Image Title

Search Results for Cloud First:

Cloud First – Data Driven Reinvention Drew Allan | Cloudera 2021


 

>>Okay. Now we're going to dig into the data landscape and cloud of course. And talk a little bit more about that with drew Allen. He's a managing director at Accenture drew. Welcome. Great to see you. Thank you. So let's talk a little bit about, you know, you've been in this game for a number of years. Uh, you've got a particular expertise in, in, in data and finance and insurance. I mean, you think about it within the data and analytics world, even our language is changing. You know, we don't say talk about big data so much anymore. We, we talk more about digital, you know, or, or, or data-driven when you think about sort of where we've come from and where we're going, what are the puts and takes that you have with regard to what's going on in the business today? >>Well, thanks for having me. Um, you know, I think some of the trends we're seeing in terms of challenges and puts some takes are that a lot of companies are already on this digital transformation journey. Um, they focused on customer experience is kind of table stakes. Everyone wants to focus on that and kind of digitizing their channels. But a lot of them are seeing that, you know, a lot of them don't even own their, their channels necessarily. So like we're working with a big cruise line, right. And yes, they've invested in digitizing what they own, but a lot of the channels that they sell through, they don't even own, right. It's the travel agencies or third-party real sellers. So having the data to know where, you know, where those agencies are, that that's something that they've discovered. And so there's a lot of big focus on not just digitizing, but also really understanding your customers and going across products because a lot of the data has built, been built up in individual channels and in digital products. >>And so bringing that data together is something that customers that have really figured out in the last few years is a big differentiator. And what we're seeing too, is that a big trend that the data rich are getting richer. So companies that have really invested in data, um, are having, uh, an outside market share and outside earnings per share and outside revenue growth. And it's really being a big differentiator. And I think for companies just getting started in this, the thing to think about is one of the missteps is to not try to capture all the data at once. The average company has, you know, 10,000, 20,000 data elements individually, when you want to start out, you know, 500, 300 critical data elements, about 5% of the data of a company drives 90% of the business value. So focusing on, on those key critical data elements is really what you need to govern first and really invest in first. And so that's something we tell companies at the beginning of their data strategy is first focus on those critical data elements, really get a handle on governing that data, organizing that data and building data products around >>That data. You can't boil the ocean. Right. And so, and I, I feel like pre pandemic, there was a lot of complacency. Oh yeah, we'll get to that. You know, not on my watch, I'll be retired before that, you know, it becomes a minute. And then of course the pandemic was, I call it sometimes a forced March to digital. So in many respects, it wasn't planned. It just ha you know, you had to do it. And so now I feel like people are stepping back and saying, okay, let's now really rethink this and do it right. But is there, is there a sense of urgency, do you think? >>Absolutely. I think with COVID, you know, we were working with, um, a retailer where they had 12,000 stores across the U S and they had didn't have the insights where they could drill down and understand, you know, with the riots and with COVID was the store operational, you know, with the supply chain of they having multiple, uh, distributors, what did they have in stock? So there are millions of data points that you need to drill down, down at the cell level, at the store level to really understand how's my business performing. And we like to think about it for like a CEO and his leadership team of like, think of it as a digital cockpit, right? You think about a pilot, they have a cockpit with all these dials and, um, dashboards, essentially understanding the performance of their business. And they should be able to drill down and understand for each individual, you know, unit of their work, how are they performing? That's really what we want to see for businesses. Can they get down to that individual performance to really understand how their businesses and >>The ability to connect those dots and traverse those data points and not have to go in and come back out and go into a new system and come back out. And that's really been a lot of the frustration where does machine intelligence and AI fit in? Is that sort of a dot connector, if you will, and an enabler, I mean, we saw, you know, decades of the, the AI winter, and then, you know, there's been a lot of talk about it, but it feels like with the amount of data that we've collected over the last decade and the, the, the low costs of processing that data now, it feels like it's, it's real. Where do you see AI fitting in? Yeah, >>I mean, I think there's been a lot of innovation in the last 10 years with, um, the low cost of storage and computing and these algorithms in non-linear, um, you know, knowledge graphs, and, um, um, a whole bunch of opportunities in cloud where what I think the, the big opportunity is, you know, you can apply AI in areas where a human just couldn't have the scale to do that alone. So back to the example of a cruise lines, you know, you may have a ship being built that has 4,000 cabins on the single cruise line, and it's going to multiple deaths that destinations over its 30 year life cycle. Each one of those cabins is being priced individually for each individual destination. It's physically impossible for a human to calculate the dynamic pricing across all those destinations. You need a machine to actually do that pricing. And so really what a machine is leveraging is all that data to really calculate and assist the human, essentially with all these opportunities where you wouldn't have a human being able to scale up to that amount of data >>Alone. You know, it's interesting. One of the things we talked to Mick Halston about earlier was just the everybody's algorithms are out of whack. You know, you look at the airline pricing, you look at hotels it's as a consumer, you would be able to kind of game the system and predict a, they can't even predict these days. And I feel as though that the data and AI are actually going to bring us back into some kind of normalcy and predictability, uh, w what do you see in that regard? >>Yeah, I think it's, I mean, we're definitely not at a point where when I talk to, you know, the top AI engineers and data scientists, we're not at a point where we have what they call broad AI, right? Where you can get machines to solve general knowledge problems, where they can solve one problem, and then a distinctly different problem, right? That's still many years away, but narrow AI, there's still tons of use cases out there that can really drive tons of business performance challenges, tons of accuracy challenges. So, for example, in the insurance industry, commercial lines, where I work a lot of the time, the biggest leakage of loss experience and pricing for commercial insurers is, um, people will go in as an agent and they'll select an industry to say, you know what, I'm a restaurant business. Um, I'll select this industry code to quote out a policy, but there's, let's say, you know, 12 dozen permutations, you could be an outdoor restaurant. >>You could be a bar, you could be a caterer, and all of that leads to different loss experience. So what this does is they built a machine learning algorithm. We've helped them do this, that actually at the time that they're putting in their name and address, it's crawling across the web and predicting in real time, you know, is this address actually, you know, a business that's a restaurant with indoor dining, does it have a bar is an outdoor dining, and it's that that's able to accurately more price the policy and reduce the loss experience. So there's a lot of that you can do, even with narrow AI that can really drive top line of business results. >>Yeah. I like that term narrow AI because getting things done is important. Let's talk about cloud a little bit because people talk about cloud first public cloud first doesn't necessarily mean public cloud only, of course. So where do you see things like what's the right operating model, the right regime hybrid cloud. We talked earlier about hybrid data help us squint through the cloud landscape. Yeah. >>I mean, I think for most right, most fortune 500 companies, they can't just their fingers and say, let's move all of our data centers to the cloud. They've got to move, you know, gradually. And it's usually a journey that's taking more than two to three plus years, even more than that in some cases. So they're half they have to move their data, uh, incrementally to the cloud. And what that means is that, that they have to move to a hybrid perspective where some of their data is on premise and some of it is publicly on the cloud. And so that's the term hybrid cloud essentially. And so what they've had to think about is from an intelligence perspective, the privacy of that data, where is it being moved? Can they reduce the replication of that data? Because ultimately you like, uh, replicating the data from on-premise to, to the cloud that introduces, you know, errors and data quality issues. So thinking about how do you manage, uh, you know, uh, on-premise and public cloud as a transition is something that Accenture thinks, thinks, and helps our clients do quite a bit. And how do you move them in a manner that's well-organized and well thought about? >>Yeah. So I've been a big proponent of sort of line of business lines of business becoming much more involved in, in the data pipeline, if you will, the data process, if you think about our major operational systems, they all have sort of line of business context in them. Then the salespeople, they know the CRM data and, you know, logistics folks. There they're very much in tune with ERP. I almost feel like for the past decade, the lines of business have been somewhat removed from the, the data team, if you will. And that, that seems to be changing. What are you seeing in terms of the line of line of business being much more involved in sort of end to end ownership if you will, if I can use that term of, uh, of the data and sort of determining things like helping determine anyway, the data quality and things of that nature. Yeah. >>I mean, I think this is where thinking about your data operating model and thinking about ideas of a chief data officer and having data on the CEO agenda, that's really important to get the lines of business, to really think about data sharing and reuse, and really getting them to, you know, kind of unlock the data because they do think about their data as a fiefdom data has value, but you've got to really get organizations in their silos to open it up and bring that data together because that's where the value is. You know, data doesn't operate. When you think about a customer, they don't operate in their journey across the business in silo channels. They don't think about, you know, I use only the web and then I use the call center, right? They think about that as just one experience. And that data is a single journey. >>So we like to think about data as a product. You know, you should think about a data in the same way. You think about your products as, as products, you know, data as a product, you should have the idea of like every two weeks you have releases to it. You have an operational resiliency to it. So thinking about that, where you can have a very product mindset to delivering your data, I think is very important for the success. And that's where kind of, there's not just the things about critical data elements and having the right platform architecture, but there's a soft stuff as well, like a product mindset to data, having the right data, culture, and business adoption and having the right value set mindset for, for data, I think is really, >>I think data as a product is a very powerful concept. And I think it maybe is uncomfortable to some people sometimes. And I think in the early days of big data, if you will, people thought, okay, data is a product going to sell my data, and that's not necessarily what you mean. You mean thinking about products or data that can fuel products that you can then monetize maybe as a product or as a, as, as a service. And I like to think about a new metric in the industry, which is how long does it take me to get from idea of I'm a business person. I have an idea for a data product. How long does it take me to get from idea to monetization? And that's going to be something that ultimately as a business person, I'm going to use to determine the success of my data team and my, my data architecture is, is that kind of thinking starting to really hit the marketplace. >>I mean, I insurers now are working, partnering with, you know, auto manufacturers to monetize, um, driver usage data, you know, on telematics to see, you know, driver behavior on how, you know, how auto manufacturers are using that data. That's very important to insurers, you know, so how an auto manufacturer can monetize that data is very important and also an insurance, you know, cyber insurance, um, are there news new ways we can look at how companies are being attacked with viruses and malware, and is there a way we can somehow monetize that information? So companies that are able to agily, you know, think about how can we, you know, collect this data, bring it together, think about it as a product, and then potentially, you know, sell it as a service is something that, um, company, successful companies are doing >>Great examples of data products, and it might be revenue generating, or it might be in the case of, you know, cyber, maybe it reduces my expected loss. Exactly. And it drops right to my bottom line. What's the relationship between Accenture and cloud era? Do you, I presume you guys meet at the customer, but maybe you could give us some insight as to yeah. So, >>Um, I I'm in the executive sponsor for, um, the Accenture cloud era partnership on the Accenture side. Uh, we do quite a lot of business together and, um, you know, Cloudera has been a great partner for us. Um, and they've got a great product in terms of the Cloudera data platform where, you know, what we do is as a big systems integrator for them, we help, um, you know, configure and we have a number of engineers across the world that come in and help in terms of, um, engineer architects and install, uh, cloud errors, data platform, and think about what are some of those, you know, value cases where you can really think about organizing data and bringing it together for all these different types of use cases. And really just as the examples we thought about. So the telematics, you know, um, in order to realize something like that, you're bringing in petabytes and huge scales of data that, you know, you just couldn't bring on a normal, uh, platform. You need to think about cloud. You need to think about speed of, of data and real-time insights and cloud errors, the right data platform for that. So, um, >>That'd be Cloudera ushered in the modern big data era. We, we kind of all know that, and it was, which of course early on, it was very services intensive. You guys were right there helping people think through there weren't enough data scientists. We've sort of all, all been through that. And of course in your wheelhouse industries, you know, financial services and insurance, they were some of the early adopters, weren't they? Yeah, >>Absolutely. Um, so, you know, an insurance, you've got huge amounts of data with loss history and, um, a lot with IOT. So in insurance, there's a whole thing of like sensorized thing in, uh, you know, taking the physical world and digitizing it. So, um, there's a big thing in insurance where, um, it's not just about, um, pricing out the risk of a loss experience, but actual reducing the loss before it even happens. So it's called risk control or loss control, you know, can we actually put sensors on oil pipelines or on elevators and, you know, reduce, um, you know, accidents before they happen. So we're, you know, working with an insurer to actually, um, listen to elevators as they move up and down and are there signals in just listening to the audio of an elevator over time that says, you know what, this elevator is going to need maintenance, you know, before a critical accident could happen. So there's huge applications, not just in structured data, but in unstructured data like voice and audio and video where a partner like Cloudera has a huge role apply. >>Great example of it. So again, narrow sort of use case for machine intelligence, but, but real value. True. We'll leave it like that. Thanks so much for taking some time. Thank you.

Published Date : Aug 2 2021

SUMMARY :

So let's talk a little bit about, you know, you've been in this game But a lot of them are seeing that, you know, a lot of them don't even own their, you know, 10,000, 20,000 data elements individually, when you want to start out, It just ha you know, I think with COVID, you know, we were working with, um, a retailer where and an enabler, I mean, we saw, you know, decades of the, the AI winter, the big opportunity is, you know, you can apply AI in areas where You know, you look at the airline pricing, you look at hotels it's as a Yeah, I think it's, I mean, we're definitely not at a point where when I talk to, you know, you know, is this address actually, you know, a business that's a restaurant So where do you see things like They've got to move, you know, gradually. more involved in, in the data pipeline, if you will, the data process, and really getting them to, you know, kind of unlock the data because they do You know, you should think about a data in And I think in the early days of big data, if you will, people thought, okay, data is a product going to sell my data, that are able to agily, you know, think about how can we, you know, collect this data, Great examples of data products, and it might be revenue generating, or it might be in the case of, you know, So the telematics, you know, um, in order to realize something you know, financial services and insurance, they were some of the early adopters, weren't they? this elevator is going to need maintenance, you know, before a critical accident could happen. So again, narrow sort of use case for machine intelligence,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AccentureORGANIZATION

0.99+

Mick HalstonPERSON

0.99+

90%QUANTITY

0.99+

10,000QUANTITY

0.99+

4,000 cabinsQUANTITY

0.99+

ClouderaORGANIZATION

0.99+

12 dozenQUANTITY

0.99+

12,000 storesQUANTITY

0.99+

Drew AllanPERSON

0.99+

U SLOCATION

0.99+

more than twoQUANTITY

0.98+

one experienceQUANTITY

0.98+

each individualQUANTITY

0.98+

OneQUANTITY

0.98+

firstQUANTITY

0.97+

pandemicEVENT

0.97+

AllenPERSON

0.97+

oneQUANTITY

0.96+

one problemQUANTITY

0.96+

about 5%QUANTITY

0.95+

three plus yearsQUANTITY

0.94+

Each oneQUANTITY

0.94+

30 yearQUANTITY

0.93+

single cruise lineQUANTITY

0.92+

COVIDORGANIZATION

0.91+

500, 300 critical data elementsQUANTITY

0.9+

todayDATE

0.89+

20,000 data elementsQUANTITY

0.89+

companiesQUANTITY

0.89+

decadesQUANTITY

0.85+

Accenture drewORGANIZATION

0.84+

single journeyQUANTITY

0.83+

2021DATE

0.83+

each individual destinationQUANTITY

0.8+

millions of data pointsQUANTITY

0.77+

last decadeDATE

0.74+

two weeksQUANTITY

0.73+

last 10 yearsDATE

0.72+

fortune 500ORGANIZATION

0.71+

tonsQUANTITY

0.69+

halfQUANTITY

0.68+

last few yearsDATE

0.65+

fiefdomQUANTITY

0.63+

Cloud FirstORGANIZATION

0.6+

past decadeDATE

0.58+

MarchDATE

0.55+

Wikibon Action Item, Cloud-first Options | Wikibon Conversation, February 2019


 

>> Hi, I'm Peter Burroughs Wellcome to wicked bon action >> item from the Cube Studios in Palo Alto, California So today we've got a great conversation, and what we're going to be talking about is hybrid cloud hybrid. Claude's been in the news a lot lately. Largest consequences from changes made by a Ws is they announced Outpost and acknowledged for the first time that there's going to be a greater distribution of data on a greater distribution of function as enterprise has moved to the cloud. We've been on top of this for quite some time, and it actually coined what we call true hybrid cloud, which is the idea that increasingly, we're going to see a need for a common set of capabilities and services in multiple locations so that the cloud could move to the data and not the data automatically being presumed to move to the cloud. >> Now to have that >> conversation and to reveal some new research on what the cost in value propositions of the different options are available. Today. We've >> got David Foyer. David. Welcome to the Cube. Thank you. So, David, let's start. When we talk about Hybrid Cloud, we're seeing a continuum of different options start to emerge. What are the defining characteristics? >> Yes, we're seeing it could continue him emerging. We have what we've called standalone off course. That one is end of the spectrum on DH. There we have multi cloud, and then we have loosely and tightly coupled, and then we have true and as you go up the spectrum. So the dependence upon data depends on the data plane dependence upon low latent see dependance on writing does a systems of record records. All of those increase as we going from from lonely for High Leighton Sea and High Band with all way up to low late. >> So let me see if I got this right. It's true. I've a cloud is at one end and true. Either cloud is low late and see right on into workloads simplest possible administration. That means we're typically goingto have a common stack in all locations. Next to that is this notion of tightly coupled hybrid cloud, which could be higher late. And see, right oriented could probably has a common set of software on all no common mental state. And then, kind of this. This notion of loosely coupled right multi or hybrid cloud, which is low, high late and see, write or read oriented, which may have just a P I level coordination and commonality and all >> that's right. And then you go down even further to just multi cloud, where you're just connecting things, and each of them is independent off each other. >> So if I'm a CEO and I'm looking at a move to a cloud, I have to think about Greenfield applications and the natural distribution of data for those Greenfield applications. And that's going to help me choose which class of hybrid clawed him and he used. But let's talk about the more challenging from a set of scenarios for most CEOs, which is the existing legacy applications as I cry that Rangel yeah, systems of record. As I try to bring those those cloud like experience to those applications, how am I going through that thought process? >> So we have some choices. The choices are I could move it up to lift and shift up to on a one of the clouds by the large clouds, many of them around. And what if I if I do that what I'm need to be looking at is, what is the cost of moving that data? And what is the cost of pushing that up into the cloud and lost the conversion cast if I need to move to another database, >> and I think that's the biggest one. So it just costs of moving the data, which is just uninterested. It's a cost of format changes at our migration and all the other out conversion changes. >> So what I did in my research was focus on systems of record, the the highly expensive, very, very important systems of record, which obviously are fed by a lot of other things their systems, the engagement analytics, etcetera. But those systems of record have to work. They you need to know if you've taken on order, you need to have consistency about that order. You need to know always that you can recover any data you need in your financials, etcetera. All of that is mission critical systems of record. Andi, that's the piece that I focused on here, and I focused on >> sort of. These are loaded and she >> low, very low, latent, right oriented, very right orientated types of applications. And I focused on the oracle because the majority ofthe systems of record run on Oracle databases on the large scale ones, at least so that's what we're we're focusing on here. So I looking at the different options for a C I O off. How they would go on DH. There are three main options open at the moment. There's there's Arkalyk Cloud Cloud, a customer, which gives thie the cloud experience. There is Microsoft as your stack, which has a a Oracle database version of it on DH outposts. But we eliminated outposts not because it's not going to be any good, but because it's not there yet, is >> you get your Razor John thing. >> That's right. So we focused on Oracle on DH as you and we focused on what was the benefit of moving from a traditional environment where you've got best of breed essentially on site to this cloud environment. >> So if we think about it, the normal way of thinking about this kind of a research is that people talk about R. A Y and historically that's been done by looking by keeping the amount of work that's performed has given constant and then looking at how the different technology components compare from a call standpoint. But a move to cloud the promise of a move to cloud is not predicated on lowering costs per se, but may have other financial considerations, of course, but it's really predicated on the notion of the cod experience, which is intended to improve business results. So we think about our lives being a numerator question. Value is the amount of work you do versus the denominator question, which is what resources are consumed to perform that work. It's not just the denominator side we really need to think about. The numerator side is well, you create. So what? What kind of things are we focused >> on? What we think about that value created his consequence of possibilities and options of the cloud. >> Right? So both are important. So so Obviously, when you move to a cloud environment, you can simplify operations. In particular, you can simplify recovery. You, Khun simplify a whole number of things within the shop and those give you extra resources on. Then the question is, Do you just cash in on those resources and say OK, I've made some changes, Or do you use those resources to improve the ability of your systems to work and one important characteristic off it alight and systems of record in particular is that you get depreciation of that asset. Over time, it becomes less fitted to the environment it has started with, so you have to do maintenance on it. You have to do maintenance and work, and as you know most means most work done in my tea shop is on the maintenance side minutes. An enhancement. It's maintenance. An enhancement, yes. So making more resources available on making it easier to do that maintenance are making less, less things that are going to interfere with that faster time to to to maintenance faster time. Two new applications or improvements is really fundamental to systems of record, so that is the value that you can bring to it. And you also bring value with lower of better availability, higher availability as well. So those are the things that we put into the model to see how the different approaches. And we were looking at really a total one. One supplier being responsible for everything, which was the Oracle environment of Oracle clouded customer to a sort of hybrid invite more hybrid environment where you had the the the work environment where you had the equipment coming from different place vendor that the service, the oracle, the as your service coming from Microsoft and, of course, the database coming then from Arkham itself. And we found from tremendous improvement in the value that you could get because of this single source. We found that a better model. >> So the common source led to efficiencies that then allowed a business to generate new classes of value. Because, as you said, you know, seventy plus percent of a night organ orb business is spending. Biology is associate with maintaining which they're enhancing. What's there in a very limited amount is focused on new greenfield or new types of applications. So if you can reduce the amount of time energy that goes into that heritage set of applications those systems of record, the not opens up that frees up resources to do some of the things >> on DH Having inflexibility now with things like As your stack conned in the future E. W. S off. Putting that resource either on premise or in the cloud, means that you can make decisions about where you process things things about where the data is about, where the data needs to be, the best placement of the data for what you're trying to do >> and that that decision is predicated on things like late in sea, but also regulatory, environment and intellectual property, controlling >> the custom moving data up and down. So the three laws of off off the cloud so having that flexibility of moving, keeping it where you want to, is a tremendous value in again in terms ofthe the speed of deployment on the speed of improved. >> So we'll get to the issues surrounding the denominator side of this. I want to come back to that numerator sites that the denominator again is the resources consumed to deliver the work to the business. But when we talk about that denominator side, know you perhaps opening up additional monies to do new types of development new times of work. But take us through some of the issues like you know what is a cloud experience associated with single vendor Faster development. Give us some of the issues that are really driving the value proposition. Look above the line. >> I mean, the whole issue about cloud is that you go on, take away all of the requirements to deal with the hardware deal with the orchestration off the storage deal with all of these things. So instead of taking weeks, months to put in extra resources, you say I want them on is there. >> So you're taking out administrate your taking administrative tasks out of the flow out of the flow, and as a consequence, things happen. Faster is the time of values. One of the first one. Give us another one. >> So obviously the ability to no I have it's a cloud environment. So if you're a vendor of that cloud, what you want to be able to do is to make incremental changes quickly, as opposed to awaiting for a new release and work on a release basis. So that fundamental speed to change speed to improve, bring in new features. Bringing new services a cloud first type model that is a very powerful way for the vendor to push out new things. And for the consumer, too, has absorbed them. >> Right? So the first one is time to value, but also it's lower cost to innovation. >> Yes, faster innovation ability to innovate. And then the third. The third most important part is if you if you re invest those resources that you've saved into new services new capabilities of doing that. To me, the most important thing long term for systems of record is to be able to make them go faster and use that extra Leighton see time there to bring in systems off systems of analytics A. I systems other systems on provide automation of individual business processes, increased automation that is gonna happen over time. That's that's a slow adding to it. But it means you can use those cloud mechanisms, those additional resources, wherever they are. You can use those to provide a clear path to improving the current systems of record. And that is a much faster and more cost effective way than going in for a conversion or moving the data upto the cloud or shifting lift and shift. For these types of acts, >> what kind of they're all kind of related? So I get, I get. I get superior innovation speeds because I'm taking new technology and faster. I get faster time to value because I'm not having to perform much of tasks, and I could get future could imbue additional types of work in support of automation without dramatically expanding the transactional wait and see on arrival rate of turns actions within the system of record. Okay, So how did Oracle and Azure with Oracle stack up in your analysis? >> So first of all, important is both a viable solutions. They both would work okay, but the impact in terms of the total business value, including obviously any savings on people and things like that, was two hundred nineteen eighty three hundred million dollars additional. This was for Robert to come in for a a Fortune two thousand customer, so it was around two billion dollars. So a lot of money over five years, a lot of money. Either way, you would save two hundred million if you were with with the zero but three hundred with the oracle, so that that to me, is far, far higher than the costs of I T. For that particular company, it's It is a strategic decision to be able to get more value out quicker. And for this class of workload on Oracle than Arkalyk, Cloud was the best decision to be absolutely fair If you were on Microsoft's database. And you wanted to go to Microsoft as you. That would be the better bet you would. You would get back a lot of those benefits, >> so stay with him. The stack, if you can't. Correct. All right, So So two billion dollars a year. Five years, ten billion dollars in revenue, roughly between two hundred million and saving for one Congress all around three. Treasure Quest. Oracle three hundred millions were one percent swing. Talk to us about speed value. What >> happens in the numerator side of that equation >> S Oh, so it is lower in caste, but you have a higher. The cast of the actual cloud is a little a little higher. So overall, the pure hardware equipment Cass is is awash is not going to change much. It might be a little bit more expensive. You make the savings a cz? Well, because of the people you less less operators, simpler environment. Those are the savings you're going to make. And then you're going to push those back into into the organization a cz increased value that could be given to the line of business. >> So the closure of the researchers If your CEO, you look at your legacy application going to be difficult to move, and you go with stack. That's best for those legacy applications. And since the vast majority of systems of record or running all scale large scale, then that means work. A cloud of customers is a superior fit for most from a lot of chances. So if you're not there, though, when you look at other options, all right, David Floy er thank you. Thanks very much for being on the Cube today, and you've been watching other wicked bon action >> item from the Cube Studios and Power Rialto, California on Peter Burke's Thanks very much for watching.

Published Date : Feb 4 2019

SUMMARY :

capabilities and services in multiple locations so that the cloud could move to the data conversation and to reveal some new research on what the cost in value propositions of the different options are What are the defining characteristics? So the dependence upon data Next to that is this notion of tightly coupled And then you go down even further to just multi cloud, So if I'm a CEO and I'm looking at a move to a cloud, I have to think about Greenfield and lost the conversion cast if I need to move to another database, So it just costs of moving the data, which is just uninterested. You need to know always that you can recover any data you These are loaded and she So I looking at the different So we focused on Oracle on Value is the amount of work you do versus What we think about that value created his consequence of possibilities and options of the cloud. of record, so that is the value that you can bring to it. So the common source led to efficiencies that then allowed a business to generate new premise or in the cloud, means that you can make decisions about where you process things So the three laws of again is the resources consumed to deliver the work to the business. go on, take away all of the requirements to deal with the hardware One of the first one. So obviously the ability to no So the first one is time to value, but also it's lower cost in for a conversion or moving the data upto the cloud or shifting lift I get faster time to value because I'm not having to is far, far higher than the costs of I T. For that particular company, Talk to us about speed value. Well, because of the people you less less operators, simpler environment. So the closure of the researchers If your CEO, you look at your legacy application going to be difficult to

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

MicrosoftORGANIZATION

0.99+

RobertPERSON

0.99+

February 2019DATE

0.99+

ten billion dollarsQUANTITY

0.99+

one percentQUANTITY

0.99+

two hundred millionQUANTITY

0.99+

ClaudePERSON

0.99+

David FoyerPERSON

0.99+

zeroQUANTITY

0.99+

Five yearsQUANTITY

0.99+

OracleORGANIZATION

0.99+

thirdQUANTITY

0.99+

todayDATE

0.99+

bothQUANTITY

0.99+

TodayDATE

0.99+

ArkalykORGANIZATION

0.99+

Power RialtoORGANIZATION

0.99+

oneQUANTITY

0.99+

Palo Alto, CaliforniaLOCATION

0.99+

three hundred millionsQUANTITY

0.99+

first timeQUANTITY

0.99+

OneQUANTITY

0.99+

two hundredQUANTITY

0.99+

seventy plus percentQUANTITY

0.99+

Cube StudiosORGANIZATION

0.98+

around two billion dollarsQUANTITY

0.98+

oracleORGANIZATION

0.98+

eachQUANTITY

0.98+

Peter BurkePERSON

0.97+

over five yearsQUANTITY

0.97+

LeightonORGANIZATION

0.97+

David Floy erPERSON

0.97+

three hundredQUANTITY

0.97+

first oneQUANTITY

0.97+

two thousand customerQUANTITY

0.96+

Two new applicationsQUANTITY

0.96+

singleQUANTITY

0.96+

Peter BurroughsPERSON

0.96+

first typeQUANTITY

0.95+

One supplierQUANTITY

0.95+

High BandLOCATION

0.95+

single sourceQUANTITY

0.95+

two billion dollars a yearQUANTITY

0.95+

threeQUANTITY

0.93+

KhunORGANIZATION

0.93+

Treasure QuestORGANIZATION

0.93+

nineteen eighty three hundred million dollarsQUANTITY

0.92+

three lawsQUANTITY

0.92+

CongressORGANIZATION

0.91+

R. A YOTHER

0.9+

GreenfieldORGANIZATION

0.89+

AzureORGANIZATION

0.88+

one endQUANTITY

0.87+

WikibonORGANIZATION

0.87+

OutpostORGANIZATION

0.85+

High Leighton SeaLOCATION

0.85+

three main optionsQUANTITY

0.85+

CaliforniaLOCATION

0.82+

firstQUANTITY

0.78+

ArkhamLOCATION

0.76+

CubeORGANIZATION

0.76+

Razor JohnPERSON

0.63+

Cloud CloudCOMMERCIAL_ITEM

0.54+

RangelPERSON

0.48+

FortuneTITLE

0.47+

CloudORGANIZATION

0.43+

Cloud Monitoring and Analytics: First Steps In Successful Business Transformation


 

>> Welcome to our Palo Alto studio, all of you coming in over the airwaves. It's a wonderful opportunity today to talk about something very important with Computer Associates or, CA Tech, as they're now known. And I want to highlight one point about the slide title, the title they chose for the day, we chose for the day, Cloud and Hybrid IT Analytics for Digital Business. One of the most interesting things that you're going to hear about today is that it's going to keep coming back to business challenges and business problems. At the end of the day that's what the focus needs to be on. While we certainly do want to do more with the technology we have and drive greater effectiveness and utilization out of the technology that we use in our digital business, increasingly the ability to tie technology decisions to business outcomes is possible and all IT professionals must make that effort, as well as all IT vendors, if the community is going to be successful. Now what I'm going to talk about specifically is how cloud monitoring plays inside this drive to increase the effectiveness of business through digital technologies. And to do that, I'm going to talk about a few things. The first thing I'm going to talk about is what is a digital business and how does it impact strategic technology capabilities? Now the reason why this is so important is because there's an enormous amount of conversation in the industry about digital businesses, multi-channel for digital businesses, customer experience for digital businesses, some other attribute. And while those are all examples or potential benefits of digital business, at its core digital business is something else. We want to articulate what that is because it informs all decisions that we're going to make about a lot of different things. The second thing I'm going to talk about is this notion of advanced analytics and how advanced analytics are crucial to not only achieving the outcomes of digital business but also to sustain the effort in the transformation process. And as you might expect, if we're going to use analytics to improve our effectiveness, then we have to be in a position to gather the data that we need from the variety of resources necessary to succeed with a digital business strategy. Those are the three things I'm going to talk about but let's start with this first one. What is digital business and how does it impact technology capabilities? Now to do that, I want to show you something that we're quite proud of here at Wikibon SiliconANGLE because we're a research firm and a company that's dedicated to helping communities make better decision. The power of digital community is clear. It's a very, very important resource, overall, inside any business. And what we do is we have a tool that we call CrowdChat. And the purpose of CrowdChat is to bring together members of the community and surface the best insights they have about their undertakings. Now I'm not using this to just pitch what CrowdChat is, I really want to talk through how this is a representation of the power of digital community. I want to point you to a few things in this slide. First off, note that it's, very importantly, this was from a CrowdChat that we did on 31 January 2017 but the thing to note here is a couple of things. Now let's see if I can click through them here. Well the first thing to note is that it reached 3.4 million people linked to the technology decision making. Think about that. Wikibon SiliconANGLE is not a huge company. We're a very focused company that strongly emphasizes the role that technology can play in helping to make decisions and improve business outcomes. But this CrowdChat reached 3.4 million decision makers as part of our ongoing effort. And it clearly is an indication, ultimately, that today customers, in fact, are at the center of what goes on within digital business decision making. So customers are at the centers of these crucial market information flows. Now this is going to be something we come back to over and over and over. It used to be that folks who sold stuff were the primary centers of what happened with the information flows of the industry. But through social media, tools like CrowdChat and others, today customers are in a much better position overall to establish their voices and share their insights about what works and what doesn't work. In many respects, that is the core focus of digital business. So that leads us to this question of what is digital business. Now I am a fan of Peter Drucker. It's hard to argue with Peter Drucker and it's one of the reasons I start with Peter Drucker is because people don't typically argue with me when I start there. And Peter Drucker famously said many years ago that the purpose of a business is to create and keep a customer. Now you can go on about what about shareholder value, what about employees, and those are all true things. There's no question that that's also important. But the fundamental keeps coming back that if you don't have customers and you don't provide a great experience for those customers, you're not going to have a business. So what's the difference between digital business and business? The biggest difference between digital business and business and in fact how we properly define the concept of digital business is that digital businesses apply data to create and keep customers. That's the basis of digital business. It's how do you use your data assets to differentiate your business and especially to provide a superior experience, a superior value proposition, and superior outcomes for your customers. That is the core of digital business. If you're using data to differentiate how you engage customers, how you provide that experience for customers, and how you improve their outcomes, then you are more digital business than you were yesterday. If you use more data, you are more digital business than your competition. So this is a way of properly thinking about the role of digital business. And to summarize it slightly differently, what we strongly believe is that what decision makers have to do over the course of the next number of years is find ways to put their data to work. That is the fundamental goal of an IT professional today. And increasing, increasingly the goal of many business professionals. Find ways to apply data so that you can increase the work the firm does for customers. That's kind of the simple thread we're trying to pull here. Data, put to work, superior customer experience. Now at the centerpiece of this simple prescriptive is an enormous amount of complexity. A lot of decisions that have to be made because most businesses are not organized around their data. Most businesses don't institutionalize the way they engage customers or perform their work based on what their data assets can provide. Most businesses are built around the hardware, at least if you're an IT person, they're built around the hardware assets or maybe even the application assets. But increasingly it's become incumbent on CIOs and IT leaders to recognize that the central value of the business, at least that they work with, is the data and how that data performs work for the business. So that leads to the second question. Given the enormity of data in the future of digital business, we have to ask the question, "Well what role "is advanced analytics playing to keep us on track "as we thing about, ultimately, driving forward "for a digital business?" Now we draw this picture out to customers to try to explain the things that they'll have to do to become an increasingly digital business. And it starts with this idea that a digital business transformation requires investment in new capabilities, new business capabilities that foster the role that digital assets can play within the business that simplify making decisions about where to put people and how to institutionalize work and ultimately help sustain the value of the data within the business over time. And a way to think about it is that any digital business has to establish the capabilities to better capture data create catalysts from data. Now what do we mean by that? We mean basically that data is a catalyst for action. Data can actually be the source of value if you're a media company, for example. But in most businesses data is a catalyst, the next best action, a better prediction of superior forecast, a faster and simpler, and less expensive report for compliance purposes. Data is a catalyst. So we capture it and we translate it into a catalyst that then can actually guide action. That's the simple set of capabilities that we have to deploy here. Capturing data, turning it into the catalysts that then have consequential impacts in front of customers, provides superior experience and better business. Now if we try to map those prescriptions for business capabilities onto industry buzzwords, here's what we end with. Capture Data, well that's the centerpiece of what the industrial internet of things is about, or the internet of things is about, if we're talking mainly about small devices in a consumer world. Capturing data is essential and IIoT is going to be crucial to that effort as well as mobile computing and other types of things. We like to talk about it sometimes is the internet of things and people. Big data and analytics should be properly thought of as helping businesses turn those streams of information into models and insights that can lead to action. So that's what the whole purpose of what big data analytics is all about. It's not to just capture more data and store more data, it's about using that data that comes from a lot of different locations and turning it into catalysts, sources of value within the business. And the final one is branded customer experience. At the end of the day, what we're talking about is how we're going to use digital technology to better engage our customers, better engage our partners, better engage our markets, and better engage our employees. And increasingly, as customers demonstrate a preference for greater utilization of digital technology in their lives, the whole notion of a branded experience is going to be tied back to how well we provide these essential digital capabilities to our customers in our markets. So analytics plays an incredibly important role here because we've always been pretty good at capturing data and we've always, we're getting better I guess I should say, at utilizing insights from that data that could be gleaned on an episodic basis and turning that into some insight for a customer. Usually really smart people in sales or marketing or manufacturing or product management play that role. But what we're talking about is operationalizing, turning data into value for customers on a continuous ongoing basis. And Analytics is crucial for that and analytics also is crucial to ensure that we could stay on track as we effect these transformations and transitions. Now I want to draw your attention, obviously, to an important piece as we go forward here. And that is this notion how do we capture that data so that it is appropriately prepped and set up so that we can create value from analytics. And that's going to be the basis of the third point that I'm going to talk about. Why is hybrid cloud monitoring emerging as a crucial transformation tool? Now monitoring has been around for a long time. We've been monitoring individual assets to ensure we get greater efficiency and utilization. CA's been a master of that for 30, 35 years. Increasingly though, we need to think about how systems come together in a lot of different ways to increase what we call the plasticity of the infrastructure. The ability of the infrastructure to not only scale but to reconfigure itself in response to the crucial new work that digital businesses have to perform. So how's that going to play out? It's become very popular within the industry to talk about how data is going to move to the cloud. And that's certainly going to happen. There's going to be a lot of data that ends up in the cloud. But as we think about the realities of moving data, data is not just an ephemeral thing. Data has real physical characteristics, real legal implications. And ultimately intellectual property is increasingly rendered in the form of data. And so we have to be very careful how we think about data being moved across the enterprise into any number of different locations. It's one of the most strategic decisions that a board of directors is going to make. How do we handle and take care of our data assets? Now I want to focus just on one element of that. Hopefully provide a simple proof point to make this argument. And that is, if we looked at how data is generated, for example, in an Edge setting. Say we looked at the cost of moving data from a wind farm. A relatively small straightforward wind farm with a number of different sensors. What does it cost to move that data to the cloud? And that's provided here. If we think about the real costs of data, the cost of moving data from an Edge situation, even in a relatively simple example, back to the cloud can be dramatic. Hundreds of thousands of dollars. Limitations based on latencies, concerns about traversing borders that have legal jurisdictions, and obviously also, as I said, the intellectual property realities. But the bottom line here is that it shows that it's going to be much cheaper to process the data in place, process the data close to where the action needs to be taken, than to move it all to the cloud. And we think that's going to become a regular feature of how we think about setting up infrastructure in business in the future. Increasingly, it's not going to be about moving data to the cloud only, we're going to have additional options about moving cloud and cloud services to the data. Increasingly this is going to be the tact that businesses are going to take. It's find ways to move that sense of control, that notion of quality of service, and that flexibility in how we provision infrastructure so that the cloud experience comes to where the event needs to take place. That going forward will be the centerpiece of a lot of technology decision making. It doesn't mean we're not going to move data to the cloud it just means that we're going to be smart about when we do it, how we do it, and understanding when it makes more sense to move the cloud or the cloud set of services closer to the event so that we can process it in place. Now this is a really crucial concern because it suggests there's going to be a greater distribution of data and not a greater centralization of data. And you can probably see where I'm going with this. Greater distribution of data ultimately means that there's going to be a lot more things that require that we have to have visibility into their performance, visibility into how they work. If it was all going to be in one place then we could let someone else actually handle a lot of those questions about what's going on, how is it working. But as our businesses become more digital and our data assets become more central to how we provide customer experience, it means that the resources that we use to generate value out of those assets have to be managed and monitored appropriately. Now we have done a lot of work around this and what our research pretty strongly shows is that over the next 10 years, we're going to see three things happen. First off, we're going to see a lot of investment in public cloud options both in the form of SaaS as well as infrastructure as a service. So that will continue. There's no question that we're going to see some of the big public cloud suppliers become more important. But our expectation also, is we will see significant net new investment in what we call true private cloud. The idea of moving those cloud services on premise so that we can support local events that need high quality data and that kind of capability. The second thing I want to point out here is that while we do expect to see significant net new efficiencies and how we run all these resources, if we look at the cost of labor over the course of operational labor over the course of the next decade, we do expect to see the cost go down about around 7%. So we will see greater productivity in the world of IT labor. But it's not going to crash like many people predict. And one of the reasons it's not going to crash is because of the incredible net new reports of digital assets. But the third thing to note here is that we are not going to see the type of massive dumping of traditional infrastructure that many people predict. There's too many assets, too much value already in place in a lot of systems, and instead what we're going to see is a blending of all of these different capabilities in a rational way so that the business can achieve the digital outcomes that it seeks. The challenge, though, over the course of the next decade, however, is going to be to find ways, while we're going to have all these different resources, be a feature of our technology plan, be a feature of how we run our business. Historically we've tended to think about these in silos and the monitoring challenge that we put in place was to better generate efficiencies out of an individual asset. Well as we go forward, increasingly we need to think about how not one resource works, but how all these resources work. It's time for business to think about the internet not as something that's external, but as the basis for their computing. The internet is a computer. How we slice it up for our business is a statement about how we're going to build a set of distributive capabilities but weave them together so that we have a set of resources that can, in fact, reflect the business needs and support business requirements. And monitoring becomes crucial to that because as we move forward the goal needs to be to be able to enfranchise, federate a lot of these distributive resources into a working coherent statement of how computing serves our business. And that's going to require an approach that is much more focused on how things come together and how things can be bought into a coherent whole as opposed just the efficiency of any single tool or any single device. That's where digital business has to go, how can we bring all of these resources together into a coherent whole that supports our business needs. And that is the goal of the next generation of monitoring is to make that possible. Okay, so as we think about what we've talked about we basically made a couple of points here. The first when we talked about what is digital business, the first point that I made is data is the digital business asset. That's what we're trying to do here is use data to improve the effectiveness of the outcomes that we seek for customers. Digital business elevates IT but forces real and material changes. The second point that I made is how are advanced analytics helping. Well analytics turns business, or turns data into business catalysts that ultimately guide and shape customer experience. Crucial point. And the last point that I want to make is when we think about cloud monitoring remember that if we move forward in the digital world, as you make choices, your brand fails when your infrastructure fails. So as a consequence for those of you who are in the midst of thinking about the future role that monitoring is going to play in your world, choose your suppliers carefully. It's not about having a tool for a device, it's about thinking about how all of this can be, how monitoring can bring a lot of different resources into a coherent picture to ensure that your business is able to process, compute, store, and effect dramatic improvements to customer experience across the entire infrastructure asset. And the last thought that I'll leave you with is that CA Tech has been one of the companies of the vanguard of thinking about how this is going to work over the next decade in the industry.

