which has taken a lot of work to make it work seamlessly. >> In the magic of that abstraction. Juan, does it happen at the PaaS layer? Could you take us inside that a little bit? Is there intelligence in there that helps you deal with latency or are there any kind of purpose-built functions for this service? >> You could think of it as... I mean it happens at a lot of different layers. It happens at the identity management layer, it happens at the networking layer, it happens at the database layer, it happens at the monitoring layer, at the management layer. So all those things have been integrated. So it's not one thing that you just go and do. You have to integrate all these different services together. You can access files in Azure from the Oracle database. Again, that's completely seamless. You, it's just like if it was local to our cloud you get your Azure files in your kind of S3 equivalent. So yeah, the, it's not one thing. There's a whole lot of pieces to the ecosystem. And what we've done is we've worked on each piece separately to make sure that it's completely seamless and transparent so you don't have to think about it, it just works. >> So you kind of answered my next question which is one of the technical hurdles. It sounds like the technical hurdles are that integration across the entire stack. That's the sort of architecture that you've built. What was the catalyst for this service? >> Yeah, the catalyst is just fulfilling our vision of an open cloud world. It's really like I said, Oracle, from the very beginning has been believed in open standards. Customers should be able to have choice customers should be able to use whatever they want from wherever they want. And we saw that, you know in the new world of cloud that had broken down everybody had their own authentication system management system, monitoring system networking system, configuration system. And it became very difficult. There was a lot of friction to using services across cloud. So we said, "Well, okay we can fix that." It's work, it's significant amount of work but we know how to do it and let's just go do it and make it easy for customers. >> So given Oracle is really your main focus is on mission critical workloads. You talked about this low latency network, I mean but you still have physical distances, so how are you managing that latency? What's the experience been for customers across Azure and OCI? >> Yeah, so it, it's a good point. I mean, latency can be an issue. So the good thing about clouds is we have a lot of cloud data centers. We have dozens and dozens of cloud data centers around the world. And Azure has dozens and dozens of cloud data centers. And in most cases, they're in the same metro region because there's kind of natural metro regions within each country that you want to put your cloud data centers in. So most of our data centers are actually very close to the Azure data centers. There's the kind of northern Virginia, there's London, there's Tokyo I mean, there's natural places where everybody puts their data centers Seoul et cetera. And so that's the real key. So that allows us to put a very high bandwidth and low latency network. The real problems with latency come when you're trying to go along physical distance. If you're trying to connect, you know across the Pacific or you know across the country or something like that, then you can get in trouble with latency within the same metro region. It's extremely fast. It tends to be around one, you know the highest two millisecond that's roundtrip through all the routers and connections and gateways and everything else. With everything taken into consideration, what we guarantee is it's always less than two millisecond which is a very low latency time. So that tends to not be a problem because it's extremely low latency. >> I was going to ask you less than two milliseconds. So, earlier in the program we had Jack Greenfield who runs architecture for Walmart, and he was explaining what we call their Supercloud, and it's runs across Azure, GCP, and they're on-prem. They have this thing called the triplet model. So my question to you is, are you in situations where you guaranteeing that less than two milliseconds do you have situations where you're bringing, you know Exadata Cloud, a customer on-prem to achieve that? Or is this just across clouds? >> Yeah, in this case, we're talking public cloud data center to public cloud data center. >> Oh okay. >> So add your public cloud data center to Oracle Public Cloud data center. They're in the same metro region. We set up the connections, we do all the technology to make it seamless. And from a customer point of view they don't really see the network. Also, remember that SQL is actually designed to have very low bandwidth and latency requirements. So it is a language. So you don't go to the database and say do this one little thing for me. You send it a SQL statement that can actually access lots of data while in the database. So the real latency requirement of a SQL database is within the database. So I need to access all that data fast. So I need very fast access to storage very fast access across node. That's what exit data gives you. But you send one request and that request can do a huge amount of work and then return one answer. And that's kind of the design point of SQL. So SQL is inherently low bandwidth requirements, it was used back in the eighties when we used to have 10 megabit networks and the the biggest companies in the world ran back then. So right now we're talking over hundred hundreds of gigabits. So it's really not much of a challenge. When you're designed to run on 10 megabit to say, okay I'm going to give you 10,000 times what you were designed for it's really, it's a pretty low hurdle jump. >> What about the deployment models? How do you handle this? Is it a single global instance across clouds or do you sort of instantiate in each you got exudate in Azure and exudates in OCI? What's the deployment model look like? >> It's pretty straightforward. So customer decides where they want to run their application and database. So there's natural places where people go. If you're in Tokyo, you're going to choose the local Tokyo data centers for both, you know Microsoft and Oracle. If you're in London, you're going to do that. If you're in California you're going to choose maybe San Jose, something like that. So a customer just chooses. We both have data centers in that metro region. So they create their service on Azure and then they go to our console which looks just like an Azure console and say all right create me a database. And then we choose the closest Oracle data center which is generally a few miles away, and then it it all gets created. So from a customer point of view, it's very straightforward. >> I'm always in awe about how simple you make things sound. All right what about security? You talked a little bit before about identity access how you sort of abstracting the Azure capabilities away so that you've simplified it for your customers but are there any other specific security things that you need to do? How much did you have to abstract the underlying primitives of Azure or OCI to present that common experience to customers? >> Yeah, so there's really two big things. One is the identity management. Like my name is X on Azure and I have this set of privileges. Oracle has its own identity management system, right? So what we didn't want is that you have to kind of like bridge these things yourself. It's a giant pain to do that. So we actually what we call federate across these identity managements. So you put your credentials into Azure and then they automatically get to use the exact same credentials and identity in the Oracle cloud. So again, you don't have to think about it, it just works. And then the second part is that the whole bridging the network. So within a cloud you generally have virtual network that's private to your company. And so at Oracle, we bridge the private network that you created in, for example, Azure to the private network that we create for you in Oracle. So it is still a private network without you having to do a whole bunch of work. So it's just like if you were in your own data center other people can't get into your network. So it's secured at the network level, it's secured at the identity management, and encryption level. And again we did a lot of work to make that seamless for customers and they don't have to worry about it because we did the work. That's really as simple as it gets. >> That's what's Supercloud's supposed to be all about. Alright, we were talking earlier about sort of the misperception around multicloud, your view of Open I think, which is you run the Oracle database, wherever the customer wants to run it. So you got this database service across OCI and Azure customers today, they run Oracle database in AWS. You got heat wave, MySQL, heat wave that you announced on AWS, Google touts a bare metal offering where you can run Oracle on GCP. Do you see a day when you extend an OCI Azure like situation across multiple clouds? Would that bring benefits to customers or will the world of database generally remain largely fenced with maybe a few exceptions like what you're doing with OCI and Azure? I'm particularly interested in your thoughts on egress fees as maybe one of the reasons that there is a barrier to this happening and why maybe these stove pipes, exist today and in the future. What are your thoughts on that? >> Yeah, we're very open to working with everyone else out there. Like I said, we've always been, big believers in customers should have choice and you should be able to run wherever you want. So that's been kind of a founding principle of Oracle. We have the Azure, we did a partnership with them, we're open to doing other partnerships and you're going to see other things coming down the pipe on the topic of egress. Yeah, the large egress fees, it's pretty obvious what goes on with that. Various vendors like to have large egress fees because they want to keep things kind of locked into their cloud. So it's not a very customer friendly thing to do. And I think everybody recognizes that it's really trying to kind of course or put a lot of friction on moving data out of a particular cloud. And that's not what we do. We have very, very low egress fees. So we don't really do that and we don't think anybody else should do that. But I think customers at the end of the day, will win that battle. They're going to have to go back to their vendor and say, well I have choice in clouds and if you're going to impose these limits on me, maybe I'll make a different choice. So that's ultimately how these things get resolved. >> So do you think other cloud providers are going to take a page out of what you're doing with Azure and provide similar solutions? >> Yeah, well I think customers want, I mean, I've talked to a lot of customers, this is what they want, right? I mean, there's really no doubt no customer wants to be locked into a single ecosystem. There's nobody out there that wants that. And as the competition, when they start seeing an open ecosystem evolving they're going to be like, okay, I'd rather go there than the closed ecosystem, and that's going to put pressure on the closed ecosystems. So that's the nature of competition. That's what ultimately will tip the balance on these things. >> So Juan, even though you have this capability of distributing a workload across multiple clouds as in our Supercloud premise it's still something that's relatively new. It's a big decision that maybe many people might consider somewhat of a risk. So I'm curious who's driving the decisions for your initial customers? What do they want to get out of it? What's the decision point there? >> Yeah, I mean, this is generally driven by customers that want a specific technology in a cloud. I think the risk, I haven't seen a lot of people worry too much about the risk. Everybody involved in this is a very well known, very reputable firm. I mean, Oracle's been around for 40 years. We run most of the world's largest companies. I think customers understand we're not going to build a solution that's going to put their technology and their business at risk. And the same thing with Azure and others. So I don't see customers too worried about this is a risky move because it's really not. And you know, everybody understands networking at the end the day networking works. I mean, how does the internet work? It's a known quantity. It's not like it's some brand new invention. What we're really doing is breaking down the barriers to interconnecting things. Automating 'em, making 'em easy. So there's not a whole lot of risk here for customers. And like I said, every single customer in the world loves an open ecosystem. It's just not a question. If you go to a customer would you rather put your technology or your business to run on a closed ecosystem or an open system? It's kind of not even worth asking a question. It's a no-brainer. >> All right, so we got to go. My last question. What do you think of the term "Supercloud"? You think it'll stick? >> We'll see. There's a lot of terms out there and it's always fun to see which terms stick. It's a cool term. I like it, but the decision makers are actually the public, what sticks and what doesn't. It's very hard to predict. >> Yeah well, it's been a lot of fun having you on, Juan. Really appreciate your time and always good to see you. >> All right, Dave, thanks a lot. It's always fun to talk to you. >> You bet. All right, keep it right there. More Supercloud two content from theCUBE Community Dave Vellante for John Furrier. We'll be right back. (upbeat music)

Published Date : Jan 12 2023

SUMMARY :

and cloud strategies to prepare happy to be here with you. just on the Oracle cloud of the ecosystem at Oracle. and I'd love to hear it And the cloud world has Or is it off the shelf Terraform? So at a high level, it looks to you Juan, does it happen at the PaaS layer? it happens at the database layer, So you kind of And we saw that, you know What's the experience been for customers across the Pacific or you know So my question to you is, to public cloud data center. So the real latency requirement and then they go to our console the Azure capabilities away So it's secured at the network level, So you got this database We have the Azure, we did So that's the nature of competition. What's the decision point there? down the barriers to the term "Supercloud"? and it's always fun to and always good to see you. It's always fun to talk to you. Vellante for John Furrier.

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Eric Feagler & Jimmy Nannos & Jeff Grimes, AWS | AWS re:Invent 2022


 

(bright upbeat music) >> Good morning fellow cloud community nerds and welcome back to theCube's live coverage of AWS re:Invent, we're here in fabulous Las Vegas, Nevada. You can tell by my sequence. My name's Savannah Peterson and I'm delighted to be here with theCUBE. Joining me this morning is a packed house. We have three fabulous guests from AWS's global startup program. Immediately to my right is Eric. Eric, welcome to the show. >> Thank you. >> We've also got Jimmy and Jeff. Before we get into the questions, how does it feel? This is kind of a show off moment for you all. Is it exciting to be back on the show floor? >> Always, I mean, you live for this event, right? I mean, we've got 50,000. >> You live for this? >> Yeah, I mean, 50,000 customers. Like we really appreciate the fact that time, money and resources they spend to be here. So, yeah, I love it. >> Savanna: Yeah, fantastic. >> Yeah, everyone in the same place at the same time, energy is just pretty special, so, it's fun. >> It is special. And Jimmy, I know you joined the program during the pandemic. This is probably the largest scale event you've been at with AWS. >> First time at re:Invent. >> Welcome >> (mumbles) Customers, massive. And I love seeing some of the startups that I partner with directly behind me here from theCUBE set as well. >> Yeah, it's fantastic. First time on theCUBE, welcome. >> Jimmy: Thank you. >> We hope to have you back. >> Jimmy: Proud to be here. >> Jimmy, I'm going to keep it on you to get us started. So, just in case someone hasn't heard of the global startup program with AWS. Give us the lay of the land. >> Sure, so flagship program at AWS. We partner with venture backed, product market fit B2B startups that are building on AWS. So, we have three core pillars. We help them co-built, co-market, and co-sell. Really trying to help them accelerate their cloud journey and get new customers build with best practices while helping them grow. >> Savanna: Yeah, Jeff, anything to add there? >> Yeah, I would say we try our best to find the best technology out there that our customers are demanding today. And basically, give them a fast track to the top resources we have to offer to help them grow their business. >> Yeah, and not a casual offering there at AWS. I just want to call out some stats so everyone knows just how many amazing startups and businesses that you touch. We've talked a lot about unicorns here on the show, and one of Adam's quotes from the keynote was, "Of the 1200 global unicorns, 83% run on AWS." So, at what stage are most companies trying to come and partner with you? And Eric we'll go to you for that. >> Yeah, so I run the North American startup team and our mission is to get and support startups as early as inception as possible, right? And so we've got kind of three, think about three legs of stool. We've got our business development team who works really closely with everything from seed, angel investors, incubators, accelerators, top tier VCs. And then we've got a sales team, we've got a BD team. And so really, like we're even looking before customers start even building or billing, we want to find those stealth startups, help them understand kind of product, where they fit within AWS, help them understand kind of how we can support them. And then as they start to build, then we've got a commercial team of solution architects and sales professionals that work with them. So, we actually match that life cycle all the way through. >> That's awesome. So, you are looking at seed, stealth. So, if I'm a founder listening right now, it doesn't matter what stage I'm at. >> No, I mean, really we want to get, and so we have credit programs, we have enablement programs, focus everything from very beginning to hyper scale. And that's kind of how we think about it. >> That's pretty awesome. So Jeff, what are the keys to success for a startup in working with you all? >> Yeah, good question. Highly differentiated technology is absolutely critical, right? There's a lot of startups out there but finding those that have differentiated technology that meets the demands of AWS customers, by far the biggest piece right there. And then it's all about figuring out how to lean into the partnership and really embrace what Jimmy said. How do you do the co build, the co-marketing, co-sell to put the full package together to make sure that your software's going to have the greatest visibility with our customers out there. >> Yeah, I love that. Jimmy, how do you charm them? What do the startups see in working with AWS? (indistinct) >> But that aside, Jeff just alluded to it. It's that better together story and it takes a lot of buy-in from the partner to get started. It is what we say, a partner driven flywheel. And the successful partners that I work with understand that and they're committing the resources to the relationship because we manage thousands and thousands of startups and there's thousands listed on Marketplace. And then within our co-sell ISV Accelerate program, there's hundreds of startups. So startups have to, one, differentiate themselves with their technology, but then two, be able to lean in to do the tactical engagement that myself and my PDM peers help them manage. >> Awesome, yeah. So Eric. >> Yes. >> Let's say I talk to a lot of founders because I do, and how would I pitch an AWS partnership through the global startup program to them? >> Yeah, well, so this... >> Give me my sound back. >> Yeah, yeah, look for us, like it's all about scaling your business, right? And so my team, and we have a partnership. I run the North American startup team, they run the global startup program, okay? So what my job is initially is to help them build up their services and their programs and products. And then as they get to product market fit, and we see synergy with selling with Amazon, the whole idea is to lead them into the go-to market programs, right? And so really for us, that pitch is this, simply put, we're going to help you extend your reach, right? We're going to take what you know about your service and having product market fit understanding your sales cycle, understanding your customer and your value, and then we're going to amplify that voice. >> Sounds good to me, I'm sold. I like that, I mean, I doubt there's too many companies with as much reach as you have. Let's dig in there a little bit. So, how much is the concentration of the portfolio in North America versus globally? I know you've got your fingers all over the place. >> Jimmy: Yeah. >> Go for it, Jeff. >> Jimmy: Well, yeah, you start and I'll... >> On the partnership side, it's pretty balanced between North America and AMEA and APJ, et cetera, but the type of partners is very different, right? So North America, we have a high focus on infrastructure led partners, right? Where that might be a little different in other regions internationally. >> Yeah, so I have North America, I have a peer that has AMEA, a peer that has Latin America and a peer that has APJ. And so, we have the startup team which is global, and we break it up regionally, and then the global startup program, which is partnership around APN, Amazon Partner Network, is also global. So like, we work in concert, they have folks married up to our team in each region. >> Savannah, what I'm hearing is you want do a global startup showcase? >> Yeah. (indistinct) >> We're happy to sponsor. >> Are you reading my mind? We are very aligned, Jimmy. >> I love it, awesome. >> I'm going to ask you a question, since you obviously are in sync with me all ready. You guys see what you mentioned, 50,000 startups in the program? 100, 000, how many? >> Well you're talking about for the global startup program, the ISV side? >> Sure, yeah, let's do both the stats actually. >> So, the global startup program's a lot smaller than that, right? So globally, there might be around 1,000 startups that are in the program. >> Savanna: Very elite little spot. >> Now, a lot bigger world on Eric's side. >> Eric: Yeah, globally over 200,000. >> Savanna: Whoa. >> Yeah, I mean, you think about, so just think about the... >> To keep track, those all in your head? >> Yeah, I can't keep track. North America's quite large. Yeah, no, because look, startups are getting created every day, right? And then there's positive exits and negative exits, right? And so, yeah, I mean, it's impressive. And particularly over the last two years, over the last two years are a little bit crazy, bonkers with the money coming. (mumbles) And yet the creation that's going to happen right now in the market disruption is going to mirror what happened in 2008, 2009. And so, the creation is not going to slow down. >> Savanna: No, hopefully not. >> No. >> No, and our momentum, I mean everyone's doing things faster, more data, it's all that we're talking about, do more and make it easier for everybody in the same central location. Jimmy, of those thousand global startups that you're working with, can you tell us some of the trends? >> Yeah, so I think one of the big things, especially, I cover data analytics startups specifically. So, one moving from batch to real time analytics. So, whether that's IOT, gaming, leader boards, querying data where it sits in an AWS data, like companies need to make operational decisions now and not based off of historic data from a week ago or last night or a month ago. So, that's one. And then I'm going to steal one of John's lines, is data is code. That is becoming that base layer that a lot of startups are building off of and operationalizing. So, I think those are the two big things I'm seeing, but would love... >> Curious to both, Jeff, let's go to you next, I'm curious, yeah. >> Yeah, totally. I think from a broader perspective, the days of completely free money and infinite resources are coming to a close, if not already closed. >> We all work with startups, we can go ahead and just talk about all the well is just a little (indistinct)... >> So, I think it's closed, and so because of that, it's how do you deal with a lot? How do you produce the results on the go to market side with fewer resources, right? And so it's incumbent on our team to figure out how to make it an easier, simpler process to partner with AWS, knowing those constraints are very real now. >> Savanna: Yeah. >> Yeah. >> Yeah, and to build on that. I think mid stage, it's all about cash preservation, right? And it's in that runway... >> Especially right now. >> Yeah, and so part of that is getting into the right infrastructure, when you had a lot of people, suddenly you don't have as many people moving into managed services, making sure that you can scale at a cost efficient way versus at any cost. That's kind of the latter stage. Now what's really been fascinating more at the at the early stages, I call it the rise of the AIML native. And so, where you say three years ago, you saw customers bolting on AI, now they're building AI from the start, right? And that's pervasive across every industry, whether it's in FinTech, life sciences, healthcare, climate tech, you're starting to see it all the way across the board. And then of course the other thing is, yeah, the other one is just the rise of just large language models, right? And just, I think there's the hype and there's the promise, but you know, over time, like the amount of customers big and small, whom are used in large language models is pretty fascinating. >> Yeah, you must have fascinating jobs. I mean, genuinely, it's so cool to get to not only see and have your finger on the pulse of what's coming next, essentially that's what startups are, but also be able to support them and to collaborate with them. And it's clear, the commitment to community and to the customers that you're serving. Last question for each of you, and then we're talking about your DJing. >> Oh yeah, I definitely, I want to see that. >> No, we're going to close with that as a little pitch for everyone watching this show. So, we make sure the crowd's just packed for that. This is your show, as you said, you live for this show, love that. >> Yeah. >> Give us your 30 second hot take, most important soundbites, think of this as your thought leadership shining moment. What's the biggest takeaway from the show? Biggest trend, thing that has you most excited? >> Oh, that's a difficult one. There's a lot going on. >> There is a lot going on. I mean, you can say a couple things. I'll allow you more than 30 seconds if you want. >> No, I mean, look, I just think the, well, what's fascinating to me in having this is my third or fourth re:Invent is just the volume of new announcements that come out. It's impressive, right? I mean it's impressive in terms of number of services, but then the depth of those services and the building on, I think it's just really amazing. I think that the trend you're going to continue to see and there's going to be more keynotes tomorrow, so, I can't let anything out. But just the AI, ML, real excited about that, analytic space, serverless, just continue to see the maturation of that space, particularly for startups. I think that to me is what's really exciting. And just seeing folks come together, start exchanging ideas, and I think the last piece I'll do is a pitch for my own team, like we have like 18 different sessions from the North American startup team. And so, I mean, shout out to our solution architects putting those sessions together, geared towards startups for startups, and so, that's probably what I'm most excited about. >> Casual, that was good, and you pitched it in time. I think that was great. >> There you go. >> All right, Jeff, you just had a little practice time while he was going. Let's (indistinct). >> No, so it's just exciting to see all the partners that we support here, so many of them have booths here and are showcasing their technology. And being able to connect them with customers to show how advanced their capabilities are that they're bringing to the table to supplement and compliment all the new capabilities that AWS is launching. So, to be able to see all of that in the same place at the same time and really hear what they need from a partnership perspective, that's what's special for us. >> Savanna: This is special. All right, Jimmy. >> My thoughts on re:Invent or? >> Not DJ yet. >> Not DJ. Not DJ, but I mean, your first re:Invent. Probably your first time getting to interact with a lot of the people that you chat with face to face. How does it feel? What's your hot take? Your look through the crystal ball, if you want to take it farther out in front. >> I think it's finally getting FaceTime with some of the relationships that I've built purely over Chime and virtual calls over the past two years has been incredible. And then secondly, to the technical enablement piece, I can announce this 'cause it was already announced earlier, is AWS Security Lake, one of my partners, Cribl, was actually a launch partner for that service. So, a little too to the Horn for Global Startup program, one of the coolest things at the tactical level as a PDM is working with them throughout the year and my partner solution architect finding these unique alignment opportunities with native AWS services and then seeing it build all the way through fruition at the finish line, announced at re:Invent, their logo up on screen, like that's, I can sleep well tonight. >> Job well done. >> Yeah. >> Yeah. >> That's pretty cool. >> That is cool. >> So, I've already told you before you even got here that you're a DJ and you happen to be DJing at re:Invent. Where can we all go dance and see you? >> So, shout out to Mission Cloud, who has sponsored Tao, Day Beach Club on Wednesday evening. So yes, I do DJ, I appreciate AWS's flexibility work life balance. So, I'll give that plug right here as well. But no, it's something I picked up during COVID, it's a creative outlet for me. And then again, to be able to do it here is just an incredible opportunity. So, Wednesday night I hope to see all theCUBE and everyone that... >> We will definitely be there, be careful what you wish for. >> What's your stage name? >> Oh, stage name, DJ Hot Hands, so, find me on SoundCloud. >> DJ Hot Hands. >> All right, so check out DJ Hot Hands on SoundCloud. And if folks want to learn more about the Global Startup program, where do they go? >> AWS Global Startup Program. We have a website you can easily connect with. All our startups are listed on AWS Marketplace. >> Most of them are Marketplace, you can go to our website, (mumbles) global startup program and yeah, find us there. >> Fantastic. Well, Jeff, Jimmy, Eric, it was an absolute pleasure starting the day. We got startups for breakfast. I love that. And I can't wait to go dance to you tomorrow night or tonight actually. I'm here for the fist bumps. This is awesome. And you all are great. Hope to have you back on theCUBE again very soon and we'll have to coordinate on that global Startup Showcase. >> Jimmy: All right. >> I think it's happening, 2023, get ready folks. >> Jimmy: Here we go. >> Get ready. All right, well, this was our first session here at AWS re:Invent. We are live from Las Vegas, Nevada. My name is Savannah Peterson, we're theCUBE, the leader in high tech reporting. (bright upbeat music)

Published Date : Nov 29 2022

SUMMARY :

and I'm delighted to be here with theCUBE. Is it exciting to be Always, I mean, you they spend to be here. Yeah, everyone in the And Jimmy, I know you joined the program And I love seeing some of the startups Yeah, it's fantastic. of the global startup program with AWS. So, we have three core pillars. to the top resources we have to offer and businesses that you touch. And then as they start to build, So, you are looking at seed, stealth. and so we have credit programs, to success for a startup that meets the demands of AWS customers, What do the startups from the partner to get started. So Eric. initially is to help them So, how much is the you start and I'll... but the type of partners and a peer that has APJ. Yeah. Are you reading my mind? I'm going to ask you a question, both the stats actually. that are in the program. Yeah, I mean, you think about, And so, the creation is in the same central location. And then I'm going to Jeff, let's go to you are coming to a close, talk about all the well on the go to market side Yeah, and to build on that. Yeah, and so part of that and to collaborate with them. I want to see that. said, you live for this show, What's the biggest takeaway from the show? There's a lot going on. I mean, you can say a couple things. and there's going to be and you pitched it in time. All right, Jeff, you just that they're bringing to the table Savanna: This is special. time getting to interact And then secondly, to the to be DJing at re:Invent. And then again, to be able to do it here be careful what you wish for. so, find me on SoundCloud. about the Global Startup We have a website you you can go to our website, Hope to have you back on I think it's happening, We are live from Las Vegas, Nevada.

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David Schmidt, Dell Technologies and Scott Clark, Intel | SuperComputing 22


 

(techno music intro) >> Welcome back to theCube's coverage of SuperComputing Conference 2022. We are here at day three covering the amazing events that are occurring here. I'm Dave Nicholson, with my co-host Paul Gillin. How's it goin', Paul? >> Fine, Dave. Winding down here, but still plenty of action. >> Interesting stuff. We got a full day of coverage, and we're having really, really interesting conversations. We sort of wrapped things up at Supercomputing 22 here in Dallas. I've got two very special guests with me, Scott from Intel and David from Dell, to talk about yeah supercomputing, but guess what? We've got some really cool stuff coming up after this whole thing wraps. So not all of the holiday gifts have been unwrapped yet, kids. Welcome gentlemen. >> Thanks so much for having us. >> Thanks for having us. >> So, let's start with you, David. First of all, explain the relationship in general between Dell and Intel. >> Sure, so obviously Intel's been an outstanding partner. We built some great solutions over the years. I think the market reflects that. Our customers tell us that. The feedback's strong. The products you see out here this week at Supercompute, you know, put that on display for everybody to see. And then as we think about AI in machine learning, there's so many different directions we need to go to help our customers deliver AI outcomes. Right, so we recognize that AI has kind of spread outside of just the confines of everything we've seen here this week. And now we've got really accessible AI use cases that we can explain to friends and family. We can talk about going into retail environments and how AI is being used to track inventory, to monitor traffic, et cetera. But really what that means to us as a bunch of hardware folks is we have to deliver the right platforms and the right designs for a variety of environments, both inside and outside the data center. And so if you look at our portfolio, we have some great products here this week, but we also have other platforms, like the XR4000, our shortest rack server ever that's designed to go into Edge environments, but is also built for those Edge AI use cases that supports GPUs. It supports AI on the CPU as well. And so there's a lot of really compelling platforms that we're starting to talk about, have already been talking about, and it's going to really enable our customers to deliver AI in a variety of ways. >> You mentioned AI on the CPU. Maybe this is a question for Scott. What does that mean, AI on the CPU? >> Well, as David was talking about, we're just seeing this explosion of different use cases. And some of those on the Edge, some of them in the Cloud, some of them on Prem. But within those individual deployments, there's often different ways that you can do AI, whether that's training or inference. And what we're seeing is a lot of times the memory locality matters quite a bit. You don't want to have to pay necessarily a cost going across the PCI express bus, especially with some of our newer products like the CPU Max series, where you can have a huge about of high bandwidth memory just sitting right on the CPU. Things that traditionally would have been accelerator only, can now live on a CPU, and that includes both on the inference side. We're seeing some really great things with images, where you might have a giant medical image that you need to be able to do extremely high resolution inference on or even text, where you might have a huge corpus of extremely sparse text that you need to be able to randomly sample very efficiently. >> So how are these needs influencing the evolution of Intel CPU architectures? >> So, we're talking to our customers. We're talking to our partners. This presents both an opportunity, but also a challenge with all of these different places that you can put these great products, as well as applications. And so we're very thoughtfully trying to go to the market, see where their needs are, and then meet those needs. This industry obviously has a lot of great players in it, and it's no longer the case that if you build it, they will come. So what we're doing is we're finding where are those choke points, how can we have that biggest difference? Sometimes there's generational leaps, and I know David can speak to this, can be huge from one system to the next just because everything's accelerated on the software side, the hardware side, and the platforms themselves. >> That's right, and we're really excited about that leap. If you take what Scott just described, we've been writing white papers, our team with Scott's team, we've been talking about those types of use cases using doing large image analysis and leveraging system memory, leveraging the CPU to do that, we've been talking about that for several generations now. Right, going back to Cascade Lake, going back to what we would call 14th generation power Edge. And so now as we prepare and continue to unveil, kind of we're in launch season, right, you and I were talking about how we're in launch season. As we continue to unveil and launch more products, the performance improvements are just going to be outstanding and we'll continue that evolution that Scott described. >> Yeah, I'd like to applaud Dell just for a moment for its restraint. Because I know you could've come in and taken all of the space in the convention center to show everything that you do. >> Would have loved to. >> In the HPC space. Now, worst kept secrets on earth at this point. Vying for number one place is the fact that there is a new Mission Impossible movie coming. And there's also new stuff coming from Intel. I know, I think allegedly we're getting close. What can you share with us on that front? And I appreciate it if you can't share a ton of specifics, but where are we going? David just alluded to it. >> Yeah, as David talked about, we've been working on some of these things for many years. And it's just, this momentum is continuing to build, both in respect to some of our hardware investments. We've unveiled some things both here, both on the CPU side and the accelerator side, but also on the software side. OneAPI is gathering more and more traction and the ecosystem is continuing to blossom. Some of our AI and HPC workloads, and the combination thereof, are becoming more and more viable, as well as displacing traditional approaches to some of these problems. And it's this type of thing where it's not linear. It all builds on itself. And we've seen some of these investments that we've made for a better half of a decade starting to bear fruit, but that's, it's not just a one time thing. It's just going to continue to roll out, and we're going to be seeing more and more of this. >> So I want to follow up on something that you mentioned. I don't know if you've ever heard that the Charlie Brown saying that sometimes the most discouraging thing can be to have immense potential. Because between Dell and Intel, you offer so many different versions of things from a fit for function perspective. As a practical matter, how do you work with customers, and maybe this is a question for you, David. How do you work with customers to figure out what the right fit is? >> I'll give you a great example. Just this week, customer conversations, and we can put it in terms of kilowatts to rack, right. How many kilowatts are you delivering at a rack level inside your data center? I've had an answer anywhere from five all the way up to 90. There's some that have been a bit higher that probably don't want to talk about those cases, kind of customers we're meeting with very privately. But the range is really, really large, right, and there's a variety of environments. Customers might be ready for liquid today. They may not be ready for it. They may want to maximize air cooling. Those are the conversations, and then of course it all maps back to the workloads they wish to enable. AI is an extremely overloaded term. We don't have enough time to talk about all the different things that tuck under that umbrella, but the workloads and the outcomes they wish to enable, we have the right solutions. And then we take it a step further by considering where they are today, where they need to go. And I just love that five to 90 example of not every customer has an identical cookie cutter environment, so we've got to have the right platforms, the right solutions, for the right workloads, for the right environments. >> So, I like to dive in on this power issue, to give people who are watching an idea. Because we say five kilowatts, 90 kilowatts, people are like, oh wow, hmm, what does that mean? 90 kilowatts is more than 100 horse power if you want to translate it over. It's a massive amount of power, so if you think of EV terms. You know, five kilowatts is about a hairdryer's around a kilowatt, 1,000 watts, right. But the point is, 90 kilowatts in a rack, that's insane. That's absolutely insane. The heat that that generates has got to be insane, and so it's important. >> Several houses in the size of a closet. >> Exactly, exactly. Yeah, in a rack I explain to people, you know, it's like a refrigerator. But, so in the arena of thermals, I mean is that something during the development of next gen architectures, is that something that's been taken into consideration? Or is it just a race to die size? >> Well, you definitely have to take thermals into account, as well as just the power of consumption themselves. I mean, people are looking at their total cost of ownership. They're looking at sustainability. And at the end of the day, they need to solve a problem. There's many paths up that mountain, and it's about choosing that right path. We've talked about this before, having extremely thoughtful partners, we're just not going to common-torily try every single solution. We're going to try to find the ones that fit that right mold for that customer. And we're seeing more and more people, excuse me, care about this, more and more people wanting to say, how do I do this in the most sustainable way? How do I do this in the most reliable way, given maybe different fluctuations in their power consumption or their power pricing? We're developing more software tools and obviously partnering with great partners to make sure we do this in the most thoughtful way possible. >> Intel put a lot of, made a big investment by buying Habana Labs for its acceleration technology. They're based in Israel. You're based on the west coast. How are you coordinating with them? How will the Habana technology work its way into more mainstream Intel products? And how would Dell integrate those into your servers? >> Good question. I guess I can kick this off. So Habana is part of the Intel family now. They've been integrated in. It's been a great journey with them, as some of their products have launched on AWS, and they've had some very good wins on MLPerf and things like that. I think it's about finding the right tool for the job, right. Not every problem is a nail, so you need more than just a hammer. And so we have the Xeon series, which is incredibly flexible, can do so many different things. It's what we've come to know and love. On the other end of the spectrum, we obviously have some of these more deep learning focused accelerators. And if that's your problem, then you can solve that problem in incredibly efficient ways. The accelerators themselves are somewhere in the middle, so you get that kind of Goldilocks zone of flexibility and power. And depending on your use case, depending on what you know your workloads are going to be day in and day out, one of these solutions might work better for you. A combination might work better for you. Hybrid compute starts to become really interesting. Maybe you have something that you need 24/7, but then you only need a burst to certain things. There's a lot of different options out there. >> The portfolio approach. >> Exactly. >> And then what I love about the work that Scott's team is doing, customers have told us this week in our meetings, they do not want to spend developer's time porting code from one stack to the next. They want that flexibility of choice. Everyone does. We want it in our lives, in our every day lives. They need that flexibility of choice, but they also, there's an opportunity cost when their developers have to choose to port some code over from one stack to another or spend time improving algorithms and doing things that actually generate, you know, meaningful outcomes for their business or their research. And so if they are, you know, desperately searching I would say for that solution and for help in that area, and that's what we're working to enable soon. >> And this is what I love about oneAPI, our software stack, it's open first, heterogeneous first. You can take SYCL code, it can run on competitor's hardware. It can run on Intel hardware. It's one of these things that you have to believe long term, the future is open. Wall gardens, the walls eventually crumble. And we're just trying to continue to invest in that ecosystem to make sure that the in-developer at the end of the day really gets what they need to do, which is solving their business problem, not tinkering with our drivers. >> Yeah, I actually saw an interesting announcement that I hadn't been tracking. I hadn't been tracking this area. Chiplets, and the idea of an open standard where competitors of Intel from a silicone perspective can have their chips integrated via a universal standard. And basically you had the top three silicone vendors saying, yeah, absolutely, let's work together. Cats and dogs. >> Exactly, but at the end of the day, it's whatever menagerie solves the problem. >> Right, right, exactly. And of course Dell can solve it from any angle. >> Yeah, we need strong partners to build the platforms to actually do it. At the end of the day, silicone without software is just sand. Sand with silicone is poorly written prose. But without an actual platform to put it on, it's nothing, it's a box that sits in the corner. >> David, you mentioned that 90% of power age servers now support GPUs. So how is this high-performing, the growth of high performance computing, the demand, influencing the evolution of your server architecture? >> Great question, a couple of ways. You know, I would say 90% of our platforms support GPUs. 100% of our platforms support AI use cases. And it goes back to the CPU compute stack. As we look at how we deliver different form factors for customers, we go back to that range, I said that power range this week of how do we enable the right air coolant solutions? How do we deliver the right liquid cooling solutions, so that wherever the customer is in their environment, and whatever footprint they have, we're ready to meet it? That's something you'll see as we go into kind of the second half of launch season and continue rolling out products. You're going to see some very compelling solutions, not just in air cooling, but liquid cooling as well. >> You want to be more specific? >> We can't unveil everything at Supercompute. We have a lot of great stuff coming up here in the next few months, so. >> It's kind of like being at a great restaurant when they offer you dessert, and you're like yeah, dessert would be great, but I just can't take anymore. >> It's a multi course meal. >> At this point. Well, as we wrap, I've got one more question for each of you. Same question for each of you. When you think about high performance computing, super computing, all of the things that you're doing in your partnership, driving artificial intelligence, at that tip of the spear, what kind of insights are you looking forward to us being able to gain from this technology? In other words, what cool thing, what do you think is cool out there from an AI perspective? What problem do you think we can solve in the near future? What problems would you like to solve? What gets you out of bed in the morning? Cause it's not the little, it's not the bits and the bobs and the speeds and the feats, it's what we're going to do with them, so what do you think, David? >> I'll give you an example. And I think, I saw some of my colleagues talk about this earlier in the week, but for me what we could do in the past two years to unable our customers in a quarantine pandemic environment, we were delivering platforms and solutions to help them do their jobs, help them carry on in their lives. And that's just one example, and if I were to map that forward, it's about enabling that human progress. And it's, you know, you ask a 20 year version of me 20 years ago, you know, if you could imagine some of these things, I don't know what kind of answer you would get. And so mapping forward next decade, next two decades, I can go back to that example of hey, we did great things in the past couple of years to enable our customers. Just imagine what we're going to be able to do going forward to enable that human progress. You know, there's great use cases, there's great image analysis. We talked about some. The images that Scott was referring to had to do with taking CAT scan images and being able to scan them for tumors and other things in the healthcare industry. That is stuff that feels good when you get out of bed in the morning, to know that you're enabling that type of progress. >> Scott, quick thoughts? >> Yeah, and I'll echo that. It's not one specific use case, but it's really this wave front of all of these use cases, from the very micro of developing the next drug to finding the next battery technology, all the way up to the macro of trying to have an impact on climate change or even the origins of the universe itself. All of these fields are seeing these massive gains, both from the software, the hardware, the platforms that we're bringing to bear to these problems. And at the end of the day, humanity is going to be fundamentally transformed by the computation that we're launching and working on today. >> Fantastic, fantastic. Thank you, gentlemen. You heard it hear first, Intel and Dell just committed to solving the secrets of the universe by New Years Eve 2023. >> Well, next Supercompute, let's give us a little time. >> The next Supercompute Convention. >> Yeah, next year. >> Yeah, SC 2023, we'll come back and see what problems have been solved. You heard it hear first on theCube, folks. By SC 23, Dell and Intel are going to reveal the secrets of the universe. From here, at SC 22, I'd like to thank you for joining our conversation. I'm Dave Nicholson, with my co-host Paul Gillin. Stay tuned to theCube's coverage of Supercomputing Conference 22. We'll be back after a short break. (techno music)

Published Date : Nov 17 2022

SUMMARY :

covering the amazing events Winding down here, but So not all of the holiday gifts First of all, explain the and the right designs for What does that mean, AI on the CPU? that you need to be able to and it's no longer the case leveraging the CPU to do that, all of the space in the convention center And I appreciate it if you and the ecosystem is something that you mentioned. And I just love that five to 90 example But the point is, 90 kilowatts to people, you know, And at the end of the day, You're based on the west coast. So Habana is part of the Intel family now. and for help in that area, in that ecosystem to make Chiplets, and the idea of an open standard Exactly, but at the end of the day, And of course Dell can that sits in the corner. the growth of high performance And it goes back to the CPU compute stack. in the next few months, so. when they offer you dessert, and the speeds and the feats, in the morning, to know And at the end of the day, of the universe by New Years Eve 2023. Well, next Supercompute, From here, at SC 22, I'd like to thank you

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JC Herrera, CrowdStrike, Craig Neri & Diezel Lodder, Operation Motorsport | CrowdStrike Fal.Con 2022


 

>>Welcome back to Falcon 2022. This is Dave LAN. We get a special presentation segment for you today. This is Walter Wall day one of day two's cube coverage, JC Herrera. Here's my designated cohost. Who's the chief human resource officer at CrowdStrike. Craig Neri is to my left. He's the beneficiary and the beneficiary trustee and ambassador of, of operation Motorsport and former us air force. Thank you for your service. Thank you. And Deel Lauder, who is CEO and co-founder of operation Motorsport. Jen, welcome to the cube. Thanks so much for coming on. Great to be JC set this up for us. Explain your role, explain the corporate giving the whole student connection and the veterans take us through that. >>Yeah, sure. Yeah. So as, as head of HR, one of the, one of the things that we do is, is help manage part of the corporate giving strategy. And, and one of those things that, that we love to do is to also invest in students and in our veterans, it's just a part of our giving program. So this partnership with operation Motorsport is really critical to that. And if you want to dive a little bit deeper into that, we just see that there's a gigantic skills gap in cyber security. And so when we, when there's over millions of open roles around the world and 700,000 of 'em in the us alone, we've gotta go close that gap. And so our next gen scholarships that come out of the, that are giving funds are, are awarded to students who are studying cyber security or AI. And the other side of that is that this partnership with operation motor sport, then we get the opportunity to do some internships with veterans through operation motor sport as well, the >>Number 700,000 now, but pre pandemic. I remember number 3 50, 300 50,000. It's it's doubled now just in the us. Amazing. All right, diesel, tell us about the mission of operation motor sport, like who are the beneficiaries let's get into it. >>So operation motor sport engages ill, injured, wounded service members, those that are medically retiring from the service or disabled veterans, these individuals be taken out of their units. They lose their team identity, their purpose. And, and what we do is those that apply to the program and have a desire to work around shiny objects and fast cars and all the great smells or just car guys or gals that we have some of those as well. They, we, we bring them onto the teams as beneficiaries. So embed them into a race team and give them opportunity to find something new. We're a recovery program. We're not about, you know, finding jobs for these folks. It's about networking and getting outta that, you know, outta the dark places where some of them end up going, because this is a, a huge change for them. And, and in doing so, we now expose them to crowd strike. You know, that's, that's one of the new relationships that, that we have where potentially if they want to, they can pursue new opportunities in areas like cyber security. >>And they're chosen through an application process. You're I'm, I'm inferring. >>Yeah. They just go online and say, you know, through word of mouth or through a friend or through the, the USO and other organizations, they go online and they click the apply here and they fill it out. And our beneficiary trustee, Craig, and calls 'em up and says, Hey, tell me about what you're looking for. And, and we, we pair them up with the race team and Craig, >>You're also a, a beneficiary in addition to being the beneficiary trustee. So explain that, what's your story? >>Right. So I started in this organization as a beneficiary. I was the one that hit the button on the website. And, and then a few minutes later, I got a phone call from then Tiffany Lader, diesel's wife, who's our executive director in the organization. And, and I had that same conversation that I now have with beneficiaries today. I did a, I did a full season with them last year in 2021 as a beneficiary. But at the end I realized how big of an impact that this has with folks. Transition can be very difficult, especially if they're ill injured or wounded. And so I asked if I could help if I could give back, cuz it meant such it had such a big impact on me. I'd like to, to help other veterans as well. Can I >>Ask you what made you hit that button? What made you apply? >>That's a great question. So I was one of the very fortunate ones that had a transition coach. I was in the military for 29 years and had a lot of great connections in the military and, and was connected to a coach, a transition coach and just exploring, you know, what that, what that would look like. And she was the one who said, Hey, why don't we, why don't we explore this passion of Motorsports that you have? My family had been going to, to Motorsports events for, you know, 50 years. And so, so I thought back, all right, this is, I like this idea. Let's, let's pursue this. So a quick Google search and operation Motorsport popped up and I hit the button and >>What programs are available in operation >>Motorsport? Yeah. So diesel kind of outline outlined it. We have basically three different programs. We have the, our immersion program, which is exactly what diesel described, where we take that veteran. And we actually immerse them in a race team. They're doing the, exactly what I was doing, doing tires and fuel and whatever the team needs them to do. We also have our emo sports program where folks who can't do the immersion program, immersion program is takes a pretty big time commitment sometimes. And so they just don't have the capacity or abilities to be able to do those. We could put 'em in our emo sports program where they can do it all virtually we're actually, we have a season going on right now where we, we have veterans racing in that emo sports program. And then we have a, a diversionary therapy program where we have a, a Patriot car corral set up at all these tracks. So they can go out with like-minded individuals and spend the day out there with those folks, other veterans. And we do pit pit tours and, and we get 'em out on the track for a little bit of a, you know, highway speeds, nothing ridiculous. But we, we did doing some highway speeds. So we have a, a few, few different ways for them to be >>Involved. So, so the number three is like a splash in the pond, whereas number ones, the, to like full immersion. Right? Correct. And so what are you doing in the full immersion? What is, what is that like? I mean, you're literally changing tires and, and, and you're >>Yeah. You name it. You're >>In the you're you're you're in that sort of sphere of battle, if you will. Right. >>The beauty of this is we could take somebody's capabilities and skill set and we can match it to whatever that looks like on a race team. Some people come in and have no experience whatsoever. And so we find a team that needs, you know, that has a development opportunities where they could come in, their, their initial job might be to fuel fuel cans or, you know, take tires off the car, wipe the car down, it's little things in the beginning. And then slowly as they start to grow and learn, then they take on bigger roles. But we also have different positions. They can be immersed in, in teams, but they can also be immersed in the series. So we have folks that are doing like tech inspections. We have folks that are doing race control up in the, up in the tower, directing race operations. So we have lots of opportunities, tons of potential. We, we foster those relationships and take the folks, whatever their capabilities and, and abilities are and find the right position for >>'em think, thinking about your personal experience, how, how did it, how would you say it affected you? >>Yeah. To understand that you really have to understand military transition. And I think that's where a lot of the folks that have never experienced this really struggle transition from the military is really difficult. And it's really difficult, even if you're, if you're not broken or you don't have some kind of illness or injury, but you add that factor into at the same time and it could be extremely difficult. And that's why we see like the 22, a day suicide rates with veterans, it's very, very high. Right? And so when you, when you come into this program, it, it is a little bit of a leap of faith, right? This is very new experience for somebody, right? For somebody like myself who had 29 years of experience in the military, very senior person in the military. And now you're at the bottom of the totem pole and trying to figure it all out again, it's, it's a, it's a big jump. But what you realize really quickly is a lot of the things that you experience in the military, you experience in that Pata, same exact things, lots of small team environment, lots of diversity, lots of challenges, lots of roadblocks ups downs, you, you deploy just like you would deploy in, in the military, you bring the cars to a track, you execute a mission, then you pack it up and bring it home. So it's, there's so many similarities in >>The process. I mean, yeah. Diesel hearing Craig explained that there are the similarities sound very clear, but, but, but how did how'd you come up with this idea? It makes sense now in retrospect, but somebody just said, Hey, you know, we have this and we have this and we can marry him or no, not >>Really. And it it's a funny story because I always said, I, I, I don't believe in reinventing the wheel, I believe in stealing the car. And so there's a sister organization that we have in the UK called mission Motorsport. And, and, and they invented this five years before we did. And, and they were successful. And I was, you know, through, through friendships and opportunities, I got to witness it in, in 2016. So went over to, to Wales in the UK and, and watched it in action. And we were there for one race weekend, race of remembrance, which is where we go back to, we'll be going back to November, taking 13 beneficiaries over to race in our own race team for a 12 hour race. And that's a whole other story, but that's where it all started. You know, we, we saw the opportunities and said, wow, they're changing lives through recovery, you know, through motor sport and the similarities and what they were achieving. >>Our initial goal was let's just come back and do this again next year, because we need to bring north American transitioning members over to, to witness this and take part. And then fast forward, we said, why stop there? And we stood up an organization. Now I'll tell you that the organization is not what it was, the, the initial vision. This is not where, I mean, I never imagine that we get to this point this day, especially with the announcement this morning, you know, with the partnership with CrowdStrike, it it's huge for us, but we've evolved into something that was very similar to the initial vision. And that was helping, helping medically transitioning service members with their own personal struggles and recovery. You know, the reason we call it operation Motorsport is because operations have no beginning and no end and our, and what we do makes us so different in that we're not a one and done, we take care of these guys. Even when they become alumni, they, they still come back. They, they come back to volunteer, they come back to check in their friends and, and all kinds. It's really, really neat. And, >>And JC of course, CrowdStrike has an affinity for Motorsports, right? You got the logo on the Mercedes. You you've got the safety car at, this is, I think it's called the safety car. Right. That's it? Yeah. So, okay. So that's an obvious connection, but, but where did the idea germinate for this partnership? >>There's so many things, but first and foremost, I think that the, the values of CrowdStrike and those of operation motors were very much aligned. If you think about it, we, we focus a lot on teamwork. There's no way we do these jobs without the teamwork part. We all love data. These guys are all in the data all the time, trying to figure out, you know, what your adversaries are doing. So there's that kind of component to it. And I'd say the last bit is critical thinking. So when we think about our organizations and how well aligned they are, that was a, that was a no brainer. And into the other side of it, we get the opportunity to do mentorship programs. I mean, I think both ways, hopefully I get invited to the Patriot corral. At some point I can go, go work on a car, but we'll do those both ways or mentorship opportunities. If folks from operation motor sport win a team up with a crowd striker. So >>Do you ever get to drive the car? Or is that just an awful question? No, that's >>A good question. Actually I do from the, from the track to the pits, very slow >>Speeds. They don't let you out in the train. That's right. No, I don't get to go out on the track. Diesel, you ever, you ever drive one >>Of these? I, I, I I've been on, on the track on, on different cars, not in the race cars that, that, that, that are on the team, but something that's unique in the Patriot corral, for instance, because JC brought that up is that when we do these Patriot corrals, part of that program at lunchtime is, is taking the individuals and doing parade laps. And now, you know, a parade lap. Well, what's the fun in that, but you drive highway speeds on a racetrack and your own personal car, following a pace car. That's a pretty cool experience. Cool. >>Yeah, that's very cool guys. Congratulations on this program and all your success and all the, the giving that you do for the community and, and your peers really appreciate you guys coming on the cube and telling me great story. Thanks >>For having, thanks for the opportunity. You're very >>Welcome. All right. Keep it right there. Everybody. Dave ante and Dave Nicholson, we'll be back from Falcon 2022 at the area in Las Vegas. You watching the cube.

Published Date : Sep 22 2022

SUMMARY :

Thank you for your service. And if you want to dive a little bit deeper into that, It's it's doubled now just in the us. You know, that's, that's one of the new relationships that, that we have where And they're chosen through an application process. And our beneficiary trustee, Craig, and calls 'em up and says, You're also a, a beneficiary in addition to being the beneficiary trustee. And so I asked if I could help if I could give back, cuz it meant such it had to Motorsports events for, you know, 50 years. and we get 'em out on the track for a little bit of a, you know, highway speeds, nothing ridiculous. And so what are you doing in the full immersion? You're In the you're you're you're in that sort of sphere of battle, if you will. a team that needs, you know, that has a development opportunities where they could come in, in the military, you bring the cars to a track, you execute a mission, then you pack it up and bring it home. makes sense now in retrospect, but somebody just said, Hey, you know, we have this and we have this and we And we were there for one race weekend, race of remembrance, which is where we go back to, point this day, especially with the announcement this morning, you know, with the partnership with CrowdStrike, And JC of course, CrowdStrike has an affinity for Motorsports, right? These guys are all in the data all the time, trying to figure out, you know, Actually I do from the, from the track to the pits, very slow They don't let you out in the train. And now, you know, a parade lap. all the, the giving that you do for the community and, and your peers really appreciate you guys coming on For having, thanks for the opportunity. at the area in Las Vegas.

