>>Hi everyone. Welcome to our event, pure Storage, the Path to Sustainable It. I'm your host, Lisa Martin. Very pleased to welcome back one of our cube alumni. AJ Singh joins me, the Chief Product Officer at Peer Storage. Aj, it's great to have you back on the program. >>Great to be back on, Lisa. Good morning. >>Good morning. And sustainability is such an important topic to talk about. So we're gonna really unpack what PI's doing. We're gonna get your viewpoints on what you're saying, and you're gonna leave the audience with some recommendations on how they can get started on our ESG journey. First question, we've been hearing a lot from pure RJ about the role that technology plays in organizations achieving sustainability goals. What's been the biggest environmental impact associated with, with customers achieving that given the massive volumes of data that keep being generated? >>Absolutely. Lisa, you can imagine that the data is only growing and exploding and, and, and, and there's a good reason for it. You know, data is the new currency. Some people call it the new oil. And the opportunity to go process this data gain insights is really helping customers drive an edge in the digital transformation. It's gonna make a difference between them being on the leaderboard a decade from now, when the digital transformation kind of pans out versus, you know, being kind of somebody that, you know, quite missed the boat. So data is super critical and, and obviously as part of that, we see all these big benefits, but it has to be stored. And, and, and that means it's gonna consume a lot of resources and, and the, and therefore data center usage has only accelerated, right? You can imagine the amount of data being generated, you know, a recent study pointed to roughly by twenty twenty five, a hundred and seventy five zetabytes, which where each zettabyte is a billion terabytes. So just think of that size and scale data. That's huge. And, and they also say that, you know, pretty soon, today, in fact, in the developed world, every person is having an interaction with the data center literally every 18 seconds. So whether it's on Facebook or Twitter or you know, your email, people are constantly interacting with data. So you can imagine this data is only exploding. It has to be stored and it consumes a lot of energy. In fact, >>It out, oh, go ahead. Sorry. >>No, I was saying in fact, you know, there was some studies have shown that data center usage literally consumes one to 2% of global energy consumption. So if there's one place we could really help climate change and, and all those aspects, if you can kind of really, you know, tamp down the data center, energy consumption, sorry, you were saying, >>I was just gonna say, it's, it's an incredibly important topic and the, the, the stats on data that you provided. And also I, I like how you talked about, you know, every 18 seconds we're interacting with a data center, whether we know it or not, we think about the long term implications, the fact that data is growing massively. As you shared with the stats that you mentioned, if we think about though the responsibility that companies have, every company in today's world needs to be a data company, right? And we consumers expect it. We expect that you are gonna deliver these relevant, personalized experiences, whether we're doing a transaction in our personal lives or in business. But what is the, what requirements do technology companies have to really start billing down their carbon footprints? >>No, absolutely. If you gonna think about it, just to kind of finish up the data story a little bit, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went up and said, sorry, we can't have any more data centers here. We just don't have the power to supply them. That was big in the news. And you know, all the hyperscale that's crashing the head, I know they've come around that and figured out a way around it, but it's getting there. Some, some organizations and areas jurisdictions are saying pretty much no data center the law, you know, we're, we just can't do it. And so, as you said, so companies like Pure, I mean, our view is that it has an opportunity here to really do our bit for climate change and be able to, you know, drive a sustainable environment. >>And, and at Pure we believe that, you know, today's data success really ultimately hinges on energy efficiency, you know, so to to really be energy efficient means you are gonna be successful long term with data. Because if you think of classic data infrastructures, the legacy infrastructures, you know, we've got disc infrastructures, hybrid infrastructures, flash infrastructures, low end systems, medium end systems, high end systems. So a lot of silos, you know, a lot of inefficiency across the silos. Cause the data doesn't get used across that. In fact, you know, today a lot of data centers are not really built with kind of the efficiency and environmental mindsets. So they're the big opportunity there. >>So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. Would love to get your your thoughts, what steps is it implementing to help Pures customers become more sustainable? >>No, absolutely. So essentially we're all inherently motivated, like pure and, and, and, and everybody else to solve problems for customers and really forward the status quo, right? You know, innovation, you know, that's what we were all about. And while we are doing that, the challenge is to how do you make technology and the data we feed into it faster, smarter, scalable obviously, but more importantly sustainable. But you can do all of that. But if you miss the sustainability bit, you're kind of missing the boat. And I also feel from an ethical perspective, that's really important for us, not only to do all the other things, but also kind of make it sustainable. In fact, today 80% of the companies, the companies are realizing this, 80% today are in fact report out on sustainability, which is, is great. And in fact, 80% of leadership at companies, you know, CEOs and senior executives say they've been impacted by some climate change event. >>You know, whether it's a fire in the place they had to evacuate or floods or storms or hurricanes, you, you name it, right? So mitigating the carbon impact can in fact today be a competitive advantage for companies because that's where the puck is going and everybody's, you know, is skating, wanting to skate towards the buck. And it's good, it's good business too, to be sustainable and, and, and meet these, you know, customer requirements. In fact, the the recent survey that we released today is saying that more and more organizations are kickstarting, their sustainability initiatives and many take are aiming to make a significant progress against that over the next decade. So that's, that's really, you know, part of the big, the relief. So our view is that that IT infrastructure, you know, can really make a big push towards greener it and not just gonna greenwash it, but actually, you know, you know, make things more greener and, and, and really take the, the lead in, in esg. And so it's important that organizations can reach alignment with their IT teams and challenge their IT teams to continue to lead, you know, for the organization, the sustainability aspects. >>I'm curious, aj, when you're in customer conversations, are you seeing that it's really the C-suite plus it coming together and, and how does peer help facilitate that? To your point, it needs to be able to deliver this, but it's, it's a board level objective these days. >>Absolutely. We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the energy crisis that, you know, that's, that's, you know, unleashed we definitely see is becoming a bigger and bigger board level objective for, for a lot of companies. And we definitely see customers in starting to do that. So, so in particular, I do want to touch briefly on what steps we are taking as a company, you know, to to to make it sustainable. And obviously customers are doing all the things we talked about and, and, and we're also helping them become smarter with data. But the key difference is, you know, we have a big focus on efficiency, which is really optimizing performance for what with unmatched storage entities. So you can reduce the footprint and dramatically lower the power required. And and how efficient is that? You know, compared to other old flash systems, we tend to be one fifth, we tend to take one fifth the power compared to other flash systems and substantially lower compared to spinning dis. >>So you can imagine, you know, cutting your, if data center consumption is say 2% of global consumption, roughly 40% of that tends to be storage cause of all the spinning disc. So you at about, you know, 0.8% of global consumption and if you can cut that by four fifths, you know, you can already start to make an impact. So, so we feel we can do that. And also we're quite a bit more denser, 10 times more denser. So imagine one fifth the power, one 10th the density, but then we take it a step further because okay, you've got the storage system in the data center, but what about the end of life aspect? What about the waste and reclamation? So we also have something called non-disruptive upgrades where using our AI technology in pure one, we can start to sense when a particular part is going to fail and just before it goes through failure, we actually replace it in a non-disruptive fashion. So customers data is not impacted and then we recycle that so you get a full end to end life cycle, you know, from all the way from the time you deploy much lower power, much lower density, but then also at the back end in a reduction in e-waste and those kind of things. >>That's a great point you that you bring up in terms of the reclamation process. It sounds like Pure does that on its own. The customer doesn't have to be involved in that. >>That's right. And we do that, it's a part of our evergreen, you know, service that we offer. A lot of customers sign up for the service and in fact they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, and then we actually recycle that part. >>The power of ai. I love that. What are some of the, the things that companies can do if they're, if they're early in this journey on sustainability, what are some of the specific steps companies can take to get started and maybe accelerate that journey as it's becoming climate change and things are becoming just more and more of a, of a daily topic on the news? >>No, absolutely. There's a lot of things companies can do. In fact, the four four item that we're gonna highlight, the first one is, you know, they can just start by doing a materiality assessment and a materiality assessment essentially engages all the stakeholders to find out which specific issues are important for the business, right? So you identify your key priorities that intersect with what the stakeholders want, you know, your different groups from sales, customers, partners, you know, different departments in the organization. And for example, for us, when we conducted our materiality assessment, for us, our product we felt was the biggest area of focus that could contribute a lot towards, you know, making an impact in, in, in, from a sustainability standpoint. That's number one. I think number two companies will also think about taking an Azure service approach. The beauty of the Azure service approach is that you are buying a cardio customer, they're buying outcomes with SLAs and, and when you are starting to buy outcomes with SLAs, you can start small and then grow as you consume more. >>So that way you don't have systems sitting idle waiting for you to consume more, right? And that's the beauty of the Azure service approach. And so for example, for us, you know, we have something called Evergreen one, which is our as a service offer, where essentially customers are able to only use and have systems thrown onto as much as they're consuming. So, so that reduces the waste associated with underutilized systems, right? That's number two. Number three is also you can optimize your supply chains end to end, right? Basically by making sure you're moving, recycling, packaging and eliminating waste in that thing so you can recycle it back to your suppliers. And you can also choose a sustainable supplier network that's following sort of good practices, you know, you know, across the globe and such. Supply chains that are responsive and diverse can really help you also the business benefit that you can also handle surge in demand, for example, for us during the pandemic with these global supply chain shortages, you know, whereas most of our competitors, you know, lead time went to 40, 50 weeks, our lead times went from three to six weeks cuz you know, we had this sustainable, you know, supply chain. >>And so all of these things, you know, the three things are important, but the four thing I say is more cultural and, and the cultural thing is how do you actually begin to have sustainability become a core part of your ethos as a company, you know, across all the departments, you know, and we've at Pure, definitely it's big for us, you know, you know, around sustainability starting with a product design, but all other the areas as well. So if you follow those four items, they, they're the great place to start. >>That's great advice, great recommendations. You talk about the, the, the supply chain, sustainable supply chain optimization. We've been having a lot of conversations with businesses and vendors alike about that and how important it is. You bring up a great point too on supplier diversity. We could have a whole conversation on that. Yes. But I'm also glad Oji, that you brought up culture that's huge to, for organizations to adopt an ESG strategy and really drive sustainability in their business and has to become, to your point, part of their ethos. It's challenging. Cultural change management is challenging. Although I think with climate change and the things that are so public, it's, it's more on, on the top mindset folks. But it's a great point that the organization really as a whole needs to embrace the sustainability mindset so that it as a, as an organization lives and breathes that. Yes. My last question for you is advice. So you, you outlined the four Steps organizations can take. I look how you made that quite simple. What advice would you give organizations who are on that journey to adopting those, those actions, as you said, as they look to really build and deploy and execute an ESG strategy? >>No, absolutely. And so obviously, you know, the advice is gonna come from, you know, a company like Pure, you know, our background kind of, of being a supplier of products. And so, you know, our advice is for companies that have products, usually they tend to be the biggest generator, the products that you sell to your customers, especially if they've got hardware components in it. But, you know, the biggest generator of e-waste and, and and, and, and, and kind of from a sustainability standpoint. So it's really important to have an intentional design approach towards your products with sustainability in mind. So it's not something that's, that you kinda handle at the very back end. You design it upfront in the product and so that sustainable design becomes very intentional. So for us, for example, doing these non-disruptive upgrades had to be designed upfront so that, you know, a, you know, one of our repair person could go into a customer shop and be able to pull out a card and put in a new card without any change in the customer system. >>That non-disruptive approach, it has to be designed into the hardware software systems to be able to pull that on. And that intentional design enabled you to recover pieces just when they're about to fail and then putting them through a recovery, you know, waste recovery process. So that, that's kind of the one thing I would say that philosophy, again, it comes down to if that is, you know, seeping into the culture, into your core ethos, you will start to do, you know, the, you know, that type of work. So, so I mean it's an important thing, you know, look, this year, you know, with the spike in energy prices, you know, you know, gas prices going up, it's super important that all of us, you know, do our bit in there and start to drive products that are fundamentally sustainable, not just at the initial, you know, install point, but from an end to end full life cycle standpoint. >>Absolutely. And I love that you brought up intention that is everything that PI's doing is with, with such thought and intention and really for organizations and any industry to become more sustainable, to develop an ESG strategy. To your point, it all needs to start with intention. And of course that that cultural adoption, aj, it's been so great to have you on the program talking about what PEER is doing to help organizations really navigate that path to sustainable it. We appreciate your insights on your time. >>Thank you, Lisa. Pleasure being on board. >>Great to have you. For AJ saying, I'm Lisa Martin, you're watching this special event, peer Storage, the Path to Sustainable It.

(upbeat music) >> We're back talking about the path to sustainable IT and now we're going to get the perspective from Mattia Ballerio who is with Elmec Informatica, an IT services firm in the beautiful Lombardi region, of Italy, north of Milano. Mattia, welcome to theCUBE. Thanks so much for coming on. >> Thank you very much, Dave. Thank you. >> All right, before we jump in, tell us a little bit more about Elmec Informatica. What's your focus? Talk about your unique value add to customers. >> Yeah! So basically Elmec Informatica is middle company from the north part of Italy. And is managed service provider in the IT area. Okay, so the, the main focus area of Elmec is, rich digital transformation, and innovation to our clients with the focus on infrastructure services, workplace services, and also cybersecurity services, okay. And we try to follow the path of our clients to the digital transformation and innovation through technology and sustainability. >> Yeah, obviously very hot topics right now. Sustainability, environmental impact, they're growing areas of focus among leaders across all industries, particularly acute right now in, in Europe, with the, you know, the energy challenges. You've talked about things like sustainable business. What does that mean? What does that term, you know, speak to, and, and what can others learn from it? >> Yeah, at Elmec, our approach to sustainability is grounded in science and, and values. And also in a customer territory, but also employee centered. I mean, we conduct regular assessments to understand the most significant environment and social issues for our business with, with the goal of prioritizing what we do for a sustainability future. Our service delivery methodology, employee care, relationship with the local supplier, and local area and institution are a major factor for us to, to build a such a responsibility strategy. Specifically during the past year, we have been particularly focused on define sustainability governance in the company based on stakeholder engagement, defining material issues, establishing quantitative indicators, to monitor and setting medium to long term goals. >> Okay, so you have a lot of data. You can go into a customer, you can do an assessment, you can set a baseline, and then you have other data by which you can compare that and, and understand what's achievable. So what's your vision for sustainable business? You know, that strategy, you know, how has it affected your business in terms of the evolution? 'Cause this was, hasn't always been as hot a topic as it is today, and, and is it a competitive advantage for you? >> Yeah, yeah. For, for all intense and proposed sustainability is a competitive advantage for Elmec. I mean, it's so, because at the time of profound transformation in the work, in the world of work, CSR issues make a company more attractive when searching for new talent to enter in the workforce of our company. In addition, efforts to ensure people's proper work life balance are a strong retention factor. And, regarding our business proposition, Elmec's attempts is to meet high standard of sustainability and reliability. Our green data center, you said is a prime example of this approach, as at the same time, is there a conditioning activity that is done to give a second life to technology devices that come from, back from rental? I mean, our customer inquiries with respect to Elmec sustainability are increasingly frequent, and in depth. And which is why we monitor our performance, and invest in certification, such as, EcoVadis or ISO 14,001. Okay? >> Got it! So in a previous life, I actually did some work with, with power companies, and there were two big factors in IT, that affected the power consumption. Obviously virtualization was a big one, if you could consolidate servers, you know, that was huge. But the other was the advent of flash storage, and that was all we used to actually go in with the, the engineers and the power company put in alligator clips to measure of, of of an all flash array versus, you know, the spinning disk and it was a big impact. So, you want to talk about, your, your experience with Pure Storage. You use Flash Array, and the Evergreen architecture. Can you talk about your experience there? Why did you make that decision to select Pure Storage? How does that help you meet sustainability and operational requirements? Do those benefits scale as your customers grow? What's your experience been? >> Yeah! It was basically, an easy, an easy answer to our, to our business needs. Okay, because you said before that, in Elmec, we manage a lot of data, okay. And in the past we, we, we see, we see that, the constraints of managing so many, many data was very, very difficult to manage in terms of power consumption or simply for the, the space of storing the data. And, when, when Pure came to us and share our, their products, their vision, to the data management journey for Elmec Informatica, it was very easy to choose Pure, why? With values and the numbers, we, we create a business case and, we said, we see that our power consumption usage was much less, more than 90% of previous technology that we used in the past. Okay? And so of course you have to manage a gradual deploy of flash technology storage, but it was a good target. So we have tried to monitoring the adoption of flash technology, and monitor, monitoring also the power consumption, and the efficiency that the pure technology bring to our, to our IT systems, and of course the IT systems of our clients. And so this is one, the first part, the first good part of our trip with, with Pure. And after that, we approach also the sustainability in long term of choosing Pure technology storage. You mentioned the evergreen models of Pure, and of course this was, a game challenge for us because it allows, it allow us to extend the life cycle management of our data centers, but also the, it allows us to improve the facility, of the facilities of using technology from our technical side, okay. So we are much more efficient than in the past with the choose of Pure Storage Technologies, okay. Of course, this easy users, easy usage mode, let me say, it allow us to bring this value to our, to all our clients that put their data in our data centers. >> So, you talked about how you've seen, 90% improvement relative to previous technologies. I always, I haven't put you on the spot. Because I, I, I was on Pure's website, and I saw in their ESG report some com, you know, it was a comparison with a generic competitor. I'm presuming that competitor was not, you know 2010 spinning disk system. But, but, so I'm curious, as to the results that you're seeing with Pure, in terms of footprint and power usage. You, you're referencing some of that. We heard some metrics from Nicole and Ajay earlier in the program. Do you think, again I'm going to put you in the spot, do you think that Pure's architecture, and the way they've applied, whether it's machine intelligence or the Evergreen model, et cetera, is more competitive than other platforms, that you've seen? >> Yeah, of course. Is more competitor, more competitive. Because basically it allows to service provider to do much more efficient value proposition and offer services that are more that brings more values to, to the customers. Okay, so the customer is always at the center of a proposition of service provider. And the trying to adopt the methodology and also the, the value that Pure as inside, by design in the technology is, is for us very, very important and very, very strategic. Because, because, with like a glass, we can ourself transfer, try to transfer the values of Pure, Pure technologies to our service provider client. >> Okay Mattia, let's wrap and talk about sort of near term 2023 and then longer term. It looks like sustainability is a topic that's here to stay. Unlike when we were putting alligator clips on storage arrays, trying to help customers get rebates, that just didn't have legs. It was too complicated. Now it's a, a topic that everybody's measuring. What's next for Elmec, in its sustainability journey? What advice would you might have for sustainability leaders that want to make a meaningful impact on the environment but also on the bottom line? >> Okay. So, sustainability is fortunately a widely spread concept. And our role in, in this great game is to define a strategy, align with the common and fundamentals goals for the future of planet, and capable of expressing our inclination, and the particularities. Elmec sustainability goals in the near future, I can say that are will be basically free. One define sustainability plan, okay. It's fundamentals to define a sustainability plan. Then it's very important to monitor the, its emissions and we will calculate our carbon footprint, okay. And list, button list, produce a certifiable and comprehensive sustainability report, with respect to the demands of customers, suppliers, and also partners. Okay, so I can say that, this three target will be our direction in the, in the future. Okay? >> Yeah, so I mean, pretty straightforward. Make a plan. You got to monitor and measure. You can't improve what you can't measure. So you going to set a baseline, you're going to report on that. You're going to analyze the data and you're going to make continuous improvement. >> Yep. >> Mattia, thanks so much for joining us today and sharing your perspectives from the, the northern part of Italy. Really appreciate it. >> Yep. Thank you for having me on board. Thank you very much. >> It was really our pleasure. Okay, in a moment, I'm going to be back to wrap up the program, and share some resources , that could be valuable in your sustainability journey. Keep it right there. (upbeat music)

