(gentle music) >> Hey! Welcome back to theCUBE's coverage of WiDS 2023, the eighth Annual Women In Data Science Conference. I'm your host, Lisa Martin. We are at Stanford University, as you know we are every year, having some wonderful conversations with some very inspiring women and men in data science and technical roles. I'm very pleased to introduce Tracy Zhang, my co-host, who is in the Data Journalism program at Stanford. And Tracy and I are pleased to welcome our next guest, Rhonda Crate, Principal Data Scientist at Boeing. Great to have you on the program, Rhonda. >> Tracy: Welcome. >> Hey, thanks for having me. >> Were you always interested in data science or STEM from the time you were young? >> No, actually. I was always interested in archeology and anthropology. >> That's right, we were talking about that, anthropology. Interesting. >> We saw the anthropology background, not even a bachelor's degree, but also a master's degree in anthropology. >> So you were committed for a while. >> I was, I was. I actually started college as a fine arts major, but I always wanted to be an archeologist. So at the last minute, 11 credits in, left to switch to anthropology. And then when I did my master's, I focused a little bit more on quantitative research methods and then I got my Stat Degree. >> Interesting. Talk about some of the data science projects that you're working on. When I think of Boeing, I always think of aircraft. But you are doing a lot of really cool things in IT, data analytics. Talk about some of those intriguing data science projects that you're working on. >> Yeah. So when I first started at Boeing, I worked in information technology and data analytics. And Boeing, at the time, had cored up data science in there. And so we worked as a function across the enterprise working on anything from shared services to user experience in IT products, to airplane programs. So, it has a wide range. I worked on environment health and safety projects for a long time as well. So looking at ergonomics and how people actually put parts onto airplanes, along with things like scheduling and production line, part failures, software testing. Yeah, there's a wide spectrum of things. >> But I think that's so fantastic. We've been talking, Tracy, today about just what we often see at WiDS, which is this breadth of diversity in people's background. You talked about anthropology, archeology, you're doing data science. But also all of the different opportunities that you've had at Boeing. To see so many facets of that organization. I always think that breadth of thought diversity can be hugely impactful. >> Yeah. So I will say my anthropology degree has actually worked to my benefit. I'm a huge proponent of integrating liberal arts and sciences together. And it actually helps me. I'm in the Technical Fellowship program at Boeing, so we have different career paths. So you can go into management, you can be a regular employee, or you can go into the Fellowship program. So right now I'm an Associate Technical Fellow. And part of how I got into the Fellowship program was that diversity in my background, what made me different, what made me stand out on projects. Even applying a human aspect to things like ergonomics, as silly as that sounds, but how does a person actually interact in the space along with, here are the actual measurements coming off of whatever system it is that you're working on. So, I think there's a lot of opportunities, especially in safety as well, which is a big initiative for Boeing right now, as you can imagine. >> Tracy: Yeah, definitely. >> I can't go into too specifics. >> No, 'cause we were like, I think a theme for today that kind of we brought up in in all of our talk is how data is about people, how data is about how people understand the world and how these data can make impact on people's lives. So yeah, I think it's great that you brought this up, and I'm very happy that your anthropology background can tap into that and help in your day-to-day data work too. >> Yeah. And currently, right now, I actually switched over to Strategic Workforce Planning. So it's more how we understand our workforce, how we work towards retaining the talent, how do we get the right talent in our space, and making sure overall that we offer a culture and work environment that is great for our employees to come to. >> That culture is so important. You know, I was looking at some anitab.org stats from 2022 and you know, we always talk about the number of women in technical roles. For a long time it's been hovering around that 25% range. The data from anitab.org showed from '22, it's now 27.6%. So, a little increase. But one of the biggest challenges still, and Tracy and I and our other co-host, Hannah, have been talking about this, is attrition. Attrition more than doubled last year. What are some of the things that Boeing is doing on the retention side, because that is so important especially as, you know, there's this pipeline leakage of women leaving technical roles. Tell us about what Boeing's, how they're invested. >> Yeah, sure. We actually have a publicly available Global Diversity Report that anybody can go and look at and see our statistics for our organization. Right now, off the top of my head, I think we're hovering at about 24% in the US for women in our company. It has been a male majority company for many years. We've invested heavily in increasing the number of women in roles. One interesting thing about this year that came out is that even though with the great resignation and those types of things, the attrition level between men and women were actually pretty close to being equal, which is like the first time in our history. Usually it tends on more women leaving. >> Lisa: That's a good sign. >> Right. >> Yes, that's a good sign. >> And we've actually focused on hiring and bringing in more women and diversity in our company. >> Yeah, some of the stats too from anitab.org talked about the increase, and I have to scroll back and find my notes, the increase in 51% more women being hired in 2022 than 2021 for technical roles. So the data, pun intended, is showing us. I mean, the data is there to show the impact that having females in executive leadership positions make from a revenue perspective. >> Tracy: Definitely. >> Companies are more profitable when there's women at the head, or at least in senior leadership roles. But we're seeing some positive trends, especially in terms of representation of women technologists. One of the things though that I found interesting, and I'm curious to get your thoughts on this, Rhonda, is that the representation of women technologists is growing in all areas, except interns. >> Rhonda: Hmm. >> So I think, we've got to go downstream. You teach, I have to go back to my notes on you, did my due diligence, R programming classes through Boeings Ed Wells program, this is for WSU College of Arts and Sciences, talk about what you teach and how do you think that intern kind of glut could be solved? >> Yeah. So, they're actually two separate programs. So I teach a data analytics course at Washington State University as an Adjunct Professor. And then the Ed Wells program is a SPEEA, which is an Aerospace Union, focused on bringing up more technology and skills to the actual workforce itself. So it's kind of a couple different audiences. One is more seasoned employees, right? The other one is our undergraduates. I teach a Capstone class, so it's a great way to introduce students to what it's actually like to work on an industry project. We partner with Google and Microsoft and Boeing on those. The idea is also that maybe those companies have openings for the students when they're done. Since it's Senior Capstone, there's not a lot of opportunities for internships. But the opportunities to actually get hired increase a little bit. In regards to Boeing, we've actually invested a lot in hiring more women interns. I think the number was 40%, but you'd have to double check. >> Lisa: That's great, that's fantastic. >> Tracy: That's way above average, I think. >> That's a good point. Yeah, it is above average. >> Double check on that. That's all from my memory. >> Is this your first WiDS, or have you been before? >> I did virtually last year. >> Okay. One of the things that I love, I love covering this event every year. theCUBE's been covering it since it's inception in 2015. But it's just the inspiration, the vibe here at Stanford is so positive. WiDS is a movement. It's not an initiative, an organization. There are going to be, I think annually this year, there will be 200 different events. Obviously today we're live on International Women's Day. 60 plus countries, 100,000 plus people involved. So, this is such a positive environment for women and men, because we need everybody, underrepresented minorities, to be able to understand the implication that data has across our lives. If we think about stripping away titles in industries, everybody is a consumer, not everybody, most of mobile devices. And we have this expectation, I was in Barcelona last week at a Mobile World Congress, we have this expectation that we're going to be connected 24/7. I can get whatever I want wherever I am in the world, and that's all data driven. And the average person that isn't involved in data science wouldn't understand that. At the same time, they have expectations that depend on organizations like Boeing being data driven so that they can get that experience that they expect in their consumer lives in any aspect of their lives. And that's one of the things I find so interesting and inspiring about data science. What are some of the things that keep you motivated to continue pursuing this? >> Yeah I will say along those lines, I think it's great to invest in K-12 programs for Data Literacy. I know one of my mentors and directors of the Data Analytics program, Dr. Nairanjana Dasgupta, we're really familiar with each other. So, she runs a WSU program for K-12 Data Literacy. It's also something that we strive for at Boeing, and we have an internal Data Literacy program because, believe it or not, most people are in business. And there's a lot of disconnect between interpreting and understanding data. For me, what kind of drives me to continue data science is that connection between people and data and how we use it to improve our world, which is partly why I work at Boeing too 'cause I feel that they produce products that people need like satellites and airplanes, >> Absolutely. >> and everything. >> Well, it's tangible, it's relatable. We can understand it. Can you do me a quick favor and define data literacy for anyone that might not understand what that means? >> Yeah, so it's just being able to understand elements of data, whether that's a bar chart or even in a sentence, like how to read a statistic and interpret a statistic in a sentence, for example. >> Very cool. >> Yeah. And sounds like Boeing's doing a great job in these programs, and also trying to hire more women. So yeah, I wanted to ask, do you think there's something that Boeing needs to work on? Or where do you see yourself working on say the next five years? >> Yeah, I think as a company, we always think that there's always room for improvement. >> It never, never stops. >> Tracy: Definitely. (laughs) >> I know workforce strategy is an area that they're currently really heavily investing in, along with safety. How do we build safer products for people? How do we help inform the public about things like Covid transmission in airports? For example, we had the Confident Traveler Initiative which was a big push that we had, and we had to be able to inform people about data models around Covid, right? So yeah, I would say our future is more about an investment in our people and in our culture from my perspective >> That's so important. One of the hardest things to change especially for a legacy organization like Boeing, is culture. You know, when I talk with CEO's or CIO's or COO's about what's your company's vision, what's your strategy? Especially those companies that are on that digital journey that have no choice these days. Everybody expects to have a digital experience, whether you're transacting an an Uber ride, you're buying groceries, or you're traveling by air. That culture sounds like Boeing is really focused on that. And that's impressive because that's one of the hardest things to morph and mold, but it's so essential. You know, as we look around the room here at WiDS it's obviously mostly females, but we're talking about women, underrepresented minorities. We're talking about men as well who are mentors and sponsors to us. I'd love to get your advice to your younger self. What would you tell yourself in terms of where you are now to become a leader in the technology field? >> Yeah, I mean, it's kind of an interesting question because I always try to think, live with no regrets to an extent. >> Lisa: I like that. >> But, there's lots of failures along the way. (Tracy laughing) I don't know if I would tell myself anything different because honestly, if I did, I wouldn't be where I am. >> Lisa: Good for you. >> I started out in fine arts, and I didn't end up there. >> That's good. >> Such a good point, yeah. >> We've been talking about that and I find that a lot at events like WiDS, is women have these zigzaggy patterns. I studied biology, I have a master's in molecular biology, I'm in media and marketing. We talked about transportable skills. There's a case I made many years ago when I got into tech about, well in science you learn the art of interpreting esoteric data and creating a story from it. And that's a transportable skill. But I always say, you mentioned failure, I always say failure is not a bad F word. It allows us to kind of zig and zag and learn along the way. And I think that really fosters thought diversity. And in data science, that is one of the things we absolutely need to have is that diversity and thought. You know, we talk about AI models being biased, we need the data and we need the diverse brains to help ensure that the biases are identified, extracted, and removed. Speaking of AI, I've been geeking out with ChatGPT. So, I'm on it yesterday and I ask it, "What's hot in data science?" And I was like, is it going to get that? What's hot? And it did it, it came back with trends. I think if I ask anything, "What's hot?", I should be to Paris Hilton, but I didn't. And so I was geeking out. One of the things I learned recently that I thought was so super cool is the CTO of OpenAI is a woman, Mira Murati, which I didn't know until over the weekend. Because I always think if I had to name top females in tech, who would they be? And I always default to Sheryl Sandberg, Carly Fiorina, Susan Wojcicki running YouTube. Who are some of the people in your history, in your current, that are really inspiring to you? Men, women, indifferent. >> Sure. I think Boeing is one of the companies where you actually do see a lot of women in leadership roles. I think we're one of the top companies with a number of women executives, actually. Susan Doniz, who's our Chief Information Officer, I believe she's actually slotted to speak at a WiDS event come fall. >> Lisa: Cool. >> So that will be exciting. Susan's actually relatively newer to Boeing in some ways. A Boeing time skill is like three years is still kind of new. (laughs) But she's been around for a while and she's done a lot of inspiring things, I think, for women in the organization. She does a lot with Latino communities and things like that as well. For me personally, you know, when I started at Boeing Ahmad Yaghoobi was one of my mentors and my Technical Lead. He came from Iran during a lot of hard times in the 1980s. His brother actually wrote a memoir, (laughs) which is just a fun, interesting fact. >> Tracy: Oh my God! >> Lisa: Wow! >> And so, I kind of gravitate to people that I can learn from that's not in my sphere, that might make me uncomfortable. >> And you probably don't even think about how many people you're influencing along the way. >> No. >> We just keep going and learning from our mentors and probably lose sight of, "I wonder how many people actually admire me?" And I'm sure there are many that admire you, Rhonda, for what you've done, going from anthropology to archeology. You mentioned before we went live you were really interested in photography. Keep going and really gathering all that breadth 'cause it's only making you more inspiring to people like us. >> Exactly. >> We thank you so much for joining us on the program and sharing a little bit about you and what brought you to WiDS. Thank you so much, Rhonda. >> Yeah, thank you. >> Tracy: Thank you so much for being here. >> Lisa: Yeah. >> Alright. >> For our guests, and for Tracy Zhang, this is Lisa Martin live at Stanford University covering the eighth Annual Women In Data Science Conference. Stick around. Next guest will be here in just a second. (gentle music)

(upbeat music) >> Hey, girls and guys. Welcome back to theCUBE. We are live at Stanford University, covering the 8th Annual Women in Data Science Conference. One of my favorite events. Lisa Martin here. Got a couple of guests from Total Energies. We're going to be talking all things data science, and I think you're going to find this pretty interesting and inspirational. Please welcome Alexandre Lapene, Tech Advisor Data Science at Total Energy. It's great to have you. >> Thank you. >> And Myriam Fayad is here as well, product and value manager at Total Energies. Great to have you guys on theCUBE today. Thank you for your time. >> Thank you for - >> Thank you for receiving us. >> Give the audience, Alexandre, we'll start with you, a little bit about Total Energies, so they understand the industry, and what it is that you guys are doing. >> Yeah, sure, sure. So Total Energies, is a former Total, so we changed name two years ago. So we are a multi-energy company now, working over 130 countries in the world, and more than 100,000 employees. >> Lisa: Oh, wow, big ... >> So we're a quite big company, and if you look at our new logo, you will see there are like seven colors. That's the seven energy that we basically that our business. So you will see the red for the oil, the blue for the gas, because we still have, I mean, a lot of oil and gas, but you will see other color, like blue for hydrogen. >> Lisa: Okay. >> Green for gas, for biogas. >> Lisa: Yeah. >> And a lot of other solar and wind. So we're definitely multi-energy company now. >> Excellent, and you're both from Paris? I'm jealous, I was supposed to go. I'm not going to be there next month. Myriam, talk a little bit about yourself. I'd love to know a little bit about your role. You're also a WiDS ambassador this year. >> Myriam: Yes. >> Lisa: Which is outstanding, but give us a little bit of your background. >> Yes, so today I'm a product manager at the Total Energies' Digital Factory. And at the Digital Factory, our role is to develop digital solutions for all of the businesses of Total Energies. And as a background, I did engineering school. So, and before that I, I would say, I wasn't really aware of, I had never asked myself if being a woman could stop me from being, from doing what I want to do in the professional career. But when I started my engineering school, I started seeing that women are becoming, I would say, increasingly rare in the environment >> Lisa: Yes. >> that, where I was evolving. >> Lisa: Yes. >> So that's why I was, I started to think about, about such initiatives. And then when I started working in the tech field, that conferred me that women are really rare in the tech field and data science field. So, and at Total Energies, I met ambassadors of, of the WiDS initiatives. And that's how I, I decided to be a WiDS Ambassador, too. So our role is to organize events locally in the countries where we work to raise awareness about the importance of having women in the tech and data fields. And also to talk about the WiDS initiative more globally. >> One of my favorite things about WiDS is it's this global movement, it started back in 2015. theCUBE has been covering it since then. I think I've been covering it for theCUBE since 2017. It's always a great day full of really positive messages. One of the things that we talk a lot about when we're focusing on the Q1 Women in Tech, or women in technical roles is you can't be what you can't see. We need to be able to see these role models, but also it, we're not just talking about women, we're talking about underrepresented minorities, we're talking about men like you, Alexander. Talk to us a little bit about what your thoughts are about being at a Women and Data Science Conference and your sponsorship, I'm sure, of many women in Total, and other industries that appreciate having you as a guide. >> Yeah, yeah, sure. First I'm very happy because I'm back to Stanford. So I did my PhD, postdoc, sorry, with Margot, I mean, back in 20, in 2010, so like last decade. >> Lisa: Yeah, yep. >> I'm a film mechanics person, so I didn't start as data scientist, but yeah, WiDS is always, I mean, this great event as you describe it, I mean, to see, I mean it's growing every year. I mean, it's fantastic. And it's very, I mean, I mean, it's always also good as a man, I mean, to, to be in the, in the situation of most of the women in data science conferences. And when Margo, she asked at the beginning of the conference, "Okay, how many men do we have? Okay, can you stand up?" >> Lisa: Yes. I saw that >> It was very interesting because - >> Lisa: I could count on one hand. >> What, like 10 or ... >> Lisa: Yeah. >> Maximum. >> Lisa: Yeah. >> And, and I mean, you feel that, I mean, I mean you could feel what what it is to to be a woman in the field and - >> Lisa: Absolutely. >> Alexandre: That's ... >> And you, sounds like you experienced it. I experienced the same thing. But one of the things that fascinates me about data science is all of the different real world problems it's helping to solve. Like, I keep saying this, we're, we're in California, I'm a native Californian, and we've been in an extreme drought for years. Well, we're getting a ton of rain and snow this year. Climate change. >> Guests: Yeah. We're not used to driving in the rain. We are not very good at it either. But the, just thinking about data science as a facilitator of its understanding climate change better; to be able to make better decisions, predictions, drive better outcomes, or things like, police violence or healthcare inequities. I think the power of data science to help unlock a lot of the unknown is so great. And, and we need that thought diversity. Miriam, you're talking about being in engineering. Talk to me a little bit about what projects interest you with respect to data science, and how you are involved in really creating more diversity and thought. >> Hmm. In fact, at Total Energies in addition to being an energy company we're also a data company in the sense that we produce a lot of data in our activities. For example with the sensors on the fuel on the platforms. >> Lisa: Yes. >> Or on the wind turbines, solar panels and even data related to our clients. So what, what is really exciting about being, working in the data science field at Total Energies is that we really feel the impact of of the project that we're working on. And we really work with the business to understand their problems. >> Lisa: Yeah. >> Or their issues and try to translate it to a technical problem and to solve it with the data that we have. So that's really exciting, to feel the impact of the projects we're working on. So, to take an example, maybe, we know that one of the challenges of the energy transition is the storage of of energy coming from renewable power. >> Yes. >> So I'm working currently on a project to improve the process of creating larger batteries that will help store this energy, by collecting the data, and helping the business to improve the process of creating these batteries. To make it more reliable, and with a better quality. So this is a really interesting project we're working on. >> Amazing, amazing project. And, you know, it's, it's fun I think to think of all of the different people, communities, countries, that are impacted by what you're doing. Everyone, everyone knows about data. Sometimes we think about it as we're paying we're always paying for a lot of data on our phone or "data rates may apply" but we may not be thinking about all of the real world impact that data science is making in our lives. We have this expectation in our personal lives that we're connected 24/7. >> Myriam: Yeah. >> I can get whatever I want from my phone wherever I am in the world. And that's all data driven. And we expect that if I'm dealing with Total Energies, or a retailer, or a car dealer that they're going to have the data, the data to have a personal conversation, conversation with me. We have this expectation. I don't think a lot of people that aren't in data science or technology really realize the impact of data all around their lives. Alexander, talk about some of the interesting data science projects that you're working on. >> There's one that I'm working right now, so I stake advisor. I mean, I'm not the one directly working on it. >> Lisa: Okay. >> But we have, you know, we, we are from the digital factory where we, we make digital products. >> Lisa: Okay. >> And we have different squads. I mean, it's a group of different people with different skills. And one of, one of the, this squad, they're, they're working on the on, on the project that is about safety. We have a lot of site, work site on over the world where we deploy solar panels on on parkings, on, on buildings everywhere. >> Lisa: Okay. Yeah. >> And there's, I mean, a huge, I mean, but I mean, we, we have a lot of, of worker and in term of safety we want to make sure that the, they work safely and, and we want to prevent accidents. So what we, what we do is we, we develop some computer vision approach to help them at improving, you know, the, the, the way they work. I mean the, the basic things is, is detecting, detecting some equipment like the, the the mean the, the vest and so on. But we, we, we, we are working, we're working to really extend that to more concrete recommendation. And that's one a very exciting project. >> Lisa: Yeah. >> Because it's very concrete. >> Yeah. >> And also, I, I'm coming from the R&D of the company and that's one, that's one of this project that started in R&D and is now into the Digital Factory. And it will become a real product deployed over the world on, on our assets. So that's very great. >> The influence and the impact that data can have on every business always is something that, we could talk about that for a very long time. >> Yeah. >> But one of the things I want to address is there, I'm not sure if you're familiar with AnitaB.org the Grace Hopper Institute? It's here in the States and they do this great event every year. It's very pro-women in technology and technical roles. They do a lot of, of survey of, of studies. So they have data demonstrating where are we with respect to women in technical roles. And we've been talking about it for years. It's been, for a while hovering around 25% of technical roles are held by women. I noticed in the AnitaB.org research findings from 2022, It's up to 27.6% I believe. So we're seeing those numbers slowly go up. But one of the things that's a challenge is attrition; of women getting in the roles and then leaving. Miryam, as a woman in, in technology. What inspires you to continue doing what you're doing and to elevate your career in data science? >> What motivates me, is that data science, we really have to look at it as a mean to solve a problem and not a, a fine, a goal in itself. So the fact that we can apply data science to so many fields and so many different projects. So here, for example we took examples of more industrial, maybe, applications. But for example, recently I worked on, on a study, on a data science study to understand what to, to analyze Google reviews of our clients on the service stations and to see what are the the topics that, that are really important to them. So we really have a, a large range of topics, and a diversity of topics that are really interesting, so. >> And that's so important, the diversity of topics alone. There's, I think we're just scratching the surface. We're just at the very beginning of what data science can empower for our daily lives. For businesses, small businesses, large businesses. I'd love to get your perspective as our only male on the show today, Alexandre, you have that elite title. The theme of International Women's Day this year which is today, March 8th, is "Embrace equity." >> Alexandre: Yes. >> Lisa: What is that, when you hear that theme as as a male in technology, as a male in the, in a role where you can actually elevate women and really bring in that thought diversity, what is embracing equity, what does it look like to you? >> To me, it, it's really, I mean, because we, we always talk about how we can, you know, I mean improve, but actually we are fixing a problem, an issue. I mean, it's such a reality. I mean, and the, the reality and and I mean, and force in, in the company. And that's, I think in Total Energy, we, we still have, I mean things, I mean, we, we haven't reached our objective but we're working hard and especially at the Digital Factory to, to, to improve on that. And for example, we have 40% of our women in tech. >> Lisa: 40? >> 40% of our tech people that are women. >> Lisa: Wow, that's fantastic! >> Yeah. That's, that's ... >> You're way ahead of, of the global average. >> Alexandre: Yeah. Yeah. >> That outstanding. >> We're quite proud of that. >> You should be. >> But we, we still, we still know that we, we have at least 10% >> Lisa: Yes. because it's not 50. The target is, the target is to 50 or more. And, and, but I want to insist on the fact that we have, we are correcting an issue. We are fixing an issue. We're not trying to improve something. I mean, that, that's important to have that in mind. >> Lisa: It is. Absolutely. >> Yeah. >> Miryam, I'd love to get your advice to your younger self, before you studied engineering. Obviously you had an interest when you were younger. What advice would you give to young Miriam now, looking back at what you've accomplished and being one of our female, visible females, in a technical role? What do you, what would you say to your younger self? >> Maybe I would say to continue as I started. So as I was saying at the beginning of the interview, when I was at high school, I have never felt like being a woman could stop me from doing anything. >> Lisa: Yeah. Yeah. >> So maybe to continue thinking this way, and yeah. And to, to stay here for, to, to continue this way. Yeah. >> Lisa: That's excellent. Sounds like you have the confidence. >> Mm. Yeah. >> And that's something that, that a lot of people ... I struggled with it when I was younger, have the confidence, "Can I do this?" >> Alexandre: Yeah. >> "Should I do this?" >> Myriam: Yeah. >> And you kind of went, "Why not?" >> Myriam: Yes. >> Which is, that is such a great message to get out to our audience and to everybody else's. Just, "I'm interested in this. I find it fascinating. Why not me?" >> Myriam: Yeah. >> Right? >> Alexandre: Yeah, true. >> And by bringing out, I think, role models as we do here at the conference, it's a, it's a way to to help young girls to be inspired and yeah. >> Alexandre: Yeah. >> We need to have women in leadership positions that we can see, because there's a saying here that we say a lot in the States, which is: "You can't be what you can't see." >> Alexandre: Yeah, that's true. >> And so we need more women and, and men supporting women and underrepresented minorities. And the great thing about WiDS is it does just that. So we thank you so much for your involvement in WiDS, Ambassador, our only male on the program today, Alexander, we thank you. >> I'm very proud of it. >> Awesome to hear that Total Energies has about 40% of females in technical roles and you're on that path to 50% or more. We, we look forward to watching that journey and we thank you so much for joining us on the show today. >> Alexandre: Thank you. >> Myriam: Thank you. >> Lisa: All right. For my guests, I'm Lisa Martin. You're watching theCUBE Live from Stanford University. This is our coverage of the eighth Annual Women in Data Science Conference. We'll be back after a short break, so stick around. (upbeat music)

>>Hi everyone. Welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the >>Cube. Thanks for having me, Lisa. >>Sustainability is such an important topic to talk about, and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So, very interesting at pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple, is also really sustainable and the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions. >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you see despite so many people saying sustainability huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that, that being said, you know, we know that it has been identified as one of the key departments to supporting a company's sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals, and that it, of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those CO was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a tip the, to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability and IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. And wanna dig in a little bit to peers, ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned, peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, I, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then, but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our products. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as peer storage to make the biggest impact across our organization, across our customers' organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time. >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage, right in, in your entire IT port portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability, your cost, et cetera. And really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and it left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had, demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the, the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole. Thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>Pleasure speaking with you as well. We wanna thank you so much for watching. This is Pure Storage, the path to sustainable it. I'm Lisa Martin, we'll see you next time.

