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Ian Tien, Mattermost | GitLab Commit 2020


 

>>from San Francisco. It's the Cube covering. Get lab commit 2020 Brought to you by get lab. >>Welcome back. I'm Stew Minutemen, and this is get lab Commit 2020 here in San Francisco. Happy to welcome to the program. First time guests and TN Who is the co founder and CEO of Matter Most in. Nice to meet you. >>Thanks. Thanks for having me. >>Alright. S O. I always love. When you get the founders, we go back to a little bit of the why. And just from our little bit of conversation, there is a connection with get lab. You have relationships, Syd, Who's the co founder and CEO of get lab? So bring us back and tell us a little bit about that. >>Yeah, thanks. So I'm you know, I'm ex Microsoft. So I came from collaboration for many years there. And then, you know what I did after Microsoft's I started my own started a sort of video game company was backed by Y Combinator and, you know, we had were doing 85. Game engine is very, very fun on. We ran the entire company off of a messaging product. Misses, You know, a little while ago and it happens that messing product got bought by a big company and that got kind neglected. It started crashing and lose data. We were super unhappy. We tried to export and they wouldn't let us export. We had 26 gigs of all information. And when we stop paying our subscription, they would pay one less for our own information. So, you know, very unhappy. And we're like, holy cats. Like what? I'm gonna d'oh! And rather than go to another platform, we actually realized about 10 million hours of people running messaging and video games. Well, why don't we kind of build this ourselves? So we kind of build a little prototype, started using ourselves internally and because, you know, Sid was this a 2015 and said was out of my Combinator, We were y commoner would invent and we started talking. I was showing him what we built and sits like. You should open source that. And he had this really compelling reason. He's like, Well, if you open source it and people like it, you can always close source it again because it's a prototype. But if you open source, it and no one cares. You should stop doing what you do. And he was great. Kind of send me like this email with all the things you need to dio to run open source business. And it was just wonderful. And it just it is a start taking off. We started getting these wonderful, amazing enterprise customers that really saw what mattered most was at the very beginning, which was You know, some people call us open source slack, but what it really is, it's a collaborates, a collaboration platform for real Time Dev ops and it release. For people who are regulated, it's gonna offer flexibility and on Prem deployment and a lot of security and customization. So that's kind of we started and get lab is we kind of started Farley. We started following get labs footsteps and you'll find today with get lab is we're we're bundled with the omnibus. So all you have to do is put what your own would you like matter most on one. Get lab reconfigure and europe running. >>Yeah, I love that. That story would love you to tease out a little bit when you hear you know, open source. You know, communications and secure might not be things that people would necessarily all put together. So help us understand a little bit the underlying architecture. This isn't just, you know, isn't messaging it, Z how is it different from things that people would be familiar with? >>Yeah, that's a great question. So how do you get more secure with open source products? And the one thing look at, I'll just give you one example. Is mobility right? So, in mobile today, if you're pushing them, if you're setting a push notification to an Iowa, sir. An android device, It has a route through, like Google or Android. Right? And whatever app that you're using to send those notifications they're going to see you're going to see your notifications. They have to, right? So you just get encryption all that stuff in order to send to Google and Andrew, you have to send it on encrypted. And you know these applications are not there, not yours. They're owned by another organization. So how do you make that private how to make it secure? So with open source communication, you get the source code. It's an extreme case like we have you know, perhaps you can views, and it's really simple in turnkey. But in the if you want to go in the full privacy, most security you have the full source code. APS. You have the full source code to the system, including what pushes the messages to your APS, and you can compiling with your own certificates. And you can set up a system where you actually have complete privacy and no third party can actually get your information. And why enterprises in many cases want that extreme privacy is because when you're doing incident response and you have information about a vulnerability or breach that could really upset many, many critical systems. If that information leaked out, you really can't. Many people don't want ever to touch 1/3 party. So that's one example of how open source lets you have that privacy and security, because you because you control everything >>all right, what we threw a little bit the speeds and feeds. How many employees do you have? How many did you share? How many customers you have, where you are with funding? >>So where we are funding is, you know, last year we announced a 20 million Siri's A and A 50 million Siri's be who went from about 40 folks the beginning the aired about 100 a t end of the year. We got over 1000 people that contribute to matter most, and what you'll find is what you'll find is every sort of get lab on the bus installations. Gonna have a matter most is gonna have the ability to sort of turn on matter most so very broad reach. It's sort of like one step away. There's lots of customers. You can see it. Get lab commit that are running matter. Most get lab together, so customers are going to include Hey, there's the I T K and Agriculture that's got six times faster deployments running. Get lab in Madame's together, you've got world line. It's got 3000 people in the system, so you've got a lot of so we're growing really quickly. And there's a lot of opportunity working with Get lab to bring get lab into mobile into sort of real times. Dev up scenarios. >>Definitely One of the themes we hear the at the show is that get labs really enabling the remote workforce, especially when you talk about the developers. It sounds like that's very much in line with what matters most is doing. >>Absolutely. Madam Mrs Moat. First, I don't actually know. We're probably in 20 plus countries, and it's it's a remote team. So we use use matter most to collaborate, and we use videoconferencing and issue tracking across a bunch of different systems. And, yeah, it's just it's remote. First, it's how it's how we work. It's very natural. >>Yeah, it just give us a little bit of the inside. How do you make sure, as a CEO that you, you know, have the culture and getting everyone on the same page when many of them, you know, you're not seeing them regularly? Some of them you've probably never met in person, so >>that's a great question. So how do you sort of maintain that culture 11? The concert that get lips pioneered is a continent boring solutions, and it's something that we've taken on as well. What's the most boring solution to preserve culture and to scale? And it's really do what get labs doing right? So get love's hand, looked up. Get lab dot com. We've got handbook that matter most dot com. It's really writing down all the things that how we operate, what our culture is and what are values are so that every person that onboard is gonna get the same experience, right? And then what happens is people think that if you're building, you're gonna have stronger culture because, you know, sort of like, you know, absorbing things. What actually happens is it's this little broken telephone and starts echoing out, and it's opposed to going one source of truth. It's everyone's interpretation. We have a handbook and you're forced to write things down. It's a very unnatural act, and when you force people to write things down, then you get that consistency and every we can go to a source of truth and say, like, This is the way we operate. >>2019 was an interesting year for open source. There were certain companies that were changing their models as toe how they do things. You started it open source to be able to get, you know, direct feedback. But how do you position and talk to people about you know, the role of open source on still being ableto have a business around that >>so open source is, I think there's a generation of open source cos there's three ways you can really make money from open source, right? You can host software, you can provide support, and service is where you can do licensing, which is an open core model. When you see his categories of companies like allowed, you see categories like elastic like Hash corporate Terra Form involved with Get Lab that have chosen the open core model. And this is really becoming sort of a standard on what we do is we fall that standard, and we know that it supports public companies and supports companies with hyper growth like get Lab. So it's a very it's becoming a model that I'm actually quite familiar to the market, and what we see is this this sort of generation, this sort of movement of okay, there was operating systems Windows Circle. Now there's now there's more servers running Lennix than Windows Server. On Azure, you seen virtual ization technology. You've seen databases all sort of go the open source way and we see that it's a natural progression of collaboration. So it's really like we believe collaboration will go the open source way we believe leading the way to do that is through open core because you can generate a sustainable, scalable business that's going to give enterprises the confidence to invest in the right platform. >>All right, in what's on deck for matter most in 2020. >>It's really we would definitely want to work with. Get lab a lot more. We really want to go from this concept of concurrent Dev ops that get labs really champion to say Real time de Bob's. So we've got Dev ops in the world that's taking months and weeks of cycle times. And bring that down to minutes. We want to take you know, all your processes that take hours and take it down to seconds. So what really people, developers air sort of clamoring for a lot is like, Well, how do we get these if I'm regulated if I have a lot of customization needs? If I'm on premise, if I'm in a private network, how do I get to mobile? How do I get quicker interactions on? We really want to support that with instant response with deficit cock use cases and with really having a complete solution that could go from all your infrastructure in your data center, too. You know, that really important person walking through the airport. And that's that's how you speed cycle times and make Deb sec cops available anywhere. And you do it securely and in do it privately. >>All right, thanks so much for meeting with us. And great to hear about matter most. >>Well, thank you. Still >>all right. Be sure to check out the cube dot net for all the coverage that we will have throughout 2020 I'm still minimum. And thanks for watching the cue.

Published Date : Jan 14 2020

SUMMARY :

Get lab commit 2020 Brought to you by get lab. Nice to meet you. Thanks for having me. When you get the founders, we go back to a little bit of the why. So all you have to do is put what your own would you like matter most on one. That story would love you to tease out a little bit when you hear that stuff in order to send to Google and Andrew, you have to send it on encrypted. How many customers you have, where you are with funding? So where we are funding is, you know, last year we announced a 20 million Siri's A and A 50 million remote workforce, especially when you talk about the developers. So we use use matter most to collaborate, and we use videoconferencing you know, you're not seeing them regularly? people to write things down, then you get that consistency and every we can go to a source of truth and say, But how do you position and talk to people about you know, to do that is through open core because you can generate a sustainable, scalable business that's We want to take you know, all your processes that take hours and take it down And great to hear about matter most. Well, thank you. Be sure to check out the cube dot net for all the coverage that we will have throughout 2020

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Param Kahlon, UiPath | Microsoft Ignite 2019


 

>>live from Orlando, Florida It's the cue covering Microsoft Ignite Brought to you by Cohee City. Welcome >>back, everyone to the cubes Live coverage of Microsoft IC night here at the Orange County Convention Center in Orlando, Florida I'm your host, Rebecca Night, along with my co host Stew Minutemen were joined by Parham Cologne. He is the chief product officer at you. I path. Thank you so much for coming on the Cube. >>Thank you so much for >>coming back on the cute. >>Thank you. >>So I I was just a u IE path with you in Vegas a couple of weeks ago and the U AI Path tagline is a robot for every employee Microsoft tagline is employing empowering every employee to be a technologist, empowering citizen developers. Does it strike you that do the two missions are are similar in their way? >>That's that's absolutely right. I think we have so much in common their companies together on I think we're working very closely together and not just our technology, but also in what we're trying to achieve, which is to make people achieve more in amplifying human achievement is a core mission of our company and very excited that Microsoft so shares the same emission. >>Yeah, it really does connect with Mace onto this morning. Talked about that 61% of job openings for developers air outside the tech sector. And of course, you AI path is really trying to help. But this is productivity overall, with everything you're doing, >>absolutely, and productivity's where we focus our technology primarily on. In fact, a lot of focus is around. How do we actually get people to do more with less time so they can have more time to do the things that they could do with the creative parts of their time, as opposed to doing a Monday in part? So, yeah, productivity's is really important to us. The company. That's what we think about every day. >>Could you bring us inside the relationship with Microsoft and you? I passed? >>Yeah, so we're deeply partner that Microsoft's and today one we've most of our technology is built on Microsoft's stack on dot net miran. Our databases all run on sequel server or cloud service runs on Microsoft Azure. So we are very deeply partner to be health Microsoft Bill. A lot of a I service is around document extraction. The forms recognize her with one of the first customers that we work together with Microsoft and Chevron on so very deep partnership with Microsoft. Okay, >>so let me ask you a question. Actually, as a customer of Microsoft, you know what? Why, why everything built on Microsoft from, you know, the dot net through the infrastructure of the service. What, what? Why did you bypass choose Microsoft? >>I think it made a lot of sense. Microsoft's focus on productivity Microsoft's focus on enabling developers do stuff quickly on it also helped a lot of the founders, myself included, came through with Microsoft to be a lot of experience with Microsoft's. I think part of that helped as well. >>Does it help or hurt when you are then pitching your service? Is that that it is that it is a much more Microsoft focused company, >>So I think we've grown over the years to actually have a much broader ecosystem, so we have more than 500 partners now we work with Google. Google is a customer, it's an investor. It's also very deep partner. A lot of very I service is we're welding on it with Google were be partnered with AWS as well. So I think we're working with all the way our customers are today. But I think we're still have a very close relationship with Microsoft, given our agitated given where we started. >>Yeah, I actually I I went to the passport event last year and had not realized how deep that connection was with Microsoft. I see you. I path across all the clouds. So there's a little mention of our p A. That this morning in the keynote theme, the power automate solution coming out from Microsoft. Of course, everyone seems tohave an R p A. Out there, you know all the big software houses out there. Tell us what this means in the marketplace. >>Yes, Listen, our P a is a very fast growing market. Is the fastest growing enterprise category today, And when you grow so fast, it's good for the business but also attracts attention, I think getting somebody like Microsoft to sort of say that we're in it as well. Only help sort of solidify the foundation, solidify the category and brings a lot more, you know, credibility to this category. So I think we're excited to have Microsoft here as well. >>And in terms of a CZ, you were saying to companies that are very much focused on workplace productivity, employee collaboration, and being able to be more creative with the time that you have. How much is that cultural alignment? How much does that help your partnership? >>I think it helps a partnership a lot. So you know, when we, for example, of when you meet with the office team, they think deeply about helping people do more with last time. You know, we think about the same things as well. So if you notice some of the newer products that we've launched our very deeply integrated into office, in fact to do a lot of inspiration from products like Excel to be able to say business people that are able to, you know, do some very sophisticated, complex business models and excel should be able to do similar stuff with their products as well. So we continue to work with Microsoft and across collaboration across the steams, anything in general, our message. We have a close relationship with Microsoft, So when Microsoft bring this into opportunities and it closes, it actually retired Dakota for Microsoft Sellers as well. So I think all of that alignment really helps. >>I would love to hear you know what? What? Joint customers. You know what brings customers to you? I path at a show here. What? What are some of the key drivers for their discussions that you're having this week? >>Yeah. I mean, we've got you know, through through the years, we've got over 5000 customers that work with us large enterprises in a very large banks to companies like Chevron. Chevron in particular, is one of those customers. You know, that's a very, very deep customer of Microsoft, but also a very strong customer of ours and a specific use case at my at Chevron. Chevron wanted to extract data from their oil field service reports. They were getting more than 1000 oil. Regular reports coming in every day with about 300 pages for average. For report on. Somebody had to manly go in and physically read those reports. Put him into that s a P system so that you could predict if there was a pretty prevent amendments appear that was acquired, you know, working together with Microsoft, we were able to take service that Microsoft was building an A. I called forums recognize ER and take it to pre bid on Alfa with customers so that Chevron is now able to have all of those reports read by you. I path robots and automatically punch it into, you know, the SNP preventive maintenance applications so that you can actually ship the engineer on side before you know that something happened to the old Greg. So I think that's a pretty cool a scenario. >>Another's another similarity between AI Path and you, AI Path and Microsoft is this customer obsession. And this is something that you talked a lot about at your path forward. This spending time with customers, learning how they would use our p A and then also thinking, thinking ahead of them and in terms of how they could use our p A. How do you work with customers and Microsoft together in partnership in terms of how do you find out exactly what their needs are and the joint solutions you could provide? >>Yeah, and then that's a really good question. Microsoft has been very obsessed with, you know, driving customer obsession and all parts of the organization we culturally have a really deep obsession about working closely with customers. And I think so that Microsoft has empty sea, meet the customer sessions around around the world on We were close living Microsoft to make sure that our technology can be showcased by Microsoft people in those empty see sessions so that when customers come in, they able to not only see Microsoft technology, but also our technology. And if they're interested, then our sales teams work elaborately together to make sure we can, you know, have a joint session than planning and working with customers. >>So I had a chat earlier this year with your CMO Bobbi Patrick talking about how a I and r p a go together. You on the product? So will I. I be able to allow our p A to get into more complex configuration, give us where we are and you know what? What's what's new in that space? >>Yeah, No, absolutely. So like the first wave of our p A was all about taking sort of structured processes, you know, deluding data from excel sheets, reading data for maybe eyes and be able to process it in different systems now in the humans don't always work with that. 10% of what >>we do >>on a daily basis, a structure, data right, spreadsheets and stuff, 90% of what we d'oh reading spread shades, extracting information from papers responding Thio. You know Chad conversations. All of that unstructured information can now be processed by AI algorithms to be able to extract the intent off the chat conversation to be to extract the data. That's in that unstructured document that we just received to be able to use computer vision to detect what is on the computer screen so that you're able to detect that control, whether rendered the browser or renders in a window start to application of that. So I brings the possibility to automate a lot more complex processes within the organization, you know, mimicking sort of MME. Or human like behavior. So the robots are not just doing the numbers and structured data but be able to process unstructured information. It's >>well, well, the way I help it all, trying to understand, what can I automate? >>Absolutely. And that's the other piece off being able to use process, understanding capability. So what we've done is we've built capability that's able to follow human activity logs and how people are using systems, but also how the databases air getting updated by different applications and be able to mind that information to understand how work is getting done and the enterprise and be able to understand what are the scenarios and possibilities for automating mawr business processes that's hold onto the key benefits of how a I and process mining can be can be applied to the context of the R P. A. >>There's so many product announcements today. On the main stage is an 87 page book that we that we were sent from the Microsoft calms team. What is it? What's the most exciting things you've seen here today? >>I think I'm really excited about some of the innovation that Microsoft is doing in the analytic stock to be able to report on the, you know, the data warehouse, but also big data together and one stack. I think that's really powerful. That is something that our customers have have be very interested in, because robots process structure log, but also in structure logs. I'm also excited about some of the eye investments that Microsoft is making, I think some of the eye capabilities and are really coming to practical use. A lot of companies tuck Brody I For a long time. We've applied a I practically in our technology, but I think a lot more technology is now available for us to be used in our products. >>Okay, parm. There's a recent acquisition process. Gold was. The company could tell us a little bit about that. What what? What are the plans for that >>absolutely process Goal is a company that's basically all in Germany and nine home and in bed. Ireland. On this is the company that was focused on process, understanding of process. Mining's essentially, what they had was that connectors a different line of business applications and be able to sit and study logs of how work was getting done over long periods of time. So what happened is if you went to a line of business owner and he asked them, What is your process for procure to pay look like, in order to cash look like chances out, they'll draw you a straight line. That's a haze with the processes, However, when you look at how work is getting done, it's typically not a straight line. And depending on how many variations you're looking at, you can get up to, like, you know, 15 or 20 different variations, the same process being done. So what process gold does is identifies. What are the different ways in which processes air getting done? Identify where the bottlenecks exist in the process, right? How long is the step one? How long is the time? But we step two and step three, right? Is that taking 25% of what the total time is? And is there a way to optimize that process by eliminating that bottleneck? And once you've optimized the process, it also gives you the ability to go automate that optimized process right? You don't want to automate a process that is sub optimal. You want to go understand the process, see how work is getting done, optimized the bottlenecks and eliminate the bottlenecks, optimize the process and then go out of made that and process go. It really helps us sort of cater to that need, which is go automate. You know, the best possible way to optimize the process >>in terms of Microsoft's use of things like a I and ML And now we have not really talked a lot about ML here. I mean, it was mentioned on the main stage, but not a lot. How? What? What do you think the future holds in terms of Microsoft in the next 5 to 10 years? >>Yeah. I mean, I think I see Microsoft investing a lot in data and really being able Thio get all kinds of data because ML is useful only after it's able to reason over tons of data. And Microsoft is in a rightfully investing and the data repositories in stores so that it has the ability to store that data to process that data. And once that's got the data on the data assets over it, then it's able to go Korea the algorithms that can reason over data on and create that stuff. And I think that's really exciting because Microsoft has a lot of the horsepower to be able to not only store that data process that data efficiently said can be used in machine learning. And I >>hope our um thank you so much for coming on the Cube. It was a pleasure talking to you. >>Thank you. Pleasure to have you here. Thank you very much. >>I'm Rebecca Knight. First to minimum. Stay tuned for more of the cubes. Live coverage of Microsoft ignite.

Published Date : Nov 5 2019

SUMMARY :

covering Microsoft Ignite Brought to you by Cohee City. Thank you so much for coming on So I I was just a u IE path with you in Vegas a couple of weeks ago and the U AI Path tagline I think we have so much in common their companies together on I think of job openings for developers air outside the tech sector. so they can have more time to do the things that they could do with the creative parts of their time, The forms recognize her with one of the first customers that we work Actually, as a customer of Microsoft, you know what? I think part of that helped as well. A lot of very I service is we're welding on it with Google were be partnered with AWS as well. Out there, you know all the big software houses out there. brings a lot more, you know, credibility to this category. employee collaboration, and being able to be more creative with the time that you have. to be able to say business people that are able to, you know, I would love to hear you know what? prevent amendments appear that was acquired, you know, working together with Microsoft, And this is something that you talked a lot about at your path forward. sure we can, you know, have a joint session than planning and working with customers. give us where we are and you know what? sort of structured processes, you know, deluding data from excel sheets, So I brings the possibility to automate is getting done and the enterprise and be able to understand what are the scenarios and possibilities On the main stage is an 87 page book that we that we be able to report on the, you know, the data warehouse, What are the plans for that in order to cash look like chances out, they'll draw you a straight line. What do you think the future holds in terms of Microsoft in the next 5 to 10 years? And once that's got the data on the data hope our um thank you so much for coming on the Cube. Pleasure to have you here. First to minimum.

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Barbara Hallmans, HPE | Microsoft Ignite 2019


 

>>live from Orlando, Florida It's the cue covering Microsoft Ignite Brought to you by Cho He City Welcome >>back, everyone to the Cubes Live coverage of Microsoft IC Night. 26,000 people were here. The cube, the middle of the show floor. It's an exciting time. I'm your host. Rebecca Night, along with my co host, Stew Minutemen. We're joined by Barbara Homans. She is the director. Global ecosystem strategy and micro ecosystem lead at HP Thank you so much for coming on the Cube direct from Munich. Yes, Rebecca. Glad to be here. So you have You have two Rolls Global Ecosystem Strategy and Michael Microsoft's ecosystem lead. Explain how those work and how they there is synergy between those two roles. Yeah, I mean, I started >>off with the Microsoft role, but what we figured out is that actually, the world is much bigger than just one alliance, and that's why we call ourselves the Ecosystem. So it's all about driving alliances from different partner speed as I speed Eyes V's or also smaller partners in different segments and build a whole ecosystem play. That's what I'm attempting to do. >>So how do HB and Microsoft worked together. So we've >>seen partnering for 30 years strong, strong relationship with Microsoft and really nice to see. Also today, you know some of the H p e solutions on stage and even deepening our partnership. We have several areas. Probably 34 I can talk about in the next few minutes on how we work together with Microsoft specifically. >>Yeah. So? So Barbara, You know, I think most of us remember back, you know, early if you're talking about windows and office and you know HP here what's now part of HP Inc? Not sure. As many people know about all of the places that H p e Partners, obviously on the server side, it makes sense. But Azure is something. And the Azure arc announcement Help us understand, you know, Azure stack and beyond. Where? HP. Ethan with Microsoft on the Enterprise side. >>Perfect. Absolutely. We have still in Microsoft. Oh, am business where we have actually service attached with licenses. That's not going away rights. We absolutely. It's a strong business class. We work very closely around sequel with Microsoft, and that's also worried this whole azure arc announcement fits in. But it's more than just a sequel right with this as your arc. For me, it's a announcement around deepening relationships. Both. We're interested in a hybrid strategy. I really like Thio here from Satya today. How important hybrid is for Microsoft and this announcement as your ark. That's in public preview now, right? Well, give somewhat details on that. So we'd love to work with customers on that we actually our part of the public review and if anyone is interested, love to hear from customers. Please come to me, Barbara Holman's and we'll hook you up and get into the program. It's really about the hybrid piece, right that we both worked >>in Barbara H. P. E. If my understanding plays on both sides of it, it's not just in the data center with some gear there, but as you said, there's a sequel. The application side, you know, hybrid HP, you know, plays across the board, >>Indeed, So I don't know if you know about HB is actually a expert MSP partner for Azure. We got that last year. We're very proud of what I think we're one of 50 world by its partners. That also means we can actually offer Manage Service's Migration Service is helping people to move to an azure based clout. And that actually came partially because off our position off CTP Cloud Technology Partners, but also read pixie in the UK, and there are no old part off our point. Next service is group, and so as such, we have numerous customers were actually helped into the public cloud. Help them to find the right place. Because if you don't know if you've seen the video from Eric Poodle, that was part of the announcement today as well around as your ark, this is all about finding the right mix off your applications, and this is where we work together and a perfect fit. >>What are some of the biggest challenges you're seeing from your cut from your customers in terms of how you might, how Azure Arc might be the solution for them >>so as your ark? It's hard to say at this >>stage, because I just really don't work for Michael >>Self. So, yeah, we have to ask these people. But again, what I understand division is really that way will be able to manage hybrid environments in a in a better way, and again, this is what HP You know, we have a lot off our tour, of course, but we also announce that our hardware, all of that, will be available as a service within the next two for years. So we're moving in that direction in addition to Azure. And I think this will help customers to take adventures in the end. But it's hard to say Right, So you on this. This is very new. At this stage, the odds are right >>and this is a Microsoft show, not on HP show, but I I read somewhere that you had done a talk. Fear no cloud with H. P m. Our company's afraid. I mean, how would you describe the atmosphere with the companies that you work with? I worked >>in the cloud space, but for the last 10 years or longer, you know, it was on different parts off the industry there and from the early adoption. Really. People looking into you know, should I trust my data in this specific with this cloud provider or which applications am I gonna move? And I think today people have lost the fear a little bit, but they still don't know what to put where and there's applications, you do not want to move in a cloud. There's others that you for your specific company, you don't want to move, and another company may do that. And that's what we're trying to help them, right? So don't you don't have to fear the cloud you can. Actually, we can help you to adopt it at your pace in your way and so that you take most of the advantage out of it. >>But Barbara would love to hear any color you could give from the joint HP, EA and Microsoft customers very much. The announcement today feels like it completely. It's an update on the hybrid message, but A B and Microsoft have been working together on solutions like Azure Stack for a number of years. So what? What's working well today? What do you think you know? This will mean down the road a CZ. Some of these solutions start start to mature even further. >>Maybe moving to another area that HB and Microsoft worked very well together is around the modern workplace practice, and in there we just had a really nice win with Portia thing, actually in Austria, but planning to roll this out no further than that, and h b E's team has helped them to move from the current applicator from the current environment. Thio up two dates. Microsoft 3 65 Environment There's em OD in the UK and it's fast twice if I can talk about M. O D on stage here and they said yes, another customer that we should help to move to a Microsoft 3 65 environment. So there's numerous customers that trust HP with Microsoft in moving their their information to the to the clouds. Yeah, that's one example Asha Stack we have. You know, there's several customers that hard won about ashes. Takis. Difficult to talk about the customers because a lot of them are in the government sector on. So you know, there's a few that we can talk about, but they're mostly service providers, but the really big names, unfortunately, we can talk about because of the conference shit Confidentiality. Yeah, >>trust is one of the things that we keep hearing so much of it about at this conference. Satya Nadella talked about it on the main stage this morning in terms of the relationship that you have and HP standing in the technology world. How do you feel trust with customers? And how do you make sure you are maintaining that? That bond of trust and also the reputation of being a trustworthy partner? >>Yeah, I think I love you know, I love Saturdays, Point on trust because that actually makes the difference between you. Just deliver hardware and you walk away. And this is probably coming back to Azure stack Hop, as it's called now, right? You know, we've been told actually by Microsoft that we've accomplished with the customers from a delivery from a You know, we don't just walk away and say Good luck with the equipment you're on your own really helped them thio and make sure it's working for them. So for me, that's the key that you can come back to a customer afterwards and the customer will actually have you in your office again. >>Well, Barbara, I think back for most of my career what one of the hallmarks of an H. P e solution Was that the turnkey offering we know from, you know, ordering through delivery through, you know, up and running. HP has been streamlining that you know, I think back my entire career cloud has been not necessarily the simplest solutions out there. So maybe give us directionally. How does HPD partner with Microsoft on dhe your customers toe make? I would easier as WeII go through this journey >>S O s aside. Whereas your expert MSP partner a such we have done several of course trainings with Microsoft. We make sure that our people are educated on it way have, you know, with red pixy in the UK it's now part of point next, but I love to say the name because people really associate still with this a specific, strong and trustworthy team. You really build up a very good practice with Microsoft. There's, you know, local deal clinics where we really work in the specific deal. Steal by deal on how we can make it better for the customer. So a lot off local engagement. But for me, that all happens in country. Write me at a global level. I can only help them and steered a little bit. But that's also for me trust. It's a person to person relationship that happens in country. >>And would you say there are big differences country to country in terms of how willingly trust you and and and then how long it takes to build that relationship. >>So I'm gonna get in >>trouble now with some of the country. >>No, I you know the >>somewhere, even your CEO. >>You know, it's no, I mean you and I personally lift in Canada for a while, and so for me, it's some people are harder, you know, you need to get to know them. But then trust is even deeper then some of the others. But I have to say, it's all we're I mean, we're, I would say, from all those who look at h p were really a global company, right? And from this goes from Japan, Thio South Pacific too. You know, many countries in Asia will be very successful with ashes, stack specifically and always in Europe, the Middle East, all the way to North America, South America. So, I mean, that's the nice thing about HPD, I would say for the customers as well that they really get a global view on DA, a global company that can trust. >>So you're here, Ed ignite from Germany. What are the kinds of conversations you're having. And what do you think you're gonna take back with you when you go back to the office next week? So the other piece >>and we have ah, quite big. Both hear it at the event, right? We have a very nice edge line 8000 with us, which is kind of a ruggedized us or a smaller version. It's kindof almost my hand back, kind of to carry along, which has caught a lot of interest from the customers. So just standing there, watching the customers, asking, What is it? Can you tell me more about it? Rest is, you know, I love the bus and I love the actually part of the Microsoft Advisory Council for inspired, which is the partner event, right? But I love the bus to see here what's what's going on and always like to see how other people what they do, what they what they do at these events and then just Microsoft. I think it's wonderful, wonderful company. The inspiration. The story today was just into end a great story with great customer stories as well. So she does to the Microsoft team. Well done. >>Congratulations. Your gear was highlighted in the keynote this morning, so I'm sure that's driving a lot of traffic through for people Thio CC the latest. >>I would >>hope Superdome flex was there and then the actual stick. Both of them were there. So we worked hard for that. Thank you, Michael Self, for giving us the opportunity to be present and the keynote today. Well, >>thank you so much for coming on the Cube. It was a pleasure having you on Barbara. >>Thank you, Rebecca. Thank you. Stupid. >>I'm Rebecca Knight. First to minimum. Stay tuned for more of cubes. Live coverage of Microsoft ignite.

