Aedan Macdonald, The Center for Justice at Columbia University | AWS re:Invent 2020 Partner Network
>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by A. W s Global Partner Network. Hello. And welcome back to the cubes Live coverage of AWS reinvent 2020. It's virtual this year. Normally, were there in person doing the interviews, getting the signal from the noise. I'm John for your host. And where the cube virtual Got a great guest here. Aidan McDonald, Program manager, Justice through code the center of justice at the Columbia University. Um, this is a great story, Aiden. Thanks for coming on. Appreciate you taking the time to join me. >>Thanks so much for having me, John. >>So first of all talk about the mission of justice through code. This is such an awesome program. It really is impactful. It's one of those examples where, you know, people want to change the world. This is one. You can actually do it. And with code, take us through the mission. >>Yeah, So I think to understand the mission here, you have to understand a little bit about the problem, right? So the United States has, uh, 5% of the world's population, 25% of the global prison population. When people come home from prison, they're confronted with the reality that it's just very difficult to find jobs right. We have unemployment rates that are stratospherically higher than for the general population. And so, at the core of what we're doing in our mission is really to provide a pathway to career track employment for formerly incarcerated individuals to help support them and their families, and also to begin to change the negative stereotypes that air attached to the formerly incarcerated. >>It's an upwardly mobile mindset growth mindset. Also, there's new skills, always hard to do that, given the environmental conditions, what skills are you guys delivering? Take us through how it works. Give us a feel for kind of the skill sets and what gets what happens. >>Yeah, so we focused the program kind of in two distinct ways. So we have the technical skills aspect of the curriculum and the interpersonal skills. So as far as the technical skills go, we teach a version of a course that's taught to current Columbia MBA students eso that is set up. We teach the fundamentals of programming python, what we call phase one of the program. Then we move on to a P I S and data analysis. And then from there we do a Capstone software project. And for that project, groups of two or more students come together. Really? They conceptualize the design on day execute on building this project. And during that phase, of course, we actually pair students with mentors who are season software engineers from many of the top tech companies in the US and then in terms of the story in terms of the interpersonal skills, um, you know, we really focus on the skills that are necessary to success in the tech workforce s Oh, this is, you know, resumes, cover letters, interviewing skills and also really understanding that for many of our students, they don't have the networks that so maney people are fortunate enough to have that have gone through a traditional educational pathways. We bring in guest speakers from different corporations. Um, and, you know, having the students were quick mentors there really able to start to build that network to support themselves in their career transition when they complete the program. >>You know what's really amazing about what you're doing is and this really is so timing. The timing is perfect. Um, is that with the cloud and the tech scene, where we're at now is you don't you can come out. You can level up pretty quickly with things. In other words, you know, you could have someone go to an Ivy League school and be all the pedigree, and it doesn't matter because the skills now are different. You literally could be a surfing and be a couch potato surfing TV and get online and get an Amazon degree and through educate and and come out, make six figures. I mean, so there is definitely a path here. It's not like it's a slog. It's not like it's a huge leap, so the timing is perfect. We're seeing that across the board. There's more empty jobs, opening cybersecurity, cloud computing administration and with land in all these cool services, it's just gonna get easier. We hear that we see that clearly. What are some of the examples can you share of the graduates? What have they gone on to do? You mentioned some of the big tech companies. Take us through that that tipping point when the success kicks in. >>What s so you know, as I mentioned, one of the really integral parts of our program is this mentorship, right? So students finished the program. They often continue to work on their final projects, um, in conjunction with their mentors and then really focused during that time period on developing the skill sets that they'll need to have entering into junior level software development roles a tech companies For some of our students, this means, um, they've actually found out through the course of the class that they prefer front end web development, and they start working on JavaScript and full stack. And a few of our students have gone on to work it a or enter into apprenticeships that major tech companies, um, in those roles. And then we also have students who are focused on continuing in their development of their technical skill set with Python s. So we have some students who have actually entered into the Columbia University I t department on a big project. They're working on other students that have worked with freelance Web development agencies and projects really have a very diverse, talented group of students. And so from that we see that Everybody has different interests and definitely no one specific pathway but many successful pathways. >>How is Amazon Web services helping you guys? They contributing? They're giving you credits. What's their role here? >>Yeah, so they've provided kind of their expertise and support to the program. Just really excited to be collaborating with them on really looking at, How do we take this program to scale? Right. So we know that this is a problem that affect so many Americans, right? There's 77 million Americans currently with a criminal record. And so, um, you know, with the barriers to employment that come from having been incarcerated, I came to this work because I spent four years incarcerated for my own involvement in the marijuana industry in California Prior toe legalization. And so, you know, I saw a kind of these challenges, right? Firsthand of what it's like to try to get a job. And so, you know, we're just very invested in collaborating with AWS again. Thio bring this program to scale so we can really help uplift the communities that have been impacted by mass incarceration. >>It's interesting you talk about your personal experience, talk about this stigma that comes with that and how this breaks through that stigma. And this is really not only is a self esteem issues up this Israel, you could make more money. You have a career and literally the difference between going down or up is huge. Talk about the stigma and how this program changes the lives of the individual. >>Yeah, I think one important thing Thio consider hearing before understanding is this statement right? Is that unemployment or employment should say is the number one predictor of recidivism. Right? So we see that for people that have really jobs, they don't go back to prison on DSO. You know, we're just so invested in working on that and in terms of the stigma, uh, you know, it's just so prevalent, right? I can think through myself. Before I had going thio to prison, I had started to businesses. I was actually accepted. Thio go to Columbia University when I got out and I would apply the landscaping jobs, couldn't get to the final round, and the job offer would be rescinded, right? I mean, just this automatic sense of this person is not to be trusted because they have a history of incarceration. And so what we're really working on doing with our students is first redefining what people think it's possible, right? I saw this myself coming home from prison. The constant messaging is your life is over. You're never going to accomplish anything of meaning and so just kind of accept your lot on DSO. At first, we really focus on that with students in terms of sharing stories of success. Other people that we know that have taken this pathway on been really looking at providing leadership development. So when our students do enter into these companies, they're really able to service leaders and for people to understand that while you may have these assumptions because of depictions of people that have been incarcerated in the media, the end of they formerly incarcerated people, our brothers, sisters, family members and really deserve a chance in life. >>Yeah, And I got to say, you know, as someone who loves technology and been, uh, computer science when his early days, you know, there was a ladder, you have to have a requisite level now. I mean, you literally could be six weeks in and be fluent on Cloud Computing Administration as three bucket configurations. I mean, there are so many things that so many opportunities if you have some intelligence and some drive you're in, I mean, it's just Z pretty right? It's right there. It's great. It's attainable. It's not a fantasy, it's it's doable. And programs like yours are awesome. My hat's off to you for doing that. Thanks for sharing. >>Definitely. Thank you so much for having me >>final question before we go, How does people get involved? Can you share a minute? Give a plug for what you guys are doing? How do I get involved? How do I give support? Take a minute to >>get? Definitely. I mean, I think at the core like the most important thing that anybody can dio right is to look within the organizations that they work and work at and find out what your fair chance hiring practices are and see if if there's an opportunity to hire our students or other formerly incarcerated students. E think it also were very engaged, as I mentioned in our mentorship program s so people can confined US center for Justice that, uh, Colombia dot e d u on board, you know reach out, tow us about the mentorship program and really begin toe talk about this and share the stories of those who have succeeded and provide support Thio other people that will be returning home. >>All right. And thank you very much. Just a fur coat. Check it out. Columbia University 18 McDonald, Program manager. Thanks for joining us. I'm John for here in the Cube Cube Coverage Cube. Virtual coverage of reinvent 2020. Thanks for watching.
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It's the Cube with digital It's one of those examples where, you know, people want to change the world. Yeah, So I think to understand the mission here, you have to understand a little bit about the problem, right? what skills are you guys delivering? And during that phase, of course, we actually pair students with mentors who are season software What are some of the examples can you share of the graduates? And a few of our students have gone on to work it a or How is Amazon Web services helping you guys? And so, um, you know, with the barriers to employment that come from having been incarcerated, And this is really not only is a self esteem issues up this Israel, you could make more money. these companies, they're really able to service leaders and for people to understand that while you may have Yeah, And I got to say, you know, as someone who loves technology and been, uh, Thank you so much for having me can dio right is to look within the organizations that they work and And thank you very much.
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Aedan Macdonald, The Center for Justice at Columbia University | AWS re:Invent 2020
>>from around the globe. >>It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. Yeah. Hello and welcome back to the cubes. Live coverage of AWS reinvent 2020. It's virtual this year. Normally, were there in person doing the interviews, getting the signal from the noise. I'm Sean for your host. And where the cube virtual Got a great guest here. Aidan McDonald, Program manager, Justice through code, the center of justice at the Columbia University. Um, this is a great story, Aiden. Thanks for coming on. Appreciate you taking the time to join me. >>Thanks so much for having me, John. >>So first of all, talk about the mission of justice through code. This is such an awesome program. It really is impactful. It's one of those examples where, you know, people want to change the world. This is one. You can actually do it. And with code, take us through the mission. >>Yeah, so I think to understand the mission here, you have to understand a little bit about the problem, right? So the United States has 5% of the world's population, 25% of the global prison population when people come home from prison, they're confronted with the reality that it's just very difficult to find jobs right. We have unemployment rates that are stratospherically higher than for the general population. And so, at the core of what we're doing in our mission is really to provide a pathway to career track employment for formerly incarcerated individuals to help support them and their families, and also to begin to change the negative stereotypes that air attached to the formerly incarcerated. >>It's an upwardly mobile mindset growth mindset. Also, there's new skills always hard to do that right. Given the environmental conditions. What skills are you guys delivering? Take us through how it works. Give us a feel for kind of the skill sets and what gets what happens. >>Yeah, so we focused the program kind of in two distinct ways. So we have the technical skills aspect of the curriculum and the interpersonal skills. Soas faras. The technical skills go. We teach a version of a course that's taught to current Columbia MBA students eso that is set up. We teach the fundamentals of programming python in what we call phase one of the program. Then we move on to a P I s and data analysis. And then from there we do a Capstone software project. And for that project, groups of two or more students come together. Really? They conceptualize the design on day execute on building this project. And during that phase, of course, we actually pair students with mentors who are season software engineers from many of the top tech companies in the US And then in terms of the story in terms of the interpersonal skills, um, you know, we really focus on the skills that are necessary to success in the tech workforce s Oh, this is, you know, resumes, cover letters, interviewing skills and also really understanding that for many of our students, they don't have the networks that so maney people are fortunate enough to have that have gone through a traditional educational pathway. So we bring in guest speakers from different corporations. Um, and you know, having the students work with mentors there really able to start to build that network to support themselves in their career transition when they complete the program. >>You know what's really amazing about what you're doing is, and this really is so timing The timing is perfect. Um, is that with the cloud and the tech scene, where we're at now is you don't you can come out. You can level up pretty quickly with things. In other words, you know, you could have someone go to an Ivy League school and be all the pedigree, and it doesn't matter because the skills now are different. You literally could be a surfing and be a couch potato surfing TV and get online and get an Amazon degree and through educate and and come out, make six figures. I mean, so there is definitely a path here. It's not like it's a slog. It's not like it's a huge leap, so the timing is perfect. We're seeing that across the board. There's more empty jobs, opening cybersecurity, cloud computing administration, and with land in all these cool services, it's just gonna get easier. We hear that we see that clearly. What are some of the examples can you share of the graduates? What have they gone on to do? You mentioned some of the big tech companies take us through that, that tipping point when the success kicks in? >>Yeah, so you know, as I mentioned one of the really integral parts of our program. Is this mentorship? Right? So students finished the program. They often continue to work on their final projects, um, in conjunction with their mentors and then really focused during that time period on developing the skill sets that they'll need to have entering into junior level software development roles a tech companies For some of our students, this means, um, they've actually found out through the course of the class that they prefer front end web development and they start working on JavaScript and full stack. And a few of our students have gone on to work it a or enter into apprenticeships that major tech companies, um, in those roles. And then we also have students who are focused on continuing in their development of their technical skill set with Python s. So we have some students who have actually entered into the Columbia University I T department on a big project. They're working on other students that have worked with freelance Web development agencies and projects, um, really have a very diverse, talented group of students. And so from that we see that everybody has different interests and definitely no one specific pathway, but many successful pathways. >>How is Amazon Web services helping you guys? They contributing? They're giving you credits. What's their role here? >>Yeah, so they've provided kind of their expertise and support to the program. Just really excited to be collaborating with them on really looking at, How do we take this program to scale? Right. So we know that this is a problem that affect so many Americans, right? There's 77 million Americans currently with a criminal record. And so, um, you know, with the barriers to employment that come from having been incarcerated, I came to this work because I spent four years incarcerated for my own involvement in the marijuana industry in California Prior toe legalization. And so, you know, I saw kind of these challenges right firsthand of what it's like to try to get a job. And so, you know, we're just very invested in collaborating with AWS again. Thio bring this program to scale so we can really help uplift the communities that have been impacted by mass incarceration. >>It's interesting you talk about your personal experience, talk about this stigma that comes with that and how this breaks through that stigma and this is really not only is a self esteem issues up this Israel, you could make more money. You have a career and literally the difference between going down or up is huge. Talk about the stigma and how this program changes the lives of the individual. >>Yeah, I think one important thing Thio consider hearing before understanding is this statement, right? Is that, um, unemployment or employment should say is the number one predictor of recidivism. Right. So we see that for people that have really jobs, they don't go back to prison on dso Um you know, we're just so invested in working on that and in terms of the stigma, um, you know, it's just so prevalent, right? I could think through myself. Before I had gone thio to prison, I had started to businesses. I was actually accepted. Thio go to Columbia University when I got out and I would apply the landscaping jobs, couldn't get to the final round, and the job offer would be rescinded, right? I mean, it's just this automatic sense of this person is not to be trusted because they have a history of incarceration And so what we're really working on doing with our students is first redefining what people think it's possible, right? I saw this myself coming home from prison. The constant messaging is your life is over. You're never going to accomplish anything of meaning and so just kind of accept your lot on DSO. At first, we really focus on that with students in terms of sharing stories of success. Other people that we know that have taken this pathway on been really looking at providing leadership development. So when our students do enter into these companies, they're really able to service leaders and for people to understand that while you may have these assumptions because of depictions of people that have been incarcerated in the media, the end of they formerly incarcerated people, our brothers, sisters, family members and really deserve a chance in life. >>Yeah, And I got to say, you know, as someone who loves technology and been, uh, computer science when his early days, you know, there was a ladder, you have to have a requisite level now. I mean, you literally could be six weeks in and be fluent on Cloud Computing Administration as three bucket configurations. I mean, there are so many things that so many opportunities if you have some intelligence and some drive you're in, I mean, it's just Z pretty right? It's right there. It's great. It's attainable. It's not a fantasy, it's it's doable. And programs like yours are awesome. My hat's off to you for doing that. Thanks for sharing. >>Definitely. Thank you so much for having me >>final question Before we go, How does people get involved? Can you share a minute? Give a plug for what you guys are doing? How do I get involved? How do I give support? Take a minute to >>get? Definitely. I mean, I think at the core like the most important thing that anybody can dio right is to look within the organizations that they work and work at and find out what your fair chance hiring practices are and see if if there's an opportunity to hire our students or other formerly incarcerated students. E think also were very engaged, as I mentioned in our mentorship program s so people can confined US center for Justice that, um, Colombia dot e d u on bond, you know, reach out, tow us about the mentorship program and really begin toe talk about this and share the stories of those who have succeeded and provide support Thio other people that will be returning home. >>All right. And thank you very much. Just a fur coat. Check it out. Columbia University 18 McDonald, Program manager. Thanks for joining us. I'm John for here in the Cube Cube Coverage Cube. Virtual coverage of reinvent 2020. Thanks for watching.
SUMMARY :
It's the Cube with digital coverage of AWS reinvent 2020 It's one of those examples where, you know, people want to change the world. Yeah, so I think to understand the mission here, you have to understand a little bit about the problem, right? What skills are you guys delivering? in the tech workforce s Oh, this is, you know, resumes, What are some of the examples can you share of the graduates? Yeah, so you know, as I mentioned one of the really integral parts of our program. How is Amazon Web services helping you guys? And so, um, you know, with the barriers to employment that come from having been incarcerated, It's interesting you talk about your personal experience, talk about this stigma that comes with that and how this breaks through that they don't go back to prison on dso Um you know, we're just so invested Yeah, And I got to say, you know, as someone who loves technology and been, uh, Thank you so much for having me you know, reach out, tow us about the mentorship program and really begin toe talk about this and share And thank you very much.
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Carlos Guevara, Claro Columbia & Carlo Appugliese, IBM | IBM Think 2019
>> Live from San Francisco. It's the cube covering IBM thing twenty nineteen brought to you by IBM. >> Welcome back to the live coverage here in Mosconi North in San Francisco for IBM. Think this. The cubes coverage. I'm Jeffrey David. Launching a too great guest here. Carlos. Gavel, gavel. A chief date. Officer Clara, Columbia and Carlos. See? Good. Engage your manager. IBM data Science elite team a customer of IBM country around data science. Welcome to the Cube. Thanks for joining us. Thanks for having us. So we'll hear the street, the street to shut down a i N E. Where's the big theme? Multi cloud. But it's all about the data everywhere. People trying to put end to end solutions together to solve real business problems. Date is at the heart of all this moving date around from cloud to cloud using. Aye, aye. And technology get insights out of that. So take a minute to explain your situation, but you got to try to do. >> Okay. Okay, Perfect. Right now, we're working out a lot about the business thing because we need to use the machine learning models or all the artificial intelligence toe. Take best decisions for the company. Way. We're working with Carlo in a charming mother in order to know how how come with a boy the customers left the company Because for us it's very important to maintain our our customer toe. Now, how they're how are the cables is from them. There are two facility intelligences is next selling way to do it that way. Have a lot of challenge about that because, you know, we have a lot of data, different systems, that they're running the data way need to put all the information together to run them to run the mother's. The team that Carlo is leaving right now is helping to us a lot because we WeII know how to handle that. We know howto clean the data when you have to do the right governess for the data on the IBM iniquity is very compromised with us in there in order to do that safely. That is one of the union that is very close to us right now. She was working a lot with my team in order to run the models. You saying she was doing a lot of four. I mean, over fight on right now we are trained to do it in over the system, running this park on DH that is they? They Good way that we are. We are thinking that is going to get the gold for us way Need to maintain our customers. >> So years the largest telecommunications piece Claro in Mexico for boys and home services. Is that segments you guys are targeting? Yeah, Yeah. Scope. Size of how big is that? >> Clarisa? Largest company in Colombia For telecommunication. We have maybe fifty million customers in Colombia. More than fifty percent of the market marketer also way have many maybe two point five millions off forms in Colombia. That is more than fifty percent of the customers for from services on. Do you know that it's a big challenge for us because the competitors are all the time. Tryinto take our customers on DH the charm or they'll have toe. How's the boy that and how to I hope to do their artificial intelligence to do it much learning. It's a very good way to do that. >> So classic problem and telecommunications is Charon, right? So it's a date. A problem? Yeah, but So how did it all come about? So these guys came to you? >> Yeah. They help The game does. We got together. We talked about the problem and in turn was at the top right. These guys have a ton of data, so what we did is the team got together. We have really the way to data sensibly team works is we really helped clients in three areas. It's all about the right skills, the right people, the right tools and then the right process. So we put together a team. We put together some agile approaches on what we're going to do on DH. Then we'd get started by spinning up in environment. We took some data and we took there. And there's a lot of data is terabytes of data. We took their user data way, took their use users usage data, which is like how many text, cellphone and then bill on day that we pulled all that together and environment. Then the data scientists alongside what Carlos is team really worked on the problem, and they addressed it with, you know, machine learning, obviously target. In turn, they tried a variety of models, But actually, boost ended up being one of the better approaches on DH. They came up with a pretty good accuracy about nineties ninety two. Percent precision on the model. Predicting unpredictable turn. Yeah. >> So what did you do with that? That >> that that is a very good question because the company is preparing to handle that. I have a funny history. I said today to the business people. Okay, these customers are going to leave the company. Andi, I forget about that on DH. Two months later, I was asking Okay, what happened? They say, Okay, your model is very good. All the customers goes, >> Oh, my God, What >> this company with that they weren't working with a with information. That is the reason that we're thinking that the good ways to fame for on the right toe the left because twist them which is therefore, pulls the purposes toe Montana where our customers And in that case, we lose fifty thousand customers because we didn't do nothing Where we are close in the circle, we are taking care about that prescriptive boys could have tto do it on. OK, maybe that is her name. Voice problem. We need to correct them to fix the problem in orderto avoid that. But the fetus first parties toe predict toe. Get any score for the charm on Tau handled that with people obviously working. Also at the root cause analysis because way need to charm, way, need to fix from their road, >> Carla. So walk us through the scope of, like, just the project, because this is a concern we see in the industry a lot of data. How do I attack it? What's the scoop? You just come in and just into a data lake. How do you get to the value? These insights quickly because, honestly, they're starving for insights would take us through that quick process. >> Well, you know, every every problems with different. We helped hundreds of clients in different ways. But this pig a problem. It was a big data problem because we knew we had a lot of data. They had a new environment, but some of the data wasn't there. So what we did was way spun up a separate environment. We pulled some of the big data in there. We also pulled some of the other data together on DH. We started to do analysis on that kind of separately in the cloud, which is a little different, but we're working now to push that down into their Duke Data Lake, because not all the data is there, but some of the data is there, and we want to use some of that >> computer that almost to audit. Almost figure out what you want, what you want to pull in first, absolutely tie into the business on the business side. What would you guys like waiting for the answers? Or was that some of the on your side of process? How did it go down? >> I'm thinking about our business way. We're talking a little bit about about that about their detective tow hundred that I see before data within. That is a very good solution for that because we need infested toe, have us in orderto get the answers because finally we have a question we have question quite by. The customers are leaving us. Andi. What is data on the data handed in the good in a good way with governor? Dance with data cleaning with the rhyme orders toe. Do that on DH Right now, our concern is Business Section a business offer Because because the solution for the companies that way always, the new problems are coming from the data >> started ten years ago, you probably didn't have a new cluster to solve this problem. Data was maybe maybe isn't a data warehouse that maybe it wasn't And you probably weren't chief data officer back then. You know that roll kind of didn't exist, so a lot has changed in the last ten years. My question is, do you first of all be adjusting your comment on that? But do you see a point in which you could now take remedial action or maybe even automate some of that remedial action using machine intelligence and that data cloud or however else you do it to actually take action on behalf of the brand before humans who are without even human involvement foresee a day? >> Yeah. So just a comment on your thought about the times I've been doing technology for twenty something years, and data science is something has been around, but it's kind of evolved in software development. My thought is, uh, you know, we have these rolls of data scientists, but a lot of the feature engineering Data prep does require traditional people that were devious. And now Dave engineers and variety of skills come together, and that's what we try to do in every project. Just add that comment. A ce faras predicted ahead of time. Like, I think you're trying to say what data? Help me understand >> you. You know, you've got a ninety three percent accuracy. Okay, So I presume you take that, You give it to the business businesses, Okay? Let's maybe, you know, reach out to them, maybe do a little incentive or you know what kind of action in the machines take action on behalf of your brand? Do you foresee a day >> so that my thought is for Clara, Columbia and Carlos? But but obviously this is to me. Remain is the predictive models we build will obviously be deployed. And then it would interact with their digital mobile applications. So in real time, it'll react for the customers. And then obviously, you know, you want to make sure that claro and company trust that and it's making accurate predictions. And that's where a lot more, you know, we have to do some model validation and evaluation of that so they can begin to trust those predictions. I think is where >> I want to get your thoughts on this because you're doing a lot of learnings here. So can you guys each taking minutes playing the key Learnings from this As you go through the process? Certainly in the business side, there's a big imperative to do this. You want to have a business outcome that keeps the users there. But what did you learn? What was some of the learnings? You guys gone from the project? >> They the most important learning front from the company that wass teen in the data that that sound funny, but waiting in an alley, garbage in garbage, out on DH that wass very, very important for other was one of the things that we learn that we need to put cleaning date over the system. Also, the government's many people forget about the governments of the governments of the data on DH. Right now, we're working again with IBM in our government's >> so data quality problem? Yeah, they fight it and you report in to your CEO or the CEO. Seo, your spear of the CIA is OK. That >> is it. That's on another funny history, because because the company the company is right now, I am working for planning. This is saying they were working for planning for the company. >> Business planning? >> Yeah, for business planning. I was coming for an engineer engineering on DH. Right now, I'm working for a planning on trying to make money for the company, and you know that it's an engineer thinking how to get more money for the company I was talking about. So on some kind of analysis ticks, that is us Partial Analytics on I want you seeing that in engineer to know how the network handling how the quality of the network on right now using the same software this acknowledge, to know which is the better point to do sales is is a good combination finally and working. Ralph of planning on my boss, the planning the planet is working for the CEO and I heard about different organizations. Somebody's in Financial City owes in financial or the video for it is different. That depends from the company. Right now, I'm working for planning how to handle things, to make more money for the company, how to tow hundred children. And it is interesting because all the knowledge that I have engineering is perfect to do it >> Well, I would argue that's the job of a CDO is to figure out how to make money with data. Are saying money. Yeah. Absolute number one. Anyway, start there. >> Yeah, The thing we always talked about is really proving value. It starts with that use case. Identify where the real value is and then waken. You know, technology could come in the in the development work after that. So I agree with hundred percent. >> Carlos. Thanks for coming in. Largest telecommunication in Colombia. Great. Great customer reference. Carlo thinking men to explain real quick in a plug in for your data science elite team. What do you guys do? How do you engage? What? Some of the projects you work on Grey >> out. So we were a team of about one hundred data scientists worldwide. We work side by side with clients. In our job is to really understand the problem from end and help in all areas from skills, tools and technique. And we won't prototype in a three agile sprints. We use an agile methodology about six to eight weeks and we tied. It developed a really We call it a proof of value. It's it's not a M v P just yet or or poc But at the end of the day we prove out that we could get a model. We can do some prediction. We get a certain accuracy and it's gonna add value to the >> guys. Just >> It's not a freebie. It actually sorry. I'm sorry. It's not for paint service. It's a freebie is no cough you've got. But I don't like to use >> free way. Don't charge, but >> But it's something that clients could take advantage of if they're interesting problem and maybe eventually going to do some business. >> If you the largest telecommunication provider in the country, to get a freebie and then three keys, You guys dig in because its practitioners, real practitioners with the right skills, working on problems that way. Claro, >> Colombia's team. They were amazing. In Colombia. We had a really good time. Six to eight weeks working on it. You know, a problem on those guys. All loved it, too. They were. They were. Before they knew it. They were coding and python. And are they ready? Knew a lot of this stuff, but they're digging in with the team and became well together. >> This is the secret to modernization of digital transformation, Having sales process is getting co creating together. Absolutely. Guys do a great job, and I think this is a trend will see more of. Of course, the cubes bring you live coverage here in San Francisco at Mosconi. Nor That's where I said it is. They're shutting down the streets for IBM. Think twenty here in San Francisco, more cube coverage after the short break right back.
SUMMARY :
It's the cube covering Date is at the heart of all this moving date around from cloud to cloud using. We know howto clean the data when you have to do the right governess for the data on Is that segments you guys are targeting? How's the boy that and how to I hope to do their artificial intelligence to do So these guys came to you? We have really the way to data All the customers goes, are close in the circle, we are taking care about that prescriptive boys could have How do you get to the value? but some of the data is there, and we want to use some of that on the business side. What is data on the data handed in the good in a good way with governor? and that data cloud or however else you do it to actually take but a lot of the feature engineering Data prep does require traditional Okay, So I presume you take that, Remain is the predictive models we build will obviously be deployed. Certainly in the business side, there's a big imperative to do this. They the most important learning front from the company Yeah, they fight it and you report in to the company is right now, I am working for planning. the planning the planet is working for the CEO and I heard Well, I would argue that's the job of a CDO is to figure out how to make money with data. You know, technology could come in the in the development Some of the projects you work on Grey So we were a team of about one hundred data scientists worldwide. Just But I don't like to use but But it's something that clients could take advantage of if they're interesting problem and maybe If you the largest telecommunication provider in the country, to get a freebie and then three Six to eight weeks working This is the secret to modernization of digital transformation, Having sales process is getting co
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Art Langer, Columbia University - Nutanix .NEXTconf 2017 - #NEXTconf - #theCUBE
>> Announcer: Live, from Washington, DC, it's the cube. Covering dot next conference. Brought to you by Nutanix. >> Welcome back to DC everybody, this is the Nutanix dot next conference #NEXTConf, and this is the cube, the leader in live tech coverage. We go out to the events, we extract the signal from the noise. My name is Dave Vellante, and I'm here with my co-host Stu Miniman. Dr. Arthur Langer is here, he's a professor at Columbia University, and a cube alum. Good to see you, thanks very much for coming on. >> Great to be back. >> Dave: Appreciate your time. So, interesting conversations going on at dot next. People talking about cloud and you hear a lot about virtualization and infrastructure. We're going to up level it a bit. You're giving a talk-- you're hosting a panel today, and you're also giving a talk on strategic IT. Using IT as a competitive weapon. It wasn't that long ago where people were saying does IT matter. We obviously know it matters. What's your research showing, what is your activity demonstrating about IT and how is it a strategic initiative? >> Well, if you were to first look at what goes on on board meetings today, I would say, and I think I mentioned this last time, the three prominent discussions at a board is how can I use technology for strategic advantage, how can I use predictive analytics, and how are you securing and protecting us? And when you look at that, all three of those ultimately fall in the lap of the information technology people. Now you might say digital or other parts of it, but the reality is all of this sits at the heart of information technology. And if you look at many of us in that world, we've learned very efficiently and very good how to support things. But now to move into this other area of driving business, of taking risks, of becoming better marketers. Wow, what an opportunity that is for information technology leadership. >> Dave: So, obviously you believe that IT is a strategic advantage. Is it sustainable though? You know, I was sort of tongue-in-cheek joking about the Nick Car book, but the real premise of his book was it's not a sustainable competitive advantage. Is that true in your view? >> I don't believe that at all. I live and die by that old economics curve called the S curve. In which you evaluate where your product life is going to be. I think if you go back and you look at the industrial revolution, we are very early. I think that the changes, the acceleration of changes brought on by technological innovations, will continue to haunt businesses and provide these opportunities well past our life. How's that? So, if anybody thinks that this is a passing fad, my feeling is they're delusional. We're just warming up. >> So it can be a sustainable competitive advantage, but you have to jump S curves and be willing to jump S curves at the right time. Is that a fair difference? >> Yeah, the way I would say it to you, the S curve is shrinking, so you have less time to enjoy your victories. You know, the prediction is that-- how long will people last on a dow 500 these days? Maybe two, three years, as opposed to 20, 30, 40 years. Can we change fast enough, and is there anything wrong with the S curve ending and starting a new one? Businesses reinventing themselves constantly. Change a norm. >> Professor Langer, one of the challenges we hear from customers is keeping up with that change is really tough. How do you know what technologies, do you have the right skill set? What advice are you giving? How do people try to keep up with the change, understand what they should be doing internally versus turning to partners to be able to handle. >> I think it's energy and culture and excitement. That's the first thing that I think a lot of people are missing. You need to sell this to your organizations. You need to establish why this is such a wonderful time. Alright, and then you need to get the people in, between the millenials and the baby boomers and the gen x's, and you got to get them to work together. Because we know, from research right now, that without question, the millenials will need to move into management positions faster than any of their predecessors. Because of retirements and all of the other things that are going on. But the most important thing, which is where I see IT needing to move in, is you can't just launch one thing. You have to launch lots of things. And this is the old marketing concept, right. You don't bat a thousand. And IT needs to come out of its shell in that area and say I have to launch five, six, eight, 10 initiatives. Some of them will make it. Some of them won't. Can you imagine private equity or venture people trying to launch every company and be successful? We all know that in a market of opportunity, there are risks. And to establish that as an exciting thing So, you know what, it comes back to leadership in many ways. >> Great point, because if you're not having those failures, your returns are going to be minuscule. If you're only investing in things that are sure things, then it's pretty much guaranteed to have low single-digit returns, if that. >> Look what happened at Ford. They did everything pretty well. They never took any of the money, right, but they changed CEO's because they didn't get involved in driverless cars enough. I mean these are the things that we're-- If you're trying to catch up, it's already over. So how do you predict what's coming. And who has that? It's the data. It's the way we handle the data. It's the way we secure the data. Who's going to do that? >> So, that brings me to the dark side of all this enthusiasm, which is security. You see things like IOT, you know the bad guys have AI as well. Thoughts on security, discussions that are going on in the board room. How CIOs should be thinking about communicating to the board regarding security. >> I've done a lot of work in this area. And whether that falls into the CISO, the Chief Information Security Officer, and where they report. But the bottom line is how are they briefing their boards. And once again, anybody that knows anything about security knows that you're not going to keep 'em out. It's going to be an ongoing process. It's going to be things like okay what do we do when we have these type >> response >> How do we respond to that? How do we predict things? How do we stay ahead of that? And that is the more of the norm. And what we see, and I can give you sort of an analogy, You know when the President comes to speak in a city, what do they, you know, they close down streets, don't they? They create the unpredictability. And I think one of the marvelous challenges for IT is to create architectures, and I've been writing about this, which change so that those that are trying to attack us and they're looking for the street to take inside of the network. We got to kind of have a more dynamic architecture. To create unpredictability. So these are all of the things that come into strategy, language, how to educate our boards. How to prepare the next generation of those board members. And where will the technology people sit in those processes. >> Yeah, we've had the chance to interview some older companies. Companies 75, 150 years old, that are trying to become software companies. And they're worried about the AirBnB's of the world disrupting what they're doing. How do you see the older companies keeping pace and trying to keep up with some of young software companies? >> Sure, how do you move 280 thousand people at a major bank, for example. How do you do that? And I think there's several things that people are trying. One is investing in startups with options to obtain them and purchase them. The other is to create, for lack of a better word, labs. Parts of the company that are not as controlled, or part of the predominant culture. Which as we know historically will hold back the company. Because they will just typically try to protect the domain that has worked for them so well. So those are the two main things. Creating entities within the companies that have an ability to try new things. Or investing entrepreneurially, or even intrapreneurally with new things with options to bring them in. And then the third one, and this last one is very difficult, sort of what Apple did. One of the things that has always haunted many large companies is their install base. The fact that they're trying to support the older technologies because they don't want to lose their install base. Well remember what Steve Jobs did. He came in with a new architecture and he says either you're with me or you're not. And to some extent, which is a very hard decision, you have to start looking at that. And challenge your install base to say this is the new way, we'll help you get there, but at some point we can't support those older systems. >> One of my favorite lines in the cube, Don Tapps, God created the world in six days, but he didn't have an install base. Right, because that handcuffs companies and innovation, in a lot of cases. I mean, you saw that, you've worked at big companies. So I want to ask you, Dr. Langer, we had this, for the last 10 years, this consumerization of IT. The Amazon effect. You know, the whole mobile thing. Is technology, is IT specifically, getting less complex or more complex? >> I think it's getting far more complex. I think what has happened is business people sometimes see the ease of use. The fact that we have an interface with them, which makes life a lot easier. We see more software that can be pushed together. But be careful. We have found out with cybersecurity problems how extraordinarily complicated this world is. With that power comes complexities. Block chain, other things that are coming. It's a powerful world, but it's a complicated one. And it's not one where you want amateurs running the back end of your businesses. >> Okay, so let's talk about the role of those guys running. We've talked a lot about data. You've seen the emergence of the chief data officer, particularly in regulated industries, but increasingly in non-regulated businesses. Who should be running the technology show? Is it a business person? Is it a technologist? Is it some kind of unicorn blend of those? >> I just don't think, from what we've seen by trying marketing people, by trying business people, that they can really ultimately grasp the significance of the technical aspects of this. It's almost like asking someone who's not a doctor to run a hospital. I know theoretically you could possibly do that, but think about that. So you need that technology. I'm not caught up on the titles, but I am concerned, and I've written an article in the Wall Street Journal a couple years ago, that there are just too many c-level people floating around owning this thing. And I think, whether you call it the chief technologist, or the executive technical person, or the chief automation individual, that all those people have to be talking to each other, and have to lead up to someone who's not only understanding the strategy, but really understands the back end of keeping the lights on, and the security and everything else. The way I've always said it, the IT people have the hardest job in the world. They're fighting a two-front war. Because both of those don't necessarily mesh nicely together. Tell me another area of an organization that is a driver and a supporter at the same time. You look at HR, they're a supporter. You look at marketing, they're a driver. So the complexities of this are not just who you are, but what you're doing at any moment in time. So you could have a support person that's doing something, but at one moment, in that person's function, could be doing a driving, risk-taking responsibility. >> So what are some of the projects you're working on now? What's exciting you? >> Well, the whole idea of how to drive that strategy, how to take risks, the digital disruption era, is a tremendous opportunity. This is our day for the-- because most companies are not really clear what to do. Socially, I'm looking very closely at smart cities. This is another secret wave of things that are happening. How a city's going to function. Within five, seven years, they're predicting that 75% of the world's population will live in major cities. And you won't have to work in the city and live there. You could live somewhere else. So cities will compete. And it's all about the data, and automation. And how do organizations get closer with their governments? Because our governments can't afford to implement these things. Very interesting stuff. Not to mention the issues of the socially excluded. And underserved populations in those cities. And then finally, how does this mess with cyber risk? And how does that come together to the promotion of that role in organizations. Just a few things, and then way a little bit behind, there's of course block chain. How is that going to affect the world that we live in? >> Just curious, your thoughts on the future of jobs. You know, look about what automation's happening, kind of the hollowing out of the middle class. The opportunities and risks there. >> I think it has to do with the world of what I call supply chain. And it's amazing that we still see companies coming to me saying I can't fill positions. Particularly in the five-year range. And an inability to invest in younger talent to bring them in there. Our educational institutions obviously will be challenged. We're in a skills-based market. How do they adopt? How do we change that? We see programs like IBM launching new collar. Where they're actually considering non-degree'd people. How do universities start working together to get closer, in my opinion, to corporations. Where they have to work together. And then there is, let's be careful. There are new horizons. Space, new things to challenge that technology will bring us. 20 years ago I was at a bank which I won't mention, about the closing of branch banks. Because we thought that technology would take over online banking. Well, 20 years later, online banking's done everything we predicted, and we're opening more branches than ever before. Be careful. So, I'm a believer that, with new things come new opportunities. The question is how do governments and corporations and educational institutions get closer together. This is going to be critical as we move forward. Or else the have nots are going to grow, and that's a problem. >> Alright, we have to leave it there. Dr. Arthur Langer, sir, thanks very much for coming in. To the cube >> It's always a pleasure to be here >> It's a pleasure to have you. Alright, keep it right there everybody, we'll be back with our next guest. Dave Vollante, Stu Miniman, be right back.
SUMMARY :
Brought to you by Nutanix. We go out to the events, We're going to up level it a bit. but the reality is all of this sits but the real premise of his book at the industrial revolution, we are very early. but you have to jump S curves You know, the prediction is that-- Professor Langer, one of the challenges we hear Because of retirements and all of the other things to have low single-digit returns, if that. It's the way we handle the data. to the dark side of all this enthusiasm, which is security. It's going to be things like okay what do we do And that is the more of the norm. How do you see the older companies keeping pace And to some extent, which is a very hard decision, One of my favorite lines in the cube, Don Tapps, is business people sometimes see the ease of use. You've seen the emergence of the chief data officer, that all those people have to be talking to each other, How is that going to affect the world that we live in? kind of the hollowing out of the middle class. Or else the have nots are going to grow, and that's a problem. To the cube It's a pleasure to have you.
