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Drew Nielsen, Teleport | KubeCon + CloudNativeCon NA 2022


 

>>Good afternoon, friends. My name is Savannah Peterson here in the Cube Studios live from Detroit, Michigan, where we're at Cuban and Cloud Native Foundation, Cloud Native Con all week. Our last interview of the day served me a real treat and one that I wasn't expecting. It turns out that I am in the presence of two caddies. It's a literal episode of Caddy Shack up here on Cube. John Furrier. I don't think the audience knows that you were a caddy. Tell us about your caddy days. >>I used to caddy when I was a kid at the local country club every weekend. This is amazing. Double loops every weekend. Make some bang, two bags on each shoulder. Caddying for the members where you're going. Now I'm >>On show. Just, just really impressive >>Now. Now I'm caddying for the cube where I caddy all this great content out to the audience. >>He's carrying the story of emerging brands and established companies on their cloud journey. I love it. John, well played. I don't wanna waste any more of this really wonderful individual's time, but since we now have a new trend of talking about everyone's Twitter handle here on the cube, this may be my favorite one of the day, if not Q4 so far. Drew, not reply. AKA Drew ne Drew Nielsen, excuse me, there is here with us from Teleport. Drew, thanks so much for being here. >>Oh, thanks for having me. It's great to be here. >>And so you were a caddy on a whole different level. Can you tell us >>About that? Yeah, so I was in university and I got tired after two years and didn't have a car in LA and met a pro golfer at a golf course and took two years off and traveled around caddying for him and tried to get 'em through Q School. >>This is, this is fantastic. So if you're in school and your parents are telling you to continue going to school, know that you can drop out and be a caddy and still be a very successful television personality. Like both of the gentlemen at some point. >>Well, I never said my parents like >>That decision, but we'll keep our day jobs. Yeah, exactly. And one of them is Cloud Native Security. The hottest topic here at the show. Yep. I want to get into it. You guys are doing some really cool things. Are we? We hear Zero Trust, you know, ransomware and we even, I even talked with the CEO of Dockets morning about container security issues. Sure. There's a lot going on. So you guys are in the middle of teleport. You guys have a unique solution. Tell us what you guys got going on. What do you guys do? What's the solution and what's the problem you solve? >>So Teleport is the first and only identity native infrastructure access solution in the market. So breaking that down, what that really means is identity native being the combination of secret list, getting rid of passwords, Pam Vaults, Key Vaults, Yeah. Passwords written down. Basically the number one source of breach. And 50 to 80% of breaches, depending on whose numbers you want to believe are how organizations get hacked. >>But it's not password 1 23 isn't protecting >>Cisco >>Right >>Now. Well, if you think about when you're securing infrastructure and the second component being zero trust, which assumes the network is completely insecure, right? But everything is validated. Resource to resource security is validated, You know, it assumes work from anywhere. It assumes the security comes back to that resource. And we take the combination of those two into identity, native access where we cryptographically ev, validate identity, but more importantly, we make an absolutely frictionless experience. So engineers can access infrastructure from anywhere at any time. >>I'm just flashing on my roommates, checking their little code, changing Bob login, you know, dongle essentially, and how frustrating that always was. I mean, talk about interrupting workflow was something that's obviously necessary, but >>Well, I mean, talk about frustration if I'm an engineer. Yeah, absolutely. You know, back in the day when you had these three tier monolithic applications, it was kind of simple. But now as you've got modern application development environments Yeah, multi-cloud, hybrid cloud, whatever marketing term around how you talk about this, expanding sort of disparate infrastructure. Engineers are sitting there going from system to system to machine to database to application. I mean, not even a conversation on Kubernetes yet. Yeah. And it's just, you know, every time you pull an engineer or a developer to go to a vault to pull something out, you're pulling them out for 10 minutes. Now, applications today have hundreds of systems, hundreds of microservices. I mean 30 of these a day and nine minutes, 270 minutes times 60. And they also >>Do the math. Well, there's not only that, there's also the breach from manual error. I forgot to change the password. What is that password? I left it open, I left it on >>Cognitive load. >>I mean, it's the manual piece. But even think about it, TR security has to be transparent and engineers are really smart people. And I've talked to a number of organizations who are like, yeah, we've tried to implement security solutions and they fail. Why? They're too disruptive. They're not transparent. And engineers will work their way around them. They'll write it down, they'll do a workaround, they'll backdoor it something. >>All right. So talk about how it works. But I, I mean, I'm getting the big picture here. I love this. Breaking down the silos, making engineers lives easier, more productive. Clearly the theme, everyone they want, they be gonna need. Whoever does that will win it all. How's it work? I mean, you deploying something, is it code, is it in line? It's, >>It's two binaries that you download and really it starts with the core being the identity native access proxy. Okay. So that proxy, I mean, if you look at like the zero trust principles, it all starts with a proxy. Everything connects into that proxy where all the access is gated, it's validated. And you know, from there we have an authorization engine. So we will be the single source of truth for all access across your entire infrastructure. So we bring machines, engineers, databases, applications, Kubernetes, Linux, Windows, we don't care. And we basically take that into a single architecture and single access platform that essentially secures your entire infrastructure. But more importantly, you can do audit. So for all of the organizations that are dealing with FedRAMP, pci, hipaa, we have a complete audit trail down to a YouTube style playback. >>Oh, interesting. We're we're California and ccpa. >>Oh, gdpr. >>Yeah, exactly. It, it, it's, it's a whole shebang. So I, I love, and John, maybe you've heard this term a lot more than I have, but identity native is relatively new to me as as a term. And I suspect you have a very distinct way of defining identity. How do you guys define identity internally? >>So identity is something that is cryptographically validated. It is something you have. So it's not enough. If you look at, you know, credentials today, everyone's like, Oh, I log into my computer, but that's my identity. No, it's not. Right. Those are attributes. Those are something that is secret for a period of time until you write it down. But I can't change my fingerprint. Right. And now I >>Was just >>Thinking of, well no, perfect case in point with touch ID on your meth there. Yeah. It's like when we deliver that cryptographically validated identity, we use these secure modules in like modern laptops or servers. Yeah. To store that identity so that even if you're sitting in front of your computer, you can't get to it. But more importantly, if somebody were to take that and try to be you and try to log in with your fingerprint, it's >>Not, I'm not gonna lie, I love the apple finger thing, you know, it's like, you know, space recognition, like it's really awesome. >>It save me a lot of time. I mean, even when you go through customs and they do the face scan now it actually knows who you are, which is pretty wild in the last time you wanna provide ones. But it just shifted over like maybe three months ago. Well, >>As long as no one chops your finger off like they do in the James Bond movies. >>I mean, we try and keep it a light and fluffy here on the queue, but you know, do a finger teams, we can talk about that >>Too. >>Gabby, I was thinking more minority report, >>But you >>Knows that's exactly what I, what I think of >>Hit that one outta bounds. So I gotta ask, because you said you're targeting engineers, not IT departments. What's, is that, because I in your mind it is now the engineers or what's the, is always the solution more >>Targeted? Well, if you really look at who's dealing with infrastructure on a day-to-day basis, those are DevOps individuals. Those are infrastructure teams, Those are site reliability engineering. And when it, they're the ones who are not only managing the infrastructure, but they're also dealing with the code on it and everything else. And for us, that is who is our primary customer and that's who's doing >>It. What's the biggest problem that you're solving in this use case? Because you guys are nailing it. What's the problem that your identity native solution solves? >>You know, right out of the backs we remove the number one source of breach. And that is taking passwords, secrets and, and keys off the board. That deals with most of the problem right there. But there are really two problems that organizations face. One is scaling. So as you scale, you get more secrets, you get more keys, you get all these things that is all increasing your attack vector in real time. Oh >>Yeah. Across teams locations. I can't even >>Take your pick. Yeah, it's across clouds, right? Any of it >>On-prem doesn't. >>Yeah. Any of it. We, and we allow you to scale, but do it securely and the security is transparent and your engineers will absolutely love it. What's the most important thing about this product Engineers. Absolutely. >>What are they saying? What are some of those examples? Anecdotally, pull boats out from engineering. >>You're too, we should have invent, we should have invented this ourselves. Or you know, we have run into a lot of customers who have tried to home brew this and they're like, you know, we spend an in nor not of hours on it >>And IT or they got legacy from like Microsoft or other solutions. >>Sure, yeah. Any, but a lot of 'em is just like, I wish I had done it myself. Or you know, this is what security should be. >>It makes so much sense and it gives that the team such a peace of mind. I mean, you never know when a breach is gonna come, especially >>It's peace of mind. But I think for engineers, a lot of times it deals with the security problem. Yeah. Takes it off the table so they can do their jobs. Yeah. With zero friction. Yeah. And you know, it's all about speed. It's all about velocity. You know, go fast, go fast, go fast. And that's what we enable >>Some of the benefits to them is they get to save time, focus more on, on task that they need to work on. >>Exactly. >>And get the >>Job done. And on top of it, they answer the audit and compliance mail every time it comes. >>Yeah. Why are people huge? Honestly, why are people doing this? Because, I mean, identity is just such an hard nut to crack. Everyone's got their silos, Vendors having clouds have 'em. Identity is the most fragmented thing on >>The planet. And it has been fragmented ever since my first RSA conference. >>I know. So will we ever get this do over? Is there a driver? Is there a market force? Is this the time? >>I think the move to modern applications and to multi-cloud is driving this because as those application stacks get more verticalized, you just, you cannot deal with the productivity >>Here. And of course the next big thing is super cloud and that's coming fast. Savannah, you know, You know that's Rocket. >>John is gonna be the thought leader and keyword leader of the word super cloud. >>Super Cloud is enabling super services as the cloud cast. Brian Gracely pointed out on his Sunday podcast of which if that happens, Super Cloud will enable super apps in a new architectural >>List. Please don't, and it'll be super, just don't. >>Okay. Right. So what are you guys up to next? What's the big hot spot for the company? What are you guys doing? What are you guys, What's the idea guys hiring? You put the plug in. >>You know, right now we are focused on delivering the best identity, native access platform that we can. And we will continue to support our customers that want to use Kubernetes, that want to use any different type of infrastructure. Whether that's Linux, Windows applications or databases. Wherever they are. >>Are, are your customers all of a similar DNA or are you >>No, they're all over the map. They range everything from tech companies to financial services to, you know, fractional property. >>You seem like someone everyone would need. >>Absolutely. >>And I'm not just saying that to be a really clean endorsement from the Cube, but >>If you were doing DevOps Yeah. And any type of forward-leaning shift, left engineering, you need us because we are basically making security as code a reality across your entire infrastructure. >>Love this. What about the team dna? Are you in a scale growth stage right now? What's going on? Absolutely. Sounds I was gonna say, but I feel like you would have >>To be. Yeah, we're doing, we're, we have a very positive outlook and you know, even though the economic time is what it is, we're doing very well meeting. >>How's the location? Where's the location of the headquarters now? With remote work is pretty much virtual. >>Probably. We're based in downtown Oakland, California. >>Woohoo. Bay area representing on this stage right now. >>Nice. Yeah, we have a beautiful office right in downtown Oakland and yeah, it's been great. Awesome. >>Love that. And are you hiring right now? I bet people might be. I feel like some of our cube watchers are here waiting to figure out their next big play. So love to hear that. Absolutely love to hear that. Besides Drew, not reply, if people want to join your team or say hello to you and tell you how brilliant you looked up here, or ask about your caddy days and maybe venture a guest to who that golfer may have been that you were CAD Inc. For, what are the best ways for them to get in touch with you? >>You can find me on LinkedIn. >>Great. Fantastic. John, anything else >>From you? Yeah, I mean, I just think security is paramount. This is just another example of where the innovation has to kind of break through without good identity, everything could cripple. Then you start getting into the silos and you can start getting into, you know, tracking it. You got error user errors, you got, you know, one of the biggest security risks. People just leave systems open, they don't even know it's there. So like, I mean this is just, just identity is the critical linchpin to, to solve for in security to me. And that's totally >>Agree. We even have a lot of customers who use us just to access basic cloud consoles. Yeah. >>So I was actually just gonna drive there a little bit because I think that, I'm curious, it feels like a solution for obviously complex systems and stacks, but given the utility and what sounds like an extreme ease of use, I would imagine people use this for day-to-day stuff within their, >>We have customers who use it to access their AWS consoles. We have customers who use it to access Grafana dashboards. You know, for, since we're sitting here at coupon accessing a Lens Rancher, all of the amazing DevOps tools that are out there. >>Well, I mean true. I mean, you think about all the reasons why people don't adopt this new federated approach or is because the IT guys did it and the world we're moving into, the developers are in charge. And so we're seeing the trend where developers are taking the DevOps and the data and the security teams are now starting to reset the guardrails. What's your >>Reaction to that? Well, you know, I would say that >>Over the top, >>Well I would say that you know, your DevOps teams and your infrastructure teams and your engineers, they are the new king makers. Yeah. Straight up. Full stop. >>You heard it first folks. >>And that's >>A headline right >>There. That is a headline. I mean, they are the new king makers and, but they are being forced to do it as securely as possible. And our job is really to make that as easy and as frictionless as possible. >>Awesome. >>And it sounds like you're absolutely nailing it. Drew, thank you so much for being on the show. Thanks for having today. This has been an absolute pleasure, John, as usual a joy. And thank all of you for tuning in to the Cube Live here at CU Con from Detroit, Michigan. We look forward to catching you for day two tomorrow.

Published Date : Oct 27 2022

SUMMARY :

I don't think the audience knows that you were a caddy. the members where you're going. Just, just really impressive He's carrying the story of emerging brands and established companies on It's great to be here. And so you were a caddy on a whole different level. Yeah, so I was in university and I got tired after two years and didn't have to school, know that you can drop out and be a caddy and still be a very successful television personality. What's the solution and what's the problem you solve? And 50 to 80% of breaches, depending on whose numbers you want to believe are how organizations It assumes the security comes back to that resource. you know, dongle essentially, and how frustrating that always was. You know, back in the day when you had these three tier I forgot to change I mean, it's the manual piece. I mean, you deploying something, is it code, is it in line? And you know, from there we have an authorization engine. We're we're California and ccpa. And I suspect you have a very distinct way of that is secret for a period of time until you write it down. try to be you and try to log in with your fingerprint, it's Not, I'm not gonna lie, I love the apple finger thing, you know, it's like, you know, space recognition, I mean, even when you go through customs and they do the face scan now So I gotta ask, because you said you're targeting Well, if you really look at who's dealing with infrastructure on a day-to-day basis, those are DevOps individuals. Because you guys are nailing it. So as you scale, you get more secrets, you get more keys, I can't even Take your pick. We, and we allow you to scale, but do it securely What are they saying? they're like, you know, we spend an in nor not of hours on it Or you know, you never know when a breach is gonna come, especially And you know, it's all about speed. And on top of it, they answer the audit and compliance mail every time it comes. Identity is the most fragmented thing on And it has been fragmented ever since my first RSA conference. I know. Savannah, you know, Super Cloud is enabling super services as the cloud cast. So what are you guys up to next? And we will continue to support our customers that want to use Kubernetes, you know, fractional property. If you were doing DevOps Yeah. Sounds I was gonna say, but I feel like you would have Yeah, we're doing, we're, we have a very positive outlook and you know, How's the location? We're based in downtown Oakland, California. Bay area representing on this stage right now. it's been great. And are you hiring right now? John, anything else Then you start getting into the silos and you can start getting into, you know, tracking it. We even have a lot of customers who use us just to access basic cloud consoles. a Lens Rancher, all of the amazing DevOps tools that are out there. I mean, you think about all the reasons why people don't adopt this Well I would say that you know, your DevOps teams and your infrastructure teams and your engineers, I mean, they are the new king makers and, but they are being forced to We look forward to catching you for day

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Steven Jones, AWS, Phil Brotherton, NetApp, & Narayan Bharadwaj, VMware | VMware Explore 2022


 

>>Hey everyone. Welcome back to the Cube's day one coverage of VMware Explorer, 2022 live from San Francisco. I'm Lisa Martin, and I'm basically sitting with the cloud. I got a power panel here with me. You are not gonna wanna miss the segment, please. Welcome, nor Barage I probably did. I do. Okay on that. Great, thank you. VP and GM of cloud solutions at VMware. Thanks for joining us. Field brother tune is back our alumni VP solutions and alliances at NetApp bill. Great to see you in person. Thank you. And Steve Jones, GM SAP, and VMware cloud at Amazon. Welcome guys. Thank you. Pleasure. So we got VMware, NetApp and Amazon. I was telling Phil before we went live, I was snooping around on the NetApp website the other day. And I saw a tagline that said two is the company three is a cloud, but I get to sit with the cloud. This is fantastic. Nora, talk to us about the big news that came out just about 24 hours ago. These three powerhouse, we >>Were super excited. We are celebrating five years of VMware cloud this week. And with three powerhouses here, we're announcing the general availability of VMware cloud and AWS with NetApp on tap. We have AWS FSX. And so this solution is now generally available across all global regions. We are super excited with all our joint customers and partners to bring this to the market. >>So Steve, give us your perspective as AWS as the biggest hyperscaler. Talk about the importance of the partnership and the longstanding partnerships that you've had with both NetApp and VMware. >>Yeah, you bet. So first all, maybe I'll start with Ryan and VMware. So we've had a very long standing partnership with VMware for over five years now. One thing that we've heard consistently from customers is they, they want help in reducing the heavy lifting or the, the friction that typically comes with cloud adoption. And VMware's been right in the trenches with us and helping with that over the years with the VMware cloud on AWS offering. And, and now that we've got NetApp, right, the FSX on tap solution, a managed storage solution that is, is been known and trusted in the on-premises world. Now available since September on AWS, but now available for use with VMware cloud is just amazing for customers who are looking for that agility, >>Right? Phil talk about NetApp has done a phenomenal job in its own digital transformation journey. Talk about that as an enabler for what you announced yesterday and the, and the capabilities that NetApp is able to bring to its customers with VMware and with AWS. >>Yeah. You know, it started, it's interesting because we NetApp's always been a company that works very closely with our partners. VMware has been a huge partner of ours since gosh, 2005 probably, or sometime like that. I started working with Amazon back in about 20 13, 20 14, when we first took on tap and brought it to the Amazon platform in the marketplace ahead of what's. Now FSX ends like a dream to bring a fully managed ONAP onto the world's biggest cloud. So that work you you're really looking at about. I mean, it depends how you look at it, 15 years of work. And then as Ryan was saying that VMware was working in parallel with us on being a first party service on Amazon, we came together and, or Ryan and I came together and VMware and NetApp came together about probably about two years ago now with this vision of what we're announcing today and to have so to have GA of this combination for meaning global availability, anybody can try it today. It's just an amazing day. It's really a great day. >>Yeah. It's unbelievable how we have sort of partnered together and hard engineering problems to create a very simple outcome for customers and partners. One of the things, you know, VMware cloud is a very successful service offering with a lot of great consumption and different verticals. Things like cloud migration, you know, transforming your entire, you know, data center and moving to the cloud. Things like, you know, modernizing our apps, disaster recovery now ransomware this week. So really, really exciting uptake and innovation in that whole service. One thing customers always told us that they want more options for storage decouple from compute. And so that really helped customers to lower their total cost of ownership and get to, you know, get even more workloads into VMware cloud. And this partnership really creates that opportunity for us to provide customers with those options. >>Let me give you an example, just I was walking over here just before I walked over here. We were with a customer talking about exactly what Orion's talking about. We were modeling using a TCO calculator that we all put together as well on what we call data intensive workloads, which is in this case, it was a 500 gigabytes per VM. So not a huge amount of data per VM. The, the case study modeled out of 38% cost savings or reduction in total cost, which in the case was like 1.2 million per year of total cost down to 700 million. And just, you could do the, just depends on how many VMs you have and how big odes you have, but that's the kind of cost savings we're talking about. So the, this is a really easy value to talk about. You save a lot of money in it's exactly as nor Ryan said, because we can separate the compute and the storage. Yep. >>Yep. I was just gonna say the reason for that is it used to be with VMware cloud on AWS. If you wanted more storage for your workload, you would have to add another node. So with another node, you would get another compute node. You would get the compute, you'd get the memory and the storage, but now we've actually decoupled the ability to expand the storage footprint from the compute, allowing customers to really expand as their needs grow. And so it's, it's just a lot more flexibility. Yep. That customers had. Yeah. >>Flexibility is key. Every customer needs that they need to be agile. There's always a competitor waiting in the rear view mirror behind any business, waiting to take over. If, if they can't innovate fast enough, if they can't partner with the best of the best to deliver the infrastructure that's needed to enable those business outcomes, I wanna get your perspective, Steve, what are some of the outcomes that when you're talking to customers, you talked about fill the TCO. Those are huge numbers, very compelling. What are some of the other outcomes that customers can expect to achieve from this solution? >>That's a great question. I think customers want the flexibility. We talked about customers absolutely wanna be able to move fast. They're also very demanding customers who have had an experience with solutions like NetApp on tap on premises, right? So they've come to expect enterprise features like thin provisioning, snapshoting cloning, rapid cloning, right? And even replication of data given that customers now can leverage this type of functionality as well through the NetApp solution with VMC, they're getting all those enterprise class features from, from the storage in combination with what they already had with vs a and, and VMC. >>Steve earlier mentioned the word we used, we kind of took it from VMware or from Amazon was friction is so many workloads run in VMware VMs today to be able to just simply pick them up as is move them to Amazon makes cloud adoption. Just, I mean, frictionless is an extreme word, but it's really lowers the friction to cloud adoption. And as Steve said, then you've get all these enterprise features wherever you need to run. >>Just brings speed. >>I was just about to say, it's gotta be the speed. It has to be a huge factor here. Yep, >>Yep. Yeah. >>Sure. One of the things that we've seen with VMware cloud is operational consistency as, as a customer value because when customers are thinking about, you know, complex enterprise apps, moving that to the cloud, they need that operational consistency, which drives down their costs. They don't have to relearn new skills. They're used to VMware, they're used to NetApp. And so this partnership really fosters that operational consistency as a big customer value, and they can reuse those skills and really reapply them in this cloud model. The other thing is the cloud model here is super completely managed. If you think about that, right, customers have to do less VMware, AWS and NetApp is doing more for them. That's true in this model. >>So you're able to really deliver a lot of workforce efficiency, workforce productivity across the stack. >>Absolutely. >>And that's definitely true that it just, as it gets more complex, how do you manage it? Just continue, hear everybody talking about this, right. So when a completely managed service by VMware and Amazon is such a savings in com in management complexity, which then gets back to speed. How do I grow my plant faster? >>I mean, and really at the end of the day, customers are actually able to focus on what differentiate differentiates them, obviously versus the management of the underlying infrastructure and storage and all those, those things that are still critical, but exactly, but >>For, for the customer to be able to have to abstract the underlying underlying technology layer and focus on what differentiates them from the competition. That's like I said, right back here, right. That's especially if there's anything we've learned in the last couple of years, it's that it, that is critical for businesses across every industry, no industry exempt from this. >>None. One other thing, just an example of what you're talking about is we all work a lot on modernization techniques like using Kubernetes and container technologies. So with this, if you think about this, you, this solution, you can move an app as is modernize on the cloud. You can modernize, you can modernize and then move. You can, the flexibility that this enables like. So it's sort of like move to the cloud at your rate is a really big benefit. >>And we've seen so many customer examples of migrating modernize is how we like to summarize it, where customers are, you know, migrating, modernizing at their own pace. Yep. And the good, good thing about the platform and the service is that it is the home for all applications, virtual machines containers with Kubernetes backed by local storage, external storage options. The level of flexibility for all applications is really immense. And that drives down your TCO even more. >>What, from a target customer perspective, Noran, talk about that. Who, who is the target? Obviously I imagine VMware customers, it's NetApp customers, it's AWS, but is there, are there any targets kind of within that, that are really prime candidates for this solution? >>Yeah. A great question. First of all, the, the easy sort of overlap between all of us is our shared customer pool. And so VMware and NetApp have been partners for what, 20 years, something like that. And we have thousands of customers using our joint solutions in the data center. And so that's a very clear target for this solution, as they're considering use cases such as, you know, cloud migration, disaster recovery, virtual desktops, application modernization. So that's a very clear target and we see this day in and day out, obviously there are many other customers that would be interested in this solution, as well as they're considering, you know, AWS and we provide a whole range of consumption options for them. Right. And I think that's one of the, sort of the, the good things about our partnership, including with AWS, where customers can purchase this from VMware can purchase this from AWS and all of these different options, including from our partners really makes it very, very compelling. >>Talk a little bit about from each of your perspectives about the what's in it. For me as a partner of these companies, Steve, we'll start with you. >>I mean, what's in it for me is that it's what my customers have been asking for. And we, we have a long history, I think of providing managed services again, to remove that heavy lifting that customers often just don't want to have to do. Having seen the, the adoption of managed storage offerings, including the, the NetApp solution here and now being able to bring that into the VMware space where they're already using it in an on-premises world, and now they're moving those, those workloads being able to satisfy that need that a customer's asking for is awesome. >>We, every time we're at an AWS event, we are always talking about it's absolute customer obsession, and I know NetApp and VMware well, and know that that is a shared obsession across the three companies. >>Hey, Lisa, let me add one more thing. It's interesting, not everybody sees this, but it's really obvious that the NetApp on-prem installed base with VMware, which is tens of thousands of customers. This is an awesome solution. Not quite as obvious is that every on-prem VMware customer gets that TCO benefit. I mentioned that's not limited to the NetApp on-prem installed base. So we're really excited to be able to expose all the market that hasn't used our products on-prem to this cloud solution. And, and it's really clear customers are adopting the cloud, right? So we're, that's one of the reasons we're so excited about this is it opens up a huge new opportunity to work with new customers for us. Talk >>About those customer conversations, Phil, how, where are they happening at? What level are you talking with customers about migration to cloud? Has it changed in the last couple >>Of years? Oh yeah. You know, I've been working on this for years and a lot of the on-prem conversation, it's been a little bifurcated that on-prem is on-prem and cloud developers or cloud developers. And Amazon's done a huge amount to break that down. VMware getting in the game, a lot of it's networking complexities, those have gone down. A lot of people are cross connected and set up today, which that wasn't so true five years ago. So now it's a lot of conversations about, I hear carbon footprint reduction. I hear data all in around data center reduction. The cloud guys are super efficient operators of data center infrastructure. We were talking about different use cases like disaster recovery. It's it's everybody though. It's small companies, it's big companies. They're all sort of moving into this, it call it at least hybrid world. And that's why when I say we're get really excited about this, because it does get rid of a lot of friction for moving loads in those directions, at the rate, the customer wants to do it. >>And that one last really quick thing is I was using NetApp as an example, we have about 300 enterprise workloads. We wanna move to the cloud two, right? And so they're all running VMware, like most, most of the world. And so this solution is, looks really good to us and we're gonna do the exact, I was just out with our CIO. We're going, looking at those 300, which do we just lift and move? Which do we refactor? And how do we do that? In fact, that Ryan was out to dinner with us last night, talking about >>This it's more and more it's being driven top down. So in the early days, and I've been with Amazon for 10 years now. Yep. Early days, it was kind of developer oriented, often initiated projects. Now it's top level CIOs. Exactly. I >>Are two mandates today talking to customers. >>I think of reinvent as an it conference. Now in the way, some of these top down mandates are driven, but listen, I mean, we got great customer interest. We have been in preview for three to six months now, and we've seen a lot of customers were not able to drag their entire data center workloads because of different reasons of PCO data, intensive workloads, et cetera. And we've seen tremendous amounts of interest from them. And we're also seeing a lot of new customers in the pipeline that want to consider VMware cloud now that we have these great storage options. >>So there's a pretty healthy Tam I'm hearing. >>Absolutely. >>I think so. Yeah. It's interesting. Another, just both like WWT and Presidio, channel partners, big, huge channel partners. It takes no selling to explain. We, we just say, Hey, we're doing this. And they start building services. Presidio is here with us talking about a customer win that they got. So this is it. It's easy for people to see why this is a cool, a cool solution. >>The value prop is there >>Definitely >>There's no having appeal the onion to >>Find it. No, the money savings. It's just in what or Ryan said, a lot of people have seen the, the seen an obstacle of cost. Yeah. So the TCO benefit, I mentioned removes that obstacle. And then that opens the door to all the features Steve was talking about of the advanced storage features and things on the platform. >>So is there a customer that's been in beta on this solution that you can talk about in, in terms of what they were looking for, the challenges that you helped them erase and the outcomes they're achieving? >>Yeah, sure. I can. I can provide one example. A large financial customer was looking at this during the preview phase and you know, for, for, for reasons before that were already a customer, but they were not able to attract a lot of their other workloads from other business units. And with this solution, now the service is a much better candidate for those workloads and those business units that had not considered VMware cloud. So we're really excited to see new workloads coming from that particular customer, given this particular solution and the whole TCO math for them was very, very straightforward and simple. And this became a more attractive option for that particular customer. >>Is there a shadow it elimination factor here in this technology and who you're selling to? >>Not real, I, don't not intent. Wouldn't intentionally. I wouldn't say yeah, not intentionally. I, it was funny with the customers I was thinking is yes. The question, the customers that are in the preview are seeing the benefits that we're talking about. The, one of the reasons we started the project on our side a number of years ago was this very large cement company was looking for carbon CO2 reduction. Part of that was moving disaster recovery to the cloud. There was a lot of friction in the solution prior to this, the, the customers have done some of the things we're talking about, but there's a, it takes a lot of skill. And we were looking at working with that customer going, how could we simplify this? And that was from our point of NetApp's point of view, it, it drove us to VMware and to AWS saying, can't we pull some of the friction of this out. And I think that that's what we've seen in the, in the previews. And it's, that's what I meant. It's so exciting to go from having say, I know we have about 20 previews right now, going to the globe today is the, is the exciting news today. >>And is the solution here in booze that it can be demoed and folks can kind of get their hands on it. >>Yeah. Yeah. They can go to the VMware cloud booth at the expo and they can get their hands on their demo and they can take it for a test drive. >>Excellent. >>You can run TCO calculators and do your own math and see what you're gonna all this, the all that's integrated today. We >>Also have pilots where we can help walk customers through a scenario of their own. >>Yep. Excellent. Is there, is there a, a joint website that you guys have, we should drive folks to? >>Yeah, it's >>Actually talk about the press release. It's >>It's yours. So >>It's it's prominently on our website. Okay. VMware cloud. It is onc.vmware.com where we also have the other, you know, our corporate marketing websites that have this vmware.com is a great starting point. Yeah. And we feature the solution. Prominently customers can get started today and they can even participate in the hands on labs here and take the solution for a test drive. >>All right. Last question, nor Ryan, we'll start with you on this. Here we are. I love the theme of this event, the center of the multicloud universe. Does it not sound like a Marvel movie? I feel like there should be some, is there any superheroes running around? Cause I really feel like there should be, how is this solution an enabler of allowing customers to really extract the most of value from their multi-cloud world that they're living in? >>Yeah. I mean, look, I mean, our mission is to build, run, managed, secure applications in any cloud, right. And regu has been talking about this with the keynote this morning as well. You know, at least with NetApp, we share a very good joint vision of enabling customers to, you know, place applications with really good TCO across clouds. And so it's really good story I feel. And I think this is a really good step in that direction where customers have choice and flexibility in terms of where they put their applications in the TCO value that they get. >>Awesome. Guys, you gotta come back next with a customer would love to dig. Maybe at reinvent sounds, we can dig into more and to see a great story of how a customer came together and is really leveraging that the power that is sitting next to me here. Thank you all so much for joining me and having this great conversation. Congratulations on the announcement and it being GA. >>Thank you. Awesome. >>Thank you. Thanks Lisa. All right. Fun conversation. I told you power panel for my guests. I'm Lisa Martin. You're watching the cube, keep it right here for more live coverage of VMware Explorer, 2022 from downtown San Francisco. We'll be right back with our next guest.

