Shir Meir Lador, Intuit | WiDS 2023
(gentle upbeat music) >> Hey, friends of theCUBE. It's Lisa Martin live at Stanford University covering the Eighth Annual Women In Data Science. But you've been a Cube fan for a long time. So you know that we've been here since the beginning of WiDS, which is 2015. We always loved to come and cover this event. We learned great things about data science, about women leaders, underrepresented minorities. And this year we have a special component. We've got two grad students from Stanford's Master's program and Data Journalism joining. One of my them is here with me, Hannah Freitag, my co-host. Great to have you. And we are pleased to welcome from Intuit for the first time, Shir Meir Lador Group Manager at Data Science. Shir, it's great to have you. Thank you for joining us. >> Thank you for having me. >> And I was just secrets girl talking with my boss of theCUBE who informed me that you're in great company. Intuit's Chief Technology Officer, Marianna Tessel is an alumni of theCUBE. She was on at our Supercloud event in January. So welcome back into it. >> Thank you very much. We're happy to be with you. >> Tell us a little bit about what you're doing. You're a data science group manager as I mentioned, but also you've had you've done some cool things I want to share with the audience. You're the co-founder of the PyData Tel Aviv Meetups the co-host of the unsupervised podcast about data science in Israel. You give talks, about machine learning, about data science. Tell us a little bit about your background. Were you always interested in STEM studies from the time you were small? >> So I was always interested in mathematics when I was small, I went to this special program for youth going to university. So I did my test in mathematics earlier and studied in university some courses. And that's when I understood I want to do something in that field. And then when I got to go to university, I went to electrical engineering when I found out about algorithms and how interested it is to be able to find solutions to problems, to difficult problems with math. And this is how I found my way into machine learning. >> Very cool. There's so much, we love talking about machine learning and AI on theCUBE. There's so much potential. Of course, we have to have data. One of the things that I love about WiDS and Hannah and I and our co-host Tracy, have been talking about this all day is the impact of data in everyone's life. If you break it down, I was at Mobile World Congress last week, all about connectivity telecom, and of course we have these expectation that we're going to be connected 24/7 from wherever we are in the world and we can do whatever we want. I can do an Uber transaction, I can watch Netflix, I can do a bank transaction. It all is powered by data. And data science is, some of the great applications of it is what it's being applied to. Things like climate change or police violence or health inequities. Talk about some of the data science projects that you're working on at Intuit. I'm an intuit user myself, but talk to me about some of those things. Give the audience really a feel for what you're doing. >> So if you are a Intuit product user, you probably use TurboTax. >> I do >> In the past. So for those who are not familiar, TurboTax help customers submit their taxes. Basically my group is in charge of getting all the information automatically from your documents, the documents that you upload to TurboTax. We extract that information to accelerate your tax submission to make it less work for our customers. So- >> Thank you. >> Yeah, and this is why I'm so proud to be working at this team because our focus is really to help our customers to simplify all the you know, financial heavy lifting with taxes and also with small businesses. We also do a lot of work in extracting information from small business documents like bill, receipts, different bank statements. Yeah, so this is really exciting for me, the opportunity to work to apply data science and machine learning to solution that actually help people. Yeah >> Yeah, in the past years there have been more and more digital products emerging that needs some sort of data security. And how did your team, or has your team developed in the past years with more and more products or companies offering digital services? >> Yeah, so can you clarify the question again? Sorry. >> Yeah, have you seen that you have more customers? Like has your team expanded in the past years with more digital companies starting that need kind of data security? >> Well, definitely. I think, you know, since I joined Intuit, I joined like five and a half years ago back when I was in Tel Aviv. I recently moved to the Bay Area. So when I joined, there were like a dozens of data scientists and machine learning engineers on Intuit. And now there are a few hundreds. So we've definitely grown with the year and there are so many new places we can apply machine learning to help our customers. So this is amazing, so much we can do with machine learning to get more money in the pocket of our customers and make them do less work. >> I like both of those. More money in my pocket and less work. That's awesome. >> Exactly. >> So keep going Intuit. But one of the things that is so cool is just the the abstraction of the complexity that Intuit's doing. I upload documents or it scans my receipts. I was just in Barcelona last week all these receipts and conversion euros to dollars and it takes that complexity away from the end user who doesn't know all that's going on in the background, but you're making people's lives simpler. Unfortunately, we all have to pay taxes, most of us should. And of course we're in tax season right now. And so it's really cool what you're doing with ML and data science to make fundamental processes to people's lives easier and just a little bit less complicated. >> Definitely. And I think that's what's also really amazing about Intuit it, is how it combines human in the loop as well as AI. Because in some of the tax situation it's very complicated maybe to do it yourself. And then there's an option to work with an expert online that goes on a video with you and helps you do your taxes. And the expert's work is also accelerated by AI because we build tools for those experts to do the work more efficiently. >> And that's what it's all about is you know, using data to be more efficient, to be faster, to be smarter, but also to make complicated processes in our daily lives, in our business lives just a little bit easier. One of the things I've been geeking out about recently is ChatGPT. I was using it yesterday. I was telling everyone I was asking it what's hot in data science and I didn't know would it know what hot is and it did, it gave me trends. But one of the things that I was so, and Hannah knows I've been telling this all day, I was so excited to learn over the weekend that the the CTO of OpenAI is a female. I didn't know that. And I thought why are we not putting her on a pedestal? Because people are likening ChatGPT to like the launch of the iPhone. I mean revolutionary. And here we have what I think is exciting for all of us females, whether you're in tech or not, is another role model. Because really ultimately what WiDS is great at doing is showcasing women in technical roles. Because I always say you can't be what you can't see. We need to be able to see more role models, female role role models, underrepresented minorities of course men, because a lot of my sponsors and mentors are men, but we need more women that we can look up to and see ah, she's doing this, why can't I? Talk to me about how you stay the course in data science. What excites you about the potential, the opportunities based on what you've already accomplished what inspires you to continue and be one of those females that we say oh my God, I could be like Shir. >> I think that what inspires me the most is the endless opportunities that we have. I think we haven't even started tapping into everything that we can do with generative AI, for example. There's so much that can be done to further help you know, people make more money and do less work because there's still so much work that we do that we don't need to. You know, this is with Intuit, but also there are so many other use cases like I heard today you know, with the talk about the police. So that was really exciting how you can apply machine learning and data to actually help people, to help people that been through wrongful things. So I was really moved by that. And I'm also really excited about all the medical applications that we can have with data. >> Yeah, yeah. It's true that data science is so diverse in terms of what fields it can cover but it's equally important to have diverse teams and have like equity and inclusion in your teams. Where is Intuit at promoting women, non-binary minorities in your teams to progress data science? >> Yeah, so I have so much to say on this. >> Good. >> But in my work in Tel Aviv, I had the opportunity to start with Intuit women in data science branch in Tel Aviv. So that's why I'm super excited to be here today for that because basically this is the original conference, but as you know, there are branches all over the world and I got the opportunity to lead the Tel Aviv branch with Israel since 2018. And we've been through already this year it's going to be it's next week, it's going to be the sixth conference. And every year our number of submission to make talk in the conference doubled itself. >> Nice. >> We started with 20 submission, then 50, then 100. This year we have over 200 submissions of females to give talk at the conference. >> Ah, that's fantastic. >> And beyond the fact that there's so much traction, I also feel the great impact it has on the community in Israel because one of the reason we started WiDS was that when I was going to conferences I was seeing so little women on stage in all the technical conferences. You know, kind of the reason why I guess you know, Margaret and team started the WiDS conference. So I saw the same thing in Israel and I was always frustrated. I was organizing PyData Meetups as you mentioned and I was always having such a hard time to get female speakers to talk. I was trying to role model, but that's not enough, you know. We need more. So once we started WiDS and people saw you know, so many examples on the stage and also you know females got opportunity to talk in a place for that. Then it also started spreading and you can see more and more female speakers across other conferences, which are not women in data science. So I think just the fact that Intuits started this conference back in Israel and also in Bangalore and also the support Intuit does for WiDS in Stanford here, it shows how much WiDS values are aligned with our values. Yeah, and I think that to chauffeur that I think we have over 35% females in the data science and machine learning engineering roles, which is pretty amazing I think compared to the industry. >> Way above average. Yeah, absolutely. I was just, we've been talking about some of the AnitaB.org stats from 2022 showing that 'cause usually if we look at the industry to you point, over the last, I don't know, probably five, 10 years we're seeing the number of female technologists around like a quarter, 25% or so. 2022 data from AnitaB.org showed that that number is now 27.6%. So it's very slowly- >> It's very slowly increasing. >> Going in the right direction. >> Too slow. >> And that representation of women technologists increase at every level, except intern, which I thought was really interesting. And I wonder is there a covid relation there? >> I don't know. >> What do we need to do to start opening up the the top of the pipeline, the funnel to go downstream to find kids like you when you were younger and always interested in engineering and things like that. But the good news is that the hiring we've seen improvements, but it sounds like Intuit is way ahead of the curve there with 35% women in data science or technical roles. And what's always nice and refreshing that we've talked, Hannah about this too is seeing companies actually put action into initiatives. It's one thing for a company to say we're going to have you know, 50% females in our organization by 2030. It's a whole other ball game to actually create a strategy, execute on it, and share progress. So kudos to Intuit for what it's doing because that is more companies need to adopt that same sort of philosophy. And that's really cultural. >> Yeah. >> At an organization and culture can be hard to change, but it sounds like you guys kind of have it dialed in. >> I think we definitely do. That's why I really like working and Intuit. And I think that a lot of it is with the role modeling, diversity and inclusion, and by having women leaders. When you see a woman in leadership position, as a woman it makes you want to come work at this place. And as an evidence, when I build the team I started in Israel at Intuit, I have over 50% women in my team. >> Nice. >> Yeah, because when you have a woman in the interviewers panel, it's much easier, it's more inclusive. That's why we always try to have at least you know, one woman and also other minorities represented in our interviews panel. Yeah, and I think that in general it's very important as a leader to kind of know your own biases and trying to have defined standard and rubrics in how you evaluate people to avoid for those biases. So all of that inclusiveness and leadership really helps to get more diversity in your teams. >> It's critical. That thought diversity is so critical, especially if we talk about AI and we're almost out of time, I just wanted to bring up, you brought up a great point about the diversity and equity. With respect to data science and AI, we know in AI there's biases in data. We need to have more inclusivity, more representation to help start shifting that so the biases start to be dialed down and I think a conference like WiDS and it sounds like someone like you and what you've already done so far in the work that you're doing having so many females raise their hands to want to do talks at events is a good situation. It's a good scenario and hopefully it will continue to move the needle on the percentage of females in technical roles. So we thank you Shir for your time sharing with us your story, what you're doing, how Intuit and WiDS are working together. It sounds like there's great alignment there and I think we're at the tip of the iceberg with what we can do with data science and inclusion and equity. So we appreciate all of your insights and your time. >> Thank you very much. >> All right. >> I enjoyed very, very much >> Good. We hope, we aim to please. Thank you for our guests and for Hannah Freitag. This is Lisa Martin coming to you live from Stanford University. This is our coverage of the eighth Annual Women in Data Science Conference. Stick around, next guest will be here in just a minute.
SUMMARY :
Shir, it's great to have you. And I was just secrets girl talking We're happy to be with you. from the time you were small? and how interested it is to be able and of course we have these expectation So if you are a Intuit product user, the documents that you upload to TurboTax. the opportunity to work Yeah, in the past years Yeah, so can you I recently moved to the Bay Area. I like both of those. and data science to make and helps you do your taxes. Talk to me about how you stay done to further help you know, to have diverse teams I had the opportunity to start of females to give talk at the conference. Yeah, and I think that to chauffeur that the industry to you point, And I wonder is there the funnel to go downstream but it sounds like you guys I build the team I started to have at least you know, so the biases start to be dialed down This is Lisa Martin coming to you live
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Unpacking Palo Alto Networks Ignite22 | Palo Alto Networks Ignite22
>> Announcer: TheCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Welcome back to Las Vegas. It's theCUBE covering Palo Alto Networks '22, from the MGM Grand, Lisa Martin with Dave Vellante. Dave, we are going to unpack in the next few minutes what we heard and saw at day one of Palo Alto Networks, Ignite. A lot of great conversations, some great guests on the program today. >> Yeah last event, CUBE event of the year. Probably last major tech event of the year. It's kind of an interesting choice of timing, two weeks after reInvent. But you know, this crowd is it's a lot of like network engineers, SecOps pros. There's not a lot of suits here. I think they were here yesterday, all the partners. >> Yeah. >> We talked to Carl Sunderland about, Hey, these, these guys want to know how do I grow my business? You know, so it was a lot of C level executives talking about their business, and how they partner with Palo Alto to grow. The crowd today is really, you know hardcore security professionals. >> Yeah. >> So we're hearing a story of consolidation. >> Yes. >> No surprise. We've talked about that and reported on it, you know, quite extensively. The one big takeaway, and I want, I came in, as you know, wanting to understand, okay, can you through m and a maintain, you know, build a suite of great, big portfolio and at the same time maintain best of breed? And the answer was consistent. We heard it from Nikesh, we heard it from Nir Zuk. The answer was you can't be best of breed without having that large portfolio, single data lake, you know? Single version of the truth, of there is such a thing. That was interesting, that in security, you have to have that visibility. I would imagine, that's true for a lot of things. Data, see what Snowflake and Databricks are both trying to do, now AWS. So to join, we heard that last week, so that was one of the big takeaways. What were your, some of your thoughts? >> Just impressed with the level of threat intelligence that Unit 42 has done. I mean, we had Wendy Whitmer on, and she was one of the alumni, great guest. The landscape has changed so dramatically. Every business, in any industry, nobody's safe. They have such great intelligence on what's going on with malware, with ransomware, with Smishing, that they're able to get, help organizations on their way to becoming cyber resilient. You know, we've been talking a lot about cyber resiliency lately. I always want to understand, well what does it mean? How do different organizations and customers define it? Can they actually really get there? And Wendy talked about yes, it is a journey, but organizations can achieve cyber resiliency. But they need to partner with Palo Alto Networks to be able to understand the landscape and ensure that they've got security established across their organization, as it's now growingly Multicloud. >> Yeah, she's a blonde-haired Wonder Woman, superhero. I always ask security pros that question. But you know, when you talk to people like Wendy Whitmore, Kevin Mandy is somebody else. And the people at AWS, or the big cloud companies, who are on the inside, looking at the threat intelligence. They have so much data, and they have so much knowledge. They can, they analyze, they could identify the fingerprints of nation states, different, you know, criminal organizations. And the the one thing, I think it was Wendy who said, maybe it was somebody else, I think it was Wendy, that they're they're tearing down and reforming, right? >> Yes. >> After they're discovered. Okay, they pack up and leave. They're like, you know, Oceans 11. >> Yep. >> Okay. And then they recruit them and bring them back in. So that was really fascinating. Nir Zuk, we'd never had him on theCUBE before. He was tremendous founder and and CTO of Palo Alto Networks, very opinionated. You know, very clear thinker, basically saying, look you're SOC is going to be run by AI >> Yeah. >> within the next five years. And machines are going to do things that humans can't do at scale, is really what he was saying. And then they're going to get better at that, and they're going to do other things that you have done well that they haven't done well, and then they're going to do well. And so, this is an interesting discussion about you know, I remember, you know we had an event with MIT. Eric Brynjolfsson and Andy McAfee, they wrote the book "Second Machine Age." And they made the point, machines have always replaced humans. This is the first time ever that machines are replacing humans in cognitive functions. So what does that mean? That means that humans have to rely on, you know, creativity. There's got to be new training, new thinking. So it's not like you're going to be out of a job, you're just going to be doing a different job. >> Right. I thought Nir Zuk did a great job of explaining that. We often hear people that are concerned with machines taking jobs. He did a great job of, and you did a great recap, of articulating the value that both bring, and the opportunities to the humans that the machines actually deliver as well. >> Yeah so, you know, we didn't, we didn't get deep into the products today. Tomorrow we're going to have a little bit more deep dive on products. We did, we had some partners on, AWS came on, talked about their ecosystem. BJ Jenkins so, you know, BJ Jenkins again I mean super senior executive. And if I were Nikesh, he's doing exactly what I would do. Putting him on a plane and saying, go meet with customers, go make rain, right? And that's what he's doing is, he's an individual who really knows how to interact with the C-suite, has driven value, you know, over the years. So they've got that angle goin', they're driving go to market. They've got the technology piece and they've, they got to build out the ecosystem. That I think is the big opportunity for them. You know, if they're going to double as a company, this ecosystem has to quadruple. >> Yeah, yeah. >> In my opinion. And I, we saw the same thing at CrowdStrike. We said the same thing about Service Now in 2013. And so, what's happened is the GSIs, the global system integrators start to get involved. They start to partner with them and then they get to get that flywheel effect. And then there's a supercloud, I think that, you know I think Nir Zuk said, Hey, we are basically building out that, he didn't use the term supercloud. But, we're building out that cross cloud capability. You don't need another stove pipe for the edge. You know, so they got on-prem, they got AWS, Azure, you said you have to, absolutely have to run on Microsoft. 'Cause I don't believe today, right? Today they run on, I heard somebody say they run on AWS and Google. >> Yeah. >> I haven't heard much about Microsoft. >> Right. >> Both AWS and Google are here. Microsoft, the bigger competitor in security, but Nir Zuk was unequivocal. Yes, of course you have to run, you got to run it on an Alibaba cloud. He didn't say that, but if you want to secure the China cloud, you got to run on Alibaba. >> Absolutely. >> And Oracle he said. Didn't mention IBM, but no reason they can't run on IBM's cloud. But unless IBM doesn't want 'em to. >> Well they're very customer focused and customer first. So it'll be interesting to see if customers take them in that direction. >> Well it's a good point, right? If customers say, Hey we want you running in this cloud, they will. And, but he did call out Oracle, which I thought was interesting. And so, Oracle's all about mission critical data, mission critical apps. So, you know, that's a good sign. You know, I mean there's so much opportunity in cyber, but so much confusion. You know, sneak had a raise today. It was a down round, no surprise there. But you know, these companies are going to start getting tight on cash, and you've seen layoffs, right? And so, I dunno who said it, I think it was Carl at the end said in a downturn, the strongest companies come out stronger. And that's generally, generally been the case. That kind of rich get richer. We see that in the last downturn? Yes and no, to a certain extent. It's still all about execution. I mean I think about EMC coming out of the last downturn. They did come out stronger and then they started to rocket, but then look what happened. They couldn't remain independent. They were just using m and a as a technique to hide the warts. You know so, what Nir Zuk said that was most interesting to me is when we acquire, we acquire with the intent of integrating. ServiceNow has a similar philosophy. I think that's why they've been somewhat successful. And Oracle, for sure, has had a similar philosophy. So, and that idea of shifting labor into vendor R and D has always been a winning formula. >> I think we heard that today. Excited for day two tomorrow. We've got some great conversations. We're going to be able to talk with some customers, the chief product officer is on. So we have more great content coming from our last live show over the year. Dave, it's been great co-hosting day one with you. Look forward to doing it tomorrow. >> Yeah, thanks for doing this. >> All right. >> All right. For Dave Vellante, I'm Lisa Martin. You've been watching theCUBE, the leader in live enterprise and emerging tech coverage. See you tomorrow. (gentle music fades)
SUMMARY :
brought to you by Palo Alto Networks. in the next few minutes CUBE event of the year. We talked to Carl Sunderland So we're hearing a And the answer was consistent. that they're able to But you know, when you talk to people They're like, you know, Oceans 11. And then they recruit them and then they're going to do well. and the opportunities to the humans You know, if they're going to double I think that, you know Yes, of course you have to run, And Oracle he said. So it'll be interesting to see We see that in the last downturn? I think we heard that today. See you tomorrow.
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Wendi Whitmore, Palo Alto Networks | Palo Alto Networks Ignite22
>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back to Vegas. Guys. We're happy that you're here. Lisa Martin here covering with Dave Valante, Palo Alto Networks Ignite 22. We're at MGM Grand. This is our first day, Dave of two days of cube coverage. We've been having great conversations with the ecosystem with Palo Alto executives, with partners. One of the things that they have is unit 42. We're gonna be talking with them next about cyber intelligence. And the threat data that they get is >>Incredible. Yeah. They have all the data, they know what's going on, and of course things are changing. The state of play changes. Hold on a second. I got a text here. Oh, my Netflix account was frozen. Should I click on this link? Yeah. What do you think? Have you had a, it's, have you had a little bit more of that this holiday season? Yeah, definitely. >>Unbelievable, right? A lot of smishing going on. >>Yeah, they're very clever. >>Yeah, we're very pleased to welcome back one of our alumni to the queue. Wendy Whitmore is here, the SVP of Unit 42. Welcome back, Wendy. Great to have >>You. Thanks Lisa. So >>Unit 42 created back in 2014. One of the things that I saw that you said in your keynote this morning or today was everything old is still around and it's co, it's way more prolific than ever. What are some of the things that Unit 42 is seeing these days with, with respect to cyber threats as the landscape has changed so much the last two years alone? >>You know, it, it has. So it's really interesting. I've been responding to these breaches for over two decades now, and I can tell you that there are a lot of new and novel techniques. I love that you already highlighted Smishing, right? In the opening gate. Right. Because that is something that a year ago, no one knew what that word was. I mean, we, it's probably gonna be invented this year, right? But that said, so many of the tactics that we have previously seen, when it comes to just general espionage techniques, right? Data act filtration, intellectual property theft, those are going on now more than ever. And you're not hearing about them as much in the news because there are so many other things, right? We're under the landscape of a major war going on between Russia and Ukraine of ransomware attacks, you know, occurring on a weekly basis. And so we keep hearing about those, but ultimately these nations aid actors are using that top cover, if you will, as a great distraction. It's almost like a perfect storm for them to continue conducting so much cyber espionage work that like we may not be feeling that today, but years down the road, they're, the work that they're doing today is gonna have really significant impact. >>Ransomware has become a household word in the last couple of years. I think even my mom knows what it is, to some degree. Yeah. But the threat actors are far more sophisticated than they've ever written. They're very motivated. They're very well funded. I think I've read a stat recently in the last year that there's a ransomware attack once every 11 seconds. And of course we only hear about the big ones. But that is a concern that goes all the way up to the board. >>Yeah. You know, we have a stat in our ransomware threat report that talks about how often victims are posted on leak sites. And I think it's once every seven minutes at this point that a new victim is posted. Meaning a victim has had their data, a victim organization had their data stolen and posted on some leak site in the attempt to be extorted. So that has become so common. One of the shifts that we've seen this year in particular and in recent months, you know, a year ago when I was at Ignite, which was virtual, we talked about quadruple extortion, meaning four different ways that these ransomware actors would go out and try to make money from these attacks in what they're doing now is often going to just one, which is, I don't even wanna bother with encrypting your data now, because that means that in order to get paid, I probably have to decrypt it. Right? That's a lot of work. It's time consuming. It's kind of painstaking. And so what they've really looked to do now is do the extortion where they simply steal the data and then threaten to post it on these leak sites, you know, release it other parts of the web and, and go from there. And so that's really a blending of these techniques of traditional cyber espionage with intellectual property theft. Wow. >>How trustworthy are those guys in terms of, I mean, these are hackers, right? In terms of it's really the, the hacker honor system, isn't it? I mean, if you get compromised like that, you really beholden to criminals. And so, you >>Know, so that's one of the key reasons why having the threat intelligence is so important, right? Understanding which group that you're dealing with and what their likelihood of paying is, what's their modus operandi. It's become even more important now because these groups switch teams more frequently than NFL trades, you know, free agents during the regular season, right? Or players become free agents. And that's because their infrastructure. So the, you know, infrastructure, the servers, the systems that they're using to conduct these attacks from is actually largely being disrupted more from law enforcement, international intelligence agencies working together with public private partnerships. So what they're doing is saying, okay, great. All that infrastructure that I just had now is, is burned, right? It's no longer effective. So then they'll disband a team and then they'll recruit a new team and it's constant like mixing and matching in players. >>All that said, even though that's highly dynamic, one of the other areas that they pride themselves on is customer service. So, and I think it's interesting because, you know, when I said they're not wanting to like do all the decryption? Yeah. Cuz that's like painful techni technical slow work. But on the customer service side, they will create these customer service portals immediately stand one up, say, you know, hey it's, it's like an Amazon, you know, if you've ever had to return a package on Amazon for example, and you need to click through and like explain, you know, Hey, I didn't receive this package. A portal window pops up, you start talking to either a bot or a live agent on the backend. In this case they're hu what appeared to be very much humans who are explaining to you exactly what happened, what they're asking for, super pleasant, getting back within minutes of a response. And they know that in order for them to get paid, they need to have good customer service because otherwise they're not going to, you know, have a business. How, >>So what's the state of play look like from between nation states, criminals and how, how difficult or not so difficult is it for you to identify? Do you have clear signatures? My understanding in with Solar Winds it was a little harder, but maybe help us understand and help our audience understand what the state of play is right now. >>One of the interesting things that I think is occurring, and I highlighted this this morning, is this idea of convergence. And so I'll break it down for one example relates to the type of malware or tools that these attackers use. So traditionally, if we looked at a nation state actor like China or Russia, they were very, very specific and very strategic about the types of victims that they were going to go after when they had zero day. So, you know, new, new malware out there, new vulnerabilities that could be exploited only by them because the rest of the world didn't know about it. They might have one organization that they would target that at, at most, a handful and all very strategic for their objective. They wanted to keep that a secret as long as possible. Now what we're seeing actually is those same attackers going towards one, a much larger supply chain. >>So, so lorenzen is a great example of that. The Hafnia attacks towards Microsoft Exchange server last year. All great examples of that. But what they're also doing is instead of using zero days as much, or you know, because those are expensive to build, they take a lot of time, a lot of funding, a lot of patience and research. What they're doing is using commercially available tools. And so there's a tool that our team identified earlier this year called Brute Rael, C4 or BRC four for short. And that's a tool that we now know that nation state actors are using. But just two weeks ago we invested a ransomware attack where the ransomware actor was using that same piece of tooling. So to your point, yak can get difficult for defenders when you're looking through and saying, well wait, they're all using some of the same tools right now and some of the same approaches when it comes to nation states, that's great for them because they can blend into the noise and it makes it harder to identify as >>Quickly. And, and is that an example of living off the land or is that B BRC four sort of a homegrown hacker tool? Is it, is it a, is it a commercial >>Off the shelf? So it's a tool that was actually, so you can purchase it, I believe it's about 2,500 US dollars for a license. It was actually created by a former Red teamer from a couple well-known companies in the industry who then decided, well hey, I built this tool for work, I'm gonna sell this. Well great for Red teamers that are, you know, legitimately doing good work, but not great now because they're, they built a, a strong tool that has the ability to hide amongst a, a lot of protocols. It can actually hide within Slack and teams to where you can't even see the data is being exfiltrated. And so there's a lot of concern. And then now the reality that it gets into the wrong hands of nation state actors in ransomware actors, one of the really interesting things about that piece of malware is it has a setting where you can change wallpaper. And I don't know if you know offhand, you know what that means, but you know, if that comes to mind, what you would do with it. Well certainly a nation state actor is never gonna do something like that, right? But who likes to do that are ransomware actors who can go in and change the background wallpaper on a desktop that says you've been hacked by XYZ organization and let you know what's going on. So pretty interesting, obviously the developer doing some work there for different parts of the, you know, nefarious community. >>Tremendous amount of sophistication that's gone on the last couple of years alone. I was just reading that Unit 42 is now a founding member of the Cyber Threat Alliance includes now more than 35 organizations. So you guys are getting a very broad picture of today's threat landscape. How can customers actually achieve cyber resilience? Is it achievable and how do you help? >>So I, I think it is achievable. So let me kind of parse out the question, right. So the Cyber Threat Alliance, the J C D C, the Cyber Safety Review Board, which I'm a member of, right? I think one of the really cool things about Palo Alto Networks is just our partnerships. So those are just a handful. We've got partnerships with over 200 organizations. We work closely with the Ukrainian cert, for example, sharing information, incredible information about like what's going on in the war, sharing technical details. We do that with Interpol on a daily basis where, you know, we're sharing information. Just last week the Africa cyber surge operation was announced where millions of nodes were taken down that were part of these larger, you know, system of C2 channels that attackers are using to conduct exploits and attacks throughout the world. So super exciting in that regard and it's something that we're really passionate about at Palo Alto Networks in terms of resilience, a few things, you know, one is visibility, so really having a, an understanding of in a real, as much of real time as possible, right? What's happening. And then it goes into how you, how can we decrease operational impact. So that's everything from network segmentation to wanna add the terms and phrases I like to use a lot is the win is really increasing the time it takes for the attackers to get their work done and decreasing the amount of time it takes for the defenders to get their work done, right? >>Yeah. I I call it increasing the denominator, right? And the ROI equation benefit over or value, right? Equals equals or benefit equals value over cost if you can increase the cost to go go elsewhere, right? Absolutely. And that's the, that's the game. Yeah. You mentioned Ukraine before, what have we learned from Ukraine? I, I remember I was talking to Robert Gates years ago, 2016 I think, and I was asking him, yeah, but don't we have the best cyber technology? Can't we attack? He said, we got the most to lose too. Yeah. And so what have we learned from, from Ukraine? >>Well, I, I think that's part of the key point there, right? Is you know, a great offense essentially can also be for us, you know, deterrent. So in that aspect we have as an, as a company and or excuse me, as a country, as a company as well, but then as partners throughout all parts of the world have really focused on increasing the intelligence sharing and specifically, you know, I mentioned Ukrainian cert. There are so many different agencies and other sorts throughout the world that are doing everything they can to share information to help protect human life there. And so what we've really been concerned with, with is, you know, what cyber warfare elements are going to be used there, not only how does that impact Ukraine, but how does it potentially spread out to other parts of the world critical infrastructure. So you've seen that, you know, I mentioned CS rrb, but cisa, right? >>CISA has done a tremendous job of continuously getting out information and doing everything they can to make sure that we are collaborating at a commercial level. You know, we are sharing information and intelligence more than ever before. So partners like Mania and CrowdStrike, our Intel teams are working together on a daily basis to make sure that we're able to protect not only our clients, but certainly if we've got any information relevant that we can share that as well. And I think if there's any silver lining to an otherwise very awful situation, I think the fact that is has accelerated intelligence sharing is really positive. >>I was gonna ask you about this cause I think, you know, 10 or so years ago, there was a lot of talk about that, but the industry, you know, kind of kept things to themselves, you know, a a actually tried to monetize some of that private data. So that's changing is what I'm hearing from you >>More so than ever more, you know, I've, I mentioned I've been in the field for 20 years. You know, it, it's tough when you have a commercial business that relies on, you know, information to, in order to pay people's salaries, right? I think that has changed quite a lot. We see the benefit of just that continuous sharing. There are, you know, so many more walls broken down between these commercial competitors, but also the work on the public private partnership side has really increased some of those relationships. Made it easier. And you know, I have to give a whole lot of credit and mention sisa, like the fact that during log four J, like they had GitHub repositories, they were using Slack, they were using Twitter. So the government has really started pushing forward with a lot of the newer leadership that's in place to say, Hey, we're gonna use tools and technology that works to share and disseminate information as quickly as we can. Right? That's fantastic. That's helping everybody. >>We knew that every industry, no, nobody's spared of this. But did you notice in the last couple of years, any industries in particular that are more vulnerable? Like I think of healthcare with personal health information or financial services, any industries kind of jump out as being more susceptible than others? >>So I think those two are always gonna be at the forefront, right? Financial services and healthcare. But what's been really top of mind is critical infrastructure, just making sure right? That our water, our power, our fuel, so many other parts of right, the ecosystem that go into making sure that, you know, we're keeping, you know, houses heated during the winter, for example, that people have fresh water. Those are extremely critical. And so that is really a massive area of focus for the industry right now. >>Can I come back to public-private partnerships? My question is relates to regulations because the public policy tends to be behind tech, the technology industry as an understatement. So when you take something like GDPR is the obvious example, but there are many, many others, data sovereignty, you can't move the data. Are are, are, is there tension between your desire as our desire as an industry to share data and government's desire to keep data private and restrict that data sharing? How is that playing out? How do you resolve that? >>Well I think there have been great strides right in each of those areas. So in terms of regulation when it comes to breaches there, you know, has been a tendency in the past to do victim shaming, right? And for organizations to not want to come forward because they're concerned about the monetary funds, right? I think there's been tremendous acceleration. You're seeing that everywhere from the fbi, from cisa, to really working very closely with organizations to, to have a true impact. So one example would be a ransomware attack that occurred. This was for a client of ours within the United States and we had a very close relationship with the FBI at that local field office and made a phone call. This was 7:00 AM Eastern time. And this was an organization that had this breach gone public, would've made worldwide news. There would've been a very big impact because it would've taken a lot of their systems offline. >>Within the 30 minutes that local FBI office was on site said, we just saw this piece of malware last week, we have a decryptor for it from another organization who shared it with us. Here you go. And within 60 minutes, every system was back up and running. Our teams were able to respond and get that disseminated quickly. So efforts like that, I think the government has made a tremendous amount of headway into improving relationships. Is there always gonna be some tension between, you know, competing, you know, organizations? Sure. But I think that we're doing a whole lot to progress it, >>But governments will make exceptions in that case. Especially for something as critical as the example that you just gave and be able to, you know, do a reach around, if you will, on, on onerous regulations that, that ne aren't helpful in that situation, but certainly do a lot of good in terms of protecting privacy. >>Well, and I think there used to be exceptions made typically only for national security elements, right? And now you're seeing that expanding much more so, which I think is also positive. Right. >>Last question for you as we are wrapping up time here. What can organizations really do to stay ahead of the curve when it comes to, to threat actors? We've got internal external threats. What can they really do to just be ahead of that curve? Is that possible? >>Well, it is now, it's not an easy task so I'm not gonna, you know, trivialize it. But I think that one, having relationships with right organizations in advance always a good thing. That's a, everything from certainly a commercial relationships, but also your peers, right? There's all kinds of fantastic industry spec specific information sharing organizations. I think the biggest thing that impacts is having education across your executive team and testing regularly, right? Having a plan in place, testing it. And it's not just the security pieces of it, right? As security responders, we live these attacks every day, but it's making sure that your general counsel and your head of operations and your CEO knows what to do. Your board of directors, do they know what to do when they receive a phone call from Bloomberg, for example? Are they supposed supposed to answer? Do your employees know that those kind of communications in advance and training can be really critical and make or break a difference in an attack. >>That's a great point about the testing but also the communication that it really needs to be company wide. Everyone at every level needs to know how to react. Wendy, it's been so great having, >>Wait one last question. Sure. Do you have a favorite superhero growing up? >>Ooh, it's gotta be Wonder Woman. Yeah, >>Yeah, okay. Yeah, so cuz I'm always curious, there's not a lot of women in, in security in cyber. How'd you get into it? And many cyber pros like wanna save the world? >>Yeah, no, that's a great question. So I joined the Air Force, you know, I, I was a special agent doing computer crime investigations and that was a great job. And I learned about that from, we had an alumni day and all these alumni came in from the university and they were in flight suits and combat gear. And there was one woman who had long blonde flowing hair and a black suit and high heels and she was carrying a gun. What did she do? Because that's what I wanted do. >>Awesome. Love it. We >>Blonde >>Wonder Woman. >>Exactly. Wonder Woman. Wendy, it's been so great having you on the program. We, we will definitely be following unit 42 and all the great stuff that you guys are doing. Keep up the good >>Work. Thanks so much Lisa. Thank >>You. Day our pleasure. For our guest and Dave Valante, I'm Lisa Martin, live in Las Vegas at MGM Grand for Palo Alto Ignite, 22. You're watching the Cube, the leader in live enterprise and emerging tech coverage.