Published Date : Aug 22 2017

SUMMARY :

so that the cloud experience comes to where the event

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
31 January 2017DATE

0.99+

30QUANTITY

0.99+

second questionQUANTITY

0.99+

first pointQUANTITY

0.99+

second pointQUANTITY

0.99+

oneQUANTITY

0.99+

FirstQUANTITY

0.99+

firstQUANTITY

0.99+

third thingQUANTITY

0.99+

3.4 million peopleQUANTITY

0.99+

Peter DruckerPERSON

0.99+

CA TechORGANIZATION

0.99+

third pointQUANTITY

0.99+

todayDATE

0.99+

one pointQUANTITY

0.99+

Palo AltoLOCATION

0.99+

second thingQUANTITY

0.99+

bothQUANTITY

0.98+

yesterdayDATE

0.98+

three thingsQUANTITY

0.98+

first oneQUANTITY

0.98+

one elementQUANTITY

0.97+

CrowdChatTITLE

0.97+

OneQUANTITY

0.97+

Hundreds of thousands of dollarsQUANTITY

0.97+

next decadeDATE

0.96+

single toolQUANTITY

0.94+

one resourceQUANTITY

0.94+

single deviceQUANTITY

0.94+

about around 7%QUANTITY

0.94+

first thingQUANTITY

0.91+

Wikibon SiliconANGLEORGANIZATION

0.9+

one placeQUANTITY

0.9+

Computer AssociatesORGANIZATION

0.85+

3.4 million decision makersQUANTITY

0.84+

CALOCATION

0.75+

35 yearsQUANTITY

0.74+

10 yearsDATE

0.7+

many years agoDATE

0.69+

EdgeTITLE

0.67+

coupleQUANTITY

0.63+

CrowdChatORGANIZATION

0.56+

SaaSTITLE

0.51+

pointsQUANTITY

0.48+

nextQUANTITY

0.43+

Exploring a Supercloud Architecture | Supercloud2


 

(upbeat music) >> Welcome back everyone to Supercloud 2, live here in Palo Alto, our studio, where we're doing a live stage performance and virtually syndicating out around the world. I'm John Furrier with Dave Vellante, my co-host with the The Cube here. We've got Kit Colbert, the CTO of VM. We're doing a keynote on Cloud Chaos, the evolution of SuperCloud Architecture Kit. Great to see you, thanks for coming on. >> Yeah, thanks for having me back. It's great to be here for Supercloud 2. >> And so we're going to dig into it. We're going to do a Q&A. We're going to let you present. You got some slides. I really want to get this out there, it's really compelling story. Do the presentation and then we'll come back and discuss. Take it away. >> Yeah, well thank you. So, we had a great time at the original Supercloud event, since then, been talking to a lot of customers, and started to better formulate some of the thinking that we talked about last time So, let's jump into it. Just a few quick slides to sort of set the tone here. So, if we go to the the next slide, what that shows is the journey that we see customers on today, going from what we call Cloud First into this phase that many customers are stuck in, called Cloud Chaos, and where they want to get to, and this is the term customers actually use, we didn't make this up, we heard it from customers. This notion of Cloud Smart, right? How do they use cloud more effectively, more intelligently? Now, if you walk through this journey, customers start with Cloud First. They usually select a single cloud that they're going to standardize on, and when they do that, they have to build out a whole bunch of functionality around that cloud. Things you can see there on the screen, disaster recovery, security, how do they monitor it or govern it? Like, these are things that are non-negotiable, you've got to figure it out, and typically what they do is, they leverage solutions that are specific for that cloud, and that's fine when you have just one cloud. But if we build out here, what we see is that most customers are using more than just one, they're actually using multiple, not necessarily 10 or however many on the screen, but this is just as an example. And so what happens is, they have to essentially duplicate or replicate that stack they've built for each different cloud, and they do so in a kind of a siloed manner. This results in the Cloud Chaos term that that we talked about before. And this is where most businesses out there are, they're using two, maybe three public clouds. They've got some stuff on-prem and they've also got some stuff out at the edge. This is apps, data, et cetera. So, this is the situation, this is sort of that Cloud Chaos. So, the question is, how do we move from this phase to Cloud Smart? And this is where the architecture comes in. This is why architecture, I think, is so important. It's really about moving away from these single cloud services that just solve a problem for one cloud, to something we call a Cross-Cloud service. Something that can support a set of functionality across all clouds, and that means not just public clouds, but also private clouds, edge, et cetera, and when you evolve that across the board, what you get is this sort of Supercloud. This notion that we're talking about here, where you combine these cross-cloud services in many different categories. You can see some examples there on the screen. This is not meant to be a complete set of things, but just examples of what can be done. So, this is sort of the transition and transformation that we're talking about here, and I think the architecture piece comes in both for the individual cloud services as well as that Supercloud concept of how all those services come together. >> Great presentation., thanks for sharing. If you could pop back to that slide, on the Cloud Chaos one. I just want to get your thoughts on something there. This is like the layout of the stack. So, this slide here that I'm showing on the screen, that you presented, okay, take us through that complexity. This is the one where I wanted though, that looks like a spaghetti code mix. >> Yes. >> So, do you turn this into a Supercloud stack, right? Is that? >> well, I think it's, it's an evolving state that like, let's take one of these examples, like security. So, instead of implementing security individually in different ways, using different technologies, different tooling for each cloud, what you would do is say, "Hey, I want a single security solution that works across all clouds", right? A concrete example of this would be secure software supply chain. This is probably one of the top ones that I hear when I talk to customers. How do I know that the software I'm building is truly what I expect it to be, and not something that some hacker has gotten into, and polluted with malicious code? And what they do is that, typically today, their teams have gone off and created individual secure software supply chain solutions for each cloud. So, now they could say, "Hey, I can take a single implementation and just have different endpoints." It could go to Google, or AWS, or on-prem, or wherever have you, right? So, that's the sort of architectural evolution that we're talking about. >> You know, one of the things we hear, Dave, you've been on theCUBE all the time, and we, when we talk privately with customers who are asking us like, what's, what's going on? They have the same complaint, "I don't want to build a team, a dev team, for that stack." So, if you go back to that slide again, you'll see that, that illustrates the tech stack for the clouds and the clouds at the bottom. So, the number one complaint we hear, and I want to get your reaction to that, "I don't want to have a team to have to work on that. So, I'm going to pick one and then have a hedge secondary one, as a backup." Here, that's one, that's four, five, eight, ten, ten environments. >> Yeah, I got a lot. >> That's going to be the reality, so, what's the technical answer to that? >> Yeah, well first of all, let me just say, this picture is again not totally representative of reality oftentimes, because while that picture shows a solution for every cloud, oftentimes that's not the case. Oftentimes it's a line of business going off, starting to use a new cloud. They might solve one or two things, but usually not security, usually not some of these other things, right? So, I think from a technical standpoint, where you want to get to is, yes, that sort of common service, with a common operational team behind it, that is trained on that, that can work across clouds. And that's really I think the important evolution here, is that you don't need to replicate these operational teams, one for each cloud. You can actually have them more focused across all those clouds. >> Yeah, in fact, we were commenting on the opening today. Dave and I were talking about the benefits of the cloud. It's heterogeneous, which is a good thing, but it's complex. There's skill gaps and skill required, but at the end of the day, self-service of the cloud, and the elastic nature of it makes it the benefit. So, if you try to create too many common services, you lose the value of the cloud. So, what's the trade off, in your mind right now as customers start to look at okay, identity, maybe I'll have one single sign on, that's an obvious one. Other ones? What are the areas people are looking at from a combination, common set of services? Where do they start? What's the choices? What are some of the trade offs? 'Cause you can't do it everything. >> No, it's a great question. So, that's actually a really good point and as I answer your question, before I answer your question, the important point about that, as you saw here, you know, across cloud services or these set of Cross-Cloud services, the things that comprise the Supercloud, at least in my view, the point is not necessarily to completely abstract the underlying cloud. The point is to give a business optionality and choice, in terms of what it wants to abstract, and I think that gets to your question, is how much do you actually want to abstract from the underlying cloud? Now, what I find, is that typically speaking, cloud choice is driven at least from a developer or app team perspective, by the best of breed services. What higher level application type services do you need? A database or AI, you know, ML systems, for your application, and that's going to drive your choice of the cloud. So oftentimes, businesses I talk to, want to allow those services to shine through, but for other things that are not necessarily highly differentiated and yet are absolutely critical to creating a successful application, those are things that you want to standardize. Again, like things like security, the supply chain piece, cost management, like these things you need to, and you know, things like cogs become really, really important when you start operating at scale. So, those are the things in it that I see people wanting to focus on. >> So, there's a majority model. >> Yes. >> All right, and we heard of earlier from Walmart, who's fairly, you know, advanced, but at the same time their supercloud is pretty immature. So, what are you seeing in terms of supercloud momentum, crosscloud momentum? What's the starting point for customers? >> Yeah, so it's interesting, right, on that that three-tiered journey that I talked about, this Cloud Smart notion is, that is adoption of what you might call a supercloud or architecture, and most folks aren't there yet. Even the really advanced ones, even the really large ones, and I think it's because of the fact that, we as an industry are still figuring this out. We as an industry did not realize this sort of Cloud Chaos state could happen, right? We didn't, I think most folks thought they could standardize on one cloud and that'd be it, but as time has shown, that's simply not the case. As much as one might try to do that, that's not where you end up. So, I think there's two, there's two things here. Number one, for folks that are early in to the cloud, and are in this Cloud Chaos phase, we see the path out through standardization of these cross-cloud services through adoption of this sort of supercloud architecture, but the other thing I think is particularly exciting, 'cause I talked to a number of of businesses who are not yet in the Cloud Chaos phase. They're earlier on in the cloud journey, and I think the opportunity there is that they don't have to go through Cloud Chaos. They can actually skip that whole phase if they adopt this supercloud architecture from the beginning, and I think being thoughtful around that is really the key here. >> It's interesting, 'cause we're going to hear from Ionis Pharmaceuticals later, and they, yes there are multiple clouds, but the multiple clouds are largely separate, and so it's a business unit using that. So, they're not in Cloud Chaos, but they're not tapping the advantages that you could get for best of breed across those business units. So, to your point, they have an opportunity to actually build that architecture or take advantage of those cross-cloud services, prior to reaching cloud chaos. >> Well, I, actually, you know, I'd love to hear from them if, 'cause you say they're not in Cloud Chaos, but are they, I mean oftentimes I find that each BU, each line of business may feel like they're fine, in of themselves. >> Yes, exactly right, yes. >> But when you look at it from an overall company perspective, they're like, okay, things are pretty chaotic here. We don't have standardization, I don't, you know, like, again, security compliance, these things, especially in many regulated industries, become huge problems when you're trying to run applications across multiple clouds, but you don't have any of those company-wide standardizations. >> Well, this is a point. So, they have a big deal with AstraZeneca, who's got this huge ecosystem, they want to start sharing data across those ecosystem, and that's when they will, you know, that Cloud Chaos will, you know, come, come to fore, you would think. I want to get your take on something that Bob Muglia said earlier, which is, he kind of said, "Hey Dave, you guys got to tighten up your definition a little bit." So, he said a supercloud is a platform that provides programmatically consistent services hosted on heterogeneous cloud providers. So, you know, thank you, that was nice and simple. However others in the community, we're going to hear from Dr. Nelu Mihai later, says, no, no, wait a minute, it's got to be an architecture, not a platform. Where do you land on this architecture v. platform thing? >> I look at it as, I dunno if it's, you call it maturity or just kind of a time horizon thing, but for me when I hear the word platform, I typically think of a single vendor. A single vendor provides this platform. That's kind of the beauty of a platform, is that there is a simplicity usually consistency to it. >> They did the architecture. (laughing) >> Yeah, exactly but I mean, well, there's obviously architecture behind it, has to be, but you as a customer don't necessarily need to deal with that. Now, I think one of the opportunities with Supercloud is that it's not going to be, or there is no single vendor that can solve all these problems. It's got to be the industry coming together as a community, inter-operating, working together, and so, that's why, for me, I think about it as an architecture, that there's got to be these sort of, well-defined categories of functionality. There's got to be well-defined interfaces between those categories of functionality to enable modularity, to enable businesses to be able to pick and choose the right sorts of services, and then weave those together into an overall supercloud. >> Okay, so you're not pitching, necessarily the platform, you're saying, hey, we have an architecture that's open. I go back to something that Vittorio said on August 9th, with the first Supercloud, because as well, remember we talked about abstracting, but at the same time giving developers access to those primitives. So he said, and this, I think your answer sort of confirms this. "I want to have my cake eat it too and not gain weight." >> (laughing) Right. Well and I think that's where the platform aspect can eventually come, after we've gotten aligned architecture, you're going to start to naturally see some vendors step up to take on some of the remaining complexity there. So, I do see platforms eventually emerging here, but I think where we have to start as an industry is around aligning, okay, what does this definition mean? What does that architecture look like? How do we enable interoperability? And then we can take the next step. >> Because it depends too, 'cause I would say Snowflake has a platform, and they've just defined the architecture, but we're not talking about infrastructure here, obviously, we're talking about something else. >> Well, I think that the Snowflake talks about, what he talks about, security and data, you're going to start to see the early movement around areas that are very spanning oriented, and I think that's the beginning of the trend and I think there's going to be a lot more, I think on the infrastructure side. And to your point about the platform architecture, that's actually a really good thought exercise because it actually makes you think about what you're designing in the first place, and that's why I want to get your reaction. >> Quote from- >> Well I just have to interrupt since, later on, you're going to hear from near Nir Zuk of Palo Alto Network. He says architecture and security historically, they don't go hand in hand, 'cause it's a big mess. >> It depends if you're whacking the mole or you actually proactively building something. Well Kit, I want to get your reaction from a quote from someone in our community who said about Supercloud, you know, "The Supercloud's great, there are issues around computer science rigors, and customer requirements." So, there's some issues around the science itself as well as not just listen to the customer, 'cause if that's the case, we'd have a better database, a better Oracle, right, so, but there's other, this tech involved, new tech. We need an open architecture with universal data modeling interconnecting among them, connectivity is a part of security, and then, once we get through that gate, figuring out the technical, the data, and the customer requirements, they say "Supercloud should be a loosely coupled platform with open architecture, plug and play, specialized services, ready for optimization, automation that can stand the test of time." What's your reaction to that sentiment? You like it, is that, does that sound good? >> Yeah, no, broadly aligns with my thinking, I think, and what I see from talking with customers as well. I mean, I like the, again, the, you know, listening to customer needs, prioritizing those things, focusing on some of the connective tissue networking, and data and some of these aspects talking about the open architecture, the interoperability, those are all things I think are absolutely critical. And then, yeah, like I think at the end. >> On the computer science side, do you see some science and engineering things that need to be engineered differently? We heard databases are radically going to change and that are inadequate for the new architecture. What are some of the things like that, from a science standpoint? >> Yeah, yeah, yeah. Some of the more academic research type things. >> More tech, or more better tech or is it? >> Yeah, look, absolutely. I mean I think that there's a bunch around, certainly around the data piece, around, you know, there's issues of data gravity, data mobility. How do you want to do that in a way that's performant? There's definitely issues around security as well. Like how do you enable like trust in these environments, there's got to be some sort of hardware rooted trusts, and you know, a whole bunch of various types of aspects there. >> So, a lot of work still be done. >> Yes, I think so. And that's why I look at this as, this is not a one year thing, or you know, it's going to be multi-years, and I think again, it's about all of us in the industry working together to come to an aligned picture of what that looks like. >> So, as the world's moved from private cloud to public cloud and now Cross-cloud services, supercloud, metacloud, whatever you want to call it, how have you sort of changed the way engineering's organized, developers sort of approached the problem? Has it changed and how? >> Yeah, absolutely. So, you know, it's funny, we at VMware, going through the same challenges as our customers and you know, any business, right? We use multiple clouds, we got a big, of course, on-prem footprint. You know, what we're doing is similar to what I see in many other customers, which, you see the evolution of a platform team, and so the platform team is really in charge of trying to develop a lot of these underlying services to allow our lines of business, our product teams, to be able to move as quickly as possible, to focus on the building, while we help with a lot of the operational overheads, right? We maintain security, compliance, all these other things. We also deal with, yeah, just making the developer's life as simple as possible. So, they do need to know some stuff about, you know, each public cloud they're using, those public cloud services, but at the same, time we can abstract a lot of the details they don't need to be in. So, I think this sort of delineation or separation, I should say, between the underlying platform team and the product teams is a very, very common pattern. >> You know, I noticed the four layers you talked about were observability, infrastructure, security and developers, on that slide, the last slide you had at the top, that was kind of the abstraction key areas that you guys at VMware are working? >> Those were just some groupings that we've come up with, but we like to debate them. >> I noticed data's in every one of them. >> Yeah, yep, data is key. >> It's not like, so, back to the data questions that security is called out as a pillar. Observability is just kind of watching everything, but it's all pretty much data driven. Of the four layers that you see, I take that as areas that you can. >> Standardize. >> Consistently rely on to have standard services. >> Yes. >> Which one do you start with? What's the, is there order of operations? >> Well, that's, I mean. >> 'Cause I think infrastructure's number one, but you had observability, you need to know what's going on. >> Yeah, well it really, it's highly dependent. Again, it depends on the business that we talk to and what, I mean, it really goes back to, what are your business priorities, right? And we have some customers who may want to get out of a data center, they want to evacuate the data center, and so what they want is then, consistent infrastructure, so they can just move those applications up to the cloud. They don't want to have to refactor them and we'll do it later, but there's an immediate and sort of urgent problem that they have. Other customers I talk to, you know, security becomes top of mind, or maybe compliance, because they're in a regulated industry. So, those are the sort of services they want to prioritize. So, I would say there is no single right answer, no one size fits all. The point about this architecture is really around the optionality of it, as it allows you as a business to decide what's most important and where you want to prioritize. >> How about the deployment models kit? Do, does a customer have that flexibility from a deployment model standpoint or do I have to, you know, approach it a specific way? Can you address that? >> Yeah, I mean deployment models, you're talking about how they how they consume? >> So, for instance, yeah, running a control plane in the cloud. >> Got it, got it. >> And communicating elsewhere or having a single global instance or instantiating that instance, and? >> So, that's a good point actually, and you know, the white paper that we released back in August, around this sort of concept, the Cross-cloud service. This is some of the stuff we need to figure out as an industry. So, you know when we talk about a Cross-cloud service, we can mean actually any of the things you just talked about. It could be a single instance that runs, let's say in one public cloud, but it supports all of 'em. Or it could be one that's multi-instance and that runs in each of the clouds, and that customers can take dependencies on whichever one, depending on what their use cases are or the, even going further than that, there's a type of Cross-cloud service that could actually be instantiated even in an air gapped or offline environment, and we have many, many businesses, especially heavily regulated ones that have that requirement, so I think, you know. >> Global don't forget global, regions, locales. >> Yeah, there's all sorts of performance latency issues that can be concerned about. So, most services today are the former, there are single sort of instance or set of instances within a single cloud that support multiple clouds, but I think what we're doing and where we're going with, you know, things like what we see with Kubernetes and service meshes and all these things, will better enable folks to hit these different types of cross-cloud service architectures. So, today, you as a customer probably wouldn't have too much choice, but where we're going, you'll see a lot more choice in the future. >> If you had to summarize for folks watching the importance of Supercloud movement, multi-cloud, cross-cloud services, as an industry in flexible, 'cause I'm always riffing on the whole old school network protocol stacks that got disrupted by TCP/IP, that's a little bit dated, we got people on the chat that are like, you know, 20 years old that weren't even born then. So, but this is a, one of those inflection points that's once in a generation inflection point, I'm sure you agree. What scoped the order of magnitude of the change and the opportunity around the marketplace, the business models, the technology, and ultimately benefits the society. >> Yeah. Wow. Getting bigger. >> You have 10 seconds, go. >> I know. Yeah. (laughing) No, look, so I think it is what we're seeing is really the next phase of what you might call cloud, right? This notion of delivering services, the way they've been packaged together, traditionally by the hyperscalers is now being challenged. and what we're seeing is really opening that up to new levels of innovation, and I think that will be huge for businesses because it'll help meet them where they are. Instead of needing to contort the businesses to, you know, make it work with the technology, the technology will support the business and where it's going. Give people more optionality, more flexibility in order to get there, and I think in the end, for us as individuals, it will just make for better experiences, right? You can get better performance, better interactivity, given that devices are so much of what we do, and so much of what we interact with all the time. This sort of flexibility and optionality will fundamentally better for us as individuals in our experiences. >> And we're seeing that with ChatGPT, everyone's talking about, just early days. There'll be more and more of things like that, that are next gen, like obviously like, wow, that's a fall out of your chair moment. >> It'll be the next wave of innovation that's unleashed. >> All right, Kit Colbert, thanks for coming on and sharing and exploring the Supercloud architecture, Cloud Chaos, the Cloud Smart, there's a transition progression happening and it's happening fast. This is the supercloud wave. If you're not on this wave, you'll be driftwood. That's a Pat Gelsinger quote on theCUBE. This is theCUBE Be right back with more Supercloud coverage, here in Palo Alto after this break. (upbeat music) (upbeat music continues)

Published Date : Feb 17 2023

SUMMARY :

We've got Kit Colbert, the CTO of VM. It's great to be here for Supercloud 2. We're going to let you present. and when you evolve that across the board, This is like the layout of the stack. How do I know that the So, the number one complaint we hear, is that you don't need to replicate and the elastic nature of and I think that gets to your question, So, what are you seeing in terms but the other thing I think that you could get for best of breed Well, I, actually, you know, I don't, you know, like, and that's when they will, you know, That's kind of the beauty of a platform, They did the architecture. is that it's not going to be, but at the same time Well and I think that's and they've just defined the architecture, beginning of the trend Well I just have to and the customer requirements, focusing on some of the that need to be engineered differently? Some of the more academic and you know, a whole bunch or you know, it's going to be multi-years, of the details they don't need to be in. that we've come up with, Of the four layers that you see, to have standard services. but you had observability, you is really around the optionality of it, running a control plane in the cloud. and that runs in each of the clouds, Global don't forget and where we're going with, you know, and the opportunity of what you might call cloud, right? that are next gen, like obviously like, It'll be the next wave of and exploring the Supercloud architecture,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavePERSON

0.99+

Dave VellantePERSON

0.99+

Bob MugliaPERSON

0.99+

Kit ColbertPERSON

0.99+

August 9thDATE

0.99+

Palo AltoLOCATION

0.99+

AWSORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

Pat GelsingerPERSON

0.99+

10 secondsQUANTITY

0.99+

twoQUANTITY

0.99+

Ionis PharmaceuticalsORGANIZATION

0.99+

WalmartORGANIZATION

0.99+

John FurrierPERSON

0.99+

AstraZenecaORGANIZATION

0.99+

Nelu MihaiPERSON

0.99+

AugustDATE

0.99+

two thingsQUANTITY

0.99+

oneQUANTITY

0.99+

SupercloudORGANIZATION

0.99+

VittorioPERSON

0.99+

20 yearsQUANTITY

0.99+

10QUANTITY

0.99+

one yearQUANTITY

0.99+

OracleORGANIZATION

0.99+

eachQUANTITY

0.99+

KitPERSON

0.99+

threeQUANTITY

0.99+

firstQUANTITY

0.99+

todayDATE

0.98+

bothQUANTITY

0.98+

each cloudQUANTITY

0.98+

one cloudQUANTITY

0.97+

each cloudQUANTITY

0.97+

tenQUANTITY

0.97+

VMwareORGANIZATION

0.96+

fiveQUANTITY

0.96+

single cloudQUANTITY

0.96+

singleQUANTITY

0.96+

each lineQUANTITY

0.96+

supercloud waveEVENT

0.96+

single instanceQUANTITY

0.95+

Palo Alto NetworkORGANIZATION

0.95+

fourQUANTITY

0.94+

eightQUANTITY

0.94+

single vendorQUANTITY

0.94+

Cloud ChaosTITLE

0.94+

Nir ZukPERSON

0.94+

three-tieredQUANTITY

0.93+

Cloud FirstTITLE

0.91+

four layersQUANTITY

0.91+

Cloud SmartTITLE

0.91+

SupercloudTITLE

0.89+

single implementationQUANTITY

0.88+

Supercloud 2EVENT

0.87+

first placeQUANTITY

0.84+

single right answerQUANTITY

0.84+

onceQUANTITY

0.83+

single sortQUANTITY

0.82+

James Bion, DXC Technology | VMware Explore 2022


 

(upbeat music) >> Good afternoon. theCUBE is live at VMware Explorer. Lisa Martin here in San Francisco with Dave Nicholson. This is our second day of coverage talking all things VMware and it's ecosystem. We're excited to welcome from DXC Technology, James Bion, Hybrid Cloud and Multi Cloud Offering manager to have a conversation next. Welcome to the program. >> Thank you very much. >> Welcome. >> Talk to us a little bit about before we get into the VMware partnership, what's new at DXC? What's going on? >> So DXC is really evolving and revitalizing into more of a cloud orientated company. So we're already driving change in our customers at the moment. We take them on that cloud journey, but we're taking them in the right way, in a structured mannered way. So we are really excited about it, we're kicking off our Cloud First type, Cloud Right sort of story and helping customers on that journey. >> Yesterday in the keynote, VMware was talking about customers are on this Cloud chaos phase, they want to get to Cloud Smart. You're saying they want to get to Cloud Right. Talk to us about what DXC Cloud Right is, what does it mean? What does it enable businesses to achieve? >> That's a very good question. So DXC has come up with this concept of Cloud Right, we looked at it from a services and outcome. So what do customers want to achieve? And how do we get it successfully? This is not a technology conversation, this is about putting the right workloads at the right place, at the right time, at the right cost to get the right value for your business. It's not about just doing it for the sake of doing it, okay. There's a lot of changes it's not technology only you've got to change how people operate. You've got to work through the organizational change. You need to ensure that you have the right security in place to maintain it. And it's about value, really about value proposition. So we don't just focus on cost, we focus on operations of it, we focus on security of it. We focus on ensuring the value proposition of it and putting not just for one Cloud, it's the right place. Big focus on Hybrid and Multi Cloud solutions in particular, we're very excited about what's happening with VMware Cloud on maybe AWS or et cetera because we see there a real dynamic change for our customers where they can transition across to the right Cloud services, at the right time, at the right place, but minimal disruption to the actual operation of their business. Very easy to move a workload into that place using the same skilled resources, the same tools, the same environment that you have had for many years, the same SLAs. Customers don't want a variance in their SLAs, they just want an outcome at a right price and the right time. >> Right, what are some of the things going on with the VMware partnership and anything you know, here we are at this the event called the theme is "The Center of the Multi Cloud Universe", which I keep saying sounds like a Marvel movie, I think there needs to be some superheroes here. But how is DXC working with VMware to help customers that are in Multi Cloud by default, not by design? >> That's a very good one. So DXC works jointly with VMware for more than a thousand clients out there. Wide diversity of different clients. We go to market together, we work collaboratively to put roadmaps in place for our clients, it's a unified team. On top of that, we have an extremely good VMware practice, joint working VMware team working directly with DXC dedicated resources and we deliver real value for clients. For example, we have a customer experience zone, we have a customer innovation zone so we can run proof of concepts on all the different VMware technologies for customers. If they want to try something different, try and push the boundaries a little bit with the VMware products, we can do that for them. But at the end of the day we deliver outcome based services. We are not there to deliver a piece of software, but a technology which show the customer the value of the service that they've been receiving within that. So we bring the VMware fantastic technologies in and then we bring the DXC managed services which we do so well and we look after our customers and do the right thing for our customers. >> So what does the go-to market strategy look like from a DXC perspective? We say that there are a finite number of strategic seats at the customer table. DXC has longstanding deep relationships with customers, so does VMware and probably over a shorter period of time, the Hyper scale Cloud Providers. How are you approaching these relationships with customers? Is it you bringing in your friends from the cloud? Is it the cloud bringing in their friend DXC? What does it look like? >> So we have relationships with all of them, but were agnostic. So we are the people who bring it all together into that unified platform and services that the customers expect. VMware will bring us certainly to the table and we'll bring VMware to the table. Equally, we work very collaboratively with all the cloud providers and we work in deals together. They bring us deals, we bring them deals. So it works extremely well from that perspective, but of course it's a multi-cloud world these days. We don't just deal with one cloud provider, we'll normally have all of the different services to find the right place for our customers. >> Now, one thing that that's been mentioned from DXC is this idea that Cloud First which has been sort of a mantra that scores you points if you're a CIO lately, maybe that's not the best way to wake up in the morning. Why not saying, Cloud First? >> So we have a lot of clients who who've tried that Cloud First journey and they've aggressively taken on migration of workloads. And now that they've settled in a few of those they're discovering maybe the ROI isn't quite what they expected it was going to be. That transformation takes a long time, a very long time. We've seen some of the numbers around averaging a hundred apps can take up to seven years to transition and transform, that's a long time. It makes you almost less agile by doing the transformation quite ironically. So DXC's Cloud Right program really helps you to ensure that you assess those workloads correctly, you target the ones that are going to give you the best business value, possibly the best return on investment using our Cloud and advisory practice to do that. And then obviously off the back of that we've got our migration teams and our run services and our application modernization factories and our application platforms for that. So DXC Cloud Right can certainly help our customers on that journey and get that sort of Hybrid Multi Cloud solution that suits their particular outcomes, not just one Cloud provider. >> So Cloud Right isn't just Cloud migration? >> No. >> People sometimes confuse digital transformation with Cloud migration. >> Correct. >> So to be clear Cloud Right and DXC has the ability to work with customers on not just, oh, here, this is how we box it up and ship it out, but what makes sense to box up and ship out. >> Correct, and it's all about that whole end to end life cycle. Remember, this is not just a technology conversation, this is an end to end business conversation. It's the outcomes are important, not the technology. That's why you have good partners like DXC who will help you on that technology journey. >> Let's talk about in the dynamics of the market the last couple of years, we saw so many customers in every industry race to the Cloud, race to digitally transform. You bring up a good point of people interchangeably talking about digital transformation, Cloud migration, but we saw the massive adoption of SaaS technologies. What are you seeing? Are you seeing customers in that sort of Cloud chaos as VMware calls it? That you're coming in with the Cloud Right approach saying, let's actually figure out, you may have done this because of the pandemic maybe it was accelerated, you needed to facilitate collaboration or whatnot, but actually this is the right approach. Are you seeing a lot of customers in that situation? >> We are certainly seeing some customers going into that chaos world. Some of them are still in the early stages of their journey and are taking a more cautious step towards in particular, the companies that would die on systems to be up available all the time. Others have gone too far, the other are in extreme are in the chaos world. And our Cloud Right program will certainly help them to pull their chaos back in, identify what workloads are potentially running in the wrong place, get the framework in place for ensuring that security and governance is in place. Ensuring that we don't have a cost spend blowout in particular, make sure that security is key to everything that we do and operations is key to everything we do. We have our own intelligent Platform X, it's called, our service management platform which is really the engine that sits behind our delivery mechanism. And that's got a whole lot of AI analytics engines in there to identify things and proactively identify workload placements, workload repairs, scripting, and hyper automation behind that too, to keep available here and there. And that's really some of our Cloud Right story, it's not just sorting out the mess, it's sorting out and then running it for you in the right way. >> So what does a typical, a customer engagement look like for a customer in that situation? >> So we would obviously engage our client right advisory team and they would come in and sit down with your application owners, sit down with the business units, identify what success needs to look like. They do all the discovery, they'll run it through our engines to identify what workloads are in the right place, should go to the right place. Just 'cause you can do something doesn't mean you should do something and that's an important thing. So we will come back with that and say, this is where I think your cloud roadmap journey should be. And obviously that takes an intuitive process, but we then can pick off the key topics early at the right time and that low hanging fruit that's really going to drive that value for the customer. >> And where are your customer conversations these days? I mean from a Cloud perspective, digital transformation, we're seeing everything escalate up the C-suite? Are you engaging the executives in this conversation so that they really want to facilitate, let's do things the right way that's the most efficient that allows us as a business to do what we're best at? >> So where we've seen programs fail is where we don't have executive leadership and brought in from day one. So if you don't have that executive and business driver and business leadership, then you're definitely not going to be successful. So to answer your question, yes, of course we are, but we also working directly with the IT departments as well. >> So you just brought up an insight executive alignment, critically important. Based on what you've experienced in the real world, contrast that with the sort of message to the world that we hear constantly about Cloud and IT, what would be the most shocking thing that you can share with us that people might not be aware of? It's like what shocks you the most about the disconnect between what everybody talks about and the reality on the ground? Don't name any names of anyone, but give us an example of the like, this is what's really going on. >> So, we certainly are seeing that big sort of move into Cloud quickly, okay. And then the big bill shock comes and just moving a workload across doesn't mean you're in Cloud, it's a transition and transformation to the SaaS and power services, it's where you get your true value out of cloud. So the concept that just 'cause it's in Cloud it's cheap is not always the case. Doing it right in Cloud is definitely going to have some cost value, but it's going to bring other additional values to their business. It's going to give them agility, it's going to give them resilience. So if you look at all three of those platforms cost, agility, and resilience and live across all three of those, then you're definitely going to get the best outcomes. And we've certainly seen some of those where they haven't taken all of those into consideration, quite often it's cost is what drives it, not the other two. And if you can't keep operations up working efficiently then you are in a lot of trouble. >> So Cloud wrong comes with sticker shock. >> It certainly does. >> What's on the horizon for DXC? >> We're certainly seeing a big drive towards apps modernization and certainly help our customers on that journey. DXC is definitely a Cloud company, may that be on Hybrid Cloud, Private Cloud, Public Cloud, DXC is certainly leading that edge and pushing it forward. >> Excellent, James, thank you so much for joining us on the program today talking about what Cloud Right is, the right approach, how you're helping customers really get to that right approach with the people, the processes, and the technology. We appreciate your time. >> Thank you very much. >> For our guest and Dave Nicholson, I'm Lisa Martin. You're watching theCUBE live from VMware Explorer, 2022. Our next guest joins us momentarily so don't change the channel. (upbeat music)

Published Date : Aug 31 2022

SUMMARY :

Welcome to the program. in our customers at the moment. Yesterday in the keynote, Cloud, it's the right place. is "The Center of the But at the end of the day we of strategic seats at the customer table. that the customers expect. maybe that's not the best way are going to give you with Cloud migration. Right and DXC has the ability important, not the technology. in every industry race to the Cloud, to everything that we So we will come back with that and say, So to answer your question, and the reality on the ground? So the concept that just So Cloud wrong comes DXC is certainly leading that to that right approach with the people, so don't change the channel.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Dave NicholsonPERSON

0.99+

Lisa MartinPERSON

0.99+

James BionPERSON

0.99+

JamesPERSON

0.99+

San FranciscoLOCATION

0.99+

DXCORGANIZATION

0.99+

VMwareORGANIZATION

0.99+

AWSORGANIZATION

0.99+

second dayQUANTITY

0.99+

2022DATE

0.99+

twoQUANTITY

0.99+

Cloud RightTITLE

0.99+

todayDATE

0.98+

oneQUANTITY

0.98+

Cloud RightTITLE

0.98+

Cloud FirstTITLE

0.98+

more than a thousand clientsQUANTITY

0.98+

YesterdayDATE

0.97+

DXC TechnologyORGANIZATION

0.97+

DXCTITLE

0.97+

threeQUANTITY

0.96+

Hyper scaleORGANIZATION

0.94+

VMware CloudTITLE

0.94+

VMware ExplorerORGANIZATION

0.93+

last couple of yearsDATE

0.92+

up to seven yearsQUANTITY

0.89+

MarvelORGANIZATION

0.88+

CloudTITLE

0.88+

ExplorerTITLE

0.86+

Cloud SmartTITLE

0.82+

VMware Explore 2022TITLE

0.8+

one cloud providerQUANTITY

0.79+

one thingQUANTITY

0.79+

a hundred appsQUANTITY

0.76+

theCUBEORGANIZATION

0.75+

pandemicEVENT

0.73+

Hybrid CloudORGANIZATION

0.71+

Center of the Multi CloudEVENT

0.66+

PlatformTITLE

0.6+

day oneQUANTITY

0.58+

ProvidersORGANIZATION

0.55+

CloudOTHER

0.5+

UniverseTITLE

0.38+

FirstTITLE

0.38+

Karthik Narain & Chris Wegmann, Accenture | AWS re:Invent 2021


 

(upbeat music) >> Hello, everyone. Welcome back to theCUBE's coverage of AWS re:Invent! 2021. I'm John Furrier, your host for the theCUBE, a lot of great action here. A lot of great solutions. Great keynote. The future of cloud's going to be all about purpose-built software platforms, enabling more and more SaaS, faster performance with custom chips, all enabling great stuff. I have two great guests here. Who are going to talk about it from Accenture. We've got Karthik Narain, global lead of Accenture's Cloud First. Welcome to the program. Good to see you and Chris Wegmann, AABG Accenture Amazon Business Group. Technology leads senior manager. Thanks for coming on. >> Great to be here. >> I was commenting before we came on about Accenture's work you guys been doing with the clouds in my article, I posted before re:Invent!. Dave Vellante coined the term superclouds, which we kind of just put out there, but the idea that people can build really strong platforms that enable a new kind of Saas has been the big wave. Connect has been a great example. We heard on stage from Adam, the CEO. Chris, this has been something that's been a real change where it's not just lift and shift and refactor, it's build value in a platform and new SaaS capabilities. What's your reaction to that? >> Yeah, I would absolutely agree. We've seen this change over time. We've seen the lift and shift and modernize and it's definitely moved into the Superclouds. I like the term, but you know, we call them cloud continuums, which we'll talk a little bit about, it's about building these purpose-built solutions. I think if you look at the keynote today, you look at, everybody that was on stage. United and everyone talking about what they're building, their technology companies now, they're not just the business. >> You guys did some new research, coining new terms and Cloud First. What is this all about? What is this new wave you guys are talking about? >> Yeah, so John, you know, few years ago, when people talked about cloud, they generally meant public cloud. I think the definition of cloud is changing and expanding. And from now on, whenever people talk about cloud, it's actually a cloud continuum. It's a continuum of capability from public to Edge and everything in between all seamlessly connected by Cloud First networks, which means all the capabilities that customers used to get from one public cloud destination. They can actually access that across the continuum, whether that be in their own private data center, using the capability of cloud with AWS's Outpost and other capabilities. Or they could use the capability in their Edge location, whether it's their retail centers, their warehouse locations, manufacturing and so on and so forth. So organizations are using the power of cloud beyond one purpose and one destination, but more as an operating system going forward. >> Chris, what's your take on this redefinition of cloud what's your take on it? >> I think it's much needed. I think Andy kicked it off last year when he recognized the term hybrid. We all, who've has been around a while kind of chuckled because they finally said the word. But if you look at the keynote today, they just continued it. Adam picked it up and ran with it. If you look at all the services, Wavelength and all the different services, there's not a single customer that I have, that's just using EC2 or S3 right. They're using all these different services you saw today. You saw all the different services that United put up on the screen. That DISH put up on the screen. So yeah, it's how people and companies, if they're truly going to transform and truly use cloud to transform, you have to use the whole continuum. >> Yeah. And I think the continuum message is a good one because if you look at what the evolution is, that was interesting to. Adam went on and did kind of a history lesson in the beginning, it felt like I was in the Star Wars movie, like back in the old days. And then you kind of progressed. You had to be really elite to roll your own cloud. And the hyperscalers did that, you saw that. Now you still have elite technical people, but now it's general purpose, or purpose built. It's like having prefabricated platforms and open source. We've learned that why do you want to reinvent the wheel if you don't have to? So if I want a call center I get Connect, if I want to have a big plugin platform, I can still build on top of and have that SaaS unique application. This seems logical. This is new. (laughter) This is the continuum. I mean, it seems obvious now looking at it, but how far along in are people getting this. Karthik, what's your take on this? >> I think customers are getting it. They are looking at cloud more as an operating system for their future innovation. They liked the concept that they got from the public cloud, which is easy configurability, consumability and automatability of their infrastructure assets. And when you can get that capability as an operating system for your entire enterprise, and you could innovate across the spectrum, that's extremely powerful. We see companies accelerating their adoption to cloud, but we are also seeing over the last three years, a lot of that adoption was using cloud as a migration destination. But now with the power of the cloud continuum, where innovation is available, that so many new services that Adam launched today, you could use truly cloud as an innovation engine. And we're actually seeing that the clients who are using the cloud continuum for innovation are doing much better than the ones that are using cloud as a migration destination. In fact, they're doing two X to three X use of cloud for innovation and uplifting knowlEdge where they are actually using three X more cloud for sustainability purposes. So huge, huge value. >> Yeah, I mean, this is a great point. Great insight, because what you're saying is essentially you can't hide anymore. The projects are either going to be successful or not. You can see whether it's useful or not, and now you're tying cloud adoption and outcomes together. Where you can look it and saying, we need to make this outcome work. Not for building, for building sake. Those projects were discovered during the pandemic. Why are we doing that? So you can't hide that ball anymore. >> Right and everybody's got to do it now, right? I mean, you don't have a choice. The pandemic is now forcing companies to change. They've changed. And that the research shows that the companies that have truly adopted the whole continuum are doing much better than the companies that didn't. >> What's pattern in this continuum research you guys, what's the big takeaway that you guys have found in that study, in that customer experience that you're having. What's the big, Aha moment. >> I think there are a few things. Number one surprising aspect is that the companies that use cloud for a broader innovation objective, actually, were saving more than the ones that use cloud just as a cost saving initiative. That was a big, Aha moment. Number two, when you talk about all of this innovation that AWS provides, sometimes it's easy for organizations to shrug it off saying, this looks like this is only for the elite companies, or this is only for the digitally native companies to follow. But our research showed that the companies that were successful adopting cloud continuum, the ones that we call less continuum competitors, 60% of them are pre-digitally born organizations. And they were reaping the benefits and they were growing faster, saving more, being more innovative than all others. So this is truly usable across the spectrum of the G 2000 enterprise. >> Yeah, and I think it's a no brainer, but now that you have, customers are transforming, they have multiple clouds. You have AWS, Azure, Google cloud, people were trying to find their swim lane. We heard about skill gap shortage. We did some reporting on that, that this idea of multi-cloud maybe not, I can't hire enough people. I'm going to bet on this cloud, maybe use that cloud. How are people looking at that? How do you guys see that the cloud competitive continuum, or how is the cloud competition affecting the cloud continuum from a customer standpoint? >> Yeah. I mean, you got to look at it, do you use the whole continuum? You've got a lot of cases, you got to be on the same cloud, right. You can use the whole, you got to use all the different components, all the different services. So I think we are seeing customers that are picking one and starting with one and then adding others. I see a lot of my customers who are using multiple clouds, but they're using them in different business units, right? So they may pick one business unit to go deep with AWS on, they may go use another business unit to go deep on another cloud, right? So yeah, I mean, everyone is getting multiple, but a lot of they're starting with one and then adding a second one or a third along the way. >> Karthik, this is what I was trying to get out of my story. It's a hard, very nuanced point. But if you look at the success of say Snowflake and Databricks, all bet on Amazon and their superclouds, they are on Amazon, but they're now working with Azure as well, because why wouldn't you want to open up your market? >> Exactly. And even the industry companies that want to monetize their capabilities using the digital ecosystems are doing that. For example, Siemens wanted to bring all their capabilities in manufacturing and machine operating system into a platform called MindSphere. And they knew that their end goal was going to be multi-cloud, but they want to practice, leveraging the power of cloud with one platform. And when they created MindSphere, they started with AWS and they created that solution in the public cloud and private cloud also at the Edge by leveraging the power of cloud from public to Edge and proved it out. And once it started working and they were able to roll it out for customers. Now they are giving customers the choice to be able to use it in other clouds as well. >> Yeah Karthik, you mentioned earlier at the top of our interview about the platform of the cloud and Dave and I were talking on our keynote review. We did a little history lesson of when Microsoft owned the monopoly of windows, the system software, and they had the application suite with office, but they still wanted developers to build on top of windows. Okay. But now with cloud that's one big windows platform like thing. So the developers ecosystem is evolving. And so one of the things we're watching, I want to get your reaction to this. Is in every major inflection point in the computer industry, when new ways to build and write code rolled out, the application owners always wanted their software to run on the fastest platform. Speeds and feeds matter in these shifts, because why would I want to have my software run slower? >> Yeah. >> What is your reaction to that? >> Yeah, absolutely. And again, there's a lot of things that the industry is going through and we are pushing the envelope on digitization. And today's keynote. When you saw the CEO of NASDAQ talking about the technology bottlenecks that were preventing the matching algorithm to be finally taken to cloud. Now that capability that's available at with AWS is what is enabling that matching algorithm to be taken to cloud through the power of Edge. So there's so much technology innovation, that's happening. That's constantly expanding the boundaries of posibilities. >> I mean, that's exactly the point. And I wrote this in my story and it came out on the keynote today, which was Adam saying, the clouds expanding that's the continuum. If it's running cloud operations, does it matter what it is? I mean, it's, if you're at the Edge and you're running cloud, maybe cause you want latency, of course you want to have low latency. Why wouldn't you want outposts. Again, this is all cloud operations. DevSecOps data is now kind of cloud operationalized. That seems to be what's happening. >> Yeah, I think the developers love the fact that they can write for one and put it anywhere, right? And whether it's a EKS on Inside, I don't even know what you call anymore, the public cloud, right? Or all the way out at the Edge, right? You write it once, you can deploy it there and it makes their lives a lot easier. And you know, as you said, it's all about performance. So they get the best option. >> Well, We love having you guys on the theCUBE, Accenture. You guys have really smart, talented people, always great commentary. Dave and I were looking at reviewing the tape so to speak. It's not really tape anymore. It's it's digitally stored on a S3, but we were looking back at 2016 when we first started talking about horizontally scalable cloud and vertically specialized applications. If you look at the keynote today and squint through the announcements, Amazon's going to offer full horizontal scalability and vertical specialization at the app level with machine learning capabilities. This means that you need data to be horizontally addressable, which is kind of counterintuitive, but you're seeing all the success on data lakes and lakes. This is the new architecture. It's kind of proven now, what do you guys think? >> Yeah, again, the aspect of cloud is about democratised innovation. The first element is, even though there's so much infrastructure build-out and infrastructural elements where there's continuous innovation going on, the enterprises and developers are moving from Bivives built decisions to assembling and consuming options. And when they assemble and consume, they want newer and newer services to be available. That is very specific to their industry and specific to functions, whether it is supply chain function or manufacturing function or so on and so forth. For this, there are going to be specific data that is going to be required, or operational for that particular use-case. But the whole idea of predictive analytics and AI and machine learning and data science is about how do you find correlations between operational data for a particular capability, with things that in the previous world was unrelated. For that you need to bring all of this data together. Time will tell whether all the data is going to move to one location or is there going to be distributed computing of that data with more technology, but that's the role that data is going to play in these verticalized solutions. >> Yeah, I mean, that's awesome. I want to get you guys while I got one, a couple of minutes left. Advice to people that look into go this next level. They know the continuum is coming, you guys been providing great solutions and advice to your customers. For the folks watching, what advice can you give where they're just putting their toe in the water or want to go full in? >> Yeah, so, we found in that research that there were some common patterns that were followed by these continuum competitors, the ones that were succeeding or winning in the cloud. And there was namely four of them, the first one, and these four can be adopted by others for them to also win in the continuum. The first one was looking at the power of the continuum, how the technology is evolving and creating a strategy to take advantage of the evolution of the continuum. That's number one. Number two, this is about organizational change. So don't go about this change in a soft manner. There are elements that you need to change within your organization to imbibe this wholeheartedly. That's the second thing. Third thing is one common aspect that all the continuum competitors followed was they put experience at the forefront for everything. For their end customers. Last but not the least. This is a holistic journey and an enterprise wide journey. And this would require CSO level, CEO level commitment on a longer term to achieve this. So with these four things, most companies can achieve the successes that the continuum competitors are seeing. >> Awesome insight, Chris, real quick, 30 seconds. What's your advice. >> Chris: Don't be afraid. (laughter) It's pretty simple. >> The water's warm, come on in >> Yeah, come on in. A lot of gone before you, right? It can be scary. It can be daunting, right? A lot of services. Don't be scared to get in and go at it. >> Yeah, one of the jobs I love about being theCUBE host is, you talk to people many years earlier, you guys got it right at Accenture. Congratulations. You were deploying, you saw this wave of purpose-built before anyone else and congratulations. Great success. >> Thanks, thanks for having us on theCUBE. >> Okay, I'm John Furrier. You're watching us here live in Las Vegas, for AWS re:Invent 2021 coverage. TheCUBE, the leader in tech coverage. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

Good to see you and Chris Wegmann, but the idea that people can I like the term, but you know, What is this new wave you that across the continuum, Wavelength and all the different services, This is the continuum. of the cloud continuum, during the pandemic. And that the research that you guys have found is that the companies that use cloud but now that you have, all the different services. But if you look at the And even the industry companies And so one of the things we're watching, that the industry is going through and it came out on the keynote today, I don't even know what you call anymore, reviewing the tape so to speak. but that's the role that I want to get you guys while I got one, that all the continuum What's your advice. (laughter) It's pretty simple. Don't be scared to get in and go at it. Yeah, one of the jobs I love TheCUBE, the leader in tech coverage.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Chris WegmannPERSON

0.99+

ChrisPERSON

0.99+

Karthik NarainPERSON

0.99+

JohnPERSON

0.99+

AdamPERSON

0.99+

DavePERSON

0.99+

Dave VellantePERSON

0.99+

SiemensORGANIZATION

0.99+

AWSORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

KarthikPERSON

0.99+

AndyPERSON

0.99+

NASDAQORGANIZATION

0.99+

John FurrierPERSON

0.99+

2016DATE

0.99+

60%QUANTITY

0.99+

AccentureORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

UnitedORGANIZATION

0.99+

fourQUANTITY

0.99+

last yearDATE

0.99+

windowsTITLE

0.99+

Las VegasLOCATION

0.99+

Star WarsTITLE

0.99+

one platformQUANTITY

0.99+

second thingQUANTITY

0.99+

first elementQUANTITY

0.99+

todayDATE

0.99+

30 secondsQUANTITY

0.99+

AABGORGANIZATION

0.99+

oneQUANTITY

0.98+

pandemicEVENT

0.98+

one purposeQUANTITY

0.97+

BivivesORGANIZATION

0.97+

first oneQUANTITY

0.97+

four thingsQUANTITY

0.97+

MindSphereTITLE

0.96+

few years agoDATE

0.96+

one destinationQUANTITY

0.96+

threeQUANTITY

0.96+

WavelengthORGANIZATION

0.95+

single customerQUANTITY

0.95+

one locationQUANTITY

0.95+

one business unitQUANTITY

0.95+

Third thingQUANTITY

0.95+

firstQUANTITY

0.94+

Amazon Business GroupORGANIZATION

0.93+

thirdQUANTITY

0.93+

DatabricksORGANIZATION

0.93+

two great guestsQUANTITY

0.93+

one common aspectQUANTITY

0.92+

GoogleORGANIZATION

0.92+

S3TITLE

0.91+

EC2TITLE

0.91+

AzureTITLE

0.91+

TheCUBETITLE

0.9+

theCUBETITLE

0.9+

EdgeORGANIZATION

0.89+

Brian Cahill, Frogslayer & Chadd Kenney, Clumio | AWS re:Invent 2020


 