Published Date : Aug 31 2022

SUMMARY :

And I saw a tagline that said two is the company three And with three powerhouses Talk about the importance of the partnership and the longstanding partnerships that And VMware's been right in the trenches with us and helping with that over the years with the VMware cloud on AWS the, and the capabilities that NetApp is able to bring to its customers with VMware and with AWS. So that work you you're really looking at about. One of the things, you know, VMware cloud is a very successful And just, you could do the, So with another node, What are some of the other outcomes that customers can expect to achieve from this solution? class features from, from the storage in combination with what they already had with vs a and, but it's really lowers the friction to cloud adoption. I was just about to say, it's gotta be the speed. moving that to the cloud, they need that operational consistency, which drives down their costs. So you're able to really deliver a lot of workforce efficiency, And that's definitely true that it just, as it gets more complex, how do you manage it? For, for the customer to be able to have to abstract the underlying underlying technology layer So it's sort of like move to the cloud at your rate And the good, for this solution? And I think that's one these companies, Steve, we'll start with you. the NetApp solution here and now being able to bring that into the VMware space We, every time we're at an AWS event, we are always talking about it's absolute customer obsession, but it's really obvious that the NetApp on-prem installed base with VMware, And Amazon's done a huge amount to break that down. And so this solution is, looks really good to us and we're gonna do the So in the early days, and I've been with Amazon to six months now, and we've seen a lot of customers were not able to drag their entire data center workloads It's easy for people to see why this is a cool, a cool solution. And then that opens the door to all the features Steve was talking about of the advanced storage features And with this solution, now the service is a much better candidate for those workloads and those of friction in the solution prior to this, the, the customers have done some of the things we're it for a test drive. You can run TCO calculators and do your own math and see what you're gonna all this, the all that's Is there, is there a, a joint website that you guys have, we should drive folks to? Actually talk about the press release. So And we feature the solution. I love the theme of this event, And I think this is a really good step in that direction where customers have choice and flexibility in that the power that is sitting next to me here. Thank you. I told you power panel for my guests.

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Satish Lakshmanan & Nancy Wang | AWS Storage Day 2021


 

(upbeat music) >> Hi everybody, we're here in downtown Seattle covering AWS storage day. My name is Dave Vellante with the Cube, and we're really excited. We're going to talk about rethinking data protection in the 2020s. I'm here with Nancy Wong, who is the general manager of AWS backup, and Satish Lakshmanan, the director of storage business development at AWS. Folks, welcome. Good to see you again. So let's talk about the evolution of data protection. You've got three major disruptors going on. There's obviously the data explosion. We talk about that all the time, but there's cloud has changed the way people are thinking about data protection and now you've got cyber. What's AWS's point of view on all this. >> Great question, Dave. You know, in my role as the global head of storage business development and solution architecture for storage, I have the privilege of working with customers all around the globe, in every geography and every segment. And we recently talked to thousands of customers and we did a survey for about 5,000 customers. And many of them told us that they expect to see a ransomware attack once every 11 seconds. So it's top of mind for almost every customer so much so that if you remember earlier this year, the white house issued an executive order, you know, making the nation aware of across public and private sector about cybersecurity and the need for, for, for us to be prepared. Customers as a result, largely think of not only ransomware protection, but also recovery. And they have largely allocated budgets across every geography to make sure that they're well protected. And in the, in the event of an attack, they can recover from it. That's where Nancy's, you know, data protection services and backup services come into play. And maybe she'll add a few comments about how she approaches it from a technology perspective. >> Yeah, sure. Thanks, Satish yeah, as a general manager of AWS backup and our data protection services, it's really my team and my charter to help our customers centralize, automate, and also protect themselves from attacks like ransomware. Right? And so for example, you know, across our many services today we offer AWS backup as a secondary data collection and management across our many AWS regions and also across the aid of many AWS accounts that a single customer must manage, right. And if you recall having multiple copies of your data exist in backups is a core part of any customers ransomware protection strategy. And lastly, I just want to say something that we just launched recently called AWS backup audit manager also helps you operationalize and monitor your backups against any ransomware attack. >> So, the adversary, obviously, as we know, was well-equipped and they're quite sophisticated. And anybody who has inside access can become a ransomware attacker because of things like ransomware as a service. So, what are you specifically doing to address ransomware? >> Yeah. So, in talking to several thousand of our customers, what we have learned is customers are typically vulnerable in one or more of three scenarios, right? The first scenario is when they're not technically ready. What that means is either their software patches are not up to date, or they have too many manual processes that really prevent them from being prepared for defending against an attack. The second is typically around a lack of awareness. These are situations where IT administrators leveraging cloud-based services are recognizing that, or not recognizing per se, that they're easy to instances, Lambda instances have public access and same applies to S3 buckets. And the third is lack of governance and governance based practices. The way we are educating our customers training in enabling them and empowering them, because it's a shared security model, is really through our well-architected framework. That's the way we shared best practices that we have learned across all our customers, across our industries. And we enable it and empower them to not only identify areas of vulnerability, but also be able to recover in the event of an attack. Nancy. >> Yeah, and to add to that right, our team, and now my team and I, for example, watch every ransomware incident and because it really informs the way that we plan our product roadmap and deliver features that help our customers protect, detect, and also recover from ransomware. So there's an ebook out there, suggest you go check it out, of securing your cloud environment against ransomware attacks. And aside from the technical maintenance suggestions that Satish provided, as well as the security awareness suggestions, there's really two things that I usually tell customers who come to me with ransomware questions. Which is one, right, don't rely on the good will of your ransomware attacker to restore your data. Because I mean, just studies show over 90% of ransom payers actually don't successfully recover all of their data because, hey, what if they don't give you the full decryption utility? Or what if your backups are not restorable? Right? So, rather than relying on that good will, make sure that you have a plan in place where you can recover from backups in case you get ransomed. Right? And two, is make sure that in addition to just taking backups, which obviously, you know, as a GM of AWS backup, I would highly recommend you do, right. Is make sure that those backups are actually restorable, right? Do game day testing, make sure that it's configured properly because you'd be surprised at the, just the number and the sheer percentage of customers who when, let's say the attack happens, actually find that they don't have a good set of data to recover their businesses from. >> I believe it. Backup is, one thing as they say, recovery is everything. So you've got the AWS well-architected framework. How does that fit in, along with the AWS data protection services into this whole ransomware discussion? >> Yeah, absolutely. You know, the AWS wall architected framework actually has four design approaches that I usually share with customers that are very relevant to the ransomware conversation. And one is, you know, anticipate where that ransomware attack may come from. Right? And two, make sure that you write down your approaches whereby you can solve for that ransomware attack, right? Three, just like I advocate my teams and customers to do, right. Then look back on what you've written down as your approach and reflect back on what are the best practices or lessons learned that you can gain from that exercise. And make sure as part four, is you consistently plan game days where you can go through these various scenario tests or ransomware game day attacks. And lastly, just as a best practice is ransomware recovery and protection isn't just the role of IT Professionals like us, right. It's really important to also include HR, professional, legal professionals. Frankly, anyone in a business who might come and be compromised by ransomware attack, and make sure that they're involved in your response. And so Satish, I'd love to hear as well, how you communicate to customers and what best practices you offer them. >> Yeah, thanks Nancy. I think in addition to the fantastic points you made, Nancy, Dave, the well architected framework has been built on eight to 10 years worth of customer engagements across all segments and verticals. And essentially it's a set of shared best practices, tools, training, and methodology that we, you know, exchange with customers in order to help them be more prepared to fight ransomware attacks and be able to recover from them. Recently, there've been some enhancements made where we have put industry or use case specific lenses to the well architected framework. For example, for customers looking to build IOT applications, customers who are trying to use server less and Lambda functions, customers who may be within the financial services or healthcare life sciences, where to go, looking to understand best practices from other people who've implemented, you know, some of the technologies that Nancy talked about. In addition, as I talked about earlier, training and enablement is extremely critical to make sure that if companies don't have the skillset, we are basically giving them the skillset to be able to defend. So we do a lot of hands-on labs. Lastly, the well architected framework tool has been integrated into the console, and it gives customers who are essentially managing the workloads, the ability to look at access permissions, ability to look at what risks they have through malware and ransomware detection techniques. Machine learning capability is built into all the services that are native to AWS that allow them to then react to them. If companies don't have the skills, we have a vast network of partners who can help them basically implement the right technologies. And they can always reach out to our technical account manager for additional information as well. >> I love the best practice discussion. For customers, it's a journey. I mean, CSOs tell us their one problem is lack of talent and so they need help. So, last question is what can people expect from AWS? You're the experts. In particular, how you can help them recover from ransomware? >> Yeah, and that conversation is ever evolving, right? As hackers get more sophisticated then clearly we have to get more sophisticated as well. And so one of our mental models that we often share with customers is defense in depth, right? So if you consider all of the layers, including all of the constructs that exist natively on AWS, right? The first layer is through identity access management constructs. So building a trust radius around your workloads, around your applications, whereby you can deny permissions or access permissions to individuals who are not authorized to access your mission critical applications, right. Then beyond that first layer of defense, the second layer should be automated monitoring or observability. For example, if individuals were to penetrate within your security perimeter, and often times I, you know, that could be done through a delayed response where it gives your CSO or your security operations team, the ability to react to such a unauthorized access, for example. And so the third line of defense is if someone were to penetrate both first layer, as well as the second layer, is actually through backups. And this is where it goes back to what I was mentioning earlier is make sure that your backups are ready and able to be restored and have the RTO and SLA guarantees that help your business remain functional even after an attack. >> Excellent. Guys, we got to go. I love that, zero trust layer defenses, got to have the observability in the analytics and then the last resort RTO, and of course, RPO. Guys, thanks so much, really appreciate your insights. >> Good to see you. >> Thank you for watching. Keep it right there for more great content from AWS storage day. (upbeat music)

Published Date : Sep 2 2021

SUMMARY :

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Siddhartha Roy & Mark Cree | AWS Storage Day 2021


 

>>Welcome back to the cubes coverage of AWS storage. They were here in downtown Seattle, crisp downtown Seattle. Winter is coming we're to talk about the snow unintended and also the ever expanding cloud, the cloud it's in a way it's like the universe, it's moving out to the edge and to the data center, which is literally another edge node. If you think about it, Mark Curry is here as the general manager of AWS gateway and Sid Roy is the GM of AWS snow family. Folks. Welcome. Good to see you. Thank you. So mark, talk about how you think about on-prem and hybrid. >>That's an excellent question, Dave. So I represent a group of services called storage gateway, and that's exactly what storage gateway does. Is it bridges your on-prem applications with the cloud? And the way we do that is we deliver it with really four services that we all call it. We call it gateway is the first one being volume gateway. And what volume gateway does is give you a way to connect your block storage on prem with the cloud for file shares for backup is what popular application there. And, uh, for applications that can tolerate some latency and that's a traditional service, then we, uh, came out with something called virtual tape gateway, which I'm personally really excited about because we all know about, you know, the big clunky tapes that have been around for 50 years, that you have to have trucks pick up and go store in a mountain and all that, um, with the virtual tape gateway, what we can do is we all have our gateways install either as a software package on-prem or as an appliance hardware appliance, but we put the tape gateway on prem and the customer is able to back up their tapes to us. >>And we look like a tape drive, virtual tape dry. So what we're doing is we're allowing the customer to basically digitize in the cloud, all of their legacy tapes. And this I think is a huge industry and we've got some great customers there. One would be formula one. Um, they've used virtual tape library. Our gateway to, um, basically could reduce the recovery time from five days down to one. So big impact there. Uh, the next gateway is our file gateway. And what I felt gateway does, again, sits on-prem either the software package or as a hardware appliance and fell gateway exposed as both an SMB share for Microsoft traffic and then an NFS share for your NFS traffic. And basically what we do as we front end S3 with this gateway. And so the gateway caches, so your active workflow gets really great performance, but you can move your inactive data to the cloud in S3, uh, where you've got durable storage. >>It's, you know, it's over multiple regions. You can run all of our analytics on that, on that data as well. Um, a good example, there would be modernize. A company worked on the COVID vaccine. They used storage gateway the file version to move their instrumentation and scientific data into the cloud, where once it's up in S3 week, you know, we've got a really robust set of tools, allow them to do analytics on it. And then finally, but not least our last announcement was something called FSX gateway and FSX is a chemical product. So we offer FSX as a windows file system or file share in the cloud. Um, the, the gateway basically acts as a cache to that. So a customer can put our FSX gateway on prem in lieu of like a server of some sort, and we'll cash all the traffic for that active workflow again, and then push their inactive data back to the FSX file system in the cloud. >>Cool. Lots of ways to get data to the cloud compatibility >>Issues. So, excellent. Thank you for that. Mark said, >>We know about snowball snowcones snowmobile all the snows, where does that fit >>In? Yeah. So let me, let me talk about the AWS edge. First, the broader edge spectrum of AWS spans many things from snow to outpost, to IOT, where there's a lot of data being created at the edge within this edge spectrum. There's the rugged mobile edge, which is where snow plays, right? So snow's purpose is really to capture transform and optionally move the data from rugged edge to AWS, right? And in our portfolio we have different devices. Uh, so let me start with the stone device. We announced last year in 2020, uh, snow cone is a small, uh, tissue box sized device. You know, it, it, it is portable. It's highly mobile, portable, rugged. It can, it can capture data from rugged sensory and end points and industrial equipment. And once we capture the data, you can process the data locally right there. And then if you have to send the data back to AWS, you can ship the device back or use data sync to transfer the data back at VWs. >>Now, if you have higher compute needs, where you have what we call the core edge, where it's not portable, but you need to kind of process there. We have the snowball edge device now that can be single known or multi-node snowball edge devices in groups of clusters for storage at storage edge compute. There, you can process like large scale data capture and transform it right there with, you know, machine learning or other data management and analytics right there for real time and AI based edge local decisions. So I'll give you a couple of examples in each category. So for snowcones, for example, we are partnering with Facebook to deliver, uh, private, LTE based, uh, networks for, uh, remote and rural areas where the connectivity is not here there. Right? So, so, uh, we are serving those communities in partnership with Facebook to deliver private LTE networks. The second example I'll give you is with the snowball edge device, that multiple nodes, we, us air force recently demonstrated, uh, that ABM a system, which is the advanced battle management system, where they can do like a lot of data capture and local simulation with AI and ML on containers, right on the snow cone, uh, on the snowball edge devices. So those are two examples of how we're doing, uh, edge local processing and capture. >>Well, I think, I think you guys got it right. You got a lot of ways to get data on the on-ramps into the cloud, but I I'm particularly struck by your edge. You know, we didn't get into the it strategy, but the idea of processing locally, bringing machine learning, uh, you know, cause the future we think anyway is AI and for instance, where the data lives, right. And yet, like you said, if you want to bring it back and bring it back and we have ways to get it back. Right, exactly. I'll give you guys the last word. >>Well, I, I would just say, you know, our FSX gateways of relatively new announcement, it's got some really cool applications for, um, high-performance Microsoft applications, but also for remote offices that want to share files. >>Great. Well guys, mark said, thanks so much for coming on the cube. Thank you for sharing the insights and the data and really appreciate it. Okay. Thank you for watching. This is the cubes coverage of AWS storage day. Keep it right there.

Published Date : Sep 1 2021

SUMMARY :

So mark, talk about how you think about on-prem And the way we do that is we deliver it with really four services And so the gateway caches, so your active where once it's up in S3 week, you know, we've got a really robust set of tools, Thank you for that. And then if you have to send the data back to AWS, So I'll give you a couple of examples in each category. but the idea of processing locally, bringing machine learning, uh, you know, Well, I, I would just say, you know, our FSX gateways of relatively new announcement, it's got some really cool applications Thank you for sharing the insights and the

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Jonathan Nguyen-Duy, Fortinet | RSAC USA 2020


 

>>Fly from San Francisco. It's the cube covering RSA conference, 2020 San Francisco brought to you by Silicon angle media. >>Welcome back everybody. Jeffrey here with the cube. We're at RSA 2020, downtown San Francisco and Moscone center, 40,000 professionals in the security industries, the biggest security event in the world. I'm pretty sure, certainly the biggest one in the U S we're excited to have somebody who's been running around taking care of these problems and talking to customers for a very long time. It's got a great longterm perspective. We're happy to have him. Jonathan, new wind, the VP global field say-so team for fortunate. Jonathan, great to see you. So you said you've been coming to this show for a long, long time. Love to get kind of your impressions that the human element is the theme. Yeah, well, sheer, you know, I, I think, uh, it's changing. It's uh, the attendance is broken out by very senior people who've been here for, you know, multiple events and then a whole new slew of people are coming into the industry, right. >>And there's a lot of excitement. It's, um, there's a little bit less of a buzz. It just seems it's a little bit less people here this year because of the virus scare. Um, but overall I think that the themes are pretty consistent, which is kind of tragic that the themes are consistent year after year because this suggests that not a lot has changed despite the $130 billion and it works with purity span. You know, absolutely complexity. Uh, everyone is telling me about how to solve complexity, how to do more with less, uh, how to do more with less and fewer people and how to get their arms around this vast volume of data that's being generated. And there's a lot of talk about automation and AI, uh, but much more practical, less buzzwords and more practical solutions. And yet still tons of new vendors, right? Tons of new opportunities. >>You know, I don't know what the final count is on the vendor side, but it's a really large number and you go off into the corners to the EDBD little, little, a little mini boost is still a time of innovation. So I think that people trying to move the ball. So I think when the first show first started, there were less than a less than 500 vendors, I think in the industry back in 2007 I think today we're North of of 5,000 and it's probably 8,000 or about 5,000 vendors in the immediate vicinity here. But just go around the corner and there are dozens of others having their own events and the neighboring hotels and restaurants. It's astounding the number of different point products are still coming into the industry and, and, and that really suggests that we haven't gotten our arms around integrating all of this technology. >>And it's just another level of complexity. So what do you tell your friends on the buy side, right? Who know you and say, say Jonathan, I'm going, I'm going to RSA. How in the heck am I supposed to navigate not only the show specifically, but kind of this vendor landscape and then make sense of it all? I'm telling him to look for vendors that are partners that have a longterm perspective and that do the integration for you. You know, one of the things coming from an operational background, as I talked to other CSOs, like our job is to operate technology. It really isn't about integrating technology. It really isn't about OAA and product. I want to focus my budget and my resources on operating technologies and manage risk. So I look for partners and mentors like, like Fordanet that has a fabric with 258 plus different products and vendors that are already integrated out of the box. >>I'm looking for someone that solves complexity rather than a specific problem or specific threat vector. And I'm really looking for some of that helps me understand and manage risk because that's the object of the exercise in cybersecurity today. It's not about compliance, it's about compliance, it's about security, it's about resilience, but a reasonable level of care in managing risk. Right. And yeah, it's, it's a great topic cause I was thinking that kind of in terms of insurance. Yeah. In terms of, you know, how much do you spend and you can't insure everything to 100% right. So it's going to be some number less than that. Everybody else needs a piece of the pie. But how do you make those kinds of trade offs, investment versus risk? Because you can't absolutely protect everything. It makes no sense. So I think that value of it comes back to the CSO and his or her team. >>It's a very human decision. Uh, there is no prescriptive definition of what reasonable care is. You know, outside of one statement by Kamala Harrison, she was the state's attorney in California here, which is the CIS 20 is the minimum level of reasonable care. And so now we have to understand how do we define what is reasonable, what is the risk appetite or tolerance for a company? And once you identify those things, what are the controls and mitigation measures that you're gonna have in place to mitigate those risks? And then what's left is residual risk. And that's a hard decision. How much will you absorb? How much will you transfer, uh, and how much will you just tolerate? Um, but it's really no longer just about compliance, uh, and it's no longer just about having a security or continuity or resilience about all of those things. At a reasonable level. >>Right. It's interesting as pulling up Winnie Naylor from, from Cisco gave one of the early ketos and she talked about, you know, really this security profession, embracing those pesky people that keep clicking on links because really they're the people that can, that have the data around the specific, um, applications and specific assets that the company has to kinda have that informed decision as to what is it worth to protect and do we need to protect it? Do we need to protect them more? Can we let this thing go a little bit? Yeah. I think the human element is the hardest part, you know, in mind at this conference and its theme, that human element. The hardest part about this job is that it's not just mechanical issues on routing issues and networking issues, but it's about dealing with all types of humans, innocent humans that do strange and bad things unknowingly. >>And then malicious people who do very bad things that by design. And so the research suggests that no matter what we do in security awareness training, some 4% of our employee base will continually fail security awareness tests. Well, we fished actively. And so one of the things that we need to do is use automation and intelligence so that you could comb through all of that data and make a better informed decision about what risks you're going to mitigate, right? And for this 4% that are habitually abusing the system and can't be retrained while you can isolate them, right, and make sure that they're, they're separated and they're not able to, uh, to do things that may harm the organization. Right. The other human element is the people on the security teams, right. And it's a tough resource. There aren't enough of them. And, and, and historically, they'd been the ones that, that integration point between all these different systems and it's a highly stressful job. >>You know, there was a Forbes article that said 17% of all CSOs are functional alcoholics. I mean, I mean, and they met as a 17 for 17%. One of every six CSOs medicates himself or herself with alcohol. And medicate is a very specific term of art. It doesn't mean recreational drinking means you are a functional alcoholic and that tells you about the level of stress and complexity. You know, in this job, our research suggests that the average CSO lifespan is somewhere on the low end of about 12 months on the high end, somewhere about 24. You know, in their role or in their profession, their role and their current job, their current gig, they're not lasting more than than two years. Uh, the sheer complexity and stress of the job and you know, and, and those, of course, 24 months, three of those months are just orientation cause that gives you an idea. >>It's a level of stress and complexity that the average CSO is going to face here. Right. So really begs for a lot more automation, a lot more automation on the defense side. It does, it, it makes for a lot more automation. And how do you help those teams cope with a massive levels of complexity and data that's coming out of these digitized and digitally transformed enterprises, right? And when you think about each person's going to generate three to five terabytes of data per person per day, uh, and that computing is going to change in the next three to five years. Right now 85% of computing and data generated comes from traditional it functions as you move into 5g and edge based computing, the vast majority of data generating computing will be done on the edge. So the level of complexity, the number of technologies and devices that we're going to have to monitor is only going to expand, right? >>Right, right. And the speed of those transactions and the speed of the potential harm. So marry that against the research data says that 99% of the attacks could have been mitigated through simple intermediate controls and that the patches, the signatures were readily available. And so the thing to contemplate as we go into this heightened level of complexity and expansion of our computing environment is we're missing the basics today, right? Right. If 99% of the successful attacks are based upon exploits that are known that the signatures are available in the patches available for then a year, what are we going to do when everything else becomes even more complex, more sophisticated. Yeah. That's funny. That was part of, of of raw heats keynote, uh, to kick off the whole thing is he said, you know, we as security professionals like to focus on the complex, we like to focus on the, the ornate and the, and the super sophisticated attacks on the reality is the vast majority and we're just coming right in the normal side door that they've been coming in all along. >>And one thing I decided during my time at the Verizon data breach investigations report was a 77% of all the breaches were not identified by the security team. They were identified by law enforcement. And so 77, 77% of the case. So let's, so let's say you've got a CIS admin that that goes out and accesses financial information before the earnings call and does insider trading. And it's the sec that calls the FBI. And then it's the FBI that calls you and said, by the way, your CIS admin is going to be charged with insider trading. And that's how they know that there's been a compromise out. And in many cases, what does that tell you? Despite $130 billion of network security spend this year alone, that's seven out of 10 data breaches will be identified by law enforcement and not the security team. Yeah. So that tells you that not the security law enforcement team, either it's the FBI or the sec hires the cl service and it just says that security is so complex that until we find ways like the FORNAS security fabric to automate and to manage complexity in an integrated way, you know, that's the, that's the leading edge indicator that I look for is that at what point do security teams identify more data breaches then law enforcement and the victims and they're way behind at this point? >>I think so, unfortunately. Yes. That's crazy. So, um, but there's a lot more AI now that you guys can use to write on the good guys side. But how does that really square the circle when you're saying so many of it just comes through the simple approaches because of lack of visibility. Uh, SOC teams are overwhelmed by the volume of data. And so the way to address the volume and variety and velocity of data is to use artificial intelligence to use a machine to make human decisions and behavior at machine speed. And so when we launched our 40 AI product offering and the virtual security analysts, you know, the research that we did suggest that is he pivoted a five SOC analysts. And so that's one way of helping SOC teams that are overwhelmed by the volume of data that are understaffed, to use artificial intelligence to distill out from all of that, that data, that useful patterns, and to marry that with our Florida guard intelligence, say, okay, this is the techniques, tactics and procedures most likely associated with this threat vector right now, escalate that to a human to make a decision on whether you want to mitigate that. >>And once you decide to mitigate that, use the automated and integrated capabilities of the fabric to make an efficient and effective, uh, mitigation, uh, of that incident. Right? Yeah. Yeah. That's interesting. You bring up the sec case. We had a conversation earlier today where we were talking about deep fakes. Yeah. If somebody had the use case that, you know, what, if you just had a pretty straight forward, deep fake of some executive from some companies saying something to move the market and you drop that into the, uh, into the social stream three minutes before the close on a Friday, you get a play off the off the margin leverage. Nobody gets to really investigate the thing until the four minutes are over. Markets are closed, right? You get a significant financials damage in a situation like that, not even really directly impacting the company system. Right. >>So you're, you're hitting on the fact that we are more interconnected than ever and that the traditional compensating controls that we would have used to mitigate that type of risk is not, not as effective. And so, you know, that's going to be a challenge moving forward. Everything is going to be more interconnected, accelerated and decisions will be driven by data. So it's all of those things will drive complexity. So maybe next year when we talk again, we'll see it and see that. But I'm a little, one of the reasons I'm, you know, I have a credit freeze personally is that I'm aware of things like, like deep fakes, uh, impersonations moving my identities. So having a credit freeze allows, allows me to know that no one can leverage my credit even if they have my data. Right. Interesting. So thanks. Question. We sit down here a year from now, uh, without the benefit of 20, 20 hindsight. >>Yeah. You know, what do you think the themes are going to be? What, what do you see as kind of this kind of short term move in the market based on some of these factors that you've identified? I think, uh, more automation, more uh, artificial intelligence ways of automating the traditional process was insecurity. The secondarily, I think there's going to be the rising awareness of edge based computing and smart systems, autonomous level five vehicles that are networked and rather than a sensory based awareness, smart homes, smart industrial applications, uh, that computing will be done on the edge increasingly and those industrial applications, that 85% of the data computer will be done there. And that increasingly the cloud will become a repository for, for, uh, for storage and correlation. But the actual computing and actuation will be done on the edge. And so as 5g takes hold, you're going to see tremendous transformations in our society and our economy and how we conduct commerce, how we communicate. >>Uh, and that leads some more complexity. That's why, that's why I'm so focused on helping organizations getting security right now before that next onslaught of complexity hits us. It's coming. It is the five G IOT thing is, is just around the corner. The look at the telcos, there is a very specific reason why they're investing literally hundreds of billions of dollars into five G and the tremendous societal and economic changes that that will bring in infrastructure, communications and security will have to stay pace with that. One of the things that we're going to see moving forward is that the digital infrastructure is only successful only as successful as a security is. And I think we'll, we should see a breakdown in the traditional operational silos in network operations and security operations as Michelle Dennett. He said earlier on the air, if you cannot protect, you should not connect. But unfortunately people are still connecting before they're ready to. Absolutely. Well, hopefully there'll be a little bit more circumspect going forward. We'll try Jonathan, thanks for, uh, for taking a few minutes and sharing your perspective. Really appreciate it. Always a fun time. Alright, Jonathan, I'm Jeff. You're watching the cube where at RSA 2020 from downtown San Francisco. Thanks for watching. We'll see you next time.