Published Date : Nov 4 2019

SUMMARY :

So you have You have two Rolls Global Ecosystem Strategy and Michael Microsoft's ecosystem off with the Microsoft role, but what we figured out is that actually, the world is much bigger than So how do HB and Microsoft worked together. Also today, you know some of the H p e solutions on stage And the Azure arc announcement Help us understand, you know, Azure stack and beyond. It's really about the hybrid piece, right that we both worked it's not just in the data center with some gear there, but as you said, there's a sequel. Indeed, So I don't know if you know about HB is actually a expert MSP partner for Azure. it's hard to say Right, So you on this. I mean, how would you describe the atmosphere with the in the cloud space, but for the last 10 years or longer, you know, it was on different parts But Barbara would love to hear any color you could give from the joint HP, on. So you know, there's a few that we can talk about, but they're mostly about it on the main stage this morning in terms of the relationship that you have and HP So for me, that's the key that you can come back to a customer afterwards that you know, I think back my entire career cloud has been not it way have, you know, with red pixy in the UK it's now And would you say there are big differences country to country in terms of how willingly me, it's some people are harder, you know, you need to get to know them. And what do you think you're gonna take back with you when you go back to the office next week? But I love the bus to see here what's a lot of traffic through for people Thio CC the latest. So we worked hard for that. thank you so much for coming on the Cube. Thank you, Rebecca. First to minimum.

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Satya Nadella Keynote Analysis | Microsoft Ignite 2019


 

>>Live from Orlando, Florida It's the cue covering Microsoft Ignite Brought to you by Cohee City. >>Hello, everyone. And welcome to the Cubes live coverage of Microsoft Ignite. We're kicking off three days of live coverage here at the Orange County Civic Center Convention Center. Sorry, I'm your host. Rebecca Knight coasting along side of stew Minutemen. Do we have so much to cover? So many new products? So many new strategies. New Emphasis Head knew new buzzwords, tech intensity and democratization. Uh, you were here. You were in the hub. You heard Satya Nadella live on the main stage. I'd like to just get your initial impressions and initial thoughts of of his keynote, and we're gonna dig into all of >>them. Rebecca, it's great to be here second year doing it with you here. Your background, really on business. Productivity. Really enjoyed doing this one within you. Chew said Walter Wall. Three days of covered The place is just buzzing with activity. 26,000 in attendance for a show that's been called soft night for I think it's been about six years. It was tech head back in the day we talked about last year, you know, this was originally, you know, the windows and office. You know, administrators show and has really matured over time. Trust was a big topic of conversation. And you know what? With my general thing, they rearrange some of the logistics of it. I actually, you know, usually I'm sitting with the press and the analyst upfront. Actually, you know, when in the shoes of the attending here, which meant I stood in our for almost two hours waiting to be one of the 3000 out of 26,000 to go get a seat and communication was a little bit weird and we kind of move in. But I did get a nice seat. Such intel was up on front. I thought they covered a lot of ground and it ran well, logistically. For those of us that were watching from the main stage, I heard remotely, you know, as sometimes happens, you know, Internet or things that there could be some calendars. It is with all of these cloud shows that we go to you just get this barrage of so many different things, everything from you know, really interesting as your arc, which we're gonna spend a bunch of time talking about through all of the latest. Aye. Aye. And the power things that they're going on all the way down through dynamics and teams and devices and EJ and on DDE down to the browser and the search engine. So so many different things. You know, Microsoft, Of course. You know, one of the store words in technology, but clearly laying out Ah, lot of announcements, books worth of you work of all of the announcement that go out there. And you know, general, take that I get for most people is they definitely are impressed so far. And they're gonna spend all week digging in tow, learn more, >>So we're gonna We're gonna dig in right now. But But I also just want to say that setting the scene doll, this is October 25th. Microsoft was given the jet, announced it was announced it was given the jet I contract. This was a big surprise. And this is Microsoft, which is a distant number two to AWS. Did Sathya seem on a high from that still or what is your impression? >>Unless I missed it, I didn't catch anything about it. Absolutely. I've talked to some people around the show, Talk to somebody appears in the media and analyst community. That air talking about it absolutely was a big surprise. Anybody that's interested in this go check out John. For years written down on this, David Lantz has done a lot of analysis. We've been looking at this quite a bit. Amazon really had one this deal, and it went through courts and Oracle, you know, pushed against really hard to try to make for the Amazon, did it. General Mattis writes about it in his book that I think you came out recently, You know, from the president down to make sure that Amazon did not get this politics entry. The high level is it's $10 billion over 10 years, but when you look into it, number one is the minimum purchase. In the first years only like a 1,000,000. It's expected to be more like 202 150 million in the 1st 2 years, but it is a big deal. Microsoft really spent a lot of time the last couple of years going deeper into public sector, making sure they've got the governance and the compliance sergeant is Kino talked about the 54 azure regions and what they're doing. They're still work that Microsoft needs to do. They don't have the Level six security yet which Amazon does that They've been given less than a year to get that, to make sure that they can fulfill this. But a lot of pieces and there will be lots of other government contracts, but lots of intrigue there. I think it goes back to thing we mentioned trust. Can the government trust that Microsoft will allow them to do all they need to do? There's a lot of office 3 65 in the government. And, of course, Microsoft does. This other thing. There's a bunch of in the government is they use Oracle. We know that Oracle and Amazon are still butting heads. You don't expect to see Oracle on Amazon, you know, shaking hands on stage any time soon. At Oracle OpenWorld This year you saw Oracle allowing their solution to run on Azure in friendly licensing terms because you can run Oracle on AWS. But oracles gonna do everything you can to make sure that the licensing terms her onerous in that environment, they want you to do it on their infrastructure or on their environment and really opening up to Azure. Now, the government contrast that they can run it there. And for me, that trust resident. When I talk to the partner ecosystem, there definitely is some concern about Amazon's power in the marketplace and what they will do. Amazon, to their credit, has a big ecosystem there. Marketplace is phenomenal and they are open and give customers choice. But obviously, just like if you serve on amazon dot com, if it's a Amazon Basics or Amazon provider solution, they're probably going toe move that them in that way. Every company does this for, you know, Google makes sure that they optimize for their ads and everything like that. Microsoft in the past was known for optimizing their licensing revenue. Today they're more trusted. They're more open. I think Santa leaves that on the from the top. But you know so many things that they need to dig into. So Jet I not something I'd expect to spend a lot of time on this week, But thank you for bringing it up happily undertone. Because what the moral of the stories today cloud is AWS and Azure are the clear leaders. Yes, AWS still has a sizable lead. A measure is slowly eating into that lead. But as a as a user, as an enterprise, as any company out there, you can't be wrong by choosing either of those solutions. And one of Microsoft's embracing is that multi cloud environment going back to art will talk about how do I live in that multi cloud world? Eight of us still leads with their hybrid solution and use eight of us don't use other clouds. Azure is more embracing of a multi cloud world. >>So so let's talk about that now. But I just in terms of the trust at a time where there is such deep and tremendous skepticism, a big tech in government right now, the trust really is a crucial element. We're gonna We're gonna talk about that today with a lot of our guests two developments that you're most interested in. And I really want to dig into here as your ark. We're gonna start azure Arkin Power platform. But as your brand new today, uh, your thoughts, your impressions? >>Yes. So, as your ark, I can automate update with my policies across any environment, not just azure. So where I look at this and say, OK, do I manage azure with this? Absolutely. It's got kubernetes in it, so I should be able to move things around if need be. My my data center. In what? I'm putting their all of the azure stack and EJ hub all of these azure pieces in my data center. Can I manage that with us? Of course. The question is, what about if I'm using Google? Service is if I'm using A W S service is in the demo that they ran. They showed 80 was and said, Oh, we can manage that I said, That's great that they can. But will customers actually do that? There's a certain skill set. There's no way a program for it. And of course, AWS has its tooling that everybody uses their. So we've been trying to get that single pane of glass of, you know, for more than my entire career. And the techies I talked to is that pane of glass is nothing but P a. I n is the joke we always make. So it is great that they've done this by the way it's on Lee in Tech preview right now, so it's great that they have this. We've been saying for years that Microsoft, if you talk about hybrid, has the lead when you talk about thought, leadership and solutions. But really, that hybrid solution is azure and data center, and I've got my APs that live everywhere. So 03 65 or in my data center in there. What we're really hearing here is a comprehensive reimagining of hybrid, as we've been talking about it more recently is I really blur the lines between my data center, the public cloud and even the edge. So it's great to see Microsoft do this. I got a lot of friends that are at the V M World Europe Show in Barcelona this week. We've been talking about this in the V M where environment for last couple of years of the VM, where on AWS via where on Azure V M wear on Google, Oracle, IBM and more. So it's great that Microsoft has stepped up here. In some ways. It makes me really think how I thought about Microsoft because Microsoft has been, in my mind a leader and hybrid and realizing that they need to really, really make a significant change to the portfolio. To really deliver on the promise of hybrid and multi My definition of when we will have a true multi con solution is when the value that extract from the system is greater than the sum of the parts. And absolutely that's not where we are today. Microsoft has a lot of pieces. Absolutely. They have a right to be one of the leaders pulling those pieces together. And really, it is a place where you see Microsoft and IBM, where partnering, but also all going to be that leader in the management of my cloud native environment. And we're gonna spend a lot of time this week talking to the developers because that's another area that sought to spend a lot of time. Those two point 6,000,000 citizen developers, as he calls them. I'm sure you must have really loved Rebecca. 61% of job openings for developers are outside of the tech sector. >>Well, exactly, and that is that is such a huge point and that's what Sathya said. That's always been our sweet spot wear for the citizen developers and we want to democratize computing. We want to make sure that you can bring your best self to work and be your most productive self to work in. So many of the tools that they have introduced today are all about creativity, collaboration, time management, productivity, individual time productivity as well as team productivity. So there's a lot of exciting developments today. Let's talk about power platform. Speaking of the parts and pieces What what does it do? What most interests you and excites you about power platform >>boy. So you know, first, the last thing. The citizen developers. It's funny when most people do, you know, where do I start? And I started to excel. And of course, Microsoft is probably the company that most people I'm old enough now that I remember, you know, using the spreadsheets before Excel was the leader that it was there. But the power platform, The thing I've been looking at is way were here a year ago. There was no power platform. Did we talk a lot about a I Absolutely. We talk about data warehousing and business intelligence and all of these things. So I'm trying to understand how much of This is just the new umbrella. Platt, the new umbrella messaging around it and how much there's new products. I talked to a couple people that dig in straight here. I talked to a couple of Microsoft Mbps. Which way? There are lots of them here. I haven't mentioned it, Rebecca already. But the community at the show is excellent. It is welcoming. It is engaging. Diversity is front and center at this show and Microsoft Great kudos for that because it ties into that citizen developers. But when you talk about the power platform, it's about enabling the citizen developers. So a few announcements in their power automate is really there are p a solution. We've got power virtual agents, which is understanding natural language and conversations. Such actually did a cute little thing. He went toe like universal and fought the demi Gorgon from stranger things. Stranger things, fan. I thought it was really cute and everything. But, he explained, he's like, Okay, here's you know it's understanding my name and saying, Get back to me. It's understanding the movements that I'm doing and turning that into what what's happening so way. Understand that we're still relatively early into gaining the full benefits out of a I hear. But there's a lot of tooling, and from what the people I've talked to is the power platform absolutely is much more than just a rebranding. There are acquisitions that have come in. There are software launches and you know, Microsoft in the agile, continuously shipping code mode that everybody is in these days, you know, is going through a lot of veneration. So I believe that you know that the platform was announced back in the spring, and something that I've seen with Microsoft and many companies like Cisco, that air going heavily of software, a platform of software, actually could be a unifying factor forcing function between all of these groups. So rather than saying, Oh my gosh, Microsoft, you've got, you know, 1000 different software packages that I would by no, no, that's not the way you think about it. You know, they don't come on a CD or disk anymore. Instead, it's there's something that I plug into on it, cloud enabled. It's able to be, you know, purchase interruptible model. So we've got number of guests that that power platform absolutely is. You know, hearing good things in the ecosystem and absolutely, you know, you know, it is a strength of Microsoft when you talk about the leverage and use of data in a business environment, on is their legacy. >>And this is a company that is going from strength to strength right now, really firing on all four senators cylinders, azure office, 3 65 windows. We haven't talked about fortnight and the other gaming elements here, but in terms of, um, usage issues, I know there were There were a couple of hiccups last week. >>Yeah, so you know, outages or something. People are definitely worried about the cloud. There was reported last week that there was some availability and performance issues. They were throttling things back. They were saying you couldn't scale and we're like, Wait, you know, infinite compute, infinite storage on demand. That's what we need. And from some of the things I heard from the community, the gaming platforms actually were impacting this and actually gaming that run across both AWS and azure. So it definitely is a little bit of a red flag. You know, your azure, your your your microsoft, and you want to talk about that you are a leader in the face. You can trust them. We're gonna keep you going. Well, you know, cos have spent decades making sure that their data centers have the up time and reliability that we need. You know, when I talk to the big cloud providers, they have some of the same conversation we were having back in the infrastructure world, You know, 15 years ago about data availability and data loss, You know? D u D E l date on availability and data loss. It was a four letter word. You can't have it. You would have war rooms and make for the things you know. Don't go down so little bit of a red flag especially, you know, will there be any contesting of the government deal? You don't want something sitting there saying Oh, hey, wait. I have a critical you know d o d operation. That needs to happen. Wait, We can't speak out when we need it. You know that. That's a no No. >>Right. Exactly. Well, this is these air, all the topics we're going to get into and then some over the next three days, it's gonna be an action packed show. I'm looking forward to it. A lot of great guests to thanks >>so much. I can't wait. I >>hope you'll stay tuned for more of the cubes. Live coverage of Microsoft IC night coming up in just a little bit.

Published Date : Nov 4 2019

SUMMARY :

Microsoft Ignite Brought to you by Cohee City. You heard Satya Nadella live on the main stage. I heard remotely, you know, as sometimes happens, you know, Internet or things that But But I also just want to say that setting the scene doll, You don't expect to see Oracle on Amazon, you know, shaking hands on stage any time soon. But I just in terms of the trust at a time where there is such deep and tremendous I got a lot of friends that are at the V M World Europe Show So many of the tools that they have introduced today are all about creativity, It's able to be, you know, purchase interruptible model. And this is a company that is going from strength to strength right now, really firing on all four senators I have a critical you know d o d operation. A lot of great guests to thanks I can't wait. Live coverage of Microsoft IC night coming up in just a little bit.

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Satish Ramachandran and Michal Iluz, Nutanix | Nutanix .NEXT EU 2019


 

>>live from Copenhagen, Denmark. It's the Q covering Nutanix dot next 2019. Brought to you by Nutanix >>Welcome back, everyone to the cubes Live coverage of Nutanix dot Next I'm your host Rebecca Knight alongside my co host Stew Minutemen. We have two guests for this segment we have. Mika will lose. She's the art director for Nutanix Thank you so much for coming on the show. >>Thank you for inviting me >>And we have Satish Ramachandran, Global head of design at Nutanix Thank you so much for coming on. So it's always so much fun to talk to really creative people, particularly in this technology world. I want to start the conversation by asking Michael first where you go for inspiration and who do you talk to? What he read? What kinds of things do you look at to inspire you to and then bring them back to your job here in Nutanix. So I strongly >>believe that inspiration come from everywhere. No matter where you go is an architecture or you go to the supermarket and you look on packaging or you read a book and you think about images or even just social media. And there is so much variety of different opinion and different cultures to get inspired from. Even from this conference, we took inspiration from Copenhagen, the city, and from Swiss design or from California and divide in the mid century. I put, like not in construction, but like architecture. Er, um, we created this really Sundwall the supreme the best day ever. And I was actually reading a book with my kids, the diary of a wimpy kid. And I was like, Okay, you know what? We can make something really fun out of it. We can take like a page from a diary and create Sabrina Best day, something like that. >>It was truly everywhere. >>It's really every. >>How about Yusa? Tish >>men? It's two parts, actually. I think one is the inspiration when it comes to the aesthetics of design. So to a large degree, I'm a huge fan off minimalism, everything from Japanese paintings, for example, where with two or three strokes, you have a stark on the water. The Bauhaus movement clean, elegant lines very minimal to the point, and even the Scandinavian architecture, for example, is quite minimalistic and very clean. So that is one angle on what we strive to do in terms off getting to minimal, clean, simple. But in the other portion of inspiration is actually comes from empathy because, you know, it's the you know, I care deeply about the human condition, even pre Nutanix sort of teenage angst that never left me right. And ah, so in a sense, is a lot of empathy. Toe what people are going through in terms of technology, how they're using it. How can we make their lives easier? How can we bring about some joys in their life and to a large degree, the secretary working? You know, I t, um, has bean sort of underserved design wise for many years on de. So there's a lot of inspiration that comes in the form of motivation in order to do something for people there. >>Well, yes, it's a teacher, I'm wondering, can help connect the dots with us. I think of minimalism and obviously ties to this simplicity Nutanix and remember in the early days, talking Nutanix to make something truly simple from a technology standpoint usually has a lot of work, and we've been talking to the executive team about, you know, in this multi cloud, highly disperse. Tear it even harder today. So how does some of those core design principles make their way into into Nutanix is world. >>You want me to talk about the process? You know, I >>think >>the process is quite straightforward. I mean, you start with understanding the space, understanding the experience that exists in the space. You don't start with the feature or the product. That's the first thing you start with the people. So you started with a very human centric manner on. Okay, What are they trying to do? What are they trying to achieve and how do you get them in the simplest possible manner to do that? So we have this thing that we use called intentional our design, which is one off our design principles. Very. How do you get someone who has an intention to fulfill their intention with the least amount of effort? And the effort in the middle is what we label less friction constantly. So we talk about trying to become friction less and so on. So the process for that is you start with the person what they're trying to get done, and >>from there you actually >>work all the Muslims in the organization. So design, basically at that point takes on the role of a facilitator by bringing in, you know, engineering product management design itself together and all in service off the user to create an experience, right? So it starts with, you know, formulating the requirements together with engineering and product management. It's address it, then converging on these things by creating prototypes than testing these things with users and so on and then figuring out really what is essential, what can be thrown out and how to keep it really simple. And that's how we build product, basically. >>So that's so. As you said, it starts with this point of empathy, and that is this collaborative process between the engineers and the artists and design team. How would you say that design is more part of the Nutanix philosophy, just rather than the simple, simple, easy, elegant products itself but the entire company? How would you say it's it's built into the philosophy? I actually think this is >>why Nutanix is so unique in our space because we don't just look at the technology we looking at a whole package of design and technology, the left brain and the right brain together. And it comes from our leadership because, dear, it is the great advocator for design. He's really believing in the importance of it, not just a pretty rap on something, but it's something that is meaningful and and really able to provide a full experience for our customers. >>Yeah, meet me how maybe I love to get you both of your commentary. There's a new AH advertising campaign that was launched. The video was in the keynote yesterday. >>It >>all together now it is very colorful, and it is very diverse and at the same time, even, you know, I'm a technology guy. I will often roll my eyes when I see a certain advertising, but to articulate to the world, it's like, Okay, how does my database and multi cloud and all these things play together? Well, way we anthropomorphized though those technology pieces into people on dhe. You've got photos that you can do there, so bring us inside a little bit as to how that you helped the messaging eso some, you know, pretty complex pieces underneath. >>Yes, we're very excited about this campaign. I have to tell you. We worked very hard to conceptualize it and bring it out to the world. And we were very excited to be able to share it here. That next the thinking behind it. Waas, you know I to world is complex and here in Nutanix, we really try to offer a simple way to remove this complexity. So what is a better way than just take those I t concept and business an application manners and personalize them and make them fun. And when you think about Public Cloud, what do you mean? What does it mean to you? How do you envision it when you think about a database? Do you think about the strongman that carrying the cylinder and you >>make it a >>campaign Maur You humanize it, you make it accessible to people and you make it fun And this is what we're trying to do We're trying to delight. Our customers were trying to empower them to be able to do their business in a better way, and that was our goals provide simplicity, choice and delights. >>And as you said, it's it's this ample anthropomorphizing of this. If you've a database where a person what would go with the database person look like it's the cloud Where Human? Yes, exactly. And it just I think they just >>make make it fun and you make it unique and you create something that is different in our scene. And nothing, That's what we're trying to do. >>How do you work together with the engineers? I mean, I know you said. You gather in a room and you are thinking about the end user. How does the customer experience this? But how do artists and engineers communicate? I mean, is that Is that ever a challenge or >>not? Really? No, not really. Actually, it's, Ah, it's a three legged stool. Basically, there's ah, and you know, if you put marketing in there as well for the awareness piece, which precludes anything that we you know the customer uses, it actually becomes a four legged stool. But in terms of building product, it's a three legged stool, which is product management, and they're trying to figure out what is the product market fit, and that's what they bring to the table. The engineer's coming and as we're dreaming up stuff, they're thinking, Is this stuff buildable or not? You know these guys dreaming way too much, right? And so it is a colonization. So and I think that's the crucible in which the best creativity actually comes out. It's not designing isolation where, you know, design dreams up something and the rest of the folks build it. It really isn't that so. We are, actually, in a sense, the way I see it, we have the glue and we formed the Crucible for the colonization. And and in that, you know, good things come out. >>So we hear you are in Denmark, which is design savvy, fashion forward, food obsessed and eyes cultivating that sense of well being in comfort and coziness. What kinds of things are you going to take with you from this conference itself? What are you seeing? What's interesting to you? And how are you gonna bring that back to Nutanix? >>Honestly, for me, I think it's just the warmth of the people in the community in here. They were so invasive and and and kind. And we got a chance to work with a lot of people when we were building this conference. And and to me it's all about the human connection and I think this is something that I will definitely carry with me when we go back to Nutanix. And we were trying to think about our next dock next conference. And you know how we can bring some of that too there as >>well? Yeah, it's to teach anything on dot next Copenhagen, and you know, you're from Berlin, so you're in Europe and get gets a different, you know, cultural input. I >>think they're still. I think >>there is still some stuff. I think around the accessibility mainly for me, like the hotel we're staying. And, you know, first thing I noticed was, you know, that's bringing on, you know, when you have to open the refrigerator, for example, or the closet door And it, I mean, that first thought was like, you know, they have already designed in the accessibility. And then I liberate that back to product, and I think you know how we doing on accessibility. And of course, you know, everything around you here is pretty inspiring in terms of architecture and so on and so forth. So that's a gimme, really. And you see that a lot of it in Germany so that it isn't as much new, but in terms of the conference, it's very heartening that will come this fire. You know, I don't know. Miami many years ago, which is my first conference, you know, we were like all of 600 people, and now we are 4500 here. So in a sense, it's very heartening. And people seem to embrace the, you know, the vision that we're putting foot. Yeah, you know, around convergence off many, many things. >>How deeply technical are both of you? Um, I understand. >>I understand the technology. I understand the struggle. I understand what we're trying to achieve is a company. It doesn't mean I can go and do a demo on stage, but I think it's important to understand the technology of the company that you work for in order to represent it truly and in order to convey the message that we're trying to tell because we are a storyteller. That's what we do. We take the message and the technology, and we bring it out to our customers. So it's important. >>I'm a dyed in the wool engineer s o. I was I mean, my cases where I was an engineer for a fleet to the kids. You know, you take running engineering teams, that kind of stuff. And then I stumbled upon design. So I have a very deep understanding off engineering and what it takes to build stuff. But I have another side of me which is generally around. Empathy, experiences, you know, human interaction, human behavior. What makes people take what frustrates them, those kinds of things. So for me that we design has beena synthesis off many off my interests, and that's why I fell in love with it and have stuck around. >>One of the biggest issues in Silicon Valley and in the technology industry at large is is the skills and the right people the talent gap? How much of an issue is that for the design teams within these technology companies? Because you are looking for so many different skills people who can grasp the technology but then also have this more creative spark Innis to them to how hard is it to find the right people? I think it's a little bit >>of a challenge, but I think we're very fortunate to have amazing teams that understand technology and design in the connection between them. So I know I feel very fortunate with the people I get to work with. Their very there are amazing. Yeah. >>I mean, it was hard in the beginning when we when Nutanix was 150 people or something on the brown. Nobody knew. So then it was very hard to find the right people and to also simplified the vision and to sell it. I still remember spending with every new hire. I would be the first guy they would talk to. And I spent two years in two hours on a whiteboard, talking of taking borders, a technology problem on translating it into an experiential problem. And speaking to really this is very hard to design for and that's where the challenge lies, right? But what a period of time we have successfully built a brand which is a Nutanix design brand. And we have done a ton of things that I'm actually very proud off establishing relationships with universities, even on the social media, having a website, having a proper blawg, various things. When Now we are recognized in the enterprise space as a place for designers to go and work. And there is a certain combination. I figured out where which makes for a good designer in the space. Because if you take people with too little off a technology background, then the ramp up is very high. S o. If you typically you find somebody who's got done some amount of technology than the prior company or in school. And there are people like that. There are plenty of them. And then they moved on to design. And that seems to be the right mix because they can understand the empathize both on the technology side and also on the design side of things. And that makes for the right combination. >>And it's not >>too bad to find people. >>And I think >>technology can be talked. But I think passion and carrying is that part of it is hard to find >>be innate skills. Yeah, exactly. Great. Well, Miguel and McHale and Satish thank you so much for coming on the Cuba and fun and enlightening a conversation. Thank you so >>much. It's great to be here. Thank you so much. >>Thank you, guys. >>I'm Rebecca Knight for stew Minutemen. Stay tuned for more of the cubes. Live coverage of Nutanix dot Next

Published Date : Oct 10 2019

SUMMARY :

Brought to you by Nutanix She's the art director for Nutanix Thank you so much for coming on the show. And we have Satish Ramachandran, Global head of design at Nutanix Thank you so much for coming And I was like, Okay, you know what? because, you know, it's the you know, I care deeply about the human condition, even pre Nutanix you know, in this multi cloud, highly disperse. So the process for that is you start with the person what they're trying takes on the role of a facilitator by bringing in, you know, engineering product management How would you say it's it's built into the philosophy? just look at the technology we looking at a whole package of design and technology, Yeah, meet me how maybe I love to get you both of your commentary. helped the messaging eso some, you know, pretty complex pieces underneath. And when you think about Public Cloud, to people and you make it fun And this is what we're trying to do We're trying to delight. And as you said, it's it's this ample anthropomorphizing of this. make make it fun and you make it unique and you create something that is different in our I mean, I know you said. And and in that, you know, So we hear you are in Denmark, which is design savvy, fashion forward, And you know how we can bring some of that too there as and get gets a different, you know, cultural input. I think I liberate that back to product, and I think you know how we doing on accessibility. I understand. of the company that you work for in order to represent it truly and in order to convey the message Empathy, experiences, you know, So I know I feel very fortunate with the people I get to work with. And that seems to be the right mix because they can understand the empathize both on the technology But I think passion and carrying is that thank you so much for coming on the Cuba and fun and enlightening a conversation. Thank you so much. Live coverage of Nutanix dot Next

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Phoummala Schmitt, Microsoft | VTUG Summer Slam 2019


 

>> I'm Stew Minutemen, and this is a special on the ground at the 16th annual end final, The Tugs Summer Slam. We're here in Maine and happy to welcome back to the program. A Cube alumni punishment. Who is a senior cloud advocate with Microsoft but very active member in the communities here. One of the keynote speakers of Viet Formula. So great to see you. >> Thank you for having me. >> And you are representing. We've got the lobster fest tonight, one of your lobster dresses on. I hear even there might be a costume change before this evening. >> There will be a costume change with lobsters and clams. Yeah, I'm a big lobster fans. >> Well, you were definitely on point with Coach her there, and you were right in the mix. You know, love the keynote themes this morning. I think Josh Astral did it well, he said, you know, hey, how many people here? You know, I t operations and like most, the audit And how many years have you been doing it? And it was like one year to year and the over 10 was most of this audience. And of course, we know there's a lot of change going on this industry. But you know, cos and individual careers don't necessarily keep up. So, you know, >> you're a >> little bit about you know, what you've been working on. You know what you see in the communities out there? >> I mean, you're you're definitely right. Cos are struggling to keep up their staff. It's it's tough. There's so much technology out there, you don't know where to begin. So what I've been doing this past year is just helping the community get up to speed, helping them figure out what they want to dio because there's the cloud. What do you want to do in the cloud? Here's some options. I mean, they're just I speak to so many people. They're like, we hear about this as your thing, But what can I do in azure? You know, where can I go learn? And it's it's all good stuff. So that's pretty much my past years. Here's you could dio How can I help you get to your ultimate goal? Just knowing Maur and leveling up? >> Yeah, so you know, I think back to you know, when I was learning it in college, it was getting together with a group of people is one of the best ways to learn who had been through the class or who could you help work through? This virtual ization community was one that worked well together. Groups were ones where people would get together. They'd all right. Blog's about it on. You know, Cloud has been a bit of a transition, so you know what's the same? What's different about Cloud? Then say what we've seen in the virtualization communities. >> So Cloud is fearful. People fear their jobs because they feel like, OK, the cloud is gonna take away my job because now I don't got the manager's infrastructure. And you know what? That's not entirely true. You're still gonna need people the manage, these systems. You're still gonna need people to manage the applications, so one has to govern it. Someone's gotta click the buttons. Yes, it's not on your premises data center, but there's still machine out there running because survivalist doesn't mean there's no servers. So we have to dispel that. Believe for that myth that you won't have a job >> if you go to the cloud. >> Yes, there's some organizations that have reduced some workforce, but it's me. They're still jobs out there. And there's actually more jobs. Cloud related jobs, security focus, a compliance focus that deal with the cloud because, you know, if you look at the headlines now, each day, I'm gonna swear there's always somebody having a data breach there, being fined for doing something not correct with their data. And so there's their jobs out there. So are, you know, the I t staff. The IittIe operation space are so sad mints it's taking up here out. And here's what you could do with it. >> Yeah, yeah, you bring up some great points there. We understand. Look, there are changes happen in John. If you think you can go with the same skill set that you were doing years ago, you probably need to update That being said, there's nobody that I talked to that said, Hey, if I could give you an extra hour or an extra day in the week, do you have other things that you, after working? Absolutely. You brought up security. Is that something that needs more of our attention? And it's not all going to be robots and automation taking care of it. People plus machines need to work together, and therefore there's a lot of ramp. It is early days for all of us in this. So what can I learn? How can I make sure that I'm value for my organization and ultimately, you know, have a longevity in my career? >> Another thing that I've been finding in, what speaking with people is that they just don't have the time. They're like, I'm just so busy at work Where were, you know, with downsized and we're expected to do more with less. I totally get that. I've been in their shoes, but ultimately your career, you own that the company you work for does not own your career. So it's up to you to make that effort to just learn a little bit more. It goes a long way, and I'm seeing a trend now with some I t professionals. They're getting it. They're like, You know what? Yeah, we need to step up. We need to figure out what to do next, because technology is moving so fast, and if we don't keep up, we won't. We won't have jobs. You know you're going to be outdated. It's got it's got to keep moving. Um, you know, Josh is key Note. Perfect. Matzke Newt. >> Perfect >> Technology is constantly evolving. So you, as the IittIe professional we must evolve to. We must evolve with our technologies. You know, it's it's a circle. >> Yeah, You could bring us a great points, You understand? There are only so many hours in the day. And yes, there needs to be some work life balance. But you know what? We need to take control of where we're going and what we're learning. If I just get kind of stuck in my same old way, you're building that rut for yourself as opposed to breaking yourself way. I want to give you a final word. You know, what tips >> do you give people? >> How do they make sure they kind of break out of their existing, you know, environments? And you know, some areas that they might be able to easily in a start understanding what options are available for them in the future. >> The Internet? That's that's easy way M s learned. We've got learning portals for, you know, professionals that go out test things. We've got different labs. There's plenty of blog's out. There's user groups out there, you know, go out to your local user. Groups meet up with people, go the conferences. And I know they cost money, but there's free ones out there. Network linked in find. Find a good network, and it just it just expands from there. And social media, you know, there's a lot through social media between lengthen and whether you could do so much and learn so much from other >> people. Yeah, you bring up some great points. We've talked to you with some of the big shows, like a V M World or a Microsoft ignite. And not everybody can afford the time or the money to do those. But there's meet ups in your local environment. There are user groups usually that can do that. So, you know, reach out and find your committed or online. There is just so many environment. Lots >> of four lots of forms are so much out there and, you know, reach out to me on Twitter. I've exchanged Goddess. I'll point you to the right. >> Absolutely. In Pamela, Thank you so much. You could help introduce our community thio lots of different people. So exchange goddess Twitter. Of course, I'm at Stew on Twitter and we're here from the V tug Summer Slam 2019. Be sure to check out the cute done that for all of the events were gonna be a CZ. Well, as if you do the search, you can actually find some of the historical interviews that we've done with guests like Camilla and many more. I'm still minimum as always. Thanks for >> watching the cue.