>>from >>around the globe. It's the Cube with digital coverage of AWS reinvent >>2020 sponsored >>by Intel, AWS and our community >>partners. >>Hi. And welcome to the cubes coverage of AWS reinvent 2020. I'm your host, Justin Warren. And today I am joined by two lovely gentlemen. We have Brian Cahill from a company called Frog Slur, which is interesting. And we also have Chad Kenny from Clooney. Oh, gentlemen, welcome to AWS reinvent 2020 Chad, It's bean about what A year since I think we last spoke at at reinvent last year. Why don't you catch us up on what's been happening in the last year of the Korean Times >>s? Um we're excited to be here. Justin, thanks so much for the introduction and hosting us. So it's been an exciting action back here. I will say we've had a bunch of new innovations. I think last time we talked, we were just getting our first native solution inside of AWS for EBS. And since then we've evolved the dissolution dramatically. Claudio is ah, secure backup is a service offering for the enterprise, and this allowed us to be able to scale from just EBS into being the industry's first platform to go across public, private and SAS all in one service, >>and >>we innovated within AWS a ton. So we expanded from CBS Thio, Easy to and RDS. We brought in one of the most native services Outside of snapshots. We kind of progress the enterprise from the traditional snapshot primitive into a true enterprise class Back up on built in a time series Data Lake that allows, you know, enterprises to decouple their data from the infrastructure and really be able to provide tons of value into the future. So it's an exciting time for us. Toe, you know, really bring new innovative solutions to the market. >>That's an impressive amount of work given whatever else has been going on in the last 12 months, Teoh be able to ship that much stuff. You've been really, really busy. Um, brought Brian on now. Brian Frog Slayer. Tell me. Tell me a bit about the background for the name of the company they >>frogs layer. The name actually came from a initial founder who, you know, was trying to protect the animals, wanted to take care of nature and stuff and actually stepped on frog. So you got nicknamed by his buddies frogs here and that, then became the company name. >>So tell us about frogs layer. What is it that and your role there. What is it the Frog Slayer does? And what's your role there? >>Frogs there does business consulting. And then we developed custom software star goals to help businesses get past ah, hurdle. So a growth business that's that's kind of stuck make them more efficient, more productive thing kind of move to the next level. And my role here is the head of I t. That custom software rebuild we host for our clients. And so we try to offer to them is a SAS solution. So it's not only a custom software, but it's kind of offered a SAS solution them to consume. >>Terrific. So >>how long has >>the relationship with Clooney I've been going on? >>It's been about four months now, >>all right. And how did you get introduced Thio chat on the team in Colombia? >>Um, we started with AWS writing our own backup scripts and as we started to move more of their past services like RDS and then RDS went to serve Earless and Aurora the You just have to keep upgrading and changing and tweaking your scripts. And so we started looking round to say, Is there, uh is there a software we could use instead of doing this ourselves? And so through a bar, we got connected with Clooney? Oh, we're checking out a whole bunch of solutions. And most of them were snapshot managers just using the a p i s to do the same things we were doing. Whereas Clooney I was doing it totally differently where they would actually take a snapshot and then rehydrate it, take that data and then make it more like a traditional backup where you could d duplicate it and save on costs and stuff. >>Right? Okay, so, Chad, is that something that you've been? Is that one of the many features that you've added in the last 12 months? Or is this something that a little more fundamental to the way Columbia works? It's >>very fundamental. I think what we're doing is both doing efficiencies around the data itself. So do you do compression and, of course, security around encryption. But we ingest the data index and catalog it on, then make it so that customers could get fine grained granularity for how they restore even down to the database record. And so one of the big things that we've seen, especially in Cloud First customers such as frogs Layer is they're really trying to use either the native tools to start with or build your own type. Models on the costs increased dramatically. The complexity of not having a catalog and index make restores incredibly hard. Andi. It just becomes, ah, much more painful model of hidden costs, left and right. And so what we wanted to do was really provide unique simplicity to be able to protect all of the AWS accounts and even all of the data assets across clouds in one single pane of glass and give a user experience that was dramatically different than having to run very scripts or build your own or have a tool on prim and have a different tool for this cloud versus another cloud. And by having this consolidated index obviously drive a ton of value around leverage from the data, >>Hmm, >>interesting. So, Brian, you mentioned that this is your relationship with Colombia has Bean only about sort of four months that sort of smack in the middle of the pandemic that's been going on here was Was that a trigger for you looking at alternate options? Or were Or is this something that you've been planning for a while? >>No. This has been on a road map for a little while. Um, just as we start using more AWS services and trying to figure out how do we scale what we're doing? Um, we're looking for Mormon Enterprise Backup. But then, as we looked around most the backup solutions, you end up hosting the software upgrade in the software and maintaining things on. >>Have you noticed a major change since you've been using Colombia? >>Yes, What Cuneo offered was the ability to because it's a fast solution. It's a There's an air gap between us and the backup, so I'm not hosting the backups or the data. It's in a separate account, and I can't even delete it. So there's kind of a protection level that someone who are and can't accidentally delete the stuff we're backing up >>right? And one thing that I've noticed is in the news a lot more over the last couple of days. But it's certainly been hitting a lot this year is the idea of ransomware. So a lot of customers that certainly that I speak to have been quite concerned that what's going on with that? So how are you Brian addressing that within your organization? Do you feel comfortable that you're well protected and what else are you looking at? But you're trying to protect yourselves from >>right when it comes to ransom, where we try to have our client data in such a way that no one person can access or delete all of it. And so that's where we initially had separate AWS accounts for every client and with Columbia we now have Colonial maintains that separation. So they're keeping that air gap for us. And then, you know, we're doing our own stuff internally. Just make sure we don't get something. But the backups, including our kind of that second step for say something, gets past all of our safeguards. We've got another safeguard in place that >>sounds pretty prudent. So, Chad, is that is that something that you're hearing from a lot of customers? The need for this separation of powers within the system? >>Yeah, it's coming up quite often. And I think one of the big challenges here is to deliver an air gap solution with other types of data protection products. Whether it's on primer in the cloud have a ton of complexity to it, whether you're buying a separate appliance and you have to create a network air gap or whether you're actually replicating from one AWS account into another AWS account, the cost just double. And so what we built in was a system that not only is immutable, but as Brian mentioned, there's no ability to actually delete the data because the timeto live for the data that's persisted is defined by the policy. And so if a bad actor was to get into the environment, there's no way that they could potentially go into our system and actually delete anything. But if you look at like AWS as an example, if most customers they're storing snapshots inside their account as a hole on theirs, vulnerabilities even beyond, you know, ran somewhere and just on accident or a bad actor even inside the environment that's not even ran somewhere. And so protecting that is one of the key capabilities of the platform where We're outside of the service outside of the cloud, in many cases to protect the customer's data on make sure that they can restore it to any account in the event that even a bad actor gets access to it. Yeah. So, Brian, one thing >>that I like to ask customers about, particularly and cloud services is they've changed the way that we do things. And why Why we started using cloud is often not what we're actually using it for today. So with respect to Cuneo and your services that you're running in cloud, what's something that you've noticed that you're now doing? That surprises you? One of those added bonus is that you weren't really expecting. Have you seen anything like that? As you've managed Thio to start using Clooney Oh, that did everything that you wanted it to do. And now you're finding there's these new opportunities. >>Yeah. One of the big advantages of Colombia was when we took snapshots and replicated them out of the source AWS account. It's like in the source account. There was d duplication enabled. Once you replicated to another AWS account, it re hydrates the snapshot. So everyone takes up the full amount of space And to start hitting this like, how much data do I retain versus like, Oh, this is really expensive. I should like, you know, lower my retention. And we just that totally went away with Clooney. Oh, and then as far as the cloud is, the whole what's cool is that they're kind of more past services. So rds where I don't maintain, you know, patches on the O. S or on the sequel or yours, um, application service where you're not maintaining the OS. That's kind of moving at the next level up faras less less that you're maintaining your more maintaining your code in your application, >>right? And how important is the cloud native capability of Columbia? There's plenty of backup solutions around, and we've We've had them for many years because data protection is not a new idea. Ah, lot of a lot of what other side now cloud native. We try to put things into the cloud first. How important is it? Toe have something which understands cloud native >>and it basically means they're totally aware of what we're doing. And so they're not trying to take an old solution and make it fit in the cloud. They built it for the cloud from the ground up. So when you get in there user interface, there's not all of these old buttons and knobs and stuff. It's very simple. It's a policy, a tag. And then inside the account, the tag grabs objects. So they've made a very simple user interface that's saves a lot of time on implementation. >>Excellent. What are some of the things that you're looking to do in the future now that you've better things in and you've now got four months of solid experience with the product? What are you anticipating that you're going to be doing next? >>Um, we're excited about We're starting. But some are customers in a jurors cloud with Clooney was developing capabilities for that, and then Colombia is also working on capabilities for some of our business applications. So the idea of having all of our kind of backups in one place and less separate buckets you've got to go manages exciting. >>Yes, so Chad multi cloud hybrid cloud. Their words sort of called to be the controversy over the over the years. It does certainly sound like a lot of customers they're using, or at least exploring multiple, different options on Certainly for yourselves, you'll have customers who exist in in one cloud and others that will be in a different one. So how are you addressing the idea of of hybrid cloud and multi cloud? >>Great question. So our belief is that data is going to disperse itself Mawr and Mawr, especially as time goes on and there's multiple faces, this kind of cloud adoption that we see we see kind of, you know, the initial lift into Public Cloud, which kind of created that first hybrid example than theirs. You know the optimization within the clouds, so they're looking for cost reduction and operational izing. And then it's kind of like looking at ways of how doe I utilize different clouds for different things that may be mawr operationalized arm or optimized than others. And so we really believe in this world of creating a single platform or fabric that goes and expands across all clouds, consolidates and index and catalog into one view for the end user, and allows them to be able to push data to any cloud that they need to longer term. And at the same time, protect it. The fun part about migrations is yeah, you could move data, but when you're protecting it at the same time to it allows you to actually keep your production up and running, restore a dev environment somewhere else to play around with it and do it in multiple different potential clouds on then have that initial data that's still fully protected in your environment. And so I'd say that the protection side is a really cool on. The second one is Brian mentioned was the whole Data Lake concept that sits behind where we decouple the data from the infrastructure and with past services. This is incredibly important because, let's say, a year and a half from now, the database engines not even supported with the snapshot that you have left over in your account you've been retaining, you've not got to go through the process of upgrading and getting it up to the rev toe actually even get it working in our world, we create logical backups of those data sets, and they're instantaneously available for direct query access, even right in the gooey. And so now this decoupling of infrastructure brings significant value, right now but into the future. This opens up opportunities to be able to do et al pipelines and actually levers the data well beyond back up into other use cases, >>sort of to finish up looking forward. Always, like Thio have a bit of a view of what the future future holds. Its one of my favorite parts of being at reinvent is we get to see the new technology and and what the possibilities are for for what we could use. It takes something, take it home, have a bit of a play with it and and see what we could do for next year. So but if you Brian, we'll start with you. What are you looking forward to in 2021? What do your your future plans? >>Looking forward to migrating mawr of our stuff toe platform as a service offerings where we're taking advantage of the fact that the cloud has built some of the base layers and we could just build on top of that and then the second one that's exciting is the scalability. So with a B, A s, a server lists and the other land and different things that they're running out where we don't need to run physically. See two instances, air always on databases, but things that can scale up and down based on our client workload. That's just exciting as far as our infrastructure and and just the ability for cost savings, but also that just just in time, scaling for our customer demand >>and chad yourselves at Columbia What what can we Can you give us a hint of what we we might see in 2021 from Clooney? Oh, >>yes. So the first thing I'd say that I'm most excited about any New Year is just seeing the advantages customers get with the platform, right? Like we did a lot of innovation during this time. I'd say Cove, it had, you know, some benefits and some downsides from just company growth and, you know, not being close together and having that feeling. But we innovated incredibly quickly, and we were heads down and highly efficient, and eso I'm excited about really showcasing a lot of the innovation that we built during this year, and I think our customers are moving to the cloud faster than ever. And so I'm excited toe to see a lot of that. What you'll see from us is more and more innovation outside of just, you know, the traditional realm. Changing the user experience dramatically with new innovations, which sounds kind of broad. But think of it as creating more and more of that fabric. We're going to get into new public clouds. We're going to get into new SAS services. We're going to expand the user experience in the core platform for recover ability, for security, for enabling easy work flows for various different use cases. And so I'm excited about taking the data and really leveraging it into multiple different use cases outside of data protection on into the future. >>Well, it sounds like we have a lot to look forward to from Cuneo. I I personally look forward to hearing more about it. Hopefully we get to catch up. Ah, little bit earlier, Not not quite. Wait a full 12 months between reinvents, but if not, we'll definitely be seeing you again next year and and hearing about all of the new innovations that you've managed to come up with. You've got 12 months. There's plenty of time. Yeah, definitely Awesome. Sorry. Thank you very much. Brian Brian Kale from Frogs Layer and Pritchard, Kenny from Clooney. Oh, did my guest today. I've been Justin Warren for the Cube and all of our coverage here for AWS reinvent 2020. Do check out all the rest of the videos on. We will see you next time. >>Take care, Yeah.

Published Date : Dec 2 2020

SUMMARY :

It's the Cube with digital coverage of AWS And we also have Chad Kenny from Clooney. Claudio is ah, secure backup is a service offering for the enterprise, We kind of progress the enterprise from the traditional snapshot primitive into a true enterprise class Back Tell me a bit about the background for the name of the company they So you got nicknamed by his buddies frogs here and that, What is it the Frog Slayer does? And my role here is the head of I t. So And how did you get introduced Thio chat on the team in Colombia? And so we started looking round to say, And so one of the big things that we've seen, So, Brian, you mentioned that this is your relationship and trying to figure out how do we scale what we're doing? can't accidentally delete the stuff we're backing up So how are you Brian addressing that within your organization? And then, you know, So, Chad, is that is that something that you're hearing from a lot of customers? And so protecting that is one of the key capabilities bonus is that you weren't really expecting. That's kind of moving at the next level up faras less less And how important is the cloud native capability of Columbia? They built it for the cloud from the ground up. What are some of the things that you're looking to do in the future now that you've better things So the idea of having all of our kind of backups in one place and less separate buckets you've So how are you addressing And so I'd say that the protection side is a really cool on. So but if you advantage of the fact that the cloud has built some of the base layers and we could just build on top of that and a lot of the innovation that we built during this year, and I think our customers are moving to the cloud faster than ever. and hearing about all of the new innovations that you've managed to come up with.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Brian CahillPERSON

0.99+

Justin WarrenPERSON

0.99+

BrianPERSON

0.99+

AWSORGANIZATION

0.99+

ColombiaLOCATION

0.99+

2021DATE

0.99+

JustinPERSON

0.99+

Chadd KenneyPERSON

0.99+

Brian Brian KalePERSON

0.99+

12 monthsQUANTITY

0.99+

Frog SlurORGANIZATION

0.99+

EBSORGANIZATION

0.99+

next yearDATE

0.99+

ColumbiaLOCATION

0.99+

first platformQUANTITY

0.99+

FrogslayerPERSON

0.99+

Chad KennyPERSON

0.99+

second stepQUANTITY

0.99+

ChadPERSON

0.99+

OneQUANTITY

0.99+

bothQUANTITY

0.98+

IntelORGANIZATION

0.98+

second oneQUANTITY

0.98+

todayDATE

0.98+

oneQUANTITY

0.98+

one viewQUANTITY

0.98+

four monthsQUANTITY

0.98+

ClumioPERSON

0.98+

ColumbiaORGANIZATION

0.97+

last yearDATE

0.97+

last yearDATE

0.97+

ColonialORGANIZATION

0.96+

single platformQUANTITY

0.96+

one cloudQUANTITY

0.96+

two instancesQUANTITY

0.96+

CuneoORGANIZATION

0.96+

reinventEVENT

0.96+

one serviceQUANTITY

0.96+

one thingQUANTITY

0.95+

FrogsORGANIZATION

0.95+

ClooneyPERSON

0.95+

about four monthsQUANTITY

0.94+

this yearDATE

0.94+

ThioPERSON

0.94+

New YearEVENT

0.93+

RDSTITLE

0.93+

KennyPERSON

0.93+

first thingQUANTITY

0.91+

doubleQUANTITY

0.91+

two lovely gentlemenQUANTITY

0.91+

MawrORGANIZATION

0.9+

pandemicEVENT

0.9+

BriPERSON

0.89+

CBS ThioORGANIZATION

0.89+

one placeQUANTITY

0.88+

one single paneQUANTITY

0.88+

Frogs LayerORGANIZATION

0.87+

AuroraTITLE

0.87+

Liz Dennett, AWS and Johan Krebbers, Shell | AWS Executive Summit 2020


 

>> Narrator: From around the globe, it's theCUBE. With digital coverage of AWS Reinvent Executive Summit 2020. Sponsored by Accenture and AWS. >> Welcome everyone to theCUBE virtual coverage of the Accenture Executive Summit part of AWS Re-invent 2020. I'm your host, Rebecca Knight. We are talking today about reinventing the energy data platform. We have two guests joining us. First, we have Johan Krebbers. He is the GM Digital Emerging Technologies and VP of IT Innovation at Shell. Thank you so much for coming on the show, Johan. >> You're welcome. >> Rebecca: And next we have Liz Dennett. She is the Lead Solution Architect for OSDU on AWS. Thank you so much Liz. >> Happy to be here. >> So I want to start our conversation by talking about OSDU. Like so many great innovations, it started with a problem. Johann, what was the problem you were trying to solve at Shell? >> Yeah, let's go back a couple of the years. We started summer 2017, where we had a meeting with the guys from exploration in Shell. And the main problem they had of course they got lots and lots of data, but aren't unable to find the right data they need to work from. Well the data was scattered and is scattered, it was scattered it's all over the place. And so the real problem trying to solve is how that person working in exploration could find their proper data, not just the data also the data really needed. That's what we probably talked about in summer 2017. And we said, "Okay, the only way we see this moving forward is to start pulling that data into a single data platform." And that was at the time that we called it OSDU, the Open Subsurface Data Universe, and that was what the Shell name was. So, in January 2018, we start a project with Amazon to start creating and confronting the building that OSDU environment, that subservient the universe. So that single data platform to put all your exploration and wealth data into a single environment that was the intent. And then we said, already in March of that same year, we said, 'Well, from a Shell point of view, we would be far better off if we could make this an industry solution and not just a Shell solution." Because Shell will be, if you can make this an industry solution, but people start developing applications for it also, it's far better than for Shell to say, we have it Shell special solution. Because we don't make money out of how we store the data we can make money out of we have access to the data, we can exploit the data. So storing the data, we should do as efficiently possibly can. So in March we reached out to about eight or nine other large oil and gas operators, like the ECONOS, like the Totals, like the Chevrons of this world they said, "Hey, we in Shell are doing this, do you want to join this effort?" And to our surprise, they all said yes. And then in September 2018 we had our kick-off meeting with the open group, where we said, "Okay, if you want to work together with lots of other companies, we also need to look a bit at how we organize that." Because if you start working with lots of large companies you need to have some legal framework around it. So that's why, we went to the open group and said," Okay, let's form the OSDU forum." As we call it at the time. So in September, 2018 where I had a Galleria in Houston we had a kick off meeting for the OSDU forum with about 10 members at the time. So there's, just over two years ago, we started to exercise formally we called it OSDU, we kicked it off. And so that's really where we coming from and how we got there also. >> The origin story. >> Yes. >> What, so what, digging a little deeper there, what were some of the things you were trying to achieve with the OSDU? >> Well, a couple of things we've tried to achieve with OSDU. First is really separating data from applications. But what is the biggest problem we have in the subsurface space that the data and applications are all interlinked. They are all tied together and if you have then a new company coming along and say, "I have this new application, and needs access to the data." That is not possible because the data often interlinked with the application. The first thing we did is, really breaking the link between the application and the data. So that was the first thing we did. Secondly, put all the data to a single data platform, take the silos out because what was happening in the subsurface space I mean, they got all the data in what we call silos, in small little islands out there. So we try to do is, first, break the link. Two, create, put the data in a single data platform. And then third part, put a standard layer on top of that the same API layer on top of the created platform so we could create an ecosystem out of companies to start developing software applications on top of that data platform. Because you might have a data platform, but you aren't successful if you have a rich ecosystem of people start developing applications on top of that. And then you can exploit the data like small companies, large companies, universities, you name it. But you have to create an ecosystem out of there. So the three things was, first break the link between the application data, just break it and put data at the center. And also make sure that data, this data structure would not be managed by one company. But it would be managed the data structures, by the OSDU forum. Secondly then, put the data, single data platform. Thirdly then, have an API layer on top and then create an ecosystem, really go for people, say, "Please start developing applications." Because now you have access to the data, because the data is no longer linked to somebody's application was all freely available for an API layer. That was all September, 2018, more or less. >> Liz I want to bring you, in here a little bit. >> Yeah. >> Can you talk a little bit some of the imperatives from the AWS standpoint in terms of what you were trying to achieve with this? >> Yeah, absolutely. And this whole thing is Johan said, started with a challenge that was really brought out at Shell. The challenges that geoscientists spend up to 70% of their time looking for data. I'm a geologist I've spent more than 70% of my time trying to find data in these silos. And from there, instead of just figuring out, how we could address that one problem, we worked together to really understand the root cause of these challenges. And working backwards from that use case, OSDU and OSDU on AWS has really enabled customers to create solutions that span not just this in particular problem. But can really scale to be inclusive of the entire energy value chain and deliver value from these used cases to the energy industry and beyond. >> Thank you. Johan, so talk a little bit about Accenture's Cloud First approach and how it has helped Shell work faster and better with speed. >> Well, of course Accenture Cloud First approach, really works together with Amazon environment, AWS environment. So we really look at Accenture and Amazon together, helping Shell in this space. Now the combination of the two is what we're really looking at where access of course can bring business knowledge to that environment, operate support knowledge to an environment and of course Amazon will be bring that to this environment, that underpinning services, et cetera. So we would expect of that combination, a lot of goods when we started rolling out in production, the other two or three environment. And probably our aim is, when a release fee comes to the market, in Q1 next year of OSDU have already started going out in production inside Shell. But as the first OSDU release which is ready for prime time production across an enterprise. Well we have released our one just before Christmas, last year, released two in May of this year. But release three is the first release we want to use for full scale production and deployment inside Shell and also all the operators around the world. And there is what Amazon, sorry and there when Accenture can play a role in the ongoing, in the deployment building up, but also support environment. >> So one of the other things that we talk a lot about here on theCUBE is sustainability and this is a big imperative at so many organizations around the world in particular energy companies. How does this move to OSDU, help organizations become how is this a greener solution for companies? >> Well, first we make, it's a great solution because you start making a much more efficient use of your resources, which is a really important one. The second thing we're doing is also we started with OSDU in very much in the oil and gas space, within the export development space. We've grown OSDU but in our strategy, we've grown OSDU now also to an alternative energy source. So obviously we'll all start supporting next year things like solar farms, wind farms, the geothermal environment, hydrogen. So it becomes an open energy data platform not just for the oil and gas industry, but for any type of industry, any type of energy industry. So our focus is to create, bring the data of all those various energy data sources together into a single data platform. You're going to use AI and other technology on top of that, to exploit the data to be together into a single data platform. >> Liz, I want to ask you about security, because security is such a big concern when it comes to data. How secure is the data on OSDU? >> Actually, can I talk, can I do a follow-up on the sustainability talking? >> Absolutely by all means. >> I mean, I want to interject, though security is absolutely our top priority I don't mean to move away from that but with sustainability, in addition to the benefits of the OSDU data platform. When a company moves from on-prem to the cloud they're also able to leverage the benefits of scale. Now, AWS is committed to running our business in the most environmentally friendly way possible. And our scale allows us to achieve higher resource utilization and energy efficiency than a typical on-prem data center. Now, a recent study by 451 research found that, AWS's infrastructure, is 3.6 times more energy efficient than the median of surveyed enterprise data centers. Two thirds of that advantage is due to a higher server utilization and a more energy efficient server population. But when you factor in the carbon intensity of consumed electricity and renewable energy purchases 451 found that, AWS performs the same task with an 88% lower carbon footprint. Now that's just another way that AWS and OSDU are working to support our customers as they seek to better understand their workflows and make their legacy businesses less carbon intensive. >> That's, those statistics are incredible. Do you want to talk a little bit now about security? >> Absolutely yeah. Security will always be AWS's top priority. In fact, AWS has been architected to be the most flexible and secure cloud computing environment available today. Our core infrastructure is built to satisfy the security requirements for the military, global banks and other high sensitivity organizations. And in fact, AWS uses the same secure hardware and software to build and operate each of our regions. So that customers benefit from the only commercial cloud that's had hit service offerings and associated supply chain vetted and deemed secure enough for top secret workloads. That's backed by a deep set of cloud security tools with more than 200 security compliance and governmental service and key features. As well as an ecosystem of partners like Accenture, that can really help our customers to make sure that their environments for their data meet and or exceed their security requirements. >> Johann, I want you to talk a little bit about how OSDU you can be used today. Does it only handle subsurface data? >> Today is 100 subsets of wells data we go to add that to that production around the middle of next year. That means that the whole upstream business we got included every piece goes from exploration all the way to production, you bring it together into a single data platform. So production will be added around Q3 of next year. Then in principle, we have a typical elder data, a single environment and we're going to extend them to other data sources or energy sources like solar farms, wind farms, hydrogen, hydro, et cetera. So we're going to add a whole list of other day energy source to that and bring all the data together into a single data platform. So we move from an oil and gas data platform to an energy data platform. That's really what our objective is because the whole industry if you look at our companies all moving in that same direction of course are very strong in oil and gas but also increasingly go into other energy sources like solar, like wind, like hydrogen et cetera. So we move exactly with the same method, that the whole OSDU, can really support that whole energy spectrum of energy sources, of course. >> And Liz and Johan, I want you to close us out here by just giving us a look into your crystal balls and talking about the five and 10 year plan for OSDU. We'll start with you, Liz. What do you see as the future holding for this platform? >> Honestly, the incredibly cool thing about working at AWS is you never know where the innovation and the journey is going to take you. I personally am looking forward to work with our customers wherever their OSDU journeys, take them whether it's enabling new energy solutions or continuing to expand, to support use cases throughout the energy value chain and beyond but really looking forward to continuing to partner as we innovate to slay tomorrow's challenges. >> Johan. >> Yeah, first nobody can look that far ahead anymore nowadays, especially 10 years. I mean, who knows what happens in 10 years? But if you look what our objective is that really in the next five years, OSDU will become the key backbone for energy companies for storing your data, new artificial intelligence and optimize the whole supply, the energy supply chain in this world out here. >> Johan Krebbers, Liz Dennett thank you so much for coming on theCUBE virtual. >> Thank you. >> Thank you. >> I'm Rebecca Knight stay tuned for more of our coverage of the Accenture Executive Summit. (tranquil music).

Published Date : Dec 1 2020

SUMMARY :

the globe, it's theCUBE. of the Accenture Executive Summit She is the Lead Solution you were trying to solve at Shell? So storing the data, we in the subsurface space that Liz I want to bring of the entire energy value chain and better with speed. and also all the operators So one of the other things for the oil and gas industry, How secure is the data on OSDU? of the OSDU data platform. Do you want to talk a little and software to build and Johann, I want you to talk a little bit and bring all the data together and talking about the five and the journey is going to take you. and optimize the whole supply, Dennett thank you so much of our coverage of the

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
LizPERSON

0.99+

Liz DennettPERSON

0.99+

Rebecca KnightPERSON

0.99+

Liz DennettPERSON

0.99+

JohanPERSON

0.99+

AmazonORGANIZATION

0.99+

Johan KrebbersPERSON

0.99+

RebeccaPERSON

0.99+

AWSORGANIZATION

0.99+

September, 2018DATE

0.99+

MarchDATE

0.99+

January 2018DATE

0.99+

September 2018DATE

0.99+

AccentureORGANIZATION

0.99+

3.6 timesQUANTITY

0.99+

JohannPERSON

0.99+

100 subsetsQUANTITY

0.99+

ECONOSORGANIZATION

0.99+

ShellORGANIZATION

0.99+

summer 2017DATE

0.99+

fiveQUANTITY

0.99+

88%QUANTITY

0.99+

September, 2018DATE

0.99+

two guestsQUANTITY

0.99+

three thingsQUANTITY

0.99+

twoQUANTITY

0.99+

FirstQUANTITY

0.99+

TodayDATE

0.99+

next yearDATE

0.99+

last yearDATE

0.99+

Accenture Executive SummitEVENT

0.99+

first releaseQUANTITY

0.99+

ChristmasEVENT

0.99+

firstQUANTITY

0.99+

HoustonLOCATION

0.99+

TwoQUANTITY

0.99+

TotalsORGANIZATION

0.99+

SecondlyQUANTITY

0.99+

OSDUTITLE

0.99+

10 yearsQUANTITY

0.99+

one problemQUANTITY

0.98+

more than 70%QUANTITY

0.98+

third partQUANTITY

0.98+

10 yearQUANTITY

0.98+

one companyQUANTITY

0.98+

451ORGANIZATION

0.98+

ThirdlyQUANTITY

0.97+

Two thirdsQUANTITY

0.97+

Kishore Durg, Accenture | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel AWS and our community partners. Welcome everyone to the Cube virtual and our coverage of the Accenture Executive Summit, which is part of AWS reinvent 2020. I'm your host Rebecca Knight. Today we're talking about the green Cloud and joining me is Kishore Dirk. He is Accenture Senior Managing director Cloud First Global Services lead. Thank you so much for coming on the show Key Shore. >>Nice to meet you, Rebecca. >>Great to have you. Yeah. So I want to start by asking you what it is that we mean when we say green cloud. We know the sustainability is a business imperative. So many organizations around the world are committing to responsible innovation lowering carbon emissions. But what does this? What does it? What does it mean when they talk about cloud from a sustainability perspective? >>E think it's about responsible innovation. Green Cloud is a thoughtful cloud first approach that helps boost profits and benefit the clients for helping reduce carbon emissions. Think about it this way. And you have a large number of data centers and each of these data centers are increasing by 14% every year, and this double digit growth comes with the price of Becca. What you're seeing is these global data centers consume a lot of power on the consumption is nearly pull into the consumption of a country like Spain. So the magnitude off the problem that is out there and and how do we pursue a green approach if you look at this hour? Accenture Analysis In terms of the migrations to public crowd, we have seen that we can reduce that by 59 million tons of CO two per year and with just the 5.9% reduction in top lighting emissions. And he creates this toe 22 million cars off the road. And the magnitude of reduction can go a long way. Meeting climate change commitments, particularly poor data sensitive businesses. >>Wow, that's incredible. What you're the numbers that you're putting forward are absolutely mind blowing. So how does it work? Is it a simple cloud migration? So, you know, >>when companies begin their cloud journey and and then they confront off with them a lot of questions. The decision to make uh, in this particular element sustainable in their solution and benefits. They drive and they had to make vice choices. And then they will gain unprecedented level of innovation, leading to both greener planet as well as a a green of balance sheet. I would say eso effectively. It's all about ambition. Greater the ambition, greater the reduction in carbon emissions. So from a cloud migration perspective, we look at it as a simple solution with approaches and sustainability. Benefits are that very based on things. It's about selecting the right cloud provider, very carbon thoughtful provider and the first step towards a sustainable cloud journey. And here we're looking at clown operators. You know, obviously they have different corporate commitments towards sustainability and that determines how they plan, how they build their the data centers, how they our and consume connections that operate there and how they retire their data centers. Then, uh, the next element that you want to do is how do you build it? Ambition, You know, for some of the companies, on average on Prem drives about 65% energy reduction and the carbon emission reduction of about 84% which is kind of OK and good I would say, But then, if you could go up to 98% by configuring applications to the cloud, that is significant benefit for for the world. And obviously it's a greener cloud that we're talking about. And then the question is, How far can you go? And, you know, obviously the companies have to unlock greater financial, societal environmental benefits. And essential has this cloud based circular operations and sustainable products and services that that you bring into play. So it's a It's a very thoughtful, broader approach that we're bringing and in terms off just a simple concept off migration s. >>So we know that in the covert era, shifting to the cloud has really become a business imperative. How is Accenture working with its clients at a time when all of this movement has been accelerated? How do you partner and what is your approach in terms of helping them with their migrations? >>Yeah, I mean, let me talk a little bit about the pandemic and the crisis that is there today, and and if you really look at that in terms of how your partner with a lot of our clients in terms of the cloud first approach. I'll give you a couple of examples. We've worked with Rolls Royce, McClaren, DHL and others as part of the ventilator UK Charon Consortium again to, uh, coordinate production of medical ventilators urgently needed for the UK Health Service. Many of these firms have taken similar initiatives in terms off, you know, from perfume manufacturers hand sanitizers. And to answer it is, is and again leading passion levels, making BP and again at the U. N. General Assembly. We launched the end to end integration Guy that helps company essentially to have a sustainable development goes. And that's how we're parting at a very large scale. Andi, if you really look at how we work with our clients and what's Accenture's role there? Uh, you know, from in terms of our clients, you know there are multiple steps that we look at. One is about planning, building, deploying and managing an optimal green color solution. And Accenture has this concept off helping clients for the platform to kind of achieve that goal. And here we're having. We're having a platform called Minor, which has a model called Green Clad Advisor, and this is the capability that helps you provide optimal green cloud, you know, a business case and obviously blueprint for each of our clients. And right from the start in terms off, how do we complete lower migration recommendation toe on improve solution accuracy to obviously bringing in the end to end perspective? You know, with this green clad adviser capability, we're helping our clients capture what we call it the carbon footprint for existing data centers and provide, uh, I would say the current cloud C 02 emissions core that you know, obviously helps them with carbon credits that can further their green agenda. So essentially, this is about recommending a green index score reducing carbon footprint for migration, migrating for green a cloud. And it really look at how accentuate itself is practicing. What we preached. 95% of the applications are in the cloud, and this migration has helped us. Uh, toe lied to about $42.5 million in benefit and in the third year, and and another three million analyzed costs that are saved through rightsizing service consumption. So it's a very broad umbrella and a footprint in terms of having engage societally with the U. N our clients. And what is it that we exactly bring to our clients in solving a specific problem? >>Accenture isn't is walking the walk as you say? >>Yes, So that that is that we we practice what we preach, and that is something that we take it to heart. We want toe have a responsible business and we want to practice it. And we want to advise our clients around that >>you are your own use case, and so they they know they can take your advice. So talk a little bit about the global, the cooperation that's needed. We know that conquering this pandemic is going to take a coordinated global effort and talk a little bit about the great reset initiative. First of all, what is that? Why don't we? Why don't we start there? And then we could delve into it a little bit more. >>Okay, so before we get to how we're cooperating, the great recent initiative is about improving the state of the world, and it's about a group of global stakeholders cooperating to simultaneously manage the direct consequences of their Cohen 19 prices andan spirit of this cooperation that you're seeing during Court 19 which will obviously either toe post pandemic project will the worth pressing issues. As I say, we're increasing companies to realize combined potential of technology and sustainable impact, to use enterprise solutions to address with urgency and scale and obviously multiple challenges that are facing our world. One of the ways that you're increasing, uh, companies to reach their Venus cloud with extensions cloud strategy is to build a solid foundation that is resilient. I would prefer to faster to the current as well as future times. Now, when you think of Cloud as the foundation that drives the digital transformation, it's about scale, speed, streamlining your operations and obviously reducing costs. And and as these businesses sees the construct of cloud first, they must remain obviously responsible and trusted. Now think about this right as part of our analysis that profitability can co exist with responsible and sustainable practices. Let's say that on the data centers migrated from on from the cloud based, we estimate, you know, that would reduce carbon emissions globally by 60 million tons for years. Andi, think about it this way, right? Easier Metric will be taking out 22 million cars off the road Thea Other examples that you've seen right in terms off the NHS work that they're doing in UK to build, uh, you know, a Microsoft teams were in based integration and the platform he rolled out for 1.2 million in it. Just users Onda. About 16,000 users there were able to secure instant messages, you know, obviously complete audio video calls and host working meetings across England. So this this work that we did with NHS is is something that we're collaborating with a lot of fools and powering businesses, not marriage. >>Well, you're vividly describing the business case for sustainability. What do you see as the future of cloud when thinking about it through this lens of sustainability and also going back to what you were talking about in terms of how you are helping your fostering cooperation within these organizations? >>That's a very good question, because so if you look at today, right, businesses are obviously environmentally aware, and they are expanding efforts to decrease power consumption, carbon emissions, and they want to run a sustainable operational efficiency across all elements of the business. And this is an increasing trend. And there is that option off energy efficient infrastructure in the global market. And this trend is the cloud. First thinking and with the right cloud migration that we've been discussing is what unlocking new opportunity, like clean energy transitions enabled, enabled by cloud based geographic analysis, material based reductions and better data insights. And this is something that, well, we'll drive with obviously faster analytics platform that is out there now. The sustainability is actually the future of business, which is companies that have historically different the financial security or agility benefits to cloud. Now sustainability becomes an imperative for them and our own experience. Accenture's experience with cloud migrations We have seen 30 to 40% total cost of ownership savings on its driving. Ah, greater workloads, flexibility, better service, somebody utilization and obviously more energy efficient public clouds that cost obviously well, that that drive a lot of these enterprise own data centers. So in our view, what we're seeing is that this this, uh, sustainable cloud position helps helps companies to a drive a lot of the goals, in addition to their financial and other goals. >>So what should organizations who are who are watching this interview and saying, Hey, I need to know more. What do you recommend to them and what? Where should they go to get more information on Green Cloud. >>You know, if you're if you're a business leader and you're thinking about which cloud provider is good, how should applications be modernized to meet our day to day needs Which cloud driven innovation should be priorities? Uh, you know, that's why Accenture, uh, from the Cloud First organization and essentially to provide the whole stack of cloud services to help our clients become a cloud first business. You know, it's all about exhibition. The digital transformation innovating faster, creating differentiated and sustainable value for our clients. And we're powering it up with 70,000 cloud professionals, $3 billion investment and bringing together unmasked depth and breadth of cloud services for our clients in terms of plant solutions and obviously the ecosystem partnership that we have that we're seeing today, Andi assets that help our clients realize that goes on and again toe do reach out to us way can help them to two men, obviously an optimal, sustainable cloud for solution that meets the business needs and being unprecedented levels of innovation. Our experience will be an advantage. And now more than ever, Rebecca. >>So just closing us out here, Do you have any advice for these companies who are navigating a great deal of uncertainty? We What? What do you think? The next 12 to 24 months. What do you think that should be on the minds of CEOs as they go >>forward. So as CEOs are thinking about rapidly leveraging cloud migrating to cloud off, one of the elements that we want them to be thoughtful about is can they do that with unprecedented level of innovation, but also build a greener planet and a greener balance sheet? If we can achieve this balance and and kind off have, ah, have, ah, world, which is greener. I think the world will win and we all along with extension of clients, will win. That's what I will say, Rebecca. >>That is an optimistic outlook, and I will take it. Thank you so much. Key shore for coming on the show. >>Thank you so much. >>That was Accenture's Key Shore. Dirk Rebecca. Night. Stay tuned for more of the Cube virtual coverage of the Accenture Executive Summit

Published Date : Dec 1 2020

SUMMARY :

It's the Cube with digital coverage So many organizations around the world are committing to responsible innovation lowering of the migrations to public crowd, we have seen that we can reduce that by 59 you know, based circular operations and sustainable products and services that that you bring into play. How do you partner and what is your approach in terms of helping them with their migrations? And right from the start in terms off, how do we complete lower migration Yes, So that that is that we we practice what we preach, and that is something that we take it We know that conquering this pandemic is going to take a coordinated on from the cloud based, we estimate, you know, that would reduce carbon emissions globally by to what you were talking about in terms of how you are helping your fostering cooperation within a drive a lot of the goals, in addition to their financial and other goals. What do you recommend to them and what? and breadth of cloud services for our clients in terms of plant solutions and obviously the ecosystem partnership So just closing us out here, Do you have any advice for these companies who are navigating a migrating to cloud off, one of the elements that we want them to be thoughtful about is can Key shore for coming on the show. coverage of the Accenture Executive Summit

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
RebeccaPERSON

0.99+

Rebecca KnightPERSON

0.99+

Rolls RoyceORGANIZATION

0.99+

30QUANTITY

0.99+

1.2 millionQUANTITY

0.99+

Kishore DirkPERSON

0.99+

5.9%QUANTITY

0.99+

EnglandLOCATION

0.99+

AccentureORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

Kishore DurgPERSON

0.99+

$3 billionQUANTITY

0.99+

DHLORGANIZATION

0.99+

UKLOCATION

0.99+

22 million carsQUANTITY

0.99+

60 million tonsQUANTITY

0.99+

third yearQUANTITY

0.99+

two menQUANTITY

0.99+

59 million tonsQUANTITY

0.99+

Key ShoreTITLE

0.99+

FirstQUANTITY

0.99+

todayDATE

0.99+

eachQUANTITY

0.99+

three millionQUANTITY

0.99+

pandemicEVENT

0.99+

Accenture Executive SummitEVENT

0.99+

McClarenORGANIZATION

0.98+

TodayDATE

0.98+

AndiORGANIZATION

0.98+

VenusLOCATION

0.98+

Cloud First Global ServicesORGANIZATION

0.98+

first stepQUANTITY

0.98+

bothQUANTITY

0.98+

AWSORGANIZATION

0.98+

40%QUANTITY

0.98+

about 84%QUANTITY

0.98+

about $42.5 millionQUANTITY

0.97+

SpainLOCATION

0.97+

70,000 cloud professionalsQUANTITY

0.97+

Dirk RebeccaPERSON

0.97+

OneQUANTITY

0.97+

About 16,000 usersQUANTITY

0.97+

95%QUANTITY

0.97+

U. N. General AssemblyORGANIZATION

0.97+

Green CloudORGANIZATION

0.97+

UK Health ServiceORGANIZATION

0.97+

about 65%QUANTITY

0.96+

first approachQUANTITY

0.96+

oneQUANTITY

0.96+

UK Charon ConsortiumORGANIZATION

0.96+

BPORGANIZATION

0.96+

AndiPERSON

0.95+

NHSORGANIZATION

0.95+

first businessQUANTITY

0.94+

first approachQUANTITY

0.93+

CubeCOMMERCIAL_ITEM

0.93+

Cohen 19EVENT

0.9+

firstQUANTITY

0.89+

U. NLOCATION

0.88+

Cube virtualCOMMERCIAL_ITEM

0.88+

14% every yearQUANTITY

0.87+

Intel AWSORGANIZATION

0.85+

12QUANTITY

0.85+

BeccaLOCATION

0.81+

up to 98%QUANTITY

0.79+

doubleQUANTITY

0.75+

24 monthsQUANTITY

0.72+

reinvent 2020EVENT

0.7+

CourtEVENT

0.69+

2020DATE

0.61+

OndaORGANIZATION

0.6+

InventEVENT

0.6+

CO two per yearQUANTITY

0.59+

PremORGANIZATION

0.59+

reinvent 2020EVENT

0.56+

Green Clad AdvisorTITLE

0.52+

SeniorPERSON

0.47+

Cloud FirstORGANIZATION

0.46+

19ORGANIZATION

0.43+

Tristan Morel L'Horset & Kishore Durg V1


 

>> Announcer: From around the globe, It's theCUBE with digital coverage of Accenture Executive Summit brought to you by Accenture. >> Welcome everyone to theCUBEs coverage of the Accenture Executive Summit part of AWS reinvent, I'm your host Rebecca Knight. Today we're welcoming back two CUBE alum, We have Kishore Durg, he is the Accenture Senior Managing Director, Cloud First Global Services Lead. Welcome back to the show Kishore. >> Thank you very much Rebecca, nice to meet again. >> Nice to meet you again, and Tristan Morel L'Horset, he is the Managing Director Accenture Cloud First North American Crows, welcome back to you Tristan. >> Great to be back and great to see you again, Rebecca. >> Exactly, even in this virtual format, it is good to see your faces. Today we're going to be talking about myNav and Green Cloud Advisor Capability. Kishore I want to start with you. So myNav is a platform that is really celebrating its first year in existence, November, 2019 is when Accenture introduced it, but it has new relevance in light of this global pandemic that we are all enduring and suffering through. Tell us a little bit about the myNav platform, what it is? >> Sure, Rebecca, we lost it and now what, 2019 and its a does that cloud platform to help our clients navigate the complexity of cloud and cloud decisions and to make it faster and obviously innovating the cloud. With the increased relevance and all the especially over the last few months with the impact of COVID crisis and exhibition of digital transformation, we are seeing the transformation or the acceleration to cloud much faster. This platform that we're talking about has enabled 140 clients globally across different industries to identify the right cloud solution, navigate the complexity, provide a cloud specific solution, simulate what our clients to meet the strategy business needs, and the plant are loving it. >> I want to go to you now Tristan, tell us a little bit about how myNav works and how it helps companies make good cloud choices. >> Yeah, so Rebecca, we've talked about cloud is more than just infrastructure and that's what myNav tries to solve for it. It really looks at a variety of variables, including infrastructure, operating model and fundamentally what clients' business outcomes our clients are looking for, and identify as the optimal solution for what they need and we designed this to accelerate, and we mentioned the pandemic, one of the big focus now is to accelerate. And so we worked through a three-step process. The first is scanning and assessing our client's infrastructure, their data landscape, their application. Second, we use our automated artificial intelligence engine to interact with... We have a wide variety and library of collective plan expertise, and we look to recommend what is the enterprise architecture and solution. And then third, before we aligned with our clients, we look to simulate and test this scaled up model, and this simulation gives our clients a way to see what cloud is going to look like, feel like and how it's going to transform their business before they go there. >> So tell us a little bit about that in real life now as a company so many of people are working remotely having to collaborate not in real life, How is that helping them right now, Tristan? >> So the pandemic has put a tremendous strain on systems because of the demand on those systems and so we talk about resiliency, we also now need to collaborate across data across people, I think all of us are calling from a variety of different places where last year we were all at theCUBE itself, and cloud technologies such as teams, Zoom that we're leveraging now has fundamentally accelerated and clients are looking to on board this for their capabilities, they're trying to accelerate their journey, they realize that now the cloud is what is going to become important for them to differentiate once we come out of the pandemic and the ability to collaborate with their employees, their partners, and their clients through these systems is becoming a true business differentiator for our clients. >> Kishore, I want to talk with you now about myNav multiple capabilities and helping clients design and navigate their cloud journeys. Tell us a little bit about the green cloud advisor capability and its significance particularly as so many companies are thinking more deeply and thoughtfully about sustainability. >> Yes, so since the launch of myNav, we continue to enhance capabilities for our clients. One of the significant capabilities that we have enabled is the lead cloud advisor. Today Rebecca a lot of the businesses are more environmentally aware and are expanding efforts to decrease power consumption and obviously carbon emissions and run a sustainable operations across every aspect of the enterprise. As a result, you're seeing an increasing trend in adoption of energy efficient infrastructure in the global market. And one of the things that we did a lot of research we found out is that there's an ability to influence our client's carbon footprint through a better cloud solution and that's what being green cloud advisor brings to us. In terms of a lot of the client connotation that we're seeing in Europe, North America and others, lot of our clients are accelerating to a green cloud strategy to unlock greater financial, societal and environmental benefit through obviously cloud-based circular operational and sustainable products and services. That is something that we are enhancing myNav and we're having active client discussions at these point of tome. >> So Tristan, tell us a little bit about how this capability helps clients make greener decisions? >> Yeah, well, let's start about the investments from the cloud providers in renewable and sustainable energy. They have... Most of the hyperscalers today, have been investing significantly on data centers that are run on renewable energy, some incredibly creative constructs on how to do that. And sustainability is there for a key item of importance for the hyperscalers and also for our clients who now are looking for sustainable energy. And it turns out this marriage is now possible, I can we re-marry the green capabilities of the cloud providers with a sustainability agenda of our clients. And so what we look into way the myNav works is it looks at industry benchmarks and evaluates our current clients capabilities and carbon footprint leveraging their existing data centers. We then look to model from an end-to-end perspective, how their journey to the cloud leveraging sustainable and data centers with renewable energy, we look at how their solution will look like and quantify carbon tax credits improve a green index score and provide quantifiable green cloud capabilities and measurable outcomes to our clients shareholders, stakeholders, clients, and customers. And our green plot advisor's sustainability solutions already been implemented at three clients, and in many cases in two cases has helped them reduce the carbon footprint by up to 400% to migration from their existing data center to a green cloud, very, very important item. >> That is remarkable. Now tell us a little bit about the kinds of clients, is this more interesting to clients in Europe? Would you say that it's catching on in the United States? what is the breakdown that you're seeing right now? >> Sustainability has becoming such a global agenda and we're seeing our clients tie this and put this at board level agenda and requirements across the globe. Europe has specific constraints around data sovereignty, where they need their data in country, but from a green a sustainability agenda we see clients across all our markets, North America, Europe, and our growth markets adopt this and we have seen case studies in all three markets. >> Kishore, I want to bring you back into the conversation, talk a little bit about how myNav ties into Accenture's cloud first strategy, your Accenture's CEO, Julie Sweet has talked about post COVID leadership requiring every business to become a cloud first business. Tell us a little bit about how this ethos is in Accenture and how you're sort of looking outward with it too? >> So Rebecca myNav is the launch pad to a cloud first transformation for our clients. Accenture, CEO Julie Sweet shared the Accenture cloud first and our substantial investment demonstrate our commitment and is delivering data value for our clients when they need it the most. And with the digital transformation requiring cloud at scale we're seeing that in the post COVID leadership it requires that every business should become a cloud business, and myNav helps them get there by evaluating the cloud landscape, navigating the complexity, modeling architecting and simulating an optimal cloud solution for our clients and as Tristan was sharing a greener cloud. >> So Tristan talk a little bit more about some of the real life use cases in terms of what are clients seeing? What are the results that they're having? >> Yes, thank you Rebecca. I would say two key things around myNav. the first is the iterative process, clients don't want to wait until they get started, they want to get started and see what their journey is going to look like. And the second is fundamental acceleration, the pandemic as we talked about has accelerated the need to move to cloud very quickly and myNav is there to do that. So how do we do that? First is generating the business cases. Clients need to know in many cases that they have a business case, and by business case we talk about the financial benefits as well as the business outcomes, the green cloud of impact sustainability on the impact. With myNav we can build initial recommendations using a basic understanding of their environment and benchmarks in weeks versus months with indicative value savings and the millions of dollars arranges. So for example very recently we worked with a global oil and gas company, and in only two weeks, we're able to provide an indicative savings worth $27 million over five years. This enabled the client to get started, knowing that there is a business case benefit and then iterate on it. And this iteration is, I would say the second point that is particularly important with myNav that we've seen in Bangalore clients, which is any journey starts with an understanding of what is the application landscape and what are we trying to do with those. These initial assessments that used to take six to eight weeks are now taking anywhere from two to four weeks. So we're seeing a 40 to 50% reduction in the initial assessment, which gets clients started in their journey. And then finally we've had discussions with all of the hyperscalers to help partner with Accenture and leverage myNav to prepared their detailed business case module as they're going to clients and as they're accelerating the client's journey. So real results, real acceleration and is there a journey? Do I have a business case? And furthermore accelerating the journey once we are by giving the ability to work in an iterative approach. >> I mean, it sounds as though the company that clients and employees are sort of saying, this is an amazing time savings look at what I can do here in a condensed amount of time, but in terms of getting everyone on board, one of the things we talked about last time we met Tristan was just how much... One of the obstacles is getting people to sign on and the new technologies and new platforms, those are often the obstacles and struggles that companies face. Have you found that at all? Or what is sort of the feedback that you're getting from employees? >> Yes, clearly there are always obstacles to a cloud journey. If there were an obstacles all our clients would be already fully in the cloud. Well, myNav gives the ability is to navigate through those to start quickly, and then as we identify obstacles we can simulate what things are going to look like, we can continue with certain parts of the journey while we deal with that obstacle, and it's a fundamental accelerator, whereas in the past one obstacle would prevent a client from starting, we can now start to address the obstacles one at a time while continuing and accelerating the client journey, that is the fundamental difference. >> Kishore, I want to give you the final word here, tell us a little bit about what is next for Accenture myNav and what we'll be discussing next year at the Accenture Executive Summit >> Sort of echo, we are continuously evolving with our client needs and reinventing for the future. For myNav SaaS green cloud advisor our plan is to help our clients reduce carbon footprint and again migrate to our greener cloud. And additionally, we're looking at two capabilities which includes sovereign cloud advisor with clients especially in Europe and others are under pressure to meet stringent data norms that Kristan was talking about, and the sovereignty advisor health organization to create an cloud architecture that complies with the green, I would say the data sovereignty norms that is out there. The other element is around data to cloud, we are seeing massive migration for a lot of the data to cloud, and there's a lot of migration hurdles that come within that, we have expanded myNav to support assessment capabilities for assessing applications, infrastructure, but also covering the entire estate, including data and the code level to determine the right cloud solution. So we are pushing the boundaries on what myNav can do, with myNav we have created the ability to take the guesswork out of cloud, navigate the complexity, we are lowering risks costs, and we are achieving client's strategic business objectives while building a sustainable lots with green cloud. >> Any platform that can take some of the guesswork out of the future I'm on board with. Thank you so much, Kristan and Kishore, this has been a great conference. >> Thank you Rebecca. >> Thank you Rebecca. >> Stay tuned for more of theCUBEs coverage of the Accenture Executive Summit, I'm Rebecca ca Knight. (upbeat music)

Published Date : Nov 2 2020

SUMMARY :

Announcer: From around the globe, of the Accenture Executive Summit Rebecca, nice to meet again. he is the Managing Director to see you again, Rebecca. and Green Cloud Advisor Capability. and obviously innovating the cloud. and how it helps companies and identify as the optimal and the ability to collaborate and navigate their cloud journeys. Today Rebecca a lot of the businesses and measurable outcomes to about the kinds of clients, and requirements across the globe. requiring every business to So Rebecca myNav is the launch pad and the millions of dollars arranges. and the new technologies and then as we identify obstacles for a lot of the data to cloud, out of the future I'm on board with. of the Accenture Executive Summit,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
TristanPERSON

