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Michael Fagan, Village Roadshow | Palo Alto Networks Ignite22


 

>>The Cube presents Ignite 22, brought to you by Palo Alto Networks. >>Welcome back to Vegas, guys and girls, it's great to have you with us. The Cube Live. Si finishing our second day of coverage of Palo Alto Ignite. 22 from MGM Grand in Las Vegas. Lisa Martin here with Dave Valante. Dave Cybersecurity is one of my favorite topics to talk about because it is so interesting. It is so dynamic. My other favorite thing is to hear the voice of our vendors' customers. And we could to >>Do that. I always love to have the customer on you get you get right to the heart of the matter. Yeah. Really understand. You know, what I like to do is sort of when I listen to the keynotes, try to see how well it aligns with what the customers are actually doing. Yeah. So let's >>Do it. We're gonna unpack that now. Michael Fagan joins us, the Chief Transformation Officer at Village Roadshow. Welcome Michael. It's great to have you >>And thank you. It's a pleasure to be here. >>So this is a really interesting entertainment company. I find the name interesting, but talk to us a little bit about Village Roadshow so the audience gets an understanding of all of the things that you guys do cuz theme parks is part of >>This. Yeah, so Village Road show's Australia's largest cinema exhibitor in conjunction with our partners at event. We also own and operate Australia's largest theme parks. We have Warner Brothers movie World, wet and Wild. SeaWorld Top Golf in Australia is, is operated by us plus more. We also do studio, we also own movie studios, so Aquaman, parts of the Caribbean. We're, we're filming our movie studios Elvis last year. And we also distribute and produce movies and TV shows. Quite diverse group. >>Yeah, you guys have won a lot of awards. I mean, I don't know, academy Awards, golden Globe, all that stuff, you know, and so it's good. Congratulations. Yeah. >>Thank you. >>Cool stuff. I wanna also, before we dig into the use case here, talk to us about the role of a chief transformation officer. How long have you been in that role? What does it encompass and what do you get to drive from a transformation perspective? Yeah, >>So the, the, the nature and pace of disruption is accelerating and on, on one side. And then on the other side, the running business as usual is becoming increasingly complex and, and more difficult to do. So running both simultaneously and at pace can put organizations at risk, both financially and and other ways. So in my role as Chief Transformation officer, I support the rest of the executive team by giving them additional capacity and also bring capability to the team that wasn't there before. So I do a lot of strategic and thought leadership. There's some executive coaching in there, a lot of financial modeling and analysis. And I believe that when a transformation role in particularly a chief transformation role is done correctly, it's a very hands-on role. So there's certain things where I, I dive right down and I'm actually hands in, hands-on leading teams or leading pieces of work. So I might be leading particular projects. I tried to drive profit revenue and profitability across the divisions and does any multi or cross-divisional opportunities or initiative, then I will, I will lead those. >>The transformation, you know, a while ago was cloud, right? Okay, hey, cloud and transformation officers, whether or not they had that title, we'll tell you, look, you gotta change the operating model. You can't just, you know, lift and shift in the cloud. That's, you know, that's pennies. We want, you know, big bucks. That's the operating. Now it's, I'm my question is, is did the pandemic just accelerate your transformation or, or was it, you know, deeper than that? >>Yeah, so what in my role have both digital and business transformation, some of it has been organizational. I think the pandemic has had a, a significant and long lasting effect on society, not just on, on business. So I think if you think about how work work used to be a, a place you went to and how it was done beforehand, before the, before COVID versus now where, you know, previously, you know, within the enterprise you had all of the users, you had all of the applications, you had all of the data, you had all of the people. And then since March, 2020, just overnight, that kind of inverted and, you know, you had people working from home and a person working from home as a branch office of one. So, so we ended up with another thousand branches literally overnight. A lot of the applications that we use are now SASS or cloud-based, whether that's timekeeping with Kronos or communica employee communication or work Jam. So they're not sitting within our data center, they're not sitting within, within our enterprise. It's all external. >>So from a security perspective, you obviously had to respond to that and we heard a lot about endpoint and cloud security and refactoring the network and identity. These guys aren't really an identity. They partner for that, but still a lot of change in focus that the CISO had to deal with. How, how did you guys respond to that? And, and you had a rush to do it. Yeah. And so as you sit back now, where do you go from here? >>Well we had, we had two major triggers for our, our network and security transformation. The first being COVID itself, and then the second beam, we had a, a major MPLS telco renewal that came up. So that gave you an opportunity to look at what we were doing and essentially our network was designed for a near, that no longer exists for when, for when p like I said, when people, when people were from home, all the applications were inside. So, and we had aging infrastructure, our firewalls were end of life. So initially we started off with an SD WAN at the SD WAN layer and an SD WAN implementation. But when we investigated and saw the security capabilities that are available now, we that to a full sassy WAN implementation. >>Why Palo Alto Networks? Because you, you had, you said you had an aging infrastructure designed for an era that doesn't exist anymore, but you also had a number of tools. We've been talking about a consolidation a lot the last couple days. Yeah. How did, what did you consolidate and why with Palo Alto? >>So we had a great partner in Australia, incidentally also called Cube. Cube Networks. Yeah. That we worked with great >>Names. Yeah, right. >>So we, so we, we worked for Cube. We ran a, a form of tender process. And Palo Alto with, you know, Prisma access and Global Global Protect was the only, the only solution that gave us everything that we needed in terms of network modernization, the agility that we required. So for example, in our theme part, we want to send out a hotdog cart or an ice cream cart, and that becomes, all of a sudden you got a new branch that I want to spin up this branch in 10 minutes and then I wanna spin it back down again. So from agility perspective, from a flexibility perspective, the security that, that we wanted, you know, from a zero trust perspective, and they were the only, certainly from a zero trust perspective, they're probably the only vendor that, that exists that, that actually provided the, the, all those capabilities. >>And did you consolidate tools or you were in the process of consolidating tools now? >>Yeah, so we actually, we actually consolidated down to, to, to a, to a single vendor. And in my previous role I had, I had implemented SD WAN before and you know, interoperability is a, is a major issue in the IT industry. I think there's, it's probably the only industry in the, the only industry I can think of certainly that where we, we ship products that aren't ready. They're not of all the features, they, they don't have all the features that they should have. They're their plans. They were releasing patches, releasing additional features every, every couple of months. So, you know, if you, if if Ford sold the card, I said, Hey, you're gonna give you backseats in a couple of months, they'd be uproar. But, but we do that all the time in, in it. So I had, when I previously implemented an Sdwan transformation, I had products from two tier one vendors that just didn't talk to one another. And so when I went and spoke to those vendors, they just went, well, it's not me. It's clearly, clearly those guys. So, so there's a lot to be said for having a, you know, a champion team rather than a team of champions. And Palo Alto have got that full stack fully integrated that was, you know, exactly meant what we were looking for. >>They've been talking a lot the last couple days about integration and it, and I've talked with some of their executives and some analysts as well, including Dave about that seems to be a differentiator for them because they really focus on that. Their m and a strategy is very, it seems to be very clear and there's purpose on that backend integration instead of leaving it to the customer, like Village Road show to do it. They also talked a lot about the consolidation. I'm just curious, Michael, in terms of like what you've heard at the show in the last couple of days. >>Yeah, I mean I've been hearing to same mess, but actually we've, we've lived in a >>You're living it. That's what I wanted to >>Know. So, so, you know, we had a choice of, you know, do you try and purchase so-called best of breed products and then put a lot of effort into integrating them and trying to get them to work, which is not really what we want to spend time doing. I don't, I don't wanna be famous for, you know, integration and, you know, great infrastructure. I want to be, I want Village to be famous for delivering great experiences to our customers. Memories that last a lifetime. And you know, when kids grow up in Australia, they, everybody remembers going to the theme parks. That's what, that's what I want our team to be doing and to be delivering those great experiences, not to be trying to plug together bits of software and it may or may not work and have vendors pointing at one another and then we are left carrying the cannon and holding the >>Baby. So what was the before and after, can you give us a sense as to how life changed, you know, pre that consolidation versus post? >>Yeah, so our, our, our infrastructure, say our infrastructure was designed for, you know, the, you know, old ways of working where we had you knowm routers that were, you know, not designed for cloud, for modern traffic, including cloud Destin traffic, an old MPLS network. We used to back haul all the traffic from, from our branches back to central location run where we've got, you know, firewall walls, we've got a dmz, we could run advanced inspection services on that. So if you had a branch that wanted to access a website that was housed next door, even if it was across the country, then it would, we would pull that all the way back to Melbourne. We would apply advanced inspection services to it, send it up to the cloud out back across the country. Traffic would come back, come down to us, back out to our branch. >>So you talk about crossing the country four times, even at the website is, is situated next door now with, with our sasi sdwan transformation just pops out to the cloud now straight away. And the, the difference in performance for our, for our team and for our customers, it, it's phenomenal. So you'll talk about saving minutes, you know, on a log on and, and seconds then and on, on an average transaction and second zone sound like a lot. But when you, it's every click up, they're saving a second and add up. You're talking about thousands of man hours every month that we've saved. >>If near Zuke were sitting right here and said, what could we do better? You know, what do you need from us that we're not delivering today that you want to, you want us to deliver that would change your life. Yeah, >>There's two things. One, one of which I think they're all, they're already doing, but I actually haven't experienced myself. It's around the autonomous digital experience management. So I've now got a thousand users who are sitting at home and they've got, when they've got a problem, I don't know, is it, is it my problem or is it their problem? So I know that p were working on a, an A solution that digital experience solution, which can actually tell, well actually know you're sitting in your kitchen and your routes in your front room, maybe you should move closer to the route. So there, there they, that's one thing. And the second thing is using AI to tell me things that I wouldn't be able to figure out with a human training. A lot of time sifting through data. So things like where I've potentially overcompensated and, you know, overdelivered on the network and security side or of potentially underdelivered on a security side. So having AI to, you know, assess all of those millions and probably billions of, you know, transactions and packets that are moving around our network and say, Hey, you could optimize it more if you, if you dial this down or dial this up. >>So you said earlier we, this industry has a habit of shipping products before, you know they're ready. So based on your experience, seems like, first of all, it sounds like you got a at least decent technical background as well. When do you expect to have that capability? Realistically? When can we expect that as an industry? >>I think I, I think, like I said, the the rate and nature of change is, is, I think it's accelerating. The halflife of degree is short. I think when I left university, what I, what I learned in first year was, was obsolete within five years, I'd say now it's probably obsolete of you. What'd you learn in first year? It's probably obsolete by the time you finish your degree. >>Six months. Yeah, >>It's true. So I think the, the, the rate of change and the, the partnership that I see Palo building with the likes of AWS and Google and that and how they're coming together to, to solve, to jointly solve these problems is I think we will see this within 12 months. >>Who, who are your clouds? You got multiple clouds >>Or We got multiple clouds. Mostly aws, but there are certain things that we run that run in run in Azure as well. We, we don't really have much in GCP or, or, or some of the other >>Azure for collaboration and teams, stuff like that. >>Ah, we, we run, we run SAP that's we hosted in, in Azure and our cinema ticketing system is, is was run in Azure. It's, it was only available in, in in Azure the time we're mo we are mostly an AWS >>Shop. And what do you do with aws? I mean, pretty much everything else is >>Much every, everything else, anything that's customer facing our websites, they give us great stability. Great, great availability, great performance, you know, we've had and, and, and, and a very variable as well. So, we'll, you know, our, our pattern of selling movie tickets is typically, you know, fairly flat except when, you know, there's a launch of a, of a new movie. So all of a sudden we might say you might sell, you know, at 9:00 AM when, you know, spider-Man went on sale last year, I think we sold 100 times the amount of tickets in the forest, 10 minutes. So our website didn't just scale look beautifully, just took in all of that extra traffic scale up. We're at only any intervention and then scale back down >>Taylor Swift needs that she does need that. So yeah. And so is your vision to have Palo Alto networks security infrastructure have be a common sort of layer across those clouds and maybe even some on-prem? Is it, are you, are you working toward that? Yeah, >>We, yeah, we, yeah, we, we'd love to have, you know, our end, our end customers don't really care about the infrastructure that we run. They won't be >>Able to unless it breaks. >>Unless it breaks. Yeah. They wanna be able to go to see a movie. Do you wanna be able to get on a rollercoaster? They wanna be able to go, you know, play around around a top golf. So having that convergence and that seamless integration of working across cloud network security now for most of our team, they, they don't know and they don't need to know. In fact, I, I frankly don't want them to know and be, be thinking about networks and clouds. I kind of want them thinking about how do we sell more cinema tickets? How do we give a great experience to our guests? How do we give long lasting lifetime memories to, to the people who come visit our parks? >>That's what they want. They want that experience. Right. I'd love to get your final thoughts on, we, we had you give a great overview of the ch the role that you play as Chief transformation officer. You own digital transformation, you want business transformation. What advice would you give to either other treat chief transformation officers, CISOs, CSOs, CEOs about partnering, what's the right partner to really improve your security posture? >>I think there's, there's two things. One is if you haven't looked at this in the last two years and made some changes, you're outta date. Yeah. Because the world has changed. We've seen, I mean, I've heard somebody say it was two decades worth of, I actually think it's probably five 50 years worth of change in, in Australia in terms of working habits. So one, you need to do something. Yeah. Need to, you need to have a look at this. The second thing I think is to try and partner with someone that has similar values to your organization. So Village is a, it's a wonderful, innovative company. Very agile. So the, like the, the concept of gold class cinema, so, you know, big proceeds, recliners, waiter service, elevated foods concept that, that was invented by village in 1997. Thank you. And we had thanks finally came to the states so decade later, I mean we would've had the CEO of every major cinema chain in the world come to come to Melbourne and have a look at what Village is doing and go, yeah, we're gonna export that back around around the world. It's probably one of, one of Australia's unknown exports. Yeah. So it's, yeah, so, so partnering. So we've got a great innovation history and we'd like to think of ourselves as pretty agile. So working with partners who are, have a similar thought process and, and managed to an outcome and not to a contract Yeah. Is, is important for us. >>It's all about outcomes. And you've had some great outcomes, Michael, thank you for joining us on the program, walking us through Village Roadshow, the challenges that you had, how you tackled them, and, and next time I think I'm in a movie theater and I'm in reclining chair, I'm gonna think about you and village. So thank you. We appreciate your insights, your time. Thank you. Thanks Michael. For Michael Fagan and Dave Valante. I'm Lisa Martin. You've been watching The Cube. Our live coverage of Palo Alto Networks. Ignite comes to an end. We thank you so much for watching. We appreciate you. You're watching the Cube, the leader in live enterprise and emerging emerging tech coverage next year. >>Yeah.

Published Date : Dec 15 2022

SUMMARY :

The Cube presents Ignite 22, brought to you by Palo Alto Welcome back to Vegas, guys and girls, it's great to have you with us. I always love to have the customer on you get you get right to the heart of the matter. It's great to have you It's a pleasure to be here. us a little bit about Village Roadshow so the audience gets an understanding of all of the things that you guys do cuz theme And we also distribute and produce movies and TV shows. all that stuff, you know, and so it's good. do you get to drive from a transformation perspective? So in my role as Chief Transformation officer, I support the rest of the executive We want, you know, just overnight, that kind of inverted and, you know, you had people working from home So from a security perspective, you obviously had to respond to that and we heard a lot about endpoint So that gave you an opportunity to look at what we were doing and essentially for an era that doesn't exist anymore, but you also had a number of tools. So we had a great partner in Australia, incidentally also called Cube. Yeah, right. that we wanted, you know, from a zero trust perspective, and they were the only, fully integrated that was, you know, exactly meant what we were looking for. it to the customer, like Village Road show to do it. That's what I wanted to you know, integration and, you know, great infrastructure. consolidation versus post? back to central location run where we've got, you know, firewall walls, we've got a dmz, So you talk about crossing the country four times, even at the website is, is situated next door now You know, what do you need from us that we're not delivering today that you want to, you want us to deliver that would change So things like where I've potentially overcompensated and, you know, overdelivered on the network So you said earlier we, this industry has a habit of shipping products before, It's probably obsolete by the time you finish your degree. Yeah, So I think the, the, the rate of change and the, the partnership that I see Palo Mostly aws, but there are certain things that we run that run in run mo we are mostly an AWS I mean, pretty much everything else is So all of a sudden we might say you might sell, So yeah. We, yeah, we, yeah, we, we'd love to have, you know, you know, play around around a top golf. we, we had you give a great overview of the ch the role that you play as Chief transformation So one, you need to do something. Roadshow, the challenges that you had, how you tackled them, and, and next time I think I'm in a movie theater

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Nir Zuk, Palo Alto Networks | Palo Alto Networks Ignite22


 

>> Presenter: theCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Hey guys and girls. Welcome back to theCube's live coverage at Palo Alto Ignite '22. We're live at the MGM Grand Hotel in beautiful Las Vegas. Lisa Martin here with Dave Vellante. This is day one of our coverage. We've been talking with execs from Palo Alto, Partners, but one of our most exciting things is talking with Founders day. We get to do that next. >> The thing is, it's like I wrote this weekend in my breaking analysis. Understanding the problem in cybersecurity is really easy, but figuring out how to fix it ain't so much. >> It definitely isn't. >> So I'm excited to have Nir here. >> Very excited. Nir Zuk joins us, the founder and CTO of Palo Alto Networks. Welcome, Nir. Great to have you on the program. >> Thank you. >> So Palo Alto Networks, you founded it back in 2005. It's hard to believe that's been 18 years, almost. You did something different, which I want to get into. But tell us, what was it back then? Why did you found this company? >> I thought the world needed another cybersecurity company. I thought it's because there were so many cybersecurity vendors in the world, and just didn't make any sense. This industry has evolved in a very weird way, where every time there was a new challenge, rather than existing vendors dealing with a challenge, you had new vendors dealing with it, and I thought I could put a stop to it, and I think I did. >> You did something differently back in 2005, looking at where you are now, the leader, what was different in your mind back then? >> Yeah. When you found a new company, you have really two good options. There's also a bad option, but we'll skip that. You can either disrupt an existing market, or you can create a new market. So first, I decided to disrupt an existing market, go into an existing market first, network security, then cyber security, and change it. Change the way it works. And like I said, the challenges that every problem had a new vendor, and nobody just stepped back and said, "I think I can solve it with the platform." Meaning, I think I can spend some time not solving a specific problem, but building a platform that then can be used to solve many different problems. And that's what I've done, and that's what Palo Alto Networks has done, and that's where we are today. >> So you look back, you call it now, I think you call it a next gen firewall, but nothing in 2005, can it be next gen? Do you know the Silicon Valley Show? Do you know the show Silicon Valley? >> Oh! Yeah. >> Yeah, of course. >> You got to have a box. But it was a different kind of box- >> Actually. >> Explain that. >> Actually, it's exactly the same thing. You got to have a box. So I actually wanted to call it a necessary evil. Marketing wouldn't go for that. >> No. >> And the reason I wanted to call it a necessary evil, because one of the things that we've done in order to platform our cyber security, again, first network security now, also cloud security, and security operations, is to turn it into a SaaS delivered industry. Today every cyber security professional knows that, when they buy cyber security, they buy usually a SaaS delivered service. Back then, people thought I was crazy to think that customers are going to send their data to their vendor in order to process, and they wanted everything on premise and so on, but I said, "No, customers are going to send information to us for processing, because we have much more processing power than they have." And we needed something in the infrastructure to send us the information. So that's why I wanted to call it the necessary evil. We ended up calling it next generation firewall, which was probably a better term. >> Well, even Veritas. Remember Veritas? They had the no hardware agenda. Even they have a box. So it is like you say, you got to have it. >> It's necessary. >> Okay. You did this, you started this on your own cloud, kind of like Salesforce, ServiceNow. >> Correct. >> Similar now- >> Build your own data centers. >> Build your own data center. Okay, I call it a cloud, but no. >> No, it's the same. There's no cloud, it's just someone else's computer. >> According to Larry Ellison, he was actually probably right about that. But over time, you've had this closer partnership with the public clouds. >> Correct. >> What does that bring you and your customers, and how hard was that to navigate? >> It wasn't that hard for us, because we didn't have that many services. Usually it's harder. Of course, we didn't do a lift and shift, which is their own thing to do with the cloud. We rebuild things for the cloud, and the benefits, of course, are time to market, scale, agility, and in some cases also, cost. >> Yeah, some cases. >> In some cases. >> So you have a sort of a hybrid model today. You still run your own data centers, do you not? >> Very few. >> Really? >> There are very, very few things that we have to do on hardware, like simulating malware and things that cannot be done in a virtual machine, which is pretty much the only option you have in the cloud. They provide bare metal, but doesn't serve our needs. I think that we don't view cloud, and your viewers should not be viewing cloud, as a place where they're going to save money. It's a place where they're going to make money. >> I like that. >> You make much more money, because you're more agile. >> And that's why this conversation is all about, your cost of goods sold they're going to be so high, you're going to have to come back to your own data centers. That's not on your mind right now. What's on your mind is advancing the unit, right? >> Look, my own data center would limit me in scale, would limit my agility. If you want to build something new, you don't have all the PaaS services, the platform as a service, services like database, and AI, and so on. I have to build them myself. It takes time. So yeah, it's going to be cheaper, but I'm not going to be delivering the same thing. So my revenues will be much lower. >> Less top line. What can humans do better than machines? You were talking about your keynote... I'm just going to chat a little bit. You were talking about your keynote. Basically, if you guys didn't see the keynote, that AI is going to run every soc within five years, that was a great prediction that you made. >> Correct. >> And they're going to do things that you can't do today, and then in the future, they're going to do things that you can't... Better than you can do. >> And you just have to be comfortable with that. >> So what do you think humans can do today and in the future better than machines? >> Look, humans can always do better than machines. The human mind can do things that machines cannot do. We are conscious, I don't think machines will be conscious. And you can do things... My point was not that machines can do things that humans cannot do. They can just do it better. The things that humans do today, machines can do better, once machines do that, humans will be free to do things that they don't do today, that machines cannot do. >> Like what? >> Like finding the most difficult, most covert attacks, dealing with the most difficult incidents, things that machines just can't do. Just that today, humans are consumed by finding attacks that machines can find, by dealing with incidents that machines can deal with. It's a waste of time. We leave it to the machines and go and focus on the most difficult problems, and then have the machines learn from you, so that next time or a hundred or a thousand times from now, they can do it themselves, and you focus on the even more difficult. >> Yeah, just like after 9/11, they said that we lack the creativity. That's what humans have, that machines don't, at least today. >> Machines don't. Yeah, look, every airplane has two pilots, even though airplanes have been flying themselves for 30 years now, why do you have two pilots, to do the things that machines cannot do? Like land on the Hudson, right? You always need humans to do the things that machines cannot do. But to leave the things that machines can do to the machines, they'll do it better. >> And autonomous vehicles need breaks. (indistinct) >> In your customer conversations, are customers really grappling with that, are they going, "Yeah, you're right?" >> It depends. It's hard for customers to let go of old habits. First, the habit of buying a hundred different solutions from a hundred different vendors, and you know what? Why would I trust one vendor to do everything, put all my eggs in the same basket? They have all kind of slogans as to why not to do that, even though it's been proven again and again that, doing everything in one system with one brain, versus a hundred systems with a hundred brains, work much better. So that's one thing. The second thing is, we always have the same issue that we've had, I think, since the industrial revolution, of what machines are going to take away my job. No, they're just going to make your job better. So I think that some of our customers are also grappling with that, like, "What do I do if the machines take over?" And of course, like we've said, the machines aren't taking over. They're going to do the benign work, you're going to do the interesting work. You should embrace it. >> When I think about your history as a technology pro, from Check Point, a couple of startups, one of the things that always frustrated you, is when when a larger company bought you out, you ended up getting sucked into the bureaucratic vortex. How do you avoid that at Palo Alto Networks? >> So first, you mean when we acquire company? >> Yes. >> The first thing is that, when we acquire companies, we always acquire for integration. Meaning, we don't just buy something and then leave it on the side, and try to sell it here and there. We integrate it into the core of our products. So that's very important, so that the technology lives, thrives and continues to grow as part of our bigger platform. And I think that the second thing that is very important, from past experience what we've learned, is to put the people that we acquire in key positions. Meaning, you don't buy a company and then put the leader of that company five levels below the CEO. You always put them in very senior positions. Almost always, we have the leaders of the companies that we acquire, be two levels below the CEO, so very senior in the company, so they can influence and make changes. >> So two questions related to that. One is, as you grow your team, can you be both integrated? And second part of the question, can you be both integrated and best of breed? Second part of the question is, do you even have to be? >> So I'll answer it in the third way, which is, I don't think you can be best of breed without being integrated in cybersecurity. And the reason is, again, this split brain that I've mentioned twice. When you have different products do a part of cybersecurity and they don't talk to each other, and they don't share a single brain, you always compromise. You start looking for things the wrong way. I can be a little bit technical here, but please. Take the example of, traditionally you would buy an IDS/IPS, separately from your filtering, separately from DNS security. One of the most important things we do in network security is to find combining control connections. Combining control connections where the adversaries controlling something behind your firewall and is now going around your network, is usually the key heel of the attack. That's why attacks like ransomware, that don't have a commanding control connection, are so difficult to deal with, by the way. So commanding control connections are a key seal of the attacks, and there are three different technologies that deal with it. Neural filtering for neural based commanding control, DNS security for DNS based commanding control, and IDS/IPS for general commanding control. If those are three different products, they'll be doing the wrong things. The oral filter will try to find things that it's not really good at, that the IPS really need to find, and the DN... It doesn't work. It works much better when it's one product doing everything. So I think the choice is not between best of breed and integrated. I think the only choice is integrated, because that's the only way to be best of breed. >> And behind that technology is some kind of realtime data store, I'll call it data lake, database. >> Yeah. >> Whatever. >> It's all driven by the same data. All the URLs, all the domain graph. Everything goes to one big data lake. We collect about... I think we collect about, a few petabytes per day. I don't write the exact number of data. It's all going to the same data lake, and all the intelligence is driven by that. >> So you mentioned in a cheeky comment about, why you founded the company, there weren't enough cybersecurity companies. >> Yeah. >> Clearly the term expansion strategy that Palo Alto Networks has done has been very successful. You've been, as you talked about, very focused on integration, not just from the technology perspective, but from the people perspective as well. >> Correct. >> So why are there still so many cybersecurity companies, and what are you thinking Palo Alto Networks can do to change that? >> So first, I think that there are a lot of cybersecurity companies out there, because there's a lot of money going into cybersecurity. If you look at the number of companies that have been really successful, it's a very small percentage of those cybersecurity companies. And also look, we're not going to be responsible for all the innovation in cybersecurity. We need other people to innovate. It's also... Look, always the question is, "Do you buy something or do you build it yourself?" Now we think we're the smartest people in the world. Of course, we can build everything, but it's not always true that we can build everything. Know that we're the smartest people in the world, for sure. You see, when you are a startup, you live and die by the thing that you build. Meaning if it's good, it works. If it's not good, you die. You run out of money, you shut down, and you just lost four years of your life to this, at least. >> At least. >> When you're a large company, yeah, I can go and find a hundred engineers and hire them. And especially nowadays, it becomes easier, as it became easier, and give them money, and have them go and build the same thing that the startup is building, but they're part of a bigger company, and they'll have more coffee breaks, and they'll be less incentive to go and do that, because the company will survive with or without them. So that's why startups can do things much better, sometimes than larger companies. We can do things better than startups, when it comes to being data driven because we have the data, and nobody can compete against the amount of data that we have. So we have a good combination of finding the right startups that have already built something, already proven that it works with some customers, and of course, building a lot of things internally that we cannot do outside. >> I heard you say in one of the, I dunno, dozens of videos I've listened to you talked to. The industry doesn't need or doesn't want another IoT stovepipe. Okay, I agree. So you got on-prem, AWS, Azure, Google, maybe Alibaba, IoT is going to be all over the place. So can you build, I call it the security super cloud, in other words, a consistent experience with the same policies and edicts across all my estates, irrespective of physical location? Is that technically feasible? Is it what you are trying to do? >> Certainly, what we're trying to do with Prisma Cloud, with our cloud security product, it works across all the clouds that you mentioned, and Oracle as well. It's almost entirely possible. >> Almost. >> Almost. Well, the things that... What you do is you normalize the language that the different cloud scale providers use, into one language. This cloud calls it a S3, and so, AWS calls it S3, and (indistinct) calls it GCS, and so on. So you normalize their terminology, and then build policy using a common terminology that your customers have to get used to. Of course, there are things that are different between the different cloud providers that cannot be normalized, and there, it has to be cloud specific. >> In that instance. So is that, in part, your strategy, is to actually build that? >> Of course. >> And does that necessitate running on all the major clouds? >> Of course. It's not just part of our strategy, it's a major part of our strategy. >> Compulsory. >> Look, as a standalone vendor that is not a cloud provider, we have two advantages. The first one is we're security product, security focused. So we can do much better than them when it comes to security. If you are a AWS, GCP, Azure, and so on, you're not going to put your best people on security, you're going to put them on the core business that you have. So we can do much better. Hey, that's interesting. >> Well, that's not how they talk. >> I don't care how they talk. >> Now that's interesting. >> When something is 4% of your business, you're not going to put it... You're not going to put your best people there. It's just, why would you? You put your best people on 96%. >> That's not driving their revenue. >> Look, it's simple. It's not what we- >> With all due respect. With all due respect. >> So I think we do security much better than them, and they become the good enough, and we become the premium. But certainly, the second thing that give us an advantage and the right to be a standalone security provider, is that we're multicloud, private cloud and all the major cloud providers. >> But they also have a different role. I mean, your role is not the security, the Nitro card or the Graviton chip, or is it? >> They are responsible for securing up to the operating system. We secure everything. >> They do a pretty good job of that. >> No, they do, certainly they have to. If they get bridged at that level, it's not just that one customer is going to suffer, the entire customer base. They have to spend a lot of time and money on it, and frankly, that's where they put their best security people. Securing the infrastructure, not building some cloud security feature. >> Absolutely. >> So Palo Alto Networks is, as we wrap here, on track to nearly double its revenues to nearly seven billion in FY '23, just compared to 2020, you were quoted in the press by saying, "We will be the first $100 billion cyber company." What is next for Palo Alto to achieve that? >> Yeah, so it was Nikesh, our CEO and chairman, that was quoted saying that, "We will double to a hundred billion." I don't think he gave it a timeframe, but what it takes is to double the sales, right? We're at 50 billion market cap right now, so we need to double sales. But in reality, you mentioned that we're growing the turn by doing more and more cybersecurity functions, and taking away pieces. Still, we have a relatively small, even though we're the largest cybersecurity vendor in the world, we have a very low market share that shows you how fragmented the market is. I would also like to point out something that is less known. Part of what we do with AI, is really take the part of the cybersecurity industry, which are service oriented, and that's about 50% of the cybersecurity industry services, and turn it into products. I mean, not all of it. But a good portion of what's provided today by people, and tens of billions of dollars are spent on that, can be done with products. And being one of the very, very few vendors that do that, I think we have a huge opportunity at turning those tens of billions of dollars in human services to AI. >> It's always been a good business taking human labor and translating into R and D, vendor R and D. >> Especially- >> It never fails if you do it well. >> Especially in difficult times, difficult economical times like we are probably experiencing right now around the world. We, not we, but we the world. >> Right, right. Well, congratulations. Coming up on the 18th anniversary. Tremendous amount of success. >> Thank you. >> Great vision, clear vision, STEM expansion strategy, really well underway. We are definitely going to continue to keep our eyes. >> Big company, a hundred billion, that's market capital, so that's a big company. You said you didn't want to work for a big company unless you founded it, is that... >> Unless it acts like a small company. >> There's the caveat. We'll keep our eye on that. >> Thank you very much. >> It's such a pleasure having you on. >> Thank you. >> Same here, thank you. >> All right, for our guests and for Dave Vellante, I'm Lisa Martin. You're watching theCUBE, the leader in live emerging and enterprise tech coverage. (upbeat music)

Published Date : Dec 14 2022

SUMMARY :

brought to you by Palo Alto Networks. We get to do that next. but figuring out how to Great to have you on the program. It's hard to believe that's and I thought I could put a stop to it, So first, I decided to Yeah. You got to have a box. You got to have a box. because one of the things that we've done So it is like you say, you got to have it. You did this, you started Build your own data center. No, it's the same. According to Larry Ellison, and the benefits, of So you have a sort option you have in the cloud. You make much more money, back to your own data centers. but I'm not going to be that was a great prediction that you made. things that you can't do today, And you just have to And you can do things... and you focus on the even more difficult. they said that we lack the creativity. to do the things that machines cannot do? And autonomous vehicles need breaks. to make your job better. one of the things that of the companies that we acquire, One is, as you grow your team, and they don't talk to each other, And behind that technology is some kind and all the intelligence So you mentioned in not just from the technology perspective, and you just lost four years that the startup is building, listened to you talked to. clouds that you mentioned, and there, it has to be cloud specific. is to actually build that? It's not just part of our strategy, core business that you have. You're not going to put It's not what we- With all due respect. and the right to be a the Nitro card or the They are responsible for securing customer is going to suffer, just compared to 2020, and that's about 50% of the and D, vendor R and D. experiencing right now around the world. Tremendous amount of success. We are definitely going to You said you didn't want There's the caveat. the leader in live emerging

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Garrett Lowell, Console Connect | AWS re:Invent 2022


 

(gentle music) >> Good afternoon, cloud community and welcome back to fabulous Las Vegas, Nevada. We are at AWS re:Invent. It's our fourth day, it's in the afternoon. We've got two more segments left. This is a serious marathon, but it's so exciting, it's kept my brain super curious. I'm Savannah Peterson, joined by Paul Gillan today. Paul- >> Hello Savannah. >> Are you as excited about how much we've learned this week as I am? >> I am. It's just taking, my mind is just bursting with all the new information I've absorbed over the last three days. Amazing talking to all these smart people. >> It has really been so cool. >> And learning about all the permutations that we to think about cloud but there are so many businesses that have been built around the cloud, around making the cloud easier to use, supporting cloud as our next guest can talk about, that there's this whole ecosystem element that we don't hear about so much, but it's very much the foundation of the people who are here. >> Speaking of ecosystem, our next guest, please welcome Garrett to the show. Runs Ecosystem for Console Connect. How you doing Eric? >> I'm doing very well. >> Savannah: Garrett, sorry. Excuse me. >> No worries. >> Few names on the show today. >> Garrett: I'm sure. >> I do know your name, my mouth just doesn't want to, just doesn't want to participate today. Have you had a great show so far? >> It's been fantastic. You know, the AWS re:Invent show has always been a fantastic event, so. >> You're a veteran. You're also a CUBE alumni, which is great. >> Yes. Thank you for having me back. Thank you for your time. I most appreciated it. >> Yeah. We love having you. It's going to be great. We'll, we'll try and do even better each time we have you on the show. So just in case those listening are unfamiliar with Console Connect, give us the pitch. >> Okay, so Console Connect is our software defined interconnect platform. We also provide what we call network as a service. This allows our customers and partners to take advantage of our global private network on a pay as you go basis. Scalable and flexible. When you're not using the service, you can turn it off. So you only pay as you go. >> What a novel idea. >> Yes, yes. In the past you would have to have a year or multi-year contract. So we're making our services match cloud offerings around the world. The platform itself is in more than a thousand data centers all around the globe. >> Savannah: Just a couple. >> Yes, just a few. We have about 45 terabits of network behind it. It's all on our private network, so none of it's accessible via the public internet and we have a meeting place which allows our existing customers and partners to reach out across the platform and share services. So one customer needs to subscribe to another customer services, they can do so right across the platform on a pay as to go basis. So it's been very exciting for us. It's been very fast, it seems to me, for the past five or six years that we've had the service. >> At what point in their cloud journey do customers typically realize they need a service like yours? If the bandwidth they're getting, their native bandwidth they're getting is insufficient. >> Yeah, and I think that's a great question. I think the customers themselves have seen a serious disconnect between their direct connections to the cloud service providers where the cloud service providers are billing by the minute. And a traditional telecommunications connection is built by the year or multi years and then you really lose control over your cloud connection when you forget about it, right? Because service is always up. The connection's always up. >> Yeah. >> And a lot of individuals in a company may have access to the cloud, that cloud service, provider service. And next thing you know, you have a runaway group of services that are running that you're paying for and you don't really realize it 'cause the connection's up, you've already paid the connection the cloud service is up, you've already paid for it. >> So how do businesses get better control over that spend or how do you help them? >> Yeah, so how we help them is our service is able to be turned off when it's not in use. So in the event that you don't need the service over a weekend or over a month, you can just turn it off and you're not paying for that. >> It sounds so simple but it actually is kind of revolutionary in the industry which is why I keep coming back to it. It's great. So we've heard a lot about hybrid cloud, multicloud. How is this increasing the complexity for customers? >> Well I think the complexity for customers has increased due to the fact that you have a multicloud requirement or you have multiple teams accessing your cloud service provider and there's no one really managing it from a central perspective. >> Savannah: They can definitely get siloed really easy. >> Yeah, and then it runs away from you and the next thing you know, you start to look at the monthly bills. But generally that happens on an annual basis. If any companies like mine, you're doing your annual reconciliation of your bills and that's when you notice something's not right. >> Yeah, definitely. I can actually see a Slack message I got once, multiple times probably. Is anyone using this service? Why does it cost us that? That's exactly what you're talking about. >> Do you integrate with the Amazon Management Console or is it a separate service? >> It's, our service is a separate service. We are APId in with AWS. You do have a single console from our platform to manage your connections to the cloud. And then once you are connected in, you would still need to use the AWS console to manage your service. They're very, let's just say no one is offering a remote console third party console yet for AWS or any other cloud service for that matter. >> How about for hybrid cloud is obviously the way, you know, the way the industry is going. How do you enable companies to manage their hybrid cloud environments more intelligently? >> Yeah, and that's another great question. We allow that, you know, we're a global company. We have global access around the world. It includes not only traditional telecommunication services but also includes satellite service as well as 5G and LTE capability to the platform. So in the event that someone is in a hyper cloud situation, they have a lot of capability to enable their services. >> You talked about network as a service, and I, we haven't had a chance to dig into it. So tell me a little bit more. How does, how can this help reduce egress charges? How, are people excited when they hear network as a service? Where are we off at on that hype curve? >> Yeah, I think it's low on the excitement scale. >> Savannah: Yeah. >> You know, network has become somewhat of a commodity in the world, like electricity or water, you know, for the most of the world. And so network as a service, what it has enabled is it has enabled the customers more control over what they're doing. 'Cause in the past, you would need weeks, if not months to get services installed. And then if you needed to make a change to that service to increase it or decrease it in accordance to your requirements, that might take a couple of days at the soonest and you know, the Console Connect platform now changed that down to a few minutes. So within a few minutes, you can enable services, turn it up, turn it down, scale up, scale down. >> Savannah: Talk about time to value. >> There's no equipment installation required? >> No, it is our private network and so there must be a direct connection to it. It's not available over the public internet. Generally, a customer will connect to us via a cross connect at a data center or they can bring in a local loop. Or our existing customers, we just flip a little switch, so to speak, software wise, and we give them access to the platform from their existing services. >> Do you work with co-location interconnects as well? >> Exactly, yes. And in fact, you can purchase those services across our platform with a lot of the co-location service providers. >> So if I'm already using a co-lo, I can deploy your service directly from that co-lo. >> Yes. Yes. >> That's very convenient. >> That is very convenient. (laughs) >> You also mentioned the ability interconnect between customers. So your customers can actually connect to each other and conduct transactions or integrate their applications. Talk about how that works. >> Yeah, so for instance, let's say you are a customer that's taking advantage of our platform and you find your network is under a DDoS attack. You can go into our meeting place, connect to one of our cloud service providers who specializes in DDoS mitigation, spin up a connection to them within a few minutes, and immediately, you can start taking care of your DDoS problem. And once it's taken care of, you turn it down. Now those types of services that are subscription based are via API into our platform so we can settle the bill for our customer on behalf of that service provider or the service provider themselves can bill that customer depending on how they want to set it up. So it's very flexible. >> It's really clever, too. I mean, especially in an instance like you just mentioned in that example, that's a moment of panic and high stress and high tension. The last thing you want to be thinking about is what's the right service provider? How quickly can I get this up and running? If I can just couple clicks, couple lines of code perhaps, or even just through the portal, be able to do it, it's pretty powerful. You mentioned that Console Connect, and I want to talk about this 'cause it's clear you care about the user experience, the community and Console Connect came out of LinkedIn DNA and you mentioned there's a social component to the platform as well. Can you tell me a little bit more about that? >> Yes, thank you for that. Yeah, so you can, as a customer or a partner, you can market directly to others on the platform using our meeting place. And you have the ability to reach out directly to people across the platform, send them a message. You have the ability to post articles, blog in one of our sections. And then the other one, you can actually go in and see all the latest activity in the platform. You can see who's the newest companies to join Console Connect. >> Savannah: Oh wow, cool. >> How do I reach out to them? And then that gives you the ability to begin either marketing across the platform or direct marketing to someone or directly just reach out and connect with them and say hey, we want to set a bilateral partnership with you. You know, how do we do that? So it's very flexible. >> Savannah: Yeah. >> Can I connect my systems to others? So if I want to plug into their eCommerce system so I can fulfill orders taken through their eCommerce system, can I enable that kind of connection? >> Oh, we're not there yet. It is coming, but we're just not there yet. >> What are the complexities? >> A lot of that is a trust issue. >> Yeah. >> You know, when you're dealing with across the globe, there are regulations in every location that must be adhered to. A lot of that is security and privacy related. And we must make sure that we are adhering to all the local regulations wherever we are. >> So it's not the technology, it's a problem, really. It's the- >> It's a regulatory issue, yeah. So the technology is there and I would say that the rest is following, it's just, it's slow when you're dealing with permits and with compliance. >> I also want to ask you, our notes here mention egress charges, which are a niggling pain point for a lot of customers. They have to pay to get their data of the cloud. How do you help with that problem? >> So how we help with this is first, we get a discount from our partners, our cloud partners, including AWS, and we pass that on to the customers. The other way is you have a full visibility of which connections you have live into those partners and you can manage that much easier through the single, I would say view. Of all of your connections. >> Savannah: Yeah. >> You can see all of your cloud connections right in the one view. And then you can do a little more digging and say are we using these, you know? Because a lot of times, you have projects that spin up and then someone forgets to spin them back down. So this helps give you that single view. But again, we get the discount that we are happy to pass on as well. >> Which is a win-win for everyone. I've using a tab analogy all show, we all we want it in one place, one tab, not all the tabs. >> Yes. I think network management and service management in any enterprise or partnership company is a real drain on resources. >> Oh yeah. And it's a waste of money. >> Garrett: Yeah. And if you're not managing correctly, yeah, you get the thing on the money. >> Are you an alternative to the direct connect services from the major cloud providers or are you a compliment to them? >> We're not competing with them, we're partnered. And so we don't see ourselves as an alternative. A lot of times, our customers come to us and they want to direct connect in a location where perhaps AWS isn't. >> Paul: Doesn't have a point of presence. >> Exactly. Right. We give them that flexibility of, yes you can directly connect here. And then the other approach that we like to take is we like to give our customers the choice of not only data center, but also region. So a lot of times egress charges are can be calculated across regions as well and that can really add up for our customer. Whereas if you have multiple egress locations, you're not transferring data across a region on the AWS platform or another cloud service platform. You can egress at that location and then take it across your own network or take it across our network and then your egress charges will be more reasonable. >> That's, it's convenient. Smart! You're making people's jobs optimized and easier as well as their stack and all the tools that they're using. It's fantastic. All right Garrett, we've got a new challenge here on theCUBE at re:Invent. >> Garrett: All right. >> It's probably different from the last time you were on theCUBE. We're looking for your 30 second hot take, your thought leadership moment. What's the biggest theme coming out of the show or for you as we look into 2023? >> Well, for in 30 seconds- >> Savannah: Yeah, casual, right? >> No pressure. >> Savannah: No big deal. >> No, so with Console Connect, you know, we are around the globe. I know that a lot of companies at AWS are, some are regional, some are global. And we have the ability to cover both. We can do either regional or global or a hybrid of those. We also have a hybrid approach on different types of services. And so the flexibility, scalability, reliability, and the lowered cost of egress with Console Connect is a win all around. You can't lose with it. >> I love it. You're meeting customers where they are. Garrett, it was fantastic to have you back on theCUBE. We look forward to your third cameo. >> Thank you very much. I appreciate your time. Thank you for having Console Connect on. >> Hey, absolutely. We look forward to continuing to watch and hopefully tell that story as well. And thank all of you for tuning in to day four of AWS's re:Invent coverage in Las Vegas, Nevada. I'm starting to forget my own name. I am with Paul Gilland. I'm Savannah Peterson. This is theCUBE. We are the leading source for high tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

it's in the afternoon. over the last three days. making the cloud easier to use, How you doing Eric? Savannah: Garrett, sorry. Have you had a great show so far? You know, the AWS re:Invent show You're a veteran. Thank you for your time. each time we have you on the show. So you only pay as you go. In the past you would have to have a year So one customer needs to subscribe If the bandwidth they're getting, and then you really lose control And next thing you know, So in the event that you revolutionary in the industry due to the fact that you Savannah: They can definitely and the next thing you know, I can actually see a And then once you are connected in, How do you enable So in the event that someone Where are we off at on that hype curve? on the excitement scale. 'Cause in the past, you would so to speak, software wise, And in fact, you can I can deploy your service That is very convenient. the ability interconnect and you find your network and you mentioned there's You have the ability to post articles, the ability to begin either It is coming, but we're A lot of that is a A lot of that is security So it's not the technology, So the technology is How do you help with that problem? and you can manage that much And then you can do a one tab, not all the tabs. and service management And it's a waste of money. yeah, you get the thing on the money. A lot of times, our customers come to us yes you can directly connect here. and all the tools that they're using. from the last time you were on theCUBE. No, so with Console Connect, you know, to have you back on theCUBE. Thank you for having Console Connect on. And thank all of you for tuning in

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Wes Barnes, Pfizer and Jon Harrison, Accenture | AWS Executive Summit 2022


 