Published Date : Jul 22 2019

SUMMARY :

So great to see you. And you are representing. There will be a costume change with lobsters and clams. But you know, cos and individual careers don't necessarily keep up. You know what you see in the communities out there? Here's you could dio How can I help you get to your ultimate goal? Yeah, so you know, I think back to you know, when I was learning it in college, it was getting together with a group of And you know what? And here's what you could do with it. you know, have a longevity in my career? They're like, I'm just so busy at work Where were, you know, with downsized You know, it's it's a circle. But you know what? And you know, some areas that they might be able to easily in a start understanding And social media, you know, there's a lot through social media between lengthen and whether So, you know, reach out and find your committed or online. of four lots of forms are so much out there and, you know, reach out to me on Twitter. Well, as if you do the search, you can actually find some of the historical interviews that we've

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Matt Kozloski, Winslow Technology Group | WTG Transform 2019


 

>> from Boston, Massachusetts. It's the queue covering W T. G transformed 2019 by Winslow Technology Group. >> Hi. I'm Stew Minutemen. And this is the Cuban W. T. G. Transformed 2019 here home game in Boston, Massachusetts, our third year. The event happened a Welcome back to the program. Second time on the program in less than a year. Matt Kozlowski, Who's the vice president? Professional services, Winslow Technology Group. Thanks so much for joining. Thank you. Alright, uh, second tie I've had on the program, but first vest and cufflinks you like today. So, you know, showing your own individual style for, >> like, the Ted talk. Look, >> Absolutely. So we will keep this under 18 minutes. Okay? Probably be more like about 12 theirs and no slide. But you tell us a story of change and inspiration. Uh, you know, in all seriousness there what? I actually want to hear the story of change that we're seeing inside of Winslow attack. So, um, you know, question I asked, You know, some of your peers in the company is, you know, if I thought about Winslow attack, you know, just a couple of years ago, it's like, Oh, hey, great deal, partner. No, the pellet side, you know, picking up the servers and some of the other pieces. Yeah, Here, you bring it on Brook board on board. You know, professional services security. Uh, you know, tell us a little bit about you know what? What were you doing since last time we caught up? >> Sure. So if you think about years ago where we had not just winslow but like bars as a whole came from it was, like, way sell boxes and we sell things. And now we're transitioning where people are using cloud or the hybrid cloud models. And they're actually using software in infrastructure as services and way need, like professional services and consulting to help people on that journey. That's like the simplified version of it. >> Yeah, and just, you know, I want to play something back for you and see if it resonates with you. You know, if I go back, you know, let's say 5 to 10 years ago, it was, you know, we get the boxes and the bar gets it, and they've got to spend a lot of work to configure it and do all the pieces. And, you know, that kind of day. One roll out when we talked about OK, how many months from when the equipment got to the bar versus when we're up and running? When we rolled out converged infrastructure, hyper converged infrastructure and all this cloudy stuff, it actually shifted things backwards. Now, before it gets there, there's a lot of work that either the customer or the partner with the customer needs to do so. It shifted it because once it gets on site, well, there's less wiring and cabling. You configuration I need to do. But it just shifted where that engagement service happened. It did not eliminated that what you're saying? >> Yeah, so there's a lot in terms of like planning. I mean, even, like integration work that we do ahead of time. >> I would say things that have changed even over the last, like three or four years is like the complexity of everything is gone up like we're trying to simplify it. We're simplifying maybe the delivery of it and users. But behind the scenes, certainly it's It's more complicated, I would say, than than ever. >> Yeah, you know it. We're no longer just, you know, let's lock the door and Hafiz of Security and put the firewall in place. Right now, it's like, Oh, well, it's micro segmentation in all the places and my application spread out across. You know how many locations, how many services from and therefore write everything has become a little bit >> more and more >> complicated, eh? So how do we make sure we stay secure in 2019? >> So I think there's a couple areas they're so first is, like maintaining that same kind of sense of securing people, infrastructure and things along those lines that we've kind of been doing for a while now that your basic like firewalls and even vulnerability assessments and things like that. But I think over the last couple years and this as we move to like more of like distributed workforce, like people working from home, people working remotely, finding like the right people, there's gonna be more of a focus on like and point protection and, like protecting users at, like the end point >> or the mobile level on them than ever before. >> Um, >> a lot of talking the keynote this morning, amount cloud. Yeah, and you said, you know, where does that put things so, you know, give us from your standpoint. You know, obviously services were hugely important piece of it, you know, a CZ the box. And the location becomes a little bit less important, despite the fact that even when you have things like server list, we know that there's ultimately hardware sure runs underneath it somewhere. You know, what were those Winslow play today and in the future? >> Okay, so I'm gonna give you two kind of conflicting answers to that. So the 1st 1 is, if you look at reasons why people don't go to the cloud, it's there not comfortable in the security of it. I'll say in like the my like, real world, not in the academic or statistical version of it. One of the reasons people do go to the cloud is for security, right? Look a like a lot of health care organizations are goingto like cloud based electronic medical record systems. I feel like that in some ways has insulated or shifted >> some of the burden of the risk and keeping those systems secure to the provider that's hosting them. >> Which is probably better for us, his patients, right, And for the health >> care providers in general. In that case, >> yeah. You know, one of the things we know is that what you need to do as user is you can't just keep doing things the old way because your competition will move faster. Right? And we know from a security standpoint, my friends that aren't even security is like you need to be able to move fast. One of the great things about the cloud is you know, if I'm running on Azure eight of us Hey, that latticed latest patch in that security vulnerability did that get rolled out? Well, I'm not responsible. Yes, they absolutely right. I didn't have to wait for that roll out, you know? So So there's that piece of it. So you know, just how do I keep up obtained? I need to, as as user, do some updates, and therefore, I'm not saying everything goes in the public cloud, but how do I make sure that it's not? Oh, I update my software every two years, or it's I need to make sure that I'm closing those gaps and vulnerabilities of taking advantage of words. I >> think there's going to be like a shift in changing from like normal. CIS admits they're thinking about like patching Windows and patching Lennox and operating systems. But, like once we move information to the cloud and you think about it, more is like information security. So now data is in the cloud. I'm not patching the system's anymore because we'll just assume that, you know, eight of us Microsoft. They're doing a great job with that. But like once data say is in one drive like how my governing, like where that data's going, who's accessing it, who it's being shared with, how it's being backed up things along those lines. It's just a different mindset that people need to adopt, you know, in relation to securing information, not systems. All right, >> man, I'm trying to figure we gotta replace Patch Tuesday with some celebration or some battering event where we can try to tackle some of the some of these new challenges there, You know? What does that mean to some of the changing roles that you're seeing in the customers, though? I guess here here went to attack. You know, I was talking to Arctic wolf in a typical customer, you know, doesn't have their whole security team that runs 24 7 That's where your partner with that. So you know, we're just security fit in. The organization has said, If it was a large enterprise, you know, it's a four level discussion. You know you've got your sea. So where somebody like that, what does the typical kind of mid to small sized company security team look? >> Yeah, it looks like I'm gonna partner with someone. Or that's what it should look like because, like even if companies have like a managed provider, that's doing like patch management and things along those lines, there's something to be said for having like 1/3 party in another party party, like as your security partner, Because if the people that air like doing the patching, they're probably doing a great job at it. But, like you might not want them being the ones also doing like your vulnerability assessments. It's good to have, like different parties in there, So I feel like for smaller medium businesses, it's getting comfortable partnering on and using like professional services. Frankly, Tio to do that. All >> right, so it's really interest Matt next week. Actually, Amazon is holding a cloud security show here in Boston called Reinforced. So, uh, you know, Boston seems an interesting place, You know, the arse. A conference has always been out in San Francisco. Give us kind of the state of security here in the area. >> Okay, so I think I have a unique perspective on this because I'm not from the area. Like I'm from Connecticut. So I come up here. >> You really most people in the United States would be like Connecticut is a suburb of Austin. You know where you are? Yeah, that's that's the one you need to know. Where we are. You on the Yankees Red Sox line that goes down the middle of the state, right? Right around Hartford. >> Yeah, are are like, claim to fame is being in between both city. So yes, um, way do see, though, like Boston emerging as, like, a regional tech hub, if not like the tech hub of the East Coast. Frankly, so I feel like why not have it here? Like, why wouldn't we have it here? Compared to everywhere else? Like there's so many tech companies, and this just doesn't feel like a tech hub of the region's. >> Okay, Well, you know I'm all in favor of things where I could take the trainer drive to rather than have to fly around the president. Huge is part of you Give a session here on Talked about some branch somewhere Give give us so some of the key takeaways and thanks for the audience that they should be thinking about. >> So So in that session, I kind of invented a completely fictional account of a ransomware attack on a hospital. It was Bill on real world scenarios that I just kind of, like merged together. So I would say up front things that I would say that were important to talk about and that we're, you know, cyber security awareness training. I'm making sure people you know are understand. Like the risks involved with female security advance like modern and point protection. We kind of touched on that a little earlier. So, like older, signature based detection is just not not really effective anymore. Um, having a good tamper proof backup strategy is important, too. So let's say, like, systems get ransomware it. Everything's encrypted, like you need a way to restore that data without necessarily paying the ransom on DH like tamperproof backups >> are are the way to do that. Really? So >> all right, that I want to give you the final word. Uh, w t g transform 2019 gives a little inside some of the customers you're talking to. Some of the top of mine, diffuse or any. I don't work >> for me. A lot of the top mine issues around security seriously, but also like modernizing People's Data Center so that delivering on the hybrid cloud message of like installing hardware and software that not just provides, like data storage services on Prem but could do a lot of cloud tearing >> cloud archiving. Also >> because last, we really appreciate the updates. Thank you. Money for Sarah. We're all initiated. I want to thank our audience here. We've had a full day here. Got to talk to some of the users, some of the partners and, of course, our host for the event. Winslow Technology Group. Scott Winslow and the team. Great to see the growth. Always love to be able to dig in with the users and what's happening locally for myself, stupid. And want to thank the whole team here at the Cube for helping us to be ableto support these events and be sure to check out the cute dot net. You could do some searches there. You could find all the guests here and see previously what they've been talking about. See what future events were going out and dig their archive and is always if you have any questions, feel free to reach out myself, the rest of the team and always a pleasure to be able to share with you and thank you for watching.

Published Date : Jun 21 2019

SUMMARY :

It's the queue covering W So, you know, showing your own individual style for, like, the Ted talk. No, the pellet side, you know, picking up the servers and some of the other pieces. That's like the simplified version of it. You know, if I go back, you know, let's say 5 to 10 years ago, it was, Yeah, so there's a lot in terms of like planning. We're simplifying maybe the delivery of We're no longer just, you know, let's lock the door and Hafiz of Security and put like the end point a little bit less important, despite the fact that even when you have things like server list, One of the reasons people do go to the cloud is for security, In that case, You know, one of the things we know is that what you need to do I'm not patching the system's anymore because we'll just assume that, you know, eight of us Microsoft. You know, I was talking to Arctic wolf in a typical customer, you know, doesn't have their whole security But, like you might not want them being the ones also doing like your vulnerability assessments. So, uh, you know, So I come up here. Yeah, that's that's the one you if not like the tech hub of the East Coast. Okay, Well, you know I'm all in favor of things where I could take the trainer drive to rather you know, cyber security awareness training. are are the way to do that. all right, that I want to give you the final word. but also like modernizing People's Data Center so that delivering on the hybrid cloud message of the rest of the team and always a pleasure to be able to share with you and thank you for watching.

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Joe Batista, Dell Technologies | WTG Transform 2019


 

>> Boston, Massachusetts. It's the queue covering W T G transformed 2019 Accio by Winslow Technology Group. >> Hi, I'm Stew Minutemen And this is the Cubes. Third year at W. T. G. Transform 2019 which is the Window Technologies Group, Their user conference. Longtime compelling customer, of course. Compelling, bought by Del del Body M. C. So it's now the deli emcee user event and to help me kick off a day of content where we're gonna be talking. Toa some of the W T G executive some of their customers and some of their partners is first time guests on the program. Joe Batista, Who's a Creek and easy chief creative, apologised at Del Technologies. Joe Appreciate you making it all the way in from the suburbs to come here to downtown Boston in the shadow of Fenway. >> It was a long haul this morning with no traffic of 5 30 35 minutes in. >> Yeah, a Zeiss safe for the people. Adele. It's about the distant from Boston Towe where we live as it is to go from Austin to Round Rock. So >> there we go, >> you know, similar types of things. So I have to start create apologised. A song. You know, I did a little bit of reading and, you know, having watched Aquino, it's, you know, sparking that creativity. So I love the idea of it. You've had this title for quite a while since before you Riddell just give us a little bit about background of you know what you do, and you know why you're qualified to do it. >> Well, it was quite a fight. It's a fun brand, but literally. It sits at the nexus of business and technology, and my job's simply is to help it re image the business, because now every company's a technology company. So what does that look like? So I get involved Also, it's a really cool problems, opportunities that customers are facing by re imaging it >> well, it's funny that you say re image, because when I did my history, the oldest thing I found some article from the nineties talking about somebody from Polaroid that that title and I was actually talking to some of the young people in the office there, like everybody's using Polaroids. There's these days, it's cool. It's true. They're doing it. So what's old is new again. You know everything come back together. So luckily, you know our industry. I mean, nothing changes, right? You know, it's the same now as it was 10 years ago, 100 years ago. You know, I'll just go into the factory and pumping things out now. >> Still, you know, I've been a referee a long time, and in the old days we had swim lengths, right? You know, you thought about certain vendors. They were in swim lanes. Now, today, with the influx of cash, as I was talking about, and the level of it of even innovation cycle time and how the industry's become more fragmented with lots of products, the complexity index has increased exponentially, and the velocity around that complexity is even more accelerate. So, no, it hasn't gotten easier. It's gotten more difficult. >> Yeah, fascinating. Actually. I just heard a segment on our national public radio station here in Boston talking about that. One of the biggest changes and how people think over the last few decades is we're better at recognizing patterns. Used to be, we could be an expert on something and do our thing, you know. We know the old trope is well, you know. My grandfather, you know, worked at a company for 30 years and did his same thing today. Things are changing constantly. You know, we didn't have, you know, the power of a supercomputer in our pocket, you know, 10 years ago, you know, let alone even older. So, you know, this is a user conference. So you know what air they did do. I mean, if if I understand, if I'm, you know, making a decision today for my business. And oftentimes that decision is something I need to live with for a while. How do I make sure that I'm making the right decisions That's going to keep me, you know, you know, keeping up with the competition and keeping my business moving forward as things constantly change. >> Yeah. So there is no easy answer to that question. There's a couple of thoughts and hasn't said in the presentation. You gotta look at these vectors that impacted trajectory of the thinking. And I love the Peter Drucker coat. Right. If he using yesterday's logic probably gonna get in trouble, you have to rethink the logic. In the example I gave you was the high jumper and how we did high jumping before and after 1960. So? So the question becomes one of those vectors, and I went through some of those vectors to help people think about, Okay, I do. My analysis on technology, that's all good. And, uh, tell technology you got a huge portfolio of technology. But how do you think about the perimeter? About how those things change over depreciation cycle. So is trying to add a little bit more color in there, thought processes. And I got a lot of post questions afterwards and a lot of engagements. So it seemed to resonate with the field. And I'll tell you what. The thing that they like the most was the business conversation off. They're like, you know, we don't do that enough. >> Yeah, right. I mean, you know, when we look at the successful companies today, it is not, You know, we've been talking for years, you know? Does it matter? Is it just a cost center? And it needs to be if it isn't helping the business drive forward and responding to what the business needs, uh, you know, could be replaced. That's where we got. Shadow it. It's It can't be the nowhere the slow needs to be. When the business says we need to go, you know, get on board and drive. I love one of the analogies you used is, you know, in this world of complexity, there's so many things out there, You know, when I've worked with, you know, enterprises and small cos you look at their environments and it's like, Oh my God, it's this Hedorah genius mess, you know? How do we standardize things? How do we make things easier? You had a fun little analogy talking about space. Maybe, maybe. >> Okay, that was good. I always try to use visuals as much as possible. So high, high, high light with challenges. So the challenge was, Oh, actually have it in my pocket. So they pulled this out and basically what it is. If you look at the international space shuttle, that's the only thing that they need to fix anything on Specialist 7/16 inch socket or the millimeter version of it. I can't read. Excited my glasses on to fix anything. So imagine if I had one tool to fix anything that's Nirvana. That's not reality. I have to fatigue. So I need to get to that simplicity. Its glasses law remember, every 25% increase in function shin is 100% increase in complexity. And that's public enemy number one for us. >> All right, so So you hopped on board the Dell family relatively recently, when most people think, Adele, it's well, you know, Delpy sees, you know, talk to my you know, my parents. They're like they know Dell computers. They've used them forever. You're talking most people, you know, Del servant. Like you talked a lot about your presentation software is eating the world. Give give us how you know where Del fits in that software was eating the world picture. >> Well, what I can tell you, though, is I was absolutely amazed when I did my due diligence about all the innovation that happens in this company. Phenomenal not only about the hardware but the soft. And I think actually, Jeff said it best. I think we have more software engineers now that we have heart hardware engineers. So the pivots there, we're pivoting our talent, the software, but it's the innovation that's in this company. And I think I kind of rattled off a couple of statistics by how much we spend the quantity of I p that we have. And I think customers are amazed at that innovation. But the supercharger on is okay. How does the innovation apply to the business mechanics of the company? And what value do you extract from it? And that's where the whole language and conversation usually happens with us. I will tell you, though, I'm really excited that Del Technologies kind of doubling down on business outcomes. They're really trying to change the culture and helping customers understand what the technology >> means. Yeah, one of things that struck me. I've been to this event now for a couple of years, and, you know, there's a lot of product discussion here, you know, when you get down to the channel, it's like, Okay, great. You know, I'm doing a server refresh. I'm looking to things like hyper convert, you know? What am I doing in my network? You know, when you up level things a little bit, You know, when I went to del World, it's like, you know, we hear about the venture, you know, activity that's happening around and things like coyote coming down the pipe. But How does that trickle down to the customers? That talking event here? It's great to talk about innovation, but, you know, I got to run my business. You know what? You know. Where does Del fit in that picture >> for you? Got it? Well, it's a custom you got to do both, right? So this has got to be a shift, because now I have to think differently, right? I know how to do feature analysis and benefit analysis of a point in time product, but what's the periphery of activities that inspecting, impacting that decision? Does that architectures scale? What are the economics around that? So you need to think about all those things. And I think it's just a journey for not only us as a vendor, but also for customers as well. >> Okay, so you're relatively new in today. L I want to ask you You gave a great quote in your presentation from from Jack Welch. Er said if the rate of change outside the company is greater than inside the company, the end is near. >> I would say the post. >> So, you know, explain to us the pace of change inside of del technologies. >> Well, you know, that's That's a That's a big question. I mean, piece of change varies by organization by business unit I really can't comment on your individual business units, but I will say, though there's a definite desire toe. Understand? We're customers interested. He is there. So what's the customer trying to dio? And then how do we satisfy the customer request? It's a matter of fact. I don't know if you know this and it was amazing because that's what the customer the other day, you know, Stevie Awards. Which a customer satisfaction, which we double down on customer satisfaction. We have a customer chief customer officer was Karen, and we just won 15 Stevie Awards, which is about customer satisfaction. So I think there's a slow shift, but there's a real focus on customer Central City. For us, the velocity will get there. But if you put the customer at the center like we do, that's a winning strategy. >> Yeah, well, yeah, we know Karen Kim does quite well, you know, culture and working with customers. You know, quite dio you talked about the portfolio of companies and l We know Del Bhumi quite well. We've done their event in the team were well, and you know, VM wears no slouch in the industry. I've had one of the pleasures of my careers. You know, I started working with him. Where when they were, like, 100 person company. No, watch them grow and pack. El Singer, I think was just named like the number one number two, you know, CEO work for employees by employees from glass doors. So, you know No, no slouch on the the venture family. So congratulations, toe Dale family on all that. >> Thank you very much are exciting. >> Joe Batista. Thank you so much for joining me here at the W T. G. Transformed 2019. Pleasure to catch up with you. Appreciate the opportunity. All right, so we're here with customers, the executives, and digging into all the industry trends. Of course. Check out the cute dot net for where we will be. And, uh, I think it was always for watching the cube

Published Date : Jun 21 2019

SUMMARY :

It's the queue covering W T G Joe Appreciate you making it all the way in from the suburbs Yeah, a Zeiss safe for the people. You know, I did a little bit of reading and, you know, having watched Aquino, So I get involved Also, it's a really cool problems, opportunities that customers So luckily, you know our industry. Still, you know, I've been a referee a long time, and in the old days we had swim lengths, We know the old trope is well, you know. In the example I gave you was the high jumper and how we did I love one of the analogies you used is, you know, If you look at the international space shuttle, that's the only when most people think, Adele, it's well, you know, Delpy sees, you know, talk to my you know, And what value do you extract you know, there's a lot of product discussion here, you know, when you get down to the channel, it's like, Okay, great. So you need to think about all those things. L I want to ask you You gave a great quote the customer the other day, you know, Stevie Awards. El Singer, I think was just named like the number one number two, you know, CEO work for employees Thank you so much for joining me here at the W T. G.

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Peter Sprygada, Red Hat | Cisco Live US 2019


 

>> Live from San Diego, California It's the queue covering Sisqo live US 2019 Tio by Cisco and its ecosystem barters >> Hey, welcome back to the cubes. Coverage of Sisqo Live from San Diego. Sunny San Diego. I'm Lisa Martin with Stew Minutemen today and stew and I are very pleased to welcome to the Cube for the first time. Peter Sprigg gotta distinguished engineer from red Hat. Peter, Welcome. >> Thank you. I'm really excited to be here. >> We're excited to have you here today. I'd like to say Welcome to the sun. Its pretty toasty for in this very cool sales pavilion, which is Ah, very nice. A bright. So we got a lot of bright, but we do have some heat. So you've been with Cisco Cisco? No, actually. >> Was what? Siskel Ugo? >> Two degrees of Kevin Bacon Way where? In this room. Right. You've been with Red Hat since the answerable acquisition. One of the things that was funny that Chuck Robbins mention this morning was this the 30th anniversary of Cisco event with customers and partners. He also mentioned 30 years ago Seinfeld started. So I'm gonna do a Jerry Seinfeld on go digital transformation. What's the deal with that. >> You know, I think that, you know, one of the things that's really exciting and being part of Ansel and actually coming from the network's base. You know, we've had the opportunity to really be out in front of this whole digital transfer station. We've been doing it for you very long time on it's been just It's really been all about a journey on DH. That's really what I think. Earmarks. Really? What answer was all about >> Peter? So another thing. We've been on a journey a long time. That whole automation thing. Yes, we've been talking about that my entire career in the network. So bring us forward. You know, maybe, you know, did not 30 years. But you know what's going on in the last couple of years, That's different about automation, you know, 30 2019. Then we would have talked about, you know, when you first joined. And >> yeah, you know, I think that when I first joined, you know, everything was we were just trying to convince people that this is something you should think about doing you. Now you look around, you see what's going on here, alive and at definite and it's become a whole world unto itself. It's really starting to define its own space and networking, which is really exciting to see because I've been part of this journey really since the get go. And it's just it's really exciting to watch this homeworld start to come together. And people really taken interest in changing really the way that we approached, cooperating in >> person, and I'm glad actually mentioned the definite zone that we're in here. So there's lots of workshops happening right next to us. Hear developers really helping to drive that transformation software a big piece of your world. I'm assuming >> it is. It really is, you know, And I always love to tell the story of, you know, I've got a software development background, but I also have a network operations background watching these two worlds come together. It's so exciting and being out at the forefront, really pushing the envelope off. What we can do from an automation perspective is really been exciting >> so as to mention we're in the definite zone. This definite communities mass it is John Fourier and I had the opportunity to cover definite create back in Mountain View about six or eight weeks ago. I think that number this is Yoo, he mentioned, is 585,000 members, strong looking at Red hat and the spirit of this open source community. Talk to us about sort of the alignment of these communities and how this is helping to drive, not just technology forward, but be able to get that feedback from customers in any industry to drive these emerging technologies into mainstream. >> You know, I think you touched on the key there. It really is all about the customer and the customer's experience. You know, the wonderful thing about open source community is the fact that we can all come together. Vendor supply our customer, you know, consulting team, whoever you are, we all can come together, and it really does become right. We're all better together, and we're all pushing forward and trying. Teo really change the way that we approach how we build design and operate now destruction. >> Peter Peter Wonder if you've got a you know, a customer example. I know sometimes you need to anonymous things are what kind of things are customers Went, went when they're going through this. The outcomes and results that change how their business works, >> you know? So one of the things that and I got one particular customer mind. I can't say who they are, but one particular customer that that we worked a lot of time with him. What >> they were >> able to do is they were actually able. We gave them back the gift of time. That's what we talked about with automation. And what we mean by that is they were able to take a job that used to take them literally weeks to get done, that we could now automate and get it done once a night twice, you know, do it in a single night as opposed to them taking ways to get that job done. That frees them up to doing the more high value work. That networking here's really wanted you and not saddle them with more Monday and stuff. >> So just to follow up on that because, you know, traditionally that's been one of the pieces right is how do you know make my employees mohr efficient? Howto I give them more environment, something that they talked about. The keynote this morning is some of the scale and some of the you know you're dealing with EJ applications and all these environments is even if I had the resource, I probably couldn't keep up with the pace of change. Correct. They're doing so when you start throwing in things like a I and ML on top of those. But there's time to find their way intersect with what you're doing. >> Absolutely, they really are. And it's areas that we're starting to look into a swell. You know, Ansel's been doing this for a long time, but we're starting to see how do we bring some of these other two separate pieces and bring them together underneath this automation umbrella? And really again, we want to drive out that that everyday task out of of the operations Hansel. They can focus on the high value things of evaluating technology and moving things forward for their organizations. >> You say you were able to give that particular customer back the gift of time. I've got everybody breathing on the planet today, wants back the gift of time. But I would love to follow that story down the road because the gift of time has so much potential. Posit did impact all the way up to the C suite. Teo, you know, being able to move resources around to identify new revenue streams, new business nodules, new products, new services expanded into new markets. So that gift of time is transformative. >> Absolutely. Without, without a doubt, it is. And you know what we're seeing and what we're getting feedback from our customers on is that because of that gift of time, they're able to now focus on pushing their businesses forward. Right? And they're starting to solve challenges that have always been on that traditional, ever going task list. Right? That never you never get Teo. And they're really starting to be able to focus on those tasks such that they can start to become more innovative. They become more agile and they focus on their business, not on the active managing technology. >> All right, So, Peter, another another big theme of the show here is multi cloud, something we heard. A lot of red has something. Also, it's this skill set that one of the biggest challenges for customers working behind between those various environment. How sensible helping customers bridge some of those worlds today. >> Well, so you know, obviously, Ansel's not just a network to write. We automate anything and everything. And we like to talk about Ansel as the language of automation and really what it does for organizations. Whether you're looking at at infrastructure, whether you're looking at hybrid Cloud, what we do is we bring a language to the operations team where you get these two separate teams talking in a dialect that they can understand each other. And that's really what Ancel starts to bring your two. Those organizations. >> That internal collaboration. Absolutely. Maybe bridging business folks and folks who not wouldn't normally necessarily be driving towards the same types of solution. Correct? Correct. And it really >> kind of starts. And this is actually how we see Answer will kind of unfolding most organizations, right? It starts in these pockets, and small teams will start to use answerable. And then it just kind of grows and grows and grows. And what we find is all of a sudden, you've got, you know, a cloud Administrator's going out talk to a network engineer, and they can talk through this language of automation instead of trying to figure out how to communicate. They actually become productive immediately. >> OKay, Peter, Some of the big waves coming down the line that we're talking the keynote this morning, You know, five g y 56 You know, just incremental changes, you know, in your world. Or, you know, what will some of these new architectures that they're talking about, you know, have some dramatic impacts? >> Well, they're gonna have huge. In fact, you know, I think you know one of the things That's very interesting. You look at some of these technologies coming down, the coming down the ways now is everything is getting faster. I mean, that's nothing that we've been. You know, anyone who's been a knight for any period of time knows it's always faster, faster, faster. But what it's doing is is it's really motivating us to look at ants one and rethink how we do certain things so that we can keep up with the demand and allow organizations to, you know, meet the demands of their customers in accelerating their time to market. >> Maybe dig into that a little bit more in terms of the customer feedback. How are you guys? How is answerable being able to work with your customers across any industry, get their feedback to really accelerate what you guys are able to then deliver back to the market. What's that feedback loop? Well, I think >> you know, when you think about automation, automation is certainly it's a technology, but it's also very much about how organizations work, right? I like to talk about automation is really more a state of mind, Not so necessarily a state of action. And so therefore, you know, we spend a lot of time with our customers to understand how do they run their business and how Khun Automation become a way that they think about running the organization and really help them move forward. So we spent a lot of time understanding our customers business before we ever get into the bits and bytes of what automation really is. >> Yeah, you mentioned some of those organizational pieces, like the cloud guy in the network guy. What are some of the biggest challenges that you're seeing customers these days, and, you know, how are they helping to, you know, mature the organization to this new modern, multi cloud developer centric? You know, software defined, you know, Buzz, word of the day. >> You know, I think that you know, the biggest challenge that we see every single day with our car? Does Moses. You know, just where to get started, how you get started with. There's so much of it out there. Now it's it's they're looking at, and how do you get started with this? And how do you let this thing take on a life of its own? And so we spent a lot of time just getting them. You 123 steps down the road, get going in the open source and then let it expand from there. And we bring a whole suite of capabilities, then to the customer, whether it's through red at consulting, whether it's you're working through our open source communities to really help them on that journey. >> Wondering customer meetings. Where is this conversation now with respect to automation? Is he talked about giving the gift back of time. That would go all the way up to the C suite. So much potential there. Are you still having the conversation with more? The technical folks are where the lines of business or maybe even the executive sweet in terms of being a part of this decision in understanding the massive impact that automation will deliver. >> Yeah, it was just starting to see that that trend transition. Now, you know, we just came off of Redhead Summit, and we spent a lot of time talking with senior directors. See sweet individuals about kind of that transition in how automation is. As I mentioned before, it's no longer just a technical tool in the tool back. It really is becoming a business tool and how you could leverage it to really drive the business. So that's those conversations air starting now. We're just starting to see that, and it's really it's really exciting is really an exciting time to be part of this. >> All right, Peter, what will tell us a little bit about what red hats got going out of the show? I happen to show this to stop down the show floor, I saw the like command line video game, which I see that Red House seems that's making the go around there. I know your team's having a lot of fun team who can get the high score. What else at the show should people be looking at for red hat? >> Well, so you know, In addition, to answer. Well, of course, we also spent a lot of time talking about open shift, which is the other big red hat, you know, flagship product and really, what we're doing in terms of being able to deliver and the multi G hybrid cloud infrastructure and be able to run workloads in any cloud infrastructure, no matter where that may be. And then, of course, they'd always always comes back. Tio the operating system Red hat. Lennox, you know, they go hand in hand, way are always gonna be about the operating system, and everything kind of bubbles up from there. >> So here we are, halfway through calendar year 2019 which is scary. What are some of the things that you're looking forward to as the rest of the year progresses? Some, you know, exciting things going with Red had a big blue, for example. >> Well, there there is there. Certainly that although you could probably tell me more about how that's going that I get to know even anymore. But you know, I think really, What? What's exciting about the second half of this year and you're going to hear more about it? Actually, a definite this is a good time for me to mention this is that you know, we're doing a lot with Cisco right now. One of the things that course you know, Cisco's making a huge investment in definite and Red Hat is really becoming a very key partner with Cisco in that. So you're going to see a lot of open source community work around red Hand Cisco collaborating together to enhance what Ansel's doing and try and bring even more traditional and nontraditional people into these communities. >> More collaboration, I presume, over some of their cognitive collaborations, >> like absolutely, absolutely. >> That does work on linen because I've been using blue jeans most the time. >> It does. I You know, I I I pushed them really hard because yes, at first I had troubles with it, But yes, now it worked fantastic on Lenny. I couldn't be happier. >> You heard it. Here, Peter, Thank you so much for joining stew and me on the Cube this afternoon. We appreciate your time. I >> appreciate it. Thank you so much for >> having all right. It was fun for stupid aman. I am Lisa Martin. You're watching the Cube live from Cisco live in sunny San Diego. Thanks for watching