0.99+

RebeccaPERSON

0.99+

Rebecca KnightPERSON

0.99+

EuropeLOCATION

0.99+

sixQUANTITY

0.99+

40QUANTITY

0.99+

Kishore DurgPERSON

0.99+

Julie SweetPERSON

0.99+

AccentureORGANIZATION

0.99+

KristanPERSON

0.99+

KishorePERSON

0.99+

November, 2019DATE

0.99+

Tristan Morel L'HorsetPERSON

0.99+

twoQUANTITY

0.99+

BangaloreLOCATION

0.99+

last yearDATE

0.99+

two casesQUANTITY

0.99+

second pointQUANTITY

0.99+

$27 millionQUANTITY

0.99+

140 clientsQUANTITY

0.99+

FirstQUANTITY

0.99+

North AmericaLOCATION

0.99+

oneQUANTITY

0.99+

United StatesLOCATION

0.99+

AWSORGANIZATION

0.99+

TodayDATE

0.99+

next yearDATE

0.99+

2019DATE

0.99+

firstQUANTITY

0.99+

SecondQUANTITY

0.99+

eight weeksQUANTITY

0.99+

secondQUANTITY

0.99+

Accenture Executive SummitEVENT

0.99+

four weeksQUANTITY

0.99+

thirdQUANTITY

0.99+

50%QUANTITY

0.99+

first yearQUANTITY

0.99+

two capabilitiesQUANTITY

0.98+

three clientsQUANTITY

0.98+

three-stepQUANTITY

0.98+

Rebecca ca KnightPERSON

0.98+

OneQUANTITY

0.97+

millions of dollarsQUANTITY

0.97+

first businessQUANTITY

0.97+

pandemicEVENT

0.96+

up to 400%QUANTITY

0.96+

first transformationQUANTITY

0.96+

first strategyQUANTITY

0.96+

myNavORGANIZATION

0.95+

CEOPERSON

0.95+

two weeksQUANTITY

0.94+

Cloud First Global ServicesORGANIZATION

0.92+

Jitesh Ghai, Informatica | CUBE Conversation, July 2020


 

(ambient music) >> Narrator: From the cube studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> Hello welcome to this cube conversation. I'm John Furrier, host of theCUBE here in our Palo Alto studios. During this quarantine, crew doing all the interviews, getting all the top story especially during this COVID pandemic. Great conversation here Jitesh Ghai, Senior Vice President and General Manager of Data Management with Informatica, CUBE alumni multi time. We can't be in person this year, because of the pandemic but a lot of great content. We've been doing a lot of interviews with you guys. Jitesh great to see you. Thanks for coming on. >> Hey, great to see you again. We weren't able to make it happen in person this year, >> but if not in person, >> virtually will have to work. >>In our past conversations on theCUBE and through all the Informatica employees it's always been kind of an inside baseball, kind of inside the ropes conversation in the industry >> about data. >> Now more than ever, with the pandemic, you starting to see people seeing it. Oh, I get it now. I get why data is important. I can see why Cloud First, Mobile First, Data First strategies and now Virtual First, is now this transformational scene. Everyone's feeling it, you can't help not ignore it. It's happening. It's also highlighting what's working, what's not. I have to ask you in the current environment Jitesh what are you seeing as some of those opportunities that your customers are dealing with approach to data? 'Cause clearly, you're working with that data layer, there's a lot of innovation opportunities, you've got CLAIRE on the AI side, all great. But now with the pandemic, it's really forcing that conversation. I got to rethink about what's going to happen after and have a really good strategy. >> Yeah, you're exactly right. There's a broad based realization that, I'll take a step back. First, we all know that as global 2000 organizations or in general, we all need to be data driven, we need to make fact based decisions. And there is a lot of that good work that's happened over the last few years as organizations have realized just how important data is to innovate and to deliver new products and services, new business models. What's really happened is that, during this COVID pandemic, there is a greater appreciation for trust in data. Historically, organizations became data driven, we're on the journey of being increasingly data driven. However, there was some element of Oh, gut or experience and that combined with data will get us to the outcomes we're looking for, will enable us to make the decisions. In this pandemic world of great uncertainty, supply chains falling apart on occasion, groceries not getting delivered on time et cetra, et cetra. The appreciation and critical importance on the quality on the trust of data is greater than ever to drive the insights for organizations. Leaders are less hesitant or sorry, leaders are more hesitant to just go with your gut type of approaches. There is a tremendous reliance on data. And we're seeing it in particular, more than ever, as you can imagine in the healthcare provider sector, in the public sector with federal state and local, as all of these organizations are having to make very difficult decisions, and are increasingly relying on high quality, trustworthy governed data to help them make what can be life or death decision. So a big shift and appreciation for the importance and trustworthiness in their data, their data state and their insights. >> So as the GM of data management and Senior Vice President at Informatica, you get a good view of things. I got to ask you love this data 4.0 concept. Talk about what that means to you because you got customers have been doing data management with you guys for a while, but now it's data 4.0 that has a feeling of agility to it. It's got kind of a DevOps vibe. It feels like a lot of automation being discussed and you mentioned trust. What is data 4.0 mean? >> So data 4.0 for us is where AI and ML is powering data management. And so what do I mean by that? There is a greater insight and appreciation for high quality trustworthy data to enable organizations to make fact based decisions to be more data driven. But how do you do that when data is exponentially growing in volume, where data types are increasing, where data is moving increasingly between Clouds, between On-premises and Clouds between various ecosystems, new data sources are emerging, the internet of things is yet another exploding source of data. This is a lot of different types of data, a lot of volume of data, a lot of different locations, and gravity of data where data resides. So the question becomes how do you practically manage this data without intelligence and automation. And that's what the era of data 4.0 is. Where AI and ML is powering data management, making it more intelligent, automating more and more of what was historically manual to enable organizations to scale, to enable them to scale to the breadth of data that they need to get a greater understanding of their data landscape within the enterprise, to get a greater understanding of the quality of the data within their landscape, how it's moving, and the associated privacy implications of how that data is being used, how effectively it's protected, so on and so forth. All underpinned by our CLAIRE engine, which is AI and ML applied to metadata, to deliver the intelligence and enable the automation of the data management operations. >> Awesome. Thanks for taking the time to define that, love that. The question I want to ask you, I'll put you on the spot here because I think this is an important conversation we've been having and also writing a lot about it on siliconangle.com and that is customers say to us, "Hey, John, I'm investing in Cloud Native technologies, using Cloud data warehouse as a data lakes. I need to make this work because this is a scale opportunity. I need to come out of this pandemic with really agile, scalable solutions that I can move fast on my applications." How do you comment on that? What's your thoughts on this because, you guys are in the middle of all this with the data management. >> I couldn't agree more. Increasingly, data workloads are moving to the Cloud. It's projected that by 2022, 75% of all databases will be in the Cloud, and COVID-19 is really accelerating it. It's opening the eyes of leadership of decision makers to be truly Cloud First and Cloud Native, now more than ever. And so organizations, traditional banking organizations, highly regulated industries that have been hesitant to move to the cloud, are now aggressively embarking on that journey. And industries that were early adopters of the Cloud are now accelerating that journey. I mentioned earlier that, we had a very seamless transition as we moved to a work from home environment, and that's because our IT is Cloud First Cloud Native. And why is that? It's because it's through being Cloud First and Cloud Native that you get the resiliency, the agility, the flexibility benefits in these uncertain times. And we're seeing that with the data and analytics stack as well. Customers are accelerating the move to Cloud data warehouses to Cloud data lakes, and become Cloud Native for their data management stack in addition to the data analytics platforms. >> Great stuff which I agree with hundred percent. Cloud Native is where it goes but you aren't they're (laughs) yet. Still on Hybrid and Multi-cloud is a big discussion. I want to get your thoughts >> Completely. >> On how that's going to play up because if you put Hybrid cloud and Multi-cloud I see Public cloud it's amazing, we know that. But Hybrid and Multi-cloud as the next generation of kind of interoperability framework of Cloud services, you're going to have to overlay and manage data governance and privacy. It's going to get more complicated, right? So how are you seeing your customers approach that piece, on the Public side, and then with Hybrid, because that's become a big discussion point. >> So Hybrid is an absolutely critical enabling capability as organizations modernize their on premise estate into the Cloud. You need to be able to move and connect to your On-premise applications, databases, and migrate the data that's important into the Cloud. So Hybrid is an essential capability. When I say Informatica is Cloud First Cloud Native, being Cloud First Cloud Native as a data management as a service provider if you will, requires essentially capabilities of being able to connect to On-premise data sources and therefore, be Hybrid. So Hybrid architecture is an essential part of that. Equally, it's important to enable organizations to understand what needs to go to the Cloud. As you're modernizing your infrastructure, your applications, your data and analytics stack. You don't need to bring everything to the Cloud with you. So there's an opportunity for organizations to introduce efficiencies. And that's done by enabling organizations to really scan the data landscape On-premise, scan the data that already exists in the various Public clouds that they partner with, and understand what's important, what's not, what can be decommissioned and left behind to realize savings and what is important for the business and needs to be moved into a Cloud Native analytic stack. And that's really where our CLAIRE metadata intelligence capabilities come to bear. And that's really what serves as the foundation of data governance, data cataloging and data privacy, to enable organizations to get the right data into the Cloud. To do so, while ensuring privacy. And to ensure that they govern that data in their new now Cloud Native analytics stack, whether it's AWS, Azure, GCP, snowflake data, bricks, all partners, all deep partnerships that we have. >> Jitesh, I want to get your thoughts on something. I was having a Zoom call a couple weeks ago, with a bunch of CXO friends, people, practitioners, probably some of them are probably your customers. It was kind of a social get together. But we were talking about, how the world we're living in pandemic, from COVID data, fake news, and one of the comments was, finally the whole world now realized what my life like. And in referring to how we're seeing fake news and misinformation kind of screw up an election and you got COVID's got 10 zillion different data points and people are making it to tell stories. And what does it really mean? There's a lot of trust involved. People are confused, and all that's going on. Again, in that backdrop, he said that that's my world. >> Right. This is back down to some of the things you're talking about, trust. We've talked about metadata services in the past. This authenticity, the duck democratization has been around for a while in the enterprise, so that dealing with bad data or fake data or too much data, you can make data (laughs) into whatever you want. You got to make sense of it. What's your thoughts on the reaction to his comment? I mean, what does it make you feel? >> Completely agree, completely agree. And that goes back to the earlier comment I made about making fact based decisions that you can have confidence in because the insight is based on trusted data. And so you mentioned data democratization. Our point of view is to democratize data, you have to do it on a foundational governance, right? There's a reason why traffic lights exist, it's to facilitate or at least attempt to facilitate the optimal free flow of traffic without getting into accidents, without causing congestion, so on and so forth. Equally, you need to have a foundation of governance. And I realized that there's an optical tension of democratized data, which is, free data for everybody consume it whenever and however you want, and then governance, which seems to imply, locking things down controlling them. And really, when I say you need a foundation of data governance, you need to enable for organizations to implement guardrails so that data can be effectively democratized. So that data consumers can easily find data. They can understand how trustworthy it is, what the quality of it is, and they can access it in easy way and consume it, while adhering to the appropriate privacy policies that are fit for the use of that particular set of data that a data and data consumer wants to access. And so, how do you practically do that? That's where data 4.0 AI power data management comes into play. In that, you need to build a foundation of what we call intelligent data governance. A foundation of scanning metadata, combining it with business metadata, linking it into an enterprise knowledge graph that gives you an understanding of an organization and enterprises data language. It auto tags auto curates, it gives you insight into the quality of the data, and now enables organizations to publish these curated data sets into a capability, what we call a data marketplace, so that much like Amazon.com, you can shop for the data, you can browse home and garden, electronics various categories. You can identify the data sets that are interesting to you, when you select them, you can look at the quality dimensions that have already been analyzed and associated with the data set. And you can also review the privacy policies that govern the use of that data set. And if you're interested in it, find the data sets, add them to your shopping cart, like you would do with Amazon.com, and check out. And when you do that triggers off an approval workflow to enable organizations to that last mile of governing access. And once approved, we can automatically provision the datasets to wherever you want to analyze them, whether it's in Tableau Power BI, an S3 market, what have you. And that is what I mean by a foundation of intelligent data governance. That is enabling data democratization. >> A common metadata layer gives you capabilities to use AI, I get that, There's a concept that you guys are talking a lot about, this augmentation to the data. This augmented data management activities that go on. What does that mean? Can you describe and explain that further and unpack that? This augmented data management activity? >> Yeah, and what do we mean by augmented data management, it's a really a first step into full blown automation of data management. In the old world, a developer would connect to a source, parse the source schema, connect to another source, parse its source schema, connect to the target, understand the target schema, and then pick the appropriate fields from the various sources, structure it through a mapping and then run a job that transforms the data and delivers it to a target database, in its structure, in its schema, in its format. Now that we have enterprise scale metadata intelligence, we know what source of data looks like, we know what targets exist as you simply pick sources and targets, we're able to automatically generate the mappings and automate this development part of the process so that organizations can more rapidly build out data pipelines to support their AI to operationalize AIML, to enable data science, and to enable analytics. >> Jitesh great insight. I really appreciate you explaining all this concept and unpacking that with me. Final point, I'd love you to have you just take a minute to put the plug in there for Informatica, what you're working on? What are your customers doing? What are some of the best practices coming out of the current situation? Take a minute to talk about that. >> Yeah, thank you, I'm happy to. It really comes down to focusing on enabling organizations to have a complete understanding of their data landscape. And that is, where we're enabling organizations to build an enterprise knowledge graph of technical metadata, business metadata, operational usage metadata, social metadata to understand and link and develop the necessary context to understand what data exists, where how it's used, what its purpose is and whether or not you should be using. And that's where we're building the Google for the enterprise to help organizations develop that. Equally, leveraging that insight, we're building out the necessary that insight and intelligence through CLAIRE, we're building out the automation in the data quality capabilities, in the data integration capabilities, in the metadata management capabilities, in the master data management capabilities, as well as the data privacy capability. So things that our tooling historically used to do manually, we're just automating it so that organizations can more productively access data, understand it and scale their understanding and insight and analytics initiatives with greater trust greater insight. It's all built on a foundation of our intelligent data platform. >> Love it, scaling data. It's that's really the future fast, available, highly available, integrated to the applications for AI. That's the future. >> Exactly right. Data 4.0, (laughs) AI power data management. >> I love talking about data in the future, because I think that's really valuable. And I think developers, and I've always been saying for over a decade now data is a critical piece for the applications, and AI really unlocks that of having it available, and surface is critical. You guys doing a great job. Thanks for the insight, appreciate you Jitesh. Thank you for coming on. >> Thanks for having me. Pleasure to be here. >> You couldn't do it in person with Informatica world but we're getting the conversations here on the remote CUBE, CUBE virtual. I'm John Furrier, you're watching CUBE conversation with Jitesh Ghai Senior Vice President General Manager, Data Manager at Informatica. Thanks for watching. (upbeat music)

Published Date : Jul 13 2020

SUMMARY :

leaders all around the world, because of the pandemic Hey, great to see you again. I have to ask you in the and that combined with data I got to ask you love that they need to get and that is customers say to us, in addition to the data but you aren't they're (laughs) yet. On how that's going to play up and connect to your On-premise and people are making it to tell stories. This is back down to some of the things And that goes back to the There's a concept that you and to enable analytics. of the current situation? and whether or not you should be using. integrated to the applications for AI. AI power data management. data in the future, Pleasure to be here. on the remote CUBE, CUBE virtual.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jitesh GhaiPERSON

0.99+

John FurrierPERSON

0.99+

JiteshPERSON

0.99+

Palo AltoLOCATION

0.99+

JohnPERSON

0.99+

July 2020DATE

0.99+

InformaticaORGANIZATION

0.99+

Amazon.comORGANIZATION

0.99+

FirstQUANTITY

0.99+

AWSORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

2022DATE

0.99+

BostonLOCATION

0.99+

CUBEORGANIZATION

0.98+

this yearDATE

0.98+

siliconangle.comOTHER

0.98+

pandemicEVENT

0.97+

COVID pandemicEVENT

0.96+

NativeTITLE

0.96+

hundred percentQUANTITY

0.96+

Cloud NativeTITLE

0.96+

Cloud First Cloud NativeTITLE

0.95+

first stepQUANTITY

0.94+

Cloud NativeTITLE

0.93+

Data FirstORGANIZATION

0.93+

Mobile FirstORGANIZATION

0.93+

CloudTITLE

0.92+

HybridTITLE

0.92+

CXOORGANIZATION

0.91+

couple weeks agoDATE

0.9+

10 zillion different data pointsQUANTITY

0.9+

over a decadeQUANTITY

0.89+

Cloud First Cloud NativeTITLE

0.89+

Virtual FirstORGANIZATION

0.88+

Cloud FirstCOMMERCIAL_ITEM

0.86+

AzureORGANIZATION

0.85+

COVID-19OTHER

0.84+

CloudCOMMERCIAL_ITEM

0.83+

GCPORGANIZATION

0.81+

2000 organizationsQUANTITY

0.81+

75%QUANTITY

0.75+

Tableau Power BITITLE

0.75+

one of the commentsQUANTITY

0.75+

Cloud NativeCOMMERCIAL_ITEM

0.73+

Cloud FirstORGANIZATION

0.73+

lastDATE

0.72+

SeniorPERSON

0.71+

CLAIREPERSON

0.68+

COVIDOTHER

0.67+

yearsDATE

0.64+

CUBETITLE

0.59+

theCUBEORGANIZATION

0.58+

ManagementORGANIZATION

0.52+

PresidentPERSON

0.5+

FirstTITLE

0.48+

Jitesh Ghai, Informatica | CUBE Conversation, July 2020


 

(ambient music) >> Narrator: From the cube studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> Hello welcome to this cube conversation. I'm John Furrier, host of theCUBE here in our Palo Alto studios. During this quarantine, crew doing all the interviews, getting all the top story especially during this COVID pandemic. Great conversation here Jitesh Ghai, Senior Vice President and General Manager of Data Management with Informatica, CUBE alumni multi time. We can't be in person this year, because of the pandemic but a lot of great content. We've been doing a lot of interviews with you guys. Jitesh great to see you. Thanks for coming on. >> Hey, great to see you again. We weren't able to make it happen in person this year, but if not in person, virtually will have to work. >> One of the things, I'm a half glass half full kind of guy but you can't look at this without saying man, it's bad. But it really highlights how things are going on. So first, how are you doing? How's everyone Informatica doing over there? You guys are doing okay? >> We are well, we are well, families well, the Informatica family is well. So overall, can't complain can't complain, I think it was remarkable how quickly we were able to transition to a work from home environment for our global 5000 plus organization. And really, the fact that we're Cloud First Cloud Native, both in our product offerings, as well as an IT organization really helped make that transition seamless. >> In our past conversations on theCUBE and through all the Informatica employees it's always been kind of an inside baseball, kind of inside the ropes conversation in the industry about data. Now more than ever, with the pandemic, you starting to see people seeing it. Oh, I get it now. I get why data is important. I can see why Cloud First, Mobile First, Data First strategies and now Virtual First, is now this transformational scene. Everyone's feeling it, you can't help not ignore it. It's happening. It's also highlighting what's working, what's not. I have to ask you in the current environment Jitesh what are you seeing as some of those opportunities that your customers are dealing with approach to data? 'Cause clearly, you're working with that data layer, there's a lot of innovation opportunities, you've got CLAIRE on the AI side, all great. But now with the pandemic, it's really forcing that conversation. I got to rethink about what's going to happen after and have a really good strategy. >> Yeah, you're exactly right. There's a broad based realization that, I'll take a step back. First, we all know that as global 2000 organizations or in general, we all need to be data driven, we need to make fact based decisions. And there is a lot of that good work that's happened over the last few years as organizations have realized just how important data is to innovate and to deliver new products and services, new business models. What's really happened is that, during this COVID pandemic, there is a greater appreciation for trust in data. Historically, organizations became data driven, we're on the journey of being increasingly data driven. However, there was some element of Oh, gut or experience and that combined with data will get us to the outcomes we're looking for, will enable us to make the decisions. In this pandemic world of great uncertainty, supply chains falling apart on occasion, groceries not getting delivered on time et cetra, et cetra. The appreciation and critical importance on the quality on the trust of data is greater than ever to drive the insights for organizations. Leaders are less hesitant or sorry, leaders are more hesitant to just go with your gut type of approaches. There is a tremendous reliance on data. And we're seeing it in particular, more than ever, as you can imagine in the healthcare provider sector, in the public sector with federal state and local, as all of these organizations are having to make very difficult decisions, and are increasingly relying on high quality, trustworthy governed data to help them make what can be life or death decision. So a big shift and appreciation for the importance and trustworthiness in their data, their data state and their insights. >> So as the GM of data management and Senior Vice President at Informatica, you get a good view of things. I got to ask you love this data 4.0 concept. Talk about what that means to you because you got customers have been doing data management with you guys for a while, but now it's data 4.0 that has a feeling of agility to it. It's got kind of a DevOps vibe. It feels like a lot of automation being discussed and you mentioned trust. What is data 4.0 mean? >> So data 4.0 for us is where AI and ML is powering data management. And so what do I mean by that? There is a greater insight and appreciation for high quality trustworthy data to enable organizations to make fact based decisions to be more data driven. But how do you do that when data is exponentially growing in volume, where data types are increasing, where data is moving increasingly between Clouds, between On-premises and Clouds between various ecosystems, new data sources are emerging, the internet of things is yet another exploding source of data. This is a lot of different types of data, a lot of volume of data, a lot of different locations, and gravity of data where data resides. So the question becomes how do you practically manage this data without intelligence and automation. And that's what the era of data 4.0 is. Where AI and ML is powering data management, making it more intelligent, automating more and more of what was historically manual to enable organizations to scale, to enable them to scale to the breadth of data that they need to get a greater understanding of their data landscape within the enterprise, to get a greater understanding of the quality of the data within their landscape, how it's moving, and the associated privacy implications of how that data is being used, how effectively it's protected, so on and so forth. All underpinned by our CLAIRE engine, which is AI and ML applied to metadata, to deliver the intelligence and enable the automation of the data management operations. >> Awesome. Thanks for taking the time to define that, love that. The question I want to ask you, I'll put you on the spot here because I think this is an important conversation we've been having and also writing a lot about it on siliconangle.com and that is customers say to us, "Hey, John, I'm investing in Cloud Native technologies, using Cloud data warehouse as a data lakes. I need to make this work because this is a scale opportunity. I need to come out of this pandemic with really agile, scalable solutions that I can move fast on my applications." How do you comment on that? What's your thoughts on this because, you guys are in the middle of all this with the data management. >> I couldn't agree more. Increasingly, data workloads are moving to the Cloud. It's projected that by 2022, 75% of all databases will be in the Cloud, and COVID-19 is really accelerating it. It's opening the eyes of leadership of decision makers to be truly Cloud First and Cloud Native, now more than ever. And so organizations, traditional banking organizations, highly regulated industries that have been hesitant to move to the cloud, are now aggressively embarking on that journey. And industries that were early adopters of the Cloud are now accelerating that journey. I mentioned earlier that, we had a very seamless transition as we moved to a work from home environment, and that's because our IT is Cloud First Cloud Native. And why is that? It's because it's through being Cloud First and Cloud Native that you get the resiliency, the agility, the flexibility benefits in these uncertain times. And we're seeing that with the data and analytics stack as well. Customers are accelerating the move to Cloud data warehouses to Cloud data lakes, and become Cloud Native for their data management stack in addition to the data analytics platforms. >> Great stuff which I agree with hundred percent. Cloud Native is where it goes but you aren't they're (laughs) yet. Still on Hybrid and Multi-cloud is a big discussion. I want to get your thoughts >> Completely. >> On how that's going to play up because if you put Hybrid cloud and Multi-cloud I see Public cloud it's amazing, we know that. But Hybrid and Multi-cloud as the next generation of kind of interoperability framework of Cloud services, you're going to have to overlay and manage data governance and privacy. It's going to get more complicated, right? So how are you seeing your customers approach that piece, on the Public side, and then with Hybrid, because that's become a big discussion point. >> So Hybrid is an absolutely critical enabling capability as organizations modernize their on premise estate into the Cloud. You need to be able to move and connect to your On-premise applications, databases, and migrate the data that's important into the Cloud. So Hybrid is an essential capability. When I say Informatica is Cloud First Cloud Native, being Cloud First Cloud Native as a data management as a service provider if you will, requires essentially capabilities of being able to connect to On-premise data sources and therefore, be Hybrid. So Hybrid architecture is an essential part of that. Equally, it's important to enable organizations to understand what needs to go to the Cloud. As you're modernizing your infrastructure, your applications, your data and analytics stack. You don't need to bring everything to the Cloud with you. So there's an opportunity for organizations to introduce efficiencies. And that's done by enabling organizations to really scan the data landscape On-premise, scan the data that already exists in the various Public clouds that they partner with, and understand what's important, what's not, what can be decommissioned and left behind to realize savings and what is important for the business and needs to be moved into a Cloud Native analytic stack. And that's really where our CLAIRE metadata intelligence capabilities come to bear. And that's really what serves as the foundation of data governance, data cataloging and data privacy, to enable organizations to get the right data into the Cloud. To do so, while ensuring privacy. And to ensure that they govern that data in their new now Cloud Native analytics stack, whether it's AWS, Azure, GCP, snowflake data, bricks, all partners, all deep partnerships that we have. >> Jitesh, I want to get your thoughts on something. I was having a Zoom call a couple weeks ago, with a bunch of CXO friends, people, practitioners, probably some of them are probably your customers. It was kind of a social get together. But we were talking about, how the world we're living in pandemic, from COVID data, fake news, and one of the comments was, finally the whole world now realized what my life like. And in referring to how we're seeing fake news and misinformation kind of screw up an election and you got COVID's got 10 zillion different data points and people are making it to tell stories. And what does it really mean? There's a lot of trust involved. People are confused, and all that's going on. Again, in that backdrop, he said that that's my world. >> Right. This is back down to some of the things you're talking about, trust. We've talked about metadata services in the past. This authenticity, the duck democratization has been around for a while in the enterprise, so that dealing with bad data or fake data or too much data, you can make data (laughs) into whatever you want. You got to make sense of it. What's your thoughts on the reaction to his comment? I mean, what does it make you feel? >> Completely agree, completely agree. And that goes back to the earlier comment I made about making fact based decisions that you can have confidence in because the insight is based on trusted data. And so you mentioned data democratization. Our point of view is to democratize data, you have to do it on a foundational governance, right? There's a reason why traffic lights exist, it's to facilitate or at least attempt to facilitate the optimal free flow of traffic without getting into accidents, without causing congestion, so on and so forth. Equally, you need to have a foundation of governance. And I realized that there's an optical tension of democratized data, which is, free data for everybody consume it whenever and however you want, and then governance, which seems to imply, locking things down controlling them. And really, when I say you need a foundation of data governance, you need to enable for organizations to implement guardrails so that data can be effectively democratized. So that data consumers can easily find data. They can understand how trustworthy it is, what the quality of it is, and they can access it in easy way and consume it, while adhering to the appropriate privacy policies that are fit for the use of that particular set of data that a data and data consumer wants to access. And so, how do you practically do that? That's where data 4.0 AI power data management comes into play. In that, you need to build a foundation of what we call intelligent data governance. A foundation of scanning metadata, combining it with business metadata, linking it into an enterprise knowledge graph that gives you an understanding of an organization and enterprises data language. It auto tags auto curates, it gives you insight into the quality of the data, and now enables organizations to publish these curated data sets into a capability, what we call a data marketplace, so that much like Amazon.com, you can shop for the data, you can browse home and garden, electronics various categories. You can identify the data sets that are interesting to you, when you select them, you can look at the quality dimensions that have already been analyzed and associated with the data set. And you can also review the privacy policies that govern the use of that data set. And if you're interested in it, find the data sets, add them to your shopping cart, like you would do with Amazon.com, and check out. And when you do that triggers off an approval workflow to enable organizations to that last mile of governing access. And once approved, we can automatically provision the datasets to wherever you want to analyze them, whether it's in Tableau Power BI, an S3 market, what have you. And that is what I mean by a foundation of intelligent data governance. That is enabling data democratization. >> A common metadata layer gives you capabilities to use AI, I get that, There's a concept that you guys are talking a lot about, this augmentation to the data. This augmented data management activities that go on. What does that mean? Can you describe and explain that further and unpack that? This augmented data management activity? >> Yeah, and what do we mean by augmented data management, it's a really a first step into full blown automation of data management. In the old world, a developer would connect to a source, parse the source schema, connect to another source, parse its source schema, connect to the target, understand the target schema, and then pick the appropriate fields from the various sources, structure it through a mapping and then run a job that transforms the data and delivers it to a target database, in its structure, in its schema, in its format. Now that we have enterprise scale metadata intelligence, we know what source of data looks like, we know what targets exist as you simply pick sources and targets, we're able to automatically generate the mappings and automate this development part of the process so that organizations can more rapidly build out data pipelines to support their AI to operationalize AIML, to enable data science, and to enable analytics. >> Jitesh great insight. I really appreciate you explaining all this concept and unpacking that with me. Final point, I'd love you to have you just take a minute to put the plug in there for Informatica, what you're working on? What are your customers doing? What are some of the best practices coming out of the current situation? Take a minute to talk about that. >> Yeah, thank you, I'm happy to. It really comes down to focusing on enabling organizations to have a complete understanding of their data landscape. And that is, where we're enabling organizations to build an enterprise knowledge graph of technical metadata, business metadata, operational usage metadata, social metadata to understand and link and develop the necessary context to understand what data exists, where how it's used, what its purpose is and whether or not you should be using. And that's where we're building the Google for the enterprise to help organizations develop that. Equally, leveraging that insight, we're building out the necessary that insight and intelligence through CLAIRE, we're building out the automation in the data quality capabilities, in the data integration capabilities, in the metadata management capabilities, in the master data management capabilities, as well as the data privacy capability. So things that our tooling historically used to do manually, we're just automating it so that organizations can more productively access data, understand it and scale their understanding and insight and analytics initiatives with greater trust greater insight. It's all built on a foundation of our intelligent data platform. >> Love it, scaling data. It's that's really the future fast, available, highly available, integrated to the applications for AI. That's the future. >> Exactly right. Data 4.0, (laughs) AI power data management. >> I love talking about data in the future, because I think that's really valuable. And I think developers, and I've always been saying for over a decade now data is a critical piece for the applications, and AI really unlocks that of having it available, and surface is critical. You guys doing a great job. Thanks for the insight, appreciate you Jitesh. Thank you for coming on. >> Thanks for having me. Pleasure to be here. >> You couldn't do it in person with Informatica world but we're getting the conversations here on the remote CUBE, CUBE virtual. I'm John Furrier, you're watching CUBE conversation with Jitesh Ghai Senior Vice President General Manager, Data Manager at Informatica. Thanks for watching. (upbeat music)

Published Date : Jul 9 2020

SUMMARY :

leaders all around the world, because of the pandemic Hey, great to see you again. One of the things, I'm a And really, the fact that I have to ask you in the and that combined with data I got to ask you love that they need to get and that is customers say to us, early adopters of the Cloud but you aren't they're (laughs) yet. On how that's going to play up and connect to your On-premise and people are making it to tell stories. This is back down to some of the things And that goes back to the There's a concept that you and delivers it to a target database, of the current situation? and whether or not you should be using. It's that's really the future fast, AI power data management. data in the future, Pleasure to be here. on the remote CUBE, CUBE virtual.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jitesh GhaiPERSON

0.99+

John FurrierPERSON

0.99+

JiteshPERSON

0.99+

JohnPERSON

0.99+

Palo AltoLOCATION

0.99+

July 2020DATE

0.99+

InformaticaORGANIZATION

0.99+

AWSORGANIZATION

0.99+

2022DATE

0.99+

GoogleORGANIZATION

0.99+

FirstQUANTITY

0.99+

75%QUANTITY

0.99+

Amazon.comORGANIZATION

0.99+

BostonLOCATION

0.99+

firstQUANTITY

0.99+

oneQUANTITY

0.98+

pandemicEVENT

0.98+

this yearDATE

0.98+

siliconangle.comOTHER

0.98+

hundred percentQUANTITY

0.98+

CUBEORGANIZATION

0.98+

first stepQUANTITY

0.98+

bothQUANTITY

0.97+

Cloud NativeTITLE

0.97+

COVID pandemicEVENT

0.96+

OneQUANTITY

0.95+

10 zillion different data pointsQUANTITY

0.94+

GCPORGANIZATION

0.94+

COVID-19OTHER

0.92+

5000 plusQUANTITY

0.92+

CloudTITLE

0.91+

Cloud NativeTITLE

0.9+

COVIDOTHER

0.87+

couple weeks agoDATE

0.86+

AzureORGANIZATION

0.82+

CLAIREPERSON

0.82+

over a decadeQUANTITY

0.81+

2000 organizationsQUANTITY

0.81+

Mobile FirstORGANIZATION

0.8+

CXOORGANIZATION

0.79+

Data FirstORGANIZATION

0.78+

Cloud FirstCOMMERCIAL_ITEM

0.78+

CloudCOMMERCIAL_ITEM

0.77+

Virtual FirstORGANIZATION

0.77+

Cloud NativeCOMMERCIAL_ITEM

0.74+

SeniorPERSON

0.74+

halfQUANTITY

0.73+

Data ManagementORGANIZATION

0.72+

HybridTITLE

0.7+

FirstTITLE

0.66+

theCUBEORGANIZATION

0.66+

lastDATE

0.66+

Cloud First Cloud NativeTITLE

0.66+

Cloud First Cloud NativeTITLE

0.65+

Tableau Power BITITLE

0.64+

yearsDATE

0.63+

NativeTITLE

0.62+

FirstORGANIZATION

0.55+

Vice PresidentPERSON

0.51+

7 The Value of Oracle + Oracle Consulting


 

>> Narrator: From theCUBE Studios in Palo Alto and Boston, it's theCUBE. Covering empowering the autonomous enterprise. Brought to you by Oracle Consulting. >> Welcome back to theCUBE. I'm Dave Valante. We're covering the transformation of Oracle Consulting, specifically focused on really what is what I consider a rebirth from really staff augmentation to a much more strategic partner for customers. And with me to explore that a little bit is Sherry Lautenbach. She's the Senior Vice President of Cloud Key Accounts at Oracle. And we're also joined by Pat Mongovin who's a group VP for the North American Cloud Strategy, also at Oracle. Folks, welcome to theCUBE. Thanks for coming on. >> Thanks Dave. >> Yep, thanks for having us. >> You're welcome. So Sherry, you're out talking to customers a lot, and I'm curious as to what that conversation is like, specifically as it relates to consulting. Are you bringing Oracle Consulting now into the conversation? What's that conversation like? >> Absolutely, in fact every conversation we have relating to our Cloud strategy, Oracle Consulting is part and parcel to that. They are not staff augmentation, they are actually the digital transformation arm of what we do around Cloud. So it's been really interesting to see what they've been able to do in terms of changing the narrative of what we do at Oracle from just a software company to really transforming to a Cloud provider. >> Strategy, obviously a fundamental part of any customer interaction. But what are you seeing? What underscores customer strategies? What are the business drivers for them right now? What are the catalysts that are driving their technology spending decision? >> Yeah, it's a great question Dave. I think a lot of it depends upon, especially in the times that we're in now, depends upon the industry that they're in. But, most importantly what we're seeing is right now is durability. So we want to make sure that the customers have our Oracle customers and others have an opportunity to have disaster recovery, business continuity. In this stage right now it's less about expansion per say, unless they're in an industry that's uniquely in a position for that and more about durability of the overall strategy. So when we look at that durability we think about kind of two core missions. We think about sort of back office operations and continuity and then we think about transformational revenue generation, and so when we partner with those, yes we want to make sure that we have both of those concepts in mind. >> You know we have a lot of talk about in our community about Cloud first. I think Oracle has sort of put forth the gauntlet of look, we're leading now with Cloud. You both have Cloud in your title, but obviously being Cloud first is more than that. Sherry, I wonder if you could talk about your customer's and your Cloud journey and share with us and kind of convince us that you are Cloud first. >> Sure, no that's a great question and in fact I joined Oracle about eleven months ago. I was in the industry for about 25 years and I joined specifically because I believe in what Oracle is doing around this Cloud journey. We are in our second generation of Cloud capabilities, and that's purposeful. And we do that because we've realized that where Cloud started and where we are today are two totally different things. And so we have capabilities around security, viability, extensions with autonomous, that other Cloud providers just simply don't have. And we've built these from the ground up to ensure that we can run Oracle workloads, databases and applications far better than any other Cloud provider. So it's a super exciting time to be at Oracle and it's absolutely fascinating what our customers are doing to adopt our technology. >> I want to ask you a sort of similar question. How fundamental is Cloud to organization strategies. Obviously everybody has a Cloud strategy. But I'm specifically asking as it relates to mission-critical workloads because let's face it. That's been the hardest to move into the Cloud. So, when you're out talking to customers about their strategy, and obviously dovetailing into Oracle's strategy, how do you align you know those two views? >> Yeah, it's actually a really fascinating question. So first, I think I would respond in the following way. When I think about our portfolio, I don't necessarily say Cloud first, I say customer first. And I really want the customer to make a decision based upon a deployment model that makes sense for that particular customer. Whether it's a regulated industry or the public sector or any sort of compliance considerations. So Oracle is one of the very few enterprise class Cloud providers that has, obviously, on-premise capabilities as well. And so, 99% of the cases that we see, with the exception of some of the sort of startup S&B-type folks, that are bored in the Cloud, we're dealing with the hybrid Cloud model anyway. And so that's kind of the first order of priorities, what's right for the customer and let's make sure that we get the appropriate deployment model for that customer. In terms of enterprise, essentially the workloads that we have. Whether it's Cloud or on-prem, are enterprise workloads. And those are kind of separated into two brackets. One would be for mission, sort of the revenue generation side, and one would be mission critical, sort of the back office. So Oracle is historically tremendous at the back office side, running finance, running operations, running the supply chain. Doing those things that are mission-critical. On the core mission side that's really where we're starting to focus now which is getting out into the revenue generation, the mission of the entity, with things like high-performance compute, and making sure that we have an ability to support our customers on both sides of the spectrum. >> Sherry, why are customers wanting to put mission-critical workloads in the Cloud? Is it the same sort of Cloud agility and cost, etc. I mean why not just leave it on-prem and keep it protected and maybe spend a little bit more? What's the driver for moving mission-critical workloads into the Cloud? >> Well, I think it's dependent upon what the initiatives are in the company, right? Are they looking for cost reduction, are they looking for top-line growth, are they looking for different capabilities around security that the Cloud can provide? The great thing about what we do is, we have optimized all of our workloads, both our databases and our applications into our Cloud. So we're providing additional capabilities but we're also saving a lot of money. So, we say all the time that you know put us to the test. Let us quantify what we would look like in the Cloud with our workloads versus a competitor. And we will guarantee that we will save you a lot of money. So I think that a lot of it has to do with one, it starts with potentially cost reduction, but then they start seeing additional business value driven out of and back to Oracle Consulting. What Oracle Consulting provides in terms of the business value in the Cloud is transformative for our customers. >> Talk about how you lead in these customer conversations. >> Right, well normally our entry point of one understanding what the business drivers are, right? It has to be a business-led discussion. It really isn't a technology starter point, right? It really is around what business problems are you trying to solve, and how can we help you solve them. And because we know your environments, we know what databases are employed and where they're deployed. What Oracle applications you're leveraging to run your business. We can, I think, successfully position ourselves very competitively against other Cloud providers. And I think that is then something that has resonated incredibly well with our customers, and in fact our largest customers. >> Yeah, so it seems like Oracle could solve things of an important ingredient as part of that strategy 'cause again, if it was five years ago and was just staff augmentation, that's really not a compelling conversation to have with customers. But if you can come in with a mindset of strategic partner, you're bringing in Deloitte, we've been talking to some of their professionals about the elevate program with Oracle. That is a nice lever that you can take advantage of. >> Absolutely, and in fact we've seen that, that is a huge opportunity for us because one, the partnership with Deloitte is incredibly strategic. We also partner with other companies like Accenture and DXC and IBM candidly. And Oracle Consulting is incredibly flexible in terms of what kind of partnerships and alignment they have with our customers, and it's really based on what the customer's preference is. >> Not just about feature or function, speeds and feeds, maybe you can address that, and where does Oracle Consulting fit in that equation? >> We firmly believe that every customer is going to want to have a different option for what they'll do in the Cloud and based on the provider. So we, one, we've partnered with Microsoft and we actually can interconnect our Clouds together to provide that kind of flexibility to our customers and consulting is a key component of that. So we engage our customers and talk about our Microsoft integration, our partnership or the consulting is the arm that does that work for us. So we are seeing them come about in a much different way, in a way that's differentiated between other consulting you know staff augmentation firms. >> I want to end on growth, Pat. Maybe talk about I mean Cloud, Cloud is the growth business, you look at Oracle's business, everybody's business. As Cloud is growing, everything else is either hanging on or declining, so it's all about growth. How do you drive growth, what is Cloud's role in terms of the growth strategy, and maybe add some color to that narrative. >> From a product perspective, I think we're sort of a luxury of riches around the autonomous capability which we haven't talked about. So that's something that's incredibly unique to Oracle. The autonomous database and all the autonomous services that we're rolling out. And that autonomous gives back to what we talked about earlier around security, around performance, around scalability and all these things. So that ultimately we're positioning the capabilities of the future but we're positioning them today. So we're a market leader in this space. We're not only is the Oracle database as you pointed out the market leader. We're a market leader in ERP Cloud and a bunch of the SaaS areas. But this autonomous segment of the market is crucial for us and crucial to our growth. >> Yeah it really is an enabler. I've been saying that it's almost compulsory for Oracle to participate and compete in the Cloud because it gives you that automation and that scale but you're talking about also setting up some future advantages of being able to take advantage of data, the combination of data, AI, and Cloud is the new superpower within the industry. Sherry, I want to end on you. Eleven months in at Oracle, let's say things work out great. You're here two, three, four years down the road, you look back. What does success look like? >> Success looks like every one of our customers moving to the Oracle Cloud and seeing incredible business value from that, partnering with Oracle Consulting. That's what my success criteria is. >> Guys, well listen. Thanks so much for coming on theCUBE where we've been tracking this transformation of Oracle Consulting and one of the things that's very clear as Oracle's obviously serious about Cloud but also serious about bringing in new talent and new skillsets, you're really not only transform Oracle but help transform your customers, so thank you for your time, really appreciate it. >> Thanks so much. >> Yep, you bet, thank you. >> All right, and thank you everybody for watching. This is Dave Valante for theCUBE. We'll see you next time. (bumper music)

Published Date : May 8 2020

SUMMARY :

Brought to you by Oracle Consulting. We're covering the transformation as to what that conversation is like, the narrative of what we do at Oracle What are the catalysts that are driving especially in the times that we're in now, the gauntlet of look, we're to ensure that we can That's been the hardest So Oracle is one of the Is it the same sort of of the business value in the Cloud Talk about how you lead in and how can we help you solve them. the elevate program with Oracle. because one, the partnership and based on the provider. Cloud is the growth business, and a bunch of the SaaS areas. and Cloud is the new to the Oracle Cloud and of Oracle Consulting and one of the things you everybody for watching.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Pat MongovinPERSON

0.99+

IBMORGANIZATION

0.99+

Sherry LautenbachPERSON

0.99+

DeloitteORGANIZATION

0.99+

Dave ValantePERSON

0.99+

MicrosoftORGANIZATION

0.99+

DXCORGANIZATION

0.99+

AccentureORGANIZATION

0.99+

SherryPERSON

0.99+

OracleORGANIZATION

0.99+

DavePERSON

0.99+

Palo AltoLOCATION

0.99+

BostonLOCATION

0.99+

99%QUANTITY

0.99+

twoQUANTITY

0.99+

threeQUANTITY

0.99+

Oracle ConsultingORGANIZATION

0.99+

two viewsQUANTITY

0.99+

Eleven monthsQUANTITY

0.99+

two bracketsQUANTITY

0.99+

bothQUANTITY

0.99+

firstQUANTITY

0.99+

four yearsQUANTITY

0.99+

theCUBEORGANIZATION

0.98+

about 25 yearsQUANTITY

0.98+

PatPERSON

0.98+

both sidesQUANTITY

0.98+

Cloud firstTITLE

0.98+

five years agoDATE

0.97+

Cloud firstTITLE

0.97+

second generationQUANTITY

0.97+

oneQUANTITY

0.97+

two core missionsQUANTITY

0.97+

theCUBE StudiosORGANIZATION

0.97+

CloudTITLE

0.97+

Oracle ConsultingORGANIZATION

0.96+

todayDATE

0.95+

about eleven months agoDATE

0.87+

The Value of Oracle + Oracle Consulting


 

>> Narrator: From theCUBE Studios in Palo Alto and Boston, it's theCUBE. Covering empowering the autonomous enterprise. Brought to you by Oracle Consulting. >> Welcome back to theCUBE. I'm Dave Valante. We're covering the transformation of Oracle Consulting, specifically focused on really what is what I consider a rebirth from really staff augmentation to a much more strategic partner for customers. And with me to explore that a little bit is Sherry Lautenbach. She's the Senior Vice President of Cloud Key Accounts at Oracle. And we're also joined by Pat Mongovin who's a group VP for the North American Cloud Strategy, also at Oracle. Folks, welcome to theCUBE. Thanks for coming on. >> Thanks Dave. >> Yep, thanks for having us. >> You're welcome. So Sherry, you're out talking to customers a lot, and I'm curious as to what that conversation is like, specifically as it relates to consulting. Are you bringing Oracle Consulting now into the conversation? What's that conversation like? >> Absolutely, in fact every conversation we have relating to our Cloud strategy, Oracle Consulting is part and parcel to that. They are not staff augmentation, they are actually the digital transformation arm of what we do around Cloud. So it's been really interesting to see what they've been able to do in terms of changing the narrative of what we do at Oracle from just a software company to really transforming to a Cloud provider. >> Strategy, obviously a fundamental part of any customer interaction. But what are you seeing? What underscores customer strategies? What are the business drivers for them right now? What are the catalysts that are driving their technology spending decision? >> Yeah, it's a great question Dave. I think a lot of it depends upon, especially in the times that we're in now, depends upon the industry that they're in. But, most importantly what we're seeing is right now is durability. So we want to make sure that the customers have our Oracle customers and others have an opportunity to have disaster recovery, business continuity. In this stage right now it's less about expansion per say, unless they're in an industry that's uniquely in a position for that and more about durability of the overall strategy. So when we look at that durability we think about kind of two core missions. We think about sort of back office operations and continuity and then we think about transformational revenue generation, and so when we partner with those, yes we want to make sure that we have both of those concepts in mind. >> You know we have a lot of talk about in our community about Cloud first. I think Oracle has sort of put forth the gauntlet of look, we're leading now with Cloud. You both have Cloud in your title, but obviously being Cloud first is more than that. Sherry, I wonder if you could talk about your customer's and your Cloud journey and share with us and kind of convince us that you are Cloud first. >> Sure, no that's a great question and in fact I joined Oracle about eleven months ago. I was in the industry for about 25 years and I joined specifically because I believe in what Oracle is doing around this Cloud journey. We are in our second generation of Cloud capabilities, and that's purposeful. And we do that because we've realized that where Cloud started and where we are today are two totally different things. And so we have capabilities around security, viability, extensions with autonomous, that other Cloud providers just simply don't have. And we've built these from the ground up to ensure that we can run Oracle workloads, databases and applications far better than any other Cloud provider. So it's a super exciting time to be at Oracle and it's absolutely fascinating what our customers are doing to adopt our technology. >> I want to ask you a sort of similar question. How fundamental is Cloud to organization strategies. Obviously everybody has a Cloud strategy. But I'm specifically asking as it relates to mission-critical workloads because let's face it. That's been the hardest to move into the Cloud. So, when you're out talking to customers about their strategy, and obviously dovetailing into Oracle's strategy, how do you align you know those two views? >> Yeah, it's actually a really fascinating question. So first, I think I would respond in the following way. When I think about our portfolio, I don't necessarily say Cloud first, I say customer first. And I really want the customer to make a decision based upon a deployment model that makes sense for that particular customer. Whether it's a regulated industry or the public sector or any sort of compliance considerations. So Oracle is one of the very few enterprise class Cloud providers that has, obviously, on-premise capabilities as well. And so, 99% of the cases that we see, with the exception of some of the sort of startup S&B-type folks, that are bored in the Cloud, we're dealing with the hybrid Cloud model anyway. And so that's kind of the first order of priorities, what's right for the customer and let's make sure that we get the appropriate deployment model for that customer. In terms of enterprise, essentially the workloads that we have. Whether it's Cloud or on-prem, are enterprise workloads. And those are kind of separated into two brackets. One would be for mission, sort of the revenue generation side, and one would be mission critical, sort of the back office. So Oracle is historically tremendous at the back office side, running finance, running operations, running the supply chain. Doing those things that are mission-critical. On the core mission side that's really where we're starting to focus now which is getting out into the revenue generation, the mission of the entity, with things like high-performance compute, and making sure that we have an ability to support our customers on both sides of the spectrum. >> Sherry, why are customers wanting to put mission-critical workloads in the Cloud? Is it the same sort of Cloud agility and cost, etc. I mean why not just leave it on-prem and keep it protected and maybe spend a little bit more? What's the driver for moving mission-critical workloads into the Cloud? >> Well, I think it's dependent upon what the initiatives are in the company, right? Are they looking for cost reduction, are they looking for top-line growth, are they looking for different capabilities around security that the Cloud can provide? The great thing about what we do is, we have optimized all of our workloads, both our databases and our applications into our Cloud. So we're providing additional capabilities but we're also saving a lot of money. So, we say all the time that you know put us to the test. Let us quantify what we would look like in the Cloud with our workloads versus a competitor. And we will guarantee that we will save you a lot of money. So I think that a lot of it has to do with one, it starts with potentially cost reduction, but then they start seeing additional business value driven out of and back to Oracle Consulting. What Oracle Consulting provides in terms of the business value in the Cloud is transformative for our customers. >> Talk about how you lead in these customer conversations. >> Right, well normally our entry point of one understanding what the business drivers are, right? It has to be a business-led discussion. It really isn't a technology starter point, right? It really is around what business problems are you trying to solve, and how can we help you solve them. And because we know your environments, we know what databases are employed and where they're deployed. What Oracle applications you're leveraging to run your business. We can, I think, successfully position ourselves very competitively against other Cloud providers. And I think that is then something that has resonated incredibly well with our customers, and in fact our largest customers. >> Yeah, so it seems like Oracle could solve things of an important ingredient as part of that strategy 'cause again, if it was five years ago and was just staff augmentation, that's really not a compelling conversation to have with customers. But if you can come in with a mindset of strategic partner, you're bringing in Deloitte, we've been talking to some of their professionals about the elevate program with Oracle. That is a nice lever that you can take advantage of. >> Absolutely, and in fact we've seen that, that is a huge opportunity for us because one, the partnership with Deloitte is incredibly strategic. We also partner with other companies like Accenture and DXC and IBM candidly. And Oracle Consulting is incredibly flexible in terms of what kind of partnerships and alignment they have with our customers, and it's really based on what the customer's preference is. >> Not just about feature or function, speeds and feeds, maybe you can address that, and where does Oracle Consulting fit in that equation? >> We firmly believe that every customer is going to want to have a different option for what they'll do in the Cloud and based on the provider. So we, one, we've partnered with Microsoft and we actually can interconnect our Clouds together to provide that kind of flexibility to our customers and consulting is a key component of that. So we engage our customers and talk about our Microsoft integration, our partnership or the consulting is the arm that does that work for us. So we are seeing them come about in a much different way, in a way that's differentiated between other consulting you know staff augmentation firms. >> I want to end on growth, Pat. Maybe talk about I mean Cloud, Cloud is the growth business, you look at Oracle's business, everybody's business. As Cloud is growing, everything else is either hanging on or declining, so it's all about growth. How do you drive growth, what is Cloud's role in terms of the growth strategy, and maybe add some color to that narrative. >> From a product perspective, I think we're sort of a luxury of riches around the autonomous capability which we haven't talked about. So that's something that's incredibly unique to Oracle. The autonomous database and all the autonomous services that we're rolling out. And that autonomous gives back to what we talked about earlier around security, around performance, around scalability and all these things. So that ultimately we're positioning the capabilities of the future but we're positioning them today. So we're a market leader in this space. We're not only is the Oracle database as you pointed out the market leader. We're a market leader in ERP Cloud and a bunch of the SaaS areas. But this autonomous segment of the market is crucial for us and crucial to our growth. >> Yeah it really is an enabler. I've been saying that it's almost compulsory for Oracle to participate and compete in the Cloud because it gives you that automation and that scale but you're talking about also setting up some future advantages of being able to take advantage of data, the combination of data, AI, and Cloud is the new superpower within the industry. Sherry, I want to end on you. Eleven months in at Oracle, let's say things work out great. You're here two, three, four years down the road, you look back. What does success look like? >> Success looks like every one of our customers moving to the Oracle Cloud and seeing incredible business value from that, partnering with Oracle Consulting. That's what my success criteria is. >> Guys, well listen. Thanks so much for coming on theCUBE where we've been tracking this transformation of Oracle Consulting and one of the things that's very clear as Oracle's obviously serious about Cloud but also serious about bringing in new talent and new skillsets, you're really not only transform Oracle but help transform your customers, so thank you for your time, really appreciate it. >> Thanks so much. >> Yep, you bet, thank you. >> All right, and thank you everybody for watching. This is Dave Valante for theCUBE. We'll see you next time. (bumper music)