SUMMARY :
The Cube presents Ignite 22, brought to you by Palo Alto One of the things that they have is unit Have you had a, it's, have you had a little bit more of that this holiday season? A lot of smishing going on. Wendy Whitmore is here, the SVP One of the things that I saw that you said in your keynote this morning or I love that you already highlighted Smishing, And of course we only hear about the big ones. the data and then threaten to post it on these leak sites, you know, I mean, if you get compromised like that, you really So the, you know, infrastructure, the servers, the systems that they're using to conduct these attacks from immediately stand one up, say, you know, hey it's, it's like an Amazon, you know, if you've ever had to return a or not so difficult is it for you to identify? One of the interesting things that I think is occurring, and I highlighted this this morning, days as much, or you know, because those are expensive to build, And, and is that an example of living off the land or is that B BRC four sort of a homegrown for Red teamers that are, you know, legitimately doing good work, but not great So you guys are getting a very broad picture of today's threat landscape. at Palo Alto Networks in terms of resilience, a few things, you know, can increase the cost to go go elsewhere, right? And so what we've really been concerned with, with is, you know, And I think if there's any silver lining to an otherwise very awful situation, I was gonna ask you about this cause I think, you know, 10 or so years ago, there was a lot of talk about that, but the industry, And you know, I have to give a whole lot of credit and mention sisa, like the fact that during log four But did you notice in the last couple of years, making sure that, you know, we're keeping, you know, houses heated during the winter, is the obvious example, but there are many, many others, data sovereignty, you can't move the data. of regulation when it comes to breaches there, you know, has been a tendency in the past to Is there always gonna be some tension between, you know, competing, you know, Especially for something as critical as the example that you just And now you're seeing that expanding much more so, which I think is also positive. Last question for you as we are wrapping up time here. Well, it is now, it's not an easy task so I'm not gonna, you know, That's a great point about the testing but also the communication that it really needs to be company wide. Wait one last question. Yeah, How'd you get into it? So I joined the Air Force, you know, I, I was a special agent doing computer We Wendy, it's been so great having you on the program. For our guest and Dave Valante, I'm Lisa Martin, live in Las Vegas at MGM
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Anant Adya, & David Wilson, Infosys | AWS re:Invent 2022
(bright, upbeat music playing) >> Hello, Brilliant Cloud community and welcome back to AWS re:Invent, where we are live all day everyday from the show floor, here in Las Vegas, Nevada. I'm Savannah Peterson joined by my beautiful co-host, Lisa Martin here on theCUBE. Lisa, you're smiling, you're radiating, day three, you would think it was day one. How you doing? >> Amazing. I can't believe the energy that has been maintained >> It's been a theme. on this show floor, since Monday night at 4:00 pm. >> I know, and I kind of thought today we might see some folks trickling out. It is packed, as our guests and I were, we were all just talking about, right before the segment, almost too packed which is a really great sign for AWS. >> It is. We're hearing north of 55,000 people here. And of course, we only get a little snapshot of what's at the Venetian. >> Literally this corner, yeah. We don't get to see anything else around The Strip, that's going on, so it's massive. >> Yeah, it is very massive. I'm super excited. We've got two guests from Infosys with us on this last segment from this stage today. David and Anant, welcome to the show. How you doing? >> Awesome. >> You're both smiling and I am really excited. We have our first prop of the show, (David and Anant laughing) and it's a pretty flashy, sexy prop. Anant, what's going on here? >> Oh, so this is something that we are very proud of. Last year we won one award, which was very special for us because it was our first award with AWS, and that was, "The Industry Partner of The Year Award." And on the back of that, this year we won three awards and this is super awesome for us, because all of them are very special. One was in collaboration, second was in design, and third was in sustainability. So we are very proud, and we thank AWS, and it's a fantastic partnership. >> Yeah, congratulations. >> Anant: Yes. I mean that's huge. >> Yes, it's absolutely huge. And the second one is, we are the Launch Partner for MSK, which again is a very proud thing for us. So I think those are the two things that we wanted to talk about. >> How many awards are you going to win next year then? (all laughing) >> We want to target more than three. (Savannah chuckles) >> Keep it going up. >> Probably five, right? >> So it's the odd numbers, one, three, five, seven, ten. Yeah. Yeah. Yeah. >> Savannah: There you go. >> I think we got that question last year and we said we'd get two, and we ended up over-delivering with three, so who knows? >> Hey, nothing wrong with setting the bar low and clearing it. And I mean, not setting it low, setting it with one and clearing it with three is pretty fantastic. We talk about it as an ego thing sometimes with awards and it feels great for internal culture, but David, what does it mean on the partnership side to win awards like that? >> So what's really important for us with our partners is to make sure that we're achieving their goals, and when their goals are achieved in our partnership it's just the byproduct that we're achieving our own with our clients. The awards are a great representation of that to see, you know, again, being recognized in three different categories really shows that we've had success with AWS, and in turn, you know, Anant and I can attest to it. We've been very successful at the partnership on our side. >> Yeah, and I bet it's really exciting for the team. Just speaking for Energy (indistinct) >> And there's celebration, you know, there's been a few cocktails being raised... >> Has there? In Las Vegas? >> David: I know. Cocktails? >> Lisa Martin: Shocking! I'm shocked! >> Lisa Martin: I know! (all laughing) I wouldn't mind one right now to be really, really honest. Let's dig into the product a little bit. Infosys Cobalt. What's the scoop, Anant? >> Yeah, so first of all, we were the first ones to actually launch a Cloud brand called Cobalt, right? We were the first ones in the world. In fact, one of our competitor followed us soon after. So essentially what we did was we brought all our Cloud offerings into one brand called Cobalt. It becomes very clear to our customers on what our proposition is. It is very consistent to the market in terms of what our narrative is. And it's a little easy for our customers to understand what we bring to the table. So Cobalt is not one product or what one platform it's a set of services, solutions and platforms that we bring to accelerate customer's journey where they're leveraging Cloud. So that's what Cobalt is. >> Awesome, everyone wants to do everything faster. >> Yes. >> Lisa Martin: Yeah. >> And the booth was packed. I walked by earlier, it was absolutely buzzing. >> Yes. >> Yeah. Nobody wants to do, you know, wants less data slower. >> Anant: Yes. (Savannah laughs) >> It's always more faster. >> Anant: More faster. And we're living in this explosion unlike anything this swarm of data unlike anything that we've ever seen before. Every company, regardless of industry has to be a data company. >> Anant: Yes. But they have to be able to work with the right partners to extract, to first of all harness all that data, extract insights in real time, because of course on the consumer side we're not patient anymore. >> Anant: Yes. We expect a personalized, realtime, custom experience. >> Anant: Absolutely. >> How do you work with AWS to help deliver that and how do the partners help deliver that as well? >> Well I'll start with on the partner side of it. You walk through the hallways here or down the aisles you see partners like MongoDB, Snowflake, Databricks and such, they're all attesting their commitment and their strong partnership with AWS, and coincidentally they're also very good partners of our own. And as a result... >> Savannah: One big happy family here at AWS when you met. >> And this is something that I'm calling, coining the phrase sub-ecosystems. These are partnerships where one is successful with each other, and then the three come together, and we go together with an integrated solution. And it's really taking off. It's something that's really powerful. The fun thing about re:Invent here is isn't just that we're having amazing discussions with our clients and AWS, but we're also having with the other partners here about how we can all work together so... And data analytics is a big one, security is another hot one-- >> Lisa Martin: Security is huge. >> Savannah: Yeah. Cost optimization from the start. >> Absolutely. And Ruba was saying this, right? Ruba said, like she was giving example of a marathoner. Marathon is not a single man or a single woman sport, right? So similarly Cloud journey is a team's, sort of you know, team journey, so that's why partners play a big role in that and that's exactly what we are trying to do. >> So you guys get to see a lot of different companies across a lot of different industries. We're living in very interesting times, how do you see the Cloud evolving? >> Oh, yeah. So what we did when we launched Cobalt in 2020 we have now evolved our story. We call it Cobalt 2.0. And essentially what we wanted to do was to focus on industry Clouds. So it's not just about taking a workload and moving it from point A to point B or moving data to Cloud or getting out of data centers, but it's also being very specific to the industry that this specific customer belongs to, right? So for example, if we go to banking they would say we want to better our security posture. If we go to a retailer they want to basically have smart stores. If we go to a manufacturing customer they want to have a smart factory. So we want to make sure that there are specific industry blueprints and specific reference architectures that we bring and start delivering outcomes. So we call it something called... >> Savannah: I know you're hot on business outcomes. >> Yes. >> Savannah: Yes. So we call it something called the link of life forces. So there are six technologies; Cloud, Data, Edge, IOT, 5G, and AI. They will come together to deliver business outcomes. So that's where we are heading with Cobalt 2.0, And that's essentially what we want to do with our customers. >> Savannah: It's a lot to think about. >> Yes. >> David: Yes. >> And, yeah, go for it David. >> I was just saying from a partnering perspective, you know prior to Cloud, we were talking about transactional type businesses where if you ask a technology company who their partner is its generally a reseller where they're just basically taking one product and selling it to their client. What's happened with cloud now it's not about the transaction upfront it's about the actual, you know, the consumption of the technology and the bringing together all of these to form an outcome, it changes the model dramatically, and quite honestly, the global system integrators like Infosys are in great position because we can pull that together to the benefit of our partners, put our own secret sauce around it and take these solutions to market and drive consumption because that's what the Cloud's all about. >> Right. Well, how are you helping customers really treat Cloud as a strategic focus? You know we often hear companies talk about we're Cloud first. Well not everything belongs in the Cloud. So then we hear companies start talking about being Cloud smart. >> Anant: Yes. How are you helping, and so we'll go with that. How are you helping enterprises really become Cloud smart and where is the partner angle? So we'll start with you and then we'll bring the partner angle in. >> Oh yeah, big time. I think one of the things that we have been educating our customers is Cloud is not about cost takeout. So Cloud is about innovation, Cloud is about growth. And I'll give two examples. One of the beauty products companies they wanted to set up their shop in US and they said that, you know, "we don't have time to basically buy the infrastructure, implement an ERP platform, and you know, or roll it out, test it and go into production. We don't have so much time. Time to market is very important for us." And they embarked on the Cloud journey. So expanding into new market, Cloud can play a big role. That is one of the ways to expand and you know, grow your business. Similarly, there is another company that they wanted to go into retail banking, right? And they didn't have years to launch a product. So they actually use AWS and it's a joint Infosys and AWS customer. A pretty big bank. They launched retail banking and they did it in less than six months. So I think these are some of the examples of cloud not being cost takeout but it's about innovation and growth. So that's what we are trying to tell customers. >> Savannah: Big impacts. >> Big impact. Yes, absolutely. >> And that's where the Cobalt assets come into play as well. You know, as Anant mentioned, we have literally thousands of these industries specific and they're derived in a lot of cases in partnership with the companies you see down the aisles here, and AWS. And it accelerates the deployments and ensures a successful adoption, more so than before. You know, we have clients that are coming to us now that used to buy, run their own procurement. You know they would have... Literally there was one bank that came to us with a over a hundred products >> The amount of work. I'm just seeing it... >> A list of a hundred products. Some they bought directly from a vendor, some they went through a distributor, some they went through a reseller and such, >> Savannah: It's so ad-hoc. And they're looking at this in a completely different way and they're looking to rationalize those technologies, again, look for companies that will contract for a business outcome and leverage the cloud and get to that next era, and it's a fun time. We're really excited. >> I can imagine you're really a part of the transformation process for a lot of these companies. >> Anant: Absolutely. Anant when we were chatting before we went live you talked about your passion for business outcomes. Can you give us a couple examples of customers or business outcomes that really get you and the team excited? Same thing to you David, after. >> Well, absolutely. Even our contractual structures are now moving into business outcomes. So we are getting paid by the outcomes that we are delivering, right? So, one of the insurance customers that we have we actually get paid by the number of claims that we process, right? Similarly there is a healthcare customer where we actually get paid by the number of customers that we cater to from a Medicare and Medicaid standpoint, right? >> Savannah: Tangible results processed and projected-- >> Successful process of claims. >> Interesting. >> Anant: Exactly. >> Yeah. (indistinct) reality. >> Yeah, reality, (chuckles) What a novel idea. >> Yeah. (Savannah and Lisa chuckle) >> One of the great examples you hear about airplane engines now that the model is you don't buy the engine, you basically pay for the hours that it's used, and the maintenance and the downtime, so that you take the risk away. You know, you put that in the context of the traditional business. You're taking away the risk of owning the individual asset, the maintenance, any of the issues, the bug fixes. And again, you're partnering with a company like Infosys, we'll take on that based upon our knowledge and based upon our vast experience we can confidently contract in that way that, you know, years ago that wasn't possible. >> Savannah: It's kind of a sharing economy at scale style. >> David: Exactly. >> Anant: Absolutely. >> Yeah, which is really exciting. So we have a new challenge here on theCUBE this year at re:Invent. We are looking for your 32nd Instagram real sizzle soundbite. Your hot take, your thought leadership on the biggest theme or most important thing coming out of this year's show. David, we'll start with you. We've been starting with Anant, so I'm going to go to you. We're making eye contact right now so you're in the hot seat. (all laugh) >> Well, I think there was a lot of time given to sustainability on the stage this week, and I think that, you know, every CEO that we talk to is bringing that up as a major priority and that's a very important element for us as a company and as a service provider. >> Savannah: I mean, you're obviously award winning in the sustainability department. >> Exactly. Nice little plug there. >> Yeah. >> You know, and I think the other things that have come up we saw a lot about data analytics this week. You know, I think new offerings from AWS but also new partnerships that we're going to take advantage of. And again, security has been a hot topic. >> Absolutely. Anant, what's your hot take? >> Yeah. I think one very exciting thing for partners like us is the re-imagining that is being done by Ruba for the partners, right? The AWS marketplace. I think that is a big, big thing that I took out. Of course, sustainability is huge. Like Adam said, the fastest way to become sustainable is to move to Cloud, right? So rather than overthinking and over-engineering this whole topic just take your workloads and move it to Cloud and you'll be sustainable, right? So I think that's the second one. And third is of course cybersecurity. Zscaler, Palo Alto, CrowdStrike, these are some of the big companies that are at the event here, and we have been partnering with them. Many more. I'm just calling out three names, but many more. I think cybersecurity is the next one. So I think these are three on top of my mind. >> Just a few things you casually think about. That was great. Great responses from both of you Anant, David, such a pleasure to have you both with us. We hope to have you back again. You're doing such exciting things. I'm sure that everything we talked about is going to be a hot topic for many years to come as people navigate the future as well as continue their business transformations. It is always a joy to sit next to you on stage my dear. >> Likewise. And thank all of you, wherever you're tuning in from, for joining us here at AWS re:Invent live from Las Vegas, Nevada. With Lisa Martin, I'm Savannah Peterson, and for the last time today, this is theCUBE, the leader in high tech coverage. (bright, upbeat music playing)
SUMMARY :
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Anant Adya, Infosys Cobalt & David Wilson, Infosys
>>Hello, brilliant cloud community and welcome back to AWS Reinvent, where we are live all day every day. From the show floor here in Las Vegas, Nevada. I'm Savannah Peterson, joined by my beautiful cohost Lisa Martin here on the cube. Lisa, you're smiling. You're radiating Day three. You would think it was day one. How you doing? >>Amazing. I can't believe the energy that has been maintained omni show floor since Monday night at 4:00 PM >>I know. And I, I kind of thought today we might see some folks trickling out. It is packed as our, as our guests and I were, we were all just talking about right before the segment, almost two packed, which is a really great sign for aws. It is. We're >>Hearing worth of 55,000 people here. And of course we only get a, a little snapshot of which literally >>This corner, >>We don't get to see anything else around the strip that's going on. So it's massive. Yeah, >>It is a very massive, I'm super excited. We've got two guests from Infosys with us on this last segment from this stage today. David and Anant, welcome to the show. How you doing? >>Awesome. >>You're both smiling and I am really excited. We have our first prop of the show and it's a pretty flashy, sexy prop. Anant, what's going on here? >>Oh, so this is something that we are very proud of. Last year we won one award, which was very special for us because it was our first award with aws and that was the industry partner of the year award. And on the back of that, this year we won three awards. And this is super awesome for us because all of them are very special. One was in collaboration, second was in design, and third was in sustainability. So we are very proud and we thank AWS and it's a fantastic partnership. Yeah. And >>Congratulations. Yes. I mean that's >>Huge. Yes, it's absolutely huge. And the second one is we are the launch partner for msk, which again is a very proud thing for us. So I think those are the two things that we wanted to talk about. >>How many awards are you gonna win next year then? >>Do you want to target more than three? >>So we keep going up probably fine, >>Right? I >>Love, >>That's the odd numbers. 1, 3, 5, 7, 10. There you go. >>Yeah, >>I think you, we got that question last year and we said we get two and we ended up overdelivering with three. So who >>Knows? Hey, nothing. Nothing wrong with the setting the bar low and clearing it and I mean, not setting it low, setting it with one and clearing it with three is pretty fantastic. Yes, yes. We talk about it as an ego thing sometimes with awards and it feels great for internal culture. But David, what does it mean on the partnership side to win awards like that? So >>What's really important for us with our partners is to make sure that we're achieving their goals and when, when their goals are achieved in our partnership, it's just the byproduct that we're achieving our own with our clients. The awards are a great representation of that to see, you know, again, being recognized three in three different categories really shows that we've had success with AWS and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on our side. >>Yeah. And I bet it's really exciting for the team. Just speaking for energy, are your >>Team sponsor? Absolutely. There's celebration, you know, there's been a few cocktails being raised >>In Las Vegas >>Cocktail. Oh, >>I wouldn't mind one right now to be really be really honest. Let's dig into the, into the product a little bit. Infosys Cobalt, what's the scooping on? >>Yeah, so first of all, we were the first ones to actually launch a cloud brand called Cobalt. Right? We are the first ones in the world. In fact, one of our competitor followed us soon after. So essentially what we did was we brought all our cloud offerings into one brand called Cobalt. It becomes very clear to our customers on what our proposition is. It is very consistent to the market in terms of what our narrative is. And it's little easy for our customers to understand what we bring to the table. So is not one product or one platform. It's a set of services, solutions and platforms that we bring to accelerate customers journey where they're leveraging cloud. So that's what Cobalt is. >>Awesome. Everyone wants to do everything faster. Yes. And Booth was packed. I walked by earlier, it was absolutely buzzing. Yes. >>Yeah. Nobody wants to do it, you know, wants less data slower. Yes. Always more faster. More faster. And we're living in this explosion unlike anything, this swarm of data, unlike anything that we've ever seen before. Yes. Every company, regardless of industry, has to be a data company. Yes. But they have to be able to work with the right partners. Absolutely. To extract, to first of all, harness all that data. Yes. Extract insights in real time. Yes. Because of course, on the consumer side, we're not patient anymore. Yes. We expect a personalized, real time custom experience. Absolutely. How do you work with AWS to help deliver that and how do the partners help deliver that as well? >>Well, I'll start with on the partner side of it. You walk through the hallways here or down the aisles, you see partners like MongoDB, snowflake, data Bricks and and such. They're all attest their commitment and their strong partnership with aws. And coincidentally, they're also very good partners of our own. And as a result, what >>Big happy family here at AWS when you >>Met? Yes, and this, this is something that I'm, I'm calling coining the phrase sub ecosystems. These are partnerships where one is successful with each other and then the three come together and we go together with an integrated solution. And it's really taking off. It's something that's really powerful. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions with our clients and aws, but we're also having it with the other partners here about how we can all work together. So, and data analytics is a big one. Security is another hot one. This is huge. >>Yeah. Optimization. >>The absolutely. And I, and Ruba was saying this, right? Ruba said like she was giving example of a marathon or Marathon is not a single man or a single woman sport. Right? So similarly cloud journey is a team's sort of, you know, team journey. Yeah. So that's why partners play a big role in that and that's exactly what we are trying to do. >>So you guys get to see a lot of different companies across a lot of different industries. We've, we're living in very interesting times. How do you see the cloud evolving? >>Oh yeah. So, so what we did when we launched Cobalt in 2020, we have now evolved our story, we call it Cobalt 2.0. And essentially what we want to do was to focus on industry clouds. So it's not just about taking a workload and doing it from point A to point B or moving data to cloud or getting out of data centers, but also being very specific to the industry that this specific customer belongs to. Right? So for example, if you go to banking, they would say, we want to better our security posture. If you go to a retailer, they want to basically have smart stores. If we go to a manufacturing customer, they want to have a smart factory. So we want to make sure that there are specific industry blueprints and specific reference architectures that we bring and start delivering outcomes. So we have, we call it something called, >>I know you're hot on business outcomes. Yes, yes. >>So we call it something called the link of life forces. So there are six technologies, cloud, data Edge, iot, 5g, and ai. They will come together to deliver business outcomes. So that's where we are heading with Cobalt 2.0. And that's essentially what we want to do with our customers. >>That's a lot to think about. Yes. And yeah, go for it. >>David. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional type businesses where if you ask a technology company who their partner is, is generally a reseller where they're just basically taking one product and selling it to their, their client. What's happened with cloud now, it's not about the transaction up front, it's about the, the actual, you know, the consumption of the technology and the bringing together all of these to form an outcome. It changes the model dramatically. And, and quite honestly, you know, the global system integrators like emphasis are in a great position cuz we can pull that together to the benefit our of our partners put our own secret sauce around it and take these solutions to market and drive consumption. Cuz that's what the cloud's all about. >>Absolutely. Right. How are you helping customers really treat cloud as a strategic focus? You know, we, we often hear companies talk about we're we're cloud first. Well, not everything belongs in the cloud. So then we hear companies start talking about being cloud smart. Yes. How are you helping? And so we'll go with that. How are you helping enterprises really become cloud smart and where is the partner angle? So we'll start with you and then we'll bring the partner angle in. >>Sure. Oh yeah, big time. I think one of the things that we have been educating our customers is cloud is not about cost takeout. So cloud is about innovation, cloud is about growth. And I'll give two examples. One of one of the beauty products companies, they wanted to set up their shop in us and they said that, you know, we don't have time to basically buy the infrastructure, implement an er p platform and you know, or roll it out, test it, and go into production. We don't have so much time, time to market is very important for us. And they embarked on the cloud journey. So expanding into new market cloud can play a big role. That is one of the ways to expand and, you know, grow your business. Similarly, there is another company that they, they wanted to get into retail banking, right? And they didn't have years to launch a product. So they actually use AWS and it's a joint infos and AWS customer, a pretty big bank. They launched into, they launched retail banking and they did it in less than six months. So I think these are some of the examples of, wow, it's Snap Cloud not being cost takeout, but it's about innovation and growth. So that's what we are trying to tell >>Customers. Big impacts, big impact. >>Absolutely. And that's where the, the Cobalt assets come into play as well. We, you know, as as not mentioned, we have literally thousand of these industries specific, and they're derived in, in a lot of cases in, in, in partnership with the, the companies you see down the, the aisles here and, and aws. And it accelerates the, the, the deployments and ensures a accessible adoption more so than before. You know, we, we have clients that are coming to us now that used to buy, run their own procurement. You know, they, they would have literally, there was one bank that came to us with a over a hundred, >>The amount of work. Yeah. >>A list of a hundred products. Some they bought directly from a, a vendor, some they went through a distributor, something went through a, a seller and such. And they're, they're, now they're looking at this in a completely different way. And they're looking to rationalize those, those technologies, again, look for companies that will contract for a business outcome and leverage the cloud and get to that next era. And it's, it's a, it's a fun time. We're really excited. >>I can imagine you, you're really a part of the transformation process for a lot of these companies. Absolutely. And when we were chatting before we went live, you talked about your passion for business outcomes. Can you give us a couple examples of customers or business outcomes that really get you and the team excited? Same thing to you, David, after. Yeah, >>Well, absolutely. Even our contractual structures are now moving into business outcomes. So we are getting paid by the outcomes that we are delivering, right? So one of the insurance customers that we have, we actually get paid by the number of claims that we process, right? Similarly, there is a healthcare customer where we actually get paid by the number of customers that we cater to from a Medicare and Medicaid standpoint, right? >>Tangible results versus >>Projected forecast. Successful process of >>Claims. That's interesting. Exactly. Yeah. I love reality. Yeah, reality. What a novel idea. Yeah. >>One of the great examples you hear about airplane engines now that the model is you don't buy the engine. You basically pay for the hours that it's used and the maintenance and the downtime so that they, you take the risk away. You know, you put that in the context of a traditional business, you're taking away the risk of owning the individual asset, the maintenance, any, any of the issues, the bug fixes. And again, you're, you're partnering with a company like Emphasis will take on that based upon our knowledge and based upon our vast experience, we can confidently contract in that way that, you know, years ago that wasn't possible. >>It's kind of a sharing economy at scale style. >>Exactly. Absolutely. >>Yeah. Which is really exciting. So we have a new challenge here on the cube this year at ve We are looking for your 32nd Instagram real sizzle sound bite, your hot take your thought leadership on the, the biggest theme or most important thing coming out of this year's show. David, we'll start with you. We've been starting with it on, I'm to go to you. We're making eye contact right now, so you're in the hot seat. >>Well, let's, I I think there's a lot of time given to sustainability on the stage this week, and I think that, you know, every, every CEO that we talk to is bringing that up as a major priority and that's a very important element for us as a company and as a service >>Provider. I mean, you're obviously award-winning and the sustainability department. Exactly. >>Yes. Nice little plug there. You know, and I, I think the other things that have come up, we saw a lot about data analytics this week. You know, I think new offerings from aws, but also new partnerships that we're gonna take advantage of. And, and again, security has been a hot topic. >>Absolutely. And not, what's your hot take? >>Yeah. I think one, one very exciting thing for partners like us is the, the reimagining that is being done by rhu for the partners, right? The AWS marketplace. I think that is a big, big thing that I took out. Of course, sustainability is huge. Like Adam said, the fastest way to become sustainable is to move to cloud, right? So rather than overthinking and over-engineering this whole topic, just take your workloads and move it to cloud and you'll be sustainable. Right. So I think that's the second one. And third is of course cyber security. Zscaler, Palo Alto, CrowdStrike. These are some of the big companies that are at the event here. And we have been partnering with them many more. I'm just calling out three names, but many more. I think cyber security is the next one. So I think these are three on top of my mind. >>Just, just a few things you casually think about. That was great, great responses from both of you and David, such a pleasure to have you both with us. We hope to have you back again. You're doing such exciting things. I'm sure that everything we talked about is gonna be a hot topic for many years to come as, as people navigate the future, as well as continue their business transformations. It is always a joy to sit next to you on stage. Likewise. Thank you. And thank all of you wherever you're tuning in from. For joining us here at AWS Reinvent Live from Las Vegas, Nevada, with Lisa Martin. I'm Savannah Peterson. And for the last time today, this is the cube, the leader in high tech coverage.
SUMMARY :
How you doing? I can't believe the energy that has been maintained omni It is packed as our, And of course we only get a, a little snapshot of which literally So it's massive. How you doing? prop of the show and it's a pretty flashy, So we are very proud and we thank AWS and it's And the second one is we are the launch partner for msk, There you go. So who So and in turn, you know, know and not, I can attest to it, we've been very successful with the partnership on Just speaking for energy, are your There's celebration, you know, there's been a few cocktails being raised Oh, I wouldn't mind one right now to be really be really honest. So is not one product or one platform. And Booth was packed. How do you work with AWS to help deliver that and how do the partners help you see partners like MongoDB, snowflake, data Bricks and and such. The, the fun thing about, you know, reinvent here is it's just that we're having amazing discussions is a team's sort of, you know, team journey. So you guys get to see a lot of different companies across a lot of different industries. So for example, if you go to banking, they would say, I know you're hot on business outcomes. So that's where we are heading with Cobalt 2.0. And yeah, go for it. I just say from a partnering perspective, you know, prior to cloud we were talking about transactional So we'll start with you and then we'll bring the partner angle in. to expand and, you know, grow your business. Big impacts, big impact. the companies you see down the, the aisles here and, and aws. The amount of work. and leverage the cloud and get to that next era. And when we were chatting before we went live, you talked about your passion for business outcomes. So we are getting paid by the outcomes that we are delivering, right? I love reality. One of the great examples you hear about airplane engines now that the Absolutely. So we have a new challenge here on the cube this year at ve We I mean, you're obviously award-winning and the sustainability department. You know, and I, I think the other things that have come up, And not, what's your hot take? And we have been partnering with them many It is always a joy to sit next to you on stage.
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Howard Hu, NASA | Amazon re:MARS 2022
>>We're here live in Las Vegas with a cubes coverage of Amazon re Mars. It's a reinvent re Mars reinforced. The big three shows called the res. This is Mars machine learning, automation, robotic and space. It's a program about the future it and the future innovation around industrial cloud scale climate change the moon, a lot of great topics, really connecting all the dots together here in Las Vegas with Amazon re Mars I'm John ER, host of the cube. Our first guest is Howard Hughes program manager, necess Ryan program. Howard is involved with all the action and space and the moon project, which we'll get into Howard. Thanks for coming on the cube. >>Well, Hey, thanks for having me here this morning. Appreciate you guys inviting me here. >>So this show is not obvious to the normal tech observer, the insiders in, in the industry. It's the confluence of a lot of things coming together. It's gonna be obvious very soon because the stuff they're showing here is pretty impressive. It's motivating, it's positive and it's a force for change in good. All of it coming together, space, machine learning, robotics, industrial, you have one of the coolest areas, the space what's going on with your Orion program. You guys got the big moon project statement to >>Explain. Well, let me tell you, I'll start with Orion. Orion is our next human space craft. That's gonna take humans beyond low earth orbit and we're part of the broader Artis campaign. So Artis is our plan, our NASA plan to return the first person of color, first woman, back to the moon. And we're very excited to do that. We have several missions that I could talk to you about starting with in a very few months, Artis one. So Artis one is going to fly on the space launch system, which is gonna be the biggest rocket we call the mega rocket has been built since the Saturn five on top of the SLS is the Ryan spacecraft and that Ryan spacecraft houses four crew members for up to 21 days in deep space. And we'll have an unru test in a few months launch on the S SLS. And Orion's gonna go around the moon for up to 40 days on Aus two, we will have the first test of the humans on board Orion. So four people will fly on Aus two. We will also circle the moon for about 10 to 12 days. And then our third mission will be our landing. >>So the moon is back in play, obviously it's close to the earth. So it's a short flight, relatively speaking the Mars a little bit further out. I'll see everyone as know what's going on in Mars. A lot of people are interested in Mars. Moon's closer. Yes, but there's also new things going on around discovery. Can you share the big story around why the moon what's? Why is the moon so important and why is everyone so excited about it? >>Yeah. You, you know, you know, coming to this conference and talking about sustainability, you know, I mean it is exploration is I think ingrained in our DNA, but it's more than just exploration is about, you know, projecting human presence beyond our earth. And these are the stepping stones. You know, we talk about Amazon talked about day one, and I think about, we are on those very early days where we're building the infrastructure Ryans of transportation infrastructure, and we're gonna build infrastructure on the moon to learn how to live on a surface and how to utilize the assets. And then that's very important because you know, it's very expensive to carry fuel, to carry water and all the necessities that you need to survive as a human being and outer space. If you can generate that on the surface or on the planet you go to, and this is a perfect way to do it because it's very in your backyard, as I told you earlier. So for future mission, when you want to go to Mars, you're nine months out, you really wanna make sure you have the technologies and you're able to utilize those technologies robustly and in a sustainable way. >>Yeah, we were talking before you came on, came camera camping in your backyard is a good practice round. Before you go out into the, to the wilderness, this is kind of what's going on here, but there's also the discovery angle. I mean, I just see so much science going on there. So if you can get to the moon, get a base camp there, get set up, then things could come out of that. What are some of the things that you guys are talking about that you see as possible exploration upside? >>Yeah. Well, several things. One is power generation recently. We just released some contracts that from vision power, so long, sustainable power capability is very, very important. You know, the other technologies that you need utilize is regenerative, you know, air, water, things that are, you need for that, but then there's a science aspect of it, which is, you know, we're going to the south pole where we think there's a lot of water potentially, or, or available water that we can extract and utilize that to generate fuel. So liquid hydrogen liquid oxygen is one of the areas that are very interesting. And of course, lunar minerals are very exciting, very interesting to bring and, and, and be able to mine potentially in the future, depending on what is there. >>Well, a lot of cool stuff happening. What's your take on this show here, obviously NASA's reputation as innovators and deep technologists, you know, big moonshot missions, pun intended here. You got a lot of other explorations. What's this show bring together, share your perspective because I think the story here to me is you got walkout retail, like the Amazon technology, you got Watson dynamics, the dog, everyone loves that's walking on. Then you got supply chain, robotics, machine learning, and space. It all points to one thing, innovation around industrial. I think what, what, what's your, what's your, what's your take? >>You know, I think one of the things is, is, you know, normally we are innovating in a, in our aerospace industry. You know, I think there's so much to learn from innovation across all these areas you described and trying to pull some of that into the spacecraft. You know, when, when you're a human being sitting in spacecraft is more than just flying the spacecraft. You know, you have interaction with displays, you have a lot of technologies that you normally would want to interact with on the ground that you could apply in space to help you and make your tasks easier. And I think those are things that are really important as we look across, you know, the whole entire innovative infrastructure that I see here in this show, how can we extract some that and apply it in the space program? I think there is a very significant leveraging that you could do off of that. >>What are some of the look at what's going on in donors? What are some of the cool people who aren't following the day to day? Anything? >>Well, well, certainly, you know, the Artman's mission Artis campaign is one of the, the, the coolest things I could think of. That's why I came into, you know, I think wrapping around that where we are not only just going to a destination, but we're exploring, and we're trying to establish a very clear, long term presence that will allow us to engage. What I think is the next step, which is science, you know, and science and the, and the things that can, can come out of that in terms of scientific discoveries. And I think the cool, coolest thing would be, Hey, could we take the things that we are in the labs and the innovation relative to power generation, relative to energy development of energy technologies, robotics, to utilize, to help explore the surface. And of course the science that comes out of just naturally, when you go somewhere, you don't know what to expect. And I think that's what the exciting thing. And for NASA, we're putting a program, an infrastructure around that. I think that's really exciting. Of course, the other parts of NASA is science. Yeah. And so the partnering those two pieces together to accomplish a very important mission for everybody on planet earth is, is really important. >>And also it's a curiosity. People are being curious about what's going on now in space, cuz the costs are down and you got universities here and you got the, of robotics and industrial. This is gonna provide a, a new ground for education, younger, younger generation coming up. What would you share to teachers and potential students, people who wanna learn what's different about now than the old generation and what's the same, what what's the same and what's new. What's how does someone get their arms around this, their mind around it? Where can they jump in? This is gonna open up the aperture for, for, for talent. I mean with all the technology, it's not one dimensional. >>Yeah. I think what is still true is core sciences, math, you know, engineering, the hard science, chemistry, biology. I mean, I think those are really also very important, but what we're we're getting today is the amount of collaboration we're able to do against organically. And I think the innovation that's driven by a lot of this collaboration where you have these tools and your ability to engage and then you're able to, to get, I would say the best out of people in lots of different areas. And that's what I think one of the things we're learning at NASA is, you know, we have a broad spectrum of people that come to work for us and we're pulling that. And now we're coming to these kinds of things where we're kind getting even more innovation ideas and partnerships so that we are not just off on our own thinking about the problem we're branching out and allowing a lot of other people to help us solve the problems that >>We need. You know, I've noticed with space force too. I had the same kind of conversations around those with those guys as well. Collaboration and public private partnerships are huge. You've seen a lot more kind of cross pollination of funding, col technology software. I mean, how do you do break, fix and space at software, right? So you gotta have, I mean, it's gotta work. So you got security challenges. Yeah. This is a new frontier. It is the cybersecurity, the usability, the operationalizing for humans, not just, you know, put atypical, you know, scientists and, and, and astronauts who are, you know, in peak shape, we're talking about humans. Yeah. What's the big problem to solve? Is it security? Is it, what, what would you say the big challenges >>Are? Yeah. You know, I think information and access to information and how we interact with information is probably our biggest challenge because we have very limited space in terms of not only mass, but just volume. Yeah. You know, you want to reserve the space for the people and they, they need to, you know, you want maximize your space that you're having in spacecraft. And so I think having access to information, being able to, to utilize information and quickly access systems so you can solve problems cuz you don't know when you're in deep space, you're several months out to Mars, what problems you might encounter and what kind of systems and access to information you need to help you solve the problems. You know, both, both, both from a just unplanned kind of contingencies or even planned contingencies where you wanna make sure you have that information to do it. So information is gonna be very vital as we go out into deep >>Space and the infrastructure's changed. How has the infrastructure changed in terms of support services? I mean see, in the United States, just the growth of a aerospace you mentioned earlier is, is just phenomenal. You've got smaller, faster, cheaper equipment density, it solved the technology. Where's there gonna be the, the big game changing move movement. Where do you see it go? Is it AIST three? It kind of kicks in AIST ones, obviously the first one unmanned one. But where do in your mind, do you see key milestones that are gonna be super important to >>Watch? I think, I think, I think, you know, we've already, you know, pushed the boundaries of what we, we are, you know, in terms of applying our aerospace technologies for AIST one and certainly two, we've got those in, in work already. And so we've got that those vehicles already in work and built yeah. One already at the, at the Kennedy space center ready for launch, but starting with three because you have a lot more interaction, you gotta take the crew down with a Lander, a human landing system. You gotta build rovers. You've gotta build a, a capability which they could explore. So starting with three and then four we're building the gateway gateways orbiting platform around the moon. So for all future missions after Rist three, we're gonna take Aion to the gateway. The crew gets into the orbiting platform. They get on a human landing system and they go down. >>So all that interaction, all that infrastructure and all the support equipment you need, not only in the orbit of the moon, but also down the ground is gonna drive a lot of innovation. You're gonna have to realize, oh, Hey, I needed this. Now I need to figure out how to get something there. You know? And, and how much of the robotics and how much AI you need will be very interesting because you'll need these assistance to help you do your daily routine or lessen your daily routine. So you can focus on the science and you can focus on doing the advancing those technologies that you're gonna >>Need. And you gotta have the infrastructure. It's like a road. Yeah. You know, you wanna go pop down to the moon, you just pop down, it's already built. It's ready for you. Yep. Come back up. So just ease of use from a deployment standpoint is, >>And, and the infrastructure, the things that you're gonna need, you know, what is a have gonna look like? What are you gonna need in a habitat? You know, are, are you gonna be able to have the power that you're gonna have? How many station power stations are you gonna need? Right. So all these things are gonna be really, things are gonna be driven by what you need to do the mission. And that drives, I think a lot of innovation, you know, it's very much like the end goal. What are you trying to solve? And then you go, okay, here's what I need to solve to build things, to solve that >>Problem. There's so many things involved in the mission. I can imagine. Safety's huge. Number one, gotta be up safe. Yep. Space is dangerous game. Yes. Yeah. It's not pleasant there. Not for the faint of heart. As you say, >>It's not for the faint >>Heart. That's correct. What's the big safety concerns obviously besides blowing up and oxygen and water and the basic needs. >>I think, I think, you know, I think you, you said it very well, you know, it is not for the faint of heart. We try to minimize risk. You know, asset is one of the big, you're sitting under 8.8 million pounds of thrust on the launch vehicle. So it is going very fast and you're flying and you, and, and it's it's light cuz we got solid rocket motors too as well. Once they're lit. They're lit. Yeah. So we have a escape system on Orion that allows a crew to be safe. And of course we build in redundancy. That's the other thing I think that will drive innovation. You know, you build redundancy in the system, but you also think about the kind of issues that you would run into potentially from a safety perspective, you know, how you gonna get outta situation if you get hit by a meteor, right? Right. You, you, you are going through the band, Ellen belt, you have radiation. So you know, some of these things that are harsh on your vehicle and on, on the human side of this shop too. And so when you have to do these things, you have to think about what are you gonna protect for and how do you go protect for that? And we have to find innovations for >>That. Yeah. And it's also gonna be a really exciting air for engineering work. And you mentioned the data, data's huge simulations, running scenarios. This is where the AI comes in. And that seems to me where the dots connect from me when you start thinking about how to have, how to run those simulations, to identify what's possible. >>I think that's a great point, you know, because we have all this computing capability and because we can run simulations and because we can collect data, we have terabytes of data, but it's very challenging for humans to analyze at that level. So AI is one of the things we're looking at, which is trying to systematically have a process by which data is called through so that the engineering mind is only looking at the things and focus on things that are problematic. So we repeat tests, every flight, you don't have to look at all the terabytes of data of each test. You have a computer AI do that. And you allow yourself to look at just the pieces that don't look right, have anomalies in the data. Then you're going to do that digging, right. That's where the power of those kinds of technologies can really help us because we have that capability to do a lot of computing. >>And I think that's why this show to me is important because it, it, it shows for the first time, at least from my coverage of the industry where technology's not the bottleneck anymore, it's human mind. And we wanna live in a peaceful world with climate. We wanna have the earth around for a while. So climate change was a huge topic yesterday and how the force for good, what could come outta the moon shots is to, is to help for earth. >>Yeah. >>Yeah. Better understanding there all good. What's your take on the show. If you had to summarize this show, re Mars from the NASA perspective. So you, the essence space, what's the what's going on here? What's the big, big story. >>Yeah. For, for me, I think it's eyeopening in terms of how much innovation is happening across a spectrum of areas. And I look at various things like bossy, scientific robots that the dog that's walking around. I mean to think, you know, people are applying it in different ways and then those applications in a lot of ways are very similar to what we need for exploration going forward. And how do you apply some of these technologies to the space program and how do we leverage that? How do we leverage that innovation and how we take the innovations already happening organically for other reasons and how would those help us solve those problems that we're gonna encounter going forward as we try to live on another planet? >>Well, congratulations on a great assignment. You got a great job. I do super fun. I love being an observer and I love space. Love how at the innovations there. And plus space space is cool. I mean, how many millions of live views do you see? Everyone's stopping work to watch SpaceX land and NASA do their work. It's just, it's bringing back the tech vibe. You know what I'm saying? It's just, it's just, things are going you a good tailwind. Yeah. >>Congratulations. Thank you very much. >>Appreciate it on the, okay. This cube coverage. I'm John fur. You're here for the cube here. Live in Las Vegas back at reinvent reinforce re Mars, the reser coverage here at re Mars. We'll be back with more coverage after this short break.
SUMMARY :
It's a program about the future it and the future innovation around industrial cloud Appreciate you guys inviting me here. All of it coming together, space, machine learning, robotics, industrial, you have one of the coolest could talk to you about starting with in a very few months, Artis one. So the moon is back in play, obviously it's close to the earth. And then that's very important because you know, What are some of the things that you guys are talking about You know, the other technologies that you need utilize is like the Amazon technology, you got Watson dynamics, the dog, everyone loves that's walking on. You know, I think one of the things is, is, you know, normally we are innovating in a, Well, well, certainly, you know, the Artman's mission Artis campaign is one of the, the, cuz the costs are down and you got universities here and you got the, of robotics And I think the innovation that's driven by a lot of this collaboration where you have these tools you know, put atypical, you know, scientists and, and, and astronauts who are, kind of systems and access to information you need to help you solve the problems. I mean see, in the United States, just the growth of a aerospace you mentioned earlier is, is just phenomenal. I think, I think, I think, you know, we've already, you know, pushed the boundaries of what we, So all that interaction, all that infrastructure and all the support equipment you need, You know, you wanna go pop down to the moon, I think a lot of innovation, you know, it's very much like the end goal. As you say, What's the big safety concerns obviously besides blowing up and oxygen and water and the And so when you have to do these things, you have to think about what are you gonna protect for and how do you go And you mentioned the data, I think that's a great point, you know, because we have all this computing capability and And I think that's why this show to me is important because it, it, If you had to summarize this show, re Mars from the NASA perspective. I mean to think, you know, people are applying it in I mean, how many millions of live views do you see? Thank you very much. at reinvent reinforce re Mars, the reser coverage here at re Mars.
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Allison Dew, Dell Technologies | Dell Technologies World 2022
>>The cube presents, Dell technologies world brought to you by Dell. >>No, that, that you guys. >>Hey, welcome back. Everyone. Live here on the floor in Las Vegas with Dell tech world 2022 cube coverage. I'm John for, with Dave Volante, Allison Ducey, chief marketing officer executive vice president of Dell technologies. Welcome back to the queue. Thanks for coming back on. Hey Allison. >>Hey. Hi guys. It's so good to see you. I am just so delighted to be on the cube and so delighted to see you both live and in person. >>So three years ago was the last physical event. A lot of virtual, a lot of, probably some scar tissue to share there, but give us the quick highlights here. The, the show format what's new, what's different. >>So I think one of the things I talked to my team about a lot is we've learned so much over the past couple of years. It's really important as we go forward to carry the best of what we've learned over the last two years, combined with the best of in person experiences that I know we all missed. So things that really people wanna do in person training, connection, the birds of the feather sessions and taking the technology and communications skills that we've developed over the last two years and making the event better as well. So, you know, Dave and I were talking about how do you extend the reach of the event beyond just three days? How do you engage with the global audience? Not all of whom are back to traveling all of the time. And so we think the impact of this event is the biggest and best that it's ever been. And it's not about going back to 2019. It's about the best of the last couple of years and the human connection. I think we've all been missing. >>So I remember last time here, here, we, we asked, we're coming up to state with Ashton Kucher and I told you about my man crush. And now you bring a on Matthew, which was an amazing interview. I mean, I don't really, no, I mean, I love his work, but wow. What a thoughtful and intelligent individual, and you obviously did a great job, you know, carrying that interview. So tremendous. I mean, you, you know him, right? He's like in your >>He's, he's an Austin Guy. He's really committed it to Austin. He's really committed to the university of Texas. We've done a number of things with him together. So we do know him and still, that was probably the most in depth conversation that we'd ever had with him. And it was so much >>Fun. Let me wait. So, okay. So I gotta make you laugh. So at the, after you were done, you said, okay, let's open it up for audience questions. Now I was really intimidated even though I to get up in front of the audience and ask questions, but I didn't know what to ask him. And I figured there'd be a long line of people asking the question. >>There was not. >>So I saw that and I'm like, I don't know what to ask 'em. So I texted my wife and my daughter who love 'em. They're like, all right. All right. And so my wife texted me a question, but it was too late. The, the session had ended. So I'm gonna ask you her question and ask you what, how you think he would've responded and we can >>Refine it. Okay. I'll give it a whirl. Your >>Question was, he's a big proponent of showing up. Okay. I didn't know this. You could ask him about if the definition for him of showing up has changed over time and how does he stay motivated to always show up? And I was like, wow, what a great question. >>That is a great question. And I will tell you as the interviewer, I think lots of people were sort of intimidated. One, one woman even said, this is making me nervous, but here's my question. So as the interviewer, I was looking out at the sea of nobody asking questions, doing scrambling in my head, trying to come up with some more questions, cuz I had already asked all my questions. So I wish you'd been able to get to the stage, uh, get to the mic and ask that question. But here's what I think he would've said. Who knows? Maybe he'll send me a note if I get it wrong. I think he would've said something along the lines of, it's always about being intentional about what's happening in your life at that moment. <affirmative> and so, as he thought about some there's an example he uses in his book. >>I don't remember the name of the movie where he kind of very early in his career where he kind of just winged it and he got to the set and he realized because he was, he thought he was getting over rehearsed. And so he thought I need to go back to the natural moment. And he realized the script was in Spanish and he said, I need six minutes. How is he gonna memorize script in six minutes in Spanish? And I think that was just an interesting example of when he realized that there's a synchronicity between being your natural self and being intentional and being really thoughtful about where you are and what you're doing at that moment. So I think that that intentionality spans his career. It's the moment of interest inspection about where you are in your life and doing brave things like leaving behind a safe, but no longer fulfilling romantic comedy career. So that's what I think he would've said. And >>Bringing that to the moment is where he gets his inspiration. >>I think so. Yeah. >>Yeah. So he's very impressive guy. I didn't read the book yet. It's green light is >>Green lights. Green lights >>Is able the book. So >>I recommend it and I didn't listen to it. I read it. I'm a reader, but I've had many, many, many people tell me that they listen to it. He narrates the book himself. So I think there's some benefit there because you get it truly in his voice. >>Yeah. That's always fun. Yeah. >>Speaking of in the moment, this event has got two things going on in the format you mentioned, but also the content. It is right on point. And a lot of the execs came in Michael and the COOs were both on the cube, interesting poll position you guys have for this. Now you got the marketing angle going on here. How do you throttle this next? What's next? How does it evolve? You got the content, you got the new format, Dell tech world plus digital now combined. What's next? >>I think, I mean, so obviously we are clearly in an inflection point in the technology industry and we've talked a lot about separating the hype from the reality of the day to day of what our customers are doing in their businesses and the problems they're trying to solve. But if you look at what makes us really, uh, I think special and unique is if the, the last number of years we've continued to show up and deliver for our customer tumors, we were there with them over the course of the pandemic. We helped them get their remote workforce up and running and now we're helping them lean into their data center challenges. And I think, for example, the snowflake announcement from earlier this week, this ability to have the best of both worlds and to have your data on premises whilst also benefiting from Snowflake's capabilities. I think that's just a good example of the kind of thing you'll see us do more of, and this intentionality that we're trying to bring to an incredibly complex and fragmented world. So that's what we're doing from a business. And then from a marketing perspective, I think it's just about this stretchy steady drumbeat. It's no longer one moment in time. It is all the moments in time while it's also keeping people's attention. Yeah. Not boring them to death with four hour keynotes. It's >>It's interesting. You know, we, we've been watching you guys for a long time, as you know, and it's interesting. You have such a big story. Now you have the story at the industry positioning of where it is for growth. You also got product innovation, right? Balancing the, the product innovation, which is still evolving. You got edges exploding, the snowflake deal with the new product use cases. There's still the need for the, the nerds, right. So to speak. And then you got the industry leadership, which is happening. So you've got balancing that. How do you thread that needle? How do you tie it all together? How what's, how do you think about that? What's your thought >>Of the things I think is at its simplest. It's not just about what we do. It's also about who we are as a company and you have to do both, right. We have to talk about where we're innovating in our products and our solutions. And it's also really important for us to tell the world who we are and how we show up in the world. And if you think about it, another one of the announcements from this week that I'm really proud of are our solar hubs. And that's a build off of the, uh, solar learning labs working with 25 communities around the world, underserved in terms of access to technology. And so it's, you have to do both sometimes I think in the past we've been just talking about our products cuz we're engineers at heart. And we're proud of that and not talking enough about who we are. I think some companies talk too much about who they are and you're like, well, what do you do exactly? So, you know, the question always is how do you do that? And so there's a believability gap. What we're always striving for is that combination of what we do, who we are. >>So you know, that what we do is really important and there's obviously a lot of very difficult and contentious social issues. Yes. And, and kind of a of follow up there is, is, you know, what's your philosophy on how to handle those? It's presumably what you do, not what you, you say. I mean, you gotta say things as well, and they're gonna be more, you know, we're hearing about it, reading about it, others that are gonna be down the road, how what's your philosophy on how to handle those? >>The first thing is we try to be really thoughtful about what conversations or actually relevant to us. One of the things I watch many companies do is comment on anything, anything, and everything. They sort of run into the fray of the moment and they over comment. And frankly, then I think they don't stand for anything because they're constantly chasing a press cycle, which is pretty vicious and pretty short lived. So we don't think that that serves us. What we do is we look at almost every issue you can imagine. And ahead of time, ahead of time, have the conversation about where are we going to engage? What are the issues that we stand for? And we've got much more intentional, even on our ESG and CSR front, around taking our moonshot goals and making them more practical so that we can be really thoughtful and intentional. Because as you know, at the moment of time, when a crisis hits you, haven't done that work ahead of time. You're probably responding. And you can see that sometimes without naming any names, because everybody knows some of these players are without my even having to say it, someone responding or flip flopping it's cuz they haven't thought about it ahead of time. >>Yeah. And a lot of that comes from the top and the CEO won't stop on Twitter. But so that to me ties in. Yeah. So it ties into the concept of trust. Going back to some of the keynote messages that we heard from Michael you've earned trust in a lot of ways you were there during the pandemic, you know, your products work, et cetera, et cetera, but the way in which you act builds trust doesn't it. And that we've in, I think came across in, in the keynotes. Why such a big theme on trust? I mean you see apple with privacy, doing certain things really doubling down on trust. Can you talk about that? >>I mean, I think it's because it is core to who we are and if you look at the hype cycle around technology, the hype cycle, around companies who can have kind of a moment in the sun and then you find out actually that their business practices weren't very good or they weren't really delivering on the innovation that they were claiming. So they were probably overclaiming at times it has always been core to who we are. What I think we're doing now is just being much more intentional about how important it is to show up that way. That's why I come back to, it's not just what we do, it's who we are and that's why customers choose us. And you hear some of the customer case studies like U S a a like CVS that we use a lot at the moment in time where they needed help managing through the pandemic. We delivered with a consistency that not everybody could provide. And I think provides us the room and the space to really lean into this trust conversation. I >>Love, I love the high level flag. You guys are flying at ESG stores. You're getting in immersed in issues that you're solving for yourselves. So you can understand them and have good positions, but also on digital. Now you have other ways to drive the business. We just started a discord server week before for Dell tech world and already got 8,000 members. And the only thing they really care about about Dell tech world here is what's the monitors, where's the speeds and speeds. Right? They want the speeds and these they're gamers, right? So there's omnichannels everywhere. Right? You have, that's hard, right? So is it a top down? Let, let things fly. Is there intentionality around execution to drive business value? >>I think that, I mean, one of the things that I would say for the company and for its leadership for me personally, is we're generally pretty intentional about most things that we do. I always have an expression that I, I, I don't like to reward a Smith fireman. If the building is on fire, I'm gonna ask you, why is the building on fire? Not, you know, I'll say, are you okay? But then I'll say, why is the building on fire? So the reason I use that analogy is we are pretty intentional about most things that we do. And then you also have to re leave room for innovation because it is a completely different product experience to build an alien where than it is to build server. And yet there's certain standards around how we think about our commitment to environmental goals and sustainability that's consistent. Yeah. So that's the balance that we're always looking for, >>You know, in the isolation economy, we, we learned that we didn't know what was coming next. Yeah. And now in the post isolation economy, we, we learned, you referenced this. We're not going back to 29 team, a rinse and repeat of of 2019 is not gonna work. So I know it's early. You haven't really had much time to think about it, but what have you learned from this event? We were surprised by how many people showed up. What else? >>I was a little surprised by how many people showed up in the fi. And we got a lot of people show up in the final register in the final week or so. I mean, one of the things I think we knew this, but I think we had to learn it a little bit. The hard way. Yeah. Was maybe you don't need four days of two hour keynotes, you know, maybe, maybe people can't absorb that much information. And so I think we've gotten a lot tighter on our messaging and delivering of the keynotes and then allowing people, the space to engage in other that are really important to them, like their own training. They, a lot of people come to this, this event for their own professional development. We should be proud of that and celebrate it. And one of the expressions I use a lot is let's get our inner geek back and provide people the opportunity to do that. And even with our own employees, one of the things that we've seen is just how happy they are to see each our, so leave space for that. >>The face to face matters. It's really valuable in some say, it's the scarce resource now. Yeah. And the digitals augmentation, what have you learned as the standards are, ER, there's no standards they're emerging in real time. What what's popping out as go to, that's gonna evolve as de facto standard digital event kind of hybrid. I >>Think I, I think the short and easy answer is that hybrid Brit evolves as the standard. I don't think anybody sort of like the cloud. Um, I don't think anybody is questioning that you can have the best of both. I think, um, you know, if I taking it out of the realm of events, we are very committed to a hybrid work environment. Just as an example. And this conversation about many companies say you can have flexibility as long as you're here on Tuesday. Well, that's not actually flexibility. That's just pretend flexibility. And so being intentional about, you know, you obviously have to have the conversation with your leader, but we, we are saying, figure out what works for you and work that way. And the reason I went, I took it from events to that example is because that's just one of the many examples of how we're all trying to figure it out. And it's intentionality, it's honesty, it's trust, you know, maybe your job is something that needs to be in person. Great. Then go do it in person. Maybe it's not then don't but have the conversation. So that's, that's how the conversation is sort of >>Maybe it event native, which is the old model. Yeah. Yeah. Hybrid events is there multi-event Daves club super event, >>Multi, multi hybrid events. >><laugh> >>And there actually we do take this show on the road with the Dell tech forum. So it is multi hybrid event. >>By the way you mentioned the team, how excited the team was. I thought it was a great touch at the end of the, of day one keynote to bring all the team members out. That was a really powerful moment, >>You know, to be honest, I loved it when I saw it on paper, I thought this could either be great or so cheesy. I'll be like climbing under my tour and I loved it. And, but even that was a risk where I thought that's fine. Try it. And if it, if it doesn't work, like it's fine, >>Go bigger, go home if they >>Exactly. So I think you see us trying to lean into those moments a little bit more and be willing to take that risk and see what happens. >>Allison always great to have you on the cube. I love your insight. Love your perspective. Final question for you. What are you into these days? What are you watching personally in the industry or in, in your life as we evolve into this next chapter of the generational of the cultural shift? >>I mean the biggest thing that I'm really thinking about is this question of hybrid work and what does it mean to build connection with our employees, with our customers, with our partners, with our broader ecosystem, whilst also having the freedom and flexibility that the last two years have brought us. I mean, I think you guys know, I, I have an odd personal life. I kind little bit of a digital Noma myself and you know, I, in a let's >>Extend the segment, let's >>Go down and in years for past I would not, um, have been able to maintain my life and my job. And that's the power of technology. You just have to look for the downside, which is maybe people need more connection too. So that's an unanswered question. >>Yeah. I knew fabrics are more urging my minds. Very clear. Yeah. Allison, great to have you on again. Pleasure having, Thanks for having us here in the queue. We really >>Appreciate it. We always love having you at Dell tech world. And it's great to see you personally. Thanks >>Executive vice president CMO Dell technologies here in the queue. I'm John for Dave LAN. We'll be right back with more after this break.