Published Date : Feb 28 2020

SUMMARY :

RSA conference, 2020 San Francisco brought to you by Silicon the attendance is broken out by very senior people who've been here for, you know, multiple events and then because of the virus scare. off into the corners to the EDBD little, little, a little mini boost is still a time of innovation. You know, one of the things coming from an operational background, as I talked to other of the exercise in cybersecurity today. And once you identify those things, what are the controls and mitigation measures that you're gonna have in place I think the human element is the hardest part, you know, And so one of the things that of the job and you know, and, and those, of course, 24 months, three of those months It's a level of stress and complexity that the average CSO is going to face here. And so the thing to contemplate as we go into this heightened And it's the sec that calls the FBI. And so the way to address the volume and variety and velocity of data is to use artificial intelligence If somebody had the use case that, you know, what, if you just had a pretty straight forward, But I'm a little, one of the reasons I'm, you know, I have a credit freeze personally is And that increasingly the cloud He said earlier on the air, if you cannot protect, you should not connect.

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Chris Betz & Chris Smith, CenturyLink | RSAC USA 2020


 

>>live from San Francisco. It's the queue covering our essay conference 2020 San Francisco Brought to you by Silicon Angle Media >>Hey, welcome back here. Ready? Jeff Frick here with the Cube. We're in our 2020 the biggest security conference in the country, if not the world. I guess there's got to be 50,000 people. We'll get the official word tomorrow. It's our sixth year here and we're excited to be back. I'm not sure why. It's 2020. We're supposed to know everything at this point in time with the benefit on inside. We got two people that do. You know a lot. We're excited to have him. My left is Chris Bets is the SVP and chief security officer for Centurylink. Chris, Great to see you. And to his left is Chris Smith, VP Global security Services for Centurylink. Welcome. >>Thank you for having me. >>Absolutely. You guys just flew into town >>just for the conference's great To be here is always a really exciting space with just a ton of new technology coming out. >>So let's just jump into it. What I think is the most interesting and challenging part of this particular show we go to a lot of shows you 100 shows a year. I don't know that there's one that's got kind of the breadth and depth of vendors from the really, really big the really, really small that you have here. And, you know, with the expansion of Moscone, either even packing more women underneath Howard Street, what advice do you give to people who are coming here for the first time? Especially on more than the buyer side as to how do you navigate this place >>when I when I come here and see So I'm always looking at what the new technologies are. But honestly, having a new technology is not good enough. Attackers are coming up with new attacks all the time. The big trick for me is understanding how they integrate into my other solutions. So I'm not so I'm not just focused on the technology. I'm focused on how they all fit together. And so the vendors that have solutions that fit together that really makes a difference in my book. So I'm looking for for products that are designed to work with each other, not just separate >>from a practice standpoint. The theme of IRA say this year is the human element, and for us, if you look at this floor, it's overwhelming. And if you're a CSO of an average enterprise, it's hard to figure out what you need to buy and how to build a practice with all of the emerging tools. So for us core to our practice, I think any mature, 30 security practices having a pro services capability and consulting capability that can be solved this all together, that helps you understand what to buy, what things to piece together and how to make it all work >>right. And it's funny, the human element that is the kind of the global theme. And what's funny is for all the technology it sounds like. Still, the easiest way in is through the person, whether it's a phishing attack or there's a myriad of ways that people are getting him to the human. So that's kind of a special challenge or trying to use technology to help people do a better job. At the end of the day, sometimes you're squishy ISS or easier access point is not a piece of technology, but it's actually a person. It's >>often because We asked people to do the wrong things. We're having them. Focus on security steps. Use email. Security is an easy to grasp example way all go through training every year to teach folks how to make sure that they avoid clicking on the wrong emails for us more often than a year. So the downside of that is arresting people to take a step away from their job and try to figure out how to protect themselves. And is this a bad emails that are really focusing on the job? So that's why it's so important to me to make sure that we've got solutions that help make the human better and frankly, even worse in security. We don't have the staff that we need. And so how do we help Make sure that the right tools are there, that they work together. They automate because asking everybody to take those steps, it's just it's a recipe for disaster because people are going to make mistakes >>right? Let's go a little deeper into the email thing. A friend of mines and commercial real estate, and he was describing an email that he got from his banker describing a wire transfer from one of his suppliers that he has a regular, ongoing making relationship with. You know, it's not the bad pronunciation and bad grammar and kind of the things that used to jump out is an obvious. But he said it was super good to the point where thankfully, you know, it was just this time. But, you know, he called the banker like, did you just send me this thing? So you know where this as the sophistication of the bad guys goes up specifically targeting people, how do you try to keep up with how do you give them the tools to know Woe versus being efficient? I'm trying to get my job done. >>Yeah, for me, it starts with technology. That takes a look. We've only got so many security practitioners in the company. Actually. Defend your email example. We've got to defend every user from those kinds of problems. And so how do I find technology solutions that help take the load off security practitioners so they can focus on the niche examples that really, really well crafted emails and help take that load off user? Because users just not gonna be able to handle that right? It's not fair to ask them. And like you said, it was just poorly time that helped attack. So how do we help? Make sure that we're taking that technology load off, identify the threats in advance and protect them. And so I think one of the biggest things that Chris and I talk a lot about is how to our solutions help make it easier for people to secure themselves instead of just providing only technology technology advantage, >>our strategy for the portfolio and it sort of tied to the complexity. CN This floor is simplicity. So from our perspective, our goal is a network service provider is to deliver threat free traffic to our customers even before it gets to the human being. And we've got an announcement that we launched just a week ago in advance of the show called Rapid Threat Defense. And the idea is to take our mature threat Intel practice that Chris has a team of folks focused on that. We branded black Lotus labs and Way built a machine learning practice that takes all the bad things that we see out in the network and protects customers before it gets to their people. >>So that's an interesting take. You have the benefit of seeing a lot of network traffic from a lot of customers and not just the stuff that's coming into my building. So you get a much more aggregated approach, so tell us a little bit more about that. And what is the Black Lotus Labs doing? And I'm also curious from an industry point of view, you know, it's just a collaboration with the industry cause you guys are doing a lot of traffic. There's other big network providers carrying a lot of traffic. How well do you kind of work together when you identify some nasty new things that you're doing the horizon? And where do you draw the line between better together versus still independent environment? >>When we're talking about making the Internet safer, it's not really to me a lot about competitive environment. It's really about better together. That's one of things I love about the security community. I'm sure you see it every year when you're here. You're talking security practitioners how across every industry security folks work together to accomplish something that's meaningful. So as the largest world's largest global I P we get to see a ton of traffic, and it's really, really interesting we'll be able to put together, you know, at any given point in time. We're watching many tens of thousands of probable malware networks. We're protecting our customers from that. But we're also able to ourselves take down nearly 65 now where networks every month just knock them off the Internet. So identify the command and control, and we take it off the Internet. We work with our partners. We go talk to hosting providers, maybe competitors of ours. And we say, Hey, here's a bad, bad actors bad server that's being used to control now where? Going shut it down. And so the result of that is not only protecting our customers, but more importantly, protecting tens of thousands of customers every month. By removing now where networks that were attacking, that really makes a difference. To me, that's the biggest impact we bring. And so it really is a better together. It's a collaboration story and, of course, for said, we get the benefit of that information as we're developing it as we're building it, we can protect our customers right away while we're building the confidence necessary to take something as dramatic and action as shutting down on our network. Right. Unilaterally, >>Citrix. I was gonna ask you kind of the impact of I o t. Right in this in this crazy expansion of the tax services, when you hear about all the time with my favorite example, somebody told the story of attacking a casino through the connected thermometer in the fish tank in the lobby, which may or may not be true, is still a great story. Great story. But I'm curious, you know, looking at the network, feeding versus the devices connecting that's really in an interesting way to attack this proliferation of attack services. You're getting it before it necessarily gets to all these new points of presence doing it based on the source. For >>us, that's the only way to make it scalable. It is true that automation blocking it before it gets to the azure to a device. It is what will create simplicity and value for our customers. >>Right on the other piece of the automation. Of course, that we hear about all the time is there just aren't enough security professionals, period. So if you don't have the automation. You don't have the machine learning, as you said, to filter low hanging fruit and the focus your resource. If they need to be, you're not going to do it. The bad news is the bad guys, similar tools. So as you look at kind of the increase in speed of automation, the increase in automated connectivity between these devices making decisions amongst each other, how do you see that kind of evolving? But you're kind of role and making sure you stay a step ahead of the bad guys. For >>me, it's not about just automation. It's about allowing smart people to put their brains against hard problems, hard impactful problems and so on. So simply automating is not enough. It's making sure that automation is reducing the the load on people so that they're able to focus on those hard, unique problems really solve all those solutions and, yes, Attackers, Attackers build automation as well. And so if we're not building faster and better than we're falling behind, so like every other part of this race, it's about getting better, faster and why it's so important that technology work together because we're constantly throwing out more tools and if they don't work better together, even if we got incremental automation, these place way still miss overall because it's end to end that we need to defend ourselves and our customers >>layered on what he said. For the foreseeable future, you're gonna need smart security people that help protect your practice. Our goal in automation is take the road tasks out of out of the gate. They live so they can focus on the things that provide the most value protecting their enterprise. >>Right when you're looking, you talked about making sure things work together, for you talked about making sure things work together. How do you decide what's kind of on the top of the top of the stack, where everybody wants to own the single pane of glass? Everybody wants to be the control plane. Everybody wants to be that thing that's on your computer all the time, which is how you work your day to day. How do you kind of dictate what are the top level tools while still going out? And, he said, exploring some of these really cutting edge things out around the fringe, which don't necessarily have a full stack solution that you're going to rely on but might have some cool kind of point solutions if you will, or point products to help you plug some new and emerging holes. Yeah, >>yeah. So for us, yeah, we take security capabilities and we build them into the other things that we sell. So it's not a bolt on. So when you buy things from us, whether whether it's bandwidth or whether its SD wan and security comes baked in, so it's not something you have to worry about integrating later. It's an ingredient of the things that we sell in all of the automation that we build is built into our practice, So it's simple for our customers to understand, like, simple and then layered. On top of that, we've got a couple different ways that we bring pro services and consulting to our practice. So we've got a smart group of folks that could lean into staff, augment and sit on site, do just about anything to help customers build a practice from day zero to something more mature. But now we're toying with taking those folks in building them into products and services that we sell for 10 or 20 hours a month as an ingredient. So you get that consulting wrapper on top of the portfolio that we sell as a service provider. >>Get your take on kind of budgets and how people should think about their budgets. And when I think of security, I can't help but think of like insurance because you can't spend all your money on security. But you want to spend the right amount on security. But at the end of the day, you can't be 100% secure, right? So it's kind of kind of working the margins game, and you have to make trade offs in marketing, wants their money and product development, wants their money and sales, wants their money. So what people are trying to assess kind of the risk in their investment trade offs. What are some of the things they should be thinking about to determine what is the proper investment on security? Because it can't just be, you know, locker being 100% it's not realistic, and then all the money they help people frame that. >>Usually when companies come to us in, Centurylink plays in every different segment, all the way down to, you know, five people company all the way to the biggest multinationals on the planet. So that question is, in the budget is a little bit different, depending on the type of customer, the maturity and the lens are looking at it. So, typically, way have a group of folks that we call security account managers those our consultants and we bring them in either in a dedicated or a shared way. Help companies that's us, wear their practices today in what tool sets for use again things that they need to purchase and integrate to get to where they need to be >>really kind of a needs analysis based on gaps as much as anything else. >>That's part of the reason why we try to build prisons earlier, so many of the technologies into our solution so that so that you buy, you know, SD wan from us, and you get a security story is part of it is that that allows you to use the customer to save money and really have one seamless solution that provides that secure experience. We've been building firewalls and doing network based security for going on two decades now, in different places. So at this point, that is a good place that way, understand? Well, we can apply automation against it. We can dump, tail it into existing services and then allow focused on other areas of security. So it helps. From a financial standpoint, it also helps customers understand from where they put their talent. Because, as you talked about, it's all about talents even more so than money. Yes, we need to watch our budgets. But if you buy these tools, how do you know about the talent to deploy them? And easier You could make it to do that simpler. I think the better off right >>typical way had the most success selling security practices when somebody is either under attacker compromised right, then the budget opens right up, and it's not a problem anymore. So we thought about how to solve that commercially, and I'll just use Vitas is an example. We have a big D dos global DDOS practice that's designed to protect customers that have applications out on the Internet that are business critical, and if they go down, whether it's an e commerce or a trading site losing millions of dollars a day, and some companies have the money to buy that up front and just have it as a service. And some companies don't purchase it from us until they're under attack. And the legacy telco way of deploying that service was an order and a quote. You know, some days later, we turned it up. So we've invested with Christine the whole orchestration layer to turn it up in minutes and that months so you can go to our portal. You can enter a few simple commercial terms and turn it on when you need it. >>That's interesting. I was gonna ask you kind of how has cloud kind of changed the whole go to market and the way people think about it. And even then you hear people have stuff that's secure in the cloud, but they mis configured a switch left something open. But you're saying, too it enables you to deploy in a very, very different matter based on you know, kind of business conditions and not have that old, you know, get a requisite get a p o requisition order, install config. Take on another kind of crazy stuff. Okay, so before I let you go, last question. What are your kind of priorities for this show for Centurylink when it's top of mind, Obviously, you have the report and the Black Lotus. What do you guys really prioritizing for this next week? Here for Cisco. >>We're here to help customers. We have a number of customers, a lot of learning about our solutions, and that's always my priority. And I mentioned earlier we just put out a press release for rapid threat defense. So we're here to talk about that, and I think the industry and what we're doing this little bit differently. >>I get to work with Chris Motions Week with customers, which is kind of fun. The other part that I'm really excited about, things we spent a bunch of time with partners and potential partners. We're always looking at how we bring more, better together. So one of the things that we're both focused on is making sure that we're able to provide more solutions. So the trick is finding the right partners who are ready to do a P I level integration. The other things that Chris was talking about that really make this a seamless and experience, and I think we've got a set of them that are really, really interested in that. And so those conversations this week will be exceptionally well, I think that's gonna help build better technology for our customers even six months. >>Alright, great. Well, thanks for kicking off your week with the Cube and have a terrific week. Alright. He's Chris. He's Chris. I'm Jeff. You're watching the Cube. Where? The RSA Conference in downtown San Francisco. Thanks for watching. See you next time. >>Yeah, yeah.

Published Date : Feb 26 2020

SUMMARY :

our essay conference 2020 San Francisco Brought to you by Silicon We're in our 2020 the biggest security You guys just flew into town just for the conference's great To be here is always a really exciting space with just a ton of new technology Especially on more than the buyer side as to how do you navigate this place So I'm not so I'm not just focused on the technology. an average enterprise, it's hard to figure out what you need to buy and how to build And it's funny, the human element that is the kind of the global theme. So the downside of that is arresting people to take So you know where this as the sophistication of the bad guys goes up specifically And so I think one of the biggest things that Chris and I talk a lot about is how to our solutions And the idea is to take our mature threat Intel practice that Chris has a team of folks And I'm also curious from an industry point of view, you know, it's just a collaboration with the industry cause you So identify the command and control, and we take it off the Internet. I was gonna ask you kind of the impact of I o t. Right in this in this crazy expansion of the the azure to a device. You don't have the machine learning, as you said, to filter low hanging fruit and the focus the the load on people so that they're able to focus on those hard, take the road tasks out of out of the gate. cool kind of point solutions if you will, or point products to help you plug some new It's an ingredient of the things that we sell in all of the automation that we build is built into But at the end of the day, you can't be 100% secure, all the way down to, you know, five people company all the way to the biggest multinationals on the planet. into our solution so that so that you buy, you know, and some companies have the money to buy that up front and just have it as a service. I was gonna ask you kind of how has cloud kind of changed the whole go And I mentioned earlier we just put out a press release So one of the things that we're both focused on is making sure that we're able to See you next time.

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Frank Artale, Prime Foray | Microsoft Ignite 2019


 

(upbeat music) >> Narrator: Live! From Orlando, Florida, it's theCUBE! Covering Microsoft Ignite. Brought to you by Cohesity. >> Welcome back everyone to theCUBE's live coverage of Microsoft Ignite, I'm your host Rebecca Knight, co-hosting alongside of Stu Miniman. We are joined by Frank Artale, the Managing partner at Prime Foray, thank you so much for coming on theCUBE Frank. >> Glad to be here. >> So before the cameras were rolling, we were talking about the energy of this place, you've been to many, many an Ignite, way back before it was even called Ignite. >> Oh yeah! Yes, this is, Ignite is the evolution of something that Microsoft used to call TechEd. So it was like back in, when I was in Microsoft, so even back in the '90s, we had to figure out a way to educate the technical community, and we decided to start this thing, and interestingly enough, the first one ever was here in O\rlando, much smaller venue, I think at The Swan and the Dolphin, but I've been coming to them on and off, you know for the past, 26 years or so. >> So tell us a little bit about what you're doing now at Prime Foray, what is Prime Foray? >> So we're a boutique and advisory consulting company, and we do work with what I call ISVs, so basically someone that makes software, but we engage with folks who are at some point on a journey to cloud, and that means both from a business and technical perspective. Whether they're just getting started, thinking about moving products, that maybe they had it from on premises, onto a cloud platform, or maybe they're well on their way and they're really looking to just like amplify and accelerate that. That's where a team of people that'll have experience from product, business development, sales and marketing, to really get those companies to the place that they want to be, relative to cloud, because as we know, cloud is still the future, and everyone wants to get there. >> All right, so Frank, bring us inside. Without giving away state secrets, dealing with Microsoft today is very different from the company that we grew up with, of Windows and Office. So what's it like working with Microsoft? Give a little bit of you know, where some of the key enablers are. >> Yeah, yeah so in the early days, if you think about it right, Microsoft is always great with evangelizing to an independent software vendor, around building to the platform. So back in the day, so much of the Microsoft actual market cap, was dependent upon the ISVs building to the APIs. And the APIs were the sort of the lock, right, until the ISVs were locked. But there never was a really, let's say a great channel program for someone that was an ISV. The channel programs are largely structured for people that sold stuff. And so what you're really seeing now for the first time, and this is not exclusive to Microsoft, with other cloud partners. But of course since we're at a Microsoft show, we can highlight some of the things that Microsoft is doing here, it really is creating super incentives for ISVs to come to the platform, such that the ISVs feel like they are selling side by side, side by side with Microsoft. There are some great incentives around that, they provide some great access to technology and tools, really great credits to get onto the platform, and so they focus as much on the business, like they always put more on the business now, than on the access to the technology, to the extent that it can work side by side with a company in building their business, well the folks that are the business owners really like that. The tech guys always like bits and bytes wherever they can go. >> So, describe how the partnership works. I mean what is, as you are now holding hands with companies that are going through a digital transformation, and some working closely with Microsoft, some may be just on the fringes of working with Microsoft, describe how the partnership is working. >> Yeah, so well, I would call it, I'd like to say that it's really in someways an evolution of the way Microsoft started working with ISVs, a number of years ago, and so at the core, the way Microsoft thinks about them, thinks about the ISVs is really, you know, an extension of their own product line. Right, so a platform is only as good as the things that, that stand atop it, right? And so, if Azure is a platform, or Business Apps is a platform, or Modern Workplace is a platform, you need applications that sit atop those things. And, one of I think the, one of the key things that Microsoft has done, has really enabled the ISVs to become connected with the Microsoft Sales Organization, without having intermediaries. So when, like in a lot of ways, when you're an ISV and you go work with a larger company that you want to have a partnership with, you have to find somebody that knows somebody that's the Account Manager for some large account. What Microsoft has done is they've automated that, once you've passed through a series of hurdles and certifications, you can actually enter into a program where you're opening leads into Microsoft and you get, and that partner, gets connected with the Microsoft Sales Team on the other side. So whenever I talk to people about things that they're doing, that's what I think the ISVs are most proud of. You'll hear them say things like, well, we are in X amount of accounts together with Microsoft. And, you know we're going, and from a business perspective, why ever enter into a partnership, if you were not going to just, to sell stuff? Again, you can do bits and bytes all day, it's a lot of fun for people like me, but at the end of the day, revenue has to come out the other side. And I think from a partner perspective, they've done a better than good job at that. >> All right. So Frank, when you look back to when you were inside Microsoft, give a little bit about how the roles have been changing as we've gone into this world of cloud and AI. >> Right, how the world has changed? >> And the roles inside of Microsoft, specifically, to, you know, fit the world. >> Right right. So when I was there, you know long ago, obviously it was a much smaller place, and you actually had, you know inside the house, you had product development, and you know, outside the house, you had channel development, and then you had, then you had direct sales, and you also OEM sales which was, which actually is a very very big piece to the puzzle. But, the linkage, right, between sales and channel, wasn't really there back then. And sometimes, like even the role that I had in program management, at times we had to be, we had to be glue for that. I think what, you know, in a sense now with the roles have changed is such a way, that you have, you have people, you know inside the house now that are really responsible for not just ensuring that a partner feels good about what they're doing, but that the partners are actually selling side-by-side with folks in the field. And that would've been, you know, an impossible thing, really impossible thing to do at the time. And so the other thing that's, I think that's really changed, is now that you have, you have an overlay sales organization, called Worldwide Commercial, and also a direct sales organization. So direct sales organization, are people that carry the bag and have quota right on the accounts. But then, you have another organization, that looks after the 500 largest accounts, and there are a lot of specialists in that organization, that by definition work with partners to move both the Microsoft products and the partner's products together in there. And so those are large organizations that plain and simply just didn't exist, and they may have not even made sense at the time, 'cause at the time a lot of what we were doing in the '90s we were still distributed computing, with still really a technical curiosity, and then it became trusted infrastructure. And it's really only in the last few years that cloud computing has moved beyond that, from being a technical curiosity, to trusted infrastructure. And the way it's taken to market, is so much different, because we took finished goods to market, we relied on people to carry boxes of stuff, we relied on people to do inventory. There's no more inventory, I mean it's just there, you turn it on and you go. So I think what you'll see also from again, from where the commerce engines are setup, and the kind of people that are deployed, are really being tooled for that kind of a go to market, which is significantly different. >> So we're really just scratching the surface when it comes to cloud. As you said so many of these companies are only at the beginning of their journeys. What do you think the future holds, in terms of trends in the marketplace and what companies are going to continue to want. And are there any blind spots, that you, as someone who's being at this industry for 36 years, sort of know are there? >> Right, so like today was an interesting one, to see ARC announced. And you know, it shows the natural evolution of the way that we think about a platform. So, if we go back to even like the late 80s right, we had to build servers, right? So you got a network operating system, and there was a set of network adapters, and a set of hardware it worked on, and you had to pay a systems integrator, to go put it all together, and then you kind of hope it worked. Well then we got this stuff call plug-and-play, in the early 90s, and it flattened the playing field, and you can take an operating system like Windows NT the one that I worked on, and as long as it'd adhere to a plug-and-play standard, it generally worked on that platform. But the operating system then grew, to become a collection of services. It was a file server, it was an identity server, eventually, things like transaction processing, networking was always in there. Now if you look at what something like ARC, or any of the services that are available on other clouds, they're really services on which applications are built. So now it's just natural to see that these services like from the cloud vendors, are being taken on to other cloud infrastructures. So today, we are here at Microsoft, you see ARC which is a set of Azure services, which are being made available and useful on other platforms like on-premises, as an example. To me that's no surprise, for Microsoft, they kind of led the way with that, with their IOT technology. How you see Azure services moving onto there. So now, from an opportunity perspective, as someone who's building applications, you can say OK, I can now go look at services that are I know will be available on all clouds. So I have a, let's just say I can, I can snap to that, and now I can go to my customer and also talk about a flexible, you know flexible opportunity about where and why you might want to deploy. So more opportunities around that though, what gets complex, management gets complex, security gets complex, we're sounding like the '90s again right, where whole industries grew up around things like performance and security, you know, and systems management, around that. And so, I think, you know from a, just strictly from an opportunity perspective, you know there'll be companies here that see that, and go take advantage of it to get out in front, and there'll be ones that are already incumbents, and hang on for dear life, saying things have to be different on each cloud, but I think, as you see companies that embrace the notion of sets of services that'll be running across clouds, those are where really the opportunities will be. Just like we saw in the '90s, folks that said hey, I'll run my application on Windows NT, on any piece of hardware, right? They didn't tie themselves to I'll just say like, you know Compaq, or Tandem, folks that don't exist anymore. (Rebecca laughs) Now they've got the folks we have here today. >> All right, so Frank you know you can't get through an interview with theCUBE without getting a question from John Furrier. >> Frank: Okay, is he on? >> So John's been watching, and he wants to know, how's the restaurant scenes doing in Seattle? >> Okay so, the Seattle restaurant scene's second to none. Obviously you need cuisine. Two restaurants that I'm personally involved with, one is downtown Seattle, and a one in, one in Bellevue Washington. Both completely different cuisines, one heavy on steak, one heavy on plants, and we like to say, we're up and to the right on both of those John, so thanks for asking. >> Great, excellent. Frank Artale, always a pleasure having you on. Thanks so much. >> Great, thank you. >> I'm Rebecca Knight for Stu Miniman, stay tuned for more of theCUBE's live coverage of Microsoft Ignite. (upbeat music)

Published Date : Nov 4 2019

SUMMARY :

Brought to you by Cohesity. thank you so much for coming on theCUBE Frank. So before the cameras were rolling, so even back in the '90s, we had to figure out and they're really looking to just like from the company that we grew up with, than on the access to the technology, I mean what is, as you are now holding hands with companies and so at the core, the way Microsoft thinks about them, to when you were inside Microsoft, to, you know, fit the world. And that would've been, you know, an impossible thing, are only at the beginning of their journeys. and then you kind of hope it worked. All right, so Frank you know you can't Okay so, the Seattle restaurant scene's second to none. Frank Artale, always a pleasure having you on. of Microsoft Ignite.