Published Date : Jun 10 2019

SUMMARY :

to the Cube for the first time. I'm really excited to be here. We're excited to have you here today. One of the things that was funny that Chuck You know, I think that, you know, one of the things that's really exciting and being You know, maybe, you know, did not 30 years. yeah, you know, I think that when I first joined, you know, everything was we were just trying to convince people Hear developers really helping to drive that transformation software It really is, you know, And I always love to tell the story of, you know, I've got a software development Fourier and I had the opportunity to cover definite create back in Mountain View about six or eight weeks ago. Vendor supply our customer, you know, consulting team, whoever you are, we all can come together, I know sometimes you need to anonymous things are you know? that we could now automate and get it done once a night twice, you know, do it in So just to follow up on that because, you know, traditionally that's been one of the pieces right is how And really again, we want to drive out Teo, you know, And you know what we're seeing and what we're getting feedback from our Also, it's this skill set that one of the biggest challenges for customers working Well, so you know, obviously, Ansel's not just a network to write. And it really And this is actually how we see Answer will kind of unfolding most organizations, you know, in your world. In fact, you know, I think you know one of the things That's very interesting. get their feedback to really accelerate what you guys are able to then deliver back to the market. you know, when you think about automation, automation is certainly it's a technology, but it's also very You know, software defined, you know, Buzz, You know, I think that you know, the biggest challenge that we see every single day with our car? Are you still having the conversation with more? Now, you know, we just came off of Redhead I happen to show this to stop down the show floor, I saw the like command line video game, Well, so you know, In addition, to answer. Some, you know, exciting things going with Red had a big blue, Actually, a definite this is a good time for me to mention this is that you know, we're doing a lot with Cisco I You know, I I I pushed them really hard because yes, at first I had troubles with it, Here, Peter, Thank you so much for joining stew and me on the Cube this afternoon. Thank you so much for I am Lisa Martin.

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Michael Bushong, Juniper Networks | Nutanix .NEXT Conference 2019


 

>> live from Anaheim, California. It's the queue covering nutanix dot next twenty nineteen Brought to you by nutanix. >> Hello, everyone. You are watching the Cube and we are live at nutanix dot Next here in Anaheim. I'm your host, Rebecca Night, along with my co host, John Farrier. We're joined by Michael Bushong. He is the vice president Enterprise marketing at Juniper Networks. Thank you so much for returning to the Cube, Your Cuba Lem. >> So thank you for this is this is awesome and you can't see it on the cameras. But this is a, like, just amazing. >> It's very We are in the clouds up here. It's a very high stage. Everything's coming full circle. >> Jim Cramer. Ask a little bit >> serious. Okay. >> Of course. I'm going to ask the tough questions >> going on. He's going to start slamming everything very soon, >> But we've known each other for a long time, Jennifer Going back ten years ago. So look, a tangle started. We're in our tenth year. You know, if you've seen the journey, I am a juniper. You left juniper startup brocade, then back to juniper. So you've seen that circle? You've seen the couple waves? I mean one of the things we were talking about before we came on camera was saw. Network fabrics to Dover had Juno's and then be anywhere. But you know, So this arrow, which became the ESPN Wave, are now suffer to find data center. So you've been in that journey is a product person. And now marking juniper, it's actually goes back about a decade. This whole esti n stuff networking. So what's What's the role now that you're doing? What's juniper doing? Why Nutanix? What's your story year? >> Sure. So I run enterprise marketing at Juniper, so my goal is effectively toe to make some of the hype makes sense, right? It goes back a decade. Actually, the early days of the only ESPN movement we didn't call it s tiene right. Juniper started with open flow and PC and alto and all these acronyms, and we actually, we're a great engineering company. Maybe not so great marketing company. And we actually call it network program ability. That didn't take off. But the technology's kind of endured. And I think what we saw was this lengthy incubation period to the point that now, as we sit here dot next in twenty nineteen. We're starting to see now some of the attraction of the last couple of years. That's a junipers general position. So we wantto dr Adoption. Certainly there's products and technology that underpins that, but But fundamentally, we're looking at a huge operational shift. And if that operational shift doesn't happen, then that's to the detriment of everyone in the industry. >> What's the relationship with NUTANIX? Can you talk about how you guys work together? What's the connection? >> Sure. So nutanix obviously does the whole hyper converge space. We provide the networking components to that. So whether that's the top Iraq connectivity, how do you get your traffic into the rest of the network? We've done some security stuff which we can talk more about. And then, if you look at the overall management piece, we've got integrations at the management policy layer as well. >> So your relationship you both got a very similar world view. How you see technology, you're both taken on VM. Where to? Can you talk a little bit about the relationships there and and why it works? >> Sure, fundamentally, if you look at what Nutanix is trying to do, it's this whole idea of one click. It ties ing everything right. They talk a lot in their keynote sessions. You hear the executives talk, You look at their collateral, the messages they take, the customers. It's about making things simple. Junipers Strategy is this idea of engineering simplicity. So just a top level? What's our purpose? What's our role in this industry at large? I think we have a very common worldview. Of course, driving simplicity is going to happen in the context of real architectural change on the change That's kind of everywhere is cloud and increasingly multi cloud. And so both Nutanix and Juniper about really driving simplicity in the context of Cloud multi cloud, giving customers the opportunity, toe run workloads wherever they need Teo without taking on additional operational burden. That's kind of cesarean unwanted in enterprises networking. >> So the Big Tran, this multi cloud you guys. That's a key part of the strategy. Dave along tonight and Stew Minutemen were arguing on the cute couple events ago. There are not one of our sessions about the hype around multi cloud. The reality of it. The reality is, is that everyone kind of has multiple clouds. It's not like that the clouds aren't talking to each other, and then we're just kind of riffing on the cloud is just big. One big distributed network, different computing, distributed networks. These air knew these aren't new paradigms. These are existing things that have computer science behind them. Engineering behind it. So juniper, you have been around for a long time. Connecting networks. The cloud is like some of the same concert on premise Hybrid Cloud and multiplied it basically a distributed network. It's all cloud operations. We get that, but the technology issue is not that hard, but I won't say that that hard, but it's similar to what you guys have done in the past. Just differently. How are you guys looking at that? Because multiple clouds, just like Internet working the switches routers, you move from packet that point A and point B get storage. His store stuff So concepts are all the same. How do you guys seeing the multi cloud opportunity within juniper? >> So I would make the distinction between multiple clouds and multi cloud? I agree with you. If you look at most enterprises, they have a workload in Amazon. They're using sales force, and so you know, they're multi cloud, right? They have multiple clouds, multi clouds, more of an operational condition. It's about taking disparate pools of resource is and managing. That is one thing. So think of it more about how you do stuff and less about where you host an application. If you look it even like describing Amazon, some people say, Well, Amazon is just, you know, Cloud is just using other people servers. It's not. You're not renting their servers. What you're leveraging is their operations. That's the transformation. That's this kind of underfoot. And so while some of the technology bits are common, the ability to do abstracted control moving to declare it over intent based management, right, these air right technology building blocks. What you're seeing now is the operational models are coming along, and that's really that's the change we have to drive on. I'll just kind of close with when you change technology. If it's just about deploying a piece of software, if it's just about deploying a piece of hardware like candidly, that challenge isn't that it's not that hard, right? We know how to deploy stuff when you start talking about changing how people fundamentally do their jobs. When you started talking about changing, you know how businesses operate. That's that's the piece that takes some time and I would venture. That's why you know, you look a decade ago why we're where we started. If you look at what's taking a decade, it's the operational change, not the technology piece >> and the cultural jobs movement. Certainly forcing function on that, which is awesome. And that's the tale when I think. And then again, Gene Came was on yesterday Who wrote The Devil's Handbook and also does that death. The Devil Enterprise. Someone said, We're three percent in. I would agree with him. I think it's so early, but But the challenge. I want to get your thoughts, Michael. And this is that Connecting multiple on disparity environments is great, but late in C kills now. So now late and see these air old school concepts, you know, get a time can't change the laws of physics. Right? So Leighton sees matters s l A's matter. So these air network challenges these air software challenges. What's your view on that piece of the puzzle? >> We leave when we say cloud, you know a lot of people probably think, um, you know, G C P Azure. They might think a WSB probably picture in your head, you know, some logically central cloud. First, we need to disavow people of the notion that cloud is this thing that somehow sits at the center of everything. It's not. There are centralized clouds. If you're optimizing for economics, that makes perfect sense. Tow To do that. There's distributed clouds. The whole rise of multi axis edge computing is about changing the paradigm from moving data to the application. Right. If your applications in Amazon and you're going to send your data there, that's one model Teo. Sometimes you might want to move the application to the data. If you have a lot of data like an i o t. Use case as an example, I was used oil platforms is a really good example. I don't know if you know, but you know how they get all their. They have all these mining and manufacturing bits. They've got lots of data. How did they get that data off the oil platforms? Snowball. So what they do is the helicopters come in, they take the drives off and they they they leave right. The reason they do that because if your reliance on satellite links just too much data, you can't statue >> is going to get a helicopter to ransom helicopter to come in, >> we'LL know when they're swapping the crew out every fourteen days, that's what happens. So here's the thing, right? If in that kind of model than the cloud, the data center exists on premises. And if that's the case, then when we think about you know kind of what the cloud is, cloud is, it's It's a lot. It's a lot more than what we most of us probably think about. Certainly, we see it with Outpost as a WS is starting to move on premises versions, and there's a lot of reasons you might wanna have a distributed cloud. Certainly it could be, you know, your comfort and security and control. There's real privacy implications, country of origin, so subpoenas can access your information depending on where it resides. >> What you're saying is, basically, it's all cloud. It's operational is the new definition. So you figured from an operational standpoint, Ops and Dev's That's it. The rest is just all connected somehow through the text, >> and then you need to have it. Yes. So we we understand the connectivity, bitch, you've gotta have the right, you know, elements. But if it's operational, it's about how do you do policy management? So part of the whole nutanix thing and kind of what drove us together was this idea that if I want a one click everything. If you could do that within the hyper converge space, you still have to do that over the connected environment, which means managing policy from a single location, regardless of where it is. And of course, using that policy to Dr Security >> and their strategy is to take what that worked for. The CIA and the data center move that into this new operator operating model, which spans multiple quote, disparity, environments or clouds or edges. It's similar similar concept, but different environmental. Yeah, >> that's exactly right. And so then what Nutanix needs that is a strong networking partner because they have tto do the bits that they do. They need other people to do the bits that that you know that we can do. We pull those things together and then you can provide essentially a secure environment for hybrid workload. >> So you guys embed it into their product? You guys joined cell together. Is it more of a partnership? How deep is the partnership with you With Nutanix >> s all just They'LL say yes, we get along s o and it kind of the most surface level you know, you need to have top Iraq switches. You gotta connect to the network and so we do qualification there. So if you deploy nutanix, you can deploy juniper alongside and that looks more like a kind of a co selling meat in the channel type model. Beyond that, if you look at how we provide security over like a workload environment, the question is, then you know what's the security element? So we've taken our virtual firewall. We cut our V s are axe, which essentially runs in the V M. And we can run it on a V, and so that gives them a segmentation strategies. So if you look it workloads that air distributed across the cluster by having a firewall element that we can enforce policy. Of course, that firewall element is then integrated with prism. So if I want to deploy these things when I spin up a new V M. What I want to do is spin up the security with it, and so you see management integration. Then if we continue this too, it's kind of full conclusion. We have, ah, product suite We call contrail in the enterprise version Contra Enterprise Multi Cloud, which is all about policy management and underlay management. And so, as we extend the partnership, it gives us additional opportunity to take um to provide routed elements which provide policy enforcement points and then to give us a way of managing policy over a diverse environment. >> And you guys can bring in that platform element for nutanix. Is there now a platform? They have a full stack of software on Lee. So you guys, you cannot take their stuff, put it there and vice versa. >> That's exactly right. So whether the workload resides in a ws on two or whether it resides kind of on premises in a jiffy, weaken one, we're kind of co managed and then to it gives us the security elements toe play across that >> one of the things that we're talking a lot about at this rinse it and at a lot of other events like it, it's sort of or the dark side of technology. We're at a time where major presidential candidates are talking about breaking up. Big tech were becoming much more aware of the privacy concerns. The biases that are built into algorithms. Exactly. I want to hear your thoughts as a technology veteran. Do you? Are you still a technology optimist or do you did? Does this stuff keep you up at night? I mean, how where do you fit your personal views? I was >> somewhat of a technology optimists, but I'm a skeptic when it comes to the people. I think if the technology existed in a vacuum, I think some of the problems go away. I think privacy is a major concern. I think it's going to shape regulatory action, especially in Europe. Well, so I think we'LL see similar actions in the US I don't have quite a strong connection to what's happening in Asia. Um, I think that the regulatory, the challenge I have from a technology perspective is that if the regulations come in the absence of understanding how the technology works, then you end up with some really terrifying outcomes on DSO I'm Sam. I'm a fan of the technology. I'm nervous of the people on that in terms of like, our overall Ruelas is cos here, I think, you know, we need to do a candidate a better job of, of making sure things land before we move on to the next big thing on DH. You know, we're talking cloud. We're ten years into cloud and people were always talking about the next frontier. To some extent, I think the world doesn't move as fast as we like to think it does. I don't think that the even like the mark, I'm in a marketing role. I don't think that the marketing hype necessary. I don't think it serves us by moving too far ahead because I will tell you when the gap between the promise and the reality becomes insurmountable e wide. I think it's Ah, I think I think everyone loses Andi. You run the risk of stranding an entire generation of people who who gets stuck behind it, and I don't you know, I'm nervous about about what that means, and I think it's you asked the question that you're the dark side. I think it's Certainly it plays out in our industry. I think it plays out. You know, there's a digital divide that's growing in the U. S. Based on broadband access. By the way, that's gonna widen with five G. I think it plays out between different nation states. So I Yeah, I don't know. I'm an optimist. Maybe I'm a pragmatist. >> Realist. >> Yeah, I'm I'm I'm I'm a little scared. >> Little cloud definitely happened, and that's a good point. And we took a lot of heat at looking ankle. Keep on the cube. Was too many Men in the team put out the first private cloud report People like this is nonsense. Well, well. And our thesis was clouds grade if you want. If you're in the cloud as a cloud native or, you know, new startup, why wouldn't you go on Amazon? Everyone, we did that. But if once you taste cloud operations, you go Wow. This is so much awesome. Right? Then go into a modern and enterprise. It's not going to be overnight. Change over. I mean, we might say it's going to take about a decade. We fell from the beginning that cloud operations once you taste cloud you realize this is a new operating model. There's a lot of benefits to that, but to change it over in the enterprise, and that turned out to be what everyone's now do it. But that was three years ago. >> Well, there's implications. So if its operations then operations is inherently an end end proposition, you can't have operations in a silo. Things like you're monitoring tools. How do you do cloud monitoring it on premises monitoring. How do you do workflow Execution? How do you do? You know, automation, whether that's event driven or even just scripted. If you have wildly different environments that require you to buy for Kate, your investment, then there's a very real There's a complexity that comes with that your people have tto do more than one thing that's that's hard. There's a cost that comes with that because you have different teams for different things. There's a lack of coordination. I don't think you unlock the value of cloud in that in that environment. And I think that operational pieces really around converging on >> Michael your point about people in technology. It's so right on. We see that all the time where I'm a technology Optimus. I love technology, but I totally agree that people can really destroy it looked fake news. It's just, you know, it's infrastructure network effect with bad content policy because Facebook's immediate company not a platform >> well, technology's only is good on our end are >> gonna run. The government don't even have the Internet work. So you know when you when you go to the cloud, same >> knowledge just also want the government to come away with that we do it >> where the government just doesn't know how the Internet works. Some people that do but like the good hearings, it's ridiculous. But you know, there's a real D o. D project going on future military Jet I contract. We've been reporting on where modern data driven application workloads. I could use a soul, cloud or multi class so that the dogma of what multi vendor was in the old days is changing. >> I don't I actually don't know if you look at multi cloud. If it's an end end proposition, then by definition it's also going to be multi vendor like there's no future where it's like end in all one vendor. I think we have to come to grips with that is an industry. But I think if you're clinging to your you know, kind of I want my single procurement vehicle. I want my single certification. By the way, I think if you believe fundamentally that incumbency is going to be that your path forward, I think it's a dangerous place to be. That's not to say that. I think the incumbents all go away. I don't There's a there's a heavy rule to play but certainly were going to open things up. And >> you see procurement modernized. I mean, I mean, government goes back to nineteen ninety five procurement standards, but either the enterprise procurement moving So the text moves so fast. Procurement still has rules from >> so no, I don't think all >> of the second right. >> Then there's a whole A procurement in our industry is driven by our peace. Our peace tend to be derivative. I take my last r p. I had some new lines. If you want Esti n so you take the cup copy and paste five hundred seventy four lines at the five hundred seventy fifth line. S T n. You're gonna end up in the same solution because the first five seventy four of the same I do think we should learn a little bit from what the big public cloud cos they're doing, which is, you know, tightening refreshed cycles, retiring things with as much passion as they introduced new things tightening up. Ultimately, what gets deployed? Maintaining diversity of underlying components so you could maintain economic leverage when you're doing procurement. But then solidifying on operationally streamlined model, That's I think that's the future. That's certainly what we've been on as a company. I think that's what we're betting on with Nutanix From a partnership point of view, I think we'LL be on the right side of change on that, and I think it's going to, you know, it may take some time to play out. That's where I think things go >> well. Michael Bushong. Always a pleasure having you on the Cube. Thank you for coming on. >> Thank you very much. >> I'm Rebecca Knight for John Furrier. You are watching the Cube

Published Date : May 9 2019

SUMMARY :

nutanix dot next twenty nineteen Brought to you by nutanix. Thank you so much for returning to the Cube, Your Cuba Lem. So thank you for this is this is awesome and you can't see it on the cameras. It's a very high stage. Ask a little bit I'm going to ask the tough questions He's going to start slamming everything very soon, I mean one of the things we were talking about before we came on camera And I think what we saw was this lengthy incubation period to the point that now, So whether that's the top Iraq connectivity, how do you get your traffic How you see technology, you're both taken on VM. Sure, fundamentally, if you look at what Nutanix is trying to do, So the Big Tran, this multi cloud you guys. So think of it more about how you do stuff and less about where you So now late and see these air old school concepts, you know, I don't know if you know, but you know how they get all their. as a WS is starting to move on premises versions, and there's a lot of reasons you might wanna have a distributed So you figured from an operational standpoint, Ops and Dev's That's it. If you could do that within the hyper converge space, you still have to do that over the connected environment, The CIA and the data center move that into this new operator operating They need other people to do the bits that that you know that we can do. How deep is the partnership with you With Nutanix of the most surface level you know, you need to have top Iraq switches. So you guys, So whether the workload resides in a ws on two or whether it resides I mean, how where do you fit I don't think it serves us by moving too far ahead because I will tell you when the gap between the But if once you taste cloud operations, you go Wow. I don't think you unlock the value of cloud in that in that environment. It's just, you know, it's infrastructure network effect with bad content policy So you know when you when you go to the cloud, But you know, there's a real D o. D project going on future military Jet I contract. By the way, I think if you believe fundamentally that incumbency is going to be that your path forward, you see procurement modernized. and I think it's going to, you know, it may take some time to play out. Always a pleasure having you on the Cube. You are watching the Cube

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Sudhir Srinivasan, Dell EMC | Dell Technologies World 2019


 

>> live from Las Vegas. It's the queue covering Del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Del Technologies, World twenty nineteen here in Las Vegas. I'm Stew Minutemen with my co host, Dave Volonte, talking multi cloud talking about Del Technologies and all the pieces of the environment. And we're gonna drill in some to some of the storage environment. Happy to welcome back to the program. Ah, Sudhir Vossen, Who's the senior vice president and CEO of the storage division of Delhi? Emcee, Sit here. Thanks so much for joining us. >> Thanks. Thanks for having me, Stew. >> All right, So, as I said, day one lot of the vision Digital transformation multi cloud with such an Adele up on stage. Got a little bit about today. Got back into the products, everything, you know, such a broad portfolio, everything from the latter tattooed, you know, business devices through Of course, many updates on the storage world Been digging in with the number your team gives little flavor as Teo, You know what you've been working on? You know, I know. As a CEO, you can't have a favorite family but in the family. But some of the things you and the team were really proud of to unveil >> Absolutely thanks. It's been a big day as well, and I would say a big year for us. So we, uh, we've shown incredible growth in our business in the last four quarters, taking share every four for every one of those four quarters. Just a phenomenal year. A lot of that has to do with just the strength of the portfolio. Have been investing a lot in innovation in the portfolio. So, uh, I think the biggest one today that I'm really proud of is the unity launch. Think it's, uh, it's a long time coming. We've been working on it for quite a while. The the amount of performance that is going to deliver while also delivering incredible storage efficiency data reduction. That's a huge, a huge boost. But what way haven't spent a whole lot of time talking about from a technology point of view as a Ziggy. What's cool about unity? X TV that you may not have heard a lot about is that it actually is using machine >> learning inside. So last year we lost the power Max that had machine learning inside for making all these real time decisions were taking that across the family and unity >> x t uses. Was she learning in order to actually do deliver that data reduction that we just talked about? The five to one data reduction. And what's why that school is Because, you know, we've had products that do data reduction with brute force where they use a lot of memory. You can't do that in a mid range part because that kicks you out of the cost profile. So we use machine learning, tio take advantage of a little amount of memory, but they still not compromise on the data reduction. >> Yeah, actually, I had to cover they should day talking about power, Max. We made a big deal about what was happening internally as well as what does that mean for the customers and the decisions that they don't have to make you know, in our industry, we've talked about intelligence and, you know, automation in storage for decades. So yeah, and then the mid range. What does that mean? What? What will be different from customers for as they roll out thie X t product line. So >> I think it's simplicity. It's just he's a fuse. We talk about zero touch in this case, this this fewer knobs and dials. You actually don't have to do a lot of tuning at all out of the box. It'LL will serve the majority of the use cases and the requirements. You still have the option if you want to go in. If you're sort of the black, no type and you want to do, uh, customize it to your own needs. You could do that. But that sort of this journey we're on is way. Call this the autonomous or self driving story, so a lot of people are talking about it. We're actually doing it across the portfolio, and it's actually coupled with two parts are coupled with another part. There's intelligence in Unity, Eckstine and Power Max. But there's also intelligence and cloud I. Q, which is our global Blake brain in the Cloud way, saw that on stage today as well, where it's doing long term analytics deeper, learning across longer time rises to help you manage the system without really much effort. >> So couple follow ups, if I may, on the on the data reduction front. Sounds like that's a new innovation. You guys develop come from scratch. Yeah. Um, you bringing it across the portfolio, or is it sort of obviously unity extra? Today it is. The technology apply to other potentially >> absolutely does. And in fact, that's Ah, that's something we're doing across the board from last year to this year. You you've seen with become one storage team, and there's a lot of technology views going on now inside the inside the portfolio. Things that we're doing in unstructured, for example, are we're looking at applying it into other parts of the portfolio. Data reduction is obviously one of the key ones. It's it's the first example that people think off, so we're definitely looking at that. But I'LL also say is from a technology point of view, we're changing the way software is built. We're not building it as monolithic within micro code anymore. It's containerized assets that we can embed in different products >> and then, in terms of the autonomous storage piece, you know, go roll back five, ten years ago, cheering, you know you had and you had a lot of knobs to turn and and that was always featured as an advantage because people wanted to play with it. What you're talking about today is a Zen environment that's much more complex and talk about Maur. What autonomous storages is it? Hands off on great >> questions. So we have this, this internal Carter almost of most. Joke, we call it. You know, we're talking my self driving cars. Surely we can build a self driving storage >> system. Why now, Right? It's it's It's kind of a shame that we're not doing that, but I would say it's four steps just like you have four levels of autonomy and self driving cars. If you follow that level five, I think, is the is the ultimate polio zero fully autonomous way. We'LL never get there, but similarly in storage, I break it up into four parts. One is it's got to be application aware you're not dealing with lungs and file systems and raid groups anymore you're dealing with. This is my application. That's how the human or the user interacts with it. That's easy. Relatively easy. Second element >> really took fifty years. Okay, good >> second, second element is is sort of self awareness are actually actually before. That is policy based. So if you're driving a car, you're not telling the car which which route you want to take. You want to say, I want to take the fastest route or I want to take the scenic route. That's it. And the car needs to figure out what that is. So that's policy based. I want to optimize for Leighton. See performance level. Third element is self awareness, which is story. System needs to know where it's operating in its comfort zone is that close to the edge is going to drive off the cliff. Is it gonna exit the lane to use the car analogies, right? He's You know how far away it is from the car ahead. That's also that's the stuff that we're now releasing with Bara Max and what we're doing. Immunity. That's where we using learning to figure out how close to the operating edge system itself. It's once you have that, then you can start optimizing self healing. >> That's a level four, and that self awareness. So you've got you've got decades of data. Were you able to leverage that data? Or is that is that not a cz much you. So you have >> absolutely the case. Okay, that's that's the key differentiator. Actually, thanks for bringing it up because there's a lot of washing going on. Right is everybody says that about you, but the eyes, one thing you can't just deliver develop over way have used all of the decades of dial home data we've been working on with she learning technologies for the last five years. I would say, at least so were those models are being trained with the dial home data and cloud, like you is doing that on a daily basis. Now, >> why now in two thousand nineteen? Severe is that we at the point where this has become reality is a compute power. Is that the amount of data? Just better algorithms. It's Do you >> think you nailed it? Those two things, it's It's first and foremost compute power. But also I think, uh, algorithms they they're they're much more sophisticated now. And they were well understood what algorithms to use for what types of problems. I think there was initial thirty years ago. There was like, uber intelligence. That was a very ambitious goal, I would say, even today, that's not reality. while we're succeeding is we're applying it to very focused problems, just like in the rest of the industry. Were playing through focus problems that we can't solve and then broadening our effort >> had to be clear. This is this is meta data. It's not customer data utilizing obviously across the portfolio. >> No way. We're looking at things like how much CPU it's using. How much memories? Using what? How's the Leighton Sea varying over time, how far it is away, this from its service level. Things like >> you're still just another advantage of being old. Yeah, so you talked >> about that's metadata. But what one of things we talk about is when you talk about digital transformation, it's customers become data driven, right? So wave covered this year, this the tenth year we've been at this show. In the early days it was storage and oh, my gosh, my growth of data and I can't take care of it. Big data was the bit flip of turned that from a challenge to I should be able to turn that into an opportunity city. And the next wave of a I is I should be able to monetize that run my business and the data is one of the most valuable things we have bring us inside. You know how that shift in thinking in data is impacting storage architectures and how you work with customers. >> That's awesome. Great questions. O Data Capital is the big thing around. You've heard that today as well. Wear definitely sort of growing. Going beyond thinking of ourselves as a storage division to a data division. And I'm locking the data capital. I'd say there's several elements wonders building the best storage fore fore data applications, especially I and M L. So I think our unstructured products clearly are leading the charge of this. We've got the machine learning solution with Isil on. It's a perfect fit for that kind of application that's here and now already using a GPU Technologies in conjunction with our scale, our architectures critical. But going beyond we're looking at doesn't make sense for some of these data crunching applications to be closer to the storage layer, you know, thinking meet similar to what hyper converse is done for general computer. Is that a thing that would that would really unlock the data capital? We think that's a lot of potentials. So >> and I'm glad you brought that up because you know, when the storage geeks, you know, talk about envy me, envy me over fabric and storage class memory. Explain how that fits into what you were talking about, and not just the next, you know, major wave of, you know, a tool inside the infrastructure >> train. So I think so. Storage. Envy me. Envy me over fabric was part one off a two part story, as is your You know that that allowed us to get that super Lolita C high speed connection from application to storage with the data. But the data devices themselves were still very flash is great prepared TV, but they're talking single microsecond type of sub microsecond applications that need that kind of leniency. And that's where storage last memory comes in. Right? So we're finally getting to that point where the storage devices are in operating in that ten microsecond range, which will start to really get us to back if we can get those things go located close by unlocks a lot of things. And the beauty of envy me over fabric is that it can give you the sense of being closed by without actually physically being close by. So you could still be disaggregated, and that opens up a whole lot of architectural options >> can fall. Question on storage class memory The skeptics would say. It's just way too expensive and you're not going to get the volume of flash that you get with these. Uh, what do you What do you think? >> That's what they said about Flash dude in there, >> last one in tow. Consumer devices, not you're on this scale. Bring the price down. >> Maybe maybe before iPhones. They said that, but iPhone was the catalyst. Eyes. They're a consumer analog for storage, club consumer >> and long. I think that's fair, but I think there will be volume to drive it down. However, I will say it's a fair point. I think that with actual magic lies and combining superfast, perhaps expensive storage last memory with cheaper flash storage, and so you almost have a hybrid solution again. So the old hybrid becomes you hybrids back in such >> fashion, even with solid state, >> the storage pyramid lives Exactly way. >> Think that's going to be the killer combination? >> All right, so sit here. Can't let you go without. Give us a little bit of a look, for we talked about where we are. Talk about some of the journeys that were there. So it's our tenth year here at the show. Come back for your eleven, you know, How do you foresee the industry maturing and moving forward? >> I think for your eleven, the big things we're going to see is Cloud Two things I would say one is CL Cloud and the other is software to find. I think those are the two that are going to be big news next year. >> We're seeing some sneak previews of that this year with the cloud announcements we made you'LL see a lot more of that next year from from the storage side, both in be part of the Delta Clock Technologies Cloud Platform but also cloud enabling our storage arrays across all the all public clouds. And then the second part is software defined. I think that's really the next way. So, as I said, we are a long journey internally. We've already been on it where were transforming our internal storage assets to be more software centric, and you'LL start to see some of that All right, well, >> sit here. Really appreciate you helping us geek out on, dig into, You know, a lot of the pieces here at Del Technology World twenty nineteen. Thank you. Alright. For David Dante, I'm stew minimum, and this is the end of two days of water wall coverage. We're coming back for one more. And as always, check out the cute dot net for all the videos. Silicon angle dot com For all the articles. Wiki bond dot com For all of the in depth analysis Hit up, Dave myself, John furry in the whole team were available on social media channels and, as always, thank you for watching the cue.

