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Bassam Tabbara, Upbound | CloudNativeSecurityCon 23


 

(upbeat music) >> Hello and welcome back to theCUBE's coverage of Cloud Native SecurityCon North America 2023. Its first inaugural event. It's theCUBE's coverage. We were there at the first event for a KubeCon before CNCF kind of took it over. It was in Seattle. And so in Seattle this week is Cloud Native SecurityCon. Of course, theCUBE is there covering via our Palo Alto Studios and our experts around the world who are bringing in Bassam Tabbara who's the CEO and founder of upbound.io. That's the URL, but Upbound is the company. The creators of Crossplane. Really kind of looking at the Crossplane, across the abstraction layer, across clouds. A big part of, as we call supercloud trend. Bassam, great to see you. You've been legend in the open source community. Great to have you on. >> Thanks, John. Always good to be on theCUBE. >> I really wanted to bring you in 'cause I want to get your perspective. You've seen the movie, you've seen open source software grow, it continues to grow. Now you're starting to see the Linux Foundation, which has CNCF really expanding their realm. They got the CloudNativeCon, KubeCon, which is Kubernetes event. That's gotten so massive and so successful. We've been to every single one as you know. I've seen you there and all of them as well. So that's going great. Now they got this new event that's spins out dedicated to security. Everybody wants to know why the new event? What's the focus? Is it needed? What will they do? What's different from KubeCon? Where do I play? And so there's a little bit of a question mark in the ecosystem around this event. And so we've been reporting on it. Looking good so far. People are buzzing, again, they're keeping it small. So that kind of managing expectations like any good event would do. But I think it's been successful, which I wanted like to get your take on how you see it. Is this good? Are you indifferent? Are you excited by this? What's your take? >> I mean, look, it's super exciting to see all the momentum around cloud native. Obviously there are different dimensions of cloud native securities, an important piece. Networking, storage, compute, like all those things I think tie back together and in some ways you can look at this event as a focused event on the security aspect as it relates to cloud native. And there are lots of vendors in this space. There's lots of interesting projects in the space, but the unifying theme is that they come together and probably around the Kubernetes API and the momentum around cloud native and with Kubernetes at the center of it. >> On the focus on Kubernetes, it seems this event is kind of classic security where you want to have deep dives. Again, I call it the event operating system 'cause you decouple, make things highly cohesive, and you link them together. I don't see a problem with it. I kind of like this. I gave it good reviews if they stay focused because security is super critical. There was references to bind and DNS. There's a lot of things in the infrastructure plumbing that need to be looked at or managed or figured out or just refactored for modernization needs. And I know you've done a lot with storage, for instance, storage, networking, kernel. There's a lot of things in the old tech or tech in the cloud that needs to be kind, I won't say rebooted, but maybe reset or jump. Do you see it that way? Are there things that need to get done or is it just that there's so much complexity in the different cloud cluster code thing going on? >> It's obviously security is a very, very big space and there are so many different aspects of it that people you can go into. I think the thing that's interesting around the cloud native community is that there is a unifying theme. Like forget the word cloud native for a second, but the unifying theme is that people are building around what looks like a standardized play around Kubernetes and the Kubernetes API. And as a result you can recast a lot of the technologies that we are used to in the past in a traditional security sense. You can recast them on top of this new standardized approach or on Kubernetes, whether it's policy or protecting a supply chain or scanning, or like a lot of the access control authorization, et cetera. All of those things can be either revived to apply to this cloud native play and the Kubernetes play or creating new opportunities for companies to actually build new and interesting projects and companies around a standardized play. >> Do you think this also will help the KubeCon be more focused around the developer areas there and just touching on security versus figuring out how to take something so important in KubeCon, which the stakeholders in KubeCon have have grown so big, I can see security sucking a lot of oxygen out of the room there. So here you move it over, you keep it over here. Will anything change on the KubeCon site? We'll be there in in Amsterdam in April. What do you think the impact will be? Good? Is it good for the community? Just good swim lanes? What's your take? >> Yeah, I still think KubeCon will be an umbrella event for the whole cloud native community. I suspect that you'll see some of the same vendors and projects and everything else represented in KubeCon. The way I think about all the branched cloud native events are essentially a way to have a more focused discussion, get people together to talk about security topics or networking topics or things that are more focused way. But I don't think it changes the the effect of KubeCon being the umbrella around all of it. So I think you'll see the same presence and maybe larger presence going forward at Amsterdam. We're planning to be there obviously and I'm excited to be there and I think it'll be a big event and having a smaller event is not going to diminish the effect of KubeCon. >> And if you look at the developer community they've all been online for a long time, from IRC chat to now Slack and now new technologies and stuff like Discord out there. The event world has changed post-pandemic. So it makes sense. And we're seeing this with all vendors, by the way, and projects. The digital community angle is huge because if you have a big tent event like KubeCon you can make that a rallying moment in the industry and then have similar smaller events that are highly focused that build off that that are just connective tissue or subnets, if you will, or communities targeted for really deeper conversations. And they could be smaller events. They don't have to be monster events, but they're connected and traverse into the main event. This might be the event format for the future for all companies, whether it's AWS or a company that has a community where you create this network effect, if you will, around the people. >> That's right. And if you look at things like AWS re:Invent, et cetera, I mean, that's a massive events. And in some ways it, if it was a set of smaller sub events, maybe it actually will flourish more. I don't know, I'm not sure. >> They just killed the San Francisco event. >> That's right. >> But they have re:Inforce, all right, so they just established that their big events are re:Invent and re:Inforce as their big. >> Oh, I didn't hear about re:Inforce. That's news to me. >> re:Inforce is their third event. So they're doing something similar as CloudNativeCon, which is you have to have an event and then they're going to create a lot of sub events underneath. So I think they are trying to do that. Very interesting. >> Very interesting for sure. >> So let's talk about what you guys are up to. I know from your standpoint, you had a lot of security conversations. How is Crossplane doing? Obviously, you saw our Supercloud coverage. You guys fit right into that model where clients, customers, enterprises are going to want to have multiple cloud operating environments for whatever the use case, whether you're using ChatGPT, you got to get an Azure instance up and running for that. Now with APIs, we're hearing a lot of developers doing that. So you're going to start to see this cross cloud as VMware calls, what we call it supercloud. There's more need for Crossplane like thinking. What's the update? >> For sure, and we see this very clearly as well. So the fact that there is a standardization layer, there is a layer that lets you converge the different vendors that you have, the different clouds that you have, the different hype models that you have, whether it's hybrid or private, public, et cetera. The unifying theme is that you're literally bringing all those things under one control plane that enables you to actually centralize and standardize on security, access control, helps you standardize on cost control, quota policy, as well as create a self-service experience for your developers. And so from a security standpoint, the beauty of this is like, you could use really popular projects like open policy agent or Kyverno or others if you want to do policy and do so uniformly across your entire stack, your entire footprint of tooling, vendors, services and across deployment models. Those things are possible because you're standardizing and consolidating on a control plane on top of all. And that's the thing that gets our customers excited. That we're seeing in the community that they could actually now normalize standardize on small number of projects and tools to manage everything. >> We were talking about that in our summary of the keynote yesterday. Dave Vellante and I were talking about the idea of clients want to have a redo of their security. They've been, just the tooling has been building up. They got zero trust in place, maybe with some big vendor, but now got the cloud native opportunity to refactor and reset and reinvent their security paradigm. And so that's the positive thing we're hearing. Now we're seeing enterprises want this cross cloud capabilities or Crossplane like thinking that you guys are talking about. What are your customers telling you? Can you share from an enterprise perspective where they're at in this journey? Because part of the security problems that we've been reporting on has been because clients are moving from IT to cloud native and not everyone's moved over yet. So they're highly vulnerable to ransomware and all kinds of other crap. So another attacks, so they're wide open, But people who are moving into cloud native, are they stepping up their game on this Crossplane opportunity? Where are they at? Can you share data on that? >> Yeah, we're grateful to be talking to a lot of customers these days. And the interesting thing is even if you talked about large financial institutions, banks, et cetera, the common theme that we hear is that they bought tools for each of the different departments and however they're organized. Sometimes you see the folks that are running databases, networking, being separated from say, the computer app developers or they're all these different departments within an organization. And for each one of those, they've made localized decisions for tooling and services that they bought. What we're seeing now consistently is that they're all together, getting together, and trying to figure out how to standardize on a smaller one set of tooling and services that goes across all the different departments and all different aspects of the business that they're running. And this is where this discussion gets a lot very interesting. If instead of buying a different policy tool for each department, or once that fits it you could actually standardize on policy or the entire footprint of services that they're managing. And you get that by standardizing on a control plane or standardizing on effectively one point of control for everything that they're doing. And that theme is like literally, it gets all our customers excited. This is why they're engaging in all of this. It's almost the holy grail. The thing that I've been trying to do for a long time. >> I know. >> And it's finally happening. >> I know you and I have talked about this many times, but I got to ask you the one thing that jumps into everybody's head when you hear control plane is lock-in. So how do you discuss that lock-in, perception from the reality of the situation? How do you unpack that for the customer? 'Cause they want choice at the end of the day. There's the preferred vendors for sure on the hyperscale side and app side and open source, but what's the lock-in? What does the lock-in conversation look like? Or do they even have that conversation? >> Yeah. To be honest, I mean, so their lock-in could be a two dimensions here. Most of our customers and people are using Crossplane or using app on product around it. Most of our do, concentrated in, say a one cloud vendor and have others. So I don't think this is necessarily about multicloud per se or being locked into one vendor. But they do manage many different services and they have legacy tooling and they have different systems that they bought at different stages and they want to bring them all together. And by bringing them all together that helps them make choices about consulting or even replacing some of them. But right now everything is siloed, everything is separate, both organizationally as well as the code bases or investments and tooling or contracts. Everything is just completely separated and it requires humans to put them together. And organizations actually try to gather around and put them together. I don't know if lock-in is the driving goal for this, but it is standardization consolidation. That's the driving initiative. >> And so unification and building is the big driver. They're building out >> Correct, and you can ask why are they doing that? What does standardization help with? It helps them to become more productive. They can move faster, they can innovate faster. Not as a ton of, like literally revenue written all over. So it's super important to them that they achieved this, increase their pace of innovation around this and they do that by standardizing. >> The great point in all this and your success at Upbound and now CNCF success with KubeCon + CloudNativeCon and now with the inaugural event of Cloud Native SecurityCon is that the customers are involved, a lot of end users are involved. There's a big driver not only from the industry and the developers and getting architecture right and having choice. The customers want this to happen. They're leaning in, they're part of it. So that's a big driver. Where does this go? If you had to throw a dart at the board five years from now Cloud Native SecurityCon, what does it look like if you had to predict the trajectory of this event and community? >> Yeah, I mean, look, I think the trajectory one is that we have what looks like a standardization layer emerging that is all encompassing. And as a result, there is a ton of opportunity for vendors, projects, communities to build around within on top of this layer. And essentially create, I think you talked about an operating system earlier and decentralized aspect of this, but it's an opportunity to actually, what it looks like for the first time we have a convergence happening industry-wide and through open source and open source foundations. And I think that means that there'll be new opportunity and lots of new projects and things that are created in the space. And it also means that if you don't attach this space, you'll likely be left out. >> Awesome. Bassam, great to have you on, great expert commentary, obviously multi CUBE alumni and supporter of theCUBE and as you become successful we really appreciate your support for helping us get the content out there. And best of luck to your team and thanks for weighing in on Cloud Native SecurityCon. >> Awesome. It's always good talking to you, John. Thank you. >> Great stuff. This is more CUBE coverage from Palo Alto, getting folks on the ground on location, getting us the stories in Seattle. Of course, Cloud Native SecurityCon, the inaugural event, which looks like will be the beginning of a series of multi-year journey for the CNCF, focusing on security. Of course, theCUBE's here to cover it, every angle of it, and extract the signal from the noise. I'm John Furrier, thanks for watching. (upbeat music)

Published Date : Feb 3 2023

SUMMARY :

Really kind of looking at the Crossplane, Always good to be on theCUBE. in the ecosystem around this event. and probably around the Kubernetes API Again, I call it the a lot of the technologies that Is it good for the community? for the whole cloud native community. for the future for all companies, And if you look at things They just killed the that their big events are That's news to me. and then they're going to create What's the update? the different clouds that you have, And so that's the positive for each of the different departments but I got to ask you the one thing That's the driving initiative. building is the big driver. Correct, and you can ask and the developers and I think you talked about and as you become successful good talking to you, John. and extract the signal from the noise.

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Austin Parker, Lightstep | AWS re:Invent 2022


 

(lively music) >> Good afternoon cloud community and welcome back to beautiful Las Vegas, Nevada. We are here at AWS re:Invent, day four of our wall to wall coverage. It is day four in the afternoon and we are holding strong. I'm Savannah Peterson, joined by my fabulous co-host Paul Gillen. Paul, how you doing? >> I'm doing well, fine Savannah. You? >> You look great. >> We're in the home stretch here. >> Yeah, (laughs) we are. >> You still look fresh as a daisy. I don't know how you do it. >> (laughs) You're too kind. You're too kind, but I'm vain enough to take that compliment. I'm very excited about the conversation that we're going to have up next. We get to get a little DevRel and we got a little swagger on the stage. Welcome, Austin. How you doing? >> Hey, great to be here. Thanks for having me. >> Savannah: Yeah, it's our pleasure. How's the show been for you so far? >> Busy, exciting. Feels a lot like, you know it used to be right? >> Yeah, I know. A little reminiscent of the before times. >> Well, before times. >> Before we dig into the technical stuff, you're the most intriguingly dressed person we've had on the show this week. >> Austin: I feel extremely underdressed. >> Well, and we were talking about developer fancy. Talk to me a little bit about your approach to fashion. Wasn't expecting to lead with this, but I like this but I like this actually. >> No, it's actually good with my PR. You're going to love it. My approach, here's the thing, I give free advice all the time about developer relations, about things that work, have worked, and don't work in community and all that stuff. I love talking about that. Someone came up to me and said, "Where do you get your fashion tips from? What's the secret Discord server that I need to go on?" I'm like, "I will never tell." >> Oh, okay. >> This is an actual trait secret. >> Top secret. Wow! Talk about. >> If someone else starts wearing the hat, then everyone's going to be like, "There's so many white guys." Look, I'm a white guy with a beard that works in technology. >> Savannah: I've never met one of those. >> Exactly, there's none of them at all. So, you have to do something to kind stand out from the crowd a little bit. >> I love it, and it's a talk trigger. We're talking about it now. Production team loved it. It's fantastic. >> It's great. >> So your DevRel for Lightstep, in case the audience isn't familiar tell us about Lightstep. >> So Lightstep is a cloud native observability platform built at planet scale, and it powers observability at some places you've heard of like Spotify, GitHub, right? We're designed to really help developers that are working in the cloud with Kubernetes, with these huge distributed systems, understand application performance and being able to find problems, fix problems. We're also part of the ServiceNow family and as we all know ServiceNow is on a mission to help the world of work work better by powering digital transformation around IT and customer experiences for their many, many, many global 2000 customers. We love them very much. >> You know, it's a big love fest here. A lot of people have talked about the collaboration, so many companies working together. You mentioned unified observability. What is unified observability? >> So if you think about a tradition, or if you've heard about this traditional idea of observability where you have three pillars, right? You have metrics, and you have logs, and you have traces. All those three things are different data sources. They're picked up by different tools. They're analyzed by different people for different purposes. What we believe and what we're working to accomplish right now is to take all that and if you think those pillars, flip 'em on their side and think of them as streams of data. If we can take those streams and integrate them together and let you treat traces and metrics and logs not as these kind of inviolate experiences where you're kind of paging between things and going between tab A to tab B to tab C, and give you a standard way to query this, a standard way to display this, and letting you kind of find the most relevant data, then it really unlocks a lot of power for like developers and SREs to spend less time like managing tools. You know, figuring out where to build their query or what dashboard to check, more just being able to like kind of ask a question, get an answer. When you have an incident or an outage that's the most important thing, right? How quickly can you get those answers that you need so that you can restore system health? >> You don't want to be looking in multiple spots to figure out what's going on. >> Absolutely. I mean, some people hear unified observability and they go to like tool consolidation, right? That's something I hear from a lot of our users and a lot of people in re:Invent. I'll talk to SREs, they're like, "Yeah, we've got like six or seven different metrics products alone, just on services that they cover." It is important to kind of consolidate that but we're really taking it a step lower. We're looking at the data layer and trying to say, "Okay, if the data is all consistent and vendor neutral then that gives you flexibility not only from a tool consolidation perspective but also you know, a consistency, reliability. You could have a single way to deploy your observability out regardless of what cloud you're on, regardless if you're using Kubernetes or Fargate or whatever else. or even just Bare Metal or EC2 Bare Metal, right? There's been so much historically in this space. There's been a lot of silos and we think that unify diversability means that we kind of break down those silos, right? The way that we're doing it primarily is through a project called OpenTelemetry which you might have heard of. You want to talk about that in a minute? . >> Savannah: Yeah, let's talk about it right now. Why don't you tell us about it? Keep going, you're great. You're on a roll. >> I am. >> Savannah: We'll just hang out over here. >> It's day four. I'm going to ask the questions and answer the questions. (Savannah laughs) >> Yes, you're right. >> I do yeah. >> Open Tele- >> OpenTelemetry . >> Explain what OpenTelemetry is first. >> OpenTelemetry is a CNCF project, Cloud Native Computing Foundation. The goal is to make telemetry data, high quality telemetry data, a builtin feature of cloud native software right? So right now if you wanted to get logging data out, depending on your application stack, depending on your application run time, depending on language, depending on your deployment environment. You might have a lot... You have to make a lot of choices, right? About like, what am I going to use? >> Savannah: So many different choices, and the players are changing all the time. >> Exactly, and a lot of times what people will do is they'll go and they'll say like, "We have to use this commercial solution because they have a proprietary agent that can do a lot of this for us." You know? And if you look at all those proprietary agents, what you find very quickly is it's very commodified right? There's no real difference in what they're doing at a code level and what's stopped the industry from really adopting a standard way to create this logs and metrics and traces, is simply just the fact that there was no standard. And so, OpenTelemetry is that standard, right? We've got dozens of companies many of them like very, many of them here right? Competitors all the same, working together to build this open standard and implementation of telemetry data for cloud native software and really any software right? Like we support over 12 languages. We support Kubernetes, Amazon. AWS is a huge contributor actually and we're doing some really exciting stuff with them on their Amazon distribution of OpenTelemetry. So it's been extremely interesting to see it over the past like couple years go from like, "Hey, here's this like new thing that we're doing over here," to really it's a generalized acceptance that this is the way of the future. This is what we should have been doing all along. >> Yeah. >> My opinion is there is a perception out there that observability is kind of a commodity now that all the players have the same set of tools, same set of 15 or 17 or whatever tools, and that there's very little distinction in functionality. Would you agree with that? >> I don't know if I would characterize it that way entirely. I do think that there's a lot of duplicated effort that happens and part of the reason is because of this telemetry data problem, right? Because you have to wind up... You know, there's this idea of table stakes monitoring that we talk about right? Table stakes monitoring is the stuff that you're having to do every single day to kind of make sure your system is healthy to be able to... When there's an alert, gets triggered, to see why it got triggered and to go fix it, right? Because everyone has the kind of work on that table stake stuff and then build all these integrations, there's very little time for innovation on top of that right? Because you're spending all your time just like working on keeping up with technology. >> Savannah: Doing the boring stuff to make sure the wheels don't fall off, basically. >> Austin: Right? What I think the real advantage of OpenTelemetry is that it really, from like a vendor perspective, like it unblocks us from having to kind of do all this repetitive commodified work. It lets us help move that out to the community level so that... Instead of having to kind of build, your Kubernetes integration for example, you can just have like, "Hey, OpenTelemetry is integrated into Kubernetes and you just have this data now." If you are a commercial product, or if you're even someone that's interested in fixing a, scratching a particular itch about observability. It's like, "I have this specific way that I'm doing Kubernetes and I need something to help me really analyze that data. Well, I've got the data now I can just go create a project. I can create an analysis tool." I think that's what you'll see over time as OpenTelemetry promulgates out into the ecosystem is more people building interesting analysis features, people using things like machine learning to analyze this large amount, large and consistent amount of OpenTelemetry data. It's going to be a big shakeup I think, but it has the potential to really unlock a lot of value for our customers. >> Well, so you're, you're a developer relations guy. What are developers asking for right now out of their observability platforms? >> Austin: That's a great question. I think there's two things. The first is that they want it to just work. It's actually the biggest thing, right? There's so many kind of... This goes back to the tool proliferation, right? People have too much data in too many different places, and getting that data out can still be really challenging. And so, the biggest thing they want is just like, "I want something that I can... I want a lot of these questions I have to ask, answered already and OpenTelemetry is going towards it." Keep in mind it's the project's only three years old, so we obviously have room to grow but there are people running it in production and it works really well for them but there's more that we can do. The second thing is, and this isn't what really is interesting to me, is it's less what they're asking for and more what they're not asking for. Because a lot of the stuff that you see people, saying around, "Oh, we need this like very specific sort of lower level telemetry data, or we need this kind of universal thing." People really just want to be able to get questions or get questions answered, right? They want tools that kind of have these workflows where you don't have to be an expert because a lot of times this tooling gets locked behind sort of is gate kept almost in a organization where there are teams that's like, "We're responsible for this and we're going to set it up and manage it for you, and we won't let you do things outside of it because that would mess up- >> Savannah: Here's your sandbox and- >> Right, this is your sandbox you can play in and a lot of times that's really useful and very tuned for the problems that you saw yesterday, but people are looking at like what are the problems I'm going to get tomorrow? We're deploying more rapidly. We have more and more intentional change happening in the system. Like it's not enough to have this reactive sort of approach where our SRE teams are kind of like or this observability team is building a platform for us. Developers want to be able to get in and have these kind of guided workflows really that say like, "Hey, here's where you're starting at. Let's get you to an answer. Let's help you find the needle in the haystack as it were, without you having to become a master of six different or seven different tools." >> Savannah: Right, and it shouldn't be that complicated. >> It shouldn't be. I mean we've certainly... We've been working on this problem for many years now, starting with a lot of our team that started at Google and helped build Google's planet scale monitoring systems. So we have a lot of experience in the field. It's actually one... An interesting story that our founder or now general manager tells BHS, Ben Sigelman, and he told me this story once and it's like... He had built this really cool thing called Dapper that was a tracing system at Google, and people weren't using it. Because they were like, "This is really cool, but I don't know how to... but it's not relevant to me." And he's like, the one thing that we did to get to increase usage 20 times over was we just put a link. So we went to the place that people were already looking for that data and we added a link that says, "Hey, go over here and look at this." It's those simple connections being able to kind of draw people from like point A to point B, take them from familiar workflows into unfamiliar ones. You know, that's how we think about these problems right? How is this becoming a daily part of someone's usage? How is this helping them solve problems faster and really improve their their life? >> Savannah: Yeah, exactly. It comes down to quality of life. >> Warner made the case this morning that computer architecture should be inherently event-driven and that we are moving toward a world where the person matters less than what the software does, right? The software is triggering events. Does this complicate observability or simplify it? >> Austin: I think that at the end of the day, it's about getting the... Observability to me in a lot of ways is about modeling your system, right? It's about you as a developer being able to say this is what I expect the system to do and I don't think the actual application architecture really matters that much, right? Because it's about you. You are building a system, right? It can be event driven, can be support request response, can be whatever it is. You have to be able to say, "This is what I expect to... For these given inputs, this is the expected output." Now maybe there's a lot of stuff that happens in the middle that you don't really care about. And then, I talk to people here and everyone's talking about serverless right? Everyone... You can see there's obviously some amazing statistics about how many people are using Lambda, and it's very exciting. There's a lot of stuff that you shouldn't have to care about as a developer, but you should care about those inputs and outputs. You will need to have that kind of intermediate information and understand like, what was the exact path that I took through this invented system? What was the actual resources that were being used? Because even if you trust that all this magic behind the scenes is just going to work forever, sometimes it's still really useful to have that sort of lower level abstraction, to say like, "Well, this is what actually happened so that I can figure out when I deployed a new change, did I make performance better or worse?" Or being able to kind of segregate your data out and say like... Doing AB testing, right? Doing canary releases, doing all of these things that you hear about as best practices or well architected applications. Observability is at the core of all that. You need observability to kind of do any of, ask any of those higher level interesting questions. >> Savannah: We are here at ReInvent. Tell us a little bit more about the partnership with AWS. >> So I would have to actually probably refer you to someone at Service Now on that. I know that we are a partner. We collaborate with them on various things. But really at Lightstep, we're very focused on kind of the open source part of this. So we work with AWS through the OpenTelemetry project, on things like the AWS distribution for OpenTelemetry which is really... It's OpenTelemetry, again is really designed to be like a neutral standard but we know that there are going to be integrators and implementers that need to package up and bundle it in a certain way to make it easy for their end users to consume it. So that's what Amazon has done with ADOT which is the shortening for it. So it's available in several different ways. You can use it as like an SDK and drop it into your application. There's Lambda layers. If you want to get Lambda observability, you just add this extension in and then suddenly you're getting OpenTelemetry data on the other side. So it's really cool. It's been a really exciting to kind of work with people on the AWS side over the past several years. >> Savannah: It's exciting, >> I've personally seen just a lot of change. I was talking to a PM earlier this week... It's like, "Hey, two years ago I came and talked to you about OpenTelemetry and here we are today. You're still talking about OpenTelemetry." And they're like, "What changes?" Our customers have started coming to us asking for OpenTelemetry and we see the same thing now. >> Savannah: Timing is right. >> Timing is right, but we see the same thing... Even talking to ServiceNow customers who are... These very big enterprises, banks, finance, healthcare, whatever, telcos, it used to be... You'd have to go to them and say like, "Let me tell you about distributed tracing. Let me tell you about OpenTelemetry. Let me tell you about observability." Now they're coming in and saying, "Yeah, so we're standard." If you think about Kubernetes and how Kubernetes, a lot of enterprises have spent the past five-six years standardizing, and Kubernetes is a way to deploy applications or manage containerized applications. They're doing the same journey now with OpenTelemetry where they're saying, "This is what we're betting on and we want partners we want people to help us go along that way." >> I love it, and they work hand in hand in all CNCF projects as well that you're talking about. >> Austin: Right, so we're integrated into Kubernetes. You can find OpenTelemetry and things like kept in which is application standards. And over time, it'll just like promulgate out from there. So it's really exciting times. >> A bunch of CNCF projects in this area right? Prometheus. >> Prometheus, yeah. Yeah, so we inter-operate with Prometheus as well. So if you have Prometheus metrics, then OpenTelemetry can read those. It's a... OpenTelemetry metrics are like a super set of Prometheus. We've been working with the Prometheus community for quite a while to make sure that there's really good compatibility because so many people use Prometheus you know? >> Yeah. All right, so last question. New tradition for us here on theCUBE. We're looking for your 32nd hot take, Instagram reel, biggest theme, biggest buzz for those not here on the show floor. >> Oh gosh. >> Savannah: It could be for you too. It could be whatever for... >> I think the two things that are really striking to me is one serverless. Like I see... I thought people were talking about servers a lot and they were talking about it more than ever. Two, I really think it is observability right? Like we've gone from observability being kind of a niche. >> Savannah: Not that you're biased. >> Huh? >> Savannah: Not that you're biased. >> Not that I'm biased. It used to be a niche. I'd have to go niche thing where I would go and explain what this is to people and nowpeople are coming up. It's like, "Yeah, yeah, we're using OpenTelemetry." It's very cool. I've been involved with OpenTelemetry since the jump, since it was started really. It's been very exciting to see and gratifying to see like how much adoption we've gotten even in a short amount of time. >> Yeah, absolutely. It's a pretty... Yeah, it's been a lot. That was great. Perfect soundbite for us. >> Austin: Thanks, I love soundbites. >> Savannah: Yeah. Awesome. We love your hat and your soundbites equally. Thank you so much for being on the show with us today. >> Thank you for having me. >> Savannah: Hey, anytime, anytime. Will we see you in Amsterdam, speaking of KubeCon? Awesome, we'll be there. >> There's some real exciting OpenTelemetry stuff coming up for KubeCon. >> Well, we'll have to get you back on theCUBE. (talking simultaneously) Love that for us. Thank you all for tuning in two hour wall to wall coverage here, day four at AWS re:Invent in fabulous Las Vegas, Nevada, with Paul Gillin. I'm Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (lively music)

Published Date : Dec 1 2022

SUMMARY :

and we are holding strong. I'm doing well, fine Savannah. I don't know how you do it. and we got a little swagger on the stage. Hey, great to be here. How's the show been for you so far? Feels a lot like, you A little reminiscent of the before times. on the show this week. Well, and we were talking server that I need to go on?" Talk about. then everyone's going to be like, something to kind stand out and it's a talk trigger. in case the audience isn't familiar and being able to find about the collaboration, and going between tab A to tab B to tab C, in multiple spots to and they go to like tool Why don't you tell us about it? Savannah: We'll just and answer the questions. The goal is to make telemetry data, and the players are changing all the time. Exactly, and a lot of and that there's very little and part of the reason is because of this boring stuff to make sure but it has the potential to really unlock What are developers asking for right now and we won't let you for the problems that you saw yesterday, Savannah: Right, and it And he's like, the one thing that we did It comes down to quality of life. and that we are moving toward a world is just going to work forever, about the partnership with AWS. that need to package up and talked to you about OpenTelemetry and Kubernetes is a way and they work hand in hand and things like kept in which A bunch of CNCF projects So if you have Prometheus metrics, We're looking for your 32nd hot take, Savannah: It could be for you too. that are really striking to me and gratifying to see like It's a pretty... on the show with us today. Will we see you in Amsterdam, OpenTelemetry stuff coming up I'm Savannah Peterson and

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John Kreisa, Couchbase | AWS re:Invent 2022


 

(upbeat music) >> Good morning and welcome back to fabulous Las Vegas, Nevada. We're here at AWS re:Invent with wall-to-wall coverage all day long on theCUBE. My name is Savannah Peterson and I am joined this morning by the beautiful Lisa Martin. Lisa, good morning. >> Good morning. Good. >> How you feeling day three? >> Day three is we are going to be shot out of a cannon today. The amount of content coming at you from theCUBE today- >> Get ready, you all. >> Us two gals, is a lot. We're going to have some great conversations. >> And we're starting with a really great one with a Cube Alumni to the max. You've been on the show multiple times. >> John: Yeah. >> Very excited to welcome John, the CMO of Couchbase. Welcome. How you doing this morning? >> Thanks. I'm doing great. Great to be here with you. >> How do you feel about the show so far? What's your pulse? >> The show has been great. I say the energy is great. The traffic at our booth, the conversations that we're having, both with prospective customers and even just partners, right? They're all here. The ecosystem is here >> And everyone's finally back in person and it feels so good. >> John: It does. >> So, we're going to dig in a little bit but just in case the audience isn't familiar, tell us about Couchbase. >> Sure. Couchbase is a publicly traded database company. We have a cloud database platform called Capella which is hosted on AWS and GCP. It is used for building mission-critical applications. So, we have great customers, we're building apps that really matter and are using to drive their business. So, we're very excited about that. 30% of the Fortune 100 are Couchbase customers. >> Nice. Talk a little bit about the AWS relationship. >> Mm-hm. Yeah, so we have a great AWS relationship. In fact, yesterday we announced a deepening of that relationship, a strategic collaboration agreement. We're very excited. It's a multi-year agreement. It's focused on go-to market, from a sales and marketing standpoint. We're going to target, you know, various verticals and, you know, really generate joint business between the two of us. So, it's a deepening of a already strong relationship and we're really excited about that. >> Savannah: Yeah. Go ahead. >> What are some of the industry verticals that you're going to be tackling together? >> Well, gaming for one, right? Manufacturing, the workloads that Couchbase is good for are these mission-critical workloads are ones that are really suited for us to be used with AWS. So, we've done some work with them already in those areas and I'm sure we'll be digging in even deeper. >> That's exciting. Speaking of digging in deeper, tell us a little bit more about Capella. >> Capella. It's a cloud databases services I mentioned. We launched it last October and we are super excited by the uptake, the interest that we're seeing. We have a free 30 day trial, so, you know, people can come and try it and get their hands dirty just getting experience with the product and then, you know, become a customer after that. And we're seeing very strong interest from our existing customer base as well. So, we're really excited about how things are going. >> Talk about Capella and the latest release and how it's really enabling Couchbase to invest deeper into the developer experience. >> Yeah, so, at the end of October, we announced a revamp of our user interface, our user experience for Capella really focused on developers. And what we've done is make it so that it's familiar to developers, right? It's a GitHub-like experience. So, developer comes in, they're very familiar, of course, with GitHub, they are familiar with how the Couchbase Capella interface will work. And so that's something that, you know, we've really invested, in fact, we've invested in developers quite a bit. We announced a Couchbase community hub and a Couchbase ambassadors program, both focused on developers and getting out there and building our community. >> A community is a big topic that we've been talking about at all the conferences this year. We're all back in person, in community. How often are you communicating with your community to get feedback on what that experience should be like? >> Yeah, I mean, we actually have a Discord server, so we're in constant communication. (Savannah laughing) >> Savannah: Yes. (John laughing) 24/7. (laughing) >> Basically, you know, we have staff who's dedicated to making sure that the users on there are getting their answers and giving us feedback on the experience. The ambassadors are somebody who have a really strong relationship, who get early insight and give us feedback before we even release a product. So, it gives us a chance to really test-drive it with core developers and get the insight we need before we get it in the market. >> Yeah. It matters so much. You can build it, but they won't come if it's not fantastic. >> John: Exactly. >> Lisa: Right. >> Let's shift a little bit and talk about customers. How, and price, how do you guys compare? >> Customers and? >> And price, your price performance? >> Price, oh. So, customers, we also announced this week a joint customer Arthrex with AWS. Arthrex is a orthopedics medical devices company and they use our Edge capabilities along with running Couchbase on AWS. So, you think of the kinds of surgeries that orthopedic surgeons do, it's scopes and they are often inside. So, what it does is it collects the data, the video data and all of that on a medical devices and then brings it back to a centralized app for the doctors to use sort of in post when they're actually doing further medical recommendations. >> Savannah: It's so cool. >> So, it's cool, the thing about it is it can work whether it's online or offline, it's one of the reasons that Arthrex selected us because the fact that it can, you know, often sometimes there's not connectivity in the operating room, I'd say deep inside of a hospital. So, these devices work regardless and then when they get connectivity, it sinks back to that centralized service. So, it's one of the main reasons that they selected us. >> That's outstanding. You know, one of the things that John Furrier, you know, John, well, you guys go way back. >> John: Way back. >> He had a sit down with Adam Selensky, oh, about 10 days or so ago. He gets an exclusive with the CEO of AWS every pre re:Invent. And one of the things that Adam said is that the role or the title, data analyst, is going to go away, in that every role will have responsibilities of analyzing data. And I always think of that in terms of operations, marketing, finance, sales, but you just brought up physicians as data analysts in their jobs, right? Probably not, we're thinking about it in that way. >> Yeah. >> But it's so interesting how data is really being democratized. >> John: Yeah. >> And how Couchbase is an enabler of that in an operating room. >> John: Yeah, yeah, yeah. >> That's amazing. >> It's a great story. There's many others and I think, you know, we have embedded operational analytics in Couchbase Capella, and, you know, in our offerings in general. So, what that does is allows us to do real-time, highly personalized applications based on that analytics that are coming in real-time from the data from the applications. And so that's something that's actually driving a highly interactive user experience, one that's very personalized and customized. And that's one of the things that our customers really like about what we do. >> It's fascinating. I never thought about it from a medical device perspective. >> Lisa: No, no. >> John: No. >> My gosh is if doctors don't have enough cognitive burden load. >> John: I know. >> You know, right? Like, they don't need to be a data analyst. I would much rather they were just good at the surgery part. That's a piece of the puzzle I need them to do. Yeah, for sure. That's a fascinating customer example. Can you share any other joint AWS examples with us? >> Joint AW- I mean, there's many in the gaming area where, because Couchbase is memory-first architecture, we deliver very, very interactive user experiences and we're used a lot for session management, user ID management in the gaming space, specifically with AWS. It's an area we've done some joint work already and had a lot of success, you know, with small and large gaming companies. >> Yeah. It looks like you also, according to my notes here, we've got things in travel and hospitality as well. >> Yes. Also Carnival Cruises is a great example. We enable their on-ship, on-board experience, highly customized, everybody wears a device called a medallion, and as they move around the ship, it knows where they are and it's able to provide customized services. You walk up to a bar, you have your favorite drink, it can be hit the bar when you land there. >> I'll take that. >> How about that? (laugh) >> That's outstanding. >> Isn't that great? >> Can we carry that onto the AWS show floor? >> Exactly. >> Or Starbucks order? >> Yeah, yeah. Yes, please. Yes, please. Well, another thing that's so interesting these days, is that every company has to be a data company. Say they have to be a software company. They have to be a data company. You just gave some great examples. Hospitality, gaming, healthcare, where that data democratization has to happen. >> John: Yeah. >> Businesses has to transform. But one of the things that Adam also told John is that CIOs, CEOs are coming to him not wanting to talk about technology but about transformation. >> Yeah. >> Huge topic. >> And that's a journey where every customer is at different levels. >> Yeah. >> How is Couchbase helping businesses transform and where are your customer conversations these days? >> Yeah, yeah, yeah. So, I mean, the transformation of the business is a major topic of conversation. So, we completely agree with that. How Couchbase helps is, you know, in our database, one of the things we have is the SQL engine. And so as people are looking to move and modernize their infrastructure, if they're moving off of, or from like a technology that's principally based on SQL but doesn't give all the flexibility of a JSON database or document database like we do, we actually enable them to get more easily onto our platform so that they can start that transformation. And then it's a, you know, it's a journey of how they want to transform their business and it's really focused on how do they better serve their customers and clients, whether it's internal or external? >> It really matters. I mean, and that ease of use as well as the transformation journey. It takes a long time for people to adapt. So, every piece of that puzzle, every Lego being quicker or easier, more intuitive, like you said, with the user experience, we can tell you're very thoughtful. How does this improve the total cost of ownership for your customers? >> That's one of the things that we announced along with that developer changes, was a new storage engine underneath Couchbase Capella. And it's 10 X more dense storage. And what that means is fewer servers. So, fewer servers is a much better cost of ownership story. That plus just the performance of the platform itself, we find, you know, against competition, we can do things on say six nodes that take 18 nodes for others. >> Lisa: Oh wow. >> And we have a great consolidation story as well because we have, it's a multi-modal database, meaning that it has SQL engine, document database, full tech search, eventing and analytics, all these pieces on one common data layer. So, you can actually consolidate off of other technologies onto one, onto Couchbase, and that actually saves you money. So, that's a great story for us. >> There's got to be a sustainability element to that as well? >> Yeah, I mean it's, obviously, if you're using less, using fewer servers, there's a kind of power consumption aspect of it as well. Absolutely. >> Are you finding that a lot of customers and companies we talk to these days have in their RFPs, they must only work with vendors who have an actual ESG program? Are you finding more customers coming to you saying, how can you help us dial down our carbon emissions? >> John: Yeah. >> Savannah: Great question. >> We've got a sustainability program that we've got to meet, we've got commitments to our customers. >> John: Yeah. >> Is that something that's really now kind of a hard and fast requirement? >> We're hearing it, we're definitely hearing it. I wouldn't say it's, you know, massively pervasive but I would say it's a growing component of, as you said, RFPs. And it's something that we feel like we have a great story for. And so, you know, it's something that helps when we get into those conversations, we can clearly articulate how we can provide that value and how we meet some of those needs that they have. >> Yeah, that's awesome. So, we have a bit of a challenge, new to the show at re:Invent. >> John: Mm-hm. >> Where we are prompting you to give us your 30 second Instagram Reel sizzle highlight. Don't worry, I'm not actually timing you, but your thought leadership hot-take on the most important theme or takeaway from this year's show. >> From the conference here. I would say that, and I think this was talked about a little bit by AWS as well, but the convergence of analytics and operational data, you know, through the applications is one that we're certainly seeing as well. It's the reason we have analytics in our database. But as I walk around and look at it, I see that very much as a common theme as well, in terms of what other vendors are saying and just the conversations we're having. So for me, that's one of the things I think would be a takeaway from this show. >> Yeah. Embedded analytics, real-time, everybody wants to know what's going on, in context. >> Yeah. That's right. >> Right now, not last week, not what we're processing from last month. >> Exactly. >> I mean, right? (cross-talking) >> So, I can react and take advantage or take an action if I have to. >> Exactly. And then deliver that personalized experience that we all expect these days. >> Oh, yes. >> I'll take that medallion- >> It's about the medallion. I was like, okay. >> You up with that, John? >> We'll get right on it. >> Lisa: All right. (laughs) >> About this. So, what's next for Couchbase? >> John: Well- >> I know you got the partnership, you've got all this exciting momentum. >> So, we're excited heading into next year. We're going to continue to innovate on Capella, right? Continue to deliver more value, lean into our developer community that we have. We're investing heavily, not just from a product standpoint but from a company standpoint in terms of, you know, our community meetups and some of those things. We have a big community-focused event coming up in March called Connect, Couchbase Connect. So, that's something that we'll, you know, continue to drive. That'll be a major theme for us next year. Cloud and developers and, you know, continuing to enable that ecosystem. >> Lisa: Excellent. >> I just had a Microsoft moment where I saw you saying, "Cloud developers," on stage. (Lisa and Savannah laughing) >> I'm not going Steve Ballmer on you. (all laughing) >> Pardon. I was trying to get someone to sing yesterday. I was hoping you were my Ballmer dance. Oh, man. Well, this has been a really great way to start the day. John, thank you so much for being on the show with us, seriously. And it's great that you keep coming back. I'm glad we haven't scared you off. (John laughing) >> Never. >> Savannah: We will have you anytime. >> Thank you. >> And thank you all for tuning in for yet another fantastic day of all day live coverage here from AWS re:Invent. We are in Sin City, having a fabulous time with Lisa Martin. I'm Savannah Peterson. This is theCUBE and we are the leader in high-tech technology coverage. (upbeat music) (upbeat music fades)