(mellow music) >> Oh, welcome back to theCUBE. We continue our coverage here at AWS re:Invent 22. We're in the Venetian in Las Vegas, and this place is hopping. I'm tell you what. It is a nearly standing room only that exhibit floor is jam packed, and it's been great to be along for the ride here on Accenture's sponsorship at the Executive summit as well. We'll talk about Pfizer today, you know them quite well, one of the largest biopharmaceutical companies in the world but their tech footprint is impressive, to say the least. And to talk more about that is Wes Barnes, senior Director of Pfizer's Digital Hosting Solutions. Wes, good to see you, sir. >> Good to meet you, John. >> And Jon Harrison, the North American lead for Infrastructure and engineering at Accenture. Jon, good to see you as well. >> Good to see you as well. >> Thanks for joining us. >> Happy to be here. >> Alright, so let's jump in. Pfizer, we make drugs, right? >> Pharmaceuticals. >> Yes. >> Among the most preeminent, as I said biopharms in the world. But your tech capabilities and your tech focus as we were talking about earlier, has changed dramatically in the 18 years that you've been there. >> Yep. >> Now, talk about that evolution a little bit to where you were and what you have to be now. >> Yeah, yeah. It's interesting. When I started at Pfizer, IT was an enabling function. It was akin to HR or our facilities function. And over the past couple years, it's dramatically changed. Where Digital now is really at the center of everything we do across Pfizer. You know it really is a core strategic element of our business. >> Yeah. And those elements that you were talking about, just in terms of whether it's research, whether it's your patients, I don't want to go through the laundry lists the litany of things, but the touch points with data and what you need it to do for you in terms of you know, computations, what you, the list is long. It's pretty impressive. >> Yeah, yeah, for sure yeah. >> I mean, shed some light on that for us. >> We cannot release a medicine without the use of technology. And if you think about research now, a huge component of our research is computational chemistry. Manufacturing medicines now is a practice in using data and analytics and predictive machine learning and analytics capabilities to help us determine how to best you know, apply the capabilities to deliver the outcomes that we need. The way in which we connect with patients and payers now is wholly digital. So it's an entirely different way of operating than it was 10 years ago. >> And the past three years, pretty remarkable in many respects, to say the least, I would think, I mean, John, you've seen what Pfizer's been up to, talk about maybe just this, the recent past and all that has happened and what they've been able to do. >> Yeah, I mean, what is so exciting to me about working with a company like Pfizer and working in life sciences more broadly is the impact that they make on patients around the world world, right? I mean, think about those past three years and Pfizer stepped up and met the moment for all of us, right? And as we talk a little bit about the role that we played together with Pfizer with AWS in their journey to the cloud, it's so motivating for myself personally it's so motivating for every single person on the team that we ask to spend nights and weekends migrating things to the cloud, creating new capabilities, knowing that at the end of the day, the work that they're doing is making the world a healthier place. >> Yeah, we talk so much about modernization now, right? And it's, but it kind of means different things to different people depending on where you're coming into the game, right? If you've been smart and been planning all along then this is not a dramatic shift in some cases though, for others it is. Right? >> Yeah. >> Traumatic in some cases for some people. >> For sure. >> For Pfizer, I mean talk about how do you see modernization and what does it mean to your operations? >> Following our success of the COVID program of 2021, I mean it became evident to us that, you know we needed to maintain a new pace of innovation and in fact try to find ways to accelerate that pace of innovation. And as I said earlier everything we do at Pfizer is centered around digital. But despite that, and despite 10 years of consolidating infrastructure and moving towards modern technology, last year, only 10% of Pfizer's infrastructure was in the native public cloud. So we had a problem to solve. In fact, I remember, you know, we had to build up our clinical systems to support the volume of work that we were doing for COVID-19 vaccine. We were rolling things into our data center to build up the capacity to achieve what we needed to achieve. Moving to the public cloud became more imperative to try to achieve the scale and the modern capabilities that we need. >> And so where did you come into play here with this? Because obviously as a partner you're right alongside for the ride but you saw these inherent challenges that they had and how did Accenture answer the bell there? >> Well, so look, I mean we saw Pfizer react to the pandemic. We saw them seize the moment. We talked together about how IT needed to move quicker and quicker towards the cloud to unlock capabilities that would serve Pfizer's business well into the future. And together we laid out some pretty ambitious goals. I mean, really moving at a velocity in a pace that I think for both Accenture and AWS surpassed the velocity and pace that we've done anywhere else. >> Yeah, right, yeah. >> So we've set out on an ambitious plan together. You know, I was kind of reflecting about some of the successes, what went well what didn't in preparation for re:Invent. And you know, many of the folks that'll listen to this will remember the old days of moving data centers when you'd have a war room you'd have a conference bridge open the whole time. Someone would be running around the tile floor in the data center, do a task, call back up to the bridge and say, what do I do next, right? Then when I think about what we did together at Pfizer in moving towards the public cloud, I mean, we had weekends most weekends where we were running a wave with 10,000 plus discrete activities. >> Yeah. >> Wow. >> Right, so that old model doesn't scale. >> Right. >> And we really anchored, >> You have a very crowded data center with a lot of people running into each other. >> You'd have a whole lot of people running around. But we really anchored to an Accenture capability that we call myNav Migrate. I know you guys have talked about it here before so I won't go into that. But what we found is that we approached this problem of velocity not as a technical problem to solve for but as a loading and optimization problem of resources. Right, thought about it just a little bit different way and made sure that we could programmatically control command and control of the program in a way that people didn't have to wait around all Saturday afternoon to be notified that their next activity was ready, right? They could go out, they could live their day and they could get a notification from the platform that says, hey it's about your turn. Right, they could claim it they could do it, they could finish it, and that was really important to us. I mean, to be able to control the program in that type of way at scale. >> Yeah, by the way, the reason we went as fast it was a deliberate choice and you'll talk to plenty of folks who have a five year journey to the public cloud. And the reason we wanted to move as fast as we did and Jon talked about some of it, we wanted to get the capabilities to the business as quickly as we could. The pace of innovation was such that we had to offer native cloud capabilities we had to offer quickly. We also knew that by compressing the time it took to get to the cloud, we could focus the organization get it done as economically as possible but then lift all boats with the tide and move the organization forward in terms of the skills and the capabilities that we need to deliver modern outcomes. >> So, you know, we talk about impacts internally, obviously with your processes, but beyond that, not just scientists not just chemists, but to your, I mean, millions of customers, right? We're talking, you know, globally here. What kind of impacts can you see that directly relate to them, and benefits that they're receiving by this massive technical move you've made? >> Pfizer's mission is breakthroughs that change patient lives. I mean, the work that we do the work that everybody does within Pfizer is about delivering therapies that, you know provide health outcomes that make people live longer, live healthier lives. For us, modernizing our infrastructure means that we can enable the work of scientists to find novel therapies faster or find things that perhaps couldn't have been found any other way without some of the modern technologies that we're bringing to bear. Saving money within infrastructure and IT is treasure that we can pour back into the important areas of research or development or manufacturing. We're also able to, you know, offer an ecosystem and a capability in which we connect with patients differently through digital mechanisms. And modern cloud enables that, you know, using modern digital experiences and customer experience, and patient experience platforms means that we can use wearable devices and mobile technologies and connect to people in different ways and offer solutions that just didn't exist a couple years ago. >> And so, I mean, you're talking about IoT stuff too, right? >> 100%. >> It's way out on the edge and personal mobile, in a mobile environment. And so challenges in terms of you know, data governance and compliance and security, all these things, right? They come into play because it's personal health information. So how, as you've taken them, you know to this public cloud environment how much of a factor are those considerations? Because, you know, this is not just a product a service, it's a live human being. >> Yeah. I mean, you start with that, you think about it through the process and you think about it afterwards, right, I mean, that has to be a core factor in every stage of the program, and it was. >> So in, in terms of where you are now, then, okay, it's not over. >> It's never over. >> I mean, you know, as good as you are today and as fast as you are and as accurate and as efficient. >> Yeah. >> Got to get better, right? You got to stay competitive. >> Yeah. >> So where do you find that? Because, you know, with powers being what they are with speed and what it is how much more is there to squeeze out of this rock? >> There's a lot more to squeeze out of the rock. If you think about what we've done over the past year it's about creating sort of a new minimum viable product for infrastructure. So we've sort of raised the bar and created an environment upon which we can continue to innovate that innovation is going to continue sort of forever at this point. You know, the next focus for us is how to identify the business processes that deliver the greatest value ultimately to our patients. And use the modern platform that we've just built to improve those processes to deliver things faster, deliver new capabilities. Pfizer is making a huge investment in digital medicines therapies that are delivered through smart devices through wearables using, as I said technology that didn't exist before. That wouldn't be possible without the platform that we've built. So over the past year, we've come a long way but I think that we've effectively set the table for all of the things that are yet to come. >> So, Jon, how do you then, as you've learned a lot about life science or, and certainly Pfizer with what they're up to, how do you then apply, you know, what you know about their world to what you know about the tech world and make it actionable for growth to make it actionable for, for future expansion? >> Yeah, I mean, we start by doing it together, right? I think that's a really important part. Accenture brings a wealth of knowledge, both industry experience and expertise, technology experience and expertise. We work together with our clients like Pfizer with our partners like AWS to bring the best across that power of three to meet clients where they're at to understand where they want to go, and then create a bespoke approach that meets their business needs. And that's effectively what we're doing now, right? I mean, if you think about the phase that we've just went through, I mean, a couple of fast facts here no pun intended, right? 7,800 server instances across 11 operating system versions 7,500 databases across 20 database versions, right? 4,700 applications, 350,000 migration activities managed across an eight month period. >> In eight months. >> Yeah. But that's not the goal, right? The goal is now to take, to Wes' point that platform that's been developed and leverage that to the benefit of the business ultimately to the benefit of the patient. >> You know, why them, we have we've talked a lot about Pfizer, but why Accenture? What, what, what's, 'cause it's got to be a two way street, right? >> We've had a long partnership with Accenture. Accenture supports a huge component of our application environment at Pfizer and has for quite a long time. Look, we didn't make it easy on them. We put them up against a large number of world class SIs. But look, Accenture brought, you know, sort of what I think of as the trifecta here. They brought the technical capabilities and knowledge of the AWS environment. They brought the ability to really understand the business outcomes that we were trying to achieve and a program leadership capability that, you know I think is world class. And Jon talked about myNav, you know, we recognized that doing what we were trying to do in the time that we were doing it required new machinery, new analytics and data capabilities that just didn't exist. Automation didn't exist. Some people experience capabilities that would allow us to interface with application owners and users at a velocity and a pace and a scale that just hasn't been seen before at Pfizer. Accenture brought all three of those things together and I think they did a great job helping us get to where we need to be. >> When you hear Jon rattle through the stats like he just did, right? We talk about all, I mean, not that I'm going to ask you to pat yourself on the back but do you ever, >> He should. >> Does it blow your mind a little bit, honestly that you're talking about that magnitude of activity in that compressed period of time? That's extraordinary. >> It's 75% of our global IT footprint now in the public cloud, which is fantastic. I mean, look, I think the timing was right. I think Pfizer is in a little bit of a unique position coming off of COVID. We are incredibly motivated to keep the pace up, I mean across all lines of business. So, you know what we found is a really willing leadership team, executive leadership team, digital leadership team to endorse a change of this magnitude. >> Well, it's a great success story. It's beyond impressive. So congratulations to both you on that front and certainly you wish you continued success down the road as well. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Good job. >> Pfizer, and boy, you talk about a job well done. Just spectacular. All right, you are watching our coverage here on theCUBE, we're at the AWS re:Invent 22 show. This is Executive Summit sponsored by Accenture and you're watching theCUBE the leader in high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

and it's been great to be Jon, good to see you as well. Pfizer, we make drugs, right? has changed dramatically in the 18 years to where you were and And over the past couple years, and what you need it to how to best you know, And the past three years, on the team that we ask to to different people depending on Traumatic in some and the modern capabilities that we need. and pace that we've done anywhere else. And you know, many of with a lot of people and made sure that we could get the capabilities to the that directly relate to them, I mean, the work that we do of you know, data governance in every stage of the program, and it was. So in, in terms of where you are now, and as fast as you are and You got to stay competitive. that deliver the greatest value across that power of three to and leverage that to the of the AWS environment. of activity in that in the public cloud, which is fantastic. and certainly you wish Pfizer, and boy, you

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Joe Croney, Arc XP | AWS re:Invent 2022


 

(upbeat sparkling music) >> Hello everyone and welcome back to our wall-to-wall coverage of AWS re:Invent. We are live from the show floor here in fabulous Las Vegas, Nevada. My name is Savannah Peterson, here with my cohost John Furrier on theCUBE. John, end of day three. You're smiling. >> Yeah. >> You're still radiating energy. Is it, is it the community that's keeping your, your level up? >> It's just all the action. We've got a great special guest joining us for the first time on theCUBE. It's going to be great and Serverless wave is hitting. More and more Serverless embedded into the like, things like analytics, are going to make things tightly integrated. You can see a lot more kind of tightly coupled but yet still cohesive elements together being kind of end-to-end, and again, the, the zero-ELT vision is soon to be here. That and security, major news here at Amazon. Of course, this next segment is going to be awesome, about the modernization journey. We're going to hear a lot about that. >> Yeah, we are, and our next guest is also an extraordinarily adventurous one. Please welcome Joe from Arc XP. Thank you so much for being here. >> Thanks for having me. >> Savannah: How this show going for you? >> It's been great and you know, it's the end of the day but there's so much great energy at the show this year. >> Savannah: There really is. >> It's great walking the halls, seeing the great engineers, the thought leaders, including this session. So, it's been really a stimulating time. >> What do you do at Arc, what do you, what's your role? >> So, I'm Vice President of Technology and Product Development. I recently joined Arc to lead all the product development teams. We're an experience platform, so, in that platform we have content tools, we have delivery tools, we have subscription tools. It's a really exciting time in all those spaces. >> John: And your customer base is? >> Our customers today started with publishers. So, Arc XP was built for the Washington Post's internal needs many years ago and word got out about how great it was, built on top of the AWS tech stack and other publishers came and started licensing the software. We've moved from there to B2C commerce as well as enterprise scenarios. >> I think that's really interesting and I want to touch on your background a little bit here. You just mentioned the Washington Post. You have a background in broadcast. What was it, since you, since you are fresh, what was it that attracted you to Arc? What made you say yes? >> Yeah, so I spent a little under 10 years building the Associated Press Broadcast Newsroom Tools, some of them that you have used for many years, and you know, one of the things that was really exciting about joining ARC, was they were cloud native and they were cloud native from the start and so that really gave them a leg up with how quickly they could innovate, and now we see developers here at re:Invent be able to do custom Lambdas and new extensibility points in a way that, really, no one else can do in the CMS space >> Which, which is very exciting. Let's talk a little bit about your team and the development cycle. We've touched a lot on the economic uncertainty right now. How are things internally? What's the culture pulse? >> Yeah, so the return to work has been a thing for us, just like- >> Savannah: Are you back in office? >> All of them. We actually have a globally distributed team, and so, if you happen to be lucky enough to be in Washington, DC or Chicago or some of our other centers, there's an opportunity to be in the office, but most of our engineers work remotely. One of the exciting things we did earlier this year was ARC week. We brought everyone to DC to see each other face-to-face, and that same energy you see at re:Invent, was there in person with our engineers. >> I believe that. So, I'm a marketer by trade. I love that you're all about the digital experience. Are you creating digital- I mean everyone needs some sort of digital experience. >> Joe: Yes. >> Every company is a technology company now. Do you work across verticals? You see more niche or industry specific? >> Yeah, so we began with a very large vertical of media and broadcast. >> Savannah: There's a couple companies in that category. >> There's a couple big ones out there. >> Savannah: Yeah, yeah, yeah. >> And actually their challenges are really high volume production of great digital storytelling, and so, solving their problems has enabled us to have a platform that works for anyone that needs to tell a story digitally, whether it's a commerce site, corporate HR department. >> Savannah: Which is everyone, right? >> Virtually everyone needs to get their story out today. >> Yeah. Yeah. >> And so we have gone to a bunch of other verticals and we've seen the benefits of having that strong, cloud-based platform offer the scale that all storytellers need. >> What are some of the challenges today that aren't, that weren't there a decade ago or even five years ago? We see a lot of media companies looking at the business model innovations, changing landscapes omnichannel distribution, different formats. What's some of the challenges that's going on in content? >> So, you know, content challenges include both production of content and delivery of that content through a great experience. So different parts of ARC focus on those problems and you got to monetize it as well, but what I'd say is unique to Arc and the challenge we talk to our customers about a lot is multi-format production. So, it's not just about one channel. >> Savannah: Right. It's about telling a story and having it go across multi-channels, multi-sites, and having the infrastructure both technically and in the workflow tools, is super critical for our customers and it is a challenge that we receive well. >> A lot of AI is coming into the conversation here. Data, AI, publishing, video, user generated content. It's all data. >> Absolutely, yep. >> It's all data. >> Joe: It's an immense amount of data. >> How do you look at the data plane or the data layer, the data aspect of the platform and what are some of the customers leaning into or are kicking the tires around? What are some of the trends, and what are some of the core issues you see? >> Yeah, so I've spent a lot of time in data ML and analytics looking at giant data sets, and you know, when you look at CMS systems and experience platforms, the first class that it's in, is really the, the documents themselves. What is the story you're saying? But where the rich data is that we can analyze is user behaviors, global distribution of content, how we optimize our CDN and really give a personal experience to the reader, but beyond that, we see a lot of advantages in our digital asset management platform, which is for video, audio, photos, all kinds of media formats, and applying AIML to do detection, suggest photos that might be appropriate based on what a journalist or a marketer is writing in their story. So, there's a lot of opportunities around that sort of data. >> What are some of the business model changes that you're seeing? 'Cause remember we're in digital, Page view advertising has gone down, subscription firewalls on blogs. You got things like Substack emerging. Journalists are kind of like changing. I've seen companies go out of business, some of the media companies or change, some of the small ones go out of business, the bigger ones are evolving. What are some of the business model enablements that you guys see coming, that a platform could deliver, so that a company can value their content, and their talent? >> For sure. I mean this is a perennial question in the media space, right? It's been going on for two decades. >> I was going to say we're- >> Right. >> So it's like- >> Joe: Right, and so we've seen that play out- >> John: Little softball for you. >> Really for almost every format. It's a softball, but- >> It's day three. >> How are we addressing that? You know what, first and foremost, you got to do great storytelling, so, we have tools for that, but then presenting that story, and a great experience no matter what device you're on, that's going to be critical no matter how you're monetizing it, and so, you know, we have customers that go very ad heavy. We also have a subscription platform that can do that built into our infrastructure. >> 50 million plus registered users, correct? >> Yeah, it's unbelievable to scale. Really, Arc is a growth story, and so we went from serving the Washington Post needs, to over 2000 sites today, across 25 countries. >> Very- >> How do we get to that? How do we get that audience if we want to? Can we join that network? Is it a network of people? >> I love that question. >> Of people that are using Arc XP? >> Yeah. >> Actually, we recently launched a new effort around our community, so I think they actually had a meeting yesterday, and so that's one way to get involved, but as you said, everyone needs to have a site and tell great stories. >> Yeah. >> So, we see a wide appeal for our platform, and what's unique about ARC, is it's truly a SaaS model. This is delivered via SaaS, where we take care of all of the services, over a hundred Amazon services, behind the scenes- >> Wow. >> Built into Arc. We manage all of that for our customers, including the CDN. So, it's not as though as our customers have to be making sure the site is up, we've got teams to take care of that 24/7 >> Great value proposition and a lot of need for this, people doing their own media systems themselves. What's the secret sauce to your success? If you had to kind of look at the technology? I see serverless is a big part of it on the EDB stack. What's the, what's the secret sauce? >> I think the secret sauce comes from the roots that Arc has in the Washington Post >> You understand it. >> And some of the most challenging content production workflows anywhere in the world, and I've spent a lot of time, in many newsrooms. So, I think that knowledge, the urgency of what it takes to get a story out, the zero tolerance for the site going down. That DNA really enables our engineers to do great solutions. >> Talk about understanding your user. I mean that that's, and drinking the Kool-Aid, but in a totally amazing way. One of the other things that stuck out to me in doing my research is not only are you a service used, now, by 50 million subscribers, but beyond that, you pride yourself on being a turnkey solution. Folks can get Arc up and running quite quickly. Correct? >> For sure. So, one of the things we built into Arc XP is something called Themes, which has a bunch of pre-built blocks, that our customers don't have to end up with a custom codebase when they've developed a new experience platform. That's not a good solution, of every site be a custom codebase. We're a product with extensibility hooks. >> Savannah: Right. >> That really enables someone to get started very quickly, and that also includes bringing in content from other platforms into Arc, itself. So that journey of migrating a site is really smooth with our toolset. >> What's the history of the company? Is it, did it come from the Washington Post or was that it's original customer? What's the DNA of the firm? >> Yeah, so it was originally built by the Washington Post for the Washington Post. So, designed by digital storytellers, for storytelling. >> Savannah: And one of the largest media outlets out there. >> So, that's that "DNA", the "special sauce". >> Yeah, yeah. >> So that's where that connection is. >> That really is where it comes through. >> John: Awesome. Congratulations on- >> Now today, you know, those roots are still apparent, but we've been very responsive to other needs in the markets around commerce. There's a whole other set of DNA we've brought in, experts in understanding different systems for inventory management, so we can do a great experience on top of some of those legacy platforms. >> My final question, before we go to the challenge- >> Savannah: To the challenge. >> Is, what's next? What's on the roadmap as you look at the technology and the teams that you're managing? What's some of the next milestone or priorities for your business? >> So, it is really about growth and that's the story of Arc XP, which has driven our technology decisions. So, our choice to go serverless was driven by growth and need to make sure we had exceptional experience but most importantly that our engineers could be focused on product development and responding to what the market needed. So, that's why I'd say next year is about, it's enabling our engineers to keep up with the scaling business but still provide great value on the roadmap. >> And it's not like there's ever going to be a shortage of content or stories that need to be told. So I suspect there's a lot of resilience in what you're doing. >> And we hope to be inspired with new ways of telling stories. >> Yeah. >> So if you're in the Washington Post or other media outlets. >> John: Or theCUBE. >> Joe: Or theCUBE. >> Savannah: I know, I was just- >> There's just great formats out there. >> Best dev meeting, let's chat after, for sure. >> Exactly, that's what I've been thinking the whole time. I'm sure the wheels are turning over on this side- >> So great to have you on. >> In a lot of different ways. So, we have a new tradition here at re:Invent, where we are providing you with an opportunity for quite a sizzle reel, Instagram video, 30 second, thought leadership soundbite. What is your hot take, key theme or most important thing that you are thinking about since we're here at this year's show? >> I would say it's the energy that's building in the industry, getting back together, the collaboration, and how that's resulting in us using new technologies. You know, the conversation's no longer about shifting to the cloud. We all have huge infrastructure, the conversation's about observability, how do we know what's going in? How do we make sure we're getting the most value for our customers with those, that technology set. So, I think the energy around that is super exciting. I've always loved building products. So, next year think it's going to be a great year with that, putting together these new technologies. >> I think you nailed it. The energy really is the story and the collaboration. Joe, thank you so much for being here and sharing your story. Arc is lucky to have you and we'll close with one personal anecdote. Favorite place to sail? >> Favorite place to sail. So, I lived in the Caribbean for many years, as we were talking about earlier >> None of us are jealous up here at all. >> And so my favorite place to sail would be in the British Virgin Islands, which was closed during Covid but is now back open, so, if any you've had a chance to go to the BVI, make some time, hop on Catamaran, there's some great spots. >> Well, I think you just gave us a catalyst for our next vacation, maybe a team off-site. >> Bucket list item, of course. >> Yeah, yeah. >> Yeah, Let's bring everyone together. >> Here we go. I love it. Well Joe, thanks so much again for being on the show. We hope to have you back on theCUBE again sometime soon, and thank all of you for tuning in to this scintillating coverage that we have here, live from the AWS re:Invent show floor in Las Vegas, Nevada with John Furrier. I'm Savannah Peterson. This is theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

We are live from the show floor Is it, is it the community that's for the first time on theCUBE. Yeah, we are, and energy at the show this year. the thought leaders, the product development teams. and started licensing the software. You just mentioned the Washington Post. and the development cycle. One of the exciting things we did the digital experience. Do you work across verticals? Yeah, so we began with companies in that category. and so, solving their to get their story out today. offer the scale that What are some of the and the challenge we talk and having the infrastructure both into the conversation here. What is the story you're saying? What are some of the in the media space, right? It's a softball, but- and so, you know, we have the Washington Post needs, and so that's one way to get involved, services, behind the scenes- customers, including the CDN. What's the secret sauce to your success? And some of the most One of the other things So, one of the things we built into Arc XP and that also includes bringing in content for the Washington Post. Savannah: And one of the the "special sauce". John: Awesome. to other needs in the and that's the story of Arc XP, that need to be told. And we hope to be So if you're in the Washington Post chat after, for sure. I'm sure the wheels are that you are thinking about in the industry, getting back Arc is lucky to have you So, I lived in the in the British Virgin Islands, Well, I think you again for being on the show.

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Manu Parbhakar, AWS & Joel Jackson, Red Hat | AWS re:Invent 2022


 

>>Hello, brilliant humans and welcome back to Las Vegas, Nevada, where we are live from the AWS Reinvent Show floor here with the cube. My name is Savannah Peterson, joined with Dave Valante, and we have a very exciting conversation with you. Two, two companies you may have heard of. We've got AWS and Red Hat in the house. Manu and Joel, thank you so much for being here. Love this little fist bump. Started off, that's right. Before we even got rolling, Manu, you said that you wanted this to be the best segment of, of the cubes airing. We we're doing over a hundred segments, so you're gonna have to bring the heat. >>We're ready. We're did go. Are we ready? Yeah, go. We're ready. Let's bring it on. >>We're ready. All right. I'm, I'm ready. Dave's ready. Let's do it. How's the show going for you guys real quick before we dig in? >>Yeah, I think after Covid, it's really nice to see that we're back into the 2019 level and, you know, people just want to get out, meet people, have that human touch with each other, and I think a lot of trust gets built as a functional that, so it's super amazing to see our partners and customers here at Reedman. Yeah, >>And you've got a few in the house. That's true. Just a few maybe, maybe a couple >>Very few shows can say that, by the way. Yeah, it's maybe a handful. >>I think one of the things we were saying, it's almost like the entire Silicon Valley descended in the expo hall area, so >>Yeah, it's >>For a few different reasons. There's a few different silicon defined. Yeah, yeah, yeah. Don't have strong on for you. So far >>It's, it's, it is amazing. It's the 10th year, right? It's decade, I think I've been to five and it's, it grows every single year. It's the, you have to be here. It's as simple as that. And customers from every single industry are here too. You don't get, a lot of shows have every single industry and almost every single location around the globe. So it's, it's a must, must be >>Here. Well, and the personas evolved, right? I was at reinvent number two. That was my first, and it was all developers, not all, but a lot of developers. And today it's a business mix, really is >>Totally, is a business mix. And I just, I've talked about it a little bit down the show, but the diversity on the show floor, it's the first time I've had to wait in line for the ladies' room at a tech conference. Almost a two decade career. It is, yeah. And it was really refreshing. I'm so impressed. So clearly there's a commitment to community, but also a commitment to diversity. Yeah. And, and it's brilliant to see on the show floor. This is a partnership that is robust and has been around for a little while. Money. Why don't you tell us a little bit about the partnership here? >>Yes. So Red Hand and AWS are best friends, you know, forever together. >>Aw, no wonder we got the fist bumps and all the good vibes coming out. I know, it's great. I love that >>We have a decade of working together. I think the relationship in the first phase was around running rail bundled with E two. Sure. We have about 70,000 customers that are running rail, which are running mission critical workloads such as sap, Oracle databases, bespoke applications across the state of verticals. Now, as more and more enterprise customers are finally, you know, endorsing and adopting public cloud, I think that business is just gonna continue to grow. So a, a lot of progress there. The second titration has been around, you know, developers tearing Red Hat and aws, Hey, listen, we wanna, it's getting competitive. We wanna deliver new features faster, quicker, we want scale and we want resilience. So just entire push towards devs containers. So that's the second chapter with, you know, red Hat OpenShift on aws, which launched as a, a joint manage service in 2021 last year. And I think the third phase, which you're super excited about, is just bringing the ease of consumption, one click deployment, and then having our customers, you know, benefit from the joint committed spend programs together. So, you know, making sure that re and Ansible and JBoss, the entire portfolio of Red Hat products are available on AWS marketplace. So that's the 1, 2, 3, it of our relationship. It's a decade of working together and, you know, best friends are super committed to making sure our customers and partners continue successful. >>Yeah, that he said it, he said it perfectly. 2008, I know you don't like that, but we started with Rel on demand just in 2008 before E two even had a console. So the partnership has been there, like Manu says, for a long time, we got the partnership, we got the products up there now, and we just gotta finalize that, go to market and get that gas on the fire. >>Yeah. So Graviton Outpost, local zones, you lead it into all the new stuff. So that portends, I mean, 2008, we're talking two years after the launch of s3. >>That's right. >>Right. So, and now look, so is this a harbinger of things to come with these new innovations? >>Yeah, I, I would say, you know, the innovation is a key tenant of our partnership, our relationship. So if you look at from a product standpoint, red Hat or Rel was one of the first platforms that made a support for graviton, which is basically 40% better price performance than any other distribution. Then that translated into making sure that Rel is available on all of our regions globally. So this year we launched Switzerland, Spain, India, and Red Hat was available on launch there, support for Nitro support for Outpost Rosa support on Outpost as well. So I think that relationship, that innovation on the product side, that's pretty visible. I think that innovation again then translates into what we are doing on marketplace with one click deployments we spoke about. I think the third aspect of the know innovation is around making sure that we are making our partners and our customers successful. So one of the things that we've done so far is Joe leads a, you know, a black belt team that really goes into each customer opportunity, making sure how can we help you be successful. We launched and you know, we should be able to share that on a link. After this, we launched like a big playlist, which talks about every single use case on how do you get successful and running OpenShift on aws. So that innovation on behalf of our customers partners to make them successful, that's been a key tenant for us together as >>Well. That's right. And that team that Manu is talking about, we're gonna, gonna 10 x that team this year going into January. Our fiscal yield starts in January. Love that. So yeah, we're gonna have a lot of no hiring freeze over here. Nope. No ma'am. No. Yeah, that's right. Yeah. And you know what I love about working with aws and, and, and Manu just said it very, all of that's customer driven. Every single event that we, that he just talked about in that timeline, it's customer driven, right? Customers wanted rail on demand, customers want JBoss up in the cloud, Ansible this week, you know, everything's up there now. So it's just getting that go to market tight and we're gonna, we're gonna get that done. >>So what's the algorithm for customer driven in terms of taking the input? Because if every customers saying, Hey, I this a >>Really similar >>Question right up, right? I, that's what I want. And if you know, 95% of the customers say it, Jay, maybe that's a good idea. >>Yeah, that's right. Trends. But >>Yeah. You know, 30% you might be like, mm, you know, 20%, you know, how do you guys decide when to put gas on the fire? >>No, that, I think, as I mentioned, there are about 70,000 large customers that are running rail on Easy Two, many of these customers are informing our product strategy. So we have, you know, close to about couple of thousand power users. We have customer advisory booths, and these are the, you know, customers are informing us, Hey, let's get all of the Red Hat portfolio and marketplace support for graviton, support for Outpost. Why don't we, why are we not able to dip into the consumption committed spend programs for both Red Hat and aws? That's right. So it's these power users both at the developer level as well as the guys who are actually doing large commercial consumption. They are the ones who are informing the roadmap for both Red Hat and aws. >>But do, do you codify the the feedback? >>Yeah, I'm like, I wanna see the database, >>The, I think it was, I don't know, it was maybe Chasy, maybe it was Besos, that that data beats intuition. So do you take that information and somehow, I mean, it's global, 70,000 customers, right? And they have different weights, different spending patterns, different levels of maturity. Yeah. Do you, how do you codify that and then ultimately make the decision? Yeah, I >>If, I mean, well you, you've got the strategic advisory boards, which are made up of customers and partners and you know, you get, you get a good, you gotta get a good slice of your customer base to get, and you gotta take their feedback and you gotta do something with it, right? That's the, that's the way we do it and codify it at the product level, I'm sure open source. That's, that's basically how we work at the product level, right? The most elegant solution in open source wins. And that's, that's pretty much how we do that at the, >>I would just add, I think it's also just the implicit trust that the two companies had built with each other, working in the trenches, making our customers and partners successful over the last decade. And Alex, give an example. So that manifests itself in context of like, you know, Amazon and Red Hat just published the entire roadmap for OpenShift. What are the new features that are becoming over the next six to nine to 12 months? It's open source available on GitHub. Customers can see, and then they can basically come back and give feedback like, Hey, you know, we want hip compliance. We just launched. That was a big request that was coming from our >>Customers. That is not any process >>Also for Graviton or Nvidia instances. So I I I think it's a, >>Here's the thing, the reason I'm pounding on this is because you guys have a pretty high hit rate, and I think as a >>Customer, mildly successful company >>As, as a customer advocate, the better, you know, if, if you guys make bets that pay off, it's gonna pay off for customers. Right. And because there's a lot of failures in it. Yeah. I mean, let's face it. That's >>Right. And I think, I think you said the key word bets. You place a lot of small bets. Do you have the, the innovation engine to do that? AWS is the perfect place to place those small bets. And then you, you know, pour gas on the fire when, when they take off. >>Yeah, it's a good point. I mean, it's not expensive to experiment. Yeah. >>Especially in the managed service world. Right? >>And I know you love taking things to market and you're a go to market guy. Let's talk gtm, what's got your snow pumped about GTM for 2023? >>We, we are gonna, you know, 10 x the teams that's gonna be focused on these products, right? So we're gonna also come out with a hybrid committed spend program for our customers that meet them where they want to go. So they're coming outta the data center going into a cloud. We're gonna have a nice financial model for them to do that. And that's gonna take a lot of the friction out. >>Yeah. I mean, you've nailed it. I, I think the, the fact that now entire Red Hat portfolio is available on marketplace, you can do it on one click deployment. It's deeply integrated with Amazon services and the most important part that Joel was making now customers can double dip. They can drive benefit from the consumption committed spend programs, both from Red Hat and from aws, which is amazing. Which is a game changer That's right. For many of our large >>Customers. That's right. And that, so we're gonna, we're gonna really go to town on that next year. That's, and all the, all the resources that I have, which are the technology sellers and the sas, you know, the engineers we're growing this team the most out that team. So it's, >>When you say 10 x, how many are you at now? I'm >>Curious to see where you're headed. Tell you, okay. There's not right? Oh no, there's not one. It's triple digit. Yeah, yeah. >>Today. Oh, sweet. Awesome. >>So, and it's a very sizable team. They're actually making sure that each of our customers are successful and then really making sure that, you know, no customer left behind policy. >>And it's a great point that customers love when Amazonians and Red Hats show up, they love it and it's, they want to get more of it, and we're gonna, we're gonna give it to 'em. >>Must feel great to be loved like that. >>Yeah, that's right. Yeah. Yeah. I would say yes. >>Seems like it's safe to say that there's another decade of partnership between your two companies. >>Hope so. That's right. That's the plan. >>Yeah. And I would say also, you know, just the IBM coming into the mix here. Yeah. I, you know, red Hat has informed the way we have turned around our partnership with ibm, essentially we, we signed the strategic collaboration agreement with the company. All of IBM software now runs on Rosa. So that is now also providing a lot of tailwinds both to our rail customers and as well as Rosa customers. And I think it's a very net creative, very positive for our partnership. >>That's right. It's been very positive. Yep. Yeah. >>You see the >>Billboards positive. Yeah, right. Also that, that's great. Great point, Dave. Yep. We have a, we have a new challenge, a new tradition on the cube here at Reinvent where we're, well, it's actually kind of a glamor moment for you, depending on how you leverage it. We're looking for your 32nd hot take your Instagram reel, your sizzle thought leadership, biggest takeaway, most important theme from this year's show. I know you want, right, Joel? I mean, you TM boy, I feel like you can spit the time. >>Yeah. It is all about Rosa for us. It is all in on that, that's the native OpenShift offering on aws and that's, that's the soundbite we're going go to town with. Now, I don't wanna forget all the other products that are in there, but Rosa is a, is a very key push for us this year. >>Fantastic. All right. Manu. >>I think our customers, it's getting super competitive. Our customers want to innovate just a >>Little bit. >>The enterprise customers see the cloud native companies. I wanna do what these guys are doing. I wanna develop features at a fast clip. I wanna scale, I wanna be resilient. And I think that's really the spirit that's coming out. So to Joel's point, you know, move to worlds containers, serverless, DevOps, which was like, you know, aha, something that's happening on the side of an enterprise is not becoming mainstream. The business is demanding it. The, it is becoming the centerpiece in the business strategy. So that's been really like the aha. Big thing that's happening here. >>Yeah. And those architectures are coming together, aren't they? That's correct. Right. You know, VMs and containers, it used to be one architecture and then at the other end of the spectrum is serverless. People thought of those as different things and now it's a single architecture and, and it's kind of right approach for the right job. >>And, and a compliments say to Red Hat, they do an incredible job of hiding that complexity. Yeah. Yes. And making sure that, you know, for example, just like, make it easier for the developers to create value and then, and you know, >>Yeah, that's right. Those, they were previously siloed architectures and >>That's right. OpenShift wanna be place where you wanna run containers or virtual machines. We want that to be this Yeah. Single place. Not, not go bolt on another piece of architecture to just do one or the other. Yeah. >>And hey, the hybrid cloud vision is working for ibm. No question. You know, and it's achievable. Yeah. I mean, I just, I've said unlike, you know, some of the previous, you know, visions on fixing the world with ai, hybrid cloud is actually a real problem that you're attacking and it's showing the results. Agreed. Oh yeah. >>Great. Alright. Last question for you guys. Cause it might be kind of fun, 10 years from now, oh, we're at another, we're sitting here, we all look the same. Time has passed, but we are not aging, which is a part of the new technology that's come out in skincare. That's my, I'm just throwing that out there. Why not? What do you guys hope that you can say about the partnership and, and your continued commitment to community? >>Oh, that's a good question. You go first this time. Yeah. >>I think, you know, the, you know, for looking into the future, you need to look into the past. And Amazon has always been driven by working back from our customers. That's like our key tenant, principle number 1 0 1. >>Couple people have said that on this stage this week. Yeah. >>Yeah. And I think our partnership, I hope over the next decade continues to keep that tenant as a centerpiece. And then whatever comes out of that, I think we, we are gonna be, you know, working through that. >>Yeah. I, I would say this, I think you said that, well, the customer innovation is gonna lead us to wherever that is. And it's, it's, it's gonna be in the cloud for sure. I think we can say that in 10 years. But yeah, anything from, from AI to the quant quantum computing that IBM's really pushing behind that, you know, those are, those are gonna be things that hopefully we show up on a, on a partnership with Manu in 10 years, maybe sooner. >>Well, whatever happens next, we'll certainly be covering it here on the cube. That's right. Thank you both for being here. Joel Manu, fantastic interview. Thanks to see you guys. Yeah, good to see you brought the energy. I think you're definitely ranking high on the top interviews. We >>Love that for >>The day. >>Thank >>My pleasure >>Job, guys. Now that you're competitive at all, and thank you all for tuning in to our live coverage here from AWS Reinvent in Las Vegas, Nevada, with Dave Valante. I'm Savannah Peterson. You're watching The Cube, the leading source for high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

Manu and Joel, thank you so much for being here. Are we ready? How's the show going for you guys real and, you know, people just want to get out, meet people, have that human touch with each other, And you've got a few in the house. Very few shows can say that, by the way. So far It's the, you have to be here. I was at reinvent number two. And I just, I've talked about it a little bit down the show, but the diversity on the show floor, you know, forever together. I love that you know, benefit from the joint committed spend programs together. 2008, I know you don't like that, but we started So that portends, I mean, 2008, we're talking two years after the launch of s3. harbinger of things to come with these new innovations? Yeah, I, I would say, you know, the innovation is a key tenant of our So it's just getting that go to market tight and we're gonna, we're gonna get that done. And if you know, 95% of the customers say it, Yeah, that's right. how do you guys decide when to put gas on the fire? So we have, you know, close to about couple of thousand power users. So do you take that information and somehow, I mean, it's global, you know, you get, you get a good, you gotta get a good slice of your customer base to get, context of like, you know, Amazon and Red Hat just published the entire roadmap for OpenShift. That is not any process So I I I think it's a, As, as a customer advocate, the better, you know, if, if you guys make bets AWS is the perfect place to place those small bets. I mean, it's not expensive to experiment. Especially in the managed service world. And I know you love taking things to market and you're a go to market guy. We, we are gonna, you know, 10 x the teams that's gonna be focused on these products, Red Hat portfolio is available on marketplace, you can do it on one click deployment. you know, the engineers we're growing this team the most out that team. Curious to see where you're headed. then really making sure that, you know, no customer left behind policy. And it's a great point that customers love when Amazonians and Red Hats show up, I would say yes. That's the plan. I, you know, red Hat has informed the way we have turned around our partnership with ibm, That's right. I mean, you TM boy, I feel like you can spit the time. It is all in on that, that's the native OpenShift offering I think our customers, it's getting super competitive. So to Joel's point, you know, move to worlds containers, and it's kind of right approach for the right job. And making sure that, you know, for example, just like, make it easier for the developers to create value and Yeah, that's right. OpenShift wanna be place where you wanna run containers or virtual machines. I mean, I just, I've said unlike, you know, some of the previous, What do you guys hope that you can say about Yeah. I think, you know, the, you know, Couple people have said that on this stage this week. you know, working through that. you know, those are, those are gonna be things that hopefully we show up on a, on a partnership with Manu Yeah, good to see you brought the energy. Now that you're competitive at all, and thank you all for tuning in to our live coverage here from

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Bernd Schlotter & Neil Lomax, SoftwareOne | AWS re:Invent 2022


 

(bright upbeat music) >> Hello, wonderful Cloud community and welcome back to our wall-to-wall coverage of AWS re:Invent here in Las Vegas, Nevada. I'm Savannah Peterson, joined by the brilliant John Furrier. John, how you doing this afternoon? >> Doing great, feeling good. We've got day three here, another day tomorrow. Wall-to-wall coverage we're already over a hundred something videos, live getting up. >> You're holding up well. >> And then Cloud show is just popping. It's back to pre-pandemic levels. The audience is here, what recession? But there is one coming but apparently doesn't seem to be an unnoticed with the Cloud community. >> I think, we'll be talking a little bit about that in our next interview in the state of the union. Not just our union, but the the general global economy and the climate there with some fabulous guests from Software One. Please welcome Neil and Bernd, welcome to the show, guys. How you doing? >> Great, thank you. >> Really good. >> Yeah, like you said, just getting over the jet lag. >> Yeah, yeah. Pretty good today, yeah, (laughing loudly) glad we did it today. >> I love that Neil, set your smiling and I can feel your energy. Tell us a little bit about Software One and what you all do. >> Yeah, so Software One we're a software and Cloud solutions provider. We're in 90 countries. We have 65,000 customers. >> Savannah: Just a few. >> Yeah, and we really focus on being close to the customers and helping customers through their software and Cloud journey. So we transact, we sell software in Cloud, 10,000 different ISVs. And then on top of that we a lot of services around the spend optimization FinOps we'll talk about as well, and lots of other areas. But yeah, we're really a large scale partner in this space. >> That's awesome. FinOps, cost optimization, pretty much all we've been talking about here on the give. It's very much a hot topic. I'm actually excited about this and Bernd I'm going to throw this one to you first. We haven't actually done a proper definition of what FinOps is at the show yet. What is FinOps? >> Well, largely speaking it's Cloud cost optimization but for us it's a lot more than for others. That's our superpower. We do it all. We do the technology side but we also do the licensing side. So, we have a differentiated offering. If you would look at the six Rs of application migration we do it all, not even an Accenture as it all. And that is our differentiation. >> You know, yesterday Adams left was on the Keynote. He's like waving his hands around. It's like, "Hey, we got if you want to tighten your belt, come to the Cloud." I'm like, wait a minute. In 2008 when the last recession, Amazon wasn't a factor. They were small. Now they're massive, they're huge. They're a big part of the economic equation. What does belt tightening mean? Like what does that mean? Like do customers just go to the marketplace? Do they go, do you guys, so a lot of moving parts now on how they're buying software and they're fine tuning their Cloud too. It's not just eliminate budget, it's fine tune the machine if you will... >> 'make a smarter Cloud. >> Explain this phenomenon, how people are tackling this cost optimization, Cloud optimization. 'Cause they're not going to stop building. >> No. >> This is right sizing and tuning and cutting. >> Yeah, we see, of course with so many customers in so many countries, we have a lot of different views on maturity and we see customers taking the FinOps journey at different paces. But fundamentally what we see is that it's more of an afterthought and coming in at a panic stage rather than building it and engaging with it from the beginning and doing it continuously. And really that's the huge opportunity and AWS is a big believer in this of continued optimization of the Cloud is a confident Cloud. A confident Cloud means you'll do more with it. If you lose confidence in that bill in what how much it's costing you, you're going to retract. And so it's really about making sure all customers know exactly what's in there, how it's optimized, restocking, reformatting applications, getting more out of the microservices and getting more value out the Cloud and that will help them tighten that belt. >> So the euphoric enthusiasm of previous years of building water just fallen the pipes leaving the lights on when you go to bed. I mean that's kind of the mentality. People were not literally I won't say they weren't not paying attention but there was some just keep going we're all good now it's like whoa, whoa. We turn that service off and no one's using it or do automation. So there's a lot more of that mindset emerging. We're hearing that for the first time price performance being mindful of what's on and off common sense basically. >> Yeah, but it's not just that the lights are on and the faucets are open it's also the air condition is running. So the FinOps foundation is estimating that about a third of Cloud spend is waste and that's where FinOps comes in. We can help customers be more efficient in the Cloud and lower their Cloud spend while doing the same or more. >> So, let's dig in a little bit there. How do you apply FinOps when migrating to the Cloud? >> Well, you start with the business case and you're not just looking at infrastructure costs like most people do you ought look at software licensing costs. For example, if you run SQL on-premise you have an enterprise agreement. But if you move it to the Cloud you may actually take a different more favorable licensing agreement and save a lot of money. And these things are hidden. They're not to be seen but they need to be part of the business case. >> When you look at the modernization trend we had an analyst on our session with David Vellante and Zs (indistinct) from ZK Consulting. He had an interesting comment. He said, "Spend more in Cloud to save more." Which is a mindset that doesn't come across right. Wait a minute, spend more, save more. You can do bet right now with the Clouds kind of the the thesis of FinOps, you don't have to cut. Just kind of cut the waste out but still spend and build if you're smart, there's a lot more of that going on. What does that mean? >> I mean, yeah I've got a good example of this is, we're the largest Microsoft provider in the world. And when of course when you move Microsoft workloads to the Cloud, you don't... Maybe you don't want a server, you can go serverless, right? So you may not win a server. Bernd said SQL, right? So, it's not just about putting applications in the Cloud and workloads in the Cloud. It's about modernizing them and then really taking advantage of what you can really do in the Cloud. And I think that's where the customers are still pretty immature. They're still on that journey of throwing stuff in there and then realizing actually they can take way more advantage of what services are in there to reduce the amount and get even more in there. >> Yeah, and so the... You want to say, something? >> How much, just building on the stereotypical image of Cloud customer is the marketing person with a credit card, right? And there are many of them and they all buy their own Cloud and companies have a hard time consolidating the spend pulling it together, even within a country. But across countries across the globe, it's really, really hard. If you pull it all together, you get a better discount. You spend more to save more. >> Yeah, and also there's a human piece. We had an intern two summers ago playing with our Cloud. We're on a Cloud with our media plus stack left a service was playing around doing some tinkering and like, where's this bill? What is this extra $20,000 came from. It just, we left a service on... >> It's a really good point actually. It's something that we see almost every day right now which is customers also not understanding what they've put in the Cloud and what the implications of spikes are. And also therefore having really robust monitoring and processes and having a partner that can look after that for them. Otherwise we've got customers where they've been really shocked about not doing things the right way because they've empowered the business but also not with the maturity that the business needs to have that responsibility. >> And that's a great point. New people coming in and or people being platooned through new jobs are getting used to the Cloud. That's a great point. I got that brings up my security question 'cause this comes up a lot. So that's what's a lot of spend of people dialing up more security. Obviously people try everything with security, every tool, every platform, and throw everything at the problem. How does that impact the FinOps equation? 'Cause Dev SecOps is now part of everything. Okay, moving security at the CICD pipeline, that's cool. Check Cloud native applications, microservices event-based services check. But now you've got more security. How does that factor into the cost side? What you guys look at that can you share your thoughts on how your customers are managing their security posture without getting kind of over the barrel, if you will? >> Since we are at AWS re:Invent, right? We can talk about the well architected framework of AWS and there's six components to it. And there's reliability, there's security cost, performance quality, operational quality and sustainability. And so when we think about migrating apps to the Cloud or modernizing them in the Cloud security is always a table stakes. >> And it has to be, yeah, go ahead. >> I really like what AWS is doing with us on that. We partner very closely on that area. And to give you a parallel example of Microsoft I don't feel very good about that at the moment. We see a lot of customers right now that get hacked and normally it's... >> 'yeah that's such a topic. >> You mean on Azure? >> Yeah, and what happens is that they normally it's a crypto mining script that the customer comes in they come in as the customer get hacked and then they... We saw an incident the other day where we had 2,100 security incidents in a minute where it all like exploded on the customer side. And so that's also really important is that the customer's understanding that security element also who they're letting in and out of their organization and also the responsibility they have if things go bad. And that's also not aware, like when they get hacked, are they responsible for that? Are they not responsible? Is the provider... >> 'shared responsibility? >> Yeah. >> 'well that security data lake the open cybersecurity schema framework. That's going to be very interesting to see how that plays out to your point. >> Absolutely, absolutely. >> Yeah, it is fascinating and it does require a lot of collaboration. What other trends, what other big challenges are you seeing? You're obviously working with customers at incredible scale. What are some of the other problems you're helping them tackle? >> I think we work with customers from SMB all the way up to enterprise and public sector. But what we see is more in the enterprise space. So we see a lot of customers willing to commit a lot to the Cloud based on all the themes that we've set but not commit financially for all the PNLs that they run in all the business units of all the different companies that they may own in different countries. So it's like, how can I commit but not be responsible on the hook for the bill that comes in. And we see this all the time right now and we are working closely with AWS on this. And we see the ability for customers to commit centrally but decentralized billing, decentralized optimization and decentralized FinOps. So that's that educational layer within the business units who owns the PNL where they get that fitness and they own what they're spending but the company is alone can commit to AWS. And I think that's a big trend that we are seeing is centralized commitment but decentralized ownership in that model. >> And that's where the marketplaces kind of fit in as well. >> Absolutely. >> Yeah, yeah. Do you want to add some more on that? >> I mean the marketplace, if you're going to cut your bill you go to the marketplace right there you want single dashboard or your marketplace what's the customer going to do when they're going to tighten their belts? What do they do? What's their workflow, marketplace? What's the process? >> Well, on marketplaces, the larger companies will have a private marketplace with dedicated pricing managed service they can call off. But that's for the software of the shelf. They still have the data centers they still have all the legacy and they need to do the which ones are we going to keep which ones are we going to retire, we repurchase, we license, rehouse, relocate, all of those things. >> That's your wheelhouse. >> It's a three, yes is our wheelhouse. It's a three to five year process for most companies. >> This could be a tailwind for you guys. This is like a good time. >> I mean FinOps is super cool and super hot right now. >> Not that you're biased? (all laughing loudly) >> But look, it's great to see it because well we are the magic quadrant leader in software asset management, which is a pedigree of ours. But we always had to convince customers to do that because they're always worried, oh what you're going to find do I have an audit? Do I have to give Oracles some more money or SAP some more money? So there's always like, you know... >> 'don't, (indistinct). >> How compliant do I really want? >> Is anyone paying attention to this? >> Well FinOps it's all upside. Like it's all upside. And so it's completely flipped. And now we speak to most customers that are building FinOps internally and then they're like, hold on a minute I'm a bank. Why do I have hundred people doing FinOps? And so that's the trend that we've seen because they just get more and more value out of it all the time. >> Well also the key mindset is that the consumption based model of Cloud you mentioned Oracle 'cause they're stuck in that whoa, whoa, whoa, how many servers license and they're stuck in that extortion. And now they got Cloud once you're on a variable, what's the downside? >> Exactly and then you can look at all the applications, see where you can go serverless see where you can go native services all that sort of stuff is all upside. >> And for the major workloads like SAP and Oracle and Microsoft defined that customers save in the millions. >> Well just on that point, those VMware, SAP, these workloads they're being rolled and encapsulated into containers and Kubernetes run times moved into the Cloud, they're being refactored. So that's a whole nother ballgame. >> Yes. Lift and shift usually doesn't save you any money. So that's relocation with containers may save you money but in some cases you have to... >> 'it's more in the Cloud now than ever before. >> Yeah >> Yeah, yeah. >> Before we take him to the challenge portion we have a little quiz for you, or not a quiz, but a little prop for you in a second. I want to talk about your role. You have a very important role at the FinOps Foundation and why don't you tell me more about that? You, why don't you go. >> All right, so yeah I mean we are a founding member of the Finops organization. You can tell I'm super passionate about it as well. >> I wanted to keep that club like a poster boy for FinOps right now. It's great, I love the energy. >> You have some VA down that is going to go up on the table and dance, (all laughing loudly) >> We're ready for it. We're waiting for that performance here on theCUBE this week. I promise I would keep everyone up an alert... >> 'and it's on the post. And our value to the foundation is first of all the feedback we get from all our customers, right? We can bring that back as an organization to that also as one of the founding members. We're one of the only ones that really deliver services and platforms. So we'll work with Cloud health, Cloud ability our own platform as well, and we'll do that. And we have over 200 practitioners completely dedicated to FinOps as well. So, it's a great foundation, they're doing an amazing job and we're super proud to be part of that. >> Yeah, I love that you're contributing to the community as well as supporting it, looking after your customers. All right, so our new tradition here on theCUBE at re:Invent 'cause we're looking for your 32nd Instagram reel hot take sizzle of thought leadership on the number one takeaway most important theme of the show this year Bernd do you want to go first? >> Of the re:Invent show or whatever? >> You can interpret that however you want. We've gotten some unique interpretations throughout the week, so we're probing. >> Everybody's looking for the superpower to do more with less in the Cloud. That will be the theme of 2023. >> Perfect, I love that. 10 seconds, your mic very efficient. You're clearly providing an efficient solution based on that answer. >> I won't that much. That's... (laughing loudly) >> It's the quiz. And what about you Neil? Give us your, (indistinct) >> I'm going to steal your comment. It's exactly what I was thinking earlier. Tech is super resilient and tech is there for customers when they want to invest and modernize and do fun stuff and they're also there for when they want to save money. So we are always like a constant and you see that here. It's like this is... It's always happening here, always happening. >> It is always happening. It really can feel the energy. I hope that the show is just as energetic and fun for you guys. As the last few minutes here on theCUBE has been thank you both for joining us. >> Thanks. >> Thank you very much. >> And thank you all so much for tuning in. I hope you enjoyed this conversation about FinOps, Cloud confidence and all things AWS re:Invent. We're here in Las Vegas, Nevada with John Furrier, my name is Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (bright upbeat music)

