>> Live from San Francisco, it's theCUBE. Covering IBM Think 2019. Brought to you by IBM. >> Hey everyone, welcome back to the live coverage here in Moscone North in San Francisco for IBM Think. This is theCUBE's coverage. I'm here with Dave Vellante. I've got two great guests here, Carlos Guevara, chief data officer, Claro Columbia, and Carlo Appugliese- Appugliese? >> Appugliese, yeah, good. That's good. >> Engagement Manager, IBM's Data Science Elite Team, customer of IBM, conversation around data science. Welcome to theCube, thanks for joining us. >> Thanks for having us. >> Thank you. >> So we're here the streets are shut down. AI Anywhere is a big theme, Multi-Cloud, but it's all about the data everywhere. People trying to put end-to-end solutions together to solve real business problems. Data's at the heart of all this. Moving data around from cloud to cloud, using AI and technology to get insights out of that. So, take a minute to explain your situation, what you guys are trying to do. >> Okay, okay, perfect. Right now we're working a lot about the business theme, because we need to use the machine learning models or the artificial intelligence, to take best decisions for the company. We were working with Carlo and Sean Muller in order to know how can we divide the customers who leave the company. Because, for us, it's very important, to maintain our customer, to know how their behavior is from them, and their artificial intelligence is an excellent way to do it. We have a lot of challenge about that, because, you know, we have a lot of data, different systems that are running the data, but we need to put all the information together to run the models. The Elite Team that Carlo is leading right now is helping us a lot because, we know how to handle data, we know how to clean the data, we know how to do the right governance for the data and the IBM Equinix is very compromised with us in order to do that. Sofie, that is one of the engineers that is very close to us right now. She was working a lot with my team in order to run the models. Susan, she was doing a lot for our middleware, FITON, and right now we are trained to do it in over the Hadoop system, running the spark, and that is the good way that we are thinking that it's going to get the goal for us We need to maintain our customers. >> So you guys are the largest telecommunications piece, Claro in Mexico for voice and home services-- >> Yeah. >> Is that the segments you guys are targeting? >> Yeah, yeah. >> And the scope size of, how big is that? >> Claro is the largest company in Columbia for telecommunications. We have maybe 50 million customers in Columbia, more than 50% of their market share. Also, where we have many, maybe 2.5 millions of homes in Columbia, that is more than the 50% of the customers for home services. And you know that is a big challenge for us because the competitors are all the time trying to take our customers and the churn, it also adds to us, and how to avoid that and how to do the artificial intelligence to do it, machine learning is a very good way to do that. >> So, classic problem in telecommunications is churn, right, so it's a data problem, so how did it all come about? So these guys came to you and-- >> Yeah, so they came to us, and we got together, we talked about the problem, and churn was at the top, right, these guys have a ton of data. So what we did was, the team got together, we had, really the way the Data Science Elite Team works is we really help clients in three areas. It's all about the right skills, the right people, the right tools, and then the right process. So we put together a team, we put together some Agile approaches, and what we're going to do, and then we started by spinning up an environment, we took some data in, we took their, and there as a lot of data, it as a terabytes of data. We took their user data, we took their users' usage data, which is like how many texts, cellphone, and then billing data, we pulled all that together in an environment, then the data scientists, alongside with Carlos' team, really worked on the problem. And they addressed it with machine learning obviously, targeting churn, they tried a variety of models, but XGBoost ended up being one of the better approaches. And we came up with pretty good accuracy, about 90, 92% precision on the model. >> On predicting-- >> On predicting churn-- >> Yeah, churn, and also, what did you do with that data? >> That is a very good question because, the company is preparing to handle that. I have a funny history, I say to the business people, okay these customers are going to leave the company, and I forget about that, and two months later, I was asking okay, what happened, they say okay, your model is very good, all the customers goes. Oh my God, what is happening with that? They weren't working with information, that is the reason we're thinking that the good ways to think from the right to the left, because which is the purpose, the purpose is to maintain our customers, and in that case we lose 50,000 customers because we didn't do nothing. We are close in the circle, we are taking care about that, prescriptive models to have helped for us to do it. And okay, maybe that is an invoice problem, we need to correct them, to fix the problem, in order to avoid that, but the first part is to predict, to get in a score, for the churn, and to handle that with the people. Obviously, working also, at the root cause analysis, because we need the churn to fix from the root. >> Carlos, what goes through the scope of, like, just the project because, this is a concern we see in the industry, I got a lot of data, how do I attack it, what's the scope? You just come in, ingest it into a data lake, how do you get to the value of these insights quickly, because obviously they are starving for insights, take us through that quick process. >> Well, you know, every problem's a little different, we help hundreds of clients in different ways, but this particular problem, it was a big data problem, we knew we had a lot of data, they had a Hadoop environment, but some of the data wasn't there. So what we did was, is we spun up a separate environment, we pulled some of the big data in there, we also pulled some of the other data together, and we started to do our analysis on that, kind of separately in the cloud, which was a little different, but we're working now to push that down into their Hadoop data lake, because not all the data's there, but some of the data is there, and we want to use some of that computing network to-- >> So you had to almost do an audit on those, figure out what you want to pull in first, >> Absolutely. >> Tie it to the business, on the business side, what were you guys like? Waiting for the answers, or like, what was some of the, on your side of the process, how did it go down? >> Thinking about our business, we were talking a little bit about that, about the architecture to handle that, ICP for Data within that is a very good solution for that, because we need infrastructure to help us, in order to get the answers because finally, we have a question, we have questions, why the customers are leaving us. And, the answer was the data, and the data was handled in a good way, with governance, with data cleaning, with the right models to do that, and right now, our concern is business action, and business offer, because the solution for the company is that we, obviously new products are coming from the data. >> So 10 years ago, you probably didn't have a Hadoop cluster to solve this problem, the data was, maybe it was in a data warehouse, maybe it wasn't, and you probably weren't a chief data officer back then, you know, that role kind of didn't exit. So a lot has changed, in the last 10 years. My question is, do you, first of all, I'd be interested in your comment on that, but then, do you see a point in which you can now take remedial action, or maybe even automate some of that remedial action using machine intelligence and that data cloud, or however else you do it, to actually take action on behalf of the brand, before humans, or without even human involvement, did you foresee the day? >> Yeah, so, just a comment on your thought about the times you know, I've been doing technology for 20 something years, and you know, data science is something that's been around but it's kind of evolved in software development. My thought is, you know, we have these roles of data scientist, but a lot of the feature engineer and data prep does require traditional people that were DBAs and now data engineers, and a variety of skills come together, and that's what try to do in every project. Just to add to that comment. As far as predicting ahead of time, like I think you were trying to say, what data, help me understand your question. >> So you've got 93% accuracy, okay, so, I presume you take that, you give it to the business, business says okay, let's maybe, you know, reach out to them, maybe do a little incentive, or, what kind of action can the machines take action on behalf of your brand, do you foresee a day when that could happen? >> Ah. >> Ah, okay. >> Yeah, so my thought is, for Claro Columbia and Carlos, but obviously this is, to me, remain, is the predictive models we've built will obviously be deployed, and then it would interact with their digital mobile applications, so in real time it'll react for the customers. And then, obviously, you know you want to make sure that Claro and company trust that, and it's making accurate predictions, and that's where a lot more, you know we have to do some model of validation, and evaluation of that, so they can begin to trust those predictions. I think is where we're-- >> Guys. I want to get your thoughts on this because you're doing a lot of learnings here. So can you guys each take a minute and explain the key learnings from this, as you go through the process, certainly in the business side, this is a big imperative to do this. You want to have a business outcome that keeps your users there. But what did you learn, what was some of the learnings you guys got from the project? >> The most important learning from the company was cleaning the data, that sounds funny but, as we say in analysis, garbage in, garbage out. And that was very important for us, one of the things that we learned, that we need to put cleaning data or the system. Also, the governance. Many people forget about the governance, the governance of the data. And right now we're working, again with IBM, in order to put that governance soon. >> So data quality problem. >> Yeah, data quality. >> And, do you report into I guess, COO or the CIO, are you a peer of the CIO, how does that work? >> Oh, okay, that's another funny history because, because the company is, right now I'm working for planning. Yes, it's strange, we're working for planning for the company-- >> For business planning. >> Yeah, for business planning. >> I was coming for an engineer, engineering, and right now I'm working for planning, and trying to make money for the company. You know, that is an engineer thinking how to get more money for the company. I was talking about some kind of analytics that is geospatial analytics, and I went to see that engineer to know how their network's handling, how the quality of the network and right now introducing the same software, the same knowledge, to know which is the better points to do sales. It's a good combination where finally I'm working for planning, and my boss, the planning chief, is working for the CEO. And I hear about different organizations, somebody's in financial, the CDO's in financial, or the CDO for IT, it's different, it depends on the company. Right now, I'm working for planning, how to handle the things, how to make more money for the company, how to handle the churn, and it's interesting because all the knowledge that I have from engineering is perfect to do it. >> Well, I would argue that's the job of a CDO, is to figure out how to make money with data, or save money, right? >> Yeah. >> Yeah, absolutely. >> So it's number one, anyway, is start there. >> Yeah, the thing we always talk about it is, is really proving value, it starts with that use case, identify where the real value is, and then we can, you know, the technology can come and the development can work after that. So I agree 100% with that, is what we're seeing across the board. >> Carlos, thanks for coming in, largest telecommunications in Columbia, great customer reference. >> Carlo, take a minute to explain, real quick, get a plug in for your Data Science Elite Team. What do you guys do, how do you engage, what are some of the projects you work on? >> Right, yeah, so we're a team of about 100 data scientists worldwide, we work side by side with clients, and our job is to really understand the problem from end to end and help in all areas, from skills, tools, and technique. And we roll and prototype, in a three Agile sprints, we use an Agile methodology, about six to eight weeks, and we kind of develop a real, we call it a proof of value. It's not a MVP just yet, or POC, but at the end of the day we prove out that we can get a model, we can do some prediction, we get a certain accuracy, and it's going to add value to the organization. >> It's not a freebie, right? >> It actually is-- >> Sorry, I'm sorry. It's not a four page service, it's a freebie, right? >> Yeah, it's no cost. >> But you got to-- >> We don't like to use free, that's what-- >> But, you got to be saying-- >> It's a good lead. >> Good to discuss that-- >> Well, we don't charge, but >> Largely. >> But it, but it, it's something that clients can take advantage of, if they've got an interesting problem, they're potentially going to do some business with you guys. >> Absolutely. >> If you're the largest telecommunication provider in the country, you get a freebie, and then, the key is, you guys dig in. >> We dig in, it's practitioners, real practitioners, with the right skills, >> Yeah. >> Working on problems. >> Great sales model. >> By the way, Claro Columbia's team, they were amazing in Columbia, we had a really good time, six to eight weeks, you know, working on a problem, and those guys all loved it too, they were-- >> Thank you. >> Before they knew it, they were coding in Python and R, and they had already knew a lot of this stuff, but they're digging in with the team, and it came well together. >> This is the secret to modernization of digital transformation-- >> Yeah. >> Is having the sales process is getting, co-creating together-- >> Absolutely. >> You guys do a great job, and I think this is a trend we'll see more of, of course, TheCUBE is bringing you live coverage here in San Francisco, at Mascone North, that's where our set is. They're shutting down the streets for IBM Think 2019, here in San Francisco. More CUBE coverage after this short break, be right back. (energetic music)

(upbeat music) >> Hey everyone. Welcome to theCUBE's coverage of Women In Tech, International Women's Day 2022. I'm your host, Lisa Martin. I have two guests from AWS here with me. Carolina Pina joins us, the head of Enterprise Enablement for LATAM and Laura Alvarez Modernel is here as well, Public Sector Programs Manager at AWS. Ladies, it's great to have you on theCUBE. >> Nice to meet you. >> Thank you for having us. >> Carolina, let's start with you. Talk to me a little bit about your role, what it is that you're doing there. >> So my role in AWS is to actually create mechanisms of massive training to try to close the talent gap that we have in the region. And when I mentioned talent gap, I'm talking about obviously digital and cloud-computing skills. So that's, that's, in a nutshell what my role entails. >> Lisa: Got it. How long have you been in that role? Just curious. >> So I've been at AWS a little bit over, over two years. I was actually in the public sector team when I joined, leading the education vertical for Latin American Canada. And I recently joined the commercial sector now leading these massive training efforts for the region for LATAM. >> And Laura, you're in public sector. Talk to me a little bit about your role. >> Yes, I'm in public sector. I'm also based in Buenos Aires, Argentina. So yeah, I'm from Latin America, and I lead educational and community impact programs in the Southern cone of Latin America. I also lead diversity, equity and inclusion efforts and I'm part of the Women at Amazon global board. That's our affinity group to make sure we make efforts towards building a more equal world. And on a personal note I'm really passionate about the topic of gender equality because I truly think it affects us all as women and as Latins. So that's something that I'm always interested in collaborating with. >> Lisa: Excellent. Carolina back to you. If we think about from an enablement perspective how is AWS partnering with its customers and its partners to train and employ women particularly in technology? >> Oh, sure. Lisa, so it's not a surprise. We, like I mentioned, you know we have a big cloud skills, talent gap in the region. In fact, you know, 69% of companies have reported talent shortages and difficulty hiring. So, and this represents a 15 year high. So, many of these companies are actually, you know, our own commercial customers. So they approach us saying, you know, asking for for support training and developing their talent. So like I mentioned, in my role I create massive training efforts and initiatives. So we always take into consideration women, minorities, underrepresented community, and not just for the current talent, meaning like the people that are currently employed, but also to ensure that we are proactively implementing initiatives to develop a talent of younger you know, a younger generation and a talent. So we can, you know, to inspire them and, and ensure that they, that we're seeing them represented in companies like AWS, you know and our customers, and in our partners. And obviously we, when we sit down with customers to craft these massive trainings you know, leveraging their ecosystems and communities, we actually try to use all our AWS training and certification portfolio which includes, you know, in live in class with live in structures, in classroom trainings. We also have our AWS Skill Builder platform which is the platform that allows us to, you know to reach a broader audience because it has, you know over 500 free and on-demand classes. And we also have a lot of different other programs that touches in different audiences. You know, we have AWS re/Start for underrepresented, and underemployed minorities. We also have AWS Academy, which is the program that we have for higher education institutions. And we have AWS, you know, Educate which also touches, you know, cloud beginners. So in every single of these programs, we ensure that we are encompassing and really speaking to women and developing training and developing women. >> Lisa: That's a great focus there. Laura, talk to me about upskilling. I know AWS is very much about promoting from within. What are some of the things that it's doing to help women in Latin America develop those tech skills and upskill from where, maybe where they are now? >> Well, Lisa, I think that is super interesting because there's definitely a skills gap problem, right? We have all heard about. And what's funny is also that we have this huge opportunity in Latin America to train people and to help further develop the countries. And we have the companies that need the talent. So why is there still a gap, right? And I think that's because there's no magic solution to solving this problem. No, like epic Hollywood movie scene that it's going to show how we close the gap. And it takes stepping out of our comfort zone. And as Carolina mentioned, collaborating. So, we at AWS have a commitment to help 29 million people globally to grow their technical skills with free cloud-computing skills training by 2025. I know that sounds a lot through educational programs but we do have as Carolina mentioned, a Skill Builder you can go into the website for free, enter, choose your path, get trained. We have Academy that we implement with universities. Re/Start that is a program that's already available in Argentina, Brazil, Chile, Colombia, Mexico, Peru, and Costa Rica. So there are a lot of opportunities, but you also mentioned something else that I would like to dive a bit deeper that is Latin American women. And yesterday we had the opportunity to record a panel about intersectionality with three amazing Latin women. And what we have to learn from that is that these are two minorities that intersect, right. We're talking about females that are minority. Latinas are minority. And in tech, that is also something that is even bigger minority. So there are more difficulties there and we need to make sure that we are meeting that talent that is there that is in Latin America, that exists. We know for sure we have unicorns in Latin America that are even AWS customers like Mercado Libre, and we have to meet them with the opportunities. And that's why we created a program that came from identifying how this problem evolves in Latin America, that there is a lack of confidence in women also that they don't feel prepared or equipped. There is a cultural component why we don't choose tech careers. And we partner with universities, more than 12 universities in Latin America with the International American Development Bank as well to create tech skills that's a free five weeks program in order to get students and get female in Latin America, into the tech world. And we also have them with mentorship. So I think that is an opportunity to truly collaborate because we as AWS are not going to solve these by ourselves, right? We need everyone pitching in on that. >> Lisa: Right. It's absolutely a team effort. You mentioned something important in terms of helping women, and especially minorities get out of their comfort zone. Carolina, I'm curious when you're talking with women and getting them into the program and sharing with them all of the enablement programs that you have, how do you help them be confident to get out of that comfort zone? That's a hard thing to do. >> Yeah, no, for sure. For sure, Lisa, well, I, you know, a lot of times actually I use myself as an example because, you know, I studied engineering and industrial systems engineering many years ago. And you know, a lot of my career has been in in higher education and innovation and startups. And as I mentioned in the intro I've been at AWS for a little bit over two years. So I, my career has not been in cloud and I recently joined the cloud. So I actually had to go through our own trainings and get our own certifications. So I, that's, you know a lot of times I actually, I use my own example, so people understand that you don't have to come from tech, you don't have to come, you can actually be a non-tech person and, and also see the the benefits of the cloud. And you don't have to only, you know, learn cloud if you're in the IT department or in an IT team. So sometimes, I also emphasize that the cloud and the future is absolutely the cloud. In fact, the world economic foreign, you know teaches us that cloud-computing is that the technology that's going to be mostly adopted by 2025. So that's why we need to ensure that every single person, women and others are really knowledgeable in the cloud. So that's why, you know, technical and untechnical. But I, you know, I use myself as an example for them to say, you know, you can actually do it. And obviously also I collaborate with Laura and a lot of the women at Amazon Latin America Group to also you know, ensure that we're doing webinars and panels. So we show them ourselves as role model like, Laura is an incredible role model for our community. And so it's also to to show examples of what the possibilities are. And that's what we do. >> Lisa: I love that you're sharing >> And can I make a note there also? >> Please, yes. >> To add to that. I think it also requires the companies and the, and the private sector to get out of their comfort zone, right? Because we are not going to find solutions doing what we are already doing. We truly need to go and get near these persons with a new message. Their interest is there in these programs we have reached more than 3,000 women already in Latin America with tech skills. So it's not that women are not interested. It's like, how do we reach them with a message that resounds with them, right? Like how we can explain the power of technology to transform the world and to actually improve their communities. I think there's something there also that we need to think further of. >> It's so important. You know, we say often when we're talking about women in tech, that she needs to see what she can be or if she can't see it, she can't be it. So having those role models and those mentors and sponsors is absolutely critical for women to get, I call it getting comfortably uncomfortable out of that comfort zone and recognizing there's so many opportunities. Carolina, to your point, you know, these days every company is a tech company, a data company whether you're talking about a car dealer, a grocery market. So your point about, you know, and obviously the future being cloud there's so much opportunity that that opens up, for everybody really, but that's an important thing for people to recognize how they can be a part of that get out of their comfort zone and try something that they maybe hadn't considered before. >> Yes. And, actually, Lisa I would love to share an example. So we have a group, O Boticário, which is one of our customers one of the, the lead retails in Brazil. And they've been a customer of AWS since 2013 when they realized that, you know the urgency and the importance of embracing state of the art technology, to your point, like, you know this is a retail company that understands that needs to be, you know embrace digital transformation, especially because, you know they get very busy during mother's days and other holidays during the year. So they realized that they, instead of outsourcing their IT requirements to technology experts they decided to actually start developing and bringing the talent, you know within itself, within, you know, technology in-house. So they decided to start training within. And that's when we, obviously we partnered with them to also create a very comprehensive training and certification plan that started with, you know a lot of the infrastructure and security teams but then it was actually then implemented in the rest of the company. So going back to the point like everybody really needs to know. And what we also love about O Boticário is they they really care about the diversion and inclusion aspect of this equation. And we actually collaborated with them as well through this program called Desenvolve with the Brazilian government. And Desenvolve means developing Portuguese and they this program really ensures that we are also closing that gender and that race gap and ensuring that they're actually, you know, developing talent in cloud for Brazil. So we, you know, obviously have been very successful with them and we will continue to do even more things with them particular for this topic. >> Lisa: I've always known how customer focused AWS is every time we get to go to re:Invent or some of the events but it's so nice to hear these the educational programs that you're doing with customers to help them improve DEI to help them enable their own women in their organizations to learn skills. I didn't realize that. I think that's fantastic very much a symbiotic part of AWS. If we think about the theme for this year's International Women's Day, Breaking The Bias I want to get both of your opinions and Laura we'll start with you, what that means to you, and where do you think we are in Latin America with breaking the bias? >> Well, I think breaking the bias is the first step to truly being who we are every day and being able to bring that to our work as well. I think we are in a learning curve of that. The companies are changing culturally, as Carolina mentioned we have customers that are aware of the importance of having women. And as we say at AWS not only because there is a good business reason because there is, because there are studies that show that we can increase the country's CPD, but also because it's important and it's the right thing to do. So in terms of breaking the bias I think we are learning and we have a long way to go. I talked a bit earlier about intersectionality and that is something that is also important to highlight, right? Because we are talking about females but we are also talking about another minorities. We're talking about underrepresented communities, Indigenous People, Latins. So when these overlap, we face even bigger challenges to get where we want to get, right? And to get to decision making places because technology is transforming the ways we take decisions, we live, and we need someone like us taking those decisions. So I think it's important at first to be aware and to see that you can get there and eventually to start the conversation going and to build the conversation, not to just leave it but to make sure we hear people and their input and what they're going through. >> Lisa: Yes. We definitely need to hear them. Carolina, what's your take on breaking the bias and where do you from your experience, where do you think we are with it? >> Yeah, no, I'm as passionate as Laura on this topic. And that's why we, you know we're collaborating in the Women at Amazon Latin America Chapter, because we're both very, I think breaking the bias starts with us and ourselves. And we are very proactive within AWS and externally. And I feel it's also, I mean, Lisa, what we've been doing is not only, obviously gathering you know, the troops and really making sure that, that we have very aggressive goals internally, but also bringing you know, bringing our male counterparts, and other, you know, other members of the other communities, because the change, we're not going to make it alone. Like the change where it is not women only talking to women is going to make the change. We actually need to make sure the male and other groups are represented. And the dialogue that they're that we're very conscious about that. And I feel like we're seeing more and more that the topic is becoming more of a priority not only within AWS and Amazon but we also see it because now that I meet with when I meet with customers around the region they really want to see how we can collaborate in these diversion and inclusion initiatives. So I think we are breaking the bias because now this topic is more top of mind. And then we are being more proactively addressing it and and training people and educating people. And I feel we're really in a pivoted point where the change that we've really been wanting to we will see in the next you know, few years which is very exciting. >> Lisa: Excellent, and we'll see that with the help of women like you guys. Thank you so much for joining me today, talking about what you're doing, how you're helping organizations across AWS's ecosystem, customers, partners, and helping, of course, folks from within you, right. It's a holistic effort, but we are on our way to breaking that bias and again, I thank you both for your insights. >> Thank you. >> Thank you, Lisa, for the opportunity. >> My pleasure. For Carolina Pina and Laura Alvarez Modernel, I'm Lisa Martin. You're watching theCUBE's coverage of Women in Tech, International Women's Day 2022. (upbeat music)