SUMMARY :
Live here on the floor in Las Vegas with Dell tech world 2022 cube coverage. so delighted to see you both live and in person. The, the show format what's new, what's different. So I think one of the things I talked to my team about a lot is we've And now you bring a on Matthew, which was an amazing interview. And it was so much So I gotta make you laugh. So I'm gonna ask you her question and ask you what, Refine it. And I was like, wow, what a great question. And I will tell you as the interviewer, I think lots of people were sort of intimidated. It's the moment of interest inspection about where you are in your life and doing I think so. I didn't read the book yet. Green lights. Is able the book. I recommend it and I didn't listen to it. Yeah. Speaking of in the moment, this event has got two things going on in the format you mentioned, but also the content. a lot about separating the hype from the reality of the day to day of what our customers are doing And then you got the industry leadership, which is happening. And so it's, you have to do both sometimes I think in the past we've So you know, that what we do is really important and there's obviously a lot of very difficult and contentious And you can see that sometimes without naming any names, because everybody knows some the pandemic, you know, your products work, et cetera, et cetera, but the a moment in the sun and then you find out actually that their business practices weren't very good So you can understand them and have good positions, And then you also have to re leave room for innovation because And now in the post isolation economy, we, we learned, you referenced this. I mean, one of the things I think we knew this, but I think we had to learn it a And the digitals augmentation, what have you learned as the standards are, ER, there's no standards they're emerging in real time. And so being intentional about, you know, you obviously have to have the conversation with your leader, but we, Maybe it event native, which is the old model. And there actually we do take this show on the road with the Dell tech forum. By the way you mentioned the team, how excited the team was. You know, to be honest, I loved it when I saw it on paper, I thought this could either be and be willing to take that risk and see what happens. Allison always great to have you on the cube. I mean, I think you guys know, I, I have an odd personal life. And that's the power of technology. Allison, great to have you on again. And it's great to see you personally. We'll be right back with more after this break.
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Erin Chu, AWS Open Data | Women in Tech: International Women's Day
(upbeat music) >> Hey, everyone. Welcome to theCUBE's coverage of Women in Tech: International Women's Day, 2022. I'm your host, Lisa Martin. Erin Chu joins me next. Life Sciences Lead at AWS Open Data. Erin, welcome to the program. >> Thanks so much for having me, Lisa. Tell me a little bit about you and your role at AWS. >> I would love to. So I am a life sciences lead on the AWS Open Data team, and we are really in the business of democratizing access to data. We believe that if you make high quality, high impact data openly available in the cloud, that people can start innovate, make discoveries and do science faster with those data. So we have a number of specialists with expertise in different domains. Geospatial sciences, climate sustainability, statistical regulatory and then of course myself, the life sciences lead. >> So, you have a really interesting background. You're a veterinarian by training. You have a PhD, you've worked in mobile veterinary clinics, and also in an animal genomic startup, how did you make the change from the clinical side to working for a large international, one of the biggest companies in the world? >> Yeah, I love that question because so much of, I think, anybody's career path is serendipitous and circumstantial, right? But the fact is I was working in a mobile veterinary clinics while I was finishing up a PhD in molecular genomics. And at the same time was reached out to by a professor at Cornell who had started a little dog genomic startup. And he said, "Hey, we need a veterinarian who can talk to people and who understands the genomic side of things?" And I said, "Yeah, I'm your girl." And I came on full time with that startup towards the end of my PhD, signed on after I finished, came on on as their senior veterinary geneticist. Startups a great whirlwind. You end up learning a ton. You have a huge, deep learning curve. You're wearing every possible hat you can. And after a couple years there, I wondered what else I could do. And simply said, where else could I look for work? And how else could I grow? And I decided to try the larger tech world, because I said, this is a toolkit I don't have yet. So I'd like to try and see how I can do it, and here I am. >> And you, I was reading about you that you felt empowered by the notion that I have to trust my instincts. You look at careers in biology, you decided what directions you wanted to take but how did you kind of conjure that feeling of empowerment? >> Yeah, I have to see say I have an incredibly supportive team and in supportive manager, but a lot of it was simply because I've never been afraid to fail. The worst thing that someone can ever say to you is, no or that you didn't do that well. Once you come across that once in your life, it doesn't hurt so bad the second time around. And so, I was hired for a very specific data set that my team was helping to manage. And that does take up a good deal of my time, it still does, but I also had the freedom to say, "Hey, what are the trends in biology? I am an expert in this field. What do I know is coming around the corner? What do I know my researchers need?" And I was entrusted with that, this ability to say, "Hey, these are the decisions I think we should make." And I got to see those outcomes fairly quickly. So, my managers have always put a good deal of trust in me and I don't think I've let them down. >> I'm sure you haven't. Tell me a little bit about some of your mentors or sponsors that have helped guide you along the way and really kind of feel that empowerment that you already had. >> Absolutely. Well, the first and foremost mentor in has been my mother. So, in the spirit of International Women's Day, my mom is actually the first Asian engineer to ever reach executive level. Asian female engineer to ever reach executive level at IBM. And so, I spent my life seeing what my mother could do, and watching her just succeed. And I think very early it clear, she said, "What can't you do?" And that was kind of how I approached my entire life, is what can't I do, and what's the worst thing that will happen. You fail and then you try again. So she is absolutely my first mentor, and a role model to me and hopefully to women everywhere, honestly. I've had some amazing teachers and mentors. My professor who oversaw my PhD, Dr. Paul Soloway. He's currently still at Cornell, really just said, "What decisions do you want to make?" And, "I will support you in the best way I can." And we learned a lot together. I have a professor at Cornell who I still come back. I speak at her alternate careers in veterinary medicine because she just... And she was the one who told me, "Erin, you have a really high buoyancy factor. Don't lose that." And her name is Dr. Carolyn McDaniel. And she has just been such a positive force just saying, "What else could we do?" >> Well, that's- >> And, "Never let your degrees or your training say that this is what you have to do. Think of it as a starting point." >> That's a great point. We often, especially when we're little kids, many of us, you think of these very defined, doctor, lawyer, accountants, nurse instead of having something like you do and being able to go, what else can I do with this? How can I take this education, this information and the interest that I have and parlay it into something that really can kick the door wide open. And to your point, I love how your mom was saying, "What can't you do?" That's a message that everyone needs to hear. And there's an AWS Open Data Sponsorship Program. Talk to me a little bit about that. I'm always interested in sponsorship programs. >> Oh, thanks for asking. So the Open Data Sponsorship Program or the ODP since Open Data Sponsorship Program can be a little mouthful after you say it a few times, but the ODP is a program that AWS sponsors where we will actually cover at the cost of storage transfer and egress of high impact data sets in the cloud. Basically, we know that sometimes the barrier to getting into cloud can be very high for certain providers of gold standard data sets. And when I mean gold standard data sets, I mean like NASA Sentinel-2, or the National Institutes of Health Sequence Read Archive. These are invaluable data sets that are ingested by thousands if not millions of users every day. And what we want to do is lower that barrier to cloud and efficient distribution of those data to zero. So, the program is actually open to anybody. It can be a government entity, it can be a startup, it can be nonprofit. We want to understand more about your data and help you distribute it well in the cloud. >> So this is for any type of organization regardless of industry? >> That's right. >> So, you're really allowing more organizations... One of the things that we say often when we're talking on theCUBE is that every company these days is a data company, or it has to be. Every company has to be a tech company, whether we're talking about your grocery store or AWS, for example. So helping organizations to be able to take that data, understand it, and have those personal conversations that as consumers we expect is critical, but it's challenging for organizations that say, "Well, I came up in retail and now I've got to be a tech company." Talk to me about kind of empowering organizations to be able to use that data, to grow the organization, grow the business, but also to delight customers 'cause of course we are quite picky. >> You're so right. Data is power and it doesn't matter what you are selling or who you are serving. If you have the data about your product. And also to some degree, the data about who your consumers are, you can really tailor an experience. I always tell my colleagues that data is impersonal, right? You can look at bits and bites, numbers, structured columns and rows, but you can funnel data into a truly personal experience as long as you do you it right. And hopefully, when I work with my data providers I ask them, how do you want people to use your data? What are the caveats? How can we make these data easy to work with? But also easy to draw correct insights from. >> Right, that easy to use is critical because as you know the proliferation of data just continues and it will continue. If we think of experiences. I want to go back to your experience. What's been the biggest learning curve that you've had so far? >> Oh my gosh. So, the best part of being at a large company is that you're not in the same room or even like whatever the same slack channel as all of your colleagues, right? Coming from a startup or clinical space where quite literally you are in the same room as everybody 'cause there are less than 60 of you, you could just talk to the person who might be an internal stakeholder. You had that personal relationship, and frankly, like most of the time your views were very aligned. It was sell the product, get to MVP. Moving into larger tech, the steepest curve I had other than becoming very comfortable in the cloud, in all the services that AWS has to offer, were to manage those internal relationships. You have to understand who the stakeholders are. There typically many, many of them for any given project or a company that we're serving. And you have to make sure that you're all aligned internally, make sure that everyone gets what they need and that we reach that end to ultimately serve the customer together. >> Yeah, that communication and collaboration is key. And that's something that we've seen over the last two years, is how dependent we've all become on collaboration tools. But it is a different type of relationship. You're right. Going from a clinic where you're all in the same room or the same location to everyone being distributed globally. Relationship management there is key. It's one of my favorite things about being in tech is that, I think it's such a great community. It's a small community, and I think there's so there's so much opportunity there. If you're a good person, you manage those relationships and you learn how to work with different types of people. You'll always be successful. Talk to me about what you would say, if someone's saying, "Erin, I need some advice. I want to change industries or I want to take this background that I have, and use it in a different industry." What are the three pieces of advice that you would share? >> Oh, absolutely. So, the first thing that I always talk with my... I have quite a few colleagues who have approached me from all different parts of my life. And they've said, "Erin, how did you make the change? And how can I make a change?" And the first thing I say is let's look at your resume and define what your translational skills are. That is so big, right? It doesn't matter what you think you're a specialist in, it's how generalizable are those specialty skills and how can you show that to somebody who's looking at your resume. Let's call it a nontraditional resume. And the second is don't hesitate to ask question. Go for the informational interview. People want to tell you about how they've gotten to where they are and how you might be able to get there too. And so I say, get on LinkedIn and start asking questions. If one person says yes, and you get no responses I call that a success. Don't be afraid of not getting a response, that's okay. And the last thing, and I think this is the most important thing is to hold onto the things that make you happy no matter where you are in your life. It's important to realize you are more than your job. It is important to remember what makes you happy and try to hang on those. I am a gym rat. I admit that I am a gym rat. I'm in the gym five days a week. I have a horse. I go out to see him at least two or three a days. I know it's typical veterinarian, right? You just collect niches until you run out of things you want to pay for. But those are things that have been constant through 20 plus years of being in the workforce. And they've been what kept me going. Let's revise that in ten years. >> So critical because as we all know tech can be all consuming. It will take everything if you let it. So being able to have... We always talk about the balance. Well, the balance is hard. It's definitely a way to scale, right? It's going back and forth, but being able to hold onto the things that actually make you who you are, I think make you better at your job, probably more productive and happier. >> I agree. I totally agree. >> Another thing that you believe, which I love, this is an important message is that, if you look at a job, I like how you said earlier, the worst they can say is no. You have nothing to lose. And it's really true. As scary as that is same thing with raising your hand as you say, and I agree with you about that. Ask a question. It's not a dumb question. I guarantee you. If you're in a room or you're on a Zoom or even in a slack channel. A fair number of people probably have the same question. Be the one to raise your hand and say, "Maybe I missed this. Can you clarify this?" But you also think that you don't have to meet all the job requirements. If you see something that says, five years experience in this or 10 years in that or must have this degree or that degree, you're saying you don't have to meet all that criteria. >> I agree. Yeah, that's another big thing is that, I'll literally talk to people who are like, "Well, Erin, this job application, look at all these requirements and I can't fill these requirements." I'm like, "First of all, who says you can't?" Just because you don't have a certification, what has your work thus far done to reflect that? Yeah, you can meet that requirement, even if you don't have an official certification. But two, like what's the worst thing that happens. You don't get a call back from a recruiter. That's okay. I have so many friends who are afraid of failure, and I tell them, just fail once doesn't hurt. It never hurts as much as you think it's going to hurt. And then you just keep going. >> You keep going and you learn. But you've also brought up a great point about those transfer growth skills or those soft skills that are so important. Communication skills, for example. Relationship building skills that may not be in that written job description. So you may not think about actually there's a tremendous amount of importance that these skills have. That having this kind of breadth of background. I think is always so interesting we think about thought diversity, and if we're talking about women in tech. We know that the number of women in technical roles is is still pretty low, but there's so much data that shows that companies that have even 30% females on their executive staff are more performant and more profitable. So that thought diversity is important, but we need more women to be able to feel that empowerment I think that you feel. >> Yes. >> So when you think of International Women's Day with the theme of breaking the bias, what does that mean to you and where do you feel we are in terms of breaking the bias? >> Yeah, so it's interesting, I was just on a working group with some of my colleagues from our larger organization at AWS. And we were talking about, what are different kinds of bias and what our strategies to go ahead and combat them. The fact is we are all making progress and it has to be in one step at a time. I don't think that if we snapped our fingers, things would just go away. You have to take one step at a time. I also come at it from a data perspective, right? I'm a data person. I work with data. And like I said, data is, or data are, if you want to be correct. Data are impersonal, right? They are just statistics, their numbers, but you can use data to suddenly say, "Hey, where are the biases? And how can we fix them?" So I'm going to give you a great example. So my mother, again, a wonderful woman, a super amazing role model to me. She was diagnosed with breast cancer last year. And she being a smart lady, actually looked online. She went online on Google Scholar and PubMed Central. And she said, "May, look..." May is my little nickname. She goes, "Look at these numbers." She said, "My prognosis is terrible. Look at these numbers, how can you say that this is worth it. That chemotherapy is worth it." And I looked at it and I said, "Mom, I hate to break this to you. But this is a retrospective study of several thousand women from the Bavarian cancer registry." And you might guess I am not a Bavarian origin. I had a chat with her and I said, "Mom, let's look at the data. What are the data? And how can you take away stuff from this with the caveat that you may very well not have the same genetic background as some of the women or most of the women in this registry." There are biases. We know when we look at population sequencing, when we look at the people who are sequenced, the people who put in medical survey information. There are not representations of certain ethnicities of certain sexes, of certain parts of the country. One of the things I really want to do in the next three years is say, how can we support people who are trying to increase representation and research so that every single woman gets the right care and can feel like they are themselves represented in what we call precision medicine or personalized care. >> Absolutely. >> That's a long story. >> It was a great story. >> That was a long answer to answer your question. >> You talked about how your mom was a great inspiration to you and it sounds like you've been quite a great inspiration to her as well. Was a delight talking with you, Erin. Congratulations on your success on being able to be one of those people that is helping to break the bias. We appreciate your time. >> Thanks, Lisa. >> My pleasure. For Erin Chu, I'm Lisa Martin. You're watching Women in Tech: International Women's Day, 2022. (upbeat music)
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Sally Eaves, Global Foundation for Cyber Studies & Research | Women in Tech: Int. Women's Day
>>Yeah. Hello and welcome to the Cubes Presentation of Women in text. Global event Celebrating International Women's Day I'm John for a host of the Cube were with Sally E. Senior Policy Advisor Global Foundation for Cyber Studies and Research. Sally, great to see you. Thanks for coming on the cue for International Women's Day. Appreciate it. >>Pleasure, John. Great speech again. >>Love your title. Global Foundation for Cyber Studies. Um, global is a big part of the theme this year. Uh, cyber studies. We're seeing a lot of cyber activity all around the world, networks, communities coming together, the role of data. I mean, everything is touching our lives. There are no boundaries anymore. What does it all mean? There's so much to talk about your in the middle of it before we get into it. Tell us about your career and your history. How you got interested in tech and what you're working on. >>Absolutely. I love it. Kind of this age of convergence coming together right now, isn't it? That's how I would describe it. And that's kind of a bit like my career. I think in many ways as well. So for the audience, really great to be here and share about that today, and I kind of say, three main palace, so one would be emergent technologies. So, you know, I started off right through from coding to advisory to CTO type roles as well also change management. And now I'm more advisors right across from a I to five G to to Iot and security, for example as well. Also passionate about education checking education for me. They always go hand in hand, some a professor at a number of universities and in my non for profit, we really do a lot of outreach around educational opportunities as well. And that third pillar opponent hinted at it already will be social impact. So really passionate about how we can use tech as a force for good things around sustainability right at the heart of that, but also around diversity equity and inclusion. So we do a lot of pro project your locally and globally around kind of reframing what a tech career looks like, giving people more democratised access. Those tech opportunities outside of that a bit like yourself, you know, podcast host and writer and speaker and things as well, so very much going to building that community around key tech topics. >>Well, folks watching should check it out on Twitter. She's that great content you mentioned Mobile World Congress. Before we get on camera, you mentioned convergence. I mean, we're at a time now. I got to ask you while I got you here before we get into the whole schools and career tech thing, we've seen this movie before, but never at this scale. The convergence and the confluence of education and scale of cloud computing, the ability to level up and get, um, I won't say democratised. That's kind of overused. But I'm just talking about like with cloud computing could be educated and in market with a job instantly. Um, the barriers just seem to be moving away because of the the openings and the roles are changing. So, more than ever, this whole new tech scene comes together in a way. Can you share your thoughts and vision because to me, we're seeing this happening at such a scale unprecedented in my career? >>It is. And that's one of those words that the part had been overused, unprecedented, but right now it really, really is. It's not just a speed of change. I think it's a scale of change as well. You know, I think previously we've talked about disciplines in silos to a certain extent. Haven't we know in terms of like, an AI special is, um or five g one or other disciplines as well? But really, now that convergence about what one tech enables another, it really is that smart technology coming together for more and more different use cases, but that residents around how important education is alongside that alongside process alongside culture and shared values as well it really is. It's kind of holistic integration of everything that matters at the moment. And it's evolving business models as well. You know, shared values rights centre stage around that MWC just come back from that, And the key topics there weren't just by G, it was the importance of ecosystem collaboration. For example, there are less tracks that were isolated on one technology. It was more this conflation of these different technologies coming together and what we can achieve from that from business but also for society so really exciting focus areas now things that maybe once or a few years ago, more than periphery. They're now absolutely centre stage. So it's good to see that progress in that area. And I love to advocate around that. >>And the education piece is so important, and we always stay here in Cuba. It's a data problem, right? Everything's a data problem when you look at schools and education is structured and unstructured data kind of our our systems right, So structured as schools, institutions, those kinds of career paths or education pathways. And then you haven't structured freeform communities, seeing a lot more education going on within groups. Um, off structured environments like schools, Can you and you do a lot with schools? Can you share more how you're doing? Um uh, work with schools specifically on the structured side to get girls into careers faster and tech? And then can you also comment on the other side? What's going on in the communities because it's it's kind of going on in parallel, but they're not mutually exclusive. >>No, absolutely community, absolutely key word that I love that, and I think when we're talking about diversity and technology, it's not just what we're doing now with what we're looking at is looking ahead, but also looking at future pipeline as well. So for me, I use this express a little bit. But change the narrative. That's what springs to mind for me when we're talking about that, and particularly for girls going into technology but also more broadly, diversity of experience. More broadly, we do have these drop offs, so UK is one example, but it is really representative of the global trends that we're seeing. Now. We get a drop off of girls in particular, taking ice subjects at GCSE level so kind of that subject choice choice at 12 to 14, that kind of area. We get the same thing at a level that's equivalent of 16 to 18 and then even safer university or even apprenticeships, whichever both equally valid. But even if people are taking those types of skills, they're not then choosing to apply them in their careers. So we're seeing these kind of three pillars where we need to intervene earlier. So for me, the more that we can do things you know from dedicated educational offers, but equally partnering with tech companies to do outreach around this area. We need to go in younger and younger is so important to address that. Why? Why are people thinking they can't? Why is his career not for me, for example, so addressing that is huge. And that's one of the things we do with my nonprofit that's called aspirational futures. We go into schools and two universities, but equally do things with older adults and re Skilling and up Skilling as well. Because again, we can't leave that behind either. There's something for all different kind of age groups and backgrounds here, but specifically, I think, in terms of getting people interested in this career, curiosity matters. You know, I think it's an underrated skills. So it's changing the narrative again. And what the tech career actually is, what skills are valid? You know, I mentioned, I have a coding background as a starter. But not all tech careers involve coding, particularly the rise of low code or no code, for example as well. So really valued skill. But so many other skills are valid as well, you know, creativity or emotional intelligence problem solving skills. So for me, I like to drive forward. All those skills can make a difference as an individual, as a team, so your you know your tech career. All those skills are valid and you can make a huge difference. And I also think, you know, just kind of really bringing to the fore what different types of projects you can be involved in in tech as well. And I found really resonating when you can talk about tech for good projects and show how you're making a difference about some of those big challenges. Um, that's kind of really kind of resonating responsible people as well. So again, the more we can show tangible projects where you can make a difference and the whole range of skills that are involved in that it really helps people to think differently and gain that skills confidence. So it's like, >>Well, that's awesome insight. I want to just double click on that for a second, because one the drop off. Can you just repeat the ages where you see the drop off with the drop offs are >>absolutely yeah, no problem, John. So it's kind of when you're making your first choices around your first kind of qualifications. Between that 12 to 14 age group, 16 to 18 and then 18 to 21 I think we've really got to tackle that So again the earlier we can go in the better and again supporting people within organisations as well. So I do a lot of work like internally, with organisations as well people looking to up skill and re skill. You mentioned about data and the importance of data literacy earlier on in the conversation as well. For example, going into organisations and really helping to support people in all roles, not just tech facing roles develop that skills, confidence as well. So for me it's access to skills really bringing forward the difference. You can make that holistic range of skills that makes a difference, but also the confidence to apply them as well. You know, we talk about agility, of organisations, a lot areas, one of those kind of words in the last 12 months. But maybe we don't talk about personal agility and team agility as well. So I kind of talked about it. This little toolbox, if we can give people more and more things to draw from it, the only constant is this rate of change. If you've got more things in your armoury to cope with that and be an agile to that. It takes that fear away about what happens next because you feel you've got more skills to dip into it and to apply. So for me, it's that that confidence, not just the access to the skills >>and the other thing, too, I thought was insightful. I want to just reiterate and bring to the surface again as skills, right? So you don't have to be a coder. And I see I have two daughters just with my family. Yeah, I do python. They kind of put their toe in the water cause it's cool. Maybe that's a path, and they kind of don't like, maybe get into it. But it's not about coding anymore because you said low code, no code. Certainly. Maybe AI writes the code. We all see that happening. It's problem solving. It's you could be in health care and you could be nerd native, as we say, as on some of the other interviews of that year at the problem, solving the aperture of skills is much broader now. Can >>you share more than >>more than because with your with your programme and your nonprofit, I know you're in the middle of it, and this is important to get that out there. >>Absolutely so skills. You know, I think we need to change the focus on what skills make a difference if you see what I mean. I think you're absolutely right. There's some misconceptions about, you know, you want to go into tech, you need to be a coda. And you're right with the upscale around low Skilling. Sorry, Low code and the code opportunities. Um, I think the niches around being a specialist. Koda. We're gonna get more roles in that area, but in other areas, we need to look at different skills gap. So I'm advising people to look at where the gaps are now. So cyber security is a key example of that testing architecture. Those gaps are getting bigger. Their amazing skills, opportunities. They're so focused on a particular discipline. But it's all those skills that surround that that make a difference as well. So as I mentioned, you know, e Q creativity, communication skills, because it's not just about having the skills to build the future, knew that imagination to refocus about what that could even be. You know, that was one of the MWC 20 to refrain, reimagine and I love to kind of galvanise that spirit and people that you can be part of that, you know, wherever you are now. And I actually run a little series called 365, and you mentioned something right at the start of our conversation about International Women's Day being such an important focus area. But also we need to think about this beyond that as well. So hence that's the title of the series that I run because it's a focus on that every single day of the year. You know, I interviewed people that could be a C suite roles, but equally I've had some amazing interviews with 12 to 14 year olds, even younger, the youngest of the seven year old. He's doing like an amazing project in their kitchen with a three D printer working with local school or a hospice doing something around Ukraine. Another project we're doing at the moment, actually, and it's so resonating it's trying to show people wherever you are now, wherever you want to be, there's somebody relatable that you can make. You can see whatever sector, in whatever age, whatever background, and I think it's to give that inspiration. Hey, you know what I can do that that can be me. So visibility of role models, it really matters. And to really broaden out what role model looks like, you know? >>And then I think people out there you see yourself. I mean, this is what we been >>proven right? >>It's proven I want to get into the aspirational futures thing that you have going on, and I know this is important to you, but also something else you said was, is that there's more jobs open and say cybersecurity than ever before. And you're seeing this trend where all these new roles are emerging because of the tech that weren't around years ago, right? And so we've been having conversations in the Cube saying, Hey, all these roles are new, but also problems are new to these New new problems are surfacing because of the this new environment we're in. So these new roles still have to solve problems, so we need people to solve those problems. This is the future. This is the conversation that people are trying to get zero in on misinformation, cybersecurity, you name it. Society is changing with >>new. You >>have new new problems and new opportunities. Could you share your aspirational future? How you vector into that? >>Yeah, absolutely. And for me it's just again that we're convergence around people in technology and partnership, and that's what we aim to do. We do projects at a very local level, but equally we do them at national and international level as well. And one of our kind of people assume I'm talking pillars a lot, but I like it as a framework. So one of those esteem learning. So putting an equal value on the arts as well as science, technology, engineering, mathematics because I think they are. You know, as I mentioned before, hand that imagination, creativity, curiosity, collaboration, skills. They're equally valid as a different types of tech skills as well. We need an equal value and all of them. I think that's hugely important, important today. I think over the last 5 to 10 years, maybe there's been less of a focus within curriculums on the arts area than the other areas. So for me, putting that equal focus back is hugely important to navigate change, you know, I think that's that's that's absolutely key. So we focus on that area and we do a whole range of tech for good projects, and that's the way we help people to learn, you know, for example, data 90% at the moment of data isn't touched again when it's archived after three months. How can we turn that into a learning opportunity? For example? Some of the projects we use some of this is not going to be used again. We do it in a very safe, secure way, but we use that as one of our training aids, and then we apply them for local projects. We have initiatives from hackathons and ideation right through to very tangible hubs that we've actually built out where people can go, learn up skill and kind of learn through play and experimentation as well. Because again, I think that sometimes under explored that type of value and that freedom to be able to do that. And we also do things, change management skills. We talk about agile learning, agile technology need agile change management as well. So it's a very holistic skills. Look at what you need to navigate that future and have the confidence to apply them. So steam is very much our focus, applying them for tech for good projects and doing that externally, but also within organisations as well. So that very much is shared value approach to good business, but good for society as well. So yes, that this toolbox, that technology I applied earlier we really try and give people that support. To be able to do that, to move forward with confidence and optimism. >>I think adding the aid to stem really for steam is really smart because entrepreneurship or any problem solving creativity is the spark of innovation. >>And that's a super >>important skill. And we've seen it, whether it's startup or in a big company or in society, so super, super insightful. So I got to ask you, as a policy senior policy advisor on cyber studies globally, what are the core issues you're looking at right now? What are you shutting the light on and what's the most important thing you're working on? And then what's the most important thing you're working that people aren't talking about, that people should pay attention to >>Absolutely so. One of my key roles of the foundation is is kind of share of global trust. Essentially, um, and again trust is that one of the key issues of our time? One thing that people are talking about so much that relates with that actually is there's there's research from a group called The Woman. They've been looking at this for about 17 years or so. The research that came out most recently and I've got some original research that kind of support this as well is that for the first time ever, consumers are looking at organisations like tech organisations and other large organisations, in particular the enterprise level, really, as the bastions of trust to a bigger extent than NGOs or even governments. And that's the first time we've seen it at that level. So trust really really matters. It's one of the biggest differentiators of our time, so we're trying to help people. How do you establish trust? How do you build transparency, commitment and accountability, particularly in areas where there's currently confusion, so as one example going back Security zero Trust That phrase is used an awful lot, isn't it? But it's sometimes causing some confusion. Actually, it against what it's trying to deliver if you see what to me. So now I just do something recently with SMB s in particular and there is a confusion that effectively, you know, you could You could buy off the shelf and it's once and done. Um, And then we're sorted for the zero Trust security. And obviously it's not like that. It's an ongoing journey, and there's so many different constituent parts. So there's some things I'm seeing at the moment in the market with there's confusion around around certain language, for example. So again it goes back to backing things up with the technology but also research and awareness so we can see where those skills gaps are. You can see where there's awareness gaps are we can help to fill them. So that's an important part of that particular role bringing the technology in the culture and the education hand in hand together. So it's something I'm really passionate about, and for me sort of related to this, Um, I do a lot of work around S G, um, to the sustainable development goals. In particular, environmental and social governance is something that's becoming much more of a bigger kind of centre stage conversation. I'm an action point in a moment which is fantastic because this is something I've been involved in kind as long as I can remember. So I work directly with organisations like, um Unesco, lots of different professional bodies. It's kind of a huge driver for me. So one thing to kind of look out for that's coming very soon. I'm seeing an issue around around measurement in this area. You know, we're seeing consumers becoming more and more conscious and employees, you know you want to work for by from advocate organisations that have that same value alignment that you have personally and professionally, hugely important. We're seeing some great reports coming out around better e S g measurement. But it can be hard to compare between different organisations, so we are getting more transparency. But it's difficult sometimes to make fare comparisons. Um, so what I'm trying to do a lot of work on at the moment is how you go beyond that transparency to commitment to accountability and that deeper level and that comparability. So I would say kind of to the audience moment, Look out for a bit of a new index. It's going to help people, I think, make those conscious choices make informed choices. So it's something I'm super, super passionate about. I want to try and take that to next level in terms of its actualisation. >>That's awesome. And certainly we'll link to it on our site. All the work you're doing on interviews will put links there as well. We'll make sure we'll follow up on that. Great to have you on. You're such an inspiration. Amazing work, cutting edge work. And I'm I'm super impressed with the cyber studies, and I think this is really important. I have to ask you a final question because you're in the middle of it again with covid and the unfortunate situations we've been living with Covid. And now, obviously with this Ukraine situation that the cyber has been pulled to the front of the agenda and you're seeing a cultural shift. You certainly got Web three. Cyber is now part of everyone's life, and they can see it. They've been seeing it living it. Everything's been pulled forward as a cultural shift happening, okay, and and it's really interesting right now, and I want to get your thoughts because this now people are now aware what cyberwar means cyber security cyber. At home, I have remote work. Cyber has become front and centre or digital. However you want to call it in our lives pulled forward. >>So I'm not even sure in some >>cases, maybe rightfully so, and others. What's your view on this whole cultural cyber being pulled forward? >>It is. It's really, really interesting. And so one of the things I do is I am now ready to a Cyber Insights magazine as well. So we're developing a lot of content pieces around this and lots of things I'm seeing here. So your covid point, I think one of the most interesting things there is around literacy. For example, you remember when we went back to 18 months ago? We're having daily briefings, whether that's from from UK Parliament or the U. S. Equivalent. And different phrases were coming into everyday language driven by the curve or driven by the data. And they're coming into everyday life and people family kitchen table. It was something that hasn't been spoken about before, but suddenly it was driving everyday decision making and what you could and couldn't do. And that's raised awareness. And I think it helped people to ask better questions and to challenge things that they're seeing. And where has that data come from? How has it been presented to have seen that there? I think similarly, where we're having that same understanding and raise of questioning around what we're hearing around cyber as well. You're looking at where that source has come from, and how can we look at that in a different way? So again, I think it's raising that awareness, which is really, really crucial, >>the >>other thing as well around cyber security in particular. And again, I don't think this is talked about as much. When we talk about aspects around inclusion, we talk about diversity equity. Um, I'll see inclusion. I talk about belonging a lot as well. I think there's other aspects around sustainability that Inter relate as well, because when we find, for example, communities that are not included, they tend to be more adversely affected by, for example, climate factors as well. There's an interrelation. They're equally We find that people that haven't got, for example, the same level of cybersecurity protection are also in that same. There's an interrelation across all those elements were not talking about that either. So that's the other thing. I want to kind of bring attention to their again. They aren't separate conversations is a huge crossover between these different conversations and actions that we can do to make a difference. So there's some positive aspects about things that have happened over the last period of time and also some challenges that if we're aware of them, we can work together again, that collaboration piece to be able to overcome them. You know, I've got I've got a book coming out, all for charity called Tech for Good and one of my kind of tag lines. There is around contagion of positive change. Again, let's reframe the language around what's been happening. And let's kind of put that together is something that's far more positive. >>Language is super important, great >>content here. So >>thanks so much for coming. I really appreciate all the great insight and taking the time out of your busy day to to join us here in the Cube. Women in tech Global Event. Thank you so much. >>My absolute pleasure. Thank you. Thank you all for watching. >>Okay. The cubes presentation of women in text. Global event Celebrating International Women's Day. I'm John for a host of the Cube. Thanks for watching
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of the Cube were with Sally E. Senior Policy Advisor Global Foundation for Cyber Studies and of the theme this year. So for the audience, I got to ask you while I got you here before we get into the whole schools and career tech thing, we've seen this It's kind of holistic integration of everything that matters at the moment. And the education piece is so important, and we always stay here in Cuba. So for me, the more that we can do things you know from dedicated educational offers, Can you just repeat the ages where you see the drop off with the drop offs are So again the earlier we can go in the better and again supporting people within organisations as well. So you don't have to be a coder. more than because with your with your programme and your nonprofit, I know you're in the middle of it, and this is important to You know, I think we need to change the focus on what skills make a difference if you see And then I think people out there you see yourself. So these new roles still have to solve problems, You Could you share your aspirational future? of tech for good projects, and that's the way we help people to learn, you know, for example, data 90% I think adding the aid to stem really for steam is really smart because entrepreneurship or any So I got to ask you, as a policy senior policy advisor on And that's the first time we've seen it at that level. that the cyber has been pulled to the front of the agenda and you're seeing a cultural shift. What's your view on this whole cultural cyber being pulled forward? And so one of the things I do is I am now ready to a Cyber Insights magazine So that's the other thing. So I really appreciate all the great insight and taking the time out of your busy day to to join us Thank you all for watching. I'm John for a host of the Cube.