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Mario Angers, University of British Columbia - VeeamOn 2017 - #VeeamOn - #theCUBE
(upbeat electronic music) >> Voiceover: Live from New Orleans. It's theCUBE, covering VeeamON 2017. Brought to you by Veeam. >> We're back, Mario Angers is here. He's the senior manager of systems at the University of British Columbia. Welcome back to theCUBE, good to see you. >> Thank you, thank you. >> So how's VeeamON going? >> So far, so good. It's fabulous, actually. I love the event, cause it's not so big that you can't talk to a lot of people, and it's small enough that you get to know a lot of different folks. >> Yeah, it feels bigger, they're saying the number's 3,000. It feels bigger than that to me, but at the same time it is kind of intimate. >> Yeah no, I went to their first event, so certainly this is very different than what it was like. I think their first event was 2014? So, yeah, that's very good. >> So, tell us what's going on up at British Columbia. What's hot these days? >> Well, I spoke to this a little bit yesterday during the partner session, right? So, British Columbia's in a bit of unique position, because we have laws that prevent us from storing data outside Canada, right? So up until recently, we didn't have any of the large service providers, so we had to basically, to some degree, reinvent the wheel. So if wanted to provide or consume cloud, we had to basically build it, which is what the University of British Columbia did a few years ago. And, because we're the largest in BC, we were doing it at scale already, so we were approached by an organization inside British Columbia called BCNET, which basically services all the other higher ed, and they asked us if we wanted to provide cloud services to the community, and we've been doing this for almost three years now. >> Dave: As a partner to BCED? >> Yeah, to BCNET, yeah. >> Dave: BCNET, yeah. >> So we're basically the service operator, they're the service provider, right, but we do everything, we take care of the marketing, the communication. >> And Mark, could you walk us through, what's that stack look like? I did an interview with the OpenStack Summit with a Massachusetts higher ed cloud that they built that used OpenStack as the underlying piece. What's yours built on? >> So we went with, we're a VMware shop. So we went with the cloud directory as the front end basically, but the back end is a combination of Cisco servers, HP servers, net op storage, HP storage, data domain for our backup. Of course we use Veeam for our backup software, and then it's VMware stack end-to-end. >> Okay, it was funny, the gentlemen that I interviewed, actually, was the one who created VCD, when he was at VMware, so I'm just curious to see your viewpoint. One of the things we use to say is, cloud is not virtualization plus, but if you build a stack, if you can have kind of the orchestration and management pieces... So you feel you have a cloud, what differentiates what you have today, versus what you could have built five years ago? >> Well, I think five years ago, it would have been really challenging to provide the services in a self service capability to our end users. So today we can do that. The only involvement we have is we provision a virtual data center for our end user, and then it's self service from there, for them. We also use NSX, which is also a VMware product, so it's self service end-to-end. >> And how has your availability become better with what you have today versus what you had before? >> Veeam is a significant partner of ours, so we've been a Veeam customer for probably five or six years now, on the backup and restore side, probably about four years, and I would say it's made our jobs a lot easier. So historically our legacy backup system was just a bear and a monster to manage. So it required a huge amount of time to not just manage, but understand how it was done. With Veeam, they've really simplified that process, and we have a very large environment, and we basically have one guy managing backup. >> So it used to be, well that's pretty good productivity. So it used to be the conversation around, "Well, we're meeting our backup within the window." That was sort of the challenge. >> Mario: Yep. >> And now increasingly, it's, we want to get as close as RPO zero as possible for certain apps, not everything, as it's too expensive, and we want a much faster recovery time objective. So can you talk to us, first of all, do you converse in those terms with your line of business, and have you been able to affect those metrics? >> So, we're not quite there yet, from a sophistication, or a maturity perspective, We still have a bit of a ways to go to get there. However, can we now guarantee to our folks that we'll be able to bring workloads back within the service level that we have with our customers? Absolutely. So we can provide peace of mind now, knowing that if we lose something we can bring it back very quickly, as it's actually being restored to the production environment. >> So where do you want to go from here? It sounds like you've got the productivity thing nailed. You got one person managing all this, and you're able to meet those SLAs. What's next? >> I would say next for us is, so today we provide what I'll call a managed service around backup. So basically, the team that I manage is looking after backup for all the clients within the service, so our next step is really to provide them the ability to manage that themselves. So we're looking to do that over the summer. Once we do that, then we want to start partnering with Veeam as well and start looking at their Cloud Connect product. We've been in discussions for some time now about how we're going to do that, and that's the evolution of that. And then building on that, we're being also asked to add to the portfolio of services that we provide, and one of those services is disaster recovery as a service. So that's becoming very, very critical to the province. Vancouver is basically like San Francisco or Los Angeles. We live in one of the biggest fault zones in the world, so at one point it will happen. So now we've basically provisioned a data center in the middle of the province where it's outside your quake zone, so now we can start providing those services to our community. >> Could you speak to the relationship with Veeam with the storage arrays that you have? What's the interaction there? >> So when we went to Veeam it was really important that the full integration is there with the storage vendors that we have. So originally we were primarily in that app shop. So in that, integration was in place. So when we started looking at moving off of tape and moving onto disk for backup, we basically narrowed the list down to vendors that also fully integrated with Veeam. So we chose Data Domain, an EMC product. We've been very happy. And just recently we went to RFPing, we basically selected a new vendor for virtualization storage. And the same rules apply. Full integration needs to be in place. We need to be able to know that we're going to be able to read the data off of the storage arrays, and then move it to the backup. Without that integration, there's no guarantees that we can do that successfully. >> So a data demand customer, happy with that as the backup appliance, fast, great data reduction... Didn't EMC get you in a headlock and say, "You got to buy Networker and Avamar," and really push hard? >> Mario: Oh they tried. >> Of course, they did try. >> Okay, so what led to your decision to go with Veeam? >> The complexity of those solutions. So we're not going to reinvent how we're structured or how we're architected just to put a backup solution in place. And if you look at a lot of the other really big vendors in the marketplace today, that's basically the expectation, is okay well, you're built out like this, now you're going to have to do this in order to consume our solution. That just wasn't an option for us. >> And some people would say, "Well I get one thrown to choke and that simplifies things," but you don't buy that. >> Mario: No, not at all. I think it keeps vendors honest if you have more than one. It gives you some leverage to be able to negotiate. And to be quite honest with you, I've yet to find another vendor that provides the level of quality and support that Veeam does. And they're growing as a company, and I expect that things will change to some degree, because that's part of growing. However, so far, the experience that we've had is the same we had four years ago when they were a relatively small company. >> Can you give an example of what resonates with you as customer in terms of that service experience? >> I think as a bunch of IT guys, we think we know everything, right? So when we originally acquired Veeam, we thought, "Yeah, yeah, yeah, we get what you're telling us, but we know better than you do." So we went ahead and implemented based on what we felt was right. It wasn't right. So they didn't come over and say, "Told you so," or "We're not going to help you now, cause you decided to go this way." No, they provided us with all the support we needed in order to actually change what we had done, and there was never any finger pointing or any... It was basically, "You're a partner, we're going to help you be successful." And that's very rare, I think, in the industry today. >> Yeah, really, respecting sort of that you wanted to do it a certain way, and now I learned. >> Yeah, they did try to talk us out of it, but we decided to move in that direction anyway. To me it's like, yeah, it's a fantastic relationship. >> Anything that you've seen here today, or this week, the announcements, that was really interesting and exciting to you? >> Yeah, I think a lot of the things that are coming in Version 10 are going to allow us to expand on the things that we provide to our customers. For example, all the stuff they talk about around availability, primarily disaster recovery stuff, which is such a big thing for us. So I think this is going to add significant value. >> Mario, anything either Veeam or your vendor ecosystem that you're looking for that would make your life easier? You seem to have a pretty opinionated view of what you need. >> So to me is, we're it the business of solving problems. So as a vendor, you're not going to help me solve my problem unless you understand what my problem is. In my experience, I'm not going to say with all vendors, but with a lot of vendors in the past couple of years, is basically the caliber of the sales people I feel have changed. So it used to be that the sales folks used to be pretty knowledgeable about what they sold. Now it feels like all they're trying to do is make their quarter. And as a customer it's becoming frustrating, because I don't want to be sold to. I want someone that's going to help me solve problems, and deliver solutions to my customers. >> You must get a lot of different storage infrastructures, but NetApp is a primary supplier, of course. >> Mario: Yep, it's still very big in our environment. >> We just had NetApp on with Veeam, and they were talking about their relationship. As a customer, how do you find the relationship between Veeam and NetApp? Is there tangible value that you see in that working relationship? How do you interact with those two different companies? >> Oh of course there's tangible value. So we're an enterprise customer, right? And as we scaled within our environment, we came into a bottleneck between Veeam and NetApp. And all we had to do was expose it to both companies, and they worked together to resolve the issue. And I believe it was Version Nine that they released a fix for it. But that's been the experience, is the work that happens behind the scenes, we're not exposed to that, it always creates a positive experience for us in the end. >> We had Dave Russell on earlier from Gartner, and he was talking about pricing, and licensing, and specifically socket-based pricing, and said that that had a big impact on the marketplace. From a customer standpoint, what can you share with us about licensing, pricing, strategies that you employ, and maybe advice for other customers? >> So I think a lot of vendors are starting to try to simplify their licensing. Because if you look, I'm not going to pick on anyone specific, but they had, "Okay well we're going to sell you a number of VMs and then the storage on top of that." And it's like, okay that doesn't make sense. I don't want a PhD in math to be able to calculate how much I'm going to spend for licensing. So give me a model that is easy to manage, and I'm going to know exactly what my cost is, and have a very predictable cost going forward. And I understand Veeam has a couple different model, but they're still very simple. So you're either subscription or you're socket. So to me, just keep it simple. >> Dave: What's your preference? >> Right now it's socket. However, I'm not opposed to looking at something different. If it makes sense for my clients, I'm perfect fine with it. >> When you go subscription, does that have an effect? Does your CFO like that? Switching to a radical model? >> Well, we're just basically turning our capital into operational. And as long as my base cost doesn't change, I think it's perfectly fine. >> Dave: So from a capital budget standpoint, it's got to be neutral and go from there. >> Excellent, alright Mario, thanks for coming on theCUBE. Great insights. >> Thank you for having me. >> Dave: You're very welcome. Keep it right there, everybody, we'll be back with our next guest. This is theCUBE, Stu Miniman, Dave Vellante. We'll be right back. (upbeat electronic music)
SUMMARY :
Brought to you by Veeam. Welcome back to theCUBE, good to see you. I love the event, cause it's not so big that you can't It feels bigger than that to me, so certainly this is very different than what it was like. So, tell us what's going on up at British Columbia. So up until recently, we didn't have any of the large but we do everything, we take care of the marketing, And Mark, could you walk us through, what's So we went with the cloud directory So you feel you have a cloud, So today we can do that. So it required a huge amount of time to not just manage, So it used to be, well that's pretty good productivity. So can you talk to us, So we can provide peace of mind now, So where do you want to go from here? add to the portfolio of services that we provide, So originally we were primarily in that app shop. So a data demand customer, happy with that as the And if you look at a lot of the other really big vendors "Well I get one thrown to choke and that simplifies things," is the same we had four years ago but we know better than you do." Yeah, really, respecting sort of that you wanted to do it but we decided to move in that direction anyway. So I think this is going to add significant value. You seem to have a pretty opinionated view of what you need. So to me is, we're it the business of solving problems. but NetApp is a primary supplier, of course. that you see in that working relationship? And all we had to do was expose it to both companies, and said that that had a big impact on the marketplace. So give me a model that is easy to manage, However, I'm not opposed to looking at something different. And as long as my base cost doesn't change, it's got to be neutral and go from there. we'll be back with our next guest.
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Poojan Kumar, Clumio & Paul Meighan, Amazon S3 | AWS re:Invent 2022
>>Good afternoon and welcome back to the Classiest Show in Technology. This is the Cube we are at AWS Reinvent 2022 in Fabulous Sin City. That's why I've got my sequence on. We love a little Vegas, don't we? I'm joined by John Farer, another, another Vegas >>Fan. I don't have my sequence, I left it in my room. We're >>Gonna have to figure out how to get us 20 as soon as possible. What's been your biggest shock for you at the show so far? >>Well, I think the data story and security is so awesome. I love how that's front and center. If you look at the minutes of the keynote of Adamski, the CEO on day one, it's all bulked into data and security. All worked hand in hand. That's on top of already the innovation of their infrastructure. So I think you're gonna see a lot of interplay going on in this next segment. It's gonna tell a lot of that innovation story that's coming next. It's pretty awesome. >>It is pretty awesome, and I'm super excited. It's not only what we do here on the Cube, it's also in my show notes. We are gonna be geeking out for the next segment. Please welcome Paul and Puja. Wonderful to have you both here. Paul from Amazon, s3, glacier, and Pujan, CEO of kuo. I wanna turn to you Pujan, to start us off, just in case the audience isn't familiar, give us the Kuo pitch. >>Yeah, so basically Kuo is a, a backup as a service offering, right? Built in AWS four aws, right? And effectively going after, you know, any service that a customer uses on top of aws, right? And so a lot of the data sitting on s3, right? So that's been like our, our big use case going and basically building backup and air gap protection for, for s3. But we basically go to every other service, e c two, ebs, dynamo, you know, you name it, right? So basically do the whole thing >>And the relationship with aws. Can you guys share, I mean, you got you here together. You guys are a great partnership. Born in the cloud, operation in the cloud. Absolutely. I think talk about the partnership with aws. >>Absolutely. I think the last five years of building on AWS has been phenomenal, right? And I love the platform. It's, it's a very pure platform for us. You know, the APIs and, and the access you get and access you get to the service teams like Paul sitting here and the other teams you have gotten access to, I think has been phenomenal. But we also have, I would say, pushed the envelope in terms of how innovative we have been and how aggressive we have been in utilizing all the innovation that AWS has built in over the last few years. But it would not have happened without the fantastic partnership with the service teams. >>Paul, talk about the, AM the S3 part of this. What's the story there? >>Well, it's been great working with the CUO team over the course of the last few years. We were just upstairs diving deep into the, to the features that they're taking advantage of. They really push us hard on behalf of customers, and it's been a, it's just been a great relationship over the last years. >>That's awesome. And the ecosystem at such a, we're gonna hear tomorrow, the keynote on the, from Aruba who's gonna tend over the ecosystem. You guys are working together. There's a lot of strategic partnerships, so much collaboration between you guys that makes it very, this is the next gen cloud of cloud environment we're seeing. And you heard the, the economies around the corner. It's still gonna be challenging, but still there's more growth in the cloud. This is not stopping. This is impacts the customers. What are the customers saying to you guys when you work backwards from their needs? They want it faster, easier, cheaper. They want it more integrated. What are some of the things, all those you guys hearing from customers? >>So for us, you know, if you think about it, like, you know, as people are moving to the cloud, especially like take a use case like s3, right? So much of critical data sitting on top of S3 today. And so what folks have realized that as they're, you know, putting all of those, you know, what, over two 50 trillion objects, you know, sitting on s3, a lot of them need backup and data protection because there could be accidental deletions, there could be software bugs, there could be a ransomware type event due to which you need a second copy of the data that is outside of your security domain, right? But again, that needs to get be done at the, at the right price point, right? And that's where like a technology like Columbia comes in because since we've been built on the cloud, we've optimized it correctly. So especially for folks who are very cost conscious, given the macroeconomic conditions, we are heading into a technology that's built correctly so that, you know, you get the right architecture and the right solution at the right price point and the scale, right? Talking about trillions of objects, billions of objects within a single customer, within a single bucket sometimes. And that's where Columbia comes in. Cause we basically do that at scale without, again, impacting the, the customer's wallet more than it needs to. >>The porridge has to be the right temperature and the right size bowl. With the right spoon. You've got a lot of complexity when it comes to solving those customer challenges. You have a couple customer story examples you're allowed to share with us. Correct? Paul, do you want to kick one off? Go ahead. Oh, puja. All right. >>No, absolutely. I think there's a ton of them. I, I'll talk about, you know, want to begin with like Cox Automotive, right? A phenomenal customer that we, all of us have worked together with them. And again, looking for a solution to backup S3 to essentially go air gap protection outside of their account, right? They looked at doing it themselves, right? They thought they'll go and basically do it themselves. And then they fortunately bumped into Columbia, they looked at our architecture, looked at what it would really go and take to build it. And guess what, sitting in 2022, getting 23 right now, nobody wants to go and build this themselves. They actually want a turnkey solution that just does it, right? And so, again, we are a phenomenal joint customer of ours doing this at a pretty massive scale, right? And there are many more like that. There's Warner Brothers that are essentially going into the cloud from on premises, right? And they're going really fast accelerating the usage on aws again, looking at, you know, backup and data protection and using clum because of our extreme simplicity that we provide. >>Yeah, I think it's, you've got a, a lot of different people solving different problems that you're working with all the time. Millions of customers. Well, how do you prioritize? >>Well, for us, it really all comes down to fundamentals, right? So Amazon, s3 s unique distributed architecture delivers industry leading durability, availability, performance and security at virtually unlimited scale, right? And it's really been delivering on the fundamentals that has earned the trust of so many customers of all sizes and industries over the course of over 16 years. Now, in terms of how we prioritize on behalf of those customers, we always say that 90% of our roadmap comes directly from what customers are telling us is important. And a large number of our customers now are using S3 through lumino, which is why the relationship is so important. We're here talking about customer use cases here at the show, and we do that regularly throughout the year as well. And that's, that's how we land on a road. >>And what are the, what are the top stories from customers? What, what are they telling you? What's the number one top three things you're hearing? >>I tell you, like, again, it just comes down to the fundamentals, right? Of security, availability, durability and performance at virtually unlimited scale. Like that is the first customer first discussions that we have with customers talking about durable storage, for >>Sure. What I find interesting in, you mentioned scale, right? That comes up a lot scale with data. Yeah. That we heard data. The big theme here, security, what's in my S3 bucket? Can you find out what's in there? Is it backed up properly? How do I get it back? Where's the ransomware? Why not just target the ransomware? So how do you navigate the, the security challenges, the, the need to store all that scale data? What's the secret sauce? >>Yeah, so I think the, the big thing is we'll start with the, you know, how we have architected the product, right? If you think about it, this, you're dealing with a lot of scale, right? You get to a hundred million, a billion and billions very fast on S3 few, especially on a cloud native application. So it starts with the visibility, right? It's basically about, like we have things where you do, where you create a subset of your buckets called protection groups that you can essentially, you know, do it based on prefixes. So now you can essentially figure out what prefix you want to back up and what you don't want to back up. Maybe there's log data that you don't care about, so you don't back that up, right? And it all starts with that visibility that you give. And the prefix level data protection then comes the scale, which is where I was telling you, right? We have basically built an orchestration engine, right? It's like we call the ES for Lambdas, right? So we have a internal orchestration engine and essentially what what we have done is we have our own language internally that spawns off these lambdas, right? And they go after these S3 partitions do the right things and then you basically reel them back. So things like that that we do that are not possible if you're not built on the >>Clock. Well also, I mean, just mind blowing and go back 10 years. Yeah. I mean you got Lambda. What you're talking about here is the gift of the cloud innovation. Yeah. So the benefit of S3 is now accelerated. This is the story this year. Yeah. I mean they're highlighting it at scale, not just in the data, but like what we knew when Lambda came out and what S3 could do. But now mainstream solutions are coming in. Does that change your backup plans? Because we're gonna see a lot more end to end, lot more solutions. We heard that on the keynote. Some are saying it's more complexity. Of course it might, but you can abstract another way with the cloud that's the best part of the cloud. So these abstraction leads. So what's your view on that? But I wanna get your thoughts because you guys are perfectly positioned for this scale, but there's more coming. Yes. Yes. Exactly. What, how are you looking at that? >>So again, I think the, you know, obviously the, the S3 teams and every team in AWS is basically pushing the envelope in terms of innovation. But the key for a partner like us is to go and take that innovation. A lot of complex architectures behind the scene. But what you deliver to the customer is simple. I'll give you one more example. One of the things we launched that, you know, Paul and others are very excited about, is this ability to do instant access on the backup, right? So you could have billions of objects that you backed up. Maybe you need just 10,000 of them for a DR test. And we can basically create like an instant virtual bucket on top of that backup that you can instantly restore >>Spinning up a sandbox of temporary data to go check it >>Out. Exactly. Offer an inte application. >>Think we're geeking out right now. >>Yeah, I know. Brought that part of the segment, John. Don't worry, we're safely there. But, >>But that's the thing, right? That all that is possible because of all the, the scale and innovation and all the APIs and everything that, you know, Paul and the team gives us that we go and build on top of >>Paul, geek out on with us on this. We >>Are super excited for instant restore >>For store. I mean, automation programmability. >>It is, I mean it's the logical next step for backup in the cloud. Exactly. Yeah. But it's a super hard engineering problem to go solve for customers. I mean, the RTO benefits alone are super compelling, but then there's a cost element as well of not having to bring back all that stuff for a test restore, for example. And so it's, it's been really great to, to work with the team on that. We have some ideas on how we may help solve it from our side, and we're looking forward to collaborating on it. >>This is a great illustration of what I was writing about this week around the classic cloud, which is great. And as Adam said, and used like to use the word and, and you got this new functionality we're seeing emerge from the growth. Yes. From the companies that are built on Amazon web services that are growing. You're a partner, they have a lot of other partners and people are taking over restaurant here off action. I mean, there's real growth and new functionality on top of aws. You guys are no different. What's, are you prepared for that? Are you ready to go? >>Yeah, no, absolutely. And I think if you think about, if you think about it, right, I think it's also about doing this without impacting the primary application. Like if the customer is running a primary application at scale on s3, a backup application like ours can't come in and really mess with that. So I think being able to do things where, and this is where you solve really hard computer science problems, right? Where you're bottling yourself. If you are essentially seeing any kind of, you know, interfering with the primary, you're going to cut yourself down. You're gonna go after a different partition. So there are a lot of things you need to do behind the scenes, which is again, all the complexity, all of that, but deliver the, to the customer a very, very simple thing. >>You know, Paul, I wanna get your thoughts and I want you to chime in. Yeah. In 2014, I interviewed Steven Schmidt, my first interview with the, he was the CISO then, and now he's a CSO and, and former ciso, he's back at that time, the word was the cloud's not secure. Now we're talking about security. Just in the complexity of how you're partitioning and managing your sub portions, how you explained it, it's harder for the attackers. The cloud in its in its architecture has become a more secure environment. Yeah. Well, and getting more secure as you have laying out this, this is a new dynamic. This is good. Can you explain the, >>I mean, I, I can just tell you that at AWS security is job zero and that it will always be our number one priority, right? We have a, an infrastructure with under AWS that is vetted and approved to run even top secret workloads, which benefits all customers in all regions. >>And your, your security posture is embedded on top of that. And you got your own stuff. >>Yeah. And if you think of it as a shared responsibility model, so security of the cloud is the responsibility of the cloud provider, but then security of the data on top of it. Like you, you go and delete stuff, your software goes and does something that resiliency, the integrity of the data is your responsibility as a customer. And that's where, you know, we come in. Who >>Shared responsibility has been such a hot topic all week. Yeah. >>I gotta ask him one more question. Cause this is fascinating. And we are talking about on the cube all day today after we saw the announcement and Adam's comment on the cube, Adams LE's comment on the keynote. I mean, he said, if you're gonna tighten your belt, meaning economic cost recovery, re right sizing. If you want to tighten your belt, come to the cloud. So I have to ask you guys, Puja, if you can comment, that'd be great. There's a lot of other competitors out there that aren't born on aws. What is the customer gonna do when they tighten the build? What does that mean? They're gonna go to, to the individual contracts. They're gonna work in the marketplace. I mean this, there's a new dynamic in town. It's called AWS 2022. They weren't really around much in the recession of 2008. They were just starting to grow. Now they're an economic force. People like yourselves have embedded in there. There's a lot of competition. What's gonna happen? >>I think people are gonna just go to a place like, you know, AWS marketplace. You're going to essentially look for solutions and essentially like, and, and the right solutions built in are going to be self-service like aws. It's a very self-service thing. A hundred percent. So you go and do self-service, you figure out what's working, what's not working. Also, the model has to be consumption oriented. No longer can you expect the customer to go and pay a bunch of money for shelfware, right? It's like, like how we charge how AWS charges, which is you pay for what you consume. That and all has to be front and center, >>Right? I think that's a really, I think that's a really important >>Point. It's time >>And I think it's time. So we have a new challenge on the cube. We give you 30 seconds roughly to give us your extraordinarily hot take your shining thought leadership moment and, and highlight what you think is the most important takeaway from the show. The biggest soundbite, the juiciest announcement. Paul, I'll >>Start with an Instagram. Real basically. Yeah. Okay. >>Yeah. Hi. Go. I would just say from an S3 perspective, over the course of the last several years, we've really seen workloads shift from just backup and recovery and static images on websites to data lake analytics applications. And you continue to see that here. And I can tell you that some of these scaled applications are running at enormous mind blowing scale, right? And so, so every year we come here, we talk to customers, and it's just every year it sort of blows me away. And I've been in the storage industry for a long time and it's just is, it blows me away. Just the scale at customers are running in >>And >>Blowing scale. And when it comes to backup, let me just say that it's easy to back up and recover a single object, but doing an easy thing, a billion or 10 billion times over, that's actually quite hard. >>And just to, just to bold that a little bit, just pull out my highlighter. S3 now has over 280 trillion objects. That's a lot. >>That's a lot of objects. >>Yeah. You are not, you are not kidding. When you talk about scale, I mean, this is the most scalable. >>That's not solution's not there. Yeah. That, that's right. And we wake up every, we have a culture of durability and we wake up every single day to raise the bar on the fundamentals and make sure that every single one of those objects is protected and safe. >>Okay. You, I, >>I can't imagine worrying about two, two 80 trillion different things. >>Let's go. You're Instagram real >>For me again, you know, between S3 and us, we are two players out there that are really, you know, processing the data at the end of the day, right? And so I'm very excited about, you know, what we are going to do more and more with the instant restore capability where we can integrate third party services on top of it that can do more things with the data that is not, not passively sitting, but now becomes active data that you can analyze and do things with. So that's something where we take this to the next level is something that I'm super excited about. >>There's a lot to be excited about and, and we're excited to have you. We're excited to hear what happens next. Excited to see more collaboration like this. Paul Pon, thank you so much for joining us here on the show. Thank all of you from for tuning into our continuous wall to wall super thrilling live coverage of AWS reinvent here in fabulous Las Vegas, Nevada, with John Furrier. I'm Savannah Peterson. We're the cube, the leading source for high tech coverage.
SUMMARY :
This is the Cube we are at AWS Reinvent 2022 in Fabulous Sin We're Gonna have to figure out how to get us 20 as soon as possible. If you look at the minutes of the keynote of Adamski, the CEO on day one, it's all bulked into data Wonderful to have you both here. And effectively going after, you know, any service that And the relationship with aws. and the access you get and access you get to the service teams like Paul sitting here and the other teams you have gotten access What's the story there? of customers, and it's been a, it's just been a great relationship over the last years. What are the customers saying to you guys when you work backwards And so what folks have realized that as they're, you know, putting all of those, you know, what, Paul, do you want to kick one off? I, I'll talk about, you know, want to begin with like Cox Automotive, Well, how do you prioritize? And it's really been delivering on the fundamentals that has earned the trust of so many customers Like that is the first customer first discussions that we have with customers talking about durable So how do you navigate the, the security challenges, And it all starts with that visibility that you give. I mean you got Lambda. One of the things we launched that, you know, Paul and others are very excited about, is this ability to do instant Offer an inte application. Brought that part of the segment, John. Paul, geek out on with us on this. I mean, automation programmability. I mean, the RTO benefits alone are and you got this new functionality we're seeing emerge from the growth. And I think if you think about, if you think about it, right, I think it's also about doing this without Well, and getting more secure as you have laying I mean, I, I can just tell you that at AWS security is job zero and that And you got your own you know, we come in. Yeah. So I have to ask you I think people are gonna just go to a place like, you know, AWS marketplace. It's time shining thought leadership moment and, and highlight what you think is the Start with an Instagram. And I can tell you that some of these scaled applications are running at enormous And when it comes to backup, let me just say that it's easy to back up and recover a single object, And just to, just to bold that a little bit, just pull out my highlighter. When you talk about scale, I mean, this is the most scalable. And we wake up every, we have a culture of durability and we wake You're Instagram real you know, processing the data at the end of the day, right? Thank all of you from for tuning into our continuous wall to wall super thrilling
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Evan Kaplan, InfluxData | AWS re:invent 2022
>>Hey everyone. Welcome to Las Vegas. The Cube is here, live at the Venetian Expo Center for AWS Reinvent 2022. Amazing attendance. This is day one of our coverage. Lisa Martin here with Day Ante. David is great to see so many people back. We're gonna be talk, we've been having great conversations already. We have a wall to wall coverage for the next three and a half days. When we talk to companies, customers, every company has to be a data company. And one of the things I think we learned in the pandemic is that access to real time data and real time analytics, no longer a nice to have that is a differentiator and a competitive all >>About data. I mean, you know, I love the topic and it's, it's got so many dimensions and such texture, can't get enough of data. >>I know we have a great guest joining us. One of our alumni is back, Evan Kaplan, the CEO of Influx Data. Evan, thank you so much for joining us. Welcome back to the Cube. >>Thanks for having me. It's great to be here. So here >>We are, day one. I was telling you before we went live, we're nice and fresh hosts. Talk to us about what's new at Influxed since the last time we saw you at Reinvent. >>That's great. So first of all, we should acknowledge what's going on here. This is pretty exciting. Yeah, that does really feel like, I know there was a show last year, but this feels like the first post Covid shows a lot of energy, a lot of attention despite a difficult economy. In terms of, you know, you guys were commenting in the lead into Big data. I think, you know, if we were to talk about Big Data five, six years ago, what would we be talking about? We'd been talking about Hadoop, we were talking about Cloudera, we were talking about Hortonworks, we were talking about Big Data Lakes, data stores. I think what's happened is, is this this interesting dynamic of, let's call it if you will, the, the secularization of data in which it breaks into different fields, different, almost a taxonomy. You've got this set of search data, you've got this observability data, you've got graph data, you've got document data and what you're seeing in the market and now you have time series data. >>And what you're seeing in the market is this incredible capability by developers as well and mostly open source dynamic driving this, this incredible capability of developers to assemble data platforms that aren't unicellular, that aren't just built on Hado or Oracle or Postgres or MySQL, but in fact represent different data types. So for us, what we care about his time series, we care about anything that happens in time, where time can be the primary measurement, which if you think about it, is a huge proportion of real data. Cuz when you think about what drives ai, you think about what happened, what happened, what happened, what happened, what's going to happen. That's the functional thing. But what happened is always defined by a period, a measurement, a time. And so what's new for us is we've developed this new open source engine called IOx. And so it's basically a refresh of the whole database, a kilo database that uses Apache Arrow, par K and data fusion and turns it into a super powerful real time analytics platform. It was already pretty real time before, but it's increasingly now and it adds SQL capability and infinite cardinality. And so it handles bigger data sets, but importantly, not just bigger but faster, faster data. So that's primarily what we're talking about to show. >>So how does that affect where you can play in the marketplace? Is it, I mean, how does it affect your total available market? Your great question. Your, your customer opportunities. >>I think it's, it's really an interesting market in that you've got all of these different approaches to database. Whether you take data warehouses from Snowflake or, or arguably data bricks also. And you take these individual database companies like Mongo Influx, Neo Forge, elastic, and people like that. I think the commonality you see across the volume is, is many of 'em, if not all of them, are based on some sort of open source dynamic. So I think that is an in an untractable trend that will continue for on. But in terms of the broader, the broader database market, our total expand, total available tam, lots of these things are coming together in interesting ways. And so the, the, the wave that will ride that we wanna ride, because it's all big data and it's all increasingly fast data and it's all machine learning and AI is really around that measurement issue. That instrumentation the idea that if you're gonna build any sophisticated system, it starts with instrumentation and the journey is defined by instrumentation. So we view ourselves as that instrumentation tooling for understanding complex systems. And how, >>I have to follow quick follow up. Why did you say arguably data bricks? I mean open source ethos? >>Well, I was saying arguably data bricks cuz Spark, I mean it's a great company and it's based on Spark, but there's quite a gap between Spark and what Data Bricks is today. And in some ways data bricks from the outside looking in looks a lot like Snowflake to me looks a lot like a really sophisticated data warehouse with a lot of post-processing capabilities >>And, and with an open source less >>Than a >>Core database. Yeah. Right, right, right. Yeah, I totally agree. Okay, thank you for that >>Part that that was not arguably like they're, they're not a good company or >>No, no. They got great momentum and I'm just curious. Absolutely. You know, so, >>So talk a little bit about IOx and, and what it is enabling you guys to achieve from a competitive advantage perspective. The key differentiators give us that scoop. >>So if you think about, so our old storage engine was called tsm, also open sourced, right? And IOx is open sourced and the old storage engine was really built around this time series measurements, particularly metrics, lots of metrics and handling those at scale and making it super easy for developers to use. But, but our old data engine only supported either a custom graphical UI that you'd build yourself on top of it or a dashboarding tool like Grafana or Chronograph or things like that. With IOCs. Two or three interventions were important. One is we now support, we'll support things like Tableau, Microsoft, bi, and so you're taking that same data that was available for instrumentation and now you're using it for business intelligence also. So that became super important and it kind of answers your question about the expanded market expands the market. The second thing is, when you're dealing with time series data, you're dealing with this concept of cardinality, which is, and I don't know if you're familiar with it, but the idea that that it's a multiplication of measurements in a table. And so the more measurements you want over the more series you have, you have this really expanding exponential set that can choke a database off. And the way we've designed IIS to handle what we call infinite cardinality, where you don't even have to think about that design point of view. And then lastly, it's just query performance is dramatically better. And so it's pretty exciting. >>So the unlimited cardinality, basically you could identify relationships between data and different databases. Is that right? Between >>The same database but different measurements, different tables, yeah. Yeah. Right. Yeah, yeah. So you can handle, so you could say, I wanna look at the way, the way the noise levels are performed in this room according to 400 different locations on 25 different days, over seven months of the year. And that each one is a measurement. Each one adds to cardinality. And you can say, I wanna search on Tuesdays in December, what the noise level is at 2:21 PM and you get a very quick response. That kind of instrumentation is critical to smarter systems. How are >>You able to process that data at at, in a performance level that doesn't bring the database to its knees? What's the secret sauce behind that? >>It's AUM database. It's built on Parque and Apache Arrow. But it's, but to say it's nice to say without a much longer conversation, it's an architecture that's really built for pulling that kind of data. If you know the data is time series and you're looking for a time measurement, you already have the ability to optimize pretty dramatically. >>So it's, it's that purpose built aspect of it. It's the >>Purpose built aspect. You couldn't take Postgres and do the same >>Thing. Right? Because a lot of vendors say, oh yeah, we have time series now. Yeah. Right. So yeah. Yeah. Right. >>And they >>Do. Yeah. But >>It's not, it's not, the founding of the company came because Paul Dicks was working on Wall Street building time series databases on H base, on MyQ, on other platforms and realize every time we do it, we have to rewrite the code. We build a bunch of application logic to handle all these. We're talking about, we have customers that are adding hundreds of millions to billions of points a second. So you're talking about an ingest level. You know, you think about all those data points, you're talking about ingest level that just doesn't, you know, it just databases aren't designed for that. Right? And so it's not just us, our competitors also build good time series databases. And so the category is really emergent. Yeah, >>Sure. Talk about a favorite customer story they think really articulates the value of what Influx is doing, especially with IOx. >>Yeah, sure. And I love this, I love this story because you know, Tesla may not be in favor because of the latest Elon Musker aids, but, but, but so we've had about a four year relationship with Tesla where they built their power wall technology around recording that, seeing your device, seeing the stuff, seeing the charging on your car. It's all captured in influx databases that are reporting from power walls and mega power packs all over the world. And they report to a central place at, at, at Tesla's headquarters and it reports out to your phone and so you can see it. And what's really cool about this to me is I've got two Tesla cars and I've got a Tesla solar roof tiles. So I watch this date all the time. So it's a great customer story. And actually if you go on our website, you can see I did an hour interview with the engineer that designed the system cuz the system is super impressive and I just think it's really cool. Plus it's, you know, it's all the good green stuff that we really appreciate supporting sustainability, right? Yeah. >>Right, right. Talk about from a, what's in it for me as a customer, what you guys have done, the change to IOCs, what, what are some of the key features of it and the key values in it for customers like Tesla, like other industry customers as well? >>Well, so it's relatively new. It just arrived in our cloud product. So Tesla's not using it today. We have a first set of customers starting to use it. We, the, it's in open source. So it's a very popular project in the open source world. But the key issues are, are really the stuff that we've kind of covered here, which is that a broad SQL environment. So accessing all those SQL developers, the same people who code against Snowflake's data warehouse or data bricks or Postgres, can now can code that data against influx, open up the BI market. It's the cardinality, it's the performance. It's really an architecture. It's the next gen. We've been doing this for six years, it's the next generation of everything. We've seen how you make time series be super performing. And that's only relevant because more and more things are becoming real time as we develop smarter and smarter systems. The journey is pretty clear. You instrument the system, you, you let it run, you watch for anomalies, you correct those anomalies, you re instrument the system. You do that 4 billion times, you have a self-driving car, you do that 55 times, you have a better podcast that is, that is handling its audio better, right? So everything is on that journey of getting smarter and smarter. So >>You guys, you guys the big committers to IOCs, right? Yes. And how, talk about how you support the, develop the surrounding developer community, how you get that flywheel effect going >>First. I mean it's actually actually a really kind of, let's call it, it's more art than science. Yeah. First of all, you you, you come up with an architecture that really resonates for developers. And Paul Ds our founder, really is a developer's developer. And so he started talking about this in the community about an architecture that uses Apache Arrow Parque, which is, you know, the standard now becoming for file formats that uses Apache Arrow for directing queries and things like that and uses data fusion and said what this thing needs is a Columbia database that sits behind all of this stuff and integrates it. And he started talking about it two years ago and then he started publishing in IOCs that commits in the, in GitHub commits. And slowly, but over time in Hacker News and other, and other people go, oh yeah, this is fundamentally right. >>It addresses the problems that people have with things like click cows or plain databases or Coast and they go, okay, this is the right architecture at the right time. Not different than original influx, not different than what Elastic hit on, not different than what Confluent with Kafka hit on and their time is you build an audience of people who are committed to understanding this kind of stuff and they become committers and they become the core. Yeah. And you build out from it. And so super. And so we chose to have an MIT open source license. Yeah. It's not some secondary license competitors can use it and, and competitors can use it against us. Yeah. >>One of the things I know that Influx data talks about is the time to awesome, which I love that, but what does that mean? What is the time to Awesome. Yeah. For developer, >>It comes from that original story where, where Paul would have to write six months of application logic and stuff to build a time series based applications. And so Paul's notion was, and this was based on the original Mongo, which was very successful because it was very easy to use relative to most databases. So Paul developed this commitment, this idea that I quickly joined on, which was, hey, it should be relatively quickly for a developer to build something of import to solve a problem, it should be able to happen very quickly. So it's got a schemaless background so you don't have to know the schema beforehand. It does some things that make it really easy to feel powerful as a developer quickly. And if you think about that journey, if you feel powerful with a tool quickly, then you'll go deeper and deeper and deeper and pretty soon you're taking that tool with you wherever you go, it becomes the tool of choice as you go to that next job or you go to that next application. And so that's a fundamental way we think about it. To be honest with you, we haven't always delivered perfectly on that. It's generally in our dna. So we do pretty well, but I always feel like we can do better. >>So if you were to put a bumper sticker on one of your Teslas about influx data, what would it >>Say? By the way, I'm not rich. It just happened to be that we have two Teslas and we have for a while, we just committed to that. The, the, so ask the question again. Sorry. >>Bumper sticker on influx data. What would it say? How, how would I >>Understand it be time to Awesome. It would be that that phrase his time to Awesome. Right. >>Love that. >>Yeah, I'd love it. >>Excellent time to. Awesome. Evan, thank you so much for joining David, the >>Program. It's really fun. Great thing >>On Evan. Great to, you're on. Haven't Well, great to have you back talking about what you guys are doing and helping organizations like Tesla and others really transform their businesses, which is all about business transformation these days. We appreciate your insights. >>That's great. Thank >>You for our guest and Dave Ante. I'm Lisa Martin, you're watching The Cube, the leader in emerging and enterprise tech coverage. We'll be right back with our next guest.
SUMMARY :
And one of the things I think we learned in the pandemic is that access to real time data and real time analytics, I mean, you know, I love the topic and it's, it's got so many dimensions and such Evan, thank you so much for joining us. It's great to be here. Influxed since the last time we saw you at Reinvent. terms of, you know, you guys were commenting in the lead into Big data. And so it's basically a refresh of the whole database, a kilo database that uses So how does that affect where you can play in the marketplace? And you take these individual database companies like Mongo Influx, Why did you say arguably data bricks? And in some ways data bricks from the outside looking in looks a lot like Snowflake to me looks a lot Okay, thank you for that You know, so, So talk a little bit about IOx and, and what it is enabling you guys to achieve from a And the way we've designed IIS to handle what we call infinite cardinality, where you don't even have to So the unlimited cardinality, basically you could identify relationships between data And you can say, time measurement, you already have the ability to optimize pretty dramatically. So it's, it's that purpose built aspect of it. You couldn't take Postgres and do the same So yeah. And so the category is really emergent. especially with IOx. And I love this, I love this story because you know, what you guys have done, the change to IOCs, what, what are some of the key features of it and the key values in it for customers you have a self-driving car, you do that 55 times, you have a better podcast that And how, talk about how you support architecture that uses Apache Arrow Parque, which is, you know, the standard now becoming for file And you build out from it. One of the things I know that Influx data talks about is the time to awesome, which I love that, So it's got a schemaless background so you don't have to know the schema beforehand. It just happened to be that we have two Teslas and we have for a while, What would it say? Understand it be time to Awesome. Evan, thank you so much for joining David, the Great thing Haven't Well, great to have you back talking about what you guys are doing and helping organizations like Tesla and others really That's great. You for our guest and Dave Ante.
