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Poojan Kumar, Clumio | CUBEConversation, October 2019


 

>>from our studios in the heart of Silicon Valley. Palo ALTO, California It is a cute conversation. >>Hi, and welcome to the Cube studios for another cube conversation where we go in depth with thought leaders driving innovation across the tech industry. I'm your host, Peter Burroughs. The difference between business and digital business is simple. It's the role that data plays in a digital business. It's an asset that drives business innovation that drives customer experience and drives profitability in an otherwise business. It's not. It's something that's just associate with applications, But that's why traditional businesses are transforming to make better use of data. As businesses start to invest in date as an asset, they need to invest in the capabilities that take care of data's an asset. And that's one of the major challenges at all enterprises face today. It's an extremely hot domain, but not all options take full advantage of the cloud. And what does that mean? What does it mean to have a set of data protection data management capabilities be fully embedded with Cloud and Native Cloud Service's To have that conversation, we've got John Kumar, who is the CEO and co founder of clue meal with us today. John. Welcome to the show. >>Thank you. Very nice to be here. >>So give us the update. Include me. Oh, >>so come you. Ah, two year old company, right? We dress recently launched out of stealth. So so far, you know, we we came out with the innovative offering which is a sass solution to go and protect on premises in November and vmc environments. That's what we launch out of style two months ago. We want our best of show. When we came out off Stilton in November 20 >>19. >>But ultimately we started with a vision about protecting data respective off, buried, recites. So it was all about you know, you know, on premises on Cloud and other SAS service is so one single service that protects data introspective about recites So far we executed on on premises VM wear and Vmc Today What we're announcing for the first time is our protection to go and protect applications natively built on aws. So these are application that ineptitude natively built on aws that clue me in as a service will protect respective off. You know them running, you know, in one region or cross region cross accounts and a single service little our customers to protect native AWS applications. The other big announcement we're making is a new round of financing, and that is testament to the interest in the space and the innovative nature off the platform that we have built. So when we came out of still, we announced we had raised two rounds of financing, $51 million in series and Series B round of financing. Today, what we're announcing is a serious see around the financing off $135 million the largest. I would say Siri, see financing for a sass and the price company, especially a company that's a little over two years >>old. Look, graduations that's gonna buy a lot of new technology and a lot of customer engagement. >>But what customers is a set up from where customers are really looking for is they're looking for >>tooling and methods and capabilities that allow them to treat their data differently. Talk a bit about the central importance of data and how it's driving decisions. ACLU Mia. >>Yes, so fundamentally. You know, when we built out the data platform, it was about going after the data protection as the first use case in the platform. Longer term, the journey really is to go from a data protection company to a data management company. And this is possible for the first time because you have the public cloud on your side. If you're truly built a platform for the cloud on the public cloud, you have this distinct and want a JJ off. Now, taking the data that you're protecting and really leveraging it for other service is that you can enable the enterprise for and this is exactly what and the prices are asking for, especially as they, you know, you make a transition from on premises. So the public cloud where they're powering on more and more applications in the public cloud and they really, you know, sometimes have no idea in terms of where the data is sitting and how they can take advantage off all these data sources that ultimately clueless protecting >>well, no idea where the data sitting take advantage of these data. Sources presumably facilitate new classes of integration. That's how you generate value out of data that suggests that we're not just looking at protection as >>crucially important as it is, we're looking at new classes of service. Is that >>gonna make it possible to alter the way you think about data management? If I got that right and >>what are those in service is? >>Yes, it's a journey, as I said, very starting with an organ data protection. It's also about doing there the protection across multiple clouds, right? So ultimately, were a platform. Even though we're announcing, you know, aws, you know, applications support today. We've already done the Emperor and BMC As we go along. You'll see us kind of doing this across multiple clouds. So an application that's built on the cloud running across multiple clouds AWS, azure and DCP whatever it might be, you'll see it's kind of doing there, the protection across in applications in multiple clouds. And then it's about going and saying, you know, can we take advantage of the data that we're protecting and really power on adjacent use cases? They could be security use cases because we know exactly what's changing when it's changing. There could be infrastructure and let excuse cases because people are running tens of thousands off instances and containers and envy EMS in the public cloud on. If a problem happens, nobody really knows what caused it. And we have all the data and we can kind off, you know, index it in the back end and lies in the back end without the customer needing to lift a finger and really show them what happened in their environment that they didn't know about right. So there's a lot of interesting use cases that get powered on because you have the ability to index all the data year. You have the ability to essentially look at all the changes that are happening and really give that visibility. Tow the end customer and all of this one click and automating it without the customer needing to do much. >>I will tell you this that we've talked to a number of customers of Romeo and the fundamental choice. The clue. Meo choice was simplicity. How are you going to sustain that even as you have these new classes of service is >>that is the key right? And that is about the foundation we have built at the end of the day, right? So if you look at all of our customers that have on border today. It's really the experience where in less than 15 minutes they can essentially start enjoying the power of the platform and the back in that we have built. And the focus on design that we have is ultimately why we're able to do this with simplicity. So so when when we when we think about you know all the things we do in the back, and there's obviously a lot of complexity in the back end because it is a complex platform. But every time we ask ourselves the question that okay from a customer perspective, how do we make sure that it is one click and easy for them? So that focus and that attention to detail that we have behind the scenes to make sure that the customer ultimately should just consumed the service and should not need to do anything more than what they absolutely need to do so that they can essentially focus on work, adds value to the business, >>takes a lot of technology, a lot of dedication to make complex things really simple? Absolutely. John Kumar, CEO and co founder of Coolio. Thanks very much for being on the Cube. Thank you. Bigger and thanks for joining us for another cube conversation on Peter Burress. See you next time

Published Date : Nov 20 2019

SUMMARY :

from our studios in the heart of Silicon Valley. And that's one of the major challenges at all enterprises face today. Very nice to be here. So give us the update. So so far, you know, we we came out with the innovative offering which is a sass solution space and the innovative nature off the platform that we have built. Look, graduations that's gonna buy a lot of new technology and a lot of customer engagement. Talk a bit about the central importance of data and how it's driving decisions. the public cloud, you have this distinct and want a JJ off. That's how you generate value out of data that suggests Is that You have the ability to essentially look at all the changes that are happening and really I will tell you this that we've talked to a number of customers of Romeo and the fundamental And that is about the foundation we have built at the end of the day, right? See you next time

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Clumio: Secure SaaS Backup for AWS


 