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Ritika Gunnar, IBM | IBM Data and AI Forum


 

>>Live from Miami, Florida. It's the cube covering IBM's data and AI forum brought to you by IBM. >>Welcome back to downtown Miami. Everybody. We're here at the Intercontinental hotel covering the IBM data AI form hashtag data AI forum. My name is Dave Volante and you're watching the cube, the leader in live tech coverage. Ritika gunner is here. She's the vice president of data and AI expert labs and learning at IBM. Ritika, great to have you on. Again, always a pleasure to be here. Dave. I love interviewing you because you're a woman executive that said a lot of different roles at IBM. Um, you know, you've, we've talked about the AI ladder. You're climbing the IBM ladder and so it's, it's, it's, it's awesome to see and I love this topic. It's a topic that's near and dear to the cubes heart, not only women in tech, but women in AI. So great to have you. Thank you. So what's going on with the women in AI program? We're going to, we're going to cover that, but let me start with women in tech. It's an age old problem that we've talked about depending on, you know, what statistic you look at. 15% 17% of, uh, of, of, of the industry comprises women. We do a lot of events. You can see it. Um, let's start there. >>Well, obviously the diversity is not yet there, right? So we talk about women in technology, um, and we just don't have the representation that we need to be able to have. Now when it comes to like artificial intelligence, I think the statistic is 10 to 15% of the workforce today in AI is female. When you think about things like bias and ethicacy, having the diversity in terms of having male and female representation be equal is absolutely essential so that you're creating fair AI, unbiased AI, you're creating trust and transparency, set of capabilities that really have the diversity in backgrounds. >>Well, you work for a company that is as chairman and CEO, that's, that's a, that's a woman. I mean IBM generally, you know, we could see this stuff on the cube because IBM puts women on a, we get a lot of women customers that, that come on >>and not just because we're female, because we're capable. >>Yeah. Well of course. Right. It's just because you're in roles where you're spokespeople and it's natural for spokespeople to come on a forum like this. But, but I have to ask you, with somebody inside of IBM, a company that I could say the test to relative to most, that's pretty well. Do you feel that way or do you feel like even a company like IBM has a long way to go? >>Oh, um, I personally don't feel that way and I've never felt that to be an issue. And if you look at my peers, um, my um, lead for artificial intelligence, Beth Smith, who, you know, a female, a lot of my peers under Rob Thomas, all female. So I have not felt that way in terms of the leadership team that I have. Um, but there is a gap that exists, not necessarily within IBM, but in the community as a whole. And I think it goes back to you want to, you know, when you think about data science and artificial intelligence, you want to be able to see yourself in the community. And while there's only 10 to 15% of females in AI today, that's why IBM has created programs such as women AI that we started in June because we want strong female leaders to be able to see that there are, is great representation of very technical capable females in artificial intelligence that are doing amazing things to be able to transform their organizations and their business model. >>So tell me more about this program. I understand why you started it started in June. What does it entail and what's the evolution of this? >>So we started it in June and the idea was to be able to get some strong female leaders and multiple different organizations that are using AI to be able to change their companies and their business models and really highlight not just the journey that they took, but the types of transformations that they're doing and their organizations. We're going to have one of those events tonight as well, where we have leaders from Harley Davidson in Miami Dade County coming to really talk about not only what was their journey, but what actually brought them to artificial intelligence and what they're doing. And I think Dave, the reason that's so important is you want to be able to understand that those journeys are absolutely approachable. They're doable by any females that are out there. >>Talk about inherent bias. The humans are biased and if you're developing models that are using AI, there's going to be inherent bias in those models. So talk about how to address that and why is it important for more diversity to be injected into those models? >>Well, I think a great example is if you took the data sets that existed even a decade ago, um, for the past 50 years and you created a model that was to be able to predict whether to give loans to certain candidates or not, all things being equal, what would you find more males get these loans than females? The inherent data that exists has bias in it. Even from the history based on what we've had yet, that's not the way we want to be able to do things today. You want to be able to identify that bias and say all things being equal, it is absolutely important that regardless of whether you are a male or a female, you want to be able to give that loan to that person if they have all the other qualities that are there. And that's why being able to not only detect these things but have the diversity and the kinds of backgrounds of people who are building AI who are deploying this AI is absolutely critical. >>So for the past decade, and certainly in the past few years, there's been a light shined on this topic. I think, you know, we were at the Grace Hopper conference when Satya Nadella stuck his foot in his mouth and it said, Hey, it's bad karma for you know, if you feel like you're underpaid to go complain. And the women in the audience like, dude, no way. And he, he did the right thing. He goes, you know what, you're right. You know, any, any backtrack on that? And that was sort of another inflection point. But you talk about the women in, in AI program. I was at a CDO event one time. It was I and I, an IBM or had started the data divas breakfast and I asked, can I go? They go, yeah, you can be the day to dude. Um, which was, so you're seeing a lot of initiatives like this. My question is, are they having the impact that you would expect and that you want to have? >>I think they absolutely are. Again, I mean, I'll go back to, um, I'll give you a little bit of a story. Um, you know, people want to be able to relate and see that they can see themselves in these females leaders. And so we've seen cases now through our events, like at IBM we have a program called grow, which is really about helping our female lead female. Um, technical leaders really understand that they can grow, they can be nurtured, and they have development programs to help them accelerate where they need to be on their technical programs. We've absolutely seen a huge impact from that from a technology perspective. In terms of more females staying in technology wanting to go in the, in those career paths as another story. I'll, I'll give you kind of another kind of point of view. Um, Dave and that is like when you look at where it starts, it starts a lot earlier. >>So I have a young daughter who a year, year and a half ago when I was doing a lot of stuff with Watson, she would ask me, you know, not only what Watson's doing, but she would say, what does that mean for me mom? Like what's my job going to be? And if you think about the changes in technology and cultural shifts, technology and artificial intelligence is going to impact every job, every industry, every role that there is out there. So much so that I believe her job hasn't been invented yet. And so when you think about what's absolutely critical, not only today's youth, but every person out there needs to have a foundational understanding, not only in the three RS that you and I know from when we grew up have reading, writing and arithmetic, we need to have a foundational understanding of what it means to code. And you know, having people feel confident, having young females feel confident that they can not only do that, that they can be technical, that they can understand how artificial intelligence is really gonna impact society. And the world is absolutely critical. And so these types of programs that shed light on that, that help bridge that confidence is game changing. >>Well, you got kids, I >>got kids, I have daughters, you have daughter. Are they receptive to that? So, um, you know, I think they are, but they need to be able to see themselves. So the first time I sent my daughter to a coding camp, she came back and said, not for me mom. I said, why? Because she's like, all the boys, they're coding in their Minecraft area. Not something I can relate to. You need to be able to relate and see something, develop that passion, and then mix yourself in that diverse background where you can see the diversity of backgrounds. When you don't have that diversity and when you can't really see how to progress yourself, it becomes a blocker. So as she started going to grow star programs, which was something in Austin where young girls coded together, it became something that she's really passionate about and now she's Python programming. So that's just an example of yes, you need to be able to have these types of skills. It needs to start early and you need to have types of programs that help enhance that journey. >>Yeah, and I think you're right. I think that that is having an impact. My girls who code obviously as a some does some amazing work. My daughters aren't into it. I try to send them to coder camp too and they don't do it. But here's my theory on that is that coding is changing and, and especially with artificial intelligence and cognitive, we're a software replacing human skills. Creativity is going to become much, much more important. My daughters are way more creative than my sons. I shouldn't say that, but >>I think you just admitted that >>they, but, but in a way they are. I mean they've got amazing creativity, certainly more than I am. And so I see that as a key component of how coding gets done in the future, taking different perspectives and then actually codifying them. Your, your thoughts on that. >>Well there is an element of understanding like the outcomes that you want to generate and the outcomes really is all about technology. How can you imagine the art of the possible with technology? Because technology alone, we all know not useful enough. So understanding what you do with it, just as important. And this is why a lot of people who are really good in artificial intelligence actually come from backgrounds that are philosophy, sociology, economy. Because if you have the culture of curiosity and the ability to be able to learn, you can take the technology aspects, you can take those other aspects and blend them together. So understanding the problem to be solved and really marrying that with the technological aspects of what AI can do. That's how you get outcomes. >>And so we've, we've obviously talking in detail about women in AI and women in tech, but it's, there's data that shows that diversity drives value in so many different ways. And it's not just women, it's people of color, it's people of different economic backgrounds, >>underrepresented minorities. Absolutely. And I think the biggest thing that you can do in an organization is have teams that have that diverse background, whether it be from where they see the underrepresented, where they come from, because those differences in thought are the things that create new ideas that really innovate, that drive, those business transformations that drive the changes in the way that we do things. And so having that difference of opinion, having healthy ways to bring change and to have conflict, absolutely essential for progress to happen. >>So how did you get into the tech business? What was your background? >>So my background was actually, um, a lot in math and science. And both of my parents were engineers. And I have always had this unwavering, um, need to be able to marry business and the technology side and really figure out how you can create the art of the possible. So for me it was actually the creativity piece of it where you could create something from nothing that really drove me to computer science. >>Okay. So, so you're your math, uh, engineer and you ended up in CS, is that right? >>Science. Yeah. >>Okay. So you were coded. Did you ever work as a programmer? >>Absolutely. My, my first years at IBM were all about coding. Um, and so I've always had a career where I've coded and then I've gone to the field and done field work. I've come back and done development and development management, gone back to the field and kind of seen how that was actually working. So personally for me, being able to create and work with clients to understand how they drive value and having that back and forth has been a really delightful part. And the thing that drives me, >>you know, that's actually not an uncommon path for IBM. Ours, predominantly male IBM, or is in the 50 sixties and seventies and even eighties. Who took that path? They started out programming. Um, I just think, trying to think of some examples. I know Omar para, who was the CIO of Aetna international, he started out coding at IBM. Joe Tucci was a programmer at IBM. He became CEO of EMC. It was a very common path for people and you took the same path. That's kind of interesting. Why do you think, um, so many women who maybe maybe start in computer science and coding don't continue on that path? And what was it that sort of allowed you to break through that barrier? >>No, I'm not sure why most women don't stay with it. But for me, I think, um, you know, I, I think that every organization today is going to have to be technical in nature. I mean, just think about it for a moment. Technology impacts every part of every type of organization and the kinds of transformation that happens. So being more technical as leaders and really understanding the technology that allows the kinds of innovations and business for informations is absolutely essential to be able to see progress in a lot of what we're doing. So I think that even general CXOs that you see today have to be more technically acute to be able to do their jobs really well and marry those business outcomes with what it fundamentally means to have the right technology backbone. >>Do you think a woman in the white house would make a difference for young people? I mean, part of me says, yeah, of course it would. Then I say, okay, well some examples you can think about Margaret Thatcher in the UK, Angela Merkel, and in Germany it's still largely male dominated cultures, but I dunno, what do you think? Maybe maybe that in the United States would be sort of the, >>I'm not a political expert, so I wouldn't claim to answer that, but I do think more women in technology, leadership role, CXO leadership roles is absolutely what we need. So, you know, politics aside more women in leadership roles. Absolutely. >>Well, it's not politics is gender. I mean, I'm independent, Republican, Democrat, conservative, liberal, right? Absolutely. Oh yeah. Well, companies, politics. I mean you certainly see women leaders in a, in Congress and, and the like. Um, okay. Uh, last question. So you've got a program going on here. You have a, you have a panel that you're running. Tell us more about. >>Well this afternoon we'll be continuing that from women leaders in AI and we're going to do a panel with a few of our clients that really have transformed their organizations using data and artificial intelligence and they'll talk about like their backgrounds in history. So what does it actually mean to come from? One of, one of the panelists actually from Miami Dade has always come from a technical background and the other panelists really etched in from a non technical background because she had a passion for data and she had a passion for the technology systems. So we're going to go through, um, how these females actually came through to the journey, where they are right now, what they're actually doing with artificial intelligence in their organizations and what the future holds for them. >>I lied. I said, last question. What is, what is success for you? Cause I, I would love to help you achieve that. That objective isn't, is it some metric? Is it awareness? How do you know it when you see it? >>Well, I think it's a journey. Success is not an endpoint. And so for me, I think the biggest thing I've been able to do at IBM is really help organizations help businesses and people progress what they do with technology. There's nothing more gratifying than like when you can see other organizations and then what they can do, not just with your technology, but what you can bring in terms of expertise to make them successful, what you can do to help shape their culture and really transform. To me, that's probably the most gratifying thing. And as long as I can continue to do that and be able to get more acknowledgement of what it means to have the right diversity ingredients to do that, that success >>well Retika congratulations on your success. I mean, you've been an inspiration to a number of people. I remember when I first saw you, you were working in group and you're up on stage and say, wow, this person really knows her stuff. And then you've had a variety of different roles and I'm sure that success is going to continue. So thanks very much for coming on the cube. You're welcome. All right, keep it right there, buddy. We'll be back with our next guest right after this short break, we're here covering the IBM data in a AI form from Miami right back.

Published Date : Oct 22 2019

SUMMARY :

IBM's data and AI forum brought to you by IBM. Ritika, great to have you on. When you think about things like bias and ethicacy, having the diversity in I mean IBM generally, you know, we could see this stuff on the cube because Do you feel that way or do you feel like even a company like IBM has a long way to And I think it goes back to you want to, I understand why you started it started in June. And I think Dave, the reason that's so important is you want to be able to understand that those journeys are So talk about how to address that and why is it important for more it is absolutely important that regardless of whether you are a male or a female, and that you want to have? Um, Dave and that is like when you look at where it starts, out there needs to have a foundational understanding, not only in the three RS that you and I know from when It needs to start early and you I think that that is having an impact. And so I see that as a key component of how coding gets done in the future, So understanding what you And so we've, we've obviously talking in detail about women in AI and women And so having that figure out how you can create the art of the possible. is that right? Yeah. Did you ever work as a programmer? So personally for me, being able to create And what was it that sort of allowed you to break through that barrier? that you see today have to be more technically acute to be able to do their jobs really Then I say, okay, well some examples you can think about Margaret Thatcher in the UK, So, you know, politics aside more women in leadership roles. I mean you certainly see women leaders in a, in Congress and, how these females actually came through to the journey, where they are right now, How do you know it when you see but what you can bring in terms of expertise to make them successful, what you can do to help shape their that success is going to continue.

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Barry Eggers, Lightspeed Venture Partners and Randy Pond, Pensando Systems | Welcome to the New Edge


 

from New York City it's the cube covering welcome to the new edge brought to you by pensando systems hey welcome back here ready Jeff Rick here with the cube we are in downtown Manhattan at the top of goldman sachs it was a beautiful day now the clouds coming in but that's appropriate because we're talking about cloud we're talking about edge and the launch of a brand new company is pensando and their event it's called welcome to the new edge and we're happy to have since we're goldman the guys who have the money we're barry Eggers a founding partner of Lightspeed ventures and randy pond the CFO a pensando gentlemen welcome thank you thank you so Barry let's start with you you think you were involved at this early on why did you get involved what what kind of sparked your interest we got involved in this round and the reason we got involved were mainly because we've worked with this team before at Cisco we know they're fantastic they're probably the most prolific team and the enterprise and they're going after a big opportunity so we were pleased when the company said hey you guys want to work with us on this as a financial investor and we did some diligence and dug in and found you know everything to our liking and jump right in didn't anybody tell them this startup is a young man's game they mixed up the twenty-something I think yeah they sort of turned the startup on its head if you will no pun intended that's going right yeah yeah and Randy you've joined him a CFO you've known them for a while I mean what is it about this group of people that execute kind of forward-looking transformation transformational technologies time and time again that's not a very common trait it's a it's a great question so you know the key for these guys have been well they've been together since the 80s so Mario look and primitive this is the 80s I work with them at their previous startup before Christian two ladies and they're the combination of their skills are phenomenal together so you know one of them has some of the vision of where they want to go the second guy is a substantive sort of engineer takes it from concept first drawing and then the Prem takes over the execution perspective and then drives this thing and they've really been incredible together and then we added Sony at crescendo as a as a product marketing person and she's really stepped up and become integral part on the team so they work together so well it just makes a huge difference yeah it's it's it's amazing that that a that they keep doing it and B that they want to keep doing it right because they've got a few bucks in the bank and they don't really need to do it but still to take on a big challenge and then to keep it under wraps for two and a half years that's pretty pretty amazing so curious Barry from your point of view venture investing you guys kind of see the future you get pitched by smart people all day when you looked at John Chambers kind of conversation of these ten-year kind of big cycles you know what did you think of that how do you guys kind of slice and dice your opportunities and looking at these big Nick's yeah going back going back to the team a little bit they've been pretty good at identifying a lot of these cycles they brought us land switching a long time ago with crescendo they sort of redefined the data center several times and so there's another opportunity what's driving this opportunity really is the fact that explosion of applications in the network and of course east-west traffic in the network so networks were more designed north-south and they're slowly becoming more east-west but because the applications are closer to the edge and networks today mostly provide services in the core the idea for pensando is well why don't we bring the service deliver the services closer to the applications improve performance better security and better monitoring yeah and then just the just the hyper acceleration of you know the amount of data the amount of applications and then this age-old it's we're going to use the data to the computer do you move the compute to the data now the answer is yes all the above so you got some money to work with we do you got a round that he could be around you guys are closing the C round so I think 180 people approximately I think somebody told me close enough so as you put some of this capital to work what are some of your priorities going forward so we will continue to hire both in the engineering side but more importantly now we're hiring in sales and service we've been waiting for the product quite frankly so we've just got our first few sales guys hired we've got a pretty aggressive ramp especially with the HP relationship to put people out into the field we've hired a couple guys in New York will continue to hire at the sales team we're ramping the supply chain and we've got a relative complicated supply chain model but that has to react now that we're going to market all that might be pretty used to do that we're changing facilities we need to grow we're sort of cramped in a one-story building open up one floor of a building right now so the money is going to be used sort of critically to really scale the business down they can go to market okay but a pretty impressive list of both partners and customers on launch day you don't see Goldman HPE Equinix I think it was quite a slide some of that is the uniqueness of the way we went to market and did the original due diligence on the product and bringing customers in early and then converting them to investors you end up with a customer investment model so they stayed with us Goldman's been through all three rounds we've been about HP and last model we had NetApp has been um two rounds now so we've we've continued to develop as a business with this small core group of customers and investors that we could try to expand every time we move to the next round and as Barry said earlier this is the first time we had a traditional financial investor in our rounds the rest of them have all been customers they've been friends and family for the most part did you join the board too right I did yeah so what are you what are you excited about what what do you see is I mean just clearly your side you invested but is there something just extra special here you know react chambers put in a 10-year 10-year cycle yeah we've talked about it I mean I'm excited to work with the team right there best-in-class working closely with John again is a lot of fun a chance to not exhaust yeah yeah you know a chance to read redefine the data center and be part of the next way even as a VC you love waves and build my Connick company right and I think we have a real opportunity in front of us it it takes a lot of money to do this and do it right and I think we have the team that proven they can execute on this kind of opportunities from I'm excited to see what the next five years hold for this company good well it was funny John teased him a little bit about you know all the M&A stuff that he was famous for at Cisco he's like I don't do that anymore now I'm an investor I want IPOs all the way what's all 18 thinks it is 18 companies in his portfolio their routes they're going to IPO all the way yeah that's that's a good point actually this team has been prolific and they've delivered products that have generated fifty billion dollars and any walk into any data center in the world you're gonna see a product this team has built however this team has not taken a company public so that's really the opportunity I think that's what excites them Randy's here it's why Jon's here that's why I'm here we want to build a company that can be an independent company be a lasting leader in a new category yeah so last word Randy for you for people that aren't familiar with the team that aren't familiar with with with what they've done what would you tell them about why you came to this opportunity and why you're excited about it well this there is no higher quality engineering team in the world didn't these people so it's to get re-engaged with them again with an entirely new concept that's catching a transition and the market was just too good an opportunity to pass I mean I had retired for 15 months and I came out of retirement to join this team much to the chagrin of my wife but I just couldn't pass up the opportunity high caliber talent it's um every day is is interesting I have to say well thanks for for sharing the story with us and and congratulations on a great day and in a terrific event thank you thank you very much all right he's berry he's Randy I'm Jeff you're watching the cube from the top of goldman sachs in Manhattan thanks for watching we'll see you next time

Published Date : Oct 18 2019

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Prem Jain, Pensando Systems | Welcome to the New Edge 2019


 

