>>Hello and welcome to the AWS partners showcase season one, episode two. I'm your host of the cube John ferry. We're here with two great guests who John Kumar, CEO of and Sabina Joseph, the general manager of AWS. Welcome to the show. Welcome to welcome to the cube, >>John. Good to see you >>Again. Great to see both of you both cube. Alumna's great to see how the businesses is going, going very well. Cloud scale, continuing to dominate Columbia is doing extremely well. Tell us more about what's going on in Columbia. What's your mission? What kinds of use cases are you seeing? Napa John, that's helping you guys keep your growth trajectory and solve your customer problems. >>Yeah. Firstly, thank you, John. Thank you, Sabina. Great to be here is a backup as a service platform. That's built natively on AWS for AWS, and we do support other use cases beyond AWS. But our primary mission is to basically deliver, you know, a ransomware data protection solution, you know, on AWS for AWS customers. Right? So if we think about it, you know, one of the things that's, you know, typically holding back any company to put mission critical workloads on a fantastic platform, a public cloud platform like AWS is to make sure that the data is protected in the event of any attack. And it's also done with extreme amount of simplicity, right? So that nobody is doing the heavy lift of doing backup themselves, right? So that's what really drew me or provides. It's a service. It's a turnkey service that provides, you know, data protection on AWS, whatever. >>Well, you're a frequent cube alumni. We're always talking about the importance of that, but I want to ask you this year more than ever, you're seeing it at the center of the conversation built in from day one, you're seeing a lot more threats, certainly mentioned ransomware and more there's more and more online attacks that's impacting this particular area more than ever before. Can you comment on what your focus has been this year around that? >>Yeah, I see it. If you think about tumor's evolution, our primary mission has been to go and protect every data source, but guess what? Right with more and more move to the public cloud and you look just AWS is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, 10 years ago to north of 70 billion run rate today, there's so much of data that is in the public cloud and the, and the most important thing that customers need is they want to free themselves from going and protecting this data themselves. Right? And, and there's a lot of scale in these environments, right? If you look at customers running hundreds of thousands of AWS accounts across every region on AWS, and if you give them that kind of flexibility and that kind of scale, what they want is give me a turnkey solution that just allows me to go and protect all of these workloads running across all of these regions in a service that takes the data out of my accounts separately in an air gap fashion, right. And that's really what we basically provide. And that's what we focused on over the last 12 months. Right? So if you look at what we have done is we've gone after every important service on AWS TC to EBS RDS, S3, dynamo, sequel databases, and other databases running on top of BC too. So now that becomes the comprehensive set of things that somebody needs to use to really deliver an application on top of the public cloud. And that's where we want for, >>And the growth has been there and the results on Amazon because of the refactoring has been huge. Can you share any examples of some successes that you've had with, with the AWS refactoring and all that good stuff going on? >>Yeah. I mean, I think that what we have seen is, you know, customers that basically told us that before you guys existed, we had to go and build these things ourselves, right. Again, you know, they had all the, the, the blocks to go and do it themselves, but it was so much of a heavy lift to go and do it themselves. And again, they didn't want to be in a, you know, in that business. So, so what we have done essentially for, and we have, you know, we have some joint customers at a pretty massive scale that basically have said that, okay, let me just use your solution to protect my critical assets. Like, you know, things, you know, sitting in S3 and really, you know, we'll use gloomy as a, as a >>Yeah, I think that's a great example of the refactoring Sabina. Gotta, I gotta ask you, you obviously you're at the center of this. You have your hand on the wheel of the partnerships and all the innovators out there. The growth of AWS just has been spectacular because there's value being created. Again, companies are refactoring their business on the cloud and you're at the center of it. So talk about the partnership with Clooney. Can you tell us how it all started and where it's going? >>Yeah, thanks for having me here, John, and good to see you again, Fujian, if I'm not mistaken for John, we met each other at the San Francisco summit, the AWS San Francisco summit, actually I believe it was in 2016 or 2017. You can correct me if I'm wrong here, but yes, I think so. It was, it was in the 8% a month of April. I still remember it. And that's when, you know, you kind of mentioned to me about and this modern backup as a service solution that you were creating, you're still in stealth mode. So you couldn't talk a lot about it. And B started to engage deeply on the partnership, right from 2017. And initially we were kind of focused around helping Colombia build a solution using our well-architected review. And then as soon as we all came out of stealth mode, we started to engage more deeply around deeper integrations and also on go to market activities. >>As you know, AWS has a very prescriptive approach to our partnerships. So we started to work with around the five pillars of security, reliability, cost optimization, performance, and operational excellence to really help them tune the solution on AWS. And we also started to engage with our service teams and I have to thank Paul John and his team here. They really embraced those deeper and broader integrations, many services that Pooja mentioned, but also specifically want to mention S3 EBS. And our Columbia was also a launch partner for AWS outpost when AWS in fact, launched outpost. So I want to kind of commend CLU, CLU MEO, and the entire team kind of embracing this technology and innovation and this modern backup as a service approach. And also also embracing how we want to focus on the five key pillars that I mentioned. >>And that's a great example of success when you ride the wave, which I talk about the ACLU, Colombia trends in the data protection, because one of the things that you pointed out earlier is the ransomware. Okay. That's a big one, right? That's a big, hot area. How, how is the cloud, first of all, how is that going? And then how has the cloud equation changed the ransomware defense and protection piece of it? >>Yeah. Now I just, I wonder I had a little bit on what Sabina mentioned before I answered the question, John, if you don't mind. Sure. I think that collaboration is where is the reason why we are here today, right? Like if you think about it, like we were the first design partners to go and build, you know, the EBS direct API, right. And we work closely with the EBS teams, not just for the API, but the cost structure of it. How would somebody like us use it? So we are at the bleeding edge of some of these services that we are using and that has enabled us, you know, to be where we are today. So again, thank you very much to be enough for this fantastic partnership. And again, there's so much to go and do to really go and nail this in a, in a, in a, in a great way on, on the public cloud. >>So now coming back to your question, John, you know, fundamentally, if you see right, you know, what happened is when, when, when customers move to the public cloud, you know, right there, you know, the ease of use with which, you know, AWS provides these services, right? And the consumption of these services actually drives some amazing behavior, right? Where people actually want to go and build, build, build, and build. But then it comes a time where somebody comes in and says, okay, you know, are you compliant? Right. You know, do you have the right compliance in place? You have all these accounts that you have, but what is running in each of these accounts, you have visibility in those accounts. And are these accounts that the data in these accounts is this gap, right? This is getting air gap in the same region, or does it need to be across regions? >>Right. You know, I'm in the east, do I need to, you know, have an air gap in the west and so on and so forth. Right? So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, they get translated in, in the public cloud, where do I need to replicate my data, doing it to back it up? Do I need air gapped in a, like an on-prem world? You had a data domain of plans, which was separate from your primary storage for a reason, same similar something similar now needs to happen here for compliance reasons and for ransomware reason. So a lot of parallels here is just that here we are, it almost feels like, you know, as they say, right, the more things changed. The more they remain the same. That's what it is in the public cloud again. >>Well, that's a good point. I mean, let's take that example of on premises versus the cloud. Also, the clouds got more scale too, by the way. So now you've got regions, this is a common problem that customers are having, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite you in the, you know what, because you then got to go back and retrofit everything. So, so that's kind of what I hear a lot on my end is like, okay, I want to be compliant from day one. I want to have an answer when asked, I don't want to have to go to old techniques that don't fit the cloud. That comes up a lot. What's your answer to that? >>Yeah, no, no. We were pretty much right. I think it's like, you know, when it, when it comes to compliance and all of these things, you know, people at the end of the day are looking for that same foundation of, of things. The same questions are asked for an encryption. You know, you know, I is my data where it needs to be when it needs to be right. What is my recovery point? Objective? What is my recovery time objective? All of these things basically come together. And now, as you said, it's just the scale that you're dealing is, is extremely different in the cloud and the, and the services, right? The easier it is that, you know, it is to use these services. And especially what AWS does, it makes it so easy. So compelling that same ease of use needs to get translated with a SAS service, like what we are doing with data protection, right? That that ease of use is very important. You have to preserve that sanctity >>Sabina. Let's get back to you. You mentioned earlier about the design partner, that benefits for Colombia. Now let's take it to the next level. As customers really realize they have a problem, they need solutions and you're on the AWS side. So you gotta have the answers for the customers. You've got to put people together, make things work. There's a variety of things that you guys offer. What are some of the different facets of the ISV or the partner programs that you offer to partners like Clooney, you know, that they can benefit from? >>Absolutely John, we believe in a win-win approach to the partnerships because that's what makes partnerships durable over time. We're always striving to do better here. And we continue to broaden our investments. As you know, John, the AWS management team, right from Adam Phillipsky, our CEO down firmly believe that partners are critical to our success, our longterm success, and as partners like CLU MEO work to lean in with us with more investment resources, our technology innovation. We also ensure that we are doing our part by providing value back to Cleo about a few years ago, as you might recall, right. We really did a lot of investment in our sales team on the AWS side. Well, one of the tanks me and also our partners observed is while we were making investments in the AWS sales team, I don't think we were doing a great job at helping our partners with reaching out to those customers. >>What we call as co-sale and partners gave us feedback on this. We are very partner and customer feedback driven, and we introduced in fact, a new role called the ISP success manager, ISS, who are basically embedded in our field. And they work with partners to help them close opportunities. And also net new