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The Truth About MySQL HeatWave
>>When Oracle acquired my SQL via the Sun acquisition, nobody really thought the company would put much effort into the platform preferring to focus all the wood behind its leading Oracle database, Arrow pun intended. But two years ago, Oracle surprised many folks by announcing my SQL Heatwave a new database as a service with a massively parallel hybrid Columbia in Mary Mary architecture that brings together transactional and analytic data in a single platform. Welcome to our latest database, power panel on the cube. My name is Dave Ante, and today we're gonna discuss Oracle's MySQL Heat Wave with a who's who of cloud database industry analysts. Holgar Mueller is with Constellation Research. Mark Stammer is the Dragon Slayer and Wikibon contributor. And Ron Westfall is with Fu Chim Research. Gentlemen, welcome back to the Cube. Always a pleasure to have you on. Thanks for having us. Great to be here. >>So we've had a number of of deep dive interviews on the Cube with Nip and Aggarwal. You guys know him? He's a senior vice president of MySQL, Heatwave Development at Oracle. I think you just saw him at Oracle Cloud World and he's come on to describe this is gonna, I'll call it a shock and awe feature additions to to heatwave. You know, the company's clearly putting r and d into the platform and I think at at cloud world we saw like the fifth major release since 2020 when they first announced MySQL heat wave. So just listing a few, they, they got, they taken, brought in analytics machine learning, they got autopilot for machine learning, which is automation onto the basic o l TP functionality of the database. And it's been interesting to watch Oracle's converge database strategy. We've contrasted that amongst ourselves. Love to get your thoughts on Amazon's get the right tool for the right job approach. >>Are they gonna have to change that? You know, Amazon's got the specialized databases, it's just, you know, the both companies are doing well. It just shows there are a lot of ways to, to skin a cat cuz you see some traction in the market in, in both approaches. So today we're gonna focus on the latest heat wave announcements and we're gonna talk about multi-cloud with a native MySQL heat wave implementation, which is available on aws MySQL heat wave for Azure via the Oracle Microsoft interconnect. This kind of cool hybrid action that they got going. Sometimes we call it super cloud. And then we're gonna dive into my SQL Heatwave Lake house, which allows users to process and query data across MyQ databases as heatwave databases, as well as object stores. So, and then we've got, heatwave has been announced on AWS and, and, and Azure, they're available now and Lake House I believe is in beta and I think it's coming out the second half of next year. So again, all of our guests are fresh off of Oracle Cloud world in Las Vegas. So they got the latest scoop. Guys, I'm done talking. Let's get into it. Mark, maybe you could start us off, what's your opinion of my SQL Heatwaves competitive position? When you think about what AWS is doing, you know, Google is, you know, we heard Google Cloud next recently, we heard about all their data innovations. You got, obviously Azure's got a big portfolio, snowflakes doing well in the market. What's your take? >>Well, first let's look at it from the point of view that AWS is the market leader in cloud and cloud services. They own somewhere between 30 to 50% depending on who you read of the market. And then you have Azure as number two and after that it falls off. There's gcp, Google Cloud platform, which is further way down the list and then Oracle and IBM and Alibaba. So when you look at AWS and you and Azure saying, hey, these are the market leaders in the cloud, then you start looking at it and saying, if I am going to provide a service that competes with the service they have, if I can make it available in their cloud, it means that I can be more competitive. And if I'm compelling and compelling means at least twice the performance or functionality or both at half the price, I should be able to gain market share. >>And that's what Oracle's done. They've taken a superior product in my SQL heat wave, which is faster, lower cost does more for a lot less at the end of the day and they make it available to the users of those clouds. You avoid this little thing called egress fees, you avoid the issue of having to migrate from one cloud to another and suddenly you have a very compelling offer. So I look at what Oracle's doing with MyQ and it feels like, I'm gonna use a word term, a flanking maneuver to their competition. They're offering a better service on their platforms. >>All right, so thank you for that. Holger, we've seen this sort of cadence, I sort of referenced it up front a little bit and they sat on MySQL for a decade, then all of a sudden we see this rush of announcements. Why did it take so long? And and more importantly is Oracle, are they developing the right features that cloud database customers are looking for in your view? >>Yeah, great question, but first of all, in your interview you said it's the edit analytics, right? Analytics is kind of like a marketing buzzword. Reports can be analytics, right? The interesting thing, which they did, the first thing they, they, they crossed the chasm between OTP and all up, right? In the same database, right? So major engineering feed very much what customers want and it's all about creating Bellevue for customers, which, which I think is the part why they go into the multi-cloud and why they add these capabilities. And they certainly with the AI capabilities, it's kind of like getting it into an autonomous field, self-driving field now with the lake cost capabilities and meeting customers where they are, like Mark has talked about the e risk costs in the cloud. So that that's a significant advantage, creating value for customers and that's what at the end of the day matters. >>And I believe strongly that long term it's gonna be ones who create better value for customers who will get more of their money From that perspective, why then take them so long? I think it's a great question. I think largely he mentioned the gentleman Nial, it's largely to who leads a product. I used to build products too, so maybe I'm a little fooling myself here, but that made the difference in my view, right? So since he's been charged, he's been building things faster than the rest of the competition, than my SQL space, which in hindsight we thought was a hot and smoking innovation phase. It kind of like was a little self complacent when it comes to the traditional borders of where, where people think, where things are separated between OTP and ola or as an example of adjacent support, right? Structured documents, whereas unstructured documents or databases and all of that has been collapsed and brought together for building a more powerful database for customers. >>So I mean it's certainly, you know, when, when Oracle talks about the competitors, you know, the competitors are in the, I always say they're, if the Oracle talks about you and knows you're doing well, so they talk a lot about aws, talk a little bit about Snowflake, you know, sort of Google, they have partnerships with Azure, but, but in, so I'm presuming that the response in MySQL heatwave was really in, in response to what they were seeing from those big competitors. But then you had Maria DB coming out, you know, the day that that Oracle acquired Sun and, and launching and going after the MySQL base. So it's, I'm, I'm interested and we'll talk about this later and what you guys think AWS and Google and Azure and Snowflake and how they're gonna respond. But, but before I do that, Ron, I want to ask you, you, you, you can get, you know, pretty technical and you've probably seen the benchmarks. >>I know you have Oracle makes a big deal out of it, publishes its benchmarks, makes some transparent on on GI GitHub. Larry Ellison talked about this in his keynote at Cloud World. What are the benchmarks show in general? I mean, when you, when you're new to the market, you gotta have a story like Mark was saying, you gotta be two x you know, the performance at half the cost or you better be or you're not gonna get any market share. So, and, and you know, oftentimes companies don't publish market benchmarks when they're leading. They do it when they, they need to gain share. So what do you make of the benchmarks? Have their, any results that were surprising to you? Have, you know, they been challenged by the competitors. Is it just a bunch of kind of desperate bench marketing to make some noise in the market or you know, are they real? What's your view? >>Well, from my perspective, I think they have the validity. And to your point, I believe that when it comes to competitor responses, that has not really happened. Nobody has like pulled down the information that's on GitHub and said, Oh, here are our price performance results. And they counter oracles. In fact, I think part of the reason why that hasn't happened is that there's the risk if Oracle's coming out and saying, Hey, we can deliver 17 times better query performance using our capabilities versus say, Snowflake when it comes to, you know, the Lakehouse platform and Snowflake turns around and says it's actually only 15 times better during performance, that's not exactly an effective maneuver. And so I think this is really to oracle's credit and I think it's refreshing because these differentiators are significant. We're not talking, you know, like 1.2% differences. We're talking 17 fold differences, we're talking six fold differences depending on, you know, where the spotlight is being shined and so forth. >>And so I think this is actually something that is actually too good to believe initially at first blush. If I'm a cloud database decision maker, I really have to prioritize this. I really would know, pay a lot more attention to this. And that's why I posed the question to Oracle and others like, okay, if these differentiators are so significant, why isn't the needle moving a bit more? And it's for, you know, some of the usual reasons. One is really deep discounting coming from, you know, the other players that's really kind of, you know, marketing 1 0 1, this is something you need to do when there's a real competitive threat to keep, you know, a customer in your own customer base. Plus there is the usual fear and uncertainty about moving from one platform to another. But I think, you know, the traction, the momentum is, is shifting an Oracle's favor. I think we saw that in the Q1 efforts, for example, where Oracle cloud grew 44% and that it generated, you know, 4.8 billion and revenue if I recall correctly. And so, so all these are demonstrating that's Oracle is making, I think many of the right moves, publishing these figures for anybody to look at from their own perspective is something that is, I think, good for the market and I think it's just gonna continue to pay dividends for Oracle down the horizon as you know, competition intens plots. So if I were in, >>Dave, can I, Dave, can I interject something and, and what Ron just said there? Yeah, please go ahead. A couple things here, one discounting, which is a common practice when you have a real threat, as Ron pointed out, isn't going to help much in this situation simply because you can't discount to the point where you improve your performance and the performance is a huge differentiator. You may be able to get your price down, but the problem that most of them have is they don't have an integrated product service. They don't have an integrated O L T P O L A P M L N data lake. Even if you cut out two of them, they don't have any of them integrated. They have multiple services that are required separate integration and that can't be overcome with discounting. And the, they, you have to pay for each one of these. And oh, by the way, as you grow, the discounts go away. So that's a, it's a minor important detail. >>So, so that's a TCO question mark, right? And I know you look at this a lot, if I had that kind of price performance advantage, I would be pounding tco, especially if I need two separate databases to do the job. That one can do, that's gonna be, the TCO numbers are gonna be off the chart or maybe down the chart, which you want. Have you looked at this and how does it compare with, you know, the big cloud guys, for example, >>I've looked at it in depth, in fact, I'm working on another TCO on this arena, but you can find it on Wiki bod in which I compared TCO for MySEQ Heat wave versus Aurora plus Redshift plus ML plus Blue. I've compared it against gcps services, Azure services, Snowflake with other services. And there's just no comparison. The, the TCO differences are huge. More importantly, thefor, the, the TCO per performance is huge. We're talking in some cases multiple orders of magnitude, but at least an order of magnitude difference. So discounting isn't gonna help you much at the end of the day, it's only going to lower your cost a little, but it doesn't improve the automation, it doesn't improve the performance, it doesn't improve the time to insight, it doesn't improve all those things that you want out of a database or multiple databases because you >>Can't discount yourself to a higher value proposition. >>So what about, I wonder ho if you could chime in on the developer angle. You, you followed that, that market. How do these innovations from heatwave, I think you used the term developer velocity. I've heard you used that before. Yeah, I mean, look, Oracle owns Java, okay, so it, it's, you know, most popular, you know, programming language in the world, blah, blah blah. But it does it have the, the minds and hearts of, of developers and does, where does heatwave fit into that equation? >>I think heatwave is gaining quickly mindshare on the developer side, right? It's not the traditional no sequel database which grew up, there's a traditional mistrust of oracles to developers to what was happening to open source when gets acquired. Like in the case of Oracle versus Java and where my sql, right? And, but we know it's not a good competitive strategy to, to bank on Oracle screwing up because it hasn't worked not on Java known my sequel, right? And for developers, it's, once you get to know a technology product and you can do more, it becomes kind of like a Swiss army knife and you can build more use case, you can build more powerful applications. That's super, super important because you don't have to get certified in multiple databases. You, you are fast at getting things done, you achieve fire, develop velocity, and the managers are happy because they don't have to license more things, send you to more trainings, have more risk of something not being delivered, right? >>So it's really the, we see the suite where this best of breed play happening here, which in general was happening before already with Oracle's flagship database. Whereas those Amazon as an example, right? And now the interesting thing is every step away Oracle was always a one database company that can be only one and they're now generally talking about heat web and that two database company with different market spaces, but same value proposition of integrating more things very, very quickly to have a universal database that I call, they call the converge database for all the needs of an enterprise to run certain application use cases. And that's what's attractive to developers. >>It's, it's ironic isn't it? I mean I, you know, the rumor was the TK Thomas Curian left Oracle cuz he wanted to put Oracle database on other clouds and other places. And maybe that was the rift. Maybe there was, I'm sure there was other things, but, but Oracle clearly is now trying to expand its Tam Ron with, with heatwave into aws, into Azure. How do you think Oracle's gonna do, you were at a cloud world, what was the sentiment from customers and the independent analyst? Is this just Oracle trying to screw with the competition, create a little diversion? Or is this, you know, serious business for Oracle? What do you think? >>No, I think it has lakes. I think it's definitely, again, attriting to Oracle's overall ability to differentiate not only my SQL heat wave, but its overall portfolio. And I think the fact that they do have the alliance with the Azure in place, that this is definitely demonstrating their commitment to meeting the multi-cloud needs of its customers as well as what we pointed to in terms of the fact that they're now offering, you know, MySQL capabilities within AWS natively and that it can now perform AWS's own offering. And I think this is all demonstrating that Oracle is, you know, not letting up, they're not resting on its laurels. That's clearly we are living in a multi-cloud world, so why not just make it more easy for customers to be able to use cloud databases according to their own specific, specific needs. And I think, you know, to holder's point, I think that definitely lines with being able to bring on more application developers to leverage these capabilities. >>I think one important announcement that's related to all this was the JSON relational duality capabilities where now it's a lot easier for application developers to use a language that they're very familiar with a JS O and not have to worry about going into relational databases to store their J S O N application coding. So this is, I think an example of the innovation that's enhancing the overall Oracle portfolio and certainly all the work with machine learning is definitely paying dividends as well. And as a result, I see Oracle continue to make these inroads that we pointed to. But I agree with Mark, you know, the short term discounting is just a stall tag. This is not denying the fact that Oracle is being able to not only deliver price performance differentiators that are dramatic, but also meeting a wide range of needs for customers out there that aren't just limited device performance consideration. >>Being able to support multi-cloud according to customer needs. Being able to reach out to the application developer community and address a very specific challenge that has plagued them for many years now. So bring it all together. Yeah, I see this as just enabling Oracles who ring true with customers. That the customers that were there were basically all of them, even though not all of them are going to be saying the same things, they're all basically saying positive feedback. And likewise, I think the analyst community is seeing this. It's always refreshing to be able to talk to customers directly and at Oracle cloud there was a litany of them and so this is just a difference maker as well as being able to talk to strategic partners. The nvidia, I think partnerships also testament to Oracle's ongoing ability to, you know, make the ecosystem more user friendly for the customers out there. >>Yeah, it's interesting when you get these all in one tools, you know, the Swiss Army knife, you expect that it's not able to be best of breed. That's the kind of surprising thing that I'm hearing about, about heatwave. I want to, I want to talk about Lake House because when I think of Lake House, I think data bricks, and to my knowledge data bricks hasn't been in the sites of Oracle yet. Maybe they're next, but, but Oracle claims that MySQL, heatwave, Lakehouse is a breakthrough in terms of capacity and performance. Mark, what are your thoughts on that? Can you double click on, on Lakehouse Oracle's claims for things like query performance and data loading? What does it mean for the market? Is Oracle really leading in, in the lake house competitive landscape? What are your thoughts? >>Well, but name in the game is what are the problems you're solving for the customer? More importantly, are those problems urgent or important? If they're urgent, customers wanna solve 'em. Now if they're important, they might get around to them. So you look at what they're doing with Lake House or previous to that machine learning or previous to that automation or previous to that O L A with O ltp and they're merging all this capability together. If you look at Snowflake or data bricks, they're tacking one problem. You look at MyQ heat wave, they're tacking multiple problems. So when you say, yeah, their queries are much better against the lake house in combination with other analytics in combination with O ltp and the fact that there are no ETLs. So you're getting all this done in real time. So it's, it's doing the query cross, cross everything in real time. >>You're solving multiple user and developer problems, you're increasing their ability to get insight faster, you're having shorter response times. So yeah, they really are solving urgent problems for customers. And by putting it where the customer lives, this is the brilliance of actually being multicloud. And I know I'm backing up here a second, but by making it work in AWS and Azure where people already live, where they already have applications, what they're saying is, we're bringing it to you. You don't have to come to us to get these, these benefits, this value overall, I think it's a brilliant strategy. I give Nip and Argo wallet a huge, huge kudos for what he's doing there. So yes, what they're doing with the lake house is going to put notice on data bricks and Snowflake and everyone else for that matter. Well >>Those are guys that whole ago you, you and I have talked about this. Those are, those are the guys that are doing sort of the best of breed. You know, they're really focused and they, you know, tend to do well at least out of the gate. Now you got Oracle's converged philosophy, obviously with Oracle database. We've seen that now it's kicking in gear with, with heatwave, you know, this whole thing of sweets versus best of breed. I mean the long term, you know, customers tend to migrate towards suite, but the new shiny toy tends to get the growth. How do you think this is gonna play out in cloud database? >>Well, it's the forever never ending story, right? And in software right suite, whereas best of breed and so far in the long run suites have always won, right? So, and sometimes they struggle again because the inherent problem of sweets is you build something larger, it has more complexity and that means your cycles to get everything working together to integrate the test that roll it out, certify whatever it is, takes you longer, right? And that's not the case. It's a fascinating part of what the effort around my SQL heat wave is that the team is out executing the previous best of breed data, bringing us something together. Now if they can maintain that pace, that's something to to, to be seen. But it, the strategy, like what Mark was saying, bring the software to the data is of course interesting and unique and totally an Oracle issue in the past, right? >>Yeah. But it had to be in your database on oci. And but at, that's an interesting part. The interesting thing on the Lake health side is, right, there's three key benefits of a lakehouse. The first one is better reporting analytics, bring more rich information together, like make the, the, the case for silicon angle, right? We want to see engagements for this video, we want to know what's happening. That's a mixed transactional video media use case, right? Typical Lakehouse use case. The next one is to build more rich applications, transactional applications which have video and these elements in there, which are the engaging one. And the third one, and that's where I'm a little critical and concerned, is it's really the base platform for artificial intelligence, right? To run deep learning to run things automatically because they have all the data in one place can create in one way. >>And that's where Oracle, I know that Ron talked about Invidia for a moment, but that's where Oracle doesn't have the strongest best story. Nonetheless, the two other main use cases of the lake house are very strong, very well only concern is four 50 terabyte sounds long. It's an arbitrary limitation. Yeah, sounds as big. So for the start, and it's the first word, they can make that bigger. You don't want your lake house to be limited and the terabyte sizes or any even petabyte size because you want to have the certainty. I can put everything in there that I think it might be relevant without knowing what questions to ask and query those questions. >>Yeah. And you know, in the early days of no schema on right, it just became a mess. But now technology has evolved to allow us to actually get more value out of that data. Data lake. Data swamp is, you know, not much more, more, more, more logical. But, and I want to get in, in a moment, I want to come back to how you think the competitors are gonna respond. Are they gonna have to sort of do a more of a converged approach? AWS in particular? But before I do, Ron, I want to ask you a question about autopilot because I heard Larry Ellison's keynote and he was talking about how, you know, most security issues are human errors with autonomy and autonomous database and things like autopilot. We take care of that. It's like autonomous vehicles, they're gonna be safer. And I went, well maybe, maybe someday. So Oracle really tries to emphasize this, that every time you see an announcement from Oracle, they talk about new, you know, autonomous capabilities. It, how legit is it? Do people care? What about, you know, what's new for heatwave Lakehouse? How much of a differentiator, Ron, do you really think autopilot is in this cloud database space? >>Yeah, I think it will definitely enhance the overall proposition. I don't think people are gonna buy, you know, lake house exclusively cause of autopilot capabilities, but when they look at the overall picture, I think it will be an added capability bonus to Oracle's benefit. And yeah, I think it's kind of one of these age old questions, how much do you automate and what is the bounce to strike? And I think we all understand with the automatic car, autonomous car analogy that there are limitations to being able to use that. However, I think it's a tool that basically every organization out there needs to at least have or at least evaluate because it goes to the point of it helps with ease of use, it helps make automation more balanced in terms of, you know, being able to test, all right, let's automate this process and see if it works well, then we can go on and switch on on autopilot for other processes. >>And then, you know, that allows, for example, the specialists to spend more time on business use cases versus, you know, manual maintenance of, of the cloud database and so forth. So I think that actually is a, a legitimate value proposition. I think it's just gonna be a case by case basis. Some organizations are gonna be more aggressive with putting automation throughout their processes throughout their organization. Others are gonna be more cautious. But it's gonna be, again, something that will help the overall Oracle proposition. And something that I think will be used with caution by many organizations, but other organizations are gonna like, hey, great, this is something that is really answering a real problem. And that is just easing the use of these databases, but also being able to better handle the automation capabilities and benefits that come with it without having, you know, a major screwup happened and the process of transitioning to more automated capabilities. >>Now, I didn't attend cloud world, it's just too many red eyes, you know, recently, so I passed. But one of the things I like to do at those events is talk to customers, you know, in the spirit of the truth, you know, they, you know, you'd have the hallway, you know, track and to talk to customers and they say, Hey, you know, here's the good, the bad and the ugly. So did you guys, did you talk to any customers my SQL Heatwave customers at, at cloud world? And and what did you learn? I don't know, Mark, did you, did you have any luck and, and having some, some private conversations? >>Yeah, I had quite a few private conversations. The one thing before I get to that, I want disagree with one point Ron made, I do believe there are customers out there buying the heat wave service, the MySEQ heat wave server service because of autopilot. Because autopilot is really revolutionary in many ways in the sense for the MySEQ developer in that it, it auto provisions, it auto parallel loads, IT auto data places it auto shape predictions. It can tell you what machine learning models are going to tell you, gonna give you your best results. And, and candidly, I've yet to meet a DBA who didn't wanna give up pedantic tasks that are pain in the kahoo, which they'd rather not do and if it's long as it was done right for them. So yes, I do think people are buying it because of autopilot and that's based on some of the conversations I had with customers at Oracle Cloud World. >>In fact, it was like, yeah, that's great, yeah, we get fantastic performance, but this really makes my life easier and I've yet to meet a DBA who didn't want to make their life easier. And it does. So yeah, I've talked to a few of them. They were excited. I asked them if they ran into any bugs, were there any difficulties in moving to it? And the answer was no. In both cases, it's interesting to note, my sequel is the most popular database on the planet. Well, some will argue that it's neck and neck with SQL Server, but if you add in Mariah DB and ProCon db, which are forks of MySQL, then yeah, by far and away it's the most popular. And as a result of that, everybody for the most part has typically a my sequel database somewhere in their organization. So this is a brilliant situation for anybody going after MyQ, but especially for heat wave. And the customers I talk to love it. I didn't find anybody complaining about it. And >>What about the migration? We talked about TCO earlier. Did your t does your TCO analysis include the migration cost or do you kind of conveniently leave that out or what? >>Well, when you look at migration costs, there are different kinds of migration costs. By the way, the worst job in the data center is the data migration manager. Forget it, no other job is as bad as that one. You get no attaboys for doing it. Right? And then when you screw up, oh boy. So in real terms, anything that can limit data migration is a good thing. And when you look at Data Lake, that limits data migration. So if you're already a MySEQ user, this is a pure MySQL as far as you're concerned. It's just a, a simple transition from one to the other. You may wanna make sure nothing broke and every you, all your tables are correct and your schema's, okay, but it's all the same. So it's a simple migration. So it's pretty much a non-event, right? When you migrate data from an O LTP to an O L A P, that's an ETL and that's gonna take time. >>But you don't have to do that with my SQL heat wave. So that's gone when you start talking about machine learning, again, you may have an etl, you may not, depending on the circumstances, but again, with my SQL heat wave, you don't, and you don't have duplicate storage, you don't have to copy it from one storage container to another to be able to be used in a different database, which by the way, ultimately adds much more cost than just the other service. So yeah, I looked at the migration and again, the users I talked to said it was a non-event. It was literally moving from one physical machine to another. If they had a new version of MySEQ running on something else and just wanted to migrate it over or just hook it up or just connect it to the data, it worked just fine. >>Okay, so every day it sounds like you guys feel, and we've certainly heard this, my colleague David Foyer, the semi-retired David Foyer was always very high on heatwave. So I think you knows got some real legitimacy here coming from a standing start, but I wanna talk about the competition, how they're likely to respond. I mean, if your AWS and you got heatwave is now in your cloud, so there's some good aspects of that. The database guys might not like that, but the infrastructure guys probably love it. Hey, more ways to sell, you know, EC two and graviton, but you're gonna, the database guys in AWS are gonna respond. They're gonna say, Hey, we got Redshift, we got aqua. What's your thoughts on, on not only how that's gonna resonate with customers, but I'm interested in what you guys think will a, I never say never about aws, you know, and are they gonna try to build, in your view a converged Oola and o LTP database? You know, Snowflake is taking an ecosystem approach. They've added in transactional capabilities to the portfolio so they're not standing still. What do you guys see in the competitive landscape in that regard going forward? Maybe Holger, you could start us off and anybody else who wants to can chime in, >>Happy to, you mentioned Snowflake last, we'll start there. I think Snowflake is imitating that strategy, right? That building out original data warehouse and the clouds tasking project to really proposition to have other data available there because AI is relevant for everybody. Ultimately people keep data in the cloud for ultimately running ai. So you see the same suite kind of like level strategy, it's gonna be a little harder because of the original positioning. How much would people know that you're doing other stuff? And I just, as a former developer manager of developers, I just don't see the speed at the moment happening at Snowflake to become really competitive to Oracle. On the flip side, putting my Oracle hat on for a moment back to you, Mark and Iran, right? What could Oracle still add? Because the, the big big things, right? The traditional chasms in the database world, they have built everything, right? >>So I, I really scratched my hat and gave Nipon a hard time at Cloud world say like, what could you be building? Destiny was very conservative. Let's get the Lakehouse thing done, it's gonna spring next year, right? And the AWS is really hard because AWS value proposition is these small innovation teams, right? That they build two pizza teams, which can be fit by two pizzas, not large teams, right? And you need suites to large teams to build these suites with lots of functionalities to make sure they work together. They're consistent, they have the same UX on the administration side, they can consume the same way, they have the same API registry, can't even stop going where the synergy comes to play over suite. So, so it's gonna be really, really hard for them to change that. But AWS super pragmatic. They're always by themselves that they'll listen to customers if they learn from customers suite as a proposition. I would not be surprised if AWS trying to bring things closer together, being morely together. >>Yeah. Well how about, can we talk about multicloud if, if, again, Oracle is very on on Oracle as you said before, but let's look forward, you know, half a year or a year. What do you think about Oracle's moves in, in multicloud in terms of what kind of penetration they're gonna have in the marketplace? You saw a lot of presentations at at cloud world, you know, we've looked pretty closely at the, the Microsoft Azure deal. I think that's really interesting. I've, I've called it a little bit of early days of a super cloud. What impact do you think this is gonna have on, on the marketplace? But, but both. And think about it within Oracle's customer base, I have no doubt they'll do great there. But what about beyond its existing install base? What do you guys think? >>Ryan, do you wanna jump on that? Go ahead. Go ahead Ryan. No, no, no, >>That's an excellent point. I think it aligns with what we've been talking about in terms of Lakehouse. I think Lake House will enable Oracle to pull more customers, more bicycle customers onto the Oracle platforms. And I think we're seeing all the signs pointing toward Oracle being able to make more inroads into the overall market. And that includes garnishing customers from the leaders in, in other words, because they are, you know, coming in as a innovator, a an alternative to, you know, the AWS proposition, the Google cloud proposition that they have less to lose and there's a result they can really drive the multi-cloud messaging to resonate with not only their existing customers, but also to be able to, to that question, Dave's posing actually garnish customers onto their platform. And, and that includes naturally my sequel but also OCI and so forth. So that's how I'm seeing this playing out. I think, you know, again, Oracle's reporting is indicating that, and I think what we saw, Oracle Cloud world is definitely validating the idea that Oracle can make more waves in the overall market in this regard. >>You know, I, I've floated this idea of Super cloud, it's kind of tongue in cheek, but, but there, I think there is some merit to it in terms of building on top of hyperscale infrastructure and abstracting some of the, that complexity. And one of the things that I'm most interested in is industry clouds and an Oracle acquisition of Cerner. I was struck by Larry Ellison's keynote, it was like, I don't know, an hour and a half and an hour and 15 minutes was focused on healthcare transformation. Well, >>So vertical, >>Right? And so, yeah, so you got Oracle's, you know, got some industry chops and you, and then you think about what they're building with, with not only oci, but then you got, you know, MyQ, you can now run in dedicated regions. You got ADB on on Exadata cloud to customer, you can put that OnPrem in in your data center and you look at what the other hyperscalers are, are doing. I I say other hyperscalers, I've always said Oracle's not really a hyperscaler, but they got a cloud so they're in the game. But you can't get, you know, big query OnPrem, you look at outposts, it's very limited in terms of, you know, the database support and again, that that will will evolve. But now you got Oracle's got, they announced Alloy, we can white label their cloud. So I'm interested in what you guys think about these moves, especially the industry cloud. We see, you know, Walmart is doing sort of their own cloud. You got Goldman Sachs doing a cloud. Do you, you guys, what do you think about that and what role does Oracle play? Any thoughts? >>Yeah, let me lemme jump on that for a moment. Now, especially with the MyQ, by making that available in multiple clouds, what they're doing is this follows the philosophy they've had the past with doing cloud, a customer taking the application and the data and putting it where the customer lives. If it's on premise, it's on premise. If it's in the cloud, it's in the cloud. By making the mice equal heat wave, essentially a plug compatible with any other mice equal as far as your, your database is concern and then giving you that integration with O L A P and ML and Data Lake and everything else, then what you've got is a compelling offering. You're making it easier for the customer to use. So I look the difference between MyQ and the Oracle database, MyQ is going to capture market more market share for them. >>You're not gonna find a lot of new users for the Oracle debate database. Yeah, there are always gonna be new users, don't get me wrong, but it's not gonna be a huge growth. Whereas my SQL heatwave is probably gonna be a major growth engine for Oracle going forward. Not just in their own cloud, but in AWS and in Azure and on premise over time that eventually it'll get there. It's not there now, but it will, they're doing the right thing on that basis. They're taking the services and when you talk about multicloud and making them available where the customer wants them, not forcing them to go where you want them, if that makes sense. And as far as where they're going in the future, I think they're gonna take a page outta what they've done with the Oracle database. They'll add things like JSON and XML and time series and spatial over time they'll make it a, a complete converged database like they did with the Oracle database. The difference being Oracle database will scale bigger and will have more transactions and be somewhat faster. And my SQL will be, for anyone who's not on the Oracle database, they're, they're not stupid, that's for sure. >>They've done Jason already. Right. But I give you that they could add graph and time series, right. Since eat with, Right, Right. Yeah, that's something absolutely right. That's, that's >>A sort of a logical move, right? >>Right. But that's, that's some kid ourselves, right? I mean has worked in Oracle's favor, right? 10 x 20 x, the amount of r and d, which is in the MyQ space, has been poured at trying to snatch workloads away from Oracle by starting with IBM 30 years ago, 20 years ago, Microsoft and, and, and, and didn't work, right? Database applications are extremely sticky when they run, you don't want to touch SIM and grow them, right? So that doesn't mean that heat phase is not an attractive offering, but it will be net new things, right? And what works in my SQL heat wave heat phases favor a little bit is it's not the massive enterprise applications which have like we the nails like, like you might be only running 30% or Oracle, but the connections and the interfaces into that is, is like 70, 80% of your enterprise. >>You take it out and it's like the spaghetti ball where you say, ah, no I really don't, don't want to do all that. Right? You don't, don't have that massive part with the equals heat phase sequel kind of like database which are more smaller tactical in comparison, but still I, I don't see them taking so much share. They will be growing because of a attractive value proposition quickly on the, the multi-cloud, right? I think it's not really multi-cloud. If you give people the chance to run your offering on different clouds, right? You can run it there. The multi-cloud advantages when the Uber offering comes out, which allows you to do things across those installations, right? I can migrate data, I can create data across something like Google has done with B query Omni, I can run predictive models or even make iron models in different place and distribute them, right? And Oracle is paving the road for that, but being available on these clouds. But the multi-cloud capability of database which knows I'm running on different clouds that is still yet to be built there. >>Yeah. And >>That the problem with >>That, that's the super cloud concept that I flowed and I I've always said kinda snowflake with a single global instance is sort of, you know, headed in that direction and maybe has a league. What's the issue with that mark? >>Yeah, the problem with the, with that version, the multi-cloud is clouds to charge egress fees. As long as they charge egress fees to move data between clouds, it's gonna make it very difficult to do a real multi-cloud implementation. Even Snowflake, which runs multi-cloud, has to pass out on the egress fees of their customer when data moves between clouds. And that's really expensive. I mean there, there is one customer I talked to who is beta testing for them, the MySQL heatwave and aws. The only reason they didn't want to do that until it was running on AWS is the egress fees were so great to move it to OCI that they couldn't afford it. Yeah. Egress fees are the big issue but, >>But Mark the, the point might be you might wanna root query and only get the results set back, right was much more tinier, which been the answer before for low latency between the class A problem, which we sometimes still have but mostly don't have. Right? And I think in general this with fees coming down based on the Oracle general E with fee move and it's very hard to justify those, right? But, but it's, it's not about moving data as a multi-cloud high value use case. It's about doing intelligent things with that data, right? Putting into other places, replicating it, what I'm saying the same thing what you said before, running remote queries on that, analyzing it, running AI on it, running AI models on that. That's the interesting thing. Cross administered in the same way. Taking things out, making sure compliance happens. Making sure when Ron says I don't want to be American anymore, I want to be in the European cloud that is gets migrated, right? So tho those are the interesting value use case which are really, really hard for enterprise to program hand by hand by developers and they would love to have out of the box and that's yet the innovation to come to, we have to come to see. But the first step to get there is that your software runs in multiple clouds and that's what Oracle's doing so well with my SQL >>Guys. Amazing. >>Go ahead. Yeah. >>Yeah. >>For example, >>Amazing amount of data knowledge and, and brain power in this market. Guys, I really want to thank you for coming on to the cube. Ron Holger. Mark, always a pleasure to have you on. Really appreciate your time. >>Well all the last names we're very happy for Romanic last and moderator. Thanks Dave for moderating us. All right, >>We'll see. We'll see you guys around. Safe travels to all and thank you for watching this power panel, The Truth About My SQL Heat Wave on the cube. Your leader in enterprise and emerging tech coverage.
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Always a pleasure to have you on. I think you just saw him at Oracle Cloud World and he's come on to describe this is doing, you know, Google is, you know, we heard Google Cloud next recently, They own somewhere between 30 to 50% depending on who you read migrate from one cloud to another and suddenly you have a very compelling offer. All right, so thank you for that. And they certainly with the AI capabilities, And I believe strongly that long term it's gonna be ones who create better value for So I mean it's certainly, you know, when, when Oracle talks about the competitors, So what do you make of the benchmarks? say, Snowflake when it comes to, you know, the Lakehouse platform and threat to keep, you know, a customer in your own customer base. And oh, by the way, as you grow, And I know you look at this a lot, to insight, it doesn't improve all those things that you want out of a database or multiple databases So what about, I wonder ho if you could chime in on the developer angle. they don't have to license more things, send you to more trainings, have more risk of something not being delivered, all the needs of an enterprise to run certain application use cases. I mean I, you know, the rumor was the TK Thomas Curian left Oracle And I think, you know, to holder's point, I think that definitely lines But I agree with Mark, you know, the short term discounting is just a stall tag. testament to Oracle's ongoing ability to, you know, make the ecosystem Yeah, it's interesting when you get these all in one tools, you know, the Swiss Army knife, you expect that it's not able So when you say, yeah, their queries are much better against the lake house in You don't have to come to us to get these, these benefits, I mean the long term, you know, customers tend to migrate towards suite, but the new shiny bring the software to the data is of course interesting and unique and totally an Oracle issue in And the third one, lake house to be limited and the terabyte sizes or any even petabyte size because you want keynote and he was talking about how, you know, most security issues are human I don't think people are gonna buy, you know, lake house exclusively cause of And then, you know, that allows, for example, the specialists to And and what did you learn? The one thing before I get to that, I want disagree with And the customers I talk to love it. the migration cost or do you kind of conveniently leave that out or what? And when you look at Data Lake, that limits data migration. So that's gone when you start talking about So I think you knows got some real legitimacy here coming from a standing start, So you see the same And you need suites to large teams to build these suites with lots of functionalities You saw a lot of presentations at at cloud world, you know, we've looked pretty closely at Ryan, do you wanna jump on that? I think, you know, again, Oracle's reporting I think there is some merit to it in terms of building on top of hyperscale infrastructure and to customer, you can put that OnPrem in in your data center and you look at what the So I look the difference between MyQ and the Oracle database, MyQ is going to capture market They're taking the services and when you talk about multicloud and But I give you that they could add graph and time series, right. like, like you might be only running 30% or Oracle, but the connections and the interfaces into You take it out and it's like the spaghetti ball where you say, ah, no I really don't, global instance is sort of, you know, headed in that direction and maybe has a league. Yeah, the problem with the, with that version, the multi-cloud is clouds And I think in general this with fees coming down based on the Oracle general E with fee move Yeah. Guys, I really want to thank you for coming on to the cube. Well all the last names we're very happy for Romanic last and moderator. We'll see you guys around.
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Adam Meyers, CrowdStrike | CrowdStrike Fal.Con 2022
>> We're back at the ARIA Las Vegas. We're covering CrowdStrike's Fal.Con 22. First one since 2019. Dave Vellante and Dave Nicholson on theCUBE. Adam Meyers is here, he is the Senior Vice President of Intelligence at CrowdStrike. Adam, thanks for coming to theCUBE. >> Thanks for having me. >> Interesting times, isn't it? You're very welcome. Senior Vice President of Intelligence, tell us what your role is. >> So I run all of our intelligence offerings. All of our analysts, we have a couple hundred analysts that work at CrowdStrike tracking threat actors. There's 185 threat actors that we track today. We're constantly adding more of them and it requires us to really have that visibility and understand how they operate so that we can inform our other products: our XDR, our Cloud Workload Protections and really integrate all of this around the threat actor. >> So it's that threat hunting capability that CrowdStrike has. That's what you're sort of... >> Well, so think of it this way. When we launched the company 11 years ago yesterday, what we wanted to do was to tell customers, to tell people that, well, you don't have a malware problem, you have an adversary problem. There are humans that are out there conducting these attacks, and if you know who they are what they're up to, how they operate then you're better positioned to defend against them. And so that's really at the core, what CrowdStrike started with and all of our products are powered by intelligence. All of our services are our OverWatch and our Falcon complete, all powered by intelligence because we want to know who the threat actors are and what they're doing so we can stop them. >> So for instance like you can stop known malware. A lot of companies can stop known malware, but you also can stop unknown malware. And I infer that the intelligence is part of that equation, is that right? >> Absolutely. That that's the outcome. That's the output of the intelligence but I could also tell you who these threat actors are, where they're operating out of, show you pictures of some of them, that's the threat intel. We are tracking down to the individual persona in many cases, these various threats whether they be Chinese nation state, Russian threat actors, Iran, North Korea, we track as I said, quite a few of these threats. And over time, we develop a really robust deep knowledge about who they are and how they operate. >> Okay. And we're going to get into some of that, the big four and cyber. But before we do, I want to ask you about the eCrime index stats, the ECX you guys call it a little side joke for all your nerds out there. Maybe you could explain that Adam >> Assembly humor. >> Yeah right, right. So, but, what is that index? You guys, how often do you publish it? What are you learning from that? >> Yeah, so it was modeled off of the Dow Jones industrial average. So if you look at the Dow Jones it's a composite index that was started in the late 1800s. And they took a couple of different companies that were the industrial component of the economy back then, right. Textiles and railroads and coal and steel and things like that. And they use that to approximate the overall health of the economy. So if you take these different stocks together, swizzle 'em together, and figure out some sort of number you could say, look, it's up. The economy's doing good. It's down, not doing so good. So after World War II, everybody was exuberant and positive about the end of the war. The DGI goes up, the oil crisis in the seventies goes down, COVID hits goes up, sorry, goes down. And then everybody realizes that they can use Amazon still and they can still get the things they need goes back up with the eCrime index. We took that approach to say what is the health of the underground economy? When you read about any of these ransomware attacks or data extortion attacks there are criminal groups that are working together in order to get things spammed out or to buy credentials and things like that. And so what the eCrime index does is it takes 24 different observables, right? The price of a ransom, the number of ransom attacks, the fluctuation in cryptocurrency, how much stolen material is being sold for on the underground. And we're constantly computing this number to understand is the eCrime ecosystem healthy? Is it thriving or is it under pressure? And that lets us understand what's going on in the world and kind of contextualize it. Give an example, Microsoft on patch Tuesday releases 56 vulnerabilities. 11 of them are critical. Well guess what? After hack Tuesday. So after patch Tuesday is hack Wednesday. And so all of those 11 vulnerabilities are exploitable. And now you have threat actors that have a whole new array of weapons that they can deploy and bring to bear against their victims after that patch Tuesday. So that's hack Wednesday. Conversely we'll get something like the colonial pipeline. Colonial pipeline attack May of 21, I think it was, comes out and all of the various underground forums where these ransomware operators are doing their business. They freak out because they don't want law enforcement. President Biden is talking about them and he's putting pressure on them. They don't want this ransomware component of what they're doing to bring law enforcement, bring heat on them. So they deplatform them. They kick 'em off. And when they do that, the ransomware stops being as much of a factor at that point in time. And the eCrime index goes down. So we can look at holidays, and right around Thanksgiving, which is coming up pretty soon, it's going to go up because there's so much online commerce with cyber Monday and such, right? You're going to see this increase in online activity; eCrime actors want to take advantage of that. When Christmas comes, they take vacation too; they're going to spend time with their families, so it goes back down and it stays down till around the end of the Russian Orthodox Christmas, which you can probably extrapolate why that is. And then it goes back up. So as it's fluctuating, it gives us the ability to really just start tracking what that economy looks like. >> Realtime indicator of that crypto. >> I mean, you talked about, talked about hack Wednesday, and before that you mentioned, you know, the big four, and I think you said 185 threat actors that you're tracking, is 180, is number 185 on that list? Somebody living in their basement in their mom's basement or are the resources necessary to get on that list? Such that it's like, no, no, no, no. this is very, very organized, large groups of people. Hollywood would have you believe that it's guy with a laptop, hack Wednesday, (Dave Nicholson mimics keyboard clacking noises) and everything done. >> Right. >> Are there individuals who are doing things like that or are these typically very well organized? >> That's a great question. And I think it's an important one to ask and it's both it tends to be more, the bigger groups. There are some one-off ones where it's one or two people. Sometimes they get big. Sometimes they get small. One of the big challenges. Have you heard of ransomware as a service? >> Of course. Oh my God. Any knucklehead can be a ransomwarist. >> Exactly. So we don't track those knuckleheads as much unless they get onto our radar somehow, they're conducting a lot of operations against our customers or something like that. But what we do track is that ransomware as a service platform because the affiliates, the people that are using it they come, they go and, you know, it could be they're only there for a period of time. Sometimes they move between different ransomware services, right? They'll use the one that's most useful for them that that week or that month, they're getting the best rate because it's rev sharing. They get a percentage that platform gets percentage of the ransom. So, you know, they negotiate a better deal. They might move to a different ransomware platform. So that's really hard to track. And it's also, you know, I think more important for us to understand the platform and the technology that is being used than the individual that's doing it. >> Yeah. Makes sense. Alright, let's talk about the big four. China, Iran, North Korea, and Russia. Tell us about, you know, how you monitor these folks. Are there different signatures for each? Can you actually tell, you know based on the hack who's behind it? >> So yeah, it starts off, you know motivation is a huge factor. China conducts espionage, they do it for diplomatic purposes. They do it for military and political purposes. And they do it for economic espionage. All of these things map to known policies that they put out, the Five Year Plan, the Made in China 2025, the Belt and Road Initiative, it's all part of their efforts to become a regional and ultimately a global hegemon. >> They're not stealing nickels and dimes. >> No they're stealing intellectual property. They're stealing trade secrets. They're stealing negotiation points. When there's, you know a high speed rail or something like that. And they use a set of tools and they have a set of behaviors and they have a set of infrastructure and a set of targets that as we look at all of these things together we can derive who they are by motivation and the longer we observe them, the more data we get, the more we can get that attribution. I could tell you that there's X number of Chinese threat groups that we track under Panda, right? And they're associated with the Ministry of State Security. There's a whole other set. That's too associated with the People's Liberation Army Strategic Support Force. So, I mean, these are big operations. They're intelligence agencies that are operating out of China. Iran has a different set of targets. They have a different set of motives. They go after North American and Israeli businesses right now that's kind of their main operation. And they're doing something called hack and lock and leak. With a lock and leak, what they're doing is they're deploying ransomware. They don't care about getting a ransom payment. They're just doing it to disrupt the target. And then they're leaking information that they steal during that operation that brings embarrassment. It brings compliance, regulatory, legal impact for that particular entity. So it's disruptive >> The chaos creators that's.. >> Well, you know I think they're trying to create a they're trying to really impact the legitimacy of some of these targets and the trust that their customers and their partners and people have in them. And that is psychological warfare in a certain way. And it, you know is really part of their broader initiative. Look at some of the other things that they've done they've hacked into like the missile defense system in Israel, and they've turned on the sirens, right? Those are all things that they're doing for a specific purpose, and that's not China, right? Like as you start to look at this stuff, you can start to really understand what they're up to. Russia very much been busy targeting NATO and NATO countries and Ukraine. Obviously the conflict that started in February has been a huge focus for these threat actors. And then as we look at North Korea, totally different. They're doing, there was a major crypto attack today. They're going after these crypto platforms, they're going after DeFi platforms. They're going after all of this stuff that most people don't even understand and they're stealing the crypto currency and they're using it for revenue generation. These nuclear weapons don't pay for themselves, their research and development don't pay for themselves. And so they're using that cyber operation to either steal money or steal intelligence. >> They need the cash. Yeah. >> Yeah. And they also do economic targeting because Kim Jong Un had said back in 2016 that they need to improve the lives of North Koreans. They have this national economic development strategy. And that means that they need, you know, I think only 30% of North Korea has access to reliable power. So having access to clean energy sources and renewable energy sources, that's important to keep the people happy and stop them from rising up against the regime. So that's the type of economic espionage that they're conducting. >> Well, those are the big four. If there were big five or six, I would presume US and some Western European countries would be on there. Do you track, I mean, where United States obviously has you know, people that are capable of this we're out doing our thing, and- >> So I think- >> That defense or offense, where do we sit in this matrix? >> Well, I think the big five would probably include eCrime. We also track India, Pakistan. We track actors out of Columbia, out of Turkey, out of Syria. So there's a whole, you know this problem is getting worse over time. It's proliferating. And I think COVID was also, you know a driver there because so many of these countries couldn't move human assets around because everything was getting locked down. As machine learning and artificial intelligence and all of this makes its way into the cameras at border and transfer points, it's hard to get a human asset through there. And so cyber is a very attractive, cheap and deniable form of espionage and gives them operational capabilities, not, you know and to your question about US and other kind of five I friendly type countries we have not seen them targeting our customers. So we focus on the threats that target our customers. >> Right. >> And so, you know, if we were to find them at a customer environment sure. But you know, when you look at some of the public reporting that's out there, the malware that's associated with them is focused on, you know, real bad people, and it's, it's physically like crypted to their hard drive. So unless you have sensor on, you know, an Iranian or some other laptop that might be target or something like that. >> Well, like Stuxnet did. >> Yeah. >> Right so. >> You won't see it. Right. See, so yeah. >> Well Symantec saw it but way back when right? Back in the day. >> Well, I mean, if you want to go down that route I think it actually came from a company in the region that was doing the IR and they were working with Symantec. >> Oh, okay. So, okay. So it was a local >> Yeah. I think Crisis, I think was the company that first identified it. And then they worked with Symantec. >> It Was, they found it, I guess, a logic controller. I forget what it was. >> It was a long time ago, so I might not have that completely right. >> But it was a seminal moment in the industry. >> Oh. And it was a seminal moment for Iran because you know, that I think caused them to get into cyber operations. Right. When they realized that something like that could happen that bolstered, you know there was a lot of underground hacking forums in Iran. And, you know, after Stuxnet, we started seeing that those hackers were dropping their hacker names and they were starting businesses. They were starting to try to go after government contracts. And they were starting to build training offensive programs, things like that because, you know they realized that this is an opportunity there. >> Yeah. We were talking earlier about this with Shawn and, you know, in the nuclear war, you know the Cold War days, you had the mutually assured destruction. It's not as black and white in the cyber world. Right. Cause as, as Robert Gates told me, you know a few years ago, we have a lot more to lose. So we have to be somewhat, as the United States, careful as to how much of an offensive posture we take. >> Well here's a secret. So I have a background on political science. So mutually assured destruction, I think is a deterrent strategy where you have two kind of two, two entities that like they will destroy each other if they so they're disinclined to go down that route. >> Right. >> With cyber I really don't like that mutually assured destruction >> That doesn't fit right. >> I think it's deterrents by denial. Right? So raising the cost, if they were to conduct a cyber operation, raising that cost that they don't want to do it, they don't want to incur the impact of that. Right. And think about this in terms of a lot of people are asking about would China invade Taiwan. And so as you look at the cost that that would have on the Chinese military, the POA, the POA Navy et cetera, you know, that's that deterrents by denial, trying to, trying to make the costs so high that they don't want to do it. And I think that's a better fit for cyber to try to figure out how can we raise the cost to the adversary if they operate against our customers against our enterprises and that they'll go someplace else and do something else. >> Well, that's a retaliatory strike, isn't it? I mean, is that what you're saying? >> No, definitely not. >> It's more of reducing their return on investment essentially. >> Yeah. >> And incenting them- disincening them to do X and sending them off somewhere else. >> Right. And threat actors, whether they be criminals or nation states, you know, Bruce Lee had this great quote that was "be like water", right? Like take the path of least resistance, like water will. Threat actors do that too. So, I mean, unless you're super high value target that they absolutely have to get into by any means necessary, then if you become too hard of a target, they're going to move on to somebody that's a little easier. >> Makes sense. Awesome. Really appreciate your, I could, we'd love to have you back. >> Anytime. >> Go deeper. Adam Myers. We're here at Fal.Con 22, Dave Vellante, Dave Nicholson. We'll be right back right after this short break. (bouncy music plays)
SUMMARY :
he is the Senior Vice Senior Vice President of Intelligence, so that we can inform our other products: So it's that threat hunting capability And so that's really at the core, And I infer that the intelligence that's the threat intel. the ECX you guys call it What are you learning from that? and positive about the end of the war. and before that you mentioned, you know, One of the big challenges. And it's also, you know, Tell us about, you know, So yeah, it starts off, you know and the longer we observe And it, you know is really part They need the cash. And that means that they need, you know, people that are capable of this And I think COVID was also, you know And so, you know, See, so yeah. Back in the day. in the region that was doing the IR So it was a local And then they worked with Symantec. It Was, they found it, I so I might not have that completely right. moment in the industry. like that because, you know in the nuclear war, you know strategy where you have two kind of two, So raising the cost, if they were to It's more of reducing their return and sending them off somewhere else. that they absolutely have to get into to have you back. after this short break.