Published Date : Nov 30 2022

SUMMARY :

by the brilliant John Furrier. Wall-to-wall coverage we're already It's back to pre-pandemic levels. and the climate there getting over the jet lag. glad we did it today. Software One and what you all do. Yeah, so Software One Yeah, and we really focus I'm going to throw this one to you first. We do the technology side the machine if you will... 'Cause they're not going to stop building. and tuning and cutting. And really that's the huge opportunity leaving the lights on when you go to bed. and the faucets are open How do you apply FinOps of the business case. kind of the the thesis of in the Cloud and workloads in the Cloud. Yeah, and so the... of Cloud customer is the marketing person Yeah, and also there's a human piece. that the business needs the barrel, if you will? We can talk about the well about that at the moment. and also the responsibility that plays out to your point. What are some of the other problems for all the PNLs that they run And that's where the Do you want to add some more on that? But that's for the software of the shelf. It's a three to five year This could be a tailwind for you guys. I mean FinOps is super So there's always like, you know... And so that's the trend that we've seen that the consumption based model of Cloud Exactly and then you can And for the major moved into the Cloud, but in some cases you have to... 'it's more in the Cloud and why don't you tell me more about that? of the Finops organization. It's great, I love the energy. on theCUBE this week. is first of all the feedback we get on the number one takeaway that however you want. Everybody's looking for the superpower on that answer. I won't that much. And what about you Neil? constant and you see that here. I hope that the show is just as energetic And thank you all

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Wes Barnes and Jon Harrison Final


 

(mellow music) >> Oh, welcome back to theCUBE. We continue our coverage here at AWS re:Invent 22. We're in the Venetian in Las Vegas, and this place is hopping. I'm tell you what. It is a nearly standing room only that exhibit floor is jam packed, and it's been great to be along for the ride here on Accenture's sponsorship at the Executive summit as well. We'll talk about Pfizer today, you know them quite well, one of the largest biopharmaceutical companies in the world but their tech footprint is impressive, to say the least. And to talk more about that is Wes Barnes, senior Director of Pfizer's Digital Hosting Solutions. Wes, good to see you, sir. >> Good to meet you, John. >> And Jon Harrison, the North American lead for Infrastructure and engineering at Accenture. Jon, good to see you as well. >> Good to see you as well. >> Thanks for joining us. >> Happy to be here. >> Alright, so let's jump in. Pfizer, we make drugs, right? >> Pharmaceuticals. >> Yes. >> Among the most preeminent, as I said biopharms in the world. But your tech capabilities and your tech focus as we were talking about earlier, has changed dramatically in the 18 years that you've been there. >> Yep. >> Now, talk about that evolution a little bit to where you were and what you have to be now. >> Yeah, yeah. It's interesting. When I started at Pfizer, IT was an enabling function. It was akin to HR or our facilities function. And over the past couple years, it's dramatically changed. Where Digital now is really at the center of everything we do across Pfizer. You know it really is a core strategic element of our business. >> Yeah. And those elements that you were talking about, just in terms of whether it's research, whether it's your patients, I don't want to go through the laundry lists the litany of things, but the touch points with data and what you need it to do for you in terms of you know, computations, what you, the list is long. It's pretty impressive. >> Yeah, yeah, for sure yeah. >> I mean, shed some light on that for us. >> We cannot release a medicine without the use of technology. And if you think about research now, a huge component of our research is computational chemistry. Manufacturing medicines now is a practice in using data and analytics and predictive machine learning and analytics capabilities to help us determine how to best you know, apply the capabilities to deliver the outcomes that we need. The way in which we connect with patients and payers now is wholly digital. So it's an entirely different way of operating than it was 10 years ago. >> And the past three years, pretty remarkable in many respects, to say the least, I would think, I mean, John, you've seen what Pfizer's been up to, talk about maybe just this, the recent past and all that has happened and what they've been able to do. >> Yeah, I mean, what is so exciting to me about working with a company like Pfizer and working in life sciences more broadly is the impact that they make on patients around the world world, right? I mean, think about those past three years and Pfizer stepped up and met the moment for all of us, right? And as we talk a little bit about the role that we played together with Pfizer with AWS in their journey to the cloud, it's so motivating for myself personally it's so motivating for every single person on the team that we ask to spend nights and weekends migrating things to the cloud, creating new capabilities, knowing that at the end of the day, the work that they're doing is making the world a healthier place. >> Yeah, we talk so much about modernization now, right? And it's, but it kind of means different things to different people depending on where you're coming into the game, right? If you've been smart and been planning all along then this is not a dramatic shift in some cases though, for others it is. Right? >> Yeah. >> Traumatic in some cases for some people. >> For sure. >> For Pfizer, I mean talk about how do you see modernization and what does it mean to your operations? >> Following our success of the COVID program of 2021, I mean it became evident to us that, you know we needed to maintain a new pace of innovation and in fact try to find ways to accelerate that pace of innovation. And as I said earlier everything we do at Pfizer is centered around digital. But despite that, and despite 10 years of consolidating infrastructure and moving towards modern technology, last year, only 10% of Pfizer's infrastructure was in the native public cloud. So we had a problem to solve. In fact, I remember, you know, we had to build up our clinical systems to support the volume of work that we were doing for COVID-19 vaccine. We were rolling things into our data center to build up the capacity to achieve what we needed to achieve. Moving to the public cloud became more imperative to try to achieve the scale and the modern capabilities that we need. >> And so where did you come into play here with this? Because obviously as a partner you're right alongside for the ride but you saw these inherent challenges that they had and how did Accenture answer the bell there? >> Well, so look, I mean we saw Pfizer react to the pandemic. We saw them seize the moment. We talked together about how IT needed to move quicker and quicker towards the cloud to unlock capabilities that would serve Pfizer's business well into the future. And together we laid out some pretty ambitious goals. I mean, really moving at a velocity in a pace that I think for both Accenture and AWS surpassed the velocity and pace that we've done anywhere else. >> Yeah, right, yeah. >> So we've set out on an ambitious plan together. You know, I was kind of reflecting about some of the successes, what went well what didn't in preparation for re:Invent. And you know, many of the folks that'll listen to this will remember the old days of moving data centers when you'd have a war room you'd have a conference bridge open the whole time. Someone would be running around the tile floor in the data center, do a task, call back up to the bridge and say, what do I do next, right? Then when I think about what we did together at Pfizer in moving towards the public cloud, I mean, we had weekends most weekends where we were running a wave with 10,000 plus discrete activities. >> Yeah. >> Wow. >> Right, so that old model doesn't scale. >> Right. >> And we really anchored, >> You have a very crowded data center with a lot of people running into each other. >> You'd have a whole lot of people running around. But we really anchored to an Accenture capability that we call myNav Migrate. I know you guys have talked about it here before so I won't go into that. But what we found is that we approached this problem of velocity not as a technical problem to solve for but as a loading and optimization problem of resources. Right, thought about it just a little bit different way and made sure that we could programmatically control command and control of the program in a way that people didn't have to wait around all Saturday afternoon to be notified that their next activity was ready, right? They could go out, they could live their day and they could get a notification from the platform that says, hey it's about your turn. Right, they could claim it they could do it, they could finish it, and that was really important to us. I mean, to be able to control the program in that type of way at scale. >> Yeah, by the way, the reason we went as fast it was a deliberate choice and you'll talk to plenty of folks who have a five year journey to the public cloud. And the reason we wanted to move as fast as we did and Jon talked about some of it, we wanted to get the capabilities to the business as quickly as we could. The pace of innovation was such that we had to offer native cloud capabilities we had to offer quickly. We also knew that by compressing the time it took to get to the cloud, we could focus the organization get it done as economically as possible but then lift all boats with the tide and move the organization forward in terms of the skills and the capabilities that we need to deliver modern outcomes. >> So, you know, we talk about impacts internally, obviously with your processes, but beyond that, not just scientists not just chemists, but to your, I mean, millions of customers, right? We're talking, you know, globally here. What kind of impacts can you see that directly relate to them, and benefits that they're receiving by this massive technical move you've made? >> Pfizer's mission is breakthroughs that change patient lives. I mean, the work that we do the work that everybody does within Pfizer is about delivering therapies that, you know provide health outcomes that make people live longer, live healthier lives. For us, modernizing our infrastructure means that we can enable the work of scientists to find novel therapies faster or find things that perhaps couldn't have been found any other way without some of the modern technologies that we're bringing to bear. Saving money within infrastructure and IT is treasure that we can pour back into the important areas of research or development or manufacturing. We're also able to, you know, offer an ecosystem and a capability in which we connect with patients differently through digital mechanisms. And modern cloud enables that, you know, using modern digital experiences and customer experience, and patient experience platforms means that we can use wearable devices and mobile technologies and connect to people in different ways and offer solutions that just didn't exist a couple years ago. >> And so, I mean, you're talking about IoT stuff too, right? >> 100%. >> It's way out on the edge and personal mobile, in a mobile environment. And so challenges in terms of you know, data governance and compliance and security, all these things, right? They come into play because it's personal health information. So how, as you've taken them, you know to this public cloud environment how much of a factor are those considerations? Because, you know, this is not just a product a service, it's a live human being. >> Yeah. I mean, you start with that, you think about it through the process and you think about it afterwards, right, I mean, that has to be a core factor in every stage of the program, and it was. >> So in, in terms of where you are now, then, okay, it's not over. >> It's never over. >> I mean, you know, as good as you are today and as fast as you are and as accurate and as efficient. >> Yeah. >> Got to get better, right? You got to stay competitive. >> Yeah. >> So where do you find that? Because, you know, with powers being what they are with speed and what it is how much more is there to squeeze out of this rock? >> There's a lot more to squeeze out of the rock. If you think about what we've done over the past year it's about creating sort of a new minimum viable product for infrastructure. So we've sort of raised the bar and created an environment upon which we can continue to innovate that innovation is going to continue sort of forever at this point. You know, the next focus for us is how to identify the business processes that deliver the greatest value ultimately to our patients. And use the modern platform that we've just built to improve those processes to deliver things faster, deliver new capabilities. Pfizer is making a huge investment in digital medicines therapies that are delivered through smart devices through wearables using, as I said technology that didn't exist before. That wouldn't be possible without the platform that we've built. So over the past year, we've come a long way but I think that we've effectively set the table for all of the things that are yet to come. >> So, Jon, how do you then, as you've learned a lot about life science or, and certainly Pfizer with what they're up to, how do you then apply, you know, what you know about their world to what you know about the tech world and make it actionable for growth to make it actionable for, for future expansion? >> Yeah, I mean, we start by doing it together, right? I think that's a really important part. Accenture brings a wealth of knowledge, both industry experience and expertise, technology experience and expertise. We work together with our clients like Pfizer with our partners like AWS to bring the best across that power of three to meet clients where they're at to understand where they want to go, and then create a bespoke approach that meets their business needs. And that's effectively what we're doing now, right? I mean, if you think about the phase that we've just went through, I mean, a couple of fast facts here no pun intended, right? 7,800 server instances across 11 operating system versions 7,500 databases across 20 database versions, right? 4,700 applications, 350,000 migration activities managed across an eight month period. >> In eight months. >> Yeah. But that's not the goal, right? The goal is now to take, to Wes' point that platform that's been developed and leverage that to the benefit of the business ultimately to the benefit of the patient. >> You know, why them, we have we've talked a lot about Pfizer, but why Accenture? What, what, what's, 'cause it's got to be a two way street, right? >> We've had a long partnership with Accenture. Accenture supports a huge component of our application environment at Pfizer and has for quite a long time. Look, we didn't make it easy on them. We put them up against a large number of world class SIs. But look, Accenture brought, you know, sort of what I think of as the trifecta here. They brought the technical capabilities and knowledge of the AWS environment. They brought the ability to really understand the business outcomes that we were trying to achieve and a program leadership capability that, you know I think is world class. And Jon talked about myNav, you know, we recognized that doing what we were trying to do in the time that we were doing it required new machinery, new analytics and data capabilities that just didn't exist. Automation didn't exist. Some people experience capabilities that would allow us to interface with application owners and users at a velocity and a pace and a scale that just hasn't been seen before at Pfizer. Accenture brought all three of those things together and I think they did a great job helping us get to where we need to be. >> When you hear Jon rattle through the stats like he just did, right? We talk about all, I mean, not that I'm going to ask you to pat yourself on the back but do you ever, >> He should. >> Does it blow your mind a little bit, honestly that you're talking about that magnitude of activity in that compressed period of time? That's extraordinary. >> It's 75% of our global IT footprint now in the public cloud, which is fantastic. I mean, look, I think the timing was right. I think Pfizer is in a little bit of a unique position coming off of COVID. We are incredibly motivated to keep the pace up, I mean across all lines of business. So, you know what we found is a really willing leadership team, executive leadership team, digital leadership team to endorse a change of this magnitude. >> Well, it's a great success story. It's beyond impressive. So congratulations to both you on that front and certainly you wish you continued success down the road as well. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Good job. >> Pfizer, and boy, you talk about a job well done. Just spectacular. All right, you are watching our coverage here on theCUBE, we're at the AWS re:Invent 22 show. This is Executive Summit sponsored by Accenture and you're watching theCUBE the leader in high tech coverage.

Published Date : Nov 30 2022

SUMMARY :

and it's been great to be Jon, good to see you as well. Pfizer, we make drugs, right? has changed dramatically in the 18 years to where you were and And over the past couple years, and what you need it to how to best you know, And the past three years, on the team that we ask to to different people depending on Traumatic in some and the modern capabilities that we need. and pace that we've done anywhere else. And you know, many of with a lot of people and made sure that we could get the capabilities to the that directly relate to them, I mean, the work that we do of you know, data governance in every stage of the program, and it was. So in, in terms of where you are now, and as fast as you are and You got to stay competitive. that deliver the greatest value across that power of three to and leverage that to the of the AWS environment. of activity in that in the public cloud, which is fantastic. and certainly you wish Pfizer, and boy, you

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Andy Tay, Accenture & Sara Alligood, AWS | AWS Executive Summit 2022


 

well you're watching the cube and I knew that you knew that I'm John Walls we're here in Las Vegas it's re invent 22. Big Show AWS putting it on the Big Show here late in 2022 that's going really well we're at the executive Summit right now sponsored by Accenture and we're going to talk about that relationship between Accenture and AWS um kind of where it is now and where it's going you know even bigger things down the road to help us do that two guests Andy Tay who's a senior managing director and the Accenture AWS business group lead at Accenture Andy thanks for being with us thanks for having me and Sarah whose last name was one of my all-time favorites all good because it is it's all good right okay it's all good Sarah all good worldwide leader of accenture's AWS business group for AWS and thank you both again for being here so let's talk about the relationship just in general high level here 30 000 feet a lot of great things have been happening we know a lot of great things are happening but how's this all you think evolved how did how has this come about that you two are just inextricably linked almost here in the cloud space Sarah why don't you jump on that yeah I'd love to um I think one of the the strongest factors that causes that Synergy for us is we both work backwards from our customer outcomes and so just by consistently doing that taking those customer signals um really obsessing over our customers success we know what we're marching towards and so then we kind of extract those themes and really work together to think about okay when we look at this holistically how do we go bigger better faster together and accomplish and solve those customer problems yeah Andy yeah John let me just maybe add and you know to amplify you know what Sarah just touched on um we both have common to our culture this notion of working from the client's perspective first so really delivering to the clients values or um you know in aws's parlance it's you know customer and so that's at the core and when we keep that at the core everything else becomes really easy where we invest what we build key clients we focus on what our team structure is et cetera Etc that's really easy so that sort of core core pillar number one in terms of our sort of you know success factors the second thing that I think really helps us is our sort of scale geographically you know certainly from an Accenture standpoint as you know John we're north of 800 000 people globally um couple that with aws's strength we really do have you know a field depth and breadth across the board that allows us to sort of see and feel what's happening in the market and allows us really to see around the corners as we like to think and say um and and that helps us be intentional on what we do um and then the third thing is really us we might know what we do but we sort of need to then play to our strengths and as you know we're two very different companies one focus on the technology side the other you know focus on the technology Services although we'll touch on you know some of the changes we're looking at as we go forward but that sort of playing to strength is key as well for us as a third pillar of success and so keeping those three things at the core really helps us move you know day to day and year by year and that's what you see in this continued partnership so what are you hearing from your customers these days we've talked a lot already today and it's kind of the buzzword you know modernization right everybody's talking about this transformation I don't care if you're in Mainframe or where you are everybody wants a modernized right now um you know what are you hearing from customers in that regard and I'm sure everybody's in a different state different yeah frame of mind you know some are embracing some are dragging uh what what's your take on the state of play right now well and I think it's like especially in these macroeconomic moments that we're in um time to value is critical for our customers um and then we have the talent shortage but even with those our customers still need us to solve for sustainability and still focus on inclusion diversity and equity and so we can't lower the bar in anything that we've already been doing we need to just keep doing more and building with them and so I think um for us really getting to the to the meat of what our customers need modernization is a big one but we're still seeing just so many of our customers look at basic transformation right how how do I dip in how do I start to move my environment move my people and get ready for what I need to do next for my business and so that that is a challenge and like we said with with the markets as volatile as they are right now I think a lot of customers are just trying to work with us to figure out how to do that in the most optimized and efficient way I just want to kind of rub people on the head and say it's going to be all right I mean it's so volatile as you pointed out Sarah right yeah I mean the market up and down and we're worried about a recession and companies and their plans they want to be Forward Thinking yeah but they've got to you know keep their powder dry too in some respects and get ready for that rainy day you know John it's funny um because you would think you know you've got the one hand you know rub that you know it's gonna be all right and and then on the other end you'll you know maybe clients should sort of hold temper and you know sort of just pause but I think clients get it they see it they feel it they understand the need to invest and I think you know there's a recent study back in 2008 those clients you know Sarah and I were reading the other day those clients who didn't invest ahead of those you know major if you remember those macroeconomic downturn times they came out really on the bad side um and so clients now are realizing that in these times these are the moments to invest and so they get it but they're faced with a couple of challenges one is time Sarah touched on you just don't have time and the second is Talent so we're working in a very intentional way on what we can do to help them there and and as you'll hear later on from Chris Wegman and Eric Farr um we're launching our velocity platform which really helps to compress that type and and get them faster you know time to Value we're also being very intentional on talent and how we help their talent so you know rotate so that we're not just taking the technology Journey but we're also having the people journey and then the third thing Sarah and I really focus on with our teams is figuring out new ways new sources of value for our clients and that's not just cost that's value the broader set and so we find that in moments like this it's actually an opportunity for us to really bring the best of AWS and Accenture to our clients well you hit value and I always find this one kind of tough because there is a big difference between cost and value my cost is X right whatever I write on my chat that's my cost so but but how do you help clients identify that value so that because it's you know it can be a little nebulous right can it not I mean it's uh but you have to validate you got to quantify at the end of the day because that's what the CEO wants to see it's what the CIO wants to see yeah you've got to identify values so how many how do you do that yeah yeah I mean we we have many different ways right velocity which Andy kind of touched on I think is is really um it's our foundational approach to help customers really kind of enter into their Cloud journey and focus on those key factors for Success right so we've got ISB Solutions built in there We've Got Talent and change built in we've got kind of what we're calling the fabric right that foundational technology layer and giving our customers all of that in a way that they can consume in a way that they can control and you know different modules essentially that they can leverage to move it's going to be tangible right they're going to be able to see I've now got access to all these things that I need I can move as I need to move and I'm not constantly you know looking around figuring out how to lock it all together we've given them that picture and that road map on how to really leverage this because we we need to be able to point to tangible outcomes and so that's critical yeah proof's got to be in the pudding and and you know to Sarah's point I think sort of we're entering into this sort of new dare I say new chapter of cloud and then you know sort of the first chapter was sort of those outcomes were around cost you know I've moved you into the cloud you can shut down your data center but now we've sort of got other sources of value now Beyond costs there's news new sources of revenue how do I become a platform company on top of the AWS cloud and then you know eke out new Revenue sources for myself how do I drive new experiences for my customers yeah um how do I maybe tap into the sustainability angle of things and how do I get greater Innovation from my talent how do I operate better in a Sarah said how do I become more Nimble more agile and more responsive to Market demands and so all those areas all those Dynamics all those outcomes are sources of value that were sort of really laser focused on and just ensuring that as a partnership we we help our clients on that Journey so what do you do about talent I mean you brought it up a couple of times UTP has um in terms of of training retaining recruiting all those key elements right now it's an ultra competitive environment right now yeah and there might be a little bit of a talent Gap in terms of what we're producing right so um you know how do you I guess make the most out of that and and make sure you keep the good people around yeah Talent is an interesting one John um and we were just touching on this uh before we got here um you know sort of from an Accenture standpoint um we're obviously focused on growing our AWS Talent um we've now got I think it's north of 27 000 people in Accenture with AWS certifications north of 34 000 certificates you know which is absolutely fantastic a small City it's just I mean it is very intentional in building that um as AWS rolls out new Services Adam touched on a whole bunch of them today we're at the core of that and ramping and building our talent so that we can drive and get our clients quicker to their value and then the second area of focus is what do we do to help our clients Talent how do we train them how do we enable them how do we you know get them to be more agile and you know being able to sort of operate in what we call that digital core operate in the cloud how do we do that and so we're focused um in in capabilities in fact our Accenture head of talent and people and change Christie Smith John is is here this week just for that and we're exploring ways in which we can get tighter and even more Innovative Around Talent and so I ultimately that that bleeds over to where the partnership goes right because if you can enhance that side of it then then everybody wins on that in terms of what you think you know where this is going yeah yeah it's already you know pretty good setup uh things are working pretty well but as the industry changes so rapidly and and you have to meet those needs how do you see the partnership evolving as well to meet those needs down the road we we have a very fortunate position in that our CEOs are both very engaged in this partnership and they push us think bigger go faster figure it out let's ride and there are definite pros and cons and some days I'm flying this close to the Sun but um it isn't a it's an absolute privilege to work with them the way that we get to and so we're always looking I mean Auntie said it earlier this is the relationship that helps us look around corners we've raised the bar and so we're constantly pushing each other pushing our teams just innovating together thinking it all through on where are we going and like I said reading those tea leaves reading those themes from our customers like hey we've just had five customers with the same similar feeling problem that we're trying to solve or we ran into the same issue in the field and how do we put that together and solve for it because we know it's not just five right we know they're more out there and so um I think you know it's it's leadership principles for us right at Amazon that guiding think big um you know insist on high standards that that'll always be core and Central to who we are and then you know fortunately Accenture has a really similar ethos yeah quick take on that Andy yeah I think as we look out you know I think um we're going to we've already seen but we're going to see this continued blurring of Industries um of um you know sort of clients moving into other Industries and yeah sort of this sort of agitation Market agitation um and so I think disruption you know disruption and and we're being you know focused on what do we need to be to do in order to help our clients on those Journeys and and to continue to you know get them you know faster Solutions is an area that we you know we are um really looking at and these are solutions that are either industry Solutions you'll hear a couple of them this week um you know we've got our insurance solution that we're we've developed as an intelligent underwriting capability leveraging AWS AIML to sort of be intelligent and cognitive um you know we've got other Solutions around the around Industries energy and Life Sciences but then also intelligent applications that might be touching you know areas I think earlier today Adam talked about AWS supply chain and that's an area that we are focused on and and proud to be a part of that and we're working very very closely with with Amazon on that uh to help you know our clients move ahead so I think we're going to see this continued blurring and we're going to obviously you know keep addressing that and just keep iterating well it looks like a relationship of trust and expertise right and it's worked out extremely well and uh if this is any indication where the interview went uh even better things are ahead for the partnership so thank you thank you for chiming in I appreciate your perspectives yeah thank you it's been great we continue our coverage here on thecube we're at re invent 22 we're in Las Vegas and you're watching thecube the leader in technical coverage foreign

Published Date : Nov 29 2022

SUMMARY :

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Noor Faraby & Brian Brunner, Stripe Data Pipeline | AWS re:Invent 2022


 

>>Hello, fabulous cloud community and welcome to Las Vegas. We are the Cube and we will be broadcasting live from the AWS Reinvent Show floor for the next four days. This is our first opening segment. I am joined by the infamous John Furrier. John, it is your 10th year being here at Reinvent. How does >>It feel? It's been a great to see you. It feels great. I mean, just getting ready for the next four days. It's, this is the marathon of all tech shows. It's, it's busy, it's crowd, it's loud and the content and the people here are really kind of changing the game and the stories are always plentiful and deep and just it's, it really is one of those shows you kind of get intoxicated on the show floor and in the event and after hours people are partying. I mean it is like the big show and 10 years been amazing run People getting bigger. You're seeing the changing ecosystem Next Gen Cloud and you got the Classics Classic still kind of doing its thing. So getting a lot data, a lot of data stories. And our guests here are gonna talk more about that. This is the year the cloud kind of goes next gen and you start to see the success Gen One cloud players go on the next level. It's gonna be really fun. Fun week. >>Yes, I'm absolutely thrilled and you can certainly feel the excitement. The show floor doors just opened, people pouring in the drinks are getting stacked behind us. As you mentioned, it is gonna be a marathon and very exciting. On that note, fantastic interview to kick us off here. We're starting the day with Stripe. Please welcome nor and Brian, how are you both doing today? Excited to be here. >>Really happy to be here. Nice to meet you guys. Yeah, >>Definitely excited to be here. Nice to meet you. >>Yeah, you know, you were mentioning you could feel the temperature and the energy in here. It is hot, it's a hot show. We're a hot crew. Let's just be honest about that. No shame in that. No shame in that game. But I wanna, I wanna open us up. You know, Stripe serving 2 million customers according to the internet. AWS with 1 million customers of their own, both leading companies in your industries. What, just in case there's someone in the audience who hasn't heard of Stripe, what is Stripe and how can companies use it along with AWS nor, why don't you start us off? >>Yeah, so Stripe started back in 2010 originally as a payments company that helped businesses accept and process their payments online. So that was something that traditionally had been really tedious, kind of difficult for web developers to set up. And what Stripe did was actually introduce a couple of lines of code that developers could really easily integrate into their websites and start accepting those payments online. So payments is super core to who Stripe is as a company. It's something that we still focus on a lot today, but we actually like to think of ourselves now as more than just a payments company but rather financial infrastructure for the internet. And that's just because we have expanded into so many different tools and technologies that are beyond payments and actually help businesses with just about anything that they might need to do when it comes to the finances of running an online company. So what I mean by that, couple examples being setting up online marketplaces to accept multi-party payments, running subscriptions and recurring payments, collecting sales tax accurately and compliantly revenue recognition and data and analytics. Importantly on all of those things, which is what Brian and I focus on at Stripe. So yeah, since since 2010 Stripes really grown to serve millions of customers, as you said, from your small startups to your large multinational companies, be able to not only run their payments but also run complex financial operations online. >>Interesting. Even the Cube, the customer of Stripe, it's so easy to integrate. You guys got your roots there, but now as you guys got bigger, I mean you guys have massive traction and people are doing more, you guys are gonna talk here on the data pipeline in front you, the engineering manager. What has it grown to, I mean, what are some of the challenges and opportunities your customers are facing as they look at that data pipeline that you guys are talking about here at Reinvent? >>Yeah, so Stripe Data Pipeline really helps our customers get their data out of Stripe and into, you know, their data warehouse into Amazon Redshift. And that has been something that for our customers it's super important. They have a lot of other data sets that they want to join our Stripe data with to kind of get to more complex, more enriched insights. And Stripe data pipeline is just a really seamless way to do that. It lets you, without any engineering, without any coding, with pretty minimal setup, just connect your Stripe account to your Amazon Redshift data warehouse, really secure. It's encrypted, you know, it's scalable, it's gonna meet all of the needs of kind of a big enterprise and it gets you all of your Stripe data. So anything in our api, a lot of our reports are just like there for you to take and this just overcomes a big hurdle. I mean this is something that would take, you know, multiple engineers months to build if you wanted to do this in house. Yeah, we give it to you, you know, with a couple clicks. So it's kind of a, a step change for getting data out of Stripe into your data work. >>Yeah, the topic of this chat is getting more data outta your data from Stripe with the pipelining, this is kind of an interesting point, I want to get your thoughts. You guys are in the, in the front lines with customers, you know, stripes started out with their roots line of code, get up and running, payment gateway, whatever you wanna call it. Developers just want to get cash on the door. Thank you very much. Now you're kind of turning in growing up and continue to grow. Are you guys like a financial cloud? I mean, would you categorize yourself as a, cuz you're on top of aws? >>Yeah, financial infrastructure of the internet was a, was a claim I definitely wanna touch on from your, earlier today it was >>Powerful. You guys are super financial cloud basically. >>Yeah, super cloud basically the way that AWS kind of is the superstar in cloud computing. That's how we feel at Stripe that we want to put forth as financial infrastructure for the internet. So yeah, a lot of similarities. Actually it's funny, we're, we're really glad to be at aws. I think this is the first time that we've participated in a conference like this. But just to be able to participate and you know, be around AWS where we have a lot of synergies both as companies. Stripe is a customer of AWS and you know, for AWS users they can easily process payments through Stripe. So a lot of synergies there. And yeah, at a company level as well, we find ourselves really aligned with AWS in terms of the goals that we have for our users, helping them scale, expand globally, all of those good things. >>Let's dig in there a little bit more. Sounds like a wonderful collaboration. We love to hear of technology partnerships like that. Brian, talk to us a little bit about the challenges that the data pipeline solves from Stripe for Redshift users. >>Yeah, for sure. So Stripe Data Pipeline uses Amazon RedShift's built in data sharing capabilities, which gives you kind of an instant view into your Stripe data. If you weren't using Stripe data pipeline, you would have to, you know, ingest the state out of our api, kind of pull yourself manually. And yeah, I think that's just like a big part of it really is just the simplicity with what you can pull the data. >>Yeah, absolutely. And I mean the, the complexity of data and the volume of it is only gonna get bigger. So tools like that that can make things a lot easier are what we're all looking for. >>What's the machine learning angle? Cause I know there's lots of big topic here this year. More machine learning, more ai, a lot more solutions on top of the basic building blocks and the primitives at adds, you guys fit right into that. Cause developers doing more, they're either building their own or rolling out solutions. How do you guys see you guys connecting into that with the pipeline? Because, you know, data pipelining people like, they like that's, it feels like a heavy lift. What's the challenge there? Because when people roll their own or try to get in, it's, it's, it could be a lot of muck as they say. Yeah. What's the, what's the real pain point that you guys solve? >>So in terms of, you know, AI and machine learning, what Stripe Data Pipeline is gonna give you is it gives you a lot of signals around your payments that you can incorporate into your models. We actually have a number of customers that use Stripe radar data, so our fraud product and they integrate it with their in-house data that they get from other sources, have a really good understanding of fraud within their whole business. So it's kind of a way to get that data without having to like go through the process of ingesting it. So like, yeah, your, your team doesn't have to think about the ingestion piece. They can just think about, you know, building models, enriching the data, getting insights on top >>And Adam, so let's, we call it etl, the nasty three letter word in my interview with them. And that's what we're getting to where data is actually connecting via APIs and pipelines. Yes. Seamlessly into other data. So the data mashup, it feels like we're back into in the old mashup days now you've got data mashing up together. This integration's now a big practice, it's a becoming an industry standard. What are some of the patterns and matches that you see around how people are integrating their data? Because we all know machine learning works better when there's more data available and people want to connect their data and integrate it without the hassle. What's the, what's some of the use cases that >>Yeah, totally. So as Brian mentioned, there's a ton of use case for engineering teams and being able to get that data reported over efficiently and correctly and that's, you know, something exactly like you touched on that we're seeing nowadays is like simply having access to the data isn't enough. It's all about consolidating it correctly and accurately and effectively so that you can draw the best insights from that. So yeah, we're seeing a lot of use cases for teams across companies, including, a big example is finance teams. We had one of our largest users actually report that they were able to close their books faster than ever from integrating all of their Stripe revenue data for their business with their, the rest of their data in their data warehouse, which was traditionally something that would've taken them days, weeks, you know, having to do the manual aspect. But they were able to, to >>Simplify that, Savannah, you know, we were talking at the last event we were at Supercomputing where it's more speeds and feeds as people get more compute power, right? They can do more at the application level with developers. And one of the things we've been noticing I'd love to get your reaction to is as you guys have customers, millions of customers, are you seeing customers doing more with Stripe that's not just customers where they're more of an ecosystem partner of Stripe as people see that Stripe is not just a, a >>More comprehensive solution. >>Yeah. What's going on with the customer base? I can see the developers embedding it in, but once you get Stripe, you're like a, you're the plumbing, you're the financial bloodline if you will for the all the applications. Are your customers turning into partners, ecosystem partners? How do you see that? >>Yeah, so we definitely, that's what we're hoping to do. We're really hoping to be everything that a user needs when they wanna run an online business, be able to come in and maybe initially they're just using payments or they're just using billing to set up subscriptions but down the line, like as they grow, as they might go public, we wanna be able to scale with them and be able to offer them all of the products that they need to do. So Data Pipeline being a really important one for, you know, if you're a smaller company you might not be needing to leverage all of this big data and making important product decisions that you know, might come down to the very details, but as you scale, it's really something that we've seen a lot of our larger users benefit from. >>Oh and people don't wanna have to factor in too many different variables. There's enough complexity scaling a business, especially if you're headed towards IPO or something like that. Anyway, I love that the Stripe data pipeline is a no code solution as well. So people can do more faster. I wanna talk about it cuz it struck me right away on our lineup that we have engineering and product marketing on the stage with us. Now for those who haven't worked in a very high growth, massive company before, these teams can have a tiny bit of tension only because both teams want a lot of great things for the end user and their community. Tell me a little bit about the culture at Stripe and what it's like collaborating on the data pipeline. >>Yeah, I mean I, I can kick it off, you know, from, from the standpoint like we're on the same team, like we want to grow Stripe data pipeline, that is the goal. So whatever it takes to kind of get that job done is what we're gonna do. And I think that is something that is just really core to all of Stripe is like high collaboration, high trust, you know, this is something where we can all win if we work together. You don't need to, you know, compete with like products for like resourcing or to get your stuff done. It's like no, what's the, what's the, the team goal here, right? Like we're looking for team wins, not, you know, individual wins. >>Awesome. Yeah. And at the end of the day we have the same goal of connecting the product and the user in a way that makes sense and delivering the best product to that target user. So it's, it's really, it's a great collaboration and as Brian mentioned, the culture at Stripe really aligns with that as >>Well. So you got the engineering teams that get value outta that you guys are dealing with, that's your customer. But the security angle really becomes a big, I think catalyst cuz not just engineering, they gotta build stuff in so they're always building, but the security angle's interesting cuz now you got that data feeding security teams, this is becoming very secure security ops oriented. >>Yeah, you know, we are really, really tight partners with our internal security folks. They review everything that we do. We have a really robust security team. But I think, you know, kind of tying back to the Amazon side, like Amazon, Redshift is a very secure product and the way that we share data is really secure. You know, the, the sharing mechanism only works between encrypted clusters. So your data is encrypted at rest, encrypted and transit and excuse me, >>You're allowed to breathe. You also swallow the audience as well as your team at Stripe and all of us here at the Cube would like your survival. First and foremost, the knowledge we'll get to the people. >>Yeah, for sure. Where else was I gonna go? Yeah, so the other thing like you kind of mentioned, you know, there are these ETLs out there, but they, you know that that requires you to trust your data to a third party. So that's another thing here where like your data is only going from stripe to your cluster. There's no one in the middle, no one else has seen what you're doing, there's no other security risks. So security's a big focus and it kind of runs through the whole process both on our side and Amazon side. >>What's the most important story for Stripe at this event? You guys hear? How would you say, how would you say, and if you're on the elevator, what's going on with Stripe? Why now? What's so important at Reinvent for Stripe? >>Yeah, I mean I'm gonna use this as an opportunity to plug data pipelines. That's what we focus on. We're here representing the product, which is the easiest way for any user of aws, a user of Amazon, Redshift and a user of Stripe be able to connect the dots and get their data in the best way possible so that they can draw important business insights from that. >>Right? >>Yeah, I think, you know, I would double what North said, really grow Stripe data pipeline, get it to more customers, get more value for our customers by connecting them with their data and with reporting. I think that's, you know, my goal here is to talk to folks, kind of understand what they want to see out of their data and get them onto Stripe data pipeline. >>And you know, former Mike Mikela, former eight executive now over there at Stripe leading the charge, he knows a lot about Amazon here at aws. The theme tomorrow, Adams Leslie keynote, it's gonna be a lot about data, data integration, data end to end Lifeing, you see more, we call it data as code where engineering infrastructure as code was cloud was starting to see a big trend towards data as code where it's more of an engineering opportunity and solution insights. This data as code is kinda like the next evolution. What do you guys think about that? >>Yeah, definitely there is a ton that you can get out of your data if it's in the right place and you can analyze it in the correct ways. You know, you look at Redshift and you can pull data from Redshift into a ton of other products to like, you know, visualize it to get machine learning insights and you need the data there to be able to do this. So again, Stripe Data Pipeline is a great way to take your data and integrate it into the larger data picture that you're building within your company. >>I love that you are supporting businesses of all sizes and millions of them. No. And Brian, thank you so much for being here and telling us more about the financial infrastructure of the internet. That is Stripe, John Furrier. Thanks as always for your questions and your commentary. And thank you to all of you for tuning in to the Cubes coverage of AWS Reinvent Live here from Las Vegas, Nevada. I'm Savannah Peterson and we look forward to seeing you all week.

Published Date : Nov 29 2022

SUMMARY :

I am joined by the infamous John Furrier. kind of goes next gen and you start to see the success Gen One cloud players go Yes, I'm absolutely thrilled and you can certainly feel the excitement. Nice to meet you guys. Definitely excited to be here. Yeah, you know, you were mentioning you could feel the temperature and the energy in here. as you said, from your small startups to your large multinational companies, I mean you guys have massive traction and people are doing more, you guys are gonna talk here and it gets you all of your Stripe data. you know, stripes started out with their roots line of code, get up and running, payment gateway, whatever you wanna call it. You guys are super financial cloud basically. But just to be able to participate and you know, be around AWS We love to hear of technology of it really is just the simplicity with what you can pull the data. And I mean the, the complexity of data and the volume of it is only gonna get bigger. blocks and the primitives at adds, you guys fit right into that. So in terms of, you know, AI and machine learning, what Stripe Data Pipeline is gonna give you is matches that you see around how people are integrating their data? that would've taken them days, weeks, you know, having to do the manual aspect. Simplify that, Savannah, you know, we were talking at the last event we were at Supercomputing where it's more speeds and feeds as people I can see the developers embedding it in, but once you get Stripe, decisions that you know, might come down to the very details, but as you scale, Anyway, I love that the Stripe data pipeline is Yeah, I mean I, I can kick it off, you know, from, So it's, it's really, it's a great collaboration and as Brian mentioned, the culture at Stripe really aligns they gotta build stuff in so they're always building, but the security angle's interesting cuz now you Yeah, you know, we are really, really tight partners with our internal security folks. You also swallow the audience as well as your team at Stripe Yeah, so the other thing like you kind of mentioned, We're here representing the product, which is the easiest way for any user I think that's, you know, my goal here is to talk to folks, kind of understand what they want And you know, former Mike Mikela, former eight executive now over there at Stripe leading the charge, Yeah, definitely there is a ton that you can get out of your data if it's in the right place and you can analyze I love that you are supporting businesses of all sizes and millions of them.