opportunities are we've also in 2020. I believe that re-invent, we launched the ISB accelerate program whereby we offer incentives to the AWS field team to work with our partners to close existing opportunities and also bring in net new opportunities. So all of this has led to closer collaboration in the field between both our field teams, Muir's field team and our field team, but also accelerated mutual customer wins. I'm not saying that we are doing everything great. We still have a long ways to go. And we are constantly getting feedback from cluneal and also some of our other key partners, and we'll continue to get better at it. But I think the role of the ISV success manager and also the ISP accelerate program has been key to bringing in cold cell success. >>Well, John, what's your take on, is this a good partnership for you? I mean, see, the wave of Vegas has got the growth numbers. You mentioned that, but from a partnership standpoint, you're closing business, they got scale. Is it working? How do you organize your company to take advantage of these benefits? Can you share your thoughts? >>Absolutely not. We have embraced the ecosystem wholeheartedly 100%, but if you think about it, what we have done is look at our offering on AWS marketplace. There's an example, right? We are the only company I would say in our domain, obviously that routes our entire business through AWS marketplace. Whether obviously we get a lot of organic benefit from AWS marketplace, people go and search for a solution and from your shows up, and obviously they go and onboard self onboard themselves, and guess what? We let them self onboard themselves. And we rely on AWS's billing automatically. So you don't need to talk to us. You can just get billed automatically in your AWS bill and you get your data protection solution. Or if you directly reached out to us, guess what we do. We actually route you through AWS marketplace. All the onboarding is just to one place and it's a fantastic experience. >>So we have gone like all in, on that experience and completely like, you know, internalized that that's the right way to do things. And of course, thanks to, you know, Sabina's team and the marketplace team to create that platform so that we could actually plug it into it. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. That's one example, another example that Sabina mentioned, right, which is the whole ACE program. We put a ton of registrations on AIS and with all the wins that we get on AWS, they could broadcast it to the sellers. So that creates its own vicious cycle in terms of more coming into the pipeline and more closing in. So, so these are just two small examples, but there's other examples that we look at our recent press release, where AWS, you know, when we, when we launched yesterday data protection and backup, the GM of AWSs three supported us in the press release. So there's things like that, that it's a, it's a fantastic collaboration. That's working really well for our joint customers. Sorry. >>And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some of the things that Poojan said that they're different out there that, that are, co-selling go marketing, that you guys offer people you guys work together on. >>Yeah. The, the ISV accelerate program that was created, it was really created with partners like Klunier in mind, our SAS partners. I think that that is something very, very unique between our partnership and, you know, I, I want to double click on what Poojan said, which is riding their opportunities through marketplace, right? All of their opportunities. That is something pretty unique. They understand the richness of the platform and also how customers are procuring software today in this world. And they've embraced that. And we really appreciate that. And I want to say, you know, another thing about Qumulo is they're all in on AWS, which is another unique thing. There are not a lot of, I would say all in partnerships in my world and I manage infrastructure, business apps, applications, and industry partnerships from the Americas globally. And all of those things are very, very unique in our partnership, which has led to success. Right. We started very, very early stage when Columbia was in stealth mode in 2017 and look where we've come today. And it's really kudos to Paul, John and his entire team for believing in the partnership for leaning in with us and for placing that trust with us. >>Awesome. Pooja, any final words you'd like to share for folks out there about the conversation and what's going on in Columbia? >>Yeah, no, absolutely. You know, as I said, I think we have been fortunate to be very early adopters of all these technologies and go and really build what a true cloud native solution has to be. Right. And, and again, right, you know, this is what customers are really looking for. And people are looking for, you know, at least on the data protection side, you know, ransomware air gap solution, people are looking for a solution natively built on the cloud because that's the only way a solution can deliver something at the scale and the cost structure that is needed to have, you know, a data protection solution in the public cloud. So, so this has been just a fantastic thing end to end, you know, for us overall. And we really look forward to, you know, going, you know, doing much more with AWS as we essentially go and scale, >>I have to ask, but before we, before we go, cause you're the CEO of the company and founder having all that backend infrastructure from Amazon, just on the resources, great. It creates a market for your product, but also the sales piece, you know, they got the marketplace, you mentioned, that's a big expense that you don't have to carry, you know, and you get revenue and top line. I mean, that's an impact for startups out there and growing companies. That's a pretty big deal. What's your, what's your advice to folks out there who are trying to think about the buy versus use the leverage of the, of the marketplace, which is, which is at large scale, because as a CEO, you're, you've got to make these decisions. What's your opinion on that? >>It's not, it's not as, as easy as I make it sound to do your own part. You know, AWS is, is, is, is huge, right? It's huge. And so we have to do our part to educate everybody within the, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution for the customers, for our joint customers, right? So we have to do that all day long. So there's no running away the no shortcut to everything, but obviously AWS does its part to make it very, as easy as possible, but there's a lot of heavy lifting we still have to do. And I think that'll only become easier and easier over the next few years >>And Sabina your takeout at AVS. You've got a great job. You were with all the hot growth companies. This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. >>Absolutely. And it's, and it's thanks to Pooja and, and partners like Lumeo that really understand what it takes to build a cloud native solution because it's part of it is building. And part of it is the co-selling go-to-market engine and embracing both of that is critical to success. >>Well, thank you both for coming on this journey here on the cube, as part of the showcase, push on. Great to see you to being a great to see you as well. And thanks for sharing that insight. Appreciate it. >>Thank you very much. >>Okay. AWS partners showcase speeding innovation with AWS. I'm John Ford, your host of the cube. Thanks for watching.

>>from >>around the globe. It's the Cube with digital coverage of AWS reinvent >>2020 sponsored >>by Intel, AWS and our community >>partners. >>Hi. And welcome to the cubes coverage of AWS reinvent 2020. I'm your host, Justin Warren. And today I am joined by two lovely gentlemen. We have Brian Cahill from a company called Frog Slur, which is interesting. And we also have Chad Kenny from Clooney. Oh, gentlemen, welcome to AWS reinvent 2020 Chad, It's bean about what A year since I think we last spoke at at reinvent last year. Why don't you catch us up on what's been happening in the last year of the Korean Times >>s? Um we're excited to be here. Justin, thanks so much for the introduction and hosting us. So it's been an exciting action back here. I will say we've had a bunch of new innovations. I think last time we talked, we were just getting our first native solution inside of AWS for EBS. And since then we've evolved the dissolution dramatically. Claudio is ah, secure backup is a service offering for the enterprise, and this allowed us to be able to scale from just EBS into being the industry's first platform to go across public, private and SAS all in one service, >>and >>we innovated within AWS a ton. So we expanded from CBS Thio, Easy to and RDS. We brought in one of the most native services Outside of snapshots. We kind of progress the enterprise from the traditional snapshot primitive into a true enterprise class Back up on built in a time series Data Lake that allows, you know, enterprises to decouple their data from the infrastructure and really be able to provide tons of value into the future. So it's an exciting time for us. Toe, you know, really bring new innovative solutions to the market. >>That's an impressive amount of work given whatever else has been going on in the last 12 months, Teoh be able to ship that much stuff. You've been really, really busy. Um, brought Brian on now. Brian Frog Slayer. Tell me. Tell me a bit about the background for the name of the company they >>frogs layer. The name actually came from a initial founder who, you know, was trying to protect the animals, wanted to take care of nature and stuff and actually stepped on frog. So you got nicknamed by his buddies frogs here and that, then became the company name. >>So tell us about frogs layer. What is it that and your role there. What is it the Frog Slayer does? And what's your role there? >>Frogs there does business consulting. And then we developed custom software star goals to help businesses get past ah, hurdle. So a growth business that's that's kind of stuck make them more efficient, more productive thing kind of move to the next level. And my role here is the head of I t. That custom software rebuild we host for our clients. And so we try to offer to them is a SAS solution. So it's not only a custom software, but it's kind of offered a SAS solution them to consume. >>Terrific. So >>how long has >>the relationship with Clooney I've been going on? >>It's been about four months now, >>all right. And how did you get introduced Thio chat on the team in Colombia? >>Um, we started with AWS writing our own backup scripts and as we started to move more of their past services like RDS and then RDS went to serve Earless and Aurora the You just have to keep upgrading and changing and tweaking your scripts. And so we started looking round to say, Is there, uh is there a software we could use instead of doing this ourselves? And so through a bar, we got connected with Clooney? Oh, we're checking out a whole bunch of solutions. And most of them were snapshot managers just using the a p i s to do the same things we were doing. Whereas Clooney I was doing it totally differently where they would actually take a snapshot and then rehydrate it, take that data and then make it more like a traditional backup where you could d duplicate it and save on costs and stuff. >>Right? Okay, so, Chad, is that something that you've been? Is that one of the many features that you've added in the last 12 months? Or is this something that a little more fundamental to the way Columbia works? It's >>very fundamental. I think what we're doing is both doing efficiencies around the data itself. So do you do compression and, of course, security around encryption. But we ingest the data index and catalog it on, then make it so that customers could get fine grained granularity for how they restore even down to the database record. And so one of the big things that we've seen, especially in Cloud First customers such as frogs Layer is they're really trying to use either the native tools to start with or build your own type. Models on the costs increased dramatically. The complexity of not having a catalog and index make restores incredibly hard. Andi. It just becomes, ah, much more painful model of hidden costs, left and right. And so what we wanted to do was really provide unique simplicity to be able to protect all of the AWS accounts and even all of the data assets across clouds in one single pane of glass and give a user experience that was dramatically different than having to run very