>>In the early part of this century, we're talking about the 2005 to 2007 timeframe. There was a lot of talk about so-called green it. And at that time there was some organizational friction. Like for example, the line was that the CIO never saw the power bill, so he or she didn't care, or that the facilities folks, they rarely talked to the IT department. So it was kind of that split brain. And, and then the oh 7 0 8 financial crisis really created an inflection point in a couple of ways. First, it caused organizations to kind of pump the brakes on it spending, and then they took their eye off the sustainability ball. And the second big trend, of course, was the cloud model, you know, kind of became a benchmark for it. Simplicity and automation and efficiency, the ability to dial down and dial up capacity as needed. >>And the third was by the end of the first decade of the, the two thousands, the technology of virtualization was really hitting its best stride. And then you had innovations like flash storage, which largely eliminated the need for these massive farms of spinning mechanical devices that sucked up a lot of power. And so really these technologies began their march to mainstream adoption. And as we progressed through the 2020s, the effect of climate change really come into focus as a critical component of esg. Environmental, social, and governance. Shareholders have come to demand metrics around sustainability. Employees are often choosing employers based on their ESG posture. And most importantly, companies are finding that savings on power cooling and footprint, it has a bottom line impact on the income statement. Now you add to that the energy challenges around the world, particularly facing Europe right now, the effects of global inflation and even more advanced technologies like machine intelligence. >>And you've got a perfect storm where technology can really provide some relief to organizations. Hello and welcome to the Path to Sustainable It Made Possible by Pure Storage and Collaboration with the Cube. My name is Dave Valante and I'm one of the host of the program, along with my colleague Lisa Martin. Now, today we're gonna hear from three leaders on the sustainability topic. First up, Lisa will talk to Nicole Johnson. She's the head of Social Impact and Sustainability at Pure Storage. Nicole will talk about the results from a study of around a thousand sustainability leaders worldwide, and she'll share some metrics from that study. And then next, Lisa will speak to AJ Singh. He's the Chief Product Officer at Pure Storage. We've had had him on the cube before, and not only will he share some useful stats in the market, I'll also talk about some of the technology innovations that customers can tap to address their energy consumption, not the least of which is ai, which is is entering every aspect of our lives, including how we deal with energy consumption. And then we'll bring it back to our Boston studio and go north of Italy with Mattia Ballero of Elec Informatica, a services provider with deep expertise on the topic of sustainability. We hope you enjoyed the program today. Thanks for watching. Let's get started >>At Pure Storage, the opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pure's Evergreen Storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, Pure's implemented a series of product packaging redesigns, promoting recycled and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80%. Today, more than 97% of pure arrays purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three. Emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>Hi everyone, welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the Cube. Thanks >>For having me, Lisa. >>Sustainability is such an important topic to talk about and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So very interesting at Pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple is also really sustainable. And the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions, >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you received despite so many people saying sustainability, huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that being said, you know, we know that it has been identified as one of the key departments to supporting a company sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals. And the IT of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those co was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates, and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a, a tip a hat to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability in IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. I wanna dig in a little bit to here's ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our product. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science-based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as Pure Storage to make the biggest impact across our organization, across our customers organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time, >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage right in, in your entire IT portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability or cost, et cetera, and really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and IT left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy-in and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the I the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole, thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>AJ Singh joins me, the Chief Product Officer at Peer Storage. Aj, it's great to have you back on the program. >>Great to be back on, Lisa, good morning. >>Good morning. And sustainability is such an important topic to talk about. So we're gonna really unpack what PEER is doing, we're gonna get your viewpoints on what you're seeing and you're gonna leave the audience with some recommendations on how they can get started on their ESG journey. First question, we've been hearing a lot from pure AJ about the role that technology plays in organizations achieving sustainability goals. What's been the biggest environmental impact associated with, with customers achieving that given the massive volumes of data that keep being generated? >>Absolutely, Lisa, you can imagine that the data is only growing and exploding and, and, and, and there's a good reason for it. You know, data is the new currency. Some people call it the new oil. And the opportunity to go process this data gain insights is really helping customers drive an edge in the digital transformation. It's gonna make a difference between them being on the leaderboard a decade from now when the digital transformation kind of pans out versus, you know, being kind of somebody that, you know, quite missed the boat. So data is super critical and and obviously as part of that we see all these big benefits, but it has to be stored and, and, and that means it's gonna consume a lot of resources and, and the, and therefore data center usage has only accelerated, right? You can imagine the amount of data being generated, you know, recent study pointed to roughly by twenty twenty five, a hundred and seventy five zetabytes, which where each zettabyte is a billion terabytes. So just think of that size and scale of data. That's huge. And, and they also say that, you know, pretty soon, today, in fact in the developed world, every person is having an interaction with the data center literally every 18 seconds. So whether it's on Facebook or Twitter or you know, your email, people are constantly interacting with data. So you can imagine this data is only exploding. It has to be stored and it consumes a lot of energy. In fact, >>It, oh, go ahead. Sorry. >>No, I was saying in fact, you know, there's some studies have shown that data center usage literally consumes one to 2% of global energy consumption. So if there's one place we could really help climate change and, and all those aspects, if you can kind of really, you know, tamp down the data center, energy consumption, sorry, you were saying, >>I was just gonna say, it's, it's an incredibly important topic and the, the, the stats on data that you provided and also I, I like how you talked about, you know, every 18 seconds we're interacting with a data center, whether we know it or not, we think about the long term implications, the fact that data is growing massively. As you shared with the stats that you mentioned. If we think about though the responsibility that companies have, every company in today's world needs to be a data company, right? And we consumers expect it. We expect that you are gonna deliver these relevant, personalized experiences whether we're doing a transaction in our personal lives or in business. But what is the, what requirements do technology companies have to really start billing down their carbon footprints? >>No, absolutely. If you can think about it, just to kind of finish up the data story a little bit, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went up and said, sorry, we can't have any more data centers here. We just don't have the power to supply them. That was big in the news and you know, all the hyperscale that was crashing the head. I know they've come around that and figured out a way around it, but it's getting there. Some, some organizations and and areas jurisdictions are saying pretty much no data center the law, you know, we're, we just can't do it. And so as you said, so companies like Pure, I mean, our view is that it has an opportunity here to really do our bit for climate change and be able to, you know, drive a sustainable environment. >>And, and at Pure we believe that, you know, today's data success really ultimately hinges on energy efficiency, you know, so to to really be energy efficient means you are gonna be successful long term with data. Because if you think of classic data infrastructures, the legacy infrastructures, you know, we've got disk infrastructures, hybrid infrastructures, flash infrastructures, low end systems, medium end systems, high end systems. So a lot of silos, you know, a lot of inefficiency across the silos. Cause the data doesn't get used across that. In fact, you know, today a lot of data centers are not really built with kind of the efficiency and environmental mindset. So there's a big opportunity there. >>So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. Would love to get your your thoughts, what steps is it implementing to help Pures customers become more sustainable? >>No, absolutely. So essentially we are all inherently motivated, like pure and, and, and, and everybody else to solve problems for customers and really forward the status quo, right? You know, innovation, you know, that's what we are all about. And while we are doing that, the challenge is to how do you make technology and the data we feed into it faster, smarter, scalable obviously, but more importantly sustainable. And you can do all of that, but if you miss the sustainability bit, you're kind of missing the boat. And I also feel from an ethical perspective, that's really important for us. Not only you do all the other things, but also kind of make it sustainable. In fact, today 80% of the companies, the companies are realizing this, 80% today are in fact report out on sustainability, which is great. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've been impacted by some climate change event, you know, where it's a fire in the place they had to evacuate or floods or storms or hurricanes, you, you name it, right? >>So mitigating the carbon impact can in fact today be a competitive advantage for companies because that's where the puck is going and everybody's, you know, it's skating, wanting to skate towards the, and it's good, it's good business too to be sustainable and, and, and meet these, you know, customer requirements. In fact, the the recent survey that we released today is saying that more and more organizations are kickstarting, their sustainability initiatives and many take are aiming to make a significant progress against that over the next decade. So that's, that's really, you know, part of the big, the really, so our view is that that IT infrastructure, you know, can really make a big push towards greener it and not just kind of greenwash it, but actually, you know, you know, make things more greener and, and, and really take the, the lead in, in esg. And so it's important that organizations can reach alignment with their IT teams and challenge their IT teams to continue to lead, you know, for the organization, the sustainability aspects. >>I'm curious, aj, when you're in customer conversations, are you seeing that it's really the C-suite plus it coming together and, and how does peer help facilitate that? To your point, it needs to be able to deliver this, but it's, it's a board level objective these days. >>Absolutely. We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the energy crisis that, you know, that's, that's, you know, unleashed. We definitely see it's becoming a bigger and bigger board level objective for, for a lot of companies. And we definitely see customers in starting to do that. So, so in particular, I do want to touch briefly on what steps we are taking as a company, you know, to to to make it sustainable. And obviously customers are doing all the things we talked about and, and we're also helping them become smarter with data. But the key difference is, you know, we have a big focus on efficiency, which is really optimizing performance per wat with unmatched storage density. So you can reduce the footprint and dramatically lower the power required. And and how efficient is that? You know, compared to other old flash systems, we tend to be one fifth, we tend to take one fifth the power compared to other flash systems and substantially lower compared to spinning this. >>So you can imagine, you know, cutting your, if data center consumption is a 2% of global consumption, roughly 40% of that tends to be storage cause of all the spinning disc. So you add about, you know, 0.8% to global consumption and if you can cut that by four fifths, you know, you can already start to make an impact. So, so we feel we can do that. And also we're quite a bit more denser, 10 times more denser. So imagine one fifth the power, one 10th the density, but then we take it a step further because okay, you've got the storage system in the data center, but what about the end of life aspect? What about the waste and reclamation? So we also have something called non-disruptive upgrades. We, using our AI technology in pure one, we can start to sense when a particular part is going to fail and just before it goes to failure, we actually replace it in a non-disruptive fashion. So customer's data is not impacted and then we recycle that so you get a full end to end life cycle, you know, from all the way from the time you deploy much lower power, much lower density, but then also at the back end, you know, reduction in e-waste and those kind of things. >>That's a great point you, that you bring up in terms of the reclamation process. It sounds like Pure does that on its own, the customer doesn't have to be involved in that. >>That's right. And we do that, it's a part of our evergreen, you know, service that we offer. A lot of customers sign up for that service and in fact they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, and then we actually recycle that part, >>The power of ai. Love that. What are some of the, the things that companies can do if they're, if they're early in this journey on sustainability, what are some of the specific steps companies can take to get started and maybe accelerate that journey as it's becoming climate change and things are becoming just more and more of a, of a daily topic on the news? >>No, absolutely. There's a lot of things companies can do. In fact, the four four item that we're gonna highlight, the first one is, you know, they can just start by doing a materiality assessment and a materiality assessment essentially engages all the stakeholders to find out which specific issues are important for the business, right? So you identify your key priorities that intersect with what the stakeholders want, you know, your different groups from sales, customers, partners, you know, different departments in the organization. And for example, for us, when we conducted our materiality assessment, for us, our product we felt was the biggest area of focus that could contribute a lot towards, you know, making an impact in, in, in from a sustainability standpoint. That's number one. I think number two companies can also think about taking an Azure service approach. The beauty of the Azure service approach is that you are buying a, your customer, they're buying outcomes with SLAs and, and when you are starting to buy outcomes with SLAs, you can start small and then grow as you consume more. >>So that way you don't have systems sitting idle waiting for you to consume more, right? And that's the beauty of the as service approach. And so for example, for us, you know, we have something called Evergreen one, which is our as service offer, where essentially customers are able to only use and have systems turned onto as much as they're consuming. So, so that reduces the waste associated with underutilized systems, right? That's number two. Number three is also you can optimize your supply chains end to end, right? Basically by making sure you're moving, recycling, packaging and eliminating waste in that thing so you can recycle it back to your suppliers. And you can also choose a sustainable supplier network that following sort of good practices, you know, you know, across the globe and such supply chains that are responsive and diverse can really help you. Also, the big business benefit benefited. >>You can also handle surges and demand, for example, for us during the pandemic with this global supply chain shortages, you know, whereas most of our competitors, you know, lead times went to 40, 50 weeks, our lead times went from three to six weeks cuz you know, we had this sustainable, you know, supply chain. And so all of these things, you know, the three things important, but the fourth thing I say more cultural and, and the cultural thing is how do you actually begin to have sustainability become a core part of your ethos at the company, you know, across all the departments, you know, and we've at Pure, definitely it's big for us, you know, you know, around sustainability starting with a product design, but all of the areas as well, if you follow those four items, they'll do the great place to start. >>That's great advice, great recommendations. You talk about the, the, the supply chain, sustainable supply chain optimization. We've been having a lot of conversations with businesses and vendors alike about that and how important it is. You bring up a great point too on supplier diversity, if we could have a whole conversation on that. Yes. But I'm also glad that you brought up culture that's huge to, for organizations to adopt an ESG strategy and really drive sustainability in their business. It has to become, to your point, part of their ethos. Yes. It's challenging. Cultural change management is challenging. Although I think with climate change and the things that are so public, it's, it's more on, on the top mindset folks. But it's a great point that the organization really as a whole needs to embrace the sustainability mindset so that it as a, as an organization lives and breathes that. Yes. And last question for you is advice. So you, you outlined the Four Steps organizations can take. I look how you made that quite simple. What advice would you give organizations who are on that journey to adopting those, those actions, as you said, as they look to really build and deploy and execute an ESG strategy? >>No, absolutely. And so obviously, you know, the advice is gonna come from, you know, a company like Pure, you know, our background kind of being a supplier of products. And so, you know, our advice is for companies that have products, usually they tend to be the biggest generator, the products that you sell to your, your customers, especially if they've got hardware components in it. But, you know, the biggest generator of e-waste and, and and, and, and, and kind of from a sustainability standpoint. So it's really important to have an intentional design approach towards your products with sustainability in mind. So it's not something that's, that you can handle at the very back end. You design it front in the product and so that sustainable design becomes very intentional. So for us, for example, doing these non-disruptive upgrades had to be designed up front so that, you know, a, you know, one of our repair person could go into a customer shop and be able to pull out a card and put in a new card without any change in the customer system. >>That non-receptive approach, it has to be designed into the hardware software systems to be able to pull that on. And that intentional design enables you to recover pieces just when they're about to fail and then putting them through a recovery, you know, waste recovery process. So that, that's kind of the one thing I would say that philosophy, again, it comes down to if that is, you know, seeping into the culture, into your core ethos, you will start to do, you know, you know, that type of work. So, so I mean it's important thing, you know, look, this year, you know, with the spike in energy prices, you know, you know, gas prices going up, it's super important that all of us, you know, do our bit in there and start to drive products that are fundamentally sustainable, not just at the initial, you know, install point, but from an end to end full life cycle standpoint. >>Absolutely. And I love that you brought up intention that is everything that peers doing is with, with such thought and intention and really for organizations and any industry to become more sustainable, to develop an ESG strategy. To your point, it all needs to start with intention. And of course that that cultural adoption, aj, it's been so great to have you on the program talking about what PEER is doing to help organizations really navigate that path to sustainable it. We appreciate your insights on your time. >>Thank you, Lisa. Pleasure being on board >>At Pure Storage. The opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pures Evergreen storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, pures implemented a series of product packaging redesigns, promoting recycle and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80% today, more than 97% of Pure Array purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>We're back talking about the path to sustainable it and now we're gonna get the perspective from Mattia Valerio, who is with Elec Informatica and IT services firm and the beautiful Lombardi region of Italy north of Milano. Mattia, welcome to the Cube. Thanks so much for coming on. >>Thank you very much, Dave. Thank you. >>All right, before we jump in, tell us a little bit more about Elec Informatica. What's your focus, talk about your unique value add to customers. >>Yeah, so basically Alma Informatica is middle company from the north part of Italy and is managed service provider in the IT area. Okay. So the, the main focus area of Al Meca is reach digital transformation innovation to our clients with focus on infrastructure services, workplace services, and also cybersecurity services. Okay. And we try to follow the path of our clients to the digital transformation and the innovation through technology and sustainability. >>Yeah. Obviously very hot topics right now. Sustainability, environmental impact, they're growing areas of focus among leaders across all industries. A particularly acute right now in, in Europe with the, you know, the energy challenges you've talked about things like sustainable business. What does that mean? What does that term Yeah. You know, speak to and, and what can others learn from it? >>Yeah. At at, at our approach to sustainability is grounded in science and, and values and also in customer territory, but also employee centered. I mean, we conduct regular assessments to understand the most significant environment and social issues for our business with, with the goal of prioritizing what we do for a sustainability future. Our service delivery methodology, employee care relationship with the local supplier and local area and institution are a major factor for us to, to build a such a responsibility strategy. Specifically during the past year, we have been particularly focused on define sustainability governance in the company based on stakeholder engagement, defining material issues, establishing quantitative indicators to monitor and setting medium to long-term goals. >>Okay, so you have a lot of data. You can go into a customer, you can do an assessment, you can set a baseline, and then you have other data by which you can compare that and, and understand what's achievable. So what's your vision for sustainable business? You know, that strategy, you know, how has it affected your business in terms of the evolution? Cuz this wasn't, hasn't always been as hot a topic as it is today. And and is it a competitive advantage for you? >>Yeah, yeah. For, for, for all intense and proposed sustainability is a competitive advantage for elec. I mean, it's so, because at the time of profound transformation in the work, in the world of work, CSR issues make a company more attractive when searching for new talent to enter in the workforce of our company. In addition, efforts to ensure people's proper work life balance are a strong retention factor. And regarding our business proposition, ELEX attempts is to meet high standard of sustainability and reliability. Our green data center, you said is a prime example of this approach as at the same time, is there a conditioning activity that is done to give a second life to technology devices that come from back from rental? I mean, our customer inquiries with respect to sustainability are increasingly frequent and in depth and which is why we monitor our performance and invest in certification such as EcoVadis or ISO 14,001. Okay, >>Got it. So in a previous life I actually did some work with, with, with power companies and there were two big factors in it that affected the power consumption. Obviously virtualization was a big one, if you could consolidate servers, you know, that was huge. But the other was the advent of flash storage and that was, we used to actually go in with the, the engineers and the power company put in alligator clips to measure of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. So you, I wanna talk about your, your experience with Pure Storage. You use Flash Array and the Evergreen architecture. Can you talk about what your experience there, why did you make that decision to select Pure Storage? How does that help you meet sustainability and operational requirements? Do those benefits scale as your customers grow? What's your experience been? >>Yeah, it was basically an easy and easy answer to our, to our business needs. Okay. Because you said before that in Elec we, we manage a lot of data, okay? And in the past we, we, we see it, we see that the constraints of managing so many, many data was very, very difficult to manage in terms of power consumption or simply for the, the space of storing the data. And when, when Pure came to us and share our products, their vision to the data management journey for Element Informatica, it was very easy to choose pure why with values and numbers. We, we create a business case and we said that we, we see that our power consumption usage was much less, more than 90% of previous technology that we used in the past. Okay. And so of course you have to manage a grade oil deploy of flash technology storage, but it was a good target. >>So we have tried to monitoring the adoption of flash technology and monitor monitoring also the power consumption and the efficiency that the pure technology bring to our, to our IT systems and of course the IT systems of our clients. And so this is one, the first part, the first good part of our trip with, with Pure. And after that we approach also the sustainability in long term of choosing pure technology storage. You mentioned the Evergreen models of Pure, and of course this was, again, challenge for us because it allows, it allow us to extend the life cycle management of our data centers, but also the, IT allows us to improve the facility of the facilities of using technology from our technical side. Okay. So we are much more efficient than in the past with the choose of Pure storage technologies. Okay. Of course, this easy users, easy usage mode, let me say it, allow us to bring this value to our, to all our clients that put their data in our data centers. >>So you talked about how you've seen a 90% improvement relative to previous technologies. I always, I haven't put you in the spot. Yeah, because I, I, I was on Pure's website and I saw in their ESG report some com, you know, it was a comparison with a generic competitor presuming that competitor was not, you know, a 2010 spinning disc system. But, but, so I'm curious as to the results that you're seeing with Pure in terms of footprint and power usage. You, you're referencing some of that. We heard some metrics from Nicole and AJ earlier in the program. Do you think, again, I'm gonna put you in the spot, do you think that Pure's architecture and the way they've applied, whether it's machine intelligence or the Evergreen model, et cetera, is more competitive than other platforms that you've seen? >>Yeah, of course. Is more competitor improve competitive because basically it allows to service provider to do much more efficient value proposition and offer services that are more, that brings more values to, to the customers. Okay. So the customer is always at the center of a proposition of a service provider and trying to adopt the methodology and also the, the value that pure as inside by design in the technology is, is for us very, very, very important and very, very strategic because, because with like a glass, we can, our self transfer try to transfer the values of pure, pure technologies to our service provider client. >>Okay. Matta, let's wrap and talk about sort of near term 2023 and then longer term it looks like sustainability is a topic that's here to stay. Unlike when we were putting alligator clips on storage arrays, trying to help customers get rebates that just didn't have legs. It was too complicated. Now it's a, a topic that everybody's measuring. What's next for elec in its sustainability journey? What advice would you might have? Sustainability leaders that wanna make a meaningful impact on the environment, but also on the bottom line. >>Okay, so sustainability is fortunately a widely spread concept. And our role in, in this great game is to define a strategy, align with the common and fundamentals goals for the future of planet and capable of expressing our inclination and the, and the particularities and accessibility goals in the near future. I, I say, I can say that are will be basically free one define sustainability plan. Okay? It's fundamentals to define a sustainability plan. Then it's very important to monitor the its emissions and we will calculate our carbon footprint. Okay? And least button list produces certifiable and comprehensive sustainability report with respect to the demands of customers, suppliers, and also partners. Okay. So I can say that this three target will be our direction in the, in the future. Okay. >>Yeah. So I mean, pretty straightforward. Make a plan. You gotta monitor and measure, you can't improve what you can't measure. So you gonna set a baseline, you're gonna report on that. Yep. You're gonna analyze the data and you're gonna make continuous improvement. >>Yep. >>Matea, thanks so much for joining us today in sharing your perspectives from the, the northern part of Italy. Really appreciate it. >>Yeah, thank you for having aboard. Thank you very >>Much. It was really our pleasure. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources that could be valuable in your sustainability journey. Keep it right there. >>Sustainability is becoming increasingly important and is hitting more RFPs than ever before as a critical decision point for customers. Environmental benefits are not the only impetus. Rather bottom line cost savings are proving that sustainability actually means better business. You can make a strong business case around sustainability and you should, many more organizations are setting mid and long-term goals for sustainability and putting forth published metrics for shareholders and customers. Whereas early green IT initiatives at the beginning of this century, were met with skepticism and somewhat disappointing results. Today, vendor r and d is driving innovation in system design, semiconductor advancements, automation in machine intelligence that's really beginning to show tangible results. Thankfully. Now remember, all these videos are available on demand@thecube.net. So check them out at your convenience and don't forget to go to silicon angle.com for all the enterprise tech news of the day. You also want to check out pure storage.com. >>There are a ton of resources there. As an aside, pure is the only company I can recall to allow you to access resources like a Gartner Magic Quadrant without forcing you to fill out a lead gen form. So thank you for that. Pure storage, I love that. There's no squeeze page on that. No friction. It's kind of on brand there for pure well done. But to the topic today, sustainability, there's some really good information on the site around esg, Pure's Environmental, social and Governance mission. So there's more in there than just sustainability. You'll see some transparent statistics on things like gender and ethnic diversity, and of course you'll see that Pure has some work to do there. But kudos for publishing those stats transparently and setting goals so we can track your progress. And there's plenty on the sustainability topic as well, including some competitive benchmarks, which are interesting to look at and may give you some other things to think about. We hope you've enjoyed the path to Sustainable it made possible by Pure Storage produced with the Cube, your leader in enterprise and emerging tech, tech coverage.