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Day 1 Keynote Analysis | SuperComputing 22


 

>>Hello everyone. Welcome to the Cubes Live here in Dallas, Texas. I'm John Ferer, host of the Cube, Three days of wall to wall coverage. Of course, we've got the three fabulous guests here, myself, Savannah, Peterson. S look wonderful. >>Thank you. Jong on. I, I feel lucky to play the part here with my 10 gallon hat. >>Dave Nicholson, who's the analyst uncovering all the Dell Supercomputing, hpe all the technology is changing the game. Dave, you look great. Thanks for coming on. >>Thanks, John. I appreciate >>It. All right, so, so, so you look good. So we're in Dallas, Texas is a trade show conference. I don't know what you'd call this these days, but thousands of booths are here. What's the take here? Why supercomputing 22? What's the big deal? >>Well, the big deal is dramatic incremental progress in terms of supercomputing capability. So what this conference represents is the leading edge in what it can deliver to the world. We're talking about scale that is impossible to comprehend with the human brain, but you can toss out facts and figures like performance measured in ex flops, millions of CPU cores working together, thousands of kilowatts of power required to power these systems. And I think what makes this, what makes this show unique is that it's not just a bunch of vendors, but it's academia. It's PhD candidates coming and looking for companies that they might work with. So it's a very, very different vibe here. >>Savannah, we were talking last night before we were setting up our agenda for it to drill down on this week. And you know, you were, by the way, that looks great. I mean, I wish I had one. >>We'll get you one by the end of the show, >>John. Don't worry. You know, Texas is always big in Texas and that's the, the thing here, but Supercomputing seems like that had a lull for a while. Yeah, it seems like it's gonna explode and you get a chance to review the papers, take a look at it. You, you're a, I won't say closet hardware nerd, but that's your roots. >>Yeah, yeah. Very openly hardware nerd. And, and I'm excited because I, we saw a lot of hype around quantum and around AI five, 10 years ago, but we weren't seeing the application at scale and we also weren't seeing, quite frankly, the hardware wasn't ready to power these types of endeavors at scale. Whereas now, you know, we've got, we've got air cooling, we've got liquid cooling, we've got multiple GPU's. Dell was just showing me all eight of theirs that they put in their beautiful million dollar piece of equipment, which is extremely impressive for folks to run complex calculations. And, but what I'm excited about with all the, I love when we fuse business and academia together, I think that that doesn't happen very often. I've been impressed. I mean, when I walked in today, right away, I'm sure y'all can't see this at home just yet, but we'll try and give you a feel over the course of the next few days. This conference is huge. This >>Is, yeah, it is >>Way bigger than I was expecting, You know, a lot larger than where we just were in Detroit. And, and I love it because we've got the people that are literally inventing the calculations that will determine a lot of our future from sequencing our genome to powering our weather forecasting, as well as all of the companies that create the hardware and the software that's gonna actually support that. Those algorithms and >>Those, and, and the science and the engineering involved has just been going on since 1988. This conference, this trade show going on since 1988, which is, it, it passes the test of time and now the future with all the new use cases emerging from the compute and supercomputing architectures out there, it's from cradle to grave. If you're, if you're in this business, you, you're in school all the way through the industry, it doesn't seem to stop that, that university student side of it. I mean that whole student section here. So you don't see that very often in some of these tech shows, like from students to boardroom. >>Yeah. I actually brought the super computer from 1988 with me in my pocket. And I'm not sure that I'm even joking. I this may have as much processing power, certainly as much storage with one terabyte on board. I sprung for the one terabyte folks. But it is mind boggling the amount of compute power we're, we're talking about. When you dig below the surface, which we'll be doing in the coming days, you see things like leaping from P C I E, you know, gen four to gen five, and the increase that that gives us in, in terms of capabilities for plugging into the motherboard and accessing the CPU complex and on and on and on. But, but you know, something Savannah alluded to, we're talking about the leading edge of what is possible from a humanity perspective. 1%. And, and so I'd like to get into, you know, as we're we're talking to some of the experts that we'll get a chance to talk to, I'd like to get their view on what the future holds and whether we can simply grow through quantitative increases in compute power, or if the real promise is out there in the land of quantum computing, are we all sort of hanging our hats, our large 10 gallon hats? >>If that's yes. Our hats, if we're hanging our hats on that, that that's when truly we'll be able to tease insight out of chaos. I'd like to hear from some of the real experts on that subject. >>I'm glad you brought that up, cuz I'm personally pretty pumped about quantum computing, but I've seen it sit in this hype stage for quite a while and I'm ready for the application. So I'm curious to hear >>What our experts, That's an awesome, that would be, I think that would be an awesome bumper sticker. Frankly. Savannah, I'm pumped, I'm pumped about quantum computing. Who is this person? Who is this person? >>I wanna see it first. Did someone show me it? >>Yeah, yeah. 400 qubits I think was the latest IBM announcement, which, which means something. I'll pretend like I completely understand what it means. >>Tell us what that means, David. >>Well, well, so, so Savannah, let me man explain it to you. Yeah, >>Let's >>Hear it. So, so it's basically, it's, you know, in conventional computing you can either, you can either be on or off zero or one in quantum computing, you can be both, neither or all of the above. That's, that's, that's, that's the depth to which I can go. I >>Like that. That was actually a succinct, as humanly possible >>Really sounds like a Ponzi scheme to me. I, I'm not sure if I, >>Well, let's get into some of the thoughts that you guys have on some of the papers. We saw Savannah and Dave, your perspective on this whole next level kind of expansion with supercomputing and super cloud and super apps will do for this next gen. What use cases are kind of shining out of this, because, you know, it used to be you were limited by how much gear you had stacked up, how big the server could be, the supercomputer. Now you've got large scale cloud computing, you got the ability to have different subsystems like advances in networking. So you're seeing a new architectural, almost bigger. Super computing isn't just a machine, it's a collection of machines, It's a collection of Yeah. Of other stuff. What's your thoughts on these, this architecture and then the use cases that are gonna emerge that were not getable before? >>So in the past, you, you talk about, you know, 1988 and, and you know, let's say a decade ago, the race was to assemble enough compute power to be able to do things quickly enough to be practical. So we knew that if we applied software to hardware, we could get an answer to a problem because we were asking very, very specific questions. And how quickly we got the answer would determine whether it was practical to pursue it or not. So if something took a day instead of a month, okay, fantastic. But now we've reached this critical mass. You could argue when that happened, but definitely I think we're there where things like artificial intelligence and machine learning are the core of what we're doing. We're not just simply asking systems to deliver defined answers. We're asking them to learn from their experiences, starts getting a little spooky, and we're asking them to tease insights out in a way that we haven't figured out. >>So we're saying give us the insight. We're not telling the system specifically how to give us that insight. So I think that's, that's the fundamental difference that's the frontier, is, you know, you're gonna hear a lot about AI and ml and then if you retreat back a bit from Supercomputing, you're in the realm of high performance computing, which is sort of junior version of supercomputing. It's instead of the billion dollar system, it's the system that, you know, schlubs like, like, like, like Facebook or AWS might be able to afford, you know, maybe a hundred million dollars for a system casual, just, just sort of casual kind of thing next to the coffee table in the living room. But I think that's really gonna be the talk. So that's a huge tent when you talk about AI and ml. Yeah, >>I I, I totally agree. We're having some of the conversations that we've had for a long time about AI and bias. I saw a lot of the papers were looking at that. I think that's what's gonna be really interesting to me, what's most exciting about this is how are we pulling together all of this on a global scale. So I'm excited to see how supercomputing impacts climate change, our ability to monitor environmental conditions around the globe and different governments and bodies can all combine. And all of this information can be going into a central brain and learning from it and figuring out how we can make the world a better place. We're learning about the body. There's a lot of people doing molecular biology and sequencing of the genome here. We've got, there's, there's, It's just, it's very, I I don't think a lot of people realize that supercomputing pretty much touches every aspect of our >>Lives. I mean, we've had it, we've had it for a while. I think cloud computing took a lot of the attention, given that that brought in massive capabilities, a lot of agility. And I think what's interesting here at this show, if you look at, you know, what's going on from the guess, like I said, from the dorm room to the boardroom, everyone's here, but you look at what's actually going on above the hardware, CNCF is here. They have a booth, the whole cloud native software business. It's gonna be interesting to see how the software business takes advantage of totally. How these architectures, because let's face it, I've never heard a developer pointer say, I wanna run on slower hardware. So no one wants that. So now if you abstract away the hardware, as we know with, with cloud computing and DevOps cloud on premises and Edge, David, this is like, this is again, nirvana for the industry because you want, it's an exciting thing, the fastest possible compute system for the software. >>Yeah, yeah. >>I I, at the end of the day, that's what we're talking >>About. So I asked, I asked the, the gift question to my Wharton students this morning on a call, and I, you know, I asked specifically if, if I could give you something that was the result of super computing's amazing nature, what would it be? Would it be personalized therapeutics in healthcare? Would it be something related to climate? Being able to figure out exactly what we can do. There's a whole range of possibilities. And what's interesting is >>What were some of the answers? >>So, so, so a lot of the answers, a lot of the answers came down to, to two categories and it was really, it was healthcare and climate. Yeah. A lot of, a lot of understanding and of course, and of course a lot of jokes about how eventually supercomputers will determine that. The problem is people, >>It's people. Yeah, no. So I knew you were headed there, >>But >>Don't people just want custom jeans? Yeah. >>Or, well, so one of the, one of the good ones though was, >>Was also that >>While we're >>Here, a person from a company who shall not be named said, oh, advertising, it was the, it was the what if you could predict with a high degree of certainty that when you sent someone an email saying, Hey, do you wanna buy this? They would say, Well, yeah, I do. Dramatically lowering the cost of acquisition for an individual customer as an example. Those are the kinds of breakthroughs that will transform how we live. Because all of a sudden, industries are completely disrupted, disrupted, not necessarily directly related to supercomputing, but you think about automating the entire fleet of, of, of trucks in, in North America. What does that do to people who currently drive those trucks? Yeah, so there are, there are societal questions at hand that I don't necessarily know the academics are, are, are considering when they're thinking what's possible. >>Well, I think, I think the point about the ad thing brings up the whole cultural shift that's going on from the old generation of, Hey, let's use our best minds in the industry to figure out how to place an ad at the right place in the right pixel, at the right time. Versus solving real problems like climate change our, you know, culture and society and get us getting along as a country and world water sustainability fires in California. Yeah, I mean, come on. >>There's a lot. So I, I gotta say, I was curious when you were playing with your pocket computer there and talking about the terabyte that you have inside. So back in 1988 when Supercomputing started, the first show was in Orlando. It was actually the same four days that we're here right now. I was born in 1988 if we're just talking about how great 1988 is. And so I guess I, >>I was born, So were we Savannah? So were we >>The era of, I think I was in third grade at that time. >>We won't tell, we won't say what you told me earlier about 1988 for you. But that said, so 1988 was when Steve Jobs released the next computer. He was out of Apple at that time. Yeah, that's right. >>Eight >>Megabytes of Ram. >>It's called the Cube. I think >>It's respectable. That's all it was called. It was, it was, it was, it was the cube, which is pretty, pretty exciting. But when we were looking at, yeah, on the supercomputing side, your phone would've been about, is a capable, >>So where will we be in 20 years? It's amazing >>What we gonna, >>Will our holograms be here instead of us physically sitting, sitting at the table? I don't know. >>Well, it's gonna be very interesting to see how the global ecosystem evolves. It used to be very nationalistic culture with computing. I think, I think we're gonna see global, you know, flattening of culture relative to computing. I think space will be a, a massive hopeful, massive discussion. I think software and automation will be at levels we don't even see. So I think software, to me, I'm looking at, that's the enablement of this supercomputing show. In terms of the next five years, what are they gonna do to enable more faster intelligent horsepower? And, and what does that look like? Is it, it used to be simple processor, more processors, more threads, multicores, and then stuff around it. I think this is where I think it's gonna shift to more network computing, network processing, edge latency, physics is involved. I mean, every, everything you can squeeze out of the physics will be Yeah. Interesting to watch. Well, when >>We, when we, when we peel back the cover on the actual pieces of hardware that are driving this revolution, parallelizing, you know, of workloads is critical to this. It's what super computing consists of. There's no such thing as a supercomputer sitting by itself on a table. Even the million dollar system from Dell, which is crazy when you hear Dell and million dollar system. >>And it's still there too, >>Right? Just, just hanging out. Yeah. But, but it's all about the interconnect. When you want to take advantage of parallel processing, you have to have software that can leverage all of the resources and connectivity becomes increasingly important. I think that's gonna be a thread that we're gonna see throughout the next few days with the, with the, you know, the motherboards, for lack of a lack of a better term, allowing faster access to memory, faster access to cpu, gpu, dpu, networking, storage devices, plugging in those all work together. But increasingly it's that connectivity layer that's critically important. Questions of InfiniBand versus ethernet. Our DMA over converged ethernet as an example, a lot of these architectural decisions are gonna be based on power cooling, dead city. So lot of details behind the scenes to make the magic happen. I >>Think the power is gonna be, you know, thinking 20 years out, hopefully everything here is powered sustainably 20 years from now because power pull, I mean these, the more exciting things going on in your supercomputer. The power suck is massive. That when we were talking to Dell, they were saying that's one of the biggest problems, >>Concerns, that's gonna their customers and that's gonna play into sustainability. So a lot of great guests, we got folks from Dell and the industry, a lot of the manufacturers, a lot of the hardware software experts gonna come on and share what's going on. You know, we did a, we did a post why hardware matters a few months ago, Dave. Everyone's like, well it does now more than ever. So we're gonna get into it here at Supercomputing 22, where the hardware matters. Faster power, as we say for the applications. Mr. Cube, moving back with more live coverage. Stay with us back.

Published Date : Nov 15 2022

SUMMARY :

host of the Cube, Three days of wall to wall coverage. I, I feel lucky to play the part here with my 10 gallon hat. hpe all the technology is changing the game. It. All right, so, so, so you look good. And I think what makes And you know, you were, by the way, that looks great. Yeah, it seems like it's gonna explode and you get a chance to review the papers, Whereas now, you know, we've got, we've got air cooling, that will determine a lot of our future from sequencing our genome to powering our weather forecasting, So you don't see that very often in some of these tech shows, 1%. And, and so I'd like to get into, you know, I'd like to hear from some of the real experts on So I'm curious to hear What our experts, That's an awesome, that would be, I think that would be an awesome bumper sticker. I wanna see it first. 400 qubits I think was the latest IBM announcement, Well, well, so, so Savannah, let me man explain it to you. That's, that's, that's, that's the depth to which I That was actually a succinct, as humanly possible Really sounds like a Ponzi scheme to me. Well, let's get into some of the thoughts that you guys have on some of the papers. So in the past, you, you talk about, you know, 1988 and, and you know, let's say a decade ago, It's instead of the billion dollar system, it's the system that, you know, I saw a lot of the papers were looking at that. So now if you abstract away the hardware, as we know with, and I, you know, I asked specifically if, if I could give you something that was So, so, so a lot of the answers, a lot of the answers came down to, to two categories and it was Yeah, no. So I knew you were headed there, Yeah. oh, advertising, it was the, it was the what if you could predict with a high degree of certainty change our, you know, culture and society and get us getting along as a So I, I gotta say, I was curious when you were playing with your pocket computer there and We won't tell, we won't say what you told me earlier about 1988 for you. That's all it was called. I don't know. So I think software, to me, I'm looking at, that's the enablement of this Even the million dollar system from Dell, which is crazy when you hear Dell and million dollar system. So lot of details behind the scenes to make the magic happen. Think the power is gonna be, you know, thinking 20 years out, hopefully everything here is powered sustainably 20 years So a lot of great guests,

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Show Wrap | KubeCon + CloudNativeCon NA 2022


 

(bright upbeat music) >> Greetings, brilliant community and thank you so much for tuning in to theCUBE here for the last three days where we've been live from Detroit, Michigan. I've had the pleasure of spending this week with Lisa Martin and John Furrier. Thank you both so much for hanging out, for inviting me into the CUBE family. It's our first show together, it's been wonderful. >> Thank you. >> You nailed it. >> Oh thanks, sweetheart. >> Great job. Great job team, well done. Free wall to wall coverage, it's what we do. We stay till everyone else-- >> Savannah: 100 percent. >> Everyone else leaves, till they pull the plug. >> Lisa: Till they turn the lights out. We're still there. >> Literally. >> Literally last night. >> Still broadcasting. >> Whatever takes to get the stories and get 'em out there at scale. >> Yeah. >> Great time. >> 33. 33 different segments too. Very impressive. John, I'm curious, you're a trend watcher and you've been at every single KubeCon. >> Yep. >> What are the trends this year? Give us the breakdown. >> I think CNCF does this, it's a hard job to balance all the stakeholders. So one, congratulations to the CNCF for another great KubeCon and CloudNativeCon. It is really hard to balance bringing in the experts who, as time goes by, seven years we've been all of, as you said, you get experts, you get seniority, and people who can be mentors, 60% new people. You have vendors who are sponsoring and there's always people complaining and bitching and moaning. They want this, they want that. It's always hard and they always do a good job of balancing it. We're lucky that we get to scale the stories with CUBE and that's been great. We had some great stories here, but it's a great community and again, they're inclusive. As I've said before, we've talked about it. This year though is an inflection point in my opinion, because you're seeing the developer ecosystem growing so fast. It's global. You're seeing events pop up, you're seeing derivative events. CNCF is at the center point and they have to maintain the culture of developer experts, maintainers, while balancing the newbies. And that's going to be >> Savannah: Mm-hmm. really hard. And they've done a great job. We had a great conversation with them. So great job. And I think it's going to continue. I think the attendance metric is a little bit of a false positive. There's a lot of online people who didn't come to Detroit this year. And I think maybe the combination of the venue, the city, or just Covid preferences may not look good on paper, on the numbers 'cause it's not a major step up in attendance. It's still bigger, but the community, I think, is going to continue to grow. I'm bullish on it. >> Yeah, I mean at least we did see double the number of people that we had in Los Angeles. Very curious. I think Amsterdam, where we'll be next with CNCF in the spring, in April. I think that's actually going to be a better pulse check. We'll be in Europe, we'll see what's going on. >> John: Totally. >> I mean, who doesn't like Amsterdam in the springtime? Lisa, what have been some of your observations? >> Oh, so many observations. The evolution of the conference, the hallway track conversations really shifting towards adjusting to the enterprise. The enterprise momentum that we saw here as well. We had on the show, Ford. >> Savannah: Yes. We had MassMutual, we had ING, that was today. Home Depot is here. We are seeing all these big companies that we know and love, become software companies right before our eyes. >> Yeah. Well, and I think we forget that software powers our entire world. And so of course they're going to have to be here. So much running on Kubernetes. It's on-prem, it's at the edge, it's everywhere. It's exciting. Woo, I'm excited. John, what do you think is the number one story? This is your question. I love asking you this question. What is the number one story out KubeCon? >> Well, I think the top story is a combination of two things. One is the evolution of Cloud Native. We're starting to see web assembly. That's a big hyped up area. It got a lot of attention. >> Savannah: Yeah. That's kind of teething out the future. >> Savannah: Rightfully so. The future of this kind of lightweight. You got the heavy duty VMs, you got Kubernetes and containers, and now this web assembly, shows a trajectory of apps, server-like environment. And then the big story is security. Software supply chain is, to me, was the number one consistent theme. At almost all the interviews, in the containers, and the workflows, >> Savannah: Very hot. software supply chain is real. The CD Foundation mentioned >> Savannah: Mm-hmm. >> they had 16,000 vulnerabilities identified in their code base. They were going to automate that. So again, >> Savannah: That was wild. >> That's the top story. The growth of open source exposes potential vulnerabilities with security. So software supply chain gets my vote. >> Did you hear anything that surprised you? You guys did this great preview of what you thought we were going to hear and see and feel and touch at KubeCon, CloudNativeCon 2022. You talked about, for example, the, you know, healthcare financial services being early adopters of this. Anything surprise either one of you in terms of what you predicted versus what we saw? Savannah, let's start with you. >> You know what really surprised me, and this is ironic, so I'm a community gal by trade. But I was really just impressed by the energy that everyone brought here and the desire to help. The thing about the open source community that always strikes me is, I mean 187 different countries participating. You've got, I believe it's something like 175,000 people contributing to the 140 projects plus that CNCF is working on. But that culture of collaboration extends far beyond just the CNCF projects. Everyone here is keen to help each other. We had the conversation just before about the teaching and the learnings that are going on here. They brought in Detroit's students to come and learn, which is just the most heartwarming story out of this entire thing. And I think it's just the authenticity of everyone in this community and their passion. Even though I know it's here, it still surprises me to see it in the flesh. Especially in a place like Detroit. >> It's nice. >> Yeah. >> It's so nice to see it. And you bring up a good point. It's very authentic. >> Savannah: It's super authentic. >> I mean, what surprised me is one, the Wasm, or web assembly. I didn't see that coming at the scale of the conversation. It sucked a lot of options out of the room in my opinion, still hyped up. But this looks like it's got a good trajectory. I like that. The other thing that surprised me that was a learning was my interview with Solo.io, Idit, and Brian Gracely, because he's a CUBE alumni and former host of theCUBE, and analyst at Wikibon, was how their go-to-market was an example of a modern company in Covid with a clean sheet of paper and smart people, they're just doing things different. They're in Slack with their customers. And I walked away with, "Wow that's like a playbook that's not, was never, in the go-to-market VC-backed company playbook." I thought that was, for me, a personal walk away saying that's important. I like how they did that. And there's a lot of companies I think could learn from that. Especially as the recession comes where partnering with customers has always been a top priority. And how they did that was very clever, very effective, very efficient. So I walked away with that saying, "I think that's going to be a standard." So that was a pleasant surprise. >> That was a great surprise. Also, that's a female-founded company, which is obviously not super common. And the growth that they've experienced, to your point, really being catalyzed by Covid, is incredibly impressive. I mean they have some massive brand name customers, Amex, BMW for example. >> Savannah: Yeah. >> Great point. >> And I interviewed her years ago and I remember saying to myself, "Wow, she's impressive." I liked her. She's a player. A player for sure. And she's got confidence. Even on the interview she said, "We're just better, we have better product." And I just like the point of view. Very customer-focused but confident. And I just took, that's again, a great company. And again, I'm not surprised that Brian Gracely left Red Hat to go work there. So yeah, great, great call there. And of course other things that weren't surprising that I predicted, Red Hat continued to invest. They continue to bring people on theCUBE, they support theCUBE but more importantly they have a good strategy. They're in that multicloud positioning. They're going to have an opportunity to get a bite at the apple. And I what I call the supercloud. As enterprises try to go and be mainstream, Cloud Native, they're going to need some help. And Red Hat is always has the large enterprise customers. >> Savannah: What surprised you, Lisa? >> Oh my gosh, so many things. I think some of the memorable conversations that we had. I love talking with some of the enterprises that we mentioned, ING Bank for example. You know, or institutions that have been around for 100 plus years. >> Savannah: Oh, yeah. To see not only how much they've innovated and stayed relevant to meet the demands of the consumer, which are only increasing, but they're doing so while fostering a culture of innovation and a culture that allows these technology leaders to really grow within the organization. That was a really refreshing conversation that I think we had. 'Cause you can kind of >> Savannah: Absolutely. think about these old stodgy companies. Nah, of course they're going to digitize. >> Thinking about working for the bank, I think it's boring. >> Right? >> Yeah. And they were talking about, in fact, those great t-shirts that they had on, >> Yeah, yeah, yeah, yeah. were all about getting more people to understand how fun it is to work in tech for ING Bank in different industries. You don't just have to work for the big tech companies to be doing really cool stuff in technology. >> What I really liked about this show is we had two female hosts. >> Savannah: Yeah. >> How about that? Come on. >> Hey, well done, well done on your recruitment there, champ. >> Yes, thank you boss. (John laughs) >> And not to mention we have a really all-star production team. I do just want to give them a little shout out. To all the wonderful folks behind the lines here. (people clapping) >> John: Brendan. Good job. >> Yeah. Without Brendan, Anderson, Noah, and Andrew, we would be-- >> Of course Frank Faye holding it back there too. >> Yeah, >> Of course, Frank. >> I mean, without the business development wheels on the ship we'd really be in an unfortunate spot. I almost just swore on television. We're not going to do that. >> It's okay. No one's regulating. >> Yeah. (all laugh) >> Elon Musk just took over Twitter. >> It was a close call. >> That's right! >> It's going to be a hellscape. >> Yeah, I mean it's, shit's on fire. So we'll just see what happens next. I do, I really want to talk about this because I think it's really special. It's an ethos and some magic has happened here. Let's talk about Detroit. Let's talk about what it means to be here. We saw so many, and I can't stress this enough, but I think it really matters. There was a commitment to celebrating place here. Lisa, did you notice this too? >> Absolutely. And it surprised me because we just don't see that at conferences. >> Yeah. We're so used to going to the same places. >> Right. >> Vegas. Vegas, Vegas. More Vegas. >> Your tone-- >> San Francisco >> (both laugh) sums up my feelings. Yes. >> Right? >> Yeah. And, well, it's almost robotic but, and the fact that we're like, oh Detroit, really? But there was so much love for this city and recognizing and supporting its residents that we just don't see at conferences. You uncovered a lot of that with your swag-savvy segments, >> Savannah: Yeah. >> And you got more of that to talk about today. >> Don't worry, it's coming. Yeah. (laughs) >> What about you? Have you enjoyed Detroit? I know you hadn't been here in a long time, when we did our intro session. >> I think it's a bold move for the CNCF to come here and celebrate. What they did, from teaching the kids in the city some tech, they had a session. I thought that was good. >> Savannah: Loved that. I think it was a risky move because a lot of people, like, weren't sure if they were going to fly to Detroit. So some say it might impact the attendance. I thought they did a good job. Their theme, Road Ahead. Nice tie in. >> Savannah: Yeah. And so I think I enjoyed Detroit. The weather was great. It didn't rain. Nice breeze outside. >> Yeah. >> The weather was great, the restaurants are phenomenal. So Detroit's a good city. I missed some hockey games. I'd love to see the Red Wings play. Missed that game. But we always come back. >> I think it's really special. I mean, every time I talked to a company about their swag, that had sourced it locally, there was a real reason for this story. I mean even with Kasten in that last segment when I noticed that they had done Carhartt beanies, Carhartt being a Michigan company. They said, "I'm so glad you noticed. That's why we did it." And I think that type of, the community commitment to place, it all comes back to community. One of the bigger themes of the show. But that passion and that support, we need more of that. >> Lisa: Yeah. >> And the thing about the guests we've had this past three days have been phenomenal. We had a diverse set of companies, individuals come on theCUBE, you know, from Scott Johnston at Docker. A really one on one. We had a great intense conversation. >> Savannah: Great way to kick it off. >> We shared a lot of inside baseball, about Docker, super important company. You know, impressed with companies like Platform9 it's been around since the OpenStack days who are now in a relevant position. Rafi Systems, hot startup, they don't have a lot of resources, a lot of guerilla marketing going on. So I love to see the mix of startups really contributing. The big players are here. So it's a real great mix of companies. And I thought the interviews were phenomenal, like you said, Ford. We had, Kubia launched on theCUBE. >> Savannah: Yes. >> That's-- >> We snooped the location for KubeCon North America. >> You did? >> Chicago, everyone. In case you missed it, Bianca was nice enough to share that with us. >> We had Sarbjeet Johal, CUBE analyst came on, Keith Townsend, yesterday with you guys. >> We had like analyst speed dating last night. (all laugh) >> How'd that go? (laughs) >> It was actually great. One of the things that they-- >> Did they hug and kiss at the end? >> Here's the funny thing is that they were debating the size of the CNC app. One thinks it's too big, one thinks it's too small. And I thought, is John Goldilocks? (John laughs) >> Savannah: Yeah. >> What is John going to think about that? >> Well I loved that segment. I thought, 'cause Keith and Sarbjeet argue with each other on Twitter all the time. And I heard Keith say before, he went, "Yeah let's have it out on theCUBE." So that was fun to watch. >> Thank you for creating this forum for us to have that kind of discourse. >> Lisa: Yes, thank you. >> Well, it wouldn't be possible without the sponsors. Want to thank the CNCF. >> Absolutely. >> And all the ecosystem partners and sponsors that make theCUBE possible. We love doing this. We love getting the stories. No story's too small for theCUBE. We'll go with it. Do whatever it takes. And if it wasn't for the sponsors, the community wouldn't get all the great knowledge. So, and thank you guys. >> Hey. Yeah, we're, we're happy to be here. Speaking of sponsors and vendors, should we talk a little swag? >> Yeah. >> What do you guys think? All right. Okay. So now this is becoming a tradition on theCUBE so I'm very delighted, the savvy swag segment. I do think it's interesting though. I mean, it's not, this isn't just me shouting out folks and showing off t-shirts and socks. It's about standing out from the noise. There's a lot of players in this space. We got a lot of CNCF projects and one of the ways to catch the attention of people walking the show floor is to have interesting swag. So we looked for the most unique swag on Wednesday and I hadn't found this yet, but I do just want to bring it up. Oops, I think I might have just dropped it. This is cute. Is, most random swag of the entire show goes to this toothbrush. I don't really have more in terms of the pitch there because this is just random. (Lisa laughs) >> But so, everyone needs that. >> John: So what's their tagline? >> And you forget these. >> Yeah, so the idea was to brush your cloud bills. So I think they're reducing the cost of-- >> Kind of a hygiene angle. >> Yeah, yeah. Very much a hygiene angle, which I found a little ironic in this crowd to be completely honest with you. >> John: Don't leave the lights on theCUBE. That's what they say. >> Yeah. >> I mean we are theCUBE so it would be unjust of me not to show you a Rubik's cube. This is actually one of those speed cubes. I'm not going to be able to solve this for you with one hand on camera, but apparently someone did it in 17 seconds at the booth. Knowing this audience, not surprising to me at all. Today we are, and yesterday, was the t-shirt contest. Best t-shirt contest. Today we really dove into the socks. So this is, I noticed this trend at KubeCon in Los Angeles last year. Lots of different socks, clouds obviously a theme for the cloud. I'm just going to lay these out. Lots of gamers in the house. Not surprising. Here on this one. >> John: Level up. >> Got to level up. I love these 'cause they say, "It's not a bug." And anyone who's coded has obviously had to deal with that. We've got, so Star Wars is a huge theme here. There's Lego sets. >> John: I think it's Star Trek. But. >> That's Star Trek? >> John: That's okay. >> Could be both. (Lisa laughs) >> John: Nevermind, I don't want to. >> You can flex your nerd and geek with us anytime you want, John. I don't mind getting corrected. I'm all about, I'm all about the truth. >> Star Trek. Star Wars. Okay, we're all the same. Okay, go ahead. >> Yeah, no, no, this is great. Slim.ai was nice enough to host us for dinner on Tuesday night. These are their lovely cloud socks. You can see Cloud Native, obviously Cloud Native Foundation, cloud socks, whole theme here. But if we're going to narrow it down to some champions, I love these little bee elephants from Raft. And when I went up to these guys, I actually probably would've called these my personal winner. They said, again, so community focused and humble here at CNCF, they said that Wiz was actually the champion according to the community. These unicorn socks are pretty excellent. And I have to say the branding is flawless. So we'll go ahead and give Wiz the win on the best sock contest. >> John: For the win. >> Yeah, Wiz for the win. However, the thing that I am probably going to use the most is this really dope Detroit snapback from Kasten. So I'm going to be rocking this from now on for the rest of the segment as well. And I feel great about this snapback. >> Looks great. Looks good on you. >> Yeah. >> Thanks John. (John laughs) >> So what are we expecting between now and KubeCon in Amsterdam? >> Well, I think it's going to be great to see how they, the European side, it's a chill show. It's great. Brings in the European audience from the global perspective. I always love the EU shows because one, it's a great destination. Amsterdam's going to be a great location. >> Savannah: I'm pumped. >> The American crowd loves going over there. All the event cities that they choose are always awesome. I missed Valencia cause I got Covid. I'm really bummed about that. But I love the European shows. It's just a little bit, it's high intensity, but it's the European chill. They got a little bit more of that siesta vibe going on. >> Yeah. >> And it's just awesome. >> Yeah, >> And I think that the mojo that carried throughout this week, it's really challenging to not only have a show that's five days, >> but to go through all week, >> Savannah: Seriously. >> to a Friday at 4:00 PM Eastern Time, and still have the people here, the energy and all the collaboration. >> Savannah: Yeah. >> The conversations that are still happening. I think we're going to see a lot more innovation come spring 2023. >> Savannah: Mm-hmm. >> Yeah. >> So should we do a bet, somebody's got to buy dinner? Who, well, I guess the folks who lose this will buy dinner for the other one. How many attendees do you think we'll see in Amsterdam? So we had 4,000, >> Oh, I'm going to lose this one. >> roughly in Los Angeles. Priyanka was nice enough to share with us, there was 8,000 here in Detroit. And I'm talking in person, we're not going to meddle this with the online. >> 6500. >> Lisa: I was going to say six, six K. >> I'm going 12,000. >> Ooh! >> I'm going to go ahead and go big I'm going to go opposite Price Is Right. >> One dollar. >> Yeah. (all laugh) That's exactly where I was driving with it. I'm going, I'm going absolutely all in. I think the momentum here is building. I think if we look at the numbers from-- >> John: You could go Family Feud >> Yeah, yeah, exactly. And they mentioned that they had 11,000 people who have taken their Kubernetes course in that first year. If that's a benchmark and an indicator, we've got the veteran players here. But I do think that, I personally think that the hype of Kubernetes has actually preceded adoption. If you look at the data and now we're finally tipping over. I think the last two years we were on the fringe and right now we're there. It's great. (voice blares loudly on loudspeaker) >> Well, on that note (all laugh) On that note, actually, on that note, as we are talking, so I got to give cred to my cohosts. We deal with a lot of background noise here on theCUBE. It is a live show floor. There's literally someone on an e-scooter behind me. There's been Pong going on in the background. The sound will haunt the three of us for the rest of our lives, as well as the production crew. (Lisa laughs) And, and just as we're sitting here doing this segment last night, they turned the lights off on us, today they're letting everyone know that the event is over. So on that note, I just want to say, Lisa, thank you so much. Such a warm welcome to the team. >> Thank you. >> John, what would we do without you? >> You did an amazing job. First CUBE, three days. It's a big show. You got staying power, I got to say. >> Lisa: Absolutely. >> Look at that. Not bad. >> You said it on camera now. >> Not bad. >> So you all are stuck with me. (all laugh) >> A plus. Great job to the team. Again, we do so much flow here. Brandon, Team, Andrew, Noah, Anderson, Frank. >> They're doing our hair, they're touching up makeup. They're helping me clean my teeth, staying hydrated. >> We look good because of you. >> And the guests. Thanks for coming on and spending time with us. And of course the sponsors, again, we can't do it without the sponsors. If you're watching this and you're a sponsor, support theCUBE, it helps people get what they need. And also we're do a lot more segments around community and a lot more educational stuff. >> Savannah: Yeah. So we're going to do a lot more in the EU and beyond. So thank you. >> Yeah, thank you. And thank you to everyone. Thank you to the community, thank you to theCUBE community and thank you for tuning in, making it possible for us to have somebody to talk to on the other side of the camera. My name is Savannah Peterson for the last time in Detroit, Michigan. Thanks for tuning into theCUBE. >> Okay, we're done. (bright upbeat music)

Published Date : Oct 28 2022

SUMMARY :

for inviting me into the CUBE family. coverage, it's what we do. Everyone else leaves, Lisa: Till they turn the lights out. Whatever takes to get the stories you're a trend watcher and What are the trends this and they have to maintain the And I think it's going to continue. double the number of people We had on the show, Ford. had ING, that was today. What is the number one story out KubeCon? One is the evolution of Cloud Native. teething out the future. and the workflows, Savannah: Very hot. So again, That's the top story. preview of what you thought and the desire to help. It's so nice to see it. "I think that's going to be a standard." And the growth that they've And I just like the point of view. I think some of the memorable and stayed relevant to meet Nah, of course they're going to digitize. I think it's boring. And they were talking about, You don't just have to work is we had two female hosts. How about that? your recruitment there, champ. Yes, thank you boss. And not to mention we have John: Brendan. Anderson, Noah, and Andrew, holding it back there too. on the ship we'd really It's okay. I do, I really want to talk about this And it surprised going to the same places. (both laugh) sums up my feelings. and the fact that we're that to talk about today. Yeah. I know you hadn't been in the city some tech, they had a session. I think it was a risky move And so I think I enjoyed I'd love to see the Red Wings play. the community commitment to place, And the thing about So I love to see the mix of We snooped the location for to share that with us. Keith Townsend, yesterday with you guys. We had like analyst One of the things that they-- And I thought, is John Goldilocks? on Twitter all the time. to have that kind of discourse. Want to thank the CNCF. And all the ecosystem Speaking of sponsors and vendors, in terms of the pitch there Yeah, so the idea was to be completely honest with you. the lights on theCUBE. Lots of gamers in the obviously had to deal with that. John: I think it's Star Trek. (Lisa laughs) I'm all about, I'm all about the truth. Okay, we're all the same. And I have to say the And I feel great about this snapback. Looks good on you. (John laughs) I always love the EU shows because one, But I love the European shows. and still have the people here, I think we're going to somebody's got to buy dinner? Priyanka was nice enough to share with us, I'm going to go ahead and go big I think if we look at the numbers from-- But I do think that, I know that the event is over. You got staying power, I got to say. Look at that. So you all are stuck with me. Great job to the team. they're touching up makeup. And of course the sponsors, again, more in the EU and beyond. on the other side of the camera. Okay, we're done.

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Lisa-Marie Namphy, Cockroach Labs & Jake Moshenko, Authzed | KubeCon + CloudNativeCon NA 2022


 

>>Good evening, brilliant humans. My name is Savannah Peterson and very delighted to be streaming to you. Live from the Cube Studios here in Motor City, Michigan. I've got John Furrier on my left. John, this is our last interview of the day. Energy just seems to keep oozing. How >>You doing? Take two, Three days of coverage, the queue love segments. This one's great cuz we have a practitioner who's implementing all the hard core talks to be awesome. Can't wait to get into it. >>Yeah, I'm very excited for this one. If it's not very clear, we are a community focused community is a huge theme here at the show at Cape Con. And our next guests are actually a provider and a customer. Turning it over to you. Lisa and Jake, welcome to the show. >>Thank you so much for having us. >>It's great to be here. It is our pleasure. Lisa, you're with Cockroach. Just in case the audience isn't familiar, give us a quick little sound bite. >>We're a distributed sequel database. Highly scalable, reliable. The database you can't kill, right? We will survive the apocalypse. So very resilient. Our customers, mostly retail, FinTech game meet online gambling. They, they, they need that resiliency, they need that scalability. So the indestructible database is the elevator pitch >>And the success has been very well documented. Valuation obviously is a scorp guard, but huge customers. We were at the Escape 19. Just for the record, the first ever multi-cloud conference hasn't come back baby. Love it. It'll come back soon. >>Yeah, well we did a similar version of it just a month ago and I was, that was before Cockroach. I was a different company there talking a lot about multi-cloud. So, but I'm, I've been a car a couple of years now and I run community, I run developer relations. I'm still also a CNCF ambassador, so I lead community as well. I still run a really large user group in the San Francisco Bay area. So we've just >>Been in >>Community, take through the use case. Jake's story set us up. >>Well I would like Jake to take him through the use case and Cockroach is a part of it, but what they've built is amazing. And also Jake's history is amazing. So you can start Jake, >>Wherever you take >>Your Yeah, sure. I'm Jake, I'm CEO and co-founder of Offset. Oted is the commercial entity behind Spice Dvy and Spice Dvy is a permission service. Cool. So a permission service is something that lets developers and let's platform teams really unlock the full potential of their applications. So a lot of people get stuck on My R back isn't flexible enough. How do I do these fine grain things? How do I do these complex sharing workflows that my product manager thinks is so important? And so our service enables those platform teams and developers to do those kinds of things. >>What's your, what's your infrastructure? What's your setup look like? What, how are you guys looking like on the back end? >>Sure. Yeah. So we're obviously built on top of Kubernetes as well. One of the reasons that we're here. So we use Kubernetes, we use Kubernetes operators to orchestrate everything. And then we use, use Cockroach TV as our production data store, our production backend data store. >>So I'm curious, cause I love when these little matchmakers come together. You said you've now been presenting on a little bit of a road show, which is very exciting. Lisa, how are you and the team surfacing stories like Jakes, >>Well, I mean any, any place we can obviously all the social medias, all the blogs, How >>Are you finding it though? >>How, how did you Oh, like from our customers? Yeah, we have an open source version so people start to use us a long time before we even sometimes know about them. And then they'll come to us and they'll be like, I love Cockroach, and like, tell me about it. Like, tell me what you build and if it's interesting, you know, we'll we'll try to give it some light. And it's always interesting to me what people do with it because it's an interesting technology. I like what they've done with it. I mean the, the fact that it's globally distributed, right? That was like a really important thing to you. Totally. >>Yeah. We're also long term fans of Cockroach, so we actually all work together out of Workbench, which was a co-working space and investor in New York City. So yeah, we go way back. We knew the founders. I, I'm constantly saying like if I could have invested early in cockroach, that would've been the easiest check I could have ever signed. >>Yeah, that's awesome. And then we've been following that too and you guys are now using them, but folks that are out there looking to have the, the same challenges, what are the big challenges on selecting the database? I mean, as you know, the history of Cockroach and you're originating the story, folks out there might not know and they're also gonna choose a database. What's the, what's the big challenge that they can solve that that kind of comes together? What, what would you describe that? >>Sure. So we're, as I said, we're a permission service and per the data that you store in a permission service is incredibly sensitive. You need it to be around, right? You need it to be available. If the permission service goes down, almost everything else goes down because it's all calling into the permission service. Is this user allowed to do this? Are they allowed to do that? And if we can't answer those questions, then our customer is down, right? So when we're looking at a database, we're looking for reliability, we're looking for durability, disaster recovery, and then permission services are one of the only services that you usually don't shard geographically. So if you look at like AWS's iam, that's a global service, even though the individual things that they run are actually sharded by region. So we also needed a globally distributed database with all of those other properties. So that's what led us >>To, this is a huge topic. So man, we've been talking about all week the cloud is essentially distributed database at this point and it's distributed system. So distributed database is a hot topic, totally not really well reported. A lot of people talking about it, but how would you describe this distributed trend that's going on? What are the key reasons that they're driving it? What's making this more important than ever in your mind, in your opinion? >>I mean, for our use case, it was just a hard requirement, right? We had to be able to have this global service. But I think just for general use cases, a distributed database, distributed database has that like shared nothing architecture that allows you to kind of keep it running and horizontally scale it. And as your requirements and as your applications needs change, you can just keep adding on capacity and keep adding on reliability and availability. >>I'd love to get both of your opinion. You've been talking about the, the, the, the phases of customers, the advanced got Kubernetes going crazy distributed, super alpha geek. Then you got the, the people who are building now, then you got the lagers who are coming online. Where do you guys see the market now in terms of, I know the Alphas are all building all the great stuff and you guys had great success with all the top logos and they're all doing hardcore stuff. As the mainstream enterprise comes in, where's their psychology, what's on their mind? What's, you share any insight into your perspective on that? Because we're seeing a lot more of it folks becoming like real cloud players. >>Yeah, I feel like in mainstream enterprise hasn't been lagging as much as people think. You know, certainly there's been pockets in big enterprises that have been looking at this and as distributed sequel, it gives you that scalability that it's absolutely essential for big enterprises. But also it gives you the, the multi-region, you know, the, you have to be globally distributed. And for us, for enterprises, you know, you need your data near where the users are. I know this is hugely important to you as well. So you have to be able to have a multi-region functionality and that's one thing that distributed SQL lets you build and that what we built into our product. And I know that's one of the things you like too. >>Yeah, well we're a brand new product. I mean we only founded the company two years ago, but we're actually getting inbound interest from big enterprises because we solve the kinds of challenges that they have and whether, I mean, most of them already do have a cockroach footprint, but whether they did or didn't, once they need to bring in our product, they're going to be adopting cockroach transitively anyway. >>So, So you're built on top of Cockroach, right? And Spice dv, is that open source or? >>It >>Is, yep. Okay. And explain the role of open source and your business model. Can you take a minute to talk about the relevance of that? >>Yeah, open source is key. My background is, before this I was at Red Hat. Before that we were at CoreOS, so CoreOS acquisition and before that, >>One of the best acquisitions that ever happened for the value. That was a great, great team. Yeah, >>We, we, we had fun and before that we built Qua. So my co-founders and I, we built Quay, which is a, a first private docker registry. So CoreOS and, and all of those things are all open source or deeply open source. So it's just in our dna. We also see it as part of our go-to market motion. So if you are a database, a lot of people won't even consider what you're doing without being open source. Cuz they say, I don't want to take a, I don't want to, I don't want to end up in an Oracle situation >>Again. Yeah, Oracle meaning they go, you get you locked in, get you in a headlock, Increase prices. >>Yeah. Oh yeah, >>Can, can >>I got triggered. >>You need to talk about your PTSD there >>Or what. >>I mean we have 20,000 stars on GitHub because we've been open and transparent from the beginning. >>Yeah. And it >>Well, and both of your projects were started based on Google Papers, >>Right? >>That is true. Yep. And that's actually, so we're based off of the Google Zans of our paper. And as you know, Cockroach is based off of the Google Span paper and in the the Zanzibar paper, they have this globally distributed database that they're built on top of. And so when I said we're gonna go and we're gonna make a company around the Zabar paper, people would go, Well, what are you gonna do for Span? And I was like, Easy cockroach, they've got us covered. >>Yeah, I know the guys and my friends. Yeah. So the question is why didn't you get into the first round of Cockroach? She said don't answer that. >>The question he did answer though was one of those age old arguments in our community about pronunciation. We used to argue about Quay, I always called it Key of course. And the co-founder obviously knows how it's pronounced, you know, it's the et cd argument, it's the co cuddl versus the control versus coo, CTL Quay from the co-founder. That is end of argument. You heard it here first >>And we're keeping it going with Osted. So awesome. A lot of people will say Zeed or, you know, so we, we just like to have a little ambiguity >>In the, you gotta have some semantic arguments, arm wrestling here. I mean, it keeps, it keeps everyone entertained, especially on the over the weekend. What's, what's next? You got obviously Kubernetes in there. Can you explain the relationship between Kubernetes, how you're handling Spice dv? What, what does the Kubernetes piece fit in and where, where is that going to be going? >>Yeah, great question. Our flagship product right now is a dedicated, and in a dedicated, what we're doing is we're spinning up a single tenant Kubernetes cluster. We're installing all of our operator suite, and then we're installing the application and running it in a single tenant fashion for our customers in the same region, in the same data center where they're running their applications to minimize latency. Because of this, as an authorization service, latency gets passed on directly to the end user. So everybody's trying to squeeze the latency down as far as they can. And our strategy is to just run these single tenant stacks for people with the minimal latency that we can and give them a VPC dedicated link very similar to what Cockroach does in their dedicated >>Product. And the distributed architecture makes that possible because it's lighter way, it's not as heavy. Is that one of the reasons? >>Yep. And Kubernetes really gives us sort of like a, a level playing field where we can say, we're going going to take the provider, the cloud providers Kubernetes offering, normalize it, lay down our operators, and then use that as the base for delivering >>Our application. You know, Jake, you made me think of something I wanted to bring up with other guests, but now since you're here, you're an expert, I wanna bring that up, but talk about Super Cloud. We, we coined that term, but it's kind of multi-cloud, is that having workloads on multiple clouds is hard. I mean there are, they are, there are workloads on, on clouds, but the complexity of one clouds, let's take aws, they got availability zones, they got regions, you got now data issues in each one being global, not that easy on one cloud, nevermind all clouds. Can you share your thoughts on how you see that progression? Because when you start getting, as its distributed database, a lot of good things might come up that could fit into solving the complexity of global workloads. Could you share your thoughts on or scoping that problem space of, of geography? Yeah, because you mentioned latency, like that's huge. What are some of the other challenges that other people have with mobile? >>Yeah, absolutely. When you have a service like ours where the data is small, but very critical, you can get a vendor like Cockroach to step in and to fill that gap and to give you that globally distributed database that you can call into and retrieve the data. I think the trickier issues come up when you have larger data, you have huge binary blobs. So back when we were doing Quay, we wanted to be a global service as well, but we had, you know, terabytes, petabytes of data that we were like, how do we get this replicated everywhere and not go broke? Yeah. So I think those are kind of the interesting issues moving forward is what do you do with like those huge data lakes, the huge amount of data, but for the, the smaller bits, like the things that we can keep in a relational database. Yeah, we're, we're happy that that's quickly becoming a solved >>Problem. And by the way, that that data problem also is compounded when the architecture goes to the edge. >>Totally. >>I mean this is a big issue. >>Exactly. Yeah. Edge is something that we're thinking a lot about too. Yeah, we're lucky that right now the applications that are consuming us are in a data center already. But as they start to move to the edge, we're going to have to move to the edge with them. And it's a story that we're gonna have to figure out. >>All right, so you're a customer cockroach, what's the testimonial if I put you on the spot, say, hey, what's it like working with these guys? You know, what, what's the, what's the, you know, the founders, so you know, you give a good description, little biased, but we'll, we'll we'll hold you on it. >>Yeah. Working with Cockroach has been great. We've had a couple things that we've run into along the way and we've gotten great support from our account managers. They've brought in the right technical expertise when we need it. Cuz what we're doing with Cockroach is not you, you couldn't do it on Postgres, right? So it's not just a simple rip and replace for us, we're using all of the features of Cockroach, right? We're doing as of system time queries, we're doing global replication. We're, you know, we're, we're consuming it all. And so we do need help from them sometimes and they've been great. Yeah. >>And that's natural as they grow their service. I mean the world's changing. >>Well I think one of the important points that you mentioned with multi-cloud, we want you to have the choice. You know, you can run it in in clouds, you can run it hybrid, you can run it OnPrem, you can do whatever you want and it's just, it's one application that you can run in these different data centers. And so really it's up to you how do you want to build your infrastructure? >>And one of the things we've been talking about, the super cloud concept that we've been issue getting a lot of contrary, but, but people are leaning into it is that it's the refactoring and taking advantage of the services. Like what you mentioned about cockroach. People are doing that now on cloud going the lift and shift market kind of had it time now it's like hey, I can start taking advantage of these higher level services or capability of someone else's stack and refactoring it. So I think that's a dynamic that I'm seeing a lot more of. And it sounds like it's working out great in this situation. >>I just came from a talk and I asked them, you know, what don't you wanna put in the cloud and what don't you wanna run in Kubernetes or on containers and good Yeah. And the customers that I was on stage with, one of the guys made a joke and he said I would put my dog in a container room. I could, he was like in the category, which is his right, which he is in the category of like, I'll put everything in containers and these are, you know, including like mis critical apps, heritage apps, since they don't wanna see legacy anymore. Heritage apps, these are huge enterprises and they wanna put everything in the cloud. Everything >>You so want your dog that gets stuck on the airplane when it's on the tarmac. >>Oh >>God, that's, she was the, don't take that analogy. Literally don't think about that. Well that's, >>That's let's not containerize. >>There's always supply chain concern. >>It. So I mean going macro and especially given where we are cncf, it's all about open source. Do y'all think that open source builds a better future? >>Yeah and a better past. I mean this is, so much of this software is founded on open source. I, we wouldn't be here really. I've been in open source community for many, many years so I wouldn't say I'm biased. I would say this is how we build software. I came from like in a high school we're all like, oh let's build a really cool application. Oh you know what? I built this cuz I needed it, but maybe somebody else needs it too. And you put it out there and that is the ethos of Silicon Valley, right? That's where we grew up. So I've always had that mindset, you know, and social coding and why I have three people, right? Working on the same thing when one person you could share it's so inefficient. All of that. Yeah. So I think it's great that people work on what they're really good at. You know, we all, now you need some standardization, you need some kind of control around this whole thing. Sometimes some foundations to, you know, herd the cats. Yeah. But it's, it's great. Which is why I'm a c CF ambassador and I spend a lot of time, you know, in my free time talking about open source. Yeah, yeah. >>It's clear how passionate you are about it. Jake, >>This is my second company that we founded now and I don't think either of them could have existed without the base of open source, right? Like when you look at I have this cool idea for an app or a company and I want to go try it out, the last thing I want to do is go and negotiate with a vendor to get like the core data component. Yeah. To even be able to get to the >>Prototypes. NK too, by the way. Yeah. >>Hey >>Nk >>Or hire, you know, a bunch of PhDs to go and build that core component for me. So yeah, I mean nobody can argue that >>It truly is, I gotta say a best time if you're a developer right now, it's awesome to be a developer right now. It's only gonna get better. As we were riff from the last session about productivity, we believe that if you follow the digital transformation to its conclusion, developers and it aren't a department serving the business, they are the business. And that means they're running the show, which means that now their entire workflow is gonna change. It's gonna be have to be leveraging services partnering. So yeah, open source just fills that. So the more code coming up, it's just no doubt in our mind that that's go, that's happening and will accelerate. So yeah, >>You know, no one company is gonna be able to compete with a community. 50,000 users contributing versus you riding it yourself in your garage with >>Your dogs. Well it's people driven too. It's humans not container. It's humans working together. And here you'll see, I won't say horse training, that's a bad term, but like as projects start to get traction, hey, why don't we come together as, as the world starts to settle and the projects have traction, you start to see visibility into use cases, functionality. Some projects might not be, they have to kind of see more kind >>Of, not every feature is gonna be development. Oh. So I mean, you know, this is why you connect with truly brilliant people who can architect and distribute sequel database. Like who thought of that? It's amazing. It's as, as our friend >>You say, Well let me ask you a question before we wrap up, both by time, what is the secret of Kubernetes success? What made Kubernetes specifically successful? Was it timing? Was it the, the unambitious nature of it, the unification of it? Was it, what was the reason why is Kubernetes successful, right? And why nothing else? >>Well, you know what I'm gonna say? So I'm gonna let Dave >>First don't Jake, you go first. >>Oh boy. If we look at what was happening when Kubernetes first came out, it was, Mesosphere was kind of like the, the big player in the space. I think Kubernetes really, it had the backing from the right companies. It had the, you know, it had the credibility, it was sort of loosely based on Borg, but with the story of like, we've fixed everything that was broken in Borg. Yeah. And it's better now. Yeah. So I think it was just kind and, and obviously people were looking for a solution to this problem as they were going through their containerization journey. And I, yeah, I think it was just right >>Place, the timing consensus of hey, if we just let this happen, something good might come together for everybody. That's the way I felt. I >>Think it was right place, right time, right solution. And then it just kind of exploded when we were at Cores. Alex Povi, our ceo, he heard about Kubernetes and he was like, you know, we, we had a thing called Fleet D or we had a tool called Fleet. And he's like, Nope, we're all in on Kubernetes now. And that was an amazing Yeah, >>I remember that interview. >>I, amazing decision. >>Yeah, >>It's clear we can feel the shift. It's something that's come up a lot this week is is the commitment. Everybody's all in. People are ready for their transformation and Kubernetes is definitely gonna be the orchestrator that we're >>Leveraging. Yeah. And it's an amazing community. But it was, we got lucky that the, the foundational technology, I mean, you know, coming out of Google based on Go conferences, based on Go, it's no to coincidence that this sort of nature of, you know, pods horizontally, scalable, it's all fits together. I does make sense. Yeah. I mean, no offense to Python and some of the other technologies that were built in other languages, but Go is an awesome language. It's so, so innovative. Innovative things you could do with it. >>Awesome. Oh definitely. Jake, I'm very curious since we learned on the way and you are a Detroit native? >>I am. Yep. I grew up in the in Warren, which is just a suburb right outside of Detroit. >>So what does it mean to you as a Michigan born bloke to be here, see your entire community invade? >>It is, I grew up coming to the Detroit Auto Show in this very room >>That brought me to Detroit the first time. Love n a I a s. Been there with our friends at Ford just behind us. >>And it's just so interesting to me to see the accumulation, the accumulation of tech coming to Detroit cuz it's really not something that historically has been a huge presence. And I just love it. I love to see the activity out on the streets. I love to see all the restaurants and coffee shops full of people. Just, I might tear up. >>Well, I was wondering if it would give you a little bit of that hometown pride and also the joy of bringing your community together. I mean, this is merging your two probably most core communities. Yeah, >>Yeah. Your >>Youth and your, and your career. It doesn't get more personal than that really. Right. >>It's just been, it's been really exciting to see the energy. >>Well thanks for going on the queue. Thanks for sharing. Appreciate it. Thanks >>For having us. Yeah, thank you both so much. Lisa, you were a joy of ball of energy right when you walked up. Jake, what a compelling story. Really appreciate you sharing it with us. John, thanks for the banter and the fabulous questions. I'm >>Glad I could help out. >>Yeah, you do. A lot more than help out sweetheart. And to all of you watching the Cube today, thank you so much for joining us live from Detroit, the Cube Studios. My name is Savannah Peterson and we'll see you for our event wrap up next.