scripts or build your own or have a tool on prim and have a different tool for this cloud versus another cloud. And by having this consolidated index obviously drive a ton of value around leverage from the data, >>Hmm, >>interesting. So, Brian, you mentioned that this is your relationship with Colombia has Bean only about sort of four months that sort of smack in the middle of the pandemic that's been going on here was Was that a trigger for you looking at alternate options? Or were Or is this something that you've been planning for a while? >>No. This has been on a road map for a little while. Um, just as we start using more AWS services and trying to figure out how do we scale what we're doing? Um, we're looking for Mormon Enterprise Backup. But then, as we looked around most the backup solutions, you end up hosting the software upgrade in the software and maintaining things on. >>Have you noticed a major change since you've been using Colombia? >>Yes, What Cuneo offered was the ability to because it's a fast solution. It's a There's an air gap between us and the backup, so I'm not hosting the backups or the data. It's in a separate account, and I can't even delete it. So there's kind of a protection level that someone who are and can't accidentally delete the stuff we're backing up >>right? And one thing that I've noticed is in the news a lot more over the last couple of days. But it's certainly been hitting a lot this year is the idea of ransomware. So a lot of customers that certainly that I speak to have been quite concerned that what's going on with that? So how are you Brian addressing that within your organization? Do you feel comfortable that you're well protected and what else are you looking at? But you're trying to protect yourselves from >>right when it comes to ransom, where we try to have our client data in such a way that no one person can access or delete all of it. And so that's where we initially had separate AWS accounts for every client and with Columbia we now have Colonial maintains that separation. So they're keeping that air gap for us. And then, you know, we're doing our own stuff internally. Just make sure we don't get something. But the backups, including our kind of that second step for say something, gets past all of our safeguards. We've got another safeguard in place that >>sounds pretty prudent. So, Chad, is that is that something that you're hearing from a lot of customers? The need for this separation of powers within the system? >>Yeah, it's coming up quite often. And I think one of the big challenges here is to deliver an air gap solution with other types of data protection products. Whether it's on primer in the cloud have a ton of complexity to it, whether you're buying a separate appliance and you have to create a network air gap or whether you're actually replicating from one AWS account into another AWS account, the cost just double. And so what we built in was a system that not only is immutable, but as Brian mentioned, there's no ability to actually delete the data because the timeto live for the data that's persisted is defined by the policy. And so if a bad actor was to get into the environment, there's no way that they could potentially go into our system and actually delete anything. But if you look at like AWS as an example, if most customers they're storing snapshots inside their account as a hole on theirs, vulnerabilities even beyond, you know, ran somewhere and just on accident or a bad actor even inside the environment that's not even ran somewhere. And so protecting that is one of the key capabilities of the platform where We're outside of the service outside of the cloud, in many cases to protect the customer's data on make sure that they can restore it to any account in the event that even a bad actor gets access to it. Yeah. So, Brian, one thing >>that I like to ask customers about, particularly and cloud services is they've changed the way that we do things. And why Why we started using cloud is often not what we're actually using it for today. So with respect to Cuneo and your services that you're running in cloud, what's something that you've noticed that you're now doing? That surprises you? One of those added bonus is that you weren't really expecting. Have you seen anything like that? As you've managed Thio to start using Clooney Oh, that did everything that you wanted it to do. And now you're finding there's these new opportunities. >>Yeah. One of the big advantages of Colombia was when we took snapshots and replicated them out of the source AWS account. It's like in the source account. There was d duplication enabled. Once you replicated to another AWS account, it re hydrates the snapshot. So everyone takes up the full amount of space And to start hitting this like, how much data do I retain versus like, Oh, this is really expensive. I should like, you know, lower my retention. And we just that totally went away with Clooney. Oh, and then as far as the cloud is, the whole what's cool is that they're kind of more past services. So rds where I don't maintain, you know, patches on the O. S or on the sequel or yours, um, application service where you're not maintaining the OS. That's kind of moving at the next level up faras less less that you're maintaining your more maintaining your code in your application, >>right? And how important is the cloud native capability of Columbia? There's plenty of backup solutions around, and we've We've had them for many years because data protection is not a new idea. Ah, lot of a lot of what other side now cloud native. We try to put things into the cloud first. How important is it? Toe have something which understands cloud native >>and it basically means they're totally aware of what we're doing. And so they're not trying to take an old solution and make it fit in the cloud. They built it for the cloud from the ground up. So when you get in there user interface, there's not all of these old buttons and knobs and stuff. It's very simple. It's a policy, a tag. And then inside the account, the tag grabs objects. So they've made a very simple user interface that's saves a lot of time on implementation. >>Excellent. What are some of the things that you're looking to do in the future now that you've better things in and you've now got four months of solid experience with the product? What are you anticipating that you're going to be doing next? >>Um, we're excited about We're starting. But some are customers in a jurors cloud with Clooney was developing capabilities for that, and then Colombia is also working on capabilities for some of our business applications. So the idea of having all of our kind of backups in one place and less separate buckets you've got to go manages exciting. >>Yes, so Chad multi cloud hybrid cloud. Their words sort of called to be the controversy over the over the years. It does certainly sound like a lot of customers they're using, or at least exploring multiple, different options on Certainly for yourselves, you'll have customers who exist in in one cloud and others that will be in a different one. So how are you addressing the idea of of hybrid cloud and multi cloud? >>Great question. So our belief is that data is going to disperse itself Mawr and Mawr, especially as time goes on and there's multiple faces, this kind of cloud adoption that we see we see kind of, you know, the initial lift into Public Cloud, which kind of created that first hybrid example than theirs. You know the optimization within the clouds, so they're looking for cost reduction and operational izing. And then it's kind of like looking at ways of how doe I utilize different clouds for different things that may be mawr operationalized arm or optimized than others. And so we really believe in this world of creating a single platform or fabric that goes and expands across all clouds, consolidates and index and catalog into one view for the end user, and allows them to be able to push data to any cloud that they need to longer term. And at the same time, protect it. The fun part about migrations is yeah, you could move data, but when you're protecting it at the same time to it allows you to actually keep your production up and running, restore a dev environment somewhere else to play around with it and do it in multiple different potential clouds on then have that initial data that's still fully protected in your environment. And so I'd say that the protection side is a really cool on. The second one is Brian mentioned was the whole Data Lake concept that sits behind where we decouple the data from the infrastructure and with past services. This is incredibly important because, let's say, a year and a half from now, the database engines not even supported with the snapshot that you have left over in your account you've been retaining, you've not got to go through the process of upgrading and getting it up to the rev toe actually even get it working in our world, we create logical backups of those data sets, and they're instantaneously available for direct query access, even right in the gooey. And so now this decoupling of infrastructure brings significant value, right now but into the future. This opens up opportunities to be able to do et al pipelines and actually levers the data well beyond back up into other use cases, >>sort of to finish up looking forward. Always, like Thio have a bit of a view of what the future future holds. Its one of my favorite parts of being at reinvent is we get to see the new technology and and what the possibilities are for for what we could use. It takes something, take it home, have a bit of a play with it and and see what we could do for next year. So but if you Brian, we'll start with you. What are you looking forward to in 2021? What do your your future plans? >>Looking forward to migrating mawr of our stuff toe platform as a service offerings where we're taking advantage of the fact that the cloud has built some of the base layers and we could just build on top of that and then the second one that's exciting is the scalability. So with a B, A s, a server lists and the other land and different things that they're running out where we don't need to run physically. See two instances, air always on databases, but things that can scale up and down based on our client workload. That's just exciting as far as our infrastructure and and just the ability for cost savings, but also that just just in time, scaling for our customer demand >>and chad yourselves at Columbia What what can we Can you give us a hint of what we we might see in 2021 from Clooney? Oh, >>yes. So the first thing I'd say that I'm most excited about any New Year is just seeing the advantages customers get with the platform, right? Like we did a lot of innovation during this time. I'd say Cove, it had, you know, some benefits and some downsides from just company growth and, you know, not being close together and having that feeling. But we innovated incredibly quickly, and we were heads down and highly efficient, and eso I'm excited about really showcasing a lot of the innovation that we built during this year, and I think our customers are moving to the cloud faster than ever. And so I'm excited toe to see a lot of that. What you'll see from us is more and more innovation outside of just, you know, the traditional realm. Changing the user experience dramatically with new innovations, which sounds kind of broad. But think of it as creating more and more of that fabric. We're going to get into new public clouds. We're going to get into new SAS services. We're going to expand the user experience in the core platform for recover ability, for security, for enabling easy work flows for various different use cases. And so I'm excited about taking the data and really leveraging it into multiple different use cases outside of data protection on into the future. >>Well, it sounds like we have a lot to look forward to from Cuneo. I I personally look forward to hearing more about it. Hopefully we get to catch up. Ah, little bit earlier, Not not quite. Wait a full 12 months between reinvents, but if not, we'll definitely be seeing you again next year and and hearing about all of the new innovations that you've managed to come up with. You've got 12 months. There's plenty of time. Yeah, definitely Awesome. Sorry. Thank you very much. Brian Brian Kale from Frogs Layer and Pritchard, Kenny from Clooney. Oh, did my guest today. I've been Justin Warren for the Cube and all of our coverage here for AWS reinvent 2020. Do check out all the rest of the videos on. We will see you next time. >>Take care, Yeah.