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Jon Siegal & Dave McGraw | VMware Explore 2022


 

welcome back everyone to thecube's live coverage in san francisco for vmware explorer 2022 formerly vmworld i'm john furrier david live dave 12 years we've been covering this event formerly vmware first time in west now it's explore we've been in north we've been in south we've been in vegas multi-cloud is now the exploration vmware community is coming in john siegel svp at dell cube alumni dave mccraw vp at vmware guys thanks for coming back both cube alumni it's great to see you very senior organizations senior roles in the organizations of vmware and dell one year since the split great partnership continuing i mean some of the conversations we've been having over the past few years is that control plane the management layer making everything work together it's essentially been the multi-cloud hybrid cloud story what's the update what's how's the partnership look yeah i you know i just to start off i mean i would say i don't think our partnership's been any has ever been any better um if you look at you mention our vision very much a shared vision in terms of the multi-cloud world and i don't think we've ever had more joint innovation projects at one time i think we have over 40 now dave that are going on across multi-cloud ai cyber security uh modern applications and and uh you know here just at you just vmworld vmware explorer we have over 30 uh vmware sessions that are featuring dell um and this is i think more than we've ever had so look i think um there's a lot of momentum there and we're really looking forward to what's to come so you guys obviously spent a lot of time together when vmware was part of dell and then you've been it's been a year since the spin and then you codified i think it was a five-year agreement you know so you had some time to figure that out and then put it into paper so you just kind of quantified some of the stuff that's going on but now we're entering a yet another phase so that that that that agreement's probably more important than ever now i mean list in terms of getting it documented and an understanding right yeah that agreement really defines a framework for solution development and for go to market so we've been doing it and refining it for the last five years so now you know putting and codifying it into a written signed agreement it basically is instantiating what we've been doing that we know works uh where we can drive uh solution development we can drive deep architectural co-innovation together as well and as john said across multiple you know project and solution areas so we we've been talking to years to you know a lot of these strat guys guys like matt baker about things like you know you see aws do nitro and then of course project monterey and and i know that you guys have had a you know a big sort of input into that and so now to see it come to fruition is is huge because you know from our view it's the future of computing architectures how do you handle you know data rich applications ai applications that's what are your thoughts on here i couldn't agree more uh project monterey is a great example of how we're innovating together we just talked about i mean first of all it's all so we have vxrail which let's let's start there right we have over 19 000 joint customers right now we continue to innovate more and more on the vxrail architecture great example of that as our partnership with project monterey and taking essentially vsphere 8 and running it for the first time on an hci system directly on the dp used itself right on the dpus ability now to offload nsxt from from the cpus to the dpus uh hope you know in the short term first of all great benefits for customers in terms of better performance but as you just mentioned it's game changing in terms of laying the foundation for the future architectures that we plan on together helping out customers there's one other dynamic for you on is um and it's not unique to dell but dell's the biggest you know supply supplier partner etc but you're able to take vmware software and drive it through your business and and that enables you to get more subscription revenue and makes it stickier and that's a really important change from you know 10 years ago yeah and it's it's a combination as you know of dell software and vmware software together absolutely and i think what's with this is a game-changing innovation that you can run on top of our joint system vxrail if you will um and now what our customers can expect is life cycle automation of now you know the dpus as well as tanzu as well as everything else we layer on top of that core foundation that we have over 19 000 customers running today so i mean like that 19 000 number i want to get back up to the vx rail and you mentioned vsphere that's big news here this year vsphere 8 big release a lot of going on what's the hci angle you mentioned that what's in it for the customer what does that mean for the folks here because let's face it the vsphere aids got everyone in that they've all the v-sections are going going crazy right another vsphere release getting training they have the labs here what's it mean for the customers what's the value there with that hci solution with the gpus well first of all vsphere 8 as we know it has a lot of goodies in it but you know what what i think to me what's been most powerful about this is the ability to run vsphere 8 uh and and specifically on the dpus now you can run it it is open up all new possibilities now and so that nsxt that i mentioned you know running that on gpus opens up a whole new uh architecture now for our customers going forward and now really sets us up for modern distributed architecture for the future so like edge okay yeah and vsphere 8 brings in you know cloud connectivity as well so you know customers can run in a cloud disconnected mode they can run in a cloud connected mode so you know that's going to bring in the ability to do specialized things on security cycle management there's a whole series of services that can now be added as well as you know leveraging you know vcenter management capabilities so what's happening at the edge we had i think it was lows on hotel tech world right okay good not the other one um but so so that's got to be exploding now with that with that because it just changes the game for for these stores there's i mean retail uh manufacturing maybe you can give us an update on there's so much happening on the edge side as you know i mean that's where most of the a lot of the innovations happening right now is at the edge and a lot of the companies we talked to 8x right 8x expectation of increase in uh edge workloads over the next and the data challenge too and the data challenge is huge so you heard about the innovations with vsphere 8. in addition to that we just introduced today as well the smallest vx rail for the edge ever this thing is it's like think picture a couple eight and a half by 11 notebooks not much not much you know maybe a little wider than that but not much more um you know these these are stacked on top of each other these are you can rack and stack and mount these things anywhere and it also is the first aci system that has you know a built-in hardware witness so this helps set it up for environments that are you know network bandwidth constrained or have high high latency no longer an issue next gen app is going to want to have a local data server at the edge right and with compute there right high performance right right so now you're getting it across the wire yes you get racket stack a couple of these small things i mean they can they can fit into like a you know clark kent's briefcase right these things are so small um you want to do the analytics on site and return responses back you don't want to be moving massive data payloads off the egg so you got to have the right level of compute to run machine learning algorithms and and do the analytics type work that you want to do to make local decisions yeah i mean we just had david lithimon who was one of the keynote speakers here at the event and we've been talking about super cloud and multi-cloud meta cloud all the different versions of what we see as this next-gen and this brings up a point of like his advice to young people learn how multi-cloud learn about system architecture because if you can figure out how to put it together you're going to have to make more money anyway that this whole edge piece opens up huge challenges and opportunities around how do you configure these next-gen apps what does the ai look like what's the data architecture this is not like get some training curriculum online and you get you know 101 and you're getting a job no this is more complicated but with the hardware you guys make it easier so where's the complexity shift between having a powerful edge device like the vxrail with the vsphere what's the ec button on that like how do you guys what's the vision because this is going to be a major battleground this whole edge piece yeah it's going to be huge well i think when you look at the innovation that dell is bringing to market with technologies like outlander and then designing that into vxrail and then you combine that with our tonzu capabilities to manage development and deployment of applications this is about heterogeneous deployment and management at scale of applications with technologies like tons of mission control then deploying service mesh right for security being able to use sassy to be able to secure you know with cloud security over the wire so it's bringing together multiple technologies to deliver simplicity to the customer the ability to go one to many you know in terms of being able to deploy and manage and update whether that's a security patch or an application update and do that very rapidly at a low cost so the benefit with this solution now just putting this together is i can ship a box small and or stack them and essentially it's done remotely it's that's provision the provisioning issues not a truck roll as they say or professional services enabled you can just drop that out there and this is where the customers need to be yeah that absolutely is that the vision don't get that right exactly you don't you don't need the you don't need the skills yeah you don't need the specialized skills you don't need a lot of space you don't need you know high network bandwidth all these things right all these innovations that we're talking about here um really combined into really enabling a whole new whole new future here for edge is are you doing apex now is that i think thickest part sure part of yours okay so um is apex fitting into the to the edge how does it fit yeah i mean well first of all you know a lot of what we talked with apex is really about a consumption a way to ensure there's a common cloud experience wherever the data is and where the applications are and so absolutely edge fits into this as well and so we have we have common ways to consume our infrastructure today our joint infrastructure whether it's in the data center at the edge um or you know uh in the cloud usain ragu when he was on i said it was great keynote loved it one of the things that i didn't think there was enough of was security and he's like yeah we only had so much time but vmware is a very strong security story we heard a really strong security story at dell tech world i mean half the innovations and the new you know storage products were security and the new os's and it was impressive what what's how are you guys working together on security is that one of those let me give you a few key things you know our teams are working together at the engineer to engineer level you know reference architectures for zero trust as an example being able to look you know hardware root of trust up into the application layer right so we're looking at really defense in depth here you know i mentioned what we're doing with sassy right with cloud security capabilities so you really have to look at this from the edge to the core with the you know from a networking perspective getting the network the insights on things that maybe anomalies that may be happening on the network so using our network insight technology you know uh nsx and then being able to ultimately uh have a secure development pipeline as well i mean you we all know about the supply chain attacks that happen right and so being able to have a you know secure pipeline for development is critical for both of our companies working together i think the tan zoo and you mentioned the developer self-service that experience combined with kind of the power of the dell you know let's face it the boxes are awesome hardware matters and software matters so bringing that expertise together michael daley always used to say on thecube better together in respect to vmware and dell a lot of fruit has been born from that labor right specifically around and now when you add the tan zoo and you get vsphere you got the operational excellence you got the you got the performance and scale with the dell boxes and hardware and software and now you've got the tan zoo what's missing or is it all there now i mean where how would you how would you guys peg the progress bar is it like it's all rocking right now or or i'd say you're never done first of all but i you know i look at some of the innovations that we've brought to market recently where we've are combining and stacking these technologies into a more defense in-depth like solution you know bringing nsx onto vxrail so that you can flip a switch easily and light up the firewall the new plug-in yeah that's a great example simple simple um carbon black workload another example where we're taking carbon black technology that was typically on endpoints you know on pcs bringing that into the data center right and leveraging all the analytics and insights around you know being able to identify anomalies and then remediate those anomalies so we're seeing very good traction with those and the cloud native developers containers they're all native container working with compute and container storage object store in the cloud kubernetes we've embraced it yeah i mean yeah containers running containers and vms on the same infrastructure common way to manage it all i mean that that's been a big part of it as well obviously a lot of the focus that dell's bringing here as well is is the inability to run that stack easily right you heard the announcement on uh tanzu for kubernetes operators right earlier today tko we call it uh you know that running on vxrail now is really targeted at the i.t operator in allowing them to easily stand up a self-service developer devops environment on vxrail going forward and then a piece that might be invisible to them is back to monterey isolation right encryption and data moving you know absolutely storage the security the compute right the management right that's that's a complete and it's about reducing attack services as well right the security perspective as well when you when you're moving nsxt onto a dpu you're doing that as well so there's it takes the little things right at the end of the day security is a mindset up across both companies in terms of how we approach our architectures um and it's the you know a lot of times it's the little things as well that we make sure right so shared vision working at the engineering levels together for many many years know that you guys are validating more of that coming what's next take us through okay we're here 2022 we got super cloud multi-cloud hybrid full throttle right now it's hybrid's a steady state that's cloud operations infrastructure as code has happened it's happening what's next for you guys in the relationship can you share a little bit that you can if you can what we can expect what you see uh with monterrey is the start of a re-architecting of i.t infrastructure not just in the data center but also at the edge right these technologies will move out and be pervasive you know across i think edge to colo to core data center to cloud right and so that's a starting point now we're looking at memory tiering right i think we talked last time about capitola and memory tiering and you know being able to bring that forward uh being able to do more with confidential computing as an example right secure enclaves and confidential computing so you know a lot of this is focused around simplicity and security going forward and ease of management around take the heavy lifting away from the customer abstract that in offer the power and performance that's right and it's going to come down to delivering time to value for our customers you know can we cut that time to value by 25 50 percent so they can be in production faster yeah i think project monterey is something we'll be building on for a long time right i mean this is the start of a major new future architecture of these companies so if you had to pick one we have 40 initiatives that are joined together real literally project monterey is one of my favorites for sure in terms of what it's going to do not just for that common cloud experience but for the edge and and we talked a lot about the edge today and where that's headed you think it's going to explode up new apps i really do think so well it's going to put you in a new it's going to put in curve yeah absolutely right and operationally uh security wise um from a modern apps perspective i mean all it checks all the boxes and it's going to allow us to to help and take our existing customers on that journey as well what's great about this conversation we've been following both you guys for a long time and your companies and and technology upgrades and and the business impact and open source and all doing all this for customers but the wave that's coming we're seeing the expo hall here i mean it's people are really excited they're enthused they're committed highly confident that this this wave is coming they kind of see it people kind of seeing the fog lift they're seeing money making value creation people kind of feeling more comfortable but still a little nervous around you know what's coming next because it's still uncertainty but pretty good ecosystem i'd have to say that's pretty pretty interesting yeah a lot of them are excited about you know what they can do at the edge and how they can differentiate their businesses i mean that's right well congratulations guys thanks for coming on thecube and sharing the update thank you it more innovation it's not stopping here at vmware explorer dell and vm we're continuing to have that kind of relationship joint engineering it's all coming together and you can mix and match this and the stack but it's ultimately going to be cloud operations edge is the action of course hybrid cloud as well it's thecube thanks for watching [Music] you

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Uri May, Hunters | CUBE Conversation, August 2022


 

(upbeat music) >> Hey everyone. And welcome to this CUBE Conversation which is part of the AWS startup showcase. Season two, episode four of our ongoing series. The theme of this episode is cybersecurity, detect and protect against threats. I'm your host, Lisa Martin, and I'm pleased to be joined by the founder and CEO of Hunters.AI, Uri May. Uri, welcome to theCUBE. It's great to have you here. >> Thank you, Lisa. It's great to be here. >> Tell me a little bit about your background and the founders story. This company was only founded in 2018, so you're quite young. But gimme that backstory about what you saw in the market that really determined, this is needed. >> Yeah, absolutely. So, I mean, I think the biggest thing for us was the understanding that significant things have happened in the cybersecurity landscape for customers and technology stayed the same. I mean, we tried on solving the same... We tried on solving a big problem with the same old tools when we actually noticed that the problem has changed significantly. And we saw that change happening in two different dimensions. The first is the types of attacks that we're defending against. A decade ago, we were mostly focused on these highly sophisticated nation state efforts that included unknown techniques and tactics and highly sophisticated kind of methods. Nowadays, we're talking a lot about cyber crime gangs, whoops of people that are financially motivated or using off the shelf tools, of the shelf malware, coordinating in the dark web, attacking for money and ransom basically, versus sophisticated intelligence kind of objectives. And in the same time of that happening, we also saw what we like to refer to as explosion of the securities stack. So some of our customers are using more than 60 or 70 different security tools that are generating sometimes tens of terabytes a day of flows. That explosion of data, together with a very persistent and consistent threat that is continuously affecting customers, create a very different environment, where you need to analyze a big variety of data and you need to constantly defend yourself against stuff that are happening all the time. And that was kind of like our wake moment when we understand that the tools that are out there now might have been the right tools a decade ago, they are probably not the right tools to solve the problem now. So yeah, I think that that was kind of what led us to Hunters. And in the same time, and I think that that's my personal kind of story behind it. We used to talk a lot about the fact that we want to solve a fundamental problem. And we, as part of the ideation around Hunters and us zooming in on exactly the areas that we want to focus on in security, we talked with a lot of CSOs, we talked with a lot of industry experts, everyone directed us to the security operation center. I mean the notion that there's a lot of tools and there's always going to be a lot of tools, but eventually decisions are being made by people that are running security operation center, that are actually acting as the first line of defense. And that's where you feel that the processes are woke. That's where you feel that that technology doesn't really meet the rabel, and the rabel doesn't really meet the hold. And for us, it was a very clear sign that this is where we need to focus on. And that set us on a journey to explore red hunting and then understand that we can solve something bigger than that. And then eventually get to where we are today, which is go to market around. So holistic a platform that can help SOC analysts doing the day to day job defending the organizations. >> So you saw back in 2018, probably even before that that the SIEM market was prime and right for disruption. And only in a four year time period, there's been some pretty significant milestones and accomplishment that the team at Hunters has made in that short timeframe. Talk to me about some of those big milestones that the company has reached in just four years. >> Yeah, I think that the biggest thing and I know that it's going to sound like a cliche, but we're actually believing that I think it's the team. I mean, we're able to go to an organization of around 150 employees. All over the world, the course, I think I mean the last time that I checked, like 15 countries. That's the most amazing feeling that you can have. That ability to attract people to a single mission from all over the world and to get them collaborate and do amazing things and achieve unbelievable accomplishment. I think that's the biggest thing. The other thing for us was customers. I mean, think about it like, SIEM it's such a central and critical system. So for us as a young startup from Tel Aviv to go out to Enterprise America and convince the biggest enterprise around the world to rip and replace the the existing solutions that are being built by the biggest software brands out there and install Hunters instead, that's a huge leap of trust, that we are very grateful for, and we're trying to handle with a lot of care and a lot of responsibility. And obviously, I think that other than that, is all of the investors that we were able to attract that basically enabled all of that customer acquisition and team building and product development. And we're very fortunate to work with the biggest names out there, both from a strategic perspective and also from tier one VCs from mainly from the U.S., but from all over the world, actually that are backing us. >> Great customers, solid foundation. Hunters is built for the clouds, is powered by Snowflake. This is AWS built. Talk to me about what's in it for me from an AWS customer perspective. What's that value in it for them? >> Yeah, so I think that the most important thing, in my opinion, at least, is the security value that you're getting from it. Other than the fact that Hunters is a multi-tenant SaaS application running in AWS, it's also a system that is highly tuned and specifically built to be very effective against detecting threats inside AWS environments. So we invested a lot of time in research, in analyzing the way attackers are operating inside cloud environments, specifically in AWS. And then we model these techniques and tactics and procedures into the system. We're leveraging data sets like AWS CloudRail and CloudWatch and VPC Flow Logs, obviously AWS GuardDuty which is an amazing detection system that AWS offer to its customer, and we're able to leverage it, correlate it with other signals. And at the same time, there's also the commercial aspect and the business aspect. I mean, we're allowing AWS customers to leverage the AWS credits to the marketplace to fund same projects like Hunters that comes with a lot of efficiencies also. And with a lot of additional capabilities like I mentioned earlier. >> So let's crack open Hunters.AI. What makes this approach different? You talked about the challenges that you guys saw in the market that were gaps there, and why technology needed to come in from a disruption standpoint. But describe the differentiators. When you're talking to perspective customers, what are those key differentiators that Hunters brings to the table? >> Yeah, absolutely. So we like to divide it into three main pillars. The first pillar is everything that we do with data, that is very different from our competitors. We believe that data should be completely liberated from the analytical layer. And that's why we're storing data in a dedicated data warehouse. Snowflake, as you mentioned earlier, is one of our go to data warehouses. And that give customers the ability to own their own data. So you as a customer can opt in into using Hunters on top of your Snowflake. It's not the only way. You can also get Snowflake bundled as part of that, your Hunter subscription, but for some customers that ability to reduce vendor lock risk on data on your own and also level security data for other kind of workflows is something that is really huge. So that's the first thing that is very different. The second thing is what we like to call security engineering as a service. So when you buy Hunters, you don't just buy a data platform. You actually buy a system, a SOC platform that is already populated with use cases. So what we are saying is that in today's world the threats that we're handling as a SOC, as security operations center professionals are actually shared by 80% of the customers out there. So 80% of the customers share around 80% of the threat. And what we're basically saying is let us as a vendor, solve the detection response around that 80%. So you as a customer could focus on the 20% that is unique to your environment. Then in a lot of cases generate 80% of the impact. So that means that you are getting a lot of rebuilt tools and detections, data modeling to your integrations, automatic investigations, scoring correlations. All of these things are being continuously deployed and delivered by us because we're multi tenant SaaS. And also allowing you again to get this effortless tail key kind of solution that is very different from your experience with your current SIEM tools that usually involves a lot of tuning, professional services, configuration, et cetera. And the last aspect of it, is everything that we're doing around automation. We're leveraging very unique graph technology and what we call automatic investigation enrichments that allows us to take all of these signals that we're extracting from all over the attacks, of say AWS included, but also the endpoint and the email and the network and IOT environments and whatever automatically investigate them, load them into a graph and then automatically correlate them to what we call stones, which are basically representation of incidents that are happening across your tax office. And that's a very unique capability that we bring into the table that demonstrates our focus on the analytical lens. So it's not just log aggregation, and querying and dashboarding kind of system. It's actually a security analytic system that is able to drive real insights on top of the data that you're plugging into it. >> So talk to me, Uri, when you're in customer conversations these days the market is there's so many dynamics and flux that customers are dealing with. Obviously, the threat landscape continues to expand and really become quite amorphous as that perimeter blends. What are some of the specific challenges that security operation center or SOC teams come to you saying, help us eliminate this. We have so many tools, we've probably got limited resources. What are those challenges and how does Hunters really wipe those off the plate? >> Yeah, so I think the first and foremost has to do with the second pillar that I mentioned earlier and that's security engineering. So for most security operations centers and most organizations around the world, the feeling is that they're kind of like stuck on this third wheel. They keep on buying tools and then implementing these tools and then writing rules and then generating noise and then fine tuning the rules. And then testing the rules and understanding that the fine tuning actually generated misdetections. And they're kind of like stuck on this vicious side. And no one can really help because a lot of the stuff that they're building, they're building it in their environment. And what we're saying is that, let us do it for you. Well, that 80% that we've mentioned earlier and allows you to really focus on the stuff that you're doing and even offset your talent. So, we're not talking about really a talent reduction. Because everyone needs more talent in cybersecurity nowadays but we're talking a lot about offset. I mean, if we had a team of five people investing efforts in building walls, building automation, and now three or four of these people can go and do advanced investigations, instant response, threat hunting interval, that's meaningful. For a lot of SOCs, in a lot of cases that means either identifying and analyzing a threat in time or missing it. So, I mean, I think that that's the biggest thing. And the other thing has to do with the first thing that I mentioned earlier, and these are the data challenges. Data challenges in terms of cost, performance, the ability to absorb data sets that today's tools can't really support. I mean, for example, one of the biggest data sets that we're loading that is tremendously helpful is raw data for EDR products. Raw data for EDR products in large enterprises can get to 10, 15, 20 terabytes a day. In today's SIEMs and SOC platforms that the customers are using, this thing is just as prohibited from SOC. They can't really analyze it because it's so costly. So what we're saying is a lot of what we're seeing is a lot of customers, either not analyzing it at all, or saving it for a very little amount of time, account of days. Because they can't support the retention around it. So the ability to store huge data sets for longer period of time makes it something that a lot of big enterprises need. And to be honest, I think that in the next couple of years they would also be forced to have these kind of capabilities, even from a compliance perspective. >> So in terms of outcomes, I'm hearing reduction in costs really helping security teams utilize their resources, the ability to analyze growing volumes of data. That's only going to continue to increase as we know. Is there a customer story, Uri that you have that really, where the value proposition of Hunters really shines through? >> Yeah, I think that one thing comes to mind from those hospitality vertical and actually it's a reference customer. I mean, we can share the name. His name is booking.com. It's also publicly shown on our website. And they think the coolest thing that we were able to do with booking is give them that capability to stay up to date with the threats that they're facing. So it's not just that we saved a lot of efforts from them because we came with a lot of out of the box capabilities that they can use. We also kept them up to date with everything that they were facing. And there was a couple of cases, where we were able to detect threats that were very recently from threat perspective. Based on our ability to invest research time and efforts in everything that is going on in the ecosystem and the feedback that we got from the customer, and it's not a single of feedback. Like we're getting it a lot, is that, without you guys we wouldn't be able to do the effective research and then the implementation of this and the threat modeling and the implementation of these things in time. And walking with you kind of like made the difference between analyzing it and reacting in time and potentially blocking like a very serious bridge versus maybe finding out when it's too late. >> Huge impact there. And I'm kind of thinking, Hunters aim, might be one of the reasons that booking.com's tagline it's booking.com, booking.yeah. Yeah, we're secure. We know if we can demonstrate that to everyone that uses our service. I noticed kind of wrapping things up here, Uri. I noticed that back in I think it was January of 2022, Hunters raised about 60 million in series C. You talked about kind of being in the GTM phase, where are some of those strategic investments? What have you been doing, focusing on this year and what's to come as we round out 22? >> Yeah, absolutely. So, I mean, there's a lot of building going on. Yeah. Still, right. I mean, we're getting into that scale mode and scale phase but we're very much also building our capabilities, building our infrastructure, building our teams, building our business processes. So there's a lot of efforts going into that, but in the same time, I mean, we've being able to vary, to depending our relationship with DataBlitz which is a very important partner of us. And we got some big news coming up on that. And they were a strategic investor that participated in our series C. And in the same time we're walking in the air market which is a very interesting market for us. And we get a lot of support from one other strategic investor that joined the series C, Deutsche Telekom. And they are a huge provider in IT and security in email, other than doing a lot of other things and including T-systems and T-Mobile and everything that has to do with that. So we're getting a lot of support from them. And regardless, I think, and that ties back to what we've mentioned earlier, the ability for us to come to really big customers with the quality of investors that we have is a very important external validation. It's basically saying like this company is here to stay. We're aiming at disrupting the market. We're building something big. You can count on us by replacing this critical system that we're talking about. And sometimes it makes a difference, like sometimes for some of the customers, it means that this is something that I can rely on. Like it's not a startup that is going to be sold two months after I'm deploying it. And it's not a founder that is going to disappear on me. And for a lot of customers, these things happen, especially in an ecosystem like cybersecurity, that is so big with such a huge variety of different systems. So, yeah, I think that we're getting ready for that scale mode and hopefully it'll happen sooner than what we think. >> A lot of growth already as we mentioned in the beginning of the program. Since just 2018 it sounds like from a foundation perspective, you guys are strong, you're rocking away and ready to really take things into 2023 with such force. Uri, thank you so much for joining me on the program, talking about what Hunters.AI is up to and how you're different and why you're disrupting the SIEM market. We appreciate your insights and your time. >> Absolutely. Lisa, the pleasure was all mine. Thank you for having me. >> Likewise. For Uri May, I'm Lisa Martin. Thank you for watching our CUBE Conversation as part of the AWS startup showcase. Keep it right here for more actions on theCUBE, your leader in tech coverage. (upbeat music)

Published Date : Aug 23 2022

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Ryan Ries, Mission Cloud | Amazon re:MARS 2022


 

>>Okay, welcome back everyone to the cubes coverage here in Las Vegas for AWS re Mars, Remar stands for machine learning, automation, robotics, and space. Part of thehow is reinforces security. And the big show reinvent at the end of the year is the marquee event. Of course, the queues at all three and more coverage here. We've got a great guest here. Ryan re practice lead data analytics, machine learning at mission cloud. Ryan. Thanks for joining me. Absolutely >>Glad. >>So we were talking before he came on camera about mission cloud. It's not a mission as in a space mission. That's just the name of the company to help people with their mission to move to the cloud. And we're a space show to make that it's almost like plausible. I can see a mission cloud coming someday. >>Yeah, absolutely. >>You got >>The name. We got it. We're ready. >>You guys help customers get to the cloud. So you're working with all the technologies on AWS stack and people who are either lifting and shifting or cloud native born in the cloud, right? Absolutely. >>Yeah. I mean, we often see some companies talk about lift and shift, but you know, we try to get them past that because often a lift and shift means like, say you're on Oracle, you're bringing your Oracle licensing, but a lot of companies want to, you know, innovate and migrate more than they want to lift and shift. So that's really what we're seeing in market. >>You see more migration. Yeah. Less lift and shift. >>Yeah, exactly. Because they, they're trying to get out of an Oracle license. Right. They're seeing if that's super expensive and you know, you can get a much cheaper product on AWS. >>Yeah. What's the cutting up areas right now that you're seeing with cloud Amazon. Cause you know, Amazon, you know, is at their, their birthday, you know, dynamo you to sell with their 10th birthday. Where are they in your mind relative to the enterprise in terms of the services and where this goes next in terms of the on-prem you got the hybrid model. Everyone sees that, but like you got outpost. Mm. Not doing so as good as say EKS or other cool serverless stuff. >>Yeah. I mean, that's a great question. One of the things that's you see from AWS is really innovation, right? They're out there, they have over 400 microservices. So they're looking at all the different areas you have on the cloud and that people are trying to use. And they're creating these microservices that you string together, you architect them all up so that you can create what you're looking for. One of the big things we're seeing, right, is with SageMaker. A lot of people are coming in, looking for ML projects, trying to use all the hype that you see around that doing prediction, NLP and computer vision are super hot right now we've helped a lot of companies, you know, start to build out these NLP models where they're doing, you know, all kinds of stuff you use. 'em in gene research, you know, they're trying to do improvements in drugs and therapeutics. It's really awesome. And then we do some eCommerce stuff where people are just looking at, you know, how do I figure out what are similar things on similar websites, right. For, for search companies. So >>Awesome. Take me through the profile of your customer. You have the mix of business. Can you break down the, the target of the small, medium size enterprise, large all the above. >>Yeah. So mission started working with a lot of startups and SMBs and then as we've grown and become, you know, a much larger company that has all the different focus areas, we started to get into enterprise as well and help a lot of pretty well known enterprises out there that are, you know, not able to find the staff that they need and really want to get into >>The cloud. I wanted to dig into the staffing issues and also to the digital transformation journey. Okay. It okay. We all kind of know what's turning into the more dashboards, more automation, DevOps, cloud, native applications. All good. Yeah. And I can see that journey path. Now the reality is how do you get people who are gonna be capable of doing the ML, doing the DevOps dev sec ops. But what about cyber security? I mean is a ton of range of issues that you gotta be competent on to kind of survive in this multi-disciplined world, just to the old days of I'm the top of rack switch guy is over. >>Absolutely. Yeah. You know, it's a really good question. It's really hard. And that's why, you know, AWS has built out that partner ecosystem because they know companies can't hire enough people to do that. You know, if you look at just a migration into a data lake, you know, on-prem often you had one guy doing it, but if you want to go to the cloud, it's like you said, right, you need a security guy. You need to have a data architect. You need to have a cloud architect. You need to have a data engineer. So, you know, in the old days maybe you needed one guy. Now you have to have five. And so that's really why partners are valuable to customers is we're able to come in, bring those resources, get everything done quickly, and then, you know, turn >>It over. Yeah. We were talking again before we came on camera here live, you, you guys have a service led business, but the rise of MSPs managed service providers is huge. We're seeing it everywhere mainly because the cloud actually enables that you're seeing it for things like Kubernetes, serverless, certain microservices have certain domain expertise and people are making a living, providing great managed services. You guys have managed services. What's that phenomenon. Do you agree with it? And how do you, why did that come about and what, how does it keep going? Is it a trend or is it a one trick pony? >>I think it's a trend. I mean, what you have, it's the same skills gap, right? Is companies no longer want that single point of failure? You know, we have a pool model with our managed services where your team's working with a group of people. And so, you know, we have that knowledge and it's spread out. And so if you're coming in and you need help with Kubernetes, we got a Kubernetes guy in that pool to help you, right. If you need, you know, data, we got a data guy. And so it just makes it a lot easier where, Hey, I can pay the same as one guy and get a whole team of like 12 people that can be interchangeable onto my project. So, you know, I think you're gonna see managed services continue to rise and companies, you know, just working in that space. >>Do you see a new skill set coming? That's kind of got visibility right now, but not full visibility. That's going to be needed. I asked this because the environment's changing for the better obviously, but you're seeing companies that are highly valued, like data bricks, snowflake, they're getting killed on valuation. So they gotta have a hard time retaining talent. In my opinion, my opinion probably be true, but you know, you can't, you know, if you're data breach, you can't raise that 45 billion valuation try to hire senior people. They're gonna be underwater from day one. So there's gonna be a real slow down in these unicorns, these mega unicorns, deck, unicorns, whatever they're called because they gotta refactor the company, stock equity package. They attract people. So they gotta put them on a flat foot. And the next question is, do they actually have the juice, the goods to go to the new market? That's another question. So what I mean, what's your take on you're in the trenches. You're in the front lines. >>Yeah, that's a great question. I mean, and it's hard for me to think about whether they have the juice. I think snowflake and data bricks have been great for the market. They've come in. They've innovated, you know, snowflake was cloud native first. So they were built for the cloud. And what that's done is push all the hyperscalers to improve their products, right. AWS has gone through and you know, drastically over the last three years, improved Redshift. Like, I mean it's night and day from three years ago. Did, >>And you think snowflake put that pressure on them? >>Snowflake. Absolutely. Put that pressure on them. You know, I don't know whether they would've gotten to that same level if snowflake wasn't out there stealing market share. But now when you look at it, Redshift is much cheaper than snowflake. So how long are people gonna pay that tax to have snowflake versus switching over snowflakes? >>Got a nice data. Clean room, had some nice lock in features. Only on snowflake. The question is, will that last clean room? I see you smiling. Go ahead. >>Clean. Room's a concept that was actually made by Google. I know Snowflake's trying to capture it as their own, but, but Google's the one that actually launched the clean room concept because of marketing and, and all of that. >>Google also launches semantic layer, which Snowflake's trying to copy that. Does that, what does that mean to you when you hear the word semantic layer? What does that mean? >>And semantic layer just is really all about meta tags, right? How am I going through to figure out what data do I actually have in my data lake so that I can pull it for whatever I'm trying to do, whether it's dashboarding or whether it's machine learning. You're just trying to organize your data better. >>Ryan, you should be a cue post. You're like a masterclass here in, in it and cloud native. I gotta ask you since you're here, since we're having the masterclass being put in a clinic here, lot of clients are confused between how to handle the control plane and the data plane cause machine learning right now is at an all time high. You're seeing deep racer. You're seeing robotic space, all driving by machine learning. SW. He said it today, the, the companion coder, right? The, the code whisperer, that's only gonna get stronger. So machine learning needs data. It feeds on data. So everyone right now is trying to put data in silos. Okay? Cause they think, oh, compliance, you gotta create a data plane and a control plane that makes it highly available. So that can be shared >>Right >>Now. A lot of people are trying to own the data plane and some are trying to own the control plane or both. Right? What's your view on that? Because I see customers say, look, I want to own my own data cause I can control it. Control plane. I can maybe do other things. And some are saying, I don't know what to do. And they're getting forced to take both to control plane and a data plane from a vendor, right? What's your, what's your reaction to that? >>So it's pretty interesting. I actually was presenting at a tech target conference this week on exactly this concept, right, where we're seeing more and more words out there, right? It was data warehouse and it was data lake and it's lake house. And it's a data mesh and it's a data fabric. And some of the concepts you're talking about really come into that data, match data fabric space. And you know, what you're seeing is data's gonna become a product right, where you're gonna be buying a product and the silos yes. Silos exist. But what, what companies have to start doing is, and this is the whole data mesh concept is, Hey yes, you finance department. You can own your silo, but now you have to have an output product. That's a data product that every other part of your company can subscribe to that data product and use it in their algorithms or their dashboard so that they can get that 360 degree view of the customer. So it's really, you know, key that, you know, you work within your business. Some business are gonna have that silo where the data mesh works. Great. Others are gonna go. >>And what do you think about that? Because I mean, my thesis would be, Hey, more data, better machine learning. Right. Is that the concept? >>So, or that's a misconception or, >>Okay. So what's the, what's the rationale to share the data like that and data mission. >>So having more of the right data here, it is improves. Just having more data in general, doesn't improve, right? And often the problem is in the silos you're getting to is you don't have all the data you want. Right. I was doing a big project about shipping and there's PII data. When you talk about shipping, right? Person's addresses, that's owned by one department and you can't get there. Right. But how am I supposed to estimate the cost of shipping if I can't get, you know, data from where a person lives. Right. It's just >>Not. So none of the wrinkle in the equation is latency. Okay. The right data at the right time is another factor is that factored into data mesh versus these other approaches. Because I mean, you can, people are streaming data. I get that. We're seeing a lot of that. But talking about getting data fast enough before the decisions are made, is that an issue or is this just BS? >>I'm going with BS. Okay. So people talk about real time real. Time's great if you need it, but it's really expensive to do. Most people don't need real time. Right. They're really looking for, I need an hourly dashboard or I need a daily dashboard. And so pushing into real time, just gonna be an added expense that you don't >>Really need. Like cyber maybe is that not maybe need real time. >>Well, cyber security add. I mean, there's definitely certain applications that you need real time, >>But don't over invest in fantasy if you don't need an an hour's fine. Right, >>Right. Yeah. If you're, if you're a business and you're looking at your financials, do you need your financials every second? Is that gonna do anything for you? Got >>It. Yeah. Yeah. And so this comes back down to data architecture. So the next question I asked, cause I had a great country with the Fiddler AI CEO, CEO earlier, and he was at Facebook and then Pinterest, he was a data, you know, an architect and built everything. He said themselves. We were talking about all the stuff that's available now are all the platforms and tools available to essentially build the next Facebook if someone wanted to from scratch. I mean, hypothetically thought exercise. So the ability to actually ramp up and code a complete throwaway and rebuild from the ground up is possible. >>Absolutely. >>And so the question is, okay, how do you do it? How long would it take? I mean, in an ideal scenario, not, you know, make some assumptions here, you got the budget, you got the people, how long to completely roll out a brand new platform. >>Now it's funny, you asked that because about a year ago I was asked that exact same question by a customer that was in the religious space that basically wanted to build a combination of Facebook, Netflix, and Amazon altogether for the religious space, for religious goods and you know, church sermons, we estimated for him about a year and about $9 million to do it. >>I mean, that's a, that's a, a round these days. Yeah. Series a. So it's possible. Absolutely. So enterprises, what's holding them back, just dogma process, old school legacy, or are people taking the bold move to take more aggressive, swiping out old stuff and just completely rebuilding? Or is it a talent issue? What's the, what's the enterprise current mode of reset, >>You know, I think it really depends on the enterprise and their aversion to risk. Right. You know, some enterprises and companies are really out there wanting to innovate, you know, I mean there's companies, you know, an air conditioning company that we worked with, that's totally, you know, nest was eaten all their business. So they came in and created a whole T division, you know, to, to chase that business, that nest stole from them. So I think it, I think often a company's not necessarily gonna innovate until somebody comes in and starts stealing their >>Lunch. You know, Ryan, Andy, Jess, we talked about this two reinvents ago. And then Adam Eski said the same thing this year on a different vector, but kind of building on what Andy Jessey said. And it's like, you could actually take new territory down faster. You don't have to kill the old, no I'm paraphrasing. You don't have to kill the old to bring in the new, you can actually move on new ideas with a clean sheet of paper if you have that builder mindset. And I think that to me is where I'm seeing. And I'd love to get your reaction because if you see an opportunity to take advantage and take territory and you have the right budget time and people, you can get it. Oh absolutely. It's gettable. So a lot of people have this fear of, oh, we're, that's not our core competency. And, and they they're the frog and boiling water. >>You know, my answer to that is I think part of it's VCs, right? Yeah. VCs have come in and they see the value of a company often by how many people you hire, right. Hire more people. And the value is gonna go up. But often as a startup, you can't hire good people. So I'm like, well, why are you gonna go hire a bunch of random people? You should go to a firm like ours that knows AWS and can build it quickly for you, cuz then you're gonna get to the market faster versus just trying to hire a bunch of people in >>Someone. Right. I really appreciate you coming on. I'd love to have you back on the cube again, sometime your expertise and your insights are awesome. Give a commercial for the company, what you guys are doing, who you're looking for, what you want to do, hiring or whatever your goals are. Take a minute to explain what you guys are doing and give a quick plug. >>Awesome. Yeah. So mission cloud, you know, we're a premier AWS consulting firm. You know, if you're looking to go to AWS or you're in AWS and you need help and support, we have a full team, we do everything. Resell, MSP professional services. We can get you into the cloud optimize. You make everything run as fast as possible. I also have a full machine learning team. Since we're here at re Mars, we can build you models. We can get 'em into production, can make sure everything's smooth. The company's hiring. We're looking to double in size this year. So, you know, look me up on LinkedIn, wherever happy to, to take, >>You mentioned the cube, you get a 20% discount. He's like, no, I don't approve that. Thanks for coming on the key. Really appreciate it. Again. Machine learning swaping said on stage this, you can be a full time job just tracking just the open source projects. Never mind all the different tools and like platform. So I think you're gonna have a good, good tailwind for your business. Thanks for coming on the queue. Appreciate it. Ryan Reese here on the queue. I'm John furry more live coverage here at re Mars 2022. After this short break, stay with us.

Published Date : Jun 23 2022

SUMMARY :

And the big show reinvent at the end of the year is the marquee event. That's just the name of the company to help people with their mission to move to the cloud. We got it. You guys help customers get to the cloud. So that's really what we're seeing in market. You see more migration. and you know, you can get a much cheaper product on AWS. you know, is at their, their birthday, you know, dynamo you to sell with their 10th birthday. And then we do some eCommerce stuff where people are just looking at, you know, how do I figure out Can you break down the, you know, a much larger company that has all the different focus areas, Now the reality is how do you get people who are gonna be capable of And that's why, you know, Do you agree with it? And so, you know, we have that knowledge and it's spread out. but you know, you can't, you know, if you're data breach, you can't raise that 45 billion valuation AWS has gone through and you know, So how long are people gonna pay that tax to have snowflake versus switching over snowflakes? I see you smiling. but, but Google's the one that actually launched the clean room concept because of marketing and, Does that, what does that mean to you when you hear How am I going through to figure out what I gotta ask you since you're here, since we're having the masterclass being put in a clinic here, And they're getting forced to take both to control plane and a data plane from a vendor, And you know, what you're seeing is data's And what do you think about that? But how am I supposed to estimate the cost of shipping if I can't get, you know, data from where a person lives. you can, people are streaming data. And so pushing into real time, just gonna be an added expense that you don't Like cyber maybe is that not maybe need real time. I mean, there's definitely certain applications that you need real time, But don't over invest in fantasy if you don't need an an hour's fine. Is that gonna do anything for you? then Pinterest, he was a data, you know, an architect and built everything. And so the question is, okay, how do you do it? Netflix, and Amazon altogether for the religious space, for religious goods and you old school legacy, or are people taking the bold move to take more aggressive, you know, I mean there's companies, you know, an air conditioning company that we worked with, You don't have to kill the old to bring in the new, you can actually move on new ideas So I'm like, well, why are you gonna go hire a bunch of random people? Give a commercial for the company, what you guys are doing, So, you know, look me up on LinkedIn, wherever happy to, You mentioned the cube, you get a 20% discount.

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Justin Cyrus, Lunar Outpost & Forrest Meyen, Lunar Outpost | Amazon re:MARS 2022


 

>>Okay, welcome back everyone. This is the Cube's coverage here in Las Vegas. Back at events re Mars, Amazon re Mars. I'm your host, John fur with the cube. Mars stands for machine learning, automation, robotics, and space. It's great event brings together a lot of the industrial space machine learning and all the new changes in scaling up from going on the moon to, you know, doing great machine learning. And we've got two great guests here with kinda called lunar outpost, Justin Sears, CEO, Lauren, man. He's the co-founder and chief strategy officer lunar outpost. They're right next to us, watching their booth. Love the name, gentlemen. Welcome to the cube. >>Yeah. Thanks for having us, John. >>All right. So lunar outpost, I get the clues here. Tell us what you guys do. Start with that. >>Absolutely. So lunar outpost, we're a company based outta Colorado that has two missions headed to the moon over the course of the next 24 months. We're currently operating on Mars, which forest will tell you a little bit more about here in a second. And we're really pushing out towards expanding the infrastructure on the lunar surface. And then we're gonna utilize that to provide sustainable access to other planetary bodies. >>All right, far as teeing it up for you. Go, how cool is this? We don't, we wanna use every minute. What's the lunar surface look like? What's the infrastructure roads. You gonna pave it down. You what's going on. Well, >>Where we're going. No one has ever been. So, um, our first mission is going to Shackleton connecting Ridge on the south pole, the moon, and that's ripe to add infrastructure such as landing pads and other things. But our first Rover will be primarily driving across the surface, uh, exploring, uh, what the material looks like, prospecting for resources and testing new technologies. >>And you have a lot of technology involved. You're getting data in, you're just doing surveillance. What's the tech involved there. >>Yeah. So the primary technology that we're demonstrating is a 4g network for NOK. Um, we're providing them mobility services, which is basically like the old Verizon commercial. Can you hear me now? Uh, where the Rover drives farther and farther away from the Lander to test their signal strength, and then we're gonna have some other payloads ride sharing along with us for the ride >>Reminds me the old days of wifi. We used to call it war drive and you go around and try to find someone's wifi hotspot <laugh> inside the thing, but no, this is kind of cool. It brings up the whole thing. Now on lunar outpost, how big is the company? What's how what's to some of the stats heres some of the stats. >>Absolutely. So lunar outpost, 58 people, uh, growing quite quickly on track to double. So any of you watching, you want a job, please apply <laugh>. But with lunar outpost, uh, very similar to how launch companies provide people access to different parts of space. Lunar outpost provides people access to different spots on planetary bodies, whether it's the moon, Mars or beyond. So that's really where we're starting. >>So it's kinda like a managed service for all kinds of space utilities. If you kind of think about it, you're gonna provide services. Yeah, >>Absolutely. Yeah. It, it's definitely starting there and, and we're pushing towards building that infrastructure and that long term vision of utilizing space resources. But I can talk about that a little bit more here in a sec. >>Let's get into that. Let's talk about Mars first. You guys said what's going on with >>Mars. Absolutely. >>Yeah. So right now, uh, lunar outpost is part of the science team for, uh, Moxi, which is an instrument on the perseverance Rover. Yeah. Moxi is the first demonstration of space resource utilization on another planet. And what space resource utilization is basically taking resources on another planet, turning them into something useful. What Moxi does is it takes the CO2 from the atmosphere of Mars and atmosphere of Mars is mostly CO2 and it uses a process called solid oxide electrolysis to basically strip oxygen off of that CO2 to produce oh two and carbon monoxide. >>So it's what you need to self sustain on the surface. >>Exactly. It's not just sustaining, um, the astronauts, but also for producing oxygen for propellant. So it'll actually produce, um, it's a, it's a technology that'll produce a propellant for return rockets, um, to come back for Mars. So >>This is the real wildcard and all this, this, this exploration is how fast can the discoveries invent the new science to provide the life and the habitat on the surface. And that seems to be the real focus in the, in the conversations I heard on the keynote as well, get the infrastructure up so you can kinda land and, and we'll pull back and forth. Um, where are we on progress? You guys have the peg from one zero to 10, 10 being we're going, my grandmother's going, everyone's going to zero. Nothing's moving. >>We're making pretty rapid >>Progress. A three six, >>You know, I'll, I'll put it on an eight, John an >>Eight, I'll put it on >>Eight. This is why the mission force was just talking about that's launching within the next 12 months. This is no longer 10 years out. This is no longer 20 years away, 12 months. And then we have mission two shortly after, and that's just the beginning. We have over a dozen Landers that are headed to line surface this decade alone and heavy lift Landers and launchers, uh, start going to the moon and coming back by 2025. >>So, and you guys are from Colorado. You mentioned before you came on camera, right with the swap offices. So you got some space in Colorado, then the rovers to move around. You get, you get weird looks when people drive by and see the space gear. >>Oh yeah, definitely. So we have, um, you know, we have our facility in golden and our Nevada Colorado, and we'll take the vehicles out for strolls and you'll see construction workers, building stuff, and looking over and saying, what's >>Good place to work too. So you're, you're hiring great. You're doubling on the business model side. I can see a lot of demand. It's cheaper to launch stuff now in space. Is there becoming any rules of engagement relative to space? I don't wanna say verified, but like, you know, yet somehow get to the point where, I mean, I could launch a satellite, I could launch something for a couple hundred grand that might interfere with something legitimate. Do you see that on the radar because you guys are having ease of use so smaller, faster, cheaper to get out there. Now you gotta refine the infrastructure, get the services going. Is there threats from just random launches? >>It's a, it's a really interesting question. I mean, current state of the art people who have put rovers on other planetary bodies, you're talking like $3 billion, uh, for the March perseverance Rover. So historically there hasn't been that threat, but when you start talking about lowering the cost and the access to some of these different locations, I do think we'll get to the point where there might be folks that interfere with large scale operations. And that's something that's not very well defined in international law and something you won't really probably get any of the major space powers to agree to. So it's gonna be up to commercial companies to operate responsibly so we can make that space sustainable. And if there is a bad actor, I think it they'll weed themselves out over time. >>Yeah. It's gonna be of self govern, I think in the short term. Good point. Yeah. What about the technology? Where are we in the technology? What are some of the big, uh, challenges that we're overcoming now and what's that next 20 M stare in terms of the next milestone? Yeah, a tech perspective. >>Yeah. So the big technology technological hurdle that has been identified by many is the ability to survive the LUN night. Um, it gets exceptionally cold, uh, when the sun on the moon and that happens every 14 days for another, for, you know, for 14 days. So these long, cold lunar nights, uh, can destroy circuit boards and batteries and different components. So lunar outpost has invested in developing thermal technologies to overcome this, um, both in our offices, in the United States, but we also have opened a new office in, uh, Luxembourg in Europe. That's focusing specifically on thermal technologies to survive the lunar night, not just for rovers, but all sorts of space assets. >>Yeah. Huge. That's a hardware, you know, five, nine kind of like meantime between failure conversation, right. >><laugh> and it's, it gets fun, right? Because you talk five nines and it's such like, uh, you know, ingrained part of the aerospace community. But what we're pitching is we can send a dozen rovers for the cost of one of these historical rovers. So even if 25% of 'em fail, you still have eight rovers for the cost of one of the old rovers. And that's just the, economy's a scale. >>I saw James Hamilton here walking around. He's one of the legendary Amazonians who built out the data center. You might come by the cube. That's just like what they did with servers. Hey, if one breaks throw it away. Yeah. Why buy the big mainframe? Yeah. That's the new model. All right. So now about, uh, space space, that's a not space space, but like room to move around when you start getting some of these habitats going, um, how does space factor into the size of the location? Um, cuz you got the, to live there, solve some of the thermal problems. How do I live on space? I gotta have, you know, how many people gonna be there? What's your forecast? You think from a mission standpoint where there'll be dozens of people or is it still gonna be small teams? >>Yeah. >>Uh, what's that look like? >>I mean you >>Can guess it's okay. >>I mean, my vision's thousands of people. Yep. Uh, living and working in space because it's gonna be, especially the moon I think is a destination that's gonna grow, uh, for tourism. There's an insane drive from people to go visit a new destination. And the moon is one of the most unique experiences you could imagine. Yep. Um, in the near term for Artis, we're gonna start by supporting the Artis astronauts, which are gonna be small crews of astronauts. Um, you know, two to six in the near term. >>And to answer your question, uh, you know, in a different way, the habitat that we're actually gonna build, it's gonna take dozens of these robotic systems to build and maintain over time. And when we're actually talking, timelines, force talks, thousands of people living and working in space, I think that's gonna happen within the next 10 to 15 years. The first few folks are gonna be on the moon by 2025. And we're pushing towards having dozens of people living and working in space and by 2030. >>Yeah. I think it's an awesome goal. And I think it's doable question I'll have for you is the role of software in all this. I had a conversation with, uh, space nerd and we were talking and, and I said open sources everywhere now in the software. Yeah. How do you repair in space? Does you know, you don't want to have a firmware be down. So send down backhoe back to the United States. The us, wait a minute, it's the planet. I gotta go back to earth. Yeah. To get apart. So how does break fix work in space? How, how do you guys see that problem? >>So this one's actually quite fun. I mean, currently we don't have astronauts that can pick up a or change a tire. Uh, so you have to make robots that are really reliable, right. That can continuously operate for years at a time. But when you're talking about long-term repairs, there's some really cool ideas and concepts about standardization of some of these parts, you know, just like Lu knots on your car, right? Yeah. If everyone has the same Lu knots on their wheel, great. Now I can go change it out. I can switch off different parts that are available on the line surface. So I think we're moving towards, uh, that in the long >>Term you guys got a great company. Love the mission. Final question for both of you is I noticed that there's a huge community development around Mars, living on Mars, living on the moon. I mean, there's not a chat group that clubhouse app used, used to be around just kind of dying. But now it's when the Twitter spaces Reddit, you name it, there's a fanatical fan base that loves to talk about an engineer and kind of a collective intelligence, not, may not be official engineering, but they just love to talk about it. So there's a huge fan base for space. How does someone get involved if they really want to dive in and then how do you nurture that audience? How does that, is it developing? What's your take on this whole movement? It's it's beyond just being interested. It's it's become, I won't say cult-like but it's been, there's very, a lot of people in young people interested in space. >>Yeah. >>Yeah. There's, there's a whole, lots of places to get involved. There's, you know, societies, right? Like the Mar society there's technical committees, um, there's, you know, even potentially learning about these, you know, taking a space, resources master program and getting into the field and, and joining the company. So, um, we really, uh, thrive on that energy from the community and it really helps press us forward. And we hope to, uh, have a way to take everyone with us on the mission. And so stay tuned, follow our website. We'll be announcing some of that stuff soon. >>Awesome. And just one last, uh, quick pitch for you, John, I'll leave you with one thought. There are two things that space has an infinite amount of the first is power and the second is resources. And if we can find a way to access either of those, we can fundamentally change the way humanity operates. Yeah. So when you're talking about living on Mars long term, we're gonna need to access the resource from Mars. And then long term, once we get the transportation infrastructure in place, we can start bringing those resources back here to earth. So of course there are gonna be those people that sign up for that first mission out to Mars with SpaceX. But, uh, we'd love for folks to join on with us at lunar outpost and be a part of that kind of next leap accessing those resources. >>I love the mission, as always said, once in the cube, everything in star Trek will be invented someday. <laugh>, we're almost there except for the, the, uh, the transporter room. We don't have that done yet, but almost soon be there. All right. Well, thanks for coming. I, I really appreciate Justin for us for sharing. Great story. Final minute. Give a plug for the company. What are you guys looking for? You said hiring. Yep. Anything else you'd like to share? Put a plug in for lunar outpost. >>Absolutely. So we're hiring across the board, aerospace engineering, robotics engineering, sales marketing. Doesn't really matter. Uh, we're doubling as a company currently around 58 people, as we said, and we're looking for the top people that want to make an impact in aerospace. This is truly a unique moment. First time we've ever had continuous reliable operations. First time NASA is pushing really hard on the public private partnerships for commercial companies like ours to go out and create this sustainable presence on the moon. So whether you wanna work with us, our partner with us, we'd be excited to talk to you and, uh, yeah. Please contact us at info. Lunar outpost.com. >>We'll certainly follow up. Thanks for coming. I love the mission we're behind you and everyone else is too. You can see the energy it's gonna happen. It's the cube coverage from re Mars new actions happening in space on the ground, in the, on the moon you name it's happening right here in Vegas. I'm John furrier. Thanks for watching.

Published Date : Jun 23 2022

SUMMARY :

all the new changes in scaling up from going on the moon to, you know, So lunar outpost, I get the clues here. the infrastructure on the lunar surface. What's the infrastructure roads. driving across the surface, uh, exploring, uh, And you have a lot of technology involved. Can you hear me now? how big is the company? So any of you watching, you want a job, please apply <laugh>. If you kind of think about it, But I can talk about that a little bit more here in a sec. You guys said what's going on with What Moxi does is it takes the CO2 from the atmosphere of Mars and atmosphere So it'll actually the new science to provide the life and the habitat on the surface. and that's just the beginning. So you got some space in Colorado, So we have, um, you know, we have our facility in golden and I don't wanna say verified, but like, you know, So historically there hasn't been that threat, but when you start talking about lowering the cost and the access to What are some of the big, uh, challenges that we're overcoming now and what's that next 20 the moon and that happens every 14 days for another, for, you know, right. for the cost of one of these historical rovers. So now about, uh, space space, that's a not space space, but like room to move around when you moon is one of the most unique experiences you could imagine. the moon by 2025. And I think it's doable question I'll have for you is the role of software I can switch off different parts that are available on the line surface. a huge community development around Mars, living on Mars, living on the moon. Like the Mar society there's technical committees, um, So of course there are gonna be those people that sign up for that first mission out to Mars with SpaceX. I love the mission, as always said, once in the cube, everything in star Trek will be invented someday. So whether you wanna work with us, I love the mission we're behind you and everyone else is too.

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Howard Hu, NASA | Amazon re:MARS 2022


 

>>We're here live in Las Vegas with a cubes coverage of Amazon re Mars. It's a reinvent re Mars reinforced. The big three shows called the res. This is Mars machine learning, automation, robotic and space. It's a program about the future it and the future innovation around industrial cloud scale climate change the moon, a lot of great topics, really connecting all the dots together here in Las Vegas with Amazon re Mars I'm John ER, host of the cube. Our first guest is Howard Hughes program manager, necess Ryan program. Howard is involved with all the action and space and the moon project, which we'll get into Howard. Thanks for coming on the cube. >>Well, Hey, thanks for having me here this morning. Appreciate you guys inviting me here. >>So this show is not obvious to the normal tech observer, the insiders in, in the industry. It's the confluence of a lot of things coming together. It's gonna be obvious very soon because the stuff they're showing here is pretty impressive. It's motivating, it's positive and it's a force for change in good. All of it coming together, space, machine learning, robotics, industrial, you have one of the coolest areas, the space what's going on with your Orion program. You guys got the big moon project statement to >>Explain. Well, let me tell you, I'll start with Orion. Orion is our next human space craft. That's gonna take humans beyond low earth orbit and we're part of the broader Artis campaign. So Artis is our plan, our NASA plan to return the first person of color, first woman, back to the moon. And we're very excited to do that. We have several missions that I could talk to you about starting with in a very few months, Artis one. So Artis one is going to fly on the space launch system, which is gonna be the biggest rocket we call the mega rocket has been built since the Saturn five on top of the SLS is the Ryan spacecraft and that Ryan spacecraft houses four crew members for up to 21 days in deep space. And we'll have an unru test in a few months launch on the S SLS. And Orion's gonna go around the moon for up to 40 days on Aus two, we will have the first test of the humans on board Orion. So four people will fly on Aus two. We will also circle the moon for about 10 to 12 days. And then our third mission will be our landing. >>So the moon is back in play, obviously it's close to the earth. So it's a short flight, relatively speaking the Mars a little bit further out. I'll see everyone as know what's going on in Mars. A lot of people are interested in Mars. Moon's closer. Yes, but there's also new things going on around discovery. Can you share the big story around why the moon what's? Why is the moon so important and why is everyone so excited about it? >>Yeah. You, you know, you know, coming to this conference and talking about sustainability, you know, I mean it is exploration is I think ingrained in our DNA, but it's more than just exploration is about, you know, projecting human presence beyond our earth. And these are the stepping stones. You know, we talk about Amazon talked about day one, and I think about, we are on those very early days where we're building the infrastructure Ryans of transportation infrastructure, and we're gonna build infrastructure on the moon to learn how to live on a surface and how to utilize the assets. And then that's very important because you know, it's very expensive to carry fuel, to carry water and all the necessities that you need to survive as a human being and outer space. If you can generate that on the surface or on the planet you go to, and this is a perfect way to do it because it's very in your backyard, as I told you earlier. So for future mission, when you want to go to Mars, you're nine months out, you really wanna make sure you have the technologies and you're able to utilize those technologies robustly and in a sustainable way. >>Yeah, we were talking before you came on, came camera camping in your backyard is a good practice round. Before you go out into the, to the wilderness, this is kind of what's going on here, but there's also the discovery angle. I mean, I just see so much science going on there. So if you can get to the moon, get a base camp there, get set up, then things could come out of that. What are some of the things that you guys are talking about that you see as possible exploration upside? >>Yeah. Well, several things. One is power generation recently. We just released some contracts that from vision power, so long, sustainable power capability is very, very important. You know, the other technologies that you need utilize is regenerative, you know, air, water, things that are, you need for that, but then there's a science aspect of it, which is, you know, we're going to the south pole where we think there's a lot of water potentially, or, or available water that we can extract and utilize that to generate fuel. So liquid hydrogen liquid oxygen is one of the areas that are very interesting. And of course, lunar minerals are very exciting, very interesting to bring and, and, and be able to mine potentially in the future, depending on what is there. >>Well, a lot of cool stuff happening. What's your take on this show here, obviously NASA's reputation as innovators and deep technologists, you know, big moonshot missions, pun intended here. You got a lot of other explorations. What's this show bring together, share your perspective because I think the story here to me is you got walkout retail, like the Amazon technology, you got Watson dynamics, the dog, everyone loves that's walking on. Then you got supply chain, robotics, machine learning, and space. It all points to one thing, innovation around industrial. I think what, what, what's your, what's your, what's your take? >>You know, I think one of the things is, is, you know, normally we are innovating in a, in our aerospace industry. You know, I think there's so much to learn from innovation across all these areas you described and trying to pull some of that into the spacecraft. You know, when, when you're a human being sitting in spacecraft is more than just flying the spacecraft. You know, you have interaction with displays, you have a lot of technologies that you normally would want to interact with on the ground that you could apply in space to help you and make your tasks easier. And I think those are things that are really important as we look across, you know, the whole entire innovative infrastructure that I see here in this show, how can we extract some that and apply it in the space program? I think there is a very significant leveraging that you could do off of that. >>What are some of the look at what's going on in donors? What are some of the cool people who aren't following the day to day? Anything? >>Well, well, certainly, you know, the Artman's mission Artis campaign is one of the, the, the coolest things I could think of. That's why I came into, you know, I think wrapping around that where we are not only just going to a destination, but we're exploring, and we're trying to establish a very clear, long term presence that will allow us to engage. What I think is the next step, which is science, you know, and science and the, and the things that can, can come out of that in terms of scientific discoveries. And I think the cool, coolest thing would be, Hey, could we take the things that we are in the labs and the innovation relative to power generation, relative to energy development of energy technologies, robotics, to utilize, to help explore the surface. And of course the science that comes out of just naturally, when you go somewhere, you don't know what to expect. And I think that's what the exciting thing. And for NASA, we're putting a program, an infrastructure around that. I think that's really exciting. Of course, the other parts of NASA is science. Yeah. And so the partnering those two pieces together to accomplish a very important mission for everybody on planet earth is, is really important. >>And also it's a curiosity. People are being curious about what's going on now in space, cuz the costs are down and you got universities here and you got the, of robotics and industrial. This is gonna provide a, a new ground for education, younger, younger generation coming up. What would you share to teachers and potential students, people who wanna learn what's different about now than the old generation and what's the same, what what's the same and what's new. What's how does someone get their arms around this, their mind around it? Where can they jump in? This is gonna open up the aperture for, for, for talent. I mean with all the technology, it's not one dimensional. >>Yeah. I think what is still true is core sciences, math, you know, engineering, the hard science, chemistry, biology. I mean, I think those are really also very important, but what we're we're getting today is the amount of collaboration we're able to do against organically. And I think the innovation that's driven by a lot of this collaboration where you have these tools and your ability to engage and then you're able to, to get, I would say the best out of people in lots of different areas. And that's what I think one of the things we're learning at NASA is, you know, we have a broad spectrum of people that come to work for us and we're pulling that. And now we're coming to these kinds of things where we're kind getting even more innovation ideas and partnerships so that we are not just off on our own thinking about the problem we're branching out and allowing a lot of other people to help us solve the problems that >>We need. You know, I've noticed with space force too. I had the same kind of conversations around those with those guys as well. Collaboration and public private partnerships are huge. You've seen a lot more kind of cross pollination of funding, col technology software. I mean, how do you do break, fix and space at software, right? So you gotta have, I mean, it's gotta work. So you got security challenges. Yeah. This is a new frontier. It is the cybersecurity, the usability, the operationalizing for humans, not just, you know, put atypical, you know, scientists and, and, and astronauts who are, you know, in peak shape, we're talking about humans. Yeah. What's the big problem to solve? Is it security? Is it, what, what would you say the big challenges >>Are? Yeah. You know, I think information and access to information and how we interact with information is probably our biggest challenge because we have very limited space in terms of not only mass, but just volume. Yeah. You know, you want to reserve the space for the people and they, they need to, you know, you want maximize your space that you're having in spacecraft. And so I think having access to information, being able to, to utilize information and quickly access systems so you can solve problems cuz you don't know when you're in deep space, you're several months out to Mars, what problems you might encounter and what kind of systems and access to information you need to help you solve the problems. You know, both, both, both from a just unplanned kind of contingencies or even planned contingencies where you wanna make sure you have that information to do it. So information is gonna be very vital as we go out into deep >>Space and the infrastructure's changed. How has the infrastructure changed in terms of support services? I mean see, in the United States, just the growth of a aerospace you mentioned earlier is, is just phenomenal. You've got smaller, faster, cheaper equipment density, it solved the technology. Where's there gonna be the, the big game changing move movement. Where do you see it go? Is it AIST three? It kind of kicks in AIST ones, obviously the first one unmanned one. But where do in your mind, do you see key milestones that are gonna be super important to >>Watch? I think, I think, I think, you know, we've already, you know, pushed the boundaries of what we, we are, you know, in terms of applying our aerospace technologies for AIST one and certainly two, we've got those in, in work already. And so we've got that those vehicles already in work and built yeah. One already at the, at the Kennedy space center ready for launch, but starting with three because you have a lot more interaction, you gotta take the crew down with a Lander, a human landing system. You gotta build rovers. You've gotta build a, a capability which they could explore. So starting with three and then four we're building the gateway gateways orbiting platform around the moon. So for all future missions after Rist three, we're gonna take Aion to the gateway. The crew gets into the orbiting platform. They get on a human landing system and they go down. >>So all that interaction, all that infrastructure and all the support equipment you need, not only in the orbit of the moon, but also down the ground is gonna drive a lot of innovation. You're gonna have to realize, oh, Hey, I needed this. Now I need to figure out how to get something there. You know? And, and how much of the robotics and how much AI you need will be very interesting because you'll need these assistance to help you do your daily routine or lessen your daily routine. So you can focus on the science and you can focus on doing the advancing those technologies that you're gonna >>Need. And you gotta have the infrastructure. It's like a road. Yeah. You know, you wanna go pop down to the moon, you just pop down, it's already built. It's ready for you. Yep. Come back up. So just ease of use from a deployment standpoint is, >>And, and the infrastructure, the things that you're gonna need, you know, what is a have gonna look like? What are you gonna need in a habitat? You know, are, are you gonna be able to have the power that you're gonna have? How many station power stations are you gonna need? Right. So all these things are gonna be really, things are gonna be driven by what you need to do the mission. And that drives, I think a lot of innovation, you know, it's very much like the end goal. What are you trying to solve? And then you go, okay, here's what I need to solve to build things, to solve that >>Problem. There's so many things involved in the mission. I can imagine. Safety's huge. Number one, gotta be up safe. Yep. Space is dangerous game. Yes. Yeah. It's not pleasant there. Not for the faint of heart. As you say, >>It's not for the faint >>Heart. That's correct. What's the big safety concerns obviously besides blowing up and oxygen and water and the basic needs. >>I think, I think, you know, I think you, you said it very well, you know, it is not for the faint of heart. We try to minimize risk. You know, asset is one of the big, you're sitting under 8.8 million pounds of thrust on the launch vehicle. So it is going very fast and you're flying and you, and, and it's it's light cuz we got solid rocket motors too as well. Once they're lit. They're lit. Yeah. So we have a escape system on Orion that allows a crew to be safe. And of course we build in redundancy. That's the other thing I think that will drive innovation. You know, you build redundancy in the system, but you also think about the kind of issues that you would run into potentially from a safety perspective, you know, how you gonna get outta situation if you get hit by a meteor, right? Right. You, you, you are going through the band, Ellen belt, you have radiation. So you know, some of these things that are harsh on your vehicle and on, on the human side of this shop too. And so when you have to do these things, you have to think about what are you gonna protect for and how do you go protect for that? And we have to find innovations for >>That. Yeah. And it's also gonna be a really exciting air for engineering work. And you mentioned the data, data's huge simulations, running scenarios. This is where the AI comes in. And that seems to me where the dots connect from me when you start thinking about how to have, how to run those simulations, to identify what's possible. >>I think that's a great point, you know, because we have all this computing capability and because we can run simulations and because we can collect data, we have terabytes of data, but it's very challenging for humans to analyze at that level. So AI is one of the things we're looking at, which is trying to systematically have a process by which data is called through so that the engineering mind is only looking at the things and focus on things that are problematic. So we repeat tests, every flight, you don't have to look at all the terabytes of data of each test. You have a computer AI do that. And you allow yourself to look at just the pieces that don't look right, have anomalies in the data. Then you're going to do that digging, right. That's where the power of those kinds of technologies can really help us because we have that capability to do a lot of computing. >>And I think that's why this show to me is important because it, it, it shows for the first time, at least from my coverage of the industry where technology's not the bottleneck anymore, it's human mind. And we wanna live in a peaceful world with climate. We wanna have the earth around for a while. So climate change was a huge topic yesterday and how the force for good, what could come outta the moon shots is to, is to help for earth. >>Yeah. >>Yeah. Better understanding there all good. What's your take on the show. If you had to summarize this show, re Mars from the NASA perspective. So you, the essence space, what's the what's going on here? What's the big, big story. >>Yeah. For, for me, I think it's eyeopening in terms of how much innovation is happening across a spectrum of areas. And I look at various things like bossy, scientific robots that the dog that's walking around. I mean to think, you know, people are applying it in different ways and then those applications in a lot of ways are very similar to what we need for exploration going forward. And how do you apply some of these technologies to the space program and how do we leverage that? How do we leverage that innovation and how we take the innovations already happening organically for other reasons and how would those help us solve those problems that we're gonna encounter going forward as we try to live on another planet? >>Well, congratulations on a great assignment. You got a great job. I do super fun. I love being an observer and I love space. Love how at the innovations there. And plus space space is cool. I mean, how many millions of live views do you see? Everyone's stopping work to watch SpaceX land and NASA do their work. It's just, it's bringing back the tech vibe. You know what I'm saying? It's just, it's just, things are going you a good tailwind. Yeah. >>Congratulations. Thank you very much. >>Appreciate it on the, okay. This cube coverage. I'm John fur. You're here for the cube here. Live in Las Vegas back at reinvent reinforce re Mars, the reser coverage here at re Mars. We'll be back with more coverage after this short break.

