>> Announcer: theCUBE's live coverage is made possible by funding from Dell Technologies. Creating technologies that drive human progress. (upbeat music) >> Hi everybody. Welcome back to Barcelona. We're here at the Fira Live, theCUBE's ongoing coverage of day two of MWC 23. Back in 2021 was my first Mobile World Congress. And you know what? It was actually quite an experience because there was nobody there. I talked to my friend, who's now my co-host, Chris Lewis about what to expect. He said, Dave, I don't think a lot of people are going to be there, but Danielle Royston is here and she's the CEO of Totoge. And that year when Erickson tapped out of its space she took out 60,000 square feet and built out Cloud City. If it weren't for Cloud City, there would've been no Mobile World Congress in June and July of 2021. DR is back. Great to see you. Thanks for coming on. >> It's great to see you. >> Chris. Awesome to see you. >> Yeah, Chris. Yep. >> Good to be back. Yep. >> You guys remember the narrative back then. There was this lady running around this crazy lady that I met at at Google Cloud next saying >> Yeah. Yeah. >> the cloud's going to take over Telco. And everybody's like, well, this lady's nuts. The cloud's been leaning in, you know? >> Yeah. >> So what do you think, I mean, what's changed since since you first caused all those ripples? >> I mean, I have to say that I think that I caused a lot of change in the industry. I was talking to leaders over at AWS yesterday and they were like, we've never seen someone push like you have and change so much in a short period of time. And Telco moves slow. It's known for that. And they're like, you are pushing buttons and you're getting people to change and thank you and keep going. And so it's been great. It's awesome. >> Yeah. I mean, it was interesting, Chris, we heard on the keynotes we had Microsoft, Satya came in, Thomas Curian came in. There was no AWS. And now I asked CMO of GSMA about that. She goes, hey, we got a great relationship with it, AWS. >> Danielle: Yeah. >> But why do you think they weren't here? >> Well, they, I mean, they are here. >> Mean, not here. Why do you think they weren't profiled? >> They weren't on the keynote stage. >> But, you know, at AWS, a lot of the times they want to be the main thing. They want to be the main part of the show. They don't like sharing the limelight. I think they just didn't want be on the stage with the Google CLoud guys and the these other guys, what they're doing they're building out, they're doing so much stuff. As Danielle said, with Telcos change in the ecosystem which is what's happening with cloud. Cloud's making the Telcos think about what the next move is, how they fit in with the way other people do business. Right? So Telcos never used to have to listen to anybody. They only listened to themselves and they dictated the way things were done. They're very successful and made a lot of money but they're now having to open up they're having to leverage the cloud they're having to leverage the services that (indistinct words) and people out provide and they're changing the way they work. >> So, okay in 2021, we talked a lot about the cloud as a potential disruptor, and your whole premise was, look you got to lean into the cloud, or you're screwed. >> Danielle: Yeah. >> But the flip side of that is, if they lean into the cloud too much, they might be screwed. >> Danielle: Yeah. >> So what's that equilibrium? Have they been able to find it? Are you working with just the disruptors or how's that? >> No I think they're finding it right. So my talk at MWC 21 was all about the cloud is a double-edged sword, right? There's two sides to it, and you definitely need to proceed through it with caution, but also I don't know that you have a choice, right? I mean, the multicloud, you know is there another industry that spends more on CapEx than Telco? >> No. >> Right. The hyperscalers are doing it right. They spend, you know, easily approaching over a $100 billion in CapEx that rivals this industry. And so when you have a player like that an industry driving, you know and investing so much Telco, you're always complaining how everyone's riding your coattails. This is the opportunity to write someone else's coattails. So jump on, right? I think you don't have a choice especially if other Telco competitors are using hyperscalers and you don't, they're going to be left behind. >> So you advise these companies all the time, but >> I mean, the issue is they're all they're all using all the hyperscalers, right? So they're the multi, the multiple relationships. And as Danielle said, the multi-layer of relationship they're using the hyperscalers to change their own internal operational environments to become more IT-centric to move to that software centric Telco. And they're also then with the hyperscalers going to market in different ways sometimes with them, sometimes competing with them. What what it means from an analyst point of view is you're suddenly changing the dynamic of a market where we used to have nicely well defined markets previously. Now they're, everyone's in it together, you know, it's great. And, and it's making people change the way they think about services. What I, what I really hope it changes more than anything else is the way the customers at the end of the, at the end of the supply, the value chain think this is what we can get hold of this stuff. Now we can go into the network through the cloud and we can get those APIs. We can draw on the mechanisms we need to to run our personal lives, to run our business lives. And frankly, society as a whole. It's really exciting. >> Then your premise is basically you were saying they should ride on the top over the top of the cloud vendor. >> Yeah. Right? >> No. Okay. But don't they lose the, all the data if they do that? >> I don't know. I mean, I think the hyperscalers are not going to take their data, right? I mean, that would be a really really bad business move if Google Cloud and Azure and and AWS start to take over that, that data. >> But they can't take it. >> They can't. >> From regulate, from sovereignty and regulation. >> They can't because of regulation, but also just like business, right? If they started taking their data and like no enterprises would use them. So I think, I think the data is safe. I think you, obviously every country is different. You got to understand the different rules and regulations for data privacy and, and how you keep it. But I think as we look at the long term, right and we always talk about 10 and 20 years there's going to be a hyperscaler region in every country right? And there will be a way for every Telco to use it. I think their data will be safe. And I think it just, you're going to be able to stand on on the shoulders of someone else for once and use the building blocks of software that these guys provide to make better experiences for subscribers. >> You guys got to explain this to me because when I say data I'm not talking about, you know, personal information. I'm talking about all the telemetry, you know, all the all the, you know the plumbing. >> Danielle: Yeah. >> Data, which is- >> It will increasingly be shared because you need to share it in order to deliver the services in the streamline efficient way that needs to be deliver. >> Did I hear the CEO of Ericsson Wright where basically he said, we're going to charge developers for access to that data through APIs. >> What the Ericsson have done, obviously with the Vage acquisition is they want to get into APIs. So the idea is you're exposing features, quality policy on demand type features for example, or even pulling we still use that a lot of SMS, right? So pulling those out using those APIs. So it will be charged in some way. Whether- >> Man: Like Twitter's charging me for APIs, now I API calls, you >> Know what it is? I think it's Twilio. >> Man: Oh, okay. >> Right. >> Man: No, no, that's sure. >> There's no reason why telcos couldn't provide a Twilio like service itself. >> It's a horizontal play though right? >> Danielle: Correct because developers need to be charged by the API. >> But doesn't there need to be an industry standard to do that as- >> Well. I think that's what they just announced. >> Industry standard. >> Danielle: I think they just announced that. Yeah. Right now I haven't looked at that API set, right? >> There's like eight of them. >> There's eight of them. Twilio has, it's a start you got to start somewhere Dave. (crosstalk) >> And there's all, the TM forum is all the other standard >> Right? Eight is better than zero- >> Right? >> Haven't got plenty. >> I mean for an industry that didn't really understand APIs as a feature, as a product as a service, right? For Mats Granryd, the deputy general of GSMA to stand on the keynote stage and say we partnered and we're unveiling, right. Pay by the use APIs. I was for it. I was like, that is insane. >> I liked his keynote actually, because I thought he was going to talk about how many attendees and how much economic benefiting >> Danielle: We're super diverse. >> He said, I would usually talk about that and you know greening in the network by what you did talk about a little bit. But, but that's, that surprised me. >> Yeah. >> But I've seen in the enterprise this is not my space as, you know, you guys don't live this but I've seen Oracle try to get developers. IBM had to pay $35 billion trying to get for Red Hat to get developers, right? EMC used to have a thing called EMC code, failed. >> I mean they got to do something, right? So 4G they didn't really make the business case the ROI on the investment in the network. Here we are with 5G, same discussion is having where's the use case? How are we going to monetize and make the ROI on this massive investment? And now they're starting to talk about 6G. Same fricking problem is going to happen again. And so I think they need to start experimenting with new ideas. I don't know if it's going to work. I don't know if this new a API network gateway theme that Mats talked about yesterday will work. But they need to start unbundling that unlimited plan. They need to start charging people who are using the network more, more money. Those who are using it less, less. They need to figure this out. This is a crisis for them. >> Yeah our own CEO, I mean she basically said, Hey, I'm for net neutrality, but I want to be able to charge the people that are using it more and more >> To make a return on, on a capital. >> I mean it costs billions of dollars to build these networks, right? And they're valuable. We use them and we talked about this in Cloud City 21, right? The ability to start building better metaverses. And I know that's a buzzword and everyone hates it, but it's true. Like we're working from home. We need- there's got to be a better experience in Zoom in 2D, right? And you need a great network for that metaverse to be awesome. >> You do. But Danielle, you don't need cellular for doing that, do you? So the fixed network is as important. >> Sure. >> And we're at mobile worlds. But actually what we beginning to hear and Crystal Bren did say this exactly, it's about the comp the access is sort of irrelevant. Fixed is better because it's more the cost the return on investment is better from fiber. Mobile we're going to change every so many years because we're a new generation. But we need to get the mechanism in place to deliver that. I actually don't agree that we should everyone should pay differently for what they use. It's a universal service. We need it as individuals. We need to make it sustainable for every user. Let's just not go for the biggest user. It's not, it's not the way to build it. It won't work if you do that you'll crash the system if you do that. And, and the other thing which I disagree on it's not about standing on the shoulders and benefiting from what- It's about cooperating across all levels. The hyperscalers want to work with the telcos as much as the telcos want to work with the hyperscalers. There's a lot of synergy there. There's a lot of ways they can work together. It's not one or the other. >> But I think you're saying let the cloud guys do the heavy lifting and I'm - >> Yeah. >> Not at all. >> And so you don't think so because I feel like the telcos are really good at pipes. They've always been good at pipes. They're engineers. >> Danielle: Yeah. >> Are they hanging on to the to the connectivity or should they let that go and well and go toward the developer. >> I mean AWS had two announcements on the 21st a week before MWC. And one was that telco network builder. This is literally being able to deploy a network capability at AWS with keystrokes. >> As a managed service. >> Danielle: Correct. >> Yeah. >> And so I don't know how the telco world I felt the shock waves, right? I was like, whoa, that seems really big. Because they're taking something that previously was like bread and butter. This is what differentiates each telco and now they've standardized it and made it super easy so anyone can do it. Now do I think the five nines of super crazy hardcore network criteria will be built on AWS this way? Probably not, but no >> It's not, it's not end twin. So you can't, no. >> Right. But private networks could be built with this pretty easily, right? And so telcos that don't have as much funding, right. Smaller, more experiments. I think it's going to change the way we think about building networks in telcos >> And those smaller telcos I think are going to be more developer friendly. >> Danielle: Yeah. >> They're going to have business models that invite those developers in. And that's, it's the disruption's going to come from the ISVs and the workloads that are on top of that. >> Well certainly what Dish is trying to do, right? Dish is trying to build a- they launched it reinvent a developer experience. >> Dave: Yeah. >> Right. Built around their network and you know, again I don't know, they were not part of this group that designed these eight APIs but I'm sure they're looking with great intent on what does this mean for them. They'll probably adopt them because they want people to consume the network as APIs. That's their whole thing that Mark Roanne is trying to do. >> Okay, and then they're doing open ran. But is it- they're not really cons- They're not as concerned as Rakuten with the reliability and is that the right play? >> In this discussion? Open RAN is not an issue. It really is irrelevant. It's relevant for the longer term future of the industry by dis aggregating and being able to share, especially ran sharing, for example, in the short term in rural environments. But we'll see some of that happening and it will change, but it will also influence the way the other, the existing ran providers build their services and offer their value. Look you got to remember in the relationship between the equipment providers and the telcos are very dramatically. Whether it's Ericson, NOKIA, Samsung, Huawei, whoever. So those relations really, and the managed services element to that depends on what skills people have in-house within the telco and what service they're trying to deliver. So there's never one size fits all in this industry. >> You're very balanced in your analysis and I appreciate that. >> I try to be. >> But I am not. (chuckles) >> So when Dr went off, this is my question. When Dr went off a couple years ago on the cloud's going to take over the world, you were skeptical. You gave a approach. Have you? >> I still am. >> Have you moderated your thoughts on that or- >> I believe the telecom industry is is a very strong industry. It's my industry of course I love it. But the relationship it is developing much different relationships with the ecosystem players around it. You mentioned developers, you mentioned the cloud players the equipment guys are changing there's so many moving parts to build the telco of the future that every country needs a very strong telco environment to be able to support the site as a whole. People individuals so- >> Well I think two years ago we were talking about should they or shouldn't they, and now it's an inevitability. >> I don't think we were Danielle. >> All using the hyperscalers. >> We were always going to need to transform the telcos from the conservative environments in which they developed. And they've had control of everything in order to reduce if they get no extra revenue at all, reducing the cost they've got to go on a cloud migration path to do that. >> Amenable. >> Has it been harder than you thought? >> It's been easier than I thought. >> You think it's gone faster than >> It's gone way faster than I thought. I mean pushing on this flywheel I thought for sure it would take five to 10 years it is moving. I mean the maths comp thing the AWS announcements last week they're putting in hyperscalers in Saudi Arabia which is probably one of the most sort of data private places in the world. It's happening really fast. >> What Azure's doing? >> I feel like I can't even go to sleep. Because I got to keep up with it. It's crazy. >> Guys. >> This is awesome. >> So awesome having you back on. >> Yeah. >> Chris, thanks for co-hosting. Appreciate you stay here. >> Yep. >> Danielle, amazing. We'll see you. >> See you soon. >> A lot of action here. We're going to come out >> Great. >> Check out your venue. >> Yeah the Togi buses that are outside. >> The big buses. You got a great setup there. We're going to see you on Wednesday. Thanks again. >> Awesome. Thanks. >> All right. Keep it right there. We'll be back to wrap up day two from MWC 23 on theCUBE. (upbeat music)

(light music) >> Okay, we're back here in theCube On The Floor. We're at Cloud City thanks to everyone in the studio. We're here and we bring all the action from the floor. Danielle Royston is about to walk on. We got a great remote interview. Also it's a physical event but it's virtual, so it's a hybrid event with people coming in remotely we've got Mark Collins, Senior Vice President of Commercial Product Management ZephyrTel. Mark, thanks for coming on. You're head of the Product Management, you're responsible for product vision. Calling in, or remote-in in from Ireland great to see you, wish you were here. >> Thank you, John, I wish I was there, too. >> We had a great chat yesterday with Michael a CEO of the company. Public Cloud is a big driver what you guys are part of, it's a sea change. For some of the world, it's an obvious shift it's been going on for a long time, in Telco it's new. What's the story give us the vision of the product. >> So, ZephyrTel are actually a provider of multiple products within the Telco space, and one of our visions is very much about bringing those products into a marketplace capability that Telco's can start engaging in and interacting with them much more simply than they would've been with their vendor suppliers in the past. >> What's the difference between Cloud on premises and in the Public Cloud for Telco, what's the psychology right now of Telco? Most people have lifted and shifted and re-platformed with the cloud in the enterprise side, certainly that's been going on for many many years, now you're seeing people re-factor their business in the cloud and get really neat new advantages. Not just cost optimization and benefits with the re-platforming, or lift and shift, but they got new capabilities. Where's the Telco adoption on this spectrum of re-platforming and re-factoring the public cloud? Early, are they toe in the water? Are they jumping in? What's happening? >> I think very very early like, I've worked in the Telco space for the last 20 years, and certainly for the last five, all of the buzz has been about moving to cloud native solutions (applause in the background) But a lot of the Telco vendors that are right there are still very much looking ahead in supplying solutions (dialogue drowned out by thunderous applause) >> Okay, DR just walked in, sorry to interrupt, letting the folks know that we've got the big entourage here in Cloud City, Danielle Royston, is the CEO of TelcoDR and the CEO of Totogi. And we've started to see TelcoDR, DR being digital revolution or Danielle Royston, however you want to look at the DR part of it. But really a game changer in the Telco industry put a real dent in the universe here with Cloud City, Danielle Royston, just a little entourage there and a cheer for her coming back to her home base here, MWC, see where the Cube is, and where the main stage is Mark, sorry to interrupt you there, continue. So, are they there? Are they jumping in? Is there fear? Are they building? Are they just still operating? We just had a little segment discussing like, the difference between being a builder versus an operator like the confluence of war time and peace time. >> I actually think there's a lot of fear, like I think if you look at the way Telco look at clouds, one of the biggest blockers that I think a lot of them face is that they have this perception that their network, and what they provide as a solution to customers is a stable business model. Like there's been very little input as from the outside to force them into replacing some of their outdated core technologies and they have some very very legacy views on how they model TCO in the future cost to their business which, unless they change those attitudes, some of what they can benefit from the public cloud is going to be lost on them. >> You mentioned legacy, one of the things I want to get your thoughts on quickly is that, the notion of it's always been a customized game, I call it the OT world, you know, operating technologies versus IT, information technology. Different mindsets, you know, one's very IP driven write software, open source now, drives that but you have a lot of legacy, and they build custom solutions when the world seems to be spinning towards open and standardized. What's your take? >> Yeah, I see that as a huge challenge when you look at what Telcos want from a software perspective. Like, they want products, but they still have this huge expectation that their specific needs are going to be addressed, right? And the challenge I see there is that when you talk about customization, most of the time that drives a divergence away from what a product is, to a bespoke solution, which creates a huge number of issues for service providers when it comes to how they do upgrades in the future, or for that matter, what they ultimately have to pay the vendors for the professional services to build those customizations. >> Talk about the Telco's consideration for interfaces, how they should handle interfaces and other standards because, it's an EPI economy, we know that, but now as things start to get more interconnected integration is going to be a big thing, especially with the Edge becoming a much more of a competitive and dynamic, and people care about the Edge cause it's consumer, it's education, it's healthcare it's not just some device on a network it's actually, societal impact, social change, real value. >> Yeah, no, I 100% agree, like I mean, you could probably credit Telcos for what been the way of the normal for network in the last 20 years with regards to all the standardization that's happened in bodies like 3GPP, but I guess in the IT world or in the domain of how you actually deliver capabilities to your end customer, or even in the experiences that you develop for your consumers. A lot of that has been bespoke development, software plugged together, built on premise and not necessarily taking advantage of the openings that you see on the RAM and on the network side of things >> Mark, I want to ask you while I have you here I know we've got a couple of minutes left, but I want to get your thoughts on this since it's been since February 2019 since Mobile World Congress had an event so in dog years or internet years, whatever metaphor you want to use, it's been a long time and a lot of time has passed. What's your assessment of where the industry is? >> I think all you have to do is look back at the last year and a half and see the sea change that has happened in a huge amount of industries around how they've reacted to the ability to deliver new capabilities very quickly on the back of what happened to us with COVID. And I think Telco has in a lot of cases, have been at the forefront of providing network experiences for people as they move to working from home, but they haven't necessarily had the same agility or the same ability to make change when it comes to the customer experiences in the products and services that they build on top. And I think they need to take advantage of what everybody else has been able to do with public clouds in the last year. >> Yep, and I think infrastructures code changes everything DevOps, which is a cloud term, is development and operations, they have to work together, now it's DevSecOps, so I think the same thing is going to happen to Telcos and I'm a big fan and bullish on the Telcos business model because if you embrace the change, if you ride that wave, and, right, you're not going to be driftwood and that is all about keeping the change going and keeping it real relative to the value, because Telco saved us during COVID. Right? So the operational aspect of the network didn't crash, we had some bad zoom meetings here and there but for the most part, people lived and they survived. So, got to give props to that, and that's the purpose now it's next level. Edge applications have to come on board faster, we need more software. How does that happen in your mind? >> I think a lot of that has to come from vendors like ourselves who start providing a different way and a different approach for how operators can consume the software that they purchase, right? Like, if they keep working with the same vendors that they have today, they'll spec their requirements they'll write down what they need and they'll ask somebody to build it for them and that'll take a long time. By the time they've actually got it built, it'll probably be the wrong thing, or likely will have moved on if you look at the pace of change that we have seen in the last year with COVID and everything else. And I think a cloud specialist vendor like ourselves can come and provide a huge amount of value to an operator when we're building a solution that many operators can consume within our marketplace products. >> Awesome. Mark, great to have you on, 30 seconds left, put a plug in for ZephyrTel what are you working on, you hiring? You've got 30 seconds, go. >> We're hiring, we're growing, we're presenting a number of different solutions in Mobile World Congress, looking at both customer experience in IOT and a number of different areas where we're heavily involved. Absolutely come seek out the people from ZephyrTel that are there and look at the demos and meet with the guys on the ground they've got a huge amount of information to share. >> Awesome. Mark Collins CEO Vice President of Commercial Product Management, really changing the game, making service providers get the value from the network and making it easy for having meaningful exchange that's positive impact, changing the world, and really making it happen. Of course, let's send it back to the studio, Adam and the team.

>> Okay. We're back here. theCube and all the action here in Mobile World Congress, cloud city, I'm John ferry, host of the cube. We've got a great remote interviews. Of course, it's a hybrid event here in the cube. And of course, cloud city's bringing all the physical face-to-face and we're going to get the remote interviews. Peter Adderton, founder, chairman, CEO of Mobile X Global. Nicholas Gerrard, founder and CEO of OxyGo. Gentlemen, thank you for coming in remotely onto the cube here in the middle of cloud city. You missed Bon Jovi last night, he was awesome. The little acoustic unplugged and all the action. Thanks for coming on. >> Yeah, thanks for having us. >> All right, Peter and Nicholas, if you don't mind, just take a quick 30 seconds to set the table on what you guys do, your business and your focus here at Mobile World Congress. >> So I'll jump in quickly. Being the Australian, I'll go first, but just quick by way of background, I founded a company called Boost Mobile, which is one of the, is now the fourth largest mobile brand in, in America. And I spent a lot of time managing effort in that, in that space and now launching Mobile X, which is kind of the first cloud AI platform that we're going to build for mobile. >> Awesome. Nicholas. >> So I'm a founder of a company called, Ox Fuel where we do is basically a telecommunity service platform for brands to basically incorporate telecom as part of their services and learn from their customers through what we call a telecom business intelligence. So basically making sense of the telecom data to improve their business across retail, financial services or in-demand economy. >> Awesome. Well, thanks for the setup. Peter, I want to ask you first, if you don't mind, the business models in the telecom area is really becoming, not just operate, but build and build new software enabled software defined just cloud-based software. And this has been a change in mindset, not so much a change so much in the actual topologies per se, or the actual investments, but as a change in personnel. What's your take on this whole cloud powering the change in the future of telco? >> Well, I think you've got to look at where the telcos have come from in order to understand where they're going in the future. And where they've come from is basically using other people's technology to try to create a differentiation. And I think that that's the struggle that they're going to have. They talk about wanting to convert themselves from telcos into techcos. I just think it's a leap too far for the carriers to do that. So I think we're going to see, you know, them pushing 5G, which you see they're doing out there right now. Then they start talking about open rand and cloud and, and at the end of the day, all they want to do is basically sell you a plan, give you a phone attached to that and try to make as much money out of you as they possibly can. And they disguise that basically in the whole technology 5G open rand discussion, but they really, I don't think care. And at the end of the day, I don't think the consumers care, their model isn't built around technology. The model is built around selling your data and, and that's their fundamental principle and how they do that. And I've seen them go through from 2G, 3G, 4G, 5G. Every G we see come out has a promise of something new and incredible. But what we basically get is a data plan with the minutes. Right? >> Yeah, yeah I totally right on. And I think we're going to get into the whole edge piece of what that's going to open up when you start thinking about what, what the capabilities are and this new stakeholders who are going to have an interest in the trillions of dollars on the table right now, up for grabs. But Nicholas wanted to get to you on this whole digital-first thing, because one of the things we've been saying on theCube and interviewing folks and riffing on is: If digital drives more value and there's new use cases that are going to bring on, that's going to enabled by software. There's now new stakeholders coming and saying, Hey, you know what? I need more than just a pipe. I need more than just the network. I need to actually run healthcare. I need to run education on the edge. These are now industrial and consumer related use cases. I mean, this is software. This is where software and apps shine. So cloud native can enable that. So what's your take on the industry as they start to wake up and say, holy shit, this is going to be pretty massive when you look at what's coming. Not so much what's going to be replatformed, but what's coming. >> Yeah, no, I think it's a, it's where I kind join Peter on this. There's been pretty significant, heavy innovation on the carrier side for, you know, if you think about it 30 years or so of like just reselling plans effectively, which is a virtual slice of the network that built. And all of a sudden they started competing against, you know, the heavyweights on the internet. We had, putting the bar really high in terms of, you know, latency in terms of expectation, in terms of APIs, right? We've we've heard about telecom APIs for 15 years, right? It's- nothing comes close to what you could get if you start building on top of a Stripe or a Google. So I think, it's going to be hard for a lot of those companies. What we do with our show is we try to bridge that gap. Right, we try to build on top of their infrastructure to be able to expose modern APIs, to be able to open up a programmatic interface so that innovators like Peter's are able to actually really take the user experience forward and start, building those specialized businesses across healthcare, financial services, and whatnot. >> Yeah, David Blanca and I were on the, on theCube yesterday talking about how Snowflake, a company that basically sits on top of Amazon built almost nothing on the infrastructure. Built on top of it and was successful. Peter, this is a growth thing. One of the things I want to get your thoughts on is you've had experiences in growing companies. How do you look at the growth coming into this market, Peter, because you know, you got to have new opportunities coming in. It's a growth play too. It's not just take share from someone. It's net new capabilities. >> Yeah. Here's the issue you've got with the wireless industry is that there's only a very few amount of them that actually have that last mile covered. So if you're going to build something on top of it, you're going to have to deal with the carrier, and the carrier as out of like a duopoly slash monopoly, because without their access to their network, you're not going to be able to do these incredible things. So I think we've got a real challenge there where you're going to have to get the carriers to innovate. Now you've got the CEO of Deutsche Telekom coming out yesterday saying that the OTT players aren't paying their fair share. Right, and I sit back and go, well, hang on. You're selling data to customers who basically are using that data to use apps and OTT. And now he's saying, well, they should pay as well. So not only the consumer pay, but now the OTT players should pay. It's a mixed message. So what you're going to have to do, and what we're going to have to do as a, as a growth industry is we're going to have to allow it to grow. And the only way to do that is that the carriers are going to have to have better access, allow more access to their networks, as Nico said, let the APIs has become more available. I just think that that's a leap too far. So I think we're going to be handicapped in our growth based on these carriers. And it's going to take regulators and it's going to take innovation and consumers demanding carriers, do it, otherwise, you know, you're still going to deal with the three carriers in your world. >> Yeah, That's interesting about- I was just talking to Danielle Royce, the DR here at TelcoDR. And she said, I was talking about ORAN and there's more infrastructure than needed. She said, oh, it's more software. I don't disagree with her. I do agree with it. But I also think that the ORAN points to, Nicholas, kind of this idea that there's more surface area to be had on the scale side. So standardizing hardware creates a lower fixed cost, so you can get some cost reduction. And then with standardized software, you get more enablement for hardened openness. I mean, open source is already proven. You can still be secure. And obviously Cloud was once said, could never be secure and most, is probably more secure than anything. What's your take on this whole ORAN commodity standardization mission- efforts? >> I think it's a, I mean, it goes along to the second phase, right? Of what the differentiation in telecom was, you know. Early on, specialized boxes that are very expensive. You know, that you, you, you, you get from a few vendors, then you have the transition over to a software. We lower the price, as you were mentioning. It can run on off the shelf hardware. And then we're in the transition, which is what Danielle is, is evangelizing, right. Transition towards the cloud and specifically the public cloud, because there's no such thing as a private cloud really. And, and so up and running is just another, another piece where you can make the Legos connect better effectively and just have more flexibility. And generally the, the, the game here is to also break the agenda when you- from, from the vendors, right? Because now you have a standard, so you don't necessarily need to buy the entire stack from, from the same vendors. You have a lot more flexibility. You know, you've probably followed the same debate that we've all seen, right. With a push against Huawei, for instance. Th-this is extremely hard for an operator, to start ripping out an entire vendor, because most of the time, they, they own the entire stack. But something like ORAN, now you can start mixing and matching with different vendors, but generally this is also a trend that's going to accelerate the move towards the public cloud. >> That's awesome. Peter, I want to get your thoughts because you're basically building on the cloud. And if you don't mind chime it in to kind of end the segment on this one point. People are trying to really get their minds around what refactoring means. And we've been saying, and talking about, you know, the three phases of, of waking up to the world. Reset your business, or reboot. Replatform to the cloud, and then refactor, which means take advantage of cloud enabled things, whether it's AI and other things. But first get on the platform, understand the economics, and then replatform. So the question, Peter, we'll start with you. What does refactoring actually mean and look like in a successful future execution or playbook? Can you share your thoughts, because this is what people want to get to because that's where the value will come from. That's where the iteration gets you. What's your take on this refactoring? >> Yeah, yeah. So I always, I mean, we're in the consumer business, so I'm always about what is the difference going to make for the consumer? So, whether you're, and when you look at refactoring and you look at what's happening in the space. Is what is the difference that's going to, what are the consumers going to see that's different and are they willing to pay for that? And so we can strip away the technical layers and we all get caught up in the industry with these buzzwords and terms, and we get, and at the end of the day, when it moves to the consumer, the consumer just sits there and says, so what's the value? How much am I paying? And so what we're trying to do at MobileX is, we're trying to use the cloud and we're trying to use kind of innovation into create a better experience for the consumer. One way to do that is to basically help the customer, understand their usage patents. You know, right now today, they don't understand that. Right if I asked you how much you paid for your mobile bill, you will tell me my cell phone bill is $150, but I'm going to ask you the next question How much data do you use? You go, I don't know, right? >> John: unlimited. >> And then I'd say why am I started- well you'd say limited, right. I will go. I'd go, I don't know. So I sit back and go, most customers are like you. You're basically paying for a service that you have no clear, no idea what you're getting. And it's designed by the carriers to scare you into thinking you need it. So I think we've got to get away from the buzzwords that we use as an industry and just dumb that down to what, what does that mean for a consumer? And I think that the cloud is going to allow us to create some very unique ways for consumers to interact with their device and their usage of that device. And I think that that's the holy grail for me. >> Yeah. That's a great point. And it's worth calling out because I think if the cloud can get you a 10X value at, at a reduction in costs compared to the competition, that's one benefit that people will pay for. And the other one is just, Hey, that's really cool. I want I'll, I value that, that's a valuable thing. I'll pay for it. So it's interesting that the cloud scale there, it's just a good mindset. >> Yeah. So it's always, I always like say to people, you know, I've spoken a lot to the Dish guys about what open rand is going to do and I keep saying to them, so what's the value that I'm going to get from a consumer. And they'll say, oh it's flexible pricing plans. They're now starting to talk about, okay, what the end product is of this technology. You look at ECM, right? ECM has been around for a long time. It's only now that we're to see ECM technology, get enabled. The carriers fought that for a long, long time. So there's a monumental shift that needs to take place. And it's in the four or five carriers in our counties. >> Awesome. Nicholas, what's your take on refactoring? Obviously, you know, you've got APIs, you've got all this cool software enabled. How do you get to refactoring and how do you execute through that? >> I mean, it's a little bit of a, what Peter was saying as well, right? There's the, the advantage of that point is to be, you know, all our stuff basically lives in the cloud, right. So it's opportunity to, to get that closer, you know, just having better latency, making sure that, you know, you're not losing your, your photos and your data as you lose your phone and yep. Just bet- better access in general. I, I think ultimately like the, the push to the cloud right now is it's mostly just a cost reduction. The back tick, as far as the carriers are concerned, right. They don't necessarily see how they can build that break. And then from there start interacting with the rest of the OTT world and, and, you know, Netflix is built on Amazon and companies like that, right? Like, so as you're able to get closer as a carrier to that cloud where the data lives, this is also just empowering better digital experience. >> Yeah I think that's where the that's, the proof point will be there, as they say, that's where the rubber will meet the road or proof is in the pudding, whatever expression. Once they get to that cost reduction, if they can wake up to that, whoa we can actually do something better here and make m- or if they don't someone else will. Right. That's the whole point. So, final question as we wrap up, ecosystem changeover. Lot more ecosystem action. I mean, there's a lot of vendors here at Mobile Congress, but real quick, Peter, Nicholas, your take on the future of ecosystem around this new telco. Peter, we'll start with you. >> Yeah, I look, I mean, it, it, again, it keeps coming back to, to, to where I say that consumers have driven all the ecosystems that have ever existed. And when I say consumers also to IOT as well, right? So it's not just the B to C it's also B to B. So look to the consumer and look to the business to see what pain points you can solve. And that will create the ecosystems. None of us bet on Uber, none of us bet on Airbnb. Otherwise we'd all be a lot richer than we are today. So none of us took that platform- and by the way, we've been in mobile and wireless and any kind of that space smartphone space for a long time. And we will miss those applications. And if you ask a CEO today of a telco, what's the 5G killer application, that's going to send 5G into the next atmosphere, they can't answer the question. They'll talk about drones and robotic surgeries and all things that basically will never have any value to a consumer at the end of the day. So I think we've got to go back to the consumer and that's where my focus is and say, how do we make their lives better? And that will create the ecosystem. >> Yeah, I mean, they go for the low hanging fruit. Low latency and, and whatnot. But yeah, let's, it's going to be, it's going to be, we'll see what happens. Nicolas your take on ecosystems as they develop. A lot more integrations and not customization. What's your thoughts? >> Yeah, I think so too. I mean, I think going back to, you know, again like 20- 20 years ago, the network was the product conductivity to the product. Today it's a, it's a building block, right? Something that you integrate that's part of your experience. So the same way we're seeing like conversions between telecom and financial services. Right? You see a lot of telcos trying to be banks. Banks and fintechs trying to be telcos. It's, it's a blending of that, right? So it, at the end of the day, it's like, why, what is the experience? What is the above and beyond the conductivity? Because customers, at this point, it's just not differentiated based on conductivity, kind of become just a busy commodity. So even as you look at what Peter is building, right, this, what is the experience above and beyond just buying a plan that I get out of it, or if you are a media company, you know, how do I pair my content or resolve real problems? Like for instance, we work a lot to the NBA and TikTok. They get into markets where, you know, having a video product at the end and people not being well-connected, that's a problem, right? So it's an opportunity for them to bring the building block into their ecosystem and start offering solutions that are a different shape. >> Awesome. Gentlemen, thank you so much. Both of you, both experienced entrepreneurs and executives riding the wave on the right side of history, I believe. Thanks for coming on theCube, I appreciate it. >> Thanks for having us. >> If you're not riding the wave the right way, you're driftwood. And we're going to toss it back to the studio. Adam and the team, take it from here.