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Session 6 Industry Success in Developing Cybersecurity-Space Resources
>>from around the globe. It's the Cube covering space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Oven. Welcome back to the Space and Cyber Security Symposium. 2020 I'm John for your host with the Cuban silicon angle, along with Cal Poly, representing a great session here on industry success in developing space and cybersecurity. Resource is Got a great lineup. Brigadier General Steve Hotel, whose are also known as Bucky, is Call Sign director of Space Portfolio Defense Innovation Unit. Preston Miller, chief information security officer at JPL, NASA and Major General retired Clint Crozier, director of aerospace and satellite solutions at Amazon Web services, also known as a W s. Gentlemen, thank you for for joining me today. So the purpose of this session is to spend the next hour talking about the future of workforce talent. Um, skills needed and we're gonna dig into it. And Spaces is an exciting intersection of so many awesome disciplines. It's not just get a degree, go into a track ladder up and get promoted. Do those things. It's much different now. Love to get your perspectives, each of you will have an opening statement and we will start with the Brigadier General Steve Hotel. Right? >>Thank you very much. The Defense Innovation Unit was created in 2015 by then Secretary of Defense Ash Carter. To accomplish three things. One is to accelerate the adoption of commercial technology into the Department of Defense so that we can transform and keep our most relevant capabilities relevant. And also to build what we call now called the national Security Innovation Base, which is inclusive all the traditional defense companies, plus the commercial companies that may not necessarily work with focus exclusively on defense but could contribute to our national security and interesting ways. Um, this is such an exciting time Azul here from our other speakers about space on and I can't, uh I'm really excited to be here today to be able to share a little bit of our insight on the subject. >>Thank you very much. Precedent. Miller, Chief information security officer, Jet Propulsion Lab, NASA, Your opening statement. >>Hey, thank you for having me. I would like to start off by providing just a little bit of context of what brings us. Brings us together to talk about this exciting topic for space workforce. Had we've seen In recent years there's been there's been a trend towards expanding our space exploration and the space systems that offer the great things that we see in today's world like GPS. Um, but a lot of that has come with some Asian infrastructure and technology, and what we're seeing as we go towards our next generation expects of inspiration is that we now want to ensure that were secured on all levels. And there's an acknowledgement that our space systems are just a susceptible to cyber attacks as our terrestrial assistance. We've seen a recent space, uh, policy Directive five come out from our administration, that that details exactly how we should be looking at the cyber principle for our space systems, and we want to prevent. We want to prevent a few things as a result of that of these principles. Spoofing and jamming of our space systems are not authorized commands being sent to those space systems, lots of positive control of our space vehicles on lots of mission data. We also acknowledge that there's a couple of frameworks we wanna adopt across the board of our space systems levers and things like our nice miss cybersecurity frameworks. eso what has been a challenge in the past adopted somebody Cyber principles in space systems, where there simply has been a skill gap in a knowledge gap. We hire our space engineers to do a few things. Very well designed space systems, the ploy space systems and engineer space systems, often cybersecurity is seen as a after thought and certainly hasn't been a line item and in any budget for our spaces in racing. Uh, in the past in recent years, the dynamic started to change. We're now now integrating cyber principles at the onset of development of these life cycle of space. Systems were also taking a hard look of how we train the next generation of engineers to be both adequate. Space engineers, space system engineers and a cyber engineers, as a result to Mrs success on DWI, also are taking a hard look at What do we mean when we talk about holistic risk management for our space assistance, Traditionally risk management and missing insurance for space systems? I've really revolved around quality control, but now, in recent years we've started to adopt principles that takes cyber risk into account, So this is a really exciting topic for me. It's something that I'm fortunate to work with and live with every day. I'm really excited to get into this discussion with my other panel members. Thank you. >>You Preston. Great insight there. Looking forward. Thio chatting further. Um, Clint Closure with a W. S now heading up. A director of aerospace and satellite Solutions, formerly Major General, Your opening statement. >>Thanks, John. I really appreciate that introduction and really appreciate the opportunity to be here in the Space and Cybersecurity Symposium. And thanks to Cal Poly for putting it together, you know, I can't help, but as I think to Cal Poly there on the central California coast, San Luis Obispo, California I can't help but to think back in this park quickly. I spent two years of my life as a launch squadron commander at Vandenberg Air Force Base, about an hour south of Cal Poly launching rockets, putting satellites in orbit for the national intelligence community and so some really fond memories of the Central California coast. I couldn't agree more with the theme of our symposium this week. The space and cyber security we've all come to know over the last decade. How critical spaces to the world, whether it's for national security intelligence, whether it's whether communications, maritime, agriculture, development or a whole host of other things, economic and financial transactions. But I would make the case that I think most of your listeners would agree we won't have space without cybersecurity. In other words, if we can't guaranteed cybersecurity, all those benefits that we get from space may not be there. Preston in a moment ago that all the threats that have come across in the terrestrial world, whether it be hacking or malware or ransomware or are simple network attacks, we're seeing all those migrate to space to. And so it's a really important issue that we have to pay attention to. I also want to applaud Cow Pauling. They've got some really important initiatives. The conference here, in our particular panel, is about developing the next generation of space and cyber workers, and and Cal Poly has two important programs. One is the digital transformation hub, and the other is space data solutions, both of which, I'm happy to say, are in partnership with a W. S. But these were important programs where Cal Poly looks to try to develop the next generation of space and cyber leaders. And I would encourage you if you're interested in that toe. Look up the program because that could be very valuable is well, I'm relatively new to the AWS team and I'm really happy Thio team, as John you said recently retired from the U. S. Air Force and standing up the U. S. Space force. But the reason that I mentioned that as the director of the aerospace and satellite team is again it's in perfect harmony with the theme today. You know, we've recognized that space is critically important and that cyber security is critically important and that's been a W s vision as well. In fact, a W s understands how important the space domain is and coupled with the fact that AWS is well known that at a W s security is job zero and stolen a couple of those to fax A. W. S was looking to put together a team the aerospace and satellite team that focus solely and exclusively every single day on technical innovation in space and more security for the space domain through the cloud and our offerings there. So we're really excited to reimagine agree, envision what space networks and architectures could look like when they're born on the cloud. So that's important. You know, talk about workforce here in just a moment, but but I'll give you just a quick sneak. We at AWS have also recognized the gap in the projected workforce, as Preston mentioned, Um, depending on the projection that you look at, you know, most projections tell us that the demand for highly trained cyber cyber security cloud practitioners in the future outweighs what we think is going to be the supply. And so a ws has leaned into that in a number of ways that we're gonna talk about the next segment. I know. But with our workforce transformation, where we've tried to train free of charge not just a W s workers but more importantly, our customers workers. It s a W s we obsessed over the customer. And so we've provided free training toe over 7000 people this year alone toe bring their cloud security and cyber security skills up to where they will be able to fully leverage into the new workforce. So we're really happy about that too? I'm glad Preston raised SPD five space policy Directive five. I think it's gonna have a fundamental impact on the space and cyber industry. Uh, now full disclosure with that said, You know, I'm kind of a big fan of space policy directives, ESPN, Or was the space policy directive that directed to stand up of the U. S. Space Force and I spent the last 18 months of my life as the lead planner and architect for standing up the U. S. Space force. But with that said, I think when we look back a decade from now, we're going to see that s p d five will have as much of an impact in a positive way as I think SPD for on the stand up of the space Force have already done so. So I'll leave it there, but really look forward to the dialogue and discussion. >>Thank you, gentlemen. Clint, I just wanna say thank you for all your hard work and the team and the people who were involved in standing up Space force. Um, it is totally new. It's a game changer. It's modern, is needed. And there's benefits on potential challenges and opportunities that are gonna be there, so thank you very much for doing that. I personally am excited. I know a lot of people are excited for what the space force is today and what it could become. Thank you very much. >>Yeah, Thanks. >>Okay, So >>with >>that, let me give just jump in because, you know, as you're talking about space force and cybersecurity and you spend your time at Vanderburgh launching stuff into space, that's very technical. Is operation okay? I mean, it's complex in and of itself, but if you think about like, what's going on beyond in space is a lot of commercial aspect. So I'm thinking, you know, launching stuff into space on one side of my brain and the other side of brain, I'm thinking like air travel. You know, all the logistics and the rules of the road and air traffic control and all the communications and all the technology and policy and, you >>know, landing. >>So, Major General Clint, what's your take on this? Because this is not easy. It's not just one thing that speaks to the diversity of workforce needs. What's your reaction to that? >>Yeah. I mean, your observation is right on. We're seeing a real boom in the space and aerospace industry. For all the good reasons we talked about, we're recognizing all the value space from again economic prosperity to exploration to being ableto, you know, improve agriculture and in weather and all those sorts of things that we understand from space. So what I'm really excited about is we're seeing this this blossom of space companies that we sort of referred to his new space. You know, it used to be that really only large governments like the United States and a handful of others could operate in the space domain today and largely infused because of the technological innovation that have come with Cyber and Cyrus Space and even the cloud we're seeing more and more companies, capabilities, countries, all that have the ability, you know. Even a well funded university today can put a cube sat in orbit, and Cal Poly is working on some of those too, by the way, and so it's really expanded the number of people that benefits the activity in space and again, that's why it's so critically important because we become more and more reliant and we will become more and more reliant on those capabilities that we have to protect him. It's fundamental that we do. So, >>Bucky, I want you to weigh in on this because actually, you you've flown. Uh, I got a call sign which I love interviewing people. Anyone who's a call sign is cool in my book. So, Bucky, I want you to react to that because that's outside of the technology, you know, flying in space. There's >>no >>rule. I mean, is there like a rules? I mean, what's the rules of the road? I mean, state of the right. I mean, what I mean, what what's going? What's gonna have toe happen? Okay, just logistically. >>Well, this is very important because, uh and I've I've had access thio information space derived information for most of my flying career. But the amount of information that we need operate effectively in the 21st century is much greater than Thanet has been in the past. Let me describe the environment s so you can appreciate a little bit more what our challenges are. Where, from a space perspective, we're going to see a new exponential increase in the number of systems that could be satellites. Uh, users and applications, right? And so eso we're going we're growing rapidly into an environment where it's no longer practical to just simply evolved or operate on a perimeter security model. We and with this and as I was brought up previously, we're gonna try to bring in MAWR commercial capabilities. There is a tremendous benefit with increasing the diversity of sources of information. We use it right now. The military relies very heavily on commercial SAT com. We have our military capabilities, but the commercial capabilities give us capacity that we need and we can. We can vary that over time. The same will be true for remote sensing for other broadband communications capabilities on doing other interesting effects. Also, in the modern era, we doom or operations with our friends and allies, our regional partners all around the world, in order to really improve our interoperability and have rapid exchange of information, commercial information, sources and capabilities provides the best means of doing that. So that so that the imperative is very important and what all this describes if you want to put one word on it. ISS, we're involving into ah hybrid space architectures where it's gonna be imperative that we protect the integrity of information and the cyber security of the network for the things most important to us from a national security standpoint. But we have to have the rules that that allows us to freely exchange information rapidly and in a way that that we can guarantee that the right users are getting the right information at the right. >>We're gonna come back to that on the skill set and opportunities for people driving. That's just looking. There's so much opportunity. Preston, I want you to react to this. I interviewed General Keith Alexander last year. He formerly ran Cyber Command. Um, now he's building Cyber Security Technologies, and his whole thesis is you have to share. So the question is, how do you share and lock stuff down at the same time when you have ah, multi sided marketplace in space? You know, suppliers, users, systems. This is a huge security challenge. What's your reaction to this? Because we're intersecting all these things space and cybersecurity. It's just not easy. What's your reaction? >>Absolutely, Absolutely. And what I would say in response to that first would be that security really needs to be baked into the onset of how we develop and implement and deploy our space systems. Um, there's there's always going to be the need to collect and share data across multiple entities, particularly when we're changing scientific data with our mission partners. Eso with that necessitates that we have a security view from the onset, right? We have a system spaces, and they're designed to share information across the world. How do we make sure that those, uh, those other those communication channels so secure, free from interception free from disruption? So they're really done? That necessitates of our space leaders in our cyber leaders to be joining the hip about how to secure our space systems, and the communications there in Clinton brought up a really good point of. And then I'm gonna elaborate on a little bit, just toe invite a little bit more context and talk about some the complexities and challenges we face with this advent of new space and and all of our great commercial partners coming into therefore way, that's going to present a very significant supply chain risk management problems that we have to get our hands around as well. But we have these manufacturers developing these highly specialized components for the space instruments, Um, that as it stands right now, it's very little oversight And how those things air produced, manufactured, put into the space systems communication channels that they use ports protocols that they use to communicate. And that's gonna be a significant challenge for us to get get our hands around. So again, cybersecurity being brought in. And the very onset of these development thes thes decisions in these life cycles was certainly put us in a best better position to secure that data in our in our space missions. >>Yeah, E just pick up on that. You don't mind? Preston made such a really good point there. But you have to bake security in up front, and you know there's a challenge and there's an opportunity, you know, with a lot of our systems today. It was built in a pre cyber security environment, especially our government systems that were built, you know, in many cases 10 years ago, 15 years ago are still on orbit today, and we're thankful that they are. But as we look at this new environment and we understand the threats, if we bake cybersecurity in upfront weaken balance that open application versus the risk a long as we do it up front. And you know, that's one of the reasons that our company developed what we call govcloud, which is a secure cloud, that we use thio to manage data that our customers who want to do work with the federal government or other governments or the national security apparatus. They can operate in that space with the built in and baked in cybersecurity protocols. We have a secret region that both can handle secret and top secret information for the same reasons. But when you bake security into the upfront applications, that really allows you to balance that risk between making it available and accessible in sort of an open architecture way. But being sure that it's protected through things like ITAR certifications and fed ramp, uh, another ice T certifications that we have in place. So that's just a really important point. >>Let's stay high level for a man. You mentioned a little bit of those those govcloud, which made me think about you know, the tactical edge in the military analogy, but also with space similar theater. It's just another theater and you want to stand stuff up. Whether it's communications and have facilities, you gotta do it rapidly, and you gotta do it in a very agile, secure, I high availability secure way. So it's not the old waterfall planning. You gotta be fast is different. Cloud does things different? How do you talk to the young people out there, whether it's apparent with with kids in elementary and middle school to high school, college grad level or someone in the workforce? Because there are no previous jobs, that kind of map to the needs out there because you're talking about new skills, you could be an archaeologist and be the best cyber security guru on the planet. You don't have to have that. There's no degree for what, what we're talking about here. This >>is >>the big confusion around education. I mean, you gotta you like math and you could code you can Anything who wants to comment on that? Because I think this >>is the core issue. I'll say there are more and more programs growing around that educational need, and I could talk about a few things we're doing to, but I just wanna make an observation about what you just said about the need. And how do you get kids involved and interested? Interestingly, I think it's already happening, right. The good news. We're already developing that affinity. My four year old granddaughter can walk over, pick up my iPad, turn it on. Somehow she knows my account information, gets into my account, pulls up in application, starts playing a game. All before I really even realized she had my iPad. I mean, when when kids grow up on the cloud and in technology, it creates that natural proficiency. I think what we have to do is take that natural interest and give them the skill set the tools and capabilities that go with it so that we're managing, you know, the the interest with the technical skills. >>And also, like a fast I mean, just the the hackers are getting educated. Justus fast. Steve. I mean e mean Bucky. What do you do here? You CIt's the classic. Just keep chasing skills. I mean, there are new skills. What are some of those skills? >>Why would I amplify eloquent? Just said, First of all, the, uh, you know, cyber is one of those technology areas where commercial side not not the government is really kind of leading away and does a significant amount of research and development. Ah, billions of dollars are spent every year Thio to evolve new capabilities. And a lot of those companies are, you know, operated and and in some cases, led by folks in their early twenties. So the S O. This is definitely an era and a generation that is really poised in position. Well, uh, Thio take on this challenge. There's some unique aspects to space. Once we deploy a system, uh, it will be able to give me hard to service it, and we're developing capabilities now so that we could go up and and do system upgrades. But that's not a normal thing in space that just because the the technical means isn't there yet. So having software to find capabilities, I's gonna be really paramount being able to dio unique things. The cloud is huge. The cloud is centric to this or architectural, and it's kind of funny because d o d we joke because we just discovered the cloud, you know, a couple years ago. But the club has been around for a while and, uh, and it's going to give us scalability on and the growth potential for doing amazing things with a big Data Analytics. But as Preston said, it's all for not if if we can't trust the data that we receive. And so one of the concepts for future architectures is to evolve into a zero trust model where we trust nothing. We verify and authenticate everyone. And, uh, and that's that's probably a good, uh, point of departure as we look forward into our cybersecurity for space systems into the future. >>Block everyone. Preston. Your reaction to all this gaps, skills, What's needed. I mean it Z everyone's trying to squint through this >>absolutely. And I wanna want to shift gears a little bit and talk about the space agencies and organizations that are responsible for deploying these spaces into submission. So what is gonna take in this new era on, and what do we need from the workforce to be responsive to the challenges that we're seeing? First thing that comes to mind is creating a culture of security throughout aerospace right and ensuring that Azzawi mentioned before security isn't an afterthought. It's sort of baked into our models that we deploy and our rhetoric as well, right? And because again we hire our spaces in years to do it very highly. Specialized thing for a highly specialized, uh, it's topic. Our effort, if we start to incorporate rhetorically the importance of cybersecurity two missing success and missing assurance that's going to lend itself toe having more, more prepared on more capable system engineers that will be able to respond to the threats accordingly. Traditionally, what we see in organizational models it's that there's a cyber security team that's responsible for the for the whole kit kaboodle across the entire infrastructure, from enterprise systems to specialize, specialize, space systems and then a small pocket of spaces, years that that that are really there to perform their tasks on space systems. We really need to bridge that gap. We need to think about cybersecurity holistically, the skills that are necessary for your enterprise. I t security teams need to be the same skills that we need to look for for our system engineers on the flight side. So organizationally we need we need to address that issue and approach it, um todo responsive to the challenges we see our our space systems, >>new space, new culture, new skills. One of the things I want to bring up is looking for success formulas. You know, one of the things we've been seeing in the past 10 years of doing the Cube, which is, you know, we've been called the ESPN of Tech is that there's been kind of like a game ification. I want to. I don't wanna say sports because sports is different, but you're seeing robotics clubs pop up in some schools. It's like a varsity sport you're seeing, you know, twitch and you've got gamers out there, so you're seeing fun built into it. I think Cal Poly's got some challenges going on there, and then scholarships air behind it. So it's almost as if, you know, rather than going to a private sports training to get that scholarship, that never happens. There's so many more scholarship opportunities for are not scholarship, but just job opportunities and even scholarships we've covered as part of this conference. Uh, it's a whole new world of culture. It's much different than when I grew up, which was you know, you got math, science and English. You did >>it >>and you went into your track. Anyone want to comment on this new culture? Because I do believe that there is some new patterns emerging and some best practices anyone share any? >>Yeah, I do, because as you talked about robotics clubs and that sort of things, but those were great and I'm glad those air happening. And that's generating the interest, right? The whole gaming culture generating interest Robotic generates a lot of interest. Space right has captured the American in the world attention as well, with some recent NASA activities and all for the right reasons. But it's again, it's about taking that interested in providing the right skills along the way. So I'll tell you a couple of things. We're doing it a w s that we found success with. The first one is a program called A W s Academy. And this is where we have developed a cloud, uh, program a cloud certification. This is ah, cloud curriculum, if you will, and it's free and it's ready to teach. Our experts have developed this and we're ready to report it to a two year and four year colleges that they can use is part of the curriculum free of charge. And so we're seeing some real value there. And in fact, the governor's in Utah and Arizona recently adopted this program for their two year schools statewide again, where it's already to teach curriculum built by some of the best experts in the industry s so that we can try to get that skills to the people that are interested. We have another program called A W s educate, and this is for students to. But the idea behind this is we have 12 cracks and you can get up to 50 hours of free training that lead to A W s certification, that sort of thing. And then what's really interesting about that is all of our partners around the world that have tied into this program we manage what we call it ws educate Job board. And so if you have completed this educate program now, you can go to that job board and be linked directly with companies that want people with those skills we just helped you get. And it's a perfect match in a perfect marriage there. That one other piece real quickly that we're proud of is the aws Uh restart program. And that's where people who are unemployed, underemployed or transitioning can can go online. Self paced. We have over 500 courses they can take to try to develop those initial skills and get into the industry. And that's been very popular, too, So that those air a couple of things we're really trying to lean into >>anyone else want to react. Thio that question patterns success, best practices, new culture. >>I'd like Thio. The the wonderful thing about what you just touched on is problem solving, right, And there's some very, very good methodologies that are being taught in the universities and through programs like Hacking for Defense, which is sponsored by the National Security Innovation Network, a component of the I you where I work but the But whether you're using a lien methodologies or design school principals or any other method, the thing that's wonderful right now and not just, uh, where I work at the U. The Space force is doing this is well, but we're putting the problem out there for innovators to tackle, And so, rather than be prescriptive of the solutions that we want to procure, we want we want the best minds at all levels to be able to work on the problem. Uh, look at how they can leverage other commercial solutions infrastructure partnerships, uh, Thio to come up with a solution that we can that we can rapidly employ and scale. And if it's a dual use solution or whether it's, uh, civil military or or commercial, uh, in any of the other government solutions. Uh, that's really the best win for for the nation, because that commercial capability again allows us to scale globally and share those best practices with all of our friends and allies. People who share our values >>win win to this commercial. There's a business model potential financial benefits as well. Societal impact Preston. I want to come to you, JPL, NASA. I mean, you work in one of the most awesome places and you know, to me, you know, if you said to me, Hey, John, come working JP like I'm not smart enough to go there like I mean, like, it's a pretty It's intimidating, it might seem >>share folks out there, >>they can get there. I mean, it's you can get there if you have the right skills. I mean I'm just making that up. But, I mean, it is known to be super smart And is it attainable? So share your thoughts on this new culture because you could get the skills to get there. What's your take on all this >>s a bucket. Just missing something that really resonated with me, right? It's do it your love office. So if you put on the front engineer, the first thing you're gonna try to do is pick it apart. Be innovative, be creative and ways to solve that issue. And it has been really encouraging to me to see the ground welcome support an engagement that we've seen across our system. Engineers in space. I love space partners. A tackling the problem of cyber. Now that they know the West at risk on some of these cyber security threats that that they're facing with our space systems, they definitely want to be involved. They want to take the lead. They want to figure things out. They wanna be innovative and creative in that problem solving eso jpl We're doing a few things. Thio Raise the awareness Onda create a culture of security. Andi also create cyber advocates, cybersecurity advocates across our space engineers. We host events like hacked the lad, for example, and forgive me. Take a pause to think about the worst case scenarios that could that could result from that. But it certainly invites a culture of creative problem solving. Um, this is something that that kids really enjoy that are system engineers really enjoyed being a part off. Um, it's something that's new refreshing to them. Eso we were doing things like hosting a monthly cybersecurity advocacy group. When we talk about some of the cyber landscape of our space systems and invite our engineers into the conversation, we do outweighs programs specifically designed to to capture, um, our young folks, uh, young engineers to deceive. They would be interested and show them what this type of security has to offer by ways of data Analytic, since the engineering and those have been really, really successful identifying and bringing in new talent to address the skill gaps. >>Steve, I want to ask you about the d. O. D. You mentioned some of the commercial things. How are you guys engaging the commercial to solve the space issue? Because, um, the normalization in the economy with GPS just seeing spaces impacts everybody's lives. We we know that, um, it's been talked about. And and there's many, many examples. How are you guys the D o. D. From a security standpoint and or just from an advancement innovation standpoint, engaging with commercials, commercial entities and commercial folks? >>Well, I'll throw. I'll throw a, uh, I'll throw ah, compliment to Clint because he did such an outstanding job. The space forces already oriented, uh, towards ah, commercial where it's appropriate and extending the arms. Leveraging the half works on the Space Enterprise Consortium and other tools that allow for the entrepreneurs in the space force Thio work with their counterparts in a commercial community. And you see this with the, uh, you know, leveraging space X away to, uh, small companies who are doing extraordinary things to help build space situational awareness and, uh, s So it's it's the people who make this all happen. And what we do at at the D. O. D level, uh, work at the Office of Secretary defense level is we wanna make sure that they have the right tools to be able to do that in a way that allows these commercial companies to work with in this case of a space force or with cyber command and ways that doesn't redefine that. The nature of the company we want we want We want commercial companies to have, ah, great experience working with d o d. And we want d o d toe have the similar experience working, working with a commercial community, and and we actually work interagency projects to So you're going to see, uh, General Raymond, uh, hey, just recently signed an agreement with the NASA Esa, you're gonna see interagency collaborations on space that will include commercial capabilities as well. So when we speak as one government were not. You know, we're one voice, and that's gonna be tremendous, because if you're a commercial company on you can you can develop a capability that solves problems across the entire space enterprise on the government side. How great is that, Right. That's a scaling. Your solution, gentlemen. Let >>me pick you back on that, if you don't mind. I'm really excited about that. I mentioned new space, and Bucky talked about that too. You know, I've been flying satellites for 30 years, and there was a time where you know the U. S. Government national security. We wouldn't let anybody else look at him. Touch him. Plug into, um, anything else, right. And that probably worked at the time. >>But >>the world has changed. And more >>importantly, >>um, there is commercial technology and capability available today, and there's no way the U. S government or national security that national Intel community can afford economically >>to >>fund all that investment solely anymore. We don't have the manpower to do it anymore. So we have this perfect marriage of a burgeoning industry that has capabilities and it has re sources. And it has trained manpower. And we are seeing whether it's US Space Force, whether it's the intelligence community, whether it's NASA, we're seeing that opened up to commercial providers more than I've ever seen in my career. And I can tell you the customers I work with every day in a W s. We're building an entire ecosystem now that they understand how they can plug in and participate in that, and we're just seeing growth. But more importantly, we're seeing advanced capability at cheaper cost because of that hybrid model. So that really is exciting. >>Preston. You know you mentioned earlier supply chain. I don't think I think you didn't use the word supply chain. Maybe you did. But you know about the components. Um, you start opening things up and and your what you said baking it in to the beginning, which is well known. Uh, premise. It's complicated. So take me through again, Like how this all gonna work securely because And what's needed for skill sets because, you know, you're gonna open. You got open source software, which again, that's open. We live in a free society in the United States of America, so we can't lock everything down. You got components that are gonna be built anywhere all around the world from vendors that aren't just a certified >>or maybe >>certified. Um, it's pretty crazy. So just weigh in on this key point because I think Clint has it right. And but that's gonna be solved. What's your view on this? >>Absolutely. And I think it really, really start a top, right? And if you look back, you know, across, um in this country, particularly, you take the financial industry, for example, when when that was a burgeoning industry, what had to happen to ensure that across the board. Um, you know, your your finances were protected these way. Implemented regulations from the top, right? Yeah. And same thing with our health care industry. We implemented regulations, and I believe that's the same approach we're gonna need to take with our space systems in our space >>industry >>without being too directive or prescriptive. Instance she ating a core set of principles across the board for our manufacturers of space instruments for deployment and development of space systems on for how space data and scientific data is passed back and forth. Eso really? We're gonna need to take this. Ah, holistic approach. Thio, how we address this issue with cyber security is not gonna be easy. It's gonna be very challenging, but we need to set the guard rails for exactly what goes into our space systems, how they operate and how they communicate. >>Alright, so let's tie this back to the theme, um, Steve and Clint, because this is all about workforce gaps, opportunities. Um, Steve, you mentioned software defined. You can't do break fix in space. You can't just send a technician up in the space to fix a component. You gotta be software defined. We're talking about holistic approach, about commercial talk about business model technology with software and policy. We need people to think through, like you know. What the hell are you gonna do here, right? Do you just noticed road at the side of the road to drive on? There's no rules of engagement. So what I'm seeing is certainly software Check. If you wanna have a job for the next millennial software policy who solves two problems, what does freedom looked like in space Congestion Contention and then, obviously, business model. Can you guys comment on these three areas? Do you agree? And what specific person might be studying in grad school or undergraduate or in high school saying, Hey, I'm not a techie, but they can contribute your thoughts. I'll >>start off with, uh, speak on on behalf of the government today. I would just say that as policy goes, we need to definitely make sure that we're looking towards the future. Ah, lot of our policy was established in the past under different conditions, and, uh, and if there's anything that you cannot say today is that space is the same as it was even 10 years ago. So the so It's really important that our policy evolves and recognizes that that technology is going to enable not just a new ways of doing things, but also force us to maybe change or or get rid of obsolete policies that will inhibit our ability to innovate and grow and maintain peace with with a rapid, evolving threat. The for the for the audience today, Uh, you know, you want some job assurance, cybersecurity and space it's gonna be It's gonna be an unbelievable, uh, next, uh, few decades and I couldn't think of a more exciting for people to get into because, you know, spaces Ah, harsh environment. We're gonna have a hard time just dud being able differentiate, you know, anomalies that occur just because of the environment versus something that's being hacked. And so JPL has been doing this for years on they have Cem Cem great approaches, but but this is this is gonna be important if you put humans on the moon and you're going to sustain them there. Those life support systems are gonna be using, you know, state of the art computer technology, and which means, is also vulnerable. And so eso the consequences of us not being prepared? Uh, not just from our national security standpoint, but from our space exploration and our commercial, uh, economic growth in space over the long term all gonna be hinged on this cyber security environment. >>Clint, your thoughts on this too ill to get. >>Yeah. So I certainly agree with Bucky. But you said something a moment ago that Bucky was talking about as well. But that's the idea that you know in space, you can't just reach out and touch the satellite and do maintenance on the satellite the way you can't a car or a tank or a plane or a ship or something like that. And that is true. However, right, comma, I want to point out. You know, the satellite servicing industry is starting to develop where they're looking at robotic techniques in Cape abilities to go up in services satellite on orbit. And that's very promising off course. You got to think through the security policy that goes with that, of course. But the other thing that's really exciting is with artificial intelligence and machine learning and edge computing and database analytics and all those things that right on the cloud. You may not even need to send a robotic vehicle to a satellite, right? If you can upload and download software defined, fill in the blank right, maybe even fundamentally changing the mission package or the persona, if you will, of the satellite or the spacecraft. And that's really exciting to, ah, lot >>of >>security policy that you've gotta work through. But again, the cloud just opens up so many opportunities to continue to push the boundaries. You know, on the AWS team, the aerospace and satellite team, which is, you know, the new team that I'm leading. Now our motto is to the stars through the cloud. And there are just so many exciting opportunities right for for all those capabilities that I just mentioned to the stars through the cloud >>President, your thoughts on this? >>Yes, eso won >>a >>little bit of time talking about some of the business model implications and some of the challenges that exists there. Um, in my experience, we're still working through a bit of a language barrier of how we define risk management for our space systems. Traditionally traditionally risk management models is it is very clear what poses a risk to a flight mission. Our space mission, our space system. Um, and we're still finding ways to communicate cyber risk in the same terms that are system engineers are space engineers have traditionally understood. Um, this is a bit of a qualitative versus quantitative, a language barrier. But however adopting a risk management model that includes cybersecurity, a za way to express wish risk to miss the success, I think I think it would be a very good thing is something that that we have been focused on the J. P o as we Aziz, we look at the 34 years beyond. How do >>we >>risk that gap and not only skills but communication of cyber risk and the way that our space engineers and our project engineers and a space system managers understand >>Clinton, like Thio talk about space Force because this is the most popular new thing. It's only a couple of nine months in roughly not even a year, uh, already changing involving based on some of the reporting we've done even here at this symposium and on the Internet. Um, you know, when I was growing up, you know, I wasn't there when JFK said, you know, we're gonna get to the moon. I was born in the sixties, so, you know, when I was graduating my degree, you know, Draper Labs, Lincoln Lab, JPL, their pipeline and people wasn't like a surge of job openings. Um, so this kind of this new space new space race, you know, Kennedy also said that Torch has been passed to a new generation of Americans. So in a way that's happening right now with space force. A new generation is here is a digital generation. It's multi disciplinary generation. Could you take a minute and share, uh, for for our audience? And here at this symposium, um, the mission of Space Force and where you see it going because this truly is different. And I think anyone who's young e I mean, you know, if this was happening when I was in college would be like dropping everything. I'm in there, I think, cause there's so many areas thio jump into, um, it's >>intellectually challenging. >>It's intoxicating in some level. So can you share your thoughts? >>Yeah. Happy to do that. Of course. I I need to remind everybody that as a week ago I'm formally retired. So I'm not an official spokesman for US forces. But with that, you know, it said I did spend the last 18 months planning for it, designing and standing it up. And I'll tell you what's really exciting is you know, the commander of, uh, US Base Force General J. Raymond, who's the right leader at the right time. No question in my >>mind. But >>he said, I want to stand up the Space Force as the first fully digital service in the United States. Right? So he is trying >>to bake >>cloud baked cybersecurity, baked digital transformational processes and everything we did. And that was a guidance he gave us every day, every day. When we rolled in. He said, Remember, guys, I don't wanna be the same. I don't wanna be stale. I want new thinking, new capabilities and I want it all to be digital on. That's one of the reasons When we brought the first wave of people into the space force, we brought in space operations, right. People like me that flew satellites and launch rockets, we brought in cyber space experts, and we brought in intelligence experts. Those were the first three waves of people because of that, you know, perfect synergy between space and cyber and intel all wrapped in >>it. >>And so that was really, really smart. The other thing I'll say just about, you know, Kennedy's work. We're going to get to the moon. So here we are. Now we're going back to the Moon Project Artemus that NASA is working next man first woman on the moon by 2024 is the plan and >>then >>with designs to put a permanent presence on the moon and then lean off to march. So there was a lot to get excited about. I will tell you, as we were taking applications and looking at rounding out filling out the village in the U. S. Space Force, we were overwhelmed with the number of people that wanted, and that was a really, really good things. So they're off to a good start, and they're just gonna accomplishment major things. I know for sure. >>Preston, your thoughts on this new generation people out there were like I could get into this. This is a path. What's your what's your opinion on this? And what's your >>E could, uh, you so bold as to say >>that >>I feel like I'm a part of that new generation eso I grew up very much into space. Uh, looking at, um, listen to my, uh, folks I looked up to like Carl Sagan. Like like Neil Tyson. DeGrasse on did really feeling affinity for what What this country has done is for is a space program are focused on space exploration on bond. Through that, I got into our security, as it means from the military. And I just because I feel so fortunate that I could merge both of those worlds because of because of the generational, um, tailoring that we do thio promote space exploration and also the advent of cybersecurity expertise that is needed in this country. I feel like that. We are We are seeing a conversions of this too. I see a lot of young people really getting into space exploration. I see a lot of young people as well. Um uh, gravitating toward cybersecurity as a as a course of study. And to see those two worlds colliding and converse is something that's very near and dear to me. And again, I I feel like I'm a byproduct of that conversion, which is which, Really, Bothwell for space security in the future, >>we'll your great leader and inspiration. Certainly. Senior person as well. Congratulations, Steve. You know, young people motivational. I mean, get going. Get off the sidelines. Jump in Water is fine, Right? Come on in. What's your view on motivating the young workforce out there and anyone thinking about applying their skills on bringing something to the table? >>Well, look at the options today. You have civil space President represents you have military space. Uh, you have commercial space on and even, you know, in academia, the research, the potential as a as an aspiring cyber professional. All of you should be thinking about when we when we When? When we first invented the orbit, which eventually became the Internet, Uh, on Lee, we were, uh if all we had the insight to think Well, geez, you know whether the security implications 2030 years from now of this thing scaling on growing and I think was really good about today's era. Especially as Clint said, because we were building this space infrastructure with a cyber professionals at ground zero on dso the So the opportunity there is to look out into the future and say we're not just trying to secure independent her systems today and assure the free for all of of information for commerce. You know, the GPS signal, Uh, is Justus much in need of protection as anything else tied to our economy, But the would have fantastic mission. And you could do that. Uh, here on the ground. You could do it, uh, at a great companies like Amazon Web services. But you can also one of these states. Perhaps we go and be part of that contingency that goes and does the, uh, the se's oh job that that president has on the moon or on Mars and, uh, space will space will get boring within a generation or two because they'll just be seen as one continuum of everything we have here on Earth. And, uh, and that would be after our time. But in the meantime, is a very exciting place to be. And I know if I was in in my twenties, I wanna be, uh, jumping in with both feet into it. >>Yeah, great stuff. I mean, I think space is gonna be around for a long long time. It's super exciting and cybersecurity making it secure. And there's so many areas defeating on. Gentlemen, thank you very much for your awesome insight. Great panel. Um, great inspiration. Every one of you guys. Thank you very much for for sharing for the space and cybersecurity symposium. Appreciate it. Thank you very much. >>Thanks, John. Thank you. Thank you. Okay, >>I'm >>John for your host for the Space and Cybersecurity Symposium. Thanks for watching.
SUMMARY :
It's the Cube covering the purpose of this session is to spend the next hour talking about the future of workforce the adoption of commercial technology into the Department of Defense so that we can transform Thank you very much. the space systems that offer the great things that we see in today's world like GPS. Clint Closure with a W. S now heading up. as Preston mentioned, Um, depending on the projection that you Clint, I just wanna say thank you for all your hard work and the team and all the communications and all the technology and policy and, you It's not just one thing that speaks to the diversity of workforce needs. countries, all that have the ability, you know. outside of the technology, you know, flying in space. I mean, state of the right. in the modern era, we doom or operations with our friends and allies, So the question is, how do you share and talk about some the complexities and challenges we face with this advent of new space and and environment, especially our government systems that were built, you know, in many cases 10 years ago, You mentioned a little bit of those those govcloud, which made me think about you I mean, you gotta you like math and that we're managing, you know, the the interest with the technical skills. And also, like a fast I mean, just the the hackers are getting educated. And a lot of those companies are, you know, operated and and in some cases, Your reaction to all this gaps, skills, What's needed. I t security teams need to be the same skills that we need to look for for our system engineers on the flight One of the things I want to bring up is looking for success formulas. and you went into your track. But the idea behind this is we have 12 cracks and you can get up to Thio that question patterns success, best practices, And so, rather than be prescriptive of the solutions that we want to procure, if you said to me, Hey, John, come working JP like I'm not smart enough to go there like I mean, I mean, it's you can get there if you landscape of our space systems and invite our engineers into the conversation, we do outweighs programs Steve, I want to ask you about the d. O. D. You mentioned some of the commercial things. The nature of the company we You know, I've been flying satellites for 30 years, and there was a time where you the world has changed. and there's no way the U. S government or national security that national Intel community can afford And I can tell you the customers I work with every You got components that are gonna be built anywhere all around the world And but that's gonna be solved. We implemented regulations, and I believe that's the same approach we're gonna need to take with It's gonna be very challenging, but we need to set the guard rails for exactly what goes into our space systems, What the hell are you gonna do here, think of a more exciting for people to get into because, you know, spaces Ah, But that's the idea that you know in space, you can't just reach out and touch the satellite and do maintenance on the aerospace and satellite team, which is, you know, the new team that I'm leading. in the same terms that are system engineers are space engineers have traditionally understood. the mission of Space Force and where you see it going because this truly is different. So can you share your thoughts? But with that, you know, But in the United States. That's one of the reasons When we brought The other thing I'll say just about, you know, looking at rounding out filling out the village in the U. S. Space Force, And what's your and also the advent of cybersecurity expertise that is needed in this country. Get off the sidelines. to think Well, geez, you know whether the security implications 2030 years from now of Gentlemen, thank you very much for your awesome insight. Thank you. John for your host for the Space and Cybersecurity Symposium.
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Rita Scroggin, FirstBoard.io | CUBE Conversation, August 2020
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is theCUBE conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE, we're in our Palo Alto studios, the COVID crisis continues. Luckily we've got the ability to interview guests from remote and so we're excited to have this next guest. There's a lot of activity going on around equality and gender diversity, Black Lives Matter, and it feels like it really does feel like there's kind of a step function in moving this along. And there's a lot of groups out there that are trying to take a very active role, and one of the things they're trying to do is help women get on more corporate board seats, more representation, and we're really excited to have our next guest. Who's really taking a slightly different approach, a new approach to this, and we're happy to be joined by Rita Scroggin. She is the founder of FirstBoard.io, and she's also the Practice Director, Executive Group at Triad Group. So Rita, great to see you. >> Thank you very much, Jeff, for having me, I'm super excited to be here and to share the story about FirstBoard.io, what we're doing and how hopefully that will change the world just a little bit. >> That's great. Well, the way that this came about is I was on LinkedIn, I'm on LinkedIn all the time, and all of a sudden this big picture hit my feed and a ton of familiar faces. I think that's what it is four by eight. And I see Abby Kearns, Dao Jensen, Eve Maler, Wendy Perilli, Jocelyn is in there Syamla in there. And I thought, wow, I know a bunch of these women, and I'm always happy to promote the women in theCUBE alumni. And I reached out and I think it was Wendy said, "Hey, this is... She said, "I'm a founding member of this thing called FirstBoard.io. And I (indistinct) and she said, we got to talk to Rita. So it was great to meet you. And this is a new organization. I think you said you started at the very beginning of this year. >> Yeah. >> Why? Let's get kind of to the origin story. >> Yeah. >> What gave you the idea? Why did you think that this was something that needed to be done? And what caused you to actually take the leap of faith and start FirstBoard? >> Yeah, very good question. So in the fall of 2019, I did an event in partnership with K&L Gates and it was about how to get on board, and it wasn't gender specific, but I invited a lot of women from my network, and through K&L Gates, there was a speaker on the panel, Cheryl Bolton, who is now a supporter of FirstBoard.io. And we spoke after the panel discussion, so I was the moderator, and she said, "Do you place people or women specifically, "on private company boards? I said, I do now let's have a conversation about that. So we talked some more and we kind of felt like there's really a need for companies to diversify their boards, particularly private tech companies. And so then I thought about more about the idea. I reached out to a few women in my network and I said, hey, I have this idea. I'm thinking about starting an initiative around this topic, would you be interested in being part of it? And a lot of the women who I reached out to said, I'd love the idea, I would love to get involved. So that was really the origin, then we met, we had a little sort of social get together in, I think it was early December in Palo Alto. And then we said, let's launch officially in January, which we did. So in January we had our first and only in-person meeting, the idea initially was that we would meet every quarter in person. So it would be very localized to Silicon Valley and then COVID happened and everything changed. And we are now meeting via Zoom every six to eight weeks. We have members who are in different locations, most of our members are on Silicon Valley, but we also have a member in New York, in Seattle, in Dallas, and I might forget a location, but we're a little bit more distributed right now. And so that is where we are today. >> So you've done it a little bit different. You've got this group of women, there's 32 women in that picture, the founding members. And so you're taking almost like a cohort approach, a group approach. Why that approach? What did you see that wanted you to go that way, versus doing individual searches for individual companies, looking for individual kind of board members. Why the group approach? What type of dynamic does that introduce? How do the women leverage one another inside of this structure? >> Yeah, that's a good question. That's really the idea. The idea is that we work together collaboratively and that we leverage each other's networks. We raise each other's platform. I might know 10 or 15 or whatever, decision makers let's say VCs, CEOs, but the next member might know an equal number or more or less. So what I was thinking is if we leverage each other's network, we exponentially grow our network and we exponentially grow our visibility. So our focus right now is to really raise the profile of FirstBoard.io and the profile of each member of the group. So it it's fundamentally different, 'cause we're working together, kind of almost like a company that can accelerate where if we have a success, it's everybody's success. Because it raises the profile of everybody else. >> Right. >> So that's the idea, which is different than a networking organization, where you are an unknown member. And we're trying to make this in a different way. >> Right, right. And is the goal, within all the women that have joined, the founding members for all of them to get on a board, I mean, is that all of them are >> That's the goal. qualified people to be on a proper board. >> Yeah, that is the goal, that's the idea, we may not accomplish that in the first round because this is a problem that's been going on for a long time, but we're getting close to our first board placement. So that's I think initial great success. And we're working on a number of initiatives right now to raise the profile. We're doing a video interview with all our supporters. We are creating a campaign, how to reach out to CEOs and VCs. So we're working on a number of things right now behind the background to really target our audience, and our audience is specific to the tech world. So we're focusing really on private tech companies and we're focusing on our decision makers within those organizations. So whether it's the investor, the private equity, growth equity, or venture capital community, or the CEO or other board members for that matter, who may be aware that there's an opening and we're trying to tap into those as well. >> Right, right. So you've mentioned Silicon Valley, VCs and private equity a couple of times. So is the focus more in kind of that ecosystem that we're familiar with here in Silicon Valley with more private, kind of private and growth opportunities, or are you also just fully looking for large, regular public companies as well? >> We wouldn't turn down a public company opportunity, but none of our members have been on a board so far. And I think it's probably more realistic that, the first board position might be at a private tech company where the operating experience is particularly valuable. So that's our primary focus in terms of reaching out of the old But if a public company would come our way and say, we absolutely would love to talk to some of your members, of course we wouldn't turn that down. >> Jeff: Right. >> But actively we are going after private tech companies, and they can be located anywhere, so it's not specific this to Silicon Valley, of course a lot of tech companies are clustered there or here, but it could also be company in New York, or Boston, or wherever, but the focus is really on tech versus a broader focus of any kind of company. >> Right, right. So when you're working with these women who've never been on a board, what do you find is kind of the biggest gap that they need to fill, whether that's a real gap or perceived gap in their either skillsets or experience or whatever, to kind of make the jump and get into one of these board seats. Is it in any particular skill, any particular kind of point of view, what are the types of things that you do as a group to help them be better received, I guess, for the opportunities? >> Yeah. What we don't do is we don't really a training program or prep here. There are other organizations who do that, I think we do a very, very good job. Some of our members are part of other organizations as well. So what we're thinking more is the company oftentimes has, in a certain growth stage, has a gap in some form. And in looking at board opportunities, I think it's important to identify where's that gap, maybe it's go to market, or maybe it is a certain technical expertise, and match them up with the experience of our founding members. So we don't have a program to prepare women, we're more focused on... Okay, we're assuming you're prepared, that might be various degrees, and we're just trying to match kind of the operating expertise to the gap on a fully independent board member at any given company. >> Right, right I think we talked before we turned on the cameras, the three things you said you focus on really is, is operational expertise, skill experience, as well as domain expertise. >> Yeah. >> And so you're really trying to kind of map against a gap that the company has against a skillset that one of the members has. >> Yeah. So far I've sort of facilitated three different board opportunities and two of them, what they had in common, that the company was looking for somebody who really had domain expertise with the audience they were looking at, and who understood the buyer, and who had deep expertise in what to market strategies, developing them. So that's one example, right. And the other company, the third one was looking for somebody who had connections in the space who really understood that particular domain. And so it all depends, and I think it also depends on what stage the company's in. And I think the further along the company is, the more it's about governance and regulations. And earlier on, it's really filling a certain gap on the leadership team. >> Right. >> In the private equity world is also very interesting to us because oftentimes there's a timeline and there are certain growth objectives the company wants to reach. And that's a great opportunity, I think, for FirstBoard to bring in a founding member with that particular operating expertise. >> Right, right. So I'm curious, that's a great segue into kind of the customer side, if you will, the people that are looking for board members. Have you seen over the last several months or years, I'll open it up, kind of a shift in terms of people a, just kind of accepting that there are going to be more women and people of color on the board, but also more of kind of an active search and a more kind of progressive goal to make sure that they do increase the diversity on their boards, whether that be for women or people of color or whatever, just to bring more diversity. Have you seen a shift in your customer base, in terms of they're really focused on prioritization on that? >> Well, I think it's certainly on people's mind and I think now more so than ever with the recent changes and sort of uprising of Black Lives Matter, but I wouldn't say that has really transferred over into real meaningful diversity on boards. I think we still have a long, long way to go, and there's an organization, Him For Her, and I think it was the Calyx Management Institute, they did a study last year and they found that privately, heavily funded companies, 60% of those don't have a single woman on the board. And I think women in general held about 7% of board seats at these companies. So I think there's still a long way to go, but I think it's very important that in the future, a larger proportion of the population is reflected in the boards. Right? So whether it's women, women of color, people of color, so everybody should be part of the leadership team on the board level and on the leadership level. And I think that has become certainly more of a topic, I think, especially for large companies. And I think startups are now recognizing that it's important for them too, especially if they want to be perceived as a company, which has fair and equal values. >> Right. Right. So given that kind of landscape, if you will, what are kind of the expectations that you have with this founding member group? And I presume there'll be other groups in the future once these people all find a great board seat and are doing their thing, kind of, is it a really tough road ahead? Do you see that it's really not that tough on maybe in the macro level, but on the micro level there are some real opportunities, how are you as a group of 32 founding members trying to take this Hill, if you will, against pretty tough odds actually. >> But I think we're going to take it one step at a time. We already did a press release, we have a website, we have some visibility on LinkedIn and we already have been able to curate three different board conversations. So I think step by step, I think we will become more visible. I think we will be more known. We will have more opportunities to introduce founding members, this current cohort and future cohorts. And through that, I think we will make progress. So I'm very optimistic that we can make a difference, that we can get more women on boards. And once the founding members have joined a board, the plan is to launch a group where basically we create a peer group, which will then mentor and support the next cohort. And we also have an amazing group of supporters and partners already. We have Steve Singh from Madrona Ventures. We have Rohini from NGP Capital, and we're always looking for more partners and supporters. I'm not going list everybody right now, but I'm very proud about that we have partners and supporters who bought into the mission and who are helping us accomplish the mission. So I feel very optimistic that we will be able to move the needle. >> Jeff: Yeah. >> It might be at slower pace, but it was still the making a difference. >> Right. Right. Well, the hundredth anniversary of women getting the vote is coming up here in a couple of weeks. Right. And that took a long time to get done, So this stuff it does not happen easily. It does not happen overnight. But I would think certainly too with the increasing number of women in VC roles, as partners, and are also getting on board seats that hopefully that the things are starting to fall in the right direction. And hopefully with each progressive placement is a little bit easier than the one before. So Rita it's great to meet you, everyone I talked to you about you is so excited about the work that you're doing and what you're doing with FirstBoard. >> Thank you. >> I want to give you kind of the last word before we sign off, how should people learn more? How can people support the cause? How should people get involved, so that they can move the needle. >> That's great. Thank you. Get in touch with us on, if you go to the website FirstBoard.io, there is a way to partner with us, there's a link to partner with us, there's a link if you are interested in joining the future cohort. Please contact me and I will respond. And we would love to talk to companies, who are thinking about diversifying their board, we would love to talk to VCs for whom this is important. So please get in touch, and we'll figure out how to change the world together. >> Right And, oh by the way, most studies show you get better business outcomes, right. With diversity of opinion, diversity of points of view. So it's not only the right thing to do, it's also very good business. >> And I think the next decade we are ready for change. I think the society, I think is ready for change. And I think how companies run and are operated, I think people are ready for a change too. So I think the timing is really, really right. And I think we can make it happen. >> Great. Well, Rita, thank you again for taking a few minutes >> Thank you >> and telling your story and joining us on theCUBE. >> Thank you very much. It was pressure of Jeff and I look forward to talk again. >> Yeah. Maybe in person after we get through all this COVID madness. >> Maybe in person, yeah. >> All right. Well, thanks again, Rita. >> Rita: Thank you very much. >> All right She's Rita, I'm Jeff. You're watching theCUBE. Thanks for watching. We'll see you next time. (soft music)
SUMMARY :
leaders all around the world. and one of the things they're trying to do and how hopefully that and all of a sudden this of to the origin story. And a lot of the women in that picture, the founding members. and the profile of each So that's the idea, And is the goal, within all That's the goal. behind the background to So is the focus more in in terms of reaching out of the old and they can be located anywhere, kind of the biggest gap kind of the operating expertise to the gap the three things you said that the company has against a skillset that the company was looking for somebody In the private equity world kind of the customer side, And I think women in general but on the micro level there the plan is to launch a group but it was still the making a difference. that hopefully that the kind of the last word And we would love to talk to companies, So it's not only the right thing to do, And I think we can make it happen. Well, Rita, thank you again and telling your story I look forward to talk again. Maybe in person after we get through All right. We'll see you next time.