Published Date : Nov 30 2022

SUMMARY :

by the beautiful Lisa Martin. Good morning. at you from theCUBE today- We're going to have some You've been on the show multiple times. How you doing this morning? Great to be here with you. I say the energy is great. and it feels so good. but just in case the So, we have great customers, the AWS relationship. We're going to target, you Manufacturing, the Speaking of digging in deeper, the product and then, you know, and the latest release And so that's something that, you know, about at all the conferences this year. Yeah, I mean, we actually Savannah: Yes. get the insight we need come if it's not fantastic. How, and price, how do you guys compare? for the doctors to use sort of in post because the fact that it can, you know, You know, one of the is that the role or the But it's so interesting how data of that in an operating room. And that's one of the things I never thought about it from My gosh is if doctors don't have enough That's a piece of the and had a lot of success, you know, and hospitality as well. it can be hit the bar when you land there. They have to be a data company. But one of the things that Adam And that's a journey one of the things we So, every piece of that puzzle, we find, you know, against competition, So, you can actually consolidate consumption aspect of it as well. program that we've got to meet, And it's something that we feel So, we have a bit of a challenge, Where we are prompting you to give us and just the conversations we're having. in context. not what we're processing from last month. So, I can react and take that we all expect these days. It's about the medallion. Lisa: All right. So, what's I know you got the partnership, So, that's something that we'll, you know, where I saw you saying, I'm not going Steve Ballmer on you. And it's great that you keep coming back. have you anytime. And thank you all for tuning in

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Carol Chen, Red Hat and Adam Miller | Ansiblefest 202


 

>>Hey everyone. Welcome back to Chicago. The Cube is excited to be live on day two of Ansible Fest, 2022. Lisa Martin and John Fur. You're here having some great conversations, a lot of cube alumni, a lot of wisdom from the Ansible community coming at you on this program this week. You know, John, we've been, we've been hearing stories about the power and the capabilities and the collective wisdom of the Ansible community. You can feel it here. Yeah, there's no doubt about that. It's, Ansible is nothing, as Stephanie Chair said yesterday, if not a community and the significant contributions that it makes over and over again, or it's fuel. >>I mean the power of the community is what drives Ansible is gonna drive the future of, I think, cloud in our next generation modern application environment. And it's collective intelligence. It's a production system at the end of the day. And I think these guys have harnessed it. So it should be a really great segment to talk about all the contributor work that's been done. So I'm looking forward to it. >>We've got two great alumni here to talk about the contributor work, how you can get involved. Please welcome back to the cube. Carol Chen, principal community architect at Red Hat. Adam Miller joins us as well, fresh from the keynote stage senior principal software engineer at Red Hat. Guys, great to have you on the cube. Great to be here. Yeah, thank you. So we, we talked, we enjoyed your keynotes, Adam, and what you were talking about on stage, the Ansible contributor summit. That's, you guys have been doing what, this is the seven you've had seven so far in just a couple of years. >>Well, we had seven virtual contributor summits. >>Seven virtual. This is the first Monday was the first in person in. >>First in person since the pandemic and actually the 15th contributor summit overall >>15th overall. Talk about the contributor summits, what the contributors are able to do and the influence that it's having on Ansible Red Hat and what people are able to do with cloud. At the Edge automation. Yeah. >>So our community contributors have always had ways to influence and contribute to the project. But the contributor Summit is really a place where we can get people together, preferably in the same place so that we can, you know, have a really great dynamic conversations and interactions. But we also want to make sure that we don't leave out people who have been constantly online joining us. So this year we are so happy to be here in Chicago in person. We've had about 60 to 70 here joining us. And at first I thought maybe we'll have one third of the attendees joining online because about 30 to 40 people signed up to join online. But in the end, we have more than 100 per people watching our live stream. So that's more than half of the attendees overall, were joining us online. So that really shows where, you know, the contributors are interested in participating for >>Develop. Right. Yeah, it's been, it's been interesting. It's been since 2019, since the in-person Ansible Fest in Atlanta. Now we're in Chicago, we had the pandemic. Couple interesting observations from our side that I wanna get your reaction to Adam Carol. And that is one Ansible's relevance has grown significantly since then. Just from a cloud growth standpoint, developer open source standpoint, and how people work and collaborate has changed. So your contributor based in your community is getting more powerful in scope, in my opinion. Like in, as they become, have the keys to the kingdom in the, in their respective worlds as it gets bigger and larger. So the personas are changing, the makeup of the community's changing and also how you guys collaborate is changing. Can you share your, what's going on with those two dynamics? Cause I think that power dynamic is, is looking really good. How are you guys handling >>That? Yeah, so I mean, I, I had the opportunity to represent the community on stage yesterday as part of the keynote and talk to this point specifically is one of the things that we've seen is the project has had the opportunity to kind of grow and evolve. There's been certain elements that have had to kind of decompose from a technology perspective. We actually had to kind of break it apart and change the architecture a little bit and move things into what are called Ansible collections, which, you know, folks here are very familiar with No One Love. And we've seen a lot of community work in the form of working groups coalesce around those organically. However, they've done so in kind of different ways. They, they pick tools and collaboration platforms that are popular to their subject matter expertise audience and things like that. So we find ourselves in a place where kind of the, the community itself had more or less segmented naturally in a way. And we needed to find ways to, you know, kind of ke that >>Fragmentation by demographics or by expertise or both as >>A Mostly, mostly expertise. Yeah. And so there was a open source technology called Matrix. It is a open source, standardized, federated messaging platform that we're able to use to start to bridge back some of those communities that have kind of broken off and, and made their their own home elsewhere on the internet. So now we're able to, for example, the right, the docs organization, they had a, a group of people who was very interested in contributing to the Ansible documentation, but they'd already self-organized on Discord. And what was interesting there is the existing team for the Ansible documentation, they were already on internet Relay Chat, also known as irc. And Matrix allowed us to actually bring those two together and bridge that into the other matrix cha chat channels that we had. So now we're able to have people from all over the world in different areas and different platforms, coalesce and, and cross. It's like a festival cross pollinate. Yeah. >>And you're meeting the contributors exactly where they are and where they want to be, where they're comfortable. >>Yes. Yeah, we always say we, we reach out to where they are. So, >>And, and, and much in the way that Ansible has the capability to reach out to things in their own way, Right. And allow that subject matter expertise to, you know, cause the technology has the potential and possibility and capability to talk to anything over any protocol. We're able to do, you know, kind of the same thing with Matrix, allowing us to bridge into any chat platform that it has support for bridging and, and we're able to bring a lot of people >>Together. Yeah. And how's that, how's the feedback been on that so far? >>I, I think it has been very positive. For example, I want to highlight that the technical writers that we have contributing via Discord is actually a group from Nigeria. And Dave also participated in the contributor summit online virtually joining us in, in, you know, on the matrix platform. So that, that bridge that really helps to bring together people from different geographical regions and also different topics and arenas like that. >>So what were some of the outcomes of the contributor summit? The, the first in person in a while, great. That you guys were able to do seven virtually during the pandemic. That's hard. It's hard to get people together. You, there's so much greatness and innovation that comes when we're all together in person that just can't replicate by video. You can do a lot. Right. But talk about some of the outcomes from Monday. What were some of the feedback? What were some of the contributions that you think are really going to impact the community? >>I think for a lot of us, myself included, the fact that we are in person and meeting people face to face, it helps to really build the connections. And when we do talk about contribution, the connection is so important that you understand, well this person a little bit about their background, what they've done for the SPO project and or just generally what, what they're interested in that builds the rapport and connection that helps, you know, further, further collaboration in the future. Because maybe on that day we did not have any, you know, co contributions or anything, but the fact that we had a chance to sit together in the same place to discuss things and share new ideas, roadmaps is really the, the kind of a big step to the future for our community. Yes, >>Yes. And in a lot of ways we often online the project has various elements that are able to function asynchronously. So we work very well globally across many time zones. And now we were able to get a lot of people in the same place at the same time, synchronously in the same time zone. And then we had breakout sessions where the subject matter, you know, working groups were able to kind of go and focus on things that maybe have been taking a little while to discuss in, in that asynchronous form of communication and do it synchronously and, you know, be in the same room and work on things. It's been, it's been fantastic >>Developers there, like they, they take to asynchronous like fish to water. It's not a problem. But I do want to ask if there's any observations that you guys have had now that we're kind of coming out of that one way, but the pandemic, but the world's changed. It's hybrid, hybrid work environment, steady state. So we see that. Any observations on your end on what's new that you observed that people are gravitating to? Is there a pattern of styles is or same old self-governing, or what's new? What do you see that's coming out of the pandemic that might be a norm? >>I I think that even though people are excited to get back in person, there are, things have changed, like you said, and we have to be more aware of, there are people who think that not be in person, it's okay. And that's how they want to do it. And we have to make sure that they, they are included. So we, we did want to make a high priority for online participation in this event. And like I said, even though only 4 30, 40 people signed up to join us online initially, so that it was what we were expecting, but in the end, more than 100 people were watching us and, and joining participation in >>Actually on demand consumption be good too, >>Right? Yeah. So, you know, I think going forward that is probably the trend. And as, as much as we, we love being in person, we, we want this to continue that we, we take care of people who are, has been constantly participating online and contributing you >>Meaning again, meaning folks where they are, but also allowing the, the, those members that want to get together to, to collaborate in person. I can only imagine the innovation that's gonna come even from having part of the back, Right. >>And, and not to continue to harp on the matrix point, but it, it's been very cool because Matrix has the ability to do live video sessions using open source another to open source technology called jy. So we're able to actually use the same place that we normally find ourselves, you know, congregating and collaborating for the project itself in an asynchronous and, you know, somewhat synchronous way to also host these types of things that are, are now hybrid that used to be, you know, all one way or all the other. Yeah. And it's been, it's >>Been incredible. Integration is, the integration is have been fascinating to watch how you guys do that. And also, you know, with q we've been virtual too. It's like, it's like people don't want another microsite, but they want a more of a festival vibe, a hub, right? Like a place to kind of check in and have choice, not get absolutely jammed into a, you know, forum or, you know, or whatever. Hey, if you wanna be on Discord, be on Discord, right? Why >>Not? And we still, you know, we do still have our asynchronous forms of >>Work through >>Our get GitHub. We have our projects, we have our issues, we have our, you know, wiki, we have various elements there that everybody can continue to collaborate on. And it's all been, it's all been very good. >>Speaking of festivals, octoberfest that's going on, not to be confused with Octoberfest, that was last month. Talk about how the Ansible project and the Ansible community is involved in Octoberfest. Give us the dates, Carol. So >>YesTo Fest is a annual thing in October. So October Octoberfest, I think it's organized by Digital Ocean for the past eight or nine years. And it's really a, a way to kind of encourage people to contribute to open source projects. So it's not anal specific, but we as an Ansible project encourage people to take this opportunity to, you know, a lot of them doing their first contributions during this event. And when, when we first announced, we're participating in Octoberfest within the first four days of October, which is over a weekend actually. We've had 24 contributions, it, 24 issues fixed, which is like amazing, like, you know, just the interest and the, the momentum that we had. And so far until I just checked with my teammates this morning that we've had about 35 contributions so far during the month, which is, and I'm sorry, I forgot to mention this is only for Ansible documentation. So yeah, specifically. And, and that's also one thing we want to highlight, that contributions don't just come in code in, you know, kind of software side, but really there's many ways to contribute and documentation is such a, a great way for first time users, first time contributors to get involved. So it's really amazing to see these contributions from all over the world. And also partly thanks to the technical writers in Nigeria kind of promoting and sharing this initiative. And it's just great to see the, the results from that. Can >>You double click on the different ways of contribution? You mentioned a couple documentation being one, code being the other, but what is the breadth of opportunities that the contributors have to contribute to the project? >>Oh, there's, there's so many. So I actually take care more of outreach efforts in the community. So I helped to organize events and meetups from around the world. And now that we're slowly coming out of the pandemic, I've seen more and more in person meetups. I was just talking to someone from Minneapolis, they're trying to get, get people back together again. They have people in Singapore, in Netherlands from pretty much, you know, all corners of the globe wanting to form not just for the Ansible project, but the local kind of connection with the re people in the region, sometimes in their own language, in their local languages to really work together on the project and just, >>You know, you to create a global Yeah. Network, right? I mean it's like Ansible Global. >>Exactly. >>Create local subnets not to get all networking, >>Right? >>Yeah. >>Yeah. One, one quick thing I want to touch on Theto Fest. I think it's a great opportunity for existing contributors to mentor cause many people like to help bring in new contributors and this is kind of a focal point to be able to focus on that. And then to, to the the other point we, you know, it, it's been, it's been extremely powerful to see as we return these sub communities pop up and, and kind of work with themselves, so on different ways to contribute. So code is kind of the one that gets the most attention. I think documentation I think is a unsung hero, highly important, great way. The logistical component, which is invaluable because it allows us to continue with our adoption and evangelization and things like that. So specifically adoption and evangelize. Evangelization is another place that contributors can join and actually spawn a local meetup and then connect in with the existing community and try to, you know, help increase the network, create a new subject. Yeah. >>Yeah. Network affects huge. And I think the thing that you brought up about reuse is, is part of that whole things get documented properly. The leverage that comes out of that just feeds into the system that flywheel. Absolutely. I mean it's, that's how communities are supposed to work, right? Yep. Yes. >>That's what I was just gonna comment on is the flywheel effect that it's clearly present and very palpable. Thank you so much for joining John, me on the program, talking about the contributors summit, the ways of contribution, the impacts that are being made so far, what Octoberfest is already delivering. And we're, we still have about 10 days or so left in October, so there's still more time for contributors to get involved. We thank you so much for your insights and your time. Thank >>You. Thank you so much for having us. >>Our pleasure. For our guests and John Purer, I'm Lisa Martin. You're watching The Cube Live from Chicago, day two of our coverage of Red Hat Ansible Summit 22. We will see you right n after this short break with our next guest.

Published Date : Oct 19 2022

SUMMARY :

a lot of cube alumni, a lot of wisdom from the Ansible community coming at you on this So it should be a really great segment to talk about all the contributor work great to have you on the cube. This is the first Monday was the first in person in. Talk about the contributor summits, in the same place so that we can, you know, have a really great dynamic conversations and have the keys to the kingdom in the, in their respective worlds as it gets bigger and larger. Yeah, so I mean, I, I had the opportunity to represent the community on stage yesterday as part of that into the other matrix cha chat channels that we had. So, And allow that subject matter expertise to, you know, cause the technology has the potential and joining us in, in, you know, on the matrix platform. What were some of the contributions that you think are really going to impact the community? Because maybe on that day we did not have any, you know, co contributions or anything, And then we had breakout sessions where the subject matter, you know, working groups were able to kind of go But I do want to ask if there's any observations that you guys have had now that we're kind of coming out of that one way, I I think that even though people are excited to get back in person, there contributing you I can only imagine the innovation we normally find ourselves, you know, congregating and collaborating for the project Integration is, the integration is have been fascinating to watch how you guys you know, wiki, we have various elements there that everybody can continue to collaborate on. Speaking of festivals, octoberfest that's going on, not to be confused with Octoberfest, that contributions don't just come in code in, you know, kind of software the region, sometimes in their own language, in their local languages to really work You know, you to create a global Yeah. to the the other point we, you know, it, it's been, it's been extremely And I think the thing that you brought up about reuse is, is part of that whole things get documented Thank you so much for joining John, me on the program, talking about the contributors summit, the ways of contribution, 22. We will see you right n after this short break with our next

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Ruchir Puri, IBM and Tom Anderson, Red Hat | AnsibleFest 2022


 

>>Good morning live from Chicago. It's the cube on the floor at Ansible Fast 2022. This is day two of our wall to wall coverage. Lisa Martin here with John Furrier. John, we're gonna be talking next in the segment with two alumni about what Red Hat and IBM are doing to give Ansible users AI superpowers. As one of our alumni guests said, just off the keynote stage, we're nearing an inflection point in ai. >>The power of AI with Ansible is really gonna be an innovative, I think an inflection point for a long time because Ansible does such great things. This segment's gonna explore that innovation, bringing AI and making people more productive and more importantly, you know, this whole low code, no code, kind of right in the sweet spot of the skills gap. So should be a great segment. >>Great segment. Please welcome back two of our alumni. Perry is here, the Chief scientist, IBM Research and IBM Fellow. And Tom Anderson joins us once again, VP and general manager at Red Hat. Gentlemen, great to have you on the program. We're gonna have you back. >>Thank you for having >>Us and thanks for joining us. Fresh off the keynote stage. Really enjoyed your keynote this morning. Very exciting news. You have a project called Project Wisdom. We're talking about this inflection point in ai. Tell the audience, the viewers, what is Project Wisdom And Wisdom differs from intelligence. How >>I think Project Wisdom is really about, as I said, sort of combining two major forces that are in many ways disrupting and, and really constructing many a aspects of our society, which are software and AI together. Yeah. And I truly believe it's gonna result in a se shift on how not just enterprises, but society carries forefront. And as I said, intelligence is, is, I would argue at least artificial intelligence is more, in some ways mechanical, if I may say it, it's about algorithms, it's about data, it's about compute. Wisdom is all about what is truly important to bring out. It's not just about when you bring out a, a insight, when you bring out a decision to be able to explain that decision as well. It's almost like humans have wisdom. Machines have intelligence and, and it's about project wisdom. That's why we called it wisdom. >>Because it is about being a, a assistant augmenting humans. Just like be there with the humans and, and almost think of it as behave and interact with them as another colleague will versus intelligence, which is, you know, as I said, more mechanical is about data. Computer algorithms crunch together and, and we wanna bring the power of project wisdom and artificial intelligence to developers to, as you said, close the skills gap to be able to really make them more productive and have wisdom for Ansible be their assistant. Yeah. To be able to get things for them that they would find many ways mundane, many ways hard to find and again, be an assistant and augmented, >>You know, you know what's interesting, I want to get into the origin, how it all happened, but interesting IBM research, well known for the deep tech, big engineering. And you guys have been doing this for a long time, so congratulations. But it's interesting here at this event, even on stage here event, you're starting to see the automation come in. So the question comes up, scale. So what happens, IBM buys Red Hat, you go raid the, the raid, the ip, Trevor Treasure trove of ai. I mean this cuz this is kind of like bringing two killer apps together. The Ansible configuration automation layer with ai just kind of a, >>Yeah, it's an amazing relationship. I was gonna say marriage, but I don't wanna say marriage cause I may be >>Last. I didn't mean say raid the Treasure Trobe, but the kind of >>Like, oh my God. An amazing relationship where we bring all this expertise around automation, obviously around IP and application infrastructure automation and IBM research, Richie and his team bring this amazing capacity and experience around ai. Bring those two things together and applying AI to automation for our teams is so incredibly fantastic. I just can't contain my enthusiasm about it. And you could feel it in the keynote this morning that Richie was doing the energy in the room and when folks saw that, it's just amazing. >>The geeks are gonna love it for sure. But here I wanna get into the whole evolution. Computers on computers, remember the old days thinking machines was a company generations ago that I think they've sold or went outta business, but self-learning, learning machines, computers, programming, computers was actually on your slide you kind of piece out this next wave of AI and machine learning, starting with expert systems really kind of, I'm almost say static, but like okay programs. Yeah, yeah. And then now with machine learning and that big debate was unsupervised, supervised, which is not really perfect. Deep learning, which now explores some things, but now we're at another wave. Take, take us through the thought there explaining what this transition looks like and why. >>I think we are, as I said, we are really at an inflection point in the journey of ai. And if ai, I think it's fair to say data is the pain of ai without data, AI doesn't exist. But if I were to train AI with what is known as supervised learning or or data that is labeled, you are almost sort of limited because there are only so many people who have that expertise. And interestingly, they all have day jobs. So they're not just gonna sit around and label this for you. Some people may be available, but you know, this is not, again, as I as Tom said, we are really trying to apply it to some very sort of key domains which require subject matter expertise. This is not like labeling cats and dogs that everybody else in the board knows there are, the community's very large, but still the skills to go around are not that many. >>And I truly believe to apply AI to the, to the word of, you know, enterprises information technology automation, you have to have unsupervised learning and that's the only way to skate. Yeah. And these two trends really about, you know, information technology percolating across every enterprise and unsupervised learning, which is learning on this very large amount of data with of course know very large compute with some very powerful algorithms like transformer architectures and others which have been disrupting the, the domain of natural language as well are coming together with what I described as foundation models. Yeah. Which anybody who plays with it, you'll be blown away. That's literally blown away. >>And you call that self supervision at scale, which is kind of the foundation. So I have to ask you, cuz this comes up a lot with cloud, cloud scale, everyone tells horizontally scalable cloud, but vertically specialized applications where domain expertise and data plays. So the better the data, the better the self supervision, better the learning. But if it's horizontally scalable is a lot to learn. So how do you create that data ops where it's where the machines are gonna be peaked to maximize what's addressable, but what's also in the domain too, you gotta have that kind of diversity. Can you share your thoughts on that? >>Absolutely. So in, in the domain of foundation models, there are two main stages I would say. One is what I'll describe as pre-training, which is think of it as the, the machine in this particular case is knowledgeable about the domain of code in general. It knows syntax of Python, Java script know, go see Java and so, so on actually, and, and also Yammel as well, which is obviously one would argue is the domain of information technology. And once you get to that level, it's a, it's almost like having a developer who knows all of this but may not be an expert at Ansible just yet. He or she can be an expert at Ansible but is not there yet. That's what I'll call background knowledge. And also in the, in the case of foundation models, they are very adept at natural language as well. So they can connect natural language to code, but they are not yet expert at the domain of Ansible. >>Now there's something called, the second stage of learning is called fine tuning, which is about this data ops where I take data, which is sort of the SME data in this particular case. And it's curated. So this is not just generic data, you pick off GitHub, you don't know what exists out there. This is the data which is governed, which we know is of high quality as well. And you think of it as you specialize the generic AI with pre-trained AI with that data. And those two stages, including the governance of that data that goes into it results in this sort of really breakthrough technology that we've been calling Project Wisdom for. Our first application is Ansible, but just watch out that area. There are many more to come and, and we are gonna really, I'm really excited about this partnership with Red Hat because across IBM and research, I think where wherever we, if there is one place where we can find excited, open source, open developer community, it is Right. That's, >>Yeah. >>Tom, talk about the, the role of open source and Project Wisdom, the involvement of the community and maybe Richard, any feedback that you've gotten since coming off stage? I'm sure you were mobbed. >>Yeah, so for us this is, it's called Project Wisdom, not Product Wisdom. Right? Sorry. Right. And so, no, you didn't say that but I wanna just emphasize that it is a project and for us that is a key word in the upstream community that this is where we're inviting the community to jump on board with us and bring their expertise. All these people that are here will start to participate. They're excited in it. They'll bring their expertise and experience and that fine tuning of the model will just get better and better. So we're really excited about introducing this now and involving the community because it's super nuts. Everything that Red Hat does is around the community and this is no different. And so we're really excited about Project Wisdom. >>That's interesting. The project piece because if you see in today's world the innovation strategy before where we are now, go back to say 15 years ago it was of standard, it's gotta have standard bodies. You can still innovate and differentiate, but yet with open source and community, it's a blending of research and practitioners. I think that to me is a big story here is that what you guys are demonstrating is the combination of research and practitioners in the project. Yes. So how does this play out? Cuz this is kind of like how things are gonna get done in the cloud cuz Amazon's not gonna just standardize their stack at at higher level services, nor is Azure and they might get some plumbing commonalities below, but for Project Project Wisdom to be successful, they can, it doesn't need to have standards. If I get this right, if I can my on point here, what do you guys think about that? React to that? Yeah, >>So I definitely, I think standardization in terms of what we will call ML ops pipeline for models to be deployed and managed and operated. It's like models, like any other code, there's standardization on DevOps ops pipeline, there's standardization on machine learning pipeline. And these models will be deployed in the cloud because they need to scale. The only way to scale to, you know, thousands of users is through cloud. And there is, there are standard pipelines that we are working and architecting together with the Red Hat community leveraging open source packages. Yeah. Is really to, to help scale out the AI models of wisdom together. And another point I wanted to pick up on just what Tom said, I've been sort of in the area of productizing AI for for long now having experience with Watson as well. The only scenario where I've seen AI being successful is in this scenario where, what I describe as it meets the criteria of flywheel of ai. >>What do I mean by flywheel of ai? It cannot be some research people build a model. It may be wowing, but you roll it out and there's no feedback. Yeah, exactly. Okay. We are duh. So what actually, the only way the more people use these models, the more they give you feedback, the better it gets because it knows what is right and what is not right. It will never be right the first time. Actually, you know, the data it is trained on is a depiction of reality. Yeah. It is not a reality in itself. Yeah. The reality is a constantly moving target and the only way to make AI successful is to close that loop with the community. And that's why I just wanted to reemphasize the point on why community is that important >>Actually. And what's interesting Tom is this is a difference between standards bodies, old school and communities. Because developers are very efficient in their feedback. Yes. They jump to patterns that serve their needs, whether it's self-service or whatever. You can kind of see what's going on. Yeah. It's either working or not. Yeah, yeah, >>Yeah. We get immediate feedback from the community and we know real fast when something isn't working, when something is working, there are no problems with the flow of data between the members of the community and, and the developers themselves. So yeah, it's, I'm it's great. It's gonna be fantastic. The energy around Project Wisdom already. I bet. We're gonna go down to the Project Wisdom session, the breakout session, and I bet you the room will be overflowed. >>How do people get involved real quick? Get, get a take a minute to explain how I would get involved. I'm a community member. Yep. I'm watching this video, I'm intrigued. This has got me enthusiastic. How do I get more confident with this opportunity? >>So you go to, first of all, you go to red hat.com/project Wisdom and you register your interests and you wanna participate. We're gonna start growing this process, bringing people in, getting ready to make the service available to people to start using and to experiment with. Start getting their feedback. So this is the beginning of, of a journey. This isn't the, you know, this isn't the midpoint of a journey, this is the begin. You know, even though the work has been going on for a year, this is the beginning of the community journey now. And so we're gonna start working together through channels like Discord and whatnot to be able to exchange information and bring people in. >>What are some of the key use cases, maybe Richie are starting with you that, that you think maybe dream use cases that you think the community will help to really uncover as we're looking at Project Wisdom really helping in this transformation of ai. >>So if I focus on let's say Ansible itself, there are much wider use cases, but Ansible itself and you know, I, I would say I had not realized, I've been working on AI for Good for long, but I had not realized the excitement and the power of Ansible community itself. It's very large, it's very bottom sum, which I love actually. But as I went to lot of like CTOs and CIOs of lot of our customers as well, it was becoming clear the use cases of, you know, I've got thousand Ansible developers or IT or automation experts. They write code all the time. I don't know what all of this code is about. So the, the system administrators, managers, they're trying to figure out sort of how to organize all of this together and think of it as Google for finding all of these automation code automation content. >>And I'm very excited about not just the use cases that we demonstrated today, that is beginning of the journey, but to be able to help enterprises in finding the right code through natural language interfaces, generating the code, helping Del us debug their code as well. Giving them predictive insights into this may happen. Just watch out for it when you deploy this. Something like that happened before, just watch out for it as well. So I'm, I'm excited about the entire life cycle of IT automation, Not just about at the build time, but also at the time of deployment. At the time of management. This is just a start of a journey, but there are many exciting use cases abound for Ansible and beyond. >>It's gonna be great to watch this as it unfolds. Obviously just announcing this today. We thank you both so much for joining us on the program, talking about Project wisdom and, and sharing how the community can get involved. So you're gonna have to come back next year. We're gonna have to talk about what's going on. Cause I imagine with the excitement of the community and the volume of the community, this is just the tip of the iceberg. Absolutely. >>This is absolutely exactly. You're excited about. >>Excellent. And you should be. Congratulations. Thank, thanks again for joining us. We really appreciate your insights. Thank you. Thank >>You for having >>Us. For our guests and John Furrier, I'm Lisa Barton and you're watching The Cube Lie from Chicago at Ansible Fest 22. This is day two of wall to wall coverage on the cube. Stick around. Our next guest joins us in just a minute.

Published Date : Oct 19 2022

SUMMARY :

It's the cube on the floor at Ansible Fast 2022. bringing AI and making people more productive and more importantly, you know, this whole low code, Gentlemen, great to have you on the program. Tell the audience, the viewers, what is Project Wisdom And Wisdom differs from intelligence. It's not just about when you bring out a, a insight, when you bring out a decision to to developers to, as you said, close the skills gap to And you guys have been doing this for a long time, I was gonna say marriage, And you could feel it in the keynote this morning And then now with machine learning and that big debate was unsupervised, This is not like labeling cats and dogs that everybody else in the board the domain of natural language as well are coming together with And you call that self supervision at scale, which is kind of the foundation. And once you So this is not just generic data, you pick off GitHub, of the community and maybe Richard, any feedback that you've gotten since coming off stage? Everything that Red Hat does is around the community and this is no different. story here is that what you guys are demonstrating is the combination of research and practitioners The only way to scale to, you know, thousands of users is through the only way to make AI successful is to close that loop with the community. They jump to patterns that serve the breakout session, and I bet you the room will be overflowed. Get, get a take a minute to explain how I would get involved. So you go to, first of all, you go to red hat.com/project Wisdom and you register your interests and you What are some of the key use cases, maybe Richie are starting with you that, that you think maybe dream use the use cases of, you know, I've got thousand Ansible developers So I'm, I'm excited about the entire life cycle of IT automation, and sharing how the community can get involved. This is absolutely exactly. And you should be. This is day two of wall to wall coverage on the cube.