(upbeat music) >> Okay, we're back. We're here in the main stage in Cloud City. I'm John Furrier and Dave Vellante. Normally, we're over there on theCUBE set, but here we've got a special presentation. We'll talk about Totogi and the new CEO of Totogi is Danielle, who is also the CEO of TelcoDR, Digital Revolution. Great to see you. And of course, Robin Langley, we interviewed you in theCUBE, CTO of Totogi. This is a main stage conversation because this is the big news. >> Yeah. >> You guys launched there with a hundred million dollar investment. We covered that news a couple weeks ago and you as the CEO. What's the story. Tell us what is happening with Totogi? Why such a big focus? What's the big push? >> Yeah, I'm really excited about Totogi because I really think this team is working to build public cloud tools for Telco the right way. It's everything I've been talking about. I talked about it yesterday in my keynote and this is really the execution of that vision. So, I'm super excited about that. A couple of days ago, Rob and I were talking about the charging system, but there's another product that Totogi introduced to the world and that's the webscale BSS system. So I think we're going to talk about that today. It's going to be great. >> Let's get into actually the charging system, which was great processing here. What is this focus? What is BSS about with cloud? How does the public cloud innovation change the game with this? >> Well, a little bit like charging. I mean, there are maybe, you know, a hundred plus BSS systems out there, why does the world need yet another BSS? And I think one thing is we're coupling up with public cloud, which gives it that webscale element. Right? We can have a platform. Never do another upgrade again, which I think is really exciting. But I think the really key thing that we're working on is we're building on top of an open API standard. And a lot of vendors talk about their APIs, why is this different? These are standards developed by TM forum, right? It's an independent body in our industry. They've been working on these, sorry, open APIs, and all the different vendors signed a manifesto that say, "I pledge. I pledge to support the open API", but if you look at the leaderboard and everyone is Sub10, Sub5, right? And so it's kind of like, going through the actions and not falling, you know, saying it, but not following it up and we're doing it. >> Wow, so... >> Yeah. >> Dave: Robin, you guys just popped up on the leaderboard. You went from a standing start to, I think more than 10. >> Yeah. >> I don't think that's ever been done before, has it? >> No, so we were out there. We published 12 APIs and we've got a quote from, you know, TM forums saying, essentially I've never seen anyone move so fast and to publish. And it's our intent to publish, you know, 50 plus, all of their APIs by the end of the year. >> So, how were you able to do that? I mean, like, were you holding them back? Just kind of dumping them on one day? This is the nature of the new business, isn't it? >> Yeah, absolutely and then you think about BSS. It's just, you know, been known for years to be a spaghetti of, you know, applications, you know, disparate data, data being duplicated, systems not talking to each other, lots of different interface types. And it was crying out to be just, you know, sold properly in the cloud. And the public cloud is perfect for this. You know, we can build a model and start, rather than looking at the applications first, you know, let's look at the model, the unified model and build on those open APIs and then start to, you know, allow people to come in and create an ecosystem of applications all using that same model. >> If you don't mind me asking you, if you can explain. 'Cause we talked before we weren't on camera, but we talked about the cloud and you were explaining to me how this is perfect for the challenges that you guys are trying to solve. What about the public cloud dynamic or innovation component that you guys are leveraging? Take us through a little bit on that, because I think that's a big story here that's under the covers is... >> Yeah. >> What you're capable of doing here. Do you mind explaining? >> Yeah, no, absolutely. So the cloud gives us this true scalability across everything. You know, we can scale to billions of records. So we can hook in, you know, to suck in data from, you know, our on-premise systems anywhere. We have, you know, a product called Devflow, so we used to do that. And it can really allow us to bring that data in, scale-out, use standard term cloud innovations, like Lambda functions and AWS, you know, DynamoDB, and present that, you know, through that open API. So we can use, you know graphQL, you know, present that with rest on top. And so you can then build on top of that. You can take any low code, no code application building tool you like, put that on top and then start building your own ecosystem. You can build inventory systems, CRM, anything you like. >> Well one thing that's really interesting about these projects is they usually take months, years to deploy, right? And what we're doing is we're providing, almost BSS as a service, right? It's an API layer that anyone can go to. Maybe you need to use it for five minutes, five months, five years, right? With the open standard and your own developers can learn how to use this text stack and code to it doesn't require us. And so we're really trying to get away from being an SI, you know, systems integrator or heavy services revenue, and instead build the product that enables the telcos to use their own people, to build the applications that they, they know what they want, and so, here you go. >> It's a platform. >> Yeah. >> It's a platform. >> So, how do you connect to systems on the ground? Like what's the modern approach to doing that? >> Yeah, go for it. >> Yeah so, telcos have, you know, a huge amount of data on premise. They have difficulties you can get to it. So, as I mentioned before, we had this Devflows product and it has connectors. We have like 30 plus connectors to all the standard sort of, billing systems, CRM systems, you know, we can hook into things like Salesforce. And we can create either, you know, couple of a real-time interface in there, or we can start to suck data into the cloud and then make it available. So, if they want to start with a nice, easy step and just build slowly, we can just hook in and pull that information out. If there may be, you know, an attribute that you want to, you know, use in some of that application, you can easily get to it. And then, you know, over time you start to build your data into the cloud and then you've got the scale, you know, and all the innovations of that brings with it. >> So is Devflow an on-ramp, if you will, for the public cloud, is that the way you were thinking about it? >> Yeah. >> Yeah. Yeah, I mean, I call it the slurper. (group chuckles) Right. I mean, these telcos have, like Robin was saying, spaghetti systems that have been, you know, customized and connected and integrated. I mean, it is a jungle out there of data. They're not going to be able to move this in one step. We just think of like a pile of spaghetti, like the whole bowl. >> Overcooked spaghetti. >> Right overcooked, the whole bowl comes out and it's really hard to just pull out one noodle and the rest is there and what are you going to do? And so the slurper, right, Devflows, allows you to select which data you want to pull out. It could be one time, you could have it sync. You don't have to do the whole thing and it doesn't disrupt the production environment that's on-premise. But now you're starting to move your data into the public cloud and then like Robin was saying, you can throw it up against quick sites. You can throw it up against different Amazon services. You can create new applications. And so it's not this like, you know, big bang kind of approach. You can start to do it in pieces and I think that's what the industry needs. >> I'm talking about this the other day, when we're talk about charging. What a lot of vendors will do is they'll put a wrapper around it, containerize it and then shove it into the public cloud and say, "Okay". >> Check mark. >> Yeah a checkbox. And it affects how they price, if they price the same way. But we talked a lot about pricing the other day, really pricing like cloud, consumption pricing. How are you pricing in this case? >> Same with the charging system. The BSS system is paid by the use, paid by the API call. So, really excited to introduce yet, again, a free tier. We think we're doing 500 million API calls per month for free. We think this is great for a smaller telco where like, you're experimenting and just getting to know the system and before you like, go all in and buy. And I think that API pricing is going to go right at the heart of some of these vendors that love to charge by the subscriber or a perpetual license agreement, right? They're not quite moving as a service. And so, yeah. >> Are you saying, they're going to be disruptive in the pricing in terms of lower cost or more, consumable. >> And I think it's also an easier on ramp, right? It's easier to start paying by the use and experimenting. And it's really easy, just like I was talking about with charging, where you're going to get the same great product that you would sell to a tier one at a price that you can afford. And now those smaller two or three guys aren't having to make a trade off between great technology, but I'm paying through the nose or sacrifice on the tech, but I can afford it. And so, I think you're going to see this ecosystem of people starting to learn how to code and think in this way. Telcos have already decided that they want to adopt the TM forum, open APIs. They're on all the RFPs. Do you support it? Everyone says they support it, but we don't see anyone really doing it. They're not on the leaderboard. >> And there's transparency, because you're pricing by API call, right? Versus the spaghetti, you guys call it, the hairball of what am I paying for? >> Right, you're getting, all of this. It's by the subscriber. It's millions and millions of dollars. Oh, and you know, you're going to need to buy a bunch of consulting revenue to make it all work and talk to each other. Pay up, right? And that's what we're living in today. And I'm taking us to the, you know, public cloud future by the API. >> This is the big cloud revolution. It's unbundling has been a really big part of the consumption of technology paid by the usage, get in, get some value, get some data, understand what it is, double down on it, iterate. >> Put it up with different services that are available that we don't have, but Amazon uses, right? They have call centers up there, they have ML that you may want to use like, start using it, start coding, start learning about the AWS tech stack. >> So is it available now? >> Yeah. >> Yeah. No, it's available now. We've already published the swagger for the BSS APIs. So, you know, they can come on board, they can go to access to all the API straight away and start using it. They can load up their favorite REST clients and then start developing. >> So you got a dozen APIs today. Where are we headed? What can we expect? >> All by the end of the year. There's over 50 APIs. You know, the number one guy on the board is at like 22, 21, 22 APIs covered. We'll be 50 plus by the end of the year. And we're just going to blow doors. >> The API economy has come to telco. >> Yeah, I mean, it's really BSS' Lego pieces, right. Assembling these different components and really opening it up. And I think there's been a lot of power by the vendors to keep it locked down, keep it close. Yes, we have an API, but you got to use our people to do it. Here's the hundreds of thousands or millions of dollars that you're going to pay us and keep us in business, and fat and happy, and I'm coming right in on the low end. Right, dropping that price, opening it up. I think telcos are going to love it. >> Well, Mike, you said too, you'll allow the smaller telcos to have the same, actually, better capabilities than the larger telcos, right? Maybe the stack's not as mature or whatever, but they'll get there and they'll get there with a simpler, easier to understand pricing model and way, way faster. >> Yeah. >> All right and that's where the disruption comes. >> And I Think this is where AWS has really done well as a hyper scaler against their competition, is that they've really gotten to market very quickly with their services. Maybe they're not perfect, but they ship 'em. And they get them out there and they get people using them. They use them internally and they get them out. And I think this is where maybe some of the other hyperscalers, they hold them back and they wait until they're a little bit more mature. And AWS is one because they've been fast. And I want to sort of copy that feat. >> I think your idea of subscriber love in your keynote, and I think applies here because Amazon web services has done such a great job of working backwards from the customer. So they'd ship it fast on used cases that they know have been proven through customer interactions. >> Yep. >> They don't just make up new features. And then they iterate. They go, "Okay". >> Start simple, grow on that, learn from the market. What are people using? What are they not using? Iterate, iterate, iterate. >> Okay, so with that in mind, working backwards from your customer, how do you see the feature set evolving for this functionality? How do you see it evolving as a product? >> Yeah, I mean, I think all of the BSS systems today have been designed with manual people on the other side of the screen, right? And we've seen chat bots take off, we've seen, you know, using chat as support. I think we need to start getting into more automation right? Which is really going to change up telco, right? They have thousands of customer support agents and you're like, "Dude, I just want a SIM, that's all I need". >> Yeah. >> Just like, where do I push a button and send an Uber to my house and drop it off or eSim. And so, speeding up business, empowering the subscriber. We know how to interact, we just went through COVID where we learned about different apps that overnight, you can like order all of your groceries and order all of your food and there it is, and it was contactless and... >> It's funny, you said future of work, which we love that term, "work". Workloads, work force, you got all these kind of new dynamics going on with cloud enablement and the changes is radical. And the value is there. There's value opportunities. >> I mean like, you know, where are the ARVR applications, right? Where your agent pops. I saw the demo. There's a strife in Austin and they're going to kill me 'cause I can't remember their name. But they had a little on your mobile phone, a little holographic customer support. Like, "How can I help you"? Right. And I'm like, "Where's that", like, imagine you're like, ATT, you're not like on the phone for like an hour and a half trying to like, figure out what's wrong. And it's like, you know, it knows what's wrong. It understands my needs and so, no one's working on that. We're still working on, keyboards. >> Right, that and chat bot is a great example because it's all AI, and where's the best AI? It's in the cloud because that's where the data is. That's where the best of modeling has been. (chuckles) >> I think your point, it's the scale of data. >> Absolutely. >> And machine learning and AI needs a lot of data points to get really good. I mean, I'm old, I'm 50. I graduated in 1993. I took an AI class from Niels Nielsen, like the godfather of AI, right? Okay, like that AI, even 10 years ago AI, it's just moving so quickly and it's now super affordable. >> Well, I really want to thank you guys for coming up and sharing that knowledge and insight, congratulations on the product and open APIs. Love open API's open source with some new revolution. Danielle and Robin. Thank you so much. >> Thanks so much. >> Thank you. >> Thank you. >> Congratulations. Thank you everyone for coming. (crowd applauding) (people whooping) Okay, back to you in the studio at Cloud City.

(upbeat music) >> theCUBE's back on day three here in Cloud City Mobile World Congress. This is where all the action is, and this is theCUBE set. I'm John Furrier with Dave Vellante. We're here with DR, Danielle Royston, who is the CEO of TelcoDR, as well as the CEO of Totogi. Great to see you again. >> Hey. >> Hey, how are you guys? >> Good. >> Great time, great boat last night, good industry executives. A lot of intimate high player, big players here in the industry, even though not a lot of attendance, but the right people are here and events are back. >> Yeah. Yeah. I think, MWC was the first event to cancel with COVID in February, end of February 2020. So first big event to come back. It's such a nice symmetry. Yeah. Typically you have big delegations, hundreds of people from the big groups coming to the show. We're seeing the executives are coming, smaller delegations, but they're all in the booth and that we're having great conversations and it's awesome. >> Yeah, and the thing I will say is that theCUBE's back too. We'd like them to be, be in here in the action, because one of the things that's happened with this hybrid events is that people are watching. And so there's a virtual space and the physical space and Cloud City has built out paradise. It's beautiful and spectacular behind us. If you look around, for the people who can't see, it's really made for the combination of on-site and virtual experience, the content, the people, Bon Jovi last night, it's just the top of Mobile World Congress and it's translating to the industry. This has been amazing. So congratulations. >> Thank you so much. >> Well. I got to say, you have a lot to say as we all know. >> Danielle: Yeah. >> But I think it was easy for the big guys. >> Danielle: Can't shut me up. (laughing) >> That's why we love you in theCUBE. But I think it was easy for the big guys to tap out and say, hey, we can save a bunch more money. >> Danielle: Yeah. >> We don't really have much to talk about. We're going to talk about it again. Hey, let's talk about 5G. >> Yeah, yeah, exactly. >> 5G's coming. >> It's the revolution. >> And I told you about 5G though. >> Whereas the narrative here is all about the future. And it's not about the future of blah blah blah, it's about the future of, this is the journey that we're taking and here's where it's starting and with the meat in the bone. >> Yeah. And I think what's really interesting about Cloud City is the fact that we've brought these different players together that are all focused, as you said, on the future. And I'm starting to see these connections where they're collaborating. Vendors that didn't know each other probably would never have partnered before. Totally different areas. I'm hearing the conversation in the booth about like, hey, I talked to P1 security, or I went and talked to LMX and we're putting deals together 'cause we're complimentary. And it's amazing and so that's really good. >> And the integration partnership, heard that from Google yesterday on our news exclusive break in there. They see integration and they're talking about Android, with what Android did for mobile. They're seeing a whole new software paradigm coming into telco. Its partnership, its ecosystem and open. These are new kind of dynamics. >> And I think for you guys, when you say integration and open, I think those things are really paired and they're important. A lot of times Telco people will hear integration, and they'll think customization. Coding it up and customizing it so that they talk to each other. But I think the open part of that is really important where we're connecting via APIs. And I think that's bringing the hyperscalers. That's what they do. They provide these systems and the software that's all API based and you can use it very quickly and you can unravel it if you need to. And it's that feature velocity, we talked about a couple days ago. >> And automation is the underpinning. >> Yeah, yeah. >> I mean, that's really the theme, right? >> Right. >> It's not like a one-off hardcore custom integration that's going to be frozen. >> One time to upgrade it every 18 months or whatever it is. Yeah, it's a life. >> Dave: How about Musk yesterday? >> John: I mean, he's always a crowd pleaser. First of all, my kids love him. He's crazy. >> Who doesn't love Elon Musk? >> I mean, he is amazing. He's a builder and he takes no prisoners. He's just, you know what, my goal was not to go bankrupt. That's what he said a couple of years ago. >> Dave: Which was brilliant because everybody's gone bankrupt in that business and he's just close it off. >> And he's just like, look, we're here, we're just going to chip away at it and we're just going to keep striving, not making up excuses. He takes the failures. He takes the phase plans. He gets back up and he keeps going. He's focused on building. >> He's focused on one thing. He's not focused on everything. He's focused on getting to Mars. And I think that's what I like to compare myself to Elon Musk. Not that I'm building rockets or getting to Mars, but that the hard problem that I'm solving is getting Telco to the public cloud and that's going to take a decade. It might have been accelerated because of COVID, it might've taken 20 years and now it might take 10. But you look at what he does, and that guy, he has haters on Twitter that are pew- pew. Always like, throw in their bars, but he's like, I got my rocket company. I got my communication and space company. We're going to need the bore holes, the Boring Company. I need batteries, I got my Tesla company. And so this guy focuses. >> He's got some haters, but he's got a lot more lovers on his other side because people might not know this, but he fired the entire PR department because he's like, I don't need PR. I'm just going to go do my own, his own PR. >> Obviously, the crypto stuff's always fun. Doge coins, always a laugh. >> Danielle: I think he just plays around with that. >> And it's just more of like playing. >> Yeah, that's a watch this. >> He just likes to see what he can do. >> Doge coins app. That Saturday Night Live was an interesting thing he did, but I think he illustrates the point of a new generation. And I think my young kids, not young, they're in their twenties now. They look at him and they say, that's aspirational because he's building and he's focused on that one thing. And again, the growth that you mentioned Telco to the cloud, getting back to that is that, I want to ask you this growth question. It used to be like, okay, growth was there, people expanded cell towers, networks were networks. Now it seems that the growth of Telco, with Telco is going into, with the edge and all the open-RAN stuff, which means we need more infrastructure. >> Danielle: Yeah. >> We need more stuff. There's more needed and there's growth behind them. What's your reaction? >> I think we need more software. Software eats the world. And it's, I mean, there's a lot of hardware to chomp in Telco and it's just going to keep eating it and that's just going to accelerate. I think that's where Telco needs to start to build that muscle. They don't have great software capability. They don't have public cloud building capability. And so that's a big up-skilling. That's a new hiring. And I think it's an executive conversation. It's not just an IT thing or just a marketing thing or networking thing. >> I got to chime in here for a second because there are a lot of parallels with how the data center transition has occurred. And what's happening here. We talk about all the time. It was a mainframe, et cetera. There are parallels. >> Danielle: Yeah, yeah. >> And what happened when the data center went to software-defined a whole bunch of hardware was allocated to run all the software-defined stuff. It wasn't built for that. >> Danielle: Yeah. >> But the cloud, what you guys are doing with Totogi and taking advantage of AWS's is Nitro and Graviton. That's built to be software-defined. >> Correct. >> And so the Telcos are going to go through the same thing. If they just virtualize, they're going to say, oh wow, we're wasting 30% of our power, our compute power on just supporting all this software-defined stuff, because it wasn't built for that, but the cloud is built for that. >> Danielle: Yeah. >> And that is going to be a huge difference. >> And I keep trying to make this distinction. And I think people in Telco still don't get this about the public cloud. They think of it as a place. It's a place to run a workload. And that tells me, they think of it as infrastructure. They think of it as servers still like, well, I'm going to run into my closet or AWS's closet. I'm like, and I was just having a conversation about this with this senior person from GSMA. I'm like, it's actually about the software that's there. It's about the databases they're building and the analytics and the AI and the ML but they let you buy by the minutes or by the API call. And that is my, like you need to think about that because it's mind-blowing. It's a totally different way to think. >> And you're totally right. I'm just going to, again, give you props on this. I've had many one-on-one with Andy Jassy for the past seven years for exclusives, but over the years it's been consistent. Each platform lifting and shift wasn't the end game. Okay. Replatforming in the cloud, certainly a great advantage, a great starting point. It was the refactoring. And that's why you see Amazon Web Services, for instance, keep adding more services 'cause that's the model. >> Danielle: Yeah. >> They keep offering more goodness so that the businesses could refactor, not just replatform. >> Danielle: Yeah. >> And that's what you're getting at. I think with the AI and machine learning, where you start getting into these new use cases, but why I couldn't do that before. >> Danielle: Right, right. >> This is going to be a huge game changer. >> Well, Forrest Brazeal. A great guy, a cloud guru wrote a great blog called a lift-and-shift is a ticking time bomb. And it's a great start to get your stuff over there. It forces your team to start to interact with like an AWS or GCP in a real way. Like now they, they got to use it. You take it away and I'm like, but once you move it, you got to re-factor. You got to rewrite. And then that's why it's a ticking time bomb. You got to get, move it over and get going. >> Danielle Royston, DR, Digital Revolution of you are one. You got it here, Telco DR. And this has been a great experience for theCUBE, as we get back to business with real life events and virtual. For the folks who couldn't make it here, Barcelona is still a great city. Obviously a great place to come and the events will be back. They'll be hybrid. They'll be different. Certainly, theCUBE will wait double them down, but, we've got a great video. I want to share for the group, the Barcelona and Cloud City. This is a montage of what it's like here and a little experiential video. So take it away and run that video. (upbeat techno music) >> Hi, I'm Katie Goldfinch, here in Barcelona for an action packed Day Two at TelcoDR's Cloud City. This morning, the focus was firmly on DR. and her MWC keynote, which told Telco execs in no uncertain terms that now is the time to act on embracing public cloud. Back in Cloud City content ruled the day with both theCUBE and Cloud City live stages, hosting public cloud, thought-leaders covering a wide range of topics to educate and inspire attendees. And in the beautiful space of Cloud City, the excitement grew throughout the day as we streamed MWC's exclusive keynotes from Elon Musk and preparations got underway for tonight's star performer, Jon Bon Jovi. (upbeat techno music) Wow! What an amazing day from groundbreaking keynotes into space and back to a star studded performance. Don't forget, you can catch up on anything you missed and join us for the rest of the week at cloudcity.telcodr.com or following #cloudcity. (upbeat techno music) >> Okay, we're back. That was great look at what's going on here in Cloud City. This next video, DR, you're going to love this. Your keynote highlights and some Bon Jovi highlights, which by the way, was the most epic thing. People were packed. >> Dave: It was exciting. >> Place was packed. It had the security clicking people, counting all the people, people are standing back. All the people from their booths are all coming in to watch. >> Dave: He was pumped. >> Let's take a look at this awesome highlight video from yesterday. (upbeat techno music) (upbeat techno music) >> Okay, we're back at theCUBE. Dave, that was a highlight reel yesterday. DR has got some action on stage, great messaging, revolution, digital revolution. >> You know your comment about how you think like Elon Musk. That's an inspiration from it. I mean, what a lot of people don't know is when you look at autonomous vehicles, remember you're driving down Palo Alto, you see one of those lidar things. He's doing away with lidars, it's too expensive. It's $7,000. He's taking it with cheap cameras and software down to a couple of hundred bucks per vehicle. >> Danielle: Wow. >> That's the way he thinks. And you're doing the same thing to Telco. >> Danielle: I am. I am I'm trying to change Telco. I mean, he's changing the world. He might be one of the most important humans on Earth right now. I don't think I'm exactly that level, but I'm trying to become a really important person in Telco. We have this great message. I think it's going to help Telcos to get better businesses. And I think it's a great idea. >> For the folks out there watching, what is that big change? If you're going to drive down this Cloud City street, main street of Cloud City and just all about Cloud. Because public clouds here, it's going to become hybrid, dynamics, operating models are changing. What is the key message that you'd like to send? >> I think all of the software in Telco needs to be rewritten. And that's how many millions of lines of code is that? And it's going to be shrunk down and put out on public cloud and rewritten using the software Legos of the public cloud. That is a big undertaking. No one's working on it. I'm working on it. I'm doing it. Let's go do it. >> Let's do it. And if you look out a couple of years, what would be a successful, what does checkmate look like in this chess game? >> I'm winning? #winning >> You're opening move is pretty good as we say in chess. >> I mean, I think it, it takes, again, it takes singular focus like Elon Musk on Mars. Someone needs to singularly focus on getting the public cloud and you can't sit there and protect your old business models, your CR revenue, if you're Amdocs. Give that up. When they start to give up their CR revenue to focus on public cloud, then they'll be, okay, there's a worthy adversary out there really focusing on it. >> I mean the late Clayton Christensen had all the same things. Innovator's dilemma. You get stuck here, what do you do? >> Danielle: What do you do? >> You kill your own, you eat your own to bring in the new, I mean, all these things are going on. This is a huge test. >> And to be willing to burn some boats. >> I think it's transparency, simplicity, and the consumer saying, hey, this is a great experience. That's the Tel sign. >> Danielle: Yeah. >> And that's what we're going to see over this next decade. >> Plus consumers love their Telco. I can't wait for that. I want to love my Telco. >> Dave: Like you love Netflix. >> Yes, exactly. >> DR, we love you because you've got a bold vision. You're putting it out there and you're driving it. You're walking the talk. Congratulations. And again, Cloud City's a home run. >> Awesome. >> Great success. Thanks for having theCUBE. >> Thank you guys. As always super fun. Great day. >> Okay. >> CUBE's coverage here. And remember, we're here getting all the action and it's all going to go online after a synchronous consumption. But right now, it's all about Mobile World Congress and Cloud City. This is the action. And of course, Adam in Cloud City Studio is waiting for us and he's going to take it from here.