Published Date : Apr 28 2020

SUMMARY :

Brought to you by Oracle Consulting. We're covering the transformation as to what that conversation is like, the narrative of what we do at Oracle What are the catalysts that are driving especially in the times that we're in now, the gauntlet of look, we're to ensure that we can That's been the hardest So Oracle is one of the Is it the same sort of of the business value in the Cloud Talk about how you lead in and how can we help you solve them. the elevate program with Oracle. because one, the partnership and based on the provider. Cloud is the growth business, and a bunch of the SaaS areas. and Cloud is the new to the Oracle Cloud and of Oracle Consulting and one of the things you everybody for watching.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Pat MongovinPERSON

0.99+

IBMORGANIZATION

0.99+

Sherry LautenbachPERSON

0.99+

DeloitteORGANIZATION

0.99+

Dave ValantePERSON

0.99+

MicrosoftORGANIZATION

0.99+

DXCORGANIZATION

0.99+

AccentureORGANIZATION

0.99+

SherryPERSON

0.99+

OracleORGANIZATION

0.99+

DavePERSON

0.99+

Palo AltoLOCATION

0.99+

BostonLOCATION

0.99+

99%QUANTITY

0.99+

twoQUANTITY

0.99+

threeQUANTITY

0.99+

Oracle ConsultingORGANIZATION

0.99+

two viewsQUANTITY

0.99+

Eleven monthsQUANTITY

0.99+

two bracketsQUANTITY

0.99+

bothQUANTITY

0.99+

firstQUANTITY

0.99+

four yearsQUANTITY

0.99+

theCUBEORGANIZATION

0.98+

about 25 yearsQUANTITY

0.98+

PatPERSON

0.98+

both sidesQUANTITY

0.98+

Cloud firstTITLE

0.98+

five years agoDATE

0.97+

Cloud firstTITLE

0.97+

second generationQUANTITY

0.97+

oneQUANTITY

0.97+

two core missionsQUANTITY

0.97+

theCUBE StudiosORGANIZATION

0.97+

CloudTITLE

0.97+

Oracle ConsultingORGANIZATION

0.96+

todayDATE

0.95+

about eleven months agoDATE

0.87+

Moritz Mann, Open Systems AG | CUBEConversations, July 2019


 

>> from our studios in the heart of Silicon Valley, Palo Alto, California. It is a cute conversation. >> Everyone. Welcome to this Special Cube conversation here at the Palo Alto Cube Studios. I'm John for a host of Cuba here. Moritz man is the head of the product management team at Open Systems A G. Great to see you again. Thanks for coming in. >> Hey, John. Thanks for having me. >> So last time we spoke, you had your event in Las Vegas. You guys are launching. You have a new headquarters here in Silicon Valley. Opened up this past spring. Congratulations. Thank you. >> Yeah, it's a great, great venue to start, and we set foot on the Silicon Valley ground. So to make our way to >> I know you've been super busy with the new building and rolling out, expanding heavily here in the Valley. But you guys were in the hottest area that we're covering Security Cloud security on premise, security. The combination of both has been the number one conversation pretty much in the cloud world right now. Honestly, besides a normal cloud, native cloud I t hybrid versus multi cloud out. See, that continues to be the discussion I think there's no more debate around multi cloud in hybrid public clouds. Great people gonna still keep their enterprises. But the security equation still is changing this new requirements. What's the latest that you guys are seeing with respect to security? >> Yeah. So, John, what we see is actually that cloud adoption had happens at different speeds. So you have usually the infrastructure of the service. Adoption would happens in a quite controlled way because there's a lift in shift. Do you have your old data center? You you take it and you transferred into azure I W S O G C P. But then there's also uncontrolled at option, which is in the SAS space. And I think this is where a lot off data risk occur, especially the wake off GDP are on where we see that this adoption happens. Maurin a sometimes control, but sometimes in a very uncontrolled way, >> explain that the uncontrolled and controlled expansion of of how security and multi cloud and cloud is going because this interesting control means this this plan's to do stuff uncontrolled means it's just by other forces explain uncontrolled versus controls >> eso controlled specifically means the IittIe team takes as a project plan and aches servers and workloads and moves them in a controlled fashion or in a dedicated project to the cloud. But what happened in the business world of business I t is actually did use those share content at any time with any device at any at any time and in all locations. So this is called the Mobile Enterprise on the Cloud First Enterprise. So it means that the classical security perimeter and the controls in that are my past, actually, by the path of least resistance or the shortest path >> available. And this is the classic case. People use Dropbox with some, you know, personal things. They're at home, they're at work, a p I based software. That's what you're getting at the >> and the issue of this is that that the data that has bean, like contained an pera meters where, you know, as it Caesar, where your data is. This has bean deployed too many edge devices, too many mobile devices, and it's get it gets shared, a nun controlled way. >> We'll get a couple talk tracks would like to drill down on that, because I think this is the trend. We're seeing a pea eye's dominant. The perimeter on the infrastructure has gone away. It's only getting bigger and larger. You got I, O. T and T Edge just and the networks are controlled and also owned by different people. So the packets of moving on it that's crazy so that that's the reality. First, talk track is the security challenge. What is the security challenge? How does a customer figure out what to do from an architectural standpoint when they're dealing with hybrid and multi cloud? So first of >> all, um, customers or BC enterprises try need to re think their infrastructure infrastructure centric view off the architecture's. So the architecture that had been built around data send us needs to become hybrid and multi cloud aware. So that means they need to define a new way off a perimeter, which is in cloud but also in the covering. Still the old, so to say, legacy hyper data center set up, which has the data still in the old data center and at the same time, they need to open up and become the cloud themselves, so to say, and but still draw a perimeter around their data and they users and not and their applications and not so much anymore around the physical infrastructure. >> So taking, changing their view of what a security product is, Is that really what you're getting at? >> Yeah, So the issues with the product point solution was that they fixed a certain part off off a tactile issue. So if you take a firewall in itself, firewall back then it was like a entry door to a big building, and you could could decide who comes out goes in. Now. If the the kind of the walls of the building are vanishing or arm or more FIC, you need to come over the more integrated concept. So having these stacked appliance and stacked security solutions trying to work together and chain them doesn't work anymore. So we think and we see that, >> Why is that? Why doesn't it work? Because in >> the end, it's it's it's hardly two to operate them. Each of those points solutions have their own end off life. They have their own life cycle. They have their own AP eyes. They have their own TCO, as all that needs to be covered. And then there's the human aspect where you have the knowledge pools around >> those technologies. So as an enterprise you have to content to continuously keep the very scar security experts to maintain content continues the depreciating assets running right, >> and they're also in it. We weren't built for tying into a holistic kind of platform. >> Yeah, What we see is that that enterprises now realize we have data centers and it's not accepted reality that you can abstracted with the cloud. So you have You don't own your own servers and buildings anymore. So you have a PAX model to subscribe to Cloud Service is and we think that this has to happen to security to so shift from cap ex to our pecs and the same way also for operational matters >> securities. The service is a crepe is a small I want to ask you on that front you mentioned mobile users. How do you secure the mobile uses when they use cloud collaboration? Because this is really what uses expect, and they want How do you secure it? >> So be secured by by actually monitoring the data where it actually gravitates, and this is usually in the cloud. So we enforce the data that is in transit through, ah, proxies and gators towards the cloud from the endpoint devices, but also then looking by AP eyes in the cloud themselves to look for threats, data leakage and also sandbox. Certain activities that happened. There >> are the next talk talk I want to get into is the expansion to hybrid and multi cloud so that you guys do from a product standpoint, solution for your customers. But in general, this is in the industry conversation as well. How how do you look at this from a software standpoint? Because, you know, we've heard Pat Gelsinger of'em were talking about somewhere to find Data Center S d n. Everything's now software based. You talk about the premiere goes away. You guys were kind of bring up a different approaches. A software perimeter? Yeah, what is the challenge for expanding to multi cloud and hybrid cloud? >> So So the challenge for enterprise and customers we talked to is that they have to run their old business. Gardner once called it by motile business, and it's still adopting not one cloud, but we see in our surveys. And this is also what market research confirms is that customers end up with 2 to 3 loud vendors. So there were will be one or two platforms that will be the primary to their major majority of applications and data gravity. But they will end up and become much more flexible with have running AWS, the old Davis Center. But it was the G, C, P and Azure, or Ali Baba glowed even side by side, right tow cover the different speeds at what their own and the price runs. And >> so I gotta ask you about Cloud Needed was one of the things that you're bringing up that just jumps in my head. And when I got to ask, because this is what I see is a potential challenge. It might be a current challenges when you have kubernetes growing such a rapid rate. You see the level of service is coming online much higher rate. So okay, people, mobile users, they're using the drop boxes, the boxes and using all these FBI service's. But that's just those wraps. As a hundreds and thousands of micro service is being stood up and Tauron down in there, you guys are taking, I think, an approach of putting a perimeter software premieres around these kinds of things, but they get turned on enough. How do you know what's clean? It's all done automatically, so this is becoming a challenge. So is this what you guys mean when you say software perimeter that you guys could just put security around things at any time? Is that explain this? >> Yeah, So? So if you talk about the service match so really mashing cloudy but native functions, I think it's still in the face where it's, I would say, chaos chaotic when you have specific projects that are being ramped up them down. So we draw a perimeter in that specific contact. So let's say you have You're ramping up a lot off cloud a function AWS. We can build a pyramid around this kind off containment and look especially for threats in the activity locks off. The different component is containers, but from from a design perspective, this needs to be, uh, we need to think off the future because if you look at Mike soft on AWS strategy, those containers will eventually move Also back to the edge. Eso were in preparing that to support those models also cover. Bring these functions closer back again to the edge on We call that not any longer the when, ej but it will become a cloud at at actually. So it's not an extension of the land that comes to the data. It's actually the data and the applications coming back to the user and much closer. >> Yeah. I mean, in that case, you could define the on premises environment has an edge, big edge, because this is all about moving, were close and data around. This is what the new normal is. Yeah, So okay, I gotta ask the next question, which is okay, If that's true, that means that kubernetes becomes a critical part of all this. And containers. How do you guys play with that at all? >> So we play with us by by actually looking at data coming from that at the moment. We're looking at this from a from a data transit perspective. We But we will further Maur integrate into their eighties AP eyes and actually become part off the C I C D. Process that building then actually big become a security function in approval and rolling out a cannery to certain service mesh. And we can say, Well, this is safe for this is unsafe This is, I think, the eventual goal to get there. But But for now, it's It's really about tracking the locks of each of those containers and actually having a parent her and segmentation around this service mash cloud. So to say, >> I think you guys got a good thing going on when you talk about this new concept that's of softer to find perimeter. You can almost map that to anything you get. Really think everything has its own little perimeter workload. Could be moving around still in these three secure. So I gotta ask on the next talk Trek is this leads into hybrid cloud. This is the hottest topic. Hybrid cloud to me is the same as multi cloud. Just kind of get together a little bit different. But hybrid cloud means you're operating both on premises and in the cloud. This is becoming a channel most si si SOS Chief admission Security officers. I don't want to fork their teams and have multiple people coding different stacks. They don't want the vendor lock in, and so you're seeing a lot of people pulling back on premises building their own stacks, deploying in the cloud and having a seamless operation. What is your definition of hybrid? Where do you see hybrid going? And how important is it? Have a hybrid strategy. >> So I think the key successfactors of a hybrid strategy is that standards standardization is a big topic. So we think that a service platform that to secure that like the SD when secure service platform rebuilt, needs to be standardized on operational level, but also from a baseline security and detection level. And this means that if you run and create your own work, those on Prem you need to have the same security and standard security and deployment standard for the clout and have the seamless security primary perimeter and level off security no matter where these these deployments are. And the second factor of this is actually how do you ensure a secure data transfer between those different workloads? And this is where S T win comes into play, which acts as a fabric together with when backbone, where we connect all those pieces together in a secure fashion >> where it's great to have you on the Q and sharing your insight on the industry. Let's get into your company. Open systems. You guys provide an integrated solution for Dev Ops and Secure Service and Security Platform. Take a minute to talk about the innovations that you guys were doing because you guys talk a lot about Casby. Talk a lot about integrated esti when but first define what Casby is for. The audience doesn't know what Casby is. C. A S B. It's kicked around all of the security conscious of your new to security. It's an acronym that you should pay attention to so defined casby and talk about your solution. >> Eso casby isn't theory. Aviation means cloud access security we broker. So it's actually becoming this centralized orchestrator that that allows and defines access based on a trust level. So saying, um, first of all, it's between networks saying I have a mobile workforce accessing SAS or I s applications. Can't be it in the middle to provide security and visibility about Where's my data moving? Where's married? Where do I have exposure off off GDP, our compliance or P C. I or he power risks And where is it exposed to, Which is a big deal on it's kind of the lowest level to start with, But then it goes further by. You can use the Casby to actually pull in data that that is about I s were close to toe identified data that's being addressed and stored. So are there any incidentally, a shared data artifacts that are actually critical to the business? And are they shared with extra resource is and then going one step further, where we then have a complete zero trust access model where we say we know exactly who can talkto which application at any time on give access to. But as everything this needs to be is in embedded in an evolution >> and the benefit ultimately goes to the SAS applications toe, have security built in. >> That's the first thing that you need to tackle. Nowadays, it's get your sass, cloud security or policy enforced on, but without disrupting service on business on to actually empower business and not to block and keep out the business >> can make us the classic application developer challenge, which is? They love to co they love the build applications, and what cloud did with Dev Ops was abstracted away the infrastructure so that they didn't have to do all this configuration. Sister. Right? APs You guys air enabling that for security? >> Exactly. Yeah. So coming back to this multi protein product cloud would, which is not keeping up anymore with the current reality and needs of a business. So we took the approach and compared death ops with a great service platform. So we have engineers building the platform. That's Integrated Security Service Platform, which promotes Esti Wen managed Detection response and Caspi Service is in one on the one platform which is tightly integrated. But in the in the customer focus that we provide them on or Pecs model, which is pretty, very predictable, very transparent in their security posture. Make that a scalable platform to operate and expand their business on. >> And that's great. Congratulations. I wanna go back for the final point here to round up the interview for the I T. Folks watching or, um, folks who have to implement multi cloud and hybrid cloud they're sitting there could be a cloud architect that could be an I T. Operations or 90 pro. They think multi cloud this in hybrid club. This is the environment. They have to get their arms around. How? What >> should they >> be thinking about? Around multi cloud and hybrid cloud. What is it, really? What's the reality now? What >> should they be considering for evaluation? What are some of the key things that that should be on their mind when they're dealing with hybrid cloud and all the opportunity around it? >> So I think they're they're like, four key pieces. Oneness. Um, they think they still have to start to think strategic. So what? It's a platform and a partner That helps them to plan ahead for the next 3 to 5 years in a way that they can really focus on what their business needs are. This is the scalability aspect. Secondly, it's a do. We have a network on security, our architecture that allows me to grow confidently and go down different venues to to actually adopt multi clouds without worrying about the security implication behind it. Too much, uh, and to implement it. And third is have this baseline and have this standardized security posture around wherever the data is moving, being at Mobil's being it SAS or being on Prem and in clouds workloads, the fourth pieces again, reading, thinking off where did you spend most of my time? Where do I create? Create value by by defining this framework so it really can create a benefit and value for the enterprise? Because if you do it not right your not right. You will have a way. You will end up with a an architecture that will break the business and not accelerated. >> Or it's made head of product that open systems here inside the Cube studios. Um, great job. Must love your job. You got the keys. A lot of pressure. Security being a product. Head of product for security companies. A lot of pressure before we wrap up. Just give a quick plug for the company. You guys hiring you have a new office space here in Redwood City. Looks beautiful. Give a quick shared play for the company. >> Yeah. So open systems the great company to work with. We're expanding in the U. S. On also, Amy, uh, with all the work force. So we're hiring. So go on our website. We have a lot off open positions, exciting challenges in a growth or into workspace. Andi. Yeah. As you said, security at the moment, it's one of the hottest areas to be in, especially with all the fundamental changes happening in the enterprise and architecture. I d landscape. So yeah, >> and clouds securing specifically. Not just in point. The normal stuff that people used to classify as hot as hot as Hades could be right now. But thanks for coming on. Strong insights. I'm jumping with Cuba here in Palo Alto with more Morris Man is the head of product management for open systems. Thanks for watching.

Published Date : Jul 18 2019

SUMMARY :

from our studios in the heart of Silicon Valley, Palo Alto, A G. Great to see you again. So last time we spoke, you had your event in Las Vegas. So to make our way to What's the latest that you guys are seeing with respect to security? So you have usually the infrastructure of the service. So it means that the classical People use Dropbox with some, you know, personal things. and the issue of this is that that the data that has bean, So the packets of moving on it that's crazy so that that's the reality. So that means they need to define a new way off a perimeter, So if you take a firewall in itself, firewall back then it was like a entry where you have the knowledge pools around So as an enterprise you have to content to continuously keep and they're also in it. So you have You don't own your own servers and buildings The service is a crepe is a small I want to ask you on that front you mentioned mobile users. So be secured by by actually monitoring the data are the next talk talk I want to get into is the expansion to hybrid and multi cloud so that you guys do So So the challenge for enterprise and customers we talked to is that they have to So is this what you guys mean when you say software perimeter that you guys could just put security So it's not an extension of the land that comes to the data. Yeah, So okay, I gotta ask the next question, which is okay, If that's true, that means that kubernetes So to say, So I gotta ask on the next talk Trek is this leads into hybrid cloud. And the second factor of this is actually how do you ensure Take a minute to talk about the innovations that you guys were doing because you guys Can't be it in the middle to provide security That's the first thing that you need to tackle. and what cloud did with Dev Ops was abstracted away the infrastructure so that they didn't have to do But in the in the customer focus This is the environment. What's the reality now? This is the scalability aspect. Or it's made head of product that open systems here inside the Cube studios. We're expanding in the U. The normal stuff that people used to classify as hot as hot

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
JohnPERSON

0.99+

oneQUANTITY

0.99+

Silicon ValleyLOCATION

0.99+

Palo AltoLOCATION

0.99+

AmyPERSON

0.99+

2QUANTITY

0.99+

AWSORGANIZATION

0.99+

Las VegasLOCATION

0.99+

Redwood CityLOCATION

0.99+

Moritz MannPERSON

0.99+

Silicon ValleyLOCATION

0.99+

Pat GelsingerPERSON

0.99+

July 2019DATE

0.99+

U. S.LOCATION

0.99+

second factorQUANTITY

0.99+

hundredsQUANTITY

0.99+

thirdQUANTITY

0.99+

two platformsQUANTITY

0.99+

CubaLOCATION

0.99+

FirstQUANTITY

0.99+

fourth piecesQUANTITY

0.98+

EachQUANTITY

0.98+

Mike softPERSON

0.98+

MoritzPERSON

0.98+

bothQUANTITY

0.98+

twoQUANTITY

0.98+

S T winTITLE

0.98+

FBIORGANIZATION

0.98+

DropboxORGANIZATION

0.98+

T EdgeORGANIZATION

0.97+

Morris ManPERSON

0.97+

Palo Alto, CaliforniaLOCATION

0.97+

SecondlyQUANTITY

0.97+

AndiPERSON

0.96+

firstQUANTITY

0.96+

Dev OpsTITLE

0.96+

Davis CenterORGANIZATION

0.96+

first thingQUANTITY

0.95+

eachQUANTITY

0.94+

Data CenterORGANIZATION

0.94+

one platformQUANTITY

0.93+

5 yearsQUANTITY

0.93+

Open Systems AGORGANIZATION

0.93+

MobilORGANIZATION

0.92+

3 loud vendorsQUANTITY

0.92+

O. TORGANIZATION

0.92+

one cloudQUANTITY

0.9+

3QUANTITY

0.88+

SASORGANIZATION

0.88+

GORGANIZATION

0.88+

Open Systems A G.ORGANIZATION

0.87+

MaurPERSON

0.84+

GardnerPERSON

0.84+

Palo Alto Cube StudiosORGANIZATION

0.83+

TauronPERSON

0.81+

Chief admission Security officersPERSON

0.81+

eightiesDATE

0.78+

four key piecesQUANTITY

0.76+

deathTITLE

0.75+

PecsORGANIZATION

0.75+

CloudTITLE

0.74+

past springDATE

0.74+

one stepQUANTITY

0.73+

zeroQUANTITY

0.73+

threeQUANTITY

0.72+

CubeORGANIZATION

0.65+

CasbyORGANIZATION

0.63+

HadesPERSON

0.63+

CORGANIZATION

0.62+

MaurinLOCATION

0.61+

SOSPERSON

0.61+

CasbyTITLE

0.59+

PremORGANIZATION

0.58+

AliTITLE

0.57+

BabaPERSON

0.56+

DevTITLE

0.54+

EsoORGANIZATION

0.54+

micro serviceQUANTITY

0.52+

CUBEConversationsEVENT

0.51+

AzureORGANIZATION

0.5+

thousandsQUANTITY

0.5+

90QUANTITY

0.49+

opsORGANIZATION

0.48+

pro.ORGANIZATION

0.45+

CaspiTITLE

0.44+

Sébastien Morissette, Intact Financial Group | Cisco Live US 2019


 

>> Narrator: Live from San Diego California it's theCUBE covering Cisco Live, US, 2019 brought to you by Cisco and its ecosystem partners. >> Welcome back we're here at the San Diego convention center for Cisco Live 2019 and you're watching theCUBE the worldwide leader in enterprise tech coverage helping extract the signal from the noise. I'm Stu Miniman we've had three days wall to wall coverage my co-host Dave Vellante and Lisa Martin are all in the house and I'm really excited to actually sit down one on one with one of the users at this user conference the 30th anniversary conference actually for Cisco with their users and partners over 28,000 so speaking for all of them right? We have Sebastien Morissette who's an IT architect specialist at Intact Financial Corporation come to us from beautiful Montreal Canada. >> Exactly. >> All right thank you so much for joining us so Sebastien first of all how many Cisco Lives have you been too? >> Honestly this is my first. >> Oh absolutely exciting for that, my first one I came too was actually 10 years ago I joked at the 20th anniversary they went back 20 years to have some 80's bands they had The Bangles and Devo on and now on the 30 year they moved 10 years forwards they have two great bands from the 90's Wheezer and Foo Fighters so your first time at Cisco Live give us your general impressions of the show. >> Well actually it's been very great I've had a lot of appearances I had to do as well so I got some sessions in I did some work as well so it's amazing to see how these events unfold right? Like the sheer size of this thing and how many people are involved, how many booths how many technical sessions you can have so, I was very pleased I'm here with a lot of people from my team as well from Intact so you know we get the chance to do stuff outside of the work area as well so it's interesting right? It's giving us this opportunity to really deep dive into what we love which is technology but at the same time spend some time together outside of work. >> That's awesome, we've had gorgeous weather here in San Diego hope you definitely get to see the sights before we geek out on some of the technology just give our audience a little bit about Intact and the insurance business but give us a little bit about the history of the company and core focus. >> Okay well Intact is a company that was, they grew as acquisitions with acquisitions we've typically, we were ING Canada back in, before 2010 and afterwards we were publicly traded now so we're Intact Financial Corp. Typically we're the number one PNC insurer in Canada and we've been working with different partners to build our data center 2.0 initiative which is kind of a new offering of you know modern IT services within Intact. >> Okay great and just to, your purview in the company and just the comment about the company is you know when you talk about those transformations you know MNA is something we see a lot in your industry and put some extra special challenges in place when you're doing that but tell us a little bit about what's under your role and scope as to kind of locations, people however you measure you know what, boxes or ports or whatever. >> Okay well you know typically my role is lead architect within the infrastructure and security group for North America Intact through acquisition we actually bought OneBeacon Insurance last year, so typically we now have a US presence as well in specialty insurance, specialty lines so typically whenever we're looking at different technologies we look at the skills sets that we have, we look to see what can be the better half for us to you know accelerate and be more agile in how we actually consume technology so in some cases whatever we're looking at building up these new features like I was talking for data center 2.0 it happens that some of the technologies and the skill sets we have were with Cisco which is why we are here today with the team. >> All right so Sebastien you talk about data center 2.0 and transformation there at the organizational level is it branded data center transformation does the word digital transformation come up in your discussions? >> Yeah data center 2.0 is actually kind of the project name that we've been giving this initiative for the past two years but it really is at the essence a digital transformation, what we're doing is we're typically taking training wheels to the Cloud so we're building an on-prem private Cloud offering with multi-sites so we have three sites in the scope right now and the goal is really to actually allow our business to expand into the Cloud while being in a secure on-prem environment when we get to that maturity level where we feel we're ready to actually really go into public Cloud our software engineering teams our development teams will have experienced it on-prem safely and will have a confidence level to bringing them there so it has been transformational also because we decided to push DevOps culture as far as we can from an infrastructure team so we were trying to get all the adoption from our software engineering folks to actually structure themselves, bring on DevOps team and that we can share with them so they can actually be more agile and get a lot more done without having to depend on us and spend a lot of time waiting for VM's or stuff so trying to accelerate that. >> Awesome I love that 'cause sometimes you hear okay we're going to 2.0 it's basically a fancy refresh but we're going to keep things mostly the same when I hear DevOps I know that culture and organization is something that is a key piece of that, I have to ask you without getting down into the pedantics of this, when you say a private Cloud that's in your data center we understand some of the covenants and reasons what you have but how do you determine whether, what was your guiding line as to how is this a Cloud versus just some new virtualized environment? >> I've had the chance to have great executive sponsorship from my senior vice president typically we were looking at how can we access the Cloud? The way I approached it was overhauling what we do was not the route to go what I asked him to do is say you know trust me I'll start with a clean slate and we will build a brand new landing area for Cloud native applications and new methodologies for modern IT services so typically in the end we didn't overhaul anything that we had we built a brand new sandbox for Intact to be able to work with so we went from disaster recovery to business continuity in that move we've built a three site approach because when I was looking at kind of my capex expenditure if I was building two sites to be fully resilient and be business continuity I would be spending 200% of my capital to actually build up that capacity when you go to three sites it seems awkward but you just need 50% on each site of your capacity to ensure 100% of coverage of your requirements, so in the end you're actually spending 150% of your capacity, or your capex to buy the compute, so there's an incentive there as well. So to answer your question more precisely it's very easy for us to see how it's a Cloud because we're not operating it the same way we're operating our other environment and since we started from scratch every process has been revised we haven't kept everything we had before so we had the chance to build something brand new for that specific offering that our software engineering groups were asking us to do. >> All right that's exciting stuff there when you look at these multi-site deployments I think back in my career and I worked on some of these environments, management, security and networking are absolutely critical, I hear oh okay I've got 50% in each oh my God what if a site gets isolated and I can't talk to those other two so luckily I'm guessing Cisco has something to do with your rollout, we're obviously here at Cisco Live so give us a little bit inside the architecture and especially you know what kind of Cisco pieces are you using? >> All right well you know typically the way that our story started was kind of weird the first thing we've done is we've actually went to Cisco to redesign a DMZ and we got out from Cisco Montreal team with an idea to not just change and buy ACI switches for the DMZ but actually rebuild our whole design to you know integrate ACI into the fabric and then when you start talking about firewalls or switches they tell you well with ACI you have contracts so it really started that way so we built an ACI fabric with the Cisco HyperFlex hyper-converged infrastructure as our compute layer so typically think of it as Intact is building our new version of a software defined data center. So with building that we have all the components so we have the virtualization like you spoke of earlier which is running like you know VMware on site, on top of the HyperFlex and then we have the ACI since we had three sites we topped it off with the multi-site orchestrator to be able to manage consistent policies around all of our three sites and in the end we needed to have an orchestrator to be able to deploy the content onto that and when we were looking at it early on it was Clicker when Cisco purchased Clicker we were looking at finding a Cloud management platform, so we ended up using CloudCenter which is now CloudCenter Suite and in the way we were using it, which was a little atypical from the typical way clients are using CloudCenter today we're taking it into the data center and out to the Cloud whereas when I was talking with Kip Compton earlier this week he was saying you know what sometimes our clients buy it more for the Cloud first and I was like well we have like the inverse story of exactly how we did the opposite but it works as well, so typically where we stand today I have the three sites we're able to deploy with CloudCenter we've got multi-site on top of that and the idea it really is that, I spoke about training wheels earlier well we're taking them off right? In the next couple of weeks we're starting to look into negotiations with public Cloud providers trying to move towards the public Cloud and you know there's exciting news that came out from Cisco this week while I was here about the fact that now you know they're forecasting a lot more collaboration with Microsoft and AWS and now they have all the three major Cloud providers covered with ACI Anywhere so that means all of our security that you were talking about earlier will now have a consistent policy model applied all, everywhere so to be honest I'm not too concerned about if we did a good choice a couple of years back I think we're in our sweet spot right now. >> Yeah and you're right it's a different story than we've generally heard from Cisco and some customers which is I have all of these public Cloud's and I have my data center and I'm looking for some piece to help tie it together and that the CloudCenter Suite is there so you feel you're confident with the platform that you chose and that's going to give you the flexibility as to whichever public Cloud or public Cloud you choose are you at the point there that do you know which public Cloud you're going to be on or maybe it's a little too early? >> Well to be honest you know we're keeping our options open you know we have different providers that are offered, you know the major public one there's Amazon there's Google Cloud we're not closing any options it's really a question of us to do the same secure approach that we've done right now with this offering to really go one at a time make sure that we're able to nail it down, make it secure that we get all the information back so I'm not at a possibility right now to disclose which ones we're dealing with because we're still negotiating but in the end we're not limiting ourselves we just want to be able to scale. >> Right you're confident that the Cisco solution that you choose will give you the flexibility no matter which one you use or if you use multiples or need to make switches along the way? >> Yeah. >> Question I have for you on that is when you look at multi-Cloud one of the things that are challenging for companies is how do I make sure I've got the skillsets because workloads might be portable, networks might be connected but understanding how I manage each of those environments so do you feel CloudCenter Suite's going to help you through that? You know what do you see as you look out over your roadmap as to what that's going to mean for you know your DevOps team and the people managing this environment as it spreads out to the public Cloud? >> Actually I'm feeling really confident because you know especially after seeing a couple of sessions of what Roland Acra and Kip have announced for the data center and for the Cloud piece we're seeing more and more normalization being done by Cisco to actually allow us to be confident in the fact that on prem we're doing ACI and that our policies are going to be mapped to the constructs of the different Cloud providers. So for me what it means is I don't necessarily need to become specialized in how we're going to be operating inside of a Cloud we need to make sure that we get the proper policies built into the different products you know Cisco's branding it the Anywhere right? They have the HX Anywhere the ACI Anywhere and typically that's what we like about it is I can have one consistent set of skillsets and allow the people to use it one thing I found interesting about this week and it's not necessarily to do like more promotion for Cisco is like the Cloud First ACI right? So being able to be starting with ACI in the Cloud I found that was kind of interesting because when you know how the multi-site orchestrator works means apps you build out in the Cloud you're going to be able to to pull back in through the MSO and push it back on prem or anywhere in other Clouds afterwards so I found that was very intuitive of them to go to that route of allowing us to you know transparently migrate apps between sites. >> All right so Sebastien you're using a lot of the latest and greatest from Cisco you talk about the HX the ACI the CloudCenter Suite what advice do you give to your peers out there and they say you know I've used Cisco products for a long time Cisco makes great products but you know simplicity and management across the product lines was something that you know needed some work what does the Cisco of today look like you know what's working well? What still would you like to see them progress on? >> Well you know for us one of the things that was nice like I mentioned earlier is we're typically going greenfield so I didn't have a lot of the issues that other companies might be facing if they're trying to take their brownfield and actually make it into what we've built so my first advice would be if you're able to get the executive sponsorship to build a greenfield environment there's nothing in Cloud native applications that is you know symmetric with the traditional environment of a data center, it's completely different ways of working we have one week sprints we patch everything as it comes out if an application goes into the environment it needs to be functional with that patching cycle of almost every time we're at n or n-1 so, my thing is think about applications as being the center of what you actually need and not the infrastructure, let the infrastructure be what it is because you're going to be anywhere right? So that's one of the things I would say, from what you said about Cisco and the integration you were right, we have lived a couple of items like that in the last two years and a half, however I've noticed that these new software components like CloudShare and everything not necessarily the hardware part Cisco nails hardware like it works they've been doing it for years the thing is with these software teams they're very customer driven we have access to the engineers now I mean we've had meetings with the Canadian execs Roland Acra's team we were able to get access to the developers and the teams here in the US so, every company has challenges I would be lying if I told you that even at Intact we don't have silos and we don't have issues sometimes with different teams managing together but I feel as if at least for the technologies that we're using they've done good work for us to actually help us get through that. >> Well it's interesting Sebastian you bring that up because I look at you say okay, you've got a greenfield environment awesome, we can go do some new tech, well let's throw in there the DevOps and let's change all the other pieces you're like completely overhauling your environment how much of that were there some new team members that came in as part of that or you know I look people, process and technology sounded like you were taking it all on at once, did that work well? Would you have if you looked back would you have changed some of the ordering and maybe you know gotten one piece before the other or did it help to kind of you know start brand new start fresh and get everything going? >> Well I wouldn't redo the part of starting fresh however, it helped us get really good pace and work you know it's our first agile project as an infrastructure group so all of that was great learning experience the only thing I would say is you need to make sure your organization is ready for that level of change because it's one thing to have one VP sponsorship to actually build out this type of approach but where we struggled a little bit was afterwards getting the rest of our IT organization to kind of want to get onboard. because we are building something new, the traditional environment is not disappearing and we're telling our software engineering groups here's a new area where you can play in but you know typically I'd say that it's been well received we have not had the need to build new skillsets because we're doing infrastructure as code so typically a lot of the stuff we're building we're making sure it's automated so that way it's very nice and lean and when we build a new site we have a lot of automation already built in so we can properly just deploy so lessons learned like you've asked me I'd say that typically I'd probably do much of what I did the same way, but I would work a little bit more on the people area just to make sure that the message is clearly understood that what we're building is for the future of Intact and make sure that we spend a little bit more time managing that aspect because for the technology it's fine for the time it took and everything it's fine, it's really people the change is significant to most of them and when you've been doing something for a long time and someone comes up and disrupts it's like if we were disrupting our own company right? So typically I'd say, that would be something that I would say to people manage that properly or you will have a lot more work to do inside of that initiative to actually gain everybody's momentum and get them to be behind you. >> Well Sebastien I really appreciate you walking us through all of your transformation I want to just give you the final word sounds like you've got great access to Cisco really hope you're happy with what you've done final word is to you know your expectations coming into a show like this and you know what your take aways will be from Cisco Live 2019 in San Diego? >> Well outside from the amazing weather you mean or yeah? so you know typically I like the event I've been to other events before, like I said this is my first time at Cisco but what I've seen is that Cisco's really into getting their customers to understand their technology so they're really present so I really liked how you know we were given the opportunity to do hands on labs and actually learn new technologies so typically great experience coming here and great opportunities and thanks so much for having us. >> Well Sebastien Morissette congratulations to your team at Intact and thank you so much for sharing this story. >> Thank you so much. >> All right we've got a little bit more left here of three days wall to wall coverage Cisco Live 2019 in San Diego for Dave Vellante, Lisa Martin I'm Stu Miniman and thanks as always for watching theCUBE. (electronic jingle)

Published Date : Jun 13 2019

SUMMARY :

brought to you by Cisco and its ecosystem partners. and Lisa Martin are all in the house I joked at the 20th anniversary as well from Intact so you know we get the chance and the insurance business but give us a little bit of you know modern IT services within Intact. you know MNA is something we see a lot in your industry the better half for us to you know accelerate All right so Sebastien you talk bring on DevOps team and that we can share with them some of the covenants and reasons what you have what I asked him to do is say you know trust me about the fact that now you know they're forecasting Well to be honest you know we're keeping to go to that route of allowing us to you know and the integration you were right, and work you know it's our first agile project so I really liked how you know to your team at Intact and thank you so much Lisa Martin I'm Stu Miniman and thanks as always

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Sebastien MorissettePERSON

0.99+

Dave VellantePERSON

0.99+

Lisa MartinPERSON

0.99+

SebastienPERSON

0.99+

IntactORGANIZATION

0.99+

AWSORGANIZATION

0.99+

CanadaLOCATION

0.99+

CiscoORGANIZATION

0.99+

Stu MinimanPERSON

0.99+

Sébastien MorissettePERSON

0.99+

50%QUANTITY

0.99+

San DiegoLOCATION

0.99+

three sitesQUANTITY

0.99+

MicrosoftORGANIZATION

0.99+

Intact Financial CorporationORGANIZATION

0.99+

Intact Financial Corp.ORGANIZATION

0.99+

150%QUANTITY

0.99+

100%QUANTITY

0.99+

two sitesQUANTITY

0.99+

200%QUANTITY

0.99+

AmazonORGANIZATION

0.99+

Foo FightersORGANIZATION

0.99+

last yearDATE

0.99+

USLOCATION

0.99+

three daysQUANTITY

0.99+

10 years agoDATE

0.99+

CloudCenterTITLE

0.99+

SebastianPERSON

0.99+

each siteQUANTITY

0.99+

first timeQUANTITY

0.99+

10 yearsQUANTITY

0.99+

30 yearQUANTITY

0.99+

three siteQUANTITY

0.99+

WheezerORGANIZATION

0.99+

Intact Financial GroupORGANIZATION

0.99+

firstQUANTITY

0.98+

first adviceQUANTITY

0.98+

San Diego CaliforniaLOCATION

0.98+

one pieceQUANTITY

0.98+

twoQUANTITY

0.98+

ING CanadaORGANIZATION

0.98+

todayDATE

0.98+

one weekQUANTITY

0.98+

first oneQUANTITY

0.98+

MNAORGANIZATION

0.98+

CloudTITLE

0.97+

Montreal CanadaLOCATION

0.97+

Kip ComptonPERSON

0.97+

over 28,000QUANTITY

0.97+

Cisco MontrealORGANIZATION

0.97+

one thingQUANTITY

0.97+

Dave Link, ScienceLogic | CUBEConversation, October 2018


 

(upbeat inspirational music) >> Hello everyone, I'm John Furrier in the Palo Alto Studios for Cube Conversation. I'm here with David Link who's the CEO of ScienceLogic. David, thanks for coming in. Good to see you. >> Great to be here, John. >> So, thanks for coming in. You came in from D.C., that's where your headquarters and ScienceLogic, you guys are having good business run right now. You're self-funded early on, now you get to venture back. Take a minute to explain how you guys got started, what does the company do? >> So, this is the classic story of entrepreneurship. We started in the garage. Myself and a couple of co-founders believed that IT management operations was broken and it was broken because a lot of the industry had really focused on having silos of data, the silos of data, the network, the application, the security, the storage, now cloud, containers and every technology had its own data silo of manageability. We believe that that was intrinsically wrong to understand how the service that combined all these different applications and technologies was behaving. We wanted a service view, so we brought it all together, kicked off, really the first seven years we boot strapped the company, the first year and a half we coded, got the product to market, it grew very quickly, got to the Inc. 500 a couple times, and then we attracted a lot of financing options. We had about 250 companies approach us. We never made one outbound call and fortunately, we had some really great and strong investors in EA, then Intel Capital, and three and a half years ago, our last round of financing was with Goldman Sachs and they've really been a great catalyst to help us continue our growth over the last five years. I think we've grown about 540% on the revenue side, so it's been an exciting time. >> Well congratulations. It's always a good success story to be a hot deal when you don't have to make any calls, they come to you. >> Yes. >> And that's good, that's part of growth, but I got to ask you what year did you start the company up? >> 2003. >> So, it's not obvious then, it's obvious to you as a visionary, but now people now know IT operations is broken. Cloud highlights it in a big way. The lights get turned on, the cockroaches are running around, but web services were still booming at that time. You start to see the beginning of the whole web services movement, you guys saw this early. Now, it's well recognized that IT operations can be automated away and Cloud certainly has an automations vibe to it. AI has been a big part of the AI operations. Is this kind of where you guys started with that vision? Was the original vision kind of where it is today? Take us through kind of what you saw and what's happening today. >> So, thematically we have this next wave of the computer architecture, Cloud computer architecture, edge computing where the way you manage that kind of infrastructure is different than the classic client server. There are different needs, different requirements, and that thematically has led with the change of infrastructure. Applications are changing and applications are now more infrastructure-aware. When we started the company, usually applications sat on one system or a cluster of systems and they weren't widely distributed. So now that the applications profile is changing, the architects are changing to microservices, that really puts huge strain on our industry. The industry, the total adjustable market, is about 25 billion dollars a year annual spent on tools. John, if you can imagine that. 25 billion a year is spent. It's going through an amazing, I would say, tectonic shift because why? Infrastructure's shifting and as more people move workloads to the Cloud into what I would call ephemeral workloads where they're moving around, that causes all kinds of pressure on the systems and record to manage that so that you understand what is happening at this moment in time. Where is it? What Cloud is it running on? How's the application performing? And you really need to tie the application to the infrastructure real-time. >> I want to get your thoughts on this. I interviewed a CIO this past week for a big company. I won't say the name 'cause we haven't published the video yet, but he told me candidly, he said that, look it, we outsourced everything and we outsourced our way into oblivion and what he meant by that was is that the core competency of IT, and he reference the book, Nick Carr, IT Doesn't Matter, which kind of was true, but wasn't true. Now, IT has a competitive advantage and essentially, they had this anemic IT department that was outsourced and they lost their competitive advantage, so he's like the reinvestment in IT is more than ever now because of Cloud, because of these new environments. So, I kind of believe that to be true. I'm sure you do too, but the reaction really is is you've got a lot of Legacy vendors that were dictating how to do things. >> Yes. >> I'm IBM, I'm Oracle, you got to do it this way and you were kind of constrained, IT was constrained by that. Now, you got to be much more agile, you have workloads that are dynamic, provisioning, orchestration, this is a whole new dynamic. What's the impact to the IT buyer, the IT environment with this new model, this new modern dynamic, new modern era? >> When you think about CIOs and CEOs, the pressure that they have to be Cloud first. Cloud first is such a strong... At the Board level, there's pressure. The adoption of Cloud now is happening faster and more rapidly than the adoption of virtualization, maybe it's doubling in the speed in the time warp, but what that means is that most CIOs are dealing with as many as nine to 11 Clouds, not one. You have a federation of Clouds: Private Clouds, public Clouds, software as a service Clouds, and that's your IT landscape, so it's changing so quickly that you have to think of it in a more federated approach. That means that the way you used to manage your private systems, and now your public systems, are really different and you've got to look at them more holistically because often they're communicating with one another in hybrid architectures. So, that's really the heart at our mission, to provide the context of how all the services you're trying to deliver as a CIO are behaving. What's their availability? What's the risk of the service having a problem? And knowing that real-time is ultimately what you want to do with your Cloud first strategy, but you need the right tooling operationally to affect that kind of outcome for your team. >> So, what's the core problem that you guys are solving? 'Cause obviously, there's a lot of complexity now, it's a new environment, so I still got the baggage of some Legacy environments. Is it monitoring you're solving? I guess, what's the core problem is my question that you guys are solving? If you had to kind of finish that, the core problem is blank. >> The core problem is visibility. The Holy Grail is application to infrastructure and the problem is that's becoming so complicated because everything is moving around. The more abstraction layers where it's a container, which is abstracted on top of a virtual machine, which is on top of bare-metal server. SD-WAN is an abstraction on top of an MPLS network. So, you have all of these layers that get from a software-defined perspective, they get abstracted away from the actual equipment that it's running on. Well, when that happens, where is the problem? Because it's moving around. The problem isn't in one place. So, that application to infrastructure awareness, it's almost like one of the things that we've looked at in the world of Facebook. You've got a lot of relationships, you've got videos, you've got friends, you've got all these different connections that are constantly moving around with data streams. What we do as a company is pull all these different data streams from the technologies themselves, from the Cloud providers, from the application layer, pull it together in a data hub that we can then understand how they all relate to one another so you can really, truly understand service impact and that is the crux of the problem most companies are dealing with now. You've got to fight with your Legacy, 'cause you still have that and it's not going away tomorrow, so you've got to make sure you're good at that, you've also got Cloud, the Cloud first initiative, and then you've got in between systems that are using both. That's really where we play. We're really good at the Legacy, we're good at Cloud, and connecting the two together and that is a really tough space because most Legacy providers really didn't get good with managing hyperactive ephemeral Cloud estates. The guys who started over the last five years building tools to manage the Cloud are really good at Cloud, but they don't cover Legacy. They're not going to cover a net app or hyper-converge, typically. So, we combine the both, Legacy and Cloud together in one management system, monitoring management paradigm, and then there's an automation engine where we actually proactively remediate problems real-time. So, the three together is where algorithmic operations, AI Ops, comes together. >> David, I want to dig into the offering, but before we get there, I want to get your thoughts on two trends: one is multi-Cloud. Recently, we've seen a lot of hybrid Cloud discussion, but now the big hubbub is multi-Cloud and the other one is AI Operations. So, I've been saying on The Cube, everyone who's in IT Operations is screwed, going to get automated away by AI. It's kind of tongue in cheek, but it's kind of a reality is that those old business models that were based upon certain service levels are going to be done in software. Now, you've got multi-Cloud. So, first question is what is multi-Cloud definition that you have for that? What does it mean? What is multi-Cloud? >> In our world, multi-Cloud is... Most large organizations use more than one Cloud and half of that is driven by what Cloud is best to operate a particular application profile? Amazon's really good at a lot of application profiles, but Azure might be better at certain Microsoft profiles, and then Google has profiles, and IBM Watson has profiles. Depending upon what you're trying to do with the application, where it was born, how it's living, how it's been re-factored, you're going to use one Cloud or the other, but most customers that we see have many Clouds. There really isn't one Cloud management scape when you're using... Vendors are still reasonably proprietary in the public hyper-scales. >> Some are better than others. >> And some are better. It depends on the use case. So, we try to bring all that together so that you're not looking at four panels, you're looking at one. >> So, you make it easy with one dash port. Okay, AI Operations. This is a hot trend, a lot of venture capitals are funding companies that have AI Ops in it, machine-learning obviously booming, no doubt software automation is coming. I'm seeing it everywhere. What does that mean? What is the definition of AI Operations? I mean, I'm bombastic at saying the industry sectors is going to crumble. I kind of think it will, but it will shift, but what is the impact to IT Operations with AI and what is AI Ops? >> We like to think of it as a life cycle. So, when you look at the life cycle of operations you have at the beginning of the life cycle, provisioning, so when we think about algorithmic, there's many different layers of automation: machine learning, cognitive learning, and you're going to use different parts of algorithmic operations for different parts of the life cycle. So at the very beginning, you're going to connect generally to a provisioning system so you know what's been provisioned or de-provisioned so we can automatically align a manageability template because nobody can be on a keyboard now, John. This has to be all machine to machine. So, once then it gets provisioned, then there's the run operate part and how do you learn from the normal operating conditions that you're looking for? The anomalies that you would look for to detect things aren't behaving appropriately? And then, once you understand those anomalies and the patterns, you can remediate them proactively, adding resources, decreasing resources, changing configurations, those are the things that kind of that last tier, and then that final tier, when there is a problem, if there is a problem, you've got to then raise a ticket, you've got to then work through the incident management of that ticket so there's another multi-step layers of automation to the incident management orchestration layer of solving problems, closing out a ticket. So, we have so many different layers across that life cycle that we plug into, most of which are native to our core platform. >> And your secret sauce is managing all the workloads that are moving around really fast, so to complicate that even further, you've got a lot of stuff moving around to track it all. I love what you said about not typing on the keyboard anymore, but essentially I'll translate that from what I heard was command line interface of CLIs has been the primary mechanism for dealing with either network and or storage, which is moving packets from here to there and moving storage from now to then, storing stuff. So, CLI is moving to a programmable model? This is the big takeaway. So, I totally think this is the mega trend. The command line interface mode of operation is moving to programmable, which hits your run and operate. >> Correct. >> This is the mega trend. Your thoughts? >> It is and that's one of the layers of complication because instead of a CLI, it's an API, and it's usually a restful API or a graph API. Those APIs are very different in construct and instead of talking to one device, that one device is virtualized into a hundred or a thousand and so with one API call, you actually create a thousand devices versus one device and understanding how one system is behaving, like a CLI would be to one system, right? So, that is a layer of complication where when we make an API call, we break it up into hundreds of things that then we track and understand the tenancy of what is a multi-tenant nature of that? What is the organization? What is the service view for all these little components that are part of one API call? And that abstraction layer makes it really difficult for the enterprise because the one thing about our API economy right now, there is no standard. Every vendor chooses their own formats for their products and in some cases, many formats for products in a product family. So, that layer of complexity, John, is what we're really solving for. The customer doesn't have to worry about that. We take care of that for them, but you're right, the API has become the CLI and it's just a level of complexity beyond what most enterprises are wanting to deal with themselves. That's why they bring us in to help. >> That is so important too that the data's in the API. >> That's right. >> That's key and Cloud's got orchestration challenges, state and state-less applications. All right, let's get into ScienceLogic's offering. So, what do you guys provide to customers? Talk about the product. How do you guys deliver it? Is it software, is it Cloud, is it service, is it appliance? Take us through the offering. What's the key secret sauce? How do people buy and use your product? >> So, our product's delivered as a service. You can use it in the Cloud. We deliver it as a service in our Cloud, but we also provide it if customers are using Amazon or IBM or Google or Microsoft. They can put our product, same code-base, same product, they subscribe to it, it's a subscription license model, so it's a pay-as-you-go and you pay for the number of devices that are under management. Typically, there are some customers, whether it's in the government, financial services, or international locations where they might want to deploy our product on premise, so we offer the same mode, either in the Cloud or on premise, but most customers now are choosing to deploy the product in the Cloud and that is a really easy... It's easy to get >> That's good for you guys. >> It's great for us because there's consistency of operations, we can keep everything up to date, and most customers want technology delivered as a service. They just want it to work. They want it to solve the business problem and do it easily, efficiently, even better, solve complex problems in an easy format. >> Give some customer examples or benefits or anecdotal stories around customers that have used your service that extracted benefits and value out of it, and second part of that question is when does someone know they need your product? What are the smoke signals? Is something breaking or is it just pain? When do they know to call you guys? So first one is customer examples or stories and then how does someone know who's watching this, hey I might need these guys? >> There are four segments that we cover. We have customers all over the world. There's enterprise customers. This is really a product for large enterprise, Fortune 1000 companies, so Clorox would be a customer, Hughes Satellite would be a customer, Cisco Systems out here in the valley is a customer, Dell, EMC, so it depends on what problem we're trying to solve for the customer. >> So large IT deployments basically? >> Very large, multinational, big networks, hundreds of thousands of devices, tens of thousands of devices is where those companies have immense complexity, lots of heterogeneous technology that comes together to deliver a service. They need a really robust solution to manage that proactively. So, enterprise customers, service providers, so a lot of managed service providers, infrastructure service providers, Telcos, they all use it, so I think we have about 60% of the infrastructure as a service providers use our product to deliver managed services to their customers and then the federal government all over the world, we have government customers around the world. I think right now about 70,000 organizations use our product every day and it's fairly evenly split, AMIA and AsiaPac, and then the US is our biggest market. >> You know, it's interesting you mention heterogeneous. I always kind of smile because you mentioned client server earlier. Every wave has their reflection point and I think what's going on with Cloud and I'd love to get your reaction is that Cloud, where it's winning, is it's a scale out, large scale, pool of resources. We look at what's going on with Amazon, all this, is that you don't need to know what service they have, just get more servers, so you're scaling out. >> Yes. >> But now, you need to have heterogeneous components. It's not just X-86. You could have a GPU, you have other stuff, AI going on, so heterogeneous is different now, but it's still the same came, it's still complex, it needs to be abstracted away. Is this kind of the key area that you're riding on? Is that right? What's your thoughts about that concept? >> Well to a large degree, John, the Cloud providers have really provided a layer for you to not have to worry about that, but we've seen customers actually with hyper-converged environments that they build in-house and or systems that they built because of geo-fencing in different countries that need the data kept in the country. There are requirements that drive people to build their own system, so the real thing that we're seeing a tremendous struggle with right now is that context, understanding what connects to what. All the different technologies that come together, all the heterogeneity that comes together to deliver a service, and whether you buy best in class technologies to solve one part of the stack, the landscape of whether it's your load balancer or a caching server or the database or the server, the network, all those different components, the security layer, those components that come together, often people have chosen specific technologies to solve those problems. The Cloud kind of abstracts that away with they hyper-scalers, but often you're putting infrastructure that you have on prem combined with infrastructure in the Cloud to deliver an aggregate solution so that multi-tiered architecture, just like back in the day, a three-tiered architecture, we're seeing those emerging again with public Cloud because you might want the data that actually generates the information on the web client's side to be in your data center, but you still have to understand how the service is behaving. So, we really look at all layers of the stack to solve the problem and that's really hard to do. >> Well David, great to have this conversation. Before we end, I want you to get a quick plug in for the company. How many employees, offices? What's the revenue like? What's your goals? You don't have to share the revenue if you don't want to, but if you want to, you can. Give a plug for the company. What's happening? >> Well, I'm really proud of what the team's done. We've got a great team of employees, about 370 employees today, full-time, they're spread all over the world, probably 80% are here in the Americas and the vision for the company, we think that this is a big opportunity. We are far from done. We really started the company to disrupt the industry 'cause the industry, as I said, was a silo industry and it really is, 20 years later, it's still that way. It's not really converged into a unified solution. We have great aspirations. Every year we've been growing the business 40, 50% a year for the last several years, and this year, we'll round over 100 million within the next 12 months of our run rate, so it's an exciting time for the company. >> Well, you've got a great model, SAS, in a massively growing and changing market, complex market, heterogeneous networks, apps are all being abstracted away and automation's driving this, so I think it's a perfect storm of innovation. Congratulations and thanks for chatting on The Cube here in Palo Alto. >> Love to be here, John. Thanks for having me. >> John Ferrier here, Cube Conversation, and we're here with David Link, CEO of ScienceLogic, and also the founder. Self-funded, big venture rounds, growing like a weed, based in D.C. This is the Cube Conversation. I'm John Furrier. Thanks for watching. (dramatic inspirational music)