Published Date : May 1 2019

SUMMARY :

Brought to you by Del Technologies and CEO of the storage division of Delhi? Thanks for having me, Stew. But some of the things you and the team were really proud of to unveil A lot of that has to do with just the strength of the portfolio. So last year we lost the power Max that had machine learning inside for You can't do that in a mid range part because that kicks you out of the cost don't have to make you know, in our industry, we've talked about intelligence and, You still have the option if you want to go in. you bringing it across the portfolio, or is it sort of obviously unity extra? It's it's the first example that people think off, so we're definitely looking at that. and then, in terms of the autonomous storage piece, you know, go roll back five, So we have this, this internal Carter almost of most. how the human or the user interacts with it. really took fifty years. And the car needs to figure out what that is. So you have Okay, that's that's the key differentiator. Is that the amount of data? just like in the rest of the industry. obviously across the portfolio. How's the Leighton Sea varying over time, how far it is away, Yeah, so you talked And the next wave of a I is I should be able We've got the machine learning solution with Isil on. and I'm glad you brought that up because you know, when the storage geeks, you know, talk about envy me, that it can give you the sense of being closed by without actually physically being close by. Uh, what do you What do you think? Bring the price down. They're a consumer analog for storage, club consumer So the old hybrid becomes Talk about some of the journeys that were there. Cloud and the other is software to find. the cloud announcements we made you'LL see a lot more of that next year from from the storage side, And as always, check out the cute dot net for all the videos.

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Sam Grocott, Dell EMC | Dell Technologies World 2019


 

>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Deal Technologies, World twenty nineteen. I'm stupid and my co host Dave Volante. Two sets, three days wall to wall coverage. Everything going on in Del Technologies really happen? A. Welcome back to the program. Same grow Cotton. Who's the senior vice president of product marketing at Delhi Emcee Sam so much that >> I am psyched to be here. I'm so excited. >> So you know you know, David, I will talk. You know, we come to these shows and back in the M C World days. It was like, Okay, let's walk through this massive portfolio and all the different areas. Last year we talked. There's a lot of simplification going on on DH Boy. This year it felt like, you know, massive infusion of cloud and talked to a lot of your team about how what's really happening now. It's not cloud walking. We're well past that. You know, Emcee and Dell both, you know, road through a lot of that today. But, you know, take us inside the keynote, putting these things together, and it's still quite a massive portfolio. >> It is, it is, and I get the honor of being the kind of the marketing front for the entire Delhi in C portfolio. So whether it's stored server networking, data protection and now hyper convert conversion now cloud our newest member of kind of the family, so to speak, Um, I get the opportunity kind of represent that which the earlier point creates a challenge as well, because it's such a broad portfolio of technology. So any time we get the opportunity to come. Teo Adult Technologies World of'em world rather a big event. We want to make sure we we shined the brightest light on the products that air >> both >> new and innovative, as walls continue to grow at a high rate. >> Alright, So Sam challenge. I wonder if I'm seeing a little bit of trend in there. So year ago, power Max was unveiled. We talk to the data protection team. It's power. Protect the the networking stuff got re branded with power and they've got the shirt with the lift switch power switch on there. So, you know, am I sensing a trend? Here is the When we simplify the portfolio. Power is the brand that lives up there. Are you the father of power? >> I am. To some degree. Yes, it was. It was kind of the genesis of an idea that we built on the original power edge brand which predate predated my arrival here. But we do. Look, we look, we look at the portfolio from a strategic lens and we're looking at the various different solutions we have across all the storage high end, mid range on structured as to the server product lines. Now, we powered up the data protection with power. Protect your point. Power switch is now on. So we turned. That went on, and we will continue to power up the rest of portfolio. So you're definitely on to something. There is a trend here, multiple points on that trend line. And I think you should be excited to know there's a lot more to come there too. >> So what? People talk about large portfolios. There was talk about integration and sort of threads across the architecture that maybe brings them together from a marketing standpoint and messaging standpoint. What are some of those threads that you're weaving through the portfolio, >> right? So one of the unique opportunities we have with such a broad portfolios, we want to make sure we have very strong, hard hitting product messaging. So of course, you've got the typical storage and data protection server messaging that talk about the he customer dynamics and trends that are going on at the individual product level. Now, what's what's newer this year and what you'LL start to see? More of us. We go for it is right now taking that product approach now, going vertical with that, talking about solutions and workloads and applications. So the big opportunity we have. And you saw that with the introduction of Del Technology Cloud as well as the Del Technologies Unified workspace, because we're now telling a broader solution story that includes, frankly, many products within delancy and many products across the broader del technology family that provide more of a business outcome solution, outcome discussion for our customers, complimenting the strong kind of individual piece part discussions which we have >> you and Sam, you know, we've looked at some of those solutions for a number of years, you know, VM wear and pivotal, and the storage products have been put together for a lot. Something I saw more than ever is you know, they're they're baked together. If you know VCF on top of it, the whole SPDC snack, you know, big day. One key note was a lot about the talk of, you know the better. Together as the pieces gives a little bit of insight, as you know how closely you know Del and the other logo's on the banner are working together. >> Yeah, if you think about over the last few years, Better together has been a big focus of ours is, especially as we've come together as one large company. But I would say we lived in the same neighborhood, you know. Now we live in the same house and and it's it's about how do we have the best integration between one product line or one room of the house with our neighboring room of the house for another product line? And you've seen that most recently with VX rail with the V C and technology and the delicacy of a structure. But now you're seeing it even broader than that. Del Technology Cloud is my favorite one to talk about, of course, and that is that bringing together the VM where Cloud Foundation suite of software This amazing set of software combined with this market leading segment leading delicacy infrastructure to provide that end and Turkey on premise Hybrid cloud which now could goto azure or Amazon >> Dave gives a whole another meaning to the noisy neighbor problem like >> All right, I'm gonna ask you So when you were >> living, it's a fun house. It's a very fun house. >> So when you were with Isil on, you had a relationship obviously with GM, where you got the S d. K. And you would do it then because you get acquired by CMC. VM wears sort of a sister company. Um law. Oftentimes the emcee would argue, Well, our integration is better than net APS or whoever else is. And, you know, maybe it was. Maybe it wasn't fine compete. But today there seems to be a conscious effort to really drive integration across the portfolio using VM. Where is the linchpin? I wonder if you could talk about that in terms of the strategy and what it means in terms of product marketing. >> Yeah, so it really depends on the case or work loader solution. Certainly in the cloud, I think, Dave, you're dead. On the VM are Virtual Cloud Foundation suite is the linchpin is the operating hub for our hybrid crowd saggy sitting on top of our infrastructure? So So that is absolutely the case. But if you look at other solutions there, maybe there's another member of this extended family that should be the point, or should be the lead of of kind of charge into a specific work. Hillary's case. We'LL evaluate those on a case by case basis. I think the important thing, though, is the strategy stops start from the top with Patton Jeff really working with both of'Em were and l N c teams. It is super clear the prioritization, the focus in the alignment to go build these combined solutions Together, we may not have had that alignment in the past, So if you look back historically, way probably didn't execute a CZ well or as fast as we wanted were now operating in absolute alignment and synchronization on the strategy, which makes it really easy for the teams to operate. Whether it's a marketing team, an engineering team, a services team, we're absolutely in locks >> up fascinated by this. Why? What's changed? What is it that Dell has brought to this culture that has enabled that catalyzed that? >> I think, you know, starting at the top with Michael, but certainly patent. Jeff spent the time, I think, Jeff, over a year and a half ago, they sat down and said, Here are key strategic tenants. Here's what we need to go do as better Together, we think we can move faster in the market. We aligned on those priorities, and we execute on those every single day. So I think that day one alignment has really helped to make the change >> very, very quick. Sounds >> so simple. But if if the assumptions that they make it the top don't pan out, then you have to pivot and you see it all the time in the tech business. All right, We're going to take that hill. Okay, Right. Way took that hill, but nobody's buying that hill. So now we got to go over here and we gotta Is Johnston shifting? Yeah. So is that the secret sauce? At least part of it is that they got it right early on. Fast course correction. >> Yeah, So I think the hero example that we've had the most run time with is the VX rail, which I definitely think we've hit a grand slam right with that one. Now we're trying to replicate that. Any more complex solution is something that's not just in an appliance. It's more broader. It's more strategic. You're now extending into, uh, partners like public cloud players, so it's much more. It's very, very important to have a plan have a strategy aligned to that execute. But by no means are we heads down and just going to take the hill if if the environment changes if the facts change. Jeff Pat the extended teams we constantly reevaluate and way were nimble and agile. We'LL shift if we have to. >> So, Sam, we've spent a lot of time digging in with the storage team here. I went through three Expo Hall, lots of gear you can touch, let two demos you can do. There's some people you know, went to the keynote, and they're like, Oh my gosh, this is not M c world. There's not that much storage. It kind of got glossed over when you talk about cloud and converged in all these things, they're talking about how you balance that internally and from out from a messaging standpoint, you know, Where is the message in the state of storage? You know, today in twenty nineteen? >> Yes. Oh, So yesterday we really focused on the Del technology solutions. Don't that cloud they'LL take unified workspace. Today's Kino we really pivoted back to the infrastructure conversation. This is where you saw the new enhancements with the unity x t. The ice salon continued to advance data protection with the new power protect announcements. So I would say day to probably felt more familiar for the traditional end SeaWorld teams. We had great demos showcasing The new capabilities were able tio have great customer examples how they're taking advantage of these capabilities. But with a portfolio so broad at Delta at the Del technologies level, never mind the deli in sea level, you have to pick and choose. And how you message to your customers, your partners to all of you. Of course. Well, so what? We're trying to kind of a line a solution story that's then complimented by great best of breed individual piece parts. And I think he saw that balance over day one and Day two today. How >> do >> you measure your success from A from a marketing standpoint? I mean, is it just revenue? I mean that, obviously one, but it's removed. But I mean, what other metrics do you use to sort of inform your strategy? >> Yes. Oh, again, I I had the pleasure of working both for Jeff Clark and Ellison do so. I actually have two bosses, which is a lot of fun, at times, literally. Seriously. Report dual report to both them. And what's great about that is there is no air gap between the marketing accountability, the marketing goals and objectives with the business within De Liam Si eso look, the ultimate factor that we look at in additional revenue, its market share. Are we competing in the markets that we select to compete in? And are we taking share? We've had a great last day, uh, great run over last year and a half on that front. So that goal is the same goal that we drive within marketing. Yes, there's things like share, voice and pipeline. You know, traditional marketing factors that we count within marketing to evaluate how things are working but were absolutely focused on the on ly goal. No legal that matters is hitting the plan hidden in the revenue growth and taking chair from our >> competitive. And so the cheese market share, I presume. Use I d see data as least in part. Maybe, maybe garden data. It's a combination of Yes. Okay, how's the market data? Because markets so huge we heard today with Pat Kelsey was talking today about two trillion dollar market, you know, And I say to myself, Well, how do you even measure? You know, the various segments in such a big market where there's been such consolidation, But what have you found in terms of the consistency and the accuracy, the data in terms of how it's translated to mean? Ultimately you can you can tell by your revenue growth, comparing it to others, revenue growth. So there's that measure, but is it pretty much stable and you're able tto? Is >> it reasonably predictable? You know, I won't get into the specifics, but we have a very detailed process on how we measure our success or not way Do use various resource is in terms of I. D. C and others to kind of measure in judge how the market's going. I would say it's an input. It's not the exact science that we would certainly certainly follow, but to your earlier discussion on Do things change? Obviously, market predictions, if I ever tell you three years from now with the market, is you know I would be a genius and Nostra Thomas and I would be predicting a lot of other things. It changes constantly. What we do know is the overall market is growing very quickly. It's in an unpredictable state of growth because of the amount of data that is growing. We think from a deli in C infrastructure standpoint, there is going to require a lot more infrastructure. So we feel very good about where the market is going in our role within this data era that we talked about today. But whether it's us or the market predictors, everybody is constantly adjusting because you just don't know >> what you have. Other sources you have obviously the channel you have. You you talk to customers. I mean, okay, Tom suite was selling us. That, I think is I. D. C. Was saying that it is going to grow it spendings and go to ex uh GDP, which I'm intrigued by on I believe it. I just Historically, it's such a big market. It's been aligned with GDP, but it does feel like it's it's accelerating faster. >> Look at the gross. I mean, look at that. The tech trends five g The emergence of the eye ot Internet of things at the edge Thie advancements within the modernizing of infrastructure. The move Teo hyper converge these new cloud solutions as we look to provide a non Prem cloud. You look at the public, Claude vendors are now have taken notice and said, Hey, you know what? It's not all one way or the other way. We've got to get into that game as well. So you're seeing a tremendous amount of growth, a tremendous amount of opportunity. At the end of the day, how are we helping our customers digitally transform is our goal in our mission, and I think we've got a great track record doing that in the >> world. Nothing in your size, a little bit of growth. There's a lot of >> cash, Sam, I don't want to give you the final word. You talk about the digital transformation. Give us a little bit of insight to the customers you're talking about. Where they are in their journeys has come the biggest challenges and opportunities that they're facing today. >> Look, we've been talking about digital digital transformation for a few years now. I would say we're still in the early innings. You certainly have a lot more customers that are taking advantage of digital transformation in typically lines of business, but not necessarily wholesale transformation. So I would say we're seeing a lot more customers seeing a lot more success in line of business conversion to digitally transform. But the next wave a transformation is hold hold, wholesale business transformation. You got a few highlights here and there. But for companies that are not born in this world that are more of a traditional business, it's the early early innings. So I think it's crazy, tremendous opportunity for everyone. Alright, >> well, Sam, first off, congratulations. We know it's not just the event, but all the different pieces that come through take more than a year for all these pieces together. So congratulations so >> much that they love the partnership. Looking forward to seeing you guys at the next big event. >> All right, for David, Dante, I'm Stew Minutemen. Be back with more coverage here from Del Technologies, World twenty nineteen in Las Vegas. Thank you for watching the cue.

Published Date : Apr 30 2019

SUMMARY :

It's the queue covering Who's the senior vice president of product marketing at Delhi I am psyched to be here. So you know you know, David, I will talk. It is, it is, and I get the honor of being the kind of the marketing front for the Here is the When we simplify the portfolio. And I think you should be excited to know there's a lot more to come there too. the architecture that maybe brings them together from a marketing standpoint and messaging standpoint. So one of the unique opportunities we have with such a broad portfolios, we want to make sure we have very strong, on top of it, the whole SPDC snack, you know, big day. between one product line or one room of the house with our neighboring room of the house for another product It's a very fun house. So when you were with Isil on, you had a relationship obviously with GM, where you got the S So So that is absolutely the case. What is it that Dell has brought to this culture I think, you know, starting at the top with Michael, but certainly patent. very, very quick. So is that the secret sauce? changes if the facts change. that internally and from out from a messaging standpoint, you know, Where is the message in the state of storage? never mind the deli in sea level, you have to pick and choose. But I mean, what other metrics do you use to sort of inform your strategy? the markets that we select to compete in? You know, the various segments in such a big market where there's It's not the exact science that we would certainly certainly follow, Other sources you have obviously the channel you have. At the end of the day, how are we helping our customers digitally transform There's a lot of You talk about the digital transformation. But the next wave a transformation but all the different pieces that come through take more than a year for all these pieces together. Looking forward to seeing you guys at the next big event. Thank you for watching the cue.

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Caitlin Gordon, Dell EMC | Dell Technologies World 2019


 

>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen, brought to you by Del Technologies and its ecosystem partners. >> Welcome back, everyone to the cubes. Live coverage of Del Technologies World here at the Venetian fifteen thousand attendees. One of the biggest, most important tech conferences all year long. I'm Rebecca, not your host. Along with my co host, stew Minutemen. We're joined by Caitlin Gordon. She is the VP product marketing at Delhi Emcee. Thanks so much for coming back on the cute Kate. I >> know This is so nice. Maybe we'LL have to make it three days in a row. >> I would we would love that. All right, so the last year at this very comforted you lunch power, Max, what's Tet Walker viewers through Sort of. The new capability is the latest and greatest. What's going on with power Max this year? >> Yeah, My favorite thing to talk about his power, Max. So we couldn't miss that today. Yeah, So a couple of updates in the Power Mac's front couple on the software side and then on more on the hardware side as well. S o from ah software side. We've got a couple pieces, which is a lot of our customers, really starting with the largest of our customers, are looking to add more automation into their data centers, and storage is no exception. And how do I automate some of those storage work clothes? Teo, make things run more seamlessly, get into more of a cloud operating model. So we had a couple of announcements on that front. We have a new V R. Oh, plug in, um, to automate work clothes through the r o A. CZ. Well, as ants will play books coming this summer, a couple important automation hand spins and obviously a lot more to come there in the future. The other one in a similar vein, is that containers, right. We've seen the increase adoption of container. So, um, and that the container is being used in production applications means that external storage is actually become a reality in that world, and the support for a C. S. I plug in on power Max, is something that we're seeing more interest from. So we have announced that's coming this summer as well. >> So, Caitlyn, I remember a year ago when Power Mask got announced. I heard things like intelligence and automation. And I went to add non, you know who's been working on this kind of technology for decades? Is that non how we've been talking about this for decades? Tell me why it's different and he lit up like I hadn't seen him in awhile, told me, What's going on for I want you to connect now a year later is what's this mean for customers? What does that automation? You know, an intelligence mean, is there a certain KP eyes or hero metrics who have is two customers using this today that they couldn't have done? And with you, no last generation intelligence storage? >> Yeah. Hey, think about it. It's really about moving to this concept of the Autonomous Data center. And how does this become an autonomous storage system? So both the intelligence within the system that we talked about last year and the decisions that the system is making itself every single day all by itself, that's that has really changed. And it's a completely new evolution of its making billions of decisions a day for customers so they don't have to do that means you're gonna have fewer people managing storage and they can invest in other things. Then when you move that up the stack, some of that the bureau, the answer will play books really enables you to then automate more of the work flows within that so again gets you more into that operating model, and you can automate not just the storage infrastructure, but then get to this autonomous data center >> So way talk to Travis briefly about Dev ops and you're mentioning answerable playbooks. You know, for years we've been talking to customers and saying, Okay, we we need to get two more agile environments, you know, Dev ops there, but enterprise storage specifically, there's a little bit slowed up, so it sounds like we're starting to get to greater adoption. What? What, what what got us over that you know, Hurdle, and where our customers with it today? >> Yeah, and I think it's really the maturity of our largest global customers that have gotten to a place where, for the workloads that will continue to remain on these thes on from infrastructure on our purpose built storage on our high end arrays, they need to run that as efficiently as possible. Um, and a lot of the work we've done to build in a. I does part of that, but really, ultimately they're looking at in there. Three. Terek protector. How do they run things more smoothly? Um, and it's really our customers that have brought that us is a requirement, and we've been able to to support that. >> So how do you work with customers? Mean innovation is, of course, an underlying theme of this of this conference. Talk about how you collaborate with customers to to solve their problems and how you help them. Think ahead what their future needs are. >> Yeah, and certainly Travis, I myself, might our teams, as well as the engineering team, spend a lot of time with our customers in the briefing centre. A lot of in the field, um, really talking about their challenges and the privilege that we have, especially with something like a Power Max platform, is the customers we have. There are the ones that are constantly pushing the boundaries of what we can do for them today, so they always need the best performance. The best efficiency and what has changed is they also now we need that simplicity. They need that operational simplicity, even on their high resiliency. High performance systems. Um, and we spend a lot of time understanding those requirements on DH, the problems that they're trying to solve and how we can help them get there and that that could be automation that could be containers. But it could also be cloud right, And that's the other piece that we've we made a lot of investments across our portfolio is how do we support that cloud consumption cloud operating model, leveraging public cloud? Um, and and a lot of it really just comes from how do we help our oppressors continue to solve their problems? >> It's a competitive marketplace, and, as you said, customers, they want everything. They want efficiency. They want simplicity. They wanted to not cost them too much money. What what's your unique selling point? How do you message this is This is why our solution is >> that I mean, our overall strategy delancy from a storage perspective is that we're way. We'LL have a single product in each segment with which we've compete and each one will be architected for very specific requirements so that we can meet the combination of a price points and it features and capabilities across all these different perspectives and that each one of our platforms is designed to be industry leading in that category. Which is why we have power Max on the high end, the resiliency, that performance, the availability that you know, banks, hospitals, governments around the world expect. But the same time we have mid range pot for us. We have an entry platform that could be sold for under twenty five thousand dollars, right and has a different set of requirements. We have the unstructured business, which is supporting the data. Aaron. That data explosion in a file data, Um, so the The fact is the matter is this. That is all about having the right actor architecture's so customers can have the data in the right place at the right time with the right service level. Um, and that's why we have this portfolio and within each portfolio that were leading in each one of those categories, That's kind of the bigger perspective we have on it. We do not just have a hammer. Not everything is a nail for us. Um, and that's an important part of how we can partner with with our customers to help themselves. Not one challenge, but all the challenges they have >> killing one of the interesting shifts we saw the show is clouds being talked at more than ever at this show. One of the earlier segments we had on we talked about the cloud enabled infrastructure. So things like power, Max, you know, I asked J. Crone, you know, tell me why this is cloud watching, and he gave me a good answer. What I want to ask you your angle on is when you talk to customers, you know how to storage fit into the overall discussion of their cloud strategy. You know what, some of the key business drivers and you know how how's Del technology? >> And I'm glad you said that because Jay and I have had this cloud washing conversation as well as I think that's the unfortunate thing in the reality in the market in the past, probably ten years is a lot of cloud washing, and where we're really focused today is, and we talked a little about this yesterday as well as they say. There's one piece of the how do we fit into overall Del technologies cloud strategy with the Del Tech Cloud. I'm in the VCF integration. We kind of covered that the other pieces that when we look at cloud enabled infrastructure, we're focused on solving really specific use cases that we hear our customers trying to solve today of connecting that data center into a public cloud. So that could be what we call cloud connected systems. The tearing of data from your own promises, infrastructure into the public cloud. Really, that's more of an archiving. This case, a kind of a tape replacement use case that could be dead, remain cloud tear, cloud tearing cloud pools. All the different pieces we have there could be CLO Data Services, right. Offering storage Data services is in a public cloud. Unity Cloud Edition will be one or the New Delhi emcee. Cloud storage services could be another one or even that cloud data insights piece of it. So it's really about solving that solving real challenges about disaster recovery Analytics in the cloud. How do you do that? In a really impactful way? That's simple and easy for customers. >> Yeah, the other Claude related thing wanted to get your take on is many of solutions. I heard on there is, you know, it's VX rail underneath. It's VX rail underneath. It's VX rail under >> you. Notice that >> I did, and you know a way. We had a number of people. V X ray. Lt's doing great, but, you know, if you talk about cloud and the infrastructure that I have in my data center, you know, we've talked Teo, talk to Dell for years. You know, the new power Max last year is underneath some of those admire. Where does that fit in? Kind of CIA and cloud, you know, infrastructure piece. >> Yeah, in a lot of different places. And for Roddy, for reasons, right? Some of us just the high value workloads you need. The scalability, the resiliency, the performance you need the ability to scale your computing your capacity separately. You want to be able to consolidate not just your applications, but actually all your file and sew something like unity or even power. Max, you can have your block workloads and your file workloads there. So we have a lot of customers looking to use traditional three tier architecture, but leverage that in a true cloud operating model from an automation standpoint, cloud consumption model, but also leveraging public cloud computing, right, leveraging the public cloud and really impactful ways, for example, for disaster recovery, eh? So it's really that combining what people love about our industry leading best of reed storage. Um, with that agility of the public cloud is a combination that we certainly hear a lot from our customers of How can I make the best use of clouds? Everyone walks in and say that club first strategy, but it's really about well, how do you actually think about data first and then how do you have a cloud strategy that supports that? >> So So let's talk about the future. I mean, ahs, You said This is what the customer is thinking about right now, but it's your job to think ahead and make sure that you are giving them solutions that fit their future need. So what are you thinking about the solutions that are available today that were really unimaginable five years ago. I think about ahead to twenty twenty five when there is enough data to fill the Empire State Building thirteen times over. How are you helping companies manage the tsunami of data? >> Yeah, and I think part of that is really about again the operations we talked about. Part of that really just comes back to having the right architecture for that type of workload. So this is where I salon actually well before the data era actually was designed for this specifically. So Iceland, created in the early two thousand's, was designed of one file system from terabytes and two petabytes. A single administrator can manage now up to fifty eight petabytes in a single file system. That's game changing when you think about the scale that we're seeing today. So the reason we went to that capacity isn't certainly just cause we thought we could. It was cause our customers were asking for it. Is these workloads in that data that we're talking about autonomous driving center that are just driving the scale? Ability limits, And they're asking for more and more in the most efficient floor print possible. And if you think about that, especially even in the cloud context, there's a There's a combination of How do you leverage that in the in the data center right? And physics means you can't get it up into the cloud necessarily. Um, but then also, there are use cases. They're like analytics of How do you leverage public cloud computing? But then you have that industry leading scale out now, as on the from the storage side so you can combine that. So you talk about something that we talked about here last year, and now we're talking about it a little bit more as well as our integration with Google Cloud platforms. So a lot of our customers are looking to use G. C p for compute for analytics workloads on DH. It's really almost rent your compute for analytics, but you have to have the right storage platform with the right architecture on the back end of that. So what we've done is fully integrated. Iceland, uh, platform and file system through G C P portal. So you could actually combine that public hug, compute and that file system that can support that type of scale. So it's a really unique combination that can help support not only the scale of that data, but also that some of the unique use cases and work loads that are coming out of that >> So Caitlin lot of products here that that would be talking about. Last thing I want to ask is customer customer conversation you have, you know, is data the center of the challenge and opportunity. They have something else that kind of bubbling up. As you look across the conversations you're having that you could have your audience. >> I think at the center of what I hear from customers, Data's in there, but they don't come in saying its data, right? They'll come in thinking about, you know, just trying to figure out how to use cloud properly there. Think about how Doe I simplify things. How do I, um, operate in a way to meet the service levels with a budget that's definitely not getting bigger? Um, and really be as efficient as possible. And it's not, um, some people are looking to go public. Cloud thinking. It's an easy button are there, but it's it's really about How do we change things? Teo run more efficiently and customers inherently to understand, right that the data is at the center of it, and that's increasingly the most valuable asset in the organization. And then they need to optimize their infrastructure to support that, so it really does come down to what? What can we help them to simplify? Optimize. Secure that so that they can truly unlock that. David Capital. >> Well, thank you so much, Caitlin, for coming back on the Cube. That's thanks for having me. Rebecca Knight for stew Minutemen. There is so much more coming up of the cubes. Live coverage of Del Technologies World in just a little bit.