>>From New York city. It's the cube covering. Welcome to the new edge brought to you by systems. >>Okay, we'll come back. You're ready. Jeff Frick here with the cube. We're in downtown Manhattan at the top of Goldman Sachs, like 43 stories above the Hudson. It was a really beautiful view a couple hours ago, but the cloud has moved in and that's only appropriate cause it's cloud is a big theme of why we're here today. We're here for the Penn Zando event. It's called welcome to the new edge. They just come out of stealth mode after two and a half years, almost three years, raised a ton of money, got a really rockstar team and we're excited to have the CEO with us today to tell us a little bit about more what's going on. And that's prem Jane and again, the CEO of Penn Sandow prem. Great to see you. Nice to see you too. So everything we did running up to this event before we could get any of the news, we, we, we tried to figure out what was going on and all it kept coming up was NPLS, NPLS, NPLS, which I thought was a technology, which it is, but it's really about the team. Tell us a little bit about the team in which you guys have built prior and, and why you're such a, a well functioning and kind of forward thinking group of people. >>So I think the team is working together. Mario Luca, myself and Sony were working together since 1983 except for Sony. Sony joined us after the first company, which has crescendo, got acquired by Cisco in 1993 and since then four of us are working together. Uh, we have done many, uh, spinnings inside the Cisco and demo was the first one. Then we did, uh, uh, Nova systems, which was the second, then we did recently in CMA. Uh, and then after we left we thought we are going to retire, but we talked about it and we says, you know, there is still transitions happening in the industry and maybe we have few more years to go back to the, you know, industry and, and do something which is very challenging and, and uh, impacting. I think everything which we have done in the past is to create a impact in the industry and make that transition which is occurring very successful, >>which is really hard to do. And, and John Chambers who, who's on the board and spoke earlier today, you know, kind of talked about these 10 year cycles of significant change in our industry and you know, Clayton Christianson innovator's dilemma, it's really easy when you are successful at one of those to kind of sit on your laurels. In fact, it's really, really hard to kill yourself and go on to the next thing you guys have done this time and time and time again. Is there a unique chemistry in the way you guys look forward or you just, you just get bored with what you built and you want to build something new. I mean, what is some of the magic, because even John said, as soon as he heard that you were the team behind it, he was like, sign me up. I don't know what they're building but I don't really care cause I know these people can deliver. >>I think it's very good the, whenever you look at any startup, the most important thing which comes up as the team and you're seeing a lot of startup fails because the team didn't work together or they got their egos into this one. Since we are working for so long, they compliment each other. That's the one thing which is very important. Mario, Luca, myself, they come from engineering backgrounds. Sony comes from marketing, sales, uh, type of background and we all lady in terms of the brain, if you think about is the Mario behind the scene, Luca is really the execution machine and I'm, you can think like as a heart, okay. Putting this thing together. Uh, as a team, we work very complimentary with each other. It does not mean that we agree on everything, right? We disagree. We argue. We basically challenge each other. But one thing good about this particular team is that once we come to a conclusion, we just focus and execute. And team is also known to work with customers all the time. I mean, even when we started Penn Sando, we talked to many customers in the very beginning. They shape up our ideas, they shape up the directions, which is we are going and what transitions are occurring in the industries and all that. That's another thing which is we take customer very seriously in our thought process of building a product. >>So when you were thinking around sitting around the table, deciding whether you guys wanted to do it again, what were the challenges that you saw? What was the kind of the feedback loop that came in that, that started this? The, uh, the gym of the idea >>thing is also is that, uh, we had, we had developed so many different products as you saw today in the launch, eight or nine, uh, billion dollar product line and stuff like that. So we all have a very good system experience what is really needed, what transitions are occurring and stuff like that. When we started this one, we were not really sure what we wanted to do it, but in the last one when we did the, uh, NCMA, we realize that the enterprise thing, which we deliver the ACI solution for the enterprise, the realize that these services was the most complex way of incorporating into that particular architectures. So right from the beginning of interview realized that the, this particular thing is nobody has touched it, nobody thought about it out of the box thinking that how can you make it into a distributed fashion, which has also realized that cloud is going, everything distributed. >>They got away from the centralized appliances. So as the enterprise is now thinking of doing it cloud-like architectures and stuff like that. And the third thing which was really triggered us also, there was a company which is a new Poona which got acquired by Amazon in 2016 and we were looking at it what kinds of things they are doing and we said we can do much better architecturally and next generation, uh, architecture, which can really enable all the other cloud vendors. Some of them are our partners to make sure they can leverage that particular technologies and build the next generation cloud. And that's where this idea of new edge came in because we also saw that the new applications like IOT is five G's and artificial intelligence, machine learning, robotics or drones, you just name it intelligent devices, which is going to get connected. What is the best place to process them is at the edge or also at the backend with the application where the server is running these and that is another edge compute edge, right? >>In that particular sense. So our idea was to develop a product so that it can cover wide segment of the market, enterprise cloud providers, service borders, but focus very narrowly delivering these services into existing architectures. Also people who are building, building the next generation architectures. Right, so it's the distributed services platform or the distributed services architecture. So at its core for people that didn't make it today, what is it? It's basically is a distributed service platforms. The foundation of that is really our custom processor, which is we have designed is highly programmable. It's software defined so that all the protocols, which is typically people hardwired in our case is programmable. It's all programs which is we are writing the language which you selected as before and before extensions. The software stack is the major differentiated thing which is running on the top of this particular processor, which is we have designed in such a way that is hardware agnostics. >>The the, the capabilities which we have built is easily integrated into the existing environment. So if people already have cloud and they want to leverage our technologies, they can really deploy it in the enterprise. We are basically replacing lot of appliances, simplifying the architectures, making sure they can enable the service as they grow model, which is really amazing because right now they had to say firewall goes here, load balancer goes here, these a VPN devices goes there. In our case it's very simple. You put in every server of our technologies and our software stack and our Venice, which is our policy manager, which is sitting outside and it's based upon Kubernete X a architectures is basically a microservices, which is we are running and managing the life cycle of this particular product family and also providing the visibility and uh, uh, accountability in terms of exactly what is going on in that particular network. >>And it's all driven by intent-based architecture, which is policy driven, right? So software defined sitting on software defined Silicon. So you get the benefits of the Silicon, but it's also programmable Silicon, but it's still, you're sitting, you've got a software stack on top of that that manages that cloud and then the form factors as small as a Nick. Yes. So he can stick it in the HP HP server. Yeah. It specifically goes into any PCI slot in any server, uh, in the industry. Yes. It's amazing. Well, first incarnation, but, but, but, but, but that's a really simple implementation, right? Just to get radiation and easy to deploy. Right. And you guys are, you're yourself where involved in security that's involved in managing the storage. It's simple low power, which I thought was a pretty interesting attribute that you defined early on. Clearly thinking about edge and these distributed, uh, things all over the place. >>They're metal programmable. And then the other thing that was talked about a lot today was the observability. Yes. Um, why observability why was that so important? What were you hearing from customers that were really leading you down that path? Yeah, it's important. Uh, you know, surprisingly enough, uh, the visibility is one of the biggest challenge. Most of the data center faces today. A lot of people tried to do multiple different things, but they're never able to do it, uh, in, in the way we are doing it. One is that we don't run anything on the host. Some people have done it right on the train running the agent on the host. Some people have tried to run virtual machines on the those particular environment. In our case there's nothing which is running on the host site. It runs on our card and having end to end that visibility we can provide latency, very accurate latency to the, to the applications which is very important for these customers. >>Also, what is really going on there is the problem in the network. Isolation is another big thing. When something get lost they don't know where it got lost. We can provide that thing. Another important thing that you're doing, which is not being done in the industries. Everything which is we are doing is flow based means if I'm talking to you, there is a flow being set up between you and me and we are monitoring every flow and one of the advantages of our processor is we have four to eight gigabytes of memory, so we can keep these States, have these flows inside, and that gives a tremendous advantage for us to do lots of things, which as you can imagine going forward, we will be delivering it such as, for example, behavior of these flows and things from this point of view, once you understand the behavior of the flow, you can also provide lot of security features because if I'm not talking to you and suddenly I start talking to you and I know that there's something went wrong, right, right. >>And they should be able to look at the behavior analysis and should be able to tell exactly what's going on. You mean we want a real time snapshot of what's really happening instead of a instead of a sample of something that happened a little. No, absolutely. You're absolutely connected. Yeah. Yeah. Um, that's terrific. So you put together to accompany and you immediately went out and talked to a whole bunch of customers. I was amazed at the number of customers and partners that you had here at the launch. Um, was that for validation? Were you testing hypotheses or, or were there some things that the customers were telling you about that maybe you weren't aware of or maybe didn't get the right priority? I think it's all of the above. What you mentioned our, it's in our DNA by the way. You know, we don't design products, we don't design things without talking to customers. >>Validation is very important that we are on the right track because you may try to solve the customer problem, which is not today's problem. Maybe future's problem. Our idea was that then you can develop the product it was set on the shelf. We don't want to do that. We wanted to make sure that, that this is the hard problem customer is facing today. At the same time looking at it, what futuristic in their architecture is understanding the customers, how, what are they doing today, how they're deploying it. The use cases are understanding those very well and making sure that we are designing. Because when we design a seeker, when your designer processor, you know, you cannot design for one year, it has to be a longterm, right? And you need to make sure that we understand the current problems, we understand the future problems and design that in pretty much your spark and you've been in this space forever. >>You're at Cisco before. And so just love to get your take on exponential growth. You know, such an interesting concept that people have a really hard time grasping exponential growth and we're seeing it clearly with data and data flows and ultimately everything's got to go through the network. I mean, when you, when you think back with a little bit of perspective at the incredible increase in the data flow and the amount of data is being stored and the distribution of these, um, applications now out to the edge and store and compute and take action at the edge, you know, what do you think about, how do you, how do you kind of stay on top of that as somebody who kind of sees the feature relatively effectively, how do you try to stay on top of exponential curves? As you know, very valuable data is very important for anybody in any business. >>Whether it's financial, whether it's healthcare, whether it's, and it's becoming even more and more important because of machine learning, artificial intelligence, which is coming in to really process this particular data and predict certain things which is going to happen, right? We wanted to be close to the data and the closest place to be data is where the application is running. That's one place clears closest to the data at the edge is where data is coming in from the IOT devices, from the 5g devices, from the, you know, you know all kinds of appliances which is being classified under IOT devices. We wanted to be, make sure that we are close to the data, doesn't matter where you deploy and we want to be agnostic. Actually our technologies and architectures designed that this boundary is between North, South, East, West is going to go away in future cloud. >>A lot of things which is being done in the backend will be become at the edge like we talked about before. So we are really a journey which is just starting in this particular detectors and you're going to see a lot more innovations coming from us continuously in this particular directions. And again, based upon the feedback which you're going to get from cloud customers with enterprise customers, but they were partners and other system ecosystem partners, which is going to give us a lot of feedback. Great. Well again, thanks for uh, for having us out and congratulations to uh, to you and the team. It must be really fun to pull the covers off. absolutely. It is very historical day for us. This is something we were waiting for two years and nine months to see this particular date, to have our customers come on the stage and talk about our technologies and why they think it's very important. Thank you very much for giving me this opportunity to talk to you. Thank you. Alright, thanks prem. Thanks. He's prem. I'm Jeff. You're watching the cube where it depends. Sandow launch at the top of Goldman Sachs in downtown Manhattan. Thanks for watching. We'll see you next time.

Published Date : Oct 18 2019

SUMMARY :

brought to you by systems. Tell us a little bit about the team in which you guys have built prior and, in the industry and make that transition which is occurring very successful, and go on to the next thing you guys have done this time and time and time again. That's the one thing which is very important. thing is also is that, uh, we had, we had developed so many different products as you saw today And the third thing which was really triggered us also, It's all programs which is we are writing the language which you the service as they grow model, which is really amazing because right now they had to say It's simple low power, which I thought was a pretty interesting attribute that you defined to the applications which is very important for these customers. advantage for us to do lots of things, which as you can imagine I was amazed at the number of customers and partners that you had here Validation is very important that we are on the right track because you may try to solve the customer and take action at the edge, you know, what do you think about, We wanted to be, make sure that we are close to the data, doesn't matter where you deploy and we want to be agnostic. So we are really a journey which is just starting in this particular detectors

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John Chambers, Pensando Systems | Welcome to the New Edge 2019


 

(upbeat music) >> From New York City, it's theCUBE. Covering "Welcome To The New Edge." Brought to you by Pensando Systems. >> Hey, welcome back here ready. Jeff Frick here with theCUBE. We are high atop Goldman Sachs in downtown Manhattan, I think it's 43 floors, for a really special event. It's the Pensando launch. It's really called welcome to the new edge and we talked about technology. We had some of the founders on but, these type of opportunities are really special to talk to some really senior leaders and we're excited to have John Chambers back on, who as you know, historic CEO of Cisco for many, many years. Has left that, is doing his own ventures he's writing books, he's investing and he's, happens to be chairman of the board of Pensando. So John, thanks for taking a few minutes with us. >> Well, more than a few minutes, I think what we talked about today is a major industry change and so to focus on that and focus about the implications will be a lot of fun. >> So let's jump into it. So, one of the things you led with earlier today was kind of these 10 year cycles and they're not exactly 10 years, but you outlined a series of them from mainframe, mini client server everybody knows kind of the sequence. What do you think it is about the 10 year kind of cycle besides the fact that it's easy and convenient for us to remember, that, kind of paces these big disruptions? >> Well, I think it has to do with once a company takes off they tend to, dominate that segment of the industry for so long that even if a creative idea came up they were just overpowering. And then toward the end of a 10 year cycle they quit reinventing themselves. And we talked earlier about the innovator's dilemma and the implications for it. Or an architecture that was designed that suddenly can't go to the next level. So I think it's probably a combination of three or four different factors, including the original incumbent who broke the glass, disrupted others, not disrupting themselves. >> Right, but you also talked about a story where you had to shift focus based on some customer feedback and you ran Cisco for a lot longer than 10 years. So how do you as a leader kind of keep your ears open to something that's a disruptive change that's not your regular best customer and your regular best salesman asking for a little bit faster, a little bit cheaper, a little bit of more the same versus the significant disruptive transformational shift? >> Well this goes back to one of my most basic views in life is I think we learn more from our setbacks or setbacks we were part of, or even the missteps or mistakes than you ever do your successes. Everybody loves to talk about successes and I'm no different there. But when you watched a great state like West Virginia that was the chemical center of the world and the coal mining center of the world, the 125,000 coal mines, six miners very well paid, 6,000 of the top engineers in the world, it was the Silicon Valley of the chemical industry and those just disappear. And because our state did not reinvent itself, because the education system didn't change, because we didn't distract attract a new set of businesses in we just kept doing the right thing too long, we got left behind. Then I went to Boston, it was the Silicon Valley of the world. And Route 128 around Boston was symbolic with the Silicon Valley and I-101 and 280 around it. And we had the top university at that time. Much like Stanford today, but MIT generating new companies. We had great companies, DEC, Wang, Data General. Probably a million jobs in the area and because we got stuck in a segment of the market, quit listening to our customers and missed the transitions, not only did we lose probably 1.2 million jobs on it, 100,000 out of DEC, 32,000 out of Wang, etc, we did not catch the next generation of technology changes. So I understand the implications if you don't disrupt yourself. But I also learned, that if you're not regularly reinventing yourself, you get left behind as a leader. And one of my toughest competitors came up to me and said, "John, I love the way you're reinventing Cisco "and how you've done that multiple times." And then I turned and I said "That's why a CEO has got to be in the job "for more than four or five years" and he said, "Now we disagree again." Which we usually did and he said, "Most people can't reinvent themselves." And he said "I'm an example." "I'm a pretty good CEO" he's actually a very good CEO, but he said, "After I've been there three or four years "I've made the changes, that I know "I've got to go somewhere else." And he could see I didn't buy-in and then he said, "How many of your top 100 people "you've been happy with once they've been "in the job for more than five years?" I hesitated and I said "Only one." And he's right, you've got to move people around, you've got to get people comfortable with disruption on it and, the hardest one to disrupt are the companies or the leaders who've been most successful and yet, that's when you got to think about disruption. >> Right, so to pivot on that a little bit in terms of kind of the government's role in jobs, specifically. >> Yes. >> We're in this really strange period of time. We have record low unemployment, right, tiny, tiny unemployment, and yet, we see automation coming in aggressively with autonomous vehicles and this and that and just to pick truck drivers as a category, everyone can clearly see that autonomous vehicles are going to knock them out in the not too distant future. That said, there's more demand for truck drivers today than there's every been and they can't fill the positions So, with this weird thing where we're going to have a bunch of new jobs that are created by technology, we're going to have a bunch of old jobs that get displaced by technology, but those people aren't necessarily the same people that can leave the one and go to the other. So as you look at that challenge, and I know you work with a lot of government leaders, how should they be thinking about taking on this challenge? >> Well, I think you've got to take it on very squarely and let's use the U.S. as an example and then I'll parallel what France is doing and what India is doing that is actually much more creative that what we are, from countries you wouldn't have anticipated. In the U.S. we know that 50% of the Fortune 500 will probably not exist in 10 years, 12 at the most. We know that the large companies will not incrementally hire people over this next decade and they've often been one of the best sources of hiring because of AI and automation will change that. So, it's not just a question of being schooled in one area and move to another, those jobs will disappear within the companies. If we don't have new jobs in startups and if we don't have the startups running at about three to four times the current volumes, we've got a real problem looking out five to 10 years. And the startups where everyone thinks we're doing a good job, the app user, third to a half of what they were two decades ago. And so if you need 25 million jobs over this next decade and your startups are at a level more like they were in the 90s, that's going to be a challenge. And so I think we've got to think from the government perspective of how we become a startup nation again, how we think about long-term job creation, how we think about job creation not taking money out of one pocket and give it to another. People want a real job, they want to have a meaningful job. We got to change our K through 12 education system which is broken, we've got to change our university system to generate the jobs for where people are going and then we've got to retrain people. That is very doable, if you got at it with a total plan and approach it from a scale perspective. That was lacking. And one of the disappointing things in the debate last night, and while I'm a republican I really want who's going to really lead us well both at the presidential level, but also within the senate, the house. Is, there was a complete lack of any vision on what the country should look like 10 years from now, and how we're going to create 25 million jobs and how we're going to create 10 million more that are going to be displaced and how we're going to re-educate people for it. It was a lot of finger pointing and transactional, but no overall plan. Modi did the reverse in India, and actually Macron, in all places, in France. Where they looked at GDP growth, job creation, startups, education changes, etc, and they executed to an overall approach. So, I'm looking for our government really to change the approach and to really say how are we going to generate jobs and how are we going to deal with the issues that are coming at us. It's a combination of all the the above. >> Yep. Let's shift gears a little bit about the education system and you're very involved and you talked about MIT. Obviously, I think Stanford and Cal are such big drivers of innovation in the Bay area because smart people go there and they don't leave. And then there's a lot of good buzz now happening in Atlanta as an investment really piggy-backing on Georgia Tech, which also creates a lot of great engineers. As you look at education, I don't want to go through K through 12, but more higher education, how do you see that evolving in today's world? It's super expensive, there's tremendous debt for the kids coming out, it doesn't necessarily train them for the new jobs. >> Where the jobs are. >> How do you see, kind of the role of higher education and that evolving into kind of this new world in which we're headed? >> Well, the good news and bad news about when I look at successful startups around the world, they're always centered around a innovative university and it isn't just about the raw horse power of the kids, It starts with the CEO of the university, the president of the university, their curriculum, their entrepreneurial approach, do they knock down the barriers across the various groups from engineering to business to law, etc? And are they thinking out of box? And if you watch, there is a huge missing piece between, Georgia Tech more of an exception, but still not running at the level they need to. And the Northeast around Boston and New York and Silicon Valley, The rest of the country's being left behind. So I'm looking for universities to completely redo their curriculum. I'm looking for it really breaking down the silos within the groups and focus on the outcomes. And much like Steve Case has done a very good job on focusing, about the Rust Belt and how do you do startups? I'm going to learn from what I saw in France at Polytechnique and the ITs in India, and what occurred in Stanford and MIT used to occur is, you've got to get the universities to be the core and that's where they kids want to stay close to, and we've got to generate a whole different curriculum, if you will, in the universities, including, continuous learning for their graduates, to be able to come back virtually and say how do I learn about re-skilling myself? >> Yeah. >> The current model is just not >> the right model >> It's broken. >> For the, for going forward. >> K through 12 is >> hopelessly broken >> Yeah. >> and the universities, while were still better than anywhere else in the world, we're still teaching, and some of the teachers and some of the books are what I could have used in college. >> Right, right >> So, we got to rethink the whole curriculum >> darn papers on the inside >> disrupt, disrupt >> So, shifting gears a little bit, you, played with lots of companies in your CEO role you guys did a ton of M&A, you're very famous for the successful M&A that you did over a number of years, but in an investor role, J2 now, you're looking at a more early stage. And you said you made a number of investments which is exciting. So, as you evaluate opportunities A. In teams that come to pitch to you >> Yeah. >> B. What are the key things you look for? >> In the sequence you've raised them, first in my prior world, I was really happy to do 180 acquisitions, in my current world, I'm reversed, I want them to go IPO. Because you add 76% of your headcount after an IPO, or after you've become a unicorn. When companies are bought, including what I bought in my prior role, their headcount growth is pretty well done. We'd add engineers after that, but would blow them through our sales channel, services, finance, etc. So, I want to see many more of these companies go public, and this goes back to national agenda about getting IPO's, not back to where they were during the 90's when it was almost two to three times, what you've seen over the last decade. But probably double, even that number the 90's, to generate the jobs we want. So, I'm very interested now about companies going public in direction. To the second part of your question, on what do I look for in startups and why, if I can bridge it, to am I so faired up about Pensando? If I look for my startups and, it's like I do acquisitions, I develop a playbook, I run that playbook faster and faster, it's how I do digitization of countries, etc. And so for a area I'm going to invest in and bet on, first thing I look at, is their market, technology transition, and business model transition occurring at the same time. That was Amazon of 15 years ago as an example. The second thing I look at, is the CEO and ideally, the whole founding team but it's usually just the CEO. The third thing I look for, is what are the customers really say about them? There's only one Steve Jobs, and it took him seven years. So, I go to the customers and say "What do you really think of this company?" Fourth thing I look for, is how close to an inflection point are they. The fifth thing I look for, is what they have in their ecosystem. Are they partnering? Things of that type. So, if I were to look at Pensando, Which is really the topic about can they bring to the market the new edge in a way that will be a market leading force for a whole decade? Through a ecosystem of partners that will change business dramatically and perhaps become the next major tech icon. It's how well you do that. Their vision in terms of market transitions, and business transitions 100% right. We've talked about it, 5G, IOT, internet of things, going from 15 billion devices to 500 billion devices in probably seven years. And, with the movement to the edge the business models will also change. And this is where, democratization, the cloud, and people able to share that power, where every technology company becomes a business becomes a, every business company becomes a technology company. >> Right. >> The other thing I look at is, the team. This is a team of six people, myself being a part of it, that thinks like one. That is so unusual, If you're lucky, you get a CEO and maybe a founder, a co-founder. This team, you've got six people who've worked together for over 20 years who think alike. The customers, you heard the discussions today. >> Right. >> And we've not talked to a single cloud player, a single enterprise company, a single insurance provider, or major technology company who doesn't say "This is very unique, let's talk about "how we work together on it." The inflection point, it's now you saw that today. >> Nobody told them it's young mans game obviously, they got the twenty-something mixed up >> No, actually were redefining (laughs) twenty-something, (laughs) but it does say, age is more perspective on how you think. >> Right, right. >> And Shimone Peres, who, passed away unfortunately, two years ago, was a very good friend. He basically said "You've got all your life "to think like a teenager, "and to really think and dream out of box." And he did it remarkably well. So, I think leaders, whether their twenty-something, or twenty-some years of experience working you've got to think that way. >> Right. So I'm curious, your take on how this has evolved, because, there was data and there was compute. And networking brought those two thing together, and you were at the heart of that. >> Mm-hmm. Now, it's getting so much more complex with edge, to get your take on edge. But, also more importantly exponential growth. You've talked about going from, how ever many millions the devices that were connected, to the billions of devices that are connected now. How do you stay? How do you help yourself think along exponential curves? Because that is not easy, and it's not human. But you have to, if you're going to try to get ahead of that next wave. >> Completely agree. And this is not just for me, how do I do it? I'm sharing it more that other people can learn and think about it perhaps the same way. The first thing is, it's always good to think of the positive, You can change the world here, the positive things, But I've also seen the negatives we talked about earlier. If you don't think that way, if you don't think that way as a leader of your company, leader of your country, or the leader of a venture group you're going to get left behind. The implications for it are really bad. The second is, you've got to say how do you catch and get a replicable playbook? The neat thing about what were talking about, whether it's by country in France, or India or the U.S., we've got replicable playbooks we know what to run. The third element is, you've got to have the courage to get outside your comfort zone. And I love change when it happens to you, I don't like it when it happens to me And I know that, So, I've got to get people around me who push me outside my comfort zone on that. And then, you've got to be able to dream and think like that teenager we talked about before. But that's what we were just with a group of customers, who were at this event. And they were asking "How do we get "this innovation into our company?" "How do we get the ability to innovate, through not just strategic partnerships with other large companies or partnerships with startups?" But "How do we build that internally?" It's comes down to the leader has to create that image and that approach. Modi's done it for 1.3 billion people in India. A vision, of the future on GDP growth. A digital country, startups, etc. If they can do it for 1.3 billion, tell me why the U.S. can not do it? (laughs) And why even small states here, can't do it. >> Yeah. Shifting gears a little bit, >> All right. >> A lot of black eyes in Silicon Valley right now, a lot of negativity going on, a lot of problems with privacy and trading data for currency and, it's been a rough road. You're way into tech for good and as you said, you can use technology for good you can use technology for bad. What are some things you're doing on the tech for good side? Because I don't think it gets the spotlight that it probably should, because it doesn't sell papers. >> Well, actually the press has been pretty good we just need to do it more on scale. Going back to Cisco days, we never had any major issues with governments. Even though there was a Snowden issue, there were a lot of implications about the power of the internet. Because we work with governments and citizens to say "What are the legitimate needs so that everybody benefits from this?" And where the things that we might have considered doing that, governments felt strongly about or the citizens wouldn't prosper from we just didn't do it. And we work with democrats and republicans alike and 90% of our nation believed tech was for good. But we worked hard on that. And today, I think you got to have more companies doing this and then, what, were doing uniquely in JC2, is were literally partnering with France on tech is for good and I'm Macron's, global tech ambassador and we focus about job creation and inclusion. Not just in Paris, or around Station F but throughout all the various regions in the country. Same thing within India, across 26 different states with Modi on how do you drive it through? And then if we can do it in France or India why can't we do it in each state in the U.S.? Partnering with West Virginia, with a very creative, president of the university there West Virginia University. With the democrats and republicans in their national senate, but also within the governor and speaker of the house and the president and senate within West Virginia, and really saying were going to change it together. And getting a model that you can then cookie cut across the U.S. if you change the curriculum, to your earlier comments. If you begin to focus on outcomes, not being an expert in one area, which is liable not to have a job >> Right. >> Ten years later. So, I'm a dreamer within that, but I think you owe an obligation to giving back, and I think they're all within our grasps >> Right >> And I think you can do, the both together. I think at JC2 we can create a billion dollar company with less than 10 people. I think you can change the world and also make a very good profit. And I think technology companies have to get back to that, you got to create more jobs than you destroy. And you can't be destroying jobs, then telling other people how to live their lives and what their politics should be. >> Yeah. >> That just doesn't work in terms of the environment. >> Well John, again, thanks for your time. Give you the last word on >> Sure >> Account of what happened here today, I mean you're here, and Tony O'Neary was here or at the headquarters of Goldman. A flagship launch customer, for the people that weren't here today why should they be paying attention? >> Well, if we've got this market transition right, the technology and business model, the next transition will be everything goes to the edge. And as every company or every government, or every person has to be both good in their "Area of expertise." or their vertical their in, they've got to also be good in technology. What happened today was a leveling of the playing field as it relates to cloud. In terms of everyone should have choice, democratization there, but also in architecture that allows people to really change their business models, as everything moves to the edge where 75% of all transactions, all data will be had and it might even be higher than that. Secondly, you saw a historic first never has anybody ever emerged from stealth after only two and a half years of existing as a company, with this type of powerhouse behind them. And you saw the players where you have a customer, Goldman Sachs, in one of the most leading edge areas, of industry change which is obviously finance leading as the customer who's driven our direction from the very beginning. And a company like NetApp, that understood the implication on storage, from two and a half years ago and drove our direction from the very beginning. A company like HP Enterprise's, who understood this could go across their whole company in terms of the implications, and the unique opportunity to really change and focus on, how do they evolve their company to provide their customer experience in a very unique way? How do you really begin to think about Equinix in terms of how they changed entirely from a source matter prospective, what they have to do in terms of the direction and capabilities? And then Lightspeed, one of the most creative intra capital that really understands this transition saying "I want to be a part of this." Including being on the board and changing the world one more time. So, what happened today? If we're right, I think this was the beginning of a major inflection point as everything moves to the edge. And how ecosystem players, with Pensando at the heart of that ecosystem, can take on the giants but also really use this technology to give everybody choice, and how they really make a difference in the future. As well as, perhaps give back to society. >> Love it. Thank you John >> My pleasure, that was fun. >> Appreciate it. You're John, I'm Jeff you're watching theCUBE. Thanks for watching, we'll see you next time. (upbeat music)

Published Date : Oct 18 2019

SUMMARY :

Brought to you by Pensando Systems. and he's, happens to be chairman of the board of Pensando. focus on that and focus about the implications So, one of the things you led with earlier today and the implications for it. a little bit of more the same versus the and, the hardest one to disrupt are the companies of the government's role in jobs, specifically. that can leave the one and go to the other. And one of the disappointing things and to really say how are we going to generate jobs are such big drivers of innovation in the Bay area and it isn't just about the raw horse power of the kids, and some of the teachers and some of the books are what I the successful M&A that you did over a number of years, and ideally, the whole founding team the team. you saw that today. on how you think. "and to really think and dream out of box." and you were at the heart of that. how ever many millions the devices that were connected, But I've also seen the negatives we talked about earlier. Yeah. and as you said, you can use technology for good and the president and senate within West Virginia, but I think you owe an obligation to giving back, And I think technology companies have to get back to that, Give you the last word on or at the headquarters of Goldman. and drove our direction from the very beginning. Thank you John we'll see you next time.