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Keynote Analysis | AnsibleFest 2022


 

(gentle music) >> Hello from Chicago, Lisa Martin here at AnsibleFest 2022 with John Furrier. John, it's great to be here. The transformation of enterprise and industry through automation. This is not only the 10th anniversary of Ansible, this was the first in-person AnsibleFest since 2019. >> It's awesome, it's awesome, Lisa, and I want to welcome everyone to our live performance here in Chicago. We were remote for two years, 2019 in Atlanta. AnsibleFest, part of Red Hat now, Red Hat part of IBM. So much has happened in the past couple years and I think one of the things that we're going to cover this week here in Chicago, is the evolution of Ansible, where it fits into the new cloud-native ecosystems emerging, and also, kind of, what it means for developers and operators. And we're going to see a lot of that here at AnsibleFest with wall-to-wall coverage, keynote just happened. Very interesting to see, you know, Ansible stayed true to their knitting, as you say, you know. What do they do? No big announcements. Some big community news. But humble. >> Very humble. Very humble, but also very excited. All the keynotes did a great job of addressing that community, and being grateful to the community for, really, the evolution that we see at Ansible and now 10 years later. They were talking a lot about smoothing operations for the developers, democratizing automation across the organization. They talked a little bit about that skills gap. I wanted to get your opinion, 'cause as we know there's, they talked about it from a demand perspective, there's over 300,000 open positions on LinkedIn for Ansible skills. So a lot of opportunity there, a lot of opportunity for them to help democratize automation across organizations. >> Yeah, I mean, I think the big theme last year we heard, "Three things, top three things at AnsibleFest 2021, Animation, Automation, Automation." Again, this year the same theme, "Automate everywhere" is what they're talking about. But I think you're right, there's a cultural shift where the entire cloud ecosystems kind of spun to the doorstep of what Ansible's ecosystem stood for for many years in the decade, which is configuration, running things at scale. That notion is now persistent across all the enterprise. And I think the key takeaway from the keynote, in my opinion, is that configuration and automation around devices and infrastructure stuff is an enterprise architecture now, it's not just a, kind of a corner case, or a specific use case, it's going to be native across the entire enterprise architecture. And that's why we heard a lot of cultural shift conversations. And that is where the people who are running the Ansible stuff, they're going to be the keys to having the keys to the kingdom. And I think you're going to see a lot more of this automation at scale. I love the introduction of ops-as-code, that's a little piggyback off of infrastructure-as-code and infrastructure-as-configuration. They're saying operations now is the new software model and it's like ops dev, not dev ops. So it's really interesting to see how the operator is now a very big important role in the next level of cloud native. And it's really exciting because this is kind of what we've been reporting on theCUBE, for over 12 years. So, watching Ansible grow organically into a powerhouse community is very interesting. To see how they operationalize this, you know, going forward. >> Well the operator's becoming really pivotal catalysts in this next way, that you've been covering for 12 years. You know, if we think about some of the challenges and the barriers to adopting automation that organizations have had, one of them has been skills, staff rather. The other has been, "Hey, we need to really determine which processes to automate, that's actually going to give us the most ROI, most bang for our buck." They talked a little bit about that today, but that's still something that Ansible is working with its customers and the community to help sort of demystify. >> Yeah and I think that they were front and center around, "You on the room," people in the room, "you make this happen." They're very much, it's not a top-down corporate thing, Ansible staying true to their roots as I mentioned. But the thing about skills gap is interesting, you heard Kaete Piccirilli talking about, "Level Up how your organization automates, push your people, expand your scope." So the theme is, the power is in the hands of this community to essentially be the new enterprise architecture for operations. At the same time that feeds the trend around, we're seeing this accelerated cloud-native developer we're seeing, we're going to be at KubeCon next week, that cloud-native developer, they want to go faster, they want self-service. So you're seeing higher velocity cloud-native development putting pressure on the ops teams to level up, so the theme kind of connects for me. I think Red Hat has got it right here, with Ansible, that the theme is shifting to ops better get their act together, to level up and to the velocity of what the developers are expecting. At the same time, giving them the freedom to be using infrastructure-as-code, infrastructure-as-configuration, and ultimately, ops-as-code. To me, I think this is like the evolution of how infrastructure-as-code, which is the nirvana of DevOps, now is ops-as-code. Which means, if that's true, ops becomes much more invisible, if you will, which is what developers want. >> And we're going to be breaking down ops-as-code today, no doubt, in our conversations with some of the great Ansible community folks and partners and leaders that we have on, as well as tomorrow in our full two days of coverage. You talked about cultural shift, we talk about that a lot John, it's challenging, but one of the things I think that was very palpable this morning, is the power of the Ansible community. Not just those folks that are here with us in Chicago, but all the folks watching virtually online. >> Yeah. >> Truly help drive that cultural shift that is needed for organizations to really be able to streamline cloud ops. >> Yeah and I think Adam Miller who came on, I thought his portion was excellent, around community. He talked about, you know, the 10 years, put a little exclamation point on that. Managing the communications within the community. He actually brought up IRC and Slack and then, "We have Discord." And they introduced a new standard for communications it's called Matrix, which is open-source based. And even in their decision making, their principles around open source stay true. Again, they checked the box there, I thought that was really cool. The other thing that, within the meat of the product, the automation platform, Matt Jones was talking about the scale, the managing at scale, is one thing. But the thing that I think that hit, jumped out at me, was that this trusted automation messaging was really huge. Signing, having signatures, that really hits the supply chain that we've been talking about, and we're going to talk about it next week at KubeCon, the software supply chain is trusting the code. And I think as you have automation, it's a really big part of the new platform. So, I thought that was really the meat on the bone there. >> That was a very strong theme, was the trust this morning. You know, another thing that was important was Walter Bentley, who's coming on, I believe, later today, talked about how organizations really need to think about the value that automation can deliver to the business and then develop an automation strategy, really thinking at it strategically rather than what a lot of folks have done. And they've put automation in sort of in silos and pockets. He's really talking about, how can you actually make it strategic across the organization and make sure that you really fully see and understand and can articulate the value to the business, from a competitive advantage perspective, that it's going to deliver. >> Yeah, and Stefanie Chiras who's coming on too, she mentioned a lot about the multi-cloud, multi-environment layer, how Ansible can sit across all the environments and then still support the cloud-native through what she called "an automation loop". That's going to be really talking to what we're seeing as multi-cloud or super-cloud, next-gen cloud, where Ansible's role of automating isn't just corner case in the enterprise. Again, if it's an enterprise-wide architecture, it will be a centerpiece of multi-cloud, multiple capabilities. Whether that's compatibility services or, you know, stuff running best of breed on different clouds. 'Cause, obviously Amazon was on stage here, they're talking about this, big Ansible supporter. So, we've got Google supporting Ansible, so you got the multiple clouds and even VM-Ware environments. So, Ansible sits across all this. And so, I think the big opportunity that I'm seeing come out of this, is that if Ansible is in this position, this could be a catalyst for them to be the multi-cloud hybrid architecture for configuration and operations, and I think, the edge is going to be a really interesting conversation. We have a lot of guests coming on, I'll talk about that. But, I think running distributed workloads across multiple clouds in multiple environments, that's a killer app and we'll see if they can pull it off. We're going to be drilling everyone on that topic today, so I'm looking forward to it. >> We're going to be dissecting that. I like how you paint that picture of Ansible really as the nucleus of that hybrid cloud strategy. You know, so many organizations are living in a hybrid cloud world for many reasons, but for Ansible to be able to be that catalyst. And question for you, if we think about that, when we talk about multi-cloud strategically or organically or whatnot, where is automation moving in terms of the customer conversation? We know Ansible's really focused on smoothing the developer experience, but where is automation going, in your vision, up the C-suite stack? >> Well, multi-cloud is a C-suite message and they love to hear that, but you talk to anyone who's in the trenches, they hate multi-cloud. It's more complexity and there's a lot of issues around latency. So what you're seeing is, you're starting to see an evolution of more about compatibility and interoperability. And this is kind of classic enterprise abstraction layers when you start getting into these inflection points, as things get better, so it gets sometimes more complex. So I think Ansible's notion of simplicity and ease of use, could be the catalyst for this abstraction layer between clouds. So it's all about reducing the complexities, because at the end of the day, if you want to do something on multiple clouds, whether that's run common services across, that's not making it simpler. You got to, it's going to be harder before it gets easier. So, if that makes any sense. So doing multi-cloud sounds great on paper, but it's really hard and that's why no one's really doing it. So you're going to start to see multi-cloud, what we call super-cloud, which is more capabilities on one cloud. And then having them still differentiate the idea that some standard's going to emerge, is complete fantasy. I think you're going to, we still need more innovation. Amazon does a great job, Microsoft's coming up on number two position as well, the clouds still need to differentiate. But that doesn't change Ansible's position. They can still be that shim layer or bolt-on, to whatever clouds do best. If you run 'em on machine learning on Google, that's cool. You want to use Amazon for this? How do you make those work? That's a hard problem. And, again, that's where automation ends up. >> And with that context, do you think that Ansible has the capability of helping to dial down some of the complexity that's in this hybrid multi-cloud world? >> Yeah, I mean, I think the thing about what's going on great here, that's unique in the history of the computer industry, is open source is so powerful and it continues to power away with growth. So, more code is coming. So, software supply chain is a big issue, we heard that with the trusted thing, but also now, how people buy now is different. You can actually try stuff out on open source and then go to Red Hat, Ansible, and say, "Hey, I'm going to get some support." So there's a lot of community collective intelligence involved in decision making, not just coding, but buyer selection and consumption. So the entire paradigm of purchasing software and using it, has completely changed. So, that puts Ansible in a leading position because they got a great community, and now you've got open source continuing to thrive away. So, if you're a customer, you don't need the big enterprise sales pitch you can just try the code, if you like it, then you go with Ansible. So it's really kind of set up nicely, this cloud market, for companies like Ansible, because they have the community and they got the software, it's open and it is what it is, it's transparent, everything's above board. >> Yeah, you know, you talk about the community, you mentioned Matrix earlier, and one of the things that was also quite resonant during the keynote this morning was the power of collaboration and how incredibly important that is to them, to stay native to their open-source roots, as you you said. But also really go to where the customers are. And they talked about that with respect to Matrix and Discord and that was an interesting, this is the community reaching out to really kind of grow upon itself. >> Well, being someone who's used all those tools, even IRC 'cause I'm old, all the old folks use IRC. Then the, kind of, Gen X'ers use, and the millennials use Slack. Discord, the way they mentioned Discord, it's so true. If you're a gamer, you're younger, you're using Discord. Now, Matrix is new, they're trying to introduce an open source, 'cause remember they don't control Discord and they don't control Slack. So Slack's Salesforce now, and Discord is probably going to try to get bought by Microsoft, but still, it's not open. So Matrix is their open-sourced chat service. And I thought that was interesting and I think, that got my attention, because that went against the principles of users that like Slack. So, it'd be great. I mean if Matrix, if that takes off, then that's going to be a case study of going against-the-grain on the best-of-breed package software like Slack or Discord. But I think the demographic shift is interesting. Discord is for younger generations, let's see how Matrix will do. And the uptake wasn't that big. Only been around for a couple months, we've seen almost 5,000 members. But, you know, not a failure. >> Right. >> But not a home run either. >> Right. Well we'll have to see how that progresses- >> Yeah, we'll see how that plays out. >> as all of the generations in the workforce today try to work together and collaborate. You know, if we think about some of the things that we're going to talk about today and tomorrow, business outcomes, increasing business agility, being able to ensure compliance, with security and regulatory requirements, which are only proliferating, really also helping organizations to optimize those costs and be as competitive as they possibly can. So I'm excited to dissect the announcements that came out today, some of the things that we're going to hear today and tomorrow, and really get a great view of the automation infrastructure marketplace and what's going on. >> Yeah, it's going to be great. Infrastructure-as-code, infrastructure-as-config, operations-as-code, it's all leading to, you know, distributed computing edge. It's hybrid. >> Yep. All right John- >> Yeah. >> looking forward to two days of wall-to-wall CUBE coverage with you, coming to you live from Chicago, at the first AnsibleFest in person, since 2019. Lisa Martin and John Furrier with you here all day today and tomorrow, stick around, our first guest joins us. We're going to dissect ops-as-code, stick around. (gentle music)

Published Date : Oct 18 2022

SUMMARY :

This is not only the 10th is the evolution of Ansible, and being grateful to the community having the keys to the kingdom. and the barriers to adopting automation that the theme is shifting to of the great Ansible community folks to really be able to streamline cloud ops. that really hits the supply chain and can articulate the and I think, the edge is going to really as the nucleus of the clouds still need to differentiate. and then go to Red Hat, Ansible, and say, and one of the things and the millennials use Slack. how that progresses- how that plays out. as all of the generations Yeah, it's going to be great. at the first AnsibleFest

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David Lucatch, Aftermath Islands Metaverse | Monaco Crypto Summit 2022


 

[Music] okay welcome back everyone it's thecube's coverage here in monaco i'm john furrier host of thecube monaco crypto summit presented by digital bits uh media partners coin telegraph in the cube a lot of great stuff going on here digital bits and the ecosystem around the world come together to talk about the next generation uh nft environments metaverse uh blockchain all the innovations going up and down the stack of the decentralized world that will be soon a reality for everybody we have a great guest david lutzkach here who's the co-founder of aftermath islands metaverse which i got a little sneak preview of but david thanks for joining me thanks john great to be here uh we had dinner the other night at nobu it's great to know you get to know your background you've got a stellar uh pedigree um you've run public companies you've been involved in tech media across the board again this is a ship we're seeing like we've never before perfect storm technology change cultural change business model transformation all around deep decentralization crypto token economics decentralized applications metaverse i mean come on we haven't digital identity there was identity which you're involved in take us through what are you working on take a minute to explain what you're working on and then we'll get into it so aftermath islands is is really a culmination of three things uh digital identity the ability to prove who you are because we think the internet and i think everyone would agree the internet's broken you know um nefarious actors bad actors can be anywhere um hacks fake spots so by being able to prove that you're a real person not necessarily verifying your identity but prove that you're a real person um can add a lot of benefits to everyone in the ecosync system second thing is we combine that with avatars nfts and credentials because i'd like to represent myself as a little more buff than i am and maybe a little taller and then the third thing is we put it in a unreal engine so real realistic photo realistic game engine metaverse that requires no downloading it's all pixel streaming just like you'd stream netflix you can stream the game i want to ask because this is i know it's a hard problem because i've asked a lot of people the same question the unreal engine is really powerful and the imagery is amazing like gaming we all know what it looks like it's hard it's not everyone's getting it right what makes it so special how are you guys cracking the code well i think it's our experience i mean we've worked for major entertainment companies major technology companies major sports companies so um as i just use your word because it being i want to be humbled by this but we do have a great pedigree we've also brought great people to the table so having a platform isn't enough we've got great creators and uh we've got great storytellers so we've got the anisiasa brothers one mariano is is a illustrator and former special editor uh project center at marvel and his brother fabian is our storyteller who's the co-creator of deadpool so we've got great people and with unreal engine 5 we've really taken it from the ground up we've looked at it and and we've really combined it with new gpu cloud serving and pixel streaming so that you're so the individual that's that's involved engaged immersed is now really playing it without having to download a graphics package yeah and also you drop some names there and some and some brands i know there's a lot more at dinner we've talked a lot about them you you know all the top creators and again i love the creator culture i mean that's the new buzzwords around but ultimately it's artists people building stuff application developers in the software world movies and film art art and code is kind of coming together it's the same kind of thing media and coding it's like the same mindset you know creative exactly crazy good smart in a good way in the blockchain it's harder because you've got all this underlying infrastructure and stuff to provision and build often created say oh man it's like doing chores it's like i just want to build cool stuff i don't want to get in the weeds of all the tech right this is like whoever cracks the code can unleash that heavy lifting so the artist can like feel good about kicking ass well i'm i'm being a slot a little sly here because we've sort of broken it into three areas and we've used blockchain to book and the platform so we still think that that gaming in the interactive platform has to have centralization it has to have decision making we have a great community um between twitter and discord we have over 30 000 people and we have organizations that have already um spawned um themselves up or spun up to manage our landowner ownership and some of our guilds for some of our professions but at the same time they're allowing us to make decisions based on what the community wants i mean i've heard recently um i don't want to say it's a horror story but it's been difficult that consensus-based models for development have to get consensus and not everybody agrees you still need the leadership i mean you still need sort of a captain on a ship to make sure that the dictatorships are work and well and linux um tried that and they've worked for a while but when they moved over to we're going to make some decisions have an opinion right whether it's centralization it's faster yeah consensus systems can be diverse and time-consuming well they can be political as well i mean you can you can it can become problems so at the front end we've got digital identity and that's all blockchain based and at the back end we have over 20 services including dids and did com which is decentralized identifier communication and all our services are blockchain based but in the middle um connected to nft's blockchain and everything else and to our teacher identity we have a game or a game platform or a open world platform that is centralized built in unreal engine so that we can make those decisions that spur on individual development it's an architecture it is i mean this is essentially an operating environment exactly you can have the benefits of the decentralized all your data on your identity okay and then have the middle be the playground and built right now that has to get done faster and you're constantly iterating exactly so you need to have that exactly so what are people saying about this to me i think that makes a lot of sense people are very intrigued um we're getting a lot of traction first of all unreal engine in the middle um brands love it because it provides a realistic view of a brand brands have spent you know hundreds of millions of dollars building brand equity and they don't necessarily want a cartoon representation of their brand so brands love it um uh we showed a video here at the monaco crypto summit of some and our videos available online on youtube but we're showing realistic we can create realistic avatars so people are really excited about what we're doing you know david i think one of the things i've had controversy statements in the past that got all the purists going back to 2018 you know throwing tomatoes at me but other halfs like loving it because at that time there was dogma around block change got to be done you know it was slow and gas so why i can use a database now we use the blockchain for smart contracts right which you that's what you want to do you want to have that locked in you want immutability so again this opportunity is to advance faster and not have to get stuck in the dogma but maybe get it back to it later database is a great example i agreed i think i think over time the community will take over the entire platform but i think at the beginning you have to have again you have to have a rudder on a ship to make it go somewhere it's called product market fit exactly you got to get to the market exactly with a product you've got that i want that exactly i mean unreal engine is hard i know what are some of the people you worked with because i think i think what i like about what you're working on is that you are and i think a great poster child of in terms of the organization of a group of people that are pros that want to do great work in a new world with the kind of experience and tools that they had in their old world right faster cheaper better more control when we were there at web one we're there at web two and now with web three we have the ability to fix some of the things that we thought were wrong with web one and two so and move into the ownership economy and and really um for us we've got a great team of people you know around the world that we work with and we're starting to bring in larger organizations to support us i mean our digital identity we're really working with the backbone at ibm and digital identity is very different in blockchain than is crypto and we're working with great people in crypto now we announced today that we're minting our native token dubs with digital bits so we're really excited about that yeah yeah let me ask you a question because i love the fact that you brought multiple ways of innovation again i've mentioned on that with shared experience there different different ride for different waves what have you learned and shared to folks who are going to dip their toe and get on their surfboard so to speak use the california metaphor for both californians what is web3 wave like how's it different from two what's the learnings can you share scar tissue experience observation anything around what you're doing now so they can get insight into this wave well you know web 1 and web 2 were broken i mean you could never go in i think we had this discussion you could never go into an electronic store in the real world write your information down on a piece of paper and expect that you'd walk out of the store with the purchase but we can type in information that is non-verified until i could take my friend's credit card know where they live and use it by using digital identity at a front end we create one user one account that user can have thousands of verifiable credentials around them and hundreds of avatars so i think what we've really learned is the ability to progress in a way that that really puts data back in the hands of consumers and makes them the owner of their identity by starting there we have a world in front of us that is valuable to marketers valuable to brands and valuables to individuals and whether it's education whether it's government services whether it's retail everything can be built on that simple premise that i am myself it's interesting there's a constant technology we're called presence you know you're present at an event you're present at a store you're present and some reality physically and you have credentials around that presence contextually exactly you're saying you can have one nft one digital identity or identity and have multiple identities that have contacts all stored i'll store it in an avatar it's like changing your suit hey i'm going into the apple store i'm now my apple john and and think of it this way um brands can now connect with you and give you promos give you product based on the information that you're willing to share with them about your real person and your avatar becomes your intermediary so your payment information stored within your digital identity and your avatar not at the retail level so this is a concept we've been working on for a long time i think we're talking about dinner but i want to bring this up for you for you to come and get a reaction to is that if what you just said is true that means if i'm the user and i have power to control my data the script flips now i'm brokering my data to the brand exactly not the other way around exactly or some intermediary i'm in control exactly and i could demand based on what my contextual relevance is to the brand and the brand is willing to pay for that because if you think about it today um social media unfortunately is plagued by fake accounts you know and issues and and so brands are spending all this money and they're getting slippage and breakage and that's spent if they know your real person they're more likely to want to give you an incentive to engage with them because it's a one-to-one transaction that creates value that's a great point you mentioned twitter earlier look at elon musk uncovered all the bots on twitter um and if they ever did the facebook i'm sure there's a ton of different accounts on facebook but you know it's out there these walled gardens have nefarious bad actors man it's not truth isn't what's the truth i mean gaming has this right now it's like you're anonymous you can go down or you got to go real name so we've got a hybrid you can do anonymously verified so because we use biometrics to verify that you're a real person so you can stay anonymous but we know you're a real person because your biometrics belong to you well david great to have you on thecube you got a great insight and experience thanks for sharing thank you john uh what's next for you guys you want to put a plug in for what you're working on you're looking for people funding more action what are you guys doing right well we've we've self-funded to date and we're we're finally going to be releasing um opportunities for people to engage with us in tokenomics and that's why we've we're working with digital bits but we're also looking for great people and great partners we're creating an interoperable open um uh world where we want to bring partners to the table so anyone who's interested reach out to us all right david guys thanks for going on thecube all right more coverage here on thecube we're all over this area going back to 2018 we brought thecube to all the events been covered on siliconangle.com since 2010 and watching this wave just get better the reality is here it's a metaverse world it is a decentralized world happening to everyone monaco crypto summit here in monaco thanks for watching we'll be right back with more after this short break you

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Charlie Brooks & Michael Williams, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(upbeat music) >> Hello, and welcome to theCUBE special presentation of Unstoppable Domains Partner Showcase. I'm John Furrier, your host of theCUBE. We've got a great conversation talking about the future of the infrastructure of Web3, all around domains, non fungible tokens and more. Two great guests, Charlie Brooks with Business Development of Unstoppable Domains, and Michael Williams, Product Leader and Advisor with Unstoppable Domains. Gentlemen, thanks for coming on theCUBE, Partner Showcase with Unstoppable Domains. >> Thanks John, excited to be here. >> So I love what you guys are doing. Congratulations on all your success. You guys are on the leading edge of what is a major infrastructure. Shift to Web3 is being called, but people who have been doing this for a while know that you see the blockchain, you see decentralization, you see immutability all these future smart contracts. All the decentralized applications are now hitting the scene and NFTs are super hot as you can imagine, you guys in the middle of it. So you guys are in the sweet spot of what I call the Pragmatic pioneers. You guys are the building solutions that are making a difference, like single sign-on you have the login product, let's get into it. What is the path to a digital identity beyond the web? 'Cause we know what web identity is. But now that the web is being abstracted a away by this new Web3 layer, what is digital identity? >> I can take that one. So I think what we're really seeing is this transition away from a purely physical identity. Where your online identity is really just a reflection of the parts of your physical identity. Where you live, where you go to school, all of these things. And we're really seeing this world emerge where your online identity becomes much more of a primary. So if you have a way that you represent yourself in the online world, whether that's an Instagram account, or TikTok, or email address or username, all of these things together make up your digital identity. So congrats, if you have any of those things, you already have one. >> We see that all the time with Linktree, people put their Linktree out there and it's got the zillion handles. We all get up to Instagram. Everyone's got like zillion identities. Is that a problem or an opportunity? >> I think it's just a reality. The fact is our identities are spread across all of these different services and platforms that we use. The problem with something like Linktree is that it is owned by Linktree. If I won the lottery, purchased Linktree and decided I wanted to change your personal website, John, I could easily do that. Moving to the architecture that we have and NFT architecture, changes that significantly. It puts a lot of power back in the hands of the people who actually own those identities. I do a lot of CUBE showcases with folks around talking about machine learning and AI, and the number one conversation that they bring up, the number one issue, is data. And they say, when data's siloed and protected and owned, it is not optimized for machine learning. So I can almost imagine, as you bring NFTs to the digital identity, you mentioned you don't own your identity if someone else is managing the service like Linktree. This is a cultural shift, and infrastructure software shift at the same time. Can you guys expand more about what you guys are doing with the NFT and unstoppable domains with respect to that digital identity, because is that power shifting to the users now? And how does that compare to what's out there today? >> Sure, I think so. Our domains are NFTs, so they are ERC 721 tokens. And if you think about in the past Web2 identities are controlled by the platforms that we use. Twitter, Facebook, whatnot. There's really a lack of data portability there. Our accounts and data live on their servers, they can be deleted any time. So using an NFT to anchor your data identity, really gives you full control over your identity. It can't be deleted, it can't be revoked or edited, or changed without your permission. And really even better, the information you store on your entity domain can be plugged into the services you use, so that you never have to enter the same data twice. So when you go from platform to platform, everything can be tied to your existing domain. You're not going to a new site, entering their ecosystem and providing all this information time and time again, and not really having a clear understanding of how your data's being used and where it's being stored. >> So the innovation here is the NFT is your identity. And a non fungible token NFT is different than say a fungible token. So for the folks out there that's trying to follow the bouncing ball, Michael, what's the difference between an NFT and a fungible token? And why is that important for identity? >> My favorite metaphor here is baseball cards versus dollar bills. So a dollar bill is fungible. If I have a dollar and you have a dollar, we can trade dollars and none of us is richer or poorer. If I have a Babe Ruth and you have a Hank Aaron, and we swap baseball cards, we have changed something fundamental. So the important thing about NFTs is that they are non fungible. So if I have a domain and you have a domain, like I have that identity and you have that identity, they are unique, they're independent, they're owned by each one of us, and then we can't swap them interchangeably. >> And that's why you're seeing NFTs hot with art and artists, because it's like a property. It's a property issue, not so much- >> Absolutely >> Interchangeable or divisible kind of asset. >> Yep, it is ownership rights in digital form, yes. >> All right, so now let's get into what the identity piece. I think find that interesting because if I have something that's an NFT, it's non fungible, it's unique to me, it's property, my property my login, this sounds compelling. So how does login work with the NFT? Can you guys take us through that architecture, what does it do? How does it work? And what's the benefit? >> Good, so the way our login product works is it effectively uses your NFT domain. So Michael.crypto, for example, as the authentication piece of a login session. So basically when I go and I try to log in with my domain, I type in Michael.crypto, I sign it with my wallet which cryptographically proves that I am this human, this is me, I have the rights to log in. And then when I do so, I have the ability to share certain parts of my identity information with the applications that I use. So it really blends the ease of use from Web2 of just a standard like login with Gmail, SSO experience, with all of the security and privacy benefits of Web3. >> How important is single sign-on? Because right now people are used to seeing things like log with your GitHub handle or LinkedIn, or Google, Apple. You seeing people offering login. What's the difference here from those solutions and why does it make sense for the user? >> Sure, the big difference is what we're building is really user first. So if you think about traditional SSOs, you are the product. When you use their product, they're selling your data, they're tracking everything you do. Login with unstoppable handles not only authentication, but data sharing as well. So when you log in a domain owner can choose to share aspects of their online identities, such as first name, preferred language, profile picture, location. So this is a user controlled way of using a sign-on where their permissioning these different of their identity. And really apps can use this information to enable new experiences, such as, for example, website might automatically enable high contrast mode for someone visually impaired. It could pre-populate your friends from a decentralized social graph. So, what we're doing is taking the best parts of Web2 SSO and combining them with the best of Web3. So, no more losing your password, entering in the same data hundreds of times depending on other services to keep your information safe. Login with unstoppable really puts you in complete control of your data. And a big part of that is you're not going to have 80 plus usernames and passwords anymore. We have these tools like password managers that exist to put a bandaid on this issue, but it's not really a long term solution. So what we're building is really seamless onboarding where everything can be tied to your domains so that you can navigate to different apps in a much more seamless way. >> Michael, I got to get your thoughts on this because in the product side, it's interesting, my mind's connecting some dots. If I have first of all, great convenience to reduce all those logins. So, check their little pain reduction. But when you just think about what's different, I can now broker my data as well as login. So let's just say, hypothetically, I'm cruising around some dApps and I'm doing things in earning reputation, or attention, or points, or whatever utility tokens. There could be a way for me to control what I own. I'm the product, I own the data. Is that where this is going? >> I think it's definitely a direction it could go, say, for example, if I'm a e-commerce platform and I'm trying to figure out where I'm going to place a new billboard. One of the things that I could request from a user, is their address. I can figure out where they live, what city they're in, that will help inform me the decision that I need to make as a business. And in return, maybe I give that person a dollar off their purchase. We can start to build a stronger relationship between the applications that people use, and the people that use them. And try to optimize that whole experience, and try to just transfer information back and forth to make everyone's lives better. >> What's the roadmap on the business side Charlie, when you see companies adopting it, they're probably taking babies steps they're crawling before they walk, they're walking before they run. I can see decentralized applications in the future where there's FinTech or whatever, having new kinds of marketplaces that take advantage of the paradigm where the script flips to the user first. Okay, so I see that. How do people get started now? What are some of the success momentum points that you're seeing companies do now with unstoppable? >> Sure, so a lot of Web3 apps are very sensitive about respecting the information that their users are providing. So, what we're doing is offering different ways for apps can touch with their users in a way that is user controlled. So, an example there is that a lot of Web3 companies will use WalletConnect to allow users to log in using a wallet address. An issue there is that one person can have hundreds of wallet addresses, and it's impossible for the app to understand that. So, what we do is we use login, we attach an email address, some other pieces to a wallet address so that we can identify who our unique user is. And the app is able to collect that information, they don't have to deal with passwords or PII storage. They have access to a huge amount of new data for an improved UX. It's really simple to maintain as well. So one example there is if you are a DeFi platform and you want to reward your users for coming to their site for the first time, now that they can identify unique user, they can drop a token into that user's wallet. All because they're able to identify that user as unique. So they have a better way of understanding their customers. They enable their customers to share data. A lot of these companies will ask users to follow them on Twitter or Discord when they need to provide updates or bug bounties, all these different things. And login if unstoppable lets them permission email addresses so they can collect emails if they want to do a newsletter. And instead of harvesting data from elsewhere and forcing people to join this newsletter program, it's all user controlled. So each user saying, yes, you can use my email for your newsletter. I'm supporting your project, I want to be kept up to date with bugs or bounties or rewards programs. So really it's just a better way for users to share the data that they're willing to with dAPPs, and dAPPs can use it to create all sorts of incentives and really just understand their users on a different level. >> How is the development Michael, going on the smart contract side of the business? Ethereum has always been heralded as being very developer focused. There's been created innovations, you still got gas fees out there. You still got to do some things. How is the development environment? How are the applications coming? 'Cause I can see the flywheel kicking in as the developer front gets more streamlined, more efficient. And now you got the identity piece nailed down. I just see a lot of dominoes falling at the same time. What's the status on the DEV side. What you're doing. >> Good. The fascinating thing about crypto is how quickly it changes. When I joined Ethereum there was pretty reasonable still for transactions. It was very cheap to get things done very fast. With a look at last summer that things went completely out of control. This is a big reason that unstoppable for a long time has been working on a layer two. And we've moved over to the polygon as our primary source of record, which is built on top of Ethereum. Of course, I think saved well over a hundred million in gas fees for our users. We're constantly keeping an eye on new technologies that are emerging, weighing how we can incorporate those things. And really where of this industry is going to take us. In many ways we are just as much passengers as the other people floating around the ecosystem as well. >> It's certainly getting faster every day, I'm seeing a huge uptake on Ethereum. I heard a stat that most people at the university of California, Berkeley, 30% of the computer science students are dropping out to join Web3 companies. This goes to show you this cultural shift and you're going to see a lot more companies getting involved. So I got to ask you Charlie, on the BizDev front, how are companies getting started? What's the playbook? Are they putting their toe in the water? They jumping in full throttle? What's the roadmap? What's the best practice for people to get started with unstoppable? >> Absolutely. We're lucky that we get a lot of inbound interest from companies Web2 and Web3, because they first want to secure their domains. And we do a ton of work on the back end to protect trademark domains. We want to avoid squatting as much as possible. We don't think that's the spirit of Web3 at all. And certainly not what the original tension of the internet was. So, fair amount of companies will reach out to us to get their domain. And then we can have a longer conversation about some of the other integrations and ways we can collaborate. So certainly visiting our website, unstoppabledomains.com is a great starting point. We have an app submission page where apps can reach out to us, even request a grant. We have a grant program to help developers get started, provide them some resources to work with us and integrate some of our technology. We have great documentation as well on the site. So you can read all about what it takes to resolve domains, if you're a wallet and an exchange, as well as what it takes to integrate login with unstoppable, which is actually a super easy integration as well, which we're really excited about. So yeah, I'd say check out the website, apply for a grant if you think you're a fit there, then of course, people can always reach out to me directly on Twitter, on Telegram, email. We're very reachable and we're always happy to chat with projects and learn more about what they're doing. >> What's the coolest thing you see going on Charlie, with your partners right now? What's the number one use case that's cool that people are jumping on right now to get in and get some success out of the gate? >> Maybe GameFi play to earn is huge. It's blowing up and the gaming community is really passionate, vibrant, just expanding like crazy. Same with DeFi, there's all this cool new stuff you can do with DeFi where no matter how big your portfolio is, you're able to stake and use all these interesting tools to grow your book. So it's super exciting to see and talk to all these projects. And, there's certainly an energy in the community where everyone wants to onboard the general public to Web3. So we're all working on these school projects, but we need everyone to come over from Web2, understand the advantages of DeFi, of GameFi of having an entity domain. So, I'm lucky that I'm one of the first layers there of meeting new projects and helping get access to more users so that they can grow along with us. >> I remember the early days of Bitcoin and Ethereum, we were giving it away. The community mantra was, give a Bitcoin to someone. That was like, >> Right. >> When you can actually give a Bitcoin to someone. What's the word of mouth or organic viral? I won't say growth hack 'cause that's got negative connotations. But what's the community's way of putting forth the mission for unstoppable? Is it just more domains? You guys have any programs got going on? Is it give it away? Obviously you can get domains on your site, but what's the way to get people ingratiated in and getting comfortable? >> So much of what we do is really to solve that question, answer that question. We spend a ton of time and energy just on education and whether that's specifically around domains or just general Web3. We have a podcast which is pretty exceptional, which talks to Web3 leaders from across the space and makes the project that they're working on more accessible. I think we passed over a hundred episodes, not too long ago. There's a ton of stuff that we do that other people do. If anyone has questions, I'm happy to talk about our resources, of course. >> The pod, I think you guys are up to 117, but that's a deep dive. You guys go deep on the podcast. So that's where you go in. What else is new on digital identity? Where do you guys see the future going? Now that you get the baseline identity with the NFT. Makes a lot of sense, create innovation. Good logic, makes sense. Solid technically, what's next? >> I think this really boils down to the way that the internet has grown. Doesn't really feel like the way that the internet should be. Like our data shouldn't live in these wild gardens, controlled by these large companies. Ultimately people should be responsible for their own identities. They should have control over of things that they do online. The data that's shared, the benefit of that data. It's about the world that we are working towards, is very much that. Where we are giving people the ability to be paid for sharing their data with companies. We're giving applications the ability to request information from the people that use those applications to improve their experience. We're really just trying to make connections across the ecosystem through these products, to enable a better experience for everyone. So whether that's the use cases that I mentioned already, or maybe viewing reviews on something like Yelp or Amazon, that just confirm that the person that you are you're looking at is actually a real person, not some bot that's been paid to load a review. The interesting thing about these products is they're so universally applicable. There are so many different ways that we can try to plug them in. So we are- >> A bots is a great example, double-edged sword. You can have a metaverse image and have pre-programmed conversations with liquid audio and the video application. Or it's a real person. How do you know the difference? These are going to be questions around who solves that problem. Now there's time for bots and there's a time not for bots. We all know what happens when you get into the game of manipulation, but also it can be helpful. This is where you got to be smart. And identity's critical in this future. Charlie, what's your reaction to the future of digital identity? So much to look at here on the trajectory. >> I think a big part of it is data portability. If you go to a site like Instagram, you're giving them all this content that's very personal to you, and you can't just pack up and leave Instagram. So we want a future where most of these apps are just a front end and you can navigate from one to the other and bring your data with you. And not be beholden to the companies that operate centralized servers. So, I think data portability is huge and it's going to open up a lot of doors. And just going back to that thought on cleaning up Web2 for a better web three. When I think about the Amazons, the Yelps of the world, there are all these bots, there are all these awful fake reviews. There's a lot of gamification happening that is really just creating a lot of noise. And I want to bring transparency back to the internet where when you see a review, you should know that that's a real human. And blockchain technology is enabling us to do that. And certainly FT domains are going to play a huge part of that. So I think that having an experience where you know and trust the people that you're interacting with is going to be really powerful and just a better experience for everyone. And there's a lot of ramifications with that. politically speaking, we've all seen all the issues with attacking communities and using bots and fake accounts to hit people's pain points, it's sad and certainly not something that we want to see continue happening. So, whatever we can do to give people their digital identity and help people understand that this is a real person on the other end, I think is huge for the future of the internet and really for society as well. >> That's a great call out there Charlie. Cleaning up the mess of Web 2.0, Web2, actually it was 2.0 technically, now Web3 is no point zero in it. But I saw on or listened to the podcast with Matt. This recent one, he had a great metaphor that went back to when I was growing up in the internet, you had IP addresses. And the mess there was, you couldn't find what you want to look. And no one could remember what to type in, 'cause you could type in IP address in the browser back then. And then DNS came out and then keywords that's web. Now that mess, now is fraud, misinformation, bot manipulation, deep fakes, many other kind of unwanted time to innovate. And every year, every time you had these inflection points, there'd be an abstraction on top of it. So, similar thing happening here, is that how you guys see it too? >> I think we're going back to some of the foundational architecture of the internet, DNS. And really bringing that forward about 30, 40 years in terms of technology. So loading in some more cryptography and some other fancy things to help patch some of those issues from the previous versions of the web. >> Awesome. Well guys, thanks so much for coming on and the spirit of TikTok, Emily summarizes asking, can you guys give us a quick TikTok moment, short comment on where this is all going, where is login, single sign-on mean and what should people do to steps to secure their digital identity? >> Sure, I'll jump in here. So, it's time for people to secure their digital identity. The great first step is going to sample domains and getting an NFT domain. You can control your data. You can do a lot of cool different things with your domain, including posting your own website that you will own forever, no one can take it away from you. I would certainly recommend that people join our Discord, Telegram communities, check out our podcasts. It's really great especially if you're new to crypto Web3. We do a great job of explaining all the basic concepts and expanding on them. So yeah, I would say, the time is now to get your digital identity and start embracing Web3 because it's really exploding right now. And there's just so many incredible advantages, especially for the user. >> Michael, what's your take? >> But not, have said it better myself. >> Like we always say, if you're not on the next wave, you're driftwood. And this is a big wave that's happening. It's pretty clear guys, it's there, it's happening now. And again, very pragmatic implementations of solving problems. The sign-on, the app integration. Congratulations and we got our CUBE domain too, by the way. So I think we're good. >> Excellent. >> So, we got to put it to use. Appreciate it, Charlie, Michael, thanks for coming on and sharing the update. >> It's pleasure. >> Welcome. >> Okay, this is theCUBE, with Unstoppable Domains Partner Showcase I'm John for your host, got a lot of other great interviews. Check them out. We're going to continue our coverage and continue on with this great showcase. Thanks for watching. (upbeat music)

Published Date : Mar 10 2022

SUMMARY :