Published Date : Jun 23 2022

SUMMARY :

It's a program about the future it and the future innovation around industrial cloud Appreciate you guys inviting me here. All of it coming together, space, machine learning, robotics, industrial, you have one of the coolest could talk to you about starting with in a very few months, Artis one. So the moon is back in play, obviously it's close to the earth. And then that's very important because you know, What are some of the things that you guys are talking about You know, the other technologies that you need utilize is like the Amazon technology, you got Watson dynamics, the dog, everyone loves that's walking on. You know, I think one of the things is, is, you know, normally we are innovating in a, Well, well, certainly, you know, the Artman's mission Artis campaign is one of the, the, cuz the costs are down and you got universities here and you got the, of robotics And I think the innovation that's driven by a lot of this collaboration where you have these tools you know, put atypical, you know, scientists and, and, and astronauts who are, kind of systems and access to information you need to help you solve the problems. I mean see, in the United States, just the growth of a aerospace you mentioned earlier is, is just phenomenal. I think, I think, I think, you know, we've already, you know, pushed the boundaries of what we, So all that interaction, all that infrastructure and all the support equipment you need, You know, you wanna go pop down to the moon, I think a lot of innovation, you know, it's very much like the end goal. As you say, What's the big safety concerns obviously besides blowing up and oxygen and water and the And so when you have to do these things, you have to think about what are you gonna protect for and how do you go And you mentioned the data, I think that's a great point, you know, because we have all this computing capability and And I think that's why this show to me is important because it, it, If you had to summarize this show, re Mars from the NASA perspective. I mean to think, you know, people are applying it in I mean, how many millions of live views do you see? Thank you very much. at reinvent reinforce re Mars, the reser coverage here at re Mars.

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Jaynene Hapanowicz, Dell Digital & Betsy Davis, Dell Digital | Dell Technologies World 2022


 

>> TheCUBE presents Dell Technologies World, brought to you by Dell. >> Hey, welcome back to theCUBE's coverage day three. From the show floor of Dell Technologies World 2022. We've been here with about seven to 8,000 people. It's been outstanding since Monday night, Lisa Martin with Dave Vellante, and we have two of the ladies from Dell digital with us, excited to welcome Jaynene Hapanowicz and Betsy Davis, leaders in Dell digital, which is Dell's IT organization. Ladies, thanks for joining Dave and me. >> Thanks for having us. Great to be here. >> Jaynene, let's start with you. We've heard a lot this week about the need for IT leaders to think very meaningfully on how to leave a lasting legacy. How in today's dynamic environment do IT leaders do that? >> Yeah. Well look, let's start with IT leaders have a pretty tough job. You're trying to stabilize an environment. You're trying to take care of anomalies, security incidents. Like that's the blocking and tackling, except you also have to transform your organization at the same time. And I think it's really important that you build a strategy that enables you to do both those things. So you have to do, you have to do the blocking and tackling or you don't get a seat at the table, but the other things that you have to prioritize are things like building the business relationships, putting your customer at the center of what you do, and building great teams that trust you and you trust them to develop capabilities that you need for the future. And your strategy has to support both of those things. >> We've heard a lot about trust this week, specifically from Mr. Dell himself, Betsy you've spoken in the past about the need for IT and the business to collaborate. There has to be trust there. How do you advise folks to accomplish that true collaboration? >> Yeah, it's look, trust is so important and it's funny because last time we were here live at a CUBE session, we were talking about the product model, which is how we do things in Dell Digital now. And it's all focused on jointly with the business, agreeing on human-centered outcomes, starting small, iterating and together you deliver extraordinary things. And so over the last few years, building collaboration through that product model has done tremendous things. I would say what we're learning more about more recently is how to extend that. Especially when you're taking multiple legacy regional tools and globalizing them, how do you extend it to policies and processes? But what we're finding that's interesting is, the same principles apply, agree on outcomes. What are you going for? And then work through it together. You don't assign it to one side or the other. It's truly a collaboration exercise. >> You know, I want to comment. So Dell has a culture, obviously. Founder led company, chairman's name is on the name of the company, Say:Do ratio, trust, et cetera. It seems like Dell Digital has its own little culture going on. And the reason I say that is, when Jen felt was up on stage yesterday, I heard a lot of yelling, screaming, hooping, people were standing up. That didn't seem like a typical IT department thing. You know, that was pretty cool. So what's the Dell Digital culture like, is it just an extension? Is it? What's it like? >> Yeah, yeah. Well, I think our leader who we admire very much, which you saw yesterday has built a great leadership team and a culture that her leaders trust each other and that cascades down. And I think our employees, like all of our folks, they love working in Dell Digital, and they love working at Dell digital because we empower them to do their jobs. We let them work where they need to work, and we have, I think, great leadership at every level to really help people propel the company forward. We have a single mission and that mission is to make Dell better. >> I like the, thank you for that. I like the way Betsy, you were talking about the, I called the product mindset. >> Yep. >> As opposed to commonly in IT, there's a project mindset. Ah, I got another project to do. >> Yeah. >> Explain the difference. >> So a project is, some people might say waterfall, it's a very old school way of doing things where you say, okay, business give me requirements. They take six months, They come up with a list of requirements. Your IT team goes off and deliver in those requirements. And two years later you come back together and go, oh, that's not what we were looking for, and it's delayed by now. So product model is really focused on, hey, let's do short sprints. Let's agree the outcome, let's attempt to deliver it, but if we deliver it and then find out, oh, that's actually not what we were looking for, then you just iterate and you haven't wasted two and a half years. And it's also quite frankly, as a leader, it's a lot more fun to lead teams in that environment, because you're constantly getting wins and they're getting that constant reinforcement of look at the impact you're making for the business. Which is a great motivator for all of us at Dell Digital. >> Quick follow up if I may, is the enabler there a mindset or is it technology? Why are you able to do that? >> It's both. So part of what makes that possible, is our modern environment. Jaynene has done an incredible job, really building a modern toolkit for our developers that makes it easier to collaborate and move quickly and iterate. But so much of it is that product model mindset of, okay, what outcomes are we delivering? What's the smallest unit of work we can break that into and let's just go and iterate. >> And you put the user in the center, like it's so much easier to develop what a customer needs, if the customer is at the center of what you're trying to do, and you iterate from there. That wasn't the way that it has historically worked. >> So how do you advise it leaders to become transformational like this rather than traditional? Because I imagine those traditional ones, those businesses may not survive the changing times that we're living in, but being transformational that's a challenging mindset, especially for organizations that are legacy or history, have been there a while. Can you advise? >> I mean, you have to fire on all cylinders, that old people process and technology is actually still true. Building a great culture and building a culture of trust, super important, but you got to pull your folks along with you on a journey. You have to have leadership that buys into doing both transformation and running the business. You have to, your technology has to support what you're trying to do. You can't expect great outcomes from things that are 20 years old, You're not going to get it. And your processes, they have to be adjusted to reflect a cloud operating model. A lot of companies even struggle with that, because they're using processes from a decade ago, and they need to update those policies to reflect what it is to operate like a cloud, in a cloud. And how have you guys accelerated this culture and this mindset during the last couple of years where things just went crazy overnight? What was that acceleration like? 'Cause we talked about digital transformation acceleration with your customers, but you guys have had to transform too. >> Yeah, and you know, I look at it from a leadership angle. I think these last couple years have really given us an opportunity to take what we took in the product model of human-centered experiences for our customers and business partner, and really focus on, hey, we need to be human centered leaders. So in some ways that was easier to do with Dell because we were always very flexible on where people work, when they work, et cetera. But I think we've had the opportunity these last couple years to demonstrate, hey, it really is about our people first, we set our people up for success. We help them take care of their immediate needs, whether those be personal or work and everything else works out. And I think companies that keep that in the forefront and always approach things from a human center perspective, whether that's leadership or experiences in the product model, always come out ahead. >> How are you faring in the talent war? My specific question is, if I were younger and a perspective employee, how would you recruit me in terms of how you would nurture my career? What's my future look like? What would you tell me? >> Yeah, I, well, first of all, let's start with the talent war. That, I mean, look, it's real. Our folks are getting recruited like crazy too. Except I think there is a cultural aspect that really causes folks to pause. I also think enabling people to work where they want to work or where they need to work, it's both, that has helped us in our recruitment because the advantage of people do not want to go back to the office. Like, I don't know, I'm speaking for like probably myself and everybody I talk to. I just don't think people want to go back to the office, but we're benefiting from that, because we are actually drawing in talent from companies that are sending folks back to the office. And we gave our employees remotely great tools to be able to work from home. And that has all been a win for us in terms of retaining our staff and drawing in new talent. And I think the other thing and it's a very important point that you raise, is that the future is working in modern tool sets. And one of the things that we did and Jen spoke about yesterday, was around developers want to develop and you've got to give them the tools that they need to perform their jobs as quickly as possible, because digital transformation is ultimately about creating applications that drive business value. >> I think I'm the only one that probably here that wants to go back to the office. If I do one more Zoom call from home, I might go puke. >> I go to the office, but I'm like 15 minutes away, so. >> Oh, I'm about 30 seconds away to really look at my commute. Let's talk about from that cultural perspective and the great resignation, all the things that are going on. You talked about folks getting recruited, that flexibility of meeting your, as you said Jaynene meeting the employees where they are is the same culture that Dell has about meeting its customers where they are. And that's really kind of the foundation of a lot of the announcements that we've heard over the last few days, is really that flexibility to be able to deliver what a great customer experience and a great employee experience. I think to me, they're inextricably linked. >> So I totally agree. >> So this notion of work remotely, et cetera, great. Most people, like you said right now are saying I'm not going back. And I think some kind of hybrid is probably going to be the norm. >> Agree. >> That's cool. But we have a tendency to work longer laps times from home. And so there's that even weekends, it's like everybody's always on we should never get emails on Saturday, now I'm like, I got to look, of course spend an hour or two hour, whatever it is. So how do you balance that with folks? What do you tell people in your organization? >> Yeah, I mean, we're very focused on our employees having quality of life, now we're in IT. Like, let's be real. We have always worked weekends. But I think what we're really really being very thoughtful about, is that balance for our employees that we're not creating more stress in their lives. Like we want them to have a great quality experience. A lot of that happens with the technology that we have built under the covers, because that has allowed our developers to work less weekends and has allowed our folks to release independently, which is kind of in the world of IT, that's the utopia, you want to get to let folks work independently. And that has actually freed up the time for developers to have to work as if we all work together, and now they can work independently. And that has actually helped with quality of life. So it's, it is still though a combination of all those things. It is also having leadership team that values that. And I think that's what we have. >> What's cool about this conversation. We're talking about IT, we haven't even, we haven't talked tech. Now are you guys techies? >> Yeah. >> You are? >> Yeah. >> Okay. So one of the things, I was in one of these private analyst meetings, a handful of analysts with (indistinct) and I was asking her about the cloud migration, that's a lot of CIOs top priority. It's obviously, her response essentially was, yeah, well, we are modernizing our infrastructure, That's essentially our cloud. We've got our own cloud. I wonder if you could like double click on that a little bit. 'Cause security number one for most IT organizations, cloud number two, she translated that into, way I interpret that data is modernization. I wonder if you could give us your perspective on that. >> I think the first thing as you map out, hey, what do we want our modern environment to be? And you make those technology decisions, just like with our people, we need to design optionality in and make sure that we stay as flexible and nimble as we can. The same is true for our technology environment. So that's why you see whether we're talking about what we offer to our customers or how we're modernizing our environment. We want to make sure we've got flexibility and optionality because what we do all know is we don't know what the future will bring. >> How did you guys get into tech? When did you fall in love with technology? >> How many years ago? >> No, like, like what was, was there something in your life that like appealed to you or? >> It's actually really funny story. My father was a mainframe programmer, so. >> Okay, So he was doing COBOL. >> I swear I wanted nothing to do with it. And then I found myself in those shoes. >> Yeah. Horrible. >> Yeah, horrible. >> It's in your DNA. >> I think so. I think so. >> Okay. So you just, when things started to get more modern. >> I just thought it was interesting. Like I'm almost 30 years in. Like I just thought it was really interesting. >> That's awesome. >> And I still think it is. >> How about you Betsy? >> I actually started on the business side, so I worked with IT through my 20 years at Dell. And when they started shifting to the product model, I was a business partner and I saw these incredible outcomes we were delivering to. And I'm like, oh, look at that cool technology. We were doing like optical character recognition to automate it. It was just, it was super cool. And you know, I'd known Jen for a long time and she said, well, why don't you come over to Dell Digital? And I did, it's been, it been a blast but I started as a business partner. >> But you, then you bring that understanding of the business the outcomes focused to the IT side. And that's probably why you guys make it sound like it's so simple to facilitate the IT business collaboration that so many businesses struggle with >> The magic is to make it simple. >> I agree. >> Yeah totally. >> It's not easy. >> No, it's not easy, but it's possible. >> Well, and that's what drives adoption. >> How have in our final minute or so here, how have the customers, we know what 15,000 customers globally, great customers on stage. We've had some customers on the show this week. How have they been influential in terms of the modernization of Dell Digital in especially the last two years, any interesting stories of customer influence you can share. >> In terms of our modernization efforts? >> Yeah. >> Yeah, I mean, look, we share all the time with customers on best practices in IT. And I would really say we have also moved an organization and solved many of the problems, the very problems our customers are trying to address through much of what we've developed within IT. And I think customers are very interested in learning from us and helping them on their own transformation journey. >> Excellent, ladies thank you so much for joining Dave and me talking about really what's under the covers of Dell Digital, but it's really about people, process and technologies and collaboration. >> That's right. >> Great use case (indistinct). We appreciate your time. >> We appreciate it back. >> Thanks for Dave Vellante. I'm Lisa Martin and you're watching theCube's coverage of Dell Technologies World, live from the show floor in Las Vegas. Stick around and be right back with our next guest. (gentle music)

Published Date : May 4 2022

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Mani Thiru, AWS | Women in Tech: International Women's Day


 

>>Mm. >>Okay. Hello, and welcome to the Cubes Coverage of the International Women in Tech Showcase featuring National Women's Day. I'm John for a host of the Cube. We have a great guest here of any theory a PJ head of aerospace and satellite for A W S A P J s Asia Pacific in Japan. Great to have you on many thanks for joining us. Talk about Space and International Women's Day. Thanks for coming on. >>Thanks, John. It's such a pleasure to be here with you. >>So obviously, aerospace space satellite is an area that's growing. It's changing. AWS has made a lot of strides closure, and I had a conversation last year about this. Remember when Andy Jassy told me about this initiative to 2.5 years or so ago? It was like, Wow, that makes a lot of sense Ground station, etcetera. So it just makes a lot of sense, a lot of heavy lifting, as they say in the satellite aerospace business. So you're leading the charge over there in a p J. And you're leading women in space and beyond. Tell us what's the Storey? How did you get there? What's going on. >>Thanks, John. Uh, yes. So I need the Asia Pacific business for Clint, um, as part of Amazon Web services, you know, that we have in industry business vertical that's dedicated to looking after our space and space customers. Uh, my journey began really? Three or four years ago when I started with a W s. I was based out of Australia. Uh, and Australia had a space agency that was being literally being born. Um, and I had the great privilege of meeting the country's chief scientist. At that point. That was Dr Alan Finkel. Uh, and we're having a conversation. It was really actually an education conference. And it was focused on youth and inspiring the next generation of students. Uh, and we hit upon space. Um, and we had this conversation, and at that stage, we didn't have a dedicated industry business vertical at A W s well supported space customers as much as we did many other customers in the sector, innovative customers. And after the conversation with Dr Finkel, um, he offered to introduce me, uh, to Megan Clark, who was back back then the first CEO of the Australian Space Agency. So that's literally how my journey into space started. We had a conversation. We worked out how we could possibly support the Australian Space Agency's remit and roadmap as they started growing the industry. Uh, and then a whole industry whole vertical was set up, clinic came on board. I have now a global team of experts around me. Um, you know, they've pretty much got experience from everything creating building a satellite, launching a satellite, working out how to down link process all those amazing imagery that we see because, you know, um, contrary to what a lot of people think, Uh, space is not just technology for a galaxy far, far away. It is very much tackling complex issues on earth. Um, and transforming lives with information. Um, you know, arranges for everything from wildfire detection to saving lives. Um, smart, smart agriculture for for farmers. So the time of different things that we're doing, Um, and as part of the Asia Pacific sector, uh, my task here is really just to grow the ecosystem. Women are an important part of that. We've got some stellar women out here in region, both within the AWS team, but also in our customer and partner sectors. So it's a really interesting space to be. There's a lot of challenges. There's a lot of opportunities and there's an incredible amount of growth so specific, exciting space to be >>Well, I gotta say I'm super inspired by that. One of the things that we've been talking about the Cuban I was talking to my co host for many, many years has been the democratisation of digital transformation. Cloud computing and cloud scale has democratised and change and level the playing field for many. And now space, which was it's a very complex area is being I want kind of democratised. It's easier to get access. You can launch a satellite for very low cost compared to what it was before getting access to some of the technology and with open source and with software, you now have more space computing things going on that's not out of reach. So for the people watching, share your thoughts on on that dynamic and also how people can get involved because there are real world problems to solve that can be solved now. That might have been out of reach, but now it's cloud. Can you share your thoughts. >>That's right. So you're right, John. Satellites orbiting There's more and more satellites being launched every day. The sensors are becoming more sophisticated. So we're collecting huge amounts of data. Um, one of our customers to cut lab tell us that we're collecting today three million square kilometres a day. That's gonna increase to about three billion over the next five years. So we're already reaching a point where it's impossible to store, analyse and make sense of such massive amounts of data without cloud computing. So we have services which play a very critical role. You know, technologies like artificial intelligence machine learning. Help us help these customers build up products and solutions, which then allows us to generate intelligence that's serving a lot of other sectors. So it could be agriculture. It could be disaster response and recovery. Um, it could be military intelligence. I'll give you an example of something that's very relevant, and that's happening in the last couple of weeks. So we have some amazing customers. We have Max our technologies. They use a W S to store their 100 petabytes imagery library, and they have daily collection, so they're using our ground station to gather insight about a lot of changing conditions on Earth. Usually Earth observation. That's, you know, tracking water pollution, water levels of air pollution. But they're also just tracking, um, intelligence of things like military build up in certain areas. Capella space is another one of our customers who do that. So over the last couple of weeks, maybe a couple of months, uh, we've been watching, uh, images that have been collected by these commercial satellites, and they've been chronicling the build up, for instance, of Russian forces on Ukraine's borders and the ongoing invasion. They're providing intelligence that was previously only available from government sources. So when you talk about the democratisation of space, high resolution satellite images are becoming more and more ridiculous. Um, I saw the other day there was, uh, Anderson Cooper, CNN and then behind him, a screenshot from Capella, which is satellite imagery, which is very visible, high resolution transparency, which gives, um, respected journalists and media organisations regular contact with intelligence, direct intelligence which can help support media storytelling and help with the general public understanding of the crisis like what's happening in Ukraine. And >>I think on that point is, people can relate to it. And if you think about other things with computer vision, technology is getting so much stronger. Also, there's also metadata involved. So one of the things that's coming out of this Ukraine situation not only is tracking movements with the satellites in real time, but also misinformation and disinformation. Um, that's another big area because you can, uh, it's not just the pictures, it's what they mean. So it's well beyond just satellite >>well, beyond just satellite. Yeah, and you know, not to focus on just a crisis that's happening at the moment. There's 100 other use cases which were helping with customers around the globe. I want to give you a couple of other examples because I really want people to be inspired by what we're doing with space technology. So right here in Singapore, I have a company called Hero Factory. Um, now they use AI based on Earth observation. They have an analytics platform that basically help authorities around the region make key decisions to drive sustainable practises. So change detection for shipping Singapore is, you know, it's lots of traffic. And so if there's oil spills, that can be detected and remedy from space. Um, crop productivity, fruit picking, um, even just crop cover around urban areas. You know, climate change is an increasing and another increasing, uh, challenges global challenge that we need to tackle and space space technology actually makes it possible 15 50% of what they call e CVS. Essential climate variables can only be measured from space. So we have companies like satellite through, uh, one of our UK customers who are measuring, um, uh, carbon emissions. And so the you know, the range of opportunities that are out there, like you said previously untouched. We've just opened up doors for all sorts of innovations to become possible. >>It totally is intoxicating. Some of the fun things you can discuss with not only the future but solving today's problems. So it's definitely next level kind of things happening with space and space talent. So this is where you start to get into the conversation like I know some people in these major technical instance here in the US as sophomore second year is getting job offers. So there's a There's a there's a space race for talent if you will, um and women talent in particular is there on the table to So how How can you share that discussion? Because inspiration is one thing. But then people want to know what to do to get in. So how do you, um how do you handle the recruiting and motivating and or working with organisations to just pipeline interest? Because space is one of the things you get addicted to. >>Yeah. So I'm a huge advocate for science, technology, engineering, math. We you know, we highlights them as a pathway into space into technology. And I truly believe the next generation of talent will contribute to the grand challenges of our time. Whether that climate change or sustainability, Um, it's gonna come from them. I think I think that now we at Amazon Web services. We have several programmes that we're working on to engage kids and especially girls to be equipped with the latest cloud skills. So one of the programmes that we're delivering this year across Singapore Australia uh, we're partnering with an organisation called the Institute for Space Science, Exploration and Technology and we're launching a programme called Mission Discovery. It's basically students get together with an astronaut, NASA researcher, technology experts and they get an opportunity to work with these amazing characters, too. Create and design their own project and then the winning project will be launched will be taken up to the International space station. So it's a combination of technology skills, problem solving, confidence building. It's a it's a whole range and that's you know, we that's for kids from 14 to about 18. But actually it, in fact, because the pipeline build is so important not just for Amazon Web services but for industry sector for the growth of the overall industry sector. Uh, there's several programmes that were involved in and they range from sophomore is like you said all the way to to high school college a number of different programmes. So in Singapore, specifically, we have something called cloud Ready with Amazon Web services. It's a very holistic clouds killing programme that's curated for students from primary school, high school fresh graduates and then even earlier careers. So we're really determined to work together closely and it the lines really well with the Singapore government's economic national agenda, um so that that's one way and and then we have a tonne of other programmes specifically designed for women. So last year we launched a programme called She Does It's a Free online training learning programme, and the idea is really to inspire professional women to consider a career in the technology industry and show them pathways, support them through that learning process, bring them on board, help drive a community spirit. And, you know, we have a lot of affinity groups within Amazon, whether that's women in tech or a lot of affinity groups catering for a very specific niches. And all of those we find, uh, really working well to encourage that pipeline development that you talk about and bring me people that I can work with to develop and build these amazing solutions. >>Well, you've got so much passion. And by the way, if you have, if you're interested in a track on women in space, would be happy to to support that on our site, send us storeys, we'll we'll get We'll get them documented so super important to get the voices out there. Um and we really believe in it. So we love that. I have to ask you as the head of a PJ for a W S uh aerospace and satellite. You've you've seen You've been on a bunch of missions in the space programmes of the technologies. Are you seeing how that's trajectory coming to today and now you mentioned new generation. What problems do you see that need to be solved for this next generation? What opportunities are out there that are new? Because you've got the lens of the past? You're managing a big part of this new growing emerging business for us. But you clearly see the future. And you know, the younger generation is going to solve these problems and take the opportunities. What? What are they? >>Yes, Sometimes I think we're leaving a lot, uh, to solve. And then other times, I think, Well, we started some of those conversations. We started those discussions and it's a combination of policy technology. We do a lot of business coaching, so it's not just it's not just about the technology. We do think about the broader picture. Um, technology is transferring. We know that technology is transforming economies. We know that the future is digital and that diverse backgrounds, perspective, skills and experiences, particularly those of women minority, the youth must be part of the design creation and the management of the future roadmaps. Um, in terms of how do I see this going? Well, it's been sort of we've had under representation of women and perhaps youth. We we just haven't taken that into consideration for for a long time now. Now that gap is slowly becoming. It's getting closer and closer to being closed. Overall, we're still underrepresented. But I take heart from the fact that if we look at an agency like the US Mohammed bin Rashid Space Centre, that's a relatively young space agency in your A. I think they've got about three or 400 people working for them at this point in time, and the average age of that cohort John, is 28. Some 40% of its engineers and scientists are women. Um, this year, NASA is looking to recruit more female astronauts. Um, they're looking to recruit more people with disabilities. So in terms of changing in terms of solving those problems, whatever those problems are, we started the I guess we started the right representation mix, so it doesn't matter. Bring it on, you know, whether it is climate change or this ongoing crisis, productive. Um, global crisis around the world is going to require a lot more than just a single shot answer. And I think having diversity and having that representation, we know that it makes a difference to innovation outputs. We know that it makes a difference to productivity, growth, profit. But it's also just the right thing to do for so long. We haven't got it right, and I think if we can get this right, we will be able to solve the majority of some of the biggest things that we're looking at today. >>And the diversity of problems in the diversity of talent are two different things. But they come together because you're right. It's not about technology. It's about all fields of study sociology. It could be political science. Obviously you mentioned from the situation we have now. It could be cybersecurity. Space is highly contested. We dated long chat about that on the Last Cube interview with AWS. There's all these new new problems and so problem solving skills. You don't need to have a pedigree from Ivy League school to get into space. This is a great opportunity for anyone who can solve problems because their new No one's seen them before. >>That's exactly right. And you know, every time we go out, we have sessions with students or we're at universities. We tell them, Raise your voices. Don't be afraid to use your voice. It doesn't matter what you're studying. If you think you have something of value to say, say it. You know, by pushing your own limits, you push other people's limits, and you may just introduce something that simply hasn't been part of before. So your voice is important, and we do a lot of lot of coaching encouraging, getting people just to >>talk. >>And that in itself is a great start. I think >>you're in a very complex sector, your senior leader at AWS Amazon Web services in a really fun, exciting area, aerospace and satellite. And for the young people watching out there or who may see this video, what advice would you have for the young people who are trying to navigate through the complexities of now? Third year covid. You know, seeing all the global changes, um, seeing that massive technology acceleration with digital transformation, digitisation it's here, digital world we're in. >>It could >>be confusing. It could be weird. And so how would you talk to that person and say, Hey, it's gonna be okay? And what advice would you give? >>It is absolutely going to be okay. Look, from what I know, the next general are far more fluent in digital than I am. I mean, they speak nerd. They were born speaking nerd, so I don't have any. I can't possibly tell them what to do as far as technology is concerned because they're so gung ho about it. But I would advise them to spend time with people, explore new perspectives, understand what the other is trying to do or achieve, and investing times in a time in new relationships, people with different backgrounds and experience, they almost always have something to teach you. I mean, I am constantly learning Space tech is, um it's so complicated. Um, I can't possibly learn everything I have to buy myself just by researching and studying. I am totally reliant on my community of experts to help me learn. So my advice to the next generation kids is always always in this time in relationships. And the second thing is, don't be disheartened, You know, Um this has happened for millennia. Yes, we go up, then we come down. But there's always hope. You know, there there is always that we shape the future that we want. So there's no failure. We just have to learn to be resilient. Um, yeah, it's all a learning experience. So stay positive and chin up, because we can. We can do it. >>That's awesome. You know, when you mentioned the Ukraine in the Russian situation, you know, one of the things they did they cut the Internet off and all telecommunications and Elon Musk launched a star linked and gives them access, sending them terminals again. Just another illustration. That space can help. Um, and these in any situation, whether it's conflict or peace and so Well, I have you here, I have to ask you, what is the most important? Uh uh, storeys that are being talked about or not being talked about are both that people should pay attention to. And they look at the future of what aerospace satellite these emerging technologies can do for the world. What's your How would you kind of what are the most important things to pay attention to that either known or maybe not being talked about. >>They have been talked about John, but I'd love to see more prominent. I'd love to see more conversations about stirring the amazing work that's being done in our research communities. The research communities, you know, they work in a vast area of areas and using satellite imagery, for instance, to look at climate change across the world is efforts that are going into understanding how we tackle such a global issue. But the commercialisation that comes from the research community that's pretty slow. And and the reason it's loads because one is academics, academics churning out research papers. The linkage back into industry and industry is very, um, I guess we're always looking for how fast can it be done? And what sort of marginal profit am I gonna make for it? So there's not a lot of patients there for research that has to mature, generate outputs that you get that have a meaningful value for both sides. So, um, supporting our research communities to output some of these essential pieces of research that can Dr Impact for society as a whole, Um, maybe for industry to partner even more, I mean, and we and we do that all the time. But even more focus even more. Focus on. And I'll give you a small example last last year and it culminated this earlier this month, we signed an agreement with the ministry of With the Space Office in Singapore. Uh, so it's an MOU between AWS and the Singapore government, and we are determined to help them aligned to their national agenda around space around building an ecosystem. How do we support their space builders? What can we do to create more training pathways? What credits can we give? How do we use open datasets to support Singaporeans issues? And that could be claimed? That could be kind of change. It could be, um, productivity. Farming could be a whole range of things, but there's a lot that's happening that is not highlighted because it's not sexy specific, right? It's not the Mars mission, and it's not the next lunar mission, But these things are just as important. They're just focused more on earth rather than out there. >>Yeah, and I just said everyone speaking nerd these days are born with it, the next generations here, A lot of use cases. A lot of exciting areas. You get the big headlines, you know, the space launches, but also a lot of great research. As you mentioned, that's, uh, that people are doing amazing work, and it's now available open source. Cloud computing. All this is bringing to bear great conversation. Great inspiration. Great chatting with you. Love your enthusiasm for for the opportunity. And thanks for sharing your storey. Appreciate it. >>It's a pleasure to be with you, John. Thank you for the opportunity. Okay. >>Thanks, Manny. The women in tech showcase here, the Cube is presenting International Women's Day celebration. I'm John Ferrier, host of the Cube. Thanks for watching. Mm mm.

Published Date : Mar 9 2022

SUMMARY :

I'm John for a host of the Cube. So it just makes a lot of sense, imagery that we see because, you know, um, contrary to what a lot of people think, So for the people watching, share your thoughts So when you talk about the democratisation of space, high resolution satellite images So one of the things that's coming out of this Ukraine situation not only is tracking movements And so the you know, the range of opportunities that are out there, Some of the fun things you can discuss with So one of the programmes that we're delivering this year across Singapore And by the way, if you have, if you're interested in a track But it's also just the right thing to do for so long. We dated long chat about that on the Last Cube interview with AWS. And you know, every time we go out, we have sessions with students or we're at universities. And that in itself is a great start. And for the young people watching And so how would you talk to that person and say, So my advice to the next generation kids is always You know, when you mentioned the Ukraine in the Russian situation, you know, one of the things they did they cut the And and the reason it's loads because one is academics, academics churning out research you know, the space launches, but also a lot of great research. It's a pleasure to be with you, John. I'm John Ferrier, host of the Cube.

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Infinidat Power Panel | CUBEconversation


 

[Music] hello and welcome to this power panel where we go deep with three storage industry vets two from infinidat in an analyst view to find out what's happening in the high-end storage business and what's new with infinidat which has recently added significant depth to its executive ranks and we're going to review the progress on infinidat's infinibox ssa a low-latency all-solid state system designed for the most intensive enterprise workloads to do that we're joined by phil bullinger the chief executive officer of it finidet ken steinhardt is the field cto at infinidat and we bring in the analyst view with eric bergener who's the vice president of research infrastructure systems platforms and technologies group at idc all three cube alums gents welcome back to the cube good to see you thanks very much dave good to be here thanks david as always a pleasure phil let me start with you as i mentioned up top you've been top grading your team we covered the herzog news beefing up your marketing and also upping your game and emea and apj go to market recently give us the business update on the company since you became ceo earlier this year yeah dave i'd be happy to you know the uh i joined the company in january and it's been a it's been a fast 11 months uh exciting exciting times at infinidad as you know really beginning last fall the company has gone through quite a renaissance a change in the executive leadership team uh i was really excited to join the company we brought on you know a new cfo new chief human resources officer new chief legal officer operations head of operations and most recently as has been you know widely reported we brought in eric to head up our marketing organization as a cmo and then last week richard bradbury in in london to head up international sales so very excited about the team we brought together it's uh it's resulted in or it's been the culmination of a lot of work this year to accelerate the growth of infinidat and that's exactly what we've done it's the company has posted quarter after quarter of significant revenue growth we've been accelerating our rate and pace of adding large new fortune 500 global 2000 accounts and the results show it definitely the one of the most exciting things i think this year has been infinidat has pretty rapidly evolved from a single product line uh company around the infinibox architecture which is what made us unique at the start and still makes us very unique as a company and we've really expanded out from there on that same common software-defined architecture to the ssa the solid state array which we're going to talk about in some in some depth today and then our backup appliance our data protection appliance as well all running the same software and what we see now in the field uh many customers are expanding quickly beyond you know the traditional infinibox business uh to the other parts of our portfolio and our sales teams in turn are expanding their selling motion from kind of an infinibox approach to a portfolio approach and it's it's really helping accelerate the growth of the company yeah that's great to hear you really got a deep bench and of course you you know a lot of people in the industry so you're tapping a lot of your your colleagues okay let's get into the market i want to bring in uh the analyst perspective eric can you give us some context when we talk about things like ultra low latency storage what's the market look like to you help us understand the profile of the customer the workloads the market segment if you would well you bet so i'll start off with a macro trend which is clearly there's more real-time data being captured every year in fact by 2024 24 of all of the data captured and stored will be real-time and that puts very different performance requirements on the storage infrastructure than what we've seen in years past a lot of this is driven by digital transformation we've seen new workload types come in big data analytics real-time big data analytics and obviously we've got legacy workloads that need to be handled as well one other trend i'll mention that is really pointing up this need for low latency consistent low latency is workload consolidation we're seeing a lot of enterprises look to move to fewer storage platforms consolidate more storage workloads onto fewer systems and to do that they really need low latency consistent low latency platforms to be able to achieve that and continue to meet their service level agreements great thank you for that all right ken let's bring you into the conversation steiny what are the business impacts of of latency i want you to help us understand when and why is high latency a problem what are the positive impacts of having a consistent low latency uh opportunity or option and what kind of workloads and customers need that right the world has really changed i mean when when dinosaurs like me started in this industry the only people that really knew about performance were the people in the data center and then as things moved into online computing over the years then people within your own organization would care about performance if things weren't going well and it was really the erp revolution the 1990s that sort of opened uh people's eyes to the need for performance particularly for storage performance where now it's not just your internal users but your suppliers are now seeing what your systems look like fast forward to today in a web-based internet world everyone can see with customer facing applications whether you're delivering what they want or not and to answer your question it really comes down to competitive differentiation for the users that can deliver a better user customer experience if you and i'm sure everybody can relate if you go online and try to place an order especially with the holiday season coming up if there's one particular site that is able to give you instantaneous response you're more likely to do business there than somebody where you're going to be waiting and it literally is that simple it used to be that we cared about bandwidth and we used to care about ios per second and the third attribute latency really has become the only one that really matters going forward we found that most customers tell us that these days almost anyone can meet their requirements for bandwidth and ios per second with very few outlying cases where that's not true but the ever unachievable zero latency instantaneous response that's always going to be able to give people competitive differentiation in everything that they do and whoever can provide that is going to be in a very good position to help them serve their customers better yeah eric that stat you threw out of 24 real time uh and that that sort of underscores the need but phil i wonder how how this fits if you could talk about how that fits into your tam expansion strategy i think that's the job of of every ceo is to think about the expanding the tam it seems like you know a lot of people might say it's not necessarily the largest market but it's strategic and maybe opens up some downstream opportunities is that how you're thinking about it or based on what ken just said you expect this to to grow over time oh we definitely expect it to grow uh dave you know the the history of infinidat has been around our infinibox product targeting the primary storage market at the at the higher end of that market you know it's we've enjoyed operating in a eight nine 10 billion dollar tan through the years and that it continues to grow and we continue to outpace market growth within that tam which is exciting what this uh what the ssa really does is it opens up a tier of workload performance that we see more and more emerging in the primary data center the infinibox classic infinibox architecture we have very very fast as we say it typically outperforms most of our all-flash uh array competitors but clearly there there are a tier of workloads that are growing in the data center that require very very tight tail latencies and and that segment is certainly growing it's where some of the most demanding workloads are on the infinibox ssa was really built to expand our participation in those segments of the market and as i mentioned up front at the same time also taking that that software architecture and moving it into the the data protection space as well which is a whole nother market space that we're opening up for the company so we really see our tam this year with more of the this portfolio approach expanding quite a bit eric how how do you see it well those real-time applications that you talked about that require that consistent ultra-low latency grow kind of in in parallel with that that time curve you know will they become a bigger part of that the the overall storage team and and the workload mix how does idc see it yeah so so they actually are going to be growing over time and a lot of that's driven by the fact of the expectations that um steinhart mentioned a little bit earlier just on the part of customers right what they expect when they interact with your i.t infrastructure so we see that absolutely growing going forward i will make a quick comment about you know when all flash arrays first hit back in 2012 um in the 10 years since they started shipping they now generate over 80 of the primary revenues out there in in the primary storage arena so clearly they've taken over an interesting aspect of what's going on here is that a lot of companies now write rfps specifically requiring an all-flash array and what's going to be interesting for infinidat is despite the fact that they could deliver better performance than many of those systems in the past they couldn't really go after the business where that rfp was written for an afa spec well now they'll certainly have the opportunity to do that in my estimation that's going to give them access to about an additional 5 billion in tam by 2025 so this is big for them as a company yeah that's a 50 increase in tamp so okay well eric you just set up my my follow-up question to you ken was going to be the tougher questions uh which we've you and i have had some healthy debates about this but i know you'll have answers so so for years you've argued that your cached architecture and magic sauce algorithms if i caught that could outperform all flash arrays we're using spinning disks so eric talked about the sort of check off item but are there other reasons for the change of heart why and why does the world need another afa doesn't this cut against your petabyte scale messaging i wonder if you could sort of add some color to that sure a great question and the good news is infinibox still does typically outperform all flash arrays but usually that's for average of latency performance and we're tending to get because we're a a caching architecture not a tiered architecture and we're caching to dram which is an order of magnitude faster than flash or even storage class memory technologies it's our software magic and that software defined storage approach that we've had that now effectively is extended to solid state arrays and some customers told us that you know we love your performance it's incredible but if you could let us effectively be confident that we're seeing you know some millisecond sub half millisecond performance consistently for every single io you're going to give us competitive differentiation and this is one of the reasons why we chose to call the product a solid state array as opposed to merely an all-flash array the more common ubiquitous term and it's because we're not dependent on a specific technology we're using dram we can use virtually any technology on the back end and in this case we've chosen to use flash but it's the software that is able to provide that caching to the front end dram that makes things different so that's one aspect is it's the software that really makes the difference it's been the software all along and still on this architecture still mentions going to across the multiple products it's still the software it's also that in that class of ultra high performance architecturally because it is based on the infinibox architecture we're able to deliver 100 availability which is another aspect that the market has evolved to come to expect and it's not rocket science or magic how we do it the godfather of computer science john von neumann all the way back in the 1950s theorized all the way back then that the right way to do ultra high availability and integrity in i.t systems of any type is in threes triple redundancy and in our case amazingly we're the only architecture that uses triple redundant active active components for every single mission critical component on the system and that gives a level of confidence to people from an availability perspective to go with that performance that is just unmatched in the market and then bring all of that together with a set it and forget it mentality for ease of use and simplicity of management and as phil mentioned being able to have a single architecture that can address now not only the ultra high performance but across the entire swath of as eric mentioned consolidation which is a key aspect as well driving this in addition to those real-time applications that he mentioned and even being able to take it down into our our infiniguard data protection device but all with the same common base of software common interface common user experience and unmatched availability and we've got something that we really think people are going to like and they've certainly been proving that of late well i was going to ask you you know what makes the the infinibox ssa different but i think you just laid it out but your contention is this is totally unique in the marketplace is that right ken yes indeed this is a unique architecture and i i literally as a computer scientist myself truly am genuinely surprised that no other vendor in the market has taken the wisdom of the godfather of computer science john von neumann and put it into practice except in the storage world for this particular architecture which transcends our entire realm all the way from the performance down to the data protection phil i mean you have a very wide observation space in this industry and a good strong historical perspective do you think the expectations for performance and this notion of ultra low latencies you know becoming more demanding is is there a parallel so first of all why is that we've talked about a little bit but is there a parallel to the way availability remember you could have escalated over the years um because it was such a problem and now it's really become table stakes and that last mile is so hard but what are your thoughts on that i i think i think absolutely dave you know the the hallmark of infinidat is this white glove concierge level customer experience that we deliver and it's it's affirmed uh year after year in unsolicited enterprise customer feedback uh above every other competitor in our space uh infinidat sets itself apart for this um and i think that's a big part of what continues to drive and fuel the growth and success of the company i just want to touch on a couple things that ken and and eric mentioned the ssa absolutely opens up our tan because we get to we get a lot more at bats now but i think a lot of the industry looks at infinidat as well those guys are are hard drive zealots right they've their architecture is all based on rotating disk that's what they believe in and it's a hybrid versus afa world out there and they were increasingly not on the right bus and that's just absolutely not true in that our our neural cache and what ken talked about what made us unique at the start i think actually only increasingly differentiates us going forward in terms of the the set it and forget it the intelligence of our architecture the ability of that dram based cache to adapt so dynamically without any knobs and and configuration changes to massive changes in workload scale and user scale and it does it with no drama in fact most of our customers the most common feedback we get is that your platform just kind of disappears into our data infrastructure we don't think about it we don't worry about it when we install an infiniti an infinidat rack our intentions are never to come back you know we're not there showing up with trays of disk under our arms trying to upgrade a mission-critical platform that's just not our model what the ssa does is it gives our customers choice it's not about infinidat saying that used to be the shiny object now this is our new shiny object please everybody now go buy that what where where we position our ssa is it's a it's a tco latency sla choice that they can make between exactly identical customer experiences so instead of an old hybrid and a new afa we've got that same software architecture set it and forget it the neural cache and customers can choose what back-end persistent store they want based on the tco and the sla that they want to deliver to a given set of applications so probably the most significant thing that i've seen happen in the last six months at infinidat is a lot of our largest customers the the fortune 15s the fortune 50s the fortune 100s who have been long-standing infinidat customers are now on almost every sort of re-tranche of or trancha purchase orders into us we're now seeing a mix we're seeing a mix of some ssa and some classic infinibox because they're mixing and matching in a given data center down a given row these applications need this sla these applications need this la and we're able to give them that choice and frankly we don't we don't intentionally try to steer them one direction or the other they they're smart they do the math they can pick and choose what experience they want knowing that irrespective of what front door they go through into the infinidat portfolio they're going to get that same experience so i'm hearing it's not just a an rfp check off item it's more than that the market is heading in that direction eric's data on on real time and we're certainly seeing that the data-driven applications the injection of ai and you know systems making decisions in in real time um and i i'm also hearing phil that you're building on your core principles i'm hearing the white glove service the media agnostic the set it and forget it sort of principles that you guys were founded on is you're carrying that through to this this opportunity we absolutely are in the reason and you ask a good question before and i want to more completely answer it i think availability and customer experience are incredibly important today more so than ever because data center economics and data center efficiency um are more important than ever before is as customers evaluate what workloads belong in the public cloud what workloads do i want on-prem irrespective of those decisions they're trying to optimize their their operational expenses their capex expenses and so one thing that infinidat has always excelled at is consolidation bringing multiple users multiple workloads into the same common platform in the data center it says floor space and watts and and uh you know storage administration resources but to do consolidation well you've got to be incredibly reliable and incredibly predictable without a lot of fuss and drama associated with it and so i think the thing that has made infinidat really strong through the years with being a very good consolidation platform is more important now than ever before in in the enterprise storage space because it is really about data center efficiency and uh administration efficiency associated with that yeah thank you for that phil now actually ken let me come back to you i want to ask you a question about consolidation and you and i and and doc our business friend rest his soul have had some some great conversations about this over time but but as you consolidate people are sometimes worried about the blast radius could you address that concern sure well um phil alluded to software and uh it is the cornerstone of everything we bring to the table and it's not just that deep learning that transcends all the intelligence phil talked about in terms of that full wide range of product it's also protection of data across multiple sites and in multiple ways so we were very fortunate in that when we started to create this product since it is a modern product we got to start with a clean sheet of paper and basically look at everything that had been done before and even with some of the very people who created some of the original software for replication in the market were able to then say if i could do it again how would i do it today and how would it be better so we started with local replication and snapshot technology which is the foundation for being able to do full active active replication across two sites today where you can have true zero rpo no data loss even in the face of any kind of failure of a site of a server of a network of a storage device of a connection as well as zero rto immediate consistent operation with no human intervention and we can extend from that out to remote sites literally anywhere in the world in multiples where you can have additional copies of information and at any of them you can be using not only for protection against natural disasters and floods and things like that but from a cyber security perspective immutable snapshots being able to provide data that you know the bad actors can't compromise in multiple locations so we can protect today against virtually any kind of failure scenario across the swath of infinibox or infinibox ssa you can even connect infinite boxes and infinibox ssas because they are the same architecture exactly as phil said what we're seeing is people deploying mostly infinibox because it addresses the wide swath from a consolidation perspective and usually just infinibox ssa for those ultra high performance environments but the beauty of it is it looks feels runs and operates as that one single simple environment that's set it and forget it and just let it run okay so you can consolidate with with confidence uh let's end with the the independent analyst perspective eric you know how do you see this offering what do you think it means for the market is this a new category is it an extension to an existing space how do you look at that uh so i don't see it as a new category i mean it clearly falls into the current definition of afas i think it's more important from the point of view of the customer base that likes this architecture likes the availability the functionality the flexibility that it brings to the table and they can leverage it with tier zero workloads which was something that in the past they didn't have that latency consistency to do that you know i'll just make one one final comment on the software side as well so the reason software is eating the world mark andreessen is basically because of the flexibility the ease of use and the economics and if you take a look at how this particular vendor infinidat designed their product with a software-based definition they were able to swap out underneath and create a different set of characteristics with this new platform because of the flexibility in the software design and that's critical one if you think about how software is dominating so today for 2021 68 of the revenue in the external storage market that's the size of the software defined storage market that's going to be going to almost 80 by 2024 so clearly things are moving in the direction of systems that are defined in a software-defined manner yeah and data is eating software which is why you're going to need ultra low latency um okay we got to wrap it eric you've just published a piece uh this summer called enterprise storage vendor infinidat expands total available market opportunities with all flash system introduction i'm sure they can get that on your website here's a little graphic that shows you how to get that but so guys thanks so much for coming on the cube congratulations on the progress and uh we'll be watching thanks steve thanks very much dave thank you as always a pleasure all right thank you for watching this cube conversation everybody this is dave vellante and we'll see you next time [Music] you

Published Date : Nov 9 2021

SUMMARY :

the market segment if you would

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Ajay Patel, VMware | VMworld 2021


 

(upbeat music) >> Welcome to theCUBE's coverage of VMworld 2021. I'm Lisa Martin. I've got a CUBE alum with me next. Ajay Patel is here, the SVP and GM of Modern Apps and Management at VMware. Ajay, welcome back to the program, it's great to see you. >> Well thank you for having me. It's always great to be here. >> Glad that you're doing well. I want to dig into your role as SVP and GM with Modern Apps and Management. Talk to me about some of the dynamics of your role and then we'll get into the vision and the strategy that VMware has. >> Makes sense. VMware has created a business group called Modern Apps and Management, with the single mission of helping our customers accelerate their digital transformation through software. And we're finding them leveraging both the edge and the multiple clouds they deploy on. So our mission here is helping, them be the cloud diagnostic manager for application development and management through our portfolio of Tazu and VRealize solutions allowing customers to both build and operate applications at speed across these edge data center and cloud deployments And the big thing we hear is all the day two challenges, right of managing costs, risks, security, performance. That's really the essence of what the business group is about. How do we speed idea to production and allow you to operate at scale. >> When we think of speed, we can't help, but think of the acceleration that we've seen in the last 18 months, businesses transforming digitally to first survive the dynamics of the market. But talk to me about how the, the pandemic has influenced catalyzed VMware's vision here. >> You can see in every industry, this need for speed has really accelerated. What used to be weeks and months of planning and execution has materialized into getting something out in production in days. One of great example I can remember is one of my financial services customer that was responsible for getting all the COVID payments out to the small businesses and being able to get that application from idea to production matter of 10 days, it was just truly impressive to see the teams come together, to come up with the idea, put the software together and getting production so that we could start delivering the financial funds the companies needed, to keep them viable. So great social impact and great results in matter of days. >> And again, that acceleration that we've seen there, there's been a lot of silver linings, I think, but I want to get in next to some of the industry trends that are influencing app modernization. What are you seeing in the customer environment? What are some of those key trends that are driving adoption? >> I mean, this move to cloud is here to stay and most of customers have a cloud first strategy, and we rebranded this from VMware the cloud smart strategy, but it's not just about one particular flavor of cloud. We're putting the best workload on the best cloud. But the reality is when I speak to many of the customers is they're way behind on the bar of digital plats. And it's, that's because the simple idea of, you know, lift and shift or completely rewrite. So there's no one fits all and they're struggling with hardware capability, their the development teams, their IT assets, the applications are modernized across these three things. So we see modernization kind of fall in three categories, infrastructure modernization, the practice of development or devops modernization, and the application transform itself. And we are starting to find out that customers are struggling with all three. Well, they want to leverage the best of cloud. They just don't have the skills or the expertise to do that effectively. >> And how does VMware help address that skills gap. >> Yeah, so the way we've looked at it is we put a lot of effort around education. So on the everyone knows containers and Kubernetes is the future. They're looking to build these modern microservices, architectures and applications. A lot of investment in just kind of putting the effort to help customers learn these new tools, techniques, and create best practices. So theCUBE academy and the effort and the investment putting in just enabling the ecosystem now with the skills and capabilities is one big effort that VMware is putting. But more importantly, on the product side, we're delivering solutions that help customers both build design, deliver and operate these applications on Kubernetes across the cloud of choice. I'm most excited about our announcement around this product. We're just launching called Tanzu application platform. It is what we call an application aware platform. It's about making it easy for developers to take the ideas and get into production. It kind of bridging that gap that exists between development and operations. We hear a lot about dev ops, as you know, how do you bring that to life? How do you make that real? That's what Tanzu application platform is about. >> I'm curious of your customer conversations, how they've changed in the last year or so in terms of, app modernization, things like security being board level conversations, are you noticing that that is rising up the chain that app modernization is now a business critical initiative for our businesses? >> So it's what I'm finding is it's the means. It's not that if you think about the board level conversations about digital transformation you know, I'm a financial services company. I need to provide mobile FinTech. I'm competing with this new age application and you're delivering the same service that they offered digitally now, right. Like from a retail bank. I can't go to the store, the retail branch anymore, right. I need to provide the same capability for payments processing all online through my mobile phone. So it's really the digitalization of the traditional processes that we're finding most exciting. In order to do that, we're finding that no applications are in cloud right. They had to take the existing financial applications and put a mobile frontend to it, or put some new business logic or drive some transformation there. So it's really a transformation around existing application to deliver a business outcome. And we're focusing it through our Tanzu lab services, our capabilities of Tanzu application platform, all the way to the operations and management of getting these products in production or these applications in production. So it's the full life cycle from idea to production is what customers are looking for. They're looking to compress the cycle time as you and I spoke about, through this agility they're looking for. >> Right, definitely a compressed cycle time. Talk to me about some of the other announcements that are being made at VMworld with respect to Tanzu and helping customers on the app modernization front, and that aligned to the vision and mission that you talked about. >> Wonderful, I would say they're kind of, I put them in three buckets. One is what are we doing to help developers get access to the new technology. Back to the skills learning part of it, most excited about Tanzu of community edition and Tanzu mission control starter pack. This is really about getting Kubernetes stood up in your favorite deployment of choice and get started building your application very quickly. We're also announcing Tanzu application platform that I spoke about, we're going to beta 2 for that platform, which makes it really easy for developers to get access to Kubernetes capability. It makes development easy. We're also announcing marketplace enhancements, allowing us to take the best of breed IC solutions and making them available to help you build applications faster. So one set of announcements around building applications, delivering value, getting them down to market very quickly. On the management side, we're really excited about the broad portfolio management we've assembled. We're probably in the customer's a way to build a cloud operating model. And in the cloud operating model, it's about how do I do VMs and containers? How do I provide a consistent management control plane so I can deliver applications on the cloud of my choice? How do I provide intrinsic observability, intrinsic security so I can operate at scale. So this combination of development tooling, platform operations, and day two operations, along with enhancements in our cost management solution with CloudHealth or being able to take our universal capabilities for consumption, driving insight and observity that really makes it a powerful story for customers, either on the build or develop or deploy side of the equation. >> You mentioned a couple of things are interesting. Consistency being key from a management perspective, especially given this accelerated time in which we're living, but also you mentioned security. We've seen so much movement on the security front in the last year and a half with the massive rise in ransomware attacks, ransomware now becoming a household word. Talk to me about the security factor and how you're helping customers from a risk mitigation perspective, because now it's not, if we get attacked, it's when. >> And I think it's really starts with, we have this notion of a secure software supply chain. We think of software as a production factory from idea to production. And if you don't start with known good hard attacks to start with, trying to wire in security after attack is just too difficult. So we started with secure content, curated images content catalogs that customers are setting up as best practices. We started with application accelerators. These are best practice that codifies with the right guard rails in place. And then we automate that supply chain so that you have checks in every process, every step of the way, whether it's in the build process and the deploy process or in runtime production. And you had to do this at the application layer because there is no kind of firewall or edge you can protect the application is highly distributed. So things like application security and API security, another area we announced a new offering at VM world around API security, but everything starts with an API endpoint when you have a security. So security is kind of woven in into the design build, deploy and in the runtime operation. And we're kind of wire this in intrinsically to the platform with best of breed security partners now extending in evolving their solution on top of us. >> What's been some of the customer feedback from some of the new technologies that you announced. I'm curious, I imagine knowing how VMware is very customer centric, customers were essential in the development and iteration of the technologies, but just give me some of the idea on customer feedback of this direction that you're going. >> Yeah, there's a great, exciting example where we're working with the army to create a software factory. you would've never imagined right, The US army being a software digital enterprise, we're partnering with what we call the US army futures command in a joint effort to help them build the first ever software development factory where army personnel are actually becoming true cloud native developers, where you're putting the soldiers to do cloud native development, everything in the terms of practice of building software, but also using the Tanzu portfolio in delivering best-in-class capability. This is going to rival some of the top tech companies in Silicon valley. This is a five-year prototype project in which we're picking cohorts of soldiers, making them software developers and helping them build great capability through both combination of classroom based training, but also strong technical foundation and expertise provided by our lab. So this is an example where, you know, the industry is working with the customer to co-innovate, how we build software, but also driving the expertise of these personnel hierarchs. As a soldier, you know, what you need, what if you could start delivering solutions for rest of your members in a productive way. So very exciting, It's an example where we've leapfrogging and delivering the kind of the Silicon valley type innovation to our standard practice. It's traditionally been a procurement driven model. We're trying to speed that and drive it into a more agile delivery factory concept as well. So one of the most exciting projects that I've run into the last six months. >> The army software factory, I love that my dad was an army medic and combat medic in Vietnam. And I'm sure probably wouldn't have been apt to become a software developer. But tell me a little bit about, it's a very cool project and so essential. Talk to me a little bit about the impetus of the army software factory. How did that come about? >> You know, this came back with strong sponsorship from the top. I had an opportunity to be at the opening of the campus in partnership with the local Austin college. And as General Milley and team spoke about it, they just said the next battleground is going to be a digital backup power hub. It's something we're going to have to put our troops in place and have modernized, not just the army, but modernize the way we deliver it through software. It's it speaks so much to the digital transformation we're talking about right. At the very heart of it is about using software to enable whether it's medics, whether it's supplies, either in a real time intelligence on the battlefield to know what's happening. And we're starting to see user technology is going to drive dramatically hopefully the next war, we don't have to fight it more of a defensive mode, but that capability alone is going to be significant. So it's really exciting to see how technology has become pervasive in all aspects, in every format including the US army. And this partnership is a great example of thought leadership from the army command to deliver software as the innovation factory, for the army itself. >> Right, and for the army to rival Silicon valley tech companies, that's pretty impressive. >> Pretty ambitious right. In partnership with one of the local colleges. So that's also starting to show in terms of how to bring new talent out, that shortage of skills we talked about. It's a critical way to kind of invest in the future in our people, right? As we, as we build out this capability. >> That's excellent that investment in the future and helping fill those skills gaps across industries is so needed. Talk to me about some of the things that you're excited about this year's VMworld is again virtual, but what are some of the things that you think are really fantastic for customers and prospects to learn? >> I think as Raghu said, we're in the third act of VM-ware, but more interestingly, but the third act of where the cloud is, the cloud has matured cloud 2.0 was really about shifting and using a public cloud for the IS capabilities. Cloud 3.0 is about to use the cloud of choice for the best application. We are going to increasingly see this distributed nature of application. I asked most customers, where does your application run? It's hard to answer that, right? It's on your mobile device, it's in your storefront, it's in your data center, it's in a particular cloud. And so an application is a collection of services. So what I'm most excited about is all business capables being published as an API, had an opportunity to be part of a company called Sonos and then Apogee. And we talked about API management years ago. I see increasingly this need for being able to expose a business capability as an API, being able to compose these new applications rapidly, being able to secure them, being able to observe what's going on in production and then adjust and automate, you can scale up scale down or deploy the application where it's most needed in minutes. That's a dynamic future that we see, and we're excited that VM was right at the heart of it. Where that in our cloud agnostic software player, that can help you, whether it's your development challenges, your deployment challenges, or your management challenges, in the future of multi-cloud, that's what I'm most excited about, we're set up to help our customers on this cloud journey, regardless of where they're going and what solution they're looking to build. >> Ajay, what are some of the key business outcomes that the cloud is going to deliver across industries as things progress forward? >> I think we're finding the consistent message I hear from our customers is leverage the power of cloud to transform my business. So it's about business outcomes. It's less about technology. It's what outcomes we're driving. Second it's about speed and agility. How do I respond, adjust kind of dynamic contiuness. How do I innovate continuously? How do I adjust to what the business needs? And third thing we're seeing more and more is I need to be able to management costs and I get some predictability and able to optimize how I run my business. what they're finding with the cloud is the costs are running out of control, they need a way, a better way of knowing the value that they're getting and using the best cloud for the right technology. Whether may be a private cloud in some cases, a public cloud or an edge cloud. So they want to able to going to select and move and have that portability. Being able to make those choices optimization is something they're demanding from us. And so we're most excited about this need to have a flexible infrastructure and a cloud agnostic infrastructure that helps them deliver these kinds of business outcomes. >> You mentioned a couple of customer examples and financial services. You mentioned the army software factory. In terms of looking at where we are in 2021. Are there any industries in particular, maybe essential services that you think are really prime targets for the technologies, the new announcements that you're making at VM world. >> You know, what we are trying to see is this is a broad change that's happening. If you're in retail, you know, you're kind of running a hybrid world of digital and physical. So we're seeing this blending of physical and digital reality coming together. You know, FedEx is a great customer of ours and you see them as spoken as example of it, you know, they're continue to both drive operational change in terms of being delivering the packages to you on time at a lower cost, but on the other side, they're also competing with their primary partners and retailers and in some cases, right, from a distribution perspective for Amazon, with Amazon prime. So in every industry, you're starting to see the lines are blurring between traditional partners and competitors. And in doing so, they're looking for a way to innovate, innovate at speed and leverage technology. So I don't think there is a specific industry that's not being disrupted whether it's FinTech, whether it's retail, whether it's transportation logistics, or healthcare telemedicine, right? The way you do pharmaceutical, how you deliver medicine, it's all changing. It's all being driven by data. And so we see a broad application of our technology, but financial services, healthcare, telco, government tend to be a kind of traditional industries that are with us but I think the reaches are pretty broad. >> Yeah, it is all changing. Everything is becoming more and more data-driven and many businesses are becoming data companies or if they're not, they need to otherwise their competition, as you mentioned, is going to be right in the rear view mirror, ready to take their place. But that's something that we see that isn't being talked about. I don't think enough, as some of the great innovations coming as a result of the situation that we're in. We're seeing big transformations in industries where we're all benefiting. I think we need to get that, that word out there a little bit more so we can start showing more of those silver linings. >> Sure. And I think what's happening here is it's about connecting the people to the services at the end of the day, these applications are means for delivering value. And so how do we connect us as consumers or us employees or us as partners to the business to the operator with both digitally and in a physical way. And we bring that in a seamless experience. So we're seeing more and more experience matters, you know, service quality and delivery matter. It's less about the technologies back again to the outcomes. And so very much focused in building that the platform that our customers can use to leverage the best of the cloud, the best of their people, the best of the innovation they have within the organization. >> You're right. It's all about outcomes. Ajay, thank you for joining me today, talking about some of the new things that the mission of your organization, the vision, some of the new products and technologies that are being announced at VM world, we appreciate your time and hopefully next year we'll see you in person. >> Thank you again and look forward to the next VMWorld in person. >> Likewise for Ajay Patel. You're very welcome for Ajay Patel. I'm Lisa Martin, and you're watching theCUBEs coverage of VMWorld of 2021. (soft music)