>>In the early part of this century, we're talking about the 2005 to 2007 timeframe. There was a lot of talk about so-called green it. And at that time there was some organizational friction. Like for example, the line was that the CIO never saw the power bill, so he or she didn't care, or that the facilities folks, they rarely talked to the IT department. So it was kind of that split brain. And, and then the oh 7 0 8 financial crisis really created an inflection point in a couple of ways. First, it caused organizations to kind of pump the brakes on it spending, and then they took their eye off the sustainability ball. And the second big trend, of course, was the cloud model, you know, kind of became a benchmark for it. Simplicity and automation and efficiency, the ability to dial down and dial up capacity as needed. >>And the third was by the end of the first decade of the, the two thousands, the technology of virtualization was really hitting its best stride. And then you had innovations like flash storage, which largely eliminated the need for these massive farms of spinning mechanical devices that sucked up a lot of power. And so really these technologies began their march to mainstream adoption. And as we progressed through the 2020s, the effect of climate change really come into focus as a critical component of esg. Environmental, social, and governance. Shareholders have come to demand metrics around sustainability. Employees are often choosing employers based on their ESG posture. And most importantly, companies are finding that savings on power cooling and footprint, it has a bottom line impact on the income statement. Now you add to that the energy challenges around the world, particularly facing Europe right now, the effects of global inflation and even more advanced technologies like machine intelligence. >>And you've got a perfect storm where technology can really provide some relief to organizations. Hello and welcome to the Path to Sustainable It Made Possible by Pure Storage and Collaboration with the Cube. My name is Dave Valante and I'm one of the host of the program, along with my colleague Lisa Martin. Now, today we're gonna hear from three leaders on the sustainability topic. First up, Lisa will talk to Nicole Johnson. She's the head of Social Impact and Sustainability at Pure Storage. Nicole will talk about the results from a study of around a thousand sustainability leaders worldwide, and she'll share some metrics from that study. And then next, Lisa will speak to AJ Singh. He's the Chief Product Officer at Pure Storage. We've had had him on the cube before, and not only will he share some useful stats in the market, I'll also talk about some of the technology innovations that customers can tap to address their energy consumption, not the least of which is ai, which is is entering every aspect of our lives, including how we deal with energy consumption. And then we'll bring it back to our Boston studio and go north of Italy with Mattia Ballero of Elec Informatica, a services provider with deep expertise on the topic of sustainability. We hope you enjoyed the program today. Thanks for watching. Let's get started >>At Pure Storage, the opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pure's Evergreen Storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, Pure's implemented a series of product packaging redesigns, promoting recycled and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80%. Today, more than 97% of pure arrays purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three. Emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>Hi everyone, welcome to this special event, pure Storage, the Path to Sustainable it. I'm your host, Lisa Martin. Very pleased to be joined by Nicole Johnson, the head of Social Impact and Sustainability at Pure Storage. Nicole, welcome to the Cube. Thanks >>For having me, Lisa. >>Sustainability is such an important topic to talk about and I understand that Pure just announced a report today about sustainability. What can you tell me what nuggets are in this report? >>Well, actually quite a few really interesting nuggets, at least for us. And I, I think probably for you and your viewers as well. So we actually commissioned about a thousand sustainability leaders across the globe to understand, you know, what are their sustainability goals, what are they working on, and what are the impacts of buying decisions, particularly around infrastructure when it comes to sustainable goals. I think one of the things that was really interesting for us was the fact that around the world we did not see a significant variation in terms of sustainability being a top priority. You've, I'm sure you've heard about the energy crisis that's happening across Europe. And so, you know, there was some thought that perhaps that might play into AMEA being a larger, you know, having sustainability goals that were more significant. But we actually did not find that we found sustainability to be really important no matter where the respondents were located. >>So very interesting at Pure sustainability is really at the heart of what we do and has been since our founding. It's interesting because we set out to make storage really simple, but it turns out really simple is also really sustainable. And the products and services that we bring to our customers have really powerful outcomes when it comes to decreasing their, their own carbon footprints. And so, you know, we often hear from customers that we've actually really helped them to significantly improve their storage performance, but also allow them to save on space power and cooling costs and, and their footprint. So really significant findings. One example of that is a company called Cengage, which is a global education technology company. They recently shared with us that they have actually been able to reduce their overall storage footprint by 80% while doubling to tripling the performance of their storage systems. So it's really critical for, for companies who are thinking about their sustainability goals, to consider the dynamic between their sustainability program and their IT teams who are making these buying decisions, >>Right? Those two teams need to be really inextricably linked these days. You talked about the fact that there was really consistency across the regions in terms of sustainability being of high priority for organizations. You had a great customer story that you shared that showed significant impact can be made there by bringing the sustainability both together with it. But I'm wondering why are we seeing that so much of the vendor selection process still isn't revolving around sustainability or it's overlooked? What are some of the things that you received despite so many people saying sustainability, huge priority? >>Well, in this survey, the most commonly cited challenge was really around the fact that there was a lack of management buy-in. 40% of respondents told us this was the top roadblock. So getting, I think getting that out of the way. And then we also just heard that sustainability teams were not brought into tech purchasing processes until after it's already rolling, right? So they're not even looped in. And that being said, you know, we know that it has been identified as one of the key departments to supporting a company sustainability goals. So we, we really want to ensure that these two teams are talking more to each other. When we look even closer at the data from the respondents, we see some really positive correlations. We see that 65% of respondents reported that they're on track to meet their sustainability goals. And the IT of those 65%, it is significantly engaged with reporting data for those sustainability initiatives. We saw that, that for those who did report, the sustainability is a top priority for vendor selection. They were twice as likely to be on track with their goals and their sustainability directors said that they were getting involved at the beginning of the tech purchasing program. Our process, I'm sorry, rather than towards the end. And so, you know, we know that to curb the impact of climate crisis, we really need to embrace sustainability from a cross-functional viewpoint. >>Definitely has to be cross-functional. So, so strong correlations there in the report that organizations that had closer alignment between the sustainability folks and the IT folks were farther along in their sustainability program development, execution, et cetera, those co was correlations, were they a surprise? >>Not entirely. You know, when we look at some of the statistics that come from the, you know, places like the World Economic Forum, they say that digitization generated 4% of greenhouse gas emissions in 2020. So, and that, you know, that's now almost three years ago, digital data only accelerates, and by 2025, we expect that number could be almost double. And so we know that that communication and that correlation is gonna be really important because data centers are taking up such a huge footprint of when companies are looking at their emissions. And it's, I mean, quite frankly, a really interesting opportunity for it to be a trailblazer in the sustainability journey. And, you know, perhaps people that are in IT haven't thought about how they can make an impact in this area, but there really is some incredible ways to help us work on cutting carbon emissions, both from your company's perspective and from the world's perspective, right? >>Like we are, we're all doing this because it's something that we know we have to do to drive down climate change. So I think when you, when you think about how to be a trailblazer, how to do things differently, how to differentiate your own department, it's a really interesting connection that IT and sustainability work together. I would also say, you know, I'll just note that of the respondents to the survey we were discussing, we do over half of those respondents expect to see closer alignment between the organization's IT and sustainability teams as they move forward. >>And that's really a, a tip a hat to those organizations embracing cultural change. That's always hard to do, but for those two, for sustainability in IT to come together as part of really the overall ethos of an organization, that's huge. And it's great to see the data demonstrating that, that those, that alignment, that close alignment is really on its way to helping organizations across industries make a big impact. I wanna dig in a little bit to here's ESG goals. What can you share with us about >>That? Absolutely. So as I mentioned peers kind of at the beginning of our formal ESG journey, but really has been working on the, on the sustainability front for a long time. I would, it's funny as we're, as we're doing a lot of this work and, and kind of building our own profile around this, we're coming back to some of the things that we have done in the past that consumers weren't necessarily interested in then but are now because the world has changed, becoming more and more invested in. So that's exciting. So we did a baseline scope one, two, and three analysis and discovered, interestingly enough that 70% of our emissions comes from use of sold products. So our customers work running our products in their data centers. So we know that we, we've made some ambitious goals around our Scope one and two emissions, which is our own office, our utilities, you know, those, they only account for 6% of our emissions. So we know that to really address the issue of climate change, we need to work on the use of sold products. So we've also made a, a really ambitious commitment to decrease our carbon emissions by 66% per bed per petabyte by 2030 in our product. So decreasing our own carbon footprint, but also affecting our customers as well. And we've also committed to a science-based target initiative and our road mapping how to achieve the ambitious goals set out in the Paris agreement. >>That's fantastic. It sounds like you really dialed in on where is the biggest opportunity for us as Pure Storage to make the biggest impact across our organization, across our customers organizations. There lofty goals that pure set, but knowing what I know about Pure, you guys are probably well on track to, to accomplish those goals in record time, >>I hope So. >>Talk a little bit about advice that you would give to viewers who might be at the very beginning of their sustainability journey and really wondering what are the core elements besides it, sustainability, team alignment that I need to bring into this program to make it actually successful? >>Yeah, so I think, you know, understanding that you don't have to pick between really powerful technology and sustainable technology. There are opportunities to get both and not just in storage right in, in your entire IT portfolio. We know that, you know, we're in a place in the world where we have to look at things from the bigger picture. We have to solve new challenges and we have to approach business a little bit differently. So adopting solutions and services that are environmentally efficient can actually help to scale and deliver more effective and efficient IT solutions over time. So I think that that's something that we need to, to really remind ourselves, right? We have to go about business a little bit differently and that's okay. We also know that data centers utilize an incredible amount of, of energy and, and carbon. And so everything that we can do to drive that down is going to address the sustainability goals for us individually as well as, again, drive down that climate change. So we, we need to get out of the mindset that data centers are, are about reliability or cost, et cetera, and really think about efficiency and carbon footprint when you're making those business decisions. I'll also say that, you know, the earlier that we can get sustainability teams into the conversation, the more impactful your business decisions are going to be and helping you to guide sustainable decision making. >>So shifting sustainability and IT left almost together really shows that the correlation between those folks getting together in the beginning with intention, the report shows and the successes that peers had demonstrate that that's very impactful for organizations to actually be able to implement even the cultural change that's needed for sustainability programs to be successful. My last question for you goes back to that report. You mentioned in there that the data show a lot of organizations are hampered by management buy-in, where sustainability is concerned. How can pure help its customers navigate around those barriers so that they get that management buy-in and they understand that the value in it for >>Them? Yeah, so I mean, I think that for me, my advice is always to speak to hearts and minds, right? And help the management to understand, first of all, the impact right on climate change. So I think that's the kind of hearts piece on the mind piece. I think it's addressing the sustainability goals that these companies have set for themselves and helping management understand how to, you know, how their IT buying decisions can actually really help them to reach these goals. We also, you know, we always run kind of TCOs for customers to understand what is the actual cost of, of the equipment. And so, you know, especially if you're in a, in a location in which energy costs are rising, I mean, I think we're seeing that around the world right now with inflation. Better understanding your energy costs can really help your management to understand the, again, the bigger picture and what that total cost is gonna be. Often we see, you know, that maybe the I the person who's buying the IT equipment isn't the same person who's purchasing, who's paying the, the electricity bills, right? And so sometimes even those two teams aren't talking. And there's a great opportunity there, I think, to just to just, you know, look at it from a more high level lens to better understand what total cost of ownership is. >>That's a great point. Great advice. Nicole, thank you so much for joining me on the program today, talking about the new report that on sustainability that Pure put out some really compelling nuggets in there, but really also some great successes that you've already achieved internally on your own ESG goals and what you're helping customers to achieve in terms of driving down their carbon footprint and emissions. We so appreciate your insights and your thoughts. >>Thank you, Lisa. It's been great speaking with you. >>AJ Singh joins me, the Chief Product Officer at Peer Storage. Aj, it's great to have you back on the program. >>Great to be back on, Lisa, good morning. >>Good morning. And sustainability is such an important topic to talk about. So we're gonna really unpack what PEER is doing, we're gonna get your viewpoints on what you're seeing and you're gonna leave the audience with some recommendations on how they can get started on their ESG journey. First question, we've been hearing a lot from pure AJ about the role that technology plays in organizations achieving sustainability goals. What's been the biggest environmental impact associated with, with customers achieving that given the massive volumes of data that keep being generated? >>Absolutely, Lisa, you can imagine that the data is only growing and exploding and, and, and, and there's a good reason for it. You know, data is the new currency. Some people call it the new oil. And the opportunity to go process this data gain insights is really helping customers drive an edge in the digital transformation. It's gonna make a difference between them being on the leaderboard a decade from now when the digital transformation kind of pans out versus, you know, being kind of somebody that, you know, quite missed the boat. So data is super critical and and obviously as part of that we see all these big benefits, but it has to be stored and, and, and that means it's gonna consume a lot of resources and, and the, and therefore data center usage has only accelerated, right? You can imagine the amount of data being generated, you know, recent study pointed to roughly by twenty twenty five, a hundred and seventy five zetabytes, which where each zettabyte is a billion terabytes. So just think of that size and scale of data. That's huge. And, and they also say that, you know, pretty soon, today, in fact in the developed world, every person is having an interaction with the data center literally every 18 seconds. So whether it's on Facebook or Twitter or you know, your email, people are constantly interacting with data. So you can imagine this data is only exploding. It has to be stored and it consumes a lot of energy. In fact, >>It, oh, go ahead. Sorry. >>No, I was saying in fact, you know, there's some studies have shown that data center usage literally consumes one to 2% of global energy consumption. So if there's one place we could really help climate change and, and all those aspects, if you can kind of really, you know, tamp down the data center, energy consumption, sorry, you were saying, >>I was just gonna say, it's, it's an incredibly important topic and the, the, the stats on data that you provided and also I, I like how you talked about, you know, every 18 seconds we're interacting with a data center, whether we know it or not, we think about the long term implications, the fact that data is growing massively. As you shared with the stats that you mentioned. If we think about though the responsibility that companies have, every company in today's world needs to be a data company, right? And we consumers expect it. We expect that you are gonna deliver these relevant, personalized experiences whether we're doing a transaction in our personal lives or in business. But what is the, what requirements do technology companies have to really start billing down their carbon footprints? >>No, absolutely. If you can think about it, just to kind of finish up the data story a little bit, the explosion is to the point where, in fact, if you just recently was in the news that Ireland went up and said, sorry, we can't have any more data centers here. We just don't have the power to supply them. That was big in the news and you know, all the hyperscale that was crashing the head. I know they've come around that and figured out a way around it, but it's getting there. Some, some organizations and and areas jurisdictions are saying pretty much no data center the law, you know, we're, we just can't do it. And so as you said, so companies like Pure, I mean, our view is that it has an opportunity here to really do our bit for climate change and be able to, you know, drive a sustainable environment. >>And, and at Pure we believe that, you know, today's data success really ultimately hinges on energy efficiency, you know, so to to really be energy efficient means you are gonna be successful long term with data. Because if you think of classic data infrastructures, the legacy infrastructures, you know, we've got disk infrastructures, hybrid infrastructures, flash infrastructures, low end systems, medium end systems, high end systems. So a lot of silos, you know, a lot of inefficiency across the silos. Cause the data doesn't get used across that. In fact, you know, today a lot of data centers are not really built with kind of the efficiency and environmental mindset. So there's a big opportunity there. >>So aj, talk to me about some of the steps that Pure is implementing as its chief product officer. Would love to get your your thoughts, what steps is it implementing to help Pures customers become more sustainable? >>No, absolutely. So essentially we are all inherently motivated, like pure and, and, and, and everybody else to solve problems for customers and really forward the status quo, right? You know, innovation, you know, that's what we are all about. And while we are doing that, the challenge is to how do you make technology and the data we feed into it faster, smarter, scalable obviously, but more importantly sustainable. And you can do all of that, but if you miss the sustainability bit, you're kind of missing the boat. And I also feel from an ethical perspective, that's really important for us. Not only you do all the other things, but also kind of make it sustainable. In fact, today 80% of the companies, the companies are realizing this, 80% today are in fact report out on sustainability, which is great. In fact, 80% of leadership at companies, you know, CEOs and senior executives say they've been impacted by some climate change event, you know, where it's a fire in the place they had to evacuate or floods or storms or hurricanes, you, you name it, right? >>So mitigating the carbon impact can in fact today be a competitive advantage for companies because that's where the puck is going and everybody's, you know, it's skating, wanting to skate towards the, and it's good, it's good business too to be sustainable and, and, and meet these, you know, customer requirements. In fact, the the recent survey that we released today is saying that more and more organizations are kickstarting, their sustainability initiatives and many take are aiming to make a significant progress against that over the next decade. So that's, that's really, you know, part of the big, the really, so our view is that that IT infrastructure, you know, can really make a big push towards greener it and not just kind of greenwash it, but actually, you know, you know, make things more greener and, and, and really take the, the lead in, in esg. And so it's important that organizations can reach alignment with their IT teams and challenge their IT teams to continue to lead, you know, for the organization, the sustainability aspects. >>I'm curious, aj, when you're in customer conversations, are you seeing that it's really the C-suite plus it coming together and, and how does peer help facilitate that? To your point, it needs to be able to deliver this, but it's, it's a board level objective these days. >>Absolutely. We're seeing increasingly, especially in Europe with the, you know, the war in Ukraine and the energy crisis that, you know, that's, that's, you know, unleashed. We definitely see it's becoming a bigger and bigger board level objective for, for a lot of companies. And we definitely see customers in starting to do that. So, so in particular, I do want to touch briefly on what steps we are taking as a company, you know, to to to make it sustainable. And obviously customers are doing all the things we talked about and, and we're also helping them become smarter with data. But the key difference is, you know, we have a big focus on efficiency, which is really optimizing performance per wat with unmatched storage density. So you can reduce the footprint and dramatically lower the power required. And and how efficient is that? You know, compared to other old flash systems, we tend to be one fifth, we tend to take one fifth the power compared to other flash systems and substantially lower compared to spinning this. >>So you can imagine, you know, cutting your, if data center consumption is a 2% of global consumption, roughly 40% of that tends to be storage cause of all the spinning disc. So you add about, you know, 0.8% to global consumption and if you can cut that by four fifths, you know, you can already start to make an impact. So, so we feel we can do that. And also we're quite a bit more denser, 10 times more denser. So imagine one fifth the power, one 10th the density, but then we take it a step further because okay, you've got the storage system in the data center, but what about the end of life aspect? What about the waste and reclamation? So we also have something called non-disruptive upgrades. We, using our AI technology in pure one, we can start to sense when a particular part is going to fail and just before it goes to failure, we actually replace it in a non-disruptive fashion. So customer's data is not impacted and then we recycle that so you get a full end to end life cycle, you know, from all the way from the time you deploy much lower power, much lower density, but then also at the back end, you know, reduction in e-waste and those kind of things. >>That's a great point you, that you bring up in terms of the reclamation process. It sounds like Pure does that on its own, the customer doesn't have to be involved in that. >>That's right. And we do that, it's a part of our evergreen, you know, service that we offer. A lot of customers sign up for that service and in fact they don't even, we tell them, Hey, you know, that part's about to go, we're gonna come in, we're gonna swap it out and, and then we actually recycle that part, >>The power of ai. Love that. What are some of the, the things that companies can do if they're, if they're early in this journey on sustainability, what are some of the specific steps companies can take to get started and maybe accelerate that journey as it's becoming climate change and things are becoming just more and more of a, of a daily topic on the news? >>No, absolutely. There's a lot of things companies can do. In fact, the four four item that we're gonna highlight, the first one is, you know, they can just start by doing a materiality assessment and a materiality assessment essentially engages all the stakeholders to find out which specific issues are important for the business, right? So you identify your key priorities that intersect with what the stakeholders want, you know, your different groups from sales, customers, partners, you know, different departments in the organization. And for example, for us, when we conducted our materiality assessment, for us, our product we felt was the biggest area of focus that could contribute a lot towards, you know, making an impact in, in, in from a sustainability standpoint. That's number one. I think number two companies can also think about taking an Azure service approach. The beauty of the Azure service approach is that you are buying a, your customer, they're buying outcomes with SLAs and, and when you are starting to buy outcomes with SLAs, you can start small and then grow as you consume more. >>So that way you don't have systems sitting idle waiting for you to consume more, right? And that's the beauty of the as service approach. And so for example, for us, you know, we have something called Evergreen one, which is our as service offer, where essentially customers are able to only use and have systems turned onto as much as they're consuming. So, so that reduces the waste associated with underutilized systems, right? That's number two. Number three is also you can optimize your supply chains end to end, right? Basically by making sure you're moving, recycling, packaging and eliminating waste in that thing so you can recycle it back to your suppliers. And you can also choose a sustainable supplier network that following sort of good practices, you know, you know, across the globe and such supply chains that are responsive and diverse can really help you. Also, the big business benefit benefited. >>You can also handle surges and demand, for example, for us during the pandemic with this global supply chain shortages, you know, whereas most of our competitors, you know, lead times went to 40, 50 weeks, our lead times went from three to six weeks cuz you know, we had this sustainable, you know, supply chain. And so all of these things, you know, the three things important, but the fourth thing I say more cultural and, and the cultural thing is how do you actually begin to have sustainability become a core part of your ethos at the company, you know, across all the departments, you know, and we've at Pure, definitely it's big for us, you know, you know, around sustainability starting with a product design, but all of the areas as well, if you follow those four items, they'll do the great place to start. >>That's great advice, great recommendations. You talk about the, the, the supply chain, sustainable supply chain optimization. We've been having a lot of conversations with businesses and vendors alike about that and how important it is. You bring up a great point too on supplier diversity, if we could have a whole conversation on that. Yes. But I'm also glad that you brought up culture that's huge to, for organizations to adopt an ESG strategy and really drive sustainability in their business. It has to become, to your point, part of their ethos. Yes. It's challenging. Cultural change management is challenging. Although I think with climate change and the things that are so public, it's, it's more on, on the top mindset folks. But it's a great point that the organization really as a whole needs to embrace the sustainability mindset so that it as a, as an organization lives and breathes that. Yes. And last question for you is advice. So you, you outlined the Four Steps organizations can take. I look how you made that quite simple. What advice would you give organizations who are on that journey to adopting those, those actions, as you said, as they look to really build and deploy and execute an ESG strategy? >>No, absolutely. And so obviously, you know, the advice is gonna come from, you know, a company like Pure, you know, our background kind of being a supplier of products. And so, you know, our advice is for companies that have products, usually they tend to be the biggest generator, the products that you sell to your, your customers, especially if they've got hardware components in it. But, you know, the biggest generator of e-waste and, and and, and, and, and kind of from a sustainability standpoint. So it's really important to have an intentional design approach towards your products with sustainability in mind. So it's not something that's, that you can handle at the very back end. You design it front in the product and so that sustainable design becomes very intentional. So for us, for example, doing these non-disruptive upgrades had to be designed up front so that, you know, a, you know, one of our repair person could go into a customer shop and be able to pull out a card and put in a new card without any change in the customer system. >>That non-receptive approach, it has to be designed into the hardware software systems to be able to pull that on. And that intentional design enables you to recover pieces just when they're about to fail and then putting them through a recovery, you know, waste recovery process. So that, that's kind of the one thing I would say that philosophy, again, it comes down to if that is, you know, seeping into the culture, into your core ethos, you will start to do, you know, you know, that type of work. So, so I mean it's important thing, you know, look, this year, you know, with the spike in energy prices, you know, you know, gas prices going up, it's super important that all of us, you know, do our bit in there and start to drive products that are fundamentally sustainable, not just at the initial, you know, install point, but from an end to end full life cycle standpoint. >>Absolutely. And I love that you brought up intention that is everything that peers doing is with, with such thought and intention and really for organizations and any industry to become more sustainable, to develop an ESG strategy. To your point, it all needs to start with intention. And of course that that cultural adoption, aj, it's been so great to have you on the program talking about what PEER is doing to help organizations really navigate that path to sustainable it. We appreciate your insights on your time. >>Thank you, Lisa. Pleasure being on board >>At Pure Storage. The opportunity for change and our commitment to a sustainable future are a direct reflection of the way we've always operated and the values we live by every day. We are making significant and immediate impact worldwide through our environmental sustainability efforts. The milestones of change can be seen everywhere in everything we do. Pures Evergreen storage architecture delivers two key environmental benefits to customers, the reduction of wasted energy and the reduction of e-waste. Additionally, pures implemented a series of product packaging redesigns, promoting recycle and reuse in order to reduce waste that will not only benefit our customers, but also the environment. Pure is committed to doing what is right and leading the way with innovation. That has always been the pure difference, making a difference by enabling our customers to drive out energy usage and their data storage systems by up to 80% today, more than 97% of Pure Array purchased six years ago are still in service. And tomorrow our goal for the future is to reduce Scope three emissions Pure is committing to further reducing our sold products emissions by 66% per petabyte by 2030. All of this means what we said at the beginning, change that is simple and that is what it has always been about. Pure has a vision for the future today, tomorrow, forever. >>We're back talking about the path to sustainable it and now we're gonna get the perspective from Mattia Valerio, who is with Elec Informatica and IT services firm and the beautiful Lombardi region of Italy north of Milano. Mattia, welcome to the Cube. Thanks so much for coming on. >>Thank you very much, Dave. Thank you. >>All right, before we jump in, tell us a little bit more about Elec Informatica. What's your focus, talk about your unique value add to customers. >>Yeah, so basically Alma Informatica is middle company from the north part of Italy and is managed service provider in the IT area. Okay. So the, the main focus area of Al Meca is reach digital transformation innovation to our clients with focus on infrastructure services, workplace services, and also cybersecurity services. Okay. And we try to follow the path of our clients to the digital transformation and the innovation through technology and sustainability. >>Yeah. Obviously very hot topics right now. Sustainability, environmental impact, they're growing areas of focus among leaders across all industries. A particularly acute right now in, in Europe with the, you know, the energy challenges you've talked about things like sustainable business. What does that mean? What does that term Yeah. You know, speak to and, and what can others learn from it? >>Yeah. At at, at our approach to sustainability is grounded in science and, and values and also in customer territory, but also employee centered. I mean, we conduct regular assessments to understand the most significant environment and social issues for our business with, with the goal of prioritizing what we do for a sustainability future. Our service delivery methodology, employee care relationship with the local supplier and local area and institution are a major factor for us to, to build a such a responsibility strategy. Specifically during the past year, we have been particularly focused on define sustainability governance in the company based on stakeholder engagement, defining material issues, establishing quantitative indicators to monitor and setting medium to long-term goals. >>Okay, so you have a lot of data. You can go into a customer, you can do an assessment, you can set a baseline, and then you have other data by which you can compare that and, and understand what's achievable. So what's your vision for sustainable business? You know, that strategy, you know, how has it affected your business in terms of the evolution? Cuz this wasn't, hasn't always been as hot a topic as it is today. And and is it a competitive advantage for you? >>Yeah, yeah. For, for, for all intense and proposed sustainability is a competitive advantage for elec. I mean, it's so, because at the time of profound transformation in the work, in the world of work, CSR issues make a company more attractive when searching for new talent to enter in the workforce of our company. In addition, efforts to ensure people's proper work life balance are a strong retention factor. And regarding our business proposition, ELEX attempts is to meet high standard of sustainability and reliability. Our green data center, you said is a prime example of this approach as at the same time, is there a conditioning activity that is done to give a second life to technology devices that come from back from rental? I mean, our customer inquiries with respect to sustainability are increasingly frequent and in depth and which is why we monitor our performance and invest in certification such as EcoVadis or ISO 14,001. Okay, >>Got it. So in a previous life I actually did some work with, with, with power companies and there were two big factors in it that affected the power consumption. Obviously virtualization was a big one, if you could consolidate servers, you know, that was huge. But the other was the advent of flash storage and that was, we used to actually go in with the, the engineers and the power company put in alligator clips to measure of, of, of an all flash array versus, you know, the spinning disc and it was a big impact. So you, I wanna talk about your, your experience with Pure Storage. You use Flash Array and the Evergreen architecture. Can you talk about what your experience there, why did you make that decision to select Pure Storage? How does that help you meet sustainability and operational requirements? Do those benefits scale as your customers grow? What's your experience been? >>Yeah, it was basically an easy and easy answer to our, to our business needs. Okay. Because you said before that in Elec we, we manage a lot of data, okay? And in the past we, we, we see it, we see that the constraints of managing so many, many data was very, very difficult to manage in terms of power consumption or simply for the, the space of storing the data. And when, when Pure came to us and share our products, their vision to the data management journey for Element Informatica, it was very easy to choose pure why with values and numbers. We, we create a business case and we said that we, we see that our power consumption usage was much less, more than 90% of previous technology that we used in the past. Okay. And so of course you have to manage a grade oil deploy of flash technology storage, but it was a good target. >>So we have tried to monitoring the adoption of flash technology and monitor monitoring also the power consumption and the efficiency that the pure technology bring to our, to our IT systems and of course the IT systems of our clients. And so this is one, the first part, the first good part of our trip with, with Pure. And after that we approach also the sustainability in long term of choosing pure technology storage. You mentioned the Evergreen models of Pure, and of course this was, again, challenge for us because it allows, it allow us to extend the life cycle management of our data centers, but also the, IT allows us to improve the facility of the facilities of using technology from our technical side. Okay. So we are much more efficient than in the past with the choose of Pure storage technologies. Okay. Of course, this easy users, easy usage mode, let me say it, allow us to bring this value to our, to all our clients that put their data in our data centers. >>So you talked about how you've seen a 90% improvement relative to previous technologies. I always, I haven't put you in the spot. Yeah, because I, I, I was on Pure's website and I saw in their ESG report some com, you know, it was a comparison with a generic competitor presuming that competitor was not, you know, a 2010 spinning disc system. But, but, so I'm curious as to the results that you're seeing with Pure in terms of footprint and power usage. You, you're referencing some of that. We heard some metrics from Nicole and AJ earlier in the program. Do you think, again, I'm gonna put you in the spot, do you think that Pure's architecture and the way they've applied, whether it's machine intelligence or the Evergreen model, et cetera, is more competitive than other platforms that you've seen? >>Yeah, of course. Is more competitor improve competitive because basically it allows to service provider to do much more efficient value proposition and offer services that are more, that brings more values to, to the customers. Okay. So the customer is always at the center of a proposition of a service provider and trying to adopt the methodology and also the, the value that pure as inside by design in the technology is, is for us very, very, very important and very, very strategic because, because with like a glass, we can, our self transfer try to transfer the values of pure, pure technologies to our service provider client. >>Okay. Matta, let's wrap and talk about sort of near term 2023 and then longer term it looks like sustainability is a topic that's here to stay. Unlike when we were putting alligator clips on storage arrays, trying to help customers get rebates that just didn't have legs. It was too complicated. Now it's a, a topic that everybody's measuring. What's next for elec in its sustainability journey? What advice would you might have? Sustainability leaders that wanna make a meaningful impact on the environment, but also on the bottom line. >>Okay, so sustainability is fortunately a widely spread concept. And our role in, in this great game is to define a strategy, align with the common and fundamentals goals for the future of planet and capable of expressing our inclination and the, and the particularities and accessibility goals in the near future. I, I say, I can say that are will be basically free one define sustainability plan. Okay? It's fundamentals to define a sustainability plan. Then it's very important to monitor the its emissions and we will calculate our carbon footprint. Okay? And least button list produces certifiable and comprehensive sustainability report with respect to the demands of customers, suppliers, and also partners. Okay. So I can say that this three target will be our direction in the, in the future. Okay. >>Yeah. So I mean, pretty straightforward. Make a plan. You gotta monitor and measure, you can't improve what you can't measure. So you gonna set a baseline, you're gonna report on that. Yep. You're gonna analyze the data and you're gonna make continuous improvement. >>Yep. >>Matea, thanks so much for joining us today in sharing your perspectives from the, the northern part of Italy. Really appreciate it. >>Yeah, thank you for having aboard. Thank you very >>Much. It was really our pleasure. Okay, in a moment, I'm gonna be back to wrap up the program and share some resources that could be valuable in your sustainability journey. Keep it right there. >>Sustainability is becoming increasingly important and is hitting more RFPs than ever before as a critical decision point for customers. Environmental benefits are not the only impetus. Rather bottom line cost savings are proving that sustainability actually means better business. You can make a strong business case around sustainability and you should, many more organizations are setting mid and long-term goals for sustainability and putting forth published metrics for shareholders and customers. Whereas early green IT initiatives at the beginning of this century, were met with skepticism and somewhat disappointing results. Today, vendor r and d is driving innovation in system design, semiconductor advancements, automation in machine intelligence that's really beginning to show tangible results. Thankfully. Now remember, all these videos are available on demand@thecube.net. So check them out at your convenience and don't forget to go to silicon angle.com for all the enterprise tech news of the day. You also want to check out pure storage.com. >>There are a ton of resources there. As an aside, pure is the only company I can recall to allow you to access resources like a Gartner Magic Quadrant without forcing you to fill out a lead gen form. So thank you for that. Pure storage, I love that. There's no squeeze page on that. No friction. It's kind of on brand there for pure well done. But to the topic today, sustainability, there's some really good information on the site around esg, Pure's Environmental, social and Governance mission. So there's more in there than just sustainability. You'll see some transparent statistics on things like gender and ethnic diversity, and of course you'll see that Pure has some work to do there. But kudos for publishing those stats transparently and setting goals so we can track your progress. And there's plenty on the sustainability topic as well, including some competitive benchmarks, which are interesting to look at and may give you some other things to think about. We hope you've enjoyed the path to Sustainable it made possible by Pure Storage produced with the Cube, your leader in enterprise and emerging tech, tech coverage.

(upbeat music) >> Welcome back to theCUBE, everyone. This is Lisa Martin, live in Miami. I'm at IFS Unleashed 2022. We've had a great day talking with IFS executives, customers, partners. We're going to be having another great conversation next. I have two guests here on set with me, Sarah Nicastro joins us, the founder Future Field of Service, and VP of Customer Engagement at IFS, and Roel Rentmeeters, the VP of Digital Transformation at Munters. Welcome to the program. >> Thanks for having us. >> So, here we are surrounded by about 1500 or so people. The buzz in here is, people are ready to come back. They're just ready to come back, have these conversations with their peers and their colleagues at IFS which is great to to see and to feel, right? Sarah, let's start with you, your role, founder Future of Field Service. Talk to me about what that is and what the genesis was. >> Yeah, absolutely. So, a lot of what I do is actually what you're doing and interviewing folks, creating content. I was in the media before I joined IFS, almost four years ago in service specifically. So service, you've probably heard a lot today about moment of service. Service is a huge focus area for IFS and Future of field service is thought leadership resource that IFS allowed me to come on board and create, not only for customers, but for the broader service community. So, I write articles related to service trends host a weekly podcast. Over time with the company as I got to engage with more and more customers, and there's so much value in them connecting with one another. You see that here, like you said, people are so excited to be together, but fostering those connections within our customer community, allowing them to get to know each other, share our best practices, as well as making sure that we're bringing the voice of customer always into IFS. So, that's what I do on the customer engagement side. >> I love it. The voice of the customer is invaluable. And of all the conversations that I've had today, it's so clear how strategic and strong the relationships are that IFS has with its customers. Roel, talk to us a little bit about Munters, you're a customer and talk about the relationship that you've established with IFS and the team. >> Yeah, with pleasure. So, Munters is a Swedish company. We are a global leader in sustainable air treatment solutions. So, think about deunification, cooling, but in big industrial applications. I am the VP of digital services or digital transformation. Prior to that, until very recently, I was a VP of services. And we started that standardization roadmap five years ago, six years ago. We work very closely with IFS. We're implementing a new apps version as an ERP for Munters. And so that servitization moving from additional services to outcome-based services has the digital aspect. So, my move is a natural flow with that. >> How long has Munters been in business? >> It's founded in 1955. >> Oh wow. >> It's a Swedish company, quite traditional still in their manufacturing and delivering services. But the shift is there. >> Talk to me about that shift and how IFS has been an accelerant of that. It's challenging for legacy businesses to evolve and transform. Obviously in this day and age, you don't have a choice. But talk to us about the digital transformation of the business so that you can deliver more to your customers and how IFS has been foundational to that. >> Yeah. So, so that servitization roadmap eventually it is something that our customers want. We captured it. Customers want remote management, they want connected devices, but that alone will not bring you servitization. You need to have your strong foundation in the back with a good process, a good system that can support that process. And that's where IFS came in for us. We are a long time IFS user, so, we are on the eighth version in Europe of app eight, but we are doing a new implementation to 10, and this way, a global implementation with clean data that needs to be cleansed, new processes, end to end processes. And so IFS is our partner to support us in this roadmap along with other developments and things IFS is doing, think about remote management, something we've implemented during COVID and that perfectly aligns with that road towards servitization. >> Yeah, I was just going to say Roel and I were on a panel discussion earlier today with two other customers, and all different industries, but when we said what is the focus of the business they all said servitization or outcomes based services. Me too. Me too, me too, right? So, it's a journey that a lot of our customers are on looking at how they differentiate through service, how they move away from being a provider of products or things, and someone that their customers can trust to provide peace of mind, uptime, outcomes, experiences, things like that. >> It's all about outcomes. And we're hearing more and more about servitization. It's not a new concept. The term is somewhat newer to some of these conversations. But we're seeing a lot of businesses especially in light of COVID pivot in that direction and they need a partner that they can trust like IFS to help them get there. Sarah, let's talk more about customer engagement. What are some of the different facets that need to be considered? You guys, IFS has expertise in five verticals which I love the vertical specialization there. But talk to us about some of those facets that make customer engagement successful. >> Yeah, so I think you're absolutely right. So we have our five industries that we focus heavily on, and that is where most of our customer engagement has and does reside, right? So each industry has its own group of customers that get together weigh in on how IFS is innovating, what they need from the company and their respective industries, etc. What I'm focused on, and probably a lot of it is just based on my background. I mentioned on the panel there was a lot of head nods and me-too, me-too. That's because there are also elements of innovation and change that are happening across industries that our customers care a lot about. So what I'm working on at the moment is introducing sort of another layer of customer engagement where we're also fostering those cross industry more innovation-centered conversations so that we can not only better understand what our customers are focused on there, but also allow them to connect and learn from one another. >> I love that. There's so much power and potential. Roel, talk to us about that from your perspective, the opportunity. You mentioned, Sarah, the panel that you guys were on earlier today, but talk to us about the opportunity that IFS is giving you to engage with your peers in other industries, but also for you to learn and get takeaways from them. That's got to be pretty unique from a technology partner perspective. >> That definitely is. And the Future of Field Service, it's one of those four where I think we share so much knowledge, not just while we are sitting together and having our talks with Sarah, also individually we connected with each other. Companies that are also Swedish based like Tetra Park, etc, So, there's kind of bonds that we can see. But it's true, we are learning from each other also because some are maybe a bit more advanced than others in this area. So we can learn, not just around how they do their processes, how they find technicians on the market which is very scarce today and very difficult. How do you retain them? But also, what are you experiencing during your implementation?? What is your partner that are... What are pitfalls that you have discovered since you were there? Would you go to cloud or would you still wait in APP 10? So we share that knowledge to each other and we learn a lot from each other, which is something I like. I also like the fact that IFS is a very customer-centric company, as we mentioned before, the fact that you have changed advisory boards where the voice of the customer is going to be important, where you can feed back or IFS feeds back trends and things they see going forward where we can also say, but, "Would it not be better that the user interface for a technician who just wants to do this and this and this is simpler than what you offer today. So, it's a win-win situation for both of us. >> It's a collaboration. >> Yeah, I like it. >> It should be. And I'm really passionate about what what I do, but to be on sessions with a group of customers and have them say, "I'm going to call you later because I want to know more about how you did this, or can we connect?" And to see those connections happen, it's great to have events like this and they have been on hold, but ideally happen every year or year and a half. But to keep those connections going continuously is really important to me. >> Well, the innovations that IFS can span from just those connections alone is infinite, right? I mean, your mind can wander with all of the different things that can come out of that. Sarah, talk a little bit more about... We often talk about the voice of the customer. It's incredibly powerful. I always think it's the most objective opinion, but one of the things that I think I was learning earlier today is it's not just about the voice of the customer. It's taking the insights from those customers into the company, into the development of the technologies to then be able to fuel customer-driven changes. Talk about that as a one of the focuses that IFS has. >> Yeah, I mean, not only we, but our customers are talking a lot more about outside in innovation, right? An inside out model does not work today. And so, that's really what the focus is. And there's so many parallels between what we're focused on, what our customers are focused on, right? And so, I think voice of the customer, it's always good to have a quantitative measure where you're doing surveys, you're understanding what is your NBS, how do your customers feel, are they satisfied, etc? But it's also very important to have more of a qualitative or more intimate forum to have those deeper discussions to really get into some of the details that, to Roel's point, can then influence. Okay, well, we haven't quite thought about it that way. The more you have those discussions, the more you can notice what those common challenges or opportunities are so that when you are putting effort into our own evolution and modernization, we can make sure that's geared toward the the impact our customers need. >> Right. That's critical. It's all about outcomes. Customers need to move faster and faster and faster these days, right? I think one of the things that was in very short supply during the pandemic was patients and tolerance. And I don't know that it's going to come back. I think we are... >> I've never had it personally. (Lisa and Sarah laugh) >> I had a little bit of it, but I think the consumerization of tech, we expect these experiences in our professional world to be as easy as going on Amazon and buying whatever we want. We also want the brands to know enough about us where it's not creepy, but make it personalized to some degree, have that intimate relationship with me that's good enough to get me the outcome that I'm looking for. We all have that in our personal lives, but it flows into our business lives as well. So you're dealing with customers that probably have gotten more demanding as a result. >> I think you're absolutely right. And at the same time, not all customers want to go into that entire outcome-based direction. So, but what I like about it is, if you can do outcome-based service, you can also accommodate those customers and the service they want without having the outcome, think about as a lay based service or those kind of things because your organization and your systems and your processes are ready to do this. It's actually part of it. So, that voice of the customer is for us important enough to know it's not one thing that we should create. It's not one service offering. It depends on what kind of customers you are. Look at data center customers for which we do a lot of cooling, they are scared to hell that that thing would be brought down because it would endanger their entire data center. They don't want to connect, but they want to have certain data that they can see inside their environment and that they can pass on to us. So, you need to accommodate all those things. So, your voice of customer is extremely important. >> You mentioned, Lisa, that we've been talking about servitization for quite a while, right? And it's because it involves so many layers of change within a business, right? And so, it's really more of a journey, a continuum. And to Roel's point, companies need to be able to address what their customers need at different points. Some may want to remain on a CapEx model and some may want to move to an outcomes model. We also need to be able to address what our customers need on a bit of a continuum, which is what we're working toward with IFS cloud, is being able to meet people where they are and give them what they need that can grow with them as they grow with their customers. >> And that's absolutely essential for a good partnership and that makes for those moments of service to happen at the end of the day to that end user, whether it's an airline or whatnot. IFS cloud, and we have a couple minutes left, but IFS cloud was launched only 18 months ago and I was in the keynote this morning and Christian was actually here on the show with me too, 400,000 plus users in 18 months, that's growing pretty quickly. What's been some of the feedback from the customer side, and we'll get your perspective, Roel, as well? >> I don't have cloud yet, so we are implementing APP 10. Why? Because we signed up with IFS two years ago. At that time it was not yet there. And we think now let's first do this and then we can move to cloud. But it's not that we will not move to cloud. It's something we will do eventually. I like the fact that IFS thinks of having everything in one rather than having the different pieces, which made it also for me personally very difficult to make a choice. Do I go for the standalone version of the field service, or do I take the one that is embedded in the ERP? What is the difference between those two? Is there functionalities that I'm going to miss if I choose one or the other? So, the fact that it will be all together, it makes it easier also to add on later on like customer service or the customer ports or all those kind of things. So, I like that concept. So, I'm very curious to hear from peers here that have done the implementation like the Tetre Pack, how's it going? What is their feeling? I'm very curious. >> Well, I imagine at this kind of event, you're going to learn just that. >> Yep. (Lisa chuckles) >> You were going to say something, Sarah. >> Yeah, I was just going to say, I think it's a really good point that you mentioned with all of the things we're used to in our consumer lives, we want simplicity. Having complex technology stacks is at odds with delivering simplicity to the customer, right? And so, so that's the goal really. I was just in a session before this with Yotin who's on the journey to Evergreen with IFS cloud. And it's really the idea of eliminating some of the manual effort that exists in maintaining a system, making it a lot easier and faster for organizations to adopt innovation that comes out and give them more agility really in focusing on meeting their customer needs instead of focusing on managing their technology. >> Absolutely. Nobody wants to be doing that. Thank you so much, both of you for joining me on the program today, talking about what IFS is doing, the Future of Field Service, how you're partnering, truly partnering with customers. It's impressive. We talked to a lot of vendors and a lot of customers and I definitely am seeing some unique differentiation here. So, thank you so much for sharing your insights with me today. >> Thanks, Lisa. >> Thank you. >> Appreciate it. For my guests, I'm Lisa Martin. You've been watching theCUBE live from Miami. We've been here all day. We thank you so much for watching. We will see you next time. (soft music)