(upbeat music) >> Okay, Chloe, thank you very much. Hey folks, in here in the Cloud City We with Danielle Royston. Great to see you. Watching you up on stage, I got to say, as the CEO of TelcoDR, leader and chief executive of that company. As well as a great visionary, you laid out the vision. It's hard to debate that. I mean, I think there's people who will say that vision, is like freedom, no one can debate it. It's not going to happen. >> Yeah, there's still a lot of debate in our industry about it. There's a lot of articles being written about it. I've referenced one about, you know, should we let the dragons into the castle? For me, I think it's super obvious. I think other industries are like "Duh, we've made the move." And Telco is still like, "Hmm, we're not sure." And so, am I a visionary, I don't know. I'm just sort of just Babe Ruth-ing it a little bit. I think that's where we're going. >> You know you do, you have a lot of content, podcasts, you write blogs, you do a lot of speaking. You brought it all together on stage, right? That has got to feel good. >> Yeah. >> You've got a body of work and it came together very nicely. How did you feel up there? >> Oh my God, it's absolutely nerve wrecking. I sort of feel like, you know, could you tell if my hands were shaking? Right, could you tell that my heart was racing? >> It's a good feeling. >> I don't know. >> Come on! >> I'll be honest, I'm happy it's over, I'm happy. I think I did a really great job and I'm really happy >> Yeah, you did a great job, I love the dragon reference-- >> Have it in the can. >> Fantastic, loved the Game of Thrones vibe there. It was cool-- >> Totally. >> One of the things I wanted pick up on, I thought it was very interesting and unique was the iPhone reference 14 years ago, because that really, to me, was a similar moment because that shifted the smartphone. A computer that happened to make phone calls. And then we all knew who was the leader at that time, Nokia, Blackberry with the phones, and they became toast. That ushered in a whole another era of change, wealth creation, innovation, new things. >> Yeah. Well, up until that moment, carriers had been designing the phones themselves. They were branded with their logos. And so Steve Jobs fought for the design of the iPhone. He designed it with the consumer, with the user in mind. But I think what it really, I mean, it's such a big pivotal moment in our industry because it singled the end of voice revenue and ushered in the era of data. But it also introduced the OTT players, right? That came in through the apps and started a siphon approved from the carriers. And this is like, it's a pivotal moment in the industry, like, changed the industry forever. >> It's a step function, it was a step function change, it's obvious, everyone knew it. But what's interesting is that we were riffing yesterday about O-RAN and Android. So you have iPhone, but Android became a very successful open source project that changed the landscape of the handset. Some are saying that that kind of phenomenon is coming here. Into Telco with software, kind of like an Android model where that'll come in. What's your thoughts on that, reaction to that? >> Yeah, well the dis-aggregation of the hardware, right? We're in the iconic Erickson booth, right? They get most of their revenue from RAN, from Radio Access Networks. And now with the introduction of Open RAN, right? With 50% less CapEx, 40% less OPEX, you know, I think it's easiest for Greenfield operators like Dish, that are building a brand new network. But just this month, Vodafone announced they're going to build the world's largest Open RAN network. Change is happening and the big operators are starting to adopt Open RAN in a real big way. >> So to me, riding the dragon means taking the advantage of new opportunities on top of that dragon. Developing apps like the iPhone did. And you mentioned Android, they got it right. Remember the Windows Phone, right? They tried to take Windows and shove it to the phone-- >> Barely. >> It was a kin phone too. >> I try to delete it from my, look here, beep! >> I'm going to take this old world app and I'm going to shove it into the new world, and guess what, it failed. So if the Telco is trying to do the same thing here, it will fail, but if they start building 5G apps in the cloud and pick the cloud native and think about the consumer, isn't really that the opportunity that you're talking about? >> Well, I think it is, absolutely. And I think it's a wake up call for the vendors in our space, right? And I'm certainly trying to become a vendor with Totogi. I'm really pushing my idea. But you can't take, using your Windows example on the Windows Phone, you can't take a Windows app and stuff it onto a phone and you can't take these old school applications that were written 20 years ago and just stuff them into the cloud, right? Cloud is not a place, it's a way to design applications and it all needs to be rewritten and let's go write, rewrite it. >> It's not a destination as we always say. Let's take a step back on the keynote 'cause I know we just did a couple of highlights there, wasn't the whole thing. We were watching it, by the way, we thought you did a great job, you were very cool and calm under pressure. But take us through the core ideas in the keynote. Break down the core elements of what the talk was about. >> Yeah, I think the headline really is, you know, just like there were good and bad things about the iPhone, right? It killed voice, but introduced data and all these other things. There's good and bad things about the public cloud, right? It's not going to be smooth sailing, no downsides. And so I acknowledge that, even though I'm the self appointed queen, you know? This self appointed evangelist. And so, I think that if you completely ignore the public cloud, try to stick your head in the sand and pretend it doesn't exist, I think there's nothing but downsides for Telcos. And so I think you need to learn how to maximize the advantage there, ride he dragon, like spew some fire and, you know, get some speed and height, and then you can double your ARPU. But I think, going from there, so the next three, I was trying to give examples of what I meant by that, of why it's a double-edged sword, why it's two sides of the coin. And I think there's three areas, which is the enterprise, the network, and a relationship with subscribers. And so that really what the talk, that's what the talk is about >> The three main pillars. >> Yeah, yeah! >> Future, work, enterprise, transition, Open RAN. >> The network and then the relationship with the subscribers. >> Those are the structural elements you see. >> Yeah, yeah, yeah. >> What's the most important one you think, right now, that people are focused on? >> I mean, I think the first one, with work, that's an easy one to do, because there's not too much downside, right? I think we all learned that we could work productively from home. The reason public cloud matter there is because we had tools like Zoom and G Suite and we didn't need to be, I mean, imagine if that this had happened even 20 years ago, right? Broadband at the home wasn't ready, the tools weren't ready. I mean, it would have been, I mean a bigger disaster than it was, right? And so this is an opportunity to sort of ride this work from home wave that a lot of CEOs are saying, we're not coming back or we're going to have smaller offices. And all of those employees need fiber to their home. They need 5G at their home. I mean, if I'm a head of enterprise in a Telco, I am shifting my 5G message from like random applications or whatever, to be like, how are you getting big pipes to the home so your workers can be productive there? And that, I don't hear Telco's talking about that and that's a really big idea. >> You know, you say it's a no brainer, but it's interesting you had your buildings crumbling, which was great, very nice effect in the talk. I heard a executive, Wall Street executive the other day, talking about how, "My people will be back in the office. "I'm going to mandate vaccinations, they're going to be back "in the office, you work for me. "Even though it's an employee friendly environment "right now, I don't care". And I was shocked. I go, okay, this is just an old guy. But, and it's not just the fact that it's an old guy, old guard doing that because I take two examples of old guys, Michael Dell and Frank Slootman. >> Yeah. >> Right, Michael Dell, you know, hundred billion dollar company, Frank Slootman, hottest, you know, software company. Both of them, sort of agree. It's a no brainer. >> Yeah. >> Why should I spend all this money on buildings? And my people are going to be more productive. They love it, so. Why fight the fashion? >> Well, I think the office and I can talk about this for a long time and I know we don't have that much time, but on offices, it's a way to see when did you come in and when did you leave, and look over your shoulder and what we're working on. And that's what offices are for. Now, we tell ourselves it's about collaboration and all this other stuff. And you know, these guys are saying, "come back to the office." It's because they don't have an answer on how to manage productivity. What are you working on? Are you off, are you authentically working 40 hours a week? I want to see, I know if at least you're here, you're here. Now, you might be playing, you know, Minesweeper. You might be playing Minesweeper on your computer, but at least you were, your butt was at your computer. So yeah, I think this is a pivotal moment in work. I think Telcos could push it, to work from home. We'll get you the pipes, we'll get you the cloud-based tools to help manage productivity, to change in work style. >> Yeah, and we've covered this in theCube many times, about how software is going to enable this virtual first model, no one's actually built software for virtual first. I think that's going to happen. Again, back to your team software, but I want to ask you about software defined infrastructure. You mentioned O-RAN, and as software eats the world and eats infrastructure, you still need infrastructure. So, talk about the relationship of how you see O-RAN competing and winning with the balance of software versus the commodity argument. >> Yeah, and I think this is really where people get scared in Telco. I mean, authentically nervous, right. Where you're like, okay, really the public cloud is at that network edge, right? We're really going to like, who are we? It's an identity crisis. We're not the towers anymore. We're renting space, right? We're now dis-aggregating the network, putting the edge cloud right there and it's AWS or Google. Who are we, what do we do, are we networks? Are we a tech company? Right, and so I'm like, guys, you are your subscribers and you don't focus on that. I mean, it's kind of like a last thought. >> So you're like a therapist then too, not just an evangelist. >> I'm a little bit of a therapist. >> Okay, lay down on the couch, Telco. >> Let's talk about what your problems are. (laughs) >> They have tower issues. >> All seriousness, no but, the tower is changing is backhauling. Look at direct connects for instance. The rise of direct and killed the exchanges. I mean, broadband, backhaul, last mile, >> Yeah. >> Completely, still issues, >> Yeah. >> But it's going to software and so that's there. The other thing I want to get to quickly, I know we don't have a lot of time, is the love relationship you talk about with subscribers. We had Peter Adderton on, from a Boost Mobile, formerly Boost Mobile, earlier. He was saying, if you don't have a focus on the customer, then you're just selling minutes and that's it. >> Yeah. >> And his point was, they don't really care. >> Yeah. Let's talk about organizational energy, right? How much energy is contained within any organization, not just Telco, but any organization. To some of your people time is the hours they work per week. And then you think of that as a sack on how you're allocating your time and spending your time, right? And so I think they spend 50% of their time, maybe more, fighting servers, machines, the network, right? And having all these battles. How much of that organizational energy is dedicated to driving great subscriber experiences? And it just shrunk, right? And I think that's where the public cloud can really help them. Like ride the dragon. Let the dragon deal with some of this underlying stuff. So that you can ride a dragon, survey the land, focus on your subscriber and back to the software. Use software, just like the OTT players are doing. They are taking away your ARPU. They're siphoning your ARPU, 'cause they're providing a better customer experience. You need to compete on that dimension. Not the network, not the three Telcos in the country. You're competing again, WhatsApp, Apple, Amazon, Facebook. And you spent how much of your organizational energy to focus on that? Very small. >> And that's where digital platforms roll by, it uses the word platform, why? Because everybody wants to be a platform. Why do you want to be a platform? Because I want to be like Amazon, they're a platform. And you think about Netflix, right? It's not, you know, you don't think about Netflix UK or Netflix Spain, right? >> It's global. >> There's one Netflix >> Yeah, yeah. >> You don't think about their marketing department or their sales department or their customer service, you think about the app. >> Yeah. >> You know. One interface. And that's what digital platforms allow you to do. And granted, there's a lot of public policy to deal with, but if you're shooting satellites up in space, >> Yeah. >> You know, now, you own that space, right, global network. >> And what makes Netflix so good, I think, is that it knows you, right? It knows what you're watching and recommends things, and you're like, "Oh, I would like that, that's great." Who knows more about you than your mobile phone? Carry it everywhere you go, right? What you're watching, what you're doing, who you're calling, what time did you wake up? And right now all of that data we talked about a couple of days ago, it's trapped in siloed old systems. And like why do people think Google knows so much about you? Telco knows about you. And to start to use that to drive a great experience. >> And you've got a great relationship with Netflix. The relationship we have with our our carrier is to your admin, "can you call these guys? "I don't know, I lost the password, I can't get in". >> Right. >> It's like-- >> Or you get SIM hacked-- >> I don't have an hour and a half to call your call center 'cause you don't have a chat bot, right. >> I don't have time. >> Chat bot, right. I can't even do the chat bot because my problem is, you're like, I got to talk to someone. All of their systems are built with the intention of a human being on the other side, and there's all this awesome chat bot AI that works. >> Yeah. >> Set it free. >> Yeah, yeah, right. You almost rather go to the dentist, then calling your carrier. >> Well, we're going to wrap things up here on the keynote review. Did you achieve what you wanted to achieve? I mean, controversy, bold vision, leadership, also that came across, but people they know who you are now. You're out there and that's great news. >> Yeah. I think I rocked the Telco universe and I'm really, that was my goal, and I think I accomplish it so, very excited. >> Well, we love having you on theCUBE. It's great to have great conversations, not only are you dynamic and smart, you're causing a lot of controversy, in a good way and getting, waking people up. >> Making people talk, that's a start. >> And I think, the conversations are there. People are talking and having relationships on the ecosystem open, it's all there. Danielle Royston, you are a digital revolution, DR. Telco DR, thanks for coming to theCube. >> Thank you so much, always fun. >> Good to see you. >> Thanks. >> Of course, back to the Cloud City studios. Adam is going to take it from here and continue on day three of theCube. Adam in studio, thanks for having us and take it from here.

(soft upbeat music) >> TheCUBE's back on day three here in Cloud City, Mobile World Congress. This is where all the action is and this is theCUBE's set, I'm John with Dave Vellante. We're here with DR, Danielle Royston, who is the CEO of TelcoDR, as well as the CEO of Totogi. Great to see you again. >> Hey. >> Hey, how are you guys? >> Good >> Great time, great booth last night, good industry executives. A lot of intimate high player, big players here in the industry, even though not a lot of attendance, but the right people are here and events are back. >> Yeah. I think, MWC was the first event to cancel with COVID in end of February 2020. So first big event to come back, it's such a nice symmetry. Typically you have big delegations, hundreds of people from the big groups coming to the show. We're seeing the executives are coming, smaller delegations, but they're all in the booth and that we're having great conversations and it's awesome. >> Yeah. And the thing I will say is that theCUBE's back too we'd like them to be in here in the action, because one of the things that's happened with this hybrid events is that people are watching. And so there's a virtual space and the physical space, and Cloud City has built out paradise, it's beautiful and spectacular behind us. If you look around for the people who can't see, it's really made for the combination of onsite and virtual experience. The content, the people Bon Jovi last night, it's just the top of Mobile World Congress. And it's translating to the industry, this has been amazing. So congratulations. >> Danielle: Thanks so much. >> Dave: I think I got to say, you have a lot to say as we all know. But I think it was easy for the big guys. >> Danielle: Can't Shut me up. (chuckles) >> That's why we love you in theCUBE. But I think it was easy for the big guys to tap out and say, Hey, we're going to save a bunch more money, we don't really have much to talk about. We're going to talk about again. Hey, let's talk about 5G. (chuckles) >> It's a revolution >> Have I told you about 5G though. >> Whereas the narrative here is all about the future and it's not about the future of blah-blah-blah, it's about the future, this is the journey that we're taking and here's where it's starting, and with meat on the bone. >> Yeah. I think what's really interesting about Cloud City is the fact that we've brought these different players together that they're all focused, as you said, on the future. And I'm starting to see these connections where they're collaborating. Like, vendors that didn't know each other probably would never have partnered before, totally different areas. I'm hearing the conversation in the booth about like, Hey, I talked to people in security, or I went and talked to LMX and we're putting deals together 'cause we're complimentary and it's amazing. >> John: And integration partnership, heard that from Google yesterday on our news exclusive break in there, they see integration. And they're talking about Android with what Android did for mobile. They're seeing a whole new software paradigm coming into Telco, it's partnership, it's ecosystem and open. These are new kind of dynamics. >> Danielle: And I think for you guys, when you say integration and open, I think those things are really paired in and they're important. A lot of times Telco people will hear integration, they all think customization. Coding it up and customizing it, so that they talk to each other. But I think the open part of that is really important where we're connecting via API's and I think that's bringing the hyper-scalers, that's what they do. They provide these systems and the software, that's all API base and you can use it very quickly, and you can unravel it if you need to. And it's feature velocity we talked about a couple of days ago. >> And automation is the underpinning of that. I mean, that's really the theme, it's not like a one-off hardcore custom integration that's going to be frozen. >> Danielle: One time to upgrade every 18 months or whatever it is, it's alive. >> Dave: How about Musk yesterday? >> John: I mean, he's always a crowd pleaser. First of all, my kids love him. He's crazy. >> Who doesn't love Elon Musk? >> I mean, he is amazing. He's a builder. And he takes no prisoners. He's just, you know what? My goal was not to go bankrupt. That's what he said a couple of years ago. >> Dave: Which was brilliant because everybody's gone bankrupt in that business and he's just blows it off. >> And he's just like, look it, we're here to just want to chip away at it and we're just going to keep striving, not making up excuses. He takes the failures, he takes the face plants, he gets back up and he keeps going. He's focused on building the future. >> He's focused on one thing, he's on focused everything. He's focused on getting to Mars. And I think that's what I like to compare myself to Elon Musk, not that I'm building rockets or getting to Mars, but that the hard problem that I'm solving is getting Telco to the public cloud. And that's going to take a decade. It might have been accelerated because of COVID, it might've taken 20 years and now it might take 10, but you look at what he does and that guy, he has haters on Twitter they're kind of pew pew, always like throw in their bars, but he's like, I got my rocket company, I got my communication and space company. We're going to need to bore a holes, The Boring Company. I need batteries, I got my Tesla company. And so this guy focuses. >> John: He's got some haters, but he's got a lot more lovers on his other side because people might not know this, but he fires the entire PR department because he's like, I don't need PR I'm just going to go do my own, his own PR. Actually the crypto stuff's always fun, Dogecoins are always a laugh. >> Danielle: I think he just plays around with that. >> And it's just more of like playing. >> Dave Vellante: And that's like, watch this! (laughs) >> He just like to see what he can do. >> I said that live was interesting thing he did, but I think he illustrates the point of a new generation. And I think my young kids, not young, they're in their '20s now, they look at him and they say, that's aspirational because he's building and he's not, he's focused on that one thing. And again, the growth that you mentioned Telco to the cloud, getting back to that, I want to ask you this growth question. It used to be like, okay, growth was there, people expanded cell towers, networks were networks, now it seems like the growth of Telco, what Telco is going into with Edge and all the open ranch stuff, which means that we need more infrastructure. We need more stuff, there's more needed and there's growth behind them. What's your reaction? >> Danielle: I think we need more software. Software eats the world. And it's, I mean, there was a lot of hardware to chomp in Telco and it's just going to keep eating it, and that's just going to accelerate. I that's where Telcos need to start to build that muscle. They don't have great software capability, they don't have public cloud building capability. And so that's a big up-skilling that's a new hiring and I think it's an executive conversation. It's not just an IT thing or just a marketing thing, or networking thing. >> Dave: I got to chime in here for a second because there are a lot of parallels with how the data center transition has occurred. And what's happening here. We talk about all the time, Oh, it's a mainframe, et cetera. There are parallels. And what happened when the data center went to software-defined a whole bunch of hardware was allocated to run all the software-defined stuff. It wasn't built for that, but the cloud, what you guys are doing with Togi and taken advantage of AWS's Nitro and Graviton. That's built to be software-defined. And so the Telcos are going to go through the same thing. If they just virtualized, they're going to say, oh wow, we're wasting 30% of our power our compute power on just supporting all this software-defined stuff, 'cause it wasn't built for that, but the cloud is built for that. And that is going to be a huge difference. >> Danielle: And I keep trying to make this distinction and I think people in Telco still don't get this about the public cloud. They think of it as a place. It's a place to run a workload. And that tells me, they think of it as infrastructure. They think of it as servers still like, well, I'm going to run into my closet or AWS' has closet. I'm like, and I was just having a conversation about this with a senior person from GSMA. I'm like, it's actually about the software that's there, it's about the databases they're building and the analytics and the AI, and ML that they let you buy by the minutes or by the API call. And that is like, you need to think about that 'cause it's mind blowing, it's a totally different way to think. >> John: You're totally right. And just going to again, give you props on this. I've had many ones with Andy Jackson for the past seven years for exclusives, but over the years it's been consistent. Each platform lifting and shift wasn't the end game. Re-platforming in the cloud certainly a great advantage, a great starting point. It was the refactoring. And that's why you see Amazon Web Services for instance, keep adding more services 'cause that's the model. They keep offering more goodness so that the businesses could refactor, not just re-platform. And that's what you're getting, I think with the AI and machine learning, where you start getting into these new use cases, but why couldn't do that before? >> Danielle: Right. >> This is going to be a huge game changer. >> Well Forrest Brazeal, a great guy, a cloud guru wrote a great blog called a lift-and-shift is a ticking time bomb. And it's a great start to get your stuff over there, it forces your team to start to interact with like, an AWS or GCP in a real way like now they, they got to use it. You take it away and I'm like, but once you move it you got to re-factor you got to rewrite and then that's why it's a ticking time bomb. You got to move it over and get going. >> John: You know, Royston DR, Digital Revolution of you are one, you got it here TelcoDR and this has been a great experience for theCUBE as we get back to business with real life events and virtual, the folks who couldn't make it here, Barcelona is still a great city, obviously a great place to come and the events will be back, they'll be hybrid, they'll be different. certainly theCUBE will lay, doubling down, but we've got a great video. I want to share for the group, the Barcelona and Cloud City, this is a montage of what it's like here and little experiential video. So take it away and run that video. (slow upbeat music) (upbeat music) >> Hi, I'm Katie Goldfinch here in Barcelona for an action packed day two at TelcoDR's Cloud City. This morning, the focus was firmly on DR and her MWC keynote which told Telco execs in no uncertain terms that now is the time to act on embracing public cloud. Back in Cloud City, content ruled the day with both theCUBE and Cloud City live stages, hosting public cloud thought-leaders, covering a wide range of topics to educate and inspire attendees. And in the beautiful space of Cloud City, the excitement grew throughout the day as we streamed MWC's exclusive keynotes from Elon Musk. And preparations got underway for tonight's star performer, Jon Bon Jovi. (upbeat music) >> Katie: Wow! What an amazing day from groundbreaking keynotes into space and back to a star studded performance. Don't forget, you can catch up on anything you missed and join us for the rest of the week at cloudcity.telcodr.com or following #cloudcity. (slow upbeat music) >> OK we're back, that was great look at what's going on here in Cloud City, this next video DR, you're going to love this. Your keynote highlights and some Bon Jovi highlights, which by the way, was the most epic thing, people were packed, >> Dave: It was exciting. >> This place was packed. It had the security, clicking peoples, counting all the people, people are standing back. All the people on their booths, they're all coming in to watch. >> Dave: He was pumped. >> Let's take a look at this awesome highlight video from yesterday. (slow upbeat music) (upbeat music) (slow upbeat music) >> Okay. We're back to theCUBE. Dave, that was a highlight reel yesterday. DR has got some action on stage, great messaging, revolution, digital revolution. >> You know your comment about how you think like Elon Musk, that's an inspiration from it. I mean, what a lot of people don't know is when you look at autonomous vehicles, remember you're driving down Palo Alto, you see one of those LIDAR things, he's doing away with LIDARs, it's too expensive. It's $7,000, he's taking it with cheap cameras and software down to a couple of hundred bucks per vehicle, that's the way he thinks and you're doing the same thing to Telco. >> Danielle: I am. I'm trying to change Telco. I mean, he's changing the world. He might be one of the most important humans on earth right now. I don't think I'm exactly that level, but I'm trying to become a really important person in Telco, we have this great message. I think it's going to help Telcos to get better businesses ad I think it's a great idea. >> John: For the folks out there watching, what is that big change? You're going to drive down this Cloud City street, main street of Cloud City and just all about cloud. 'Cause public clouds here, it's going to become hybrid dynamics, operating models are changing. What is the key message that you'd like to send? >> I think all of the software in Telco needs to be re-written. And that's how many millions of lines of code is that and it's going to be shrunk down, and put out on public cloud, and re-written using the software legos of the public cloud, that is a big undertaking. No one's working on it. I'm working on it. I'm doing it. Let's go do it. >> John: Let's do it. And if you look out a couple of years, what would be a successful, what does checkmate look like in these chess game that you play? >> (chuckles) I'm winning, hashtag winning. (laughs and crosstalk) I think it takes, again, it takes singular focus like Elon Musk on Mars. Somebody needs to singularly focus on getting to the public cloud and you can't sit there, and protect your old business models, your CR revenue if you're Amdocs, give that up. When they start to give up their CR revenue to focus on public cloud, then they'll be, okay there's a worthy adversary out there really focusing on it. >> John: I mean the late Clay Christianson had all the same things. Innovator's dilemma. You just get stuck here, what do you do? You kill your own, you eat your own to bring in the new, I mean, all these things are going on, this is a huge test. >> Danielle: If we're willing to burn some boats. >> I think it's transparency, simplicity, and the consumer saying, Hey, this is a great experience. that's the tell sign. And that's what we're going to see over this next decade. >> Consumers love their Telco, I can't wait for that I want to love my Telco. >> Dave: Like you love Netflix. >> Yes, exactly. >> DR, we love you because you've got a bold vision. You put it out there and you're driving it. You're walking the talk. Congratulations. And again, Cloud City is a home run, great success. Thanks for having theCUBE. >> Thank you guys as always, super fun. Great day. >> Okay. TheCUBE's coverage here and remember we're here getting all the action, and it's all going to go online after, synchronous consumption. But right now, it's all about Mobile World Congress and Cloud City. This is the action. And of course, Adam in Cloud City Studio, is waiting for us and you're going to take it from here.