>>Hello and welcome to the AWS partners showcase season one, episode two. I'm your host of the cube John ferry. We're here with two great guests who John Kumar, CEO of and Sabina Joseph, the general manager of AWS. Welcome to the show. Welcome to welcome to the cube, >>John. Good to see you >>Again. Great to see both of you both cube. Alumna's great to see how the businesses is going, going very well. Cloud scale, continuing to dominate Columbia is doing extremely well. Tell us more about what's going on in Columbia. What's your mission? What kinds of use cases are you seeing? Napa John, that's helping you guys keep your growth trajectory and solve your customer problems. >>Yeah. Firstly, thank you, John. Thank you, Sabina. Great to be here is a backup as a service platform. That's built natively on AWS for AWS, and we do support other use cases beyond AWS. But our primary mission is to basically deliver, you know, a ransomware data protection solution, you know, on AWS for AWS customers. Right? So if we think about it, you know, one of the things that's, you know, typically holding back any company to put mission critical workloads on a fantastic platform, a public cloud platform like AWS is to make sure that the data is protected in the event of any attack. And it's also done with extreme amount of simplicity, right? So that nobody is doing the heavy lift of doing backup themselves, right? So that's what really drew me or provides. It's a service. It's a turnkey service that provides, you know, data protection on AWS, whatever. >>Well, you're a frequent cube alumni. We're always talking about the importance of that, but I want to ask you this year more than ever, you're seeing it at the center of the conversation built in from day one, you're seeing a lot more threats, certainly mentioned ransomware and more there's more and more online attacks that's impacting this particular area more than ever before. Can you comment on what your focus has been this year around that? >>Yeah, I see it. If you think about tumor's evolution, our primary mission has been to go and protect every data source, but guess what? Right with more and more move to the public cloud and you look just AWS is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, 10 years ago to north of 70 billion run rate today, there's so much of data that is in the public cloud and the, and the most important thing that customers need is they want to free themselves from going and protecting this data themselves. Right? And, and there's a lot of scale in these environments, right? If you look at customers running hundreds of thousands of AWS accounts across every region on AWS, and if you give them that kind of flexibility and that kind of scale, what they want is give me a turnkey solution that just allows me to go and protect all of these workloads running across all of these regions in a service that takes the data out of my accounts separately in an air gap fashion, right. And that's really what we basically provide. And that's what we focused on over the last 12 months. Right? So if you look at what we have done is we've gone after every important service on AWS TC to EBS RDS, S3, dynamo, sequel databases, and other databases running on top of BC too. So now that becomes the comprehensive set of things that somebody needs to use to really deliver an application on top of the public cloud. And that's where we want for, >>And the growth has been there and the results on Amazon because of the refactoring has been huge. Can you share any examples of some successes that you've had with, with the AWS refactoring and all that good stuff going on? >>Yeah. I mean, I think that what we have seen is, you know, customers that basically told us that before you guys existed, we had to go and build these things ourselves, right. Again, you know, they had all the, the, the blocks to go and do it themselves, but it was so much of a heavy lift to go and do it themselves. And again, they didn't want to be in a, you know, in that business. So, so what we have done essentially for, and we have, you know, we have some joint customers at a pretty massive scale that basically have said that, okay, let me just use your solution to protect my critical assets. Like, you know, things, you know, sitting in S3 and really, you know, we'll use gloomy as a, as a >>Yeah, I think that's a great example of the refactoring Sabina. Gotta, I gotta ask you, you obviously you're at the center of this. You have your hand on the wheel of the partnerships and all the innovators out there. The growth of AWS just has been spectacular because there's value being created. Again, companies are refactoring their business on the cloud and you're at the center of it. So talk about the partnership with Clooney. Can you tell us how it all started and where it's going? >>Yeah, thanks for having me here, John, and good to see you again, Fujian, if I'm not mistaken for John, we met each other at the San Francisco summit, the AWS San Francisco summit, actually I believe it was in 2016 or 2017. You can correct me if I'm wrong here, but yes, I think so. It was, it was in the 8% a month of April. I still remember it. And that's when, you know, you kind of mentioned to me about and this modern backup as a service solution that you were creating, you're still in stealth mode. So you couldn't talk a lot about it. And B started to engage deeply on the partnership, right from 2017. And initially we were kind of focused around helping Colombia build a solution using our well-architected review. And then as soon as we all came out of stealth mode, we started to engage more deeply around deeper integrations and also on go to market activities. >>As you know, AWS has a very prescriptive approach to our partnerships. So we started to work with around the five pillars of security, reliability, cost optimization, performance, and operational excellence to really help them tune the solution on AWS. And we also started to engage with our service teams and I have to thank Paul John and his team here. They really embraced those deeper and broader integrations, many services that Pooja mentioned, but also specifically want to mention S3 EBS. And our Columbia was also a launch partner for AWS outpost when AWS in fact, launched outpost. So I want to kind of commend CLU, CLU MEO, and the entire team kind of embracing this technology and innovation and this modern backup as a service approach. And also also embracing how we want to focus on the five key pillars that I mentioned. >>And that's a great example of success when you ride the wave, which I talk about the ACLU, Colombia trends in the data protection, because one of the things that you pointed out earlier is the ransomware. Okay. That's a big one, right? That's a big, hot area. How, how is the cloud, first of all, how is that going? And then how has the cloud equation changed the ransomware defense and protection piece of it? >>Yeah. Now I just, I wonder I had a little bit on what Sabina mentioned before I answered the question, John, if you don't mind. Sure. I think that collaboration is where is the reason why we are here today, right? Like if you think about it, like we were the first design partners to go and build, you know, the EBS direct API, right. And we work closely with the EBS teams, not just for the API, but the cost structure of it. How would somebody like us use it? So we are at the bleeding edge of some of these services that we are using and that has enabled us, you know, to be where we are today. So again, thank you very much to be enough for this fantastic partnership. And again, there's so much to go and do to really go and nail this in a, in a, in a, in a great way on, on the public cloud. >>So now coming back to your question, John, you know, fundamentally, if you see right, you know, what happened is when, when, when customers move to the public cloud, you know, right there, you know, the ease of use with which, you know, AWS provides these services, right? And the consumption of these services actually drives some amazing behavior, right? Where people actually want to go and build, build, build, and build. But then it comes a time where somebody comes in and says, okay, you know, are you compliant? Right. You know, do you have the right compliance in place? You have all these accounts that you have, but what is running in each of these accounts, you have visibility in those accounts. And are these accounts that the data in these accounts is this gap, right? This is getting air gap in the same region, or does it need to be across regions? >>Right. You know, I'm in the east, do I need to, you know, have an air gap in the west and so on and so forth. Right? So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, they get translated in, in the public cloud, where do I need to replicate my data, doing it to back it up? Do I need air gapped in a, like an on-prem world? You had a data domain of plans, which was separate from your primary storage for a reason, same similar something similar now needs to happen here for compliance reasons and for ransomware reason. So a lot of parallels here is just that here we are, it almost feels like, you know, as they say, right, the more things changed. The more they remain the same. That's what it is in the public cloud again. >>Well, that's a good point. I mean, let's take that example of on premises versus the cloud. Also, the clouds got more scale too, by the way. So now you've got regions, this is a common problem that customers are having, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite you in the, you know what, because you then got to go back and retrofit everything. So, so that's kind of what I hear a lot on my end is like, okay, I want to be compliant from day one. I want to have an answer when asked, I don't want to have to go to old techniques that don't fit the cloud. That comes up a lot. What's your answer to that? >>Yeah, no, no. We were pretty much right. I think it's like, you know, when it, when it comes to compliance and all of these things, you know, people at the end of the day are looking for that same foundation of, of things. The same questions are asked for an encryption. You know, you know, I is my data where it needs to be when it needs to be right. What is my recovery point? Objective? What is my recovery time objective? All of these things basically come together. And now, as you said, it's just the scale that you're dealing is, is extremely different in the cloud and the, and the services, right? The easier it is that, you know, it is to use these services. And especially what AWS does, it makes it so easy. So compelling that same ease of use needs to get translated with a SAS service, like what we are doing with data protection, right? That that ease of use is very important. You have to preserve that sanctity >>Sabina. Let's get back to you. You mentioned earlier about the design partner, that benefits for Colombia. Now let's take it to the next level. As customers really realize they have a problem, they need solutions and you're on the AWS side. So you gotta have the answers for the customers. You've got to put people together, make things work. There's a variety of things that you guys offer. What are some of the different facets of the ISV or the partner programs that you offer to partners like Clooney, you know, that they can benefit from? >>Absolutely John, we believe in a win-win approach to the partnerships because that's what makes partnerships durable over time. We're always striving to do better here. And we continue to broaden our investments. As you know, John, the AWS management team, right from Adam Phillipsky, our CEO down firmly believe that partners are critical to our success, our longterm success, and as partners like CLU MEO work to lean in with us with more investment resources, our technology innovation. We also ensure that we are doing our part by providing value back to Cleo about a few years ago, as you might recall, right. We really did a lot of investment in our sales team on the AWS side. Well, one of the tanks me and also our partners observed is while we were making investments in the AWS sales team, I don't think we were doing a great job at helping our partners with reaching out to those customers. >>What we call as co-sale and partners gave us feedback on this. We are very partner and customer feedback driven, and we introduced in fact, a new role called the ISP success manager, ISS, who are basically embedded in our field. And they work with partners to help them close opportunities. And also net new opportunities are we've also in 2020. I believe that re-invent, we launched the ISB accelerate program whereby we offer incentives to the AWS field team to work with our partners to close existing opportunities and also bring in net new opportunities. So all of this has led to closer collaboration in the field between both our field teams, Muir's field team and our field team, but also accelerated mutual customer wins. I'm not saying that we are doing everything great. We still have a long ways to go. And we are constantly getting feedback from cluneal and also some of our other key partners, and we'll continue to get better at it. But I think the role of the ISV success manager and also the ISP accelerate program has been key to bringing in cold cell success. >>Well, John, what's your take on, is this a good partnership for you? I mean, see, the wave of Vegas has got the growth numbers. You mentioned that, but from a partnership standpoint, you're closing business, they got scale. Is it working? How do you organize your company to take advantage of these benefits? Can you share your thoughts? >>Absolutely not. We have embraced the ecosystem wholeheartedly 100%, but if you think about it, what we have done is look at our offering on AWS marketplace. There's an example, right? We are the only company I would say in our domain, obviously that routes our entire business through AWS marketplace. Whether obviously we get a lot of organic benefit from AWS marketplace, people go and search for a solution and from your shows up, and obviously they go and onboard self onboard themselves, and guess what? We let them self onboard themselves. And we rely on AWS's billing automatically. So you don't need to talk to us. You can just get billed automatically in your AWS bill and you get your data protection solution. Or if you directly reached out to us, guess what we do. We actually route you through AWS marketplace. All the onboarding is just to one place and it's a fantastic experience. >>So we have gone like all in, on that experience and completely like, you know, internalized that that's the right way to do things. And of course, thanks to, you know, Sabina's team and the marketplace team to create that platform so that we could actually plug it into it. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. That's one example, another example that Sabina mentioned, right, which is the whole ACE program. We put a ton of registrations on AIS and with all the wins that we get on AWS, they could broadcast it to the sellers. So that creates its own vicious cycle in terms of more coming into the pipeline and more closing in. So, so these are just two small examples, but there's other examples that we look at our recent press release, where AWS, you know, when we, when we launched yesterday data protection and backup, the GM of AWSs three supported us in the press release. So there's things like that, that it's a, it's a fantastic collaboration. That's working really well for our joint customers. Sorry. >>And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some of the things that Poojan said that they're different out there that, that are, co-selling go marketing, that you guys offer people you guys work together on. >>Yeah. The, the ISV accelerate program that was created, it was really created with partners like Klunier in mind, our SAS partners. I think that that is something very, very unique between our partnership and, you know, I, I want to double click on what Poojan said, which is riding their opportunities through marketplace, right? All of their opportunities. That is something pretty unique. They understand the richness of the platform and also how customers are procuring software today in this world. And they've embraced that. And we really appreciate that. And I want to say, you know, another thing about Qumulo is they're all in on AWS, which is another unique thing. There are not a lot of, I would say all in partnerships in my world and I manage infrastructure, business apps, applications, and industry partnerships from the Americas globally. And all of those things are very, very unique in our partnership, which has led to success. Right. We started very, very early stage when Columbia was in stealth mode in 2017 and look where we've come today. And it's really kudos to Paul, John and his entire team for believing in the partnership for leaning in with us and for placing that trust with us. >>Awesome. Pooja, any final words you'd like to share for folks out there about the conversation and what's going on in Columbia? >>Yeah, no, absolutely. You know, as I said, I think we have been fortunate to be very early adopters of all these technologies and go and really build what a true cloud native solution has to be. Right. And, and again, right, you know, this is what customers are really looking for. And people are looking for, you know, at least on the data protection side, you know, ransomware air gap solution, people are looking for a solution natively built on the cloud because that's the only way a solution can deliver something at the scale and the cost structure that is needed to have, you know, a data protection solution in the public cloud. So, so this has been just a fantastic thing end to end, you know, for us overall. And we really look forward to, you know, going, you know, doing much more with AWS as we essentially go and scale, >>I have to ask, but before we, before we go, cause you're the CEO of the company and founder having all that backend infrastructure from Amazon, just on the resources, great. It creates a market for your product, but also the sales piece, you know, they got the marketplace, you mentioned, that's a big expense that you don't have to carry, you know, and you get revenue and top line. I mean, that's an impact for startups out there and growing companies. That's a pretty big deal. What's your, what's your advice to folks out there who are trying to think about the buy versus use the leverage of the, of the marketplace, which is, which is at large scale, because as a CEO, you're, you've got to make these decisions. What's your opinion on that? >>It's not, it's not as, as easy as I make it sound to do your own part. You know, AWS is, is, is, is huge, right? It's huge. And so we have to do our part to educate everybody within the, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution for the customers, for our joint customers, right? So we have to do that all day long. So there's no running away the no shortcut to everything, but obviously AWS does its part to make it very, as easy as possible, but there's a lot of heavy lifting we still have to do. And I think that'll only become easier and easier over the next few years >>And Sabina your takeout at AVS. You've got a great job. You were with all the hot growth companies. This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. >>Absolutely. And it's, and it's thanks to Pooja and, and partners like Lumeo that really understand what it takes to build a cloud native solution because it's part of it is building. And part of it is the co-selling go-to-market engine and embracing both of that is critical to success. >>Well, thank you both for coming on this journey here on the cube, as part of the showcase, push on. Great to see you to being a great to see you as well. And thanks for sharing that insight. Appreciate it. >>Thank you very much. >>Okay. AWS partners showcase speeding innovation with AWS. I'm John Ford, your host of the cube. Thanks for watching.

>>Hello. And welcome back to the cubes coverage here. Live in Las Vegas for 80 bucks. Re-invent 2021. We're in person been two years since the cube has been on the ground here at a live event, it's a hybrid event. Check them out online. AWS has got to reinvent site as well as cube online. I'm Jennifer, your host got a great guest here from Latin America. Honeywell is VP of Latin America for AWS, a lot of global change, but the regions, a lot of great stuff, cultural integration. If you will, a skills people all around the world using cloud compute. Jaime's great, but coming on the cube. Thanks for coming on. >>Thank you, John. Thank you. It's a pleasure to be >>Here with you. Um, I wish I could speak in the native tongue, but I can't. I ended it, but I know online there's some special rooms that people have on the cube sites. So a lot of tech, a lot of cloud native in the world, I'm seeing Latin America and all the events we've done had great participation in the cloud ecosystem in Latin America, a lot of young talent, a lot of things happening. What's what's going on. >>Well, as you can see around us today, a lot of things are happening in the cloud. We are in this inflection point in the industry of technology that is accelerating innovation, accelerating transformation all over the world. And obviously Latin America is not an exception. We're seeing this momentum. We're seeing large enterprise companies leveraging the cloud to transform their customer experiences, to drive innovation. We're seeing startups to drive competitiveness and try to compete with the world. And that's also enabling a lot of younger generations to move faster, to innovate, to dream big and drive new ideas. So you're seeing that same momentum in Latin America, all across the region. But this is the one John and we, and we are seeing this happening for many years ahead. >>You know, I love inflection points and I've been saying this and just wrote a blog post about it on siliconangle.com that we are now at another inflection point where cloud is going next gen, where in any kind of revolution, every inflection point, this cultural revolution starts with the young people. And I've never seen an impact with Kubernetes and microservices and the modern approach of the younger generation. It's like if I was 20, that'd be a kid in the candy store. What I don't have to build land is there for me. I got to don't have to provision any servers. So the I'm seeing an impact for the younger generation around cloud and it's global phenomenon. What's what's going on in the younger talent in Latin America. Well, >>Let's just say, I mean, generations see inflection as opportunity, opportunity to make new things happen to, as I said to dream big and actually enabled their ideas to become a reality. And that's where you're seeing all across the region. You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, largest startup communities that are competing with the world. And you have, you know, we have an example like Newman that was here this morning, like started seven years ago, 2014 with a view transforming the financial services experience. That's where we're seeing all across Latin America, because >>The young kids slinging APIs around with containers. Now you've got the container movement. We had a great showing from Brazil and our DockerCon event. Um, net, very notable, um, intelligence coming out of that area. Amazing young talent. I'm just blown away by the, by the work, but in the region itself is still transformation. So I know you're, you're well known for doing really big deals at AWS. Uh, I can say that big banks, multimillion dollar deals. So there's growth there there's existing business transforming while new entrepreneurs are coming in. It's kind of a best of both worlds. What's the, what's the growth look like. >>Uh, as you mentioned, very large enterprises understand that the cloud and a transformation of culture is going to allow them to innovate them, to have loyal customers, every large enterprise customer. We're thinking about different ways to contact their customers, transforming the experience you're seeing customers like like Bancolombia that are migrating their legacy systems into the cloud in order to make faster decisions, to increase agility, to increase innovation and lead their people. Because at the end journey is all about the people that their people build on behalf of their customers and transform their experiences. >>You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, even before the pandemic, but since everything went virtual now hybrid, you're seeing a very low friction point to get in and collaborate. There's almost a new social construct, connective tissue between no boundaries. So you can have an event like here at reinvent, we're in person, but yet there's an online community digitally engaging. So we're starting to see cell formation where people around the world are getting together. How has it impacted how you manage and how you engage with your customers in your region? >>Well, as I said, it's a combination of many things. Our customers are still like people in person. That's why we have our business in Brazil. We have obviously in Argentina, Colombia, Mexico, Costa Rica, Peru, we still have presses. There we are where we work very close with our customers. We understand they need and what they want to do. But now, for example, during the last two years, I've had the opportunity to leverage in technology, be present in what we call virtual trips in most of our countries full day experiences. And I have to tell you at the beginning, I was concerned. I didn't have the opportunity to meet some of these people before today. When I see them in person here in re-invent this like, as if we had met from four. So as you say is the hybrid experience that allows us to be in-person with our customers, with our partners across the region, but also in a remote base, having the opportunity to build the same relations. And that's what technology is enabling better experience, faster innovation and moral agility and growth all across Latin America. >>So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, on a bank exclusive interview with him was he was very adamant about the clouds expanding everywhere. Honestly, you've got the edge in manufacturing, ADP percent everywhere, but he mentioned the regions, the continued growth of regions. It's been 10 years since Latin America. How's that impacted what you got going on there. And what's next from a region perspective. And how has that changed the landscape >>While you're touching? John is probably the most important thing we're seeing. You're absolutely right. We started 10 years ago, December 14 in Brazil with an office and a region there Caesar will launch offices in most of our countries. Now the important thing here is how our technology is enabling our companies, Latin American companies. We have 17 million companies in Latin America be more competitive. You know, some examples, I just mentioned Nubank, but we have that is competing with very large companies. You have Bancolombia you have GBM in Mexico. So what we're seeing is our companies be able by leveraging the latest and best technology to compete with the world and to drive that competitiveness that we need. The other thing about talent. If we enable and empower our Latin American talent or builders to build these new experiences, that's, what's going to allow the region to accelerate their growth, their competitiveness, and their social benefits. >>It was interesting too, is that you can see from the trends to do that. You can do it really fast now instantly. So it's, it's an amazing opportunity. Um, I gotta ask you while you're here, cause I'm really curious. I'm sure the viewers will be as well. What's what's going on in Latin America from a trend stamp. What's the vibe like? What's the, what's the environment like what's the, what's the mindset like there in those regions, from an entrepreneurship perspective, from a cloud enablement perspective, a cultural perspective, what's your report? How would you report on that? >>First of all, we're seeing the cloud accelerate all across Latin America. And I, and as I said, it's really day one for all of us. The other thing is that our customers are understanding that digital transformation is not a technology transformation. It's a cultural transformation leverage by leveraging technology for that to happen. It's about people. It's about mechanisms in the company. It's about the way companies make decisions. And that's why, why the power of the cloud is so important in impact to empower these people, to make things happen. In fact, what we're seeing in Latin America is CEOs of some of these companies like Bancolombia CEO is very engaged in this transformation where he's reviewing technology, he's understanding the cloud because that's how they realize or how they understand the importance of, you know, changing their companies, focused on their customers. The other thing is Latin American companies understand that they need to understand their customer needs work backwards from that and leverage that their technology, the cloud in order to improve the experiences of the >>Costumes. So I had to put you on the spot on a question. I gotta ask you, you know, if this is 10 years of re-invent, we've been here for nine. And I remember the first one we went with the second one. Wasn't many people here were like getting guests from the hallway. Hey, come on up on the cube. And now we can't, there's no open spots. Um, 15 years is how old Amazon is Amazon web services. So, so as Adam takes over and you have Amazon going in the next 15 years, what's your vision on how that evolves? Because you know, you're looking at the pandemic ending and pandemic has proven to a lot of people that digital works here, but as exposed what doesn't work, you can't hide the ball anymore if your business, but you're exposed. If you're in the cloud or you've got modern software, if no one's using it, it's not working change it. You can do it fast. So the whole hiding behind, you know, I bought this project, what this software, old guard, new guard, I mean, you can't hide the volume where, so that changes things, but also the creativity of refactoring business is also there. So you got, you got fear. I don't can't hide the ball and you're exposed to opportunity. >>What's your reaction to that? In fact, what I was going to say is where we see some opportunity. I mean, if you see 15 years side where you see, first of all, is all customers in Latin America or everywhere else leveraging the cloud. That's the most important thing. Number two, people leveraging technology to make things happen. It's about building. It's about me. And we talk about this before is when you realize that people are looking for better ways to improve their experience, launching the startups. And this is in finance, in the financial services. This is in manufacturing. This is in all the different industries across Latin America. We see opportunity. The other one, John is a region like Latin America understands that with people you need to enable them. It's about talent. And in order to enable talent, you need to educate them. So in AWS, we're actually investing a lot of time and effort to what to give them the best training content in their local language to launch programs that allow them to innovate like activate that enables to start off to launch. So what we're doing is giving Vilders younger generation tools to be more successful and again, dream big and make things happen now. So the next 15 years, Saba opportunity transforming faster decision-making agility in the way companies move and also driving competitiveness in Latin America to be able to compete in a globalized environment because everything is interconnected and it's about global reach today. And that's why we need our talent to invest, educate, to drive the transformation of the region. >>The global connectedness is a real point there. Great insight. I think the cultural revolutions here, the younger generations engaged existing businesses transforming, which means if they don't do it right, they're going to lose it to the other guy, other people. So I have, okay. Final question for you. Thanks for coming on. Appreciate your time. I know you're busy looking at the pandemic ending. What's the major patterns that you're seeing in Latin America, around companies strategies to transform out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and we're going to be on the upward slope. Obviously they're using cloud of course, but is there a pattern of that coming out of the pandemic with an upward growth? So >>We're seeing all across Latin America companies looking for better ways to reach our customers. That is the fact traditional touch points are not enough. Now they are building on top of that. So we are seeing Latin American companies invested, transform their legacy systems in order to look for different ways to approach the customers. Number two, we're seeing Latin American companies to leverage data in order to make better, more informed and faster decisions and to scale their business and accelerate and empower their teams. We're seeing companies in Latin America, investing in tools to let their people make things happen. As I said before, cultural transformation, digital transformation is about people. It's about fast decision making and it's about leveraging the technology to make it happen. We're seeing a lot of startup communities across our countries, new ideas, taking place. And as you know, AWS has always been focused on let known supporting startups and those new ideas. So we're seeing a lot of things happen in the region. A lot of momentum, a lot of growth. And what we're seeing is the cloud enabling that growth, that opportunity that you were talking about with our view that 15 years out, a lot of new business models are going to be late making hat. They can have >>Great point. I think just to highlight that one key thing, talent, you just add talent to the cloud capabilities. You can get there faster, you do it with a team, even better. Um, collaborations changing. Just the ability to capture opportunities are now faster than when we were growing up. They have a better don't think literally that you wish you were 20. Again, I do with all this code out there. >>And that's where we say it's about the people. And I can tell you from one of our biggest investments, my biggest investments is given the talent that opportunity, given our best training content in local language so they can learn new and better ways of making things happen. So again, as I said, leveraging supporting startups to grow. So all the problems around talent for Latin American cities, for our customers and our partners, because at the end, we understand that our partners expand our solutions to the market. And these are partners that allow us to be present in the many countries that are part of Latin America. >>Well, we'd love your vision, love your, love, your, your insight. And we will have a cube region in your area, and we're going to contact you. The cube will open their doors for the Latin America community. So look for that this year. Thanks for coming on. Now, >>joining you and hosting you in our countries. You're going to see a lot of enthusiasm, passion, and growth and opportunity Latina, >>A lot of great action. The younger generations engaged the older generations transforming the business models. The cloud is going next, gen. This is the cube bringing all the live action. You're watching the queue, the leader in global tech coverage. I'm John Farrow, your host. Thanks for watching.