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Ren Besnard & Jeremiah Owyang | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hello, welcome to theCUBE, "Unstoppable Domains Showcase." I'm John Furrier, your host of theCUBE. We got a great discussion here called the influencers around what's going on Web 3.0. And also this new sea change, cultural change around this next generation, internet, web, cloud, all happening, Jeremiah Owyang, Industry Analyst and Founding Part of Kaleido Insights. Jeremiah, great to see you thanks for coming on I appreciate it. Ren Besnard, Vice President of Marketing and Unstoppable Domains in the middle of all the action. Gentlemen, thanks for coming on on theCUBE for this showcase. >> Wow, my pleasure. >> Thanks for having us, John. >> Jeremiah, I want to start with you. You've seen many ways refer in all of your work for over a decade now. You've seen the Web 2.0 wave now the Web 3.0 is here. And it's not, I wouldn't say hyped up it's really just ramping up. And you're seeing real practical examples. You're in the middle of all the action. What is this Web 3.0, can you frame for us? I mean, you've seen many webs. What is Web 3.0 mean, what is it all about? >> Well John, you and I worked in the Web 2.0 space and essentially that enabled peer-to-peer media where people could upload their thoughts and ideas and videos without having to rely on centralized media. Unfortunately, that distributed and decentralized movement actually became centralized on the platform which are the big social networks and big tech companies. And this has caused an uproar because the people who are creating the content did not have control, could not control their identities, and could not really monetize or make decisions. So Web 3.0 which is a moniker of a lot of different trends, including crypto, blockchain and sometimes the metaverse. Is to undo the controlling that has become centralized. And the power is now shifting back into the hands of the participants again. And in this movement, they want to have more control over their identities, their governance, the content that they're creating, how they're actually building it, and then how they're monetizing it. So in many ways it's changing the power and it's a new economic model. So that's Web 3.0. Without really even mentioning the technologies. Is that helpful? >> Yeah, it's great. And Ren, we're talking about on theCUBE many times and one notable stat I don't think it's been reported, but it's been more kind of a rumor. I hear that 30% of the Berkeley computer science students are dropping out and going into to crypto or blockchain or decentralized startups. Which means that there's a big wave coming in of talent. You're seeing startups, you're seeing a lot more formation, you're seeing a lot more, I would say it's kind of ramping up of real people, not just people with dream is actual builders out here doing stuff. What's your take on the Web 3.0 movement with all this kind of change happening from people and also the new ideas being refactored? >> I think that the competition for talent is extremely real. And we start looking at the stats, we see that there is an enormous draft of people that are moving into this space. People that are fascinated by technology and are embracing the ethos of Web 3.0. And at this stage I think it's not only engineers and developers, but we have moved into a second phase where we see that a lot of supporting functions, you know, marketing being one of them, sales, business development are being built up quite rapidly. It's not without actually reminding me of the mid 2000s, you know. When I started working with Google, at that point in time the walled gardens rightly absorbing vast, vast cohorts of young graduates and more experienced professionals that were passionate and moving into the web environment. And I think we are seeing a movement right now, which is not entirely similar except faster. >> Yeah, Jeremiah, you've seen the conversations of the cloud, I call the cloud kind of revolution. You had mobile in 2007. But you got Amazon Web Services changed the application space on how people developed in the cloud. And again, that created a lot of value. Now you're seeing the role of data as a huge part of how people are scaling and the decentralized movements. So you've got cloud which is kind of classic today, state of the art enterprise and or app developers. And you've got now decentralized wave coming, okay. You're seeing apps being developed on that architecture. Data is central in all this, right. So how, how do you view this as someone who's watching the landscape, you know, these walled gardens are hoarding all the data I mean, LinkedIn, Facebook. They're not sharing that data with anyone they're using it for themselves. So as- >> That's right. >> They can control back comes to the forefront. How do you see this market with the applications and what comes out of that? >> So the thing that we seen out of the five things that I had mentioned that are decentralizing. (Jeremiah coughing) Are the ones that have been easier to move across. Have been the ability to monetize and to build. But the data aspect has actually stayed pretty much central, frankly. What has decentralized is that the contracts, the blockchain ledgers, those have decentralized. But the funny thing is often a big portion of these blockchain networks are on Amazon 63 to 70%, same thing with (indistinct). So they're still using the Web 2.0 architectures. However, we're also seeing other forms like IPFS where the data could be spread across a wider range of folks. But right now we're still dependent on what Web 2.0. So the vision and the promise Web 3.0 when it to full decentralization is not here by any means. I'd say we're at a Web 2.25. >> Pre-Web 3.0 no, but actions there. How do you guys see the dangers, 'cause there's a lot of negative press but also there's a lot of positive press. You're seeing a lot of fraud, we've seen a lot of the crypto fraud over the past years. You've seen a lot of now positive. It's almost a self-governance thing and environment, the way the culture is. But what are the dangers, how do you guys educate people, what should people pay attention to, what should people look for to understand, you know, where to position themselves? >> Yes, so we've learned a lot from Web 1.0, Web 2.0, the sharing economy. And we are walking into Web 3.0 with eyes wide open. So people have rightfully put forth a number of challenges, the sustainability issues with excess using of computing and mining the excessive amount of scams that are happening in part due to unknown identities. Also the architecture breaks DAOn in some periods and there's a lack of regulation. This is something different though. In the last periods that we've gone through, we didn't really know what was going to happen. And we walked and think this is going to be great. The sharing economy, the gig economy, the social media's going to change the world around. It's very different now. People are a little bit jaded. So I think that's a change. And so I think we're going to see that sorted out in suss out just like we've seen with other trends. It's still very much in the early years. >> Ren, I got to get your take on this whole should influencers and should people be anonymous or should they be docs out there? You saw the board, eight guys that did that were kind of docs a little bit there. And that went viral. This is an issue, right? Because we just had a problem of fake news, fake people, fake information. And now you have a much more secure environment imutability is a wonderful thing. It's a feature, not a bug, right? So how is this all coming down? And I know you guys are in the middle of it with NFTs as authentication. Take us, what's your take on this because this is a big issue. >> Look, I think first I am extremely optimistic about technology in general. So I'm super, super bullish about this. And yet, you know, I think that while crypto has so many upsides, it's important to be super conscious and aware of the downsides that come with it to, you know. If you think about every Fortune 500 company there is always training required by all employees on internet safety, reporting of potential attacks and so on. In Web 3.0, we don't have that kind of standard reporting mechanisms yet for bad actors in that space. And so when you think about influencers in particular, they do have a responsibility to educate people about the potential, but also the dangers of the technology of Web 3.0 of crypto basically. Whether you're talking about hacks or online safety, the need for hardware, wallet, impersonators on discord, you know, security storing your seed phrase. So every actor influencer or else has got a role to play. I think that in that context to your point, it's very hard to tell whether influencers should be anonymous, oxydemous or fully docked. The decentralized nature of Web 3.0 will probably lead us to see a combination of those anonymity levels so to speak. And the movements that we've seen around some influencers identities become public are particularly interesting. I think there's probably a convergence of Web 2.O and Web 3.0 at play here, you know. Maybe occurring on the notion of 2.5. But for now I think in Web 2.0, all business founders and employees are known and they held accountable for their public comments and their actions. If Web 3.0 enables us to be anonymous, if DAOs have voting control, you know. What happens if people make comments and there is no way to know who they are, basically. What if the DAO doesn't take appropriate action? I think eventually there will be an element of community self-regulation where influencers will be acting in the best interest of their reputation. And I believe that the communities will self-regulate themselves and will create natural boundaries around what can be said or not said. >> I think that's a really good point about influencers and reputation because. Jeremiah, does it matter that you're anonymous have an icon that could be a NFT or a picture. But if I have an ongoing reputation I have trust, to this trust there. It's not like just a bot that was created just to spam someone. You know I'm starting to getting into this new way. >> You're right, and that word you said trust, that's what really this is about. But we've seen that public docs, people with their full identities have made mistakes. They have pulled the hood over people's faces and really scammed them out of a lot of money. We've seen that in the, that doesn't change anything in human behavior. So I think over time that we will see a new form of a reputation system emerge even for pseudonym and perhaps for people that are just anonymous that only show their potential wallet, address a series of numbers and letters. That form might take a new form of a Web 3.0 FICO Score. And you could look at their behaviors. Did they transact, you know, how did they behave? Were they involved in projects that were not healthy? And because all of that information is public on the chain and you can go back in time and see that. We might see a new form of a scoring emerge, of course. Who controls that scoring? That's a whole nother topic gone on controling and trust. So right now, John we do see that there's a number of projects, new NFT projects, where the founders will claim and use this as a point of differentiation that they are fully docs. So you know who they are and in their names. Secondly, we're seeing a number of products or platforms that require KYC, you know, your customers. So that's self-identification often with a government ID or credit card in order to bridge out your coins and turn that into fiat. In some cases that's required in some of these marketplaces. So we're seeing a collision here between our full names and pseudonyms and being anonymous. >> That's awesome. And I think this is the new, again, a whole new form of governance. Ren, you mentioned some comments about DAO. I want to get your thoughts again. You know, Jeremiah we've become historians over the years. We're getting old I'm a little bit older than you. (Jeremiah laughs) But we've seen the- >> You're young men. You know, I remember breaking in the business when the computer standards bodies were built to be more organic and then they became much more of a, kind of an anti-innovation environment where people, the companies would get involved, the standards organization just to slow things DAO and mark things up a little bit. So, you know, you look at DAOs like, hmm, is DAO a good thing or a bad thing. The answer is from people I talk to is, it depends. So I'd love to get your thoughts on getting momentum and becoming defacto with value, a value proposition, vis-a-vis just a DAO for the sake of having a DAO. This has been a conversation that's been kind of in the inside the baseball here, inside the ropes of the industry, but there's trade offs. Can you guys share your thoughts on when to do a DAO and when not to do a DAO and the benefits and trade offs of that? >> Sure, maybe I'll start off with a definition and then we'll go to, Ren. So a DAO, a decentralized autonomous organization, the best way to think about this It's a digital cooperative. and we've heard of worker cooperatives before. The difference is that they're using blockchain technologies in order to do three things, identity, governance, and rewards and mechanisms. They're relying on Web 2.0 tools and technologies like discord and Telegram and social networks to communicate. And as a cooperative they're trying to come up with a common goal. Ren, what's your take, that's the setup. >> So, you know for me when I started my journey into crypto and Web 3.0, I had no idea about what DAO actually meant. And an easy way for me to think of it and to grasp the nature of it was about the comparison between a DAO and perhaps a more traditional company structure, you know. In the traditional company structure, you have (indistinct), the company's led by a CEO and other executives. The DAO is a flat structure, and it's very much led by a group of core contributors. So to Jeremiah's point, you know, you get that notion of a cooperative type of structure. The decision making is very different, you know. We're talking about a super high level of transparency proposals getting submitted and voting systems using (indistinct) as opposed to, you know, management, making decisions behind closed doors. I think that speaks to a totally new form of governance. And I think we have hardly, hardly scratched the surface. We have seen recently very interesting moments in Web 3.0 culture. And we have seen how DAO suddenly have to make certain decisions and come to moments of claiming responsibility in order to police behavior of some of the members. I think that's important. I think it's going to redefine how we're thinking about that particularly new governance models. And I think it's going to pave the way for a lot of super interesting structure in the near future. >> Yeah and that's a great point. >> Go ahead, Jeremiah. >> That's a great point, Ren. Around the transparency for governance. So, John you post the question, does this make things faster or slower? And right now in the most doubts are actually pretty slow because they're set up as a flat organization. So as a response to that they're actually shifting to become representative democracies. Does that sound familiar? Or you can appoint delegates and use tokens to vote for them and they have a decision power. Almost like a committee and they can function. And so we've seen actually there sometimes are hierarchy except the person at the top is voted by those that have the tokens. In some cases, the people at the top had the most tokens. But that's a whole nother topic. So we're seeing a wide variety of governance structures. >> You know, Ren I was talking with Matt G, the Founder of Unstoppable. And I was telling him about the Domain Name System. And one little trivia note that many people don't know about is that the US government 'cause the internet was started by the US. The Department of Commerce kept that on tight leash because the international telecommunications wanted to get their hands on it because of ccTLDs and other things. So at that time, 'cause the innovation yet was isn't yet baked out. It was organically growing the governance, the rules of the road, keeping it very stable versus melding with it. So there's certain technologies that require, Jeremiah that let's keep an eye on as a community let's not formalize anything. Like the government did with the Domain Name System. Let's keep it tight and then finally released it. I think multiple years after 2004, I think it went over to the ITU. But this is a big point. I mean, if you get too structured, organic innovation can't go. What's you guys reaction to that? >> So I think, you know to take the stab at it. We have as a business, you know, thinking of Unstoppable Domains, a strong incentive to innovate. And this is what is going to be determining long-term value growth for the organization, for partners, for users, for customers. So you know the degree of formalization actually gives us a sense of purpose and a sense of action. And if you compare that to DAO, for instance, you can see how some of the upsides and downsides can pan out either way. It's not to say that there is a perfect solution. I think one of the advantages of the DAO is that you can let more people contribute. You can probably remove buyers quite effectively and you can have a high level of participation and involvement in decisions and own the upside in many ways. You know as a company, it's a slightly different setup. We have the opportunity to coordinate a very diverse and part-time workforce in a very you a different way. And we do not have to deal with the inefficiencies that might be inherent to some form of extreme decentralization. So there is a balance from an organizational structure that comes either side. >> Awesome. Jeremiah, I want to get your thoughts on a trend that you've been involved in, we've both been involved in. And you're seeing it now with the kind of social media world, the world of the role of an influencer. It's kind of moved from what was open source and influencer was a connect to someone who shared, created content enabled things to much more of a vanity. You update the photo on Instagram and having a large audience. So is there a new influencer model with Web 3.0 or is it, I control the audience I'm making money that way. Is there a shift in the influencer role or ideas that you see that should be in place for what is the role of an influencer? 'Cause as Web 3.0 comes you're going to see that role become instrumental. We've seen it in open source projects. Influencers, you know, the people who write code or ship code. So what's your take on that? Because this has been a conversation. People have been having the word influencer and redefining and reframing it. >> Sure, the influence model really hasn't changed that much, but the way that they're behaving has when it comes to Web 3.0. In this market, I mean there's a couple of things. Some of the influencers are investors. And so when you see their name on a project or a new startup, that's an indicator there's a higher level of success. You might want to pay more attention to it or not. Secondly, influencers themselves are launching their own NFT projects. So, Gary Vaynerchuk, a number of celebrities, Paris Hilton is involved. They are also doing theirs as well. Steve Aok, famous DJ launched his as well. So they're going head first and participating in building in this model. And their communities are coming around them and they're building economy. Now the difference is it's not I speak as an influencer to the fans. The difference is that the fans are now part of the community and they literally hold and own some of the economic value, whether it's tokens or the NFTs. So it's a collaborative economy, if you will, where they're all benefiting together. And that's a big difference as well. >> Can you see- >> Lastly, there's one little tactic we're seeing where marketers are air dropping NFTs, branded NFTs influencers wallet. So you can see it in there. So there's new tactics that are forming as well. Back to you. >> That's super exciting. Ren, what's your reaction to that? Because he just hit on a whole new way of how engagement's happening, how people are closed looping their votes, their votes of confidence or votes with their wallet. And the brands which are artists now influencers. I mean, this is a whole game changing instrumentation level. >> I think that what we are seeing right now is super reinvigorating as a marketeer who's been around for a few years, basically. I think that the shift in the way brands are going to communicate and engage with their audiences is profound. It's probably as revolutionary and even more revolutionary than the movement for brands in getting into digital. And you have that sentiment of a gold rush right now with a lot of brands that are trying to understand NFTs and how to actually engage with those communities and those audiences. There are many levels in which brands and influencers are going to engage. There are many influencers that actually advance the message and the mission because the explosion of content on Web 3.0 has been crazy. Part of that is due to the network effect nature of crypto. Because as Jaremiah mentioned, people are incentivized to promote projects. Holders of an NFT are also incentivized to promote it. So you end up with a fly wheel which is pretty unique of people that are hyping their project and that are educating other people about it and commenting on the ecosystem with IP right being given to NFT holders. You're going to see people promote brands instead of the brands actually having to. And so the notion of brands are gaining and delivering elements of the value to their fans is something that's super attractive, extremely interesting. And I think again, we have hardly scratched the surface of all that is possible in that particular space. >> That's interesting. You guys are bringing some great insight here. Jeremiah, the old days the word authentic was a kind of a cliche and brands like tried to be authentic. And they didn't really know what to do they called it organic, right? And now you have the trust concept with authenticity and environment like Web 3.0 where you can actually measure it and monetize it and capture it if you're actually authentic and trustworthy. >> That's right, and be because it's on blockchain, you can see how somebody's behaved with their economic behavior in the past. Of course, big corporations aren't going to have that type of trail on blockchain just yet. But individuals and executives who participate in this market might be. And we'll also see new types of affinity. Do executives do they participate in these NFT communities, do they purchase them or numerous brands like Adidas to acquire, you know, different NFT projects to participate. And of course the big brands are grabbing their domains. Of course you could talk to, Ren about that because it's owning your own name is a part of this trust and being found. >> That's awesome. Great insight guys. Closing comments, takeaways for the audience here. Each of you take a minute to share your thoughts on what you think is happening now where it goes, all right, where's it going to go? Jeremiah, we'll start with you. >> Sure, I think the vision of Web 3.0 where full decentralization happens, where the power is completely shifted to the edges. I don't think it's going to happen. I think we will reach Web 2.5. And I've been through so many tech trends where we said that the power's going to shift completely to of the end, it just doesn't. In part there's two reasons. One is the venture capital are the ones who tend to own the programs in the first place. And secondly, the startups themselves end up becoming the one-percenter. We see Airbnb and Uber are one-percenter now. So that trend happens over and over and over. Now with that said, the world will be in a better place. We will have more transparency. We will see economic power shifted to the people, the participants. And so they will have more control over the internet that they are building. >> Awesome, Ren final comments. >> I'm fully aligned with Jeremiah on the notion of control being returned to users, the notion of ownership and the notion of redistribution of the economic value that is created across all the different chains that we are going to see and all those ecosystems. I believe that we are going to witness two parallel movements of expansion. One that is going to be very lateral. When you think of crypto and Web 3.0 essentially you think of a few 100 tribes. And I think that more projects are going to be a more coalitions of individuals and entities, and those are going to exist around those projects. So you're going to see, you know, an increase in the number of tribes that one might join. And I also think that we're going to progress rapidly from the low 100 millions of crypto and NFT holders into the big hands basically. And that's going to be extreme interesting. I think that the next waves of crypto users, NFT fans are going to look very different from the early adopters that we had witnessed in the very early days. So it's not going to be your traditional model of technology adoption curves. I think the demographics are going to shift and the motivations are going to be different as well, which is going to be a wonderful time to educate and engage with new community members. >> All right, Ren and Jeremiah, thank you both for that great insight great segment breaking down Web 3.0 or Web 2.5 as Jeremiah says but we're in a better place. This is a segment with the influencers. As part of theCUBE and the Unstoppable Domain Showcase. I'm John Furrie, your host. Thanks for watching. (bright upbeat music)

Published Date : Mar 10 2022

SUMMARY :

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Sajjad Rehman & Nilkanth Iyer, Unstoppable Domains | Unstoppable Domains Partner Showcase


 

(bright upbeat music) >> Hi, everyone, welcome back to theCUBE's Unstoppable Domains Partner Showcase. I'm John Furrier, host of theCUBE. This segment in this session is about expansion into Asia Pacific and Europe for Unstoppable Domains. It's a hot startup in the Web3 area, really creating a new innovation around NFTs, crypto, single sign-on, and digital identity, giving users the power like they should. We've got two great guests, Sajjad Rehman, Head of Europe, and Nilkanth, known as Nil, Iyer, head of Asia. Sajjad, Nil, welcome to this CUBE, and let's talk about the expansion. It's not really an expansion, the global economy is global, but showcase here about Unstoppables going to Europe. Thanks for coming on. >> Thanks for inviting us. >> Thanks John, for inviting us. >> So we're living in a global world, obviously, crypto, blockchain, decentralized applications. You're starting to see mainstream adoption, which means the shift is happening. There are more apps coming, and it means more infrastructure, and things got to get easier, right? So, reduce the steps it takes to do stuff, makes the wallets better, give people more secure access and control of their data. This is what Unstoppable is all about. You guys are in the middle of it, you're on this wave. What is the potential of Web3 with Unstoppable, and in general, in Asia and in Europe? >> I can go first. So, now, let's look at the Asia market. I mean, typically, we see the US market, the Europe markets, for typical Web 2.0 software and infrastructure is definitely the larger markets, with US typically accounting for about 60%, and Europe about 20 to 30%, and Asia has always been small. But we see in this whole world of blockchain, crypto, Web 3.0, Asia already has about 160 million users. They have more than 35 local exchanges. And if you really look at the number of countries, in terms of the rate of adoption, many of the Asian countries, which probably you'd have never even heard of, like Vietnam, actually topping the list, right? One of the reasons that this is happening, again, if you go through the Asian Development Bank's latest report, you have these Gen Zs and millennials, of that's 50% of the Asian population. And if you really look at 50% of the Asian population, that's 1.1 billion people out of the total, 1.8 billion Gen Z and millennials that you have have in the world. And these folks are digitally native, they're people, in fact, the Gen Zs are mobile first, and millennials, many of us, like myself, at least, are people who are digital, and 20% of the world's economy is currently digital, and the rest, 40 to 50%, which is going to happen in the Web 3.0 world, and that's going to be driven by millennials and Gen Zs. I think that's why this whole space is so exciting, because it's being driven by the users, by the new generation. I mean, that's my broad thought on this whole thing. >> Before we get get this started, I want to just comment, Asia, also, in other areas where mobile first came, you had the younger demographics absolutely driving the change, because they're like, "Well, I don't want the old way." They go right from scratch at the beginning, they're using the technologies. That has propelled the crypto world. I mean, that is absolutely true. Everyone's kind of seeing that. And that's now influencing some of these developer nations, like say, in Europe, for instance, and even North America, I think Europe's more advanced than North America, in my opinion, but we'll get to that. Oh, so potential in Europe. Sajjad, take us through your thoughts on... As head of Europe, for our audience. >> Absolutely, so, Nil's right. I think Asia is way ahead in terms of Gen Z user adopting crypto, Europe is actually a distant second, but it's surprising to note that Europe actually has the highest transactional activity in crypto over the last year and a half. And if you dig a bit deeper, I'd say, arguably, for Europe, I think the opportunity in Web3 is perhaps the largest. And then perhaps it can mean the most for Europe. Europe, for the last decade, has been trailing behind Asia and North America, when it comes to birthing unicorns, and I think Web3 can provide a StepChain opportunity. This belief, for me, stems from the fact that Europe's policy, right, like, for example, GDPR, is focused on enabling your data ownership. And I think I recently read a very good paper out of Stanford, by Patrick Henson. He speaks about Web3 being the best part, here, for Europe enabling patient sovereignty. So what that means is users control the data, they're paying to enter it, and they harness the value from it. And on one hand, while Europe is enabling that regulation, that's entered in that code, Web3 actually brings it into action. So I think with more enablement, better regulation, and we'll see more hubs, like the Crypto Valley in Switzerland pop up, that will bring, I think, I'd rather be careful, better to say, not over-regulation, the right regulation. We can expect more in prop capital, more builder talent, that then drives more adoption. So I think the prospects for Europe in terms of usage, as well as builders, are quite bright. >> Yeah, and I think, also, you guys are in areas where the cultural shift is so dramatic. You mentioned Asia, the demographics, even the entrepreneurial culture in Europe right now is booming. You look at all the venture-backed startups, and the young generation building companies! And again, cloud computing is a big part of that, obviously. But look at, compared to the United States, you go back 15 years ago, Europe was way behind, on the startup scene. Now it's booming and pumping on all cylinders. And it kind of points at this cultural shift. It's almost like a generational... It's like the digital hippies changing the world. The Web3, it's kind of, "I don't want to be Web2, Web2 is so old, I don't want to do that." And then it's all because it's changing, right? And there are things inadequate with Web2, on the naming system. Also the arbitrage around fake information, bots, users being manipulated, and also merchandised and monetized through these portals. Okay, that's kind of ending. So talk about the dynamic of Web2, 3, at those areas. You've got users and you've got companies, who build applications. They're going to shift and be forced, in our opinion, and I want to get your reaction to that. Do you think applications are going to have to be Web3, or users will reject them? >> Yeah, I think that I'll jump in and add to there in Nil's part. I think the Web3 is built on three principles, right? They're decentralization, ownership, and composability. And I think these are not binary. So if I look further on in the future, I don't see a future where you have just Web3. I think there's going to be coexistence or cooperation between Web2 companies, Web3, building bridges. I think there's going to be... There's a sliding scale to decentralization, versus centralization. Similarly, ownership. And I think users will find what works best for them in different contexts. I think what Unstoppable is doing is essentially providing the identity system for Web3, and that's way more powerful when it comes to being built on blockchains, than with the naming system we had for Web2, right? The identity system can serve the purpose of taking a user's personal identifier, password, blockchain, domain name, and attaching all kinds of attributes that define who you are, both in the physical and digital world, and filling out information that you can transact on the basis of. And I think the users would, as we go to a no-code and low-code future, right, where in Web2, more of the users were essentially consumers, or readers of the internet. And in Web3, with more low-code and no-code technology platforms taking shape and getting proliferation, you would see more users being actually writers, publishers, and developers on the internet. And they would value owning their data, and to harness the most amount of value from it. So I think that's the power concept, and I think that's the future I see, where Web3 will dominate. Nil, what do you think? >> Well, I think you put it very, very nicely, Sajjad. I think you covered most of the points, I think. But I'm seeing a lot of different things that are happening at the ground. I think a lot of the governments, a lot of the Web 2.0 players, the traditional banks, these guys are not sitting quiet on the blockchain space. There are a lot of pilots happening in the blockchain space, right? I mean, I can give you real life examples. I mean, one of the biggest examples is in my home state of Maharashtra, where Mumbai is. They actually partnered with Polygon (MATIC), right? Actually built a private blockchain-based capability to kind of deliver your COVID vaccination certificates with the QR code, right? And that's the only way they could deliver that kind of volumes in that short a time, with the kind of user control, the user control the user has on the data. That could only be possible because of blockchain. Of course, it's still private, because it's healthcare data, they still want to keep it, something that's not fully on a blockchain. But that is something. Similarly, there is a consortium of about nine banks who have actually trying to work on making things like remittances or trade finance much, much easier. I mean, remittances through a traditional, Web 2.0 world is very, very costly. And especially in the Asian countries, a lot of people from Southeast Asia work across the world and send back money home. It's a very costly and a time-taking affair. So they have actually partnered and built a blockchain-based capability, again, in a pilot stage, to kind of reduce the transaction costs. For example, if you just look at the trade finance days where there are 14 million traders, who do 2.4, 5 trillion dollars, of transaction, they were able to actually reduce the time that it takes from eight to nine days, to about two to three days. And so, to add on to what you're saying, I think these two worlds are going to meet, and meet very soon. And when they meet, what they need is a single digital identity, a human-readable way of being able to send and receive and do commerce. I think that's where I see Unstoppable Domains, very nicely positioned to be able to integrate these two worlds, so that's my thought on all the logistics. >> That was a great point. I was going to get into which industries, and kind of what areas, you see in your geographies. But it's a good point about saving time. I like how you brought that up, because in these new waves, you either got to reduce the steps it takes to do something, or save time, make it easy. And this is the successful formula, in anything, whether it's an app or UI or whatever, but what specifically are they doing in your areas? And what about Unstoppable are they attracted to? Is it because of the identity? Is it because of the apps? Is it because of the single sign-on? What is the reason that they're leaning in, and unpacking this further into their pilots? >> Sajjad, do you want to take that? >> Yeah, absolutely, man. >> Because. >> Yeah, I'm happy. Please jump in if you want. So I think, and let me clarify the question, John, you're talking about Web2 companies, looking to partner in software, or potential partnerships, right? >> Yeah, what are they seeing, and what are they seeing as the value that these pilots we heard from Nilkanth around the financial industry? And obviously, gaming's one, it's obvious. Huge: financial, healthcare, I mean, these are obviously verticals that are going to be heavily impacted in a positive way. What are they seeing as value? What's getting them motivated to do these pilots? Why are they jumping in, with both feet, if you will, on these projects? Is it because it's saving money, is it time, or both, is it ease of use, is it the user's expectations? Trying to tease out how you guys see that evolving. >> Yeah, yeah, I think... This is still, the space is, the movement is going very fast, but I think the space is still young. And right now, a lot of these companies are seeing the potential that Web3 offers. And I think the key, key dimensions, right, composability, decentralization, and ownership. So I think the key thing I'm seeing in EU is these Web2 companies seeing the momentum and looking to harness that by enabling bridges to Web3. One of the key trends in Europe has been Fintech, I think over the last five to six years, we have the Revolut, N26, e-TOTAL creating platforms, new banks and super finance, super apps rising to the forefront. And they are all enabling, or also connecting a bridge with Web3 in some shape and form, either enabling creating of crypto, some are launching their own native wallets, and these are, essentially, ways that they can, one, attract users. So the Gen Z who are looking for more friction in finance, to get them on board, but also to look to enable more adoption by their own users, who are not using these services that potentially create new revenue streams, and create allocation of capital that they could not access, to have access to otherwise. So I think that's one trend I'm seeing over here. I think the other key trend is, in Europe, at least, has been games. And again, dead links or damaged, web creators would call the metaverse. So a lot of game companies are looking to step into Game Fire, which is, again, a completely different business model to what traditional game companies used to use. Similarly, metaverse is where again, ownership creates a different business model and they see that users and gamers of the future would want to engage with that, versus just being monetized on the basis of subscription or ads. And I think that's something that they're becoming aware of, and moving quickly in the space, launching their own metaverses, or game by applications. Or creating interoperability with these decentralized applications. >> You know, I wanted to get into this point, but I was going to ask about the community empowerment piece of this equation, 'cause digital identity is about the user's identity, which implies they're part of a community. Web3 is very community-centric. But you mentioned gaming, I mean, people who have been watching the gaming world, like ourselves, know that communities and marketplaces have been very active for years, many years, over 15 years. Community, games, currency, in-game activity, has been out there, right, but siloed within the games themselves. So now, it seems that that paradigm's coming in and empowering all communities. Is this something that you guys see and agree with? And if so, what's different about that? How are communities being empowered? I guess that's the question. >> Yeah, I can maybe take that, Sajjad. So, I mean, I must have heard of Axie Infinity, I mean, 40% of their user base is in Vietnam. And the average earning that a person makes in a month, out of playing this game, is more than the national, daily or minimum wage that is there, right? So that's the kind of potential. Actually, going back, as a combination of actually answering your earlier question, and I think over and above what Sajjad said, what's very unique in Asia is we still have a lot of unbanked people, right? So if you really look at the total unbanked population of the world, it's 1.6 billion, and 24% of that is in Asia, so almost 375 million people are in Asia. So these are people who do not have access to finance or credit. So the whole idea is, how do we get these people on to a banking system, onto peer-to-peer lending, or peer-to-peer finance kind of capabilities. I think, again, Unstoppable Domains kind of helps in that, right? If you just look at the pure Web 3.0 world, and the complex, technical way in which money or other crypto is transferred from one wallet to the other, it's very difficult for an unbanked person who probably cannot even do basic communication, cannot read and write, to actually be able to do it. But something that's very human-readable, something that's very easy for him to understand, something that's visual, something that he can see on his mobile. With 2G network, we are not talking of... The world is talking about 5G, but there are parts of Asia, which are still using 2G and 2.5G kind of network, right? So I think that's one key use case. I think the banks are trying to solve because for them, this is a whole new customer segment. And, sorry, I actually went back a little bit, to your earlier question, but coming to this whole community-building, right? So on March 8th, we're launching something called this Women of Web3, or, oh, that is WoW3, right? This is basically to, again, empower. So if you, again, look at Asia, women need a lot of training, they need a lot of enablement, for them to be able to leverage the power of Web 3.0. I can talk about India, of course, being from India. A lot of the women do not... They do all the small businesses, but the money is taken by middlemen, or taken by their husbands. With Web 3.0, fundamentally, the money comes to them, because that's what they use to educate their children. And it's the same thing in a lot of other Southeast Asian countries as well. I think it's very important to build those communities, communities of women entrepreneurs. I think this is a big opportunity to really get the section of society, which probably will take 10 more years, if we go through the normal Web1 to Web 2.0 progression, where the power is with corporations, and not with the individuals. >> And that's a great announcement, by the way, you mentioned the $10 million worth of domains being issued out for... This is democratization, it's what it's all about. Again, this is a new revolution. I mean, this is a new thing. So great stuff, more education, more learning. And going to get the banks up and running, get those people banking, 'cause once they're banking, they get wallets, right? So they need the wallets. So let's get to the real meat here. You guys are in the territory, Europe and Asia, where there's a lot of wallets. There's a lot of exchanges, 'cause that's... They're not in the United States. There's a few of them there, but most of them outside the United States. And you've got a lot of dApps developing, decentralized applications, okay? So you got all this coming together in your territory. What's the strategy, how you going to attack that? You got the wallets, you got the exchanges, and you got D applications. DApps. >> Yeah, I'm happy to (indistinct). So I think, and just quickly there, I think one point is, and Nil really expressed it beautifully, is finding inclusion. That is something that has inspired me, how Web3 can make the internet more inclusive. That inspired my move here. Yeah, I think, for us, I think we are at the base start when it comes to Europe, right? And the key focus, in terms of our approach in Europe would be that, we want to do two things. One, we want to increase the utility of these domain names. And the second thing is, we will invite proliferation with our partners. So when I speak about utility, I think utility is when you have a universal identifier, which is a domain name, and then you have these attributes around it, right? What then defines your identity. So in the context, in Europe, we would look to find partners to help us enrich that identity around the domain name. And that adds value for users, in terms of acquiring these domains and new clients. And on the other end, when it comes to proliferation, I think it's about working with all those crypto, and crypto and Web3, Web3 participants as well as Web3-adjacent companies, brands, and services, who can help us educate current and future, and upcoming Web3 users about the utility of domain names, and help us onboard them to the decentralized internet. So I think that's going to be the general focus. I think the key is that, as, oh, and hopefully, we'll be having one, overarching regulation, EU, that allowed us to do this at a vision level. But I would say I think it's going to be tackling it country by country, identifying countries where there's deeper penetration for Web3, and then making sure that we are partnered with local, trusted partners that are already developing for local communities there. So, yeah, that's my view and Nil, I believe those are wants in, for Asia. >> Oh, I think, yeah, so again, in Asia, one is you have a significant part of humanity living in Asia, right? So obviously, all the other challenges and the opportunities that we talk about, I think the first area of focus would be educating the people on the massive opportunity that they have, and if you're able to get them in early, I think it's great for them as well, right? Because by the time governments, regulations, large banking, financial companies move, but if you can get the larger population into this whole space, it's good for them, so they are first movers in that space. I think we are doing a lot of things on this, worldwide. I think we've done more than 100 past podcasts, just educating people on what is Web 3.0, what are NFT domains? What is DeFi, and so on and so forth. I think it would need some bit of localization, customization, in Asia, given that India itself has about 22 languages. And then there are the other countries which, each of them with their own local languages and syntax, semantics and all those things, right? So I think that that is very important, to be able to disseminate the knowledge, although it's global, but I think to get the grassroot people to understand the opportunity, I think it would need some amount of work there. I think also building communities, I think, John, you talked about communities, so did Sajjad talk about communities. I think it's very important to build communities, because communities create ideation. It talks about... People share their challenges, so that people don't repeat the same mistakes. So I think it's very important to build communities based on interest. I think we all know in the technology world, you can build communities around Elegram, Telegram, Discord, Twitter spaces, and all those things. But, again, when you're talking of financial inclusion, you're talking of a different kind of community-building. I think that that would be important. And then of course I will kind of, primarily from a company perspective, I think getting the 35 odd exchanges in Asia, the wallets to partner with us. Just as an example, MATIC. They had, until September of last year, about 3,500 apps. In just one quarter, it doubled to 7,000 dApps on their platform. But that is the pace, or the speed of innovation that we are seeing on this whole 3.0 space. I think it's very important to get those key partners, Who are developing those dApps. See the power of single sign-on, having a human-readable, digital identity, being able to seamlessly transfer all your assets, digital assets, across multiple cryptos, across multiple NFT marketplaces, and so on and so forth. >> Yeah, and I think the whole community thing, too, is also you seeing the communities being part of, certainly in the entertainment area, and the artistry, creator world, the users are art of the community, they own it, too. So it goes both ways, but this brings up the marketplace, too, as well, because you guys have the opportunity to have trust built into the software layer, right? So now you can keep the reputation data. You can be anonymous, but it's trustworthy, versus bots, which we all know bots can be killed and then started again with... And no one knows what the tagalong has been around. So the whole inadequacy of Web2, which is just growing pains, right? This is what it evolution looks like, next abstraction layer. So I love that vibe. How advanced do you think that thinking is, where people are saying, Hey, we need this abstraction layer. We need this digital identity. We need to start expanding our applications so that the users can move across these and break down those silos where the data is, 'cause that's... This is like the nerd problem, right? It's the data silos that are holding it back. What's your guys' reaction to that? The killing the silos and making it horizontally scalable? >> Yeah, I think it's a nerd problem. It is a problem of people who understand technology. It's a problem of a lot of the people in the business who want to compete effectively against those giants, which are holding all the data. So I think those are the people who will innovate and move. Again, coming back to financial inclusion, coming back to the unbanked, those guys just want to do their business. They want to live their daily life. I think that's not where you'll see... You will see innovation in a different form, but they're not going to disrupt the disrupters. I think that would be the people, Fintechs, I think they would be the first to move on to something like that. I mean, that's my humble opinion. >> Sajjad, you heard. >> Yeah, I think- >> Go ahead. >> I mean, absolutely. I think, I mean, I touched on creators, right? So, like I said earlier, right, we are heading to a future where more people will be creators on the internet. Whether you're publishing, writing something, you're creating video content, and that means that they have data they own, but that's their data, they bring it to the internet. That's more powerful, more useful, and they should be able to transact on that basis. So I think people are recognizing that, and they will increasingly look to do so. And as they do that, they would want these systems that enable them to hold permission to their data. They will want to be able to control what their permission and what they want to provide, dApp. And at the end of the day, these applications have to work backwards from customers, and the customer's looking for that. That's where... That's what they will build. >> The users want freedom. They want to be able to be connected, and not be restricted. They want to freely move around the global internet and do whatever they want with the friends and apps that they want to consume, and not feel arbitraged. They don't want to feel like they're kind of nailed into a walled garden and stuck there and having to come back. It's the new normal. >> They don't want to be the product, right, so. >> They don't want to be the product. Gentlemen, great to have you on, great conversation. We're going to continue this later. Certainly want to keep the updates coming. You guys are in a very hot area in Europe and Asia Pacific. That's where a lot of the action is happening. We see the entrepreneurial activity, the business transformation, certainly with the new paradigm shift, and this big wave that's coming. It's here, it's mainstream. Thanks for coming on and sharing your insights. Appreciate it. >> Thanks, John. >> Thanks, John, Thanks for the opportunity, have a good day. >> Okay, okay, great conversation. All the action's moving and happening real fast. This is theCUBE Unstoppable Domains Partner Showcase. I'm John Furrier, your host. Thanks for watching. (contemplative music)

Published Date : Mar 10 2022

SUMMARY :

and let's talk about the expansion. for inviting us. So, reduce the steps it takes to do stuff, and the rest, 40 to 50%, That has propelled the crypto world. is perhaps the largest. and the young generation So if I look further on in the future, I mean, one of the biggest examples Is it because of the identity? clarify the question, John, is it the user's expectations? and gamers of the future I guess that's the question. fundamentally, the money comes to them, You guys are in the So in the context, and the opportunities that we talk about, and the artistry, creator world, I think that's not where you'll see... and the customer's looking It's the new normal. the product, right, so. We see the entrepreneurial activity, Thanks for the opportunity, All the action's moving

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Noah Gaynor & CJ Hetheringon | Unstoppable Domains Partner Showcase


 