(upbeat electronic music) >> Okay thanks, Adam, and the studio. We're here on the floor in Cloud City, right in the middle of all the action, the keynotes are going on in the background. It's a packed house. I'm John Furrier. Dave Vellante's on assignment, digging in, getting those stories. He'll have the analysis, he'll be back on theCUBE, but I want to welcome Chloe Richardson, who has been holding down the main stage here in Cloud City with amazing content that she's been hosting. Chloe, great to see you. Thanks for coming on theCUBE, and kicking it off day two with me. >> No, not at all. Thank you for having me! It's very exciting! I love what you guys have got over here, very fun! >> We're inside theCUBE. This is where all the action is, and also, Cloud City is really changing the game. If you look at what's going on here in Cloud City, it's pretty spectacular. >> No, I mean, the atmosphere is absolutely palpable. Isn't it? You can just feel it. People walk in and see what the future looks like for the telecoms industry. Very exciting. >> And you've been doing a great job on the main stage, we're really loving your content. Let's get into some of the content here. After the keynotes are going on, we're going to have DR maybe fly by the set later, we're going to check that out. But let's check out this videotape. This is TelcoDR. You got to check out this reel, and we'll be right back, and we'll talk about it. (smooth electronic music) >> TelcoDR burst onto the global telecom scene this year, making headlines for taking over the huge Erickson space at MWC 21, and for building Cloud City in just a hundred days. But why did the company go to such trouble? And what is their unique offering to the telecoms industry? And what drives their dynamic CEO, Danielle Royston, or DR, as everyone calls her? Cloud City Live caught up with DR, away from the hustle and bustle of the city to find out. (upbeat instrumental music) >> Hi, I'm Danielle Royston, coming to you from beautiful Barcelona! I'm here for MWC 21. About a hundred days ago, I decided to take over the iconic Erickson booth to turn it into Cloud City. Cloud City has over 30 vendors, and 70 demos, to introduce telco to what I think is the future for our industry. We're going to have three awesome experiences. We're going to talk about the new subscriber experience. We're going to talk about what's in store for the new network, and the future of work. And I'm really excited to create a community, and invite awesome telco executives to see this new feature. It's been a really tough 18 months, and we didn't know what MWC 21 was going to be like in terms of attendance. And so from the get-go, we planned this amazing experience that we call Cloud City Live. At Cloud City Live, we have two main components. We have the speaker series, where we have over 50 speakers from Amazon, Google, Microsoft, as well as CSPs, and awesome vendors, talking about the public cloud in telco. The second part of Cloud City Live is theCUBE. Think of this as like an ESPN desk of awesome tech interviews focused on telco and the public cloud, hosted by John furrier and Dave Vallente. Dave and John are going to talk to a variety of guests focused on telco in the public cloud. It's a great way for our virtual participants to feel like they're at the show, experiencing what's going on here. So excited to have them as part of the Cloud City booth. There's a ton of innovation going on in telco, and 20 years ago, Elon Musk set on his mission to Mars. I, like Elon Musk, am on a quest to take telco to the public cloud. Every year at MWC, there's always a flurry of announcements, and this year is no different. At this year's MWC, Totogi, a startup that I invested $1,000,000 in, will be launching. Totogi is introducing two products to the market this week at MWC. The first is at planetary scale charger. More than a charger, it's an engagement, coupling your network data with charging information to drive subscriber engagement, and doubling your ARPU. The second product that Totogi is introducing is a planetary scale BSS system, built on top of the TM Forum Open APIs. Both of these products will be available for viewing in the virtual booth, as well as on the show floor. The public cloud is an unstoppable mega trend that's coming to telco! I'm super excited to bring to you the vendors, the products, the demonstrations, and the speakers, both to people here in Barcelona, and virtually around the world! (upbeat instrumental music) Well, that was a fascinating insight into the origins of TelcoDR, why public cloud is going to truly disrupt the telecoms industry, and why DR herself is so passionate about it. If you'd like to find out more, come and see us at Cloud City. (groovy electronic music) >> Okay, thanks. Just rolling that reel. Chloe, I mean, look at that reel, I mean, DR, Danielle Royston, she's a star. And I've seen a lot of power players in the industry. She's got guts and determination, and she's got a vision, and she's not just, you know, making noise about telco and cloud, there's actually a lot of real good vision there! I mean, it's just so impressive. >> No, it really is. And for me, it's almost like the next moonshot. It's the moonshot of the telco world! She's innovative, she's exciting. And if we've learned anything over the last 18 months, it's that we need that in this industry, to grow for the future of the industry. So, so exciting. I think she's a real inspiration! >> And I love the fact that she's so takes the tiger by the tail. Because the telco industry is being disrupted, she's just driving the bus here. And I remember, I did a story on Teresa Carlson, who was with Amazon Web Services, she was running the public sector, and she was doing the same exact thing in that public sector world in DC, and around the world. She opened up regions in Bahrain, which as a woman, that was an amazing accomplishment. And she wasn't just a woman, she was just a power player! And she was an exceptional leader. I see DR doing the same thing, and people aren't going to like that, I'll tell you right now. People are going to be like, "Whoa, what's going on here?" >> Now of course, it's always that way we pioneers though, isn't it? At the time, people thinking what is going on here, we don't like change, why are being shaken up? But actually, afterwards, in retrospect, they think, "Oh, okay. I see why that happened, and we needed it." So, really exciting stuff. >> Making things happen, that's what we're doing here on theCUBE. Obviously, the main stage's doing a great job. Let's go check out this highlight reel. If you're watching and you missed some of the action, this is obviously the physical event back since 2019 in February, but there's also a hybrid event, a lot of virtual action going on. So, you got theCUBE Virtual, you got a lot of content on virtual sites. But in person here, we're going to go show you a highlight reel from what we did yesterday, and what was happening around the show. Enjoy this quick highlight reel from yesterday. (groovy electronic music) (cheerful instrumental music) (groovy electronic music) Okay. We're back here in theCUBE. We're on the main floor out here with Chloe, who is emceeing, hosting, and driving the content on the Cloud City main stage. Chloe, it's been great here. I mean so far, day one, I was watching your presentations and fireside chats you've been hosting. Awesome content. I mean, people are like jazzed up. >> Yeah, no, for sure. We had Scott Brighton on yesterday, who was our opening keynote on the live stage, and his session was all about the future of work, which is so relevant and so pertinent to now. And he talked about the way it's changing. And in 10 years, it's going to be a trillion dollar industry to be in the cloud at work. So, really interesting! I mean, yeah, the atmosphere here is great. Everyone's excited. It's new content everyday. And that's the thing, it's not stale content! It's stuff that people want to hear. People are here for the new hot trends, the new hot topics. It's very exciting. >> Yeah, the next big thing. And also it's a fiscal event, so since 2019, this Mobile World Congress has been a massive event, and hasn't happened since February, 2019. That's a lot of time that's elapsed in the industry because of COVID, and people are glad to be here. But a lot of stuff's changed! >> Yeah. It's a different world, right? I mean, two years in the telco industry is like a hundred years elsewhere. Everything has changed! Digital transformation migration, obviously cloud, which is what we're talking about over here at Cloud City Live. I'm wondering though, John, I'd like to pick your brains on something. >> John: Sure. >> It has changed in the last two years. We know that! But what about the future of Mobile World Congress? How do you see it changing in the next few years. >> Oh, man. That's a great question. I mean, my observation, I've been coming to the show for a very long time, over a decade and a half, and it's been a nerdy show about networks, and telecom, which is basically radios, and wireless, and then mobile. But it's very global, a lot of networks. But now it's evolving! And many people are saying, and we were talking on theCUBE yesterday, Dave Vellante was commenting, that this show is turning into a consumer like show. So CES is the big consumer electronics show in the US, in Las Vegas every year. This show has got a vibe, because of all the technology from the cloud players, and from the chips, getting smaller, faster, cheaper, more capability, lower power. So people look at the chips, the hardware. It's less about the speeds and feeds, it's more about the consumer experience. We got cars. I was talking to a guy yesterday, he said, "Vehicle e-commerce is coming." I went, "What the hell his vehicle e-commerce?" And you could be on your app driving down the freeway and go, "Hey, I want some food." Instead of having it delivered to you, you order it, you pick it up. So that's kind of what can be happening now in real time, you can do all kinds of other things. So, a lot of new things are happening. >> Yeah, I think so. Do you see that as another disruption for the industry? That is, the fact that it's moving to be more consumer focused? Is there anything we should be worried about in that space? >> Well, I think the incumbents are going to lose their positions. So I think in any new shift, new brands come in out of nowhere. And it's the people that you don't think about. It's the the company that you don't see. (audience in background applauding) And we got DR on the main stage right here, look at this! We saw her walk out with the confidence of a pro. >> Chloe: Yeah, for sure. >> She just walked out there, and she's not afraid. >> Well, as she said in her video, she is ready to wake them up! And you can see as soon as she walks out, that is what she intends to do today. >> I love her mojo. She's got a lot of energy. And back to the show, I mean, she's just an example of what I was saying. Like in every market shift, a new brand emerges. >> Chloe: Yep. >> I mean, even when Apple was tainted, they were about to shut down, they were going to run out of cash, when Steve Jobs brought back Apple, he consolidated and rebooted the company, the iPad was a seminal, iPod, a seminal moment. Then the iPhone, and just, the rest is history. That kind of disruption is coming. You're going to see that now. >> Oh, it's exciting though, isn't it? To be future ready, rather than future proof! But actually I wanted to ask you something as well, because we are seeing all these cloud players getting hot under the collar about telco. Why are they so excited? What's the buzz about wire, as you're on AWS and Google Cloud, why do they want to have a slice of the pie? >> Well, I think they're hot and heavy on the fact that telco is a ripe opportunity. And it used to be this boring, slow moving glacier. It's almost like global warming now, the icebergs are melting, and it's going to just change. And because of the edge, 5G is not a consumer wireless thing, it's not like a better phone. It's a commercial app opportunity, because it's high bandwidth. We've all been to concerts, or football games, or sporting events where a stadium is packed. Everyone gets bars on their wifi, but can't get out. Can't upload their picture to Instagram. Why? Because it's choking them on the network. That's where 5G solves a problem. It brings a lot of bandwidth, and that's going to bring the edge to life, and that's money. So when you got money, and greed, and power, changing hands, if it's on the table, and the wheel's spinning, it could be double zero, or it could be lucky seven. You don't know! >> Oh, for sure. And that's certainly enough to get all the big players hot and bothered about getting involved! And I suppose it circles back to the fact that DR is really leading the charge, and they're probably thinking, "Okay, what's going on here? This is different. We want something new." You did notice it, OpenRAN is something that we've been talking about over the last day or so. We've had quite a few of us speakers over here at Cloud City Live mention OpenRAN. What is it all about, Don? Because why all the buzz if 5G is such a hot topic? Why are we get excited about it? >> That's a great thing. The 5G certainly will drive the main trend, for sure. OpenRAN is essentially an answer to the fact that 5G is popular, and they need more infrastructure. So open source, the Linux Foundation, has been the driver for most of the open source software. So, they're trying to make open software, and open architectures, to create more entrepreneurial activity around hardware, and around infrastructure, because we need more infrastructure, we need more antennas, we need more transceivers, we need more devices. That could be open. So in order to do that, you got to open up the technology, and you want to minimize the licensing, and minimize a lot of these, you know, proprietary aspects. >> What did we look at? So on Wednesday, we've got a great keynote from Phillip Langlois, who is CEO and founder of P1 Security. And he's coming to talk to us about cybersecurity within the cloud, and within telco. So you just mentioned that OpenRAN is all about having open source, about having that space where we can share more efficiently and easily more easily. What does that mean for security though? Is it at risk? >> I think it's going to increase the value of security, and minimize the threats. Because open source, even though it's open, the more people that are working on it, the more secure it could be. So yes, it could be more open in a sense that could be explored by hackers, but open can also protect. And I think we've seen open source, and cloud in particular, be more secure. Because everyone said, cloud is not secure, open source is insecure. And as it turns out, when the collective hive minds of developers work on things, it gets secure. >> And it is interesting, isn't it? Because we have seen that there has been an uptick in cyber security threats, but actually I was speaking to some leaders across various industries, and particularly in tech, and they were saying, actually, there's not been an uptick in attempted threats, there's been an uptick because with this open-source environment, we are able to track them, and measure them, and defend more efficiently. So actually, they're being batted away. But the number is probably the same as it always was, we just didn't know about them before we had this open source environment. >> There's more money in threats, and there's more surface area. So as the tide rises, so to the threats. So on a net basis, it's more, because there's more volume, but it's pretty much the same. And look it, there's money involved, they are organized. There's a business model on attacking and getting the cash out of your bank, or ransomware is at an all time high. >> Yes! >> So this is like a big problem, and it's beyond the government. It's around individual freedom. So, security is huge. And I think open source and cloud are going to be, I think, the answer to that. >> Yeah, for sure. And it's, again, about collaboration, isn't it? Which we talk about all the time, but without collaboration, the industries are going to have to work together to promote this environment. So yeah, it should be good to talk with Phillip on Wednesday. >> I'd just say on security, don't download that PDF, if you don't know who it came from. The phishing is always good. Well, we got some great stuff coming up. We're going to have a great day. We got a video here of Mobile World Live. We're going to show this next segment, and we're going to toss it to a video. And this is really about to give the experience, Chloe, for people who aren't here. To get a feel for what's going on in Barcelona, and all the action. And if you look at the video, enjoy it. >> Hi, I'm Daniel Royston, CEO and founder of TelcoDR. But you can call me DR! Ready for some more straight talk about telco? It's go time! Let's do it. Holy shit! It sure is a great time to be a tech company! I mean, if you're Amazon, Microsoft, Google, Grab, Twilio, Door Dash, or Uber, life's pretty great! Just look at these stock prices over the past five years, with their shareholder value going up and to the right. Totally amazing! But where's telco? Dare I add our stocks to this awesome chart? Let's compare these fabulous tech stocks to AT&T, Vodafone, Telefonica, TIM, America Movil, and Zain Group. Huh. Not so great, right? Yep. I'm talking directly to you, senior telco execs. I'm here to wake you up! Why is it that Wall Street doesn't see you as tech? Why aren't CSPs seen as driving all the tech change? Why is it always Apple, Amazon and Google who get the big buzz? But more importantly, why isn't it you? Before I came to this industry, I always thought of carriers as tech companies. I gave more of my money to AT&T than to Apple, because I really cared about the quality of the network. But I also wondered why on earth the carriers allowed all the other tech companies to take center stage. After spending the last few years in telco, I now understand why. It's because you are network people, you are not customer people! I get it. You have the security blanket. You're a network oligopoly. It's crazy expensive to build a network, and it's expensive to buy spectrum. It takes operational chops to run a killer network, and it takes great skill to convince Wall Street to finance all of it. You telco execs are amazing at all those things. But because you focus on the network, it means you don't focus on the customer. And so far, you haven't had to. Every Telco's KPI is to be less shitty than their next competitor. You don't have to be the best. Just don't be last. Everyone else's NPS is in the thirties too. Their mobile app ratings are just as terrible as yours. Everyone's sucks at customer sat. And it's widely acknowledged and accepted. Let's talk about the cost of that. The cost is not measured on market share against other MNOs. The cost is measured in lost ARPU that the tech guys are getting. Everyone knows about the loss of texting to WeChat, WhatsApp, and the other OTT apps. But it is not just texting. The total adjustable market, or TAM, of the mobile app disruptors is huge! Instead of remaining network focused, you should be leveraging your network into a premier position. And because you're network people, I bet you think I'm talking about coercive network leverage. That is not what I'm talking about! I'm talking about love, customer love. There is one thing the highly valued tech companies all have in common. They all crush it on customer love! They look at every interaction with the customer and say, how do we make the customer love this? Like Netflix has easy monthly cancellation, Amazon does no questions asked returns, Uber gives users a real time view into driver rating and availability. Compare those ideas to the standard telco customer interaction. The highly valued tech companies don't have the network oligopoly to fall back on like you do. To survive, they must make customers love them. So, they focus on it in a big way! And it pays off. Their NPS is close to 70, and they have app ratings of 4.5 or higher. A far cry from your thirties NPS, and app ratings of 3.5. If you want to have those huge tech multiples for yourself, you have to start thinking about these guys as your new competition, not the other telcos in your market. The crazy thing is, if you give up using your network as a crutch, and put all of your focus on the customer, the network becomes an asset worth more than all the super apps. Let's step back and talk about the value of super apps, and becoming customer centered! Retooling around the customer is a huge change, so let's make sure it's worth it. We aren't talking about 25% improvement. I'm going to show you that if you become customer centric, you can double your ARPU, double your valuation multiples, and drive big shareholder value, just like the tech companies on that chart! Now let's talk about the customer focused super apps. There are hundreds of companies in a variety of categories vying for your subscribers' disposable income. Movies, food delivery, financial services. Who are they? And why does Wall Street give them such high valuations and like them so much? Well first, look at what they are telling Wall Street about their TAM. They broadcast ridiculously huge TAMs that are greater than the telco TAMs. You know, who should have a ridiculously huge TAM? You! Hello? What I'm saying is that if you got what's yours, you double in size. And if you take the TAMs they throw around, you'd be five times as big. When I think about the opportunity to double ARPU, without having to double the cap ex to build out the network, I say to myself, hell yeah! We should totally go do it, and do whatever it takes to go get it. For example, let's talk about Grab. Grab is a Southeast Asian super app company with an expected $40 billion valuation. Grab's customer focus started in Rideshare, but then leveraged its customer love into wallet deliveries, hospitality, and investing. Their ARPU is now larger than a Telco's ARPU in countries where they compete, and they have a higher valuation than those telcos too. Imagine if you could combine a great user experience with the valuable services that helped grow your ARPU. That would be huge! So, how do you build a super app? I bet right about now, you're wishing you had a super app. Everyone wants a super app! A lot of money has been unsuccessfully spent by telcos trying to build their own. I bet you're saying to yourself, "DR, your pie in the sky sounds great, but it has no chance of success." Well, I'm betting things are about to change. There is a public cloud startup called to Totogi that is going to help carriers build world-class super apps. To have a successful super app, there is one key metric you need to know. It is the KPI that determines if your super app will be a success or a flop. It's not about the daily active users. It's not the average order value. It's not even gross merchandise value. It's all about the frequency of use per day by the user. That's the metric that matters. How many have you used that metric in your telco apps? Do you have a team driving up user app interactions every day? Most telco apps are used for top-up, or to check a bill. This is a huge missed opportunity. Super app companies excel at building great experiences and driving a huge amount of interactions. They have to, their business depends on it. They have to be customer focused. They have to keep bringing the user back to the app, every day, multiple times a day. And you know what? They do a great job. Customers love their super apps. They have great user experiences. Like Apple credit cards, no information required application process. They have high net promoter scores because of customer friendly policies. Like how Door Dash retroactively credits fees when you move to a better plan. And they have great app store ratings, because they do simple things, like remember your last order, or allow you to use the app, rather than forced you to call customer service. Customers of successful super apps love it when new services are added. And because of the customer love, every time something is added to the app, customers adopt it immediately. New services drive frequent daily user interactions. So our problem in telco is we have an app that is only open once per month, not multiple times per day. And without frequent opens, there is no super app. Hm, what do we have in telco that we could use to help with this problem? I wonder. While you don't currently have a mobile app that subscribers use multiple times a day, you have something that's 10 times better! You have a network. Subscribers already interact with your network. 10 times more frequently than any user with any of the super apps. But telcos don't leverage those interactions into the insanely valuable engagements they could be. Worse, even if you wanted to, your crappy, over customized, on-premise solutions, make it impossible. Thankfully, there's this new tech that's come around, you may have heard of it, the public cloud. When you bring the enabling technology of the public cloud, you can turn your network interactions into valuable super app interactions. And there's a special new startup that's going to help you do it, Totogi! Totogi will leverage all those network interactions, and turn them into valuable customer interactions. Let me repeat that. Totogi will leverage all those network interactions, and turn them into valuable customer interactions. Totogi allows the carrier to leverage its network, and all the network interactions, into customer engagement. This is something that super apps don't have, but will wish they did. But this magic technology is not enough. Telcos also need to move from being network focused to being customer focused. Totogi enables telcos to chase exciting revenue growth without that annoying, massive cap ex investment. Totogi is going to help you transform your sucky mobile apps, with the crappy customer ratings, into something your subscribers want to open multiple times a day, and become a platform for growth. I'm so excited about Totogi, I'm investing $100,000,000 into it. You heard me right. $100,000,000. Is this what it feels like to be SoftBank? I'm investing into Totogi because it's going to enable telcos to leverage their network interactions into super app usage! Which will lead to an improved subscriber experience, and will give you a massive jump in your ARPU. And once you do that, all those telco valuations will go from down here, (buzzes lips) to up here. And so I've been talking to some folks, you know, checking in, feeling them out, getting their thoughts. And I've been asking them, what do you think about telcos building super apps? And the response has been, "Click. Eh." Everyone says, no way. Telcos can't do it. Zero chance. Total goose egg. (egg cracking) One suggested I build a bonfire with a hundred million dollars, because then at least I wouldn't waste years of my life. Well, I think those people are dead wrong! I do believe that telcos can build super apps and make them super successful. The public cloud is changing all parts of telco, and Totogi and super apps are fundamentally changing the customer relationships. In one month at MWC, people will see what Totogi has to offer, and they will understand why I'm making this bold call. Because Totogi takes the value of the network, and the power of the public cloud, to help telcos move from being network centric, to being customer centric. Boom! If you want to make this transformation and reap all the financial benefits, you will have to compete for customers with a whole new set of players. You will no longer compete with the network focused guys, like the other telcos. Instead, you will be competing against the customer focused companies. These players don't have a network to fall back on like your old competitors, they know they have to make customers love them. Their customer loyalty is so off the charts, their customers are called fans. So if you want that big money, you will have to compete on their turf, and make the customers want to choose you. You need Apple level loyalty. That bar is uber high. We'll have to give up the security blanket of the network, and change. Instead of NPS at the thirties, it needs to be in the seventies. Instead of mobile app ratings in the threes, they need to get five stars. I'm betting big that Totogi will make that possible! I'm going to help you every step of the way, starting with my keynote next month at MWC. Join me, and I'll share the secrets to converting your super valuable network interactions to make your super app a massive success. We're going to have an amazing time, and I can't wait to see you there! >> Okay. We're back here in theCUBE here at Mobile World Congress in Cloud City. I'm John Furrier. Chloe Richardson's filling in for Dave Vellante who's out on assignment. He's out getting all the data out there and getting stories. Chloe, what a great keynote by Danielle Royston. We just heard her involving major action, major pump you up, punch in the face, "Wake the heck up cloud people, cloud is here!" She didn't pull any punches. >> No, I mean the thing is, John, there's trillions of dollars on the table, and everyone seems to be fighting for it. >> And you heard her up there, if you're not on the public cloud, you're not going to get access to that money. It's a free for all. And I think the cloud people are like, they might think they're going to walk right in, and the telco industry is going to just give it up. >> No, of course. >> And it's not going to be, it's going to be a fight! Who will win? >> Who will win, but also who will build the next big thing? (John laughing) >> Someone needs to die in the media conversations. It's always a fight. Something's dead. Something's dead but keeps the living. All that kidding aside, this is really about partnering. Think what's happened is Telco's already acknowledged that they need to change. And the 5G edge conversation, the chip acceleration. Look at Apple. They've got their own processors, Nvidia, Amazon makes their own chips, Intel's pumping stuff out, you've got Qualcomm. You've got all these new things. So, the chips are getting faster, and the software's more open source. And I'm telling you, the cloud is just going to drive that bus right down Cloud Street, and it's going to be in Cloud City everywhere. >> And it's going to be peepin' on the board as it drives down. (John laughing) John, I'm not a stalker, but I have read some of the things that you've written, and one of the things you mentioned that was really interesting was the difference between building and operating. Break it down for me, what does that mean? >> That means basically in mature markets, and growing markets, things behave differently, and certainly economics, and the people, and the makeup, and the mindset. So the telco has been kind of this mature market, it's been changing and growing, but not like radically. Cost optimization, make profit. You know, to install a lot of cable, you got to get the rents out of that infrastructure. And that's kind of gone on for too long. Cloud is a growth market. And it's about building, not just operating. And you've got operators, carriers are operating networks. So you're going to see the convergence of operators and builders coming together. Builders being software developers, new technology, and executives that think about building. And you want people on your team that are going to be, I won't say war time, you know, lieutenants or generals, but people who can handle the pace of change. Because the change and the nature is different. And some people want slow and steady, keep the boat from rocking. But in a growth market, it's turbulent, and the ride might not be quiet, first-class ticket to paradise. It's bumpy, but it's thrilling. >> No, of course. Is it similar to the old sales adage of hunter versus farmer? Are there parallels there? >> Yeah. I mean, there's a mindset. If you have a team of people that aren't knocking down new opportunities and building the next big thing, fixing your house, get your house in order, you know, refactor, reset, reboot, replatform with the cloud, and then refactor your business! If you don't have the people thinking like that, you're probably either going to be taken over, or go out of business. And that's what the telcos with all these assets, they're going to get bought, rolled into a SPAC, Special Purpose Acquisition Company, which is super hot in the United States. A lot of roll-ups going on with private equity. So a lot of these telcos, if they don't refactor, or replatform then refactor, they're going to be toast, and they're going to get rolled up, and eaten up by somebody else. >> Yeah, sure. It's interesting though, isn't it? Because when we think of telco in tech, we often think of, obviously we've got the triad, people, process, technology, and we think, process and technology really to the forefront here. But like you said there, people are also so important because if you don't have this right balance, you're not going to be able to drive that change. We had, obviously, Scott Brighton on the stage yesterday, and after his session, somebody came up to me and just said, "I'm interested to hear what that means for education." So how can we establish this new generation of tech and telco leaders from the grassroots with educational associations, establishments. How can we encourage that? I wonder, is this something that you talk about? >> Yeah. I mean, education's huge, and this highlights the change that telco's now part of. Telco used to be a boring industry that ran the networks, or moving packets around, and mobile was there. But once the iPhone came out in 2007, the life has changed, society has changed, education's changed, how people interact has changed. So, you start to see people now aware of the value. And if you look at during COVID, the internet didn't crash, the telcos actually saved our asses, and everyone survived because the network didn't break. Yeah, we had some bad Zoom meetings here and there, and some teleconferences that didn't go well, but for the most part we survived, and they really saved everybody. So, they should get kudos for that. But now they're dependent upon healthcare, education. People care about that stuff, so now you're going to start to see an elevated focus on what telecom is doing. That's why the edge has got trillions of dollars up for grabs. But education, there's negative unemployment in cybersecurity and in cloud. So for the people who say, "Oh, there's no jobs." Or, "I can't work." That's a bunch of BS, because you can just get online, get on YouTube, and just get a degree. You can get a degree. You can get an Amazon job. It pays a hundred thousand dollars a year! American. You can make a hundred thousand pounds, and be unemployed six months, and then be employed. So negative unemployment means, there's more jobs than people to fill them all, in fact. >> Yeah, it's interesting you mentioned that, because I was talking to a cyber security leader who was saying in something, I think there were now 3 million vacancies in cybersecurity. And there's such a skill shortage. There is nobody around to fill it! So it's an interesting problem to have, isn't it? Because it's reversed to what we've been used to for the last few decades! And obviously, telco is in the same space. But what can we do about it do you think, to actually -- >> I think it's going to take leadership, and I'm a big proponent of kids not going to university if they don't have to. Why spend the dough, money, if you don't have to? You can get online. I mean, the data's there. But to me, it's the relationships, the mentorship. You're starting to see a women in tech, and underrepresented minorities in the tech field, where mentorship is more important than curriculum. Community is more important than just going through a linear courseware. Nobody wants to sit online and go through linear courseware. Now, if they have to get a certificate, or degree, and accreditation, no problem. But the communities are out there, so that's a big change over, I'm a big fan of that. And I think people should, you know, get some specialized skills. You can get that online, so why even go to school? So, people are figuring that out. >> For sure. And also, even transferring. I mean, so many skills are transferable nowadays, aren't they, so we could easily be talking to people from other industries, and bringing them into telco, and saying, "Look, bring what you know from your retail background, or your healthcare background, and help us at telco to, again, drive forwards." Just like DR was saying, it's all about the next big thing. >> Well, Danielle is always also driving a lot of change. And if you think about the jobs, and the pedigree of going to a university, oh, Harvard, all the big Ivy Leagues, Oxford in your area. So it's like, if you go to the school like that, and you get a pedigree, you instantly get a job. Now the jobs that are available weren't around five years ago, so there's no like pedigree or track record. There's no like, everyone's equal. >> Yeah. >> So you could, the democratization of the internet now, from a job standpoint, is people are leveling up faster. So it's not about the Ivy League, or the big degree, or silver spoon in your mouth, you've got the entitlement. So you start to see people emerging and making things happen. Entrepreneurship in America, immigrant entrepreneurship. People are billionaires that have no high school diplomas! >> It's interesting you mention that, John, because we can't have more than five years experience in this space, we know that. But in telco, there is a problem. And maybe it's, again, it's a flipped problem where telco recruiters, or talent acquisition leaders, are now asking for kind of 10, 20 years experience when they're sending out job descriptions. So does that mean that we are at fault for not being able to fill all these vacancies? >> I think that's just, I mean I think there's a transition of the new skill set happening, one. But two, I think, you know, to be like a chip engineer, (laughs) you can't learn that online. But if you want to run a cloud infrastructure, you can. But I think embedded systems is an area that I was talking to an engineer, there's a huge shortage of engineers who code on the microprocessors, on the chips. So, embedded systems is a big career. So there's definitely paths you can specialize. Space is another area you've seen a lot of activity on. You see Jeff Bezos and Elon Musk is going to be here on a virtual keynote, trying to go to Mars. And you know, Danielle Royston always says, "What's going to happen first, Mars colony, or telco adopting public cloud?" And some people think Mars will happen first, but. >> What do you think, John? >> I think Telco's going to get cloud. I mean first of all, public cloud is now hybrid cloud, and the edge, this whole internet edge, 5G, is so symbolic and so important, because it's an architectural beachhead. And that's where the trillion dollar baby is. So, the inside baseball, and the inside money, and all the investors are focusing on the edge, because whoever can command the edge, wins all the dollars. So everyone kind of knows, it's a public secret, and it's fun to watch everyone jockey for the positions. >> Yeah no, it really is. But it's also quite funny, isn't it? Because the edge is almost where we were decades ago, but we're putting the control back in the hands of consumers. So, it's an interesting flip. And I wonder if, with the edge, we can really enhance this acceleration of product development, this efficiency, this frictionless system in which we live in. And also, I've heard you say hybrid a few times, John. >> John: Yeah. >> Is hybrid going to be the future of the world no matter what industry you're in? >> Hybrid is everything now. So, we're the hybrid CUBE, we've got hybrid cloud. >> Exactly. >> You got hybrid telco, because now you've got the confluence of online and offline coming together. That is critical dynamic! And you're seeing it. Like virtual reality, for instance, now you're seeing things, I know you guys are doing some great work at your company around creating experiences that are virtual. You got, companies like Roblox went public recently. Metaverse. It's a good time to be in that business, because experiential human relations are coming. So, I think that's going to be powered by 5G. You know, gamers. So, all good stuff. Chloe, great to be with you here on theCUBE, and we're looking forward to seeing your main stage. >> Great. >> And then we're going to send it back to the studio, Adam, and the team. We're waiting for DR to arrive here in Cloud City. And this is theCUBE, from Cloud City, back to you, Adam, and the studio.