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Beth Stewart, Trewstar | CUBE Conversation, June 2020
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're in our Palo Alto studios today, having ongoing conversations about diversity and really adding more women and also people of color into the corporate environment. And we're really excited to have somebody who's an expert in the field. Joining us for the first time from the East coast. She's Beth Stewart, founder and CEO of Trewstar. Before we get going, tell us a little bit about Trewstar and what you guys are all about. >> Well, we're a search firm and we specialize at the board level, so we don't do executive search. And we further focus on female candidates, and much more recently, I wouldn't want to say we never focused on racial diversity, but let's just say it's getting a lot more attention and that would include men and women. >> Right, right, so that makes a lot of sense. And specifically, what's different about running a search firm that's focused on board members than a search firm that's focused on traditional kind of leadership roles, CEO or other senior executives? >> Well, there are a couple of things. First of all, one of the criteria to be a partner at Trewstar is that you have to have been a board member yourself. And I don't think at other search firms that do the board work as part of their overall practice that that's as important, that's not to say some partners at other firms aren't board members, but it's not as consistent as it is at Trewstar. So one, we feel like we really understand what our clients' issues are. A second thing that differentiates us is that, we spend really all day every day thinking about and sourcing and meeting with and getting referrals from people about diversity candidates. So, I think other firms are focused on people that they can place into leadership positions which aren't necessarily people who are or have been or could be a board member. And going back to that focus on having been in the board room, we have a pretty good sense of who's right and who isn't maybe quite ready or never will be ready to go on a board. >> So I wonder if you could just pull the curtain back a little bit for us, 'cause everyone has worked for a manager or been a manager and had some level of exposure to kind of the senior management in their companies or CEOs. We see him speak at keynotes. That's very different than what happens in the board. So, when you talk about the candidates, and you just mentioned, some people may never be ready for a board position. What are the kind of candidate attributes that you look for that you know is somebody that's good for corporate board? >> Well, so first, it has to start with the skill set that the company has requested, based on their analysis and sometimes we help with this. But their analysis of where there is a gap in the skills on the board. And there are a lot of different people that might fit that skill. Let's just take the audit chair, because it's such an obvious one, there are many, many people who can chair an audit committee. But what we also are going to look for is somebody who you'd like to have dinner with or lunch with. Now I realize when we're in COVID times, everybody's not doing that, but assuming things return to some level of normalcy, you want to have people who are personable, who are easy to get along with, who aren't going to talk too much, who aren't going to talk over each other and who are skilled at the top of their game, if you will. So, for people who might be audit chairs, we're looking for either a CFO or a retired audit partner. And in that case, we might be looking for audit partners who have had leadership positions in their firms that's just an indication of their sort of level of outstandingness. >> Right. >> And when you look for a CFO, you might say, is this a CFO who came up through an investment banking or Treasurer background or is it a CFO who came up through an accounting background? All these depend on the situation, but those are the kinds of considerations for us. >> Right, and one of the things that came up in doing a little research for this interview, is you talked about crafting modern dynamic boards and I think probably a lot of people's perception is that boards just don't turn over that often. And I think even you've said in some of your literature, that the problem's not really a supply side problem, it's a demand side problem. So, I wonder if you can share some insight as to kind of what is happening with boards in terms of turnovers and making seats available for new people, whether that be women or women of color or whomever. Is that changing over time? Are you seeing a dynamic start to change where you're starting to get more fresh blood into corporate boards, where before that was probably a pretty glacial paced activity I would imagine? >> I wouldn't want you to think that anybody's sprinting at this point, we haven't gone from glacial to sprints, but change has happened. And so you talked about a dynamic boardroom, if you can imagine the number of people that are on corporate boards that haven't worked since before the iPhone or before the trade wars with China and other places or before #metoo or before COVID or before dealing with millennials in the workplace. So, there are a lot of people that fall in that category that do offer wisdom and stability on a board, but it's really, I believe, incumbent on them to get that sort of new perspectives and literally new information and skills and have it be a better blend. And you can't do that unless you do create openings, you can always increase the size of the board, but you can't do that unless you take the difficult step of asking some of the longer tenured and older board members to retire. Now, having said that, it's not just an ageist thing. There are often board members that for instance, on a pre-IPO company, who were venture capitalists, and the venture capitalists may not actually know the issues of a public board, they know the issues of smaller companies and growing in a private market. And sometimes you get somebody who's in the middle of their career, who doesn't have the time to spend, because they are in a full-time role. So really, what it comes down to is, someone appropriately managing the boardroom by saying, "who's really got the skills and the time and the personality that we need." And what I find most interesting, Jeff, is you can speak to anybody on a board and they know who it is that shouldn't be there anymore. It doesn't require a whole process and bringing in outsiders and doing exhaustive studies, everybody knows who it is. It's just whether there's somebody who's willing to have those difficult conversations. >> So, it's interesting 'cause you say someone willing to have those difficult conversations which would imply that there's not kind of a systematic way to make sure that things are refreshed to make sure that there's some turnover to make sure that maybe institutionally everybody knows that there's going to be turns if it's really kind of a one off conversation every time and I think, again, doing some research, you talked about, some really older folks that have been around for a long time, not necessarily because they don't have the qualifications anymore, but it's just time for them to potentially give up that chair. So, you're saying that it's not that institutionalized in terms of making sure that this thing is refreshed at some type of frequency? >> Yes, that's what I'm saying. I just don't know how to say it any differently, but it doesn't happen consistently, but what is consistently true, is the dread with which the senior person on the board, the chair of nominating governance, the chair of the board, maybe it's the CEO, has about having the conversation about asking somebody to not stand for re-election, that's consistent and systematized. And there are some other sort of old fashion ways we can expand the board while expanding the board if you've been in a board room, it's a trivial issue. Somebody makes a motion and the board's expanded by one or we can't ask somebody to retire, because their term's not up. Well, why can't you? You're supposed to be representing the shareholders. If they're not doing as great a job as the next person. Having them stay for another 18 months isn't really in the best interest of the shareholders. So, I feel it's a little bit the dirty little secret in corporate boards. This unwillingness of people to either ask somebody to move on or to move on themselves. >> Well, then there's the whole chairman-CEO thing, which I've never quite understood that how you can be both the chairman of the board as well as the CEO of the company if the board is supposed to be the CEO's boss? But I don't think we're going to solve that problem here today. >> That's a third rail that I'm not going to get into and I would suspect that it really varies by person and by situation. Sometimes I'm sure that works just perfectly well and other times, there is a reason to have a separation. >> Right, let's shift gears a little bit and talk about some positive news. You had an article that you did, it's been a while now, December 18th, saying that you placed more women in boards, the first quarter of Q1 2018, it's an old article, than you had in all 2017 which is kind of a nice interesting indicator of trending in the right direction. And as you just mentioned, before we turned on the cameras, your phones are lighting up with all this stuff going on with the black lives matter movement. So, people do seem to be in a better place than they were. So how do you see it kind of progressing? What are some ways that other people can contribute to help make sure that the momentum is going up in the correct direction? >> Sure, why don't I talk about what I think caused the change? And there's plenty of room for other people to take these actions. Certainly there has been for many years there were not for profit organizations and academic institutions that wrote about the reasons, wrote about, had conferences etcetera, about the reasons there should be diversity on boards. I have to say, parenthetically, this notion of diversity for me it goes a lot back to the idea of the dynamic board. So, it's not just being a woman per se or racially diverse person per se. It could be a person who actually has those needed skills. But anyway, so, for a long time these not for profits were focused on this. But it was March 7th, 2017, when State Street came out with their proclamation that they were not going to support chairs of nominating governance who didn't create diverse boards. And you might remember when they put the statue of the girl with her arms spread out in front of the bull on Wall Street. That was incredible and that led a number of other financial institutions who voted proxies to support that, that was huge. Another movement or another action that mattered, is the state of California, saying that they're setting up quotas. I'm no fan of quotas, but now that I've actually seen what happens in the state of California. And what's happened to the quality, we aren't putting people who aren't high quality on these boards, we're putting outstanding women on the boards, but there's more of an opportunity. And then the third thing that happened and I realized we're now getting into January of 2020, but I mention it because there are many more, so there are many more states that can do what California did. There are many more financial institutions that can do explicitly what State Street did, and many have, but there's still more. And then the last thing happened at Davos in January of 2020, when David Solomon, who's the CEO of Goldman Sachs, said that they will not take any companies public, unless this year there's at least one woman on the board and next year, two women on the board, and this is huge. So, what I would point out to you is that, in the case of State Street and in the case of Goldman Sachs, the senior member of the organization actually stepped in and did something and set a tone and set an expectation and sort of, if you will, created a rule, which is different than saying my head of diversity and inclusion is going to take care of it. Head of talent is responsible for this, it really has to come from the top. So, there are many, many other organizations with people at the top who can put in similar recommendations or basically new ways of working. >> Right, Beth, but we know from real data and real evidence that a diversity of opinion leads to better outcome and it leads to better business results. So it's funny that even with that kind of data, you still need kind of that personal touch to push it over the line, to really make it. The fearless girl statue is an amazing story, I'm happy to say I've tracked her down and got a couple pictures. I've got a few daughters that I shared it with and kind of the rallying cry that that became in fact, I think they've even moved it to a more prominent position from across from the bull, really is interesting that there's these small little symbols that can mark significant progress in kind of this ongoing journey. >> Yes, I agree with you completely, but maybe it goes back to that whole notion of why can't you? Why don't people want to retire from boards? And what's really these various things have done is it's just forced the conversation and it's forced the action. Being on a board is a great thing. You get paid a lot, you're at the top of the hierarchy, it's the pinnacle of somebody's career. So I'm very sympathetic to why nobody wants to move on, but that doesn't mean it's right. We're supposed to be doing what's right for the company and the shareholders. >> Okay, so before we let you go, just a couple of concrete things that you suggest to people that they can do to kind of help this mission along. >> Well, so back to what differentiates us, we present slates of all women. And what we recommend is interview the women first. And if we don't find a candidate who matches what you need, both the specific skills and the personality, we'll open the search to men. And while we have placed men, whenever we started with an all female slate, we've never been asked to open the slate to men. So, what does it mean? That's not us, we're a client service business, it's the client who's never asked us. So it's incumbent upon us not to just have a slate of women, but to have a slate of outstanding women. And that goes back to focusing on this and spending every day and talking to so many women in advance. So that's the first thing I would say, is that you start with an all female slate. The second thing I would say is people say to me, what's the most important thing about to get a woman on a board, and I say it starts with a signed engagement letter. And so what does that imply? What that implies is that we're a for profit organization doing this from soup to nuts. We don't just find the women and send their resumes out, we run the whole process. We understand the company, we give them materials, we organize the interviews, we do the reference checks, we do what I call the last mile logistics, so that in a three to four month period, which is quite fast for the world of boards, somebody goes on the board. We've never had a failed search. So, it's really managing a whole process. And the signed engagement letter means, somebody actually hired us to do that. So, we start in the very beginning with a board who wants the whole process and wants to have a diverse candidate. So it's not like a question at the end or whatever, it's all lined up. And we try to leave no stone unturned and I would say that that's very important when you start thinking about, there are a lot of databases out there. But sometimes when you just go to a database and get a name, it doesn't actually turn into a woman on the board. >> Right, and I'm just curious to get your personal take, since you've been doing this for a while and as you said, your phone's been lighting up looking for more diverse candidates, not just women, but people of color, etcetera. Do you see a change in attitude from the senior people that are hiring you to move beyond? "I need to check a box, I'm getting pressure I need to do this", versus, "wow I see real benefit, I see this as real important. It's important for me, it's important for my company, it's important, really, to our shareholders, our stakeholders and our constituents to actually take maybe an uncomfortable step or a step", maybe uncomfortable is the wrong word, "that I'm not necessarily used to or is new or foreign to me, to take this action and move this thing down the road." >> Yeah, I would say absolutely, but I think that even if they start with, "I know I have to do this, I might not know why I want to do it, but I'm going to do it anyway." Even for the people that are in that, like take an all male board. Truthfully the all male boards aren't really wild about this, they've been forced for one reason or another. But what's amazing is if you come up with a high quality slate of candidates, what we find over and over again is the inability to choose between one candidate and another, and often the decision to add two women. And that to me is a testament to one the openness of those all male boards to recognizing quality, and being able to now see with a live person, if you will, how that new director could really help them. So, that's terrific that that happens. Now, just to mention on the racial diversity, we're doing the exact same thing or basically, if you will, beefing up, expanding all of our connections in those areas. And one of the things that's different is we've had searches that were underway, whoever is leading the search on the side of the company has said, "Stop. It has to be a racially diverse person, stop whatever you're doing." We did a search for a media company and we had 21 African-American women on the slate that met the spec for one reason or another. And then, of the new calls that we've been getting, I'd say 60 or 70% of them we don't want anything other than a racially diverse man or woman. You talked about the phones lighting up, it's like a set of fireworks at the fourth of July in terms of what's happened here. And we're completely behind it and we've had a lot of conversations with a lot of people about what's the right way to approach this in terms of having the conversations with those racially diverse people. And anyway, we're doing all sorts of things. And we're bound and determined to be helpful and to be action-oriented in this current situation. >> That's great news, Beth, because when I talked to some of my black friends, specifically, as this has been going on, a lot of them come back and say, "I don't know why this is so different, we've been having these issues for a long period of time." So, it's nice to find some examples where hopefully, there's some step function activity going on here. And I think what you just outlined very much supports that, that this isn't just more of the same, but actually, there are changes slowly being affected kind of across many fronts, all at the same time, which would certainly be supported by what you just said. >> So, I'd love to Jeff, I don't know whether we're running out of time or not, but I had a conversation with a senior African-American male board member. 'Cause one, he's on the board of a company that's our client, I know how terrific everybody thinks he is and he chairs audit committees and he chairs nominating governance committees. And so I asked him about how to handle this. And in any case, one of the things he told me is that he would advise his friends that if anybody was going on a board to figure out the sincerity of the board, he said, "'cause I don't want to go on a board and check the box. I want to go on a board because I'm part of a company trying to make strides in these areas and where I can add value." He said, "I would tell them up front, "that if all you've got is a black woman in diversity and inclusion, that I don't think you're sincere. And if I find that you're not sincere, I'm going to resign. And when I resign, you the board, will then have to explain to everybody why I resigned and that won't be pleasant." (chuckles) So, I thought, wow, that's- >> You're putting your mouth where your money is, that's for sure. That's terrific. >> Yeah. >> Well, Beth, we could go on and on and on. Unfortunately, we have other work to do and I'm sure you do as well. But our paths cross because of some of the fantastic women that we've had on theCUBE who are also clients of yours and getting placed in board seats, which is terrific news. We're happy to highlight some of these terrific individuals, as you said, they're not just women or people of color, they're fantastic people first, and terrific executives and kind of representatives of the company. So, really excited for you and what you're doing to help put some really qualified people in places where they can make a difference. >> Yes, well, it's a wonderful job I created for myself and as I say, I only talk to successful people, because unsuccessful ones aren't available to be interviewed for board roles. >> (chuckles) All right, well, we will leave it at that. So Beth, thanks a lot and have a terrific week. >> Thank you, same to you. Thank you, Jeff. >> All right, thanks a lot. >> Bye-bye. >> All right, she's Beth, I'm Jeff, you're watching theCUBE from Palo Alto. Thanks for watching, we'll see you next time. (mellow music)
SUMMARY :
leaders all around the world, and what you guys are all about. and that would include men and women. Right, right, so that that do the board work as of exposure to kind of that the company has requested, And when you look for Right, and one of the and the personality that we need." that there's going to be is the dread with which the that how you can be both I'm not going to get into You had an article that you did, and in the case of Goldman Sachs, and kind of the rallying cry and it's forced the action. that they can do to kind And that goes back to focusing on this that are hiring you to move beyond? and often the decision to add two women. And I think what you just and that won't be pleasant." mouth where your money is, of some of the fantastic women to be interviewed for board roles. and have a terrific week. Thank you, same to you. we'll see you next time.
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Jamil Jaffer, IronNet | RSAC USA 2020
>>Bye from San Francisco. It's the cube covering RSA conference, 2020 San Francisco brought to you by Silicon angle media. >>Hey, welcome back. Everyone's keeps coverage here in San Francisco at the Moscone center for RSA conference 2020 I'm John, your host, as cybersecurity goes to the next generation as the new cloud scale, cyber threats are out there, the real impact a company's business and society will be determined by the industry. This technology and the people that a cube alumni here, caramel Jaffer, SVP, senior vice president of strategy and corporate development for iron net. Welcome back. Thanks to Shawn. Good to be here. Thanks for having so iron net FC general Keith Alexander and you got to know new CEO of there. Phil Welsh scaler and duo knows how to scale up a company. He's right. Iron is doing really well. The iron dome, the vision of collaboration and signaling. Congratulations on your success. What's a quick update? >> Well look, I mean, you know, we have now built the capability to share information across multiple companies, multiple industries with the government in real time at machine speed. >>Really bringing people together, not just creating collected security or clip to defense, but also collaborating real time to defend one another. So you're able to divide and conquer Goliath, the enemy the same way they come after you and beat them at their own game. >> So this is the classic case of offense defense. Most corporations are playing defense, whack-a-mole, redundant, not a lot of efficiencies, a lot of burnout. Exactly. Not a lot of collaboration, but everyone's talking about the who the attackers are and collaborating like a team. Right? And you guys talk about this mission. Exactly. This is really the new way to do it. It has, the only way it works, >> it is. And you know, you see kids doing it out there when they're playing Fortnite, right? They're collaborating in real time across networks, uh, to, you know, to play a game, right? You can imagine that same construct when it comes to cyber defense, right? >>There's no reason why one big company, a second big company in a small company can't work together to identify all the threats, see that common threat landscape, and then take action on it. Trusting one another to take down the pieces they have folk to focus on and ultimately winning the battle. There's no other way a single company is gonna be able defend itself against a huge decency that has virtually unlimited resources and virtually unlimited human capital. And you've got to come together, defend across multiple industries, uh, collectively and collaboratively. >> Do you mean, we talked about this last time and I want to revisit this and I think it's super important. I think it's the most important story that's not really being talked about in the industry. And that is that we were talking last time about the government protects businesses. If someone dropped troops on the ground in your neighborhood, the government would protect you digitally. >>That's not happening. So there's really no protection for businesses. Do they build their own militia? Do they build their own army? Who was going to, who's going to be their heat shield? So this is a big conversation and a big, it brings a question. The role of the government. We're going to need a digital air force. We're going to need a digital army, Navy, Navy seals. We need to have that force, and this has to be a policy issue, but in the short term, businesses and individuals are sitting out there being attacked by sophisticated mission-based teams of hackers and nation States, right? Either camouflaging or hiding, but attacking still. This is a huge issue. What's going on? Are people talking about this in D C well, >> John, look not enough. People are talking about it, right? And forget DC. We need to be talking about here, out here in the Silicon Valley with all these companies here at the RSA floor and bring up the things you're bringing up because this is a real problem we're facing as a nation. >>The Russians aren't coming after one company, one state. They're coming after our entire election infrastructure. They're coming after us as a nation. The Chinese maybe come after one company at a time, but their goal is to take our electoral properties, a nation, repurpose it back home. And when the economic game, right, the Iranians, the North Koreans, they're not focused on individual actors, but they are coming after individual actors. We can't defend against those things. One man, one woman, one company on an Island, one, one agency, one state. We've got to come together collectively, right? Work state with other States, right? If we can defend against the Russians, California might be really good at it. Rhode Island, small States can be real hard, defends against the Russians, but if California, Rhode Island come together, here's the threats. I see. Here's what it's. You see share information, that's great. Then we collaborate on the defense and work together. >>You take these threats, I'll take those threats and now we're working as a team, like you said earlier, like those kids do when they're playing fortnight and now we're changing the game. Now we're really fighting the real fight. >> You know, when I hear general Keith Alexander talking about his vision with iron net and what you guys are doing, I'm inspired because it's simply put, we have a mission to protect our nation, our people, and a good businesses, and he puts it into kind of military, military terms, but in reality, it's a simple concept. Yeah, we're being attacked, defend and attack back. Just basic stuff. But to make it work as the sharing. So I got to ask you, I'm first of all, I love the, I love what he has, his vision. I love what you guys are doing. How real are we? What's the progression? >>Where are we on the progress bar of that vision? Well, you know, a lot's changed to the last year and a half alone, right? The threats gotten a lot, a lot more real to everybody, right? Used to be the industry would say to us, yeah, we want to share with the government, but we want something back for, right. We want them to show us some signal to today. Industry is like, look, the Chinese are crushing us out there, right? We can beat them at a, at some level, but we really need the governor to go do its job too. So we'll give you the information we have on, on an anonymized basis. You do your thing. We're going to keep defending ourselves and if you can give us something back, that's great. So we've now stood up in real time of DHS. We're sharing with them huge amounts of data about what we're seeing across six of the top 10 energy companies, some of the biggest banks, some of the biggest healthcare companies in the country. >>Right? In real time with DHS and more to come on that more to come with other government agencies and more to come with some our partners across the globe, right? Partners like those in Japan, Singapore, Eastern Europe, right? Our allies in the middle East, they're all the four lenses threat. We can bring their better capability. They can help us see what's coming at us in the future because as those enemies out there testing the weapons in those local areas. I want to get your thoughts on the capital markets because obviously financing is critical and you're seeing successful venture capital formulas like forge point really specialized funds on cyber but not classic industry formation sectors. Like it's not just security industry are taking a much more broader view because there's a policy implication is that organizational behavior, this technology up and down the stack. So it's a much broad investment thesis. >>What's your view of that? Because as you do, you see that as a formula and if so, what is this new aperture or this new lens of investing to be successful in funding? Companies will look, it's really important what companies like forge point are doing. Venture capital funds, right? Don Dixon, Alberta Pez will land. They're really innovating here. They've created a largest cybersecurity focused fund. They just closed the recently in the world, right? And so they really focus on this industry. Partners like, Kleiner Perkins, Ted Schlein, Andrea are doing really great work in this area. Also really important capital formation, right? And let's not forget other funds. Ron Gula, right? The founder of tenable started his own fund out there in DC, in the DMV area. There's a lot of innovation happening this country and the funding on it's critical. Now look, the reality is the easy money's not going to be here forever, right? >>It's the question is what comes when that inevitable step back. We don't. Nobody likes to talk about it. I said the guy who who bets on the other side of the craps game in Vegas, right? You don't wanna be that guy, but let's be real. I mean that day will eventually come. And the question is how do you bring some of these things together, right? Bring these various pieces together to really create long term strategies, right? And that's I think what's really innovative about what Don and Alberto are doing is they're building portfolio companies across a range of areas to create sort of an end to end capability, right? Andrea is doing things like that. Ted's doing stuff like that. It's a, that's really innovation. The VC market, right? And we're seeing increased collaboration VC to PE. It's looking a lot more similar, right? And now we're seeing innovative vehicles like stacks that are taking some of these public sort of the reverse manner, right? >>There's a lot of interests. I've had to be there with Hank Thomas, the guys chief cyber wrenches. So a lot of really cool stuff going on in the financing world. Opportunities for young, smart entrepreneurs to really move out in this field and to do it now. And money's still silver. All that hasn't come as innovation on the capital market side, which is awesome. Let's talk about the ecosystem in every single market sector that I've been over, my 30 year career has been about a successful entrepreneurship check, capital two formation of partnerships. Okay. You're on the iron net, front lines here. As part of that ecosystem, how do you see the ecosystem formula developing? Is it the same kind of model? Is it a little bit different? What's your vision of the ecosystem? Look, I mean partnerships channel, it's critical to every cyber security company. You can't scale on your own. >>You've got to do it through others, right? I was at a CrowdStrike event the other day. 91% of the revenue comes from the channel. That's an amazing number. You think about that, right? It's you look at who we're trying to talk about partnering with. We're talking about some of the big cloud players. Amazon, Microsoft, right? Google, right on the, on the vendor side. Pardon me? Splunk crashes, so these big players, right? We want to build with them, right? We want to work with them because there's a story to tell here, right? When we were together, the AECOS through self is defendant stronger. There's no, there's no anonymity here, right? It's all we bring a specialty, you bring specialty, you work together, you run out and go get the go get the business and make companies safer. At the end of the day, it's all about protecting the ecosystem. What about the big cloud player? >>Cause he goes two big mega trends. Obviously cloud computing and scale, right? Multi-cloud on the horizon, hybrids, kind of the bridge between single public cloud and multi-cloud and then AI you've got the biggies are generally will be multiple generations of innovation and value creation. What's your vision on the impact of the big waves that are coming? Well, look, I mean cloud computing is a rate change the world right? Today you can deploy capability and have a supercomputer in your fingertips in in minutes, right? You can also secure that in minutes because you can update it in real time. As the machine is functioning, you have a problem, take it down, throw up a new virtual machine. These are amazing innovations that are creating more and more capability out there in industry. It's game changing. We're happy, we're glad to be part of that and we ought to be helping defend that new amazing ecosystem. >>Partnering with companies like Microsoft. They didn't AWS did, you know, you know, I'm really impressed with your technical acumen. You've got a good grasp of the industry, but also, uh, you have really strong on the societal impact policy formulation side of government and business. So I want to get your thoughts for the young kids out there that are going to school, trying to make sense of the chaos that's going on in the world, whether it's DC political theater or the tech theater, big tech and in general, all of the things with coronavirus, all this stuff going on. It's a, it's a pretty crazy time, but a lot of work has to start getting done that are new problems. Yeah. What is your advice as someone who's been through the multiple waves to the young kids who have to figure out what half fatigue, what problems are out there, what things can people get their arms around to work on, to specialize in? >>What's your, what's your thoughts and expertise on that? Well, John, thanks for the question. What I really like about that question is is we're talking about what the future looks like and here's what I think the future looks like. It's all about taking risks. Tell a lot of these young kids out there today, they're worried about how the world looks right? Will America still be strong? Can we, can we get through this hard time we're going through in DC with the world challenges and what I can say is this country has never been stronger. We may have our own troubles internally, but we are risk takers and we always win. No matter how hard it gets them out of how bad it gets, right? Risk taking a study that's building the American blood. It's our founders came here taking a risk, leaving Eagle to come here and we've succeeded the last 200 years. >>There is no question in my mind that trend will continue. So the young people out there, I don't know what the future has to hold. I don't know if the new tape I was going to be, but you're going to invent it. And if you don't take the risks, we're not succeed as a nation. And that's what I think is key. You know, most people worry that if they take too many risks, they might not succeed. Right? But the reality is most people you see around at this convention, they all took risks to be here. And even when they had trouble, they got up, they dust themselves off and they won. And I believe that everybody in this country, that's what's amazing about the station is we have this opportunity to, to try, if we fail to get up again and succeed. So fail fast, fail often, and crush it. >>You know, some of the best innovations have come from times where you had the cold war, you had, um, you had times where, you know, the hippie revolution spawn the computer. So you, so you have the culture of America, which is not about regulation and stunting growth. You had risk-taking, you had entrepreneurship, but yet enough freedom for business to operate, to solve new challenges, accurate. And to me the biggest imperative in my mind is this next generation has to solve a lot of those new questions. What side of the street is the self driving cars go on? I see bike lanes in San Francisco, more congestion, more more cry. All this stuff's going on. AI could be a great enabler for that. Cyber security, a direct threat to our country and global geopolitical landscape. These are big problems. State and local governments, they're not really tech savvy. They don't really have a lot ID. >>So what do they do? How do they serve their, their constituents? You know, look John, these are really important and hard questions, but we know what has made technology so successful in America? What's made it large, successful is the governor state out of the way, right? Industry and innovators have had a chance to work together and do stuff and change the world, right? You look at California, you know, one of the reasons California is so successful and Silicon Valley is so dynamic. You can move between jobs and we don't enforce non-compete agreements, right? Because you can switch jobs and you can go to that next higher value target, right? That shows the value of, you know, innovation, creating innovation. Now there's a real tendency to say, when we're faced with challenges, well, the government has to step in and solve that problem, right? The Silicon Valley and what California's done, what technology's done is a story about the government stayed out and let innovators innovate, and that's a real opportunity for this nation. >>We've got to keep on down that path, even when it seemed like the easier answer is, come on in DC, come on in Sacramento, fix this problem for us. We have demonstrated as a country that Americans and individual are good at solve these problems. We should allow them to do that and innovate. Yeah. One of my passions is to kind of use technology and media to end communities to get to the truth faster. A lot of, um, access to smart minds out there, but young minds, young minds, uh, old minds, young minds though. It's all there. You gotta get the data out and that's going to be a big thing. That's the, one of the things that's changing is the dark arts of smear campaigns. The story of Bloomberg today, Oracle reveals funding for dark money, group biting, big tech internet accountability projects. Um, and so the classic astroturfing get the Jedi contract, Google WASU with Java. >>So articles in the middle of all this, but using them as an illustrative point. The lawyers seem to be running the kingdom right now. I know you're an attorney, so I'm recovering, recovering. I don't want to be offensive, but entrepreneurship cannot be stifled by regulation. Sarbanes Oxley slowed down a lot of the IPO shifts to the latest stage capital. So regulation, nest and every good thing. But also there's some of these little tactics out in the shadows are going to be revealed. What's the new way to get this straightened out in your mind? We'll look, in my view, the best solution for problematic speech or pragmatic people is more speech, right? Let's shine a light on it, right? If there are people doing shady stuff, let's talk about it's an outfit. Let's have it out in the open. Let's fight it out. At the end of the day, what America's really about is smart ideas. >>Winning. It's a, let's get the ideas out there. You know, we spent a lot of time, right now we're under attack by the Russians when it comes to our elections, right? We spent a lot of time harping at one another, one party versus another party. The president versus that person. This person who tells committee for zap person who tells committee. It's crazy when the real threat is from the outside. We need to get past all that noise, right? And really get to the next thing which is we're fighting a foreign entity on this front. We need to face that enemy down and stop killing each other with this nonsense and turn the lights on. I'm a big believer of if something can be exposed, you can talk about it. Why is it happening exactly right. This consequences with that reputation, et cetera. You got it. >>Thanks for coming on the queue. Really appreciate your insight. Um, I want to just ask you one final question cause you look at, look at the industry right now. What is the most important story that people are talking about and what is the most important story that people should be talking about? Yeah. Well look, I think the one story that's out there a lot, right, is what's going on in our politics, what's going on in our elections. Um, you know, Chris Krebs at DHS has been out here this week talking a lot about the threat that our elections face and the importance about States working with one another and States working with the federal government to defend the nation when it comes to these elections in November. Right? We need to get ahead of that. Right? The reality is it's been four years since 2016 we need to do more. That's a key issue going forward. What are the Iranians North Koreans think about next? They haven't hit us recently. We know what's coming. We got to get ahead of that. I'm going to come again at a nation, depending on staff threat to your meal. Great to have you on the QSO is great insight. Thanks for coming on sharing your perspective. I'm John furrier here at RSA in San Francisco for the cube coverage. Thanks for watching.
SUMMARY :
RSA conference, 2020 San Francisco brought to you by Silicon The iron dome, the vision of collaboration and Well look, I mean, you know, time to defend one another. Not a lot of collaboration, but everyone's talking about the who the attackers are and collaborating like a And you know, you see kids doing it out there when they're playing Fortnite, take down the pieces they have folk to focus on and ultimately winning the battle. the government would protect you digitally. and this has to be a policy issue, but in the short term, businesses and individuals are sitting out there out here in the Silicon Valley with all these companies here at the RSA floor and bring up the things you're bringing Rhode Island, small States can be real hard, defends against the Russians, You take these threats, I'll take those threats and now we're working as a team, like you said earlier, You know, when I hear general Keith Alexander talking about his vision with iron net and what you guys are doing, We're going to keep defending ourselves and if you can give us something back, Our allies in the middle East, they're all the four lenses threat. Now look, the reality is the easy And the question is how do you bring some of these things together, right? So a lot of really cool stuff going on in the financing world. 91% of the revenue comes from the channel. on the impact of the big waves that are coming? You've got a good grasp of the industry, but also, uh, you have really strong on the societal impact policy Risk taking a study that's building the American blood. But the reality is most people you see around at this convention, they all took risks to be here. You know, some of the best innovations have come from times where you had the cold war, you had, That shows the value of, you know, innovation, creating innovation. You gotta get the data out and that's going to be a big thing. Sarbanes Oxley slowed down a lot of the IPO shifts to the latest stage capital. It's a, let's get the ideas out there. Great to have you on the QSO is
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Eva Helén, EQ Inspiration | CUBEConversation, November 2019
(upbeat music) >> Narrator: From our studios in the heart of Silicon Valley, Hallowell to California, this is a CUBE conversation. >> Hi and welcome to theCUBE. I'm your host Sonia Tagare and we're here at the Palo Alto Cube studios for an amazing conversation about women in tech and bringing men to the conversation. With us today is our guest, Eva Helen, who is the CEO and founder of EQ Inspiration and the Board Director of PrinterLogic. Welcome to theCUBE. >> Thank you so much for having me. >> So let's get started, so give us a brief overview of your background. >> So, I was actually in tech for close to two decades. I came from Sweden in the mid-90's and joined a hardware company here in Silicon Valley and started selling hardware. One thing led to the next and then I was part of starting two software companies, both with good exits. The last one we exited in 2015 when it was acquired by Citrix. And the name of that company was Sanbolic. So I was deep in the trenches of tech for many, many years. >> That's very inspiring. And from tech, you went to being an advocate for women in tech, so tell us a little about that. >> Well, it was interesting, I mean, I was a woman the whole time myself but I didn't take the time to reflect over a lot of what the other women were experiencing. When you run a business, your head is down and you work really, really hard all the time so, I didn't come up for air very often. But as we had been transitioned, we were on the East Coast and we were transitioned back to Silicon Valley, I started to really network as much as I could and met a lot of women, enjoyed a lot of organizations and went to tons of events. And I thought they were fantastic, and it was great energy and women sharing things and stories with each other and supporting each other, but I couldn't figure out where the guys were. And I'd been working in this industry for so long, I knew that all the decisions were made by men and I didn't understand why they weren't part of the discussion. So I went to a couple of guys and I said, well, if I start something called Women in Tech events for guys, will you come? And they're like, absolutely, we would love that. So, said and done, a couple of years ago, I did my first EQ Inspiration. Which is an event where 50% of the audience is men, 50% are women and in a typical format, I will have experts, or in the beginning, I wasn't en expert myself at all. So I would have experts come in and speak and then eventually I could take over some of those pieces, talking about equality, good things to do for women and so on. And then, I would always have a panel of men that I would ask, what are you actively and actually doing for women in the workplace? Your peers or your colleagues, your staff, how are you helping them? And all these amazing stories were coming out. So I thought how can I get more of those stories and make them available to a broader audience? So that's kind of where I was in the beginning of last winter. >> And what spurred you to become a part of this movement? Was it an experience you had in your workplace or just something you saw in the larger women in tech community? >> Well, I think I'd had my own experiences, obviously, since I'd been in the industry for so long. And every woman has a way to tackle being the only women in the room, the only one in the meeting, the only one at dinner and so on. We all have ways to tackle and deal with that but, like I said, I hadn't really reflected much over what other women were experiencing. So, just by hearing what all these other women were dealing with, I thought I kind of need to help here. Because, I'm not saying that my ways of dealing with it were the best or the way that I would recommend for others to be. I can be super pushy, very assertive and a lot of women are not like that. So, my model didn't necessarily work for them. So I had to try to figure out how can I actually help them. And because there are so many ways that women are supporting each other already, that are functioning really, really well, forums for talking about delicate things and, you know, more open things, I wanted to bring the men into the conversation because they're ultimately 50% of the population and a lot more than that in the workplace. So I just we needed to engage them to make them feel more safe in how they are supporting us. >> And do you find that the men who do come to these events, are they more at the leadership level or are they varied? Who generally shows up? >> So it varies a lot but if I could take a step back just to what I did when I said, okay let me find out more of these stories. Because that will answer your question. I did 60-hour long interviews with men in tech. At all levels of the organization. From CEO to individual contributors. And then I took all of that scripted material and I broke these people down into seven characters of men. And I say generously because we, as women, have been categorized into two categories by most men, for thousands of years. Seven characters, with different names. And at the top of what I call my matrix, we have Mark, James, Sameer, that are advocates for women. Then we have Memo, Al and Chris, that are allies of women. And at the bottom of the matrix, we have Richard, who is opposed to change and concerned that women will take over men's positions in the workplace. But by doing that categorization, I can see that it doesn't matter if it's a leader or if it's an individual contributor, it's a range of men that come to my events but typically, they're sitting at the higher end of the matrix. Not the lower part. Because they're still a little hesitant to thinking, well, what can I do? How can I help? >> Right, so it doesn't matter exactly what their exact position is, but how far up the matrix they are or how far low the matrix they are. >> Yes, exactly. Exactly. >> So can you tell us a little bit more about the different categories in the matrix and why you found those seven categories? >> Yeah sure. So, if we start from the top, the top character is called Mark and Mark is, he's really an expert. He has been working in HR or he's a diversity consultant or he can be a man who has lots of friends and he's very comfortable speaking up on behalf of women in front of these men. But he doesn't just address women or mixed groups, he actually talks directly to groups of men. The next category is James. James is a change agent. He's a leader. He has a very visible presence in the organization and he will take on things like culture change. If he notices in his organization that the culture is not exactly what it should be to promote equality, he will actually get to the bottom of it and dig deep to figure things out and solve them. Maybe by hiring an external consultant like a Mark. The next level is Sameer, he's the sponsor. And there are lots of women out there that have had great sponsors and often at the EQ Inspiration event, I'll bring up a women who talks about a sponsorship story. The sponsors make women visible and they also put their own name on the line. They're very comfortable promoting women. And often, they have experienced being an outsider themselves at some point, so they're very empathetic. The next level, now we get into the allies, and the allies are Memo, Al and Chris. Memo is the mentor. Mentorship is a very interesting thing because it's a big step up from the level below. It really is not necessarily promoting, but really asking a woman what can I do to help? How can I help you? And there's a lot of informal mentorships that are going on and there are lots of formal mentorship programs out there. It's really important to formalize mentorship programs in organizations where there's a greater fear among men to do something that's not right. And I think that a lot of the informal mentorships are suffering because of the Me Too movement and all the negative press that we have out there. The next to allies are Al and Chris. And these two categories have the greatest potential to actually grow into something bigger, because the objective, of course, is to climb from one step to the next on the matrix. And Al is a happy-go-lucky guy. He says I love working with women, I think it's fantastic, just tell me what to do, I would love to help. But he's not necessarily sure what to do. And Chris, the guy below him, he gets uncomfortable more easily. So, if a situation gets a little sticky in the office, when they start talking about equality or something like that, he might actually withdraw and close his door and say, no I don't want to be part of this discussion. But if you talk to Chris, he's already helping somebody who's close to him. Maybe his sister, maybe his partner, his wife or his daughter. And it's really interesting when you get to the point where they understand and they realize, they go oh, I am actually doing something. Maybe it's not helping somebody in the workplace but maybe it's somebody who's close to me. And then Richard at the bottom of the matrix, he's the chauvinist and he's there and there's lots of them and they're opposed to the change. And in the beginning, I was thinking maybe I just leave him out of the discussion. But he's a really important reference point for the rest of the characters. >> And so, as I liked that how you said that we want to have men go up the levels, to essentially become a Mark or James or Sameer, but suppose you have a Richard in your workplace, is there any hope for him ever becoming a Mark or is it even likely? >> Well, so the important thing is here, you know, I'm not a big fan of the kinds of workshops where you throw all men into the same room and you give them the same message. Because you'll lose 70% of the audience right away. So the key thing here is to make them understand that you can climb one step on the ladder and that may be enough. And if you choose to stay where you are, but as long as you're getting a little bit more awareness of what you're doing, that's okay too. But we're not trying to get Al or Chris, the people who are towards the bottom, to become Marks. We just want them to climb one step. And Richard, he's absolutely not a hopeless case. The thing with him is you can't tell him what to do, but you need to find his motivator. What is it that motivates him to start thinking outside of the little comfort zone that he is in right now? And so, maybe that motivator is maybe he does have a sister who's experienced a difficult situation. And so, how does that relate to what's going on? Maybe his team is not coming up with any new ideas. So having the discussion of diversifying the team, he might be ready for that one. But just finding his motivator is how we get him to, at least, get up to the level of Chris. >> And you mentioned that by the year 2030, you want 50-50 gender equality. Now, for people who are at leadership positions, who are Richards, who maybe do have some hope that they might change into even a Chris, but they still aren't on board with 50-50 gender equality, what do you say to those men and how can women deal with those men in their workplace? >> Well, it's that, you know, is the pie this big or is there two pies or is the pie growing? 50-50 is sort of something that a lot of people that ae working towards equality are saying. Now, I'm really trying to support women in the workplace to get to higher levels. And we are, more than 50%, at the very bottom level of most industries and most working positions. And we know that, I think it's 53% of all graduates today are women. So, it's not so much a we need to be 50-50, it's just that we need to change the parameters a little bit and change the format and change the expectations of how we lead our organizations so that it's not always done in a man's way. But rather, something that's more accepting towards not just women, but all minorities that haven't had a place there before. And would you say to somebody who's a Richard? Well if he's open to having the discussion and conversation, try to meet him where he is and say, we're not taking your job away from you, but we will give a woman the opportunity to apply for the job at the next level, alongside with you. And it's the most qualified that will win. But the way that the criteria are set right now and the qualifications and expectations are set right now, are really created very much so for men. So they end up winning that battle every single time. And Chris can't or Richard can't change that. That needs to be changed from a higher level. >> And also, alongside with them worrying that we're going to take their jobs, also because of the Me Too movement, they might be worried, oh I don't even want to work with women because I'm worried they're going to say I harass them or do something to them so I'd rather just not even bother with it. So with those kind of people, how would you try to convince them that they're safe with women or that that it's okay for them to be a part of this discussion? >> So, Chris, who is just above Richard on the matrix, he supports women who are very close to him. So, like I said, family members or maybe it's somebody, a woman on his team, that he's worked with for a long time. And by making him aware that he's already supporting people that are very close to him and he's super comfortable in those relationships and that kind of support that he's providing, I'm saying, what if you were to take that support to somebody you don't know as well? Maybe there's a woman in the extended team or next to you and you say to her, what can I do to help you? Is there anything I can do to help? And then treat that relationship the same way that you're treating the relationship that you have with that family member or whatnot. You know, make sure that it's completely transparent. Let the door be open. Make sure that you're inviting other people to the meetings. Sit in an open area. Do things that are completely transparent. That way nobody will ever question what your motives are, why you're doing this or if you're suggesting or saying something that's inappropriate. >> Right, right. And do you feel that more men are coming to these events or do you think that there's still a lot of progress to be made? >> So, when I started this a couple years ago, I said, okay, within a year, most of the women's organizations here in the Bay Area will have a track for men. And it's starting to happen so I'm so excited about that. I'm really, really happy that EQ Inspiration is not the only place to go, but that there's other organizations that are doing the same thing. And I will continue to, beyond the EQ Inspiration format, my objective is to go and speak at as many tech events as possible. Where I know that the majority of the audience will continue to be mostly men, for, at least, the near future. Hopefully that will change quickly. But now that I have material and I have a method and I know that there is a way to move men and make them individual contributors and make them excited about this. I want to bring that message directly to the core audience while all of the women's organizations that are sitting here in Silicon Valley will continue to build their tracks for men. >> That's amazing and you also mentioned that your material's coming out in Spring, so what's next for you? >> Well, I mean, so writing a book is a difficult thing and for all the men who are listening to this, it will be a very accessible, easy book. Not a lot of words, some pictures, images. Hopefully it's going to be, you know, a nice feel to it so people will be happy to have it lying around. And, really, for me, it's trying to create a language that both men and women are comfortable with. Having names on these characters. Jokingly being able to talk about it. De-dramatizing the whole conversation around this. There is a big seriousness to it, don't get me wrong. But for what I'm trying to do, I really want to lighten it up a little bit and make sure that people don't feel intimidated, threatened, judged or anything like that by it. And so, once the book becomes available in the Spring, I'm hoping that tech organizations will pick it up and use it as conversational material. Both for women's work groups, for mixed groups. One woman called me and said, I found a great use case. She specializes in going into organizations that already have programs and processes set up to move the needle, but not enough is happening. And then she can use this material to actually plug in and engage the men more deeply. So, I think, the book will have its life and with the book, I will make sure that it gets in front of as many people in tech as possible, both men and women. And then I'm hoping to be able to speak about it in as many difficult places as possible, because that's how I grow. >> Well, that's very heroic. It's such a great support for the women in tech community to have someone who's willing to kind of go out of their comfort zone and talk to men about women in tech issues and that's really not happening. So, we really appreciate all the work you're doing and thank you so much for coming in today. >> Thank you so much for having me. >> She's Eva, I'm Sonia, thanks so much for watching theCUBE, til next time. (upbeat music)