(upbeat music) >> Hello, brilliant humans and welcome back to theCUBE. We're live from Detroit, Michigan. My name is Savannah Peterson. Joined here with John Furrier, John, so exciting, day three. >> Day three, cranking along, doing great, final day of KubeCon, it wraps up. This next segment's going to be great. It's about WebAssembly, the hottest trend here, at KubeCon that nobody knows about cause they just got some funding and it's got some great traction. Multiple players in here. People are really interested in this and they're really discovering it. They're digging into it. So, we're going to hear from one of the founders of the company that's involved. So, it'll be great. >> Yeah, I think we're right at the tip of the iceberg really. We started off the show with Scott from Docker talking about this, but we have a thought leader in this space. Please welcome Matt Butcher the CEO and co-founder of Fermyon Thank you for being here. Welcome. >> Yeah, thanks so much for having me. Favorite thing to talk about is WebAssembly after that is coffee but WebAssembly first. >> Hey, it's the morning. We can talk about both those on the show. (all chuckles) >> It might get confusing, but I'm willing to try. >> If you can use coffee as a metaphor to teach everyone about WebAssembly throughout the rest of the show. >> All right. That would be awesome. >> All right I'll keep that in mind. >> So when we were talking before we got on here I thought it was really fun because I think the hype is just starting in the WebAssembly space. Very excited about it. Where do you think we're at, set the stage? >> Honestly, we were really excited to come here and see that kind of first wave of hype. We came here expecting to have to answer the question you know, what is WebAssembly and why is anybody looking at it in the cloud space, and instead people have been coming up to us and saying, you know this WebAssembly thing, we're hearing about it. What are the problems it's solving? >> Savannah: Yeah. >> We're really excited to hear about it. So, people literally have been stopping us in restaurants and walking down the street, hey, "You're at KubeCon, you're the WebAssembly people. Tell us more about what's going on." >> You're like awesome celeb. I love this. >> Yeah, and I, >> This is great >> You know the, the description I used was I expected to come here shouting into the void. Hey, you know anybody, somebody, let me tell you about WebAssembly. Instead it's been people coming to us and saying "We've heard about it. Get us excited about it," and I think that's a great place to be. >> You know, one of the things that's exciting too is that this kind of big trend with this whole extraction layer conversation, multicloud, it reminds me of the old app server days where, you know there was a separation between the back end and front end, and then we're kind of seeing that now with this WebAssembly Wasm trend where the developers just want to have the apps run everywhere and the coding to kind of fall in, take a minute to explain what this is, why it's important, why are people jazzed about there's other companies like Cosmonic is in there. There's a lot of open source movement behind it. You guys are out there, >> Savannah: Docker. >> 20 million in fresh funding. Why is this important? What is it and why is it relevant right now? Why are people talking about it? >> I mean, we can't... There is no penasia in the tech world much for the good of all of us, right? To keep us employed. But WebAssembly seems to be that technology that just sort of arose at the right time to solve a number of problems that were really feeling intractable not very long ago. You know, at the core of what is WebAssembly? Well it's a binary format, right? But there's, you know, built on the same, strain of development that Java was built on in the 90's and then the .net run time. But with a couple of little fundamental changes that are what have made it compelling today. So when we think about the cloud world, we think about, okay well security's a big deal to us. Virtual machines are a way for us to run other people's untrusted operating systems on our hardware. Containers come along, they're a... The virtual machine is really the heavyweight class. This is the big thing. The workhorse of the cloud. Then along come Containers, they're a little slimmer. They're kind of the middleweight class. They provide us this great way to sort of package up just the application, not the entire operating system just the application and the bits we care about and then be able to execute those in a trusted environment. Well you know, serverless was the buzzword a few years ago. But one thing that serverless really identified for us is that we didn't actually have the kind of cloud side architecture that was the compute layer that was going to be able to fulfill the promise of serverless. >> Yeah. >> And you know, at that time I was at Microsoft we got to see behind the curtain and see how Azure operates and see the frustration with going, okay how do we get this faster? How do we get this startup time down from seconds to hundreds of milliseconds, WebAssembly comes along and we're able to execute these things in sub one millisecond, which means there is almost no cost to starting up one of these. >> Sub one millisecond. I just want to let everyone rest on that for a second. We've talked a lot about velocity and scale on the show. I mean everyone here is trying to do things faster >> Yep >> Obviously, but that is a real linchpin that makes a very big difference when we're talking about deploying things. Yeah. >> Yeah, and I mean when you think about the ecological and the cost impact of what we're building with the cloud. When we leave a bunch of things running in idle we're consuming electricity if nothing else. The electricity bill keeps going up and we're paying for it via cloud service charges. If you can start something in sub one millisecond then there's no reason you have to leave it running when nobody's using it. >> Savannah: Doesn't need to be in the background. >> That's right. >> So the lightweight is awesome. So, this new class comes up. So, like Java was a great metaphor there. This is kind of like that for the modern era of apps. >> Yeah. >> Where is this going to apply most, do you think? Where's it going to impact most? >> Well, you know, I think there are really four big categories. I think there's the kind of thing I was just talking about I think serverless and edge computing and kind of the server class of problem space. I think IOT is going to benefit, Amazon, Disney Plus, >> Savannah: Yes, edge. >> And PBS, sorry BBC, they all use WebAssembly for the players because they need to run the same player on thousands of different devices. >> I didn't even think about that use case. What a good example. >> It's a brilliant way to apply it. IOT is a hard space period and to be able to have that kind of layer of abstraction. So, that's another good use case >> Savannah: Yeah. >> And then I think this kind of plugin model is another one. You see it was Envoy proxy using this as a way to extend the core features. And I think that one's going to be very, very promising as well. I'm forgetting one, but you know. (all chuckles) I think you end up with these kind of discreet compartments where you can easily fit WebAssembly in here and it's solving a problem that we didn't have the technology that was really adequately solving it before. >> No, I love that. One of the things I thought was interesting we were all at dinner, we were together on Tuesday. I was chatting with Paris who runs Deliveroo at Apple and I can't say I've heard this about too many tools but when we were talking about WebAssembly she said "This is good for everybody" And, it's really nice when technologies come along that will raise the water level across the board. And I love that you're leading this. Speaking of you just announced a huge series aid, 20 million dollars just a few days ago. What does that mean for you and the team? >> I mean there's a little bit of economic uncertainty and it's always nice, >> Savannah: Just a little bit. >> Little bit. >> Savannah: It's come up on the show a little bit this week >> Just smidge. and it's nice to know that we're at a critical time developing this kind of infrastructure layer developing this kind of developer experience where they can go from, you know, blinking cursor to deployed application in two minutes or less. It would be a tragedy if that got forestalled merely because you can't achieve the velocity you need to carry it out. So, what's very exciting about being able to raise around like that at this critical time is that gives us the ability to grow strategically, be able to continue releasing products, building a community around WebAssembly as a whole and of course around our products at Fermyon is a little smaller circle in the bigger circle, and that's why we are so excited about having closed around, that's the perfect one to extend a runway like that. >> Well I'm super excited by this because one I love the concept. I think it's very relevant, like how you progress heavyweight, middleweight, maybe this is lightweight class. >> I know, I'm here for the analogy. No, it's great, its great. >> Maybe it's a lightweight class. >> And we're slimming, which not many of us can say in these times so that's awesome. >> Maybe it's more like the tractor trailer, the van, now you got the sports car. >> Matt: Yeah, I can go.. >> Now you're getting Detroit on us. >> I was trying for a coffee, when I just couldn't figure it out. (all chuckles) >> So, you got 20 million. I noticed the investors amplify very good technical VC and early stage firm. >> Amazing, yeah. >> Insight, they do early stage, big early stage like this. Also they're on the board of Docker. Docker was intent to put a tool out there. There's other competition out there. Cosmonic is out there. They're funded. So you got VC funded companies like yourselves and Cosmonic and others. What's that mean? Different tool chains, is it going to create fragmentation? Is there a common mission? How do you look at the competition as you get into the market >> When you see an ecosystem form. So, here we are at KubeCon, the cloud native ecosystem at this point I like to think of them as like concentric rings. You have the kind of core and then networking and storage and you build these rings out and the farther out you get then the easier it is to begin talking about competition and differentiation. But, when you're looking at that core piece everybody's got to be in there together working on the same stuff, because we want interoperability, we want standards based solutions. We want common ways of building things. More than anything, we want the developers and operators and users who come into the ecosystem to be able to like instantly feel like, okay I don't have to learn. Like you said, you know, 50 different tools for 50 different companies. "I see how this works", and they're doing this and they're doing this. >> Are you guys all contributing into the same open source? >> Yep, yeah, so... >> All the funding happens. >> Both CNCF and the ByteCode Alliance are organizations that are really kind of pushing forward that core technology. You know, you mentioned Cosmonic, Microsoft, SOSA, Red Hat, VMware, they're all in here too. All contributing and again, with all of us knowing this is that nascent stage where we got to execute it. >> How? >> Do it together. >> How are you guys differentiating? Because you know, open source is a great thing. Rising Tide floats all boats. This is a hot area. Is there a differentiation discussion or is it more let's see how it goes, kind of thing? >> Well for us, we came into it knowing very specifically what the problem was we wanted to solve. We wanted this serverless architecture that executed in sub one millisecond to solve, to really create a new wave of microservices. >> KubeCon loves performance. They want to run their stuff on the fastest platform possible. >> Yeah, and it shouldn't be a roadblock, you know, yeah. >> And you look at someone like SingleStore who's a database company and they're in it because they want to be able to run web assemblies close to the data. Instead of doing a sequel select and pulling it way out here and munging it and then pushing it back in. They move the code in there and it's executing in there. So everybody's kind of finding a neat little niche. You know, Cosmonic has really gone more for an enterprise play where they're able to provide a lot of high level security guarantees. Whereas we've been more interested in saying, "Hey, this your first foray into WebAssembly and you're interested in serverless we'll get you going in like a couple of minutes". >> I want to ask you because we had Scott Johnston on earlier opening keynote so we kind of chatted one-on-one and I went off form cause I really wanted to talk to him because Docker is one of the most important companies since their pivot, when they did their little reset after the first Docker kind of then they sold the enterprise off to Mirantis they've been doing really, really well. What's your relationship to Docker? He was very bullish with you guys. Insights, joint investor. Is there a relationship? You guys talk, what's going on there? >> I mean, I'm going to have to admit a little bit of hero worship on my part. I think Scott is brilliant. I just do, and having come from the Kubernetes world the Fermyon team, we've always kind of kept an eye on Docker communicated with a lot of them. We've known Justin Cormack for years. Chris Cornett. (indistinct) I mean yeah, and so it has been a very natural >> Probably have been accused of every Docker Con and we've did the last three years on the virtual side with them. So, we know them really well. >> You've always got your finger on the pulse for them. >> Do you have a relationship besides a formal relationship or is it more of pass shoot score together in the industry? >> Yeah. No, I think it is kind of the multi-level one. You come in knowing people. You've worked together before and you like working with each other and then it sort of naturally extends onto saying, "Hey, what can we do together?" And also how do we start building this ecosystem around us with Docker? They've done an excellent job of articulating why WebAssembly is a complimentary technology with Containers. Which is something I believe very wholeheartedly. You need all three of the heavyweight, middleweight, lightweight. You can't do all the with just one, and to have someone like that sort of with a voice profoundly be able to express, look we're going to start integrating it to show you how it works this way and prevent this sort of like needless drama where people are going, oh Dockers dead, now everything's WebAssembly, and that's been a great.. >> This fight that's been going on. I mean, Docker, Kubernetes, WebAssembly, Containers. >> Yeah. >> We've seen on the show and we both know this hybrid is the future. We're all going to be using a variety of different tools to achieve our goals and I think that you are obviously one of them. I'm curious because just as we were going on you mentioned that you have a PhD in philosophy. (Matt chuckles) >> Matt: Yeah. >> Which is a wild card. You're actually our second PhD in philosophy working in a very technical role on the show this week, which is kind of cool. So, how does that translate into the culture at Fermyon? What's it like on the team? >> Well, you know, a philosophy degree if nothing else teaches you to think in systems and both human systems and formal systems. So that helps and when you approach the process of building a company, you need to be thinking both in terms of how are we organizing this? How are we organizing the product? How do we organize the team? We have really learned that culture is a major deal and culture philosophy, >> Savannah: Why I'm bringing it up. >> We like that, you know, we've been very forward. We have our chip values, curiosity, humility inclusivity and passion, and those are kind of the four things that we feel like that each of us every day should strive to be exhibiting these kinds of things. Curiosity, because you can't push the envelope if you don't ask the hard questions. Humility, because you know, it's easy to get cocky and talk about things as if you knew all the answers. We know we don't and that means we can learn from Docker and Microsoft >> Savannah: That's why you're curious. >> And the person who stops by the booth that we've never met before and says, "hey" and inclusivity, of course, building a community if you don't execute on that well you can't build a good community. The diversity of the community is what makes it stronger than a singular.. >> You have to come in and be cohesive with the community. >> Matt: Yeah. >> The app focus is a really, I think, relevant right now. The timing of this is right online. I think Scott had a good answer I thought on the relationship and how he sees it. I think it's going to be a nice extension to not a extension that way, but like. >> It probably will be as well. >> Almost a pun there John, almost a pun. >> There actually might be an extension, but evolution what we're going to get to which I think is going to be pure application server, like. >> Yep, yep. Like performance for new class of developer. Then now the question comes up and we've been watching developer productivity. That is a big theme and our belief is that if you take digital transformation to its conclusion IT and developers aren't a department serving the business they are the business. That means the developer workflows will have to be radically rebuilt to handle the velocity and new tech for just coding. I call it architectural list. >> I like that. I might steal that. >> It's a pun, but it's also brings up the provocative question. You shouldn't have to need an architecture to code. I mean, Java was great for that reason in many ways. So, if that happens if the developers are running the business that means more apps. The apps is the business. You got to have tool chains and productivity. You can't have fragmentation. Some people are saying WebAssembly might, fork tool chains, might challenge the developer productivity. what's your answer to that? How would you address that objection? >> I mean the threat of forking is always lurking in the corner in open source. In a way it's probably a positive threat because it keeps us honest it keeps us wanting to be inclusive again and keep people involved. Honestly though, I'm not particularly worried about it. I know that the W-3 as a standards body, of course, one of the most respected standards bodies on the planet. They do html, they do cascading style sheets. WebAssembly is in that camp and those of us in the core are really very interested in saying, you know, come on in, let's build something that's going to be where the core is solid and you know what you got and then you can go into the resurgence of the application server. I mean, I wholeheartedly agree with you on that, and we can only get there if we say, all right, here are the common paradigms that we're all going to agree to use, now let's go build stuff. >> And as we've been saying, developers are setting, I think are going to set the standards and they're going to vote with their code and their feet, if you will. >> Savannah: A hundred percent. >> They will decide if you're not aligning with what they want to do. okay. On how they want to self-serve and or work, you'll figure that out. >> Yep, yep. >> You'll get instant feedback. >> Yeah. >> Well, you know, again, I tell you a huge fan of Docker. One of the things that Docker understood at the very outset, is that they had an infrastructure tool and developers were the way to get adoption, and if you look at how fast they got adoption versus many, many other technologies that are profoundly impacted. >> Savannah: Wild. >> Yeah. >> Savannah: It's a cool story. >> It's because they got the developers to go, "This is amazing, hey infrastructure folks, here's an infrastructure tool that we like" and the infrastructure folks are used to code being tossed over the wall are going, "Are you for real?" I mean, and that was a brilliant way to do it and I think that what.. >> John: Yeah, yeah. >> We want to replay in the WebAssembly world is making it developer friendly and you know the kind of infrastructure that we can actually operate. >> Well congratulations to the entire community. We're huge fans of the concept. I kind of see where it's going with connect the dots. You guys getting a lot of buzz. I have to ask you, my final question is the hype is beyond all recognition at this point. People are super pumped and enthusiastic about it and people are looking at it maybe some challenging it, but that's all good things. How do you get to the next level where people are confident that this is actually going to go the next step? Hype to confidence. We've seen great hype. Envoy was hyped up big time before it came in, then it became great. That was one of my favorite examples. Hype is okay, but now you got to put some meat on the bone. The sizzle on the stake so to speak. So what's going to be the stake for you guys as you see this going forward? What's the need? >> Yeah, you know, I talk about our first guiding story was, you know, blinking cursor to deployed application in two minutes. That's what you need to win developers initially. So, what's the next story after that? It's got to be, Fermyon can run real world applications that solve real world problems. That's where hype often fails. If you can build something that's neat but nobody's quite sure what to do with it, to use it, maybe somebody will discover a good use. But, if you take that gambling asset, >> Savannah: It's that ending answer that makes the difference. >> Yeah, yeah. So we say, all right, what are developers trying to build with our platform and then relentlessly focus on making that easier and solving the real world problem that way. That's the crucial thing that's going to drive us out of that sort of early hype stage into a well adopted technology and I talk from Fermyon point of view but really that's for all of us in the WebAssembly. >> John: Absolutely. >> Very well stated Matt, just to wrap us up when we're interviewing you here on theCUBE next year, what do you hope to be able to say then that you can't say today? >> All this stuff about coffee we didn't cover today, but also.. (all chuckles) >> Savannah: Here for the coffee show. Only analogies, that's a great analogy. >> I want to walk here and say, you know last time we talked about being able to achieve density in servers that was, you know, 10 times Kubernetes. Next year I want to say no, we're actually thousands of times beyond Kubernetes that we're lowering people's electricity bill by making these servers more efficient and the developers love it. >> That your commitment to the environment is something I want to do an entirely different show on. We learned that 7-8% of all the world's powers actually used on data centers through the show this week which is jarring quite frankly. >> Yeah, yeah. Tragic would be a better way of saying that. >> Yeah, I'm holding back so that we don't go over time here quite frankly. But anyways, Matt Butcher thank you so much for being here with us. >> Thank you so much for having me it was pleasure.. >> You are worth the hype you are getting. I am grateful to have you as our WebAssembly thought leader. In addition to Scott today from Docker earlier in the show. John Furrier, thanks for being my co-host and thank all of you for tuning into theCUBE here, live from Detroit. I'm Savannah Peterson and we'll be back with more soon. (ambient music)

(bright upbeat music) >> Welcome back to Detroit guys and girls. Lisa Martin here with John Furrier. We've been on the floor at KubeCon + CloudNativeCon North America for about two days now. We've been breaking news, we would have a great conversations, John. We love talking with CUBE alumni whose companies are just taking off. And we get to do that next again. >> Well, this next segment's awesome. We have former CUBE host, Brian Gracely, here who's an executive in this company. And then the entrepreneur who we're going to talk with. She was on theCUBE when it just started now they're extremely successful. It's going to be a great conversation. >> It is, Idit Levine is here, the founder and CEO of solo.io. And as John mentioned, Brian Gracely. You know Brian. He's the VP of Product Marketing and Product Strategy now at solo.io. Guys, welcome to theCUBE, great to have you here. >> Thanks for having us. >> Idit: Thank so much for having us. >> Talk about what's going on. This is a rocket ship that you're riding. I was looking at your webpage, you have some amazing customers. T-Mobile, BMW, Amex, for a marketing guy it must be like, this is just- >> Brian: Yeah, you can't beat it. >> Kid in a candy store. >> Brian: Can't beat it. >> You can't beat it. >> For giant companies like that, giant brands, global, to trust a company of our size it's trust, it's great engineering, it's trust, it's fantastic. >> Idit, talk about the fast trajectory of this company and how you've been able to garner trust with such mass organizations in such a short time period. >> Yes, I think that mainly is just being the best. Honestly, that's the best approach I can say. The team that we build, honestly, and this is a great example of one of them, right? And we're basically getting the best people in the industry. So that's helpful a lot. We are very, very active on the open source community. So basically it building it, anyway, and by doing this they see us everywhere. They see our success. You're starting with a few customers, they're extremely successful and then you're just creating this amazing partnership with them. So we have a very, very unique way we're working with them. >> So hard work, good code. >> Yes. >> Smart people, experience. >> That's all you need. >> It's simple, why doesn't everyone do it? >> It's really easy. (all laughing) >> All good, congratulations. It's been fun to watch you guys grow. Brian, great to see you kicking butt in this great company. I got to ask about the landscape because I love the ServiceMeshCon you guys had on a co-located event on day zero here as part of that program, pretty packed house. >> Brian: Yep. >> A lot of great feedback. This whole ServiceMesh and where it fits in. You got Kubernetes. What's the update? Because everything's kind of coming together- >> Brian: Right. >> It's like jello in the refrigerator it kind of comes together at the same time. Where are we? >> I think the easiest way to think about it is, and it kind of mirrors this event perfectly. So the last four or five years, all about Kubernetes, built Kubernetes. So every one of our customers are the ones who have said, look, for the last two or three years, we've been building Kubernetes, we've had a certain amount of success with it, they're building applications faster, they're deploying and then that success leads to new challenges, right? So we sort of call that first Kubernetes part sort of CloudNative 1.0, this and this show is really CloudNative 2.0. What happens after Kubernetes service mesh? Is that what happens after Kubernetes? And for us, Istio now being part of the CNCF, huge, standardized, people are excited about it. And then we think we are the best at doing Istio from a service mesh perspective. So it's kind of perfect, perfect equation. >> Well, I'll turn it on, listen to your great Cloud cast podcast, plug there for you. You always say what is it and what isn't it? >> Brian: Yeah. >> What is your product and what isn't it? >> Yeah, so our product is, from a purely product perspective it's service mesh and API gateway. We integrate them in a way that nobody else does. So we make it easier to deploy, easier to manage, easier to secure. I mean, those two things ultimately are, if it's an internal API or it's an external API, we secure it, we route it, we can observe it. So if anybody's, you're building modern applications, you need this stuff in order to be able to go to market, deploy at scale all those sort of things. >> Idit, talk about some of your customer conversations. What are the big barriers that they've had, or the challenges, that solo.io comes in and just wipes off the table? >> Yeah, so I think that a lot of them, as Brian described it, very, rarely they had a success with Kubernetes, maybe a few clusters, but then they basically started to on-ramp more application on those clusters. They need more cluster maybe they want multi-class, multi-cloud. And they mainly wanted to enable the team, right? This is why we all here, right? What we wanted to eventually is to take a piece of the infrastructure and delegate it to our customers which is basically the application team. So I think that that's where they started to see the problem because it's one thing to take some open source project and deploy it very little bit but the scale, it's all about the scale. How do you enable all those millions of developers basically working on your platform? How do you scale multi-cloud? What's going on if one of them is down, how do you fill over? So that's exactly the problem that they have >> Lisa: Which is critical for- >> As bad as COVID was as a global thing, it was an amazing enabler for us because so many companies had to say... If you're a retail company, your front door was closed, but you still wanted to do business. So you had to figure out, how do I do mobile? How do I be agile? If you were a company that was dealing with like used cars your number of hits were through the roof because regular cars weren't available. So we have all these examples of companies who literally overnight, COVID was their digital transformation enabler. >> Lisa: Yes. Yes. >> And the scale that they had to deal with, the agility they had to deal with, and we sort of fit perfectly in that. They re-looked at what's our infrastructure look like? What's our security look like? We just happened to be right place in the right time. >> And they had skillset issues- >> Skillsets. >> Yeah. >> And the remote work- >> Right, right. >> Combined with- >> Exactly. >> Modern upgrade gun-to-the-head, almost, kind of mentality. >> And we're really an interesting company. Most of the interactions we do with customers is through Slack, obviously it was remote. We would probably be a great Slack case study in terms of how to do business because our customers engage with us, with engineers all over the world, they look like one team. But we can get them up and running in a POC, in a demo, get them through their things really, really fast. It's almost like going to the public cloud, but at whatever complexity they want. >> John: Nice workflow. >> So a lot of momentum for you guys silver linings during COVID, which is awesome we do hear a lot of those stories of positive things, the acceleration of digital transformation, and how much, as consumers, we've all benefited from that. Do you have one example, Brian, as the VP of product marketing, of a customer that you really think in the last two years just is solo.io's value proposition on a platter? >> I'll give you one that I think everybody can understand. So most people, at least in the United States, you've heard of Chick-fil-A, retail, everybody likes the chicken. 2,600 stores in the US, they all shut down and their business model, it's good food but great personal customer experience. That customer experience went away literally overnight. So they went from barely anybody using the mobile application, and hence APIs in the backend, half their business now goes through that to the point where, A, they shifted their business, they shifted their customer experience, and they physically rebuilt 2,600 stores. They have two drive-throughs now that instead of one, because now they have an entire one dedicated to that mobile experience. So something like that happening overnight, you could never do the ROI for it, but it's changed who they are. >> Lisa: Absolutely transformative. >> So, things like that, that's an example I think everybody can kind of relate to. Stuff like that happened. >> Yeah. >> And I think that's also what's special is, honestly, you're probably using a product every day. You just don't know that, right? When you're swiping your credit card or when you are ordering food, or when you using your phone, honestly the amount of customer they were having, the space, it's like so, every industry- >> John: How many customers do you have? >> I think close to 200 right now. >> Brian: Yeah. >> Yeah. >> How many employees, can you gimme some stats? Funding, employees? What's the latest statistics? >> We recently found a year ago $135 million for a billion dollar valuation. >> Nice. >> So we are a unicorn. I think when you took it we were around like 50 ish people. Right now we probably around 180, and we are growing, we probably be 200 really, really quick. And I think that what's really, really special as I said the interaction that we're doing with our customers, we're basically extending their team. So for each customer is basically a Slack channel. And then there is a lot of people, we are totally global. So we have people in APAC, in Australia, New Zealand, in Singapore we have in AMEA, in UK and in Spain and Paris, and other places, and of course all over US. >> So your use case on how to run a startup, scale up, during the pandemic, complete clean sheet of paper. >> Idit: We had to. >> And what happens, you got Slack channels as your customer service collaboration slash productivity. What else did you guys do differently that you could point to that's, I would call, a modern technique for an entrepreneurial scale? >> So I think that there's a few things that we are doing different. So first of all, in Solo, honestly, there is a few things that differentiated from, in my opinion, most of the companies here. Number one is look, you see this, this is a lot, a lot of new technology and one of the things that the customer is nervous the most is choosing the wrong one because we saw what happened, right? I don't know the orchestration world, right? >> John: So choosing and also integrating multiple things at the same time. >> Idit: Exactly. >> It's hard. >> And this is, I think, where Solo is expeditious coming to place. So I mean we have one team that is dedicated like open source contribution and working with all the open source community and I think we're really good at picking the right product and basically we're usually right, which is great. So if you're looking at Kubernetes, we went there for the beginning. If you're looking at something like service mesh Istio, we were all envoy proxy and out of process. So I think that by choosing these things, and now Cilium is something that we're also focusing on. I think that by using the right technology, first of all you know that it's very expensive to migrate from one to the other if you get it wrong. So I think that's one thing that is always really good at. But then once we actually getting those portal we basically very good at going and leading those community. So we are basically bringing the customers to the community itself. So we are leading this by being in the TOC members, right? The Technical Oversight Committee. And we are leading by actually contributing a lot. So if the customer needs something immediately, we will patch it for him and walk upstream. So that's kind of like the second thing. And the third one is innovation. And that's really important to us. So we pushing the boundaries. Ambient, that we announced a month ago with Google- >> And STO, the book that's out. >> Yes, the Ambient, it's basically a modern STO which is the future of SDL. We worked on it with Google and their NDA and we were listed last month. This is exactly an example of us basically saying we can do it better. We learn from our customers, which is huge. And now we know that we can do better. So this is the third thing, and the last one is the partnership. I mean honestly we are the extension team of the customer. We are there on Slack if they need something. Honestly, there is a reason why our renewal rate is 98.9 and our net extension is 135%. I mean customers are very, very happy. >> You deploy it, you make it right. >> Idit: Exactly, exactly. >> The other thing we did, and again this was during COVID, we didn't want to be a shell-for company. We didn't want to drop stuff off and you didn't know what to do with it. We trained nearly 10,000 people. We have something called Solo Academy, which is free, online workshops, they run all the time, people can come and get hands on training. So we're building an army of people that are those specialists that have that skill set. So we don't have to walk into shops and go like, well okay, I hope six months from now you guys can figure this stuff out. They're like, they've been doing that. >> And if their friends sees their friend, sees their friend. >> The other thing, and I got to figure out as a marketing person how to do this, we have more than a few handfuls of people that they've got promoted, they got promoted, they got promoted. We keep seeing people who deploy our technologies, who, because of this stuff they're doing- >> John: That's a good sign. They're doing it at at scale, >> John: That promoter score. >> They keep getting promoted. >> Yeah, that's amazing. >> That's a powerful sort of side benefit. >> Absolutely, that's a great thing to have for marketing. Last question before we ran out of time. You and I, Idit, were talking before we went live, your sessions here are overflowing. What's your overall sentiment of KubeCon 2022 and what feedback have you gotten from all the customers bursting at the seam to come talk to you guys? >> I think first of all, there was the pre-event which we had and it was a lot of fun. We talked to a lot of customer, most of them is 500, global successful company. So I think that people definitely... I will say that much. We definitely have the market feed, people interested in this. Brian described very well what we see here which is people try to figure out the CloudNative 2.0. So that's number one. The second thing is that there is a consolidation, which I like, I mean STO becoming right now a CNCF project I think it's a huge, huge thing for all the community. I mean, we're talking about all the big tweak cloud, we partner with them. I mean I think this is a big sign of we agree which I think is extremely important in this community. >> Congratulations on all your success. >> Thank you so much. >> And where can customers go to get their hands on this, solo.io? >> Solo.io? Yeah, absolutely. >> Awesome guys, this has been great. Congratulations on the momentum. >> Thank you. >> The rocket ship that you're riding. We know you got to get to the airport we're going to let you go. But we appreciate your insights and your time so much, thank you. >> Thank you so much. >> Thanks guys, we appreciate it. >> A pleasure. >> Thanks. >> For our guests and John Furrier, This is Lisa Martin live in Detroit, had to think about that for a second, at KubeCon 2022 CloudNativeCon. We'll be right back with our final guests of the day and then the show wraps, so stick around. (gentle music)