>>from our studios in the heart of Silicon Valley. Palo ALTO, California It is a cute conversation. >>Welcome to another wicked bond digital community event, this one sponsored by Clue Me. Oh, I'm your host, Peter Burroughs. Any business that aspires to be a digital business needs to think about its data differently. It needs to think about how data could be applied to customer experience, value propositions, operations and improve profitability and strategic options for the businesses that moves forward. But that means openly, either. We're thinking about how we embed data more deeply into our operations. That means we must also think about how we're going to protect that data. So the business is not suffer because someone got a hold of our data or corrupted our data or that system just failed and we needed to restore that data very quickly. Now what we want to be able to do is we're going to do that in a way that's natural and looks a lot like a cloud because we want that cloud experience in our data protection as well. So that's we're gonna talk about with Clue Meo Today, a lot of folks think in terms of moving all the data into the cloud. We think increasingly we have to recognize the cloud is not a strategy for centralizing data but rather distributing data and being able to protect that data where it is utilizing a simple, common cloudlike experience has become an increasingly central competitive need for a lot of digital enterprises. The first conversation we had was with poo John Kamar, who John is a CEO and co founder of Cuneo. Let's hear a Peugeot on had to say about data value. Data service is and clue Meo. John, Welcome to the show. >>Thank you. Very nice to be here. >>So give us the update. Include me. Oh, >>so come you. Ah, a two year old company, right? We dress recently launched out of stealth. So so far, you know, we we came out with the innovative offering which is a sass solution to go and protect on premises in November and vmc environments. That's what we launched out of style two months ago. We want our best of show. When we came out off Stilton in November 2019. But ultimately we started with a vision about protecting data respective off buried, recites So it was all about, you know, you know, on premises on Cloud and other SAS service is so one single service that protects data introspective about recites So far, we executed on on premises VM wear and Vmc. Today What we're announcing for the first time is our protection to go and protect applications natively built on aws. So these are application that ineptitude natively built on aws that clue me in as a service will protect respective off. You know them running, you know, in one region or cross region cross accounts and a single service little our customers to protect native AWS applications. The other big announcement we're making is a new round of financing, and that is testament to the interest in the space and the innovative nature off the platform that we have built. So when we came out of still, we announced we had raised two rounds of financing $51 million in series and series B round of financing. Today, what we're announcing is a serious see around the financing off $135 million the largest. I would say Siri see financing for a sass and the price company, especially a company that's a little over two years >>old. Look, graduations that's gonna buy a lot of new technology and a lot of customer engagement. But what customers is a set up from where customers are really looking for is they're looking for tooling and methods and capabilities that allow them to treat their data differently. Talk a bit about the central importance of data and how it's driving decisions. ACLU mia >>Yes, so fundamentally. You know, when we built out the data platform, it was about going after the data protection as the first use case in the platform. Longer term, the journey really is to go from a data protection company to a data management company, and this is possible for the first time because you have the public cloud on your side. If you're truly built a platform for the cloud on the public cloud, you have this distinct and want a JJ off. Now, taking the data that you're protecting and really leveraging it for other service is that you can enable the enterprise for, and this is exactly what and the prices are asking for, especially as they you know, you make a transition from on premises. So the public cloud where they're powering on more and more applications in the public cloud and they really, you know, sometimes have no idea in terms off where the data is sitting and how they can take advantage off all these data sources that ultimately clueless protecting >>Well, no idea where the data sitting take advantage of these data. Sources presumably facilitate new classes of integration because that's how you generate value out of data. That suggests that we're not just looking at protection as crucially important as it is we're looking at new classes of service is they're gonna make it possible to alter the way you think about data management. If I got that right and what are those in service is? >>Yes, it's It's a journey, As I said, very starting with Finnegan Data protection. It's also about doing there the protection across multiple clouds, right? So ultimately we had a platform. Even though we're announcing, you know, aws, you know, applications support. Today. We've already done the ember and BMC as we go along. You'll see us kind of doing this across multiple clouds, an application that's built on the cloud running across multiple clouds, AWS, Azure and DCP. Whatever it might be, you see, it's kind of doing there, the protection across in applications and multiple clouds. And then it's about going and saying, Can we take advantage of the data that we're protecting and really power on adjusting to use cases, they could be security use cases because we know exactly what's changing when it's changing. There could be infrastructure. Analytics use cases because people are running tens of thousands off instances and containers and envy EMS in the public cloud. And if a problem happens, nobody really knows what caused it. And we have all the data and we can kind off index it in the back end and lies in the back end without the customer needing to lift a finger and really show them what happened in their environment that didn't know about right. So there's a lot of interesting use cases that get powered on because you have the ability to index all the data year. You have the ability to essentially look at all the changes that are happening and really give that visibility. Tow the end customer and all of this one click and automating it without the customer needing to do much. >>I will tell you this that we've talked to a number of customers of Romeo and the fundamental choice. The clue. Meo choice was simplicity. How are you going to sustain that? Even as you have these new classes of service is >>that is the key right? And that is about the foundation we have built at the end of the day, right? So if you look at all of our customers that have on border today, it's really the experience where in less than 15 minutes they can essentially start enjoying the power of the platform and the back end that we have built. And the focus on design that we have is ultimately why we're able to do this with simplicity. So so when when we when we think about you know all the things we do in the back, and there's obviously a lot of complexity in the back end because it is a complex platform. But every time we ask ourselves the question that okay from a customer perspective, how do we make sure that it is one click and easy for them? So that focus and that attention to detail that we have behind the scenes to make sure that the customer ultimately should just consumed the service and should not need to do anything more than what they absolutely need to do so that they can essentially focus on what eggs value to the business >>takes a lot of technology, a lot of dedication to make complex things really simple. Absolutely. John Kumar, CEO and co founder of Coolio. Thanks very much for being on the Cube. Thank you. Great conversation with you, John. Data value leading to data service is now. Let's think a little bit more about how enterprises ultimately need to start thinking about how to manifest that in a cloud rich world, Chad Kenney is the vice president and chief acknowledges a Cuneo and Chad and I had an opportunity to sit down to talk about some of the interesting approach. Is that air possible because of cloud and very importantly, to talk about a new announcement that clue me is making as they expand their support of different cloud types? What's your Chad had to say? The notion of data service is has been around for a long time, but it's being upended, recast, reformed as a consequence of what cloud can do. But that also means that Cloud is creating new ways of thinking about data service. Is new opportunities to introduce and drive this powerful approach of thinking about digital businesses centralized assets and to have that conversation about what that means. We've got Chad Candy, who's a VP and chief technologist of Kumiko with us today. Chad, welcome to the Cube. >>Thanks so much for having me. >>Okay, so what? Start with that notion of data service is and the role because gonna play clue. Meo has looked at this problem or looked this challenge from the ground up. What does that mean? >>So if you look at the cloud is a whole customers have gone through a significant journey. We've seen you know that the first shadow I t kind of play out where people decided to go to the cloud I t was too slow. It moved into kind of a cloud first movement where people realize the power of cloud service is that then got them to understand a little bit of interesting things that played out one moving applications as they exist. We're not very efficient, and so they needed to re architect certain applications. Second, SAS was a core way of getting to the cloud in a very simplistic fashion without having to do much of whatsoever. And so, for applications that were not core competencies, they realized they should go sass. And for anything that was a core competency, they needed to really re architect to be able to take advantage of those very powerful cloud service is. And so when you look at it, if people were to develop applications today, cloud is the default. They'd go tours. And so for us, we had the luxury of building from the cloud up on these very powerful cloud service is to enable a much more simple model for our customers to consume. But even more so to be able to actually leverage the agility and elasticity of the cloud. Think about this for a quick second. We can take facilities, break them up, expand them across many different compute resource is within the cloud versus having to take kind of what you did on prim in a single server or multitudes of servers and try to plant that in the cloud from a customer's experience perspective. It's vastly different. You get a world where you don't think about how you manage the infrastructure, how you manage the service, you just consume it. And the value that customers get out of that is not only getting their data there, which is the on ramp around our data protection mechanisms, but also being able to leverage cloud. Native service is on top of that data in the longer term, as we have this one comment global index and platform. What we're super excited today to announce is that we're adding in eight of US native capabilities to be ableto protect that data in the public cloud. And this is kind of the default place where most people go to from a cloud perspective to really get their applications are up and running and take advantage of a lot of those cloud. Native service is >>well, if you're gonna be Claude native and promised to customers is going to support There were clothes. You've got to be obviously on eight of us, So congratulations on that. But let's go back to this notion of you use the word powerful 80 of the U. S. Is a mature platform, G C P is coming along very rapidly. Azure is also very, very good. There are others as well, but sometimes enterprises discover that they have to make some tradeoffs. To get the simplicity, they have to get less function, to get the reliability they have to get rid of simplicity. How does clue Meo think through those trade offs to deliver that simple? That powerful, that reliable platform for something is important. Data protection and data service is in general, >>so we wanted to create an experience that was single click, discover everything and be able to help people consume that service quickly. And if you look at the problem that people are dealing with a customer's talk to us about this all time is the power of the cloud resulted in hundreds, if not thousands of accounts within eight of us. And now you get into a world where you're having to try to figure out how did I manage all of these for one? Discover all of it and consistently make sure that my data, which, as you've mentioned, is incredibly important to businesses today as protected. And so having that