SUMMARY :
in the heart of Silicon Valley, Hallowell to California, and the Board Director of PrinterLogic. so give us a brief overview of your background. And the name of that company was Sanbolic. And from tech, I knew that all the decisions were made by men and a lot more than that in the workplace. And at the bottom of the matrix, we have Richard, or how far low the matrix they are. and all the negative press that we have out there. And so, how does that relate to what's going on? And you mentioned that by the year 2030, and change the expectations of how we lead our organizations that it's okay for them to be a part of this discussion? and you say to her, what can I do to help you? And do you feel that more men are coming to these events is not the only place to go, and for all the men who are listening to this, and talk to men about women in tech issues (upbeat music)
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Fran Scott | Nutanix .NEXT EU 2019
(upbeat music) >> Live, from Copenhagen, Denmark. It's theCUBE. Covering Nutanix.NEXT 2019. Brought to you by Nutanix. >> Welcome back everyone to theCUBE's live coverage of Nutanix.NEXT. We are in Copenhagen, Denmark. I'm your host, Rebecca Knight, hosting alongside Stu Miniman. We're joined by Fran Scott. She is a science and engineering presenter. Thanks so much for coming on the show. >> No worries at all. It's good to be here actually. >> So you are a well known face to UK audiences. You are a three times BAFTA nominated science and engineering presenter. Well-known. >> Give her a winner. (laughter) >> You're the Susan Lucci of science. You are the pyrotechnician and you lead the Christmas lectures at the Royal Institute. >> Yeah. I head up the demonstration team at the Royal Institution. We come up with all the science demonstrations, so the visual ways to show the science ideas. I head up that team. We build the demonstrations and we show science to people rather than just tell them about it. >> So mostly, you have a very cool job. (chuckles) >> I love my job. >> I want to hear how you got into this. What was it? What inspired you? >> Oh gosh, two very different questions. In terms of what inspired me, I was very lucky enough to be able to pursue what I love. And I came from a family where answers weren't given out willy-nilly. If you didn't know something, it wasn't a bad thing. It was like a, "Let's look it up. Let's look it up." I grew up in an atmosphere where you could be anything because you didn't have to know what you had to be. You could just have a play with it. I love being hands-on and making things, and I grew up on a farm, so I was quite practical. But I also loved science. Went to university, did neuroscience at university. I enjoyed the learning part but, where I was in terms of the science hierarchy, I found out that once you actually go into a lab, there's a lot of lab work and not much learning straight away, and it was the learning that I loved. And so my friends actually got me into science communication. They took me to the science museum and they were like, "Fran, you will love this." And I was like, "Will I?" And I was like, "You are so right." I got a job at the science museum in London by just approaching someone on that visit and being like, "How do I get a job here?" And they were like, "Well, you got to do this, this, this." I was like, "I can do that." I got the job there and I realized I loved science demonstrations and building stuff. Eventually I just combined that love of science and being practical together. And now I produce and write, build science props and science stage shows. And then it became a thing. (laughter) Hand it to me, I love it. >> So Fran, our audience is very much the technology community. Very supportive of STEM initiatives. Give us a little flavor as to some of the things you're working on. Where is there need for activities? >> I suppose the biggest example of that would be a show that I did a few years ago where there was a big push for new coders within the UK. And I was getting approached time and time again for visual ways to show computer coding. Or programming, as we used to call it back in the day. I didn't have an answer because then, I wasn't a coder. So I was like, "Well, I'll learn. And then I'll figure out a demonstration because this is what I do. So why don't I do it on coding?" And so yeah, I set about. I learnt code. And I came up with an explosions based coding show. Error 404. And we toured around the country with that. Google picked it up and it was a huge success just because it was something that people wanted to learn about. And people were stumped as to how to show coding visually. But because this is what we do day in and day out with different subjects, we could do it with coding just like we do it with physics. >> What do you think is the key? A lot of your audience is kids. >> Yes and family audiences. >> So what is the key to getting people excited about science? >> I think science itself is exciting if people are allowed to understand how brilliant it is. I think some of the trouble comes from when people take the step too big, and so you'd be like, "Hang on but, why is that cool? Why?" Because they don't under... Well they would understand if they were fed to them in a way that they get it. The way I say it is, anyone can understand anything as long as you make the steps to get there small enough. Sometimes the steps are too big for you to understand the amazingness of that thing that's happening. And if you don't understand that amazingness, of course you're going to lose interest. Because everyone around you is going, "Ah, this is awesome, this is awesome!" And you're like, "What? What's awesome?" I think it's up to us as adults and as educators to just try and not patronize the children, definitely not, but just give them those little steps so they can really see the beauty of what it is that we're in awed by. >> One of the things that is a huge issue in the technology industry is the dearth of women in particular, in the ranks of technology and then also in leadership roles. As a woman in science and also showing little girls everywhere all over the UK what it is to be a woman in science, that's a huge responsibility. How do you think of that, and how are you in particular trying to speak to them and say, "You can do this"? >> I've done a lot of research onto this because this was the reason I went into what I'm into. I worked a lot of the time behind the scenes just trying to get the science right. And then I realized there was no one like me doing science presenting. The girl was always the little bit of extra on the side and it was the man who was the knowledgeable one that was showing how to do the science. And the woman was like, "Oh, well that's amazing." And I was like, "Hang on. Let's try and flip this." And it just so happened that I didn't care if it was me. I just wanted a woman to do it. And it just happened that that was me. But now that I'm in that position, one, well I run a business as well. I run a business where we can train other new presenters to do it. It's that giving back. So yes, I train other presenters. I also make sure there's opportunity for other presenters. But I also try, and actually I work with a lot of TV shows, and work on their language. And work on the combination of like, "Okay, so you've got a man doing that, you got women doing this. Let's have a look at more diversity." And just trying to show the kids that there are people like them doing science. There's that classic phrase that, "You can't be what you can't see." So yes, it comes responsibility, but also there's a lot of fun. And if you can do the science, be intelligent, be fun, and just be normal and just enjoy your job, then people go, "Hang on," whether they're a boy or a girl, they go, "I want a bit of that," in terms of, "I want that as my job." And so by showing that, then I'm hopefully encouraging more people to do it. But it's about getting out and encouraging the next generation to do it as well. >> Fran, you're going to be moderating a panel in the keynote later this afternoon. Give our audience a little bit. What brought you to this event? What's going into it? And for those that don't get to see it live, what they're missing. >> I am one lucky woman. So the panel I'm moderating, it's all about great design and I am a stickler for great design. As a scientist, prop-builder, person that does engineering day in and day out, I love something when it's perfectly designed. If there is such a thing as a perfect design. So this panel that we've got, Tobias Manisfitz, Satish Ramachandran, and Peter Kreiner from Noma. And so they all come with their own different aspect of design. Satish works at Nutanix. Peter works at Noma, the restaurant here in Copenhagen. And Tobias, he designs the visual effects for things such as Game of Thrones and Call of Duty. And so yes, they each design things for... They're amazing at their level but in such a different way and for a different audience. I'm going to be questioning them on what is great design to them and what frictionless design means and just sort of picking their amazing brains. >> I love that fusion of technology and design as something they talked about in the keynote this morning. Think of Apple or Tesla, those two things coming together. I studied engineering and I feel like there was a missing piece of my education to really go into the design. Something I have an appreciation for, that I've seen in my career. But it's something special to bring those together. >> Yeah. I think care is brought in mostly because yes, one, I love design. But also I've worked a lot with LEGO. And so I was brought in to be the engineering judge on the UK version of LEGO Masters. Apparently, design in children's builds is the same as questioning the owner of NOMA restaurant. (chuckles) >> So what do you think? Obviously you're doing the panel tomorrow. What is in your mind the key to great design? Because as you said, you're a sucker for anything that is just beautiful and seamless and intuitive. And we all know what great design is when we hold it in our hands or look at it. But it is this very ineffable quality of something that... >> So the panel's later today actually. But in terms of great design, yes, we all know when we have great design. But the trouble comes in creating good design. I think the key, and it's always obvious when you say it out loud, but it's that hand in hand partnership with aesthetics and practicality. You can't have something that's just beautiful. But you can't have something that just works. You need to have it as a mixture of both. It's those engineers talking with the designers, the designers talking with the engineers. The both of them talking with the consumers. And from that, good design comes. But don't forget, good design means they're for different people as well. >> What are some of the most exciting things you're working on, because you are a professional pyrotechnician. We've never had someone like this on theCUBE before. This is amazing. This is a first time ever. >> I was strictly told no fire. >> Yes, thank you. We appreciate that. >> Well at the moment, as I said at the beginning, I'm lucky enough to head up the demo team at the Royal Institution. We are just heading into our Christmas lectures. Now if you don't know these Christmas lectures, they were the first science ever done to a juvenile audience. Back in 1825 was when they started. It's a tradition in the UK and so this year, we're just starting to come up with the demonstrations for them. And this year they presented by Hannah Fry, and so they're going to be on maths and algorithms and how that makes you lucky or does it make you lucky? We've been having some really fun meetings. I can't give away too much, but there definitely be some type of stunt involved. That's all I can say. But there's going to be a lot of building. I really need to get back, get my sore out, get stuff made. >> Excellent. And who is the scientist you most admire? >> Oh my word. >> Living or dead? >> Who is the scientist I most admire? (sighs) I do have... Oh gosh, this is... >> The wheels are churning. >> It's a cheesy one though, but Da Vinci. Just for his multi-pronged approach and the fact that he had so much going on in his brain that he couldn't even get everything down on paper. He'd half draw something and then something else would come to him. >> I had the opportunity of interviewing Walter Isaacson last year, and he loved... It was the, as we talked about, the science and the design and the merging of those. But reading that biography of him, what struck me is he never finished anything because it would never meet the perfection in his mind to get it done. I've seen that in creative people. They'll start things and then they'll move on to the next thing and there. Me as a engineering by training, it's like no, no. You need to finish work. Manufacturing from standpoint, work in progress is the worst thing you could have out there. >> He would be a rubbish entrepreneur. (chuckling) >> Right, but we're so lucky to have had his brain. >> Exactly. I think that's the thing. I think it gives us an insight into what the brain is capable of and what you can design without even knowing you're designing something. >> Well Fran, thank you so much for coming on theCUBE. This was so fun. >> Thanks for having me. >> I'm Rebecca Knight for Stu Miniman. Stay tuned for more of theCUBE's live coverage of .NEXT. (upbeat music)
SUMMARY :
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Beth Devin, Citi Ventures | Mayfield People First Network
>> Narrator: From Sand Hill Road, in the heart of Silicon Valley, it's the CUBE. Presenting, The People First Network, insights from entrepreneurs and tech leaders. >> Hello everyone welcome to this special CUBE conversation, I'm John Furrier, host of theCUBE. We're here at Mayfield Fund, on Sand Hill Road and Menlo Park. As part of Mayfield's People First Network, co-creation with SiliconANGLE and theCUBE and Mayfield. Next guest, Beth Devin, Managing Director of Innovation Network and Emerging Technologies at Citi Ventures. Thanks for coming on. >> Thanks for having me. >> Hey, thanks for coming in. We're here for the Mayfield fiftieth anniversary, where they're featuring luminaries like yourself, and we're talking about conversations around how the world's changing and the opportunities and the challenges can be met, and how you can share some of your best practices. Talk about what your role is at Citi Ventures and what your focus is. >> Sure, sure, and boy howdy, has it been changing. It's hard to keep up with. I've been at Citi Ventures about two years and one of the reasons I joined was to stand up an Emerging Technology practice. Citi Ventures does a lot of work in corporate venture investing. We tend to be strategic investors, for start up companies that are aligned with the strategy of Citi, as well as our client. We serve probably, eighty percent of the Fortune Five Hundred companies in the world. But we also are a really important part of the innovation ecosystem at Citi. Which is looking at how to drive culture change, broaden mindset, and really, enlist our employees to be part of the innovation process. So, we have an internal incubator, we have a Shark Tank-like process we call Discover Ten X. And what I really bring to the table with my team is monitoring, and learning about, and digesting technology that's not quite ready for commercialization but we think it might be disruptive in a good or challenging way for the bank or our clients. We try to educate and provide content that's helpful to our executives, and just the employee body at large. >> I want to get into a LinkedIn post you wrote, called the Tech Whisperer, which I love. >> Thank you. >> You're there to identify new things to help people understand what that is. But that's not what you've done. You've actually implemented technology. So, on the other side of the coin, in your career. Tell us about some of the things you've done in your career, because you've been a practitioner. >> Beth: Yeah. >> and now you're identifying trends and technologies, before you were on the other side of the table. >> That's right, and sometimes I'll tell you, I have that itch. I miss the operator role, sometimes. Yeah, you know, I feel so fortunate I sort of stumbled on computer science early when I was going to school. And, the first, I'd say twenty years of my career, were working in enterprise I.T, which at that time I couldn't even have made that distinction, like why do you have to say enterprise I.T. I was a software developer, and I was then a DBA, and I even did assembler language programing. So way back when, I think I was so fortunate to fall in to software engineering. It's like problem solving, or puzzle making, and you with your own brain and sort of typing can figure out these problems. Then over the years I became more of a manager and a leader, and sort of about a reputation for being somebody you could put on any hard problem and I'd figure a way out. You know tell me where we're trying to go it looks knotty, like not a fun project, and I would tackle that. And then I'd say, I had some experience working in lots of different industries. Which really gave me an appreciation, for you know, at the end of the day, we can all debate the role that technology plays in companies. But industries, whether it's health care or media, or financial services. There's a lot of the same challenges that we have. So I worked at Turner Broadcasting before it was acquired, you know by Time Warner and AOL. And I learned about media. And then I had a fantastic time working at Charles Schwab. That was my first big Financial Services role when it came back to the bay area. I worked at Art.Com, it was a need converse company, the first company I worked at where I was in charge of all the technology. We had no brick and mortar, and if the technology wasn't working, we weren't earning revenue, in fact, not only that, we were really making customers angry. I also had a role at a start up, where I was the third person to join the company, and we had a great CEO who had a vision, but it was on paper. And we hadn't really figured out how to build this. I was very proud to assemble a team, get an office, and have a product launch in a year. >> So you're a builder, you're a doer, an assembler, key coding, hexadecimal cord dumps back in the day. >> Way back when. We didn't even have monitors. I'll tell ya, it was a long time ago. >> Glory days, huh? Back when we didn't have shoes on. You know, technology. But what a change. >> Huge change. >> The variety of backgrounds you have, The LinkedIn, the Charles Schwab, I think was during the growth years. >> And the downturn, so we got both sides. >> Both sides of that coin, but again, the technologies were evolving. >> Yes. >> To serve that kind of high frequency customer base. >> Beth: That's right. >> With databases changing, internet getting faster. >> It has. >> Jeff: More people getting online. >> We were early adopters, I'll tell you. I still will tell people, Charles Schwab is one of the best experiences I have, even though at the end I was part of the layoff process. I was there almost seven years, and I watched, we had crazy times in the internet boom. Going in 98, 99, 2000, I can't even tell you some of the experiences we had. And we weren't a digital native. But we were one of the first companies to put trading online, and to build APIs so our customers could self service, and they could do that all online. We did mobile trading. I remember we had to test our software on like twenty different phone sets. Today, it's actually, so much easier. >> It's only three. Or two. Or one. Depending on how you look at it. >> That's right. We couldn't even test on all the phone sets that were out then. But that was such a great experience, and I still, that Schwab network, is still people I'm in touch with today. And we all sort of sprinkled out to different places. I think, I dunno, there's just something special about that company in terms of what we learned, and what we were able to accomplish. >> You have a fantastic background. Again the waves of innovation you have lived through, been apart of, tackling hard problems, taking it head on. Great ethos, great management discipline. Now more than ever, it seems to be needed, because we're living in an age of massive change. Cause you have the databases are changing, the networks changing, the coding paradigms changing. Dev ops, you've got the role of data. Obviously, mobile clearly is proliferated. And now the business models are evolving. Now you got business model action, technical changes, cultural people changes. All of those theaters are exploding with opportunity, but also challenges. What's your take on that as you look at that world? >> You know, I'm a change junkie, I think. I love when things are changing, when organizations are changing, when companies are coming apart and coming together. So for me, I feel like, I've been again, so fortunate I'm in the perfect place. But, one of the things that I really prided myself on early in my career, is being what I call the bridge, or the, the translator between the different lines of business folks that I work with. Whether it was head of marketing, or somebody in a sales or customer relationship, or service organization, and the technology teams I built and led. And I think I've had a natural curiosity about what makes a business tick, and not so much over indexing on the technology itself. So technology is going to come and go, there's going to be different flavors. But actually, how to really take advantage of that technology, to better engage your customers, which as you said, their needs and their demands are changing, their expectations are so high. They really set the pace now. Who would have though that ten years ago we'd live in an environment where industries and businesses are changing because consumers have sort of set the bar on the way we all want to interact, engage, communicate, buy, pay. So there's this huge impact on organizations, and you know, I have a lot of empathy for large established enterprises that are challenged to make it through this transformation, this change, that somehow, they have to make. And I always try to pay attention on which companies have done it. And I call out Microsoft as an example. I can still remember several years ago, being at a conference. I think it was Jeffrey Moore who was speaking, and he had on one slide... Here's all the companies in technology that have had really large success. Leading up to the internet boom days, there would be a recipe for the four companies that would come together. I think it was Sun, Oracle, and Microsoft. And then he said, and now here's the companies of today. And most young people coming out of college, or getting computer science degrees won't use any of these old technology companies. But Microsoft proved us all wrong, but they did it, focused on people, culture, being willing to say where they screwed up, and where they're not going to focus anymore, and part ways with those parts of their business. And really focus on who are their customers, what are their customer needs. I think there's something to be learned from those changes they made. And I think back to the Tech Whisperer, there's no excuse for an executive today, not to at least understand the fundamentals of technology. So many decisions have to be made around investment, capital, hiring, investment in your people. That without that understanding, you're sort of operating blind. >> And this is the thing that I think I love, and was impressed by that Tech Whisperer article. You know, a play on the Horse Whisperer, the movie. You're kind of whispering in the ears of leaders who won't admit that they're scared. But they're all scared! They're all scared. And so they need to get, maybe it's cognitive dissonance around decision making, or they might not trust their lead. Or they don't know what they're talking about So this certainly is there, I would agree with that. But there's dynamics at play, and I want to get your thoughts on this. I think this plays into the Tech Whisperer. The trend we're seeing is the old days was the engineers are out coding away, hey they're out there coding away, look at them coding away. Now with Cloud they're in the front lines. They're getting closer to the customer, the apps are in charge. They're dictating to the infrastructure what can be done. With data almost every solution can be customized. There's no more general purpose. These are the things we talk about, but this changes the personnel equation. Now you got engineering and product people talking to sales and marketing people, business people. >> And customers. >> They tend not to, they traditionally weren't going well. Now they have to work well, engineers want to work with the customers. This is kind of a new business practice, and now I'm a scared executive. Beth, what do I do? What's your thoughts on that dynamic? >> You know, I'm not sure I would have had insight in that if I hadn't had the oppurtunity to work at this little start up, which we were a digital native. And it was the first time I worked in an environment where we did true extreme programming, pair programming, we had really strong product leads, and engineers. So we didn't have project managers, business analysts, a lot of things that I think enterprise I.T tends to have. Because the folks, historically, at an enterprise, the folks that are specifying the need, the business need, are folks in the lines of business. And they're not product managers, and even product managers, I say in banking for example, they aren't software product managers. And so that change, if you really do want to embrace these new methods and dev ops, and a lot of the automation that's available to engineering and software development organizations today, you really do have to make that change. Otherwise it's just going to be a clumsy version of what you use to do, with a new name on it. The other thing though that I would say, is I don't want to discount for large enterprises is partnerships with start up companies or other tech partners. You don't need to build everything. There's so much great technology out there. You brought up the Cloud. Look at how rich these Cloud stacks are getting. You know, it's not just now, can you provision me some compute, and some storage, and help me connect to the internet. There's some pretty sophisticated capabilities in there around A.I and machine learning, and data management, and analysis. So, I think overtime, we'll see richer and richer Cloud stacks, that enables you know, every company to benefit from the technology and innovation that's going on right now. >> Andy Jassy, the CEO of Amazon Web Search, has always said whenever I've interviewed him, he always talks publicly now about it is, two pizza teams, and automate the undifferentiated heavy lifting. In tech we all know what that is, the boring, mundane, patching, provisioning, ugh. And deploying more creative research. Okay so, I believe that. I'm a big believer of that philosophy. But it opens up the role, the question of the roles of the people. That lonely DBA, that you once were, I did some DBA work myself. System admins, storage administrator, these were roles, network administrator, the sacred God of the network, they ran everything. They're evolving to be much more coding oriented, software driven changes. >> It's a huge change. And you know, one thing that I think is sad, is I run into folks often that are, I'll just say, technology professionals, just say, you know, we're at large. Who are out of work. You know, who sort of hang their head, they're not valued, or maybe there's some ageism involved, or they get marked as, oh that's old school, they're not going to change. So, I really do believe we're at a point, where there's not enough resources out there. And so how we invest in talent that's available today, and help people through this change, not everybody is going to make it. It starts with you, knowing yourself, and how open-minded you are. Are you willing to learn, are you willing to put some effort forth, and sort of figuring out some of these new operating models. Because that's just essential if you want to be part of the future. And I'll tell you, it's hard, and it's exhausting. So I don't say this lightly, I just think. You know about my career, how many changes and twists and turns their have been. Sometimes you're just like, okay I'm ready, I'm ready to just go hiking. (Beth laughs) >> It can be, there's a lot of institutional baggage, associated with the role you had, I've heard that before. Old guard, old school, we don't do that, you're way too old for that, we need more women so lets get women in. So there's like a big dynamic around that. And I want to get your thoughts on it because you mentioned ageism, and also women in tech has also grown. There's a need for that. So there's more opportunities now than ever. I mean you go to the cyber security job boards, there are more jobs for cyber security experts than any. >> Oh, I'll tell you, yesterday, we held an event at our office, in partnership with some different start ups. Because that's one of the things you do when you're in a corporate venture group, and it was all on the future of authentication. So it was really targeted at an audience of information security professionals and chief information security officers. And it was twenty men and one woman. And I thought, wow, you know I'm use to that from having been a CIO that a lot of the infrastructure roles in particular, like as you were saying, the rack and stack, the storage management, the network folks, just tend to be more male dominant, than I think the product managers, designers, even software engineers to some extent. But here you know, how many times can you go online and see how many openings there are for that type of role. So I personally, am not pursuing that type of role, so I don't know what all the steps would need to be, to get educated, to get certified, but boy is there a need. And that needs not going to go away. As more, if everything is digitized and everything is online. Then security is going to be a constant concern and sort of dynamic space. >> Well, we interview a lot of women in tech, great to have you on, you're a great leader. We also interview a lot of people that are older. I totally believe that there's an ageism issue out there. I've seen it first hand, maybe because I'm over fifty. And also women in tech, there's more coming but not enough. The numbers speak for themselves. There's also an opportunity, if you look at the leveling up. I talked to a person who was a network engineer, kind of the same thing as him, hanging his head down. And I said, do you realize that networking paradigm is very similar to how cyber works. So a lot of the old is coming back. So if you look at what was in the computer science programs in the eighties. It was a systems thinking. The systems thinking is coming back. So I see that as a great opportunity. But also the aperture of the field of computer science is changing. So it's not, there are some areas that frankly, women are better than men at in my opinion. In my opinion, might get some crap for that. But the point, I do believe that. And there are different roles. So I think it's not just, there's so much more here. >> Oh, that's what I try to tell people. It's not just coding, right. There's so many different types of roles. And unfortunately I think we don't market ourselves well. So I encourage everyone out there that knows somebody. (Beth laughs) Who's looking-- >> If someone was provisioned Sun micro-systems, or mini computers, or workstations, probably has a systems background that could be a Cloud administrator or a Cloud architect. Same concepts. So I want to get your thoughts on women in tech since you're here. What's your thoughts on the industry, how's it going, things you advise, other folks, men and women, that they could do differently. Any good signs? What's your thoughts in general? >> Yeah so, first of all, I'm just a big advocate for women in general. Young girls, and, young women, just getting into the work force, and always have been. Have to say again, very fortunate early in my career working for companies like a phone company, and Schwab, we had so many amazing female leaders. And I don't even think we had a program, it was just sort of part of the DNA of the company. And it's really only in the last couple of years I really seen we have a big problem. Whether it's reading about some of the cultures of some of the big tech companies, or even spending more time in the valley. I think there's no one answer, it's multifaceted. It's education, it's families, it's you know, each one of us could make a difference in how we hire, sort of checking in what our unintended biases are, I know at Citi right now, there's a huge program around diversity and inclusion. Gender, and otherwise. And one of the ways I think it's going to be impactful. They've set targets that I know are controversial, but it holds people accountable, to make decisions and invest in developing people, and making sure there's a pipeline of talent that can step up into even bigger roles with a more diverse leadership team. It will take time though, it will take time. >> But mind shares are critical. >> It absolutely is. Self-awareness, community awareness, very much so. >> What can men do differently, it's always about women in tech, but what can we, what can men do? >> I think it's a great question. I would say, women can do this too. I hate when I see a group together, and it's all women working on the women issue. Shame on us, for not inviting men into the organization. And then I think it's similar to the Tech Whisperer. Don't be nervous, don't be worried, just step in. Because, you know, men are fathers, men are leaders, men are colleagues. They're brothers, they're uncles. We have to work on this together. >> I had a great guest, and friend, I was interviewing. And she was amazing, and she said, John, it's not diversity and inclusion, it's inclusion and diversity. It's I-N-D not D-I. First of all, I've never heard of it, what's D-N-I? My point exactly. Inclusion is not just the diversity piece, inclusion first is inclusive in general, diversity is different. So people tend to blend them. >> Yes they do. >> Or even forget the inclusion part. >> Final question, since you're a change junkie, which I love that phrase, I'm kind of one myself. Change junkies are always chasing that next wave, and you love waves. Pat Gelsinger at VMWare, wave junkie, always love talking with him. And he's a great wave spotter, he sees them early. There's a big set of waves coming in now, pretty clear. Cloud has done it's thing. It's only going to change and get bigger, hybrid, private, multi Cloud. Data, AI, twenty year cycle coming. What waves are you most excited about? What's out there? What waves are obvious, what waves aren't, that you see? >> Yeah, oh, that's a tough one. Cause we try to track what those waves are. I think one of the things that I'm seeing is that as we all get, and I don't just mean people, I mean things. Everything is connected, and everything has some kind of smarts, some kind of small CPU senser. There's no way that our existing, sort of network, infrastructure and the way we connect and talk can support all of that. So I think we're going to see some kind of discontinuous change, where new models are going to, are going to absolutely be required cause we'll sort of hit the limit of how much traffic can go over the internet, and how many devices can we manage. How much automation can the people and an enterprise sort of oversee and monitor, and secure and protect. That's the thing that I feel like it's a tsunami about to hit us. And it's going to be one of these perfect storms. And luckily, I think there is innovation going on around 5G and edge computing, and different ways to think about securing the enterprise. That will help. But it couldn't come soon enough. >> And model also meaning not just technical business. >> Absolutely. Machine the machine. Like who's identity is on there that's taken an action on your behalf, or the companies behalf. You know, we see that already with RPA, these software robots. Who's making sure that they're doing what they're suppose to do. And they're so easy to create, now you have thousands of them. In my mind, it's just more software to manage. >> And a great contrary to Carl Eschenbach, former VMware CEO now at Sequoia, he's on the board of UIPath, they're on the front page of Forbes today, talking about bots. >> Yes, yes, yes, I've heard them speak. >> This is an issue, like is there a verification. Is there a fake bots coming. If there's fake news, fake bots are probably going to come too. >> Absolutely they will. >> This is a reality. >> And we're putting them in the hands of non-engineers to build these bots. Which there's good and bad, right. >> Regulation and policy are two different things, and they could work together. This is going to be a seminal issue for our industry. Is understanding the societal impact, tech for good. Shaping the technologies. This is what a Tech Whisperer has to do. You have a tough job ahead of you. >> But I love it. >> Jeff: Beth thank you for coming on. >> Thank you for having me. >> I'm Jeff Furrier for the People First Network here at Sand Hill Road at Mayfield as part of theCUBE and SiliconANGLE's co-creation with Mayfield Fund, thans for watching.
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Suze Orman, Women & Money Podcast | Coupa Insp!re19
>> Narrator: From the Cosmopolitan Hotel in Las Vegas, Nevada, it's theCUBE, covering Coupa Inspire 2019. Brought to you by Coupa. >> Welcome to theCUBE! Lisa Martin at Coupa Inspire on the ground in Las Vegas, and I'm super super super excited to welcome Suze Orman to theCUBE! Suze, host of the Women and Money podcast. >> Suze: How much money have you lost? >> Lisa: Oprah's friends. Oh, I don't gamble. >> Oh yeah, girlfriend! >> Lisa: No way! >> Suze: I know. >> I do spend too much money on Starbucks every day and I felt I needed to confess that to you. >> Oh God! >> But I know-- >> Really? >> A million dollars in forty years, I'm going to curb my habits, Suze. >> All right, there we go, all right! >> Confessing it to you on camera. >> You have been forgiven (laughs). >> Oh thank you! So love listening to your podcast, watched your show on CNBC for a long time, Women and Money, is something that, obviously as a woman in technology, is really imperative to me and something that really captures my attention, because the pay gap is so obvious, has been for so long, but one of the things that always think when I hear you give advice, whether you're at a tech conference like we are now, or anywhere else, is so much of it is common sense that as humans, we just don't want to hear because it's easy to ignore it. >> It's, here's the thing, is that women in particular have so much on their plate, most of them have their parents they're taking care of, their husband or their spouse, their children, and they're bringing in an income. So they don't have a second to breathe. They can't, like (imitating garbled chaotic noise) all the way around. And the truth is, their husbands don't know anything more about money than they do. Men are financial fakers, I've always said that. So women are really, they want to know more, but they're really overloaded right now. So you got to give it to them in a way that they can digest it when they can. >> One of the things, being in software and tech now for 14 years, you know, when you're in a room, whatever meeting you're in, you think, "I didn't understand that." But you think, "I don't want to be the one to ask a stupid question," so you don't ask, and it's sort of the same thing in the financial situation. Somebody might be explaining something to you, and it's happened to me recently, and I'm like, "I don't understand it." But then I default, "Well, they're the expert." >> Suze: No. >> Lisa: And you're saying, >> "No, trust your guts." >> No, you have got to trust yourself more than you trust others. You know when I was seeing clients, you know what I used to do? First of all, it was mandatory that if you were married, you came in with your spouse. Now it was normally, back then, a male and a female, okay? Now, I'm like, greatest thing is it's a woman and a woman or a man and a man, but that's another thing. And the woman would go to the bathroom, because our meetings were long, and while she was at the bathroom, I would say the most complicated strategy to her husband that made no sense on any level. And I would say, "Do you understand this?" "I do." I go, "So you know, if you do this and then this, this will be the result?" "Got it." "Okay." His wife would come back and sit down, and I would then say to him, "All right, explain to your wife what I just explained to you." And he couldn't do it. So then the conversation was, "Why did you pretend to understand something that there was nothing to understand about?" What is that? So you really have to say, "I don't get it." And here's the thing: money is so easy. Money is not complicated. It really is not. Wall Street wants you to think it's complicated, so that you go ahead and hire a financial advisor, a bank-- You can do this. You can do this. But everybody is so afraid of it, they're they just, you know, and they don't want to deal with it because they're so afraid. >> Or even if we do take that step and start working with a financial planner, there's that, I call it 'conscious incompetence'. "They know what they're doing." >> Suze: They don't. >> "I'm going to let them handle it." >> Suze: They don't, they don't, they don't. I would not work with a financial advisor that wasn't at least 15 years into it. >> Lisa: Fifteen? Okay! >> Fifteen, because the past ten years the market's gone straight up. You could have been a monkey and made money in the stock market the past ten years. You want somebody who went through the recession, who's been through it all. And they've seen the ups, they've the downs, and now they can keep their calm. Don't give me a ten year track record. Give me a twenty year track record. Give me a 15 year. Start with the year that the markets crashed, and how did you do? So if you don't have an advisor that has been through all of that, danger! Number two, if they talk to you about an insurance product, universal life, whole life, variable life insurance, I'm here to tell you, that is-- don't ever ever mix insurance and investments. You want to buy life insurance policy, fine. Buy a term life insurance policy. Do not buy an insurance policy that's also an investment. Crazy out there! Crazy! >> I just heard your podcast on Women and Money, just the other day about mistakes to avoid, so of course I listened to it. I was shocked. You were saying nurses and teachers are too-- >> Suze: Are targeted. >> Lisa: Yes. >> Suze: Nurses. >> And there was this one woman who invested, I think it was like, seventy-five bucks a month, for-- >> Twenty years. >> And only made $4000! >> Yeah, and it's, I had one yesterday that wrote in, that has been doing $200 a month for twenty years, and they have no money. They have like, it's-- Anyway, just, here's the thing. If you don't know what to do, let me tell you what not to do. Do not buy a whole life, universal, or variable life insurance policy. Do not buy a variable annuity within a retirement account. Do not buy loaded mutual funds that have a letter A or B on it. Just those few things alone, great. >> So, getting back to women and money, women and technology, you know, like I mentioned a minute ago, the pay gap. We all know it. How do we, how do women, how do you advise us to to find that inner voice, to find that power to ask for the better job, the promotion, the better opportunities. How do we find that? >> You have to make those that you are dependent on a paycheck for dependent upon you. When I started the Suze Orman Show at CNBC, all right, so 2001, they offered me, it was like, "I'm not doing this show and signing for five years for whatever this little amount of money is." And since I didn't need money, it was like, "I'll do it for free." I did that show the very first year, and I did not make one penny. >> Lisa: Really? >> In one year, it became the number one show on CNBC of all CNBC-produced shows. Now, CNBC needed me. Now, CNBC paid me what I wanted. Not what I needed, what I wanted. And I got what I wanted because I came from a place of power. So women, we have to put ourselves in a position where you're powerful with your own money. And when you're powerful, and you don't need that pay raise, you don't need that job promotion, you want it, but you don't need it, you'll get it because they need you. So when you make somebody dependent upon you, you become valuable to them. And if they don't value you, then get out of there. >> That's great advice, because oftentimes people will think, "Well they can just replace me." Or we think, >> Suze: So then let them. >> "I'm not replaceable." So then, okay >> Suze: Then let them. >> What if that happens? What do I do? >> You have to be always prepared that that can happen. Because that can happen if there's a downsizing, if there's a downturn in the economy. That's why I always say, an eight month emergency fund, don't have any debt, put yourself in a situation that if anything were to happen, you get sick, you're in a car accident, and you can't work, that it's okay. It's okay! When you come from that place, then magic starts to happen. When you come from a place of, "Oh please, when was my paycheck? Is it in another two days? I need it. It's another two days!" So that-- Keep a car forever. You know, I have a car that's now going on eight years old. I keep my cars 10 to 13 years. I don't get a new car just because I can! I don't, what is that about? It's so, live below your means but within your needs. Only purchase needs, not wants, and get as much save pleasure out of saving as you do spending. Those three things alone will absolutely change your life. >> So, we're at a tech conference. Let's talk about tech and how do we, we're bombarded with ads all the time, we're on Instagram, and there's, "Oh, there's that cute dress I wanted." Click! And I don't have any accountability for it because all I did was tap something. I didn't see that transaction going to my bank account. How do you see technology, how do we utilize it for actually getting better control over our own financial freedom and not letting it-- >> I never ever, because I'm on the internet all the time. If an ad comes in, I immediately turn it off. I never click on an ad that has come to me. I only purchase things, and I can purchase anything I want, but I only purchase things that I go after and I look at it. Then I put it in the cart. And I don't buy it. >> Lisa: You think about it. >> And I think about, did I really want it, was it an impulse? Whatever. But you know what I found out, when I put it in the cart, a day later, I get something from them with a discount code. So if I just waited, I'm going to get it for cheaper. And so, I always thought because it's so easy, put it in your cart, and just wait a day or two before you push, yet you won't even remember it's there. >> Right, well it's a little bit of self-control. I think that's just that opening up to, and Oprah's other friend, I know you're friends with Oprah, Brene Brown taught me vulnerability is awesome! It's not weakness! It's the courage to say to your financial planner, "I don't get this." Or, to your point, if this person doesn't have fifteen years experience, and they haven't been through the tumults of the economy, "I'm sorry, I'm sure you're a great person. I need to go somewhere else because this is my money for the rest of my life!" >> You know there's a law that I live by, which is, "It's better to do nothing than something you do not understand." Now I apply it to other things in life, like I'm really into being a boat captain and fishing, but I don't go places in my boat that I don't understand how the waters work, where the ledges are. I don't venture out because I don't want to get in trouble. So it's better to do nothing than something you do not understand, and just do something else that you understand. >> And again, one of the things I love about your advice, Suze, is it's so simple. But I think as a society, we're so governed by technology. It's our alarm clock in the morning, the first thing we do is check email or Instagram, or something on .com, we're listening to podcasts. It's so easy to have a shoppable moment anywhere. Yes, it's probably just as easy-- >> And it's going to be a whole lot easier as time and artificial intelligence and everything takes over, it's going to be really easy. So the question is, "Do you want to have things, or do you want to have money? What do you want?" >> Yeah, because you say, what is it? >> People first-- >> Both: People first, then money, then things. >> Lisa: Tell me about that. >> The reason that I did that, it's a long story as to how that came about, but when I said, "People first," I always meant women. Meant you. Do not put everybody else in front of you. Don't go buying gifts for all your friends and everybody when you have absolutely no money. Put yourself first for once. Next is money. You want more money in your bank account than things that you have in your closet. So make your priorities. Those are your priorities. Put yourself first, then your money, and then if you have those things together, then if you want to buy things, okay. >> I love it. "People first, then money, then things." So you've been doing this for so long, and before we went live I was asking you, "How do you not clunk people's heads together because sometimes it's like, 'What!'" But you're saying these are the same problems that persist over and over because people don't know. >> Well, two things. It shows you that money's not that complicated. That people still ask the same questions over and over again. There aren't all these little gadgets and these little widgets and these things. It's usually Roth 401(k), traditional 401(k)? Roth IRA, 401(k)? Credit card debt first or student loans? Saving, they're the same over and over again. And but each question, to that person, is the most important question in the world to that person. And that one person is important to me. Because if I can save or help one person change their life, that one person can go on and change this whole world. Never know who that one person's going to turn out and be. And so, I mean, if I think back on it, Fred Hasbrook, who is the man who gave me money when I worked at the >> Both: Buttercup Bakery! >> Lisa: Which isn't there anymore. >> And that one man who gave me $2000 with all these other people that took-- He, those actions, to me, created me. And I've changed millions of lives with people, with the information that I've given people. They actually changed their own life. But, so one action can change a whole world >> I love that. >> You never know who that person will be. >> Lisa: You don't. You never know. Well Suze, when are we going to do our next show together? This has been so much fun! >> I don't know, we have to come back here! It seems I'm, have you, where are you out of? >> Palo Alto, California. >> Palo Alto, well we come back there. >> Lisa: All right! All right! >> Suze: We come back there. >> Well good, I'll say I'll look forward to our next show together, Suze. >> You got it, Lise. Thank you, sweetheart, bye bye. >> Been a pleasure, thank you. For Suze Orman, I am Lisa Martin. Thank you for watching theCUBE at Coupa Inspire 19! (upbeat techno music)
SUMMARY :
Brought to you by Coupa. and I'm super super super excited to welcome Lisa: Oprah's friends. and I felt I needed to confess that to you. I'm going to curb my habits, Suze. but one of the things that always think when I hear you So you got to give it to them in a way and it's happened to me recently, and I'm like, And I would say, "Do you understand this?" I call it 'conscious incompetence'. I would not work with a financial advisor So if you don't have an advisor just the other day about mistakes to avoid, If you don't know what to do, How do we, how do women, how do you advise us to I did that show the very first year, So when you make somebody dependent upon you, "Well they can just replace me." So then, okay and you can't work, that it's okay. And I don't have any accountability for it because I never click on an ad that has come to me. But you know what I found out, when I put it in the cart, It's the courage to say to your financial planner, and just do something else that you understand. And again, one of the things I love And it's going to be a whole lot easier and then if you have those things together, "How do you not clunk people's heads together And that one person is important to me. And that one man You never know Lisa: You don't. to our next show together, Suze. Thank you for watching theCUBE at Coupa Inspire 19!