(high intensity music) >> Everyone, welcome back to theCube coverage of AWS, Amazon Web Services, Public Sector Summit live in D.C. We're in-person, I'm John Furrier, the host of theCube. I'm here with Max Peterson, the Head of Public Sector, Vice President. Max, great to see you in in-person event. >> Great to be here. We're in-person and we're also live streaming. So, we're here, however customers, however partners want to participate. >> I got to say, I'm very impressed with the turnout. The attendance is strong. People excited to be here. We're not wearing our masks cause we're on stage right now, but great turnout. But it's a hybrid event. >> It is. >> You've got engagement here physically, but also digitally as well with theCube and other live streams everywhere. You're putting it everywhere. >> It's been a great event so far. We did a pre-day yesterday. We had great participation, great results. It was about imagining education. And then today, from the executive track to the main tent, to all of the learning, live streaming 'em, doing things in person. Some things just don't translate. So, they'll won't be available, but many things will be available for viewing later as well. So all of the breakout sessions. >> The asynchronous consumption, obviously, the new normal, but I got to say, I was just on a break. I was just walking around. I heard someone, two people talking, just cause I over walk pass them, over hear 'em, "Yeah, we're going to hire this person." That's the kind of hallway conversations that you get. You got the programs, you got people together. It's hard to do that when you're on a virtual events. >> Max: It's hard. The customers that we had up on stage today, the same sort of spontaneity and the same sort of energy that you get from being in-person, it's hard to replicate. Lisa from State of Utah, did a great job and she got an opportunity to thank the team back home who drove so much of the innovation and she did it spontaneously and live. You know, it's a great motivator for everybody. And then Lauren from Air force was phenomenal. And Suchi, our "Imagine Me and You" artist was just dynamite. >> I want to unpack some of that, but I want to just say, it's been a really change of a year for you guys at Public Sector. Obviously, the pandemic has changed the landscape of Public Sector. It's made it almost like Public-Private Sector. It's like, it seems like it's all coming together. Incredible business performance on your end. A lot of change, a lot of great stuff. >> We had customers we talked today with SBA, with VA, with NASA, about how they just embraced the challenge and embraced digital and then drove amazing things out onto AWS. From the VA, we heard that they took tele-health consultations. Get this from 25,000 a month to 45,000 a day using AWS and the Cloud. We heard SBA talk about how they were able to turn around the unemployment benefits programs, you know, for the unemployed, as a result of the traumatic impact of the COVID-19 pandemic in a matter of weeks. And then, scaled their systems up just to unbelievable heights as President Biden announced the news. >> You had a lot of announcement. I want to get to a couple of them. One of them was the health equity thing. What is that about? Take us through that announcement. >> So the pandemic, it was hard. It was traumatic in a lot of different ways. It also turned into this little innovation laboratory, but one of the things that it laid bare more than anything else where the inequities associated with some of these systems that had to spring into action. And in particular, in the space of health, healthcare equity. We saw simply communities that didn't have access and weren't included in the same sorts of responses that the rest of the community may have been included in. And so we launched this global initiative today to power health equity solutions. It's a $40 million program. Lasts for three years. And it's open to customers or it's open to partners. Anybody who can contribute to three different areas of health equity. It's people who are leveraging data to build more equal, more sustainable health systems. Is people that are using analytics to do greater study of socioeconomic and social situational conditions that contribute to health inequities. And then finally, it's about building systems that deliver more equitable care to those who are underserved around the world. >> So, just to get this right, 40 million. Is that going to go towards the program for three years and are you going to dolo that out or as funding, or is that just a fund the organization? >> It's actually very similar to the development diagnostic initiative that we ran when COVID hit. We've launched the program. We're welcoming applications from anybody who is participating in those three developmental areas. They'll get Cloud credits. They'll get technical consulting. They may need professional services. They'll get all manner of assistance. And all you have to do is put in an application between now and November 15th for the first year. >> That's for the health equity? >> For the health equity. >> Got it. Okay, cool. So, what's the other news? You guys had some baseline data, got a lot of rave reviews from ACORE. I interviewed Constance and Thompson on the Cube earlier. That's impressive. You guys really making a lot of change. >> Well, you're hundred percent right. Sustainability is a key issue from all of our customers around the world. It's a key issue for us, frankly, as inhabitants of planet earth, right? >> John: Yeah. >> But what's really interesting is we've now got governments around the world who are starting to evaluate whether they're not their vendors have the same values and sustainability. And so that the AWS or the Amazon Climate Pledge is a game changer in terms of going carbon zero by 2040, 10 years ahead of most sort of other programs of record. And then with ACORE, we announced the ability to actually start effecting sustainability in particular parts around the world. This one's aim at that. >> But the key there is that, from what I understand is that, you guys are saying a baseline on the data. So, that's an Amazonian kind of cultural thing, right? Like you got to measure, you can't know what you're doing. >> The world is full of good intentions, but if you want to drive change at scale, you've got to figure out a way to measure the change. And then you've got to set aggressive goals for yourself. >> That's really smart. Congratulations! That's a good move. Real quick on the announcement at re:Invent, you've talked about last re:Invent, you're going to train 29 million people. Where are you on that goal? >> Well, John, we've been making tremendous progress and I'm going to use theCube here to make a small teaser. You know, stay tuned for our re:Invent conference that comes up shortly because we're actually going to be sharing some more information about it. But we've done digital trainings, self-training, online skills workshops. We just took a program called re/Start, which serves an unemployed or underemployed individuals. We launched that around the world and we're really excited. Today, we announced we're bringing it to Latin America too. So we're expanding into Colombia, Mexico, Peru, Brazil, and Argentina. And the amazing thing about that re/Start program, it's a 12 week intensive program. Doesn't require skills in advance. And after 12 weeks, 90% of the people graduating from that course go right onto a job interview. And that's the real goal, not just skills, but getting people in jobs. >> Yeah. The thing about the Cloud. I keep on banging the drum. I feel like I'm beating a dead horse here, but the level up, you don't need to have a pedigree from some big fancy school. The Cloud, you can be like top tier talent from anywhere. >> And you heard it from some of our speakers today who said they literally helped their teams bootstrap up from old skills like COBOL, you know, to new skills, like Cloud. And I will tell you, you know, right now, Cloud skills are still in a critical shortage. Our customers tell us all the time they can use every single person we can get to 'em. >> I'm going to tell my son, who's a sophomore in CS. I'm like, "Hey, work on COBOL Migration to AWS. You'll be a zillionaire." (John and Max laughs) No one knows what the passwords of the COBOL. I love that 80s jazzy jokes from two re:Invents ago. (John laughs) I got to ask you about the National-Local Governments, how they're monetizing Cloud of the past 18 months. What have you seeing at that level? >> Yeah. National and Local Governments, of course, were tremendously impacted first by the pandemic itself and the health concerns around it, but then all of the secondary effects, you know, unemployment. And immediately, you needed to put into action unemployment benefits systems. We work with the U.S. Small Business Administration, 15 other States across the U.S. You know, to have those systems in place in like weeks to be able to serve the unemployed as a result of the COVID-19 pandemic. Then you saw things progress, to the point where we had States across the country, standing up call centers on Amazon Connect. Instantly, they could have a high scalable volume call center that was situated for their instantly remote workforce, as opposed to their old call center technology. So, across the U.S. we saw those. And in fact, around the world, as governments mobilized to be able to respond to citizens. But the final thing that I think is really incredible, is though is the way that the AWS teams and partners sprung into action to work with National Governments around the world. Over 26 National Governments run their vaccine management scheduling systems on AWS. The largest to date, being in India, where in a single day, the vaccine management system scheduled and conducted 22.5 million vaccinations. Which is more than the population of New York State in one week and one day. >> Wow. That's good. That's great progress. I got to say, I mean, that kind of impact is interesting. And we had Shannon Kellogg on earlier, talking about the Virginia impact with the Amazon $220 million being spread over a few Counties just in one year. The partnership between business... and governments with the Cloud, so much more agility. This really strikes at the core of the future of government. >> Max: I think so. People have talked about private-public partnerships for a long time. I'm really proud of some of the work that Amazon and the whole team is doing around the world in those types of public private partnerships. Whether they're in skilling and workforce with partnerships, like eight different States across the U.S. to deliver skills, training through community college based systems. Whether it's with healthcare systems. Like NHS or GEL over in the UK, to really start applying cloud-scale analytics and research to solve the problems that eventually you're going to get us to personalized healthcare. >> That's a great stuff. Cloud benefits are always good. I always say the old joke is, "You hang around the barbershop long enough, you'll get a haircut." And if you get in the Cloud, you can take advantage of the wave. If you don't get on the wave, your driftwood. >> And States found that out, in fact. You'd have customers who were well on their journey. They were really able to turn on a dime. They pivoted quickly. They delivered new mission systems with customers. Those who hadn't quite progressed to the same state, they found out their legacy. IT systems were just brittle and incapable of pivoting so quickly to the new needs. And what we found, John, was that almost overnight, a business, government, which was largely in-person and pretty high touch had to pivot to the point where their only interaction was now a digital system. And those who- >> John: Middle of the day, they could have race car on the track, like quickly. >> Well, we've got it. We do have race cars on the track, right? Every year we've got the artificial intelligence powered Amazon DeepRacer and Red River on the track. >> I can see it. Always a good showing. Final question. I know you got to go on and I appreciate you coming on- >> It's been great. >> with all your busy schedule. Looking ahead. What tech trends should we be watching as Public Sector continues to be powered by this massive structural change? >> Well, I think there's going to be huge opportunity in healthcare. In fact, this afternoon at four o'clock Eastern, we're talking with Dr. Shafiq Rab from Wellforce. He and folks at Veterans Affairs to tell you telehealth and telemedicine are two, the areas where there's still the greatest potential. The number of people who now are serviced, and the ability to service a population far more broadly dispersed, I think has dramatic potential in terms of simply making the planet more healthy. >> Like you said, the pandemics have exposed the right path and the wrong path. And agility, speed, new ways of doing things, telemedicine. Another example, I interviewed a great company that's doing a full stack around healthcare with all kinds of home, agents, virtual agents, really interesting stuff. >> It is. I think it's going to change the world. >> John: Max Peterson, Head of Public Sector. Thank you for coming on theCube, as always. >> John, it's my pleasure. Love the cube. We've always had a good time. >> Yeah. Great stuff. >> Peter: We'll keep on making this difference. >> Hey, there's too many stories. We need another Cube here. So many stories here, impacting the world. Here at the Amazon Web Services Public Sector Summit. I'm John Furrier, your host. Thanks for watching. (soft music)

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by A. W s Global Partner Network. Hello. And welcome back to the cubes Live coverage of AWS reinvent 2020. It's virtual this year. Normally, were there in person doing the interviews, getting the signal from the noise. I'm John for your host. And where the cube virtual Got a great guest here. Aidan McDonald, Program manager, Justice through code the center of justice at the Columbia University. Um, this is a great story, Aiden. Thanks for coming on. Appreciate you taking the time to join me. >>Thanks so much for having me, John. >>So first of all talk about the mission of justice through code. This is such an awesome program. It really is impactful. It's one of those examples where, you know, people want to change the world. This is one. You can actually do it. And with code, take us through the mission. >>Yeah, So I think to understand the mission here, you have to understand a little bit about the problem, right? So the United States has, uh, 5% of the world's population, 25% of the global prison population. When people come home from prison, they're confronted with the reality that it's just very difficult to find jobs right. We have unemployment rates that are stratospherically higher than for the general population. And so, at the core of what we're doing in our mission is really to provide a pathway to career track employment for formerly incarcerated individuals to help support them and their families, and also to begin to change the negative stereotypes that air attached to the formerly incarcerated. >>It's an upwardly mobile mindset growth mindset. Also, there's new skills, always hard to do that, given the environmental conditions, what skills are you guys delivering? Take us through how it works. Give us a feel for kind of the skill sets and what gets what happens. >>Yeah, so we focused the program kind of in two distinct ways. So we have the technical skills aspect of the curriculum and the interpersonal skills. So as far as the technical skills go, we teach a version of a course that's taught to current Columbia MBA students eso that is set up. We teach the fundamentals of programming python, what we call phase one of the program. Then we move on to a P I S and data analysis. And then from there we do a Capstone software project. And for that project, groups of two or more students come together. Really? They conceptualize the design on day execute on building this project. And during that phase, of course, we actually pair students with mentors who are season software engineers from many of the top tech companies in the US and then in terms of the story in terms of the interpersonal skills, um, you know, we really focus on the skills that are necessary to success in the tech workforce s Oh, this is, you know, resumes, cover letters, interviewing skills and also really understanding that for many of our students, they don't have the networks that so maney people are fortunate enough to have that have gone through a traditional educational pathways. We bring in guest speakers from different corporations. Um, and, you know, having the students were quick mentors there really able to start to build that network to support themselves in their career transition when they complete the program. >>You know what's really amazing about what you're doing is and this really is so timing. The timing is perfect. Um, is that with the cloud and the tech scene, where we're at now is you don't you can come out. You can level up pretty quickly with things. In other words, you know, you could have someone go to an Ivy League school and be all the pedigree, and it doesn't matter because the skills now are different. You literally could be a surfing and be a couch potato surfing TV and get online and get an Amazon degree and through educate and and come out, make six figures. I mean, so there is definitely a path here. It's not like it's a slog. It's not like it's a huge leap, so the timing is perfect. We're seeing that across the board. There's more empty jobs, opening cybersecurity, cloud computing administration and with land in all these cool services, it's just gonna get easier. We hear that we see that clearly. What are some of the examples can you share of the graduates? What have they gone on to do? You mentioned some of the big tech companies. Take us through that that tipping point when the success kicks in. >>What s so you know, as I mentioned, one of the really integral parts of our program is this mentorship, right? So students finished the program. They often continue to work on their final projects, um, in conjunction with their mentors and then really focused during that time period on developing the skill sets that they'll need to have entering into junior level software development roles a tech companies For some of our students, this means, um, they've actually found out through the course of the class that they prefer front end web development, and they start working on JavaScript and full stack. And a few of our students have gone on to work it a or enter into apprenticeships that major tech companies, um, in those roles. And then we also have students who are focused on continuing in their development of their technical skill set with Python s. So we have some students who have actually entered into the Columbia University I t department on a big project. They're working on other students that have worked with freelance Web development agencies and projects really have a very diverse, talented group of students. And so from that we see that Everybody has different interests and definitely no one specific pathway but many successful pathways. >>How is Amazon Web services helping you guys? They contributing? They're giving you credits. What's their role here? >>Yeah, so they've provided kind of their expertise and support to the program. Just really excited to be collaborating with them on really looking at, How do we take this program to scale? Right. So we know that this is a problem that affect so many Americans, right? There's 77 million Americans currently with a criminal record. And so, um, you know, with the barriers to employment that come from having been incarcerated, I came to this work because I spent four years incarcerated for my own involvement in the marijuana industry in California Prior toe legalization. And so, you know, I saw a kind of these challenges, right? Firsthand of what it's like to try to get a job. And so, you know, we're just very invested in collaborating with AWS again. Thio bring this program to scale so we can really help uplift the communities that have been impacted by mass incarceration. >>It's interesting you talk about your personal experience, talk about this stigma that comes with that and how this breaks through that stigma. And this is really not only is a self esteem issues up this Israel, you could make more money. You have a career and literally the difference between going down or up is huge. Talk about the stigma and how this program changes the lives of the individual. >>Yeah, I think one important thing Thio consider hearing before understanding is this statement right? Is that unemployment or employment should say is the number one predictor of recidivism. Right? So we see that for people that have really jobs, they don't go back to prison on DSO. You know, we're just so invested in working on that and in terms of the stigma, uh, you know, it's just so prevalent, right? I can think through myself. Before I had going thio to prison, I had started to businesses. I was actually accepted. Thio go to Columbia University when I got out and I would apply the landscaping jobs, couldn't get to the final round, and the job offer would be rescinded, right? I mean, just this automatic sense of this person is not to be trusted because they have a history of incarceration. And so what we're really working on doing with our students is first redefining what people think it's possible, right? I saw this myself coming home from prison. The constant messaging is your life is over. You're never going to accomplish anything of meaning and so just kind of accept your lot on DSO. At first, we really focus on that with students in terms of sharing stories of success. Other people that we know that have taken this pathway on been really looking at providing leadership development. So when our students do enter into these companies, they're really able to service leaders and for people to understand that while you may have these assumptions because of depictions of people that have been incarcerated in the media, the end of they formerly incarcerated people, our brothers, sisters, family members and really deserve a chance in life. >>Yeah, And I got to say, you know, as someone who loves technology and been, uh, computer science when his early days, you know, there was a ladder, you have to have a requisite level now. I mean, you literally could be six weeks in and be fluent on Cloud Computing Administration as three bucket configurations. I mean, there are so many things that so many opportunities if you have some intelligence and some drive you're in, I mean, it's just Z pretty right? It's right there. It's great. It's attainable. It's not a fantasy, it's it's doable. And programs like yours are awesome. My hat's off to you for doing that. Thanks for sharing. >>Definitely. Thank you so much for having me >>final question before we go, How does people get involved? Can you share a minute? Give a plug for what you guys are doing? How do I get involved? How do I give support? Take a minute to >>get? Definitely. I mean, I think at the core like the most important thing that anybody can dio right is to look within the organizations that they work and work at and find out what your fair chance hiring practices are and see if if there's an opportunity to hire our students or other formerly incarcerated students. E think it also were very engaged, as I mentioned in our mentorship program s so people can confined US center for Justice that, uh, Colombia dot e d u on board, you know reach out, tow us about the mentorship program and really begin toe talk about this and share the stories of those who have succeeded and provide support Thio other people that will be returning home. >>All right. And thank you very much. Just a fur coat. Check it out. Columbia University 18 McDonald, Program manager. Thanks for joining us. I'm John for here in the Cube Cube Coverage Cube. Virtual coverage of reinvent 2020. Thanks for watching.