(bright intro music) >> The cloud has popularized many useful concepts in the past decade, working backwards from the customer to pizza teams and DevOps mindset, the shared responsibility model, and security, of course, the shift from CapEx to OPEX, and as a service consumption models. The last item is what we're here to talk about today. Pay for consumption is attractive because you're not over provisioning, at least not the way you used to. You'd have to buy for peak capacity events, but there are always two sides to every story, and while pay for use more closely ties IT consumption to business value, procurement teams don't always love the uncertainty of the cloud bill each month, but consumption pricing and as a service models are here to stay in software and hardware. Hello, I'm Dave Vellante and welcome to "At Your Storage Service" made possible by Pure Storage, and with me is Prakash Darji who's the General Manager of the Digital Experience Business Unit at Pure. Prakash, welcome to the program. >> Thanks Dave. Thanks for having me. >> You bet. Okay, we've seen this shift to as a service, the as a service economy, subscription models, and this as a service movement have gained real momentum. It's clear over the past several years. What's driving this shift? Is it pressure from investors and technology companies that are chasing the all important ARR, their annual recurring revenue stream? Is it customer driven? Give us your insights. >> Well, look, I think we'll do some definitional stuff first. I think we often mix the definition of a subscription and a service, but, you know, subscription is, "Hey, I can go for a pay up front or pay as I go." Service is more about, "How do I not buy something just by the outcome?" So, you know, the concept of delivering storage as a service means, what do you want in storage, performance, capacity, availability? Like that's what you want. Well, how do you get that without having to worry about the labor of planning, capacity management? Those labor elements are what's driving it. So I think in the world where you have to do more with less and in a world where security becomes increasingly important where standardization will allow you to secure your landscape against ransomware and those types of things, those trends are driving the SaaSification of storage, and the only way to deliver that is storage as a service. >> So that's good. You maybe thinking about it differently than some of the other companies that I talked to, but so you've made inroads here, pretty big inroads actually, and changed the thinking in enterprise data storage with a huge emphasis on simplicity. That's really Pure's raison d'etre. How does storage as a service fit in to your innovation agenda overall? >> Well, our innovation agenda started, as you mentioned, with the simplicity, you know, a decade ago with the Evergreen Architecture. That architecture was beyond the box. How do you go ahead and say, "I can improve performance or capacity as I need it." Well, that's a foundational element to deliver a service because once you have that technology, you can say, "Oh, you know what? You've subscribed to this performance level. You want to raise your performance level and yes, that'll be a higher dollar per gig or dollar per terabyte," but how do you do that without a data migration? How do you do that with a non-disruptive service change? How do you do that with a delivery via software update? Those elements of non-disruptive updates, when you think SaaS, Salesforce, you don't know when Salesforce doesn't update. You don't know when they're increasing something, adding a new capability. It just shows up. It's not a disruptive event. So to drive that standardization and SaaSification in service delivery, you need to keep that simplicity of delivery first and foremost, and you can't allow, like, if the goal was, "I want to change from this service here to that service here," and a person needed to show up and do a day data migration, that's kind of useless. You've broken the experience of flexibility for a customer. >> Okay, so I like the Salesforce analogy, but I want to jump out do a little side for a second. So I've got to make some commitment to Pure, right? Some baseline commitment, and if I do, then I can dial up and then pay for what I use, and I can dial it down, correct? >> Correct. >> Okay. I can't do that with Salesforce, all right? I could dial up, but then I'm stuck with those licenses. So you have a better model in Salesforce, I would argue. Okay. >> Yeah. I would agree with that. >> Okay, so, and I got to pay for everything up front. Anyway, let's go back to I was kind of pushing at you a little bit at my upfront, you know, about, you know, the ARR model, the all-important, you know, financial metric, but let's talk from the customer standpoint. What are the benefits of consuming storage as a service from your customer's perspective? >> Well, one is when you start your storage journey, do you really know what you need? And I would argue, most of the time, people are guessing, right? It's like, "Well, I think I need this. This is the performance I think I need or this is the capacity I think I need," and, you know, with the scientific method, you actually deploy something, and you're like, "Do I need more? Do I need less?" You find out as you're deploying. So in a storage as a service world, when you have the ability to move up performance levels or move out capacity levels, and you have that flexibility, then you have the ability to just to meet demand as you deploy, and that's the most important element of meeting business needs today. The applications you deploy are not in your control when you're providing storage to your end consumers. >> Yeah. >> They're going to want different levels of storage. They're going to want different performance thresholds. That's kind of a pay, you know, pay for performance type culture, right? You can use HR analogy for it. You pay for performance. You want top talent, you pay for it. You want top storage performance, you pay for it. You don't, you can pay less, and you can actually get lower performance tiers. Not everything is a tier one application, and you need the ability to deploy it, but when you start, how do you know the way your end customers are going to be consuming or do you need a dictated upfront? 'Cause that's infrastructure dictating business inflexibility, and you never want to be in that position. >> I got another analogy for you. It's like, you know, we do a lot of hosting at our home and you know, like Thanksgiving, right? And you go to the liquor store and say, "Okay, what should I get, should we get red wine? We got to go white wine, we got to get some beer. Should I get bubbles? Yeah, I get some bubbles." 'Cause you don't know what people are going to have, and so you over provision everything and then there's a run on bubbles and you're like, "Ah, we're running the bubbles," so you just over buy, but there's a liquor store that actually will take it back. So I got to do business with those guys every time 'cause it's way more flexible. I can dial up capacity or I can dial up performance, and dial it back down if I don't use it. >> Where you're going to be drinking a lot more the next few weeks. >> Yeah, exactly, like which is the last thing you want. Okay, so let's talk about how Pure kind of meets this as a service demand. You've touched upon your differentiators from others in the market. You know, love to hear about the momentum. What are you seeing out there? >> Yeah, look, our business is growing well largely built on, you know, what customers need. Specifically, where the market is at today is there's a set of folks that are interested in the financial transformation of CapEx to OPEX. Like that definitely exists in the industry around, "How do I get a paper use model?" The next kind of more advanced customer is interested in, "How do I go ahead and remove labor to deliver storage?" And a service gets you there on top of a subscription. The most sophisticated customer says, "How do I separate storage production with consumption and production of storage?" Being a storage producer should be about standardization so I could do policy based management. Why is that important? You know, coming back to some of the things I said earlier, in the world where ransomware attacks are common, you need the standardized security policies. Linux has new vulnerabilities every other day, like find two, three critical vulnerabilities a week. How do you stay on top of it? The complexity of staying on top of it should be, "Look, let's standardize and make it a vendor problem, and assume the vendor's going to deliver this to me." So that standardization allows you to have business policies that allow you to stay current and modern. I would argue in, you know, the traditional storage and appliance world, you buy something and the day after you buy it, it's worthless. It's like driving a car off a lot, right? The very next day, the car's not worth what it was when you bought it. Storage is the same way. So how do you ensure that your storage stays current? How do you ensure that it gets a like a fine line that gets better with age? Well, if you're not buying storage and you're buying a performance SLA, it's up to the vendor to meet that SLA so it actually never gets worse over time. This is the way you modernize technology and avoid technology debt as a customer. >> Yeah, I mean, just even though words you're using and the way you're thinking about this precaution, I think are different, and I love the concept of essentially taking my labor cost and transferring them to Pure's R&D. I mean, that's essentially what you're talking about here. So let's stick with the tech for a minute. What do you see as new or emerging technologies that are helping accelerate this shift toward the as a service economy? >> Well, the first thing is I always tell people you can't deliver a service without monitoring because if you can't monitor something, how you're going to know whether you're meeting your service level obligation, right? So everything starts with data monitoring. The next step layering on the technology differentiation is if you need to deliver a service level obligation on top of that data monitoring, you need the ability to flexibly meet whatever performance obligations you have in a tight time window. So supply chain and being able to deliver anywhere becomes important. So if you use the analogy today of how Tesla works or a IoT system works, you have a SaaS management that actually provides instructions that pushes those instructions and policies to the edge. In Tesla's case, that happens to be the car. It'll push software updates to the car. It'll push new map updates to the car, but the car is running independently. It's not like if the car becomes disconnected from the internet, it's going to crash and drive you off the road. In the same way, what if you think about storage as something that needs to be wherever your application is? So people think about cloud as a destination. I think that's a fallacy. You have to think about the world in the view of an application. An application needs data, and that data needs to sit in storage wherever that application sits. So for us, the storage system is just an edge device. It can be sitting in your data center it can be sitting in a Equinix. It can be sitting in hosted and MSP can run it. It can even be sitting in the public cloud, but how do you have central monitoring and central management where you can push policies to update all those devices, very similar to an IOT system? So the technology advantage of doing that means that you can operate anywhere and ensure you have a consistent set of policies, a consistent set of protection, a consistent set of, you know, prevention against ransomware attack regardless of your application, regardless of, you know, where it sits, regardless of what content in it you're on. That approach is very similar to the way the IoT industry has been updating and monitoring edge devices, nest thermostats, you know, Tesla cars, those types of things. That's the thinking that needs to come to storage, and that's the foundation on which we built Pure as a service. >> So that implies or, at least I infer, that you've, obviously, got control of the experience on prem, but you're extending that into AWS, Google, Azure, which suggests to me that you have to hide the underlying complexity of the primitives and APIs in that world, and then eventually, actually today, 'cause you're treating everything like the edge out to the edge, you know, maybe mini Pure at some point in time, but so I call that super cloud, that abstraction layer that floats above all the clouds on-prem and adds that layer of value and is a singular experience, what you're talking about pushing, you know, policy throughout. Is that the right way to think about it? And how does this impact the ability to deliver true storage as a service? >> Oh, that's absolutely the right way of thinking about it. The things that you think about from an abstraction kind of fall in three buckets. First, you need management. So how do you ensure consistent management experience, creating volumes, deleting volumes, creating buckets, creating files, creating directories like management of objects and create a consistent API across the entire landscape? The second one is monitoring. How do you measure utilization and performance obligations or capacity obligations or, you know, policy violations, wherever you're at? And then the third one is more of a business one, which is procurement because you can't do it independent of procurement, meaning what happens when you run out? Do you need to increase your reserve commits? Do you want to go on demand? How do you integrate it into company's procurement models such that you can say, "I can use what I need," and any, it's not like every change order is a request of procurement. That's going to break an as a service delivery model. So to get embedded in a customer's landscape where they don't have to worry about storage, you have to provide that consistency on management, monitoring, and procurement across the tech, and yes, this is deep technology problems, whether it's running our storage on AWS or Azure or running it on prem or, you know, at some point in the future, maybe even, you know, Pure mini at the edge, right? So, you know, all of those things are tied to our Pure as a service delivery. >> Yeah, technically, non-trivial, but hey, you guys are on it. Well, we got to leave it there, Prakash. Thank you, great stuff, really appreciate your time. >> All right, thanks for having me, man. >> You're very welcome. Okay, in a moment, Steve McDowell. For more insights and strategies, he's going to give us the analyst perspective on as a service. You're watching "theCUBE", the leader in high tech enterprise coverage. (bright outro music)

>>When AWS introduced the modern cloud in 2006, many people didn't realize the impact that it would have on the industry, but some did see the future of an as a service economy coming. I mean, SAS offerings came out several years before. And the idea of applying some of these concepts to infrastructure and simplifying deployment and management, you know, kinda looked enticing to a lot of customers and a subscription model, or, but yet a consumption model was seen as a valuable proposition by many customers. Why not apply it to infrastructure? And why should the hyperscalers have all the fun welcome to at your storage service? My name is Dave ante. And as an analyst at the time, I was excited about the, as a service trend early on. And one of the companies that caught my attention back in the beginning of last decade was pure storage. >>Pure not only was delivering cloud- simplicity, but it's no forklift approach to infrastructure was ahead of its time. And that's why we're here today to dig into what's happening with the, as a service trends that we see popping up all over the world today, we're gonna dig into three sessions with noted experts in the field. First pre Darie is the general manager of the digital experience business unit at pure storage. He's gonna join us. And then we bring in Steve McDowell, Steve's a senior analyst for data and storage at more insights and strategy, a well known consultancy and analyst firm. And finally, we close with Amil sta Emil is the chief commercial officer and chief marketing officer at open line, open lines, a managed service provider. They serve the mid-market and Emil's got a very wide observation space. He's gonna share what he's seeing with customers. So sit back and enjoy the show. >>The cloud has popularized many useful concepts in the past decade, working backwards from the customer two pizza teams, a DevOps mindset, the shared responsibility model in security. And of course the shift from CapEx to OPEX and as a service consumption models. The last item is what we're here to talk about today. Pay for consumption is attractive because you're not over provisioning. At least not the way you used to you'd have to buy for peak capacity events, but there are always two sides to every story and well pay for use more closely ties. It consumption to business value procurement teams. Don't always love the uncertainty of the cloud bill each month, but consumption pricing. And as a service models are here to stay in software and hardware. Hello, I'm Dave ante and welcome to at your storage service made possible by pure storage. And with me is Pash DJI. Who's the general manager of the digital experience business unit at pure Pash. Welcome to the program. >>Thanks Dave. Thanks for having me. >>You bet. Okay. We've seen this shift to, as a service, the, as a service economy, subscription models, and this as a service movement have gained real momentum. It's it's clear over the past several years, what's driving this shift. Is it pressure from investors and technology companies that are chasing the all important ARR, their annual recurring revenue stream? Is it customer driven? Give us your insights. >>Well, look, um, I think we'll do some definitional stuff first. I think we often mix the definition of a subscription and a service, but, you know, subscription is, Hey, I can go for pay up front or pay as I go. Service is more about how do I not buy something just by the outcome. So, you know, the concept of delivering storage as a service means, what do you want in storage performance, capacity availability? Like that's what you want. Well, how do you get that without having to worry about the labor of planning capacity management, those labor elements are what's driving it. So I think in the world where you have to do more with less and in a world where security becomes increasingly important, where standardization will allow you to secure your landscape against ransomware and those types of things, those trends are driving the ation of storage and the only way to deliver that is storage as a service. >>So that's, that's good. You maybe thinking about it differently than some of the other companies that I talked to, but so you, you, you've made inroads here pretty big inroads actually, and changed the thinking in enterprise data storage with a huge emphasis on simplicity. That's really pures rayon Detra. How does storage as a service fit into your innovation agenda overall? >>Well, our innovation agenda started, as you mentioned with the simplicity, you know, a decade ago with the evergreen architecture, that architecture was beyond the box. How do you go ahead and say, I can improve performance or capacity as I need it? Well, that's a foundational element to deliver a service because once you have that technology, you can say, oh, you know what? You've subscribed to this performance level. You want to raise your performance level and yes, that'll be a higher dollar per gig or dollar per terabyte. But how do you do that without a data migration? How do you do that with a non disruptive service change? How do you do that with a delivery via a software update, those elements of non disruptive updates. When you think SAS, Salesforce, you don't know when Salesforce doesn't update, you don't know when they're increasing something, adding a new capability just shows up. It's not a disruptive event. So to drive that standardization and sation and service delivery, you need to keep that simplicity of delivery first and foremost, and you can't allow, like, if the goal was, I want to change from this service tier to that service tier and a person needed to show up and do a day data migration, that's kind of useless. You've broken the experience of flexibility for a customer. >>Okay. So I like the Salesforce analogy, but I wanna jump out, do a little side for a second. So I I've gotta, I've gotta make some commitment to pure, right. Some baseline commitment. And if I do, then I can dial up and pay for what I use and I can dial it down. Correct? Correct. Okay. I can't do that with Salesforce. <laugh> right. I could dial up, but then I'm stuck with those licenses. So you have a better model in Salesforce. I would argue. Okay. Yeah, >>I would, I would agree with that. >>Okay. So, and I gotta pay for everything up front anyway. Um, let's go back. I was kind of pushing at you a little bit at my upfront, you know, about, you know, the ARR model, the, the all important, you know, financial metric, but let's talk from the customers standpoint. What are the benefits of consuming storage as a service from your customer's perspective? >>Well, one is when you start your storage journey, do you really know what you need? And I would argue most of the time people are guessing, right? It's like, well, I think I need this. This is the performance I think I need. Or this is the capacity I think I need. And, you know, with the scientific method, you actually deploy something and you're like, do I need more? Do I need less? You find out as you're deploying. So in a storage as a service world, when you have the ability to move up performance levels or move out capacity levels, and you have that flexibility, then you have the ability to just to meet demand as you deploy. And that's the most important element of meeting business needs today. The applications you deploy are not in your control when you're providing storage to your end consumers. >>Yeah. They're gonna want different levels of storage. They're gonna want different performance thresholds. That's kind of a pay, you know, pay for performance type culture, right? You can use HR analogies for it. You pay for performance. You want top talent, you pay for it. You want top storage performance, you pay for it. Um, you don't, you can pay less and you can actually get lower performance, tiers, not everything is a tier one application. And you need the ability to deploy it. But when you start, how do you know the way your end customers are gonna be consuming? Or do you need a dictated upfront? Cause that's infrastructure dictating business inflexibility, and you never want to be in that position. >>I, I got another analogy for you. It's like, you know, we do a lot of hosting at our home and you know, like Thanksgiving, right? And you go to the liquor store and say, okay, what should I get? Should we get red wine? We gotta go white wine. We gotta get some beer. Should I get bubbles? Yeah, I get some bubbles. Cause you don't know what people are gonna have. And so you over provision everything <laugh> and then there's a run on bubbles and you're like, ah, we run outta bubbles. So you just over buy, but there's a liquor store that actually will take it back. So I gotta do business with those guys every time. Cuz it's way more flexible. I can dial up capacity or can dial up performance and dial it back down if I don't use it >>Or you or you're gonna be drinking a lot more the next few weeks. >>Yeah, exactly. Which is the last thing you want. Okay. So let's talk about how pure kind of meets this as a service demand. You've touched upon your, your differentiators from others in the market. Um, you know, love to hear about the momentum. What, what are you seeing out there? >>Yeah. Look, our business is growing well, largely built on, you know, what customers need. Um, specifically where the market is at today is there's a set of folks that are interested in the financial transformation of CapEx to OPEX, where like that definitely exists in the industry around how do I get a pay use model? The next kind of more advanced customer is interested in how do I go ahead and remove labor to deliver storage? And a service gets you there on top of a subscription. The most sophisticated customer says, how do I separate storage production with consumption and production of storage. Being a storage producer should be about standardization. So I could do policy based management. Why is that important? You know, coming back to some of the things I said earlier in the world where ransomware attacks are common, you need the standardized security policies. >>Linux has new vulnerabilities every, every other day, like find 2, 2, 3 critical vulnerabilities a week. How do you stay on top of it? The complexity of staying on top of it should be, look, let's standardize and make it a vendor problem. And assume the vendor's gonna deliver this to me. So that standardization allows you to have business policies that allow you to stay current and modern. I would argue in, you know, the traditional storage and appliance world, you buy something and the day a, the day after you buy it, it's worthless. It's like driving a car off a lot, right? The very next day, the car's not worth what it was when you bought it. Storage is the same way. So how do you ensure that your storage stays current? How do you ensure that it gets like a fine line that gets better, better with age? Well, if you're not buying storage and you're buying a performance SLA, it's up to the vendor to meet that SLA. So it actually never gets worse over time. This is the way you modernize technology and avoid technology debt as a customer. >>Yeah. I mean, just even though words you're using in the way you're thinking about this precaution, I think are, are, are different. Uh, and I love the concept of essentially taking my labor cost and transferring them to pures R and D I mean, that's essentially what you're talking about here. Um, so let's, let's, let's stick with the, the, the tech for a minute. What do you see as new or emerging technologies that are helping accelerate this shift toward the, as a service economy? >>Well, the first thing is I always tell people, you can't deliver a service without monitoring, because if you can't monitor something, how you're gonna know what your, whether you're meeting your service level obligation, right? So everything starts with data monitoring. The next step layering on the technology. Differentiation is if you need to deliver a service level, OB obligation on top of that data monitoring, you need the ability to flexibly, meet whatever performance obligations you have in a tight time window. So supply chain and being able to deliver anywhere becomes important. So if you use the analogy today of how Tesla works or a IOT system works, you have a SaaS management that actually provides instructions that push pushes those instructions and policies to the edge. In Tesla's case, that happens to be the car it'll push software updates to the car. It'll push new map updates to the car, but the car is running independently. >>It's not like if the car becomes disconnected from the internet, it's gonna crash and drive you off the road in the same way. What if you think about storage as something that needs to be wherever your application is? So people think about cloud as a destination. I think that's a fallacy. You have to think about the world in the world in the view of an application, an application needs data, and that data needs to sit in storage wherever that application sits. So for us, the storage system is just an edge device. It can be sitting in your data center, it can be sitting in a Equinix. It can be sitting in hosted, an MSP can run. It can, can even be sitting in the public cloud, but how do you have central monitoring and central management where you can push policies to update all those devices? >>Very similar to an I IOT system. So the technology advantage of doing that means that you can operate anywhere and ensure you have a consistent set of policies, a consistent set of protection, a consistent set of, you know, prevention against ransomware attack, regardless of your application, regardless of, uh, you know, where it sits, regardless of what content in you're on that approach is very similar to the way the T industry has been updating and monitoring edge devices, nest, thermostats, you know, Tesla cars, those types of things. That's the thinking that needs to come to. And that's the foundation on which we built PI as a service. >>So that implies, or at least I infer that you've obviously got control of the experience on Preem, but you're extending that, uh, into AWS, Google Azure, which suggests to me that you have to hide the underlying complexity of the primitives and APIs in that world. And then eventually, actually today, cuz you're treating everything like the edge out to the edge, you know, maybe, maybe mini pure at some point in time. But so I call that super cloud that abstraction layer that floats above all the clouds on-prem and adds that layer of value. And is this singular experience? What you're talking about pushing, you know, policy throughout, is that the right way to think about it and how does this impact the ability to deliver true storage as a service? >>Oh, uh, that's absolutely the right way of thinking about it. The things that you think about from a, an abstraction kind of fall in three buckets, first, you need management. So how do you ensure a consistent management experience creating volumes, deleting volumes, creating buckets, creating files, creating directories, like management of objects and create a consistent API across the entire landscape. The second one is monitoring, how do you measure utilization and performance obligations or capacity obligations or uh, you know, policy violations, wherever you're at. And then the third one is more of a business one, which is procurement because you can't do it independent of procurement. Meaning what happens when you run out, you need to increase your reserve commits. Do you want to go on demand? How do you integrate it into company's procurement models, such that you can say, I can use what I need and any, it's not like every change order is a request of procurement. That's gonna break an as a service delivery model. So to get embedded in a customer's landscape where they don't have to worry about storage, you have to provide that consistency on management, monitoring and procurement across the tech. And yes, this is deep technology problems, whether it's running our storage on AWS or Azure or running it on prem or, you know, at some point in the future, maybe even, um, you know, pure mini at the edge. Right. <laugh> so, you know, tho all of those things are tied to our pure, a service delivery. >>Yeah, technically non-trivial but uh, Hey, you guys are on it. Well, we gotta leave it there. Pash. Thank you. Great stuff. Really appreciate your time. >>All right. Thanks for having me, man. >>You're very welcome. Okay. In a moment, Steve McDowell from more insights and strategies, it's gonna give us the analyst perspective on, as a service, you're watching the cube, the leader in high tech enterprise coverage. >>Why are customers making the change to pure as a service >>Other vendors, offering flexible consumption models will promise you the world on the surface. It's just what you need. But then you notice the asterisk that dreaded fine print. That turns just what you need into long-term commitments, disruptive upgrades and unpredictable costs, pure storage, launched pure as a service to provide the flexibility to respond to your ever changing needs. With clear per unit costs, no large upfront purchases and no asterisks. A usage based model should be simple, innovative, and adapt with the changing market. Unlike other vendors, pure is offering exactly that with options, for service tiers and short term contracts in a single unified subscription that allows you to improve your discounts over time. Pure makes sure you can grow and upgrade without ever taking your environment offline and without the constant worry of hidden costs with complete billing, transparency, unlike any other, you only pay for what you use and pure one helps track and predict demand from day to day, making sure you never outgrow your storage. So why are customers making the change to pure as a service convenient solutions with unlimited potential without the dreaded fine print? It's as simple as that, >>We're back with Steve McDowell, the principal analyst for data and storage at more insights and strategy. Hey Steve, great to have you on, tell us a little bit about yourself. You got a really interesting background and kind of a blend of engineering and strategy and what's your research focus? >>Yeah, so my research, my focus area is data and storage and all the things around that, right? Whether it's OnPrim or cloud or, or, or, you know, software as a service. Uh, my background, as you said, is a blend, right? I grew up as an engineer. I started off as an OS developer at IBM. Uh, came up through the ranks and, and shifted over into corporate strategy and product marketing and product management. Uh, and I've been doing, uh, working as an industry analyst now for about five years, more insights and strategy. >>Steve, how do you see this playing out in the next three to five years? I mean, cloud got it all started. It's gonna snowballing, you know, however you look at it, percent of spending on storage that you think is gonna land in as a service. How, how do you see the evolution here? >>I think it buyers are looking at as a service, a consumption based is, is, uh, uh, you know, a natural model. It extends the data center, brings all of the flexibility, all of the goodness that I get from public cloud, but without all of the downside and uncertainty around cost and security and things like that, right. That also come with a public cloud and it's delivered by technology providers that I trust and that I know, and that I've worked with, you know, for, in some cases, decades. So I don't know that we have hard data on how much, uh, adoption there is of the model, but we do know that it's trending up, uh, you know, and every infrastructure provider at this point has some flavor of offering in the space. So it's, it's clearly popular with CIOs and, and it practitioners alike. >>So Steve organizations are at a they're different levels of maturity in their, their transformation journeys. And of course, as a result, they're gonna have different storage needs that are aligned with their bottom line business objectives. From an it buyer perspective, you may have data on this, even if it's anecdotal, where does storage as a service actually fit in and can it be a growth lever >>Can absolutely be, uh, a growth leader. Uh, it, it gives me the flexibility as, as an it architect to scale my business over time, without worrying about how much money I have to invest in, in storage hardware. Right? So I, I get kind of, again, that cloudlike flexibility in terms of procurement and deployment. Uh, but it gives me that control by oftentimes being on site within my permit. And I manage it like a storage array that I own. Uh, so you know, it, it's, it's beautiful for, for organizations that are scaling and, and it's equally nice for organizations that just wanna manage and control cost over time. Um, so it's, it's a model that makes a lot of sense and fits and, and certainly growing in adoption and popularity. >>How about from a technology vendor perspective you've worked for in the, in the tech industry mm-hmm <affirmative> for, for companies? What do you think is gonna define the winners and losers in this space? If you were running strategy for, uh, storage company, what would you say? >>I, I think the days of, of a storage administrator managing, you know, rate levels and recovering and things of that sort are over, right, what would, what these organizations like pure delivering, but they're offerings is, is simplicity. It's a push button approach to deploying storage to the applications and workloads that need it, right. It becomes storage as a utility. So it's not just the, you know, the consumption based economic model of, of, uh, as a service. Uh, it, it's also the manageability that comes with that, or the flexibility of management that comes with that. I can push a button, deploy bites to, to, uh, you know, a workload that needs it. Um, and it just becomes very simple, right. For the storage administrator in a way that, you know, kind of old school OnPrim storage can't really deliver. >>You know, I wanna, I wanna ask you, I mean, I've been thinking about this because again, a lot of companies are, are, you know, moving, hopping on the, as a service bandwagon, I feel like, okay, in and of itself, that's not where the innovation lives, the innovation is gonna come from making that singular experience from on-prem to the clouds across clouds, maybe eventually out to the edge. Um, do you, do you, where do you see the innovation in as a service? >>Well, there there's two levels of innovation, right? One, one is business model innovation, right? I, I now have an organizational flexibility to build the infrastructure, to support my digital transformation efforts. Um, but on the product side and the offering side, it really is, as you said, it's about the integration of experience. Every enterprise today touches a cloud in some way, shape or form, right. I have data spread, not just in my data center, but at the edge, uh, oftentimes in a public cloud, maybe a private cloud, I don't know where my data is and it really lands on the storage providers to help me manage that and deliver that, uh, uh, manageability experience, uh, to, to the it administrators. So when I look at innovation in this space, you know, it's not just a storage array and rack that I'm leasing, right? This is not another lease model. It's really fully integrated, you know, end to end management of my data and, and, you know, and all of the things around that. >>Yeah. So you, to your point about a lease model is if you're doing a lease, you know, yeah. You can shift CapEx to OPEX, but you're still committed to, to, you have to over provision, whereas here, and I wanted to ask you about that. It's, it's, it's, it's an interesting model, right? Cuz you gotta read the fine print. Of course the fine print says you gotta commit to some level typically. And then if, you know, if you go over you, you charge for what you use and you can scale that back down and that's, that's gotta be very attractive for folks. I, I wonder if you will ever see like true cloud-like consumption pricing, that is two edges to it. Right. You see consumption based pricing in some of the software models and you know yeah. People like it, the lines of business maybe cuz they pay in by the drink, but then procurement hates it cuz they don't have predictability. How do you see the pricing models? Do you see that maturing or do you think we're sort of locked in on, on where we're at? >>No, I, I do. I do see that maturing. Right? And, and when you work with a company like pure to understand their consumption based and as a service offerings, uh, it, it really is sitting down and understanding where your data needs are going to scale, right? You, you buy in at a certain level, uh, you have capacity planning. You can expand if you need to, you can shrink if you need to. So it really does put more control in the hands of the it buyer than uh, well certainly then traditional CapEx based on-prem but also more control than you would get, you know, working with an Amazon or an Azure. >>Okay. Thanks Steve. We'll leave it there for now. I'd love to have you back. Keep it right there at your storage service continues in a moment. >>Some things are meant to last your storage should be one of them say hello to the evergreen storage program, say goodbye to refreshes and rebates. Forget planned downtime, performance impact and data migrations. Forget forklift upgrades. Evergreen storage starts with your agile storage architecture and covers the entire life cycle of the array from first purchase to ongoing use. And whenever it's time to modernize and grow, your satisfaction is covered with an evergreen subscription. You can get a full refund within 30 days for any reason, >>Our right size guarantee lets you buy just the storage you need never too much. Never not enough. Your array software is all inclusive. Even future releases and features maintenance and support costs remain constant throughout the life of your array. Proactive expert support is a true white glove experience. Evergreen maintenance ensures availability of any replacement components. Meet the demands of your business and protect your investment. Evergreen gold includes controller upgrades every three years. And if something unplanned comes up, evergreen gold provides upgrade flex the leading anytime upgrade feature to upgrade controllers whenever you need it. As you expand evergreen gold provides credits to consolidate storage with denser more modern flash. Evergreen is your subscription to continuous innovation for storage that lasts 10 years or more. Some things are meant to last make your storage. One of them >>We're back at your storage service. Emil Stan is here. He's the chief commercial officer and chief marketing officer of open line. Thank you Emil for coming on the cube. Appreciate your time. >>Thank you, David. Nice. Uh, glad to be here. >>Yes. Yeah. So tell us about open line. You're a managed service provider. What's your focus? >>Yeah, we're actually a cloud managed service provider and I do put cloud in front of the managed services because it's not just only the spheres that we manage. We have to manage the clouds as well nowadays. And then unfortunately, everybody only thinks there's one cloud, but it's always multiple layers in the cloud. So we have a lot of work in integrating it. We're a cloud manages provider in the Netherlands, focusing on, uh, companies who have head office in the Netherlands, mainly in the, uh, healthcare local government, social housing logistics department. And then in the midst size companies between say 250 to 10,000 office employees. Uh, and that's what we do. We provide 'em with excellent cloud managed services, uh, as it should be >>Interesting, you know, a lot early on in the cloud days, highly regulated industries like healthcare government were somewhat afraid of the cloud. So I'm sure that's one of the ways in which you provide value to your customers is helping them become cloud proficient. Maybe you could talk a little bit more about the value prop to customers. Why do they do business with you? >>And I think, uh, there are a number of reasons why they do business with us or choose to choose for our manage services provider that first of course are looking for stability and continuity. Uh, and, and from a cost perspective, predict predictable costs. But nowadays you also have a shortage in personnel and knowledge. So, and it's not always very easy for them to access, uh, those skill sets because most it, people just want to have, uh, a great variety in work, what they are doing, uh, towards, towards the local government, uh, healthcare, social housing. They actually, uh, a sector that, uh, that are really in between embracing the public cloud, but also have a lot of legacy and, and bringing together best of all, worlds is what we do. So we also bring them comfort. We do understand what legacy, uh, needs from a manager's perspective. We also know how to leverage the benefits in the public cloud. Uh, and, uh, I'd say from a marketing perspective, actually we focus on using an ideal cloud, being a mix of traditional and future based cloud. >>Thank you. I, you know, I'd like to get your perspective on this idea of as a service and the, as a service economy that we often talk about on the cube. I mean, you work with a lot of different companies. We talked about some of the industries and, and increasingly it seems like organizations are focused more on outcomes, continuous value delivery via, you know, suites of services and, and they're leaning into platforms versus one off product offerings, you know, do you see that? How do you see your customers reacting to this as a service trend? >>Yeah. Uh, to be honest, sometimes it makes it more complex because services like, look at your Android or iPhone, you can buy apps, uh, and download apps the way you want to. So they have a lot of apps about how do you integrate it into one excellent workflow, something that works for you, David or works for me. Uh, so the difficulty, some sometimes lies in, uh, the easy accessibility that you have to those solutions, but nobody takes into account that they're all part of a chain, a workflow supply chain, uh, and, and, uh, they're being hyped as well. So what we also have a lot of time in, in, in, in managing our customers is that the tremendous feature push feature push that there is from technology providers, SaaS providers. Whereas if you provide 10 features, you only need one or two, uh, but the other eight are very distracting from your prime core business. Uh, so there's a natural way in that people are embracing, uh, SA solutions, embracing cloud solutions. Uh, but what's not taken into account as much is that we love to see it is the way that you integrate all those solutions toward something that's workable for the person that's actually using them. And it's seldomly that somebody is only using one solution. There's always a chain of solutions. Um, so yeah, there are a lot of opportunities, but also a lot of challenges for us, but also for our customers, >>You see that trend toward, as a service continuing, or do you actually see based on what you're just saying that pendulum, you know, swinging back and forth, somebody comes out with a new sort of feature product and that, you know, changes the dynamic or do you see as a service really having legs? >>Ah, I, I think that's very, very good question, David, because that's something that's keeping our busy all the time. We do see a trend in a service looking at, uh, talk about pure later on. We also use pure as a service more or less. Yeah. And that really helps us. Uh, but you see, uh, um, that sometimes people make a step too, too fast, too quick, not well thought of, and then you see what they call sort of cloud repatriation, tend that people go back to what they're doing and then they stop innovating or stop leveraging. The possibilities are actually there. Uh, so from our consultancy, our guidance and architecture point of view, we try to help them as much as possible to think in a SA thought, but just don't use the, cloud's just another data center. Uh, and so it's all about managing the maturity on our side, but on our customer side as well. >>So I'm interested in how your sort of your philosophy and, and as relates, I think in, in, in terms of how you work with pure, but how do you stay tightly in lockstep with your customers so that you don't over rotate so that you don't and send them to over rotate, but then you're not also, you don't wanna be too late to the game. How, how do you manage all that? >>Oh, there's, there's, there's a world of interactions between us and our customers. And so I think a well known, uh, uh, thing that people is customer intimacy. That's very important for us to get to know our customers and get to predict which way they're moving. But the, the thing that we add to it is also the ecosystem intimacy. So no, the application and services landscape, our customers know the primary providers and work with them, uh, to, to, to create something that, that really fits the customers. They just not looked at from our own silo where a cloud managed service provider that we actually work in the ecosystem with, with, with, with the primary providers. And we have, I think with the average customers, I think we have, uh, uh, in a month we have so much interactions on our operational level and technical levels, strategic level. >>We do bring together our customers also, and to jointly think about what we can do together, what we independently can never reach. Uh, but we also involve our customers in, uh, defining our own strategy. So we have something we call a customer involvement board. So we present a strategy and say, does it make sense? Eh, this is actually what you need also. So we take a lot of our efforts into our customers and we do also, uh, understand the significant moments of truth. We are now in this, in this broadcast, David there. So you can imagine that at this moment, not thinking go wrong. Yeah. If, if, if the internet stops that we have a problem. And now, so we, we actually know that this broadcast is going on for our customers and we manage that. It's always on, uh, uh, where in the other moments in the week, we might have a little less attention, but this moment we should be there. And these moments of truth that we really embrace, we got them well described. Everybody working out line knows what the moment of truth is for our customers. Uh, uh, so we have a big logistics provider. For instance, you does not have to ask us to, uh, have, uh, a higher availability on black Friday or cyber Monday. We know that's the most important part in the year for him or her. Does it answer your question, David? >>Yes. We know as well. You know, when these big, the big game moments you have to be on your top, uh, top of your game, uh, you know, the other thing Emil about this as a service approach that I really like is, is it's a lot of it is consumption based and the data doesn't lie, you can see adoption, you know, daily, weekly, monthly. And so I wonder how you're leveraging pure as a service specifically in what kind of patterns you're seeing in, in, in the adoption. >>Uh, yeah, pure as a service for our customers is mainly never visible. Uh, we provide storage services to provide storage solutions, storage over is part of a bigger thing of a server of application. Uh, so the real benefits, to be honest, of course, towards our customer, it's all flash, uh, uh, and they have the fastest, fastest storage is available. But for ourself, we, uh, we use less resources to manage our storage. We have far more that we have a near to maintenance free storage solution now because we have it as a service and we work closely together with pure. Uh, so, uh, actually the way we treat our customers is that way pure treats us as well. And that's why there's a used click. So the real benefits, uh, uh, how we leverage is it normally we had a bunch of guys managing our storage. Now we only have one and knowing that's a shortage of it, personnel, the other persons can well be, uh, involved in other parts of our services or in other parts of an innovation. So, uh, that's simply great. >>You know, um, my takeaway the meal is that you've made infrastructure, at least, least the storage infrastructure, invisible to your customers, which is the way it should be. You didn't have to worry about it. And you've, you've also attacked the, the labor problem. You're not, you know, provisioning lungs anymore, or, you know, tuning the storage, you know, with, with arms and legs. So that's huge. So that gets me into the next topic, which is business transformation. That, that means that I can now start to attack the operational model. So I've got a different it model. Now I'm not managing infrastructure same way. So I have to shift those resources. And I'm presuming that it's a bus now becomes a business transformation discussion. How are you seeing your customers shift those resources and focus more on their business as a result of this sort of as a service trend? >>I think I do not know if they, they transform their business. Thanks to us. I think that they can more leverage their own business. They have less problems, less maintenance, et cetera, cetera, but we also add new, uh, certainties to it, like, uh, uh, the, the latest service we we released was imutable storage being the first in the Netherlands offering this thanks to, uh, thanks to the pure technology, but for customers, it takes them to give them a good night rest because, you know, we have some, uh, geopolitical issues in the world. Uh, there's a lot of hacking. People have a lot of ransomware attacks and, and we just give them a good night rest. So from a business transformation, does it transform their business? I think that gives them a comfort in running your business, knowing that certain things are well arranged. You don't have to worry about that. We will do that. We'll take it out of your hands and you just go ahead and run your business. Um, so to me, it's not really a transformation is just using the right opportunities at the right moment. >>The imutable piece is interesting because, because, but speaking of as a service, you know, anybody can go on the dark web and buy ransomware as a service. I mean, as it's seeing the, as a service economy hit, hit everywhere, the good and the, and the not so good. Um, and so I presume that your customers are, are looking at, I imutability as another service capability of the service offering and really rethinking, maybe because of the recent, you know, ransomware attacks, rethinking how they, they approach, uh, business continuance, business resilience, disaster recovery. Do you see that? >>Yep, definitely. Definitely. I tell not all of them yet. Imutable storage. So it's like an insurance as well, which you have when you have imutable storage and you have been, you have a ransomware attack at least have you part of data, which never, if data is corrupted, you cannot restore it. If your hardware is broken, you can order new hardware. Every data is corrupted. You cannot order new data. Now we got that safe and well. And so we offer them the possibility to, to do the forensics and free up their, uh, the data without tremendous loss of time. Uh, but you also see that you raise the new, uh, how do you say, uh, the new baseline for other providers as well? Eh, so there's security of the corporate information security officer, the CIO, they're all very happy with that. And they, they, they raise the baseline for us as well. So they can look at other security topics and look from say, security operation center. Cuz now we can really focus on our prime business risks because from a technical perspective, we got it covered. How can we manage the business risk, uh, which is a combination of people, processes and technology. >>Right. Makes sense. Okay. I'll give you the last word. Uh, talk about your relationship with pure, where you wanna see that that going in the future. >>Uh, I hope we've be working together for a long time. Uh, I, I ex experienced them very involved. Uh, it's not, we have done the sell and now it's all up to you now. We were closely working together. I know if I talk to my prime architect, Marcel height is very happy and it looks a little more or less if we work with pure, like we're working with colleagues, not with a supplier and a customer, uh, and uh, the whole pure concept is fascinating. Uh, I, uh, I had the opportunity to visit San Francisco head office and they told me to fish in how they launched, uh, pure being, if you want to implement it, it had to be on one credit card. The, the, the menu had to be on one credit card. Just a simple thought of put that as your big area, audacious goal to make the simplest, uh, implementable storage available. But for us, uh, it gives me the expectation that there will be a lot of more surprises with pur in the near future. Uh, and for us as a provider, what we, uh, literally really look forward to is that, that for us, these new developments will not be new migrations. It will be a gradual growth of our services or storage services. Uh, so that's what I expect. And that was what I, and we look forward to. >>Yeah, that's great. Uh, thank you so much, Emil, for coming on the, the cube and, and sharing your thoughts and best of luck to you in the future. >>Thank you. You're welcome. Thanks for having me. >>You're very welcome. Okay. In a moment, I'll be back to give you some closing thoughts on at your storage service. You're watching the cube, the leader in high tech enterprise coverage. >>Welcome to evergreen, a place where organizations grow and thrive rooted in the modern data experience in evergreen people find a seamless, simple way to leverage data through market leading sustainable technology, financial flexibility, and effortless management, allowing everyone to innovate with data confidently. Welcome to pure storage. >>Now, if you're interested in hearing more about Pure's growing portfolio of technology and services and how they're transforming the enterprise data experience, be sure to register for pure accelerate tech Fest. 22 digital event is also taking place as an in-person event. On June 8th, you can register at pure storage.com/accelerate, pure storage.com/accelerate. You're watching the cue, the leader in enterprise and emerging tech coverage.