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Dr. Ayanna Howard, Georgia Institute of Technology | Nutanix .NEXT Conference 2019
(uptempo music) >> Narrator: Live from Anaheim, California it's The Cube! Covering Nutanix dot Next 2019 brought to you by Nutanix >> Welcome back everyone to The Cube's live coverage of Nutanix dot Next here in Anaheim California, I'm your host, Rebecca Knight along with my cohost John Furrier. We are joined by Dr. Ayanna Howard, she's the professor and chair of the School of Interactive Computing in the College of Computing at Georgia Institute of Technology. Welcome Dr. Howard to The Cube! Thank you, thank you. I'm excited about this conversation. >> Yeah so you, you're a fascinating person, when you were a little girl, watching Bionic Woman you said "I wanna be a scientist," you started your career at NASA. >> Ayanna: Correct. >> You are an entrepreneur, a researcher. Tell us what you're doing today. >> So what I'm doing today, and what I'm really excited about is bringing robots into the home of children with special needs. So one of the things about kids and those that may have a developmental disability is that there's not enough contact hours with human clinicians. And so, how do you augment that in the home environment? How do you bring technology into the home to do therapy with them, to do even education? And so that's what I focus on. >> So, we want to hear so much more about that, but what are you gonna be talking about at this conference? It's the future of AI, and robots. >> Yes, I'm gonna talk about the things that make my robots work. And so, the future of AI and robotics and where it leads, it's a combination of things like wearables. So if you think about all the data around us, we have wearables with our phones, and our smart watches, all that data that's being collected about us, allows our machines to do very interesting personalized things with us and for us. The other thing is that if you think about collaborative AI, collaborative machines, we're going to the place where the workforce and how you do your work, you're going to have an AI as a companion, a robot as an assistant, so you might not be sitting next to a human, you might be sitting next to a robot. And so, what does that look like? And then, of course, emotional AI, and so, yes, machines do have emotions, which is, counts kind of weird, but in order for us to work with others, we typically have a bond, so why not have a bond with our machines? >> What's the software look like? I'm rifting in my mind here, I'm just thinking about, I'm gonna write some software that might be dynamic, a neural network, these kinds of words have been kicked around in the industry. How do you make software have emotion in AI? Because it has to be random, but yet not, it has to be programmable. >> It does. But think about it. Emotions are not necessarily random. Emotions are pretty repetitive, i.e., if you're hurt, what do you do? If you're young you cry, if you're older you hide the cry, right? I mean, it's very repetitive, if you're happy there's a certain emotion, what makes you happy? There are certain things that we can all say if I suddenly woke up and I won a prize, I'd be happy. Emotions are actually very predictable, they're not that hard to model. >> And the data sources could be coming off my Fit Bit, facial recognition, you know the morning... >> Well facial recognition, you can see it in the face, in fact your pulse, and you sweat a little bit when your emotions change. Remember the mood rings back in the day? (laughter) >> Sure! >> OK those were fake, but still, their concept about them was that your body gives a response based on the emotions inside. >> Yeah, that's so cool. So what's the state of the art, you look at bleeding edge and state of the art kind of mainstream, where are people with software, machine learning, AI, what's some of the things that are notable to you that are important to highlight? >> Yes, so I think that the two areas that are the furthest ahead, one is facial recognition and emotion detection, and it's because the application are out there. As an example, airports are putting in these systems, and so imagine, I mean, the positive is, is that you don't have to book or print out your ticket, right? You just walk into the airport, you walk though security, you don't get padded down, and you walk to your gate and get on the plane. I mean, just imagine that. You're like How would you do that? Well, if I know who you look like, and I can model you, and I grab your wearable, and your data, I know who you are! So, I don't have to make sure that you are who you are, I know. I mean, so that's kind of a benefit. Of course, there's some negatives, which we won't talk about, but that's one area, this facial recognition aspect. The other I think it's in healthcare, I think it's in the fact that our data, and about us, about our health, it's so much there, and as we mine it we just get better. There's, for example, some research that shows stress can be detected and I can then have a, think about it, I can have an AI that if I know you're stressed like, I'm not going to send you that email, I'm going to halt a little bit, until I realize that your stress level is a little bit better, and then I will give you the bad news. Right? Like, because we don't want to be stressed. >> I need that, I need that app. >> Rebeca: But that's a manager with really good intentions, I mean, you can really see the perils of this going... >> No, that's, that's the negative. That's the aspect of, all these things are, really have good return on investment, good quality, but the negatives are is that if you have nefarious manager or an organization like I just wanna make money, money, money, you can sway that, and I think, though, that most organizations are thinking about this. I think there's this push now to do things like regulations, to basically protect us, but still insure that we have a positive relationship with AI and robotics. >> What's the coolest thing you've seen or built recently that could tie into the robotics? >> So, I will personally say it's one of our machines, that has, it emotionally responds to you based on what you're doing, and so what does this mean? It means I have robots that are just looking so cute, right? You look at them, and anyone looks at them, and it's just , it's like, it's real, it's intelligent, it like understands me. Of course, it's programmed based on modeling but it's just as fascinating, and I watch people interact with robots, and it's like oh, my gosh, this person, this individual, is really engaged with my robotic creation. >> And you mean, in conversation or just in feeling the comradery? >> In conversation, in interaction, and the robots, they have a limited script, but people will adapt to that, right? And they will, it's just like when you talk to your phone, have you noticed that when your phone doesn't understand you, what do you do? You speak a little slower. You might choose different words, right? I see that with the robots, you change your behavior based on the limitations. >> Speaking with someone who doesn't speak lour language natively. >> Correct. Same thing with robots. >> So describe what you see... Returning to the beginning of our conversation talking in particularly with kids with special needs. >> Ayanna: Yes. >> Describe what you see, the changes in the child, who is developing a relationship, a bond with a robot. >> Yes, so what we've actually shown, not just seen and observed, is that when we have a child interacting with a robot their, and what we call, whatever milestone we're doing, so maybe it's movement therapy, which means I want them to say, move a little faster than their normal space of moving, what I see is with the robot there is a partner encouraging, guiding, providing them input on how well they're doing, or in terms of correcting, the child improves their behavior, and so between day zero and day n, the child has gotten better. We see that. We have the data that shows that. >> Incredible. I wanna also ask about women in technology, and this is, this is really a theme at every single tech conference you go to because it's such a problem, it's such an issue that is finally getting the attention it deserves. We know about the dearth of women leaders, the dearth of underrepresented minorities, particularly in management leadership positions, what do you see as you role in tackling this problem, as the head of an important department in technology and also as a woman of color? >> Yeah, so I think there's always been kind of two dilemmas, one is what they call the pipeline, which is now the pathway, like how do you get women to come into stem? And the data has shown that is not that girls are not interested in stem, it's that they lose interest because of their society, right? So that's one thing. It's like make sure that where they are in the society is encouraging. The other is that when you get older, you look up, you're like, okay there's no one there. Obviously, I'm not supposed to be here, or when things get tough, it's like, okay, I need to move out. And so the other is, how do you do mentorship and sponsorship, so that women are pushed forward as managers and supervisors. So those are kind of the two things. And so, as a, and I consider myself a leader in this space, I actually feel it's my duty to be up front, and be a mentor, and be a lead, and actually be vocal, and make others realize like, if I'm in a room, and we're deciding on, you know, a student or a candidate, and there's no representation, you know, I'm comfortable enough to say, hey, I should not be the one that says this, right? And eventually what you see is that people start looking and thinking about this, at every instance of time. >> Do you feel like it's getting better? >> I do. It's getting better. And it's not perfect but it's getting better. Like, if I look in the classrooms, I look in the computer science curriculums, I see more female students coming in, and lasting, and then going into corporate America and continue on to grad school. I see it being better, of course it's not on parity, but is is better. >> That's awesome. And the technology has shifted the definition. It's not programming, or electrical engineering, the surface area for tech is gaming to analytics, data science, it's huge. >> Human-centered interaction. >> There's new artistry around us, so I think it's a great surface area. >> It is, and I think one of the reasons why it's so important is that the world is diverse, I mean, in terms of all the different aspects. An so, if you're gonna create products for a diverse world, you should have individuals that are also diverse, creating them for everyone so that there's some equality in the process. >> As the analog world connects with the digital world, fascinating we talked before we came on camera around the technology in digital. So the human experience for me, whether having robots, detecting emotions, and having some sort of new notifications, like hey, you know, cheer up, or do something clever... >> Right >> Is that you can now immerse, so augmented reality has been the first killer app before virtual reality, but gaming is an indicator of what's happening onscreen, so, the onscreen digital realm is intersecting with our lives. >> Ayanna: It is. >> What's your view on this? Because this is an area that's new, it's cutting edge, it's a first generation problem, an opportunity. >> Opportunity. I think this, this blending of the, I would say, even, I would say the blending of the digital and physical and the gamefication aspects, is really gonna enhance two areas. One is education, and the retraining, and so what does that mean? It means that, instead of me having to, not to say go to college for four years, but instead of me trying to study everything in this one-semester course, it's like, I just need some basic knowledge and I can then work in the field, and I have my augment reality and so I see things and there's some scaffolding, there's some indication of here's step one, here's step two, ahh, you did that step two a little bit wrong, let's revise it. So you learn with real-time training and that's with doctors, well except for live patients, but you know, with doctors or residents, factory workers, or even teachers, teachers who are teaching say, calculus, that may have an English background. That's where it is. >> The progressions are not linear like they used to be. >> Ayanna: No! >> They are different, and now you have dated instrumentation with on-demand digital robots... >> Robots, agents... >> John: Agents, assistants... >> Adaptation, taking things from other places, so if I, for example, learn the best way to provide information to this human and this factory, well guess what, I can take that information, connect to the cloud, connect to the data centers, and apply that information to another worker in a different factory, but very similar characteristics, and so you have this transfer of knowledge as well. >> So education was one. What's the other one? Healthcare? >> Of course it's healthcare! (laughter) Of course. >> As someone who is immersed in it and a believer in technology, what do you do to disconnect? Well, first of all, do you disconnect? Do you worry about our over reliance on these little devices in our pockets, and what do you do to sort of leave the digital world behind for a while? >> Yeah, so I do worry about our over reliance because we've shown, and other researchers have shown, that there's actually an over trust factor. We will use devices, and of course these devices they have errors, right, even if it's you know 1% of the time, and that 1% of the time when they have errors we find that a lot of individuals will trust those errors, because they're over relying, they kind of go in zone mode, they're like, it worked all this time, so that 1%, they just don't question it. >> It must be real news! (laughter) >> But it's scary! >> Yeah, it is. >> It's scary. I do worry about that. And we're thinking about ways to try to mitigate that, 'cause that does worry me. How do I disconnect? I think that with anything mind, body and soul, so I love listening to music, although that's not disconnecting from technology 'cause I'm using technology to listen, but it's this zone period. Exercise, I think most of us think about exercise I'm fairly religious, even when I'm traveling, like okay, I'm going to find the gym and at least walk on the treadmill because we do have to have that combination, in order to be healthy ourselves. >> Finally, for that little girl, the little girl you, who's watching Bionic Woman I think that's the thing, we need more shows like that, to get, to get >> Click us interested >> Well exactly, what would be your advice to the smaller you, who says I want to be a scientist someday? >> So I would, and this is like some advice that people told me as I was growing up, and I didn't realize I had really good mentors, is one is, don't listen to the naysayers, i.e., believe in yourself, right? And I think that's the one thing we sometimes forget to do, like believe in that dream, even if others say that it's not possible, and it's like, no, everything is possible if you believe in yourself. >> Words to live by. Thank you so much for coming on the show. >> Thank you. >> Rebeca: This was great conversation. >> Awesome! >> I'm Rebeca Knight for John Furrier. We will be back here tomorrow with more from Nutanix dot Next. We hope to see you then. (electronic music)
SUMMARY :
of Interactive Computing in the College when you were a little girl, Tell us what you're doing today. augment that in the home environment? but what are you gonna be talking about and how you do your work, you're going to have in the industry. there's a certain emotion, what makes you happy? And the data sources could be coming off in the face, in fact your pulse, and you sweat gives a response based on the emotions inside. of the art, you look at bleeding edge and state the positive is, is that you don't have intentions, I mean, you can really see is that if you have nefarious manager it emotionally responds to you I see that with the robots, you change Speaking with someone who doesn't Same thing with robots. So describe what you see... Describe what you see, the changes We have the data that shows that. leadership positions, what do you see as you role The other is that when you get older, in the classrooms, I look in the computer science And the technology so I think it's a great surface area. it's so important is that the world is diverse, like hey, you know, cheer up, Is that you can now immerse, so augmented it's a first generation problem, and the retraining, and so what does that mean? like they used to be. They are different, and now you have dated characteristics, and so you have this transfer What's the other one? Of course it's healthcare! and that 1% of the time when they have errors so I love listening to music, although that's not if you believe in yourself. Thank you so much We hope to see you then.
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James Ilari, Alectra & Stephanie Schiraldi, Alectra | Nutanix .NEXT Conference 2019
>> live from Anaheim, California. It's the queue covering nutanix dot next twenty nineteen. Brought to you by Nutanix. >> Welcome back, everyone to the cubes. Live coverage of nutanix dot Next here in Anaheim, California. I'm your host, Rebecca Night, along with my co host, John Furrier. We have two guests for this next segment. We have Stephanie Scare Aldi. She is the director of operations and support for Electra. Thank you so much for coming on the cues. And we have James Ellery, director innovation and governance at Electra. Thank you, James. >> Thanks for having us. >> So I want to start with you, James. Tell our viewers a little bit about electorates. Ontario, based for our viewers who are not familiar. What do what do you do? What do you about? >> So we are a energy solutions provider in Ontario, Canada. Basically, we are an ldc a local distribution company, but we're trying to transition from the poles and wires into really energy solutions provider. We We're about a million customers are approaching a million customers right now and wear actually four utility companies that came together to form Electra. And we just recently emerged with a fifth now, so We're rapidly growing in the in Ontario, and we have very much more growth to come. >> It's all those mergers. How does I t all fit together? Different systems, all kind of legacy. Mishmash. What's what's What's the environment like? >> So the environment Right now there is a tremendous amount of data center Stephanie's actually leading our data center consolidation project. There are tremendous amount of data centers across a fast geographical location, and we're using NUTANIX actually to consolidate everything onto a single platform right now. So there's a lot of work to be done. Definitely a lot of integration to be done, but we're confident that we'LL get it all done and we want to move to new tanks by phone. >> So right now we have about, I think, eleven data centers and we've been mandated to get down to two. So we're use up utilizing technology like nutanix too kind of, you know, get down and scale ability. So wait >> here for a lot of customs from nutanix around, how it's been a great system for manageability and also getting rid of some older gear, whether it's old GMC Cem Dale stuff. So we're seeing a lot of, you know, go from twenty four racks to six. This is kind of the ratios pushing stuff from eight weeks. Tow two hours, new operational benefits. How close are you guys up to that now? Because you get all this stuff you consolidating down the merger's makes a lot of sense. What's some of the operational benefits you seeing with nutanix That you could share, >> I think, is a per example that you just gave. We're working on a front office consolidation project and we're moving. We're doubling our VD i environment, and we actually just got three new nodes in a few weeks ago and it took a matter of two hours to get everything spun up and ready. So traditionally, it would take us weeks of planning and getting someone in and specialized technicians and now make a phone call a few hours and it's done. So you see, like already the benefits of you know growing are our infrastructure, and it's enabling us to merge faster with different utilities. >> I want to actually back up now and talk about the journey to Nutanix and talk about life before nutanix and now life after it. What was that what were sort of the problems that you were trying to solve? And why was Nutanix the answer >> So I could speak to that way back in twenty fifteen? We're looking at video, and we're implementing it across organization. And we're running its issues on three tier architecture where whenever there was a performance issue, we would talk to the sand guy and we'LL talk to the server guy and we talked to the networking guy. And although everyone's trying to help everyone sort of looking at each other, saying, Okay, where is this problem? Really, really land? And the issue with that is, as you guys know what VD I I mean, user performance and user experience is key, right? That's King. So you know, when you're trying to take away someone's physical desktop and give him a virtual desktop, they want the same or better performance. And anytime we had an issue, we had to resolve it rapidly. So when we look at everything we said, Okay, this is okay, but it's not sustainable for the scale, ability in the growth that we had, especially because with, you know, ah media environment, its scales very rapidly and If the application scares wrapped scales rapidly, you need the infrastructure to scale as rapidly as your application and perform just as good. So what happened was we looked at nutanix. We said, You know what? If we can look at a single pane of glass to figure out where any performance issues lie, that makes operations much more operations, that management administration much easier for us. And that's really where we started our journey with nutanix. We went from a three note cluster to start and we're up to fourteen nodes now, just in our VD I cluster alone. >> And what about about the future? What? What is the future hold in terms of this partnership, >> I think for us were really hoping to go to fully H V in the next six or twelve months. Uh, I know, James. We're really pushing it and trying to get that in because, you know, way want to simplify our technologies. And I think by moving to a Chevy, I think, you know, we'LL save some money. >> So what we're looking to do with Nutanix isn't you know, there's been a lot of wins for us moving to NUTANIX, especially with regards to support Support's been fantastic. I mean, you know, although we don't like to call support because I mean something's probably wrong way love calling you guys because every time we call support, it's, you know, everyone's always there to help. And I'm not only the support from the support team, but also through our venders or a vendor are counts, you know, I've or who we love way love the whole team because they're there for you to help me. We run into some pretty significant issues. One of the things that happened to us was we had some changing workloads in our media environment. Through no fault of nutanix is you know when when we introduce some additional workloads, we didn't anticipate some of the challenges that would come along with introducing those workloads. And what happened was we filled up our hot storage rather rapidly. Nutanix came in right away because we call them up and said, You know, we're having big performance issues. We need some help and they brought in P E O. C notes to help us get over the hump. They were there for us. I mean, within a week, they got us right back up and running and fully operational and even better performance than we had before. So until we could get our own notes procured and in house, which was fantastic, I've never seen that levels from another organization. So we love the support from Nutanix on DH. Since then, we've grown. So we've actually looked at nutanix for General server computer platform as well. And we're doing Christ Cross hyper visor Support across high provides a replication Sorry from production to D. R. So we're actually running Acropolis. Indy are running GM. Where in production. But has Stephanie alluded to? We're trying to get off of'Em were completely, you know, everyone talks about the attacks. We don't like the V attacks with Phil on a baby anywhere for something that's commodity. And we're looking to repurpose that money so we can look at other things such as you ten exciting way very much. Want to move to the cloud for D R. And that's sort of our direction. >> OK, so you guys have the m we're now, not you Not yet off the anywhere, but you plan to be >> playing to be Yes. >> Okay, So what's it going to look like How long is that gonna take or what is that? We're >> really hoping at the next six to twelve months. So I think we're really gonna push hard at. We've been talking to some people and it seems like it's gonna be a pretty smooth transition, So looking forward to it. And I think our team is really looking for true as well. That's >> one of the challenges right. That the team is really is one of the challenges because we've merged and there's a lot of change going on organization. It's difficult to throw more change at people, right? There's a whole human component, Teo everything that we do. So you know Well, that's why we moved GHB into d. R. To start because we said, You know what, give the operations folks time to look at it, timeto play with it, time to get familiar with it. And then we'LL make the change in production. But like we said, you know, moving over age, he's going to save us a ton of money like a ton of money that we can repurpose elsewhere to really start moving the business forward >> about operations for second. Because one of the things you told earlier is that consolidation? You're leading the project at the VD. I think we're new workloads. There's always gonna be problems. Always speed bumps and hot spots, as they say. But what has changed with the advent of software and Dev ops and automation starts to come into it. How do you see that playing out? Because you tell this is a software company. So you guys knew them when they were five years ago Now, But this is the trend in I t. Operations have clean program ability for the infrastructure. What's your view on that? What's your reaction to that? And you guys getting theirs at the goal >> that is >> like part of our road map. And we're gonna be working with our NUTANIX partners t build a roll map, actually, the next coming few weeks. So because we are emerging all these utilities, we'd love to get automation and orchestration, and we actually have another budget in three years. So it is on our road map. We want to get there right, because we want to have her staff work on business strategy. We don't want their fingers to keyboards. We want them actually working with the business and solution ing and not, you know, changing tapes or working on supporting a system when we don't have to do that anymore. Because now there's so it's so much simpler running any tennis environment. I know James is saying a lot of change for employees. There used to be M where Nutanix is new to a lot of them. I think they're quickly seeing the benefit of managing it because now they get to do things that are a little bit more fun than just managing an environment. >> And this is point cost to repurpose what you're paying for a commodity for free. And if you can repurpose and automata way the manual labor that's boring and repetitive, moving people to a higher value activity. >> Exactly. And we love the message we heard today about being invisible. >> Yeah, I love that >> way, Lovett. I mean, that's essentially we wanted. The business doesn't really care what you're doing behind the scenes, right? They just want their applications to work. They want everything to work seamlessly. So that's what we want to get, too. We want to get to that invisibility where we're moving the business, Ford. We're enabling them through technology, but they don't need to worry about the back end of what's actually going on. >> Stephanie, I want to ask you about both a personal and professional passion of yours, and that is about bringing more women into technology. You are a senior woman in technology, and we know we know the numbers. There is a dearth of female leaders. There is a dearth of underrepresented minorities, particularly in in high level management roles. So I want to hear from you both from a personal standpoint in terms of what your thoughts are on this problem and why, why we have this problem and then also what you, an elector are doing to remedy it. >> Yeah, I think you know, I'm really lucky to work at Electra because we actually have a diversion inclusion committee that I'm part of with a lot of stem organizations. But I think you know, there's all these great programs going on, and but I still don't see enough women in this in this industry, and I think a lot of it stems from you walk into a room, and if you're the only one of you it's really intimidating. So I think we really need to work on making people feel more welcome. You know, getting more women in cedar senior leadership positions and kind of bring them to events like this, gaming them on the Internet. Going to the university is going to the schools and talking to education and talking to, you know, CEOs and seals that don't have sea level women executives and saying, You know, there's a business benefit toe having diversity of all kinds in an organization, you know, you know, strength lies in differences, not in similarities. And I think we can really grow businesses and have that value if we have different types of opinions. And I think there's, you know, statistic shows when you have more diversity, your business is more successful. So I think senior leaders should pay attention and, you know, purposely try to hire more a more diverse workforce >> and what do you have anything to add to that? I mean, I know that it that it's maybe tougher for a man to weigh in on this issue, but at the same time it is one that affects all of us. >> Absolutely. And I think seventy, said it best right when you bring in, you know, multiple bill from different ethnicities from different genders. I mean, it's it's that wealth of knowledge and everyone brings from the different experiences they have in life, and I think that's what you need. You don't want to know the collective all thinking the same way you want the collective that bring the diversity into your organization. And I think you know, when I was in school, we had one woman in my entire computer engineering class, and you know that you wanted to see that change, right? I love to see more of that disease. More women being in the work force, especially within technology. >> I >> think that's Ah, it's fantastic for technology. >> Stephanie, What's your advice for young girls out there? Maybe in high school college, who are having gravitating towards either it's computer science or some sort of stem related field that might be intimidated? >> I think the one important thing you can do is like really rely on your family and friends for encouragement, cause I think sometimes it is gonna be intimidating, you know, For me I'd walk into a course and I was the only female my computer networking class. But I had, like my father, always encouraged me to push me to say, like, Don't ever be intimately. Don't ever be scared and you need a little bit of a fix. Came because for a little bit it is going to be just you in a room. But I think the more you speak up and the more you just kind of push yourself, I think it is going to get better. And I think it's almost kind of cool when you're the only female. Because you feel that pride. I want to do better. I want to do better for all of us to say like we can be. Not just a good, even better. >> Great. So great advice. Yeah. Stephanie James. Thank you both. So much for coming on. Thanks for having us. Pleasure talking, Teo. Thanks. I'm Rebecca Knight for John Furrier. We will have so much more of nutanix dot Next coming up in just a little bit
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Brought to you by Nutanix. Thank you so much for coming on the cues. What do what do you do? And we just recently emerged with a fifth now, so We're rapidly growing in the in Ontario, all kind of legacy. Definitely a lot of integration to be done, but we're confident that we'LL get it all done and we want to move to new tanks by phone. So we're use up utilizing technology like nutanix too kind of, you know, get down and So we're seeing a lot of, you know, go from twenty four racks to six. So you see, like already the benefits of you know growing are our infrastructure, What was that what were sort of the problems that you were trying to solve? And the issue with that is, as you guys know what VD I I mean, I think, you know, we'LL save some money. So what we're looking to do with Nutanix isn't you know, there's been a lot of wins for us moving to NUTANIX, And I think our team is really looking for true as well. So you know Well, that's why we moved GHB into d. So you guys knew them when they were five years ago Now, and not, you know, changing tapes or working on supporting a system when we don't have to do that And if you can repurpose and automata way the manual labor that's boring and repetitive, And we love the message we heard today about being invisible. I mean, that's essentially we wanted. So I want to hear from you both from a personal standpoint in terms of what your thoughts are And I think there's, you know, statistic shows when you have more diversity, and what do you have anything to add to that? And I think you know, when I was in school, we had one woman in my But I think the more you speak up and the more you just kind of push yourself, Thank you both.
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Lily Chang, VMware | Women Transforming Technology 2019
>> from Palo Alto, California It's the Cube covering the EM Where women transforming technology twenty nineteen. Brought to you by V. M. Where. >> Lisa Martin on the ground at the end. Where in Palo Alto, California for the fourth annual Women Transforming Technology event. W. Squared one of my favorite events, and I'm pleased to welcome back to the Cube, one of the leader female leaders at being where Lily Chang, the VP of of the strategic transformation office. Lily, it's so great to have you on the program again. >> Thank you. It's my pleasure and honor to be here. >> So this event, one of my favorites, as I mentioned, even just walking up to registration this morning. The energy, the excitement, the supports >> is in the air. >> Yes, And then you walk into the keynote, and it was kicked off this morning with such an incredible presentation, and number was actually mentioned earlier. That was about fifteen hundred people just in person today, not even mentioning the live stream. So the momentum in just four years that you guys are creating is huge. >> Yes, Well, where is a great place for diversity and inclusion that is one of our companies. Strategic Motif Way believed that in order to basically create the best technology in the world, today was the evolution and the advancement >> off. All these technology working together, we're servicing all genders origin globally. So that means the creation of this. We >> need to bring all these culture aspect to bring into our design thinking. So when we saw the problem, we are not solving in in a mo no fashion way actually can look at multiple facets. So having this event is part of our passion is really part of our DNA. Now >> I think that's fantastic. That's inspirational for other companies to really look it. It's not just an event that Veum were put on. This is really changing the anywhere from within as well. >> Yes, this a change process has started quite a while ago. I would say inherently Arjun Attic nature off of'em were is that we actually >> do believe in all genders are original founder and CEO was a woman, right? And so we pioneered a virtual ization and we believe in woman leadership. We believe in all levels off woman innovation, together with man and all the origin globally in the >> world That's fantastic. So I wanted last year we talked with you, which was fantastic. We're happy to have you back. I want to talk about something that you guys recently launching aboutthe last year helping women return to work. Tell us about Tara and just >> helping women how they are able to get back into technology. >> Yes, so this is one of my favorite topic. Basically, we talked about glasses, ceilings for decades, about woman in terms of how you break two classes ceiling, how you identified, how you work around it and all the things. There is a huge transparent glasses ceiling being view worldwide for a long time, and that is basically woman care about the society. Women care about the family, so, so, so so all the genders as well. However, there's a lot of the woman were forced. They may be technically very achieving in terms with their career or academic side. They have to basically take care ofthe parenthood, take care of family for various personal reasons. After a couple of years, their passion for the technology still exist. They want to join the war force to propel the world, and basically especially now, was the technology is put to a lot of technology for good, to help sustainability, to help medical field, to help disabled people. All these >> things right, but they're having a little bit of >> difficulty to read. Enter the work face and that's a glass is silly because their technology knowledge may be a little bit dated because just away how in the past ten years how you were in all >> the other Giants has propelled technology so quickly changes so quickly like three months >> is almost like a decade nowadays, right is moving in that quantum speed. So what >> we have done is basically we decided to create a Tara project. Is a woman returned to work initiative and we're basically >> launching specifically, focus on India region, right? And basically we are funding fifteen thousand woman, and we are training them and brought him up to speed about technology. Especially, was our software different data center in virtual ization? Networking storage? Right. So we are giving them a certification program, and that is something in some part of the world. That certificate moves a lot. It's like a pedigree indicate that you not only believe you actually know all this you've got evidence that you really know it and they're people. I certify you so with that, that enable them to be able to jump back into the workforce was full qualification and was a virtual ization being dominant in the world, right? Basically, it's like something that it's really hot and really relevant and were also helping them to basically connect with our customers in India so that they actually could be interview for future positions as well. How so, basically, is a into end strategy transformation to break the huge glasses ceiling >> here. Thick glass ceilings. So you fifteen thousand women this >> has just >> launched last year. How long is the certification program that they >> go through? We want to be able to achieve that. Go in the next couple years, starting this year >> starting this year, fifteen thousand women in the next couple of years. >> In the next couple years >> way, I should have >> got a few thousands already. So in the beginning for the first quarter, two were making very decent progress and Wei have a community partner. Happens to be a woman who co because they have a worldwide organization and they're sending the community message out to promote this. We also working really closely with the Indian government to push for this, to get their recognition for this as well, because we believe that will be beneficial for these woman we brought back to the war force. There's multiple aspect is not just touching the hearts in the soul ofthe many, many family, but is also basically injecting quality, highly qualified, incompetent technical talent back into the India community and industry, so that actually can proliferate and elevate the entire India technology level. >> Two shaves >> Transformative. I feel like that word isn't even strong enough, Lulu. That's remarkable. The potential that has on you mentioned the involvement of women who could have been on the board there for quite a while >> for more than three years now. >> And I was looking at >> some numbers with growth of that community alone is incredible. Over one hundred eighty thousand members in twenty countries So far you've done over eight thousand training's workshops. Hackathons conferences over two point five million dollars has been awarded in developer school in conference scholarships. >> Wow, the momentum moment is very high. It is very hard, you >> said you're even launching another country this year. >> We So we're not sitting on saying OK, we're satisfied. We're never satisfied because the world goes on right? So does the word expand. Thus the technology excel itself. We want to basically leap ahead with all this. So we're not stopping. So this year will Mexico and being where we're launching Costa Rica za So we believe we actually opened a lot of the region of the world and unlock the energy and the innovation and the community's oh gender to work together in India, China, Sofia. And we worked really closely with a lot of the industry technical giants and woman Wilco propelling this tech woman community in us and also in Europe. Now we will leave Costa Rica. It's a very strategic side for bm where >> tell us a >> little bit more about why is it sister team is a >> strategic for a couple reasons we are doing also world we are working together was a global community and the global clock. So Costa Rica is tine zone wise very nicely either bridge in between the other time zone with us and also it's overlapping very well with us times. Oh, so they actually could do a lot of the key business execution, including operation and IT and customer support. Technical support. So we do have technical people over there, but not enough technical woman Momenta way also believe the country can really use some help from us. So we're working with a woman who co and this is a decision will be assessing for awhile. But we believe that ranch in Costa Rico Ashley make it a blossom in that region off the world, not just Costarica. We're kind of looking that we hope it becomes a hub >> That's incredible, just but also not just what you're doing with Tara and with expanding women who code to Costa Rica. It's also the opportunity for actual economic benefits to these countries. But what I also I'm hearing is that, for example, with Tara, you're No, it's not just it's a the end where myopic. We want more women to come back to the workforce the way we want them too injured to be introduced to our customer base so that they can network, >> and it tends to establish report >> other opportunities for employment. >> That's right, even though they do not get a particular position when they are connected to a customer that is a relationship, and that is something that will stay with that woman in that talent for walk. And that is something that we feel is very important to connect all these critical stakeholders together. So Tara has that faucet ahs well, >> and you mentioned that there's already been about a thousand or a couple of thousand >> of thousands already gone morning. >> Twenty five hundred, I believe, >> any favorite success stories that come to mind. >> Yes, my favorites is says Story is >> the very first Tara Certify Woman is a woman who co member, so we're very, very proud of that because that shows the partnership actually works. That means a lot of the technical curriculum and a monthly meet up and all these technical conference. That woman who was trying to do the scholarship they try to handle all those are kind of a cumulatively paying off. Was Tara being the major critical push to push them over that glass ceiling limit? Right? >> I just think that's fantastic. I was looking at the woman who could website just the other day, and I saw that your event it was sold out >> you connect >> twenty nineteen? >> That's right. >> But just the moment on the excitement, the support in this community that is growing, as we mentioned earlier, one hundred eighty thousand plus tell us about the connect event >> Connected is a technical conference. We do talk a little bit about. The leadership in this office is skilled, but it has motive. All technology track. In fact, this year what we want to do is we want to start basically elevating into technology domain track because we now have a very successful who created leadership role like a city director. City Italy. They incubated from Weston ten thousand member in the past three and a half years. Two hundred eighty thousand member. A lot of the kudos and credit go to them, but as a result, we have wealth, body off woman talent that are highly technical and highly versatile in many, many fields. Right, because we believe today, for a poor talent to be successful in technology field, you cannot just specialize in one. If you look at Coyote, you look at a blockchain, all these emerging stuff. It's not just about a Iot machine. Learning is also about virtual ization about how well you can do the logic and the analytics and the data mining and the algorithms. Right? So basically we want to have multiple technology track, and that would include things like cloud like Blough Chan. And then that gives also a possibility for one who quote to create a individual contributor volunteer track, like we want to basically launched a notion off a cloud architect, right? So give basically people away to aspire to growth and so they can actually measure the growth, which is very good in the sense off that you know where you stand, you know, you can't plan for the next step. And so this isn't something that we want to be able to do, and we're basically launching that as well. Um connect also via were hosted open the Global Connect in India. This year we had a breakthrough. We actually have more than a thousand attendees. Wow, so that's like more than twice to jump from last year. Last year was about maybe three hundred. Niche, right? So this is a tremendous growth, and basically it's wonderful to see that there's a lot of technology track and the woman coming in sharing very openly about what they know and the sharing and the learning. And the coaching is part of the whole overall energy as well. >> So if we look at impact so far, the various impact that you talked about with both Tara, which is quite really in its history women who code w. T squared and we look at, say, even in the US alone, fifty percent of the population is female. It's a tremendous amount of women who are just women in general who are technologically savvy but are passed over for these positions. Then he kind of factor in into that fifty percent. How many of them are women who have had to leave the workforce for various reasons that we talked about earlier? There's a tremendous amount of of women out there with skills who aren't being looked at. Where is women who code? And Tara, where are you on changing those numbers from fifty percent too, you know, forty seven percent of forty five percent. Do you have any sort of strategic goals in your office? Numbers wise? Well, for me personally >> and the forewoman who co we wanted basically be able to change the world way. Want to offer all the technical woman in the world a choice for their career letter? So Tara is a >> way to do it to break one particular glasses. Silly, right? And there's also a lot of these scholarships. And olders is to help women to be able to do career, transform native patient change change, for example, Woman Ochoa's part of comeback. We actually handle five awards to recognize five outstanding woman leaders, in our opinion, one of them, she started with a woman who co was a individual member. She was just a junior engineer. But in less than two years periods, she is actually now a VP. Let's fast track. It's very fast track. So we believe in human power and potential way, especially believe in a woman that basically is under representative in a lot of the technology sectors. Our job is to unlock these potential and their barriers and roadblocks in various forms, right big and small. So the job is really to unlock all this way. Want to be able to move the needle up to towards the right direction with all these things that we're doing >> last thing here, let's finish with how you yourself have broken through many, many levels of glass ceilings to get where you are tonight. Share with us a little bit about your career journey. >> Micro Journey is recently about two and a half years ago, I moved from our indie world to strategy transformation office. It's a it's a one of these moments, I would say, is a glass a cliff, Right? You're standing at the edge of this glasses ceiling house and you're just about to plunge it in. That was the feeling I got two and a half years ago. But you know what? I am so loving it. It is basically the best occur decision I've ever made because there was a dimension that I could never have the experience and seeing before because I spent that case in R and D. A beautiful. A lot of these no hot and competency, and I just work with the business world. But in the transformation office, we do nto way actually bridged to world together. So basically, for me it was a fantastic learning journey, and it's just empowerment and the trust I got from the awards executives and all Michael workers, I feel like that is probably >> the most a transformative decision I ever made. It's not just your shifting technology field with the technical world. I literally shift >> into a buy one hundred eighty degree to a difference by truck. But my job is to connect Tonto and stretch together, which is something that I feel has profound impact for the company. And I just love every minute of it. Oh, >> and I love that. That's that's a great story. And it sounds like what you're doing. You're just at the beginning of all of what? Your transformation. So I can't wait. You know you next year. Thank you. Every great thing that happened to the rest of twenty nineteen. Really? Thank you so much. >> Thank you so much for having me. My pleasure. Thanks. >> I'm Lisa Martin here, watching the Cube coming to you from women Transforming technology. Fourth annual BMO. Thanks for watching
SUMMARY :
Brought to you by V. it's so great to have you on the program again. It's my pleasure and honor to be here. The energy, the excitement, the supports So the momentum in just four years that you guys are the best technology in the world, today was the evolution and the advancement So that means the creation of this. So having this event is part of our This is really changing the anywhere from within as well. Yes, this a change process has started quite a we believe in woman leadership. We're happy to have you back. Women care about the family, so, so, so so all the genders as Enter the work face and that's a glass is silly because is almost like a decade nowadays, right is moving in that quantum speed. we have done is basically we decided to create a Tara project. and that is something in some part of the world. So you fifteen thousand women this How long is the certification program that they Go in the next couple years, So in the beginning for the first quarter, The potential that has on you mentioned the involvement of women who could have been on the board there for quite a while some numbers with growth of that community alone is incredible. Wow, the momentum moment is very high. innovation and the community's oh gender to work together in India, make it a blossom in that region off the world, not just Costarica. It's also the opportunity for is something that will stay with that woman in that talent for walk. the very first Tara Certify Woman is a woman who co member, I was looking at the woman who could website just the other day, A lot of the kudos and credit go to them, So if we look at impact so far, the various impact that you talked about with and the forewoman who co we wanted basically be able to change the world way. So the job is really to unlock all this way. many, many levels of glass ceilings to get where you are tonight. But in the transformation office, we do nto way actually bridged to world the most a transformative decision I ever made. is to connect Tonto and stretch together, which is something that I feel has profound You're just at the beginning of all of what? Thank you so much for having me. I'm Lisa Martin here, watching the Cube coming to you from women Transforming technology.
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Pratima Rao Gluckman, VMware | Women Transforming Technology 2019
>> from Palo Alto, California It's the Cube covering the EM Where women Transforming technology twenty nineteen. Brought to You by VM Wear >> Hi Lisa Martin with the Cube on the ground at the end. Where in Palo Alto, California, for the fourth annual Women Transforming Technology, even W. T. Squared on event that is near and dear to my heart. Excited to welcome back to the Cube pretty much. Rog Lachman, engineering leader, blocked in at the end where pretty much It's so great to have you back on the Cube. Thank you, Lisa. It's amazing to be here, and I can't believe it's been a year, a year. And so last year, when Protein was here, she launched her book. Nevertheless, she persistent love the title You just Did a session, which we'LL get to in a second, but I'd love to get your your experiences in the last year about the book launch. What's the feedback? Ben? What are some of the things that have made me feel great and surprised you at the same time? It's been fantastic. I wasn't expecting that when I started to write this book. It was more like I want to impact one woman's life. But what was interesting is I delivered around twenty twenty five talks last year. My calendar's booked for this year, but every time I go give a talk, my Lincoln goes crazy and I'm connecting with all these women and men. And it's just fantastic because they're basically resonating with everything I talk about in the book. I spoke at the Federal Reserve. Wow, I was like, This is a book on tech and they were like, No, this impacts all of us And I spoke to a group of lawyers and actually, law firms have fifty fifty when they get into law, right when they get into whenever I mean live, I'm not that familiar with it. But getting to partner is where they don't have equality or diversity, and it's resonated. So now I'm like, maybe I should just take the word check out What? You It's been impactful. And so last year was all about companies, so I did. You know, I spoke at uber I spoken Veum, where spoken nutanix it's looking a lot of these companies last year. This year is all about schools, fantastic schools of all different type, so I you know, I've done a talk at San Jose State. I went to CMU. They invited me over Carnegie Mellon. I supported the robotics team, which is all girls team. Nice. And it was fantastic because these girls high school kids were designing robots. They were driving these robots. They were coding and programming these robots and was an all girls team. And I asked them, I said, But you're excluding the men and the boys and they said no. When it's a combined boy girls team, the women end up the girls and organizing the men of the boys are actually writing the code. They're doing the drilling there, doing all that. And so the girls don't get to do any of that. And I was looking at just the competition and as watching these teams, the boy girl steams and those were all organizing. And I thought, this is exactly what happens in the workforce. You're right. Yeah. We come into the workforce, were busy organizing, coordinating and all that, and the men are driving the charge. And that's why these kids where this is at high school, Yeah, thirteen to seventeen, where this is becoming part of their cultural upbringing. Exactly. Pretty. In great. Yes, yes. And a very young age. So that was fascinating. I think that surprised me. You know, you were asking me what surprised you that surprised me. And what also surprised me was the confidence. Though these girls were doing all these things. I've never built a robot. I would love to. I haven't built a robot, and they were doing all these amazing things, and I thought, Oh, my God, >> they're like, >> confident women. But they were not. And it was because they felt that there was too much to lose. They don't want to take risks, they don't want to fail. And it was that impostor syndrome coming back so that conditioning happens way more impossible syndrome is something that I didn't even know what it wass until maybe the last five or six years suddenly even just seeing that a very terse description of anyone Oh, my goodness, it's not just me. And that's really a challenge that I think the more the more it's brought to light, the more people like yourself share stories. But also what your book is doing is it's not just like you were surprised to find out It's not just a tech. This is every industry, Yes, but his pulse syndrome is something that maybe people consider it a mental health issue and which is so taboo to talk about. But I just think it's so important to go. You're not alone. Yeah, vast majority men, women, whatever culture probably have that. Let's talk about that. Let's share stories. So that your point saying why I was surprised that these young girls had no confidence. Maybe we can help. Yes, like opening up. You know, I'm sharing it being authentic. Yeah. So I'm looking at my second book, which basically says what the *** happens in middle school? Because what happens is somewhere in middle school, girls drop out, so I don't know what it is. I think it's Instagram or Facebook or boys or sex. I don't know what it is, but something happens there. And so this year of my focus is girls and you know, young girls in schools and colleges. And I'm trying to get as much research as I can in that space to see what is going on there, because that totally surprised me. So are you kind of casting a wide net and terms like as you're. Nevertheless, she persisted. Feedback has shown you it's obviously this is a pervasive, yes issue cross industry. This is a global pandemic, yes, but it's your seeing how it's starting really early. Tell me a little bit about some of the things that we can look forward to in that book. So one thing that's important is bravery, Which reshma So Johnny, who's the CEO off girls code? She has this beautiful quote, she says. We raise our voice to be brave, and we'd raise our girls to be perfect, pretty telling. And so we want to be perfect. We won't have the perfect hair, the perfect bodies. We want a perfect partner. That never happens. But we want all that and because we want to be perfect, we don't want to take risks, and we're afraid to fail. So I want to focus on that. I want to talk to parents. I want to talk to the kids. I want to talk to teachers, even professors, and find out what exactly it is like. What is that conditioning that happens, like, why do we raise our girls to be perfect because that impacts us at every step of our lives. Not even careers. It's our lives. Exactly. It impacts us because we just can't take that risk. That's so fascinating. So you had a session here about persistent and inclusive leadership at W T squared forth and you will tell me a little bit about that session today. What were some of the things that came up that you just said? Yes, we're on the right track here. So I started off with a very depressing note, which is twenty eighty five. That's how long it's gonna take for us to see equality. But I talked about what we can do to get to twenty twenty five because I'm impatient. I don't want to wait twenty eighty five I'LL be dead by them. We know you're persistent book title. You know, my daughter will be in the seventies. I just don't want that for her. So, through my research, what I found is we need not only women to lean in. You know, we've have cheryl sound. We're talking about how women need to lean in, and it's all about the women. And the onus is on the woman the burdens on the woman. But we actually need society. Selena. We need organizations to lean in, and we need to hold them accountable. And that's where we're going to start seeing that changes doing that. So if you take the m r. I. You know, I've been with him for ten years, and I always ask myself, Why am I still here? One of the things we're trying to do is trying to take the Cirrus early this morning rail Farrell talked about like on the panel. He said, We are now Our bonuses are tied to, you know, domestic confusion, like we're way have to hire, you know, not just gender, right, Like underrepresented communities as well. We need to hire from there, and they're taking this seriously. So they're actually making this kind of mandatory in some sense, which, you know, it kind of sucks in some ways that it has to be about the story that weighing they're putting a stake in the ground and tying it to executive compensation. Yes, it's pretty bold. Yes. So organizations are leaning in, and we need more of that to happen. Yeah. So what are some of the things that you think could, based on the first *** thing you talked about the second one that you think could help some of the women that are intact that are leaving at an alarming rate for various reasons, whether it's family obligations or they just find this is not an environment that's good for me mentally. What are some of the things that you would advise of women in that particular situation? First thing is that it's to be equal partnership at home. A lot of women leave because they don't have that. They don't have that support on having that conversation or picking the right partner. And if you do pick the wrong partner, it's having that conversation. So if you have equal partnership at home, then it's both a careers that's important. So you find that a lot of women leave tech or leave any industry because they go have babies, and that happens. But it's just not even that, like once they get past that, they come backto work. It's not satisfying because they don't get exciting projects to work on that you don't get strategic projects, they don't have sponsors, which is so important toward the success, and they they're you know, people don't take a risk on them, and they don't take a risk. And so these are some of those things that I would really advice women. And, you know, my talk actually talked about that. Talked about how to get mail allies, how to get sponsors. Like what? You need to actually get people to sponsor you. Don't talk to me a little bit more about that. We talk about mentors a lot. But I did talk this morning with one of our guests about the difference between a sponsor and a mentor. I'd love you to give Sarah some of your advice on how women can find those sponsors. And actually, we activate that relationship. So mentors, uh, talk to you and sponsors talk about okay. And the way to get a sponsor is a is. You do great work. You do excellent work. Whatever you do, do it well. And the second thing is B is brag about it. Talk about it. Humble bragging, Yeah. Humble bragging talkabout it showcases demo it and do it with people who matter in organizations, people who can notice your work building that brand exactly. And you find that women are all the men toward and under sponsored. Interesting, Yes. How do you advise that they change that? There was a Harvard study on this. They found that men tend to find mentors are also sponsors. So what they do is, you know, I like you to stick pad girl singer, he says. Andy Grove was his mentor, but Andy Grove was also his sponsor in many ways, in for his career at Intel, he was a sponsor and a mental. What women tend to do is we find out like even me, like I have female spot him. Mentors were not in my organization, and they do not have the authority to advocate for me. They don't They're not sitting in an important meeting and saying, Oh, patina needs that project for team needs to get promoted. And so I'm not finding the right mentors who can also be my sponsors, or I'm not finding this one says right, and that's happens to us all the time. And so the way we have to switch this is, you know, mentors, a great let's have mentors. But let's laser focus on sponsors, and I've always said this all of last year. I'm like the key to your cell. Success is sponsorship, and I see that now. I am in an organization when my boss is my sponsor, which is amazing, because every time I go into a meeting with him, he says, This is about pretty much grew up. This is a pretty mers group. It's not me asking him. He's basically saying It's pretty nose grow, which is amazing to hear because I know he's my mentor in sponsor as well. And it's funny when I gave him a copy of my book and I signed it and I said, And he's been my sponsor to be more for like ten years I said, Thank you for being my sponsor and he looked at me. He said, Oh, I never realized it was your sponsor So that's another thing is men themselves don't know they're in this powerful position to have an impact, and they don't know that they are sponsors as well. And so we need. We need women to Fox and sponsors. I always say find sponsors. Mentorship is great, but focus of sponsors Look, I think it's an important message to get across and something I imagine we might be reading about in your next book to come. I know. Yeah, well, we'LL see. Artie, thank you so much for stopping by the Cube. It's great to talk to you and to hear some of the really interesting things that you've learned from nevertheless you persistent and excited to hear about book number two and that comes out. You got a combined studio. I'd love to thank you and thank you. I'm Lisa Martin. You're watching the queue from BM Where? At the fourth Annual Women Transforming Technology event. Thanks for watching.