>>from our studios in the heart of Silicon Valley. Palo ALTO, California It is a cute conversation. >>Hi, and welcome to the Cube Studios for another cube conversation where we go in depth with thought leaders driving innovation across the tech industry. I'm your host, Peter Boris. Everybody's talking about the cloud and with the cloud might be able to do for their business. The challenge is there are a limited number of people in the world who really understands what it means to build for the cloud utilizing the cloud. It's a lot of approximations out there, but not a lot of folks are deeply involved in actually doing it right. We've got one here with us today. Wound Junk is thesis CEO and co founder of Clue Meo Womb. Welcome to the Cube. >>Happy to be here. >>So let's start with this issue of what it means to build for the cloud. Now Lou Meows made the decision to have everything fit into that as a service model. What does that practically need? >>So from the engineering point of view, building our sauce application is fundamentally different. So the way that I'll go and say is that at Cuneo. We actually don't build software and ship software. What we actually do, it builds service and service is what you're actually shipped our customers. Uh, let me give you an example. In the case of Kun, you they say backups fail like so far sometimes fails. We get that failures too. The difference in between Clooney oh, and traditional solutions is that if something were to fail, we are they one detecting that failure before our customers do Not only that, when something fails, we actually know exactly why it failed. Therefore, we can actually troubleshoot it, and we can actually fix it and operate the service without the customer intervention. So it's not about the books also or about the troubleshooting aspect, but it's also about new features. If you were to introduce a new features, we can actually do this without having customers upgraded call. We will actually do it ourselves. So essentially it frees the customers from actually doing all these actions because we will do them on behalf of them >>at scale. And I think that's the second thing I want to talk about quickly. Is that the ability to use the cloud to do many of the things that you're talking about at scale creates incredible ranges of options that customers have at their disposal. So, for example, a W s customers of historically using like snapshots to provide ah modicum of data protection to their AWS workloads. But there are other new options that could be applied if the systems are built to supply them. Give us a sense of how clue Meal is looking at this question of, you know, snapshots were something else. >>Yes, so, basically, traditionally, even on their own prints, out of the things you have something called the snapshots and you had your backups right, and they're they're fundamentally different. But if you actually shift your gears and you look at what A. W S offers today, they actually offers the ability for you to take snapshots. But actually that's not a backup, right? And they're they're fundamentally different. So let's talk about it a little bit more what it means to be snapshots and a backup. Right? So they say, there's a bad actor and your account gets compromised like your AWS account gets compromised. So then the bad actor has access not only to the EBS volumes, but also to the snap shows. What that means is that that person can actually go in and delete the E. V s volume as well as the TVs. No options. Now, If you had a backup, let's say you are should take a backup of that TVs William to whom? You, that bad actor would have access to the CVS volumes. However, it won't be able to delete the backup that we actually have, including you. So in the whole thing. The idea off Romeo is that you should be able to protect all of your assets, that being either an on Prem or neither of us by setting up a single policies. And these are true backups and not just snapshots. >>And that leads to the last question I have, which is ultimately the ability to introduce thes capabilities. At scale creates a lot of new opportunities that customers can utilize to do a better job of building applications, but also, I presume, managing how they use AWS because snapshots and other types of service can expand dramatically, which can increase your cost. How is doing it better with things like native backup service is improve customers ability to administer the AWS spend and accounts. >>So great question. So, essentially, if you look at the enterprises today, obviously they have multiple on premise data centers and also a different car providers that they use like AWS and azure and also a few sauce applications. Right? So then the idea is for Camilo is to create this single platform. What? All of the stains can actually be backed up in a uniform way where you can actually manage all of them. And then the other thing is all doing it in the cloud. So if you think about it, if you don't solve the problem, fundamental in the car, their stings that you end up paying later on. So let's take an example. Right. Uh, moving bites moving bites in between one server to the other, traditionally basically moving bites from one rack to the other. It was always free. You never had to pay anything for that. >>Certainly in the data center, >>right? But if you actually go to the public cloud, you cannot say the same thing, right? Basically, moving by across AWS recent regions is not free anymore. Moving data from AWS to the on premises. That's not for either. So these are all the things that any, you know, cop provider service provider, because has to consider and actually solved so that the customers can on Lee back it up into Clem you. But then they actually can leverage different cloud providers, you know, in a seamless way, without having to worry all of this costs associated with it so criminal we should be able to back it up. But we should be able to also offer mobility in between either aws back up the M word or the M. C. >>So if I can kind of summarize what you just said that you want to be able to provide to an account to an enterprise the ability to not have to worry about the back and infrastructure from a technical and process standpoint, but not also have to worry so much about the back and infrastructure from a cost of financial standpoint that by providing a service and then administering how that service is optimally handled, the customer doesn't have to think about some of those financial considerations of moving data around in the same way that they used to have. I got that right? >>I absolutely yes. Basically multiple accounts, multiple regions, multiple couple providers. It is extremely hard to manage. What come you does? It will actually provide you a single pane of glass where you can actually manage them all. But then, if you actually think about just and manageability this actually you can actually do that by just building a management layer on top of it. But more importantly, you really need to have a single data repository for you. For us to be able to provide a true mobility in between them. One is about managing. But the other thing is about if you're done, if you're done with the real divide way, it provides you the belly to move them and leverages the cloud power so that you don't have to worry about the cloud expenses but whom you internally is the one that actually optimizing all of this for our customers. >>Wound young cto and co founder of Cleo. Thanks very much for being on the Q. Thank you. And thank you for joining us for another cube conversation. I'm Peter Bursts. See you next time

>>from our studios in the heart of Silicon Valley. Palo ALTO, California It is a cute conversation. >>Welcome to another wicked bond digital community event, this one sponsored by Clue Me. Oh, I'm your host, Peter Burroughs. Any business that aspires to be a digital business needs to think about its data differently. It needs to think about how data could be applied to customer experience, value propositions, operations and improve profitability and strategic options for the businesses that moves forward. But that means openly, either. We're thinking about how we embed data more deeply into our operations. That means we must also think about how we're going to protect that data. So the business is not suffer because someone got a hold of our data or corrupted our data or that system just failed and we needed to restore that data very quickly. Now what we want to be able to do is we're going to do that in a way that's natural and looks a lot like a cloud because we want that cloud experience in our data protection as well. So that's we're gonna talk about with Clue Meo Today, a lot of folks think in terms of moving all the data into the cloud. We think increasingly we have to recognize the cloud is not a strategy for centralizing data but rather distributing data and being able to protect that data where it is utilizing a simple, common cloudlike experience has become an increasingly central competitive need for a lot of digital enterprises. The first conversation we had was with poo John Kamar, who John is a CEO and co founder of Cuneo. Let's hear a Peugeot on had to say about data value. Data service is and clue Meo. John, Welcome to the show. >>Thank you. Very nice to be here. >>So give us the update. Include me. Oh, >>so come you. Ah, a two year old company, right? We dress recently launched out of stealth. So so far, you know, we we came out with the innovative offering which is a sass solution to go and protect on premises in November and vmc environments. That's what we launched out of style two months ago. We want our best of show. When we came out off Stilton in November 2019. But ultimately we started with a vision about protecting data respective off buried, recites So it was all about, you know, you know, on premises on Cloud and other SAS service is so one single service that protects data introspective about recites So far, we executed on on premises VM wear and Vmc. Today What we're announcing for the first time is our protection to go and protect applications natively built on aws. So these are application that ineptitude natively built on aws that clue me in as a service will protect respective off. You know them running, you know, in one region or cross region cross accounts and a single service little our customers to protect native AWS applications. The other big announcement we're making is a new round of financing, and that is testament to the interest in the space and the innovative nature off the platform that we have built. So when we came out of still, we announced we had raised two rounds of financing $51 million in series and series B round of financing. Today, what we're announcing is a serious see around the financing off $135 million the largest. I would say Siri see financing for a sass and the price company, especially a company that's a little over two years >>old. Look, graduations that's gonna buy a lot of new technology and a lot of customer engagement. But what customers is a set up from where customers are really looking for is they're looking for tooling and methods and capabilities that allow them to treat their data differently. Talk a bit about the central importance of data and how it's driving decisions. ACLU mia >>Yes, so fundamentally. You know, when we built out the data platform, it was about going after the data protection as the first use case in the platform. Longer term, the journey really is to go from a data protection company to a data management company, and this is possible for the first time because you have the public cloud on your side. If you're truly built a platform for the cloud on the public cloud, you have this distinct and want a JJ off. Now, taking the data that you're protecting and really leveraging it for other service is that you can enable the enterprise for, and this is exactly what and the prices are asking for, especially as they you know, you make a transition from on premises. So the public cloud where they're powering on more and more applications in the public cloud and they really, you know, sometimes have no idea in terms off where the data is sitting and how they can take advantage off all these data sources that ultimately clueless protecting >>Well, no idea where the data sitting take advantage of these data. Sources presumably facilitate new classes of integration because that's how you generate value out of data. That suggests that we're not just looking at protection as crucially important as it is we're looking at new classes of service is they're gonna make it possible to alter the way you think about data management. If I got that right and what are those in service is? >>Yes, it's It's a journey, As I said, very starting with Finnegan Data protection. It's also about doing there the protection across multiple clouds, right? So ultimately we had a platform. Even though we're announcing, you know, aws, you know, applications support. Today. We've already done the ember and BMC as we go along. You'll see us kind of doing this across multiple clouds, an application that's built on the cloud running across multiple clouds, AWS, Azure and DCP. Whatever it might be, you see, it's kind of doing there, the protection across in applications and multiple clouds. And then it's about going and saying, Can we take advantage of the data that we're protecting and really power on adjusting to use cases, they could be security use cases because we know exactly what's changing when it's changing. There could be infrastructure. Analytics use cases because people are running tens of thousands off instances and containers and envy EMS in the public cloud. And if a problem happens, nobody really knows what