(upbeat music) >> Hello, and welcome to the special Cube conversation that we're launching in conjunction with Pure Accelerate. Prakash Darji is here, is the general manager of Digital Experience. They actually have a business unit dedicated to this at Pure Storage. Prakash, welcome back, good to see you. >> Yeah Dave, happy to be here. >> So a few weeks back, you and I were talking about the Shift 2 and as a service economy and which is a good lead up to Accelerate, held today, we're releasing this video in LA. This is the fifth in person Accelerate. It's got a new tagline techfest so you're making it fun, but still hanging out to the tech, which we love. So this morning you guys made some announcements expanding the portfolio. I'm really interested in your reaffirmed commitment to Evergreen. That's something that got this whole trend started in the introduction of Evergreen Flex. What is that all about? What's your vision for Evergreen Flex? >> Well, so look, this is one of the biggest moments that I think we have as a company now, because we introduced Evergreen and that was and probably still is one of the largest disruptions to happen to the industry in a decade. Now, Evergreen Flex takes the power of modernizing performance and capacity to storage beyond the box, full stop. So we first started on a project many years ago to say, okay, how can we bring that modernization concept to our entire portfolio? That means if someone's got 10 boxes, how do you modernize performance and capacity across 10 boxes or across maybe FlashBlade and FlashArray. So with Evergreen Flex, we first are starting to hyper disaggregate performance and capacity and the capacity can be moved to where you need it. So previously, you could have thought of a box saying, okay, it has this performance or capacity range or boundary, but let's think about it beyond the box. Let's think about it as a portfolio. My application needs performance or capacity for storage, what if I could bring the resources to it? So with Evergreen Flex within the QLC family with our FlashBlade and our FlashArray QLC projects, you could actually move QLC capacity to where you need it. And with FlashArray X and XL or TLC family, you could move capacity to where you need it within that family. Now, if you're enabling that, you have to change the business model because the capacity needs to get build where you use it. If you use it in a high performance tier, you could build at a high performance rate. If you use it as a lower performance tier, you could build at a lower performance rate. So we changed the business model to enable this technology flexibility, where customers can buy the hardware and they get a pay per use consumption model for the software and services, but this enables the technology flexibility to use your capacity wherever you need. And we're just continuing that journey of hyper disaggregated. >> Okay, so you solve the problem of having to allocate specific capacity or performance to a particular workload. You can now spread that across whatever products in the portfolio, like you said, you're disaggregating performance and capacity. So that's very cool. Maybe you could double click on that. You obviously talk to customers about doing this. They were in pain a little bit, right? 'Cause they had this sort of stovepipe thing. So talk a little bit about the customer feedback that led you here. >> Well, look, let's just say today if you're an application developer or you haven't written your app yet, but you know you're going to. Well, you need that at least say I need something, right? So someone's going to ask you what kind of storage do you need? How many IOPS, what kind of performance capacity, before you've written your code. And you're going to buy something and you're going to spend that money. Now at that point, you're going to go write your application, run it on that box and then say, okay, was I right or was I wrong? And you know what? You were guessing before you wrote the software. After you wrote the software, you can test it and decide what you need, how it's going to scale, et cetera. But if you were wrong, you already bought something. In a hyper disaggregated world, that capacity is not a sunk cost, you can use it wherever you want. You can use capacity of somewhere else and bring it over there. So in the world of application development and in the world of storage, today people think about, I've got a workload, it's SAP, it's Oracle, I've built this custom app. I need to move it to a tier of storage, a performance class. Like you think about the application and you think about moving the application. And it takes time to move the application, takes performance, takes loan, it's a scheduled event. What if you said, you know what? You don't have to do any of that. You just move the capacity to where you need it, right? >> Yep. >> So the application's there and you actually have the ability to instantaneously move the capacity to where you need it for the application. And eventually, where we're going is we're looking to do the same thing across the performance hearing. So right now, the biggest benefit is the agility and flexibility a customer has across their fleet. So Evergreen was great for the customer with one array, but Evergreen Flex now brings that power to the entire fleet. And that's not tied to just FlashArray or FlashBlade. We've engineered a data plane in our direct flash fabric software to be able to take on the personality of the system it needs to go into. So when a data pack goes into a FlashBlade, that data pack is optimized for use in that scale out architecture with the metadata for FlashBlade. When it goes into a FlashArray C it's optimized for that metadata structure. So our Purity software has made this transformative to be able to do this. And we created a business model that allowed us to take advantage of this technology flexibility. >> Got it. Okay, so you got this mutually interchangeable performance and capacity across the portfolio beautiful. And I want to come back to sort of the Purity, but help me understand how this is different from just normal Evergreen, existing evergreen options. You mentioned the one array, but help us understand that more fully. >> Well, look, so in addition to this, like we had Evergreen Gold historically. We introduced Evergreen Flex and we had Pure as a service. So you had kind of two spectrums previously. You had Evergreen Gold on one hand, which modernized the performance and capacity of a box. You had Pure as a service that said don't worry about the box, tell me how many IOPS you have and will run and operate and manage that service for you. I think we've spoken about that previously on theCUBE. >> Yep. >> Now, we have this model where it's not just about the box, we have this model where we say, you know what, it's your fleet. You're going to run and operate and manage your fleet and you could move the capacity to where you need it. So as we started thinking about this, we decided to unify our entire portfolio of sub software and subscription services under the Evergreen brand. Evergreen Gold we're renaming to Evergreen Forever. We've actually had seven customers just crossed a decade of updates Forever Evergreen within a box. So Evergreen Forever is about modernizing a box. Evergreen Flex is about modernizing your fleet and Evergreen one, which is our rebrand of Pure as a service is about modernizing your labor. Instead of you worrying about it, let us do it for you. Because if you're an application developer and you're trying to figure out, where should I put my capacity? Where should I do it? You can just sign up for the IOPS you need and let us actually deliver and move the components to where you need it for performance, capacity, management, SLAs, et cetera. So as we think about this, for us this is a spectrum and a continuum of where you're at in the modernization journey to software subscription and services. >> Okay, got it. So why did you feel like now was the right time for the rebranding and the renaming convention, what's behind? What was the thing? Take us inside the internal conversations and the chalkboard discussion? >> Well, look, the chalkboard discussion's simple. It's everything was built on the Evergreen stateless architecture where within a box, right? We disaggregated the performance and capacity within the box already, 10 years ago within Evergreen. And that's what enabled us to build Pure as a service. That's why I say like when companies say they built a service, I'm like it's not a service if you have to do a data migration. You need a stateless architecture that's disaggregated. You can almost think of this as the anti hyper-converge, right? That's going the other way. It's hyper disaggregated. >> Right. >> And that foundation is true for our whole portfolio. That was fundamental, the Evergreen architecture. And then if Gold is modernizing a box and Flex is modernizing your fleet and your portfolio and Pure as a service is modernizing the labor, it is more of a continuation in the spectrum of how do you ensure you get better with age, right? And it's like one of those things when you think about a car. Miles driven on a car means your car's getting older and it doesn't necessarily get better with age, right? What's interesting when you think about the human body, yeah, you get older and some people deteriorate with age and some people it turns out for a period of time, you pick up some muscle mass, you get a little bit older, you get a little bit wiser and you get a little bit better with age for a while because you're putting in the work to modernize, right? But where in infrastructure and hardware and technology are you at the point where it always just gets better with age, right? We've introduced that concept 10 years ago. And we've now had proven industry success over a decade, right? As I mentioned, our first seven customers who've had a decade of Evergreen update started with an FA-300 way back when, and since then performance and capacity has been getting better over time with Evergreen Forever. So this is the next 10 years of it getting better and better for the company and not just tying it to the box because now we've grown up, we've got customers with like large fleets. I think one of our customers just hit 900 systems, right? >> Wow. >> So when you have 900 systems, right? And you're running a fleet you need to think about, okay, how am I using these resources? And in this day and age in that world, power becomes a big thing because if you're using resources inefficiently and the cost of power and energy is up, you're going to be in a world of hurt. So by using Flex where you can move the capacity to where it's needed, you're creating the most efficient operating environment, which is actually the lowest power consumption environment as well. >> Right. >> So we're really excited about this journey of modernizing, but that rebranding just became kind of a no brainer to us because it's all part of the spectrum on your journey of whether you're a single array customer, you're a fleet customer, or you don't want to even run, operate and manage. You can actually just say, you know what, give me the guarantee in the SLA. So that's the spectrum that informed the rebranding. >> Got it. Yeah, so to your point about the human body, all you got to do is look at Tom Brady's NFL combine videos and you'll see what a transformation. Fine wine is another one. I like the term hyper disaggregated because that to me is consistent with what's happening with the cloud and edge. We're building this hyper distributed or disaggregated system. So I want to just understand a little bit about you mentioned Purity so there's this software obviously is the enabler here, but what's under the covers? Is it like a virtualizer or megaload balancer, metadata manager, what's the tech behind this? >> Yeah, so we'll do a little bit of a double tech, right? So we have this concept of drives where in Purity, we build our own software for direct flash that takes the NAND and we do the NAND management as we're building our drives in Purity software. Now ,that advantage gives us the ability to say how should this drive behave? So in a FlashArray C system, it can behave as part of a FlashArray C and its usable capacity that you can write because the metadata and some of the system information is in NVRAM as part of the controller, right? So you have some metadata capability there. In a legend architecture for example, you have a distributed Blade architecture. So you need parts of that capacity to operate almost like a single layer chip where you can actually have metadata operations independent of your storage operations that operate like QLC. So we actually manage the NAND in a very very different way based on the persona of the system it's going into, right? So this capacity to make it usable, right? It's like saying a competitor could go ahead name it, Dell that has power max in Isilon, HPE that has single store and three power and nimble and like you name, like can you really from a technology standpoint say your capacity can be used anywhere or all these independent systems. Everyone's thinking about the world like a system, like here's this system, here's that system, here's that system. And your capacity is locked into a system. To be able to unlock that capacity to the system, you need to behave differently with the media type in the operating environment you're going into and that's what Purity does, right? So we are doing that as part of our direct Flex software around how we manage these drives to enable this. >> Well, it's the same thing in the cloud precaution, right? I mean, you got different APIs and primitive for object, for block, for file. Now, it's all programmable infrastructure so that makes it easier, but to the point, it's still somewhat stovepipe. So it's funny, it's good to see your commitment to Evergreen, I think you're right. You lay down the gauntlet a decade plus ago. First everybody ignored you and then they kind of laughed at you, then they criticized you, and then they said, oh, then you guys reached the escape velocity. So you had a winning hand. So I'm interested in that sort of progression over the past decade where you're going, why this is so important to your customers, where you're trying to get them ultimately. >> Well, look, the thing that's most disappointing is if I bought 100 terabytes still have to re-buy it every three or five years. That seems like a kind of ridiculous proposition, but welcome to storage. You know what I mean? That's what most people do with Evergreen. We want to end data migrations. We want to make sure that every software updates, hardware updates, non disruptive. We want to make it easy to deploy and run at scale for your fleet. And eventually we want everyone to move to our Evergreen one, formerly Pure as a service where we can run and operate and manage 'cause this is all about trust. We're trying to create trust with the customer to say, trust us, to run and operate and scale for you and worry about your business because we make tech easy. And like think about this hyper disaggregated if you go further. If you're going further with hyper disaggregated, you can think about it as like performance and capacity is your Lego building blocks. Now for anyone, I have a son, he wants to build a Lego Death Star. He didn't have that manual, he's toast. So when you move to at scale and you have this hyper disaggregated world and you have this unlimited freedom, you have unlimited choice. It's the problem of the cloud today, too much choice, right? There's like hundreds of instances of this, what do I even choose? >> Right. >> Well, so the only way to solve that problem and create simplicity when you have so much choice is put data to work. And that's where Pure one comes in because we've been collecting and we can scan your landscape and tell you, you should move these types of resources here and move those types of resources there, right? In the past, it was always about you should move this application there or you should move this application there. We're actually going to turn the entire industry on it's head. It's not like applications and data have gravity. So let's think about moving resources to where that are needed versus saying resources are a fixed asset, let's move the applications there. So that's a concept that's new to the industry. Like we're creating that concept, we're introducing that concept because now we have the technology to make that reality a new efficient way of running storage for the world. Like this is that big for the company. >> Well, I mean, a lot of the failures in data analytics and data strategies are a function of trying to jam everything into a single monolithic system and hyper centralize it. Data by its very nature is distributed. So hyper disaggregated fits that model and the pendulum's clearly swinging to that. Prakash, great to have you, purestorage.com I presume is where I can learn more? >> Oh, absolutely. We're super excited and our pent up by demand I think in this space is huge so we're looking forward to bringing this innovation to the world. >> All right, hey, thanks again. Great to see you, I appreciate you coming on and explaining this new model and good luck with it. >> All right, thank you. >> All right, and thanks for watching. This is David Vellante, and appreciate you watching this Cube conversation, we'll see you next time. (upbeat music)