(bright music) >> Hello, welcome to theCUBE's presentation of the Unstoppable Domains Partner Showcase. I'm John Furrier host of theCUBE. We're here talking about the metaverse and what it all means, what it brings to the table. We've got two pioneers here in the metaverse breaking it down, doing great stuff. Both co-founders of companies, Noah Gainer, co-founder and CEO Parcel. And CJ Hetherington Co-Founder of Atlantis World, digging deep and doing all the great stuff in the Midwest. Chill and thanks for coming on theCUBE. >> Thank you so much for having us. >> Thanks for having us. >> So, first of all, I want to say congratulations for the work you guys are doing. This is one of the biggest waves we've seen coming on. It's a changing user expectations, it's a changing architecture, it's real technology involved, there's a lot of action. 30% of people at University of California, Berkeley are dropping out of the Computer Science program to get into Web3. This is the biggest technological change, business model change, user experience change. And we've been seeing going back multiple inflection points. This is a big deal. So the metaverse is real. Some people say, "Well, you know, it's not com..." It's coming it's just a matter of time. So let's get into it. What are you guys doing? Tell us about your company's Parcel and Atlantis World. Noah, start with you. >> Sure, so Parcel is a marketplace for virtual real estate. So you can think of something like OpenSea, which everyone is familiar with, but we solely focus on virtual land and virtual real estate in a number of virtual world, maybe part of decent land or the sandbox. So we feature those on our platform and, you know, we take it the next level with the user experience. So we have fully interactive maps. We have price estimates. You can think of it like a estimate on Zillow and in general, we're building the fully verticalized solution for virtual real estate users. And that will extend into rentals, like Airbnbing out your virtual condo or getting a mortgage on your virtual home, as well as, you know, cultivating the community around it. And especially helping empower creators and architects and builders and getting them work and getting their work on display. >> I'm looking forward to digging into that, that sounds very cool. CJ what's Atlantis world doing? What do you got going on? >> Yeah, exactly. So at Atlantis world, we're building the Web3, social metaverse by connecting Web3 with social, gaming, and education in one light web virtual world, that's accessible to everybody. So by going with actually a light web first and a pixel approach so that you can play on mobile or a really old device, because the problem with existing metaverses is that they set an incredibly high cost barrier to entry and also tech isn't necessarily readily available globally in terms of things like VR headsets and gaming PCs. Like for example, when I was in Africa, I travel a lot. If my book would break, it's not even that I couldn't necessarily afford to buy anyone, it's actually not available there. So we're ruling out a lot of the global kind of population from a metaverse experience. And we're building something which is like 3D pixel and super light weight, to kind of bridge that gap and build something which is ready to be massive up till now and onboard billions of users into Web3. So they'll all basically be using Web3 applications in a gamified way and going really hard on connecting that with social features, like voice chat and talking, getting, and virtual events and vaulting and all of that stuff. >> You know, I love what you guys are doing, you're pioneering a whole another area, but what's great about the whole crypto area, is that, since you know, 2017 onwards you saw Ethereum set the developer market started coming in strong. So you start to see that development. And now we got the metaverse. So I got to ask you guys what's the current definition of the metaverse. I mean everyone's... I mean, since Facebook changed their name to Meta, it's been a hype cycle and everyone's like, "Woh..." First of all, you know why they did that. But they're actually putting a lot of DAO in this. This is a wave, we talked about that. But what is the metaverse? How do you describe it? Why is it relevant? Virtual real estate, that sounds cool. What does this all come together? Explain it for the people out there that might not be getting it right. >> Yeah, I feel like for me, the critical difference between an ordinary gamer, what one might think of as game and a metaverse is actually Web3. For me, Web3 is metaverse. And for me it's really because Web3 enables real world utility, but inside of a virtual environment. So for example, inside of Atlantis, you might run into a DeFi bank and understand by interacting with other game characters, which are programmed to teach you about DeFi and like, what is Avel, how to deposit. And so you're actually getting a real world utility out of doing something in a virtual environment. And for me, that's what really bridges the gap into metaverse. Yeah, I'm really kind of bullish on that. (chuckles) >> Noah, what's your take? Define the current state of the definition of the metaverse? What is the metaverse? >> Yeah, to me, it's the 3D internet. And I do agree with what CJ's saying, how, you know, what makes it the most compelling and will ultimately the most successful is that addition of a blockchain and essentialized, you know, tributed ledger technology. Because you can have the closed metaverse, which nobody wants that future. And I don't believe that will be the future. you know, versus the open metaverse, which is blockchain-based, the users are the owners of the assets and the land and everything around it. And it's really foreign by the people. But I see the metaverse as just an extension of the internet we're already using today but we're going to have hardware that makes it 3D and more immersive like AR and VR. >> Yeah, I think- >> Yeah, definitely- >> Go on CJ. >> Around kind of like eight or nine months ago when we started to build Atlantis, we decided that the metaverse was a virtual world where you could live, work, play, and earn, and that's what we've been building. It started off as like building the metaverse that has DeFi and over the kind of time it's gone on our community has grown, we've started to understand the future of our product and our mission and values. It started to become the Web3 metaverse, right? And then on top of that, the Web3 social metaverse, so it's a combination of what all these things. >> You know, it's interesting. And I'm a little bit older than you guys, I wish I was your age, but when the web came along, people were saying the same thing. That the web's terrible. It's a stupid thing. It's never going to be real. And yeah, there was problems. It was slow to dial up back in the day. But yeah, now with gaming, I got to say, I had to look at the gaming evolution being a gamer myself, old school, I guess, but the gaming culture is proxy to what I see kind of happening in the metaverse. And let me get your reaction to that. I'm not saying directly, but you saw what gaming did, right? In game currency, some, you know, pockets of the same kind of dynamic where a lot of value is happening, the expectations were different for users. So how does the metaverse... How does gaming cross over? What's the ecosystem of metaverse? Obviously it's a cultural shift, one. Infrastructure, two. But I can just see this new generation of thinking. It's a whole nother level. Can you guys share your thoughts on that riff? >> Absolutely. Yeah, absolutely. It's like for us, we really believe that we can enable a social revolution, where workers from impoverished and remote regions can actually be onboarded into these digital player to earn economies and also learn to earn economies. So it's about leveraging Web3 and blockchain gaming, whatever actually you want to call it, to enable this revolution and actually onboard new people into a completely new working and dynamic. One of the other things we envision for Atlantis, imagine like you run around this game world and you complete quests inside of the game. And these quests basically involve talking to the non-player characters, the NPCs, which are basically pre-programmed. I don't know if anyone's ever played an MMORPG before, but it can be super fun. And they'll actually teach you how to use different crypto applications. Whether that's a DeFi bank, NFT marketplace, kind of digital asset exchange. And once you all do that, the kind of end goal in vision is that you'll be rewarded with tokens. So users will earn crypto for learning about crypto. And if anybody wants to do that right now, they can actually go to rabbithole.gg. It's a different project to Atlantis, but they building learn to earn, and you go on you complete quests and interact with different crypto applications. And it's so crucial for onboarding. And yeah, it's going to be really powerful, the kind of revolution that play to earn and learn to earn will enable. >> I'll check out the rabbihole.gg sounds awesome. What's your take on the reaction to that riff on this convergence of culture tech, gaming, vibe that's kind of divine the metaverse what's your take on that, Noah? >> Yeah, I mean... I think gaming will be the on ramp for maybe the first billion people, you know, into blockchain. It's something people already do and are already paying for, and they now have the opportunity to get paid to play. So the incentives are extremely strong and I think that will be a great way to usher people in, teach 'em about blockchain without realizing that they're using blockchain. And then once they're already in it and have already used it, then it becomes much more natural to user than other applications. >> It's funny, people always talk about, "Oh, user experience!" You know, expectations drive experience, right? If you expect something and if they're used to gaming, I see the great, great call out there, good point. Well, let me ask you guys a question, 'cause I think this is comes out a lot in terms of like the market shifts and metaverse, as an old expression, "Great markets pull the products out of companies or out of the industry." What organic growth have you guys seen in the metaverse that's been either a surprise or a natural evolution of just success and just growth, because the market's hungry for this and it is relevant. It's new, what's pulling out? What's coming out of the organic aspect of the metaverse? >> I think a lot of art and architecture and design. And, you know, it's empowering a lot of independent creators and allowing 'em to stretch their skills in a way that they maybe couldn't do before, but now can do and get compensated for. Like, we see really see the rise of the creator coming in the next couple of years in the open metaverse and finally they will be the ruling class. They won't get the short end of the stick, which artists have for... I mean all the time. >> Yeah, some of the wall street bet skies in the same way, feel the same way. CJ, What's your take on... What's getting pulled out on the organic execution growth of the interactions and metaverse evolution? >> Of course, yeah. I would, first of all love to go back to the previous point on gaming and just kind of like, definitely agree with what Noah said. And the thing is that gaming is 3.4 billion user market, and they're typically an experimental by nature people and group of users, right? So it's definitely a huge onboarding opportunity for teaching users about Web3 and using Web3 in a gamified way and making that kind of inherently fun and engaging. And again, in terms of organic growth, Web3 is incredible for that. We place a huge emphasis on, I think, collaborate versus compete and try to enable network effects for everybody who is involved in Atlantis and becoming part of our fast growing ecosystem. Like we have eight blockchain, more than 10 DeFi apps, like Aave, Yearn, Balanced, 1inch, Perpetual. All of the DAOs like The Exile, MetaCartel, lobsterdao, PizzaDAO, all of the NFT communities. Like we're actually building a yacht for bought yacht club on the beach in Atlantis. So that's fun. But yeah, we grew our community. We're very early stage still. We've been building only for eight or nine months, but we grew our community to like 20 to 30,000 community members across social channels. And we recently raised over a million dollars from our community and we're fully bootstrapped and taken no private money. So the ability to actually do that and to coordinate both kind of community efforts and fundraising and resources is really testament to Web3 and what it's becoming in the community aspect of that. And also its future and the kind of dawn and domination of the Metaverse. >> Well, I got to say, I just got to give you props for that. I think that fundraising dynamic is a real entrepreneurial new thing, that's awesome. You've got active community vote with their contribution and whether it's money and or other value, right? You got social value. This is the whole thing about the metaverse, there's a new community culture going next level here. >> We believe in community and we believe in Web3. And we know we don't understand why most leading metaverses are focusing fully on huge IP and actually ignoring Web3. So we're actually trying to build the infrastructure layer for Web3 applications and for Web3 driven utility inside of the metaverse. And what we mean by that imagine that any developer or any project or any team or any company could occupy a plot for free inside of the metaverse, customize it by branding and then effectively set up shop, whether that's a Web3 integration, so it's a DeFi Bank, or it's an exchange. Or whether that's an NFT marketplace or a music venue or a coworking space. We're really excited about that. And we really believe we've designed the value capture mechanism for virtual land in the metaverse and we're approaching it in a different way to land in the real world. >> That's awesome. Well, let's get that infrastructure conversation, unstoppable domains obviously there having the partner showcase here. You guys are partners. This NFT kind of like access method is a huge... I love it by the way. I think it's phenomenal. I love the value there, but it's also digital identity and it's distributed naming. So you kind of got this enablement vibe, you got solve a problem. How is it working with you guys? Take us through what does unstoppable metaverse... Why does unstoppable matter to the metaverse? >> Yeah, unstoppable is very great mostly for identity and having a kind of crush chain identity inside of the metaverse and just kind of in Web3 in general. And unstoppable, we enable log in with unstoppable. So if you have, for example, an unstoppable domain which is like a human readable kind of crypto wallet address, but you can also do some incredible, stuff with it, and there is a lot of fun and exciting utility, effectively, like if you would have, I don't know, like unstoppable.dao you would be able to use that to log in to the Atlantis metaverse and it would represent some of your identity and social graph in game with your peers. >> Awesome, Noah, what's your take on the unstoppable angle on this? >> Yeah, I mean, it makes it social. So, instead of you can have a feed, you know, something we're thinking about at Parcel is like a feed of all the real estate transactions, and you could follow certain people, you can follow your friends and see a feed of everything that your friends are doing in English or human readable terms that are not just like a wallet address. So, that's obviously a big one and they're also giving people more options in terms of, naming and top level domains if you want to be something.wallet or .nft, or hopefully eventually .metaverse- >> John: Yes. >> Will help expand that ecosystem much more. In addition to like on our... Like backend being able to capture email when they login and to provide better marketing for our users. >> What would you guys say to other metaverse partners looking for work with unstoppable domains for their login and digital identity, what would you recommend? >> It doesn't make sense to- >> I believe- >> Connect with the best DAO and integrate that if you want to keep shipping stuff for your community and keeping it exciting and engaging and enabling user choice in how they choose to display their identity in virtual environments. >> Yeah, there's practically no downside and plenty of upside, again, having those users who are already using unstoppable domains quickly, you know, log into your site and plug in. >> All right. That's awesome. Good stuff with unstoppable. I got to ask you guys give an example of on your products, I love the metaverse progression. I love the pioneering work you guys are doing. And again, the funding things are different. The user expectations are different. The technology experience are different. Billions of people going to be in enabled for it. What are the cool things you guys got going on? CJ, we were talking before we came on camera about the tree thing you got going on. Take us through some of the things that are exciting that people may not know about or may know about. What should they pay attention to share, share some insight? >> Yeah, of course. So one of the fun things, actually that we're building on that on these sites together with our full team and also some outside contributors from the community and two kin protocol, which is a regenerative finance protocol. And I'll get into that a little bit in a minute. Effectively what we're actually doing is planting a carbon capturing virtual forest inside of the metaverse that will in future also be bio diverse. So how we're approaching that is imagine that you can plant NFT trees inside of the metaverse, providing that your will deposit X amount of kind of USD stablecoin or Ether or some digital asset. You can actually use that to deposit inside of the tree. And we will use some, probably something like super fluid, which is like a kind of smart projecting infrastructure platform. And we all essentially enable every single second funds being sent from the contract and actually purchasing real world carbon credits. So legitimate, you know, government bags to carbon credits from the voluntary kind of public market that have actually been bridged on chain, transformed into a crypto asset, and they will be locked away inside of these trees inside of game forever. And in future, we also hope to have like user on animals, roaming the great forest of Atlantis, which will have biodiversity and endangered species credit, locked inside. And we hope to support a variety of different kind of sustainable assets and things like that to really populate this ecosystem. >> So it's you're doing climate change good for real, as well as rendering it as an asset for everyone to see and enjoy. >> Absolutely. And for me, that's what makes the metaverse the metaverse, that's what I talked about. It's how Web3 enables the metaverse to cross over into our real world, ordinary life from URL to IRL and actually provide some incredible positive impact for all of humanity on the planet. >> And Noah, you have some action going on there. I mean, I would be like, "oh, virtual real estate, isn't it unlimited real estate?" But when you have users come together, this value, we've seen this in gaming, what are some of the cool things you got going on over there at Parcel? >> Yeah, I think one thing that stands out, which maybe not enough people are thinking about are AR virtual world. So, right now a lot of people are focused on the VR types, central and sandbox and, and Atlantis, but there very well may be a billion people using augmented reality before there are a billion using virtual reality just because of the nature of the hardware development and apple may come out with their AR headset by the end of the year. So there are a few projects there they've taken the real world to map and Parcel it out into hexagons, and you can actually buy that, and you own that, that piece and you can put your own custom content there. And on that social impact point, we have heard about a few projects that are trying to use it for good. And like one project is bought up some land in the Amazon rain forest and some of the proceeds go to conservation of the rain forest. So, you know, we're all about using blockchain for good and right, coming together as a globe. >> I can't wait to see the commercial real estate division of your group with all the work from, a remote coming on. Guys, great stuff you got going on, again, you guys are pioneering an area that is coming big. It's coming strong, its got a lot of... A momentum, vitality, and energy to it. Put a plug in for your companies. Noah, we'll start with you. What's going on with Parcel, share a plug for the company. What you're looking for, do some key highlights, news, take a minute to, to give a plug. >> Sure. Yeah, great. We are the destination for virtual real estate and that extends well beyond just the buyers and sellers. That's everyone across the whole chain with property managers and property developers, but then also the builders and creators and artists, and we are working right now on aggregating the best creator directory in the metaverse. So you can think of it as a place where artists can come showcase their work and get hired. As well as just generally like bridging this knowledge gap that is much wider than we even expected. So we have our Parcel learn product coming soon, which is a fully fledged, knowledge base with education, informational content and lots of rich data. >> Where can people get involved? What's the channels? Are all channels open? Where can we find you? >> Yeah, our websites Parcel.so on Twitter, you can find us at ParcelNFT and you can link to our discord from either one of those. It's the best way to get involved. >> All right, CJ, put a plug in for the last world, I know you got a lot of action to share. >> Yeah, of course. I would love to see everybody there. Thanks so much for having us. And thanks for listening. Like I said, at the start of the call, we're building the Web3 social metaverse and we're connecting Web3 with social gaming and education, in one light web virtual world that's accessible to everybody. We're also doing some crazy stuff like planting their cabin, capturing virtual forest and all of that, and trying to be the infrastructure layer for Web3 driven real world utility inside of the metaverse. And we believe that we have designed the critical value capture mechanism for virtual learn. I we'll be sharing more all of that very soon and continuing to integrate the best apps from across the Web3 ecosystem and showcasing them at the center of Atlantis. You can go to discord.gg/atlantisworld. If you would love to learn more about us, you can go to wiki.atlantis.world. And there is some documentation now, which includes back story and team and some of our milestones and achievements so far from winning hackathons to raising grants and launching our Alpha belt, soft launching it. And we all have the public free to play coming in March. And where most active, I would say on discord and Twitter. On Twitter you can find us atlantisOx, or just search Atlantis world. And it's the first one that come up. >> All right. CJ, thank you. Noah, thanks for coming out. I really appreciate you spending the time here, and unstoppable showcase and being a partner. Again they got the great digital identity, great plug there for them here. Thanks for sharing that and thanks for sharing the time. Appreciate you guys are pioneer of some good stuff. Appreciate it. >> Thanks so much man. >> I so appreciate that. >> All right, theCUBE's unstoppable domains partner showcase. Thanks for watching. (bright music)

Published Date : Mar 10 2022

SUMMARY :

of the Unstoppable Thank you so much for the work you guys are doing. and in general, we're building the fully What do you got going on? and a pixel approach so that you can play of the metaverse. to teach you about DeFi and the land and everything around it. and over the kind of time it's gone on kind of happening in the metaverse. the kind of revolution that play to earn that's kind of divine the metaverse So the incentives are extremely strong I see the great, great coming in the next couple of growth of the interactions and domination of the Metaverse. This is the whole thing inside of the metaverse. I love the value there, inside of the metaverse and a feed of all the real and to provide better DAO and integrate that you know, log into your site and plug in. about the tree thing you got going on. forest inside of the metaverse for everyone to see and enjoy. for all of humanity on the planet. are some of the cool things and some of the proceeds share a plug for the company. in the metaverse. and you can link to our discord plug in for the last world, inside of the metaverse. thanks for sharing the time. Thanks for watching.

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Narelle Bailey, Sandy Carter & Kristen Mirabella | Unstoppable Domains Partner Showcase


 

>>Hi, everyone. Welcome to the cube and unstoppable domain, special showcase women of web three or well, three I'm super excited for this season. We have three great guests, Sandy Carter, the SVP and channel chief of unstoppable domains. Noel Bailey managing director for the entertainment, AKA disco leper. That's her handle NFT handle. We'll talk more about that. And Kristen Mirabella, Bella director of business development, Gemini all in the web three world here for women of web three. Welcome to the show. So what a great announcement, Sandy? What is the wow three women of web three. And why did you announce it on stumbled domains? Web three. >>Awesome. Well, thanks John. So today we are so excited to announce unstoppable women of web three. And one of the things that we noticed ourselves plus 60 plus companies is that we need more diversity in the web three space. So our mission is to make web three more accessible for everyone to help women with that first step and be very action oriented. So we're going to launch education, networking and events as we move forward. And we're real excited to start today, March 8th, we've got a 24 hour Twitter space. We have a YouTube live. We're going to be auction and off some NFTs to donate to girls in tech, a not-for-profit who is also going to launch a mentoring platform for women in web three. We'll also be announcing a hundred inspirational women's and Webster, and I can take up the entire time talking about all we have in store to make web three accessible to everyone. >>That's awesome. We're going to unpack that lot of things to talk about there. I'm really looking forward to it, neural, your, you got a great story here. What are the lazy lions and, and the queen so to speak and what are you guys doing? And tell us about your handle. >>That's a lot of questions there. John, why don't we start with that? So, I mean, I started my NFT journey about six months ago only, and I got really lucky in entering into the space for the lazy lions to start with and the Kings and existing Queens that were kind of in that space to begin were incredibly welcoming. I literally like, I love being the person in the room that asked the dumb question, because if I, if I can ask it, then, you know, there's, there's a hundred other people there that aren't asking that question. And so when I stepped into the, you know, the pride space with Twitter and discord, getting to know the lazy lions before I even got into my first project, they were incredibly welcoming. Like any question that I asked they had an answer for. And so, you know, why we're kind of wondering with unstoppable and supporting that? >>Well, one, once we, once through that space, I got introduced to queen Sandy as well. You know, she's part of the pride and, and one of the lazy lions and again, yeah, it's that whole symbiotic relationship where you've got, you know, Kings and Queens, men and women kind of in the pride, but it's not just about men and women either. It's the diversity aspect where it's people from all different cultures, backgrounds all around the world. And so, you know, getting in and learning and growing together in this brand new space that we're all part of creating. And then Unstoppables a huge part of that with the gateway to allowing people to kind of get into it, to begin. So it just all makes sense. We're going to expense. >>Okay, we're going to unpack that in a minute, but Kristen w what's going on with Gemini and web three, what's going on in the ecosystem there? How are you supporting the women of web three initiative? >>Really excited. Gemini is an exchange and custodian. We offer access to cryptocurrencies. We are your access points. We're the access point for women who are trying to embrace their own financial freedom and build their own story, be economically empowered and interacting with web three in a way that's going to be increasingly necessary. As, as this continues to build, Gemini is really excited to be able to provide a platform for education for anyone and especially women who are looking to build their knowledge base around what's happening in cryptocurrency. How can they interact with it? How can they make really good financial decisions as they look to interact with networks, you know, within defy, what tokens do they want to be able to, you know, purchase, move off of a centralized platform like Geminis. We are very regulated. We're very secure as an access point to be able to interact with cryptocurrencies and use crypto to interact with this ecosystem that's growing. You can, you know, as a woman decide on a really good idea on how you want to embrace that financial freedom of interacting with the protocol that might unlock your potential to be more financially independent, make really good decisions about the future of what your, your family might need economically, you know, in Gemini as an access point for that, as far as crypto and other digital assets go is where we were really proud that we can power that network. >>So we have to chip and I got the lazy lions. You have the unstoppable, all three of you guys are in the middle of all the action and it's super game-changing. It's also a cultural shift. You seeing a lot of young, the young generation, as well as senior experienced people coming in, certainly technologists are coming in, business leaders are coming in and it just feels like a whole nother cultural shift. So we have to ask you, what are you guys most excited for in this roadmap for women of web three what's on your mind? What do you guys see? What's the vision? >>Well, I'll start first. You know, one of the things that I'm really excited about is getting women to experience web three, not just book learning, but really get in there and interact and play with it. So for example, John, there is a game called de-central land. They sell land. And what they're going to help us do is to build a virtual women of web three headquarters inside of the game. And as women go there, they're going to experience, you know, logging in, they're going to experience crypto, like Kristin does talked about they'll experience. NFT is like disco, just talked about. And so it won't just be book smart. They'll be able to get in there and do and see and play, which I think is the best way to learn about web three. >>For me, I'd say, I mean, honestly, I'm most excited about getting it started. There's been so much work kind of going into this to begin with. And, and this space is, is also new and constantly growing and kind of evolving, changing as we go because we're pioneers kind of in this space, really. Like we all have web three. And so getting it started and it continues to grow and evolve from there, which is, you know, a lot to do with kind of community driven initiatives what's happening in the market and the space at the time as well. So super get it started, build it. And it keeps growing from there. >>Christine, what's your vision to what, how do you see this evolving what's what do you hope for and what are some of the things you're excited about? >>I couldn't agree more. What I think is really exciting is that again, if you're looking to learn about this, you know, Sandy you're so right, you're not gonna learn about really how to unlock the potential of this ecosystem by reading about it. You have to get in there, find crypto, come to Geminis platform, open an account, understand what it means to buy cryptocurrency, buy Bitcoin, understand what you're comfortable with. Use resources like our crypto pedia, to understand the differences between tokens, the differences between layers. Why would you buy this token and transfer it off of the platform where you're looking to interact with three, maybe you're looking at these web three applications and you want to understand what generating income through one of these looks like you really got to start with the basics, but start here, purchase something, move it off. You know, test it, use little, little amounts. >>You don't have to buy a full Bitcoin. I think that that's a common misconception with people who are really starting to get interested in the space, especially as they start to learn about cryptocurrency, buy a tiny piece, you know, you don't need to sell the farm, move it off the platform, learn a little bit about how you can interact, build a community around yourself. There are a lot of women who are learning how to do this and through NFTs and through other interests that you might naturally have, you can really embrace the technology and understand what it can do for you. >>You know, you, you mentioned that in the early days of Bitcoin, even a theory of giving it away was a big part of that kind of early days of community. And Earl, you mentioned the word pride as part of the lazy lions community is a big part of this. Sandy, you know, this you've seen communities develop over the years, this new kind of community dynamic is a network effect, but it's also people centric. It's also about reputation. So it's about being open and collaborative. I mean, it sounds like a bunch of cliches jammed together, but this is kind of the world we're in for web three. Can you guys share your thoughts on that and get a reaction to that? >>Yeah. And I just wanted to jump on kind of what Kristin was mentioning there as well. You know, like, and Sandy, like get in there, get started, like have a little taste, have a little of this watch learn and then kind of tying into your community aspect there, ask the questions, get into, and you know, the two, the couple of main spaces, there are discord and Twitter, which, and again, I signed up my Twitter account in 2014 and I pretty much didn't touch it, like from 2015 kind of onwards, like now learning and getting in and growing with this space, that's kind of where the mediums are to start with with that. So yeah. Get in and get started and, and ask the questions on the way >>Sandy, you see Twitter and discord as the primary. >>Yeah. Yeah. There's so many this guy, right. Because you know, I'm on, I'm now on telegram. I'm on disbarred, I'm on Twitter, I'm on signal. I just got invited to signal groups. So this is one of the areas that we need to work on for web three. I think all of us would agree is just that interface. Part of the reason that we're launching this is because it is hard today, right? Web three is hard. And so there's multiple communications channels, you know, and that's why we love, you know, partners like Jim and I, who are making it easier and lazy lions who are setting up these communities. You know, when you buy in it of T you're really not, I guess you are buying the NFT for value, but you're also buying into the community disco. And I have been meeting actually every Saturday night for a while now with the rest of the Queens, planning out women of web three, Kristin and Jim and I, and I have been meeting together it's about the people and the networking and the tribe that you're part of as well. You really nailed it on the community piece. >>You know, ever since we started talking about it unstoppable, I got to say, I've been wanting to get the cube and FTS going because it is a community dynamic, but it's also this got practical usage of is there's data behind it. There's actually real use cases. Can you guys share your thoughts on how you see the use cases being applied specifically to the world, but also to, to women of web three to Wasn't go first. >>Yeah. We're also polite. We're all quite polite. And do you want to go first? You're one of our partners, we'll let you start us off. >>Sorry. I didn't want to and want to jump in there and they want to get started a real applications of, of what this looks like. I think goes back to an idea I had at the top of the call as there's clarity, as that continues to emerge as web three continues to build. And we understand what this really means. I think many would say that there's, you know, lack of clarity around what web three means. Maybe there are some platforms that are slightly more centralized than others. If we think of what web three in general represents, you know, it's this idea of decentralization empowering you through ownership of your data, empowering you through the ability to do things in a decentralized way, but you're not able to do on web two. And I think the real application of transition of where we are today into what this becomes is, you know, I think we keep nailing it on the head. >>You really have to get out there and practice. You have to understand what this transition means for you and what does it mean for what you're trying to achieve? So if my personal stance is, is really solid in where, you know, your financial future is rooted. And if we're talking about cryptocurrency in your ability to interact with these networks, like we've been saying, you have to practice, you have to understand and learn what you're getting yourself into. But I also think there's this element of being okay with making mistakes, but you are talking about your financial future. You're talking about something that's there really high stakes around making mistakes means starting with really good partners. You can start with platforms like Gemini. You can start with platforms like unstoppable domains and know that the foundation has been laid for you to be able to test these grounds. >>I think that what this becomes and what is really important here is knowing that there are going to be a few centralized points that are your access to this web of three, to this broader ecosystem. But being able to trust that these platforms have security in mind. So the security first mindset that empowers you to then go be in charge of data, privacy, being able to take charge of really what your interaction with the rest of this world means. And being, being able to trust that the foundational layer that you're entering that world through is one that can be trusted. I think that as we look at the real world application of this finding that right starting point is really important. >>Yeah. And I w I would just add John to, to what Kristen just said. There are also B2B use cases here. So we want to make sure that, you know, there's a lot of consumer work, but there's also B to B as well. So, you know, imagine you're in decentral land or you're in sandbox a game. If you're a retailer or in a consumer business, you can place your products or your portfolio inside of that game, there is now decentralized finance that's out there. How does that play a role in your company and the way that you're financing for your company? Not just for yourself, like Kristin mentioned, but also for your company. And then dowels, of course, fractional ownership of different things. We're seeing, you know, funding change. SPACs turning into dowels, all of this. If you look at our 24 hour Twitter space, I'm S I can't wait. I think I'm going to actually do a 24 hour bins for myself because >>That's a college come on. We gotta do. >>Right. I know this guy will be with me. Right. And just that last time I did, that was new. Yeah. >>Well, super exciting. I mean, wow, wow. Three could be a doubt. I mean, the vision here is really amazing. I am so impressed. I think this is a great thing because it could go anywhere. What do you guys see at Dow in the future merging communities and merging tribes together? How do you guys have you guys talked about that? What's the, what's the thought process there? >>We actually did talk about doing a Dow. We decided to kick off first and get everybody up to speed on what it was before we jumped into a doubt, which I think is pretty advanced and sophisticated. And so, you know, part of what we also see is if you look at part of the membership, you'll see women of blockchain, women of data BFF. I mean, all these women's groups coming together to unite as long with, along with a lot of major companies, web to companies, Google Deloitte I'll chair, with the who's, who of web three, you've got Gemini, you've got, you know, consensus, you've got blockchain.com. So, you know, I love this because we are coming together for a movement, not for individual companies, but to have an impact on the industry to really educate women. And John, I forgot one of the really cool things we're also announcing today is our first 100 inspirational women of web three. In fact, disco helped me come up with the name of that, because we do want to highlight as examples, all of these great women that are in the space so that we each can reach back and pull others forward. >>Okay, now we've got to get into the, the disco leopard, let's put the lower third up there so we can see it. And the name that's tell us about the story here. And what does it mean to you? Take us through the thought process, the experience and how you envision this unfolding. Cause it's an NFT. You have one it's >>Yeah, totally. I guess. I mean, starting with, so the disco leopard kind of piece to it as well, like in this new space, in the, in the web space, first of all, you get to like, come up with your own identity. So I got to pick this go leopard, like if he doesn't want to be a disco leopard. And so even just coming up with the journey of like, what is your identity with that? And then, you know, you go through that path of being doxed, meaning being revealed, people kind of know who you are or not, or keeping it, you know, kind of a name on the side, that's all. Okay. Like it's all part of that whole decentralized space, which is super exciting. So just so you know, like the disco leper feeds, you know, optimist glass, half full, you know, pessimist, glass, half empty. And then the third piece to that was disco leopard equals. Awesome. And that's where I saw it. And I'm like, that's me a hundred percent. I'm >>Trying to get your lower third, had your name next to it, >>But that's okay. I'm all right with that. I don't mind. So, you know, getting, getting into that to start with, and then, you know, when we were talking about partners and coming into this safe space as well, and yeah, absolutely kind of technology based partners infrastructure to make sure that we're, we're safe and we've got a smooth gateway kind of coming in, but I'm also gonna put communities into partnerships as well, because there are so many NFT projects, you know, defy gaming projects, et cetera, finding your people, finding the community that resonates with you and it's different for everyone. And that's a beautiful thing, but you get to kind of find like-minded people and join them. >>You know, I've been thinking this for about a long, long time, and I thought I was just weird, but now that it's happening, you guys are in the middle of it. The, your identity is so important now, and you could have a community and tribe to belong to, but yet traverse other tribes and move around. This is kind of the whole prospect of unstoppable, right? So Sandy, this is like a great future. You can be protected in a trusted tribe or community, and then still move around to others and engage. It's almost like a packet moving around a network. It's really about people too, on the internet. This is a total complete game changer. It wasn't really, it's not really possible prior to this. >>Yeah. I mean, if you look at all the members, you can move from a metaverse, you can move into gaming, you can go into defy, we've got NFT communities. And, and I love, you know, like you said, traversing, those communities, like we're going to do an auction and we've had donated NFTs. So disco and lazy lions, the queen of lazy lions are donating a lazy lion. Crypto chicks are gonna donate something. If you don't know what these are, these are all NFT communities that have their own identities as well. We have Deadheads NILAH and the long neck ladies, which is started by a 13 year old girl, who's going to talk on one of our Twitter spaces about how she had 13 earned millions of dollars and became times first artist in residence. So there's just, I mean, there's so much potential here and just look at all these amazing women on the screen. You know, I think web three, the face of web three is female. >>That's awesome. Any final thoughts for you guys and, and the session here, it's amazing. First of all, I'm so excited to, to have this conversation and be included and be included into the group here. Thank you for having me closing thoughts on women of web three, how people can get involved, what you guys aspire to be, what are some of the goals can take us through that? >>I guess for me looking at, you kind of asked the question of, you know, what we're most excited about with what's coming up with the international women's day. And, and, you know, what's beyond that. I'm really excited about what unstoppable are doing in introducing the gateway from web two to web three, because that whole 24, the, the events that we have coming on today is, you know, information, education, openness, how to use it, but what's coming beyond there. And it is that transition from web to, and how to, how do we even, like, I'm about to learn that as well. And as I said, I've been in that, in this NMT journey for six months learning thus far, but what does it look like to get into a web three experience and the web page and that design and look and feel so that next step of learning and getting into it. And again, anyone that's kind of being involved in this conversation now you'll be the first people stepping into that space as web three really comes to life. And it is the new web. Very exciting, >>Great. >>I couldn't agree more neural. What I think excites us the most is the level of interest and the level of engagement that we're seeing an unprecedented levels. These and what's coming next is that you're going to see more and more women and more, more people as part of these communities, as we've talked about wanting to learn, wanting to engage and wanting to be part of this and numbers that we really haven't even seen still yet. We've just scratched the surface. And what I want to ask everyone to do is not to wait not to wait until you feel like you're behind. Take action. Now go to our crypto pedia page, open an account at Gemini, start to interact with cryptocurrencies, understand what it means to take, you know, a crypto or digital asset off of a platform and interact with some of these networks, understand what it means to own, and then empty look at unstoppable domains and understand how you can start to dip your toe in. We really want to empower everyone with the knowledge of what you can do here, and we couldn't be more excited about the future >>Also Sandy final word. >>Yes. So I'm excited about a new world where diversity helps shape the next movement. You know, we've seen web one and web two shaped by, you know, homogeneous groups. And what I'm looking forward to is the future, because we know that innovation is driven by diversity of thought. And so for me, I'm really excited about today international women's day, where we're launching all these educational sessions, you know, Kristen mentioned don't wait, get involved, disco, you know, talked a lot about the potential of going from web two to web three. We hope to see tons of women learning from the web to world. And then I just have to say, I mean, if we could get this across in the virtual world, we're then going to also host an in real life I R L event at south by Southwest. So I'm real excited to be back in person to John so that I can actually give my, my fellow colleagues hugs as well. >>I can't wait to be in person. Thank you so much for coming on this. A great program today is international women's day, but every day is women of web three day. Thanks for sharing great insight. I'm looking forward to more conversations and seeing what happens and participating in any way that I can. And thanks for having me and including me in the conversation. Thank you. Thank you. Okay. This is the cubes conversations here in the showcase women of web three. I'm John for your host. Thanks for watching.

Published Date : Mar 8 2022

SUMMARY :

And Kristen Mirabella, Bella director of business development, Gemini all in the web three world here for women of And one of the things that we noticed ourselves plus 60 and the queen so to speak and what are you guys doing? And so when I stepped into the, you know, the pride space with Twitter and discord, getting to know the lazy lions And so, you know, getting in and learning and growing together you know, within defy, what tokens do they want to be able to, you know, You have the unstoppable, all three of you guys are in the middle And as women go there, they're going to experience, you know, logging in, they're going to experience crypto, evolve from there, which is, you know, a lot to do with kind of community driven initiatives what's happening in the to learn about this, you know, Sandy you're so right, you're not gonna learn you know, you don't need to sell the farm, move it off the platform, learn a little bit about how you can interact, And Earl, you mentioned the word pride as part of the lazy lions community and you know, the two, the couple of main spaces, there are discord and Twitter, which, and again, And so there's multiple communications channels, you know, Can you guys share your thoughts on how you see the And do you want to go first? I think many would say that there's, you know, lack of clarity around what web three means. But I also think there's this element of being okay with making mistakes, but you are talking about your financial that empowers you to then go be in charge of data, privacy, being able to take charge So, you know, imagine you're in decentral land or you're in sandbox a game. We gotta do. I know this guy will be with me. How do you guys have you guys talked about that? And so, you know, part of what we also see is if you look at part of the membership, Take us through the thought process, the experience and how you envision this unfolding. like the disco leper feeds, you know, optimist glass, half full, you know, pessimist, you know, getting, getting into that to start with, and then, you know, when we were talking about partners and coming into this safe space you guys are in the middle of it. And, and I love, you know, like you said, traversing, those communities, like we're going on women of web three, how people can get involved, what you guys aspire I guess for me looking at, you kind of asked the question of, to take, you know, a crypto or digital asset off of a platform and interact get involved, disco, you know, talked a lot about the potential This is the cubes conversations here in the showcase women of web three.