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Kit Colbert, Chief Technology Officer, VMware


 

(slow music) >> Welcome back to theCUBE's ongoing coverage of VMworld 2021, the second year in a row we've done this virtually. My name is Dave Vellante and long-time VMware technologist and new CTO Kit Colbert is here. Kit, welcome. Good to see you again. >> Thanks, Dave. Super excited to be here. >> So let's talk about your new role. You've been at VMware. You've touched all the bases so to speak (Kit chuckles) and, you know, love the career evolution. You're ready for this job. So tell us about that role. >> Well, I hope so. I don't know. It's definitely a big step up. Been here at VMware for 18 years now, which, if know Silicon Valley, you know that's a long time. It's probably like four or five normal Silicon Valley lifetime's in terms of stints at a company. But I love it. I love the company. I love the culture. I love the technology and I'm super passionate, super excited about it. And so, you know, previously I was CTO for one of our business groups and focused on a specific set of our products and services. But now, as the corporate CTO, I really am overseeing all of VMware R&D. In the sense of really trying to drive a whole bunch of core engineering transformations, right, where we've talked a lot about our shift toward becoming a SaaS company. So, you know, a cloud services company. And so there's a lot of changes we got to make internally. Technologies, platform services we need to build out, you know, the sort of culture aspects of it again. And so, you know, I'm kind of sitting at the center of that and, I'll be honest, it's big, there's a lot of stuff to go and do, but I am just super excited about it. Wake up every day, really excited to meet a whole bunch of new people across the organization and to learn all the cool things we're doing. Well, you know, I'll say it again, like the level of innovation happening inside VMware is just insane. And it's really cool now that I get kind of more of a front and center row to see everything that's happening. >> And when I was preparing for the interview with Raghu, you know, I've been following VMware for a long time, and I sort of noted that it's like the fourth, you know, wave of executive management and I sort of went back and said, okay, yes, we know it started with, you know, Workstation. Okay, fine. But then really quickly went into really changing the way in which we think about servers, and server utilization, and driving. I remember the first time I ever saw a demo, I said, "Wow, this is going to be completely game-changing." And then thought about the era of the software-defined data center, fine-tuning the cloud strategy, and then this explosion of innovation, whether it was this sort of NSX piece, the acquisitions you've made around security, again, more cloud expansion. And now you're laying out sort of this Switzerland from Multi-Cloud combined with, as you're pointing out, this as a service model. So when you think about the technical vision of the company transforming into a cloud and subscription model, what does that mean from a sort of architectural standpoint >> Yeah. >> Or a mindset perspective? >> Oh yeah. Both great questions and both sort of key focus areas for me, and by the way, it's something I've been thinking about for quite a while, right? Yeah, so you're right. Like we are on our third or fourth lap of the track depending on how you count. But I also think that this notion of getting into Multi-Cloud, of becoming a real cloud services company is going to be probably the biggest one for us. And the biggest transformation that we're going to have to make, you know, we did extend from core compute virtualization to network and storage with the software-defined data center. But now these things I think are a bit more fundamental. So, you know, how are we thinking about it? Well, we're thinking about it in a few different ways. I do think, as you mentioned, the mindset is definitely the most important thing. This notion that, you know, we no longer really have product teams purely, they should be thinking of themselves as service teams and the idea being that they are operating and accountable for the availability of their cloud service. And so this means we really needed to step up our game, and we have in terms of the types of tooling that we built, but really it's about getting these developers engaged with that, to know that, hey, like what matters most of all right now is that service availability, in addition to things like security, compliance, et cetera. But we have monitoring systems to tell you, hey, like there's a problem. And that you need to go jump on those things immediately. This is not like, you know, a normal bug that comes in, oh, I'll get to it tomorrow or whatever. It's like, no, no, you got to step up and really get there immediately. And so there is that big mindset shift and that's something we've been driving for the past few years, but we need to continue to push there. And as part of that, you know, what we've seen is that a lot of our individual teams have gone out and build like really great cloud services, but what we really want to build to enable us to accelerate that, is a platform, a true, you know, SaaS platform and leveraging all these great capabilities that we have to help all of our teams go faster. And so it gets to things like standardization and really raising the bar across the board to allow all these teams to focus on what makes their products or services unique and differentiated rather than, you know, just doing the basic blocking and tackling. So those are couple of things I'm really focused on. Both driving the mindset shift. You know, as I was taking on this role, I did a lot of reading on other CTOs and, you know, how do they view their roles within their companies? And one of the things I did hear there was that the CTO is kind of the, I don't know if the keeper is the right word, but the keeper of the engineering culture, right, that you want to really be a steward for that to help take it forward in the right sort of directions that aligned with the strategic direction of the business. And so that's a big aspect for what I'm thinking about. And the second one in the SaaS platform, one of the really interesting things about this reorg that we've done internally is, that traditionally CTO is kind of focused, you know, outbound, maybe a little bit inbound, but typically don't have large engineering organizations, but here, what we want to do, because the SaaS platform is so important to us. We did centralize it within the office of the CTO. And so now, you know, my customers, from an engineering standpoint, are all the internal business units. So a lot of really big changes inside VMware, but I think this is the sort of stuff we need to do to help us really accelerate toward the multi-cloud vision that we're painting. >> Well, VMware has always had a superstrong engineering culture, and I liked the way you phrase that, "The steward of the engineering culture," when you think about a product mindset, 'course correct me, if I'm off here, but when you're building a product and you're making that thing rock-solid, you know, Maritz used to talk about the hardened top. And so it seems to me that the services mindset expands the mind a little bit in terms of what other services can I integrate to make my service better, whether that's a machine, intelligence service, or a security service or, you know, the dozens of other services that you guys are now building, the combination of that innovation has like a step function and a lever on top of the sort of traditional product mindset. >> Yeah, I think you're absolutely right there's a ton of like really fundamental mental mindset shifts, right? That are a part of that. And the integration piece you mentioned, super critical, but I also think it's actually taking a step back and looking at the life cycle more holistically. When you're thinking about a product, you're thinking about, okay, I'ma get the bits together, I'm going to ship it out. But then it's really up to the customer to go deploy that, to operate it, to, you know, deal with problems and bugs that come up. And when you're delivering a cloud service, those are all problems that you, as the application creator, have to deal with. And so you've got to be on top of all those things. And, you know, if you design something in such a way that it becomes kind of hard to debug at runtime, well, that's going to directly impact your availability, that might have, you know, contractual obligations with an SLA impact to a customer. So there's some really big implications there that I think traditionally product teams didn't always fully think through, but now that they sort of have to with like a cloud service. The other point, I think that's really important there, is the notion of simplicity and ease of use. Experience is always important, right? Customer experience, user experience, but it gets even more magnified in a SaaS type of environment because the idea is that you shouldn't have to talk to anybody. You, as a user, should be able to go and call an API and start using this thing, right, and swipe a credit card and you're good to go. And so, you know, that sort of maniacal focus on how you just remove roadblocks, remove any unnecessary things between that customer and getting the value that they're looking for. So in general, the thing that I really love about SaaS and cloud services is that they really align incentives very well. What you want to do, as an application builder, as a solution builder, really aligns well with what customers are looking for. And you can get that feedback very, very rapidly, which allows for much quicker evolution of the underlying product and application. >> So one of the other things I learned from my interview with Raghu, and I couldn't go deep into it, I did a little bit with Sumit, but I wonder if I get your perspectives as well. I always talk about this abstraction layer across clouds, hybrid, multi-cloud, edge, abstracting, you know, the underlying complexity, and Raghu, it's nuance, but he said, "Okay, but the thing is, we're not trying to limit access to the primitives. We want to allow developers to go there to the extent." And my takeaway was okay, but the abstraction is you want to be that single management layer with access to the deep primitives and APIs of the respective clouds. But simplify, to your point, across those estates at the management layer, maybe you could add some color to that. >> Yeah, you know, it's a really interesting question. But let me tell you about how we think about it because you're right. In that, you know, the abstractions can sometimes find the underlying primitives and capabilities. And so Raghu getting at, hey, like we don't necessarily force you one way or the other. And here's the way to think about it, is that it's really about delivering optionality. And we do that through offering these abstractions at different layers. So to your point, Dave, like we have a management capabilities that can enable you to manage consistently across all types of clouds, public, private, edge, et cetera, irrespective of what that underlying infrastructure is. And so you'll look at things that are like our vRealize suite of products, or CloudHealth, or Tanzu, Tanzu Mission Control is really focused on that one as well. But then we also have our infrastructure layer. That's what we're doing with VMware Cloud. And this notion of delivering consistent infrastructure. Now, even though the core, sort of IIS layer, is more consistent, you still get great flexibility in terms of the higher-level services. If you want to use a database from one of the public clouds, or a messaging system, or streaming service, or, you know, AI, whatever it is, you still got that sort of optionality as well. And so the reason that we offer these different things is because customers are just in different places. As a matter of fact, a single customer may have all of those different use cases, right? They may have some apps where they're moving from on-prem into the cloud. They want to do that very quickly. So, boom, we can just do it really fast with VMware Cloud, consistent infrastructure. We can VMotion that thing up in the Cloud, great. But for other ones, maybe a modern app they're building, and maybe a team has chosen to use native AWS for that, but they want to leverage Kubernetes. So there you could put in a Tanzu Mission Control to give them that, you know, consistent management across sites, or leverage CloudHealth to understand costs and to really enable the application teams to manage costs on their own. So, you know, I always go back to that concept of optionality, like we offer sort of these different levels of abstraction, and it really depends on what the use case is because the reality is, especially for a complex enterprise, they're likely going to have all of those use cases. >> You know, I want to stay on optionality for a moment because you're essentially becoming a cloud company. I'm expanding the definition of cloud, which I think is appropriate 'cause the cloud is expanding. It's going on-prem, it's going out to the edge, there's hybrid connections, across clouds, et cetera. And when you look at the public cloud players, they all are deep into what I'll call data management. I'm not even sure what that term means anymore sometimes, but certainly they all own, own, databases, but they also offer databases from folks. I go back to something Maritz said with the software mainframe that we want to be able to run any workload, you know, anywhere and have high reliability, recovery, you know, lowest costs, et cetera. So you're going to run those workloads. Project Monterey is about supporting new workloads, but it doesn't seem like you have aspirations to own sort of the database layer, for example, what's your philosophy around that? >> Yeah. Not generally. I mean, we do have some solutions like Greenplum, for instance, that play in that space, more of a data warehouse solution, but generally speaking, you're absolutely right. You know, VMware success was built through tight partnerships. We have a very, very broad partner network. And of course, we see hyperscalers as great partners as well. And so, I think if we get back to like, what's the core of VMware, it really is providing those powerful abstractions in the right places, at the infrastructure level, at the management level, and so forth. But yeah, we're not trying to necessarily compete with everyone, reinvent the world. And by the way, if I just take a step back, when we talk to customers, what really drives them toward using multiple clouds is the fact that they want to get after these, what we call, best of breed cloud services, that many of the different public clouds offer databases and AI and ML systems. And for each app team, the exact one that perfectly meets their needs may be different, right? Maybe on one conference is another cloud. And so that is really the optionality that we want to optimize for when we talk to those customers. They want the easiest way of getting that app onto that cloud, so we can take advantage of that cloud service, but what they worry about is the lack of consistency there. And that goes across the board. You know, if something fails at 2:00 am, and you have to wake up and go fix it. Do you have like the right sort of tooling in place, if it's fails on one cloud versus another, do you have to like, you know, scramble to figure out which tools to go use, you know, which dashboard to look at? It's like, no, that you want kind of a consistent one. When you think about, from a security perspective, how do you drive a secure software supply chain? How do you prevent the types of attacks that we've seen in the past few years? Where people insert malicious code into your supply chain and now you're running with hack code out there. And if you have different teams doing different things across different clouds, well, that's going to just open up sort of a can of worm of different possibilities there for hackers to get in. So that's why this consistency is so important. And so, you know, I guess, if we refine the optionality a little bit, that point, it's about getting optionality around cloud services and then like those are the things that really differentiate. And so, you know, we're not trynna compete with that. We're saying, hey, like we want to bring customers to those and give them the best experience that they can, irrespective of whether that's in the public cloud, or on-prem, or even at the edge. >> And that's a huge technical challenge and amazing value for customers. I want to ask you, there's a lot of talk about ESG today. How does that fit into the CTO mindset? >> Yeah. >> Is it a bolt-on, is it a fundamental component? >> Yeah. Yeah, so ESG is talking about environment, sustainability, and governance. And so, you know, it's not an environment, excuse me, equity, (Kit chuckles) equity, sustainability, and governance. Getting my acronyms wrong, which as the technologist, really a faux pas, but any case, equity, sustainability, and governance. And the idea there is that if we look at the core values for VMware, this is something that's hugely important. And something that we've actually been focused on for quite a while. We now have a whole team focused on this, really being a force multiplier to help keep us honest across VMware, to help ensure equity, and in many different ways, that we have or continue to increase, for instance, the amount of female representation within our organization, or underrepresented minorities or communities, ensuring that, you know, pay is equal across the company. You know, these different sorts of things, but also around sustainability. They actually have a number of folks working very closely with our teams to drive sustainability into our products. You know, vSphere is great because it reduces the amount of physical servers you need. So by definition reduces the carbon footprint there. But now, you know, taking a step further. We have cloud partners that we're working with to ensure that they have net-zero carbon emissions, you know, using 100% renewables by 2030. And in fact, that's something that, we ourselves, have signed up for, you know, today we are carbon-neutral, but what we want to get to is to be net carbon zero by 2030, which is an absolutely huge lift. And that's, by the way, not just for VMware, our operations, our offices, but also for our supply chain as well. And so, you know, when you look across, you know, as well as efforts around diversity and inclusion, this is something that is very core to what we do as a company, but it's also a personal passion of mine. The ESG office actually lives within my organization. And it does that because what I view the office of the CTO as being is really a force multiplier, as I said before, like, yes, the team is located here, but their purview is across all of engineering. And in fact, all of VMware. So I think, you know, when we look at this, it's about getting the best talent we have, very diverse talent, increasing our ability to deliver innovative products, but also doing so in a way that's good for the planet, that is sustainable. And that is giving back to the community. >> You know, by the way, I don't think that was faux pas. (Kit laughs) 'Cause a lot of times, people use environmental, social, and governance, and your equity piece would fall into the S in that equation, the social responsibility, you know, components. So I think you've just done an interesting twist on the acronym. So no mistake there. (Dave chuckles) Just another way to look at it. >> Yup, yup, yup. >> So you're now deep into the CTO role. What should we look for in the, you know, coming months and years? How should we >> Hmm. >> Kind of evaluate progress? What are those sort of milestones that we should be looking at? >> Yeah, so about a month or so into the job now, and so still getting my arms wrapped around, but, you know, I'm looking at measuring success in a few different ways. First of all, as I said before, the ESG component and in diversity, equity inclusion in particular, in terms of our workforce, extraordinarily important to me and something we're going to be really pushing hard on, you know, as we all know, you know, women, underrepresented minorities, not very well represented, in general, in Silicon Valley. So something that we all need to step up on. And so we're going to be putting a lot of effort in there, and that will actually help drive, as I said before, all of these innovations, this fundamental shift in mindset, I mean, that requires diverse perspectives. It requires pushing us out of our comfort zone, but the net result of that, so that what you're going to see, is a much faster cadence of releases of innovation coming from VMware. So there's some just insanely exciting things (Kit laughs) that are happening in the labs right now that we're cooking up. But, you know, as we start making this shift, we're going to be delivering those faster and faster to our customers and our partners. >> You know, I'm interested to hear that it's a passion of yours. There was an article, I think it was last week, in "The Wall Street Journal," it was an insert section on "Women in the Workforce," and there was a stat in there, which I thought was pretty interesting. I'll run it by and you see what you think, you know, it was talking about COVID, and post COVID,and the stresses. And it's interesting to me because a lot of executives, and pfft, you know, I'm with them, said, "Hey, work from home. This a beautiful thing. It's good for business too, because, you know, everybody's more productive," but you have this perpetual workday now. It's like we never sleep. It bleeds in the weekends. And the stat from Qualtrics, which was published in the journal, I think it said, "30% of working women said that their mental health has declined since COVID." And that number was only 15% for working men, is still notable, but half. And so, you know, one has to question maybe that perpetual work week and, you know, maybe there's a benefit from business productivity, but then there's the other side of that as well. And a lot of women have left the workforce, a lot of previously working moms. And so there's an untapped labor pool there, and there's this huge labor shortage. And so these are important issues, but they're not easy ones to solve, are they? >> No, no, no. It's something we've been putting a lot of thought into at VMware. So we do have a flexible program that we're rolling out in terms of work. People can come into the office if they want to, of course, you know, where we have offices where it's safe to do so, where the government has allowed that, and people can have an actual desk there, or sometimes they can say, "Hey, I only want to come in once or twice a week." And then we say, "Okay, we'll have some floating desks that you can take." And others are saying, "I want to be fully remote." So we give people a pretty broad range in terms of how they want to address that. But I do think, to your point though, and this is something I've been really trying to do already is to create a more inclusive environment by doing a number of different things. And so it's being thoughtful around when you're sending emails. 'Cause like my sort of schedule is, I do tend to like fire off emails late at night after the kids are in bed, I get a little quiet time, some thinking time, but I make it very clear that I'm not expecting an immediate response. Don't worry about it. This is my work time. Doesn't have to be your work time. And so really setting those, I guess, boundaries, if you will, explicitly and kind of the expectations maybe is a better term, setting that explicitly, trying to schedule meetings, not at times where you're going to have to drop the kids off at school or pick them (indistinct) and to take over your life. And so we really try to emphasize boundaries and really setting those things appropriately. But honestly, it's something that we're still working on and I'm still learning. And so I'd love to get feedback from folks, but those are some of the early thinkings. But I would say that we at VMware are taking it very, very seriously and really supporting our employees in terms of navigating that work-life balance. >> Well Kit, congratulations on the new role and it's great to see you again. I hope next year we can be face-to-face, always a pleasure to have you on theCUBE. >> Thanks, Dave. Appreciated being here. >> All right, and thank you for watching theCUBE's continuous coverage of VMworld 2021, the virtual edition. Keep it right there for more right after this. (slow music)

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[Music] welcome to thecube's coverage of vmworld 2021 i'm lisa martin pleased to welcome back to the program the cto of vmware kit kohlberg welcome back to the program and congrats on your new role thank you yeah i'm really excited to be here so you've been at vmware for a long time you started as an intern i read yeah yeah it's been uh 18 years as a full-timer but i guess 19 if you count my internship so quite a while it's many lifetimes in silicon valley right many lifetimes in silicon valley well we've seen a lot of innovation from vmware in its 23 years you've been there the vast majority of that we've seen a lot of successful big tech waves ridden by vmware in april vmware pulled tanzu and vmware cloud foundation together vmware cloud you've got some exciting news with respect to that what are you announcing today well we got a lot of exciting announcements happening at vmworld this week but one of the ones i'm really excited about is vmware cloud with tons of services so let me talk about what these things are so we have vmware cloud which is really us taking our vmware cloud foundation technology and delivering that as a service in partnership with our public cloud providers but in particular this one with aws vmware cloud on aws we're combining that with our tanzu portfolio of technologies and these are really technologies focused at developers at folks driving devops building and operating modern applications and what we're doing is really bringing them together to simplify customers moving from their data centers into the cloud and then modernizing their applications it's a pattern that we see very very often this notion of migrate and then modernize right once you're on a modern cloud infrastructure makes it much easier to modernize your applications talk to me about some of the catalysts for this change and this offering of services was it you know catalyzed by some of the events we've seen in the world in the last 18 months and this acceleration of digital adoption yeah absolutely and we saw this across our customer base across many many different industries although as you can imagine those industries that that were really considered essential uh were the ones where we saw the biggest sorts of accelerations we saw a tremendous amount of people needing to support remote workers overnight right and cloud is a perfect use case for that but the challenge a lot of customers had was that they couldn't take the time to retool that they had to use what they already had and so something like vmware cloud was perfect for that because it allowed them to take what they were doing on-prem and seamlessly extend it into the cloud without any changes able to do that you know almost overnight right but at the same time what we also saw was the acceleration of their digital transformation people are now online they're needing to interact with an app over their phone to get something you know remotely delivered or to schedule maybe um an appointment for their pet because you know a lot of people got pets during the pandemic and so you just saw this rush toward digitization and these new applications need to be created and so as customers move their application estate into the cloud with vmware cloud and aws they then had this need to modernize those applications to be able to deliver them faster to respond fast to the very dynamic nature of what was happening during the pandemic so let's talk about uh some of the opportunities and the advantages that vmware cloud with tanzania service is going to deliver to those it admins who have to deliver things even faster yep so let me talk a bit about the tech and then talk about how that fits into uh what the users will experience so vmware cloud with tons of services is really two key components uh the first of which is the tanzu kubernetes grid service the tkg service as we call it so what this is is actually a deep integration of tonsil kubernetes grid with vmware cloud and and the kubernetes we've actually integrated into vmware cloud foundation folks who are familiar with vmware may remember that a couple of years ago we announced project pacific which was a deep integration of kubernetes into vsphere essentially enabling vsphere to have a kubernetes interface to be natively kubernetes and what that did was it enabled the i.t admins to have direct insight inside of kubernetes clusters to understand what was happening in terms of the containers and pods that that their developers were running it also allowed them to leverage uh their existing vsphere and vmware cloud foundation tooling on those workloads so fast forward today we we have this built in now and what we're doing is actually offering that as a service so that the customer doesn't need to deal with managing it installing it updating any of that stuff instead they can just leverage it they can start creating kubernetes clusters and upstream conformant kubernetes clusters to allow their developers to take advantage of those capabilities but also be able to use their native tooling on it so i think that's really really important is that the it admin really can enable their developers to seamlessly start to build and operate modern applications on top of vmware cloud got it and talk to me about how this is going to empower those it admins to become kubernetes operators yeah well i think that's exactly it you know we talk to a lot of these admins and and they're seeing the desire for kubernetes uh from their lines of business from you know from the app teams and the idea is that when you look start looking at the kubernetes ecosystem there's a whole bunch of new tooling and technology out there we find that people have to spend a lot of time figuring out what the right thing to use is and for a lot of these folks they say hey i've already figured out how to operate applications in production i've got the tooling i've got the standardization i got things like security figured out right super important and so the real benefit of this approach and this deep integration is it allows them to take those those tools those operational best practices that they already have and now apply them to these new workloads fairly seamlessly and so this is really about the power of leveraging all the investments they've made to take those forward with modern applications and the total adjustable market here is pretty big i heard your cto referring to that in an interview in september and i was looking at some recent vmware survey numbers where 80 of customers say they're deploying applications in highly distributed environments that include their own data center multiple clouds uh edge and also customers said hey 90 of our application initiatives are focused on modernization so vmware clearly sees the big tam here yeah it's absolutely massive um you know we see uh many customers the vast majority something like 75 percent are using multiple clouds or on-prem in the cloud we have some customers using even more than that and you see this very large application estate that's spread out across this and so you know i think what we're really looking at is how do we enable uh the right sorts of consistency both from an infrastructure perspective enabling things like security but also management across all these environments and by the way it's another exciting thing neglected to mention about this announcement vmware cloud with tonsil services not only includes the tonsil kubernetes grid service giving you that sort of kubernetes uh cluster as a service if you will but it also includes tons of mission control essentials and this is really the next generation of management when you start looking at modern applications and what tons of mission control focuses on is enabling managing kubernetes consistently across clouds and so this is the other really important point is that yes we want to make vmware cloud vmware cloud infrastructure the best place to build and operate applications especially modern ones but we also realize that you know customers are doing all sorts of things right they're in the native cloud whether that's aws or azure or google and they want ways of managing more consistently across all these environments in addition to their vmware environments both in the cloud and on-prem and so tons of mission control really enables that as well and that's another really powerful aspect of this is that it's built in to enable that next level of administration and management that consistency is critical right i mean that's probably one of the biggest benefits that customers are getting is that familiarity with the console the consistency of being able to manage so that they can deploy apps faster um that as businesses are still pivoting and changing direction in light of the pandemics i imagine that that is a huge uh from a business outcomes perspective the workforce productivity there is probably pretty pretty big yeah and i think it's also about managing risk as well you know one of the the biggest worries that we hear from many of the cios uh ctos executives that we talk to at our customers is this uh software supply chain risk like what is it exactly like what are the exact bits that they're running out there right in their applications because the reality is that um those apps are composed of many open source technologies and you know as we saw with solarwinds it's very possible for someone to get in and you know plant malicious code into their source repository such that as it gets built and flows out it'll you know just go out and customers will start using it and it's a huge huge security vulnerability and one thing on that note that customers are particularly worried about is the lack of consistency across their cloud environments that because things are done different ways and the different teams have different processes across different clouds it's easy for small mistakes to creep in there for little openings right that a hacker might be able to go and exploit and so i think this gets back to that notion of consistency and that you're right it's great for productivity but the one i think that's almost in some ways you might say uh for many of these folks more important for is from a security standpoint that they can validate and ensure they're in compliance with their security standards and by the way you know this is uh for most companies a board level discussion right the board is saying hey like do we have the right controls in place because it is um such an important thing and such a critical risk factor it is a critical risk factor we saw you mentioned solar winds but just in the last 18 months the the massive changes to the threat landscape the huge rise in ransomware and ddos attacks you know we had this scatterer everybody went home and you've got you know the edge is booming and you've got folks using uh you know not using their vpns and things when they should be so that the fact that that's a board level discussion and that this is going to help from a risk mitigation perspective that consistency that you talked about is huge i think for a customer in any industry yep yeah and it's pretty interesting as well like you mentioned ransomware so we're doing some work on that one as well actually not specifically with this announcement but it's another vmware cloud service that plugs into this uh seamlessly vmware cloud disaster recovery and one of the really cool features that we're announcing at vmworld this week is the ability to actually support and and maybe uh handle ransomware attacks and so the idea there is that if you do get compromised and what typically happens is that the hackers come in and they encrypt you know some of your data and they say hey if you want to get access to it you got to pay us and we'll decrypt it for you but if you have the right dr solution um that's backing up on a fairly continuous basis it means that whatever data might be encrypted you know would only be a small delta like the last let's say hour or two of data right and so what we're looking at is leveraging that dr solution to be able to very rapidly restore specific individual files uh that may have been compromised and so this is like one way that we're helping customers deal with that like obviously we want to put a whole bunch of other security protections in place and we do when we enable them to do that but one thing when you think about security is that it's very much defense in depth that you have multiple layers of the fail-safes there and so this one being kind of like the end result that hackers do get in they do manage to compromise it they do manage to get a hold of it and encrypt it well you still got unencrypted backups that you control and that you have um a very clean delineation and separation from just like kind of an architectural standpoint that the hackers won't be able to get at right so that you can control that and restore it so again you know this is something very top of mind for us and it's funny because we don't always lead with the security angle maybe we should as i'm saying it here but uh but it's something that's very very top of mind for a lot of our customers it's something that's also top of mind for us and that we're focused on it is because it's no longer if we get attacked it's one and they've got to be able to have the right recovery strategy so that they don't have to pay those ransoms and of course we only hear about the big ones like the solar winds and the colonial pipelines and there's many more going on when i get back to vmware cloud with tanzania services talk to me about how this fits into vmware's bigger picture yeah yeah yeah great question thanks for bringing me back i'd love to geek out on some of these things so um but when you take a step back so what we're really doing uh with vmware cloud is trying to provide this really powerful infrastructure layer uh that is available anywhere customers want to run applications and that could be in the public cloud it could be in the data center it could be at the edge it could be at all those locations and you know you mentioned edge earlier and i think we're seeing explosive growth there as well and so what we're really doing is driving uh broad optionality in terms of how customers want to adopt these technologies and then as i said we're sort of you know we're kind of going broad many locations we're also building up in each of those locations this notion of ponzu services being seamlessly integrated in doing that uh you know starting now with vmware cloud aws but expanding that to every every location that we have in addition you know we're also really excited another thing we're announcing this week called project arctic now the idea with arctic is really to start driving more choice and flexibility into how customers consume vmware cloud do they consume it as software or as a service and where do they do that so traditionally the only way to get it delivered as a service would be in the public cloud right vmware cloud aws you can click a few buttons and you get a software defined data center set up for you automatically now traditionally on-prem we haven't had that we we did do something pretty powerful uh a year or two back with the release of vmware cloud on dell emc we can deliver a service there but that often required new hardware you know new setup for customers and customers are coming back to us and saying hey like we've got these really large vsphere deployments how do we enable them to take advantage of all this great vmware cloud functionality from where they are today right they say hey we can't rebuild all these overnight but we want to take advantage of vmware cloud today so that's what really what project arctic is focused on it's focused on connecting into these brownfield existing vsphere environments and delivering some of the vmware cloud benefits there things like being able to easily well first of all be able to manage those environments through the vmware cloud console so now you have one place where you can see your on-prem deployments your cloud deployments everything being able to really easily move uh applications between on-prem and the cloud leveraging some of the vmware cloud disaster recovery capabilities i just mentioned like the ransomware example you can now do that even on prem as well because keep in mind it's people aren't attacking you know the hackers aren't attacking just the public cloud they're attacking data centers or anywhere else where these applications might be running and so arctic's a great example of where we're saying hey there's a bunch of cool stuff happening here but let's really meet customers where they're at and many of our customers still have a very large data center footprint still want to maintain that that's really strategic for them or as i said may even want to be extending to the edge so it's really about giving them more of that flexibility so in terms of meeting customers where they are i know vmware has been focused on that for probably its entire history we talk about that on the cube in every vmworld where can customers go like what's the right starting point is this targeted for vmware cloud on aws current customers what's kind of the next steps for customers to learn more about this yeah absolutely so there's a bunch of different ways so first of all there's a tremendous amount of activity happening here at vmworld um just all sorts of breakout sessions like you know detailed demos like all sorts of really cool stuff just a ton of content i'm actually kind of i'm in this new role i'm super excited about it but one thing i'm kind of bummed out about is i don't have as much time to go look at all these cool sessions so i highly recommend going and checking those out um you know we have hands-on labs as well which is another great way to test out and try vmware products so hold.vmware.com uh you can go and spin those things up and just kind of take them for a test drive see what they're all about and then if you go to vmc.vmware.com that is vmware cloud right we want to make it very easy to get started whether you're in just a vsphere on-prem customer or whether you already have vmware cloud and aws what you can see is that it's really easy to get started in that there's a ton of value-add services on top of our core infrastructure so it's all about making it accessible making it easy and simple to consume and get started with so there's a ton of options out there and i highly recommend folks go and check out all the things i just mentioned excellent kit thank you for joining me today talking about vmware cloud with tons of services what's new what's exciting the opportunities in it for customers from the i.t admin folks to be empowered to be kubernetes operators to those businesses being able to do essential services in a changing environment and again congratulations on your promotion that's very exciting awesome thank you lisa thank you for having me our pleasure for kit colbert i'm lisa martin you're watching thecube's coverage of vmworld 2021 [Music] you

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Juan Loaiza, Oracle | CUBE Conversation, September 2021


 

(bright music) >> Hello, everyone, and welcome to this CUBE video exclusive. This is Dave Vellante, and as I've said many times what people sometimes forget is Oracle's chairman is also its CTO, and he understands and appreciates the importance of engineering. It's the lifeblood of tech innovation, and Oracle continues to spend money on R and D. Over the past decade, the company has evolved its Exadata platform by investing in core infrastructure technology. For example, Oracle initially used InfiniBand, which in and of itself was a technical challenge to exploit for higher performance. That was an engineering innovation, and now it's moving to RoCE to try and deliver best of breed performance by today's standards. We've seen Oracle invest in machine intelligence for analytics. It's converged OLTB and mixed workloads. It's driving automation functions into its Exadata platform for things like indexing. The point is we've seen a consistent cadence of improvements with each generation of Exadata, and it's no secret that Oracle likes to brag about the results of its investments. At its heart, Oracle develops database software and databases have to run fast and be rock solid. So Oracle loves to throw around impressive numbers, like 27 million AKI ops, more than a terabyte per second for analytics scans, running it more than a terabyte per second. Look, Oracle's objective is to build the best database platform and convince its customers to run on Oracle, instead of doing it themselves or in some other cloud. And because the company owns the full stack, Oracle has a high degree of control over how to optimize the stack for its database. So this is how Oracle intends to compete with Exadata, Exadata Cloud@Customer and other products, like ZDLRA against AWS Outposts, Azure Arc and do it yourself solutions. And with me, to talk about Oracle's latest innovation with its Exadata X9M announcement is Juan Loaiza, who's the Executive Vice President of Mission Critical Database Technologies at Oracle. Juan, thanks for coming on theCUBE, always good to see you, man. >> Thanks for having me, Dave. It's great to be here. >> All right, let's get right into it and start with the news. Can you give us a quick overview of the X9M announcement today? >> Yeah, glad to. So, we've had Exadata on the market for a little over a dozen years, and every year, as you mentioned, we make it better and better. And so this year we're introducing our X9M family of products, and as usual, we're making it better. We're making it better across all the different dimensions for OLTP, for analytics, lower costs, higher IOPs, higher throughputs, more capacity, so it's better all around, and we're introducing a lot of new software features as well that make it easier to use, more manageable, more highly available, more options for customers, more isolation, more workload consolidation, so it's our usual better and better every year. We're already way ahead of the competition in pretty much every metric you can name, but we're not sitting back. We have the pedal to the metal and we're keeping it there. >> Okay, so as always, you announced some big numbers. You're referencing them. I did in my upfront narrative. You've claimed double to triple digit performance improvements. Tell us, what's the secret sauce that allows you to achieve that magnitude of performance gain? >> Yeah, there's a lot of secret sauce in Exadata. First of all, we have custom designed hardware, so we design the systems from the top down, so it's not a generic system. It's designed to run database with a specific and sole focus of running database, and so we have a lot of technologies in there. Persistent memory is a really big one that we've introduced that enables super low response times for OLTP. The RoCE, the remote RDMA over convergency ethernet with a hundred gigabit network is a big thing, offload to storage servers is a big thing. The columnar processing of the storage is a huge thing, so there's a lot of secret sauce, most of it is software and hardware related and interesting about it, it's very unique. So we've been introducing more and more technologies and actually advancing our lead by introducing very unique, very effective technologies, like the ones I mentioned, and we're continuing that with our X9 generation. >> So that persistent memory allows you to do a right directly, atomic right directly to memory, and then what, you update asynchronously to the backend at some point? Can you double click on that a little bit? >> Yeah, so we use persistent memory as kind of the first tier of storage. And the thing about persistent memory is persistent. Unlike normal memory, it doesn't lose its contents when you lose power, so it's just as good as flash or traditional spinning disks in terms of storing data. And the integration that we do is we do what's called remote direct memory access, that means the hardware sends the new data directly into persistent memory and storage with no software, getting rid of all the software layers in between, and that's what enables us to achieve this extremely low latency. Once it's in persistent memory, it's stored. It's as good as being in flash or disc. So there's nothing else that we need to do. We do age things out of persistent memory to keep only hot data in there. That's one of the tricks that we do to make sure, because persistent memory is more expensive than flash or disc, so we tier it. So we age data in and out as it becomes hot, age it out as it becomes cold, but once it's in persistent memory, it's as good as being stored. It is stored. >> I love it. Flash is a slow tier now. So, (laughs) let's talk about what this-- >> Right, I mean persistent memory is about an order of magnitude faster. Flash is more than an order of magnitude faster than disk drive, so it is a new technology that provides big benefits, particularly for latency on OLTP. >> Great, thank you for that, okay, we'll get out of the plumbing. Let's talk about what this announcement means to customers. How does all this performance, and you got a lot of scale here, how does it translate into tangible results say, for a bank? >> Yeah, so there's a lot of ways. So, I mentioned performance is a big thing, always with Exadata. We're increasing the performance significantly for OLTP, analytics, so OLTP, 50, 60% performance improvements, analytics, 80% performance improvements in terms of costs, effectiveness, 30 to 60% improvement, so all of these things are big benefits. You know, one of the differences between a server product like Exadata and a consumer product is performance translates in the cost also. If I get a new smartphone that's faster, it doesn't actually reduce my costs, it just makes my experience a little better. But with a server product like Exadata, if I have 50% faster, I can translate that into I can serve 50% more users, 50% more workload, 50% more data, or I can buy a 50% smaller system to run the same workload. So, when we talk about performance, it also means lower costs, so if big customers of ours, like banks, telecoms, retailers, et cetera, they can take that performance and turn it into better response times. They can also take that performance and turn it into lower costs, and everybody loves both of those things, so both of those are big benefits for our customers. >> Got it, thank you. Now in a move that was maybe a little bit controversial, you stated flat out that you're not going to bother to compare Exadata cloud and customer performance against AWS Outposts and Azure Stack, rather you chose to compare to RDS, Redshift, Azure SQL. Why, why was that? >> Yeah, so our Exadata runs in the public cloud. We have Exadata that runs in Cloud@Customer, and we have Exadata that runs on Prem. And Azure and Azure Stack, they have something a little more similar to Cloud@Customer. They have where they take their cloud solutions and put them in the customer data center. So when we came out with our new X8, 9M Cloud@Customer, we looked at those technologies and honestly, we couldn't even come up with a good comparison with their equivalent, for example, AWS Outpost, because those products really just don't really run. For example, the two database products that Outposts promote or that Amazon promotes is Aurora for OLTP and Redshift for analytics. Well, those two can't even run at all on their Outposts product. So, it's kind of like beating up on a child or something. (laughs) It doesn't make sense. They're out of our weight class, so we're not even going to compare against them. So we compared what we run, both in public cloud and Cloud@Customer against their best product, which is the Redshifts and the Auroras in their public cloud, which is their most scalable available products. With their equivalent Cloud@Customer, not only does it not perform, it doesn't run at all. Their Premiere products don't run at all on those platforms. >> Okay, but RDS does, right? I think, and Redshift and Azure SQL, right, will run a their version, so you compare it against those. What were the results of the benchmarks when you did made those comparisons? >> Yeah, so compared against their public cloud or Cloud@Customer, we generally get results that are something like 50 times lower latency and close to a hundred times higher analytic throughput, so it's orders of magnitude. We're not talking 50%, we're talking 50 times, so compared to those products, there really is kind of, we're in a different league. It's kind of like they're the middle school little league and we're the professional team, so it's really dramatically different. It's not even in the same league. >> All right, now you also chose to compare the X9M performance against on-premises storage systems. Why and what were those results? >> Yeah, so with the on-premises, traditionally customers bought conventional storage and that kind of stuff, and those products have advanced quite a bit. And again, those aren't optimized. Those aren't designed to run database, but some customers have traditionally deployed those, you know, there's less and less these days, but we do get many times faster both on OLTP and analytic performance there, I mean, with analytics that can be up to 80 times faster, so again, dramatically better, but yeah, there's still a lot of on-premise systems, so we didn't want to ignore that fact and compare only to cloud products. >> So these are like to like in the sense that they're running the same level of database. You're not playing games in terms of the versioning, obviously, right? >> Actually, we're giving them a lot of the benefit. So we're taking their published numbers that aren't even running a database, and they use these low-level benchmarking tools to generate these numbers. So, we're comparing our full end-to-end database to storage numbers against their low-level IO tool that they've published in their data sheets, so again, we're trying to give them the benefit of the doubt, but we're still orders of magnitude better. >> Okay, now another claim that caught our attention was you said that 87% of the Fortune 100 organizations run Exadata, and you're claiming many thousands of other organizations globally. Can you paint a picture of the ICP, the Ideal Customer Profile for Exadata? What's a typical customer look like, and why do they use Exadata, Juan? >> Yeah, so the ideal customer is pretty straightforward, customers that care about data. That's pretty much it. (Dave laughs) If you care about data, if you care about performance of data, if you care about availability of data, if you care about manageability, if you care about security, those are the customers that should be looking strongly at Exadata, and those are the customers that are adopting Exadata. That's why you mentioned 87% of the global Fortune 100 have already adopted Exadata. If you look at a lot of industries, for example, pretty much every major bank almost in the entire world is running Exadata, and they're running it for their mission critical workloads, things like financial trading, regulatory compliance, user interfaces, the stuff that really matters. But in addition to the biggest companies, we also have thousands of smaller companies that run it for the same reason, because their data matters to them, and it's frankly the best platform, which is why we get chosen by these very, very sophisticated customers over and over again, and why this product has grown to encompass most of the major corporations in the world and governments also. >> Now, I know Deutsche bank is a customer, and I guess now an engineering partner from the announcement that I saw earlier this summer. They're using Cloud@Customer, and they're collaborating on things like security, blockchain, machine intelligence, and my inference is Deutsch Bank is looking to build new products and services that are powered by your platforms. What can you tell us about that? Can you share any insights? Are they going to be using X9M, for example? >> Yes, Deutsche Bank is a partnership that we announced a few months ago. It's a major partnership. Deutsche Bank is one of the biggest banks in the world. They traditionally are an on-premises customer, and what they've announced is they're going to move almost the entire database estate to our Exadata Cloud@Customer platform, so they want to go with a cloud platform, but they're big enough that they want to run it in their own data center for certain regulatory reasons. And so, the announcement that we made with them is they're moving the vast bulk of their data estate to this platform, including their core banking, regulatory applications, so their most critical applications. So, obviously they've done a lot of testing. They've done a lot of trials and they have the confidence to make this major transition to a cloud model with the Exadata Cloud@Customer solution, and we're also working with them to enhance that product and to work in various other fields, like you mentioned, machine learning, blockchain, that kind of project also. So it's a big deal when one of the biggest, most conservative, best respected financial institution in the world says, "We're going all in on this product," that's a big deal. >> Now outside of banking, I know a number of years ago, I stumbled upon an installation or a series of installations that Samsung found out about them as a customer. I believe it's now public, but they've something like 300 Exadatas. So help us understand, is it common that customers are building these kinds of Exadata farms? Is this an outlier? >> Yeah, so we have many large customers that have dozens to hundreds of Exadatas, and it's pretty simple, they start with one or two, and then they see the benefits, themselves, and then it grows. And Samsung is probably the biggest, most successful and most respected electronics company in the world. They are a giant company. They have a lot of different sub units. They do their own manufacturing, so manufacturing's one of their most critical applications, but they have lots of other things they run their Exadata for. So we're very happy to have them as one of our major customers that run Exadata, and by the way, Exadata again, very huge in electronics, in manufacturing. It's not just banking and that kind of stuff. I mean, manufacturing is incredibly critical. If you're a company like Samsung, that's your bread and butter. If your factory stops working, you have huge problems. You can't produce products, and you will want to improve the quality. You want to improve the tracking. You want to improve the customer service, all that requires a huge amount of data. Customers like Samsung are generating terabytes and terabytes of data per day from their manufacturing system. They track every single piece, everything that happens, so again, big deal, they care about data. They care deeply about data. They're a huge Exadata customer. That's kind of the way it works. And they've used it for many years, and their use is growing and growing and growing, and now they're moving to the cloud model as well. >> All right, so we talked about some big customers and Juan, as you know, we've covered Exadata since its inception. We were there at the announcement. We've always stressed the fit in our research with mission critical workloads, which especially resonates with these big customers. My question is how does Exadata resonate with the smaller customer base? >> Yeah, so we talk a lot about the biggest customers, because honestly they have the most critical requirements. But, at some level they have worldwide requirements, so if one of the major financial institutions goes down, it's not just them that's affected, that reverberates through the entire world. There's many other customers that use Exadata. Maybe their application doesn't stop the world, but it stops them, so it's very important to them. And so one of the things that we've introduced in our Cloud@Customer and public cloud Exadata platforms is the ability for Oracle to manage all the infrastructure, which enables smaller customers that don't have as much IT sophistication to adopt these very mission critical technology, so that's one of the big advancements. Now, we've always had smaller customers, but now we're getting more and more. We're getting universities, governments, smaller businesses adopting Exadata, because the cloud model for adopting is dramatically simpler. Oracle does all the administration, all the low-level stuff. They don't have to get involved in it at all. They can just use the data. And, on top of that comes our autonomous database, which makes it even easier for smaller customers to adapt. So Exadata, which some people think of as a very high-end platform in this cloud model, and particularly with autonomous databases is very accessible and very useful for any size customer really. >> Yeah, by all accounts, I wouldn't debate Exadata has been a tremendous success. But you know, a lot of customers, they still prefer to roll their own, do it themselves, and when I talk to them and ask them, "Okay, why is that?" They feel it limits their reliance on a single vendor, and it gives them better ability to build what I call a horizontal infrastructure that can support say non-Oracle workloads, so what do you tell those customers? Why should those customers run Oracle database on Exadata instead of a DIY infrastructure? >> Yeah, so that debate has gone on for a lot of years. And actually, what I see, there's less and less of that debate these days. You know, initially customers, many customers, they were used to building their own. That's kind of what they did. They were pretty good at it. What we have shown customers, and when we talk about these major banks, those are the kinds of people that are really good at it. They have giant IT departments. If you look at a major bank in the world, they have tens of thousands of people in their IT departments. These are gigantic multi-billion dollar organizations, so they were pretty good at this kind of stuff. And what we've shown them is you can't build this yourself. There's so much software that we've written to integrate with the database that you just can't build yourself, it's not possible. It's kind of like trying to build your own smartphone. You really can't do it, the scale, the complexity of the problem. And now as the cloud model comes in, customers are realizing, hey, all this attention to building my own infrastructure, it's kind of last decade, last century. We need to move on to more of an as a service model, so we can focus on our business. Let enterprises that are specialized in infrastructure, like Oracle that are really, really good at it, take care of the low-level details, and let me focus on things that differentiate me as a business. It's not going to differentiate them to establish their own storage for database. That's not a differentiator, and they can't do it nearly as well as we can, and a lot of that is because we write a lot of special technology and software that they just can't do themselves, it's not possible. It's just like you can't build your own smartphone. It's just really not possible. >> Now, another area that we've covered extensively, we were there at the unveiling, as well is ZDLRA, Zero Data Loss Recovery Appliance. We've always liked this product, especially for mission critical workloads, we're near zero data loss, where you can justify that. But while we always saw it as somewhat of a niche market, first of all, is that fair, and what's new with ZDLRA? >> Yeah ZDLRA has been in the market for a number of years. We have some of the biggest corporations in the world running on that, and one of the big benefits has been zero data loss, so again, if you care about data, you can't lose data. You can't restore to last night's backup if something happens. So if you're a bank, you can't restore everybody's data to last night. Suppose you made a deposit during the day. They're like, "Hey, sorry, Mr. Customer, your deposit, "well, we don't have any record of it anymore, "'cause we had to restore to last night's backup," you know, that doesn't work. It doesn't work for airlines. It doesn't work for manufacturing. That whole model is obsolete, so you need zero data loss, and that's why we introduced Zero Data Loss Recovery Appliance, and it's been very successful in the market. In addition to zero data loss, it actually provides much faster restore, much more reliable restores. It's more scalable, so it has a lot of advantages. With our X9M generation, we're introducing several new capabilities. First of all, it has higher capacity, so we can store more backups, keep data for longer. Another thing is we're actually dropping the price of the entry-level configuration of ZDLRA, so it makes it more affordable and more usable by smaller businesses, so that's a big deal. And then the other thing that we're hearing a lot about, and if you read the news at all, you hear a lot about ransomware. This is a major problem for the world, cyber criminals breaking into your network and taking the data ransom. And so we've introduced some, we call cyber vault capabilities in ZDLRA. They help address this ransomware issue that's kind of rampant throughout the world, so everybody's worried about that. There's now regulatory compliance for ransomware that particularly financial institutions have to conform to, and so we're introducing new capabilities in that area as well, which is a big deal. In addition, we now have the ability to have multiple ZDLRAs in a large enterprise, and if something happens to one, we automatically fail over backups to another. We can replicate across them, so it makes it, again, much more resilient with replication across different recovery appliances, so a lot of new improvements there as well. >> Now, is an air gap part of that solution for ransomware? >> No, air gap, you really can't have your back, if you're continuously streaming changes to it, you really can't have an air gap there, but you can protect the data. There's a number of technologies to protect the data. For example, one of the things that a cyber criminal wants to do is they want to take control of your data and then get rid of your backup, so you can't restore them. So as a simple example of one thing we're doing is we're saying, "Hey, once we have the data, "you can't delete it for a certain amount of days." So you might say, "For the 30 days, "I don't care who you are. "I don't care what privileges you have. "I don't care anything, I'm holding onto that data "for at least 30 days," so for example, a cyber criminal can't come in and say, "Hey, I'm going to get into the system "and delete that stuff or encrypt it," or something like that. So that's a simple example of one of the things that the cyber vault does. >> So, even as an administrator, I can't change that policy? >> That's right, that's one of the goals is doesn't matter what privileges you have, you can't change that policy. >> Does that eliminate the need for an air gap or would you not necessarily recommend, would you just have another layer of protection? What's your recommendation on that to customers? >> We always recommend multiple layers of protection, so for example, in our ZDLRA, we support, we offload tape backups directly from the appliance, so a great way to protect the data from any kind of thing is you put it on a tape, and guess what, once that tape drive is filed away, I don't care what cyber criminal you are, if you're remote, you can't access that data. So, we always promote multiple layers, multiple technologies to protect the data, and tape is a great way to do that. We can also now archive. In addition to tape, we can now archive to the public cloud, to our object storage servers. We can archive to what we call our ZFS appliance, which is a very low cost storage appliance, so there's a number of secondary archive copies that we offload and implement for customers. We make it very easy to do that. So, yeah, you want multiple layers of protection. >> Got it, okay, your tape is your ultimate air gap. ZDLRA is your low RPO device. You've got cloud kind of in the middle, maybe that's your cheap and deep solution, so you have some options. >> Juan: Yes. >> Okay, last question. Summarize the announcement, if you had to mention two or three takeaways from the X9M announcement for our audience today, what would you choose to share? >> I mean, it's pretty straightforward. It's the new generation. It's significantly faster for OLTP, for analytics, significantly better consolidation, more cost-effective. That's the big picture. Also there's a lot of software enhancements to make it better, improve the management, make it more usable, make it better disaster recovery. I talked about some of these cyber vault capabilities, so it's improved across all the dimensions and not in small ways, in big ways. We're talking 50% improvement, 80% improvements. That's a big change, and also we're keeping the price the same, so when you get a 50 or 80% improvement, we're not increasing the price to match that, so you're getting much better value as well. And that's pretty much what it is. It's the same product, even better. >> Well, I love this cadence that we're on. We love having you on these video exclusives. We have a lot of Oracle customers in our community, so we appreciate you giving us the inside scope on these announcements. Always a pleasure having you on theCUBE. >> Thanks for having me. It's always fun to be with you, Dave. >> All right, and thank you for watching. This is Dave Vellante for theCUBE, and we'll see you next time. (bright music)

Published Date : Sep 28 2021

SUMMARY :

and databases have to run It's great to be here. of the X9M announcement today? We have the pedal to the metal sauce that allows you to achieve and so we have a lot of that means the hardware sends the new data Flash is a slow tier now. that provides big benefits, and you got a lot of scale here, and everybody loves both of those things, Now in a move that was maybe and we have Exadata that runs on Prem. and Azure SQL, right, and close to a hundred times Why and what were those results? and compare only to cloud products. of the versioning, obviously, right? and they use these of the Fortune 100 and it's frankly the best platform, is looking to build new and to work in various other it common that customers and now they're moving to and Juan, as you know, is the ability for Oracle to and it gives them better ability to build and a lot of that is because we write first of all, is that fair, and so we're introducing new capabilities of one of the things That's right, that's one of the goals In addition to tape, we can now You've got cloud kind of in the middle, from the X9M announcement the price to match that, so we appreciate you It's always fun to be with you, Dave. and we'll see you next time.