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from Palo Alto, California It's the Cube covering the EM And so the girls don't get to do any of that. And so the way we have to switch this is,
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Charu Sharma, NextPlay ai | 7th Annual CloudNOW Awards
>> From the heart of Silicon Valley, it's the Cube Covering CloudNow 7th Annual Top Women Entrepreneurs in Cloud Innovation Awards. >> Lisa Martin on the ground with the Cube at Facebook Headquarters. We are here for the 7th Annual CloudNow Top Women Entrepreneurs in Cloud Innovation Awards. Welcoming to the Cube for the first time, one of tonight's winners, we have Charu Sharma, the Founder and CEO of Nextplay.ai. Charu, it's great to have you on the Cube. >> Thanks Lisa, I'm really excited to be talking to you. >> And congratulations on your award. Your pedigree, when I looked you up on LinkedIn, I thought wow, where do I even start, the things you've accomplished in such a short time period are pretty impressive. I want to share a few with our guests. You've built, in college, in your spare time, two award-winning start-up companies out of your dorm room before you got napped up by LinkedIn to grow their talent solutions revenue. You've won awards by Grace Hopper. We mention tonight you're here with CloudNow, one of the top women entrepreneurs in cloud innovation. Tell us about, I'd love to get your story of what inspired you to go off and found Nextplay.ai, the inspiration, also the chutzpah to say, "You know what I want to do this, "and I need to go get funding" which is really challenging for women in technical roles to do. Tell us about that. >> Yeah, so tonight I'll be giving a talk next to Sheryl Sandberg and that's nothing short of a miracle for me because I grew up in a family in India where women were not allowed to work, and so growing up it was important for me to have access to economic opportunities and that's how I came to the US for a scholarship, and I'm here today because a lot of mentors serendipitously came in my life and opened doors for me. So, to pay it forward, when I worked at LinkedIn before, I built a mentoring program for women at LinkedIn specifically cuz I think in the workplace especially women, minorities, and introverts suffer in finding a sponsor in helping open doors for you and mentors at your company can specially help you navigate the political landscape and help you grow your career at the company which helps the companies with retention as well. Exactly two years ago I started Nextplay.ai to be able to do this at scale, so today we work with companies from Coca Cola to Lyft to Splunk, and we not only connect their employees internally for mentorship, we also have robust analytics to show the ROI on retention. >> I was looking at some of your stats, I was telling you before we went live, I geek out on stats, that really show that your technology can make significant business impact for, you mention Coca Cola, Lyft, Splunk, etcetera but you obviously saw a gap a few years ago when you got into tech yourself saying not only do we know the numbers and the stats of women in technical roles as being quite low, but one of the things that you saw is one of the things we need to do to help increase those numbers is start internally and mentoring these women. To your point, of not just helping them establish confidence to stay but navigate that political landscape. I think that's a really unique opportunity, when you pitched this idea to these Cs, what was their response? >> Yeah, so mentorship is not an established product category, and on top of that, I inserted gender, race, accent, age, etcetera, and so frankly I got mixed opinions, but I chose to focus on the people who saw the big vision and who cared about the story and the impact something like this could have, so LinkedIn's executives, 500 Start-ups, TechCrunch's former CEO, who's a woman, they're some of the earliest investors who put their bets on us. Today we have shown success stories at every scale, so after six months of working with us employees are 25% more likely to recommend working at their company which actually when you do the math, it's huge. It saves millions of dollars for companies. There was a woman at a company who became the first woman at her company to get promoted while away on mat leave, that's huge. >> Wow, that is huge. >> A new product manager was able to, because of us, connect with somebody who they otherwise wouldn't know, and they were able to help identify a multi-million dollar market opportunity for the company, so there are definitely these case studies which is now creating a movement and now we have over 300 companies who want to work with us. They're on a waiting list. >> A waiting list? >> Mmhhm So we're definitely creating this momentum. >> And we talk about groundswell and momentum, especially at an event like tonight where there's over 300 attendees, 1o winners, one of them being yourself, and there was no advertising to buy tickets because the groundswell is growing so much. The trajectory that Nextplay.ai is on, in two years is pretty steep, you got some exciting things coming up in March, tell us about that. >> Yes, thank you, so when ai play and we sell to enterprise companies to do their mentoring and sponsorship programs internally for talent retention, that said, we started the company to help level the playing field so now that we're relatively stable and are a strong robust team with decent traction, this March we want to give a give back, so we're launching a social impact campaign where around the world we're going to help 100,000 women get mentored. So, if you want to host events at your company, if you want to get involved as a mentor or a mentee, please e-mail me at charu@nextplay.ai. >> And people can also go to the website to find out more information about that? >> Not about that campaign specifically yet, but they'll find my contact information, so it's nextplay.ai. >> And even at your Twitter handle which is probably in the lower third here. >> Yes >> Excellent, so congratulations on the award. The amount of work that you have done in such a short period of time is incredible. I can see it in your attitude and your smile and your energy, congratulations on getting to present to Sheryl Sandberg tonight and for seeing this opportunity in the market to help with that retention from within. What a great opportunity and thanks again. >> Thank you Lisa. >> We want to thank you for watching the Cube. I am Lisa Martin on the ground at Facebook headquarters, thanks for watching. (light electronic music)
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Jean Younger, Security Benefit & Donna O’Donnel, UiPath | UiPath Forward 2018
>> Announcer: Live from Miami Beach, Florida, it's theCUBE, covering UiPath Forward Americas, brought to you by UiPath. >> Welcome back to Miami, everybody. You're watching theCUBE. We're at UiPath Forward Americas. Dave Vellante with Stu Miniman. TheCUBE is the leader of, what are we the leader of? (laughs) >> Live tech coverage, Dave. >> The leader in live tech coverage. I've been blowing that line every week. Thanks for watching, everybody. We've got a great segment here. Jean Younger is here. She's the vice president, Six Sigma Leader, Security Benefit. She's to my near left, and Donna O'Donnell is here, director of key accounts at UiPath all the way from New York. Donna, thanks for coming on. >> Thank you. >> Dave: Great to see you guys. >> Thank you for having us. >> Thank you. >> All right, so we're well into day one. We're getting the Kool-Aid injection from customers and UiPath constituents, but Jean, let's start with you. Talk about your role, what's the company do, fill us in. >> Our company is an annuity company. We sell financial products for life insurance and annuities. We have about 30 billion under management, so it's a fairly large company out of Kansas. So, my role there is as a Six Sigma leader. We go in and we look at areas that need improvement or across the company, and one of the things I found, I'd been with the company almost five years now, and what I found is a lot of times, we're really good about putting manual processes in and never getting rid of 'em. We have day two issues of a tech. A tech goes live and you got a list of day two stuff that didn't get fixed, never gets fixed. It's just easier to do it, and cheaper, to leave it manual. So we have a lot of that in the company. With my job, seeing the various processes throughout the company, I was like what can we do to get rid of some of this stuff, get rid of that, get knowledge work back on the worker's plate instead of manipulating a spreadsheet or creating a report that they do every morning and it takes 'em the first 30 minutes or the first seven hours of their day is creating this one report every single day. We started looking at technology and came across UiPath. >> See, we call it GRS, getting rid of stuff. >> Jean: Yep. >> So, Donna, your job is to make these guys successful, right? >> Absolutely, so basically I just facilitate the smart people within the company. I listen to the business needs that Jean and other large clients have. We bring the resources, the products, and if we can't find it, we will absolutely find it and do everything we can to meet the needs. >> So, what's your automation story? When'd you get started? Paint a picture for us, the size, the scope. >> Okay, so last year about this time is when I started looking into it. I had just rolled out of another area that we had completely destroyed and built back up, and I was on to my next escapade in security benefit. >> Dave: Are you a silo buster, is that the new-- >> Yeah, I kind of go in and fix things. I'm kind of a fixer is basically what my job is. We'd rolled out and came back into Six Sigma to start looking and this came up. I'd seen the technology and I was like I wonder if it could work in our company. And so, we started doing kind of dog and pony show. We'd pull the different silos in, talk to 'em and say hey, here's what RPA can do for you. Is that something that you have some processes that might work? And we knew that there were processes in there, but we brainstormed with 'em for about 30 minutes. And out of that 30 minute, hour long conversation, we came out of there with about a hundred processes that people had already identified. And we kept going through there, I took that information, I built a business case, 'cause I knew to get the money, I needed to show them that there would be cost out potentially, and/or that I could take resources and move 'em into more critical areas that we didn't have the staffing. And so I had instances where, one of them that we're doing is out of our HR department. During the raise and salary time, they had two individuals that spent 60 hours a week for four months doing the same thing, same report over and over, and that's one of the processes we're actually going to implement here pretty soon. So, I came up with 'em and put the business plan together and asked for the money, and after kind of a long journey, I got the money. >> Long journey. (Jean and Donna laugh) >> It's never short enough is it? Jean, I mean, one of the things, Six Sigma is really good at measuring things. I mean, that's how you understand everything. You want to reduce variation. There was a line that really jumped out at me at the keynote is I want to go from pretty accurate to perfectly accurate, and when you were describing that there were a lot of things that were manually done. I mean, I lived in engineering for a lot of years and it was anything that somebody had to manually do, it was like oh wait, how can we change that? Because we didn't have RPA 10 years ago when I was looking at this, but how are you measuring these results? You talked about people doing repetitive tasks and the like. What other things are you finding to help get you along those reducing the variation inside the company? >> You know, it's interesting because I also teach the Six Sigma courses there, and one of my slides I've had for years teaching that class is most business processes are between 3.2 and 3.6, 3.8 sigma, which is like 95 to 98% accurate, and I said that's all the better we can usually do because of the expense that it would normally be to get us to a Six Sigma. You look at the places that have Six Sigma. It's life threatening, airplane engines. You hope they're at least Seven Sigma, those type of things, but business processes? 3.5, 3.2. But now, I get to change that because with RPA, I can make them Six Sigma very cheap, very cheaply, because I can pull 'em in, I got my bot, it comes over, pulls the information, and there's no double-keying. There's no miskeys. It's accuracy, 100% accuracy. >> So, what's the ripple effect in terms of the business impact? >> Cost savings, efficiency, customer experience. I mean, think about it. You're a customer, you get your policy, your name's wrong. How happy are you? You're not real happy. You send it back. So, no more of that. I mean, that's huge. So anything touching the customer going out of our business should be exactly how they put it on the application, especially if it was typed. Now, if it was handwritten, all hands are down on that, but if it was typed, it should be accurate. >> Donna, that's really powerful. I worked in a large corporation, we had a Six Sigma initiative and we know how much time and effort and people we were going to put in to have this little movements. >> Incremental change. >> An incremental change here to say. >> Donna: Pretty amazing. >> Blown away to tell you, Six Sigma and it's cheap. Well, what are you seeing? >> And I absolutely see. So, in addition to cost savings, it makes her more agile. But the big thing is, it makes it error free. The robots work 24 hours a day, seven days a week. Runs on itself, and Jean's going to get those efficiencies that she needed. >> How about let's talk more about the business case? I'm interested in the hard dollar piece of it. I've talked to a number of people at this show and others, and they tend not to just fire people. They got to redeploy 'em. Sometimes the CFO goes well, where's my hard dollars come from? So, where did your hard dollars come from? (laughs) >> From the CFO. (laughs) And right now, I have to prove that out yet. We're just in its infancy. We're just starting to bring up processes. In fact, yesterday and today we're dealing with several processes coming up, and so realistically, right now I've got about 300 processes. We haven't timed 'em all out yet, but I know right now that's between probably 12 and 15,000 hours of time savings that we will get on an annual basis. >> Okay, what one of the customers said today is, one example they used is they actually put it in next year's budget >> Correct. >> Which I loved. In other words, we're going to do more revenue for the same headcount, or less cost or whatever it is. That's a reasonable justification, maybe even better, right? Because it's got some forward motion to it. Is that kind of discussion and thinking come up? >> Headcount is under discussion right now. We're going through budgeting right now, and so yeah, that was part of the way that we justified the less headcount. Instead of hiring to fill another position, we would remove jobs from a certain person and be able to shift them into another role. And so that savings, non-hiring, as well as one of the processes we're doing is in our investment area. They couldn't afford to get another person. They couldn't get another headcount, so I gave them a headcount with a bot. I'm doing all their processes that they've only been able to do on a monthly basis, we're doing 'em every day. It's 52 processes they're going to do every day. It's an amazing, I gave 'em a head right there, bam. >> But we're also finding that the folks that were doing the mundane and repetitive tasks can focus on more creative work, more interesting work that they believe in and that they're motivated to do. We see that happening all the time. >> What does that mean for culture inside your company? Was there resistance at first? I have to think it's got to improve morale that it's like oh wait, I'm not getting in trouble for making mistakes now and I can go focus on things that fit better. >> You know, I think ultimately it will. Initially, there was a feeling gosh, the bots are going to take my job. But that was one thing we were pretty careful about initially going out and just saying what is it that you can't do? We all work 50, 60, some of them people are working 70 hours a week, and if I can take 10 or 20 hours away from them, they are lovin' us. There's individuals that are saying come here. I'll show you what I need. They also realize the ability of the bot to do it right all the time takes a little stress off of them, because they know they're going to get the right numbers, then, to analyze, 'cause that's a big thing. In the finance area, in the close, in the accounting area, what we're doing there is we're taking a lot of those simple process that somebody has to do and do them for them so then guess what? We can close earlier, get our books closed earlier in the month, as well as allow them longer time to analyze the results. So instead of the book's closed and then we go uh-oh, found a problem. Got to reopen the ledger and make an entry, we have less and less of that. Those are expectations that are set right now for our teams is that hey, let's get rid of the stuff that we can, and then let's see what's left. >> And Dave, I used to meet with clients and they used to say wow, this is a really interesting technology. Tell me about it. And now they're like holy crap, I'm behind the eight ball with my competition. How do we get this going quick? How do we get it going fast? In 2016, it was a $250 million industry, and by 2021, it's going to be a $3 billion industry we learned today. So it's pretty powerful. >> I think those numbers are low, by the way. >> I think they're low, too. What they said today, it's going to be a $3.4 billion industry. >> I think it's a 10x factor, probably by 2023 to 2025, I think this is going to be a $10 billion business. I've done a lot of forecasting in my life. That's just a gut feel swag, but it sort of feels like that. I think there's some pieces that are, there's some blind spots in terms of use cases and applications that we can't even see yet. Culturally, the light bulb moment, just listening to you, Jean, was the, first of all you're saying, you want your weekends back? Yeah! And then the second is it sounds like the employees are involved in sort of defining those processes, so they own it. >> And that's how we're scaling. I mean, we already realized we're a bottleneck. Our COE is a bottleneck and so we're like hey, right now, finance, it's not the end of the year. It's end of quarter, but those process are lighter than end of the year. So hey, can we get anything done? They're doing our documentation for us. They're actually taping themselves doing it, they're writing up the documentation. We come in and we look at it, and then we have a programmer doing it, but we're talking about how do we move that programming piece down to them as well, so we can get our scale up? Because I can't get through 300 processes in my small COE without a lot of help from the business. >> But Dave, most of our clients, the way that they scale very quickly is through partners. So, partners can do one of many things. They can be the developers, they can be the implementers, they could create the center of excellence, or they could pick which are the low-hanging processes. When we started off with Jean while she was going through the approval process, I brought out four partners, I gave 'em my own little mini RFP. They each had a four-hour time slot. They presented in front of Jean and we narrowed it down to two, and two of the partners are here at this event today. Most clients need to depend on partners. >> Well, that's key Donna, right? And I've said before, when you start seeing the big names that are around here, you know it's an exciting space. They don't just tiptoe and play around and games. They do some serious work for businesses. We got to turn the conversation to diversity, generally, but I also want to ask you specifically about women in tech. So, Stu and I were in a conference at Splunk earlier this week. The CEO of Carnival had a great line about diversity. He said, a big believer in diversity, of course. He's African American, and he said 40 years ago when I cracked in business, there weren't a lot of people I worked with that looked like me. I thought that was striking, Stu. I think there's always been women in tech, but not enough and a lot of stories about things that have happened to women in tech. It's changing slowly. A lot of women enter the field and then leave because they don't see a path to their future in things they like. What do you guys think about the topic, two women here on the panel today, which is our pleasure to have you. You can see, we need help. We have women working for us, (Jean and Donna laugh) but there's an imbalance there. >> You're right. >> What do you tell someone like us who's trying to find more women or more diversity and bring them into their-- >> Jean has many opinions in this space. Go ahead, Jean, I love your opinions in this space. >> I told the story at one of the UiPath events. I've been, as a lawyer, chemist, I've always been in pretty much a man's world. That's been my life in corporate America, and all along as I looked back, Donna was the first woman that sat across me to negotiate a contract. The entire time that I've been in the tech world, in the business world in corporate America, I had women working for me when I was at an insurance company negotiation very large contracts and stuff. They were on my side of the table. She was the first woman that I negotiated with on the other side of the table, and I think that's really sad, and I think we all have to look and say, how can we do better than that? How can we make us diverse? I look around here and you have all colors, all sizes, it's wonderful and it energizes you. And I am really a true believer in a really diverse workforce. I look at that and I think, 'cause they bring so many cool ideas, they think differently. Young, old, you put 'em all in a room and it's just amazing what they come up with, and I think if business leaders would hear that and think about that instead of hearing the same type of person, what's that same type of person that has your same background going to give you? He's not going to give you the transformation, or he or she. It's going to be kind of the same, what you're used to. You need that jolt, and I believe the more diverse people that we have around the table trying to solve the problem, it's amazing. I sat, last week, and I had a 22-year-old woman come into my office, Shirat, who's 30-ish and from India, and I had Amy who grew up in Topeka, hasn't left Topeka, myself. We were sitting around a table and another guy came and he probably 30. So you had a big, broad range. Somebody just out of college, me that's been out of college a long time, sitting around the table and we came up with, they thought they were dead in the water, and within 30 minutes of us just throwing different ideas out, we came up with a solution that we could continue going with. I mean, their faces were downtrodden and everything when they walked in, and when they left, we were excited, we were ready to go. Now, if we don't nurture that type of conversation, we're never going to get diversity. That's what diversity's about. If you think about it that way, wow. We went from having a problem that was a total dead stop and we weren't going to be able to proceed to 30 minutes later having a great solution and keeping running. And I truly believe it was because we had a diverse group of people around that table. >> Studies have been done of the clear value of diversity, the decisions that are made are better and drive business value. One of the challenges is finding the people, and it was pointed out to me one time, it's just because you're looking inside your own network. You got to go outside your own network, and it takes longer, it's more work. You just got to allocate the time, and it's good advice. It's hard work, but you got to do it to make change. >> And sometimes you got to take a chance. Sometimes, because it is outside of your network, you're not comfortable necessarily with the answers they give you or the way they approach a subject. I mean, you've got to feel comfortable, and CEOs and CFOs and the C-suite has to start thinking about that, because if you wanted to be transforming, that's how you transform. You don't transform thinking the same way every day. You're not going to transform. >> Let me ask you a question. You said you're a fixer, so I wrote down the adjectives that I would use to describe a fixer, and I want to know if this has been the way in which people have described you. You got to be smart, you got to be a quick study, you got to be a good listener, you got to be confident, self-assured, tough, decisive, collaborative. Are those the adjectives that have described you as a fixer over the years? >> Yes, I think those are you qualities, by the way. >> I don't doubt they're your qualities. Is that how people refer to you in business? >> Yeah, I think so. I mean, I've done the test where they say are you a collaborator or do you push? And I get the mix. I'm either a collaborator or I'm a person that's pushing her own belief, and I know exactly who said I was a person that was only pushing her own belief, and I know the ones that said I was a collaborator. But that is, you got to be collaborative. >> I believe you have those attributes, but the reason for my question is a lot of times when it's a woman fixer, those aren't the adjectives that they would use to describe you. It would be abrasive or combative. I mean, you hear adjectives like that. Same exactly attributes as a male fixer, just described differently. Has that changed in your view? >> I go about things probably a little bit differently than men do, and I've had to adapt. Like I said, I've been a chemist. What was I? 8% of the community of chemists is a woman, so I've had to adapt my style. And I do a lot of drive-bys, I do a lot of one-on-one discussions over the lunch, over hey, do you have a few minutes? I need to talk to you. So, I do a lot of that type of collaboration before I ever get into that big meeting where I'm pushing my one direction. I've got my buddies all lined up already, and so I don't think it feels like I'm abrasive or that I'm, because I've fought those battles privately already. So maybe I've adapted my style that I don't get those types of reactions, but that's what you got to do. You've got to learn how to work the system. >> At the same time, I think that, and this is a compliment, I think Jean on the outside, it's tough to earn her respect in the beginning, but if you do, there's nobody more fiercely loyal than Jean. So you got to earn your way in there, and that's got to be consistent, like a 15-step process to get there. (Jean laughs) >> Yeah. >> And you can't let go because if you let go-- >> Dave: They're hard to get, huh? >> She's going to make you think on number six day you're not good enough, and then you just got to keep on going. So I understand what you're stating, Dave. You have to keep on going, and if you get there there's nothing that Jean wouldn't do for you. As she's here, she's on the advisory board of UiPath. She is the most, once you prove yourself, that's it. It's going to be hard to change that, but it's not easy to get there. >> So this inherent bias, people are tribal in nature and they're biased. Does things like automation and RPA, AI, does it eliminate that bias or does it codify it? >> Wow, interesting question. I don't know, I don't know the answer to that. >> Dave: I don't think anybody knows. >> I don't know that either. >> I've never really thought about it. I mean, to me RPA is just another tool in my toolkit, you know? And if I can fix it with AI, great, or UiPath, if I can use that to fix it with RPA, great. If I need another toolkit, I'll go use that toolkit. But I do know that it's a way that individuals, you can get a lot of young people into your organization that have great ideas. I'm stocking up with interns and I'm using, like I said, woman we hired, she was my intern, graduated in May, and the next day she had a full-time job. And she's done a phenomenal job. And that's what RPA has done for our business, because it's an entree in that then they're in and they're doing this simpler technology, then people see how wonderful they are and they can go and move into bigger and better roles. And that's what I'm trying to encourage is get some really smart people in with this tool, and that's what UiPath has enabled, I think, people that maybe they're not the best coders, or maybe they're not the best BAs, but you put that together and they're knocking it out of the park. The young ones are knocking it out of the park on this technology. It's amazing. >> We did several blockchain and Crypto conferences this year, you want to talk about diversity, and I mean it's old money, it's new money, it's women, it's people in turbans, it's people with color. It's actually quite amazing, and one of the older investors, I asked him what's your secret? He said, "I surround myself with millennials." (laughs) >> Jean: Correct. >> That was good advice, but very diverse crowd in Crypto. You don't have to be Ivy League, Silicon Valley and white, Caucasian, to be successful, right? >> Dave, I was representing RPA at a Women in Tech conference last week in the FinTech environment, and I was talking, sitting next to Crypto and Bitcoin and at the end, the lines lined up for RPA. And I would say to the girls, why are you lined up for RPA? And they basically said you are the disruptor. RPA is the disruptor. There was a speaker here today that says RPA's the gateway drug to artificial intelligence, which is absolutely true. RPA is operational right now, it's working today, and there's elements of AI that are here today, but there's elements that are future technology. But RPA's completely ready to go, operational, mainstream in most enterprise companies. >> And I know we kind of went off topic there but it's relevant and it's important and it's a passion of ours, so really appreciate you guys coming on theCUBE. >> Thank you. >> Thank you, Dave. Thank you, Stu. >> All right, keep it right there everybody. Stu and I will be back with our next guest right after this short break. You're watching theCUBE live from UiPath Forward in Miami. Right back. (upbeat electronic music)
SUMMARY :
brought to you by UiPath. TheCUBE is the leader of, what are we the leader of? all the way from New York. We're getting the Kool-Aid injection and it takes 'em the first 30 minutes I listen to the business needs that Jean When'd you get started? and I was on to my next escapade in security benefit. and after kind of a long journey, I got the money. (Jean and Donna laugh) I mean, that's how you understand everything. and I said that's all the better we can usually do You're a customer, you get your policy, your name's wrong. we were going to put in to have this little movements. Blown away to tell you, Six Sigma and it's cheap. So, in addition to cost savings, it makes her more agile. and they tend not to just fire people. And right now, I have to prove that out yet. Because it's got some forward motion to it. and be able to shift them into another role. and that they're motivated to do. I have to think it's got to improve morale is that hey, let's get rid of the stuff that we can, it's going to be a $3 billion industry we learned today. I think they're low, too. and applications that we can't even see yet. and then we have a programmer doing it, and we narrowed it down to two, that are around here, you know it's an exciting space. Go ahead, Jean, I love your opinions in this space. and I think we all have to look and say, You got to go outside your own network, and CEOs and CFOs and the C-suite You got to be smart, you got to be a quick study, Is that how people refer to you in business? and I know the ones that said I was a collaborator. I mean, you hear adjectives like that. I do a lot of one-on-one discussions over the lunch, and that's got to be consistent, You have to keep on going, and if you get there does it eliminate that bias or does it codify it? I don't know, I don't know the answer to that. and the next day she had a full-time job. It's actually quite amazing, and one of the older investors, You don't have to be Ivy League, Silicon Valley and at the end, the lines lined up for RPA. And I know we kind of went off topic there Thank you, Dave. Stu and I will be back with our next guest
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Jeff Cowley, PayPal | Smartsheet ENGAGE'18
>> Live from Bellevue, Washington, it's theCUBE covering Smartsheet ENGAGE'18, brought to you by Smartsheet. >> Welcome back to theCUBE, we are live at Smartsheet ENGAGE 2018. I am Lisa Martin with Jeff Frick. We're in Bellevue, Washington, and pleased to welcome one of the many customers of Smartsheet to the program, we have the office of the CIO, Jeff Kelly from PayPal. Welcome Jeff, I've got a sandwich of Jeffs here. (laughing) Jeff sandwich, so Jeff, tell us a little bit. Everybody knows PayPal, I was doing some studying over the weekend. 244 million active users, I'm sure that grows by the minute, 200 markets globally served, and you're doing transactions in over 100 currencies. Everybody has been using this for a while now. It's a household term, even my mom knows PayPal, and she can use it. So, tell us about the office of the CIO at PayPal and your role. >> Sure, so my role, specifically I'm a program manager within that office, and my primary responsibility is to make sure that our environment is secure, that it's safe, that it's stable. That way, the other parts of the company, product, can focus on being more strategic. What that really involves is things like hardening our infrastructure, hardening the network, making sure that we can identify all of our assets accurately, so a number of things there just to keep the environment, like I said, stable and secure. >> And, the office of the CIO, I imagine, responsible for communicating regularly with the executive management team, needing to provide visibility? >> Exactly, I mean, our leadership, Brad Strock is the CIO, we work hand-in-hand with the other leaders of the company. But in addition to some of the things I just called out, the CIO, that office is actually responsible for a lot of the enterprise application, so it's basically the software that drives the company, so that's customer, that's our employee facing applications. >> So you're obviously a Smartsheet user which is why you're here and we're grateful for that. Tell us about the pre-Smartsheet era. How were you managing programs and projects? >> I think I've heard this story quite a bit here. So, between spreadsheets, Microsoft Project, Trello, a number of other tools, and we're still in a distributed model, but the good thing is that within the CIO we're able, at this point, in this particular area, right, to come in with a single tool, to serve as a single system of record, to really facilitate bringing the entire portfolio together. So yeah, I'd say before, very distributed, now, it's really consolidated into Smartsheet being our single system, which has really worked well. >> So they showed a video of your case-study during the keynote, and you had a real specific use case, it sounds like, for your initial Smartsheet deployment, which sounds like something that many of us struggle with each and every week, which is to roll up the data to report upstairs. So, I wonder if you can give a little bit of color on what did you have to roll up, what was the scale of effort, and why you decided, this just isn't really working very well-- >> Sure, absolutely, so we set off, around three years ago, we had a three-year program ahead of us, and I'd say at the end of year one, we realized, just, due to the magnitude, the number of people involved, the data involved, and the overall portfolio, we needed a tool to come in and really help us be able to effectively and quickly roll up that information, so that we could present and take that information to our C-suite each week. Yeah, just for effective decision-making, making sure that they're in-tune, they have a line of sight to what's critical, what's not, working on the right things, doing the right thing. So, we considered a number of tools. Again, Microsoft Project, what-not, we landed with Smartsheet, and it was really just word-of-mouth within the company. So we took a look at a handful of tools and really just tried to figure out what fit the bill for what we needed, and a couple of Smartsheet videos on YouTube, we kind of quickly came to the decision, hey, this is certainly a flexible tool, it's easy to ramp, if you know spreadsheets, you pretty much know this, if you're a project manager you know how to build a plan, quite easy. So the ramp time was very minimal. So we made a decision, watched a bunch of YouTube videos, probably spent a month doing that, myself and the team. With the tool being intuitive and those videos, we built a solution basically from the ground up. >> So this is without even having an enga-- this is PayPal, without even having an engagement with an account executive, you were able to find this, like you said, word of mouth, implement this on your own and really enable quite a bit of transformation within the executive team and what they need to see. >> Absolutely, I think, when we look back at the end of year one we made that decision, we realized, hey, we've got some high-price consultants in, and we're probably using half of their time at that point just in relating that data, so you're talking about some heavy dollars that are being spent there, just in administrative-type work. If we can cut that layer out, and go straight to the source, we're saving ourselves a ton, we can redirect those funds to other areas where we actually get some work done. >> So Jeff, how big was the initial deploy, in terms of the team size, because you said you didn't engage Smartsheet directly, you're watching some YouTube videos, and you did see enough there that you wanted to jump in. Did you jump all in from the beginning, did you do kind of a POC, how did you get started, what was kind of the scope? >> Yeah, kind of took a couple demos, straw-man that we just put together on the fly, shared with some of our key stakeholders, you know, "Does this look right? Does it feel right? Are you seeing the information that you think we need?". And the fact that we were able to come up with that so quickly just sold itself, and so yeah vetted it, socialized it a little bit, but it was a pretty easy sell from that point. It was just building it out, and I'd say right from the get go we had already had about 14 programs as part of this portfolio in place at that point in time, so each program having between, I'd say between five and 15 projects within that, so the number of players was quite large, probably about 150 direct players in the program, probably a couple hundred more indirect that want line-of-sight to what we're doing. >> So line-of-sight accountability, how was that embraced by those teams? And we talk a lot about digital transformation, Jeff, at every event, and how cultural transformation is a necessity for that. How have you been able to leverage this tool to kind of evolve that culture within the office of the CIO? >> Yeah, that's a great question. I think, with us being able to cut out that middle-man, when I say middle-man I'm talking PowerPoint slides. If we can get away from that, because a number of things happen there, but predominantly, I mean, you can finger of a PowerPoint slide and all of a sudden, 100 turns to 200 or 1000, something like that, so, hey, if we can just go straight to our system of a record, I mean, each project within this portfolio should have a project plan, they should have a risk and issues tracker, so we really decided, here's the baseline for what we need to have in terms of our data model. If we can have that, then we can produce the dashboards that just read directly from those systems of record, from an accountability perspective, right? That means, there's no tweaking a PowerPoint slide, right, you're reading directly from the project plan, so it is what it is. But, it's reality, and that's what we need to deal with, and we ultimately step in front of the C-suite, right? You need to have, here's where we are, and it needs to be an accurate and timely reflection. I mean, that's another thing, is that timeliness, I mean, this is real-time data that we're talking, so, if something changes 10 minutes before, it's there on the dashboard, we're ready to talk to it. >> Yeah, I don't think there's enough talk about the timeliness, because it is connected directly to the database. It's not something that somebody's reporting on, and so often you get these multiple layers of people extracting data, transcribing it, putting it in to whatever reporting tool they want and just, it just gets further and further from the truth with each passing minute and each passing iteration. >> Absolutely, and we've talked about speed so much here, and so that's obviously a critical factor in decision making, especially, so we want to make sure we have the latest and greatest there. >> So just curious of your experience from a project manager point of view. You're a professional project manager. I'm sure you know all of the big heavy-lifting tools. When you see something like this, which is more of a no-code, kind of low-code, kind of cross platform integration, what type of skills does that open up within the teams, within the data sources, within the ability to do something a lot less, I want to say more nimble, you know, less heavy, than kind of a traditional project management-- >> Sure, I think minimal's a great word to describe it there, because it really, it really is a tool that just is, that you can build from, more of like a grass-roots effort, as opposed to a enterprise, kind of top-down. I'm sure it works well in that use case as well, but, for us, it was something that was able to kind of fill needs that were distributed across the portfolio. Once you start building it up, filling in those gaps, then you realize, hey, we've got kind of an end-to-end tool here that really works well. >> And I'm just curious, interest as other people have engaged with your output, in the organization, in terms of, "Hey, Jeff, can you give us, can you share the PowerPoint links with us?". (mumbling) YouTube links. >> Yeah, I joke because it feels like at this point I'm doing about one demo a week to somebody else in the company, which is a great thing, leveraging best practices, and sharing that information, so, there's certainly a growing user-base within PayPal, of Smartsheet, so I try to keep up with the other teams that are using it so that we are taking our best practices from one another, that we're sharing, and then I think ENGAGE is really helping me connect to those other PayPal users, believe it or not, it's like, there's probably a bit more here than I have back home, so this is great. >> One of the things that was funny that popped up during the keynote this morning, Jeff, was a couple of customer quotes. These were anonymous, but this, what you were saying, kind of, Jeff, it sounds like, and you probably wouldn't say this about yourself so I'll say it for you, is that, this one woman who was a user of Smartsheet in her organization said that Smartsheet made her queen of the world. Sounds like there's some status elevation. But, I'm curious, so you started, you found this organically, yourself, this technology, as Jeff was saying, this is built for business users. You didn't have to have, even though you're in the office of the CIO, you didn't have to have IT's involvement here. But here you are one of the evangelists now for Smartsheet out there, even. Tell us about that engagement, pun intended, that you got with Smartsheet to be able to start, maybe, pay a thumb isn't organically, do you have a sales account exec now, if so are you having conversations with them, are you helping to influence new features and things? >> Sure, I think our admin for Smartsheet at PayPal got tired of me giving them calls, so he said, "Hey, you do know Terren Finstra's your rep, right?". So I reached out to Terren, at this point we've conversed quite a bit and she's brought a number of other kind of ideas and forward thinking to the table that we're considering for next steps, what we can do, but the engagement has been great. They've been very responsive, helped us out when we kind of hit a rock in the road and we need some help, so yeah it's been a great relationship. >> Any way to quantify the benefits, one of the things I was reading on the smartsheet website the other day was some pretty big stats on how they're helping companies save time, which in different ways translates to saving dollars. I think I read the average user of Smartsheet will save about 300 hours per year, that's a lot of time, and the average organization will save over 60,000 hours a year. What's the impact been on the weekly roll-ups that you're able to do, any way to sort of quantify how much that speed has improved? >> Yeah, I mean, if I go back to kind of the original business case, say we're spending probably half the time of two very high-price consultants doing this, I'd say it's way up there, and we were able to save, I'm sure, a couple hundred thousand dollars at least, at the minimum. So, that in itself was a big win. If we look today, kind of where we are and the time that we're able to save using the tool, given the fact that there is that middle layer's just really not there, we don't spend a lot of time on producing content at all. Instead, we can take that time and we can focus it on, okay, where are our trouble areas, where do we need to double down, where do we need to help in making sure that we're actually getting material work done in the areas that we should be rather than just administrative content-- >> Big productivity gains, well Jeff, thank you so much for joining Jeff Frick and I on the cube and sharing what you guys are doing with Smartsheet in the office of the CIO at PayPal. >> Glad to be here, thank you so much. >> Alright, we want to thank you for watching theCUBE. For Jeff and Jeff, I am Lisa Martin, you're watching the cube live from Smartsheet ENGAGE 2018, stick around. This Jeff and I will be right back with our next guest.
SUMMARY :
brought to you by Smartsheet. Welcome back to theCUBE, we are that we can identify all that drives the company, How were you managing the CIO we're able, at this point, during the keynote, and you had and the overall portfolio, we needed you were able to find this, like you said, a ton, we can redirect those funds to that you wanted to jump in. And the fact that we were able to kind of evolve that culture front of the C-suite, right? reporting on, and so often you so we want to make sure we have I'm sure you know all of that you can build from, more of in the organization, in terms of, else in the company, One of the things that in the road and we need some help, one of the things I was reading in the areas that we should be and I on the cube and sharing what you you for watching theCUBE.
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Lana Al Attar, Gudjuju | AWS Summit Bahrain
>> Live from Bahrain it's theCUBE. Covering AWS Summit Bahrain. Brought to you be Amazon Web Services. >> Okay welcome back everyone, we are here in Bahrain for the special exclusive coverage of AWS Summit in the region and the big announcement of the AWS region being deployed here, and that's scheduled for Q1 roughly in 2019 as Teresa Carlson told us today on theCube. This is exciting opportunities for the Middle East and the region and around the world, a big spot where Amazon needed a region, of course we get all that coverage. Our next guest here is Lana Al Attar, founder of Gud Juju, and amazing logo on their card, empowering good, welcome to theCube, good to see you. >> Thank you for having me. >> Great to meet you. Yesterday, we were chatting, take a minute to explain what Gud Juju is, and we'll get to the meaning of the logo, if you can see it, I'm not sure if you can see it. Go ahead, what's Gud Juju? >> Gud Juju means good magic. We're a digital agency with a conscience, and how we do that is, a lot of our clients are people that have any kind of social good to them, so we're talking autism schools, or even normal schools, for example, they might charge money, but they're still in the industry of education, so it's fantastic. So, we help the little guys, we give them the technology they need, we empower them with technology, and that's what Gud Juju's about. On the other side of the spectrum, we also hire mostly women to do the development, so we hire and train. We hire refugees as well, and most recently we've signed a contract with a company and they provide us differently abled people, but they're fantastic designers and developers, so we've expanded into that as well. So, we pay our staff to be heroes, they are heroes day in and day out, and that's why I told you to wait (laughter) I can see you're impressed. >> Oh my god, I'm impressed. Well, no, I mean, there's a little bit of capitalism in there too that makes me go "Wow, that's a brilliant idea" (mumbles) In the labor market, but they're also helping people, and you're giving, tapping into passion. Taking a passion project, turning it into a business, help people, bring it all together, magic. >> Exactly. >> We help people >> That's good magic! >> Exactly, that's where the name Gud Juju comes from. >> Great mission, I love your mission, tell me about some of the things you're working on. >> Oh, okay, so most recently we're working on a "diversity on board" project, and initially it will be to, so we handle the tech part of this. A lot of people, they come to us and they try to partner with us, or even get us to complete their project. And, this particular project, if you go to any part of the world, usually in the Middle East, it'll be Middle Eastern men on the boards, and if you go to the States, it'll be middle aged white men on the boards, so there's no diversity. And that can be a problem for certain companies because if you want a 360 view, >> That's a big problem. It's a problem, period. I think, pretty much, people have figured out that diversity gives you more. >> Of course. >> Than not having it. >> You see things from different angles, because if you have the same kind of age group, and the same kind of gender, and the same everything, then you will not foresee the different challenges or opportunities that come by. So, this is a matchmaking portal that we're working on and it's soon to be launched, we're already testing internally in beta, and then then we're going to expand it into a private beta group, so that's one of the things that I'm working on, I recently, within the company, did one for the Women Power Summit, it was the largest summit in Bahrain for women, we had 500 woman attendees, and about 50 speakers, some of them were international as well, all women, men were welcome but a majority of them were women. And, just to really up the game in the gender equality. So we did the technology for that as well, so we did an online ticketing system, a credit card debit card payment and reservation, so it was a lot of fun. >> So who's coding all these apps? >> Oh, it's us, internally in the team. We have about nine in Bahrain, and most of them are women except for one, the digital marketer. >> People are getting down and dirty and coding away. >> Yes, though it does take a lot of training. So, in Bahrain, there's been a shift, so I also run a local development community, so the Google developer group in Manama, the Manama chapter, and we have like 651 members, so it's picking up. >> Wow. TensorFlow is like candy for developers. People love TensorFlow. >> We did do a few TensorFlow, yeah, definitely, AI, machine learning, deep learning, it's on right now. >> It really is. So how do you find all these people? Do they come to you, you got an open policy hiring refugees, >> Mm-hmm. >> So is there like a network, are you tapping your own network? >> So what we usually try to do is find people that are on the ground, and then they tell us "we have this kind of facility setup, so can you find us a job?" and I will never say no to people wanting jobs and to be very honest, in my line of work, especially when you're catering to charities and NGOs, you have an abundance of clients, it's overflowing. Because, they don't have the capital that they need in order to accomplish their projects. >> And even big firms are like conglomerates, now. We want to tap into these big agencies, you need to write a big check, >> Yeah, exactly. and you might not get the service you need anyway. And if you're an NGO, you don't get the love that the big commercial clients would get. >> Exactly. So, we cater to those kinds of clients. And also, we have, so our slogan is "empowering good". So we empower those who empower other people. We would never sell our clients something that they don't need, for example, we focus primarily on like, sometimes they want a website and an app and the whole nine yards, and they just need one page to accept payments and donations online, and that's all they really need, And some good branding. And so we make sure they focus that capital that they already have, and then, and really capitalize on that capital that they have, and give them the maximum bang for their buck, basically. >> That's awesome. Now, who do you work with? Do you have any partners, are you doing it solo, what are your... >> It's just me leading a staff of nine, and then we tap into a global market of ten, so we have associates that we bring on. I believe in the gig market, I don't think that having full-time staff long term is something that is sustainable. So I recently came back from China, from the annual meeting of champions, and the common theme over there, whether it was the future of work, the future of education, or even the future of... Wait, there was work, there was education, and there was one more. >> There was something. >> Yeah, oh, E-commerce, there we go. Digital, like online sales. And we noticed, there was a very big trend towards everything being digitalized. And with the exception of having community clubhouses, to have that human factor over there. So people love to still have that, you know, that engagement, that bonding, that I belong to that company, or I belong to that mission or vision, but everything is going online. So, I really believe that the gig market's going to, it's already started taking off. So, it's going to be a thing. >> And then being a part of community really brings the shared experiences together. And when you have that kind of co-creation or interaction, it makes people feel part of something bigger. And that's bonding. >> Exactly. So even if you look at e-commerce stores, a lot of them have their flagship stores, but they're not there for sales, because most of their sales get done online. They're there for giving that experience, so when you walk in a store, you have that experience. >> Yeah. >> That's super. What's the biggest thing that you've learned doing this? Is there anything that surprised you, things that jumped out at you, things you didn't expect, things that were successful, you go "wow, that was amazing", things you tripped over >> Oh, I tripped over a lot. (both laugh) It's constant tripping. >> Of course. Well that's how you learn! >> Yeah. So when I first started, I mean, people think like, okay, so you're going to help charities and you're going to help people and you're going to make money, how does that work? I learned very earlier on that people value what they pay for, so don't give things for free. You charge people, but charge them reasonably. So you say, okay I'll charge you this much for this kind of service, and this bit you can do by yourself. We'll give you the guidelines, we've done it over and over, and we'll tell you what your branding is, and then you go out, find the pictures, or write up the copywriting or whatever. So there was that, there was a lot of, so for example, "oh you can't hire refugees", and "why can't I hire refugees", there's a lot of trial and error. Obviously, you'd have people that will sell their (laughs) >> You got to give it a shot, give it a try. >> yeah, of course. And, the experience has been unbelievable. Some of them start out with wordpress development, and then end up with full-stack Javascript. Right? And you give people a chance, it's just like that example of professor Muhammed Yunus in Grameen bank, where they said "oh you can't loan to beggars" and he's like "why not?", and the default rate is so much more lower than the conventional banks. And they don't have any credit ratings! Right, so, I learned to not, I try not to follow the status quo, my mission is purely to empower people, whether I'm employing them, or I'm doing a project for them, so there's always that angle. And it's very different when you know what your values are. And you go in, so... >> And then you got having alignment. Well, Lana, thanks for coming on theCube this year, great to hear your story. >> Thank you. I think Bahrain is going to be a great tech scene. Obviously, I'm very encouraged by the entrepreneurs that I met. You can kind of spot an entrepreneur a mile away, they chirp a lot, they want to go faster, where's the cash, where's the collaboration? Not in a mean way, I don't mean that. And the other thing is that surprised me was Teresa's Women's Breakfast yesterday, that was blowing me away. How dynamic the group was, thought that was phenomenal. Just great to see this startup community here in Bahrain doing, just so much energy and support. >> We have a very tight ecosystem, I'm sure some of the other people probably have already mentioned this. Everybody talks to everybody, so you either, you're always one step away from whatever it is that you need. So, either you ask a person, they know exactly what you need, or they refer you to that person, and they give you like, name and number, right then and there, so, we're all intertwined. I think you've seen us all, how the ecosystem is amazing. >> It's important, and it's super important as communities with open source, you can see this when Amazon comes here, it's going to be a goodness of open source. >> Oh, it is! We're going to have navscale, we're going to have pull, new opportunities going to be coming in, >> Fantastic. it's going to be really, it should be a fun ride, I'm looking forward to covering you guys. >> I've been telling everyone that it is an amazing time to be a woman tech entrepreneur in this region. Amazing. >> Congratulations, and our doors are always open in Silicon Valley if you need anything. >> Awesome. >> Okay, there's more Cube coverage, stay with us! All day, wall to wall, stay with us. We got a couple more interviews, be right back after this short break. 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SUMMARY :
Brought to you be Amazon Web Services. and the region and around the world, of the logo, if you can see it, and developers, so we've and you're giving, tapping into passion. Exactly, that's where the tell me about some of the if you go to any part of the world, diversity gives you more. and it's soon to be launched, and most of them are women and dirty and coding away. and we have like 651 members, like candy for developers. it's on right now. So how do you find all these people? and to be very honest, in my line of work, you need to write a big check, and you might not get the and the whole nine yards, Do you have any partners, and the common theme over there, So, it's going to be a thing. And when you have that kind so when you walk in a store, you go "wow, that was amazing", Oh, I tripped over a lot. Well that's how you learn! and then you go out, find the pictures, You got to give it and the default rate is And then you got having alignment. And the other thing is and they give you like, name and number, with open source, you can see to covering you guys. to be a woman tech entrepreneur in Silicon Valley if you need anything. be right back after this short break.
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