Published Date : Oct 18 2018

SUMMARY :

in the Palo Alto Studios for Cube Conversation. Take a minute to explain how you guys got started, got the product to market, it grew very quickly, when you don't have to make any calls, they come to you. So, it's not obvious then, it's obvious to you and record to manage that so that you understand So, I kind of believe that to be true. What's the impact to the IT buyer, the IT environment That means that the way you used to manage that you guys are solving? and that is the crux of the problem and the other one is AI Operations. and half of that is driven by what Cloud is best It depends on the use case. What is the definition of AI Operations? and the patterns, you can remediate them proactively, and moving storage from now to then, storing stuff. This is the mega trend. and instead of talking to one device, So, what do you guys provide to customers? and that is a really easy... and do it easily, efficiently, We have customers all over the world. of the infrastructure as a service providers is that you don't need to know what service they have, but it's still the same came, it's still complex, in different countries that need the data You don't have to share the revenue if you don't want to, We really started the company to disrupt the industry Congratulations and thanks for chatting Love to be here, John. and also the founder.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

DellORGANIZATION

0.99+

IBMORGANIZATION

0.99+

David LinkPERSON

0.99+

ScienceLogicORGANIZATION

0.99+

Nick CarrPERSON

0.99+

OracleORGANIZATION

0.99+

AmazonORGANIZATION

0.99+

Goldman SachsORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

Cisco SystemsORGANIZATION

0.99+

AMIAORGANIZATION

0.99+

EMCORGANIZATION

0.99+

JohnPERSON

0.99+

GoogleORGANIZATION

0.99+

AmericasLOCATION

0.99+

Palo AltoLOCATION

0.99+

John FerrierPERSON

0.99+

October 2018DATE

0.99+

Intel CapitalORGANIZATION

0.99+

Dave LiPERSON

0.99+

D.C.LOCATION

0.99+

EAORGANIZATION

0.99+

John FurrierPERSON

0.99+

AsiaPacORGANIZATION

0.99+

TelcosORGANIZATION

0.99+

80%QUANTITY

0.99+

one deviceQUANTITY

0.99+

bothQUANTITY

0.99+

2003DATE

0.99+

one systemQUANTITY

0.99+

twoQUANTITY

0.99+

second partQUANTITY

0.99+

20 years laterDATE

0.99+

threeQUANTITY

0.99+

first questionQUANTITY

0.99+

this yearDATE

0.98+

about 540%QUANTITY

0.98+

two trendsQUANTITY

0.98+

nineQUANTITY

0.98+

about 60%QUANTITY

0.98+

over 100 millionQUANTITY

0.98+

CloroxORGANIZATION

0.98+

SASORGANIZATION

0.98+

oneQUANTITY

0.98+

first seven yearsQUANTITY

0.98+

Hughes SatelliteORGANIZATION

0.98+

three and a half years agoDATE

0.97+

about 250 companiesQUANTITY

0.97+

about 370 employeesQUANTITY

0.97+

first oneQUANTITY

0.97+

LegacyORGANIZATION

0.97+

CLITITLE

0.97+

tomorrowDATE

0.96+

todayDATE

0.96+

CloudTITLE

0.96+

more than oneQUANTITY

0.96+

tens of thousands of devicesQUANTITY

0.95+

25 billion a yearQUANTITY

0.95+

about 70,000 organizationsQUANTITY

0.95+

four panelsQUANTITY

0.94+

40, 50% a yearQUANTITY

0.93+

FacebookORGANIZATION

0.93+

about 25 billion dollars a yearQUANTITY

0.92+

one placeQUANTITY

0.92+

Teresa Carlson, AWS | AWS Summit Bahrain


 

>> Live from Bahrain, it's theCUBE. Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Hey, welcome back everyone, we're here live in Bahrain in the Middle East. This is theCUBE's exclusive coverage, here for the first time, covering Amazon Web Services, AWS' Public Sector, and the breaking news around their new region that they announced a while ago, going to be deployed here in the early 2019 time frame. An Amazon region really is the power source of digital. It has a track record of creating so much value and innovation. And I'm here with Teresa Carlson, who's the head-- she's the chief of public sectors, she's the head of Amazon Web Services' Public Sector globally, except for China but that's a different territory. Teresa Carlson, it's great to see you. >> It's so great to have you here with us, oh my goodness. >> So I got to say, you told me a few years ago we're going to really go international, we're doubling down outside North America, we're going to have regions, Andy Jassy, the CEO of AWS, said the same. This is the strategy of Amazon. But the Middle East was your baby. This was something that you did spend a lot of time on, and a lot of decisions. Everyone wants to know why Bahrain? Why did you choose this region? And what do you see happening? And how's it going? >> Well, you know, it's interesting because, well I have had a lot of people say why Bahrain as the first region that you've put in the Middle East? Because it doesn't seem like the first place somebody would choose. And the thing that kept coming back to me is Jeff has always said we're willing to be misunderstood for long periods of time. And I think this is probably one of those times where people just didn't quite understand why Bahrain. Well, here's why. I met the Crown Prince, we talked about digital innovation and the economy here and he immediately got that they needed to go through a digital transformation. They are not a country that has a lot of oil. They are a smaller country and they really are a working class country that is looking for how do they have sustainment? And they've done things in the past around financial services that really got them going. They would spear head things. And I think he saw the opportunity that this could help them jump-start the economy and they could kind of be a hub for innovation. So they created the right policies around Cloud First. They created the right telecommunications policy. They were one of the first to deregulate. They had good pricing for utilities. They were friendly toward businesses. And they had a culture that we felt could fit well with us, as well as our partner community. >> Couple of observations, being the first time here, so thank you for inviting us and allowing us to cover you here. One, they're a learning culture, they speak multiple languages, why not add programming to it, software? Two, they like to move fast. They just built a track in 14 months, they're not afraid to go faster. >> They go fast. >> That's Amazon. Amazon, you guys move at a speed of a whole 'nother cadence. And then, my observation again, compared to other areas as I look around is that the percentage of the population of Bahrainians is large, is a lot of people live here, that are native, and they're talented. >> Well, one of the things you said that I think is key is that they move fast, they're used to being frugal on how they do things and they're very scrappy. And that really fits with their culture because, again, they have to do things different than some of the other minimalist countries who are-- they're not quite as rich. But they have this culture of really moving fast and they took down blockers like crazy. I mean, as we came in and were making a decision on-- >> What were some of those blockers? Like, stumbling blocks, are they more hurdles? What were they? >> They were stumbling blocks but they were-- we had to really come in and talk about why telecommunications, policies and pricing had to change because in an old-school model of Telco, there's a lot of big charges. And when you have a digital economy coming in, if you think about, you have a few transactions for a lot of money in an old-school. In a new-school world, you have millions of transactions for a little bit, 'cause you've got to be able to transact a lot, and that's why your telecommunications industry's got to be set up as well as you want it deregulated. They'd already deregulated it so they worked with us to open it up, to set the policies, and now Batelco, who is one of our major telecommunications partners here, is doing manage services on AWS, they've gotten all kinds of people trained. And it's just an example of how they look at an opportunity and say we have got to innovate and make changes if we want to have a sustainment in the 21st century economy. >> And you guys are bringing a lot of goodness to the table, they're quick learners, they're smart, they've got their entrepreneurial vibe. They're not afraid to put some funds of funds together and get some professional investment going on. So that's going to level up the entrepreneurship base. The question is when will the region be ready? How's that going? It's under construction. We've been hearing it's been impacting and, frankly, bringing in to this country an agenda item of sustainability and sustainable energy. Well, why would they need sustainable energy if they've got oil? >> Well they-- (laughs) [John] - Why burn it if you can sell it? That's what the British Prime Minister-- >> Well they do and they've had a new find but I think they have to get to the new oil that they've found but they're not-- I think, what I understand, they're not banking on that, they're going to bank on a digital economy. So they know this is kind of a guaranteed way to really grow what they're doing and bringing out outside others. There's two big elements they're doing. One is they're creating policies for data that allows other countries to put their data here safely and with the right laws. That is game changing. So that's one big thing they're doing. The second thing is they have the spirit of teaching and training so they're getting other countries to come in and talk to them about what they're doing. And remember, John, they're already moving the government to the Cloud and they don't even have their Cloud here yet. So they've done all their homework and they're already moving more work loads into the Cloud that they don't feel need to be here. But they've looked at security design, compliance practices, and they're like, we're moving, we're not waiting. >> They're Cloud First. >> They're Cloud First. >> Okay, so when do you expect the construction to be ready? Ballpark, I know you can't probably give an exact date but when-- >> We expect it'll be ready by Q1 of 2019 and we're excited. It's going to be one of the most innovative regions. And by the way, I dunno if you saw, I had a big star on the map today in my presentation. We have literally, at AWS, had a big hole in the world with no region in the Middle East or Africa, and now we are going to have this region so it is exciting, and I know that the region itself is really anxious to get going. >> Well not only are you an amazing executive, I've seen you work, I've seen what you've done, checking the boxes, doing the hard work, getting down and dirty and doing hustling and scrapping, but you also made some good strategic bets. This one really is successful because I think, two things, you bring a region to the area for AWS but you guys are doing it in a way that's partnering with the government, you're actually-- as industry contributing. I think that's a case there that's going to probably be recognized down the road when people figure that out. But that's going to be a great one. But the cultural win, for you, is pretty amazing and I have to say, yesterday I went to the women breakfast that you hosted and I've never been at a women breakfast, and I've been to a lot of them because I like to be involved, where I got kicked out of a table because they need the space, so it was so crowded. Sorry guys, you're out, I got booted. I didn't leave the room, I had to just move, because they had workshops. Take a minute to explain the women breakfast you had because I think that was extraordinary and a proof point that the narrative of the region, women don't go to school, all this nonsense that's out there, take a minute to clarify this, this is a cultural shift. There might be some cultural things going on. >> Well, the women are here, #SmartIsBeautiful. They are amazing. And they are very educated and in fact, 53% of the government work force here are females at high level jobs too, they're not just low level. And I actually met with the King this week who told me that he was able-- he has the first Supreme Court Justice, that's a female, in the Middle East. And he said it was against culture but he did it because he said this woman was so amazing and she was so talented and she fit the role, she had the job description down. And he said it's gone great, so the women here are smart, they're talented, they're educated, and they actually get degrees in Computer Science. Here in Bahrain, 60% of the Computer Science students are females. Now, what is not happening, is their not always getting out and getting these jobs. And the second thing is, right now, we're still working with them to teach the right skills. A lot of skills are actually outdated tech skills and I know, John, you see this too, even in the US. You have universities that are still teaching the wrong skills for Cloud, so we are working with them at the university and the high school level that actually teach and certify on the right skills. But the women are talented, they're amazing. There are some cultural things that we're going to work together on but there's really no reason we can't have an amazing and talented workforce of women here in the Middle East. >> We had Mohammed on, who's the chief executive of the IGA, the Information e-Government Authority. He told me that any citizen can get a certification for free in this country. >> Yes! Oh my gosh, so I've never seen this. So our partner here, Tamkeen, who's like The Labour Fund, about a year and a half ago, agreed that any citizen that got a certification on AWS, it would be 100% paid for. And then we just announced today that they're actually also going to pay 100% of Bahraini companies that want to move to the Cloud. They're serious about this, they are serious. And they are being a role model and, again John, why are they doing it? They are doing it because they realize that they want to be a true digital economy and grow their businesses here and create new. They got to move faster because they're smaller. They've got to be scrappier, they got to move faster, they got to do things a little bit different. >> The other thing I want to point out, you can't really see it on the camera, but behind us you have, essentially, a mix of commercial and public sector. The show here is so, so crowded, couldn't get into the keynote speech, overflow of room was packed, this is attracting everyone from the Gulf region here. Not just public sector, but commercial businesses. This is not a one time thing, this is a-- the pent-up demand is here. What do you expect is going to happen when the region gets here built out? >> Well, if you look at all the partners around, I mean you have Trend Micro over here, and others, many of them have come because they're excited about us putting a region here. And Andy Jassy and I both have had many of our partners say when are you going to have a region in the Middle East? So we expect a lot more partners are going to come. Just like you they're going to see the value of being here. But, additionally, I don't know what we're going to do for our conference, our summit, because we've already out-grown this space and you're right, we have delegates here from Jordan, the UAE, Saudi Arabia, of course Bahrain, Kuwait, the US. So many different groups are being represented here and I think also South Africa, we have some folks from South Africa. >> Well theCUBE is here, we're making great observations and great commentary. I got to say that you're even attracting amazing talent from the US, besides theCUBE. General Keith Alexander was here. >> Yes he was. >> John Wood from Telos, and all these partners, all visionaries who see the opportunity. This is important, you're not being misunderstood by the people who know Amazon. >> No, I agree. And you made a point earlier that I think is important. Even though I'm kind of here for this conference, leading it, this is not a public sector conference, it's a AWS Summit. It has tons of commercial, tons of public sector. The thing that's a little bit different when you get to some of these countries is they are more government lead, so that is the reason it's important to have this relationship with government if you really want to, but you don't want to surprise them. And you want to work with them to help make sure that they and the country are successful. >> Well Teresa, it's been fun to observe and watch your successes continue to raise the bar here in your job. This is a whole 'nother level when you talk about really filling a hole, you see a hole, you fill it. >> Yep, find a whole, fill it (laughs). >> I heard someone say that once in a motivation speech. Oh, that was you, "You see a hole you fill it. "Oh, we got to hole in the Middle East, fill it!" You have a region here, you've got great success in Washington, DC, CIA, other governments. Congratulations, and thanks for all your support-- >> Thank you John for being here, thank you. >> Thank you, live coverage here. We are here in Bahrain in the Middle East of CUBE's first time. I'm John Furrier, your host here, covering the exclusive Amazon Web Services Summit, and covering the historic launch of the new region in the Middle East. This should change the game, this is going to be a digital hub. It's going to have impact to entrepreneurship, economics and society. We'll be covering it at theCUBE. Stay with us for more after this short break. (jubilant music)

Published Date : Sep 30 2018

SUMMARY :

Brought to you by Amazon Web Services. and the breaking news It's so great to have you So I got to say, you And the thing that kept coming back to me Two, they like to move fast. as I look around is that the they have to do things and pricing had to change lot of goodness to the table, that they don't feel need to be here. and I know that the region itself and a proof point that the and certify on the right skills. the chief executive of the IGA, they got to move faster, from the Gulf region here. of course Bahrain, Kuwait, the US. from the US, besides theCUBE. by the people who know Amazon. so that is the reason it's important Well Teresa, it's been fun to observe the Middle East, fill it!" Thank you John for and covering the historic

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
TeresaPERSON

0.99+

Amazon Web Services'ORGANIZATION

0.99+

AWS'ORGANIZATION

0.99+

BahrainLOCATION

0.99+

Amazon Web ServicesORGANIZATION

0.99+

JohnPERSON

0.99+

Teresa CarlsonPERSON

0.99+

Amazon Web ServicesORGANIZATION

0.99+

Teresa CarlsonPERSON

0.99+

IGAORGANIZATION

0.99+

JeffPERSON

0.99+

John WoodPERSON

0.99+

MohammedPERSON

0.99+

AmazonORGANIZATION

0.99+

AWSORGANIZATION

0.99+

John FurrierPERSON

0.99+

Andy JassyPERSON

0.99+

South AfricaLOCATION

0.99+

Information e-Government AuthorityORGANIZATION

0.99+

100%QUANTITY

0.99+

TamkeenPERSON

0.99+

USLOCATION

0.99+

Middle EastLOCATION

0.99+

60%QUANTITY

0.99+

TelcoORGANIZATION

0.99+

yesterdayDATE

0.99+

53%QUANTITY

0.99+

BatelcoORGANIZATION

0.99+

firstQUANTITY

0.99+

AfricaLOCATION

0.99+

21st centuryDATE

0.99+

first timeQUANTITY

0.99+

Trend MicroORGANIZATION

0.99+

Keith AlexanderPERSON

0.99+

early 2019DATE

0.99+

North AmericaLOCATION

0.99+

CIAORGANIZATION

0.99+

OneQUANTITY

0.99+

14 monthsQUANTITY

0.99+

oneQUANTITY

0.99+

second thingQUANTITY

0.99+

millionsQUANTITY

0.99+

JordanLOCATION

0.99+

todayDATE

0.99+

one timeQUANTITY

0.99+

TwoQUANTITY

0.99+

two big elementsQUANTITY

0.98+

WashingtonLOCATION

0.97+

TelosORGANIZATION

0.97+

ChinaLOCATION

0.97+

two thingsQUANTITY

0.97+

bothQUANTITY

0.97+

first regionQUANTITY

0.96+

this weekDATE

0.95+

Amazon Web Services SummitEVENT

0.94+

KuwaitLOCATION

0.94+

AWS SummitEVENT

0.94+

Dan Fallon, Nutanix | AWS Public Sector Summit 2018


 

>> Live from Washington, DC, it's TheCube, covering AWS Public Sector Summit 2018, brought to you by Amazon Web Services and its ecosystem partners. >> Welcome to TheCube, Silicon Angle Media's Production here at the NWS Public Sector show in Washington DC, I'm Stu Miniman, my host for this week will also be Dave Vellante and John Furrier, doing a day-and-a-half worth of programming, I've covered lots of Amazon ecosystem shows, happy to welcome to the program first-time guest, and first-time on the program Dan Fallon, who's the director of Public Sector Systems Engineers at Nutanix, Dan, great to see ya. >> Thank you, Stu, happy to be here. >> Alright, so you know, you and I have known each other for a number of years. I've been at every .NEXT actually that Nutanix has has, really most of the time at Nutanix, you know, we're talking about people's data centers, but you know, we've been watching how Nutanix really went from, you know, that hyper-converged term that we through out, but now you know, the messaging is around Enterprise Cloud, the portfolio has definitely expanded, as have the partnerships. Give us, Dan, why Nutanix is at the show, and a little bit about your role at the company. >> Yeah, yeah. So, I lead our public sector technical groups systems engineering, so we have all our government business, state, local, and federal, rolled up into one group. So, local show for me in the DC area, and this is our second year attending the Public Sector Summit, so you know, last year it was after our Calm acquisition, we're really starting to step into the space of, I'd say, solving the cloud problem for organizations, and blending your on-prem environment into your public cloud. So, that was you know, kind of our focus last year when the marketing team and we kind of get together, and figure out what shows we're at, we're like "Let's do, you know, AWS", it was kind of a new one, we're like "Alright, we'll be good." I would say it was a hit last year, and then this year, you know, we made some additional acquisitions, and now it's at our large .NEXT conference, and really focusing on Beam and cost optimization. >> Dan, I remember back a couple of years ago, people would, you know, knock on Nutanix, they're like "Ah, they're just VDI, and really, they only work on the government sector." You know, it's like federal is like a big thing, cause they can get to a certain price point that, you know, some person can sign off on, and we're like "Um, government's pretty, you know, pretty impressive segment." You know, you look at this show, I hear we're expecting about 10,000 people, which is typical for these regional shows, but this is more than that, the Public Sector, so tell us a little bit about your customers, and love to hear you talk about what use cases they are, and how they think about cloud, and look at Amazon, and look at Nutanix and how that fits for them. >> Yeah, and I actually just heard from our director of marketing here that it's approaching 14,000, so they're blowing up the attendance. Yeah, and I mean, definitely government is unique, that's kind of why we have it divided into a vertical, and Nutanix was very early on in the federal, and unlike a lot of startup small companies, instead of running away from the additional security burden, the compliance requirements, the leadership, Dheeraj, leaned into it. They said "Alright, let's build out our federal team, let's go our and do common criteria compliance.", some certifications that cost a lot of money. So they really, you know, leaned into that, and helped the organization grow in federal, and that kind became our beach head, and then obviously Nutanix has just grown around the world since then, but across public sector, really a couple different verticals. They actually combined the government units about a year ago, now, so I'm getting more and more familiar with the state and local business, as well as the education, and you can kind of look at those as three separate verticals, and then my kind of background is federal, I've been here doing contracting consulting work for the federal government, and now Nutanix. So, they all kind of have a different spin. In the federal government, since we're in DC, start there first. Really big focus on data center optimization, and Cloud First mandates, so you know, I get into discussions, cause there's really a larger conversation to be had on, like, what is cloud. A lot of people see it as a destination, but really they have scorecards that they need to close, consolidate data centers, and part of that involves moving to the cloud, part of that involves just refactoring their on-prem, and you know, could be hyper-converged, just really getting to a better optimized state in their on-prem data centers. >> Yeah, and one thing I like is when you talk to customers, they don't get into these arguments over, like, "Well, what is a private cloud? How do I measure these public clouds?" They're like "Yes, I have a cloud strategy", and you're right, the government has certain, here's the criteria we need to follow, here's the services you can buy, you know, I'm sure they've got GSA contracts for lots of different things that they can buy off of, but Nutanix has a tool that you're talking about at the show called Beam, why don't you explain how that fits into helping customers understand, you know, what applications they put where, and how they manage their entire infrastructure. >> Yeah, and I think whenever I get into those conversations with cloud, I always like to understand "Alright, why cloud, why are you moving into cloud?", and a lot of times it is higher-level mandates, you know, that there's a presidential memo, there's a new, you know, so there are laws they have to follow in terms of optimization of the data center, but if you peel it back, there are, you know, agility, and getting rapid time to market, but the cost is a big thing, and a lot of times because of those mandates, the cost kind of has to be a second factor, and so it might end up being more expensive because they're not really taking that into consideration. Cause, they're being told to go, so when Nutanix launched Beam at .NEXT, I really see it as a very good play in the public sector space, because I hear agencies kind of get the bill after the fact, and then they have this shock of like "Well our budget for cloud spend this year is going to be eaten up in our first couple months, you know, based on this first bill." So, with Beam, we have a lot of governance and cost control, but also the budgeting aspect, which I think will be huge in government, cause they have a fixed budget, they're not as used to doing things opex, they're very capex minded, so the cloud spend, they kind of have to change how they're thinking, and beam gives them that budget analysis so they can say "Alright, I'm going to spend this much a month", and do the allocation and break it down. >> Yeah, it's funny, for people that don't work with the government, they always hear like "Oh, well they've spent, you know, $100 for a hammer, they're overspending", and on my career, I've worked with government, and you get the calls at the end of the quarter, which is like "Oh my gosh, I haven't actually used up my budget, and I better use it now or I won't get it next quarter, or next year", so, you know, cost absolutely a key concern. Maybe drill us in one down level as to, you know, what kind of things, how does Beam help them, you said understand, optimize what they have, as well as plan for the future. >> Yeah, yeah, so you know, Beam hooks into the public cloud providers, as well as your on-prem staff. There are a couple different views, we've already refactored it into the nice Nutanix UI, so that you have the same look and feel. But, you have a couple different views, you have the cost visibility view, so your spend per day, per month, per year, and then you have an analyze view. So, there's a spend efficiency view, so you can actually get a quick visualization of "Am I getting the best value out of my cloud contract?", and this is, you know, really common in government. They'll cut some type of ELA or longer-term contract, but if you're not using all those credits, or taking the best benefit, you're not getting your RLI. So the spend efficiency will help in that aspect. You know, Beam goes beyond just visibility, so you have ability to do one-click cost controls. So maybe, you know, change things from spot to reserve instances. You can also drill down into the sub-services, so "Oh, that's costing more than I thought, you know, is it my NAT service or my load balancer service, like which exact spot is taking all that cost?" And then, the budget allows you to build cost centers within your org. So, build out and you know, charge back is hit or miss in government, sometimes it's way up at the top of the command, but you know, we are seeing more and more orgs, and especially on the service provider and fed integrator side, you know, common scenario is government contract awarded to a fed integrator, and they build out a private cloud and need to do charge back. So that's another big aspect. >> Yeah, it's so funny. Remember, you know, just a few years ago it's like "Oh, public cloud, it's super easy and super cheap, and like well, when you actually dig into it, well it's different.", is I guess what they would say. Simple isn't necessarily what I would say, and cost depends on what you're doing with it and how you do it, so we talked a little bit about federal. You were telling me off camera that you were seeing a lot of SLED customers here. Give a little insight as to what are some of the concerns, what are some of the real things that, you know, that segment of public sector are looking for at this show in the ecosystem. >> Yeah, it's one reason we love doing this show, and it's a great spot that brings together, cause state and local is so regionalized, you know, 50 states and then all the different counties, and cities, and a lot of them attend here. I, you know, kind of just gotten into public sector when this show happened last year, and I met a lot of our SLED customers here for the first time, so you know, bring them all to one spot, which is rare in state and local, it's a lot more regional conferences. So, the challenge of staying local is because it's so regionalized, and then you really have four verticals within state and local, you have the state business, which kind of mirrors federal in more large enterprise. Some states are adopting Cloud First strategies, some states are kind of still figuring it out. So, some states are mirroring fed government, and they have this kind of Cloud First, and trying to figure out how to make that work. And then, at the local level, you have the county and cities, and they're very scattered on their approach. We have some significant size counties that are using Nutanix with things like CloudConnect to backup into AWS, and then I would say higher ed is probably the most forward leaning in terms of their cloud usage. A lot of higher ed pushing aggressively in the cloud. Actually, where I used to work, Maryland, University of Maryland, aggressive push there. So, they still have a lot of fragmented IT on-prem though, they have different orgs, business school, engineering school with their own kind of little IT fiefdoms, and then you have central IT trying to standardize and make more public cloud usage. So, they have a lot of the same challenges of a big enterprise, where they need to kind of get that visibility and cost control across, not only, the on-prem, but also as they move into public cloud. >> Yeah Dan, one of the things I've loved when I dig into, you know, whether it's the federal government or even the local government, how technology and IT are helping drive innovation. You know, we often think of, you know, you think about government, you know, just mired in bureaucracy, wonder if you have any, you know, customer stories you can share about, you know, fun and interesting things people are doing, you know, on top of the infrastructure transformational type of activities? >> Yeah, I mean, I think you know kind of the buzzword maybe of this year seems to be a lot around the IOT and machine learning, so it's still a lot in the pilot phases, but Nutanix, we announced Project Sherlock at .NEXT, so kind of our approach to really a PAS IOT at the edge, so PAS machine learning at the edge, and we actually just deployed our first customer on the commercial side a week ago. So, still early days, but I would say the interest at the state and local level is huge, you know, Smart City initiatives, self-driving car initiatives, and just the data is overwhelming. So, they're planning ahead, some of them are pretty far along, but there's obviously starts and stops on where these initiatives are going, but the amount of data, and it's all dispersed, and just how to get their arms around that, how to control that, and then in federal there's a lot of requests for machine learning out at the tactical edge, so we have our, you know, soldiers forward deployed, how do they take their imagery and analyze that, and not have to wait 24 hours for someone to come back from the main data center, and that's real lifesaving, game changing. For them to be able to analyze it right then and there, and also big in disaster relief scenarios, so you know, being able to analyze. I was talking to one customer we had at a CXR round table last week at our local .NEXT event, and they were talking about after the hurricanes in Puerto Rico, just how to analyze like, where's there even power, where's the water good, and overlaying all that on imagery. But, right now, that's like 15 different sources that they were trying to pull together into one system, so a lot of challenges like that, that people are trying to address. >> And I love that, Dan. I think you hit right on it. It's data at the center of it. How can I leverage it? How can I get new value out of it. I've talked to some government agencies that are like, you know "How do I transform how we do parking in a city? I have the data, the have some sensors, oh wait, we can actually make an app." Sometimes it's partnering with the commercial side and business, but other times it's government just driving these. Dan, want to give you the final word, you know, we're just kicking off the event, but you know, give us a final takeaway for Nutanix AWS here at Public Sector Summit, what you want the takeaways to be. >> Yeah, well I mean, we're here both days, I encourage everyone to stop by and talk to Nutanix, and really, Beam was just launched, so the great thing is it's our first SAS offering, which is obviously a mind shift for us, but you can demo it just by signing up. But, it's kind of you know, traditional where we've been in the infrastructure market, where we get customers that are like "Oh, I want to try it out", and you have to ship them a system, or they have to download software. Now, it's just "Oh, go sign up on the SAS offering", so I think that'll be a great new delivery vehicle for Nutanix, and I think as we kind of shape our ecosystem of not only different ways to consume with Xi Cloud Services, Beam being SAS, but also different capital models in terms of way the customers purchase. I think that's another big driver around cloud is how the finance side consumes IT, so I think it's great to see, you know, we're kind of expanding, blending into the AWS ecosystem as well, but tying it all together, so people can manage everything from one spot. >> Alright, well Dan Fallon, pleasure chatting with you this morning helping me kick things up, and absolutely, the diversity of technologies, the how we are going to purchase things changing quite a lot, everything from, you know, modernizing our data center to SAS application. You know, I remember at .NEXT I said "Modernize the platform, then we can modernize the applications on top of it", so working through its customers through changes. Alright we have, just like Dan said, day-and-a-half work of coverage here on TheCube, of course, check TheCube dot net for all the recordings, as well as all the shows we'll be at. I'm Stu Miniman, and thanks so much for watching TheCube. (techno music)

Published Date : Jun 20 2018

SUMMARY :

brought to you by Amazon Web Services and first-time on the program Dan Fallon, that we through out, but now you know, and then this year, you know, we made and love to hear you talk and Cloud First mandates, so you know, the services you can buy, there's a new, you know, so there are laws and you get the calls at the end and fed integrator side, you know, of the real things that, you know, for the first time, so you know, You know, we often think of, you know, in disaster relief scenarios, so you know, but you know, give us a final takeaway But, it's kind of you know, traditional from, you know, modernizing our

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
NutanixORGANIZATION

0.99+

Dave VellantePERSON

0.99+

DanPERSON

0.99+

Dan FallonPERSON

0.99+

$100QUANTITY

0.99+

John FurrierPERSON

0.99+

Puerto RicoLOCATION

0.99+

Stu MinimanPERSON

0.99+

Amazon Web ServicesORGANIZATION

0.99+

AWSORGANIZATION

0.99+

last yearDATE

0.99+

24 hoursQUANTITY

0.99+

Washington, DCLOCATION

0.99+

Washington DCLOCATION

0.99+

15 different sourcesQUANTITY

0.99+

last weekDATE

0.99+

AmazonORGANIZATION

0.99+

StuPERSON

0.99+

DCLOCATION

0.99+

this yearDATE

0.99+

first timeQUANTITY

0.99+

50 statesQUANTITY

0.99+

one systemQUANTITY

0.99+

second yearQUANTITY

0.99+

both daysQUANTITY

0.99+

next yearDATE

0.99+

second factorQUANTITY

0.99+

a week agoDATE

0.99+

firstQUANTITY

0.99+

one spotQUANTITY

0.99+

first billQUANTITY

0.98+

University of MarylandORGANIZATION

0.98+

next quarterDATE

0.98+

Public Sector SummitEVENT

0.98+

first customerQUANTITY

0.98+

SASORGANIZATION

0.98+

first-timeQUANTITY

0.98+

first couple monthsQUANTITY

0.97+

one reasonQUANTITY

0.97+

Silicon Angle MediaORGANIZATION

0.97+

Cloud FirstTITLE

0.97+

beamORGANIZATION

0.97+

one groupQUANTITY

0.96+

three separate verticalsQUANTITY

0.96+

DheerajPERSON

0.96+

BeamORGANIZATION

0.96+

this weekDATE

0.95+

one customerQUANTITY

0.95+

AWS Public Sector Summit 2018EVENT

0.93+

oneQUANTITY

0.93+

a day-and-a-halfQUANTITY

0.93+

TheCubeORGANIZATION

0.93+

one-clickQUANTITY

0.92+

TheCubeCOMMERCIAL_ITEM

0.91+

Nutanix AWSORGANIZATION

0.9+

a year agoDATE

0.9+

CloudConnectTITLE

0.88+

few years agoDATE

0.87+

a couple of years agoDATE

0.86+

BeamTITLE

0.86+

Shannon Kellogg, AWS | AWS Public Sector Q1 2018


 

>> Announcer: Live from Washington DC, it's CUBE Conversations with John Furrier. >> Well, welcome to a special CUBE conversation here at Amazon Web Services headquarters in public sector, in Washington DC, actually, in Arlington, Virginia. It's a CUBE coverage on the ground in Washington DC. Our next guest is Shannon Kellogg, who's the Director of AWS Public Policy in Americas, here, joining us. Thanks for spending the time with us. >> It's a pleasure to be here. >> So obviously, public policy is a big part of public sector, hence the success you guys have had. Amazon's had great success. I mean, you go back four years ago, the shock heard all around the cloud was the CIA deal. >> Shannon: Indeed. >> And since then, there's been this gestation period of innovation. You guys have been penetrating, doing a lot of hard work. I know how hard it is. And kind of knowing the DC culture, how hard was it, and hard is it for you guys now? Is it getting easier? I mean, policies, got a lot of education involved, a lot of moving parts. >> Yeah, well, I joined over five years ago. And when I joined, there was very little understanding that Amazon was even in the cloud computing business. And so we really had to start from scratch. And so it was just basic education and awareness work. And I wouldn't call that easy, but it certainly was in a different time where people were curious about Amazon, AWS, and cloud. What is cloud computing? The cloud computing directive of the Federal Government, Cloud First Policy, had just come out a year prior, and so there was a lot of curiosity. So people were willing to talk. People were curious, but they didn't really understand what cloud computing was. And again, they didn't even realize AWS was in that business. >> And back at that time, and I know you have a tech history over at EMC before and RSA. You know the tech game. You've seen many waves of >> Shannon: I have. >> innovation, and it's almost a time where you saw some interesting shadow IT developing. Shadow IT term referred to kind of a in-the-shadows experiment. You put your credit card down and get some Amazon, get some cloud, and test, kick the tires, if you will, kind of, without anyone seeing you, called shadow IT. That became a big part of the growth. How much shadow IT has been involved to kind of force Amazon to the table? Did that help? Was that a help-driver for you guys? Was it going on? >> Yeah. Well, it's interesting, because when you look back four or five years ago, there were a lot of first movers in departments and agencies, folks in little units that I had actually even never heard of in some of the big agencies, customers that I would speak to that were experimenting with AWS and commercial cloud. In those days, they were able to take out their credit card and experiment a little bit with it and discover what was possible. And we saw a lot of uptake in interest as a result of some of that experimentation. But really, things started to change in a big way when AWS won the contract to build the community cloud for the intelligence community. And following that win, and as that project was implemented, and in the six months to a year after that award, we saw a lot more interest by agencies to not just experiment, but to go bigger. >> I couldn't get Amazon to confirm. I've tried many times on the CUBE, Jassy and Teresa, to get them to confirm that that was certainly a shadow IT effort, that someone within the CIA came out of the woodwork and said, "Hold on IBM, we have an alternative." >> Yeah, well I can't-- >> (laughing) Conferment denied. I can't comment on that either, but I can tell you that it was a very open, competitive process that we won. And it was a very big deal for the community and a very big deal for us. And that's when we really started to see a number of other agencies and organizations, really, not just experiment with cloud, but how can we leverage this to get the same benefits that the intel community needs? >> And IBM didn't help either. They got cocky. They figured they're going to sue you guys and ended up amplifying it, where the judge actually said on the ruling, "Amazon is a better service." >> Shannon: Yeah. >> I mean, you couldn't get a better testimony. But let's talk about that move. >> There was a resounding public, or resounding legal opinion, and I would encourage your viewers who haven't read it to read it. >> It's well doc, but at SiliconANGLE. Search SiliconANGLE, AWS, IBM, CIA deal, you'll find it. But I think what's notable about that is it's kind of cocky, because the old way of doing things was schmooze, win the ivory tower, have that relationship, lean on that relationship. And the IT just, they were just like going through security at the airport, just whatever, right? >> Shannon: Right. They just checked the boxes. You got to win the C level. That now has changed, where not only at the buying and evaluation process bottoms up, there's a lot of consensus involved. There's now new stakeholders. >> You bet. >> Talk about that new dynamic, because this is a modern trend. It's not just send it to the department for a check box, it's truly agile. Talk about this new, modern procurement process that people are going through. >> You bet, and it's still evolving. But over the last few years, we've seen a lot of interest by federal organizations to shift from what is traditionally a capital expense model to an operational expense model. And you'll probably laugh at me that I actually even remember this. But in the 2015 budget, with the previous administration, President Obama's budget request in 2015, there was, actually, on page 41 of that budget, a line, or actually a paragraph, that talked about how the Federal Government would need to continue to move to commercial cloud services. And in the language, in the budget, it actually talked about the consumption model, the operational expense model versus the traditional capex model. >> Shannon, what is commercial cloud, because, I mean, again, back to the old days, kind of back in my days when I was growing with the industry, you had a federal division that managed all the government stuff, sometimes separate products, right, I mean, absolutely different, unique features >> Yeah, you bet. >> in the government. Now with the cloud, I'm I hearing that this is the same cloud that Amazon runs? Is it a different product. I know there's different private clouds. >> Certainly, our cloud >> But what is the commercial cloud? >> is one option. >> Explain what the commercial cloud is. >> Yeah, our cloud is one option in this area of commercial cloud services. And we think it's a great option. But if you look at the different types of solutions, NIST actually talked about this when they put out the definition on what cloud computing should be described as several years ago. I think the final definition came out in 2011. And at the time, they called public cloud, which we in federal agencies, now, really refer to as commercial cloud, as one of the deployment models. But it also is really emphasizing commercial solutions and commerciality, versus having an agency go out and try to build its own cloud, or to issue a special contract that is controlled by that agency, that does a traditional private-cloud type of build, like for example, California did with CalCloud several years ago. We're seeing more and more agencies move away from that model and into procuring-- >> Why is that? Why are they moving, costly? >> Well, because, yeah, it's-- >> Just like HP and everyone else backed out of the cloud, same reason? >> It's costly, and one thing, looking at CalCloud, and if you haven't sort of looked at what they did with their policy, in 2014 they issued a policy, California did, which basically created a preference for CalCloud. And by August of 2017, they moved away from that preference reversing the policy and then doing sort of a about-face and saying not only is there not a preference for CalCloud, this privately built cloud, anymore in California, but there's going to be a preference for commercial cloud services and leveraging commercial solutions and technologies. >> Is that, again, the same reasons why a lot of commercial vendors like HP, even VMware, and others who kind of backed out of the cloud. It's expensive, it's complicated, right? I mean, is that main driver, or is it of talent? I mean, why did CalCloud move from that to the (mumbles). >> Yeah, I mean, I obviously can't speak for what other >> Well generally speaking. >> companies have done, but I think, based on our observations at the federal level, at the state level, and even internationally, we're seeing more and more governments in their cloud policies focus on how to leverage commercial cloud services, versus build their own, or go out and spend a billion dollars in trying to build their own through a contractor or traditional contractor. >> I talked to Teresa Carlson. >> And by the way, just for the record, in California, it was IBM who actually ended up building CalCloud. >> Nice dig on IBM there, good one. >> So I just talked to Teresa Carlson, and she and I, we talked about the notion of commercializing ecosystem, to bring in tech in with government kind of the mash up or integration culturally among other things, technology. I had an interview with an executive of New Relic, one of Amazon's top customers. I think they were saying they were getting FedRAMP certified. But there's a variety of certifications that you guys offer, essentially, people in the ecosystem, non-governmental, but they can come in and provide solutions. Can you talk about that dynamic, because we're seeing that become a trend now, where folks in the Amazon, or in general tech ecosystems, that says, "Hey, you know what? "I can go in through Amazon and do some business "with the public sector." >> Sure. >> What do you guys offer? Is there a playbook? Is there a roadmap? Is there check boxes? What's the playbook? >> Well, first of all, if you don't, if your viewers don't know what FedRAMP is, it's a Federal Government security evaluation process for cloud computing providers and service providers who want to sell to the US Federal Government. And the framework itself was created on international security standards as well as existing, and evolving in some cases, NIST security standards. And so it's a common security framework that any company of any size can align to. And AWS, because we believe so strongly in security, and because we had a lot of first-mover customers in the Federal Government marketplace, we really invested in that process early. And as a result of that, we meet the FedRAMP requirements at the different security levels that exist. And we were one of the first providers to actually do that. And then partners started working with us and leveraging that. And not just-- >> So what does that mean to the partner? >> resellers or systems integrators. >> They piggyback on your certification, or they have to do some modifications? It's like the stamp of approval. You can't get into the party without it, right? >> Yeah, you have to have FedRAMP certification in order to provide certain types of services to the US government. A lot of agencies now require some type of FedRAMP certification to do business with them. It's very common now. >> Any other certifications that they need? >> Well, that's the most common one at the federal level. But there are some department-specific requirements too. So for example, when you look at the Defense Department, they've added additional requirements on top of FedRAMP. And providers like us have to go through those additional processes, and then again, if you're partnering with an AWS, and we've gone through that process, and we made the investments, and you have some software that's based on AWS, that's going to be favorable for you in order to sell to that market segment. >> Take a step back and zoom out, and talk about the big landscape in DC. Obviously, DC's the center of the action for policy and this, obviously, public sector all around the world, as well in the United States. What's the trend that you're seeing? I mean, obviously Amazon is kind of like its own black swan. If you think about it, lowering prices, increasing functionality on a daily basis is the business model of Amazon. They win on scale. Customers are happy with that, and government seems to be happy. Yet, the competitive landscape couldn't have been at an all-time high, certainly Oracle, IBM, Microsoft, the others are competing for the same dollars, potentially. So you have the old guard, as Andy Jassy would say, and you guys, self-described, new guard. What's the landscape look like? How are you guys competing? What observations can you share and the role of policy makers in the middle of it? Are they stuck between all this? >> Well, it's been quite a ride over the last seven or eight years. Again, going back to when the First Cloud Policy was issued by the Federal Government CIO at the time, Vivek Kundra. Very early days, they talked about each agency trying to move three applications to the cloud. And so we're in a much different time now. And there a lot of agencies who are going all in on cloud services. That's actually been really fast forward and emphasized even more over the last couple years, starting with the previous administration and the emphasis that they had. I talked about the 2015 budget, but we also saw a number of other policy initiatives in the previous administration during President Obama's eight years. And then you had the new administration come in and really emphasize this early too. And one of the cornerstone things that's happened by the new administration over the last year has been the development and then the release of the President's report on IT modernization. And they set up a new Office of American Innovation and a new tech council to advise on the development of that report. And they went out, the administration did, and got a lot of input from the industry. And then they came out with a final report of recommendations in December. And they're already moving to actually implement a number of those recommendations and pilot a number of recommendations in agencies. And they're really emphasizing shared services and commercial cloud services as a key part of that effort. And then in tandem with that, and this is probably going to shock you, but in tandem with that, Congress actually worked with the administration to also make a number of changes to law, including in December of 2017, a really important piece of legislation called, The Modernizing Government Technology Act. And that was added to the Defense Authorization Bill for 2018. You know in this town, that's often how legislation moves at the end of the year is through the Defense Authorization Bill. So that legislation was passed, and it really is focused on helping agencies in their IT modernization efforts move again from legacy IT systems to the cloud. And they're not doing that just because it lowers cost, and it's a good thing to do. They're actually doing that as part of a way to improve the Federal Government cyber security posture. And that's the last thing I'll talk about that's happened in the last year is I mentioned what the administration did about its IT Modernization Report. I mentioned also what Congress did with the Modernizing Government Technology Act. Well, there was also a new cyber security executive order that was issued during the year by the President that married those two things. And basically, it made very clear that there's very little possibility to actually improve the security of federal systems without moving forward with the IT modernization efforts and moving to cloud. >> And the cyber warfare we're living in it truly is a cyber war. This is not just hand-waving, IT modernization. It's beyond that, because it's critical infrastructure now being compromised. This is our security, right? It's the state of the security of our people. >> You bet, and quite frankly, we're seeing this trend internationally too. You see more and more governments making this link between IT modernization and improving the country's cyber security posture. We've seen that in the UK. We've seen that in Australia. >> It takes cyber war to fix IT. I mean, is that what we're coming to? Okay, final point is obviously IT modernization is key. I love that that's driving it. We need to go faster. Question for you, Cloud First, certainly a big, initial orientation from the government to go Cloud First. Question for you is do you see the expectations yet in the agencies and throughout public sector for cloud speed, meaning not only like speed in feeds, like moving to an agile outcome, faster delivery, under budget, on time, lower prices. Is that expectation now set, or is it still getting there? >> No, we believe it is being set. And if you look at developments over the last six months I mean, you now have the Department of Defense that has come out with changes to policy to move faster to the cloud. And if you look at the Secretary, I'm sorry, the Deputy Secretary of Defense's memorandum in September of last year, he talked a lot about leveraging cloud computing as part of a way to make improvements in the implementation of technology, such as artificial intelligence and machine learning. And in that memo they talked about that's a national security imperative to do that. And so they're seeing technology, not as the end result, but as a way to enable a lot of these developments and changes. And we've already seen many of those steps forward in the intelligence community. So it's very encouraging to us that we're also seeing now the Department of Defense move in this direction. >> So they're running towards the cloud. They're running towards AI. >> Shannon: They're trying to. >> They're going as fast as they can, because they need to. >> They're trying to. >> Final word on security. What do you hope to have happen in our government in America to really crack the code on cyber security and surveillance all these holes? Especially with IoT, their surface area couldn't be bigger. >> So before I answer that question, one thing I did want to say, because we were talking about the Department of Defense. And you had added a question in earlier about what some of the legacy proprietors may or may not be doing. Well, these two things are married. What we're seeing at the Department of Defense is that they really do want to move faster to the cloud. But you probably noticed in the press that there are many different legacy providers out there. And as our boss would say, Andy Jassy, a lot of the old-guard community, who want to try to slow that transition down. And so that is really something that's going on right now. There's a lot of effort out there to pursue the status quo, to continue to keep the lights on. And if you look at what amount of the federal budget that is being spent on keeping the lights on in IT, it's over 80% is what the number is commonly referred to. And so a lot of companies are making traditional companies, old-guard companies, as Andy Jassy would say, are making a lot of money following that same path. And you know what? The taxpayer can't afford that anymore. The mission owners can't afford that anymore. And so it's really time to move forward into the 21st century and leverage commercial cloud technology and some of these advanced capabilities, like artificial intelligence and machine learning. And then to answer your final question-- >> Hold on, on the DoD thing, because I did see that in the news. It's obviously clearly FUD, fear, uncertainty, and doubt, as they said, in the industry from the old guards to slow down the process. That's classic move, right? Hey, slow down. >> It is. >> We're going to lose this thing. If we don't put the brakes on-- >> It's a classic move that some companies have been practicing for a few decades. >> Decades, decades, we all know that, I mean, it's called Selling 101 when you want to secure the ivory tower. Okay, so papa, this is the tactic, and I want to get your opinion. This is a policy question. It's not in the best interest of the users, and the society, and the citizens to have a policy injection for political warfare on deal selling. So that's, essentially, what I see happening. >> Yeah, we agree. >> I want to get your comments on this, because it comes up to a very political topic, technically, multi-cloud. >> Shannon: Right. So the move is, whoa, you can't go to one cloud. We're putting all our eggs in one basket, so we have to spec it to be multi-cloud. That's the policy injection. What's the impact of that in your opinion? Does it matter? Does the government say, "Hey, we should do multi-cloud"? You actually want to have one cloud. That's what Andy Jassy >> Well, actually... >> wants, right? >> you know, that's not true. What I'll say, and take a step back here, is that what we want is what the customer wants. And a lot of companies are forgetting the customer in this debate about multi-cloud versus single cloud. >> So you're jump ball. Your philosophy is to say jump ball. >> We welcome open competition. >> So multi-cloud, >> We want to serve the customer. >> and single cloud. >> What happened with the intelligence community is they had an open competition for a single-cloud approach. One thing that's happening right now as part of this broader discussion is some of the old-guard companies are spreading a lot of misinformation about-- >> John: Like what? >> the different types of contracts, and so there's been a lot of misinformation about DoD trying to pursue a sole-source contract for this JEDI program that they're trying to do to implement cloud. And what DoD has said in the stories that I've read on the record is that they want to have an open competition. And whether or not they choose a single award, which is different than a sole source that's not competed, if they choose a single award that's competed like the intelligence community did, or they choose a multi-award, it's going to be their preference. And let me tell you something, the policy space, what we've heard consistently from members of Congress and other policy makers is they don't want to be in the business of telling the Department of Defense or any other federal agency, specifically, what they should do or shouldn't do in a technology procurement. What they want is an open competition. And I'll tell you on the record, we embrace an open competition, and that will serve the customers well. But don't tell the customer if you're an old-guard company what they should or shouldn't do. And don't ignore the customer. >> Well, I would, from just a personal standpoint, industry participant, I would say that that's going backwards. If you have the companies doing old-guard tactics injecting policy and FUD to slow a deal down just to save it, that's really bad, bad form. >> Yeah, it's- >> That's going backwards. >> It's bad policy, but it's also bad for the taxpayer, and it's bad for the mission owner. So let there be open competition. Let the customers, like DoD, make the decisions that they're going to make, which is going to be best for their mission. >> Well, Shannon, as Teresa, a basketball fan, would say, "Jump ball," make it fair. >> Let's do it. >> Let the chips fall where they may. >> Let's do it. >> All right. Open competition, that is Amazon's position here in DC. Policy, no problem, we can play that game, but it's all about the customers. Shannon, thanks for your insight and observations. >> You bet. >> Shannon Kellogg, who's in charge of policy at Americas for AWS. This is CUBE Conversations. I'm John Furrier, thanks for watching. (rhythmic electronic music)