Published Date : Oct 27 2022

SUMMARY :

Live from the Cube Studios here in Motor City, Michigan. implementing all the hard core talks to be awesome. here at the show at Cape Con. case the audience isn't familiar, give us a quick little sound bite. The database you can't And the success has been very well documented. I was a different company there talking a lot about multi-cloud. Community, take through the use case. So you can start Jake, So a lot of people get stuck on My One of the reasons that we're here. Lisa, how are you and the team surfacing stories like Like, tell me what you build and if it's interesting, We knew the founders. I mean, as you know, of the only services that you usually don't shard geographically. A lot of people talking about it, but how would you describe this distributed trend that's going on? like shared nothing architecture that allows you to kind of keep it running and horizontally scale the market now in terms of, I know the Alphas are all building all the great stuff and you And I know that's one of the things you like too. I mean we only founded the company two years ago, but we're actually getting Can you take a minute to talk about the Before that we were at CoreOS, so CoreOS acquisition and before that, One of the best acquisitions that ever happened for the value. So if you are a database, And as you know, Cockroach is based off of the Google Span paper and in the the Zanzibar paper, So the question is why didn't you get into obviously knows how it's pronounced, you know, it's the et cd argument, it's the co cuddl versus the control versus coo, you know, so we, we just like to have a little ambiguity Can you explain the relationship between Kubernetes, how you're handling Spice dv? And our strategy is to just run these single tenant stacks for people And the distributed architecture makes that possible because it's lighter way, can say, we're going going to take the provider, the cloud providers Kubernetes offering, You know, Jake, you made me think of something I wanted to bring up with other guests, but now since you're here, I think the trickier issues come up when you have larger data, you have huge binary blobs. And by the way, that that data problem also is compounded when the architecture goes to the edge. But as they start to move to the edge, we're going to have to move to the edge with them. You know, what, what's the, what's the, you know, the founders, so you know, We're, you know, we're, we're consuming it all. I mean the world's changing. And so really it's up to you how do you want to build your infrastructure? And one of the things we've been talking about, the super cloud concept that we've been issue getting a lot of contrary, but, but people are leaning into it I just came from a talk and I asked them, you know, what don't you wanna put in the cloud and God, that's, she was the, don't take that analogy. It. So I mean going macro and especially given where we are cncf, So I've always had that mindset, you know, and social coding and why I have three people, It's clear how passionate you are about it. Like when you look at I have this cool idea for an app or a company and Yeah. Or hire, you know, a bunch of PhDs to go and build that core component for me. you follow the digital transformation to its conclusion, developers and it aren't a department serving you riding it yourself in your garage with you start to see visibility into use cases, functionality. Oh. So I mean, you know, this is why you connect with It had the, you know, it had the credibility, it was sort of loosely based on Place, the timing consensus of hey, if we just let this happen, something good might come was like, you know, we, we had a thing called Fleet D or we had a tool called Fleet. It's clear we can feel the shift. I mean, you know, coming out of Google based on Go conferences, based on Go, it's no to coincidence that this Jake, I'm very curious since we learned on the way and you are a I am. That brought me to Detroit the first time. And it's just so interesting to me to see the accumulation, Well, I was wondering if it would give you a little bit of that hometown pride and also the joy of bringing your community together. It doesn't get more personal than that really. Well thanks for going on the queue. Yeah, thank you both so much. And to all of you watching the Cube today,

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Satish Puranam & Rebecca Riss, Ford | KubeCon + CloudNativeCon NA 2022


 

(bright music) (crowd talking indistinctly in the background) >> Hey guys, welcome back to Detroit, Michigan. theCUBE is live at KubeCon + CloudNativeCon 2022. You might notice something really unique here. Lisa Martin with our newest co-host of theCUBE, Savannah Peterson! Savannah, it's great to see you. >> It's so good to be here with you (laughs). >> I know, I know. We have a great segment coming up. I always love talking couple things, cars, one, two, with companies that have been around for a hundred plus years and how they've actually transformed. >> Oh yeah. >> Ford is here. You have a great story about how you, about Ford. >> Ford brought me to Detroit the first time. I was here at the North American International Auto Show. Some of you may be familiar, and the fine folks from Ford brought me out to commentate just like this, as they were announcing the Ford Bronco. >> Satish: Oh wow. >> Which I am still lusting after. >> You don't have one yet? >> For the record. No, I don't. My next car's got to be an EV. Although, ironically, there's a Ford EV right behind us here on set today. >> I know, I know. >> Which we were both just contemplating before we went live. >> It's really shiny. >> We're going to have to go check it out. >> I have to check it out. Yep, we'll do that. Yeah. Well, please welcome our two guests from Ford, Satish Puranam, is here, The Technical Leader at Cloud and Rebecca Risk, Principal Architect, developer relations. We are so excited to have you guys on the program. >> Clearly. >> Thanks for joining us. (all laugh) >> Thank you for having us. >> I love you're Ford enthusiasts! Yeah, that's awesome. >> I drive a Ford. >> Oh, awesome! Thank you. >> I can only say that's one car company here. >> That's great. >> Yes, yes. >> Great! Thank you a lot. >> Thank you for your business! >> Absolutely. (all laugh) >> So, Satish, talk to us a little bit about- I mean I think of Cloud as a car company but it seems like it's a technology company that makes cars. >> Yes. Talk to us about Ford as a Cloud first, technology driven company, and then we're going to talk about what you're doing with Red Hat and Boston University. >> Yeah, I'm like everything that all these cars that you're seeing, beautiful right behind us it's all built on, around, and with technology, right? So there's so much code goes into these cars these days, it's probably, it's mind boggling to think that probably your iPhones might be having less code as opposed to these cars. Everything from control systems, everything is code. We don't do any more clay models. Everything is done digital, 3D, virtual reality and all that stuff. So all that takes code, all of that takes technology. And we have been in that journey for the last- since 2016 when we started our first mobile app and all that stuff. And of late we have been like, heavily invested in Google. Moving a lot of these experiences, data acquisition systems AI/ML modeling for like all the autonomous cars. It's all technology and like from the day it is conceived, to the day it is marketed, to the day when you show up for a servicing, and hopefully soon how you can buy and you know, provide feedback to us, is all technology that drives all of this stuff. So it's amazing for us to see everything that we go and immerse ourselves in the technology. There is a real life thing that we can see what we all do for it, right? So- >> Yes, we're only sorry that our audience can't actually see the car, >> Yep. >> but we'll get some B-roll for you later on. Rebecca, talk a little bit about your role. Here we are at KubeCon, Savannah and I and John were talking when we went live this morning, that this is huge. That the show floor is massive, a lot bigger than last year. The collaboration and the spirit of the community is not only alive and well, as we heard in the keynote this morning, it's thriving. >> Yeah. >> Talk about developer relations at Ford and what you are helping to drive in your role. >> Yeah, so my team is all about helping developers work faster with different platforms that my team curates and produces, so that our developers don't have to deal with all of the details of setting up their environments to actually code. And we have really great people, kind of the top software developers in the company, are part of my team to produce those products that other people can use, and accelerate their development. And we have a great relationship with the developers in the company and outside with the different vendor relationships that we have, to make sure that we're always producing the next platform with the next tech stack that our developers will want to continue to use to produce the really great products that we are all about making at Ford. >> Let's dig in there a little bit because I'm curious and I suspect you both had something to do with it. How did you approach your Cloud Native transformation and how do you evaluate new technologies for the team? >> It's sometimes- many a times I would say it's like dogfooding and like experimentation. >> Yeah. Isn't anything in innovation a lot of- >> Yeah, a lot of experimentation. We started our, as I said, the Cloud Native journey back in 2016 with Cloud Foundry and things, technologies around that. Soon realized, that there was like a lot of buzz around that time. Twelve-Factor was a thing, Stateless was a thing. And then all those Stateful needs to drive the Stateless. So where do we do that thing? And the next logical iteration was Kubernetes was bursting upon the scene at that time. So we started doing a lot of experimentation. >> Like the Kool-Aid man, burst on the Kubernetes scene- >> Exactly right. >> Through the wall. >> So, the question is like, why can't we do? I think we were like crazy enough to say that Kubernetes people are talking about our serverless or Twelve-Factor on Kubernetes. We are crazy enough to do Stateful on Kubernetes and we've been doing it successfully for five years. So it's a lot about experimentation. I think good chunk of experiments that we do do not yield the results that we get, but many a times, some of them are like Gangbusters. Like, other aspects that we've been doing of late is like partnering with Becky and rest of the organization, right? Because they are the people who are like closest to the developers. We are somewhat behind the scenes doing some things but it is Becky and the rest of the architecture teams who are actually front and center with the customers, right? So it is the collaborative effort that we've been working through past few years that has been really really been useful and coming around and helping us to make some of these products really beautiful. >> Yeah, well you make a lot of beautiful products. I think we've all, I think we've all seen them. Something that I think is really interesting and part of why I was so excited for this interview, and kind of nudged John out, was because you've been- Ford has been investing in technology in a committed way for decades and I don't think most people are aware of that. When I originally came out to Dearborn, I learned that you've had a head of VR who happens to be a female. For what it's worth, Elizabeth, who's been running VR for you for two and a half decades, for 25 years. >> Satish: Yep. >> That is an impressive commitment. What is that like from a culture perspective inside of Ford? What is the attitude around innovation and technology? >> So I've been a long time Ford employee. I just celebrated my 29th year. >> Oh, wow! >> Congratulations! >> Wow, congrats! That's a huge deal. >> Yeah, it's a huge deal. I'm so proud of my career and all that Ford has brought to me and it's just a testament. I have many colleagues like me who've been there for their whole career or have done other things and come to Ford and then spent another 20 years with us because we foster the culture that makes you want to stay. We have development programs to allow you to upscale and change your role and learn new things and play with the new technologies that people are interested in doing and really make an impact to our community of developers at Ford or the company itself and the results that we're delivering. So to have that, you know, culture for so many years that people really love to work. They love to work with the people that they're working with. They love to stay engaged and they love the fact that you can have many different careers within the same umbrella, which we call the "blue oval". And that's really why I've been there for so long. I think I probably had 13 very unique and different jobs along the way. It's as if I left, and you know shopped around my skills elsewhere. But I didn't ever have to leave the company. It's been fabulous. >> The cultural change and adoption of- embracing modern technology- Cloud Native automotive software is impressive because a lot of historied companies, you guys have been there a long time, have challenges with that because it's really hard to get an entire moving, you'll call it the blue oval, to change and adapt- >> Savannah: I love that. >> and be willing to experiment. So that that is impressive. Talk about, you go by Becky, so I'll call you Becky, >> Rebecca/Becky: Yeah. >> The developer culture in terms of the developers really being the center of the nucleus of influencing the direction in which the company's going. I imagine that they probably are fairly influential. >> Yeah, so I had a very- one of the unique positions I held was a culture change for our department, Information Technology in 2016. >> Satish: Yeah. >> As the teacher was involved with moving us to the cloud, I was responsible- >> You are the transformation team! This is beautiful. I love this. We've got the right people on the show. >> Yeah, we do. >> I was responsible for changing the culture to orient our employees to pay attention to what do we want to create for tomorrow? What are the kind of skills we need to trust each other to move quickly. And that was completely unique. >> Satish: Yeah. >> Like I had men in the trenches delivering software before that, and then plucked out because they wanted someone, you know who had authentic experience with our development team to be that voice. And it was such a great investment that Ford continues to do is invest in our culture transformation. Because with each step forward that we do, we have to refine what our priorities are. And you do that through culture transformation and culture management. And that's been, I think really, the key to our successful pivots that we've made over the last six years that we've been able to continue to refine and hone where we really want to go through that culture movement. >> Absolutely. I think if I could add another- >> Please. >> spotlight to it is like the biggest thing about Ford has been among various startup-like culture, right? So the idea is that we encourage people to think outside the box, right? >> Savannah: Or outside the oval? >> Right! (laughs) >> Lisa: Outside the oval, yes! >> Absolutely! Right. >> So the question is like, you can experiment with various things, new technologies and you will get all the leadership support to go along with it. I think that is very important too and like we can be in the trenches and talk about all of these nice little things but who the heck would've thought that, you know Kubernetes was announced in 2015, in late 2016, we have early dev Kubernetes clusters already running. 2017, we are live with workloads on Kubernetes! >> Savannah: Early adopters over here. >> Yeah. >> Yeah. >> I'm like all of this thing doesn't happen without lot of foresight and support from the leadership, but it's also the grassroot efforts that is encouraged all along to be on the front end of all of these things and try different things. Some of them may not work >> Savannah: Right. >> But that's okay. But how do we know we are doing something, if you're not failing? We have to fail in order to do something, right? >> Lisa: I always say- >> So I think that's been a great thing that is encouraged very often and otherwise I would not be doing, I've done a whole bunch of stuff at Ford. Without that kind of ability to support and have an appetite for, some of those things would not have been here at all. >> I always say failure is not a bad F-word. >> Satish: Yep. >> Savannah: I love that. >> But what you're talking about there is kind of like driving this hot wheel of experimentation. You have to have the right culture and the mindset- >> Satish: Absolutely. >> to do that. Try fail, move on, learn, iterate, go. >> Satish: Correct. >> You guys have a great partnership with Red Hat and Boston University. You're speaking about that later today. >> Satish: Yes. >> Unpack that for us. What, from a technical perspective, what are you doing and what's it resulting in? >> Yeah, I think the biggest thing is Becky was talking about as during this transformation journey, is lot has changed in very small amount of time. So we traditionally been like, "Hey, here's a spreadsheet of things I need you to deliver for me" to "Here is a catalog of things, you can get it today and be successful with it". That is frightening to several of our developers. The goal, one of the things that we've been working with Q By Example, Red Hat and all the thing, is that how can we lower the bar for the developers, right? Kubernetes is great. It's also a wall of YAML. >> It's extremely complex, number one complaint. >> The question is how can I zero on? I'm like, if we go back think like when we talk about in cars with human-machine interfaces, which parts do I need to know? Here's the steering wheel, here's the gas pedal, or here's the brake. As long as you know these two, three different things you should be fairly be okay to drive those things, right? So the idea of some of the things with enablementing we are trying to do is like reduce that barrier, right? Reduce- lower the bar so that more people can participate in it. >> One of the ways that you did that was Q By Example, right, QBE? >> Satish: Yes, Yes. >> Can you tell us a little bit more about that as you finish this answer? >> Yeah, I think the biggest thing with Q By Example is like Q By Example gives you the small bite-sized things about Kubernetes, right? >> Savannah: Great place to start. >> But what we wanted to do is that we wanted to reinforce that learning by turning into a real world living example app. We took part info, we said, Hey, what does it look like? How do I make sure that it is highly available? How do I make sure that it is secure? Here is an example YAML of it that you can literally verbatim copy and paste into your editor and click run and then you will get an instant gratification feedback loop >> I was going to say, yeah, they feel like you're learning too! >> Yes. Right. So the idea would be is like, and then instead of giving you just a boring prose text to read, we actually drop links to relevant blog posts saying that, hey you can just go there. And that has been inspirational in terms of like and reinforcing the learning. So that has been where we started working with the Boston University, Red Hat and the community around all of that stuff. >> Talk a little bit about, Becky, about some of the business outcomes. You mentioned things like upskilling the workforce which is really nice to hear that there's such a big focus on it. But I imagine too, there's more participation in the community, but also from an end customer perspective. Obviously, everything Ford's doing is to serve the end customers >> Becky: Right. How does this help the end customer have that experience that they really, these days, demand with patience being something that, I think, is gone because of the pandemic? >> Right? Right. So one of the things that my team does is we create the platforms that help Accelerate developers be successful and it helps educate them more quickly on appropriate use of the platforms and helps them by adopting the platforms to be more secure which inherently lead to the better results for our end customers because their data is secure because the products that they have are well created and they're tested thoroughly. So we catch all those things earlier in the cycle by using these platforms that we help curate and produce. And that's really important because, like you had mentioned, this steep learning curve associated with Kubernetes, right? >> Savannah: Yeah. >> So my team is able to kind of help with that abstraction so that we solve kind of the higher complex problems for them so that developers can move faster and then we focus our education on what's important for them. We use things like Q By Example, as a source instead of creating that content ourselves, right? We are able to point them to that. So it's great that there's that community and we're definitely involved with that. But that's so important to help our developers be successful in moving as quickly as they want and not having 20,000 people solve the same problems. >> Satish: (chuckles) Yeah. >> Each individually- >> Savannah: you don't need to! >> and sometimes differently. >> Savannah: We're stronger together, you know? >> Exactly. >> The water level rises together and Ford is definitely a company that illustrates that by example. >> Yeah, I'm like, we can't make a better round wheel right? >> Yeah! So, we have to build upon what we have already been built ahead of us. And I think a lot of it is also about how can we give back and participate in the community, right? So I think that is paramount for us as like, here we are in Detroit so we're trying to recruit and show people that you know, everything that we do is not just old car and sheet metal >> Savannah: Combustion. >> and everything and right? There's a lot of tech goes and sometimes it is really, really cool to do that. And biggest thing for us is like how can we involve our community of developers sooner, earlier, faster without actually encumbering them and saying that, hey here is a book, go master it. We'll talk two months later. So I think that has been another journey. I think that has been a biggest uphill challenge for us is that how can we actually democratize all of these things for everybody. >> Yeah. Well no one better to try than you I would suspect. >> We can only try and hope everything turns out well, right? >> You know, as long as there's room for the bumpers on the lane for if you fail. >> Exactly. >> It sounds like you're driving the program in the right direction. Closing question for you, what's next? Is electric the future? Is Kubernetes the future? What's Ford all in on right now, looking forward? (crowd murmuring in the background) >> Data is the king, right? >> Savannah: Oh, okay, yes! >> Data is a new currency. We use that for several things to improve the cars improve the quality of autonomous driving Is Level 5 driving here? Maybe will be here soon, we'll see. But we are all working towards it, right? So machine learning, AI feedback. How do you actually post sale experience for example? So all of these are all areas that we are working to. We are, may not be getting like Kubernetes in a car but we are putting Kubernetes in plants. Like you order a Marquis or you order a Bronco, you see that here. Here's where in the assembly line your car is. It's taking pictures. It's actually taking pictures on Kubernetes platform. >> That's pretty cool. >> And it is tweeting for you on the Twitter and the social media platform. So there's a lot of that. So it is real and we are doing it. We need more help. A lot of the community efforts that we are seeing and a lot of the innovation that is happening on the floor here, it's phenomenal. The question is how we can incorporate those things into our workflows. >> Yeah, well you have the right audience for that here. You also have the right attitude, >> Exactly. >> the right appetite, and the right foundation. Becky, last question for you. Top three takeaways from your talk today. If you're talking to the developer community you want to inspire: Come work for us! What would you say? >> If you're ready to invest in yourself and upskill and be part of something that is pretty remarkable, come work for us! We have many, many different technical career paths that you can follow. We invest in our employees. When you master something, it's time for you to move on. We have career growth for you. It's been a wonderful gift to me and my family and I encourage everyone to check us out careers.ford.com or stop by our booth if you're happen to be here in person. >> Satish: Absolutely! >> We have our curated job openings that are specific for this community, available. >> Satish: Absolutely. >> Love it. Perfect close. Nailed pitch there. I'm sure you're all going to check out their job page. (all laugh) >> Exactly! And what you talked about, the developer experience, the customer experience are inextricably linked and you guys are really focused on that. Congratulations on all the work that you've done. We got to go get a selfie with that car girl. >> Yes, we do. >> Absolutely. >> We got to show them, we got to show the audience what it looks like on the inside too. We'll do a little IG video. (Lisa laughs) >> Absolutely. >> We will show you that for our guests and my cohost, Savannah Peterson. Lisa Martin here live in Detroit with theCUBE at KubeCon and CloudNativeCon 2022. The one and only John Furrier, who you know gets FOMO, is going to be back with me next. So stick around. (all laugh) (bright music)

Published Date : Oct 27 2022

SUMMARY :

it's great to see you. It's so good to be We have a great segment coming up. You have a great story Some of you may be For the record. Which we were both just I have to check it out. Thanks for joining us. I love you're Ford Thank you. I can only say that's Thank you a lot. (all laugh) So, Satish, talk to Talk to us about Ford as a Cloud first, to the day when you show of the community is not and what you are helping don't have to deal with all of the details something to do with it. a times I would say it's in innovation a lot of- a lot of buzz around that time. So it is the collaborative Something that I think is What is the attitude around So I've been a long time Ford employee. That's a huge deal. So to have that, you know, culture So that that is impressive. of influencing the direction one of the unique positions You are the transformation What are the kind of skills we need that Ford continues to do is I think Absolutely! So the question is that is encouraged all along to be on the We have to fail in order Without that kind of ability to support I always say failure and the mindset- to do that. You're speaking about that later today. what are you doing and and all the thing, is that It's extremely complex, So the idea of some of the things it that you can literally and the community around in the community, but also from is gone because of the pandemic? So one of the things so that we solve kind of a company that illustrates and show people that really cool to do that. try than you I would suspect. for the bumpers on the in the right direction. areas that we are working to. and a lot of the innovation You also have the right attitude, and the right foundation. that you can follow. that are specific for to check out their job page. and you guys are really focused on that. We got to show them, we is going to be back with me next.

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VeeamON 2022 Wrap | VeeamON 2022


 

>>We're seeing green here at Vemo in 2022, you're watching the cube, Dave ante and David Nicholson wrapping up our second day of coverage. Dave, good show. Good to be, you know, again, good to be back. This is our third show in a row. We're a Cuban as well. So the cube is, is out there, but same every, every show we go to so far has been most of the people here haven't been out in two plus years. Yeah. Right. And, and, and they're like, Hey, let's go. Let's hug. Let's shake. I got my red band on cuz we've been on a lot of shows or just being careful <laugh> um, you know, Hey, but it's great to see people back, uh, >>Absolutely >>Such a different vibe than virtual virtual sucks. Everybody hates it now, but now it's going hybrid. People are trying to figure that out. Yeah. Uh, but it's, it's in your view, what's different. What's the same >>In terms of, uh, in person versus hybrid kind of what's happened since what's >>Different being here now versus say 2019, not that you were here in 2019, but a show in 2019. >>I, I think there's right now, there's a certain sense of, uh, of appreciation for the ability to come and do this. Mm-hmm <affirmative> um, >>As opposed to on we or oh, another show, right? >>Yeah. Yeah, exactly. And, and, uh, a personal opinion is that, um, I think that the hybrid model moving forward is going to end up being additive. I don't know that I don't, you know, people say we'll never go back to having in person the way we did before. Um, I'm holding out hope that that's not the case because I, I think so there's so much value to the kinds of conversations that we have, not only here on the set with folks in person, but just the hallway conversations, uh, the dinner conversations, um, those are so critical, uh, not only with between vendors and customers, but between different business units. Um, you know, I, I, I came into this thinking, you know, I know Veeam very well. I've known them since the beginning. Um, but you think I'm going to a conference to talk about backup software and it wasn't like that at all. I mean, this is, this is an overarching, very, very interesting subject to cover. So how is it different? I think people are appreciative. I wouldn't say we're backed full throttle a hundred percent, um, uh, back in the game yet. But, uh, but we we're getting there. Some >>Of the highlights Veeam now, number one, statistical tie for first place in revenue. There aren't a lot of segments, especially in storage where Dell is not number one, I guess technically Dell is like, I don't know, half a percentage point ahead, but Veeam's gonna blow by that. Unless Dell gets its data, >>Protect me as the luxury of focus, they can focus >>Like a laser on it focus. Right? That, that we, we saw this in the P PC where focused, we saw Dell's ascendancy cuz they were focused on PCs, right? Yeah. We saw Seagate on dis drives Intel and microprocesors Oracle on databases and, and, and Veeam applied that model to what they call modern data protection. Um, and, and the, so the reason why we think they're gonna go past is they growing at 20 plus percent each year. And, and I can almost guarantee Dell's data protection business isn't although it's been in a, I, I sense a downward slope lately, they don't divulge that data. Um, but if they were growing nicely, they would be talking about it. So I think they've been kind of hiding that ball, but Dell, you know, you can't count those guys out they're baby. >>No, you can't. And there's always >>A, they don't like to lose. They get that EMC DNA still in >>There. Yeah. You take, you can, you might take your eye off the ball for a little while to focus on other things. But uh, I think it'll be healthy for the industry at large, as Veeam continues to take market share. There's definitely gonna be pushback from, from others in the field, but >>The pure software play. Um, and you know that no hardware agenda thing and all that I think is, is clearly in Veeam's favor. Uh, but we'll see. I mean, Dell's got other, other strengths as do others. I mean, this is, this is, let's not forget this, this, this market is crowded and getting kind. I mean, you got, you got other players, new, new entrants, like cohesive in Rubrik Rubic, by the way is the one I was kind of referring to. That seems to be, you go to their LinkedIn, they seem to be pivoting to security. I was shocked when I saw that. I'm like, wow, is that just like a desperation move? Is that a way to get your valuation up? Is that, is there something I'm missing? I, I don't know. I haven't talked to those guys in a little bit, need to get, get there, but cause he and Rubrik couldn't get to IPO prior to, uh, you know, the, the, the, the, the tech sell off the tech lash. >>If you will Veeam, didn't need toves. We have 30% EBITDA and, and has had it for a while. So they've been, they caught lightning in a bottle years ago, and then now they got the inside capital behind them. Um, you got new entrance, like, like Kuo, you got com. Vault is out there. You still got, you know, Veritas is still out there competing and you know, a number of other, you get you got is wherever HP software landed in, in the MicroStrategy, uh, micro strategy. <laugh> um, no not micro strategy anyway, in that portfolio of companies that HP sold its software business to, you know, they're still out there. So, you know, a lot of ways to, to buy backup and recovery software, but these guys being the leader is no surprise. >>Yeah. You know, it's, I, I, I have to say it to me. It's a classic story of discipline >>Microfocus, sorry, >>Microfocus. Yeah, that's right. That's right. You know, it's funny. I, I, I could see that logo on a, I know I've got a notebook at home. Um, but, but theme is a classic example of well disciplined growth where you're not playing the latest buzzword game and trying to create adjacent businesses that are really, that might sound sexy, but have nothing to do with your core. They've been very, very disciplined about their approach, starting with, you know, looking at VMFS and saying, this is what we're gonna do, and then branching out from there in a logical way. So, so they're not out ahead of the tips of their skis in a way that some others have have gotten. And those, you know, sometimes swinging for the fence is great, but you can strike out that way also. And they've been hitting, you know, you could say they've been hitting singles and doubles just over and over and over again for years now. Well, that's been a great strategy. >>You've seen this a lot. I mean, I, I think you watched this at EMC when you were there as you, it was acquisitions to try to keep the growth up. It was, it was great marketing. I mean, unbelievable marketing cloud meets big data. Oh yeah. And you'd hear on CNBC. AMC is the cloud company. You're like, eh, fucking have a cloud. So, so you, you you've seen companies do that to your point about getting ahead of your skis. VMs never done that EMS like, eh, this is the product that works great. Yeah. Customers love it. They buy it, you know, we got the distribution channel set up and so that's always been, been, been part of their DNA. Um, and I think the other piece is putting meat on the bone of the tagline of modern data protection. When I first heard that I'm like, mm, okay. >>But then when you peel the onion on that, the core is back up in recovery, a lot of focus on recovery. And then the way they, I remember it was there in the audience when they announced, you know, support for bare metal, people went crazy. I'm like, wow, okay. They cuz they used to say, oh, never virtualization forever. Okay. So they beat that drum and you never say never in this business, do you, and then moving on to cloud and hybrid and containers and we're hearing about super cloud now, and maybe there'll be an edge use case there it's still unclear what that pattern is. You've talked about that with Zs, but it's not clear to me where you put your muscle yet in, um, in edge, but really being able to manage all that data that is people talk about data management that starts to be data management. And they've got a footprint that enables 'em to do that. >>Yeah. And, and I'd like to see that same discipline approach. That's gotten them here to continue no need to get on board a hype cycle. Um, what I really love from a business execution perspective from Veeam is the fact that they know their place in terms of the, their strategic advisory role for end user customers and their places largely in partnership with folks in the channel partners, large and small, um, in a couple of the conversations we had over the last few days, we talked about this idea that there are fewer and fewer seats at the table. Uh, working with customers, customers can't have 25 strategic vendor partners and a lot of smaller niche players that focus on something even as important as backup will pretend that they are, that they hold the same sort of strategic weight as a hyperscale cloud provider. Does they pretend that they're gonna be there in the CX O meetings? Um, when they're not Veeam knows exactly how to best leverage what they do with customers and that's through partners in the channel. >>The other thing is, um, new CEO, a non Eron, uh, the fifth CEO, I think I'm correct. Is that right at, at VE yes. Um, so two founders, uh, and then when Peter McKay came on, he was co CEO. Um, and then, um, yep. And let's see, I think yep. You the fifth. Okay. So each of the CEOs kind of had their own mark. Right. Um, and we asked an on in the analyst thing, what do you want your legacy to be? And I, I loved his answer. He's like, this is a fragmented business with a lot of adjacencies and we are the leader in revenue, but we only have 12% revenue share. I want to take that to 25%, 40%. That's like EMC at 30 plus percent of the storage market, Cisco of 60% of the networking market. Wow. If anybody could ever get there, but so 25 to 30% of a market that's that's big. Yeah. I liked his demeanor thought he had a really good style philosophy. Well-spoken well spoken. So new leadership, obviously insight brought him in to take them to the next level. Um, and, and really drive. I gotta believe get ready for IPO. We kind of admitted that. >>Yeah. And I, and IPO for them, one thing he mentioned is that, um, in this case, this is not an IPO let's high five and go to Vegas and get table service because now we finally have money. Uh, they're not doing, you know, obviously an injection in capital from an IPO is always a good thing or should be a good thing if handled properly, but that's not their primary driver. So it'll be very interesting to see if they can hit the timing. Right. Um, how that, how that works out >>Well and, and bill large is his was predecessor. Uh, he, he, he took over, uh, once the company, excuse me, went private. Um, >>Yeah, that phone backed up. >>I still good in the mic once the company went private, uh, well, no, they were always private. Once they got acquired for five plus billion dollars from inside capital, um, they, they put bill in charge, perfect choice for the transition. And it was like, okay, bill. It's like, when you, my brother's a sailor. He says, Hey, take, take the wheel, see that lighthouse or see that tree go for it, keep it on track. And that's what bill did. Perfect. And he knew the company knew where all the skeletons were buried and, and was perfect. Perfect transition for that. Now they're bringing in somebody who they feel can take it to the next level. They're at a billion. He said he could see 5 billion and, and beyond. So that's kind of cool. Um, the other thing was ecosystem as companies got a really robust ecosystem, all the storage array vendors came on. >>The, the, the backup appliance companies, you know, came on to the cube and had a presence here. Why? Because this is where all the customers are. This is the leader in backup in recovery. Yeah. They all want to partner with that leader. Now they're at out the other shows as well, uh, for the Veeam competitors, but frankly, Veeam, Veeam competitors. They don't have, like you said, they're pure play. Many of them don't have a show like this, or it's a smaller event. Um, and so they gotta be here. Uh, and I think the, the, the other thing was the ransomware study. What I really liked about Veeam is they not only just talked about it, they not only talked about their solution. They sh they did deep dive surveys and shared a ton of data with guys that knew data. Um, Dave Russell and Jason Buffington, both former analysts, Russell was a Gartner very well respected top Gartner analyst for years. Jason buff, Buffington at ESG who those guys did always did some really good, still do deep research. So you had them representing that data, but sharing it with the community, of course, it's, it's gonna be somewhat self-serving, but it wasn't as blatant. It that wasn't nearly as blatant as I often see with these surveys, gender surveys, I'll look at 'em. I can tell within like, seconds, whether it's just a bunch of marketing, you know, what, or there's real substance. Yeah. And this one had real substance to >>It. Yeah. And it's okay. When substance supports your business model. >>Yeah. Cool. >>It's great. Good >>Marketing. But yeah, as an best marketing, I'm not gonna use it. The whole industry can use this and build on it. Yeah. I think there were a lot of unanswered questions. I, what I love about Vema is they're going back and they, they did it in February. They, they updated it just recently. Now they're going back and doing more cuz they want to get it by country. So they're making investments. And then they're sharing that with the industry. I love that. >>It'll be interesting to see if they continue it over time, how things change if things change. Um, one of the things that we really didn't talk a lot about is, uh, and you know, it's, I know it's talked about behind closed doors, um, this idea of, uh, stockpiling day zero exploits, and the fact that a lot of these, these >>Things, >>A lot of these problems arguably could have been headed off, had our taxpayer funded organizations, shared information with private industry in a more timely fashion. Um, um, we had, um, uh, uh, was it, uh, Gina from AWS who gave the example of, uh, the not Petia, uh, experience in the hospital environment. And that came directly out of frankly a day zero exploit that the NSA had identified years earlier within Microsoft's operating system. And, uh, somehow others got ahold of that and used it for nefarious means. So the intent to stockpile and hang onto these things is always, um, noble, but sometimes the result is, uh, less than desirable. So that's, it'll be an interesting conversation. >>We'd be remiss if we didn't mention the, the casting acquisition, the, the, the container data protection, small piece of the business today. Uh, but strategic in the sense that, yeah, absolutely. If you want to appeal to developers, if, if, if, if, if you want to be in the cloud, you know, you better be able to talk containers generally in Kubernetes specifically. So they gotta play there as well. >>Well, they, they, they hit virtualization cloud containers. Maybe I'm missing something in between, but they seem to be >>Ransomware >>Catching waves effectively. Yeah. Ransomware, uh, catching waves effectively, uh, again, not in an artificial buzzword driven way, but in a legitimate disciplined business growth approach that, uh, that's impressive. >>And I, and I think Danny mentioned this, we, he said we've been a PLG product led growth company. Um, and I think they're evolving now. We talked about platforms versus product. We still got still a product company. Uh, but they're bill wants to build out a Supercloud. So we're watching that very closely. I, I think it is a thing. You got a lot of grief for the term, super cloud. Some people wince at it, but it's, there's something brewing. There's something different. That's not just cloud public cloud, not hybrid cloud, not private cloud it's across cloud it's super cloud. All right, Dave, Hey, it was a pleasure working with you this week. Always kind of funny. I mean, we're, the crew was out in, uh, in Valencia, Spain. Yeah. Uh, they'll in fact, they'll be broadcasting, I believe all the way through Friday. Uh, that's an early morning thing for the, uh, for the west coast and, but east coast should be able to catch that easily. >>Of course you can all check out all the replays on the cube.net, also YouTube, youtube.com/silicon angle go to wikibon.com. There's some, you know, research there I publish every week and, and others do, uh, as well, maybe not as frequently, but, uh, we have a great relationship with ETR. I'm gonna poke into some data protection stuff in their survey. See if I can find some interesting, uh, data there. And don't forget to go to Silicon an angle.com, which is all the news. This is the cube, our flagship production we're out at VEON 2022. Thanks for watching.

Published Date : May 20 2022

SUMMARY :

Good to be, you know, again, good to be back. What's the same Different being here now versus say 2019, not that you were here in 2019, for the ability to come and do this. I don't know that I don't, you know, people say we'll never go back to having in person the way we did Of the highlights Veeam now, number one, statistical tie for first place in revenue. but Dell, you know, you can't count those guys out they're baby. No, you can't. A, they don't like to lose. There's definitely gonna be pushback from, from others in the field, but Um, and you know that no hardware agenda thing and all that I think is, and you know, a number of other, you get you got is wherever HP software landed It's a classic story of discipline And those, you know, sometimes swinging for the fence is great, but you I mean, I, I think you watched this at EMC when you were there as you, but it's not clear to me where you put your muscle yet in, and a lot of smaller niche players that focus on something even as important as backup will So each of the CEOs kind of had their own mark. Uh, they're not doing, you know, obviously an he took over, uh, once the company, excuse me, Um, the other thing was ecosystem Um, and so they gotta be here. When substance supports your business model. It's great. And then they're sharing that with the Um, one of the things that we really didn't talk a lot about is, uh, and you know, it's, So the intent to stockpile and hang onto these things is always, um, noble, if, if, if, if, if you want to be in the cloud, you know, but they seem to be business growth approach that, uh, that's impressive. And I, and I think Danny mentioned this, we, he said we've been a PLG product led growth company. you know, research there I publish every week and, and others do, uh, as well,

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Nick Van Wiggeren, PlanetScale | Kubecon + Cloudnativecon Europe 2022


 

>> Narrator: theCUBE presents KubeCon and CloudNativeCon Europe 2022, brought to you by Red Hat, the Cloud Native Computing Foundation and its ecosystem partners. >> Welcome to Valencia, Spain, KubeCon, CloudNativeCon Europe 2022. I'm Keith Townsend, your host. And we're continuing the conversations around ecosystem cloud native, 7,500 people here, 170 plus show for sponsors. It is for open source conference, I think the destination. I might even premise that this may be, this may eventually roll to the biggest tech conference in the industry, maybe outside of AWS re:Invent. My next guest is Nick van Wiggeren. >> Wiggeren. >> VP engineering of PlanetScale. Nick, I'm going to start off the conversation right off the bat PlanetScale cloud native database, why do we need another database? >> Well, why don't you need another database? I mean, are you happy with yours? Is anyone happy with theirs? >> That's a good question. I don't think anyone is quite happy with, I don't know, I've never seen a excited database user, except for guys with really (murmurs) guys with great beards. >> Yeah. >> Keith: Or guys with gray hair maybe. >> Yeah. Outside of the dungeon I think... >> Keith: Right. >> No one is really is happy with their database, and that's what we're here to change. We're not just building the database, we're actually building the whole kind of start to finish experience, so that people can get more done. >> So what do you mean by getting more done? Because MySQL has been the underpinnings of like massive cloud database deployments. >> 100% >> It has been the de-facto standard. >> Nick: Yep. >> For cloud databases. >> Nick: Yep. >> What is PlanetScale doing in enabling us to do that I can't do with something like a MySQL or a SQL server? >> Great question. So we are MySQL compatible. So under the hood it's a lot of the MySQL you know and love. But on top of that we've layered workflows, we've layered scalability, we've layered serverless. So that you can get all of the the parts of the MySQL, that dependability, the thing that people have used for 20, 30 years, right? People don't even know a world before MySQL. But then you also get this ability to make schema changes faster. So you can kind of do your work quicker get to the business objectives faster. You can scale farther. So when you get to your MySQL and you say, well, can we handle adding this one feature on top? Can we handle the user growth we've got? You don't have to worry about that either. So it's kind of the best of both worlds. We've got one foot in history and we've got one foot in the new kind of cloud native database world. We want to give everyone the best of both. >> So when I think of serverless because that's the buzzy world. >> Yeah. >> But when I think of serverless I think about developers being able to write code. >> Yep. >> Deploy the code, not worry about VM sizes. >> Yep. >> Amount of disk space. >> Yep. >> CPU, et cetera. But we're talking about databases. >> Yep. >> I got to describe what type of disk I want to use. I got to describe the performance levels. >> Yep. >> I got all the descriptive stuff that I have to do about infrastructures. Databases are not... >> Yep. >> Keith: Serverless. >> Yep. >> They're the furthest thing from it. >> So despite what the name may say, I can guarantee you PlanetScale, your PlanetScale database does run on at least one server, usually more than one. But the idea is exactly what you said. So especially when you're starting off, when you're first beginning your, let's say database journey. That's a word I use a lot. The furthest thing from your mind is, how many CPUs do I need? How many disk iOS do I need? How much memory do I need? What we want you to be able to do is get started on focusing on shipping your code, right? The same way that Lambda, the same way that Kubernetes, and all of these other cloud native technologies just help people get done what they want to get done. PlanetScale is the same way, you want a database, you sign up, you click two buttons, you've got a database. We'll handle scaling the disk as you grow, we'll handle giving you more resources. And when you get to a spot where you're really starting to think about, my database has got hundreds of gigabytes or petabytes, terabytes, that's when we'll start to talk to you a little bit more about, hey, you know it really does run on a server, we ain't got to help you with the capacity planning, but there's no reason people should have to do that up front. I mean, that stinks. When you want to use a database you want to use a database. You don't want to use, 747 with 27 different knobs. You just want to get going. >> So, also when I think of serverless and cloud native, I think of stateless. >> Yep. >> Now there's stateless with databases, help me reconcile like, when you say it's cloud native. >> Nick: Yep. >> How is it cloud native when I think of cloud native as stateless? >> Yeah. So it's cloud native because it exists where you want it in the cloud, right? No matter where you've deployed your application on your own cloud, on a public cloud, or something like that, our job is to meet you and match the same level of velocity and the same level of change that you've got on your kind of cloud native setup. So there's a lot of state, right? We are your state and that's a big responsibility. And so what we want to do is, we want to let you experiment with the rest of the stateless workloads, and be right there next to you so that you can kind of get done what you need to get done. >> All right. So this concept of clicking two buttons... >> Nick: Yeah. >> And deploying, it's a database. >> Nick: Yep. >> It has to run somewhere. So let's say that I'm in AWS. >> Nick: Yep. >> And I have AWS VPC. What does it look like from a developer's perspective to consume the service? >> Yeah. So we've got a couple of different offerings, and AWS is a great example. So at the very kind of the most basic database unit you click, you get an endpoint, a host name, a password, and the username. You feed that right into your application and it's TLS secure and stuff like that, goes right into the database no problem. As you grow larger and larger, we can use things like AWS PrivateLink and stuff like that, to actually start to integrate more with your AWS environment, all the way over to what we call PlanetScale Managed. Which is where we actually deploy your data plan in your AWS account. So you give us some permissions and we kind of create a sub-account and stuff like that. And we can actually start sending pods, and hold clusters and stuff like that into your AWS account, give you a PrivateLink, so that everything looks like it's kind of wrapped up in your ownership but you still get the same kind of PlanetScale cloud experience, cloud native experience. >> So how do I make calls to the database? I mean, do I have to install a new... >> Nick: Great question. >> Like agent, or do some weird SQL configuration on my end? Or like what's the experience? >> Nope, we just need MySQL. Same way you'd go, install MySQL if you're on a Mac or app store to install MySQL on analytics PC, you just username, password, database name, and stuff like that, you feed that into your app and it just works. >> All right. So databases are typically security. >> Nick: Yep. >> When my security person. >> Nick: Yep. >> Sees a new database. >> Nick: Yep. >> Oh, they get excited. They're like, oh my job... >> Nick: I bet they do. >> My job just got real easy. I can find like eight or nine different findings. >> Right. >> How do you help me with compliance? >> Yeah. >> And answering these tough security questions from security? >> Great question. So security's at the core of what we do, right? We've got security people ourselves. We do the same thing for all the new vendors that we onboard. So we invest a lot. For example, the only way you can connect to a PlanetScale database even if you're using PrivateLink, even if you're not touching the public internet at all, is over TLS secured endpoint, right? From the very first day, the very first beta that we had we knew not a single byte goes over the internet that's not encrypted. It's encrypted at rest, we have audit logging, we do a ton internally as well to make sure that, what's happening to your database is something you can find out. The favorite thing that I think though is all your schema changes are tracked on PlanetScale, because we provide an entire workflow for your schema changes. We actually have like a GitHub Polar Request style thing, your security folks can actually look and say, what changes were made to the database day in and day out. They can go back and there's a full history of that log. So you actually have, I think better security than a lot of other databases where you've got to build all these tools and stuff like that, it's all built into PlanetScale. >> So, we started out the conversation with two clicks but I'm a developer. >> Nick: Yeah. >> And I'm developing a service at scale. >> Yep. >> I want to have a SaaS offering. How do I automate the deployment of the database and the management of the database across multiple customers? >> Yeah, so everything is API driven. We've got an API that you can use supervision databases to make schema changes, to make whatever changes you want to that database. We have an API that powers our website, the same API that customers can use to kind of automate any part of the workflow that they want. There's actually someone who did talk earlier using, I think, wwww.crossplane.io, or they can use Kubernetes custom resource definitions to provision PlanetScale databases completely automatically. So you can even do it as part of your standard deployment workflow. Just create a PlanetScale database, create a password, inject it in your app, all automatically. >> So Nick, as I'm thinking about scale. >> Yep. >> I'm thinking about multiple customers. >> Nick: Yep. >> I have a successful product. >> Nick: Yep. >> And now these customers are coming to me with different requirements. One customer wants to upgrade once every 1/4, another one, it's like, you know what? Just bring it on. Like bring the schema changes on. >> Yep. >> I want the latest features, et cetera. >> Nick: Right. >> How do I manage that with PlanetScale? When I'm thinking about MySQL it's a little, that can be a little difficult. >> Nick: Yeah. >> But how does PlanetScale help me solve that problem? >> Yeah. So, again I think it's that same workflow engine that we've built. So every database has its own kind of deploy queue, its own migration system. So you can automate all these processes and say, on this database, I want to change this schema this way, on this database I'm going to hold off. You can use our API to drive a view into like, well, what's the schema on this database? What's schema on this database? What version am I running on this database? And you can actually bring all that in. And if you were really successful you'd have this single plane of glass where you can see what's the status of all my databases and how are they doing, all powered by kind of the PlanetScale API. >> So we can't talk about databases without talking about backup. >> Nick: Yep. >> And recovery. >> Yep. >> How do I back this thing up and make sure that I can fall back? If someone deleted a table. >> Nick: Yep. >> It happens all the time in production. >> Nick: Yeah, 100%. >> How do I recover from it? >> So there's two pieces to this, and I'm going to talk about two different ways that we can help you solve this problem. One of them is, every PlanetScale database comes with backups built in and we test them fairly often, right? We use these backups. We actually give you a free daily backup on every database 'cause it's important to us as well. We want to be able to restore from backup, we want to be able to do failovers and stuff like that, all that is handled automatically. The other thing though is this feature that we launched in March called the PlanetScale Rewind. And what Rewind is, is actually a schema migration undo button. So let's say, you're a developer you're dropping a table or a column, you mean to drop this, but you drop the other one on accident, or you thought this column was unused but it wasn't. You know when you do something wrong, you cause an incident and you get that sick feeling in your stomach. >> Oh, I'm sorry. I've pulled a drive that was written not ready file and it was horrible. >> Exactly. And you kind of start to go, oh man, what am I going to do next? Everyone watching this right now is probably squirming in their seat a bit, you know the feeling. >> Yeah, I know the feeling >> Well, PlanetScale gives you an undo button. So you can click, undo migration, for 30 minutes after you do the migration and we'll revert your schema with all the data in it back to what your database looked like before you did that migration. Drop a column on accident, drop a table on accident, click the Rewind button, there's all the data there. And, the new rights that you've taken while that's happened are there as well. So it's not just a restore to a point in time backup. It's actually that we've replicated your rights sent them to both the old and the new schema, and we can get you right back to where you started, downtime solved. >> Both: So. >> Nick: Go ahead. >> DBAs are DBAs, whether they've become now reformed DBAs that are cloud architects, but they're DBAs. So there's a couple of things that they're going to want to know, one, how do I get my zero back up in my hands? >> Yeah. >> I want my, it's MySQL data. >> Nick: Yeah. >> I want my MySQL backup. >> Yeah. So you can just take backups off the database yourself the same way that you're doing today, right? MySQL dump, MySQL backup, and all those kinds of things. If you don't trust PlanetScale, and look, I'm all about backups, right? You want them in two different data centers on different mediums, you can just add on your own backup tools that you have right now and also use that. I'd like you to trust that PlanetScale has the backups as well. But if you want to keep doing that and run your own system, we're totally cool with that as well. In fact, I'd go as far as to say, I recommend it. You never have too many backups. >> So in a moment we're going to run Kube clock. So get your... >> Okay, all right. >> You know, stand tall. >> All right. >> I'll get ready. I'm going to... >> Nick: I'm tall, I'm tall. >> We're both tall. The last question before Kube clock. >> Nick: Yeah. >> It is, let's talk a little nerve knobs. >> Nick: Okay. >> The reform DBA. >> Nick: Yeah. >> They want, they're like, oh, this query ran a little bit slow. I know I can squeeze a little bit more out of that. >> Nick: Yeah. >> Who do they talk to? >> Yeah. So that's a great question. So we provide you some insights on the product itself, right? So you can take a look and see how are my queries performing and stuff like that. Our goal, our job is to surface to you all the metrics that you need to make that decision. 'Cause at the end of the day, a reform DBA or not it is still a skill to analyze the performance of a MySQL query, run and explain, kind of figure all that out. We can't do all of that for you. So we want to give you the information you need either knowledge or you know, stuff to learn whatever it is because some of it does have to come back to, what's my schema? What's my query? And how can I optimize it? I'm missing an index and stuff like that. >> All right. So, you're early adopter of the Kube clock. >> Okay. >> I have to, people say they're ready. >> Nick: Ooh, okay. >> All the time people say they're ready. >> Nick: Woo. >> But I'm not quite sure that they're ready. >> Nick: Well, now I'm nervous. >> So are you ready? >> Do I have any other choice? >> No, you don't. >> Nick: Then I am. >> But are you ready? >> Sure, let's go. >> All right. Start the Kube clock. (upbeat music) >> Nick: All right, what do you want me to do? >> Go. >> All right. >> You said you were ready. >> I'm ready, all right, I'm ready. All right. >> Okay, I'll reset. I'll give you, I'll give, see people say they're ready. >> All right. You're right. You're right. >> Start the Kube clock, go. >> Okay. Are you happy with how your database works? Are you happy with the velocity? Are you happy with what your engineers and what your teams can do with their database? >> Follow the dream not the... Well, follow the green... >> You got to be. >> Not the dream. >> You got to be able to deliver. At the end of the day you got to deliver what the business wants. It's not about performance. >> You got to crawl before you go. You got to crawl, you got to crawl. >> It's not just about is my query fast, it's not just about is my query right, it's about, are my customers getting what they want? >> You're here, you deserve a seat at the table. >> And that's what PlanetScale provides, right? PlanetScale... >> Keith: Ten more seconds. >> PlanetScale is a tool for getting done what you need to get done as a business. That's what we're here for. Ultimately, we want to be the best database for developing software. >> Keith: Two, one. >> That's it. End it there. >> Nick, you took a shot, I'm buying it. Great job. You know, this is fun. Our jobs are complex. >> Yep. >> Databases are hard. >> Yep. >> It is the, where your organization keeps the most valuable assets that you have. >> Nick: A 100%. >> And we are having these tough conversations. >> Nick: Yep. >> Here in Valencia, you're talking to the leader in tech coverage. From Valencia, Spain, I'm Keith Townsend, and you're watching theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : May 20 2022