one common view is incredibly important to start with, and the simplicity of that is immensely powerful. When you look at what we do as a business, to make sure that that continues to occur is first, we leverage cloud. Native Service is on the back, which are complex, and getting those things to run and orchestrate are things that we build on the back end on the front end. We take the customers view and looking at what is the most simple way of getting this experience to occur for both discovery as well as you know, backup recovery and even being able to search in a global fashion and so really taking their seats to figure out what would be the easiest way to both consume the service and then also be able to get value from it by running that service >>A W s has been around well, a ws in many respects founded the cloud industry. It's it's certainly sales force on the South side. But a W. S is the first company to make the promise that it was gonna provide this very flexible, very powerful, very agile infrastructures of service. And they've done absolutely marvelous job about it, and they've also advanced the stadium to the technology dramatically and in many respects, are in the driver's seat. What tradeoffs? What limits does your new platform faces? It goes to eight of us. Or is it the same Coolio experience, adding, Now all of the capabilities of eight of us? >>It's a great question. I think a lot of solutions out there today are different parts and pieces kind of club together. What we built is a platform that these new service is just get instantly added. Next time you log in to that service, you'll see that that available Thio and you could just go ahead and log in to your accounts and build to discover directly. And I think that the the power of sass is really that not only have we made it immensely secure, which is something that people think about quite a bit with having, you know, not only did in flight, but data at rest, encryption on and leveraging really the cloud capabilities of security. But we've made it incredibly simple for them to be able to consume that easily, literally not lift a finger to get anything done. It's available for you when you log into that system. And so having more and more data sources in one single pane of glass and being able to see all the accounts, especially in AWS, where you have quite a few of those accounts, and to be able to apply policies in a consistent fashion to ensure that your you know, compliant within the environment for whatever business requirements that you have around data protection is immensely powerful to our >>customers. Judd Jenny, chief technologist Clue me Oh, thanks very much for being on the Cube. Thank you. Great conversation. Chad especially interested in hearing about how Camilo is being extended to include eight of US service, is within its overall data protection approach and obviously into data service is let's take a little bit more into that clue. MEOWS actually generated and prepared a short video we could take a look at that goes a little bit more deeply into how this is all gonna work. >>Enterprises air moving rapidly to the cloud. Embracing sass for simplified delivery of key service is in this cloud centric world. I T teams could focus on more strategic work, accelerating digital transformation initiatives when it comes to backup. I t is stuck designing, patching and capacity planning for on Prem Systems. Snapshots alone for data protection in the public cloud is risky, and there are hundreds of unprotected SAS applications in the typical enterprise. Move to cloud should make backup simpler, but it can quickly become exponentially worse. It's time to rethink the backup experience. What if there were no hardware, software or virtual appliances to size, configure, manage or even by it all? And by adding enterprise backup, public cloud workloads are no longer exposed to accidental data Deletion and Ransomware and Clooney. Oh, we deliver secure data backup and recovery without any of that complexity or risk. We provide all of the critical functions of enterprise backup de Doop and scheduling user and key management and cataloging because were built in the public cloud, weaken rapidly, deliver new innovations and take advantage of inherent data security controls. Our mission is to protect your data wherever it's stored. The clue. Meo authentic SAS backup experience scales on demand to manage and protect your data more easily and efficiently. And without things like cloud bills or egress charges, Clooney oh gives you predictable costs. Monitor and global back of compliance is far simpler, and the built in always on security of clue. Meo means that your data is safe. Take advantage of the cloud for backup with no constraints. Clue. Meo Authentic sass for the Enterprise. >>Great video as we think about moving forward in the future and what customers are trying to do. We have to think more in terms of the native service is that cloud can provide and how to fully exploit them to increase the aggregate flexibility both within our enterprises, but also based on what our supplies have to offer. We had a great conversation with Runes Young, who is thesis CTO and co founder of Cuneo, about just that. Let's hear it wound had to say everybody's talking about the cloud and what the cloud might be able to do for their business. The challenge is there are a limited number of people in the world who really understands what it means to build for the cloud utilizing the cloud. It's a lot of approximations out there, but not a lot of folks are deeply involved in actually doing it right. We've got one here with us today, wound junk is thesis CEO and co founder of Clue Meo Womb. Welcome to the Cube. >>Happy to be here. >>So let's start with this issue of what it means to build for the cloud. Now Lou MEOWS made the decision to have everything fit into that as a service model. What is that practically need? >>So from the engineering point of view, building our sauce application is fundamentally different. So the way that I'll go and say is that at Cuneo we actually don't build software and ship software. What we actually do, it builds service and service is what you're actually shipped Our customers. Let me give you an example. In the case of Kun, you they say backups fail like so far sometimes fails. We get that failures too. The difference in between Clooney oh, and traditional solutions is that if something were to fail, we are they one detecting that failure before our customers do Not only that, when something fails, we actually know exactly why it failed. Therefore, we can actually troubleshoot it, and we can actually fix it and operate the service without the customer intervention. So it's not about the books also or about the troubleshooting aspect, but it's also about new features. If you were to introduce a new features, we can actually do this without having customers upgraded call. We will actually do it ourselves. So essentially it frees the customers from actually doing all these actions because we will do them on behalf of them >>at scale. And I think that's the second thing I want to talk about quickly. Is that the ability to use the cloud to do many of the things that you're talking about? At scale creates incredible ranges of options that customers have at their disposal. So, for example, a W s customers of historically used things like snapshots to provide ah modicum of data protection to their AWS workloads. But there are other new options that could be applied if the systems are built to supply them. Give us a sense of how clue Meal is looking at this question of, you know, snapshots were something else. >>Yes, So, basically, traditionally, even on the imprints, out of the things, you have something called the snapshots and you had your backups right, and they're they're fundamentally different. But if you actually shift your gears and you look at what A. W s offers today. They actually offers stability for you to take snapshots. But actually, that's not a backup, right, And they're fundamentally different. So let's talk about it a little bit more what it means to be snapshots and a backup, right? So they say, there's a bad actor and your account gets compromised like your AWS account gets compromised. So then the bad actor has access not only to the EBS volumes, but also to the snap shows. What that means is that that person can actually go in and delete the E. V s volume as well as the TVs nuptials. Now, if you had a backup, let's say you are should take a backup of that TVs William to whom you that bad actor would have access to the CVS volumes. However, it won't be able to delete the backup that we actually have, including you. So in the whole thing. The idea off Romeo is that you should be able to protect all of your assets, that being either an on Prem or neither of us by setting up a single policies. And these are true backups and not just snapshots >>and that leads to the last question I have, which is ultimately the ability to introduce thes capabilities. At scale creates a lot of new opportunities of customers can utilize to do a better job of building applications, but also, I presume, managing how they use AWS because snapshots and other types of service can expand dramatically, which can increase your cost. How is doing it better with things like Native Backup Service is improve customers ability to administer the AWS spend and accounts. >>So, great question. So, essentially, if you look at the enterprises today, obviously they have multiple on premise data centers and also a different car providers that they use like AWS and Azure and also a few SAS applications, Right? So then the idea is for Camilo is to create this single platform what all of the stains can actually be backed up in a uniform way where you can actually manage all of them. And then the other thing is all doing it in the cloud. So if you think about it, if you don't solve the problem, fundamental in the cow, their stings that you end up paying later on. So let's take an example. Right. Uh, moving bites. Moving bites in between one server to the other. Traditionally basically moving bites from one rack to the other. It was always free. You never had to pay anything for that. >>Certainly in the data center. >>Right? But if you actually go to the public cloud, you cannot say the same thing, right? Basically, moving by across AWS recent regions is not free anymore. Moving data from AWS to the on premises. That's not for either. So these are all the things that you know cop provider service providers are gods has to consider and actually solved so that the customers can on Lee back it up into come you. But then they actually can leverage different cloud providers, you know, in a seamless way, without having to worry all of this costs associated with it so criminal we should be able to back it up. But we should be able to also offer mobility in between either aws back up the M word or the M C. >>So if I can kind of summarize what you just said that you want to be able to provide to an account to an enterprise, the ability to not have to worry about the back and infrastructure from a technical and process standpoint, but not also have to worry so much about the back and infrastructure from a cost of financial standpoint that by providing a service and then administering how that service is optimally handled, the customer doesn't have to think about some of those financial considerations of moving get around in the same way that they used to. Have I got that right, >>I absolutely, yes, basically multiple accounts, multiple regions, multiple couple providers. It is extremely hard to manage. What come your does. It will actually provide you a single pane of glass where you can actually manage them all. But then, if you actually think about just and manageability this, actually you can actually do that by just building a management layer on top of it. But more importantly, you really need to have a single data repository for you. For us to be able to provide a true mobility in between them. One is about managing, but the other thing is about if you're done, if you're done in the real divide way, it provides you the ability to move them and leverages the cloud power so that you don't have to worry about the cloud expenses but whom you internally is the one that actually optimizing all of this for our customers. >>Wound young cto and co founder of Coolio. Thanks very much for being on the Q. Thank you. Thanks very much. Room I want to thank clue me Oh, for providing this important content about the increasingly important evolution of data protection Cloud. Now, here's your opportunity to weigh in on this crucially important arena. What do you think about this evolving relationship? How do you foresee it operating in your enterprise? What comments do you have? What questions do you have of the thought leaders from Clue Me? Oh, and elsewhere. That's what we gonna do now we're gonna go into the crowd chat. We're gonna hear from each other about this really important topic and what you foresee in your enterprise as your digital business transforms, it's crochet