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Antonio Neri, HPE & John Chambers, Pensando Systems | Welcome to the New Edge


 

>> From New York City, it's theCUBE, covering Welcome to the New Edge. Brought to you by Pensando Systems. >> Hey, welcome back everybody, Jeff Frick here with theCUBE. We're on top of Goldman Sachs in downtown Manhattan. It was a really beautiful day a couple of hours ago, but the rain is moving in, but it's appropriate 'cause we're talking about cloud. And we're here for a very special event. It's the Pensando launch, I'll get the pronunciation right, Pensando launch, and it's really about Welcome to the New Edge. And to start off, I mean, I couldn't come up with two better tech executives who've been around the block, seen it all, and they're both here for this launch event which is pretty special. On my left, Antonio Neri, CEO and president of HP. Antonio, great to see you. >> Thanks for having me. >> And John Chambers, of course we know him from his many years at Cisco, but now he's the chairman of Pensando, and of course J2 Ventures, and an author, and John, you're keeping yourself busy. >> I am, tryin' to change the world one more time. >> All right, so let's talk about that changing the world, 'cause you are two very high, powerful people. You run big companies, and you talked about, in your opening remarks, the next wave. You talked about these kind of 10-year waves. And we're starting a new one, which is why you got involved. Why did you see that coming, what do you see in Pensando, and how are we going to address this opportunity? >> Well, when you think about it, every 10 years there's a new leader in the marketplace, and nobody has stayed on top longer than 10 years and has led in the next market transition. We think about mainframes, IBM clearly the leader there, the mini computers, I'm biased toward Wang, but DEC was there. Then the client server and obviously Microsoft and Intel playing a very key role, followed by the internet where Cisco was very, very successful. And then followed, literally by that, by social media and then the cloud and then what I think will be bigger than any of the prior ones, it's about what happens as the cloud moves to the edge. And we may end up having a different term every time, but that really is what we saw today. And how we came together with a common vision as the cloud moves to the edge, what could an ecosystem of partners do, with a foundation, with Pensando at the core of that, to really take advantage from how do you deliver services to our joint customers in a way that no one else can. And have the courage, really, to go challenge Amazon in terms of their market dominance, but provide choice and say it's a multi cloud world. How do you provide that choice and then how do you differentiate it together with each partner? >> Antonio, you guys have been talking about edge for a long, long time. You've been on this for a while. HP's such a great company. Used to be, I think, one of the great validators if anyone could do a deal with HP. It was really a technology validation and a business validation, and I think that still holds true. So you must have, knocking on your door all day long. What did you see in this opportunity with Pensando? >> Well, first of all, John and I see the world from the same lens. We see a world where the enterprise of the future will be essentially cloud enabled and data-driven. And therefore we have to remove these barriers, call it the cloud in one place or the other one. We are going to live what are calling a edge-to-cloud world where, is a cloudless. Where the cloud experience is distributed everywhere. And where action happens is where we live and work right now, right here. We're having a conversation, we're producing data, and we are transmitting this real time. So, the point is, we believe the edge is a new frontier and that's where the vast majority is being created, 75%. of it created the edge. And this is where it starts by having a common vision and ultimately a same DNA, same culture. John and I share the same values for passion for customers, passion for driving a customer-driven innovation, and ultimately change the world like we have done for decades. And I think Hewlett-Packard Enterprise is uniquely positioned to be the edge-to-cloud platform delivered as a service. And together with Pensando and the great technology I bring about from the silicon side and on the softer side, together with our own knowhow and engineering capabilities, we can change the world again. >> And the fun part is, we can almost finish each other's sentences. (all laughing) We have a little bit different accent. The stability to have a common vision, having never really talked about it, and then a view of the common culture. Because strategic partnerships are really hard. And you said it on stage, but I cannot agree with it more. If you're cultures aren't similar, if you don't think how does your partner win first and how do you win second, this is very hard to do. And we can finish each other's sentences. >> And I think there is another point here that John and I truly believe, because it's part of our values. It's to use technology for good. So, one thing is accelerating the business innovation and what our enterprise customers are going through, but then how apply that technology to deliver some good. And we as a company have a clear purpose in life, which is to advance the way people live and work. So, I think as we go through this massive inflection point, both from the business side and the technology side, not only we can create a better world, but also give back somewhat to the communities as well. >> There are massive changes, and it's a sea-change in infrastructure in the way things are done, but you hit on three really key, simple words in your remarks earlier. Trust, engineering-driven, which is HP's culture from the earliest garage days, and customer-centric. So, we hear about data-driven but in engineering, you don't necessarily want to lead with that. Customer-centric you do have to lead and it's pretty interesting at Pensando, you talk to all these customers, and you're just launching the company today, you've been in stealth for over two years. But all these customers have been engaged with you since the very, very beginning. Pretty interesting approach. >> It is, and we do share a common passion on that. Every company says they're customer-driven, but just ask how the CEO spends his or her time. I just asked their customers, do they replace them first on every issue? We share that common value completely. >> Yeah, I spend 50% of my time on the road talking to customers. That's my goal, because I believe the truth is in the cold face. When you talk to customers, you get the truth, what the challenges and opportunities are. And we need to bring that succinct feedback back into our problem management engineering team to try to solve there's a problem. So take advantage of those opportunities by delivering a better experience. It starts with experience first and technology comes second. >> The other piece you talked about is your team, and diversity and really the power of diversity. And, I think it was, the Lincoln cabinet, band of people that didn't get along with each other and had a bunch of different points of view. But because of that, it surfaces issues and it lets you see multi sides. You said you handpicked that team. What are some of the things you thought about when you handpicked your team when you took the reins a couple years ago from the-- >> Well, it starts by, thought leadership and what, how they see the world, ultimately what the strengths are and how we bring those strengths for the power of one. I agree with John, I believe a team comes first, individual comes second. And if you can bring the best of each individual in a concerted way where you create an environment for debate and ultimately for getting alignment and moving forward with execution. That's what that is all about, leadership. So, I handpicked those people because each of them had that unique quality. Whether it's, you know, being very self-centric in the way you deliver the value proposition or very technology-centric, or very services oriented. So, we have picked those people for a reason and it's not easy to manage a very opinionated team. (all laughing) But once you can get them aligned, is actually incredible fun to watch. >> You know, I would make one tweak to what you just asked the question on. I had a chance to watch his team for the first time in our garage startup at my house. And they are very diverse with different opinions, they are very comfortable with disagreeing with each other. But they have a common set of values and a common end goal. I'm not sure the Lincoln cabinet had that. And that's so important to realize, because what we're about to do together and what each of us are trying to do in our own endeavors, it's so important to have a team that has that type of culture and the ability to move for that. >> The other team that mentioned, that kept coming up throughout the day, was the team that you're working with on Pensando. And how this team has been together for, I think you said the new 20, right? 25 plus years, and have built multiple projects, multiple products over many, many years. And now have this cohesion as you keep saying, they can finish their own sentences. You know, a really specific approach to get this group together that you know is not going to be strategy, it's going to be delivery. >> It is going to be the combination, if I may. And it is very unique that a team works together for over 25 years. It's a team that is a family and we are about as diverse as it gets in our backgrounds, our accents, our countries that our families came from. But it's a team that competes purely on getting market transitions right, that is always driven by our customers and what we need to do and build and put 'em always first in everything we do. And then it's fearless. We outline audacious goals at being number one in everything we do, and out of the eight products that we built together, we are number one in all eight. All of 'em with over 50% market share, and there was no number two. And so the ability to execute with that type of precision, customer-driven and the courage to do it and understand what we know and what we don't know. Coming together one more time, I mean it's really exciting, it will be a new definition of 20 somethings in a startup. >> So, getting you the last word Antonio, as you looked at John's chart with those 10-year blocks and the garage has been around Palo Alto for a long time. >> 82 years. >> You guys have seen a lot, 82 years, you've been through a few of these and you're still here and still doing a great job and still winning. So, as you look at that from your current position as CEO, what goes through your head? How are you making sure you're keeping ahead? How are you avoiding the Clayton Christensen Innovator's Dilemma, to make sure you're killing your own business before somebody else kills kind of the old stuff and making sure you're out in front. >> When I became a CEO, in the transition from Meg to me, I established three key priorities for myself. One is our customers and partners. Keep them at the center of everything we do. That's one of our core values. Second is innovation, innovation, innovation. Innovation from a customer-driven approach. And third is the culture of the company. And what a great example here with John, you know, leading an iconic company for decades. And so to me, I have been working very aggressive on the three of those aspects. And I'm very pleased with the progress we have made. But, now is about writing the next chapter of this company. And in order to write that next chapter company, you need to have a strong alignment at the top, all the way down, what I call ropes to the ground. So, fun enough, John is going to be in my event here in a couple of weeks. We'll bring the leadership team, the top 400 leaders, talking about how to disrupt yourself and how you pay for the company into the future. And the future, as I said, is we see an enterprise that's edge-centric, cloud-enabled, and data-driven, delivered as a service. So we are going to be the, as a service company with an edge-to-cloud platform that accelerates business from the data. And the combination of Pensando technologies and engineering capabilities, with our vision and our own intellectual property, we think we can deliver those unique experience for the customers in a more agile, cost-effective way and democratize the cloud, as John say, for the world. So, I'm incredibly excited about doing this. And who thought that John Chambers and Antonio Neri would be here, you know. And the reality is it takes leadership, so I value leadership, I value trust, and this partnership is built on trust. And we both have the same values. >> I appreciate you taking the time. I mean, we're going to talk about the products a little bit later. We've got some of the deeper product people. But, you know, I think the leadership thing is so important and I think it's harder. I think it's hard to be a great leader, it's hard to lead through transitions, and the pace of change is only accelerating, so the challenge is only going to increase. But I think communication and trust is such a big piece. I saw Dave Pottruck speak many, many times and he's very, very good. And I asked him, 'cuz we had a thing at school. I said, "Dave, why are you so good?" And he said, "Very simple. "As a CEO, my job is to communicate. "I have three constituents. "I have my customers, I have the street, "and I have my employees. "And so I treat it as a skill, I practice, I got a coach, "and I treat it like any other skill." And it's so hard and so important to provide that leadership, provide that direction, so everybody can pull the rope in the same direction. Nothing but the best to both of you and thanks for taking a few minutes. >> Thank you. >> It was a lot of fun. >> All right. >> It's a pleasure. >> Thank you. >> He's Antonio, he's John, I'm Jeff. You're watching theCUBE, from the top of Goldman Sachs in Manhattan. Thanks for watching, we'll see you next time. (upbeat music)

Published Date : Oct 18 2019

SUMMARY :

Brought to you by Pensando Systems. and it's really about Welcome to the New Edge. but now he's the chairman of Pensando, And we're starting a new one, which is why you got involved. And have the courage, really, to go challenge So you must have, knocking on your door all day long. John and I share the same values for passion And the fun part is, we can almost and the technology side, not only we can But all these customers have been engaged with you but just ask how the CEO spends his or her time. on the road talking to customers. What are some of the things you thought about in the way you deliver the value proposition and the ability to move for that. And now have this cohesion as you keep saying, And so the ability to execute with that type of precision, and the garage has been around Palo Alto for a long time. So, as you look at that from your current position as CEO, And the future, as I said, is we see an enterprise Nothing but the best to both of you Thanks for watching, we'll see you next time.

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Muneyb Minhazuddin, VMware & Pierluca Chiodelli, Dell EMC | VMworld 2019


 

>> Narrator: Live, from San Francisco, celebrating 10 years of high-tech coverage, It's theCUBE! Covering VMworld 2019. Brought to you by VMware, and its ecosystem partners. >> And, welcome back here on theCUBE, we're at the Moscone Center here at downtown San Francisco. Gorgeous day outside, by the way. Picture perfect day. Chamber of Commerce weather, but a lot of big news happening inside here for VMworld 2019, along with John Troyer. I'm John Walls, we're joined by Pierluca Chiodelli, who's the Vice President of Product Management at Dell EMC. And, Pierluca, good to see you, Sir. >> Thank you, it's awesome to be here. >> Great, thanks for being here. And Muneyb Minhazuddin, whose the VP of solutions product marketing at VMware. And Muneyb, I know you're right just hot off the presentation stage. >> Yes I am. >> Catch your breath, it's all going to be fine. How was your audience? I'm sure standing remotely. >> Yeah, it was thirteen hundred plus >> Excellent, yeah. Been a big week, already. >> Of course it has, yeah. >> For you and your team. So, first off, let me just, let's step back, talk about the vibe of the show, the theme of the show we saw Pat on the stage. >> Muneyb: Perfect. >> About an hour and a half this morning, just your thoughts about day one and the big announcements that VMware's been making. >> It's been a great week, and it's actually been a great approaching week. As you know, on Thursday we announced intent and acquire both Pivotal and Carbon Black for close to about $5,000,000,000. So, that's, kind of a big announcement by itself, and then how do you kind of bring in and keep day one where you're not too focused on those two, but get the narrative of VMworld across. And really, you know, where we have, you know, CUBE has been with us on this journey for a long time. >> Right. >> We've seen that data center shift into kind of two tangents. One is, you know, workloads into data center break out into public clouds. Second, rerouting into cloud native applications. And, if you've seen our strategy wall when that was kind of the key messages. Hey, we're embracing both the modern app development, the focus on Kubernetes and Tanzoo announcement, was all about to say, "VMware platforms ready "for the breakout of both tangents." First, Cloud Native, we've got Kubernetes, we're bringing it right into vSphere, so that everybody in the audience can support it. Second, the breadth of our cloud everywhere, right, so, we've gone from Amazon to IBM to Google to Ajour. So, it'll give you the infrastructure for your workloads to be your choice. Modernize or migrate. (chuckles) That was a key message for us to kind of land today. For a lot of our audience who are kind of stuck in that same piece of, "What am I doing with my workloads? "What is that platform I got to build on?" And, you know, the key foundational platform being VMware Cloud Foundation. Right, that was our strategy, and I think last year we called out VMware Cloud Foundation in Pat's keynote, because I wrote it 44 times. (laughs) (group laughter) We didn't do it that many times, this time. We only said that's the platform that lands in Amazon, GCP, Ajour, IBM, and 4,200, you know, cloud provider partners. That gives you really that public cloud extension. The second part being modern apps, Kubernetes is a new, kind of, modern app development platform, vSphere is embedded into that project pacific and the whole Tanzoo announcement, right? So, really, a powerful message, what do you think? Was that successfully landed? >> I think so. John, do you feel good about what you heard today? >> Yeah, absolutely, I think VCF is super interesting. I'm also kind of, so there was an announcement today also about the Dell Technologies Cloud Validated Designs for using VCF. So, VCF the layer, which is kind of the VMware stack with some extra magic in it, that can be in, can make a private hybrid cloud, you know, everywhere. So, talk to us a little bit about Dell Technologies Cloud. As I call it, "DTC." The, it's a lot, there's a lot of stuff in that as well, so, but we have two very complicated solutions stacks that are, we're talking about now, so. >> Yeah, absolutely. >> Can you talk a little bit about the validated design and what came out of that? >> Absolutely, so before we go into the validated design, I think it's very important as Muneyb said. When we think about the Dell Technology Cloud, really, it's a component of the best (murmurs) technology from our storage, networking, and also compute, but we did the VMware VCS on top. So, we work very closely with VMware, and today we are announcing today the Cloud Validated Design. As we announce at the Dell Technology World in May, we said Dell Technology Cloud is this, now we want to tell to the people, how you can easily deploy this. What is make this tangible? So, what we are doing today is rapid time to value. We did design and pretested configuration, that we put in Dell Technologies Cloud Validated Design, as we said. The other important things as Muneyb said, right? It's... And, I heard this also from theCUBE. There was a debate with Stu and other people about, what is the Cloud? How I deploy the Cloud? When we think about Dell Technologies we speak with different peoples, and two set of peoples. One is the app, right? The Cloud app, all the app people that, they want to build have all the automation, DevOps operation and all these things. But, behind those people, there's still an infrastructure. So, we are speaking on both things. So, it's very important this paradigm is there, where you can have people that they can consume the technology, and understand how to build the infrastructure to be automated, and build that automation for the Cloud. So, that's what is the Dell Technologies Font Validation Design. Right. So, one of the biggest things here that we announced, is not only the Cloud Validation Design. It's the first one but also the ability to have compute, storage and network together, and also use it primary storage as a primary citizen of the VCF. So, we should talk about that later but that's-- >> Absolutely, and I think to catch onto that, you know, talking about the applications et cetera, you know, again, in the evolution of Cloud, and we've been on the journey for 10 years is, we've had, the first few years of the Cloud journey was, felt a little like a one way street, which was, kind of meant where people were shutting down data centers and going to all these public cloud providers, was always a one-way street. Now, VMware, and if you followed us closely, we had a service call VMware, you know VCHS, which is VMware Hybrid Cloud Service before the vCloud Air and then we came out with this solution, right? The idea was, we thought there's going to be movement back-and-forth but it wasn't the case. People were seriously shutting down and going one way. As we made all these partnerships of you know, Amazon, IBM, we started seeing, and you heard stories of IHS, Freddie Mac on stage where they take six weeks to move 100 applications one way into the Cloud, customers started asking us some questions, say, 'If it's so easy to go that way, is it also that easy to bring it back?' >> Come back! >> Right? And, that kind of lead to the whole kind of Dell partnership, Dell announcement within the Dell Cloud Foundation, you know, VMware Cloud Foundation, Dell Technologies Cloud Platform to say that, "Hey, it's actually..." There's a notion of not going from hardware-specific, you know, just high-tuned for workloads to commodity hardware in the Public Cloud. There's now a need for having common hardware platform on both on-PRAM, off-PRAM because there is a need for customers to take EC2 workloads or, you know, Ajour workloads and bring it on PRAM again. That was just a notion of how fast it is. I add that point because it is so critical to know that your hardware is performing in tuned, to perform for a high business critical applications. People forgot about them the first few phases of going to the Cloud, and now as they think about a hybrid, true hybrid Cloud nature, they want optimal performance in the software layer, in the hardware layer. You know, hence our announcement of Dell Technologies Cloud, Cloud Foundation, Validated Design. It's really supporting that customer notion. >> So, it's like this optimal, or maximized flexibility is what you're trying to give people. I mean, is that-- >> Pierluca: With the Cloud simplicity, that's really the key. >> But what drives that? I know that you have, you've, you know, whether you're on-PRAM or you're off-PRAM, you're going to decide what workload's going to go on what space on, so forth, but is some of that kind of hedging bets for future workloads because you can't predict where they're going to be done or where you want them done? Or is it just providing flexibility today, and let's not worry about tomorrow? You know, it just seems like there's a lot of runway here, if you will. >> Yeah, and I think there's no right or wrong answer. One of the big workshops I do with our customers is really kind of say have you figured out what's your three to five-year application strategy? Because again, in that first phase of that fast migration to the Public Cloud, people were just like CIOs I know, it's like, I have a cloud for strategy, what does that mean? I'm shutting down all data centers, I'm going to the Cloud. Right or wrong, and that's my Cloud First strategy. Now, what they've come to realize is not all workloads work effectively in the Cloud, right? So, they kind of like, hey, put an application strategy to say what are the most optimal applications that will get the benefit of Cloud? These are like, e-commerce retail. They have to have, you know, Black Friday, expanding elasticity. If you got no slow, mundane, you know backend processes doing batch processes of massive storage of in a bank ledger in the back end, they're not going to get that elasticity. I know what it is, I know how many, you know, batch processes I got to run. So, people are getting smarter about which ones get the benefit of, you know, modern app development, or Cloud elasticity, which ones don't really need to have that. So, we've seen best practice customers actually have a very good app strategy, three to five years, and then decide how much of my app strategy is gone to the right, you know, or gone to the left, right? It's pretty much to say, "I don't have to change." 60, 70% of my Eastern European customers, their banking ledgers are still on mainframes. They're not in a hurry to go to the Cloud, whereas, you know Fintech on the East Coast is going, "I'm going to the, I'm going to the Cloud", right? So, it's really that strategy that's, they should take the app strategy and decide what the infrastructure strategy is on the top shelf. >> I think from the storage business, we see that really clear, right? The app is definitely what is moving the things, right? It's not, people they're not thinking anymore because the transformation is in the way that you consume the infrastructure. They not thinking anymore about what I put there, but is about what app I need to run, how I build my app. So, it's the environment. And, I don't think personally I meet a lot of customer. There is not one right way or wrong way, it's an end, right? As you can see also in VCF we have Vsend, VxRail and primary storage. If you look at two years ago, we will be sitting here and say, you know, "It's only this, not the other things." When we, I been in governor conference, three years ago was like, it's all Cloud. It's reality is the world, the information technology world is always the same, where is a natural genius things. Because people, they need to have the trust, right? You cannot run your entire things on something that you don't know or you didn't prove. So, what we give here today with our technology is the flexibility. You can have a Cloud approach, but use the trusted PowerMax, for example, in conjunction with Vsend, in conjunction with the Unity. So, not all these is the proof that you can preserve your investment. But, is the proof that you can start to build those up. And, if you've seen what paths say today, then those app can live everywhere. So, you can go, you can move, it's much easier to move, and you can just trust what you're doing. >> And, you hit an important point on the move part, right? And, people are so easy, like, "Hey I moved a thousand applications in six weeks "to VMC and AWS." The fundamental notion where that was not possible before, was compute, network, storage. Like, we've been doing vSphere for a long time, you know that. And, it wasn't that easy because what used to happen is people thought, "Hey, a virtualized computer, I can move it." But, what did not happen as you moved that, was your databases, you know, your storage, rules didn't follow you into the Cloud. Your networking QOS and, you know, policies, and you know, priorities didn't follow you into the Cloud. So, that was kind of like, you know, you know, I'm an Australian, so it was a half-assed solution, right? (group laughing) So bear with my language, right. It was a half-assed solution, but really what needs to happen is your compute, your network, your storage has to all work together. And, that's where Cloud Foundation was powerful. And, what we're lighting with this Validated Designs is also that capability that your computer, or storage is one unit from a app. Once you package it and make it available in all the platforms, then that migration becomes six weeks, two weeks to move that. Because once you break it apart, it's a nightmare. There's not a lot of folks who have survived database migrations. (laughs) >> I mean maybe Pierluca, you can kind of sum us up here. This conversation's been a lot around evolution, right? And, there's also been an evolution of data center design and what to expect with that, you know, just buying things off the shelf and getting a Var and, you know, the VMAX, and we've been through this whole, and now, we've talked about VxRail, which can be part of this solution. But, can you talk, just, maybe, take us in, take us out with the, or into the future with the Dell Technologies Cloud as the idea of the Validated Design, the idea of this stack from Dell Technologies in storage et cetera, what can we expect in the near future? And, how much guidance will folks get? >> Yeah, absolutely. So, without breaking any NDA things, but this is only the first step. So, the Cloud Validated Design is just the first step where we said, 'Okay, we are tasked in this, "we putting this together." We are working very closely to also solve the entire things that VCF allow you to do first day deployment, allow you to expand the infrastructure, and allow you also to do life cycle management. For example, with the VxRail we already have the life cycle management part. We are working in way to do that also for our storage and other things. So, if you think about that then it becomes as you said, all the policy we put, like with Vworld, will be strategically in that sense, the policies can be carried over. So, then you can go to VMC, you can go to another place where the software and infrastructure can move back. So, because people can do this on PRAM, a replicate exactly but not only replicate the application, but replicate the (murmurs). What do you do on the QOS, all these key things that makes people running enterprise application, right? So that's, I think, it's very exciting moment. I think it's just the starting of this dream. >> Absolutely. >> Gentlemen, thanks for the time. >> Thank you. >> And you're all, you paint a pretty exciting future, don't ya? >> I hope so. >> So, I can't wait to look forward to even VMworld 2020? >> Wait 'til Barcelona, come on? (laughs) >> All right, well I'm not making that road trip, so unfortunately-- >> We going to more out there. >> But, Barcelona's going to be good. >> Yes, thank you for having us. >> No, I'm not the best guy, so, all right good. Hey, gentlemen, thank you for the time. >> Thank you >> Thank you. >> I appreciate it very much, great discussion. >> Thank you very much. >> Thanks for having us. >> Back with more from San Francisco right after this. (techno music)

Published Date : Aug 26 2019

SUMMARY :

Brought to you by VMware, and its ecosystem partners. Gorgeous day outside, by the way. the presentation stage. How was your audience? Been a big week, already. For you and your team. that VMware's been making. And really, you know, where we have, you know, So, really, a powerful message, what do you think? John, do you feel good about what you heard today? can make a private hybrid cloud, you know, everywhere. So, one of the biggest things here that we announced, As we made all these partnerships of you know, Amazon, for customers to take EC2 workloads or, you know, So, it's like this optimal, or maximized flexibility Pierluca: With the Cloud simplicity, I know that you have, you've, you know, is gone to the right, you know, or gone to the left, right? But, is the proof that you can start to build those up. So, that was kind of like, you know, you know, and what to expect with that, you know, just buying things So, then you can go to VMC, you can go to another place going to be good. Hey, gentlemen, thank you for the time. Back with more from San Francisco right after this.