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. >>Hello and welcome back to the cubes Virtual coverage of AWS reinvent 2020. Um, John for your host with a cube virtual were not there in person, but we're gonna do it our job with the best remote we possibly can. Where? Wall to wall coverage on the AWS reinvent site as well as on demand on the Cube. Three new 3 65 platform. We got some great power panel analysts here to dig in and discuss Partner Day for a W S what it means for the customer. What it means for the enterprise, the buyer, the people trying to figure out who to buy from and possibly new partners. How can they re engineer and reinvent their company to partner better with Amazon, take advantage of the benefits, but ultimately get more sales? We got Tim Crawford, star Beat Joel and Day Volonte, Friends of the Cube. We all know him on Twitter, You guys, the posse, the Cube policy. Thanks for coming on. I'm sure it's good guys entertaining and we're >>hanging out drinking beer. Oh, my God. That'd be awesome. You guys. >>Great to have you on. I wanted to bring you on because it's unique. Cross section of perspectives. And this isn't This is from the end user perspective. And, Tim, you've been talking about the c x o s for years. You expert in this? Sorry. You're taking more from a cloud perspective. You've seen the under the hood. What's happening? Let's all put it together. If your partner Okay, first question to the group. I'm a partner. Do I win with Amazon, or do I lose with Amazon? First question. >>Yeah, I'll jump in. I'll say, you know, regardless you win, you win with Amazon. I think there's a lot of opportunity for partners with Amazon. Um, you have to pick your battles, though. You have to find the right places where you can carve out a space that isn't too congested but also isn't really kind of fettered with a number of incumbents. And so if you're looking at the enterprise space, I think that there is a ton of potential because, let's face it, >>Amazon >>doesn't have all of the services packaged in a way that the enterprise can consume. And I think that leaves a lot of fertile ground for s eyes and I SVS to jump in and be able to connect those dots so I'd say it's win, win >>start be if you're like a so cohesively onstage. Jackson's coming out talking about China, the chips and data. If you're like a vendor and I s V you're a startup or your company trying to reinvent How do you see Amazon as a partner? >>Yeah, I see Amazon as a big market for me. You know, it increased my sort of tam, if you will. Uh, the one big sort off trend is that the lines between technology providers and service providers are blurred. Actually, it's flipping. I believe it will flip at some time. We will put consume technology from service providers, and they are becoming technology providers. Actually, they're not just being pipe and power kind of cloud. They are purely software, very high sort of highly constructed machinery, if you will. Behind the scenes with software. >>That's >>what Amazon is, uh, big machine. If you are, and you can leverage that and then you can help your customers achieve their business called as a partner. I think's the women and the roll off. Actually, Assize is changing, I believe a size. Well, I thought they were getting slow, sidetracked by the service providers. But now they have to actually change their old the way they they used to get these, you know, shrink wrap software, and then install and configure and all that stuff. Now it's in a cloud >>on >>they have to focus a little more on services, and and some of the s eyes are building tools for multi cloud consumption and all that. So things are changing under under this whole big shift to go out. >>I mean, I think if you're in S I and you're lifting and shifting, you make a few bucks and helping people do that deal with the tech. But I think we're the rial. Money is the business transformation, and you find the technology is there, it's it's another tool in the bag. But if you can change your operating model, that's gonna drive telephone numbers to the bottom line. That's a boardroom discussion, and that's where the real dollars are for s eyes. That's like that's why guys like Accent you're leading leading into the cloud Big time >>e think I think you're absolutely right, David. I think that's that's one aspect that we have to kind of call out is you can be one of those partners that is focused on the transaction and you'll be successful doing that. But you're absolutely right. If you focus on the long game. I think that is just like I said, completely fertile ground. And there are a lot of opportunities because historically Amazon was ah was a Lego parts, uh, type of cloud provider, right? They provided you with the basic building blocks, which is great for Web scale and startups not so good for enterprise. And so now Amazon is starting to put together in package part, so it's more consumable by enterprises. But you still need that help. And as Sarpy just mentioned, you also have to consider that Amazon is not the only aspect that you're gonna be using. You're gonna be using other providers to. And so I think this again is where partners they pick a primary, and then they also bring in the others where appropriate. >>All right, I want to get into this whole riff. I have a cherry chin on day one. Hey, came on the special fireside chat with me and we talked about, um, cloud errors before cloud Amazon. And now I'll call postcode because we're seeing this kind of whole new, you know, in the cloud kind of generation. And so he said, OK, this pre cloud you had Amazon generation, whereas lift and shift. Ah, lot of hybrid And you have everything is in the cloud like a snowflake kind of thing. And he kind of call it the reptiles versus the amphibians you're on. See your inland, your hybrid, and then you're you're in the water. I mean, so So he kind of went on, Took that another level, meaning that. Okay, this is always gonna be hybrid. But there's a unique differentiation for being all in the cloud. You're seeing different patterns. Amazon certainly has an advantage. See, Dev Ops guru, that's just mining the data of their entire platform and saying Okay, Yeah, do this. There's advantages for being in the cloud that aren't available. Hybrid. So amphibian on land and sea hybrid. And then in the cloud. How do you guys see that if you're a partner. You wanna be on the new generation. What's the opportunity to capture value? He has hybrid certainly coexist. But in the new era, >>remember Scott McNealy used to talk about car makers and car dealers. And of course, Sun's gone. But he used to say, We want to be a carmaker. Car dealers. They got big houses and big boats, but we're gonna be a carmaker. Oh, I think it's some similarities here. I mean, there's a lot of money to be made as a as a car dealer. But you see, companies like Dell, H P E. You know, they want to be carmakers. Obviously Google Microsoft. But there are gonna be a lot of successful really big carmakers in this game. >>Yeah, I believe I believe I always call it Amazon Is the makers cloud right, So they are very developer friendly. They were very developer friendly for startups. Uh, a stem said earlier, but now they are very developer, friendly and operations friendly. Now, actually, in a way for enterprises, I believe, and that the that well, the jerry tend to sort of Are you all all in cloud are sitting just in the dry land. Right now, I think every sort off organization is in a different sort off mature, at different maturity level. But I think we're going all going towards a technology consumption as a service. Mostly, I think it will be off Prem. It can be on Prem in future because off age and all that. And on that note, I think EJ will be dominated by Tier one cloud providers like crazy people who think edge will be nominally but telcos and all that. I think they're just, uh, if >>I made Thio, if I may interject for a second for the folks watching, that might not be old enough to know who Scott McNealy is. He's the founder of Sun Microsystems, which was bought by Oracle years ago. Yeah, basically, because many computer, there's a lot of young kids out there that even though Scott McNealy's But remember, >>do your homework, Scott, you have to know who Scott Scott McNealy >>also said, because Bill Gates was dominant. Microsoft owns the tires and the gas to, and they want to own the road. So remember Microsoft was dominating at that time. So, Tim Gas data is that I mean, Amazon might have everything there. >>I was gonna go back to the to the comment. You know, McNeely came out with some really, really good analogies over his tenure. Um, it's son and you know, son had some great successes. But unfortunately, Cloud is not as simplistic as buying a car and having the dealership and the ecosystem of gas and tires. And the rest you have to think about the toll journey. And that journey is incredibly complicated, especially for the enterprise that's coming from legacy footprints, monolithic application stacks and trying to understand how to make that transition. It's almost it's almost, in a way mawr analogous to your used to riding a bike, and now you're gonna operate a semi. And so how do you start to put all of the pieces into place to be able to make that transition? And it's not trivial. You have to figure out how your culture changes, how your processes changes. There are a lot of connected parts. It's not a simple as the ecosystem of tires and gas. We have to think about how that data stream fits in with other data streams where analytics are gonna be done. What about tying back to that system of record that is going to stay on the legacy platform. Oh, and by the way, some of that has to still stay on Prem. It can't move to the cloud yet. So we have this really complicated, diverse environment that we have to manage, and it's only getting more complicated. And I think that's where the opportunity comes in for the size and s visas. Step into that. Understand that journey, understand the transitions. I don't believe that enterprises, at least in the near term, let alone short term, will be all in cloud. I think that that's more of a fantasy than reality. There is a hybrid state that that is going to be transitory for some period of time, and that's where the big opportunity is. >>I think you're right on time. I think just to double down on that point, just to bring that to another level is Dave. Remember back in the days when PCs where the boom many computers with most clients there was just getting started? There was a whole hype cycle on hard drives, right? Hard drives were the thing. Now, if you look out today, there's more. Observe, ability, startups and I could count, right? So to Tim's point, this monolithic breakdown and component izing decomposing, monolithic APs or environments with micro services is complex. So, to me, the thing that I see is that that I could relate to is when I was breaking in in the eighties, you had the mainframes. Is being the youngun I'm like, Okay, mainframes, old monolithic client server is a different paradigm thing. You had, uh, PCs and Internet working. I think all that change is happening so fast right now. It's not like over 10 years to Tim's points, like mainframes to iPhones. It's happening in like three years. Imagine crunching all that complexity and change down to a short window. I think Amazon has kind of brought that. I'm just riffing on that, But >>yeah, you're absolutely right, John. But I think there's another piece and we can use a very specific example to show this. But another piece that we have to look at is we're trying to simplify that environment, and so a good place to simplify that is when we look at server lis and specifically around databases, you know, historically, I had to pick the database architecture that the applications would ride on. Then I have to have the infrastructure underneath and manage that appropriately so that I have both the performance a swell, a security as well as architecture. Er and I have to scale that as needed. Today, you can get databases of service and not have to worry about the underpinnings. You just worry about the applications and how those data streams connect to other data streams. And so that's the direction that I think things were going is, and we see this across the enterprise we're looking for. Those packaged package might be a generalized term, but we're looking for um, or packaged scenario and opportunity for enterprises rather than just the most basic building blocks. We have to start putting together the preformed applications and then use those as larger chunks. And >>this is the opportunity for a size I was talking before about business transformation. If you take, take Tim's database example, you don't need somebody anymore. Toe, you know, set up your database to tune it. I mean, that's becoming autonomous. But if you think about the way data pipelines work in the way organizations are structured where everything because it goes into this monolithic data lake or and and And it's like generic content coming in generic data where the business owner has to get in line and beg a data scientist or quality engineered or thio ingest a new data source. And it's just like the old data warehouse days where I think there's tremendous opportunities for s eyes to go in a completely re architect. The data model. Sergeant, This is something you and I were talking about on Twitter. It's That's why I like what snowflakes doing. It's kind of a AWS is trying to do with lasted glue views, but there's a whole business transformation opportunity for s eyes, which I just think is huge. Number l >>e all talk. Go ahead. Sorry. Yeah, >>I think we >>all talk, but we know we all agree on one thing that the future is hybrid for at least for next. You know, 10 years, if not more. Uh, hybrid is hard. The data proximity is, uh, very important. That means Leighton see between different workloads, right? That's super important. And I talk about this all the time and almost in every conversation I have about about. It's just scenario, is that there three types of applications every every enterprise systems or fractured systems, systems of engagement and the systems of innovation and my theory of cloud consumption tells me that sooner or later, systems off record. We'll move into SAS SAS world. That's that's how I see it. There's no other way around, I believe, and the systems off engagement or systems off differentiation something and call it. They will leverage a lot off platforms, the service and in that context context, I have said it many times the to be a best of the breed platform. As a service, you have to be best off the breed, um, infrastructure as a service provider. And that's Amazon. And that is that's also a zero to a certain extent, and then and and Google is trying to do that, too. So the feature sort off gap between number one cloud and two and three is pretty huge. I believe I think Amazon is doing great data democratization through several less. I just love serving less for that Several things over. Unless there is >>a winning formula is no doubt about several times I totally agree. But I think one of the things that I miss it has done is they've taken server lists. They brought their putting all the I as and the chips, and they're moving all the value up to the service layer, which gives them the advantage over others. Because everyone else is trying to compete down here. They're gonna be purpose built. If you look what Apple is doing with the chips and what the Amazon is doing, they're gonna kind of have this chip to chip scenario and then the middle. Where in between is the container ization, the micro services and Lambda? So if you're a developer, you approach is it's programmable at that point that could that could be a lock spec. I think for Amazon, >>it absolutely could be John. But I think there's another aspect here that we have to touch on, especially as we think about partners and where the opportunities come in. And that is that We often talk about non cloud to cloud right, how to get from on Prem to cloud. But the piece that you also have thio bring into the conversation is Theo edge to cloud continuum and So I think if you start to look at some of the announcements this week from AWS, you start looking at some of the new instance types uh, that are very ai focused. You look at the two new form factors for outposts, which allows you to bring cloud to a smaller footprint within an on premise premises, situation, uh, different local zones. And then Thea other piece that I think is really interesting is is their announcements around PCs and eks anywhere being able to take cloud in kubernetes, you know, across the board. And so the challenge here is, as I mentioned earlier, complexity is paramount. It's concern for enterprises just moving to cloud. You start layering in the edge to cloud continuum, and it just it gets exponentially more complicated. And so Amazon is not going to be the one to help you go through that. Not because they can't, but frankly, just the scale of help that is going to be needed amongst enterprises is just not there. And so this is really where I think the opportunity lies for the s eyes and I SVS and partners. You >>heard how Jassy defined hybrid John in the article that you wrote when you did your one on one with him, Tim and the in the analyst call, you answered my question and then I want to bring in Antonio near his comment. But Jassy basically said, Look, we see the cloud bring We're gonna bring a W s to the edge and we see data centers. This is another edge node and San Antonio Neary after HP is pretty good quarter uh came out and said, Well, we heard the public cloud provider talking about hybrid welcome, you know? >>Yeah, they were going and then getting here jumped on that big time. But we'll be looking hybrid. Tim nailed The complexity is the is the evil is friction is a friction area. If the complexity could be mastered by the edge provider closest to the customer, that's gonna be valuable, um, for partners. And then we can do that. Amazon's gonna have to continue to remove the friction and putting that together, which is why I'm nervous about their channel partners. Because if I'm a partner, I asked myself, How do I make money with Amazon? Right? At the end of the day, it's money making right. So how can I be successful? Um, not gonna sell more in the marketplace. Will the customer consumer through there? Is it friction or is a complex So this notion of complexity and friction becomes a double edged sword Tim on both sides. So we have five minutes left. Let's talk about the bottom side Complexity, >>friction. So you're absolutely right, John. And you know, the other thing that that I would say is for the partner, you have to look beyond what Amazon is selling today. Look at where the customers are going. And you know, David, I think you and I were both in an analyst session with Andy Jassy several years ago where one of the analysts asked the question. So you know, what's your perspective on Hybrid Cloud? In his response, candidly was, while we have this particular service and really, what he was talking to is a service that helps you on board to Amazon's public cloud. There was there was not an acknowledgment of hybrid cloud at the time, But look at how things have changed just in a short few years, and I understand where Jassy is coming from, but this is just exemplifies the fact that if you're a partner, you have to look beyond what Amazon is saying and think toe how the customer is evolving, how the enterprise is evolving and get yourself ahead of them. That will position you best for both today. And as you're building for the future. >>That's a great point, Dave. Complexity on buying. I'm a customer. You can throw me a marketplace all you want, but if I'm not gonna be tied into my procurement, how I'm consuming technology. Tim's point. Amazon isn't the only game in town. I got other suppliers. >>Yeah, well, certainly for some technology suppliers, they're basically could bring their on prem estate if it's big enough into the cloud. Uh, you know what is big enough? That's the big question here. You know, our guys like your red hats big enough. Okay, we know that Nutanix pure. They're sort of the next layer down. Can they do? They have enough of a customer base that they could bring into the cloud, create that abstraction layer, and then you got the born in the cloud guy Snowflake, Colombia or two good examples. Eso They've got the technology partners and then they're the size and consultants. And again, I see that is the really big opportunity is 10 points out? Amazon is acknowledging that hybrid Israel in in a newly defined way, they're going out to the edge, find you wanna call data center the edge. How are they going to support those installations? How are they gonna make sure that they're running properly? That they're connected to the business process? Those air That's s I whitespace. Huge. >>Guys, we have to wrap it up right now. But I just end on, you know, we'll get everyone go A little lightning around quick soundbite on the phrase with him, which stands for what's in it from me. So if I'm a partner, I'm a customer. I look at Amazon, I think. What's in it for me? Yeah. What a za customer like what do I get out of this? >>Yeah, having done, like more than 100 data center audits, and I'm seeing what mess up messes out there and having done quite a few migrations to cloud migrations of the messy messages piece, right? And it doesn't matter if you're migrating 10% or 20 or 30 it doesn't matter that how much you're migrating? It's a messy piece, and you cannot do with our partners that work. Actually, you need that. Know how you need to infuse that that education into into your organization, how to consume cloud, how toe make sense of it, how you change your processes and how you train your people. So it touches all the products, people and processes. So on three years, you gotta have partners on your side to make it >>so Hey, I'll go quick. And, Tim, you give you the last word. Complexity is cash. Chaos is cash. Follow the complexity. You'll make cash. >>Yeah, you said it, David. I think anyway, that you can help an enterprise simplify. And if you're the enterprise, if you're the customer, look for those partners. They're gonna help you simplify the journey over time. That's where the opportunity really lies. >>Okay, guys, Expert power panel here on Cuba live program, part of AWS reinvent virtual coverage, bringing you all the analysis from the experts. Digital transformations here. What's in it for me is a partner and customer. Help me make some money, master complexity and serve my customer. Mister Cube. Thanks for watching >>que Yeah, from around the globe. It's the cute

>>from around the globe. >>It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. Yeah. Hello and welcome back to the cubes. Live coverage of AWS reinvent 2020. It's virtual this year. Normally, were there in person doing the interviews, getting the signal from the noise. I'm Sean for your host. And where the cube virtual Got a great guest here. Aidan McDonald, Program manager, Justice through code, the center of justice at the Columbia University. Um, this is a great story, Aiden. Thanks for coming on. Appreciate you taking the time to join me. >>Thanks so much for having me, John. >>So first of all, talk about the mission of justice through code. This is such an awesome program. It really is impactful. It's one of those examples where, you know, people want to change the world. This is one. You can actually do it. And with code, take us through the mission. >>Yeah, so I think to understand the mission here, you have to understand a little bit about the problem, right? So the United States has 5% of the world's population, 25% of the global prison population when people come home from prison, they're confronted with the reality that it's just very difficult to find jobs right. We have unemployment rates that are stratospherically higher than for the general population. And so, at the core of what we're doing in our mission is really to provide a pathway to career track employment for formerly incarcerated individuals to help support them and their families, and also to begin to change the negative stereotypes that air attached to the formerly incarcerated. >>It's an upwardly mobile mindset growth mindset. Also, there's new skills always hard to do that right. Given the environmental conditions. What skills are you guys delivering? Take us through how it works. Give us a feel for kind of the skill sets and what gets what happens. >>Yeah, so we focused the program kind of in two distinct ways. So we have the technical skills aspect of the curriculum and the interpersonal skills. Soas faras. The technical skills go. We teach a version of a course that's taught to current Columbia MBA students eso that is set up. We teach the fundamentals of programming python in what we call phase one of the program. Then we move on to a P I s and data analysis. And then from there we do a Capstone software project. And for that project, groups of two or more students come together. Really? They conceptualize the design on day execute on building this project. And during that phase, of course, we actually pair students with mentors who are season software engineers from many of the top tech companies in the US And then in terms of the story in terms of the interpersonal skills, um, you know, we really focus on the skills that are necessary to success in the tech workforce s Oh, this is, you know, resumes, cover letters, interviewing skills and also really understanding that for many of our students, they don't have the networks that so maney people are fortunate enough to have that have gone through a traditional educational pathway. So we bring in guest speakers from different corporations. Um, and you know, having the students work with mentors there really able to start to build that network to support themselves in their career transition when they complete the program. >>You know what's really amazing about what you're doing is, and this really is so timing The timing is perfect. Um, is that with the cloud and the tech scene, where we're at now is you don't you can come out. You can level up pretty quickly with things. In other words, you know, you could have someone go to an Ivy League school and be all the pedigree, and it doesn't matter because the skills now are different. You literally could be a surfing and be a couch potato surfing TV and get online and get an Amazon degree and through educate and and come out, make six figures. I mean, so there is definitely a path here. It's not like it's a slog. It's not like it's a huge leap, so the timing is perfect. We're seeing that across the board. There's more empty jobs, opening cybersecurity, cloud computing administration, and with land in all these cool services, it's just gonna get easier. We hear that we see that clearly. What are some of the examples can you share of the graduates? What have they gone on to do? You mentioned some of the big tech companies take us through that, that tipping point when the success kicks in? >>Yeah, so you know, as I mentioned one of the really integral parts of our program. Is this mentorship? Right? So students finished the program. They often continue to work on their final projects, um, in conjunction with their mentors and then really focused during that time period on developing the skill sets that they'll need to have entering into junior level software development roles a tech companies For some of our students, this means, um, they've actually found out through the course of the class that they prefer front end web development and they start working on JavaScript and full stack. And a few of our students have gone on to work it a or enter into apprenticeships that major tech companies, um, in those roles. And then we also have students who are focused on continuing in their development of their technical skill set with Python s. So we have some students who have actually entered into the Columbia University I T department on a big project. They're working on other students that have worked with freelance Web development agencies and projects, um, really have a very diverse, talented group of students. And so from that we see that everybody has different interests and definitely no one specific pathway, but many successful pathways. >>How is Amazon Web services helping you guys? They contributing? They're giving you credits. What's their role here? >>Yeah, so they've provided kind of their expertise and support to the program. Just really excited to be collaborating with them on really looking at, How do we take this program to scale? Right. So we know that this is a problem that affect so many Americans, right? There's 77 million Americans currently with a criminal record. And so, um, you know, with the barriers to employment that come from having been incarcerated, I came to this work because I spent four years incarcerated for my own involvement in the marijuana industry in California Prior toe legalization. And so, you know, I saw kind of these challenges right firsthand of what it's like to try to get a job. And so, you know, we're just very invested in collaborating with AWS again. Thio bring this program to scale so we can really help uplift the communities that have been impacted by mass incarceration. >>It's interesting you talk about your personal experience, talk about this stigma that comes with that and how this breaks through that stigma and this is really not only is a self esteem issues up this Israel, you could make more money. You have a career and literally the difference between going down or up is huge. Talk about the stigma and how this program changes the lives of the individual. >>Yeah, I think one important thing Thio consider hearing before understanding is this statement, right? Is that, um, unemployment or employment should say is the number one predictor of recidivism. Right. So we see that for people that have really jobs, they don't go back to prison on dso Um you know, we're just so invested in working on that and in terms of the stigma, um, you know, it's just so prevalent, right? I could think through myself. Before I had gone thio to prison, I had started to businesses. I was actually accepted. Thio go to Columbia University when I got out and I would apply the landscaping jobs, couldn't get to the final round, and the job offer would be rescinded, right? I mean, it's just this automatic sense of this person is not to be trusted because they have a history of incarceration And so what we're really working on doing with our students is first redefining what people think it's possible, right? I saw this myself coming home from prison. The constant messaging is your life is over. You're never going to accomplish anything of meaning and so just kind of accept your lot on DSO. At first, we really focus on that with students in terms of sharing stories of success. Other people that we know that have taken this pathway on been really looking at providing leadership development. So when our students do enter into these companies, they're really able to service leaders and for people to understand that while you may have these assumptions because of depictions of people that have been incarcerated in the media, the end of they formerly incarcerated people, our brothers, sisters, family members and really deserve a chance in life. >>Yeah, And I got to say, you know, as someone who loves technology and been, uh, computer science when his early days, you know, there was a ladder, you have to have a requisite level now. I mean, you literally could be six weeks in and be fluent on Cloud Computing Administration as three bucket configurations. I mean, there are so many things that so many opportunities if you have some intelligence and some drive you're in, I mean, it's just Z pretty right? It's right there. It's great. It's attainable. It's not a fantasy, it's it's doable. And programs like yours are awesome. My hat's off to you for doing that. Thanks for sharing. >>Definitely. Thank you so much for having me >>final question Before we go, How does people get involved? Can you share a minute? Give a plug for what you guys are doing? How do I get involved? How do I give support? Take a minute to >>get? Definitely. I mean, I think at the core like the most important thing that anybody can dio right is to look within the organizations that they work and work at and find out what your fair chance hiring practices are and see if if there's an opportunity to hire our students or other formerly incarcerated students. E think also were very engaged, as I mentioned in our mentorship program s so people can confined US center for Justice that, um, Colombia dot e d u on bond, you know, reach out, tow us about the mentorship program and really begin toe talk about this and share the stories of those who have succeeded and provide support Thio other people that will be returning home. >>All right. And thank you very much. Just a fur coat. Check it out. Columbia University 18 McDonald, Program manager. Thanks for joining us. I'm John for here in the Cube Cube Coverage Cube. Virtual coverage of reinvent 2020. Thanks for watching.