Published Date : Nov 20 2019

SUMMARY :

from our studios in the heart of Silicon Valley. Any business that aspires to be a digital business Very nice to be here. So give us the update. to the interest in the space and the innovative nature off the platform that we have built. and methods and capabilities that allow them to treat their data differently. and really leveraging it for other service is that you can enable the enterprise for, looking at new classes of service is they're gonna make it possible to alter the way you think You have the ability to essentially I will tell you this that we've talked to a number of customers of Romeo and the fundamental So that focus and that attention to detail that we have behind the scenes to make sure that to sit down to talk about some of the interesting approach. What does that mean? But even more so to be able to actually leverage the agility and But let's go back to this notion of you use the word powerful 80 to occur for both discovery as well as you know, But a W. S is the first company to make and being able to see all the accounts, especially in AWS, where you have quite a few of those accounts, how Camilo is being extended to include eight of US service, is within its overall It's time to rethink the backup experience. is that cloud can provide and how to fully exploit them to increase the aggregate flexibility both to have everything fit into that as a service model. So the way that I'll go and say is that at Cuneo we actually don't build software and ship software. Is that the ability to use the cloud of that TVs William to whom you that bad actor would have access to the and that leads to the last question I have, which is ultimately the ability to idea is for Camilo is to create this single platform what all of the stains can But if you actually go to the public cloud, you cannot say the same thing, how that service is optimally handled, the customer doesn't have to think about some of those financial so that you don't have to worry about the cloud expenses but whom you internally is the one that actually topic and what you foresee in your enterprise as your digital business transforms,

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A New Service & Ops Experience


 