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Maureen Lonergan, AWS | AWS re:Invent 2021


 

(bright music) >> Okay, welcome back everyone. to theCUBE's coverage of AWS re:Invent 2021, we're in person for a real event. I'm John Furrier, your host. We have two sets here on the floor, also a hybrid event online as well for Amazon, also on theCUBE Zone, go to cubereinvent.com and check out all theCUBE footage there. Maureen Lonergan, VP of Training and Certification AWS CUBE alumni, Maureen, great to see you, thanks for coming on. >> Nice to see you. >> So I remember, years ago, at re:Invent when you came on first time on theCUBE, this was when cloud was just getting going, I don't want to say just getting going, it was going, but it was just like training was going, now you're swimming in needs. You got the big milestone for, what's that? 27 million people, what's that number? >> 29 million training free, yeah. >> 29 million is the target for training, we hear the certifications are up, the pandemic has got everyone geared up for training. Give us the update, what's happening? >> Yeah, so we're doing a lot of interesting things. Obviously, the pandemic changed the world for everyone, but it's been a really good opportunity for us to pivot the business and move things to virtual and digital. And, in 2020, we did make that commitment to train 29 million people for free by 2025. And, you know, we've trained 6 million so far, so we're making great progress on that goal. We've largely done that through a couple of different programs. So we just a month ago launched our Skill Builder platform that provides 500 free training courses in 16 languages, across 200 countries. We also launched the AWS Skill Center in Seattle, which is learner acquisition and bringing in people from the community to learn about cloud. And, we also launched a course on Amazon Books. So, we were really excited about-- >> So you guys, again, this is free training. >> All free training. >> Free training. >> Everything I just mentioned is free. >> What's the most important things, skills are people learning right now? >> I think it's still this, you know, it's the same thing, it's solution architecture, security for sure, DevOps, developer, but we're also seeing a huge interest in business, the business roles, really understanding what cloud is and how it can, you know, help them with their business. >> How about organizations? 'Cause they have skill issues too, I know you guys are going all in on training, which is great, and by the way, congratulations on the mission. I know you're getting close to the numbers. I think there was an announcement, we're getting an update as you guys, have you hit the numbers yet? 29 million? >> The 29 million, yeah. So 6 million we've done so far, yeah. >> So you're on your way. What about organizations? How do they get involved? Because they're trying the same thing. Are you partnering with people? >> Yeah, so we partner with, well, for customers, they're looking for the same thing that we are. We also have a program for underserved and unemployed communities where we go in and do a kind of non-tech to tech training. And we're offering that program in 90 locations this year and really trying to address the early pipeline. >> What are some of the most important things that you're working on for AWS, for training and certification right now? >> The biggest thing that we're doing is just trying to make everything as free and accessible as we can and moving as much as we can to digital, making it where we've really focused this year on experiential learning, so labs and getting engaged with the customer and keeping them because obviously, we release services every day, you know? And it's important that we just work with organizations to have a learning, curious culture. >> Is there any way people can get involved, or you guys have any open programs? What can we do to help on theCUBE? Do you guys have new, cool digital ways to get the word out? What's going on? >> Yes, so, I mean, it depends on what you mean, we always are partnering with collaborating organizations, especially for programs like re/Start, so organizations within communities that are trying to get their community skilled up. So we work with a bunch of different partnerships. And I think, for me, it's really just about, we really think we're very, very focused on building diverse builders. And so, we want to make sure that we're getting the message out that cloud's accessible to anybody. And, by providing free training, we hope that that will attract a new set of learners and start to close the gap on their training pipeline. >> So, have you guys got the Gen Z nailed down yet? 'Cause they're hungry for content, they're on the Discord servers, they're on Twitch. >> Yeah, we actually were training to Twitch this year, because you have to meet the learner where they are, right? And I think, you know, traditional instructor-led training just doesn't work for some people. And so, we have content out on Twitch, we're working on some really cool interactive gaming stuff. And so, we really have pivoted. >> So there's a Discord server called "Ace of Diamonds" that's turning out to be quite the business vibe for the young kids. A lot of young kids from 13 to 17 years old in that kind of learning mode and they want to talk about cloud. Like to them, they're geeking out on NVIDIA GPUs, they want to hear about the graviton, they're nerds. >> Yeah, we actually have a very cool program called "Get IT", and it's very focused on girls in tech and we go into schools and run competitions and do hackathons and they present, and it's a really great way to get, you know, girls interested in tech in a big way. >> Cal Poly hosted a robotics competition, that was pretty interesting, the women's division was phenomenal. There's divisions now, I mean, robotics is like a varsity sport now. >> Yeah, exactly, exactly. >> I mean, this just shows you where the interest level is. Okay, so obviously, there's a young demographic and you've got the re-skilling on the higher end of the demographic of age wise that maybe have come from IT. So you've got the IT folks and/or people that had some business training or whatever, and then you have the young, what's the programs that are working the best that you see to getting those folks, the older folks, in retraining? >> For the younger ones, or? >> John: Older ones, not younger ones, older ones. >> I think what we're trying to do is work with organizations to make training accessible and comfortable. We always say it, you know, we want companies to build an environment where they can experiment and learn. So we're working with large organizations to try and transform them and make them cloud fluent and move people from traditional skills onto cloud skills. And, we're having great success with customers in doing that. But I think providing a really comfortable environment and a place and space for them to learn and building communities within that organization is important. >> What did you learn during the pandemic in your evolution? 'Cause you guys were doing like mid-flight of training, I know you've been rolling, you've been working really hard over the years, I know that for a fact. Pandemic hits, it's now virtual, digital is now a priority. What are some of the new things that have been spawned onto you from digital that are working? >> Yeah, I mean, we learned how to, you know, we're building out labs and we learned to cut content into smaller pieces so people could consume them. I think the biggest thing that we learned is that we just need to, that people were hungry to learn. Everyone was at home and we actually saw a tremendous increase in people taking training, especially digital training. And then, we also pivoted all of our certifications to virtual very rapidly so that people could then validate their skills. I think in light of the pandemic, you know, the great resignation is real, right? And people are assessing where they are. And so, we'd like to acquire people that are interested in that. >> And those jobs that are available with certification are very high paying jobs. >> Yes they are, yeah. >> So you walk through a certification, you're looking at some pretty good salary levels and you could be living anywhere. >> I met a guy last night at an event and he was in finance and he moved from a job making 30,000 to six figures and he did all through self-learning and he came to an event, was super excited about that. >> That's the top story right there, we've got to leave it at that. I know you got to go, I know you've got a hard deadline. Thank you for spending the time to come on theCUBE and sharing this important information around the certification, your goal for free training, it's free. >> Maureen: Free. >> If you want to get a raise, get cloud certification, pro tip. >> Please. >> That's a pro tip right there. Thanks for coming on, Maureen, great to see you. >> Appreciate it. Maureen Lonergan, great work she's doing in Amazon getting free content, you don't have to pay for it, it's free. Just like theCUBE content here, bringing you free insights. I'm John Furrier, worldwide leader in tech coverage at theCUBE, here in person in Las Vegas. Thanks for watching. (bright music)

Published Date : Dec 2 2021

SUMMARY :

and check out all theCUBE footage there. when you came on first time on theCUBE, training free, yeah. for training, we hear the and move things to virtual and digital. So you guys, again, and how it can, you know, I know you guys are So 6 million we've done so far, yeah. Are you partnering with people? Yeah, so we partner And it's important that we and start to close the gap So, have you guys got And I think, you know, traditional and they want to talk about cloud. and we go into schools that was pretty interesting, and then you have the young, younger ones, older ones. and a place and space for them to learn that have been spawned onto you the pandemic, you know, And those jobs that are available and you could be living anywhere. and he came to an event, was I know you got to go, I know If you want to get a raise, great to see you. you don't have to pay for it, it's free.

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Jasmine James, Twitter and Stephen Augustus, Cisco | KubeCon + CloudNativeCon Europe 2021 - Virtual


 

>> Narrator: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe, 2021 Virtual brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hello, welcome back to theCUBE'S coverage of KubeCon and CloudNativeCon 2021 Virtual, I'm John Furrier your host of theCUBE. We've got two great guests here, always great to talk to the KubeCon co-chairs and we have Stephen Augustus Head of Open Source at Cisco and also the KubeCon co-chair great to have you back. And Jasmine James Manager and Engineering Effectives at Twitter, the KubeCon co-chair, she's new on the job so we're not going to grill her too hard but she's excited to share her perspective, Jasmine, Stephen great to see you. Thanks for coming on theCUBE. >> Thanks for having us. >> Thank you. >> So obviously the co-chairs you guys see everything upfront Jasmine, you're going to learn that this is a really kind of key fun position because you've got to multiple hats you got to wear, you got to put a great program together, you got to entertain and surprise and delight the attendees and also can get the right trends, pick everything right and then keep that harmonious vibe going at CNCF and KubeCon is hard so it's a hard job. So I got to ask you out of the gate, what are the top trends that you guys have selected and are pushing forward this year that we're seeing evolve and unfold here at KubeCon? >> For sure yeah. So I'm excited to see, and I would say that some of the top trends for Cloud Native right now are just changes in the ecosystem, how we think about different use cases for Cloud Native technology. So you'll see lot's of talk about new architectures being introduced into Cloud Native technologies or things like WebAssembly. WebAssembly Wasm used cases and really starting to and again, I think I mentioned this every time, but like what are the customer used cases actually really thinking about how all of these building blocks connect and create a cohesive story. So I think a lot of it is enduring and will always be a part. My favorite thing to see is pretty much always maintainer and user stories, but yeah, but architecture is Wasm and security. Security is a huge focus and it's nice to see it comes to the forefront as we talked about having these like the security day, as well as all of the talk arounds, supply chain security, it has been a really, really, really big event (laughs) I'll say. >> Yeah. Well, great shot from last year we have been we're virtual again, but we're back in, the real world is coming back in the fall, so we hopefully in North America we'll be in person. Jasmine, you're new to the job. Tell us a little about you introduce yourself to the community and tell more about who you are and why you're so excited to be the co-chair with Stephen. >> Yeah, absolutely. So I'm Jasmine James, I've been in the industry for the past five or six years previous at Delta Airlines, now at Twitter, as a part of my job at Delta we did a huge drive on adopting Kubernetes. So a lot of those experiences, I was very, very blessed to be a part of in making the adoption and really the cultural shift, easy for developers during my time there. I'm really excited to experience like Cloud Native from the co-chair perspective because historically I've been like on the consumer side going to talk, taking all those best practices, stealing everything I could into bring it back into my job. So make everyone's life easier. So it's really, really great to see all of the fantastic ideas that are being presented, all of the growth and maturity within the Cloud Native world. Similar to Stephen, I'm super excited to hear about the security stuff, especially as it relates to making it easy for developers to shift left on security versus it being such an afterthought and making it something that you don't really have to think about. Developer experience is huge for me which is why I took the job at Twitter six months ago, so I'm really excited to see what I can learn from the other co-chairs and to bring it back to my day-to-day. >> Yeah, Twitter's been very active in open source. Everyone knows that and it's a great chance to see you land there. One of the interesting trends is this year I'll see besides security is GitOps but the one that I think is relevant to your background so fresh is the end user contributions and involvement has been really exploding on the scene. It's always been there. We've covered, Envoy with Lyft but now enterprise is now mainstream enterprises have been kind of going to the open source well and bringing those goodies back to their camps and building out and bringing it back. So you starting to see that flywheel developing you've been on that side now here. Talk about that dynamic and how real that is an important and share some perspective of what's really going on around this explosion around more end user contribution, more end user involvement. >> Absolutely. So I really think that a lot of industry like players are starting to see the importance of contributing back to open source because historically we've done a lot of taking, utilizing these different components to drive the business logic and not really making an investment in the product itself. So it's really, really great to see large companies invest in open source, even have whole teams dedicated to open source and how it's consumed internally. So I really think it's going to be a big win for the companies and for the open source community because I really am a big believer in like giving back and making sure that you should give back as much as you're taking and by making it easy for companies to do the right thing and then even highlighting it as a part of CNCF, it'll be really, really great, just a drive for a great environment for everyone. So really excited to see that. >> That's really good. She has been awesome stuff. Great, great insight. Stephen, I just have you piggyback off that and comment on companies enterprises that want to get more involved with the Cloud Native community from their respective experiences, what's the playbook, is there a new on-ramps? Is there new things? Is there a best practice? What's your view? I mean, obviously everyone's growing and changing. You look at IT has changed. I mean, IT is evolving completely to CloudOps, SRE get ops day two operations. It's pretty much standard now but they need to learn and change. What's your take on this? >> Yeah, so I think that to Jasmine's point and I'm not sure how much we've discussed my background in the past, but I actually came from the corporate IT background, did Desktop Sr, Desktop helped us support all of that stuff up into operations, DevOps, SRE, production engineering. I was an SRE at a startup who used core West technologies and started using Kubernetes back when Kubernetes is that one, two, I think. And that was my first journey into Cloud Native. And I became core less is like only customer to employee convert, right? So I'm very much big on that end user story and figuring out how to get people involved because that was my story as well. So I think that, some of the work that we do or a lot of the work that we do in contributor strategy, the SIG CNCF St. Contributor Strategy is all around thinking through how to bring on new contributors to these various Cloud Native projects, Right? So we've had chats with container D and linker D and a bunch of other folks across the ecosystem, as well as the kind of that maintainer circle sessions that we hold which are kind of like a private, not recorded. So maintainers can kind of get raw and talk about what they're feeling, whether it be around bolstering contributions or whether it'd be like managing burnout, right? Or thinking about how you talk through the values and the principles for your projects. So I think that, part of that story is building for multiple use cases, right? You take Kubernetes for example, right? So Ameritas chair for sync PM over in Kubernetes, one of the sub project owners for the enhancements sub project which involves basically like figuring out how we intake new enhancements to the community but as well as like what the end user cases are all of the use cases for that, right? How do we make it easy to use the technology and how we make it more effective for people to have conversations about how they use technology, right? So I think it's kind of a continuing story and it's delightful to see all of the people getting involved in a SIG Contributor Strategy, because it means that they care about all of the folks that are coming into their projects and making it a more welcoming and easier to contribute place so. >> Yeah. That's great stuff. And one of the things you mentioned about IT in your background and the scale change from IT and just the operational change over is interesting. I was just talking with a friend and we were talking about, get Op and, SRAs and how, in colleges is that an engineering track or is it computer science and it's kind of a hybrid, right? So you're seeing essentially this new operational model at scale that's CloudOps. So you've got hybrid, you've got on-premise, you've got Cloud Native and now soon to be multi-cloud so new things come into play architecture, coding, and programmability. All these things are like projects now in CNCF. And that's a lot of vendors and contributors but as a company, the IT functions is changing fast. So that's going to require more training and more involvement and yet open source is filling the void if you look at some of the successes out there, it's interesting. Can you comment on the companies that are out there saying, "Hey, I know my IT department is going to be turning into essentially SRE operations or CloudOps at scale. How do they get there? How could they work with KubeCon and what's the key playbook? How would you answer that? >> Yeah, so I would say, first off the place to go is the one-on-one track. We specifically craft that one-on-one track to make sure that people who are new to Cloud Native get a very cohesive story around what they're trying to get into, right? At any one time. So head to the one-on-one track, please add to the one-on-one track, hang out, definitely check out all of the keynotes that again, the keynotes, we put a lot of work into making sure these keynotes tell a very nice story about all of the technology and the amount of work that our presenters put into it as well is phenomenal. It's top notch. It's top notch every time. So those will always be my suggestions. Actually go to the keynotes and definitely check out the one-on-one track. >> Awesome. Jasmine, I got to get your take on this now that you're on the KubeCon and you're co-chairing with Stephen, what's your story to the folks that are in the end user side out there that were in your old position that you were at Delta doing some great Kubernetes work but now it's going beyond Kubernetes. I was just talking with another participant in the KubeCon ecosystem is saying, "It's not just Kubernetes anymore. There's other systems that we're going to deploy our real-time metrics on and whatnot". So what's the story? What's the update? What do you see on the inside now now that you're on board and you're at a Hyperscale at Twitter, what's your advice? What's your commentary to your old friends and the end user world? >> Yeah. It's not an easy task. I think that was, you had mentioned about starting with the one-on-one is like super key. Like that's where you should start. There's so many great stories out there in previous KubeCon that have been told. I was listening to those stories and the great thing about our community is that it's authentic, right? We're telling like all of the ways we tripped up so we can prevent you from doing this same thing and having an easier path, which is really awesome. Another thing I would say is do not underestimate the cultural shift, right? There are so many tools and technologies out there, but there's also a cultural transformation that has to happen. You're shifting from, traditional IT roles to a really holistic like so many different things are changing about the way infrastructure was interacted with the way developers are developing. So don't underestimate the cultural shift and make sure you're bringing everyone to the party because there's a lot of perspectives from the development side that needs to be considered before you make the shift initially So that way you can make sure you're approaching the problem in the right way. So those would be my recommendation. >> Also, speaking of cultural shifts, Stephen I know this is a big passion of yours is diversity in the ecosystem. I think with COVID we've seen probably in the past two years a major cultural shifts on the personnel involved, the people participating, still a lot more work to get done. Where are we on diversity in the ecosystem? How would you rate the progress and the overall achievements? >> I would say doing better, but never stop what has happened in COVID I think, if you look across companies, if you look across the opportunities that have opened up for people in general, there have been plenty of doors that have shut, right? And doors that have really made the assumption that you need to be physical are in person to do good work. And I think that the Cloud Native ecosystem the work that the LF and CNCF do, and really the way that we interact in projects has kind of pushed towards this async first, this remote first work culture, right? So you see it in these large corporations that have had to change the travel policies because of COVID and really for someone who's coming off being like a field engineer and solutions architect, right? The bread and butter is hopping on and off a plane, shaking hands, going to dinner, doing the song and dance, right? With customers. And for that model to functionally shift, right? Having conversations in different ways, right? And yeah, sometimes it's a lot of Zoom calls, right? Zoom calls, webinars, all of these things but I think some of what has happened is, you take the release team, for example, the Kubernetes release team. This is our first cycle with Dave Vellante who's our 121 released team lead is based in India, right? And that's the first time that we've had APAC region release team lead and what that forced us to do, we were already working on it. But what that forced us to do is really focused on asynchronous communication. How can we get things done without having to have people in the room? And we were like, "With Dave Vellante in here, it either works or it doesn't like, we're either going to prove that what we've put in place works for asynchronous communication or it doesn't." And then, given that a project of this scale can operate just fine, right? Right just fine delivering a release with people all across the globe. It proves that we have a lot of flexibility in the way that we offer opportunities, both on the open source side, as well as on the company side. >> Yeah. And I got to say KubeCon has always been global from day one. I was in Shanghai and I was in hung, Jo, visiting Ali Baba. And who do I see in the lobby? The CNCF crew. And I'm like, "What are you guys doing here?" "Oh, we're here talking to the cloud with Alibaba." So global is huge. You guys have nailed that. So congratulations and keep that going. Jasmine, your perspective is women in tech. I mean, you're seeing more and more focus and some great doors opening. It's still not enough. We've been covering this for a long time. Still the numbers are down, but we had a great conference recently at Stanford Women in Data Science amazing conference, a lot of power players coming in, women in tech is evolving. What's your take on this still a lot more work to done. You're an inspiration. Share your story. >> Yeah. We have a long way to go. There's no question about it. I do think that there's a lot of great organizations CNCF being one of them, really doing a great job at sharing, networking opportunities, encouraging other women to contribute to open source and letting that be sort of the gateway into a tech career. My journey is starting as a systems engineer at Delta, working my way into leadership, somehow I'm not sure I ended up there but really sort of shifting and being able to lift other women up has been like so fortunate to be able to do that. Women who code being a mentor, things of that nature has been a great opportunity, but I do feel like the open source community has a long way go to be a more welcoming place for women contributors, things like code of conduct, that being very prevalent making sure that it's not daunting and scary, going into GitHub and starting to create a PR for out of fear of what someone might say about your contributions instead of it being sort of an educational experience. So I think there's a lot of opportunities but there's a lot of programs, networking opportunities out there, especially everyone being remote now that have presented themselves. So I'm very hopeful. And the CNCF, like I said is doing a great job at highlighting these women contributors that are making changes to CNCF projects in really making it something that is celebrated which is really great. >> Yeah. You know that I love Stephen and we thought this last time and the Clubhouse app has come online since we were last talking and it's all audio. So there's a lot of ideas and it's all open. So with a synchronous first you have more access but still context matters. So the language, so there's still more opportunities potentially to offend or get it right so this is now becoming a new cultural shift. You brought this up last time we chatted around the language, language is important. So I think this is something that we're keeping an eye on and trying to keep open dialogue around, "Hey it matters what you say, asynchronously or in texts." We all know that text moment where someone said, "I didn't really mean that." But it was offensive or- >> It's like you said it. (laughs) >> (murmurs) you passionate about this here. This is super important how we work. >> Yeah. So you mentioned Clubhouse and it's something that I don't like. (laughs) So no offense to anyone who is behind creating new technologies for sure. But I think that Clubhouse from, if you take platforms like that, let's generalize, you take platforms like that and you think about the unintentional exclusion that those platforms involve, right? If you think about folks with disabilities who are not necessarily able to hear a conversation, right? Or you don't provide opportunities to like caption your conversations, right? That either intentionally or unintentionally excludes a group of folks, right? So I've seen Cloud Native, I've seen Cloud Native things happen on a Clubhouse, on a Twitter Spaces. I won't personally be involved in them until I know that it's a platform that is not exclusive. So I think that it's great that we're having new opportunities to engage with folks that are not necessarily, you've got people prefer the Slack and discord vibe, you've got people who prefer the text over phone calls, so to speak thing, right? You've got people who prefer phone calls. So maybe like, maybe Clubhouse, Twitter Spaces, insert new, I guess Disco is doing a thing too- >> They call it stages. Disco has stages, which is- >> Stages. They have stages. Okay. All right. So insert, Clubhouse clone here and- >> Kube House. We've got a Kube House come on in. >> Kube House. Kube House. >> Trivial (murmurs). >> So we've got great ways to engage there for people who prefer that type of engagement and something that is explicitly different from the I'm on a Zoom call all day kind of vibe enjoy yourselves, try to make it as engaging as possible, just realize what you may unintentionally be doing by creating a community that not everyone can be a part of. >> Yeah. Technical consequences. I mean, this is key language matters to how you get involved and how you support it. I mean, the accessibility piece, I never thought about that. If you can't listen, I mean, you can't there's no content there. >> Yeah. Yeah. And that's a huge part of the Cloud Native community, right? Thinking through accessibility, internationalization, localization, to make sure that our contributions are actually accessible, right? To folks who want to get involved and not just prioritizing, let's say the U.S. or our English speaking part of the world so. >> Awesome. Jasmine, what's your take? What can we do better in the world to make the diversity and inclusion not a conversation because when it's not a conversation, then it's solved. I mean, ultimately it's got a lot more work to do but you can't be exclusive. You got to be diverse more and more output happens. What's your take on this? >> Yeah. I feel like they'll always be work to do in this space because there's so many groups of people, right? That we have to take an account for. I think that thinking through inclusion in the onset of whatever you're doing is the best way to get ahead of it. There's so many different components of it and you want to make sure that you're making a space for everyone. I also think that making sure that you have a pipeline of a network of people that represent a good subset of the world is going to be very key for shaping any program or any sort of project that anyone does in the future. But I do think it's something that we have to consistently keep at the forefront of our mind always consider. It's great that it's in so many conversations right now. It really makes me happy especially being a mom with an eight year old girl who's into computer science as well. That there'll be better opportunities and hopefully more prevalent opportunities and representation for her by the time she grows up. So really, really great. >> Get her coding early, as I always say. Jasmine great to have you and Stephen as well. Good to see you. Final question. What do you hope people walk away with this year from KubeCon? What's the final kind of objective? Jasmine, we'll start with you. >> Wow. Final objective. I think that I would want people to walk away with a sense of community. I feel like the KubeCon CNCF world is a great place to get knowledge, but also an established sense of community not stopping at just the conference and taking part of the community, giving back, contributing would be a great thing for people to walk away with. >> Awesome. Stephen? >> I'm all about community as well. So I think that one of the fun things that we've been doing, is just engaging in different ways than we have normally across the kind of the KubeCon boundaries, right? So you take CNCF Twitch, you take some of the things that I can't mention yet, but are coming out you should see around and pose KubeCon week, the way that we're engaging with people is changing and it's needed to change because of how the world is right now. So I hope that to reinforce the community point, my favorite part of any conference is the hallway track. And I think I've mentioned this last time and we're trying our best. We're trying our best to create it. We've had lots of great feedback about, whether it be people playing among us on CNCF Twitch or hanging out on Slack silly early hours, just chatting it up. And are kind of like crafted hallway track. So I think that engage, don't be afraid to say hello. I know that it's new and scary sometimes and trust me, we've literally all been here. It's going to be okay, come in, have some fun, we're all pretty friendly. We're all pretty friendly and we know and understand that the only way to make this community survive and thrive is to bring on new contributors, is to get new perspectives and continue building awesome technology. So don't be afraid. >> I love it. You guys have a global diverse and knowledgeable and open community. Congratulations. Jasmine James, Stephen Augustus, co-chairs for KubeCon here on theCUBE breaking it down, I'm John Furrier for your host, thanks for watching. (upbeat music)

Published Date : May 4 2021

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brought to you by Red Hat, and also the KubeCon co-chair So I got to ask you out of the gate, and really starting to and tell more about who you are on the consumer side going to talk, to see you land there. and making sure that you but they need to learn and change. and it's delightful to see all and just the operational the place to go is the one-on-one track. that are in the end user side So that way you can make and the overall achievements? and really the way that And I got to say KubeCon has always been and being able to lift So the language, so there's It's like you said it. you passionate about this here. and it's something that I don't like. They call it stages. So insert, Clubhouse clone here and- We've got a Kube House come on in. Kube House. different from the I'm I mean, the accessibility piece, speaking part of the world so. You got to be diverse more of the world is going to be What's the final kind of objective? and taking part of the Awesome. So I hope that to reinforce and knowledgeable and open community.

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Stephen Augustus, VMware and Constance Caramanolis, Splunk | KubeCon + CloudNativeCon NA 2020


 

>> Host: From around the globe, it's theCUBE, with coverage of KubeCon and CloudNativeCon North America 2020 virtual brought to you by Red Hat, the cloud native computing foundation and ecosystem partners. >> Hi everyone, I'm John Furrier with theCUBE. We are here covering KubeCon and CloudNativeCon North America 2020, November 17th to the 20th, a virtual event. Normally we're there in person, but again, 2020 has been a crazy year, we're not going to be able to be there in person, but we're here remotely. We have two great guests, the co-chairs of KubeCon and CloudNativeCon Stephen Augustus senior, open source engineer VMware KubeCon CloudNativeCon chair and Constance Caramanolis principal software here at Splunk and you guys are co-chairs of KubeCon. Big responsibility, thank you for coming on. >> Thank you. Thank you for having us. >> Thank you for having us. >> Okay so we, the number one question every year is before it gets started is, how did you make the selections for the talks, what's the hottest thing going on, what's the focus for this KubeCon? >> Well, so actually we use a Ouija board to choose the talks. (laughing) No, I'm joking it doesn't happen that way. >> Yeah, yeah, it's pretty much all out of a hat, but seriously, we spent a lot of time with talks that showed, I guess diversity and integration in the community. So, what projects are starting to pick up steam? What projects are starting to integrate more deeply with other ones? So you'll see lots of commentary around, multi cluster items within cloud native technologies, as well as, lots of content on security, which I'm excited about. >> Yeah, and also things are like, there's a little bit like, kind of to your point about like things layered on, like we're starting to get to the point where people are talking about like hey, I deployed Kubernetes and Envoy and something else. And like, these are starting to be a lot more of these kind of joint talks there that actually even make it harder for us to place. Like, does it belong in networking? Does it belong in application development? Like there've been some really good challenges trying to figure out where things are slotted and what's right- >> You know one of the things I love about KubeCon besides being fun to go to while it's face to face is even with the virtual, it's still a great community. The talks are awesome, people are submitting talks. But you got the sixth year, I think it's a six year or fifth year. We've been there for all years. I think this is the sixth year for us, the maturation, the growth and of Kubernetes now it's pretty clear. This glue layer, is gluing things together the API is extending to service and more services. Can you guys comment on what you guys are seeing in terms of some of the practical projects and how they're playing out for developers? Because you're starting to see you know, more clusters you've got cloud you've got multi-cloud around the horizon. So you've got more of these conversations where you have more capabilities but the focus on the modern application building is the number one business focus. So, you know, the developers are trying to build out under the covers and say, how do I scale this? So, this seems to be the kind of a growth year and inflection point for that next level. It seems like next level. Steven, what's your thoughts and reactions to that? >> Yeah absolutely. So, as a former, I've been out a few cloud native companies at this point so more or less from Red Hat before heading over to VMware. And as a former field engineer and solutions architects at some of these places, we spent a lot of time thinking through what is the days, zero day one story, right? And it's very clear that as a community, we've gotten to the point where like that is officially the boring stuff, right? Seeing a lot of the features within projects like (indistinct) and Cluster API come to maturation. We start to focus a lot more on that developer story, right? And ultimately that's what we care about, right? Businesses are not necessarily looking for a new tool to play around with, right? There are business goals that are tied to the new technologies, right? So the velocity in which you deploy your applications, the feedback loop in terms of understanding, you know, what ties into your application, where things are going wrong and, you know, Constance can definitely speak to the, the observability layer for all of these cloud native applications that are out there. >> Constance, observability I hear is really hot right now, what's your take on it, I mean is observability everywhere? New startup comes out and you work at Splunk, they're the King King of observability, they started out with very small observation space now it's a full platform. You have to look at the observation space to get the data that's the internet. >> You do. >> That's semi application. What's hot in observability? Take us through your thoughts. >> I think what's also starting to like, so you're still like, there's some, I can think of like one talk right now, it's a little bit talking about like, you know, observability at scale in a sense of just like now we have these massive applications and saying we globally and to observe and monitor observe right now, I'm not going to use a tourism changeable. I know that's a total different debate the available topic, but for now, just keep it at that. But it's also now, I think one thing as observability space and maturing is we're not talking only about like, hey, I instrument my like application with metrics, logs, traces, or some other thing there. It's now being a little bit more critical about how, if I'm using all three of these are all different telemetries, like how to be smart about it. Like, okay, I'll need to use traces for some things and let me use logs for something else. And like kind of getting to reach a part of like, now that we have that data let's actually think about better ways to use that data. So we don't, you know, collect everything cause you can't collect everything as much as we want to. >> Well, I mean this is something that I want to get your both thoughts on because one of the conversations we're hearing from developers and we hear it from them on the business size everything is a service, that's like the ivory tower you know, the CXOs, everything is as a service and then it down into the developers in the engineering community and they're like, well, it's not that easy 'cause you got tools for every platform, right? And that's a problem because these siloed tools are tools that were built for a certain products. And then you've got the systems thinking you guys talk about this integration is a key area. So making everything is as a service, just isn't that easy, right? So the goal is to make it easy, right? So this is the systems conversation. How do you guys look at that from a KubeCon, CloudNativeCon because cloud native does enable a lot of, good things. It's horizontally scalable cloud from a resource standpoint, you've got programmability. You can look at it as a system but people are stuck with these tools for the platform. I mean, you have tools for this, tools for that and five different tools, how do you make observability work? How do you make security work? These are tough questions. What's your reaction to that? >> I think that a lot of it comes down to, from a building perspective and, you know, taking the builder perspective and then also taking the consumer perspective. For builders, and I actually spent some time with, at some developer heads in New York, we sat down for a dinner and kind of talked, talked through some of the problems in the space. And I think what it really comes down to is when we build tools we need to think about who we're building the tools for, right? There are multiple personas that you might look at in the cloud native space. And, you know, one might be the persona of that systems integrator, of the classic Opsy, DevOps SRE role, right? Then you've got someone who may be building tools on top of one of those Ops platforms, right? And then you've got the consumers that may be in your company maybe they're external, right? That's for their experience, they're really only interested in how do I ship my app, right? So whether we're talking about building out Kubernetes or whether we're talking about a server less platform, right? So sort of Alyssa and the cloud, right? You often hear the, it runs on, it's running on someone else's machine, right? You know, it's not really, so I think in that space you have to consider a developer experience, right? So I think one of the overarching themes that you'll see throughout this KubeCon is, how do we talk about the developer experience? Who are we building these tools for? How can we actually get outcomes that end users are looking for? Right, cause it's not, again, it's not about the tools it's about the outcomes for the respective businesses. >> Constance what's your reaction to this trend of tools. >> I think. >> Edge computing, 'cause you you don't want to have to build security for everything, single thing. I've got an edge device, I want to have that'd be software operated, right? It makes total sense. But making that happen is hard. >> Yeah, I think this is something that as a community like we're really, I guess like kind of how I use example like end user docs versus restaurants documentation. I think that we've been, done a really good job at creating these really powerful tools but like in terms of, we still need to simplify them for anyone who doesn't want to learn, like say Kubernetes or Envoy or open telemetry, like the back of their hand. And I think that's where we're starting to finally start to close that gap. And as I think also why KubeCon is getting a lot more popular is like now things are a little bit more accessible to those who don't have, you know, either don't have the bandwidth or it just it isn't in their interest to learn all these things in details. And so we're slowly going from those who want to be deep, deep experts into, yeah I kind of want to play around with it and make it more manageable. And, I do think we still have quite a bit of ways to go. Like I think, you know, what's been helpful like at least like our end user stories that we get and like the application development track, especially that one, like the case studies that there's no longer track but it is highlighted as like these talks and case studies. I think that shows it's kind of giving people more like, hey, these are stories of how I can take these tools and start making them more digestible in my own way. 'Cause going from like, oh, this feature does XYZ to, this is a whole story that you can do around it. It's been a little very gap, we're closing. >> Yeah, and I think one of the things about you kind of being shy there, I'll say, KubeCon, CloudNativeCon, CNCF in general has been very successful because of the end user focus I will say that. But also the ecosystem of the vendors that are there. So you have kind of the best of both worlds and they'll want to get better, right? So, but they al have to make money at the same time. So you have this balance, is open source, is what it is, it's out in the open. Can you guys comment on how the community is thriving and surviving? We're in a tough time with the pandemic. It's been a big challenge honestly, we're not in person we're remote. How is everything going with the community? Because it's such a great end user vendor community working together out in the open shipping code, trying to make things better. What's the state of the community? >> Yeah, so I would say that honestly, what it comes down to is that word community, we're all friends, right? There are people who, you know, as the, as we moved towards is kind of like cloud native consolidation of companies. A lot of us have worked together before, right? A lot of us are active in multiple communities and what comes out of that is really open and honest collaboration as a result. You know, even today there's a Twitter thread going, you know, I started talking about the Kubernetes release cadence, right? And if, and how it should change. Given 2020, we had an extended release cycle for 119, right? And questions became, what do we do? Like, do we continue with three releases a year? Do we try for, to do the switch back to four? Like, what does that look like? Right. And reaching out across the Kubernetes community across the CNCFC, the contributor strategy saying in CNCF and getting feedback from all of these people who depend on the products that we build day to day is huge. So I think what it comes down to really is, is open and honest collaboration. I think, you know, when you were strained I know that everyone has a lot going on in life right now. What's great about it is being forthcoming with that, right? We have all of these teams that are, that are built to support the people that are around them. So, if anything, I, you know, I'd love to see all of the collaboration and feedback coming from everyone who works on these projects day to day. >> Yeah. >> Constance what's your reaction? I mean when, I've talked of some developer friends of mine, they're like, hey, this is great, I can work virtually, I've been doing it for years anyway. So no big deal. It's not like the people who have to go to the office every day. So they're used to virtual format. The other comment was, I get more time to do some gaming too. Trying to make light out of the bad situation, but you know, it is serious. What's your reaction to the survival and the thriving continue thriving of the community? >> Yeah, I also want to eventually go back to cause you're making a comment about vendors and now this is my first time as vendor. I have interesting, I like, it's a really interesting perspective to come from, but let's talk about the community. I think like, you know, it's like one of the things that like I think actually has been one of the highlights of this year for me, for 2020, it like to be co-chair but it's also just to like be able to work with Stephen and Nancy and the rest of the CNCF community. And also like any attendees, like has actually even though this is a big year of change and it's, you know, it was a change that no one was planning. It has definitely been like really nice to just get like Kube, I guess would say as an example, the story like for KubeCon you, like I was surprised at how many people were engaged in the Slack channel and asking questions and like Priyanka has set up these happy hours and people are just joining and we're starting to talk and so it wasn't quite hallway track but we still had that connection. And there was definitely, there are people who are attending from all parts of the world. And I thought that was really nice. Like, we think CNCF has made it, like they have made the statement before that there will always be a virtual component to it to address the fact that, you know, our community we're so used to being in person, but that does, you know it does reduce accessibility to those who can't travel or for whatever reason they can't be there in person. So now it is becoming more open. And, I know, I mean kind of turning back a little bit a little bit derail, I'm a little bit derailing but to your point about like also like the vendors. And so this is my first time being a part of a vendor. And I think what's really interesting is like, there's this natural like, you know, tension between like, oh, some were like, oh, I don't want to do it from the vendors, or like, I only want things from end users. But I think the thing that I've kind of forget is that both of them are like active, you know, they're active in the community, both in either contributing or enabling others to be successful using CNCF projects. And so we all have, you know, valid points and perspectives on it really. You can maybe sometimes argue that sometimes being a vendor is almost a bonus because you get to talk to maybe more people who are trying to adopt the technology and you get to see trends. And then after as an end user, you could say like, hey, I have this really unique problem here and this is how I try to solve it and share that story with other people, so. >> Yeah, I mean, I think you're right. I mean, there's checks and balance I've observed over my years in open source you've seen certain things thrive certain ways. And I think that balance and, but having the mission and kind of a rules of engagement if always seen well, good, worked well for CNCF they embraced the vendors really well, but they're, I mean I will say paranoid cause that's my word. But like they're paranoid of the vendors I would be too, like, you know, only to get their fingers in the pie, but they're also contributing. So there's always been that checks and balance and that's, what's been magical I think about it is that they fostered the community, they fostered the engagement and they fostered that balance. And I think that's where the give and get comes in. And I think that's a healthy community and I just love to see and love to be involved with. So, it's super, super good approach. Now, putting back the vendor hat on, if I'm a vendor, I want a competitive advantage. So yeah, this brings us to the next gen conversation open source goes and going next gen, you're seeing a big focus on AI, you're seeing a big focus on, you know, edge computing which is going to be software operated, software defined, which cloud native will lead. I got to get your perspective on something. Steven said at the top was security. Every conversation for the past five months with Dave has been shift left. So, okay. Where are we going left? We're shifting left. This is about security. How do you build security in? This has been a big conversation. It's not easy problem. I know it's a top focus. I want to get your reactions Steve and we'll start with you then Constance I would like you to weigh in too. >> Yeah sure, so, security, security is already strict, right? And I think that people start to put the focus on security when it's a little too late, right? The move is always preventative as opposed to reactive, right? And security is an onion, right? So it's not enough to just think about security on one axis, right? It's, you know, how is this affecting, you know, how is this affecting my application, the systems that I build, the physical, you know, the physical restraints of the, you know, of the area, right? Infrastructure, the cloud providers that I'm running on, right? Are they a certain level of compliant, right? Especially when that comes up for federal customers, right? On the application side, right? You know, if you think of, you know, if you think of all the, the different ways that you can break an application that hurts security now with the cloud native space container security, right? Am I building a safe Docker files or build packs or what have you, however you package your application. And ultimately you have to, you know and then there's also the supply chain, right? Am I getting, how am I moving that stuff from some physical infrastructure or some cloud infrastructure into the hands of the developers, into the hands of the customers? How do I react to changes once those applications have actually been deployed? Right? So like all of these things to consider and when you look at that space, these are multiple teams, right? These are dozens and dozens of teams across, you know, multiple companies, right? You may not have, you may not have full control of your security story, right? So I think that, what, you know what you need to do is start the conversation internally about how we can build security at multiple layers, right? So some of the things that are kind of interesting to see pop up during this KubeCon and some of, you know, and some of the last ones, the continued work that's happening on OPA and Gatekeeper spiffy and Spire, right? And, you know, all of these, all these frameworks for authentication and authorization that are kind of cropping up, right? I think, you know, Spiffy and Spire really interesting story because, you know, the first thing that you think is I have these cloud native applications that I'm building and I also have these legacy applications, right? How can I build a bridge between the two? Right? And then you've also got things like, you know, service mesh, right? And you start to talk about service mesh and, you know, the security within applications that live inside a cluster or across cluster, right? And how you negotiate that. So tons of things to think about, and, you know, it's honestly going to it's honestly going to depend on where you are in your journey but I think that, you know, good security is only built by having the conversation and having the conversation across all teams and doing it before you get into trouble. >> Do it before you get in trouble have it baked in from the beginning, brush your teeth make sure you're all healthy. Constance your reaction, (laughing) your reaction. >> So I will say like, I am unfortunately one of those people that like security, well security is just not something that I guess going to say I find super exciting. And it mostly just because I, I really love observability and like service mesh and so I usually defer to the experts on that, but I do want to like, I guess plus when some of what Steven said, obviously using git hub, you know, terminology for plus and what you know, enhancing things like definitely started early and it, but I think, you know, start early, start a conversation. But I think we also need just be cognizant of like for any of the technologies, like if it's security say networking whatever, all of these things are behavior changes and just bucket more time than you think you're going to need. There's going to be so many roadblocks and especially when it comes like, especially when it comes to behavior changes. Like, if you're and behavior, but not like necessarily like a personal, but like, you know, technology behavior like you're used to sending things without MTLS, right? Or, you know, with our backs, things are going to fail and, you know, there's going to be that initial friction and so definitely trying to make this smooth as possible. >> Yeah, I mean, I think that's the focus I like to see more of which is having it be built in. So if you're really not into it, but you don't want to screw it up either so you want to be on top of it without doing it, right? That's the end game, right? That's what DevOps is about. So if you don't have programming infrastructure write code. So all these things, this is the trend this is the trend that we're seeing in cloud native. Can you guys share your thoughts this year on, on the most important stories that you think people should think about or lean into or at least look at for KubeCon? What are some of the things that attendees or people watching remotely or participating virtually or in the Slack channels, what should they pay attention to? >> So starting with, I think even with the last KubeCon and some of the products that have recently come out from certain vendors, we're starting to look a lot more at the, what is that conversion story for someone who is a classic CIS admin, right? Who may be learning all about cloud native technology for the first time, or how do we, you know, how do we welcome a new KubeCon attendee to the community? So I think one of the best things that we did was instantiate that's a one-on-one track, right? So with the one-on-one track, I think we got a bunch of great feedback. So we work to make sure that they were actually, we eliminated I believe we fully eliminated the lightning talks and work to include more one-on-one content as well as tutorials within this program. >> Constance, your reaction, Constance your reaction to thoughts on the most important story to pay attention to? >> I think it's more, right, cause, okay, I know this is like a common line that we say at KubeCon and like, you know, depends what group your on. But since so many more of our talks we're now talking about intersections between like, you know, using X and Y try to build Z, Zed. Oh my goodness I'm trying, I'm losing my Zeds. I think trying to like, you know looking for those talks that at least somewhat resonated like, hey, I've already talked to communities, let me see how I add Envoy. Like, trying to find those there because there's a lot more of that content now, right? Cause maybe you know, about like to even last KubeCon or like last KubeCon North America, a lot of the things were more focused on like one project, maybe a hint or you're just going to see more of these combinations. And so there are a lot more, there's a lot more of that content available for you to find. I'm doing two, three, maybe four, It's a lot of projects at once, adoptions and seeing how that works too. Oh yeah, one-on-one track has definitely been definitely like a great hit. I'm going to say, right? The first time it was launched and we got so many CFPs for one-on-one it was just amazing to see all these ways that people wanted to make KubeCon more accessible to everyone else who hasn't been a part of, you know. >> It's every year, it's every year the onboarding of new members of the community would be impressive. And having that tracker laddering or different ways to work as a community to help people along has been another thing I noticed you guys do really well on. There's a real camaraderie amongst the community. So a hat tip for you guys on that. Final question for you guys is more about the format. Obviously it's virtual this year the game is still the same. There's talks, there's people, there's hallways, but they're virtual, I guess you're virtually walking through Slack and discord or Twitter, whatever. What's the learnings from last event, as we're going into virtual, how does an attendee maximize their time, their engagement there's times to lean in and be present, attending a talk, you mentioned Slack Constance. What's some of the learnings that you guys have learned from virtual? And what can people think about and prepare for, for KubeCon virtual this year? >> Yeah, I think one way you start it. So, there's actually a resource, this came from our debrief for me, it was like there's a resource like, hey, let me help get the day off. And like, we even provided template to like provide to your, you know, direct to your managers. Say like can I please get this day off so I could focus on it? And I think that's one thing that and I think we'd all probably seen on Twitter and blogs is that even though it is virtual it is still a brain drain, well it's still, you know, you have to engage with a topic so set aside time. I would probably even say attend fewer talks, than you would normally do in person there is zoom fatigue, I guess it's been from on screen fatigue. So just give yourself a lot more space to consume the information and just debrief and also join the activities, right? Like ask questions in Slack. There's a lot of the virtual events like there's bingo there's even an escape room, which sounds like a lot of fun, all these different activities too that you can do with everyone. So like definitely enjoy that part, right? 'Cause you still get a little bit off until you just say like hey, you mentioned this project, let's chat offline. And then, you know, a few weeks later you may be on a four hour long Zoom meeting talking about some project. And so, yeah >> Yeah, I noticed the hang space kind of mindset of virtual was pretty cool. Be mindful to introduce yourself and either do a sidebar or jump on some back channel. I mean, there's plenty of tools, developers know what they are, so pretty good point I want to call that out. Good, good point Constance. Steven, your thoughts on learnings from the virtual format and then things this year people should pay attention to and jump in and use the site for. >> Yeah, so I would say if anything the previous attendees gave lots of thoughtful feedback about how to improve the overall program. One of my favorite parts of any conference and it's the part that I prioritize more than anything else in the conference even the talks, right? Is the hallway track, right? It's one of the few times, you know, especially with KubeCon and the various contributors across the cloud native space that's the, you know, the one time every quarter or so that I get an opportunity to see these people face to face, right? So, you know, we wanted to do our best to bring in experience that felt, you know, it's not the, you know, it's not the same as the physical hug, right? Or the, you know, or going out for, you know, going out for dinner after a long day. But we tried and we laughed through lots of crazy ideas that the event team, to see what they would come up with for me as a New York resident and having a conference that is any virtual but would have been in Boston, I thought it was important thinking about screen fatigue, as well as just the physicality of where people would have been at the time, is the start time of the conference, right? So as Constance was mentioning screen fatigue it's, I think with all of the virtual conferences going on, it's very hard to have that time during the day, right? So this KubeCon for folks on the East coast it starts basically at your lunchtime. So the idea is, hopefully you get some, you get some of your meetings in for the day, grab a bite to eat and then you sit down for lunch and you, and you dig into some KubeCon, so. >> Yeah, and you can have any lunch you want and then later of you will be able to eat lunch from the conference. That's awesome. The other thing I love about the, what you guys said is the hallway tracks. And I think one of the things I've noticed going to a lot of virtual events and doing them is, Constance you're right, it's mentally draining to lean into a talk because you're present, even though you're virtual. So taking time to get involved in the fun activities or just, you know, wandering Slack or doing a sidebar with the hallways is kind of a have some time off like the time to regroup and not be so, you know, leaned into a session, I find that to help on the fatigue side for sure. The other one is viewing parties. We popped into some, you know, Zooms together and we watched each other watch the session, right? So viewing parties has been one trick I've seen work well, other ones I've seen people toast beer at a certain time. The Germans obviously do at first, cause they're on the time zone, but you start to see these playful things. You know, people can share their kind of position where they are. So it's fun. We'll look forward to seeing that. Okay, final comments, Steven, Constance. What's the bumper sticker this year for KubeCon? >> Ooh, have we decided yet Constance? (laughing) >> Velvet jackets are required for entry. (laughing) I'll make word sense after you see a special message from us. (laughing) >> It's a lot of fashion on stage, on stage, right? >> All right we stumped the co-chairs. (laughing) We stumped the, well, I want to say thank you very much for coming on and sharing little color commentary on KubeCon around the program, some of the things when the virtual event too some of the talks, really appreciate it and we really appreciate what you do, the community does. It's been a hard year. We're not going to be there in person. We'll continue to ride the wave in to back to the normal. So thanks for doing what you doing and thank you for coming on. >> Thank you so much for having us. >> Yeah, thank you. >> Okay. This is theCUBE, virtual coverage of KubeCon CloudNativeCon virtual November 17th to the 20th. I'm John Furrier, your host for theCUBE. Thanks for watching. (upbeat music)