>>from >>around the globe. It's the Cube with digital coverage of AWS reinvent >>2020 sponsored >>by Intel, AWS and our community >>partners. >>Hi. And welcome to the cubes coverage of AWS reinvent 2020. I'm your host, Justin Warren. And today I am joined by two lovely gentlemen. We have Brian Cahill from a company called Frog Slur, which is interesting. And we also have Chad Kenny from Clooney. Oh, gentlemen, welcome to AWS reinvent 2020 Chad, It's bean about what A year since I think we last spoke at at reinvent last year. Why don't you catch us up on what's been happening in the last year of the Korean Times >>s? Um we're excited to be here. Justin, thanks so much for the introduction and hosting us. So it's been an exciting action back here. I will say we've had a bunch of new innovations. I think last time we talked, we were just getting our first native solution inside of AWS for EBS. And since then we've evolved the dissolution dramatically. Claudio is ah, secure backup is a service offering for the enterprise, and this allowed us to be able to scale from just EBS into being the industry's first platform to go across public, private and SAS all in one service, >>and >>we innovated within AWS a ton. So we expanded from CBS Thio, Easy to and RDS. We brought in one of the most native services Outside of snapshots. We kind of progress the enterprise from the traditional snapshot primitive into a true enterprise class Back up on built in a time series Data Lake that allows, you know, enterprises to decouple their data from the infrastructure and really be able to provide tons of value into the future. So it's an exciting time for us. Toe, you know, really bring new innovative solutions to the market. >>That's an impressive amount of work given whatever else has been going on in the last 12 months, Teoh be able to ship that much stuff. You've been really, really busy. Um, brought Brian on now. Brian Frog Slayer. Tell me. Tell me a bit about the background for the name of the company they >>frogs layer. The name actually came from a initial founder who, you know, was trying to protect the animals, wanted to take care of nature and stuff and actually stepped on frog. So you got nicknamed by his buddies frogs here and that, then became the company name. >>So tell us about frogs layer. What is it that and your role there. What is it the Frog Slayer does? And what's your role there? >>Frogs there does business consulting. And then we developed custom software star goals to help businesses get past ah, hurdle. So a growth business that's that's kind of stuck make them more efficient, more productive thing kind of move to the next level. And my role here is the head of I t. That custom software rebuild we host for our clients. And so we try to offer to them is a SAS solution. So it's not only a custom software, but it's kind of offered a SAS solution them to consume. >>Terrific. So >>how long has >>the relationship with Clooney I've been going on? >>It's been about four months now, >>all right. And how did you get introduced Thio chat on the team in Colombia? >>Um, we started with AWS writing our own backup scripts and as we started to move more of their past services like RDS and then RDS went to serve Earless and Aurora the You just have to keep upgrading and changing and tweaking your scripts. And so we started looking round to say, Is there, uh is there a software we could use instead of doing this ourselves? And so through a bar, we got connected with Clooney? Oh, we're checking out a whole bunch of solutions. And most of them were snapshot managers just using the a p i s to do the same things we were doing. Whereas Clooney I was doing it totally differently where they would actually take a snapshot and then rehydrate it, take that data and then make it more like a traditional backup where you could d duplicate it and save on costs and stuff. >>Right? Okay, so, Chad, is that something that you've been? Is that one of the many features that you've added in the last 12 months? Or is this something that a little more fundamental to the way Columbia works? It's >>very fundamental. I think what we're doing is both doing efficiencies around the data itself. So do you do compression and, of course, security around encryption. But we ingest the data index and catalog it on, then make it so that customers could get fine grained granularity for how they restore even down to the database record. And so one of the big things that we've seen, especially in Cloud First customers such as frogs Layer is they're really trying to use either the native tools to start with or build your own type. Models on the costs increased dramatically. The complexity of not having a catalog and index make restores incredibly hard. Andi. It just becomes, ah, much more painful model of hidden costs, left and right. And so what we wanted to do was really provide unique simplicity to be able to protect all of the AWS accounts and even all of the data assets across clouds in one single pane of glass and give a user experience that was dramatically different than having to run very scripts or build your own or have a tool on prim and have a different tool for this cloud versus another cloud. And by having this consolidated index obviously drive a ton of value around leverage from the data, >>Hmm, >>interesting. So, Brian, you mentioned that this is your relationship with Colombia has Bean only about sort of four months that sort of smack in the middle of the pandemic that's been going on here was Was that a trigger for you looking at alternate options? Or were Or is this something that you've been planning for a while? >>No. This has been on a road map for a little while. Um, just as we start using more AWS services and trying to figure out how do we scale what we're doing? Um, we're looking for Mormon Enterprise Backup. But then, as we looked around most the backup solutions, you end up hosting the software upgrade in the software and maintaining things on. >>Have you noticed a major change since you've been using Colombia? >>Yes, What Cuneo offered was the ability to because it's a fast solution. It's a There's an air gap between us and the backup, so I'm not hosting the backups or the data. It's in a separate account, and I can't even delete it. So there's kind of a protection level that someone who are and can't accidentally delete the stuff we're backing up >>right? And one thing that I've noticed is in the news a lot more over the last couple of days. But it's certainly been hitting a lot this year is the idea of ransomware. So a lot of customers that certainly that I speak to have been quite concerned that what's going on with that? So how are you Brian addressing that within your organization? Do you feel comfortable that you're well protected and what else are you looking at? But you're trying to protect yourselves from >>right when it comes to ransom, where we try to have our client data in such a way that no one person can access or delete all of it. And so that's where we initially had separate AWS accounts for every client and with Columbia we now have Colonial maintains that separation. So they're keeping that air gap for us. And then, you know, we're doing our own stuff internally. Just make sure we don't get something. But the backups, including our kind of that second step for say something, gets past all of our safeguards. We've got another safeguard in place that >>sounds pretty prudent. So, Chad, is that is that something that you're hearing from a lot of customers? The need for this separation of powers within the system? >>Yeah, it's coming up quite often. And I think one of the big challenges here is to deliver an air gap solution with other types of data protection products. Whether it's on primer in the cloud have a ton of complexity to it, whether you're buying a separate appliance and you have to create a network air gap or whether you're actually replicating from one AWS account into another AWS account, the cost just double. And so what we built in was a system that not only is immutable, but as Brian mentioned, there's no ability to actually delete the data because the timeto live for the data that's persisted is defined by the policy. And so if a bad actor was to get into the environment, there's no way that they could potentially go into our system and actually delete anything. But if you look at like AWS as an example, if most customers they're storing snapshots inside their account as a hole on theirs, vulnerabilities even beyond, you know, ran somewhere and just on accident or a bad actor even inside the environment that's not even ran somewhere. And so protecting that is one of the key capabilities of the platform where We're outside of the service outside of the cloud, in many cases to protect the customer's data on make sure that they can restore it to any account in the event that even a bad actor gets access to it. Yeah. So, Brian, one thing >>that I like to ask customers about, particularly and cloud services is they've changed the way that we do things. And why Why we started using cloud is often not what we're actually using it for today. So with respect to Cuneo and your services that you're running in cloud, what's something that you've noticed that you're now doing? That surprises you? One of those added bonus is that you weren't really expecting. Have you seen anything like that? As you've managed Thio to start using Clooney Oh, that did everything that you wanted it to do. And now you're finding there's these new opportunities. >>Yeah. One of the big advantages of Colombia was when we took snapshots and replicated them out of the source AWS account. It's like in the source account. There was d duplication enabled. Once you replicated to another AWS account, it re hydrates the snapshot. So everyone takes up the full amount of space And to start hitting this like, how much data do I retain versus like, Oh, this is really expensive. I should like, you know, lower my retention. And we just that totally went away with Clooney. Oh, and then as far as the cloud is, the whole what's cool is that they're kind of more past services. So rds where I don't maintain, you know, patches on the O. S or on the sequel or yours, um, application service where you're not maintaining the OS. That's kind of moving at the next level up faras less less that you're maintaining your more maintaining your code in your application, >>right? And how important is the cloud native capability of Columbia? There's plenty of backup solutions around, and we've We've had them for many years because data protection is not a new idea. Ah, lot of a lot of what other side now cloud native. We try to put things into the cloud first. How important is it? Toe have something which understands cloud native >>and it basically means they're totally aware of what we're doing. And so they're not trying to take an old solution and make it fit in the cloud. They built it for the cloud from the ground up. So when you get in there user interface, there's not all of these old buttons and knobs and stuff. It's very simple. It's a policy, a tag. And then inside the account, the tag grabs objects. So they've made a very simple user interface that's saves a lot of time on implementation. >>Excellent. What are some of the things that you're looking to do in the future now that you've better things in and you've now got four months of solid experience with the product? What are you anticipating that you're going to be doing next? >>Um, we're excited about We're starting. But some are customers in a jurors cloud with Clooney was developing capabilities for that, and then Colombia is also working on capabilities for some of our business applications. So the idea of having all of our kind of backups in one place and less separate buckets you've got to go manages exciting. >>Yes, so Chad multi cloud hybrid cloud. Their words sort of called to be the controversy over the over the years. It does certainly sound like a lot of customers they're using, or at least exploring multiple, different options on Certainly for yourselves, you'll have customers who exist in in one cloud and others that will be in a different one. So how are you addressing the idea of of hybrid cloud and multi cloud? >>Great question. So our belief is that data is going to disperse itself Mawr and Mawr, especially as time goes on and there's multiple faces, this kind of cloud adoption that we see we see kind of, you know, the initial lift into Public Cloud, which kind of created that first hybrid example than theirs. You know the optimization within the clouds, so they're looking for cost reduction and operational izing. And then it's kind of like looking at ways of how doe I utilize different clouds for different things that may be mawr operationalized arm or optimized than others. And so we really believe in this world of creating a single platform or fabric that goes and expands across all clouds, consolidates and index and catalog into one view for the end user, and allows them to be able to push data to any cloud that they need to longer term. And at the same time, protect it. The fun part about migrations is yeah, you could move data, but when you're protecting it at the same time to it allows you to actually keep your production up and running, restore a dev environment somewhere else to play around with it and do it in multiple different potential clouds on then have that initial data that's still fully protected in your environment. And so I'd say that the protection side is a really cool on. The second one is Brian mentioned was the whole Data Lake concept that sits behind where we decouple the data from the infrastructure and with past services. This is incredibly important because, let's say, a year and a half from now, the database engines not even supported with the snapshot that you have left over in your account you've been retaining, you've not got to go through the process of upgrading and getting it up to the rev toe actually even get it working in our world, we create logical backups of those data sets, and they're instantaneously available for direct query access, even right in the gooey. And so now this decoupling of infrastructure brings significant value, right now but into the future. This opens up opportunities to be able to do et al pipelines and actually levers the data well beyond back up into other use cases, >>sort of to finish up looking forward. Always, like Thio have a bit of a view of what the future future holds. Its one of my favorite parts of being at reinvent is we get to see the new technology and and what the possibilities are for for what we could use. It takes something, take it home, have a bit of a play with it and and see what we could do for next year. So but if you Brian, we'll start with you. What are you looking forward to in 2021? What do your your future plans? >>Looking forward to migrating mawr of our stuff toe platform as a service offerings where we're taking advantage of the fact that the cloud has built some of the base layers and we could just build on top of that and then the second one that's exciting is the scalability. So with a B, A s, a server lists and the other land and different things that they're running out where we don't need to run physically. See two instances, air always on databases, but things that can scale up and down based on our client workload. That's just exciting as far as our infrastructure and and just the ability for cost savings, but also that just just in time, scaling for our customer demand >>and chad yourselves at Columbia What what can we Can you give us a hint of what we we might see in 2021 from Clooney? Oh, >>yes. So the first thing I'd say that I'm most excited about any New Year is just seeing the advantages customers get with the platform, right? Like we did a lot of innovation during this time. I'd say Cove, it had, you know, some benefits and some downsides from just company growth and, you know, not being close together and having that feeling. But we innovated incredibly quickly, and we were heads down and highly efficient, and eso I'm excited about really showcasing a lot of the innovation that we built during this year, and I think our customers are moving to the cloud faster than ever. And so I'm excited toe to see a lot of that. What you'll see from us is more and more innovation outside of just, you know, the traditional realm. Changing the user experience dramatically with new innovations, which sounds kind of broad. But think of it as creating more and more of that fabric. We're going to get into new public clouds. We're going to get into new SAS services. We're going to expand the user experience in the core platform for recover ability, for security, for enabling easy work flows for various different use cases. And so I'm excited about taking the data and really leveraging it into multiple different use cases outside of data protection on into the future. >>Well, it sounds like we have a lot to look forward to from Cuneo. I I personally look forward to hearing more about it. Hopefully we get to catch up. Ah, little bit earlier, Not not quite. Wait a full 12 months between reinvents, but if not, we'll definitely be seeing you again next year and and hearing about all of the new innovations that you've managed to come up with. You've got 12 months. There's plenty of time. Yeah, definitely Awesome. Sorry. Thank you very much. Brian Brian Kale from Frogs Layer and Pritchard, Kenny from Clooney. Oh, did my guest today. I've been Justin Warren for the Cube and all of our coverage here for AWS reinvent 2020. Do check out all the rest of the videos on. We will see you next time. >>Take care, Yeah.