[Music] the cyber security landscape has changed dramatically over the past 24 to 36 months rapid cloud migration has created a new layer of security defense sure but that doesn't mean csos can relax in many respects it further complicates or at least changes the cso's scope of responsibilities in particular the threat surface has expanded and that creates more seams and csos have to make sure their teams pick up where the hyperscaler clouds leave off application developers have become a critical execution point for cyber assurance shift left is the kind of new buzz phrase for devs but organizations still have to shield right meaning the operational teams must continue to partner with secops to make sure infrastructure is resilient so it's no wonder that an etr's latest survey of nearly 1500 cios and it buyers that business technology executives cite security as their number one priority well ahead of other critical technology initiatives including collaboration software cloud computing and analytics rounding out the top four but budgets are under pressure and csos have to prioritize it's not like they have an open checkbook they have to contend with other key initiatives like those just mentioned to secure the funding and what about zero trust can you go out and buy zero trust or is it a framework a mindset in a series of best practices applied to create a security consciousness throughout the organization can you implement zero trust in other words if a machine or human is not explicitly allowed access then access is denied can you implement that policy without constricting organizational agility the question is what's the most practical way to apply that premise and what role does infrastructure play as the enforcer how does automation play in the equation the fact is that today's approach to cyber resilient type resilience can't be an either or it has to be an and conversation meaning you have to ensure data protection while at the same time advancing the mission of the organization with as little friction as possible and don't even talk to me about the edge that's really going to keep you up at night hello and welcome to the special cube presentation a blueprint for trusted infrastructure made possible by dell technologies in this program we explore the critical role that trusted infrastructure plays in cyber security strategies how organizations should think about the infrastructure side of the cyber security equation and how dell specifically approaches securing infrastructure for your business we'll dig into what it means to transform and evolve toward a modern security infrastructure that's both trusted and agile first up are pete gear and steve kenniston they're both senior cyber security consultants at dell technologies and they're going to talk about the company's philosophy and approach to trusted infrastructure and then we're going to speak to paris our godaddy who's a senior consultant for storage at dell technologies to understand where and how storage plays in this trusted infrastructure world and then finally rob emsley who heads product marketing for data protection and cyber security he's going to take a deeper dive with rob into data protection and explain how it has become a critical component of a comprehensive cyber security strategy okay let's get started pete gear steve kenniston welcome to the cube thanks for coming into the marlboro studios today great to be here dave thanks dave good to see you great to see you guys pete start by talking about the security landscape you heard my little rap up front what are you seeing i thought you wrapped it up really well and you touched on all the key points right technology is ubiquitous today it's everywhere it's no longer confined to a monolithic data center it lives at the edge it lives in front of us it lives in our pockets and smartphones along with that is data and as you said organizations are managing sometimes 10 to 20 times the amount of data that they were just five years ago and along with that cyber crime has become a very profitable uh enterprise in fact it's been more than 10 years since uh the nsa chief actually called cybercrime the biggest transfer of wealth in history that was 10 years ago and we've seen nothing but accelerating cybercrime and really sophistication of how those attacks are are perpetrated and so the new security landscape is really more of an evolution we're finally seeing security catch up with all of the technology adoption all the build out the work from home and work from anywhere that we've seen over the last couple of years we're finally seeing organizations and really it goes beyond the i.t directors it's a board level discussion today security's become a board level discussion so yeah i think that's true as well it's like it used to be the security was okay the sec ops team you're responsible for security now you've got the developers are involved the business lines are involved it's part of onboarding for most companies you know steve this concept of zero trust it was kind of a buzzword before the pandemic and i feel like i've often said it's now become a a mandate but it's it's it's still fuzzy to a lot of people how do you guys think about zero trust what does it mean to you how does it fit yeah i thought again i thought your opening was fantastic in this whole lead into to what is zero trust it had been a buzzword for a long time and now ever since the federal government came out with their implementation or or desire to drive zero trust a lot more people are taking a lot more seriously because i don't think they've seen the government do this but ultimately let's see ultimately it's just like you said right if you don't have trust to those particular devices applications or data you can't get at it the question is and and you phrase it perfectly can you implement that as well as allow the business to be as agile as it needs to be in order to be competitive because we're seeing with your whole notion around devops and the ability to kind of build make deploy build make deploy right they still need that functionality but it also needs to be trusted it needs to be secure and things can't get away from you yeah so it's interesting we attended every uh reinforce since 2019 and the narrative there is hey everything in this in the cloud is great you know and this narrative around oh security is a big problem is you know doesn't help the industry the fact is that the big hyperscalers they're not strapped for talent but csos are they don't have the the capabilities to really apply all these best practices they're they're playing whack-a-mole so they look to companies like yours to take their your r d and bake it into security products and solutions so what are the critical aspects of the so-called dell trusted infrastructure that we should be thinking about yeah well dell trusted infrastructure for us is a way for us to describe uh the the work that we do through design development and even delivery of our it system so dell trusted infrastructure includes our storage it includes our servers our networking our data protection our hyper-converged everything that infrastructure always has been it's just that today customers consume that infrastructure at the edge as a service in a multi-cloud environment i mean i view the cloud as really a way for organizations to become more agile and to become more flexible and also to control costs i don't think organizations move to the cloud or move to a multi-cloud environment to enhance security so i don't see cloud computing as a panacea for security i see it as another attack surface and another uh aspect in front that organizations and and security organizations and departments have to manage it's part of their infrastructure today whether it's in their data center in a cloud or at the edge i mean i think it's a huge point because a lot of people think oh the data's in the cloud i'm good it's like steve we've talked about oh why do i have to back up my data it's in the cloud well you might have to recover it someday so i don't know if you have anything to add to that or any additional thoughts on it no i mean i think i think like what pete was saying when it comes to when it comes to all these new vectors for attack surfaces you know people did choose the cloud in order to be more agile more flexible and all that did was open up to the csos who need to pay attention to now okay where can i possibly be attacked i need to be thinking about is that secure and part of the part of that is dell now also understands and thinks about as we're building solutions is it is it a trusted development life cycle so we have our own trusted development life cycle how many times in the past did you used to hear about vendors saying you got to patch your software because of this we think about what changes to our software and what implementations and what enhancements we deliver can actually cause from a security perspective and make sure we don't give up or or have security become a whole just in order to implement a feature we got to think about those things yeah and as pete alluded to our secure supply chain so all the way through knowing what you're going to get when you actually receive it is going to be secure and not be tampered with becomes vitally important and pete and i were talking earlier when you have tens of thousands of devices that need to be delivered whether it be storage or laptops or pcs or or whatever it is you want to be tr you want to know that that that those devices are can be trusted okay guys maybe pete you could talk about the how dell thinks about it's its framework and its philosophy of cyber security and then specifically what dell's advantages are relative to the competition yeah definitely dave thank you so i we've talked a lot about dell as a technology provider but one thing dell also is is a partner in this larger ecosystem we realize that security whether it's a zero trust paradigm or any other kind of security environment is an ecosystem with a lot of different vendors so we look at three areas uh one is protecting data in systems we know that it starts with and ends with data that helps organizations combat threats across their entire infrastructure and what it means is dell's embedding security features consistently across our portfolios of storage servers networking the second is enhancing cyber resiliency over the last decade a lot of the funding and spending has been in protecting or trying to prevent cyber threats not necessarily in responding to and recovering from threats right we call that resiliency organizations need to build resiliency across their organization so not only can they withstand a threat but they can respond recover and continue with their operations and the third is overcoming security complexity security is hard it's more difficult because of the the things we've talked about about distributed data distributed technology and and attack surfaces everywhere and so we're enabling organizations to scale confidently to continue their business but know that all all the i.t decisions that they're making um have these intrinsic security features and are built and delivered in a consistent security so those are kind of the three pillars maybe we could end on what you guys see as the key differentiators uh that people should know about that that dell brings to the table maybe each of you could take take a shot at that yeah i i think first of all from from a holistic portfolio perspective right the secure supply chain and the secure development life cycle permeate through everything dell does when building things so we build things with security in mind all the way from as pete mentioned from from creation to delivery we want to make sure you have that that secure device or or asset that permeates everything from servers networking storage data protection through hyper converge through everything that to me is really a key asset because that means you can you understand when you receive something it's a trusted piece of your infrastructure i think the other core component to think about and pete mentioned as dell being a partner for um making sure you can deliver these things is that even though those are that's part of our framework these pillars are our framework of how we want to deliver security it's also important to understand that we are partners and that you don't need to rip and replace but as you start to put in new components you can be you can be assured that the components that you're replacing as you're evolving as you're growing as you're moving to the cloud as you're moving to more on-prem type services or whatever that your environment is secure i think those are two key things got it okay pete bring us home yeah i think one of one of the big advantages of dell uh is our scope and our scale right we're a large technology vendor that's been around for decades and we develop and sell almost every piece of technology we also know that organizations are might make different decisions and so we have a large services organization with a lot of experienced services people that can help customers along their security journey depending on uh whatever type of infrastructure or solutions that they're looking at the other thing we do is make it very easy to consume our technology whether that's traditional on-premise in a multi-cloud environment uh or as a service and so the best of breed technology can be consumed in any variety of fashion and know that you're getting that consistent secure infrastructure that dell provides well and dell's forgot the probably top supply chain not only in the tech business but probably any business and so you can actually take take your dog food and then and allow other your champagne sorry allow other people to you know share share best practices with your with your customers all right guys thanks so much for coming thank you appreciate it okay keep it right there after this short break we'll be back to drill into the storage domain you're watching a blueprint for trusted infrastructure on the cube the leader in enterprise and emerging tech coverage be right back you

okay we're back digging into trusted infrastructure with paris are good at he's a senior consultant for product marketing and storage at dell technologies pastor welcome to the cube good to see you great to be with you dave yeah coming from hyderabad awesome so i really appreciate you uh coming on the program let's start with talking about your point of view on what cyber security resilience means to to dell generally but storage specifically yeah so for something like storage you know we are talking about the data layer name and if you look at cyber security it's all about securing your data applications and infrastructure it has been a very mature field at the network and application layers and there are a lot of great technologies right from you know enabling zero trust uh advanced authentications uh identity management systems and so on and and in fact you know with the advent of you know the the use of artificial intelligence and machine learning really these detection tools for cyber securities have really evolved in the network and application spaces so for storage what it means is how can you bring them to the data layer right how can you bring you know the principles of zero trust to the data layer uh how can you leverage artificial intelligence and machine learning to look at you know access patterns and make intelligent decisions about maybe an indicator of a compromise and identify them ahead of time just like you know how it's happening and other of of applications and when it comes to cyber resilience it's it's basically a strategy which assumes that a threat is imminent and it's a good assumption with the severity and the frequency of the attacks that are happening and the question is how do we fortify the infrastructure in this rich infrastructure to withstand those attacks and have a plan a response plan where we can recover the data and make sure the business continuity is not affected so that's uh really cyber security and cyber resiliency at storage layer and of course there are technologies like you know network isolation um immutability and all these principles need to be applied at the storage level as well let me have a follow up on that if i may the intelligence that you talked about that ai and machine learning is that do you do you build that into the infrastructure or is that sort of a separate software module that that points at various you know infrastructure components how does that work both dave right at the data storage level we have come up with various data characteristics depending on the nature of data we developed a lot of signals to see what could be a good indicator of a compromise um and there are also additional applications like cloud iq is the best example which is like an infrastructure wide health monitoring system for dell infrastructure and now we have elevated that to include cyber security as well so these signals are being gathered at cloud iq level and other applications as well so that we can make those decisions about compromise and we can either cascade that intelligence and alert stream upstream for uh security teams um so that they can take actions in platforms like sign systems xtr systems and so on but when it comes to which layer the intelligence is it has to be at every layer where it makes sense where we have the information to make a decision and being closest to the data we have we are basically monitoring you know the various parallels data access who is accessing um are they crossing across any geo fencing is there any mass deletion that is happening or a mass encryption that is happening and we are able to uh detect uh those uh patterns and flag them as indicators of compromise and in allowing automated response manual control and so on for i.t teams yeah thank you for that explanation so at dell technologies world we were there in may it was one of the first you know live shows that that we did in the spring certainly one of the largest and i interviewed shannon champion and my huge takeaway from the storage side was the degree to which you guys uh emphasized security uh within the operating systems i mean really i mean power max more than half i think of the features were security related but also the rest of the portfolio so can you talk about the the security aspects of the dell storage portfolio specifically yeah yeah so when it comes to data security and broadly data availability right in the context of cyber resiliency um dell storage uh this you know these elements have been at the core of our um a core strength for the portfolio and a source of differentiation for the storage portfolio you know with almost decades of collective experience of building highly resilient architectures for mission critical data something like power max system which is the most secure storage platform for high-end enterprises um and now with the increased focus on cyber security we are extending those core technologies of high availability and adding modern detection systems modern data isolation techniques to offer a comprehensive solution to the customer so that they don't have to piece together multiple things to ensure data security or data resiliency but a well-designed and well-architected solution by design is uh delivered to them to ensure cyber protection at the data layer got it um you know we were talking earlier to steve kenniston and pete gear about this notion of dell trusted infrastructure how does storage fit into that as a component of that sort of overall you know theme yeah and you know and let me say this if you could adjust because a lot of people might be skeptical that i can actually have security and at the same time not constrict my organizational agility that's old you know not an or it's an and how do you actually do that if you could address both of those that would be great definitely so for dell trusted infrastructure cyber resiliency is a key component of that and just as i mentioned you know uh air gap isolation it really started with you know power protect cyber recovery you know that was the solution more than three years ago we launched and that was first in the industry which paved way to you know kind of data isolation being a core element of data management and you know for data infrastructure and since then we have implemented these technologies within different storage platforms as well so the customers have the flexibility depending on their data landscape they can approach they can do the right data isolation architecture right either natively from the storage platform or consolidate things into the backup platform and isolate from there and and the other key thing we focus in trusted infrastructure delta dell trusted infrastructure is you know the goal of simplifying security for the customers so one good example here is uh you know risk being able to respond to these cyber threats or indicators of compromise is one thing but an i.t security team may not be looking at the dashboard of the storage systems constantly right storage administration admins may be looking at it so how can we build this intelligence and provide this upstream platforms so that they have a single pane of glass to understand security landscape across applications across networks firewalls as well as storage infrastructure and and compute infrastructure so that's one of the key ways where how we are helping simplify the um kind of the ability to uh respond ability to detect and respond these threads uh in real time for security teams and you mentioned you know about zero trust and how it's a balance of you know not uh kind of restricting users or put heavy burden on you know multi-factor authentication and so on and this really starts with you know what we are doing is provide all the tools you know when it comes to advanced authentication uh supporting external identity management systems multi-factor authentication encryption all these things are intrinsically built into these platforms now the question is the customers are actually one of the key steps is to identify uh what are the most critical parts of their business or what are the applications uh that the most critical business operations depend on and similarly identify uh mission critical data where part of your response plan where it cannot be compromised where you need to have a way to recover once you do this identification then the level of security can be really determined uh by uh by the security teams by the infrastructure teams and you know another you know intelligence that gives a lot of flexibility for for even developers to do this is today we have apis um that so you can not only track these alerts at the data infrastructure level but you can use our apis to take concrete actions like blocking a certain user or increasing the level of authentication based on the threat level that has been perceived at the application layer or at the network layer so there is a lot of flexibility that is built into this by design so that depending on the criticality of the data criticality of the application number of users affected these decisions have to be made from time to time and it's as you mentioned it's it's a balance right and sometimes you know if if an organization had a recent attack you know the level of awareness is very high uh against cyber attacks so for a time you know these these settings may be a bit difficult to deal with but then it's a decision that has to be made by security teams as well got it so you're surfacing what may be hidden kpis that are being buried inside for instance the storage system through apis upstream into a dashboard so that somebody you know dig into the storage tunnel extract that data and then somehow you know populate that dashboard you're saying you're automating that that that workflow that's a great example and you may have others but is that the correct understanding absolutely and it's a two-way integration let's say a detector an attack has been detected at a completely different layer right in the application layer or at a firewall we can respond to those as well so it's a two-way integration we can cascade things up as well as uh respond to threats that have been detected elsewhere uh through the api that's great all right api for power skill is the best example for that uh excellent so thank you appreciate that give us the last word put a bow on this and and bring this segment home please absolutely so a dell uh storage portfolio um using advanced data isolation um with air gap having machine learning based algorithms to detect uh indicators of compromise and having ripple mechanisms um with granular snapshots being able to recover data and restore applications to maintain business continuity is what we deliver to customers uh and these are areas where a lot of innovation is happening a lot of product focus as well as you know if you look at the professional services all the way from engineering to professional services the way we build these systems the very we configure and architect these systems cyber security and protection is a key focus uh for all these activities and dell.com securities is where you can learn a lot about these initiatives that's great thank you you know at the recent uh reinforce uh event in in boston we heard a lot uh from aws about you know detent and response and devops and machine learning and some really cool stuff we heard a little bit about ransomware but i'm glad you brought up air gaps because we heard virtually nothing in the keynotes about air gaps that's an example of where you know this the cso has to pick up from where the cloud leaves off but as i was in front and so number one and number two we didn't hear a ton about how the cloud is making the life of the cso simpler and that's really my takeaway is is in part anyway your job and companies like dell so paris i really appreciate the insights thank you for coming on thecube thank you very much dave it's always great to be in these uh conversations all right keep it right there we'll be right back with rob emsley to talk about data protection strategies and what's in the dell portfolio you're watching the cube [Music] you