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Justin Murrill, AMD & John Frey, HPE | HPE Discover 2022
>> Announcer: theCUBE presents HPE Discover 2022. Brought to you by HPE. >> Okay, we're back here at HPE Discover 2022, theCUBE's continuous coverage. This is day two, Dave Vellante with John Furrier. John Frey's here. He is the chief technologist for sustainable transformation at Hewlett Packard Enterprise and Justin Murrill who's the director of corporate responsibility for AMD. Guys, welcome to theCUBE. Good to see you. >> Thank you. >> Thank you. It's great to be here. >> So again, I remember the days where, you know, CIOs didn't really care about the power budget. They didn't pay the power budget. You had, you know, facilities over here, IT over here and they didn't talk to each other. That's changed. Why is there so much discussion around sustainable IT today? >> It's exciting to see how much it's up leveled, as you say. I think there are a couple different trends happening but mainly, you know, the IT teams and IT leaders that are making decisions are seeing to your point how their decisions are affecting enterprise level, greenhouse gas emission reduction goals. So that connection is becoming very clear. Everything from the server processor to beyond it, those decisions have a key role. And importantly we're seeing, you know, 60% of the Fortune 500 now have climate or energy efficiency related goals. So there's a perfect storm of sorts happening where more companies setting goals, IT decision makers looking particularly at the data center because as the computational heart of an organization, it has a wealth of opportunity from an energy and a mission savings perspective. >> I'm surprised it's only 60%. I mean, that number really shocked me. So it's got to be a 100% within the next couple of years here. I would think, I mean, it's not trivial, right? You've got responsibilities in terms of reporting and you can't just mail it in, right? >> Yeah, absolutely. So there's a lot more disclosure happening but the goal setting is really upleveling as well. >> And the metrics involved too. Can you just scope the scale and challenge of like getting the right metrics, not when you have the goals. Does that factor in, how do you see there? What's your commentary on that? >> Yeah, I think there's, the aperture is continuing to open as metrics go, so to speak. So from an operations perspective, companies are reporting on what's referred to as scope one and scope two. And scope two is the big one from electricity, right? And then scope three is everything else. That's the supply chain and the outside of that. So a lot of implications there as well from IT decision making. >> Is there a business case for sustainable IT? I mean, you're probably not going to lower the power budget, right? But is it just, hey, it's the right thing to do. We have to do it, it's good for the brand. It'll allow us to attract people or is there a a more of a rich business case? >> So there really is a business case even just within inside the data center walls, for example. There's inefficiencies that are inherent in many of these data centers. There's really low utilization levels as well. And by reducing over provisioning and increasing utilization, there's real money to be saved in terms of equipment costs, maintenance agreement costs, software licensing costs. So actually the power consumption and the environmental piece is an added benefit but it's not the main reason. So we actually had IDC do a survey for us last year and we asked IT executives, 500 senior IT executives, were you implementing sustainable IT programs and why? My guess initially was about 40% of them would say yes. Actually the number was 96% of them. And when we asked them why they fell into three categories. The digital leaders, those that are the early adopters moving the quickest. They said we do it to attract and retain institutional investors. They've been hearing from their boards. They've been hearing from their investor relations teams and investors are starting to ask and even in a couple cases board seats are becoming contentious based on the environmental perspective of the person being nominated. This digital mainstream, the folks in the middle about 80% of the total pie, they're doing it to attract and retain customers because customers are asking them about their sustainable IT programs. If they're a non-manufacturing customer, their data center consumption is probably the largest part of their company. It's also by the way usually the most expensive real estate the company owns. So customers are asking and customers are not only asking, do you have basic programs in place? But they're asking, what are your goals to Justin's point? The customers are starting to realize that carbon goals have been vaguely defined historically. So they're asking for specificity, they're asking for transparency and by the way the science-based target initiative recently released their requirements for net zero science-based targets. And that requires significant reduction to your point before you start considering renewable energy in that balance. The third reason those digital followers, that slowest group or folks that are in industries that move the slowest, they said they were doing this to attract and retain employees. Because they recognize the data scientists, the computer science, computer engineering students that they're trying to attract want to work at a company where they can see how what they do directly contributes to purpose. And they vote with their feet. If they come on and they can't make that connection pretty quickly or if they spend a lot of their time chasing down inefficiencies in a technology infrastructure, they're not going to stay there very long. >> I mean, the mission-driven organization is definitely an employee factor. People are interested in that. The work for company is responsible, doing the right thing but that business case is interesting because I think there's recognition now more than ever before. You think you're right on. It used to be kind of like mailed it in before. Okay, we're doing some stuff. Now it's like, we all have to do it. And it's a board issue. It's a financing issue. It might be a filing issue as you guys mentioned. So that's all great. So I got to ask how you guys specifically are working together, AMD and HPE. What are you guys doing to make it more efficient? And then I'll see with Cloud and Cloud scale, there's more servers being shipped now than ever before. And more devices at the edge. What are you guys doing together specifically? >> Yeah, we've been working together, AMD and HPE on advancing sustainability for many years. I've had the opportunity to working directly with John for many years and I've learned a lot from him and your team. It's fantastic to see all the developments here. I mean, so most recently the top 500 and the green 500 list of supercomputers came out. And at the top of that list is AMD HPE systems. And it shows kind of the pinnacle of what can be possible for other data centers looking to modernize and scale. So the number one system, the fastest system in the world and the most energy efficient system in the world, the Frontier supercomputer has AMD HPE technology in it. And it just passed the exit scale barrier. I mean, I'm still just blown away by this. A billion, billion calculations per second. It's just amazing. And the research is doing around clean energy, alternative energy sources, scientific research is really exciting. So there's that. The other system that really jumps out is the LUMI system, the number three system because it's a 100% powered by renewable energy. So not only that, it takes the heat and it channels it to a nearby town and covers 20% of that town's heating needs thereby avoiding 12,400 metric tons of carbon emissions. So this system is carbon negative, right? And you just go down the list. I mean, AMD is in the top eight out of 10 most green... >> Rewind that second. So you have the heat and the power shifting to a town? >> Yes, the LUMI supercomputer has the heat from the system to an nearby town. It's like a closed loop, the idea of circular economy but with energy. And it takes that waste and it makes it an input, a resource. >> But this is the kind of innovation that's going on, right? This is the scale, this is where scale and efficiency kind of come together. That's huge. Where's that going to go? What's your perspective on where that goes next because that's a blueprint that could be replicated. >> You bet. So I think we're going to continue to see overall power consumption go up at the system level. But performance per wat is climbing much more dramatically. So I think that's going to continue to scale. It's going to require a new cooling technology. So direct liquid cooling is becoming more and more in use and customers really interested in that. There's shifting from industry standard architectures to lower end high performance computer architectures to get direct liquid cooling, higher core processors and get the performance they want in a smaller footprint. And at the same time, they're really thinking about how do we operate the infrastructure as a system not as individual piece parts. And one of the things that Frontier and LUMI do so well is they were designed from the start as a system, not as piece parts making up the system. So I think that happens. The other thing that's really critical is no one company is going to solve these challenges ourself. So one of the things I love about our partnership with AMD is we look at each other's sustainability goals before we launch 'em. We say, well, how can we help? One of AMD's goals that I'll let Justin talk about came about because HPE at the time of separation laid a really aggressive product, energy efficiency goal out, said but we're not sure how we're going to make this. And AMD said we can help. So that collaboration, we critique each other's programs, we push each other, but we work together. I like to say partnership is leadership in this. >> Well, that's a nuance point. Before you get to that solution there Justin, this system's thinking is really important. You're seeing that now with Cloud. Some of the things that GreenLake and the systems are pointing out, this holistic systems' thinking is applied to partnerships, not just the company. >> Yep. >> This is a really nuanced point but we're seeing that more and more. >> Yeah, absolutely. In fact, Justin mentioned the heat reuse, same way with the national renewable energy lab. They actually did snow removal and building heating with the heat reuse. So if you're designing for example, a liquid cold system from the start, how do you make it a symbiotic relationship? There's more and more interest in co-locating data centers and greenhouses in colder environments for example. Because the principle of the circular economy is nothing is waste. So if you think it's waste or you think it's a byproduct, think about how can that be an input to something else. >> Right, so you might put a data center so you can use ambient cooling or in somewhere in the Columbia River so you can, you know, take advantage of, you know, renewable energy. What are some goals that you guys can share with us? >> So we've got some great momentum and a track record coming off of, going back to 2014, we set a 25 by 20 goal to improve the energy efficiency for our mobile processors and mobile devices, right? So laptops. And we were able to achieve a 31.7x in that timeframe. So which was twice the industry trend to that. And then moving on, we've doubled down on data center and we've set a new goal of a 30x increase in energy efficiency for our server processors and accelerators to really focused on HPC and AI training. So that's a 30x goal over 2020 to 2025 focused on these really important workloads 'cause they're fast growing. We heard yesterday 150 billion devices connected by 2025 generating a lot of data, right? So that's one of the reasons why we focused on that. 'Cause these are demanding workloads. And this represents a 2.5x increase over the historical trend, right? And fundamentally speaking, that's a 97% reduction in energy use per computation in five years. So we're very pleased. We announced an update recently. We're at 6.8x. We're on track for this goal and making great progress and showing how these, you know, solutions at a processor level and an accelerator level can be amplified, taken into HPE technology. >> Generally tech companies, you know, that compete want to rip each other's faces off. And is that the case in this space or do you guys collaborate with your competitors to share best practice? Is that beginning? Is it already there? >> There's much more collaboration in this space. This is one of the safe places I think where collaboration does occur more. >> Yeah. And we've all got to work together. A great example that was in the supply chain. When HPE first set our supply chain expectations for our suppliers around things like worker rights and environment and worker protection from a health and safety perspective. We initially had our code of conduct asked their suppliers to comply with it. Started auditing in event. And we quickly got into the factories and saw they were doing it for our workloads. But if you looked around the factory, they weren't doing in other places. And we took a step back and said, well, wait a minute. Why is that? And they said that vendor doesn't require it. So we took a step back and said let's get the industry together. We share a common supply chain. How do we have a common set of expectations and push them out to our supply chain? How to now do third party audits so the same supplier doesn't get audited by each of the major vendors and then share those audit results. And what we found was that really had a large lever effect of moving the electronic supply chain much more rapidly towards our expectations in all those areas. Well then other industries looked and said, well, wait a minute, if that worked for electronics, it'll probably work broader. And so now, the output of that is what's called the responsible business alliance across many industries taking that same approach. So that's a pre-competitive. We all have the same challenge. In many cases we share a common supply chain. So that's a great example of electronic companies coming together, design standards for things. There's a green grid group at the moment looking at liquid cooling connects. You know, we don't want every vendor to have a different connection point for liquid cooling for example. So how do we standardize that to make our customers have a easier time about looking at the technologies they want from any vendor and having common connection points. >> Right. Okay. So a lot of collaboration. Last question. How much of a difference do you think it can make? In other words, what percent of the blame pie goes to information technology? And I think regardless, you got to do your part. Will it make a dent? >> I think the sector has done a really good job of keeping that increase from going up while exponentially increasing performance. So it's been a really amazing industry effort. And moving forward, I think this is more important than ever, right? And with the slowdown of Moore's law we're seeing more gains that need to come from beyond process architecture to include packaging innovations, to power management, to just the architecture here. So the challenge of mitigating and minimizing energy growth is important. And we believe like with that 30x energy efficiency goal that it is doable but it does take a lot of collaboration and focus. >> That's a great point. I mean, if you didn't pay attention to this, IT could really become a big piece of the pie. Guys thanks so much for coming on theCUBE. Really appreciate. >> People are watching. They're paying attention at all levels. Congratulations. >> Absolutely. >> All right, Dave Vellante, John Furrier and our guests. Don't forget to go to SiliconANGLE.com for all the news. Our YouTube channel, actually go to CUBE.net. You'll get all these videos in our YouTube channel, youtube.com/SiliconANGLE. You can check out everything on demand. Keep it right there. We'll be right back. HPE Discover 2022 from Las Vegas. You're watching theCUBE. (soft music)
SUMMARY :
Brought to you by HPE. He is the chief technologist It's great to be here. So again, I remember the days where, Everything from the server So it's got to be a 100% but the goal setting is And the metrics involved too. and the outside of that. the right thing to do. and by the way the science-based So I got to ask how you guys specifically I've had the opportunity to So you have the heat and the has the heat from the system This is the scale, and get the performance they and the systems are pointing out, a really nuanced point but a liquid cold system from the start, or in somewhere in the So that's one of the reasons And is that the case in this space This is one of the safe places And so now, the output of that of the blame pie goes So the challenge of mitigating a big piece of the pie. People are watching. SiliconANGLE.com for all the news.
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Bill Andrews, ExaGrid | VeeamON 2022
(upbeat music) >> We're back at VeeamON 2022. We're here at the Aria in Las Vegas Dave Vellante with Dave Nicholson. Bill Andrews is here. He's the president and CEO of ExaGrid, mass boy. Bill, thanks for coming on theCUBE. >> Thanks for having me. >> So I hear a lot about obviously data protection, cyber resiliency, what's the big picture trends that you're seeing when you talk to customers? >> Well, I think clearly we were talking just a few minutes ago, data's growing like crazy, right This morning, I think they said it was 28% growth a year, right? So data's doubling almost just a little less than every three years. And then you get the attacks on the data which was the keynote speech this morning as well, right. All about the ransomware attacks. So we've got more and more data, and that data is more and more under attack. So I think those are the two big themes. >> So ExaGrid as a company been around for a long time. You've kind of been the steady kind of Eddy, if you will. Tell us about ExaGrid, maybe share with us some of the differentiators that you share with customers. >> Sure, so specifically, let's say in the Veeam world you're backing up your data, and you really only have two choices. You can back that up to disc. So some primary storage disc from a Dell, or a Hewlett Packard, or an NetApp or somebody, or you're going to back it up to what's called an inline deduplication appliance maybe a Dell Data Domain or an HPE StoreOnce, right? So what ExaGrid does is we've taken the best of both those but not the challenges of both those and put 'em together. So with disc, you're going to get fast backups and fast restores, but because in backup you keep weekly's, monthly's, yearly retention, the cost of this becomes exorbitant. If you go to a deduplication appliance, and let's say the Dell or the HPs, the data comes in, has to be deduplicated, compare one backup to the next to reduce that storage, which lowers the cost. So fixes that problem, but the fact that they do it inline slows the backups down dramatically. All the data is deduplicated so the restores are slow, and then the backup window keeps growing as the data grows 'cause they're all scale up technologies. >> And the restores are slow 'cause you got to rehydrate. >> You got to rehydrate every time. So what we did is we said, you got to have both. So our appliances have a front end disc cache landing zone. So you're right directed to the disc., Nothing else happens to it, whatever speed the backup app could write at that's the speed we take it in at. And then we keep the most recent backups in that landing zone ready to go. So you want to boot a VM, it's not an hour like a deduplication appliance it's a minute or two. Secondly, we then deduplicate the data into a second tier which is a repository tier, but we have all the deduplicated data for the long term retention, which gets the cost down. And on top of that, we're scale out. Every appliance has networking processor memory end disc. So if you double, triple, quadruple the data you double, triple, quadruple everything. And if the backup window is six hours at 100 terabyte it's six hours at 200 terabyte, 500 terabyte, a petabyte it doesn't matter. >> 'Cause you scale out. >> Right, and then lastly, our repository tier is non-network facing. We're the only ones in the industry with this. So that under a ransomware attack, if you get hold of a rogue server or you hack the media server, get to the backup storage whether it's disc or deduplication appliance, you can wipe out all the backup data. So you have nothing to recover from. In our case, you wipe it out, our landing zone will be wiped out. We're no different than anything else that's network facing. However, the only thing that talks to our repository tier is our object code. And we've set up security policies as to how long before you want us to delete data, let's say 10 days. So if you have an attack on Monday that data doesn't get deleted till like a week from Thursday, let's say. So you can freeze the system at any time and do restores. And then we have immutable data objects and all the other stuff. But the culmination of a non-network facing tier and the fact that we do the delayed deletes makes us the only one in the industry that can actually truly recover. And that's accelerating our growth, of course. >> Wow, great description. So that disc cache layer is a memory, it's a flash? >> It's disc, it's spinning disc. >> Spinning disc, okay. >> Yeah, no different than any other disc. >> And then the tiered is what, less expensive spinning disc? >> No, it's still the same. It's all SaaS disc 'cause you want the quality, right? So it's all SaaS, and so we use Western Digital or Seagate drives just like everybody else. The difference is that we're not doing any deduplication coming in or out of that landing zone to have fast backups and fast restores. So think of it like this, you've got disc and you say, boy it's too expensive. What I really want to do then is put maybe a deduplication appliance behind it to lower the cost or reverse it. I've got a deduplication appliance, ugh, it's too slow for backups and restores. I really want to throw this in front of it to have fast backups first. Basically, that's what we did. >> So where does the cost savings, Bill come in though, on the tier? >> The cost savings comes in the fact that we got deduplication in that repository. So only the most recent backup >> Ah okay, so I get it. >> are the duplicated data. But let's say you had 40 copies of retention. You know, 10 weekly's, 36 monthly's, a few yearly. All of that's deduplicated >> Okay, so you're deduping the stuff that's not as current. >> Right. >> Okay. >> And only a handful of us deduplicate at the layer we do. In other words, deduplication could be anywhere from two to one, up to 50 to one. I mean it's all over the place depending on the algorithm. Now it's what everybody's algorithms do. Some backup apps do two to one, some do five to one, we do 20 to one as well as much as 50 to one depending on the data types. >> Yeah, so the workload is going to largely determine the combination >> The content type, right. with the algos, right? >> Yeah, the content type. >> So the part of the environment that's behind the illogical air gap, if you will, is deduped data. >> Yes. >> So in this case, is it fair to say that you're trading a positive economic value for a little bit longer restore from that environment? >> No, because if you think about backup 95% of the customers restores are from the most recent data. >> From the disc cache. >> 95% of the time 'cause you think about why do you need fast restores? Somebody deleted a file, somebody overwrote a file. They can't go work, they can't open a file. It's encrypted, it's corrupted. That's what IT people are trying to keep users productive. When do you go for longer-term retention data? It's an SEC audit. It's a HIPAA audit. It's a legal discovery, you don't need that data right away. You have days and weeks to get that ready for that legal discovery or that audit. So we found that boundary where you keep users productive by keeping the most recent data in the disc cache landing zone, but anything that's long term. And by the way, everyone else is long term, at that point. >> Yeah, so the economics are comparable to the dedupe upfront. Are they better, obviously get the performance advance? >> So we would be a lot looped. The thing we replaced the most believe it or not is disc, we're a lot less expensive than the disc. I was meeting with some Veeam folks this morning and we were up against Cisco 3260 disc at a children's hospital. And on our quote was $500,000. The disc was 1.4 million. Just to give you an example of the savings. On a Data Domain we're typically about half the price of a Data Domain. >> Really now? >> The reason why is their front end control are so expensive. They need the fastest trip on the planet 'cause they're trying to do inline deduplication. >> Yeah, so they're chasing >> They need the fastest memory >> on the planet. >> this chips all the time. They need SSD on data to move in and out of the hash table. In order to keep up with inline, they've got to throw so much compute at it that it drives their cost up. >> But now in the case of ransomware attack, are you saying that the landing zone is still available for recovery in some circumstances? Or are you expecting that that disc landing zone would be encrypted by the attacker? >> Those are two different things. One is deletion, one is encryption. So let's do the first scenario. >> I'm talking about malicious encryption. >> Yeah, absolutely. So the first scenario is the threat actor encrypts all your primary data. What's does he go for next? The backup data. 'Cause he knows that's your belt and suspend is to not pay the ransom. If it's disc he's going to go in and put delete commands at the disc, wipe out the disc. If it's a data domain or HPE StoreOnce, it's all going to be gone 'cause it's one tier. He's going to go after our landing zone, it's going to be gone too. It's going to wipe out our landing zone. Except behind that we have the most recent backup deduplicate in the repository as well as all the other backups. So what'll happen is they'll freeze the system 'cause we weren't going to delete anything in the repository for X days 'cause you set up a policy, and then you restore the most recent backup into the landing zone or we can restore it directly to your primary storage area, right? >> Because that tier is not network facing. >> That's right. >> It's fenced off essentially. >> People call us every day of the week saying, you saved me, you saved me again. People are coming up to me here, you saved me, you saved me. >> Tell us a story about that, I mean don't give me the names but how so. >> I'll actually do a funnier story, 'cause these are the ones that our vendors like to tell. 'Cause I'm self-serving as the CEO that's good of course, a little humor. >> It's your 15 minutes of job. >> That is my 15 minutes of fame. So we had one international company who had one ExaGrid at one location, 19 Data Domains at the other locations. Ransomware attack guess what? 19 Data Domains wiped out. The one ExaGrid, the only place they could restore. So now all 20 locations of course are ExaGrids, China, Russia, Mexico, Germany, US, et cetera. They rolled us out worldwide. So it's very common for that to occur. And think about why that is, everyone who's network facing you can get to the storage. You can say all the media servers are buttoned up, but I can find a rogue server and snake my way over the storage, I can. Now, we also of course support the Veeam Data Mover. So let's talk about that since we're at a Veeam conference. We were the first company to ever integrate the Veeam Data Mover. So we were the first actually ever integration with Veeam. And so that Veeam Data Mover is a protocol that goes from Veeam to the ExaGrid, and we run it on both ends. So that's a more secure protocol 'cause it's not an open format protocol like SaaS. So with running the Veeam Data Mover we get about 30% more performance, but you do have a more secure protocol layer. So if you don't get through Veeam but you get through the protocol, boom, we've got a stronger protocol. If you make it through that somehow, or you get to it from a rogue server somewhere else we still have the repository. So we have all these layers so that you can't get at it. >> So you guys have been at this for a while, I mean decade and a half plus. And you've raised a fair amount of money but in today's terms, not really. So you've just had really strong growth, sequential growth. I understand it, and double digit growth year on year. >> Yeah, about 25% a year right now >> 25%, what's your global strategy? >> So we have sales offices in about 30 countries already. So we have three sales teams in Brazil, and three in Germany, and three in the UK, and two in France, and a lot of individual countries, Chile, Argentina, Columbia, Mexico, South Africa, Saudi, Czech Republic, Poland, Dubai, Hong Kong, Australia, Singapore, et cetera. We've just added two sales territories in Japan. We're adding two in India. And we're installed in over 50 countries. So we've been international all along the way. The goal of the company is we're growing nicely. We have not raised money in almost 10 years. >> So you're self-funding. You're cash positive. >> We are cash positive and self-funded and people say, how have you done that for 10 years? >> You know what's interesting is I remember, Dave Scott, Dave Scott was the CEO of 3PAR, and he told me when he came into that job, he told the VCs, they wanted to give him 30 million. He said, I need 80 million. I think he might have raised closer to a hundred which is right around what you guys have raised. But like you said, you haven't raised it in a long time. And in today's terms, that's nothing, right? >> 100 is 500 in today's terms. >> Yeah, right, exactly. And so the thing that really hurt 3PAR, they were public companies so you could see all this stuff is they couldn't expand internationally. It was just too damn expensive to set up the channels, and somehow you guys have figured that out. >> 40% of our business comes out of international. We're growing faster internationally than we are domestically. >> What was the formula there, Bill, was that just slow and steady or? >> It's a great question. >> No, so what we did, we said let's build ExaGrid like a McDonald's franchise, nobody's ever done that before in high tech. So what does that mean? That means you have to have the same product worldwide. You have to have the same spares model worldwide. You have to have the same support model worldwide. So we early on built the installation. So we do 100% of our installs remotely. 100% of our support remotely, yet we're in large enterprises. Customers racks and stacks the appliances we get on with them. We do the entire install on 30 minutes to about three hours. And we've been developing that into the product since day one. So we can remotely install anywhere in the world. We keep spares depots all over the world. We can bring 'em up really quick. Our support model is we have in theater support people. So they're in Europe, they're in APAC, they're in the US, et cetera. And we assign customers to the support people. So they deal with the same support person all the time. So everything is scalable. So right now we're going to open up India. It's the same way we've opened up every other country. Once you've got the McDonald's formula we just stamp it all over the world. >> That's amazing. >> Same pricing, same product same model, same everything. >> So what was the inspiration for that? I mean, you've done this since day one, which is what like 15, 16 years ago. Or just you do engineering or? >> No, so our whole thought was, first of all you can't survive anymore in this world without being an international company. 'Cause if you're going to go after large companies they have offices all over the world. We have companies now that have 17, 18, 20, 30 locations. And there were in every country in the world, you can't go into this business without being able to ship anywhere in the world and support it for a single customer. You're not going into Singapore because of that. You're going to Singapore because some company in Germany has offices in the U.S, Mexico Singapore and Australia. You have to be international. It's a must now. So that was the initial thing is that, our goal is to become a billion dollar company. And we're on path to do that, right. >> You can see a billion. >> Well, I can absolutely see a billion. And we're bigger than everybody thinks. Everybody guesses our revenue always guesses low. So we're bigger than you think. The reason why we don't talk about it is we don't need to. >> That's the headline for our writers, ExaGrid is a billion dollar company and nobody's know about it. >> Million dollar company. >> On its way to a billion. >> That's right. >> You're not disclosing. (Bill laughing) But that's awesome. I mean, that's a great story. I mean, you kind of are a well kept secret, aren't you? >> Well, I dunno if it's a well kept secret. You know, smaller companies never have their awareness of big companies, right? The Dells of the world are a hundred billion. IBM is 70 billion, Cisco is 60 billion. Easy to have awareness, right? If you're under a billion, I got to give a funny story then I think we got to close out here. >> Oh go ahead please. >> So there's one funny story. So I was talking to the CIO of a super large Fortune 500 company. And I said to him, "Just so who do you use?" "I use IBM Db2, and I use, Cisco routers, and I use EMC primary storage, et cetera. And I use all these big." And I said, "Would you ever switch from Db2?" "Oh no, the switching costs would kill me. I could never go to Oracle." So I said to him, "Look would you ever use like a Pure Storage, right. A couple billion dollar company." He says, "Who?" >> Huh, interesting. >> I said to him, all right so skip that. I said, "VMware, would you ever think about going with Nutanix?" "Who?" Those are billion dollar plus companies. And he was saying who? >> Public companies. >> And he was saying who? That's not uncommon when I talk to CIOs. They see the big 30 and that's it. >> Oh, that's interesting. What about your partnership with Veeam? Tell us more about that. >> Yeah, so I would actually, and I'm going to be bold when I say this 'cause I think you can ask anybody here at the conference. We're probably closer first of all, to the Veeam sales force than any company there is. You talk to any Veeam sales rep, they work closer with ExaGrid than any other. Yeah, we are very tight in the field and have been for a long time. We're integrated with the Veeam Data Boomer. We're integrated with SOBR. We're integrated with all the integrations or with the product as well. We have a lot of joint customers. We actually do a lot of selling together, where we go in as Veeam ExaGrid 'cause it's a great end to end story. Especially when we're replacing, let's say a Dell Avamar to Dell Data Domain or a Dell Network with a Dell Data Domain, very commonly Veeam ExaGrid go in together on those types of sales. So we do a lot of co-selling together. We constantly train their systems engineers around the world, every given week we're training either inside sales teams, and we've trained their customer support teams in Columbus and Prague. So we're very tight with 'em we've been tight for over a decade. >> Is your head count public? Can you share that with us? >> So we're just over 300 employees. >> Really, wow. >> We have 70 open positions, so. >> Yeah, what are you looking for? Yeah, everything, right? >> We are looking for engineers. We are looking for customer support people. We're looking for marketing people. We're looking for inside sales people, field people. And we've been hiring, as of late, major account reps that just focus on the Fortune 500. So we've separated that out now. >> When you hire engineers, I mean I think I saw you were long time ago, DG, right? Is that true? >> Yeah, way back in the '80s. >> But systems guy. >> That's how old I am. >> Right, systems guy. I mean, I remember them well Eddie Castro and company. >> Tom West. >> EMV series. >> Tom West was the hero of course. >> The EMV 4000, the EMV 20,000, right? >> When were kids, "The Soul of a New Machine" was the inspirational book but anyway, >> Yeah Tracy Kidder, it was great. >> Are you looking for systems people, what kind of talent are you looking for in engineering? >> So it's a lot of Linux programming type stuff in the product 'cause we run on a Linux space. So it's a lot of Linux programs so its people in those storage. >> Yeah, cool, Bill, hey, thanks for coming on to theCUBE. Well learned a lot, great story. >> It's a pleasure. >> That was fun. >> Congratulations. >> Thanks. >> And good luck. >> All right, thank you. >> All right, and thank you for watching theCUBE's coverage of VeeamON 2022, Dave Vellante for Dave Nicholson. We'll be right back right after this short break, stay with us. (soft beat music)
SUMMARY :
We're here at the Aria in Las Vegas And then you get the attacks on the data You've kind of been the steady and let's say the Dell or And the restores are slow that's the speed we take it in at. and the fact that we So that disc cache layer No, it's still the same. So only the most recent backup are the duplicated data. Okay, so you're deduping the deduplicate at the layer we do. with the algos, right? So the part of the environment 95% of the customers restores 95% of the time 'cause you think about Yeah, so the economics are comparable example of the savings. They need the fastest trip on the planet in and out of the hash table. So let's do the first scenario. So the first scenario is the threat actor Because that tier day of the week saying, I mean don't give me the names but how so. 'Cause I'm self-serving as the CEO So if you don't get through Veeam So you guys have been The goal of the company So you're self-funding. what you guys have raised. And so the thing that really hurt 3PAR, than we are domestically. It's the same way we've Same pricing, same product So what was the inspiration for that? country in the world, So we're bigger than you think. That's the headline for our writers, I mean, you kind of are a The Dells of the world So I said to him, "Look would you ever I said, "VMware, would you ever think They see the big 30 and that's it. Oh, that's interesting. So we do a lot of co-selling together. that just focus on the Fortune 500. Eddie Castro and company. in the product 'cause thanks for coming on to theCUBE. All right, and thank you for watching
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Jules Johnston, Global Channels, Equinix | Dell Technologies World 2022
>> Announcer: theCUBE presents "Dell Technologies World," brought to you by Dell. >> Hey, everyone. Welcome back to theCUBE's coverage of day one of "Dell Technologies World 2022" live from the Venetian in Las Vegas. They're excited. I dunno if you heard that, a group behind me very excited to be here. Lisa Martin, Dave Vellante. We're very pleased to welcome Jules Johnston, the SVP of channel from Equinix. Jules, welcome to the program. >> Thank you for having me. I appreciate it. >> And those people back there are very excited, if you heard that big applause when we went live. (Jules laughing) So the vibe here is fantastic for the first live "Dell Technologies World" since 2019. A lot of people here, this Expo Hall is packed. A lot of momentum here, but there's also a lot of momentum at Equinix. Talk to us about what's going on. >> Well, so many exciting things for Equinix and this partnership of Dell sort of gives us a chance to share that with partners here throughout the conference. So we are very excited, as you said about and we just were named to the Fortune 500 this year, 77 quarters of growth consecutively. But underpinning that is having made huge investments in what is the world's largest footprint of global data centers, 240 of them on six continents in 66 markets but then interconnecting them. So they have the connections that Dell customers need to the clouds. They have the connections that they need to all of the future SaaS providers. So that foresight to put together that interconnection network across our footprint has set us on the path we're on today, which we're very grateful to be at in. And really, the things that are happening with Equinix and Dell together couldn't be more of the moment. >> Talk to me about the last two years. The moments of the last two years have been very challenging >> They have. >> For everyone. How has the partnership evolved in that time? >> Well, we, together, Dell and Equinix, what we're doing is really helping our shared interface customers navigate the complexities of their digital transformation. And digital transformation is hard. It's not a one and done and it's not an overnight solution. And so, what we are doing is partnering with Dell to think about putting a dedicated Dell IT stack in an Equinix data center to give customers that sovereign adjacency so that they can have that security proximate to all the clouds and everything else they need to participate in the ecosystem. And then pairing that with these interconnected enterprises. So, Dell and we are helping customers then be able to have some of their solution on-prem, some of their solution in the cloud, access public clouds and use that collectively to define what we're calling the intelligent edge, together. And that intelligent edge means so many different things to customers but it is really our honor to work together with Dell to help each customer define that for themselves. >> Equinix is an amazing company. Like you said, it's... I didn't realize it was that many consecutive quarters but it's a 60 billion plus market cap. If you look at the stock chart, it'll blow your mind. Really incredibly successful. And part of the reason... It's funny, 10, 15 years ago, people thought, well... Or, 10 years ago, anyway, the cloud is going to hurt companies like Equinix. It was the exact opposite. And that's because Charles Phillips used to joke, "Friends don't let friends build data centers." >> Yes. >> And it's not a good use of capital for most companies, unless you're in the data center business. Now, of course, you have some of your own as a service offerings. >> We do. >> What's the overlap with Dell? How do they compliment each other? >> It's a good question because... And we get that. Are you and Dell in fact competitors? No, we see them as wholly complimentary. And in fact, we're working with Dell to bring to market things like something we call PowerEdge, which involves their servers. And PowerStore, which involves their storage, and then VxRail, which is really the hyper-converged infrastructure. And those are just a few first of a series of offerings we expect to bring to market with Dell. And if you think about Metal, and it's Equinix Metal that people sometimes think is a competitor, but what Metal does for customers is it really allows them to advance, have the equipment placed in our data centers so that they can access that capacity and according to spikes or needs that they have. That equipment in our data centers that's there for them to avail themselves of that capacity is most often Dell equipment. So we are really doing and executing that bare Metal as a service together. >> What are some of the things that you're hearing from your partner community, in terms of the partnership with Dell? Partners must be excited, the momentum there. What's going on in the partner community? >> So, that's what's near and dear to my heart since that's what I'm responsible for, Equinix's global partnerships. And they're just very excited about what we're doing with Dell. And to be honest with you, all of our top partners are also top partners of Dell. So it makes sense that we bring it together. So, big categories of partners like the world's largest global network service providers, some of whom are here and who we'll meet with, AT&T, Orange Business Services, those folks in addition to the world's largest global systems integrators, Kendra, Deloitte, Accenture, WiPro, DXC. All of these are partners that Dell and we will meet with together to further our, what we call Power of Three, that together we're better. Because as much as Dell and Equinix are delivering, the customers most often don't have the experience they need to execute it without a partner. So they are relying on those partners to take what we are doing and make it their own. And so, they're excited about it. You see, it's a big opportunity for them from a... Of revenue services and an opportunity for them to step into a next level trusted advisor status. So partners are excited and we're going to be spending a lot of time with them the next few days. >> Do you see Equinix... 