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Charles Meyers, Equinix | VMworld 2019


 

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019. Brought to you by VM Wear and its ecosystem partners. >> We're back live >> here on the Cube Of'em world 2019 that Mosconi Center, Downtown San Francisco along with stew Minimum. I'm John Walton. Thanks for joining us here Day one of our three days of coverage here via World 2019. We're now joined by the CEO of equity. Ex Charles Myers is with us and a cube rookie. We >> love that. Nice to have you on the ship here. Pleasure. Thanks for >> being here with us. Let's let's talk about first big picture here from the higher level, the whole multi cloud hybrid cloud movement. What's going on now with the Enterprise? Your perspective on kind of where we are in that shift, if you will, or that transformation and what's what's driving it? What what's what's creating all the. >> But you get that question a lot, right? People ask me what inning O'Ryan question. Um, you know, it's a regular >> is so what way? Well, >> you know, said I would say a couple of years ago, you know, people said, I don't think that I think the national anthem is still being played kind of thing, you know? And, uh, I think the game has probably started to know, but But I still think we're very early innings. Um and, uh, you know, I think I'd actually bring it up to even a higher level and talk about what's happening in terms of how companies were thinking about digital transformation and what I what I think is happening is it's becoming a board level priority for cos they can't afford to ignore it. Um, you know, digital is changing the U no basis for competitive advantage in most industries around the globe. Um and so they're investing in digital transformation. And I think they're gonna do that, frankly, independent of whatever macro economic climate we operated, Um, and so Ah, and I think you know the big driving force. Probably, you know, individual transformation today. So the cloud on DSO and what we're seeing is there is that, you know, is a particular architecture of choice that's emerging for customers. >> So, Charles, give us a little >> bit of a scope of your world because, you know, there was a move many years ago. We used to say in the I t industry, you know, friends don't let friends build data center because there's only a handful of companies in the world that are good at it. I believe your company's one of s O and not only, you know, even, you know, you talk about the megastar providers like, you know, Google and Amazon. They actually don't build many of their own data centers. They partner with certain companies and and you're one of the first companies that I talked to that was, You know, when you talk about how we position multi cloud today, well, you know, let me put some gear in an equinox environment, you know, have that direct fiber you know, into AWS or Azure in the lake s O. That was early, and we've been talking for a while, so it gives a little bit that that that broad look, you know, because from the big public cloud, you know, they're spending tens of billions of dollars a year to build that out. So, you know, and often your real estates a big piece of your world's >> absolutely and well, we certainly like to think we're pretty damn good to build an operating data centers. But >> there actually are a lot of >> people to build, not break data centers and and, of course, the clouds Dubai from third parties. But they, uh, you know, they build some of their own, and they do buy from third parties as well. We think we occupy a pretty special place in the overall data center landscape because, candidly, people, you know can buy credible data center capacity from a number of players what they can't but they really want, though, is not so much a data center as they want to connect to somebody specifically, Um, and that's where Equinox is really different. You know, with 10,000 you know, customers inside of our digital ecosystems, you know, And we operate in 200 data centers across 52 markets around the world. And, you know, we represent something very special. And it's that interconnection piece there really differentiates at clinics. From the rest. >> You've had some, I guess expansion news in terms of partnerships with the, um, where that you announced talk about that a little bit if you would, but how you've grown that relationship. And what do you think that'll take you? >> Sure. And it bridges a little bit back to suit earlier question to which is, you know, kind of What what role do we play and how is it, you know, frame in the overall cloud landscape? What was announced today was a preferred partnership with between ourselves and and, uh, and now Veum wear and and also Del to deliver the VMC on Del um you know, offering which is really aimed at the sort of hybrid cloud requirements for enterprises, customers who have workload, a set of workloads, some of which may be very well suited to public cloud. And they may go either native on AWS or with of'em CNW s type solution. But a >> lot of >> times they, for a variety of reasons, are looking for a hybrid cloud solution on, and they want to implement that on private infrastructure. But they would like to get the benefits of clout they would get, like to get the simplicity, that flexibility as a service convenience. But they need the control, the compliance, the predictability and the performance that private infrastructure allows. And so where that's what that's what the solution is all about. And were there were the preferred global cola partner for that solution. >> And do companies have a pretty good idea when they come to you about what they want to do and where they want to do it? Or do you have to shepherd them through that a little bit? Because there are a number of factors that would think that go into that consideration? >> Absolutely. And >> I would say it's more typically the ladder. There are certainly >> some who come with a well developed, you know, sort of view on >> things, but it that often >> changes to some degree, and and we we like to think of ourselves. As you know, it's probably an overused term in I T. But it's as a trusted advisor in terms of helping a customer think through. It's >> really one of the great things that I think >> both of'em where and Equinox are positioned, as which is somebody who doesn't bring, say, here's the answer. Instead, they come and say, Look, the answer probably depends on a lot of factors, and so you may want a private cloud solution. You may want a public cloud solution. You probably want a hybrid cloud solution and a hybrid multi cloud solution. So let's talk through what you're trying to accomplish and how we can get you there. >> Yeah, Charles, you know, we know that things were going to change, and the advice we always give to practitioners is whatever you deploy, you need to be able to have the agility and have options. So that a decision you make today is not going to freeze you from doing something in there. Absolutely. A lot gets talked about in the multi cloud world. What is portable and what things were moving. And, you know, we know KUBERNETES is not magic. Right? Um, your your company must have actually really good view of things going from the public cloud to my own racks, too. Moving sideways because many times moving between clouds is just moving between Rose and your data centers, right? Or over some connection gives a little insight what you're seeing. Yeah. What's the trend along >> that line? You bring up a really great point and one, Frankly, I think our you know, our sales teams and are are, you know, solution. Architects are constantly talking to our customers about which is fruit future proofing your architecture because you don't know kind of what your needs are going to be tomorrow, Um, and so being able to deploy infrastructure in a way that has greater agility and flexibility is really critically important. And that's why putting private infrastructure immediately proximate to the cloud, being able to get to the performance benefits the economic benefits of that is really key. So that's that's definitely something we're seeing, you know, as a critical part of the conversation with our customers. >> How about EJ computing? That's something that touched on a little bit this morning. But, you know, I'm sure you've got some strong feelings about where we are >> today. You know, it's funny because I always I always telling everybody inside my company around. I said, Be careful about the word edge because one person's edge in another person's court, right, you know? And so, um, you know, we actually talk about eh? Quinyx as really the best manifestation of the digital edge today, and perhaps that sounds somewhat self serving. But I would say that when you look at people who want to place infrastructure geo geographically distributed way and they want to interconnected with clouds with networks with other members of their sort of supply chain. Equinox is really best solution for that in many, many cases. And so we really talk about EJ oriented solutions with our customers inside of our are, you know, sort of population of 200 data centers across 52 markets today. Now, when I when typically I think when you're hearing edge today people are talking about an even more geographically distributed footprint that is out, You know, closer I ot sensors or closer to, you know, customer endpoints and those kind of things, Um >> and I I think that will happen over time. And I >> think people talk about compute storage moving closer to that edge. But >> I think that's gonna, you know, >> take place over a long period of time. I think five g once it's fully dense, ified and deployed. I think we'll start to drive some of those applications. But we're seeing today is the current digital edge at a quinyx works very well for most of these edge related applications. >> So what would you call it then, if it's not edge? Because you said one >> man's, we do call it yet. Yeah, right. We call it a vigil. Some people might operate out there as a >> core business right into them. That's the core you raise. An interesting point Depends on your perspective and how you see it. So we called the digital and you think from the telco side of that slate mobile applications, mobile devices. You know, we all know about the usage trends. What you see in the last 10 15 years, that's good. Just explode. So how are you preparing for that on slot? Because, you know, five G's coming >> it is. Well, we're actively >> involved. In fact, we haven't We've had real success in a number of I would call him EJ sensitive Reg related ecosystems, digital payments, you know, connected car these things and people love to talk about autonomous driving. The reality is that most autonomous driving, Um, you know, interactions are done on boards. You you don't even have time to go out and making a request to the cloud. Right? You know, But other connected car value propositions that do interact, you know, with, you know, with of farther edge are things that we've actually been working really closely with equipment providers and service providers on, and they're having great success in implementing those things. Using at clinics is part of the architecture. All right, >> Charles, how about security? You know, when you live in this multi cloud world, you know I need security that can living across the environment. How does a clinic make sure that it's a trusted partner in that? That whole security store? >> There's a variety of sort of layers to it, you know, you are the biggest response to be we have specifically is physical security because people are trusting their infrastructure to reside in one of our facilities, and it needs to be physically secure. So there's five layers of security between the front door. I know you've toured one of our facilities and have gotten the full experience of all the biometrics and all the checks and balances that occur in terms of being able to someone to being able to gain access to the facility. So there's the >> physical side. Then there's >> really, you know, sort of virtual or, you know, ah, digital security. And you know what we're doing there is really cultivating the ecosystem of providers. We have a number of really sophisticated customers who are delivering cloud based security solutions. VM. Where is one example of that? But you know, there's a variety of other customers that have a sort of, you know, security oriented value proposition companies like C Scale and other people that are really doing that well for customers. So I think that, you know, we're really more about cultivating that full ecosystem so that customers have access to the full portfolio of security tools that they need. >> Charles, Thanks for the time. We appreciate that. And I do want to congratulate you on having probably the strongest team showing >> of the Cube so far. Take, they have Charles do today. Everybody All right, That's the equities culture, all right? Trust me, they're clapping. I expected a little more of around next time we'll work on it. A good deal. Thanks for being with us side your baby. Thank you very much for big connects. Back >> with more where we're alive. Here in San Francisco at Veum World 2019

Published Date : Aug 26 2019

SUMMARY :

Brought to you by VM Wear and its ecosystem partners. here on the Cube Of'em world 2019 that Mosconi Center, Downtown San Francisco Nice to have you on the ship here. Your perspective on kind of where we are in that shift, if you will, you know, it's a regular you know, said I would say a couple of years ago, you know, people said, I don't think that I think the national anthem and not only, you know, even, you know, you talk about the megastar providers like, you know, absolutely and well, we certainly like to think we're pretty damn good to build an operating data centers. you know, customers inside of our digital ecosystems, you know, And we operate in with the, um, where that you announced talk about that a little bit if you would, but how you've grown role do we play and how is it, you know, frame in the overall cloud landscape? But they would like to get the benefits of And I would say it's more typically the ladder. As you know, it's probably an overused term on a lot of factors, and so you may want a private cloud solution. And, you know, we know KUBERNETES is not magic. You bring up a really great point and one, Frankly, I think our you know, our sales teams and are you know, I'm sure you've got some strong feelings about where we are And so, um, you know, we actually talk about eh? And I think people talk about compute storage moving closer to that edge. is the current digital edge at a quinyx works very well for most of these edge related We call it a vigil. Because, you know, five G's coming Well, we're actively that do interact, you know, with, you know, with of farther edge are things that we've You know, when you live in this multi cloud world, you know I need security that can There's a variety of sort of layers to it, you know, you are the biggest response to be we have specifically Then there's But you know, there's a variety of other customers that have a sort of, you know, security oriented value And I do want to congratulate you on having probably Thank you very much for big with more where we're alive.

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Byron Hill, Movember Foundation | AWS Imagine Nonprofit 2019


 

>> from Seattle WASHINGTON. It's the Q covering AWS Imagine nonprofit brought to you by Amazon Web service is >> Hey, welcome back and ready Geoffrey here with the Cube. We're in downtown Seattle, actually, right on the water from the AWS. Imagine nonprofit event. We're here a couple weeks back for the education version of this event. First time to come into the non profit of it, and >> we're really excited to have our next guest. I knew a little bit about this organization before. Now we know a lot more. As he came off his keynote, he's brought Excuse me, Byron Hill, global head of >> technology for the Movember Foundation. By a great job on the keynote >> in the bay here to talk to you. >> And I think you came further than anybody did. Any other hands come up? I couldn't see the audience. 1000 miles, one >> I actually asked with from. So my whole stick around, you know, being from Australia 8140 miles to Seattle lost its appeal. If I'd said half Are you from 10,000 miles? >> Yes. Yes. We're glad we're glad you made it so that for the people that aren't >> familiar with them. Forgive him. Kind of a quick overview, Absolutely so in November >> is one of the world's largest men's health charities. We focus on three areas of men's health. Prostate cancer, mental health and testicular cancer. And every year we have annual fundraising campaign where we encourage men and women to fund. Rise for our cause is >> so Men's health is a really tricky situation. Let's met with GAL. She's like, Yeah, I'm going to do this. Start up. I'm gonna help. I'm gonna help all my male friends get to their doctor. Please. I was like, That's not the problem. The problem is, I never want to go in the first place. I don't want to talk about it. They want to acknowledge it. You know, they don't want to get their colonoscopy. They've heard horrible things about the prostate exam. So this is a really challenging thing to tackle. So how did you guys decide to go after it? How are you doing it a little bit differently so that you can have some success and he's not easy to operate areas. >> We realize that men's health was in a state of crisis. Men live on average sixties. Lesson. Women. And as you say, it's because way sit on the couch. We don't let things. We don't take action as opposed to women who always talk to themselves and should get out there and get something checked. So focusing on areas such as prostate cancer, where we know the family, history and ethnicity really important factors around these disease types and really targeting those populations and making sure we can have a big impact. We also spend a lot of time looking at survivorship. But how we can help people through that journey and understand what that journey looks like and help them actually have a really positive outcome At the end of it. My oh suicide is a huge area. Focus. One man every minute globally will die by suicide. And while that's not a uniquely mild disease, three out of four suicides a mile to really try to develop unique messaging, to talk to men in a very direct way is being one way we've I tried to get a cut through to really make a difference, right? >> So the mustache is in November in November, How did that come together? So you know, you've got these very serious diseases that we're trying to address a really big global problem. And you're coming at it with this kind of fun, kind of tongue in cheek thing. Movember. So for the folks that aren't familiar, what is movin, roll about? How did it come about? And really, what's the impact that actually, he has a huge impact with you outlined in the keynote? >> Absolutely So remember, started with two guys in a pub talking about fashion trends. They got onto the fact that the mustache had been the mainstay of seventies and eighties fashion and all but disappeared in the nineties. They just started to bring the mustache back as a gag. They got 30 mites, my yoga, robust ashes. They raise $0. They realized that papal complete strangers in the street. We're coming up to them asking about the mustache. What's that thing when you leave? And they realize the power of the mustache was something much more created conversations and allowed people to connect with one another to create an environment. We were able to talk about men's health. That's where we started. We never intended to become a men's health charity, but fast forward to 2009 and we've had over 6,000,000 people participating in a fundraising campaigns in the top 45 engineers globally and have funded over 1200 men's health programs. And again, all starting with two guys and pub. Having having a conversation about fashion trends >> you have, The numbers are amazing. I >> think you said S O start in 2004 and you guys were raising over $100,000,000 a year. How does it tie back to the mustache? Is just a conversation starter? No, by the way, this is why I'm doing it and please go go to the Web site. One of the mechanics. >> It's all about fun. Originally, the idea of the moustache was just fun. Just grow a mustache. Race and funds. That's it. We've really matured and progress in the last few years around really focusing in on the importance of men's health. So it started as a fun thing back in the day, and now we still try to maintain the fund. We also have a serious message to get through. So, quite literally, will ask people to grow a mustache last. Him too host and van will ask them to move. We've got a whole range of different fundraising ideas, and the idea is to absolutely get people raising funds in November. Getting as many people as we can to sign up and to grow moustache is and two doughnuts. So that's quite literally how we do it. And then we invest those funds back into women's health records. A >> great Well, I can assure you, after today we will be. The Q team will all be doing their best to get them. The mustache is there in a couple of months, but >> you had a >> lot of other really interesting messages within your within. You're talking about a culture of innovation, Mom. And everyone is always struggling. How do I and still a culture of innovation, especially in a large organization? You had a great quote. You're not the 1st 1 ever say it, but you said it with such passion, and clearly it's fall in love with the problem, not the solution to many people especially intact. Yeah, they want to talk about the attack. They don't want to talk about the problem. How do you know X ticket that? How do you instill that in your team. And how's that be really been a great driver for your success in development as a zone organization? >> Absolutely. So you're quite right. Paper will jump to the solution. And it's not just technical. People, like most people will come to you with a solution because I think they're actually helping. They think that they know exactly what the problem is to really just trying to position that to say, Well, let's get really clear and say Fall in love with problem Get really clear around the outcomes, withdrawn and deliver. Think about the experience is withdrawn. Give people here and then think about the technology. I talked about bringing the community into the conversation. Imagine the power you can have by bringing the community at the table when you're designing a new product. We try to do that all the time having a man in the room that suffered from prostate cancer. The insights they give you. We're very quickly highlight that you may have absolutely no idea of what the problem is. I talked a lot about assumptions. We form assumptions in her mind that crystallized. We have this bias and you have to challenge yourself to constantly go back to the coalface and look at those assumptions. Are they right? Are we solving completely the wrong problem Here you can deliver a great solution that completely misses a problem. So how do we do that? We encourage people to think about the problem. Immersed herself in the research. I talked about an example in testicular cancer. We spent three months on understanding the problem. Three months we spent four weeks on building a solution, and that was for a feeling that we didn't quite have the confidence that we knew what the problem. Waas. We wanted to know what itwas who wanted to delve into that research and really engage with people. Engage the community to get a deep seated understanding of what we were trying to solve. Right? >> Another PC talked about Is the community the importance of the community and really said the community is the why really powerful statement And I don't know people. Sometimes I think, think of community 10 gentle They're not really is the purpose for what? You know why you get up in the morning every day and why you do what you do. You have that come about. And how do you make sure that that stays, You know, clearly in focus for everyone. >> It's a really important point, and it's why we exist. And for us, it's a mobile rose and most sisters and the men that we serve. So how do we do it? We have to constantly anchor ourselves back to the point that there are means and means of men out there suffering from this desert diseases that we support. We want to create a better world for them so we can a line around the Y. If everyone in the organization understands why we're doing the work, it helps us deliver some amazing outcomes and again, the context of having people in the room, the community being part of the conversation that you're having gives that really sense of context. And it hasn't been easy. It's taken time to get there and you can't involve. I give an example of 20,000 people responded to a survey. You know, it doesn't have to be huge amounts of data. The voice of one or two people could be enough to provide unique insights. They give you a real sense of purpose and really give you a sense of what you're trying to change >> right? The third piece, he talked about the third leg of the stool, if you will. His culture. Onda geun driving, innovation of culture and your example you gave him the key note was phenomenal, which is when your team, you know, found a problem and asked you for approval on the $500 fixes. And you said, you know, empower your people to find the problem to solve the problems out Me and I think it's such a great message. And you spoken depth about learning about a screw up a failure and really identifying that as a terrific learning opportunity. You know, where did you learn about that kind of cultural approach? How do you keep that up? Because that is really the key to scale. And I think so many people are afraid to trust and afraid to have kind of blameless. Blameless postmortems is another phrase that we've heard so important to enabling your people to actually go out and accept. It's not easy, >> and how do we learn, Like all good things we did on the fly like if you're facing a situation where you've got a major piece of work that's kind of screwed up, and it doesn't do what you think it's gonna do. We had two choices. We could try to fix it, and I just knew we weren't gonna get there. It's a really using it as an opportunity toe positively reinforce what we should be doing that was learning. We had a really narrow opportunity to learn and learn in an in depth way. And how do we develop that culture we had to spend that time? It was really consciously thinking about when you got a team who are not feeling a lot of love there really worried. They actually concerned for their jobs, refocusing their their effort, giving them conference, telling them I've got your back and ultimately it helped us create this coach where people can proactively go out there and solve problems and my example of the business case or a showcase every single time we will go for the showcase, getting people to talk about how they're solving these problems, what is the problem and actually putting a proof of concept in or showing us that an example of what it looks like that's taken a long time to develop that culture, however, it's been absolutely worth it. >> Yeah, that's great. And you gave you gave the audience three challenges. At the end of the day, I was pretty interesting that weren't in there because they kind of encapsulated there kind of your key three themes that was, you know, really understand the problem you're trying to solve. I talked to people in the community. I like that. Don't presume you know what's going on. Talk to people. And then the last thing is encouraged. Three people to start working on the problem. Don't start working on it yourself. But again, you know you're going to have such a good grasp on engaging the team to the benefit of the whole great great messages >> over the year. Or didn't appreciate the homework I gave them to go. Go back to their desks on Monday morning and try these things. But I firmly believe that you know those three challenges and they're only small like this is not about trying to solve world hunger. This is just starting with something small in your business that you can look at. You can get two of your people 23 other people to focus on that validated the problem and look for ways around it. So it doesn't have to be a huge a group of people just getting a stock. And I've already talked to a number papal off to the canine who who really said that really resonated just starting that conversation. Small in that that I did a snowball and eventually growing as part of the organization. Right culture is something which takes a huge amount of time to get right, and I go in starting small one and letting that grow and permeate and do as much as you can do to reinforce that culture within your organization. Really living and breathing that cultures is important. But >> even those starting small your guys goals were huge. I mean, your goals are to cut to cut the prostate and the testicular percent, 50% and drop the suicides by 3/4. So, you know, it's a really interesting approach. Start small, you know, focus on the small, but but you clearly have a really big goal is my >> goal, and we know we can't achieve those goals by ourselves so way collaborate as much as we can with others who have similar missions and trying to band together. And we realized very early on that bringing together the best and brightest minds in the world to solve these problems was absolutely essential. We couldn't do it myself. So forming those network says global networks of experts researching constantly evaluating that research, making sure we're having to cut through and with nests in the process of scale in those programs that have shown great outcomes to reach the lives of means of men. So it's again starting small, proving these ideas out there looking to scour those ideas to reach frankly means in England. >> All right, Byron, we're almost out of time. We've got about 10 weeks until the month. Formally. No, it's November for >> me knowing this. So how do >> people get involved? What should people do? Give us give us some concrete tips for the audio? >> Absolutely, absolutely. So, first of all, you want to go to moveon dot com and you want to sign up, Sign up to be a mobile. Almost Easter, you can either grow a mustache. You can host in the van. You can move for Movember start donating, and it's like any people to die tonight. So grow a mustache and asking me to give you money. That's the 1st 1 to do it. Second tip is what sort of moustache gonna grow. There's so many styles. There's the >> little style guide on the course, But not everyone >> can go. We could, Tash, but, uh, we do have wards for the line, Mark. So some of those >> little lame of the Lane >> Mart I can always always recommend some augmentation of the mustache if you got a few gray hairs and maybe bush it out. A little bit of color lamentation. Something like that. Um, but above all else, it doesn't live. Use one message. It's about getting yourself checked. When things don't feel normal, go to the doctor, have that positive impact on your life. And, of course, Movember dot com is full of really useful tips and great content to help you on that journey. >> All right. Well, Byron, thanks to you very much. And again. Congrats on the keynote. Thank you. Seem really enjoyed the time. Excellent. Thank you. Alright, He's tired. I'm Jeff. You're watching The key were eight of us imagined nonprofit in Seattle, Washington. Thanks for watching. We'll see you next time

Published Date : Aug 13 2019

SUMMARY :

Imagine nonprofit brought to you by Amazon Web service We're in downtown Seattle, actually, right on the water from the AWS. I knew a little bit about this organization before. By a great job on the keynote And I think you came further than anybody did. you know, being from Australia 8140 miles to Seattle lost its appeal. Kind of a quick overview, Absolutely so in November is one of the world's largest men's health charities. So how did you guys decide to go after it? And as you say, it's because way sit on the couch. So for the folks that aren't familiar, what is movin, roll about? and all but disappeared in the nineties. you have, The numbers are amazing. One of the mechanics. and the idea is to absolutely get people raising funds in November. their best to get them. You're not the 1st 1 ever say it, but you said it with such passion, and clearly it's fall Imagine the power you can have by bringing the community at the table when you're designing a new And how do you make sure that that stays, You know, It's taken time to get there and you can't involve. Because that is really the key to scale. We had a really narrow opportunity to learn and grasp on engaging the team to the benefit of the whole great great Or didn't appreciate the homework I gave them to go. and the testicular percent, 50% and drop of scale in those programs that have shown great outcomes to reach the lives of means of men. We've got about 10 weeks until the month. So how do So grow a mustache and asking me to give you money. We could, Tash, but, uh, we do have wards for the line, and great content to help you on that journey. Well, Byron, thanks to you very much.

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Travis Paakki, Portland Public Schools | AWS Imagine 2019


 

>> from Seattle WASHINGTON. It's the Q covering AWS. Imagine by Amazon Web service is >> Hey, welcome back. You're ready. Geoffrey here with the Cube. We're in downtown Seattle at the AWS. Imagine Education event. It's a second year of the event. It's about 800. People were here last year, too, I think was 400 people. So it's growing quickly, like everything at a W s. It's all about education. That's that's public school, private school, university K through 12 community college, everything you can imagine. It's a really comprehensive kind of area that Amazon's focusing on. We're excited. Have our next guest really from the school district emanating from school district? He's Travis Pocky, the senior director Information Service is for Portland Public School. I'm a proud graduate of the Portland public school system. So, Travis, great to see you. Great to see you. Absolutely. So for stop impressions of the show, you said you weren't able to make it this year. I got to sit in the key notes this morning with Theresa and Andrew. A couple sessions just kind of your impressions of being at an event like this, >> you know, it's really fantastic tohave an event that ties together AWS and education. And in that education space. It's a great resource for people that are using AWS within the education community. So this has been fantastic. >> Yeah, it's good because the education is not necessarily touted as the most progressive in his street. Exactly. So the fact that they made this commitment is pretty significant. Exactly. So you had a recent a recent significant event within your kind of I d journey cloud during one of you could tell us what you guys just recently completed. >> Sure. So we recently migrated our peoples off application from our on Prem Data Center to the cloud. And, you know, one of the one of the real challenges we had was there was no extra money to do this work. So we had kind of come across the idea that the hardware was end of life. It was gonna be about a $500,000 replacement cost. In addition to that, we had several on staff positions that really weren't available. It had become such a niche skill set that we really had a lot of trouble trying to get those positions filled. So, in addition to that my boss came around the corner and said, By the way, we have a 10% budget cut. So how do we resolve all of that plus address? This really big problem with the system, not even >> time, was ticking, right? Your hardware time was >> ticking. It it was really bad. I mean, we were at a point where we were getting young 9 12th page refresh times. And, you know, the user community had kind of gotten to the point where our numbers for satisfaction looked really good because we didn't get complaints because the user community had gotten so disillusioned by making those complaints and not getting any results that they just gave up on complaining. So way were out of time, >> year out of time. So, you know, typically, a cloud migration of an old application is not necessarily the easiest place to get started on your cloud journey. Did you already have some experience with powder? Was this really kind of your first foray into this area? >> You know, I had worked at a start up a few years before, and we did our entire infrastructure on eight of us. So that was my my introduction to AWS and HBO Service's. And there was a lot of there's a lot of people that were looking away from that as a solution. It didn't seem like the viable thing to do. And yes, we were advised not to try the e r P first. But that was our use case. And if >> we were gonna do it, we were gonna do it big. So we did. He brought in some consultants. I would assume that helped out. Are you guys doing all in house? >> Actually, what we did was we looked for a managed service provider. So are our use case in that we had many positions that we couldn't get filled was that we needed the virtual infrastructure. But we also needed the people to do some of those tasks for us. So that was That was our partnership, was we work with a manage solution provider called High Street and High Street. Really helped us with that process. >> It So how long did it take? When did you get complete? >> Um, we went from idea to completion in four months. >> Idea to completion in four months. Yes. Wow. >> And that was That was unprecedented. No, nobody expected it to work. Certainly nobody expected it to work that fast. And when you do these migrations Ew, you I understand that it is going to be a high stress situation. And the one of the major things that AWS did for us was it gave us that virtual infrastructure so that we could run in tandem. We could actually continue to run completely as we were in production and run the new systems and run all the tests. So we were able to get cut over in no time with almost no stress. I think we had one problem when we went live. >> So then what did your boss say when he came around the corner? Good job, Travis. Okay, great. So you know, there's there's a whole bunch of components to cloud right that have a lot of benefits security. Like we said, it's actually a lot more secure than a lot of time on your own stuff. There's cost savings, and there's infrastructure leverage that you can get, but more importantly, and we've heard a lot of the stories here is it opens up on opportunity for innovation, opens up an opportunity to try any things to move fast. So I wonder if, if you know that kind of unintended consequence of this process or do you think you've kind of sold the house people that you know? Look, it worked. We did it fast. Assume it's close to budget or close two timing. And now, you know, sit here for two days and listen to all the crazy, cool, innovative things that people are doing with X, right, etcetera. So where do you go? Where do you go next? >> You know, one of the one of the unintended consequences of it was was granting us a D R process. So we had a We had a very basic deal, our system in place and by moving to the cloud, Not only do we make it insulated from any events that might happen in our primary building, which is also our primary data center, but it gave us that ability due to fail over and persist through through a significant event. One of the other things that's done those it's given our develop access to tools that they just didn't have access to before. So, one of the places where were expended experimenting pretty heavily. Yoon is is Lambda. So server lis functions trying to get to the point where we can enhance our existing software by making calls out to our Amazon vpc and data that exists out there without having to make hard core modifications to the internal systems right way were actually able to do a demo of that within 30 minutes. So that's that normal process would take about two weeks to >> write. So it was there, Is there new stuff on the horizon is just our use, like a kid in a candy store, like now, you know, look at the power flexibility that we have it. We just didn't have the kind of strapped payroll data center before. >> Absolutely, Right now we're trying. I think the biggest struggle is trying to figure out what we tackle next. There's a lot of things out there, you know. We have ah, data interchange platform. It would be great if we could replace that with AWS functions and lame duck calls. >> Um, it >> I think that's probably going to be our next biggest tackle. Is is that after that, we'd really like to start rewriting some of our in house written APS completely in AWS service is and I think that's gonna be a huge win for the district. >> Okay. And then do you guys purchase a lot of these other softer applications? Is a lot of companies here That blackboard is just the one that always comes into my head not to pick on them specifically, but you guys have a ton of those types of applications and installed as well. >> Way definitely tend to leverage bought first. Okay, But some of them likes women have been fantastic partners for us. And that's one of the ones that we've really leaned on because of how intricate some of our policies are school meant as the capability to implement that for us, >> right? Right. Well, sounds pretty exciting, but that's but the question is, when does the grand opening of the of Grant? That's what I wanted. I need the date. So afterwards you could wait a little. They just finished a beautiful remote. I don't even know how many millions and millions of dollars are spent, but a lot. Very yes, a lot. All right. Well, Travis, congratulations. Four months. The AARP move. I don't know. Throw that as a challenge. Maybe somebody else could beat it. That's pretty good. Absolutely. Alright. Thanks for stopping by. Thank you. Alright, He's Travis. I'm Jeff. You're watching the Cube. Where? Aws. Imagine education in downtown Seattle. Thanks for watching. We'll see you next time.