SUMMARY :

brought to you by Red Hat, in the industry, conversation right off the bat I don't think anyone is quite happy with, Outside of the dungeon I think... We're not just building the database, So what do you mean it's a lot of the MySQL you know and love. because that's the buzzy world. being able to write code. Deploy the code, But we're talking about databases. I got to describe what I got all the descriptive stuff But the idea is exactly what you said. I think of stateless. when you say it's cloud native. and be right there next to you So this concept of clicking two buttons... And deploying, So let's say that I'm in AWS. consume the service? So you give us some permissions So how do I make calls to the database? you feed that into your So databases are typically security. Oh, they get excited. I can find like eight or the only way you can connect So, we started out the and the management of the database So you can even do it another one, it's like, you know what? How do I manage that with PlanetScale? So you can automate all these processes So we can't talk about databases and make sure that I can fall back? that we can help you solve this problem. and it was horrible. And you kind of start to go, and we can get you right that they're going to want to know, So you can just take backups going to run Kube clock. I'm going to... The last question before Kube clock. It is, I know I can squeeze a the metrics that you need of the Kube clock. I have to, sure that they're ready. Start the Kube clock. All right. see people say they're ready. All right. Are you happy with what your engineers Well, follow the green... you got to deliver what You got to crawl before you go. you deserve a seat at the table. And that's what what you need to get done as a business. End it there. Nick, you took a shot, the most valuable assets that you have. And we are having the leader in high tech coverage.

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Stu Miniman, Red Hat | KubeCon + CloudNativeCon EU 2022


 

(upbeat music) >> Kubernetes is maturing for example moving from quarterly releases to three per year, it's adding many of the capabilities that early on were avoided by Kubernetes committers, but now are going more mainstream, for example, more robust security and better support from mobile cluster management and other functions. But core Kubernetes by itself, doesn't get organizations where they need to go. That's why the ecosystem has stepped up to fill the gaps in application development. Developers as we know, they don't care about infrastructure, but they do care about building new apps, they care about modernizing existing apps, leveraging data, scaling, they care about automation look, they want to be cloud native. And one of the companies leading the ecosystem charge and building out more robust capabilities is Red Hat. And ahead of KubeCon Spain. It's our pleasure to welcome in Stu Miniman director of market insights at Red Hat to preview the event, Stu, good to see you, how you been? >> I'm doing awesome, Dave. Thanks for having me, great to be here. >> Yeah. So what's going on in Kube land these days? >> So it's funny Dave, if you were to kind of just listen out there in the marketplace, the CNCF has a survey that's like 96% of companies running Kubernetes production, everybody's doing it. And others will say, oh no, Kubernetes, only a small group group of people are using it, it's already probably got newer technologies that's replacing it. And the customers that I'm talking to Dave, first of all, yes, containers of Kubernetes, great growth growth rate, good adoption overall, I think we've said more than a year or two ago, we've probably crossed that chasm, the Jeff Moore, it's longer the early people just building all their own thing, taking all the open source, building this crazy stack that they need to had to do a lot of work we used to say. Chewing glass to be able to make it work right or anything, but it's still not as easy as you would like, almost no company that I talk to, if you're talking about big enterprises has Kubernetes just enterprise wide, and a hundred percent of their applications running on it. What is the tough challenge for people? And I mean, Dave, something, you and I have covered for many, many years, , that application portfolio that I have, most enterprises, hundreds, thousands of applications modernizing that having that truly be cloud native, that that's a really long journey and we are still in the midst of that, so I still still think we are in that, that if you look at the cross in the chasm that early majority chunk, so some of it is how do we mature things even better? And how do we make things simpler? Talk about things like automation, simplicity, security, we need to make sure they're all there so that it can be diffused and rolled out more broadly. And then we also need to think about where are we? We talk about the next million cloud customers, where does Kubernetes and containers and all the cloud native pieces fit into that broader discussion. Yes, there's some maturity there and we can declare victory on certain things, but there's still a lot, a lot of work that everyone's doing and that leads us into the show. I mean, dozens of projects that are already graduated, many more along that process from sandbox through a whole bunch of co-located events that are there, and it's always a great community event which Red Hat of course built on open source and community projects, so we're happy to have a good presence there as always. >> So you and I have talked about this in the past how essentially container's going to be embedded into a lot of different places, and sometimes it's hard to find, it's hard to track, but if you look at kind of the pre DevOps world skillsets like provisioning LANs, or configuring ports, or troubleshooting, squeezing more, server utilism, I mean, those who are really in high demand. If that's your skillset, then you're probably out of a job today. And so that's shifted toward things like Kubernetes. So you see and you see in the ETR data, it's along with cloud, and RPA, or automation, it is right up there I mean, it's top, the big four if you will, cloud, automation, RPA, and containers. And so we know there's a lot of spending activity going on there, but sometimes, like I said, it's hard to track I mean, if you got cloud growing at 35% a year, at least for the hyperscalers that we track, Kubernetes should be growing faster than that, should it not? >> Yeah, Dave, I would agree with you when I look at the big analyst firms that track this, I believe they've only got the container space at about a 25 per percent growth rate. >> Slower than cloud. But I compare that with Deepak Singh who runs at AWS, he has the open source office, he has all the containers and Kubernetes, and has visibility in all of that. And he says, basically, containers of the default when somebody's deploying to AWS today. Yes, serverless has its place, but it has not replaced or is not pushing down, slowing down the growth of containers or Kubernetes. We've got a strong partnership, I have lots of customers running on AWS. I guess I look at the numbers and like you, I would say that I would expect that that growth rate to be north of where just cloud in general is because the general adoption of containers and Kubernetes, we're still in the early phases of things. >> And I think a lot of the spendings Stu is actually in labor resources within companies and that's hard to track. Let's talk about what we should expect at the show. Obviously this whole notion of secure supply chain was a big deal last year in LA, what's hot? >> Yeah, so security Dave, absolutely. You said for years, it's a board level discussion, it's now something that really everyone in the organization has to know about the dev sec ops movement, has seen a lot of growth, secure supply chain, we're just trying to make sure that when I use open source, there's lots of projects, there is the huge ecosystem in marketplaces that are out there. So I want to make sure that as I grab all of the pieces that I know where they got came from the proper signature certification to make sure that the full solution that I build, I understand it. And if there are vulnerabilities, I know if there's an issue, how I patch it in the industry, we talk about CBEs, so those vulnerabilities, those exploits that come out, then everybody has to do a quick runaround to understand wait, hey, is my configuration? Am I vulnerable? Do I have to patch things? So security, absolutely still a huge, huge thing. Quick from a Red Hat standpoint, people might notice we made an acquisition a year ago of StackRox. That product itself also now has a completely fully open source project itself, also called StackRox. So the product is Red Hat advanced cluster security for Kubernetes, there's an open source equivalent for that called StackRox now, open source, community, there's a monthly office hour live streaming that a guy on my team actually does, and so there'll be a lot of activity at the show talking about security. So many other things happening at the show Dave. Another key area, you talked about the developers and what they want to worry about and what they don't. In the container space, there's a project called Knative. So Google helped create that, and that's to help me really have a serverless operational model, with still the containers and Kubernetes underneath that. So at the show, there will be the firs Knative con. And if you hadn't looked at Knative in a couple of years, one of the missing pieces that is now there is eventing. So if I look at functions and events, now that event capability is there, it's something I've talked to a lot of customers that were waiting for that to have it. It's not quite the same as like a Lambda, but is similar functionality that I can have with my containers in Kubernetes world. So that's an area that's there and so many others, I mean, GitOps are super hot at the last show. It's something that we've seen, really broad adoption since Argo CD went generally available last year, and lots of customers that are taking that to help them. That's both automation put together because I can allow GitHub to be my single source of truth for where I keep code, make sure I don't have any deviation from where the kind of the golden image if you will, it lives. >> So we're talking earlier about, how hard it is to track this stuff. So with the steep trajectory of growth and new customers coming on, there's got to be a lot of experimentation going on. That probably is being done, somebody downloads the open source code and starts playing with it. And then when they go to production that I would imagine Stu that's the point at which they say, hey, we need to fill some of these gaps. And they reach out to a company like yours and say, now we got to have certifications and trust., Do you. see that? >> So here's the big shift that happened, if we were looking four or five years ago, absolutely, I'd grab the open source code and some people might do that, but what cloud really enabled Dave, is rather than just grabbing, going to the dot the GitHub repo and pulling it down itself, I can go to the cloud so Microsoft, AWS, and Google all have their Kubernetes offering and I click a button. But that just gives me Kubernetes so there's still a steep learning curve. And as you said to build out out that full stack, that is one of the big things that we do with OpenShift is we take dozens of projects, pull them in together so you get a full platform. So you spend less time on curating, integrating, and managing that platform. And more time on the real value for your business, which is the application stack itself, the security and the like. And when we deliver OpenShift in the cloud, we have an SRE team that manages that for you. So one of the big challenges we have out there, there is a skillset gap, there are thousands of people getting certified on Kubernetes. There are, I think I saw over a hundred thousand job openings with Kubernetes mentioned in it, we just can't train people up fast enough, and the question I would have as an enterprise company is, if I'm going to the cloud, how much time do I want to build having SREs, having them focus on the infrastructure versus the things that are business specific. What did Amazon promise Dave? We're going to help you get rid of undifferentiated heavy lifting. Well, I just consume things as a service where I have an SRE team manage that environment. That might make more sense so that I can spend more time focusing on my business activities. That's a big focus that we've had on Red Hat, is our offerings that we have with the cloud providers to do and need offering. >> Yeah, the managed service capability is key. We saw, go back to the Hadoop days, we saw that's where Cloudera really struggled. They had to support every open source project. And then the customers largely had to figure it out themselves. Whereas you look at what data bricks did with spark. It was a managed service that was getting much greater adoption. So these complex areas, that's what you need. So people win sometimes when I use the term super cloud, and we getting little debates on Twitter, which is a lot of fun, but the idea is that you create the abstraction layer that spans your on-prem, your cloud, so you've got a hybrid. You want to go across clouds, what people call multi-cloud but as you know, I've sort of been skeptical of multi-cloud is really multi-vendor. But so we're talking about a substantial experience that's identical across those clouds and then ultimately out to the edge and we see a super Paas layer emerging, And people building on top of that, hiding the underlying complexity. What are your thoughts on that? How does Kubernetes in your view fit in? >> Yeah, it's funny, Dave, if you look at this container space at the beginning, Docker came out of a company called dotCloud. That was a PaaS company. And there's been so many times that that core functionality of how do I make my developers not have to worry about that underlying gank, but Dave, while the storage people might not have to worry about the LANs, somebody needs to understand how storage works, how networking works, if something breaks, how do I make sure I can take care of it. Sometimes that's a service that the SRE team manages that away from me. so that yes, there is something I don't need to think of about, but these are technically tough configurations. So first to one of your main questions, what do we see in customers with their hybrid and multi-cloud journey? So OpenShift over 10 years old, we started OpenShift before Kubernetes even was a thing. Lots of our customers run in what most people would consider hybrid, what does that mean? I have something in my data center, I have something in the cloud, OpenShift health, thanks to Kubernetes, I can have consistency for the developers, the operators, the security team, across those environments. Over the last few years, we've been doing a lot in the Kubernetes space as a whole, as the community, to get Kubernetes out to the edge. So one of the nice things, where do containers live Dave? Anywhere Linux does, is Linux going to be out of the edge? Absolutely, it can be a small footprint, we can do a lot with it. There were a lot of vendors that came out with it wasn't quite Kubernetes, they would strip certain things out or make a configuration that was smaller out at the edge, but a lot of times it was something that was just for a developer or something I could play with, and what it would break sometimes was that consistency out at the edge to what my other environments would like to have. And if I'm a company that needs consistency there. So take for example, if I have an AI workload where I need edge, and I need something in the cloud, or in my data center of consistency. So the easy use case that everybody thinks about is autonomous vehicles. We work with a lot of the big car manufacturers, I need to have when my developer build something, and often my training will be done either in the data center or in the public cloud, but I need to be able to push that out to the vehicle itself and let it run. We've actually even got Dave, we've got Kubernetes running up on the ISS. And you want to make sure that we have a consistency. >> The ultimate edge. >> Yeah, so I said, right, it's edge above and beyond the clouds even, we've gone to beyond. So that is something that the industry as a whole has been working at, from a Red Hat standpoint, we can take OpenShift to a really small footprint. Last year we launched was known as single node OpenShift. We have a project called micro shift, which is also fully open source that it has less pieces of the overall environment to be able to fit onto smaller and smaller devices there. But we want to be able to manage all of them consistently because you talked about multi cluster management. Well, what if I have thousands or 10 of thousands of devices out of the edge? I don't necessarily have network, I don't have people, I need to be able to do things from an automated standpoint. And that's where containers and Kubernetes really can shine. And where a lot of effort has been done in general and something specifically, we're working on it, Red Hat, we've had some great customers in the telecommunication space. Talk about like the 5G rollout with this, and industrial companies that need to be able to push out at the edge for these type of solutions. >> So you just kind of answered my next question, but I want to double click on it which was, if I'm in the cloud, why do I need you? And you touched on it because you've got primitives, and APIs, and AWS, Google, and Microsoft, they're different, if you're going to hide the underlying complexity of that, it takes a lot of RND and work, now extend that to a Tesla. You got to make it run there, different use case, but that's kind of what Linux and OpenShift are design to do, so double click on that. >> Yeah, so right. If I look at the discussion you've been having about super clouds is interesting because there are many companies that we work with that do live across multiple environments. So number one, if I'm a developer, if my company came to me and said, hey, you've got all your certifications and you got years of experience running on Amazon, well, we need you to go run over on Google. That developer might switch companies rather than switch clouds because they've got all of their knowledge and skillset, and it's a steep learning curve. So there's a lot of companies that work on, how can we give you tools and solutions that can live across those environments? So I know you mentioned companies like Snowflake, MongoDB, companies like Red Hat, HashiCorp, GitLab, also span all of those environments. There's a lot of work, Dave, to be different than not just, I say, I don't love the term like we're cloud agnostic, which would mean, well, you can use any cloud. >> You can run on any cloud. >> That's not what we're talking about. Look at the legacy that Red Hat has is, Red Hat has decades of running in every customer's data center and pick your X 86 server of choice. And we would have deep relationships when Dell, HP, IBM, Lenovo, you name it, comes out with a new piece of hardware that was different. We would have to make sure that the Linux primitives work from a Red Hat standpoint. Interesting Dave, we're now supporting OpenShift on Azure Stack Hub. And I talked to our head of product management, and I said, we've been running OpenShift in Azure for years, isn't Azure Stack Hub? Isn't that just Azure in your data center. He's like, yeah, but down at the operating system level, we had to change some flags and change some settings and things like that, so what do we know in IT? It's always the yeah, at the high level, it looks the same, it acts the same, it feels the same. >> Seamless. >> It's seamless in everything when you get down to the primitives level, sometimes that we need to be able to do that. I'll tell you Dave, there's things even when I look at A cloud, if I'm in US East One, or US West One, there actually could be some differences in what services are there or how things react, and so therefore we have a lot of deep work that goes into all of those environments, and it's not just Red Hat, we have a marketplace and an ecosystem, we want to make sure you've got API compatibility across all of those. So we are trying to help lift up this entire ecosystem and bring everybody along with it because you set it at the upfront, Kubernetes alone won't do it, oo one vendor gives you an entire, everything that you need for your developer tool chain. There's a lot that goes into this, and that's where we have deep commitment to partnerships. We build out and support lots of ecosystems. And this show itself is very much a community driven show. And, and therefore, that's why Red Hat has a strong presence at it, 'cause that's the open source community and everything that we built on. >> You guys are knee deep in it. You know I wrote down when you were talking about Snowflake and Mongo, HashiCorps, another one, I wrote down Dell, HP, Cisco, Lenovo, that to me, that should be their strategy. NetApp, their strategy should be to basically build out that abstraction layer, the so-called super cloud. So be interesting to see if they're going to be at this show. It requires a lot of R and D number one, number two, to your point, it requires an ecosystem. So you got all these guys, most of them now do in their own as a service, as a service is their own cloud. Their own cloud means you better have an ecosystem that's robust. I want to ask you about, do you ever think about what's next beyond Kubernetes? Or do you feel like, hey, there's just so much headroom in Kubernetes and so many active projects, we got ways to go. >> Yeah, so the Kubernetes itself Dave, should be able to fade into the background some. In many ways it does mirror what happened with Linux. So Linux is just the foundation of everything we have. We would not have the public cloud providers if it wasn't for Linux. I mean, Google, of course you wouldn't have without Linux, Amazon. >> Is on the internet. >> Right, but you might not have a lot of it. So Kubernetes, I think really goes the same way is, it is the foundational layer of what so much of it is built on top of it, and it's not really. So many people think about that portability. Oh, Google's the one that created it, and they wanted to make sure that it was easy if I want to go from the cloud provider that I had to use Kubernetes on Google cloud. And while that is a piece of it, that consistency is more important. And what I can build on top of it, it is really more of a distributed systems challenge that we are solving and that we've been working on in industry now for decades. So that is what we help solve, and what's really nice, containers and Kubernetes, it's less of an abstraction, it's more of new atomic unit of how we build things. So virtualization, I don't know what's underneath, and we spent like a decade fixing the storage networking components underneath so that the LANs matched right, and the network understood what was happening in the virtual machine. The atomic unit of a container, which is what Kubernetes manages is an application or a piece of an application. And therefore that there is less of an abstraction, more of just a rearchitecting of how we build things, and that is part of what is needed, and boy, Dave, the ecosystem, oh my God, yes, we've gone to only three releases a year, but I can tell you our roadmaps are all public on the internet and we talk heavily about them. There is still so many things that just at the basic Kubernetes piece, new architectures, arm devices are now in there, we're now supporting them, Kubernetes can support them too. So there are so many hardware pieces that are coming, so many software devices, the edge, we talked about it a bit, so there's so much that's going on. One of the areas that I love hearing about at the show, we have a community event called OpenShift Comments, which one of the main things of OpenShift Comments, is customers coming to talk about what they've been doing, and not about our products, we're talking about the projects and their journey overall. We've got a at Flenty Show, Airbus and Telefonica, are both going to be talking about what they're doing. We've seen Dave, every industry is going through their digital transformation journey. And it's great to hear straight from them what they're doing, and one of the big pieces in area, we actually spend a bunch of time on that application journey. There's a group of open source projects under what's known as Konveyor, that's conveyor with a K, Konveyor.io. It's modernization in migration. So how do I go from a VM to a container? How do I go from my data center to a cloud? How do I switch between services, open source projects to help with that journey? And, oh my gosh, Dave, I mean, you know in the cloud space, I mean that's what all the SIs and all the consultancies are throwing thousands of people at, is to help us get along that curve of that modernization journey. >> Okay, so let's see May 16th, the week of May 16th is KubeCon in Valencia Spain. theCUBE's going to be there, there was a little bit of a curfuffle on Twitter because the mask mandate was lifted in Spain and people had made plans thinking, okay, it's safe everybody's going to be wearing masks. Well, now I mean, you're going to have to make your own decisions on that front. I mean, you saw that you follow Twitter quite closely, but hey, this is the world we live in. So I'll give you the last word. >> Yeah, we'll see if Twitter still exists by the time we get to that show with. >> Could be private. What happens, but yeah, no, Dave, I'll be participating remotely, it is a hybrid event, so one of the things we'll be watching is, how many people are there in person LA was a pretty small show, core contributors, brought it back to some of the early days that you covered heavily from theCUBE standpoint, how Valencia will be? I know from Red Hat standpoint, we have people there, many of them from Europe, both speaking, we talked about many of the co-located events that are there, so a lot of pieces all participate remotely. So if you stop by the OpenShift commons event, I'll be part of the event just from a hybrid standpoint. And yeah, we've actually got the week before, we've got Red Hat Summit. So it's nice to actually to have back to back weeks. We'd had that a whole bunch of times before I remember, back to back weeks in Boston one year where we had both of those events and everything. That's definitely. >> Connective tissue. >> Keeps us busy there. You've got a whole bunch of travel going on. I'm not doing too much travel just yet, Dave, but it's good to see you and it's great to be connected with community. >> Yeah, so theCUBE will be there. John Furrier is hosting with Keith Townsend. So if you're in Valencia, definitely stop by. Stu thanks so much for coming into theCUBE Studios I appreciate it. >> Thanks, Dave. >> All right, and thank you for watching. We'll see you the week of May 16th in Valencia, Spain. (upbeat music)

Published Date : Apr 25 2022

SUMMARY :

it's adding many of the Thanks for having me, great to be here. on in Kube land these days? that chasm, the Jeff Moore, the hyperscalers that we track, the big analyst firms that track this, containers of the default and that's hard to track. that the full solution that Stu that's the point at which they say, that is one of the big things but the idea is that you out at the edge to what of devices out of the edge? now extend that to a Tesla. If I look at the discussion that the Linux primitives work and everything that we built on. that to me, that should be their strategy. So Linux is just the foundation so that the LANs matched right, because the mask mandate still exists by the time of the early days that but it's good to see you So if you're in Valencia, We'll see you the week of

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Manu Parbhakar, AWS & Mike Evans, Red Hat | AWS re:Invent 2021


 

(upbeat music) >> Hey, welcome back everyone to theCube's coverage of AWS re:Invent 2021. I'm John Furrier, host of theCube, wall-to-wall coverage in-person and hybrid. The two great guests here, Manu Parbhakar, worldwide Leader, Linux and IBM Software Partnership at AWS, and Mike Evans, Vice President of Technical Business Development at Red Hat. Gentlemen, thanks for coming on theCube. Love this conversation, bringing Red Hat and AWS together. Two great companies, great technologies. It really is about software in the cloud, Cloud-Scale. Thanks for coming on. >> Thanks John. >> So get us into the partnership. Okay. This is super important. Red Hat, well known open source as cloud needs to become clear, doing an amazing work. Amazon, Cloud-Scale, Data is a big part of it. Modern software. Tell us about the partnership. >> Thanks John. Super excited to share about our partnership. As we have been partnering for almost 14 years together. We started in the very early days of AWS. And now we have tens of thousands of customers that are running RHEL on EC2. If you look at over the last three years, the pace of innovation for our joint partnership has only increased. It has manifested in three key formats. The first one is the pace at which RHEL supports new EC2 instances like Arm, Graviton. You know, think a lot of features like Nitro. The second is just the portfolio of new RHEL offerings that we have launched over the last three years. We started with RHEL for sequel, RHEL high availability, RHEL for SAP, and then only last month, we've launched the support for knowledge base for RHEL customers. Mike, you want to talk about what you're doing with OpenShift and Ansible as well? >> Yeah, it's good to be here. It's fascinating to me cause I've been at Red Hat for 21 years now. And vividly remember the start of working with AWS back in 2008, when the cloud was kind of a wild idea with a whole bunch of doubters. And it's been an interesting time, but I feel the next 14 years are going to be exciting in a different way. We now have a very large customer base from almost every industry in the world built on RHEL, and running on AWS. And our goal now is to continue to add additional elements to our offerings, to build upon that and extend it. The largest addition which we're going to be talking a lot about here at the re:Invent show was the partnership in April this year when we launched the Red Hat OpenShift service on AWS as a managed version of OpenShift for containers based workloads. And we're seeing a lot of the customers that have standardized on RHEL on EC2, or ones that are using OpenShift on-premise deployments, as the early adopters of ROSA, but we're also seeing a huge number of new customers who never purchased anything from Red Hat. So, in addition to the customers, we're getting great feedback from systems integrators and ISV partners who are looking to have a software application run both on-premise and in AWS, and with OpenShift being one of the pioneers in enabling both container and harnessing Kubernetes where ROSA is just a really exciting area for us to track and continue to advance together with AWS. >> It's very interesting. Before I get to ROSA, I want to just get the update on Red Hat and IBM, obviously the acquisition part of IBM, how is that impacting the partnership? You can just quickly touch on that. >> Sure. I'll start off and, I mean, Red Hat went from a company that was about 15,000 employees competing with a lot of really large technology companies and we added more than 100,000 field oriented people when IBM acquired Red Hat to help magnify the Red Hat solutions, and the global scale and coverage of IBM is incredible. I like to give two simple examples of people. One is, I remember our salesforce in EMEA telling me they got a $4 million order from a country in Africa theydidn't even know existed. And IBM had 100 people in it, or AT&T is one of Red Hat's largest accounts, and I think at one point we had seven full-time people on it and AT&T is one of IBM's largest accounts and they had two seven storey buildings full of people working with AT&T. So RHELative to AWS, we now also see IBM embracing AWS more with both software, and services, in the magnification of Red Hat based solutions, combined with that embrace should be, create some great growth. And I think IBM is pretty excited about being able to sell Red Hat software as well. >> Yeah, go ahead. >> And Manu I think you have, yeah. >> Yeah. I think there's also, it is definitely very positive John. >> Yeah. >> You know, just the joint work that Red Hat and AWS have done for the last 14 years, working in the trenches supporting our end customers is now also providing lot of Tailwinds for the IBM software partnership. We have done some incredible work over the last 12 months around three broad categories. The first one is around product, what we're doing around customer success, and then what we're doing around sales and marketing. So on the product side, we have listed about 15 products on Marketplace over the course of the last 12 to 15 months. And our goal is to launch all of the IBM Cloud Paks. These are containerized versions of IBM software on Marketplace by the first half of next year. The other feedback that we are getting from our customers is that, hey, we love IBM software running at Amazon, but we like to have a cloud native SaaS version of the software. So there's a lot of work that's going on right now, to make sure that many of these offerings are available in a cloud-native manner. And you're not talking with Db2 Cognos, Maximo, (indistinct), on EC2. The second thing that we're doing is making sure that many of these large enterprise customers are running IBM software, are successful. So our technical teams are attached to the hip, working on the ground floor in making customers like Delta successful in running IBM software on them. I think the third piece around sales and marketing just filing up a vibrant ecosystem, rather how do we modernize and migrate this IBM software on Cloud Paks on AWS? So there's a huge push going on here. So (indistinct), you know, the Red Hat partnership is providing a lot of Tailwinds to accelerate our partnership with IBM software. >> You know, I always, I've been saying all this year in Red Hat summit, as well as Ansible Fest that, distributed computing is coming to large scale. And that's really the, what's happening. I mean, you looking at what you guys are doing cause it's amazing. ROSA Red Hat OpenShift on AWS, very notable to use the term on AWS, which actually means something in the partnership as we learned over the years. How is that going Mike because you launched on theCube in April, ROSA, it had great traction going in. It's in the Marketplace. You've got some integration. It's really a hand in glove situation with Cloud-Scale. Take us through what's the update? >> Yeah, let me, let me let Manu speak first to his AWS view and then I'll add the Red Hat picture. >> Thanks Mike. John for ROSA is part of an entire container portfolio. So if you look at it, so we have ECS, EKS, the managed Kubernetes service. We have the serverless containers with Fargate. We launched ECS case anywhere. And then ROSA is part of an entire portfolio of container services. As you know, two thirds of all container workloads run on AWS. And a big function of that is because we (indistinct) from our customer and then sold them what the requirements are. There are two sets of key customers that are driving the demand and the early adoption of ROSA. The first set of customers that have standardized on OpenShift on-premises. They love the fact that everything that comes out of the box and they would love to use it on Arm. So that's the first (indistinct). The second set of customers are, you know, the large RHEL users on EC2. The tens of thousands of customers that we've talked about that want to move from VM to containers, and want to do DevOps. So it's this set of two customers that are informing our roadmap, as well as our investments around ROSA. We are seeing solid adoption, both in terms of adoption by a customer, as well as the partners and helping, and how our partners are helping our customers in modernizing from VMs to containers. So it's a, it's a huge, it's a huge priority for our container service. And over the next few years, we continue to see, to increase our investment on the product road map here. >> Yeah, from my perspective, first off at the high level in mind, my one of the most interesting parts of ROSA is being integrated in the AWS console and not just for the, you know, where it shows up on the screen, but also all the work behind what that took to get there and why we did it. And we did it because customers were asking both of us, we're saying, look, OpenShift is a platform. We're going to be building and deploying serious applications at incredible scale on it. And it's really got to have joint high-quality support, joint high-quality engineering. It's got to be rock solid. And so we came to agreement with AWS. That was the best way to do that, was to build it in the console, you know, integrated in, into the core of an AWS engineering team with Red Hat engineers, Arm and Arms. So that's, that's a very unique service and it's not like a high level SaaS application that runs above everything, it's down in the bowels and, and really is, needs to be rock solid. So we're seeing, we're seeing great interest, both from end users, as I mentioned, existing customers, new customers, the partner base, you know, how the systems integrators are coming on board. There's lots of business and money to be made in modernizing applications as well as building new cloud native applications. People can, you know, between Red Hat and AWS, we've got some, some models around supporting POCs and customer migrations. We've got some joint investments. it's a really ripe area. >> Yeah. That's good stuff. Real quick. what do you think of ROSA versus EKS and ECS? What's, how should people think about that Mike? (indistinct) >> You got to go for it Manu. Your job is to position all these (indistinct). (indistinct) >> John, ROSA is part of our container portfolio services along with EKS, ECS, Fargate, and any (indistinct) services that we just launched earlier this year. There are, you know, set of customers both that are running OpenShift on-premises that are standardized on ROSA. And then there are large set of RHEL customers that are running RHEL on EC2, that want to use the ROSA service. So, you know, both AWS and Red Hat are now continuing to invest in accelerating the roadmap of the service on our platform. You know, we are working on improving the console experience. Also one of the things we just launched recently is the Amazon controller to Kubernetes, or what , you know, service operators for S3. So over the next few years you will see, you know, significant investment from both Red Hat and AWS in this joint service. And this is an integral part of our overall container portfolio. >> And great stuff to get in the console. That's great, great integration. That's the future. I got to ask about the graviton instances. It's been one of the most biggest success stories, I think we believe in Amazon history in the acquisition of Annapurna, has really created great differentiation. And anyone who's in the software knows if you have good chips powering apps, they go faster. And if the chips are good, they're less expensive. And that's the innovation. We saw that RHEL now supports graviton instances. Tell us more about the Red Hat strategy with graviton and Arms specifically, has that impact your (indistinct) development, and what does it mean for customers? >> Sure. Yeah, it's pretty, it's a pretty fascinating area for me. As I said, I've been a Red Hat for 21 years and my job is actually looking at new markets and new technologies now for Red Hat and work with our largest partners. So, I've been tracking the Arm dynamics for awhile, and we've been working with AWS for over two years, supporting graviton. And it's, I'm seeing more enthusiasm now in terms of developers and, especially for very horizontal, large scale applications. And we're excited to be working with AWS directly on it. And I think it's going to be a fascinating next two years on Arm, personally. >> Many of the specialized processors for training and instances, all that stuff, can be applied to web services and automation like cloud native services, right? Is that, it sounds like a good direction. Take us through that. >> John, on our partnership with Red Hat, we are continuing to iterate, as Mike mentioned, the stuff that we've done around graviton, both the last two years is pretty incredible. And the pace at which we are innovating is improving. Around the (indistinct) and the inferential instances, we are continuing to work with Red Hat and, you know, the support for RHEL should come shortly, very soon. >> Well, my prediction is that the graviton success was going to be applied to every single category. You can get that kind of innovation with this on the software side, just really kind of just, that's the magical, that's the, that's the proven form of software, right? We've been there. Good software powering with some great performance. Manu, Mike, thank you for coming on and sharing the, the news and the partnership update. Congratulations on the partnership. Really good. Thank you. >> Excellent John. Incredible (indistinct). >> Yeah, this is the future software as we see, it's all coming together. Here on theCube, we're bringing all the action, software being powered by chips, is theCube coverage of AWS re:invent 2021. I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Nov 30 2021

SUMMARY :

in the cloud, Cloud-Scale. about the partnership. The first one is the pace at which RHEL in the world built on RHEL, how is that impacting the partnership? and services, in the magnification it is definitely very positive John. So on the product side, It's in the Marketplace. first to his AWS view that are driving the demand And it's really got to have what do you think You got to go for it Manu. is the Amazon controller to Kubernetes, And that's the innovation. And I think it's going to be Many of the specialized processors And the pace at which we that the graviton success bringing all the action,

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Jas Bains, Jamie Smith and Laetitia Cailleteau | AWS Executive Summit 2021


 

(bright upbeat music) >> Welcome to The Cube. We're here for the AWS Executive Summit part of Reinvent 2021. I'm John Farrow, your host of the Cube. We've got a great segment focus here, Art of the Possible is the segment. Jas Bains, Chief Executive at Hafod and Jamie Smith, director of research and innovation and Laetitia Cailleteau who's the global lead of conversational AI at Accenture. Thanks for joining me today for this Art of the Possible segment. >> Thank you. >> So tell us a little bit about Hafod and what you guys are doing to the community 'cause this is a really compelling story of how technology in home care is kind of changing the game and putting a stake in the ground. >> Yeah, so Hafod is one of the largest not for profits in Wales. We employ about 1400 colleagues. We have three strands a service, which practices on key demographics. So people who are vulnerable and socioeconomically disadvantaged. Our three core strands of service are affordable housing, we provide several thousand homes to people in housing need across Wales. We also are an extensive provider of social provision, both residential and in the community. And then we have a third tier, which is a hybrid in between. So that supports people who are not quite ready for independent living but neither are they ready for residential care. So that's a supportive provision. I suppose what one of the things that marks Hafod out and why we're here in this conversation is that we're uniquely placed as one of the organizations that actually has a research and innovation capacity. And it's the work of the research and innovation capacity led by Jamie that brought about this collaboration with Accenture which is great in great meaning and benefits. So thousands of our customers and hopefully universal application as it develops. >> You know this is a really an interesting discussion because multiple levels, one, the pandemic accelerated this needs so, I want to get comments on that. But two, if you look at the future of work and work and home life, you seeing the convergence of where people live. And I think this idea of having this independent home and the ecosystem around it, there's a societal impact as well. So what brought this opportunity together? How did this come together with Accenture and AWS? >> We're going for Jamie and Laetitia. >> Yeah, I can start. Well, we were trying to apply for the LC Aging Grand Challenge in the U.K., so the United Kingdom recognized the need for change around independent living and run a grand challenge. And then we got together as part of this grand challenge. You know, we had some technology, we had trialed with AGK before and Hanover Housing Association. Hafod was really keen to actually start trying some of that technology with some of the resident. And we also worked with Swansea University, was doing a lot of work around social isolation and loneliness. And we came together to kind of pitch for the grand challenge. And we went quite far actually, unfortunately we didn't win but we have built such a great collaboration that we couldn't really let it be, you know, not going any further. And we decided to continue to invest in this idea. And now we here, probably 18 months on with a number of people, Hafod using the technology and a number of feedbacks and returns coming back and us having a grand ambitions to actually go much broader and scale this solution. >> Jas and Jamie, I'd love to get your reaction and commentary on this trend of tech for good because I mean, I'm sure you didn't wake up, oh, just want to do some tech for good. You guys have an environment, you have an opportunity, you have challenges you're going to turn into opportunities. But if you look at the global landscape right now, things that are jumping out at us are looking at the impact of social media on people. You got the pandemic with isolation, this is a first order problem in this new world of how do we get technology to change how people feel and make them better in their lives. >> Yeah, I think for us, the first has to be a problem to solve. There's got to be a question to be answered. And for us, that was in this instance, how do we mitigate loneliness and how do we take services that rely on person to person contact and not particularly scalable and replicate those through technology somehow. And even if we can do 10% of the job of that in-person service then for us, it's worth it because that is scalable. And there are lots of small interventions we can make using technology which is really efficient way for us to support people in the community when we just can't be everywhere at once. >> So, John, just to add, I think that we have about 1500 people living in households that are living alone and isolated. And I think the issue for us was more than just about technology because a lot of these people don't have access to basic technology features that most of us would take for granted. So far this is a two-prong journey. One is about increasing the accessibility to tech and familiarizing people so that they're comfortable with these devices technology and two importantly, make sure that we have the right means to help people reduce their loneliness and isolation. So the opportunity to try out something over the last 12 months, something that's bespoke, that's customized that will undoubtedly be tweaked as we go forward has been an absolutely marvelous opportunity. And for us, the collaboration with Accenture has been absolutely key. I think what we've seen during COVID is cross-fertilization. We've seen multi-disciplinary teams, we've got engineers, architects, manufacturers, and clinicians, and scientists, all trying to develop new solutions around COVID. And I think this probably just exemplary bias, especially as a post COVID where industry and in our case for example public sector and academia working together. >> Yeah, that's a great example and props to everyone there. And congratulations on this really, really important initiative. Let's talk about the home care solution. What does it do? How does it work? Take us through what's happening? >> Okay, so Home Care is actually a platform which is obviously running on AWS technology and this particular platform is the service offered accessible via voice through the Alexa device. We use the Echo Show to be able to use voice but also visuals to kind of make the technology more accessible for end user. On the platform itself, we have a series of services available out there. We connecting in the background a number of services from the community. So in the particular case of Hafod, we had something around shopping during the pandemic where we had people wanting to have access to their food bank. Or we also had during the pandemic, there was some need for having access to financial coaching and things like that. So we actually brought all of the service on the platform and the skills and this skill was really learning how to interact with the end user. And it was all customized for them to be able to access those things in a very easy way. It did work almost too well because some of our end users have been a kind of you know, have not been digital literate before and it was working so well, they were like, "But why can't it do pretty much anything on the planet? "Why can't it do this or that?" So the expectations were really, really high but we did manage to bring comfort to Hafod residents in a number of their daily kind of a need, some of the things during COVID 'cause people couldn't meet face to face. There was some challenge around understanding what events are running. So the coaches would publish events, you know, through the skills and people would be able to subscribe and go to the event and meet together virtually instead of physically. The number of things that really kind of brought a voice enabled experience for those end users. >> You know, you mentioned the people like the solution just before we, I'm going to get the Jamie in a second, but I want to just bring up something that you brought up. This is a digital divide evolution because digital divide, as Josh was saying, is that none about technology,, first, you have to access, you need access, right? First, then you have to bring broadband and internet access. And then you have to get the technology in the home. But then here it seems to be a whole nother level of digital divide bridging to the new heights. >> Yeah, completely, completely. And I think that's where COVID has really accelerated the digital divide before the solution was put in place for Hafod in the sense that people couldn't move and if they were not digitally literate, it was very hard to have access to services. And now we brought this solution in the comfort of their own home and they have the access to the services that they wouldn't have had otherwise on their own. So it's definitely helping, yeah. >> It's just another example of people refactoring their lives or businesses with technology. Jamie, what's your take on the innovation here and the technical aspects of the home care solutions? >> I think the fact that it's so easy to use, it's personalized, it's a digital companion for the home. It overcomes that digital divide that we talked about, which is really important. If you've got a voice you can use home care and you can interact with it in this really simple way. And what I love about it is the fact that it was based on what our customers told us they were finding difficult during this time, during the early lockdowns of the pandemic. There was 1500 so people Jas talked about who were living alone and at risk of loneliness. Now we spoke to a good number of those through a series of welfare calls and we found out exactly what it is they found challenging. >> What were some of the things that they were finding challenging? >> So tracking how they feel on a day-to-day basis. What's my mood like, what's my wellbeing like, and knowing how that changes over time. Just keeping the fridge in the pantry stocked up. What can I cook with these basic ingredients that I've got in my home? You could be signposted to basic resources to help you with that. Staying connected to the people who are really important to you but the bit that shines out for me is the interface with our services, with our neighborhood coaching service, where we can just give these little nudges, these little interventions just to mitigate and take the edge of that loneliness for people. We can see the potential of that coming up to the pandemic, where you can really encourage people to interact with one another, to be physically active and do all of those things that sort of mitigate against loneliness. >> Let me ask you a question 'cause I think a very important point. The timing of the signaling of data is super important. Could you comment on the relevance of having access to data? If you're getting something connected, when you're connected like this, I can only imagine the benefits. It's all about timing, right? Knowing that someone might be thinking some way or whether it's a tactical, in any scenario, timing of data, the right place at the right time, as they say. What's your take on that 'cause it sounds like what you're saying is that you can see things early when people are in the moment. >> Yeah, exactly. So if there's a trend beginning to emerge, for example, around some of these wellbeing, which has been on a low trajectory for a number of days, that can raise a red flag in our system and it alerts one of our neighborhood coaches just to reach out to that person and say, "Well, John, what's going on? "You haven't been out for a walk for a few days. "We know you like to walk, what's happening?" And these early warning signs are really important when we think of the long-term effects of loneliness and how getting upstream of those, preventing it reaching a point where it moves from being a problem into being a crisis. And the earlier we can detect that the more chance we've got of these negative long-term outcomes being mitigated. >> You know, one of the things we see in the cloud business is kind of separate track but it kind of relates to the real world here that you're doing, is automation and AI and machine learning bringing in a lot of value if applied properly. So how are you guys seeing, I can almost imagine that patterns are coming in, right? Do you see patterns in the data? How does AI and analytics technology improve this process especially with the wellbeing and emotional wellbeing of the elderly? >> I think one of the things we've learned through the pilot study we've done is there's not one size fits all. You know, all those people are very different individuals. They have very different habits. You know, there's some people not sleeping over the night. There's some people wanting to be out early, wanting to be social. Some people you have to put in much more. So it's definitely not one size fits all. And automation and digitalization of those kinds of services is really challenging because if they're not personalized, it doesn't really catch the interest or the need of the individuals. So for me as an IT professional being in the industry for like a 20 plus years, I think this is the time where personalization has really a true meaning. Personalization at scale for those people that are not digitally literate. But also in more vulnerable settings 'cause there's just so many different angles that can make them vulnerable. Maybe it's the body, maybe it's the economy position, their social condition, there's so many variation of all of that. So I think this is one of the use case that has to be powered by technology to complement the human side of it. If we really want to start scaling the services we provide to people in general, meaning obviously, in all the Western country now we all growing old, it's no secret. So in 20 years time the majority of everybody will be old and we obviously need people to take care of us. And at the moment we don't have that population to take care of us coming up. So really to crack on those kinds of challenges, we really need to have technology powering and just helping the human side to make it more efficient, connected than human. >> It's interesting. I just did a story where you have these bots that look at the facial recognition via cameras and can detect either in hospitals and or in care patients, how they feel. So you see where this is going. Jas I got to ask you how all this changes, the home care model and how Hafod works. Your workforce, the career's culture, the consortium you guys are bringing to the table, partners, you know this is an ecosystem now, it's a system. >> Yes John, I think that probably, it's also worth talking a little bit about the pressures on state governments around public health issues which are coming to the fore. And clearly we need to develop alternative ways that we engage with mass audiences and technology is going to be absolutely key. One of the challenges I still think that we've not resolved in the U.K. level, this is probably a global issue, is about data protection. When we're talking to cross governmental agencies, it's about sharing data and establishing protocols and we've enjoyed a few challenging conversations with colleagues around data protection. So I think those need to be set out in the context of the journey of this particular project. I think that what's interesting around COVID is that, hasn't materially changed the nature in which we do things, probably not in our focus and our work remains the same. But what we're seeing is very clear evidence of the ways, I mean, who would have thought that 12 months ago, the majority of our workforce would be working from home? So rapid mobilization to ensure that people can use, set IT home effectively. And then how does that relationship impact with people in the communities we're serving? Some of whom have got access to technology, others who haven't. So that's been, I think the biggest change, and that is a fundamental change in the design and delivery of future services that organizations like us will be providing. So I would say that overall, some things remain the same by and large but technology is having an absolutely profound change in the way that our engagement with customers will go forward. >> Well, you guys are in the front end of some massive innovation here with this, are they possible and that, you're really delivering impact. And I think this is an example of that. And you brought up the data challenges, this is something that you guys call privacy by design. This is a cutting edge issue here because there are benefits around managing privacy properly. And I think here, your solution clearly has value, right? And no one can debate that, but as these little blockers get in the way, what's your reaction to that? 'Cause this certainly is something that has to be solved. I mean, it's a problem. >> Yeah, so we designed a solution, I think we had, when we design, I co-designed with your end-users actually. We had up to 14 lawyers working with us at one point in time looking at different kinds of angles. So definitely really tackle the solution with privacy by design in mind and with end users but obviously you can't co-design with thousands of people, you have to co-design with a representative subset of a cohort. And some of the challenge we find is obviously, the media have done a lot of scaremongering around technology, AI and all of that kind of things, especially for people that are not necessarily digitally literate, people that are just not in it. And when we go and deploy the solution, people are a little bit worried. When we make them, we obviously explain to them what's going to happen if they're happy, if they want to consent and all that kind of things. But the people are scared, they're just jumping on a technology on top of it we're asking them some questions around consent. So I think it's just that the solution is super secured and we've gone over millions of hoops within Accenture but also with Hafod itself. You know, it's more that like the type of user we deploying the solution to are just not in that world and then they are little bit worried about sharing. Not only they're worried about sharing with us but you know, in home care, there there's an option as well to share some of that data with your family. And there we also see people are kind of okay to share with us but they don't want to share with their family 'cause they don't want to have too much information kind of going potentially worrying or bothering some of their family member. So there is definitely a huge education kind of angle to embracing the technology. Not only when you create the solution but when you actually deploy it with users. >> It's a fabulous project, I am so excited by this story. It's a great story, has all the elements; technology, innovation, cidal impact, data privacy, social interactions, whether it's with family members and others, internal, external. In teams themselves. You guys doing some amazing work, thank you for sharing. It's a great project, we'll keep track of it. My final question for you guys is what comes next for the home care after the trial? What are Hafod's plans and hopes for the future? >> Maybe if I just give an overview and then invite Jamie and Laetitia. So for us, without conversations, you don't create possibilities and this really is a reflection of the culture that we try to engender. So my ask of my team is to remain curious, is to continue to explore opportunities because it's home care up to today, it could be something else tomorrow. We also recognize that we live in a world of collaboration. We need more cross industrial partnerships. We love to explore more things that Accenture, Amazon, others as well. So that's principally what I will be doing is ensuring that the culture invites us and then I hand over to the clever people like Jamie and Laetitia to get on with the technology. I think for me we've already learned an awful lot about home care and there's clearly a lot more we can learn. We'd love to build on this initial small-scale trial and see how home care could work at a bigger scale. So how would it work with thousands of users? How do we scale it up from a cohort of 50 to a cohort of 5,000? How does it work when we bring different kinds of organizations into that mix? So what if, for example, we could integrate it into health care? So a variety of services can have a holistic view of an individual and interact with one another, to put that person on the right pathway and maybe keep them out of the health and care system for longer, actually reducing the costs to the system in the long run and improving that person's outcomes. That kind of evidence speaks to decision-makers and political partners and I think that's the kind of evidence we need to build. >> Yeah, financial impact is there, it's brutal. It's a great financial impact for the system. Efficiency, better care, everything. >> Yeah and we are 100% on board for whatever comes next. >> Laetitia-- >> What about you Laetitia? >> Great program you got there. A amazing story, thank you for sharing. Congratulations on this awesome project. So much to unpack here. I think this is the future. I mean, I think this is a case study of represents all the moving parts that need to be worked on, so congratulations. >> Thank you. >> Thank you. >> We are the Art of the Possible here inside the Cube, part of AWS Reinvent Executive Summit, I'm John Furrier, your host, thanks for watching. (bright upbeat music)