the cyber security landscape has changed dramatically over the past 24 to 36 months rapid cloud migration has created a new layer of security defense sure but that doesn't mean csos can relax in many respects it further complicates or at least changes the ciso's scope of responsibilities in particular the threat surface has expanded and that creates more seams and cisos have to make sure their teams pick up where the hyperscaler clouds leave off application developers have become a critical execution point for cyber assurance shift left is the kind of new buzz phrase for devs but organizations still have to shield right meaning the operational teams must continue to partner with secops to make sure infrastructure is resilient so it's no wonder that in etr's latest survey of nearly 1500 cios and it buyers that business technology executives cite security as their number one priority well ahead of other critical technology initiatives including collaboration software cloud computing and analytics rounding out the top four but budgets are under pressure and csos have to prioritize it's not like they have an open checkbook they have to contend with other key initiatives like those just mentioned to secure the funding and what about zero trust can you go out and buy xero trust or is it a framework a mindset in a series of best practices applied to create a security consciousness throughout the organization can you implement zero trust in other words if a machine or human is not explicitly allowed access then access is denied can you implement that policy without constricting organizational agility the question is what's the most practical way to apply that premise and what role does infrastructure play as the enforcer how does automation play in the equation the fact is that today's approach to cyber resilient type resilience can't be an either or it has to be an and conversation meaning you have to ensure data protection while at the same time advancing the mission of the organization with as little friction as possible and don't even talk to me about the edge that's really going to keep you up at night hello and welcome to the special cube presentation a blueprint for trusted infrastructure made possible by dell technologies in this program we explore the critical role that trusted infrastructure plays in cyber security strategies how organizations should think about the infrastructure side of the cyber security equation and how dell specifically approaches securing infrastructure for your business we'll dig into what it means to transform and evolve toward a modern security infrastructure that's both trusted and agile first up are pete gear and steve kenniston they're both senior cyber security consultants at dell technologies and they're going to talk about the company's philosophy and approach to trusted infrastructure and then we're going to speak to paris arcadi who's a senior consultant for storage at dell technologies to understand where and how storage plays in this trusted infrastructure world and then finally rob emsley who heads product marketing for data protection and cyber security he's going to take a deeper dive with rob into data protection and explain how it has become a critical component of a comprehensive cyber security strategy okay let's get started pete gear steve kenniston welcome to the cube thanks for coming into the marlboro studios today great to be here dave thanks dave good to see you great to see you guys pete start by talking about the security landscape you heard my little rap up front what are you seeing i thought you wrapped it up really well and you touched on all the key points right technology is ubiquitous today it's everywhere it's no longer confined to a monolithic data center it lives at the edge it lives in front of us it lives in our pockets and smartphones along with that is data and as you said organizations are managing sometimes 10 to 20 times the amount of data that they were just five years ago and along with that cyber crime has become a very profitable enterprise in fact it's been more than 10 years since uh the nsa chief actually called cyber crime the biggest transfer of wealth in history that was 10 years ago and we've seen nothing but accelerating cyber crime and really sophistication of how those attacks are perpetrated and so the new security landscape is really more of an evolution we're finally seeing security catch up with all of the technology adoption all the build out the work from home and work from anywhere that we've seen over the last couple of years we're finally seeing organizations and really it goes beyond the i t directors it's a board level discussion today security's become a board level discussion yeah i think that's true as well it's like it used to be the security was okay the secops team you're responsible for security now you've got the developers are involved the business lines are involved it's part of onboarding for most companies you know steve this concept of zero trust it was kind of a buzzword before the pandemic and i feel like i've often said it's now become a mandate but it's it's it's still fuzzy to a lot of people how do you guys think about zero trust what does it mean to you how does it fit yeah i thought again i thought your opening was fantastic in in this whole lead into to what is zero trust it had been a buzzword for a long time and now ever since the federal government came out with their implementation or or desire to drive zero trust a lot more people are taking a lot more seriously because i don't think they've seen the government do this but ultimately let's see ultimately it's just like you said right if if you don't have trust to those particular devices uh applications or data you can't get at it the question is and and you phrase it perfectly can you implement that as well as allow the business to be as agile as it needs to be in order to be competitive because we're seeing with your whole notion around devops and the ability to kind of build make deploy build make deploy right they still need that functionality but it also needs to be trusted it needs to be secure and things can't get away from you yeah so it's interesting we attended every uh reinforce since 2019 and the narrative there is hey everything in this in the cloud is great you know and this narrative around oh security is a big problem is you know doesn't help the industry the fact is that the big hyperscalers they're not strapped for talent but csos are they don't have the the capabilities to really apply all these best practices they're they're playing whack-a-mole so they look to companies like yours to take their r your r d and bake it into security products and solutions so what are the critical aspects of the so-called dell trusted infrastructure that we should be thinking about yeah well dell trusted infrastructure for us is a way for us to describe uh the the work that we do through design development and even delivery of our it system so dell trusted infrastructure includes our storage it includes our servers our networking our data protection our hyper converged everything that infrastructure always has been it's just that today customers consume that infrastructure at the edge as a service in a multi-cloud environment i mean i view the cloud as really a way for organizations to become more agile and to become more flexible and also to control costs i don't think organizations move to the cloud or move to a multi-cloud environment to enhance security so i don't see cloud computing as a panacea for security i see it as another attack surface and another uh aspect in front that organizations and and security organizations and departments have to manage it's part of their infrastructure today whether it's in their data center in a cloud or at the edge i mean i think it's a huge point because a lot of people think oh data's in the cloud i'm good it's like steve we've talked about oh why do i have to back up my data it's in the cloud well you might have to recover it someday so i don't know if you have anything to add to that or any additional thoughts on it no i mean i think i think like what pete was saying when it comes to when it comes to all these new vectors for attack surfaces you know people did choose the cloud in order to be more agile more flexible and all that did was open up to the csos who need to pay attention to now okay where can i possibly be attacked i need to be thinking about is that secure and part of the part of that is dell now also understands and thinks about as we're building solutions is it is it a trusted development life cycle so we have our own trusted development life cycle how many times in the past did you used to hear about vendors saying you got to patch your software because of this we think about what changes to our software and what implementations and what enhancements we deliver can actually cause from a security perspective and make sure we don't give up or or have security become a whole just in order to implement a feature we got to think about those things yeah and as pete alluded to our secure supply chain so all the way through knowing what you're going to get when you actually receive it is going to be secure and not be tampered with becomes vitally important and pete and i were talking earlier when you have tens of thousands of devices that need to be delivered whether it be storage or laptops or pcs or or whatever it is you want to be you want to know that that that those devices are can be trusted okay guys maybe pete you could talk about the how dell thinks about it's its framework and its philosophy of cyber security and then specifically what dell's advantages are relative to the competition yeah definitely dave thank you so we've talked a lot about dell as a technology provider but one thing dell also is is a partner in this larger ecosystem we realize that security whether it's a zero trust paradigm or any other kind of security environment is an ecosystem uh with a lot of different vendors so we look at three areas one is protecting data in systems we know that it starts with and ends with data that helps organizations combat threats across their entire infrastructure and what it means is dell's embedding security features consistently across our portfolios of storage servers networking the second is enhancing cyber resiliency over the last decade a lot of the funding and spending has been in protecting or trying to prevent cyber threats not necessarily in responding to and recovering from threats right we call that resiliency organizations need to build resiliency across their organization so not only can they withstand a threat but they can respond recover and continue with their operations and the third is overcoming security complexity security is hard it's more difficult because of the things we've talked about about distributed data distributed technology and and attack surfaces everywhere and so we're enabling organizations to scale confidently to continue their business but know that all all the i.t decisions that they're making um have these intrinsic security features and are built and delivered in a consistent security so those are kind of the three pillars maybe we could end on what you guys see as the key differentiators that people should know about that that dell brings to the table maybe each of you could take take a shot at that yeah i think first of all from from a holistic portfolio perspective right the uh secure supply chain and the secure development life cycle permeate through everything dell does when building things so we build things with security in mind all the way from as pete mentioned from from creation to delivery we want to make sure you have that that secure device or or asset that permeates everything from servers networking storage data protection through hyper converge through everything that to me is really a key asset because that means you can you understand when you receive something it's a trusted piece of your infrastructure i think the other core component to think about and pete mentioned as dell being a partner for making sure you can deliver these things is that even though those are that's part of our framework these pillars are our framework of how we want to deliver security it's also important to understand that we are partners and that you don't need to rip and replace but as you start to put in new components you can be you can be assured that the components that you're replacing as you're evolving as you're growing as you're moving to the cloud as you're moving to a more on-prem type services or whatever that your environment is secure i think those are two key things got it okay pete bring us home yeah i think one of one of the big advantages of dell is our scope and our scale right we're a large technology vendor that's been around for decades and we develop and sell almost every piece of technology we also know that organizations are might make different decisions and so we have a large services organization with a lot of experienced services people that can help customers along their security journey depending on whatever type of infrastructure or solutions that they're looking at the other thing we do is make it very easy to consume our technology whether that's traditional on-premise in a multi-cloud environment uh or as a service and so the best of breed technology can be consumed in any variety of fashion and know that you're getting that consistent secure infrastructure that dell provides well and dell's forgot the probably top supply chain not only in the tech business but probably any business and so you can actually take take your dog food and then and allow other billionaire champagne sorry allow other people to you know share share best practices with your with your customers all right guys thanks so much for coming thank you appreciate it okay keep it right there after this short break we'll be back to drill into the storage domain you're watching a blueprint for trusted infrastructure on the cube the leader in enterprise and emerging tech coverage be right back concern over cyber attacks is now the norm for organizations of all sizes the impact of these attacks can be operationally crippling expensive and have long-term ramifications organizations have accepted the reality of not if but when from boardrooms to i.t departments and are now moving to increase their cyber security preparedness they know that security transformation is foundational to digital transformation and while no one can do it alone dell technologies can help you fortify with modern security modern security is built on three pillars protect your data and systems by modernizing your security approach with intrinsic features and hardware and processes from a provider with a holistic presence across the entire it ecosystem enhance your cyber resiliency by understanding your current level of resiliency for defending your data and preparing for business continuity and availability in the face of attacks overcome security complexity by simplifying and automating your security operations to enable scale insights and extend resources through service partnerships from advanced capabilities that intelligently scale a holistic presence throughout it and decades as a leading global technology provider we'll stop at nothing to help keep you secure okay we're back digging into trusted infrastructure with paris sarcadi he's a senior consultant for product marketing and storage at dell technologies parasaur welcome to the cube good to see you great to be with you dave yeah coming from hyderabad awesome so i really appreciate you uh coming on the program let's start with talking about your point of view on what cyber security resilience means to to dell generally but storage specifically yeah so for something like storage you know we are talking about the data layer name and if you look at cyber security it's all about securing your data applications and infrastructure it has been a very mature field at the network and application layers and there are a lot of great technologies right from you know enabling zero trust advanced authentications uh identity management systems and so on and and in fact you know with the advent of you know the the use of artificial intelligence and machine learning really these detection tools for cyber securities have really evolved in the network and the application spaces so for storage what it means is how can you bring them to the data layer right how can you bring you know the principles of zero trust to the data layer uh how can you leverage artificial intelligence and machine learning to look at you know access patterns and make intelligent decisions about maybe an indicator of a compromise and identify them ahead of time just like you know how it's happening and other ways of applications and when it comes to cyber resilience it's it's basically a strategy which assumes that a threat is imminent and it's a good assumption with the severity of the frequency of the attacks that are happening and the question is how do we fortify the infrastructure in the switch infrastructure to withstand those attacks and have a plan a response plan where we can recover the data and make sure the business continuity is not affected so that's uh really cyber security and cyber resiliency and storage layer and of course there are technologies like you know network isolation immutability and all these principles need to be applied at the storage level as well let me have a follow up on that if i may the intelligence that you talked about that ai and machine learning is that do you do you build that into the infrastructure or is that sort of a separate software module that that points at various you know infrastructure components how does that work both dave right at the data storage level um we have come with various data characteristics depending on the nature of data we developed a lot of signals to see what could be a good indicator of a compromise um and there are also additional applications like cloud iq is the best example which is like an infrastructure wide health monitoring system for dell infrastructure and now we have elevated that to include cyber security as well so these signals are being gathered at cloud iq level and other applications as well so that we can make those decisions about compromise and we can either cascade that intelligence and alert stream upstream for uh security teams um so that they can take actions in platforms like sign systems xtr systems and so on but when it comes to which layer the intelligence is it has to be at every layer where it makes sense where we have the information to make a decision and being closest to the data we have we are basically monitoring you know the various parallels data access who is accessing um are they crossing across any geo fencing uh is there any mass deletion that is happening or a mass encryption that is happening and we are able to uh detect uh those uh patterns and flag them as indicators of compromise and in allowing automated response manual control and so on for it teams yeah thank you for that explanation so at dell technologies world we were there in may it was one of the first you know live shows that that we did in the spring certainly one of the largest and i interviewed shannon champion and a huge takeaway from the storage side was the degree to which you guys emphasized security uh within the operating systems i mean really i mean powermax more than half i think of the features were security related but also the rest of the portfolio so can you talk about the the security aspects of the dell storage portfolio specifically yeah yeah so when it comes to data security and broadly data availability right in the context of cyber resiliency dell storage this you know these elements have been at the core of our um a core strength for the portfolio and the source of differentiation for the storage portfolio you know with almost decades of collective experience of building highly resilient architectures for mission critical data something like power max system which is the most secure storage platform for high-end enterprises and now with the increased focus on cyber security we are extending those core technologies of high availability and adding modern detection systems modern data isolation techniques to offer a comprehensive solution to the customer so that they don't have to piece together multiple things to ensure data security or data resiliency but a well-designed and well-architected solution by design is delivered to them to ensure cyber protection at the data layer got it um you know we were talking earlier to steve kenniston and pete gear about this notion of dell trusted infrastructure how does storage fit into that as a component of that sort of overall you know theme yeah and you know and let me say this if you could adjust because a lot of people might be skeptical that i can actually have security and at the same time not constrict my organizational agility that's old you know not an ore it's an end how do you actually do that if you could address both of those that would be great definitely so for dell trusted infrastructure cyber resiliency is a key component of that and just as i mentioned you know uh air gap isolation it really started with you know power protect cyber recovery you know that was the solution more than three years ago we launched and that was first in the industry which paved way to you know kind of data isolation being a core element of data management and uh for data infrastructure and since then we have implemented these technologies within different storage platforms as well so that customers have the flexibility depending on their data landscape they can approach they can do the right data isolation architecture right either natively from the storage platform or consolidate things into the backup platform and isolate from there and and the other key thing we focus in trusted infrastructure dell infra dell trusted infrastructure is you know the goal of simplifying security for the customers so one good example here is uh you know being able to respond to these cyber threats or indicators of compromise is one thing but an i.t security team may not be looking at the dashboard of the storage systems constantly right storage administration admins may be looking at it so how can we build this intelligence and provide this upstream platforms so that they have a single pane of glass to understand security landscape across applications across networks firewalls as well as storage infrastructure and in compute infrastructure so that's one of the key ways where how we are helping simplify the um kind of the ability to uh respond ability to detect and respond these threads uh in real time for security teams and you mentioned you know about zero trust and how it's a balance of you know not uh kind of restricting users or put heavy burden on you know multi-factor authentication and so on and this really starts with you know what we're doing is provide all the tools you know when it comes to advanced authentication uh supporting external identity management systems multi-factor authentication encryption all these things are intrinsically built into these platforms now the question is the customers are actually one of the key steps is to identify uh what are the most critical parts of their business or what are the applications uh that the most critical business operations depend on and similarly identify uh mission critical data where part of your response plan where it cannot be compromised where you need to have a way to recover once you do this identification then the level of security can be really determined uh by uh by the security teams by the infrastructure teams and you know another you know intelligence that gives a lot of flexibility uh for for even developers to do this is today we have apis um that so you can not only track these alerts at the data infrastructure level but you can use our apis to take concrete actions like blocking a certain user or increasing the level of authentication based on the threat level that has been perceived at the application layer or at the network layer so there is a lot of flexibility that is built into this by design so that depending on the criticality of the data criticality of the application number of users affected these decisions have to be made from time to time and it's as you mentioned it's it's a balance right and sometimes you know if if an organization had a recent attack you know the level of awareness is very high against cyber attacks so for a time you know these these settings may be a bit difficult to deal with but then it's a decision that has to be made by security teams as well got it so you're surfacing what may be hidden kpis that are being buried inside for instance the storage system through apis upstream into a dashboard so that somebody could you know dig into the storage tunnel extract that data and then somehow you know populate that dashboard you're saying you're automating that that that workflow that's a great example and you may have others but is that the correct understanding absolutely and it's a two-way integration let's say a detector an attack has been detected at a completely different layer right in the application layer or at a firewall we can respond to those as well so it's a two-way integration we can cascade things up as well as respond to threats that have been detected elsewhere um uh through the api that's great all right hey api for power skill is the best example for that uh excellent so thank you appreciate that give us the last word put a bow on this and and bring this segment home please absolutely so a dell storage portfolio um using advanced data isolation um with air gap having machine learning based algorithms to detect uh indicators of compromise and having rigor mechanisms with granular snapshots being able to recover data and restore applications to maintain business continuity is what we deliver to customers uh and these are areas where a lot of innovation is happening a lot of product focus as well as you know if you look at the professional services all the way from engineering to professional services the way we build these systems the way we we configure and architect these systems um cyber security and protection is a key focus uh for all these activities and dell.com securities is where you can learn a lot about these initiatives that's great thank you you know at the recent uh reinforce uh event in in boston we heard a lot uh from aws about you know detent and response and devops and machine learning and some really cool stuff we heard a little bit about ransomware but i'm glad you brought up air gaps because we heard virtually nothing in the keynotes about air gaps that's an example of where you know this the cso has to pick up from where the cloud leaves off but that was in front and so number one and number two we didn't hear a ton about how the cloud is making the life of the cso simpler and that's really my takeaway is is in part anyway your job and companies like dell so paris i really appreciate the insights thank you for coming on thecube thank you very much dave it's always great to be in these uh conversations all right keep it right there we'll be right back with rob emsley to talk about data protection strategies and what's in the dell portfolio you're watching thecube data is the currency of the global economy it has value to your organization and cyber criminals in the age of ransomware attacks companies need secure and resilient it infrastructure to safeguard their data from aggressive cyber attacks [Music] as part of the dell technologies infrastructure portfolio powerstor and powermax combine storage innovation with advanced security that adheres to stringent government regulations and corporate compliance requirements security starts with multi-factor authentication enabling only authorized admins to access your system using assigned roles tamper-proof audit logs track system usage and changes so it admins can identify suspicious activity and act with snapshot policies you can quickly automate the protection and recovery process for your data powermax secure snapshots cannot be deleted by any user prior to the retention time expiration dell technologies also make sure your data at rest stays safe with power store and powermax data encryption protects your flash drive media from unauthorized access if it's removed from the data center while adhering to stringent fips 140-2 security requirements cloud iq brings together predictive analytics anomaly detection and machine learning with proactive policy-based security assessments monitoring and alerting the result intelligent insights that help you maintain the security health status of your storage environment and if a security breach does occur power protect cyber recovery isolates critical data identifies suspicious activity and accelerates data recovery using the automated data copy feature unchangeable data is duplicated in a secure digital vault then an operational air gap isolates the vault from the production and backup environments [Music] architected with security in mind dell emc power store and powermax provides storage innovation so your data is always available and always secure wherever and whenever you need it [Music] welcome back to a blueprint for trusted infrastructure we're here with rob emsley who's the director of product marketing for data protection and cyber security rob good to see a new role yeah good to be back dave good to see you yeah it's been a while since we chatted last and you know one of the changes in in my world is that i've expanded my responsibilities beyond data protection marketing to also focus on uh cyber security marketing specifically for our infrastructure solutions group so certainly that's you know something that really has driven us to you know to come and have this conversation with you today so data protection obviously has become an increasingly important component of the cyber security space i i don't think necessarily of you know traditional backup and recovery as security it's to me it's an adjacency i know some companies have said oh yeah now we're a security company they're kind of chasing the valuation for sure bubble um dell's interesting because you you have you know data protection in the form of backup and recovery and data management but you also have security you know direct security capability so you're sort of bringing those two worlds together and it sounds like your responsibility is to to connect those those dots is that right absolutely yeah i mean i think that uh the reality is is that security is a a multi-layer discipline um i think the the days of thinking that it's one uh or another um technology that you can use or process that you can use to make your organization secure uh are long gone i mean certainly um you actually correct if you think about the backup and recovery space i mean people have been doing that for years you know certainly backup and recovery is all about the recovery it's all about getting yourself back up and running when bad things happen and one of the realities unfortunately today is that one of the worst things that can happen is cyber attacks you know ransomware malware are all things that are top of mind for all organizations today and that's why you see a lot of technology and a lot of innovation going into the backup and recovery space because if you have a copy a good copy of your data then that is really the the first place you go to recover from a cyber attack and that's why it's so important the reality is is that unfortunately the cyber criminals keep on getting smarter i don't know how it happens but one of the things that is happening is that the days of them just going after your production data are no longer the only challenge that you have they go after your your backup data as well so over the last half a decade dell technologies with its backup and recovery portfolio has introduced the concept of isolated cyber recovery vaults and that is really the you know we've had many conversations about that over the years um and that's really a big tenant of what we do in the data protection portfolio so this idea of of cyber security resilience that definition is evolving what does it mean to you yeah i think the the analyst team over at gartner they wrote a very insightful paper called you will be hacked embrace the breach and the whole basis of this analysis is so much money has been spent on prevention is that what's out of balance is the amount of budget that companies have spent on cyber resilience and cyber resilience is based upon the premise that you will be hacked you have to embrace that fact and be ready and prepared to bring yourself back into business you know and that's really where cyber resiliency is very very different than cyber security and prevention you know and i think that balance of get your security disciplines well-funded get your defenses as good as you can get them but make sure that if the inevitable happens and you find yourself compromised that you have a great recovery plan and certainly a great recovery plan is really the basis of any good solid data protection backup and recovery uh philosophy so if i had to do a swot analysis we don't have to do the wot but let's focus on the s um what would you say are dell's strengths in this you know cyber security space as it relates to data protection um one is we've been doing it a long time you know we talk a lot about dell's data protection being proven and modern you know certainly the experience that we've had over literally three decades of providing enterprise scale data protection solutions to our customers has really allowed us to have a lot of insight into what works and what doesn't as i mentioned to you one of the unique differentiators of our solution is the cyber recovery vaulting solution that we introduced a little over five years ago five six years parapatek cyber recovery is something which has become a unique capability for customers to adopt uh on top of their investment in dell technologies data protection you know the the unique elements of our solution already threefold and it's we call them the three eyes it's isolation it's immutability and it's intelligence and the the isolation part is really so important because you need to reduce the attack surface of your good known copies of data you know you need to put it in a location that the bad actors can't get to it and that really is the the the the essence of a cyber recovery vault interestingly enough you're starting to see the market throw out that word um you know from many other places but really it comes down to having a real discipline that you don't allow the security of your cyber recovery vault to be compromised insofar as allowing it to be controlled from outside of the vault you know allowing it to be controlled by your backup application our cyber recovery vaulting technology is independent of the backup infrastructure it uses it but it controls its own security and that is so so important it's like having a vault that the only way to open it is from the inside you know and think about that if you think about you know volts in banks or volts in your home normally you have a keypad on the outside think of our cyber recovery vault as having its security controlled from inside of the vault so nobody can get in nothing can get in unless it's already in and if it's already in then it's trusted exactly yeah exactly yeah so isolation is the key and then you mentioned immutability is the second piece yeah so immutability is is also something which has been around for a long time people talk about uh backup immunoability or immutable backup copies so immutability is just the the the additional um technology that allows the data that's inside of the vault to be unchangeable you know but again that immutability you know your mileage varies you know when you look across the uh the different offers that are out there in the market especially in the backup industry you make a very valid point earlier that the backup vendors in the market seems to be security washing their marketing messages i mean everybody is leaning into the ever-present danger of cyber security not a bad thing but the reality is is that you have to have the technology to back it up you know quite literally yeah no pun intended and then actually pun intended now what about the intelligence piece of it uh that's that's ai ml where does that fit for sure so the intelligence piece is delivered by um a solution called cybersense and cybersense for us is what really gives you the confidence that what you have in your cyber recovery vault is a good clean copy of data so it's looking at the backup copies that get driven into the cyber vault and it's looking for anomalies so it's not looking for signatures of malware you know that's what your antivirus software does that's what your endpoint protection software does that's on the prevention side of the equation but what we're looking for is we're looking to ensure that the data that you need when all hell breaks loose is good and that when you get a request to restore and recover your business you go right let's go and do it and you don't have any concern that what you have in the vault has been compromised so cyber sense is really a unique analytic solution in the market based upon the fact that it isn't looking at cursory indicators of of um of of of malware infection or or ransomware introduction it's doing full content analytics you know looking at you know has the data um in any way changed has it suddenly become encrypted has it suddenly become different to how it was in the previous scan so that anomaly detection is very very different it's looking for um you know like different characteristics that really are an indicator that something is going on and of course if it sees it you immediately get flagged but the good news is is that you always have in the vault the previous copy of good known data which now becomes your restore point so we're talking to rob emsley about how data protection fits into what dell calls dti dell trusted infrastructure and and i want to come back rob to this notion of and not or because i think a lot of people are skeptical like how can i have great security and not introduce friction into my organization is that an automation play how does dell tackle that problem i mean i think a lot of it is across our infrastructure is is security has to be built in i mean intrinsic security within our servers within our storage devices uh within our elements of our backup infrastructure i mean security multi-factor authentication you know elements that make the overall infrastructure secure you know we have capabilities that you know allow us to identify whether or not configurations have changed you know we'll probably be talking about that a little bit more to you later in the segment but the the essence is is um security is not a bolt-on it has to be part of the overall infrastructure and that's so true um certainly in the data protection space give us the the bottom line on on how you see dell's key differentiators maybe you could talk about dell of course always talks about its portfolio but but why should customers you know lead in to dell in in this whole cyber resilience space um you know staying on the data protection space as i mentioned the the the work we've been doing um to introduce this cyber resiliency solution for data protection is in our opinion as good as it gets you know the you know you've spoken to a number of our of our best customers whether it be bob bender from founders federal or more recently at delton allergies world you spoke to tony bryson from the town of gilbert and these are customers that we've had for many years that have implemented cyber recovery vaults and at the end of the day they can now sleep at night you know that's really the the peace of mind that they have is that the insurance that a data protection from dell cyber recovery vault a parapatex cyber recovery solution gives them you know really allows them to you know just have the assurance that they don't have to pay a ransom if they have a an insider threat issue and you know all the way down to data deletion is they know that what's in the cyber recovery vault is good and ready for them to recover from great well rob congratulations on the new scope of responsibility i like how you know your organization is expanding as the threat surface is expanding as we said data protection becoming an adjacency to security not security in and of itself a key component of a comprehensive security strategy rob emsley thank you for coming back in the cube good to see you again you too dave thanks all right in a moment i'll be back to wrap up a blueprint for trusted infrastructure you're watching the cube every day it seems there's a new headline about the devastating financial impacts or trust that's lost due to ransomware or other sophisticated cyber attacks but with our help dell technologies customers are taking action by becoming more cyber resilient and deterring attacks so they can greet students daily with a smile they're ensuring that a range of essential government services remain available 24 7 to citizens wherever they're needed from swiftly dispatching public safety personnel or sending an inspector to sign off on a homeowner's dream to protecting restoring and sustaining our precious natural resources for future generations with ever-changing cyber attacks targeting organizations in every industry our cyber resiliency solutions are right on the money providing the security and controls you need we help customers protect and isolate critical data from ransomware and other cyber threats delivering the highest data integrity to keep your doors open and ensuring that hospitals and healthcare providers have access to the data they need so patients get life-saving treatment without fail if a cyber incident does occur our intelligence analytics and responsive team are in a class by themselves helping you reliably recover your data and applications so you can quickly get your organization back up and running with dell technologies behind you you can stay ahead of cybercrime safeguarding your business and your customers vital information learn more about how dell technology's cyber resiliency solutions can provide true peace of mind for you the adversary is highly capable motivated and well equipped and is not standing still your job is to partner with technology vendors and increase the cost of the bad guys getting to your data so that their roi is reduced and they go elsewhere the growing issues around cyber security will continue to drive forward thinking in cyber resilience we heard today that it is actually possible to achieve infrastructure security while at the same time minimizing friction to enable organizations to move quickly in their digital transformations a xero trust framework must include vendor r d and innovation that builds security designs it into infrastructure products and services from the start not as a bolt-on but as a fundamental ingredient of the cloud hybrid cloud private cloud to edge operational model the bottom line is if you can't trust your infrastructure your security posture is weakened remember this program is available on demand in its entirety at thecube.net and the individual interviews are also available and you can go to dell security solutions landing page for for more information go to dell.com security solutions that's dell.com security solutions this is dave vellante thecube thanks for watching a blueprint for trusted infrastructure made possible by dell we'll see you next time