Published Date : Nov 12 2020

SUMMARY :

brought to you by Red Hat, and you guys are co-chairs of KubeCon. Thank you for having us. to choose the talks. integration in the community. kind of to your point about like the API is extending to So the velocity in which you and you work at Splunk, Take us through your thoughts. So we don't, you know, collect everything So the goal is to make it easy, right? and, you know, taking reaction to this trend of tools. 'cause you you don't want and like the application So you have kind of I think, you know, when you were strained but you know, it is serious. And so we all have, you know, valid points and we'll start with you the physical, you know, Do it before you get in trouble but like, you know, technology behavior I like to see more of which and some of the products and like, you know, So a hat tip for you guys on that. And then, you know, a few weeks later Yeah, I noticed the hang space So the idea is, hopefully you get some, and not be so, you know, I'll make word sense after you see and thank you for coming on. I'm John Furrier, your host for theCUBE.

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Robyn Bergeron and Matt Jones, Red Hat | AnsibleFest 2020


 

>> Announcer: From around the globe, it's theCUBE! With digital coverage of AnsibleFest 2020. Brought to you by Red Hat. >> Hello, everyone. Welcome back to theCUBE's coverage of AnsibleFest 2020. I'm your host with theCUBE John Furrier. And we've got two great guests. A CUBE alumni, Robyn Bergeron, senior manager, Ansible community team. Welcome back, she's with Ansible and Red Hat. Good to see you. And Matt Jones, chief architect for the Ansible Automation Platform. Again, both with Red Hat, Ansible was acquired by Red Hat. Robyn used to work for Red Hat, then went to Ansible. Ansible got bought by Red Hat. Robyn, great to see you, Matt, great to see you. >> Yep, thanks for having me back again. It's good to see you. >> We're not in person. It's the virtual event. Thanks for coming on remotely to our CUBE virtual, really appreciate it. I want to talk about the, and I brought that Red Hat kind of journey Robyn. We talked about it last year, but it really is an important point. The roots of Ansible and kind of where it's come from and what it's turned into and where it is today, is an interesting journey because the mission is still the same. I would like to get your perspectives because you know, Red Hat was acquired by IBM, Ansible's under Red Hat, all part of one big happy family. A lot's going on around the platform, Matt, you're the chief architect, Robyn you're on the community team. Collections, collections, collections, is the message, content, content, content, community, a lot going on. So take a minute, both of you explain the Ansible roots, where it is today, and the mission. >> Right, so beginning of Ansible was really, there was a small team of folks and they'd actually been through an iteration before that didn't use SSH called Funk, but you know, it was, let's make a piece of software that is open source that allows people to automate other things. And we knew at the time that, you know, based on a piece of research that we had seen out of Harvard that having a piece of software be architected in a modular fashion wasn't just great for the software, but it was also great for developing pathways and connections for the community to actually contribute stuff. If you have a car, this is always my analogy. If you have a car, you don't have to know how the engine works in order to swap out the windshield wipers or embed new windshield wipers, things like that. The nice thing about modular architectures is that it doesn't just mean that things can plug in. It means you can actually separate them into different spots to enable them to be plugged in. And that's sort of where we are today with collections, right? We've always had this sense of modules, but everything except for a couple of points in time, all of the modules, the ways that you connect Ansible to the vast array of technologies that you can use it with. All of those have always been in the full Ansible repository. Now we've separated out most of, you know, nearly everything that is not absolutely essential to having in a, you know, a very minimal Ansible installation, broken them out into separate repositories, that are usually grouped by function, right? So there's probably like a VMware something and a cloud something, and a IBM, z/OS something, things like that, right? Each in their own individual groups. So now, not only can contributors find what they want to contribute to in much smaller spots that are not a sea of 5,000 plus folks doing work. But now you can also choose to use your Ansible collections, update them, run them independently of just the singular release of Ansible, where you got everything, all the batteries included in one spot. >> Matt, this brings up the point about she's bringing in more advanced functionality, she's talking about collections. This has been kind of the Ansible formula from the beginning in its startup days, ease of use, easy, fast automation. Talk about the, you know, back in 2013 it was a startup. Now it's part of Red Hat. The game is still the same. Can you just share kind of what's the current guiding principles around Ansible this year? Because lots going on, like I said, faster, bigger, a lot going on, share your perspective. You've been there. >> Yeah, you know, what we're working on now is we're taking this great tool that has changed the way that automation works for a lot of people and we want to make it faster and bigger and better. We want it to scale better. We want it to automate more and be easier to automate, automate all the things that people want to do. And so we're really focusing on that scalability and flexibility. Robyn talked about content and collections, right? And what we want to enable is people to bring the content collections, the collections, the roles, the models, and use them in the way that they feel works best for them, leaving aside some of the things that they maybe aren't quite as interested in and put it together in a way that scales for them and scales for a global automation, automation everywhere. >> Yeah, I want to dig into the collections later, Robyn, for sure. And Matt, so let's, we'll put that on pause for a minute. I want to get into the event, the virtual event. Obviously we're not face to face, this year's virtual. You guys are both keynoting. Matt, we'll start with you. If you can each give 60 seconds, kind of a rundown of your keynote talk, give us the quick summary this year on the keynotes, Matt, we'll start with you. >> Yeah. That's, 60 seconds is- >> If you need a minute and a half, we'll give you 90 seconds, Robyn, that's going to be tough. Matt, we'll start with you. >> I'll try. So this year, and I mentioned the focus on scalability and flexibility, we on the product and on the platform, on the Ansible Automation Platform, the goal here is to bring content and flexibility of that content into the platform for you. We focused a lot on how you execute, how you run automation, how you manage your automation, and so bringing that content management automation into the system for you. It's really important to us. But what we're also noticing is that we, people are managing automation at a much larger scale. So we are updating the Ansible Tower, Ansible AWX, the automation platform, we're updating it to be more flexible in how it runs content, and where it can run content. We're making it so that execution of automation doesn't just have to happen in your data center, in one data center, we recognize that automation occurs globally, and we want to expand that automation execution capability to be able to run globally and all report back into your central business. We're also expanding over the next six months, a year, how well Ansible integrates with OpenShift and Kubernetes. This is a huge focus for us. We want that experience for automation to feel the same, whether you're automating at the edge, in devices and virtual machines and data centers, as well as clusters and Kubernetes clusters anywhere in the world. >> That's awesome. That's why I brought that up earlier. I wanted to get that out there because it's worth calling out that the Ansible mission from the beginning was similar scope, easy to do and simplify, but now it's larger scale. Again, it's everywhere, harder to do, hence complexity being extracted away. So thank you for sharing. We'll dig into that in a second. Okay, Robyn, 60 seconds or more, if you need it, your keynote this year at AnsibleFest, give us the quick rundown. >> All right. Well, I think we probably know at this point, one of the main themes this year is called automate to connect and, you know, the purpose of the community keynote is really to highlight the achievements of the community. So, you know, we are talking about, well, we are talking about collections, you know, going through some of the very broad highlights of that, and also how that has contributed, or, not contributed, how that is included as part of the recent release of Ansible 2.10, which was really the first release where we've got it very easy for people to actually start using collections and getting familiar with what that brings to them. A good portion of the keynote is also just about innovation, right? Like how we do things in open source and why we do things in certain ways in open source to accelerate us. And how that compares with the Red Hat, traditional product model, which is, we kind of, we do a lot of innovation upstream. We move quickly so that if something is maybe not the right idea, we can move on. And then in our products, that's sort of the thing that we give to our customers that is tried, tested and true. All of that kind of jazz. We also talk about, or I guess I also talk about the, all of our initiatives that we're doing around diversity and inclusiveness, including some of the code changes that we've made for better, more inclusive language in our projects and our downstream products, our diversity and inclusion working group that we have in the community land, which is, you know, just looking to embrace more and more people. It's a lot about connectivity, right? To one of Matt's points about all the things that we're trying to achieve and how it's similar to the original principles, the third one was, it's always, we need to have it to be easy to contribute to. It doesn't necessarily just mean in our community, right? Like we see in all of these workplaces, which is one of the reasons why we brought in Automation Hub, that folks inside large organizations, companies, government, whatever it is, are using Ansible and there's more and more, and, you know, there's one person, they tell their friend, they tell another friend, and next thing you know, it's the whole department. And then you find people in other departments and then you've got a ton of people doing stuff. And we all know that you can do a bunch of stuff by yourself, but you can accomplish a lot more together. And so, making it easy to contribute inside your organization is not much different than being able to contribute inside the community. So this is just a further recognition, I think, of what we see as just a natural extension of open source. >> I think the community angle is super important 'cause you have the community in terms of people contributing, but you also have multiple vendors now, multiple clouds, multiple integrations, the stakeholders of collaboration have increased. It was just like, "Oh, here's the upstream and et cetera, we're done, and have meetings, do all that stuff." And Matt, that brings me to my next question. Can you talk about some of the recent releases that have changed the content experience for the Ansible users in the upstream and within the automation platform? >> Well, so last year we released collections, and we've really been moving towards that over the 2.9, 2.10 timeframe. And now I think you're starting to see sort of the realization of that, right? This year we've released Automation Hub on cloud.redhat.com so that we can concentrate that vendor and partner content that Red Hat supports and certifies. In AnsibleFest you'll hear us talk about Private Automation Hub. This is bringing that content experience to the customer, to the user of this content, sort of helping you curate and manage that content yourself, like Robyn said, like we want to build communities around the content that you've developed. That's the whole reason that we've done this with collections is we don't want to bind it to Ansible core releases. We don't want to block content releases, all of this great functionality that the community is building. This is what collections mean. You should be free to use the collections that you want when you want it, regardless of when Ansible core itself has released. >> Can you just take a minute real quick and just explain what is collections, for folks out there who are rich? 'Cause that's the big theme here, collections, collections, collections. That's what I'm hearing resonate throughout the virtual hallways, if you will. Twitter and beyond. >> That's a good question. Like what is a collection itself? So we've talked a lot in the past about reusable content for Ansible. We talk a lot about roles and modules and we sort of put those off to the side a little bit and say, "These are your reusable components." You can put 'em anywhere you want. You can put 'em in source control, distribute them through email, it doesn't matter. And then your playbooks, that's what you write. And that's your sort of blessed content. Collections are really about taking the modules and roles and plugins, the things that make automation possible, and bundling those up together in groups of content, groups of modules and roles, or standing by themselves so that you can decide how that's distributed and how you consume that, right? Like you might have the Azure, VMware or Red Hat satellite collection that you're using. And you're happy with that. But you want a new version of Ansible. You're not bound to using one and the same. You can stick with the content that matters to you, the roles, the modules, the plugins that work for you. And you decide when to update those and you know, what the actual modules and plugins you're using are. >> So I got to ask the content question, you know, I'm a content producer. We do videos as content, blog posts content. When you talk about content, it's code, clarify that role for us because you got, you're enabling developers with content and helping them find experts. This is a concept. Robyn, talk about this. And Matt, you can weigh in, too, define what does content mean? It means different things. (indistinct) again, content could be. >> It is one of those words, it's right up there with developers, you know, so many different things that that can mean, especially- >> Explain content and the importance of the semantics of that. Explain it, it's important that people understand the semantics of the word "content" with respect to what's going on with Ansible. >> Yeah, and Matt and I actually had a conversation about the murkiness of this word, I believe that was yesterday. So what I think about our content, you know, and I try to put myself in the mind, my first job was a CIS admin. So I try to put myself in the mind of someone who might be using this content that I'm about to attempt to explain. Like Matt just explained, we've always had these modules, which were included in Ansible. People have pieces of code that show very basic things, right? If I get one of the AWS modules, it would, I am able to do things like "I would like to create a new user." So you might make a role that actually describes the steps in Ansible, that you would have to create a new user that is able to access AWS services at your company. There may be a number of administrators who want to use that piece of stuff, that piece of code over and over and over again, because hopefully most companies are getting bigger and not smaller, right? They want to have more people accessing all sorts of pieces of technology. So making some of these chunks accessible to lots of folks is really important, right? Because what good is automation, if, sure we've taken care of half of it, but if you still have to come up with your own bits of code from scratch every time you want to invoke it, you're still not really leveraging the full power of collaboration. So when we talk about content, to me, it really is things that are constantly reusable, that are accessible, that you tie together with modules that you're getting from collections. And I think it's that bundle, you can keep those pits of reusable content in the collections or keep them separate. But, you know, it's stuff that is baked for you, or that maybe somebody inside your organization bakes, but they only have to bake it once. They don't have to bake it in 25 silos over and over and over again. >> Matt, the reason why we're talking about this is interesting, 'cause you know what this points out, in my opinion, it's my opinion. This points out that we're talking about content as a word means that you guys were on the cutting edge of new paradigms, which is content, it's essentially code, but it's addressable, community it's being shared. Someone wrote the code and it's a whole 'nother level of thinking. This is kind of a platform automation. I get it. So give us your thoughts because this is a critical component because the origination of the content, the code, I mean, I love it. Content is, I've always said content, our content should be code. It's all data, but this is interesting. This is the cutting edge concept. Could you explain what it means from your perspective? >> This is about building communities around that content, right? Like it's that sharing that didn't exist before, like Robyn mentioned, like, you know, you shouldn't have to build the same thing a dozen times or 100 times, you should be able to leverage the capabilities of experts and people who understand that section of automation the best, like I might be an expert in one field or Robyn's an expert in another field, we're automating in the same space. We should be able to bring our own expertise and resources together. And so this is what that content is. Like, I'm an expert in one, you're an expert in another, let's bring them together as part of our automation community and share them so that we can use them iterate on them and build on them and just constantly make them better. >> And the concepts are consumption, there's consumption of the content. There's the collaboration of the content. There's the sharing, all this, and there's reputation, there's expertise. I mean, it's a multi sided marketplace here, isn't it? >> Yeah. I read a article, I don't know, a year or two ago that said, we've always evolved in the technology industry around, if you have access to this, first it was the mainframes. Then it was, whatever, personal computers, the cloud, now it's containers, all of this, but, once everybody buys that mainframe or once everybody levels up their skills to whatever the next thing is that you can just buy, there's not much left that actually can help you to differentiate from your competitors, other than your ability to actually leverage all of those tools. And if you can actually have better collaboration, I think than other folks, then that is one of those points that actually will get you ahead in your digital transformation curve. >> I've been harping on this for a while. I think that cloud native finally has gone, when I say "mainstream" I mean like on everyone's mind, you look at the container uptake, you're looking at containers. We had IDC on, five to 10% of the enterprises are containerizing. That's huge growth opportunity. The IPO of, say, Snowflake's on Amazon. I mean, how does this happen? That's a company that's went public, It's the most valuable IPO in the history of IPOs on Wall Street. And it's built on Amazon, it has its own cloud. So it's like, I mean, this points to the new value that's being created on top of these new cloud native architectures. So I really think you guys are onto something big here. And I think you're starting to see this, new notions of how things are being rethought and reimagined. So let's keep it, while I've got you guys here real quick, Ansible 2.1 community release. Tell us more about the updates there. >> Oh, 2.10, because, yeah. Oh, that's fine. I know I too have had, I'm like, "Why do we do that?" But it's semantic versioning. So I am more accustomed to this now, it's a slightly different world from when I worked on Fedora. You know, I think the big highlight there is really collections. I mean, it's collections, collections, collections. That is all the work that we did, it's under the hood, over the hood, and really, how we went from being all in one repo to breaking things out. It's a big line for, we're advancing both the tool and also advancing the community's ability to actually collaborate together. And, you know, as folks start to actually use it, it's a big change for them potentially in how they can actually work together in their organizations using Ansible. One of the big things we did focus on was ensuring that their ease of use, that their experience did not change. So if they have existing Ansible stuff that they're running, playbooks, mod roles, et cetera, they should be able to use 2.10 and not see any discernible change. That's all the under the hood. That was a lot of surgery, wasn't it, Matt? Serious amounts of work. >> So Matt, 2.10, does that impact the release piece of it for the developers and the customers out there? What does it change? >> It's a good point. Like at least for the longer term, this means that we can focus on the Ansible core experience. And this is the part that we didn't touch on much before now with the collections pieces that now when we're fixing bugs, when we're iterating and making Ansible as an engine of automation better, we can do that without negatively impacting the automation that people actually use. We could focus on the core experience of actually automating itself. >> Execution environments, let's talk about that. What are they, are they being used in the community today? What do you guys react to that? >> We're actually, we're sort of in the middle of building this right now. Like one of the things that we've struggled with is when you, you need to automate, you need this content that we've talked about before. But beyond that, you have the system that sits underneath the version of Linux, the kernel that you're using, going even further, you need Python dependencies, you need library dependencies. These are hard and complicated things, like in the Ansible Tower space, we have virtual environments, which lets you install those things right alongside the Ansible Tower control plane. This can cause a lot of problems. So execution environments, they take those dependencies, the unit that is the environment that you need to run your automation in, and we're going to containerize it. You were just talking about this from the containerization perspective, right? We're going to build more easily isolated, easy to use distinct units of environments that will let you run your automation. This is great. This lets you, the person who's building the content for your organization, he can develop it and test it and send it through the CI process all the way up through production, it's the exact same environment. You could feel confident that the automation that you're running against the libraries and the models, the version of Ansible that you're using, is the same when you're developing the content as when you're running it in production for your business, for your users, for your customers. >> And that's the Nirvana. This is really where you talk about pushing it to new limits. Real quick, just to kind of end it out here for Ansible 2020, AnsibleFest 2020. Obviously we're now virtual, people aren't there in person, which is really an intimate event. Last year was awesome. Had theCUBE set right there, great event, people were intimate. What's going on for what you guys have for people that obviously we got the videos and got the media content. What's the main theme, Robyn and Matt, and what's going on for resources that might be available for folks who want to learn more, what's going on in the community, can you just take a minute each to talk about some of the exciting things that are going on at the event that they should pay attention to, and obviously, it's asynchronous so they can go anywhere anytime they want, it's the internet. Where can they go to hang out? Is there a hang space? Just give the quick two second commercial, Robyn, we'll start with you. >> All right. Well of course you can catch the keynotes early in the morning. I look forward to everybody's super exciting, highly polite comments. 'Cause I hear there's a couple people coming to this event, at least a few. I know within the event platform itself, there are chat rooms for each track. I myself will be probably hanging out in some of the diversity and inclusion spaces, honestly, and I, this is part of my keynote. You know, one of the great things about AnsibleFest is for me, and I was at the original AnsibleFest that had like 20 people in Boston in 2013. And it happened directly across the street from Red Hat Summit, which is why I was able to just ditch my job and go across the street to my future job, so to speak. We were... Well, I just lost my whole train of thought and ruined everything. Jeez. >> We got that you're going to be in the chat rooms for the diversity and community piece, off platform, is there a Slack? Is there like a site? Anything else? 'Cause you know, when the event's over, they're going to come back and consume on demand, but also the community, is there a Discord? I mean, all kinds of stuff's going on, popping up with these virtual spaces. >> One thing I should highlight is we do have the Ansible Contributor Summit that goes on the day before AnsibleFest and the day after AnsibleFest. Now, normally this is a pretty intimate event with the large outreach that we've gotten with this Fest, which is much bigger than the original one, much, much, much bigger, we've, and signing up for the contributor summit is part of the registration process for AnsibleFest. So we've actually geared our first day of that event to be towards new or aspiring contributors rather than the traditional format that we've had, which is where we have a lot of engineers, and can you remember sit down physically or in a virtual room and really talk about all of the things going on under the hood, which is, you know, can be intimidating for new people. Like "I just wanted to learn about how to contribute, not how to do surgery." So the first day is really geared towards making everything accessible to new people because turns out there's a lot of new people who are very excited about Ansible and we want to make sure that we're giving them the content that they need. >> Think about architects. I mean, SREs are jumping in, Matt, you talked about large scale. You're the chief architect, new blood's coming in. But give us an update on your perspective, what people should pay attention to at the event, after the event, communities they could be involved in, certainly people want to tap into you are an expert and find out what's going on. What's your comment? >> Yeah, you know, we have a whole new session track this year on architects, specifically for SREs and automation architects. We really want to highlight that. We want to give that sort of empowerment to the personas of people who, you know, maybe you're not a developer, maybe you're not, operations or a VP of your company. You're looking at the architecture of automation, how you can make our automation better for you and your organization. Everybody's suffered a lot and struggled with the COVID-19. We're no different, right? We want to show how automation can empower you, empower your organization and your company, just like we've struggled also. And we're excited about the things that we want to deliver in the next six months to a year. We want you to hear about those. We want you to hear about content and collections. We want you to hear about scalability, execution environments, we're really excited about what we're doing. You know, use the tools that we've provided in the AnsibleFest event experience to communicate with us, to talk to us. You can always find us on IRC via email, GitHub. We want people to continue to engage with us, our community, our open source community, to engage with us in the same ways that they have. And now we just want to share the things that we're working on, so that we can all collaborate on it and automate better. >> I'm really glad you said that. I mean, again, people are impacted by COVID-19. I got, it sounds like all channels are open. I got to say of all the communities that are having to work from home and are impacted by digital, developers probably are less impacted. They got more time to gain, they don't have to travel, they could hang out, they're used to some of these tools. So I think I guess the strategy is turn on all the channels and engage in new ways. And that seems to be the message, right? >> Yeah, exactly. >> Alright, Robyn Bergeron, great to see you again, Matt Jones, great to chat with you, chief architect for Ansible Automation Platform and of course, Robyn senior manager for the community team. Thanks so much for joining me today. I appreciate it. >> Thank you so much. >> Okay. It's theCUBE's coverage. I'm John Furrier, your host. We're here in the studio in Palo Alto. We're virtual. This is theCUBE virtual with AnsibleFest virtual. We're not face to face. Thank you for watching. (calm music)

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Chad Burton, Univ. of Pitt. & Jim Keller, NorthBay Solutions | AWS Public Sector Partner Awards 2020


 