>> Announcer: From around the globe, it's theCUBE with digital coverage of Dell Technologies world, digital experience, brought to you by Dell Technologies. >> Hi, I'm Stu Miniman and this is theCUBE coverage of Dell Technologies world digital experience. Happy to welcome to the program. First we have a first time guest Akanksha Mehrotra, she's the Vice President of Marketing with Dell Technologies. Joining us one of our CUBE alumni, Caitlin Gordon, she's the Vice President of Product Marketing, also with Dell Technologies. Caitlin, welcome back, Akanksha welcome to the program. >> Thank you Stu, happy to be here. >> Alright, so one of the big models we've been talking about for the last few years is a change in how customers acquire things, big thing we've talked about, for many years, this shift from CAPEX to OPEX. How cloud is impacting everything Jeff Clarke in the keynote was talking about, it's the Dell Technologies on demand, DTOD, I guess is the, four letter acronym we use Akansha help us understand a little bit from your standpoint, what is it? Why is it important to your customers? >> Yeah, so Stu, as soon as you as you heard, as part of the keynote, from from Jeff and others earlier today, we've been working really hard to bring the benefits of on demand IT to our customers, in private cloud, public cloud and edge. And certainly this year, especially, we've seen a lot of interest in this, COVID have catalyzed customer interest in flexible consumption in as a service. As we talk with our customers and partners, we hear this almost daily, it's required a level of agility that candidly traditional CAPEX based models simply haven't been able to provide, I mean, imagine taking your workforce remote over the weekend, and the stress that puts on your infrastructure. And so I think that's kind of forced IT to consider some of these alternatives. Another factor has also been, companies have been wanting to preserve capital, right, and avoid large cash outlays and having this type of flexibility and being able to pay for infrastructure, as you're using it, it gives them a way to do that. So I mean, those are some of the customer drivers that we've seen. Last year at Dell Tech Summit, around the this time last year, actually, in November timeframe, we introduced Dell Technologies on demand as our umbrella program for a flexible consumption and as a service solutions. And really what it what it seeks to do is make it easier for customers to get the simplicity and flexibility of cloud, along with the performance and security of on-premises infrastructure. So it's giving them a range of consumption models that include both payment option as well as services that they can apply on any one of the products in our portfolio from end user devices to core data center infrastructure to hybrid cloud solutions. And we've announced that last year, one of the things that you heard about today, and that we're announcing over this event is that we're continually looking to make it easier and simpler for our customers with various turnkey offerings and simpler offerings for them, given the interest that we've seen. >> Yeah, I want to key off of, you mentioned the impact of COVID-19. And for your customers, it's something we've definitely seen that the promise of cloud always has been to be highly flexible, we can scale up, we can scale down. We know that some services out there aren't always as flexible as we might hope. There's certain SaaS solutions, where you're signing up for a multi year offering and even for the cloud, I might lock in some savings by buying something in bulk. So help us understand, what are the benefits that your customer sees, the savings that they get and is this truly cloud flexible, which means I can burst up and scale as I need. And I can it reached the point, oh, hey, I need half the capacity for the next six months. Can I do that? >> Yeah, absolutely. So, Stu we actually commissioned IBC to talk to a few of our customers. So let me maybe share some of the benefits that they saw in broad terms, and then I can maybe share a specific example of what a particular customer saw. So we had IDC talk to several of the customers using Dell Technologies on demand models, various GIOS, and various sort of sizes. And what they found was that on average, they saw about a 23%, lower cost of storage operations per year, which is great, right? Lower cost of operations is always great. IT is always looking for those efficiencies, especially, in the current environment, but that's not all. I think that's just sort of part of the story. What they also shared with us is that, these types of models were able to help them become much more agile in how they work and change how they work. And what they found was that they saw 54% fewer incidents of downtime and they were 92% faster in their ability to deploy storage capacity, because they had that capacity in their data center available ready for that spike when their business saw it. ` So those are just some of the broad examples of what our customers have seen. Another specific example that I would would share with you is a large multinational institution, financial services company, we've been working with them for years to service their, enterprise scale, private cloud. And then more recently, they had us also, manage their storage as a service managed utility. And they've seen phenomenal results, they've been able to get 50% more compute power at 8%, lower cost, and 90% faster or reduce time and provisioning data. It's all about the yes, it's about the cost savings but really, it's about the agility that the business gets, right. And as you started out, right, with COVID, they really needed that agility and that flexibility and having these models available, ready to spike, ready to go down, right, have been able to provide that. >> Yeah, I think another thing we've seen is, people rush to cloud because it promised that agility, and we've had those conversations before is, there's a reality of what that means, which it might not be the resiliency you're looking for, it also might not actually be as simple as he thought it might be. And we're seeing some of that come back on-prem, whether you need resiliency or performance or security, or you don't want to be really locked into a specific public cloud but you still want to have that agility in the benefits of really running your data center in a service oriented model. And that trend has been picking up over the past couple years. And as we've already said a couple times today, we've seen that accelerate, but also, we starting to see more customers ask for it. It's not just the big and more strategic and the aggressive customers that are looking for this more and more customers are kind of seeing that this is the end game and that's kind of leads into where we're going, which is, how do we make this more accessible to others? >> Well, Caitlin, you're using one of one of my punch lines that I've used for a number of years now if remember, when we thought that cloud was inexpensive and easy to use, it's not. And if we look at what customers are doing, it's a hybrid model. They're deploying in multiple environments, we're seeing the public cloud look more like the enterprise, the enterprise look more like, the public cloud. So these offerings have, OPEX flexibility and the like, make a whole lot of sense. So you've said that, you've seen a lot of growth, especially this year, any metrics you can give us on, adoption, love the one customer example, in the financial space, anything else to kind of paint the picture as to, how prevalent this is becoming. >> Yeah, maybe I'll get started. So, we've seen nearly 50%, year over year growth in the customer base or our most recent quarter, and it's growing, we've seen over 500% increase, year on year in signed contracts, customer demand in these types of models has caused us to expand our offerings to into countries like Brazil, Chile, Colombia, India, and China. I mean, we already offered about 50 plus countries and along with our partner, network and even more, so, I mean, those are just some of the data points around business traction. In the models that we have another proof point that I could point you to is that, in April, we include, we announced a payment flexibility program, which gave our customers a number of promotions and options to extend this flexibility into, across our portfolio and into other parts of our businesses. And just recently, about a month ago, we extended that, and we've seen really good traction in that as well. So I think overall, like you said there's aspects about public cloud that customers really like, and they tell us, hey, I want to be able to pay as I go, I want to be able to extend and contract the infrastructure as I'm using it. I want a simple management experience. But then as Caitlin said, they realize that Oh, but I don't want to, pay for the refactoring and then the egress and the ingress charges and some of my workloads are better off on premises for performance, locality, security, compliance reasons, right. And therein lies the promise of as a service for on-prem infrastructure, 'cause really, I keep looking for the best of both worlds. And this gives you that right you can use the consumption models to grow and shrink as you needed, you can us the payment models to only pay for what you're using and along with our partner network, you can have in the location that you want so you can sort of have your cake and eat it too. >> Yeah, and I would just add on to that is that more and more of the conversation is both about how can I consume that more as a service and pay for just what I'm using? But also, how can I spend less time maybe zero time and energy actually managing that infrastructure? And how can I then allocate the time energy resources into running my business and investing in more strategic things? So becomes both an important financial conversation but even more so a conversation about how IT can empower the business, which really just changes what we're able to do for customers. So it's an exciting kind of transition to see this really evolve into really not talking about products anymore, and helping our customers have all their business. >> Well, Caitlin, that's a really interesting point, I want you to talk to us a little bit about the Dell Tech storage as a service, how does that fit, we were just talking about don't want to talk about products, we want to talk about really moving to that full OPEX model so help connect the dots for us. >> Yeah, so we're really excited about this, this will be coming in the first half of next year, as you probably heard earlier today. And what we're doing here is we've really taken what we already have had in market. And we've really upped that to the next level, we've accelerated the simplicity of what we offer here. And think of the experience is all starting in a single console, where you just pick up four things, what's the type of storage you want, what's the performance you want, how much and for how long, that's it. And then now we're counting the time from then to when it's in your data center in days, not months, not weeks, but in days and we're able to get you up and going. And it's your data center of your choice, whether that's on-prem in your own data center, or at a colo facility, we bring that equipment in, we get that deployed, we manage it for you, you operate it, and you simply pay for what you use. So you're really in a quick time to value you're in a very simple model and you're not really responsible for managing infrastructure that's really on us. And that moves you into being in a true OPEX model and it also enables you to accelerate what you're able to leverage that whether it's Blob Storage, file storage, you can get up and running quickly and let us worry about how to manage the infrastructure and we give you the ability to operate what you need to. >> Caitlin, maybe if you could give us a little bit of color as to what happens behind the scenes to make that work. As it sounds wonderful, you've had the program around for a year, these aren't trivial things that you're talking about all the logistics, the management the the gear, and making sure that the physical and the power and everything is all set. So help us understand the engineering, the development, and what this means from kind of a services and go to market that make a solution like this work. >> Yeah, and a lot of ways we're having to change our entire business to help our customers change there's, it goes from top to bottom, and you'll get to hear a lot more about it when we're actually available next year. But when you think about it, we have a lot of the DNA, we have a lot of the experience, we have the technology, but we almost have to completely flip the script on ourselves of how we deliver it, who our customer is, what our then end user customer needs from us, and what the role of things like our global services organization is what the role of our global sales organization is and how do we accelerate providing outcomes to our customers and get the rest out of their way. And the fact that I haven't mentioned a product name, but by the way, we actually have industry leading products and pretty much every category. So of course, on the back end, all of this is going to be powered by our industry leading storage solutions, like power store will be in your data center but at the same time, we will actually have worked to really masked that you don't even need to know that nor do you need to really operate much beyond what you need to really run your business. And that's really it's been an interesting work for us to just flip how we think about everything and you'll hear a whole lot more about it next year as we really bring this out into market but it's been really fun and a big learning for everyone. >> Excellent well yeah, something something power is underneath there well Caitlin. All right why don't you both give us the final takeaway for the Dell Tech on demand account. Start with you in just give us the final takeaway. >> Yeah, so I think look, I back to kind of what we were talking about, we've actually been offering these types of solutions to our customers for a really long time. Through Dell financial services, we've been offering payment flexibility for over 23 years, over 15 years and manage utility. So the customer example that I gave you is a customer who's running storage as a service and has been for many years, I think, building on that experience, listening to our customers feedback over that time period and over, of course, this past year, we're looking to apply all of that, to make it even more simpler for them to consume our infrastructure in the near future. And so, storage as a service is going to be a really exciting proof point of that, the momentum stats and some of the other things that I shared with you today and that you're going to hear about over the next couple of days or another proof point of it. But we're excited about this, and looking forward to continuing the dialogue with our customers with our partners and (mumbles) >> Then I would I'll kind of play off of one of your words there which is is all about simplicity for us is how do we take what we've been able to do for a lot of our customers accelerate that and simplify it to a point where we can offer that for all of our customers. And we're really looking to accelerate this first with storage and then get all of our offerings really into this model, because it's really about getting our customers out of managing infrastructure and give them the time, energy, resources to manage their business and simplicity is paramount to making sure that happens. >> Caitlin and Akanksha, thank you so much for giving us the updates. Congratulations to all the progress and definitely looking forward to hearing more beginning of next year. Thanks for joining. >> Thank you Stu. >> Thank you Stu >> All right, I'm Stu Miniman this is Dell Technology world digital experience. I'm Stu Miniman. And thank you as always for watching theCUBE (upbeat music)

our studios in the heart of Silicon Valley Palo Alto California this is a cute conversation welcome to another wiki bond digital community event this one's sponsored by Columbia I'm your host Peter Burris any business that aspires to be a digital business needs to think about its data differently it needs to think about how data can be applied to customer experience value propositions operations that improve profitability and strategic options for the business as it moves forward but that means openly either we're thinking about how we embed data more deeply into our operations that means we must also think about how we're going to protect that data so the business does not suffer because someone got a hold of our data or corrupted our data or that a system just failed and we needed to restore that data very quickly now what we want to be able to do is we want to do that in a way that's natural and looks a lot like a cloud because we want that cloud experience in our data protection as well so that's we're going to talk about with clue Meo today a lot of folks think in terms of moving all the data into the cloud we think increasingly we have to recognize a cloud is not a strategy for centralizing data but rather distributing data and being able to protect that data where it is utilizing a simple common cloud like experience it's becoming an increasingly central competitive need for a lot of digital enterprises the first conversation we had was with a puja and Kumar who John is a CEO and co-founder of comeö let's hear a puja I had to say about data value data services and clue me oh who john welcome to the show Thank You Bertram nice to be here so give us the update in Colombia so Tomio is a two year old company right we just recently launched out of stealth so so far you know we we came out with the innovative offering which is a SAS solution to go and protect on premises you know VMware and BMC environments that's what we launched out of style two months ago we our best of show when we came out of stealth in in VMware 2019 well ultimately we started with a vision about you know protecting data irrespective of where it resides so it was all about you know you know on-premises on cloud and other SAS services so one single service that protects data irrespective of where it resides so far we executed on on-premises VMware and VM see today what we are announcing for the first time is our protection to go and protect applications natively built on AWS so these are applications that an aptitude natively built on AWS that clue me or as a service will protect irrespective of you know them running you know in one region or cross region cross accounts and a single service that will allow our customers to protect native AWS applications the other big announcement we are making is a new round of financing and that is testament to the interest in the space and the innovative nature of the platform that we have built so when we came out of stealth we announced we had raised two rounds of financing 51 million dollars in series a and Series B rounds of financing today what we are announcing is a Series C round of financing of 135 million dollars the largest I would say Series C financing for a SAS enterprise company especially a company that's a little over two years old Oh congratulations that's gonna buy a lot of new technology and a lot of customer engagement but what customers as I said up from where customers are really looking for is they're looking for tooling and methods and capabilities that allow them to treat their data differently talk a little bit about the central importance of data and how it's driving decisions of Cluny oh yes so fundamentally you know when we built out the the data platform it was about going after the data protection as the first use case in the platform longer term the journey really is to go from a data protection company to a data management company and this is possible for the first time because you have the public cloud on your side if you truly built a platform for the cloud on the public cloud you have this distinct advantage of now taking the data that you're protecting and really leveraging it for others that you can enable the enterprise for and this is exactly what enterprises are asking for especially as they you know you know make a transition from on-premises to the public cloud where they are powering on more and more applications in the public cloud and they really you know sometimes have no idea in terms of where the data is sitting and how they can take advantage of all these data sources that ultimately Klum is protecting well no idea where the data is sitting take advantage of these data sources presumably facilitate new classes of integration because that's how you generate value out of data that suggests that we're not just looking at protection as crucially important as it is we're looking at new classes of services they're going to make it possible to alter the way you think about data management if I got that right and what are those new services yes it's it's a journey as I said right so starting with you know again data protection it's also about doing data protection across multiple clouds right so ultimately we are a platform even though we are announcing you know AWS you know application support today we've already done VMware and VM C as we go along you'll see us kind of doing this across multiple clouds so an application that's built on the cloud running across multiple clouds AWS asher and GC p or whatever it might be you see as kind of doing data protection across in applications in multiple clouds and then it's about going and saying you know can we take advantage of the data that we are protecting and really power on adjacent use cases you know they could be security use cases because we know exactly what's changing when it's changing there could be infrastructure analytics use cases because people are running tens of thousands of instances and containers and n VMs in the public cloud and if a problem happens nobody really knows what caused it and we have all the data and we can kind of you know index it in the backend analyze in the backend without the customer needing to lift a finger and really show them what happened in their environment that they didn't know about right so there's a lot of interesting use cases that get powered on because you have the ability to index all the data here you have the ability to essentially look at all the changes that are happening and really give that visibility to the end customer and all of this one-click and automating it without the customer needing to do much I will tell you this that we've talked to a number of customers of Cuneo and the fundamental choice the clue mio choice was simplicity how are you going to sustain that even as you add these new classes of services yes that is the key right and that is about the foundation we have built at the end of the day right so if you look at all of our customers that have you know on-boarded today it's really the experience where in less than you know 15 minutes they can essentially start enjoying the power of the platform and the backend that we have built and the focus on design that we have is ultimately why we are able to do this with simplicity so so when we when we think about you know all the things we do in the backend there's obviously a lot of complexity in the backend because it is a complex platform but every time we ask ourselves the question that okay from a customer perspective how do we make sure that it is one click and easy for them so that focus and that attention to detail that we have behind the scenes to make sure that the customer ultimately should just consume the service and should not need to do anything more than what they absolutely need to do so that they can essentially focus on what adds value to their business takes a lot of Technology a lot of dedication to make complex things really simple absolutely whoo John Kumar CEO and co-founder of Clue leo thanks very much for being on the cube Thank You bigger great conversation with poo John data value leading to data services now let's think a little bit more about how enterprises ultimately need to start thinking about how to manifest that in a cloud rich world Chad Kenny is the vice president and chief technologist at Kumi oh and Chad and I had an opportunity to sit down and talk about some of the interesting approaches that are possible because of cloud and very importantly to talk about a new announcement that clew mios making as they expand their support of different cloud types let's see what Chad had to say the notion of data services has been around for a long time but it's being upended recast reformed as a consequence of what cloud can do but that also means that cloud is creating new ways of thinking about data services new opportunities to entry and drive this powerful approach of thinking about digital businesses centralized assets and to have that conversation about what that means we've got Chad Kenny who's a VP and chief technologist of comeö with us today Chad welcome to the cube thanks so much for having me okay so let's start with that notion of data services and the role the clouds gonna play loomio has looked at this problem with this challenge from the ground up what does that mean so if you look at the the cloud as a whole customers have gone through a significant journey we've seen you know that the first shadow IT kind of play out where people decided to go to the cloud IT was too slow it moved into kind of a cloud first movement where people realize the power of cloud services that then got them to understand a little bit of interesting things that played out one moving applications as they exist were not very efficient and so they needed to react exort anapa second SAS was a core way of getting to the cloud in a very simplistic fashion without having to do much of whatsoever and so for applications that were not core competencies they realized they should go SAS and for anything that was a core competency they needed to really reaaargh attack to be able to take advantage of those you know very powerful cloud services and so when you look at it if people were to develop applications today cloud is the default that you'd go towards and so for us we had the luxury of building from the cloud up on these very powerful cloud services to enable a much more simple model for our customers to consume but even more so to be able to actually leverage the agility and elasticity of the cloud think about this for a quick second we can take facilities break them up expand them across many different computer resources within the cloud versus having to take kind of what you did on Prem in a single server or multitudes of servers and try to plant that in the cloud from a customer's experience perspective it's vastly different you get a world where you don't think about how you manage the infrastructure how you manage the service you just consume it and the value that customers get out of that is not only getting their data there which is the on-ramp around our data protection mechanisms but also being able to leverage cloud native services on top of that data in the longer term as we have this one common global index and path and what we're super excited today to announce is that we're adding in AWS native capabilities to be able to date and protect that data in the public cloud and this is kind of the default place where most people go to from a cloud perspective to really get their applications up and running and take advantage of a lot of those cloud native services well if you're gonna be cloud native and promised to customers as you can support their workloads you got to be obviously on AWS so congratulations on that but let's go back to this notion of user word powerful mm-hmm 80 of us is a mature platform GCPs coming along very rapidly asher is you know also very very good and there are others as well but sometimes enterprises discover that they have to make some trade-offs to get the simplicity they have to get less function to get the reliability they have to get rid of simplicity how does ku mio think through those trade-offs to deliver that simple that powerful that reliable platform for something as important as data protection and data services in general so we wanted to create an experience that was single click discover everything and be able to help people consume that service quickly and if you look at the problem that people are dealing with a customer's talked to us about this all the time is the power of the cloud resulted in hundreds if not thousands of accounts within AWS and now you get into a world where you're having to try to figure out how do I manage all of these for one discover all of it and consistently make sure that my data which as you've mentioned is incredibly important to businesses today as protect it and so having that one common view is incredibly important to start with and the simplicity of that is immensely powerful when you look at what we do as a business to make sure that that continues to occur is first we leverage cloud native services on the back which are complex and and and you know getting those things to run and orchestrate are things that we build on the back end on the front end we take the customer's view and looking at what is the most simple way of getting this experience to occur for both discovery as well as you know backup for recovery and even being able to search in a global fashion and so really taking their seats to figure out what would be the easiest way to both consume the service and then also be able to get value from it by running that service AWS has been around well AWS in many respects founded the cloud industry it's it's you know certainly Salesforce and the south side but AWS is the first company to make the promise that it was going to provide this very flexible very powerful very agile infrastructure as a service and they've done an absolutely marvelous job about it and they've also advanced the state of the art of the technology dramatically and in many respects are in the driver's seat what trade offs what limits does your new platform face as it goes to AWS or is it the same coolio experience adding now all of the capabilities of AWS it's a great question because I think a lot of solutions out there today are different parts and pieces kind of klom together well we built is a platform that these new services just get instantly added next time you log into that service you'll see that that available to you and you can just go ahead and log in to your accounts and be able to discover directly and I think that the Vout the power of SAS is really that not only have we made it immensely secure which is something that people think about quite a bit with having you know not only data in flight but data at rest encryption and and leveraging really the cloud capabilities of security but we've made it incredibly simple for them to be able to consume that easily literally not lift a finger to get anything done it's available for you when you log into that system and so having more and more data sources in one single pane of glass and being able to see all the accounts especially in AWS where you have quite a few of those accounts and to be able to apply policies in a consistent fashion to ensure that you're you know compliant within the environment for whatever business requirements that you have around data protection is immensely powerful to our customers Chad Kenney chief technologist plumie Oh thanks very much for being on the tube thank you great conversation Chad especially interested in hearing about how klum EO is being extended to include AWS services within its overall data protection approach and obviously into Data Services but let's take a little bit more into that Columbia was actually generated and prepared a short video that we could take a look at that goes a little bit more deeply into how this is all going to work [Music] enterprises are moving rapidly to the cloud embracing sass for simplified delivery of key services in this cloud centric world IT teams can focus on more strategic work accelerating digital transformation initiatives when it comes to backup IT is stuck designing patching and capacity planning for on-premise systems snapshots alone for data protection in the public cloud is risky and there are hundreds of unprotected SAS applications in the typical enterprise the move to cloud should make backup simpler but it can quickly become exponentially worse it's time to rethink the backup experience what if there were no hardware software or virtual appliances to size configure manage or even buy it all and by adding Enterprise backup public cloud workloads are no longer exposed to accidental data deletion and ransomware at Clube o we deliver secure data backup and recovery without any of that complexity or risk we provide all of the critical functions of enterprise backup d dupe and scheduling user and key management and cataloging because we're built in the public cloud we can rapidly deliver new innovations and take advantage of inherent data security controls our mission is to protect your data wherever it's stored the clew mio authentic SAS backup experienced scales on-demand to manage and protect your data more easily and efficiently and without things like cloud bills or egress charges pluto gives you predictable costs monitoring global backup compliance is far simpler and the built-in always-on security of Clue mio means that your data is safe take advantage of the cloud for backup with no constraints clew mio authentic SAS for the enterprise great video as we think about moving forward in the future and what customers are trying to do we have to think more in terms of the native services that cloud can provide and how to fully exploit them to increase the aggregate flexible both within our enterprises but also based on what our supplies have to offer we had a great conversation with wounds Young who is the CTO and co-founder of Clue mio about just that let's hear it wound had to say everybody's talking about the cloud and what the cloud might be able to do for their business the challenge is there are a limited number of people in the world who really understands what it means to build for the cloud utilizing the cloud it's a lot of approximations out there but not a lot of folks are deeply involved in actually doing it right we've got one here with us today woo Jung is the CTO and co-founder of Cluny o moon welcome to the cube how they tittie here so let's start with this issue of what it means to build for the cloud now loomio has made the decision to have everything fit into that as a service model what is that practically mean so from the engineering point of view building our SAS application is fundamentally different so the way that I'll go and say is that at Combe