'Cause these partnerships are not bespoke partnerships. It's an ecosystem that's organic and evolving and growing. Are you a dot connector in a way? Can it be a flywheel effect in your ecosystem? >> Well, so our ecosystems that we provide, wide range of those from high frequency trading to connected cars, to the internet of things and content providers, we do see it as our role to the 10,000 and growing customers that are in our 240 data centers on six continents that provide those ecosystems. It is our mission to continue to grow that, enrich it, because that does differentiate us greatly from another data center provider. And it's the combination of the ecosystem that you'd find and the people you can connect to at Equinix. And then also the leverage of our fabric in order to be able to access your future needs. >> And it's a lot of technology underneath these. It's that first layer one, I guess, if you will, of the data center, right? And so, a lot of your customers or your partner's customers, they just don't want to be in that business as we were saying before. I mean, it's just too expensive. The power requirements are going through the roof. So you got to be really good at managing power. >> You do. In fact... So first of all, you're right. It's extremely difficult for them to also be able to make that commitment to keep a data center they would manage themselves at the level that Equinix is able to invest. So it's very difficult for people to do it themselves. But even show... Another point you mentioned actually about the power, is near and dear to our hearts because Equinix is super committed to sustainability. And so we've made a commitment to wholly renewable energy. And it's something that we talk a lot about how we also help partners like Dell meet their initiatives. So partners like AT&T meet their connected climate goals. So we are actually using that and coming together with Dell on that story, and then helping to amplify that with our partners. >> And that's... How do you do that? That's putting data centers where you can cool with ambient air. Is it being near the Columbia River? What's your strategy in that regard? >> On sustainable... I have to be honest to you. I would be out of my depth if I didn't say... >> This is the high level, yeah. >> So we are deploying some of the latest technologies about that and then experts people who, all they do is really help us to reduce the carbon footprint and be able to offset that, be able to use solar, be able to use wind, be able to take advantage of that. And then also to navigate what's available when you're in 240 locations on six continents. It's not the same options to reduce your power consumption and your burden are different in Africa as we just discovered with our main one acquisition than they are in India or than they are in other parts of the world. So it is for us a journey, and we've been assembling a lot of the talent to do that, >> But you're so large now, even a small percentage improvement can really move the needle. >> And I think because we are the largest, it is incumbent upon us to really set the standard and be committed to it. And we do see other people following, which is a good thing for all of us. >> Well, how important is that in your partnership conversations. That partners have that same focus and commitment on ESG that Equinix has. >> Partners care a lot about it, but customers ask us both all the time. We increasingly see a portion of an RFP or scope of work asking, "Before I decide to go with Equinix and Dell, tell me how you're going to impact the environment. Tell me about your commitment." And so, we are committed to it, but customers are demanding it too. >> So it's... >> Where do you... Go ahead please. >> Oh, I was just going to say, it's coming from the voice of the customer, which Equinix is listening to, we know Dell is listening to it as well. >> I'm sorry, one more time. >> That the sustainability, the ESG demand is coming from the customers, as you were saying. >> Both. I mean, we want to do the right thing and we've made commitments to it, but our customers are holding us accountable to it. And sustainability is now a board level priority. It is for us. And it is for companies like Dell and it is for partners and customers. >> It really is... It's up there with security in terms of the board level conversation. Where do you want to see the partner ecosystem in the next let's call it three to five years. In your business you can look out that far. >> Well, I think that our partners and by that I mean Dell's and our mutual partners, We've been listening to customers with Dell to deliver a flexible set of options for how customers would consume Equinix and Dell. So our partners are going to be integrating a variety of those in order to meet the customer where they are in that journey. Whether they want to buy Apex as a service, whether they want to buy Equinix Metal, whether they want to have a partner put together bespoke, do-it-yourself combination with other services. I mean, the customers are going to demand a choice of options. I think partners are going to embrace multiple versions of that so that they can to meet the customer where they are and take them. >> Well. That's incredibly important these days to meet the customer where they are, the customers have a lot of choice. >> It is. >> But everything that we're all doing is for the customer ultimately at the end of the day. >> Yes, it is. And you know, the customers are getting savvier, but we are all still early in this journey as far as the edge. I think we are all still grappling that. Right now we like to say that as customers are looking to define that, the footprint that we offer together with Dell gives them an awfully robust set of choices for now. And then we want to continue to invest and expand to be wherever they need us. >> Well, that's the thing about your business? It's optionality. I mean, the cloud has a lot of stuff, but you can't get everything you want in the cloud. >> Jules: You can, >> And you can put anything in your data center. That's IT. >> You can, but you may not know what you need yet. And so that's one of the things we spend a lot of time having our solutions, architects and our sales to people together, but they'll talk about future proofing, their strategy. So future proofing, that combination of on-prem and in an Equinix data center, and maybe some public and future proofing, leveraging our fabric so that they might elect different SaaS space services or cloud-based services a year to five years from now than they are even thinking about today. And, they may expand their edge over time, because they may see that as at the customer end point. Today, most businesses are still using a footprint like ours as their edge, but that could change. And so we want to be there when it does. >> Yeah. That's a great point because you don't want to necessarily have to rip it out every co couple of years. If you can have an architecture that can grow. Yeah, sure. You might want to upgrade it. >> Well, and that's one of the most appealing things about services like Metal where they also do prevent that sort of rip and replace, but they also help people navigate the supply chain shortages that are going on right now. So this has been a trying two years for supply chain shortages. And being able to take advantage of Dell equipment already staged at an Equinix data center and partners can then bring their customers a quicker immediate response. >> Have you also seen this? You mentioned the supply chain shortages, some of the many challenges that we've experienced in a last few years. How much of a factor has the great resignation been? The labor shortages, the cybersecurity skills gap, on folks coming to Equinix saying, "Help, we don't have the resources here to do this ourselves." >> We have been fortunate to be... If you're asking me how the reservation has affected us as a company. >> No your customers. >> Oh customers it has. Oh, okay I get it. So it is a challenge for them, but it's an opportunity for our partners. So what I see there is it's been challenging for customers to hold onto that talent, but partners are filling that gap. And we with Equinix being forced to hold onto a lot of our best and brightest. And so we put them together with our partners and we try to help customers fill those gaps. >> Well that's the most important thing, filling those gaps. >> You ever been inside one of these ultra modern data centers? >> I have not, not yet. It's pretty cool, isn't it? >> Have you ever had a tour of one? >> I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind? >> Well, they come with all the requisite biometrics and man traps and all of the sort of bells and whistles that are actually the first slay of physical security, but then once you get into the data center, then we get into the virtual and the digital security that you would expect. >> Yeah, it's good. And you know, it's not like you drive by the data center, and there's a big sign that says, here's the data center. They're trying to stay a little hidden and then like getting in, it's like getting into Fort Knox. It's probably harder. And then, but then the it's like this giant clean room. It's amazingly clean and just huge. It'll blow your mind. >> And inside the data centers, all the world's networks come together and peer, and then we have inside their, the most direct roam reps to the cloud. So you would expect there's a lot of wires and pipes running very neatly through a very secure clean... >> Cooling systems and power systems that are just... >> Pristine environment for sure. >> Amazing engineering. >> It is really. >> We need a tour. >> Do you let people tour your data center? >> I will bring both of you on a tour. >> Awesome. >> Be my guests. >> I would love to. Great. >> Sounds fantastic. Would love to. >> We'll bring a camera. (laughing) Oh, no, we're not allowed. >> Not today. >> No phones, no phones sequester. So what are some of the things that you're excited about seeing and hearing the next couple of days as this is the first time we've all gotten to be together in so long? >> We are excited about the conversations that we're going to have, power of three that I was talking about. So, we really pride ourselves on having that combination add up to more to benefit the customer. And so this will be sort of a coming out party of sorts. Equinix and Dell will meet with almost 20 different global partners that are really important to both of us. So I am most excited about those conversations and about the education I'm going to get on the ways they're thinking about integrating it differently, because that is good choice for the market. That is good choice for the customer set, for the enterprises out there. So that's what I'm most excited about. >> Awesome, sounds like tremendous opportunity, lots going on this week. But thank you for coming on Jules, >> Oh my pleasure, thank you. talking about... >> How Equinix and Dell better together, the way that your channel partner program is growing and of course the momentum of the company. Can't wait to see what happens next year. >> Thank you. Thank you. Well, we will aim to deliver and thank you again for having us. >> Thanks Jules. >> Our pleasure. For Dave Vellante, I'm Lisa Martin and you're watching theCUBE's live coverage day one, "Dell Technologies World" live from Las Vegas. Stick around, we'll be right back with our next guest. (slow upbeat music)
SUMMARY :
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Jules Johnston, Global Channels | Dell Technologies World 2022
>> theCUBE presents Dell Technologies World, brought to you by Dell. >> Hey everyone. Welcome back to theCUBE's coverage of day one of Dell Technologies World 2022 Live from the Venetian in Las Vegas. They're excited I dunno if you heard that. A group behind me very excited to be here. Lisa Martin, Dave Vallante. We're very pleased to welcome Jules Johnston, the SVP of channel from Equinix. Jules, welcome to the program. >> Thank you for having me. I appreciate it. >> And those people back there are very excited if you heard that. Big applause going went live. So the vibe here is fantastic for the first live Dell Technologies World since 2019, a lot of people here, this expo hall is packed, lot of momentum here but there's also a lot of momentum at Equinix. Talk to us about what's going on. >> Well, you know, so many exciting things for Equinix and, you know, in this partnership of Dell, it sort of gives us a chance to share that with partners here throughout the conference. So we are very excited, as you said about, and we just, we named to the Fortune 500 this year, 77 quarters of growth consecutively but underpinning that is having made huge investments in what is the world's largest footprint of global data centers, 240 of them on six continents in 66 markets, but then interconnecting them so they have the connections that Dell customers need to the clouds, they have the connections that they need to all of the future SaaS providers. So that foresight to put together that interconnection network across our footprint, has set us on the path we're on today which we're very grateful to be at in and really the things that are happening with Equinix and Dell together couldn't be more of the moment. >> Talk to me about that. The last two years, the moments of the last two years have been very challenging. >> They have been. >> For everyone. How has the partnership evolved in that time? >> Well, you know, we at together, Dell and Equinix what we're doing is really helping our shared interface customers navigate the complexities of their digital transformation and digital transformation is hard, it's not of one and done and it's not an overnight solution and so what we are doing is partnering with Dell to think about putting a dedicated Dell IT stack in an Equinix data center, to give customers that sovereign adjacency so that they can have that security proximate to our all the clouds and everything else they need to participate in the ecosystem and then pairing that with, you know these interconnected enterprises. So Dell and we are helping customers then be able to have some of their solution OnPrem, some of their solution in the cloud, access public clouds and use that collectively to define what we're calling the intelligent edge together and that intelligent edge means so many different things to customers, but it is really our honor to work together with Dell to help each customer define that for themselves. >> Eqiuinix's an amazing company, like you said, I didn't realize it was that many consecutive quarters but it's a 60 billion plus market cap. If you look at the stock chart it'll blow your mind, really incredibly successful and part of the reason is funny, you know, 10, 15 years ago people thought, well, oh, 10 years ago anyway, the cloud is going to hurt companies like Equinix. It was exact opposite and that's because, you know Charles Phillips used to joke, friends don't let friends build data centers. >> Yes. >> Right? And it's not a good use of capital for most companies unless you're in the data center business. Now, of course you have some of your own as a service offerings. >> We do. >> What's the overlap with Dell? How do they compliment each other? >> It's a good question because, you know, and we get that are you and Dell in fact competitors? And no we see them as wholly complimentary and in fact, we're working with Dell to bring to market things like something we call PowerEdge which involves their servers and PowerStore which involves their storage and then VxRail which is really the hyperconverged infrastructure and those are a few first of a series of offerings we expect to bring to market with Dell and if you think about metal and it's Equinix Metal that people sometimes think is a competitor, but what metal does for customers is it really allows them to advance have the equipment placed in our data center so that they can access that capacity and according to spikes or needs that they have. That equipment in our data centers that's there for them to avail themselves to that capacity is most often Dell equipment. So we are really doing and executing that bare metal as a service together. >> What are some of the things that you're hearing from your partner community in terms of the partnership with Dell? Are partners must be excited the momentum there. What's going on in the partner community? >> So, you know, that's what near and dear to my heart since that's what I'm responsible for Equinix's global partnerships, and they are very excited about what we're doing with Dell and to be honest with you, all of our top partners are also top partners of Dell so it makes sense that we bring it together. So, you know, big categories of partners like the world's largest global network service providers, some of whom are here and who we'll meet with the AT&T, Orange Business Services, those folks in addition to the world's largest global systems integrators, Kyndryl, Deloitte, Accenture, Wipro all, DXC, all of these are partners that Dell and we will meet with together to further our, what we call power three that together we're better because as much as Dell and Equinix are delivering, the customers most often don't have the experience they need to execute it without a partner so they are relying on those partners to take what we are doing and make it their own and so if they're excited about it, it's a big opportunity for them from a revenue services and an opportunity for them to step into a next level trusted advisor status so partners are excited and we're going to be spending a lot of time with them the next few days. >> Do you see Equinix, you know, 'cause these partnerships are not bespoke partnerships, it's an ecosystem that's organic and evolving and growing. Are you a dot connector in a way? Can it be a flywheel effect in your ecosystem? >> Well, so our ecosystems that we provide wide range of those from high frequency trading to connected cars, to the internet, things many and content providers that we are, we do see it as our role to, you know, the 10,000 and growing customers that are in our 240 data centers on six continents that provide those ecosystems, it is our mission to continue to grow that and enrich it because that does differentiate us greatly from another data center provider and it's the combination of the ecosystem that you find and the people you can connect to at Equinix and then also the leverage of our fabric in order to be able to access your future needs. >> And there's a lot of technology underneath these, it's that first layer one I guess if you will of the data center, right? And so a lot of your customers or your partners customers, they just don't want to be in that business as we were saying before, I mean it's just too expensive, the power requirements are going through the roof so you got to be really good at managing power. >> You do. In fact, you know, so first of all, you're right, it's extremely difficult for them to also be able to make that kind of commitment to keep a data center they would manage themselves at the level that Equinix is able to invest so it's very difficult for people to do it themselves but even show, another point you mentioned actually about the power is near and dear to our hearts because Equinix is super committed to sustainability and so we've made a commitment to wholly renewable energy and it's something that we talk a lot about how we also help partners like Dell meet their initiatives or partners like AT&T meet their connected climate goals. So we are actually using that and coming together with Dell on that story, so that, and then helping to amplify that with our partners. >> And that's, how do you do that? That's putting data centers where you can cool with ambient air or is it being near the Columbia River? What's your strategy in that regard? >> It's sustainable. I have to be honest to you. I would be out of my depth if I didn't say. >> This is at high level. >> So we are deploying some of the latest technologies about that and then experts. People who, you know who all they do is really help us to reduce the carbon footprint and be able to offset that, be able to use solar, be able to use wind, be able to take advantage of that and then also to navigate what's available when you're in 240 locations on six continents it's not the same options to reduce your power consumption and your burden are different in Africa as we just discovered with our main one acquisition than they are in India or than they are in other parts of the world. So it is for us a journey and we've been assembling a lot of the talent to do that. >> But you're so large now, even a small percentage improvement can really move the needle. >> And I think because we are the largest, it is incumbent upon us to really set the standard and be committed to it and we do see other people following which is a good thing for all of us. >> Well how important is that in your partnership conversations that partners have that same focus and commitment on ESG that Equinix has? >> Partners care a lot about it but customers ask us both all the time. I mean, we increasingly see a portion of an RFP or a scope of work asking, before I decide to go with Equinix and Dell, tell me how you're going to impact the environment, tell me about your commitment and so we are committed to it but customers are demanding it too. >> So it's com-- >> Where do you. Go ahead please. >> Oh I was just going to say, it's coming from the voice of the customer which EquinIx is listening to we know Dell is listening to it as well. >> I'm sorry one more time? >> That the sustainability of the ESG demand is coming from the customers you were saying? >> It both, like I mean, we want to do the right thing and we've made commitments to it but our customers are holding us accountable to it and, you know, sustainability is now a board level priority. It is for us and it is for companies like Dell and it is for our partners and customers. >> It really is. I mean, it's up there with security. >> It is. >> In terms of the board level conversation. Where do you want to see the partner ecosystem in the next, let's call it three to five years? In your business you can look out that far. >> Well, you know, I think that they, our partners, and that I mean Dell's and our mutual partners, you know, we've been listening to customers with Dell to deliver a flexible set of options for how customers would consume Equinix and Dell so our partners are going to be integrating a variety of those in order to meet the customer where they are in that journey, whether they want to buy Apex as a service, whether they want to buy Equinix Metal, whether they want to have a partner put together bespoke do it yourself combination with other services. I mean, the customers are going to demand a choice of options. I think partners are going to embrace multiple versions of that so that they can, you know, to meet the customer where they are and take them. >> Well that's incredibly important these days to meet the customer where they are. The customers have a lot of choice. >> It is. >> But everything that we're all doing is for the customer ultimately at the end of the day. >> Yes, it is and, you know, the customers are getting savvier but we are all still early in this journey, as far as the edge, you know, I mean, I think we're all still grappling that. For right now we like to say that as customers are looking to define that, the footprint that we offer together with Dell gives them an awfully robust set of choices for now and then we want to continue to invest and expand to be wherever they need us. >> Well that's the thing about your business, it's optionality. I mean, the cloud has a lot of stuff but you can't get everything you want in the cloud. >> You can. >> And you can put anything in your data center, that's IT. >> You can, but you may not know what you need yet and so that's one of the things we spend a lot of time having our solutions architects and our sales people together with Dell talk about future proofing, their strategy. So future proofing, that combination of OnPrem and in an Equinix data center and maybe some public and future proofing, leveraging our fabric so that they might elect different SaaS space services or cloud-based services a year to five years from now than the year you're even thinking about today and they may expand their edge over time because they may sort of see that at the customer end point. Today most businesses are still sort of using a footprint like ours as their edge, but that could change and so we want to be there when it does. >> Yeah, that's a great point because you don't want to necessarily have to rip it out every couple of years if you can have an architecture that can grow. Yeah sure, you might want to upgrade it. >> Well, and that's one of the most appealing things about services like metal, where they also, they do sort of prevent that sort of rip and replace but they also help people navigate the supply chain shortages that are going on right now. So you know, this has been a trying two years for supply chain shortages, and being able to take advantage of Dell equipment already staged at an Equinix data center and partners can then bring their customers a quicker immediate response. >> Have you also seen this, you mentioned the supply chain shortages, some of the many challenges that we've experienced in the last few years, how much of a factor has the great resignation been? The labor shortages, the cybersecurity skills gap, on folks coming to Equinix saying help, we don't have the resources here to do this ourselves? >> We have been fortunate to to be... If you're asking about how the reservation has affected us as a company. >> No your customers. >> Oh our customers it has. >> Yes. >> Oh, okay. >> Yes. >> So it is a challenge for them but it's an opportunity for our partners. So what I see there is it's been challenging for customers to hold onto that talent but partners are filling that gap and we've at Equinix have been fortunate to hold onto a lot of our best and brightest and so we put them together with our partners and we try to help customers fill those gaps. >> Well that's the most important thing, filling those gaps. >> You ever been inside one of these ultra modern data centers? >> I have not, not yet. >> It's pretty cool, isn't it? I mean-- >> Have you ever had a tour of one? >> I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind. >> Well I mean, they come with all the requisite, bio metrics and man traps and all of the sort bells and whistles that are actually the first layer of physical security, but then once you get into the data center then we have sort of, we get into the virtual and the digital security that you would expect. So it's-- >> Yeah, it's good and you know, it's not like you drive by the data center and there's a big sign that says here's the data center, it is kind of, they're trying to stay a little hidden and then it's, getting in it's like getting into fork knots. It's probably harder but then, it's like this giant clean room, right? It's amazingly clean and just huge. It'll blow your mind. >> Inside these data centers, all the world's networks come together and peer, and then we have inside the most direct RomReps to the cloud so you would expect. There's a lot of wires and pipes running very neatly through a very secure, clean-- >> Cooling systems and power systems and it's just. >> Pristine environment for sure. >> Amazing engineering. >> It is. >> So I need a tour. >> You should. Do you let people tour your data centers? >> Well I will bring both of you on a tour. >> Awesome. >> Be my guests. >> I would love to. Yeah, great. >> It sounds fantastic. >> We'd love to. >> So last couple-- >> We'll bring a camera. (both laugh) Oh, no, not allowed. >> Not today. No phones, no phones sequester. >> So what are some of the things that you're excited about seeing and hearing the next couple of days as this is the first time we we've all gotten to be together in so long? >> So well, you know, we are excited about the conversations that we're going to have power of three that I was talking about. So you know, we really pride ourselves on sort of having that combination add up to more to benefit the customer and so this will be sort of a coming out party of sorts for Equinix and Dell will meet with, you know almost 20 different global partners that are really important to both of us so I am most excited about those conversations and about the education I'm going to get on the ways they're thinking about integrating it differently because that is good choice for the market, that is good choice for the customer set so for the enterprises out there so that's what I'm most excited about. >> Awesome, sounds like tremendous opportunity, lots going on this week, but thank you for coming on Jules talking about-- >> Oh, my pleasure >> An hour of Equinix and Dell better together, the way that your channel partner, your program is growing and of course the momentum of the company. Can't wait to see what happens next year. >> Thank you. Thank you, we will aim to deliver and thank you again for having us. >> Thanks Jules. >> Our pleasure. For Dave Vallante, I'm Lisa Martin and you're watching theCUBE's Live Coverage day one Dell Technologies World Live from Las Vegas. Stick around, we'll be right back with our next guest. (upbeat music)
SUMMARY :
brought to you by Dell. from the Venetian in Las Vegas. Thank you for having So the vibe here is fantastic and really the things that moments of the last two years How has the partnership and then pairing that with, you know the cloud is going to hurt Now, of course you have some of your own and according to spikes in terms of the partnership with Dell? and to be honest with you, and evolving and growing. and the people you can of the data center, right? and then helping to amplify I have to be honest to you. lot of the talent to do that. can really move the needle. and be committed to it and so we are committed to it Where do you. of the customer which and it is for our partners and customers. I mean, it's up there with security. it three to five years? so that they can, you know, to meet the customer where they are. all doing is for the customer as far as the edge, you know, I mean, I mean, the cloud has a lot of stuff And you can put anything in and so that's one of the things necessarily have to rip it So you know, this has We have been fortunate to to be... and so we put them Well that's the most important that will blow your mind. and all of the sort bells and whistles Yeah, it's good and you know, to the cloud so you would expect. power systems and it's just. Do you let people tour your data centers? both of you on a tour. I would love to. Oh, no, not allowed. No phones, no phones sequester. and about the education I'm going to get and of course the momentum of the company. and thank you again for having us. and you're watching theCUBE's
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Jules Johnston, Global Channels | Dell Technologies World 2022
>>The cube presents, Dell technologies world brought to you by Dell. >>Hey everyone. Welcome back to the cubes coverage of day. One of Dell technologies world 2022. Live from the Venetian in Las Vegas. They're excited. I dunno if you heard that a group behind me, very excited to be here. Lisa Martin, Dave ante. We're very pleased to welcome Jules Johns SVP of channel from McQuin. Jill, welcome to the program. >>Thank you for having me. I appreciate it. >>And those people back there are very excited. If you heard that big applause >>That >>Went live <laugh> so the, the vibe here is fantastic for the first live Dell technologies world since 2019. A lot of people here, this expo hall is packed a lot of, of momentum here, but there's also a lot of momentum critics. Talk to us about what's going on. >>Well, and you know, so, so many exciting things for Equinex and, you know, in this partnership of Dell, it gives us a chance to, to share that, uh, with partners here throughout the conference. So we are very excited, as you said about, and we just, we named to the fortune 500 this year, 77 quarters of growth consecutively, but underpinning that is having made huge investments in what is the world's largest footprint of global data centers, 240 of them on six continent in 66 markets, but then interconnecting them. So they have the connections that Dell customers need to the clouds. They have the connections that they need to all of the future SaaS providers, so that foresight to put together that interconnection network across our footprint has set us on the path we're on today, which we're very grateful, um, to be at in. And, and really this, the things that are happening with Equinex and Dell together can, couldn't be more of the moment. >>Talk to me about that. The, the last two years, the moments of the last two years have been very challenging. They have for everyone. How has the partnership evolved in that time? >>Well, you know, we at together, Dell and Equinix, what we're doing is really helping, helping our shared interface, customers navigate the complexities of their digital transformation and, and digital transformation is hard and it's not a one and done, and it's not an overnight solution. And so what we are doing is partnering with Dell to think about putting a dedicated Dell it stack in an Equinex data center to give customers that sovereign adjacency so that they can have that security proximate to our, all the clouds and, and, and all, everything else. They need to participate in the ecosystem. And then pairing that with, you know, these interconnected enterprises. So Dell and we are helping customers then be able to have some of their solution on Preem some of their solution in the cloud access, public clouds, and use that collectively to diff fine. We're calling the intelligent edge together. And that intelligent edge means so many different things to customers, but it is really our honor to work together with Dell to help each customer define that for themselves. >>E's amazing company, like you said, it's, it's, you know, I didn't realize it was that many consecutive quarters, but it's a 60 billion plus market cap. If you look at the stock chart, blow your mind, really incredibly successful. And part of the reason it's funny, you know, 10, 15 years ago, people thought, well, oh, 10 years ago, anyway, the cloud is gonna hurt companies like equity. It was exact opposite it. And, and that's because, you know, Charles Phillips used to joke friends. Don't let friends build data centers. Yes. Right. And, and it's not a good use of capital for most companies, unless you're in the data center business. Now, of course you have some of your own as a service offerings. We do. What's the overlap with, with Dell? How do they compliment each other? It, >>It's a good question because, you know, and we get that, are you and Dell in fact competitors, and no, we see them as who complimentary. And in fact, we're working with Dell to bring to market things like something we call power edge, which involves their servers and power store, which involves their storage. And, and then V RIL, which is really the hyperconverged infrastructure. And those are just few first of a series of offerings we expect to bring to market with Dell. And if you think about metal and, and it's Equinex metal that people sometimes think is a competitor, but what metal does for customers is it really allows them to advance, have the equipment placed in our data centers so that they can access that capacity. And according to spikes or needs that they have that equipment in our data centers, that's there for them to avail themselves of that capacity is most often Dell equipment. So we are really doing and executing that bare metal is a service together. >>What are some of the, the things that you're hearing from, from your partner community, in terms of the partnership with Dell, what are partners supposed be excited, the momentum there what's going on in the partner community? >>So, you know, that is that's, that's what near and dear to my heart, since that's what I'm responsible for. Equinex is global partnerships, and they are very excited about what we're doing with Dell. And to be honest with you, all of our top partners are also top partners of Dell. So it makes that we bring it together. So, you know, big categories of partners like the world's largest global network service providers, some of whom are here and who will meet with the at T orange business services. Those folks, in addition to the world's largest global systems integrators, Kendra, Deloitte, Accenture, we pro, uh, all DXC. All of these are partners that Dell and we will meet with together to further our, what we call power three, that together we're better because as much as Dell and Equinex are delivering the customers, most often don't have the experience. They need to execute it without a partner. So they are relying on those partners to take what we are doing and make it their own. And so, so if they're excited about it, it is a, it's a big opportunity for them from a, a revenue services, a and an opportunity for them to step into a next level, trusted advisor status. So partners are excited and, and we're gonna be spending a lot of time with them the next few days. Do you >>See Equinix? You know, these cuz these partnerships are not bespoke partnerships, it's an ecosystem that's organic and evolving and, and growing. Can it be, are you a dot connector in a way, can it be a flywheel effect in your ecosystem? >>Well, I mean our, so our E ecosystems that, um, that we provide wide range of those from high frequency trading to connected cars, um, to the internet things, many and content providers that we are, we do see it as our role to, you know, the 10,000 and growing customers that are in our 240 data centers and six continents that provide those ecosystems. It's, it is our mission to continue to grow that and enrich it because that does differentiate us greatly from another data center provider. And it's the combination of the ecosystem that you find and the people you can connect to at Equinex, and then also the leverage of our fabric in order to be able to access your future needs. >>And it's a lot of technology underneath these, you know, it's that first layer one, I guess, if you will, of the data center, right. And so a lot of your, your customers or your cus your partner's customers, they just don't want to be in that business. As we were saying before, I mean, it's just too expensive. The, the power requirements are going through the roof, so you gotta be really good at managing power. >>You do. In fact, you know, so first of all, you're right, it's extremely difficult for them to also be able to make that kind of commitment, to keep a data center. They would ran, they would manage themselves at the level that Equinex is able to invest. So it's very difficult for people to do it themselves, but even show another, you mentioned actually about the power is near and dear to our hearts because is super committed to sustainability. And so we've made a commitment to holy renewable energy. And it's something that we talk a lot about how we also help partners like Dell meet their initiatives, so, or partners like at T meet their connected climate goals. So we, we are actually using that and coming together with Dell on that story, so that, and, and then helping to amplify that with our partners. And, >>And that's, that's how do you do that? That's putting data centers where you can cool with ambient air. Is it being near the Columbia river? How what's, what's your strategy in that regard, >>Uh, and sustainable. I have to be honest to you. I, uh, I would be out of my depth if I didn't say >>This is the high level. Yeah. >>So, um, we are deploying some of the latest technologies about that, and then experts people who, you know, who all they do is really help us to, um, to reduce the carbon footprint and be able to offset that, be able to use solar, be able to use wind, be able to take advantage of that. And then also to, um, to navigate what's available when you're in 240 locations on six cotton, it's not the same options to reduce your power consumption. And your burden are different in Africa, as you just discovered with our main one acquisition than they are in India, or then they are in, in other parts of the world. So it is for us a journey, and we've been assembling a lot of the talent to do that, but >>You're so large now, even a small percentage improvement can really move the needle. >>And I think because we are the largest, it is incumbent upon us to really set the standard and be committed to it. And, um, and we do see other people following, which is, is a good thing for all of us. Well, >>How important is that in your partnership conversations that partners have that same focus and commitment on ESG that Equinix has >>Partners care a lot about it, but, uh, customers ask us both all the time. I mean, we increasingly see a portion of an RFP or a scope of work asking before I decide to go with Equinex and Dell, tell me how you're going to impact the environment. Tell me about your commitment. And so, um, so we are committed to it, but customers are demanding it to >>Where >>Do you go ahead please? >>Oh, I was just gonna say, it's, it's coming from the, from the voice of a customer, which Equinox is listening to, we know Dell is listening to it as well. >>I'm so >>Sorry. One more time that, that the, the sustainability of the ESG demand is coming from the customers. You were saying, it, >>It both like, I mean, we wanna do the right thing and we've made commitments to it, but our customers are holding us accountable to it. And, you know, sustainability is now a board level priority. It is for us. And it is for companies like Dell and it is for partners and customers. >>It really is. It's it's, I mean, it's up there with security in terms of the board level conversation, where do you want to see the partner ecosystem in the, the, the next let's call it three to five years in your business? You can look out that far. >>Well, you know, I, I think that, um, they, our partners, um, and I, that, I mean, Dells and our mutual partners, you know, are, we've been listening to customers with Dell to deliver a flexible set of options for how customers would consume Equinex and Dell. So our partners are gonna be integrating a variety of those in order to meet the customer where they are in that journey, whether they wanna buy apex as a service, whether they wanna buy Equinex metal, whether they wanna have car some, uh, a partner put together, bespoke, do it yourself, combination with other services. Uh, I, I mean, the customers are going to demand a choice of options. I think partners are gonna embrace multiple versions of that so that they can, you know, to meet the customer where they are and take them >>Well, that's, that's incredibly important these days to meet customer where they are, the customers have a lot of choice. It is, but everything that we're all doing is for the customer, ultimately at the end of the day, <laugh> >>Yes, it, it, it, it is. And, and, you know, the customers are getting Savier, but we are all still early in this journey, as far as the edge, you know, I mean, I think we are all still, um, we're all still grappling at the, at for right now. We like to say that as customers are looking to define that the, the footprint that we offer together with Dell gives them an, an awfully robust set of choices for now. And then we wanna continue to invest and expand to be wherever they need us. >>Well, that's the thing about your business? It's it's optionality. I mean, you can't, I mean, the cloud has a lot of stuff, but you can't get everything you want in the cloud. You can, and you can put anything in your data center. That's, that's, you know, it, >>You can, but you may not know what you need yet. And so that's one of the things we spend a lot of time having our solutions, architects and our sales people together, but they'll talk about future proofing, their strategy. So future proofing, that combination of OnPrem and in an Equinex data center, and maybe some public and future proofing leveraging our fabric so that they might elect different SaaS space services or cloud based services a year to five years from now than the year, even thinking about today. And, and they may expand their edge over time, because they may, they may sort of see that as a, at the customer end point today, most businesses are still sort of using a footprint like ours as their edge, but that could change. And so we wanna be there when it does. >>Yeah. That's a great point because you don't wanna necessarily have to rip it out every cup of years. If you, if you, if you can have a, an architecture that can grow. Yeah, sure. You might want to upgrade it >>Well, and it's one, that's one of the most appealing things about services like metal, where they also, uh, they do sort of prevent that sort of rip and replace, but they also help people navigate the supply chain shortages that are going on right now. So this that's been, this has been a trying two years for supply chain shortages, and being able to take advantage of Dell equipment already staged at an Equinex data center and partners can then bring their customers a quicker immediate response. Have >>You also seen this? You mentioned the supply chain shortages, some of the many challenges that we've experienced in a last few years, how much of a factor has the great resignation been? The labor shortages, the cybersecurity skills gap on, on folks coming, Tolin saying help. We don't have the resources here to do this ourselves. >>We have been fortunate to, to not, to, to be, um, if you're asking about how the reservation has affected us as a company, no, >>Your customers >>Or customers that has oh, okay. Yes. So it is, it is a challenge for them, but it's an opportunity for our partners. So what I see there is it's been challenging for customers to hold onto that talent, but partners are filling that gap and we've access Aon fortunate to hold onto a lot of our best and brightest. And so we put them together with our partner and we try to help customers fill those gaps. >>Well, that's most important thing, filling those gaps. >>You, you ever been one in inside one of these ultra modern data centers? I have not, >>Not yet. >>It's pretty cool. Isn't it? I mean, >>Have you, have you ever had a tour of one? >>I I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind. Well, >>I mean, they, they come with all the requisite, uh, bio and man traps and all of the bells and, and, and whistles that are actually the first slay of physical security. But then once you get into the data center, then we have sort, we get into the virtual and the digital security that you would expect. So it's, >>Yeah, it's good. And you know, it's not like you drive by the data center, it's a big sign. Here's the data center. It is kind of, you know, they're trying to stay a little hidden and then like, it's get in. It's like getting into fork knots. It's probably harder. And then, but then the it's, it's like this giant clean room, right? It's amazingly clean and just huge. >>There are all >>Your >>Mind. And inside this data centers, all the world's networks come together and peer, and then we have inside their, the, the most direct rom reps to the cloud. So you would expect there, there's a, there's a lot of wires and pipes running very neatly through a very secure, >>Clean systems and power system >>Environment. For sure. >>Amazing engineering. >>It is really >>A >>Tour. You should, you, if they do, you let people tour >>Your, I, I will bring both of you on a tour. Awesome. >>I, my guess >>Would love to. >>Yeah. Great. Sounds fantastic >>On that. So >>Last >>Couple, we'll bring a camera. <laugh> Oh, no, we're not allowed. Not today. >>No phones, no phones sequester. So what, what are some of the things that you're excited about seeing and hearing the next couple of days as this is the first time we've all gotten to be together in so long? >>So, um, well, you know, we are excited about the conversations that we're gonna have power of three that I was talking about. So, you know, we really pride ourselves on sort of having that combination add up to more, to benefit the customer. And so this will be sort of a coming out party of sorts for Equinex and Dell will meet with you almost 20 different global partners that are really important to both of us. So I am most excited about those conversations and about, uh, the education I'm gonna get on the ways they're thinking about integrating it differently, because that is good choice for the market. That is good choice for the customer set. So for the enterprises out there, so that I'm most excited about. Awesome. >>Sounds like tremendous opportunity, lots going on this week, but thank you for coming on, just talking An hour of Equinix and Dell better together, the way that your channel partner program is growing. And of course the momentum of the company will can't wait to see what happens next year. Thank >>You. Thank you. Well, we aim to deliver and thank you again for having us. Thanks, >>Jules. Our pleasure for Dave Volante. I'm Lisa Martin, and you're watching the cubes live coverage day one, Dell technologies world live from Las Vegas, stick around. We'll be right back with our next guest.