(upbeat music) >> Okay, thanks Adam in the studio. We're here on the floor in Cloud City, right in the middle of all the action. The keynotes are going on in the background, it's a packed house. I'm John Furrier. Dave Vellante is on assignment, digging in, getting those stories. He'll have the analysis, he'll be back on theCUBE but I want to welcome Chloe Richardson, who has been holding down the main stage here in Cloud City, with amazing content that she's been hosting. Chloe, great to see you. Thanks for coming on theCUBE and kicking it up day two with me. >> No, not at all. Thank you for having me. It's very exciting. I love what you guys have got over here, very fun. >> We're inside theCUBE. This is where all the action is. And also the Cloud City is really changing the game. If you look at what's going on here in Cloud City, it's pretty spectacular. >> Know, I mean the atmosphere is absolutely palpable, isn't it? You can just feel as people walk in and see what the future looks like to the Telecoms industry, it's very exciting. >> And you've been doing a great job on the main stage. We've been really loving your content. Let's get into some of the content here. Actually the keynote is going on, we're going to have DR, maybe fly by the set later, we're going to check that up. But let's check out this videotape of, this is TelcoDR. You got to check out this reel and we'll be right back, we'll talk about it. (upbeat music) >> TelcoDR burst onto the global telecom scene this year, making headlines for taking over the huge Erickson's space at MWC21. And for building Cloud City in just a hundred days. But why did the company go to such trouble? And what is the unique offering to the telecoms industry? And what drives their dynamic CEO, Danielle Royston or DR as everyone calls her? Cloud City Live caught up with DR, away from the hustle and bustle of the city to find out. (upbeat music) >> Hi, I'm Danielle Royston, coming to you from beautiful Barcelona. I'm here for MWC21. About a hundred days ago, I decided to take over the iconic Erickson booth to turn it into Cloud City. Cloud City has over 30 vendors and 70 demos to introduce telco to what I think is the future for our industry. We're going to have three awesome experiences. We're going to talk about the new subscriber experience, we're going to talk about what's in store for the new network and the future of work. I'm really excited to create a community and invite awesome telco executives to see this new future. It's been a really tough 18 months, and we didn't know what MWC21 was going to be like in terms of attendance. And so from the get go we plan this amazing experience that we call, Cloud City Live. At Cloud City Live, we have two main components. We have the speaker series where we have over 50 speakers from Amazon, Google, Microsoft, as well as CSPs and awesome vendors talking about the public cloud in telco. The second part of Cloud City Live, is theCUBE. Think of this as like an ESPN desk of awesome tech interviews focused on telco and the public cloud hosted by John Furrier and Dave Vellante. Dave and John are going to talk to a variety of guests, focused on telco and the public cloud. It's a great way for our virtual participants to feel like they're at the show, experiencing what's going on here. So excited to have them as part of the Cloud City booth. There's a ton of innovation going on in telco. And 20 years ago, Elon Musk set on his mission to Mars. I, like Elon Musk, I'm on a quest to take telco to the public cloud. Every year at MWC, there's always a flurry of announcements and this year is no different. At this year's MWC, Totogi, a startup that I invested a hundred million dollars in, will be launching. Totogi is introducing two products to the market, this week at MWC. The first is a planetary scale charger. More than a charger, it's an engagement coupling dual network data with charging information to drive subscriber engagement and doubling your ARPU. The second product that Totogi is introducing, is a planetary scale BSS system built on top of the TM forum, open APIs. Both of these products will be available for viewing in the virtual booth, as well as on the show for. The public cloud is an unstoppable mega trend that's coming to telco. I'm super excited to bring to you, the vendors, the products, the demonstrations, and the speakers, both to people here in Barcelona and virtually around the world. (upbeat music) >> Well, that was a fascinating insight into the origins of TelcoDR, why public cloud is going to truly disrupt the telecoms industry and why DR herself is so passionate about it. If you'd like to find out more, come and see us at Cloud City. (upbeat music) >> Okay, thanks. Just roll on that reel. Chloe, I mean, look at that reel. I mean, DR, Danielle Royston, she's a star and I've seen a lot of power players in the industry. She's got guts and determination, and she's got a vision and she's not just, you know, making noise about telco and cloud, there's actually a lot of real good vision there. I mean, it's just so impressive. >> No, really isn't. And for me, it's almost like the next moonshot. It's the moonshot of the telco world. She's innovative, she's exciting and if we've learned anything over the last 18 months is that we need to in this industry to grow and for the future of the industry. So, it's so exciting. I think she's a real inspiration. >> And I love the fact that she's so, takes a tiger by the tail, because the telco industry is being disrupted. She's just driving the bus here and I remember I did a story on Teresa Carlson, who was with Amazon web services, she was running the public sector and she was doing the same exact thing in that public sector world in DC and around the world. She opened up regions in Bahrain, which as a woman, that was an amazing accomplishment. And she wasn't just a woman, she was just a power player. And she was exceptional leader. I see DR doing the same thing and people aren't going to like that, I'll tell you right now. People are going to be like, whoa, what's going on here? >> And of course, it's always the way we pioneers though, isn't it? At the time people thinking what's going, we don't like change, why are we being shaken up. But actually afterwards, in retrospect, they think, oh, okay, I see why that happened and we needed it. So really exciting stuff. >> Making things happen, that's what we're doing here in theCUBE. Obviously the main stage's doing a great job. Let's go check out this highlight reel. If you're watching and you miss some of the action, this is, I'll see the physical event back since 2019 in February, but there's also a Hybrid event. A lot of virtual action going on. So you got theCUBE virtual, you got a lot of content on virtual sites, but in person here, we're going to go show you a highlight reel from what we did yesterday, what was happening around the show? Enjoy this quick highlight reel from yesterday. (upbeat music) (upbeat music) (upbeat music) Okay. We're back here in theCUBE. We're the main floor out here with Chloe Richardson, who is emceeing, hosting and driving the content on the Cloud City main stage. Chloe, it's been great here. I mean, so far day one, I was watching your presentations and inspire site chats you've been hosting. Awesome content. I mean, people are like jazzed up. >> Yeah, I know for sure. We had Scott Brighton on yesterday, who was our opening keynote on the live stage. And his session was all about the future of work, which is so relevant and so pertinent to now. And he talked about the way it's changing and in 10 years it's going to be a trillion dollar industry to be in the cloud at work. So really interesting. I mean, yeah, the atmosphere here is great, everyone's excited, there's new content everyday. And that's the thing, it's not stale content. It's stuff that people want to hear. People are here for the new hot trends, the new hot topics. Really exciting. >> Yeah, the next big thing. And also it's a fiscal event. So since 2019, this Mobile World Congress has been a massive event and hasn't happened since February, 2019. That's a lot of time that's elapsed in the industry cause of COVID and people are glad to be here, but a lot of stuff's changed. >> Yeah, it's a different world, right? I mean, two years in the telco industry is like a hundred years elsewhere. Everything has changed, digital transformation migration, obviously cloud, which is what we're talking about over here at Cloud City Live. I'm wondering though John, I'd like to pick your brains on something. >> Sure. >> It has changed in the last two years, we know that, but what about the future of Mobile World Congress? How do you see it changing in the next few years? >> Oh man, that's a great question. I mean, my observation, I've been coming to the show for a very long time, over a decade and a half, and it's been a nerdy show about networks and telecom, which is basically radios and wireless and then mobile. It's very global, a lot of networks, but now it's evolving and many people are saying, and we were talking on theCUBE yesterday, Dave Vellante was commenting that this show is turning into a consumer like show. So CES is the big consumer electronics show in the US, in Las Vegas every year. This show has got a vibe because what's all the technology from the cloud players and from the chips, are getting smaller, faster, cheaper, more capability, lower power. So if you look at the chips, the hardware, it's less about the speeds and feeds. It's more about the consumer experience. You got cars. I was talking to a guy yesterday, he said, "Vehicle e-commerce is coming." I'm like, "What the hell his vehicle e-commerce?" And you could be on your app, driving down the freeway and go, "Hey, I want some food." Instead of having it delivered to you, if you order it you pick it up. So that's kind of can be happening now in real time, you can do all kinds of other things. so a lot of new things are happening. >> Yeah, I think so. Do you see that as another disruption for the industry that is the fact that it's moving to be more consumer focused? Is that anything we should be worried about in that space? >> Well I think the incumbents are going to lose their position. So I think in any new shift, new brands come in out of nowhere. >> For sure. >> And it's the people that you don't think about. It's the company that's not, that you don't see. And we got DR on the main stage right here, look at this. You saw her walk out with the confidence of a pro. She just walked out there and she's not afraid. >> No. Well, as she said in her video, she is ready to wake them up and you can see as soon as she worked out. That is what she intends to do. >> I love her mojo, she's got a lot of energy. And back to the show, I mean, she's just an example of what I was saying. Like in every market shift, a new brand emerges. >> Yep. >> I mean, even when apple was tainted, they were about to shut down, they were going to run out of cash. When Steve Jobs brought back apple, he consolidated and rebooted the company. The iPad was a similar moment, then the iPhone and just the rest is history. That kind of disruption's coming. You're going to see that here. >> Yeah. Oh, it's exciting though isn't it? To be future ready rather than future proof but actually I wanted to ask you something as well, because we are seeing all these cloud players getting hot under the collar about telco. Why are they so excited? What's the buzz about why, as you're in MWS and Google Cloud? Why do they want to have a slice of the pie? >> Well, I think they're hot, hot and heavy on the fact that telco is a ripe opportunity and it used to be this boring, slow moving glacier. >> Okay. >> It's almost like global warming now. The icebergs are melting and it's going to just change and because of the edge, 5G is not a consumer wireless thing. It's not like a better phone, it's a commercial app opportunity cause it's high bandwidth. We've all been to concerts or football games or sporting events where a stadium is packed. Everyone gets bars on their wifi, but can't get out, can't upload their pictures on Instagram. Why? Because it's choking them in the network. That's where 5G solves the problem. It brings a lot of bandwidth and that's going to bring the edge to life and that's money. So when you got money and greed and power changing hands, it's every, it's on the table and the wheel's spinning, and it could be double zero, or it could be lucky seven. You don't know. >> Yeah, for sure. And that's certainly enough to get all the big players hot and bothered about getting involved. And I suppose it circles back to the fact that, DR is really leading the charge and they're probably thinking, okay, what's going on here? This is different, we want something new. You didn't know it's an open run or something that we've been talking about over the last day or so. We've had quite a few of us speakers over here constantly. I've mentioned open run. What is it all about John? Because why all the bars, if 5G is such a hot topic? Why are we getting excited about it? >> That's a great thing. 5G certainly is Google Drive the main trend for sure. OpenRent is essentially an answer to the fact that 5G is popular and they need more infrastructure. So open source, the Linux Foundation has been the driver for most of the open source software. So they're trying to bring software and open architectures to create more entrepreneurial activity around hardware and around infrastructure because we need more infrastructure. We need more antennas, we need more transceivers, we need more devices that could be open. So in order to do that, you got to open up the technology and you want to minimize the licensing and minimize a lot of these, you know, proprietary aspects. >> What if we look at, so on Wednesday, we've got a great keynote from Philippe Langlois, who is CEO and founder of P1 Security. And he's coming to talk to us about cybersecurity within the cloud and within telco. So you just mentioned that. Open mind, it's all about having open source, about having that space where we can share more efficiently and easy, more easily. What does that mean for security though? Is it a risk? >> I think that's going to increase the value of security and minimize the threats. Because open source, even though it's open, the more people that are working on it, the more secure it could be. So yes, it could be more open in sense that could be explored by hackers, but it can be open to also protect. And I think we've seen open source and cloud in particular be more secure because everyone said, "Cloud is not secure, open source is not secure." And as it turns out when the collective hive minds of developers work on things, it gets secure. >> And it is interesting, isn't it? Because we have seen that there has been an uptick in cyber security and threats. But actually I was speaking to some leaders in across various industries and particularly in tech. And they were saying, "Actually there's not been an uptick in attempted threats, there's been an uptick because with this open source environment. We are able to track them and measure them and defend more efficiently. So actually they're being battered away, but the number is probably the same as it always was. We just didn't know about them before we had this open source environment. >> There's more money in threats and there's more surface area. So as the tide rises, so do the threats. So on a net basis it's more because there's more volume, but it's pretty much the same. And look at it, there's money involved, they're organized, there's a business model on attacking and getting the cash out of your bank or ransomwares at an all time high. So this is like a big problem and it's beyond the government, it's our individual freedom. So security its huge and I think open source and cloud are going to be, I think the answer to that. >> Yeah, for sure. And it's again about collaboration, isn't it? Which we talk about all the time but without collaboration that the industries aren't going to have to work together to promote this environment. So yeah, it should be good to talk with Phillip on Wednesday. >> I just say in security, don't download that PDF if you don't know who came from. The fishing is always good. Well, we got some great stuff coming up. We're going to have a great day. We got a video here on Mobile World Live, we're going to show this next segment and we're going to toss it to a video. And this is really about to give the experience Chloe, for people who aren't here, right? >> Yeah. >> To get a feel for what's going on in Barcelona and all the actions. And if you look at the video, enjoy it. >> Hi, I'm Danielle Royston, CEO and founder of TelcoDr, but you can call me DR. Ready for some more straight talk about telco? It's go time, let's do it. Holy shit. It sure is a great time to be a tech company. I mean, if you're Amazon, Microsoft, Google, Grab, Twilio, DoorDash or Uber, life's pretty great. Just look at these stock prices over the past five years with their shareholder value going up into the right. Totally amazing. But where's telco? There I add our stocks to this awesome chart. Let's compare these fabulous tech stocks to AT&T, Vodafone, Telefonica, Tim, America Movil and Zain group. Huh, not so great, right? Yep. I'm talking directly to you senior telco execs. I'm here to wake you up. Why is it that Wall Street doesn't see you as tech? Why aren't CSPs seen as driving all the tech change? Why is it always Apple, Amazon and Google who get the big buzz? But more importantly, why isn't it you? Before I came to this industry, I always thought of carriers as tech companies. I gave more of my money to AT&T and to Apple because I really cared about the quality of the network. But I also wondered why on earth, the carriers allowed all the other tech companies to take center stage. After spending the last few years in telco, I now understand why. It's because you are network people, you are not customer people. I get it, you have the security blanket, you're a network oligopoly. It's crazy expensive to build a network and it's expensive to buy spectrum. It takes operational chops to run a killer network and it takes great skill to convince Wall Street, to finance all of it. You telco execs are amazing at all those things, but because you focus on the network, it means you don't focus on the customer. And so far you haven't had to. Every telco's KPI is to be less shitty than their next competitor. You don't have to be the best, just don't be last. Everyone else's NPS, is in the thirties too. Their mobile app ratings are just as terrible as yours. Everyone's sucks at customer sat and it's widely acknowledged and accepted. Let's talk about the cost of that. The cost is not measured on market share against other MNOs. The cost is measured in lost ARPU that the tech guys are getting. Everyone knows about the loss of texting, to WeChat, WhatsApp and the other OTT apps, but it is not just texting. The total adjustable market or term of the mobile app disruptors is huge. Instead of remaining network focused, you should be leveraging your network into a premier position. And because you're a network people, I bet you think I'm talking about coercive network leverage. That is not what I'm talking about. I'm talking about love, customer love. There is one thing the highly valued tech companies all have in common. They all crush it on customer love. They look at every interaction with the customer and say, "How do we make the customer love this?" Like Netflix has easy monthly cancellation, Amazon does no questions asked returns, Uber gives users a real time view into driver rating and availability. Compare those ideas to the standard telco customer interaction. The highly valued tech companies, don't have the network oligopoly to fall back on like you do. To survive they must make customers love them. So they focus on it in a big way and it pays off. Their NPS is close to 70 and they have app ratings of 4.5 or higher. A far cry from your thirties NPS and app ratings of 3.5. If you want to have those huge tech multiples for yourself, you have to start thinking about these guys as your new competition, not the other telcos in your market. The crazy thing is, if you give up using your network as a crutch and put all of your focus on the customer, the network becomes an asset worth more than all the super apps. Let's step back and talk about the value of super apps and becoming customer centric. Retooling around the customer is a huge change. So let's make sure it's worth it. We aren't talking about 25% improvement. I'm going to show you that if you become customer centric, you can double your ARPU, double your valuation multiples and drive big shareholder value just like the tech companies on that chart. Now let's talk about the customer focused super apps. There are hundreds of companies and a variety of categories vying for your subscriber's disposable income. Movies, food delivery, financial services, who are they? And why does Wall Street give them such high evaluations and like them so much? Well first, look at what they are telling Wall Street about their TAM. They broadcast ridiculously huge TAMs that are greater than the telco TAMs. You know, who should have a ridiculously huge TAM? You. Hello. What I'm saying is that if you got what's yours, you double in size. And if you take the TAAMs they throw around, you'll be five times as big. When I think about the opportunity to double ARPU, without having to double the CapEx, to build out the network, I say to myself, "Hell yeah, we should totally go do it and do whatever it takes to go get." For example, let's talk about Grab. Grab is a southeast Asian super app company with an expected $40 billion valuation. Grab's customer focused started in rideshare, but then leverage its customer love into wallet deliveries, hospitality, and investing. Their ARPU is now larger than a telco's ARPU in countries where they compete, and they have a higher valuation than those telcos too. Imagine if you could combine a great user experience with a valuable services that helped grow your ARPU, that would be huge. So how do you build a super app? I bet right about now, you're wishing you had a super app. Everyone wants a super app. A lot of money has been unsuccessfully spent by telcos trying to build their own. I bet you're saying to yourself, "DR, your pie in the sky sounds great but it has no chance of success." Well, I'm betting things are about to change. There is a public cloud startup called Totogi that is going to help carriers build world class super apps. To have a successful super app, there is one key metric you need to know. It is the KPI that determines if your super app will be a success or a flop. It's not about the daily active users, it's not the average order value, it's not even gross merchandise value. It's all about the frequency of use per day by the user, that's the metric that matters. How many of you use that metric in your telco apps? Do you have a team driving up user app interactions every day? Most telco apps are used for top up or to check a bill. This is a huge missed opportunity. Super app companies excel at building great experiences and driving a huge amount of interactions. They have to, their business depends on it. They have to be customer focused. They have to keep bringing the user back to the app, every day, multiple times a day. And you know what? They do a great job. Customers love their super apps. They have great user experiences like Apple credit cards, no information required, application process. They have high net promoter scores because of customer friendly policies, like how DoorDash retroactively credits fees when you move to a better plan. And they have great app store ratings because they do simple things like remember your last order, or allow you to use the app rather than force you to call customer service. Customers of successful super apps love it when new services are added. And because of the customer love, every time something is added to the app, customers adopt it immediately. New services drive frequent daily user interactions. So our problem in telco is we have an app that is only open once per month, not multiple times per day. And without frequent opens, there is no super app. What do we do we have in telco that we could use to help with this problem? I wonder, why you don't currently have a mobile app that subscribers use multiple times a day. You have something that's 10 times better. You have a network. Subscribers already interact with your network 10 times more frequently than any user with any of the super apps. But telcos don't leverage those interactions into the insanely valuable engagements they could be. Worse, even if you wanted to your crappy over customized on premise solutions, make it impossible. Thankfully, there's this new tech that's come around, you may have heard of it. The public cloud. When you bring the enabling technology of the public cloud, you can turn your network interactions into valuable super app interactions. And there's a special new startup that's going to help you do it, Totogi. Totogi will leverage all those network interactions and turn them into valuable customer interactions. Let me repeat that. Totogi will leverage all those network interactions and turn them into valuable customer interactions. Totogi allows the carrier to leverage its network and all the network interactions into customer engagement. This is something the super apps don't have but will wish they did. But this magic technology is not enough. Telcos also need to move from being network focus to being customer focused. Totogi enables telcos to chase exciting revenue growth without that annoying massive CapEx investment. Totogi is going to help you transform your sucky mobile apps with the crappy customer ratings, into something your subscribers want to open multiple times a day and become a platform for growth. I'm so excited about Totogi, I'm investing $100 million into it. You heard me right, $100 million. Is this what it feels like to be soft bank? I'm investing in Totogi because it's going to enable telcos to leverage the network interactions into super app usage. Which will lead to an improved subscriber experience and will give you a massive jump in your ARPU. And once you do that, all those Telco valuations will go from down here to up here. And so I've been talking to some folks, you know, checking in, feeling them out, getting their thoughts, and I've been asking them, what do you think about telcos building super apps? And the response has been, click, everyone says, "No way, telcos can't do it." Zero chance, total goose egg. One suggested I build a bonfire with 100 million dollars, because then at least I wouldn't waste years of my life. Well I think those people are dead wrong. I do believe that telcos can build super apps and make them super successful. The public cloud is changing all parts of telco and Totogi and super apps are fundamentally changing, the customer relationships. In one month at MWC, people will see what Totogi has to offer, and they will understand why I'm making this bold call. Because the Totogi takes the value of the network and the power of the public cloud to help telcos move from being network centric, to being customer centric. Boom! If you want to make this transformation and reap all the financial benefits, you will have to compete for customers with a whole new set of players. You will no longer compete with the network focus guys like the other telcos, instead you will be competing against the customer focused companies. These players don't have a network to fall back on like your old competitors. They know they have to make customers love them. Their customer loyalty is so off the charts, their customers are called fans. So if you want that big money, you will have to compete on their turf and make the customers want to choose you, you need Apple level loyalty. That bar is uber high. We will have to give up the security blanket of the network and change. Instead of NPS of the thirties, it needs to be in the 70s. Instead of mobile app ratings in the threes, they need to get five stars. I'm betting big that Totogi will make that possible. I'm going to help you every step of the way, starting with my keynote next month at MWC. Join me and I'll share the secrets to converting your super valuable network interactions to make your super app a massive success. We're going to have an amazing time and I can't wait to see you there. >> Okay. We're back here in theCUBE here at Mobile World Congress in Cloud City. I'm John Furrier, Chloe Richardson filling it for Dave Vellante who's out on assignment. He's out getting all the data out there and getting stories. Chloe, what a great keynote by Danielle Royston. We just heard her and while with major action, major pump me up, punch in the face, wake the heck up cloud people, cloud is here. She didn't pull any punches. >> No, I mean the thing is John, there's trillions of dollars on the table and everyone seems to be fighting for it. >> And you heard her up there, if you're not on the public cloud, you're not going to get access to that money. It's a free for all. And I think the cloud people are like, they might think they're going to walk right in and the telco industry is going to just give it up. >> No, of course. >> There's not going to be, it's going to be a fight, who will win. >> Who will win but also who will build the next big thing? >> Someone needs to die in the media conversation, it's always a fight, something's dead, something's dead but keeps the living. All that kidding aside, this is really about partnering. I think what's happened is, telco's already acknowledged that they need to change in the 5G edge conversation, the chip acceleration. Look at Apple, they've got their own processors, Nvidia, Amazon makes their own chips, Intel's pumping stuff out, you've got Qualcomm, you've got all these new things. So the chips are getting faster and the software's more open source and I'm telling you, cloud is just going to drive that bus right down clouds street and it's going to be in Cloud City everywhere. >> And it's going to be peeping on the board as it drives down. John, I'm not a stalker, but I have read some of the things that you've written. And one of the things you mentioned that was really interesting was the difference between building and operating. Break it down for me. What does that mean? >> That means basically in mature markets and growing markets things behave differently and certainly economics and the people and the makeup and the mindset. >> Okay. >> So the telco has been kind of this mature market. It's been changing and growing but not like radically. Cost optimization, make profit, you know, install a lot of cable. You got to get the rents out of that infrastructure and that's kind of gone on for too long. Cloud is a growth market, and it's about building, not just operating and you've got operators, carriers are operating networks. So you're going to see the convergence of operators and builders coming together, builders being software developers, new technology and executives that think about building. And you want people on your team that are going to be, I won't say war time, you know, lieutenants or generals, but people who can handle the pace of change. >> Okay. >> Because the change and the nature is different. And some people want slow and steady, keep the boat from rocking, but in a growth market, it's turbulent and ride might not be quiet, first class ticket to paradise, but it's bumpy, but it's thrilling. >> No, of course. Is it similar to the old sales adage of hunter versus farmer and the parallels? >> Yeah. I mean, the mindset. If you have a team of people that aren't knocking down new opportunities and building the next big thing, fixing your house, get your house in order, you know, refactor, reset, reboot, re platform with the cloud and then refactor your business. If you don't have the people thinking like that, you're probably either going to be taken over or go out of business. And that's what the telco with all these assets, they're going to get bought roll into a SPAC, special purpose acquisition company was a super hot in the United States. A lot of roll ups going on with Private equity. So a lot of these telcos, if they don't refactor or re platform, then refactor, they're going to be toast and they're going to get rolled up and eaten up by somebody else. >> Yeah, sure. It's interesting though, isn't it? Because when we think of telco in tech, we often think of, obviously we've got the triad. People process technology, and we think process and technology really take the forefront here but like you said there, people are also so important because if you don't have this right balance, you're not going to be able to drive that change. We had, obviously Scott Brighton on the stage yesterday and after his session, somebody came up to me and just said, "I'm interested to hear what that means for education." So how can we establish this new generation of tech and telco leaders from the grassroots with educational associations establishments? How can we encourage that? I wonder, is this something that you talk about often? >> Yeah. I mean, education is huge and this highlights the change that telcos now part of. Telco used to be a boring industry that ran the networks, or moving packets around and mobile was there, but once the iPhone came out in 2007, the life has changed, society has changed, education's changed, how people interact has changed. So you start to see people now aware of the value and if you look at the, during the COVID, the internet didn't crash, the telcos actually saved our asses and everyone was, survive because the network didn't break. Yeah, we had some bad zoom meetings here and there and some teleconferences that didn't go well but for the most part we survived and they really saved everybody, my goodness. So they should get kudos for that. But now they're dependent upon healthcare, education, people care about that stuff. So now you're going to start to see an elevated focus on what telecom is doing. That's why The Edge has checked trillions of dollars up for grabs. But education, there's negative unemployment in cybersecurity and in cloud. So for the people who say, oh, there's no jobs or I can't work, that's a bunch of BS because you can just get online, get on YouTube and just get a degree. You can get a degree, you can get an Amazon job, it pays a hundred thousand dollars a year, American. You can make a hundred thousand pounds and be unemployed six months and then be employed. So negative unemployment means there's more jobs than people to fill them qualify. >> Yeah, it's interesting you mentioned that because I was talking to a cyber security leader who was saying in some of the things there were now 3 million vacancies in cybersecurity and there's such a skill shortage, there is nobody around to fill it. So it's an interesting problem to have isn't it? Cause it's reversed to what we've been used to for the last few decades and obviously telco is in the same space. What can we do about it? Do you think it will actually bring people in? >> I think it's going to take leadership and I'm a big proponent of kids not going to university, they don't have to. Why spend the dough, money if you don't have to? You can get online. I mean, the data's there, but to me it's the relationships, the mentorship. You starting to see women in tech and underrepresented minorities in the tech field, where mentorship is more important than curriculum. Community is more important than just going through a linear course where nobody wants to sit online and go through linear courseware. Now, if they have to get a certificate or degree and accreditation no problem, but communities are out there. So that's a big change over, I'm a big fan of that and I think people should, you know, get some specialized skills, you can get that online. So why even go to school? So people are figuring that out. >> For sure. And also even transferring, I mean, so many skills are transferable nowadays, aren't there? So we could easily be talking to people from other industries and bringing them into telco and saying, look, bring what you know from your retail background or your healthcare background and help us at telco to again, drive forward, just like DR is saying it's all about the next big thing. >> Danielle, I was also driving a lot of change and if you think about the jobs and a pedigree of going to a university, oh, Harvard, all the big Ivy leagues, Oxford in your area. So it's like, if you go to a school like that and you get a pedigree, you instantly get a job. Now, the jobs that are available, weren't around five years ago. So there's no like pedigree or track record, there's no like, everyone's equal. >> Yeah. >> So you could, the democratization of the internet now is, from a job standpoint is, people are leveling up faster. So it's not about the Ivy league or the big degree or silver spoon in your mouth, you've got the entitlement. So you start to see people emergent and make things happen, entrepreneurship in America, immigrant entrepreneurship. People are billionaires that have no high school diplomas. >> It's interesting you mentioned that John, because we can have more than five years experience in this space, we know that but in telco there is a problem and maybe it's, again it's a flipped problem where, telco recruiters or talent acquisition leaders, are now asking for kind of 10, 20 years experience when they're sending out job descriptions. So does that mean that we are at fault for not being able to fill all these vacancies? >> Well, I mean, I think that's just, I mean, I think there's a transition of the new skill set happening one, but two, I think, you know, you've got to be like a chip engineer, you can't learn that online, but if you want to run a cloud infrastructure, you can. But I think embedded systems is an area that I was talking to an engineer, there's a huge shortage of engineers who code on the microprocessors, on the chips. So embedded systems is a big career. So there's definitely parts, you can specialize, space is another area you've seen a lot of activity on, obviously Jeff Bezos and Elon Musk is going to be here on virtual keynote, trying to go to Mars. And, you know, Danielle Royston always says, who's going to happen first, Mars, colony, or telco adopting public cloud? Some people think Mars will happen first but. >> What do you think John? >> I think telco's going to get cloud. I mean, first of all, public cloud is now hybrid cloud and the edge, this whole internet edge, 5G, is so symbolic and so important because it's an architectural beachhead. >> Yeah. >> And that's where the trillion dollar baby is. >> Of course. >> So the inside baseball and the inside money and all the investors are focusing on the edge because whoever can command the edge, wins all the dollars. So everyone kind of knows it's a public secret and it's fun to watch, everyone jockey for the positions. >> Yeah, know, it really is. But it's also quite funny, isn't it? Because the edge is almost where we were decades ago, but we're putting the control back in the hands of consumers. So it's an interesting flip and I wonder if with the edge, we can really enhance this acceleration of product development its efficiency, this frictionless system in which we live in. And also, I've heard you say hybrid a few times John. >> Yeah. >> Is hybrid going to be the future of the world no matter what industry you're in? >> Hybrid is everything now. So it's, we're the hybrid cube, we've got hybrid cloud. >> Exactly. >> You got hybrid telco, because now you've got the confluence of online and offline coming together. >> Yeah. >> That is critical dynamic, and you seeing it. Like virtual reality for instance, now you seeing things, I know you guys are doing some great work at your company around creating experiences that are virtual. >> Exactly. >> You got, like Roblox went public recently. >> Yeah. >> Metaverse is a good time to be in that business because experiential human relations are coming. So I think that's going to be powered by 5G, you know, gamers. So all good stuff, Chloe, great to be with you here in theCUBE. >> Thank you. >> And we're looking forward to seeing your main stage. >> Great. >> And then we're going to send it back to the studio, Adam and the team, we're waiting for DR to arrive here in Cloud City and this is theCUBE, from Cloud City back to you, Adam in the studio.