Published Date : Feb 21 2018

SUMMARY :

it's CUBE Conversations with John Furrier. It's a CUBE coverage on the ground in Washington DC. hence the success you guys have had. And kind of knowing the DC culture, The cloud computing directive of the Federal Government, And back at that time, and I know you have a tech history get some cloud, and test, kick the tires, if you will, and in the six months to a year after that award, came out of the woodwork and said, that the intel community needs? They figured they're going to sue you guys I mean, you couldn't and I would encourage your viewers And the IT just, They just checked the boxes. It's not just send it to the department for a check box, And in the language, in the budget, in the government. And at the time, they called public cloud, And by August of 2017, they moved away from that preference Is that, again, the same reasons why at the federal level, at the state level, And by the way, just for the record, kind of the mash up or integration culturally And the framework itself was created It's like the stamp of approval. in order to provide certain types of services Well, that's the most common one at the federal level. and the role of policy makers in the middle of it? and got a lot of input from the industry. And the cyber warfare we're living in We've seen that in the UK. from the government to go Cloud First. And in that memo they talked about So they're running towards the cloud. to really crack the code on cyber security a lot of the old-guard community, because I did see that in the news. We're going to lose this thing. It's a classic move that some companies and the society, and the citizens to have a policy injection I want to get your comments on this, So the move is, whoa, you can't go to one cloud. And a lot of companies are forgetting the customer Your philosophy is to say jump ball. the customer. is some of the old-guard companies And don't ignore the customer. injecting policy and FUD to slow a deal down and it's bad for the mission owner. Well, Shannon, as Teresa, a basketball fan, would say, Let the chips fall but it's all about the customers. This is CUBE Conversations.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
AmazonORGANIZATION

0.99+

TeresaPERSON

0.99+

IBMORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

ShannonPERSON

0.99+

OracleORGANIZATION

0.99+

Andy JassyPERSON

0.99+

Department of DefenseORGANIZATION

0.99+

AWSORGANIZATION

0.99+

Teresa CarlsonPERSON

0.99+

2014DATE

0.99+

2011DATE

0.99+

HPORGANIZATION

0.99+

John FurrierPERSON

0.99+

DecemberDATE

0.99+

JohnPERSON

0.99+

August of 2017DATE

0.99+

2015DATE

0.99+

CongressORGANIZATION

0.99+

CIAORGANIZATION

0.99+

December of 2017DATE

0.99+

CaliforniaLOCATION

0.99+

Shannon KelloggPERSON

0.99+

Vivek KundraPERSON

0.99+

Washington DCLOCATION

0.99+

AustraliaLOCATION

0.99+

New RelicORGANIZATION

0.99+

Modernizing Government Technology ActTITLE

0.99+

PresidentPERSON

0.99+

NISTORGANIZATION

0.99+

21st centuryDATE

0.99+

United StatesLOCATION

0.99+

Defense Authorization BillTITLE

0.99+

UKLOCATION

0.99+

SiliconANGLEORGANIZATION

0.99+

two thingsQUANTITY

0.99+

one optionQUANTITY

0.99+

single awardQUANTITY

0.99+

last yearDATE

0.99+

RSAORGANIZATION

0.99+

one cloudQUANTITY

0.99+

Arlington, VirginiaLOCATION

0.99+

fourDATE

0.99+

VMwareORGANIZATION

0.99+

US Federal GovernmentORGANIZATION

0.99+

Robert Groat, Executive VP, Technology and Strategy, Smartronix Feb 2018


 

>> Announcer: Live, from Washington D.C. It's Cube Conversations, with John Furrier. >> Hello there, welcome to the special Cube Conversation, I'm John Furrier with the Cube here in Washington D.C. at the headquarters of Amazon Web Services Public Sector, here in Arlington, Virginia, right around the corner from D.C. Our next guest is Robert Groat, with the Executive Vice President of Technology at Smartronix, a service provider in Cloud and an IT. Thanks for joining us. >> Thank you John. >> So we're in D.C. and the Cube's getting the lay of the land, so much innovation happening around Cloud and disruption, you got one group going, scratching their heads, wondering what's happening, some groups saying what happened, and you got people making it happen, right? >> Exactly. >> What's the big "ah-ha" moment people might not know looking into D.C. now? What is the real trend? What are the people that are making it, what are they doing? Is it the Cloud, is it mobile, is it data-driven? >> Yeah, I think it's all of those components, but I think one of the things that you're really seeing is that the Cloud is enabling these organizations, these traditional organizations, to really transform in the way that they deliver and consume IT services. IT services have been a mess in this town for a long time, the contracting process has been a mess, some of the things that happened, some of the smaller organizations have had a chance to be really innovative and take a leadership role in delivering services to the community and not just the large beltway bandits that we've seen in the past. So I think some of the "ah-ha" moments are probably around, you know, we've been working, Smartronix has been working with the public sector and Cloud since 2009, so really one of the early pioneers, and we used to run across all of these issues where security was the blocker, and it would take a long time to convince people that the security in the Cloud really was what it needed to be. Now we're seeing, in terms of an "ah-ha" moment, we're seeing that security is the enabler, we're seeing that these organizations are really embracing the fact that you can do things in the Cloud from the security perspective that you could never do before. And I think that you've got this kind of next generation of managed service provider that embraces those tenants of how to manage services and manage security services and it's really disrupting the way that the Federal Government's done business in the past. >> You know, we were at the Public Sector Summit last June, and we were commeters, the first time the Cube was at an event, which we had been to other ones before that, but it was very clear to me that we're in a no-excuses government at this point, cause there's a lot of forcing functions. You have one, connected social media, and everyone's like hey, why can't I do that over there? It's like the old iPhone moment on the enterprise. Why can't I bring me iPhone to work? You know, years ago, right? >> Exactly. >> Now you have security looking down the barrel, and IOT happening, and you don't have a thing, so you have Swiss cheese called malware, attacking every hole, every corner of the network potentially is compromised. >> Exactly. >> So security is forcing, and we're at cyberwar. >> We are! >> You can't deny that, so why isn't the Congress emergency funding for more security, or is it happening? >> Well, they need to be, but if you look at, if you look at the way traditional data centers are built and on-premise infrastructure is built, you had a variety of contractors coming in, each kind of doing their own thing, you had this heterogeneous infrastructure that was all built and kind of tangled together, and there wasn't this great way of being able to look at Cloud services or be able to look at a Greenfield environment, and have everything that's happening in that environment aware to you. And that's really what the Cloud is enabling. You're actually. >> You mean program the whole infrastructure? >> Programmable infrastructure, exactly. You're actually, every single thing that happens in a Cloud environment ends up being an API call. Each one of those API calls ends up being logged, and when you have every event that's happening in your environment, you don't have that in a traditional data center. When you have every event that's happening in that environment, and you can apply some of these new primatives that AWS is providing around machine learning and AI, now you're using those to attack those vectors that you're talking about, to protect critical infrastructure, really in ways that you couldn't do before, and you can actually, with this programmable infrastructure, you can actually really look at being able to respond to events, and have autonomic response and remediation of these events. So when something happens, you've programmatically defined how you're going to respond to those events, and it's repeatable. >> Yeah, one of the things I'll share with you, I did an interview with, I think it was the CTO or the CSO of Fortinet, which is a security vendor, >> Mhmm. >> And we were talking, and we were totally geeking out, he was like the complexity of the Cloud actually is an advantage in the security, and I said what do you mean by that? He goes, most of the hackers will focus the main payload of their vector on one particular item, and that's where all their energy, if they have to hunt too far, they kind of give up.6 >> It's just like on the battlefield. The surface area of attack matters, and when you have such a wide, vast surface area of attack, there's no way for them to. >> So you agree with that? >> 100% agree with that. >> How is that, how do I turn that complexity, obviously there's a main range of tools to make the Cloud easier, but complexity of scale, how do I turn that as an IT person or a manager, or an executive, into a security advantage? What do I do? >> So the security advantage is that every time you build a rule, every time you think about compliance and maintaining compliance for your organization, you're actually starting to build knowledge and a new capability. That can be applied programmatically now, across your entire set of enclaves that you use for managing infrastructure, so when we develop one thing as a manage service provider, to make sure we're meeting some kind of compliance mandate, that now can be shared across all of our clients in the space, and this can start to really help create that protective ops infrastructure. >> So you scale more observation space to get more data, that gives you also an advantage. >> It does, it does. And then when you can actually take that data and use it to train to understand where these advance persistent threats are, you can then really start to do things, that this was the province of really large organizations, only in the past. And now AWS has democratized that ability to use these tools around artificial intelligence and machine learning to improve security. >> Robert, you can't go back five years without hearing, are you kidding me, that Cloud is insecure. Turns out, Cloud is becoming a better security paradigm than building on site because of human error or other force majors or any kind of other acts. >> That's exactly right. Anybody who's looking at it from a security perspective and thinks that they can have the same kind of security that, you know, a multi-billion dollar company like AWS can provide, they're mistaken. And the main thing around that is, they don't have transparency to every event happening in that environment, and that's what you get when you start to utilize Cloud services. >> Yeah, I think Verizon was the first company that notified me that this might be the trend. I think this was like a 2011 time-frame. Don't discount a multi-tenant Cloud. >> Exactly. >> Like okay, and they realized and have been tracking that like okay, so big trends in technology, tailwinds and headwinds. What trends are tailwinds for the growth, and what are the headwinds, what's the blockers? >> Well the tailwinds is the fact that I think everybody's kind of not resigned to the fact, but they're seeing the Cloud first as probably a strategy that they should take. And, you know, we've seen the government be laggards in the past with adopting new technology, I think what they're seeing now, especially in the Department of Defense, and then some of the Federal organizations that we're working with, they're actually seeing that perhaps their adversaries are having a competitive advantage by moving into the Cloud, maybe they should look at the competitive advantages that they should have moving into the Cloud infrastructure. Not just security, but the ability to be innovative and agile and deliver services much faster than they've ever been able to deliver them before. >> Well we had a different approach and automated actual code bases so that you can actually deploy services and automatically code them up with glue instantly, so it's interesting. >> That is one of the fundamental things, that when you start looking at infrastructure's code, and you look at things that you can make repeatable in these environments, then look at how many times the government's probably built out a particular enterprise software staff, whether it's Share-A-Plan or >> Authentication. >> It all gets repeated, once that gets cauterized and done right with the right subject-matter experts, then you can start to create service catalogs that these organizations can use and rapidly deploy things in a repeatable and manageable fashion. >> This is an open-source ethos. >> It is. >> We're on the shoulders of others, why replicate something that's already a service, throw it in a service catalog, make it a micro-service, make it an API. >> And that culture's finally transformed in the Federal Government, that didn't used to be the culture, right? >> People must be like, finally! >> It used to be, I have to have my arms wrapped around this, I have to be able to understand everything that's happening, and you would always hear some of these larger organizations say, you know, I don't want to have vendor lock-in. Even now sometimes, you'll see it a little bit. I don't want go with, maybe AWS, because I'll have vendor lock-in, yet for dozens of years, they've been locked into proprietary databases to commercial enterprise platforms, these behemoth software things that AWS again has helped to democratize by providing these primitives and allowing people to build things backed on open-source. >> You're speaking our language, we talk about this all the time, the lock-in, there's always a lock-in spec somewhere, if it's good, the issue is proprietary software and switching costs. >> Yes. >> And choice, right? So that the dimensions to evaluate for customers that we've seen that's successful is, okay, I don't mind lock-in if it's a damn good solution, I'm going to lock that in. >> Right. >> But I have choice. This is going to be interesting, right? So the multi-cloud conversation that is going on around the DOD is interesting, we've been reporting and out in the field, we've been getting the data coming in, saying hey, this DOD kind of overture is interesting, because now if they take the same route as the CIA, we're talking about massive infiltration of Amazon Web Services across the government, because that CIA's kicking ass and taking names with Amazon. >> Mhmm. >> Now you've got the DOD looking down potentially a single-cloud option, other vendors are crying foul calling, we need spec in policy, which is a hijack model of putting in multi-cloud requirement. What's your thoughts on that? Should it be requirement or should we jump off? >> Well, for one, when you have innovators in a space and they take a lead in the space, you're going to get, that's a forcing function for other companies to compete, and that's not a bad thing, it really isn't. And a lot of these organizations, there might be reasons that are very valid reasons for them to consider multi-cloud, or even consider what they have within their own on-premise infrastructure. You've got, you know, tens and tens of years of legacy technical debt in your data center, there's not a reason to pull everything into the Cloud environment, there might be reasons to just let that die a slow death and sunset that. >> Got the mainframe. >> And, like the mainframe stuff, for them to look at even migrating mainframe capabilities into the Cloud, it's a lot of rewrite, it's a lot of things that need to happen. And maybe there's ways that you can extend that on-premise environment, breathe a little bit of life into the on-premise environment, while you're building out your new infrastructure. And that's probably the right path to take. >> And some people choose to have Cobalt code running banks right now, and just because they have that process. >> And it's working, and you know, they'll inevitably come to the time that they have to do that migration. >> Great commentary, great to have you on, great to chat about the technology trends. Smartronix, what are you guys doing, how do you guys fit into this trend, take a minute to talk about what you guys do, and your opportunity. >> Sure, Smartronix is about a 20-year-old company, we talk about some of our competitors will talk about being born in the Cloud, we were actually pretty much born in the enterprise, we helped the Marine Core establish their network operation security command, 20 some years ago, we were first to kind of lead virtualization technologies to help the forward-deployed forces move in and create kind of these tactical data centers, mobile data centers that can move into theater, so it's always kind of been on the forefront of network operations and cybersecurity, and innovative solutions, innovative use of technology, in government. >> The battle field's an instant case of how to deploy. >> Absolutely. >> You need wireless. >> Austere environments, you know, low-power, they used to bring trucks in to be able to set up their mobile data center, and we actually using virtualization technology back in 2004, you know. >> You got to push the envelope. >> You have to. >> Your job is to push the envelope. >> And that's really where I think Smartronix has done a really good job, is that we've helped these large organizations that are in very secure and highly-regulated compliance-driven environments, and utilize technology in innovative ways. More securely, and more optimally in these environments. So when we had a chance in 2009, to do a solution for President Obama at the time, they introduced the Recovery Act, they needed a website to track 750 billion dollars worth of funding. We came in with a pretty innovative solution. They said they had 10 weeks to build this, you're not going to do that in a data center environment. We came in with a solution that said on day one, we're going to utilize Amazon Web Services capabilities, we're going to build out the test endeavor while we build out the data center environment, and we're going to make your deadline by October 1st. And that was really the jumpstart of what we did. >> Do you meet your deadline? >> We absolutely did. >> What was that other website that you didn't actually get the deadline done, they had to bring in? >> Yeah, the healthcare. >> Oh, the Obama. >> So this one was recovery.gov, a very well-documented success, it ended up being the very first cloud-first initiative for the Federal Government. The very first government property running on public Cloud infrastructure, and then from there we migrated to >> Well, he doesn't get the credit he deserves on open government. >> He doesn't. >> He opened up data sets, he changed the game. >> He did, and again, that was, I think when you look at historically, when you look back at the CTOs and CIOs of the Federal Government at that time, they were really trying to look to see how commercial technologies could be applied in the government, how you could get that agility and innovation, and speed of business of commercial and do that in the Federal Government. And I think we embraced that at Smartronix pretty early on, and we were kind of on the leading edge sometimes of delivering this kind of abilities and services. >> Literally. So, you guys are the right group to call for IT to get modernized, because this is is problem. No one can hide anymore, there's no more excuses. And again, this is the lack of innovation. If you've been sitting around not innovating, now there's cyberwars attacking, you got cybersecurity, IT needs to transform, they got to do it like really fast. >> You got all of these competing pressures, security, you've got time, you've got cost, you've got capabilities, all of those things competing. You need to have a trusted advisor, a partner, to get you through that. What Smartronix has created, we call it our four pillars, and these are very simple pillars, but it's really really required for really looking at Cloud services strategy. You have to help the organization define what the business outcomes are that they want in these environments, help them think through what the roadmap and strategy is to get there, and then when you go to the second pillar, which is design, there's unique ways to design things to make it cloud-native, to utilize cloud-native services that also, when you get to the implementation and migration point, you're building these in a programmatic way that makes it easier to operate and manage, and that's the fourth pillar. So if you can get these organizations to think from strategy all the way through to run, all the way through to operations management, you're going to have the more effective organization and better services in your environment. >> Robert Groat, Executive Vice President of Technology at Smartronix, thanks for spending that time with me. >> Thanks, John. >> I'm John Furrier with the Cube, in Washington D.C., actually in Arlington, Virginia at Amazon Web Services Public Sector headquarters, thanks for watching. (bright music)

Published Date : Feb 21 2018

SUMMARY :

It's Cube Conversations, with John Furrier. at the headquarters of Amazon Web Services and you got people making it happen, right? What are the people that are making it, the fact that you can do things in the Cloud from the Cube was at an event, which we had been to other and IOT happening, and you don't have a thing, Well, they need to be, but if you look at, and when you have every event that's and I said what do you mean by that? and when you have such a wide, vast surface area of attack, So the security advantage is that every time you that gives you also an advantage. And then when you can actually take that data hearing, are you kidding me, that Cloud is insecure. that environment, and that's what you get that notified me that this might be the trend. and what are the headwinds, what's the blockers? Not just security, but the ability to be innovative actual code bases so that you can actually then you can start to create service catalogs We're on the shoulders of others, why replicate and you would always hear some of these larger organizations the issue is proprietary software and switching costs. So that the dimensions to evaluate for customers and out in the field, we've been getting the data a hijack model of putting in multi-cloud requirement. Well, for one, when you have innovators in a space And that's probably the right path to take. And some people choose to have Cobalt code And it's working, and you know, they'll inevitably take a minute to talk about what you guys do, so it's always kind of been on the forefront Austere environments, you know, low-power, the Recovery Act, they needed a website to track cloud-first initiative for the Federal Government. Well, he doesn't get the credit he deserves on and do that in the Federal Government. So, you guys are the right group to call for IT to get and then when you go to the second pillar, at Smartronix, thanks for spending that time with me. I'm John Furrier with the Cube, in Washington D.C.,

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
VerizonORGANIZATION

0.99+

Robert GroatPERSON

0.99+

AmazonORGANIZATION

0.99+

RobertPERSON

0.99+

2004DATE

0.99+

JohnPERSON

0.99+

2011DATE

0.99+

SmartronixORGANIZATION

0.99+

AWSORGANIZATION

0.99+

CIAORGANIZATION

0.99+

Washington D.C.LOCATION

0.99+

Recovery ActTITLE

0.99+

John FurrierPERSON

0.99+

October 1stDATE

0.99+

D.C.LOCATION

0.99+

CongressORGANIZATION

0.99+

FortinetORGANIZATION

0.99+

Amazon Web ServicesORGANIZATION

0.99+

10 weeksQUANTITY

0.99+

Feb 2018DATE

0.99+

2009DATE

0.99+

Arlington, VirginiaLOCATION

0.99+

750 billion dollarsQUANTITY

0.99+

iPhoneCOMMERCIAL_ITEM

0.99+

fourth pillarQUANTITY

0.99+

Department of DefenseORGANIZATION

0.99+

five yearsQUANTITY

0.99+

last JuneDATE

0.98+

dozens of yearsQUANTITY

0.98+

100%QUANTITY

0.98+

second pillarQUANTITY

0.98+

oneQUANTITY

0.97+

first timeQUANTITY

0.97+

Each oneQUANTITY

0.97+

Public Sector SummitEVENT

0.96+

four pillarsQUANTITY

0.96+

one groupQUANTITY

0.96+

Federal GovernmentORGANIZATION

0.96+

DODTITLE

0.96+

CubeORGANIZATION

0.95+

20-year-oldQUANTITY

0.95+

first companyQUANTITY

0.95+

Amazon Web Services Public SectorORGANIZATION

0.93+

ObamaPERSON

0.93+

firstQUANTITY

0.91+

tens andQUANTITY

0.91+

eachQUANTITY

0.89+

President ObamaPERSON

0.88+

day oneQUANTITY

0.88+

DODORGANIZATION

0.87+

20 some years agoDATE

0.87+

multi-billion dollarQUANTITY

0.86+

SwissOTHER

0.86+

GreenfieldLOCATION

0.84+

one particular itemQUANTITY

0.82+

aboutQUANTITY

0.82+

Executive Vice PresidentPERSON

0.82+

Marine CoreORGANIZATION

0.81+

tens of yearsQUANTITY

0.8+

first cloud-first initiativeQUANTITY

0.8+

first governmentQUANTITY

0.79+

CloudTITLE

0.76+

recovery.govORGANIZATION

0.74+

Jeff McAllister, Druva - AWS Public Sector Summit 2017


 

>> Voiceover: Live from Washington D.C., it's theCube, covering AWS Public Sector Summit 2017, brought to you by Amazon Web Services and its partner Ecosystem. >> Good morning, welcome back here on theCube, the Silicon Valley or Siliconangle TV flagship broadcast, here as we continue our coverage live from the Nation's capital, Washington D.C., the AWS Public Sector Summit 2017. I'm John Walls, we're glad to have you hear on theCube along with John Furrier, good morning. >> Morning. >> Good night? >> Great night. I had two great meetings, learned some information, got some exclusive material for a story that has to do with government stuff. >> So you were kind of working then weren't you? >> I'm always working. We're in D.C. I want to put my ear to the ground and bring all these stories back to my show, Silicon Valley Friday Show, which has been on hiatus during the month of May and June for all theCube events. >> Slacker. >> I got some great metadata as they say. (laughter) >> Good about data. >> I went home and watched the Nat's game. That was my big night. Jeff McAllister is with us now, he is the GM of the Americas for Druva and Jeff, glad to have you on theCube, we appreciate the time. >> Oh gee, thank you for the opportunity and it's a pleasure to meet you. >> Alright so you guys are all data, all the time on the Cloud right? >> That's right. >> All about data protection and security, availability. Tell us a little big more just about Druva and then we'll get into maybe your relationship with AWS but first off about you, about Druva. >> I've been fortunate to be with Druva since we really embarked on our enterprise strategy. I've been part of the team that made the investment a couple of years ago to start to pursue FedRAMP and some of the specifications for the Federal Government. And as you know, we are Cloud native. We are for the Cloud and built on the Cloud. We've been a partner with AWS for over eight years now. So we've had a very strong working relationship with them and the opportunity to come and speak here today and with you gentlemen, has really been tremendously exciting and frankly they're absolutely wonderful partners to go to market with. >> Yeah, talk about a minute about how integral that obviously is to your business to have not just a relationship, but to have the relationship that you do with AWS. >> Well, AWS obviously provides a world-class platform on which to build a service like ours. For our customers, it means tremendous levels of security, tremendous data durability, a reliability and availability of that data, but also the idea that many of our customers are very mobile. They have great geographic dispersion among their employees. Their employees are engaging in other parts of the world. So availability of that Cloud and that Cloud infrastructure, in local areas is tremendously important. And for our Federal customers, the certification for ITAR and other things that are specific to that market, having a platform like GovCloud, built specifically to their specifications, to service them, creates great leverage for us and our customers. >> John F.: I mean, eight year relationship, and that's going back. >> Yes it is. >> And they're only 10 years old and they spent their 10th birthday going on their 11th year, just AWS. So, obviously they saw some federal action right away, or public sector action right away. Nature of the Cloud, very friendly to developers back then. But still it was building blocks foundational back then. >> That's right, exactly. >> What's changed? How would you chronicalize that change other than the massive growth we've seen in the market place which we've chronicalized as well but I mean, from your perspective in the public sector, this is on a nice trajectory. >> I've been in the business now for over 30 years. Started out at Data General through Sun Microsystems and I've seen much of the industry change. The one thing that has been very impressive with the public sector, is that the interval in product innovation would come to the public sector a year or two years behind what we saw in the commercial marketplace. That time and space is absolutely shrinking down to nothing. They are pursuing the same business continuity, data transformation issues the Cloud-first strategies that our commercial customers are. And frankly, the government worker today has become more mobile. And the requirements to protect that data and secure it, are at an all-time high. And the AWS platform in combination with what we do, really provides a level of security that is hard to do on your own. >> So yesterday, we talked about a term I coined, or phrase I coined, around the seminal moments in GovCloud's history and really in the Amazon public sector. Is called "the shot heard around the Cloud", and that was the CIA deal where AWS came in and beat IBM, which had a lock-in spec and they're old-school IBM, they know how to sell. The sponsorships, they had everything locked and loaded. Who knows what they were doing, wining and dining. You know how the Federal Government is? >> Jeff: That's right. >> Things were very much picked out, everything's buttoned up and then boom, Shadow IT is happening, Amazon wins. Since then, we've seen a lot of change in how people are securing, how people are deploying. >> Jeff: Right. >> No better example than data protection because there's no wall, there's no firewall. You're in the middle of it. Talk about that dynamic about how the no walls, no perimeter in the Cloud has changed the role of data and data protection. >> Sure. So, gone are the days where we can dictate the device, how somebody wants to work, what solutions they're going to use. Cloud applications like Office 365, Box, Slack, other, have really created an environment where the IT folks, want to stimulate innovation, stimulate the work in places where people want to get done. But then provide the same level of protection and governance that they would on a non-platform solution. So, watching that evolution take place, its really driven us to really have to be mindful that we're in the performance business and with that performance we have to be respectful of the requirements from a security and protection standpoint that our customers call for. FIP certification became fundamental for us being able to service the government. That led us into the pursuit now of FedRAMP, which we're now FedRAMP ready. But all of those things provide the infrastructure to allow them to embrace these new strategies and this digital transformation, be it in my Cloud-first strategy or my mobility strategy, and be able to extend that same level of security that I would need, and provide that flexibility for my users to get their jobs done. >> Yeah and honestly, Cloud native, as you know, we love Cloud native, we've covered it. >> We do too. >> Covered it from day one. (laughs) Cloud-first is kind of like a moniker that people use. >> Sure. >> Kind of an ethos. It's more of a manifesto, it's more agile. But really Amazon has never hidden the ball in the fact what they believe the future will be and that is API economy. And from day one it's all about APIs and they believe that you should have APIs everywhere. The Cloud has no perimeter so that changes the security game. But the one thing that's emerged out of all this, is a new SaaS business model for businesses and government, and federal, and education. So everything's as a service. >> Jeff: Correct. >> That is a huge deal and this is maybe nuanced a bit, but how does public sector turn into a service model with the Cloud? 'Cause that's something that everyone's kind of going at. You have Cloud natives great, we're going to be Cloud natives, check. But really what they're getting to is, everything's as a service. >> Right. It's created a lot of flexibility in the buying process. First of all, you're bringing that elasticity of demand, right? So they are able to embrace the idea that, I only pay for the services I actually consume. So, should I have a movement in employees, should I change in structure, should my usage suddenly spike, I have the ability to adjust on the fly. That's a big part of it. But the other piece of it is that we can deliver our service at a fixed price cost for a certain period of time within that government fiscal year. So not only does it become easy to manage technologically, but from a budget stand point, it makes it a very predictable cost. I'm no longer having an explosion of data that I have to manage and go off books to try and find data to provide those IOPS and storage on sight. I can simply continue to go at the same budget level that I've already set aside. >> One dynamic that has come up while you brought this up, 'cause I think it's relevant to what we were just talking about is, lock-in. Right? I mean the word lock-in has always been vendor lock-in but really that's on one side of the coin. The other side of the coin is user lock-in. So last night, one of my secret meetings I had last night was with a senior government official and we were talking about how, they're all pissed 'cause they got Microsoft Surfaces instead of Macs. They wanted Macs. So they were just handed a bunch of Microsoft Surfaces. No offense Microsoft, I love the Surface personally, but I've got a Mac here. The point is, they didn't want it. >> Jeff: Right. >> It was forced down their throat. >> Let's just shut that for a moment here. (laughs) >> This is the old way. We made a decision, we're going with this product. So this is really the flexibility point is, very interesting, 'cause now with the Cloud, you can actually do these really agile deployments. >> Jeff: Exactly. >> And give people more choice. >> That's right. The time to value on these products, we have a very large defense contractor inside the Beltway. We were able to deploy to 23,000 users worldwide in under six weeks. But we understand that we're in the performance business and the idea that our customers could leave us at any point in time when the term is up, keeps us very conscious of the specifications that they require. And frankly, it requires us to be innovative on their behalf. Certainly taking their feedback, but really starting to anticipate their requirements, so that we continue to earn that business year over year. And frankly, if you want to talk about lock-in, SaaS provides tremendous flexibility to switch when a contractor isn't performing to spec, versus a perpetual license where I'm locked in for the duration. >> And that's a fear obviously that they're going to use their dollars wisely. I want to get you to weigh in on Druva's digital transformation in back of the customer. Obviously you guys are doing well, you're in the sweet spot, data protection is a hot area. It's one of the hottest area no one really kind of looks at, but it's really hot with the Cloud. What impact are you having with customers and how are you rolling out your value proposition to the public sector? What are the key highlights? I mean, how do they work with you? Is it FedRAMP? Is it GovCloud? Just take us through your value proposition with respect to the- >> Our value proposition, I think is fairly unique. So first, we run on the most wildly accepted Cloud platform by the public sector, AWS GovCloud. Without question the market leader there. We bring all of our experience from the commercial marketplace into that same experience on GovCloud. With the added certifications of FIPS, certification 140-2 moderate. Our FedRAMP in process. We're also HIPPA certified so that we have the ability to address HHS and FDA as some of our customers. 'Cause they also process a lot of personal information that is unique to that particular agency. But at the end of the day, the piece that really is most interesting to our public sector customers is, one, this is a very easy service to bring to the Cloud at lower cost and frankly higher value. The plethora of features and the security, the ease of management that we bring, relieving them of having to manage hundreds of terrabytes of data and apps on behalf of this service, is tremendously beneficial. The predictability of the cost year over year, makes it very very easy to manage. But I think the biggest thing that people have come to embrace is that the innovation that takes place in the Cloud comes to market so much faster in the Cloud. Just think of the QA cycles and how they've been reduced 'cause we're QAing for one platform. Being able to consistently, quarter in, quarter out, deliver that additional feature set and additional value, at no additional cost to our customers, is really what they've really gelled around. >> How do you guys handle the certification processes that are going? I'm sure there'll be more. I mean, they're coming. With all the free-flowing data, I'm sure there's going to be a lot of regulations and policies and governance issues. But you've got to move fast. How do you guys move fast to certify? Is there a secret sauce? Is there a secret playbook? How do you guys stay on top of it? 'Cause automations, machine learning, what's the secret sauce? >> You know, I think it's interesting, part of the uniqueness that is Druva I think is, our ability to anticipate market demand. I think we have a very experienced team of individuals. Look at the choice to go to AWS eight years ago. It was unthinkable at that time, but its turned out to be a visionary sort of choice. We identified that FedRAMP and FIPs certification, three or four years ago, was an absolute mandate to play in this marketplace. So we went there way ahead of our success in the market but we saw a very unique opportunity to go there. So I think it's just a tremendously creative group of people. It's a very dynamic marketplace. And it's one that requires a little bravery and a little bit of thinking in advance of the marketplace. I don't know that we have any magic sauce, but so far it's worked pretty well. I think it's worked out alright. >> I always ask just to see. >> Although that's a good question. >> To that point though, eight years ago when you went, it was a leap right? >> It was. >> Big leap. And now here you are 2017, things are rolling along. I imagine your sale or your pitch has taken on a different tone because you have so much proof in the pudding now, right? >> Oh, it does. A long time ago it was strictly backup. We've now moved into governance, e-discovery, the idea of user behavior analysis so I can find anomalies that may occur so that I can avoid Cryptolocker or other sorts of viruses or things that may be able to affect the operation of my customers. All of those things have come into play that weren't there four years ago. So it's really been an advancement of the added services beyond what we just did in backup, that have really kind of driven the business and differentiated us from the market. But it's still kind of fundamentally that idea that I'm going to protect your data, make it available to you and separate now from your device and really help you manage your data wherever you're doing your work. >> I know we're running tight on time, I do want to get one more question in from your perspective because again, present and creation is really a benefit to Druva, congratulations on that. You get to ride the wave and now the wave is bigger and more sets coming in. That's to use the surfing analogy. But talk about the perspective from your personal standpoint, just the changes going on in this marketplace right now. Teresa Carlson, when we were commenting on our opening, how tenacious she's been. She's knocked on a lot of doors. Eight years ago, what the hell's cloud? No one even knew what it was right? And then the shot heard around the Cloud with the CIA deal and just more and more and more in them, this is just a great business opportunity for Amazon Web Services, not just the enterprise, which they're doing well in now. >> Right. >> They own the startup market. This could be, it could have a 90% market share of public sector. >> That's right, that's right. >> John F.: Talk about the change. What's going on? Is it the perfect storm? Is it like right now, what's the progress. >> Well you know, it seems like its a perfect storm but for somebody who's been banging at it for the last four or five years, it seems to be a little bit more evolutionary. But it's interesting, when I started at Druva, if I looked across our opportunities across the Americas. It was fairly evenly split between the idea that I'm going to do this on premise or I'm going to do it in the Cloud. Today, if I look across all o6f North America and all the commercial entities and public sector entities that we're dealing with, we're probably engaged in well over 500 opportunities at any one time, literally less than two, quarter over quarter, is now on premise. People have come to embrace the idea that this is a place where I can conduct business safely and securely. And frankly, for us, you look at that digital transformation or business transformation, we become two really compelling services to start and experiment with moving to the Cloud. So very often, we are the tip of that spear. Lets backup our endpoint devices to the Cloud, let's get out of that business, 'cause we can do it much more effectively with Druva than we can for ourselves at less cost. >> It's almost the reverse of what on prem was. I've had many opportunities where I've bumped into IT practitioners, friends and what not in the industry. "Oh, I forgot to do the backup plan. I got the procurement going on." It's kind of an afterthought, it's been kind of an afterthought. I am oversimplifying but generally, it's not the primary. When you go outside the walls of a company, into the Cloud where there's no perimeter, it's the first conversation. >> That's right. >> So I hear what you're saying and I totally agree. This is unique, it's a complete flip around. >> Well it's amazing. So often, we're backing up server data to the cloud. So now it used to be just backing up to the Cloud. Now it's, I have the application running in the Cloud and I want to back it up and secure it into another Cloud. It's completely morphing into all sorts of interesting places. But the part that's really interesting is that we will bring to our customers disaster recovery, for example. Well that's a service, we turn it on and if you never experience the disaster, you don't pay for it. It just creates a whole new mindset of how we're going to think and how we're going to approach the infrastructure that we're now building. >> No license fee. It's just if you need it, you get whacked on it and you deserve to get whacked on it because you need the service. >> Well, they know what the cost will be. We've set it up for a nominal fee but if you're fortunate enough that you never experience the problem, why should you pay for it. So literally cutting that price in half, removing the requirement of 2XL Servers and 430 tip. >> John F.: It's a new operating model. >> That's right. And the flexibility that it creates to change to your computing requirements is just phenomenal. >> Well, phenomenal, I think would be a way to describe your ascent as well. >> Oh thank you. >> So congratulations on that front. Glad you could be with us Jeff, at the show. Continued success and we hope to see you down the road on theCube. >> John, John, it was a real pleasure. >> John W.: First time right? >> It was, it was, thank you. >> John W.: You're a tour alum now or a Cube alum. (laughs) >> John F.: Cube alumni. >> Good to have you with us. >> Jeff: Thank you, thank you so much. >> Jeff McAllister with Druva. Back with more here from AWS Public Sector Summit 2017 on theCube. You're watching live in Washington D.C..

Published Date : Jun 14 2017

SUMMARY :

brought to you by Amazon Web Services the Silicon Valley or Siliconangle TV flagship broadcast, that has to do with government stuff. and bring all these stories back to my show, I got some great metadata as they say. and Jeff, glad to have you on theCube, and it's a pleasure to meet you. and then we'll get into maybe your relationship with AWS and the opportunity to come and speak here today but to have the relationship that you do with AWS. and availability of that data, and that's going back. Nature of the Cloud, very friendly to developers back then. other than the massive growth we've seen in the market place And the requirements to protect that data and secure it, and really in the Amazon public sector. and then boom, Shadow IT is happening, Amazon wins. Talk about that dynamic about how the no walls, and governance that they would on a non-platform solution. Yeah and honestly, Cloud native, as you know, Cloud-first is kind of like a moniker that people use. so that changes the security game. But really what they're getting to is, I have the ability to adjust on the fly. but really that's on one side of the coin. Let's just shut that for a moment here. This is the old way. and the idea that our customers could leave us that they're going to use their dollars wisely. that takes place in the Cloud comes to market With all the free-flowing data, Look at the choice to go to AWS eight years ago. And now here you are 2017, things are rolling along. that have really kind of driven the business But talk about the perspective They own the startup market. Is it the perfect storm? and all the commercial entities and public sector entities I got the procurement going on." So I hear what you're saying and I totally agree. But the part that's really interesting is and you deserve to get whacked on it that you never experience the problem, And the flexibility that it creates your ascent as well. So congratulations on that front. John W.: You're a tour alum now or a Cube alum. Jeff McAllister with Druva.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
Jeff McAllisterPERSON

0.99+

IBMORGANIZATION

0.99+

AWSORGANIZATION

0.99+

JeffPERSON

0.99+

Amazon Web ServicesORGANIZATION

0.99+

Teresa CarlsonPERSON

0.99+

MicrosoftORGANIZATION

0.99+

John WallsPERSON

0.99+

90%QUANTITY

0.99+

AmazonORGANIZATION

0.99+

John F.PERSON

0.99+

Sun MicrosystemsORGANIZATION

0.99+

John FurrierPERSON

0.99+

2017DATE

0.99+

twoQUANTITY

0.99+

Washington D.CLOCATION

0.99+

JohnPERSON

0.99+

CIAORGANIZATION

0.99+

23,000 usersQUANTITY

0.99+

eight yearQUANTITY

0.99+

TodayDATE

0.99+

last nightDATE

0.99+

11th yearQUANTITY

0.99+

FedRAMPORGANIZATION

0.99+

Office 365TITLE

0.99+

Washington D.C.LOCATION

0.99+

Silicon ValleyTITLE

0.99+

yesterdayDATE

0.99+

AmericasLOCATION

0.99+

D.C.LOCATION

0.99+

one sideQUANTITY

0.99+

John W.PERSON

0.99+

two yearsQUANTITY

0.99+

JuneDATE

0.99+

over 30 yearsQUANTITY

0.99+

MacCOMMERCIAL_ITEM

0.99+

a yearQUANTITY

0.99+

under six weeksQUANTITY

0.99+

Data GeneralORGANIZATION

0.99+

four years agoDATE

0.99+

eight years agoDATE

0.99+

firstQUANTITY

0.99+

North AmericaLOCATION

0.98+

FIPsORGANIZATION

0.98+

FDAORGANIZATION

0.98+

10th birthdayQUANTITY

0.98+

MacsCOMMERCIAL_ITEM

0.98+

first conversationQUANTITY

0.98+

one platformQUANTITY

0.98+

DruvaORGANIZATION

0.98+

todayDATE

0.98+

MayDATE

0.98+

less than twoQUANTITY

0.98+

one timeQUANTITY

0.97+

Eight years agoDATE

0.97+

CloudTITLE

0.97+

threeDATE

0.96+

DruvaTITLE

0.96+

GovCloudTITLE

0.96+

over eight yearsQUANTITY

0.96+

First timeQUANTITY

0.96+

140-2OTHER

0.95+

over 500 opportunitiesQUANTITY

0.95+

hundreds of terrabytes of dataQUANTITY

0.95+

one thingQUANTITY

0.95+

2XLORGANIZATION

0.95+

Axel Streichardt, Pure Storage & Todd Graham, ScanSource - Pure Accelerate 2017 - #PureAccelerate


 