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Roberto Giordano, Borsa Italiana | Postgres Vision 2021


 

(upbeat music) >> From around the globe, it's theCUBE! With digital coverage of Postgres Vision 2021, brought to you by EDB. >> Welcome back to Postgres Vision 21, where theCUBE is covering the innovations in open source trends in this new age of application development and how to leverage open source database technologies to create world-class platforms that are cost-effective and also scale. My name is Dave Vellante, and with me is Roberto Giordano, who is the End User Computing, Corporate, and Database Services Manager at Borsa Italiana, the Italian Stock Exchange. Roberto, great to have you. Thanks for coming on. >> Thanks Dave, and thanks to the interview friend for the invitation. >> Okay, and we're going to dig in to the great customer story here. First, Roberto, tell us a little bit more about Borsa Italiana and your role at the organization. >> Absolutely. Well, as you mentioned, Borsa is the Italian Stock Exchange. We used to be part of the London Stock Exchange, but last month we left that group, and we joined another group called Euronext, so we are now part of another group, I would say. And right now within Euronext, Euronext provide the biggest liquidity pool in Europe, just to mention something. And basically we provide the market infrastructure to our customers across Europe and the whole world. So probably if it happens for you to buy a little of, I don't know, Ferrari for instance, probably use our infrastructure. >> So I wonder if you could talk about the key drivers in the exchange business in Italy. I don't know how closely you follow what's going on in the United States, but it's crypto madness, there's the Reddit army driving up stocks that have big short positions, and of course the regulators have to look at that, and there's a big debate going on. Well, I don't know what's it like in Italy, but what are the key drivers that are really informing the priorities for your technology strategy? >> Well, you mentioned, for instance, the stereotypical cases that are a little bit of laterally to the global markets and also to our markets as a it professional running market infrastructure is our first the goal to provide an infrastructure that is reliable and be with the lowest possible latency. So we are very focused on performance and reliability just to mention the two main drivers within our systems. >> Well, and you have end-user computing in your title and we're going to get into the database discussion, but I presumably with with COVID you had to pivot and that that piece of your job was escalated in 2020, I would imagine. And you mentioned latency which is a key factor in obviously in database access but that must've been a big challenge last year. >> Well, it was really a challenge, but basically we move just within a weekend, the wall organization working remotely. And it has been like this since February, 2020. Think about the challenge of moving almost 1000 people that used to come to the office every day to start to work remotely. And as within my team of the end user computing this was really a challenge but it was a good one at the end. We, we, we succeeded and everything work. It's fine from our perspective, no news is is a good news, you know, because normally when something doesn't work, we are on newspapers. So if you didn't heard about us it means that everything worked out just fine. >> Yeah. It's amazing, Roberto. We both in the technology business that you'll be you're a practitioner observer, but I mean if you're in the tech business most companies actually pivoted quite well. You're have always been a digital business, different. I mean, if you're a Ferrari and making cars and you can't get semiconductors, but but most technology companies actually made the transition you know, quite amazingly, let's get into the, the case study a bit of it. I wonder if you could paint a picture of your organization's infrastructure and applications what it looks like and and particularly your database infrastructure what does that look like? >> Well, we are a multi-vendor shop. So we would like to pick the right technology for for the right service. This means that my database services teams currently manage several different technology where possible that plays a big role in, in, in our portfolio. And because we, we, we currently support both the open source, fully open source version of Postgres, but also the EDB distribution in particular we prefer to use EDB distribution where we did specific functionalities that just EDB provide. And we, when we need a first class level of support that EDB in recent year was able to provide to us. >> When you say full functioning, are you talking about things like acid compliance, two phase commits? I mean, all these enterprise capabilities, is that right? Or maybe you could be >> Just too much just to mention one, for instance we recently migrated our wire intrasite availability solution using the ADB fail-over manager. That is an additional component that just it'll be provide. >> Yeah. Okay. So, so par recovery obviously is, is and so that's a solution that you to get from the EDB distro as opposed to having to build it yourself with open source tooling. >> Yeah, correct. Well, basically sterically, we used to rely on OSTP clustering from, from, from that perspective. But over the years we found that even if it's a technology that works fine, it has been around for four decades. And so on. We faced some challenges internally because within my team we don't own also the operative system layers. So we want a solution that was 100% within our control and perimeter. So just few months ago we asked the EDB EDB folks if they can provide something. And after a couple of meetings also with their pre-sales engineers, we found the the right solution for us. So we launched long story short, just a quick proof of concept to a tissue test together, again using the ADB consultancy. And, and then we, beginning of this year, we, we went live with the first mission critical service using this brand new technology, well brand new technology for us. You know, it'd be created a few years ago >> And I do have some follow-up questions but I want to understand what catalyzed the, you know what was the motivation for going with an open source database? I mean, you're, you're a great example because you have your multi-vendor so you have experienced with all of it, the full spectrum. What was it about open source database generally EDB specifically that triggered the, the choice? >> Well thanks for the question. It is, this is one of the, or one of the questions that I always, like. I think what really drove us was the right combination between easy to use, so simplicity and also good value for money. So we like to pick the right database technology for the right kind of service slash budget that the survey says and, and the open source solution for a specific service. It, it, it's, it's our, you know, first, first, first choice. So we are not going to say a company that use just one technology. We like to take the best of breed that the market can offer. In some cases, the open source and Postgres in particular is, is our choice. How involved was >> The line of business in this both the decision and the implementation? Was it kind of invisible to them, or this was really more of a technology decision based on the your interpretation of the requirements I'm interested in who was involved and how you actually got it done? >> Well, I, I think this decision was transplant for, for, for, for the business at the end of the day don't really have that kind of visibility. You know, they just provide requirements in particular in terms of performance and rehabil area, the reliability. And so, so this this is something they are not really involved about. And obviously if they, if we are in opposition to save a little bit of money everybody's at the, even the business >> No. So what did you have to do? So that makes sense to me, I figured that was the case. Who would, who were the stakeholders on your team? I mean, what kind of technical resources did you require an implementation resources? What take us through what the project if you will look like, wh how did you do it? >> Well, it's a combination of database expertise. I got the pleasure to run a team that is paid by very, very senior, very, very skilled database services professional that are able to support more than one more than what the county and also are very open to innovation and changes. Plus obviously we need also the development teams the relevant development teams on board, when you when you run this kind of transformations and it looks like also, they liked the idea to use PostgreSQL for for this specific service I got in mind. So it, it, it was quite, quite easy, not be discussion. You know. >> What was the, what was the elapsed time from from when you said, okay, we're in, you know signed the agreement we're going here you made the decision to actually getting into production. >> Well, as I mentioned, we, we, we were on we're on services and application that are really focused on high availability and performance. So generally speaking, we are not a peak organization. Also we run a business that is highly regulated. So as you know, as you can imagine we are an organization that don't have a lot of appetite for risk, you know, so generally speaking in order to run this kind of transformation is a matter of several months, I will say six nine months to have something delivered in that space. >> Okay. Well, that's, I mean, that's reasonable. I mean, if you could do it inside of a year that's I think quite good especially in the highly regulated industry. And then you mentioned kind of the fail over the high availability Cape Cape capabilities. Were there other specific EDB tools that that you utilize to sort of address the objectives? >> Yeah, absolutely. We were in particular, we used Postgres enterprise, AKA Pam. Okay. And very recently we were involved within ADB about per se specifically developing one functionality that, that that we needed back in the day. I think together with Bart these are the free EDB specific tools that, that we, that that we use right now. >> And, and I'm, I'm interested in, I want to get to the business impact and I know it's early days for you but the real motivation was to save money and simplify. I would actually, I would imagine your developers were happy because they get to use modern tooling and open source. But, but really though if your industry is bottom line, right, I mean that's really what the, the business case was all about. But I wonder if you could add some color there in terms of the business impact that you expect. And then, I mean I don't know how much visibility you have now but anything you can share with us. >> Well, thinking about the EFM implementation that the business impact the, was that in case of a failure or the DBA team that a services team is it is able to provide a solution that is within our 100% within our perimeter. So this means that we are fully accountable for it. So in a nutshell, when you run a service, the less people the less teams you have to involve the more control you can deliver. And in some, again, very critical services that is a great value. >> Okay. So, and, and where do you want to take this? I mean, how do you see w what's your, if you're thinking about your Postgres and, and generally an EDB you know, roadmap, where do you want it to go? >> Well, I stay to, to trends within within the organization, the, the, the, the the first one is about migrating more existing services to open source solution for database is going to be, is going to be prosperous. And other trends that I see within my organization is about designing applications, not really to be, to to use PostgreSQL as the base, as it does a base layer. I think both trends are more or less surroundings at the same state right now. >> Yeah. A lot of the audience members at Postgres vision 21 is just like you they they're managing day-to-day infrastructure. They're there they're expert practitioners. What advice would you give to somebody that is thinking about, you know taking this journey, maybe if you had to do something over again maybe what would you do differently? How can you help your peers here? >> Well, I think in particular, if you are going to say a big organization that runs a highly regulated business in some cases, you are a little bit afraid of open source because there is this, I can say general consideration about the lack of enterprise level support. I would like to say that it is just about the past because they're around bunch of companies like EDB that are we're a hundred percent capable of providing enterprise level of support, even on, on, on even on the open source distribution of Paul's presser. Obviously Dan is you're going to go with their specific distribution. The level of support is going to be even more accurate but as we know, it could be currently is they across say main contributor of the pollsters community. And I think is, is that an insurance for every organization? >> Your advice is don't be afraid. >> Yeah. My advice is done is absolutely, don't be, don't be afraid. And if, if, if I can, if we can mention about also about, you know, the cloud called technologies this is also another, another topic where if possible I would like to suggest to not being afraid EDB as every every I would say organization within the it industry is really pushing for it. And I think for a very, for, for a lot of cases not all of them, but a lot of cases, there is a great value about the design services application to be cloud native or migrating existing application into the cloud. >> Okay. But, but being a highly regulated industry and being a, you know, very much aware of the the narrative around open source, et cetera, you, you must've had just a little piece of your mind saying, okay I have to manage this risk. So there's anything specifically you did with managing the risks that you would advise? Was it, was it or is it really just about good change management? >> I think it was mainly about a good change management when you got, you know the relevant stakeholders that you need on board and we are, everybody's going the same direction. That basically is about executing. >> Excellent. Well, Roberto, I really appreciate your time and your knowledge that you share with the audience. So thanks so much for coming on the cube. >> Thank you, Dave. It was a great pleasure. >> And thank you for watching the cubes continuous coverage of Postgres vision 21. We'll be right back. (upbeat music)

Published Date : Jun 21 2021

SUMMARY :

brought to you by EDB. the Italian Stock Exchange. for the invitation. role at the organization. Europe and the whole world. and of course the regulators the goal to provide an Well, and you have end-user computing So if you didn't heard about us I wonder if you could paint a picture of Postgres, but also the EDB distribution in particular that just it'll be provide. and so that's a solution that you to get the right solution for us. all of it, the full spectrum. breed that the market can offer. at the end of the day No. So what did you have to do? I got the pleasure to signed the agreement we're going here of appetite for risk, you that you utilize to sort that we needed back in the day. impact that you expect. the less teams you have to involve I mean, how do you see w the same state right now. maybe what would you do differently? of the pollsters community. about also about, you know, that you would advise? the relevant stakeholders that you need So thanks so much for coming on the cube. It was a great pleasure. And thank you for watching the cubes

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old version - Roberto Giordano, Borsa Italiana | Postgres Vision 2021


 

(upbeat music) >> From around the globe, it's theCUBE! With digital coverage of Postgres Vision 2021, brought to you by EDB. >> Welcome back to Postgres Vision 21, where theCUBE is covering the innovations in open source trends in this new age of application development and how to leverage open source database technologies to create world-class platforms that are cost-effective and also scale. My name is Dave Vellante, and with me is Roberto Giordano, who is the End User Computing, Corporate, and Database Services Manager at Borsa Italiana, the Italian Stock Exchange. Roberto, great to have you. Thanks for coming on. >> Thanks Dave, and thanks to the interview friend for the invitation. >> Okay, and we're going to dig in to the great customer story here. First, Roberto, tell us a little bit more about Borsa Italiana and your role at the organization. >> Absolutely. Well, as you mentioned, Borsa is the Italian Stock Exchange. We used to be part of the London Stock Exchange, but last month we left that group, and we joined another group called Euronext, so we are now part of another group, I would say. And right now within Euronext, Euronext provide the biggest liquidity pool in Europe, just to mention something. And basically we provide the market infrastructure to our customers across Europe and the whole world. So probably if it happens for you to buy a little of, I don't know, Ferrari for instance, probably use our infrastructure. >> So I wonder if you could talk about the key drivers in the exchange business in Italy. I don't know how closely you follow what's going on in the United States, but it's crypto madness, there's the Reddit army driving up stocks that have big short positions, and of course the regulators have to look at that, and there's a big debate going on. Well, I don't know what's it like in Italy, but what are the key drivers that are really informing the priorities for your technology strategy? >> Well, you mentioned, for instance, the stereotypical cases that are a little bit of laterally to the global markets and also to our markets as a it professional running market infrastructure is our first the goal to provide an infrastructure that is reliable and be with the lowest possible latency. So we are very focused on performance and reliability just to mention the two main drivers within our systems. >> Well, and you have end-user computing in your title and we're going to get into the database discussion, but I presumably with with COVID you had to pivot and that that piece of your job was escalated in 2020, I would imagine. And you mentioned latency which is a key factor in obviously in database access but that must've been a big challenge last year. >> Well, it was really a challenge, but basically we move just within a weekend, the wall organization working remotely. And it has been like this since February, 2020. Think about the challenge of moving almost 1000 people that used to come to the office every day to start to work remotely. And as within my team of the end user computing this was really a challenge but it was a good one at the end. We, we, we succeeded and everything work. It's fine from our perspective, no news is is a good news, you know, because normally when something doesn't work, we are on newspapers. So if you didn't heard about us it means that everything worked out just fine. >> Yeah. It's amazing, Roberto. We both in the technology business that you'll be you're a practitioner observer, but I mean if you're in the tech business most companies actually pivoted quite well. You're have always been a digital business, different. I mean, if you're a Ferrari and making cars and you can't get semiconductors, but but most technology companies actually made the transition you know, quite amazingly, let's get into the, the case study a bit of it. I wonder if you could paint a picture of your organization's infrastructure and applications what it looks like and and particularly your database infrastructure what does that look like? >> Well, we are a multi-vendor shop. So we would like to pick the right technology for for the right service. This means that my database services teams currently manage several different technology where possible that plays a big role in, in, in our portfolio. And because we, we, we currently support both the open source, fully open source version of PostgreSQL, but also the EDB distribution in particular we prefer to use DDB distribution where we did specific functionalities that just EDB provide. And we, when we need a first class level of support that ADB in in recent year was able to provide to us. >> When you say full functioning, are you talking about things like acid compliance, two phase commits? I mean, all these enterprise capabilities, is that right? Or maybe you could be >> Just too much just to mention one, for instance we recently migrated our wire intrasite availability solution using the ADB fail-over manager. That is an additional component that just it'll be provide. >> Yeah. Okay. So, so par recovery obviously is, is and so that's a solution that you to get from the EDB distro as opposed to having to build it yourself with open source tooling. >> Yeah, correct. Well, basically sterically, we used to rely on OSTP clustering from, from, from that perspective. But over the years we found that even if it's a technology that works fine, it has been around for four decades. And so on. We faced some challenges internally because within my team we don't own also the operative system layers. So we want a solution that was 100% within our control and perimeter. So just few months ago we asked the EDB EDB folks if they can provide something. And after a couple of meetings also with their pre-sales engineers, we found the the right solution for us. So we launched long story short, just a quick proof of concept to a tissue test together, again using the ADB consultancy. And, and then we, beginning of this year, we, we went live with the first mission critical service using this brand new technology, well brand new technology for us. You know, it'd be created a few years ago >> And I do have some follow-up questions but I want to understand what catalyzed the, you know what was the motivation for going with an open source database? I mean, you're, you're a great example because you have your multi-vendor so you have experienced with all of it, the full spectrum. What was it about open source database generally EDB specifically that triggered the, the choice? >> Well thanks for the question. It is, this is one of the, or one of the questions that I always, like. I think what really drove us was the right combination between easy to use, so simplicity and also good value for money. So we like to pick the right database technology for the right kind of service slash budget that the survey says and, and the open source solution for a specific service. It, it, it's, it's our, you know, first, first, first choice. So we are not going to say a company that use just one technology. We like to take the best of breed that the market can offer. In some cases, the open source and Pasquesi in particular is, is our choice. How involved was >> The line of business in this both the decision and the implementation? Was it kind of invisible to them, or this was really more of a technology decision based on the your interpretation of the requirements I'm interested in who was involved and how you actually got it done? >> Well, I, I think this decision was transplant for, for, for, for the business at the end of the day don't really have that kind of visibility. You know, they just provide requirements in particular in terms of performance and rehabil area, the reliability. And so, so this this is something they are not really involved about. And obviously if they, if we are in opposition to save a little bit of money everybody's at the, even the business >> No. So what did you have to do? So that makes sense to me, I figured that was the case. Who would, who were the stakeholders on your team? I mean, what kind of technical resources did you require an implementation resources? What take us through what the project if you will look like, wh how did you do it? >> Well, it's a combination of database expertise. I got the pleasure to run a team that is paid by very, very senior, very, very skilled database services professional that are able to support more than one more than what the county and also are very open to innovation and changes. Plus obviously we need also the development teams the relevant development teams on board, when you when you run this kind of transformations and it looks like also, they liked the idea to use PostgreSQL for for this specific service I got in mind. So it, it, it was quite, quite easy, not be discussion. You know. >> What was the, what was the elapsed time from from when you said, okay, we're in, you know signed the agreement we're going here you made the decision to actually getting into production. >> Well, as I mentioned, we, we, we were on we're on services and application that are really focused on high availability and performance. So generally speaking, we are not a peak organization. Also we run a business that is highly regulated. So as you know, as you can imagine we are an organization that don't have a lot of appetite for risk, you know, so generally speaking in order to run this kind of transformation is a matter of several months, I will say six nine months to have something delivered in that space. >> Okay. Well, that's, I mean, that's reasonable. I mean, if you could do it inside of a year that's I think quite good especially in the highly regulated industry. And then you mentioned kind of the fail over the high availability Cape Cape capabilities. Were there other specific EDB tools that that you utilize to sort of address the objectives? >> Yeah, absolutely. We were in particular, we used Postgres enterprise, AKA Pam. Okay. And very recently we were involved within ADB about per se specifically developing one functionality that, that that we needed back in the day. I think together with Bart these are the free EDB specific tools that, that we, that that we use right now. >> And, and I'm, I'm interested in, I want to get to the business impact and I know it's early days for you but the real motivation was to save money and simplify. I would actually, I would imagine your developers were happy because they get to use modern tooling and open source. But, but really though if your industry is bottom line, right, I mean that's really what the, the business case was all about. But I wonder if you could add some color there in terms of the business impact that you expect. And then, I mean I don't know how much visibility you have now but anything you can share with us. >> Well, thinking about the EFM implementation that the business impact the, was that in case of a failure or the DBA team that a services team is it is able to provide a solution that is within our 100% within our perimeter. So this means that we are fully accountable for it. So in a nutshell, when you run a service, the less people the less teams you have to involve the more control you can deliver. And in some, again, very critical services that is a great value. >> Okay. So, and, and where do you want to take this? I mean, how do you see w what's your, if you're thinking about your Postgres and, and generally an EDB you know, roadmap, where do you want it to go? >> Well, I stay to, to trends within within the organization, the, the, the, the the first one is about migrating more existing services to open source solution for database is going to be, is going to be prosperous. And other trends that I see within my organization is about designing applications, not really to be, to to use PostgreSQL as the base, as it does a base layer. I think both trends are more or less surroundings at the same state right now. >> Yeah. A lot of the audience members at Postgres vision 21 is just like you they they're managing day-to-day infrastructure. They're there they're expert practitioners. What advice would you give to somebody that is thinking about, you know taking this journey, maybe if you had to do something over again maybe what would you do differently? How can you help your peers here? >> Well, I think in particular, if you are going to say a big organization that runs a highly regulated business in some cases, you are a little bit afraid of open source because there is this, I can say general consideration about the lack of enterprise level support. I would like to say that it is just about the past because they're around bunch of companies like EDB that are we're a hundred percent capable of providing enterprise level of support, even on, on, on even on the open source distribution of Paul's presser. Obviously Dan is you're going to go with their specific distribution. The level of support is going to be even more accurate but as we know, it could be currently is they across say main contributor of the pollsters community. And I think is, is that an insurance for every organization? >> Your advice is don't be afraid. >> Yeah. My advice is done is absolutely, don't be, don't be afraid. And if, if, if I can, if we can mention about also about, you know, the cloud called technologies this is also another, another topic where if possible I would like to suggest to not being afraid EDB as every every I would say organization within the it industry is really pushing for it. And I think for a very, for, for a lot of cases not all of them, but a lot of cases, there is a great value about the design services application to be cloud native or migrating existing application into the cloud. >> Okay. But, but being a highly regulated industry and being a, you know, very much aware of the the narrative around open source, et cetera, you, you must've had just a little piece of your mind saying, okay I have to manage this risk. So there's anything specifically you did with managing the risks that you would advise? Was it, was it or is it really just about good change management? >> I think it was mainly about a good change management when you got, you know the relevant stakeholders that you need on board and we are, everybody's going the same direction. That basically is about executing. >> Excellent. Well, Roberto, I really appreciate your time and your knowledge that you share with the audience. So thanks so much for coming on the cube. >> Thank you, Dave. It was a great pleasure. >> And thank you for watching the cubes continuous coverage of Postgres vision 21. We'll be right back. (upbeat music)

Published Date : May 27 2021

SUMMARY :

brought to you by EDB. the Italian Stock Exchange. for the invitation. role at the organization. Europe and the whole world. and of course the regulators the goal to provide an Well, and you have end-user computing So if you didn't heard about us We both in the technology of PostgreSQL, but also the that just it'll be provide. and so that's a solution that you to get the right solution for us. all of it, the full spectrum. breed that the market can offer. at the end of the day No. So what did you have to do? I got the pleasure to signed the agreement we're going here of appetite for risk, you that you utilize to sort that we needed back in the day. impact that you expect. the less teams you have to involve I mean, how do you see w the same state right now. maybe what would you do differently? of the pollsters community. about also about, you know, that you would advise? the relevant stakeholders that you need So thanks so much for coming on the cube. It was a great pleasure. And thank you for watching the cubes

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Cloud City Live Preview with Danielle Royston | Mobile World Congress 2021


 

(soft music) >> Hi everyone. And welcome to this special cube conversation and kickoff preview of the Mobile World Congress Barcelona event. It's a physical event that's going to be taking place in person. It will probably be the first hybrid big event 68 days until the June 28th kickoff. You might've heard TelcoDr, Telco disruptor. Is on a mission to move the telco industry to the public cloud. And, and, and it's been taken of one of the biggest spaces this year from Erickson is the big story everyone's talking about. And of course the CUBE is excited to be there and broadcast and be a partner with TelcoDr. So I'm excited to bring on the founder and CEO of TelcoDr. Danielle Royston. Danielle great to see you. Thanks for coming on for this Mobile World Congress preview. >> Thank you so much for having me. I'm psyched to talk to you about this, its going to be great. >> So Erickson always has the biggest booth 14 years. You're disrupting the Barcelona not people's shorts going to be on or off. It's officially on, it's happening. And there's going to be a physical event we're coming out of COVID still a risky move. It's going to be a big hybrid event. It's going to be in person. Tell us the story. How did you guys come out of nowhere a disruptor take the biggest real estate in the place and turn it into a community event. A news event, immediate event, everything tell us. >> Yeah, well, you know, I think it was March 9th a little over a month ago. Ericsson announced that they were pulling out of MWC and it's very analogous to what happened in 2020. They were one of the first vendors to bail as well. And it kind of started this like tidal wave of people saying, can't do it. And I think the distinction now is that, that was at the beginning of COVID. There was a lot of unknowns, you know, is it coming? Is it not? Is it safe? Is it not? We're now, you know, year 50 to three, four months into it. I think that when you look at where we are now cases are trending down. The vaccine is up. And I think the legacy players were sort of backward looking they're like, this is a repeat of 2020. We're going to, it's not safe to go. We're going to pull out. And I'm like with a hundred days to go. And the vaccine ramping, I think I see it a different way. I think there's a really big opportunity. John Hoffman, CEO of the GSMA had put out a two page missive on LinkedIn where he was personally responding to questions about how serious they were about making sure that the event was safe and could be held. And my, my view was this is going to happen. And with Ericsson pulling out, I mean this is hollowed ground. I mean, this is, you know, a, you know, massively successful company that has customers literally trained like Skinner's chickens to come to the same spot every year. And now I get to, you know, put out my shingle right there and say welcome and show them the future , right? And instead of the legacy past and all the normal rhetoric that you hear from those you know, sort of dinosaurs, Ericsson and Nokia now they're going to hear about the public cloud. And I'm really excited for this opportunity. I think the ROI on this event is instant. And so it was, it was a pretty easy decision. I think I thought about it for about 30 seconds. >> It's a real bold move. And it's, again, it's a risk that pays off if it happens, if it doesn't, you know, you didn't happen but you're like, it's like a, it's like the the startups that put a Superbowl commercial for the first time, it's a big hit and it's a big gamble that pays off huge. Take us through, I heard, how did it all happen? Did you just wake up and saw it was open? How do you know that it was open? Was it like, does the email go out, say hey I've got this huge space for >> Well, I mean, it was big news. It was big news in the industry that they were pulling out and all the journalists were like, Oh, here we go again. You know, everyone's going to bail, who who's next right? And, and everyone was sort of like building that sort of negative momentum energy. And I'm like, we got to squash this. So I put out a tweet on Twitter. I mean, I'm not the most followed person but I'm kind of known in telco. And I was like, hey GSMA, I'll take over the booth. And I don't think people even liked my tweet, right? Like no likes no retweets. I reached out to a couple of journalists. I'm like, let's do an interview. Let's do a story. Everyone's like, we'll have you on the podcast like in a month, I'm like what?! So, so when John Hoffman had put out that letter I had connected to him. And so I was like, Oh, I'm connected to the CEO of the GSMA. So I went out on LinkedIn and I referenced the story and I said, John Hoffman, I'll take over the booth. And I think about 30 minutes later he responded and said, let's do it. And I said, great, who do I talk to? And I was in touch with someone within a couple of hours. And I think we put the whole deal together in 48. And I think wrote the press release and announced it on Friday. So happened on Tuesday the ninth, announced by that Friday. And I really, I was like, GSMA, we've got to get this out. And we got to stop the negative momentum of the show and get people to realize it's going to be different in June. This is going to happen. Let's go do it. And so I think they are they're psyched that I stepped into the booth it's big booth it's 65,000 square feet, 6,000 square meters for for the rest of the World that use it, the metric system. And I mean, that's huge. I mean, that's the size of a professional pitch in a in a football field, a soccer field. That's a one and a half football fields. It's, it's a ton of space. It's a ton of space pull off. >> I think what's interesting is there's a points out that this new business model of being connected you were on LinkedIn, you connect to them you get a deal done so fast. This is how this is the direct to consumer as a start-up you're literally took over the primo space the best space in the area. So congratulations. And, and the other thing that's notable and why I'm excited to talk to you is that this kind of sets the table for the first global what I call hybrid event. This will probably be a cornerstone case study in and of itself because we're still kind of coming out of the pandemic. People are getting vaccinated. People want to fly. They want to get out of the house, were partnering with the CUBE and the CUBE 365 platform. And, you know, we'd love hybrid. We'd love doing events, theCUBE that's what we do with video. Now, we're going to do a partnership with you to create this hybrid experience. What can people and guests who come to Barcelona or watch remotely expect? >> Yeah, so I think there's a couple of experiences that we're trying to drive in the booth. I think obviously demonstrations, you know I can't fill 65,000 square feet on my own. I'm a startup small company. And so I am inviting like-minded forward thinking companies to join me in the booth. I'm, I'm paying for it providing a turnkey experience for those vendors. And so I think what we have in common is we're thinking about future technologies, like open ran on the network side and obviously public cloud which is a big part of my message. And so first and foremost, foremost, there's, you know come and see the companies that are driving the change the new technologies that are out there and what's available for, for carriers to start to adopt and think about. MWC is a meeting intensive event. Deals are done at this show. In 2019, I think the stat is $65 billion of deals were put together at the show. And so a big component of the booth will be a place for executives to come together and have private conversations. And so we're going to have that. So that's going to be a big piece of it. And I think the third part is driving education and thought leadership. And so there's going to be a whole, you know, talk track right? Tech topics, business topics customer case studies involve the hyperscalers and really start to educate the telco community around these new technologies. But there'll be shorter talks. They won't be like hour long keynotes. We're talking 15, 20 minutes. And I think one thing that we're going to do with you as you were just talking about with theCUBE is, you know MWC was the first big show to have to cancel with COVID I think in 2019, sorry, 2020, the the dates it's always the last Monday in February and and the rest of that week. And so that's like right at the beginning of that of the COVID stuff, Italy was just starting to take off. So it was one of the first shows that had to make a big call and decide to cancel, which they did. This is going to be one of the first shows that comes back online, post COVID right? And so I don't think things just snap back to the way that they used to be. I don't think we, as consumers are going to snap back to the way that we operating we're now used to being able to get curbside delivery from any restaurant in the city, right. I mean, it's just, it's just a sort of a different expectation. And so partnering with theCUBE, we really want to provide an experience that brings the virtual people into the booth. Typically in events like this you really have to be there to see it boosts are kind of like unveiled the day of the show. What's going on. One thing I'm trying to do is really educate people about what you can expect. What can you see? This is what it's going to look like. And so we're going to start to share some pictures of the booth of, of, you know, what it looks like. Number one, to drive excitement with the partners that are coming, right. Like you're going to be part of something really, really fabulous. I think number two attendees can wait, I don't know week of to make the decision to go. And so maybe if COVID continues to trend down and vaccines are, are picking up steam, maybe they're like it's safe for me to go and I want to go be a part of that. But I think from here on out we're going to have sort of that virtual experience. It's always going to be part of shows. And so we're going to experiment with you guys. We're going to have a live streaming event over the course of the, you know, all MWC. It's going to be a way for people who are unable to travel or, you know, can't afford it. COVID or whatever, see what's going on in the booth. And it's going to be everything from listen to a talk to watch what you guys are typically famous for, your awesome interviews. We're going to have a man on the street, you know, like you know, we're here at, at a demo station, take us through your little demo. We're going to have telepresence robots that people can reserve. And, you know, cruise to the booth, the robot can go to a talk. The robot can watch on this streaming thing the robot can go to a demo. The robot can go to a meeting and it's controlled by the the virtual attendees and so experimenting, right? Like how do we make this great for virtual people? How do we make the virtual people feel part of the physical? How do the physical people feel? The virtual people that are attending and really just make it feel like a community of both. So really excited >> That's super awesome. And I think one of the, first of all, thank you for having paying for everyone and including theCUBE in that but I think this speaks to the ecosystem of open you're bringing, you're creating an open ecosystem. And I think that is a huge thing. So for people who are at Mobile World Congress in Barcelona this is going to be a nice, safe place to hang space as well as get deals done and to be comfortable doing media center, we'll get you on the digital TV, but also you're also designing the first what I call the first hybrid experience not just having people, having on-demand videos on their website, connecting Barcelona with other parts of the World, with meetings and stories and content. I think that to me is going to be a great experiment slash upgrade. We'll see, we'll get to see it. >> Well, it was really, I mean, we all lived through 2020. I mean, some of the shows went on AWS's re-invent happened. Google did like a crazy nine week program. It's very lonely to participate in those virtual events right. You know, you kind of log on by herself. No, one's really tweeting about it. You're watching, you know, an event the event is great, but it was really lonely. And so, you know, and I think what people love about the physical events is we're together and we're networking and we're meeting people. And so, you know, I think continue to evolve that experience so that virtual is not as lonely. So we'll see, we'll see how it goes. >> No, I've got to say your, your vision is really aligned with us and others that are in this open innovation World. Because if you look at like theCUBE physical went away, we had no events. We did Q virtual, a new brand. It wasn't a pivot. It was an extension, a line extension of theCUBE. Now theCUBES coming back to the physical. We're going to bring that cube virtual to connect everybody. So this is it. And it just amplifies the value of the physical event. So if done right, is so much cooler. So, so that's cool. And what I want to ask you though on the physical side to kind of bring it back to physical is there's still going to be keynotes. There's still going to be talks at Mobile World Congress. And so I saw that schedule and I just saw last week GSMA announced you're going to be doing a keynote speech. That's amazing. So how did that happen? So give us the lowdown on the keynote that you're doing. >> I'm sure the entire industry is like that happened. And it probably has something to do with the back that I have one of the biggest booths at the space. I always, you know, put in a request to speak. I feel that I have really exciting message to share with the industry. Over the last I guess it's been 9 or 10 months. I really been trying to amplify, amplify my voice. I have a podcast, I have a newsletter I'm talking to execs. I have a list that I literally go down one by one stalking each executive of like have I talked to them like how I told them about like the power of the public cloud. And so I am super thankful that I have this opportunity to spread that this message and I'm, I'm planning a really epic talk, just I really want to shake the industry. And this is, this is my opportunity, right? This is my opportunity to stand on the biggest stage in our industry. And command a presence and send out my message. And I'm absolutely thrilled to go do it. And I hope I crush it. I hope it's like a mic drop experience and can't wait to do it. >> Well, we're looking forward to covering it. And we love the open vision. We love the idea of public cloud and the enablement and the disruption, because just like you got the deal so fast, you can move fast with modern applications with the cloud moving at cloud scale, complete content, game changer, so great stuff. So totally applaud that looking forward to, and we're we're here to cheer you on and, and and ask the tough questions. I do want to get to on Twitter yesterday though, you put out on tweetstorm on Twitter, about the plans kind of teasing out the booth. How you going to plan to build the booth, are you worried that you're opening up too much of the kimono here and opened up putting too much on the table because it's usually a secret Mobile World Congress is supposed to be secret, not publicly out there. What, what's the, you know >> Well, I mean, I think this is just a little bit of a change has happened post COVID, right. You know, people usually build their booth in and don't reveal it until the first day of the show. And it's kind of like this excitement to go see what is there, what's their big message. And what's the big reveal. And there's always fun stuff. I think this year is a little bit different. So at first, like I said, at first big event back. I think I need to create a little bit of excitement for people who are going and maybe entice people that maybe you should think about coming. I realize this is a super personal decision, right? It depends on where you are and the country and your, your health and your status. But, but if you can do it I want people to know that you're going to miss out. It's going to be super fun. So, um, so yeah. >> Well, let's take it. Let's take a look at the booth though. And that's why my next question, I want to see I know we have guys, do we have that, rendering, let's pull that up and let's talk this through. Let's go look at the rendering. So you can see here on the screen, take us through this. >> Yeah. So what we want to do is give the sense of, of cloud city, right? And that's what we're calling this space in cloud cities. There's in a city there's outdoor space. Like you see here, and then there's in indoor space. And indoors is for you where you work, where you buy, where you meet. And so you can see here on the left, the demo stations that would have different vendors displaying you know, and it kind of, it goes way back. I mean, what we're feeling like I said is like a football field, an American football field and the half or a European football field a pitch it's pretty, it's pretty extensive. And so we think we're going to have, I don't know, 20 30 vendors showing their, their different software. I think we're, we're scheduling or planning for about 24 different meeting rooms that we can schedule all COVID safe with the, with the space requirements in there, but on the out in that outdoor space, it would be where you learn right. The education and then I think we're going to have this fabulous booth for the, for theCUBE. It's going to look, It's just so amazing with the backdrop of this amazing building. And, you know, I think I underappreciated or didn't really realize, you know, how devastated the both the event planning industry has been from COVID as well as construction. You know, obviously when events were shut down these companies had to lay off thousands of workers. Some of the big firms have laid off 50% of their workforce. And those people, you know they didn't just go home and sit around. They, they had to come up with a livelihood and this people have pivoted into another job. And they're not really, I mean events aren't really back yet. So some of these firms are shrunk. You know, the manpower is, is severely reduced. But then I think on the other side is and you can see this in just housing construction. There's a lumber shortage, there's a shortage of materials. And so everything that we source for the booth pretty much has to come from Spain. And so when we look at the booth, you know, we have, we have a pretty significant ceiling. Well, it looks like the roof of the building. It's an engineering feat to do. That we're still working through the sure. Someone with a protractor is doing lots of math. You know, the glass, we have those huge beautiful glass spans in the front getting a glass that spans that height. I think it's, I think it's 18 feet. It's six meters tall. That's going to be hard things like the flooring. I want to have like hardwood, laminate flooring. So it looks like hardwood floors. Don't know if we can find them right there. Like, why don't you do carpet? I'm like, can you just check one more vendor? I really want my floor. So, so we'll see how it goes. And yeah, I, I think that sharing this plan, the trials and tribulations, like how can this small startup, right? That usually, you know, take over a space that usually takes nine months to plan, right? Who is this girl? What is she doing? How are they going to pull this off? You know, I think it's like, grab your popcorn and watch the train wreck or, you know, hero's journey. We get it done. >> Well, people are on clubhouse. They're bored, they want to get out. I think this is a case study. Mobile World Congress has a huge economic impact for the, as a show it's got its own little economy built around it. Impacts the, the country of Spain in Barcelona, the city, a great city. People love it. And so it certainly is notable and newsworthy. We will be following that story. I have to ask you more of a, kind of a tactical question. If you don't mind, while I have you here, can you talk about some of the vendors that are coming and the kinds of talks you're going to have inside the booth and and how do people get involved? You mentioned it's open to people who love open ran and open public cloud, open technologies. I mean, that's pretty much everybody that's cool and relevant, which is like almost the whole World now. So like, is it going to be a space, is there a criteria? How do people get involved? What's the collaboration formula. >> Yeah, no. I had been working on putting together a list of potential vendors. You'd be surprised, not everyone is, is as bullish as I am on the public cloud. And so there was a little bit of a filtering criteria, but otherwise anyone can come right enterprise software vendors in telco where their primary customer is a communications service provider. That's their software runs on the public cloud come on in, right. People using open man. And it's still a little sort of small band of cohorts that are really trying to drive this new technology forward. And, and they're growing up, going up against some of the biggest companies in telco, right? They're going up against Huawei. They're going up against Ericcson. Both those guys are, are very anti and then not really pro open rank because it's hugely disruptive to their business. And so, you know I'm pretty sure those guys are not psyched to see open ran you know, you know, become a thing in telco. And so it's really sort of about disruptive technologies that are that are in the, in the booth. And so, yeah, I'm paying for the space. I'm paying for the, build-out bring your demos bring your people, come with your marketing message and and let's, and let's build a community. And so we're talking to open ran vendors like Mavenir. Which is a pretty big name in the open ran, open ran space. I've been talking with parallel wireless and LTO star. Those are also great players, software vendors like Totogi, which is a talk that I did a little over a month ago about this new startup that has a web-scale charger that they're trying to put out there. Aria is another company that I'm really familiar with that has some cloud for software and then little tiny startups like Zquence, and some other up-and-comers that no one's heard of. So we're really excited to invite them into the booth. I've been secretly stalking Elon, Elon Musk and Starlink and SpaceX to be a part of it. And we'll see, right. I'm kind of, you know, using Twitter and whatever I can to, to reach out and see if they want to be a part of it. But yeah, it's kind of really open arms, not really excluded. >> Oh, Elon, Elon is very disruptive and you know, he reached out on, you can reach out to him on Twitter. He's accessible. I mean, you've got to break through, but he is got this antenna up for innovators. People who think differently. They love people who break down walls and markets floor open wins. I mean, we, we know there's a history we've been covering it. I've been involved in my career. People who bet against open, always lose it's happened in every single wave of innovation. So Elons gettable, lets get him. >> Who doesn't love Elon Musk. I mean, I think some people don't, I love him, he's my hero. I model a lot of the things that I do around, around his, his approach, his vision, right, 20 years ago or close to 20 years ago, 2003 he said he was going to put people on Mars. And I think people laughed at him for being like the PayPal guy and this guy's crazy. But every year he makes progress against his goals, right. We have a real landable rocket. He's doing a manned mission this week, a second man mission or third man mission. And the guy makes progress. And I think I'm on the same, same mission here. My mission is to move telco to the public cloud. I think it's a, it's a long journey, right? I think people are like, who's this girl and she's like 12 people, and what's your story? And I'm like, I don't care. I have a singular mission is a quest. I am not going to stop until I moved the industry to the public cloud. And I it's my life's mission. And I'm psyched to do it. >> Well, we love the mojo. We'd love your style. We'd love Elon Musk, his mugshot. And again, just to bring the dots together you have that same mindset, which has, you know, as people you know, love her, love or like Elon, he's a builder. Okay, he builds things and he delivers. So as you said, so know I really appreciate the work you're doing. I love your philosophy. We're in total agreement, open, open building. Doing it together as a collective, being part of something. This is what the World needs. You got a lot of great ideas in the works and we can't wait to hear them. And what you got coming up over the next 68 days. This is the first of many conversations together. Thank you so much >> Yeah, yeah, no, it's going to be so awesome. Thank you so much for having me. Psyched to talk to you about it. >> Okay Mobile World Congress is happening in Barcelona on the June 28th. It's going to be in person and it's going to be probably the biggest hybrid event to date. Be there, check out telcoDR and theCUBE and the space that they took over 14 years at the helm there. Ericcson had it, now it's TelcoDR. Danielle Royston, founder and CEO here with me from TelcoDR. Thanks for watching. (soft music)

Published Date : May 6 2021

SUMMARY :

And of course the CUBE I'm psyched to talk to you about And there's going to be a physical event I mean, this is, you know, Was it like, does the And I think we put the And, and the other thing that's notable of the booth of, of, you I think that to me is going to be a And so, you know, I think on the physical side to And it probably has something to do and the enablement and the disruption, I think I need to create So you can see here on the And so you can see here on I have to ask you more of a, And so, you know disruptive and you know, And I'm psyched to do it. And again, just to bring the dots together Psyched to talk to you about it. It's going to be in

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Juan Loaiza, Oracle | CUBE Conversation 2021


 

(upbeat music) >> The innovation around databases has exploded over the last few years. Not only do organizations continue to rely on database technology to manage their most mission critical business data. But new use cases have emerged that process and analyze unstructured data. They share data at scale, protect data, provide greater heterogeneity. New technologies are being injected into the database equation. Not just cloud which has been a huge force in the space, but also AI to drive better insights and automation, blockchain to protect data and provide better auditability, new file formats to expand the utility of database technology and more. Debates are bound as to who's the best number one, the fastest, the most cloudy, the least expensive, et cetera. But there is no debate, when it comes to leadership and mission critical database technologies. That status goes to Oracle. And with me to talk about the developments of database technology in the market is cube alum Juan Loaiza, who's executive vice president of Mission Critical Database Technology at Oracle. Juan always great to see you, thanks for making some time. >> Thanks, great to see you Dave, always a pleasure to join you. >> Yeah and I hope you have some time because they've got a lot of questions for you. (chuckles) I want to start with- >> All right I love questions. >> Good I want to start and we'll go deep if you're up for it. I want to start with the GoldenGate announcement. We're covering that recent announcement, the service on OCI. GoldenGate it's part of this your super high availability capabilities that Oracle is so well known for. What do we need to know about the new service and what it brings for your customers? >> Yeah, so first of all, GoldenGate is all about creating real time data throughout an enterprise. So it does replication, data integration, moving data into analytic workloads, streaming analytics of data, migrating of databases and making databases highly available. All those are use cases for real-time data movement. And GoldenGate is really the leading product in the market, has been for many years. We have about 80% of the global fortune 500 running GoldenGate today, in addition to thousands and thousands of smaller customers. So it is the premier data integration, replication, high availability, anything involving moving data in real time, GoldenGate is the premier platform. And so we've had that available as a product for many years. And what we just recently done is we've released it as a cloud service, as a fully managed and automated cloud service. So that's kind of the big new thing that's happening right now. >> So is that what's unique about this, is it's now a service, or there are other attributes that are unique to Oracle? >> Yeah, so the service is kind of the most basic part to it. But the big thing about the service is it makes this product dramatically easier to use. So traditionally the data integration, replication products, although very powerful, also are very complex to use. And one of the big benefits of the service is we've made a dramatically simpler. So not just super experts can use it, but anyone can use it. And also as part of releasing it as a cloud service, we've done a number of unique things including making it completely elastically scalable, pay per use and dynamic scalability. So just in time, real time scalability. So as your workload increases we automatically increase the throughput of GoldenGate. So previously you had to figure all this stuff out ahead of time. It was very static. All these products have been very static. Now it's completely dynamic a native cloud product and that's very unique in the market. >> So, I mean, from an availability standpoint, I guess IBM sort of has this with Db2 but it doesn't offer the heterogeneity that GoldenGate has. But at what about like AWS, Microsoft, Google, do they provide services like, like GoldenGate? >> There's really nothing like the GoldenGate service. When you're talking about people like Google and Azure, they really have do it yourself third-party products. So there'll be a third party data integration replication product, and it's kind of available in their marketplace and customers have to do everything. So it's basically a put it together, your own kit. And it's very complicated. I mean these data integration products have always been complicated, and they're even more complicated in the cloud, if you have to do everything yourself. Amazon has a product but it's really focused on basic data migration to their cloud. It doesn't have the same capabilities as Oracle has. It doesn't have the elasticity, it doesn't have pay peruse, so it's really not very clavy at all. >> Well, so I mean the biggest customers have always glommed onto GoldenGate because they need that super ultra high availability. And they're capable of do it yourself. So, tell us how this compares to two DIY. >> Yeah, so you have mentioned the big customers so you're absolutely right. The big customers have been big users of GoldenGate. Smaller customers or users as well, however, it's been challenging because it's complicated. Data integration has been a complicated area of data management. More and most complicated. And so one of the things this does, is that it expands the market. Makes it much dramatically easier for smaller companies that don't have as many it resources to use the product. Also, smaller companies obviously don't have as much data as the really large giants. So they don't have as much data throughput. So traditionally the price has been high for a small customer. But now, with pay per use in the cloud, it eliminates the two big blockers for smaller enterprises. Which are the costs, the high fixed costs and the complexity of the products. So in which, by the way, it's helpful for everyone also. And for big customers they've also struggled with elasticity. So sometimes a huge batch job will kick in, the rate of change increases and suddenly the replication product doesn't keep up. Because on-prem products aren't really very elastic. So it helps large customers as well. Everybody loves these reviews but the elasticity pay per use, on demand nature of it's really helpful for everybody. >> Well, and because it's delivered as a service I would imagine for the large customers that you're giving them more granularity, so they can apply it maybe for a single application, as opposed to trying to have to justify it across a whole suite. And because the cost is higher, but now if you're allowing me to pay by the drink, is that right? I could just sort of apply it in a more granular level. >> Yes, that's exactly right. It's really pay per use. You can use it as much or as little as you want. You just pay for what you use. And as I mentioned, it's not a static payment either. So if you have a lot of data loads going on and right now you pay a little more, at night when you have less going on, you pay a lot less. So you really just paying for what use. It's very easy to set it up for a single application or all your applications. >> How about for things like continuous replication or real-time analytics, is the service designed to support that? >> Yes, so that's the heritage of GoldenGate. GoldenGate has been around for decades and we've worked with some of the most demanding customers in the world on exactly those things. So real time data all over the enterprise is really the goal that everyone wants. Real-time data from OTP and to analytics, from one system to another system, and for availability. That is the key benefit of GoldenGate. And that's the key technology that we've been working on for decades. And now we have it very easy to use in the cloud. >> Well what would be the overheads associated with that? I mean, for instance, you've go it, you need a second copy. You need the other database copies, and where does it make sense to incur that overhead? Obviously the super high availability apps that can exploit real time. Think like fraud detection is the obvious one, but what else can you add there? >> Well, GoldenGate itself doesn't require any extra copies of anything. However, it does enable customers that want to create for example, an analytics system, a data warehouse, to feed data from all their systems in real time into that data warehouse for example. And it also enables the real-time capabilities, enable high availability and you can get high availability within the cloud with it, between on premises in the cloud, between clouds. Also, you can migrate data. Migrate databases without having to take them down. So all these capabilities are available now and they're very easy to use. >> Okay. Thanks for that clarification. What about autonomous? Is that on the roadmap or what you thinking? >> Yeah, the GoldenGate is essentially an autonomous service. And it works with the Oracle Autonomous Database. So you can both use it as a source for data and as a sink for data, as a place you're writing data. So for example, you can have an autonomous OTP database, that's replicating to another autonomous OTP database in real time. And both of them are replicating changes to the autonomous data warehouse. But it doesn't all have to be autonomous. You can have any mix of, autonomous not autonomous, on-prem in cloud, in anybody's cloud. So that's the beauty of GoldenGate, It's extremely flexible. >> Well, you mentioned the plasticity a couple of times. I mean, why is that so important that that GoldenGate on OCI gives you that elastic, whatever billing the auto-scaling talk, talk to me in terms of what that does for the customer. >> Yeah, there's really two big benefits. One benefit is it's very difficult to predict workloads. So normally on an on-prem configuration, you have to say, okay what is the max possible workload that's going to happen here? And then you have to buy the product, configure the product, get hardware, basically size, everything for that. And then if you guess wrong, you're either spending too much because you oversized it or you have a big data real-time problem. The data can't keep up with the real-time because you've undersized the configuration. So that's hard to do. So the beauty of elasticity and the dynamic elasticity, the pay per use, is you don't have to figure all this stuff out. So if you have more workload, we grow it automatically. If you have less workload, we shrink it automatically. And you don't have to guess ahead of time. You don't have to price ahead of time. So you, you just use what, what you use, right? You don't pay for something that you're not using. So it's a very big change in the whole model of how you use these data, replication, integration, high availability technologies. >> Well, I think I'm correct to say GoldenGate primarily has been for big companies. You mentioned that small companies can now take advantage of this service. We talked about the granularity. And I could definitely see, can they afford it? I guess this is part one and then, and then the other part of the question is, I can see GoldenGate really satisfying your on-prem customers and them taking advantage of it, but do you think this will attract new customers beyond your core? So two part question there. >> Yeah, absolutely. So small customers have been challenged by the complexity of data integration. And that's one of the great things about the cloud services is it's dramatically simpler. So Oracle manages everything. Oracle does the patching, the upgrades. Oracle does the monitoring. It takes care of the high availability of the product. So all that management, complexity, all the configuration set up, everything like that, that's all automated, that's owned by Oracle. So small customers were always challenged by the complexity of product, along with everything else that they had to do. And then the other of course benefit is small customers were challenged by the large fixed price. So now with pay per use, they pay only for what they use. It's really usable by easily by small customers also. So it really expands the market and makes it more broadly applicable. >> So kind of same answer for beyond your existing customer base, beyond the on-prem that that's kind of... You answered >> Right. >> my two part question with one answer, so that was pretty efficient, (chuckles) pun intended. So the bottom line for me and squinting through this announcement is you've got the heterogeneity piece with GoldenGate OCI and as such it's going to give you the capability to create what I'll call an architecturally coherent decentralized data mesh. Big on this data mesh these days, could have decentralized data. With the proviso then I going to be able to connect to OCI, which of course you can do with Azure or I guess you could bring cloud to a customer on prem, first of all, is this correct? And can we expect you over time to do this with AWS or other cloud providers? >> It can move data from Amazon or to Amazon. It can actually handle, any data wherever it lives. So, yeah, it's very flexible and it's really just the automation of all the management, that we're running in our public cloud But the data can be from anywhere to anywhere. >> Cool, all right, let's switch topics here a little bit. Just talk about some of the things that you've been working on, some of the innovation. I sat through your blockchain announcement, it was very cool. Of course I love anything blockchain and crypto, NFTs are exploding, so that Coinbase IPO. It's just really an exciting time out there. I think a lot of people don't really appreciate the innovation that's occurring. So you've been making a lot of big announcements last several months. You've been taking your R and D bringing it into product, So that's great, we love to always see that because that's where really the rubber meets the road. Just for the database side of the house, you announced 21c the next generation of the self-driving data warehouse, ADW, blockchain tables, now you got GoldenGate running on OCI. Take us inside the development organizations. What are the underlying drivers other than your boss. >> When we talk about our autonomous database, it is the mission critical Oracle database, but it's dramatically easier to do. So Oracle does all the management all on automation, but also we use machine learning to tune, and to make it highly available, and to make it highly secure. So that that's been one of our biggest products we've been working on for many years. And recently we enhanced our autonomous data warehouse taking it beyond being a data warehouse to complete a data analytics platform. So it includes things like ETL. So we built ETL into the autonomous data warehouse. We're building our GoldenGate replication into autonomous data warehousing. We built machine learning directly natively into the database. So now, if someone wants to run some machine learning they just run a machine learning queries. They no longer have to stand up a separate system. So a big move that we've been making is, taking it beyond just a database to a full analytic platform. And this goes beyond what anyone else in the industry is doing, because we have a lot more technology. So for example, the ML machine learning directly in the database, the ETL directly in the database. The data replication is directly in the database. All these things are very unique to Oracle. And they dramatically simplify for customers how they manage data. In addition to that, we've also been working in our database product. We've enhanced it tremendously. So our big goal there is to provide what we call it converged database. So everything you need, all the data types. Whether it's JSON, relational, spatial, graph, all that different kinds of data types, all the different kinds of workloads. Analytics, OTP, things like blockchain, microservices events, all built into the Oracle database, making it dramatically easier to both develop and deploy new applications. So those are some of our big, big goals. Make it simple, make it integrated. Take the complexity, we'll take on the complexity. So developers and customers find it easy to develop an easy to use. And we've made huge strides in all these areas in the last couple of years. >> That's awesome. I wonder if we could land on blockchain again for now it's kind of jogging, but sort of on crypto. Though you're not about crypto but you are about applying blockchain. Maybe you can help our audience understand what are some of the real use cases where blockchain tech can be used with Oracle database. >> Yeah, so that's a very interesting topic. As you mentioned, blockchain is very currently, we see a lot of cryptocurrencies. I distributed applications for blockchain. So in general, in the past, we've had two worlds. We've had the enterprise data management world and we've had the blockchain world. And these are very distinct, right? And on the blockchain side the applications have mostly centered around, distributed multi-party applications, right? So where you have multiple parties that all want to reach consensus and then that consensus is stored in a blockchain. So that's kind of been the focus of blockchain. And what we've done is very innovative. We're the first company to ever do this. Is we've taken the core architecture, ideas. And really a lot of it has to do with the cryptography of blockchain. And we've built, we've engineered that natively into the mainstream Oracle database. So now in mainstream Oracle database, we have blockchain technology built in. And it's very dramatically simpler to use. And the use cases, you asked about the use case, that's what we've done. And it's taken us about five years to do this. Now it's been released into the market in our mainstream 19c Oracle database. So the use case is different from the conventional blockchain use case. Which I mentioned was really multi-party consensus based apps. We're trying to make blockchain useful for mainstream, enterprise and government applications. So any kind of mainstream government application, or enterprise application. And that idea of blockchain, the core concept of blockchain, is it addresses a different kind of security problem. So when you look at conventional security, it's really trying to keep people out. So we have things like firewalls, passwords, networking cryption, data encryption. It's all about keeping bad people out of the data. And there's really two big problems that it doesn't address well. One problem is that there's always new security exploits being published. So you have hackers out there that are working overtime. Sometimes they're nation States that are trying to attack data providers. And every week, every month there's a new security exploit that's discovered and this happens all the time. So that's one big problem. So we're building up these elaborate walls of protection around our core data assets. And in the meantime, we have basically barbarians attacking on every side.(chuckles) And every once in a while, they get over the walls and this is just what's happening. So that's one big problem. And the second big problem is elicit changes made by people with credentials. So sometimes you have an insider in your, in your company. Whether it's an administrator or a sales person, a support person, that has valid credentials, but then uses those valid credentials in some illicit way. They go out and change somebody's data for their own gain. And even more common than that cause there's not that many bad guys inside the company to they exist, is stolen credentials. So what's happened in many cases is hackers or nation States will steal for example, administrative credentials and then use those administrative credentials to come into a system and steal data. So that's the kind of problem that is not well addressed by security mechanism. So if you have privileges security mechanism says, yeah you're fine. If somebody steals your privileges, again you get the pass through the gate. And so what we've done with blockchain is we've taken the cryptography elements of blockchain. We call it crypto secure data management. And we've built those into the Oracle database. So think of it this way. If someone actually makes it through over the walls that we built, and in into the core data, what we've done with that cryptographic technology of blockchain, is we've made that immutable. So you can't change it. So even if you make it over the gate you can't get into the core data assets and change those assets. And that's not built into Oracle databases is super easy to adopt. And I think it's going to really enhance and expand the community of people that can actually use that blockchain technology. >> I mean, that's awesome. I could talk all day about blockchain. And I mean, when you think about hackers, it's all there. They're all about ROI, value over cost. And if you can increase the denominator they're going to go somewhere else, right? Because the value will will decline. And this is really the intersection of software engineering cryptography. And I guess even when you bring crypto currency into it, it's like sort of the game theory. That's really kind of not what you're all about, but the first two pieces are really critical in terms of just next generation of raising that security hurdle. Love it. Now, go ahead. >> Yeah it's a different approach. I was just going to say, it's a different approach. Because think about trying to keep people out with things like passwords and firewalls, you can have basically bugs in that software that allow people to exploit and get in. When you're talking about cryptography, that's math, it's very difficult. I mean, you really can't fight pass math. Once the data is cryptographically protected on a blockchain, a hacker can't really do anything with that. It's just, math is math. There's nothing you can do to break it, right. It's very different from trying to get through some algorithm. That's really trying to keep you out. >> Awesome. I said, I could talk forever on this topic. But let me, let me go into some competitive dynamics. You recently announced Autonomous Data Warehouse. You've got service capabilities that are really trying to appeal to the line of business. I want to get your take on that announcement and specifically how you think it compares name names. I'm going to name names you don't have to. But Snowflake, obviously a lot of momentum in the marketplace. AWS with Redshift is doing very, very well. Obviously there are others. But those are two prominent ones that we've tracked in our data shows that have momentum. How do you compare? >> Yeah, so there's a number of different ways to look at the comparison. So the most simplest and straightforward is there's a lot more functionality in Oracle data warehousing. Oracle has been doing this for decades. We have a lot of built-in functionality. For example, machine learning natively built into the database makes it super easy to use. We have mixed workloads, we have spatial capabilities. We have graph capabilities. We have JSON capabilities. We have a microservice capabilities. We have-- So there's a lot more capabilities. So that's number one. Number two, our cloud service is dramatically more elastic. So with our cloud service all you really do, is you basically move the slide. You say hey, I want more resources, I want less resources. In fact, we'll do that automatically, that's called auto-scaling. In contrast when you look at people like Snowflake or Redshift they want you to stand up a new cluster. Hey you have some more workload on Monday, stand up another cluster and then we'll have two sets of clusters or maybe you'd want a third cluster, maybe you want a fourth cluster. So you end up with all these different systems which is how they scale. They say, hey, I can have multiple sets of servers access the same data. With Oracle you don't have to even think about those things. We auto scale, you get more workload. We just give it more resources. You don't even have to think about that. And then the other thing is we're looking at the whole data management end to end problem. So starting with capturing the data, moving the data in real time, transforming the data, loading the data, running machine learning and analytics on the data. Putting all kinds of data in a single place that you can do analytics on all of it together. And then having very rich screen capabilities for viewing the data, graphing the data, modeling the data, all those things. So it's all integrated. It makes it super easy to use. So a much easier, much more functionality and much more elastic than any of our competitors in the market. >> Interesting, thank you for those comments. I mean, it's a different world, right? I mean, you guys got all the market share, they got all the growth, those things over time, you've been around, you see it, they come together and you fight it out and may the best approach wins. >> So we'll be watching >> Yeah also I forgot to mention the obvious thing, which is Oracle runs everywhere. So you can run Oracle on premises. You can run Oracle on the public cloud. You can run what we call cloud at customer. Our competitors really are just public cloud only. So you customers don't get the choice of where they want to run their data warehouse. >> Now Juan a while ago I sat down with David foyer and Mark steamer. We reviewed how Gartner looks at the marketplace and it wasn't surprise that when it came to operational workloads, Oracle stood out. I mean, that's kind of an understatement relative to the major competitors. Most of our viewers, I don't think expected for instance Microsoft or AWS to be that far away from you. But at the same time, the database magic quadrant maybe didn't reflect that gap as widely. So there's some dissonance there with the detailed workload drill downs were dramatic. And I wonder what your take on the results. I mean, obviously you're happy with them. You came out leading in virtually every category or you will one and two, and some of that sort of not even non-mission critical operational stuff. But what can you add to my narrative there? >> Yeah, so Gartner, first of all, we're talking about cloud databases. >> Right. >> Right, so this is not on premises databases this is pure cloud databases. And what they did is they did two things. One is, the main thing was a technical rating of the databases, of the cloud databases. And, there's other vendors that have been had database in the cloud for longer than we have. But in the most recent Gartner analysis report, as you mentioned, Oracle came out on top for cloud database technology, in almost every single operational use case including things like Internet of Things, things like JSON data, variable data, analytics as well as a traditional OTP and mixed workloads. So Oracle was rated the highest technology which isn't a big surprise. We've been doing this for decades. Over 90% of the global fortune 500 run Oracle. And there's a reason, because this is what we're good at. This our core strength. Our availability, our security, our scalability, our functionality, both for OTP and analytics. All the capabilities, built-in machine learning, graph analytics, everything. So even when we compare narrowly things like Internet of Things or variable data against niche competitors that that's what all they do. We came up dramatically ahead. But what surprised a lot of people is how far ahead of some of the other cloud vendors like Amazon, like Azure, like Google, Oracle came out ahead in the cloud database category. So a lot of people think, well, some of these other pure cloud vendors must be ahead of Oracle in cloud database. But actually not. I mean, if you look at the Gartner analyst report, it was very clear. It was Oracle was dramatically ahead of their cloud database technologies with our cloud database. >> So I'm pretty much out of time but last question. I've had some interesting discussions lately and we've pointed out for years in our research that of course you're delivering the entire stack, the database, part of the infrastructure the applications, you have the whole engineered system strategy. And for the most part you're kind of unique in this regard. I mean, Dell just announced that it's spinning off VMware and it could have gone the other direction. And become more integrated hardware and software player, for the data center. But look, it's working for Dell based on the reaction, from the street post announcement. Cisco they got a hardware and software model that's sort of integrated but the company's value that peaked back in the .com boom, it's been very slow to bounce back. But my point is for these companies the street doesn't value, the integrated model. Oracle is kind of the exception. You know, it's at trading at all time highs, I know you're not going to comment on the stock price, but I guess in SAP until it missed it guided conservatively, was kind of on the good trajectory. But so I'm wondering, why do you think Oracle strategy resonates with investors, but not so much those companies? Is it, because you have the applications piece? I mean, maybe that's kind of my premise for, for SAP but what's your take? Why is it working for you? >> Well, okay. I think it's pretty simple, which is some of our competitors, for example, they might have a software product and a hardware product. But mostly those are acquired in their separate products that just happen to be in a portfolio. They are not a single company with a single vision and joint engineering going on. It's really, hey, I got the software on over here. I got the hardware over there, but they don't really talk to each other, they don't really work together. They're not trying to develop something where the stack is actually not just integrated but engineered together. And that is really the key. Oracle focuses on data management top to bottom. So we have everything from our ERP, CRM applications talking to our database, talking to our engineered systems, running in our cloud. And it's all completely engineered together. So Oracle doesn't just acquire these things and kind of glue them together. We actually engineer them and that's fundamentally the difference. You can buy two things and have them as two separate divisions in your company but it doesn't really get you a whole lot. >> Juan it's always a pleasure, I love these conversations and hope we can do more in the future. Really appreciate your time. Thanks for coming to the CUBE >> Pleasure, Dave nice to talk to you. >> All right keep it right there, everybody. This is Dave Vellante for theCUBE, we'll see you next time. (upbeat musiC)

Published Date : Apr 21 2021

SUMMARY :

of database technology in the market Thanks, great to see you Dave, Yeah and I hope you have some time about the new service So that's kind of the big new thing of the most basic part to it. but it doesn't offer the complicated in the cloud, Well, so I mean the biggest customers And so one of the things this does, And because the cost is higher, So if you have a lot And that's the key technology is the obvious one, And it also enables the Is that on the roadmap So that's the beauty of GoldenGate, that does for the customer. the pay per use, is you don't have of the question is, I can see GoldenGate So it really expands the market beyond the on-prem that that's kind of... So the bottom line for me and it's really just the of the self-driving data So for example, the ML but you are about applying blockchain. And the use cases, you of the game theory. Once the data is in the marketplace. So the most simplest and straightforward may the best approach wins. You can run Oracle on the public cloud. But at the same time, the Yeah, so Gartner, first of all, of the databases, of the cloud databases. And for the most part you're And that is really the key. Thanks for coming to the CUBE theCUBE, we'll see you next time.