and II just think about how data could be customer experience value propositions operations that improve profitability and strategic options for the business as it moves forward but that means openly either we're thinking about how we embed data more deeply into our operations that means we must also think about how we're going to protect that data so the business does not suffer because someone got a hold of our data or corrupted our data or that a system just failed and we needed to restore that data very quickly now what we want to be able to do is we want to do that in a way that's natural and looks a lot like a cloud because we want that cloud experience in our data protection as well so that's we're going to talk about with Klum you know today a lot of folks think in terms of moving all the data into the cloud we think increasingly we have to recognize a cloud is not a strategy for centralizing data but rather distributing data and being able to protect that data where it is utilizing a simple common cloud like experience it's becoming an increasingly central competitive need for a lot of digital enterprises the first conversation we had was with pooja Kumar who John is a CEO and co-founder of Kaleo let's hear a pooja I had to say about data value data services and Kumi Oh poo John welcome to the show thank you Peter nice to be here so give us the update in clue so comeö is a two year old company right we just recently launched out of stealth so so far you know we we came out with innovative offering which is a SAS solution to go and protect on premises you know VMware and BMC environments that's what we launched out of style two months ago we won our best of show when we came out of stealth in in VMware 2019 but ultimately we started with a vision about you know protecting data irrespective of where it resides so it was all about you know you know on-premises on cloud and other SAS services so one single service that protects data irrespective of where it resides so far we executed on on-premises VMware and BMC today what we are announcing for the first time is our protection to go and protect applications natively built on AWS so these are applications that are natively built on AWS that loomio as a service will protect irrespective of you know them running you know in one region or cross region cross accounts and a single service that will allow our customers to protect native AWS applications the other big announcement we are making is a new round of financing and that is testament to the interest in the space and the innovative nature of the platform that we have built so when we came out of stealth we announced we had raised two rounds of financing 51 million dollars in series a and Series B rounds of financing today what we are announcing is a Series C round of financing of 135 million dollars the largest I would say Series C financing for a SAS enterprise company especially a company that's a little over two years old Oh congratulations that's gonna buy a lot of new technology and a lot of customer engagement but what customers as I said up from what customers are really looking for is they're looking for tooling and methods and capabilities that allow them to treat their data differently talk a bit about the central importance of data and how it's driving decisions of Cluny oh yes so fundamentally you know when we built out the the data platform it was about going after the data protection as the first use case on the platform longer term the journey really is to go from a data protection company to a data management company and this is possible for the first time because you have the public cloud on your side if you truly built a platform for the cloud on the public cloud you have this distinct advantage of now taking the data that you're protecting and really leveraging it for other services that you can enable the enterprise for and this is exactly what enterprises are asking for especially as they you know you know make a transition from on-premises to the public cloud where they're powering on more and more applications in the public cloud and they really you know sometimes have no idea in terms of where the data is sitting and how they can take advantage of all these data sources that ultimately protecting well no idea where the data is sitting take advantage of these data sources presumably facilitate new classes of integration because that's how you generate value out of data that suggests that we're not just looking at protection as crucial and important as it is we're looking at new classes of services they're going to make it possible to alter the way you think about data management if I got that right and what are those new services yes it's it's a journey as I said right so starting with you know again data protection it's also about doing data protection across multiple clouds right so ultimately we are a platform even though we are announcing you know AWS you know application support today we've already done VMware and BMC as we go along you'll see us kind of doing this across multiple clouds so an application that's built on the cloud running across multiple clouds AWS ashore and GCP or whatever it might be you see as kind of doing data protection across in applications in multiple clouds and then it's about going and saying you know can we take advantage of the data that we are protecting and really power on adjacent use cases you know there could be security use cases because we know exactly what's changing when it's changing there could be infrastructure analytics use cases because people are running tens of thousands of instances and containers and VMs in the public cloud and if a problem happens nobody really knows what caused it and we have all the data and we can kind of you know index it in the backend analyze in the backend without the customer needing to lift a finger and really show them what happened in their environment that they didn't know about right so there's a lot of interesting use cases that get powered on because you have the ability to index all the data here you have the ability to essentially look at all the changes that are happening and really give that visibility to the end customer and all of this one-click and automating it without the customer needing to do much I will tell you this that we've talked to a number of customers of Cuneo and the fundamental choice the clue Meo choice was simplicity how are you going to sustain that even as you add these new classes of services that is the key right and that is about the foundation we have built at the end of the day right so if you look at all of our customers that have you know on boarded today it's really the experience we're in less than you know 15 minutes they can we start enjoying the power of the platform and the backend that we have built and the focus on design that we have is ultimately why we are able to do this with simplicity so so when we when we think about you know all the things we do in the back end there's obviously a lot of complexity in the back end because it is a complex platform but every time we ask ourselves the question that okay from a customer perspective how do we make sure that it is one click and easy for them so that focus and that attention to detail that we have behind the scenes to make sure that the customer ultimately should just consume the service and should not need to do anything more than what they absolutely need to do so that they can essentially focus on what adds value to their business takes a lot of technology a lot of dedication to make complex things really simple absolutely whoo John Kumar CEO and co-founder of coolio thanks very much for being on the cube Thank You bigger great conversation with poo John data value leading to data services now let's think a little bit more about how enterprises ultimately need to start thinking about how to manifest that in a cloud rich world Chad Kenney is the vice president and chief acknowledges of Cuneo and Chad and I had an opportunity to sit down and talk about some of the interesting approaches that are possible because of cloud and very importantly to talk about a new announcement that clue miios making as they expand their support of different cloud types let's see what Chad had to say the notion of data services has been around for a long time but it's being upended recast reformed as a consequence of what cloud can do but that also means that cloud is creating new ways of thinking about data services new opportunities to introduce and drive this powerful approach of thinking about digital businesses centralized assets and to have that conversation about what that means we've got Chad Kenny who's a VP and chief technologists of comeö with us today Chad welcome to the cube thanks so much for having me okay so let's start with that notion of data services and the role the clouds going to play Kumi always looked at this problem this challenge from the ground up what does that mean so if you look at the the cloud as a whole customers have gone through a significant journey we've seen you know that the first shadow IT kind of play out where people decided to go to the cloud IT was too slow it moved into kind of a cloud first movement where people realize the power of cloud services that then got them to understand a little bit of interesting things that played out one moving applications as they exist were not very efficient and so they needed to react attack certain applications second SAS was a core way of getting to the cloud in a very simplistic fashion without having to do much of whatsoever and so for applications that were not core competencies they realized they should go SACEM for anything that was a core competency they needed to really reaaargh attack to be able to take advantage of those you know very powerful cloud services and so when you look at it if people were to develop applications today cloud is the default that you'd go towards and so for us we had the luxury of building from the cloud up on these very powerful cloud services to enable a much more simple model for our customers to consume but even more so to be able to actually leverage the agility and elasticity of the cloud think about this for a quick second we can take facilities break them up expand them across many different compute resources within the cloud versus having to take kind of what you did on prim in a single server or multitudes of servers and try to plant that in the cloud from a customer's experience perspective it's vastly different you get a world where you don't think about how you manage the infrastructure how you manage the service you just consume it and the value that customers get out of that is not only getting their data there which is the on-ramp around our data protection mechanisms but also being able to leverage cloud native services on top of that data in the longer term as we have this one common global index and platform what we're super excited today to announce is that we're adding in AWS native capabilities to be able to date and protect that data in the public cloud and this is kind of the default place where most people go to from a cloud perspective to really get their applications up and running and take advantage a lot of those cloud native services well if you're gonna be cloud native and promise to customers as you're going to support their workloads you got to be obviously on AWS so congratulations on that but let's go back to this notion of user word powerful mm-hmm AWS is a mature platform GCPs coming along very rapidly asher is you know also very very good and there are others as well but sometimes enterprises discover that they have to make some trade-offs to get the simplicity they have to get less function to get the reliability they have to get rid of simplicity how does qu mio think through those trade-offs to deliver that simple that powerful that reliable platform for something as important as data protection and data services in general so we wanted to create an experience that was single click discover everything and be able to help people consume that service quickly and if you look at the problem that people are dealing with a customer's talked to us about this all the time is the power of the cloud resulted in hundreds if not thousands of accounts within AWS and now you get into a world where you're having to try to figure out how do I manage all of these for one discover all of it and consistently make sure that my data which as you've mentioned is incredibly important to businesses today as protect it and so having that one common view is incredibly important to start with and the simplicity of that is immensely powerful when you look at what we do as a business to make sure that that