Published Date : Nov 9 2021

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Jas Bains, Laetitia Cailleteau and Jamie Smith AWS Executive Summit 2021


 

(bright upbeat music) >> Welcome to The Cube. We're here for the AWS Executive Summit part of Reinvent 2021. I'm John Farrow, your host of the Cube. We've got a great segment focus here, Art of the Possible is the segment. Jas Bains, Chief Executive at Hafod and Jamie Smith, director of research and innovation and Laetitia Cailleteau who's the global lead of conversational AI at Accenture. Thanks for joining me today for this Art of the Possible segment. >> Thank you. >> So tell us a little bit about Hafod and what you guys are doing to the community 'cause this is a really compelling story of how technology in home care is kind of changing the game and putting a stake in the ground. >> Yeah, so Hafod is one of the largest not for profits in Wales. We employ about 1400 colleagues. We have three strands a service, which practices on key demographics. So people who are vulnerable and socioeconomically disadvantaged. Our three core strands of service are affordable housing, we provide several thousand homes to people in housing need across Wales. We also are an extensive provider of social provision, both residential and in the community. And then we have a third tier, which is a hybrid in between. So that supports people who are not quite ready for independent living but neither are they ready for residential care. So that's a supportive provision. I suppose what one of the things that marks Hafod out and why we're here in this conversation is that we're uniquely placed as one of the organizations that actually has a research and innovation capacity. And it's the work of the research and innovation capacity led by Jamie that brought about this collaboration with Accenture which is great in great meaning and benefits. So thousands of our customers and hopefully universal application as it develops. >> You know this is a really an interesting discussion because multiple levels, one, the pandemic accelerated this needs so, I want to get comments on that. But two, if you look at the future of work and work and home life, you seeing the convergence of where people live. And I think this idea of having this independent home and the ecosystem around it, there's a societal impact as well. So what brought this opportunity together? How did this come together with Accenture and AWS? >> We're going for Jamie and Laetitia. >> Yeah, I can start. Well, we were trying to apply for the LC Aging Grand Challenge in the U.K., so the United Kingdom recognized the need for change around independent living and run a grand challenge. And then we got together as part of this grand challenge. You know, we had some technology, we had trialed with AGK before and Hanover Housing Association. Hafod was really keen to actually start trying some of that technology with some of the resident. And we also worked with Swansea University, was doing a lot of work around social isolation and loneliness. And we came together to kind of pitch for the grand challenge. And we went quite far actually, unfortunately we didn't win but we have built such a great collaboration that we couldn't really let it be, you know, not going any further. And we decided to continue to invest in this idea. And now we here, probably 18 months on with a number of people, Hafod using the technology and a number of feedbacks and returns coming back and us having a grand ambitions to actually go much broader and scale this solution. >> Jas and Jamie, I'd love to get your reaction and commentary on this trend of tech for good because I mean, I'm sure you didn't wake up, oh, just want to do some tech for good. You guys have an environment, you have an opportunity, you have challenges you're going to turn into opportunities. But if you look at the global landscape right now, things that are jumping out at us are looking at the impact of social media on people. You got the pandemic with isolation, this is a first order problem in this new world of how do we get technology to change how people feel and make them better in their lives. >> Yeah, I think for us, the first has to be a problem to solve. There's got to be a question to be answered. And for us, that was in this instance, how do we mitigate loneliness and how do we take services that rely on person to person contact and not particularly scalable and replicate those through technology somehow. And even if we can do 10% of the job of that in-person service then for us, it's worth it because that is scalable. And there are lots of small interventions we can make using technology which is really efficient way for us to support people in the community when we just can't be everywhere at once. >> So, John, just to add, I think that we have about 1500 people living in households that are living alone and isolated. And I think the issue for us was more than just about technology because a lot of these people don't have access to basic technology features that most of us would take for granted. So far this is a two-prong journey. One is about increasing the accessibility to tech and familiarizing people so that they're comfortable with these devices technology and two importantly, make sure that we have the right means to help people reduce their loneliness and isolation. So the opportunity to try out something over the last 12 months, something that's bespoke, that's customized that will undoubtedly be tweaked as we go forward has been an absolutely marvelous opportunity. And for us, the collaboration with Accenture has been absolutely key. I think what we've seen during COVID is cross-fertilization. We've seen multi-disciplinary teams, we've got engineers, architects, manufacturers, and clinicians, and scientists, all trying to develop new solutions around COVID. And I think this probably just exemplary bias, especially as a post COVID where industry and in our case for example public sector and academia working together. >> Yeah, that's a great example and props to everyone there. And congratulations on this really, really important initiative. Let's talk about the home care solution. What does it do? How does it work? Take us through what's happening? >> Okay, so Home Care is actually a platform which is obviously running on AWS technology and this particular platform is the service offered accessible via voice through the Alexa device. We use the Echo Show to be able to use voice but also visuals to kind of make the technology more accessible for end user. On the platform itself, we have a series of services available out there. We connecting in the background a number of services from the community. So in the particular case of Hafod, we had something around shopping during the pandemic where we had people wanting to have access to their food bank. Or we also had during the pandemic, there was some need for having access to financial coaching and things like that. So we actually brought all of the service on the platform and the skills and this skill was really learning how to interact with the end user. And it was all customized for them to be able to access those things in a very easy way. It did work almost too well because some of our end users have been a kind of you know, have not been digital literate before and it was working so well, they were like, "But why can't it do pretty much anything on the planet? "Why can't it do this or that?" So the expectations were really, really high but we did manage to bring comfort to Hafod residents in a number of their daily kind of a need, some of the things during COVID 'cause people couldn't meet face to face. There was some challenge around understanding what events are running. So the coaches would publish events, you know, through the skills and people would be able to subscribe and go to the event and meet together virtually instead of physically. The number of things that really kind of brought a voice enabled experience for those end users. >> You know, you mentioned the people like the solution just before we, I'm going to get the Jamie in a second, but I want to just bring up something that you brought up. This is a digital divide evolution because digital divide, as Josh was saying, is that none about technology,, first, you have to access, you need access, right? First, then you have to bring broadband and internet access. And then you have to get the technology in the home. But then here it seems to be a whole nother level of digital divide bridging to the new heights. >> Yeah, completely, completely. And I think that's where COVID has really accelerated the digital divide before the solution was put in place for Hafod in the sense that people couldn't move and if they were not digitally literate, it was very hard to have access to services. And now we brought this solution in the comfort of their own home and they have the access to the services that they wouldn't have had otherwise on their own. So it's definitely helping, yeah. >> It's just another example of people refactoring their lives or businesses with technology. Jamie, what's your take on the innovation here and the technical aspects of the home care solutions? >> I think the fact that it's so easy to use, it's personalized, it's a digital companion for the home. It overcomes that digital divide that we talked about, which is really important. If you've got a voice you can use home care and you can interact with it in this really simple way. And what I love about it is the fact that it was based on what our customers told us they were finding difficult during this time, during the early lockdowns of the pandemic. There was 1500 so people Jas talked about who were living alone and at risk of loneliness. Now we spoke to a good number of those through a series of welfare calls and we found out exactly what it is they found challenging. >> What were some of the things that they were finding challenging? >> So tracking how they feel on a day-to-day basis. What's my mood like, what's my wellbeing like, and knowing how that changes over time. Just keeping the fridge in the pantry stocked up. What can I cook with these basic ingredients that I've got in my home? You could be signposted to basic resources to help you with that. Staying connected to the people who are really important to you but the bit that shines out for me is the interface with our services, with our neighborhood coaching service, where we can just give these little nudges, these little interventions just to mitigate and take the edge of that loneliness for people. We can see the potential of that coming up to the pandemic, where you can really encourage people to interact with one another, to be physically active and do all of those things that sort of mitigate against loneliness. >> Let me ask you a question 'cause I think a very important point. The timing of the signaling of data is super important. Could you comment on the relevance of having access to data? If you're getting something connected, when you're connected like this, I can only imagine the benefits. It's all about timing, right? Knowing that someone might be thinking some way or whether it's a tactical, in any scenario, timing of data, the right place at the right time, as they say. What's your take on that 'cause it sounds like what you're saying is that you can see things early when people are in the moment. >> Yeah, exactly. So if there's a trend beginning to emerge, for example, around some of these wellbeing, which has been on a low trajectory for a number of days, that can raise a red flag in our system and it alerts one of our neighborhood coaches just to reach out to that person and say, "Well, John, what's going on? "You haven't been out for a walk for a few days. "We know you like to walk, what's happening?" And these early warning signs are really important when we think of the long-term effects of loneliness and how getting upstream of those, preventing it reaching a point where it moves from being a problem into being a crisis. And the earlier we can detect that the more chance we've got of these negative long-term outcomes being mitigated. >> You know, one of the things we see in the cloud business is kind of separate track but it kind of relates to the real world here that you're doing, is automation and AI and machine learning bringing in a lot of value if applied properly. So how are you guys seeing, I can almost imagine that patterns are coming in, right? Do you see patterns in the data? How does AI and analytics technology improve this process especially with the wellbeing and emotional wellbeing of the elderly? >> I think one of the things we've learned through the pilot study we've done is there's not one size fits all. You know, all those people are very different individuals. They have very different habits. You know, there's some people not sleeping over the night. There's some people wanting to be out early, wanting to be social. Some people you have to put in much more. So it's definitely not one size fits all. And automation and digitalization of those kinds of services is really challenging because if they're not personalized, it doesn't really catch the interest or the need of the individuals. So for me as an IT professional being in the industry for like a 20 plus years, I think this is the time where personalization has really a true meaning. Personalization at scale for those people that are not digitally literate. But also in more vulnerable settings 'cause there's just so many different angles that can make them vulnerable. Maybe it's the body, maybe it's the economy position, their social condition, there's so many variation of all of that. So I think this is one of the use case that has to be powered by technology to complement the human side of it. If we really want to start scaling the services we provide to people in general, meaning obviously, in all the Western country now we all growing old, it's no secret. So in 20 years time the majority of everybody will be old and we obviously need people to take care of us. And at the moment we don't have that population to take care of us coming up. So really to crack on those kinds of challenges, we really need to have technology powering and just helping the human side to make it more efficient, connected than human. >> It's interesting. I just did a story where you have these bots that look at the facial recognition via cameras and can detect either in hospitals and or in care patients, how they feel. So you see where this is going. Jas I got to ask you how all this changes, the home care model and how Hafod works. Your workforce, the career's culture, the consortium you guys are bringing to the table, partners, you know this is an ecosystem now, it's a system. >> Yes John, I think that probably, it's also worth talking a little bit about the pressures on state governments around public health issues which are coming to the fore. And clearly we need to develop alternative ways that we engage with mass audiences and technology is going to be absolutely key. One of the challenges I still think that we've not resolved in the U.K. level, this is probably a global issue, is about data protection. When we're talking to cross governmental agencies, it's about sharing data and establishing protocols and we've enjoyed a few challenging conversations with colleagues around data protection. So I think those need to be set out in the context of the journey of this particular project. I think that what's interesting around COVID is that, hasn't materially changed the nature in which we do things, probably not in our focus and our work remains the same. But what we're seeing is very clear evidence of the ways, I mean, who would have thought that 12 months ago, the majority of our workforce would be working from home? So rapid mobilization to ensure that people can use, set IT home effectively. And then how does that relationship impact with people in the communities we're serving? Some of whom have got access to technology, others who haven't. So that's been, I think the biggest change, and that is a fundamental change in the design and delivery of future services that organizations like us will be providing. So I would say that overall, some things remain the same by and large but technology is having an absolutely profound change in the way that our engagement with customers will go forward. >> Well, you guys are in the front end of some massive innovation here with this, are they possible and that, you're really delivering impact. And I think this is an example of that. And you brought up the data challenges, this is something that you guys call privacy by design. This is a cutting edge issue here because there are benefits around managing privacy properly. And I think here, your solution clearly has value, right? And no one can debate that, but as these little blockers get in the way, what's your reaction to that? 'Cause this certainly is something that has to be solved. I mean, it's a problem. >> Yeah, so we designed a solution, I think we had, when we design, I co-designed with your end-users actually. We had up to 14 lawyers working with us at one point in time looking at different kinds of angles. So definitely really tackle the solution with privacy by design in mind and with end users but obviously you can't co-design with thousands of people, you have to co-design with a representative subset of a cohort. And some of the challenge we find is obviously, the media have done a lot of scaremongering around technology, AI and all of that kind of things, especially for people that are not necessarily digitally literate, people that are just not in it. And when we go and deploy the solution, people are a little bit worried. When we make them, we obviously explain to them what's going to happen if they're happy, if they want to consent and all that kind of things. But the people are scared, they're just jumping on a technology on top of it we're asking them some questions around consent. So I think it's just that the solution is super secured and we've gone over millions of hoops within Accenture but also with Hafod itself. You know, it's more that like the type of user we deploying the solution to are just not in that world and then they are little bit worried about sharing. Not only they're worried about sharing with us but you know, in home care, there there's an option as well to share some of that data with your family. And there we also see people are kind of okay to share with us but they don't want to share with their family 'cause they don't want to have too much information kind of going potentially worrying or bothering some of their family member. So there is definitely a huge education kind of angle to embracing the technology. Not only when you create the solution but when you actually deploy it with users. >> It's a fabulous project, I am so excited by this story. It's a great story, has all the elements; technology, innovation, cidal impact, data privacy, social interactions, whether it's with family members and others, internal, external. In teams themselves. You guys doing some amazing work, thank you for sharing. It's a great project, we'll keep track of it. My final question for you guys is what comes next for the home care after the trial? What are Hafod's plans and hopes for the future? >> Maybe if I just give an overview and then invite Jamie and Laetitia. So for us, without conversations, you don't create possibilities and this really is a reflection of the culture that we try to engender. So my ask of my team is to remain curious, is to continue to explore opportunities because it's home care up to today, it could be something else tomorrow. We also recognize that we live in a world of collaboration. We need more cross industrial partnerships. We love to explore more things that Accenture, Amazon, others as well. So that's principally what I will be doing is ensuring that the culture invites us and then I hand over to the clever people like Jamie and Laetitia to get on with the technology. I think for me we've already learned an awful lot about home care and there's clearly a lot more we can learn. We'd love to build on this initial small-scale trial and see how home care could work at a bigger scale. So how would it work with thousands of users? How do we scale it up from a cohort of 50 to a cohort of 5,000? How does it work when we bring different kinds of organizations into that mix? So what if, for example, we could integrate it into health care? So a variety of services can have a holistic view of an individual and interact with one another, to put that person on the right pathway and maybe keep them out of the health and care system for longer, actually reducing the costs to the system in the long run and improving that person's outcomes. That kind of evidence speaks to decision-makers and political partners and I think that's the kind of evidence we need to build. >> Yeah, financial impact is there, it's brutal. It's a great financial impact for the system. Efficiency, better care, everything. >> Yeah and we are 100% on board for whatever comes next. >> Laetitia-- >> What about you Laetitia? >> Great program you got there. A amazing story, thank you for sharing. Congratulations on this awesome project. So much to unpack here. I think this is the future. I mean, I think this is a case study of represents all the moving parts that need to be worked on, so congratulations. >> Thank you. >> Thank you. >> We are the Art of the Possible here inside the Cube, part of AWS Reinvent Executive Summit, I'm John Furrier, your host, thanks for watching. (bright upbeat music)

Published Date : Oct 27 2021

SUMMARY :

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Day 1 Keynote Analysis | UiPath FORWARD IV


 

>>From the Bellagio hotel in Las Vegas, it's the cube covering UI path forward for brought to you by, >>Hey, welcome to the cubes coverage of forward for UI path forward for live from the Bellagio in Las Vegas. I'm Lisa Martin with David. David's great to be back sitting at an anchor desk. >>Yeah, good to see. This is my first show. Since June, we were at mobile world Congress and I've been, I've been doing a number of shows where they'll they'll the host myself would be there with some guests as a pre-record to some simulive show, but this is real live awesome to be working with you again. So we did live last week at a DC public sector summit for AWS next week's cube con. So it's three in a row. So maybe it's a trend. It we'll see. >>Well, the thing that was really surprising was that we were in the keynote briefly this morning. It was standing room only. There are a lot of people at this conference. They think they were expecting about 2000. And to me it looked like there were at least out, if not more >>Funny leases, most companies, if not virtually all of them, except for a handful are canceling physical events. And because they're saying their customers aren't traveling, but I've talked to over a dozen customers here. I just got here yesterday afternoon. I've talked about 10 or 12 customers who are here. They're flying, they're traveling. And we're going to dig into a lot of that. Today. We have Uber coming on the program. We have applied materials coming on, blue cross blue shield. I'm really happy that UI path decided to, to put a number of customers on the cubes so we can test what we're hearing, you know, in the marketing. >>Well, one of the first things that they said in the keynote this morning was we want to hear from our customers, what are we doing? Right? What are we not doing enough of? What do you want more? They've got eight over 8,000 customers. You mentioned some of the ones that are going to be on the program this week, including Chevron and Merck who are on today. And 70% of their revenue comes from existing customers. This is a company that has, is really kind of a use case in land and expand. Yeah. >>And I think you're going to see this trend. You know what it's like with COVID it's day to day, month to month, quarter to quarter, you're trying to figure out, okay, what's the right model. Clearly hybrid is the, is the new abnormal, if you will. And I think we're going to see is, is you're going to have VIP events and this is kind of a VIP event. It's not, you know, 5,000 people, it's kind of 1500, 2000, but there are a lot of VIP customers here. Obviously the partners here. So what they did before the show is they had a partner summit. It was packed. You talk about standing room only. They had a healthcare summit, it was packed. And so they have these little VIP sections, little events within the event, and then they broadcast it out to a wider audience. And I think that's going to be the normal one. I think you're going to see CEO's in a room, maybe in a hotel and in wherever in Manhattan or, or San Francisco. And then they'll broadcast out to that wider audience. I think people are learning how to build better hybrid events, but by the way, this is all new. As I said, hybrid events, I meant virtual events. And now they're learning to learn how to build hybrid events. And that's a nother new process. >>It is, but it's also exciting to see the traction, the momentum that is here from, uh, you know, they, and they IPO at about what six months ago, you covered that your breaking analysis that you did right before the IPO and the breaking analysis that you did last last week, I believe really fascinating. Interesting acceleration is, is a theme. We're going to talk about the acceleration of automation and the momentum that the pandemic is driving. But this is a company that's accelerated everything. As you said on your breaking analysis, lightning in a bottle, this is a company that went global very quickly. We're seeing them as some of the leading companies. We can probably count on one hand who are actually coming back to these hybrid events and say, we want to be with our customers again and learn from you what you're doing, what's going on. And we've got a lot of news to share. >>Yeah, we've been covering UI path since 2015. And the piece we wrote back at IPO was, uh, you, you bypass long, strange trip to IPO and it, and it was strange. And that they kind of hung out as a software development shop for the better part of a decade. And then just listening and learning, writing code, they were kind of geeks writing code and loved it. And then they realized, wow, we have something here we can. And they, their uniqueness is they have a computer vision technology. They have the ability to sort of infer what a form looks like and then actually populated. And the thing that UI path did that was different was they made sound, sounds crazy. They made the product really simple to use, right? And we know simplicity works. We see that with best example in storage, storage, complicated business, pure storage, right? >>They pop it in. You kind of Veeam is another one. It just works. And so they, they created a freemium model that made it easy for departments to start small, you know, maybe for 15, 20, 20 $5,000, you could get a software robot and then it would do things like whatever it, it would pull data out of one spreadsheet, put it into another pull date out of one, SAS populated and people then realize, wow, I am saving a ton of time. I can do some other things. I'm more productive. And other people looking over her shoulder would say, Hey, what is that you're using? Can I get that? And then all of a sudden, like you said, lightning in a bottle and it exploded, not a conventional Silicon valley, you know, funded company, even though they got a lot of funding, they got, they raised close to a billion dollars before they went public. Um, and now they're public went public in April. The stock has been sort of trending downward for the last four or five months, a little bit off on sympathy, but you know, >>What do you think that is? They had such momentum going into it. They clearly have a lot of momentum here. 8,000 plus customers. They've got over 1200 customers with an ARR above a hundred thousand. Why do you think the stock is? >>So I think a couple of things, at least, I think first of all, the street doesn't fully understand this company. You know, Daniel DNAs has never been the CEO of a public company. He's not from Silicon valley. He's, you know, from, from, uh, Eastern Europe and they don't know him that well, uh, they've got, you know, the very, very capable, and so they're educating the streets. So there's a comfort level there. They're looking at their growth and they're inferring from their billings that their growth is, is declining. The new growth from new customers in particular. But there, the ARR is still growing at 60% annually. They also guided a little bit conservatively for the street. And the other thing is they've been profitable. I'm not if a cashflow basis. And then they guided that they would actually be, be somewhat unprofitable in the coming quarter. >>People didn't like that. They don't care about profits until you're somewhat profitable. And then you say, Hey, we're going to be a little less profitable, but of course they get events like this. So that I think it's just a matter of the street, getting to understand them. And I will say this, and you know, this, they're getting a lot of business from their existing customers. We saw this with snowflake, uh, Cleveland research, put out a note saying, oh, Snowflake's new customer growth is slowing. We published research from our friends at ETR that showed well, they're getting a lot of business from existing customers that sort of fat middle is really where they're starting to mind. And you can see this with UI path. The lifetime value of the customers is just growing and growing and growing. And so I'm not as concerned. The stocks, you know, we don't, we don't, we're not the stock advisors, but the stock is just over 50. >>Now it wasn't 90 at one point. So it's got a valuation of somewhere around 26 billion, which was closer to 50 billion. So who knows, maybe this is a buying opportunity. There's not a lot of data. So the technical analyst are saying, well, we really don't know where it's going to cook it down to 30. It could go, could go rock it up from here. I think the point Lisa is, this is a marathon. It's not a sprint, it's a long-term play. And these guys are the leaders. And they're, I think moving away from the pack. And the last thing is this concern about competition from Microsoft who bought a company last year to really in earnest, get into this business. And everybody's afraid of Microsoft. >>Well, one thing that we know that's growing considerably is the total addressable market pre pandemic. It was about 30 billion. It's now north of 60 billion. We've seen the pandemic accelerate a lot of things. Talk to me a little bit about automation as its role in digital transformation from your side. >>Yeah, I think, you know, this is again, it's a really good question because when you look at these total available market numbers, the way that companies virtually all companies, whether it's Dell or Cisco or UI path or anybody, they take data from like Gartner and IDC and they say, okay, these are the markets that we kind of play in, and this is how it's growing. What's really happening. Lisa's all these markets are converging because of digital. So to your question, it's a di what's a digital business. A digital business is a data business and they differentiate by the way in which they use data. And if you're not a digital business during the pandemic, you're out of business. So all of these markets, cloud machine intelligence, AI automation, orchestra, uh, container orchestration, container platforms, they're all coming together as one, it's all being built in as one. >>So 60 billion up from 30 billion, I think it could be a hundred billion. I think, you know, they threw out a stat today that 2% of processes are automated, uh, says to me that, I mean, anything digital is going to be automated. So that is hundreds of billions of dollars of, of market opportunity, right? And so there's no shortage of market opportunity for this company. And that's why, by the way, everybody's entering it. We saw SAP make some acquisitions. We S we see in for talking about it, uh, uh, Salesforce service now, and these SAS companies are all saying, Hey, we can own the automation piece within our stack, what UI path is doing. And the reason why I liked their strategy better is they're a specialist in automation horizontally across all these software stacks. And that's really why their Tam I think is, >>And that gives them quite a big differentiator that horizontal play >>It does. I think I see. So I don't see, I think there's a continuum and I think you got Microsoft over here with Azure and personal productivity in their cloud. And then you've got the pure plays, which are really focusing on a broader automation agenda. That's UI path, that's automation, anywhere I would put blue prism in that category, the blueprints, and by the way, is getting, getting acquired by Vista. And they're gonna merge them with Tipco company that, you know, quite a bit about, and that's an integration play. So that's kind of interesting. I would put them as more of a horizontal play. And then in the fat middle, you've got SAP and in four, and, and, you know, IBM's getting into the game, although they, I think they OEM from a lot of different companies and all those other companies I mentioned before, they're kind of the walled gardens. >>And so I think that UI path is less of a head-to-head competitor with Microsoft today anyway, than it is for instance, with automation anywhere. And it's, and it's growing faster than automation, anywhere from what we can tell. And it's, it's still leader in that horizontal play. You know, you never discount Microsoft, but I think just like for instance, Okta is a specialist in, in, in access identity, access management and privileged, privileged access management and access government, they compete with Microsoft's single sign on, right. But they're a horizontal play. So there's plenty of room for, for both in my view. Anyway, >>Some of the things that you can you think that we're going to hear, you know, seem to be at this inflection point where UI path wants to move away from being an RPA point solution to an enterprise automation platform they made, they made some announcements about vision a couple of years ago at the last in-person event. What are some of the things you think that are going to be announced in the next couple? >>That's a really good question. I'm glad you picked up on that because they started as a point tool essentially. And then they realized, wow, if we're really going to grow as a company, we have to expand that. So they made acquisite, they've been making acquisitions. One of the key acquisitions they made was a company called process gold. So it's funny when we've done previous, uh, RPA events, I've said RPA in its early days was kind of scripts paving the cow path, meaning you're taking existing processes of saying, okay, we're just going to automate them where UI path is headed in others is they're looking across the enterprise and how do we go end to end? How do we take a broader automation agenda and drive automation throughout the entire organization? And I think that's a lot of what we're going to hear from today. We heard that from executives, APAR co co Kaylon, and, um, and, and, and Ted Kumar talked about their engineering and their product vision. And I think you iPad test to show that that's actually what's happening with customers and they have the portfolio to deliver >>Well, those two executives that you just mentioned, and a lot of others are going to be on the program. The next couple of days jam packed. Dave, I'm looking forward to unpacking what UI path is doing. The acceleration in the automation markets. We're going to have a fun couple of days. >>Thanks for coming on here for David >>Lente. I'm Lisa Martin. We're going to be back live from Las Vegas at UI path forward for in just a minute.

Published Date : Oct 6 2021

SUMMARY :

the Bellagio in Las Vegas. but this is real live awesome to be working with you again. And to me it looked like there were at least out, if not more And because they're saying their customers aren't You mentioned some of the ones that are going to be on the program this week, including Chevron and Merck who And I think that's going to be the normal one. events and say, we want to be with our customers again and learn from you what you're doing, And the thing that UI path did that was different was And then all of a sudden, like you said, lightning in a bottle and What do you think that is? And the other thing is they've been profitable. And I will say this, and you know, this, they're getting a lot of business And the last thing is this concern about competition We've seen the pandemic accelerate a lot And if you're not a digital business during the pandemic, you're out of business. And the reason why I liked their So I don't see, I think there's a continuum and I think you got And so I think that UI path is less of a head-to-head competitor with Some of the things that you can you think that we're going to hear, you know, seem to be at this inflection point where UI And I think you iPad test to show that Well, those two executives that you just mentioned, and a lot of others are going to be on the program. We're going to be back live from Las Vegas at UI path forward for in just a minute.

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Day 1 Keynote Analysis | UiPath FORWARD IV


 

>>From the Bellagio hotel in Las Vegas, it's the cube covering UI path forward for brought to you by, >>Hey, welcome to the cubes coverage of forward for UI path forward for live from the Bellagio in Las Vegas. I'm Lisa Martin with David. David's great to be back sitting at an anchor desk. >>Yeah, good to see. This is my first show. Since June, we were at mobile world Congress and I've been, I've been doing a number of shows where they'll they'll the host myself would be there with some guests as a pre-record to some simulive show, but this is real live awesome to be working with you again. So we did live last week at a DC public sector summit for AWS next week's cube con. So it's three in a row. So maybe it's a trend. It we'll see. >>Well, the thing that was really surprising was that we were in the keynote briefly this morning. It was standing room only. There are a lot of people at this conference. They think they were expecting about 2000. And to me it looked like there were at least out, if not more >>Funny leases, most companies, if not virtually all of them, except for a handful are canceling physical events. And because they're saying their customers aren't traveling, but I've talked to over a dozen customers. I just got here yesterday afternoon. I've talked about 10 or 12 customers who are here. They're flying, they're traveling. And we're going to dig into a lot of that. Today. We have Uber coming on the program. We have applied materials coming on, blue cross blue shield. I'm really happy that you AIPAC decided to, to put a number of customers on the cubes so we can test what we're hearing, you know, in the marketing. >>Well, one of the first things that they said in the keynote this morning was we want to hear from our customers, what are we doing? Right? What are we not doing enough of? What do you want more? They've got eight over 8,000 customers. You mentioned some of the ones that are going to be on the program this week, including Chevron and Merck who are on today. And 70% of their revenue comes from existing customers. This is a company that has, is really kind of a use case in land and expand. Yeah. >>And I think you're going to see this trend. You know what it's like with COVID it's day to day, month to month, quarter to quarter, you're trying to figure out, okay, what's the right model. Clearly hybrid is the, is the new abnormal, if you will. And I think we're going to see is, is you're going to have VIP events. And this is kind of a VIP event. It's not, you know, 5,000 people, it's kind of 1500, 2000, but there are a lot of VIP customers here. Obviously the partners here. So what they did before the show is they had a partner summit. It was packed. You talked about standing room only. They had a healthcare summit, it was packed. And so they have these little VIP sections, little events within the event, and then they broadcast it out to a wider audience. And I think that's going to be the normal one. I think you're going to see CEO's in a room, maybe in a hotel and wherever in Manhattan or, or San Francisco. And then they'll broadcast out to that wider audience. I think people are learning how to build better hybrid events, but by the way, this is all new. As I said, hybrid events, I meant virtual events. And now they're learning to learn how to build hybrid events. And that's a whole nother new process. >>It is. But it's also exciting to see the traction, the momentum that is here from, you know, they and they IPO at about what six months ago, you covered that your breaking analysis that you did right before the IPO and the breaking analysis that you did last last week, I believe really fascinating. Interesting acceleration is a theme. We're going to talk about the acceleration of automation and the momentum that the pandemic is driving. But this is a company that's accelerated everything. As you said on your breaking analysis, lightning in a bottle, this is a company that went global very quickly. We're seeing them as some of the leading companies. We can probably count on one hand who are actually coming back to these hybrid events and say, we want to be with our customers again and learn from you what you're doing, what's going on. And we've got a lot of news to share. >>Yeah, we've been covering UI path since 2015. And the piece we wrote back at IPO was, uh, you, you bypass long, strange trip to IPO and it, and it was strange. And that they kind of hung out as a software development shop for the better part of a decade. And then just listening and learning, writing code, they were kind of gigs writing code and loved it. And then they realized, wow, we have something here we can. And they, their uniqueness is they have a computer vision technology. They have the ability to sort of infer what a form looks like and then actually populated. And the thing that UI path did that was different was they made it sound, sounds crazy. They made the product really simple to use, and we know simplicity works. We see that with best example in storage storage, a complicated business, pure storage, right? >>They pop it in. You kind of Veeam is another one. It just works. And so they, they created a freemium model. It made it easy for departments to start small, you know, maybe for 15, 20, 20 $5,000, you could get a software robot and then it would do things like whatever it, it would pull data out of one spreadsheet, put it into another pull date out of one, SAS populated and people then realize, wow, I am saving a ton of time. I can do some other things I'm more productive. And then other people looking over her shoulder would say, Hey, what is that you're using? Can I get that? And then all of a sudden, like you said, lightning in a bottle and it exploded, not a conventional Silicon valley, you know, funded company, even though they got a lot of funding, they got, they raised, I think, close to a billion dollars before they went public. Um, and now they're public went public in April. The stock has been sort of trending downward for the last four or five months, a little bit off on sympathy, but you know, >>What do you think that is? They had such momentum going into it. They clearly have a lot of momentum here. 8,000 plus customers. They've got over 1200 customers with an ARR above a hundred thousand. Why do you think the stock is? >>So I think a couple of things, at least, I think first of all, the street doesn't fully understand this company. You know, Daniel DNAs has never been the CEO of a public company. He's not from Silicon valley. He's, you know, from, from, uh, Eastern Europe and they don't know him that well, uh, they've got, you know, the very, very capable, and so they're educating the streets. So there's a comfort level there. They're looking at their growth and they're inferring from their billings that their growth is, is declining. The new growth from new customers in particular. But there, the ARR is still growing at 60% annually. They also guided a little bit conservatively for the street. And the other thing is they've been profitable. I'm not if a cashflow basis. And then they guided that they would actually be, be somewhat unprofitable in the coming quarter. >>People didn't like that. They don't care about profits until you're somewhat profitable. And then you say, Hey, we're going to be a little less profitable, but of course they get events like this. So that, that, I think it's just a matter of the street getting to understand them. And I will say this, and you know, this, they're getting a lot of business from their existing customers. We saw this with snowflake, uh, Cleveland research, put out a note saying, oh, Snowflake's new customer growth is slowing. We published research from our friends at ETR that showed well, they're getting a lot of business from existing customers that sort of fat middle is really where they're starting to mind. And you can see this with UI path. The lifetime value of the customers is just growing and growing and growing. And so I'm not as concerned. The stocks, you know, we don't, we don't, we're not the stock advisors, but the stock is just over 50. >>Now it wasn't 90 at one point. So it's got a valuation of somewhere around 26 billion, which was closer to 50 billion. So who knows, maybe this is a buying opportunity. There's not a lot of data. So the technical analyst are saying, well, we really don't know where it's going to cook it down to 30. It could go, could go rock it up from here. I think the point Lisa is, this is a marathon. It's not a sprint, it's a long-term play. And these guys are the leaders. And they're, I think moving away from the pack. And the last thing is this concern about competition from Microsoft who bought a company last year to really in earnest, get into this business. And everybody's afraid of Microsoft. >>Well, one thing that we know that's growing considerably is the total addressable market pre pandemic. It was about 30 billion. It's now north of 60 billion. We've seen the pandemic accelerate a lot of things. Talk to me a little bit about automation as its role in digital transformation from your side. >>Yeah, I think, you know, this is again, it's a really good question because when you look at these total available market numbers, the way that companies virtually all companies, whether it's Dell or Cisco or UI path or anybody, they take data from like Gartner and IDC and they say, okay, these are the markets that we kind of play in, and this is how it's growing. What's really happening leases. All these markets are converging because of digital. So to your question, it's a di what's a digital business. A digital business is a data business and they differentiate by the way in which they use data. And if you're not a digital business during the pandemic, you're out of business. So all of these markets, cloud machine intelligence, AI automation, orchestra, uh, container orchestration, container platforms, they're all coming together as one, it's all being built in as one. >>So 60 billion, you know, up from 30 billion, I think it could be a hundred billion. I think, you know, they threw out a stat today that 2% of processes are automated says to me that, I mean, anything digital is going to be automated. So that is hundreds of billions of dollars of, of market opportunity, right? And so there's no shortage of market opportunity for this company. And that's why, by the way, everybody's entering it. We saw SAP make some acquisitions. We S we see in for talking about it, uh, uh, Salesforce, uh, service now, and these SAS companies are all saying, Hey, we can own the automation piece within our stack, what UI path is doing. And the reason why I liked their strategy better is they're a specialist in automation horizontally across all these software stacks. And that's really why they're Tam, I think is, >>And that gives them quite a big differentiator that horizontal play >>It does. I think I see. So I don't see, I think there's a continuum and I think you got Microsoft over here with Azure and personal productivity in their cloud. And then you've got the pure plays, which are really focusing on a broader automation agenda. That's UI path, that's automation, anywhere I would put blue prism in that category blueprints. And by the way, he's getting, getting acquired by Vista, and they're gonna merge them with TIBCO company that, you know, quite a bit about, and that's an integration play. So that's kind of interesting. I would put them as more of a horizontal play. And then in the fat middle, you've got SAP and in four and, you know, IBM is getting to the game. Although they, I think they OEM from a lot of different companies and all those other companies I mentioned before, they're kind of the walled gardens. >>And so I think that UI path is less of a head-to-head competitor with, with Microsoft today anyway, than it is for instance, with automation anywhere. And it's, and it's growing faster than automation, anywhere from what we can tell. And it's, it's still a leader in that horizontal play. You know, you never discount Microsoft, but I think just like for instance, Okta is a specialist in, in, in access identity, access management and privileged, privileged access management and access government, they compete with Microsoft's single sign on, right. But they're a horizontal play. So there's plenty of room for, for both in my view. Anyway, >>Some of the things that you can you think that we're going to hear, you know, seem to be at this inflection point where UI path wants to move away from being an RPA point solution to an enterprise automation platform they made, they made some announcements about vision a couple of years ago at the last in-person event. What are some of the things you think that are going to be announced in the next couple? >>That's a really good question. I'm glad you picked up on that because they started as a point tool essentially. And then they realized, wow, if we're really going to grow as a company, we have to expand that. So they made acquisite, they've been making acquisitions. One of the key acquisitions they made was a company called process gold. So it's funny when we've done previous, uh, RPA events, I've said RPA in its early days was kind of scripts paving the cow path, meaning you're taking existing processes of saying, okay, we're just going to automate them where UI path is headed in others is they're looking across the enterprise and how do we go end to end? How do we take a broader automation agenda and drive automation throughout the entire organization? And I think that's a lot of what we're going to hear from today. We heard that from executives, APAR, co Kaylon, and, um, and, and, and Ted Coomer talked about their engineering and their product vision. And I think you iPad has to show that that's actually what's happening with customers and they have the portfolio to deliver >>Well, those two executives that you just mentioned, and a lot of others are going to be on the program. The next couple of days jam packed. Dave, I'm looking forward to unpacking what UI path is doing. The acceleration in the automation market. We're going to have a fun >>Couple of days. Thanks for coming on here for David >>Lante. I'm Lisa Martin. We're going to be back live from Las Vegas at UI path forward for in just a minute.

Published Date : Oct 5 2021

SUMMARY :

the Bellagio in Las Vegas. but this is real live awesome to be working with you again. And to me it looked like there were at least out, if not more And we're going to dig into a lot of that. You mentioned some of the ones that are going to be on the program this week, including Chevron and Merck who And I think that's going to be the normal one. hybrid events and say, we want to be with our customers again and learn from you what you're doing, And the thing that UI path did that was different was And then all of a sudden, like you said, lightning in a bottle and What do you think that is? And the other thing is they've been profitable. And I will say this, and you know, And the last thing is this concern about competition Well, one thing that we know that's growing considerably is the total addressable market pre pandemic. Yeah, I think, you know, this is again, it's a really good question because when you look And the reason why I liked their strategy better is they're And by the way, he's getting, getting acquired by Vista, and they're gonna merge them with TIBCO company that, And so I think that UI path is less of a head-to-head competitor with, Some of the things that you can you think that we're going to hear, you know, seem to be at this inflection point where UI And I think you iPad has to show that Well, those two executives that you just mentioned, and a lot of others are going to be on the program. Couple of days. We're going to be back live from Las Vegas at UI path forward for in just a minute.