>>the cloud is evolving, you know, it's no longer just a set of remote services access through a public cloud Rather it's expanding to on premises to multiple premises across clouds and eventually out to the edge. The challenge for customers is how to treat these locations as one the opportunity for technology companies is to make that as simple as possible from an operational perspective. Welcome to this cube program. We're featuring pure storage and its latest innovations and bringing infrastructure and applications more closely together, fusing them if you will. And today we have a two part program. First we're gonna hear from rob leaves the CTO of pure storage and then my colleague john Walls is gonna talk to scott. Sinclair of Enterprise Strategy Group Scott will provide his expert analysis on infrastructure modernization and what to expect in today's changing world. So joining me right now is rob lee CTO pure storage. Welcome rob. Good to see you. >>Good to see you again to dave >>Okay, so take us through the announcements from today at a high level what's most exciting about what you're delivering? Yeah, >>absolutely. So as you know, many announcements today, many things to discuss. But overall, uh you know, I think what's most exciting is it's the expansion of our ability to help customers along the modern data journey. Right. We've always thought of the journey to modern data is being formed by by three pillars if you will. Certainly modernizing infrastructure modernizing operations uh and applications, uh today's announcements are really uh in that in that kind of middle category if like you said, bringing infrastructures and applications a lot more closely together. Right. We've been modernizing infrastructure since day one. Probably people best know us for that. Today's announcements are really about uh tackling that operations, peace bring infrastructure and code and applications more closely together. So when we think about pure fusion, for example, um you know that that's really a huge step forward in how we're enabling our customers to manage large fleets of infrastructure, uh products and components to deliver those services in a more automated, more tightly integrated, seamlessly transparently delivered way to the application actions that they serve. Whether these services are being delivered by many different arrays in one location, many different arrays in different data center locations or between the premise on premise environment, in the cloud environment. Um likewise, uh the application front, um you know, when we think about today's announcements uh in port works data services, that's really all about how do we make the run and operate uh steps of a lot of the application building blocks that cloud native developers are using and relying on the database applications that are most popular and open source CAssandra Mongo so on and so forth. How do we make the run and operate pieces of those applications, a lot more intuitive, a lot more easily deployed, scaled, managed monitored for those app developers and so a ton of a ton of momentum is a big step forward on that front. And then right in the middle, when we think about today's announcements in pure one, um that's really all about how do we create more visibility, connecting the monitoring and management of the infrastructure, running the apps and bring those closer together. So when we think about um, you know, the visibility, we're now able to deliver for port works to apologies, allowing developers and devops teams to look at the entire uh tech stack, if you will of a container environment from the application to the containers to the kubernetes cluster, to the compute nodes all the way down to the storage and be able to see everything that's going on root cause any sort of problems that come up again, that's all in service of bringing infrastructure and applications a lot more closely together. Um so that's really how I view it, uh and and like I said, it's really the next step in our journey of of helping customers modernize between infrastructure operations and and their applications. >>Okay, So, so you've got the control plane piece, which is all about the operating model. You've got pure one, you mentioned that which is for monitoring, you've got the port works piece, which brings sort of development and deployment together and both infrastructure as a code is code and better understanding that full stack of like you say, from applications through the clusters, the containers all the way down. So the story says, I feel like it's not even storage anymore. I mean it's cloud, >>It is and you know, I talk a little bit because, you know, at the end of the day we deliver storage, but what customers are looking for is in what they value and what they care about is their data. Now, obviously the storage is in service of the data. Um what we're, what we're doing with today's announcements is again just making it extending, extending our reach, helping customers work over their data. Uh you know, a couple more steps down the road beyond just serving the bits and bytes of the storage. But now getting into how do we connect the data that's sitting on our storage more quickly? Get it, you know, in the hands of developers and the applications more seamlessly and more fluidly across these different environments. How >>does this news fit into pure evolution as a company? I mean I don't see it as a pivot because of pivots like, okay, we're gonna go from here and now we're >>doing this right? So >>it's it's more like a reinvention or progression of the vision and the strategy. Can you talk to that? >>Absolutely. Um you know, I think between those two words, I would say it's a progression, it's the next step in the journey as opposed to a reinvention. Right? You know, and again, I go back to um you know, I go back to the difference between storage and data and how customers are using data. We've been on a long, long term hath long term journey to continue to help customers modernize how they work with data, the results they're able to drive from the data we got our starting infrastructure um and and just uh you know, if you want to do, if you want to do bleeding edge things with data, you're not gonna do it on decades old infrastructure. So let's fix that component first. That's how we got our start. Um you know, today's announcements are really the next couple of steps along that journey. Um how do we make, how do we make the core infrastructure more easily delivered, more flexible to operate more automated in the hands of not just the devops teams, the I. T. Teams but the application developers, how do we, how do we deliver infrastructure more seamlessly as code? Well, why why is that important? Um It's important because what customers are looking for out of their data is both speeds and feeds the traditional kind of measures bandwidth i obsolete and see that sort of thing. But they're looking for a speed of agility. Right? You look at the modern application space around how data is being processed. It's a very, very fast moving application space. Uh you know, the databases that are being used today may be different than the ones using being used three months from now or six months from now And so um developers, application teams are looking for, you know, a ton more flexibility, ton more agility than they were 35, 10, 15 years ago. Um The other aspect is simplicity and reliability, right? As you know, um that's a core component of uh you know of everything. We do our core products uh you know, uh you know, our arrays are storage appliances, um you know, we're very well known for the simplicity and reliability. We drive at the individual product level. Well as we scale and look at um you know, larger environments as we look at uh customers expectations for what they expect from a cloud like service. There is the next level of scale and how we deliver that simplicity and reliability. Right. And what do I mean by that? Well, a large enterprise customer who wants to operate like a cloud wants to be able to manage large fleets of uh infrastructure resources, be able to package them up, deliver uh infrastructure services to their internal customers, want they want to be able to do it in a self service, policy driven, easy to control, easy to manage way. Um and that's the next level of fleet level simplicity and that's really what what pure fusion is about, right, is allowing operators that control plane to specify those um those attributes and how that service should be delivered. Um Same thing with poor works, right. If we think about simplicity and reliability, uh containers, collaborative applications, microservices, a lot of benefits. They're very fast moving space, you can mix and match components put them together very easily. Um, but what goes hand in hand with that is now a need for a greater degree of simplicity because you have more moving parts and a greater need for reliability because well now you're not just serving one application, but You know, 30 or 40 working in unison and that's really what we're after with port works and port works data services in the evolution of that family. So getting back to your original question um, I really look at today's announcements as not a pivot, not a reinvention, but the next logical steps in our long-term journey to help customers modernize everything they do around data. >>Right. Thanks for that rob. Hey, I want to switch topics. Virtually every infrastructure player now has an as a service offering and there are lots of claims out there about who was first, who is the best etcetera. What's up yours position on this topic? You claim you're ahead of the pack and delivering subscription and, and as a service offerings in the storage industry? You certainly refers to with Evergreen. That was sort of a real change in how folks delivered. What about as a service and Pure as a service. What gives you confidence that you have the right approach and you're leading the industry in this regard? >>Yeah, absolutely. I mean, I think first and foremost we think of everything we do, uh, you know, pure as a service and whether that's delivering products and helping customers to run and operate uh in an average service model internally or whether it's pure taking on more of that run and operate uh as a service ourselves with pure as a service. Um and so, you know, the second part of your question, which is uh you know, what is it that that sets us apart, What are we doing differently? What gives us confidence that um you know, this is the right path? Well, you know, fundamentally, I think the difference is obviously this is a uh you know, a hotter topic in the industry um you know, of late, but I think the difference is between us and the competitive set is we really look at this as a product and technology led philosophy and strategy and we have since day one. Right. And I think that's different than a lot of others in the industry. Um you know, who look at it as a little bit more of a, you know, a packaging exercise between financial services, professional services, wrap it up in T and CS and call it a service. Um what do I mean by that? Right. So, you know, if you look internally a pure everything we do, we think of as a service, we have a business unit organized around it, we have an engineering team, significant resources dedicated to it uh in building out service offerings. Um, you know, when we think about why this is technology led, uh you know, I think of a service for something to be thought of as a service. Right. It's got to be flexible, it's got to be adaptable. I've got to be able to grow as a customer and evolve as I need uh whether that's, you know, changing needs in terms of performance and capacity, I've got to be able to do that without being locked into day one rigid kind of static swim lanes of Having the capacity plan or plan out what my use is gonna look like 18 months from now. Right. Um I've got to be able to move and evolve and grow without disruption. Right? Uh you know, it's it's not it's not a service if you're gonna make me do a data migration or take a downtown. Uh and so when I net all that out Right, what are the things that you need? The attributes you need to be able to deliver a service? Well, you need a product that that is going to be able to be highly malleable, highly flexible, highly evolved able. Um you need something that's going to be able to cover the entire gamut of, of needs, whether it's price performance, uh tears, uh you know, high performance capacity, lower cost price points. Um you need something that's got a rich set of capabilities, whether it's access protocols, file block object, whether it's data protection properties, you know, replication snapshots, uh ransomware protection, so you need that full suite of capabilities um but in order to deliver this to service and enable me as a customer to seamlessly grow and change, you know, that's got to be delivered in a very tight set of technology that can be repurposed and and configured in different ways. You can't do this on 17 different products uh and expect me to change and and move every every single time I have a a service to need change. And so when I net that out that puts us in a absolutely differentiated position to be able to deliver this because again, everything we do is based on to core product families, port works adds a third. We're able to deliver all of the major storage protocols, all of the data protection capabilities across all of the price, performance and service tiers. And we're able to do this on a very tight code base and and as you know, uh everything we do is completely not disruptive. So all of the elements really add up in our favor. And like I said, this is a huge area of strategic focus for us. >>So these offerings are all part of the services. Service driven component of your portfolio, is that correct? >>Absolutely great. >>Um you talk all the time about modern data experiences, modern applications, modern data changing the way customers think about infrastructure, what exactly does that mean? And how are you driving that? >>Well, I think um I think it means a couple different things, but if I had to let it out, it's it's a greater demand for agility, a greater demand for flexibility and optionality. Um and if we look at why that is uh you know, when I talk to customers As they think about infrastructure largely they think about their existing application demands and needs, what they're spending 90% of their time and budget dealing with today and then the new stuff that they're getting more and more pressured to go off and build and support, which is often times the more strategic initiatives that they have to serve. So they're kind of balancing both worlds um and in the new world of modern applications, it's much more dynamic meaning, you know, the application sets that are being deployed are changing all the time. Um the environments and what the infrastructure needs to deliver uh has to change more quickly in terms of scaling up down, growing has to be a lot more elastic um and has much higher variance. Right? And what I mean by that is um you know, you look at a modern cloud, native microservices architecture type application, it's really, you know, 2030 40 different applications, all working in concert with one another under the hood, This is a very different infrastructure demand than your more traditional application set right back in the day, um you know, you have an oracle application, you go design in an environment for that, right? It's a big exercise, but once you put it in place, it has its own life cycle. Um these days with modern applications, uh you know, it's not just one application, it's 20 or 30, you've got to support all of them, uh you know, working in unison, you don't want to build separate infrastructures for each piece. Um and that set of 20 or 30 applications is changing very rapidly as open source ecosystem moves forward as the application space moves forward. And so when customers think about the changing events and infrastructure, this is kind of what they're thinking about and having to juggle and so that at the end of the day drives them to demand much more flexibility in their infrastructure, being able to use it for many different purposes, um much more agility, being able to adapt very, very quickly. Uh and much more variants are dynamic range, right? The ability to support many different needs on the same set of infrastructure and this is where we see very, very strong demand indicators and we're very invested in meeting these needs because they fit very well with our core product principles. >>Great, thank you for that. I really liked that answer because it's not just a bunch of, you know, slide wear mumbo jumbo, you actually put some substance on rob, we're gonna have to leave it there. Thanks so much for joining us today. >>Thank you and >>look forward to having you back soon. Now in a moment, scott Sinclair, who's a senior analyst at enterprise Strategy Group, speaks with the cubes john walls to give you the independent analysts take you're watching the cube, your global leader in high tech coverage. >>Mhm.

(electronic music) >> The cloud is evolving. You know, it's no longer just a set of remote services accessed through a public cloud. Rather, it's expanding to on-premises, to multiple premises, across clouds, and eventually out to the edge. The challenge for customers is how to treat these locations as one. The opportunity for technology companies is to make that as simple as possible from an operational perspective. Welcome to this CUBE program where we're featuring Pure Storage in its latest innovations in bringing infrastructure and applications more closely together, fusing them, if you will. And today, we have a two-part program. First, we're going to hear from Rob Lee who's the CTO of Pure Storage and then my colleague John Walls is going to talk to Scott Sinclair of Enterprise Strategy Group. Scott will provide his expert analysis on infrastructure modernization and what to expect in today's changing world. So joining me right now is Rob Lee, CTO of Pure Storage. Welcome, Rob, good to see you. >> Good to see you again too, Dave. >> So take us through the announcements from today at a high level. What's most exciting about what you're delivering? >> Yeah, absolutely. So as you know, many announcement today, many things to discuss. But overall, I think what's most exciting is it's the expansion of our ability to help customers along the modern data journey. We've always thought of the journey to modern data as being formed by three pillars, if you will, certainly, modernizing infrastructure, modernizing operations and applications. And today's announcements are really in that kind of middle category of, like you said, bringing infrastructures and applications a lot more closely together. We've been modernizing infrastructure since day one, probably, people best know us for that and today's announcements are really about tackling that operations piece, bringing infrastructure and code and applications more closely together. So when we think about Pure Fusion, for example, that's really a huge step forward in how we're enabling our customers to manage large fleets of infrastructure, products, and components to deliver those services in a more automated, more tightly-integrated, seamlessly transparently delivered way to the applications that they serve, whether these services are being delivered by many different arrays in one location, many different arrays in different data center locations, or between the premise, on-premise environment and the cloud environment. Likewise, on the application front, when we think about today's announcements in Portworx Data Services, that's really all about how do we make the run and operate steps of a lot of the application building blocks that cloud-native developers are using and relying on, the database applications that are most poplar in open source, Cassandra, Mongo, so on and so forth, how dow we make the run and operate pieces of those applications a lot more intuitive, a lot more easily deployed, scaled, managed, monitored for those app developers? And so a ton of momentum. It's a big step forward on that front. And then right in the middle, when we think about today's announcements in Pure One, that's really all about how do we create more visibility, connecting the monitoring and management of the infrastructure running the apps and bring those closer together? So when we think about the visibility, we're now able to deliver for Portworx topologies allowing developers and DevOps teams to look at the entire tech stack, if you will, of a container environment from the application to the containers, to the Kubernetes cluster, to the compute nodes, all the way down to the storage, and be able to see everything that's going on, the root cause of any sort of problems that come up, that again, that's all in service of bringing infrastructure and applications a lot more closely together. So that's really how I view it and like I said, that's really the next step in our journey of helping customers modernize between infrastructure, operations, and their applications. >> Okay, so you got the control plane piece which is all about the operating model, you've got Pure One, you mentioned that which is for monitoring, you've got the Portworx piece which brings sort of development and deployment together in both infrastructure as code and better understanding of that full stack of, like you say, from applications through the clusters, the containers, all the way down to the storage. So I feel like it's not even the storage anymore. I mean, it's cloud. (chuckling) >> It is and you know, I chuckle a little bit because at the end of the day, we deliver storage but what customers are looking for is, and what they value and what they care about is their data. Now obviously, the storage is in service of the data and what we're doing with today's announcements is, again, just making it, extending our reach, helping customers work with their data a couple more steps down the road beyond just serving the bits and bytes of the storage but now getting into how do we connect the data that's sitting on our storage more quickly, get it, you know, in the hands of developers and the applications more seamlessly and more fluidly across these different environments. >> How does this news fit into Pure's evolution as a company? I mean, I don't see it as a pivot because a pivot's like, okay, we're going to go from here and now we're doin' this? >> Rob: Yeah, we were doing this, now we're doing that, right. >> And so it's more like a reinvention or a progression of the vision and the strategy. Can you talk to that? >> Absolutely. You know what, I think between those two words, I would say it's a progression, it's a next step in the journey as opposed to a reinvention. And again, I go back to, you know, I go back to the difference between storage and data and how customers are using data. We've been on a long-term path, long-term journey to continue to help customers modernize how they work with data, the results they're able to drive from the data. We got our start in infrastructure and just, you know, if you want to do bleeding edge things with data, you're not going to do it on decades-old infrastructure. So let's fix that component first, that's how we got our start. Today's announcement are really the next couple of steps along that journey. How do we make the core infrastructure more easily delivered, more flexible to operate, more automated in the hands of not just the DevOps teams, the IT teams, but the application developers? How do we deliver infrastructure more seamlessly as code? Well, why is that important? It's important because what customers are looking for out of their data is both speeds and feeds, the traditional kind of measures, bandwidth, iOps, latency, that sort of thing, but they're looking for speed of agility. You look at the modern application space around how data's being processed, it's a very, very fast-moving application space. The databases that are being used today may be different than the ones being used three months from now or six months from now. And so developers, application teams are looking for a ton more flexibility, a ton more agility than they were three, five, 10, 15 years ago. The other aspect is simplicity and reliability. As you know, that's a core component of everything we do. Our core products, you know, our arrays, our storage appliances, we're very well-known for the simplicity and reliability we drive at the individual product level. Well, as we scale and look at larger environments, as we look at customers' expectations for what they expect from a cloud-like service, there's the next level of scale and how we deliver that simplicity and reliability. And what do I mean by that? Well, a large enterprise customer who wants to operate like a cloud, wants to be able to manage large fleets of infrastructure resources, be able to package them up, deliver infrastructure services to their internal customers, they want to be able to do it in a self-service, policy-driven, easy to control, easy to manage way and that's the next level of fleet level simplicity and that's really what Pure Fusion is about is allowing operators that control plane to specify those attributes and how that service should be delivered. Same thing with Portworx, if we think about simplicity and reliability, containers, cloud-native applications, micro services, a lot of benefits there. A very fast-moving space, you can mix and match components, put them together very easily, but what goes hand in hand with that is now a need for a greater degree of simplicity 'cause you have more moving parts, and a greater need for reliability because, well now, you're not just serving one application but 30 or 40 working in unison. And that's really what we're after with Portworx and Portworx Data Services and the evolution of that family. So getting back to your original question, I really look at today's announcements as not a pivot, not a reinvention, but the next logical steps in our long-term journey to help customers modernize everything they do around data. >> Right, thanks for that, Rob. Hey, I want to switch topics. So virtually every infrastructure player now has an as-a-service offering and there're lots of claims out there about who was first, who's the best, et cetera. What's Pure's position on this topic? You claim you're ahead of the pack in delivering subscription and as-a-service offerings in the storage industry. You certainly were first with Evergreen. That was sort of a real change in how folks delivered. What about as-a-service and Pure as-a-service? What gives you confidence that you have the right approach and you're lead in the industry in this regard? >> Yeah, absolutely. I mean, I think of, first and foremost, we think of everything we do at Pure as a service and whether that's delivering products and helping customers to run and operate in an as-a-service model internally, or whether it's Pure taking on more of that run and operate as-a-service, ourselves, with Pure as a service. And so the second part of your question which is what is it that sets us apart, what are we doing differently, what gives us confidence that this is the right path, well, fundamentally, I think the difference is obviously this is a, you know, a hotter topic in the industry of late, but I think the difference is between us and the competitive set is we really look at this as a product and technology-led philosophy and strategy and we have since day one. And I think that's different than a lot of others in the industry who look at it as a little bit more of a packaging exercise between financial services, professional services, wrap it up in T(s) and C(s) and you call it a service. And what do I mean by that? So, you know, if you look internally at Pure, everything we do we think of as a service. We have a business unit organized around it, we have an engineering team, significant resources dedicated to it and building out service offerings. When we think about why this is technology-led, I think of a service. For something to be thought of as a service, it's got to be flexible, it's got to be adaptable. I've got to be able to grow as a customer and evolve as I need, whether that's changing needs in terms of performance and capacity, I've got to be able to do that without being locked into day-one, rigid kind of static some lands of having the capacity planned or plan out what my user's going to look like 18 months from now. I've got to be able to move and evolve and grow without disruption, right? You know, it's not a service if you're going to make me do a data migration or take a down time. And so when I net all that out, what are the things that you need the attributes that you need to be able to deliver a service? Well, you need a product set that is going to be able to be highly malleable, highly flexible, highly evolvable. You need something that's going to be able to cover the entire gamut of needs, whether it's price performance, tiers, you know, high performance capacity, lower cost, price points. You need something that's got a rich set of capabilities whether it's access protocols, file block object, whether it's data protection properties, you know, replications, snapshots, ransomware protection. So you need that full suite of capabilities but in order to deliver it as a service and enable me, as a customer, to seamlessly grow and change, that's got to be delivered on a very tight set of technology that can be repurposed and configured in different ways. You can't do this on 17 different products (chuckling) and expect me to change and move every single time that I have a service need change. And so when I net that out, that puts us in an absolutely differentiated position to be able to deliver this because again, everything we do is based on two core product families, Portworx adds a third. We're able to deliver all of the major storage protocols, all of the data protection capabilities across all of the price performance and service tiers, and we're able to do this on a very tight code base. And as you know, everything we do is completely non-disruptive so all of the elements really add up in our favor. And like I said, this is a huge area of a strategic focus for us. >> So these offerings, they're all part of the service-driven component of your portfolio, is that correct? >> Absolutely, yep. >> Great. You talk all the time about modern data experiences, modern application, the modern data changing the way customers think about infrastructure. What exactly does that mean and how are you driving that? >> Well, I think it means a couple of different things, but if I were to net it out, it's a greater demand for agility, a greater demand for flexibility and optionality. And if we look at why that is, you know, when I talk to customers, as they think about an infrastructure, largely, they think about their existing application demands and needs, what they're spending 90% of their time and budget dealing with today, and then the new stuff that they're getting more and more pressured to go off and build and support which is oftentimes the more strategic initiatives that they have to serve, so they're kind of balancing both worlds. And in the new world of modern applications, it's much more dynamic, meaning the application sets that are being deployed are changing all the time, the environments and what the infrastructure needs to deliver has to change more quickly in terms of scaling up, down, growing, it has to be a lot more elastic, and has much more variance. And what I mean by that is you look at a modern, cloud-native, micro services architecture-type application, it's really, you know, 20, 30, 40 different applications all working in concert with one another under the hood. This is a very different infrastructure demand than your more traditional application set. Back in the day, you have an Oracle application, you go design an environment for that. It's a big exercise, but once you put it in place, it has its own lifecycle. These days with modern applications, it's not just one application, it's 20 or 30, you've got to support all of them working in unison, you don't want to build separate infrastructures for each piece, and that set of 20 or 30 applications is changing very rapidly as open source ecosystem moves forward, as the application space moves forward. And so when customers think about the change in demands and infrastructure, this is kind of what they're thinking about and having to juggle. And so that, at the end of the day, drives them to demand much more flexibility in their infrastructure being able to use it for many different purposes, much more agility being able to adapt very, very quickly, and much more variance or dynamic range, the ability to support many different needs on the same set of infrastructure. And this is where we see very, very strong demand indicators and we're very invested in meeting these needs because they fit very well with our core product principles. >> Great, thank you for that. I really like that answer because it's not just a bunch of slideware mumbo-jumbo. You actually put some substance on it. Rob, we're going to have to leave it there. Thanks so much for joining us today. >> Thank you. >> And look forward to havin' you back soon. Now, in a moment, Scott Sinclair who's a senior analyst at Enterprise Strategy Group speaks with theCUBE's John Walls to give you the independent analyst's take. You're watching theCUBE, your global leader in high tech coverage. (techno music) >> Agility is what all digital organizations strive for, and for almost the entirety of the enterprise storage industry, agility and storage aren't words you'd often hear together. Since the founding of Pure Storage, we've been laser focused on taking what's painful about traditional enterprise storage and making it better. We imagined a world where consumers self-service the provisioning of their storage resources to match the performance and data protection capabilities that their applications require. No endless back and forth between application owners and storage teams, just true on-demand self-service. At the same time, imagine all of the complex storage management operations required to make this possible being automated through software. From the placement of the initial workload to storage adjusting with the unpredictable needs of an application and seamlessly migrating and rebalancing the fleet as needed, all with zero down time and no manual intervention. And finally, imagine almost limitless scale that adjusts to meet your business' data management needs over time. This is what we believe the future of enterprise storage looks like. >> Today, we are announcing Pure Fusion, a leap forward in enterprise storage, marrying the best parts of the public cloud with the storage experience and capabilities you've come to expect from Pure. By bringing the simplicity and scalability of the cloud operating model with on-demand consumption and automated provisioning, organizations can deliver an enterprise-grade managed, self-service storage model that unifies fleets of arrays and optimizes storage pulls on the fly. End users will be able to rapidly consume volumes, file systems, and advanced data services like replication without waiting for backend manual work making storage hardware truly invisible. And organizations will be able to scale seamlessly across block, file, and object workloads, leveraging the power of the entire Pure Storage family, including FlashArray, Pure Cloud Block Store, FlashBlade, and Portworx. (electronic music) >> It is time to take a look at what Pure's up to from a slightly different perspective. To help us do that is Scott Sinclair who's a senior analyst at the Enterprise Strategy Group. And Scott, thanks for joining us here, on theCUBE. Good to see ya today. >> Great to see you. >> All right, so let's jump into this. First, we'll get to the announcement in just a little bit. First off, in terms of Pure's strategy, as you've been watching this company evolve over years now, how has it evolved? And then we'll go to the announcements and how that fits into the strategy. But first off, let's just take them from your point of view where have they been and how are they doin'? >> You know, many people know of Pure or maybe they don't know of their history as an all-Flash array. I think Pure has always been, ever since they entered the IT industry as a pioneer, they're one of the early ones that said look, we're going all in on the all-Flash array business and a focus on Flash technology. Then they were early pioneers in things like Evergreen and things like storage-as-a-service capabilities for on-premises storage. And the entire time, they've had a really almost streamline focus on ease of use which, you know, from the outside, I think everyone talks about ease of use and making things simple for IT, but Pure has really made that almost like core as part of not only their product and their design but also part of their culture. And one of the things, and we'll get into this a little bit as we talk about the announcements, but, you know, if you look at these announcements and where Pure's going, they're trying to expand that culture, that DNA around ease of use or simplicity, and expanding it beyond just storage or IT operations, and really trying to see okay, how do we make the entire digital initiative process or the larger IT operations journey simpler. And I think that's part of where Pure is going is not just storage but focusing more on apps, operations, and data, and making it easier for the entire experience. >> So how do the announcements we're talking about, well, there're three phases here, and again, we'll unpack those separately, but in general, how do the announcements then, you think, fit into that strategy and fit into their view and your view, really, of the market trends? >> I think one of the big trends is, you know, IT in terms for most businesses is, it's not just an enabler anymore. IT's actually in the driver's seat. We see in our research at ESGU, we just did this study and I'm going to glance over my notes as I'm kind of talking, but we see one of the things is more than half of businesses are identifying some portion of their revenue is coming from digital products or digital services. So data is part of the revenue chain for a majority of organizations according to what we're seeing in our research. And so what that does is it puts IT right in that core, you know, that core delivery model of where the faster IT can operate, the faster organizations can realize these revenues opportunities. So what is that doing to IT organizations? Well first off, it makes their life a lot harder, it makes demands continue to increase. But also, this old adage or this old narrative that IT's about availability, it's about resiliency, it's about keeping the lights on and ensuring that the business doesn't go down, well none of that goes away. But now, IT organizations are being measured on their ability to accelerate operations. And in this world where everything's becoming more, you know, more complex, there're more demands, organizations are becoming more distributed, application demands are becoming more diverse and they're growing in breadth. All of this means that more pressure is falling not only on the IT operations but also on the infrastructure providers like Pure Storage to step up and make things even simpler with things like automation and simplification which, you know, we're going to talk about, but to help accelerate those operations. >> Yeah, I mean, if you're DevOps these days, I mean, and you're talkin' about kind of these quandaries that people are in, but what are these specific challenges do you think, on the enterprise level here, that Pure is addressing? >> Well so for example, you talked about developers and driving into that in particular, I want to say let's see, glance at my notes here, about two-thirds of organizations say they're under pressure to accelerate IT initiatives due to pressures specifically from DevOps teams as well as line of business teams. So what does that mean? It means that as organizations build up and try to accelerate either their revenue creation via the creation of software or products, or things of that, that drive, that support a DevOps team, maybe it's improving customer experience for example, as well as other line of business teams such as analytics and trying to provide better insights and better decision making off of data, what that means is this traditional process of IT operations of where you submit a trouble ticket and then it takes, after a few days, something happens and they start doing analysis in terms of basically what ends up being multiple days or multiple weeks, to end up to basically provision storage, it just takes too long. And so in these announcements what we're seeing is Pure delivering solutions that are all about automating the backend services and delivering storage in a way that is designed to be easily and quickly consumed by the new consumers of IT, the developers, the line of business teams via APIs where you can write to a standard API and it goes across basically lots of different technologies and happens very quickly where a lot of the backend processes are automated, and essentially, making the storage invisible to these new consumers. And all of that just delivers value because what these groups are doing is now they can access and get the resources that they need and they don't have to know about what's happening behind the scenes which, candidly, they don't really know much about, right now, and they don't really care. >> Right. (chuckling) That's right. Yeah, what I don't see, what I don't know won't hurt me. And it can, as we know, it can. So let's look at the announcements. Pure Fusion, I think we were hearing about that just a little bit before, earlier in the interview that Dave was conducting, but let's talk about Pure Fusion and your thoughts on that. >> Pure Fusion is what I was talking about a little bit where they're abstracting a lot of the storage capabilities and presenting it as an API, a consistent API that allows developers to provision things very quickly and where a lot of the backend services are automated and, you know, essentially invisible to the developer. And that is, I mean, it addresses where, you know, I kind of talk about this with some of the data that we just, you know, some of our research stats that we just discussed, but it's where a lot of organizations are going. The bottom line is, we used to, in a world where IT services weren't growing as fast and where everything had to be resilient and available, you could put a lot of personnel power or personal hours focused on okay, making sure every box and everything was checked prior to doing a new implementation.and all that was designed to reduce risk and possibly optimize the environment and reduce cost. Now in this world of acceleration what we've seen is organizations need faster responsiveness from the IT organization. Well that's all well and good, but the problem is it's difficult to do all those backend processes and make sure that data's fully being protected or making sure that everything is happening behind the scenes the way it should be. And so this is, again, just mounting more and more pressure. So with things like Pure Fusion what they're doing is they're essentially automating a lot of that on the backend and really simplifying it and making it so storage, or IT administrators can provide access to their line of business, to development teams to leverage infrastructure a lot faster while still ensuring that all those backend services, all those operations still happen. Portworx Data Services also announced and we're hearing it from Dave, for that perspective may be a game-changer in terms of storage. So your take on that and Portworx? >> You know, I really like Portworx. I've been following them ever since prior to the acquisition. One of the things that they were very early on is understanding the impact of micro services on the industry and really, the importance of designing infrastructure around for that environment. I think what they're doing around data services is really intriguing. I think it's really intriguing, first off, for Pure as a company because it elevates their visibility to a new audience and a new persona that may not have been familiar with them. As organizations are looking at, you know, one of the things that they're doing with this data services is essentially delivering a database-as-a-service platform where you can go provision and stand up databases very quickly and again, similar to we talked about fusion, a lot of those backend processes are automated. Really fascinating, again, aligns directly with this acceleration need that we talked about. So, you know, a huge value, but it's really fascinating for Pure because it opens them up to, you know, hey, there's this whole new world of possible consumers that where they're, that they can get experience to really, the ease of use that Pure is known for a lot of the capabilities that Portworx is known for, but also just increase really the value that Pure is able to deliver to some of these modern enterprises. >> And just to add, briefly, on the enhancements that Pure One also being announced today. Your take on those? >> I like that as well. I think one of the things if I kind of go through the list is a lot of insights and intelligence in terms of new app, sizing applications for the environment if I remember correctly, and more, you know, better capabilities to help ensure that your environment is optimized which candidly is a top challenge around IT organizations. We talk about, again, I keep hitting on this need to move faster, faster, faster. One of the big disconnects that we've seen and we saw it very early when organizations were moving to, for example, public cloud services, is this disconnect towards for this individual app, how many resources do I really need and I think that's something that, you know, vendors like Pure need to start integrating more and more intelligence. And that's, my understanding is they're doing with Pure One which is really impressive. >> I hope it's all it takes. Scott, we appreciate the time. Thank you for your insights into what has been a big day for Pure Storage. But thank you again for the time. Scott Sinclair at the Enterprise Strategy Group, senior analyst, there. Let's go back to Dave Vellante now with more on theCUBE. (electronic music) >> Thanks for watching this CUBE program made possible by Pure Storage. I want to say in summary, you know, sometimes it's hard to squint through all the vendor noise on cloud and as-a-service, and all the buzz words, and acronyms in the marketplace. But as I said at the top, the cloud is changing, it's evolving, it's expanding to new locations. The operating model is increasingly defining the cloud. There's so much opportunity to build value on top of the massive infrastructure build-out from the hyperscalers to $100 billion in CapEx last year, alone. This is not just true for technology vendors, but organizations are building their own layer to take advantage of the cloud. Now, of course, technology's critical so when you're evaluating technology solutions, look for the following. First, the ability of the solution to simplify your life. Can it abstract the underlying complexity of a cloud, multiple clouds, connect to on-prem workloads in an experience that is substantially identical, irrespective of location? Does the solution leverage cloud-native technologies and innovations and primitives and APIs or is it just a hosted stack that's really not on the latest technology curve, whether that's processor technology or virtualization, or machine learning, streaming, open source tech, et cetera? Third, how programmable is the infrastructure? Does it make developers more productive? Does it accelerate time to value? Does it minimize rework and increase the quality of your output? And four, what's the business impact? Will customers stand up and talk about the solution and how it contributed to their digital transformation by flexibly supporting emerging data-intensive workloads and evolving as their business rapidly changed? These are some of the important markers that we would suggest you monitor. Pure is obviously driving hard to optimize these and other areas, so watch closely and make your own assessment as to how, what they and others are building will fit into your business. Now as always, this content is available on demand on theCUBE.net, so definitely check that out. This I Dave Vellante for John Walls and the entire CUBE team, thanks for watching, everybody. We'll see ya next time. (soft electronic music)