(upbeat music) >> Okay, thanks to the studio there for the handoff. Appreciate it, we're here for breaking news and it's exciting that we have Amol Phadke who's the Managing Director, Google is breaking some hard news here, Dave, so we want to bring him in and get commentary while we end out day two. Obviously, the story here is CLOUD CITY. We are in the CLOUD CITY. Amol, thanks for coming on remotely into our physical hybrid set here. Thanks for coming on. >> Thank you, John. I'm very excited to be here, virtually at MWC 21. >> Oh we got Bon Jovi ready to play. Everyone's waiting for that concert and you're the only thing standing between Bon Jovi and all the great stuff so. >> A lot of people watching. >> Thanks for coming on. Seriously you guys got some big news first Ericsson partners with you guys on 5G, platform deal with anthesis as well as open O-ran Alliance. You guys are joining huge testament to the industry. Obviously Google with all your innovation you guys have in the big three cloud hyperscalers. Obviously you guys invented SRE, so you know, you're no stranger to large scale. What's the news? Tell us why this Ericsson news is so important. Let's start with the Ericsson announcement. >> Sure, so, John, I mean, we are very excited today to finally bring to the market, the strategic partnership that we've been building with Ericsson for the last few months, the partnership, the reason we feel this is very important to the industry is we are actually doing this in conjunction with very large CSPs. So it's not done in isolation. You in fact saw in the press release that we have already launched something together with Telecom Italia in Italy. Because you will see that also in the press. And really the partnership is on three pillars. Number one, how can CSPs monetize 5G and Edge, which is a real team at the moment using Google Clouds solutions like the Edge computing platform and Anthos and Ericsson's cutting Edge 5G components, 5G solutions. And if we can onboard this together at the CSPs, such as Telecom Italia, that creates massive time to market efficiency. So that's point 1. Speed and agility is key John. But then point 2, it also unlocks a lot of Edge use cases for a bunch of verticals, retail, manufacturing, healthcare and so on. Which we are already starting to launch together with Ericsson. And so that's the second pillar. And then the final pillar of course, is this continuous wave of Cloud Native innovation that you just highlighted, John. We are going to try and double down on it between ourselves and Ericsson to really try and create this Cloud Native Application Suite for 5G over time. >> Talk about the innovations around Cloud, because the message we're hearing this year at Mobile World Congress is that the public cloud is driving the innovation and you know, I can be a little bit over the top and say, so the Telcos are slow, they're like glaciers, they move slow, but they're just moving packets. They are there, they're moving the network around. The innovation is happening on top. So there's some hardened operations operating the networks. Now you have a build concept, Cloud Native enables that. So you've got containers. You can put that, encapsulate that older technology and integrate it in. So this is not a rip and replace, someone has to die to win. This is a partnership with the Telco's. Can you share your thoughts on that piece? >> Spot on, John, spot on. We, we believe that it's a massive partnership opportunity. There's zero conflict or tensions in this sort of ecosystem. And the reason for that is, when you talk about that containerization and write once and deploy everywhere type architecture, that we are trying to do, that's where the Cloud Native be really helps. Like when you create Ericsson 5G solutions with the operators at Telecom Italia, once you build a solution, you don't have to worry about, do I need to go create that again and again for every deployment. As long as you have Anthos and Ericsson working, you should be able to have the same experience everywhere. >> Yeah, John and I talk all the time in theCUBE about how developers are really going to drive the Edge. You're clearly doing that with your Distributor Cloud, building out a Telco Cloud. I wonder if you could talk a little bit more about how you see that evolving and a lot of the AI that's done today is done in the cloud. A lot of modeling being done. When you think about Edge, you think about AI inferencing, you think about all these monetization opportunities. How are you thinking about that? >> Sure, so I think David first of all, it's a fantastic segue into how we are looking at analytics at the Edge, right? So we, we have realized that (connection disruption) is a very, very data computing, heavy operation. So certainly the training of the models is still going to stay in cloud for the foreseeable future. But the influencing part that you mentioned, is definitely something that we can offload to the Edge? Why is that so important? In the pandemic era think of running a shop or a factory floor, completely autonomously, needing zero minimal human intervention. And if you want to look at an assembly line and look at AI influencing as a way to find out assembly line defects on products and manufacturing. That's a very difficult problem to solve unless you actually create those influencing models at the Edge. So creating that ecosystem of an Ericsson and a Google Cloud and Telecom Italia type of carrier, gives you that Edge placement of the workloads that would fit right next to a factory floor in our manufacturing example. And then on top of that, you could run the AI influencing to really put in the hands of the manufacturer, a visual inspection capability to just bring this to life. >> Great, thank you for that and now the other piece of the announcement of course is the open, Open RAN. We've been talking about that all week. And you know, you well remember when Cloud first came out, people were concerned about security. And of course, now everybody's asking the question, can we still get the reliability and the security that we're used to with the Telcos? And of course over time we learned that you guys actually are pretty good at security. So how do you see the security component? Maybe first talk about the Open RAN piece, why that's important and how security fits? >> Sure, so first of all, Open RAN is something that we have taken great interest in the last year or so as it started evolving. And the reason for that is fairly simple Dave, this aggregation of networks has been happening for some time. In the radio layer, we believe that's the final frontier of sort of unlocking and desegregating that radio layer. And why is that so important? 80% of the operators spent globally is on radio across the entire infrastructure, 80% is on radio. If you disaggregate that and if you created synergies for your CSP partners and clients, that meant you have standard purpose hardware, standard purpose software with open interfaces, number one, massive difference in PCO. Number two, the supply chain gets streamlined and becomes a really, really simple way to manage a fairly large distribution, that's about to get larger with 5G and the capillarity that 5G needs. You're thinking of tens of thousands of micro cells and radio cells going everywhere. And having that kind of standardized hardware, software with open interfaces, is an extremely important cost dimension too. And on the revenue side, the things is that, the reason we got so excited with Open RAN was, you can now run a lot of API's on the radio net itself. That then suddenly brings a whole developer community on the radio layer. That then helps you do a bunch of things like closed loop automation for network optimization, as well as potentially looking at monetization opportunities by hyper personalizing yours and mine experiences at a device level, from the cell tower. And so that really is what is driving us towards this Open RAN type announcement. >> John: Amol, we've only got a minute and a half. I want to get your thoughts real quick on, on Open Source and the innovation. Danielle Royston, who's the CEO of TelcoDr. She's a keynote today. And she mentioned that the iPhone, 14 years ago was launched, okay. And you think about Open, and you mentioned proprietary with the 5G, and having O-RAN be more commodity and industry standard. That's going to lower the costs, increase the surface area of infrastructure. Everyone wins, 'cause everyone wants more connectivity options. Software is going to be the key to success for the telco industry, and Open Source is driving that. Is Android the playbook that you guys pioneered, obviously at Google with phones was very successful. How is that a playbook or an indicator to what could happen at Telco? >> Absolutely John and the parallel analogy that you raised is spot on. We believe in the Telco world Anthos multi-cloud as a unifying software development layer and the app development platform is the way that people will start to drive this innovation. Whether it's a radio or whether it's in the core or whether it's on the IT side of house. Same software running everywhere. That really allows you that whole CICD SRE type development models that we are familiar with, but on the telecom side. And that's where we are seeing some massive innovation opportunities for start, that would be for systems to come on. >> John: That's great stuff. And I was, just heard someone in the hallway just yesterday and say, you want to be the smartphone. You don't want to be the Blackberry going forward. That's pretty much the consensus here at Mobile World Congress. Amol, thank you for coming on and sharing the hard news with Google. Congratulations on the Ericsson Anthos platform deal as well as the Open Ran Alliance. Congratulations, good to see you. And by the way, you'll be keynoting tomorrow on theCUBE featured segments. So, watch that interview. >> Thank you John. Glad to be here. >> Thanks Amol. Managing Director, Telecom Industry Solutions at Google, obviously player, he's managing that business. Big opportunities for Google because they have the technology to get the chops Dave, and we're going to now, bring on Danielle Royston, she's here, I want to bring her up on the stage. Bon Jovi's about to go on, behind us, Bon Jovi's here. And this is like a nightclub, small intimate setting here in CLOUD CITY. Dave, Bon Jovi is right there. He's going to come on stage after we close down here, but first let's bring up the CEO of TelcoDR, Danielle Royston, great to see you. She's hot off the keynote. We're going to see you have a mic. Great to see you. >> Oh, it's great to be here, awesome. >> We are going to see you tomorrow for an official unpacking of the keynote but thanks for coming by and closing, swinging by. >> I know we're closing down the show. It's been a big, it's been a big day today at MWC and in CLOUD CITY. >> And Bon Jovi by the way. >> Day two, I mean really starting to get packed. >> And I mean, everyone's coming in, the band's warming up. You can kind of hear it. I think Elon Musk is about to go on as well. So I mean, it's really happening. >> A lot of buzz about CLOUD CITY out there in the hallway. >> Yeah, yeah. No, I mean, I think everyone's talking about it. I'm really, really excited >> Awesome. >> with how it's going, so yeah. >> Well, this is awesome, while we got you here, we want to put you to work being theCUBE analyst for this segment. You just heard Google. We broke them in for a breaking news segment. Obviously, so hard news Ericsson partnership. We're in the, actually former Ericsson booth. They're not even here, it's now the TelcoDR booth. But that's and then Open RAN again, Open Source. You got 5G, you got Open Source all happening. What's your take on this, as you're seeing this? >> Yeah, I think, you know, there's two big, and I talked about in my keynote this morning, there's two big technological changes that are happening in our industry simultaneously. And I don't think we could have had it--MWC 21 I certainly wanted to make it about the Public Cloud. I think I'm sort of successful in doing that. And I think the other piece is Open RAN, right? And I think these two big shifts are happening and I'm really thrilled about it. And so, yeah, we saw these two. >> I loved your keynote, we were here live Chloe was here filling in for Dave while Dave was going to do some research and getting some breaking stories. But you are on stage and, and we were talking, Chloe's like, these there's trillions of dollars, John on the table. And I was making the point, that the money's in the middle of the table and it's changing hands. If people don't watch it. And then you onstage said there's trillions of dollars. This is a real competitive shift with dollars on the table. And you've got cultural collision. You've got operators and builders trying to figure out, it feels like Dev Ops is coming in here. >> Yeah. >> I mean, what's the, what's the holistic vibe. What's the, what do you? >> Yeah, I think my message is about, we can use the software and specifically the software, the Public Cloud, to double your ARPU without massive CapEx expenditure. And I think the CSPs has always viewed to get the increase in ARPU, I got to build out the network, I got to spend a lot of money. And with these two technologies that require might be dropped. And then in exchange for doubling our ARPU, why not? We should do that absolutely. >> You know, your message has been pretty clear that you got to get on, on the wave. Got to ride the wave or become driftwood, as John said yesterday. And I think it's pretty, it's becoming pretty clear that that's the case for the Telcos. I feel like Danielle, that they entering this decade, perhaps with a little bit more humility than they have in the past. And then, you know, maybe, especially as it relates to developers, we're just talking about building out the Edge. We always talk about how developers are really going to be a key factor in the Edge and that's not a wheelhouse necessarily. But, obviously they're going to have to partner for that to have, they're going to have to embrace Cloud Native. I mean, it's pretty clear that your premise is right on. We'll see how long it takes, but if it, if they don't move fast, you know, what's going to happen. >> Well, I think you look at it from the enterprise's perspective. And we just heard Google talking about it. We need to provide a tech stack that the enterprises can write to. Now, historically they haven't had this opportunity. Historically that CSPs have provided it. Now you're going to be able to write against Google's tech stack. And that's something that is documented, it's available. There's developers out there that know it. And so I think that's the big opportunity. And this might be the, the big use case that they've been looking for with 5G and looking forward to 6G. And so it's a huge opportunity for CSPs to do that. >> I think that's an important point because you've got to place bets. And if I'm betting on Google or Amazon, Microsoft, okay, those are pretty safe bets, right? Those guys are going to be around. >> You think, I mean, they're like, no, don't trust the hyperscalers. And like, are you guys nuts? They're safe bets. >> Safe bets in terms of your investment in technology, now you've got to move fast. >> Yeah. >> That's the other piece of it. >> Yeah. >> You got to change your business model. >> Yeah, absolutely. >> Well, you got to be in the right side of history too. I mean, I mean, what is trust actually really mean? Does Snowflake trust Amazon? It sure did to get them where they are, but now they're looking at other options. >> That is a great example, John. It really is, because there's a company that can move fast, but the same time they compete, but the same time they add incremental value. >> And so here you can see the narrative like, oh no, we're partnering, Telcos aren't bad. No one needs to die to bring in the new. Well containers do, will help them manage that operational legacy, but culturally, if they don't move, they're going to have an asset that'll get rolled up into a SPAC or some sort of private equity deal. And because the old model of building CapEx and extract rents is kind of shifting because the value's shifting. So to me, I think this is what we're watching still kind of unknown. Danielle, love to get your thoughts on this, because if the value shifts to services, which is a consumption model like cloud, >> Yeah. >> Then you can, don't have to try to extract the rents out of the CapEx or, what's your thought, I mean. >> Yeah, I don't think you need to own the entire stack to provide value. And I think that's where we are today in Telco, right. There, I mean, nuts and bolts of the stack, the servers, you know, the cabling, everything. And I'm like, stand on the shoulders of these amazing tech giants that have solved, you know, mega data centers, right? Huge data centers at scale, and just leverage their investment and for your own benefit and start to focus, and we heard Amol talking about it, starts to focus on your subscriber and driving a great experience for us, right, yeah. >> Well, you've talking about that many times that you exhibit, you're right. If the conversation has been, has to go beyond, okay, we're just connectivity. It's got to be going to be like, oh, it's $10 a month for roaming charges, ah great. >> Yeah. >> Tick that box. Right, it's those value added services that you're talking about. And it's an infinite number of those that can be developed. And that's where the partnerships come in, and creativity in the industry. It's just a blank piece of paper. >> Well, we, you know, everyone thinks Google knows everything about you, right? We've had the experience on our phone where they're serving up ads and you're like, how did it? >> Facebook does? >> Right, Facebook. But you know who knows more about us than, than Google or your mother even, your Telco. >> Yeah. >> You take your phone with you everywhere, right? And so it's time to start unlocking all of that knowledge and using it to provide a really great experience. >> And by the way, congratulations on the CEO to Totogi and the investment hundred million dollars. That's a game changer statement again, back to the billing and the there's a good, there's a whole new team, even all up and down the stack of solutions, great stuff. And I want to unpack that tomorrow. I want to hold that, we're going to meet tomorrow. I want to, I want to, leave that here. >> Stay in the data for a second, because you made the point before in your keynote as well. That, it's that it's the data that drives the value of these companies. Why is it that Apple, Amazon, Google, Facebook now trillion dollar valuations. >> Yeah. >> It's all about the data and the Telco's have the data, but they can't figure out how to turn that into valuation. >> I think there's two parts of the data problem, which is number one, the data is trapped in on-premise, siloed systems that are not open. You can't connect them, and you certainly do it without, and we talked about it, I think yesterday, you know, millions of dollars of expenditure. And I think the other piece that's really interesting is that it's not connected to a mechanism to get it out in a timely manner, right? This is data that's aging by the minute. And when it takes you weeks to get the insight , it's useless, right? And so to Totogi, we announced the launch of Totogi, I'll get a little to Totogi plug in there, right. Totogi is connecting that insight to the charger, to the engagement engine and getting it out to subscribers. I think that's the beginning of this connection. I think it's a hard problem to solve it would have been solved already. But I think the key is leveraging the Public Cloud to get your data out of on-premise and, and mashing it up against these great services that Google and Azure and Amazon provide to drive it into the hands of the subscriber, make it very actionable, very monetizeable right at the end, that's what they want. More ARPU, more revenue, right. And you know, we've heard some keynotes from GSMA yesterday, some big, big guys, you know, talking about how, you know, it's not fair that these other communication platforms are not regulated. You know, Telco is heavily regulated and they're like, it's not fair. And I'm like, yep, it's not fair. That's life, right? >> Yeah. >> Stop complaining about it and start treating your customers better. So they're happy to give you more money. >> Yeah, and I think that's the message about the assets too. But one thing I will say, this Mobile World Congress, is that we've been having a lot of fun here in CLOUD CITY. I have to ask you a personal question. Have you been having fun? You look great on the keynote. You have a spring to your step. CLOUD CITY is beautiful, spectacular here. >> Yeah. >> Give us some highlights, personal highlights from your trip so far. >> Well number one, I'm, I'm psyched that the keynote is delivered in and done. I mean, I think it takes my blood pressure down a bunch. You know, the spring in my step, I wore these fun little tennis shoes and that was really fun. But yeah, I'm having, I'm having, I think a lot of things, great conversations. Yes the attendance is reduced. You know, usually you see hundreds of people from the big group carriers, especially the European groups. And yeah the attendance is reduced, but the senior guys are here, right? The senior leadership teams are in the booth. We're having meetings, we're having amazing conversations. I think the last year we really did live a decade in one year. I think they woke up to the power of the Public Cloud. >> Yeah, the pandemic helped. >> I mean, there was no way that they got business done without cloud based tools. And I think the light bulb went off. I think I'm right in the right moment. It's Awesome. >> Do you think that, do you think that they'll think in there, like left money on the table because you look at the pandemic, there were three categories of companies, losers, people who held the line, struggled and then winners. >> Yeah. >> Big time tale wind, booming. Obviously the Zooms of the world. Telco's did well. They were up and running, business was good. You think they might've left some money on the table? They could have done more. >> Yeah, I think the ones that were, you know, people talk about digital transformation. We're digital Telco, we're digitally enabled. And I think the pandemic really tested this, right. Can you deliver a contactless SIM? Or do you need to go to a store, in person, to get to go pick it up? And I had a broken SIM during the pandemic. My provider made me go to the store and I'm like, is it even open? And so I heard other stories of Telcos that were very digitally enabled, right. They were using Uber to deliver sims, and all sorts of fun, crazy stuff and new ideas. And they were able to pivot. >> Agile. >> Right, agile. And so I think, I think that was a really big wake up call. >> Telemedicine booming. >> So If you were in a digital business during the pandemic. In general, you're out of business, maybe unless you were a Telco, but I think you're right. I think the light bulb went off. It was an aha moment. And they said, oh-oh, if we don't move. >> I mean, I am not kidding right. As an ex-CEO where I was trying to collect signatures on renewals, right. Here's a DocuSign, which for the world is like, duh. I mean, our school uses DocuSign. I had telcos that required an in-person signature, >> Facts. >> Right, in some country, once a month on Tuesday between 10 and 2. And I'm like, how are you doing business, like that? That's like the dark ages. >> Yeah, this is where the crypto guys got it right, with know your customer. >> Yeah, right. >> 'Cause they have the data. >> Well, they had to, they had to. >> Yeah. >> There's a lot of things that's going wrong on crypto, we don't want to, we could do a whole show on that. But Danielle great to have you drop by, obviously Bon Jovi's here. How did you get Bon Jovi? Huge fan, New Jersey boy, Patriot's fan. >> Yeah. >> Dave, we love him. >> Fantastic. >> Well, I mean, who doesn't love Bon Jovi, right? We knew we wanted a rocker, right. Rock and roll is all about challenging the status quo. That, I mean, since the beginning and that's what we're doing here, right. We're really challenging like the way things have been done in Telco. Kind of just shattering the glass ceiling in lots of different ways, right. Calling the old guys dinosaurs. I'm sure those guys love me, right. I mean, how much do they hate me right now? Or they're like that girl, oh, so. >> Well we are punk rock. They're rock and roll. >> Right, right. I mean, maybe we should have gotten The Clash, right. Black Flag, right. I'm a little bit older than you. >> Bon Jovi's good. >> Right, we'll go with Bon Jovi. >> We like both of them. >> Accessible, right. >> Once's more conservative rock and roll still edgy. >> Yeah, so really excited to get them here. I've met him before. And so hopefully he'll remember me. It's been a couple of years since I've seen him. So can't wait to connect with him again. I think we have Elon Musk coming up and that's going to be, it's always exciting to hear that guy talk, so yeah. >> Yeah, he's going to be inspiration he'll talk space, SpaceX, >> Oh yeah. >> And possibly Starlink. >> Talking about the edge. >> Starlink, right. >> Starlink. >> I mean, those guys are launching rockets and deploying satellites and I think that's really interesting for rural. For rural right in Telco, right. Being able to deploy very quickly in rural where the, maybe the cost, you know, per gig doesn't make sense. You know, the cost for deployment of tower, I think. I mean, that's an interesting idea right there, yeah. >> It's exciting, he's inspirational. I think a lot of people look at the younger generation coming in and saying why are we doing things? A lot of people are questioning and they see the cloud. They're saying, oh, A or B, why are we doing this? This is such an easier, better way. >> Yeah. >> I think eventually the generation shifts in time. >> It's coming. I'm so excited to be a part of it, yeah. >> Great, great leadership. And I want to say that you are real innovative, glad to have us here and presenting with you here. >> Awesome team. >> I'm excited to have you guys. We talked last night about how great this partnership is, so thank you so much, yeah. >> TheCUBE, theCUBE's rocking inside the CLOUD CITY. The streets of the CLOUD CITY are hustling and booming. >> Packed. >> Packed in here. All stuff, great stuff. Thanks for coming on. >> Yep, thanks so much. >> Bon Jovi is here, we got a shot of Bon Jovi. Do we have a screenshot of Bon Jovi? >> Yeah, there it is. >> There it is, yeah. >> Okay, he's about to come on stage and we're going to take a break here. We're going to take and send it back to Adam and the team in the studio. Thanks guys.