>> Announcer: From around the globe, it's theCUBE with digital coverage of AWS Public Sector Partner Awards Brought to you by Amazon Web Services. >> All right, welcome back to "the Cube's" coverage here from Palo Alto, California in our studio with remote interviews during this time of COVID-19 with our quarantine crew. I'm John Furrier, your host of "the Cube" and we have here the award winners for the best EDU solution from NorthBay Solutions, Jim Keller, the president and from Harvard Business Publishing and the University of Pittsburgh, Chad Burton, PhD and Data Privacy Officer of University of Pittsburgh IT. Thanks for coming on gentlemen, appreciate it. >> Thank you. >> So, Jim, we'll start with you. What is the solution that you guys had got the award for? And talk about how it all came about. >> Yeah, thank you for asking and it's been a pleasure working with Chad and the entire UPitt team. So as we entered this whole COVID situation, our team really got together and started to think about how we could help AWS customers continue their journey with AWS, but also appreciate the fact that everyone was virtual, that budgets were very tight, but nonetheless, the priorities remained the same. So we devised a solution which we called jam sessions, AWS jam sessions, and the whole principle behind the notion is that many customers go through AWS training and AWS has a number of other offerings, immersion days and boot camps and other things, but we felt it was really important that we brought forth a solution that enables customers to focus on a use case, but do it rapidly in a very concentrated way with our expert team. So we formulated what we call jam sessions, which are essentially very focused two week engagements, rapid prototyping engagements. So in the context of Chad and UPitt team, it was around a data lake and they had been, and Chad will certainly speak to this in much more detail, but the whole notion here was how does a customer get started? How does, a customer prove the efficacy of AWS, prove that they can get data out of their on premises systems, get it into AWS, make it accessible in the form, in this case, a data lake solution and have the data be consumable. So we have an entire construct that we use which includes structured education, virtual simultaneous rooms where development occurs with our joint rep prototyping teams. We come back again and do learnings, and we do all of this in the construct of the agile framework, and ideally by the time we're done with the two weeks, the customer achieves some success around achieving the goal of the jam session. But more importantly, their team members have learned a lot about AWS with hands on work, real work, learn by doing, if you will, and really marry those two concepts of education and doing, and come out of that with an opportunity then to think about the next step in that journey, which in this case would be the implementation of a data lake in a full scale project kind of initiative. >> Chad, talk about the relationship with NorthBay Solutions. Obviously you're a customer, you guys are partnering on this, so it's kind of you're partnering, but also they're helping you. Talk about the relationship and how the interactions went. >> Yeah, so I would say the challenge that I think a lot of people in my role are faced with where the demand for data is increasing and demand for more variety of data. And I'm faced with a lot of aging on premise hardware that I really don't want to invest any further in. So I know the cloud's in the future, but we are so new with the cloud that we don't even know what we don't know. So we had zeroed in on AWS and I was talking with them and I made it very clear. I said "Because of our inexperience, we have talented data engineers, but they don't have this type of experience, but I'm confident they can learn." So what I'm looking for is a partner who can help us not only prove this out that it can work, which I had high confidence that it could, but help us identify where we need to be putting our skilling up. You know, what gaps do we have? And AWS has just so many different components that we also needed help just zeroing in on for our need, what are the pieces we should really be paying attention to and developing those skills. So we got introduced to NorthBay and they introduced us to the idea of the jam session, which was perfect. It was really exactly what I was looking for. We made it very clear in the early conversations that this would be side by side development, that my priority was of course, to meet our deliverables, but also for my team to learn how to use some of this and learn what they need to dive deeper in at the end of the engagement. I think that's how it got started and then I think it was very successful engagement after that. >> Talk about the jam sessions, because I love this. First of all, this is in line with what we're seeing in the marketplace with rapid innovation, now more than ever with virtual workforces at home, given the situation. You know, rapid agile, rapid innovation, rapid development is a key kind of thing. What is a jam session? What was the approach? Jim you laid a little bit about it out, but Chad, what's your take on the jam sessions? How does it all work? >> I mean, it was great, because of large teams that NorthBay brought and the variety of skills they brought, and then they just had a playbook that worked. They broke us up into different groups, from the people who'd be making the data pipeline, to the people who then would be consuming it to develop analytics projects. So that part worked really well, and yes, this rapid iterative development. Like right now with our current kind of process and our current tool, I have a hard time telling anybody how long it will take to get that new data source online and available to our data analysts, to our data scientists, because it takes months sometimes and nobody wants that answer and I don't want to be giving that answer, so what we're really focused on is how do we tighten up our process? How do we select the right tools so that we can say, "We'll be two weeks from start to finish" and you'll be able to make those data available. So the engagement with NorthBay, the jam session scheduled like that really helped us prove that once you have the skills and you have the right people, you can do this rapid development and bring more value to our business more quickly, which is really what it's all about for us. >> Jim, I'll get your thoughts because, you know, we see time and time again with the use cases with the cloud, when you got smart people, certainly people who play with data and work with data, They're pretty savvy, right? They know limitations, but when you get the cloud, it's like if a car versus a horse, right? Got to go from point A to point B, but again, the faster is the key. How did you put this all together and what were the key learnings? >> Yeah, so John, a couple of things that are really important. One is, as Chad mentioned, really smart people on the U-PIT side that wanted to really learn and had a thirst for learning. And then couple that with the thing that they're trying to learn in an actual use case that we're trying to jointly implement. A couple of things that we've learned that are really important. One is although we have structure and we have a syllabi and we have sort of a pattern of execution, we can never lose sight of the fact that every customer is different. Every team member is different. And in fact, Chad, in this case had team members, some had more skills on AWS than others. So we had to be sensitive to that. So what we did was we sort of used our general formula for the two weeks. Week one is very structured, focused on getting folks up to speed and normalize in terms of where they are in their education of AWS, the solution we're building and then week two is really meant to sort of mold the clay together and really take this solution that we're trying to execute around and tailor it to the customer so that we're addressing the specific needs, both from their team member perspective and the institution's perspective in total. We've learned that starting the day together and ending the day with a recap of that day is really important in terms of ensuring that everyone's on the same page, that they have commonality of knowledge and then when we're addressing any concerns. You know, this stuff we move fast, right? Two weeks is not a long time to get a lot of rapid prototyping done, so if there is anxiety, or folks feel like they're falling behind, we want to make sure we knew that, we wanted to address that quickly, either that evening, or the next morning, recalibrate and then continue. The other thing that we've learned is that, and Chad and entire U-Pit team did a phenomenal job with this, was really preparation. So we have a set of preliminary set of activities that we work with our customers to sort of lay the foundation for, so that on day one of the jam session, we're ready to go. And since we're doing this virtually, we don't have the luxury of being in a physical room and having time to sort of get acclimated to the physical construct of organizing rooms and chairs and tables and all that. We're doing all that virtually. So Chad and the team were tremendous in getting all the preparatory work done Thinking about what's involved in a data lake, it's the data and security and access and things our team needed to work with their team and the prescription and the formula that we use is really three critical things. One is our team members have to be adept at educating on a virtual whiteboard, in this case. Secondly, we want to do side by side development. That's the whole goal and we want team members to build trust and relationships side by side. And then thirdly, and importantly, we want to be able to do over the shoulder mentoring, so that as Chad's team members were executing, we could guide them as we go. And really those three ingredients were really key. >> Chad, talk about the data lake and the outcome as you guys went through this. What was the results of the data Lake? How did it all turn out? >> Yeah, the result was great. It was exactly what we were looking for. The way I had structured the engagement and working with Jim to do this is I wanted to accomplish two things. I wanted to one, prove that we can do what we do today with a star schema mart model that creates a lot of reports that are important to the business, but doesn't really help us grow in our use of data. So there was a second component of it that I said, I want to show how we do something new and different that we can't do with our existing tools, so that I can go back to our executive leadership and say "Hey, by investing in this, here's all the possibilities we can do and we've got proof that we can do it." So some natural language processing was one of those and leveraging AWS comprehend was key. And the idea here was there are, unfortunately, it's not as relevant today with COVID, but there are events happening all around campus and how do students find the right events for them? You know, they're all in the calendar. Well, with a price of natural language processing using AWS comprehend and link them to a student's major, so that we can then bubble these up to a student "Hey, do you know of all these thousands of events here are the 10 you might be most interested in." We can't do that right now, but using these tools, using the skills that that NorthBay helped us develop by working side by side will help us get there. >> A beautiful thing is with these jam sessions, once you get some success, you go for the next one. This sounds like another jam session opportunity to go in there and do the virtual version. As the fall comes up, you have the new reality. And this is really kind of what I like about the story is you guys did the jam session, first of all, great project, but right in the middle of this new shift of virtual, so it's very interesting. So I want to get your thoughts, Chad, as you guys looked at this, I mean on any given Sunday, this is a great project, right? You can get people together, you go to the cloud, get more agile, get the proof points, show it, double down on it, playbook, check. But now you've got the virtual workforce. How did that all play out? Anything surprise you? Any expectations that were met, or things that were new that came out of this? 'Cause this is something that is everyone is going through right now. How do I come out of this, or deal with current COVID as it evolves? And then when I come out of it, I want to have a growth strategy, I want to have a team that's deploying and building. What's your take on that? >> Yeah, it's a good question and I was a little concerned about it at first, because when we had first begun conversations with NorthBay, we were planning on a little bit on site and a little bit virtual. Then of course COVID happened. Our campus is closed, nobody's permitted to be there and so we had to just pivot to a hundred percent virtual. I have to say, I didn't notice any problems with it. It didn't impede our progress. It didn't impede our communication. I think the playbook that NorthBay had really just worked for that. Now they may have had to adjust it and Jim can certainly talk to that, But those morning stand-ups for each group that's working, the end of day report outs, right? Those were the things I was joining in on I wasn't involved in it throughout the day, but I wanted to check in at the end of the day to make sure things are kind of moving along and the communication, the transparency that was provided was key, and because of that transparency and that kind of schedule they already had set up at North Bay, We didn't have any problems having it a fully virtual engagement. In fact, I would probably prefer to do virtual engagements moving forward because we can cut down on travel costs for everybody. >> You know, Jim, I want to get your thoughts on this, 'cause I think this is a huge point that's not just represented here and illustrated with the example of the success of the EDU solution you guys got the award for, but in a way COVID exposes all the people that have been relying on waterfall based processes. You've got to be in a room and argue things out, or have meetings set up. It takes a lot of time and when you have a virtual space and an agile process, yeah you make some adjustments, but if you're already agile, it doesn't really impact too much. Can you share your thoughts because you deployed this very successfully virtually. >> Yeah, it's certainly, you know, the key is always preparation and our team did a phenomenal job at making sure that we could deliver equal to, or better than, virtual experience than we could an on-site experience, but John you're absolutely right. What it forces you to really do is think about all the things that come natural when you're in a physical room together, but you can't take for granted virtually. Even interpersonal relationships and how those are built and the trust that's built. As much as this is a technical solution and as much as the teams did really phenomenal AWS work, foundationally it all comes down to trust and as Chad said, transparency. And it's often hard to build that into a virtual experience. So part of that preparatory work that I mentioned, we actually spend time doing that and we spent time with Chad and other team members, understanding each of their team members and understanding their strengths, understanding where they were in the education journey and the experiential journey, a little bit about them personally. So I think the reality in the in the short and near term is that everything's going to be virtual. NorthBay delivers much of their large scale projects virtually now. We have a whole methodology around that and it's proven actually it's made us better at what we do quite frankly. >> Yeah it definitely puts the pressure on getting the job done and focusing on the creativity in the building out. I want to ask you guys both the same question on this next round, because I think it's super important as people see the reality of cloud and this certainly has been around, the benefits of there, but still you have the mentality of "we have to do it ourselves", "not invented here", "It's a managed service", "It's security". There's plenty of objections. If you really want to avoid cloud, you can come up with something if you really looked for it. But the reality is is that there are benefits. For the folks out there that are now being accelerated into the cloud for the reasons with COVID and other reasons, What's your advice to them? Why cloud? What's the bet? What comes out of making a good choice with the cloud? Chad, as people sitting there going "okay, I got to get my cloud mojo going" What's your advice to those folks sitting out there watching this? >> So I would say, and Jim knows this, we at Pitt have a big vision for data, a whole universe of data where just everything is made available and I can't estimate the demand for all of that yet, right? That's going to evolve over time, so if I'm trying to scale some physical hardware solution, I'm either going to under scale it and not be able to deliver, or I'm going to invest too much money for the value I'm getting. By moving to the cloud, what that enables me to do is just grow organically and make sure that our spend and the value we're getting from the use are always aligned. And then, of course, all the questions about, scalability and extensibility, right? We can just keep growing and if we're not seeing value in one area, we can just stop and we're no longer spending on that particular area and we can direct that money to a different component of the cloud. So just not being locked in to a huge expensive product is really key, I think. >> Jim, your thoughts on why cloud and why now? Obviously it's pretty obvious reasons, but benefits for the naysayer sitting on the fence? >> Yeah, it's a really important question, John and I think Chad had a lot of important points. I think there's two others that become important. One is agility. Whether that's agility with respect to if you're in a competitive market place, Agility in terms of just retaining team members and staff in a highly competitive environment we all know we're in, particularly in the IT world. Agility from a cost perspective. So agility is a theme that comes through and through over and over and over again, and as Chad rightfully said, most companies and most organizations they don't know the entirety of what it is they're facing, or what the demands are going to be on their services, so agility is really, is really key. And the second one is, the notion has often been that you have to have it all figured out before you can start and really our mantra in the jam session was sort of born this way. It's really start by doing. Pick a use case, pick a pain point, pick an area of frustration, whatever it might be and just start the process. You'll learn as you go and not everything is the right fit for cloud. There were some things for the right reasons where alternatives might be be appropriate, but by and large, if you start by doing and in fact, through jam session, learn by doing, you'll start to better understand, enterprise will start to better understand what's most applicable to them, where they can leverage the best bang for the buck, if you will. And ultimately deliver on the value that IT is meant to deliver to the line of business, whatever that might be. And those two themes come through and through. And thirdly, I'll just add speed now. Speed of transformation, speed of cost reduction, speed of future rollout. You know, Chad has users begging for information and access to data, right? He and the team are sitting there trying to figure how to give it to them quickly. So speed of execution with quality is really paramount as well these days. >> Yeah and Chad also mentioned scale too, cause he's trying to scale up as key and again, getting the cloud muscles going for the teams and culture is critical because matching that incentives, I think the alignment is critical point. So congratulations gentlemen on a great award, best EDU solution. Chad, while I have you here, I want to just get your personal thoughts, but your industry expert PhD hat on, because one of the things we've been reporting on is in the EDU space, higher ed and other areas, with people having different education policies, the new reality is with virtualized students and faculty, alumni and community, the expectations and the data flows are different, right? So you had stuff that people used, systems, legacy systems, kind of as a good opportunity to look at cloud to build a new abstraction layer and again, create that alignment of what can we do development wise, because I'm sure you're seeing new data flows coming in. I'm sure this kind of thinking going on around "Okay, as we go forward, how do we find out what classes to attend if they're not onsite?" This is another jam session. So I see more and more things happening, pretty innovative in your world. What's your take on all this? >> My take, so when we did the pivot, we did a pivot right after spring break to be virtual for our students, like a lot of universities did. And you learn a lot when you go through a crisis kind of like that and you find all the weaknesses. And we had finished the engagement, I think, with NorthBay by that point, or were in it and seeing how if we were at our future state, you know, might end up the way I envisioned the future state, I can now point to these specific things and give specific examples about how we would have been able to more effectively respond when these new demands on data came up, when new data flows were being created very quickly and able to point out to the weaknesses of our current ecosystem and how that would be better. So that was really key and this whole thing is an opportunity. It's really accelerated a lot of things that were kind of already in the works and that's why it's exciting. It's obviously very challenging and at Pitt we're really right now trying to focus on how do we have a safe campus environment and going with a maximum flexibility and all the technology that's involved in that. And, you know, I've already got, I've had more unique data requests come to my desk since COVID than in the previous five years, you know? >> New patterns, new opportunities to write software and it's great to see you guys focused on that hierarchy of needs. I really appreciate it. I want to just share with you a funny story, not funny, but interesting story, because this highlights the creativity that's coming. I was riffing on Zoom with someone in a higher ed university out here in California and it wasn't official business, was just more riffing on the future and I said "Hey, wouldn't it be cool if you had like an abstraction layer that had leveraged Canvas, Zoom and Discord?" All the kids are on Discord if they're gamers. So you go "Okay, why discord? It's a hang space." People, it's connective tissue. "Well, how do you build notifications through the different silos?" You know, Canvas doesn't support certain things and Canvas is the software that most universities use, but that's a use case that we were just riffing on, but that's the kind of ideation that's going to come out of these kinds of jam sessions. Are you guys having that kind of feeling too? I mean, how do you see this new ideation, rapid prototype? I only think it's going to get faster and accelerated. >> As Chad said, his requests are we're multiplying, I'm sure and people aren't, you know, folks are not willing to wait. We're in a hurry up, 'hurry up, I want it now' mentality these days with both college attendees as well as those of us who are trying to deliver on that promise. And I think John, I think you're absolutely right and I think that whether it be the fail fast mantra, or whether it be can we make even make this work, right? Does it have legs? Is it is even viable? And is it even cost-effective? I can tell you that we do a lot of work in Ed tech, we do a lot of work in other industries as well And what the the courseware delivery companies and the infrastructure companies are all trying to deal with as a result of COVID, is they've all had to try to innovate. So we're being asked to challenge ourselves in ways we never been asked to challenge ourselves in terms of speed of execution, speed of deployment, because these folks need answers, you know, tomorrow, today, yesterday, not six months from now. So I'll use the word legacy way of thinking is really not one that can be sustained, or tolerated any longer and I want Chad and others to be able to call us and say, "Hey, we need help. We need help quickly. How can we go work together side by side and go prove something. It may not be the most elegant, it may not be the most robust, but we need it tomorrow." And that's really the spirit of the whole notion of jam session. >> And new expectations means new solutions. Chad, we'll give you the final word. Going forward, you're on this wave right now, you got new things coming at you you're getting that foundation set. What's your mindset as you ride this wave? >> I'm optimistic. It really is, it's an exciting time to be in this role, the progress we've made in the calendar year 2020, despite the challenges we've been faced with, with COVID and budget issues, I'm optimistic. I love what I saw in the jam session. It just kind of confirmed my belief that this is really the future for the University of Pittsburgh in order to fully realize our vision of maximizing the value of data. >> Awesome! Best EDU solution award for AWS public sector. Congratulations to NorthBay Solutions. Jim Keller, president, and University of Pittsburgh, Chad Burton. Thank you for coming on and sharing your story. Great insights and again, the wave is here, new expectations, new solutions, clouds there, and you guys got a good approach. Congratulations on the jam session, thanks. >> Thank you, John. Chad, pleasure, thank you. >> Thank you. >> See you soon. >> This is "the Cube" coverage of AWS public sector partner awards. I'm John Furrier, host of "the Cube". Thanks for watching. (bright music)

Published Date : Jul 27 2020

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Brought to you by and the University of Pittsburgh, What is the solution that you and ideally by the time we're and how the interactions went. and I was talking with them in the marketplace with rapid innovation, and the variety of skills they brought, but again, the faster is the key. and ending the day with and the outcome as you and different that we can't but right in the middle of and the communication, the transparency and when you have a virtual space and as much as the teams did and focusing on the creativity and the value we're getting and really our mantra in the jam session and again, getting the cloud and all the technology and it's great to see you guys focused and the infrastructure companies Chad, we'll give you the final word. of maximizing the value of data. and you guys got a good approach. Chad, pleasure, thank you. I'm John Furrier, host of "the Cube".

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James Calhoun, Coinbot.co | Blockchain Unbound 2018


 

>> Voiceover: Live, from San Juan, Puerto Rico. It's theCUBE covering Blockchain Unbound. Brought to you by Blockchain Industries. (Upbeat samba music) >> Hello and welcome to our special on the ground coverage in Puerto Rico. It's theCUBE covering Blockchain Unbound. This is the industry gathering from all the global industry leaders, emerging entrepreneurs, financiers, investors in cryptocurrency, blockchain, the decentralized internet. Part of our continuing coverage. My next guest is Jim Calhoun who's the founder of Coinbot, an innovative entrepreneurial project that turned into something really growing and large. Great to have you on. Thanks for joining. >> Thanks for having me. >> So, Coinbot. First, take a minute to explain what it is, it's a really clever way that you guys built a product for yourselves, and it kind of went crazy, and it's going great. So, talk about what is Coinbot, how you guys got there, and what's going on with it right now. >> So, Coinbot is a chatbot you can message on Facebook, or Slack, or Telegram, that gives you realtime cryptocurrency and fiat prices. Basically what that means is, it's basically an AI you can message. It will tell you BitCoin's price, or Ethereum's price. It'll even do conversions like, how many times have you seen 0.0549 Bitcoin, and you're like, how much is that in dollars? You can just send that to Coinbot, it'll do the calculation for you and give you the right price. >> So James, the #1 question I want to ask you is, because it's like Alexa or Siri for pricing. Is it going to go up? (laughs) >> Yeah. >> Hey, hey Coinbot. Is Bitcoin rising or falling? I mean technically you're not there yet, but you can almost imagine, the dots connecting with the data. >> Yeah. So we get a lot of analytics and data on our backend. The way Coinbot works is we're individually hooked into each exchange. And so a lot of developers find that interesting. They want access to our API. And a lot of traders find that interesting, as far as the data. So, like you said, we can pick up on trends. We can make some positions ourselves sometimes. And, a lot of people are interested in that. >> So it's a free service for users? >> Yes. >> So you go to Coinbot.co, Coinbot.co, it's free, but the analytics is really the compelling thing that's an opportunity. Is there an API to the data? >> Yes. >> Traders? Developers? Can you play with the data? How do people party with the data? >> We're working on our API, and access to our data. Right now if you sign up for our newsletter on our website, we'll email you when it's available, and you can sign up and get early access. >> Okay so we were talking before we came on that you know, a side project for friends. That's kind of how Uber started, by the way. A couple town cars, and next thing you know it's Uber, so. In a way then it went mainstream. Talk about what happened, and where is it now. >> It's funny. I've been trading in crypto for years. And before that, I was in the stock market. So a few friends of mine, we were all in the stock market trading, and we said, let's meet up and talk about some trading strategies. And again, this is in the standard stock market. So we meet at a coffee shop. We sit down. We talk about stocks for about three minutes, and then crypto, Bitcoin comes up. And the next three hours are dominated by crypto. So we started talking about cryptocurrencies, this and that, and so I created a Slack group with us. It's about eight or nine of us at the time. I created a Slack group, and in the Slack group, I noticed people were asking, "What's the price of this?" Or, "Who's longing Ethereum? Who's shorting Bitcoin"? And I would go to Google to find the prices, or go to the exchanges and find the prices, copy and paste it into the chatroom. And one day I just thought to myself, this would be so much easier if there was a bot or something in the chatroom that can do this on it's own. So that's how Coinbot was born. It's basically a group of crypto hedge fund managers, crypto minors. It's a tight knit group of crypto entrepreneurs, and Coinbot lived there for about a year. One of the people in the group, he's also in a lot of other crypto groups. And he asked me, he was like, "Well, I'd like to use Coinbot "in these other groups I'm in. "Have you guys thought about releasing it?" So we released it. We got 2,000 users right off the bat. It kind of exploded like wildfire. We've had exponential growth. I think we're at 25,000 users now, almost to 30,000 just this week, and I think we get 12,000 queries per day. Minimum. >> How do people work with you guys? So let's just say, I want to put it on SiliconANGLE.com, or theCUBE.net, our sites, how do I share it? If I'm a developer, have you guys thought that through? What's the current situation with the product? I know you just get it for free, so how do I integrate it into my workflow via API, or whatnot? >> We can chat after this if you'd like. But right now, if you get in contact us, from our website you can email us directly, those emails go to me actually, and you can ask for API access. We'll ask a couple questions, "What's your project? "What are you looking to do? "What kind of endpoints or data are you looking for?" And if it's the right fit, then we'll approve you. So far we have a handful of developers who have built some products based on our API. One example is CoinView app, and another example is Edublock wants to incorporate Coinbot's API into their curriculum. >> And the Slack group, the original nine guys or so, or gals, was that all here in Puerto Rico? Was it around the world? >> Around the world. >> And where do you live? You live here locally? >> I live in Los Angeles. >> Los Angeles, okay. So you're in LA. So any involvement with Puerto Rico here? Or is you just here for the conference, or? >> So Puerto Rico. I love Puerto Rico. (John laughs) So this is my first time here. The more I'm here, the more I'm learning about it, and the more I'm realizing there's huge opportunities here. I'd be looking to probably start something out here soon. And uh, yeah. >> Are you going to move here? >> I'm considering it. (John laughs) Honestly, now that I've said that publicly, (John laughs) I guess I'll have to stick to my word. But, I'm considering it. Really. >> Awesome. And let's talk about how we can help spread the love, for people who want to promote it, it's CoinBot.co? >> Yes. >> Any other things you want to say about the project? >> We're on Facebook, that's our newest launch. That was about a month ago, and-- >> John: Facebook messenger? >> Facebook messenger. So you can search "Ask Coinbot", or just search "Coinbot", we're the first one to come up. We're on there. >> Other platforms? You had also mentioned Telegram? >> Telegram. We're going to be on Discord next. And we've gotten a lot of requests for Amazon Echo and Google Home. >> Yeah, yeah. Echo's a key. We got some contacts at Amazon, we can help you out there. >> Okay, awesome. (laughs) >> Anything that you see in the marketplace, that you're excited about, things that you're concerned about, as someone who's been trading for a while? We've been covering Bitcoin since 2010, so we've seen some early day stuff. We love the maturation going on, the ecosystem. Your thoughts on the good, what you're concerned about, and what you hope gets better fast? >> Yes. I hope we get some more clarity on regulations, especially when it comes to the ICOs, the initial coin offerings. It's a huge gray area, and everybody of course, anybody like myself, and like yourself, we want to follow the rules, we want to do things properly. But it's hard when there are no rules, necessarily. Or the rules are very early. So I think 2018 is going to be the year of clarify on regulation, and I think that's where Puerto Rico comes in and plays a major role, as being a more innovative space to do those types of things. I think also, being in crypto for a long time as a trader, I think the old days are over, if that makes sense? >> (laughs) Yeah. Getting rich off the massive rise in three days? That's over? (laughs). Those glory days? >> Yeah that's a thing of the past now. But this is a good thing, because I think it'll bring more volume, more stability, and more people will start getting involved in it. >> What do you say to the people out there that are getting into the trading, I hear a lot of parents of their kids that are my age, that have kids who are in high school or college, they're letting them play with some money, and they're learning how fast they can lose money. So as an experienced trader, certainly in crypto, which is kind of Wild West, it's a big wave coming, your advice to folks that want to dabble, put their toe in the water, whether it's learning, and/or trying to make a career out of it. What's your advice? >> This is good. This is a great question actually. So when I give talks at different conferences about Coinbot, I'd say half the people who come up to me after are developers, but the other half are people who are completely new to crypto. And they say, "I love your product "because it's simple, it's not complicated, "it's an easy way for me to get started." So that's part of the reason why we're partnering with Edublock here in Puerto Rico. The blockchain education group. Because we know that our product is good for beginners. And what I've learned is when I first got into crypto, I was in high school. I bought a Bitcoin for $150. But because it was $150, it was a little amount of money, but because it was in there, I found myself constantly checking the prices. And as I was checking prices, I started getting sucked into it more. And I started educating myself, and learning more from there. So I think, if your kids are really into this, give them $100 or however much you can spare, or put $100 in yourself, too, with your kids. And you'll see you'll start getting sucked in. You can message Coinbot. You can check the prices on other apps, and you'll start getting sucked into it. It's almost uncontrollable. >> It's addictive. It's fun. Again I've always said, we even reported on our show, on our sites, this is the biggest wave in the computer revolution ever. If you would combine the other big waves that are well-documented: The PC revolution. Mini computer revolution. Internet revolution. This thing is massive. This wave is here. >> And it's moving really, really fast compared to those. >> Yeah, yeah. And the ecosystem's forming really fast. You've got funding coming in. What's your take on the ecosystem? Obviously it's super fast. What's your views? Early still, but still growing fast. What's the sentiment? >> That's a big question. (John laughs) Let's see. I think it's growing extremely fast, and I think that's a good thing, because I think it's going to be a lot of ups and downs, so the quicker we can go through the ups, the quicker we can go through the downs. If that makes sense? I know that abstract. Basically what I mean is... I think that there's going to be some booms, and there's going to be a lot of busts. Especially this year when it comes to the altcoins. I think we'll start seeing some coins maybe die out. And I think that's a good thing, because it's a natural process of selection, I guess you can say. >> Yeah. Evolution/Darwinism for the crypto world. The ICO boom obviously's been a great run for people looking to raise money, but we've been reporting, obviously, and we also have tokenized our business as well. Not yet ICO'd or maybe not even do it, but the point is utility token. If you don't have a utility, and you're raising money, you now have a security token. It's a nice movement on the ICO front, that should clarify the good, bad and the ugly. The scams from the legit deals. So it'll give people more time to get their utility up and running. What do you see the role of the utility token as security token emerges, as the preferred way to finance new ventures? >> Okay so. I like the direction of security tokens, if only we can figure out a way for many people to participate, as opposed to just accredited investors. So I know there's a lot of types of securities. There's your standard CF, crowdfunding raise. And your reggae, your reggae plus, there's a handful of different directions you can go with security tokens. And we looked into this with Coinbot as well. We've been talking about doing an ICO, and we were torn between utility or security. I think 2018 may be the year of security tokens. Maybe more towards July, towards the end of the year, but I think it's a good direction to go in. It legitimizes our industry, it legitimizes the technology we're building. And as long as we can get all of the participants, as many people involved as possible, and we're not excluding people, who would otherwise not be an accredited investor, or have the opportunities that accredited investors have. I think that's a good thing. >> That's awesome. Question again, on the institutional side: I had a chance to interview the folks, ex-Goldman Sachs guys in charge of BlockTower, and you got Polychain, two different make-up of hedge funds. You got hedge funds in crypto! I mean, come on. This is happening. A good thing. Money's coming into the market. How does that all fit into your mind? How does it all tie together? >> I think the institutions are really banking on the technology of blockchain itself. I'm not sure where they are as far as trading the actual currencies, but I know they like the technology, and to me that's all that's needed. In my mind that's certainty that this industry is going to be the absolute foundation of the future of technology. >> Well you're a great, walking example of what we see in the ecosystem that is unprecedented. That is, someone who's developed, who also makes money with coins. So you're a developer. And you're also seeing the emergence of people like, building products, making money on trades, and then starting hedge funds. A lot of people who are starting financing organizations are entrepreneurs and crypto traders and investors. It's an interesting dynamic because it's not the old model of venture capital where they're just business guys investing in ponies, the techies. It's kind of a new cultural shift. >> It is. >> This is significant. Lot of different dynamics are at play here. They kind of know what's going on, so, interesting to see what the outcome will be. >> Yeah a lot of entrepreneurs in this space come from the front lines. So they got their start trading a couple coins, built some personal wealth from there, and expanded on that and learned more, and now I see people, especially in Puerto Rico, the entrepreneurs I've met since I've been here, the native Puerto Ricans here, have done amazing things coming from the very, very... Coming from zero and building themselves up, and then building a company, and helping others, and helping each other on the island. It's extremely inspiring. So that's why I'm excited to maybe set something up here and possibly move here. >> And it's an opportunity for a new kind of democracy, total decentralized, no central trust issues, complete transparency, but also security, with the immutable blockchain. Great opportunity. >> Yeah. >> James thanks for spending the time and chatting with us here in Puerto Rico. Congratulations on Coinbot. Check it out. I mean to me it's like the Siri, it's the Alexa of pricing. A lot of opportunities, and we'll keep in touch. I'm John Furrier, here in Puerto Rico, on the ground for cryptocurrency blockchain decentralized applications, all the future of work, and how society works, we are here with Blockchain Unbound. Thanks for watching.

Published Date : Mar 15 2018

SUMMARY :

Brought to you by Blockchain Industries. This is the industry and it kind of went crazy, it'll do the calculation for you So James, the #1 question the dots connecting with the data. as far as the data. So you go to Coinbot.co, and you can sign up and get early access. started, by the way. and in the Slack group, I know you just get it for free, And if it's the right fit, for the conference, or? and the more I'm realizing I guess I'll have to stick to my word. spread the love, for people We're on Facebook, So you can search "Ask Coinbot", to be on Discord next. we can help you out there. Okay, awesome. and what you hope gets better fast? Or the rules are very early. the massive rise in three days? and more people will start that are getting into the trading, So that's part of the reason why in the computer revolution ever. And it's moving really, And the so the quicker we can go through the ups, It's a nice movement on the ICO front, I like the Question again, on the institutional side: the future of technology. it's not the old model They kind of know what's going on, and helping each other on the island. And it's an opportunity Siri, it's the Alexa of pricing.

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Amy Jo Kim, Shufflebrain | Samsung Developer Conference 2017


 

>> Narrator: From San Francisco, it's theCUBE covering Samsung Developer Conference 2017. Brought to you by Samsung. >> Welcome back everyone. Live here in San Francisco at Moscone West is the exclusive coverage from theCUBE SiliconANGLE Media of the SDC 2017. I'm John Furrier the co-founder of SiliconANGLE Media and the co-host of theCUBE. My next guest is Amy Jo Kim who is the CEO of Shufflebrain. It's the parent company of gamethinking.io, a variety of other projects, and expert in the convergence of design, gaming, computer science, and et cetera. Welcome to theCUBE. >> It's a pleasure to be here. >> Thanks for coming on. Obviously we've been seeing the trend, the convergence trend for a while certainly in the tech industry. Computer science and social science coming together, that was our motto when we started our company eight years ago. But really to me the flashpoint was Steve Jobs had the technology-liberal arts crossroads. That really kind of spawned the beginning of a creative generation start thinking about the devices, how it all intersects, and not the pure play handheld. So gamers here at Samsung Development Conference and developers bring game mechanics in. That's communities, gamification, games themselves, user interface. What's your reaction to all this? You've designed a great bunch of interfaces. >> I'm, I think it's fantastic. I think what we're seeing is really a flashpoint that has several trends converging. One of the trends we have is developers, the folks here, you know are right here at this wonderful conference, they've grown up with games. They're familiar with the lexicon of games, with how games work. And so it's very natural for them when they start to build their own apps and say what will make this engaging to turn to games and look for inspiration in games? So that's been going on for a while and it's accelerating. We're also seeing that mobile technology, mobile phones, have become so ubiquitous that most of the traffic coming in on many people's experiences 70%, I recently ran a promotion for Shufflebrain, 70% of our traffic was mobile total traffic. So the ubiquity of mobile phones means that everybody's got a potential gaming machine or a machine where they can have a light, fun, engaging experience right in their pocket. So as you noted, we've moved away from single purpose game consoles, handheld or otherwise they still exist, but more and more what we see is the best games and the best game like experiences that might not be games but they the feel and the pull of games. Those are showing up on mobile phones like Samsung. >> And the screens are awesome. I'll say my Note 8 here is awesome and bigger and better and the graphics. But it's a generational shift too. Like my son was, we're designing a new app and we're kind of sitting at the drawing board and he's like, "Dad, you're a search generation. "No one searches anymore. "You actually type on the keyboard, that's like so old." So he brings up a point which is illuminated here. Which is you see voice touch, voice activation. Harman's got now the kind of interface with this audio. You're seeing cars all over the air with software. This is really the computer science, computer engineering culture interfacing with art. Where new user experiences are coming that quite frankly don't look the same. >> Exactly that's such a good point. So what's happening is that a lot of the user experiences, the back end neural networks, the AI, the sophisticated bots that we've been seeing in gaming for the last five or six years are trickling into the mainstream. And that's what you always see. Gaming is the canary in a coal mine. What we see now happening in games and what we saw a few years ago is becoming more mainstream. So if we look now at what's happening in gaming, that gives us a clue to 18 to 24 months out for app developers. >> Yeah we brought this up on day one. You nailed it. It's an early indicator. >> That's right. >> What are you seeing in that area? Because you're in the vanguard of the user interface so you have a computer science background. You understand how communities work. Which by the way, you look at anything from blockchain ICOs to game communities, community is the most important aspect right now in the world. The community role of the people are so important. You don't have a network effect. You don't have input output into the quote neural aspect of the interface because now people are involved. Not just software and data bits. I need a notification from my friend if they're right around the corner from me. So it's the role of people. >> Exactly, so I'm a multiplayer game designer. The teams I work with, because it's always a team effort, are multiplayer games. Rock Band, Covet Fashion is a more recent one. And so we've known for a long time in the gaming industry that if you want to drive deep lasting engagement, you need to create a multiplayer experience and some sort of community around that. What you'll hear gamers say is "You know, I'm kind of tired of that game "but my friends need me. "It's where my friends are, my team needs me." So that's part of what drives long term engagement. >> John: The socialization piece. >> Exactly. What we're seeing now and the opportunity I think for developers even outside of gaming is we're seeing the intersection of gaming, a style of gaming that's sort of I would call them gaming systems versus game mechanics. We're seeing gaming systems find their way into social media. Musical.ly is a great example. And Discord is another example. Discord is a platform started by gamers but now it's merging into just other people. That's for communication. Sort of like a next generation Slack but mobile and for gamers. Covet Fashion, a game I worked on with a brilliant team who actually came up with the idea at CrowdStar, really merged a cooperative game mechanic like you might see in say Portal 2 or Left for Dead with social media and very lightweight voting systems of the users themselves playing a crucial role in what's good or not. Just like in Facebook or in Instagram, your feed is going to show you what gets liked a lot, what gets popular. And games are starting to incorporate this too so that the players themselves become almost like the game pieces and become a big part of what's entertaining. We see networks like Twitch with a huge rush of popularity. That is people delivering entertainment to each other. It's not scripted. So this user generated content, this systems which let people be entertaining to each other, is the huge push that's going on in gaming. And we have, part of what makes a game so exciting, is when the game makes interacting with other people lower friction or more magical but it's still the people that makes it exciting. >> Amy Jo this is amazing. I think that you're right on it. Because remember when I was a gamer, single player game on the computer, you got bored. I mastered it. Then comes multiplayer. But you're bringing up a new dynamic which is the dynamic nature of the people themselves. And I think Twitch had an interesting experiment where the comments, which we know on Twitch are pretty bad, drove the game experience. So now you have the people being part of the input to the game itself. I mean isn't Life a game in a way? >> Sure, you could look at Life the game. I think that that's a semantic issue. There are people that really enjoy looking at life as a game And if you define a game as a structured activity with roles and goals, sure you could look at it that way. What I think is most exciting is not so much what is and isn't a game but the bleeding over of gaming systems into places like digital health and education and enterprise and fashion, and those are, and genealogy. Right now I have a client who's merging a game like experience with a genealogy crowd source experience. So I think what I'd like to leave you with and to understand is the first wave of this we called gamification where people got very excited about the visible markers of progress that are in games like points and badges and leaderboards. And that's a great opening door, but that's not where the magic is. Where the magic is is in the underlying systems that drive you toward mastery of something you care about. And that's the explosion we're seeing now. So you say what am I seeing? I'm seeing clients come to me, a game designer, in all kinds, banking, call centers, SaaS products, change transformation in companies as well as all kinds of consumer products, saying we tried gamification. It just worked in the short term. We want what makes games interesting in the long term. First of all you said the most important thing which is other people. But it's not just other people. It's other people in a playful and mastery based environment that helps you get better at something you care about getting better at. >> So this great so take me through what game system. What I hear you saying is, okay, people think of gamification as a one trick pony, a shortcut to something. You're taking a much more wholistic approach saying the game system. What does that mean? What is a game system? Because you're, what I hear you saying, is that this is like a fabric. It's not like, or an operating system maybe. How should people think of a game... >> It's a methodology or a system. A good way to think about this, are you familiar with design thinking? >> Mm-hmm. >> Are you familiar with an agile approach or Agile Lean UX? Those are systems. Those are methodologies. Those are approaches to creating great products. And they help you. Game thinking is similar. It's got elements of design thinking, elements of Agile, but it adds game design. The difference between strong game design and gamification is game design is about bringing systems to life from the inside out. And so game thinking is as much about how you bring your product to life as it is about anything that you put into the product once it's brought to life. Which is where gamification usually comes in. So it's really about building a learning architecture into the core of your game using feedback loops and using simple systems. And one more thing. Every complex system starts as a simple system that works. So it's really about building core systems and then bringing them to life with the right approach and the right people. >> It's like having a kernel or a small building block. If you overthink it you could get in trouble. >> Right. But you also have to have the right building block so you build a strong foundation. >> Yeah I remember the old days when game engines came out. There was no market for game engines when the first games came out. Then someone said hey why don't we just take the game engine and become a game engine. That was an interesting dynamic that spawned a lot of innovation. Is there an analogy to that happening now where there's new innovations that people can build on top of? Is it open source? Is there an equivalent? I'm trying to figure out where that next level up is going to be because right now we've gone like this and then we see a new level with AR and these new kinds of games and you're bringing this kind of integrated system approach is coming. >> Right so I think there's two thing that have to happen for those to take off. One of which is technology based. You have to have engines. So Unity's rise has been tremendous for the gaming industry. Many many simple game-like experiences are being built in Unity, not from scratch. And other tools like that. And then ARKit from Apple is causing an explosion of really interesting work happening, making it easier to create and experiment with an experience like Pokemon Go. So those are the bottom-up tools based changes that are really accelerating innovation in our industry. Now at the time, none of that will work if you don't have the customer demand and the customer hunger. So the other thing that's happening is that customers are being trained by Pokemon Go and things like that that oh, this is how AR could work. We've seen that VR has kind of stalled out but again, that's a special purpose hardware that's not something easy that you can get on your mobile phone in between all the other things you do. So I think it can't be overstated how powerful it is to have these platforms combined with a huge consumer base on mobile, with phones in their pocket, ready to have a compelling game-like experience that doesn't necessarily have to be a game. The world is waiting for those. >> Yeah and your point about VR, you don't want a build it they will come mentality. You got to focus on the magic formula which is-- >> Customer demand. >> Call it sticky. But some could say look it's got to be a utility and that mastery component is critical whether it's learning, friendship, or some human dopamine effect right. >> Well that's exactly what we do at gamethinking.io. We help teams and companies create a product that customers love and come back to from the ground up using gaming techniques. So anyone who's interested, that's what we do. And the reason we help people do that is it's hard, and it's incredibly high leverage. >> Yeah and you got to have the expertise to do it. And it really is. It sounds like gamethinking.io, you're going to bring architecture. It's not just going to be jump on the grenade that someone throws a project at you. Sure, if it's a big project maybe. But you're kind of train the trainer it sounds like, you're teaching people to fish if you will. >> It's product development. Gamification is often a marketing campaign. We're talking about product development. If you want to build lasting engagement and you're a product leader, then you can use these techniques to build it from the ground up but it's not a silver bullet. >> Give a plug for what you do at Shufflebrain about your company and share some advice for folks watching that might be interested. Like I want to transform my Web 2.0, my 1.0 web responsive app, or my offshore built mobile app that I hired someone to just iOS it and Android it. I want to actually build from the ground up a new architecture that's going to be, have a lot of headroom, I really want to build it from the ground up with good design thinking, game system, game thinking, with the game systems, all the magic potentially in there. What do they do? I don't know do you call the, you know there's no Yellow Pages anymore. Do you Google search it? >> Thank you that was a great setup because that's, I mean I wish that I had had this years ago when I doing a venture funded startup. I needed help. So that's why I do what I do. So what we do is take 20 years of what works and what doesn't in game and product design and turn it into a step by step toolkit with templates, instruction, training, and coaching. And let me give you a specific tip. So there's, it's a whole system we use, but one of the things that you do and if anybody wants to try this it will amaze you if you're able to do it right, one of the things that the greatest game designers, the Will Wrights and folks at CrowdStar and Harmonics, what they do is when they're bringing a new game idea to life, first of all they find out aggressively as much about what's wrong with their ideas, what's right with it, through iterative, low fidelity testing early. Secondly they test it on their superfans that shortcut for high need, high value, early adopters. Not your target market but people that can get you to your target market. Knowing how to find and identify and then leverage your superfans for very early product testing and iteration, that's how you bring your core systems to life. Not with your ultimate target market. Most people don't know this. Knowing this, and then finding those people and leveraging them will turn what's often a failure into success. >> John: That's gold. >> It's complete gold. Let me just tell you why. Because if you're able to ask very product-focused questions, again with my guidance, of these people, you can build your product around what you know they want rather than guessing. >> And you can also help the person, might have blind spot, your customer, understand what superfans are saying. Sometimes it's like they're just giving you the answer right there early on. >> That's such a good point. And when you're inside of it- >> And I have bias. I'm an entrepreneur. Oh no I want to hear what I want to hear. I'm going to change the world. (laughs) Not really. >> That's why when I was an entrepreneur I knew all this stuff but I needed a coach when I was doing this. Because you can't see outside of your bubble and that's part of the value of doing this. >> Amy, the URL is? >> Gamethinking.io. >> Gamthinking.io. Amy Jo is a coach, she is an entrepreneur, venture backed, probably has some scar tissue from that but now she's kicking ass and taking names on gamethinking.io. Great mind. Thank you for sharing an amazing tutorial. You know that's free consulting here on theCUBE right here from and expert. >> It's what I love to do. Thank you for having me. >> Amy Jo here on theCUBE. Live in San Francisco at the Samsung Developer Conference, I'm John Furrier back with more here in theCUBE after this short break. (techno music)

Published Date : Oct 19 2017

SUMMARY :

Brought to you by Samsung. Live here in San Francisco at Moscone West is the That really kind of spawned the beginning One of the trends we have is developers, the folks here, Harman's got now the kind of interface with this audio. And that's what you always see. It's an early indicator. Which by the way, you look at anything that if you want to drive deep lasting engagement, so that the players themselves become almost like single player game on the computer, you got bored. So I think what I'd like to leave you with and saying the game system. are you familiar with design thinking? And so game thinking is as much about how you bring your If you overthink it you could get in trouble. But you also have to have the right building block Yeah I remember the old days when game engines came out. in between all the other things you do. you don't want a build it they will come mentality. But some could say look it's got to be a utility And the reason we help people do that is it's hard, Yeah and you got to have the expertise to do it. from the ground up but it's not a silver bullet. Give a plug for what you do at Shufflebrain but one of the things that you do and if anybody wants to of these people, you can build your product around And you can also help the person, And when you're inside of it- I'm going to change the world. that's part of the value of doing this. Thank you for sharing an amazing tutorial. Thank you for having me. Live in San Francisco at the Samsung Developer Conference,

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