caused it. And we have all the data and we can kind off index it in the back end and lies in the back end without the customer needing to lift a finger and really show them what happened in their environment that didn't know about right. So there's a lot of interesting use cases that get powered on because you have the ability to index all the data year. You have the ability to essentially look at all the changes that are happening and really give that visibility. Tow the end customer and all of this one click and automating it without the customer needing to do much. >>I will tell you this that we've talked to a number of customers of Romeo and the fundamental choice. The clue. Meo choice was simplicity. How are you going to sustain that? Even as you have these new classes of service is >>that is the key right? And that is about the foundation we have built at the end of the day, right? So if you look at all of our customers that have on border today, it's really the experience where in less than 15 minutes they can essentially start enjoying the power of the platform and the back end that we have built. And the focus on design that we have is ultimately why we're able to do this with simplicity. So so when when we when we think about you know all the things we do in the back, and there's obviously a lot of complexity in the back end because it is a complex platform. But every time we ask ourselves the question that okay from a customer perspective, how do we make sure that it is one click and easy for them? So that focus and that attention to detail that we have behind the scenes to make sure that the customer ultimately should just consumed the service and should not need to do anything more than what they absolutely need to do so that they can essentially focus on what eggs value to the business >>takes a lot of technology, a lot of dedication to make complex things really simple. Absolutely. John Kumar, CEO and co founder of Coolio. Thanks very much for being on the Cube. Thank you. Great conversation with you, John. Data value leading to data service is now. Let's think a little bit more about how enterprises ultimately need to start thinking about how to manifest that in a cloud rich world, Chad Kenney is the vice president and chief acknowledges a Cuneo and Chad and I had an opportunity to sit down to talk about some of the interesting approach. Is that air possible because of cloud and very importantly, to talk about a new announcement that clue me is making as they expand their support of different cloud types? What's your Chad had to say? The notion of data service is has been around for a long time, but it's being upended, recast, reformed as a consequence of what cloud can do. But that also means that Cloud is creating new ways of thinking about data service. Is new opportunities to introduce and drive this powerful approach of thinking about digital businesses centralized assets and to have that conversation about what that means. We've got Chad Candy, who's a VP and chief technologist of Kumiko with us today. Chad, welcome to the Cube. >>Thanks so much for having me. >>Okay, so what? Start with that notion of data service is and the role because gonna play clue. Meo has looked at this problem or looked this challenge from the ground up. What does that mean? >>So if you look at the cloud is a whole customers have gone through a significant journey. We've seen you know that the first shadow I t kind of play out where people decided to go to the cloud I t was too slow. It moved into kind of a cloud first movement where people realize the power of cloud service is that then got them to understand a little bit of interesting things that played out one moving applications as they exist. We're not very efficient, and so they needed to re architect certain applications. Second, SAS was a core way of getting to the cloud in a very simplistic fashion without having to do much of whatsoever. And so, for applications that were not core competencies, they realized they should go sass. And for anything that was a core competency, they needed to really re architect to be able to take advantage of those very powerful cloud service is. And so when you look at it, if people were to develop applications today, cloud is the default. They'd go tours. And so for us, we had the luxury of building from the cloud up on these very powerful cloud service is to enable a much more simple model for our customers to consume. But even more so to be able to actually leverage the agility and elasticity of the cloud. Think about this for a quick second. We can take facilities, break them up, expand them across many different compute resource is within the cloud versus having to take kind of what you did on prim in a single server or multitudes of servers and try to plant that in the cloud from a customer's experience perspective. It's vastly different. You get a world where you don't think about how you manage the infrastructure, how you manage the service, you just consume it. And the value that customers get out of that is not only getting their data there, which is the on ramp around our data protection mechanisms, but also being able to leverage cloud. Native service is on top of that data in the longer term, as we have this one comment global index and platform. What we're super excited today to announce is that we're adding in eight of US native capabilities to be ableto protect that data in the public cloud. And this is kind of the default place where most people go to from a cloud perspective to really get their applications are up and running and take advantage of a lot of those cloud. Native service is >>well, if you're gonna be Claude native and promised to customers is going to support There were clothes. You've got to be obviously on eight of us, So congratulations on that. But let's go back to this notion of you use the word powerful 80 of the U. S. Is a mature platform, G C P is coming along very rapidly. Azure is also very, very good. There are others as well, but sometimes enterprises discover that they have to make some tradeoffs. To get the simplicity, they have to get less function, to get the reliability they have to get rid of simplicity. How does clue Meo think through those trade offs to deliver that simple? That powerful, that reliable platform for something is important. Data protection and data service is in general, >>so we wanted to create an experience that was single click, discover everything and be able to help people consume that service quickly. And if you look at the problem that people are dealing with a customer's talk to us about this all time is the power of the cloud resulted in hundreds, if not thousands of accounts within eight of us. And now you get into a world where you're having to try to figure out how did I manage all of these for one? Discover all of it and consistently make sure that my data, which, as you've mentioned, is incredibly important to businesses today as protected. And so having that one common view is incredibly important to start with, and the simplicity of that is immensely powerful. When you look at what we do as a business, to make sure that that continues to occur is first, we leverage cloud. Native Service is on the back, which are complex, and getting those things to run and orchestrate are things that we build on the back end on the front end. We take the customers view and looking at what is the most simple way of getting this experience to occur for both discovery as well as you know, backup recovery and even being able to search in a global fashion and so really taking their seats to figure out what would be the easiest way to both consume the service and then also be able to get value from it by running that service >>A W s has been around well, a ws in many respects founded the cloud industry. It's it's certainly sales force on the South side. But a W. S is the first company to make the promise that it was gonna provide this very flexible, very powerful, very agile infrastructures of service. And they've done absolutely marvelous job about it, and they've also advanced the stadium to the technology dramatically and in many respects, are in the driver's seat. What tradeoffs? What limits does your new platform faces? It goes to eight of us. Or is it the same Coolio experience, adding, Now all of the capabilities of eight of us? >>It's a great question. I think a lot of solutions out there today are different parts and pieces kind of club together. What we built is a platform that these new service is just get instantly added. Next time you log in to that service, you'll see that that available Thio and you could just go ahead and log in to your accounts and build to discover directly. And I think that the the power of sass is really that not only have we made it immensely secure, which is something that people think about quite a bit with having, you know, not only did in flight, but data at rest, encryption on and leveraging really the cloud capabilities of security. But we've made it incredibly simple for them to be able to consume that easily, literally not lift a finger to get anything done. It's available for you when you log into that system. And so having more and more data sources in one single pane of glass and being able to see all the accounts, especially in AWS, where you have quite a few of those accounts, and to be able to apply policies in a consistent fashion to ensure that your you know, compliant within the environment for whatever business requirements that you have around data protection is immensely powerful to our >>customers. Judd Jenny, chief technologist Clue me Oh, thanks very much for being on the Cube. Thank you. Great conversation. Chad especially interested in hearing about how Camilo is being extended to include eight of US service, is within its overall data protection approach and obviously into data service is let's take a little bit more into that clue. MEOWS actually generated and prepared a short video we could take a look at that goes a little bit more deeply into how this is all gonna work. >>Enterprises air moving rapidly to the cloud. Embracing sass for simplified delivery of key service is in this cloud centric world. I T teams could focus on more strategic work, accelerating digital transformation initiatives when it comes to backup. I t is stuck designing, patching and capacity planning for on Prem Systems. Snapshots alone for data protection in the public cloud is risky, and there are hundreds of unprotected SAS applications in the typical enterprise. Move to cloud should make backup simpler, but it can quickly become exponentially worse. It's time to rethink the backup experience. What if there were no hardware, software or virtual appliances to size, configure, manage or even by it all? And by adding enterprise backup, public cloud workloads are no longer exposed to accidental data Deletion and Ransomware and Clooney. Oh, we deliver secure data backup and recovery without any of that complexity or risk. We provide all of the critical functions of enterprise backup de Doop and scheduling user and key management and cataloging because were built in the public cloud, weaken rapidly, deliver new innovations and take advantage of inherent data security controls. Our mission is to protect your data wherever it's stored. The clue. Meo authentic SAS backup experience scales on demand to manage and protect your data more easily and efficiently. And without things like cloud bills or egress charges, Clooney oh gives you predictable costs. Monitor and global back of compliance is far simpler, and the built in always on security of clue. Meo means that your data is safe. Take advantage of the cloud for backup with no constraints. Clue. Meo Authentic sass for the Enterprise. >>Great video as we think about moving forward in the future and what customers are trying to do. We have to think more in terms of the native service is that cloud can provide and how to fully exploit them to increase the aggregate flexibility both within our enterprises, but also based on what our supplies have to offer. We had a great conversation with Runes Young, who is thesis CTO and co founder of Cuneo, about just that. Let's hear it wound had to say everybody's talking about the cloud and what the cloud might be able to do for their business. The challenge is there are a limited number of people in the world who really understands what it means to build for the cloud utilizing the cloud. It's a lot of approximations out there, but not a lot of folks are deeply involved in actually doing it right. We've got one here with us today, wound junk is thesis CEO and co founder of Clue Meo Womb. Welcome to the Cube. >>Happy to be here. >>So let's start with this issue of what it means to build for the cloud. Now Lou MEOWS made the decision to have everything fit into that as a service model. What is that practically need? >>So from the engineering point of view, building our sauce application is fundamentally different. So the way that I'll go and say is that at Cuneo we actually don't build software and ship software. What we actually do, it builds service and service is what you're actually shipped Our customers. Let me give you an example. In the case of Kun, you they say backups fail like so far sometimes fails. We get that failures too. The difference in between Clooney oh, and traditional solutions is that if something were to fail, we are they one detecting that failure before our customers do Not only that, when something fails, we actually know exactly why it failed. Therefore, we can actually troubleshoot it, and we can actually fix it and operate the service without the customer intervention. So it's not about the books also or about the troubleshooting