Published Date : Apr 30 2019

SUMMARY :

It's the queue covering One of the biggest, most important tech conferences all year long. know This is so nice. All right, so the last year at this very comforted you lunch So we have announced that's coming this summer as well. And I went to add non, you know who's been working on this kind of technology So both the intelligence within the system that we talked about we we need to get two more agile environments, you know, Dev ops there, but enterprise storage Um, and a lot of the work we've done to build in a. I does part of that, but really, So how do you work with customers? A lot of in the field, How do you message this is This is why our solution is the resiliency, that performance, the availability that you know, banks, hospitals, One of the earlier segments we had on we talked about the cloud enabled infrastructure. We kind of covered that the other pieces that when we look at cloud enabled infrastructure, I heard on there is, you know, it's VX rail underneath. Notice that Kind of CIA and cloud, you know, infrastructure piece. The scalability, the resiliency, the performance you need the ability to scale your computing So what are you thinking about the solutions that are available today that as on the from the storage side so you can combine that. So Caitlin lot of products here that that would be talking about. you know, just trying to figure out how to use cloud properly there. Well, thank you so much, Caitlin, for coming back on the Cube.

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>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to the cubes Live coverage of Del World Technologies Here in Las Vegas. I'm your host, Rebecca Night, along with my co host Stew Minutemen. We have two guests on the seven, both both Cube veterans. So we have Varun Cabra. He is the VP product Marketing Cloud Delhi Emcee and Moeneeb unit. Minute Soudan VP Solutions Product marketing at VM. Where. Thank you so much for coming on the show. >> Thanks for having >> thanks for having us. So we just had the keynote address we heard from Michael Dell Satya Nadella Pack Girl Singer It's a real who's who of this of this ecosystem. Break it down for us. What? What did we hear? What is what is sort of the most exciting thing from your perspective? >> So, Rebecca, what? What we hear from customers again and again is it's a multi cloud world, right? Everybody has multiple cloud deployments, but we saw that mentioned five on average cloud architectures in customer environments and what we keep hearing from them is they There are operational silos that developed as part of the to set the fellas that are different. The machine formats. All of these things just lied a lot of lead to a lot of operational silos in complexity, and the customers are overwhelming or willingly asking William C. As well as being Where is that? How do we reduce this complexity? How do we we'll be able to move, were close together? How do we manage all of this in a common framework and reduce some of the complexity? So there's really they could take advantage off the promise of Monte Club. >> Yeah, so many. The Cube goes to all the big industry shows. I feel like everywhere I go used to be, you know, it's like intel and in video, up on stage for the next generation. Well, for the last year, it felt like, you know, patent Sanjay, or, you know, somebody like that, you know, up on stage with Google Cloud of a couple of years ago, there was Sanjay up on St Come here. They're searching Adela up on stage. So let's talk about that public cloud piece China. We know you know the relationship with a wsbn were clad in a ws sent ripples through the industry on you know, the guru cloud piece. So tell us what's new and different peace when it comes to come up to public clouded. How does that fit with in relation to all the other clouds? >> Sure, no, I'll amplify. You know what Aaron said, Right? We think about customer choice first. Andrea Lee, customer choice. As you know, you got multiple cloud providers. We've seen customers make this choice off. I need to make this, you know, a multi cloud world. Why're they going towards the multi clothing world? It's because applications air going there on really well, where strategy has bean to say, How do we empower customers without choice? Are you know, eight of us partnership is as strong as ever, but we continue to eat away there, and that was their first going to choice a platform. And Patty alluded to this on the stage. We have four thousand cloud provider partners right on the four thousand block provider partners we've built over the years, and that includes, you know, not small names. They include IBM. They, like, you know, they've got in Iraq space. Some of the biggest cloud providers. So our strategy is always being. How do we take our stack and and lighted and as many public laws? It's possible. So we took the first step off IBM. Then you know, about four thousand. You know, other plot providers being Rackspace, Fujitsu, it's Archie. Then came Amazon. I'm is on being the choice of destination for a lot of public clouds. Today we kind of further extend that with Microsoft and, you know, a few weeks ago with Google, right? So there's really about customer choice and customers when they want the hybrid multi Claude fees his abdomen right. You got two worlds, you couldn't existing application and you're looking Just get some scale out of that existing application and you're building a lot of, you know, native cloud native applications. They want this, you know, in multiple places. >> All right, so if I could just drilled down one level deep, you know? So if I'm in as your customer today, my understanding it's Veum or STD. Sea Stack. What does that mean? You know what I use, You know? How is that? You can feel compare? Do I use the Microsoft? You know System Center. Am I using V Center? You know, >> shark now, and this is really again in an abdomen. Calm conversation, right where they were multiple announcements in here just to unpack them there. It's like, Hey, we had the Del Technologies Cloud platform. The Del Technologies clock platform is powered by, you know, Delhi emcee infrastructure and be aware Cloud Foundation on top, where slicing your full computer network storage with the sphere of visa and a sex and management. Right. And the second part was really We've got being where cloud on a deli emcee. The system brings a lot of the workloads which stood in public clouds. We're seeing this repatriation off workloads back on. You know, on the data center are the edge. This is really driven by a lot of customers and who have built native I pee in the public cloud beyond Amazon beat ashore who want to now bring some of those workloads closer to the, you know, data center or the edge. Now this comes to how do I take my azure workloads and bring it closer to the edge or my data center? Why's that? I need you know, we have large customers, you know. You know, large customers multinational. They have, you know, five hundred thousand employees, ninety locations will wide. Who built to I p or when I say I p applications natively in cloud suddenly for five thousand employees and ninety locations, they're going ingress egress. Traffic to the cloud public cloud is huge. How do I bring it closer to my data centers? Right. And this is where taking us your workloads. Bringing them, you know, on prime closer salts. That big problem for them. Now, how do I take that workloads and bring them closer? Is that where we landed in the Veum wear on Del, you know AMC Infrastructure? Because this big sea closer to the data center gives me either Lowell agency data governance and you know, control as well as flexibility to bring these work clothes back on. Right? So the two tangent that you're driving both your cloud growth and back to the edge The second tangent of growth or explosion is cloud native workloads. We're able to bring them closer. Your data center is freely though the value proposition, right? >> Well, we heard so much about that on the main stage this morning about just how differently with modern workforce works in terms of the number of devices that used the different locations they are when they are doing the tasks of their job. >> You talk a little bit about the >> specifics in terms of customers you're working with. You don't need a name names. But just how you are enabling the >> way get feedback from customers in all industries, right? So you don't even share a few as well Way have large banks that are, you know, they're standardized their workloads on VM where today, right as as have many Morgan is ations, and they're looking for the flexibility to be able to move stuff to the cloud or moving back on premises and not have to reformat, not have to change that machine formats and just make it a little easy. They want the flexibility to be able to run applications in their bank branches right in the cloud, right? But then they don't they don't necessarily want adopt a new machine format for a new standardized platform. That's really what Thie azure announcement helps them do, Just like with eight of us, can now move workloads seamlessly to azure USVI center. Use your other you know, tools that you're familiar with today. Already to be ableto provision in your work clothes. All >> right, so for and what? Wonder if we could drill into the stack a little bit here? You know, I went to the Microsoft show last year, and it was like, Oh, WSSD is very different than Azure Stack even if you look at the box and it's very much the same underneath the covers, there was a lot of discussion of the ex rail. We know how fast that's been growing. Can you believe there's two pieces? This there's the VCF on Vieques rail and then, you know, just help. Help explain >> s o for the Del Technologies Cloud Platform announcement, which is, as you said, VX rail in first hcea infrastructure with Mia McLeod foundations tightly integrated, right, so that the storage compute and networking capabilities of off the immortal foundation are all incorporated and taken advantage off it. In the end structure. This is all about making things easier to consume, right, producing the complexity for customers. When they get the X trail, they overwhelmingly tell us they want to use the metal foundations to be able to manage and automate those workloads. So we're packaging this up out of the box. So when customers get it, they have That's cloud experience on premises without the complexity of having to deploy it because it's already integrated, cited the engineering teams have actually worked together. And then you can then, as we mentioned, extend those workloads to public loud, using the same tools, the same, the MSR foundation tools. >> And, you know, uh, we built on Cloud Foundation for a while, and I'm sure you followed us on the Cloud Foundation. And that has bean when you know yes, we talk about consistent infrastructure, consistent operations, this hybrid cloud world and what we really mean. Is that really where? Cloud foundation stack, right? So when we talk about the emcee on eight of us, is that Cloud foundation stack running inside of Amazon? When we talk about you know, our partnership with the shore, he's not being where Cloud Foundation stack running on a shore. We talk about this four thousand partners. Cloud certified IBM. It is the Cloud Foundation stack and the key components being pulled. Stack the Sphere v. Santana Sex and there's a critical part in Cloud Foundation called lifecycle management. It's, you know, it's missed quite easily, right? The benefit of running a public cloud. The key through the attributes you get is you know, you get everything as a service, you get all your infrastructure of software. And the third part is you don't spend any time maintaining the interoperability between you compete network storage. And that is a huge deal for customers. They spent a lot of time just maintaining this interrupt and, you know, view Marie Claude Foundation has this life cycle manager which solves that problem. Not not just Kee. >> Thank you for bringing it up because, right, one of the big differences you talk about Public Cloud, go talk to your customer and say, Hey, what version of Microsoft Azure are you running and the laughter you and say like, Well, Microsoft takes care of that. Well, when I differentiate and I say Okay, well, I want to run the the same stack in my environment. How do I keep that up today? We know the VM where you know customers like there's lots of incentives to get them there, but oftentimes they're n minus one two or something like that. So how do we manage and make sure that it's more cloud like enough today? >> Yeah, absolutely. So. So there's two ways to do that to one of them is because the V m. A and L E M C team during working on engineering closely together, we're going to have the latest word in supported right right out the gate. So you have an update, you know that it's gonna work on your your hardware or vice versa. So that's one level and then with via MacLeod and L E M C. We're also providing the ability to basically have hands off management and have that infrastructure running your data center or your eyes locations, but at the same time not have to manage it. You leave that management to tell technologies into somewhere. To be able to manage that solution for you is really, as Moody said, bringing that public loud experience to your own premise. Locations is long, >> and I think that's one of the big, different trainers that's going to come right. People want to get that consumption model, and they're trying to say, Hey, how do I build my own data center, maintain it, but the same time I want to rely on, you know, dull and beyond Where to come and help us build it together. Right? And the second part of announcement was really heavy and wear dull on the d l E M C. Is that Manager's offered the demo you saw from June. Yang was being able to have a consumption interface where you could connect click of a button, roll it back into a data center as well. It's an edge because you have real Italy. Very little skill sets where night in the edge environment and as EJ Compute needs become more prolific with five g i ot devices, you need that same kind of data governance model and data center model. There is well and not really the beauty off, you know, coming to be aware. And Delta, you know Del DMC del. Technology's power is to maintain that everywhere, right? I >> won't ask you about >> innovation. One of the things that's really striking during American executive, Even though I obviously have my own customers, >> I think it really comes down to listening to customers. Write as as Del Technologies is Liam, where we have the advantage of working with so many customers, hundreds of thousand customers around the world we get to hear and listen and understand what are the cutting edge things that customers are looking for? And then we can not take that back to customers like Bank of America who may have taught about certain scenarios right that we will learn from. But they may not have thought about other industries where things could be applicable to their street, so that drives a lot of our innovation. Very. We are very proud about the fact that we're customer focused. Our invasion is really driven by listening to customers on. And, you know, having smart people just work on this one to work on this problems. And, >> you know, customer wise is a big deal customer choice. That's why we're doing what we're doing with multiple cloud providers, right? And I think this is really a key, too. If you just look at being where's innovation were already talking about this multi claude world where it was like, Hey, you've got workloads natively. So we How do you manage? Those were already ahead and thinking about, you know come in eighties with acquisition of Hip Tio and you if you think about it, you know, we've done this innovation in the cloud space established this hybrid credibility on we've launched with Del Technology. Now we're already ahead in this multi cloud operational model. We're already ahead in this coop in eighties. Evolution will bring it back with the family and listen to the customers for choice. Because of the end of the day, we're here to South customer problems. I >> think that's another dimension of choice that we offer, which is both traditional applications as well as applications of the future that will increasingly, because container based, >> yeah, I just wonder if you could spend on a little bit. You know what? One of the things I said via Moore is great. It really simplified and by environment, I go back. Fifteen years ago, one of things that did is let me take my old application that was probably long in the tooth. Begin with my heart was out of date, my operating system at eight, sticking in of'em and leave it for another five years, and the users that are like, Oh my gosh, I'd need an update. How do we get beyond that and allow this joint solution to be an accelerant for applications? >> Yeah, and I think you know the application is probably the crux of the business, right? >> We'Ll call in the tent from >> change applications of Evolve. This is actually the evolution journey of itself is where they used to be, like support systems. Now they become actually translate to business dollars because, you know, the first thing that your customer awful customer touches is an application and you can drive business value from it. And customers are thinking about this old applications and new applications. And they have to start thinking about where do I take my applications? Where do they need to line and then make a choice off? What infrastructures? The best black mom for it. So really can't flip the thing on. Don't think infrastructure first and then retrospect APS to it. I think at first and then make a charge on infrastructure based on the application need and and really look like you said being where kind of took the abstraction layer away from infrastructure and make sure that you'll be EMS could run everywhere. We're taking the same for applications to say. Doesn't matter if it's of'Em based. It's a cloud native will give you the same, you know, inconsistent infrastructure in operations. >> Okay, we're in that last thing. Could you just tell us of the announcements that were made? What's available today? What's coming later this year? >> Absolutely So Del Technologies Cloud Platform that's based on the X Trail and via MacLeod Foundation is available now as an integrated solution via MacLeod and Daddy and see the fully managed offer is available in >> the second half of this >> year. It's invader right now. And as you saw, we have really good feedback >> from our customers. And then I think >> the, uh, the Azure BMR Solutions offer will be available soon as well. >> All right, well, Varun and many Congratulations on the progress. We look forward to talking to the customers as they roll this out, and Rebecca and I will be back with lots more coverage here. Del Technologies World twenty nineteen. Little coverage to sets three days, tenth year, The Cube at M. C and L World. I'm still many men. And thanks so much for watching

Published Date : Apr 29 2019

SUMMARY :

Brought to you by Del Technologies Thank you so much for coming on the show. So we just had the keynote address we heard from Michael Dell Satya Nadella Pack Girl Singer are operational silos that developed as part of the to set the fellas Well, for the last year, it felt like, you know, patent Sanjay, or, you know, and that includes, you know, not small names. All right, so if I could just drilled down one level deep, you know? closer to the, you know, data center or the edge. Well, we heard so much about that on the main stage this morning about just how differently with But just how you are enabling the banks that are, you know, they're standardized their workloads on VM where today, right as as have many This there's the VCF on Vieques rail and then, you know, just help. s o for the Del Technologies Cloud Platform announcement, which is, as you said, VX rail in first hcea When we talk about you know, our partnership with the shore, he's not being where Cloud Foundation stack running We know the VM where you So you have an update, you know that it's gonna work on your your hardware or vice versa. really the beauty off, you know, coming to be aware. One of the things that's really striking during American executive, And, you know, having smart people just So we How do you manage? yeah, I just wonder if you could spend on a little bit. you know, the first thing that your customer awful customer touches is an application and you can drive Could you just tell us of the announcements that were made? And as you saw, we have really good feedback And then I think the, uh, the Azure BMR Solutions offer will be available soon We look forward to talking to the customers as they

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Steve Athanas, VMUG | CUBEConversation, April 2019


 

>> from the Silicon Angle Media Office in Boston, Massachusetts. It's the cue. Here's your host. Still Minutemen. >> Hi, I'm Stew Minutemen. And welcome to a special cute conversation here in our Boston Areas studio where in spring 2019 whole lot of shows where the cubes gonna be on going to lots of events so many different technologies were covering on one of the areas we always love to be able to dig into is what's happening with the users. Many of these shows, we go to our user conferences as well as the community. Really happy to Boca Burger. Believe first time on the program. Steve Methodists famous. Who is the newly elected president of the mug s. So I think most of Ronan should know the V mug organization to the VM where User group. We've done cube events at, you know, the most related events. Absolute talked about the mug we've had, you know, the CEO of the mug on the program. And of course, the VM were Community 2019 will be the 10th year of the Cube at VM World. Still figuring out if we should do a party and stuff like that. We know all the ins and outs of what happened at that show. But you know the V mugs itself? I've attended many. Your Boston V mug is one that I've been, too. But before we get into the mug stuff, Steve could just give us a little bit of your back, because you are. You're practicing your user yourself. >> Yeah, well, first thanks for having me. You know what? I've been watching the cube for years, and it's ah, it's great to be on this side of the of the screen, right? So, yes. So I'm Steve. I think I, you know, show up every day as the associate chief information officer of the University of Massachusetts. Little just for 95 here, and that's my day job. That's my career, right? But what? You know what? I'm excited to be here to talk about what I'm excited in general with the mug is it's a community organization. And so it's a volunteer gig, and that's true of all of our leadership, right? So the from the president of the board of directors to our local leaders around the world, they're all volunteers, and that's I think, what makes it special is We're doing this because we're excited about it. We're passionate about it. >> Yeah, you know the mugs, It's, you know, created by users for user's. You go to them, talk a little bit. It's evolved a lot, you know, It started as just a bunch of independent little events. Is now you know, my Twitter feed. I feel like constantly every day. It's like, Oh, wait, who is at the St Louis? The Wisconsin one? I'll get like ads for like, it's like a weight is the Northeast one. I'm like, Oh, is that here in New England that I don't know about? No, no, no. It's in the UK on things like that. So I get ads and friends around the world and I love seeing the community. So, boy, how do you guys keep it all straight? Man, is that allow both the organic nature as well as some of the coordination and understanding of what's going on. How do you balance that? >> Yeah, that's a great question. And you know, So I was a V mug member for many, many years before I ever got interested in becoming a leader, and you're right it when it started, it was 10 of us would get around with a six pack of beer and a box of pizza, right? And we'd be talking shop and that, you know, that was awesome. And that's what would that was, how it started. But you get to a certain scale when you start talking about having 50,000 now, over 125,000 members around the world. You gotta coordinate that somehow you're right on the money with that. And so that's why you know, we have, you know, a strong, um, coordination effort that is our offices down in Nashville, Tennessee, and their their role is to enable our leaders to give back to their community and take the burden out of running these things. You know, sourcing venues and, you know, working with hotels and stuff. That is effort that not everybody wants to do all the time. And so to do that for them lets them focus on the really cool stuff which is the tech and connecting users. >> Yeah. Can you speak a little bit too? You know what were some of the speeds and feed to the event? How many do you have How much growing, you know, Like I'm signed up. I get the newsletter for activities as well as you know, lots of weapons. I've spoken on some of the webinars too. >> Yeah, well, first thanks for that s o. We have over 30 user cons around the world on three continents. >> In fact, what's the user cough? >> Great questions. So user kind is user conference, you know, consolidated into user Connery. And those are hundreds of end users getting together around the world were on three continents. In fact, I was fortunate enough in March, I went to Australia and I spoke at Sydney and Melbourne on That was awesome, getting to meet users literally, almost a sw far away from Boston. As you can get having the same challenges in the office day today, solving the same business problems with technology. So that was exciting. And so we've got those all over. We also have local meetings which are, you know, smaller in scope and often more focused on content. We've got 235 or Maur local chapters around the world. They're talking about this, and so we're really engaged at multiple levels with this and like you talk about. We have the online events which are global in scope. And we do those, you know, we time so that people in our time zone here in the States could get to them as well as folks in, you know, e m b A and a factory. >> Yeah, and I have to imagine the attendees have to vary. I mean, is it primarily for, you know, Sylvie, um, where admin is the primary title there up to, you know, people that are CEOs or one of the CEOs? >> Yes. So that actually we've seen that change over the past couple years, which is exciting for me being in the role that I'm in is you're right historically was vey Sphere admits, right? And we're all getting together. We're talking about how do we partition our lungs appropriately, right? And now it has switched. We see a lot more architect titles. We Seymour director titles coming in because, you know, I said the other day I was in Charlotte talking and I said, You know, business is being written in code, right? And so there's a lot more emphasis on what it's happening with V m wearing his VM worth portfolio expands. We've got a lot of new type of members coming into the group, which is exciting. >> Yeah, And what about the contents out? How much of it is user generated content versus VM were content and then, you know, I understand sponsorships or part of it vendors. The vendor ecosystem, which vm where has a robust ecosystem? Yes, you know, help make sure that it's financially viable for things to happen and as well as participate in the contest. >> Yes, I feel like I almost planted that question because it's such a good one. So, you know, in 2018 we started putting a strong emphasis on community content because we were, you know, we heard from remembers that awesome VM were content, awesome partner content. But we're starting to miss some of the user to user from the trenches, battle war stories, right? And so we put an emphasis on getting that back in and 2018 we've doubled down in 2019 in a big way, so if you've been to a user kind yet in 2019 but we've limited the number of sponsors sessions that we have, right so that we have more room for community content. We're actually able to get people from around the world to these events. So again, me and a couple folks from the States went toe Australia to share our story and then user story, right? And at the end of the day, we used to have sponsored sessions to sort of close it out. Now we have a community, our right, and Sophie Mug provides food and beverages and a chance to get together a network. And so that is a great community. Our and you know, I was at one recently and I was able to watch Ah, couple folks get to them. We're talking about different problems. They're having this and let me get your card so we can touch base on this later, which at the end of the day, that's what gets me motivated. That's what >> it's about. It's Steve. I won't touch on that for a second. You know what? Get you motivated. You've been doing this for years. You're, you know, putting your time in your president. I know. When I attended your Boston V mark the end of the day, it was a good community member talking about career and got some real good, you know, somebody we both know and it really gets you pumped up in something very, a little bit different from there. So talk a little bit without kind of your goals. For a CZ president of Emma, >> Sure eso I get excited about Vima because it's a community organization, right? And because, you know, I've said this a bunch of times. But for me, what excites me is it's a community of people with similar interests growing together right and reinforcing each other. I know for a fact that I can call ah whole bunch of people around the world and say, Hey, I'm having a problem technically or hey, I'm looking for some career advice or hey, one of my buddies is looking for work. Do you know of any opening somewhere? And that's really powerful, right? Because of the end of the day, I think the mug is about names and people and not logos, right? And so that's what it motivates me is seeing the change and the transformation of people and their career growth that V mug can provide. In fact, I know ah ton of people from Boston. In fact, several of them have. You know, they were administrators at a local organization. Maybe they moved into partners. Maybe they moved into vendors. Maybe they stay where they are, and they kept accelerating their growth. But I've seen tons of career growth and that that gets me excited watching people take the next step to be ableto to build a >> career, I tell you, most conferences, I go to the kind of jobs take boards, especially if you're kind of in the hot, cool new space they're all trying to hire. But especially when you go to a local on the smaller events, it's so much about the networking and the people. When I go to a local user, event it. Hey, what kind of jobs you hiring for who you're looking for and who do I know that's looking for those kind of things and trying to help connect? You know, people in cos cause I mean, you know, we all sometime in our career, you know we'll need help alone those lines that I have, something that's personally that you know, I always love to help >> you. I have a friend who said it. I think best, and I can't take credit for this, right? But it's It can be easy to get dismissed from your day job, right? One errant click could be the career limiting click. It is nigh impossible to be fired from the community, right? And that that, to me, is a powerful differentiator for folks that are plugged into a community versus those that are trying to go it >> alone. Yeah, there are some community guidelines that if you don't follow, you might be checking for sure, but no, if if we're there in good faith and we're doing everything like out, tell me it's speaking. You know, this is such, you know, change. Is this the constant in our world? You know, I've been around in the interview long enough. That's like, you know, I remember what the, um where was this tiny little company that had, you know, once a week, they had a barbecue for everybody in the company because they were, like, 100 of them. And, you know, you know, desktop was what they started working on first. And, you know, we also hear stories about when we first heard about the emotion and the like. But, you know, today you know Veum world is so many different aspects. The community is, you know, in many ways fragmented through so many different pieces. What are some of the hot, interesting things? How does seem a deal with the Oh, hey, I want the Aye Aye or the Dev Ops or the you know where where's the vmc cloud versus all these various flavors? How do you balance all that out? All these different pieces of the community? >> Yeah, it's an interesting question. And to be fair with you, I think that's an area that were still getting better at. And we're still adapting to write. You know, if you look at V mug Five years ago, we were the V's fear, sort of first, last and always right. And now you know, especially is VM. Where's portfolio keeps increasing and they keep moving into new areas. That's new areas for us, too. And so, you know, we've got a big, uh, initiative over the next year to really reach out and and see where we can connect with, you know, the kubernetes environment, right? Cause that the hefty oh acquisition is a really big deal. and I think fundamentally changes or potential community, right? And so you know, we've launched a bunch of special interest groups over the span of the past couple years, and I think that's a big piece of it, which is, if you're really interested in networking and security, here's an area that you can connect in and folks that are like minded. If you're really interested in and user computing, here's what you can connect into. And so I think, you know, as we continue to grow and you know, we're, you know, hundreds of thousands of people now around the world so that you can be a challenge. But I think it's It's also a huge opportunity for us to be ableto keep building that connection with folks and saying, Hey, you know, as you continue to move through your career, it's not always gonna be this. You're right. Change is constant. So hey, what's on the horizon for >> you? When I look at like the field organization for being where boy, I wonder when we're gonna have the sand and NSX user groups just because there's such a strong emphasis on the pieces, the business right now? Yeah, All right, Steve, let's change that for a second. Sure said, You know, you're you got CEO is part of your title, their eyes, what you're doing. Tell me about your life these days and you know the stresses and strains And what what's changing these days and what's exciting? You >> sure? So you know, it's exciting to have moved for my career because I'm an old school admin, right? I mean, that's my background. Uh, so, you know, as I've progressed, you know, I keep getting different things in my portfolio, right? So it started out as I was, you know, I was the admin, and then I was managing the systems engineering team. And then they added desktop support that was out of necessity was like, I'm not really a dustup person, right? So something new you need to learn. But then you start seeing where these synergies are, right? Not to hate, like the words energies. But the reality is that's where we launched our VD. I project at U Mass. Lowell, and that has been transformative for how we deliver education. And it has been a lot of ways. Reduced barriers to students to get access to things they couldn't before. So we had engineering students that would have to go out and finance a 3 $4000 laptop to get the horsepower to do their work. Now, that can use a chromebook, right? They don't have to have that because we do that for them and just they have to have any device t get access via via where horizon. Right, So that happened, and then, you know, then they moved in. Our service is operation, right? So what I'm interested now is how do we deliver applications seamlessly to users to give them the best possible experience without needing to think about it? Because if you and I have been around long enough that it used to be a hassle to figure out okay, I need to get this done. That means they need to get this new applications I have to go to I t there and I have my laptop. Now it's the expectation is just like you and I really want to pull out my phone now and go to the APP store and get it right. So how do we enable that to make it very seamless and remove any friction to people getting their work >> done? Yeah, absolutely. That the enterprise app store is something we've talked about is not just the Amazon marketplace these days. >> In some ways, it is so not all applications rate. Some applications are more specific to platforms. And so that's a challenge, which is, you know, I'm a professor. I really like my iPad. Well, how do I get S P ss on that? Okay, well, let me come up with some solutions. >> Yeah, it's interesting. I'm curious if you have any thoughts just from the education standpoint, how that ties into i t. Personally myself, I think I was in my second job out of school before I realized I was in the i t industry because I studied engineering they didn't teach us about. Oh, well, here's the industry's You're working. I knew tech, and I knew various pieces of it and, you know, was learning networking and all these various pieces there. But, you know, the industry viewpoint as a technology person wasn't something. I spend a lot of time. I was just in a conference this week and they were talking about, you know, some of the machine learning pieces. There was an analyst got up on stage is like here I have a life hack for you, he said. What you need to do is get a summer intern that's been at least a junior in college that studied this stuff, and they can educate you on all these cool new things because those of us have been here a while that there's only tools and they're teaching them at the universities. And therefore that's one of those areas that even if you have years, well, if you need to get that retraining and they can help with that >> no, that's that to me is one of most exciting parts about working in education is that our faculty are constantly pushing us in new directions that we haven't even contemplated yet. So we were buying GPU raise in order to start doing a I. Before I even knew why we were doing and there was like, Hey, I need this and I was like, Are you doing like a quake server? Like they were mining Bitcoins? I don't think so, but it was, you know, that was that was that was an area for us and now we're old. Had it this stuff, right? And so that is a exciting thing to be able to partner with people that are on the bleeding edge of innovation and hear about the work that they're doing and not just in in the tech field, but how technology is enabling Other drew some groundbreaking research in, you know, the life sciences space that the technology is enabling in a way that it wasn't possible before. In fact, I had one faculty member tell me, Geez, maybe six months ago. That said, the laboratory of the past is beakers and Silla scopes, right? The laboratory of the future is how many cores can you get? >> Yeah, all right, So next week is Del Technologies world. So you know the show. The combination of what used to be A M, C World and Del World put together a big show expecting around 15,000 people in Las Vegas to be the 10th year actually of what used to be M. C world. We actually did a bunch of dead worlds together. For me personally, it's like 17 or 18 of the M C world that I've been, too, just because disclaimer former emcee employees. So V mugs there on dhe, Maybe explain. You know, the mugs roll there. What you're looking to accomplish what you get out of a show like that. >> Sure. So V mug is a part of the affiliation of del Technologies user communities. Right? And what I love about user communities is they're not mutually exclusive, right? You absolutely can. Being a converged and Avi mug and a data protection user group. It's all about what fits your needs and what you're doing back in the office. And, you know, we're excited to be there because there's a ton of the move members that are coming to Deltek World, right? And so we're there to support our community and be a resource for them. And that's exciting for us because, you know, Del Del Technologies World is a whole bunch of really cool attack that were that were seeing people run vm were on Ray. We're seeing via more partner with, and so that's exciting for us. >> Yeah, and it's a try. Hadn't realized because, like, I've been to one of the converted user group events before, didn't realize that there was kind of an affiliation between those but makes all the sense in the world. >> Yeah, right. And it's, you know, again, it's an open hand thing, right? Beaten and one being the other. You realize them both. For what? They're what They're great at connecting with people that are doing the same thing. There's a ton of people running VM wear on. Ah, myriad. Like you talked about earlier VM Where's partner? Ecosystem is massive, right? But many, many, many in fact, I would say a huge majority of converged folks are running VM we're >> on it. All right. So, Steve want to give you the final word? What's the call to action? Understand? A lot of people in the community, but always looking from or always, ways for people to get involved. So where do they go? What? What would you recommend? >> Yeah, thanks. So if if you are not plugged into user community now, when you're in the tech field, I would strongly encourage you to do so. Right? V mug, obviously, is the one that's closest to my heart, right? If you're in that space, we'd love to have you as part of our community. And it's really easy. Go to V mug. dot com and sign up and see where the next meet up is and go there, right? If you're not into the VM where space and I know you have lots of folks that air, they're doing different things. Go check out your community, right? But I tell you, the career advantages to being in a user community are immense, and I frankly was able to track my career growth from admin to manager to director to associate CEO, right alongside my community involvement. And so it's something I'm passionate about, and I would encourage everybody to check out. >> Yeah, it's Steve. Thank you so much for joining us. Yeah, I give a personal plug on this. There are a lot of communities out there, the virtual ization community, especially the VM. One specifically is, you know, a little bit special from the rest. You know, I've seen it's not the only one, but is definitely Maur of. It's definitely welcoming. They're always looking for feedback, and it's a good collaborative environment. I've done surveys in the group that you get way better feedback than I do in certain other sectors in just so many people that are looking to get involved. So it's one that you know, I'm not only interviewing, but, you know, I can personally vouch for its steeple. Thank you. Thank you so much. Always a pleasure to see you. >> Thanks for having me. >> Alright. And be sure to check out the cube dot net. Of course, we've got dealt technologies world in the immediate future. Not that long until we get to the end of summer. And vm World 2019 back in San Francisco, the Q will be there. Double set. So for both del world del Technologies world and VM World. So come find us in Las Vegas. If you're Adele or Mosconi West in the lobby is where will be for the emerald 2019 and lots and lots of other shows. So thank you so much for watching. Thank you.