continues to occur is first we leverage cloud native services on the back which are complex and and and you know getting those things to run and orchestrate are things that we build on the back end on the front end we take the customer's view and looking at what is the most simple way of getting this experience to occur for both discovery as well as you know backup for recovery and even being able to search in a global fashion and so really taking their seats to figure out what would be the easiest way to both consume the service and then also be able to get value from it by running that service AWS has been around well AWS in many respects founded the cloud industry it's it's you know certainly Salesforce and the south side but AWS is that first company to make the promise that it was going to provide this very flexible very powerful very a a July infrastructure as a service and they've done an absolutely marvelous job about it and they've also advanced the state of your technology dramatically and in many respects are in the driver's seat what trade offs what limits does your new platform face as it goes to AWS or is it the same Coolio experience adding now all of the capabilities of AWS it's a great question because I think a lot of solutions out there today are different parts and pieces kind of clump together well we built is a platform that these new services just get instantly added next time you log into that service you'll see that that available to you and you can just go ahead and log in to your accounts and be able to discover directly and I think that the vow the power of SAS is really that not only have we made it immensely secure which is something that people think about quite a bit with having you know not only data in flight but data at rest encryption and and leveraging really the cloud capabilities of security but we've made it incredibly simple for them to be able to consume that easily literally not lift a finger to get anything done it's available for you when you log into that system and so having more and more data sources in one single pane of glass and being able to see all the accounts especially in AWS where you have quite a few of those accounts and to be able to apply policies in a consistent fashion to ensure that you're you know compliant within the environment for whatever business requirements that you have around data protection is immensely powerful to our customers Chad Denny Chief Technologist plumie oh thanks very much for being on the tube thank you great conversation Chad especially interested in hearing about how klum EO is being extended to include AWS services within its overall data protection approach and obviously into Data Services but let's take a little bit more into that Columbia was actually generated and prepared a short video that we could take a look at that goes a little bit more deeply into how this is all going to work enterprises are moving rapidly to the cloud embracing sass for simplified delivery of key services in this cloud centric world IT teams can focus on more strategic work accelerating digital transformation initiatives for when it comes to backup IT is stuck designing patching and capacity planning for on-premise systems snapshots alone for data protection in the public cloud is risky and there are hundreds of unprotected SAS applications in the typical enterprise the move to cloud should make backup simpler but it can quickly become exponentially worse it's time to rethink the backup experience what if there were no hardware software or virtual appliances to size configure manage or even buy it all and by adding Enterprise backup public cloud workloads are no longer exposed to accidental data deletion and ransomware and Clube o we deliver secure data backup and recovery without any of that complexity or risk we provide all of the critical functions of enterprise backup d dupe and scheduling user and key management and cataloging because we're built in the public cloud we can rapidly deliver new innovations and take advantage of inherent data security controls our mission is to protect your data wherever it's stored the clew mio authentic SAS backup experience scales on demand to manage and protect your data more easily and efficiently and without things like cloud bills or egress charges luenell gives you predictable costs monitoring global backup compliance is far simpler and the built-in always-on security of Clue mio means that your data is safe take advantage of the cloud for backup with no constraints clew mio authentic SAS for the enterprise great video as we think about moving forward in the future and what customers are trying to do we have to think more in terms of the native services that cloud can provide and how to fully exploit them to increase the aggregate flexible both within our enterprises but also based on what our supplies have to offer we had a great conversation with wounds Young who is the CTO and co-founder of Clue mio about just that let's hear it wound had to say everybody's talking about the cloud and what the cloud might be able to do for their business the challenges there are a limited number of people in the world who really understands what it means to build for the cloud utilizing the cloud it's a lot of approximations out there but not a lot of folks are deeply involved in actually doing it right we've got one here with us today woo Jung is the CTO and co-founder of Cluny Oh woo and welcome to the cube how they theny here so let's start with this issue of what it means to build for the cloud now loomio has made the decision to have everything fit into that as a service model what is that practically mean so from the engineering point of view building our SAS application is fundamentally different so the way that I'll go and say is that at Combe you know we actually don't build software and ship software what we actually do it will service and service is what we actually ship to our customers let me give you an example in the case of Kumu they say backups fail like software sometimes fails and we get that failures >> the difference in between chromeo and traditional solutions is that if something were to fail we are the one detecting that failure before our customers - not only that when something fails we actually know exactly why you fail therefore we can actually troubleshoot it and we can actually fix it and operate the service without the customer intervention so it's not about the bugs also or about the troubleshooting aspect but it's also about new features if you were to introduce our new features we can actually do this without having customers upgraded code we will actually do it ourselves so essentially it frees the customers from actually doing all these actions because we will do them on behalf of them at scale and I think that's the second thing I want to talk about quickly is that the ability to use the cloud to do many of the things that you're talking about at scale creates incredible ranges of options that customers have at their disposal so for example AWS customers have historically used things like snapshots to provide it a modicum of data protection to their AWS workloads but there are other new options that could be applied if the systems are built to supply them give us a sense of how kkumeul is looking at this question of no snapshots versus something else yeah so basically traditionally even on the on print side of the things you have something called the snapshots and you had your backups right and there they're fundamentally different but if you actually shift your gears and you look at what they Wis offers today they actually offers the ability for you to take snapshots but actually that's not a backup right and they're fundamentally different so let's talk about it a little bit more what it means to be snapshots and a backup right so let's say there's a bad actor and your account gets compromised like your AWS account gets compromised so then the bad actor has access not only to the EBS volumes but also to the EBS snapshots what that means is that that person can actually go ahead and delete the EBS volume as well as the EBS snapshots now if you had a backup let's say you actually take a backup of that EBS volume to Kumu that bad actor will have access to the EBS volumes however they won't be able to delete the backup that we actually have in Kumu so in the whole thing the idea of Kumi on is that you should be able to protect all of your assets that being either a non-prime or AWS by setting up a single policies and these are true backups and not just snapshots and that leads to the last question I have which is ultimately the ability to introduce these capabilities at scale creates a lot of new opportunities that customers can utilize to do a better job of building applications but also I presume managing how they use AWS because snapshots and other types of servers can expand dramatically which can increase your cost how is doing it better with things like native backup services improve a customer's ability to administer their AWS spend and accounts so great question so essentially if you look at the enterprise's today obviously they have multiple you know on-premise data centers and also a different card provide that they use like AWS and Azure and also a few SAS applications right so then the idea is for cumin is to create this single platform where all of these things can actually be backed up in a uniform way where you can actually manage all of them and then the other thing is all doing it in the cloud so if you think about it if you don't solve the poem fundamentally in the cloud there's things that you end up paying later on so let's take an example right moving bytes moving bytes in between one server to the other traditionally basically moving bytes from one rack to the other it was always free you never had to pay anything for that certainly in the data center all right but if you actually go to the public cloud you cannot say the same thing right basically moving by it across aw s recent regions is not free anymore moving data from AWS to the on premises that's not fair either so these are all the things that any you know car provider service provider like ours has to consider and actually solve so that the customers can only back it up into Kumu but then they actually can leverage different cloud providers you know in a seamless way without having to worry all of this costs associated with it so kkumeul we should be able to back it up but we should be able to also offer mobility in between either AWS back at VMware or VNC so if I can kind of summarize what you just said that you want to be able to provide to an account to an enterprise the ability to not have to worry about the back-end infrastructure from a technical and process standpoint but not also have to worry so much about the back-end infrastructure from a cost and financial standpoint that by providing a service and then administering how that service is optimally handled the customer doesn't have to think about some of those financial considerations of moving data around in the same way that they used to I got that right I absolutely yes basically multiple accounts multiple regions multiple providers it is extremely hard to manage what Cuneo does it will actually provide you a single pane of glass where you can actually manage them all but then if you actually think about just and manageability it's actually you can actually do that by just building a management layer on top of it but more importantly you and we need to have a single data you know repository for you for us to be able to provide a true mobility between them one is about managing but the other thing is about if you're done if you're done it the real the right way it provides you the ability to move them and it leverages the cloud power so that you don't have to worry about the cloud expenses but kkumeul internally is the one are actually optimizing all of this for our customers wound jeong CTO and co-founder of columbia thanks very much for being on the cube thank you thanks very much moon I want to thank chromeo for providing this important content about the increasingly important evolution of data protection and cloud now here's your opportunity to weigh in on this crucially important arena what do you think about this evolving relationship how do you foresee it operating in your enterprise what comments do you have what questions do you have of the thought leaders from clew mio and elsewhere that's what we're going to do now we're gonna go into the crowd chat and we're gonna hear from each other about this really important topic and what you foresee in your enterprise as your digital business transforms let's crouch at you [Music] [Music] [Music]