(gentle music) >> Welcome back to theCUBE's virtual program, covering VMware Explorer, 2022. The first time since 2019 that the VMware ecosystem is gathered in person. But in the post isolation economy, hybrid is the new format, cube plus digital, we call it. And so we're really happy to welcome Cal Al-Dhubaib who's the founder and CEO and AI strategist of Pandata. And Jonathan Seckler back in theCUBE, the senior director of product marketing at Dell Technologies. Guys, great to see you, thanks for coming on. >> Yeah, thanks a lot for having us. >> Yeah, thank you >> Cal, Pandata, cool name, what's it all about? >> Thanks for asking. Really excited to share our story. I'm a data scientist by training and I'm based here in Cleveland, Ohio. And Pandata is a company that helps organizations design and develop machine learning and AI technology. And when I started this here in Cleveland six years ago, I had people react to me with, what? So we help demystify AI and make it practical. And we specifically focus on trustworthy AI. So we work a lot in regulated industries like healthcare. And we help organizations navigate the complexities of building machine learning and AI technology when data's hard to work with, when there's risk on the potential outcomes, or high cost in the consequences. And that's what we do every day. >> Yeah, yeah timing is great given all the focus on privacy and what you're seeing with big tech and public policy, so we're going to get into that. Jonathan, I understand you guys got some hard news. What's your story around AI and AutoML? Share that with us. >> Yeah, thanks. So having the opportunity to speak with Cal today is really important because one of the hardest things that we find that our customers have is making that transition of experimenting with AI to making it really useful in real life. >> What is the tech underneath that? Are we talking VxRail here? Are you're talking servers? What do you got? >> Yeah, absolutely. So the Dell validated design for AI is a reference framework that is based on the optimized set of hardware for a given outcome. That includes it could be VxRail, VMware, vSphere and Nvidia GPUs and Nvidia software to make all of that happen. And for today, what we're working with is H2O.ai's solution to develop automatic machine learning. So take just that one more step to make it easier for customers to bring AI into production. >> Cool. >> So it's a full stack of software that includes automated machine learning, it includes NVIDIA's AI enterprise for deployment and development, and it's all built on an engineering validated set of hardware, including servers and storage and whatever else you need >> AI out of the box, I don't have to worry about cobbling it all together. >> Exactly. >> Cal, I want to come back to this trusted AI notion. A lot of people don't trust AI just by the very nature of it. I think about, okay, well how does it know it's a cat? And then you can never explain, it says black box. And so I'm like, what are they do with my data? And you mentioned healthcare, financial services, the government, they know everything about me. I just had to get a real ID and Massachusetts, I had to give all my data away. I don't trust it. So what is trusted AI? >> Well, so let me take a step back and talk about sobering statistics. There's a lot of different sources that report on this, but anywhere you look, you'll hear somewhere between 80 to 90% of AI projects fail to yield a return. That's pretty scary, that's a disappointing industry. And why is that? AI is hard. Versus traditional software, you're programming rules hard and fast. If I click this button, I expect A, B, C to happen. And we're talking about recognizing and reacting to patterns. It's not, will it be wrong? It's, when it's wrong, how wrong will it be? And what are it cost to accept related to that? So zooming back in on this lens of trustworthy AI, much of the last 10 years the development in AI has looked like this. Let's get the data, let's race to build the warehouses, okay we did that, no problem. Next was race to build the algorithms. Can we build more sophisticated models? Can we work with things like documents and images? And it used to be the exclusive domain of deep tech companies. You'd have to have teams of teams building the software, building the infrastructure, working on very specific components in this pipeline. And now we have this explosion of technologies, very much like what Jonathan was talking about with validated designs. So it removes the complexities of the infrastructure, it removes the complexities of being able to access the right data. And we have a ton of modeling capabilities and tools out there, so we can build a lot of things. Now, this is when we start to encounter risk in machine learning and AI. If you think about the models that are being used to replicate or learn from language like GPT-3 to create new content, it's training data set is everything that's on the internet. And if you haven't been on the internet recently, it's not all good. So how do you go about building technology to recognize specific patterns, pick up patterns that are desirable, and avoid unintended consequences? And no one's immune to this. So the discipline of trustworthy AI is building models that are easier to interrogate, that are useful for humans, and that minimize the risk of unintended consequences. >> I would add too, one of the good things about the Pandata solution is how it tries to enforce fairness and transparency in the models. We've done some studies recently with IDC, where we've tried to compare leaders in AI technology versus those who are just getting started. And I have to say, one of the biggest differences between a leader in AI and the rest of us is often that the leaders have a policy in place to deal with the risks and the ethics of using data through some kind of machine oriented model. And it's a really important part of making AI usable for the masses. >> You certainly hear a lot about, AI ultimately, there's algorithms which are built by humans. Although of course, there's algorithms to build algorithms, we know that today. >> Right, exactly. >> But humans are biased, there's inherent bias, and so this is a big problem. Obviously Dell, you have a giant observation space in terms of customers. But I wonder, Cal, if you can share with us how you're working with your customers at Pandata? What kind of customers are you working with? What are they asking? What problems are they asking you to solve? And how does it manifest itself? >> So when I like to talk about AI and where it's useful, it usually has to do with taking a repetitive task that humans are tasked with, but they're starting to act more like machines than humans. There's not much creativity in the process, it's handling something that's fairly routine, and it ends up being a bottleneck to scaling. And just a year ago even, we'd have to start approaching our clients with conversations around trustworthy AI, and now they're starting to approach us. Really example, this actually just happened earlier today, we're partnering with one of our clients that basically scans medical claims from insurance providers. And what they're trying to do is identify members that qualify for certain government subsidies. And this isn't as straightforward as it seems because there's a lot of complexities in how the rules are implemented, how judges look at these cases. Long story short, we help them build machine learning to identify these patients that qualify. And a question that comes up, and that we're starting to hear from the insurance companies they serve is how do you go about making sure that your decisions are fair and you're not selecting certain groups of individuals over others to get this assistance? And so clients are starting to wise up to that and ask questions. Other things that we've done include identifying potential private health information that's contained in medical images so that you can create curated research data sets. We've helped organizations identify anomalies in cybersecurity logs. And go from an exploration space of billions of eventual events to what are the top 100 that I should look at today? And so it's all about, how do you find these routine processes that humans are bottlenecked from getting to, we're starting to act more like machines and insert a little bit of outer recognition intelligence to get them to spend more time on the creative side. >> Can you talk a little bit more about how? A lot of people talk about augmented AI. AI is amazing. My daughter the other day was, I'm sure as an AI expert, you've seen it, where the machine actually creates standup comedy which it's so hilarious because it is and it isn't. Some of the jokes are actually really funny. Some of them are so funny 'cause they're not funny and they're weird. So it really underscored the gap. And so how do you do it? Is it augmented? Is it you're focusing on the mundane things that you want to take humans out of the loop? Explain how. >> So there's this great Wall Street Journal article by Jennifer Strong that she published I think four years ago now. And she says, "For AI to become more useful, it needs to become more boring." And I really truly believe in that. So you hear about these cutting edge use cases. And there's certainly some room for these generative AI applications inspiring new designs, inspiring new approaches. But the reality is, most successful use cases that we encounter in our business have to do with augmenting human decisions. How do you make arriving at a decision easier? How do you prioritize from millions of options, hundreds of thousands of options down to three or four that a human can then take the last stretch and really consider or think about? So a really cool story, I've been playing around with DALL.E 2. And for those of you who haven't heard, it's this algorithm that can create images from props. And they're just painting I really wish I had bought when I was in Paris a few years ago. And I gave it a description, skyline of the Sacre-Coeur Church in Montmartre with pink and white hues. And it came up with a handful of examples that I can now go take to an artist and say paint me this. So at the end of the day, automation, it's not really, yes, there's certain applications where you really are truly getting to that automated AI in action. But in my experience, most of the use cases have to do with using AI to make humans more effective, more creative, more valuable. >> I'd also add, I think Cal, is that the opportunity to make AI real here is to automate these things and simplify the languages so that can get what we call citizen data scientists out there. I say ordinary, ordinary employees or people who are at the front line of making these decisions, working with the data directly. We've done this with customers who have done this on farms, where the growers are able to use AI to monitor and to manage the yield of crops. I think some of the other examples that you had mentioned just recently Cal I think are great. The other examples is where you can make this technology available to anyone. And maybe that's part of the message of making it boring, it's making it so simple that any of us can use it. >> I love that. John Furrier likes to say that traditionally in IT, we solve complexity with more complexity. So anything that simplifies things is goodness. So how do you use automated machine learning at Pandata? Where does that fit in here? >> So really excited that the connection here through H2O that Jonathan had mentioned earlier. So H2O.ai is one of the leading AutoML platforms. And what's really cool is if you think about the traditional way you would approach machine learning, is you need to have data scientists. These patterns might exist in documents or images or boring old spreadsheets. And the way you'd approach this is, okay, get these expensive data scientists, and 80% of what they do is clean up the data. And I'm yet to encounter a situation where there isn't cleaning data. Now, I'll get through the cleaning up the data step, you actually have to consider, all right, am I working with language? Am I working with financial forecasts? What are the statistical modeling approaches I want to use? And there's a lot of creativity involved in that. And you have to set up a whole experiment, and that takes a lot of time and effort. And then you might test one, two or three models because you know to use those or those are the go to for this type of problem. And you see which one performs best and you iterate from there. The AutoML framework basically allows you to cut through all of that. It can reduce the amount of time you're spending on those steps to 1/10 of the time. You're able to very quickly profile data, understand anomalies, understand what data you want to work with, what data you don't want to work with. And then when it comes to the modeling steps, instead of iterating through three or four AutoML is throwing the whole kitchen sink at it. Anything that's appropriate to the task, maybe you're trying to predict a category or label something, maybe you're trying to predict a value like a financial forecast or even generate test. And it tests all of the models that it has at its disposal that are appropriate to the task and says, here are the top 10. You can use features like let me make this more explainable, let me make the model more accurate. I don't necessarily care about interrogating the results because the risk here is low, I want to a model that predicts things with a higher accuracy. So you can use these dials instead of having to approach it from a development perspective. You can approach it from more of an experimental mindset. So you still need that expertise, you still need to understand what you're looking at, but it makes it really quick. And so you're not spending all that expensive data science time cleaning up data. >> Makes sense. Last question, so Cal, obviously you guys go deep into AI, Jonathan Dell works with every customer on the planet, all sizes, all industries. So what are you hearing and doing with customers that are best practices that you can share for people that want to get into it, that are concerned about AI, they want to simplify it? What would you tell them? Go ahead, Cal. >> Okay, you go first, Cal. >> And Jonathan, you're going to bring us home. >> Sure. >> This sounds good. So as far as where people get scared, I see two sides of it. One, our data's not clean enough, not enough quality, I'm going to stay away from this. So one, I combat that with, you've got to experiment, you got to iterate, And that's the only way your data's going to improve. Two, there's organizations that worry too much about managing the risk. We don't have the data science expertise that can help us uncover potential biases we have. We are now entering a new stage of AI development and machine learning development, And I use those terms interchangeably anymore. I know some folks will differentiate between them. But machine learning is the discipline driving most of the advances. The toolkits that we have at our disposal to quickly profile and manage and mitigate against the risk that data can bring to the table is really giving organizations more comfort, should give organizations more comfort to start to build mission critical applications. The thing that I would encourage organizations to look for, is organizations that put trustworthy AI, ethical AI first as a consideration, not as an afterthought or not as a we're going to sweep this on the carpet. When you're intentional with that, when you bring that up front and you make it a part of your design, it sets you up for success. And we saw this when GDPR changed the IT world a few years ago. Organizations that built for privacy first to begin with, adapting to GDPR was relatively straightforward. Organizations that made that an afterthought or had that as an afterthought, it was a huge lift, a huge cost to adapt and adjust to those changes. >> Great example. All right, John, I said bring us home, put a bow on this. >> Last bit. So I think beyond the mechanics of how to make a AI better and more workable, one of the big challenges with the AI is this concern that you're going to isolate and spend too much effort and dollars on the infrastructure itself. And that's one of the benefits that Dell brings to the table here with validated designs. Is that our AI validated design is built on a VMware vSphere architecture. So your backup, your migration, all of the management and the operational tools that IT is most comfortable with can be used to maintain and develop and deploy artificial intelligence projects without having to create unique infrastructure, unique stacks of hardware, and then which potentially isolates the data, potentially makes things unavailable to the rest of the organization. So when you run it all in a VMware environment, that means you can put it in the cloud, you can put it in your data center. Just really makes it easier for IT to build AI into their everyday process >> Silo busting. All right, guys, thanks Cal, John. I really appreciate you guys coming on theCUBE. >> Yeah, it's been a great time, thanks. >> All right. And thank you for watching theCUBE's coverage of VMware Explorer, 2022. Keep it right there for more action from the show floor with myself, Dave Velante, John Furrier, Lisa Martin and David Nicholson, keep it right there. (gentle music)

[Music] okay we're back digging into trusted infrastructure with paris our godaddy he's a senior consultant for product marketing and storage at dell technologies parasite welcome to the cube good to see you great to be with you dave yeah coming from hyderabad awesome so i really appreciate you uh coming on the program let's start with talking about your point of view on what cyber security resilience means to to dell generally but storage specifically yeah so for something like storage you know we are talking about the data layer name and if you look at cyber security it's all about securing your data applications and infrastructure it has been a very mature field at the network and application layers and there are a lot of great technologies right from you know enabling zero trust uh advanced authentications uh identity management systems and so on and and in fact you know with the advent of you know the the use of artificial intelligence and machine learning really these detection tools for cyber securities have really evolved in the network and the application spaces so for storage what it means is how can you bring them to the data layer right how can you bring you know the principles of zero trust to the data layer how can you leverage artificial intelligence and machine learning to look at you know access patterns and make intelligent decisions about maybe an indicator of a compromise and identify them ahead of time just like you know how it's happening in other words of of applications and when it comes to cyber resilience it's it's basically a strategy which assumes that a threat is imminent and it's a good assumption with the severity and the frequency of the attacks that are happening and the question is how do we fortify the infrastructure in the switch infrastructure to withstand those attacks and have a plan a response plan where we can recover the data and make sure the business continuity is not affected so that's uh really cyber security and cyber resiliency and storage layer and of course there are technologies like you know um in network isolation um immutability and all these principles need to be applied at the storage level as well let me have a follow up on that if i may the intelligence that you talked about that ai and machine learning is that do you do you build that into the infrastructure or is that sort of a separate software module that that points at various you know infrastructure components how does that work both dave um right at the data storage level um we have come with various data characteristics depending on the nature of data we developed a lot of signals to see what could be a good indicator of a compromise um and there are also additional applications like cloud iq is the best example which is like an infrastructure-wide health monitoring system for dell infrastructure and now we have elevated that to include cyber security as well so these signals are being gathered at cloud iq level and other applications as well so that we can make those decisions about compromise and we can either cascade that intelligence and alert stream upstream for uh security teams um so that they can take actions in platforms like sign systems xtr systems and so on but when it comes to which layer the intelligence is it has to be at every layer where it makes sense where we have the information to make a decision and being closest to the data we have we are basically monitoring you know the various parallels data access who is accessing um are they crossing across any geo fencing is there any mass deletion that is happening or mass encryption that is happening and we are able to uh detect uh those uh patterns and flag them as indicators of compromise and in allowing automated response manual control and so on for iot teams yeah thank you for that explanation so at dell technologies world we were there in may it was one of the first you know live shows that that we did in the spring certainly one of the largest and i interviewed shannon champion and my huge takeaway from the storage side was the degree to which you guys uh emphasized security uh within the operating systems i mean really i mean powermax more than half i think of the features were security related but also the rest of the portfolio so can you talk about the the security aspects of the dell storage portfolio specifically yeah yeah so when it comes to data security and broadly data availability right in the context of cyber resiliency um dell storage uh this you know these elements have been at the core of our um a core strength for the portfolio and a source of differentiation for the storage portfolio you know with almost decades of collective experience of building highly resilient architectures for mission critical data something like power max system which is the most secure storage platform for high-end enterprises um and now with the increased focus on cyber security we are extending those core technologies of high availability and adding modern detection systems modern data isolation techniques to offer a comprehensive solution to the customer so that they don't have to piece together multiple things to ensure data security or data resiliency but a well-designed and well-architected solution by design is delivered to them to ensure cyber protection at the data layer got it um you know we were talking earlier to steve kenniston and pete gear about this notion of dell trusted infrastructure how does storage fit into that as a component of that sort of overall you know theme yeah and you know and let me say this if you could address because a lot of people might be skeptical that i can actually have security and at the same time not constrict my organizational agility that's old you know not an ore it's an end how do you actually do that if you could address both of those that would be great definitely so for dell trusted infrastructure cyber resiliency is a key component of that and just as i mentioned you know uh air gap isolation it really started with you know power protect cyber recovery you know that was the solution more than three years ago we launched and that was first in the industry which paved way to you know kind of data isolation being a core element of data management and uh for data infrastructure and since then we have implemented these technologies within different storage platforms as well so that customers have the flexibility depending on their data landscape they can approach they can do the right data isolation architecture right either natively from the storage platform or consolidate things into the backup platform and isolate from there and and the other key thing we focus in trusted infrastructure dell infra dell trusted infrastructure is you know the goal of simplifying security for the customers so one good example here is uh you know being able to respond to these cyber threats or indicators of compromise is one thing but an i.t security team may not be looking at the dashboard of the storage systems constantly right storage administration admins may be looking at it so how can we build this intelligence and provide this upstream platforms so that they have a single pane of glass to understand security landscape across applications across networks firewalls as well as storage infrastructure and and compute infrastructure so that's one of the key ways where how we are helping simplify the um kind of the ability to uh respond ability to detect and respond these threads uh in real time for security teams and you mentioned you know about zero trust and how it's a balance of you know not uh kind of restricting users or put heavy burden on you know multi-factor authentication and so on and this really starts with you know what we are doing is provide all the tools you know when it comes to advanced authentication uh supporting external identity management systems multi-factor authentication encryption all these things are intrinsically built into these platforms now the question is the customers are actually one of the key steps is to identify uh what are the most critical parts of their business or what are the applications uh that the most critical uh business operations depend on and similarly identify uh mission critical data where part of your response plan where it cannot be compromised where you need to have a way to recover once you do this identification then the level of security can be really determined uh by uh by the security teams by the infrastructure teams and you know another you know intelligence that gives a lot of flexibility uh for for even developers to do this is today we have apis um that so you can not only track these alerts at the data infrastructure level but you can use our apis to take concrete actions like blocking a certain user or increasing the level of authentication based on the threat level that has been perceived at the application layer or at the network layer so there is a lot of flexibility that is built into this by design so that depending on the criticality of the data criticality of the application number of users affected these decisions have to be made from time to time and it's as you mentioned it's it's a balance right and sometimes you know if if an organization had a recent attack you know the level of awareness is very high uh against cyber attacks so for a time you know these these settings may be a bit difficult to deal with but then it's a decision that has to be made by security teams as well got it so you're surfacing what may be hidden kpis that are buried inside for instance the storage system through apis upstream into a dashboard so that somebody could you know dig into the storage tunnel extract that data and then somehow you know populate that dashboard you're saying you're automating that that that workflow that's a great example and you may have others but is that the correct understanding absolutely and it's a two-way integration let's say a detector an attack has been detected at a completely different layer right in the application layer or at a firewall we can respond to those as well so it's a two-way integration we can cascade things up as well as uh respond to uh threats that have been detected elsewhere um through the api that's great all right api for power scale is the best example for that uh excellent so thank you appreciate that give us the last word put a bow on this and and bring this segment home please absolutely so a dell storage portfolio um using advanced data isolation with air gap having machine learning based algorithms to detect uh indicators of compromise and having rigor mechanisms with granular snapshots being able to recover data and restore applications to maintain business continuity is what we deliver to customers uh and these are areas where a lot of innovation is happening a lot of product focus as well as you know if you look at the professional services all the way from engineering to professional services the way we build these systems the way we we configure and architect these systems uh cyber security and protection uh is a key focus uh for all these activities and dell.com securities is where you can learn a lot about these initiatives that's great thank you you know at the recent uh reinforce uh event in in boston we heard a lot uh from aws about you know detent and response and devops and machine learning and some really cool stuff we heard a little bit about ransomware but i'm glad you brought up air gaps because we heard virtually nothing in the keynotes about air gaps that's an example of where you know this the cso has to pick up from where the cloud leaves off that was in front and so number one and number two we didn't hear a ton about how the cloud is making the life of the cso simpler and that's really my takeaway is is in part anyway your job and companies like dell so paris i really appreciate the insights thank you for coming on thecube thank you very much dave it's always great to be in these uh conversations all right keep it right there we'll be right back with rob emsley to talk about data protection strategies and what's in the dell portfolio you're watching the cube [Music] you

>>Okay, welcome back everyone. This is the Cube's coverage here. Monaco took a trip all the way out here to cover the Monaco crypto summit. I'm John feer, host of the cube, a lot of action happening presented by digital bits and this ecosystem that's coming together, building on top of digital bits and other blockchains to bring value at the application. These new app, super apps are emerging. Almost every category's gonna be decentralized. This is our opinion and the world believes it. And they're here as well. We've got Oscar ballet CEO co-founder of Agora verse ago is a shopping metaverse coming out soon. We'll get the dates, Oscar. Welcome to the cube. >>Thank you very much for having me. >>We were just talking before you came on camera. You're a young gun, young entrepreneur. You're a gamer. Yeah, a little bit too old to miss the eSports windows. You said, you know, like 25. It's great until that's you missed the window. I wish I was 25 gaming the pandemic with remote work, big tailwind acceleration around the idea of this new digital VI virtual hybrid world. We're living in where people want to have experiences that are similar to physical and virtual. You're doing something really cool around shopping. Yeah. Take a explain. What's going on when the, I know it's not out yet. It's in preview. Yeah. Take a minute to explain. >>Absolutely. So a goers really is a way to create those online storefront environments, virtual environments that are really much inspired by video games in their usage and kind of how the experience goes forward. We want to recreate the brand's theme, aesthetic storytelling or the NFT project as well. All of that created in a virtual setting, which is way more interesting than looking at a traditional webpage. And also you can do some crazy stuff that you can't do in real life, in a real life store, you know, with some crazy effects and lighting and stuff. So it's, it's a whole new frontier that we are trying to cover. And we believe that there is a real use case for shopping centric S experiences and to actually make the S a bit more than a buzzword than that. It is at the moment. >>Okay. So a Agora is the shopping. Metaverse a Agora verse is the company name and product name. You're on the Solona blockchain. Got my notes here, but I gotta ask you, I mean, people are trying to do this right now. We see a lot of high end clients like Microsoft showroom, showroom vibes. Yeah. Not so much. E-commerce per se, but more like the big, I mean it's low hanging fruit. Yeah. How do you guys compare to some other apps out there? Other metaverses? >>I think compared to the bigger companies, we are way more flexible and we can act way more quickly than they can. They still have a lot of ground to cover. And a lot of convincing to do with their communities of users metaverse is not really the most popular topic at the moment. It's still very much kind of looked at as a trend, as something that is just passing and they have to deal with this community interaction that is not really favorable for them. There are other questions about the metaverse that are not being talked about as often, but the ecological costs, for example, of running a metaverse like Facebook envisions it, of running those virtual headsets, running those environments. It's very costy on, on, on the ecological side of things and it's not as often mentioned. And I think that's actually their biggest challenge. >>Can you get an example for folks that don't are in the weeds on that? What's the what's what do you mean by that? The cost of build the headsets? Is it the >>Servers? It's more of the servers, really? You need to run a lot of servers, which is really costly on the environment and environmental questions are at the center of public debates. Anyways, and companies have to play that game as well. So they will have to find kind of this balance between, well, building this cool metaverse, but doing it in an ecological friendly manner as well. I think that's their toughest challenge. >>And what's your solution just using the blockchain? Well, an answer to that, cause some people say, Hey, that's not that's, that's not. So eco-friendly either, >>That's part of it. And it's also part of why we're choosing an ecosystem such as Lana as a starter. It's not limited to only Salana, but Salala is, is known as a blockchain. That is very much ecological. Inclined transactions are less polluting. And definitely this problem is, is tackled in the fact that we are offering this product on a case by case scenario brands come to us, we build this environment and we run something that is proper to them. So the scale of it is also way less important that what Facebook is trying to build. >>Yeah. They're trying to build the all encompassing. Yeah. All singing old dancing, as we say system, and then they're not getting a lot of luck. They just got slammed dunked this week on the news, I saw the, you know, FTC moved against them on the acquisition of the exercise app. >>It's it's a tough, it's a tough battle for them. Let's say they >>Still have, they got a headwind. I wouldn't say tailwind. They broke democracy. So they gotta pay for it. Right. Exactly. I always say definitely revenge going on there. I'm not a big fan of what they did. The FTC. I think that's bad move. They shouldn't block acquisitions, but they do buy, they don't really build much. That's well documented. Facebook really hasn't built anything except for Facebook. That's right. Mean what's the one thing Facebook has done besides Facebook. >>I mean, >>It's everything they've tried is failed except for Facebook. Yeah. >>So we'll see what's going on with the Methodist side. >>Well, so successful, not really one trick bony. Yeah. They bought Instagram. They bought WhatsApp, you know, and not really successful. >>That's true. They do have the, the means though, to maybe become successful with something. So >>You're walking out there, John just said, Facebook's not successful. I meant they don't. They have a one product company. They use their money to buy everything. Yeah. And that's some people don't like that, but anyway, the startups like to get bought out. Yeah. Okay. So let's get back to the metaverse it's coming out is the business model to build for others. Are you gonna have a system for users? What's what's the approach? How do you, how are we view viewing this? What's the, the business you're going after? >>So we are very much a B2B type of service where we can create custom kind of tailor made virtual environments for brands, where we dedicate our team to building those environments, which has been what we have been at the start to really kickstart the initiative. But we're also developing the tool that will allow antibody to develop their own shop themselves, using what we give them to do something kind of like the Sims for those that know, building their environment and building their shop, which will they, they, they will then be to put online and for anybody of their user base customers to have a look at. So it's, it's kind of, yeah, the tailor made experience, but also the more broader experience where we want to create this tool, develop this tool, make it accessible to the public with a subscription based model where any individual that has an idea and maybe a product that is interesting for the metaverse be able to create this virtual storefront and upload it directly. >>How long does it take to build an environment? Let's say I was, I wanna do a cube. Yeah. I go to a lot of venues all around the world. Yeah. MOSCON and San Francisco, the San convention center in Las Vegas, we're here in Monaco. How do I replicate these environments? Do I call you up and say, Hey, I need some artists. Do you guys render it? What's the take us through the process. >>Yeah. It's, it's basically a case by case scenario at the moment, very much. We're working with our partners that find brands that are interested in getting into the metaverse and we then design the shops. Well, it depends on the brands. Some have a really clear idea of what they want. Some are a bit more open to it and they're like, well, we have this and this, can you build something? >>I mean, I mean, I can see the apple store saying, Hey, you know, they're pretty standard apple stores. You got cases of iWatches. Yeah. I mean that's easily to, replicateable probably good ROI for them. >>Exactly. It's it's is that what you're thinking? Their team. Exactly. Yeah. It depends. And we, we want to add a layer of something cuz just replicating the store simply. Yeah. It's it's maybe not as interesting, you know, it just, oh, okay. I'm in the store. It's white, everywhere. It's apple. Right. It's like, oh I'm in at the dentist, but we want to add some video game elements to the, to those experiences. But very subtle ones, ones that won't make you feel, oh, I'm playing one of these games, you know? It's yeah. Very supple. >>You can, you can jump into immersive experience as defined by the brand. Yeah. I mean the brand will control the values. So you're say apple and you're at the iWatch table. Yeah. You could have a digital assistant pop in there with an avatar. Exactly. You can jump down a rabbit hole and say, Hey, I want this iWatch. I'm a bike mountain biker. For example, I could get experience of mountain biking with my watch on I fall off, ambulance sticks me up. I mean, all these things that they advertise is what goes >>On. Yeah. And we can recreate these experiences and what they're advertising and into a more immersive experience is what we're trying to our, our goal is to create experiences. We know that, you know, why does someone is someone spend so much at Disneyland? It's like triple the price of whatever, because you know, it's Mickey mouse around you. It's, that's the experience that comes around. And often the experience is more important than the product. Sometimes >>It's hard. It's really hard to get that first class citizen experience with the event or venue physical. Yeah. Which is a big challenge. I know the metaverse are gonna try to solve this. So I gotta ask you what's your vision on solving that? Okay. Cause that's the holy grail. That's what we're talking about here. Yeah. I got a physical event or place. I wanna replicate it in the metaverse but create that just as good first party citizen like experience. >>Yeah. I mean that's the whole event event type of business side of the metaverse is also a huge one. It's one that we are choosing to tackle after the e-commerce one. But it's definitely something that has been asked a lot by the brands where like we want to create, like, we want to release this store for an event that is in real life, but we want to make it accessible to the largest number. That's why we saw with Fortnite as well. All those events, the fashion week in the central land. And >>Sand's a Cub in the Fortnite too. >>There you go. And so the, the event aspect is super important and we want those meta shops to be places where a brand can organize an event. Let's say they want to make the entrance paid. They can do an NFD for that if they want. And then they have to, the user has to connect the NFD to access the event with an idea. Right. But that's definitely possible. And that's how we leverage blockchain as well with those companies and say, you know, you're not familiar with >>This method. You're badging, you know, you're the gaming where we were talking earlier. Yeah. Badging and credentials and access methods. A tech concept can be easily forwarded to NFTs. Yeah, >>Exactly. Exactly. And brands are interested in that. >>Sure. Of course. Yeah. By being the NFT. That's cool. Yeah. Yeah. So I gotta ask you the origination story. Take me through the, the, how this all started. Yeah. Was it a seat of an idea you and your friends get together? Yeah. It was an it scratch. And when you're really into this, what's the origination story and where you're at now. >>So we started off in January really with a, quite a, a different idea. It was called the loft business club. It's an NFT collection on the Salina blockchain. And the whole idea beyond it is that NFT holders would have access to their virtual apartments that we called the lofts. It got very popular. We got a really big following at the start. It was really the trend back in January, February. And we managed to, to sell out successfully the whole collection of 5,000 NFTs. And yeah, we started as a group of friends, really like-minded friends from my hometown in, in, met in France who are today, the co-founders and the associates with different backgrounds. Leo has the marketing side of things. A club has the 3d designing. We had all our different skills coming into it. Obviously my English was quite helpful as well cause French people in English it's, it's not often the best French English. Yeah. And I was, the COO has been doing amazing on the kind of the serious stuff. You know, the taxis lawyers >>Operational to all of trains running on time. >>Exactly >>Sure. People get their jobs done. >>Yeah, exactly. So >>It's well too long of a lunch cuz you know, French would take what, two hour lunches. Yeah. You >>Have to enjoy it. Yeah. >>Coffee and stuff. That's wine, you know about creative, >>But yeah, it's, it's a friend stuff that started as a, as a passion project and got so quick. And today I'm here talking to you in this setting. It's like, >>You're pretty excited. >>I mean it's super excited. It's such a we're you know, we feel like we're building something that's new and our developer team, we're now a team of 15 in total with developers based in Paris, mostly. And everybody is, is feeling like, you know, they're contributing to something new and that's, what's exciting about it. You know, it's something that's not really done or it's trying to be done, but nobody really knows the way >>It's pioneering days. But the, but the pandemic has shifted the culture faster because people like certainly the gen Zs are like, I don't wanna reuse that old stuff. Yeah. And, but they still want to go to like games or events or go to stores. Yeah. But once to go to a store, I mean, I go to apple store all the time where I live in Palo Alto, California. And it's like, yeah, I love that store. And I know it by heart. I don't, I don't have to go there. Yeah. Walking into the genius bar virtually I get the same job done. Yeah, >>Exactly. That's that's what we want to do. And the other pandemic is just it's it's been all about improving, you know, people's condition, life conditions at home, I think. And that's what kind of boosted the whole metaverse conversation and Facebook really grabbing onto it as well. It's just that people were stuck at home and for gamers, that's fine. We used to be stuck at home playing video games all day. Yeah. We survived the pandemic fine. But for other people it was a bit more of a new >>Experience. Well, Oscar, one of the cool things is that you said like mind you and your founding team, always the secret to success. But now you see a lot of old guys like me and gals coming in too, your smart people are like-minded they get it. Especially ones that have seen the ways before, when you have this kind of change, it's a cultural shift and technology shift and business model shift at the same time. Yeah. And to me there's gonna be chaos, but at the end of the day, >>I mean there's fun and >>Chaos. That's opportunity. There's a fun and fun and opportunity. >>It's fun and chaos, you know, and yeah. Likeminded people and the team has really been the driving factor with our company. We are all very much excited about what we're doing and it's been driving us forward. >>Well, keep in touch. Thanks for coming on the cube and sharing, sharing a story with us in the world. We really appreciate we'll keep in touch with you guys. Do love what you do. Oscar ballet here inside the cube Argo verse eCommerce shop. The beginning of this wave is happening. The convergence of physical virtual is a hybrid mode. It's a steady state. It is not gonna go away. It's only gonna get bigger, more cooler, more relevant than ever before. Cube covering it like a blanket here in Monaco, crypto summit. I'm John furrier. We'll be right back after this short break.