(bright upbeat music) >> Hey, welcome to theCUBE's coverage of Pure Accelerate 2021. I'm Lisa Martin, please stay welcoming back one of our alumni Murli Thirumale is here, the VP & GM of the Cloud Native Business Unit at Pure Storage, Murli, welcome back. >> Lisa, it's great to be back at theCUBE, looking forward to discussion. >> Likewise, so it's been about six months or so since the Portworx acquisition by Pure Storage, give us a lay of the land, what's been going on? What are some of the successes, early wins, and some of the lessons that you've learned? >> Yeah, this is my third time being in Cloud, being a serial entrepreneur. So I've seen this movie before, and I have to say that this is really a lot of good anticipation followed by actually a lot of good stuff that has happened since, so it's been really a great ride so far. And when, let me start with the beginning, what the fundamental goal of the acquisition were, right? The couple of major goals, and then I can talk about how that integration is going. Really, I think from our viewpoint, from the Portworx viewpoint, the goal of the acquisition, from our view, was really to help turbocharge in our growth, we had really a very, very good product that was well accepted and established at customers, doing well as far as industry acceptance was concerned. And frankly, we had some great reference customers and some great installs expanding pretty well. Our issue was really how fast can we turbocharge that growth because as everybody knows, for a startup, the expensive part of an expansion is really on the go-to-market and sales side. And frankly, the timing for this was critical for us because the market had moved from the Kubernetes' market, has moved from sort of the innovator stage to the early majority stage. So from the Pure side, I think this made a lot of sense for them, because they have been looking for how they can expand their subscription models, how they can move to add more value from the array based business that there really have been a wonderful disruptor and to add more value up the stack, and that was the premise of the acquisition. One of the things that I paid a lot of attention to, as anybody does in acquisitions, is not just the strategy but really to understand if there was a culture fit between the teams, because a lot of the times acquisitions don't work because of the poor culture fit. So now let me kind of fast forward little bit and say, "Hey, what we know looking back in about six to eight months into it, how has it turning out so far?" And things have been just absolutely wonderful. Let me actually start with the culture fit, because that often is ignored and is one of the most important parts, right? The resonance in the culture between the two companies is just off the charts, right? It actually starts with what I would call a dramatic kind of customer first orientation, it's something we always had at Portworx. I always used to tell our customers with a startup you end up kind of, you buy the product, but you get the team, right? That's what happens with early stage startups, but Pure is sort of the same way, they are very focused on customer. So the customer focus is a very very useful thing that pulls us together. The second thing that's been really heartwarming to see has been really the focus on product excellence. Pure made it's dramatic entry into the market using Flash, and being the best Flash-based solution, and now they've expanded into many, many different areas. And Portworx also had a focus on product excellence, and so that has kind of moved the needle forward for both of us. And then I think the third thing is really a focus on the team winning, and not just an individual, right? And look, in these COVID times, this has been a tough year for everybody, I think it's, to some extent, even as we onboard new people, it's the culture of the team, the ability to bring new people onboard, and buy the culture, and make progress, all of that is really a function of how well the team is, 'we' is greater than 'me' type of a model, and I think that both these three values of customer first, high focus on product excellence, and the value in the team, including the resellers and the customers as part of the team, has really been the cornerstone, I think, of our success in the integration. >> That's outstanding because, like you said, this is not your first rodeo launching, coming out of stealth and launching and getting acquired, but doing so during one of the most challenging times in the last 100 years in our history while aligning cultures, I think that says a lot about the leadership on the Portworx side and the Pure side. >> I have to say, right? This is one of those amazing things, many people now that having been acquired can say this, really, most of the diligence, the transactions, all of that were done over Zoom, right? So, and then of course, everything since then is we're still in Zoom paradise. And so I think it really is a testament to the modern tools and stuff that we have that enable that. Now, let me talk a little bit about the content of what has happened, right? So strategically, I think the three areas that I think we've had huge synergy and seeing the benefits are first and foremost on the product side. A little later, I'd like to talk a little bit about some of the announcements we're making, but essentially, Pure had this outstanding core storage infrastructure product, well-known in the industry, very much Flash-oriented, part of the whole all Flash era now. And Portworx really came in with the idea of driving Kubernetes and Cloud Native workloads, which are really the majority of modern workloads. And what we found since then is that the integration of having really a more complete stack, which is really centered around what used to be an IT infrastructure of purchase, and what is in fact, for Kubernetes, a more DevOps oriented purchase. And that kind of a combination of being able to provide that combo in one package is something that we've been working very hard on in the last six months. And I'll mention some of the announcements, but we have a number of integrations with FlashArray and FlashBlade and other Pure products that we're able to highlight. So product integration for sure has been an area of some focus, but against a lot of progress. The second one is really customer synergy. I kind of described to our team when we got acquired, I said it's, for us, it's, being acquired by Pure is like strapping a rocket ship to ourselves as a small company, because we now have access to a huge customer footprint. Pure has over 8,000 customers, hugely amazingly high, almost unbelievable NPS score with customers, one of the best in the IT industry. And I think we are finding that with the deployment of containers becoming more ubiquitous, right? 80, 90% of customers in the enterprise are adopting Kubernetes and Containers. And therefore these 8,000 customers are a big huge target, they got a big target sign for both of us to be able to leverage. And so we've had a number of things that we're doing to address and use the Pure sales team to get access to them. The Pure channel of course is also part of that, Pure is 100% channel organization, which is great. So I think the synergy on the customer side with being able to have a solution that works for infrastructure and for DevOps has been a big area. In this day and age, Kubernetes is an area, for many of your listeners who are very, very familiar with Kubernetes, customers struggle, not just with day zero, but day one, day two, day three, right? It's how do you put it in production. And support, and integrating, and the use of Kubernetes and containers, putting that stack together is a big area. So support is a big area of pain for customers, and it's an area that, again, for a Portworx viewpoint, now we've expanded our footprint with a great support organization that we can bring to bear 24 by seven around the globe. Portworx is running on a lot of mission critical applications in big industries like finance and retail, and these types of things, really, support is a big area. And then the last thing I will just say is the use cases are usually synergistic, right? And we'll talk a little bit more about use cases as we go along here, but really there's legacy apps, right? In an interesting way, there's 80% of, IT spending is still on legacy apps, if you will, in that stack. However, 80% of all the new applications are being deployed on this modern app stack, right? >> Right. >> With all these open-source type of products and technologies. And most of that stack, most of the modern app stack is containerized. The 80, 85% of those applications really are where customers have chosen containers and Kubernetes as the as the mechanism to deliver those apps. And therefore Pure products like FlashBlade were very, very focused with fast recovery for these kind of modern apps, which are the stack of AI, and personalization, and all the modern digital apps. And I think those things can align well with the Portworx offering. So really around the areas of culture, customers, product synergy, support, and finally use cases, are all kind of been areas of huge progress for us. >> It also seems to me that the Portworx acquisition gives Pure a foray, a new buying center with respect to DevOps, talk to me a little bit about that as an opportunity for Pure. >> Yeah, the modern world is one where the enterprise itself has segmented into whole lot of new areas of spending and infrastructure ownership, right? And in the old days it used to be the network, storage, compute, and apps, sort of the old model of the world. And of course the app model has moved on, and then certainly there's a lot of different ways, web apps, the three tier apps, and the web apps, and so on. But the infrastructure world has morphed really into a bunch of other sub-segments, and some of it is still traditional hardware, but then even that is being cloudified, right? Because a lot of companies like Pure have taken their hardware array offerings and are offering that as a cloud-like offering where you can purchase it as a service, and in fact, Pure is offering a set of solutions called Evergreen that allow you to not even, you're just under subscription, you get your hardware refresh bundled in, very, very innovative. So you have now new buying centers coming in, in addition to the old traditional IT, there is sort of this whole, what used to be in the old ways called middleware, now has kind of morphed into this DevSecOps set of folks, right? Which is DevOps it's ITOps, and even security is a big part of that, the CISO Organization has that kind of segment. And so these buying centers often have new budgets, right? It turns out that, for example, to contrast, the Portworx budget really comes from entirely different budget, right? Our top two budget sources are usually CIO initiatives, they're not from the traditional storage budget, it comes from things like move to cloud or business transformation. And those set of folks, that set of customers, is really born in a different era, so to speak. You know, Lisa, they come, and I come from the old world, so I would say that I'm kind of more of an oldie, hopefully a Goldie, but an oldie. These folks are born in the post-DevOps, post-cloud, post-open-source world, right? They are used to brand new tools, get-ops, the way that everything's run on the cloud, it's on demand. So what we bring to Pure is really the ability to take their initiatives, which were around infrastructure, and cloudifying infrastructure to now adding two layers on top of that, right? So what Portworx adds to Pure is the access to the new automation layer of middleware. Kubernetes is nothing but really an automation of model for containers and for infrastructure now. And then the third layer is on top of us, is what I would call SaaS, the SaaSified layer, and as a service layer. And so we bring the opportunity to get those SaaS-like budgets, the DevOps budgets, and the DevOps and the SaaS kind of buyers, and together the business has very different models to it. In addition to not just a different technologies, the buying behavior is different, it's based on a consumption model, it's a subscription business. So it really is a change for new budgets, new buyers, and new financial models, which is a subscription model, which as you know, is valued much more highly by Wall Street nowadays compared to say some of the older hardware models. >> Well, Murli, when we talk about storage, we talk about data or the modern data experience. The more and more data that's being produced, the more value potentially there is for organizations, I think we saw, we learned several lessons in the last year, and one of them is that being able to glean insights from data in real-time or near real-time is, for many businesses, no longer a nice to have, it's really table stakes, it was for survival of getting through COVID, it is now in terms of identification of new business models, but it elevates the data conversation up to the C-suite, the board going, "Is our data protected? Is it secure? Can we access it?" And, "How do we deliver a modern data experience to our customers and to our internal employees?" So with that modern data experience, and maybe the elevation about conversation lengths, talk to me about some of the things that you're announcing at Accelerate with respect to Portworx. >> Yeah, so there are two sets of announcements. To be honest actually, this is a pretty exciting time for us, we're in theCUBE Cone time and the Accelerate time. And so let me kind of draw a circle around both those sets of announcements, if you will, right? So let's start perhaps with just the sets of things that we are announcing at Accelerate, right? This is kind of the first things that are coming up right now. And I'll tell you, there are some very, very exciting things that we're doing. So the majority of the announcements are centered around a release that we have called 2.8, so Portworx says, "We've been in the market now for well over five years with the product that really has been well deployed in very large global 2K enterprises." So the three or four major announcements, one of them is what I was talking about earlier, the integration of true Kubernetes applications running on Pure Storage. So we have a Cloud Native, a Native implementation of Portworx running on FlashArray and FlashBlade, where essentially when users now provision a container volume to Portworx, the storage volumes are magically created on FlashArray and FlashBlade, right? It's the idea of, without having to interface, so a DevOps engineer can deploy storage as code by provisioning volumes using Kubernetes without having to go issue a trouble ticket or a service ticket for a PureArray. And Portworx essentially access a layer between Kubernetes and the PureArray, and we allow configuration of volumes on the storage volumes of the PureArray directly. So essentially now on FlashArray, these volumes now receive the full suite of Portworx Storage Management features, including Kubernetes DR, backup, security, auto scaling, and migration. So that is a first version of this integration, right? The second one, it's, I am, is a personal favorite of mine, it's very, very exciting, right? When we came into Pure, we discovered that Pure already had this software solution called Pure as a service, it was essentially a Pure1 service that allowed for continuous call home, and log and diagnostic information, really an awesome window for customers to be able to see what their array utilization is like, complete observability, end-to-end on capacity, what's coming up, and allowed for proactive addressing of outages, or issues, or being able to kind of see it before it happen. The good news now is Portworx is integrated with Pure1, and so now customers have a unified observability stack for their Kubernetes applications using Portworx and FlashArray and FlashBlade in the Pure1 portal. So we are in the Pure1 portal now really providing end-to-end troubleshooting of issues and deployment, so very, very exciting, something that I think is a major step forward, right? >> Absolutely, well that single pane of glass is critical for management, so many companies waste a lot of time and resources managing disparate disconnected systems. And again, the last year has taught us so many businesses, there wasn't time, because there's going to be somebody right behind you that's going to be faster and more nimble, and has that single pane of glass unified view to be able to make better decisions. Last question, really, before we wrap here. >> Yeah. >> I can hear your momentum, I can feel your momentum through Zoom here. Talk to me about what's next, 'cause I know that when the acquisition happened about, we said six months or so ago, you said, "This is a small step in the Portworx journey." So what's ahead? >> Lisa, great question. I can state 10 things, but let me kind of step up a little bit at the 10,000 foot level, right? In one sense, I think no company gets to declare victory in this ongoing battle and we're just getting started. But if I had to kind of say, "What are some of the major teams that we have been part of and have been able to make happen in addition to take advantage of?" Pure obviously took advantage of the Flash wave, and they moved to all Flash, that's been a major disruptor with Pure being the lead. For Portworx, it has been really the move to containers and data management in an automated form, right? Kubernetes has become sort of not just a container orchestrator looking North, but looking southbound, is orchestrating infrastructure, we are in the throws of that revolution. But if you think about it, the other thing that's happening is all of this is in the service of, if you're a CIO, you're in the service of lines of businesses asking for a way to run their applications in a multicloud way, run their applications faster. And that is really the, as a service revolution, and it feels a little silly to almost talk about it as a service in that it's this late in the Cloud era, but the reality is that's just beginning, right? As a service revolution dramatically changed the IaaS business, the infrastructure business. But if you look at it, data services as a, data as a service is something that is what our customers are doing, so our customers are taking Pure hardware, Portworx software, and then they are building them into a platform as a service, things like databases as a service. And what we are doing, you will see some announcements from us in the second half of this year, terribly exciting, I just can't wait for it, where we're going to be actually moving forward to allow our customers to more quickly get to data services at the push of a button, so to speak, right? So- >> Excellent. >> The idea of database as a service to offer messaging as a service, search as a service, streaming as a service, and then finally some ML kind of AI as a service, these five categories of data services are what you should be expecting to see from Portworx and Pure going forward in the next half. >> Big potential there to really kick the door wide open on the total adjustable market. Well, Murli, it's been great to have you on the program, I can't wait to have you on next 'cause I know that there's so much more, like I said, I can feel your momentum through our virtual experience here. Thank you so much for joining us and giving us the lay of the land of what's been happening with the Portworx acquisition and all of the momentum and excitement that is about to come, we appreciate your time. >> Thank you, Lisa. Cheers to a great reduced COVID second half of the year. >> Oh, cheers to that. >> Yeah cheers, thanks. >> From Murli Thirumale, I'm Lisa Martin, you're watching theCUBE's coverage of Pure Accelerate. (bright upbeat music)

>> Thank you, sir. All right, you ready to roll? >> Ready. >> All right, we'll go ahead and go in five, four, three, two. >> Okay, let's summarize the convergence of file and object. First, I want to thank our guests, Matt Burr, Scott Sinclair, Garrett Belsner, and CB Bonne. I'm your host, Dave Vellante, and please allow me to briefly share some of the key takeaways from today's program. So first, as Scott Sinclair of ESG stated surprise, surprise, data's growing. And Matt Burr, he helped us understand the growth of unstructured data. I mean, estimates indicate that the vast majority of data will be considered unstructured by mid decade, 80% or so. And obviously, unstructured data is growing very, very rapidly. Now, of course, your definition of unstructured data, now that may vary across a wide spectrum. I mean, there's video, there's audio, there's documents, there's spreadsheets, there's chat. I mean, these are generally considered unstructured data but of course they all have some type of structure to them. You know, perhaps it's not as strict as a relational database, but there's certainly metadata and certain structure to these types of use cases that I just mentioned. Now, the key to what Pure is promoting is this idea of unified fast file and object, U-F-F-O. Look, object is great, it's inexpensive, it's simple, but historically, it's been less performant, so good for archiving, or cheap and deep types of examples. Organizations often use file for higher performance workloads and let's face it, most of the world's data lives in file formats. What Pure is doing is bringing together file and object by, for example, supporting multiple protocols, ie, NFS, SMB, and S3. S3, of course, has really given a new life to object over the past decade. Now, the key here is to essentially enable customers to have the best of both worlds, not having to trade off performance for object simplicity. And a key discussion point that we've had in the program has been the impact of Flash on the long, slow, death of spinning disk. Look, hard disk drives, they had a great run, but HDD volumes, they peaked in 2010, and Flash, as you well know, has seen tremendous volume growth thanks to the consumption of Flash in mobile devices and then of course, its application into the enterprise. And as volume is just going to keep growing and growing, and growing. the price declines of Flash are coming down faster than those of HDD. So it's, the writing's on the wall. It's just a matter of time. So Flash is riding down that cost curve very, very aggressively and HDD has essentially become a managed decline business. Now, by bringing Flash to object as part of the FlashBlade portfolio and allowing for multiple protocols, Pure hopes to eliminate the dissonance between file and object and simplify the choice. In other words, let the workload decide. If you have data in a file format, no problem. Pure can still bring the benefits of simplicity of object at scale to the table. So again, let the workload inform what the right strategy is not the technical infrastructure. Now Pure, of course, is not alone. There are others supporting this multi-protocol strategy. And so we asked Matt Burr why Pure, what's so special about you? And not surprisingly, in addition to the product innovation, he went right to Pure's business model advantages. I mean, for example, with its Evergreen support model which was very disruptive in the marketplace. You know, frankly, Pure's entire business disrupted the traditional disk array model which was, fundamentally, it was flawed. Pure forced the industry to respond. And when it achieved escape velocity and Pure went public, the entire industry had to react. And a big part of the Pure value prop in addition to this business model innovation that we just discussed is simplicity. Pure's keep it simple approach coincided perfectly with the ascendancy of cloud where technology organizations needed cloud-like simplicity for certain workloads that were never going to move into the cloud. They were going to stay on-prem. Now I'm going to come back to this but allow me to bring in another concept that Garrett and CB really highlighted, and that is the complexity of the data pipeline. And what do I mean, what do I mean by that, and why is this important? So Scott Sinclair articulated or he implied that the big challenge is organizations, they're data full, but insights are scarce; a lot of data, not as much insights, and it takes time, too much time to get to those insights. So we heard from our guests that the complexity of the data pipeline was a barrier to getting to faster insights. Now, CB Bonne shared how he streamlined his data architecture using Vertica's Eon Mode which allowed him to scale, compute, independently of storage, so that brought critical flexibility and improved economics at scale. And FlashBlade, of course, was the backend storage for his data warehouse efforts. Now, the reason I think this is so important is that organizations are struggling to get insights from data and the complexity associated with the data pipeline and data lifecycles, let's face it, it's overwhelming organizations. And there, the answer to this problem is a much longer and different discussion than unifying object and file. That's, you know, I could spend all day talking about that, but let's focus narrowly on the part of the issue that is related to file and object. So the situation here is the technology has not been serving the business the way it should. Rather, the formula is twisted in the world of data and big data, and data architectures. The data team is mired in complex technical issues that impact the time to insights. Now, part of the answer is to abstract the underlying infrastructure complexity and create a layer with which the business can interact that accelerates instead of impedes innovation. And unifying file and object is a simple example of this where the business team is not blocked by infrastructure nuance, like does this data reside in the file or object format? Can I get to it quickly and inexpensively in a logical way or is the infrastructure in a stovepipe and blocking me? So if you think about the prevailing sentiment of how the cloud is evolving to incorporate on premises, workloads that are hybrid, and configurations that are working across clouds, and now out to the edge, this idea of an abstraction layer that essentially hides the underlying infrastructure is a trend we're going to see evolve this decade. Now, is UFFO the be-all end-all answer to solving all of our data pipeline challenges? No, no, of course not. But by bringing the simplicity and economics of object together with the ubiquity and performance of file, UFFO makes it a lot easier. It simplifies a life organizations that are evolving into digital businesses, which by the way, is every business. So, we see this as an evolutionary trend that further simplifies the underlying technology infrastructure and does a better job supporting the data flows for organizations so they didn't have to spend so much time worrying about the technology details that add little value to the business. Okay, so thanks for watching the convergence of file and object and thanks to Pure Storage for making this program possible. This is Dave Vellante for theCUBE. We'll see you next time.

>> Advertiser: From theCUBE Studios in Palo Alto, in Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Hi, everybody, this is Dave Vellante and welcome to our ongoing CXO series, Charlie Giancarlo season, chief executive officer of Pure Storage. Charlie, always a pleasure. Thanks so much for taking the time. >> Thanks, Dave. And like you said, always a pleasure, thank you. >> Well, I got to start asking you, the last time we talked, you were recovering from COVID. How are you doing? >> Yeah, I'm doing great actually. I seem to have fully recovered. I've been on 17 mile hikes at 10,000 feet. I've been doing a lot of biking, so it looks like other than my wife telling me that maybe I'm not all there, but she did that before COVID. So I'm used to it. >> Well, that's awesome to hear. Well, of course, just yesterday, you guys announced your quarter. I want to start there. You beat expectations, although revenue growth was a little less robust than we're used to from Pure, but you clearly had some activity regarding COVID in the US. International, very strong, but again, we'll talk about this US customers kind of reevaluating was your other key point. I got a lot of takeaways from the call that I want to ask you about. But the big thing was you had set a very confident tone on the Earnings Call. So I kind of want to start there. Well, give us your summary. >> Yeah, no, thank you for that. So first of all, we feel like we're operating really with all of our cylinders going. We have operational discipline. We've been adding to our R&D capabilities. We've hired people this year. and we showed a profit this quarter. So we're operating, I think very well. We've introduced a boatload of new products continuously over the last couple of quarters, including, FlashArray//C, the first and only all-flash product that competes at second Tier disc levels. We introduced our file services on FlashArray//C, which really allows us to go into the general purpose of file market. And we picked up a huge amount of share as you well know in Q1. We believe we're going to pick up significant share in Q2 as well, well above our competitors. So we feel like given everything we can control, we're doing very well. As you said, in Q2, what we saw was Europe, which came out of the crisis for the most part recover very, very nicely. The US, that's still in the crisis. Of course, we're seeing some slowness and especially among what we call the mid tier or the commercial market. They've been hurt very badly by the lockdown in the economy. And they have our sympathies, but we definitely saw some slow down there. >> Yeah, so I want to talk about the market share and maybe unpack some of that data. I mean, you guys gave a cautious outlook. It kind of gave no formal guidance, but you did informally guide flat, so you kind of gave some visibility there. So actually I appreciated it. I think some of the analysts were a little bit concerned there, but I think that's prudent. And they're really the expectations are a function of your expectations around the COVID recovery. I think you mentioned your account almost state by state and very clearly the international where you've seen comebacks have been very, very strong. >> Right, so I think our customers' data continues to grow if anything, growing faster under a lockdown environment and the move to more digital engagement with everyone, their customers, their employees, et cetera. So digital continues to grow, which generally creates more demand. However, of course, as you know, in storage customers generally always have a buffer. And what we saw on Q2 was customers starting to reconsider how they're going to spend their IT budget. And whenever you have a reconsideration, you have a slowdown. And that's what we experienced. And especially in the US where the effects of the pandemic, of the economy have been much more severe than in other parts of the world. >> Yeah, so I want to talk about some data. I often, as you know, like to share some data from our partner ETR every quarter we do the survey. So guys bring up that chart. And what it shows here, let's just set it up for the audience and Charlie for you as well. That this is essentially net score, which is a measure of spending velocity for the major primary guys. So we show Pure at the top in orange, that's just a coincidence guys. And then HPE, NetApp, Dell, and IBM. And you can see the net score, and then I've super imposed there in that table, in the upper left. And you can see Pure Storage is really the only one of these majors in the green. Everybody else is in the red, which is either the lower or high teens. And you can see a little bit of a COVID impact, last quarter, but holding strong at about a 40% net score where everybody else is, as I say, in the mid teens. And so that's a real positive. I point out, this is a forward looking survey. So we're asking people, what are you planning on spending in the second half relative to what you spent in the first half. And again, we see Pure with consistent momentum. I'll add, just if you looked at the past quarter, you guys announced plus 2% growth. IBM was plus 3% growth and we know why, they have the mainframe tailwind. HPE played a little hide, the growth ball. I don't know Charlie, how closely you looked at it, but they said 4% growth sequentially. Now, the last quarter they were down 16%. The same quarter last year, they were flat. So it looks to me like they were down this quarter. So we appreciate when you have clear guidance. >> Their storage, by the way, was down 10% year over year. >> Yeah, okay, great, thank you. I didn't pick up on that. And so, yeah, that seemed like that to me. And then NetApp happens tonight and we get Dell tomorrow. But so you were saying that you gained share, what gives you that confidence? >> Well, several, you mean for Q2? We know we gained Q1, right? We were 15 points above the industry average and maybe about 20 points ahead of our competitors. We saw a similar momentum from our partner. Remember, we're 100% partner fulfilled, right? And so in conversations with our partners, we have a general sense of how we're doing vis-a-vis competitive environments. We also know that our win rates have held very nicely and in quarters, almost every quarter, we're used to about a 20% per annum higher growth rate than our competitors. So when all of our metrics, that is our relative metrics. Things like win rates and so forth continue unabated, we generally expect to have the same outcome. >> Great, and then so let me go through some of the takeaways that I have from the quarter. I'll just run through them and we can go wherever you like. But the COVID snapback obviously is a key indicator. We saw that in international versus the US. >> Charlie: Right. >> New opportunities for growth. I want to talk about that, at some length the FlashArray//C object, the Cohesity pieces and other TAM expansion. The pipeline is very encouraging, but there's some uncertainty leading to your tepid guidance. Very strong, gross margins as usual. The subscription model is growing nicely. I want to hit on that. And the RPO, the remaining performance obligations grew to almost a billion dollars. That's a big number. New logo, solid at 20%. No real change in the competitive, but you called out, you'll see more PowerMax than PowerStore. That was really interesting. You're still hiring pretty aggressively, last quarter. And your technology investments continue. And I'll throw in the seven nines, which I think is another industry first, but where do you want to go there? >> Yeah, well, seven nines is a reliability figure for those of your audience that doesn't know. It relates to how much uptime or availability a product has or in our case, fleet of products. We have tens of thousands of arrays in the field. And last quarter we achieved what's called seven nines, which is the equivalent across the fleet of only three seconds of downtime per array per year. Which is, most other vendors had struggled to stay to five nines. And that's typically without even counting what they call scheduled downtime for upgrades. We don't even count that. We count all downtime of any type. So we're clearly, I think with no doubt, we're the most reliable product on the these days. >> So I want to come back to the TAM discussion because you, I inferred many opportunities for you guys to continue to grow. I mean, it's Flash, it's still about flash. flash is gaining share relative to spinning disk and relative to hybrid, you guys made that point a lot. FlashArray//C, you sound pretty happy with that, again, going after hybrid. And then this notion of bringing file services and object that unify play. kind of the man made great strides years ago with that capability. And then the data protection piece, the recovery with Cohesity, the faster recovery. That's another TAM expansion. So really, I identified four points of potential growth area for you over the next several years. I wonder if you could talk about that? >> Absolutely, we do feel very positive about all these areas. These areas open up a huge amount of the TAM that we didn't play in before. So FlashArray//C for example, as you say, flash was always a primary workload environment for flash 'cause it was very expensive compared to disc. Higher performance, better ecological footprint, denser, faster, cheaper, are more expensive though. So it only went after primary workload, but the vast majority of data storage is secondary workload. Things that don't require the high performance and therefore customers want it less expensive. And of course there were even more bits there. But FlashArray//C now competes very well with low cost disc, which is amazing. And of course it's 10 times lower footprint and 10 times more reliable. So this is the first and literally today only product that has all-flash in that secondary workload market. So just opens up a huge amount for us. And then, yes, I love talking about data protection for the following reason, customers actually don't want to do a backup, right? If you think about it, what they really want is recovery. Backup is what you have to do in order to get recovery. And these backup systems have been very good at backup, but usually can take 24 or 48 or even more hours to be able to recover from a failure. And now with ransomware, you don't want your website to be down for days before it comes back up. You don't want your traders not trading for days. It costs a lot of money. And with what we call rapid recovery and now flash recover, we can have companies come back within an hour or two at most, with a rapid recovery solution. And so the integrated solution that we've put together with Cohesity, allows customers to very quickly get up and running with an anti ransomware solution that allows them to get back up and operating in no time at all. >> Well, was interesting to see you choosing the partner route. I mean, you could have, if you remember EMC in the day. They bought in, data protection and it had actually worked out pretty well for them. You look at a company like NetApp, they've chosen not to vertically integrate with backup. You're choosing the same path. What's the thinking there? Stick to your knitting and partner up and add value where you can? >> Yeah, we have strong partnerships actually with all of the data backup players, Veritas Veeam, with Rubrik and others. In many cases, customers have already made their decision who their backup player is. Also, backup is actually a very relatively fragmented market. There's backup for different types of applications and different vendors have strengths and weaknesses in each one of those. And so our partnership across the backup board is very important to us. We did see however customers wanting an integrated solution, which we have, let's say initiated with Cohesity. But we believe it's the first of what will be multiple pure validated designs. Not all of which will be OEM, but all of which will be available as integrated systems in the market, through our channel partners. And so you can expect to see more of these as we go forward. >> So kind of the PVDs okay. I want to ask you about your subscription model. I mean, it's growing very nicely. Are there nuances there just in terms of understanding the income statement ie, product revenue was down, subscriptions growing. Are you going through that transition and having to sort of educate people on the impact on the income statement? You didn't make a big deal out of that on the Earnings Call and I thought, well, maybe I'm overstating that, but I wonder if you could talk about that dynamic? >> No, no, you're absolutely correct. And there is some of that going on on the earning statement. The bigger part, though, of let's say the lower growth this quarter was due, and the forecast was due to the pandemic. No doubt and especially in the US, especially hard hit in the US. But simultaneously we are going through the transition that many companies have had to go through in the past where a larger proportion over time of our sales are going to be what we call Pure as-a-Service and our unified subscription. So moving to subscription from CapEx. And whenever you do that, it takes a while, even though your sales, as in bookings, can stay in the growth path. The revenue takes a while to catch up as your subscription bookings grow. So there is some of that going on on our P and L as well. >> Yeah, well, it's the nirvana to the extent you can get that model. And of course your RPO is a good indication of you got a nice backlog that's yielding, that's certainty in revenue. >> That's correct. And the RPO is very nice and it reflects the fact that we have multi-year contracts going in with customers who are choosing Pure as-a-Service in Evergreen. And of course, the billing only reflects what we've actually built them for. >> I was struck by your comments regarding your main competitor, which is Dell, Dell EMC. Now, of course, in the early days of Pure, I've always said you guys drove a truck through the old VNX and symmetrics base. You said you're seeing PowerMax more than you're seeing PowerStore. That was interesting and somewhat surprising to me. >> Yeah, well, a standard play of Dell is to offer VMAX because it's less expensive versus our FlashArray. And then when the customer clearly says, well, it's just not performance enough or it just can't do the work that we need, then they'll offer PowerMax at a supposedly a deep discount to be able to compete with a FlashArray. So that's been a favorite tactic of theirs for quite some time. We maintain our win rates against that. PowerStore on the other hand, remember, it's a forklift upgrade with a new product on four different Dell existing products, right? And two things. One, is customers are just reluctant right now to try new things, right? They don't have the time to be able to test them properly. But I also think there's some reluctance even on Dell's part to put those properties up for grabs right now, when customers are more risk adverse. So, we continue, as I said, we are not seeing it as much as we had thought we might going into this. >> Yeah, we'll definitely find out more tomorrow. And I would expect that, to the extent that you're having more and more success in file, you're going to obviously run into NetApp more. >> Yeah, and that's what we're expecting. The file services on FlashArray//C really allow us to start to penetrate the general purpose file market. Clearly not on the very small, and we're not going after the very small market. We're going after the data center file share market on this and the Tier 2 workloads. >> Well, what's the early returns there? I mean, you saw the NetApp did the SolidFire acquisition to shore up NetApp kind of missed flash, and then bought SolidFire but that is obviously a good play. Do you feel like it's a tougher road than perhaps the old EMC install base or what are you seeing early on? >> Well, there's a lot of maturity obviously in files. And it will take us a while to be able to get up to full levels of maturity in files. But what customers love about us is our simplicity. And our file services on FlashArray is just as simple as our block services on FlashArray. And I think what customers are going to find is a very performant product that requires very little maintenance, very little tuning to meet their needs. And I think they're just going to appreciate the fact that it's a true fully capable block product with a fully capable set of file services. And that they'll be able to consolidate more and more of their use cases onto smaller and smaller footprint. So I think that's what they're going to appreciate about what we do. >> That's ironic, outsimplifying NetApp, which of course made its name, taken on guys like ASPEX for those of you remember that or even even the early day. So that's good. And I'd be remiss if I didn't ask you about cloud. Thinking on cloud, I know it's early days and I know most of your subscriptions of course are still with on-prem, but you made an interesting announcement last year to accelerate with Cloud Block Store running on AWS. How's the uptake been there? What can you tell us about that? >> Yeah, we're seeing a good uptake there. I'd say more of it is in the DevOps environment than in the actual NDR, disaster recovery, more than it is in transition of primary workloads into the cloud. And we're just seeing a bit less of that than one would expect given all the press around it. I don't think it's us. I think customers are just taking a while. They're focusing their new activities in the cloud and much less about transitioning existing environments. But we are seeing work done there. What we are seeing is a huge uptake in what we call our unified subscription, which is a Pure as-a-Service on-prem where we deliver to our customers, basically cloud, the equivalent from their point of view of cloud storage on-prem, where we manage the entire environment plus the unified subscription is that plus Cloud Block Store. So regardless of where our customers want to place their data, either on-prem or in the cloud, it's the same price and the same contract, same interface, same management to them. So we've seen a huge, I mean, literally an incredible spike in uptake in that. >> Great, thank you for that. And then I got to end with, I asked you last time about networking. You have a, a very wide observation space and a lot of expertise in a lot of different areas. So I want to ask you about, we've seen the spate of IPOs this week. Snowflake came , Palantir, UniFi, JFrog, number of others. Very interesting to see that in the Valley, you're in the Valley. Of course you shot in the Valley like everybody else these days, but what do you make of that? Is it kind of everybody trying to get in before the election? Or is it just a really good time? What's your take on that? >> I think a lot of it is getting in before the election, but a lot of stock market movements as you well know, has to do with cash flows more than it has to do with the prospects of individual companies and just given the amount of stimulus that's taking place, not just in US but worldwide. There's a lot of money floating around, which is boiling stock market prices. And so it's a great, an old colleague of mine had a saying, "When Monday's on sale, take it." And that seems to be the case right now, at least as far as the stock market is concerned. And I've stood there for a good time for IPOs. >> Well, the Palantir IPO took a swipe at Silicon Valley broadly, really targeting, I think Facebook and Google. It really doesn't have anything to do with your business, but I mean, I think as an executive in Silicon Valley, you see the innovation and the software development that's going into so many good things. I was struck by that though. I thought it was a little bit of a cheap shot at Silicon Valley. It really was aimed at Google and Facebook because there's so many companies from you guys, Cisco, Palo Alto Networks, it'll work on and on and on. They are just doing some great software work. And we're seeing that with COVID, where would we be without Big Tech? >> Well, thank you, Dave. I think the press tends to focus on the consumer companies. And we all have maybe our own individual opinions about the way they operate, but you're correct. I mean, I think the good foundational work that many companies in Silicon Valley are doing to make our lives easier every day, just continues to really impress. >> Well, Charles Giancarlo it's always a pleasure. Thanks so much. You're generous with your time. I really appreciate you coming on theCUBE. >> Thank you, Dave. Again, as you said, always a pleasure to speak with you and look forward to doing it next quarter. >> All right, us as well. And thank you for watching everybody. This is Dave Vellante for theCUBE. We'll see you next time, we're out. (bright upbeat music)