Published Date : Apr 27 2019

SUMMARY :

It's the cue. you know, the CEO of the mug on the program. you know, show up every day as the associate chief information officer of the University of Massachusetts. Is now you know, And so that's why you know, we have, you know, a strong, as well as you know, lots of weapons. Yeah, well, first thanks for that s o. We have over 30 user cons around the world And we do those, you know, we time so that people in our time zone here in the States could there up to, you know, people that are CEOs or one of the CEOs? We Seymour director titles coming in because, you know, I said the other day I was in VM were content and then, you know, I understand sponsorships or part of it vendors. Our and you know, I was at one recently and I was able to watch it was a good community member talking about career and got some real good, you know, And because, you know, I've said this a bunch of times. something that's personally that you know, I always love to help And that that, to me, You know, this is such, you know, change. And so I think, you know, as we continue to grow and you know, we're, you know, days and you know the stresses and strains And what what's changing these days and what's exciting? Right, So that happened, and then, you know, That the enterprise app store is something we've talked about is not just the Amazon marketplace And so that's a challenge, which is, you know, I'm a professor. But, you know, the industry viewpoint as a technology I don't think so, but it was, you know, that was that was that was an area for us and now we're old. So you know the show. And that's exciting for us because, you know, Hadn't realized because, like, I've been to one of the converted user group events before, And it's, you know, again, it's an open hand thing, right? So, Steve want to give you the final word? So if if you are not plugged into user community now, when you're in the tech field, So it's one that you know, So thank you so much for watching.

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Erik Rudin, ScienceLogic | ScienceLogic Symposium 2019


 

>> from Washington, D. C. It's the queue covering science logic. Symposium twenty nineteen. Brought to you by Science Logic. >> Hi, I'm student men and this is the Cubes coverage of Science Logic. Symposium twenty nineteen here at the Ritz Carlton in Washington, D. C. Been four hundred sixty. People here just finished the afternoon Kino, and they've actually gone off to the evening event. It's thie yet to be finished. Spy Museum. They get a good three sixty view of Washington D. C. So the hallways are a little echoing in quiet but really excited to have on the final guest of the day. Eric Gordon, who's the vice president of business development and alliances as science logic. Erik, thanks so much for joining me, >> thanks to you. Great to be here. >> All right, so busy. Dev and Alliances. I've talked to a number of your partner's. I've gone through a lot of things, but you wear, I think, just like your CEO. A few different hats. Ah, and your old let's let's get into what your role is that the company? >> Yeah, it's actually changed over time, but for the most part I've to court responsibilities. One is I'm looking after our ecosystem of technology partners. And so we have from key strategic CE that we work with in the marketplace, in the cloud space on the data center, all across the ecosystem, a lot of different technologies. But we also have products that we resell input on our priceless that combined to create a solution for our customers in the second half of what my responsible is really focused on. What is our product strategy around integration? Automation? Because those Air Corps components to our platform and I look after that with several different teams. >> So let's talk about that the ecosystem pit person, the alliances. Because I got a lot of shows. I talked to a lot of companies, and it's all too easy for companies to be like, Oh, we're we're the best and we do so many different things. And when I first heard about the space in a ops, it's like, Oh, well, I I Ops is replacing a lot of waves and, you know, your average customer replaces fourteen tools. I heard there's one customer who replaces fifty tools, but at the same time, there was a strong focus about integrations in deeper even some of the products that you say, Yeah, there's overlap in that competitive, you know, you're working with those environments, so give us a little bit of the philosophy, how you balance that, you know, we want to do it all and help our customers to do lots of different things. And especially when you get to big customers and service providers, we understand that it's a big world and there never is that, you know, mythical single pane of glass. >> Yeah, no, totally agree. And we hear this a lot. You know, I've got a tool for this. I got a tool for that and or I had to Vendor come in and say that they could do it all. And you know, really, At the end of the day, if there's there's no one vendor on DH, you know the Venn diagrams of functionalities, air overlapping. That's the nature of the industry. And when we saw this on the early days of it with the big monopolies. But I think right now it's it's around. How do we saw the customer problem? Mohr effectively, From our perspective, we look at the combination of things. First is is what solutions out there give us good data data that we can use data that we can enrich, how we can leverage that to help drive better insights from other types of data that we collect so that theirs is where integration is a keep part of this on DH. What we know is that ultimately in our space, we're doing about monitoring a core collection. We're goingto have to click with everybody, so we're gonna have to integrate with any partner that might have some form of I. P are connected through an I p address to some sort of a p I. We need that data. So we have partnerships on that side. I think really, what's interesting is when we think about things like workflow or orchestration or types of mediation, we might integrate with other technologies to enrich that data further. So we look for partners that ultimately our customers air using things that we can do consolidation and drive better outcome with that enrich date experience. >> Yes, so let's drill down one little bit if you talk about like, you know a PM and SM tools out there some recent announcements and and you digging deeper on there. What what are some of the highlights? So one >> thing is, if you already have, like, agents are often come up, Our customs says, Well, I've got an A P M. Agent that's already doing some things. Well, that's great. We can leverage that, that there's some good insight that we can gather from either to apologies or other metrics or like in user experience. But we also go deeper on other aspects, like on the network side or on the infrastructure side, or on the the cloud service aside. So, you know, ultimately, it's a conversation of say, what? What can we leverage? What, what's accurate, what's in real time? And if there's things that we can, you know, gather, then that's our primary strategy. So I you know, I do think the ecosystem plays a key role in a i ops, but really, to do that, it's run automation because anything that we do, we have to do with scale and we have to do with security. We have to do it with the intent of driving some form of outcome. And so, you know, those are the key principles behind selecting technology partners. >> Okay, Let's talk some about that automation. It was a big discussion in the keynote this morning. Really talking about the maturity model. One of the analysts up there says you really want to make sure you separate things like, you know, the machine learning piece of it with the automation. The observation I've made a couple of times is, you know, yes. We all know you can automate a really bad process. And so I need toe, you know, make sure, you know, do I have good data And, you know, how am I making automation make me better Not just, you know, to change things. >> Yeah, well, I think it's Science Lodge that we look at. Automation is in every part of what we do within the product. From the from the collection of how we automate it scale how we consolidate that data. And then we're doing a lot of the data preparation using automation technologies. And then when we start to analyze and enrich that data, we're also using it Other algorithmic approaches, for example, topology and context. So if we know that some things connected weaken Dr An automation to make an inference and that data then feeds into the final step, which is around how we action on that. So we drive automation in the classic sense to say trigger workflow or, let's say, update another system of record or system of truth like a C M G B or a notification. And so one of things that we did hear from Garden this morning is engaging in an SM process. Is a core part of AI ai ops as muchas data collection and driving other forms of automation. >> All right, Do you have some examples of you know how automation you're helping your customers love any customer stories you've got along that line? >> Well, >> really. You know, there's so many stories we're hearing the halls of Symposium, and so it's it's it's hard to pick one, but, you know, I think all ten times what we say is, what what's driving your service desk time like you've got people you know, looking at all of these different dispirit systems, and we can look at it. Let's say a top end of your most sort of frequented events or alerts, or even look at your top service desk incidents and say, How could we automate that, you know. And some of that automation could be at the technology level, you know, simplest as restarting a service or prove you re provisioning of'Em. Or it could be clearing a log or even maybe shutting down an event because it's irrelevant. So there's There's several different examples in the cloud as well. Terms of how things air provisioning attached. And if we see something out of a policy, we can alarm that say, hey, maybe my storage costs are going to accelerate because someone made a bad change. So there's different ways that we can apply automation during the life cycle. But I think enhancing the service management component perhaps is one of the most impactful ones, >> you know. So, Eric, we azan industry automation been something we've been talking about for quite a while now, and they're they're sometimes pushback of, you know, from the end, users especially, you know, some of the practitioners out there as you know. Well, I could do it better. You know, the fear that you're going to lose your job. How are you seeing that progressing and you know, how were things different today? Both from a technology standpoint, as well as from your customers. Can't wait. >> I think if you asked any enterprise CIA already service provider, service delivery manager, they'd always say, I'd love to operate as much as I can when you get down on the practitioner level. You know, obviously I think there's some sort. Like I I do my job, Thank you very much. I have my favorite wit, my process. So I think there's a conversation depending on. You know, if we're saying hey from the practitioner side, is there set of data that you need or set of scripts? Or are things that you're doing manually that we can put into a workflow? And at the at the business layer, it's like, Do you feel like you're getting the value from some of the investments you've made? And is, how is automation? Help you realize that an example there is. We see oftentimes is around the quality of data that's going into the C, M. D. B and from AA AA. Lot of times we see that their investment in technology is like service now, and other platforms is fairly high expense, and they want to optimize that, and they want to realize the power of automation at the at the service level. So if we can, if we can convince, if you will, through a set of really concrete use cases that the data coming from science logic at the speed and the quality can actually improve the seemed to be to >> the level of >> really efficient automation. All of a sudden, people start to see that as a change as an opportunity. And that's where I think a I Ops is helping change the narrative, to say how automation Khun B really, really applied rather than just being this mystical concept that is hard to do. And, you know, people don't liketo think that a robot's taking their job. I think what's gonna happen is that machine learning algorithms are going to make jobs easier and, you know, ultimately were far, far from the point where a ized doing something and some sort of, you know, crazy automata way. But I think it's the deep learning, moving a machine learning to you. No good quality data sets that dr meaningful insights that's giving us a lot better view until where automation could play in the >> future. Yeah, absolutely. It's our belief that you know, automation. There's certain things that you probably don't want to do because repetitive, it's boring or mistake prone on DH. Therefore, you know automation can really help those environments move forward. You could move up the stack. You can manage those environment. There's definitely some retraining that that needs to happen often. But you know that the danger is if you're if you're doing now what you were doing five years ago, chances are your competition is moving along and, you know, finding a better way to do it. >> You know, just a point on this soup is really around the velocity of data that's coming in. So we're seeing, you know, we talked about the three bees. You know, the volume of data. You have to use automation to be able to manage that huge amount of different data sources, the variety. There's no human that can process the amount of machine information from the amount of technologies that you have on DH that you know. Obviously it's speed, right. The velocity and that is that is clearly not going to be something that any human could be capable of doing. And so there's a relationship here between technology and human processes and science logics and a really interesting position right now to really kind of help with that process. But more importantly, accelerate the value by being all to process it and make it intelligent. >> Wait, Erica, you're saying I'm not neo from the Matrix and I can't, you know, read through everything and be able to move faster than physics allows. Give >> yourself maybe fifteen, twenty years. We might be. You know that that you know, I don't think that that many people can really predict the impact of the you know, we'LL say machinery, evolving toe, artificial intelligence and there's it's going to be very used, case specific. But we do know one thing is that algorithms? Air helping. But algorithms are dependent on that clean data stack, right? And And if you can't handle the scale, then obviously there's going. It's going to be minimized in terms. Is total utility >> alright? Well, Eric, I get the good to let you give us that the final word from science logic from Symposium twenty nineteen on the Cube. >> So you know, the first thing is is this is there's two things that we learned from this event. The first thing is, is how our customers you're evolving in this dynamic space. And what we know is that if if you don't change, it's going to be a problem. Because the only consistent thing is change and change is happening faster on it. And we call that disruption. And so what we want to do is we want to understand how science AJ is a technology company. I can really help that customer go through that transition with confidence. And then, more importantly, is what could we do? Delivering better, more enrich solutions to our customers that actually are changing the way the game is played. And so we feel like we're a disrupter in the A ops market. We are. Certainly Forrester has helped us recognize that. But But we're not done work. We're continuing on this journey. >> All right, Well, Eric, routine. Thank you so much for sharing your insights and the journey towards Aye, Aye, Ops. Thanks so much to. All right. Well, that comes to an end of what we're doing here at science Logic. Symposium twenty nineteen. I know. I learned a lot. I hope you did too. I'm stew Minutemen. Thanks so much from our whole crew. Here it's Silicon Angle Media's The Cube. Check out the cube dot net for all the videos from this show, as well as where we'LL be in the future. Reach out if you have any questions and once again, thanks for joining us.

Published Date : Apr 25 2019

SUMMARY :

Brought to you by Science Logic. afternoon Kino, and they've actually gone off to the evening event. thanks to you. I've gone through a lot of things, but you wear, I think, just like your CEO. And so we have from key strategic of the products that you say, Yeah, there's overlap in that competitive, you know, you're working with those environments, And you know, really, At the end of the day, if there's there's no one vendor Yes, so let's drill down one little bit if you talk about like, you know a PM and SM And if there's things that we can, you know, gather, then that's our primary strategy. And so I need toe, you know, make sure, you know, do I have good data And, And so one of things that we did hear from and so it's it's it's hard to pick one, but, you know, I think all ten times what we say is, you know, from the end, users especially, you know, some of the practitioners out there as you So if we can, if we can convince, if you will, through a set of really And, you know, people don't liketo think that a robot's taking their job. It's our belief that you know, automation. So we're seeing, you know, we talked about the three bees. and be able to move faster than physics allows. people can really predict the impact of the you know, we'LL say machinery, Well, Eric, I get the good to let you give us that the final word from science logic from So you know, the first thing is is this is there's two things that we learned from this event. I hope you did too.

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Ashok Ramu, Actifio | Google Cloud Next 2019


 

>> fly from San Francisco. It's the Cube covering Google Cloud. Next nineteen, right Tio by Google Cloud and its ecosystem partners. >> Welcome back to Google Cloud next twenty nineteen Everybody, you're watching The Cube. The leader in live tech coverage. My name is Dave Volonte, and I'm here with my co host Stew Minutemen. John Ferrier is also here. Three days of wall to wall coverage of Google's Big Cloud Show customer event this day to a Shook Ramu is here is the vice president of Cloud and Customer Active Fio Boston based Great to see you again. Thanks for coming on to be here. So big show Active fio Category creator. Yeah, right. Yeah, drying it out. Battling in a very competitive space. Absolutely. Doing very well. Give us the update on what's going on with your company. So first >> to follow your super excited to be here Google next, right with one of the strategic partners for Google been working well in all departments. He had a great announcement. Today we announced active field goal for Global Bazaar SAS offering on it's dedicated to the Google platform. We want tohave the activity of experience be that much more better and easier for people running data sets anywhere, particularly in Google. So and Google has been one of our premier partners over the last, I would say three years or so we've gone from strength to strength, so very happy to be here and super excited to be launching this offering. You >> guys started active, Theo. It was clear you saw market beyond just back up beyond just insurance. You started to develop you populist copy data management. That term, everybody uses that today you sort of focused on other areas Dev offs, analytics and things of that nature. How is that gone? How is it resonated with customers? Where you getting the most traction today? >> So great question. I mean, it's gone really well, right? We've kind of been the leader, like you said, setting up the category and basically changing the way that it has looked at and being managed right data now, as a commodity is no longer a commodity. But it's an asset and we're kind of enabling companies to leverage that as it in many different ways on a cloud is here. Everybody wants to go to the cloud. Every customer we talked to every prospect we touch. Want to leverage Cloud And Google is coming in with a lot of strength, a lot of capabilities. So what we're building in terms of data transformation the data aware application of where technologies we have is a resonating very well. The devil of space we talked about, you know, is is the tip of the spear. For us, accounts are over seventy percent of our business, you know, And the last I checked, over sixty to seventy percent of our customers are leveraging cloud in some form. I'd be for Del Ops, cloud bursting D r and all of those categories and, you know, having a very strong enterprise. DNA makes his deal with scale very easily take complex applications and make it look simple. And that's been our strength for the past nine years. So we continue to in a way that strengthen work with Google to make the platform even more stronger. >> When, when I think back of those early days you said enterprise architect her it was like, Okay, let me understand that architecture, the building blocks, you know, the software i p that you have, but it's been quite a different discussion I've been having with your your team the last couple of years. Because, as you say, cloud is front and center and not surprising. To hear the devil is a big piece of help. Help us update kind of that journey. And, you know, a full SAS offering today. How you got from kind of the origin to the company, too, You know, a sass offering. Sure, >> right. I mean, we always knew we had a phenomenal product, right? And a phenomenal customers. We have a number of fourteen thousand two thousand customers with us. And you know what we realized is the adoption off. You know, to understand how cloud works and understand how customers can easily manage to cloud, the experience becomes much more important on. So the SAS offering is more about how do you experience the same great active Your technology with the push button is of use. So we enable the implementation installation ingestion of data in a minute. So by the time you're done with the whole process, you're already starting to love respect If your technology in the closet, your choice. An active field goal for Google. Particularly targets ASAP. Hana Sequel and other complex workload. So these workloads are traditionally been in a very infrastructure heavy, very people heavy in terms of managing. And what we've done is to radically transform how you manage those worthless. A lot of organizations and the conversations I've had over the last twenty four hours has been Hana this and Hannah that How do I make on a simple I've heard active you is the way to go for managing a safety. Hannah, how do you guys tackle it? And this is very interesting conversations with a lot of thought leaders who help us not only build a better product at all, it'll be improve the experience that they take it from there. So that's how I I would see the transformation for the company. >> Why? Why is active field make Hana simple? What is it specifically about? You guys >> don't differentiate. You think the great question. So Hana in general has been a very complicated, hard to install, hard to hard to hard to manage application. So what active you brings in is native application technology, right? So we don't go after infrastructure. We don't go after just storage. But we look at the application of the hole. So when you talk application down, we learn the application. We figure out how it works, how it works best, and how does the best way to capture it and present data back, which is what it's all about. And when you start from there, it's a hard problem to tackle, so it takes a little bit of time for us to tackle that problem. But when the solution comes out, it works one way across all platforms. So we've had customers moving data from on crime to the cloud, and they don't see a difference. They used to go left. Now they go right. But as part of the application to thin works, it works the same way a developer, using Hannah is using Hannah the same way yesterday that he was today. Because even though the databases moved from on creme of the club, so that transformation requires the level of abstraction and understanding the application that we have automated and building your engine >> okay, The hard question for data protection data managed folks today is how are you attacking SAS? Most companies that we asked that question, too, is that his roadmap roadmap Maybe that case for you too. But what is your strategy with regard to sass? Because something triggered me when you talked about the application yet and I know Ash knows background systems view application view has always been his expertise, your company's expertise. How eyes that opportunity for you guys. Is it one that you're actually actively pursuing? If so explain. If not, why not? Is it on the road map? >> So it's certainly an opportunity of pursuing and, you know, working with a number of sass vendors to figure out again a sense of, you know, where is the critical data mass? SAS is a number of components toe and essence off. Any particular application is you know, where is the workload? What is the state machine and how do you manage it? That's the key element. And once you tackle that, the fast application is like any other applications. So we have, you know, people working with us to build custom connectors for, like, office three, sixty five and other other elements of sass products. So as time of walls, you'LL see us, we'LL start working. We'Ll have announcements for the Cloud sequel and other Google platform of the service offerings. Amazon Rd s Those offerings are coming, and we will be basically building the platform. And once the platform comes just like active you has done, we will tackle the SAS applications. One >> of the first technical challenge. It's Roma business challenges. >> It's a business challenge. And you know, for us we have to focus on where the customers want to go, where the enterprise customers wanna go. And Stass at this point is, I would say, emerging to be a place where Enterprise wants to adopt it out of scale that they want adopted. So we're certainly focusing on that. >> And I think there's a perception to stew that, well, the SAS vendor there in the cloud, they got my data protected so good. >> Yeah, well, we know that's not the case that they need to worry about that. >> And I said, I said protected and that's not fair to you guys because >> I was a little, >> much wider scale. >> So But, you know, we were talking about ASAP, and we've watched some of these, you know, big tough application, and they're moving to the clouds. There's a lot of choices out there. You've announcement specifically about Google. What can you tell us about why customers are choosing Google? And if you have any stories about joint Google customers that you have love, >> I would say, Let's start off. You know, I would thank Google because it's one of the key partners for us. You've done over many, many million dollars last year, and we want to double the number of this year right on. It's been all the way from companies that have fifteen to twenty PM's two companies that have twenty thousand, so it spans the gamut. You know, from an infrastructure perspective, Google is the best of the brief. Nobody knows infrastructure computer memory better than Google. Nobody knows networking better than Google. Nobody knows security better than moving. So these are the choices. Why Enterprises? Now we're saying OK, Google is a choice. And as I see on the field flow today, last year was, I have a project. Maybe gold this year is how do I do ABC with gold So the conversations have shifted off. Should I do Google? Worse is how do I do ABC with Google and then you marry active use technology, which is infrastructure agnostic we don't care their application runs. And with that mantra you marry that Google infrastructure. It creates a very powerful combination for enterprises to adopt. >> So just as the follow ups that when we talk to customers here, multi cloud is the reality. So how does that play into your story? And where do you see that fit? >> We were always built multi cloud. So right from day one active use platform architecture Everything has been infrastructure diagnostic. So when you build something for Veum, where or Amazon it works as is in group. And with the latest capabilities on Claude Mobility that be announced a few months ago, you Khun move data seamlessly between different cloud platforms. In fact, I've just chosen in active field Iran be its de facto data protection platforms on all my old life. So you could hear. I know activity also being supporter Nolly Cloud s so that we'll be the only floor platform that is the golden standard to protect complex works lords like a safety nets. >> You mentioned you have a team in in Hyderabad. What? What are they working on? Is it sort of part of the broader development team? Your cloud Focus, Google Focus. What's >> the team in Hyderabad is very much integrated to our engineering team out of Boston. So, you know, they're basically equivalent. We all work together collaboratively. The talent in Hyderabad is now building a lot off our cloud technologies. And the spell is the emerging Technologies s. So we've been able to staff up a very strong team instead of very strong partner. Seems to kind of help us argument what we have here. So leave. Leaders here are basically leveraging. The resource is in Hyderabad kind of accelerate the development because, like, you know, there's never started to work. >> Okay, so you're following the sun and that and that and that the talent pool in that part of India has really exploded. You've seen that big companies hold all the club providers All the all the new ride share companies for their war for talent. Isn't there exactly good? So talk road map a little bit. What could we expect going forward, You know, show us a little leg, if you would. >> So you can see a lot more announcements around activity ago for Google will be enhancing the experience around, you know, adapting and ingesting ASAP and sequel, etcetera. You'LL be looking at a lot of our SAS integration offerings that are coming out. You talk about obviously sixty five Cloud Sequel Amazon RD s Things like that. We'LL have a migration sweet to talk about. How do you How do you ingest and manage communities? Containers? Because that's becoming a commonplace today, Right? How do you How do you tackle complex container in nine minutes? Micro Services. That's a maybe a focus for us and continue to, you know, build and integrate further into the application ecosystem. Because these applications not getting simpler ASAP is continuing to build more complex applications. How do you tackle that? The words road map and keep up with it. That's going to be what we going to be focusing on. >> So active Diogo. We talked about that a little bit. That's announcement here. That's that's your hard news. Yes, it's went to chipping, and once it available >> to go, it's a sass offering, so there's nothing to ship you know so well. Actual SAS pricing model. It's an actual SAS pricing model, fast offering one click purchase. Was it busy installed? So yes, >> Stewie's laughing because so many sass is, aren't a cloud pricing >> three years but only grow up? Can still nod. >> It's not an entity for reporting. It's not an entity that just gives you a bunch of glamour screens. It is actually taking your Hannah workloads and giving it to you for data protection, backup, disaster recovery. So it is. It is true active feel, the time test addictive you and a price product now being off for this test. So >> and how are you going to market with that product? >> So we have a number of vendors, this fellow's Kugel partners here. I get work with them to tow and to kind of generate the man and awareness. So this has been in works for over six months now, So it's not something that came out of the blue, and we've been working with Google in formulating the roadmap. For us, it is >> the active ecosystem looking like these days. How is that evolving? >> It's it's it's It's, um I would say, you know, the customers are the front and center of our ecosystem. We've always built a company with customers first mentality, and they drive a lot of our innovation because They give us a lot of requirements. They reach us in different angle. So they've helped us push the cloud road map. They've helped us push to the point where they want faster adoption. Is that adoption? And that's kind of where we're going, how the ecosystem is now still around enterprises. But the enterprise is tryingto innovate themselves because now data is that will be available. Eso abject with large financial institutions. GDP are so these are all the requirements and they're throwing at us. Okay, you can manage data. How do you air gap it? How do you work with object storage? How do you work with different kinds of technologies? They wanna work with us. And, you know, we've always stepped up to the plate saying, Sure, if it's a new piece of technology that we feel is viable and has the road map will jump at it and solve the problem with you. And that's always been the way of you the partner and growing the company >> you mentioned Air Gap. Some we haven't talked about this week is ransom. Where we talk about most most conferences. It's it's one of those unpleasant things that's a tailwind for companies like >> bank. Right. And we have an offering on ransomware rights. If you look at cyber resiliency, we're the only product in town Where and if you're hit by Ransomware, you can instantly the cover and say, Oh, my ransom or hit me on the seventeenth January, anything after that is gone. But at least I can get to seventy the January and sought my business up. Otherwise, everything else every other product out that this will take weeks or months to figure it out. So, you know, that's another type of a solution that came up. Not there, not there. Not happy about handsome. Where? But that does happen. So we have a solution for the problem. >> Thanks so much for coming in the cubes. Have you >> happy to be here? >> So we'LL see you back in Boston. All right, All right. Thanks. Thanks for watching everybody, This is the cube Will be here tomorrow Day three Student A mandate Volante and John Furrier Google Next Cloud Big Cloud Show We'LL See you tomorrow. Thanks for watching

Published Date : Apr 10 2019

SUMMARY :

It's the Cube covering based Great to see you again. So and Google has been one of our premier partners over the last, You started to develop you populist copy data management. The devil of space we talked about, you know, Okay, let me understand that architecture, the building blocks, you know, the software i p that you have, on. So the SAS offering is more about how do you experience the same great active Your technology So what active you brings in is native companies that we asked that question, too, is that his roadmap roadmap Maybe that case for you too. So we have, you know, people working with us to build custom connectors for, of the first technical challenge. And you know, for us we have to focus on where the customers want to go, And I think there's a perception to stew that, well, the SAS vendor there in the cloud, So But, you know, we were talking about ASAP, and we've watched some of these, you know, Worse is how do I do ABC with Google and then you marry active use technology, And where do you see that fit? So when you build You mentioned you have a team in in Hyderabad. like, you know, there's never started to work. What could we expect going forward, You know, show us a little leg, if you would. So you can see a lot more announcements around activity ago for Google will be enhancing the experience So active Diogo. to go, it's a sass offering, so there's nothing to ship you know so well. three years but only grow up? It's not an entity that just gives you a bunch of glamour screens. So we have a number of vendors, this fellow's Kugel partners here. the active ecosystem looking like these days. the way of you the partner and growing the company Where we talk about most most conferences. So, you know, that's another type of a solution Have you So we'LL see you back in Boston.