aspect, but it's also about new features. If you were to introduce a new features, we can actually do this without having customers upgraded call. We will actually do it ourselves. So essentially it frees the customers from actually doing all these actions because we will do them on behalf of them >>at scale. And I think that's the second thing I want to talk about quickly. Is that the ability to use the cloud to do many of the things that you're talking about? At scale creates incredible ranges of options that customers have at their disposal. So, for example, a W s customers of historically used things like snapshots to provide ah modicum of data protection to their AWS workloads. But there are other new options that could be applied if the systems are built to supply them. Give us a sense of how clue Meal is looking at this question of, you know, snapshots were something else. >>Yes, So, basically, traditionally, even on the imprints, out of the things, you have something called the snapshots and you had your backups right, and they're they're fundamentally different. But if you actually shift your gears and you look at what A. W s offers today. They actually offers stability for you to take snapshots. But actually, that's not a backup, right, And they're fundamentally different. So let's talk about it a little bit more what it means to be snapshots and a backup, right? So they say, there's a bad actor and your account gets compromised like your AWS account gets compromised. So then the bad actor has access not only to the EBS volumes, but also to the snap shows. What that means is that that person can actually go in and delete the E. V s volume as well as the TVs nuptials. Now, if you had a backup, let's say you are should take a backup of that TVs William to whom you that bad actor would have access to the CVS volumes. However, it won't be able to delete the backup that we actually have, including you. So in the whole thing. The idea off Romeo is that you should be able to protect all of your assets, that being either an on Prem or neither of us by setting up a single policies. And these are true backups and not just snapshots >>and that leads to the last question I have, which is ultimately the ability to introduce thes capabilities. At scale creates a lot of new opportunities of customers can utilize to do a better job of building applications, but also, I presume, managing how they use AWS because snapshots and other types of service can expand dramatically, which can increase your cost. How is doing it better with things like Native Backup Service is improve customers ability to administer the AWS spend and accounts. >>So, great question. So, essentially, if you look at the enterprises today, obviously they have multiple on premise data centers and also a different car providers that they use like AWS and Azure and also a few SAS applications, Right? So then the idea is for Camilo is to create this single platform what all of the stains can actually be backed up in a uniform way where you can actually manage all of them. And then the other thing is all doing it in the cloud. So if you think about it, if you don't solve the problem, fundamental in the cow, their stings that you end up paying later on. So let's take an example. Right. Uh, moving bites. Moving bites in between one server to the other. Traditionally basically moving bites from one rack to the other. It was always free. You never had to pay anything for that. >>Certainly in the data center. >>Right? But if you actually go to the public cloud, you cannot say the same thing, right? Basically, moving by across AWS recent regions is not free anymore. Moving data from AWS to the on premises. That's not for either. So these are all the things that you know cop provider service providers are gods has to consider and actually solved so that the customers can on Lee back it up into come you. But then they actually can leverage different cloud providers, you know, in a seamless way, without having to worry all of this costs associated with it so criminal we should be able to back it up. But we should be able to also offer mobility in between either aws back up the M word or the M C. >>So if I can kind of summarize what you just said that you want to be able to provide to an account to an enterprise, the ability to not have to worry about the back and infrastructure from a technical and process standpoint, but not also have to worry so much about the back and infrastructure from a cost of financial standpoint that by providing a service and then administering how that service is optimally handled, the customer doesn't have to think about some of those financial considerations of moving get around in the same way that they used to. Have I got that right, >>I absolutely, yes, basically multiple accounts, multiple regions, multiple couple providers. It is extremely hard to manage. What come your does. It will actually provide you a single pane of glass where you can actually manage them all. But then, if you actually think about just and manageability this, actually you can actually do that by just building a management layer on top of it. But more importantly, you really need to have a single data repository for you. For us to be able to provide a true mobility in between them. One is about managing, but the other thing is about if you're done, if you're done in the real divide way, it provides you the ability to move them and leverages the cloud power so that you don't have to worry about the cloud expenses but whom you internally is the one that actually optimizing all of this for our customers. >>Wound young cto and co founder of Coolio. Thanks very much for being on the Q. Thank you. Thanks very much. Room I want to thank clue me Oh, for providing this important content about the increasingly important evolution of data protection Cloud. Now, here's your opportunity to weigh in on this crucially important arena. What do you think about this evolving relationship? How do you foresee it operating in your enterprise? What comments do you have? What questions do you have of the thought leaders from Clue Me? Oh, and elsewhere. That's what we gonna do now we're gonna go into the crowd chat. We're gonna hear from each other about this really important topic and what you foresee in your enterprise as your digital business transforms, it's crochet

live from Orlando Florida it's the cube covering enterprise connect 2019 brought to you by five nine hello from Orlando Florida Lisa Martin with the cubes to minimun joining me we are at Enterprise Connect 2019 day three graciously hosted by five nine we've had great conversations with five nine folks customers partners and we're very pleased to welcome back to the cube but the first time live the CEO of five nine Rowan trollope Bruin thank you so much for joining Stu and me today thank you Lisa thank you sue great to be here and for hosting us I was telling you before we live we've had a great three days of talking to your customers your partners this contact center is hot it's electric it's electric I think they should rename Enterprise Connect to contact center connector or central or something it's it really all the innovation I've heard this from people in the financial community and the customers that wow there's so much innovation happening in the contact center and they're 100% right and not just us but the whole industry is just absolutely on a tear right now the rise of the powered consumer yeah it's incredible how this consumer behavior that's the driver absolutely and every company has to react because we have as consumers so much choice yeah we call it the experience economy it's like you know we're all and we all can relate to this because we're all consumers and when we deal with brands we want to have a great experience all around like not just when we're you know buying or when we're using or but you know from the very first moment we discover that brand all the way through to the renewal of that product and the use and the install and the support that we get and we're really really focused on that so that's the driver and your enterprises have realized that businesses in general have realized that if they can deliver an outstanding experience from an engagement perspective to their customer that can drive fierce loyalty amongst customers unlike any other thing they can do so it's it's emerging as this like as this extraordinarily important part of every business yeah Rowen one of the things Lisa and I talking about what we learn this week is I wish as a consumer I had visibility into some of the technologies that were using it behind them it would give me an indicator of how much they value me as a customer right and if I do need to call them what that experience would be like that's right we're so we think a lot about customer love what you know what does it take to get a customer to love your business and it doesn't only take having a great product it takes having a great experience with your brand and nothing is closer to your customer than the contact center it's where all the action happens right it's right at that front line it's for the moment you hear the ring when you call that company or what the website looks like and how you get answers to your questions and how do they engage with you how do they greet you what is it like do you does the person know who you are do they give you that delightful experience and you know the thing is we all know what great looks like and therefore we see when it's not great and it's just grates on us you know great great and and five nine is fundamentally solving that problem for our businesses one of the things we heard - in terms of omni-channel and you know as these empowered consumers we we want a company to communicate with us so as you were saying before I know us on whatever channel that we want but one of the things that did surprise me is that social isn't as high yet as a communications tool that that really companies of any industry saying I will go to Twitter if I'm not getting what I want from an agent on the phone so I just was surprised to learn that that social wasn't as high on the radar yet but then other things that we're surprising to row and it's voices sexy voices back it's we have to have the humans and the empathise or some some sort of old-school things that are coming back and resurfacing is critical yeah well you know on the omni-channel things that sort of very fancy word for just saying communicate with me as a customer in the way that I want in the best way possible and if we think about I keep this really simple for people think about how you and I would communicate if we were just chatting sometimes I would call you sometimes I would text you sometimes I might send you an email they're all different not one or the other is better or worse they're just different if I'm in line at Starbucks and I'm trying to like you know I'm not gonna call you and be that person who's like loudly yapping to Lisa on the phone I might send you a couple texts but then I walk out I jump in the car what a minute I'm gonna phone Conny on the phone the call center or the contact center needs to deliver that same seamless experience across whatever channel you want whether it's messaging or whether it's in the product itself or an email or phone and voice when it's needed so that's really the that's where we're driving towards and that's what our product offers the fancy word for that is omni-channel you know you'd be surprised that not as many customers do it as you know you would like and we're able to deliver it deliver that out of the box right and we can also do that with our partners like Salesforce and Oracle and you know whoever the backend is that you're using so we can we partner with that and do that very effectively yeah Rowen one of the other things we heard this week is just how important cloud is to a lot of the changes that are happening one of the panels though I was actually a little surprised to hear they're like oh how do we call kind of the hybrid environment I have my own premises I have my cloud deployments and you know hybrids in the middle it's you know we're at certain parts along the journey of maturation in the industry and sometimes they're like oh well there's certain things that will never go to the cloud because of you know it's very large and part of me looks at it's like well I look at the largest technology companies in the world they're the cloud companies and they're scaling you know and they're enabling companies to scale even more I know clouds one of the main reasons you know for 5/9 success yeah in one of the regions that came over we're a market leader in cloud you know that's how we started we're born in the cloud so we don't have any on-premises technology you know think about a call center today that has phones on the desks and wires and this you know we're all about the agents login to our website at five nine com they get an incredible experience and they plug in their headset to the computer and so it's super lightweight there's nothing to deploy there's no closets of equipment anywhere it's all very seamless and lightweight and that's what customers really love about the solution the idea back to your point that you know there's some things are too big for the cloud that's total BS I just say to have to say it that's not true you know what I would agree with though is that we're on a journey you know we're not at a point where every company should hit a button right now and lift and shift everything to the cloud right and so there are sort of steps along the way that we think some companies need to make and you know that frankly if all you have is a legacy on premises set of technology then that's the story