>> Announcer: Live from Barcelona, Spain, it's theCUBE! Covering Cisco Live 2020. Brought to you by Cisco and its ecosystem partners. >> Welcome back, this is theCUBE's live coverage of Cisco Live 2020, here in Barcelona. Our third year of the show, over 17,000 in attendance between the Cisco people, their large partner ecosystem, and the customers, I'm Stu Miniman, my cohost for this segment is Dave Vellante. John Furrier's scouring the show for all of the news at the event, and joining us, we have two first time guests on the program, first, sitting to my left is Patrick Smith, who is the field CTO for EMEA with Pure Storage. Sitting to his left is Eric Greffier, who is the managing director of EMEAR specialists with Cisco, so you have a slightly larger region than Patrick does, gentlemen, thanks so much for joining us. >> Patrick: Great to be here. >> All right, so, we know this show, we were talking that broad ecosystem, and of course Cisco in the data center group has very strong storage partnerships, highlighted by their converged infrastructure stacks. I wrote my research many many years ago, Cisco's brilliant job was when they entered the server market, they made sure that that fragmented storage ecosystem, they made partnerships across the board. And of course, when Pure's ascendancy with the flash era made the stack, so helping to paint those data centers orange with your Cisco partnership, so Patrick, give us the update here, 2020, what's interesting and important to know about Pure Storage and Cisco customer base? >> You know, we continue to see significant adoption of FlashStack, our converged infrastructure with Cisco. Driving just great interest and great growth, both for Pure and for Cisco with the UCS platform, and the value that the customers see in FlashStack, bringing together storage, networking and compute together with overall automation of the stack, and that really gives customers fantastic time to value. And that's what they're looking for in this day and age. >> All right, and Eric, what differentiates the partnership with Pure, versus, as you said, you do work with many of the storage companies out there. >> Well, we had a baby together, it was called FlashStack, and it was couple of years ago now, and as you said, I think the key element for us is really to have those CVDs, those Cisco Validated Designs together, and FlashStack was a great addition to our existing partnership at that time, talking about a couple of years ago. And of course, with the flash technology of Pure, we've seen the demand that we'd say going and going, and it has been amazing, amazing trajectory together. >> But talk a little bit more about the CVDs, the different use cases that you're seeing. You don't have to go through all 20, but maybe pick a couple of your favorite children. >> Well, just to make sure that people understand what CVD means, it's Cisco Validated Design, and this is kind of an outcome in the form of a document, which is available for customers and partners, which is the outcome of the partnership from R&D to R&D, which is just telling customers and partners what they need to order and have in it to fit all of this together for a specific business outcome. And the reason why we have multiple CVDs, is we have one CVD per use case. So the more use cases we have together, the more the CVD's precise, and you just have to follow the CVD design principles. Of course, the later swarms, and maybe Patrick can say a word, but we've been of course doing things regarding analytics and AI, because this is a big demand right now, so maybe Patrick, you want to say a word on this. >> Yeah, you guys were first with the AI and bringing AI and storage together with your partnership with Nvidia, so maybe double down on that. >> The FlashBlade was our move into building a storage platform for AI and model analytics, and we've seen tremendous success with that in lots of different verticals. And so with Cisco we launched FlashStack for AI, which brings together FlashBlade networking, and Cisco's fantastic compute platform with capability for considerable scale of Nvidia GPUs. So an in-a-box capability to really deliver fast time to market solutions for the growing world of analytics and modern AI, people want quick insight into the vast amounts of data we have, and so FlashStack for AI is really important for us being able to deliver as part of the Cisco ecosystem, and provide customers with a platform for success. >> What's happening with modernization, generally, but specifically in Europe, obviously Cisco, long history in Europe, Pure, you've got a presence here, good presence, but obviously much newer. Larger proportion, far larger proportion is in North America, so it's a real opportunity for you guys. What are you seeing in terms of modernization of infrastructure, and apps in the European community? >> Modernization I think is particularly important, and it's more and more seen under the guise of digital transformation, because investing in infrastructure just doesn't get the credit that sometimes it deserves. But the big push there is really all around simpler infrastructure, easier management, and the push for automation. Organizations don't want to have large infrastructure support teams who are either installing or managing in a heavy touch way, their environments, and so the push towards automation, not just at the infrastructure layer, but all the way up the stack, is really key. And you know, we were talking earlier, behind us we have the DevNet sessions here, all about how customers of Cisco and by correlation Pure, can really optimize the management to their environment, use technology like Intersight, like Ansible and others, to really minimize the overhead of managing technology, deliver services faster to customers and be more agile, in this always-on world that we live in, there's no time to really add a human to the cycle of managing infrastructure. >> I think we've been very proud over the years because this notion of converged infrastructure, which was, the promise was to simplify and modernize the data centers, before it was like, "Everything needs to get connected to anything," and coming was this notion of a pod, everything converged, "We've done the job for you, mister customer, "just think about adding some pod." This has been the promise for the last 10 years, and we've been very proud, almost to have created this market, but it wouldn't have been possible without the partnership with the storage players, and with Pure, we've been one step further in terms of simplifying things for customers. >> I love the extension you're talking about, because absolutely converged infrastructure was supposed to deliver on that simplicity, and it was, let's think of the entire rack as a unit of how we manage it, but with today's applications, with the speed of change happening in the environment, we've gone beyond human speed, and so therefore if we don't have the automation that you were talking about, we can't keep up with what the business needs to be able to do there. >> Yeah, that's what it's all about, it's the rapid rate of change. Whether it's business services, whether it's supporting developers in the developer environment, more and more our customers are becoming software development organizations, their developers are a key resource, and making them as efficient as possible is really important, so being able to quickly spin up development environments, new environments for developers, using snapshot technology, giving them the latest sets of data to test their applications on, is really central to enabling and empowering the developer. >> You know, you talk about Cisco's play and kind of creation of the converged infrastructure, Mark, and I think that's fair, by the way. Others may claim it, but I think the mantle goes to you. But there were two friction points, or headwinds, that we pointed out early in the day, the first was organizational, the servers team, the storage team, the network team didn't speak together, then the practitioner told us one day, "Look, you want to solve that problem, "put it in and watch what happens." 'Cause if you try to figure out the organization you'll never get there, and that sort of took care of itself. The other was the channel. The channel likes things separate, they can add value, they have this sort of box selling mentality, so I wonder if you could update us on what the mindset is in the channel, and how that's evolved. >> Yeah, it's a great question. I think the channel actually really likes the simplicity of a converged infrastructure to sell, it's a very simple message, and it really empowers the channel to take, to your point about organization, they have the full stack, all in one sellable item, and so they don't have to fight for the different components, it's one consistent unit that they sell as a whole, and so I think it simplifies the channel, and actually, we find that customers are actively seeking out, it's shown by our growth with FlashStack that customers are actually seeking out the channel partners who are selling FlashStack. >> Yeah, and do you think the channel realizes, "Wow, we really do have to go up the stack, "add more value, do things like partner with"? >> Well for most of the partners, they were heavily specialized on storage or compute or network, so for most of them, supporting the converged infrastructure was to be able to put a foot into another market, which was an expansion for them, which was part number one. Part number two, maybe the things that we've been missing, because since the beginning we had APIs around all those platforms. I don't believe in the early days, I'm talking about five years from now, that they got, that they could really really build something upon the converged infrastructure. Now, if you go through the DevNet area here at Cisco Live, you will see that I think this is the time now for them to understand, and really build new services on top of it, so I believe the value for the channel is pretty obvious now, more than ever. >> Well yeah, it's a great point, you don't usually hear converged infrastructure and infrastructure as code in the same conversation, but the maturation of the platforms underneath are bringing things together. >> They really are, in the same way that IT organizations are freeing up more time to focus up the stack on automation and added value, the same is true of the partners. It's interesting the corollary between the two. >> So I have a question on your act two, so what got us here the last 10 years, both firms were disruptors. Cisco came in and disrupted the compute space, it was misunderstood, "Cisco getting into servers, "that'll never work!" "Well, really not getting into servers, "we're changing the game." "Ah, okay," 10 years later. Pure, all-flash, really created some havoc in the industry, injected a ton of flash into the data center, practically drove a truck through the legacy business. Okay, so very successful. What's act two for you guys, what do you envision, disruptors, are you more incrementalists, I'd love to hear your thoughts on that. >> I start, Patrick. Probably for us, phase two is what you heard yesterday morning, I think Liz Anthony did a great speech regarding Cisco Intersight Workload Optimizer, sorry for the name, this is a bit long, but what it means is now we truly connect the infrastructure to the application performance, and the fact that we can place and discuss about converged infrastructure but in the context of what truly matters for customers, which is application, this is the first time ever you're going to see such amount of R&D put into bringing the two worlds together. So this is just the beginning, but I think this was probably for me yesterday one of the most important announcement ever. And by the way, Pure is coming with this announcement, so if you as a customer buy Cisco Intersight Workload Optimizer, you'll get everything you need to know about Pure and if you have to move things around the storage area, you know the tool will be doing it for you. So we are really the two of us in this announcement, so Patrick, if you want to? >> No, I mean as Eric mentioned, Intersight's important for Cisco, it's important for us, we're very proud to be early integrators as a third party into Intersight to allow that simple management, but you know, as you talk about the future, we were viewed as disruptors when we first came to market with flash array, and we consider still ourselves to be disruptors and innovators, and the amount of our revenue that we invest in innovation, in what is a really focused product portfolio, I think is showing benefits, and you've seen the announcements over the last six months or so with FlashArray//C, bringing all the benefits of flash to tier two applications, and just the interest that that has generated is huge. In the world of networking with NVMe, we have a fabric in RoCEv2, just increasing the performance for business applications that will have fantastic implications for things like SAP, time and performance-critical databases, and then what we announced with direct memory with adding SCM as a read cache onto flash array as well. Really giving customers investment protection for what they bought from us already, because they can, as you well know, Evergreen gives customers an asset that continues to appreciate in value, which is completely the opposite. >> And you're both sort of embracing that service consumption model, I mean Cisco's becoming a very large proportion of your business, you guys have announced some actual straight cloud plays, you've built an aray inside of AWS, which is pretty innovative, so. >> Yes, and as well as the cloud play with Cloud Block Store in AWS, there's Pure as a service, which takes that cloud-like consumption model and allows a customer to run it in their own data center without owning the assets, and that's really interesting, because customers have got used to the cloud-like consumption model, and paying as an OpEx rather than CapEx, and so bringing that into their own facility, and only paying for the data you have written, really does change the game in terms of how they consume and think about their storage environments. >> Patrick, we'd just love to get your viewpoint, you've been talking to a lot of customers this week, you said you've been checking out the DevNet zone, for people that didn't make it to the show here, what have they been missing, what would their peers be telling them in the hallway conversations? >> There's a huge amount as we've been talking about, there's a huge amount on automation, and actually we see it as we go into customers, the number of people we're now talking to who are developers but not developers developing business applications but developers developing code for managing infrastructure is key, and you see it all around the DevNet zone. And then, the focus on containers, I've been talking about it for a long time, and containers is so important for enterprises going forward. We have a great play in that space, and I think as we roll forward, the next three to five years, containers is just going to be the important technology that will be prevalent across enterprises large and small. >> Dave: Yeah, we agree. >> Eric and Patrick, thank you so much for giving us the update, congratulations on all the progress and definitely look forward to keeping an eye on your progress. >> Thanks very much. >> All right, Dave Vellante and I will be back with much more here from Cisco Live 2020 in Barcelona, thanks for watching theCUBE. (techno music)

>> Voiceover: Live, from Las Vegas it's theCUBE Covering AWS re:Invent 2019. Brought to you by Amazon Web Services and Intel, along with its ecosystem partners. >> We're back at AWS re:Invent, this is theCUBE, the leader in live tech coverage. I'm Dave Vellante with my co-host, Justin Warren. This is day one of AWS re:Invent. Rob Lee is here, he's the Vice President and Chief Architect at Pure Storage. And he's joined by Rob Walters, who is the Vice President, General Manager of Storage as a Service at Pure. Robs, welcome to theCUBE. >> Thanks for having us back. >> Yep, thank you. >> Dave: You're welcome. Rob, we'll start with, Rob Lee we'll start with you. So re:Invent, this is the eighth re:Invent, I think the seventh for theCUBE, what's happened at the show, any key takeaways? >> Yeah, absolutely it's great to be back. We were here last year obviously big launch of cloud data services, so it's great to be back a year in. And just kind of reflect back on how the year's gone for uptick at cloud data services, our native US. And it's been a banner year. So we saw over the last year CloudSnap go GA Cloud Block Store go GA and you know just really good customer uptake, adoption and kind of interest out of the gate. So it's kind of great to be back. Great to kind of share what we've down over the last year as well as just get some feedback and more interest from future customers and prospects as well. >> So Rob W, with your background in the cloud what's you take on this notion of storage as a service? How do you guys think about that and how do you look at that? >> Sure, well this is an ever more increasingly important way to consume storage. I mean we're seeing customers who've been you know got used to the model, the economic model, the as a service model in the cloud, now looking to get those benefits on-prem and in the hybrid cloud too. Which if you know, you look at our portfolio we have both there, as part of the Pure as a service. >> Right okay, and then so Pure Accelerate you guys announced Cloud Block Store. >> Yeah, that's when we took it GA. Right so we've been working with customers in a protracted beta process over the last year to really refine the fit and use cases for tier one block workloads and so we took that GA in Accelerate. >> So this is an interesting, you're a partner obviously with Amazon I would think many parts of Amazon love Cloud Block Store 'cause you're using EC2, you're front-ending S3 like you're helping Amazon sell services and you're delivering a higher level of availability and performance in certain workloads, relative to EVS. So there's probably certain guys at Amazon that aren't so friendly with you. So that's an interesting dynamic, but talk about the positioning of Cloud Block Store. Any sort of updates on uptake? What are customers excited about? What can you share? >> Yeah, no absolutely You know I'd say primarily we're most pleased with the variety of workloads and use cases that customers are bringing us into. I think when we started out on this journey we saw tremendous promise for the technology to really improve the AWS Echo system and customer experience for people that wanted to consume block storage in the cloud. What we learned as we started working with customers is that because of the way we've architected the product brought a lot of the same capabilities we deliver on our flash arrays today into AWS, it's allowed customers to take us into all the same types of workloads that they put flash arrays into. So that's their tier one mission critical environments, their VMware workloads, their Oracle workloads, their SAP workloads. They're also looking at us from everything from to do lift and shift, test and dev in the cloud, as well as DR right, and that again I think speaks to a couple things. It speaks to the durability, the higher level of service that we're able to deliver in AWS, but also the compatibility with which we're able to deliver the same sets of features and have it operate in exactly the same way on-prem and in the cloud. 'Cause look, if you're going to DR the last time, the last point in time you want to discover that there's a caveat, hey this feature doesn't quite work the way you expect is when you have a DR failover. And so the fact that we set out with this mission in mind to create that exact level of sameness, you know it's really paying dividends in the types of use cases that customers are bringing us into. >> So you guys obviously a big partner of VMware, you're done very well in that community. So VMware cloud on AWS, is that a tailwind for you guys or can you take advantage of that at this point? >> Yeah no, so I think the way I look at it is both VMware, Pure, AWS, I think we're all responding to the same market demands and customer needs. Which at the end of the day is, look if I'm an enterprise customer the reality is, I'm going to have some of my workloads running on-premise, I'm going to have some of my workloads running in the cloud, I expect you the vendors to help me manage this diverse, hybrid environment. And what I'd say is, there are puts and takes how the different vendors are going about it but at the end of the day that's the customer need. And so you know we're going about this through a very targeted storage-centric approach because that's where we provide service today. You know and you see VMware going after it from the kind of application, hypervisor kind of virtualization end of things. Over time we've had a great partnership with VMware on-premise, and as both Cloud Block Store and VMware Cloud mature, we'd look to replicate the same motion with them in that offering. >> Yeah, I mean to to extent I mean you think about VMware moving workloads with their customers into the cloud, more mission critical stuff comes into the cloud, it's been hard to get a lot of those workloads in to date and that's maybe the next wave of cloud. Rob W., I have a question for you. You know Amazon's been kind of sleepy in storage over the, S3, EBS, okay great. They dropped a bunch of announcements this year and so it seems like there's more action now in the cloud. What's your sort of point of view as to how you make that an opportunity for Pure? >> The way I've always looked at it is, there's been a way of getting your storage done and delivered on AWS and there's been the way that enterprises have done things on-premise. And I think that was a sort of a longer term bet from AWS that that was the way things will tend to fall towards into the public cloud. And now we see, all of the hyperscalers quite honestly with on-prem, hybrid opportunities. With the like Outpost today, et cetera. The hybrid is a real things, it's not just something people said that couldn't get to the cloud, you know it's a real thing. So I think that actually opens up opportunity from both sides. True enterprise class features that our enterprise class customers are looking for in the cloud through something like CBS are now available. But I think you know at Amazon and other hyperscale are reaching back down into the on-prem environments to help with the onboarding of enterprises up into the cloud >> So the as a service side of things makes life a little bit interesting from my perspective, because that's kind of new for Pure to provide that storage as a service, but also for enterprises as you say, they're used to running things in a particular way so as they move to cloud they're kind of having to adapt and change and yet they don't fully want to. Hybrid is a real thing, there are real workloads that need to perform in a hybrid fashion. So what does that mean for you providing storage as a service, and still to Rob Lee's point, still providing that consistency of experience across the entire product portfolio. 'Cause that's quite an achievement and many other as storage providers haven't actually been able to pull that off. So how do you keep all of those components working coherently together and still provide what customers are actually looking for? >> I think you have to go back to what the basics of what customers are actually looking for. You know they're looking to make smart use of their finances capex potentially moving towards opex, that kind of consumption model is growing in popularity. And I think a lot of enterprises are seeing less and less value in the sort of nuts and bolts storage management of old. And we can provide a lot of that through the as a service offering. So had to look past the management and monitoring. We've always done the Evergreen service subscription, so with software and hardware upgrades. So we're letting their sort of shrinking capex budget and perhaps their limited resources work on the more strategically important elements of their IT strategies, including hybrid-cloud. >> Rob Lee, one of the things we've talked about in the past is AI. I'm interested in sort of the update on the AI workloads . We heard a lot obviously today on the main stage about machine learning, machine intelligence, AI, transformations, how is that going, the whole AI push? You guys were first, really the first storage company to sort of partner up and deliver solutions in that area. Give us the update there. Wow's it going, what are you learning? >> Yeah, so it's going really well. So it continues to be a very strong driver of our flash play business, and again it's really driven by it's a workload that succeeds with very large sums of data, it succeeds when you can push those large sums of data at high speed into modern compute, and rinse and repeat very frequently. And the fourth piece which I think is really helping to propel some of the business there, is you know, as enterprises, as customers get further on into the AI deployment journeys what they're finding is the application space evolves very quickly there. And the ability for infrastructure in general, but storage in particular, because that's where so much data gravity exists to be flexible to adapt to different applications and changing application requirements really helps speed them up. So said another way, if the application set that your data scientists are using today are going to change in six months, you can't really be building your storage infrastructure around a thesis of what that application looks like and then go an replace it in six months. And so that message as customers have been through now the first, first and a half iterations of that and really sort of internalize, hey AI is a space that's rapidly evolving we need infrastructure that can evolve and grow with us, that's helping drive a lot of second looks and a lot of business back to us. And I would actually tie this back to your previous question which is the direction that Amazon have taken with some of their new storage offerings and how that ties into storage as a service. If I step back as a whole, what I'd say is both Amazon and Pure, what we see is there's now a demand really for multiple classes of service for storage, right. Fast is important, it's going to continue to get more and more important, whether it's AI, whether it's low latency transactional databases, or some other workload. So fast always matters, cost always matters. And so you're going to have this stratification, whether it's in the cloud, whether its on flash with SCM, TLC, QLC, you want the benefits of all of those. What you don't want is to have to manage the complexity of tying and stitching all those pieces together yourself, and what you certainly don't want is a procurement model that locks you out or in to one of these tiers, or in one of these locations. And so if you think about it in the long term, and not to put words in the other Rob's mouth, where I think you see us going with Pure as a service is moving to a model that really shifts the conversation with customers to say, look the way you should be transacting with storage vendors, and we're going to lead the charge is class of service, maybe protocol, and that's about it. It's like where do you want this data to exist? How fast do you want it? Where on the price performance curve do you want to be? How do you want it to be protected? And give us room to take care of it from there. >> That's right, that's right. This isn't about the storage array anymore. You know you look at the modern data experience message this is about what do you need from your storage, from a storage attribute perspective rather than a physical hardware perspective and let us worry about the rest. >> Yeah you have to abstract that complexity. You guys have, I mean simple is the reason why you were able to achieve escape velocity along with obviously great product and pretty good management as well. But you'll never sub optimize simplicity to try to turn some knobs. I mean I've learned that following you guys over the years. I mean that's your philosophy. >> No absolutely, and what I'd say is as technology evolves, as the components evolve into this world of multis, multi-protocol, multi-tier, multi-class of service, you know the focus on that simplicity and taking even more if it on becomes ever more important. And that's a place where, getting to your question about AI we help customers implement AI, we also do a lot of AI within our own products in our fleet. That's a place where our AI driven ops really have a place to shine in delivering that kind of best optimization of price, performance, tiers of service, so on, so forth, within the product lines. >> What are you guys seeing at the macro? I mean that to say, you've achieved escape velocity, check. Now you're sort of entering the next chapter of Pure. You're the big share gainer, but obviously growing slower than you had in previous years. Part of that we think is this, part of your fault. You put so much flash into the marketplace. It's given people a lot of headroom. Obviously NaN pricing has been an issue, you guys have addressed that on your calls, but still gaining share much, much more quickly than most. Most folks are shrinking. So what are you seeing at the macro, what are customers telling you in terms of their long term strategy with regard to storage? >> Well, so I'll start, I'll let Rob add in. What I'd say is we see in the macro a shift, a clear shift to flash. We've called the shots since day one, but what I'd say is that's accelerating. And that's accelerating with pricing dynamics, with and you know we talked about a lot of the NaN pricing and all that kind of stuff, but in the macro I think there's a clear realization now that customers want to be on flash. It's just a matter of what's the sensible rate? What's the price kind of curve to get there? And we see a couple meaningful steps. We saw it originally with our flash array line taking out 15K spinning drives, 10K's really falling. With QLC coming online and what we're doing in FlashArray//C the 7200 RPM drive kind of in the enterprise, you know those days are numbered, right. And I think for many customers at this point it's really a matter of, okay how quickly can we get there and when does it make sense to move, as opposed to, does it make sense. In many ways it's really exciting. Because if you think about it, the focus for so long has been in those tier one environments, but in many ways the tier two environments are the ones that could most benefit from a move to flash because a couple things happen there. Because they're considered lower tier, lower cost they tend to spread like bunnies, they tend to be kind of more neglected parts of the environment and so having customers now be able to take a second look at modernizing, consolidating those environments is both helpful from a operational point of view, it's also helpful from the point of view of getting them to be able to make that data useful again. >> I would also say that those exact use cases are perfect candidates for an as a service consumption model because we can actually raise the utilization, actually helping customers manage to a much more utilized set of arrays than the over consumption, under consumption game they're trying to play right now with their annual capex cycles. >> And so how aggressive do you see customers wanting to take advantage of that as a service consumption model? Is it mixed or is it like, we want this? >> There's a lot of customers who are just like we want this and we want it now. We've seen a very good traction and adoption so yeah, it's a surprisingly large, complex enterprise customer adoption as well. >> A lot of enterprise, they've gotten used to the idea of cloud from AWS. They like that model of dealing with things and they want to bring that model of operating on site, because they want cloud everywhere. They don't actually want to transform the cloud into enterprise. >> No, exactly, I mean if I go back 20 plus years to when I was doing hands on IT, the idea that we as a team would let go of any of the widgetry that we are responsible for, never would have happened. But then you've had this parallel path of public cloud experience, and people are like well I don't even need to be doing that anymore. And we get better results. Oh and it's secure as well? And that list just goes on. And so now as you say, the enterprise wants to bring it back on-prem for all of those benefits. >> One of the other things that we've been tracking, and maybe it falls in the category of cloud 2.0 is the sort of new workload forming. And I'll preface it this way, you know the early days, the past decade of cloud infrastructures of service have been about, yeah I'm going to spin up some EC2, I'm going to need some S3, whatever, I need some storage, but today it seems like, there's all this data now and then you're seeing new workloads driven by platforms like Snowflake, Redshift, you know clearly throw in some ML tools like Databricks and it's driving a lot of compute now but it's also driving insights. People are really pulling insights out of that data. I just gave you cloud examples, are you seeing on-prem examples as well, or hybrid examples, and how do you guys fit into that? >> Yeah, no absolutely. I think this is a secular trend that was kicked off by open source and the public cloud. But it certainly affects, I would say, the entire tech landscape. You know a lot of it is just about how applications are built. If you about, think back to the late '80s, early '90s you had large monoliths, you had Oracle, and it did everything, soup to nuts. Your transactional system, your data warehouse, ERP, cool, we got it all. That's not how applications are built anymore. They're built with multiple applications working together. You've got, whether it's Kafka connecting into some scale out analytics database, connected into Cassandra, connected right. It's just the modern way of how applications are built. And so whether that's connecting data between SaaS services in the cloud, whether it's connecting data between multiple different application sets that are running on-prem, we definitely see that trend. And so when you peel back the covers of that, what we see, what we hear from customers as they make that shift, as they try to stand up infrastructure to meet those need, is again the need for flexibility. As multiple applications are sharing data, are handing off data as part of a pipeline or as part of a workflow, it becomes ever more important for the underlying infrastructure, the storage array if you will, to be able to deliver high performance to multiple applications. And so the era of saying, hey look I'm going to design a storage array to be super optimized for Oracle and nothing else like you're only going to solve part of the problem now. And so this is why you see us taking, within Pure the approach that we do with how we optimize performance, whether it's across FlashArray, FlashBlade, or Cloud Block Store. >> Excellent, well guys we got to leave it there. Thanks so much for coming on theCUBE and sharing your thoughts with us. And have a good rest of re:Invent. >> Thanks for having us back >> Dave: All right, pleasure >> Thank you >> All right, keep it right there everybody. We'll be back to wrap day one. Dave Vellante for Justin Warren. You're watching theCUBE from AWS re:Invent 2019. Right back (electronic music)