>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.

>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days. Cloud storage, immutability and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on, it has to be designed into the operational workflow of technology systems. The problem is oftentimes data protection is complicated with a variety of different products, services, software components, and storage formats. This is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring but object storage historically was seen as this low cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard trade offs between cost and performance. That has changed. The ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parody with other storage formats. But cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes. My name is Dave Vellante and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues. First up is David Friend, the well known entrepreneur, who co-founded Carbonite and now Wasabi. We'll then dig into the product with Drew Schlussel of Wasabi. And then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss, cool. Let's get right into it. We're here with David Friend, the President and CEO, and co-founder of Wasabi, the hot storage company. David, welcome to theCUBE. >> Thanks, Dave. Nice to be here. >> Great to have you. So look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years. Why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder, Jeff Flowers, and our chief architect came to me and said, you know, when we started this company, a state of the art disc drive was probably 500 gigabytes. And now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even hundred terabyte drives coming down the road. And, you know, sooner or later the old architectures that were designed around these much smaller disc drives is going to run out of steam, because even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures of sort of legacy storage like Amazon S3 and so forth, was going to become very inefficient and slow. And so he came up with a new highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it. And they went off and spent about a year and a half in the lab designing and testing this new storage architecture. And when they got it working, I looked at the economics of this and I said, holy cow, we could sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite, you know? When you look at all the world's data, you know, IDC has these crazy numbers, 120 zettabytes or something like that. And if you look at that as, you know, the potential market size during that data we're talking trillions of dollars, not billions. And so I said, look, this is a great opportunity. If you look back 10 years, all the world's data was on prem. If you look forward 10 years, most people agree that most of the world's data is going to live in the cloud. We're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like VEEAM, Commvault, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups they're never going to pay a ransom. So once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well so that you can't do a full restore from your backups, and that's where immutability comes in. You know, in the old days you wrote what was called a worm tape, you know? Write once read many. And those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud. And it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff. But, you know, the net result is, if you store your backups in immutable buckets in a product like Wasabi, you can't alter it or delete it for some period of time. So you could put a timer on it, say a year or six months or something like that. Once that date is written, you know, there's no way you can go in and change it, modify it or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty, it's obviously a big deal. I mean, especially for companies with a presence overseas but what's really is any digital business these days? How should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws. And if you're in the storage business, like we are, if you don't have physical data storage in country you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore and I've probably forgotten one or two. But the reason we do that is twofold. One is, you know, if you're closer to the customer, you're going to get better response time, lower latency and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos and things of that sort, most countries are saying that data has to be stored in country, so you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in may of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws. And we've seen it spawn other public policy things like the CCPA and it continues to evolve. We see judgements in Europe against big tech and this tech lash that's in the news in the US and the elimination of third party cookies. What does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of, even the use of metadata surrounding, you know, customer data and things to this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the US. Canada has a somewhat different set of data sovereignty issues and privacy issues. So it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world. And this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi where we have physical data centers in all kinds of different markets around the world. And we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia, and so forth. You know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base. And that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah. It's compliance by design, not by chance. Okay, let's zoom out for the final question, David. Thinking about the discussion that we've had around ransomware and data protection and regulations. What does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud. And I think, storage, data storage is going to be a commodity much like electricity or bandwidth. And it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local. And there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential. You know, the most analysts think that the full all in costs of running your own storage is in the 20 to 40 terabytes per month range. Whereas, you know, if you migrate your data to the cloud like Wasabi, you're talking probably $6 a month. And so I think people are learning how to, are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow. That's like a six X more expensive and the clouds more than six X. >> Yeah. >> All right, thank you, David. Go ahead, please. >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming on theCUBE. Great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product. You're watching theCUBE, the leader in enterprise and emerging tech coverage. Keep it right there. (upbeat music)

>> The rapid rise of ransomware attacks has added yet another challenge that business technology executives have to worry about these days, cloud storage, immutability, and air gaps have become a must have arrows in the quiver of organization's data protection strategies. But the important reality that practitioners have embraced is data protection, it can't be an afterthought or a bolt on it, has to be designed into the operational workflow of technology systems. The problem is, oftentimes, data protection is complicated with a variety of different products, services, software components, and storage formats, this is why object storage is moving to the forefront of data protection use cases because it's simpler and less expensive. The put data get data syntax has always been alluring, but object storage, historically, was seen as this low-cost niche solution that couldn't offer the performance required for demanding workloads, forcing customers to make hard tradeoffs between cost and performance. That has changed, the ascendancy of cloud storage generally in the S3 format specifically has catapulted object storage to become a first class citizen in a mainstream technology. Moreover, innovative companies have invested to bring object storage performance to parity with other storage formats, but cloud costs are often a barrier for many companies as the monthly cloud bill and egress fees in particular steadily climb. Welcome to Secure Storage Hot Takes, my name is Dave Vellante, and I'll be your host of the program today, where we introduce our community to Wasabi, a company that is purpose-built to solve this specific problem with what it claims to be the most cost effective and secure solution on the market. We have three segments today to dig into these issues, first up is David Friend, the well known entrepreneur who co-founded Carbonite and now Wasabi will then dig into the product with Drew Schlussel of Wasabi, and then we'll bring in the customer perspective with Kevin Warenda of the Hotchkiss School, let's get right into it. We're here with David Friend, the President and CEO and Co-founder of Wasabi, the hot storage company, David, welcome to theCUBE. >> Thanks Dave, nice to be here. >> Great to have you, so look, you hit a home run with Carbonite back when building a unicorn was a lot more rare than it has been in the last few years, why did you start Wasabi? >> Well, when I was still CEO of Wasabi, my genius co-founder Jeff Flowers and our chief architect came to me and said, you know, when we started this company, a state of the art disk drive was probably 500 gigabytes and now we're looking at eight terabyte, 16 terabyte, 20 terabyte, even 100 terabyte drives coming down the road and, you know, sooner or later the old architectures that were designed around these much smaller disk drives is going to run out of steam because, even though the capacities are getting bigger and bigger, the speed with which you can get data on and off of a hard drive isn't really changing all that much. And Jeff foresaw a day when the architectures sort of legacy storage like Amazon S3 and so forth was going to become very inefficient and slow. And so he came up with a new, highly parallelized architecture, and he said, I want to go off and see if I can make this work. So I said, you know, good luck go to it and they went off and spent about a year and a half in the lab, designing and testing this new storage architecture and when they got it working, I looked at the economics of this and I said, holy cow, we can sell cloud storage for a fraction of the price of Amazon, still make very good gross margins and it will be faster. So this is a whole new generation of object storage that you guys have invented. So I recruited a new CEO for Carbonite and left to found Wasabi because the market for cloud storage is almost infinite. You know, when you look at all the world's data, you know, IDC has these crazy numbers, 120 zetabytes or something like that and if you look at that as you know, the potential market size during that data, we're talking trillions of dollars, not billions and so I said, look, this is a great opportunity, if you look back 10 years, all the world's data was on-prem, if you look forward 10 years, most people agree that most of the world's data is going to live in the cloud, we're at the beginning of this migration, we've got an opportunity here to build an enormous company. >> That's very exciting. I mean, you've always been a trend spotter, and I want to get your perspectives on data protection and how it's changed. It's obviously on people's minds with all the ransomware attacks and security breaches, but thinking about your experiences and past observations, what's changed in data protection and what's driving the current very high interest in the topic? >> Well, I think, you know, from a data protection standpoint, immutability, the equivalent of the old worm tapes, but applied to cloud storage is, you know, become core to the backup strategies and disaster recovery strategies for most companies. And if you look at our partners who make backup software like Veeam, Convo, Veritas, Arcserve, and so forth, most of them are really taking advantage of mutable cloud storage as a way to protect customer data, customers backups from ransomware. So the ransomware guys are pretty clever and they, you know, they discovered early on that if someone could do a full restore from their backups, they're never going to pay a ransom. So, once they penetrate your system, they get pretty good at sort of watching how you do your backups and before they encrypt your primary data, they figure out some way to destroy or encrypt your backups as well, so that you can't do a full restore from your backups. And that's where immutability comes in. You know, in the old days you, you wrote what was called a worm tape, you know, write once read many, and those could not be overwritten or modified once they were written. And so we said, let's come up with an equivalent of that for the cloud, and it's very tricky software, you know, it involves all kinds of encryption algorithms and blockchain and this kind of stuff but, you know, the net result is if you store your backups in immutable buckets, in a product like Wasabi, you can't alter it or delete it for some period of time, so you could put a timer on it, say a year or six months or something like that, once that data is written, you know, there's no way you can go in and change it, modify it, or anything like that, including even Wasabi's engineers. >> So, David, I want to ask you about data sovereignty. It's obviously a big deal, I mean, especially for companies with the presence overseas, but what's really is any digital business these days, how should companies think about approaching data sovereignty? Is it just large firms that should be worried about this? Or should everybody be concerned? What's your point of view? >> Well, all around the world countries are imposing data sovereignty laws and if you're in the storage business, like we are, if you don't have physical data storage in-country, you're probably not going to get most of the business. You know, since Christmas we've built data centers in Toronto, London, Frankfurt, Paris, Sydney, Singapore, and I've probably forgotten one or two, but the reason we do that is twofold; one is, you know, if you're closer to the customer, you're going to get better response time, lower latency, and that's just a speed of light issue. But the bigger issue is, if you've got financial data, if you have healthcare data, if you have data relating to security, like surveillance videos, and things of that sort, most countries are saying that data has to be stored in-country, so, you can't send it across borders to some other place. And if your business operates in multiple countries, you know, dealing with data sovereignty is going to become an increasingly important problem. >> So in May of 2018, that's when the fines associated with violating GDPR went into effect and GDPR was like this main spring of privacy and data protection laws and we've seen it spawn other public policy things like the CCPA and think it continues to evolve, we see judgments in Europe against big tech and this tech lash that's in the news in the U.S. and the elimination of third party cookies, what does this all mean for data protection in the 2020s? >> Well, you know, every region and every country, you know, has their own idea about privacy, about security, about the use of even the use of metadata surrounding, you know, customer data and things of this sort. So, you know, it's getting to be increasingly complicated because GDPR, for example, imposes different standards from the kind of privacy standards that we have here in the U.S., Canada has a somewhat different set of data sovereignty issues and privacy issues so it's getting to be an increasingly complex, you know, mosaic of rules and regulations around the world and this makes it even more difficult for enterprises to run their own, you know, infrastructure because companies like Wasabi, where we have physical data centers in all kinds of different markets around the world and we've already dealt with the business of how to meet the requirements of GDPR and how to meet the requirements of some of the countries in Asia and so forth, you know, rather than an enterprise doing that just for themselves, if you running your applications or keeping your data in the cloud, you know, now a company like Wasabi with, you know, 34,000 customers, we can go to all the trouble of meeting these local requirements on behalf of our entire customer base and that's a lot more efficient and a lot more cost effective than if each individual country has to go deal with the local regulatory authorities. >> Yeah, it's compliance by design, not by chance. Okay, let's zoom out for the final question, David, thinking about the discussion that we've had around ransomware and data protection and regulations, what does it mean for a business's operational strategy and how do you think organizations will need to adapt in the coming years? >> Well, you know, I think there are a lot of forces driving companies to the cloud and, you know, and I do believe that if you come back five or 10 years from now, you're going to see majority of the world's data is going to be living in the cloud and I think storage, data storage is going to be a commodity much like electricity or bandwidth, and it's going to be done right, it will comply with the local regulations, it'll be fast, it'll be local, and there will be no strategic advantage that I can think of for somebody to stand up and run their own storage, especially considering the cost differential, you know, the most analysts think that the full, all in costs of running your own storage is in the 20 to 40 terabytes per month range, whereas, you know, if you migrate your data to the cloud, like Wasabi, you're talking probably $6 a month and so I think people are learning how to deal with the idea of an architecture that involves storing your data in the cloud, as opposed to, you know, storing your data locally. >> Wow, that's like a six X more expensive in the clouds, more than six X, all right, thank you, David,-- >> In addition to which, you know, just finding the people to babysit this kind of equipment has become nearly impossible today. >> Well, and with a focus on digital business, you don't want to be wasting your time with that kind of heavy lifting. David, thanks so much for coming in theCUBE, a great Boston entrepreneur, we've followed your career for a long time and looking forward to the future. >> Thank you. >> Okay, in a moment, Drew Schlussel will join me and we're going to dig more into product, you're watching theCUBE, the leader in enterprise and emerging tech coverage, keep it right there. ♪ Whoa ♪ ♪ Brenda in sales got an email ♪ ♪ Click here for a trip to Bombay ♪ ♪ It's not even called Bombay anymore ♪ ♪ But you clicked it anyway ♪ ♪ And now our data's been held hostage ♪ ♪ And now we're on sinking ship ♪ ♪ And a hacker's in our system ♪ ♪ Just 'cause Brenda wanted a trip ♪ ♪ She clicked on something stupid ♪ ♪ And our data's out of our control ♪ ♪ Into the hands of a hacker's ♪ ♪ And he's a giant asshole. ♪ ♪ He encrypted it in his basement ♪ ♪ He wants a million bucks for the key ♪ ♪ And I'm pretty sure he's 15 ♪ ♪ And still going through puberty ♪ ♪ I know you didn't mean to do us wrong ♪ ♪ But now I'm dealing with this all week long ♪ ♪ To make you all aware ♪ ♪ Of all this ransomware ♪ ♪ That is why I'm singing you this song ♪ ♪ C'mon ♪ ♪ Take it from me ♪ ♪ The director of IT ♪ ♪ Don't click on that email from a prince Nairobi ♪ ♪ 'Cuz he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ (gentle music) >> Joining me now is Drew Schlussel, who is the Senior Director of Product Marketing at Wasabi, hey Drew, good to see you again, thanks for coming back in theCUBE. >> Dave, great to be here, great to see you. >> All right, let's get into it. You know, Drew, prior to the pandemic, Zero Trust, just like kind of like digital transformation was sort of a buzzword and now it's become a real thing, almost a mandate, what's Wasabi's take on Zero Trust. >> So, absolutely right, it's been around a while and now people are paying attention, Wasabi's take is Zero Trust is a good thing. You know, there are too many places, right, where the bad guys are getting in. And, you know, I think of Zero Trust as kind of smashing laziness, right? It takes a little work, it takes some planning, but you know, done properly and using the right technologies, using the right vendors, the rewards are, of course tremendous, right? You can put to rest the fears of ransomware and having your systems compromised. >> Well, and we're going to talk about this, but there's a lot of process and thinking involved and, you know, design and your Zero Trust and you don't want to be wasting time messing with infrastructure, so we're going to talk about that, there's a lot of discussion in the industry, Drew, about immutability and air gaps, I'd like you to share Wasabi's point of view on these topics, how do you approach it and what makes Wasabi different? >> So, in terms of air gap and immutability, right, the beautiful thing about object storage, which is what we do all the time is that it makes it that much easier, right, to have a secure immutable copy of your data someplace that's easy to access and doesn't cost you an arm and a leg to get your data back. You know, we're working with some of the best, you know, partners in the industry, you know, we're working with folks like, you know, Veeam, Commvault, Arc, Marquee, MSP360, all folks who understand that you need to have multiple copies of your data, you need to have a copy stored offsite, and that copy needs to be immutable and we can talk a little bit about what immutability is and what it really means. >> You know, I wonder if you could talk a little bit more about Wasabi's solution because, sometimes people don't understand, you actually are a cloud, you're not building on other people's public clouds and this storage is the one use case where it actually makes sense to do that, tell us a little bit more about Wasabi's approach and your solution. >> Yeah, I appreciate that, so there's definitely some misconception, we are our own cloud storage service, we don't run on top of anybody else, right, it's our systems, it's our software deployed globally and we interoperate because we adhere to the S3 standard, we interoperate with practically hundreds of applications, primarily in this case, right, we're talking about backup and recovery applications and it's such a simple process, right? I mean, just about everybody who's anybody in this business protecting data has the ability now to access cloud storage and so we've made it really simple, in many cases, you'll see Wasabi as you know, listed in the primary set of available vendors and, you know, put in your private keys, make sure that your account is locked down properly using, let's say multifactor authentication, and you've got a great place to store copies of your data securely. >> I mean, we just heard from David Friend, if I did my math right, he was talking about, you know, 1/6 the cost per terabyte per month, maybe even a little better than that, how are you able to achieve such attractive economics? >> Yeah, so, you know, I can't remember how to translate my fractions into percentages, but I think we talk a lot about being 80%, right, less expensive than the hyperscalers. And you know, we talked about this at Vermont, right? There's some secret sauce there and you know, we take a different approach to how we utilize the raw capacity to the effective capacity and the fact is we're also not having to run, you know, a few hundred other services, right? We do storage, plain and simple, all day, all the time, so we don't have to worry about overhead to support, you know, up and coming other services that are perhaps, you know, going to be a loss leader, right? Customers love it, right, they see the fact that their data is growing 40, 80% year over year, they know they need to have some place to keep it secure, and, you know, folks are flocking to us in droves, in fact, we're seeing a tremendous amount of migration actually right now, multiple petabytes being brought to Wasabi because folks have figured out that they can't afford to keep going with their current hyperscaler vendor. >> And immutability is a feature of your product, right? What the feature called? Can you double-click on that a little bit? >> Yeah, absolutely. So, the term in S3 is Object Lock and what that means is your application will write an object to cloud storage, and it will define a retention period, let's say a week. And for that period, that object is immutable, untouchable, cannot be altered in any way, shape, or form, the application can't change it, the system administration can't change it, Wasabi can't change it, okay, it is truly carved in stone. And this is something that it's been around for a while, but you're seeing a huge uptick, right, in adoption and support for that feature by all the major vendors and I named off a few earlier and the best part is that with immutability comes some sense of, well, it comes with not just a sense of security, it is security. Right, when you have data that cannot be altered by anybody, even if the bad guys compromise your account, they steal your credentials, right, they can't take away the data and that's a beautiful thing, a beautiful, beautiful thing. >> And you look like an S3 bucket, is that right? >> Yeah, I mean, we're fully compatible with the S3 API, so if you're using S3 API based applications today, it's a very simple matter of just kind of redirecting where you want to store your data, beautiful thing about backup and recovery, right, that's probably the simplest application, simple being a relative term, as far as lift and shift, right? Because that just means for your next full, right, point that at Wasabi, retain your other fulls, you know, for whatever 30, 60, 90 days, and then once you've kind of made that transition from vine to vine, you know, you're often running with Wasabi. >> I talked to my open about the allure of object storage historically, you know, the simplicity of the get put syntax, but what about performance? Are you able to deliver performance that's comparable to other storage formats? >> Oh yeah, absolutely, and we've got the performance numbers on the site to back that up, but I forgot to answer something earlier, right, you said that immutability is a feature and I want to make it very clear that it is a feature but it's an API request. Okay, so when you're talking about gets and puts and so forth, you know, the comment you made earlier about being 80% more cost effective or 80% less expensive, you know, that API call, right, is typically something that the other folks charge for, right, and I think we used the metaphor earlier about the refrigerator, but I'll use a different metaphor today, right? You can think of cloud storage as a magical coffee cup, right? It gets as big as you want to store as much coffee as you want and the coffee's always warm, right? And when you want to take a sip, there's no charge, you want to, you know, pop the lid and see how much coffee is in there, no charge, and that's an important thing, because when you're talking about millions or billions of objects, and you want to get a list of those objects, or you want to get the status of the immutable settings for those objects, anywhere else it's going to cost you money to look at your data, with Wasabi, no additional charge and that's part of the thing that sets us apart. >> Excellent, so thank you for that. So, you mentioned some partners before, how do partners fit into the Wasabi story? Where do you stop? Where do they pick up? You know, what do they bring? Can you give us maybe, a paint a picture for us example, or two? >> Sure, so, again, we just do storage, right, that is our sole purpose in life is to, you know, to safely and securely store our customer's data. And so they're working with their application vendors, whether it's, you know, active archive, backup and recovery, IOT, surveillance, media and entertainment workflows, right, those systems already know how to manage the data, manage the metadata, they just need some place to keep the data that is being worked on, being stored and so forth. Right, so just like, you know, plugging in a flash drive on your laptop, right, you literally can plug in Wasabi as long as your applications support the API, getting started is incredibly easy, right, we offer a 30-day trial, one terabyte, and most folks find that within, you know, probably a few hours of their POC, right, it's giving them everything they need in terms of performance, in terms of accessibility, in terms of sovereignty, I'm guessing you talked to, you know, Dave Friend earlier about data sovereignty, right? We're global company, right, so there's got to be probably, you know, wherever you are in the world some place that will satisfy your sovereignty requirements, as well as your compliance requirements. >> Yeah, we did talk about sovereignty, Drew, this is really, what's interesting to me, I'm a bit of a industry historian, when I look back to the early days of cloud, I remember the large storage companies, you know, their CEOs would say, we're going to have an answer for the cloud and they would go out, and for instance, I know one bought competitor of Carbonite, and then couldn't figure out what to do with it, they couldn't figure out how to compete with the cloud in part, because they were afraid it was going to cannibalize their existing business, I think another part is because they just didn't have that imagination to develop an architecture that in a business model that could scale to see that you guys have done that is I love it because it brings competition, it brings innovation and it helps lower clients cost and solve really nagging problems. Like, you know, ransomware, of mutability and recovery, I'll give you the last word, Drew. >> Yeah, you're absolutely right. You know, the on-prem vendors, they're not going to go away anytime soon, right, there's always going to be a need for, you know, incredibly low latency, high bandwidth, you know, but, you know, not all data's hot all the time and by hot, I mean, you know, extremely hot, you know, let's take, you know, real time analytics for, maybe facial recognition, right, that requires sub-millisecond type of processing. But once you've done that work, right, you want to store that data for a long, long time, and you're going to want to also tap back into it later, so, you know, other folks are telling you that, you know, you can go to these like, you know, cold glacial type of tiered storage, yeah, don't believe the hype, you're still going to pay way more for that than you would with just a Wasabi-like hot cloud storage system. And, you know, we don't compete with our partners, right? We compliment, you know, what they're bringing to market in terms of the software vendors, in terms of the hardware vendors, right, we're a beautiful component for that hybrid cloud architecture. And I think folks are gravitating towards that, I think the cloud is kind of hitting a new gear if you will, in terms of adoption and recognition for the security that they can achieve with it. >> All right, Drew, thank you for that, definitely we see the momentum, in a moment, Drew and I will be back to get the customer perspective with Kevin Warenda, who's the Director of Information technology services at The Hotchkiss School, keep it right there. >> Hey, I'm Nate, and we wrote this song about ransomware to educate people, people like Brenda. >> Oh, God, I'm so sorry. We know you are, but Brenda, you're not alone, this hasn't just happened to you. >> No! ♪ Colonial Oil Pipeline had a guy ♪ ♪ who didn't change his password ♪ ♪ That sucks ♪ ♪ His password leaked, the data was breached ♪ ♪ And it cost his company 4 million bucks ♪ ♪ A fake update was sent to people ♪ ♪ Working for the meat company JBS ♪ ♪ That's pretty clever ♪ ♪ Instead of getting new features, they got hacked ♪ ♪ And had to pay the largest crypto ransom ever ♪ ♪ And 20 billion dollars, billion with a b ♪ ♪ Have been paid by companies in healthcare ♪ ♪ If you wonder buy your premium keeps going ♪ ♪ Up, up, up, up, up ♪ ♪ Now you're aware ♪ ♪ And now the hackers they are gettin' cocky ♪ ♪ When they lock your data ♪ ♪ You know, it has gotten so bad ♪ ♪ That they demand all of your money and it gets worse ♪ ♪ They go and the trouble with the Facebook ad ♪ ♪ Next time, something seems too good to be true ♪ ♪ Like a free trip to Asia! ♪ ♪ Just check first and I'll help before you ♪ ♪ Think before you click ♪ ♪ Don't get fooled by this ♪ ♪ Who isn't old enough to drive to school ♪ ♪ Take it from me, the director of IT ♪ ♪ Don't click on that email from a prince in Nairobi ♪ ♪ Because he's not really a prince ♪ ♪ Now our data's locked up on our screen ♪ ♪ Controlled by a kid who's just fifteen ♪ ♪ And he's using our money to buy a Ferrari ♪ >> It's a pretty sweet car. ♪ A kid without facial hair, who lives with his mom ♪ ♪ To learn more about this go to wasabi.com ♪ >> Hey, don't do that. ♪ Cause if we had Wasabi's immutability ♪ >> You going to ruin this for me! ♪ This fifteen-year-old wouldn't have on me ♪ (gentle music) >> Drew and I are pleased to welcome Kevin Warenda, who's the Director of Information Technology Services at The Hotchkiss School, a very prestigious and well respected boarding school in the beautiful Northwest corner of Connecticut, hello, Kevin. >> Hello, it's nice to be here, thanks for having me. >> Yeah, you bet. Hey, tell us a little bit more about The Hotchkiss School and your role. >> Sure, The Hotchkiss School is an independent boarding school, grades nine through 12, as you said, very prestigious and in an absolutely beautiful location on the deepest freshwater lake in Connecticut, we have 500 acre main campus and a 200 acre farm down the street. My role as the Director of Information Technology Services, essentially to oversee all of the technology that supports the school operations, academics, sports, everything we do on campus. >> Yeah, and you've had a very strong history in the educational field, you know, from that lens, what's the unique, you know, or if not unique, but the pressing security challenge that's top of mind for you? >> I think that it's clear that educational institutions are a target these days, especially for ransomware. We have a lot of data that can be used by threat actors and schools are often underfunded in the area of IT security, IT in general sometimes, so, I think threat actors often see us as easy targets or at least worthwhile to try to get into. >> Because specifically you are potentially spread thin, underfunded, you got students, you got teachers, so there really are some, are there any specific data privacy concerns as well around student privacy or regulations that you can speak to? >> Certainly, because of the fact that we're an independent boarding school, we operate things like even a health center, so, data privacy regulations across the board in terms of just student data rights and FERPA, some of our students are under 18, so, data privacy laws such as COPPA apply, HIPAA can apply, we have PCI regulations with many of our financial transactions, whether it be fundraising through alumni development, or even just accepting the revenue for tuition so, it's a unique place to be, again, we operate very much like a college would, right, we have all the trappings of a private college in terms of all the operations we do and that's what I love most about working in education is that it's all the industries combined in many ways. >> Very cool. So let's talk about some of the defense strategies from a practitioner point of view, then I want to bring in Drew to the conversation so what are the best practice and the right strategies from your standpoint of defending your data? >> Well, we take a defense in-depth approach, so we layer multiple technologies on top of each other to make sure that no single failure is a key to getting beyond those defenses, we also keep it simple, you know, I think there's some core things that all organizations need to do these days in including, you know, vulnerability scanning, patching , using multifactor authentication, and having really excellent backups in case something does happen. >> Drew, are you seeing any similar patterns across other industries or customers? I mean, I know we're talking about some uniqueness in the education market, but what can we learn from other adjacent industries? >> Yeah, you know, Kevin is spot on and I love hearing what he's doing, going back to our prior conversation about Zero Trust, right, that defense in-depth approach is beautifully aligned, right, with the Zero Trust approach, especially things like multifactor authentication, always shocked at how few folks are applying that very, very simple technology and across the board, right? I mean, Kevin is referring to, you know, financial industry, healthcare industry, even, you know, the security and police, right, they need to make sure that the data that they're keeping, evidence, right, is secure and immutable, right, because that's evidence. >> Well, Kevin, paint a picture for us, if you would. So, you were primarily on-prem looking at potentially, you know, using more cloud, you were a VMware shop, but tell us, paint a picture of your environment, kind of the applications that you support and the kind of, I want to get to the before and the after Wasabi, but start with kind of where you came from. >> Sure, well, I came to The Hotchkiss School about seven years ago and I had come most recently from public K12 and municipal, so again, not a lot of funding for IT in general, security, or infrastructure in general, so Nutanix was actually a hyperconverged solution that I implemented at my previous position. So when I came to Hotchkiss and found mostly on-prem workloads, everything from the student information system to the card access system that students would use, financial systems, they were almost all on premise, but there were some new SaaS solutions coming in play, we had also taken some time to do some business continuity, planning, you know, in the event of some kind of issue, I don't think we were thinking about the pandemic at the time, but certainly it helped prepare us for that, so, as different workloads were moved off to hosted or cloud-based, we didn't really need as much of the on-premise compute and storage as we had, and it was time to retire that cluster. And so I brought the experience I had with Nutanix with me, and we consolidated all that into a hyper-converged platform, running Nutanix AHV, which allowed us to get rid of all the cost of the VMware licensing as well and it is an easier platform to manage, especially for small IT shops like ours. >> Yeah, AHV is the Acropolis hypervisor and so you migrated off of VMware avoiding the VTax avoidance, that's a common theme among Nutanix customers and now, did you consider moving into AWS? You know, what was the catalyst to consider Wasabi as part of your defense strategy? >> We were looking at cloud storage options and they were just all so expensive, especially in egress fees to get data back out, Wasabi became across our desks and it was such a low barrier to entry to sign up for a trial and get, you know, terabyte for a month and then it was, you know, $6 a month for terabyte. After that, I said, we can try this out in a very low stakes way to see how this works for us. And there was a couple things we were trying to solve at the time, it wasn't just a place to put backup, but we also needed a place to have some files that might serve to some degree as a content delivery network, you know, some of our software applications that are deployed through our mobile device management needed a place that was accessible on the internet that they could be stored as well. So we were testing it for a couple different scenarios and it worked great, you know, performance wise, fast, security wise, it has all the features of S3 compliance that works with Nutanix and anyone who's familiar with S3 permissions can apply them very easily and then there was no egress fees, we can pull data down, put data up at will, and it's not costing as any extra, which is excellent because especially in education, we need fixed costs, we need to know what we're going to spend over a year before we spend it and not be hit with, you know, bills for egress or because our workload or our data storage footprint grew tremendously, we need that, we can't have the variability that the cloud providers would give us. >> So Kevin, you explained you're hypersensitive about security and privacy for obvious reasons that we discussed, were you concerned about doing business with a company with a funny name? Was it the trial that got you through that knothole? How did you address those concerns as an IT practitioner? >> Yeah, anytime we adopt anything, we go through a risk review. So we did our homework and we checked the funny name really means nothing, there's lots of companies with funny names, I think we don't go based on the name necessarily, but we did go based on the history, understanding, you know, who started the company, where it came from, and really looking into the technology and understanding that the value proposition, the ability to provide that lower cost is based specifically on the technology in which it lays down data. So, having a legitimate, reasonable, you know, excuse as to why it's cheap, we weren't thinking, well, you know, you get what you pay for, it may be less expensive than alternatives, but it's not cheap, you know, it's reliable, and that was really our concern. So we did our homework for sure before even starting the trial, but then the trial certainly confirmed everything that we had learned. >> Yeah, thank you for that. Drew, explain the whole egress charge, we hear a lot about that, what do people need to know? >> First of all, it's not a funny name, it's a memorable name, Dave, just like theCUBE, let's be very clear about that, second of all, egress charges, so, you know, other storage providers charge you for every API call, right? Every get, every put, every list, everything, okay, it's part of their process, it's part of how they make money, it's part of how they cover the cost of all their other services, we don't do that. And I think, you know, as Kevin has pointed out, right, that's a huge differentiator because you're talking about a significant amount of money above and beyond what is the list price. In fact, I would tell you that most of the other storage providers, hyperscalers, you know, their list price, first of all, is, you know, far exceeding anything else in the industry, especially what we offer and then, right, their additional cost, the egress costs, the API requests can be two, three, 400% more on top of what you're paying per terabyte. >> So, you used a little coffee analogy earlier in our conversation, so here's what I'm imagining, like I have a lot of stuff, right? And I had to clear up my bar and I put some stuff in storage, you know, right down the street and I pay them monthly, I can't imagine having to pay them to go get my stuff, that's kind of the same thing here. >> Oh, that's a great metaphor, right? That storage locker, right? You know, can you imagine every time you want to open the door to that storage locker and look inside having to pay a fee? >> No, that would be annoying. >> Or, every time you pull into the yard and you want to put something in that storage locker, you have to pay an access fee to get to the yard, you have to pay a door opening fee, right, and then if you want to look and get an inventory of everything in there, you have to pay, and it's ridiculous, it's your data, it's your storage, it's your locker, you've already paid the annual fee, probably, 'cause they gave you a discount on that, so why shouldn't you have unfettered access to your data? That's what Wasabi does and I think as Kevin pointed out, right, that's what sets us completely apart from everybody else. >> Okay, good, that's helpful, it helps us understand how Wasabi's different. Kevin, I'm always interested when I talk to practitioners like yourself in learning what you do, you know, outside of the technology, what are you doing in terms of educating your community and making them more cyber aware? Do you have training for students and faculty to learn about security and ransomware protection, for example? >> Yes, cyber security awareness training is definitely one of the required things everyone should be doing in their organizations. And we do have a program that we use and we try to make it fun and engaging too, right, this is often the checking the box kind of activity, insurance companies require it, but we want to make it something that people want to do and want to engage with so, even last year, I think we did one around the holidays and kind of pointed out the kinds of scams they may expect in their personal life about, you know, shipping of orders and time for the holidays and things like that, so it wasn't just about protecting our school data, it's about the fact that, you know, protecting their information is something do in all aspects of your life, especially now that the folks are working hybrid often working from home with equipment from the school, the stakes are much higher and people have a lot of our data at home and so knowing how to protect that is important, so we definitely run those programs in a way that we want to be engaging and fun and memorable so that when they do encounter those things, especially email threats, they know how to handle them. >> So when you say fun, it's like you come up with an example that we can laugh at until, of course, we click on that bad link, but I'm sure you can come up with a lot of interesting and engaging examples, is that what you're talking about, about having fun? >> Yeah, I mean, sometimes they are kind of choose your own adventure type stories, you know, they stop as they run, so they're telling a story and they stop and you have to answer questions along the way to keep going, so, you're not just watching a video, you're engaged with the story of the topic, yeah, and that's what I think is memorable about it, but it's also, that's what makes it fun, you're not just watching some talking head saying, you know, to avoid shortened URLs or to check, to make sure you know the sender of the email, no, you're engaged in a real life scenario story that you're kind of following and making choices along the way and finding out was that the right choice to make or maybe not? So, that's where I think the learning comes in. >> Excellent. Okay, gentlemen, thanks so much, appreciate your time, Kevin, Drew, awesome having you in theCUBE. >> My pleasure, thank you. >> Yeah, great to be here, thanks. >> Okay, in a moment, I'll give you some closing thoughts on the changing world of data protection and the evolution of cloud object storage, you're watching theCUBE, the leader in high tech enterprise coverage. >> Announcer: Some things just don't make sense, like showing up a little too early for the big game. >> How early are we? >> Couple months. Popcorn? >> Announcer: On and off season, the Red Sox cover their bases with affordable, best in class cloud storage. >> These are pretty good seats. >> Hey, have you guys seen the line from the bathroom? >> Announcer: Wasabi Hot Cloud Storage, it just makes sense. >> You don't think they make these in left hand, do you? >> We learned today how a serial entrepreneur, along with his co-founder saw the opportunity to tap into the virtually limitless scale of the cloud and dramatically reduce the cost of storing data while at the same time, protecting against ransomware attacks and other data exposures with simple, fast storage, immutability, air gaps, and solid operational processes, let's not forget about that, okay? People and processes are critical and if you can point your people at more strategic initiatives and tasks rather than wrestling with infrastructure, you can accelerate your process redesign and support of digital transformations. Now, if you want to learn more about immutability and Object Block, click on the Wasabi resource button on this page, or go to wasabi.com/objectblock. Thanks for watching Secure Storage Hot Takes made possible by Wasabi. This is Dave Vellante for theCUBE, the leader in enterprise and emerging tech coverage, well, see you next time. (gentle upbeat music)