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MWC1 Danielle Royston


 

(upbeat music) >> Hi everyone, welcome to this special CUBE conversation and kickoff preview of the Mobile World Congress, Barcelona event. It's a physical event that's going to be taking place in person. It will probably be the first hybrid big event, 68 days until the June 28th kickoff. You might've heard TelcoDR, Telco Disruptor is on a mission to move the Telco industry to the public cloud. And it's taken one of the biggest spaces this year from Ericsson, is the big story everyone's talking about. And of course theCUBE is excited to be there and broadcast and be a partner with TelcoDR. So I'm excited to bring on the founder and CEO of TelcoDR, Danielle Royston. Danielle great to see you. Thanks for coming on for this Mobile World Congress Preview. >> Thank you so much for having me. I'm psyched to talk to you about this, it's going to be great. >> So Ericsson always has the biggest booth 14 years, you're disrupting Barcelona, people are not sure it's going to be on or off. It's officially on, it's happening and there's going to be a physical event, we're coming out of COVID still a risky move. It's going to be a big hybrid event, it's going to be in person. Tell us the story. How did you guys come out of nowhere, a disruptor take the biggest real estate in the place and turn it into a community event, a news event, a media event, everything, tell us. >> Yeah, well, I think it was March 9th, a little over a month ago. Ericsson announced that they were pulling out of MWC and it's very analogous to what happened in 2020. They were one of the first vendors to bail as well. And it kind of started this like tidal wave of people saying, can't do it. And I think the distinction now is that, that was at the beginning of COVID, there's a lot of unknowns. Is it coming, is it not, is it safe, is it not? We're now, year 50 to three, four months into it. I think that when you look at where we are now, cases are trending down, the vaccine is up. And I think the legacy players were sort of backward looking. They're like, this is a repeat of 2020 it's not safe to go, we're going to pull out. And I'm like with the a hundred days to go, in the vaccine ramping, I think I see the different way. I think there's a really big opportunity. John Hoffman, CEO of the GSMA had put out a two page missive on LinkedIn where he was personally responding to questions, about how serious they were about making sure that the event was safe and could be held. And my view was this is going to happen. And with Ericsson pulling out, I mean this is hollowed ground. I mean, this is massively successful company that has customers literally trained like Skinner's chickens to come to the same spot every year. And now I get to put out my shingle right there and say welcome and show them the future. And instead of the legacy past and all the normal rhetoric that you hear from those sort of dinosaurs, Ericsson and Nokia, now they're going to hear about the public cloud. And I'm really excited for this opportunity. I think the ROI on this event is instant. And so it was a pretty easy decision. I think I thought about it for about 30 seconds. >> It's a real bold move. And again it's a risk that pays off if it happens, if it doesn't, didn't happen, but it's like the startups that put a Superbowl commercial off for the first time. It's a big hit and it's a big gamble that pays off huge. Take us through, how did it all happen? Did you just wake up and saw it was open? How did you know that it was open? Was it like, does an email go out and say, hey I got this huge space for 55 years. >> Well, I mean, it was big news. It was big news in the industry that they were pulling out and all other journalists were like, oh, here we go again. Everyone's going to bail, who's next, right? And everyone was sort of like building that sort of negative momentum energy. And I'm like, we got to squash this. So I put out a tweet on Twitter. I mean, I'm not the most followed person but I'm kind of known in Telco. And I was like, hey, GSMA, I'll take over the booth. And I don't think people even liked my tweet, right? Like no likes no retweets. I reached out to a couple of journalists. I'm like, let's do an interview, let's do a story. Everyone's like, we'll have you on the podcast, like in a month, I'm like, what's? So when John Hoffman had put out that letter I had connected to him. And so I was like, oh, I'm connected to the CEO of the GSMA. So I went out on LinkedIn and I referenced the story and I said, John Hoffman, I'll take over the booth. And I think about 30 minutes later he responded and said, let's do it. And I said, great, who do I talk to? And I was in touch with someone within a couple of hours. And I think we put the whole deal together in 48. And I think wrote the press release and announced it on Friday. So happened on Tuesday the 9th, announced by that Friday. And I really, I was like, GSMA, we've got to get this out, and we got to stop the negative momentum of the show, and get people to realize it's going to be different in June. This is going to happen, let's go do it. And so I think they're psyched that I stepped into the booth. It's a big booth it's 65,000 square feet. 6,000 square meters for the rest of the world that use the metric system. And I mean, that's huge. I mean, that's the size of a professional pitch in a football field, a soccer field. That's a one and a half football fields. It's a ton of space, it's a ton of space to fill up. >> I think what's interesting, as this points out that this new business model of being connected you were on LinkedIn, you connect to them, you get a deal done so fast. This is the direct to consumer as a start up, you're literally took over the Primo space, the best face in the area, so congratulations. And the other thing that's notable and why I'm excited to talk to you is that this kind of sets the table for the first global, what I call hybrid event. This will probably be a cornerstone case study in and of itself, because we're still kind of coming out of the pandemic. People are getting vaccinated, people want to fly, they want to get out of the house. You're partnering with theCUBE, and the CUBE 365 platform. And we love hybrid, we love doing events, theCUBE, that's what we do with video. Now, we're going to do a partnership with you to create this hybrid experience. What can people and guests who come to Barcelona or watch remotely expect? >> Yeah so, I think there's a couple of experiences that we're trying to drive in the booth. I think obviously demonstrations, I can't fill 65,000 square feet on my own. I'm a startup small company. And so I am inviting like-minded, forward thinking companies to join me in the booth. I'm paying for it providing a turnkey experience for those vendors. And so I think what we have in common is we're thinking about future technologies, like open ran on the network side and obviously public cloud which is a big part of my message. And so first and foremost, come and see the companies that are driving the change, the new technologies that are out there, and what's available for carriers to start to adopt and think about. MWC is a meeting intensive event. Deals are done at this show. In 2019, I think the stat is $65 billion of deals were put together at the show. And so a big component of the booth will be a place for executives to come together and have private conversations. And so we're going to have that. So that's going to be a big piece of it. And I think the third part is driving education and thought leadership. And so there's going to be a whole talk track, right? Tech topics, business topics, customer case studies, involve the hyperscalers, and really start to educate the telco community around these new technologies. But there'll be shorter talks. They won't be like hour long keynotes. We're talking 15, 20 minutes. And I think one thing that we're going to do with you as you were just talking about with the CUBE is, you know, MWC was the first big show to have to cancel with COVID, I think in 2019, sorry, 2020, the dates, it's always the last Monday in February and the rest of that week. And so that's like right at the beginning of the COVID stuff, Italy was just starting to take off. And so it was one of the first shows that had to make a big call and decide to cancel, which they did. This is going to be one of the first shows that comes back online post COVID, right? And so I don't think things just snap back to the way that they used to be. I don't think we as consumers are going to snap back to the way that we were operating, we're now used to being able to get curbside delivery from any restaurant in the city. I mean, it's just a sort of a different expectation. And so partnering with the CUBE, we really want to provide an experience that brings the virtual people into the booth. Typically in events like this, you really have to be there to see it. Booths are kind of like unveiled the day of the show, what's going on. One thing I'm trying to do is really educate people about what you can expect. What can you see? This is what it's going to look like. And so we're going to start to share some pictures of the booth of what it looks like. Number one, to drive excitement with the partners that are coming, right? Like you're going to be part of something really, really fabulous. I think number two, attendees can wait, I don't know week off, to make the decision to go. And so maybe if COVID continues to trend down and vaccines are picking up steam, maybe they're like it's safe for me to go and I want to go be a part of that. But I think from here on now we're going to have sort of that virtual experience. It's always going to be part of shows. And so we're going to experiment with you guys. We're going to have a live streaming event, over the course of all MWC. It's going to be a way for people who are unable to travel or can't afford it, COVID or whatever, see what's going on in the booth. And it's going to be everything from listen to a talk, to watch what you guys are typically famous for, your awesome interviews. We're going to have man on the street, like we're here at at a demo station, take us through your little demo. We're going to have telepresence robots that people can reserve. And cruise through the booth the robot can go to a talk. The robot can watch on this streaming thing, the robot can go to a demo. The robot can go to a meeting and it's controlled by the the virtual attendees. And so experimenting, right? Like how do we make this great for virtual people? How do we make the virtual people feel part of the physical? How do the physical people feel the virtual people that are attending and really just make it feel like a community or both. So, we're excited. >> That's super awesome, and first of all, thank you for having paying for everyone and including theCUBE in there. But I think this speaks to the ecosystem of open, you're creating an open ecosystem. And I think that is a huge thing. So for people who are at Mobile World Congress in Barcelona this is going to be a nice, safe place to hang space as well as get deals done. As we comfortable doing media center, we'll get you on the digital TV, but also you're also designing what I call the first hybrid experience, not just having people, having on-demand videos on their website, connecting Barcelona with other parts of the world, with media and stories and content. I think that to me is going to be a great experiment slash upgrade. We'll see, we'll get to see it how it goes. >> Well, it was really, I mean, we all lived through 2020. I mean, some of the shows went on, AWS's re-invent happened, Google did like a crazy nine week program. It's very lonely to participate in those virtual events. You kind of log on by ourselves. No one's really tweeting about it. You're watching an event, the event is great but it was really lonely. And so I think what people love about the physical events is we're together and we're networking and we're meeting people and so, I think continuing to evolve that experience so that virtual is not as lonely. So we'll see, we'll see how it goes. >> I got to say your vision is really aligned with us and others that are in this open innovation world. Because if you look at like theCUBE, physical went away, we had no events, we did CUBE Virtual, a new brand. It wasn't a pivot, it was an extension, a line extension of theCUBE. Now theCUBE's coming back to the physical, we're going to bring that CUBE Virtual to connect everybody. So this is it, and it just amplifies the value of the physical event. So if done right, it's so much cooler. So that's cool. And what I want to ask you on the physical side to kind of bring it back to physical is, there's still going to be keynotes, there's still going to be talks at Mobile World Congress, and so I saw that scheduled and I just saw last week, GSM may announced you're going to be doing a keynote speech. That's amazing, so, how did that happen? So give us the lowdown on the keynote that you're doing. >> I'm sure the entire industry is like that happened. And it probably has something to do with the fact that I have one of the biggest booths at the space. I always put in a request to speak. I feel that I have a really exciting message to share with the industry. Over the last, I guess it's been nine or 10 months, I really been trying to amplify my voice. I have a podcast, I have a newsletter, I'm talking to execs. I have a list that I literally go down one by one stalking each executive of like, have I talked to them? Like how I told them about like the power of the public cloud. And so I am super thankful that I have this opportunity to spread that this message and I'm planning a really epic talk. I really want to shake the industry And this is my opportunity, right? This is my opportunity to stand on the biggest stage in our industry and command a presence and send out my message. And I'm absolutely thrilled to go do it. And I hope I crush it, I hope it's like a mic drop experience. And can't wait to do it. >> Well, we're looking forward to covering it. And we love the open vision. We love the idea of public cloud and the enablement and the disruption. Because just like you got the deal so fast you can move fast with modern applications with the cloud, moving at cloud scale, complete content game changer, so great stuff. So totally applaud that looking forward to and we're here cheer you on and ask the tough questions. I do want to get to... On Twitter yesterday though, you put out on tweetstorm on Twitter about the plans kind of teasing out the booth, how are you going to plan to build the booth. Are you worried that you're opening up too much of the kimono here and putting too much on the table 'cause it's usually a secret. Mobile World Congress is supposed to be secret, not publicly out there. What's the-- >> Well, I mean, I think this is just a little bit of a change has happened post COVID, right. People usually build their booth at don't reveal it until the first day of the show and it's kind of like this excitement to go see what is their big message and what's the big reveal. And there's always fun stuff. I think this years will be different as a first, like I said, a first big event back. I think I need to create a little bit of excitement for people who are going and maybe entice people that maybe you should think about coming. I realized this is a super personal decision, right? It depends on where you are and the country and your health and your status. But if you can do it, I want people to know that you're going to miss out. It's going to be super fun. So, yeah. >> Let's take a look at the booth 'cause I'm sure my next question wants to see. I know we have guys, do we have that rendering... Let's pull that up and let's talk this through. Let's go look at the rendering. So you can see here on the screen... Take us through this. >> Yeah, so what we want to do is give the sense of of cloud city and that's what we're calling the space. In cloud city there's outdoor space, like you see here. And then there's an indoor space. And indoors is where you work, where you buy, where you meet. And so you can see here on the left, the demonstration that would have different vendors displaying and it goes way back. I mean, what we're feeling like I said is like a football field, an American football field and a half or a European football field, a pitch. It's pretty extensive. And so we think we're going to have, I don't know, 20, 30 vendors showing their different software. I think we're scheduling or planning for about 24 different meeting rooms that we can schedule. All COVID safe with the space requirements in there. But in that outdoor space, it would be where you learn, the education. And then I think we're going to have this fabulous booth for theCUBE. It's going to look just so amazing with the backdrop of this amazing building. And I think I underappreciated or didn't really realize how devastated the event planning industry has been from COVID as well as construction. Obviously when events were shut down, these companies had to lay off thousands of workers. Some of the big firms have laid off 50% of their workforce. And those people they didn't just go home and sit around, they had to come up with a livelihood and those people have pivoted into another job. And they're not really, I mean, events aren't really back yet. So some of these firms are shrunk. The manpower is severely reduced. But then I think on the other side is, and you can see this in just housing construction. There's a lumber shortage, there's a shortage of materials. And so everything that we source for the booth, pretty much has to come from Spain. And so when we look at the booth, we have a pretty significant ceiling, where it looks like the roof of the building. It's an engineering feat to do that we're still working through the... I'm sure someone with a protractor is doing lots of math. The glass, we have those huge beautiful glass spans in the front. Getting a glass that spans that height, I think it's 18 feet. It's six meters tall. That's going to be hard. Things like the flooring. I want to have like hardwood laminate flooring. So it looks like hardwood floors. Don't know if we can find them. There like, why don't you do carpet? I'm like, can you just check one more vendor. I really want my floor. So we'll see how it goes. And yeah, I think that sharing this plan, the trials and tribulations, like how can this small startup, take over a space that usually takes nine months to plan, right? Who is this girl? What is she doing? How are they going to pull this off? I think it's like, grab your popcorn and watch the train wreck or hero's journey. We get it done. And I'm obviously-- >> It's like keeping up with the Kardashians. It's the bachelor, it's theCUBE, reality TV show. We can keep track of everything. It's all the fun. >> No, totally. I don't know how many people would be interested in a reality TV show about how you build a booth but I find it absolutely fascinating. I think a lot of people have eyes on the GMA and MWC coming out of COVID and what does that look like, and what's the attendance like. And so I'm excited to share (murmurs) So, exact. >> Well, people are on clubhouse, they're bored, they want to get out. I think this is a case time. Mobile World Congress has a huge economic impact, as a show it's got its own little economy built around. It impacts the country of Spain in Barcelona, the city, a great city. People love it. And so it certainly is notable and newsworthy. We will be following that story. I have to ask you more kind of a tactical question if you don't mind, while I have you here. Can you talk about some of the vendors that are coming and the kinds of talks you're going to have inside the booth and how do people get involved? You mentioned it's open to people who love open ran and open public cloud, open technologies. I mean, that's pretty much everybody. That's cool and relevant, which is like almost the whole world now. Like, is it going to be a space as a criteria? How do people get involved? What's the collaboration formula? >> Yeah, no, I have been working on putting together a list of potential vendors. You'd be surprised, not everyone is as bullish as I am on the public cloud. And so there was a little bit of a filtering criteria but otherwise anyone can come. Enterprise software vendors in telco where their primary customer is communications service provider. That's their software runs on the public cloud, come on in. People using open ran. And it's still a little sort of small band of cohorts that are really trying to drive this new technology forward and they're going up against some of the biggest companies in telco, right? They're going up against Huawei, they're going up against Ericsson. Both those guys are very anti and they're not really pro open ran 'cause it's hugely disruptive to their business. And so I'm pretty sure those guys are not psyched to see open ran become a thing in telco. And so it's really sort of about disruptive technologies that are in the booth. And so yeah, I'm paying for the space, I'm paying for the build-out, bring your demos, bring your people, come with your marketing message and let's build a community. And so we're talking to open ran vendors like Mavenir which is a pretty big name in the open ran space. I've been talking with Parallel Wireless in LTO Star. Those are also great players. Software vendors like to Tutoki, which is a talk that I did a little over a month ago about this new startup that has a web-scale charger that they're trying to put out there. Auria is another company that I'm really familiar with that has some cloud for software. And in little tiny startups like Sequence and some other up-and-comers that no one's heard of. So we're really excited to invite them into the booth. I've been secretly stalking Elon Musk, and Starlink and Space X to be a part of it. And we'll see. I'm kind of using Twitter and whatever I can to reach out and see if they want to be a part of it. But yeah, it really open arms. Not really excluding-- >> Well, Elon is very disruptive and you can reach out to him on Twitter. He's accessible. I mean, you've got to break through and he's antenna up for innovators, people who think differently, they love people who break down walls and markets lower open wins. I mean, we know there's a history, we've been covering it. I've been involved in all my career. People who bet against open always lose. It's happened in every single wave of innovation. So Elon's gettable. Let's get him. >> Who doesn't love Elon Musk? I mean, I think some people don't, I love him. He's my hero. I model a lot of the things that I do around his approach, his vision. 20 years ago, or close to 20 years ago, 2003, he said he was going to put people on Mars. And I think people laughed at him for being like the PayPal guy and this guy is crazy, but every year he makes progress against his goals. We have a relandable rocket. He's doing a manned mission this week, the second man mission or third man mission. The guy makes progress. And I think I'm on the same mission here. My mission is to move Telco to the public cloud. I think it's a long journey, right? I think people are like, who is this girl? And she's like 12 people and what's her story. And I'm like, I don't care. I have a singular mission is a quest. I am not going to stop until I move the industry to the public cloud. And it's my life's mission and I'm psyched to do it. >> Well, we love the mojo, we love your style. We love Elon Musk's mojo. And again, just to bring the dots together you have that same mindset, which is, love like Elon, he's a builder. He builds things and he delivers. So as you said, so... Danielle, I really appreciate the work you're doing. I love your philosophy. We're in total agreement. Open building. Doing it together as a collective, being part of something? This is what the world needs. You got a lot of great ideas in the works and we can't wait to hear them. And what you got coming up over the next 68 days. This is the first of many conversations together. Thank you. >> Yeah, that's going to be so awesome. Thank you so much for having me. Psyched to talk to you about it. >> Okay. Mobile World Congress is happening in Barcelona on the June 28th. It's going to be in person and it's going to be probably the biggest hybrid event to date. Be there, check out TelcoDR and theCUBE and the space that they took over 14 years at the helm there. Ericson had it, now it's TelcoDR. Danielle Royston, founder and CEO here with me from TelcoDR. Thanks for watching. (upbeat music)

Published Date : Apr 21 2021

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AWS Executive Summit 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum Karthik NurAin. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a head, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going to this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they coordinate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap, uh, between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually whitening. >>So you've just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud. Uh, our, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud. Um, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion as with us, uh, that ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast, forwarded it to, uh, happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that capabilities together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and, and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that there's a need for the strategy is, like I said, COVID is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy. Hans is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the vehicles, uh, an organization or an enterprise is going to go to, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot. The more the experiment and the lower cost at which they experiment is going to help them experiment a lot and experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employee's weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that could create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing their complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult, uh, underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is good to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And there's this, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to that. You change. And, um, us leverages the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud first, we are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. >>And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Decatur wants to get to with this. We are going to simplify their operating model and organization by providing it flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough, uh, R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joint investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, they're seeing you actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in what economic forum that, that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years, they are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is going to come closer to the human lives. It's going to come from cloud pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's going to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, uh, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture. We say, let there be change as our, as a purpose. >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the world. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca night's stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green, the cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know that sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions, but what's this, what is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has profits and benefit the clients by helping reduce carbon emissions. >>Think about it this way. You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total ID emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. >>Wow, that's incredible. What the numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will be unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition data, the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. >>And here we're looking at cloud operators, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emissions and reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration, >>We know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migration? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is there today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls Royce, McLaren, DHL, and others, as part of the ventilator challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company essentially to have a sustainable development goals. And that's how we have parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about, uh, planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say yes. >>So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their readiness cloud with Accenture's cloud core strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million in interest users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is something that we have are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, we'll we'll drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would on expedience Accenture's experience with cloud migrations, we have seen 30 to 40% total cost of ownership savings. And it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>No, if you you're, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we're powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be our advantage. And now more than ever, Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook. And I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What, what, why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage this strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it legal, hold up, sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, uh, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second, uh, component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that it is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group, so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? >>Yeah, absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool was, and these capabilities and the best way to do that, isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are, are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where we're, in fact it is the culture. It is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and the kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake in whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a Maven. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Yes. Sorry. Arjun. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, uh, ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that Takeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Thank you. Yeah, it's been fun. Thanks Rebecca. >>And thank you for tuning into the cube. Virtual is coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for joining us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the front line, through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing, and I'm old clunky system that needed a technological, uh, reimagination. So what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and some of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space? That's appropriate, >>Helen. I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, we're like moving to a cloud environment. We would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, just us things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the fools. I wanted to operate in a way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last on, um, over the last five years, um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and things that, that enabled us today. Um, I'm from an Accenture perspective that allowed us to bring in a number of the different teams that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as the more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially an AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analyst to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, and really it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched we've done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing, >>Seen that kind of return on investment, because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front frontline also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Thank you. I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western new misplaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into both the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front Tai, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy. But so, because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. And the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. >>And I think this is certainly an and our cloud journey and, and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Centure gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very nice transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different and would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quilt. What's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and, uh, the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that they can kind of turn things off and on as quickly as we needed. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Right. So, yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current and bottom and setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes, uh, what a lot of agility and also work with a lot of collaboration with the, uh, lion team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, we want to hear it's all of us working together to make this happen. >>What were some of the learnings real quick journey there? >>So I think perspective, the key learnings were that, you know, uh, you know, work, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud. A lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get electric with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point in just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't been invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus start? >>Yeah. And at the start it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balance bit is, um, legacy infrastructure that is just going to retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction still the cloud percentage penetration? >>Sorry, I didn't, I didn't guys don't, but I, I was going to say it was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting onto the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like a non-athlete that is also, that's going to be the diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can start, start off. I think back when the decision was made and it was, Oh, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and an AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an NWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of AWS. And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well. AWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get there the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward. >>You know, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of building on what Stewart said. I think that the reason that we've had success and I guess the momentum is we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays. I spent a good year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment is more future proof. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market based, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up to speed in the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with >>Siddique, any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right? >>And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from essential. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz, maybe here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem. Johann, what was the problem you were trying to solve at shell? We go back a couple of years, we started summer 2017, where we had a meeting with the guys from exploration in shell, and the main problem they had, of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place and told him >>To, and we'll probably try to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about is summer 2017. And we said, okay, the only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment, that the, the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make an industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other last, uh, or I guess operators like the economics, like the tutorials, like the shepherds of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together and lots of other companies, we also need to look at, okay, how, how we organize that. >>Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So that's just over two years ago, we started an exercise for me called ODU. They kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if, if you have them and a new company coming along and say, I have this new application and he's access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space. They got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to equate a platform. So we could create an ecosystem out of companies to start a valving Schoff application on top of dev data platform across you might have a data platform, but you're only successful if have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things were first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company, but it would only be met. It would be managed the data structures by the ODI forum. Secondly, then put a, the data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications, because now you had access to the data. I've got the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less. >>And hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we're really looking at, uh, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be recent knowledge student to that environment operates support knowledge, do an environment. And of course, Amazon will be doing that to today's environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bug because we are anus. Then when the release feed comes to the market in Q1, next year of ODU have already started going to Audi production inside shell. But as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first we make it's a greatest solution because you start making a much more efficient use of your resources, which is already an important one. The second thing we're doing is also, we started ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy of growth. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and an open energy data platform, not just what I want to get into sleep. That's what new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technologies on top of that, to exploit the data, to meet again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. >>Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military, local banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data, we go to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend them to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from a falling guest data platform to an aniseed data platform. That's really what our objective is because the whole industry, if you look it over, look at our companies are all moving in. That same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into the other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly. But that same method that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years own objective is really in the next five years, you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world down here, you'll uncovers Liz Dennett. Thank you so much for coming on the cube virtual I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North America growth. Welcome back to you to trust and great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor capability. Kishor I want to start with you. So my nav is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation or the acceleration to cloud much faster. This platform that you're talking about has enabled and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs, and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how mine nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what client's business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of a collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my lab, we continue to enhance, uh, capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being taught advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what the internet brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the comm providers with a sustainability agenda of our clients. And so what we look into the way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies and all three months. >>Keisha, I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, you know, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my neck. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristan was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employers? >>Sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For mine, as I've been taught advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud navigate the complexity? We are roaring risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud >>Any platform that can take some of the guesswork out of the future. I'm I'm onboard with. Thank you so much, Tristin and Kishore. This has been a great conversation. >>Thank you. >>Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hey, welcome back to the cubes coverage of 80 us reinvent 2020 virtual centric executive summit. The two great guests here to break down the analysis of the relationship with cloud and essential Brian bowhead director ahead of a century 80. It was business group at Amazon web services. And Andy T a B G the M is essentially Amazon business group lead managing director at Accenture. Uh, I'm sure you're super busy and dealing with all the action, Brian. Great to see you. Thanks for coming on. So thank you. You guys essentially has been in the spotlight this week and all through the conference around this whole digital transformation, essentially as business group is celebrating its fifth anniversary. What's new, obviously the emphasis of next gen post COVID generation, highly digital transformation, a lot happening. You got your five-year anniversary, what's new. >>Yeah, it, you know, so if you look back, it's exciting. Um, you know, so it was five years ago. Uh, it was actually October where we, where we launched the Accenture AWS business group. And if we think back five years, I think we're still at the point where a lot of customers were making that transition from, you know, should I move to cloud to how do I move to cloud? Right? And so that was one of the reasons why we launched the business group. And since, since then, certainly we've seen that transition, right? Our conversations today are very much around how do I move to cloud, help me move, help me figure out the business case and then pull together all the different pieces so I can move more quickly, uh, you know, with less risk and really achieve my business outcomes. And I would say, you know, one of the things too, that's, that's really changed over the five years. >>And what we're seeing now is when we started, right, we were focused on migration data and IOT as the big three pillars that we launched with. And those are still incredibly important to us, but just the breadth of capability and frankly, the, the, the breadth of need that we're seeing from customers. And obviously as AWS has matured over the years and launched our new capabilities, we're Eva with Accenture and in the business group, we've broadened our capabilities and deepened our capabilities over the, over the last five years as well. For instance, this year with, with COVID, especially, it's really forced our customers to think differently about their own customers or their citizens, and how do they service those citizens? So we've seen a huge acceleration around customer engagement, right? And we powered that with Accenture customer engagement platform powered by ADA, Amazon connect. And so that's been a really big trend this year. And then, you know, that broadens our capability from just a technical discussion to one where we're now really reaching out and, and, um, and helping transform and modernize that customer and citizen experience as well, which has been exciting to see. >>Yeah, Andy, I want to get your thoughts here. We've been reporting and covering essentially for years. It's not like it's new to you guys. I mean, five years is a great anniversary. You know, check is good relationship, but you guys have been doing the work you've been on the trend line. And then this hits and Andy said on his keynote and I thought he said it beautifully. And he even said it to me in my one-on-one interview with them was it's on full display right now, the whole digital transformation, everything about it is on full display and you're either were prepared for it or you kind of word, and you can see who's there. You guys have been prepared. This is not new. So give us the update from your perspective, how you're taking advantage of this, of this massive shift, highly accelerated digital transformation. >>Well, I think, I think you can be prepared, but you've also got to be prepared to always sort of, I think what we're seeing in, in, um, in, in, in, in recent times and particularly 20 w what is it I think today there are, um, full sense of the enterprise workloads, the cloud, um, you know, that leaves 96 percentile now for him. Um, and I, over the next four to >>Five years, um, we're going to see that sort of, uh, acceleration to the, to the cloud pick up, um, this year is, as Andy touched on, I think, uh, uh, on Tuesday in his, I think the pandemic is a forcing function, uh, for companies to, to really pause and think about everything from, from, you know, how they, um, manage that technology to infrastructure, to just to carotenoids where the data sets to what insights and intelligence that getting from that data. And then eventually even to, to the talent, the talent they have in the organization and how they can be competitive, um, their culture, their culture of innovation, of invention and reinvention. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, it, it forces us, it forces AWS, it forces AEG to come together and think through how can we help create value for them? How can we help help them move from sort of just causing and rethinking to having real plans in an action and that taking them, uh, into, into implementation. And so that's, that's what we're working on. Um, I think over the next five years, we're looking to just continue to come together and help these, these companies get to the cloud and get the value from the cloud because it's beyond just getting to the cloud attached to them and living in the cloud and, and getting the value from it. >>It's interesting. Andy was saying, don't just put your toe in the water. You got to go beyond the toe in the water kind of approach. Um, I want to get to that large scale cause that's the big pickup this week that I kind of walked away with was it's large scale. Acceleration's not just toe in the water experimentation. Can you guys share, what's causing this large scale end to end enterprise transformation? And what are some of the success criteria have you seen for the folks who have done that? >>Yeah. And I'll, I'll, I'll start. And at the end you can buy a lawn. So, you know, it's interesting if I look back a year ago at re-invent and when I did the cube interview, then we were talking about how the ABG, we were starting to see this shift of customers. You know, we've been working with customers for years on a single of what I'll call a single-threaded programs, right. We can do a migration, we could do SAP, we can do a data program. And then even last year, we were really starting to see customers ask. The question is like, what kind of synergies and what kind of economies of scale do I get when I start bringing these different threads together, and also realizing that it's, you know, to innovate for the business and build new applications, new capabilities. Well, that then is going to inform what data you need to, to hydrate those applications, right? Which then informs your data strategy while a lot of that data is then also embedded in your underlying applications that sit on premises. So you should be thinking through how do you get those applications into the cloud? So you need to draw that line through all of those layers. And that was already starting last year. And so last year we launched the joint transformation program with AEG. And then, so we were ready when this year happened and then it was just an acceleration. So things have been happening faster than we anticipated, >>But we knew this was going to be happening. And luckily we've been in a really good position to help some of our customers really think through all those different layers of kind of pyramid as we've been calling it along with the talent and change pieces, which are also so important as you make this transformation to cloud >>Andy, what's the success factors. Andy Jassy came on stage during the partner day, a surprise fireside chat with Doug Hume and talking about this is really an opportunity for partners to, to change the business landscape with enablement from Amazon. You guys are in a pole position to do that in the marketplace. What's the success factors that you see, >>Um, really from three, three fronts, I'd say, um, w one is the people. Um, and, and I, I, again, I think Andy touched on sort of eight, uh, success factors, uh, early in the week. And for me, it's these three areas that it sort of boils down to these three areas. Um, one is the, the, the, the people, uh, from the leaders that it's really important to set those big, bold visions point the way. And then, and then, you know, set top down goals. How are we going to measure Z almost do get what you measure, um, to be, you know, beyond the leaders, to, to the right people in the right position across the company. We we're finding a key success factor for these end to end transformations is not just the leaders, but you haven't poached across the company, working in a, in a collaborative, shared, shared success model, um, and people who are not afraid to, to invent and fail. >>And so that takes me to perhaps the second point, which is the culture, um, it's important, uh, with finding for the right conditions to be set in the company that enabled, uh, people to move at pace, move at speed, be able to fail fast, um, keep things very, very simple and just keep iterating and that sort of culture of iteration and improvement versus seeking perfection is, is super important for, for success. And then the third part of maybe touch on is, is partners. Um, I think, you know, as we move forward over the next five years, we're going to see an increasing number of players in the ecosystem in the enterprise and state. Um, you're going to see more and more SAS providers. And so it's important for companies and our joint clients out there to pick partners like, um, like AWS or, or Accenture or others, but to pick partners who have all worked together and you have built solutions together, and that allows them to get speed to value quicker. It allows them to bring in pre-assembled solutions, um, and really just drive that transformation in a quicker, it sorts of manner. >>Yeah, that's a great point worth calling out, having that partnership model that's additive and has synergy in the cloud, because one of the things that came out of this this week, this year is reinvented, is there's new things going on in the public cloud, even though hybrid is an operating model, outpost and super relevant. There, there are benefits for being in the cloud and you've got partners API, for instance, and have microservices working together. This is all new, but I got, I got to ask that on that thread, Andy, where did you see your customers going? Because I think, you know, as you work backwards from the customers, you guys do, what's their needs, how do you see them? W you know, where's the puck going? Where can they skate where the puck's going, because you can almost look forward and say, okay, I've got to build modern apps. I got to do the digital transformation. Everything is a service. I get that, but what are they, what solutions are you building for them right now to get there? >>Yeah. And, and of course, with, with, you know, industries blurring and multiple companies, it's always hard to boil down to the exact situations, but you could probably look at it from a sort of a thematic lens. And what we're seeing is as the cloud transformation journey picks up, um, from us perspective, we've seen a material shift in the solutions and problems that we're trying to address with clients that they are asking for us, uh, to, to help, uh, address is no longer just the back office, where you're sort of looking at cost and efficiency and, um, uh, driving gains from that perspective. It's beyond that, it's now materially the top line. It's, how'd you get the driving to the, you know, speed to insights, how'd you get them decomposing, uh, their application set in order to derive those insights. Um, how'd you get them, um, to, to, um, uh, sort of adopt leading edge industry solutions that give them that jump start, uh, and that accelerant to winning the customers, winning the eyeballs. >>Um, and then, and then how'd, you help drive the customer experience. We're seeing a lot of push from clients, um, or ask for help on how do I optimize my customer experience in order to retain my eyeballs. And then how do I make sure I've got a soft self-learning ecosystem of play, um, where, uh, you know, it's not just a practical experience that I can sort of keep learning and iterating, um, how I treat my, my customers, um, and a lot of that, um, that still self-learning, that comes from, you know, putting in intelligence into your, into your systems, getting an AI and ML in there. And so, as a result of that work, we're seeing a lot of push and a lot of what we're doing, uh, is pouring investment into those areas. And then finally, maybe beyond the bottom line, and the top line is how do you harden that and protect that with, um, security and resilience? So I'll probably say those are the three areas. John, >>You know, the business model side, obviously the enablement is what Amazon has. Um, we see things like SAS factory coming on board and the partner network, obviously a century is a big, huge partner of you guys. Um, the business models there, you've got I, as, as doing great with chips, you have this data modeling this data opportunity to enable these modern apps. We heard about the partner strategy for me and D um, talking to me now about how can partners within even Accenture, w w what's the business model, um, side on your side that you're enabling this. Can you just share your thoughts on that? >>Yeah, yeah. And so it's, it's interesting. I think I'm going to build it and then build a little bit on some of the things that Andy really talked about there, right? And that we, if you think of that from the partnership, we are absolutely helping our customers with kind of that it modernization piece. And we're investing a lot and there's hard work that needs to get done there. And we're investing a lot as a partnership around the tools, the assets and the methodology. So in AWS and Accenture show up together as AEG, we are executing office single blueprint with a single set of assets, so we can move fast. So we're going to continue to do that with all the hybrid announcements from this past week, those get baked into that, that migration modernization theme, but the other really important piece here as we go up the stack, Andy mentioned it, right? >>The data piece, like so much of what we're talking about here is around data and insights. Right? I did a cube interview last week with, uh, Carl hick. Um, who's the CIO from Takeda. And if you hear Christophe Weber from Takeda talk, he talks about Takeda being a data company, data and insights company. So how do we, as a partnership, again, build the capabilities and the platforms like with Accenture's applied insights platform so that we can bootstrap and really accelerate our client's journey. And then finally, on the innovation on the business front, and Andy was touching on some of these, we are investing in industry solutions and accelerators, right? Because we know that at the end of the day, a lot of these are very similar. We're talking about ingesting data, using machine learning to provide insights and then taking action. So for instance, the cognitive insurance platform that we're working together on with Accenture, if they give out property and casualty claims and think about how do we enable touchless claims using machine learning and computer vision that can assess based on an image damage, and then be able to triage that and process it accordingly, right? >>Using all the latest machine learning capabilities from AWS with that deep, um, AI machine learning data science capability from Accenture, who knows all those algorithms that need to get built and build that library by doing that, we can really help these insurance companies accelerate their transformation around how they think about claims and how they can speed those claims on behalf of their policy holder. So that's an example of a, kind of like a bottom to top, uh, view of what we're doing in the partnership to address these new needs. >>That's awesome. Andy, I want to get back to your point about culture. You mentioned it twice now. Um, talent is a big part of the game here. Andy Jassy referenced Lambda. The next generation developers were using Lambda. He talked about CIO stories around, they didn't move fast enough. They lost three years. A new person came in and made it go faster. This is a new, this is a time for a certain kind of, um, uh, professional and individual, um, to, to be part of, um, this next generation. What's the talent strategy you guys have to attract and attain the best and retain the people. How do you do it? >>Um, you know, it's, it's, um, it's an interesting one. It's, it's, it's oftentimes a, it's, it's a significant point and often overlooked. Um, you know, people, people really matter and getting the right people, um, in not just in AWS or it, but then in our customers is super important. We often find that much of our discussions with, with our clients is centered around that. And it's really a key ingredient. As you touched on, you need people who are willing to embrace change, but also people who are willing to create new, um, to invent new, to reinvent, um, and to, to keep it very simple. Um, w we're we're we're seeing increasingly that you need people that have a sort of deep learning and a deep, uh, or deep desire to keep learning and to be very curious as, as they go along. Most of all, though, I find that, um, having people who are not willing or not afraid to fail is critical, absolutely critical. Um, and I think that that's, that's, uh, a necessary ingredient that we're seeing, um, our clients needing more off, um, because if you can't start and, and, and you can't iterate, um, you know, for fear of failure, you're in trouble. And, and I think Andy touched on that you, you know, where that CIO, that you referred to last three years, um, and so you really do need people who are willing to start not afraid to start, uh, and, uh, and not afraid to lead >>Was a gut check there. I just say, you guys have a great team over there. Everyone at the center I've interviewed strong, talented, and not afraid to lean in and, and into the trends. Um, I got to ask on that front cloud first was something that was a big strategic focus for Accenture. How does that fit into your business group? That's an Amazon focused, obviously they're cloud, and now hybrid everywhere, as I say, um, how does that all work it out? >>We're super excited about our cloud first initiative, and I think it fits it, um, really, uh, perfectly it's it's, it's what we needed. It's, it's, it's a, it's another accelerant. Um, if you think of count first, what we're doing is we're, we're putting together, um, uh, you know, capability set that will help enable him to and transformations as Brian touched on, you know, help companies move from just, you know, migrating to, to, to modernizing, to driving insights, to bringing in change, um, and, and, and helping on that, on that talent side. So that's sort of component number one is how does Accenture bring the best, uh, end to end transformation capabilities to our clients? Number two is perhaps, you know, how do we, um, uh, bring together pre-assembled as Brian touched on pre-assembled industry offerings to help as an accelerant, uh, for our, for our customers three years, as we touched on earlier is, is that sort of partnership with the ecosystem. >>We're going to see an increasing number of SAS providers in an estate, in the enterprise of snakes out there. And so, you know, panto wild cloud first, and our ABG strategy is to increase our touch points in our integrations and our solutions and our offerings with the ecosystem partners out there, the ISP partners out, then the SAS providers out there. And then number four is really about, you know, how do we, um, extend the definition of the cloud? I think oftentimes people thought of the cloud just as sort of on-prem and prem. Um, but, but as Andy touched on earlier this week, you know, you've, you've got this concept of hybrid cloud and that in itself, um, uh, is, is, is, you know, being redefined as well. You know, when you've got the intelligent edge and you've got various forms of the edge. Um, so that's the fourth part of, of, uh, of occupied for strategy. And for us was super excited because all of that is highly relevant for ABG, as we look to build those capabilities as industry solutions and others, and as when to enable our customers, but also how we, you know, as we, as we look to extend how we go to market, I'll join tele PS, uh, in, uh, in our respective skews and products. >>Well, what's clear now is that people now realize that if you contain that complexity, the upside is massive. And that's great opportunity for you guys. We got to get to the final question for you guys to weigh in on, as we wrap up next five years, Brian, Andy weigh in, how do you see that playing out? What do you see this exciting, um, for the partnership and the cloud first cloud, everywhere cloud opportunities share some perspective. >>Yeah, I, I think, you know, just kinda building on that cloud first, right? What cloud first, and we were super excited when cloud first was announced and you know, what it signals to the market and what we're seeing in our customers, which has cloud really permeates everything that we're doing now. Um, and so all aspects of the business will get infused with cloud in some ways, you know, it, it touches on, on all pieces. And I think what we're going to see is just a continued acceleration and getting much more efficient about pulling together the disparate, what had been disparate pieces of these transformations, and then using automation using machine learning to go faster. Right? And so, as we started thinking about the stack, right, well, we're going to get, I know we are, as a partnership is we're already investing there and getting better and more efficient every day as the migration pieces and the moving the assets to the cloud are just going to continue to get more automated, more efficient. And those will become the economic engines that allow us to fund the differentiated, innovative activities up the stack. So I'm excited to see us kind of invest to make those, those, um, those bets accelerated for customers so that we can free up capital and resources to invest where it's going to drive the most outcome for their end customers. And I think that's going to be a big focus and that's going to have the industry, um, you know, focus. It's going to be making sure that we can >>Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, but then Andy's also touched on it bringing in ecosystem partners, right? I mean, one of the most exciting wins we had this year, and this year of COVID is looking at the universe, looking at Massachusetts, the COVID track and trace solution that we put in place is a partnership between Accenture, AWS, and Salesforce, right? So again, bringing together three really leading partners who can deliver value for our customers. I think we're going to see a lot more of that as customers look to partnerships like this, to help them figure out how to bring together the best of the ecosystem to drive solutions. So I think we're going to see more of that as well. >>All right, Andy final word, your take >>Thinks of innovation is, is picking up, um, dismiss things are just going faster and faster. I'm just super excited and looking forward to the next five years as, as you know, the technology invention, um, comes out and continues to sort of set new standards from AWS. Um, and as we, as Accenture wringing, our industry capabilities, we marry the two. We, we go and help our customers super exciting time. >>Well, congratulations on the partnership. I want to say thank you to you guys, because I've reported a few times some stories around real successes around this COVID pandemic that you guys worked together on with Amazon that really changed people's lives. Uh, so congratulations on that too as well. I want to call that out. Thanks for coming >>Up. Thank you. Thanks for coming on. >>Okay. This is the cubes coverage, essentially. AWS partnership, part of a century executive summit at Atrius reinvent 2020 I'm John for your host. Thanks. >>You're watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hello, and welcome back to the cubes coverage of AWS reinvent 2020. This is special programming for the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective of this year's reinvent conference, as it respects the customers' digital transformation. Brian Bohan is the director and head of a center. ADA was business group at Amazon web services. Brian, great to see you. And Chris Wegman is the, uh, center, uh, Amazon business group technology lead at Accenture. Um, guys, this is about technology vision, this, this conversation, um, Chris, I want to start with you because you, Andy Jackson's keynote, you heard about the strategy of digital transformation, how you gotta lean into it. You gotta have the guts to go for it, and you got to decompose. He went everywhere. So what, what did you hear? What was striking about the keynote? Because he covered a lot of topics. Yeah. You know, it >>Was Epic, uh, as always for Mandy, a lot of topics, a lot to cover in the three hours. Uh, there was a couple of things that stood out for me, first of all, hybrid, uh, the concept, the new concept of hybrid and how Andy talked about it, you know, uh, bringing the compute and the power to all parts of the enterprise, uh, whether it be at the edge or are in the big public cloud, uh, whether it be in an outpost or wherever it might be right with containerization now, uh, you know, being able to do, uh, Amazon containerization in my data center and that that's, that's awesome. I think that's gonna make a big difference, all that being underneath the Amazon, uh, console and billing and things like that, which is great. Uh, I'll also say the, the chips, right. And I know compute is always something that, you know, we always kind of take for granted, but I think again, this year, uh, Amazon and Andy really focused on what they're doing with the chips and PR and compute, and the compute is still at the heart of everything in cloud. And that continued advancement is, is making an impact and will make a continue to make a big impact. >>Yeah, I would agree. I think one of the things that really, I mean, the container thing was, I think really kind of a nuanced point when you got Deepak sing on the opening day with Andy Jassy and he's, he runs a container group over there, you know, small little team he's on the front and front stage. That really is the key to the hybrid. And I think this showcases this new layer and taking advantage of the graviton two chips that, which I thought was huge. Brian, this is really a key part of the platform change, not change, but the continuation of AWS higher level servers building blocks that provide more capabilities, heavy lifting as they say, but the new services that are coming on top really speaks to hybrid and speaks to the edge. >>It does. Yeah. And it, it, you know, I think like Andy talks about, and we talk about, I, you know, we really want to provide choice to our customers, uh, first and foremost, and you can see that and they re uh, services. We have, we can see it in the, the hybrid options that Chris talked about, being able to run your containers through ECS or EKS anywhere I just get to the customer's choice. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will certainly outpost. Um, right. So now I'll post those launched last year, but then with the new form factors, uh, and then you look at services like Panorama, right? Being able to take computer vision and embed machine learning and computer vision, and do that as a managed capability at the edge, um, for customers. >>And so we see this across a number of industries. And so what we're really thinking about is customers no longer have to make trade-offs and have to think about those, those choices that they can really deploy, uh, natively in the cloud. And then they can take those capabilities, train those models, and then deploy them where they need to, whether that's on premises or at the edge, you know, whether it be in a factory or retail environment. When we start, I think we're really well positioned when, um, you know, hopefully next year we started seeing the travel industry rebound, um, and the, the need, you know, more than ever really to, uh, to kind of rethink about how we kind of monitor and make those environments safe. Having this kind of capability at the edge is really going to help our customers as, as we come out of this year and hopefully rebound next year. >>Yeah. Chris, I want to go back to you for a second. It's hard to hard to pick your favorite innovation from the keynote, because, you know, just reminded me that Brian just reminded me of some things I forgot happened. It was like a buffet of innovation. Some keynotes have one or two, it was like 20, you got the industrial piece that was huge. Computer vision machine learning. That's just a game changer. The connect thing came out of nowhere, in my opinion, I mean, it's a call center technology. This is boring as hell. What are you gonna do with that? It turns out it's a game changer. It's not about the calls with the contact and that's discern intermediating, um, in the stack as well. So again, a feature that looks old is actually new and relevant. What's your, what was your favorite, um, innovation? >>Uh, it it's, it's, it's hard to say. I will say my personal favorite was the, the maca last. I, I just, I think that is a phenomenal, um, uh, just addition, right? And the fact that AWS is, has worked with Apple to integrate the Nitra chip into, into, uh, you know, the iMac and offer that out. Um, you know, a lot of people are doing development, uh, on for ILS and that stuff. And that there's just gonna be a huge benefit, uh, for the development teams. But, you know, I will say, I'll come back to connect you. You mentioned it. Um, you know, but you're right. It was a, it's a boring area, but it's an area that we've seen huge success with since, since connect was launched and the additional features and the Amazon continues to bring, you know, um, obviously with, with the pandemic and now that, you know, customer engagement through the phone, uh, through omni-channel has just been critical for companies, right. >>And to be able to have those agents at home, working from home versus being in the office, it was a huge, huge advantage for, for several customers that are using connect. You know, we, we did some great stuff with some different customers, but the continue technology, like you said, the, you know, the call translation and during a call to be able to pop up those key words and have a, have a supervisor, listen is awesome. And a lot of that was some of that was already being done, but we were stitching multiple services together. Now that's right out of the box. Um, and that Google's location is only going to make that go faster and make us to be able to innovate faster for that piece of the business. >>It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, systems of engagement. If you look at the call center and the connect thing, what got my attention was not only the model of disintermediating, that part of the engagement in the stack, but what actually cloud does to something that's a feature or something that could be an element, like say, call center, you old days of, you know, calling an 800 number, getting some support you got in chip, you have machine learning, you actually have stuff in the, in the stack that actually makes that different now. So you w you know, the thing that impressed me was Andy was saying, you could have machine learning, detect pauses, voice inflections. So now you have technology making that more relevant and better and different. So a lot going on, this is just one example of many things that are happening from a disruption innovation standpoint. W what do you guys, what do you guys think about that? And is that like getting it right? Can you share it? >>I think, I think, I think you are right. And I think what's implied there and what you're saying, and even in the, you know, the macro S example is the ability if we're talking about features, right. Which by themselves, you're saying, Oh, wow, what's, what's so unique about that, but because it's on AWS and now, because whether you're a developer working on, you know, w with Mac iOS and you have access to the 175 plus services, that you can then weave into your new applications, talk about the connect scenario. Now we're embedding that kind of inference and machine learning to do what you say, but then your data Lake is also most likely running in AWS, right? And then the other channels, whether they be mobile channels or web channels, or in store physical channels, that data can be captured in that same machine learning could be applied there to get that full picture across the spectrum. Right? So that's the, that's the power of bringing together on AWS to access to all those different capabilities of services, and then also the where the data is, and pulling all that together, that for that end to end view, okay, >>You guys give some examples of work you've done together. I know this stuff we've reported on. Um, in the last session we talked about some of the connect stuff, but that kind of encapsulates where this, where this is all going with respect to the tech. >>Yeah. I think one of the, you know, it was called out on Doug's partner summit was, you know, is there a, uh, an SAP data Lake accelerator, right? Almost every enterprise has SAP, right. And SAP getting data out of SAP has always been a challenge, right. Um, whether it be through, you know, data warehouses and AWS, sorry, SAP BW, you know, what we've focused on is, is getting that data when you're on have SAP on AWS getting that data into the data Lake, right. And getting it into, into a model that you can pull the value out of the customers can pull the value out, use those AI models. Um, so that was one thing we worked on in the last 12 months, super excited about seeing great success with customers. Um, you know, a lot of customers had ideas. They want to do this. They had different models. What we've done is, is made it very, uh, simplified, uh, framework that allows customers to do it very quickly, get the data out there and start getting value out of it and iterating on that data. Um, we saw customers are spending way too much time trying to stitch it all together and trying to get it to work technically. Uh, and we've now cut all that out and they can immediately start getting down to, to the data and taking advantage of those, those different, um, services are out there by AWS. >>Brian, you want to weigh in as things you see as relevant, um, builds that you guys done together that kind of tease out the future and connect the dots to what's coming. >>Uh, I, you know, I'm going to use a customer example. Uh, we worked with, um, and it just came out with, with Unilever around their blue air connected, smart air purifier. And what I think is interesting about that, I think it touches on some of the themes we're talking about, as well as some of the themes we talked about in the last session, which is we started that program before the pandemic. Um, and, but, you know, Unilever recognized that they needed to differentiate their product in the marketplace, move to more of a services oriented business, which we're seeing as a trend. We, uh, we enabled this capability. So now it's a smart air purifier that can be remote manage. And now in the pandemic head, they are in a really good position, obviously with a very relevant product and capability, um, to be used. And so that data then, as we were talking about is going to reside on the cloud. And so the learning that can now happen about usage and about, you know, filter changes, et cetera, can find its way back into future iterations of that valve, that product. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, like in SAP, how do we bring those in and then start learning from that data so that we can get better on our future iterations? >>Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, uh, talked about partnerships within a century and working with other folks. I want to take that now on the technical side, because one of the things that we heard from, um, Doug's, um, keynote and that during the partner day was integrations and data were two big themes. When you're in the cloud, technically the integrations are different. You're going to get unique things in the public cloud that you're just not going to get on premise access to other cloud native technologies and companies. How has that, how do you see the partnering of Accenture with people within your ecosystem and how the data and the integration play together? What's your vision? >>Yeah, I think there's two parts of it. You know, one there's from a commercial standpoint, right? So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, right? That marketplace is now bringing together this ecosystem, uh, in a very easy way to consume by the customers, uh, and by the users and bringing multiple partners together. And we're working with our ecosystem to put more products out in the marketplace that are integrated together, uh, already. Um, you know, I think one from a technical perspective though, you know, if you look at Salesforce, you know, we talked a little earlier about connect another good example, technically underneath the covers, how we've integrated connect and Salesforce, some of it being prebuilt by AWS and Salesforce, other things that we've added on top of it, um, I think are good examples. And I think as these ecosystems, these IFCs put their products out there and start exposing more and more API APIs, uh, on the Amazon platform, make opening it up, having those, those prebuilt network connections there between, you know, the different VPCs and the different areas within, within a customer's network. >>Um, and having them, having that all opened up and connected and having all that networking done underneath the covers. You know, it's one thing to call the API APIs. It's one thing to have access to those. And that's been a big focus of a lot of, you know, ISBNs and customers to build those API APIs and expose them, but having that network infrastructure and being able to stay within the cloud within AWS to make those connections, the past that data, we always talk about scale, right? It's one thing if I just need to pass like a, you know, a simple user ID back and forth, right? That's, that's fine. We're not talking massive data sets, whether it be seismic data or whatever it be passing those of those large, those large data sets between customers across the Amazon network is going to, is going to open up the world. >>Yeah. I see huge possibilities there and love to keep on this story. I think it's going to be important and something to keep track of. I'm sure you guys will be on top of it. You know, one of the things I want to, um, dig into with you guys now is Andy had kind of this philosophy philosophical thing in his keynote, talk about societal change and how tough the pandemic is. Everything's on full display. Um, and this kind of brings out kind of like where we are and the truth. You look at the truth, it's a virtual event. I mean, it's a website and you got some sessions out there with doing remote best weekend. Um, and you've got software and you've got technology and, you know, the concept of a mechanism it's software, it does something, it does a purpose. Essentially. You guys have a concept called living systems where growth strategy powered by technology. How do you take the concept of a, of a living organism or a system and replace the mechanism, staleness of computing and software. And this is kind of an interesting, because we're on the cusp of a, of a major inflection point post COVID. I get the digital transformation being slow that's yes, that's happening. There's other things going on in society. What do you guys think about this living systems concept? >>Yeah, so I, you know, I'll start, but, you know, I think the living system concept, um, you know, it started out very much thinking about how do you rapidly change the system, right? And, and because of cloud, because of, of dev ops, because of, you know, all these software technologies and processes that we've created, you know, that's where it started it, making it much easier to make it a much faster being able to change rapidly, but you're right. I think as you now bring in more technologies, the AI technology self-healing technologies, again, you're hurting Indian in his keynote, talk about, you know, the, the systems and services they're building to the tech problems and, and, and, and give, uh, resolve those problems. Right. Obviously automation is a big part of that living systems, you know, being able to bring that all together and to be able to react in real time to either what a customer, you know, asks, um, you know, either through the AI models that have been generated and turning those AI models around much faster, um, and being able to get all the information that came came in in the last 20 minutes, right. >>You know, society's moving fast and changing fast. And, you know, even in one part of the world, if, um, something, you know, in 10 minutes can change and being able to have systems to react to that, learn from that and be able to pass that on to the next country, especially in this world with COVID and, you know, things changing very quickly with quickly and, and, and, um, diagnosis and, and, um, medical response, all that so quickly to be able to react to that and have systems pass that information learned from that information is going to be critical. >>That's awesome. Brian, one of the things that comes up every year is, Oh, the cloud scalable this year. I think, you know, we've, we've talked on the cube before, uh, years ago, certainly with the censure and Amazon, I think it was like three or four years ago. Yeah. The clouds horizontally scalable, but vertically specialized at the application layer. But if you look at the data Lake stuff that you guys have been doing, where you have machine learning, the data's horizontally scalable, and then you got the specialization in the app changes that changes the whole vertical thing. Like you don't need to have a whole vertical solution or do you, so how has this year's um, cloud news impacted vertical industries because it used to be, Oh, the oil and gas financial services. They've got a team for that. We've got a stack for that. Not anymore. Is it going away? What's changing. Wow. >>I, you know, I think it's a really good question. And I don't think, I think what we're saying, and I was just on a call this morning talking about banking and capital markets. And I do think the, you know, the, the challenges are still pretty sector specific. Um, but what we do see is the, the kind of commonality, when we start looking at the, and we talked about it as the industry solutions that we're building as a partnership, most of them follow the pattern of ingesting data, analyzing that data, and then being able to, uh, provide insights and an actions. Right. So if you think about creating that yeah. That kind of common chassis of that ingest the data Lake and then the machine learning, can you talk about, you know, the announces around SageMaker and being able to manage these models, what changes then really are the very specific industries algorithms that you're, you're, you're writing right within that framework. And so we're doing a lot in connect is a good example of this too, where you look at it. Yeah. Customer service is a horizontal capability that we're building out, but then when you stop it into insurance or retail banking or utilities, there are nuances then that we then extend and build so that we meet the unique needs of those, those industries. And that's usually around those, those models. >>Yeah. And I think this year was the first reinvented. I saw real products coming out that actually solve that problem. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning directly in, and users don't even know it's in there. I mean, Christmas is kind of where it's going. Right. I mean, >>Yeah. Announcements. Right. How many, how many announcements where machine learning is just embedded in? I mean, so, you know, code guru, uh, dev ops guru Panorama, we talked about, it's just, it's just there. >>Yeah. I mean, having that knowledge about the linguistics and the metadata, knowing the, the business logic, those are important specific use cases for the vertical and you can get to it faster. Right. Chris, how is this changing on the tech side, your perspective? Yeah. >>You know, I keep coming back to, you know, AWS and cloud makes it easier, right? None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, but you know, what Amazon continues to do is make it easier to consume by the developer, by the, by the customer and to actually embedded into applications much easier than it would be if I had to go set up the stack and build it all on that and, and, and, uh, embed it. Right. So it's, shortcutting that process. And again, as these products continue to mature, right. And some of the stuff is embedded, um, it makes that process so much faster. Uh, it makes it reduces the amount of work required by the developers, uh, the engineers to get there. So I I'm expecting, you're going to see more of this. >>Right. I think you're going to see more and more of these multi connected services by AWS that has a lot of the AIML, um, pre-configured data lakes, all that kind of stuff embedded in those services. So you don't have to do it yourself and continue to go up the stack. And we was talking about, Amazon's built for builders, right. But, you know, builders, you know, um, have been super specialized in, or we're becoming, you know, as engineers, we're being asked to be bigger and bigger and to be, you know, uh, be able to do more stuff. And I think, you know, these kinds of integrated services are gonna help us do that >>And certainly needed more. Now, when you have hybrid edge that are going to be operating with microservices on a cloud model, and with all those advantages that are going to come around the corner for being in the cloud, I mean, there's going to be, I think there's going to be a whole clarity around benefits in the cloud with all these capabilities and benefits cloud guru. Thanks my favorite this year, because it just points to why that could happen. I mean, that happens because of the cloud data. If you're on premise, you may not have a little cloud guru, you got to got to get more data. So, but they're all different edge certainly will come into your vision on the edge. Chris, how do you see that evolving for customers? Because that could be complex new stuff. How is it going to get easier? >>Yeah. It's super complex now, right? I mean, you gotta design for, you know, all the different, uh, edge 5g, uh, protocols are out there and, and, and solutions. Right. You know, Amazon's simplifying that again, to come back to simplification. Right. I can, I can build an app that, that works on any 5g network that's been integrated with AWS. Right. I don't have to set up all the different layers to get back to my cloud or back to my, my bigger data side. And I was kind of choking. I don't even know where to call the cloud anymore, big cloud, which is a central and I go down and then I've got a cloud at the edge. Right. So what do I call that? >>Exactly. So, you know, again, I think it is this next generation of technology with the edge comes, right. And we put more and more data at the edge. We're asking for more and more compute at the edge, right? Whether it be industrial or, you know, for personal use or consumer use, um, you know, that processing is gonna get more and more intense, uh, to be able to manage and under a single console, under a single platform and be able to move the code that I develop across that entire platform, whether I have to go all the way down to the, you know, to the very edge, uh, at the, at the 5g level, right? Or all the way into the bigger cloud and how that process, isn't there be able to do that. Seamlessly is going to be allow the speed of development that's needed. >>Well, you guys done a great job and no better time to be a techie or interested in technology or computer science or social science for that matter. This is a really perfect storm, a lot of problems to solve a lot of things, a lot of change happening, positive change opportunities, a lot of great stuff. Uh, final question guys, five years working together now on this partnership with AWS and Accenture, um, congratulations, you guys are in pole position for the next wave coming. Um, what's exciting. You guys, Chris, what's on your mind, Brian. What's, what's getting you guys pumped up >>Again. I come back to G you know, Andy mentioned it in his keynote, right? We're seeing customers move now, right. We're seeing, you know, five years ago we knew customers were going to get a new, this. We built a partnership to enable these enterprise customers to make that, that journey. Right. But now, you know, even more, we're seeing them move at such great speed. Right. Which is super excites me. Right. Because I can see, you know, being in this for a long time, now I can see the value on the other end. And I really, we've been wanting to push our customers as fast as they can through the journey. And now they're moving out of, they're getting, they're getting the religion, they're getting there. They see, they need to do it to change your business. So that's what excites me is just the excites me. >>It's just the speed at which we're, we're in a single movement. Yeah, yeah. I'd agree with, yeah, I'd agree with that. I mean, so, you know, obviously getting, getting customers to the cloud is super important work, and we're obviously doing that and helping accelerate that, it's it, it's what we've been talking about when we're there, all the possibilities that become available right. Through the common data capabilities, the access to the 175 some-odd AWS services. And I also think, and this is, this is kind of permeated through this week at re-invent is the opportunity, especially in those industries that do have an industrial aspect, a manufacturing aspect, or a really strong physical aspect of bringing together it and operational technology and the business with all these capabilities, then I think edge and pushing machine learning down to the edge and analytics at the edge is really going to help us do that. And so I'm super excited by all that possibility is I feel like we're just scratching the surface there, >>Great time to be building out. And you know, this is the time for re reconstruction. Re-invention big themes. So many storylines in the keynote, in the events. It's going to keep us busy here. It's looking at angle in the cube for the next year. Gentlemen, thank you for coming out. I really appreciate it. Thanks. Thank you. All right. Great conversation. You're getting technical. We could've go on another 30 minutes. Lot to talk about a lot of storylines here at AWS. Reinvent 2020 at the Centure executive summit. I'm John furrier. Thanks for watching.

Published Date : Dec 10 2020

SUMMARY :

It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to many companies, even the ones who have adapted reasonably well, uh, all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's Talk a little bit about how this has changed, the way you support your clients and how That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employee's weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And there's this, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And through that investment, we've also made several acquisitions that you would have seen in And, uh, they're seeing you actually made a statement that five years from now, Yeah, the future to me, and this is, uh, uh, a fundamental belief that we are entering a new And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, So the magnitude of the problem that is out there and how do we pursue a green you know, when companies begin their cloud journey and then they confront, uh, And, uh, you know, We know that in the COVID era, shifting to the cloud has really become a business imperative. uh, you know, from a few manufacturers hand sanitizers and to hand sanitizers, role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing So that's that instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific And Brian bowhead, global director, and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And what I think ultimately has enabled us to do is it allowed us to move And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon or two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on innovation Jen, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. And thank you for tuning into the cube. It's the cube with digital coverage Matthew, thank you for joining us. and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked So what was the main motivation for, for doing, um, you know, certainly as a, as an it leader and some of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different teams that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and Um, rather than just, you know, trying to pick It's not always a one size fits all. Obviously, you know, today what we believe is critical is making sure that we're creating something that met the forces needs, So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, Seen that kind of return on investment, because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? But so, because it's apparently not that simple, but, um, you know, And I see now that we have good at embedded in operational policing for me, this is the start of our journey, in particular has brought it together because you know, COVID has been the accelerant So a number of years back, we, we looked at kind of our infrastructure in our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come one of the key things that, uh, you know, we learned along this journey was that, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't been invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and an AWS gives you that, And obviously our, our CEO globally is just spending, you know, announcement about a huge investment that we're making in cloud. a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. So, um, you know, one example where you're able to scale and, uh, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, a line to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. their proper date, not just a day, but also the date you really needed that we did probably talked about So storing the data we should do as efficiently possibly can. Or if you started working with lots of large companies, you need to have some legal framework around some framework around What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? a lot of goods when we started rolling out and put in production, the old you are three and bug because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative I don't mean to move away from that, but with sustainability, in addition to the benefits purchases for 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our companies are all moving in. objective is really in the next five years, you will become the key backbone It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation or I want to go to you now trust and tell us a little bit about how mine nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener on renewable energy, some incredibly creative constructs on the how to do that. Would you say that it's catching on in the United States? And we have seen case studies and all Keisha, I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while Any platform that can take some of the guesswork out of the future. It's the cube with digital coverage of And Andy T a B G the M is essentially Amazon business group lead managing the different pieces so I can move more quickly, uh, you know, And then, you know, that broadens our capability from just a technical discussion to It's not like it's new to you guys. the cloud, um, you know, that leaves 96 percentile now for him. And so I think, I think, you know, when you, when you think of companies out there faced with these challenges, have you seen for the folks who have done that? And at the end you can buy a lawn. it along with the talent and change pieces, which are also so important as you make What's the success factors that you see, a key success factor for these end to end transformations is not just the leaders, but you And so that takes me to perhaps the second point, which is the culture, um, it's important, Because I think, you know, as you work backwards from the customers, to the, you know, speed to insights, how'd you get them decomposing, uh, their application set and the top line is how do you harden that and protect that with, um, You know, the business model side, obviously the enablement is what Amazon has. And that we, if you think of that from the partnership, And if you hear Christophe Weber from Takeda talk, that need to get built and build that library by doing that, we can really help these insurance companies strategy you guys have to attract and attain the best and retain the people. Um, you know, it's, it's, um, it's an interesting one. I just say, you guys have a great team over there. um, uh, you know, capability set that will help enable him to and transformations as Brian And then number four is really about, you know, how do we, um, extend We got to get to the final question for you guys to weigh in on, and that's going to have the industry, um, you know, focus. Consume the latest and greatest of AWS as capabilities and, you know, in the areas of machine learning and analytics, as you know, the technology invention, um, comes out and continues to sort of I want to say thank you to you guys, because I've reported a few times some stories Thanks for coming on. at Atrius reinvent 2020 I'm John for your host. It's the cube with digital coverage of the century executive summit, where all the thought leaders going to extract the signal from the nose to share with you their perspective And I know compute is always something that, you know, over there, you know, small little team he's on the front and front stage. And one of the things that I'm excited about as you talk about going up the stack and on the edge are things will um, and the, the need, you know, more than ever really to, uh, to kind of rethink about because, you know, just reminded me that Brian just reminded me of some things I forgot happened. uh, you know, the iMac and offer that out. And a lot of that was some of that was already being done, but we were stitching multiple services It's interesting, you know, not to get all nerdy and, and business school life, but you've got systems of records, and even in the, you know, the macro S example is the ability if we're talking about features, Um, in the last session we talked And getting it into, into a model that you can pull the value out of the customers can pull the value out, that kind of tease out the future and connect the dots to what's coming. And I think that's, that's keeping with, you know, uh, Chris was talking about where we might be systems of record, Hey, Chris, on the last segment we did on the business mission, um, session, Andy Taylor from your team, So marketplace, you know, you, you heard Dave talk about that in the, in the partner summit, It's one thing if I just need to pass like a, you know, a simple user ID back and forth, You know, one of the things I want to, um, dig into with you guys now is in real time to either what a customer, you know, asks, um, you know, of the world, if, um, something, you know, in 10 minutes can change and being able to have the data's horizontally scalable, and then you got the specialization in the app changes And so we're doing a lot in connect is a good example of this too, where you look at it. And that was their last year SageMaker was kinda moving up the stack, but now you have apps embedding machine learning I mean, so, you know, code guru, uh, dev ops guru Panorama, those are important specific use cases for the vertical and you can get None of this stuff, you know, all of this stuff can be done, uh, and has some of it has been, And I think, you know, these kinds of integrated services are gonna help us do that I mean, that happens because of the cloud data. I mean, you gotta design for, you know, all the different, um, you know, that processing is gonna get more and more intense, uh, um, congratulations, you guys are in pole position for the next wave coming. I come back to G you know, Andy mentioned it in his keynote, right? I mean, so, you know, obviously getting, getting customers to the cloud is super important work, And you know, this is the time for re reconstruction.