SUMMARY :
I dunno if you heard that a group behind me, Thank you for having me. If you heard that big applause Talk to us about what's going on. So we are very excited, as you said about, and we just, we named to the fortune 500 How has the partnership evolved in that time? that with, you know, these interconnected enterprises. Now, of course you have some of your own as a service offerings. It's a good question because, you know, and we get that, are you and Dell in fact competitors, And to be honest with you, all of our top partners are also top partners of Dell. Can it be, are you a dot connector in a way, can it be a flywheel effect in your ecosystem? And it's the combination of the ecosystem that you find and And it's a lot of technology underneath these, you know, it's that first layer one, And it's something that we talk a lot about how we also help partners like Dell meet And that's, that's how do you do that? I have to be honest to you. This is the high level. locations on six cotton, it's not the same options to reduce your power consumption. And I think because we are the largest, it is incumbent upon us to really set the standard and be committed And so, um, so we are committed to it, but customers are we know Dell is listening to it as well. You were saying, it, And, you know, sustainability is now a board level priority. call it three to five years in your business? Well, you know, I, I think that, um, they, our partners, um, and I, Well, that's, that's incredibly important these days to meet customer where they are, the customers have a lot of choice. but we are all still early in this journey, as far as the edge, you know, I mean, I mean, you can't, I mean, the cloud has a lot of And so that's one of the things we spend a lot of time having our solutions, You might want to upgrade it Well, and it's one, that's one of the most appealing things about services like metal, where they also, We don't have the resources here to do this ourselves. And so we put them together with our partner and I mean, I I've never had a tour of an Equinix data center, but I've seen some modern data centers that will blow your mind. the data center, then we have sort, we get into the virtual and the digital security that you would expect. And you know, it's not like you drive by the data center, it's a big sign. So you would expect there, For sure. Your, I, I will bring both of you on a tour. Sounds fantastic So <laugh> Oh, no, we're not allowed. hearing the next couple of days as this is the first time we've all gotten to be together in so So, um, well, you know, we are excited about the conversations that we're gonna have power And of course the momentum of the company will can't wait to see what happens next year. Well, we aim to deliver and thank you again for having us. I'm Lisa Martin, and you're watching the cubes live
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Karla Wong, AWS | Women in Tech: International Women's Day
(upbeat music) >> Welcome to theCUBE coverage of women in tech. International Women's Day 2022. I'm your host, Lisa Martin. Karla Wong joins me next. Country Sales Leader for the Commercial Sector in Peru at AWS. Karla, welcome to theCUBE. >> Thank you so much Lisa and thank you for having me. It's a pleasure to be with you today. >> I'm looking forward to chatting with you. You've been in the tech industry for more than 20 years, you've been a leader in tech and sales and customer service, partners, organizations. Talk to me a little bit about your background. >> I am a system engineer. I have some studies from enterprise direction with a university in Savannah, Columbia and I have a digital transformation certified with MIT in Boston. >> Fantastic, were you always interested in technology or STEM or was it something that you pivoted into somewhere during your career? >> Yes, you know what? Since I was little, I was just fascinated with the technology and all the time I was just trying to figure out how to do things and how to build that things and I remember once I was just, of course many time long ago, I was with this BHS, right? An equipment and I tried to do and tried to understand how this works and just figure out I was with many parts of that equipment and then I didn't realize how to join that parts but it was really funny because all the time I was trying to understand what is behind that kind of equipment, how this works and all the time I was asking and my dad said, I was just feeling so curiosity about that and asking many questions and I have uncles that they are engineers. So I was just all the time asking about that and they said, you know what? You are good in math, maybe you can just decide for an engineering career. They were encouraged me for doing that. So I guess that was my first clue that I'm interested in technology. >> Well, you sounds like you have a natural curiosity that you had great role models in your parents and probably others along your educational route and your career route that kind of encouraged that curiosity and being curious is one of the things that's important to being at AWS. Am I right? >> Yes, it's really important because we promote, you know, our, one of the main leadership principles that you read is learn to be curious and they promote that one, right? They're encouraging you to innovate, to learn more, to try to understand more about our solutions, our customers, how to make the things better and you have the space to propose new things, to do the things better. So they encourage you and they empower you to do that and you feel like your curiosity that you have very natural here's improved and they just promote that you continue to do that. >> That curiosity is so important. I mean, when we think about women in technology and we think about bringing in more thought diversity and DEI, it's important to be curious, to be able to bring different thoughts in so that the organization can be more well rounded, it can learn, you also not only do you lead the sales organization, but you are someone that's very active in volunteering. Tell me a little bit about that and how do you balance leading a sales organization and volunteering at the same time? >> You know, when you talk about this is more like work life balance, right? And when we talk about that you can feel like you need it, right? You need to work on that. It's more like an attitude of it's extremely important to think about mental health for everyone because that of course have impact in your physical health and when you talk about this, it not only matters in terms of attitude, it's action and disciplines as well and you have to keep in mind that. The first thing I believe and all the time I do it give the right value for this balance because it's something that a lot of people want more than anything and I have more than some professional decision thinking about this precisely and I have to thinking of me as a person, my family, how to help the community and you cannot imagine the impact when you decide to go for a volunteering activities how can benefit you and not in only the personal way, in your professional way. Even though you didn't start a volunteering, trying to figure out how this help you in your professional life, you receive a lot of benefits from the volunteering activities and it's amazing how that one's impacting your professional life also. When you are a volunteer, you'll receive new and meaningful experiences. Volunteering can be an excellent getaway to find unique and valuable experiences that you are very difficult to find in a day to day basis, right? And you develop your real life skills, openness to criticism, responsibility, humility, commitment, service, attitude, many things that you can proactively include in your job with your team and you can join with them in teamwork and try to figure out how to engage with them in your activities. This is another way to motivate your team, to build your team, right? Talking with this very valuable experiences and also I find out that that improves your health and mood. >> Sounds very-- >> We talk having-- >> Sorry. >> I'm sorry, no don't worry. >> That's very complimentary, that the volunteer work with leading the sales organization that there's so much value that you're bringing into your sales leadership role from the volunteering that you do. I'm just curious, can you describe some of the volunteer organizations that you work with? I think it's pretty impressive. >> Yes, I started my volunteering 14 years ago I guess but I was in the volunteering activities from the school and my dad was a really strong influence for that because I joined, I remember joining with him and go to do some volunteering activities that he led and I start 14 years I went with Operation and Smile group and then in the last two or three years I start with Project of Love. We are focused on kids with cancer and try to help them to build the last wishes they have because they pass away and at the end of this, this two years ago, I start with local activity that we do for patients with rare diseases and we just try to join two great passion that I have. One is the dance that we have here. The name of our national dance is Marinera Norteña and we are just doing this with a group that they are passion at the same time with this volunteering activities and the dance and we just trying to be the ambassador for and the voice for these patients, try to share with the community, the hard health journey that they have trying to obtain a fair treatment, a fair diagnostic, because they are rare disease and here is very difficult that they investigate about that. So that's why we are just doing this using dance as a way to broadcast our voice and just share happiness and hope and health. >> Happiness and hope. Those are two great things. So as the female leader in the tech industry, what are some of the main challenges that you have found regarding cultural aspects, regarding geographical aspects and LATAM? Talk to me about some of those challenges. >> Let me share with you my personal journey. My challenges started with the moment I decided to start engineering. A career that is traditional considered for men only, although this changes over the time, you will realize that the stereotype remains in many people minds right? It happens not only in Peru I can see it in Latin America. Someone once asked me if I wouldn't like to study something easier for a woman, right? And I just, when I received that question, that helping me to reaffirm that it was taking the right decision and I have the fortune to work with companies that believe in female leadership and the importance of our contribution and empower me to do things differently. Although I must confess that this was not always like this. I experienced the situation when I have to show that I'm so much and more capable and prepared than a man to take a major challenge. So despite the fact in the recent years you have had the great advances in integration of women in the field of science and technology, the gap in equality in equality in this sector still continues and many times the attitude towards women is discriminatory considering that we don't have enough knowledge and we don't have enough strength to overcome challenge without the ability to give the extra mile that is often required, or simply because of a gender issue. And generally speaking, opportunities that they're not equal. Neither in salaries. Several studies have revealed that in the same position since at position level within company, men's salary or benefits are higher than the woman. In addition, sometimes the position for a woman is not necessarily for merit it's just to feel fulfill a gender quota and when it's fulfilled, there's no more opportunities. So it's still a long way to go. We are working in that, we are trying to inspire more women to be part of this world. This is an amazing world and this world needs our leadership, judgment, ambition, as a woman. So that's why we try to inspire and try to be a role model for some young ladies that they are thinking about this career in technology. >> Right, you bring up a great point though about one of the things in terms of hiring for quotas. And as we think about this International Women's Day, this year's theme is Breaking the Bias. Where do you think we are with that? >> I think we have a lot long, long way to go to. Today we don't see that we have more women in some leadership roles in technology. We see more young ladies studying engineering but you know what, when you talk about stereotypes we need to understand, or the bias, the bias is not only what the society it's giving you, it's also your own bias because we need to understand that technology careers is not only for men it's also for a woman. And we need to understand and change the perspective that we see the challenges that we have in our life because sometimes that could be a really stopper in your professional life. And for me, we don't, we really need to understand that it's important. We cannot stop believing in ourself and we can achieve whatever we want. So we never stop pursuing our goals and achieve what you really need to achieve and as I said all the time, get inspired by women with great achievements who have changed this world technology. We have many examples of that for many years. We have Eva Maria Kiesler, the core inventor of Wi-Fi, Radia Joy Perlman, known as the the mother of the internet and Ada Lovelace who became the first female computer programmer. So we have many examples in this story to understand that the limit is on you. So the bias we need to break the first one is the bias that you have of yourself. >> That's a good point. That's a really good point there. I'm curious, what would your recommendation be? You obviously had, you had that natural curiosity that we talked about. You also seems like you had great parents who were very encouraging of all of the different things that you were interested in. What do you recommend for women maybe starting out in the STEM area or in tech in particular? How do they get that courage to just try? >> You know what, the main thing I guess as I mentioned before, is to put aside the stereotypes, right? And get out of your head, the standing out career like science, technology and engineering is only for a man. All the time I have this list for me, that is lesson learned. And my lesson learned is please don't think that you cannot do it. Try it. If you go and the things do not work well, try it again and try it again. So don't feel stopped because you face your first challenge and the challenge it's very difficult, because we have the courage to do that and you know what? It is very and interesting to understand that women has resilience, we have the courage to do anything, we are multi tasking all the time they say women can do many things at the same time and we have this particular way to communicate. We are very inclusive. We make empathy. We're just leading with a cohesion concept of a team. So we need to explore more about our strengths and try to encourage from them. And one of the main things for me is don't feel afraid and transform, you know, when you feel like that, transfer that as your power, you're encouraged to continue. So we need to transform our fears in our, I always said our gasoline to continue and then your motive to be successful. So transform your fears. >> I love that. >> That's my main focus. >> Transform your fear. That's great advice there is. And I will say no, don't be afraid to raise your hand and ask a question 'cause I guarantee you, many people in the room whether it's a physical room these days or it's a virtual video conferencing room, probably have the same question. Be the one to raise your hand and ask. But I love how you're saying transform that fear 'cause it's there. Don't be afraid to fail but also we need to have those female role models, mentors and sponsors that we can see that can have help us kind of in that transformation process, that mentorship is really critical to help guide that along. >> Yes, yes, yes, that's correct and I will, I am, I was really fortunate because I have real role models in my life not only, as I mentioned my dad and also one of the things that I recognize in this company that I work for that empower leadership from women and I identify some role models I want to follow and I ask her in each particular company to be my coach and to be my mentor, because of course you are starting in the technology side and you need more from others that they can share with you her wisdom, right? And try to give you advice, how to work on that. And I always said, and I will always repeat because I sometimes I have the opportunity to mentor young ladies that they are very curious about the technology side and I share with them my experience, my lesson learned so they can build their own story to do this and I share all the time don't compete in a male environment in a gray suit. You have your own personality, you have your own strengths, you're a woman and you have your strength as a woman. Show that, be, you know, the black point in the middle of the white environment because you're different, your leadership is different. You have to understand that, value that and explore more about that so you can inspire others and you can inspire yourself and it's fair to say, please identify your achievements and value them because you deserve that, you fight for them and you have to be celebrate for that. >> Right. >> So that's the main, you know, the main idea when I share with these ladies but it's right, it's fair to be recognized for that. It's your effort, it's your way to do the things differently and it's very appreciated. >> Very appreciated and very inspiring. Thank you so much Karla for sharing your story, how you are balancing work life volunteerism, how it's complimentary. I found this conversation very inspiring so thank you so much for joining me today. >> Thank you. No, thank you so much Lisa. It was really a pleasure for me to be with you today. >> Excellent, likewise. For Karla Wong, I'm Lisa Martin. You're watching theCUBE's coverage of women in tech, International Women's Day 2022. 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Poojan Kumar, Clumio & Sabina Joseph, AWS Technology Partners | Unstoppable Domains Partner Showcase
>>Hello and welcome to the AWS partners showcase season one, episode two. I'm your host of the cube John ferry. We're here with two great guests who John Kumar, CEO of and Sabina Joseph, the general manager of AWS. Welcome to the show. Welcome to welcome to the cube, >>John. Good to see you >>Again. Great to see both of you both cube. Alumna's great to see how the businesses is going, going very well. Cloud scale, continuing to dominate Columbia is doing extremely well. Tell us more about what's going on in Columbia. What's your mission? What kinds of use cases are you seeing? Napa John, that's helping you guys keep your growth trajectory and solve your customer problems. >>Yeah. Firstly, thank you, John. Thank you, Sabina. Great to be here is a backup as a service platform. That's built natively on AWS for AWS, and we do support other use cases beyond AWS. But our primary mission is to basically deliver, you know, a ransomware data protection solution, you know, on AWS for AWS customers. Right? So if we think about it, you know, one of the things that's, you know, typically holding back any company to put mission critical workloads on a fantastic platform, a public cloud platform like AWS is to make sure that the data is protected in the event of any attack. And it's also done with extreme amount of simplicity, right? So that nobody is doing the heavy lift of doing backup themselves, right? So that's what really drew me or provides. It's a service. It's a turnkey service that provides, you know, data protection on AWS, whatever. >>Well, you're a frequent cube alumni. We're always talking about the importance of that, but I want to ask you this year more than ever, you're seeing it at the center of the conversation built in from day one, you're seeing a lot more threats, certainly mentioned ransomware and more there's more and more online attacks that's impacting this particular area more than ever before. Can you comment on what your focus has been this year around that? >>Yeah, I see it. If you think about tumor's evolution, our primary mission has been to go and protect every data source, but guess what? Right with more and more move to the public cloud and you look just AWS is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, 10 years ago to north of 70 billion run rate today, there's so much of data that is in the public cloud and the, and the most important thing that customers need is they want to free themselves from going and protecting this data themselves. Right? And, and there's a lot of scale in these environments, right? If you look at customers running hundreds of thousands of AWS accounts across every region on AWS, and if you give them that kind of flexibility and that kind of scale, what they want is give me a turnkey solution that just allows me to go and protect all of these workloads running across all of these regions in a service that takes the data out of my accounts separately in an air gap fashion, right. And that's really what we basically provide. And that's what we focused on over the last 12 months. Right? So if you look at what we have done is we've gone after every important service on AWS TC to EBS RDS, S3, dynamo, sequel databases, and other databases running on top of BC too. So now that becomes the comprehensive set of things that somebody needs to use to really deliver an application on top of the public cloud. And that's where we want for, >>And the growth has been there and the results on Amazon because of the refactoring has been huge. Can you share any examples of some successes that you've had with, with the AWS refactoring and all that good stuff going on? >>Yeah. I mean, I think that what we have seen is, you know, customers that basically told us that before you guys existed, we had to go and build these things ourselves, right. Again, you know, they had all the, the, the blocks to go and do it themselves, but it was so much of a heavy lift to go and do it themselves. And again, they didn't want to be in a, you know, in that business. So, so what we have done essentially for, and we have, you know, we have some joint customers at a pretty massive scale that basically have said that, okay, let me just use your solution to protect my critical assets. Like, you know, things, you know, sitting in S3 and really, you know, we'll use gloomy as a, as a >>Yeah, I think that's a great example of the refactoring Sabina. Gotta, I gotta ask you, you obviously you're at the center of this. You have your hand on the wheel of the partnerships and all the innovators out there. The growth of AWS just has been spectacular because there's value being created. Again, companies are refactoring their business on the cloud and you're at the center of it. So talk about the partnership with Clooney. Can you tell us how it all started and where it's going? >>Yeah, thanks for having me here, John, and good to see you again, Fujian, if I'm not mistaken for John, we met each other at the San Francisco summit, the AWS San Francisco summit, actually I believe it was in 2016 or 2017. You can correct me if I'm wrong here, but yes, I think so. It was, it was in the 8% a month of April. I still remember it. And that's when, you know, you kind of mentioned to me about and this modern backup as a service solution that you were creating, you're still in stealth mode. So you couldn't talk a lot about it. And B started to engage deeply on the partnership, right from 2017. And initially we were kind of focused around helping Colombia build a solution using our well-architected review. And then as soon as we all came out of stealth mode, we started to engage more deeply around deeper integrations and also on go to market activities. >>As you know, AWS has a very prescriptive approach to our partnerships. So we started to work with around the five pillars of security, reliability, cost optimization, performance, and operational excellence to really help them tune the solution on AWS. And we also started to engage with our service teams and I have to thank Paul John and his team here. They really embraced those deeper and broader integrations, many services that Pooja mentioned, but also specifically want to mention S3 EBS. And our Columbia was also a launch partner for AWS outpost when AWS in fact, launched outpost. So I want to kind of commend CLU, CLU MEO, and the entire team kind of embracing this technology and innovation and this modern backup as a service approach. And also also embracing how we want to focus on the five key pillars that I mentioned. >>And that's a great example of success when you ride the wave, which I talk about the ACLU, Colombia trends in the data protection, because one of the things that you pointed out earlier is the ransomware. Okay. That's a big one, right? That's a big, hot area. How, how is the cloud, first of all, how is that going? And then how has the cloud equation changed the ransomware defense and protection piece of it? >>Yeah. Now I just, I wonder I had a little bit on what Sabina mentioned before I answered the question, John, if you don't mind. Sure. I think that collaboration is where is the reason why we are here today, right? Like if you think about it, like we were the first design partners to go and build, you know, the EBS direct API, right. And we work closely with the EBS teams, not just for the API, but the cost structure of it. How would somebody like us use it? So we are at the bleeding edge of some of these services that we are using and that has enabled us, you know, to be where we are today. So again, thank you very much to be enough for this fantastic partnership. And again, there's so much to go and do to really go and nail this in a, in a, in a, in a great way on, on the public cloud. >>So now coming back to your question, John, you know, fundamentally, if you see right, you know, what happened is when, when, when customers move to the public cloud, you know, right there, you know, the ease of use with which, you know, AWS provides these services, right? And the consumption of these services actually drives some amazing behavior, right? Where people actually want to go and build, build, build, and build. But then it comes a time where somebody comes in and says, okay, you know, are you compliant? Right. You know, do you have the right compliance in place? You have all these accounts that you have, but what is running in each of these accounts, you have visibility in those accounts. And are these accounts that the data in these accounts is this gap, right? This is getting air gap in the same region, or does it need to be across regions? >>Right. You know, I'm in the east, do I need to, you know, have an air gap in the west and so on and so forth. Right? So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, they get translated in, in the public cloud, where do I need to replicate my data, doing it to back it up? Do I need air gapped in a, like an on-prem world? You had a data domain of plans, which was separate from your primary storage for a reason, same similar something similar now needs to happen here for compliance reasons and for ransomware reason. So a lot of parallels here is just that here we are, it almost feels like, you know, as they say, right, the more things changed. The more they remain the same. That's what it is in the public cloud again. >>Well, that's a good point. I mean, let's take that example of on premises versus the cloud. Also, the clouds got more scale too, by the way. So now you've got regions, this is a common problem that customers are having, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite you in the, you know what, because you then got to go back and retrofit everything. So, so that's kind of what I hear a lot on my end is like, okay, I want to be compliant from day one. I want to have an answer when asked, I don't want to have to go to old techniques that don't fit the cloud. That comes up a lot. What's your answer to that? >>Yeah, no, no. We were pretty much right. I think it's like, you know, when it, when it comes to compliance and all of these things, you know, people at the end of the day are looking for that same foundation of, of things. The same questions are asked for an encryption. You know, you know, I is my data where it needs to be when it needs to be right. What is my recovery point? Objective? What is my recovery time objective? All of these things basically come together. And now, as you said, it's just the scale that you're dealing is, is extremely different in the cloud and the, and the services, right? The easier it is that, you know, it is to use these services. And especially what AWS does, it makes it so easy. So compelling that same ease of use needs to get translated with a SAS service, like what we are doing with data protection, right? That that ease of use is very important. You have to preserve that sanctity >>Sabina. Let's get back to you. You mentioned earlier about the design partner, that benefits for Colombia. Now let's take it to the next level. As customers really realize they have a problem, they need solutions and you're on the AWS side. So you gotta have the answers for the customers. You've got to put people together, make things work. There's a variety of things that you guys offer. What are some of the different facets of the ISV or the partner programs that you offer to partners like Clooney, you know, that they can benefit from? >>Absolutely John, we believe in a win-win approach to the partnerships because that's what makes partnerships durable over time. We're always striving to do better here. And we continue to broaden our investments. As you know, John, the AWS management team, right from Adam Phillipsky, our CEO down firmly believe that partners are critical to our success, our longterm success, and as partners like CLU MEO work to lean in with us with more investment resources, our technology innovation. We also ensure that we are doing our part by providing value back to Cleo about a few years ago, as you might recall, right. We really did a lot of investment in our sales team on the AWS side. Well, one of the tanks me and also our partners observed is while we were making investments in the AWS sales team, I don't think we were doing a great job at helping our partners with reaching out to those customers. >>What we call as co-sale and partners gave us feedback on this. We are very partner and customer feedback driven, and we introduced in fact, a new role called the ISP success manager, ISS, who are basically embedded in our field. And they work with partners to help them close opportunities. And also net new opportunities are we've also in 2020. I believe that re-invent, we launched the ISB accelerate program whereby we offer incentives to the AWS field team to work with our partners to close existing opportunities and also bring in net new opportunities. So all of this has led to closer collaboration in the field between both our field teams, Muir's field team and our field team, but also accelerated mutual customer wins. I'm not saying that we are doing everything great. We still have a long ways to go. And we are constantly getting feedback from cluneal and also some of our other key partners, and we'll continue to get better at it. But I think the role of the ISV success manager and also the ISP accelerate program has been key to bringing in cold cell success. >>Well, John, what's your take on, is this a good partnership for you? I mean, see, the wave of Vegas has got the growth numbers. You mentioned that, but from a partnership standpoint, you're closing business, they got scale. Is it working? How do you organize your company to take advantage of these benefits? Can you share your thoughts? >>Absolutely not. We have embraced the ecosystem wholeheartedly 100%, but if you think about it, what we have done is look at our offering on AWS marketplace. There's an example, right? We are the only company I would say in our domain, obviously that routes our entire business through AWS marketplace. Whether obviously we get a lot of organic benefit from AWS marketplace, people go and search for a solution and from your shows up, and obviously they go and onboard self onboard themselves, and guess what? We let them self onboard themselves. And we rely on AWS's billing automatically. So you don't need to talk to us. You can just get billed automatically in your AWS bill and you get your data protection solution. Or if you directly reached out to us, guess what we do. We actually route you through AWS marketplace. All the onboarding is just to one place and it's a fantastic experience. >>So we have gone like all in, on that experience and completely like, you know, internalized that that's the right way to do things. And of course, thanks to, you know, Sabina's team and the marketplace team to create that platform so that we could actually plug it into it. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. That's one example, another example that Sabina mentioned, right, which is the whole ACE program. We put a ton of registrations on AIS and with all the wins that we get on AWS, they could broadcast it to the sellers. So that creates its own vicious cycle in terms of more coming into the pipeline and more closing in. So, so these are just two small examples, but there's other examples that we look at our recent press release, where AWS, you know, when we, when we launched yesterday data protection and backup, the GM of AWSs three supported us in the press release. So there's things like that, that it's a, it's a fantastic collaboration. That's working really well for our joint customers. Sorry. >>And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some of the things that Poojan said that they're different out there that, that are, co-selling go marketing, that you guys offer people you guys work together on. >>Yeah. The, the ISV accelerate program that was created, it was really created with partners like Klunier in mind, our SAS partners. I think that that is something very, very unique between our partnership and, you know, I, I want to double click on what Poojan said, which is riding their opportunities through marketplace, right? All of their opportunities. That is something pretty unique. They understand the richness of the platform and also how customers are procuring software today in this world. And they've embraced that. And we really appreciate that. And I want to say, you know, another thing about Qumulo is they're all in on AWS, which is another unique thing. There are not a lot of, I would say all in partnerships in my world and I manage infrastructure, business apps, applications, and industry partnerships from the Americas globally. And all of those things are very, very unique in our partnership, which has led to success. Right. We started very, very early stage when Columbia was in stealth mode in 2017 and look where we've come today. And it's really kudos to Paul, John and his entire team for believing in the partnership for leaning in with us and for placing that trust with us. >>Awesome. Pooja, any final words you'd like to share for folks out there about the conversation and what's going on in Columbia? >>Yeah, no, absolutely. You know, as I said, I think we have been fortunate to be very early adopters of all these technologies and go and really build what a true cloud native solution has to be. Right. And, and again, right, you know, this is what customers are really looking for. And people are looking for, you know, at least on the data protection side, you know, ransomware air gap solution, people are looking for a solution natively built on the cloud because that's the only way a solution can deliver something at the scale and the cost structure that is needed to have, you know, a data protection solution in the public cloud. So, so this has been just a fantastic thing end to end, you know, for us overall. And we really look forward to, you know, going, you know, doing much more with AWS as we essentially go and scale, >>I have to ask, but before we, before we go, cause you're the CEO of the company and founder having all that backend infrastructure from Amazon, just on the resources, great. It creates a market for your product, but also the sales piece, you know, they got the marketplace, you mentioned, that's a big expense that you don't have to carry, you know, and you get revenue and top line. I mean, that's an impact for startups out there and growing companies. That's a pretty big deal. What's your, what's your advice to folks out there who are trying to think about the buy versus use the leverage of the, of the marketplace, which is, which is at large scale, because as a CEO, you're, you've got to make these decisions. What's your opinion on that? >>It's not, it's not as, as easy as I make it sound to do your own part. You know, AWS is, is, is, is huge, right? It's huge. And so we have to do our part to educate everybody within the, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution for the customers, for our joint customers, right? So we have to do that all day long. So there's no running away the no shortcut to everything, but obviously AWS does its part to make it very, as easy as possible, but there's a lot of heavy lifting we still have to do. And I think that'll only become easier and easier over the next few years >>And Sabina your takeout at AVS. You've got a great job. You were with all the hot growth companies. This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. >>Absolutely. And it's, and it's thanks to Pooja and, and partners like Lumeo that really understand what it takes to build a cloud native solution because it's part of it is building. And part of it is the co-selling go-to-market engine and embracing both of that is critical to success. >>Well, thank you both for coming on this journey here on the cube, as part of the showcase, push on. Great to see you to being a great to see you as well. And thanks for sharing that insight. Appreciate it. >>Thank you very much. >>Okay. AWS partners showcase speeding innovation with AWS. I'm John Ford, your host of the cube. Thanks for watching.
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CEO of and Sabina Joseph, the general manager of AWS. Great to see both of you both cube. So if we think about it, you know, one of the things that's, you know, We're always talking about the importance of that, but I want to ask you this year more is journey and that pioneer in public cloud going from, you know, whatever 3 billion in revenues, Can you share any examples of some successes that you've had with, So, so what we have done essentially for, and we have, you know, we have some joint customers Can you tell us how it all started and where it's And that's when, you know, you kind of mentioned to me about As you know, AWS has a very prescriptive approach to our partnerships. And that's a great example of success when you ride the wave, which I talk about the ACLU, you know, the EBS direct API, right. when, when customers move to the public cloud, you know, right there, you know, the ease of use So all of these, you know, confluence of all these things come in and by the, all these problems existed in on-premise world, you can build your own and, or use solutions, but if you don't get ahead of it, the compliance question can bite I think it's like, you know, when it, when it comes to compliance and all of these things, the ISV or the partner programs that you offer to partners like Clooney, back to Cleo about a few years ago, as you might recall, So all of this has led to closer collaboration Can you share your thoughts? So you don't need to talk to us. But that's the kind of benefits that we have that we have, you know, taken advantage of a DWI. And tell us something about the partnership between 80 of us, including, you know, that people might not be aware of some And I want to say, you know, another thing about Qumulo is and what's going on in Columbia? And people are looking for, you know, at least on the data protection side, you know, ransomware air but also the sales piece, you know, they got the marketplace, you mentioned, you know, even the AWS seller base to make sure that they internalize the fact that this is the right solution This is the big wave we're on right now with the cloud next generation clouds here, a lot of opportunities. And part of it is the co-selling go-to-market engine and embracing both of that Great to see you to being a great to see you as well. I'm John Ford, your host of the cube.
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Jaime Valles, AWS Latin America | AWS re:Invent 2021
>>Hello. And welcome back to the cubes coverage here. Live in Las Vegas for 80 bucks. Re-invent 2021. We're in person been two years since the cube has been on the ground here at a live event, it's a hybrid event. Check them out online. AWS has got to reinvent site as well as cube online. I'm Jennifer, your host got a great guest here from Latin America. Honeywell is VP of Latin America for AWS, a lot of global change, but the regions, a lot of great stuff, cultural integration. If you will, a skills people all around the world using cloud compute. Jaime's great, but coming on the cube. Thanks for coming on. >>Thank you, John. Thank you. It's a pleasure to be >>Here with you. Um, I wish I could speak in the native tongue, but I can't. I ended it, but I know online there's some special rooms that people have on the cube sites. So a lot of tech, a lot of cloud native in the world, I'm seeing Latin America and all the events we've done had great participation in the cloud ecosystem in Latin America, a lot of young talent, a lot of things happening. What's what's going on. >>Well, as you can see around us today, a lot of things are happening in the cloud. We are in this inflection point in the industry of technology that is accelerating innovation, accelerating transformation all over the world. And obviously Latin America is not an exception. We're seeing this momentum. We're seeing large enterprise companies leveraging the cloud to transform their customer experiences, to drive innovation. We're seeing startups to drive competitiveness and try to compete with the world. And that's also enabling a lot of younger generations to move faster, to innovate, to dream big and drive new ideas. So you're seeing that same momentum in Latin America, all across the region. But this is the one John and we, and we are seeing this happening for many years ahead. >>You know, I love inflection points and I've been saying this and just wrote a blog post about it on siliconangle.com that we are now at another inflection point where cloud is going next gen, where in any kind of revolution, every inflection point, this cultural revolution starts with the young people. And I've never seen an impact with Kubernetes and microservices and the modern approach of the younger generation. It's like if I was 20, that'd be a kid in the candy store. What I don't have to build land is there for me. I got to don't have to provision any servers. So the I'm seeing an impact for the younger generation around cloud and it's global phenomenon. What's what's going on in the younger talent in Latin America. Well, >>Let's just say, I mean, generations see inflection as opportunity, opportunity to make new things happen to, as I said to dream big and actually enabled their ideas to become a reality. And that's where you're seeing all across the region. You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, largest startup communities that are competing with the world. And you have, you know, we have an example like Newman that was here this morning, like started seven years ago, 2014 with a view transforming the financial services experience. That's where we're seeing all across Latin America, because >>The young kids slinging APIs around with containers. Now you've got the container movement. We had a great showing from Brazil and our DockerCon event. Um, net, very notable, um, intelligence coming out of that area. Amazing young talent. I'm just blown away by the, by the work, but in the region itself is still transformation. So I know you're, you're well known for doing really big deals at AWS. Uh, I can say that big banks, multimillion dollar deals. So there's growth there there's existing business transforming while new entrepreneurs are coming in. It's kind of a best of both worlds. What's the, what's the growth look like. >>Uh, as you mentioned, very large enterprises understand that the cloud and a transformation of culture is going to allow them to innovate them, to have loyal customers, every large enterprise customer. We're thinking about different ways to contact their customers, transforming the experience you're seeing customers like like Bancolombia that are migrating their legacy systems into the cloud in order to make faster decisions, to increase agility, to increase innovation and lead their people. Because at the end journey is all about the people that their people build on behalf of their customers and transform their experiences. >>You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, even before the pandemic, but since everything went virtual now hybrid, you're seeing a very low friction point to get in and collaborate. There's almost a new social construct, connective tissue between no boundaries. So you can have an event like here at reinvent, we're in person, but yet there's an online community digitally engaging. So we're starting to see cell formation where people around the world are getting together. How has it impacted how you manage and how you engage with your customers in your region? >>Well, as I said, it's a combination of many things. Our customers are still like people in person. That's why we have our business in Brazil. We have obviously in Argentina, Colombia, Mexico, Costa Rica, Peru, we still have presses. There we are where we work very close with our customers. We understand they need and what they want to do. But now, for example, during the last two years, I've had the opportunity to leverage in technology, be present in what we call virtual trips in most of our countries full day experiences. And I have to tell you at the beginning, I was concerned. I didn't have the opportunity to meet some of these people before today. When I see them in person here in re-invent this like, as if we had met from four. So as you say is the hybrid experience that allows us to be in-person with our customers, with our partners across the region, but also in a remote base, having the opportunity to build the same relations. And that's what technology is enabling better experience, faster innovation and moral agility and growth all across Latin America. >>So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, on a bank exclusive interview with him was he was very adamant about the clouds expanding everywhere. Honestly, you've got the edge in manufacturing, ADP percent everywhere, but he mentioned the regions, the continued growth of regions. It's been 10 years since Latin America. How's that impacted what you got going on there. And what's next from a region perspective. And how has that changed the landscape >>While you're touching? John is probably the most important thing we're seeing. You're absolutely right. We started 10 years ago, December 14 in Brazil with an office and a region there Caesar will launch offices in most of our countries. Now the important thing here is how our technology is enabling our companies, Latin American companies. We have 17 million companies in Latin America be more competitive. You know, some examples, I just mentioned Nubank, but we have that is competing with very large companies. You have Bancolombia you have GBM in Mexico. So what we're seeing is our companies be able by leveraging the latest and best technology to compete with the world and to drive that competitiveness that we need. The other thing about talent. If we enable and empower our Latin American talent or builders to build these new experiences, that's, what's going to allow the region to accelerate their growth, their competitiveness, and their social benefits. >>It was interesting too, is that you can see from the trends to do that. You can do it really fast now instantly. So it's, it's an amazing opportunity. Um, I gotta ask you while you're here, cause I'm really curious. I'm sure the viewers will be as well. What's what's going on in Latin America from a trend stamp. What's the vibe like? What's the, what's the environment like what's the, what's the mindset like there in those regions, from an entrepreneurship perspective, from a cloud enablement perspective, a cultural perspective, what's your report? How would you report on that? >>First of all, we're seeing the cloud accelerate all across Latin America. And I, and as I said, it's really day one for all of us. The other thing is that our customers are understanding that digital transformation is not a technology transformation. It's a cultural transformation leverage by leveraging technology for that to happen. It's about people. It's about mechanisms in the company. It's about the way companies make decisions. And that's why, why the power of the cloud is so important in impact to empower these people, to make things happen. In fact, what we're seeing in Latin America is CEOs of some of these companies like Bancolombia CEO is very engaged in this transformation where he's reviewing technology, he's understanding the cloud because that's how they realize or how they understand the importance of, you know, changing their companies, focused on their customers. The other thing is Latin American companies understand that they need to understand their customer needs work backwards from that and leverage that their technology, the cloud in order to improve the experiences of the >>Costumes. So I had to put you on the spot on a question. I gotta ask you, you know, if this is 10 years of re-invent, we've been here for nine. And I remember the first one we went with the second one. Wasn't many people here were like getting guests from the hallway. Hey, come on up on the cube. And now we can't, there's no open spots. Um, 15 years is how old Amazon is Amazon web services. So, so as Adam takes over and you have Amazon going in the next 15 years, what's your vision on how that evolves? Because you know, you're looking at the pandemic ending and pandemic has proven to a lot of people that digital works here, but as exposed what doesn't work, you can't hide the ball anymore if your business, but you're exposed. If you're in the cloud or you've got modern software, if no one's using it, it's not working change it. You can do it fast. So the whole hiding behind, you know, I bought this project, what this software, old guard, new guard, I mean, you can't hide the volume where, so that changes things, but also the creativity of refactoring business is also there. So you got, you got fear. I don't can't hide the ball and you're exposed to opportunity. >>What's your reaction to that? In fact, what I was going to say is where we see some opportunity. I mean, if you see 15 years side where you see, first of all, is all customers in Latin America or everywhere else leveraging the cloud. That's the most important thing. Number two, people leveraging technology to make things happen. It's about building. It's about me. And we talk about this before is when you realize that people are looking for better ways to improve their experience, launching the startups. And this is in finance, in the financial services. This is in manufacturing. This is in all the different industries across Latin America. We see opportunity. The other one, John is a region like Latin America understands that with people you need to enable them. It's about talent. And in order to enable talent, you need to educate them. So in AWS, we're actually investing a lot of time and effort to what to give them the best training content in their local language to launch programs that allow them to innovate like activate that enables to start off to launch. So what we're doing is giving Vilders younger generation tools to be more successful and again, dream big and make things happen now. So the next 15 years, Saba opportunity transforming faster decision-making agility in the way companies move and also driving competitiveness in Latin America to be able to compete in a globalized environment because everything is interconnected and it's about global reach today. And that's why we need our talent to invest, educate, to drive the transformation of the region. >>The global connectedness is a real point there. Great insight. I think the cultural revolutions here, the younger generations engaged existing businesses transforming, which means if they don't do it right, they're going to lose it to the other guy, other people. So I have, okay. Final question for you. Thanks for coming on. Appreciate your time. I know you're busy looking at the pandemic ending. What's the major patterns that you're seeing in Latin America, around companies strategies to transform out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and we're going to be on the upward slope. Obviously they're using cloud of course, but is there a pattern of that coming out of the pandemic with an upward growth? So >>We're seeing all across Latin America companies looking for better ways to reach our customers. That is the fact traditional touch points are not enough. Now they are building on top of that. So we are seeing Latin American companies invested, transform their legacy systems in order to look for different ways to approach the customers. Number two, we're seeing Latin American companies to leverage data in order to make better, more informed and faster decisions and to scale their business and accelerate and empower their teams. We're seeing companies in Latin America, investing in tools to let their people make things happen. As I said before, cultural transformation, digital transformation is about people. It's about fast decision making and it's about leveraging the technology to make it happen. We're seeing a lot of startup communities across our countries, new ideas, taking place. And as you know, AWS has always been focused on let known supporting startups and those new ideas. So we're seeing a lot of things happen in the region. A lot of momentum, a lot of growth. And what we're seeing is the cloud enabling that growth, that opportunity that you were talking about with our view that 15 years out, a lot of new business models are going to be late making hat. They can have >>Great point. I think just to highlight that one key thing, talent, you just add talent to the cloud capabilities. You can get there faster, you do it with a team, even better. Um, collaborations changing. Just the ability to capture opportunities are now faster than when we were growing up. They have a better don't think literally that you wish you were 20. Again, I do with all this code out there. >>And that's where we say it's about the people. And I can tell you from one of our biggest investments, my biggest investments is given the talent that opportunity, given our best training content in local language so they can learn new and better ways of making things happen. So again, as I said, leveraging supporting startups to grow. So all the problems around talent for Latin American cities, for our customers and our partners, because at the end, we understand that our partners expand our solutions to the market. And these are partners that allow us to be present in the many countries that are part of Latin America. >>Well, we'd love your vision, love your, love, your, your insight. And we will have a cube region in your area, and we're going to contact you. The cube will open their doors for the Latin America community. So look for that this year. Thanks for coming on. Now, >>joining you and hosting you in our countries. You're going to see a lot of enthusiasm, passion, and growth and opportunity Latina, >>A lot of great action. The younger generations engaged the older generations transforming the business models. The cloud is going next, gen. This is the cube bringing all the live action. You're watching the queue, the leader in global tech coverage. I'm John Farrow, your host. Thanks for watching.
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Jaime's great, but coming on the cube. It's a pleasure to be So a lot of tech, a lot of cloud native in the world, We're seeing large enterprise companies leveraging the cloud to transform So the I'm seeing an impact You see this in Brazil, you see these in Argentina, you see this Columbia, Mexico, So I know you're, you're well known for doing really big deals at AWS. in order to make faster decisions, to increase agility, to increase innovation You know, one of the things I noticed during the pandemic, and I'd love to get your reaction to this because I know you're living that as well every day, And I have to tell you at the beginning, I was concerned. So it's one of the things I talked to Adams Leschi about before reinvent a week ago, um, be able by leveraging the latest and best technology to compete with the world I'm sure the viewers will be as well. It's about the way companies make decisions. And I remember the first one we went with the second one. And in order to enable talent, out of the pandemic, a growth strategy, because everyone I talked to was like, we're going to come out with a tailwind and it's about leveraging the technology to make it happen. Just the ability to capture And I can tell you from one of our biggest investments, And we will have a cube region in your area, You're going to see a lot of enthusiasm, passion, This is the cube bringing all the live action.
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Daniel Dines, UiPath | UiPath FORWARD IV
>> Announcer: From the Bellagio Hotel in Las Vegas, it's theCUBE, covering UiPath FORWARD IV brought to you by UiPath. >> Live from Las Vegas, it's theCUBE. We are wrapping up day two of our coverage of UiPath FORWARD IV. Lisa Martin here with Dave Vellante. We've had an amazing event talking with customers, partners, and users, and UiPath folks themselves. And who better to wrap up the show with than Daniel Dines the founder and CEO of UiPath. Welcome, Daniel, great to have you back on theCUBE. >> Oh, thank you so much for having me. I'm becoming a regular at theCUBE. >> Yeah, it's good to see you again. >> You are, this is your fifth... >> Fifth time on theCUBE. >> Fifth time, yes. >> Fifth time, but as you said before we went live, first time since the IPO. Congratulations. >> Thank you. >> UiPath has been a rocket ship for a very long time. I'm sure a tremendous amount of acceleration has occurred since the IPO. We can all see the numbers. You're a public company now, ARR of 726 million. You've got over 9,000 customers. We got the chance to speak with a few of them here today. We know how important the voice of the customer is to UiPath and how very symbiotic it is. But I want to talk about the culture of the company. How is that going? How is it being maintained especially since the big splashy IPO just about six months ago? >> Well, I always believe that in order to build a durable company, culture is maybe the most important thing. I think long lasting companies have very foundational culture. So we've built it, and we invested a lot in the last 5-6 years because in the beginning when it's just a bunch of people, they don't have a culture. It's maybe like a vibe of a group of friends. But then when you go and try to dial in your culture, I think it's important that you look at your roots and who are you? What defines you? So we ended up of this really core values, which is to be humble. To me, it's one of quintessential value of every human being. And all of us want to work with humble people much more inclined to listen, to change their mind. And then we say, you have to be humble, but you have to be bold in the same time. This rocket ship need a bold crew onboard. So you need to be fast because the fastest company will always win. And you need to be immersed because my theory with life and jobs is in whatever you do, you have to be immersed. I don't believe necessarily in life-work balance. I believe in life-work cycles, in life-work immersion. So when you are with family, you are immersed. When you work, you are immersed. That will bring the best of you and the best of productivity. So we try so much to keep our culture alive, to hire people that add to the culture, that nicely fit into the culture. And recently we took a veteran of UiPath and we appointed her as Chief Culture Officer. So I'm very happy of this move. So I think we are one of the few companies that really have a Chief Culture Officer reporting directly to the CEO. So we're really serious of building our culture along the way. And as I said yesterday in my keynote, I think our values are universal values. I think they have the value of the new way of working. All of us would like to work in a company, in an environment that fosters these values. >> I certainly think the events of the last 18 months have forced many more people to be humble and embrace humility. Because everybody on video conferencing, your dog walks in, your kids walk in, you're exposed. They have to be more humble because that's just how they were getting work done. I've seen and heard a lot of humility from your folks and a lot of bold statements from customers as well. We had the CIO of Coca-Cola on talking about how UiPath is fundamental in their transformation. I think that the fact that you are doing an event here in person, whereas as Dave was saying earlier this week, your competitors are on webcams is a great example of the boldness of this company and its culture. >> Well, thank you. I think that we've made a really good decision to do this event in person. Maybe on Zoom over the last 18 months, we kind of lost a bit how important is to connect with people. It's not only about the message, it's about the trust. And I think we are deeply embedded into the critical systems of our customers. They need to trust us. They need to work with the company that they look in their eyes and say, "Yes, we are here for you." And you cannot do it over Zoom. Even I really like Zoom and Eric Yuan is a friend of mine, but a combination I think, and going into this hybrid world, I think it's actually extremely beneficial for all of us. Meeting in person a few times a year, then continuing the relationship over Zoom in time, I think it's awesome. >> Yeah, and the fact that you were able to get so many customers here, I think that's, Lisa, why a lot of companies don't have physical events 'cause they can't get their customers here. You got 2000 customers here, customers and partners, but a lot of customers. I've spoken to dozens and they're easy to find. So I think that's one point I want the audience to know. You've always been on the culture train. And enduring companies, CEOs of great enduring companies, always come back to culture. So that's important. And of course, product. You said today, you're a product guy. That's when you get excited. You've changed the industry. And I think, I've never bought into the narrative about replacing jobs. I'd never been a fan of protecting the past from the future. It's inevitable, but I think the way you've changed the market, I wonder if you could comment is... You had legacy RPA tools that were expensive and cumbersome. And so people had to get the ROI and it took a long time. So that was an obvious way to get it is to reduce headcount. You came in and said, short money you can actually try it even a free version. You compressed that ROI and the light bulb went off, and so people then said, "Oh, wow, this isn't about replacing jobs, but making my life better." And you've always said that. And that's I think one way in which you've changed the market quite dramatically, and now you have a lot of people following that path. >> That was always kind of our biggest competitive advantage. We showed our customers and our partners, this is a technology that gives you the faster time to value and actually faster time to value translate into much higher return on investment. In a typical automation project, the license cost is maybe 5% of the project cost. So the moment you shrink the development time, the implementation time, you increase exponentially the return on investment. So this is why speaking about our roadmap, and we always start with this high level, how can we reduce the development time? So how can we reduce the friction? How can we expand the use cases? Because these are essential themes for us, always thinking customer first, customer value and that serves us pretty well really. We win a lot in all the contests where we go side by side with other competitors. It was a very simple strategy for us. Asking customers, "Just go and test it side-by-side and see," and they see. We implement the same process in halftime, half of resources involved. It's an easy math multiplied by a thousand processes and it's done. >> When theCUBE started Daniel in 2010. It was our first year. And so it coincided with big data movement. And we said at the time that the companies who can figure out how to apply big data are going to make a lot of money, more than the big data vendors. And I think in a way now the problem with big data was too complicated, right? There were only a few big internet giants who could figure out Hadoop and all that stuff. Automation, I think is even bigger in a way, 'cause it involves data. It involves AI, it's transformative. And so we're saying the same thing here. The companies that are applying automation, and we've seen a lot of them here, Coca-Cola, Merck, Applied Materials, on and on and on, are actually the ones that are going to not only survive but thrive, incumbents that don't have to invent AI necessarily or invent their own automation. But coming back to you 'cause I think your company can make a lot of money. You've set the TAM at 60 billion. I think it actually could be well over 100 billion, but we don't have to have that conversation here. It's just convergence of all these markets that guys like IDC and Gartner, they count in stove pipes. So anyway, big, no shortage of opportunity. My question to you is feels like you have the potential to build a next great software company and with the founder as the CEO, and there aren't a lot of them left. Michael Dell is not a software company, but his name is still, Larry Ellison is still there, Marc Benioff. How do you think about the endurance, the enduring UiPath? Are you envisioning building the next great software company, may take 20 years? >> People were asking me for a long time. Did you envision that you'd get here from the beginning? And I always tell them, no. Otherwise I would have been considered mad. (Lisa and Dave laughing) So you build the vision over time. I don't believe in people that start a small SaaS company and they say, "We are going to change the world." This is not how the world works. Really, you build and you understand the customer and you build more. But at some point I realized we change so much how people work, we get the best out of them. It's something major here. And if you look in history, we are in this trap that started with agriculture. This is the trap of manual, repetitive, low value tasks that we have to do. And it took the humanity of us. And I talked to Tom Montag about with this book "Sapiens". It's interesting and that book comes with the theory that our biggest quality is our ability to collaborate. Well, our technology gives people the ability to collaborate more. So, in this way, I think it's truly transformative. And yes, I believe now that we can build the next generation of software company. >> How do you like... That's the wrong question. How are you doing with the 90-day shot clock as Michael Dell calls it? It's a new world for you, right? You've never been a CEO of a public company, the street's getting to know you like, "Who is this guy?" I'll give you another cute story. There were three companies in the early CUBE days, Tableau, Splunk, and ServiceNow that had the kind of customer passion that you have. I think ServiceNow could be one of the next great software companies. Tableau now part of Salesforce. I think Splunk was under capitalized, but we see the same kind of passion here. So now you're the CEO of a public company, except the street's getting to know you a little bit. They're like, "Hmm, how do we read the guy?" All that stuff. That'll sort itself out. But so what's life like on the public markets? >> Well, I don't think anyone prepares you for the life of a public company. (Dave laughing) I thought it's going to be easier, but it's not, because we were used to deal with private investors and it's much easier because I think private investors have access to a lot more data. They look into your books. So they understand your business model. With public investors, they have access only to like a spreadsheet of numbers. So they need to figure out a business model, the trajectory from just a split. It's way more difficult. I've come to appreciate their job. It's much more difficult. So they have to get all the cues from how I dress, how do I say this word? They watch the FED announcements. What do they mean to say by this? And I and the shim we are first time in a job as a public company CEO, public company CFO. So of course it's a lot of learning for us and like in any learning environment, initial learning curve is tough, but you progress quite a lot. So I believe that over the next few quarters, we will be in the position to build trust with the street and they will understand better our business model, and they see that we are building everything for creating durable growth. >> It's a marathon, it's not a sprint. I know it's a cliche, but it really does apply here. >> You've certainly built a tremendous amount of trust within your 9,000 strong customer base. I think I was reading that your 70% of your revenue comes from existing customers. I think this is a great use case for how to do land and expand really well. So, the DNA I think is there at UiPath to be able to build that trust with the street. >> Yeah, absolutely. Our 9,000 plus customers, it's our wealth. This is our IP in a way. It's even better than in our pro. It's our customers. We have one of the best net retention rate in the industry of 144%. So that speaks volume. >> Lisa: It does. >> Automation for good. I know you've read some of the stuff I've written. I've covered you guys pretty extensively over the years. And that theme sounds like a lot of motherhood and apple pie, but one of the things that I wrote is that you look at the productivity decline and particularly in Western countries over the last two decades. Now I know with the pandemic and especially in 2021, productivity is going up for reasons that I think are understood, but the trend is clear. So when you think about big problems, climate change, diversity, income inequality, health of populations, overpopulation, on and on and on and on. You're not going to solve those problems by throwing labor at them. It has to be automation. So that to me is the tie to automation for good. And a lot of people might roll their eyes at it. But does that resonate with you? >> It totally resonates with me. Look at US. US population is not growing at the rates that we were used to. It's going to plateau at some point. It's just obvious. Like it plateaued in Japan, in Japan it's decreasing. US will see a decrease at some point. How do you increase the GDP? If your population is declining, productivity is declining. How do you increase GDP? Because the moment we stop increasing GDP, everything will collapse. The modern world is built on the idea of continuous economical growth. The moment growth stops, the world stops. We'll go back to our case and restart the engine. So, automation is hugely important in continuous GDP growth, which is the engine of our life. >> Which by the way is important because the chasm between the haves and the have-nots, that's how growth allows the people at the bottom to rise up to the middle and the middle to the top. So that's how you deal with that problem. You asked Tom Montag about crypto. So I have to ask you about crypto. What are your thoughts? Are you a fan? Are you not a fan? Do you have any wisdom? >> I have to admit, I never really understood the use cases of crypto. Technology behind crypto, blockchain is fascinating technology, but crypto in itself, I was never a fan. Tom Montag today gave me one of the best explanation of the very same. Look, Daniel, from Americans perspective we have the dollars, and this is the global currency. Crypto doesn't have so much sense, but think about a country like Columbia or Venezuela, countries where there people don't have so much trust in their currency, and where different political system can seize your assets from you. You need to be able to be capable of putting them into something else that is outside government context. I believe this is a good use case but I still don't believe that crypto is that type of asset that you know will survive the test of time. I think it's really too much... To me the difference between gold and Bitcoin is that it's too... You cannot replicate gold whatever you... It's impossible, unless you are God you cannot create gold two, right? It's impossible, but you can create Bitcoin 2. And at some point the fashion will move from Bitcoin 2 to Bitcoin 3. So I don't think the value that you can build in one particular crypto currency right now will stay over time. But it's just me. I was the wrong so many times in my life. >> You've been busy. You haven't had time to study crypto. >> I agree, totally agree. (Lisa and Dave laughing) >> What's been some of the feedback from the customers that are here. We saw yesterday a standing room only keynote. I'm sure it was great for you to be on stage again actually interacting with your customers and your partners. What's been some of the feedback as we've seen really this shift from an RPA point solution to an enterprise automation platform? >> Well, first of all, it was really great to be on stage. I don't know, I'm not a good presenter, really. But going there in front of people felt me with energy. Suddenly I felt a lot of comfort. So, I was capable of being myself with the people, which is really awesome. And the transition to a platform, from a product to a platform was really very well received by our customers because even in our competitive situations, when we are capable of explaining to them, what is the value of having an independent automation platform that is not tied to any big silos that application providers creates, we win and we win by default somehow. You've seen them now. So I think even the next evolution of semantic automation, this one is very well with our customers. >> Well, Daniel, it's been fantastic having you on. We have a good cadence here, and I hope we can continue it. On theCUBE, we love to identify early stage companies. Although as I wrote, you had a long, strange path to IPO because you took a long, long time and I think did it the right way to get product market fit. >> Absolutely. >> And that's not necessarily the way Silicon Valley works, double, double, triple, triple, and that you got product market fit, you got loyal customer base, and I think that's a key part of your success and you can see it and so congratulations, but many more years to come and we're really watching. >> Thank you so much. I'm looking forward to meeting you guys again. Thank you, that was awesome really. Great discussion. >> Exactly, good. Great to have you here in person and thanks for having us here in person as well. We look forward to FORWARD V. >> You will be invited forever. Thank you, guys, really. >> Forever, did you hear that? All right, for Daniel Dines and Dave Vellante, I'm Lisa Martin. This is theCUBE's coverage of UiPath FORWARD IV day two. Thanks for watching. (upbeat music)