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Michael Rose, Five9 & Blair Pleasant, COMMfusion | Enterprise Connect 2019


 

>> Live from Orlando, Florida It's the Cube covering Enterprise Connect twenty nineteen brought to you by five nine. >> Hi. Welcome back to the Q. We are live at Enterprise Connect. Twenty nineteen. Can you hear the buzz behind Stew, Minutemen and me? It's party time. It's five o'Clock kicking things off, welcoming a couple of guests to our program this afternoon. We've got Blair Pleasant, president and principal analyst at Confusion and co founder of BC Strategies, and Michael Rose, the director brand and corporate communications from five nine. Welcome to the Q. Thank you. >> Good afternoon. >> Welcome to the party. >> I know. With the beer and the wine for us, >> we think it's momentarily momentary. So you have been coming to Enterprise Connect about the last ten years or so. A little bit of an overview about what you're doing at this year's easy. >> Sure, So I'm going to be doing for different sessions here. Esso. On Wednesday, I'm going to be giving a presentation. Well, one is going to be to the Channel partners who are selling, you see, telling them about why they should be selling Contact Center and all the wonders about contact center and customer experience. And I'Ll also be doing a session on unified communications end user adoption, and I'm gonna have a panel of and users who were going to tell about their talk about their adoption programs on Thursday. I'm doing a session on collaboration about team collaboration and how to migrate and things to do there. And then I'm participating in the last note where a bunch of analysts consultants, they're gonna basically wrap up the show and talk about, you know, key findings and key messages, and it's going to really good discussion. >> You have a very busy week ahead. I'm curious as to when I were chatting earlier today about the evolution of this event over the last twenty eight twenty nine years, but also paralleling the massive evolution of communications and collaborations, the rise of the empowered consumers who wants to be able to have a conversation on any channel at any time and have our issues resolved right away. Give us your perspective cause you have a very full week here about some of the turns that you you've seen in the last year that you're looking forward to helping customers understand. You talked about selling, you see, so contact centers of service. Yes. >> So when it comes to unified communications, as I mentioned one thing that I've been really focused on is user adoption because companies will buy technology and they'LL deploy technology. But they don't necessarily. That doesn't mean that uses air actually going to be using it. So that's one thing that they really have to focus on. And then when we turn to the contact center side, it's all about customer experience. And in fact, Michael and I have been doing a lot of work in this area. And so we've been hearing the term customer experience. You know, c X. But what's also important is employees or agent experience and a X, as we're calling it. So getting the agent involved also and making sure that they've got the tools that they need to help them do a really good job. >> Alright, so Michael, you have brand and you did a very nice job bringing us the five nine mugs. Yes, there's water in them, but this customer service index can you bring us inside what you're working on, what we're Blair's been involved and let's get into that. >> It's basically an annual study that we've been doing now for two years, and we plan to continue in the first part of it looks at what the consumers are saying about why they raid a customer experience the way they do want that, what's important to them and, more importantly, what turns them off. And as we found in when we did the analytics with Blair is a bad customer engagement. They're likely to leave you and not to business anymore. We were talking earlier about consumers now have voice and choice. You know, they they've got voice through social media to complain, and they will leave and find another brand to partner with. And so that's sort of a key finding around. What is it the people want? And it's basically a quick response. Know who I am and engage me the way I want to be engaged. >> But what was interesting is they want a quick response. But they're also willing to spend more time on the phone or whatever in an interaction talking to an agent if it means that they're going to get the response that they need and get the information that they need to get their problem solved. So speed is important when it comes to getting an agent on the phone or getting that agent, but then they're willing to take the time if it means I'm going to get my problems solved. Do >> you think that one of the things we chatted about with Ryan can? The CMO of five nine earlier today is is the fact that five nine has five billion recorded customer conversations and we were chatting, I think, also with Jonathan Rosenberg. It's an expectation, right? We call contact Center for whatever product or service or whatnot that we're having an issue with her were enquiring about. And you hear that? So there's an expectation that is going to be reported. How did cos actually glean insight from that data? Because I'm there, I'LL tell you, I never think when I'm on the phone call, I have a problem to resolve. And I don't think that they're recording my conversation to help me and all the customers that probably have the same problem. So I thought that was an interesting sort of way of of looking at it. But it's also interesting that that you found that people are willing to spend more time if the value to them is greater. >> Yep, absolutely. And we're finding that companies are using that data. You know, we hear about Big Data Analytics. So analytics is really the big thing, you know, looking at the the whole picture, getting that holistic view of what's working, what isn't working. And then turning that also into I talked before about the agent experience using this to improve what the agent is doing and how the agent is interacting with the customer. >> And that's that's probably a good build to the next part of the study, which is a business decision maker. And so we survey them to see other, any parallels and what they're thinking compared to the consumer on one of the probably most disappointing findings issue and we're doing a webinar on this next week is the lowest thing they write is employeessatisfaction. So they look ATT, you know, is that the right product we're selling? Do we have the right tools but actually looking after the agent, all the employees that ranks the least on their list of priorities, which is quite distressing and sad. But >> the good news is that they did great customer satisfaction very highly, So when it came when we were looking at what's really important to your business and to growing your revenues. Customer satisfaction was very important. So we're happy about that. >> Which it has to be directly tied to the agent experience like, for example, making sure that an agent has is empowered to make a decision. But they had to have the information. They have to have the content to be delivered through the right channels. So that's interesting finding that you are you expecting to hear on DH talk Claremore this week with companies to say, This is why Employeessatisfaction has got to move up the rights because it is directly tied to customer satisfaction. >> So I've been talking about that for a long time, and it's so important, and I think cos they're starting to get it. And we're also seeing more tools like a I. You know, that's really going to be used to help provide the information to the agents and help them do that. Better job. >> One of things. It's always interesting when you have these annual studies to see what is actually changing over time. You know, I've got background on telecommunications, you know, we talk about Omni Channel today. We talked about, you know, unified messaging twenty years ago, we talked about a today. We talked about intelligence and data decades ago. So what's changing? What? Staying the same. Any insight that you're getting, As as we've been moving with the survey Overtime >> voices still K as in, people want to make a phone call if they need help and believe it or not, that's across all age groups that even tops out number one for Millennials, which surprised you. And I know Blake. You did a little test group at home with that? >> Yeah, I had my twenty somethings. They had some friends over. And I asked him, You know, when you have a problem and you need to call contact customer service, what do you do? It? And the first thing they do is try to do self service, you know, try to figure it out on their own. You know, Google it go to YouTube or whatever, but then, if they can't find the problem, they will pick up the phone and called a contacts and, you know, call customer service and you would think that twentysomethings wouldn't do that. But they know that if it's something important and they need to get that information right away or solve that problem right away. They pick up the phone, and they also do chat and email. But the study found that chat actually went down this year, which were kind of surprised about so the use of email went up. But these of chat went down >> Any thoughts as to why that might be going down? >> I think it's because companies haven't been providing that good experience. So even though they're offering chat, it's it's not optimized. So sometimes you know when you're doing shots, you know you're on a website. You doing chat, you can tell when the agent is talking to like ten other people at the same time. So it's it's really frustrating. So I think companies have the technology, but they're not doing it the right way. >> I mean, I know I've had Sometimes you get a chat and I'm like, I'm not talking to a person. It's a chat, Bott. Oh, is this some outsourced chat that maybe doesn't have the skill level that I need as opposed to? If I pick up the phone, I know most of the time that agent I'm going to get either can answer my question or can escalate to the person that, >> interestingly to the one that's right down near the bottom is social media and it hasn't moved for two years. So we're not saying now that could be a chicken and the egg. Is it because companies are not offering it? So therefore, I don't know. I can use it or don't people want to use it on? We had a theory cause. Social Media's had a bit of a rocky ride in the last year with data and privacy and everything else. So maybe consumers just don't trust it yet. And there are other channels, like email as you said, that we've seen increasing. >> But if customers are unhappy about something, they're going to go on. Social media >> is the first thing I do. When you were saying that it was surprising it was low, because if I at a recent experience with an S B and wasn't getting five minutes with a robot on the phone, couldn't get all I wanted was a tech to come out to my house to fix something, Then I had to have somebody call me back and verify. Have you do the exact same thing I've been through this, so I went to Twitter to escalate that. So that's how I think about that. I appreciate that, they responded, But it's I guess it's a couple of a number of interesting things that you guys have brought up today that surprised you. The X factor being lower millennials actually wanting to talk to human. That's good. But also this the fact that people aren't using social as much as maybe you would've thought, or they may be. They don't release. I can't. Or maybe it's to customers not have appropriate affected social listening programs to respond to the volume. >> So that's the chicken and egg thing Michael was talking about. A lot of companies don't offer social as a channel because they think that customers don't want to use it. The customers aren't using it because they don't realize that companies are offering it. >> So, Claire, while we have you, you've got a good perspective on this space. What's differentiating the leaders in the space from some of the laggards in this space? >> Oh, that's a good question. I think a lot of it has to do with again the Focus on the customer experience, you know? So if you're talking about the vendors, the vendors that are succeeding are the ones that really do. Look at the customer, not just the technology. So so many companies could do technology. The technology is the easy part, its doing it right. It's really making that difference and making things simple, making things unified, making it not complex for customers. Because right now things are just so complex. You have to go no to so many different places. Teo, to make things work. So the more you can make things seamless and simple. I think that's what's really separating. The winners from the losers >> will make Michael Maybe you can elaborate on, you know, delivering a integrated connected on the channel experience. But I think there's still some of maturation curve that it's on, whereby I might have an expectation as a consumer than I'm goingto go through chat or email or another channel. And then if I go through Twitter or social, I'm hoping that this conversation is connected. Where can five nine help customers across industries to really integrate and deliver Omni Channel? >> I think the first thing is the cloud because moving to the cloud enables you to move quickly is a business. And as we were saying today, the software updates all the time and it's easy. It's like your phone, you just downloading away you go. So it's It's the cloud first to get to the data, and we talked about that before, too, and growing. Our CEO calls it the dark data because no one's using it. And you need to mind that data to get the inside, because then the system will start directing the consumer based on what the intelligence is telling them, irrespective of which channel they come through on. Do you really want an experience where I've done tweeting away with a company? And they said, Well, privately email you now because we want to take it off line and then they'LL say, Well, no, now we need to call, but it's it's fluid. All the data and all the information is passed through that communication, So it's seamless for me, the consumer, and it's more rewarding for the agent because they can actually get to the core issue for the customer and resolve it. >> That's a customer there. Maybe Blair, This is a question for you. How does a customer take what's probably traditional silos of customer experiences and culturally evolved as a business to be able to deliver what Michael was talking about? I mentioned that those Silas and that kind of cultural disparity might be kind of a challenge for an organisation to pivot as quickly as they need to when customer lifetime value was on the line. >> Yeah, and it's definitely been a challenge for a lot of companies, but they know that they have to get there. So I think even though some of them might be resistant, they realised that to get the results that they need, they really do have to do that. But it's a cultural change, and you asked before about what's separating some of the winners from losers. I think that's a big part of it is being able to make that change >> player, you know, as I was getting ready for the show, there's general belief that customers are embracing of the cloud. It's no longer we're no longer in the evangelization phases. I've heard five nine, but we're in adoption. I'm curious player. When it comes to a I, though our users ready. Everybody we talk about these technologies are going to be infused with aot. There's some, you know, fear. Sometimes out there is like the robots, or they're going to take my personal data or anything like that. What do you see out there and what should we be aware of and where do we need to go? As an industry, I want to come stay. I So >> as far as consumers, they do need to be worried. You know, they're definitely issues about privacy, and you know what's going to happen with the information. But I think user shouldn't really know that there's a I involved on, and that's also debate we have, like, if you're interacting with the pot, you know, if you're doing a chat, do you know if it's a body or an agent? So some companies, you know, make it clear, you know? Hi. This is, you know, Joe the Bob, But other companies don't. So then you have to say I and I've had these experiences are youa, but no, I am a real person. Okay, prove to me your real person. So it's so it's really interesting. So some companies feel that customers are more open if they're talking to a bomb. And in certain industries, like if it's healthcare or finance, people are going to be more open if it's about because they don't want to share their personal information with a live person. But if it's a computer is like okay, I can share the information. So it were very much in early days, so we don't really I have the experience to drawn yet. So let's talk about this again next year. >> Well, Blair, Michael, thank you so much for joining student. Be on the Cube this afternoon and sharing spending some time since you have such a busy week where we appreciate your insights on the event on enterprise, collaboration and communication. And we appreciate your time. Thank you for soon. Minutemen. I'm Lisa Martin. You're watching the Cube

Published Date : Mar 19 2019

SUMMARY :

covering Enterprise Connect twenty nineteen brought to you by five nine. Welcome to the Q. Thank you. With the beer and the wine for us, So you have been coming to Enterprise Connect Well, one is going to be to the Channel partners who are selling, to be able to have a conversation on any channel at any time and have our issues So that's one thing that they really have to focus on. Alright, so Michael, you have brand and you did a very nice job bringing us the five nine mugs. They're likely to leave you and not to business anymore. and get the information that they need to get their problem solved. So there's an expectation that is going to be reported. So analytics is really the big thing, you know, looking at the the whole picture, And that's that's probably a good build to the next part of the study, which is a business decision maker. the good news is that they did great customer satisfaction very highly, So when But they had to have the information. the information to the agents and help them do that. You know, I've got background on telecommunications, you know, we talk about Omni Channel today. And I know Blake. And the first thing they do is try to do self service, you know, try to figure it out on their own. So sometimes you know when you're doing shots, you know you're I mean, I know I've had Sometimes you get a chat and I'm like, I'm not talking to a person. And there are other channels, like email as you said, that we've seen increasing. But if customers are unhappy about something, they're going to go on. a number of interesting things that you guys have brought up today that surprised you. So that's the chicken and egg thing Michael was talking about. in the space from some of the laggards in this space? So the more you can make things seamless and simple. Where can five nine help customers across industries to really integrate So it's It's the cloud first to get to the data, as they need to when customer lifetime value was on the line. Yeah, and it's definitely been a challenge for a lot of companies, but they know that they have to get there. When it comes to a I, So some companies feel that customers are more open if they're talking to a bomb. some time since you have such a busy week where we appreciate your insights on the event on enterprise,

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Wrap | VTUG Winter Warmer 2019


 

>> From Gillette Stadium in Foxboro, Massachusetts, if the queue covering Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. Hi. >> I'm Jackie Sampson here with stew Minutemen wrapping up the show today. Ah, we're here. Gillette. >> So to this's the fifty year Vito, what's changed? >> Yeah, Jackie, so much has changed. So I've actually been coming to show for about >> eight years, and it was known as the >> New England V Mug back then. So when it switched for the tug, number one is a little bit more independent than a V M, where users group >> itself so broader on virtual >> station. But they actually made a conscious effort to expand beyond >> virtualization and talk about cloud computing. And four years ago, cloud computing while it had been gone, gone for about five years, most people coming to this show really didn't understand much beyond. I'd heard a cloud computing. I might have seen it on, like commercials from Microsoft, you know, to the cloud or some stuff like that. But they really didn't understand it. So I loved an event like this that brought in. They brought an >> Amazon. Microsoft had them give presentations, and they were breaking out from the ecosystem. This ecosystems >> gone through a maturation. Most of the vendors, I believe there's about >> five vendors here have a basic organization but have grown in decline. So we see in the users the ecosystem of the show. Make sure it's still over a thousand people here every year, and it's one that I was loved. >> That's awesome. So I was wondering. >> There are a lot of interesting guests that were on the Cube today. So what were the calm >> Dan's in virtualization >> space that you think company should >> start paying closer attention to twenty nineteen? >> Eso a common thing when I look back to twenty eighteen and continue here in twenty nineteen share >> really defines our industry today. So when we talk about going from virtual ization to cloud, we understand that that's gonna have to some disruption. We're at a user conference here, love talking to these users, and I talkto one user talked about the their hyper converge roll out, and they're going to be extending that for d R to the >> clouds I had a guest >> on today. Actually, the first one I've done it, Vito. He used to do virtualization, but in his day job today, all he does is a ws, and he does coding with PHP and he helps build out. Actually, Jackie, you gotta listen to this one because they're company does hair in massage, but for senior citizens on Lee. So it's really interesting based out of Cleveland. He's based locally. But you know, it's a nice niche and understanding the technology underneath that helps them at all of their location to do that. So you know, the common theme is, you know, it's a great time to be in technology. There's a lot of change going on, and there's great opportunities at events like this and training material for people tto learn and grow and keep themselves relevant and keep their business moving. >> That's pretty cool. So, >> speaking of relevance, who are some >> of the key players in >> space over some of the key players and talk? Teo? >> Yeah, so, >> you know, look, my first two guests were probably >> the two that have >> the biggest market share in the most relevant. So that >> is somewhere, you know, dominant in the virtual ization place and Amazon. Think clear Leader came for stuffed services going beyond actually supposed to have a guest on from microphone >> soft. Unfortunately, she was sick today. And look, it is not a winner. Take all. There is broad ecosystem and a lot of diversity out there in the ecosystem. So look, there's lots of virtual ization that isn't VM, where there's lots of cloud activity that's happening, both of them. What they've done really well in our balancing is their ecosystem. So a lot of change going on there. Neither of those companies is nearly as >> don't say the New England Patriots were going to their third Super Bowl in a row on DH talking. Did you know I'm a little excited about being here? A. Gillette? I wore my season ticket pin here. They just turned the lights on for us. Behind here, I >> can see my season ticket here. I was here. >> Wade. Rob Ninkovich on the program so way didn't talk to rob about too much. But, you know, even he was talking about the charitable works it does on new technologies. >> The underpinning he was actually telling me off camera, he's like, you know, Helen, I'm not doing football is like I should be in tech. You know, text. There's a lot going on. It's really interesting. And you know, that's the analogy we always have with the Cube is you know, one of the earliest clients said, where the pen attack. Let's give independent coverage, you know, help understand. Watch those waves and change justice in sports. If you want them long enough, things do change. You know, the NFL today. There's a very past happy league, and I think backto, when I was much younger, it was like, you know, defense running wins game today, you know, I mean, cloud computing is all the rage and rightly so, and there's still a lot of growth there. But, you know, virtual ization >> important. And there's >> so many different areas for people to be able to dig in. And that keeps >> us hopping from show to show on Keeps me excited. Teo. Find ofthe community people on technologists, users that >> will share their experiences. >> That's pretty cool. So did you have any favorite interview today? Or interviews? Plural. >> Yeah, you know, Jackie, >> it's always tough for me to, you know, choose a choose a favorite. >> So no right way has taught leadership pieces. You know where you talked about it? We talked about >> career with some computer people we talked to use, or so >> I hate to say it always liked to be like, Yeah, yeah, thiss one. But you know, overall, it was really good. I'm really happy to be able, Teo, participate. Even It's tough when I look back. In the years >> that I've been doing this, >> it's just the diversity of the new things that we get to learn your aunt and that keep >> me excited. You know, from year to year, >> it's awesome. So, Stew, thank you so much for wrapping up the show today. >> And, Jackie, I really appreciate you helping me. You know, wrap this up. You know, you're No, >> you know that. Love to say that. Thank you, everyone. I'm Jackie with student. Thanks >> for watching.

Published Date : Jan 29 2019

SUMMARY :

Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. So I've actually been coming to show for about So when it switched for the tug, number one is a little But they actually made a conscious effort to expand beyond you know, to the cloud or some stuff like that. Microsoft had them give presentations, and they were breaking out from the ecosystem. Most of the vendors, I believe there's about So we see in the users the ecosystem of the show. So I was wondering. There are a lot of interesting guests that were on the Cube today. So when we talk about going from virtual ization So you know, the common theme is, That's pretty cool. So that is somewhere, you know, dominant in the virtual ization place and Amazon. So a lot of change going on there. Did you know I'm a little excited about being here? I was here. But, you know, even he was talking about the charitable works it does that's the analogy we always have with the Cube is you know, one of the earliest clients said, where the pen attack. And there's so many different areas for people to be able to dig in. on technologists, users that So did you have any favorite interview today? You know where you talked about you know, overall, it was really good. You know, from year to year, So, Stew, thank you so much for wrapping up the show today. And, Jackie, I really appreciate you helping me. you know that.

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Keith Townsend, VMware | VTUG Winter Warmer 2019


 

>> From Gillette Stadium in Foxboro, Massachusetts, if the queue covering Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. >> Hi, I'm stew Minutemen. And this is the Cube Worldwide Leader and live tech coverage. >> We're on the ground here at the V Tug winter warmer, and it is twenty nineteen. It's actually, the thirteenth year of this event was one of the original, if not the original Veum, where user groups covers virtual ization, cloud computing and even Mohr, always great to be able to get back to the community, get some good interviews and no better person helped me start with my first interview at a show of the year. But good friend of the program, Keith Towns and he is the CTO advisor. And he's also now a slew front architect with the M. Where Keith. Thanks for joining >> us. Thanks for having me on the cute. >> Yeah. So, Keith, I mean, you were host of our program for a number of years. You're now, you know, back working on the vendor side. But you know, you know this community. You know what I always say in my career, There, certain communities, an ecosystem where there's just love to be a part of it. And the virtual ization group. You know, I've been part of it for a long time. You know, Veum, wear and beyond, though, you know people that you know, they get excited, They geek out on the technology and they love to share. And that's why we come to events like this. >> Yeah, it is amazing. Just, you know, the every every show is getting smaller, but maybe with the session of a Ws re event, but I don't think the intensity has shrunk at all. You get around friends, you know, we're just at a desk and one of the ten days, actually, how did I get a job doing X? And the community was like, Oh, you just talk to the people at this table. So it is. It is a great, great commute. >> Yeah, it's an interesting dynamic you talk about. You know, we've seen the huge growth in Meetups in user groups and regional shows. You know, vm Where does Veum World but the VM world being where forums around the globe. I'm sure you probably have to go for a few of those they've been doing well. I'm right back in my emcee Daisy M. C. Did a number of those. So we see you. Amazon Reinvent is growing, but oh, my God, they're regional shows are ridiculous. I I've said some of those regional shows either different communities or different localities can actually be even better than some of the big shows on. You know, we love Keith. We're happy to welcome you here to the home of the NFC Championship. New England Patriots ur >> First off, Congratulations. The wait went a little better for you to bare sand and say, You know what? Tom Brady won't play forever, so enjoy it. This is amazing backdrop through him. Little finish that you've not involved. Invited me to a veto before now. >> Oh. Oh, I'm sorry, Keith. It's It's a community thing that absolutely got to come. Absolutely. I've had friends. Most of them. It is local. I'm talking to users from Maine and Massachusetts, Rhode Island and Connecticut and like so you gave a keynote this morning and you didn't True fashion. You did a block post about reality check leading in, and I thought it was a great way for us to start is, You know, there's so much change in the industry, uh, those of us that are technologies that you know, we're super excited because there's so much new stuff. It's not like Oh, jeez, you know, twenty nineteen is probably going to be just like twenty eighteen. It's like, Oh, my gosh, what did I do in twenty eighteen? What do I have to change? How do I keep up? How do I manage it? I would love to get your viewpoint. You know what's going on with Keith? And you're talking about a lot of users, so you know how help share, You know, what is the reality? Check that everybody's going >> to know. We're talking about a pre recording in the banter. Just, you know, whether it's, you know, Vienna where we're hip Theo and all the stuff that Casey Kelsey Hightower is going out with Cooper Netease. Then as you spent spent out to serve earless, uh, infrastructures Cole scripting it centre. There's much to learn that you're a bit overwhelmed and we're seeing this out. You know, as I'm talking to executive CTO CEOs, VP of infrastructure, they're filling the same kind of excitement at the same time. Overwhelmed this Like what? What's what's really You know, we had the big cloud movements over a few years ago where I think we're at the height cycle where organizations are starting to understand that. You know, Cloud isn't the destination is part of a strategy, and everyone seems to be in the throes of figuring out what that means for us. We're just on the crowd chat, talking about multi Cloud and the drivers around. Multi Cloud. You guys did a great job hosting that cloud shit chat, nothing. We saw the gambit off where people are. You know, uh, there's not really a business rationality people who are really in the throes of trying to figure it out. >> Yeah, actually, I love to comment friend of ours that we've had on the program before, Bobby Allen from Cloud General said when he's working with companies, if they ask for a three year strategy plan, he said, I will not do it unless we guarantee that we will go revisit it every six months because I looked back. You know, Clay Christensen, you no way talks about strategy is strategy is a point in time thing, not something that you write it in stone. I've been saying for a couple of years cloud strategies that companies today is, they wrote it in ink and the ink still drying. And, you know, you're probably going to need toe, you know, go through it and change it because it is changing fast and therefore, you know, huge. Out I started Deploy something. Oh, wait, what about the next thing? Or there's some new practice or something to do it. So it is challenging because I need to run my business. Today. I got to set my budget for the year, usually, um and it's I need to be agile. But, you know, I can't constantly be tearing everything up and you're not going to be throwing it out or re training and skills. I mean, there's so many challenges. >> So still, you might remember when when I was on the other side of the the table. I, uh it was meant at somewhat of a D that Veum where moves at the speed of the aisle, and it was picked up as Maury compliment. But >> it was a >> big I'll be honest that it was a dig. And what I've learned the past few months is that Veum, where has to move at the speed of the CIA, is no longer and It's not just being wherever the community has and the CIA always faced with that we could do a few years ago. A cloud strategy, and that thing can sit on the desk for a year, and it would still be valid. But the bobbies point, if you're going to do a strategy and three year strategy, got to revisit that every six months and this agility that were not accustomed to previously in the industry, we have to now become super agile and figure out how do we keep the lights on and innovate at the pace That business, these witches? Pretty good chance. >> Yeah, it's attorney were beginning the year I made a comment personally said, You know, I'm not a big believer in, you know, setting. You know, Resolutions. Mohr. You know, let's set goals Your runner, I do some biking and it's like, Okay, you know, I've got a big race I want to do this year. I'm gonna work myself, you know, towards that goal and raise the money. You've got a certain target and something that you could do over the year. It's and there's no way that you do that, cos you know they've got goals that they need to accomplish and business. And it's great to say, Oh, well, we need to be more efficient. We need to do some down something different. But, you know, reality is, you know, it's not just digital transformation of modernizing. It was, you know. Oh, okay. Do I need to transform my backup? You know, data protection, you know, huge activity going on in the marketplace right now, you know? So, what >> is sixty million noon investment in one >> week? Exactly. You know, the wave of hyper convergence is one that really changed a lot of architectures and had people change. You know, we've talked cloud computing. They're what are some of the, You know, some of the big, you know, movements that you see, you know, will you? Tracking the industry? It was kind of the the intel refunds for a cycle, and, you know, Oh, well, it's the next version of Microsoft or, you know, Veum, where operating system would be one of those big, you know, kind of ticked. Talks of what? What are some of the big commonalities that you're seeing Al? So they're actually moving people to >> new things without a doubt. There is one conversation that customers cannot get the enough of. And I had Ah, on my little vlog. I had game being from Vienna, where V P off the Storch and Business availability unit and I challenged her on the via Where? Vision around this. But customers cannot get enough of having a conversation around data. What they What do they do with data? And how does a move data? How did they get compute closest to data? How did we get data they're closest to? They're re sources. We talked about it on the multi cloud conversation, but by far conversations are around. Howto they extract value from data had really protect data, and howto they make sure their compliant with the data is something that that's driving a lot of innovation and a lot of conversation. A lot of interest. >> Yeah, Keith, it's a great one. When I look at you know, our research team, that wicked bond data is that the center of everything. In many ways, the failings of big data was talking about, You know, the challenges. I have infrastructure. No, the growth and the variety and blah, blah, blah and everything that's not what important to the business they don't care about, You know, it's like, Oh, well, there's a storage problem in a network problem. It's the business says there's data, you know? Do I protect my bird business to make sure that I'm not a risk? You know, all the things like DDP are coming And can I livered value? Do I Can I get new lines of business? Can I generate revenue out of that? And I've seen early signs that we've learned this whole, You know, a I m l movement. You know, data, Really? At the center. All right, we've seen enough storage. We went from talking about storing data to about, you know, that data ecosystem, Andi, even computing and I ot data where data needs to be, how I work it. Absolutely a center. So, yeah, it's great to hear that. Customers are identifying that. We've been doing like, chief data officer events for many years. You know, where does data live? Is that a CEO Thing? Is that a different part of the business? I don't know if you've got anything you're seeing from, you know, your customers is Tau, >> who owns the Data initiative, So it's really interesting. I had a conversation with a major bank, and it was a one on one with the CDO and what I thought was the most tricky part of the conversation is that here, Not only does he report directly into the CIA, which you know is to be expected, but he meets regularly with the board of directors. So data were seen. I've seen these seedy old rolls being popped up, and it's not just about the technology as you mentioned. It's about the whole approach about this asset that we have. It's so critical that worth creating a sea level position that today might reporting to the CEO but is most definitely accountable to the border director. >> Well, yeah, Keith, it's that the trend we've been watching for a while, as it used to be, it was a cost center. And, you know, it's kind of, you know, that's what it was considered today. If it isn't in, you know, direct relationship, working with the business, the business will go find somebody else to do it. The whole stealthy movement. You know, I can go find an answer for what I'm doing. I think about project I've worked on in my career and been like, I wish it was easy. You know, fifteen years ago, it was today to do those. But we see security's a board level discussion data as a board level discussion is excellent. And all of those things that traditionally you would think that own them. Having awareness and visibility and information communication flow between the board in the C suite is great progress. You >> know, it's interesting. I was a big proponent of this prior to coming on The vendor side is that vendors have to start having conversations outside of it. So traditional infrastructure of injustice, his goal. Hurry, right saw and where the whole the Dale emcee Dale Technologies they have to skill up and have conversations with CIA moles. Seo's CEO Ole's H R directors because the these buying centers now have power to go out and buy solutions. You know, talked about in my no keynote this morning. You know how many people have worked day? How many people have salesforce applications? They had nothing to do when I had no nothing to do with the procurement of off these solutions. The ball is moving outside of just traditional for court technology is starting to get to the point where regular users can consume business users can consume these massive, massive solutions based on technology and just happens to be a label. The technology, whether sales Force worked in >> Sochi, thought on this this whole point there want to ask you, In my career, there's often been groups inside a business that didn't get along. And we, you know, built silos. You know, the storage in the network team don't get along cloud and traditional I t You know what we're fighting? You know who owns it? Turf wars Managing that, You know, have we built silos in multi cloud today? Is everybody holding hands and, you know, pointing the business in the same direction, you could kind of give us the good the bad. So what? We need to work on going forward. >> I think the good is that you know that the umbrella of infrastructure starting to work as a single. Uh, you So you have storage, compu networking, even configuration man groups that were kind of confrontational before and territorial. Those groups are starting. Tio. Come on. Their one senior manager or one senior executive looking at? How do you provide services as a group and providing those services? I think we're we're starting to see Silos is actually the developer versus the infrastructure group is developers just wantto FBI, too. A set of services. They want infrastructure to get away. Developers themselves. Haven't you know, kind of katende enough of the scars from heaven have to do operations, So there's a different view off the world. And, uh, today I think developers haven't yet getting the budget power off operations. But the business wants solutions, and they're going out there competing with traditional Teo get the dollars to run the services in the cloud or or wherever, however they consumed them, whether it's, you know, just saw Chick fil a's deploying two thousand ten points to run six thousand containers at the edge. Is that something that's run by tears? That something wrong? Run by developers? I don't know. Check feeling well enough to know about. This is what we're seeing in >> industry. Yeah. All right. Well, keep towns. And always a pleasure to catch up with you. Thanks so much for joining us. Be sure to check him out see Teo advisor on Twitter, check out his blogged. And of course, thank you so much for watching. We'll be back. Uh, lots more coverage here at V tug. Winter warmer, twenty nineteen. Thanks for watching.

Published Date : Jan 29 2019

SUMMARY :

Vita Winter warmer, twenty nineteen brought to you by Silicon Angle media. And this is the Cube Worldwide Leader and live tech coverage. Keith Towns and he is the CTO advisor. But you know, you know this community. You get around friends, you know, we're just at a desk and one of We're happy to welcome you here to the home of the NFC Championship. you to bare sand and say, You know what? It's not like Oh, jeez, you know, twenty nineteen is probably going to be just like twenty eighteen. You know, Cloud isn't the destination is part of a you know, you're probably going to need toe, you know, go through it and change it because it is changing fast and therefore, So still, you might remember when when I was on the other side of the the table. But the bobbies point, if you're going to do a strategy and three year strategy, You know, I'm not a big believer in, you know, setting. They're what are some of the, You know, some of the big, you know, movements that you see, How did they get compute closest to data? It's the business says there's data, you know? and it's not just about the technology as you mentioned. And, you know, it's kind of, you know, that's what it was considered today. You know, talked about in my no keynote this morning. You know, the storage in the network team don't get along cloud and traditional I t You however they consumed them, whether it's, you know, just saw Chick fil a's deploying two And of course, thank you so much for watching.

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