>>Welcome back to VMO 2022. We're in the home stretch. Now, Dave ante for Dave Nicholson, and we're excited to have drew Schlissel on he's the director of product marketing at wasabi, and he is joined by Dustin Albertson, the manager of cloud and application alliances, product, product management at Veeam software. Dustin, did I get that right? You got it right. All right. You're gonna explain all those little titles in a moment. So wasabi is a company cool name, but you may not know much about them drew. What does wasabi do? >>We do cloud storage, plain and simple. It is the one thing we do extremely well. It's S3 compatible, and it covers a broad range of use cases, right? Primarily we work with Veeam on backup and recovery, and >>We're gonna get into that. But when we, what there's a lot of people do cloud storage, a lot of people do object store. What makes you wasabi unique >>Simplicity, predictability performance security, right? Predictability. Let's talk about price, right? That's the thing that gets people's attention, right? Oh, sure. Okay. You can look at it. One of two ways. It's either one fit the price of all the hyperscalers, significant difference there, or right. For fundamentally the same price. You get five times more storage, which makes a huge difference, especially in the backup space. When you want to have a lot of backups, right. Folks would prefer to have months of backups as opposed to days or weeks. Right? >>How do you, how do you do that? Because, because there's, you know, maybe >>It sounds like magic, doesn't >>It? Yeah. Yeah. I mean, you know, look at us, we've all been around the block quite a few times and we know that the bits and the bites and the bolts are all basically the same. What are you doing to get that level of? >>I can't tell you >>Secret's secret. It's secret. >>Look, it, it doesn't have to be that expensive. Okay. Now granted, there's some things obviously we do that are proprietary and different from, >>Well, like stealing electricity from your neighbor or something. I mean, what, >>You just run a cord over a >>Absolutely that's one way to cut down on price. But because we are so focused on just the storage, right. And our founders, you know, the gentleman who founded Carbonite, no a thing or two about storage. Sure. Right. We have a very highly optimized stack, very efficient. You know, you guys know what raw to usable story is. Right? You've gone through that TCO analysis before, and we're highly efficient in how we use the raw storage. And we pass that price on to our customers. Right. We believe that a low price cloud storage, right? One tier always hot, always available. It gives our customers the ability to spend their money in other places. Right. >>Well, and, and there's a price umbrella that the public cloud guys have is kind of a gift that they've given you. Hey, look at Amazon's operating profits last quarter. It was 35%. Those are like Oracle operating margins. Not that I, we don't know what your operating margins are, but I I've followed David friend's career for a long, long time. He's got good nose for business. But so Dustin, when you, when you hear drew talk about the ability to retain that much data, what does that mean for Veeam customers? >>So the primary thing for Veeam customers is the ease of use. I would say, you know, the, the performance and things like that are all nice, right? They're, they're important. But primarily what I see is people say how easy it is to use and how easy it is to price. Now, the objective, you know, the alternative is you go to another cloud provider and you say, well, how much will this cost me per month? You really have to underst yes, you really have to understand object storage, how Veeam works, how we're moving data, all the API calls, all of that to really kind of correlate out a guesstimate of what your price would be per month. You know, with LASA it's, it's a flat fee it's per terabyte. You know what it is gonna be? That's it? There's no API charges. There's no egres. So the customers really love that. Ease of use this become one of the most popular endpoints for object storage for our customers. >>Imagine this, right? You go to best buy and you buy a refrigerator and you bring it home and you stock it with all your favorite drinks and snacks. Okay. You on game day, you go and you open the fridge and you hear a sound Bing. And it's your phone and it's your credit card company telling you that you've been charged a door opening fee. Okay. And then you grab a beer out of that fridge, Bing, Bing, and you hear another ring and now you're getting a beer extraction fee. Okay. Now I want to be fair to, you know, all the sponsors here, but okay. With wasabi, you can open that door. You could stand there. You can air condition, the whole house. You can take a beer out and put a beer back or whatever your favorite beverage is. And you're not gonna hear that noise. Okay. Very straightforward. Like in, in geometry class, right? The slope of a line Y equals MX plus B B equals zero. Okay. Well, >>Whoa. Well, you had me at free beer. You didn't, >>You don't, but you understand why? >>Why would you, you don't need to go see >>To open your fridge and take out a beverage, take out a snack. Okay. That's the predictable part of wasabi. That's what's resonating so strongly with folks where everything else is in this world. Unpredictable. >>So ease, simplicity. Maybe the answer to that is, well, there's all this other stuff in the cloud. I can just, it's convenient for me. It's right there. So how do you address that convenience factor? All these other services, you know, that I can get streaming and machine learning and all that other great stuff. How do you address that? >>Sometimes all you need is storage. Okay. That no, it that's yet put, okay. That's beauty of wasabi. We're not trying to be everything to everyone. We're trying to be one thing executed very well for a, a specific set of users and use cases. >>I may be a little objective here, but I, I, you know, I've grown up with you guys, right? You, you, you were one of the first partners that I started working with and, and, you know, I've seen you kind of grow, but one of the things I think that you've done a real good job at is, is like you say, sticking to your, your lanes, you know, just going after use cases that just need data. Right. I don't need to get into the AI or the analytics or all of this. We just do this and do it well. And, and people have resonated with that. Right? Yeah. >>So big topic here of course is ransomware. Yeah. 3, 2 11, 0. What is that? What are the threes? The twos, the ones >>That's you, you gotta explain that one. Okay. >>So forever we had the 3, 2, 1 rule, right? Like three copies of data, two different, two different copies, two different media types. Yeah. One offsite. And then one is, is testing. And then zero now is, is validation. BA basically reuse that data. Make sure that you're testing it because if you're not, if you're following through two one, and you're not actually testing your data, is it really good? You don't know. You're just, you may have bad copies spread out all over the place. So one of the things where wasabi shines is is that they don't have these E risk charges. They don't have these API charges. So you can test that data. You can, after you send a backup up there, restore it somewhere else and validate that it works and then get rid of it. And it's still sitting up there in BAA. >>So you're not trying to balance your activities and your operational requirements with your, with your bill. Correct. You're not getting yelled at, by the, the controller at the end of the month. >>You're unconstrained. Yeah. Right. And I think also imutability comes into play. Correct. As well. >>Talk about >>That. Right. So, you know, we heard this morning in the keynote, right? That backup data sets are, you know, one of the main attack vectors, right. For cyber criminals. And it makes sense, right. They take down your primary systems and they control your backup systems. They've got you. You have no choice, but to pay that ransom. Okay. So mutability, that means that your backups are untouchable, your root user, your admins, the folks at wasabi, the folks at Veeam, nobody can alter that data period. End of story. Okay. That saves you from yourself that saves you from the hackers, right? I mean the most disturbing story I've read about cyber warfare right now is that people are getting bribe offers from these cyber gangs. And they're just, you know, for a couple of Bitcoin handing over the keys to the kingdom with imutability, you're actually safe from that scenario. >>So that's a service, correct? >>No, it's a feature. >>Okay. So can I turn it off? >>Yeah. You don't have to use it. >>No. Can I, after I've, after I've turned it on, can I turn it off? >>Oh, it's up to you. I mean, why don't you talk about >>That? Yeah. Yeah. So it's, it's an API. So if let's say you send some backups up there today and you set it for two weeks and you decide today. Oh, I made a mistake. I wanna turn it off. You can't turn it off. Yeah. >>Okay. So as long as you set that policy, it's, it's a big warning, right? You can't undo this. Correct. Okay. So even if I come, come to jump to the admin with a bunch of Bitcoin yep. He or she can't undo, right? >>Nope. That's right. And you can set it for two weeks, two months, two years. Right. You can use it to secure your backups. Yep. Right. You can also use that same feature in compliance situations. Right. Regulatory environments, where you've gotta retain customer data for, you know, 5, 7, 10 years. Right. By using that imutability feature, you guarantee the integrity of that data for whatever period you set. >>And it's a feature it's not a paid for service. Is that right? >>It is included as part of the service. >>Okay. So I don't >>Free beer and free meat. >>I think I'm correct that some, some competitors you're paying for that service. So if you turn it off, there's a, if you don't stop paying, there's a, there's a theory. They could turn it off on you. They will warn you. >>Sure. But >>That says to me that somebody could be tempted by a few Bitcoin. >>That's not a mutable. Well's >>Notable. I agree. Yeah. Yeah. Yeah. >>Well, and, and there is a charge to use it in other places because it's an API request. Right. It's an action. It's opening the fridge. >>It's like texting. Yes. Maybe a charge. >>Yeah. I remember. I remember those days. Was it 10 cents? A 10 cents a message or something Telegraph. >>Yeah. >>Yeah. >>Yeah. You still get those messages. Right? Text, text fees may apply. I'm like really? Okay. So tell me more about, so you got me. I'm sold. Okay. I've I've David friends got good job. Got cred, got credibility. Okay. But I have some other questions. Like where's my data. You guys running your own data centers. What's your global footprint. How do you deal with data sovereignty? All that stuff. >>So right now, oh boy. Now I'm on the spot. I wanna say 11 locations around the world. It's our gear. We're running it in concert with folks who are helping us host that system. Right. But we have complete control of course, over our systems. We're everywhere. Right? Just open, let's see. Toronto Frankfurt, Paris, London, Sydney just spun up in the last week. We've got Singapore coming online. I think in the next two weeks. Two >>In Japan. >>Yep. Two in Japan, multiple locations in the United States. So in terms of sovereignty, right, as long as folks are keeping it within, you know, their, their physical boundaries, not a problem. And if folks want to use, you know, other locations in other countries, great. We can support that as well. >>So you got momentum as a business. I mean, that's pretty clear. Yeah. Just from the discussions I've had with, with folks like David, and obviously you you're excited about this, where's it coming from? Is it really that, that price factor that's driving people to you? Is it Dustin said simplicity. I mean, where are you seeing the momentum geographies? Where is it? Where's the action. >>I I'll say, you know, from my point of view, it's, it's been a combination of all that, right? It, it's simple. It's easy to use a, like a user can, any user who's not cloud friendly, right. Can log in and create one. It's a simple portal to create a bucket and then start sending stuff off site. But also they've, they've kind of, they reminded me of a younger Veeam, like when they first started, because they went after the channel and they went and started these partner programs and, and MSP programs and things like that that have been really successful as far as one of the key markets is MSPs. Right? Because they, you know, want a cheap place to put this data. They don't wanna have to buy appliances. They don't wanna have to go to AWS and things like that. So this has been really appealing to >>Them. You know, it's interesting. So I have a, we have a partnership with a data company down in New York called enterprise technology research. We write a breaking analysis every week and we use a lot of their data. One of the things that popped up recently, maybe a year ago, OpenStack I'm like OpenStack. So we dug in like where's OpenStack and what it was was MSPs didn't want pay the VTax. Right. So they were rolling their own with, with open source and open stack. It was red hat services, blah, blah, blah. But it sounds like a similar dynamic, especially with the MSPs. >>I, so I think we've, I, I hate to use the, the metaphor, but I will. Right. There's a perfect storm happening, right. Especially in the last, what, two years. All right. The cloud has been gaining traction, but we've been around long enough to see the pendulum swinging. Right. Some folks went crazy for the cloud and then they got their bill and then they went crazy to get back out of the cloud. But now, you know, with distributed workforces, with the, you know, the, the constant attacks on their, their on-prem systems, right. The growth in cloud across the board has been phenomenal. I know you're a market watcher. Right. I know you guys are keeping close eyes. I saw your recent analysis on the cybersecurity firms. Right. It continues to grow. There's no question about it. We're we're on that wave. Right. And I think we've, you know, we're not, we're, we're, I don't know if it's the long board or the short little snappy board. Yes. We actually identify and, and, and went after the opportunity to partner with Veeam very early on, because it's the perfect work case work, work load. >>How long can you sustain that? And still resist the temptation to come out with some new shiny object to distract people? >>I >>Mean, what, what, what does that, what does that look like in terms of, as you look out in this laser focused yeah. Addressable market that you're going after now. >>So, you know, the best part about being here this week is having great conversations and, and talking to folks about what they're seeing in the marketplace and the different verticals. I don't think we've even scratched the surface of any of the verticals that we are working in today. Right. First and foremost, when it comes to backup and recovery, there's so much more opportunity with Veeam, right? Whether it's healthcare, manufacturing, logistics, analytics, backup of IML, you know, analysis, I think it's almost limitless, right. Data's growing what, 40, 80% year, over year, depending on who you ask. Right. Then the other things that we do, which maybe folks don't even know about, we have a burgeoning business in video surveillance, right. We're working with all the top partners in that sector. And the takeup is phenomenal because they are tweaking their technology to maintain a relatively small cash, right. OnPrem or in the central office. And then they're just kind of, you know, tearing that off to the cloud to have essentially a bottomless backup or archive of that footage. And they can do it at 4k. Here's the best part, right. When AK comes out, guess what, you know, that data set doubles in size. >>Right. But that's right in your zone. That's not stepping out that that's not stepping after that's that's classic leveraging. Good >>Answer. In other words. Yeah. Yeah. Thank you. >>I mean, if >>You're, if you're, if you're hitting singles and doubles all day long, right. Do you have to switch to be a power hitter and go for the fences and drop your batting average down, but hope that your slugging percentage goes up. I think you keep hitting singles doubles, you know, in triples, >>A lot of people on Sandhill road or, you know, at the bar at the Rosewood would disagree with you. Wow. And so I, I appreciate the discipline. >>Yeah. And it's true. And, and as we know, the industry is littered with a lot of those names that just didn't didn't make it >>Let's stay positive, you know? >>Okay. No he's saying yeah, no, no. A lot of guys at sand hill road would say, no, you gotta go for it. Yeah. You gotta, you gotta forget these singles. We want, >>Yeah. We need home runs gotta be >>Shiny. Well, I mean, look at Vema as a, as a, as an example right. Of a disciplined approach. Right. Exactly. To, to a space that they have steadily grown. I mean, congratulations. Right. You guys have been identified by IDC, right. Is essentially, you know, co number ones. And I expect that to be the number one in the market. Right. I think, you know, David friend clearly has provided excellent guidance, right. To steer the company that way. And I'm just really happy >>To be about that. Oh. And the Tam is data. Right. And you're, you're just another node on the data universe. Right. Which is, that's what you want. You want, you don't necessarily wanna move it around. Yeah. If you don't have to. >>It is interesting though. I mean, we, we are seeing more and more analysts identifying with Sabi as like the fourth player. Yeah. Which is pretty cool. Right. And I also heard it from some good sources this week that let's say one of the hyperscalers has, you know, started to yeah. Have conversations about us. Let's just >>Leave it. That's good. It means you're bothering people. Yeah. Said, all right, guys, we gotta go. Thanks so much for coming on the queue. Thank you. Great to have you. That was easy. Thank you. Appreciate it. Very welcome. All right. Keep it right there. We'll be back to wrap up day one from VMO in 2022, right back.