you're gonna tell and it's not a it's not a lie it's true that for some companies but what's true for most companies almost all the time is that the cloud is the best answer and we're essentially we're through the evangelism phase here there's not really any question anymore whether that's a viable solution for most large businesses it is you know we've got over 40 customers now paying us over a million dollars a year then that's doubled in the last two years so it's a fastest growing segment of our business is large-scale contact centers running a hundred percent on the cloud and they are loving it and another thing we talk about is cloud as an enabler of AI we've that's been a theme I know that hey I came up sort of a little bit controversially on that panel that you were on this morning but talk to us about AI as an accelerant of the customer experience and the agent experience yeah well I'll tell you a little story I was call center agent my first job we're talking about that earlier and you know I took a lot of calls and 8000 calls actually in a call center that I took after you take 8,000 calls your brain gets really good at predicting what the calls are about you've heard them all you're never gonna be surprised by an inbound sort of call or message or whatever you've seen it all and frankly by the time the customer says two or three words you already know where they're going but the big challenge in the context so if you got me on the phones I would know the answers to your questions after you think $8,000 you're fast you're efficient you can deliver that great experience the big problem in the context Center it's mostly a labor driven operation there's very high turnover contact center reps once they've taken out phase 8,000 calls the first thing they want to do is get the heck out of the contact center we think that AI offers a brand new way to solve that problem to deliver the intelligence and the prediction to your most junior agents let them focus on the empathy we say let the Machine bring the mastery and let the human bring the heart because it's really important that you have the human touch in that experience right that drives that's what people crave in life they don't it's like I don't want to talk to a bot whether it's on text or the IVR as far as I'm concerned this rash of bots that we've seen are sort of the new IV ARS nobody likes talking to a computer you want to talk to a human so our goal right now is to see how we can make those humans more efficient how we can arm them with real-time interactions and that's all about leveraging data right because the data in this case is voice so de voices the new data it's the biggest source of dart data in the enterprise customer voice actual voice like WAV files what's new in the last year or two is that we can now take that in real time take that customer voice convert it into text real time with with high accuracy better than humans can do and we can then use that to generate predictions about what that rep should say or do next right that sort of superpower rep who's taken 8000 calls how do you make every rep like that we are sort of heading down a path to enable that the very first step though is you have to get to the cloud because this technology cannot be done on premises so you know you can dance around that all you want but the reality is you cannot get data at scale on-premises with the legacy approach you have to be in the cloud and that's where we are and that's where we were that's where we started well that that data driven story is something that definitely resonated with us this week of the show and something we heard a lot from your team something that that's happening just across industries I'd love to hear a little bit about you know just future growth where you you know 5/9 had a very strong product great customer experience to begin with but yourself and Jonathan now on the team starting moved down the AI path data becomes more and more important part of the story well what should we be looking at four five nine kind of the next you know 12 to 18 months yeah well I think five 9s got the best experience for our customers and you know where we're heading the big opportunity here is to deliver that next generation of innovation to the contact center to enable an experience unlike anything they've ever delivered before so that you can take in any company anywhere in the world and deliver that sort of best best-in-class experience right that predictive you never wait you get someone whether it's text whether it's email whether it's chat you get a great answer you get a human touch but you also get the answer you want and whether that's inbound or outbound if its outbound it's really important that it is not only predictive but that it's anticipating what your needs are because I like to say if I have to call support like that's already a problem why am i calling you you know with IOT and with instrumentation going on and with the ability to gather data part of what you should be of doing every business should be doing is anticipating what their customers are gonna need and sharing that information across their company and a contact center is really where that all comes together to be able to say look we know this customers are already having a problem with this like let's not have an outbound marketing call to try and upsell them we should be calling them to figure out how do we can make that experience better so really honing and optimizing and anticipating your users needs is sort of the other side of this so it's both the inbound case I talked about but also that outbound case and and that that proactive engagement that that I think every end user really would like in an effective way five nine has about five billion recorded conversations customer conversations a year you have billion minutes a year five billion minutes thank you a year tremendous amount of opportunity there for your customers to start digging into that dirk data and becoming predictive talk to us about that as a competitive advantage yeah the very first step is lighting that data up we're lighting it up now with machine learning we signed a partnership with Google and we're using their speech-to-text in a secure way in a private way that doesn't expose anyone's data so very very secure obviously our our name is 5/9 we're known as the trusted you know brand in this industry five nines of reliability is what we're all about so this is for our customers is when it comes to the next step it's really okay take that voice data which is not very useful like you can have agent spot check or supervisors listen in on calls but that doesn't scale as I pointed out earlier the more important opportunity here is let's convert all of that to text let's then take that text and it becomes computable you can summarize it we can use modern natural language processing technologies to summarize it to include a summary of every call in your CRM system so that whenever the person calls you can they can quickly scan down and see what's happened also to be predictive hey we think that this person's been complaining about this for a long time we can actually go predict what they might you know what what the challenge might be or and you can do that across your whole data set so there's incredible business insight and value that can come from the voice of your customer from from really being able to translate that from voice into digital data so we're turning voice into the next digital channel and we think that that has profound implications on every contact center and every business yeah Ron one of the interesting things is if you look around this at this show floor you've got a lot of partnerships but there's some of the overlaps and blurring the lines between some of the environments we had carfax on good customer of yours started out with the the contact center agents but you know they've got quite a lot of seats just for the sales doing outbound not a traditional contact center you're partnering with marketing cloud and unified communications but you know some of those lines blur out quite a bit so what is it call - yeah a contact center that the lines of that are blurring you know the traditional thing you would imagine like what I was working in 20 years of 30 years ago was like you know rows of cubes people on headsets like that's mostly what people think about but increasingly some of our largest customers it's nurse practitioners it's doctors it's other experts that are interacting with their customers it's education consultants and specialists these are all customers of ours that are using our platform today you know I think about 10 years ago I'll give you an example of this transition 10 years ago I my wife Steph was giving me a hard time about my garage being messy as she likes to do cuz it was messy and I sort of successfully ignored this for about two years and then eventually had to do something about it she didn't give up she's very persistent and so I ran down to Home Depot and I got some like rack things that I could bring home and I organized all my junk so fast forward to a year ago and we've moved we now live in San Francisco and Steph's on me again about the same thing consistent and I ignore her for a while and I go out all right all right I'll get it done so what do I do I think about well last time I did this I got a rack how am I gonna get a rack I went on my phone and I searched garage organizing systems and I find a few companies and I go under their websites and I do a little bit of self-service likes discovery and learning about their products I'm an empowered consumer at this point right I find three different companies I call one of them because like this is a big purchase I don't want this huge thing to show up steal blah blah blah my house if it's the wrong thing I guess gonna get ahold of someone I talked to them I have a good experience I hang up my called one other one just to kind of compare it I compared the two then I ordered it and it showed up at my doorstep so ten years ago let me give you the punchline here ten years ago one trip to brick and mortar zero calls to the call center ten years later now zero trips to brick and mortar two calls to a call center and those calls to call center were the differences between a sale and no sale that's the experience economy in action and that tells me that there may even be more contact center agents in the future and they will look very different than how they look today it's a really interesting view that you give us of how different a contact centre agent is I wouldn't have thought of it as you're right these are nurse practitioners it's so diverse speaking of diversity I know that five nine has several thousand customers globally one of the ones that you mentioned during the panel this morning was Estee Lauder which I thought was so interesting because woman founded company woman founded company not a tech company talk to us about how 5/9 helped this business transform and actually did George Clooney a solid yes we did George Clooney a solid so in the case of Estee Lauder they were a they're a huge company eleven billion dollars in sales they're an amalgamation of 40 different brands very high-end skin care products and so they had a big challenge which was they bought 40 companies they did not integrate any of them so you call any one of these places there was all different contact centers they didn't even know when we began how many call center agents they had we had to sort of to make that a part of the discovery process and global they're in all over the world they're in asia-pacific they're in France and Europe they're here they had telecom contracts in almost every single one of those cases they had independent technology contracts and almost every single one of those cases and I don't even know how many systems that were coming together but it was a lot so we engaged with them and basically provided we we help them write the RFP we help work through that process we got them on board with our software nothing to deploy nothing to install right just have your agents login we did a training and we're able to on board you know well over a thousand agents onto the platform and those were folks who were engaged across many many different businesses and some of the things that they wanted in this upgrade was not just to sort of like how fewer contracts or a better system but it's also to tie that system back into the business so you know they have a some products that are they give away at like the Oscars and the Emmys or whatever gift bags and you know they want brand representatives and influencers to use their products so they encourage them to call in to order more or to find out more about their products and so on they don't want them coming into the same contact center that you or I you know would use maybe you would go to the VIPs but now it's called a regular contact center they want those to go right into their VIPs and make sure that you get the right specialist at the right time to that that customer that well I think actually while we were in helping them out with one of the deployments and one of the on boardings George Clooney's people had called in and the team was actually dealing with that and so we were able to get that to the right agent at the right time and that's about knowing the skills you know being able to route things in a complex way understanding oh this is a contact coming from an event that event has some you know some VIPs at the event we've got a specialist here who's got this skill and that skill this is the right person for it to go to they're really good at dealing with VIPs and you can get it to the right person at the right time so we saw it in action it was obviously great and what made us made us felt good that we could help them deliver on what they wanted Wow all that contacts Rowan thank you so much for joining Stu and me and also for 5/9 for graciously hosting the Q the last three days we've had a venture to hear great conversations and can't wait to see what happens next year me too stay tuned stay tuned for Stu min Amman I'm Lisa Martin you're watching the cube [Music]