SUMMARY :
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Fernando Castillo, CloudHesive & Luis Munoz, Universidad de Los Lagos | AWS PS Awards 2021
(upbeat music) >> Hello and welcome to today's session of the 2021 AWS Global Public Sector Partner Awards Program. This session's award is going to be profiling the Most Customer Obsessed Mission-based Win in the education domain. I'm your host, Donald Klein, with theCUBE. And today we are joined by Fernando Castillo. He's the Business Development Manager at CloudHesive, and then also Luis Muñoz, who's the Information Director at the Unibersidad de Los Lagos. >> Okay, everyone. Welcome to today's session. All right. Fernando, thanks for taking some time out and joining us today. Wanted to start with you and wanted to hear a little bit of background about CloudHesive. Obviously, you're a company that had won an award last year, but you're back on this year, again. Want you give us some a little bit of the story of CloudHesive, and what kind of services you provide? (speaking in foreign language) >> Translator: Thank you very much, Donald. Yes, CloudHesive is a managed consulting service provider in the cloud. We are AWS Partner and since 2014 we have been providing solutions focusing on security, trustability, and scalability in the cloud. Accompany companies to their main objective, which is reducing operational costs and increasing their productivity as they move forward in the adaption of cloud services. >> Very good. Okay. And then Luis, I'm going to turn to you now, want you talk to us a little bit about your role there at the Unibersidad de Los Lagos, and how you started this project? (speaking in foreign language) >> Translator: Good afternoon. I belong to the academic department of the engineering department at the University of Los Lagos and the director of the IT of this school. For several years, for about five years, we've been analyzing the deployment of these automation at universities of Chile. Since it's not a common item in the country, we've done several benchmarking worldwide, especially in Spain, Mexico, Columbia, and places where it's more developed. And eventually, we have to take some demos that allowed us to make some decisions. This topic was not going to be considered in 2020, but it happened because of a political situation, social political in Chile in 2019. So we have to move forward the process, but we had already made a global analysis and this was one of the reasons why we have to get closer to AWS Partners and this allowed us to move this process forward within the university. >> Okay. Very good. All right. Well then, what I'm going to do now is I'm going to come back to you, Fernando, and I want you to talk a little bit about the overall goal of what you were trying to help the university with. (speaking in foreign language) >> Translator: Well, within the main objectives we had in the project was to have a platform that would support a concurrent load of thousands of students, especially in University of Los Lagos. They had requested to have around 15,000 students and the main complication or the main challenge was to keep a virtual attendance, which is now known as learning management system, but also having the possibility of having video classes in two days, something similar to what we are doing today, but with 50 or up to 100 students. This was one of the main objectives of the project. >> Okay, understood. So the goal is here to deploy this platform and open source platform and make it available for about 15,000 students. Okay. Now coming back to you, Luis, there was a time constraint here, correct? You needed to get the system going very quickly. Maybe you could explain why you needed to accelerate this program so quickly. (speaking in foreign language) >> Translator: Well, literally, the pandemic conditions in the country started to be more evident and more severe since the first week of March in 2020. And so we have to make the decision, the double-sided decision of choosing an infrastructure that we could not buy at that time, given the emergency, logistic emergency of the pandemic at the server's room and to keep a stable platform for that number of users, student and professors of university. So we started conversations to make this scale up and move everything to the cloud. This was the first decision. So we decided to use Amazon and with CloudHesive, we were able to organize the academics charter in the same platform. So as to move no longer than three weeks so that we could give classes, online classes with the students while we were learning this new normal, which was virtual distance education. This was very difficult of every morning, afternoon, and evening of work, but this allowed us not to fall behind in the first semester of the educational needs of the students. With this modality, we have around 5% more students that we used to last year in 2020, in March 2020. And this allowed us to have a more visible structure for those who were questioning this new modality and we were applied to take this new modality in the end. >> Okay. So because of the pandemic, you had to accelerate the deployment of this learning management system very quickly. And you had to learn how to manage the system at the same time that you were deploying it. Okay. Understood. So a lot of challenges there. All right. So then maybe coming back to you, Fernando. Wanted you talk about your role and how CloudHesive helped with this sort of this very rapid deployment of this LMS system. (speaking in foreign language) >> Translator: Well, talking about the challenges and how we were able to get to the objective, within the plan, deployment and development have to accompany the University of Los Lagos not only with the use of the platform, but also how to change management. One of the biggest challenges was to do a security audit, the deployment of scalable infrastructures. And one of the main topics was, one of the main challenges for CloudHesive that we can now talk about and obtained objective was to do the tests from the point of view of scalability and security getting into 15,000 students, concurrent students, stimulating the workload of the university, keeping 99.5 availability of the platform. Going back to the challenges, it's not only the scalability and stability. Nowadays, the University of Los Lagos platform can continue to grow, as Luis mentioned, without the need to look for new resources. But with our implementation, deployment and development, we already have a scalable resource as they increase the number of professors and students to their university. >> Okay. Understood, understood. Now, maybe talk a little bit just to continue with that point. Maybe talk for a minute about how you leverage the AWS platform in order to be able to accelerate this project. What aspects of your partnership with AWS enabled you to deploy the system so quickly? (speaking in foreign language) >> Translator: Well, talking about that, we based on a referential architecture of AWS, which is an open source middle platform, and within these competencies and within things, they belong to the education. We also have the problems, the presence of (indistinct), which allows us to deploy new solution and new integrations. So this allowed us as the team to, within weeks, to develop new features that would allow us to deal with each of the requirements of the universities, specifically. So within the first week, the University of Los Lagos had the connectivity with the academic sector. On the second week, they had the infrastructure to support out two-way videos. And on the third week, they already had the platform completely deployed with all the security safeguards that we already have in all of our products and services. So having worked hand-in-hand with AWS allowed us to have success in time with this platform. >> Wow. So that's fantastic. You were able to deploy this entire system from the connection with the academics to the video infrastructure to actually getting all the security implementations in place. You were able to do that in a three week cycle, is that correct? >> Yeah, that's correct. >> Fantastic. Okay. So Luis, coming back to you then, so working with CloudHesive as a partner to help deploy the platform on AWS gave you fantastic speed and agility to get the system working. Maybe talk a little bit now about the challenges of getting students and educators to adapt the system, and what kind of successes you had? (speaking in foreign language) >> Translator: First of all, they have to, we need to need to know the geography, the landscape of the university. The geography is very varied. We have mountains and lakes and so forth, and connectivity concepts are very difficult in this area. In addition, University of Los Lagos has the characteristic of receiving students from very poor sectors within the region. So this means that more than 80% have a free education, as there are few universities that exist in the country. So one of the technological challenges was for these students to receive the mechanisms and technology to have the connectivity they needed. After that, we had a very big training plan with the deployment company, CloudHesive, with the permissions, and eventually together, we were able to go beyond students and professors. And I remember we had 50% students and professors logged in to the platform, and nowadays, we have 100% students and professors logged in having classes in the platform. But most importantly, nowadays, we have an analytical control because of an integration with CloudHesive, with certain tools that allow us to gather data in real time. And we can do a follow-up of the student that is closer actually from the previous situation when we didn't have this technology. If the student is not logged in, we can reach them directly or indirectly to know, what is happening with his meeting, which is the kind of support, academic, social or economic support that they need. Before, it was harder to get this. So we have a communion between technology and social services that we can provide as a university. And of course, the adaptability of CloudHesive in as much as most of the requirements that we needed. So as to have a good response, they've been very providing, they provided a very robust service in this terms. >> Fantastic. So you were able to reach 100% percent of your target audience very quickly. Is that correct? Great. >> Yes. >> And maybe just to kind of follow up one more. Just talk a little bit about the future of your program. Now that you've worked so hard to establish the system and to connect your students and your teachers and to optimize the system, what is your plan to use it going forward? Are you looking to expand it? What would you say are your goals? (speaking in foreign language) >> Translator: First of all, for better or for worse, this modality came here to stay. The pandemic may end, but it generated opportunities that nationwide, it moved forward at least seven or eight times faster, these kinds of possibilities. So it's hard to use or waste this opportunity with the face-to-face classes. The university nowadays, thanks to the platform and the work done by CloudHesive and AWS, the university won ministry projects from the Ministry of Education in the country, have a strengthening plans for other kinds of services that were not incorporated before, like the idea of virtual library, research work, academic development work, of training and cultural transformation as well. But eventually, they are happening in this virtually environments. And the university won this possibility through the ministry, bridging the gap between the academic sector and the students. And in order to elaborate a little bit more from the previous question, we did a survey last year and ended not long ago. And most professors said that 80%, more than 80% said that the virtual environment was considered as good or very good. So we have a very good assessment in order to participate in this project that were won by the university and they are nowadays being applied. So this generates development in the academic sector, in research, in library, in content creation, global communication, working together with other universities with work postgraduate courses and other universities without the need of getting out of home. So this is a very competitive advantage that we didn't have before. And since 2020, we were able to develop. >> Fantastic. Well, congratulations on a really well put together program. And I'm excited to hear that you've won an award in your country and that you're planning to expand the system more broadly. I think that's a fantastic success story. So maybe just to wrap this up here with you Fernando, why don't you talk a little bit about, so obviously, you guys were very critical in helping this system be deployed very quickly, but very securely at the same time. How do you see your role going forward in enabling these types of situations, this distance learning type formats? (speaking in foreign language) >> Translator: Well, just as Luis said, taking this project with the University of Los Lagos, this showed the importance of looking at technological advances and to improve the universities and research centers and how to focus on innovation and bringing the future education down. For us, the data generated in this virtual interactions are very valuable and having a clear perspective, so as to organize this data for, to make more effective decisions that allow us to act in real time. This is what we are focusing on right now. So as to keep, I mean, prove, and being able to provide new tools, the research centers and universities to operate quickly, safely, and cost effectively. >> Okay, fantastic. So really, the real lesson learned here is by working with a partner like yourself, you were able take an open source learning management system and then deploy it very quickly, manage it, and then secure it in a way that allowed the university then to do their work. So I think that's a really great end-to-end delivery story. So I think, maybe if you want to make one last comment, Fernando, about your role in any kind of future expansion for this type of work. (speaking in foreign language) >> Translator: Yes, of course. I would like to thank Amazon and University of Los Lagos, of course for giving us the chance to work together and develop this project successfully. And answering your question, I would like to say that this is a good incentive to build more robust solutions, as long as we have our focus on our clients, when working and as a final comment, I would just would like to thank you and hope to see you again with a new project. >> Okay, well, congratulations to you both on winning this award. And for CloudHesive, this is your second year in a row of winning a Public Sector Award. So with that, I'm going to sign off today and I'm going to thank you both for attending. Today, we've had Fernando Castillo, the Business Development Manager from CloudHesive and then Luis Muñoz, the Information Director at the Uniberisdad de Los Lagos, and thank you both for attending. This is Donald Klein for theCUBE, until next time. (bright music)
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of the 2021 AWS Global Public of the story of CloudHesive, and scalability in the cloud. at the Unibersidad de Los Lagos, and the director of the IT of this school. help the university with. in the project was to have a So the goal is here to emergency of the pandemic at the same time that One of the biggest challenges the AWS platform in order to be able of the universities, specifically. from the connection with the academics and agility to get the system working. in as much as most of the able to reach 100% percent and to optimize the system, and the work done by CloudHesive and AWS, So maybe just to wrap this and bringing the future education down. that allowed the university then and hope to see you and I'm going to thank
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Brad Shapiro and Paul Sheeran, HPE Financial Services | HPE Discover 2021
(upbeat music) >> Welcome back to HPE Discover 2021, the virtual version. My name is Dave Vellante, and you're watching theCUBE. As the saying goes, follow the money. And with me to talk about HPE Financial Services and the value that it can bring to customers are two great guests, Brad, Shapiro's VP and managing director of the Enterprise Business at HPE Financial Services. And Paul Sheeran is Managing Director of Worldwide Channel and SMB for HPE Financial Services. Gents, welcome to theCUBE. Come on in. >> Thanks Dave, we really appreciate you having us. >> Hi, Dave. >> So Brad, why don't you start us off? Give us the rundown on HPE Financial Services. What's the scope of your services? Should we think of you as a bank? And maybe you could talk about some of the things that you do beyond financing. >> Yeah, that sounds great. So look, we are so much more than banking. Our mission is to create investment capacity to help customers accelerate their transformation. And maybe you could think of us as kind of like a two-in-one partner. We're part-CIO, part-CFO. We kind of refer to ourselves as the CIFO, if you will. And we've got an expertise in a number of different areas. Of course, we'll start with financial. And yes, we offer financial services, and we do an awful lot of financial solutioning. In our portfolio, it's over 13 billion of assets that have been financed. So that is a core competency for us. But we're more than that. We focus also on the technology side of things. And we have expertise in asset management. And we deal with multiple generations of technologies and all major manufacturers as well, not just HPE, but we understand technology and all different types, all different ages of technology. And lastly, we play a pretty big role around sustainability. HPE takes a leadership position when it comes to sustainability. And a lot of our capabilities around the circular economy and putting assets back into reuse play an important role in not only helping customers financially, but helping them meet their sustainability goals. >> I want to come back and ask you more about that, but Paul, I wonder... First of all, I like the CIFO. That's a great, little nomenclature. But Paul, if you're a small business, the CEO is also sometimes the CIO, is sometimes the CFO, a lot of hats. So maybe you could talk about the role that you guys play for SMBs and also channel partners. Channel's a whole different ball game. They want to make margin, they want to grow their business. So maybe you could discuss some of the differences in that channel. >> Yeah. Sure, Dave. Well, starting with the SMB customer is really critical part of our portfolio. As you said, they cover all the roles, so the CIO, CFO. And their budgets can be tight. And especially given the last 18 months, if you read some of the data out there, the budgets are really constrained, especially for the SMB customer. So we try and do, and what our mission is, is what we call creating investment capacity, giving budgets a boost, bringing that vitality to the SMB customer base, to all our customers, but especially SMB customers to help them be able to invest in their digital transformations going forward. So crucial now that all our customers are able to continue to invest in technology. And the pandemic clearly brought it home how important having a digital capability it is. So SMB budgets are tight, and what we try and do is give them that boost, give them that vitality to actually continue to advance ahead and make the right investments for the future. And then from the partners, we actually do a four and a half thousand partners around the world. As you said, partners, they're also not only looking for financial solutions, but how do we differentiate ourselves is to try and help that partner move to a digital platform. We have invested heavily in our digital tools over the last couple of years. So in terms of offering solutions, it can be literally zero touch, low touch so the partner community can plug into our platforms. We also help them on that journey as a service. So technology is moving to as a service. People want to consume technology as a service like they do in the rest of their lives. It's all about subscription. And partners need help to be able to move to another service way. Hopefully GreenLake is the answer. So we support HPE GreenLake's offering. But there's different parts along the way for partners that we look to help them. And last but not least is helping them about asset management. As Brad said, it's all about the assets and understanding how those assets are managed. And helping the partners, having a relevant conversation with their customers as to how best to put in an asset management strategy for their customers. So three areas that we look to differentiate ourselves, Dave. >> We got a lot to talk about. So I want to come back and talk about as a service as well. But Brad, I want to go back to sustainability. So is it just the right thing to do? What's the financial case? Is it good business as well, and where do you fit? >> Yeah, so we believe that sustainability is good for the environment, obviously, but it's also good for business. And when you think about what we bring to the table and those assets back into reuse. So we handle between three and four million assets a year, and over 90% of those, we put back into reuse, with about 10% going into recycling. Putting those back into reuse, the customer that has those assets, we can monetize those assets and help accelerate transformation. So we monetize the asset, and we fund that transition in that transformation so we can really help customers get more budget than they were expecting by leveraging what they would deem to be end-of-life assets, but we find another home for those assets. So it definitely helps customers accelerate the transformation, while being good for the world, good for the environment. >> And that's true, Paul, for SMBs, just maybe on a smaller scale, and definitely makes sense for the channel, right? >> Absolutely. Absolutely. Sustainability now is key. Certainly key for our channel partners is moving from a nice-to-have to a must-have. So absolutely, totally agree. >> Yeah. And it's almost like gain sharing. I mean, sometimes we sell used equipment on eBay. It helps fund future business or future transformation. So let's get into the transformations. Everybody talks about digital transformation. Coming into the pandemic, everybody talked about it, but there was a lot of complacency. We've all seen the wrecking ball and the acceleration we talk about all the time, but what role does HPE Financial Services, and do you have any specific solutions that support digital transformations? Any examples there? Maybe Brad, you could start it off. >> Yeah. Yeah. So I'll start off, and then Paul, feel free to jump in. Look Dave, what I would say is the pandemic taught us that every company is a technology company. And where HPFS comes in is we're looking to provide the investment capacity, which is the lifeblood of a company's digital roadmap. So if you don't have the investment capacity, there is no transformation. So when something like the pandemic comes up, and you can't budget for a pandemic, and revenues are down and budgets are getting squeezed, you really need a partner to help you with that. How do you uncover that investment capacity? So we we've talked to lots of customers. We've also done some research, and the ESG group and analysts basically found that 73% of organizations, not surprisingly, either delayed or canceled projects around IT transformation because of all the uncertainty. So what we're looking to do is leverage all of our capabilities in a timely fashion. Last year, we announced the idea of payment holidays and deferred payments so you could keep your transformation going and not have to pay for it for a full year. And now we look at it as we're coming out of the pandemic. And what we're looking to help customers with is one, help them transition their existing infrastructure into a modernized consumption model like GreenLake. Also looking to accelerate the velocity of the transformation programs by leveraging our capabilities around asset upcycling, as well as our accelerated migration program. And last, looking at our existing customers really doing some financial engineering with them, so they can stretch their budgets more and expand the budget to be able to handle new projects. >> Yeah, I mean, Paul, I think Brad nailed it. You're right, their transformations are strategic. They had to fund VDI initiatives or endpoint security or find some cash to buy laptops to support people at home. People were pulling out their servers and sticking them in their trunk and driving to their home because they couldn't get laptops for awhile. And so what are you seeing now, Paul, particularly in the channel. And of course, again, SMBs were squeezed. Maybe they don't have the liquidity that some of these large public companies have. A lot of people just shored up their balance sheets during the pandemic. Maybe the SMB doesn't have as much advantage to do that. But what are you seeing in regard to the sort of bounce back of spend in more strategic areas like transformation? >> Well, I think what we're seeing right now and what we're hearing, especially for SMB customer, is cash is king. It's all about cash preservation. It's about making sure that... You'll hear some studies where some SMB customers only have three or four months left of cash in their kitty to keep their businesses running. So that is really top of mind now. Would they have to invest? If they don't want invest, they're going to be dead in the water to stay ahead of the competition. So what we're looking to do is really help those customers preserve that cash and reach and look for different ways about how to boost their budget. There's actually nothing better than an example. Brad laid out very nicely in terms of what we can do. Bringing it to life, not so much an SMB customer, but there is UNAD. And UNAD is a university in Columbia based in Bogota. And their mission is very simple, it's all about excellence and learning. But as they went into the pandemic, they needed to invest in their distance learning platforms to really help their students. And like most businesses, cash and budget was being squeezed. Revenues were tight. So it would've been very easy to postpone that investment. Well, what we did with UNAD and working with UNAD under IT team was firstly to understand their existing IT estate and really see what assets are being utilized, what are not being utilized, what assets have reached or ended their useful life. And you'd be amazed. And it's not just the data center, we can work right across their whole estate. So as well as the data center, we look at the PCs. To your point, David, we look at even their print estate. And we identified many, many assets that were being underutilized and other assets that were end of life. So we were able to take those assets back and actually release value and boosts UNAD's budget. And some of those assets could not. They had no value. And sustainability was top of their agenda as well. As you'd imagine, the university wanted to lead and show their students that sustainability is key. So we were able to take those assets back and actually recycle them in a very environmentally sound way. So that was the first step to actually inject some cash into their budgets. The next step then was to look at their existing financial contracts that they had in place where maybe some of their banks and actually restructured those contracts to actually give them additional capacity to invest right now in technology. And I'm delighted to say they partnered with the HPE team, I mean, Aruba, to actually continue their five-year roadmap and actually improved their distance learning platforms. So I just thought that was a really good example right now and in the current climate as to show when we work together with our customers, what's actually possible. >> So let's talk a little bit more about GreenLake. I mean, for decades, I mean, even if I go back to the '80s, I saw financial instruments to sort of rent essentially, but it's different. GreenLake, HPE, has pivoted its entire company to as a service. And I want to understand better what role HPE Financial Services plays in making that transition. It's obviously a crucial part of the financing piece, but Brad, maybe you could tell us a little bit more there. >> Yeah, sure. And I think the great thing about GreenLake is it's more than just a consumption model, it's really providing that cloud experience, on-prem, and being able for customers to really manage a hybrid cloud experience. But where HPEFS plays a role, again, it's around our knowledge and ability around assets. So we are underneath GreenLake, doing financial engineering, managing the assets. But the biggest thing, when you think about how does a customer transition? If they're in a traditional cash purchase paradigm, the cost of change and figuring out how to move into a new type of paradigm and new consumption model can be daunting. So HPFS works closely with our GreenLake team and the customer, and we can take those existing assets and look to accelerate the migration into a GreenLake. A great example of that, a public sector customer, Kern County, they were in that cash paradigm, they had lots of assets. Like most entities, they were under pressure from a budget perspective. Tax revenues were down for a couple years in a row. So not only did moving to a GreenLake model provide some cost savings, and cost savings are important, but it also allowed them to deliver the services they needed to their constituents because they had that pay for use type of flexibility. They didn't have a long delay in procuring and provisioning equipment when they needed to roll something out. And again, once again, HPFS was able to monetize their existing assets, roll those into a GreenLake solution and help self-fund that transformation and really accelerate it to get from that cash paradigm model to a new GreenLake consumption model. >> Paul, what about the channel? I mean, on the one hand, I could see the channels loving GreenLake because there's a lot of services involved, and it's sort of an ongoing drip of cash as opposed to the sort of big hit. But on the other hand, it's the ongoing drip of cash as opposed to the big hit. What's the conversations like with the channel? How is that going? I mean, clearly it's the future, but how do they see it? >> I wouldn't say a drip of cash. We would call it an in-use revenue where it's very predictable, which is actually also a good thing, rather than a sort of a one-and-done solution. So clearly, GreenLake is very important to our channel partners, and we're seeing some really good adoption across the world. Again, we underpin that. The other thing to say is a lot of channel partners, as you likely say, want as sell services and become service providers. And what we also do is support not just the data center, but also workplace and print. And what you'll see on the printing side for many, many years, the print partners have been selling a contractual type of model. But a lot of partners now are moving all of their core portfolio into as a service. And there's different parts. It's nearly a cash to as a service journey, and there's different parts of that ladder on the way. And we will look to help our partners get along that ladder and hopefully position GreenLake. But there's also more simpler solutions like subscription that we can position on that journey. So it's really helping that partner get the confidence and the financial wherewithal and the infrastructure to get on the as a service journey. >> How about solutions? I mean, you guys have had some recent announcements. Maybe Brad, you can take us through sort of what the highlights of those were. >> Sure. So yeah, the first announcement was really the example I just provided, which was how do we transition customers to GreenLake? So again, that's a really important step for many customers, and something that we can help them with is moving from that existing paradigm to GreenLake. The second is really helping customers create velocity to move their transformation programs faster. And we do that in a number of ways, but again, all around the asset in our asset management expertise, whether we look to put those assets back into reuse in their facility, or if we look to monetize those assets and put them into reuse with a different customer. Really, it's all around how do we accelerate the customers transformation as we come out of a pandemic. And then lastly, the offering is really focused on how can we help the customer look at existing budget and really financially engineer where they're spending their money to create new pools of budget and cash so they can fund new projects. So it's interesting because when I look at the customers that we're doing these things with, it really spans every industry. So we're dealing with financial services and insurance companies, communications and broadcasting, travel and hospitality, you name it, manufacturing. So the interesting thing is, while sometimes you come out with solutions that are very industry-specific, I think our circumstances today really span lots of industries, both in the commercial and the public sector. And we're finding that these offers are really relevant right now for customers. >> Let's zoom out for a bit. And Brad, let's start with you, and then Paul, I want to get your unique perspectives from the standpoint of SMB in the channel. Summarize your overall strategy in that context. And then I'm interested in, how important do you feel the HPE Financial Services is with regards... And of course, you guys are biased, but that's okay, I want to hear your bias view. How important is it in the grand scheme of actually doing business with HPE. And I'm interested in in why HPE and how much of a competitive advantage you bring relative to some of your major competitors. >> Yeah, sure. So look, the strategy, in my mind, I'll start with HPFS, it's really making sure that we're working closely with our customers, understanding their needs from a business perspective and what business outcomes they're trying to achieve and then marrying both the financial planning and the technology planning to help those customers deliver and achieve those business outcomes. Doing that, also in a way that is sustainable and is good for the environment and helps customers achieve their sustainability initiatives. So kind of marrying that financial technology and sustainability portion of it. From my perspective, I think HPE is a fantastic partner. One, we've been at GreenLake for quite a while, and it continues to evolve. The experiences that we can provide customers now are significantly advanced from when flex capacity came out years and years and years ago. So I really think if a customer took a look at GreenLake a few years ago, you need to keep looking at it because it really has evolved, really creates a unique experience. But I think it's the combination of our technology. We have great technology in our portfolio. We have a fantastic model in GreenLake, and then we have all of the financial engineering expertise around assets and lifecycles and how to get the most out of your IT investment. And we are a partner. If you have sustainability initiatives, I mean, HPE talks the talk, we walk the walk. We do all of this for ourselves, and then we bring those practices out and share best practices with customers. So I really think it's a great time to partner with HP if you're a customer. >> Right, thank you for that, Brad. Paul, what would you add for your constituents? >> Brad, said it beautifully. So just a couple of points I'd add in. From a partner perspective, we are actually in every corner of the world. So we have that global footprint. And then as you see, consolidation in the market, that's very important, not only for our customers, but also for our partners, more and more solutions are going cross border and involve different regions. And we look to make sure that we're globally consistent in how we work with our partners and work with our customers. And the final thing I'd say is we get very excited about supporting our HPE colleagues. But from a channel perspective, we actually also support HPI, HP Inc. You will recall, before separation, that the companies did. So we also support the workplace and print environments, plus third party vendors, which again, is important for the channel community. Why do you need a one-stop shell? And where you'll often have a mixed technology and the solution. So we're there for that as well and always have been. And I think the partner community love our consistency there >> It's a nice arrow when you quiver. And of course we've seen laptop demand explode. And it looks like it's going to sustain for a while here. It's hard to predict, but Paul, still with you, tell us, thinking about the future, what's getting you jazzed up? >> Well, I said we have a global footprint, and every country is in a different place right now. As we sort of come out of the pandemic, some countries are still in the midst of it. But what gets me jazzed up and what gets me excited is the sense of optimism. I think we're sort of figured out how to navigate our way out of this pandemic and the current environment. And customers all recognize the need to invest in technology. Technology is the way forward. So that means having the capacity, investment capacity, the investment vitality, to make that investment. So what gets me excited is what we do is important and we're there to help. >> Great. Thank you. And then Brad, two-part question for you to bring us home. So what are you excited about, and what do you got going at Discover? >> So in terms of my excitement, I think Paul said it well, every company is a technology company. And when we see that everybody is going through a digital transformation, quite frankly, we at HPEFS are going through our own digital transformation. Paul mentioned earlier about Technomics. We have omni-channel ways of engaging with us that are consistent. We're looking at our customer and partner experience and continuing to improve those. So we're not resting on our laurels in what we've done in the past, we continue to change, to modernize, to create new and better ways of doing business with our customer base. So the exciting part, for me, is that change that comes with innovation and technology. And I just think HPE is a great place to be right now with all of that innovation going on. So you asked about Discover. So we're really excited. We've got a spotlight with Irv Rothman focused on investment agility and key to growth and regeneration. So that's really exciting. We have a few breakouts, making technology a force for good, getting back on track that create the investment vitality to take on the world and investment strategies to accelerate innovation in a disruptive world. So really excited about that. And then last, we've got some demos. We have a live interactive demo on our technology renewal center, as well as some on-demand demos of those renewal centers as well. So we've got a lot going on at Discover, and we're really excited about it. >> Great. Gentlemen, thank you for that. So I mean, look, cost of capital is low, but to have a technology partner with you that's also has financial expertise, that, to me, is a killer combination. Guys, thanks so much for coming on theCUBE. I really appreciate your time. >> Dave, thanks for having us. >> Thanks, Dave. >> All right, and thank you for watching theCUBE's continuous coverage of HPE Discover 2021, the virtual edition. Keep it right there for more great content. (upbeat music)
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and the value that it Thanks Dave, we really And maybe you could talk as the CIFO, if you will. the role that you guys play And especially given the last 18 months, So is it just the right thing to do? and we fund that transition nice-to-have to a must-have. and the acceleration we and expand the budget to be And so what are you seeing now, Paul, and in the current climate I mean, even if I go back to the '80s, and the customer, and we can I mean, on the one hand, and the infrastructure to get I mean, you guys have had and something that we can help them with And of course, you guys are and the technology planning to Paul, what would you add and the solution. And of course we've seen So that means having the capacity, and what do you got going at Discover? and key to growth and regeneration. but to have a technology partner with you of HPE Discover 2021, the virtual edition.
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Ankit Goel, Aravind Jagannathan, & Atif Malik
>>From around the globe. It's the cube covering data citizens. 21 brought to you by Colibra >>Welcome to the cubes coverage of Collibra data citizens 21. I'm Lisa Martin. I have three guests with me here today. Colibra customer Freddie Mac, please welcome JAG chief data officer and vice president of single family data and decisions. Jog. Welcome to the cube. >>Thank you, Lisa. Look forward to be, >>Uh, excellent on Kiko LSU as well. Vice president data transformation and analytics solution on Kay. Good to have you on the program. >>Thank you, Lisa. Great to be here and >>A teeth Malik senior director from the single family division at Freddie Mac is here as well. A team welcome. So we have big congratulations in order. Uh, pretty Mac was just announced at data citizens as the winners of the Colibra excellence award for data program of the year. Congratulations on that. We're going to unpack that. Talk about what that means, but I'd love to get familiar with the 3d Jack. Start with you. Talk to me a little bit about your background, your current role as chief data officer. >>Appreciate it, Lisa, thank you for the opportunity to share our story. Uh, my name is Arvind calls me Jack. And as you said, I'm just single-family chief data officer at Freddie Mac, but those that don't know, Freddie Mac is a Garland sponsored entity that supports the U S housing finance system and single family deals with the residential side of the marketplace, as CDO are responsible for our managed content data lineage, data governance, business architecture, which Cleaver plays a integral role, uh, in, in depth, that function as well as, uh, support our shared assets across the enterprise and our data monetization efforts, data, product execution, decision modeling, as well as our business intelligence capabilities, including AI and ML for various use cases as a background, starting my career in New York and then moved to Boston and last 20 years of living in the Northern Virginia DC area and fortunate to have been responsible for business operations, as well as led and, um, executed large transformation efforts. That background has reinforced the power of data and how, how it's so critical to meeting our business objectives. Look forward to our dialogue today, Lisa, once again. >>Excellent. You have a great background and clearly not a dull moment in your job with Freddy, Matt. And tell me a little bit about your background, your role, what you're doing at Freddie >>Mac. Definitely. Um, hi everyone. I'm,, I'm vice president of data transformation and analytics solutions. And I worked for JAG. I'm responsible for many of the things he said, including leading our transformation to the cloud and migrating all our existing data assets front of that transformation journey. I'm also responsible for our business information and business data architecture, decision modeling, business intelligence, and some of the analytics and artificial intelligence. I started my career back in the day as a computer engineer, but I've always been in the financial industry up in New York. And now in the Northern Virginia area, I called myself that bridge between business and technology. And I would say, I think over the last six years with data found that perfect spot where business and technology actually come together to solve real problems and, and really lead, um, you know, businesses to the next stage of, so thank you Lisa for the opportunity today. Excellent. >>And we're going to unpack you call yourself the bridge between business and it that's always such an important bridge. We're going to talk about that in just a minute, but I want to get your background, tell our audience about you. >>Uh, I'm Alec Malek, I'm senior director of business, data architecture, data transformation, and Freddie Mac. Uh, I'm responsible for the overall business data architecture and transformation of the existing data onto the cloud data lake. Uh, my team is responsible for the Kleberg platform and the business analysts that are using and maintaining the data in Libra and also driving the data architecture in close collaboration with our engineering teams. My background is I'm a engineer at heart. I still do a lot of development. This is my first time as of crossing over onto the bridge onto business side of maintaining data and working with data teams. >>Jan, let's talk about digital transformation. Freddie Mac is a 50 year old and growing company. I always love talking with established businesses about digital transformation. It's pretty challenging. Talk to me about your initial plan and what some of the main challenges were that you were looking to solve. >>Uh, great question, Lisa, and, uh, it's definitely pertinent as you say, in our digital world or figuring out how we need to accomplish it. If I look at our data, modernization is it is a major program and, uh, effort, uh, in, in our, in our division, what started as a reducing cost or looking at an infrastructure play, moving from physical data assets to the cloud, as well as enhancing our resiliency as quickly morphed into meeting business demand and objectives, whether it be for sourcing, servicing or securitization of our loan products. So where are we as we think about creating this digital data marketplace, we are, we are basically forming, empowering a new data ecosystem, which Columbia is definitely playing a major role. It's more than just a cloud native data lake, but it's bringing in some of our current assets and capabilities into this new data landscape. >>So as we think about creating an information hub, part of the challenges, as you say, 50 years of having millions of loans and millions of data across multiple assets, it's frigging out that you still have to care and feed legacy while you're building the new highway and figuring out how you best have to transform and translate and move data and assets to this new platform. What we've been striving for is looking at what is the business demand or what is the business use case, and what's the value to help prioritize that transformation. Exciting part is, as you think about new uses of acquiring and distribution of data, as well as news new use cases for prescriptive and predictive analytics, the power of what we're building in our daily, this new data ecosystem, we're feeling comfortable, we'll meet the business demand, but as any CTO will tell you demand is always, uh, outpaces our capacity. And that's why we want to be very diligent in terms of our execution plan. So we're very excited as to what we've accomplished so far this year and looking forward as we offered a remainder year. And as you go into 2022. Excellent, >>Thanks JAG. Uh, two books go to you. As I mentioned in the intro of that Freddie Mac has won the Culebra excellence award for data program of the year. Again, congratulations on that, but I'd love to understand the Kleber center of excellence that you're building at Freddie Mac. First of all, define what a center of excellence is to Freddie Mac and then what you're specifically building. Yeah, sure. >>So the Cleaver center of excellence provides us the overall framework from a people and process standpoint to focus in on our use of Colibra and for adopting best practices. Uh, we can have teams that are focused just on developing best practices and implementing workflows and lineage within Collibra and implementing and adopting a number of different aspects of Libra. It provides the central hub of people being domain experts on the tool that can then be leveraged by different groups within the organization to maintain, uh, the tool. >>Put another follow on question a T for you. How does Freddie Mac define, uh, dated citizens as anybody in finance or sales or marketing or operations? What does that definition of data citizen? >>It's really everyone it's within the organization. They all consume data in different ways and we provide a way of governing data and for them to get a better understanding of data from Collibra itself. So it's really everyone within the organization that way. >>Excellent. Okay. Let's go over to you a big topic at data citizens. 21 is collaboration. That's probably a word that we used a ton in the last 15 plus months or so it was every business really pivoted quickly to figure out how do we best collaborate. But something that you talked about in your intro is being the bridge between business and it, I want to understand from your perspective, how can data teams help to drive improved collaboration between business and it, >>The collaboration between business and technology have been a key focus area for us over the last few years, we actually started an agile transformation journey two years ago that we called modern delivery. And that was about moving away from project teams to persistent product teams that brought business and technology together. And we've really been able to pioneer that in the data space within Freddie Mac, where we have now teams with product owners coming from the data team and then full stack ID developers with them creating these combined teams to meet the business needs. We found that bringing these teams together really remove the barriers that were there in the interaction and the employee satisfaction has been high. And like you said, over the last 16 months with the pandemic, we've actually seen the productivity stay same or even go up because the teams were all working together, they work as a unit and they all have the sense of ownership versus working on a project that has a finite end date to fail. So we've, um, you know, we've been really lucky with having started this two years ago. Well, and >>That's great. And congratulations about either maintaining productivity or having it go up during the last 16 months, which had been incredibly challenging. Jack. I want to ask you what does winning this award from Collibra what does this mean to you and your team and does this signify that you're really establishing a data first culture? >>Great question, Lisa again. Um, I think winning the award, uh, just from a team standpoint, it's a great honor. Uh, Kleber has been a fantastic partner. And when I think about the journey of going from spread sheets, right, that all of us had in the past to now having all our business class returns lineage, and really being at the forefront of our data monetization. So as we think about moving to the cloud Beliebers step in step with us in terms of our integral part of that holistic delivery model, when I ultimately, as a CDO, it's really the team's honor and effort, cause this has been a multi-year journey to get here. And it's great that Libra as a, as a partner has helped us achieve some of these goals, but also recognized, um, where we are in terms of, uh, as looking at data as a product and some of our, um, leading forefront and using that holistic delivery, uh, to, uh, to meet our business objectives. So overall poorly jazzed when, uh, we've been found that we wanted the data program here at Collibra and very honored, um, uh, to, to win this award. That's >>Where we got to bring back I'm jazzed. I liked that jug sticking with you, let's unpack a little bit, some of those positive results, those business outcomes that you've seen so far from the data program. What are those? >>Yeah. So again, if you were thinking about a traditional CDO model, what were the terms that would have been used few years ago? It was around governance and may have been viewed as an oversight. Um, maybe less talking, um, monetization of what it was, the business values that you needed to accomplish collectively. It's really those three building blocks managing content. You got to trust the source, but ultimately it's empowering the business. So the best success that I could say at Freddy, as you're moving to this digital world, it's really empowering the business to figure out the new capabilities and demand and objectives that we're meeting. We're not going to be able to transform the mortgage industry. We're not going to be able or any, any industry, if we're still stuck in old world thinking, and ultimately data is going to be the blood that has to enable those capabilities. >>So if you tell me the business best success, we're no longer talking a okay, I got my data governance, what do we have to do? It's all embedded together. And as I alluded to that partnership between business and it informing that data is a product where you now you're delivering capabilities holistically from program teams all across data. It's no longer an afterthought. As I said, a few minutes ago, you're able to then meet the demand what's current. And how do we want to think about going forward? So it's no longer buzzwords of digital data marketplace. What is the value of that? And that's what the success, I think if our group collectively working across the organization, it's just not one team it's across the organization. Um, and we have our partners, our operations, everyone from business owners, all swimming in the same direction with, and I would say critical management support. So top of the house, our, our head of business, my, my boss was the COO full supportive in terms of how we're trying to execute and I've makes us, um, it's critical because when there is a potential, trade-offs, we're all looking at it collectively as an organization, >>Right. And that's the best viewpoint to have is that sort of centralized unified vision. And as you say, JAG, the support from, from up top, uh, I'd see if I want to ask you, you establish the Culebra center of excellence. What are you focused on now? >>So we really focused in allowing our users to consume data and understand data and really democratizing data so that they can really get a better understanding of that. So that's a lot of our focus and engaging with Collibra and getting them to start to define things in Colibra law form. That's a lot of focus right now. >>Excellent. Want to stay with you one more question and take that I'm gonna ask to all of you, what are you most excited about a lot of success that you've talked about transforming a legacy institution? What are you most excited about and what are the next steps for the data program? Uh, teak what's are your thoughts? >>Yeah, so really modernizing onto, uh, onto a cloud data lake and allowing all of the users and, uh, Freddie Mac to consume data with the level of governance that we need around. It is a exciting proposition for me. >>What would you say is most exciting to you? >>I'm really looking forward to the opportunities that artificial intelligence has to offer, not just in the augmented analytics space, but in the overall data management life cycle. There's still a lot of things that are manual in the data management space. And, uh, I personally believe, uh, artificial intelligence has a huge role to play there. And Jackson >>Question to you, it seems like you have a really strong collaborative team. You have a very collaborative relationship with management and with Collibra, what are you excited about? What's coming down the pipe. >>So Lisa, if I look at it, you know, we sit back here June, 2021, where were we a year ago? And you think about a lot of the capabilities and some of the advancements that we may just in a year sitting virtually using that word jazzed or induced or feeling really great about. We made a lot of accomplishments. I'm excited what we're going to be doing for the next year. So there's other use cases, and I could talk about AIML and OCHA talks about, you know, our new ecosystem. Seeing those use cases come to fruition so that we're, we are contributing to value from a business standpoint. The organization is what really keeps me up. Uh, keeps me up at night. It gets me up in the morning and I'm really feeling dues for the entire division. Excellent. >>Well, thank you. I want to thank all three of you for joining me today. Talking about the successes that Freddie Mac has had transforming in partnership with Colibra again, congratulations on the Culebra excellence award for the data program. It's been a pleasure talking to all three of you. I'm Lisa Martin. You're watching the cubes coverage of Collibra data citizens 21.
SUMMARY :
21 brought to you by Colibra Welcome to the cubes coverage of Collibra data citizens 21. Good to have you on the program. but I'd love to get familiar with the 3d Jack. has reinforced the power of data and how, how it's so critical to And tell me a little bit about your background, your role, what you're doing at Freddie to solve real problems and, and really lead, um, you know, businesses to the next stage of, We're going to talk about that in just a minute, but I want to get your background, tell our audience about you. Uh, I'm responsible for the overall business data architecture and transformation Talk to me about your initial plan and what some of the main challenges were that Uh, great question, Lisa, and, uh, it's definitely pertinent as you say, building the new highway and figuring out how you best have to transform and translate As I mentioned in the intro of that Freddie Mac has won So the Cleaver center of excellence provides us the overall framework from a people What does that definition of data citizen? So it's really everyone within the organization is being the bridge between business and it, I want to understand from your perspective, over the last 16 months with the pandemic, we've actually seen the productivity this award from Collibra what does this mean to you and your team and the past to now having all our business class returns lineage, I liked that jug sticking with you, let's unpack a little bit, it's really empowering the business to figure out the new capabilities and demand and objectives that we're meeting. And as I alluded to And as you say, JAG, the support from, from up top, uh, I'd see if I want to ask you, So that's a lot of our focus and engaging with Collibra and getting them to Want to stay with you one more question and take that I'm gonna ask to all of you, what are you most excited all of the users and, uh, Freddie Mac to consume data with the I'm really looking forward to the opportunities that artificial intelligence has to offer, with Collibra, what are you excited about? So Lisa, if I look at it, you know, we sit back here June, 2021, where were we a year ago? congratulations on the Culebra excellence award for the data program.