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Douglas Regan, Stuart Driver & Sadiq Islam | AWS Executive Summit 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year. We had a great panel here called on cloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen. Thanks for coming on the cube virtual. >>That's a mouthful, >>All that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask a Stuart, you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we, we looked at kind of our infrastructure and our landscape. I'm trying to figure out where we wanted to go next. And we were very analog based, um, and stuck in the old it Grove of Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could, uh, become very different business to the one that we were back then. Um, obviously cloud is an accelerant to that and we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started today. That side, we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in the new world. So, um, for us, it was palming up with, uh, you know, dried organizations that can take you on the journey and, uh, you know, start to deliver a bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, uh, not all the way there, but to where we were a long way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver, um, capacity for us this year. It's been a pretty strong year from an it perspective and delivering for the business needs before we hit the Douglas. I want to >>Just really quick redirect to you and say, you know, if all the people who said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit. Really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in there? >>Well, I mean, John, this has been an unprecedented year, right? And, um, you know, Australia, we had to live through bushfires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational product project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different. It would have been very difficult to do the fact that we're able to work and partner with Amazon through this year, which has been unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, it really wouldn't have been impossible if we could, I guess, stayed in the old world. The fact that we were moved into the new Naval by the Navy allowed us to work in this unprecedented year. >>Just quick. What's your personal view on this? Because I've been saying on the Cuban reporting, necessity's the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, be agile. You know, we're going to get to Sydney. You can a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware capabilities, uh, the last to be told and, and, and always the only critical path to be done, you know, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going, right. So a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and, and truly allowed us to, we had to, you know, BJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that we can kind of turn things off and on as quickly as we needed. Yeah. >>Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>No ma'am. So we started off with us and we worked with lions experts and, uh, the lost knowledge that I had, um, we then applied >>Our journey to cloud strategy and basically revolves around the seminars and, and, uh, you know, the deep repeating steps from our perspective was, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we did not along this journey was that, you know, you can have the best plans, but the environment that we were dealing with, we, we often than not have to make changes. Uh, what opened a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize all of us working together to make this happen. >>What were some of the learnings real quick here for your journey there? >>So I think so from our perspective, the key learnings that, you know, uh, you know, when, when we look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the biggest thing for me was making Jovi had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile. A lot of it would lie. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize environment and, uh, um, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration, you need, uh, um, you know, good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that's, uh, you're able to understand the benefits and the value that say, you're going to draw it back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might've differed from the expectations we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are you going to have obstacles? That's how you learn. That's how perfection is developed. How, what obstacles did you come up with and how are they different from your expectations going in? Yeah, >>They're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy because of the known quantity, it's relatively modern architectures and infrastructures, and you can, you know, upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, you know, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of the business, do they still need this application or this service a hundred percent of the time, they'll say yes, until you start to lay out to them, okay. Now going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the, and you start to make some critical decisions as a company based on that, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, uh, which actually resulted in a much cleaner environment, post post migration, >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, uh, Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunity to innovate like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. I just thought it was minimal, right. You know, close to zero rise, single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in cloud when we, uh, when we started, um, Don mentioned that air on a really significant transformation project, um, that we've on the Turk and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and there's a, a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud biased and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you start business challenges starting out as, yeah. >>So I think any common reaction. Yeah. Still the cloud percentage penetration. Okay. >>So I do, I do guys, all I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off the application onto the cloud. And over the last year is the 20% that we have been migrating to extend. Right. Uh, not, I think that is also, that's going to be good diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all of these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a reduction of cap ex >>Douglas and Stuart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can, I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, um, some very robust and, um, just future proof and, um, proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get a combination of the technology and the, and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can take you on the journey. Yeah. And just to build on that. So obviously, you know, lions like an NWS, but, you know, we knew it was a very good choice given the, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, out of the AWS. And obviously our CEO globally has just made an announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well with AWS. We've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon the cyber is, and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts, and we're able to actually work through that with wine success, quite them. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits knowing what you guys know now, looking back certainly COVID has impacted a lot of people kind of going through the same process, uh, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how and what tweaks they make what's, uh, changes, what would you advise? >>I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday night into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and before they could get the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, um, get, uh, get value out of this platform beyond probably what was anticipated at the time you talked about, um, you know, less this, the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you're putting what you think is right. And if it's not right, you bump it up a little bit when, when all of your metrics and so on, I'm tell you that you need to bump it up. And conversely, you Scarlet down at a, at the same rate. So for us with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward with >>Yeah, Douglas, one of the things I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize that you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important one >>Yeah. To echo and kind of build on what Stewart said. I think that the reason that we've had success and, and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, uh, line to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth and whatever they may do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit. Uh, it actually enables learning to grow. >>Jim. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion and essential >>Christmas holidays, I'll start Christmas holidays and it's been a big year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those steps. We need more and more automation and orchestration. Uh, we need to, um, uh, our environment is more future growth. We need to be able to work with the business and understand what's coming at them so that we can know, build that into our environment. So again, it's really transformation on top of transformation. It's the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down our efficiency up, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and showed value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better make their names. Yeah, I think just to echo that, I think it's really leveraging this end to end digital capability they have and getting the most out of that investment. And then I think it's also moving to, uh, in a dumping more new ways of working as far as, you know, the state of the business. Um, it's getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, be competitive with it, you know, inefficient operating costs, uh, now that they're in the cloud, right. So I think it's really leveraging the most out of a platform and then, you know, being efficient in launching things. So putting it with the business, >>Sadiq, any word from you on your priorities by UC this year in folding. >>Yeah. So, uh, there's got to say like e-learning squares, right? For me around this journey, this is a journey to the cloud, right. And, uh, you know, as well dug the students at it's getting all, you know, different parts of the organization along the journey business to ID to your, uh, Warnock Legos, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it and, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective is, is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, our stack drive. And as I think Stewart said, uh, earlier, uh, with, uh, you know, the latest and greatest stuff that non-compete WLC, it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a century, sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in the, it's all coming together with faster, congratulations for your success and, uh, really appreciate Douglas and Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host. Thanks for watching.

Published Date : Dec 1 2020

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AWS Executive Summit 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be in the forefront of that change agenda, both for Accenture as well as for the rest of the work. Excellent. Let there be change, indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca nights stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS >>Welcome everyone to the Q virtual and our coverage of the Accenture executive summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the green cloud and joining me is Kishor Dirk. He is Accenture senior managing director cloud first global services lead. Thank you so much for coming on the show. Kishor nice to meet you. So I want to start by asking you what it is that we mean when we say green cloud, we know the sustainability is a business imperative. So many organizations around the world are committing to responsible innovation, lowering carbon emissions. But what is this? What is it? What does it mean when they talk about cloud from a sustainability perspective? I think it's about responsible innovation being cloud is a cloud first approach that has benefit the clients by helping reduce carbon emissions. Think about it this way. >>You have a large number of data centers. Each of these data centers are increasing by 14% every year. And this double digit growth. What you're seeing is these data centers and the consumption is nearly coolant to the kind of them should have a country like Spain. So the magnitude of the problem that is out there and how do we pursue a green approach. If you look at this, our Accenture analysis, in terms of the migration to public cloud, we've seen that we can reduce that by 59 million tons of CO2 per year with just the 5.9% reduction in total emissions and equates this to 22 million cars off the road. And the magnitude of reduction can go a long way in meeting climate change commitments, particularly for data sensitive. Wow, that's incredible. The numbers that you're putting forward are, are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, when companies begin their cloud journey and then they confront, uh, with >>Them a lot of questions, the decision to make, uh, this particular, uh, element sustainable in the solution and benefits they drive and they have to make wise choices, and then they will gain unprecedented level of innovation leading to both a greener planet, as well as, uh, a greener balance sheet, I would say, uh, so effectively it's all about ambition, data ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a, as a simple solution with approaches and sustainability benefits, uh, that vary based on things it's about selecting the right cloud provider, a very carbon thoughtful provider and the first step towards a sustainable cloud journey. And here we're looking at cloud operators know, obviously they have different corporate commitments towards sustainability, and that determines how they plan, how they build, uh, their, uh, uh, the data centers, how they are consumed and assumptions that operate there and how they, or they retire their data centers. >>Then, uh, the next element that you want to do is how do you build it ambition, you know, for some of the companies, uh, and average on-prem, uh, drives about 65% energy reduction and the carbon emission reduction number was 84%, which is kind of good, I would say. But then if you could go up to 98% by configuring applications to the cloud, that is significant benefit for, uh, for the board. And obviously it's a, a greener cloud that we're talking about. And then the question is, how far can you go? And, uh, you know, the, obviously the companies have to unlock greater financial societal environmental benefits, and Accenture has this cloud based circular operations and sustainable products and services that we bring into play. So it's a, it's a very thoughtful, broader approach that w bringing in, in terms of, uh, just a simple concept of cloud migration. >>So we know that in the COVID era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migrations? >>Yeah, I mean, let, let me talk a little bit about the pandemic and the crisis that is that today. And if you really look at that in terms of how we partnered with a lot of our clients in terms of the cloud first approach, I'll give you a couple of examples. We worked with rolls, Royce, MacLaren, DHL, and others, as part of the ventilator, a UK challenge consortium, again, to, uh, coordinate production of medical ventilator surgically needed for the UK health service. Many of these farms I've taken similar initiatives in, in terms of, uh, you know, from a few manufacturers hand sanitizers, and to answer it as us and again, leading passionate labels, making PPE, and again, at the UN general assembly, we launched the end-to-end integration guide that helps company is essentially to have a sustainable development goals. And that's how we are parking at a very large scale. >>Uh, and, and if you really look at how we work with our clients and what is Accenture's role there, uh, you know, from, in terms of our clients, you know, there are multiple steps that we look at. One is about planning, building, deploying, and managing an optimal green cloud solution. And Accenture has this concept of, uh, helping clients with a platform to kind of achieve that goal. And here we are having, we are having a platform or a mine app, which has a module called BGR advisor. And this is a capability that helps you provide optimal green cloud, uh, you know, a business case, and obviously a blueprint for each of our clients and right from the start in terms of how do we complete cloud migration recommendation to an improved solution, accurate accuracy to obviously bringing in the end to end perspective, uh, you know, with this green card advisor capability, we're helping our clients capture what we call as a carbon footprint for existing data centers and provide, uh, I would say the current cloud CO2 emission score that, you know, obviously helps them, uh, with carbon credits that can further that green agenda. >>So essentially this is about recommending a green index score, reducing carbon footprint for migration migrating for green cloud. And if we look at how Accenture itself is practicing what we preach, 95% of our applications are in the cloud. And this migration has helped us, uh, to lead to about $14.5 million in benefit. And in the third year and another 3 million analytics costs that are saved through right-sizing a service consumption. So it's a very broad umbrella and a footprint in terms of how we engage societaly with the UN or our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk, as you say, >>Instead of it, we practice what we preach, and that is something that we take it to heart. We want to have a responsible business and we want to practice it. And we want to advise our clients around that >>You are your own use case. And so they can, they know they can take your advice. So talk a little bit about, um, the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we, why don't we start there and then we can delve into it a little bit more. >>Okay. So before we get to how we are cooperating, the great reset, uh, initiative is about improving the state of the world. And it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their COVID-19 crisis. Uh, and in spirit of this cooperation that we're seeing during COVID-19, uh, which will obviously either to post pandemic, to tackle the world's pressing issues. As I say, uh, we are increasing companies to realize a combined potential of technology and sustainable impact to use enterprise solutions, to address with urgency and scale, and, um, obviously, uh, multiple challenges that are facing our world. One of the ways that are increasing, uh, companies to reach their readiness cloud with Accenture's cloud strategy is to build a solid foundation that is resilient and will be able to faster to the current, as well as future times. Now, when you think of cloud as the foundation, uh, that drives the digital transformation, it's about scale speed, streamlining your operations, and obviously reducing costs. >>And as these businesses seize the construct of cloud first, they must remain obviously responsible and trusted. Now think about this, right, as part of our analysis, uh, that profitability can co-exist with responsible and sustainable practices. Let's say that all the data centers, uh, migrated from on-prem to cloud based, we estimate that would reduce carbon emissions globally by 60 million tons per year. Uh, and think about it this way, right? Easier metric would be taking out 22 million cars off the road. Um, the other examples that you've seen, right, in terms of the NHS work that they're doing, uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in based integration. And, uh, the platform rolled out for 1.2 million users, uh, and got 16,000 users that we were able to secure, uh, instant messages, obviously complete audio video calls and host virtual meetings across India. So, uh, this, this work that we did with NHS is, is something that we have, we are collaborating with a lot of tools and powering businesses. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it from this lens of sustainability, and also going back to what you were talking about in terms of how you are helping your, your fostering cooperation within these organizations. >>Yeah, that's a very good question. So if you look at today, right, businesses are obviously environmentally aware and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of their business. And this is an increasing trend, and there is that option of energy efficient infrastructure in the global market. And this trend is the cloud first thinking. And with the right cloud migration that we've been discussing is about unlocking new opportunity, like clean energy foundations enable enabled by cloud based geographic analysis, material, waste reductions, and better data insights. And this is something that, uh, uh, will drive, uh, with obviously faster analytics platform that is out there. Now, the sustainability is actually the future of business, which is companies that are historically different, the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them. And I would own experience Accenture's experience with cloud migrations. We have seen 30 to 40% total cost of ownership savings, and it's driving a greater workload, flexibility, better service, your obligation, and obviously more energy efficient, uh, public clouds that cost, uh, we'll see that, that drive a lot of these enterprise own data centers. So in our view, what we are seeing is that this, this, uh, sustainable cloud position helps, uh, helps companies to, uh, drive a lot of the goals in addition to their financial and other goods. >>So what should organizations who are, who are watching this interview and saying, Hey, I need to know more, what, what do you recommend to them? And what, where should they go to get more information on Greenplum? >>Yeah. If you wanna, if you are a business leader and you're thinking about which cloud provider is good, or how, how should applications be modernized to meet our day-to-day needs, which cloud driven innovations should be priorities. Uh, you know, that's why Accenture, uh, formed up the cloud first organization and essentially to provide the full stack of cloud services to help our clients become a cloud first business. Um, you know, it's all about excavation, uh, the digital transformation innovating faster, creating differentiated, uh, and sustainable value for our clients. And we are powering it up at 70,000 cloud professionals, $3 billion investment, and, uh, bringing together and services for our clients in terms of cloud solutions. And obviously the ecosystem partnership that we have that we are seeing today, uh, and, and the assets that help our clients realize their goals. Um, and again, to do reach out to us, uh, we can help them determine obviously, an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience, uh, will be our advantage. And, uh, now more than ever Rebecca, >>Just closing us out here. Do you have any advice for these companies who are navigating a great deal of uncertainty? We, what, what do you think the next 12 to 24 months? What do you think that should be on the minds of CEOs as they go through? >>So, as CEO's are thinking about rapidly leveraging cloud, migrating to cloud, uh, one of the elements that we want them to be thoughtful about is can they do that, uh, with unprecedent level of innovation, but also build a greener planet and a greener balance sheet, if we can achieve this balance and kind of, uh, have a, have a world which is greener, I think the world will win. And we all along with Accenture clients will win. That's what I would say, uh, >>Optimistic outlook, and I will take it. Thank you so much. Kishor for coming on the show >>That was >>Accenture's Kishor Dirk, I'm Rebecca Knight stay tuned for more of the cube virtuals coverage of the Accenture executive summit >>Around the globe. >>It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific know-how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry, Arjun, baby. He is the senior managing director and chairman of Accenture's diamond leadership council. Welcome Arjun, Karl hick. He is the chief digital and information officer at Takeda. What is your bigger, thank you, Rebecca and Brian bowhead, global director, and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming up. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? What w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think, uh, I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, uh, broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the large acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation, um, at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So, as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as the launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, associate we're employed to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. It'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it, we call it sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, P you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that, you know, how do ideas go from getting tested and months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, th thank you for that. And, um, I've got to give call a lot of credit, because as we started to think about this journey, it was clear, it was a bold ambition. It was, uh, something that, you know, we had all to do differently. And so the, the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. >>They're one of the best at supply chain. So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership. We always think about this as a collective group, so that we can keep that front and center. And what I think ultimately has enabled us to do is it allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way. >>Brian, what about you? What have you observed? And are you thinking about in terms of how this is helping teams collaborate differently, >>Lillian and Arjun made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of scale and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda, and frankly, Takeda was, was really, I think, pretty visionary and on their way here, right? And taking this kind of cross functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure, although altogether, and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts, all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross-collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster in those areas. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this call it, this, this digital and data kind of capability building, uh, takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Cato where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that, uh, can be considered. And then thirdly, um, of course, every organization to work on, how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's, uh, ability to become more agile and more innovative and add a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the technology is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and, and so that's been, that's been key. And so we think about innovation at Amazon and AWS, and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, right? >>So kind of obsessive about builders. Um, and, and we meet what we mean by that is we at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of a innovation pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with Takeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well. And Accenture's, and so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with the cadence around innovation, that's been really critical. Carl, where are you already seeing signs of success? >>Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high speed pilots that we're working through right now, specifically in this, in this area. And we're seeing >>Really great results already. Um, and so that's, that's one specific area of focus are Jen, I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey? Sorry. Was that for me? Yes. Sorry. Origin. Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, and all the components that you need, ultimately, that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and our life sciences clients, right. >>We're trying to take a 14 year process of research and development that takes billions of dollars and compress that right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this footie program really has all the ingredients, um, that are required for that success. Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. Thank you. It's been a lot of, thank you. Yeah, it's been fun. Thanks Rebecca. And thank you for tuning into the cube. Virtual has coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of Accenture executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, and we also have Matthew pound. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with >>You. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yeah, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westman ins police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach the offices on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious, um, process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data and analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at the time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing? >>I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that Clyde would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around the scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with a wet with the West Midlands police, sorry. And helping them implement this cloud-first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, favorite five years ago now. So, um, we set up a partnership with the force. I wanted to operate in a way that it was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with last nights on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say, cloud teams, security teams, um, and drafted from an insurance perspective, as well as more traditional services that people would associate with the country. >>I mean, so much of this is about embracing comprehensive change to experiment and innovate and try different things. Matthew, how, how do you help, uh, an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things to that enable those being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work three, um, the issues that the fullest is seeing and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should too, >>Right. It's not always a one size fits all. >>Absolutely not. You know, what we believe is critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is gonna update before you even get that. >>So Helen, how, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of, of context, when we, um, started working with essentially in AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever bang things to, um, every officer in the force, being able to access that level of data at their fingertips. Literally. So what they were touched with done before is if they needed to check and address or check details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to a centralized function and speak to an operator, relay the questions, either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings from that point of view are immense. And I think just parallel to that is the quality of our, because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes, as opposed to, you know, half an hour, an hour or a drive back to a station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend out with the public doing what they, you know, we all should be doing >>That kind of return on investment because what you were just describing with all the steps that we needed to be taken in prior to this, to verify an address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and there certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result or more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>I do, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change? >>What's unique about the Western displaces, the buy-in from the top down, the chief and his exact team and Helen as the leader from an IOT perspective, um, the entire force is bought in. So what is a significant change program? Uh, I'm not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort that's been put in to bake the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that is making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try us to get us. Don't try to get us to do anything new here. It works. How do you get the buy-in that you need to do this kind of digital transformation? >>I think it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five-year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stack change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job, but not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? And it was like, yeah, okay. >>It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to all policing by itself, really, without much selling >>You, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>We've um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of DDR. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this has made productivity, um, productivity savings equivalent to 154 full-time officers. Uh, what's next, >>I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see is we need to exploit and build on the investments that we've made in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better at this. Um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. >>Exciting times. Indeed. Thank you so much. Lily, Helen and Matthew for joining us. I really appreciate it. Thank you. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Hi, everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we looked at kind of our infrastructure and our landscape trying to figure out where we >>Wanted to go next. And we were very analog based and stuck in the old it groove of, you know, Capitol reef rash, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could become very different business to the one that we were back then obviously cloud is an accelerant to that. And we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a dried organizations that can take you on the journey and, uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, not all the way there, but to where we're on the way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity. So for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs >>Before I hit the Douglas. I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit, really, if you got in early and you, you know, paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud? Yeah, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project on very large transformational project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud, we would have been able to achieve that this year. It would have been much different, would have been very difficult to do the backing. We're able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end. Then we've delivered a brand new digital capability across the entire business. Um, in many, you know, wouldn't have been impossible if we could, I guess, state in the old world, the fact that we were moved into the new Naval by the new allowed us to work in this unprecedented year. >>Just quick, what's your personal view on this? Because I've been saying on the Cuban reporting necessity is the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned, right, in a lot of these things we try to do and, you know, typically, you know, hardware and of the last >>To be told and, and, and always on the critical path to be done, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going. Right. So you see a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days, and truly allowed us to, we had to, you know, VJ things, move things. And, you know, we were able to do that in this environment with AWS support and the fact that we can kind of turn things off and on as quickly as we need it. >>Yeah. Cloud-scale is great for speed. So DECA, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops world, they saw this early that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>Oh, right. So yeah, we started off with, as we do in most cases with a much more bigger group, and we worked with lions functional experts and, uh, the lost knowledge that allowed the infrastructure being had. Um, we then applied our journey to cloud strategy, which basically revolves around the seminars and, and, uh, you know, the deep three steps from our perspective, uh, assessing the current environment, setting up the new cloud environment. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the key things that, uh, you know, we learned along this journey was that, you know, you can have the best plans, but bottom line that we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize it's all of us working together to make this happen. >>What were some of the learnings real quick journeys? >>So I think so the perspective of the key learnings that, you know, uh, you know, when you look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making sure all the had on that real SMEs across the board globally, that we could leverage across the various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment with line. >>Let's do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've gotta have your, your, your process and you've got to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of after we got a long way down the track and looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what is going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that, so you're going to drive back towards the business. >>Let's do it. If you don't mind me asking, what was some of the obstacles you encountered or learnings, um, that might different from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relatively easy of the known quantity. It's relatively modern architectures and infrastructures, and you can upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of, uh, your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they will say yes until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, um, which actually results in a much cleaner environment post and post migration. >>You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value Stuart and Sadiq. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus stark? >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in clouds when we, uh, when we started, um, Doug mentioned earlier on a really significant transformation project, um, that we've undertaken and recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it. I know you like 20, 20, I'm actually glad that you did all the hard yards in the previous years when you started that business challenges thrown out as, >>So do you any common reaction to the cloud percentage penetration? >>I mean, guys don't, but I was going to say was, I think it's like the 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get any person off, uh, after getting a loan, the cloud and, or the last year is the 20% that we have been migrating. And Stuart said like, uh, not that is also, that's going to be a good diet. And I think our next big step is going to be obviously, you know, the icing on the tape, which is to decommission all these apps as well. Right. So, you know, to get the real benefits out of, uh, the whole conservation program from a, uh, from a >>Douglas and Stewart, can you guys talk about the decision around the cloud because you guys have had success with AWS, why AWS how's that decision made? Can you guys give some insight into some of those thoughts? >>I can stop, start off. I think back when the decision was made and it was, it was a while back, um, you know, there's some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, uh, some very robust and, um, just future proof and, um, proven technology. And they Ws gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And, and particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the knowledge to, to move you forward in that direction. >>So, um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey. Yeah. And just to build on it. So obviously, you know, lion's like an AWS, but, you know, we knew it was a very good choice given that, um, uh, the skills and the capability that we had, as well as the assets and tools we had to get the most out of, um, AWS and obviously our, our CEO globally, you know, announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well DWS, we've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successfully. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, you're essential cloud outcomes, research shown, it's the cycle of innovation with the cloud. That's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID is impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>Uh, I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, uh, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday and into Tuesday, because we were cloud-based. And, uh, you know, we just found up your instances and, uh, you know, sort of our licensing, et cetera. And we had all of our people working remotely, um, within, uh, you know, effectively one business day. >>Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get their, the right hardware to be able to deliver to their user base. So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less the, in all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. >>And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas you're in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, tell you that you need to bump it up. And conversely you scale it down at the same rate. So for us, with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward >>Know Douglas. One of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a super important, I think, >>To echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, lying to achievements growth objectives, and also its ambitions as far as what it wants to do, uh, with growth in whatever they make, do with acquiring other companies and moving into different markets and launching new products. So we've actually done it in a way that is, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind weighing in what's the priorities for the future. What's next for lion in a century >>Christmas holidays, I'll start Christmas holidays been a big deal and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that, uh, AWS continue to bring to the market, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then did you capability they have and getting the most out of that investment. And then I think it's also moving to, uh, and adopting more new ways of working as far as, you know, the speed of the business, um, is getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right? So I think it's really leveraging the most out of the platform and then, you know, being efficient in launching things. So putting them with the business, >>Any word from you on your priorities by you see this year in folding, >>There's got to say like e-learning squares, right, for me around, you know, just journey. This is a journey to the cloud, right. >>And, uh, you know, as well, the sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to it, to your, uh, product lenders, et cetera. Right. And it takes time. It is tough, but, uh, uh, you know, you got to get started on it. And, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, looking forward, I think for, from Alliance perspective, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all staff, right. And as I think students said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS is basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a and sharing your environment and what's going on and your journey you're on the right wave. Did the work you're in, it's all coming together with faster, congratulations for your success, and, uh, really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with Accenture and the cube. I'm Sean ferry, your host, thanks for watching from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show, Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much Liz to be here. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started shoving 2017 where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from all over the place. And totally >>Went to real, probably tried to solve is how that person working exploration could find their proper date, not just a day, but also the date you really needed that we did probably talked about his summer 2017. And we said, okay, they don't maybe see this moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a co fricking that building, that Stu environment that subserve the universe, so that single data level to put all your exploration and Wells data into that single environment that was intent. And every cent, um, already in March of that same year, we said, well, from Michelle point of view, we will be far better off if we could make this an industry solution and not just a shelf sluice, because Shelby, Shelby, if you can make an industry solution where people are developing applications for it, it also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of it. >>We have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So we monitor, we reach out to about eight or nine other large, uh, or I guess operators like the economics, like the tutorials, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together with lots of other companies, we also need to look at okay, how, how we organize that. Or if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and say, okay, let's, let's form the old forum as we call it at the time. So it's September, 2080, where I did a Galleria in Houston, but the kickoff meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, uh, kicked it off. Uh, and so that's really them will be coming from and how we've got there. Also >>The origin story. Um, what, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSU? >>Well, a couple of things we've tried to achieve with you, um, first is really separating data from applications for what is, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked tied together. And if, if you have them and a new company coming along and say, I have this new application and is access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data out as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the sub-service space and know they got all the data in what we call silos in small little islands out there. So what we're trying to do is first break the link to great, great. >>They put the data single day, the bathroom, and the third part, put a standard layer on top of that, it's an API layer on top to create a platform. So we could create an ecosystem out of companies to start a valving shop application on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can export the data like small companies, last company, university, you name it, we're getting after create an ecosystem out there. So the three things were as was first break, the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the ODI forum. Secondly, then put a data, a single data platform certainly then has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data or the data no longer linked to somebody whose application was all freely available, but an API layer that was, that was all September, 2018, more or less >>To hear a little bit. Can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johann said started with a challenge that was really brought out at shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy value chain and deliver value from these use cases to the energy industry and beyond. >>Thank you, Lee, >>Uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with it. >>Well, of course, access a cloud first approach only works together. It's been an Amazon environment, AWS environment. So we really look at, uh, at, at Accenture and others up together helping shell in this space. Now the combination of the two is where we're really looking at, uh, where access of course can be increased knowledge student to that environment operates support knowledge to do an environment. And of course, Amazon will be doing that to this environment that underpinning their services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and four because we are anus. Then when release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released just before Christmas, last year when he's still in may of this year. But really three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is one Amazon, sorry, at that one. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, first he make it's a greatest solution because you start making a much more efficient use of your resources. is already an important one. The second thing we're doing is also, we started with ODU in framers, in the oil and gas space in the expert development space. We've grown, uh, OTU in our strategy, we've grown. I was, you know, also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just what I want to get into steep that's for new industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources to get me to a single data platform you can to use AI and other technology on top of that, to exploit the data, to beat again into a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to data. How secure is the data on OSD? You, um, actually, can I talk, can I do a follow up on this sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher, um, server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases for 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's incorrect. Those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. Security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build an operate each of our regions. So that customers benefit from the only commercial cloud that's hat hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data? >>Uh, today it's Honda's subserves or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got goes from exploration all the way to production. You've made it together into a single data platform. So production will be added around Q3 of next year. Then a principal. We have a difficult, the elder data that single environment, and we want to extend it then to other data sources or energy sources like solar farms, wind farms, uh, hydrogen, hydro, et cetera. So we're going to add a whore, a whole list of audit day energy source to them and be all the data together into a single data club. So we move from an all in guest data platform to an entity data platform. That's really what our objective is because the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, are very strong in oil and gas, but also increased the, got into other energy sources like, like solar, like wind, like th like highly attended, et cetera. So we would be moving exactly what it's saying, method that, that, that, that the whole OSU can't really support at home. And as a spectrum of energy sources, >>Of course, and Liz and Johan. I want you to close this out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. We'll start with you, Liz, what do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges, Johann first, nobody can look at any more nowadays, especially 10 years, but our objective is really in the next five years, you will become the key backbone for energy companies for store your data intelligence and optimize the whole supply energy supply chain, uh, in this world Johan Krebbers Liz Dennett. Thank you so much for coming on the cube virtual. Thank you. I'm Rebecca Knight stay tuned for more of our coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Cuba alum. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show Kishore. Thank you very much. Nice to meet again. And, uh, Tristan moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to you to Tristin. Great to be back in grapes here again, Rebecca. Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my NAB and green cloud advisor capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the lineup platform, what it is that cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster. And obviously, you know, we have in the cloud, uh, you know, with >>The increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the exhibition to cloud much faster. This platform that you're talking about has enabled hardened 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet that strategy business needs. And the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choice. >>Yeah, so Rebecca, we we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for it. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients' business outcomes, um, uh, our clients are, are looking for and, and identifies the optimal solution for what they need. And we assign this to accelerate. And we mentioned that the pandemic, one of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we live with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the VA cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Keisha, I want to talk with you now about my navs multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the being or advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we internalize, uh, brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others. Lot of our clients are accelerating to a green cloud strategy to unlock greater financial societal and environmental benefit, uh, through obviously cloud-based circular, operational, sustainable products and services. That is something that we are enhancing my now, and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener decisions. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on the, how, how to do that. And sustainability is there for a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into the way the mind works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers. Um, and our green plot advisers sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green cloud. Very, very, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? Where, what is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe in our growth markets adopt this. And we have seen case studies and all three months, >>Kesha. I want to bring you back into the conversation. Talk a little bit about how MindUP ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet, um, has talked about post COVID leadership, requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see your jewelry suite, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering greater value for our clients when they need it the most. And with the digital transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud. >>So Tristan, talk a little bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results that they're having? >>Yes. Thank you, Rebecca. I would say two key things right around my notes. The first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green, green clot impact sustainability impacts with minus. We can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings where $27 million over five years, this enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank of clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in iterative approach. >>I mean, it sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting? >>Yeah, sorry. Yes. We clearly, there are always obstacles to a cloud journey. If there were an obstacles, all our clients would be, uh, already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. >>Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit, >>Rebecca, we are continuously evolving with our client needs and reinventing reinventing for the future. Well, mine has been toward advisor. Our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet, uh, stringent data norms that Kristen was talking about. And the sovereign cloud advisor helps organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sovereignty norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what mine app can do with mine. Have you created the ability to take the guesswork out of cloud, navigate the complexity? We are rolling risks costs, and we are, you know, achieving client's static business objectives while building a sustainable alerts with being cloud, >>Any platform that can take some of the guesswork out of the future. I am I'm on board with thank you so much, Tristin and Kishore. This has been a great conversation. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight.

Published Date : Dec 1 2020

SUMMARY :

It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, That is their employees, uh, because you do, across every department, I'm the agent of this change is going to be the employees or weapon, So how are you helping your clients, And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, So all of these things that we will do Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be in the forefront of that change It's the cube with digital coverage I want to start by asking you what it is that we mean when we say green cloud, magnitude of the problem that is out there and how do we pursue a green approach. Them a lot of questions, the decision to make, uh, this particular, And, uh, you know, the, obviously the companies have to unlock greater financial How do you partner and what is your approach in terms of helping them with their migrations? uh, you know, from a few manufacturers hand sanitizers, and to answer it role there, uh, you know, from, in terms of our clients, you know, there are multiple steps And in the third year and another 3 million analytics costs that are saved through right-sizing Instead of it, we practice what we preach, and that is something that we take it to heart. We know that conquering this pandemic is going to take a coordinated And it's about a group of global stakeholders cooperating to simultaneously manage the uh, in, in UK to build, uh, uh, you know, uh, Microsoft teams in What do you see as the different, the financial security or agility benefits to cloud. And obviously the ecosystem partnership that we have that We, what, what do you think the next 12 to 24 months? And we all along with Accenture clients will win. Thank you so much. It's the cube with digital coverage of AWS reinvent executive And what happens when you bring together the scientific and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, How do we re-imagine that, you know, how do ideas go from getting tested So Arjun, I want to bring you into this conversation a little bit, let let's delve into those a bit. It was, uh, something that, you know, we had all to do differently. And maybe the third thing I would say is this one team And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that, uh, can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. and Carl mentioned some of the things that, you know, partner like AWS can bring to the table is we talk a lot about builders, And it's not just the technical people or the it people who are And Accenture's, and so we were able to bring that together. And so we chose, you know, uh, with our focus on innovation that when people think about cloud, you know, you always think about infrastructure technology. And thank you for tuning into the cube. It's the cube with digital coverage So we are going to be talking and also what were some of the challenges that you were grappling with prior to this initiative? Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you chose the public sector that, you know, there are many rules and regulations, uh, quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say, cloud teams, security teams, um, I mean, so much of this is about embracing comprehensive change to experiment and innovate and and the outcomes they're looking to achieve rather than simply focusing on a long list of requirements, It's not always a one size fits all. um, that is gonna update before you even get that. So to give you a little bit of, of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our, because we had a lot of data, That kind of return on investment because what you were just describing with all the steps that we needed Um, but all the, you know, the minutes here and there certainly add up Have you seen any changes Um, but you can see the step change that is making in each aspect to the organization, And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, you know, to see the stat change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? The solution itself is, um, you know, extremely large and, um, I want to hear, where do you go from here? crazy, but because it's apparently not that simple, but, um, you know, And you are watching the cube stay tuned for more of the cubes coverage of the AWS in particular has brought it together because you know, COVID has been the accelerant So number of years back, we looked at kind of our infrastructure and our landscape trying to figure uh, you know, start to deliver bit by bit incremental progress, uh, to get to the, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick, a redirect to you and say, you know, if all the people said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires You know, we're going to get the city, you get a minute on specifically, but from your perspective, uh, Douglas, to hours and days, and truly allowed us to, we had to, you know, VJ things, And what specifically did you guys do at Accenture and how did it all come together? the seminars and, and, uh, you know, the deep three steps from uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might different from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they will say yes until you start to lay out to them, okay, You know, the old expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, uh, with a company like Accenture as well, you get combinations of the technology and the skills and the So obviously, you know, lion's like an AWS, but, you know, a lot of people kind of going through the same process, knowing what you guys know now, And we had all of our people working remotely, um, within, uh, you know, effectively one business day. and in the traditional world, you would just go out and buy more servers than you need. And if it's not right, you pump it up a little bit when, when all of your metrics and so on, And this is really about you guys when they're actually set up for growth, um, and actually allows, you know, lying to achievements I really appreciate you coming. to figure out how we unlock that value, um, you know, drive our costs down efficiency, to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with There's got to say like e-learning squares, right, for me around, you know, It is tough, but, uh, uh, you know, you got to get started on it. It's the cube with digital coverage of Thank you so much for coming on the show, Johan you're welcome. Yeah, the ethical back a couple of years, we started shoving 2017 where we it also is far better than for shell to say we haven't shell special solution because we don't So storing the data we should do What were some of the things you were trying to achieve with the OSU? So the first thing we did is really breaking the link between the application, And then you can export the data like small companies, last company, standpoint in terms of what you were trying to achieve with this? uh, helped shell work faster and better with it. a lot of goods when we started rolling out and put in production, the old you are three and four because we are So one of the other things that we talk a lot about here on the cube is sustainability. I was, you know, also do an alternative energy sociology. found that AWS performs the same task with an 88% lower So that customers benefit from the only commercial cloud that's hat hits service offerings and the whole industry, if you look it over, look at our competition or moving in that same two acts of quantity of course, our objective is really in the next five years, you will become the key It's the cube with digital coverage And obviously, you know, we have in the cloud, uh, you know, with and exhibition of digital transformation, you know, we are seeing the transformation of I want to go to you now trust and tell us a little bit about how my nav works and how it helps And then third, before we live with our clients, having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. Keisha, I want to talk with you now about my navs multiple capabilities, And one of the things that we did, a lot of research we found out is that there's an ability to influence So Tristan, tell us a little bit about how this capability helps clients make greener And so what we look into the way the Would you say that it's catching on in the United States? And we have seen case studies and all I want to bring you back into the conversation. And with the digital transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need So for example, very recently, we worked with a global oil and gas company, Have you found that at all? What man I gives the ability is to navigate through those, to start quickly. Kishor I want to give you the final word here. and we are, you know, achieving client's static business objectives while I am I'm on board with thank you so much,

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AWS Executive Summit 2020


 