you know we actually don't build software and ship software what we actually do it will service and service is what we actually ship to our customers let me give you an example in the case of chromium they say backups fail like software sometimes fails and we get that failures too the difference in between criminal and traditional solutions is that if something were to fail we are the one detecting that failure before our customers - not only that when something fails we actually know exactly why you fail therefore we can actually troubleshoot it and we can actually fix it and upgrade the service without the customer intervention so it's not about the bugs also or about the troubleshooting aspect but it's also about new features if you were to introduce our new features we can actually do this without having customers upgraded code we will actually do it ourselves so essentially it frees the customers from actually doing all these actions because we will do them on behalf of them at scale and I think that's the second thing I want to talk about quickly is that the ability to use the cloud to do many of the things that you're talking about at scale creates incredible ranges of options that customers have at their disposal so for example AWS customers have historically used things like snapshots to provide a modicum of data protection to their AWS workloads but there are other new options that could be applied if the system's are built to supply them give us a sense of how kkumeul is looking at this question of you know snapshots versus something else yeah so basically traditionally even on the on print side of the things you have something called a snapshot and you had your backups right and they're they're fundamentally different but if you actually shift your gears and you look at what they WS offers today they actually offers the ability for you to take snapshots but actually that's not a backup right and they're fundamentally different so let's talk about it a little bit more what it means to be snapshots and a backup right so let's say there's a bad actor and your account gets compromised like your AWS account gets compromised so then the bad actor has access not only to the EBS volumes but also to the EBS snapshots what that means is that that person can actually go ahead and delete the EBS volume as well as the EBS snapshots now if you had a backup let's say you actually take a backup of that EBS volume to Kumu that bad actor will have access to the EBS volumes however you won't be able to delete the backup that we actually have in Kumu so in the whole thing the idea of Kumi on is that you should be able to protect all of your assets that being either an on-prem or an AWS by setting up a single policies and these are true backups and not just snapshots and that leads to the last question I have which is ultimately the ability to introduce these capabilities at scale creates a lot of new opportunities that customers can utilize to do a better job of building applications but also I presume managing how they use AWS because snapshots and other types of service can expand dramatically which can increase your cost how is doing it better with things like native backup services improve a customer's ability to administer their AWS spend and accounts great question so essentially if you look at the enterprise's today obviously they have multiple you know on-premise data centers and also a different cloud providers that the you like AWS and Azure and also a few SAS applications right so then the idea is for kkumeul is to create this single platform where all of these things can actually be backed up in a uniform way where you can actually manage all of them and then the other thing is all doing it in the cloud so if you think about it if you don't solve the poem fundamentally in the cloud there's things that you end up paying later on so let's take an example right moving bytes moving bytes in between one server to the other traditionally basically moving bytes from one rack to the other it was always free you never had to pay anything for that certainly in the data center alright but if you actually go to the public cloud you cannot say the same thing right basically moving by it across aw s recent regions is not free anymore moving data from AWS to the on premises that's not free either so these are all the things that any you know car provider service provider like ours has to consider and actually solve so that the customers can only back it up into Kumu but then they actually can leverage different cloud providers you know in a seamless way without having to worry all of this costs associated with it so kkumeul we should be able to back it up but we should be able to also offer mobility in between either AWS backup VMware or VNC so if I can kind of summarize what you just said that you want to be able to provide to an account to an enterprise the ability to not have to worry about the backend infrastructure from a technical and process standpoint but not also have to worry so much about the backend infrastructure from a cost and financial standpoint that by providing a service and then administering how that service is optimally handled the customer doesn't have to think about some of those financial considerations of moving data around in the same way that they used to oh I got that right I absolutely yes basically multiple accounts multiple regions multiple providers it is extremely hard to manage what Cuneo does it will actually provide you a single pane of glass where you can actually manage them all but then if you actually think about just and manageability this actually you can actually do that by just building a management layer on top of it but more importantly you and we need to have a single data you know repository for you for us to be able to provide a true mobility in between them one is about managing but the other thing is about if you're done if you're done it the real the right way it provides you the ability to move them and it leverages the cloud power so that you don't have to worry about the cloud expenses but kkumeul internally is the one are actually optimizing all of this try our customers wound jeong CTO and co-founder of Kaleo thanks very much for being on the queue thank you thanks very much moon I want to thank chromeo for providing this important content about the increasingly important evolution of data protection and cloud now here's your opportunity to weigh in on this crucially important arena what do you think about this evolving relationship how do you foresee it operating in your enterprise what comments do you have what questions do you have of the thought leaders from Cluny oh and elsewhere that's what we're gonna do now we're gonna go into the crowd chat and we're gonna hear from each other about this really important topic and what you foresee in your enterprise as your digital business transforms let's crouch at

>> Announcer: From Austin, Texas it's The Cube covering Pure Storage Accelerate 2019, brought to you by Pure Storage. >> Good morning. From Austin, Texas, Lisa Martin with Dave Vellante at Pure Accelerate 2019. This is our second day. We just came from a very cool, interesting, keynote, Dave whenever there's astronauts my inner NASA geek from the early 2000s. She just comes right back up Leland Melvin was on >> Amazing, right? >> With a phenomenal story. Talking about technology and the feeling of innovation but also a great story of inspiration from a steam perspective science, technology, engineering, arts, math, I loved that and, >> Dave: And fun >> Very fun. But also... >> One of the better talks I've ever seen >> It really was. It had so many elements that I think you didn't have to be a NASA fan or a NASA geek or a space geek to appreciate the all of the lessons that Leland Melvin learned along the way that he really is inspiring, everybody the audience to take note of. It was I thought it was... >> And incredibly accomplished, right? I mean scientist, MIT engineer, played in the NFL, went to space, he had some really fun stuff when they were, you know, messing around with with gravity. >> Lisa: Yes. >> I never knew you could do that. He had like this water. >> Lisa: Water, yeah. >> Bubble. >> I'd never seen that before and they were throwing M&M's inside (laughter) and he, you know consumed it choked on it, which is pretty funny. >> Yeah, well it was near and dear to me. I worked with NASA my first job out of grad school. >> Dave: Really? >> I did, and managed biological pilots that flew on the space shuttle and the mission that the he talked about that didn't land, Colombia. That was the mission that I worked on. So when he talked about that countdown clock going positive. I was there on the runway with that. So for me, it just struck a chord of, >> Dave: so this is of course the 50th anniversary of the moonwalk. And you know I have this thing about watches, kind of like what you have with shoes (chuckles) >> Lisa: Hey, handbags. >> Is that not true? Oh, It's handbags for you? (laughing) >> Dave: I know this really that was a terrible thing for me to say. >> That's okay. >> Dave: You have great shoes so I just I just assumed that not good to make assumptions. So I bought a moon watch this year which was the watch that Neil Armstrong used to not the exact one but similar one, right? >> Lisa: Yeah. And it actually has an acrylic face because they're afraid if it cracked in space you'd have glass all over the place. [Lisa] Right. So that's a little nostalgia there. >> Well one of the main things too as you look at the mission that President John F. Kennedy established in the 60's for getting a man in space in that 10-year period. That being accomplished and kind of a parallel with what Pure Storage has done in its first 10 years of tremendous innovation. This keynote again Day 2, standing room only at least about 3000 people or so here. Storage as James Governor said, your friend and also who keynoted after Leland this morning you know, (mumbles) Software's eating the world storage is eating the world we have to have secure locations to store all this data so that we can extract maximum value from it. So nice parallel between the space program and Pure Storage. >> James is really good, isn't he? I mean he had to follow Leland and I mean again one of the better talks I've ever heard, but James is very strong, he's funny, he's witty he's he cuts to the chase. >> Lisa: Yes. >> He always tells it like it is. He's a very Monkchips is very focused on developers and they do a really good job there, one of the things he talked about was S3 and how Amazon uses this working backwards methodology which maybe a lot of people don't know about but what they do is they write and rewrite and rewrite and vet and rewrite the press release before they announce the product and even before they develop the products they write the press release and then they work backwards from there. So this is the outcome that we are trying to achieve, and it's very disciplined process that they use and as he said they may revise it hundreds and hundreds of times and he put up Andy Jassy's quote from 2004, around S3. That actually surprised me. 2000...Maybe I read it wrong. >> Lisa: No, it was 2004. >> Because S3 came out after EC2 which was 2006 so I don't know. Maybe I'm getting my dates wrong or I think James actually got his dates wrong but who knows, maybe you know what? Maybe he got a copy of that from the internal working document, working backwards doc that could be what it was but again the point being they envisioned this simple storage that developers didn't have to think about >> Lisa: Right. >> That was virtually unlimited in capacity, highly available and you know, dirt cheap which is what people want and so he talked about that and then he gave a little history of the Dell technology families and I tweeted out this in a funny little you know basically pivotal VM ware EMC and Dell and their history Dell was basically IPO 1984 and then today. There was a few things in between I know but he's got a great perspective on things and I think it resonated with the audience then he talked a lot about Kubernetes jokingly tongue-in-cheek how Kubernetes everybody thought was going to kill VMware but his big takeaway was look you got all these skills of (mumbles) Skills, core database skills, I would even add to that you know understanding how storage works and I always joke if your career is based on managing lawns you might want to rethink your career. But his point was which I liked was look all those skills you've learned are valuable but you now have to step up your game and learn new skills. You have to build on top of those skills so the history you have and the knowledge that you've built up is very valuable but it's not going to propel you to the next decade and so I thought that was a good takeaway and it was an excellent talk. >> So looking back at the conversations yesterday the press releases that came out the advancements of what Pure is doing, with AWS, with Nvidia, with the AI data-hub for example, delivering more of their portfolio as a service to allow businesses whether it's a law-firm like we talked to yesterday utility or Mercedes AMG Petronas Motor-sport, to be able to access data securely, incredibly quickly, recover it restore it absolutely critical and really can be game-changing depending on the type of organization. I want to get your perspectives on some of the things you heard anecdotally yesterday after we wrapped in terms of the atmosphere, the vibe, the thoughts on Pure's next 10 years. >> Yeah, so several things, just some commentary so it's always good at night you go around you get a lot of data we sometimes call it metadata. I think one of the more interesting announcements to me was the block-storage on AWS. I don't necessarily think that this is going to be a huge product near term for Pure in terms of meaningful revenue, but I think it's interesting that they're embracing the trend of the Cloud and are actually architecting Cloud solutions using Amazon services and blending in their own super gluing their own, I mean it's not really superglue but blending in their own software for their customers to extend. Now, you know some of the nuances I don't think they are going to have they have better right performance I think they'll have better read performance clearly they have better availability I think it's going to be a little bit more expensive. All these things are TBD that's just my take based on looking at what I've seen and talking to some people but to me the important thing is that Pure's embracing that Cloud model. Historically, companies that are trying to defend an existing business, they retreat. You know, they denigrate they don't embrace. We know that Pure's going to make more money on pram than it does in the Cloud. At least I think. And so it's to their advantage for companies to stay on-prem but at the same time they understand that trend is your friend and they're embracing that so that was kind of one thing. The second thing I learned is Charlie Giancarlo spent a lot of time with them last night as did you. He's a bit of a policy wonk in very certain narrow areas. He shared with me some of the policy work that he's done around IP protection and not necessarily though on the side that you would think. You would think that okay IP protection that's a good thing but a lot of the laws that were trying to be promoted for IP protection were there to help big companies essentially crush small companies so he fought against that. He shared with me some things around net neutrality. You would think you know you think you know which side of net neutrality he'd be on not necessarily so he had some really interesting perspectives on that. We also talked to and I won't share the name of the company but a very large financial institution that's that's betting a lot on Pure was very interesting to me. This is one of the brand names everybody would know it if you heard it. And their head of storage infrastructure was here, at the show. Now I know this individual and this person doesn't go to a lot of shows >> Maybe a couple a year. >> This person chose to come to this show because they're making an investment in Pure. In a fairly big way and they spent a lot of time with Pure management, expressing their desires as part of an executive form that Pure holds they didn't really market that a lot they didn't really tell us too much about it because it was a little private thing but I happen to know this individual and and I learned several things. They like Pure a lot, they use it for a lot of their workloads, but they have a lot of other storage, they can't necessarily get rid of that other storage for a lot of reasons. Inertia, technical debt, good tickets at the baseball game, all kinds of politics going on there. I also asked specifically about some hybrid companies products where the the cost structure's a little bit better so this gets me to flash array C and we talked to Charlie Giancarlo about this about his flash prices come down and it and opens up new markets. I got some other data yesterday and today that you know that flash array C is not going to be quite priced we don't think as well as hybrid arrays closing the gap it's between one and one and a quarter, one and a half dollars per gigabyte whereas hybrid arrays you are seeing half that, 70 cents a gigabyte. Sometimes as low as 60 cents a gigabyte. Sometimes higher, sometimes high as a dollar but the average around 65-70 cents a gigabyte so there's still a gap there. Flash prices have to come down further. Another thing I learned I'm going to just keep going. >> Lisa: Go ahead! >> The other thing I learned is that China is really building a lot of fab capacity in NAND to try to take out the thumb-drive market-place so they are going to go after the low-end. So companies like Samsung and Toshiba, Toshiba just renamed the company, I can't remember the name of the company but Micron and the NAND flash NAND manufacturers are going to have to now go use their capacity and go after the enterprise because China fab is going to crush the low-end and bomb the low-end pricing. Somebody else told me about a third of flash consumption is in China now. So interesting things going on there. So near term, flash array C is not going to just crush spinning disk and hybrid, it's going to get closer and it's going to slowly eat away at that as NAND prices come down it really could more rapidly eat away at that. So I just learned some other stuff too but I'll take a breath. (laughter) >> So one of the things I think we are resounding with it we heard not just yesterday on the program day but even last night at the executive event we were at is that from this large financial services company that you mentioned, Pure storage is a strategic partner to many organizations from small to large that is incredibly valued to your point the Shuttleman only goes to maybe a couple of events a year and this is one of them? >> Dave: Right. >> This is a company that in its first 10 years has embraced competition head on and I loved how you talked about yesterday 10 years ago they just drove a truck through EMC's market and sort of ripping and replacing. They're bold but they're also doing it in a way that's very methodical. They're working on bringing you know changing companies' perspectives of even backup data as becoming an asset to put it on flash. Because if you can't rapidly restore that, if there's an outage whether it is an attack or it's unintentional human related, that data can't be recovered quickly, you're in a big big problem. And so them as a strategic component of this isn't in any industry I think it was a very resounding sentiment that I heard and felt yesterday. >> Yeah, this ties into tam expansion of what we talked to Charlie Giancarlo about new workloads with AI as an example flash or AC lowering prices will open up those some of those new workloads data protection backup is clearly an opportunity and I think it's interesting, you're seeing a lot of companies now announce a lot of vendors announce flash based recovery systems I'll call them recovery systems because I don't even consider them backup anymore it's not about backup, it's about recovery. Oracle was actually one of the first to use that kind of concept with the zero data loss recovery appliance they call it recovery. So it's all about fast and near instantaneous recovery. Why is that important? It's because it's companies move toward a digital transformation and what does that mean? And what is a digital business? Digital business is all about how you use data and leveraging data in new ways to create new value to monetise or cut cost. And so being able to have access to that data and recover from any inaccess to that data in a split-second is crucial. So Pure can participate in that, now Pure's not alone You know, it's no coincidence that Veritas and Veeam and Cohesity and Rubrik they work with Pure, they work with HPE. They work with a lot of the big players and so but so Pure has to you know, has some work to do to win its fair share. Staying on backup for a moment, you know it's interesting to see, behind us, Veritas and Veeam have the biggest sort of presence here. Rubrik has a presence here. I'm sure Cohesity is here maybe someway, somehow but I haven't seen them >> I haven't either. >> Maybe they're not here. I'll have to check that up, but you know Veeam is actually doing very well particularly with lower ASPs we know that about Veeam. They've always come at it from the mid-market and SMB. Whereas Cohesity and Rubrik and Veritas traditionally are coming at it from a higher-end. Certainly Cohesity and Rubrik on higher ASPs. Veeam's doing very well with Pure. They're also doing very well with HPE which is interesting. Cohesity announced a deal with HPE recently I don't know, about six months ago somebody thought "Oh maybe Veeaam's on the outs." No, Veeam's doing very well with HPE. It's different parts of the organization. One works with the server group, one works with the storage group and both companies are actually doing quite well I actually think Veeam is ahead of the curve 'cause they've been working with HPE for quite some time and they're doing very well in the Pure base. By partnering with companies, Pure is able to enter that market much in the same way that NetApp did in the early days. They have a very tight relationship for example with Commvault. So, the other thing I was talking to Keith Townsend last night totally not secretor but he's talking about Outpost and how Amazon is going to be challenged to service Outpost Outpost is the on-prem Amazon stack, that VMware and Amazon announced that they're co-marketing. So who is going to service outpost? It's not going to be Amazon, that's not their game in professional service. It's going to have to be the ecosystem, the large SIs or the Vars the partners, VMware partners 'cause that's not Vmwares play either. So Keith Townsend's premise, I'd love to have him on The Cube to talk about this, is they're going to have trouble scaling Outpost because of that service issue. Believe it or not when we come to these conferences, we talk about other things than just, Pure. There's a lot of stuff going on. New Relic is happening this week. Oracle open world is going on this week. John Furrier just got back from AWS Bahrain, and of course we're here at Pure Accelerate. >> We are and this is our second day of two days of coverage. We've got Coz on next who I think has never been on The Cube. >> Dave: Not to my knowledge. >> We've got Kix on later. A great lineup, more customers Rob Lee is going to be on. So we're going to be digging more into Pure's Cloud strategy, the next ten years, how they're going to accelerate that and pack it into the next couple of years. >> I'll tell you one of the things I want to do, Lisa. I'll just call it out. An individual from Dell EMC wrote a blog ahead of Pure Accelerate I think it was last week, about four or five days ago and this individual called out like one, two, three, four.... five things that we should ask Pure so we should ask them, we should ask Coz we should ask Kix. There was criticism, of course they're biased. These guys they always fight. >> Lisa: Naturally. >> They have these internecine wars. >> Lisa: Yep. >> Sometimes I like to call them... no I won't say it. So scale out, question mark there we want to ask Coz about that and Kix. Pure uses proprietary flash modules. They do that because it allows them to do things that you can't do with off-the-shelf flash. I want to ask and challenge them that. I want to ask about their philosophy on tiering. They don't really believe in tiering, why not? I want to understand that better. They've made some acquisitions, Compuverde is one acquisition, it's a file system. What does that mean for flash play? >> Now we didn't hear anything about that yesterday, so that's a good point that we should dig into that. >> Yeah, so we'll bring that up. And then the Evergreen competitors hate Evergreen because Pure was first with it they caught everybody off guard. I said it yesterday, competitors hate Evergreen because competitors live off of maintenance and if you're not on their maintenance they just keep jacking up the maintenance prices and if you don't move to the new system, maintenance just keeps getting more and more and more and more expensive and so they force you, you're locked in. Force you to move. Pure introduced this different model. You pay for the CapEx up front and then, you know, after three years you get a controller swap. You know, so... >> To your point competitors hate it, customers love it. We heard a lot about that yesterday, we've got a couple more customers on our packed program today, Dave so let's get right to it! >> Great. >> Let's wrap up so we can get Coz on stage. >> Dave: Alright, awesome. >> Alright, for Dave Vellante. I'm Lisa Martin, you're watching The Cube from Pure Accelerate 2019, day two. Stick around 'Coz' John Colgrove, CTO, founder of Pure, will be on next. (upbeat music)

>> from Seattle Washington It's the Q covering AWS Imagine brought to you by Amazon Web service is >> Hey, welcome back there, buddy Geoffrey here with the Cube. We're in downtown Seattle Day Ws Imagine Edie, you event. It's their education event and every education Everything from K through 12. The higher education community College Retraining after service is a really great show. It's a second year. We're happy to be here. We've got somebody has come all the way from Spain to talk about his very special company. It's Ignasi. Nuclear is he is >> the CEO of click dot edu. Yeah, nice. You see? Welcome. >> Thank you are way really pleased to be with you. >> Great. So tell us, kind of what is clicky? Do you What? What is kind of your core value? >> It's ah, platform that makes all the things that the school needs seeing atleast in Spain. So it's a miss system also on elements also the communication with the family that Petra is Ah Wei Tau financial the school and also a lot of things that they are related on >> right? And you've been around for a while. So when did the company started? How was kind of some basic numbers on how many customers do you have? Could you operate in a lot of countries? A lot of schools? >> The as we have schools working with us already in all of Spain, Also in Chile, Colombia, Arneson, UK. On also in a little country in Europe that is called Andorra. So we're really happy because you have more than 1,000,000 off users working with us. >> 1,000,000. Congratulations. And is it mainly do you specialize between, say, K through 12 or higher education? Or we're kind of all over the place? >> Yes, we're focusing K 12 schools. So the one off the important parts are the communication with parents on dhe to follow all the things that the student. That's >> right. So you guys have a very special thing that you're announcing here at the show is really focusing on Alexa for K through 12 which nobody else is doing. That's really something unique that you guys, How did you get in that? What did you see in voice communication and Alexa that you couldn't do in the platform before that? You really saw the opportunity? >> Yes. All the people say is that >> the future or the present Now is the voice on all we will communicate by boys in the future over Internet. You see a lot off young guys doing all the things my boys know, right? Texting, etcetera. So we thought that it could be a nice idea that the communication between parents and also for a students to the school and be on in the other way, could be could be by boys. So we imagine how to do >> it on. We did it. It's really knew. >> When did you start it? When did you start that project? >> This project we began three months ago, >> three months ago. So, >> yeah, it's really, really knew the boy's idea, right? It was in >> a show that I have seen. Ah ah, law. A lot of people were talking about that, but there were, at least in Spain, in the Spanish. Nothing about so with it, we can be the first. So >> we leave. That's >> great. So before we turn the >> cameras on, we're talking about some of the issues that you have in one of the ones is integration to all these systems because, you know, I have kids. I might have multiple kids in a couple different grades. You have kids and a fine looking for access on their homework or their test scores. You know he's got integrate with all those different back ends to keep things private. But you're kind of in a good spot because your system is the one that's on the back end, right? Yeah, so that worked pretty well. And then the other piece, he talked about his two way voice. I don't think a lot of people think in voice communication, yet it's still more of an ask and get a reply asking and get a reply. But you guys are actually pushing notice vacations from the school, out to the families using voice. How's that working out? You know what are some of the use cases? Yeah, >> it's like it's like the parent can ask Toe elixir, for example, What's a home or for tomorrow for one of your son or daughter on DA on The Echo tell you about that. So it's really impressive, because in that moment the system goes to the school system to get that information on our system. Yeah, on Alexa translating voice So it's It's It's funny >> I just think it's funny that I get e mails from all my digital assistants telling me, suggesting things that I should ask them because it's really not native yet as as an interface to work with these machines. But, well, he's mentioned that the young people voices much more natural. So I wonder if there's been some surprises or some things you didn't expect in terms of people comfort level with voice as a way to communicate with me. >> Say, I think it's, ah most natural way also for us that we are not not if but off course. So we communicate better by boys and writing or texting. So, so off course. It's the future because it's another away. So the use off that systems goes up because off that. So I think it's the most the most thing that for for causes more surprising, >> right? And so will you guys supply the Alexa? It's for people's homes. Or is it something they can tap into their existing Alexa Yeah, >> uh, usually, ah, the case for using that is in your home or else on your phone so you can install licks on your phone and you can ask them. I'll see if the UK fun ankle, >> but handle it. But how do I look? How do I hook my existing echo? Yeah, yes, I bought into the school system. >> Yes, because sometimes some universities are They pulled their A coin. I don't know in the university, or but you can use your echo that you are using it for other things. Listen, music me Listen, missing music or whatever >> and you >> can use the >> same. Yeah, you can. You >> only have to, like, download an >> app for >> your phone. There >> is more less is the same us Alexa to >> install, click in the Web or a skill that it's cow. It's called right, and then you >> have it. So what's next? What's on the road? Map on the voice specifically, Where do you see this kind of evolving over the next little while? >> Yes, our our next goal in the parties that they can use the teachers in the school. The boy systems also so for doing what they do every day in ah Maur writing or whatever, we can do it by voice. For example, interview with the parents, a transcript or, for example, to say that somebody hasn't come to the school or toe tell to the Transportacion that something is company. These kind of things is what we are. Imagine it's in our next things that we will do it with voice. >> It'll be Lexa in the classroom, hoping, thinking, Yeah, right. What about privacy? I would imagine knows funny. In the early days of Cloud, security was a was was not good of the show stopper. People were concerned about 10 years later. Now security is a strength of cloud, right? It's probably more secure than most people's data centers or disgruntled employees. I would imagine privacy and security. This is probably pretty top of mind in the school district as well as a lot of personal information. Are they comfortable? Do they kind of get the security of cloud and cloud infrastructure, or is that still sticking point? >> You know that in Europe there are really strict low of our protection off that right, so we are really concerned about that. So we are talking with the school's what kindof systems. They will be comfortable because you want to use it, so we'll have to find >> the clue to do that. But It's really >> important, I think, all over the world, but in the stage or in Europe who are really concerned about that. So we'll see how to find it. But we can create a private skill, right? Yes, because there are birds shown off, Alexa, that is for business. So you can create your provide things on. You don't have to be for that. Somebody's listening. You >> right? All right. So the last last question here at the conference and you come last year? >> No. So what do >> you know? Just your impressions of the conference Has it nice to be with a bunch of like minded, you know, kind of forward thinking educators because because education doesn't always get the best reputation being kind of forward looking. But here you're surrounded. So I just wonder you could share some of your thoughts of the of the event so far. Yeah, >> I think this guy no five ins give you more motivation on you. Increase your you're way t to see that there are a lot of people that is pushing to innovate and do the things different. So really, really interesting to goto some machine learning. Ah, suppose is shown about California. What? They are doing that right? So I'm really interested. >> Good. Get all right. Look Nazi. Thanks for taking a few minutes. And, uh, congratulations on that project. That's really crazy. Thank >> you for your interest in. >> All right, >> Jeff, you're watching the Cube. Where it aws Imagine in downtown Seattle. Thanks for watching. We'll see you next time.