Published Date : Nov 5 2019

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Sara Varni, Twilio | CUBEConversation, April 2019


 

>> from our studios in the heart of Silicon Valley, Palo Alto, California It is a cute conversation >> run. Welcome to this cube conversation here in Palo Alto, California. I have remote. Sarah Varney is the chief marketing officer Tulio Company. We've covered for many, many years one of the most successful A p I now public company. Um, Sarah, welcome to the Cube competition. Good to see you remotely. You're in San Francisco? Were in Palo Alto. Um, thanks for coming on. >> Yeah, thanks so much for having me. >> So you guys have been really a powerhouse company? Twilio. We've been following the rise and success. It just seems just success that the success of success go public stock keeps growing. Big acquisition would send grid for $2,000,000,000 in October. We covered that, but really kind of reading the tea leaves and connecting the dots. It's really the continued evolution of Cloud sas, where AP eyes are becoming Maur and Maur the lingua franca for the next generation way. That's coming, but is going into a whole nother direction. You guys are a big part of that. You're the chief marketing officer. It's >> a hard >> story to tell because it's it's kind of under the hood nerdy, but it's also really big business benefits. So as the c m o. How do you get your arms around that you've been in the business for a while? Take him in to explain the strategy around how you're handling. That's Willie. Oh, Marketing. >> Sure, Yeah. I mean, I do. I agree that, uh, you know, Tulio is >> very much an ingredient brand, but at the same time, everyone is interacting with with in some cheaper form, probably every day, whether or not they realize it or not. If you're getting an appointment reminder from your >> dentist's confirming an appointment, that's probably Tulio behind the scenes, >> if you are communicating with your uber driver to say that you are headed outside that is normally powered by Coolio technology. So even though it might be, ah, technology that exists lower in the stack and something you might not physically see, it is very much something that people everywhere getting every day and you know our goal really is to Leo is to make sure that we're helping companies across the globe from all different types of industries, of all shapes and sizes. to bridge the communication gap with their customers. You know, every day there's a new channel to keep up to speed with. There's a new way that people are customers that are demanding Thio be communicated with. And we want companies to be out in front of that s O that you know, they can connect with their customers on any channel, if that's what's up. If that's SMS. If that's voice, if that's even fax, we want to make that ah possibility. >> I love the Positioning Cloud Communications Company. That's kind of what you guys Air Corps, because you're bringing it all together. And I think you know, the mobile Revolution, starting with the iPhone and 2007. You look at that as a seminal moment and you say OK, mobile device. It's a phone, It's a computer. It's got applications on it. This is a device that's unique to the rest of the infrastructure, but developers and your programming on it, and those things all integrate together. That's where a lot of people kind of saw that for the first time. Then you add cloud to it. Amazon, Microsoft and Google, the top three Amazon dominating really kind of brings a P. I focus even more to make these service's. These Web service is go to a whole nother level on dhe. That's the big wave that we're seeing. I'd >> love to get >> your thoughts and you worked at salesforce dot com, which really pioneered sass. And they were the first real cloud company before you started to see Amazon really cloud infrastructure to service. So Platforms asserts and suffers of service evolve. You were there early. You had a lot of experience working with AP Exchange APP stores early on its sales force. How does that compare to now? What is the trajectory and how does it all connect? >> Yeah, I mean, I think that when I, you know my joke is always that when I started on the APP exchange, its sales force, the Apple App store didn't even exist. So the explosion of mobile devices was just we weren't even. We weren't even there quite yet, and I was working with Iess V's Thio to help them. I think about how they could launch big businesses in the cloud on, I think at that point people were were rotating hard away from the world of on premise, which required a ton of investment of a hardware perspective and service's perspective, and in the process of that, rotated very almost overcorrected towards package solutions. And I think over the last few years what we've seen and something that Tulio is definitely behind and you could see in the vision of our product roadmap he's coming back to the middle, where you have the benefits of the cloud, the speed, the ability to stand something out very quickly. But you also have unlimited customization ability, and you can really put that Theobald ity to build palette for applications that bring the best of different solutions in different applications through a p. I's in the hands of of your developers. Sorry. Go ahead. >> I think that's a great point. I want to just double down on that for a second and ask you how you guys are seeing the developer traction on this because one of the core things that were been reporting over the past couple years this year in particular is the rise of things like Kubernetes Cloud native, where developers now have a seamless way to program the infrastructure, the hard stuff. So you're seeing a faster development cycle for those application developers. Is that where the customization piece comes in? Is that where you guys see that connection point? And what does that mean for customers? >> Yeah, I mean, I think that's part of it. But at a higher level, we really want to empower developers. You create a custom connected journey across >> all different parts of how our customers interacting with the brand. You know, >> if you think about I. I had a recent incident with an airline that will remain nameless, but I I left my laptop on a plane in to get that laptop back. Took multiple calls. Thio the customer service desk. I was bounced around to a bunch of different people. The tracking of that computer was a near impossible. At one point, it traveled from New Jersey, Thio Ireland. You know, there was just so many different points of that journey where there was disconnection and I began to lose trust in this the ability of this customer service department, uh, you know, this This company had an A P I based approach. They could bring all of the data from these different systems from there. >> Your pee from their serum, you know, from their shipping vendor all in one place. And I wouldn't have had that that experience with that particular airline. >> So if you see a P Eyes is a data connector model, really, connecting data sets together fast and easy. >> Ideo. I think it's a way I think developers love working in AP eyes because they can bring all the they can pick the best of breed solutions and bring over that data into one customer united customer experience so that your customer doesn't have >> to do that heavy lifting. It's all there for them. >> You know, one of the things you see from companies like Salesforce pioneering the early days of Assassin Cloud. I mean, even Andy jassy it Amazon many times, and he always uses the expression that they use the Amazon cold you got. You have to be misunderstood for a long time. If you want to be a leader in an emerging Newmarket. You guys that twilio kind of have done that and continue to surpass expectations because you've been kind of skating to where the puck is now, which is the cloud Native Wave. Third party applications, Coyote security all kind of come together for developers. So as a company that's been different and been disruptive as the c m o. >> How do you >> take that? Uh, that that vision in Montreat the next level as you market the solution because you are kind of different. You are not new per se, but you're a new way to create value for customers. How do you go out and tell that story with some of the marketing things that you do? Um, take that twilio to the next level. >> I mean, I personally, in >> my experience, I think, uh, the easiest marking jobs are the ones where you have amazing customer stories and there is no shortage of amazing innovation and our customer base on. And, you know, I think if you think about the companies that are making the news, if that's lift, if that's, you know, cos like Airbnb, they're not. If you think about their business, they're not inventing something. Brando. The Hoover didn't invent the taxi, uh, air being beaten and then a hotel room. But they invented a new way to consume their product to communicate around their product. And, you know, I think it's very easy to show the power of Tulio and how we've evolved through some of these these customer stories. And it's not just the kind of Silicon Valley fast growing, you know, start ups that we're all familiar with here, just just living and being located in the region. But, you know, we're starting to see this more and more in the enterprise as well. Ah, and people really hardest in communication to make sure that that they themselves are not disrupted. >> Yeah, of course. We love that. The enterprise high we've been doing for 10 years now. Everyone talks enterprise because the confidence of consumer ization of I t. Is happening. It's the lines are blurring. Share some customers successors because I think this is a great, great example of just great marketing that the customers do the talking for you. You always got to do this thing. You know the standard operational things and have some a text back and all that good stuff. But at the end of the day, when you have your customer sharing their success, that's really the ultimate testimonial. So share some cool examples of notable customers, if you can. >> Yeah, well, look I mean, we have a wide range, I'll tell you. Three Medtronic, one of the largest medical device companies in the world. They provide a solution for Type one diabetes. They provide a pump that is constantly monitoring the glucose levels in someone's blood. What they've done with Julio's. Now they're layering on messaging capability. So if someone's glucose levels all to a level that's unsafe, they could be messaged. And you know, this is not just for the patient. But if you think of a young child who suffers from Type one diabetes, this could be a very stressful situation for their parents and their caregiving team. And now that team can constantly be in the loop, and they don't have to worry if they are at work and wondering, you know how they're chai that was doing at school. Or, you know, if they're on the soccer field and concerned about you know how, uh, their condition could be affected by them. Participating in that sport s so completely different from your more, um uh, straight down the middle startup that we see here in the Valley. >> So basically, messaging is to keep value. It's not so much a tech thing. It's more of a the outcome. It's a critical service piece toe. Have those kind of real time communications? >> Yes, absolutely. Because, I mean, if you think about >> it monitoring your your, uh, glucose levels, that's not a new phenomenon. People have been doing that for years, but layering on communications on top of this has brought a real time element Thio monitoring this, uh, this condition and has liberated people with this condition so that, you know, they can get back to the things that they've always going to do without having to worry about. You know, the state of their health. It's gone. >> It's like infrastructure is code for devil up you guys air for communications. You make it easy to do that for things like that. Talk about the impact of scale over the years because now you know, we're seeing the data tsunami happen Every day I ot devices air coming on. Everything's got. Ah, a sensor on it. You got doorbells. You got everything out there now has got an I P address and connected in that could potentially be a messaging unit of of data. This is just getting massive. How you guys see scale? And how do you guys getting around the next wave on that piece? >> Yeah. I mean, I think one of the >> huge benefits in working with polio is our super network. So we're constantly maintaining relationships with all the key carriers across the globe to make sure that we can get deliver our to our customers the best routes. And so that means also that they can stand up business virtually anywhere across the globe, a cz, their entry in new markets and coyote. This is especially true for anyone who is in the eye ot space. If you think about the dock Ellis category, companies like lime, uh, who are, you know, delivering rental bike service is where and you know, a market where market share just grabbing as much market share is possible. It seems to be the name of the game. They're able to partner with Julio in bed sim cards and all of their bicycles, and now be able to you track all of those all of those bicycles across the globe as well as scooters. Ah, and then take that information, uh, figure out how customers are engaging with their product and ultimately build a better solution. Long term, >> real time messaging will never go away as values. I see just like data. So it's gonna get faster and larger amounts of messaging making sense of it. Do. The heavy lifting is great story. You guys done a great job. Thanks for coming on and sharing your perspective. Get the plug in for twilio real quick. What's new with the company employees out? See the public companies? You really can't talk about futures, but what's on your plate? What's on the horizon for Tulio? What's the update? >> Yeah, I mean, the company is >> growing extremely quickly. We're really excited about the context, but center market especially. We launched our flex contact center Solution, uh, was made generally available just this past October. On a CZ you've mentioned we're super excited to welcome sing grid into the family of products you know, really, round out our full set communication in the eyes of people communicate with their customers in any way possible. And I would be, uh, it would be a crime for me, not to mention our user conference coming up this August August 6th and seventh at Mosconi West and that's called Signal s O. I highly encourage you to attend. It's a great opportunity to hear from experts in the communications space and also our customers. >> Well, we love the name signal. Extracting the signal from the noise was our original kind of tag line. Really appreciate it. And with all those customers, must be a hard challenge to have a cup conference, doing the keynote selections and figuring out what to do. What you're gonna have breakout sessions. Just get a little more detail on the event. You're gonna see the stage and customer story's going to break out sections. What's the format for the event? >> Yeah, so it's It's a two day, um, session. At most witty West. We have a number of breakouts. We have hands on training, which we call super class. We have, uh, keynotes. Last year we had an interactive performance with the band. OK, go. Uh, we had the creators of Westworld onstage. Geoff Lawson, our CEO, always kicked the Hoff ER, and it's just a great, exciting two days on, and we also this year, given that were hosting it during the summer time frame, we have ah camp experience for your children. And if you're looking to combine it with a summer vacation so we're super excited about signal, it's, uh, it's, Ah, two of my favorite days of the year from, Ah, Giulio perspective. And I'd love for everyone to come join us. >> We got a great customer success over the years, and great names congratulate Sarah. Thanks for been the time here in the Cube. I'm John Furry here in Palo Alto. Ceremony the chief marketing officer with Julio in San Francisco via remote. Thanks for watching this cute conversation.