>> Announcer: Live from San Francisco, it's the CUBE covering Pure Accelerate 2017. (upbeat music) Brought to you by Pure Storage. (sparse percussion fading) >> Welcome back to San Francisco. We're at Pier 70, and this is Pure Accelerate. And this is the CUBE, the leader in live tech coverage. I'm Dave Vellante with my co-host David Floyer. First segment of the day. Welcome! >> Thank you. >> Dave: Todd Graham is here. He's the Vice President of IT Infrastructure at ScanSource, Inc. >> Thank you. >> Dave: Axel Streichardt, who's the Director of Business Applications Solutions at Pure Storage. Gentlemen, welcome to the CUBE. >> Thank you. >> Thanks. >> Okay, so let's get right into it. Well, if we start with ScanSource, what does ScanSource do? Set up the interview with just a little background. >> Sure, so we are an international technology distribution company. We have been around since 1994, public since 1994. Today we're in the US, North, we're in Europe, Latin America, and we are quickly growing to 45 to 47 locations around the globe. We focus, very vertically focused, on technology such as telecommunications. Recently we bought a telecommunications services master agency, so we can deal with service and connectivity. Point of sale and barcode is our original business unit. And we do Voice over IP phone systems, videoconferencing, and those types of technologies today. >> You said you started in '94 and you been public since '94. So you started with an IPO? (panelists laughing) >> It was very early. That's correct. (panelists laughing) >> Wow, that's amazing. I'd love, I got to talk to you afterwards. (panelists laughing) >> That's right. That's right. >> That's like Bitcoin or something. Okay, and then maybe we could set up to the segment here. Axel, I saw you speaking here earlier to an audience. >> Axel: Right. >> Maybe describe the discussion that we're going to have here about cloud. >> We, of course, focusing a lot on the different flavors of cloud and the different deployment models that SAP customers are considering today, right? So it could be on premise. Do you want to do it in a hybrid cloud? Do you want it in a public cloud? And we see that, initially, a lot of customers were thinking and considering public cloud as the solution for SAP workloads. And it is interesting that, in recent months, we actually see that from this initial, let's say, movement we see a lot of customers actually reconsidering and coming back, right? And they're seeing that the economics, the flexibility, the agility that they were thinking about when moving certain SAP workloads to the cloud is actually not really the reality. And the reality caught up with them. And they see that the value that they get from Pure Storage actually to run SAP workloads on Pure Storage make way more sense from an economical and also from an agility perspective, right? And we also see that IDC and some other analysts, even SAP themselves, they are actually saying that probably 60%-70% of all SAP workloads will stay on premise. They will not go into a public cloud or cloud deployment. >> Okay, so, Todd. So tell us about, so you're a ERP customer, SAP customer. You decide to move into the cloud. Maybe tell us about that journey. You moved in, and the pendulum swung back. So add some color to. >> Yeah, we were migrating away from our legacy ERP environment and moving to SAP. It was a greenfield opportunity, so we felt like it was the right time to move into the cloud. We looked very heavily at our internal expertise from an applications standpoint as well as an infrastructure standpoint and felt that this would be the right opportunity to move to that infrastructure as a service, application as a service model. And then we could take time to take our center of excellence team around SAP and do knowledge transfer between the cloud organization, the managed organization, and use it as a ramp for us to educate ourselves more around SAP. Some of the other driving factors were simply. Why do we want to go to the cloud? The elasticity, the ease of deployment, the things that we firmly believed at the time were the right decision. And we felt like it could be done quicker by moving to the cloud to do that. >> Okay, so you moved to the cloud, and then it wasn't the experience that you thought it would be. It was >> Todd: Correct. >> Axel mentioned a bunch of factors. The agility wasn't there. The cost wasn't there. Maybe add some color to that as well. >> Yeah, absolutely, we felt like, with the growth of our company through acquisitions, that speed of deployment was going to be key in the future. And we quickly learned that that was not necessarily the case. Everything became request-driven, SLA-driven, versus actually worrying about what was happening within our application itself. And so we just became another customer that was submitting tickets, if you will, in that environment. Stability and performance, we saw some real impacts to the environment that were actually end-user-affecting, which really began to force us to look for some different solutions. >> Okay. So, David, you just participated in a study. We call it the True Private Cloud. >> David: Right. >> So what was happening was it was a lot of cloud washing going on. >> Right. >> And with Private Cloud, we said, "Well, you know, essentially what people want is "to be able to substantially mimic "the public cloud on private." So they can get back that control and address some of the problems. >> That's right. >> So maybe pick it up from there and talk a little bit about. >> Sure, so yes, this, this is reports that we've done on the amount of spend that'll go to hyper-converged types of products and bring it back in-house and offer the same sort of facilities to the end users as you get from a public cloud but in a private cloud itself. So is that how you've done it? Did you take a package, or how did you go, how did you take your work from the public cloud back into the private cloud? >> So part of that was, we did the initial cost analysis of where we were at. And that was one of the main drivers behind, we really can do this in-house ourselves. That's when we began looking at partners that could help us. It was a perfect time that it had set up within our refresh strategy around our traditional storage and compute environment for us to really look at what the cost factors were. Could we improve the performance and the stability of that environment and improve that service to our end users? And so those are the decisions that we made, right? And then we said, "It's time for us to bring that back in." We can have control. And one of the biggest things, and it was really more than control, it was that we understood our environment. And that was the biggest thing that we saw a challenge with, was trying to convey the importance of what was happening within our deployment of SAP to the managed services provider. >> So what led you to the Pure decision? Like David said, you got some kind of converged infrastructure, whatever, the metaphor for mimicking public cloud. What led you to Pure? And we could talk about what the solution was. >> Yeah, one of the things was just the simplicity of Pure. At first, when we heard the story, we weren't sure we really believed it. We were like, "This is, this is entirely too simple." The evergreen model was very intriguing to us at the time, because we had been in that traditional storage and compute environment where, every three years, we had a massive project and do a forklift upgrade with choose any of the providers. And it was, is what we were doing. We were looking to set ourselves up for SAP HANA in the future. We wanted to build an infrastructure that would allow us to get there. And in all of the due diligence that we did, Pure came out on top with that, with a lot of the story around their compression and dedupe capabilities. Performance around IO was just extremely compelling at the time. >> So you got to love this story. >> Absolutely. >> I mean, you hear this a lot from customers? Is this a unique situation maybe? >> Yeah, we see this a lot from customers. Actually by moving SAP workloads, mission-critical workloads, now to Pure Storage. And what really, it's not just about the evergreen and the simplicity, right? What also resonates very well with customers today is our story around the data platform, right? So that's not about storage anymore. It's really about providing a foundation for certain SAP workloads, and you can seamlessly go from, let's say, typical Oracle SAP deployment, and you can start with HANA deployments. Actually, by using our solution, you can actually reducing the cost by up to 75%, right? So these are all compelling reasons, and this all without any configuration changes or any setups that you need specifically for SAP workloads, right? It is so simple that you can run various SAP workloads on the same platform. And to move this, actually, to another angle is, What if in the future you want to do analytics, big data, internet of thing? Again, it's the same platform, it's the same foundation that you can run all these various SAP workloads on. And I think this is a very compelling story. >> And it's interesting for us. It's not just SAP workloads that are running in that environment. >> Oh, really? >> We're, it's, it's a mixed environment, so we're running everything else on top of that FlashStack today. >> Dave: Well, you've done a lot of work. >> Axel: Sure, yes. >> Well, I've got one other question I'd like to ask you about landscapes. See, you're a big international set of companies that you are servicing. So from a landscape point of view, did you want to centralize that onto one landscape or multiple landscapes? And I would have thought that's an area as well where using Flash was a great advantage that you could actually. >> It is centralized today. And then as we grow, we are giving consideration to, Will we have multiple instances across the globe. But today it is centralized and will be so probably for the next 24 months. >> But what you described earlier, Todd, was this horizontal infrastructure layer that could support mixed workloads. But there's got to be some kind of software, something in the middle that supports that as well. Did you have to write something to >> Orchestrate >> To support that >> Was it, yeah, some kind of orchestration or management, stack. >> No, today it was all, everything that we're doing today is within the Pure UI or within Wmware and UCS Manager today. >> Dave: Okay, well that'll get you pretty far. >> Yeah, yeah. Yeah. >> So where do you, what do you take away from this in terms of where this market's going? You talked about analysts generally say that most SAP workload's going to stay on prem. I think we would generally agree with that. >> Yes. Yeah. >> It's going to be a long slog before they're ready for the cloud. At least the core, mission-critical stuff, right? Okay, so that says there's real pressure on IT organizations to mimic substantially that public cloud experience. Are we there today? With a lot more work to be done? I'd like both of your inputs on that. >> Right, and that's the beauty of it. We're actually providing it, at Pure, the various flavors of cloud. So if customers want to actually go from physical to virtual, we are supporting this, because you can actually run your virtual SAP workloads seamlessly on our storage array. At the same time, if you're already then moving to the next level and you want to have a private cloud environment, right? So we have all the components and capabilities actually built into our product that you can do things like self-service, right? You can have chargeback. You can have all the deployment, right? So all of these features that actually make up a private cloud environment, so we have them in our mix already, right? So we more or less have everything ready for customers today. And if they want to actually go to a hybrid cloud, that's why I'm saying. 30%, maybe, to 40% of SAP workloads might go into a cloud, into a public cloud or a hybrid cloud environment. And we're actually also providing this hybrid cloud capability that you can move workloads seamlessly to an Azure, to an AWS, or to Google Cloud. So we just heard this morning we have this capability to move certain workloads seamlessly from on premise, from on premise Pure, onto AWS, for instance. So we have all the ingredients, so throughout this entire journey that the customer wants to go through, that they can actually move along with this one data platform, and that makes it. >> So, Todd, how do you decide now, knowing what you know, what goes where, what to put in the public cloud, what to put on prem, what's eventually going to be hybrid? >> Well, and we have adopted a strategy of Cloud First, which means, Will the workload or will the application fit in that as-a-service model? Does it necessarily mean that we're going to put everything there? We still believe that most mission-critical, anything around the RP, will most likely remain in-house. And one of the main differences that we saw was the availability in uptime that the Pure system gives us around what we could see that the manu-services providers could provide. And downtime is really not tolerated, and it's one of those things that we need. And when it's down, we've got to have things back up, and we need the availability to our end users. And as we expand across the globe, we're becoming more of a 7 by, maybe today we're a 6 by 20. We're not fully 7-by-24 shop yet. But we're getting to that, and so we're looking at the infrastructure that will help us achieve that goal. >> So you're looking at cloud as an operating model more so than a destination. Is that right? >> Todd: That's correct. That's correct. >> And of course, there's the destination aspect of it, which is a function of, what, performance and cost, and. What do you look at? What are the determinants there? >> Yeah, so performance is obviously key for us. Cost is always an important factor, but it's probably number 3 or 4 on the list, right? Availability, uptime, and performance are our key. And if we can get those, we can get the support and the availability that we need, then maybe it makes sense, right? If it's a web application, if it's something that's very straightforward, again, one of the biggest reasons that we go back to bringing it in-house is we truly understood the environment and how things fit together. Whereas in that manu-services environment, it was very difficult to do that. >> And what about security? We haven't talked much about security today. But where does that fit in in your cloud decision? >> David: Especially internationally, the different rules in different countries, for example. >> Yeah, internationally, it's a challenge with all of the data privacy laws and the things that are country-specific, and we're learning a lot of that in Latin America as well (David chuckling) as we begin to move into those markets. But security is absolutely top of mine. We will work with those cloud services providers, but we've talked to a lot of folks along the AWS and the Azure route. And we're comfortable with where the security around the cloud is going. We're talking to a lot of new cloud security brokers to understand what they can bring to the table as well. And it's not just an IT discussion. It's a legal discussion, right >> Right. >> We're having those legal teams come back to us and say, "Well, what does this mean?" Right? Where is the data going to live? And is it going to fit within our retention models and all of the things that we have in place today? >> Alright, good. Okay, we got to leave it there. But Axel, I'll give you the last word. >> The last word? Pure Accelerate. Give me the bumper sticker. >> So we are really excited to have, actually, a confirmation from a customer side to see that the strategy and the direction that we're going here at Pure is exactly on par with what customers are actually demanding and what they want when it comes to SAP or mission-critical workloads. So I'm really glad that we're hearing this now from a customer and get the confirmation from a customer. So I'm just really super duper excited to have Todd here with us to hear from, directly from a customer. >> Excellent. Alright, Cloud First. The CUBE, we hope you're first, we're first on your playlist. Gentlemen, thank you very much for coming on the CUBE. >> Thank you. Thank you. >> I appreciate it. Alright, keep it right there, buddy. We'll be back with our next guest right after this short break. (upbeat percussion music)

Published Date : Jun 13 2017

SUMMARY :

Brought to you by Pure Storage. First segment of the day. He's the Vice President of IT Infrastructure Dave: Axel Streichardt, Well, if we start with ScanSource, And we do Voice over IP phone systems, videoconferencing, So you started with an IPO? It was very early. I'd love, I got to talk to you afterwards. That's right. Okay, and then maybe we could set up to the segment here. the discussion that we're going to have here about cloud. And the reality caught up with them. You moved in, and the pendulum swung back. the things that we firmly believed that you thought it would be. Maybe add some color to that as well. And so we just became another customer We call it the True Private Cloud. So what was happening was we said, "Well, you know, essentially what people want is So maybe pick it up from there and talk and offer the same sort of facilities to the end users And so those are the decisions that we made, right? And we could talk about what the solution was. And in all of the due diligence that we did, What if in the future you want to do And it's interesting for us. it's a mixed environment, so we're running everything else I'd like to ask you about landscapes. And then as we grow, we are giving consideration to, But what you described earlier, Todd, was or management, stack. No, today it was all, everything that we're doing today is Yeah, yeah. I think we would generally agree with that. Okay, so that says there's real pressure from physical to virtual, we are supporting this, And one of the main differences that we saw was Is that right? That's correct. What are the determinants there? And if we can get those, And what about security? the different rules in different countries, for example. and the things that are country-specific, Okay, we got to leave it there. Give me the bumper sticker. and the direction that we're going here at Pure is The CUBE, we hope you're first, Thank you. We'll be back with our next guest

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

David FloyerPERSON

0.99+

Axel StreichardtPERSON

0.99+

Dave VellantePERSON

0.99+

DavePERSON

0.99+

Todd GrahamPERSON

0.99+

AxelPERSON

0.99+

USLOCATION

0.99+

60%QUANTITY

0.99+

ScanSourceORGANIZATION

0.99+

EuropeLOCATION

0.99+

AWSORGANIZATION

0.99+

ToddPERSON

0.99+

Latin AmericaLOCATION

0.99+

40%QUANTITY

0.99+

1994DATE

0.99+

45QUANTITY

0.99+

San FranciscoLOCATION

0.99+

30%QUANTITY

0.99+

ScanSource, Inc.ORGANIZATION

0.99+

todayDATE

0.99+

'94DATE

0.99+

oneQUANTITY

0.99+

TodayDATE

0.99+

Pure StorageORGANIZATION

0.99+

HANATITLE

0.98+

FlashTITLE

0.98+

PureORGANIZATION

0.98+

SAP HANATITLE

0.98+

20QUANTITY

0.98+

up to 75%QUANTITY

0.98+

Pier 70LOCATION

0.98+

47 locationsQUANTITY

0.98+

6QUANTITY

0.98+

7QUANTITY

0.98+

bothQUANTITY

0.98+

CUBEORGANIZATION

0.98+

firstQUANTITY

0.97+

NorthLOCATION

0.97+

First segmentQUANTITY

0.96+

2017DATE

0.94+

70%QUANTITY

0.94+

SAPORGANIZATION

0.94+

IDCORGANIZATION

0.93+

one landscapeQUANTITY

0.93+

Cloud FirstTITLE

0.92+

SAPTITLE

0.91+

this morningDATE

0.9+

next 24 monthsDATE

0.9+

Clarke Patterson, Confluent - #SparkSummit - #theCUBE


 

>> Announcer: Live from San Francisco, it's theCUBE. covering Spark Summit 2017, brought to you by Databricks. (techno music) >> Welcome to theCUBE, at Spark Summit here at San Francisco, at the Moscone Center West, and we're going to be competing with all the excitement happening behind us. They're going to be going off with raffles, and I don't know what all. But we'll just have to talk above them, right? >> Clarke: Well at least we didn't get to win. >> Our next guest here on the show is Clarke Patterson from Confluent. You're the Senior Director of Product Marketing, is that correct? >> Yeah, you got it. >> All right, well it's exciting -- >> Clarke: Pleasure to be here >> To have you on the show. >> Clarke: It's my first time here. >> David: First time on theCUBE? >> I feel like one of those radio people, first time caller, here I am. Yup, first time on theCUBE. >> Well, long time listener too, I hope. >> Clarke: Yes, I am. >> And so, have you announced anything new that you want to talk about from Confluent? >> Yeah, I mean not particularly at this show per se, but most recently, we've done a lot of stuff to enable customers to adopt Confluent in the Cloud. So we came up with a Confluent Cloud offering, which is a managed service of our Confluent platform a couple weeks ago, at our event around Kafka. So we're really excited about that. It really fits that need where Cloud First or operation-starved organizations are really wanting to do things with storing platforms based on Kafka, but they just don't have the means to make it happen. And so, we're now standing this up as a managed service center that allows them to get their hands on this great set of capabilities with us as the back stop to do things with it. >> And you said, Kafka is not just a publish and subscribe engine, right? >> Yeah, I'm glad that you asked that. So, that one of the big misconceptions, I think, of Kafka. You know, it's made its way into a lot of organizations from the early use case of publish and subscribe for data. But, over the last 12 to 18 months, in particular, there's been a lot of interesting advancements. Two things in particular: One is the ability to connect, which is called a Connect API in Kafka. And it essentially simplifies how you integrate large amounts of producers and consumers of data as information flows through. So, a modernization of ETL, if you will. The second thing is stream processing. So there's a Kafka streams API that's built-in now as well that allows you to do the lightweight transformations of data as it flows from point A to point B, and you could publish out new topics if you need to manipulate things. And it expands the overall capabilities of what Kafka can do. >> Okay, and I'm going to ask George here to dive in, if you could. >> And I was just going to ask you. >> David: I can feel it. (laughing) >> So, this is interesting. But if we want to frame this in terms of what people understand from, I don't want to say prehistoric eras, but earlier approaches to similar problems. So, let's say, in days gone by, you had an ETL solution. >> Clarke: Yup. >> So now, let's put Connect together with stream processing, and how does that change the whole architecture of integrating your systems? >> Yeah, I mean I think the easiest way to think about this is if you think about some of the different market segments that have existed over the last 10 to 20 years. So data integration was all about how do I get a lot of different systems to integrate a bunch of data and transform it in some manner, and ship it off to some other place in my business. And it was really good at building these end-to-end workflows, moving big quantities of data. But it was generally kind of batch-oriented. And so we've been fixated on, how do we make this process faster? To some degree, and the other segment is application integration which said, hey, you know when I want applications to talk to one another, it doesn't have the scale of information exchange, but it needs to happen a whole lot faster. So these real-time integration systems, ESBs, and things like that came along and it was able to serve that particular need. But as we move forward into this world that we're in now, where there's just all sorts of information, companies want to become advanced-centric. You need to be able to get the best of both of those worlds. And this is really where Kafka is starting to sit. It's saying, hey let's take massive amounts of data producers that need to connect to massive amounts of data consumers, be able to ship a super-granular level of information, transform it as you need, and do that in real-time so that everything can get served out very, very fast. >> But now that you, I mean that's a wonderful and kind of pithy kind of way to distill it. But now that we have this new way of thinking of app integration, data integration, best of both worlds, that has sort of second order consequences in terms of how we build applications and connect them. So what does that look like? What do applications look like in the old world and now what enables them to be sort of re-factored? Or for new apps, how do you build them differently? >> Yeah, I mean we see a lot of people that are going into microservices oriented architecture. So moving away from one big monolithic app that takes this inordinate amount of effort to change in some capacity. And quite frankly, it happens very, very slow. And so they look to microservices to be able to split those up into very small, functional components that they can integrate a whole lot faster, decouple engineering teams so we're not dependent on one another, and just make things happen a whole lot quicker than we could before. But obviously when you do that, you need something that can connect all those pieces, and Kafka's a great thing to sit in there as a way to exchange state across all these things. So that's a massive use case for us and for Kafka specifically in terms of what we're seeing people do. >> You've said something in there at the end that I want to key off, which is, "To exchange state." So in the old world, we used a massive shared database to share state for a monolithic app or sometimes between monolithic apps. So what sort of state-of-the-art way that that's done now with microservices, if there's more than one, how does that work? >> Yeah, I mean so this is kind of rooted in the way we do stream processing. So there's this concept of topics, which effectively could align to individual microservices. And you're able to make sure that the most recent state of any particular one is stored in the central repository of Kafka. But then given that we take an API approach to stream processing, it's easy to embed those types of capabilities in any of the end-points. And so some of the activity can happen on that particular front, then it all gets synchronized down into the centralized hub. >> Okay, let me unpack that a little bit. Because you take an API approach, that means that if you're manipulating a topic, you're processing a microservice and that has state in it? Is that the right way to think about it? >> I think that's the easiest way to think about it, yeah. >> Okay. So where are we? Is this a 10 year migration, or is it a, some certain class of apps will lend themselves well to microservices, legacy apps will stay monolithic, and some new apps, some new Greenfield apps, will still be database-centric? How do you, or how should customers think about that mix? >> Yeah that's a great question. I don't know that I have the answer to it. The best gauge I can have is just the amount of interest and conversations that we have on this particular topic. I will say that from one of the topics that we do engage with, it's easily one of the most popular that people are interested in. So if that's a data point, it's definitely a lot of interested people trying to figure out how to do this stuff very, very fast. >> How to do the microservices? >> Yeah and I think if you look at some of the more notable tech companies of late, they're architected this way from the start. And so everyone's kind of looking at the Netflix of the world, and the Ubers of the world saying, I want to be like those guys, how do I do that? And it's driving them down this path. So competitive pressure, I think, will help force people's hands. The more that your competitors are getting in front of you and are able to deliver a better customer experience through some sort of mobile app or something like that, then it's going to force people to have to make these changes quicker. But how long that takes it'll be interesting to see. >> Great! Great stuff. Switch gears just a little bit. Talk about maybe why you're using Databricks and what some of the key value you've gotten out of that. >> Yeah, so I wouldn't say that we're using Databricks per se, but we integrate directly with Spark. So if you look at a lot of the use cases that people use Spark for, they need to obviously get data to where it is. And some of the principles that I said before about Kafka generally, it's a very flexible, very dynamic mechanism for taking lots of sources of information, culling all that down into one centralized place and then distributing it to places such as Spark. So we see a lot of people using the technologies together to get the data from point A to point B, do some transformation as they so need, and then obviously do some amazing computing horsepower and whatnot in Spark itself. >> David: All right. >> I'm processing this, and it's tough because you can go in so many different directions, especially like the question about Spark. I guess, give us some of the scenarios where Spark would fit. Would it be like doing microservices that require more advanced analytics, and then they feed other topics, or feed consumers? And then where might you stick with a shared database that a couple services might communicate with, rather than maintaining the state within the microservice? >> I think, let me see if I can kind of unpack that myself a little bit. >> George: I know it was packed pretty hard. (laughing) >> Got a lot packed in there. When folks want to do things like, I guess when you think about it like an overall business process. If you think about something like an order to cash business process these days, it has a whole bunch of different systems that hang off it. It's got your order processing. You've got an inventory management. Maybe you've got some real-time pricing. You've got some shipments. Things, like that all just kind of hang off of the flow of data across there. Now with any given system that you use for addressing any answers to each of those problems could be vastly different. It could be Spark. It could be a relational database. It could be a whole bunch of different things. Where the centralization of data comes in for us is to be able to just kind of make sure that all those components can be communicating with each other based on the last thing that happened within each of them individually. And so their ability to embed transformation, data transformations and data processing in themselves and then publish back out any change that they had into the shared cluster subsequently makes that state available to everybody else. So that if necessary, they can react to it. So in a lot of ways, we're kind of agnostic to the type of processing that happens on the end-points. It's more just the free movement of all the data to all those things. And then if they have any relevant updates that need to make it back to any of the other components hanging on that process flow, they should have the ability to publish that back down it. >> And so one thing that Jay Kreps, Founder and CEO, talks about is that Kafka may ultimately, or in his language, will ultimately grow into something that rivals the relational database. Tell us what that world would look like. >> It would be controversial (laughing). >> George: That's okay. >> You want me to be the bad guy? So it's interesting because we did Kafka Summit about a month ago, and there's a lot of people, a lot of companies I should say, that are actually using and calling Kafka an enterprise data hub, a central hub for data, a data distribution network. And they are literally storing all sorts (raffle announcements beginning on loudspeaker) of different links of data. So one interesting example was the New York Times. So they used Kafka and literally stored every piece of content that has ever been generated at that publisher since the beginning of time in Kafka. So all the way back to 1851, they've obviously digitized everything. And it sits in there, and then they disposition that back out to various forms of the business. So that's -- >> They replay it, they pull it. They replay and pull, wow, okay. >> So that has some very interesting implications. So you can replay data. If you run some analytics on something and you didn't get the result that you wanted, and you wanted to redo it, it makes it really easy and really fast to be able to do that. If you want to bring on a new system that has some new functionality, you can do that really quickly because you have the full pedigree of everything that sits in there. And then imagine this world where you could actually start to ask questions on it directly. That's where it starts to get very, very profound, and it will be interesting to see where that goes. >> Two things then: First, it sounds, like a database takes updates, so you don't have a perfect historical record. You have a snapshot of current values. Like whereas in a log, like Kafka, or log-structured data structure you have every event that ever happened. >> Clarke: Correct. >> Now, what's the impact on performance if you want to pull, you know -- >> Clarke: That much data? >> Yeah. >> Yeah, I mean so it all comes down to managing the environment on which you run it. So obviously the more data you're going to store in here, and the more type of things you're going to try to connect to it, you're going to have to take that into account. >> And you mentioned just a moment ago about directly asking about the data contained in the hub, in the data hub. >> Clarke: Correct. >> How would that work? >> Not quite sure today, to be honest with you. And I think this is where that question, I think, is a pretty provocative one. Like what does it mean to have this entire view of all granular event streams, not in some aggregated form over time? I think the key will be some mechanism to come onto an environment like this to make it more consumable for more business types users. And that's probably one of the areas we'll want to watch to see how that's (background noise drowns out speaker). >> Okay, only one unanswered question. But you answered all the other ones really well. So we're going to wrap it up here. We're up against a loud break right now. I want to think Clarke Patterson from Confluent for joining us. Thank you so much for being on the show. >> Clarke: Thank you for having me. >> Appreciate it so much. And thank you for watching theCUBE. We'll be back after the raffle in just a few minutes. We have one more guest. Stay with us, thank you. (techno music)

Published Date : Jun 8 2017

SUMMARY :

covering Spark Summit 2017, brought to you by Databricks. They're going to be going off with raffles, is that correct? I feel like one of those radio people, but they just don't have the means to make it happen. Yeah, I'm glad that you asked that. Okay, and I'm going to ask George here to dive in, David: I can feel it. but earlier approaches to similar problems. that have existed over the last 10 to 20 years. But now that we have this new way of thinking And so they look to microservices to be able So in the old world, we used a massive shared database And so some of the activity can happen Is that the right way to think about it? So where are we? I don't know that I have the answer to it. But how long that takes it'll be interesting to see. and what some of the key value you've gotten out of that. and then distributing it to places such as Spark. And then where might you stick with a shared database that myself a little bit. George: I know it was packed pretty hard. So that if necessary, they can react to it. that rivals the relational database. that publisher since the beginning of time in Kafka. They replay it, they pull it. and really fast to be able to do that. or log-structured data structure you have every event the environment on which you run it. And you mentioned just a moment ago about directly And that's probably one of the areas we'll want to watch But you answered all the other ones really well. And thank you for watching theCUBE.

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
DavidPERSON

0.99+

AmazonORGANIZATION

0.99+

Dave VellantePERSON

0.99+

Justin WarrenPERSON

0.99+

Sanjay PoonenPERSON

0.99+

IBMORGANIZATION

0.99+

ClarkePERSON

0.99+

David FloyerPERSON

0.99+

Jeff FrickPERSON

0.99+

Dave VolantePERSON

0.99+

GeorgePERSON

0.99+

DavePERSON

0.99+

Diane GreenePERSON

0.99+

Michele PalusoPERSON

0.99+

AWSORGANIZATION

0.99+

Sam LightstonePERSON

0.99+

Dan HushonPERSON

0.99+

NutanixORGANIZATION

0.99+

Teresa CarlsonPERSON

0.99+

KevinPERSON

0.99+

Andy ArmstrongPERSON

0.99+

Michael DellPERSON

0.99+

Pat GelsingerPERSON

0.99+

JohnPERSON

0.99+

GoogleORGANIZATION

0.99+

Lisa MartinPERSON

0.99+

Kevin SheehanPERSON

0.99+

Leandro NunezPERSON

0.99+

MicrosoftORGANIZATION

0.99+

OracleORGANIZATION

0.99+

AlibabaORGANIZATION

0.99+

NVIDIAORGANIZATION

0.99+

EMCORGANIZATION

0.99+

GEORGANIZATION

0.99+

NetAppORGANIZATION

0.99+

KeithPERSON

0.99+

Bob MetcalfePERSON

0.99+

VMwareORGANIZATION

0.99+

90%QUANTITY

0.99+

SamPERSON

0.99+

Larry BiaginiPERSON

0.99+

Rebecca KnightPERSON

0.99+

BrendanPERSON

0.99+

DellORGANIZATION

0.99+

PeterPERSON

0.99+

Clarke PattersonPERSON

0.99+

Val Bercovici, CNCF - Google Next 2017 - #GoogleNext17 - #theCUBE


 

>> Announcer: Live, from Silicon Valley, it's the Cube. Covering Google Cloud Next 17. (ambient music) >> Okay, welcome back everyone. We are here live in Palo Alto for a special two days of coverage of Google Next 2017 events in San Francisco. Sold out, 10,000 plus people. Yeah, really, an amazing turn of events. Amazon Web Services Reinvent had 36,000, Google's nipping at their heels, although different, we're going to break down the differences with Google versus Amazon because they're really two different things and again, this is Cube coverage here in Palo Alto studio, getting reaction. Sponsored by Intel, thanks, Intel, for allowing us to continue the wall-to-wall coverage of the key events in the tech industry. Our next guest is Val Bercovici who's the boardmember of the Cloud Native Compute Foundation, boardmember. >> That's right. >> Welcome back, you were here last week from Mobile World Congress, great to see you. Silicon contributor, what your reaction to the Google keynote, Google news? Not a lot of news, we saw the SAP, that was the biggest news and the rest were showcasing customers, most of the customers were G Suite customers. >> Yeah, exactly. So, I would say my first reaction is bit of a rough keynote, you know, there's definitely not as quit as much polish as Microsoft had in their heyday and of course, Amazon nowadays in the Cloud era. But what's interesting to me is there's the whole battle around empathy right now. So, the next gen developers and the Clouderati talk about user empathy and that means understanding the workflow of the user and getting the user to consume more of your stuff, you know, Snapchat gets user empathy for the millennial generation but anybody else. Facebook as well. So, you see Google, we emphasize, even the Google Twitter account, it emphasizes developer productivity and they have pretty strong developer empathy. But what AWS has, Amazon with AWS is enterprise empathy, right, they really understand how to package themselves and make themselves more consumable right now for a lot of mainstream enterprises, they've been doing this for three, four years at their Reinvent events now. Whereas Google is just catching up. They've got great developer empathy but they're just catching up on enterprise empathy. Those are the main differences I see. >> Yeah, I think that's an important point, Val, great, great point, I think Amazon certainly has, and I wrote this in my blog post this morning, getting a lot of reaction from that, actually, and some things I want to drill down on the network and security side. Some Google folks DMing me we're going to do that. But really, Amazon's lead is way out front on this. But the rest, you know, call 'em IBM, not in any particular, IBM, Oracle, Google, SAP, others, put Salesforces, we're talking Sass and Adobe, they're all in this kind of pack. It's like a NASCAR, you know, pack and you don't know who's going to slimshot around and get out there. But they all have their own unique use cases, they're using their own products to differentiate. We're hearing Google and again, this is a red flag for me because it kind of smells like they're hiding the ball. G Suite, I get the workplace productivity is a Cloud app, but that's not pure Cloud conversations, if you look at the Gartner, Gartner's recent, last report which I had a chance to get a peek at, there's no mention of Sassifications, Google G Suite's not in there, so the way Cloud is strictly defined doesn't even include Sass. >> Yeah. >> If you're going to include Sass, then you got to include Salesforce in that conversation or Adobe or others. >> Exactly. >> So, this is kind of an optical illusion in my mind. And I think that's something that points to Google's lack of traction on customers in the enterprise. >> This is where behind the scenes, Kubernetes, is so important and why I'm involved with the the CNCF. If anything, the first wave of Clouded option particularly by enterprise was centered around the VM model. And you know, infrastructure's a service based on VMs, Amazon, AWS is the king of that. What we're seeing right now is developers in particular that are developing the next generation of apps, most of them are already on our phones and our tablets and our houses and stuff, which is, you know, all these Echo-style devices. That is a container-based architecture that these next gen applications are based on. And so, Kubernetes, in my mind, is really nothing more than Google's attempt to create as much of a container-based ecosystem at scale so that the natural home for container-based apps will be GCP as opposed to AWS. That's the real long term play in why Google's investing so heavily in Kubernetes. >> Is that counterintuitive? Is that a good thing? I mean, it sounds like they're trying to change the goalpost, if you will, to change the game because we had Joe Arnold on, the founder of Swiftstack and you know, ultimately, you know, Clouds are Clouds and inter-Clouding and multi-Cloud is important. Does Kubernete actually help the industry? Or is that more Google specific in your mind? >> I think it will help the industry but the industry itself is moving so rapidly, we're seeing server-less right now and functions of service, and so, I think the landscape is shifting away from what we would think of as either VM or container-based infrastructure service towards having the right abstractions. What I'm seeing is that, really, even the most innovative enterprises today don't really care about their per minute or per hour cost for a cycle of computer, a byte of, you know, network transferred or stored. They care about big table, big quarry, the natural language processing, visual search, and a whole category of these AI based applications that they want to base their own new revenue-generating products and services based on. So, it's abstraction now as a new battlefield. AWS brings that cult of modularity to it, they're delivering a lot of cool services that are very high level Lambda centered based on really cool modularity, whereas Google's doing it, which is very, very elegant abstraction. It's at the developer level, at the technical level, that's what the landscape is at right now. >> Are you happy with Google's approach because I think Google actually doesn't want to be compared to AWS in a way. I mean, from what I can see from the keynote... >> Only by revenue. (laughs) >> Well, certainly, they're going to win that by throwing G Suite on it but, I mean, this is, again, a philosophy game, right? I mean, Andy Jassy is very customer focused, but they don't have their own Sass app, except for Amazon which they don't count on the Cloud. So, their success is all about customers, building on Amazon. Google actually has its own customer and they actually include that in, as does Microsoft with Office 365. >> Yeah, that's the irony, is if we go back to enterprise empathy I think it's Microsoft has that legacy of understanding the enterprise better than all the others. And they're beginning to leverage that, we're definitely seeing, as you're sliding comfortably to a number two position behind AWS, but it really does come back to, you know, are you going to lead with a propeller head lead in technology which Google clearly has, they've got some of the most superior technology, we were rattling off some the speeds and feeds that one of their product managers shared with you this morning. They've had amazing technology, that's unquestioned. But they do have also is this reputation of almost flying in rarefied air when it comes to enterprises. >> What do you mean by that? >> What I mean by that is that most enterprise IT organizations, even the progressive ones, have a hard time relating to Google technology. It's too far out there, it's too advanced, in some cases, they just can't understand it. They've never been trained in college courses on it or even post-grad courses on it. MBA is older than three years old, don't even reference the Cloud. So, there's a lot of training, a lot of knowledge that has to be, you know, conducted on the enterprise side. AWS is packaged, that technology there is the modularity in such a way that's more consumable. Not perfect, but more consumable than any other Cloud render and that's why, with an early head start, they've got the biggest enterprise traction today. >> Yeah, I mean, and I'm really bullish on Google, I love the company, I've been following them since '98, a lot of friends here at Palo Alto, a lot of Googlers living in my neighborhood, they're all around us. Larry Page, seen him around town. Great, great company and very, always been kind of like an academic, speed of academic. Very strong, technically, and that is, clearly, they're playing that card, "We have the technology." So, I would just say that, to counter that argument would be if Google, I'm Google, I'm on the team, the guy in green and you know, lookit, what I want to do is, we want to be the intel for the Cloud. So, the hard and top is we don't really care if people are trained, should be so easy to use, training doesn't matter. So, I mean, that's really more of an arrogant approach, but I don't think Google's being arrogant in the Cloud. I think that ship has sailed, I think Google has kind of been humbled in the sense, in recognizing that the enterprise is hard, they're checking the boxes. They have a partner program. >> Yeah, you're right, I mean, if you take a look at their customers today, you've got Spotify, and Snap, and Evernote, and you know, Pokemon Go and Niantic, all of the leading edge technology companies that have gone mainstream that are, you know, startup oriented Snap, of course. They're on Google Cloud. But that's not enough, you know, the enterprise, I did a seminar just last week promoting Container World with Jim Forge from ADP. The enterprise is not homogeneous, the enterprise is complicated. The L word legacy is all over, what they have to budget and plan for. So, the enterprise is just a lot more complicated than Google will acknowledge right now. And I believe if they were to humanize some of their advanced technology and package it and price it in such a way that AWS, you know, where they're seeing success, they'll accelerate their inevitable sort of leap to being one of those top three contenders. >> So, I'm just reading some of my, I'm putting together because for the Google folks, I'm going to interview them, just prepping for this, but just networking alone, isolating Cloud resources. That's hard, right? So, you know, virtual network in the Cloud, Google's got the virtual network. You get multiple IP addresses, for instance, ability to move network interfaces and IPs between instances, and AS networking support. Network traffic logging, virtual network peering, manage NAT gateways, subnet level filtering, IP V stick support, use any CIDR including RC 1918. Multiple network interface instances, I mean, this is complicated! (laughs) It's not easy so, you know, I think the strategy's going to be interesting to see how, does Google go into the point to point solution set, or they just say, "This is what we got, take it or leave it," and try to change the game? >> That's where they've been up until now and I don't think it's working because they have very formidable competitors that are not standing still. So, I think they're going to have to keep upping their game, again, not in terms of better technology but in terms of better packaging, better accessibility to their technology. Better trust, if you will, overseas. Cloud is a global game, it's not US only. And trust is so critical, there's a lot of skepticism in Europe today with the latest Wikileaks announcements, or Asia Today around. Any American based Cloud provider truly being able to isolate and protect my citizen's data, you know, within my borders. >> I think Google Cloud has one fatal flaw that I, looking at all the data, is that and the analysis that we've been looking at with Bookie Bontine and our research is that there's one thing that jumps out at me. I mean, the rest are all, I look at as, you know, Google's got such great technologies, they can move up fast, they can scale up to code. But the one thing that's interesting is their architecture, the way they handle their architecture is they can't let customers dictate data where data's stored. That is a huge issue for them. And if, to your point, if a user in Germany is using an app and it's got to stay in Germany. >> This is back to the empathy disconnect, right? As an abstraction layer for a developer, what I want is exactly what Google offers. I don't want to care as a developer where the bits and bytes are stored, I want this consistent, uniform API, I want to do cool stuff with the data. The operation side, particularly within legal parameters, regulatory parameters, you know, all sorts of other costs and quality assurance parameters, they really care about where that data is stored, and that's where having more enterprise empathy, and their thinking, and their offerings, and their pricing, and their packaging will leapfrog Google to where they want to be today. >> Val Bercovici, great analysis, I mean, I would totally agree just to lock that in, their developer empathy is so strong. And their operational one needs to be, they got a blind spot there where they got to work on that. And this is interesting because people who don't know Google are very strong operations, it's not like they don't have any ops chops. (Val laughs) They're absolutely in the five nines, they are awesome operations. But they've been operations for themselves. >> Exactly. >> So, that's the distinction you're getting at, right? >> Absolutely. >> Okay, so the next question I got to ask you is back to the developer empathy, 'cause I think it's a really big opportunity for Google. So, pointing out the fatal flaw in my opinions in the data locality thing. But I think the opportunity for Google to change the game, using the developer community opportunity because you mentioned the Kubernetes. There is a huge, open source, I don't want to say transformation but an evolution to the next generation, you're starting to see machine learning and AI start to tease out the leverage of not just data now. Data's become so massive now, you have data sets. That can be addressable and be treated like software programs. So, data as code becomes a new dynamic with AI. So, with AI, with open source, you're seeing a lot of activity, CNCF, the Cloud Native Compute Foundation, folks should check that out, that's an amazing group, analytics foundation. This is an awesome opportunity for Google to use Kubernetes as saying, "Hey, we will make orchestration of application workloads." >> Absolutely. >> This is something, Amazon's been great with open source, but they don't get a lot of love... >> Amazon has a blind spot on containers, let's not, you know, let's not call, you know, let's call it the speed of speed, let's not, you know, beat around the bush, they do have a blind spot around containers. It is something they strategically have to get a hold of, they've got some really interesting proprietary offerings. But it's not a natural home for a Docker workflow, it's not a natural home for a Kubernetes workflow yet. And it's something they have to work on and AI as a use case could not be more pertinent to business today because it's that quote, you know, "The future is here "but unevenly distributed." That's exactly where AI is today, the businesses that are figuring it out are really leaping ahead of their competitors. >> We're getting some great tweets, my phone's blowing up. Val, you've got great commentary. I want to bring up, so, I've been kind of over the top with the comment that I've been making. It's maybe mischaracterized but I'll say it again. There seems to be a Cold War going on inside the communities between, as Kubernetes have done, we've seen doc, or we've seen Docker Containers be so successful in this service list, server list vision, which is absolutely where Cloud Native needs to be in that notion of, you know, separating out fiscal gear and addressability, making it completely transparent, full dev ops, if you will. To who's going to own the orchestration and where does it sit on the stack? And with Kubernetes, to me, is interesting is that it tugs at some sacred cows in the container world. >> Yes. >> And it opens up the notion of multi-Cloud. I mean, assume latency can be solved at some point, but... >> It's actually core religion, what impressed me about he whole Kubernetes community, and community is its greatest strength, by the way, is the fact that they had a religion on multi-Cloud from day one. It wasn't about, "We'll add it later "'cause we know it's important," it's about portability and you know, even Docker lent that to the community. Portability is just a number one priority and now portability, at scale, across multiple Clouds, dynamically orchestrated, not through, you know, potential for human error, human interventions we saw last week. That the secret sauce there to stay. >> I think not only is, a Cold War is a negative connotation, but I think it's an opportunity to be sitting in the sun, if you will, on the beach with a pina colada because if you take the Kubernetes trend that's got developer empathy with portability, that speaks to what developers want, I want to have the ability to write code, ship it up to the network, and have it integrate in nicely and seamlessly so, you know, things can self-work and do all that. And AI can help in all those things. Connecting with operational challenges. So, what is, in your mind, that intersection? Because let's just say that Kubernetes is going to develop a nice trajectory which it has now and continues to be a nice way to galvanize a community around orchestration, portability, etc. Where does that intersect with some of the challenges and needs for operational effectiveness and efficiency? >> So, the dirtiest secret in that world is data gravity, rigtht? It's all well and fine to have workload portability across, you know, multiple instances and a cluster across multiple Clouds, so to speak. But data has weight, data has mass and gravity, and it's very hard to move particularly at scale. Kubernetes only in the last few releases with a furious pace in evolution, one four, one five, has a notion of provisioning persistent volumes, this thing they affectionately called pet sets that are not a stateful sets, I love that name. >> Cattle. >> Exactly. (laughs) So, Google is waking up and Kubernetes, I should say, in particular is waking up to the whole notion of managing data is really that last mile problem of Cloud portability and operational maturity. And planning around data gravity and overcoming where you can data gravity through meta-operational procedures is where this thing is going to really take off. >> I think that's where Google, I like Google's messaging, I like their posture on machine learning AI, I think that's key. But Amazon has been doing AI, they've got machine learning as a service, they've had Kineses for a while. In fact, Redshift and Kineses were their fastest growing services before Aurora became the big thing that they had. So, I think, you know, they're interested in the jets, with the trucks, and the snowmobile stuff. So I think certainly, Amazon's been doing that data and then rolling in as some sort of AI. >> And they've been humanizing it better, right? I can relate to some of Amazon's offering and sometimes I have it in the house. You know, so, the packaging and just the consumerability of these Amazon services today is ahead of where Google is and Google arguably has the superior technology. >> Yeah, and I think, you know, I was laying out my analysis of Google versus Amazon but I think it's not fair to try to compare them too much because Google is just making their opening moves on the chessboard. Because they had Diane Green, got to give her credit, she's really starting behind. And that's been talked about but they are serious, they're going to get there. The question is what does an enterprise need to do? So, your advice to enterprise would be what? Stick with the use cases that are either Google specific apps or Cloud Native, where do you go, how do you...? >> I would say to remember the lock-in days of the Linux vendors and even Microsoft in their heyday and definitely think multi-Cloud, you know, Cloud first is fine. But think, we need data first in a Cloud before I think a particular Cloud first. Always keep your options open, seek the highest levels of abstraction, particularly as you're innovating early on and fast failing in the Cloud. Don't go low right away, go low later on when you're operationalizing and scaled and looking to squeeze efficiencies out of a new product or service. >> Don't go low, you mean don't go low in the stack? >> Don't go low in the stack, exactly. Start very high in the stack. >> What would be an example? >> Lambda, you know, taking advantage of, if we bring in Kineses, IOT workflows, all sorts of sensor data coming in from the Edge. Don't code that for efficiency day one and switch to Kafka or something else that's more sophisticated, but keep it really high level as events triggering off, whether it's the IOTICK in the sensor inputs or whether it's S3 events, Dynamo, DB events. Write your functions that are very, very high level. >> Yeah. >> Get the workflows right. Pay a bit more money up front, pay premium for the fast... >> Well, there's also Bootstraps and the Training Channel Digimation, so, with Google, pick some things that are known out there. But you mentioned IOT and one of the things I was kind of disappointed in the keynote today, there wasn't much talk about IOT. You're not seeing IOT in the Google story. >> That may come up in tomorrow's keynote, it may come up tomorrow in a more technical context. But you're right, it's an area both Agar and AWS have a monster of a lead right now, as they've had really good SDKs out there to be able to create workflows without even being an expert in some of the devices that you know, you might own and maintain. >> Google's got some differentiation, they've got something, I'll highlight one that I like that I think is really compelling. Tensor flow. Tensor flow as got a lot of great traction and then Intel is writing chips with their Skylake product that actually runs much faster silicon... >> What was that, Nvidia? You know, it's a GPU game as much as a CPU game when it comes to machine learning. And it's just... >> What does that mean for you? I mean, that's exciting, you smile on that, I get geeked out on that because if you think about that, if you can have a relationship between the silicon and software, what does it mean from an impact standpoint? Do you think that's going to be a good accelerant for the game? >> Massive accelerant, you know, and this is where we get into sort of more rarefied air with Elon Musk's quote around the fact we'll need universal income for society. There a lot of static tasks that are automated today. There's more and more dynamic tasks now that these AI algorithms, through machine learning, can be trained to conduct in a very intelligent manner. So, more and more task based work all over the world, including in a robotic context but also call centers, stock brokerage, for example, it's been demonstrated that AI ML algorithms are superior to humans nine times out of ten in terms of recommending stocks. So, there's a lot of white collars, while it's blue collared work that just going to be augmented and then eliminated with these technologies and the fact that you have major players, economies at scales such as Intel and Nvidia and so forth accelerating that, making it affordable, fast, low power in certain edge context. That's, you know, really good for the industry. >> So, day one of two days of coverage here with Google, just thoughts real quick on what Google needs to do to really conquer the enterprise and really be credible, viable, successful, number two, or leader in the enterprise? >> I'm a big fan, you know, I've had personal experiences with fast following as opposed to leading and innovating sometimes in terms of getting market traction. I think they should unabashedly, unashamedly examine what Microsoft or what Amazon are doing right in the Cloud. Because you know, simple things like conducting a bit more of a smooth keynote, Google doesn't seem to have mastered it yet, right now in the Cloud space. And it's not rocket science, but shamelessly copying what works, shamelessly copying the packaging and the humanization that some of the advanced technologies that Amazon and Microsoft have done in particular. And then applying their technical superiority, you know, their uptime availability advantages, their faster networks, their strong consistency which is a big deal for developers across their regions. Emphasizing their strengths after they package and make their technology more consumable. As opposed to leading where the tech specs. >> And you have a lot of experience in the enterprise, table stakes out there that are pretty obvious that they need to check the boxes on, and would be what? >> A very good question, I would say, first and foremost, you really have to focus on more, you know, transparent pricing. Think something that is a whole black art in terms of optimizing your AWS usage in this industry that's formed around that. I think Google has and they enact blogs advertising a lot of advantages they have in the granularity, in the efficiency of their auto scaling up and down. But businesses don't really map that, they don't think of that first even though it can save them millions of dollars as they do move to Cloud first approaches. >> Yeah and I think Google got to shake that academic arrogance, in a way, that they've had a reputation for. Not that that's a bad thing, I'll give you an example, I love the fact that Google leads a lot of price performance on many levels in the Cloud, yet their SLAs are kind of wonky here and there. So, it's like, okay, enterprises like SLAs. You got to nail that. And then maybe keep their price a little high here, it can make more money, but... So, you were saying, is that enterprise might not get the fact that it's such a good deal. >> It's like enterprise sales 101, you talk about, you know, the operational benefits but you also talk about financial benefits and business benefits. Catching into those three contexts in terms of their technical superiority would do them a world of good as they seek more and more enterprise opportunities. >> Alright, Val Bercovici, CTO, also CTO, and also on the board of the Cloud Native Compute Foundation known as CNCF, a newly formed organization, part of the Linux Foundation. Really looking at the orchestration, looking at the containers, looking at Kubernetes, looking at a whole new world of app enablement. Val, thanks for the company, great to see you. Turning out to be guest contributor here on the Cube studio, appreciate his time. This is the Cube, two days of live coverage. Hope to have someone from Google on the security and network side coming in and calling in, we're going to try to set that up, a lot of conversations happening around that. Lot of great stuff happening at Google Next, we've got all the wall-to-wall coverage, reporters on the ground in San Francisco as well as analysts. And of course, in studio reaction here in Palo Alto. We'll be right back. (ambient music)

Published Date : Mar 8 2017

SUMMARY :

Announcer: Live, from Silicon Valley, it's the Cube. in the tech industry. and the rest were showcasing customers, So, the next gen developers and the Clouderati But the rest, you know, call 'em IBM, then you got to include Salesforce in that conversation And I think that's something that points to that are developing the next generation of apps, the goalpost, if you will, to change the game It's at the developer level, at the technical level, I think Google actually doesn't want to (laughs) and they actually include that in, Yeah, that's the irony, that has to be, you know, conducted on the enterprise side. I'm on the team, the guy in green and you know, lookit, and price it in such a way that AWS, you know, because for the Google folks, I'm going to interview them, So, I think they're going to have to keep upping their game, and the analysis that we've been looking at you know, all sorts of other costs They're absolutely in the five nines, Okay, so the next question I got to ask you This is something, Amazon's been great with open source, it's that quote, you know, "The future is here in that notion of, you know, I mean, assume latency can be solved at some point, but... and community is its greatest strength, by the way, and continues to be a nice way to So, the dirtiest secret in that world where you can data gravity So, I think, you know, they're interested in the jets, and just the consumerability of these Amazon services Yeah, and I think, you know, and definitely think multi-Cloud, you know, Don't go low in the stack, exactly. Lambda, you know, taking advantage of, for the fast... Bootstraps and the Training Channel Digimation, that you know, you might own and maintain. that I think is really compelling. And it's just... and the fact that you have major players, that some of the advanced in the granularity, in the efficiency I love the fact that Google but you also talk about financial benefits CTO, also CTO, and also on the board of

SENTIMENT ANALYSIS :

ENTITIES

EntityCategoryConfidence
IBMORGANIZATION

0.99+

OracleORGANIZATION

0.99+

Larry PagePERSON

0.99+

CNCFORGANIZATION

0.99+

Val BercoviciPERSON

0.99+

AmazonORGANIZATION

0.99+

MicrosoftORGANIZATION

0.99+

GoogleORGANIZATION

0.99+

NvidiaORGANIZATION

0.99+

GermanyLOCATION

0.99+

AWSORGANIZATION

0.99+

Cloud Native Compute FoundationORGANIZATION

0.99+

Palo AltoLOCATION

0.99+

San FranciscoLOCATION

0.99+

EuropeLOCATION

0.99+

Diane GreenPERSON

0.99+

Andy JassyPERSON

0.99+

Joe ArnoldPERSON

0.99+

GartnerORGANIZATION

0.99+

Linux FoundationORGANIZATION

0.99+

Silicon ValleyLOCATION

0.99+

AdobeORGANIZATION

0.99+

Jim ForgePERSON

0.99+

two daysQUANTITY

0.99+

last weekDATE

0.99+

SAPORGANIZATION

0.99+

tenQUANTITY

0.99+

nine timesQUANTITY

0.99+

threeQUANTITY

0.99+