(upbeat music) >> Okay, welcome back to "theCUBE" stage here in cloud city, TelcoDr, Telco digital revolution. We had a chance to talk to Rob Haberman, CTO of Nokia software. Great interview as part of our hybrid program here, but we're still on the floor onsite. Let's go listen to my great interview with Ron and what he had to say about the power of the cloud. (upbeat digital music) And welcome to "theCUBE's" coverage of Mobile World Congress, 2021. It's an in-person and hybrid event and we're here in Palo Alto through remote interview as part of the hybrid, getting as much content as possible, is a great guest Ron Haberman, who is the CTO of Nokia Cloud Network Services known as CNS. Ron's an expert. He's going to come in and share with us his vision and his commentary on openness in the cloud, Telco cloud, the changes at the Edge, of so much going on, so much innovation that's changing the game, that's going to impact lives and society. Ron, thank you for coming on "theCUBE" for this Mobile World Congress special segment. >> Thank you, glad to be here. >> So the transformation in the cloud is so amazing with 5G. You've got cloud native developers, you've got enterprises changing their architectures, and cloud service probably going to the next level. 5G certainly is a great edge, but the strength of the cloud combined with the new modern applications really is going to be the power. And you start to see people starting to think differently around how developers are building apps and how companies are working together. It's not just one company ruling the world anymore, it's a lot of interoperability, interconnections, a lot of API's openness, kind of sounds like a network. It sounds like a network effect. This is a big deal. What's your take on this whole shift as 5G gets enabling a fast edge and cloud native go hand in hand. What's your take? >> I think 5G and the transformation to cloud native, generically speaking, go very nicely hand in hand. It's important to understand that 5G is not just another G, really because it's more intended for consumption by businesses and not just consumer. And what it means is that it would have a vast impact on how development is done, how the deployment is done and the type of features that would be required from the network. So when we went on our path to start developing for cloud native, primarily, for 5G, it went beyond just being cloud ready. And we started looking at how do we expand the operability with the ecosystems? How do we go into topics such as continuous delivery? How do we create collaboration between CSPs and cloud providers, such as we can provide the advancements. Now, there are quite a few subtopics in the transformation. For example, these might be obvious, but without automation there's really no ability to create a cloud native delivery process. If you're on the cloud, you're creating speed and ability to innovate as well as access, but you also are now required to create a better security system in ways to tie things back together. The multi-vendor environment and the path that it would enable to move to as a service model is again, a topic that can really be established as part of this transition to cloud native and has been greatly in focus for us. And finally there is a bit of a balancing act in some of the use cases in how do we use new technologies such as machine learning, in creating new use cases. For Nokia as a supplier of both the network functions, which are now getting distributed into public cloud in the private cloud, and on the Edges, as well as control systems of different types of OSS, BSS, including charging, enablement, IOP, et cetera, et cetera. It's really about how do we bring these things together in a way that creates use cases that the service providers can position, especially in their now quest to go after B2B, in leveraging their network. >> Yeah, and you guys bring huge strength there on the Nokia side. I want to ask you specifically, as CSPs are collaborating with you guys to leverage that strength of cloud native and open, the question comes up is how fast can they get to a modern, agile, open infrastructure and how fast can they enable value? And that's where this whole interoperability thing, or this interplay between cloud native and innovation hub comes together. Can you take us through how you see that? How cloud service providers are approaching cloud native today? Because that's really kind of where the focus is, how do I get the operating value, with the speed and agility of development, and obviously built in all the security and everything else? That seems to be the disruptor and let's face it, it's been a slow world in the telco place. So cloud has been a speed game with value, but it's an operator game too. What's your thoughts? >> That's right. And look, I'll take you maybe just a little bit into the history of this transition because only just a few years ago, most networks were really build purely with what we're now referring to as SPMS, physical network functions, really a equipment that was installed in a certain pop locations and created the network. We started this transition to virtualization in the world of VMS and then cloud ready and now cloud native. And it's been a few years for these things to come together. And maybe the most important thing that we must get right, is that as we dis-aggregate and in a way it complicates the deployment, if you would, by a few factors, we want to give the tools to indeed go fast, because the name of the game in moving to cloud native is to speed up innovation. So what we've been doing and in collaboration now with Google, is on the one hand, we need to make sure that all of the network functions, the operating models work, into this aggregated cloud. They can go all the way from a private data center through the Edge, into the central data center. Then on the Nokia side, we have to bring the capabilities to tie networks together, be able to migrate workloads between the locations. And maybe most importantly, as we release new versions of our software, as we enable new capabilities, we want to put it in the hands of the service providers and in turn the developers right away. So we need to enable true continuous delivery in the sense that is very familiar in the cloud world, but quite new to telco. So we have- >> You know. All right sorry- >> Go ahead. >> I'm sorry to interrupt, continue. >> Maybe just to give a very practical example of a customer that we share in Europe, Telenet we're starting with an on-premise Anthos based type of deployment, but keeping an eye on moving to the Edge and into the broader cloud, really enabling themselves to be in a multi region and with true Northbound open interfaces for new use cases to be implemented. >> Yeah, Ron, I want to get your thoughts on this. Dave Vellante, my cohost and I we're talking just in an earlier segment around how major inflection points have some characteristics. They all have characters in common. Usually it's proprietary to open shifts happen. And one in point we were looking at was like the nineties, the late eighties, early nineties, when you had proprietary networking protocol stacks, and then OSI stack came out. Obviously we know what happened from there TCP/IP created the best biggest wave of innovation in the computer history we've seen. Similar things happened here. And I won't say proprietary per se, but there were 5G and telcos stuff, that's kind of like operator centric legacy. Are you starting to see this openness come back and I'm not going to say a full stack, but new kinds of disruption and 5G is opening up the door because it's not just consumer technology. A lot of people like the CEO of Intel saying this is a business technology, commercial technology, more than consumer because of the characteristics. And you combine that with cloud native and say openness with scale with cloud services, but you mentioned Google, that's a public cloud. And so public cloud is going to be a disruption, 'cause it brings scale. So it reminds me of this inflection point where you have this new shift and you mentioned networks, these networks are connecting. So you've got a public cloud and Google's known for their networks and their cloud is being highly scalable and secure. But they're not the only network in town. You got a 5G and you got Backhaul, you got all kinds of new heterogeneous environments. What's your comment on that? Because this is what people are talking about. Where's the shift going to go? What wave is this? What's this going to look like? Is this a true disruption or is it more of the same? What's your thoughts? >> I think it's a true disruption. One of the biggest parts of 5G that would enable these new use cases is slicing. Now slicing is a big word describing something that most of us in networks know for quite some time, really the ability to create some kind of a piece of the network that is shared between partners for a particular purpose, with a particular SLA that contains bandwidth and licensing or requirements, locations, et cetera, et cetera. Now the ultimate goal is for an enterprise to be able to interface with the public cloud and with their operator and consume resources completely dynamically. Now, you talked about Google and public cloud. And obviously anybody that used GCP knows that at any point in time, you can go into a region, you can reserve what you need, use what you need, create results, and then either keep it move away, open new locations, et cetera, et cetera. One thing is missing, the connectivity over the mobile air interface to your user. And slicing allows us to combine the power of the true cloud with the ability to dynamically and programmatically, create a slice for a particular purpose. And for us, the ultimate goal is that really networks would become programmable and a developer or their user would be able to interface with the system and literally create network in code. Now there's going to be quite a lot of building blocks required to reach that goal, given that today, most of it is static. But it starts with at least being able to orchestrate resources out of the network, tie them into termination point that by themselves are annex, that are cloud native and potentially even running in the true public cloud and then attach them into a use case. Now you also mentioned openness and Nokia had been on this open path for quite some time in creating choice for our customers, but now with Google coming in with GCP for example, the interface that we create with technology such as Apogee enable openness, not just for our customer being the CSP, but also for the developer to come in from the outside and reside within the ecosystem that they chose and still be able to consume and even create services dynamically. And we enable it with products that interface with that on the other side, which we can get in there. >> Yeah, what's interesting. What you're saying is interesting, I would just call it out because I think it's important. We hear this all the time is that with the Edge and the devices, people are managing an end to end workflow from an application standpoint. But that's very difficult when you don't have networks that are being managed as a heterogeneous environment. So that's a key point you made. So the question I have for you is how can operators best manage this wave? Because this is the holy grail you're talking about here. We're talking about end to end visibility into the workflow as a developer, with the shift left security being built in. No one's debating that, everyone knows that. So as an operator, how do I starting today operate and manage through this? 'Cause I got to operate a large network. It's almost like swapping the engine out at 30,000 feet in the airplane. So how should operators think about taking this step? >> So the first thing to do is to really just accept the fact that there is going to be true legacy... And there are plenty of 3G networks today still operating around the world. There's going to be, to what is now starting to look like semi legacy. So VNX that have only been delivered to networks, maybe in the past couple of years and will carry 4G traffic and will stay in production for quite some time and manage this transition between PMS, VMs, running VNX, VMs running containerized workloads, and true cloud native, which may be bare metal. And as we're working with Google on Anthos, it literally enables this transition by creating a position for us to put the workload in each step of the path, as well as in multiple locations around the network. And what Nokia brings into this equation, it's also a unified view for the operator. So if you're an operator that today runs on VMs on prem, you have some workflows defined and you've been running them in a certain way, we want to keep that view as similar as possible with the tooling that you were enabled to use over the past few years, but create extensions that connects us into the containerized workflow and then a true cloudified workflow out of the same environment. And this is actually in part what we've been collaborating both with some CSPs, as well as with Google on enabling. >> Ron Haberman, CTO, Nokia Cloud Network Services Group, thank you so much for that insight, great commentary. Thank you for sharing your perspective on the future of telco, telco cloud, telco Edge, unifying those networks end to end. Great stuff, thank you for coming on "theCube." >> Thank you. >> Okay, this is Cube's coverage of Mobile World Congress 2021. We're in person and we're virtual, it's a hybrid event. Thanks for watching. >> John clearly the power of the public cloud in that interview. Great job, by the way, >> It was great to get Nokia and to hear the operator impact, and that's awesome. More to come. So back to the studio, Adam and the team back at the studio.

(soft music) >> Hi everyone. And welcome to this special cube conversation and kickoff preview of the Mobile World Congress Barcelona event. It's a physical event that's going to be taking place in person. It will probably be the first hybrid big event 68 days until the June 28th kickoff. You might've heard TelcoDr, Telco disruptor. Is on a mission to move the telco industry to the public cloud. And, and, and it's been taken of one of the biggest spaces this year from Erickson is the big story everyone's talking about. And of course the CUBE is excited to be there and broadcast and be a partner with TelcoDr. So I'm excited to bring on the founder and CEO of TelcoDr. Danielle Royston. Danielle great to see you. Thanks for coming on for this Mobile World Congress preview. >> Thank you so much for having me. I'm psyched to talk to you about this, its going to be great. >> So Erickson always has the biggest booth 14 years. You're disrupting the Barcelona not people's shorts going to be on or off. It's officially on, it's happening. And there's going to be a physical event we're coming out of COVID still a risky move. It's going to be a big hybrid event. It's going to be in person. Tell us the story. How did you guys come out of nowhere a disruptor take the biggest real estate in the place and turn it into a community event. A news event, immediate event, everything tell us. >> Yeah, well, you know, I think it was March 9th a little over a month ago. Ericsson announced that they were pulling out of MWC and it's very analogous to what happened in 2020. They were one of the first vendors to bail as well. And it kind of started this like tidal wave of people saying, can't do it. And I think the distinction now is that, that was at the beginning of COVID. There was a lot of unknowns, you know, is it coming? Is it not? Is it safe? Is it not? We're now, you know, year 50 to three, four months into it. I think that when you look at where we are now cases are trending down. The vaccine is up. And I think the legacy players were sort of backward looking they're like, this is a repeat of 2020. We're going to, it's not safe to go. We're going to pull out. And I'm like with a hundred days to go. And the vaccine ramping, I think I see it a different way. I think there's a really big opportunity. John Hoffman, CEO of the GSMA had put out a two page missive on LinkedIn where he was personally responding to questions about how serious they were about making sure that the event was safe and could be held. And my, my view was this is going to happen. And with Ericsson pulling out, I mean this is hollowed ground. I mean, this is, you know, a, you know, massively successful company that has customers literally trained like Skinner's chickens to come to the same spot every year. And now I get to, you know, put out my shingle right there and say welcome and show them the future , right? And instead of the legacy past and all the normal rhetoric that you hear from those you know, sort of dinosaurs, Ericsson and Nokia now they're going to hear about the public cloud. And I'm really excited for this opportunity. I think the ROI on this event is instant. And so it was, it was a pretty easy decision. I think I thought about it for about 30 seconds. >> It's a real bold move. And it's, again, it's a risk that pays off if it happens, if it doesn't, you know, you didn't happen but you're like, it's like a, it's like the the startups that put a Superbowl commercial for the first time, it's a big hit and it's a big gamble that pays off huge. Take us through, I heard, how did it all happen? Did you just wake up and saw it was open? How do you know that it was open? Was it like, does the email go out, say hey I've got this huge space for >> Well, I mean, it was big news. It was big news in the industry that they were pulling out and all the journalists were like, Oh, here we go again. You know, everyone's going to bail, who who's next right? And, and everyone was sort of like building that sort of negative momentum energy. And I'm like, we got to squash this. So I put out a tweet on Twitter. I mean, I'm not the most followed person but I'm kind of known in telco. And I was like, hey GSMA, I'll take over the booth. And I don't think people even liked my tweet, right? Like no likes no retweets. I reached out to a couple of journalists. I'm like, let's do an interview. Let's do a story. Everyone's like, we'll have you on the podcast like in a month, I'm like what?! So, so when John Hoffman had put out that letter I had connected to him. And so I was like, Oh, I'm connected to the CEO of the GSMA. So I went out on LinkedIn and I referenced the story and I said, John Hoffman, I'll take over the booth. And I think about 30 minutes later he responded and said, let's do it. And I said, great, who do I talk to? And I was in touch with someone within a couple of hours. And I think we put the whole deal together in 48. And I think wrote the press release and announced it on Friday. So happened on Tuesday the ninth, announced by that Friday. And I really, I was like, GSMA, we've got to get this out. And we got to stop the negative momentum of the show and get people to realize it's going to be different in June. This is going to happen. Let's go do it. And so I think they are they're psyched that I stepped into the booth it's big booth it's 65,000 square feet, 6,000 square meters for for the rest of the World that use it, the metric system. And I mean, that's huge. I mean, that's the size of a professional pitch in a in a football field, a soccer field. That's a one and a half football fields. It's, it's a ton of space. It's a ton of space pull off. >> I think what's interesting is there's a points out that this new business model of being connected you were on LinkedIn, you connect to them you get a deal done so fast. This is how this is the direct to consumer as a start-up you're literally took over the primo space the best space in the area. So congratulations. And, and the other thing that's notable and why I'm excited to talk to you is that this kind of sets the table for the first global what I call hybrid event. This will probably be a cornerstone case study in and of itself because we're still kind of coming out of the pandemic. People are getting vaccinated. People want to fly. They want to get out of the house, were partnering with the CUBE and the CUBE 365 platform. And, you know, we'd love hybrid. We'd love doing events, theCUBE that's what we do with video. Now, we're going to do a partnership with you to create this hybrid experience. What can people and guests who come to Barcelona or watch remotely expect? >> Yeah, so I think there's a couple of experiences that we're trying to drive in the booth. I think obviously demonstrations, you know I can't fill 65,000 square feet on my own. I'm a startup small company. And so I am inviting like-minded forward thinking companies to join me in the booth. I'm, I'm paying for it providing a turnkey experience for those vendors. And so I think what we have in common is we're thinking about future technologies, like open ran on the network side and obviously public cloud which is a big part of my message. And so first and foremost, foremost, there's, you know come and see the companies that are driving the change the new technologies that are out there and what's available for, for carriers to start to adopt and think about. MWC is a meeting intensive event. Deals are done at this show. In 2019, I think the stat is $65 billion of deals were put together at the show. And so a big component of the booth will be a place for executives to come together and have private conversations. And so we're going to have that. So that's going to be a big piece of it. And I think the third part is driving education and thought leadership. And so there's going to be a whole, you know, talk track right? Tech topics, business topics customer case studies involve the hyperscalers and really start to educate the telco community around these new technologies. But there'll be shorter talks. They won't be like hour long keynotes. We're talking 15, 20 minutes. And I think one thing that we're going to do with you as you were just talking about with theCUBE is, you know MWC was the first big show to have to cancel with COVID I think in 2019, sorry, 2020, the the dates it's always the last Monday in February and and the rest of that week. And so that's like right at the beginning of that of the COVID stuff, Italy was just starting to take off. So it was one of the first shows that had to make a big call and decide to cancel, which they did. This is going to be one of the first shows that comes back online, post COVID right? And so I don't think things just snap back to the way that they used to be. I don't think we, as consumers are going to snap back to the way that we operating we're now used to being able to get curbside delivery from any restaurant in the city, right. I mean, it's just, it's just a sort of a different expectation. And so partnering with theCUBE, we really want to provide an experience that brings the virtual people into the booth. Typically in events like this you really have to be there to see it boosts are kind of like unveiled the day of the show. What's going on. One thing I'm trying to do is really educate people about what you can expect. What can you see? This is what it's going to look like. And so we're going to start to share some pictures of the booth of, of, you know, what it looks like. Number one, to drive excitement with the partners that are coming, right. Like you're going to be part of something really, really fabulous. I think number two attendees can wait, I don't know week of to make the decision to go. And so maybe if COVID continues to trend down and vaccines are, are picking up steam, maybe they're like it's safe for me to go and I want to go be a part of that. But I think from here on out we're going to have sort of that virtual experience. It's always going to be part of shows. And so we're going to experiment with you guys. We're going to have a live streaming event over the course of the, you know, all MWC. It's going to be a way for people who are unable to travel or, you know, can't afford it. COVID or whatever, see what's going on in the booth. And it's going to be everything from listen to a talk to watch what you guys are typically famous for, your awesome interviews. We're going to have a man on the street, you know, like you know, we're here at, at a demo station, take us through your little demo. We're going to have telepresence robots that people can reserve. And, you know, cruise to the booth, the robot can go to a talk. The robot can watch on this streaming thing the robot can go to a demo. The robot can go to a meeting and it's controlled by the the virtual attendees and so experimenting, right? Like how do we make this great for virtual people? How do we make the virtual people feel part of the physical? How do the physical people feel? The virtual people that are attending and really just make it feel like a community of both. So really excited >> That's super awesome. And I think one of the, first of all, thank you for having paying for everyone and including theCUBE in that but I think this speaks to the ecosystem of open you're bringing, you're creating an open ecosystem. And I think that is a huge thing. So for people who are at Mobile World Congress in Barcelona this is going to be a nice, safe place to hang space as well as get deals done and to be comfortable doing media center, we'll get you on the digital TV, but also you're also designing the first what I call the first hybrid experience not just having people, having on-demand videos on their website, connecting Barcelona with other parts of the World, with meetings and stories and content. I think that to me is going to be a great experiment slash upgrade. We'll see, we'll get to see it. >> Well, it was really, I mean, we all lived through 2020. I mean, some of the shows went on AWS's re-invent happened. Google did like a crazy nine week program. It's very lonely to participate in those virtual events right. You know, you kind of log on by herself. No, one's really tweeting about it. You're watching, you know, an event the event is great, but it was really lonely. And so, you know, and I think what people love about the physical events is we're together and we're networking and we're meeting people. And so, you know, I think continue to evolve that experience so that virtual is not as lonely. So we'll see, we'll see how it goes. >> No, I've got to say your, your vision is really aligned with us and others that are in this open innovation World. Because if you look at like theCUBE physical went away, we had no events. We did Q virtual, a new brand. It wasn't a pivot. It was an extension, a line extension of theCUBE. Now theCUBES coming back to the physical. We're going to bring that cube virtual to connect everybody. So this is it. And it just amplifies the value of the physical event. So if done right, is so much cooler. So, so that's cool. And what I want to ask you though on the physical side to kind of bring it back to physical is there's still going to be keynotes. There's still going to be talks at Mobile World Congress. And so I saw that schedule and I just saw last week GSMA announced you're going to be doing a keynote speech. That's amazing. So how did that happen? So give us the lowdown on the keynote that you're doing. >> I'm sure the entire industry is like that happened. And it probably has something to do with the back that I have one of the biggest booths at the space. I always, you know, put in a request to speak. I feel that I have really exciting message to share with the industry. Over the last I guess it's been 9 or 10 months. I really been trying to amplify, amplify my voice. I have a podcast, I have a newsletter I'm talking to execs. I have a list that I literally go down one by one stalking each executive of like have I talked to them like how I told them about like the power of the public cloud. And so I am super thankful that I have this opportunity to spread that this message and I'm, I'm planning a really epic talk, just I really want to shake the industry. And this is, this is my opportunity, right? This is my opportunity to stand on the biggest stage in our industry. And command a presence and send out my message. And I'm absolutely thrilled to go do it. And I hope I crush it. I hope it's like a mic drop experience and can't wait to do it. >> Well, we're looking forward to covering it. And we love the open vision. We love the idea of public cloud and the enablement and the disruption, because just like you got the deal so fast, you can move fast with modern applications with the cloud moving at cloud scale, complete content, game changer, so great stuff. So totally applaud that looking forward to, and we're we're here to cheer you on and, and and ask the tough questions. I do want to get to on Twitter yesterday though, you put out on tweetstorm on Twitter, about the plans kind of teasing out the booth. How you going to plan to build the booth, are you worried that you're opening up too much of the kimono here and opened up putting too much on the table because it's usually a secret Mobile World Congress is supposed to be secret, not publicly out there. What, what's the, you know >> Well, I mean, I think this is just a little bit of a change has happened post COVID, right. You know, people usually build their booth in and don't reveal it until the first day of the show. And it's kind of like this excitement to go see what is there, what's their big message. And what's the big reveal. And there's always fun stuff. I think this year is a little bit different. So at first, like I said, at first big event back. I think I need to create a little bit of excitement for people who are going and maybe entice people that maybe you should think about coming. I realize this is a super personal decision, right? It depends on where you are and the country and your, your health and your status. But, but if you can do it I want people to know that you're going to miss out. It's going to be super fun. So, um, so yeah. >> Well, let's take it. Let's take a look at the booth though. And that's why my next question, I want to see I know we have guys, do we have that, rendering, let's pull that up and let's talk this through. Let's go look at the rendering. So you can see here on the screen, take us through this. >> Yeah. So what we want to do is give the sense of, of cloud city, right? And that's what we're calling this space in cloud cities. There's in a city there's outdoor space. Like you see here, and then there's in indoor space. And indoors is for you where you work, where you buy, where you meet. And so you can see here on the left, the demo stations that would have different vendors displaying you know, and it kind of, it goes way back. I mean, what we're feeling like I said is like a football field, an American football field and the half or a European football field a pitch it's pretty, it's pretty extensive. And so we think we're going to have, I don't know, 20 30 vendors showing their, their different software. I think we're, we're scheduling or planning for about 24 different meeting rooms that we can schedule all COVID safe with the, with the space requirements in there, but on the out in that outdoor space, it would be where you learn right. The education and then I think we're going to have this fabulous booth for the, for theCUBE. It's going to look, It's just so amazing with the backdrop of this amazing building. And, you know, I think I underappreciated or didn't really realize, you know, how devastated the both the event planning industry has been from COVID as well as construction. You know, obviously when events were shut down these companies had to lay off thousands of workers. Some of the big firms have laid off 50% of their workforce. And those people, you know they didn't just go home and sit around. They, they had to come up with a livelihood and this people have pivoted into another job. And they're not really, I mean events aren't really back yet. So some of these firms are shrunk. You know, the manpower is, is severely reduced. But then I think on the other side is and you can see this in just housing construction. There's a lumber shortage, there's a shortage of materials. And so everything that we source for the booth pretty much has to come from Spain. And so when we look at the booth, you know, we have, we have a pretty significant ceiling. Well, it looks like the roof of the building. It's an engineering feat to do. That we're still working through the sure. Someone with a protractor is doing lots of math. You know, the glass, we have those huge beautiful glass spans in the front getting a glass that spans that height. I think it's, I think it's 18 feet. It's six meters tall. That's going to be hard things like the flooring. I want to have like hardwood, laminate flooring. So it looks like hardwood floors. Don't know if we can find them right there. Like, why don't you do carpet? I'm like, can you just check one more vendor? I really want my floor. So, so we'll see how it goes. And yeah, I, I think that sharing this plan, the trials and tribulations, like how can this small startup, right? That usually, you know, take over a space that usually takes nine months to plan, right? Who is this girl? What is she doing? How are they going to pull this off? You know, I think it's like, grab your popcorn and watch the train wreck or, you know, hero's journey. We get it done. >> Well, people are on clubhouse. They're bored, they want to get out. I think this is a case study. Mobile World Congress has a huge economic impact for the, as a show it's got its own little economy built around it. Impacts the, the country of Spain in Barcelona, the city, a great city. People love it. And so it certainly is notable and newsworthy. We will be following that story. I have to ask you more of a, kind of a tactical question. If you don't mind, while I have you here, can you talk about some of the vendors that are coming and the kinds of talks you're going to have inside the booth and and how do people get involved? You mentioned it's open to people who love open ran and open public cloud, open technologies. I mean, that's pretty much everybody that's cool and relevant, which is like almost the whole World now. So like, is it going to be a space, is there a criteria? How do people get involved? What's the collaboration formula. >> Yeah, no. I had been working on putting together a list of potential vendors. You'd be surprised, not everyone is, is as bullish as I am on the public cloud. And so there was a little bit of a filtering criteria, but otherwise anyone can come right enterprise software vendors in telco where their primary customer is a communications service provider. That's their software runs on the public cloud come on in, right. People using open man. And it's still a little sort of small band of cohorts that are really trying to drive this new technology forward. And, and they're growing up, going up against some of the biggest companies in telco, right? They're going up against Huawei. They're going up against Ericcson. Both those guys are, are very anti and then not really pro open rank because it's hugely disruptive to their business. And so, you know I'm pretty sure those guys are not psyched to see open ran you know, you know, become a thing in telco. And so it's really sort of about disruptive technologies that are that are in the, in the booth. And so, yeah, I'm paying for the space. I'm paying for the, build-out bring your demos bring your people, come with your marketing message and and let's, and let's build a community. And so we're talking to open ran vendors like Mavenir. Which is a pretty big name in the open ran, open ran space. I've been talking with parallel wireless and LTO star. Those are also great players, software vendors like Totogi, which is a talk that I did a little over a month ago about this new startup that has a web-scale charger that they're trying to put out there. Aria is another company that I'm really familiar with that has some cloud for software and then little tiny startups like Zquence, and some other up-and-comers that no one's heard of. So we're really excited to invite them into the booth. I've been secretly stalking Elon, Elon Musk and Starlink and SpaceX to be a part of it. And we'll see, right. I'm kind of, you know, using Twitter and whatever I can to, to reach out and see if they want to be a part of it. But yeah, it's kind of really open arms, not really excluded. >> Oh, Elon, Elon is very disruptive and you know, he reached out on, you can reach out to him on Twitter. He's accessible. I mean, you've got to break through, but he is got this antenna up for innovators. People who think differently. They love people who break down walls and markets floor open wins. I mean, we, we know there's a history we've been covering it. I've been involved in my career. People who bet against open, always lose it's happened in every single wave of innovation. So Elons gettable, lets get him. >> Who doesn't love Elon Musk. I mean, I think some people don't, I love him, he's my hero. I model a lot of the things that I do around, around his, his approach, his vision, right, 20 years ago or close to 20 years ago, 2003 he said he was going to put people on Mars. And I think people laughed at him for being like the PayPal guy and this guy's crazy. But every year he makes progress against his goals, right. We have a real landable rocket. He's doing a manned mission this week, a second man mission or third man mission. And the guy makes progress. And I think I'm on the same, same mission here. My mission is to move telco to the public cloud. I think it's a, it's a long journey, right? I think people are like, who's this girl and she's like 12 people, and what's your story? And I'm like, I don't care. I have a singular mission is a quest. I am not going to stop until I moved the industry to the public cloud. And I it's my life's mission. And I'm psyched to do it. >> Well, we love the mojo. We'd love your style. We'd love Elon Musk, his mugshot. And again, just to bring the dots together you have that same mindset, which has, you know, as people you know, love her, love or like Elon, he's a builder. Okay, he builds things and he delivers. So as you said, so know I really appreciate the work you're doing. I love your philosophy. We're in total agreement, open, open building. Doing it together as a collective, being part of something. This is what the World needs. You got a lot of great ideas in the works and we can't wait to hear them. And what you got coming up over the next 68 days. This is the first of many conversations together. Thank you so much >> Yeah, yeah, no, it's going to be so awesome. Thank you so much for having me. Psyched to talk to you about it. >> Okay Mobile World Congress is happening in Barcelona on the June 28th. It's going to be in person and it's going to be probably the biggest hybrid event to date. Be there, check out telcoDR and theCUBE and the space that they took over 14 years at the helm there. Ericcson had it, now it's TelcoDR. Danielle Royston, founder and CEO here with me from TelcoDR. Thanks for watching. (soft music)