>> Announcer: Live from the Computer History Museum in Mountain View, California, it's theCUBE, covering DevNet Create 2018. Brought to you by Cisco. (jingle) >> Hi, welcome back to theCUBE. My name is Lauren Cooney, and I'm here today with Matt Johnson who is a technologist at Cisco, with Cisco DevNet. Hi Matt. >> Hi, how's it going? Good to see you again. >> Pretty good. Good to see you again too. So what's going on here? What's going on with the show and what are you working on? >> Oh, sure. So the show in general is just this ability for us, you know, Cisco DevNet have always had quite a large and a growing presence at Cisco Live, kind of Cisco's, Europe and US yearly conferences. But this is the second year we've done Create, and it's really an opportunity to kind of take the real developer angle, the makers, the API integrators, kind of the real, kind of developer ecosystem that's going around Cisco's products and our APIs, and just kind of focus on that audience. So, you know, all the content here is developer for developer. And so it's just really nice to be able to experiment in a bit more of an open format. >> Yeah, exactly. So it's kind of that DIY environment of developers that are coming in and really doing all this stuff and starting to innovate on their own. >> Yeah, absolutely. And what I'm really excited about here we have the, we had kind of a two-day hackathon running at the same time as the event, and so, instead of that just being a little bit of time spent between sessions, these are teams that have already kind of been working behind the scenes on the run-up to the event, so they've already kind of met each other virtually through collaboration, they've already worked out what kind of problem space they want to solve, they've already started working on kind of sample and PLC code, so the idea that at the end of a two-day conference we could actually see some working solutions to real problems that our partners and our customer ecosystem is seeing, I think that's quite-- >> That's great. >> An exciting idea. >> Yeah, Mandy Whalen was just on with us. >> Oh, fantastic. >> And she actually talked a little bit about that, and you know, so these guys will be up for 24 hours hacking on stuff. Hopefully we'll see some great solutions come the end and you know, we'll talk about it here on theCUBE. >> Yeah. >> So tell me about what you're doing today at Cisco DevNet. >> Sure, so from one style of hacking to another, we are actually running this demo called the Black Hat White Hat Challenge. And I went to, I've always been a bit of a kind of hobbyist pentester. >> Lauren: Never, no. >> I liked breaking things from a young age. And I got to attend my first Defcon in Las Vegas last year, and coming from an evangelism background, coming from kind of doing workshops and talks and demos, I was absolutely amazed at the interactivity of pretty much everything that goes on at the black hat hacking conference, sorry the Defcon hacking conference. My apologies. They have, you know, hands-on IoT villages where you can go and try hacking against all the hardware, there is kind of labs and tutorials for people that are maybe just getting into kind of that side of hacking and penetration testing. So I kind of brought that back and I've always had a passion for security, and IoT nowadays, we are in a situation where a lot of these devices we are starting to bring into our homes and our businesses and things, are built to a budget. They are built cheap, they're not security devices. People aren't thinking of security, they're thinking of functionality when they're building those, so someone that makes fridge freezers isn't going to be thinking about the 10 year security roadmap for that fridge freezer. They're going to be thinking about selling the latest smart freezer. >> Lauren: Exactly. >> And so I wanted to kind of bring some of that hands-on Defcon-style hacking into a real-world scenario. So at security conferences and at developer conferences, we always talk about things being insecure, and we talk about needing to think about security. But what we have is a booth here where we actually take off-the-shelf IoT devices, and in a curated path we are getting attendees with no background in kind of pen testing to use real-world hacking tools and real exploits against those devices, to build their access into that network and eventually get to the goal, which is getting into an electrical safe with like a price inside. And all of that is real off-the-shelf IoT. It's real security. And the aim of that is to kind of-- >> So they are actually cracking the safe. >> They are cracking the safe, they are cracking into Wi-Fi. They're getting onto the guest Wi-Fi and then finding a vulnerability in the router which gets them onto the wired network, so that'd be like a guest network in a corporate environment or a guest network in a hotel, getting you onto the hotel's infrastructure network and then to a camera. >> So this is like straight up hacker one. >> Straight up, yeah, exactly, right? Which is perfect. >> Lauren: This is great. >> Yeah, exactly. So that's what we're doing and the idea is to just to kind of stop talking about it and start showing. This is not stuff you need to be super good at. This is stuff you can Google. The tools are out there, the tools are getting more and more easy to use. And also vulnerabilities are becoming more and more common because of the growth of IoT. There were double the number of CVE, like known vulnerabilities in the wild in 2017 than there were in 2016. >> Okay. >> And that's because of this constant pace of new devices. So we're kind of showing that these are really crackable by anyone with a bit of time and research. And then also showing kind of what can be done about that. And, you know, even without kind of the proactive and firewalls and things like that, just getting a developer audience thinking about this stuff, getting them, you know, fresh in their mind, you know, these are the kind of places we should be focusing on IoT security because it's these developers that will be writing code and those products today-- >> I think that's great. And I think security is so important today with everything going on, and then there's Facebook and testimonies that are happening today, and you know, lots of different things. Now, what are you using to actually kind of fill these holes, fill these kind of security vulnerabilities that you're using with these off-the-shelf IoT devices? >> Sure, so what we are showing is how kind of, if you know if you have these devices on your network, obviously layering things like Cisco's net-gen firewalls in line with those devices, has signatures that will detect. It's not going to patch the device itself, 'cause that might be from another vendor or an IoT camera or a light switch or something, but it's going to detect the malicious traffic trying to attack that device and drop it. So you're kind of protecting your perimeter, you're stopping a vulnerable device becoming an actual hack. Alternatively from a personal perspective, as we start looking at how we consume hardware in our homes and businesses, I actually really like kind of the Meraki model and the Nest Cam model, and you know, all the other camera vendors which charge you with subscription, 'cause if you buy hardware one-off, you have no idea whether that price for that hardware allotted budget for the development team to keep thinking about security or whether that team doesn't exist anymore and they're off building their next product. >> Lauren: Yup. >> Whereas if you're buying something on kind of a subscription basis, even though the hardware is in your home, you know that their profit is based on them keeping your product up-to-date. >> Lauren: Definitely. >> So you expect, you know, real-time updates, you expect timely security updates. And so I think that kind of a software as a service style delivery of on-prem hardware is definitely a more secure approach. >> Yeah, and the Meraki model is definitely moving forward as one of the prevalent models that we, you know, Cisco has. >> Exactly. Yeah. >> And it's, you know, that plug and play, easy-to-use, get it up and running, et cetera. >> Exactly, and then on the back of that you know that there's people working on those security things, which isn't something that you think about when you buy it for its APIs and its plug-and-play in its ease-of-use, but just knowing that that is there and, you know, you're paying for that development, is a good thing. >> Where do you see most of these vulnerabilities, and I know you have a lot of background in cloud computing and you know, in these arenas, but where do you see most of these vulnerabilities? >> Matt: So-- >> It's a big question. >> Yeah. I mean a lot of the, hackers are going to wherever, you know, is easiest for the amount of time and effort. Certainly when we see kind of malicious actors kind of looking for a large footprints, large, building botnets et cetera. There could be a very, very clever attack that requires a lot of time and effort, or there could be an IoT device that you know there's going to be 4 million of them sold online, they're going to go for those. And like I said, these devices are low-power, built to a budget. You can get them into your hands and like SaaS service online. So people can take them apart, they can have a look at the code inside of them. They can have a look at the operating system. So it's quite easy to find vulnerabilities on these IOT devices. >> Lauren: Oh yeah. >> So that is definitely a growing area. Also the level for harm on those kind of vulnerabilities, if we are talking about Internet-connected healthcare, Internet-connected hospital equipment, you know, control valves for factories that may or may not be dealing with certain kind of materials. That is definitely a focus both from a security industry perspective, and also kind of where we are seeing hackers targeting. >> That's great. So tell me a little bit about what else you're working on right now. I think, I always find it interesting to hear from you what you're kind of hacking with and-- >> Yeah, sure. So that's my, that's my kind of security hobby-cum-part time role I guess within DevNet. >> Lauren: Love it. >> I quite like that kind of hands-on security evangelism. A lot of other stuff I'm doing is all around kind of open source and micro services and containers. So we're doing lots of work internally with Kubernetes Right now. Proof of concepting, some new user space networking code. >> Lauren: Oh great. >> Which would allow basically the network your traffic takes from your application in the container, write out to the network card, to be a user space app. So, you know, you're not stuck with the networking that a cloud provider gives you. If you want to test your application fully like packet to app back to the wire, and know that that network is also going to go with you when you deploy anywhere, we're going to be able to do that. >> That's fabulous. >> And there's also some real performance benefits to kind of not going in and out of the Linux kernel, so we can kind of saturate 40 gigabits a second from a container, straight down to the wire on kind of commodity compute like UCS what like any x86 service. So really excited about that. It's in development at the moment. That's all open source. >> Lauren: It will be all open source. >> It's all open source already under the FD.io project, FD dot io. >> Oh. >> The integration into Kubernetes is ongoing. And obviously will be open sourced as it gets developed. But that's super exciting. Also just the whole Merakifi, Merakification if I can say that. This idea of turning on-prem devices into kind of black box, you know, cloud managed, cloud updated. You have an IT team. They're just remote and kind of paid for in a SaaS model rather than having to manage and patch those devices on-prem. >> Lauren: Oh yeah. >> You know, we currently do that with switches and routers and cameras as I'm sure you know that the Meraki product portfolio, I don't see why we don't do that with on-prem compute. Why don't we do that with on-prem, you know, Kubernetes clusters. Why should a Kubernetes cluster, just because it sat in your data center, be any different in terms of usability, billing, management, than the one you get from Google Cloud platform or Azure or AWS? It should have the same user experience. So across those two areas, yeah, that's where I'm spending most of my time at the moment. >> Great, well, we're kind of wrapping up here. Tell me, what is the most exciting thing for you that's coming down the path in the next six months or so? >> Um. >> Can you tell us? >> I cannot tell you the most exciting thing, I'm afraid. It has to do with everything I'm talking about, kind of the networking, the as a service, super excited about user space networking. We have customers that looking to do kind of real-time video pipelines for a broadcast in containers. And being able to do that on-prem or in cloud or wherever, and this FD.io VPP technology, I think will really unlock that. >> Lauren: That's great. >> So real use cases, and yeah, super excited. >> Great. Matt, thank you so much for coming on today. >> It's been pleasure. >> Yeah, my pleasure as well. This is Lauren Clooney and we'll be right back from the show here at Cisco DevNet Create. (jingle)