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Chris Aniszczyk, CNCF and JR Storment, FinOps Foundation | KubeCon + CloudNativeCon NA 2020


 

>>from around the globe. It's the Cube with coverage of Yukon and Cloud. Native Con North America. 2020. Virtual Brought to You by Red Hat, The Cloud, Native Computing Foundation and Ecosystem Partners Welcome back to the Cube. Virtual coverage of KUB Con Cloud native 2020. It's virtual this year. We're not face to face. Were normally in person where we have great interviews. Everyone's kind of jamming in the hallways, having a good time talking tech, identifying the new projects and knew where So we're not. There were remote. I'm John for your host. We've got two great gas, both Cuba alumni's Chris. And is it chief technology officer of the C and C F Chris, Welcome back. Great to see you. Thanks for coming on. Appreciate it. >>Awesome. Glad to be here. >>And, of course, another Cube alumni who is in studio. But we haven't had him at a Show Jr store meant executive director of the Fin Ops Foundation. And that's the purpose of this session. A interesting data point we're going to dig into how cloud has been enabling Mawr communities, more networks of practitioners who are still working together, and it's also a success point Chris on the C N C F vision, which has been playing out beautifully. So we're looking forward to digging. Jr. Thanks for coming on. Great to see you. >>Yeah, great to be here. Thanks, John. >>So, first of all, I want to get the facts out there. I think this is really important story that people should pay attention to the Finn Ops Foundation. That J. R. That you're running is really an interesting success point because it's it's not the c n c f. Okay. It's a practitioner that builds on cloud. Your experience in community you had is doing specific things that they're I won't say narrow but specific toe a certain fintech things. But it's really about the success of Cloud. Can you explain and and layout for take a minute to explain What is the fin Ops foundation and has it relate to see NCF? >>Yeah, definitely. So you know, if you think about this, the shift that we've had to companies deploying primarily in cloud, whether it be containers a ciencia focuses on or traditional infrastructure. The thing that typically people focus on right is the technology and innovation and speed to market in all those areas. But invariably companies hit this. We'd like to call the spend panic moment where they realize they're They're initially spending much more than they expected. But more importantly, they don't really have the processes in place or the people or the tools to do things like fully, you know, understand where their costs are going to look at how to optimize those to operate that in their organizations. And so the foundation pinups foundation eyes really focused on, uh, the people in practitioners who are in organizations doing cloud financial management, which is, you know, being those who drive this accountability of this variable spin model that's existed. So we were partnering very closely with, uh, see NCF. And we're now actually part of the Linux Foundation as of a few months ago, Uh, and you know, just to kind of put into context how that you kind of Iraq together, whereas, you know, CNC s very focused on open source coordinative projects, you know, For example, Spotify just launched their backstage cloud called Management Tool into CFCF Spotify folks, in our end, are working on the best practices around the cloud financial management that standards to go along with that. So we're there to help, you know, define this sort of cultural transformation, which is a shift to now. Engineers happen to think about costs as they never did before. On finance, people happen to partner with technology teams at the speed of cloud, and, you know executives happen to make trade off decisions and really change the way that they operate the business. With this variable page ago, engineers have all the access to spend the money in Cloud Model. >>Hey, blank check for engineers who doesn't like that rain that in its like shift left for security. And now you've got to deal with the financial Finn ops. It's really important. It's super point, Chris. In all seriousness. Putting kidding aside, this is exactly the kind of thing you see with open sores. You're seeing things like shift left, where you wanna have security baked in. You know what Jr is done in a fabulous job with his community now part of Linux Foundation scaling up, there's important things to nail down that is specific to that domain that are related to cloud. What's your thoughts on this? Because you're seeing it play out. >>Yeah, no, I mean, you know, I talked to a lot of our end user members and companies that have been adopting Cloud Native and I have lots of friends that run, you know, cloud infrastructure at companies. And Justus Jr said, You know, eventually there's been a lot of success and cognitive and want to start using a lot of things. Your bills are a little bit more higher than you expect. You actually have trouble figuring out, you know, kind of who's using what because, you know, let's be honest. A lot of the clouds have built amazing services. But let's say the financial management and cost management accounting tools charge back is not really built in well. And so I kind of noticed this this issue where it's like, great everyone's using all these services. Everything is great, But costs are a little bit confusing, hard to manage and, you know, you know, scientifically, you know, I ran into, you know, Jr and his community out there because my community was having a need of like, you know, there's just not good tools, standards, no practices out there. And, you know, the Finau Foundation was working on these kind of great things. So we started definitely found a way to kind of work together and be under the same umbrella foundation, you know, under the under Linux Foundation. In my personal opinion, I see more and more standards and tools to be created in this space. You know, there's, you know, very few specifications or standards and trying to get cost, you know, data out of different clouds and tools out there, I predict, Ah, lot more work is going to be done. Um, in this space, whether it's done and defendants foundation itself, CNC f, I think will probably be, uh, collaboration amongst communities. Can I truly figure this out? So, uh, engineers have any easier understanding of, you know, if I spent up the service or experiment? How much is this actually going to potentially impact the cost of things and and for a while, You know, uh, engineers just don't think about this. When I was at Twitter, we spot up services all time without really care about cost on, and that's happening a lot of small companies now, which don't necessarily have as a big bucket. So I'm excited about the space. I think you're gonna see a huge amount of focus on cloud financial management drops in the near future. >>Chris, thanks for that great insight. I think you've got a great perspective. You know, in some cases, it's a fast and loose environment. Like Twitter. You mentioned you've got kind of a blank check and the rocket ships going. But, Jr, this brings up to kind of points. This kind of like the whole code side of it. The software piece where people are building code, but also this the human error. I mean, we were playing with clubs, so we have a big media cloud and Amazon and we left there. One of the buckets open on the switches and elemental. We're getting charged. Massive amounts for us cash were like, Wait a minute, not even using this thing. We used it once, and it left it open. It was like the water was flowing through the pipes and charging us. So you know, this human error is throwing the wrong switch. I mean, it was simply one configuration error, in some cases, just more about planning and thinking about prototypes. >>Yeah. I mean, so take what your experience there. Waas and multiply by 1000 development teams in a big organization who all have access to cloud. And then, you know, it's it's and this isn't really about a set of new technologies. It's about a new set of processes and a cultural change, as Chris mentioned, you know, engineers now thinking about cost and this being a whole new efficiency metric for them to manage, right? You know, finance teams now see this world where it's like tomorrow. The cost could go three x the next day they could go down. You've got, you know, things spending up by the second. So there's a whole set of cross functional, and that's the majority of the work that are members do is really around. How do we get these cross functional teams working together? How do we get you know, each team up leveled on what they need, understand with cloud? Because not only is it, you know, highly variable, but it's highly decentralized now, and we're seeing, you know, cloud hit. These sort of material spend levels where you know, the big, big cloud spenders out there spending, you know, high nine figures in some cases you know, in cloud and it's this material for their for their businesses. >>And let's just let's be honest. Here is like Clouds, for the most part, don't really have a huge incentive in offering limits and so on. It's just, you know, like, hey, the more usage that the better And hopefully getting a group of practitioners in real figures. Well, holy put pressure to build better tools and services in this area. I think actually it is happening. I think Jared could correct me if wrong. I think AWS recently announced a feature where I think it's finally like quotas, you know, enabled, you know, you have introducing quotas now for and building limits at some level, which, you know, I think it's 2020 Thank you know, >>just to push back a little bit in support of our friends, you ask Google this company, you know, for a long time doing this work, we were worried that the cloud would be like, What are you doing? Are you trying to get our trying to minimize commitments and you know the dirty secret of this type of work? And I were just talking a bunch of practitioners today is that cloud spend never really goes down. When you do this work, you actually end up spending more because you know you're more comfortable with the efficiency that you're getting, and your CEO is like, let's move more workloads over. But let's accelerate. Let's let's do Maurin Cloud goes out more data centers. And so the cloud providers air actually largely incentivized to say, Yeah, we want people to be officially don't understand this And so it's been a great collaboration with those companies. As you said, you know, aws, Google, that you're certainly really focused in this area and ship more features and more data for you. It's >>really about getting smart. I mean, you know, they no, >>you could >>do it. I mean, remember the old browser days you could switch the default search engine through 10 menus. You could certainly find the way if you really wanted to dig in and make policy a simple abstraction layer feature, which is really a no brainer thing. So I think getting smarter is the right message. I want to get into the synergy Chris, between this this trend, because I think this points to, um kind of what actually happened here if you look at it at least from my perspective and correct me if I'm wrong. But you had jr had a community of practitioners who was sharing information. Sounds like open source. They're talking and sharing, you know? Hey, don't throw that switch. Do This is the best practice. Um, that's what open communities do. But now you're getting into software. You have to embed cost management into everything, just like security I mentioned earlier. So this trend, I think if you kind of connect the dots is gonna happen in other areas on this is really the synergy. Um, I getting that right with CNC >>f eso The way I see it is, and I dream of a future where developers, as they develop software, will be able to have some insight almost immediately off how much potential, you know, cost or impact. They'll have, you know, on maybe a new service or spinning up or potentially earlier in the development cycle saying, Hey, maybe you're not doing this in a way that is efficient. Maybe you something else. Just having that feedback loop. Ah lot. You know, closer to Deb time than you know a couple weeks out. Something crazy happens all of a sudden you notice, You know, based on you know, your phase or financial folks reaching out to you saying, Hey, what's going on here? This is a little bit insane. So I think what we'll see is, as you know, practitioners and you know, Jr spinoffs, foundation community, you know, get together share practices. A lot of them, you know, just as we saw on sense. Yeah, kind of build their own tools, models, abstractions. And, you know, they're starting to share these things. And once you start sharing these things, you end up with a you know, a dozen tools. Eventually, you know, sharing, you know, knowledge sharing, code sharing, you know, specifications. Sharing happens Eventually, things kind of, you know, become de facto tools and standards. And I think we'll see that, you know, transition in the thin ops community over the next 12 to 4 months. You know, very soon in my thing. I think that's kind of where I see things going, >>Jr. This really kind of also puts a riel, you know, spotlight and illustrates the whole developer. First cliche. I mean, it's really not a cliche. It's It's happening. Developers first, when you start getting into the calculations of our oi, which is the number one C level question is Hey, what's the are aware of this problem Project or I won't say cover your ass. But I mean, if someone kind of does a project that it breaks the bank or causes a, you know, financial problem, you know, someone gets pulled out to the back would shed. So, you know, here you're you're balancing both ends of the spectrum, you know, risk management on one side, and you've got return on investment on the other. Is that coming out from the conversation where you guys just in the early stages, I could almost imagine that this is a beautiful tailwind for you? These thes trends, >>Yeah. I mean, if you think about the work that we're doing in our practice you're doing, it's not about saving money. It's about making money because you actually want empower those engineers to be the innovation engines in the organization to deliver faster to ship faster. At the same time, they now can have, you know, tangible financial roo impacts on the business. So it's a new up leveling skill for them. But then it's also, I think, to Christmas point of, you know, people seeing this stuff more quickly. You know what the model looks like when it's really great is that engineers get near real time visibility into the impact of their change is on the business, and they can start to have conversations with the business or with their finance partners about Okay, you know, if you want me to move fast, I could move fast, But it's gonna cost this if you want me to optimize the cost. I could do that or I can optimize performance. And there's actually, you know, deeper are like conversation the candidate up. >>Now I know a lot of people who watch the Cube always share with me privately and Chris, you got great vision on this. We talked many times about it. We're learning a lot, and the developers are on the front lines and, you know, a lot of them don't have MBAs and, you know they're not in the business, but they can learn quick. If you can code, you can learn business. So, you know, I want you to take a minute Jr and share some, um, educational knowledge to developers were out there who have to sit in these meetings and have to say, Hey, I got to justify this project. Buy versus build. I need to learn all that in business school when I had to see s degree and got my MBA, so I kind of blended it together. But could you share what the community is doing and saying, How does that engineer sit in the meeting and defend or justify, or you some of the best practices what's coming out of the foundation? >>Yeah, I mean, and we're looking at first what a core principles that the whole organization used to line around. And then for each persona, like engineers, what they need to know. So I mean, first and foremost, it's It's about collaboration, you know, with their partners andan starting to get to that world where you're thinking about your use of cloud from a business value driver, right? Like, what is the impact of this? The critical part of that? Those early decentralization where you know, now you've got everybody basically taking ownership for their cloud usage. So for engineers, it's yes, we get that information in front of us quickly. But now we have a new efficiency metric. And engineers don't like inefficiency, right? They want to write fishing code. They wanna have efficient outcomes. Um, at the same time, those engineers need to now, you know, have ah, we call it, call it a common lexicon. Or for Hitchhiker's Guide to the Galaxy, folks. Ah, Babel fish that needs to be developed between these teams. So a lot of the conversations with engineers right now is in the foundation is okay. What What financial terms do I need to understand? To have meaningful conversations about Op X and Capex? And what I'm going to make a commitment to a cloud provider like a committed use discount, Google or reserved instance or savings Planet AWS. You know, Is it okay for me to make that? What? How does that impact our, you know, cost of capital. And then and then once I make that, how do I ensure that I could work with those teams to get that allocated and accounted? The right area is not just for charge back purposes, but also so that my teams can see my portion of the estate, right? And they were having the flip side of that conversation with all the finance folks of like, You need to understand how the variable cloud, you know, model works. And you need to understand what these things mean and how they impact the business. And then all that's coming together. And to the point of like, how we're working with C and C f you know, into best practices White papers, you know, training Siri's etcetera, sets of KP eyes and capabilities. Onda. All these problems have been around for years, and I wouldn't say they're solved. But the knowledge is out there were pulling it together. The new level that we're trying to talk with the NCF is okay. In the old world of Cloud, you had 1 to 1 use of a resource. You're running a thing on an instance in the new world, you're running in containers and that, you know, cluster may have lots of pods and name spaces, things inside of it that may be doing lots of different workloads, and you can no longer allocate. I've got this easy to instance and this storage to this thing it's now split up and very ephemeral. And it is a whole new layer of virtualization on top of virtual ization that we didn't have to deal with before. >>And you've got multiple cloud. I'll throw that in there, just make another dimension on it. Chris, tie this together cause this is nice energy to scale up what he's built with the community now, part of the Linux Foundation. This fits nicely into your vision, you know, perfectly. >>Yeah, no, 100% like, you know, so little foundation. You know, as you're well, well aware, is just a federation of open source foundations of groups working together to share knowledge. So it definitely fits in kind of the little foundation mission of, you know, building the largest share technology investment for, you know, humankind. So definitely good there with my kind of C and C f c T o hat, you know, on is, you know, I want to make sure that you know, you know my community and and, you know, the community of cloud native has access and, you know, knowledge about modern. You know, cloud financial management practices out there. If you look at some of the new and upcoming projects in ciencia things like, you know, you know, backstage, which came out of Spotify. They're starting to add functionality that, you know, you know, originally backstage kind of started out as this, you know, everyone builds their own service catalog to go catalog, and you know who owns what and, you know and all that goodness and developers used it. And eventually what happened is they started to add cost, you know, metrics to each of these services and so on. So it surfaces things a little bit closer, you know, a depth time. So my whole goal is to, you know, take some of these great, you know, practices and potential tools that were being built by this wonderful spinoffs community and trying to bring it into the project. You know, front inside of CNC F. So having more projects either exposed, you know, useful. You know, Finn, ops related metrics or, you know, be able to, you know, uh, you know, tool themselves to quickly be able to get useful metrics that could be used by thin ox practitioners out there. That's my kind of goal. And, you know, I just love seeing two communities, uh, come together to improve, improve the state of the world. >>It's just a great vision, and it's needed so and again. It's not about saving money. Certainly does that if you play it right, but it's about growth and people. You need better instrumentation. You need better data. You've got cloud scale. Why not do something there, right? >>Absolutely. It's just maturity after the day because, you know, a lot of engineers, you know, they just love this whole like, you know, rental model just uses many Resource is they want, you know, without even thinking about just basic, you know, metrics in terms of, you know, how many idle instances do I have out there and so, like, people just don't think about that. They think about getting the work done, getting the job done. And if they anything we do to kind of make them think a little bit earlier about costs and impact efficiency, charge back, you know, I think the better the world isn't Honestly, you know, I do see this to me. It's It's almost like, you know, with my hippie hat on. It's like Stephen Green or for the more efficient we are. You know, the better the world off cloud is coming. Can you grow? But we need to be more efficient and careful about the resource is that we use in sentencing >>and certainly with the pandemic, people are virtually you wanted mental health, too. I mean, if people gonna be pulling their hair out, worrying about dollars and cents at scale, I mean, people are gonna be freaking out and you're in meetings justifying why you did things. I mean, that's a time waster, right? I mean, you know, talking about wasting time. >>I have a lot of friends who, you know, run infrastructure at companies. And there's a lot of you know, some companies have been, you know, blessed during this, you know, crazy time with usage. But there is a kind of laser focused on understanding costs and so on and you not be. Do not believe how difficult it is sometimes even just to get, you know, reporting out of these systems, especially if you're using, you know, multiple clouds and multiple services across them. It's not. It's non trivial. And, you know, Jared could speak to this, But, you know, a lot of this world runs in like terrible spreadsheets, right and in versus kind of, you know, nice automated tools with potential, a p I. So there's a lot of this stuff. It's just done sadly in spreadsheets. >>Yeah, salute the flag toe. One standard to rally around us. We see this all the time Jr and emerging inflection points. No de facto kind of things develop. Kubernetes took that track. That was great. What's your take on what he just said? I mean, this is a critical path item for people from all around. >>Yeah, and it's It's really like becoming this bigger and bigger data problem is well, because if you look at the way the clouds are building, they're building per seconds and and down to the very fine grain detail, you know, or functions and and service. And that's amazing for being able to have accountability. But also you get people with at the end of the month of 300 gigabyte billing files, with hundreds of millions of rows and columns attached. So, you know, that's where we do see you companies come together. So yeah, it is a spreadsheet problem, but you can now no longer open your bill in a spreadsheet because it's too big. Eso you know, there's the native tools are doing a lot of work, you know, as you mentioned, you know, AWS and Azure Google shipping a lot. There's there's great, you know, management platforms out there. They're doing work in this area, you know, there's there's people trying to build their own open source the things like Chris was talking about as well. But really, at the end of the day like this, this is This is not a technology. Changes is sort of a cultural shift internally, and it's It's a lot like the like, you know, move from data center to cloud or like waterfall to Dev ops. It's It's a shift in how we're managing, you know, the finances of the money in the business and bringing these groups together. So it it takes time and it takes involvement. I'm also amazed I look like the job titles of the people who are plugged into the Phenoms Foundation and they range from like principal engineers to tech procurement. Thio you know, product leaders to C. T. O. S. And these people are now coming together in the classic to get a seat at the table right toe, Have these conversations and talk about not How do we reduce, you know, cost in the old eighties world. But how do we work together to be more quickly to innovate, to take advantage of these cognitive technologies so that we could be more competitive? Especially now >>it's automation. I mean, all these things are at play. It's about software. I mean, software defined operations is clearly the trend we've been covering. You guys been riding the wave cloud Native actually is so important in all these modern APS, and it applies to almost every aspect of stacks, so makes total sense. Great vision. Um, Chris props to you for that, Jr. Congratulations on a great community, Jerry. I'll give you the final word. Put a plug in for the folks watching on the fin ops Foundation where you're at. What are you looking to do? You adding people, What's your objectives? Take a minute to give the plug? >>Yeah, definitely. We were in open source community, which means we thrive on people contributing inputs. You know, we've got now almost 3000 practitioner members, which is up from 1500 just this this summer on You know, we're looking for those who have either an interesting need to plug into are checked advisory council to help define standards as part of this event, The cognitive gone we're launching Ah, white paper on kubernetes. Uh, and how to do confidential management for it, which was a collaborative effort of a few dozen of our practitioners, as well as our vendor members from VM Ware and Google and APP Thio and a bunch of others who have come together to basically defined how to do this. Well, and, you know, we're looking for folks to plug into that, you know, because at the end of the day, this is about everybody sort of up leveling their skills and knowledge and, you know, the knowledge is out there, nobody's head, and we're focused on how toe drive. Ah, you know, a central collection of that be the central community for it. You enable the people doing this work to get better their jobs and, you know, contribute more of their companies. So I invite you to join us. You know, if your practitioner ITT's Frito, get in there and plug into all the bits and there's great slack interaction channels where people are talking about kubernetes or pinups kubernetes or I need to be asked Google or where we want to go. So I hope you consider joining in the community and join the conversation. >>Thanks for doing that, Chris. Good vision. Thanks for being part of the segment. And, as always, C N C F. This is an enablement model. You throw out the soil, but the 1000 flowers bloom. You don't know what's going to come out of it. You know, new standards, new communities, new vendors, new companies, some entrepreneur Mike jump in this thing and say, Hey, I'm gonna build a better tool. >>Love it. >>You never know. Right? So thanks so much for you guys for coming in. Thanks for the insight. Appreciate. >>Thanks so much, John. >>Thank you for having us. >>Okay. I'm John Furry, the host of the Cube covering Coop Con Cloud, Native Con 2020 with virtual This year, we wish we could be there face to face, but it's cute. Virtual. Thanks for watching

Published Date : Nov 19 2020

SUMMARY :

And is it chief technology officer of the C and C F Chris, Glad to be here. And that's the purpose of this session. Yeah, great to be here. Your experience in community you had is doing specific things that they're I won't say narrow but So you know, if you think about this, the shift that we've had to companies deploying primarily of thing you see with open sores. Cloud Native and I have lots of friends that run, you know, cloud infrastructure at companies. So you know, this human error is throwing you know, high nine figures in some cases you know, in cloud and it's this material for their for their businesses. some level, which, you know, I think it's 2020 Thank you know, just to push back a little bit in support of our friends, you ask Google this company, you know, I mean, you know, they no, I mean, remember the old browser days you could switch the default search engine through 10 menus. So I think what we'll see is, as you know, practitioners and you know, that it breaks the bank or causes a, you know, financial problem, you know, I think, to Christmas point of, you know, people seeing this stuff more quickly. you know, a lot of them don't have MBAs and, you know they're not in the business, but they can learn quick. Um, at the same time, those engineers need to now, you know, have ah, we call it, energy to scale up what he's built with the community now, part of the Linux Foundation. So it definitely fits in kind of the little foundation mission of, you know, Certainly does that if you play it right, but it's about growth and people. It's just maturity after the day because, you know, a lot of engineers, I mean, you know, talking about wasting time. And, you know, Jared could speak to this, But, you know, a lot of this world runs I mean, this is a critical path item for people from Eso you know, there's the native tools are doing a lot of work, you know, as you mentioned, Um, Chris props to you for that, you know, we're looking for folks to plug into that, you know, because at the end of the day, this is about everybody sort of up leveling Thanks for being part of the segment. So thanks so much for you guys for coming in. Thanks for watching

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Gregory Siegel, Accenture & Frank Urbano, FBI | AWS Public Sector Partner Awards 2020


 

(upbeat music) >> Announcer: From around the globe, it's theCUBE with digital coverage of AWS Public Sector Partner Awards. Brought to you by Amazon Web Services. >> Hi everyone, welcome back to theCUBE's coverage of AWS Public Sector Partner Awards Show. I'm John Furrier, host of theCUBE. We're here in Paolo Alto, California but during COVID, we're doin' all the remote interviews and gettin' the stories and celebrating the awards for the Partner Awards Show. And the award here is most customer-obsessed mission-based win in the federal area. We've got two great guests, Greg Siegel Senior Manager at Accenture and Frank Urbano Program Manager with the FBI Federal Bureau of Investigation. Gentlemen, thank you for joining me and congratulations on the win. >> Thank you. >> Thank you. >> So let's break this down. So you're federal, big category, a lot of intelligence agencies been using the gov cloud and Amazon. What's the mission win? What's the award for? Tell us. >> So I guess the award is the Bureau was shutting down our data centers and we needed to move to an infrastructure that would support our application. That was the first problem that we were trying to actually solve. But also, we know we were always seeing a performance hit on our infrastructure, and we always suspected that by moving to the gov cloud, we'll see an increase in performance because once we went live in our current, in or old environment seven years ago, performance was always an issue, our end users were always complaining and then we moved to our VMs four years after that. We saw an increase in performance a little bit but then once we moved over to the cloud, the FBI secret cloud, we heard crickets. The end users haven't been complaining. Greg and I were actually talking about that the other day how, you know, there's minimal complaints as far as performance. That's going to be one of the themes you hear throughout is performance, performance, performance. >> Got to love the no complaints, that means it's workin', people are doin' their job, gettin' the job done. Greg, I want to get your thoughts on this because Accenture, we've had many conversations with you guys over there about being agile and now you're a partner. You know, the FBI, I saw a presentation in person at Reinvent, I think last year where the FBI was like, "Lookit, our workloads "are increasing and budget isn't increasing "at the same rate." So it's kind of like, you know, "I need more power." It's like that scene in Star Trek, "Scotty, more power," you need to get that power. Take us through that transformation because one, you got a good user experience. That means people are doin' their job. But the cases get bigger, the more workload is there, but the budget's got to be increased or leveraged better. What's your thoughts? How do you tackle that problem because it's do more with less, classic do more with less. >> That's right. Yeah, so as Frank said, I think the system had been live for about seven years and you see over that time in the traditional data centers how the performance requirements increase but as you said, are kind of there on hardware and not easily able to adapt and overcome those. So, you know, when it became clear that the cloud move was a serious consideration we were able to pull on a few other experiences that the firm has had moving similar technologies to the cloud and then kind of combined that with the experience implementing technology at the FBI. And those two components kind of together were able to get us on a path to successfully move to the cloud and be, you know, kind of one of the first big systems at the FBI to make that transition. So that was our approach. >> Frank, I'd like to ask, you mentioned crickets. That means, that's good, actually. No one's complaining. What was it like before when you had the data center? What were some of the complaints? What were some of the challenges that you were dealing with? >> So (chuckling) so some of the challenges we were dealing with was, to give an example, when we went live seven years ago, we actually deployed our application on hardware that was already end of life. And so immediately we saw challenges there. And so by moving to the cloud, it gave us a lot of architectural flexibility. And what I mean by that is that we control, now, our own destiny, meaning that in the past, we would have to put in change requests to have firewall configuration changes. Now that responsibility is with us. Our DBAs had limited access to actually do some type of performance tuning on the backend to our databases. Now we have full control of that. I guess a couple of examples, or one example that I would give is that we're in the COVID era, as you mentioned, right? We have a space where we, prior to COVID, we had about 70 people on staff, both government and at Accenture. And all of our development is done on the secret side. And we have major deliverables due at the end of September. Well, COVID hits, we now have to social distance and come up with a plan, and we have to have reduce our staff of 70, both functional developers down to anywhere between 10 people or less on-site. So that, right there, you know, we were talking major hit in our development effort and in cost, I guess, also. While we're doing our social distancing plan Greg came up to me and said, "Hey, why don't we move "our development environment and our test environment "to the gov cloud and scramble the data. "We'll be able to have our developers remote access in "and continue with our development efforts?" And I told Greg, "Great, put a plan together. "Let's talk to our information security officer." I said, "If he signs off on it, let's get off and running." We met with him, he signed off on them, and within two weeks that dev and test environment was up and running. And now, we're still on-track to meet our deliverable dates in September. >> That's a great example, well, that's awesome insight. Greg, expand on that because this is an example of agility. You talk about readiness, I mean it's unforecasted disruption, there's all kinds of use cases. "Oh, we have a hurricane," or whatever, you know. This is unforeseen and unique. Take us through-- >> Yeah, that's absolutely right. >> The agility piece here, on how you got deployed, time frame, and solution. >> Yeah, definitely. So yeah, it can't be overstated how much of a benefit it was that we had already gone through the process of refactoring a lot of our applications into the cloud and using some of those services available and, you know, able to containerize and take some of those application from where they were, as Frank mentioned, scramble the data, and then able to quickly use the cloud experience that we had to stand up an environment in gov cloud where it was more accessible for development that didn't need to take place on-site, was, essentially, the saving grace. We would have had major slowdowns in delivery, as Frank mentioned and a lot of cost implications there, so it really can't be overstated how much that experience having gone through it and being in a spot where we had that flexibility to quickly replicate our architecture, went a long way towards keeping the mission going as the world deals with the pandemic. >> Yeah, this is just a striking example. You know, first of all, I'm a cloud-biased person. I'm very much a, I lean heavily towards pro-cloud so I'll just say this as total bias. There are companies that have gone cloud and took advantage of that refactoring or reinvention and are in a position not only to hit the deadlines but also be in a position of growth strategy, or in this case, a mission-based expansion for the FBI, as Frank was alluding to. Could you imagine, Frank, if you had the data center challenge and you weren't in the cloud? And the you had to go to Greg, or somebody, and say, "Hey, what do you do?" So imagine you had the data center, and then COVID hits. A lot of people are on that side of the street, right now, goin', "What do we do?" >> Yeah, yeah we would have been dead in the water as Greg mentioned. You know, all of our work streams would have been forced out to the left. I couldn't even imagine, you know, the timelines that we would have had to come up with because we would have had to have come up with some rotation plan to develop, you know, team one can only come in on Mondays and Tuesdays and then team two would come in on Wednesdays and Thursdays which would have pushed out our delivery dates and as Greg mentioned also, cost goes up. Time is money, money's time. >> Yeah, I totally, and people goin' out of business because of it and, or settin' their mission back you know, decades. Greg, talk about what goes on next because obviously, congratulations on being a customer success, it's a great mission win here, but you got to get through this. So how are you guys huddling on this point? What are the conversations? What are you thinking? >> Yeah, so now we're at a point where I think, as I'd mentioned, when we first moved to the cloud, the primary mission was getting there securely, getting there within policy, and getting operational so we were making trade-off decisions on where to lift and shift, and where to refactor. Got through all of that successfully. Got through the initial challenge of COVID which definitely threw some of the plans for a loop as we shifted our operations and focused on getting operational in gov cloud. And now we are at a point where we've stabilized delivery again, and we're re-picking up where we left off on the cloud journey which is really focused now, on continuing to look at the investments that AWS is making in the technologies that are coming next. And it really enables us to get ahead of the trends, easily analyze some of these services, available, and then we enter into conversations with Frank and others and start making those trade-off decisions of when it's time to refactor, retire another part of our application and start to look to go cloud-native. So that's where we are now, is looking for ways to maximize and use those services to, again, save costs, improve performance, all of those things that go along with getting more and more mature in the cloud. >> You know, one of the things, Frank, I want to hear your thoughts on just as while I got you guys here is you think about old school, old guard, as Andy Jassy would say, or Teresa talk about. You got silos and you got all these things: legacy. Okay, got that. But as you guys look at your mission have secure data, catch the bad guys, and protect citizens, right? So (chuckling) I mean, I'm over-simplifying but generally, that's it. Data's critical, right? I mean, speed to the edge of the network which is the field and the people doing the job, is critical. Cloud has an opportunity to make that development cycle faster, and ultimately, the workloads and the impact. Could you share your thoughts on how the cloud and Amazon are bringin' that to the table because havin' the right data at the right time could mean the difference between life or death. >> Yeah, so Greg and I experienced this, and again, it's all about having that architectural flexibility, right? So back in February, we had a requirement where we had to expose a large amount of data to employees about themselves, but not only about themselves, but also to their managers. And so, you know, we went through the basic you know, develop it, and then put it into our test environment, however the problem that we had was that we couldn't assimilate the large amount of data that we're exposing to 40,000 FBI employees. Because when we tested out, everything seemed to go fine, but as luck would have it, once we went operational, the application crashed. Our two main engineers come in my office and within 30 minutes, they identified the problem, they had the solution, and we already implemented the solution. Within 30 minutes. You know, going back in the past, like seven years, like you were mentioning, back in the old days, I would have to go around, beg for funding, buy hardware, then I would have to submit a requisition. It would have to go through the approval process. We then would have to procure the hardware, receive the hardware, install it, test it out, load the application, test it again, and then go into Ops. You know, you're lookin' anywhere from a three month to a nine month delay right then and there that our engineers were able to solve within 30 minutes. >> I mean, again, I'm back to my bias again. I'm old enough to remember when I was in college. I mean, I never programmed on punch cards, so that's kind of dates me, (chuckling) but so I'm post punch card generation. I used to look at the guys runnin' the mainframes sayin', "Look at those old relics over there," and "huggin' the mainframe." But what they did was that the smart people repurposed and got into mini-computers, they got into networking, LANs and PCs. This is kind of the cloud moment where if you're going to hold onto that old way you're going to have that operating model, it's just not effective in any way. I just don't see any benefit, other than have a preserved workload that needs the certain data, or you put containers around it and you can bring that in, but there are those corner cases. But generally speaking, you got to move to the new model. >> Mm-hmm. >> Guys, react to that. What's your thoughts? >> Yeah. >> Evermore. Yeah. >> Yeah, I agree, I mean It can't really be overstated, just the flexibility that exists. I think a lot of times, people get hung up on the you know, most efficient way to move to the cloud or you have to use X amount of cloud services. But it can't be overstated, regardless of the approach that you take to making that migration, that once you are there, the kind of intangibles that you get, the ease to take an idea and test it out, flip the switch on, flip the switch off if you like it or not. It's really just opened the door for the team to take some of the more innovative ideas and we have regular conversations with Frank and others that I think are fun for all of us where we get to look at some of these things and we can actually think about and envision how to get them in without, to Frank's point, "putting in requisitions," doing major activities that are going to derail our other schedules to pilot some of these new ideas. >> Frank, you got to attract some, it's a personnel challenge, too. You want to attract young minds, smart, young people. They want what's contemporary and they want state-of-the-art, they want to be in the right positions, drivin' the right, fastest car they can, and being successful. There's a staff component. What's your thoughts on that? Because, you know, if a young person comes in it's like, "Hey, I want to rock and roll with this new stuff, "not the old stuff I see there." >> Right. >> And so Greg put together an innovation team where we have these great, young minds, right? And you know, they're always bringing different ideas, different services that we can utilize on AWS, and sometimes Greg and I have to pull the reins on 'em, like, "Okay, we'll do that, but we have "major applications that we got to develop and deploy." But it's always refreshing and great to see young people with their innovative ideas that they bring to the table. >> Well, final question for you guys, while I got ya here. You know, I've been reporting, we've been saying on these CUBE interviews, trying to make sense of this COVID environment, what's goin' on and what it exposes. And you can see the obvious things. But it generally exposes this great IoT experiment. We're all IoT devices at this point. You've got work places which are not home and office, workforces which are remote, workloads and workflows that are changing, new things are happening. How do you guys see this? Because it ultimately opens up the fact that the architecture has to support multiple endpoints, edge of the network, new connections, new workflows. How are you guys looking at this? What's your vision on this? >> So Greg, I'll take a first crack at it from a Bureau employee being with the Bureau for 31 years. I would never have thought in my wildest dreams that we'd actually have people workin' from home and being able to remote in, and actually do development. And we did it all within two weeks. It's just incredible the obstacles that the team overcome, but also the flexibility of the FBI leadership, knowing that this had to happen in order to, for continuity of operations. >> Great point, great insight. Greg, your thoughts. >> Yeah, I agree with everything that Frank said. It's been a great partnership and I think that the nice thing that surprised us all was when it got down to it, the security controls and requirements were there and able to be met with the tools at our disposal. So I think the great fear that everybody had to Frank's point, it just wasn't something that was normal to this point. But as we were all forced to reevaluate what we had to do, the fear was, "Well, what accommodations are we "going to have to make from a security standpoint?" And the answer was being able to operate again without exposing any of that data, the risk was really extremely low, to zero. All the folks from security we're able to work closely with in partnership, and make this happen again so we can keep delivering the mission. So I think that partnership and getting through it together and all feeling really comfortable that we're doing it in a secure way was really what enabled us to be successful. >> That's a great point. Frank, he brings up something I didn't bring up which is super important. You mentioned in the old way you got to get all these requisitions in purchase. Security is the same kind of new dynamic which is like, "Okay, you got to get "everything tested," but it goes faster when you have the cloud 'cause that's also another criteria, you got to still got to get the approvals whether you're working with another vendor or integrating with another app. That's still now the new issue. So that's got to be approved faster, so that's also now a bottleneck. How does cloud help make those security reviews go faster? >> Right, so so we were the first ones on the cloud. So or security team was still defining the ATO process for us. However, what we did was we aligned ourselves with that team so that we could meet all the security requirements, but also app out all the security controls. And so from the time that we actually had the design till we went into deployment onto the SC2S or the cloud, and we went through the ATO process, it only took us eight months which really, in the past, that effort could have took anywhere from a year and a half to two years just because of the old ATO process. >> Awesome. Well, Greg and Frank, congratulations on a great award, Amazon Public Sector Partner Awards Show, most customer-obsessed mission-based win in the federal category. Congratulations. >> Thank you. >> Thank you. >> Okay, theCUBE's coverage of AWS Public Sector Partner Awards Show, I'm John Furrier, your host of theCUBE. Thanks for watching. (soft electronic melody music)

Published Date : Oct 12 2020

SUMMARY :

Brought to you by Amazon Web Services. and congratulations on the win. What's the award for? of the themes you hear but the budget's got to be increased clear that the cloud move that you were dealing with? our own destiny, meaning that in the past, or whatever, you know. Yeah, that's on how you got deployed, a lot of our applications into the cloud And the you had to go the timelines that we would What are the conversations? of the plans for a loop and the people doing the job, is critical. however the problem that we had was that and "huggin' the mainframe." Guys, react to that. Yeah. and test it out, flip the switch on, in the right positions, drivin' the right, and I have to pull the reins that the architecture has to support obstacles that the team overcome, Greg, your thoughts. that data, the risk was You mentioned in the just because of the old ATO process. in the federal category. of AWS Public Sector Partner Awards Show,

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Brad Haas and Chuck Stickney, Cisco | Accelerating Automation with DevNet 2020


 

>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. >>Hey, welcome back, everybody. Jeffrey here with the que were in Palo Alto studio with ongoing coverage of Cisco definite create. We've been covering definite create for a number of years, I think since the very first show. And Susie, we and the team really built a practice, built a company, built a lot of momentum around software in the Cisco ecosystem and getting Debs really to start to build applications and drive kind of the whole software defined networking thing forward. And a big part of that is partners and working with partners and developing solutions and using brain power that's outside of the four walls of Cisco. So we're excited to have our next guest. Ah, partner for someone is Brad Haas. He is the engineering director for Dev Ops at Presidio. Brad, great to see you. >>Hey, Jeff. Great to be here. >>Absolutely. And joining him is Chuck Stickney. Chuck is the business development architect, Francisco Definite partners. And he has been driving ah, whole lot of partner activity for a very long period of time. Chuck, Great to see you. >>Thanks, Jeff. Great to be here. Looking forward to this conversation. >>Absolutely. So let's let's >>start >>with you, Chuck. Because I think, um, you know, you're leading this kind of partner effort and, you know, software defined networking has been talked about for a long time, and, you know, it's really seems to be maturing. And software to find everything right has been taking over, especially with with virtualization and moving the flexibility and the customer program ability, custom ability in software and taking some of that off the hardware. Talk about, you know, the programs that you guys are putting together and how important it is toe have partners to kind of move this whole thing forward versus just worrying about people that have Cisco badges. >>Yeah, Jeff, Absolutely. So along this whole journey of definite, where we're trying to leverage that customization and innovation built on top of versus co platforms, most of Cisco's business is transacted through partners, and what we hear from our customers and our partners is they wanna our customers one away to be able to identify. Does this partner have the capabilities and the skills necessary to help me go down this automation journey. I'm trying to do do a new implementation. I wanna automate that. How can I find a partner? Thio, Get there. And then we have some of our partners that have been building these practices going along this definite journey with us for the last six years. They really want to say, Hey, how can I differentiate myself against my competitors and given edge to my customers to show them that, Yes, I have these capabilities. I built a business practice. I have technology. I have technologists that really understand this capability, and they have the definite certifications to prove it helped me be able to differentiate myself throughout our ecosystem. So that's really what are definite partner. Specialization is all about >>right, that's great. And, Brad, you're certainly one of those partners. And I want to get your perspective because partners are often times a little bit closer to the customer because you've got your kind of own set of customers that you're building solutions and just reflect on. We know what happened back in March 15th, when basically everybody was told to go home on You can't goto work, so you know there's all the memes and social media about who you know, who pushed forward your digital transformation. The CEO of the CMO or cove it. And we all know what the answer is. Whatever you can share some information. So what happened then? And really, for your business and your customers, and then reflect now we're six months into it. Six months plus and and you know, this new normal is going to continue for a while. How is the customer? Attitudes kind of change now that they're kind of buckled down past the light switch moment. And really, we need to put in place, um foundation to carry forward for a very long time. Potentially. >>Yeah, it was really quite interesting, actually. You know, when code first hit, we got a lot of requests. Thio help with automation of provisioning our customers. And in the whole, you know, digital transformation got really put on hold for a little bit there, and I'd say it became or of the workplace transformation. So we were quickly, uh, you know, migrating customers. Thio. You know, new topology is where instead of the, you know, users sitting in those offices, they were sitting at home and we had to get them connected rapidly and waited. Have a lot of success there in those beginning months with, you know, using automation and program ability building, you know, provisioning portals for our customers. Thio get up and running really fast on. But that is what it looked like in those early days. And then over time, I'd say that the the asks from our customers has started to transition a little bit, you know, Now they're asking, you know, how can I take advantage of the technology to, you know, look at my office is in a different way, You know, for example, you know how many people are coming in and out of those locations, you know, what's the usage of my e? My conference rooms are there, Uh, are there, um, situations where I can use that information like, how many people are in the building at a certain point in time and make real estate decisions on that? You know, like, do I even need this office anymore? So? So the conversations really changed in ways that you couldn't have imagined before march. >>Now, I wonder with you, Chuck, in terms of the Cisco point of view. I mean, the network is amazing. It had had co vid struck five years ago, 10 years ago, 15 years ago. You know, clearly there's a lot of industries that are suffering badly. Entertainment, Um, restaurant, business, transportation, they, you know, hospitality. But for those of us in kind of the information industry, the switch was pretty easy. Um, you know, and and the network enables the whole thing. And so I wonder if you know, kind of from your perspective, as suddenly, you know, the importance of the network, the importance of security and the ability now to move to this new normal very quickly from a networking perspective. And then on top of that, having, you know, definite with with the software defined on top, you guys were pretty much in a good space is good spaces. You could be giving this new challenge thrown at you. >>Yeah, Jeff, we completely agree with that. Uh, Cisco has always pushed the idea that the network is transformational. The network is the foundation. And as our customers have really adopted that message, it is enabled that idea for the knowledge workers to be able to continue on. So for myself. I've worked for home the entire time I've been at Cisco. So the last 13 years this is you know, the change to the normalcy is I never get on a plane anymore. But my day to day functions are are still the same, and it's built because of the capabilities we have with the network. I think the transition that we've seen in the industry as faras kind of moving to that application type of economy as we go to micro services as we go to a higher dependency upon cloud. Those things have really enabled the world really to be able to better respond to this to this covitz situation, and I think it's helped to to justify the investments that that our customers have made. A swell is what our partners have been being able to do to deliver on that multi cloud capability to take those applications, get him closer to the end user instead of sitting in a common data center and then making it more applicable. Thio users wherever they may be, not just inside of that traditional four walls, >>right, right, it's interesting. And Brad, you made a comment on another interview I was watching getting ready for this one in terms of applications. Now, being first class citizens was was what you said, and it's kind of interesting coming from an infrastructure point of view where before it was, you know, what do I have and what can I build on it now? Really, it's the infrastructure, that response back to the application. And even though you guys are both in the business of networking and infrastructure, it's still this recognition that APS first is the way to go, because that gives people the competitive advantage that gives them the ability to react in the marketplace to innovate and move faster. So, you know, it's a It's a really interesting twist to be able to support an application first by having a software defined in a more programmable infrastructure stack. >>Yeah, yeah, no doubt. And, you know, I think that the whole push the cloud was really interesting In the early days, it was like, Hey, we're going to you change our applications to be cloud first, you know, And then I think the terminology changed over time. I've, um, team or cloud native. So when we when we look at what Cloud has done over the past five years, with customers moving, you know, there their assets into the cloud in the early days that we were all looking at it just like another data center. But what it's really become is a place thio host your applications. So when we talk about cloud migrations with our customers now, we're no longer talking about you know, the assets per se. We're talking about the applications and what what did those applications look like? And even what defines an application right now, especially what with the whole move to cloud native and micro services in the automation that helps make that all happen with infrastructure. As code you're now able toe, bundle the infrastructure with those applications together as a single unit. So when you define that application as infrastructure is code, the application in this the definition of what those software assets for the infrastructure are all are wrapped together and you've got changed control, version control. Um, and it's all automated, you know, it's it's a beautiful thing, and I think it's something that we've all kind of hoped would happen. You know, when I look back at the early definitions of software defined networking. I think everybody was trying to figure it out, and they didn't really fully understand what that meant. Now that we can actually define what that network infrastructure could look like, as it's as it's wrapped around that application in a code template, maybe that's terror, former answerable, whatever that might be. Whatever method or tool that you're using Thio to bring it all together. It Z you know, it's really interesting. You know, I think I think we've gotten to the point where it's starting to make a lot more sense than you know, when those early days of S d. N, we're out, you know, it was a positive controller. Is it the new version of S and M. P? You know, now it makes sense. It's actually something tangible, >>right? Right. But still, Chuckas, you said, right? There's still a lot of AP ice, and there's still a lot of component pieces to these applications that are all run off. The network that all have to fit, uh, have to fit together. You know, we cover pager duty summit and you know, their whole thing is trying to find out where the problems are within a very few microseconds that you have before the customer abandoned the shopping cart or whatever the particular applications. So again, the network infrastructure and the program ability. Super important. But I wonder if you could speak to the automation because there's just too much stuff going on for individual people to keep track of. And they shouldn't be keeping track of it because they need to be focusing on the important stuff, not this increasing amount of bandwidth and traffic going through the network. >>Yeah, absolutely, Jeff. So the bandwidth that's necessary in order to support everybody working from home to support this video conference? I mean, we used to do this sitting face to face. Now we're doing this over the Internet, the amount of people necessary to to be able to facilitate that type of traffic. If we're doing it the way we did 10 years ago, we would not scale. It's automation that makes that possible. That allows us to look higher up the ability to do that. Automatic provisions provisioning. Now that we're in micro services, now that everything is cloud native, we have the ability to to better to better adjust to and adapt to changes that happen with the infrastructure below hand. So if something goes wrong, we could very quickly spend something up to to take that load off where traditionally it was. Open up a ticket. Let me get someone in there. Let me fix it. Now it's instantaneously identify the solution. Go to my playbook, figure out exactly what solution I need to deploy and and put that out there. And the network engineering team, the infrastructure engineering team. They just simply need to get notified that this happened. And as long as there's traceability in a point that Brad Maeda's faras you being able to go through here doing the automation of the documentation side of it, I know when I was a network engineer, one of the last things we ever did was documentation. But now that we have the A p, i s from the infrastructure and then the ability to tie that into other systems like an I p address management or a change control or a trouble ticketing system, that whole idea of I made in infrastructure changed and now I can automatically do that. Documentation up Dayton record. I know who did it. I know when they did it, and I know what they did. And I know what the test results were even five years ago. That was fantasy land. Now, today, that's just the new normal. That's just how we all operates. >>Right? Right, Right. So I want to get your take on the other trend, which is cloud Multi Cloud, Public Cloud. You know, as I think you said, Brad, When Public Cloud first came out, there was kind of this this Russian to we're gonna throw everything in there than for for different reasons. People decided. Maybe that's not the best, the best solution. But really, it's horses for courses, right? And I think it's pretty interesting that that you guys are all supporting the customers that are trying to figure out where they're gonna put their workloads. And, oh, by the way, that might not be a static place, right? It might be moving around based on, you know, maybe I do my my initial Dev and an Amazon. And then when I go into production, maybe I wanna move it into my data center, and then maybe I'm having a big promotion or something. I wanna flex capability. So from from your perspective and helping customers work through this because still, there's a lot of opinions about what is multi cloud, what is hybrid cloud? And, you know, it's horses for courses. How are you helping people navigate that? And what does having programmable infrastructure enable you to do for helping customers kind of sort through? You know, everybody talks about their journey. I think they're still, you know, kind of bumbling down, bumbling down past, trying to find new things. What works, what doesn't work. And I think it's still really early days and trying to mesh all this stuff together. >>Yeah, no doubt is still early days. And you know, I e go back Thio being applications centric because, you know, being able thio understand that application. When you move to the cloud, it may not look like what it used to look like. When you when you move it over there, you may be breaking parts off of it. Some of them might be running on a platform as a service, while other pieces of it are running as infrastructure as a service, and some of it might still be in your data center. Those applications are becoming much more complex than they used to be because we're breaking them apart into different services. Those services could live all over the place. So with automation, we really gain the power of being able to combine those things. As I mentioned earlier. Those resource is wherever they are and be defined in that infrastructure is code and automation. But you know, decide from provisioning. I think we focus a lot about provisioning when we talk about automation. We also have these amazing capabilities on on the side of operations to like we've got streaming telemetry in the ability Thio gain insights into what's going on in ways that we didn't have before or at least in the, you know, in the early days of monitoring software, right? You knew exactly what that device was, where it was. It probably had a friendly name. Like, maybe it was something from the Hobbit. Right now you've got things coming up in spinning, spinning up and spinning down, moving all over the place in that thing. You used to know what that waas Now you have toe quickly. Figure out where it went, so the observe ability factor is a huge thing that I think everybody, um, should be paying attention, attention to moving forward with. Regards, Thio when you're moving things to the cloud or even to other data centers Or, you know, in your premise, um, breaking that in a micro services you really need to understand what's going on in the, you know, program ability in a p I s and, you know, yang models or tied into streaming telemetry. Now there's just so many break things coming out of this, you know? And it's all like a data structure that that people who are going down this path and the definite path they're learning these data structures and be able to rationalize and make sense of them. Once you understand that, then all of these things come together, whether it's cloud or a router or a switch. Um, Amazon. You know, it doesn't matter. You're you're all speaking a common language, which is that data structure. >>That's great, Chuck. I want to shift gears a little bit because there was something that you said in another interview when I was getting ready for this one about about, you know, definite really opening up a whole different class of partners for Cisco, um, as really more of a software software lead versus kind of the traditional networking lead. I wonder if you could put a little more color on that, Um, because clearly, as you said partners Air super important, it's your primary go to market and and Presidio's, I'm sure the best partner that you have in the whole world. That's and you know, you said, there's some There's some, you know, nontraditional people that would not ever be a Cisco partner, that suddenly you guys were playing with because of really the software lead. >>Yes, Jeff, that's exactly right. So as we've been talking to folks with Devon, it's whether it be at one of the Cisco Live events in the Definite zone or the prior definite create events will have. We'll have people come up to us who Cisco today views as a as a customer because they're not in our partner ecosystem. They want to be able to deliver these capabilities to our customers, but they have no interest in being in the resale market. This what we're doing with the definite specialization gives us the ability to bring those partners into the ecosystem share them with are extremely large, definite community so they can get access to those to those potential customers. But also it allows us to do partner to partner type of integration. So Brad and Presidio, they built a fantastic networking. They always have the fantastic networking business, but they built this fantastic automation business that's there. But they may come into into a scenario where it's working with their vertical or working with the technology piece that they may not have an automation practice for. We can leverage some of these software specific partners to come in there and do a joint goto markets where so they could go where that traditional channel partner can leverage their deep Cisco knowledge in those customer relationships that they have and bring in that software partner almost as a subcontractor to help them deliver that additional business value. On top of that traditional stack that brings us to this business, outcomes of the customers are looking for a much faster fashion and a much more collaborative fashion. >>That's terrific. Well, again, it zits unfortunate that we can't be in person. I mean, the Cisco definite shows you know, they're still small, they're still intimate. There's still a lot of information sharing and, you know, great to see you. And like I said, we've been at the computers Museum, I think, the last couple of years. And in San Francisco. So I look forward to a time that we can actually be together. Hope maybe, maybe for next year's event. But thank you very much for for stopping by and sharing the information. Really appreciate it. >>You have a happy to be here. All >>right, Thanks a lot. That's Brad and Chuck. I'm Jeff. You're watching Cisco. Definite live coverage on the Cube. Thanks for watching. We'll see you next time.

Published Date : Oct 9 2020

SUMMARY :

automation with definite brought to you by Cisco. built a lot of momentum around software in the Cisco ecosystem and getting Debs Chuck is the business development architect, Looking forward to this conversation. So let's let's Talk about, you know, the programs that you guys are putting together and how important it is toe have partners to kind and the skills necessary to help me go down this automation journey. and social media about who you know, who pushed forward your digital transformation. And in the whole, you know, digital transformation got really put on hold for a And so I wonder if you know, kind of from your perspective, as suddenly, So the last 13 years this is you know, the change to the normalcy is I So, you know, it's a It's a really interesting twist to be able to support an application to be cloud first, you know, And then I think the terminology changed over But I wonder if you could speak to the automation because there's just too much stuff going on for individual And as long as there's traceability in a point that Brad Maeda's faras you being able to go through here doing the automation And I think it's pretty interesting that that you guys are all supporting the customers or even to other data centers Or, you know, in your premise, um, in another interview when I was getting ready for this one about about, you know, definite really opening up and bring in that software partner almost as a subcontractor to help them deliver that I mean, the Cisco definite shows you know, they're still small, they're still intimate. You have a happy to be here. We'll see you next time.

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