(upbeat music) >> Hi everyone, welcome to this special CUBE conversation and kickoff preview of the Mobile World Congress, Barcelona event. It's a physical event that's going to be taking place in person. It will probably be the first hybrid big event, 68 days until the June 28th kickoff. You might've heard TelcoDR, Telco Disruptor is on a mission to move the Telco industry to the public cloud. And it's taken one of the biggest spaces this year from Ericsson, is the big story everyone's talking about. And of course theCUBE is excited to be there and broadcast and be a partner with TelcoDR. So I'm excited to bring on the founder and CEO of TelcoDR, Danielle Royston. Danielle great to see you. Thanks for coming on for this Mobile World Congress Preview. >> Thank you so much for having me. I'm psyched to talk to you about this, it's going to be great. >> So Ericsson always has the biggest booth 14 years, you're disrupting Barcelona, people are not sure it's going to be on or off. It's officially on, it's happening and there's going to be a physical event, we're coming out of COVID still a risky move. It's going to be a big hybrid event, it's going to be in person. Tell us the story. How did you guys come out of nowhere, a disruptor take the biggest real estate in the place and turn it into a community event, a news event, a media event, everything, tell us. >> Yeah, well, I think it was March 9th, a little over a month ago. Ericsson announced that they were pulling out of MWC and it's very analogous to what happened in 2020. They were one of the first vendors to bail as well. And it kind of started this like tidal wave of people saying, can't do it. And I think the distinction now is that, that was at the beginning of COVID, there's a lot of unknowns. Is it coming, is it not, is it safe, is it not? We're now, year 50 to three, four months into it. I think that when you look at where we are now, cases are trending down, the vaccine is up. And I think the legacy players were sort of backward looking. They're like, this is a repeat of 2020 it's not safe to go, we're going to pull out. And I'm like with the a hundred days to go, in the vaccine ramping, I think I see the different way. I think there's a really big opportunity. John Hoffman, CEO of the GSMA had put out a two page missive on LinkedIn where he was personally responding to questions, about how serious they were about making sure that the event was safe and could be held. And my view was this is going to happen. And with Ericsson pulling out, I mean this is hollowed ground. I mean, this is massively successful company that has customers literally trained like Skinner's chickens to come to the same spot every year. And now I get to put out my shingle right there and say welcome and show them the future. And instead of the legacy past and all the normal rhetoric that you hear from those sort of dinosaurs, Ericsson and Nokia, now they're going to hear about the public cloud. And I'm really excited for this opportunity. I think the ROI on this event is instant. And so it was a pretty easy decision. I think I thought about it for about 30 seconds. >> It's a real bold move. And again it's a risk that pays off if it happens, if it doesn't, didn't happen, but it's like the startups that put a Superbowl commercial off for the first time. It's a big hit and it's a big gamble that pays off huge. Take us through, how did it all happen? Did you just wake up and saw it was open? How did you know that it was open? Was it like, does an email go out and say, hey I got this huge space for 55 years. >> Well, I mean, it was big news. It was big news in the industry that they were pulling out and all other journalists were like, oh, here we go again. Everyone's going to bail, who's next, right? And everyone was sort of like building that sort of negative momentum energy. And I'm like, we got to squash this. So I put out a tweet on Twitter. I mean, I'm not the most followed person but I'm kind of known in Telco. And I was like, hey, GSMA, I'll take over the booth. And I don't think people even liked my tweet, right? Like no likes no retweets. I reached out to a couple of journalists. I'm like, let's do an interview, let's do a story. Everyone's like, we'll have you on the podcast, like in a month, I'm like, what's? So when John Hoffman had put out that letter I had connected to him. And so I was like, oh, I'm connected to the CEO of the GSMA. So I went out on LinkedIn and I referenced the story and I said, John Hoffman, I'll take over the booth. And I think about 30 minutes later he responded and said, let's do it. And I said, great, who do I talk to? And I was in touch with someone within a couple of hours. And I think we put the whole deal together in 48. And I think wrote the press release and announced it on Friday. So happened on Tuesday the 9th, announced by that Friday. And I really, I was like, GSMA, we've got to get this out, and we got to stop the negative momentum of the show, and get people to realize it's going to be different in June. This is going to happen, let's go do it. And so I think they're psyched that I stepped into the booth. It's a big booth it's 65,000 square feet. 6,000 square meters for the rest of the world that use the metric system. And I mean, that's huge. I mean, that's the size of a professional pitch in a football field, a soccer field. That's a one and a half football fields. It's a ton of space, it's a ton of space to fill up. >> I think what's interesting, as this points out that this new business model of being connected you were on LinkedIn, you connect to them, you get a deal done so fast. This is the direct to consumer as a start up, you're literally took over the Primo space, the best face in the area, so congratulations. And the other thing that's notable and why I'm excited to talk to you is that this kind of sets the table for the first global, what I call hybrid event. This will probably be a cornerstone case study in and of itself, because we're still kind of coming out of the pandemic. People are getting vaccinated, people want to fly, they want to get out of the house. You're partnering with theCUBE, and the CUBE 365 platform. And we love hybrid, we love doing events, theCUBE, that's what we do with video. Now, we're going to do a partnership with you to create this hybrid experience. What can people and guests who come to Barcelona or watch remotely expect? >> Yeah so, I think there's a couple of experiences that we're trying to drive in the booth. I think obviously demonstrations, I can't fill 65,000 square feet on my own. I'm a startup small company. And so I am inviting like-minded, forward thinking companies to join me in the booth. I'm paying for it providing a turnkey experience for those vendors. And so I think what we have in common is we're thinking about future technologies, like open ran on the network side and obviously public cloud which is a big part of my message. And so first and foremost, come and see the companies that are driving the change, the new technologies that are out there, and what's available for carriers to start to adopt and think about. MWC is a meeting intensive event. Deals are done at this show. In 2019, I think the stat is $65 billion of deals were put together at the show. And so a big component of the booth will be a place for executives to come together and have private conversations. And so we're going to have that. So that's going to be a big piece of it. And I think the third part is driving education and thought leadership. And so there's going to be a whole talk track, right? Tech topics, business topics, customer case studies, involve the hyperscalers, and really start to educate the telco community around these new technologies. But there'll be shorter talks. They won't be like hour long keynotes. We're talking 15, 20 minutes. And I think one thing that we're going to do with you as you were just talking about with the CUBE is, you know, MWC was the first big show to have to cancel with COVID, I think in 2019, sorry, 2020, the dates, it's always the last Monday in February and the rest of that week. And so that's like right at the beginning of the COVID stuff, Italy was just starting to take off. And so it was one of the first shows that had to make a big call and decide to cancel, which they did. This is going to be one of the first shows that comes back online post COVID, right? And so I don't think things just snap back to the way that they used to be. I don't think we as consumers are going to snap back to the way that we were operating, we're now used to being able to get curbside delivery from any restaurant in the city. I mean, it's just a sort of a different expectation. And so partnering with the CUBE, we really want to provide an experience that brings the virtual people into the booth. Typically in events like this, you really have to be there to see it. Booths are kind of like unveiled the day of the show, what's going on. One thing I'm trying to do is really educate people about what you can expect. What can you see? This is what it's going to look like. And so we're going to start to share some pictures of the booth of what it looks like. Number one, to drive excitement with the partners that are coming, right? Like you're going to be part of something really, really fabulous. I think number two, attendees can wait, I don't know week off, to make the decision to go. And so maybe if COVID continues to trend down and vaccines are picking up steam, maybe they're like it's safe for me to go and I want to go be a part of that. But I think from here on now we're going to have sort of that virtual experience. It's always going to be part of shows. And so we're going to experiment with you guys. We're going to have a live streaming event, over the course of all MWC. It's going to be a way for people who are unable to travel or can't afford it, COVID or whatever, see what's going on in the booth. And it's going to be everything from listen to a talk, to watch what you guys are typically famous for, your awesome interviews. We're going to have man on the street, like we're here at at a demo station, take us through your little demo. We're going to have telepresence robots that people can reserve. And cruise through the booth the robot can go to a talk. The robot can watch on this streaming thing, the robot can go to a demo. The robot can go to a meeting and it's controlled by the the virtual attendees. And so experimenting, right? Like how do we make this great for virtual people? How do we make the virtual people feel part of the physical? How do the physical people feel the virtual people that are attending and really just make it feel like a community or both. So, we're excited. >> That's super awesome, and first of all, thank you for having paying for everyone and including theCUBE in there. But I think this speaks to the ecosystem of open, you're creating an open ecosystem. And I think that is a huge thing. So for people who are at Mobile World Congress in Barcelona this is going to be a nice, safe place to hang space as well as get deals done. As we comfortable doing media center, we'll get you on the digital TV, but also you're also designing what I call the first hybrid experience, not just having people, having on-demand videos on their website, connecting Barcelona with other parts of the world, with media and stories and content. I think that to me is going to be a great experiment slash upgrade. We'll see, we'll get to see it how it goes. >> Well, it was really, I mean, we all lived through 2020. I mean, some of the shows went on, AWS's re-invent happened, Google did like a crazy nine week program. It's very lonely to participate in those virtual events. You kind of log on by ourselves. No one's really tweeting about it. You're watching an event, the event is great but it was really lonely. And so I think what people love about the physical events is we're together and we're networking and we're meeting people and so, I think continuing to evolve that experience so that virtual is not as lonely. So we'll see, we'll see how it goes. >> I got to say your vision is really aligned with us and others that are in this open innovation world. Because if you look at like theCUBE, physical went away, we had no events, we did CUBE Virtual, a new brand. It wasn't a pivot, it was an extension, a line extension of theCUBE. Now theCUBE's coming back to the physical, we're going to bring that CUBE Virtual to connect everybody. So this is it, and it just amplifies the value of the physical event. So if done right, it's so much cooler. So that's cool. And what I want to ask you on the physical side to kind of bring it back to physical is, there's still going to be keynotes, there's still going to be talks at Mobile World Congress, and so I saw that scheduled and I just saw last week, GSM may announced you're going to be doing a keynote speech. That's amazing, so, how did that happen? So give us the lowdown on the keynote that you're doing. >> I'm sure the entire industry is like that happened. And it probably has something to do with the fact that I have one of the biggest booths at the space. I always put in a request to speak. I feel that I have a really exciting message to share with the industry. Over the last, I guess it's been nine or 10 months, I really been trying to amplify my voice. I have a podcast, I have a newsletter, I'm talking to execs. I have a list that I literally go down one by one stalking each executive of like, have I talked to them? Like how I told them about like the power of the public cloud. And so I am super thankful that I have this opportunity to spread that this message and I'm planning a really epic talk. I really want to shake the industry And this is my opportunity, right? This is my opportunity to stand on the biggest stage in our industry and command a presence and send out my message. And I'm absolutely thrilled to go do it. And I hope I crush it, I hope it's like a mic drop experience. And can't wait to do it. >> Well, we're looking forward to covering it. And we love the open vision. We love the idea of public cloud and the enablement and the disruption. Because just like you got the deal so fast you can move fast with modern applications with the cloud, moving at cloud scale, complete content game changer, so great stuff. So totally applaud that looking forward to and we're here cheer you on and ask the tough questions. I do want to get to... On Twitter yesterday though, you put out on tweetstorm on Twitter about the plans kind of teasing out the booth, how are you going to plan to build the booth. Are you worried that you're opening up too much of the kimono here and putting too much on the table 'cause it's usually a secret. Mobile World Congress is supposed to be secret, not publicly out there. What's the-- >> Well, I mean, I think this is just a little bit of a change has happened post COVID, right. People usually build their booth at don't reveal it until the first day of the show and it's kind of like this excitement to go see what is their big message and what's the big reveal. And there's always fun stuff. I think this years will be different as a first, like I said, a first big event back. I think I need to create a little bit of excitement for people who are going and maybe entice people that maybe you should think about coming. I realized this is a super personal decision, right? It depends on where you are and the country and your health and your status. But if you can do it, I want people to know that you're going to miss out. It's going to be super fun. So, yeah. >> Let's take a look at the booth 'cause I'm sure my next question wants to see. I know we have guys, do we have that rendering... Let's pull that up and let's talk this through. Let's go look at the rendering. So you can see here on the screen... Take us through this. >> Yeah, so what we want to do is give the sense of of cloud city and that's what we're calling the space. In cloud city there's outdoor space, like you see here. And then there's an indoor space. And indoors is where you work, where you buy, where you meet. And so you can see here on the left, the demonstration that would have different vendors displaying and it goes way back. I mean, what we're feeling like I said is like a football field, an American football field and a half or a European football field, a pitch. It's pretty extensive. And so we think we're going to have, I don't know, 20, 30 vendors showing their different software. I think we're scheduling or planning for about 24 different meeting rooms that we can schedule. All COVID safe with the space requirements in there. But in that outdoor space, it would be where you learn, the education. And then I think we're going to have this fabulous booth for theCUBE. It's going to look just so amazing with the backdrop of this amazing building. And I think I underappreciated or didn't really realize how devastated the event planning industry has been from COVID as well as construction. Obviously when events were shut down, these companies had to lay off thousands of workers. Some of the big firms have laid off 50% of their workforce. And those people they didn't just go home and sit around, they had to come up with a livelihood and those people have pivoted into another job. And they're not really, I mean, events aren't really back yet. So some of these firms are shrunk. The manpower is severely reduced. But then I think on the other side is, and you can see this in just housing construction. There's a lumber shortage, there's a shortage of materials. And so everything that we source for the booth, pretty much has to come from Spain. And so when we look at the booth, we have a pretty significant ceiling, where it looks like the roof of the building. It's an engineering feat to do that we're still working through the... I'm sure someone with a protractor is doing lots of math. The glass, we have those huge beautiful glass spans in the front. Getting a glass that spans that height, I think it's 18 feet. It's six meters tall. That's going to be hard. Things like the flooring. I want to have like hardwood laminate flooring. So it looks like hardwood floors. Don't know if we can find them. There like, why don't you do carpet? I'm like, can you just check one more vendor. I really want my floor. So we'll see how it goes. And yeah, I think that sharing this plan, the trials and tribulations, like how can this small startup, take over a space that usually takes nine months to plan, right? Who is this girl? What is she doing? How are they going to pull this off? I think it's like, grab your popcorn and watch the train wreck or hero's journey. We get it done. And I'm obviously-- >> It's like keeping up with the Kardashians. It's the bachelor, it's theCUBE, reality TV show. We can keep track of everything. It's all the fun. >> No, totally. I don't know how many people would be interested in a reality TV show about how you build a booth but I find it absolutely fascinating. I think a lot of people have eyes on the GMA and MWC coming out of COVID and what does that look like, and what's the attendance like. And so I'm excited to share (murmurs) So, exact. >> Well, people are on clubhouse, they're bored, they want to get out. I think this is a case time. Mobile World Congress has a huge economic impact, as a show it's got its own little economy built around. It impacts the country of Spain in Barcelona, the city, a great city. People love it. And so it certainly is notable and newsworthy. We will be following that story. I have to ask you more kind of a tactical question if you don't mind, while I have you here. Can you talk about some of the vendors that are coming and the kinds of talks you're going to have inside the booth and how do people get involved? You mentioned it's open to people who love open ran and open public cloud, open technologies. I mean, that's pretty much everybody. That's cool and relevant, which is like almost the whole world now. Like, is it going to be a space as a criteria? How do people get involved? What's the collaboration formula? >> Yeah, no, I have been working on putting together a list of potential vendors. You'd be surprised, not everyone is as bullish as I am on the public cloud. And so there was a little bit of a filtering criteria but otherwise anyone can come. Enterprise software vendors in telco where their primary customer is communications service provider. That's their software runs on the public cloud, come on in. People using open ran. And it's still a little sort of small band of cohorts that are really trying to drive this new technology forward and they're going up against some of the biggest companies in telco, right? They're going up against Huawei, they're going up against Ericsson. Both those guys are very anti and they're not really pro open ran 'cause it's hugely disruptive to their business. And so I'm pretty sure those guys are not psyched to see open ran become a thing in telco. And so it's really sort of about disruptive technologies that are in the booth. And so yeah, I'm paying for the space, I'm paying for the build-out, bring your demos, bring your people, come with your marketing message and let's build a community. And so we're talking to open ran vendors like Mavenir which is a pretty big name in the open ran space. I've been talking with Parallel Wireless in LTO Star. Those are also great players. Software vendors like to Tutoki, which is a talk that I did a little over a month ago about this new startup that has a web-scale charger that they're trying to put out there. Auria is another company that I'm really familiar with that has some cloud for software. And in little tiny startups like Sequence and some other up-and-comers that no one's heard of. So we're really excited to invite them into the booth. I've been secretly stalking Elon Musk, and Starlink and Space X to be a part of it. And we'll see. I'm kind of using Twitter and whatever I can to reach out and see if they want to be a part of it. But yeah, it really open arms. Not really excluding-- >> Well, Elon is very disruptive and you can reach out to him on Twitter. He's accessible. I mean, you've got to break through and he's antenna up for innovators, people who think differently, they love people who break down walls and markets lower open wins. I mean, we know there's a history, we've been covering it. I've been involved in all my career. People who bet against open always lose. It's happened in every single wave of innovation. So Elon's gettable. Let's get him. >> Who doesn't love Elon Musk? I mean, I think some people don't, I love him. He's my hero. I model a lot of the things that I do around his approach, his vision. 20 years ago, or close to 20 years ago, 2003, he said he was going to put people on Mars. And I think people laughed at him for being like the PayPal guy and this guy is crazy, but every year he makes progress against his goals. We have a relandable rocket. He's doing a manned mission this week, the second man mission or third man mission. The guy makes progress. And I think I'm on the same mission here. My mission is to move Telco to the public cloud. I think it's a long journey, right? I think people are like, who is this girl? And she's like 12 people and what's her story. And I'm like, I don't care. I have a singular mission is a quest. I am not going to stop until I move the industry to the public cloud. And it's my life's mission and I'm psyched to do it. >> Well, we love the mojo, we love your style. We love Elon Musk's mojo. And again, just to bring the dots together you have that same mindset, which is, love like Elon, he's a builder. He builds things and he delivers. So as you said, so... Danielle, I really appreciate the work you're doing. I love your philosophy. We're in total agreement. Open building. Doing it together as a collective, being part of something? This is what the world needs. You got a lot of great ideas in the works and we can't wait to hear them. And what you got coming up over the next 68 days. This is the first of many conversations together. Thank you. >> Yeah, that's going to be so awesome. Thank you so much for having me. Psyched to talk to you about it. >> Okay. Mobile World Congress is happening in Barcelona on the June 28th. It's going to be in person and it's going to be probably the biggest hybrid event to date. Be there, check out TelcoDR and theCUBE and the space that they took over 14 years at the helm there. Ericson had it, now it's TelcoDR. Danielle Royston, founder and CEO here with me from TelcoDR. Thanks for watching. (upbeat music)

>> From theCUBE Studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> Last year in 2020 it was good to be in tech and even better to be in the cloud, as organizations had to rely on remote cloud services to keep things running. We believe that tech spending will increase seven to 8% in 2021. But we don't expect investments in cloud computing to sharply attenuate, when workers head back to the office. It's not a zero sum game, and we believe that pent up demand in on-prem data centers will complement those areas of high growth that we saw last year, namely cloud, AI, security, data and automation. Hello everyone, and welcome to this week's Wikibon CUBE Insights powered by ETR. In this breaking analysis we'll provide our take on the latest ETR COVID survey, and share why we think the tech boom will continue, well into the future. So let's take a look at the state of tech spending. Fitch Ratings has upped its outlook for global GDP to 6.1% for January's 5.3% projection. We've always expected tech spending to outperform GDP by at least 100 to 200 basis points, so we think 2021 could see 8% growth for the tech sector. That's a massive swing from last year's,5% contraction, and it's being powered by spending in North America, a return of small businesses, and, the massive fiscal stimulus injection from the U.S led central bank actions. As we'll show you, the ETR survey data suggests that cloud spending is here to stay, and a dollar spent back in the data center doesn't necessarily mean less spending on digital initiatives, generally and cloud specifically. Moreover, we see pent up demand for core on-prem data center infrastructure, especially networking. Now one caveat, is we continue to have concerns for the macro on-prem data storage sector. There are pockets of positivity, for example, pure storage seems to have accelerating momentum. But generally the data suggests the cloud and flash headroom, continue, to pressure spending on storage. Now we don't expect the stock market's current rotation out of tech. We don't expect that that changes the fundamental spending dynamic. We see cloud, AI and ML, RPA, cybersecurity and collaboration investments still hovering above, that 40% net score. Actually cybersecurity is not quite there, but it is a priority area for CIOs. We'll talk about that more later. And we expect that those high growth sectors will stay steady in ETRs April survey along with continued spending on application modernization in the form of containers. Now let me take a moment to comment on the recent action in tech stocks. If you've been following the market, you know that the rate on the 10-year Treasury note has been rising. This is important, because the 10 years of benchmark, and it affects other interest rates. As interest rates rise, high growth tech stocks, they become less attractive. And that's why there's been a rotation, out of the big tech high flyer names of 2020. So why do high growth stocks become less attractive to investors when interest rates rise? Well, it's because investors are betting on the future value of cash flows for these companies, and when interest rates go up, the future values of those cash flows shrink, making the valuations less attractive. Let's take an example. Snowflake is a company with a higher revenue multiple than pretty much any other stock, out there in the tech industry. Revenues at the company are growing more than 100%, last quarter, and they're projected to have a revenue of a billion dollars next year. Now on March 8th, Snowflake was valued at around $80 billion and was trading at roughly 75x forward revenue. Today, toward the middle the end of March. Snowflake is valued at about 50 billion or roughly 45x forward revenue. So lower growth companies that throw off more cash today, become more attractive in a rising rate climate because, the cash they throw off today is more valuable than it was in a low rate environment. The cash is there today versus, a high flying tech company where the cash is coming down the road and doesn't have to be discounted on a net present value basis. So the point is, this is really about math, not about fundamental changes in spending. Now the ETR spending data has shown, consistent upward momentum, and that cycle is continuing, leading to our sanguine outlook for the sector. This chart here shows the progression of CIO expectations on spending over time, relative to previous years. And you can see the steady growth in expectations each quarter, hitting 6% growth in 2021 versus 2020 for the full year. ETR estimates show and they do this with a 95% confidence level, that spending is going to be up between 5.1 to 6.8% this year. We are even more up optimistic accounting for recent upward revisions in GDP. And spending outside the purview of traditional IT, which we think will be a tailwind, due to digital initiatives and shadow tech spending. ETR covers some of that, but it is really a CIO heavy survey. So there's some parts that we think can grow even faster, than ETR survey suggests. Now the positive spending outlook, it's broad based across virtually all industries that ETR tracks. Government spending leads the pack by a wide margin, which probably gives you a little bit of heartburn. I know it does for me, yikes. Healthcare is interesting. Perhaps due to pent up demand, healthcare has been so busy saving lives, that it has some holes to fill. But look at the sectors at 5% or above. Only education really lags notably. Even energy which got crushed last year, showing a nice rebound. Now let's take a look at some of the strategies that organizations have employed during COVID, and see how they've changed. Look, the picture is actually quite positive in our view. This data shows the responses over five survey snapshots, starting in March of 2020. Most people are still working from home that really hasn't changed much. But we're finally seeing some loosening of the travel restrictions imposed last year, is a notable drop in canceled business trips. It's still high, but it's very promising trend. Quick aside, looks like Mobile World Congress is happening in late June in Barcelona. The host of the conference just held a show in Shanghai and 20,000 attendees showed up. theCube is planning to be there in Barcelona along with TelcoDr, Who took over Ericsson's 65,000 square foot space, when Ericsson tapped out of the conference. We are good together we're going to lay out the future of the digital telco, in a hybrid: physical slash virtual event. With the ecosystem of telcos, cloud, 5G and software communities. We're very excited to be at the heart of reinventing the event experience for the coming decade. Okay, back to the data. Hiring freezes, way down. Look at new IT deployments near flat from last quarter, with big uptick from a year ago. Layoffs, trending downward, that's really a positive. Hiring momentum is there. So really positive signs for tech in this data. Now let's take a look at the work from home, survey data. We've been sharing this for several quarters now, remember, the data showed that pre pandemic around 15 to 16% of employees worked remotely. And we had been sharing the CIO is expected that figure to slowly decline from the 70% pandemic levels and come into the spring in the summer, hovering in the 50% range. But then eventually landing in the mid 30s. Now the current survey shows 31%. So, essentially, it's exactly double from the pre COVID levels. It's going to be really interesting to see because across the board organizations are reporting, big increases in productivity as a result of how they've responded to COVID in the remote work practices and the infrastructure that's been put in place. And look, a lot of workers are expecting to stay remote. So we'll see where this actually lands. My personal feelings, the number is going to be higher than the low 30s. Perhaps well into the mid to upper 30s. Now let's take a look at the cloud and on-prem MCS. So were a little bit out on a limb here with a can't have a cake and eat it too scenario. Meaning pent up demand for data center infrastructure on-prem is going to combine with the productivity benefits of cloud in the digital imperative. So that means that technology budgets are going to get a bigger piece of the overall spending pie, relative to other initiatives. At least for the near term. ETR asked respondents about how the return to physical, is going to impact on-prem architectures and applications. You can see 63% of the respondents, had a cloud friendly answer, as shown in the first two bars. Whereas 30% had an on-prem friendly answer, as shown in the next three bars. Now, what stands out, is that only 5% of respondents plan to increase their on-prem spend to above pre COVID levels. Sarbjeet Johal pinged me last night and asked me to jump into a clubhouse session with Martin Casado and the other guys from Andreessen Horowitz. They were having this conversation about the coming cloud backlash. And how cloud native companies are spending so much, too much, in their opinion, on AWS and other clouds. And at some point, as they scale, they're going to have to claw back technology infrastructure on-prem, due to their AWS vague. I don't know. This data, it certainly does not suggest that that is happening today. So the cloud vendors, they keep getting more volume, you would think they're going to have better prices and better economies of scales than we'll see on-prem. And as we pointed out, the repatriation narrative that you hear from many on-prem vendors is kind of dubious. Look, if AWS Azure, and Google can't provide IT infrastructure and better security than I can on-prem, then something is amiss. Now however, they are creating an oligopoly. And if they get too greedy and get hooked on the margin crack, of cloud, they'd better be careful, or they're going to become the next regulated utility? So, it's going to be interesting to see if the Andreessen scenario has (laughs) legs, maybe they have another agenda, maybe a lot of their portfolio companies, have ideas are around doing things to help on-prem? Why are we so optimistic that we'll see a stronger 2021 on-prem spend if the cloud continues to command so much attention? Well, first, because nearly 20% of customers say there will be an uptick in on-prem spending. Second, we saw in 2020, that the big on-prem players, Dell, VMware, Oracle, and SAP in particular, and even IBM made it through, okay. And they've managed to figure out how to work through the crisis. And finally, we think that the lines between on-prem and cloud, and hybrid and cross cloud and edge will blur over the next five years. We've talked about this a lot, that abstraction layer that we see coming, and there's some real value opportunities there. It'll take some time. But we do see there, that the traditional vendors, are going to attack those new opportunities and create value across clouds and hybrid systems and out to the edge. Now, as those demarcation lines become more gray, a hybrid world is emerging that is going to require hardware and software investments that reduce latency and are proximate to users buildings and distributed infrastructure. So we see spending in certain key areas, continuing to be strong across the board, will require connecting on-prem to cloud in edge workloads. Here's where it CIOs see the action, asked to cite the technologies that will get the most attention in the next 12 months. These seven stood out among the rest. No surprise that cyber comes out as top priority, with cloud pretty high as well. But interesting to see the uptick in collaboration in networking. Execs are seeing the importance of collaboration technologies for remote workers. No doubt, there's lots of Microsoft Teams in that bar. But there's some pent up demand it seems for networking, we find that very interesting. Now, just to put this in context, in a spending context. We'll share a graphic from a previous breaking analysis episode. This chart shows the net score or spending momentum on the vertical axis. And the market share or pervasiveness in the ETR data set on the horizontal axis. The big four areas of spend momentum are cloud, ML and AI, containers in RPA. This is from the January survey, we don't expect a big change in the upcoming April data, we'll see. But these four stand out above the 40% line that we've highlighted, which to us is an indicator of elevated momentum. Now, note on the horizontal axis only cloud, cloud is the only sector that enjoys both greater than 60% market share on the x axis, and is above the 40% net score line and the y axis. So even though security is a top priority as we were talking about earlier. It competes with other budget items, still right there certainly on the horizontal axis, but it competes with other initiatives for that spend momentum. Okay, so key takeaways. Seven to 8% tech spending growth expected for 2021. Cloud is leading the charge, it's big and it has spending momentum, so we don't expect a big rotation out of cloud back to on-prem. Now, having said that, we think on-prem will benefit from a return to a post isolation economy. Because of that pent up demand. But we caution we think there are some headwinds, particularly in the storage sector. Rotation away from tech in the stock market is not based on a fundamental change in spending in our view, or demand, rather it's stock market valuation math. So there should be some good buying opportunities for you in the coming months. As money moves out of tech into those value stocks. But the market is very hard to predict. Oh 2020 was easy to make money. All you had to do is buy high growth and momentum tech stocks on dips. 2021 It's not that simple. So you got to do your homework. And as we always like to stress, formulate a thesis and give it time to work for you. Iterate and improve when you feel like it's not working for you. But stay current, and be true to your strategy. Okay, that's it for today. Remember, these episodes are all available as podcasts wherever you listen. So please subscribe. I publish weekly in siliconangle.com and wikibond.com and always appreciate the comments on LinkedIn. You can DM me @dvellante or email me at david.vellante@siliconangle.com. Don't forget to check out etr.plus where all the survey data science actually resides. Some really interesting things that they're about to launch. So do follow that. This is Dave vellante. Thanks for watching theCube Insights powered by ETR. Good health to you, be safe and we'll see you next time.