Published Date : Apr 17 2019

SUMMARY :

Good to see you remotely. It just seems just success that the success of success go public stock keeps growing. So as the c m o. How do you get your arms around that you've been in the business for a while? I agree that, uh, you know, Tulio is very much an ingredient brand, but at the same time, everyone is interacting with with in might be, ah, technology that exists lower in the stack and something you might not And I think you know, the mobile Revolution, starting with the iPhone and 2007. And they were the first real cloud company before you started to see Amazon really cloud Yeah, I mean, I think that when I, you know my joke is always that when I started on the APP exchange, Is that where you guys see that connection point? Yeah, I mean, I think that's part of it. You know, uh, you know, this This company had an A P I based approach. Your pee from their serum, you know, from their shipping vendor all in one place. the they can pick the best of breed solutions and bring over that data into one customer to do that heavy lifting. You know, one of the things you see from companies like Salesforce pioneering the early days of Assassin Cloud. Uh, that that vision in Montreat the next level as you market the making the news, if that's lift, if that's, you know, But at the end of the day, when you have your customer sharing their success, And now that team can constantly be in the loop, and they don't have to worry if they are at work and It's more of a the outcome. Because, I mean, if you think about has liberated people with this condition so that, you know, they can get back to the things that Talk about the impact of scale over the years because now you bicycles, and now be able to you track all of those all What's on the horizon for Tulio? really, round out our full set communication in the eyes of people communicate with their a cup conference, doing the keynote selections and figuring out what to do. Geoff Lawson, our CEO, always kicked the Hoff ER, Ceremony the chief marketing officer with Julio in San Francisco via remote.

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