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Welcome to Data Citizens'21
>>Welcome to data, citizens, to anyone I'm thrilled that so many of you joining us this year for what I think will be our best conference yet. This is always my favorite moment of the year. And what makes it especially meaningful for me at this time is that we've all faced so much uncertainty over the last year. Being able to bring together or community of data, citizens, data professionals, customers, and partners gives me so much energy. We all share the same passion to use data, to create positive change in our work. And in our lives 2021 has been called a year of transitions and rightfully so the pandemic has changed our lives, our businesses and our society. It has changed or world. There's been a number of notable shifts over the last 18 months. And I like to bring up three shifts that I personally connect to. >>And these will likely resonate with many of you too. First as a shift though, it's remote work at the start of the pandemic, tens of millions of people across many industries, transition to working from home. This transition happened and presented really fast. And in many cases have happened overnight. For me not being able to meet our customers and our federal court. He begins in Berson, especially during such turbulent times. I've always actually welcomed over 200 new colleagues. New Colombians was especially hard. The second is of course, a shift towards online retail in the U S e-commerce was forecasted to reach 24% of total retail sales by 2024, but by July, 2020. So four years earlier, it had already reached 33% that has translated into an enormous boost for delivery companies. And finally, the supply chain reinvention, the pandemic reveal the complexity and vulnerabilities in the supply chains of many different companies from raw materials to freight disruptions, to labor shortages. >>The damage from the pandemic was felt everywhere. For example, my wife and I have been waiting for us for over six months for a four year old daughter's first bike. Now, many companies are oriented towards data and analytics to reduce costs and better understand, manage and optimize their entire value chain. Now, the one thing that all of these shifts have in common is that they accelerated the massive growth of digitization. This transition to digital isn't new, but how much it has accelerated. Hasn't been easy for organizations in many cases as has happened under enormous pressure. And that digitization has resulted in two related trends. First, an explosion of digital channels, which has created unprecedented amounts of new data, this more volume and more variety of data than ever before. It's been distributed broadly across organizations. Again, this is not a nutrient, but one that has also accelerated imagine just the amount of data that is now on tick-tock. >>It's also a great example of the responsibilities and risks that come with all of that data. This brings me to the second trend and risk that we had started seeing even before the pandemic, the creation of ever more data silos, these silos result in disjointed and often ineffective data teams. And what is more concerning is that it's often a lack of confidence in the outcome. This leads to an overall lack of trust in the information we need to solve this every day, maybe every hour, every minute we rely on data to make both transactional and transformative business decisions. Every organization today depends on mission, critical insights and data critical processes. What happens if suddenly there's a data problem, this could impact our resourcing or customers or back-office or entire ecosystem, the integrity and the reliability of data has real immediate, uh, long-term implications for our businesses and our reputations. >>And this will determine the trajectory of our success. We all feel the weight of data, the immense opportunities and potential implications associated with it. And this is a lot of pressure to bear, but I believe that we have the ability to take control of our data to become more effective and how we work to be more productive and to ultimately generate faster and better outcomes. I believe this is a pivotal moment as organizations transition from reacting to the pandemic, to building a healthy new, normal, we have an extraordinary opportunity to make good use of our data and by doing so, I believe we can achieve extraordinary things by making trusted data more accessible and more usable. We can do even more. We can get more out of our work. Uh, we can put more work into it. We can help our organizations serve more customers and enrich more communities with trusted data. We have the power to change things for good and with it, there's no limit to what people, businesses or society can achieve. When we are United by data, >>The world doesn't just run on information. It runs on people living their passion, dreaming big ideas, but without information without the data, those ideas won't become innovations. That's why at Colibra we're changing how organizations use data. So our customers can change the world. We make data easier to access by making it usable, manageable, and practical. We make it make sense. So people have a common language to share and shape their ideas. And no matter how far and wide that data is scattered, we make sure it's all within reach, connecting the disconnected, joining the disjointed so people can collaborate and trust that their data won't slow them down so they can prove that data has the power to change things for good, doing more enriching, more, helping more together with Collibra. You can be United by data >>United by data. All of us here are United by our passion for data. We are all data citizens, and there's so much power in this community. Uniting is also what the Colibra data intelligence cloud or product does it unites your entire organization to deliver accurate, trusted data for every use for every user and across every source managed, trusted, and accessible. These are the crucial elements that will give your teams the ability to easily collaborate and make every data workflow more productive. There's also some of the experience and the impacts of our customers take Freddie Mac. For example, it's driving their data ecosystem transformation with 5.5 billion data points and over true trillion dollars in assets. Under management, Freddie Mac leveraged Columbia to support the digital transformation and management of its data ecosystem. They eliminate duplicate data, spending improve data lake productivity and drive enhance data quality while delivering increased value for their customers. >>It's also at the heart of what Yelp is doing to connect its engineers, to trusted data unleashed product innovation and instill a data-driven culture. And why companies like audio and BT are promoting the importance of data, culture, and making data easily accessible to the data citizens throughout their organization. Over the next couple of days, the knowledge shared by our partners, our customers, guest speakers. And could you begins, will inspire and energize you to keep moving forward as change agents United by data. Again, I'm so glad to kick off data citizens and thank you for being here with us.
SUMMARY :
We all share the same passion to use data, to create positive change in the supply chains of many different companies from raw materials to freight disruptions, imagine just the amount of data that is now on tick-tock. It's also a great example of the responsibilities and risks that come with all of that data. We have the power to change things for good and with it, We make data easier to access by making it These are the crucial elements that will give your teams the ability It's also at the heart of what Yelp is doing to connect its engineers, to trusted data unleashed
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Brad Shapiro & Paul Sheeran
(upbeat music) >> Welcome back to HPE Discover 2021, the virtual version. My name is Dave Vellante, and you're watching theCUBE. As the saying goes, follow the money. And with me to talk about HPE Financial Services and the value that it can bring to customers are two great guests, Brad, Shapiro's VP and managing director of the Enterprise Business at HPE Financial Services. And Paul Sheeran is Managing Director of Worldwide Channel and SMB for HPE Financial Services. Gents, welcome to theCUBE. Come on in. >> Thanks Dave, we really appreciate you having us. >> Hi, Dave. >> So Brad, why don't you start us off? Give us the rundown on HPE Financial Services. What's the scope of your services? Should we think of you as a bank? And maybe you could talk about some of the things that you do beyond financing. >> Yeah, that sounds great. So look, we are so much more than banking. Our mission is to create investment capacity to help customers accelerate their transformation. And maybe you could think of us as kind of like a two-in-one partner. We're part-CIO, part-CFO. We kind of refer to ourselves as the CIFO, if you will. And we've got an expertise in a number of different areas. Of course, we'll start with financial. And yes, we offer financial services, and we do an awful lot of financial solutioning. In our portfolio, it's over 13 billion of assets that have been financed. So that is a core competency for us. But we're more than that. We focus also on the technology side of things. And we have expertise in asset management. And we deal with multiple generations of technologies and all major manufacturers as well, not just HPE, but we understand technology and all different types, all different ages of technology. And lastly, we play a pretty big role around sustainability. HPE takes a leadership position when it comes to sustainability. And a lot of our capabilities around the circular economy and putting assets back into reuse play an important role in not only helping customers financially, but helping them meet their sustainability goals. >> I want to come back and ask you more about that, but Paul, I wonder... First of all, I like the CIFO. That's a great, little nomenclature. But Paul, if you're a small business, the CEO is also sometimes the CIO, is sometimes the CFO, a lot of hats. So maybe you could talk about the role that you guys play for SMBs and also channel partners. Channel's a whole different ball game. They want to make margin, they want to grow their business. So maybe you could discuss some of the differences in that channel. >> Yeah. Sure, Dave. Well, starting with the SMB customer is really critical part of our portfolio. As you said, they cover all the roles, so the CIO, CFO. And their budgets can be tight. And especially given the last 18 months, if you read some of the data out there, the budgets are really constrained, especially for the SMBs customer. So we try and do, and what our mission is, is what we call creating investment capacity, giving budgets a boost, bringing that vitality to the SMB customer base, to all our customers, but especially SMB customers to help them be able to invest in their digital transformations going forward. So crucial now that all our customers are able to continue to invest in technology. And the pandemic clearly brought at home how important having a digital capability it is. So SMB budgets are tight, and what we try and do is give them that boost, give them that vitality to actually continue to advance ahead and make the right investments for the future. And then from the partners, we actually do a four and a half thousand partners around the world. As you said, partners, they're also not only looking for financial solutions, but how do we differentiate ourselves is to try and help that partner move to a digital platform. We have invested heavily in our digital tools over the last couple of years. So in terms of offering solutions, it can be literally zero touch, low touch so the partner community can plug into our platforms. We also help them on that journey as a service. So technology is moving to as a service. People want to consume technology as a service like they do in the rest of their lives. It's all about subscription. And partners need help to be able to move to another service way. Hopefully GreenLake is the answer. So we support HPE GreenLake's offering. But there's different parts along the way for partners that we look to help them. And last but not least is helping them about asset management. As Brad said, it's all about the assets and understanding how those assets are managed. And helping the partners, having a relevant conversation with their customers as to how best to put in an asset management strategy for their customers. So three areas that we look to differentiate ourselves, Dave. >> We got a lot to talk about. So I want to come back and talk about as a service as well. But Brad, I want to go back to sustainability. So is it just the right thing to do? What's the financial case? Is it good business as well, and where do you fit? >> Yeah, so we believe that sustainability is good for the environment, obviously, but it's also good for business. And when you think about what we bring to the table and those assets back into reuse. So we handle between three and four million assets a year, and over 90% of those, we put back into reuse, with about 10% going into recycling. Putting those back into reuse, the customer that has those assets, we can monetize those assets and help accelerate transformation. So we monetize the asset, and we fund that transition in that transformation so we can really help customers get more budget than they were expecting by leveraging what they would deem to be end-of-life assets, but we find another home for those assets. So it definitely helps customers accelerate the transformation, while being good for the world, good for the environment. >> And that's true, Paul, for SMBs, just maybe on a smaller scale, and definitely makes sense for the channel, right? >> Absolutely. Absolutely. Sustainability now is key. Certainly key for our channel partners is moving from a nice-to-have to a must-have. So absolutely, totally agree. >> Yeah. And it's almost like gain sharing. I mean, sometimes we sell used equipment on eBay. It helps fund future business or future transformation. So let's get into the transformations. Everybody talks about digital transformation. Coming into the pandemic, everybody talked about it, but there was a lot of complacency. We've all seen the wrecking ball and the acceleration we talk about all the time, but what role does HPE Financial Services, and do you have any specific solutions that support digital transformations? Any examples there? Maybe Brad, you could start it off. >> Yeah. Yeah. So I'll start off, and then Paul, feel free to jump in. Look Dave, what I would say is the pandemic taught us that every company is a technology company. And where HPFS comes in is we're looking to provide the investment capacity, which is the lifeblood of a company's digital roadmap. So if you don't have the investment capacity, there is no transformation. So when something like the pandemic comes up, and you can't budget for a pandemic, and revenues are down and budgets are getting squeezed, you really need a partner to help you with that. How do you uncover that investment capacity? So we we've talked to lots of customers. We've also done some research, and the ESG group and analysts basically found that 73% of organizations, not surprisingly, either delayed or canceled projects around IT transformation because of all the uncertainty. So what we're looking to do is leverage all of our capabilities in a timely fashion. Last year, we announced the idea of payment holidays and deferred payments so you could keep your transformation going and not have to pay for it for a full year. And now we look at it as we're coming out of the pandemic. And what we're looking to help customers with is one, help them transition their existing infrastructure into a modernized consumption model like GreenLake. Also looking to accelerate the velocity of the transformation programs by leveraging our capabilities around asset upcycling, as well as our accelerated migration program. And last, looking at our existing customers really doing some financial engineering with them, so they can stretch their budgets more and expand the budget to be able to handle new projects. >> Yeah, I mean, Paul, I think Brad nailed it. You're right, their transformations are strategic. They had to fund VDI initiatives or endpoint security or find some cash to buy laptops to support people at home. People were pulling out their servers and sticking them in their trunk and driving to their home because they couldn't get laptops for awhile. And so what are you seeing now, Paul, particularly in the channel. And of course, again, SMBs were squeezed. Maybe they don't have the liquidity that some of these large public companies have. A lot of people just shored up their balance sheets during the pandemic. Maybe the SMB doesn't have as much advantage to do that. But what are you seeing in regard to the sort of bounce back of spend in more strategic areas like transformation? >> Well, I think what we're seeing right now and what we're hearing, especially for SMB customer, is cash is king. It's all about cash preservation. It's about making sure that... You'll hear some studies where some SMB customers only have three or four months left of cash in their kitty to keep their businesses running. So that is really top of mind now. Would they have to invest? If they don't want invest, they're going to be dead in the water to stay ahead of the competition. So what we're looking to do is really help those customers preserve that cash and reach and look for different ways about how to boost their budget. There's actually nothing better than an example. Brad laid out very nicely in terms of what we can do. Bringing it to life, not so much an SMB customer, but there is UNAD. And UNAD is a university in Columbia based in Bogota. And their mission is very simple, it's all about excellence and learning. But as they went into the pandemic, they needed to invest in their distance learning platforms to really help their students. And like most businesses, cash and budget was being squeezed. Revenues were tight. So it would've been very easy to postpone that investment. Well, what we did with UNAD and working with UNAD under IT team was firstly to understand their existing IT estate and really see what assets are being utilized, what are not being utilized, what assets have reached or ended their useful life. And you'd be amazed. And it's not just the data center, we can work right across their whole estate. So as well as the data center, we look at the PCs. To your point, David, we look at even their print estate. And we identified many, many assets that were being underutilized and other assets that were end of life. So we were able to take those assets back and actually release value and boosts UNAD's budget. And some of those assets could not. They had no value. And sustainability was top of their agenda as well. As you'd imagine, the university wanted to lead and show their students that sustainability is key. So we were able to take those assets back and actually recycle them in a very environmentally sound way. So that was the first step to actually inject some cash into their budgets. The next step then was to look at their existing financial contracts that they had in place where maybe some of their banks and actually restructured those contracts to actually give them additional capacity to invest right now in technology. And I'm delighted to say they partnered with the HPE team, I mean, Aruba, to actually continue their five-year roadmap and actually improved their distance learning platforms. So I just thought that was a really good example right now and in the current climate as to show when we work together with our customers, what's actually possible. >> So let's talk a little bit more about GreenLake. I mean, for decades, I mean, even if I go back to the '80s, I saw financial instruments to sort of rent essentially, but it's different. GreenLake, HPE, has pivoted its entire company to as a service. And I want to understand better what role HPE Financial Services plays in making that transition. It's obviously a crucial part of the financing piece, but Brad, maybe you could tell us a little bit more there. >> Yeah, sure. And I think the great thing about GreenLake is it's more than just a consumption model, it's really providing that cloud experience, on-prem, and being able for customers to really manage a hybrid cloud experience. But where HPEFS plays a role, again, it's around our knowledge and ability around assets. So we are underneath GreenLake, doing financial engineering, managing the assets. But the biggest thing, when you think about how does a customer transition? If they're in a traditional cash purchase paradigm, the cost of change and figuring out how to move into a new type of paradigm and new consumption model can be daunting. So HPFS works closely with our GreenLake team and the customer, and we can take those existing assets and look to accelerate the migration into a GreenLake. A great example of that, a public sector customer, Kern County, they were in that cash paradigm, they had lots of assets. Like most entities, they were under pressure from a budget perspective. Tax revenues were down for a couple years in a row. So not only did moving to a GreenLake model provide some cost savings, and cost savings are important, but it also allowed them to deliver the services they needed to their constituents because they had that pay for use type of flexibility. They didn't have a long delay in procuring and provisioning equipment when they needed to roll something out. And again, once again, HPFS was able to monetize their existing assets, roll those into a GreenLake solution and help self-fund that transformation and really accelerate it to get from that cash paradigm model to a new GreenLake consumption model. >> Paul, what about the channel? I mean, on the one hand, I could see the channels loving GreenLake because there's a lot of services involved, and it's sort of an ongoing drip of cash as opposed to the sort of big hit. But on the other hand, it's the ongoing drip of cash as opposed to the big hit. What's the conversations like with the channel? How is that going? I mean, clearly it's the future, but how do they see it? >> I wouldn't say a drip of cash. We would call it an in-use revenue where it's very predictable, which is actually also a good thing, rather than a sort of a one-and-done solution. So clearly, GreenLake is very important to our channel partners, and we're seeing some really good adoption across the world. Again, we underpin that. The other thing to say is a lot of channel partners, as you likely say, want as sell services and become service providers. And what we also do is support not just the data center, but also workplace and print. And what you'll see on the printing side for many, many years, the print partners have been selling a contractual type of model. But a lot of partners now are moving all of their core portfolio into as a service. And there's different parts. It's nearly a cash to as a service journey, and there's different parts of that ladder on the way. And we will look to help our partners get along that ladder and hopefully position GreenLake. But there's also more simpler solutions like subscription that we can position on that journey. So it's really helping that partner get the confidence and the financial wherewithal and the infrastructure to get on the as a service journey. >> How about solutions? I mean, you guys have had some recent announcements. Maybe Brad, you can take us through sort of what the highlights of those were. >> Sure. So yeah, the first announcement was really the example I just provided, which was how do we transition customers to GreenLake? So again, that's a really important step for many customers, and something that we can help them with is moving from that existing paradigm to GreenLake. The second is really helping customers create velocity to move their transformation programs faster. And we do that in a number of ways, but again, all around the asset in our asset management expertise, whether we look to put those assets back into reuse in their facility, or if we look to monetize those assets and put them into reuse with a different customer. Really, it's all around how do we accelerate the customers transformation as we come out of a pandemic. And then lastly, the offering is really focused on how can we help the customer look at existing budget and really financially engineer where they're spending their money to create new pools of budget and cash so they can fund new projects. So it's interesting because when I look at the customers that we're doing these things with, it really spans every industry. So we're dealing with financial services and insurance companies, communications and broadcasting, travel and hospitality, you name it, manufacturing. So the interesting thing is, while sometimes you come out with solutions that are very industry-specific, I think our circumstances today really span lots of industries, both in the commercial and the public sector. And we're finding that these offers are really relevant right now for customers. >> Let's zoom out for a bit. And Brad, let's start with you, and then Paul, I want to get your unique perspectives from the standpoint of SMB in the channel. Summarize your overall strategy in that context. And then I'm interested in, how important do you feel the HPE Financial Services is with regards... And of course, you guys are biased, but that's okay, I want to hear your bias view. How important is it in the grand scheme of actually doing business with HPE. And I'm interested in in why HPE and how much of a competitive advantage you bring relative to some of your major competitors. >> Yeah, sure. So look, the strategy, in my mind, I'll start with HPFS, it's really making sure that we're working closely with our customers, understanding their needs from a business perspective and what business outcomes they're trying to achieve and then marrying both the financial planning and the technology planning to help those customers deliver and achieve those business outcomes. Doing that, also in a way that is sustainable and is good for the environment and helps customers achieve their sustainability initiatives. So kind of marrying that financial technology and sustainability portion of it. From my perspective, I think HPE is a fantastic partner. One, we've been at GreenLake for quite a while, and it continues to evolve. The experiences that we can provide customers now are significantly advanced from when flex capacity came out years and years and years ago. So I really think if a customer took a look at GreenLake a few years ago, you need to keep looking at it because it really has evolved, really creates a unique experience. But I think it's the combination of our technology. We have great technology in our portfolio. We have a fantastic model in GreenLake, and then we have all of the financial engineering expertise around assets and lifecycles and how to get the most out of your IT investment. And we are a partner. If you have sustainability initiatives, I mean, HPE talks the talk, we walk the walk. We do all of this for ourselves, and then we bring those practices out and share best practices with customers. So I really think it's a great time to partner with HP if you're a customer. >> Right, thank you for that, Brad. Paul, what would you add for your constituents? >> Brad, said it beautifully. So just a couple of points I'd add in. From a partner perspective, we are actually in every corner of the world. So we have that global footprint. And then as you see, consolidation in the market, that's very important, not only for our customers, but also for our partners, more and more solutions are going cross border and involve different regions. And we look to make sure that we're globally consistent in how we work with our partners and work with our customers. And the final thing I'd say is we get very excited about supporting our HPE colleagues. But from a channel perspective, we actually also support HPI, HP Inc. You will recall, before separation, that the companies did. So we also support the workplace and print environments, plus third party vendors, which again, is important for the channel community. Why do you need a one-stop shell? And where you'll often have a mixed technology and the solution. So we're there for that as well and always have been. And I think the partner community love our consistency there >> It's a nice arrow when you quiver. And of course we've seen laptop demand explode. And it looks like it's going to sustain for a while here. It's hard to predict, but Paul, still with you, tell us, thinking about the future, what's getting you jazzed up? >> Well, I said we have a global footprint, and every country is in a different place right now. As we sort of come out of the pandemic, some countries are still in the midst of it. But what gets me jazzed up and what gets me excited is the sense of optimism. I think we're sort of figured out how to navigate our way out of this pandemic and the current environment. And customers all recognize the need to invest in technology. Technology is the way forward. So that means having the capacity, investment capacity, the investment vitality, to make that investment. So what gets me excited is what we do is important and we're there to help. >> Great. Thank you. And then Brad, two-part question for you to bring us home. So what are you excited about, and what do you got going at Discover? >> So in terms of my excitement, I think Paul said it well, every company is a technology company. And when we see that everybody is going through a digital transformation, quite frankly, we at HPEFS are going through our own digital transformation. Paul mentioned earlier about Technomics. We have omni-channel ways of engaging with us that are consistent. We're looking at our customer and partner experience and continuing to improve those. So we're not resting on our laurels in what we've done in the past, we continue to change, to modernize, to create new and better ways of doing business with our customer base. So the exciting part, for me, is that change that comes with innovation and technology. And I just think HPE is a great place to be right now with all of that innovation going on. So you asked about Discover. So we're really excited. We've got a spotlight with Irv Rothman focused on investment agility and key to growth and regeneration. So that's really exciting. We have a few breakouts, making technology a force for good, getting back on track that create the investment vitality to take on the world and investment strategies to accelerate innovation in a disruptive world. So really excited about that. And then last, we've got some demos. We have a live interactive demo on our technology renewal center, as well as some on-demand demos of those renewal centers as well. So we've got a lot going on at Discover, and we're really excited about it. >> Great. Gentlemen, thank you for that. So I mean, look, cost of capital is low, but to have a technology partner with you that's also has financial expertise, that, to me, is a killer combination. Guys, thanks so much for coming on theCUBE. I really appreciate your time. >> Dave, thanks for having us. >> Thanks, Dave. >> All right, and thank you for watching theCUBE's continuous coverage of HPE Discover 2021, the virtual edition. Keep it right there for more great content. (upbeat music)
SUMMARY :
and the value that it Thanks Dave, we really And maybe you could talk as the CIFO, if you will. the role that you guys play And especially given the last 18 months, So is it just the right thing to do? and we fund that transition nice-to-have to a must-have. and the acceleration we and expand the budget to be And so what are you seeing now, Paul, and in the current climate I mean, even if I go back to the '80s, and the customer, and we can I mean, on the one hand, and the infrastructure to get I mean, you guys have had and something that we can help them with And of course, you guys are and the technology planning to Paul, what would you add and the solution. And of course we've seen So that means having the capacity, and what do you got going at Discover? and key to growth and regeneration. but to have a technology partner with you of HPE Discover 2021, the virtual edition.
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Varun Bijlani, IBM | IBM Think 2021
>>From around the globe. It's the cube with digital coverage of IBM. Think 20, 21 brought to you by IBM. >>Welcome back to the cubes. Continuous coverage of IBM. Think 2021. My name is Dave Volante and I'm one of your hosts for our virtual coverage. We're going to talk about cloud and hybrid cloud. What it is, what it means to clients and how the cloud journey will likely unfold in the coming several years with me to address these issues is Varun Mitch Lonnie. Who's the managing partner hybrid cloud transformation at IBM. Welcome Varun. Good to see you. >>Thank you, Dave. Wonderful to talk to you. Sorry. >>You hear people talk about, you know, they say cloud first cloud, we've got a cloud first strategy. And what does that even mean? What is a cloud strategy? Is it a technology roadmap? Is it a, is it an experience? Is it a business strategy? What really is a cloud strategy all about? And importantly, how does it support the business outcomes? That's really what matters. >>Brilliant, great question. I always believe it's, uh, it's less about the journey to the cloud and it's more important what you do when you get there. That is, you know, what business outcomes does it actually support now many different starting points for an enterprise to embark upon a cloud enabled transformation. You know, things like reducing technical debt and costs, creating new products and services, accelerating time to market and even changing working practices in an organization. Now, as we work with clients, we are seeing increasingly value coming from open innovation. What I mean by that is expanded revenue opportunities with broad ecosystem, you know, new ideas, new platforms, and increase time to market. Now accessing value from what we call those, you know, ecosystems and that open innovation we believe requires, uh, open hybrid multicloud architecture with that. It enables you to plug into those in those ecosystems allows you to fully consider a modernization across your estate and create consistent operating models. >>Also helps reduce, you know, talent and risk, uh, skill risks that organization have. And interestingly, this is exactly where red hat also shines as it's the best hybrid cloud platform out there today. But coming back to the main objective around business objectives, we are seeing that when leaders anchor their transformation on such a holistic strategy, they are driving towards two and a half times, uh, increased economic return as compared to let's say just a singular one single public cloud strategy. And they're able to drive impact on their business case, across multiple dimensions. Things like accelerating the business. So impacting top line, new product services, uh, number two is around accelerating application development and, uh, optimizing, uh, costs associated with that estate, uh, improving infrastructure utilization, um, reducing the cost of security and compliance. And that gives that architectural flexibility, but that was the basis of approach for clients like Delta and is Columbia used. Therefore cloud is absolutely about business outcomes, both top line and bottom line. >>Yeah. Really trying to change that operating model versus of the, of the organization versus just the it model. I mean, we could talk about some of the, the headwinds that organizations face and maybe some of the typical challenges that after they get to the cloud, whether it's organizational technical, there's integration, there's security, maybe even culture. What are you seeing in that regard, >>Uh, spot on, I think you, you you've already started recognizing some of those, you know, when, when, uh, client started, uh, earlier in the journey, they started focusing on consumer driven innovation. They had digital and AI experimentation, and we saw user applications moving to the cloud. Now they are recognizing the need to look at enterprise driven innovation. And how do you start embedding AI into the business at scale? Uh, and therefore they are now realizing that they need to look at their core portfolio, their mission critical applications, you know, 90% of companies, uh, were on the cloud in 2019, but in all estimates, you know, only about 20% of their workloads actually move to the cloud. So, uh, there are a number of different challenges that our clients face, you know, things like economic limits to how many workloads you can move to the public cloud. >>You called out security and regulatory challenges, yourself, speed to value or dealing with complex applications and the uncertain interactions, the data gravity and dependencies. Sometimes they get into the loop of analysis paralysis. You know, another one that I get quite closely involved with is does the cloud technology transformation actually drive and deliver process change? Does it take your old business process and make it into an intelligent workflow? The other dimension is execution in silos today and federated organizational constructs, the, the lack, the right skill and expertise. And then finally is things like technology lock-in and the struggle that people have with inflexible tools and methods, which hinder scale and speed. So those are the few things. >>When I think about just the history of cloud modern cloud, you know, there was, there was a lot of tire kicking early on, and then the financial crisis actually accelerated some moves to cloud. And then coming out of that, there was a lot of shadow it, but it was still as you pointed out very early days. Uh, and then, you know, the comment you made about mission critical is kind of interesting to me because I'm curious, you set out a vision before, uh, of what I call this, this layer of abstraction that hides the complexity. I don't care if I'm on prem and public cloud across clouds, the edge. I, I just, I want you to take care of that in R and D. I want to worry about my business. And so early days, do people want to move their mission critical workloads to the cloud and why, or did they just want to create a modernization layer and hide that complexity? You know, maybe in the context of some of those challenges that you can talk about, what are you, how are you advising clients that they, they take the next step and, and of course, how IBM can help? >>Oh, spot on. So, yes, I think now they're recognizing that there is value of looking at those complex core applications and looking at where should that, what needs to happen to my complex core application by mission critical application. Do I need to, uh, defragment that, do I need to decompose into, uh, new capabilities? Do I need to just move it to the cloud? We need to keep it where it is because in some instances that's where I get maximum security and data gravity. So if I reflect on this, I think there are four key things I would call out as what I would call the get rights. Uh, number one is ensure that we are aligning with business outcomes. Number two, clarity of target architecture and portfolio. Number three is, you know, accelerating the journey with the right methods, tools, and patterns. And the fourth one, which is closest to my heart is about delivering via an improved operating model. >>So let's, let's just scratch the surface on this a little bit. Now, when you talk about aligning with business outcomes, first of course, is, you know, clear business ownership and alignment with the overall strategy, but what's important is what capabilities does the business need to deliver that strategy? And how is cloud going to help enable those capabilities? For example, you know, integration with ecosystem partners, foster launch of new products and services, monetizing data assets, things like that. And this was one of the key drivers for a healthcare company that I recently worked with in, in North America. When we talk about clarity of target portfolio, you know, uh, this is about what's my architecture going to be across the edge, on-prem private public, what should I do to my applications? And where should they resigned? Should I keep, should I kill? Should I modernize? What should I do? >>So for example, we've seen, you know, a lot of companies around 15% of applications, you may not touch at all. Uh, 20% of those applications, you may replace with SAS solutions. Um, 45 to 50% is where you start looking at modernizing. And that's where you look at, what do you do with your monolithic applications and how do you modernize them? And around 15% you might say is building brand new native capabilities on the cloud. So that's kind of the second get, right? The third was about accelerating with proven patterns and methods and tools. And this is about increasing speed to value early wins and being able to analyze and decompose complex applications quickly and reliably. And once they're executing on that journey, how do you grow from garage to scale capabilities? Now here, we've made some, uh, you know, strong folks and investments in this space. >>Uh, we have a set of standard patterns that allow you to modernize and migrate applications, you know, depending on looking at your operating system, the integration technology, the container standards, and so on. And it's, uh, important to have the right tools that bring in AI and machine learning to bear. For example, we have our own, you know, cloud advisory tool that looks at the operating system and the code to explain and give guidance on what disposition and what containerization is most applicable. And then finally, you know, this consistent operating model, how should the ways of working actually change on the ground? How should platform engineering and the application teams work together? Should I instantiate that with a competency center that helps me get onto the journey? How do I have the right skills, uh, not being siloed, the consistent security approach, and especially for companies that are in the looking at real complex mission, critical workloads to them that becomes even more important and in regulatory environments. So to recap, I'd say those four things alignment with the business clarity of target portfolio, uh, accelerating with the right methods and tools, and of course, embedding through a sustainable operating model. I'll pause there. >>Yeah. Great. Thank you for that. I would say my takeaway is this is not your grandfather's application rationalization exercise, you know, which was kind of a one-shot deal every 10 years, Oh, Y2K. We're going to ride whatever it was. And what you're describing is essentially a way to have continuous improvement is obviously a lot of automation there, but very importantly, there's a gain sharing aspect where you can reinvest in innovation. And I think, you know, one of the areas you mentioned is ecosystem. We haven't even talked about it. We don't have the time, but, but the whole data opportunity there for around innovation, because that is how ecosystems are they're going to form around, you know, that data model. And it's a, it's an, it's a new world. And thank you so much for your very articulate vision that you set out and congratulations on all the progress that you've made. And I really appreciate your time. >>Thank you very much, Dave. Wonderful to talk to you, looking forward to more conversations >>I am as well. And thank you for watching everybody. This is Dave Volante for the cube. You're watching our continuous coverage of IBM think 2021, the virtual edition. We're right back.
SUMMARY :
Think 20, 21 brought to you by IBM. We're going to talk about cloud and hybrid cloud. You hear people talk about, you know, they say cloud first cloud, we've got a cloud first strategy. the cloud and it's more important what you do when you get there. Also helps reduce, you know, talent and risk, uh, skill risks that organization have. What are you seeing in that regard, And how do you start embedding AI into the business at scale? the struggle that people have with inflexible tools and methods, which hinder scale Uh, and then, you know, the comment you made about mission critical is kind three is, you know, accelerating the journey with the right methods, with business outcomes, first of course, is, you know, clear business ownership and alignment with the 45 to 50% is where you start looking at modernizing. we have our own, you know, cloud advisory tool that looks at the operating because that is how ecosystems are they're going to form around, you know, that data model. And thank you for watching everybody.
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Jon Siegal, Dell Technologies | CUBE Conversation 2021
(bright upbeat music) >> Welcome to theCUBE, our coverage of Dell Technologies World, the Digital Experience continues. I have a long-time guest coming back, joining me in the next segment here. Jon Siegal is back, the Vice President of Product Marketing at Dell Technologies. Jon, it's good to see you, welcome back to the program. >> Thanks Lisa, always great to be on. >> We last spoke about six months ago and here we are still at home. >> I know. >> But there has been no slowdown whatsoever in the last year. We were talking to you a lot about Edge last time but we're going to talk about PowerStore today. It's just coming up on its one year anniversary. You launched it right when the pandemic happened. >> That's right. >> Talk to me about what's happened in the last year with respect to PowerStore. Adoption, momentum, what's going on? >> Yeah, great, listen, what a year it's been, right? But certainly for PowerStore especially, I mean, customers and partners around the world have really embraced PowerStore, specifically really it's modern architecture. What many people may not know is this is actually the fastest ramping new architecture we've had in all of Dell's history, which is quite a history of course. And we saw 4 X quarter over quarter growth in the most recent quarter. And you know, in terms of shipments, we've shipped well over 400 petabytes of PowerStore, you know, so special thanks to lots of our customers around the world and industries like education, gaming, transportation, retail. More than 60 countries, I think 62 countries now. They include customers like Columbia Southern University, Habib Bank, Real Page, the University of Pisa and Ultra Leap, just to name a few. And to give you a sense of how truly game changing it's been in the market is that approximately 20% of the customers with PowerStore are new to Dell, new to Dell Technologies. And we've tripled the number of wins against some of our key competitors in just the last quarter as well. So look, it's been quite a year, like you said and we're not stopping there. >> Yeah, you must have to wear a neck brace from that whiplash of moving so quickly. (both laughing) But that's actually a good problem to have. >> It is. >> And curious about, is it 20% of the PowerStore customers are net new to Dell? >> Yeah. >> Interesting that you've captured that much in a very turbulent year. Any industries in particular that you see as really being transformed by the technology? >> Yeah, it's a great question. I think just like we're bringing a disruptive technology to market, there's a lot of industries out there that are disrupting themselves as well, right, and how they transform, particularly with, you know, in this new era during the pandemic. I think, I can give you a great example. One of the new capabilities of PowerStore is AppsON just for those that aren't familiar. AppsON is the ability for PowerStore to run apps directly on the appliance, good name, right? And it's thanks to a built-in VMware ESXi hypervisor. And where we've seen really good traction with AppsON, is in storage intensive applications at the edge. And that brings me to my example. And this one's in retail. And you know, of course just like every industry I think it's been up-ended in the past year. There's a large supermarket chain in northern China that is new to Dell. During the pandemic they needed to fast-track the development of a smart autonomous retail system in all their stores, so that their customers could make their purchases via smartphone app. And again, just limiting the essentially the person to person interaction during the pandemic and this required a significant increase in transaction processing to get to the store locations that they didn't have equipment for before, as well as support for big data analytics applications to understand the customer behavior that's going on in real-time. So the net result is they chose PowerStore. They were new to Dell and they deployed it in their stores and delivered a seamless shopping experience via smartphone apps. The whole shopping experience was completely revolutionized. And I think this is really a great example of again, how the innovations that are in PowerStore are enabling our customers to really rethink how they're transacting business. >> Well, enabling the supermarkets to be the edge but also in China where everything started, so much, the market dynamics are still going on, but how quickly were they able to get PowerStore up and running and facilitate that seamless smartphone shopping experience? >> It was only weeks, only weeks, weeks from beginning to getting them up to speed. I mean, we've had great coverage, great support. And again, they embraced, I mean, they happened to leverage the AppsON capabilities, so they were able to run some of their applications directly on the appliance and they were able to get that up and running very quickly. And they were already a VMware customer as well. So they were already familiar with some of the tools and the integration of the VMware. And again, that's also been a sweetspot for this particular offer. >> Okay, got it. So a lot in it's first year. You said 4 X growth, over 60 countries, 400 petabytes plus shipped, a lot of new net new customers. What is new? What are you announcing that's new and that's going to take that up even a higher level? >> That's right. We're always going to up the ante, right? We're always going to, we can't rest on our laurels for too long. Look, we're very excited to share what's new for PowerStore. And that is one of the reasons we're here of course. I can break it down into two key highlights. First is a major software update that brings more enterprise innovation, more speed, more automation in particular to both new and existing customers. And we're also excited to announce a new lower cost entry model for the PowerStore family called the PowerStore 500. And this offers an incredible amount of enterprise class storage capabilities, much of which I have talked about and will talk more about today, for the price. And the price itself is what's going to surprise some folks. It starts as low as 28,000 US street price which is pretty significant, you know, in terms of a game changer, we think, in this industry. >> So let's talk about the software update first. You've got PowerStore 2.0, happy birthday to your customers who are going to take advantage of this. >> That's right. >> Kind of talk me through what some of the technological advancements are that your customers are going to be able to leverage? >> That's a great point. Yeah, so from a software perspective I like how you said that, happy birthday, yeah so all of our, just to be clear from a software update perspective, all of our existing customers are going to get this as a simple free non-disruptive update. And this is a commitment we've had to our customers for some time. And really it's the mantra if you will, of PowerStore, which is all about ensuring that our customers can encounter our very flexible platform that will keep giving them the latest and greatest. So really a couple of things I want to highlight from PowerStore that are brand new. One is we're giving a speed boost to the entire PowerStore lineup. Customers now, existing customers, you get up to 25% faster, mixed workload performance which is incredible, right off the bat. Secondly, we're enabling our customers to take full advantage of NVME now across the data center with the option of running NVME over fiber channel. And this again requires just a simple software update and no additional hardware if they already have 32 gig capable switches and HBAs on-prem. We've also made our unique AppsON feature, which I just talked about in the China example, we've made that more powerful and with scale out. This means more aggregate power, more aggregate capacity and it makes it even more ideal now for storage intensive apps to run at the edge with PowerStore. Another capability that's been very popular with our customers is our data reduction specifically our intelligent Dido which is always on and automated. And now what it does is it enables customers to boost performance while still guaranteeing the four to one data reduction that we have, at the same time. So just to give a quick example, when the system is under extreme IO, duress if you will, it automatically prioritize that IO versus the DDUP itself and provides a 20% turbo boost if you will, of performance boost for the applications running. All this is done automatically, zero management effort, zero impact to the data reduction guarantee of four to one that we already have in place. And then the last highlight I'd like to bring up is, last but not least, is one we're really proud of is the ability for our customers to now take more cost advantage, if you will, cost effective advantage of SCM or storage class memory. PowerStore now differentiates between SCM drives and NVME drives within the same chassis. So they can use SCM as a high-performance layer, if you will with as few as one drive, right? So they don't have to populate the whole chassis, they can use just one SCM drive for cost-effectiveness, for embedded data access. And this actually helps reduce the workload latency by up to 15%. So, another great example on top of NVME that I already mentioned, of how PowerStore is leading the practical adoption of next generation technologies. >> Are you seeing with the lower cost PowerStore 500, is that an opportunity for Dell to expand into the midsize market and an opportunity for those smaller customers to be able to take advantage of this technology? >> Absolutely, yeah. So the PowerStore finder, which we're really excited about introducing does exactly what you just said, Lisa. It is going to allow us to bring PowerStore and the experience of PowerStore to a broad range of businesses, a much broader range of edge use cases as well. And we're really excited about that. It's an incredible amount of enterprise storage class performance, as I mentioned, and functionality for the price that is again, 28,000 starting. And this includes all of the enterprise software capabilities I've been talking about. The ability to cluster, four to one data reduction guarantee, anytime upgrades. And to put this in context, a single 2U appliance, the PowerStore 500 supports up to 2.4 million SQL transactions per minute. I mean, this thing packs a punch, like no other, right? And it's a great fit for stand-alone or edge deployments in virtually every industry, we've mentioned retail already also healthcare, manufacturing, education and more. It's an offering that's really ideal for any solution that requires an optimization of price/performance, small footprint and effortless automation. And I can tell you, it's not just customers that are excited about this, as you can imagine our channel partners, they can't wait to get their hands on this either. >> Was just going to ask you about the channel. >> It is going to help them reach new sets of customers that they never had before. You mentioned midsize, but also in addition to that, it's just going to open it up to all new sets of use cases as well. So I'm really excited to see the creativity from our channel partners and customers and how they adopt and use the PowerStore 500 going forward. >> Tell me about some of those new use cases that it's going to open up. We've seen so many new things in the last year and such acceleration. What are some of the new use cases that this is going to help unlock value for? >> Yeah, again, I think it's going to come down a lot to the edge in particular, as well as mid-size, it can run, again, this can run storage, intensive applications. So it's really about coming down to a price point that I think the biggest example will be mid-sized businesses that now, it's now affordable to. That they weren't able to get this enterprise class capabilities in the past more than anything else. Cause it's all the same capabilities that I've mentioned but it allows them to run all types of things. It could be, they could run, new next-generation intensive data, intensive databases. They can run VDI, they can run SQL, it does, essentially more than anything else makes existing use cases more accessible to mid-sized businesses. >> Got it, okay. So, so much momentum going on in the first year. A lot of that you're souping it up with this your new software, we talked about the new mid-size enterprise version PowerStore 500. What else can we expect from PowerStore, the rest of calendar 2021? >> Yeah, I think lots of things. So first of all we're so pleased at the amount of commitment to innovation that we've had over the past year. We're going to continue to work very closely with VMware to drive more and more innovation and enhancements with capabilities like AppsON that I talked about, and VM-ware or (indistinct) which is a key enabler for that. We're also committed to continuing to lead the industry in the adoption of modern technologies. I gave some good examples today of NVME and AppsON and SCM, storage class memory, and customers can expect that continued commitment. Look, we've designed PowerStore from the ground up to be very flexible so that it can be enhanced and improved non-disruptively. And I think we did that with this release. We proved that and no one can predict the future, clearly, it's been a crazy year. And so businesses need storage that's going to be flexible with them and grow with them and evolve with them. And customers can expect that from PowerStore. And we plan on doing just that. >> So customers can, that are interested can go direct to Dell. They can also go through your huge channel, you said, in terms of those customers that are thinking about it maybe adding to the percentage of new customers. What's your advice on them in terms of next steps? >> Yeah, next steps is, you know, I got to say this, we've done, it's crazy, we've done over 20,000 demos of PowerStore in one year, no joke. And you know, it's a new world. And so the next step is to reach out to Dell. We'd love to showcase this through a demo, give them whether it's a remote experience that way or remote proof of concept but yeah, reach out to Dell, your local rep or local channel partner and we'd love to show you what's possible more than anything else and look, we're really proud of what we've accomplished here. Just as impressive as these updates, I must say, is that in many instances, the team that brought this to market, the engineering team, they did this just like we're doing today, right? Over Zoom, remotely, while balancing life and work. So I just also want to thank the team for their commitment to delivering innovation to our customers. It hasn't wavered at all and I want to thank our top notch team. >> Right, an amazing amount of work done. You've had a very busy year and glad that you're well and healthy and been as successful with PowerStore. We can't wait to see in the next year those numbers that you shared even go up even more. Jon, thank you for joining us >> Looking forward to it. and sharing what's new with PowerStore. We appreciate your time. >> Always a pleasure, Lisa. >> Likewise >> Look forward to talking to you soon. >> Yeah >> Take care. >> For Jon Siegal, I'm Lisa Martin, you're watching theCUBE's coverage of Dell Technologies World, a Digital Experience. (slow upbeat music)
SUMMARY :
Jon, it's good to see you, and here we are still at home. in the last year. Talk to me about And to give you a sense of how good problem to have. by the technology? And that brings me to my example. and the integration of the VMware. and that's going to take And that is one of the happy birthday to your customers the four to one data And to put this in context, Was just going to ask it's just going to open it up that this is going to but it allows them to on in the first year. that's going to be flexible with them can go direct to Dell. the team that brought this to and glad that you're well Looking forward to it. of Dell Technologies World,
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