>> Announcer: Live from Boston, Massachusetts, it's theCUBE. Covering IFS World Conference 2019. Brought to you by IFS. >> Welcome back to Boston everybody, you're watching theCUBE, the leader in live tech coverage. My name is Dave Vellante, I'm here with my co-host Paul Gillin. This is IFS World Conference 2019, theCUBE's second year covering this conference. Michael Ouissi is here. He's the Chief Customer Officer at IFS. And Raul Sahas. Industry Partner, Enterprise Application Services at TCS, a platinum partner at IFS World. Gents, welcome to theCUBE. >> Thank you. >> Thank you for having us. >> You're very welcome. So last night I poked around the customer event and I was impressed with the number of partners here. I think the number is 400, is the public number. What is it about the ecosystem that's attracted to IFS? >> Well, first of all, I think the ecosystem has now understood that we have renewed our commitment to the ecosystem. That is something a shift in mindset in IFS that is demanded by our customers, that our customers actually ask of us especially while we're moving into also more global corporations, and win more business there. They appreciate the choice of either IFS or our partners, or a combination of our partners and IFS actually helping them deliver the value that they expect from an ERP solution. >> So Rahul, from your perspective, so TCS you're obviously platinum partner so you're making a big investment. Why, what's happening in the market place? Where's the momentum with the tailwind? >> If you look at TCS, TCS is obviously helping customers to become business 4.0 organization, which is all about harnessing the abundance of possibilities around digital technologies and getting more intelligent, better, lean, harmonized, standardized. And so that's where we believe we are partnering with, and we are trying to leverage the ecosystem and one of the ecosystem obviously partners are IFS, which is a strategy partnership for us. And we believe that the investments that IFS has made and some of the unique last-mile solutions are going to help us to deliver those different shaded offerings to the customer, and create newer partnerships with them. >> Michael your role is a net new role at IFS, did you get to write your own job description? I guess, what does a Chief Customer Officer do? >> Well, first of all, well, in a sense yes. We actually did specify exactly what that role is, and we did discuss what the best is for the journey we want to get on, when Darren asked me to take on the role. And what a Chief Customer Officer does, and there's a specific reason why we're doing it that way, a Chief Customer Officer really is heading up, and that's what I'm doing, is I'm heading up all customer-facing functions within IFS. So from sales, to pre-sales, to support, to services. So it's all the customer-facing functions, coming from how do we engage with a customer, pre-sales, and after sales. And the reason why we did it that way is we wanted to have complete ownership and accountability for the transformation that we underwent and that we wanted to go through because we really needed to make sure that all parts of the business were aligning around this transformation, and pulling in the same direction. And that's why this role got created newly. >> So what's the nature of the partnership, what the history of the partnership? How did it start, and where do you guys want to take it? >> Well I think we have a obviously longstanding partnership with IFS. And I think both of the organizations have a deep mutual respect. And I think that one thing that we are trying to see the centricity around our partnership is all about the customer. We keep the customer and we want to ensure that we help our customers. We're customer-first organizations. And obviously the investments that IFS made, especially in the field services area, ERP area. I guess those are the areas which is helping, because ERP, if you see, one of the strategic lever for an organization to elevate their digital agenda, and get the right infrastructure in place, the right partner in place, to ensure that they create a differentiation and create exponential value for the customer. And that's exactly where IFS and TCS are looking at the market, and ensuring that we are helping our customer create exponential value for themselves in the market. >> Michael: Yeah and I think that maybe adding to that, we share the same belief as well that actually the time of the monolithic ERP, one solution for a huge enterprise- >> Who are you talking about? (Laughter) >> They are gone, those days are gone. I think it's about blended solutions where the ERP is much more agile, it has to be much more open and allow for much more agile deployments and much more agile development around the core ERP. So that actually customers can digitally transform, because it's all about speed. And TCS sees it the same way so we've got the same view. >> But the cloud mindset has changed that right Paul? >> Absolutely. And Rahul I'm interested the companies like Tata historically have done a lot of custom development work for customers that we have been hearing from Darren on down today is no customization. What value do you add to a customer bringing in an IFS solution? >> See there are two things here, very simple. One is basically customers are moving from best in class to the sub-breed, that's quite evident. And secondly, while IFS brings the software expertise, we bring the industry expertise. We bring the domain expertise. We bring the SI, system integration expertise. And that's where, it's a very strategic combination. Strategic combination is helping the customer to get the right software, the right domain expertise, the right industry expertise. And together they're helping them to address their business requirements, business need, and last mile critical mile needs that they need to differentiate themselves in the marketplace. And, as a result, create exponential value, and also, a great customer experience for the customers. >> Paul: So, how does that engage and differ from a more traditional one where you would come in and you would build custom screens and custom processes? You're not doing that. Now, what does that relationship look like? >> Yeah so I think if you see the scratch approach, obviously it has really transformed over the course of time. Customers are wanting off the shelf, out of the box products. Best of the beat products to help them differentiate their business function, create exponential value for the customer for that business function as a matter of say, service. If I look at fin services as an example, and you talk about telcos, you talk about utilities. Where last mile delivery, last mile solution for that customer is very very important to create the positive customer experience. And the investments that IFS have made in there makes them a premium choice. And that's where I believe that developing something with scratch means you know you're boarding the entire ocean again. And whereas we have got softwares like, IFS build softwares which have invested their years of expertise, the years of, I would say, competency in building that. Getting the best of the breed solution, get the best KPIs into there in this solution, gives the customer a choice. A ready choice to take, to expedite their time to reality, time to value, and time to production reality. >> So, a few times now, Raoul, you've mentioned last mile solutions. I like that term, I think it has meaning. Especially deep in specific industries. And I think the intent is so that you don't have to do customizations. And I asked Aaron about tailoring, which he said, I wouldn't use that word. That wasn't my word, by the way, that was Christian's word. He used that in his keynote. So I'm trying to understand here. I think what Christian meant is look, we got this API platform to allow people to bring in whatever solutions they want, if it's a RPA solution, or a blockchain solution, or some AI module, they can bring that in and tailor it for their needs, as opposed to customizing the software. Is that correct? >> I think when you listen to Darren, what he's talking about is customizing the core, which very often has happened in the past, where customizations have gone into the core, have been mandated to be on the core platform, which then actually has customers being stuck at some stage on the platform upgrades becoming paid for. So with Christian's talk track around the APIs, API enabling the whole solution so that the core actually remains untouched. There will always be customizations, because customers need to differentiate. But they will be outside the core. There will be a level that you can upgrade the core solutions, you will have those maintained either application services, which will be custom out of the box solutions, best in breed, that actually tap into what we're doing. Or actually you'll have bespoke solutions that you will write yourself, and that is then a choice a customer can make, but without actually having the pain of not being able to upgrade the very stable, very performant transactional backbone. >> So the API announcements give you guys a real opportunity to do integrations, right? And it's been harder to do integrations. But that now, to your previous question, opens up I would think a whole new tam for you all. Can you comment? >> Oh absolutely. As I said, bringing exponential value means integrating and delivering a frictionless business. And that's where it'll fit in, rightly fit in, and obviously that would result in creating exponential value for the customer. Not only they can differentiate themselves from the market but also get their product faster to the market, and ensure that also focus on custom centers as we are. >> So the core can be, it should be, Evergreen. We want people to get the new version as soon as possible. Bug fixes, security updates, et cetera. >> New functionality. >> New functionality, avoid custom mods, but rely on service providers and partners to do further integrations that make sense. >> Rahul, I want to ask you the same question we just asked Melissa Di Donato about digital transformation. I'm sure your company does a lot of that kind of consulting work. What are the mistakes that companies make that we hear that these transformation products, most of them fail. What are the biggest mistakes that companies make? >> Let me put it this way. I think there are three elements to it. I think digital transformation, see I think creating the agenda for the digital transformation, what you're expecting out of it is very very important. Creating a charter, what you want to expect, what is the output of it. Where do you want to take it. What does a futuristic organization on a digital platform means? It's very very important. I think if you look at TCS, our vision has been helping the customer get into a business 4.0 enterprise. I think we have made the agenda very very very clear. Now how we can mass personalize the experience for the customer, how you can leverage the ecosystem, how you can basically help the customer embrace the risk, and obviously harness the abundance. I believe these are the pillars of any transformation, or digital transformation, that customers are taking. I believe if we can stick to these agendas, I think getting to the production reality, seeing the success has become more evident. If you're going to go to the nitty gritty, I think there are many things, looking at the processes, making sure that they are harmonized, standardized and rationalized, getting the right KPIs in the business. So I think these are things that is very very important as a precursor to our digital transformation. Once we do that, we know that roads ahead will be much smoother than what it looks like. >> Is it more important to do a transformation with the customer at the center, with operational efficiency at the center, or can it be either? >> The customer centricity is very very key to all our organization at this point of time, because if you look at any organization at this point of time, they're looking at the customer experience as the top most agenda. Keeping the customer experience on the agenda, when you're trying to keep that agenda, it means that you are trying to bring up a customer first organization. So customer first organization, it just doesn't mean that you have a very intelligent front office, but also have a very intelligent back office. And gluing this two together, very intelligent mid office. So I guess customer centricity has to be on the top of the agenda, and then you have to ensure that your processes are streamlined, harmonized, standardized, lean, to meet that objective. >> Makes sense. >> So I think, for customer centricity, so I feel as though, but part of that's cultural, you know? And it's true, you said this earlier this morning. Some companies are customer centrics, some are product centric, some are competitive. And you can kind of tell the difference, especially when you're a customer. But I think true customer centricity mandates data access as central to the philosophy, the core. And I think the role that ERP provider or vendor provides is you have a data pipeline that gives access to an organization such that a digital transformation allows them to put data at their core, and then build whatever processes around it. I think that's a real challenge for incumbents especially where data's all over the place, in different stove pipes and silos. But your thoughts on the role of data in terms of digital transformation, and IFS's role in that regard? >> Okay. >> A long-winded question, but I haven't heard enough about data I guess. >> Okay, (laughs) I'll try it, sweet and short. I think data is absolutely key to anything we do. Once you have and when you go into a digital transformation, what you need to start with in my humble view is you need to start with what business outcome do you want to achieve? Most of the time it's customer centricity, it's something centered around the customer which you want to achieve. That will define both the digital transformation agenda, the KPI's you're measuring to, but also the flow of data and processes. So you will need to build your digital transformation agenda around the targets you have, and then define where does data need to reside, which data do I need to fulfill on that outcome? And I think that consistency going through that whole chain is actually something that very often isn't at the moment taken into account, but it's very often isolated efforts to do something fast without actually looking at the implications of what kind of transactional engine do I need, what kind of data exits do I need, and how do I get through the process to the KPI that I want to influence? >> Okay, and let me peel the onion on that, and I'd love for your thoughts. To me when you talk to a C-suite executive, what that business outcome ultimately comes down to is I want to increase revenue, so I want to cut my cost. Now of course if you're in a different hospital, you want to save lives. But generally in a commercial business, increase revenue, cut cost. Now how I get there, I might want to have a better customer service organization to get cohort sales or follow on sales. I mean the strategy is different. But it comes back to data and how data affects the monetization of my organization, whether it's increasing revenue or cutting cost. Do you buy that premise, or am I just simplifying it too much? >> No, completely agreed. I think in a business world it's always either top line or bottom line, but the challenges are obviously very different from company to company and from industry to industry. So if you're looking at manufacturing companies, trying to actually be less commoditized and getting into a situation where they stabilize revenue streams, increase margins, servitization is the name of the game. Very different value proposition to, for example in the finance industry, in banking and insurance. So there are very different models here where there it's about ease of use and speed of actually interacting and transacting as a customer with the company. So very different value propositions, very different data streams you need to tap into. And things you need to know about your customer, and know about the service you're providing. So completely agree with it is always about revenue and cost, that's what businesses are in for. But eventually, data is at the core, but how to get that data, which data you need, that is then specific to each. >> And bringing it back to IFS, your ability to go that last mile as you've been saying Rahul allows companies to think, construction and engineering, supply chain, contractors, just more efficiently managing their ecosystem, their resources to either cut costs or do more business and scale. >> Exactly. And that's really where the whole idea of API, enabling the whole suite came from, enabling the reuse of services, the reuse of data within those services, exposing it transparently, making it available for customers to then use in their digital transformation effort. Whatever they need. We can't predict and we can't actually preempt what a customer will need, we'll just need to make it all available, and then with partners like TCS, make sure we actually go on to the right journey with a customer to digitally transform and use the right data streams. We can make it easy and accessible. >> And that's the different between a platform and a product. To the extent that you can deliver an API-enabled system, it becomes a platform that you can evolve versus a product that you install and manage. Final thoughts, Rahul? >> I think what we discussed obviously, I fully agree on that. And as I mentioned that our take is to ensure that we have the customer built future systems enterprises, and we believe our partnership with IFS is a very key and strategic partnership for us to achieve the same, and we have some early success, and we want to ensure that we scale that, we ensure we go to the market together, and create a differentiation for our customers. >> Michael, your thoughts. Where do you want to see this ecosystem go? >> Where do I want to see it go? Well I want to see it thrive. I want partners to be successful with their customers on IFS implementations. That's what our ambition is. We need to provide world class technology, a world class platform, as you said, that actually then can be used to help the digital transformation that all our customers will have to go through in one or the other way. >> Success is outcome driven. Good outcomes mean people come back, more business? >> Absolutely, absolutely. >> Exactly. >> That's core to our DNA, I'm sure core to DNA to IFS as well. Repeat customers. >> Congratulations on the partnerships, and good luck going forward. >> Thank you very much. >> Appreciate you coming on theCUBE, you're welcome. >> Thank you very much. >> Thank you. >> All right thank you for watching everybody, we'll be right back with our next guest, Paul Gillan and Dave Vellante. You're watching theCUBE. (electronic jingle)

>> Announcer: From Austin, Texas, it's theCUBE, covering Pure Storage Accelerate 2019, brought to you by Pure Storage. (air whooshes) >> Welcome to theCUBE's day two coverage of Pure Accelerate 2019 from Austin, Texas. I am Lisa Martin, Dave Vellante is my co-host, and we're pleased to welcome back to theCUBE, here is VP of Strategy Matt Kixmoeller. Kix, welcome back! >> Thank you very much, happy to be here. >> This has been a, being shot out of a cannon. Yesterday and today, lots of news. First of all, happy 10th anniversary to you and Pure. >> Thank you very much, yeah. >> Tremendous amount of innovation, as Tara Lee said yesterday, overnight in 10 years. (laughs) >> It's a really fun time at Pure. Just something about the nostalgia of 10 years gets people, naturally, to start thinking about what the next 10 years are about. And so, there's just a lot of that spirit right now at the company, so it's almost like people are really charging into the second chapter with a lot of energy, so that's cool. >> A lot of energy, I think, all fueled by this massive sea of orange that has descended on Austin. >> Absolutely. >> So, four announcements yesterday. Let's start with Cloud Block Store, what you guys are doing with AWS, and kind of this vision of Pure's cloud strategy. >> Yeah, look, the cloud discussions I've had with customers here at the show have been awesome. And I think more than anything, people have realized that we've really built something very unique with Cloud Block Store, something that doesn't exist anywhere else in the industry right now. And, you know, if you look at kind of other storage vendors over the time, people have certainly taken their storage OSes and put them in the cloud kind of as a test-dev experiment, a way to try things out, but never really thinking, "I want to build something "that runs tier-one applications." And that was our goal from day one. We looked at the Amazon platform and said, they really built EBS, their block offering, as kind of a way to beat boot VMs, but it was really never meant for a way to run mission-critical applications. So they've been very open in partnering with us to say, look, let's bring this capability onto the platform. And we really rearchitected our Purity Operating Environment, and so, the whole lower half of that is really optimized for the AWS services to help customers move tier-one apps to the cloud. >> Was that joint engineering, or was it really mostly Pure doing that work? >> You know, it was Pure engineering in the sense that we wrote the code, but there was a lot of co-architecture work with AWS so we could fundamentally understand the basics of all of their services and how to optimize for it. And one of the big realizations and choices that came out of that was not to base the storage layer of this on EBS, but instead to base it on S3. And if you look at your average cloud customer, they really use S3 as the storage basis for the apps they build on Amazon, and so, S3 is the 11-nines durable storage platform there. And so our whole goal here was, how do you use S3, but still deliver the level of performance you'd expect out of a tier-one block environment? >> Well, when you read the sort of cloud storage press release du jour, you can't really get into the nuance, but if I understand it correctly, you guys essentially have architected, using AWS services, a new class of block storage that runs on AWS, but looks like Pure. >> That's exactly it. >> So you're essentially front-ending cheap S3 storage with high-priority EC2s, you've got some mirroring for rights to give it high availability, and again, it looks like Pure. >> Kix: Yep. >> So you win, 'cause you're making money on the software, (laughs) AWS is selling services, and the customer has a Pure experience. Did we get that right? >> Yeah, and I think the combination, the one-two punch, that's been very interesting for customers is not only what we're doing with Cloud Block Store, but the new Pure as-a-Service offering. And so, Pure as-a-Service is our as-a-service consumption mechanism that allows you to essentially subscribe to or rent Pure arrays from Pure in your data center, but it's a license that can go between on-prem and cloud. And so, imagine you're a customer that is mostly on-prem today, but you have that mandate, "I've got to get to the cloud." You might need more storage, but the last thing you want to do is commit to another three- or five-year purchase of a storage array that just puts off that cloud journey that much longer. So a customer can subscribe to Pure as-a-Service, they'll maybe subscribe to 100 terabytes, and we put an array in their data center right now, but a year from now, they decide they're going to move 50 terabytes to Cloud Block Store in Amazon, that's just a transparent movement, they're already licensed for it. And so that-- >> And there's already, oh, sorry, sorry. >> Kix: No, go ahead. >> There's already customers that are in beta with Cloud Block Store, is that correct? >> Correct, yeah. >> Lisa: Any interesting insights that you can share without giving away secret sauce? >> Oh, absolutely. You know, I think the thing that pleased us the most about the beta was really the divergence of use cases. You know, we created this, but there's always, you create something, and you don't know what people are going to do with it, right? And so, we have this goal of going after tier-one apps. Obviously, there's a lot of people that are just focused on migration, "How do I get the tier-one app from on-prem to cloud?" And so that was what I would say would be the dominant use case. But there were a lot of interested in test-dev type use cases. And really interesting, I think we saw it in both directions. So we saw some customers who wanted to develop their app in the cloud, but then deploy on-prem. We saw the opposite, we saw people that wanted to develop on-prem but then deploy in the scalable infrastructure in the cloud. And so I thought that was quite interesting. >> How much of the impetus to do that offering was hardcore customer demand, "We need this," versus, "Hey, we need to embrace the cloud "and make it a tailwind and not be defensive about it"? >> You know, I think when we looked at what was going to be the buy-in criteria for the storage array of tomorrow, fundamentally, this is it, right? People want on-prem infrastructure that's connected to the cloud and provides them a roadmap or a bridge to the cloud. And I think we've seen a big change in mindset over even the last couple years. I'd say two or three years ago, the mindset from customers was, "I'm all in on cloud." I think we've seen that soften, where they've realized that the cloud is not a panacea, it's usually actually not cheaper or faster, but it is more agile, it is more flexible, and so, a combination of on-prem and cloud is the right answer. And so, what does that mean from a storage platform? Storage is the hard part. And so, I then need a storage architecture that can support both on-prem and cloud and drive commonality, as opposed to having it be totally different architecture. >> Was Outposts at all a catalyst in your thinking on this, or was this happening way before you even saw that? >> No, we started this effort before that, but I think Outposts is a good example, I believe, of how Amazon is just getting serious about saying, look, we can't ask everybody to rearchitect every application for web scale. There are certain apps that it won't make sense to rearchitect. How do we bring those to the cloud in an efficient way? And those are really the types of applications and the first-generation Cloud Block Store is perfect for. You connect your existing on-prem app, move it to the cloud without changing it, and then maybe slowly you rearchitect parts of the application, you evolve it over time, but that's not a gate to going to the cloud anymore. >> I like the way you said it, you thought about what storage is going to look like in the next 10 years. And we've said this a lot, it's the cloud experience, bringing that cloud experience to your data is what storage is going to look like, you know, wherever it lives, is going to look like in the next 10 years. >> Absolutely, and I think the other real mindset shift I think we've seen is how people are thinking about truly running their on-prem environment more like a service. You know, if you look at, the key message that we had at the show here was really the Modern Data Experience, and defining for customers what that meant. And in a lot of ways, I've been in the storage industry for a little while, I think back, 20 years ago, the buzzword was utility storage. I think one of our competitors had that as their slogan sometime in the '90s. >> Yeah, right. >> And the reality, though, is when you talk to most storage teams, they just never did that. They still ran a bunch of arrays on a project-by-project basis, and it didn't look at all like the cloud. And so, now people have learned the lessons from the public cloud and said, "We really need to apply those on-prem "to truly bring our infrastructure together "into much more of a virtual pool, "truly deliver it on demand, abstract consumption "from the back-end infrastructure to give flexibility." And so, that's really what we're trying to deliver with the Modern Storage Experience, is to say, look, let's get out of the world of array-by-array management. If a customer buys 50 or 100 of our arrays, how do they take that pool of arrays and turn it into a block service, turn it into a file service, turn it into an object service for their customers, with real abstractions and real APIs for those services that have nothing to do with the back-end infrastructure? >> Dave: Mm-hm. >> When Charlie talked yesterday, Kix, about the Modern Data Experience, the three S's pop up. >> Kix: Yeah. (clears throat) >> Simple, seamless, sustainable. But as IT is getting more and more complex, and customers are in a multi-cloud environment, not necessarily from a strategic perspective, right, acquisition, et cetera, how does Pure actually take that word, simple, from a marketing concept into reality for your customers? >> Yeah, you know, I think simple is the most underappreciated but biggest differentiator (coughs) that Pure has. I was recalling for someone, you talked to Coz earlier today. I had a conversation about three weeks into the existence of Pure, (coughs) excuse me, with Coz, and we were just debating, I mean, this is before we wrote any code at all, about, what would be Pure's long-term differentiator? And I was kind of like, "Ah, we'll be the flash people, or high-performance, or whatever," and he's like, "No, no, no, we're going to be simple. "We are going to deliver a culture that drives "simplicity into our products, "and that'll be game-changing." And I thought he was a little crazy at the time, but he's absolutely turned out to be right. And if you look over the years, that started with just an appliance experience, a 10-card install, just a really easy environment. But that's manifested itself into every product we create. And it's really hard to reverse-engineer that. It's an engineering discipline thing that you have to build into the DNA of the company. >> Yeah, he kind of shared that with us, Lisa. He was basically, my words, saying, you don't ever want to suboptimize simple to get a little knob turn on performance, because you'll be turning knobs your entire career. There's a lot of storage arrays out there that, it's all about turning the knobs. >> Kix: Yeah, well-- >> If you can't fix it, you feature it. >> Oh, and if you think about really trying to automate something, it's really hard to automate complex stuff. If something's simple, if it's consistent, it plugs into an automation framework. >> You talked about "get your 10X"-- >> Kix: Yeah. >> I think, is that what you said? And an entrepreneur who was very successful once told me, "I look for two things, a large market and a 10X impact." >> Yep. >> So, what is your 10X? >> You know, we have two 10Xs at the show this year. So first was really kind of a 10-year jump in performance. When we first entered, people were used to 10-millisecond latency from disk, and we introduced them to one-millisecond latency. Now, with the shipping in direct memory and bringing SCM into the architecture, we can do 100 microseconds. That's another 10X. And so, it's hard to ignore that. >> Lisa: That's game-changing, as you said yesterday. >> (coughs) Exactly. The other is really around our next product, FlashArray C, which brings flash to tier-two data. And there, it's all about consolidation. Most people have not used flash to fix tier one, but their biggest problem now is tier two. They have less-important applications, but because they haven't optimized that, it's taking up way too much of IT time. And so, FlashArray C is, "How do I go "and basically consolidate 10X consolidation "at that tier-two level to really bring "sanity to tier-two storage?" >> And you've got NAM pricing, we talked to Charlie about this, that it ultimately should be a tailwind for you guys as NAM pricing comes down, as NOR fab capacity's coming online in China to go after the thumb drives, right, so that's going to leave the enterprise for all the traditional flash guys that we know and love. So that should open up new markets for you. Today, if you look at pricing for flash C class storage, if I got it right, I'm guessing $1, $1.50 a gigabyte. You see hybrid still at probably half that, 65, 70 cents. Do you see that compressing over the next, let's call it 18, 24 months? >> Absolutely, I mean, what we can do with this product is really bring out flash at disk prices. And so, if you think about the difference, I mean, what we now have in the product line is two platforms, FlashArray X, optimized for performance, at hundreds of microseconds of latency, but C, at a little bit slower performance, still in the millisecond range, can really get down now to those disk prices you just mentioned. And so, it fundamentally gives customers the chance to ask, "Can I really now eliminate disk from the data center?" You know, as I said in my keynote, that the slogan from Pure from day one has been "the all-flash data center." And 10 years ago, people didn't believe it. We were maybe leaning over our skis a little bit in doing that. It now really feels possible to go and have the all-flash data center. >> Well, I'll tell you, we believed it. David Floyer picked up on it early on, and he was-- >> Kix: Yeah. >> He was actually probably too aggressive with (laughs) his forecast. We missed the NAND supply constraints. >> Kix: Yeah. >> But now that seems to be loosening up. >> Well, and, look, one of the things that really helps us build the perfect product around QLC is the work we've done to integrate with raw flash. We cannot just use QLC, but we can use it really efficiently, and the challenge there is to make it reliable. It's inherently a less-reliable flash. And so, that's what we're good at, taking things that are less reliable and making them enterprise-grade. >> And your custom flash modules allow that? >> Yeah. >> Can you add some color to that? >> Basically, what we do is we source raw NANDs, put it in our system, but then do all the work in software to manage the flash. And so, when you have a less-reliable flash medium like QLC, generally, what you have to do is add more flash to overprovision and be careful writing to it. And so, when do it globally, we don't do it inside every SSD, we can do it across the whole system, which makes the whole thing more efficient, thus allowing us to drive costs down even more. >> Hm. >> One of the things that we have heard over the last day and a half from customers, even those that were onstage yesterday, those that were on theCUBE yesterday and those that will come on today, is, they talk about the customer experience. They don't talk about FlashBlade, FlashArray, they're not talking about product names. They're talking about maybe workloads that they're running on there. But the interesting thing is, when we go to some other shows, you hear a lot of names of boxes. >> Kix: Yep. >> We haven't heard that. Talk to me a little bit about how Pure has evolved and really maybe even created this customer experience that's focused on simplicity, on outcomes, that is, in your perspective, why people aren't talking about the specific technologies-- >> Kix: Yeah. >> But rather, this single pane of glass that they have. >> Look, when we started the company, I obviously talked to a lot of customers, and I found, in general, there was frustration with products, but they also just generally didn't like their storage company. And so, from day one, we said, how do we reinvent the experience? Of course, we have to build a better product, and we can use flash as kind of an excuse to do that, but we also want to work on the business model of storage, and we also want to work on the customer experience, the support experience, the just 360 view of how you deal with a vendor. And so, from day one, we've been very disciplined about all of that. Going all-flash was a key part of the product. Evergreen has probably been our quintessential investment in just, how do you change that buying cycle? And so, you can buy into an experience and nondisrupt the way they evolve, versus replace your storage array every three to five years. And then, I think the overall customer experience just comes from the culture of the company, right? Everybody at Pure is centered on making customers happy, doing the right thing, being a vendor that you actually want to work with. And that's not something you can really legislate, that's not something you can put rules around, it's just the culture at Pure. >> When we talked about Evergreen yesterday with a number of customers, including Formula 1. I said, "You know, as a marketer, "how much of that nondisruptive operations, "take me from marketing to reality," and all of them articulated the exact value prop that you guys talk about. It was really remarkable. And another customer that we talked to, I think from a legal firm here in the U.S., didn't even do a POC, talked to a peer of his at another company that was a Pure fan-- >> Kix: Yep. >> And (snaps fingers) bought it right on the spot. So the validation that you're getting from the voice of the customer is pretty remarkable. >> Yeah, this is our number one asset, right? And I mean, so when we think about, how do we spread the religion of Pure, it's just all about giving voice to our customers, so they can share their stories. 'Cause that's so much more credible than anything we say, obviously, as a vendor. >> You're one of only two billion-dollar independent storage companies, which, we love independent storage companies, 'cause, you know, the competition's great. How far out do you look and do you think about being an independent storage company? You've seen, as a "somewhat" historian of the industry, you've seen TAM expansion, you guys are working hard on TAM expansion now, new workloads. You got backup stuff goin' on. You got the cloud as an opportunity, multi-cloud as an opportunity. So you got some runway there. >> Yeah. >> Beyond that, you've seen companies try to vertically integrate, buy backup software companies, you know, a converged infrastructure, whatever it is. How far out do you think about it from a business model standpoint? Or do you not worry about that? >> You know, look, to put it in context a little bit, you look at the latest IDC numbers, we're maybe one-third in to the transition to flash, right? The world still buys two-thirds disk, one-third flash. That's a huge opportunity. We're now five or six globally in storage. That's a few spots that we have to go, right? And so, we're not at all market-share limited, or opportunity limited, even within the storage industry, so we could make a much, much larger company. And so, that's mission number one at Pure. But when we think beyond that, that's just a launching point. And so, you've seen us do some stuff here at the show where we're getting into different types of storage. The first obvious expansion is, let's make sure anything that is a storage product comes from Pure, and there's obvious categories we don't play in today. You saw us introduce a new product around VM Analytics Pro, where we're reaching up the stack and adding real value at the VM tier, taking our Meta AI technology and using to give VM-level optimization recommendations. And so, yeah, I think we increasingly understand that IT's a full-stack game, and so storage is maybe the hardest part of the stack, and that gives us a great base to work from, but we don't constrain our engineers to say, you can only solve storage problems. >> Geography's another upside for you. I mean, most of your business, the vast majority of your business, is in the U.S., whereas you take a company like some of these other ones around here, more than half their business is outside the U.S, so. >> Yeah, no, our international businesses, we've been international five or six years now, and it felt like the first couple years are investment years, and it took time. But we're really starting to see them grow and take hold, and so, it's great to see the international business grow. And I think Pure as a company is also learning to really think internationally, not just because we want the opportunity, but the largest customers in the world that we now deal with have international operations, and they want to deal with one Pure globally. >> So when you're talking, and maybe this has even happened the last day and a half, with a prospective customer who is still investing a lot on-prem, still not yet gone the route of flash, as you were saying, those numbers speak for themselves. What do you say to them? >> If they're not on flash yet? >> Lisa: Yeah, yeah, to show them the benefits. I mean, what's that conversation like? >> It's rare, to be honest, now to find customers who haven't started with flash. But I think the biggest thing I try to encourage folks is that flash is not just about performance. And when I look at the history of people who have embraced Pure, they usually start with some performance need, but very quickly, they realize it's all about simplicity, it's all about efficiency. And if they can make storage fundamentally simpler and more efficient, they free up dollars to put towards innovation. And we unlock the ability to drive dollars towards innovation, and then we drive storage to the new innovation projects, like analytics, like AI, et cetera. And so, we just try to talk about that broader opportunity. And I think that's the hardest thing for people to grasp, because the IT history has always been lots of ROI pitches that say, "Hey, this thing costs a lot, but trust me, "you'll make it up in all these other benefits," that no one believes. And so, you just have to get them to taste it to begin with, and when they see it for themselves, that's when it clicks and they start to really understand the ROI around that. >> Well, congratulations on 10 years of Pure unlocking innovation, not just internally, but externally across the globe. We appreciate your time, Kix. >> Thank you, we're looking forward to the next 10 years. >> All right, to the next 10! For Dave Vellante, I'm Lisa Martin. You're watching theCUBE from Pure Accelerate 2019. (upbeat music)