>>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome to cube three 60 fives coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight. Today we are joined by a cube alum, Karthik, Lorraine. He is Accenture senior managing director and lead Accenture cloud. First, welcome back to the show Karthik. >>Thank you. Thanks for having me here. >>Always a pleasure. So I want to talk to you. You are an industry veteran, you've been in Silicon Valley for decades. Um, I want to hear from your perspective what the impact of the COVID-19 pandemic has been, what are you hearing from clients? What are they struggling with? What are their challenges that they're facing day to day? >>I think, um, COVID-19 is being a eye-opener from, you know, various facets, you know, um, first and foremost, it's a, it's a hell, um, situation that everybody's facing, which is not just, uh, highest economic bearings to it. It has enterprise, um, an organization with bedding to it. And most importantly, it's very personal to people, um, because they themselves and their friends, family near and dear ones are going through this challenge, uh, from various different dimension. But putting that aside, when you come to it from an organization enterprise standpoint, it has changed everything well, the behavior of organizations coming together, working in their campuses, working with each other as friends, family, and, uh, um, near and dear colleagues, all of them are operating differently. So that's what big change to get things done in a completely different way, from how they used to get things done. >>Number two, a lot of things that were planned for normal scenarios, like their global supply chain, how they interact with their client customers, how they go innovate with their partners on how that employees contribute to the success of an organization at all changed. And there are no data models that give them a hint of something like this for them to be prepared for this. So we are seeing organizations, um, that have adapted to this reasonably okay, and are, you know, launching to innovate faster in this. And there are organizations that have started with struggling, but are continuing to struggle. And the gap between the leaders and legs are widening. So this is creating opportunities in a different way for the leaders, um, with a lot of pivot their business, but it's also creating significant challenge for the lag guides, uh, as we defined in our future systems research that we did a year ago, uh, and those organizations are struggling further. So the gap is actually widening. >>So you just talked about the widening gap. I've talked about the tremendous uncertainty that so many companies, even the ones who have adapted reasonably well, uh, in this, in this time, talk a little bit about Accenture cloud first and why, why now? >>I think it's a great question. Um, we believe that for many of our clients COVID-19 has turned, uh, cloud from an experimentation aspiration to an origin mandate. What I mean by that is everybody has been doing something on the other end cloud. There's no company that says we don't believe in cloud are, we don't want to do cloud. It was how much they did in cloud. And they were experimenting. They were doing the new things in cloud, but they were operating a lot of their core business outside the cloud or not in the cloud. Those organizations have struggled to operate in this new normal, in a remote fashion, as well as, uh, their ability to pivot to all the changes the pandemic has brought to them. But on the other hand, the organizations that had a solid foundation in cloud were able to collect faster and not actually gone into the stage of innovating faster and driving a new behavior in the market, new behavior within their organization. >>So we are seeing that spend to make is actually fast-forwarded something that we always believed was going to happen. This, uh, uh, moving to cloud over the next decade is fast forward it to happen in the next three to five years. And it's created this moment where it's a once in an era, really replatforming of businesses in the cloud that we are going to see. And we see this moment as a cloud first moment where organizations will use cloud as the, the, the canvas and the foundation with which they're going to reimagine their business after they were born in the cloud. Uh, and this requires a whole new strategy. Uh, and as Accenture, we are getting a lot in cloud, but we thought that this is the moment where we bring all of that, gave him a piece together because we need a strategy for addressing, moving to cloud are embracing cloud in a holistic fashion. And that's what Accenture cloud first brings together a holistic strategy, a team that's 70,000 plus people that's coming together with rich cloud skills, but investing to tie in all the various capabilities of cloud to Delaware, that holistic strategy to our clients. So I want you to >>Delve into a little bit more about what this strategy actually entails. I mean, it's clearly about embracing change and being willing to experiment and having capabilities to innovate. Can you tell us a little bit more about what this strategy entails? >>Yeah. The reason why we say that as a need for strategy is like I said, cloud is not new. There's almost every customer client is doing something with the cloud, but all of them have taken different approaches to cloud and different boundaries to cloud. Some organizations say, I just need to consolidate my multiple data centers to a small data center footprint and move the nest to cloud. Certain other organizations say that well, I'm going to move certain workloads to cloud. Certain other organizations said, well, I'm going to build this Greenfield application or workload in cloud. Certain other said, um, I'm going to use the power of AI ML in the cloud to analyze my data and drive insights. But a cloud first strategy is all of this tied with the corporate strategy of the organization with an industry specific cloud journey to say, if in this current industry, if I were to be reborn in the cloud, would I do it in the exact same passion that I did in the past, which means that the products and services that they offer need to be the matching, how they interact with that customers and partners need to be revisited, how they bird and operate their IP systems need to be the, imagine how they unearthed the data from all of the systems under which they attract need to be liberated so that you could drive insights of cloud. >>First strategy hands is a corporate wide strategy, and it's a C-suite responsibility. It doesn't take the ownership away from the CIO or CIO, but the CIO is, and CDI was felt that it was just their problem and they were to solve it. And everyone as being a customer, now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's agenda, where probably the CDI is the instrument to execute that that's a holistic cloud-first strategy >>And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, as you were saying, this idea of being reborn in the cloud. So now how do I think about things? How do I communicate? How do I collaborate? How do I get done? What I need to get done. Talk a little bit about how this has changed, the way you support your clients and how Accenture cloud first is changing your approach to cloud services. >>Wonderful. Um, you know, I did not color one very important aspect in my previous question, but that's exactly what you just asked me now, which is to do all of this. I talked about all of the variables, uh, an organization or an enterprise is going to go through, but the good part is they have one constant. And what is that? That is their employees, uh, because you do, the employees are able to embrace this change. If they are able to, uh, change them, says, pivot them says retool and train themselves to be able to operate in this new cloud. First one, the ability to reimagine every function of the business would be happening at speed. And cloud first approach is to do all of this at speed, because innovation is deadly proposed there, do the rate of probability on experimentation. You need to experiment a lot for any kind of experimentation. >>There's a probability of success. Organizations need to have an ability and a mechanism for them to be able to innovate faster for which they need to experiment a lot, the more the experiment and the lower cost at which they experiment is going to help them experiment a lot. And they experiment demic speed, fail fast, succeed more. And hence, they're going to be able to operate this at speed. So the cloud-first mindset is all about speed. I'm helping the clients fast track that innovation journey, and this is going to happen. Like I said, across the enterprise and every function across every department, I'm the agent of this change is going to be the employees or weapon, race, this change through new skills and new grueling and new mindset that they need to adapt to. >>So Karthik what you're describing it, it sounds so exciting. And yet for a pandemic wary workforce, that's been working remotely that may be dealing with uncertainty if for their kid's school and for so many other aspects of their life, it sounds hard. So how are you helping your clients, employees get onboard with this? And because the change management is, is often the hardest part. >>Yeah, I think it's, again, a great question. A bottle has only so much capacity. Something got to come off for something else to go in. That's what you're saying is absolutely right. And that is again, the power of cloud. The reason why cloud is such a fundamental breakthrough technology and capability for us to succeed in this era, because it helps in various forms. What we talked so far is the power of innovation that can create, but cloud can also simplify the life of the employees in an enterprise. There are several activities and tasks that people do in managing that complex infrastructure, complex ID landscape. They used to do certain jobs and activities in a very difficult underground about with cloud has simplified. And democratised a lot of these activities. So that things which had to be done in the past, like managing the complexity of the infrastructure, keeping them up all the time, managing the, um, the obsolescence of the capabilities and technologies and infrastructure, all of that could be offloaded to the cloud. >>So that the time that is available for all of these employees can be used to further innovate. Every organization is going to spend almost the same amount of money, but rather than spending activities, by looking at the rear view mirror on keeping the lights on, they're going to spend more money, more time, more energy, and spend their skills on things that are going to add value to their organization. Because you, every innovation that an enterprise can give to their end customer need not come from that enterprise. The word of platform economy is about democratising innovation. And the power of cloud is to get all of these capabilities from outside the four walls of the enterprise, >>It will add value to the organization, but I would imagine also add value to that employee's life because that employee, the employee will be more engaged in his or her job and therefore bring more excitement and energy into her, his or her day-to-day activities too. >>Absolutely. Absolutely. And this is, this is a normal evolution we would have seen everybody would have seen in their lives, that they keep moving up the value chain of what activities that, uh, gets performed buying by those individuals. And this is, um, you know, no more true than how the United States, uh, as an economy has operated where, um, this is the power of a powerhouse of innovation, where the work that's done inside the country keeps moving up to value chain. And, um, us leverage is the global economy for a lot of things that is required to power the United States and that global economic, uh, phenomenon is very proof for an enterprise as well. There are things that an enterprise needs to do them soon. There are things an employee needs to do themselves. Um, but there are things that they could leverage from the external innovation and the power of innovation that is coming from technologies like cloud. >>So at Accenture, you have long, long, deep Stan, sorry, you have deep and long-standing relationships with many cloud service providers, including AWS. How does the Accenture cloud first strategy, how does it affect your relationships with those providers? >>Yeah, we have great relationships with cloud providers like AWS. And in fact, in the cloud world, it was one of the first, um, capability that we started about years ago, uh, when we started developing these capabilities. But five years ago, we hit a very important milestone where the two organizations came together and said that we are forging a pharma partnership with joint investments to build this partnership. And we named that as a Accenture, AWS business group ABG, uh, where we co-invest and brought skills together and develop solutions. And we will continue to do that. And through that investment, we've also made several acquisitions that you would have seen in the recent times, like, uh, an invoice and gecko that we made acquisitions in in Europe. But now we're taking this to the next level. What we are saying is two cloud first and the $3 billion investment that we are bringing in, uh, through cloud-first. >>We are going to make specific investment to create unique joint solution and landing zones foundation, um, cloud packs with which clients can accelerate their innovation or their journey to cloud first. And one great example is what we are doing with Takeda, uh, billable, pharmaceutical giant, um, between we've signed a five-year partnership. And it was out in the media just a month ago or so, where we are, the two organizations are coming together. We have created a partnership as a power of three partnership, where the three organizations are jointly hoarding hats and taking responsibility for the innovation and the leadership position that Takeda wants to get to with this. We are going to simplify their operating model and organization by providing and flexibility. We're going to provide a lot more insights. Tequila has a 230 year old organization. Imagine the amount of trapped data and intelligence that is there. >>How about bringing all of that together with the power of AWS and Accenture and Takeda to drive more customer insights, um, come up with breakthrough R and D uh, accelerate clinical trials and improve the patient experience using AI ML and edge technologies. So all of these things that we will do through this partnership with joined investment from Accenture cloud first, as well as partner like AWS, so that Takeda can realize their gain. And, uh, their senior actually made a statement that five years from now, every ticket an employee will have an AI assistant. That's going to make that beginner employee move up the value chain on how they contribute and add value to the future of tequila with the AI assistant, making them even more equipped and smarter than what they could be otherwise. >>So, one last question to close this out here. What is your future vision for, for Accenture cloud first? What are we going to be talking about at next year's Accenture executive summit? Yeah, the future >>Is going to be, um, evolving, but the part that is exciting to me, and this is, uh, uh, a fundamental belief that we are entering a new era of industrial revolution from industry first, second, and third industry. The third happened probably 20 years ago with the advent of Silicon and computers and all of that stuff that happened here in the Silicon Valley. I think the fourth industrial revolution is going to be in the cross section of, uh, physical, digital and biological boundaries. And there's a great article, um, in one economic forum that people, uh, your audience can Google and read about it. Uh, but the reason why this is very, very important is we are seeing a disturbing phenomenon that over the last 10 years are seeing a Blackwing of the, um, labor productivity and innovation, which has dropped to about 2.1%. When you see that kind of phenomenon over that longer period of time, there has to be breakthrough innovation that needs to happen to come out of this barrier and get to the next, you know, base camp, as I would call it to further this productivity, um, lack that we are seeing, and that is going to happen in the intersection of the physical, digital and biological boundaries. >>And I think cloud is going to be the connective tissue between all of these three, to be able to provide that where it's the edge, especially is good to come closer to the human lives. It's going to come from cloud. Yeah. Pick totally in your mind, you can think about cloud as central, either in a private cloud, in a data center or in a public cloud, you know, everywhere. But when you think about edge, it's going to be far reaching and coming close to where we live and maybe work and very, um, get entertained and so on and so forth. And there's good to be, uh, intervention in a positive way in the field of medicine, in the field of entertainment, in the field of, um, manufacturing in the field of, um, you know, mobility. When I say mobility, human mobility, people, transportation, and so on and so forth with all of this stuff, cloud is going to be the connective tissue and the vision of cloud first is going to be, uh, you know, blowing through this big change that is going to happen. And the evolution that is going to happen where, you know, the human grace of mankind, um, our person kind of being very gender neutral in today's world. Um, go first needs to be that beacon of, uh, creating the next generation vision for enterprises to take advantage of that kind of an exciting future. And that's why it, Accenture, are we saying that there'll be change as our, as our purpose? >>I genuinely believe that cloud first is going to be the forefront of that change agenda, both for Accenture as well as for the rest of the work. >>Excellent. Let there be changed. Indeed. Thank you so much for joining us Karthik. A pleasure I'm Rebecca Knight stay tuned for more of Q3 60 fives coverage of the Accenture executive summit >>From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtual and our coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. Today, we are talking about the power of three. And what happens when you bring together the scientific, how of a global bias biopharmaceutical powerhouse in Takeda, a leading cloud services provider in AWS, and Accenture's ability to innovate, execute, and deliver innovation. Joining me to talk about these things. We have Aaron, sorry. Arjan Beatty. He is the senior managing director and chairman of Accenture's diamonds leadership council. Welcome Arjun. Thank you, Karl hick. He is the chief digital and information officer at Takeda. >>What is your bigger, thank you, Rebecca >>And Brian Beau Han global director and head of the Accenture AWS business group at Amazon web services. Thanks so much for coming on. Thank you. So, as I said, we're talking today about this relationship between, uh, your three organizations. Carl, I want to talk with you. I know you're at the beginning of your cloud journey. What was the compelling reason? Why w why, why move to the cloud and why now? >>Yeah, no, thank you for the question. So, you know, as a biopharmaceutical leader, we're committed to bringing better health and a brighter future to our patients. We're doing that by translating science into some really innovative and life transporting therapies, but throughout, you know, we believe that there's a responsible use of technology, of data and of innovation. And those three ingredients are really key to helping us deliver on that promise. And so, you know, while I think a I'll call it, this cloud journey is already always been a part of our strategy. Um, and we've made some pretty steady progress over the last years with a number of I'll call it diverse approaches to the digital and AI. We just weren't seeing the impact at scale that we wanted to see. Um, and I think that, you know, there's a, there's a need ultimately to, you know, accelerate and broaden that shift. >>And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. One of those has been certainly a number of the acquisitions we've made Shire, uh, being the most pressing example, uh, but also the global pandemic, both of those highlight the need for us to move faster, um, at the speed of cloud, ultimately. Uh, and so we started thinking outside of the box because it was taking us too long and we decided to leverage the strategic partner model. Uh, and it's giving us a chance to think about our challenges very differently. We call this the power of three, uh, and ultimately our focus is singularly on our patients. I mean, they're waiting for us. We need to get there faster. It can take years. And so I think that there is a focus on innovation at a rapid speed, so we can move ultimately from treating conditions to keeping people healthy. >>So as you are embarking on this journey, what are some of the insights you want to share about, about what you're seeing so far? >>Yeah, no, it's a great question. So, I mean, look, maybe right before I highlight some of the key insights, uh, I would say that, you know, with cloud now as the, as a launchpad for innovation, you know, our vision all along has been that in less than 10 years, we want every single to kid, uh, the associate or employee to be empowered by an AI assistant. And I think that, you know, that's going to help us make faster, better decisions. That'll help us, uh, fundamentally deliver transformative therapies and better experiences to, to that ecosystem, to our patients, to physicians, to payers, et cetera, much faster than we previously thought possible. Um, and I think that technologies like cloud and edge computing together with a very powerful I'll call it data fabric is going to help us to create this, this real-time, uh, I'll call it the digital ecosystem. >>The data has to flow ultimately seamlessly between our patients and providers or partners or researchers, et cetera. Uh, and so we've been thinking about this, uh, I'll call it weekly, call up sort of this pyramid, um, that helps us describe our vision. Uh, and a lot of it has to do with ultimately modernizing the foundation, modernizing and rearchitecting, the platforms that drive the company, uh, heightening our focus on data, which means that there's an accelerated shift towards, uh, enterprise data platforms and digital products. And then ultimately, uh, uh, uh, you know, really an engine for innovation sitting at the very top. Um, and so I think with that, you know, there's a few different, I'll call it insights that, you know, are quickly kind of come zooming into focus. I would say one is this need to collaborate very differently. Um, you know, not only internally, but you know, how do we define ultimately, and build a connected digital ecosystem with the right partners and technologies externally? >>I think the second component that maybe people don't think as much about, but, you know, I find critically important is for us to find ways of really transforming our culture. We have to unlock talent and shift the culture certainly as a large biopharmaceutical very differently. And then lastly, you've touched on it already, which is, you know, innovation at the speed of cloud. How do we re-imagine that? You know, how do ideas go from getting tested in months to kind of getting tested in days? You know, how do we collaborate very differently? Uh, and so I think those are three, uh, perhaps of the larger I'll call it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. >>So Arjun, I want to bring you into this conversation a little bit. Let's, let's delve into those a bit. Talk first about the collaboration, uh, that Carl was referencing there. How, how have you seen that? It is enabling, uh, colleagues and teams to communicate differently and interact in new and different ways? Uh, both internally and externally, as Carl said, >>No, thank you for that. And, um, I've got to give call a lot of credit because as we started to think about this journey, it was clear. It was a bold ambition was, uh, something that, you know, we had all to do differently. And so the concept of the power of three that Carl has constructed has become a label for us as a way to think about what are we going to do to collectively drive this journey forward. And to me, the unique ways of collaboration means three things. The first one is that, um, what is expected is that the three parties are going to come together and it's more than just the sum of our resources. And by that, I mean that we have to bring all of ourselves, all of our collective capabilities, as an example, Amazon has amazing supply chain capabilities. They're one of the best at supply chain. >>So in addition to resources, when we have supply chain innovations, uh, that's something that they're bringing in addition to just, uh, talent and assets, similarly for Accenture, right? We do a lot, uh, in the talent space. So how do we bring our thinking as to how we apply best practices for talent to this partnership? So, um, as we think about this, so that's, that's the first one, the second one is about shared success very early on in this partnership, we started to build some foundations and actually develop seven principles that all of us would look at as the basis for this success shared success model. And we continue to hold that sort of in the forefront, as we think about this collaboration. And maybe the third thing I would say is this one team mindset. So whether it's the three of our CEOs that get together every couple of months to think about, uh, this partnership, or it is the governance model that Carl has put together, which has all three parties in the governance and every level of leadership, we always think about this as a collective group so that we can keep that front and center. >>And what I think ultimately has enabled us to do is it's allowed us to move at speed, be more flexible. And ultimately all we're looking at the target the same way, the North side, the same way, >>Brian, about you, what have you observed and what are you thinking about in terms of how this is helping teams collaborate differently? Yeah, >>Absolutely. And RJ made some, some great points there. And I think if you really think about what he's talking about, it's that, that diversity of talent, diversity of skill and viewpoint and even culture, right? And so we see that in the power of three. And then I think if we drill down into what we see at Takeda and frankly Takeda was, was really, I think, pretty visionary and on their way here, right. And taking this kind of cross-functional approach and applying it to how they operate day to day. So moving from a more functional view of the world to more of a product oriented view of the world, right? So when you think about we're going to be organized around a product or a service or a capability that we're going to provide to our customers or our patients or donors in this case, it implies a different structure all to altogether and a different way of thinking, right? >>Because now you've got technical people and business experts and marketing experts all working together in this is sort of cross collaboration. And what's great about that is it's really the only way to succeed with cloud, right? Because the old ways of thinking where you've got application people and infrastructure, people in business, people is suboptimal, right? Because we can all access this tool as these capabilities and the best way to do that. Isn't across kind of a cross collaborative way. And so this is product oriented mindset. It's a keto was already on. I think it's allowed us to move faster. >>Carl, I want to go back to this idea of unlocking talent and culture. And this is something that both Brian and Arjun have talked about too. People are an essential part of their, at the heart of your organization. How will their experience of work change and how are you helping re-imagine and reinforce a strong organizational culture, particularly at this time when so many people are working remotely. >>Yeah. It's a great question. And it's something that, you know, I think we all have to think a lot about, I mean, I think, um, you know, driving this, this color, this, this digital and data kind of capability building, uh, it takes a lot of, a lot of thinking. So, I mean, there's a few different elements in terms of how we're tackling this one is we're recognizing, and it's not just for the technology organization or for those actors that, that we're innovating with, but it's really across all of the Qaeda where we're working through ways of raising what I'll call the overall digital leaders literacy of the organization, you know, what are the, you know, what are the skills that are needed almost at a baseline level, even for a global bio-pharmaceutical company and how do we deploy, I'll call it those learning resources very broadly. >>And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are very specialized skills that are needed. Uh, my organization is one of those. And so, you know, we're fostering ways in which, you know, we're very kind of quickly kind of creating, uh, avenues excitement for, for associates in that space. So one example specifically, as we use, you know, during these, uh, very much sort of remote, uh, sort of days, we, we use what we call global it meet days, and we set a day aside every single month and this last Friday, um, you know, we, we create during that time, it's time for personal development. Um, and we provide active seminars and training on things like, you know, robotic process automation, data analytics cloud, uh, in this last month we've been doing this for months and months now, but in his last month, more than 50% of my organization participated, and there's this huge positive shift, both in terms of access and excitement about really harnessing those new skills and being able to apply them. >>Uh, and so I think that that's, you know, one, one element that can be considered. And then thirdly, um, of course every organization has to work on how do you prioritize talent, acquisition and management and competencies that you can't rescale? I mean, there are just some new capabilities that we don't have. And so there's a large focus that I have with our executive team and our CEO and thinking through those critical roles that we need to activate in order to kind of, to, to build on this, uh, this business led cloud transformation. And lastly, probably the hardest one, but the one that I'm most jazzed about is really this focus on changing the mindsets and behaviors. Um, and I think there, you know, this is where the power of three is, is really, uh, kind of coming together nicely. I mean, we're working on things like, you know, how do we create this patient obsessed curiosity, um, and really kind of unlock innovation with a real, kind of a growth mindset. >>Uh, and the level of curiosity that's needed, not to just continue to do the same things, but to really challenge the status quo. So that's one big area of focus we're having the agility to act just faster. I mean, to worry less, I guess I would say about kind of the standard chain of command, but how do you make more speedy, more courageous decisions? And this is places where we can emulate the way that a partner like AWS works, or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently to a number of partnerships that we can build. So we can break down some of these barriers and use these networks, um, whether it's within our own internal ecosystem or externally to help, to create value faster. So a lot of energy around ways of working and we'll have to check back in, but I mean, we're early in on this mindset and behavioral shift, um, but a lot of good early momentum. >>Carl you've given me a good segue to talk to Brian about innovation, because you said a lot of the things that I was the customer obsession and this idea of innovating much more quickly. Obviously now the world has its eyes on drug development, and we've all learned a lot about it, uh, in the past few months and accelerating drug development is all, uh, is of great interest to all of us. Brian, how does a transformation like this help a company's ability to become more agile and more innovative and at a quicker speed to, >>Yeah, no, absolutely. And I think some of the things that Carl talked about just now are critical to that, right? I think where sometimes folks fall short is they think, you know, we're going to roll out the technology and the is going to be the silver bullet where in fact it is the culture, it is, is the talent. And it's the focus on that. That's going to be, you know, the determinant of success. And I will say, you know, in this power of three arrangement and Carl talked a little bit about the pyramid, um, talent and culture and that change, and that kind of thinking about that has been a first-class citizen since the very beginning, right. That absolutely is critical for, for being there. Um, and so that's been, that's been key. And so we think about innovation at Amazon and AWS and Chrome mentioned some of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, right? >>So we're kind of obsessive about builders. Um, and, and we meet what we mean by that is we, we, at Amazon, we hire for builders, we cultivate builders and we like to talk to our customers about it as well. And it also implies a different mindset, right? When you're a builder, you have that, that curiosity, you have that ownership, you have that stake and whatever I'm creating, I'm going to be a co-owner of this product or this service, right. Getting back to that kind of product oriented mindset. And it's not just the technical people or the it people who are builders. It is also the business people as, as Carl talked about. Right. So when we start thinking about, um, innovation again, where we see folks kind of get into a little bit of, uh, innovation, pilot paralysis, is that you can focus on the technology, but if you're not focusing on the talent and the culture and the processes and the mechanisms, you're going to be putting out technology, but you're not going to have an organization that's ready to take it and scale it and accelerate it. >>Right. And so that's, that's been absolutely critical. So just a couple of things we've been doing with, with the Qaeda and Decatur has really been leading the way is, think about a mechanism and a process. And it's really been working backward from the customer, right? In this case, again, the patient and the donor. And that was an easy one because the key value of Decatur is to be a patient focused bio-pharmaceutical right. So that was embedded in their DNA. So that working back from that, that patient, that donor was a key part of that process. And that's really deep in our DNA as well and Accentures. And so we were able to bring that together. The other one is, is, is getting used to experimenting and even perhaps failing, right. And being able to iterate and fail fast and experiment and understanding that, you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, not like what you see and turn around and go back. And cloud really helps there because the costs of experimenting and the cost of failure is so much lower than it's ever been. You can do it much faster and the implications are so much less. So just a couple of things that we've been really driving, uh, with Decatur around innovation, that's been really critical. >>Carl, where are you already seeing signs of success? Yeah, no, it's a great question. And so we chose, you know, uh, with our focus on, on innovation to try to unleash maybe the power of data digital in, uh, in focusing on what I call sort of a nave. And so we chose our, our, our plasma derived therapy business, um, and you know, the plasma-derived therapy business unit, it develops critical life-saving therapies for patients with rare and complex diseases. Um, but what we're doing is by bringing kind of our energy together, we're focusing on creating, I'll call it state of the art digitally connected donation centers. And we're really modernizing, you know, the, the, the donor experience right now, we're trying to, uh, improve also I'll call it the overall plasma collection process. And so we've, uh, selected a number of alcohol at a very high-speed pilots that we're working through right now, specifically in this, in this area. And we're seeing really great results already. Um, and so that's, that's one specific area of focus >>Arjun. I want you to close this out here. Any ideas, any best practices advice you would have for other pharmaceutical companies that are, that are at the early stage of their cloud journey for me? Yes. >>Yeah, no, I was breaking up a bit. No, I think they, um, the key is what's sort of been great for me to see is that when people think about cloud, you know, you always think about infrastructure technology. The reality is that the cloud is really the true enabler for innovation and innovating at scale. And, and if you think about that, right, in all the components that you need, that ultimately that's where the value is for the company, right? Because yes, you're going to get some cost synergies and that's great, but the true value is in how do we transform the organization in the case of the Qaeda and the life sciences clients, right. We're trying to take a 14 year process of research and development that takes billions of dollars and compress that, right. Tremendous amounts of innovation opportunity. You think about the commercial aspect, lots of innovation can come there. The plasma derived therapy is a great example of how we're going to really innovate to change the trajectory of that business. So I think innovation is at the heart of what most organizations need to do. And the formula, the cocktail that the Qaeda has constructed with this Fuji program really has all the ingredients, um, that are required for that success. >>Great. Well, thank you so much. Arjun, Brian and Carl was really an enlightening conversation. >>Yeah, it's been fun. Thanks Rebecca. >>Thank you for tuning into the cube virtuals coverage of the Accenture executive summit from around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. Welcome everyone to the cubes of Accenture >>Executive summit here at AWS reinvent. I'm your host Rebecca Knight for this segment? We have two guests. First. We have Helen Davis. She is the senior director of cloud platform services, assistant director for it and digital for the West Midlands police. Thanks so much for coming on the show, Helen, And we also have Matthew lb. He is Accenture health and public service associate director and West Midlands police account lead. Thanks so much for coming on the show. Matthew, thank you for having us. So we are going to be talking about delivering data-driven insights to the West Midlands police force. Helen, I want to start with you. Can you tell us a little bit about the West Midlands police force? How big is the force and also what were some of the challenges that you were grappling with prior to this initiative? >>Yes, certainly. So Westerners police is the second largest police force in the UK, outside of the metropolitan police in London. Um, we have an excessive, um, 11,000 people work at Westminster police serving communities, um, through, across the Midlands region. So geographically, we're quite a big area as well, as well as, um, being population, um, density, having that as a, at a high level. Um, so the reason we sort of embarked on the data-driven insights platform and it, which was a huge change for us was for a number of reasons. Um, namely we had a lot of disparate data, um, which was spread across a range of legacy systems that were many, many years old, um, with some duplication of, um, what was being captured and no single view for offices or, um, support staff. Um, some of the access was limited. You have to be in a, in an actual police building on a desktop computer to access it. Um, other information could only reach officers on the frontline through a telephone call back to one of our enabling services where they would do a manual checkup, um, look at the information, then call the offices back, um, and tell them what they needed to know. So it was a very long laborious process and not very efficient. Um, and we certainly weren't exploiting the data that we had in a very productive way. >>So it sounds like as you're describing and an old clunky system that needed a technological, uh, reimagination, so what was the main motivation for, for doing, for making this shift? >>It was really, um, about making us more efficient and more effective in how we do how we do business. So, um, you know, certainly as a, as an it leader and sort of my operational colleagues, we recognize the benefits, um, that data analytics could bring in, uh, in a policing environment, not something that was, um, really done in the UK at time. You know, we have a lot of data, so we're very data rich and the information that we have, but we needed to turn it into information that was actionable. So that's where we started looking for, um, technology partners and, um, suppliers to help us and sort of help us really with what's the art of the possible, you know, this hasn't been done before. So what could we do in this space that's appropriate for policing >>Helen? I love that idea. What is the art of the possible, can you tell us a little bit about why you chose AWS? >>I think really, you know, as with all things and when we're procuring a partner in the public sector that, you know, there are many rules and regulations quite rightly as you would expect that to be because we're spending public money. So we have to be very, very careful and, um, it's, it's a long process and we have to be open to public scrutiny. So, um, we sort of look to everything, everything that was available as part of that process, but we recognize the benefits that tide would provide in this space because, you know, without moving to a cloud environment, we would literally be replacing something that was legacy with something that was a bit more modern. Um, that's not what we wanted to do. Our ambition was far greater than that. So I think, um, in terms of AWS, really, it was around scalability, interoperability, you know, disaster things like the disaster recovery service, the fact that we can scale up and down quickly, we call it dialing up and dialing back. Um, you know, it's it's page go. So it just sort of ticked all the boxes for us. And then we went through the full procurement process, fortunately, um, it came out on top for us. So we were, we were able to move forward, but it just sort of had everything that we were looking for in that space. >>Matthew, I want to bring you into the conversation a little bit here. How are you working with the wet with the West Midlands police, sorry, and helping them implement this cloud first journey? >>Yeah, so I guess, um, by January the West Midlands police started, um, pay for five years ago now. So, um, we set up a partnership with the force I, and you to operate operation the way that was very different to a traditional supplier relationship. Um, secretary that the data difference insights program is, is one of many that we've been working with less neutral on, um, over the last five years. Um, as having said already, um, cloud gave a number of, uh, advantages certainly from a big data perspective and the things that that enabled us today, um, I'm from an Accenture perspective that allowed us to bring in a number of the different themes that we have say cloud themes, security teams, um, interacted from a design perspective, as well as more traditional services that people would associate with the country. >>So much of this is about embracing comprehensive change to experiment, innovate, and try different things. Matthew, how, how do you help an entity like West Midlands police think differently when they are, there are these ways of doing things that people are used to, how do you help them think about what is the art of the possible, as Helen said, >>There's a few things for that, you know, what's being critical is trying to co-create solutions together. Yeah. There's no point just turning up with, um, what we think is the right answer, try and say, um, collectively work through, um, the issues that the forest are seeing the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical and then being really open to working together to create the right solution. Um, rather than just, you know, trying to pick something off the shelf that maybe doesn't fit the forces requirements in the way that it should to, right. It's not always a one size fits all. Obviously, you know, today what we thought was critical is making sure that we're creating something that met the forces needs, um, in terms of the outcomes they're looking to achieve the financial envelopes that were available, um, and how we can deliver those in a, uh, iterative agile way, um, rather than spending years and years, um, working towards an outcome, um, that is going to outdate before you even get that. >>How, how are things different? What kinds of business functions and processes have been re-imagined in, in light of this change and this shift >>It's, it's actually unrecognizable now, um, in certain areas of the business as it was before. So to give you a little bit of context, when we, um, started working with essentially century AWS on the data driven insights program, it was very much around providing, um, what was called locally, a wizzy tool for our intelligence analysts to interrogate data, look at data, you know, decide whether they could do anything predictive with it. And it was very much sort of a back office function to sort of tidy things up for us and make us a bit better in that, in that area or a lot better in that area. And it was rolled out to a number of offices, a small number on the front line. Um, I'm really, it was, um, in line with a mobility strategy that we, hardware officers were getting new smartphones for the first time, um, to do sort of a lot of things on, on, um, policing apps and things like that to again, to avoid them, having to keep driving back to police stations, et cetera. >>And the pilot was so successful. Every officer now has access to this data, um, on their mobile devices. So it literally went from a handful of people in an office somewhere using it to do sort of clever whizzbang things to, um, every officer in the force, being able to access that level of data at their fingertips literally. So what they would touch we've done before is if they needed to check and address or check, uh, details of an individual, um, just as one example, they would either have to, in many cases, go back to a police station to look it up themselves on a desktop computer. Well, they would have to make a call back to, um, a centralized function and speak to an operator, relay the questions either, wait for the answer or wait for a call back with the answer when those people are doing the data interrogation manually. >>So the biggest change for us is the self-service nature of the data we now have available. So officers can do it themselves on their phone, wherever they might be. So the efficiency savings, um, from that point of view are immense. And I think just parallel to that is the quality of our data because we had a lot of data, but just because you've got a lot of data and a lot of information doesn't mean it's big data and it's valuable necessarily. Um, so again, it was having the single source of truth as we, as we call it. So you know, that when you are completing those safe searches and getting the responses back, that it is the most accurate information we hold. And also you're getting it back within minutes as opposed to, you know, half an hour, an hour or a drive back to the station. So it's making officers more efficient and it's also making them safer. The more efficient they are, the more time they have to spend, um, out with the public doing what they, you know, we all should be doing. >>And have you seen that kind of return on investment because what you were just describing with all the steps that we'd needed to be taken in prior to this to verify and address say, and those are precious seconds when someone's life is on the line in, in sort of in the course of everyday police work. >>Absolutely. Yeah, absolutely. It's difficult to put a price on it. It's difficult to quantify. Um, but all the, you know, the minutes here and that certainly add up to a significant amount of efficiency savings, and we've certainly been able to demonstrate the officers are spending less time up police stations as a result and more time out on the front line. Also they're safer because they can get information about what may or may not be and address what may or may not have occurred in an area before very, very quickly without having to wait. >>Matthew, I want to hear your observations of working so closely with this West Midlands police. Have you noticed anything about changes in its culture and its operating model in how police officers interact with one another? Have you seen any changes since this technology change, >>Um, unique about the West new misplaces, the buy-in from the top, it depend on the chief and his exact team. And Helen is the leader from an IOT perspective. Um, the entire force is bought in. So what is a significant change program? Uh, uh, not trickles three. Um, everyone in the organization, um, change is difficult. Um, and there's a lot of time effort. That's been put into bake, the technical delivery and the business change and adoption aspects around each of the projects. Um, but you can see the step change that it's making in each aspect to the organization, uh, and where that's putting West Midlands police as a leader in, um, technology I'm policing in the UK. And I think globally, >>And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain intransigence in workplaces about this is just the way we've always done things and we're used to this and don't try to get us, don't try to get us to do anything new here. It works. How do you get the buy-in that you need to, to do this kind of digital transformation? >>I think it, it would be wrong to say it was easy. Um, um, we also have to bear in mind that this was one program in a five year program. So there was a lot of change going on, um, both internally for some of our back office functions, as well as front tie, uh, frontline offices. So with DDI in particular, I think the stat change occurred when people could see what it could do for them. You know, we had lots of workshops and seminars where we all talk about, you know, big data and it's going to be great and it's data analytics and it's transformational, you know, and quite rightly people that are very busy doing a day job that not necessarily technologists in the main and, you know, are particularly interested quite rightly so in what we are not dealing with the cloud, you know? >>And it was like, yeah, okay. It's one more thing. And then when they started to see on that, on their phones and what teams could do, that's when it started to sell itself. And I think that's when we started to see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, you know, our help desks in meltdown. Cause everyone's like, well, we call it manage without this anymore. And I think that speaks for itself. So it doesn't happen overnight. It's sort of incremental changes and then that's a step change in attitude. And when they see it working and they see the benefits, they want to use it more. And that's how it's become fundamental to our policing by itself, really without much selling >>Matthew, Helen just made a compelling case for how to get buy in. Have you discovered any other best practices when you are trying to get everyone on board for this kind of thing? >>So we've, um, we've used a lot of the traditional techniques, things around comms and engagement. We've also used things like, um, the 30 day challenge and nudge theory around how can we gradually encourage people to use things? Um, I think there's a point where all of this around, how do we just keep it simple and keep it user centric from an end user perspective? I think DDI is a great example of where the, the technology is incredibly complex. The solution itself is, um, you know, extremely large and, um, has been very difficult to, um, get delivered. But at the heart of it is a very simple front end for the user to encourage it and take that complexity away from them. Uh, I think that's been critical through the whole piece of video. >>One final word from Helen. I want to hear, where do you go from here? What is the longterm vision? I know that this made productivity, >>Um, productivity savings equivalent to 154 full-time officers. Uh, what's next, I think really it's around, um, exploiting what we've got. Um, I use the phrase quite a lot, dialing it up, which drives my technical architects crazy, but because it's apparently not that simple, but, um, you know, we've, we've been through significant change in the last five years and we are still continuing to batch all of those changes into everyday, um, operational policing. But what we need to see now is we need to exploit and build on the investments that we've made, um, in terms of data and claims specifically, the next step really is about expanding our pool of data and our functions. Um, so that, you know, we keep getting better and better, um, at this, um, the more we do, the more data we have, the more refined we can be, the more precise we are with all of our actions. >>Um, you know, we're always being expected to, again, look after the public purse and do more for less. And I think this is certainly an and our cloud journey and cloud first by design, which is where we are now, um, is helping us to be future-proofed. So for us, it's very much an investment. And I see now that we have good at embedded in operational policing for me, this is the start of our journey, not the end. So it's really exciting to see where we can go from here. Exciting times. Indeed. Thank you so much. And Matthew for joining us, I really appreciate it. And you are watching the cube stay tuned for more of the cubes coverage of the AWS reinvent Accenture executive summit. I'm Rebecca Knight from around the globe with digital coverage, >>AWS reinvent executive summit, 2020, sponsored by Accenture and AWS. Everyone. Welcome to the cube virtual coverage of the executive summit at AWS reinvent 2020 virtual. This is the cube virtual. We can't be there in person like we are every year we have to be remote. This executive summit is with special programming supported by Accenture where the cube virtual I'm your host John for a year, we had a great panel here called uncloud first digital transformation from some experts, Stuart driver, the director of it and infrastructure and operates at lion Australia, Douglas Regan, managing director, client account lead at lion for Accenture as a deep Islam associate director application development lead for Accenture gentlemen, thanks for coming on the cube virtual that's a mouthful, all that digital, but the bottom line it's cloud transformation. This is a journey that you guys have been on together for over 10 years to be really a digital company. Now, some things have happened in the past year that kind of brings all this together. This is about the next generation organization. So I want to ask Stuart you first, if you can talk about this transformation at lion has undertaken some of the challenges and opportunities and how this year in particular has brought it together because you, you know, COVID has been the accelerant of digital transformation. Well, if you're 10 years in, I'm sure you're there. You're in the, uh, uh, on that wave right now. Take a minute to explain this transformation journey. >>Yeah, sure. So number of years back, we, we looked at kind of our infrastructure and our landscape. I'm trying to figure out where we wanted to go next. And we were very analog based, um, and stuck in the old it groove of, you know, capital refresh, um, struggling to transform, struggling to get to a digital platform and we needed to change it up so that we could, uh, become very different business to the one that we were back then. Um, obviously cloud is an accelerant to that and we had a number of initiatives that needed a platform to build on. And a cloud infrastructure was the way that we started to do that. So we went through a number of transformation programs that we didn't want to do that in the old world. We wanted to do it in a new world. So for us, it was partnering up with a, you know, great organizations that can take you on the journey and, uh, you know, start to deliver a bit by bit incremental progress, uh, to get to the, uh, I guess the promise land. >>Um, we're not, uh, not all the way there, but to where we're a long way along. And then when you get to some of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually change pretty quickly, um, provide capacity and, uh, and increase your environments and, you know, do the things that you need to do in a much more dynamic way than we would have been able to previously where we might've been waiting for the hardware vendors, et cetera, to deliver capacity for us this year, it's been a pretty strong year from an it perspective and delivering for the business needs, >>Forget the Douglas. I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, you got to jump on cloud, get in early, you know, a lot of naysayers like, well, wait till to mature a little bit. Really, if you got in early and you paying your dues, if you will taking that medicine with the cloud, you're really kind of peaking at the right time. Is that true? Is that one of the benefits that comes out of this getting in the cloud, >>John, this has been an unprecedented year, right. And, um, you know, Australia, we had to live through Bush fires and then we had covert and, and then we actually had to deliver a, um, a project I'm very know transformational product project, completely remote. And then we also had had some, some cyber challenges, which is public as well. And I don't think if we weren't moved into and enabled through the cloud would have been able to achieve that this year. It would have been much different. It would have been very difficult to do the fact that we were able to work and partner with Amazon through this year, which is unprecedented and actually come out the other end and we've delivered a brand new digital capability across the entire business. Um, it wouldn't >>Have been impossible if we could, I guess, stayed in the old world. The fact that we moved into the new Naval by the Navy allowed us to work in this unprecedented gear >>Just quick. What's your personal view on this? Because I've been saying on the Cuban reporting, necessity's the mother of all invention and the word agility has been kicked around as kind of a cliche, Oh, it'd be agile. You know, we're gonna get to Sydney. You get a minute on specifically, but from your perspective, uh, Douglas, what does that mean to you? Because there is benefits there for being agile. And >>I mean, I think as Stuart mentioned writing, and a lot of these things we try to do and, you know, typically, you know, hardware capabilities of the last to be told and, and always the only critical path to be done. You know, we really didn't have that in this case, what we were doing with our projects in our deployments, right. We were able to move quickly able to make decisions in line with the business and really get things going, right. So you, a lot of times in a traditional world, you have these inhibitors, you have these critical path, it takes weeks and months to get things done as opposed to hours and days. And it truly allowed us to, we had to VJ things, move things. And, you know, we were able to do that in this environment with AWS to support and the fact that we can kind of turn things off and on as quickly as we need it. Yeah. >>Cloud-scale is great for speed. So DECA got, Gardez get your thoughts on this cloud first mission, you know, it, you know, the dev ops worlds, they saw this early, that jumping in there, they saw the, the, the agility. Now the theme this year is modern applications with the COVID pandemic pressure, there's real business pressure to make that happen. How did you guys learn to get there fast? And what specifically did you guys do at Accenture and how did it all come together? Can you take us inside kind of how it played out? >>All right. So we started off with us and we work with lions experts and, uh, the lost knowledge that allowed reconstructive being had. Um, we then applied our journey group cloud strategy basically revolves around the seven Oz and, and, uh, you know, the deep peaking steps from our perspective, uh, assessing the current bottom, setting up the new cloud in modern. And as we go modernizing and, and migrating these applications to the cloud now, you know, one of the things that, uh, no we did not along this journey was that, you know, you can have the best plans, but bottom of that, we were dealing with, we often than not have to make changes. Uh, what a lot of agility and also work with a lot of collaboration with the, uh, Lyon team, as well as, uh, uh, AWS. I think the key thing for me was being able to really bring it all together. It's not just, uh, you know, essentially mobilize all of us. >>What were some of the learnings real quick, your journey there? >>So I think perspective the key learnings around that, you know, uh, you know, what, when we look back at, uh, the, the infrastructure that was that we were trying to migrate over to the cloud, a lot of the documentation, et cetera, was not, uh, available. We were having to, uh, figure out a lot of things on the fly. Now that really required us to have, uh, uh, people with deep expertise who could go into those environments and, and work out, uh, you know, the best ways to, to migrate the workloads to the cloud. Uh, I think, you know, the, the biggest thing for me was making Jovi had on that real SMEs across the board globally, that we could leverage across various technologies, uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment would line >>Just do what I got to ask you. How did you address your approach to the cloud and what was your experience? >>Yeah, for me, it's around getting the foundations right. To start with and then building on them. Um, so, you know, you've got to have your, your process and you're going to have your, your kind of your infrastructure there and your blueprints ready. Um, AWS do a great job of that, right. Getting the foundations right. And then building upon it, and then, you know, partnering with Accenture allows you to do that very successfully. Um, I think, um, you know, the one thing that was probably surprising to us when we started down this journey and kind of, after we got a long way down, the track of looking backwards is actually how much you can just turn off. Right? So a lot of stuff that you, uh, you get left with a legacy in your environment, and when you start to work through it with the types of people that civic just mentioned, you know, the technical expertise working with the business, um, you can really rationalize your environment and, uh, um, you know, cloud is a good opportunity to do that, to drive that legacy out. >>Um, so you know, a few things there, the other thing is, um, you've got to try and figure out the benefits that you're going to get out of moving here. So there's no point just taking something that is not delivering a huge amount of value in the traditional world, moving it into the cloud, and guess what it's going to deliver the same limited amount of value. So you've got to transform it, and you've got to make sure that you build it for the future and understand exactly what you're trying to gain out of it. So again, you need a strong collaboration. You need a good partners to work with, and you need good engagement from the business as well, because the kind of, uh, you know, digital transformation, cloud transformation, isn't really an it project, I guess, fundamentally it is at the core, but it's a business project that you've got to get the whole business aligned on. You've got to make sure that your investment streams are appropriate and that you're able to understand the benefits and the value that you're going to drive back towards the business. >>Let's do it. If you don't mind me asking what was some of the obstacles encountered or learnings, um, that might've differed from the expectation we all been there, Hey, you know, we're going to change the world. Here's the sales pitch, here's the outcome. And then obviously things happen, you know, you learn legacy, okay. Let's put some containerization around that cloud native, um, all that rational. You're talking about what are, and you're going to have obstacles. That's how you learn. That's how perfection has developed. How, what obstacles did you come up with and how are they different from your expectations going in? >>Yeah, they're probably no different from other people that have gone down the same journey. If I'm totally honest, the, you know, 70 or 80% of what you do is relative music, because they're a known quantity, it's relatively modern architectures and infrastructures, and you can, you know, upgrade, migrate, move them into the cloud, whatever it is, rehost, replatform, rearchitect, whatever it is you want to do, it's the other stuff, right? It's the stuff that always gets left behind. And that's the challenge. It's, it's getting that last bit over the line and making sure that you haven't invested in the future while still carrying all of your legacy costs and complexity within your environment. So, um, to be quite honest, that's probably taken longer and, and has been more of a challenge than we thought it would be. Um, the other piece I touched on earlier on in terms of what was surprising was actually how much of your environment is actually not needed anymore. >>When you start to put a critical eye across it and understand, um, uh, ask the tough questions and start to understand exactly what, what it is you're trying to achieve. So if you ask a part of a business, do they still need this application or this service a hundred percent of the time, they'll say yes, until you start to lay out to them, okay, now I'm going to cost you this to migrate it or this, to run it in the future. And, you know, here's your ongoing costs and, you know, et cetera, et cetera. And then, uh, for a significant amount of those answers, you get a different response when you start to layer on the true value of it. So you start to flush out those hidden costs within the business, and you start to make some critical decisions as a company based on, uh, based on that. So that was a little tougher than we first thought and probably broader than we thought there was more of that than we anticipated, which actually resulted in a much cleaner environment post and post migration. Yeah. >>Well, expression, if it moves automated, you know, it's kind of a joke on government, how they want to tax everything, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, uh, Stuart and Siddique. Mainly if you can weigh in on this love to know the percentage of total cloud that you have now, versus when you started, because as you start to uncover whether it's by design for purpose, or you discover opportunities to innovate, like you guys have, I'm sure it kind of, you took on some territory inside Lyon, what percentage of cloud now versus >>Yeah. At the start, it was minimal, right. You know, close to zero, right. Single and single digits. Right. It was mainly SAS environments that we had, uh, sitting in cloud when we, uh, when we started, um, Doug mentioned earlier a really significant transformation project that we've undertaken recently gone live on a multi-year one. Um, you know, that's all stood up on AWS and is a significant portion of our environment, um, in terms of what we can move to cloud. Uh, we're probably at about 80 or 90% now. And the balanced bit is, um, legacy infrastructure that is just gonna retire as we go through the cycle rather than migrate to the cloud. Um, so we are significantly cloud-based and, uh, you know, we're reaping the benefits of it in a year, like 2020, and makes you glad that you did all of the hard yards in the previous years when you start business challenges, trying out as, >>So do you get any common reaction to the cloud percentage penetration? >>Sorry, I didn't, I didn't catch that, but I, all I was going to say was, I think it's like the typical 80 20 rule, right? We, we, we worked really hard in the, you know, I think 2018, 19 to get 80% off the, uh, application onto the cloud. And over the last year is the 20% that we have been migrating. And Stuart said, right. A lot of it is also, that's going to be your diet. And I think our next big step is going to be obviously, you know, the icing on the cake, which is to decommission all of these apps as well. Right. So, you know, to get the real benefits out of, uh, out of the whole conservation program from a, uh, from a reduction of CapEx, OPEX perspective, >>Douglas and Stuart, can you guys talk about the decision around the clouds because you guys have had success with AWS? Why AWS how's that decision made? Can you guys give some insight into some of those things? >>I can, I can start, start off. I think back when the decision was made and it was, it was a while back, um, you know, there was some clear advantages of moving relay, Ws, a lot of alignment with some of the significant projects and, uh, the trend, that particular one big transformation project that we've alluded to as well. Um, you know, we needed some, um, some very robust and, um, just future proof and, and proven technology. And AWS gave that to us. We needed a lot of those blueprints to help us move down the path. We didn't want to reinvent everything. So, um, you know, having a lot of that legwork done for us and AWS gives you that, right. And particularly when you partner up with, uh, with a company like Accenture as well, you get combinations of technology and the, the skills and the knowledge to, to move you forward in that direction side. Um, you know, for us, it was a, uh, uh, it was a decision based on, you know, best of breed, um, you know, looking forward and, and trying to predict the future needs and, and, and kind of the environmental that we might need. Um, and, you know, partnering up with organizations that can then take you on the journey >>Just to build on that. So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good choice given the, um, >>Uh, skills and the capability that we had, as well as the assets and tools we had to get the most out of an AWS. And obviously our CEO globally just made an announcement about a huge investment that we're making in cloud. Um, but you know, we've, we've worked very well with AWS. We've done some joint workshops and joint investments, um, some joint POC. So yeah, w we have a very good working relationship, AWS, and I think, um, one incident to reflect upon whether it's cyber it's and again, where we actually jointly, you know, dove in with, um, with Amazon and some of their security experts and our experts. And we're able to actually work through that with mine quite successful. So, um, you know, really good behaviors as an organization, but also really good capabilities. >>Yeah. As you guys, your essential cloud outcomes, research shown, it's the cycle of innovation with the cloud, that's creating a lot of benefits, knowing what you guys know now, looking back certainly COVID has impacted a lot of people kind of going through the same process, knowing what you guys know now, would you advocate people to jump on this transformation journey? If so, how, and what tweaks they make, which changes, what would you advise? >>I might take that one to start with. Um, I hate to think where we would have been when, uh, COVID kicked off here in Australia and, you know, we were all sent home, literally were at work on the Friday, and then over the weekend. And then Monday, we were told not to come back into the office and all of a sudden, um, our capacity in terms of remote access and I quadrupled, or more four, five X, what we had on the Friday we needed on the Monday. And we were able to stand that up during the day Monday into Tuesday, because we were cloud-based and, uh, you know, we just spun up your instances and, uh, you know, sort of our licensing, et cetera. And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. Um, I know peers of mine in other organizations and industries that are relying on kind of a traditional wise and getting hardware, et cetera, that were weeks and months before they could get the right hardware to be able to deliver to their user base. >>So, um, you know, one example where you're able to scale and, uh, uh, get, uh, get value out of this platform beyond probably what was anticipated at the time you talk about, um, you know, less this, the, and all of these kinds of things. And you can also think of a few scenarios, but real world ones where you're getting your business back up and running in that period of time is, is just phenomenal. There's other stuff, right? There's these programs that we've rolled out, you do your sizing, um, and in the traditional world, you would just go out and buy more servers than you need. And, you know, probably never realize the full value of those, you know, the capability of those servers over the life cycle of them. Whereas, you know, in a cloud world, you put in what you think is right. And if it's not right, you pump it up a little bit when, when all of your metrics and so on telling you that you need to bump it up and conversely Scarlett down at the same rate. So for us with the types of challenges and programs and, uh, uh, and just business need, that's come at as this year, uh, we wouldn't have been able to do it without a strong cloud base, uh, to, uh, to move forward with >>Yeah, Douglas, one of the things that I talked to, a lot of people on the right side of history who have been on the right wave with cloud, with the pandemic, and they're happy, they're like, and they're humble. Like, well, we're just lucky, you know, luck is preparation meets opportunity. And this is really about you guys getting in early and being prepared and readiness. This is kind of important as people realize, then you gotta be ready. I mean, it's not just, you don't get lucky by being in the right place, the right time. And there were a lot of companies were on the wrong side of history here who might get washed away. This is a second >>I think, to echo and kind of build on what Stewart said. I think that the reason that we've had success and I guess the momentum is we, we didn't just do it in isolation within it and technology. It was actually linked to broader business changes, you know, creating basically a digital platform for the entire business, moving the business, where are they going to be able to come back stronger after COVID, when they're actually set up for growth, um, and actually allows, you know, a line new achievements, growth objectives, and also its ambitions as far as what he wants to do, uh, with growth in whatever they may do as acquiring other companies and moving into different markets and launching new product. So we've actually done it in a way that there's, you know, real and direct business benefit, uh, that actually enables line to grow >>General. I really appreciate you coming. I have one final question. If you can wrap up here, uh, Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. What's next for lion and a century >>Christmas holidays, I'll start Christmas holidays. And I spent a third year and then a, and then a reset, obviously, right? So, um, you know, it's, it's figuring out, uh, transform what we've already transformed, if that makes sense. So God, a huge proportion of our services sitting in the cloud. Um, but we know we're not done even with the stuff that is in there. We need to take those next steps. We need more and more automation and orchestration. We need to, um, our environment, there's more future growth. We need to be able to work with the business and understand what's coming at them so that we can, um, you know, build that into, into our environment. So again, it's really transformation on top of transformation is the way that I'll describe it. And it's really an open book, right? Once you get it in and you've got the capabilities and the evolving tool sets that AWS continue to bring to the market base, um, you know, working with the partners to, to figure out how we unlock that value, um, you know, drive our costs down our efficiency, uh, all of those kind of, you know, standard metrics. >>Um, but you know, we're looking for the next things to transform and show value back out to our customer base, um, that, uh, that we continue to, you know, sell our products to and work with and understand how we can better meet their needs. Yeah, I think just to echo that, I think it's really leveraging this and then digital capability they have and getting the most out of that investment. And then I think it's also moving to, >>Uh, and adopting more new ways of working as far as, you know, the state of the business. Um, it's getting up the speed of the market is changing. So being able to launch and do things quickly and also, um, competitive and efficient operating costs, uh, now that they're in the cloud, right. So I think it's really leveraging the most out of a platform and then, you know, being efficient in launching things. So putting the, with the business, >>Cedric, any word from you on your priorities by UC this year and folding. >>Yeah. So, uh, just going to say like e-learning squares, right for me were around, you know, just journey. This is a journey to the cloud, right. And, uh, you know, as well dug into sort of Saturday, it's getting all, you know, different parts of the organization along the journey business to ID to your, uh, product windows, et cetera. Right. And it takes time with this stuff, but, uh, uh, you know, you gotta get started on it and, you know, once we, once we finish off, uh, it's the realization of the benefits now that, you know, I'm looking forward? I think for, from Alliance perspective, it's, it is, uh, you know, once we migrate all the workloads to the cloud, it is leveraging, uh, all stack drive. And as I think Stewart said earlier, uh, with, uh, you know, the latest and greatest stuff that AWS it's basically working to see how we can really, uh, achieve more better operational excellence, uh, from a, uh, from a cloud perspective. >>Well, Stewart, thanks for coming on with a century and sharing your environment and what's going on and your journey you're on the right wave. Did the work you were in that it's all coming together with faster, congratulations for your success, and really appreciate Douglas with Steve for coming on as well from Accenture. Thank you for coming on. Thanks, John. Okay. Just the cubes coverage of executive summit at AWS reinvent. This is where all the thought leaders share their best practices, their journeys, and of course, special programming with the center and the cube. I'm Sean ferry, your host, thanks for watching From around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cube virtuals coverage of the Accenture executive summit. Part of AWS reinvent 2020. I'm your host Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First. We have Johan Krebbers. He is the GM digital emerging technologies and VP of it. Innovation at shell. Thank you so much for coming on the show. Johan you're welcome. And next we have Liz Dennett. She is the lead solution architect for O S D U on AWS. Thank you so much, Liz. You'll be. So I want to start our conversation by talking about OSD. You like so many great innovations. It started with a problem Johan. What was the problem you were trying to solve at shell? >>Yeah, the ethical back a couple of years, we started summer 2017, where we had a meeting with the deg, the gas exploration in shell, and the main problem they had. Of course, they got lots of lots of data, but are unable to find the right data. They need to work from once the day, this was scattered in is scattered my boss kind of Emirates all over the place and turned them into real, probably tried to solve is how that person working exploration could find their proper date, not just a day of loss of date. You really needed that we did probably talked about is summer 2017. We said, okay. The only way ABC is moving forward is to start pulling that data into a single data platform. And that, that was at the time that we called it as the, you, the subsurface data universe in there was about the shell name was so in, in January, 2018, we started a project with Amazon to start grating a freaking that building, that Stu environment that the, that universe, so that single data level to put all your exploration and Wells data into that single environment that was intent and every cent, um, already in March of that same year, we said, well, from Michele point of view, we will be far better off if we could make this an industry solution and not just a shelf solution, because Shelby, Shelby, if you can make this industry solution, but people are developing applications for it. >>It also is far better than for shell to say we haven't shell special solution because we don't make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. So storing the data we should do as efficiently possibly can. So in March, we reached out to about eight or nine other large, uh, I gas operators, like the economics, like the totals, like the chefs of this world and say, Hey, we inshallah doing this. Do you want to join this effort? And to our surprise, they all said, yes. And then in September, 2018, we had our kickoff meeting with your open group where we said, we said, okay, if you want to work together, lots of other companies, we also need to look at, okay, how, how we organize that, or is that if you started working with lots of large companies, you need to have some legal framework around some framework around it. So that's why we went to the open group and said, okay, let's, let's form the ODU forum as we call it the time. So it's September, 2080, where I did a Galleria in Houston, but the kick off meeting for the OT four with about 10 members at the time. So there's just over two years ago, we started an exercise for me called ODU, kicked it off. Uh, and so that's really then we'll be coming from and how we got there. Also >>The origin story. Um, well, so what digging a little deeper there? What were some of the things you were trying to achieve with the OSD? >>Well, a couple of things we've tried to achieve with OSU, um, first is really separating data from applications. And what is the, what is the biggest problem we have in the subsurface space that the data and applications are all interlinked or tied together. And if you have them and a new company coming along and say, I have this new application and has access to the data that is not possible because the data often interlinked with the application. So the first thing we did is really breaking the link between the application, the data as those levels, the first thing we did, secondly, put all the data to a single data platform, take the silos out what was happening in the subsurface space. And they got all the data in what we call silos in small little islands out there. So we're trying to do is first break the link to great, great. >>They put the data in a single data bathroom, and a third part who does standard layer. On top of that, it's an API layer on top of the, a platform. So we could create an ecosystem out of companies to start developing soft applications on top of dev data platform across you might have a data platform, but you're only successful. If you have a rich ecosystem of people start developing applications on top of that. And then you can explore today, like small companies, last company, university, you name it, we're getting after create an ecosystem out here. So the three things, whereas was first break the link between application data, just break it and put data at the center and also make sure that data, this data structure would not be managed by one company. It would only be met. It will be managed the data structures by the OT forum. Secondly, then the data of single data platform certainly has an API layer on top and then create an ecosystem. Really go for people, say, please start developing applications because now you have access to the data. I've got the data no longer linked to somebody whose application was all freely available for an API layer. That was, that was all September, 2018, more or less. >>And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? Yeah, absolutely. And this whole thing is Johan said started with a challenge that was really brought out at shell. The challenges that geo-scientists spend up to 70% of their time looking for data, I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out how we could address that one problem, we worked together to really understand the root cause of these challenges and working backwards from that use case OSU and OSU on AWS has really enabled customers to create solutions that span, not just this in particular problem, but can really scale to be inclusive of the entire energy chain and deliver value from these use cases to the energy industry and beyond. Thank you, Lee, uh, Johann. So talk a little bit about Accenture's cloud first approach and how it has, uh, helped shell work faster and better with speed. >>Well, of course, access a cloud first approach only works together in an Amazon environment, AWS environment. So we really look at, at, at, at Accenture and others altogether helping shell in this space. Now the combination of the two is what we're really looking at, uh, where access of course can be, this is not a student who that environment operates, support knowledge to an environment. And of course, Amazon would be doing that to today's environment that underpinning, uh, services, et cetera. So, uh, we would expect a combination, a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are anus. Then when the release feed comes to the market in Q1 next year of ODU, when he started going to Audi production inside shell, but as the first release, which is ready for prime time production across an enterprise will be released one just before Christmas, last year when he's still in may of this year. But release three is the first release we want to use for full scale production deployment inside shell, and also all the operators around the world. And there is what Amazon, sorry. Um, extensive can play a role in the ongoing, in the, in deployment building up, but also support environment. >>So one of the other things that we talk a lot about here on the cube is sustainability. And this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSD you, uh, help organizations become, how is this a greener solution for companies? >>Well, firstly make it, it's a great solution because you start making a much more efficient use of your resources, which is, which is already an important one. The second thing they're doing is also, we started with ODU in the oil and gas space with the expert development space. We've grown, uh OTU but in our strategy of growth, OSU now also do an alternative energy sociology. We'll all start supporting next year. Things like solar farms, wind farms, uh, the, the dermatomal environment hydration. So it becomes an and, and an open energy data platform, not just for the, for the, I want to get into steam that's for new industry, any type of energy industry. So our focus is to create, bring that data of all those various energy data sources together into a single data platform. You're going to use AI and other technology on top of that to exploit the data, to meet again in a single data platform. >>Liz, I want to ask you about security because security is, is, is such a big concern when it comes to how secure is the data on OSD you, um, actually, can I talk, can I do a follow up on the sustainability talking? Oh, absolutely. By all means. I mean, I want to interject though security is absolutely our top priority. I don't mean to move away from that, but with sustainability, in addition to the benefits of the OSU data platform, when a company moves from on-prem to the cloud, they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical on-prem data center. Now, a recent study by four 51 research found that AWS is infrastructure is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to higher server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases, four 51 found that AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSU are working to support our customers is they seek to better understand their workflows and make their legacy businesses less carbon intensive. >>That's that's those are those statistics are incredible. Do you want to talk a little bit now about security? Absolutely. And security will always be AWS is top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy. There are the security requirements for the military global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's had hits service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features as well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. Johann, I want you to talk a little bit about how OSD you can be used today. Does it only handle subsurface data >>And today it's hundreds of servers or Wells data. We got to add to that production around the middle of next year. That means that the whole upstate business. So we've got, if you look at MC, obviously this goes from exploration all the way to production. You've been at the into to a single data platform. So production will be added the round Q3 of next year. Then it principal, we have a difficult, the elder data that single environment, and we want to extended them to other data sources or energy sources like solar farms, wheat farms, uh, hydrogen hydro at San Francisco. We want to add a whore or a list of other day. >>And he saw a student and B all the data together into a single data club. So we move from an fallen guest, a data platform to an energy data platform. That's really what our objective is because the whole industry we've looked at, I've looked at our company companies all moving in that same direction of quantity, of course are very strong at all, I guess, but also increase the, got into all the other energy sources like, like solar, like wind, like, like the hydrogen, et cetera. So we, we move exactly the same method that, that, that the whole OSU can really support at home. And as a spectrum of energy sources, of course, >>And Liz and Johan. I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSD. You we'll start with you, Liz. What do you, what do you see as the future holding for this platform? Um, honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers, wherever their OSU journeys, take them, whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond, but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges. >>Yeah. First, nobody can look that far ahead, any more nowadays, especially 10 years mean now, who knows what happens in 10 years, but if you look what our whole objective is that really in the next five years owes you will become the key backbone for energy companies for storing your data. You are efficient intelligence and optimize the whole supply energy supply chain in this world out there. >>Rubbers Liz Dennett. Thank you so much for coming on the cube virtual, >>Thank you, >>Rebecca nights, stay tuned for more of our coverage of the Accenture executive summit >>Around the globe. It's the cube with digital coverage of AWS reinvent executive summit 2020, sponsored by Accenture and AWS. >>Welcome everyone to the cubes coverage of the Accenture executive summit. Part of AWS reinvent. I'm your host Rebecca Knight today we're welcoming back to Kubila. We have Kishor Dirk. He is the Accenture senior managing director cloud first global services lead. Welcome back to the show >>Kishore. Thank you very much. >>Nice to meet again. And, uh, Tristin moral horse set. He is the managing director, Accenture cloud first North American growth. Welcome back to YouTube. >>Great to be back in. Great to see you again, Rebecca. >>Exactly. Even in this virtual format, it is good to see your faces. Um, today we're going to be talking about my nav and green cloud advisor >>Capability. Kishor I want to start with you. So my NAB is a platform that is really celebrating its first year in existence. Uh, November, 2019 is when Accenture introduced it. Uh, but it's, it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the miner platform, what it is. >>Sure, Rebecca, you know, we lost it and now 2019 and, uh, you know, it is a cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance and all the, especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, you know, we are seeing the transformation of the acceleration to cloud much faster. This platform that you're talking about has enabled hundred and 40 clients globally across different industries. You identify the right cloud solution, navigate the complexity, provide a cloud specific solution simulate for our clients to meet the strategy business needs and the clients are loving it. >>I want to go to you now trust and tell us a little bit about how my nav works and how it helps companies make good cloud choices. >>Yeah. So Rebecca we've talked about cloud is, is more than just infrastructure and that's what mine app tries to solve for. It really looks at a variety of variables, including infrastructure operating model and fundamentally what clients business outcomes, um, uh, our clients are, are looking for and, and identify as the optimal solution for what they need. And we design this to accelerate and we mentioned the pandemic. One of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with. We have a wide variety and library of, uh, collective plot expertise. And we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model. And the simulation gives our clients a wait to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >>Tell us a little bit about that in real life. Now as a company, so many of people are working remotely having to collaborate, uh, not in real life. How is that helping them right now? >>So, um, the, the pandemic has put a tremendous strain on systems, uh, because of the demand on those systems. And so we talk about resiliency. We also now need to collaborate across data across people. Um, I think all of us are calling from a variety of different places where our last year we were all at the cube itself. Um, and, and cloud technologies such as teams, zoom that we're we're leveraging now has fundamentally accelerated and clients are looking to onboard this for their capabilities. They're trying to accelerate their journey. They realize that now the cloud is what is going to become important for them to differentiate. Once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >>Sure. I want to talk with you now about my NABS multiple capabilities, um, and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance, particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >>Yes. So since the launch of my NAB, we continue to enhance capabilities for our clients. One of the significant, uh, capabilities that we have enabled is the brain trust advisor today. You know, Rebecca, a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption, uh, and obviously carbon emissions and, uh, and run a sustainable operations across every aspect of the enterprise. Uh, as a result, you're seeing an increasing trend in adoption of energy, efficient infrastructure in the global market. And one of the things that we did, a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution. And that's what we entered by brings to us, uh, in, in terms of a lot of the client connotation that you're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock beta financial, societal and environmental benefit, uh, through obviously cloud-based circular, operational and sustainable products and services. That is something that, uh, we are enhancing my now and we are having active client discussions at this point of time. >>So Tristan, tell us a little bit about how this capability helps clients make greener. >>Yeah. Um, well, let's start about the investments from the cloud providers in renewable and sustainable energy. Um, they have most of the hyperscalers today, um, have been investing significantly on data centers that are run or renewable energy, some incredibly creative constructs on the how to do that. And sustainability is therefore a key, um, key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible. I can, we marry the, the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into way the mine EF works is it looks at industry benchmarks and evaluates our current clients, um, capabilities and carpet footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how the, their journey to the cloud leveraging sustainable and, um, and data centers with renewable energy. We look at how their solution will look like and, and quantify carbon tax credits, um, improve a green index score and provide quantifiable, um, green cloud capabilities and measurable outcomes to our clients, shareholders, stakeholders, clients, and customers, um, and our green plot advisors, sustainability solutions already been implemented at three clients. And in many cases in two cases has helped them reduce the carbon footprint by up to 400% through migration from their existing data center to green club. Very, very important. Yeah, >>That is remarkable. Now tell us a little bit about the kinds of clients. Is this, is this more interesting to clients in Europe? Would you say that it's catching on in the United States where we're at? What is the breakdown that you're seeing right now? >>Sustainability is becoming such a global agenda and we're seeing our clients, um, uh, tie this and put this at board level, um, uh, agenda and requirements across the globe. Um, Europe has specific constraints around data sovereignty, right, where they need their data in country, but from a green, a sustainability agenda, we see clients across all our markets, North America, Europe, and our growth markets adopt this. And we have seen case studies in all three markets >>Kisha. I want to bring you back into the conversation. Talk a little bit about how mine up ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too. >>So Rebecca mine is the launch pad, uh, to a cloud first transformation for our clients. Uh, Accenture, see you, uh, Julie Sweet, uh, shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering data value for our clients when they need it the most. And with the district transformation requiring cloud at scale, you know, we're seeing that in the post COVID leadership, it requires that every business should become a cloud business. And my nap helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients. And as Justin was sharing a greener cloud, Tristan, talk a little >>Bit more about some of the real life use cases in terms of what are we, what are clients seeing? What are the results? >>Yes, thank you, Rebecca. I would say two key things right around my now the first is the iterative process. Clients don't want to wait, um, until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need to move to cloud very quickly. And my nav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case by business case, we talk about the financial benefits, as well as the business outcomes, the green green cloud impact sustainability impacts with minus we can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings in the millions of dollars arranges. >>So for example, very recently, we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings for $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with my nav that we've seen in bank, the clients, which is, um, any journey starts with an understanding of what is the application landscape and what are we trying to do with those, these initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage mine after prepared their detailed business case module as they're going to clients. And as they're accelerating the client's journey, so real results, real acceleration. And is there a journey? Do I have a business case and furthermore accelerating the journey once we are by giving the ability to work in an iterative approach, >>It sounds as though that the company that clients and and employees are sort of saying, this is an amazing time savings look at what I can do here in, in so much in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met, uh, Tristin was just how much, uh, how one of the obstacles is getting people to sign on and the new technologies and new platforms. Those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from? >>Yeah. Sorry. Yes. We clearly, there are always obstacles to a con journey. If there weren't obstacles, all our clients would be already fully in the cloud. What man I gives the ability is to navigate through those, to start quickly. And then as we identify obstacles, we can simulate what things are going to look like. We can continue with certain parts of the journey while we deal with that obstacle. And it's a fundamental accelerator. Whereas in the past one, obstacle would prevent a class from starting. We can now start to address the obstacles one at a time while continuing and accelerating the contrary. That is the fundamental difference. Kishor I want to give you the final word here. Tell us a little bit about what is next for Accenture might have and what we'll be discussing next year at the Accenture executive summit >>Sort of echo, we are continuously evolving with our client needs and reinventing, reinventing for the future. For my advisor, our plan is to help our clients reduce carbon footprint and again, migrate to a green cloud. Uh, and additionally, we're looking at, you know, two capabilities, uh, which include sovereign cloud advisor, uh, with clients, especially in, in Europe and others are under pressure to meet stringent data norms that Kristen was talking about. And the sovereign cloud advisor health organization to create an architecture cloud architecture that complies with the green. Uh, I would say the data sound-bitey norms that is out there. The other element is around data to cloud. We are seeing massive migration, uh, for, uh, for a lot of the data to cloud. And there's a lot of migration hurdles that come within that. Uh, we have expanded mine app to support assessment capabilities, uh, for, uh, assessing applications, infrastructure, but also covering the entire state, including data and the code level to determine the right cloud solution. So we are, we are pushing the boundaries on what might have can do with mine. And we have created the ability to take the guesswork out of cloud, navigate the complexity. We are rolling risks costs, and we are achieving clients strategy, business objectives, while building a sustainable lots with being cloud, >>Any platform that can take some of the guesswork out of the future. I'm I'm on board with. Thank you so much, Kristin and Kishore. This has been a great conversation. Thank you, Rebecca. Thank you, Rebecca. Stay tuned for more of the cubes coverage of the Accenture executive summit. I'm Rebecca Knight. >>Yeah, Yeah.

Published Date : Dec 1 2020

SUMMARY :

It's the cube with digital coverage Welcome to cube three 60 fives coverage of the Accenture executive summit. Thanks for having me here. impact of the COVID-19 pandemic has been, what are you hearing from clients? you know, various facets, you know, um, first and foremost, to this reasonably okay, and are, you know, launching to So you just talked about the widening gap. all the changes the pandemic has brought to them. in the cloud that we are going to see. Can you tell us a little bit more about what this strategy entails? all of the systems under which they attract need to be liberated so that you could drive now, the center of gravity is elevated to it becoming a C-suite agenda on everybody's And it, and it's a strategy, but the way you're describing it, it sounds like it's also a mindset and an approach, the employees are able to embrace this change. across every department, I'm the agent of this change is going to be the employees or weapon, And because the change management is, is often the hardest And that is again, the power of cloud. And the power of cloud is to get all of these capabilities from outside that employee, the employee will be more engaged in his or her job and therefore And this is, um, you know, no more true than how So at Accenture, you have long, long, deep Stan, sorry, And in fact, in the cloud world, it was one of the first, um, And one great example is what we are doing with Takeda, uh, billable, to drive more customer insights, um, come up with breakthrough Yeah, the future to the next, you know, base camp, as I would call it to further this productivity, And the evolution that is going to happen where, you know, the human grace of mankind, I genuinely believe that cloud first is going to be the forefront of that change Thank you so much for joining us Karthik. It's the cube with digital coverage And what happens when you bring together the scientific, And Brian Beau Han global director and head of the Accenture AWS business group at Amazon Um, and I think that, you know, there's a, there's a need ultimately to, And, you know, we were commenting on this earlier, but there's, you know, it's been highlighted by a number of factors. And I think that, you know, that's going to help us make faster, better decisions. Um, and so I think with that, you know, there's a few different, it, uh, insights that, you know, the three of us are spending a lot of time thinking about right now. So Arjun, I want to bring you into this conversation a little bit. uh, something that, you know, we had all to do differently. in the governance and every level of leadership, we always think about this as a collective the same way, the North side, the same way, And I think if you really think about what he's talking about, Because the old ways of thinking where you've got application people and infrastructure, How will their experience of work change and how are you helping re-imagine and And it's something that, you know, I think we all have to think a lot about, I mean, And then secondly, I think that, you know, we're, we're very clear that there's a number of areas where there are Uh, and so I think that that's, you know, one, one element that can be considered. or how do we collaborate across the number of boundaries, you know, and I think, uh, Arjun spoke eloquently the customer obsession and this idea of innovating much more quickly. of the things that, you know, a partner like AWS brings to the table is we talk a lot about builders, And it's not just the technical people or the it people who are you know, some decisions, what we call it at Amazon are two two-way doors, meaning you can go through that door, And so we chose, you know, uh, with our focus on, I want you to close this out here. sort of been great for me to see is that when people think about cloud, you know, Well, thank you so much. Yeah, it's been fun. It's the cube with digital coverage of How big is the force and also what were some of the challenges that you were grappling with Um, so the reason we sort of embarked um, you know, certainly as a, as an it leader and sort of my operational colleagues, What is the art of the possible, can you tell us a little bit about why you the public sector that, you know, there are many rules and regulations quite rightly as you would expect Matthew, I want to bring you into the conversation a little bit here. to bring in a number of the different themes that we have say cloud themes, security teams, um, So much of this is about embracing comprehensive change to experiment, the outcomes they're looking to achieve rather than simply focusing on the long list of requirements I think was critical So to give you a little bit of context, when we, um, started And the pilot was so successful. And I think just parallel to that is the quality of our data because we had a lot of data, And have you seen that kind of return on investment because what you were just describing with all the steps Um, but all the, you know, the minutes here and that certainly add up Have you seen any changes And Helen is the leader from an IOT perspective. And this is a question for both of you because Matthew, as you said, change is difficult and there is always a certain You know, we had lots of workshops and seminars where we all talk about, you know, see, you know, to see the stack change, you know, and, and if we, if we have any issues now it's literally, when you are trying to get everyone on board for this kind of thing? the 30 day challenge and nudge theory around how can we gradually encourage people to use things? I want to hear, where do you go from here? not that simple, but, um, you know, we've, we've been through significant change in the last And I see now that we have good at embedded in operational So I want to ask Stuart you first, if you can talk about this transformation and stuck in the old it groove of, you know, capital refresh, um, of the challenges like we've had this year, um, it makes all of the hard work worthwhile because you can actually I want to just real quick and redirect to you and say, you know, for all the people who said, Oh yeah, And, um, you know, Australia, we had to live through Bush fires by the Navy allowed us to work in this unprecedented gear Because I've been saying on the Cuban reporting, necessity's the mother of all and always the only critical path to be done. And what specifically did you guys do at Accenture and how did it all come applications to the cloud now, you know, one of the things that, uh, no we did not along uh, uh, and, and, and, you know, that would really work in our collaborative and agile environment How did you address your approach to the cloud and what was your experience? And then building upon it, and then, you know, partnering with Accenture allows because the kind of, uh, you know, digital transformation, cloud transformation, learnings, um, that might've differed from the expectation we all been there, Hey, you know, It's, it's getting that last bit over the line and making sure that you haven't invested in the future hundred percent of the time, they'll say yes, until you start to lay out to them, okay, you know, you want to automate, that's a key thing in cloud, and you've got to discover those opportunities to create value, Um, you know, that's all stood up on AWS and is a significant portion of And I think our next big step is going to be obviously, So, um, you know, having a lot of that legwork done for us and AWS gives you that, So obviously, you know, lines like an antivirus, but, you know, we knew it was a very good So, um, you know, really good behaviors as an a lot of people kind of going through the same process, knowing what you guys know now, And, and we had all of our people working remotely, um, within, uh, you know, effectively one business day. the time you talk about, um, you know, less this, the, and all of these kinds of things. And this is really about you guys getting It was actually linked to broader business changes, you know, creating basically a digital platform Stuart and Douglas, you don't mind waiting, and what's the priorities for the future. to figure out how we unlock that value, um, you know, drive our costs down our efficiency, our customer base, um, that, uh, that we continue to, you know, sell our products to and work with Uh, and adopting more new ways of working as far as, you know, the state of the business. And it takes time with this stuff, but, uh, uh, you know, Did the work you were in that it's all coming together with faster, What was the problem you were trying to solve at shell? And that, that was at the time that we called it as the, make money out of how we start a day that we can make money out of, if you have access to the data, we can explore the data. What were some of the things you were trying to achieve with the OSD? So the first thing we did is really breaking the link between the application, I've got the data no longer linked to somebody whose application was all freely available for an API layer. And to bring you in here a little bit, can you talk a little bit about some of the imperatives from the a lot of goods when we started rolling out and put in production, the old you are three and bubble because we are So one of the other things that we talk a lot about here on the cube is sustainability. of that to exploit the data, to meet again in a single data platform. purchases, four 51 found that AWS performs the same task with an So that customers benefit from the only commercial cloud that's had hits service offerings and You've been at the into to a single data platform. And he saw a student and B all the data together into a single data club. Um, honestly, the incredibly cool thing about working at AWS is you who knows what happens in 10 years, but if you look what our whole objective is that really in the next five Thank you so much for coming on the cube virtual, It's the cube with digital coverage of He is the Accenture senior managing director cloud first global services Thank you very much. He is the managing director, Great to see you again, Rebecca. Even in this virtual format, it is good to see your faces. So my NAB is a platform that is really celebrating to make it faster and obviously innovate in the cloud, uh, you know, with the increased relevance I want to go to you now trust and tell us a little bit about how my nav works and how it helps One of the big focus now is to accelerate. having to collaborate, uh, not in real life. They realize that now the cloud is what is going to become important for them to differentiate. about the green cloud advisor capability and its significance, particularly as so many companies And one of the things that we did, a lot of research we found out is that there's an ability to influence or renewable energy, some incredibly creative constructs on the how to do that. What is the breakdown that you're seeing right now? And we have seen case studies in all I want to bring you back into the conversation. And with the district transformation requiring cloud at scale, you know, we're seeing that in And the second is fundamental acceleration, dependent make, as we talked about, has accelerated the need This enabled the client to get started, knowing that there is a business is getting people to sign on and the new technologies and new platforms. What man I gives the ability is to navigate through those, to start quickly. And the sovereign cloud advisor health organization to create an Any platform that can take some of the guesswork out of the future.

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