>> Live from San Francisco. It's the cube covering IBM thing twenty nineteen brought to you by IBM. >> Welcome back to the live coverage here in Mosconi North in San Francisco for IBM. Think this. The cubes coverage. I'm Jeffrey David. Launching a too great guest here. Carlos. Gavel, gavel. A chief date. Officer Clara, Columbia and Carlos. See? Good. Engage your manager. IBM data Science elite team a customer of IBM country around data science. Welcome to the Cube. Thanks for joining us. Thanks for having us. So we'll hear the street, the street to shut down a i N E. Where's the big theme? Multi cloud. But it's all about the data everywhere. People trying to put end to end solutions together to solve real business problems. Date is at the heart of all this moving date around from cloud to cloud using. Aye, aye. And technology get insights out of that. So take a minute to explain your situation, but you got to try to do. >> Okay. Okay, Perfect. Right now, we're working out a lot about the business thing because we need to use the machine learning models or all the artificial intelligence toe. Take best decisions for the company. Way. We're working with Carlo in a charming mother in order to know how how come with a boy the customers left the company Because for us it's very important to maintain our our customer toe. Now, how they're how are the cables is from them. There are two facility intelligences is next selling way to do it that way. Have a lot of challenge about that because, you know, we have a lot of data, different systems, that they're running the data way need to put all the information together to run them to run the mother's. The team that Carlo is leaving right now is helping to us a lot because we WeII know how to handle that. We know howto clean the data when you have to do the right governess for the data on the IBM iniquity is very compromised with us in there in order to do that safely. That is one of the union that is very close to us right now. She was working a lot with my team in order to run the models. You saying she was doing a lot of four. I mean, over fight on right now we are trained to do it in over the system, running this park on DH that is they? They Good way that we are. We are thinking that is going to get the gold for us way Need to maintain our customers. >> So years the largest telecommunications piece Claro in Mexico for boys and home services. Is that segments you guys are targeting? Yeah, Yeah. Scope. Size of how big is that? >> Clarisa? Largest company in Colombia For telecommunication. We have maybe fifty million customers in Colombia. More than fifty percent of the market marketer also way have many maybe two point five millions off forms in Colombia. That is more than fifty percent of the customers for from services on. Do you know that it's a big challenge for us because the competitors are all the time. Tryinto take our customers on DH the charm or they'll have toe. How's the boy that and how to I hope to do their artificial intelligence to do it much learning. It's a very good way to do that. >> So classic problem and telecommunications is Charon, right? So it's a date. A problem? Yeah, but So how did it all come about? So these guys came to you? >> Yeah. They help The game does. We got together. We talked about the problem and in turn was at the top right. These guys have a ton of data, so what we did is the team got together. We have really the way to data sensibly team works is we really helped clients in three areas. It's all about the right skills, the right people, the right tools and then the right process. So we put together a team. We put together some agile approaches on what we're going to do on DH. Then we'd get started by spinning up in environment. We took some data and we took there. And there's a lot of data is terabytes of data. We took their user data way, took their use users usage data, which is like how many text, cellphone and then bill on day that we pulled all that together and environment. Then the data scientists alongside what Carlos is team really worked on the problem, and they addressed it with, you know, machine learning, obviously target. In turn, they tried a variety of models, But actually, boost ended up being one of the better approaches on DH. They came up with a pretty good accuracy about nineties ninety two. Percent precision on the model. Predicting unpredictable turn. Yeah. >> So what did you do with that? That >> that that is a very good question because the company is preparing to handle that. I have a funny history. I said today to the business people. Okay, these customers are going to leave the company. Andi, I forget about that on DH. Two months later, I was asking Okay, what happened? They say, Okay, your model is very good. All the customers goes, >> Oh, my God, What >> this company with that they weren't working with a with information. That is the reason that we're thinking that the good ways to fame for on the right toe the left because twist them which is therefore, pulls the purposes toe Montana where our customers And in that case, we lose fifty thousand customers because we didn't do nothing Where we are close in the circle, we are taking care about that prescriptive boys could have tto do it on. OK, maybe that is her name. Voice problem. We need to correct them to fix the problem in orderto avoid that. But the fetus first parties toe predict toe. Get any score for the charm on Tau handled that with people obviously working. Also at the root cause analysis because way need to charm, way, need to fix from their road, >> Carla. So walk us through the scope of, like, just the project, because this is a concern we see in the industry a lot of data. How do I attack it? What's the scoop? You just come in and just into a data lake. How do you get to the value? These insights quickly because, honestly, they're starving for insights would take us through that quick process. >> Well, you know, every every problems with different. We helped hundreds of clients in different ways. But this pig a problem. It was a big data problem because we knew we had a lot of data. They had a new environment, but some of the data wasn't there. So what we did was way spun up a separate environment. We pulled some of the big data in there. We also pulled some of the other data together on DH. We started to do analysis on that kind of separately in the cloud, which is a little different, but we're working now to push that down into their Duke Data Lake, because not all the data is there, but some of the data is there, and we want to use some of that >> computer that almost to audit. Almost figure out what you want, what you want to pull in first, absolutely tie into the business on the business side. What would you guys like waiting for the answers? Or was that some of the on your side of process? How did it go down? >> I'm thinking about our business way. We're talking a little bit about about that about their detective tow hundred that I see before data within. That is a very good solution for that because we need infested toe, have us in orderto get the answers because finally we have a question we have question quite by. The customers are leaving us. Andi. What is data on the data handed in the good in a good way with governor? Dance with data cleaning with the rhyme orders toe. Do that on DH Right now, our concern is Business Section a business offer Because because the solution for the companies that way always, the new problems are coming from the data >> started ten years ago, you probably didn't have a new cluster to solve this problem. Data was maybe maybe isn't a data warehouse that maybe it wasn't And you probably weren't chief data officer back then. You know that roll kind of didn't exist, so a lot has changed in the last ten years. My question is, do you first of all be adjusting your comment on that? But do you see a point in which you could now take remedial action or maybe even automate some of that remedial action using machine intelligence and that data cloud or however else you do it to actually take action on behalf of the brand before humans who are without even human involvement foresee a day? >> Yeah. So just a comment on your thought about the times I've been doing technology for twenty something years, and data science is something has been around, but it's kind of evolved in software development. My thought is, uh, you know, we have these rolls of data scientists, but a lot of the feature engineering Data prep does require traditional people that were devious. And now Dave engineers and variety of skills come together, and that's what we try to do in every project. Just add that comment. A ce faras predicted ahead of time. Like, I think you're trying to say what data? Help me understand >> you. You know, you've got a ninety three percent accuracy. Okay, So I presume you take that, You give it to the business businesses, Okay? Let's maybe, you know, reach out to them, maybe do a little incentive or you know what kind of action in the machines take action on behalf of your brand? Do you foresee a day >> so that my thought is for Clara, Columbia and Carlos? But but obviously this is to me. Remain is the predictive models we build will obviously be deployed. And then it would interact with their digital mobile applications. So in real time, it'll react for the customers. And then obviously, you know, you want to make sure that claro and company trust that and it's making accurate predictions. And that's where a lot more, you know, we have to do some model validation and evaluation of that so they can begin to trust those predictions. I think is where >> I want to get your thoughts on this because you're doing a lot of learnings here. So can you guys each taking minutes playing the key Learnings from this As you go through the process? Certainly in the business side, there's a big imperative to do this. You want to have a business outcome that keeps the users there. But what did you learn? What was some of the learnings? You guys gone from the project? >> They the most important learning front from the company that wass teen in the data that that sound funny, but waiting in an alley, garbage in garbage, out on DH that wass very, very important for other was one of the things that we learn that we need to put cleaning date over the system. Also, the government's many people forget about the governments of the governments of the data on DH. Right now, we're working again with IBM in our government's >> so data quality problem? Yeah, they fight it and you report in to your CEO or the CEO. Seo, your spear of the CIA is OK. That >> is it. That's on another funny history, because because the company the company is right now, I am working for planning. This is saying they were working for planning for the company. >> Business planning? >> Yeah, for business planning. I was coming for an engineer engineering on DH. Right now, I'm working for a planning on trying to make money for the company, and you know that it's an engineer thinking how to get more money for the company I was talking about. So on some kind of analysis ticks, that is us Partial Analytics on I want you seeing that in engineer to know how the network handling how the quality of the network on right now using the same software this acknowledge, to know which is the better point to do sales is is a good combination finally and working. Ralph of planning on my boss, the planning the planet is working for the CEO and I heard about different organizations. Somebody's in Financial City owes in financial or the video for it is different. That depends from the company. Right now, I'm working for planning how to handle things, to make more money for the company, how to tow hundred children. And it is interesting because all the knowledge that I have engineering is perfect to do it >> Well, I would argue that's the job of a CDO is to figure out how to make money with data. Are saying money. Yeah. Absolute number one. Anyway, start there. >> Yeah, The thing we always talked about is really proving value. It starts with that use case. Identify where the real value is and then waken. You know, technology could come in the in the development work after that. So I agree with hundred percent. >> Carlos. Thanks for coming in. Largest telecommunication in Colombia. Great. Great customer reference. Carlo thinking men to explain real quick in a plug in for your data science elite team. What do you guys do? How do you engage? What? Some of the projects you work on Grey >> out. So we were a team of about one hundred data scientists worldwide. We work side by side with clients. In our job is to really understand the problem from end and help in all areas from skills, tools and technique. And we won't prototype in a three agile sprints. We use an agile methodology about six to eight weeks and we tied. It developed a really We call it a proof of value. It's it's not a M v P just yet or or poc But at the end of the day we prove out that we could get a model. We can do some prediction. We get a certain accuracy and it's gonna add value to the >> guys. Just >> It's not a freebie. It actually sorry. I'm sorry. It's not for paint service. It's a freebie is no cough you've got. But I don't like to use >> free way. Don't charge, but >> But it's something that clients could take advantage of if they're interesting problem and maybe eventually going to do some business. >> If you the largest telecommunication provider in the country, to get a freebie and then three keys, You guys dig in because its practitioners, real practitioners with the right skills, working on problems that way. Claro, >> Colombia's team. They were amazing. In Colombia. We had a really good time. Six to eight weeks working on it. You know, a problem on those guys. All loved it, too. They were. They were. Before they knew it. They were coding and python. And are they ready? Knew a lot of this stuff, but they're digging in with the team and became well together. >> This is the secret to modernization of digital transformation, Having sales process is getting co creating together. Absolutely. Guys do a great job, and I think this is a trend will see more of. Of course, the cubes bring you live coverage here in San Francisco at Mosconi. Nor That's where I said it is. They're shutting down the streets for IBM. Think twenty here in San Francisco, more cube coverage after the short break right back.

from New York it's the cube covering blockchain week now here's John furry hello everyone welcome back to this special cube exclusive on the water coverage of the awesome cryptocurrency event going on this week blockchain week New York City D central Anthony do re oh seven a big special event launching some great killer products me up to cube alumni that we introduced at polycon 2018 Genevieve Dec Monroe and Jeromy Gartner great to see you guys thanks for having us so you guys look fabulous you look beautiful you're smart we're on a boat we're partying it feels like Prague it feels like prom feels like we are at the top of another bubble couldn't feel better five more boat parties and then the bubbles officially at the top but we're only had the first boat party well the real existential question is what do we view next you know we've we've graduated from nightclubs and strip clubs and now two super yachts like do we go on a spaceship neck's or a Boeing Jets yeah I mean the options are somewhat limited in how we scale up the crypto parties I actually heard today one of my clients is launching in space a crypto mining operation that's fueled by solar power so we might be going to space Elon Musk wants to get involved I agree like where are we going you guys are awesome I love the creative so this party to me is really a testament of the community talk about the community I see polycon was great in Puerto Rico they had restart week and that but I heard these guys saying here at the central that the community's fragmented is the community fragmented seems like it's not out there or just only one pocket of the community I think the community so we have 10,000 people at consensus okay so these are 10,000 people that have gone down the rabbit hole and they're all at the Hilton in midtown Manhattan kind of going like how'd you get involved why are you here 10,000 people is a lot but I think that yeah we're we're at the decentral party so some of the yeast communities are being fragmented but I think we're having like infrastructure built to kind of connect the broader world to the things whether it's custodial services whether it's like tonight the jocks 2.0 wallet and you know everything that's getting involved there I don't know Jeremy Jeremy it's like an international traveler so you Carly Jeremy it's 100 percent in an echo chamber more importantly rabbit holes are like dark and confusing places that there are they're winding and a lot of people are here for very different reasons and thus when you have all these new entrants to the industry to this technology here for all these different reasons of course you have some fragmentation you know in many regards the ideological and philosophical roots of Bitcoin and blotchy technology have been lost son on many of the new entrants and and so it takes time to get to the point where we're all winding I think different blockchains and different applications of this technology will have different kind of approaches to how people think about investors always gonna be pragma because this is a massively growing industry that touches upon every kind of business and governmental and non-governmental it's actually fragmentation is a relative chairman is Genevieve you I saw you and you guys are working with things from cannabis coin I think you had to cannabis cabin this week in New Yorker yeah we're doing that tomorrow night actually so crypto and cannabis are two the hottest millennial sectors right and so we kind of like to say Agri capital we like to dance on the edge of chaos I actually found out about a cannabis company in Vancouver so just outside Vancouver that is using a crypto mining operation and all the excess heat that is coming off that to power a grow-op so we're literally at the intersection of crypto and cannabis not just for our handling money but handling energy in a different way which is so fast that's real mission impact investing right there you know using energy to grow weed that's the Seidel impact isn't it good bad I mean even as you look at it you know better cannabis healthy cannabis is a mission people look care about we're helping people's wallets and we're helping people's minds right in like ways that the government banks and pharmaceutical companies are fighting against so you know if you can't beat them join them so I welcome Astra Zeneca and the Bank of Canada to come on board our mission this is specially turning into a cube after dark episode Jeremy I gotta get your thoughts on these industries because look at cannabis we joke about it but that's an example of another market this zilean markets that are coming online that are gonna be impacted so fragmentation is a relative terms but hey look at it I mean energy tech is infrastructure tech and solid that's what I'm concerned about who nails the infrastructure for network effects and what's the instrumentation for that that's the number one question that is essential question for the protocols whether it's Theory amore Bitcoin oreos Definity so forth the protocol that provides the strongest and and most adaptable and infrastructure and foundational technology is going to be one of the main ones are those will be the main winners and so the names I mentioned they're up there they're very competitive but it's anybody's game right now I think any blockchain can come along right now and be the winner a decade from now and for entrepreneurs represents a challenge because you have to figure out what blocks came to go build on this is why I am big on investing in interoperable Ledger's technologies that enable the kind of transfer smart contracts and crypto assets between blockchains it's a great great segue let's just get an update since we last talked what are you working on what are you investing in what's new in your world share the update on strangers so now my fund is officially launched where how much we launched with just over 15 million dollars and amazingly we launched at the perfect time we're already up 55% and we got making an investment for a venture fund we actually did the exact WA T investment which transferred over from my personal investment portfolio but doing great I have really run the gamut in terms of investments we're making on the equity side of things and in crypto assets but what we're seeing is really accomplished entrepreneurs coming to this space continue actually more optimism than I had felt at polygon poly car and I was like this market needs to correct in a real way today I think that Corrections been prolonged if we were gonna feel a lot of pain it was gonna be two months ago but instead I think it's gonna be one to three years before the market goes through the correction that we need to see for the real shakeout to happen because so many of these teams that I think are garbage have so much money yeah and they're just floating around they got has worked their way out it's just like a bad burrito at some point it's got a pass Genevieve what are you working on I'll see you've got grit capital what's the update on your end what's new yeah amazing actually literally tonight probably about 60 minutes ago my business partner and I signed one of the fastest-growing exchanges in Canada called Einstein exchanges of quiet so these guys have only ever raised like one and a half million u.s. and they're the biggest exchange in Canada by sign ups active accounts so they're probably doing like almost a hundred million in top-line transaction volumes and they're probably never going public somebody's probably gonna buy them but we're gonna be marketing them across the country getting customers I mean the tagline is it doesn't take I'm Stein to open an account it shouldn't take n Stein it by Bitcoin you can literally get this account set up in under 60 seconds so they're vampires ease-of-use surety reducing the steps it takes to do it and get it up and running fast absolutely like my dad could do it and like alright so we say now follow you on Instagram and Facebook which is phenomenal by the way I got a great lifestyle what's the coolest thing you've done since we last talked to Polycom Wow polycon was kind of a high really peaked and then everyone got sick like our team got said polymath untraceable cuz everybody just got the flu yeah we were like on adrenaline and we kept going ah what's the coolest thing that we've done since then I think it's signing up like cool companies like Einstein we also signed a big cannabis company in Colombia called Chiron they're about to go public I don't know Cole what do you think I don't know maybe what's the coolest thing you've done travel what's your good so last night Jeremy and I just met we're together on a blockchain Research Institute project that Sonova Financial is backing and meeting him so you guys working together on a special project right now how's that going what's that about JCO which is a new sort of financial services firm they're creating what it could effectively be understood as a compliant coin offering that is available to more than just accredited investors and that's they're making ico something that falls within the pre-existing regulatory framework and also accessible to your average Joe which I think it's really important if we're going to follow the initial vision for both blockchain technology and offerings all right final question I know you guys want to get back to your dancing and schmoozing networking doing big deals having fun what is blockchain New York we call about we could pop chain we here in New York what the hell's happening there's been a lot of events what's your guy's assessment of you observed and saw anything can you share for the people who didn't make it to New York or not online reading all the action what's happened so as someone that did not attend consensus spoke at three other events or speaking at three other events I can say with certainty that the New York box chain week has been about bringing together virtually everyone in the industry to connect and kind of catch up with one another which is really important we we don't have that many events Miami was too short the industry's gotten too big but having a full week of activities in New York City has enabled me to kind of foster relationships are oh I yeah man get a lot of work John well I've gotten so much work done I haven't had to actually be a date conferences to reconnect with just about everyone that I want to industry that's really special Genevieve what is your observation what have you observed share some in anecdote some insight on what happened this week I know fluid he started I saw Bilt's I was just chatting with him about it it was started in over the weekend it's gone up and we're now into Thursday tomorrow coming up well I don't think it's a coincidence that Goldman Sachs came out today and said that they were launching some sort of digital currency marketing yeah exactly using the power of the 10,000 people i consensus but yeah i know i agree with what jeremy says it's not really about being at consensus it's about what happens like behind closed doors it's all these decentralized parties that are happening yeah open doors but like it's you know like we hosted a core capital asset we had a hundred people in a suite at the dream hotel and it was just like you put the biggest CEOs of the mining companies in the world together and like put those with investors in a room it's like you know 100 people and that's where the deals happen it's not like in the big you know huge auditorium where like nobody looks at each other and everyone's on their phone well I gotta tell you how do we know we the Entrepreneurship side is booming so I totally love the entrepreneurial side check check check access to capital new kinds of business model stuff economics so we reported on all that to me the big story is Wall Street in New York City has been kind of stuck the products kind of like our old is antiquated like the financial products and like that's why Goldman's coming out they got nothing what they don't have anything what are they got so you see in a stagnant they got a traditional product approximately nothing really like new fresh so you got in comes crypto just do a crypto washer so I think I see the New York crowd going this is something that is exciting and we could product ties potentially so I don't think they know yet what that is but I think some of the things that are going on you guys I like I like so I my dad's always the kind of barometer to this whole thing and he's like when are they gonna come out with like a Salesforce stock column for the blockchain right like some sort of application that it doesn't matter if you're like illegal if you're like in investment banking like some sort of pervasive application that just goes wild you have that yet what is that happening Jeremy Jeremy did the date was it's the Netscape moment if you will the moment that blotching technology becomes tangible and now and in retrospect a few years out we may decide that's great for all the young browsers is a browser the original browse for the Internet that was that moment may have already happened we don't really know it maybe it been something like a theory a more augered you know something where there's a use case but people haven't wrapped their heads around it yet but if that hasn't happened yet it's coming it's where we're on the cusp of it because people know what bitcoin is they've heard of the blockchain it is part of the zeitgeist now and and that cultural relevance it's so important for having that Netscape moment Jeremy Jeremy thanks so much to spend the time here on the ground on the water for our special cube coverage of blockchain week new york city consensus you had all kinds of different events you had the crypto house where we were at tons of fluidity conference all this stuff going on good to see you guys you look great thanks for sharing the update here and the cube special coverage I'm John Faria thanks for watching Thanks