Published Date : Jul 11 2019

SUMMARY :

Imagine by Amazon Web service is So for stop impressions of the show, you said you weren't able to make it this year. you know, it's really fantastic tohave an event that ties together AWS and education. So you had a recent a recent significant event within your kind of I d journey cloud during that the hardware was end of life. I mean, we were at a point where we were getting young 9 12th the easiest place to get started on your cloud journey. So that was my my introduction to AWS and HBO Service's. So we did. So that was That was our partnership, Idea to completion in four months. So we were able to get cut over in no time with So you know, there's there's a whole bunch of components to You know, one of the one of the unintended consequences of it was was granting us a D R So it was there, Is there new stuff on the horizon is just There's a lot of things out there, you know. I think that's probably going to be our next biggest tackle. Is a lot of companies here That blackboard is just the one that always comes into my head not to pick on them specifically, And that's one of the ones that So afterwards you could wait

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David Raymond, Virginia Tech | AWS Imagine 2019


 

>> from Seattle WASHINGTON. It's the Q covering AWS Imagine brought to you by Amazon Web service is >> Hey, welcome back already, Jeffrey. Here with the cue, we're in downtown Seattle at the AWS. Imagine, Edie, you event. It's a small conference. It's a second year, but it'll crow like a weed like everything else does the of us. And it's all about Amazon and a degree. As for education, and that's everything from K through 12 community college, higher education, retraining vets coming out of the service. It's a really big area. And we're really excited to have fresh off his keynote presentations where he changed his title on me from what it was >> this morning tow. It was the senator duties >> David Raymond, the director of what was the Virginia Cyber Range and now is the U. S. Cyber range. Virginia Tech. David, Great to see you. >> Yeah, Thank you. Thanks. So the Virginia cyber age actually will continue to exist in its current form. Okay, Well, it'll still serve faculty and students in the in the Commonwealth of Virginia, funded by the state of Virginia. Now the U. S. Cyber Angel fund will provide service to folks outside over, >> so we jumped ahead. So? So it's back up. A step ladder is the Virginia, >> So the Virginia Cyber Range provides courseware and infrastructure so students could do hands on cyber security, educational activities in Virginia, high schools and colleges so funded by the state of Virginia and, um provides this service at no charge to the schools >> and even in high school, >> even in high school. Yes, so now that there are now cybersecurity courses in the Virginia Department of Education course catalogue as of two years ago, and I mean they've grown like wildfire, >> I'm just so a ton of talk here about skills gap. And there's tremendous skills gap. Even the machine's gonna take everybody's job. There's a whole lot of jobs are filled, but what's interesting? I mean, it's the high school angle is really weird. I mean, how do you Most high school kids haven't even kind of clued in tow, privacy and security, opting in and opting out. It's gotta be a really interesting conversation when now you bring security into that a potential career into that and directly reflects on all those things that you do on your phone. >> Well, I would argue that that's exactly the problem. Students are not exposed to cyber security, you know. They don't want the curia potentials are they really don't understand what it is we talked about. We talked about teenagers being digital natives. Really? They know how to use smartphones. They know how to use computers, but they don't understand how they work. And they don't understand the security aspects that go along with using all this technology. And I would argue that by the time a student gets into college they have a plan, right? So I have a student in college. He's he's gonna be a doctor. He knows what a doctor is. He heard of that his whole life. And in high school, he was able to get certified as a nursing assistant. We need cyber security in that same realm, right? If we start students in high school and we and we expose them to cybersecurity courses, they're all elective courses. Some of the students will latch onto it, and I'll say, Hey, this is what I want to be when I grew up. And in Virginia, we have we have this dearth of cyber security expertise and this is true across the country. In Virginia, right now, we have over 30,000 cyber security jobs that are unfilled. That's about 1/3 of the cyber security jobs in this state. And I mean, that's a serious problem, not only in Virginia but nationwide. And one of the ways to fix that is to get high school students exposed to cybersecurity classes, give them some real hands on opportunities. So they're really doing it, not just learning the words and passing the test, and I mean really again in Virginia, this is this is grown like wildfire and really thinks revolutionized cybersecurity education in the state. >> And what are some of the topics that say, a high school level, where you know you're kind of getting versed on the vocabulary and the terminology vs when they go into into college and start to take those types, of course, is >> yeah, so in Virginia, there's actually cybersecurity courses across the C T E career pathways. And so SETI is the career and technical education curricula. And so there are courses like cyber security and health care, where students learn about personal health data and how to secure that specific specific kinds of data, they learn about the regulations behind that data. There's healthcare in manufacturing, where students learn about industrial control systems and you know how those things need to be secured and how they're different from a laptop or a phone. And the way those air secured and what feeds into all of those courses is an introductory course. Cyber security fundamentals, where students learn some of the very basics they learn the terminology. They learn things like the C I. A. Triad right, confidentiality, integrity and availability of the three basic components of security that you try to maintain for any system. So they start out learning the basics. But still they're doing that hands on. So they're so they're in a network environment where they see that you know that later on in the course during Capstone exercises, they might see someone trying to attack a computer that they're that they're tasked to defend and a defender of what does that look like? What are the things that I'm going to do? That computer? You know, I might install anti virus. I might have a firewall on the computer. And how do I set that up and etcetera etcetera. So high school start with the basics. As as students progressed through their high school years, there are opportunities to take further more advanced classes in the high schools. And then when they get to college, some of those students are gonna have latched onto cyber security as a potential career field. Now, now we've got him right way, get him into the right into the right majors and into the right courses. And our hope is that that's gonna sort of kick start this pipeline of students in Virginia colleges, >> right? And then I wonder if you could >> talk a little bit about the support at the state level. And it's pretty interesting that you had him from the state level we heard earlier today about supported the state level. And it was Louisiana for for another big initiative. So you know that the fact that the governor and the Legislature are basically branding this at the state level, not the individual school district level, is a pretty strong statement of the prioritization that they're putting on this >> that has been critical to our success. If we didn't have state level support, significant state level support, there's no way we could be where we are. So the previous governor of Virginia, Terry McAuliffe, he latched on to cyber security education as one of his signature initiatives. In fact, he was the president of the State Governors Association, and in that role he cybersecurity was one of his condition. So so he felt strongly about educating K 12 education college students feeding that cybersecurity pipeline Onda Cyberangels one of one of a handful of different initiatives. So they were veterans scholarships, and there were some community college scholarships and other other initiatives. Some of those are still ongoing so far are not. But but Cyber Range has been very successful. Funded by the state provides a service at no cost to high schools and colleges on Dad's Been >> critically, I can't help. We're at our say earlier this year, and I'm just thinking of all the CEOs that I was sitting with over the course of a couple of days that are probably looking for your phone number right now. Make introduction. But I'm curious. Are are the company's security companies. I mean, Arcee is a huge show. Amazon just had their first ever security conference means a lot of money being invested in this space. Are they behind it? Have you have you looked for in a kind of private company participation to help? Because they desperately need these employees? >> Definitely. So we've just started down that road, Really? I mean, our state funding has kept us strong to this point in our state funding is gonna continue into the foreseeable future. But you're right. There are definitely opportunities to work with industry. Certainly a DBS has been a very strong partner of our since the very beginning. They really I mean, without without the help of some, some of their cloud architects and other technical folks way could not have built what we built in the eight of us. Cloud. We've also been talking to Palo Alto about using some of their virtual appliances in our network environments. So yeah, so we're definitely going down the road of industry partners and that will continue to grow, I'm sure >> So then fast forward today to the keynote and your your announcement that now you taking it beyond just Virginia. So now it's the U. S. Cyber range. Have that come apart? Come about. What does that mean? >> Yes, So we've been We've been sharing the story of the Virginia cyber range for the last couple of years, and I goto national conferences and talk about it. And, um, just to just sort of inform other states, other other school systems what Virginia's doing. How could you? How could you potentially match what we're doing and what The question that I keep getting is I don't want to reinvent the wheel. How can I buy what you have? And that's been sort of a constant drumbeat over the last couple of years. So we decided fairly early on that we might want to try to expand beyond Virginia, and it just sort of the conditions were right about six months ago. So we set a mark on the wall, he said. In Summer of 2019 we're gonna make this available to folks outside of Virginia. And so, so again, the Virginia Cyberangels still exist. Funded by the Commonwealth of Virginia, the U. S cyber range is still part of Virginia Tech. So within Virginia Tech, but we will have to we will have to essentially recoup our costs so we'll have to spend money on cloud infrastructure and We'll have to spend salary money on folks who support this effort. And so we'll recoup costs from folks that are outside of Virginia using our service. But, um, we think the costs are gonna be very competitive compared to similar efforts. And we're looking forward to some successes here. >> And do you think you're you're kind of breakthrough will be at the high school level, the You know, that underground level, you know, where do you kind of see the opportunities? You've got the whole thing covered with state support in Virginia. How does that get started in California? How's that get started here? Yeah, that's a Washington state. >> That's a great question. So really, when we started this, I thought we were building a thing for higher ed. That's my experience. I've been teaching cyber security and higher ed for several years, and I knew I knew what I would want if I was using it, and I do use it. So I teach classes at Virginia Tech Graduate program. So I I used the Virginia side in my class, and, um, what has happened is that the high schools have latched onto this as I mentioned, and Most of our users are high schools. In Virginia, we have 180. Virginia High School is using the Virgin Cyber. That's almost >> 188 1 >> 180. That's almost half the high schools in the state using the Virginia cyber age. So we think. And if you think about, you know, higher. Ed has been teaching cybersecurity classes that the faculty members who have been teaching them a lot of them have set up their own network infrastructure. They have it set up the way they want it, and it ties into their existing courseware, and you know they're going to use that, At least for now. What we provide is is something that makes it so that a high school or a community college doesn't have to figure out how to fund or figure out how to actually put this network architecture together. They just come to us. They have the flexibility of the flexibility to use, just are very basic plug and play network environments, or they have flexibility to, um, make modifications depending on how sophisticated they themselves are with with, you know, manipulating systems and many playing the network so so Our expectation is that the biggest growth is going to be in the high school market, >> right? That's great, because when you say cyber range God, finally, Donna me use it like a target range. It's like a place to go practice >> where the name comes from, right? >> Absolutely. If I finally like okay, I get it. So because it's not only the curriculum and the course where and everything else but it's actually an environment, it depends on the stage things and do things exactly >> So students could d'oh offensive, offensive and defensive cybersecurity activities. And so early on, when we were teaching students howto hack essentially in colleges, you know, there were people who were concerned about that on the military case we make for that is you can't teach somebody how to defend unless they understand how they're gonna be attacked. The same is true in this case. So all of our all of our course, where has lots of ethics and no other legal and other other discussions embedded throughout. So students understand the implications of what their actions would be if they do it somewhere else. And, um, right, these are all isolated network environments their places where students can get hands on in a place where they can essentially do whatever they want without causing trouble on the school network or on the Internet. And it's very much akin to a rifle range, >> right? Like you said, you can have different scenarios. And I would imagine there's probably gonna be competitions of you think. Fact. You know what's going on in the robotics world for lots of all these things, right? Like white hat, black hat hacker. Well, very, very exciting. David, Congratulations. And it sounds like you're well on your way. Thanks. Great. Alright, >> He's David. I'm Jeff. You're watching The Cube were at Washington State Convention Centre just across the street at a W s. Imagine. Thanks for watching. We'll see you next time. >> Thanks.

Published Date : Jul 10 2019

SUMMARY :

AWS Imagine brought to you by Amazon Web service else does the of us. this morning tow. David Raymond, the director of what was the Virginia Cyber Range and now is the U. So the Virginia cyber age actually will continue to exist in its current form. A step ladder is the Virginia, Yes, so now that there are now cybersecurity courses in the Virginia Department of Education I mean, it's the high school angle is really weird. That's about 1/3 of the cyber security jobs in this state. And the way those air secured and what feeds into all of those courses is And it's pretty interesting that you had him from the Funded by the state provides a service at no cost to high schools and colleges on Dad's Been all the CEOs that I was sitting with over the course of a couple of days that are probably looking in our state funding is gonna continue into the foreseeable future. So now it's the U. S. Cyber range. And so, so again, the Virginia Cyberangels still exist. the You know, that underground level, you know, happened is that the high schools have latched onto this as I mentioned, and Most of our users so Our expectation is that the biggest growth is going to be in the high school market, That's great, because when you say cyber range God, finally, Donna me use it like a target range. So because it's not only the curriculum and the course where and everything So all of our all of our course, where has lots of you think. the street at a W s. Imagine.

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Ignasi Nogués, Clickedu | AWS Imagine 2019


 

>> from Seattle Washington It's the Q covering AWS Imagine brought to you by Amazon Web service is >> Hey, welcome back there, buddy Geoffrey here with the Cube. We're in downtown Seattle Day Ws Imagine Edie, you event. It's their education event and every education Everything from K through 12. The higher education community College Retraining after service is a really great show. It's a second year. We're happy to be here. We've got somebody has come all the way from Spain to talk about his very special company. It's Ignasi. Nuclear is he is >> the CEO of click dot edu. Yeah, nice. You see? Welcome. >> Thank you are way really pleased to be with you. >> Great. So tell us, kind of what is clicky? Do you What? What is kind of your core value? >> It's ah, platform that makes all the things that the school needs seeing atleast in Spain. So it's a miss system also on elements also the communication with the family that Petra is Ah Wei Tau financial the school and also a lot of things that they are related on >> right? And you've been around for a while. So when did the company started? How was kind of some basic numbers on how many customers do you have? Could you operate in a lot of countries? A lot of schools? >> The as we have schools working with us already in all of Spain, Also in Chile, Colombia, Arneson, UK. On also in a little country in Europe that is called Andorra. So we're really happy because you have more than 1,000,000 off users working with us. >> 1,000,000. Congratulations. And is it mainly do you specialize between, say, K through 12 or higher education? Or we're kind of all over the place? >> Yes, we're focusing K 12 schools. So the one off the important parts are the communication with parents on dhe to follow all the things that the student. That's >> right. So you guys have a very special thing that you're announcing here at the show is really focusing on Alexa for K through 12 which nobody else is doing. That's really something unique that you guys, How did you get in that? What did you see in voice communication and Alexa that you couldn't do in the platform before that? You really saw the opportunity? >> Yes. All the people say is that >> the future or the present Now is the voice on all we will communicate by boys in the future over Internet. You see a lot off young guys doing all the things my boys know, right? Texting, etcetera. So we thought that it could be a nice idea that the communication between parents and also for a students to the school and be on in the other way, could be could be by boys. So we imagine how to do >> it on. We did it. It's really knew. >> When did you start it? When did you start that project? >> This project we began three months ago, >> three months ago. So, >> yeah, it's really, really knew the boy's idea, right? It was in >> a show that I have seen. Ah ah, law. A lot of people were talking about that, but there were, at least in Spain, in the Spanish. Nothing about so with it, we can be the first. So >> we leave. That's >> great. So before we turn the >> cameras on, we're talking about some of the issues that you have in one of the ones is integration to all these systems because, you know, I have kids. I might have multiple kids in a couple different grades. You have kids and a fine looking for access on their homework or their test scores. You know he's got integrate with all those different back ends to keep things private. But you're kind of in a good spot because your system is the one that's on the back end, right? Yeah, so that worked pretty well. And then the other piece, he talked about his two way voice. I don't think a lot of people think in voice communication, yet it's still more of an ask and get a reply asking and get a reply. But you guys are actually pushing notice vacations from the school, out to the families using voice. How's that working out? You know what are some of the use cases? Yeah, >> it's like it's like the parent can ask Toe elixir, for example, What's a home or for tomorrow for one of your son or daughter on DA on The Echo tell you about that. So it's really impressive, because in that moment the system goes to the school system to get that information on our system. Yeah, on Alexa translating voice So it's It's It's funny >> I just think it's funny that I get e mails from all my digital assistants telling me, suggesting things that I should ask them because it's really not native yet as as an interface to work with these machines. But, well, he's mentioned that the young people voices much more natural. So I wonder if there's been some surprises or some things you didn't expect in terms of people comfort level with voice as a way to communicate with me. >> Say, I think it's, ah most natural way also for us that we are not not if but off course. So we communicate better by boys and writing or texting. So, so off course. It's the future because it's another away. So the use off that systems goes up because off that. So I think it's the most the most thing that for for causes more surprising, >> right? And so will you guys supply the Alexa? It's for people's homes. Or is it something they can tap into their existing Alexa Yeah, >> uh, usually, ah, the case for using that is in your home or else on your phone so you can install licks on your phone and you can ask them. I'll see if the UK fun ankle, >> but handle it. But how do I look? How do I hook my existing echo? Yeah, yes, I bought into the school system. >> Yes, because sometimes some universities are They pulled their A coin. I don't know in the university, or but you can use your echo that you are using it for other things. Listen, music me Listen, missing music or whatever >> and you >> can use the >> same. Yeah, you can. You >> only have to, like, download an >> app for >> your phone. There >> is more less is the same us Alexa to >> install, click in the Web or a skill that it's cow. It's called right, and then you >> have it. So what's next? What's on the road? Map on the voice specifically, Where do you see this kind of evolving over the next little while? >> Yes, our our next goal in the parties that they can use the teachers in the school. The boy systems also so for doing what they do every day in ah Maur writing or whatever, we can do it by voice. For example, interview with the parents, a transcript or, for example, to say that somebody hasn't come to the school or toe tell to the Transportacion that something is company. These kind of things is what we are. Imagine it's in our next things that we will do it with voice. >> It'll be Lexa in the classroom, hoping, thinking, Yeah, right. What about privacy? I would imagine knows funny. In the early days of Cloud, security was a was was not good of the show stopper. People were concerned about 10 years later. Now security is a strength of cloud, right? It's probably more secure than most people's data centers or disgruntled employees. I would imagine privacy and security. This is probably pretty top of mind in the school district as well as a lot of personal information. Are they comfortable? Do they kind of get the security of cloud and cloud infrastructure, or is that still sticking point? >> You know that in Europe there are really strict low of our protection off that right, so we are really concerned about that. So we are talking with the school's what kindof systems. They will be comfortable because you want to use it, so we'll have to find >> the clue to do that. But It's really >> important, I think, all over the world, but in the stage or in Europe who are really concerned about that. So we'll see how to find it. But we can create a private skill, right? Yes, because there are birds shown off, Alexa, that is for business. So you can create your provide things on. You don't have to be for that. Somebody's listening. You >> right? All right. So the last last question here at the conference and you come last year? >> No. So what do >> you know? Just your impressions of the conference Has it nice to be with a bunch of like minded, you know, kind of forward thinking educators because because education doesn't always get the best reputation being kind of forward looking. But here you're surrounded. So I just wonder you could share some of your thoughts of the of the event so far. Yeah, >> I think this guy no five ins give you more motivation on you. Increase your you're way t to see that there are a lot of people that is pushing to innovate and do the things different. So really, really interesting to goto some machine learning. Ah, suppose is shown about California. What? They are doing that right? So I'm really interested. >> Good. Get all right. Look Nazi. Thanks for taking a few minutes. And, uh, congratulations on that project. That's really crazy. Thank >> you for your interest in. >> All right, >> Jeff, you're watching the Cube. Where it aws Imagine in downtown Seattle. Thanks for watching. We'll see you next time.

Published Date : Jul 10 2019

SUMMARY :

you event. the CEO of click dot edu. Do you What? It's ah, platform that makes all the things that the school needs seeing many customers do you have? because you have more than 1,000,000 off users working with us. And is it mainly do you specialize between, So the one off So you guys have a very special thing that you're announcing here at the show is really focusing the future or the present Now is the voice on all we will It's really knew. So, So we leave. So before we turn the cameras on, we're talking about some of the issues that you have in one of the ones is integration to all these So it's really impressive, because in that moment the system goes So I wonder if there's been some surprises or some things you didn't expect in terms of people So the use off that systems goes up because And so will you guys supply the Alexa? I'll see if the UK fun ankle, I bought into the school system. I don't know in the university, or but you can use your Yeah, you can. your phone. and then you Map on the voice specifically, Yes, our our next goal in the parties that they can use the teachers in It'll be Lexa in the classroom, hoping, thinking, Yeah, So we are talking the clue to do that. So you can create your provide things on. So the last last question here at the conference and you come last year? So I just wonder you could share some of your thoughts of the of the event so far. I think this guy no five ins give you more motivation on you. congratulations on that project. We'll see you next time.

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Richard Palmer, Ovum | AWS Imagine 2019


 

>> from Seattle WASHINGTON. It's the Q covering AWS Imagine brought to you by Amazon Web service is >> Hey, welcome back already. Jeffrey. Here with the Cube. We're in downtown Seattle at the AWS. Imagine e do you conference? It's the second year of the conference, part of the public sector. Kind of a carve out with Andrew Coast Group. Really all about education on an education from K through 12 to higher education, community, college education, retraining of people coming out of the military. It's a huge segment, and we're really excited to have our next guest. He's going to give a keynote later this afternoon on a new pay for that he just published. So we welcome Richard Palmer, the practice leader for public sector for Open Richard, Great to see you. >> Good to be here. >> So tell us it's called reaching for the clouds. >> Yes. Look, what we found is that for many universities are moving into the cloud has proved to be difficult, that there are lots of barriers in the way and they get a part of the way along, and all of a sudden they hit a wall and it takes time. The big number that we keep looking at is only 30% of application workloads or in the cloud at this point. And after 67 years off the public cloud being available, it really suggests that there are various significant barriers. >> So what are some of those driving again? As you said, we were kind of well down this path. So whether it's just legacy stuff that's not worth moving. But I would imagine most of the new workloads are coming in. I mean, they've got to be getting with this program. >> Purchasing sess is an obvious ploy. It gets you right out of all of the problems that you had before. Look, the first thing that that bury that people find is the clouds different. So the skills that you've got in your team, the way that you were finances, your project methodologies everything is different to engage with cloud properly and the way that you design and build applications is different in the cloud. So taking a traditional organization trying to go cloud has everybody involved from the CFO with funding cycles to governance board, which are the most wonderful thing ever in higher education. Great away through to staff skills end the way that start. Think about applications. And if there's one thing in my time in hired that I saw it time and time again, it's the instant legacy problem. So somebody creates something and does it a special way because they know better than the vendor. And we had this infrastructure anyway. So why not reuse it? And they create an orphan that is neither manageable by the vendor nor manageable by the organization requires that individual to remain with the organization. We're well past their expiry date. Let's put it that way because they put things in that just unique to this single installation. And that's the transformation you see in the cloud. It's software as a service. That's it's a native thing. You don't look at how it's hosted. You don't care about anything but using it. But the danger point is in moving to infrastructure service or platforms. The service that you carry over that customization thinking right, which creates if you're like instant legacy, right s so so that that's one of the barriers that we say. >> I'm just curious because you have to really big things, you know, just the whole financing and the way you buy it, the way you budget is completely different than a big capital expenditure that you're appreciating over time. And then, as you said, the skill set. So in the enterprise space, right? Everyone's got big piles of money, and they hired the biggest size right to come help him. They have incident skills. They can bust him in by the many dozens and help them with some of that financial. How is the system integrator or the service is kind of industry evolving an education to help them make this transition. >> So they're there >> two ways and education bigger public sector enterprise has that awful problem that if you provide advice, often you can't provide. Service is we tend to beginning over that a little bit now. But the obvious way is most higher. Education institutions who have moved through that process have engaged a strategic partner to help them to plan right. That's the first piece on dhe there. There are lots of them around, and often they're very good at it, moderately expensive. But the thing that they don't tend to do as well is to find the right partners for the actual transition. So often engineers are trying thio, learn cloud technologies and apply them on and get it right the first time around. And, of course, we all know that in the experimentation you want tohave learn fast and then re learn when you you've come to something that you shouldn't have done. Great. But if engineers thrown into a life production style project, there's no time for that relearn re platform. You learn as you go, right. So having it not so much in a sigh about an implementation partners really important. And luckily, many of the the vendors or their networks are really quite good at doing those mid level implementation projects. Now it's a matter of finding the right one great, but certainly in my home Australian context for almost a LL moves the cloud. There's somebody who's who has done it several times before in education and has a good reputation. So I suspect in the U. S. That's multiplied 10 times. Larger economy is probably 10 times as many people who have done it well before, >> right? So the other piece of I'm curious if this came out right, so there's the cloud as a more efficient way to run to your infrastructure and in all that that means and cost savings. But much more importantly, in some of the things we're doing today is really to enable innovation to enable you to develop stuff faster, whether it's Alexa or some of these other things we're hearing about. I mean, how does that play in people, you know, kind of getting through the pain of getting through this process, because if you don't innovate and we just had just had somebody on before, he said. They're worried about competing with online and really having a good experience for the students on campus. Is that the driver? Is it the cost savings? Is it? How do you How do you see that kind of slicing? >> We've seen several drivers. Mum. That's most common is student success and retention that is ubiquitous in higher education to bring the cost down and to make sure that every intervention that the college or school does is meaningful and produces a positive outcome. So that's kind of the core business. And so things like analytics play into that, and now machine learning more and more the motivator. Yes, this competitive motivator but it actually works. The same for their up there on campus is their online that if you can help every student to be successful, you gain reputation. If you could do it efficiently, you drive down costs, so that's beneficial rate. But then, then you're asking about innovation. That's a step after you've put away pieces together to do core business well, right? And the key elements in doing core business well is shifting from traditional too agile. Because EJ, our projects have benefits on the business side as well as the technical side. One of the most important things is to be able in the edge. I'll space is to be able to interact quickly, and that is just a CZ. Important on the academic side is is on the technical side, because usually the academic or the administration, I don't know what they need until they've actually experienced it. Most times, when you're replacing the system, you ask the people on the front line what they want, and they answer exactly what the last system did, but better so that innovation cycle you do then measure and cycle through is part of the edge. I'll pace and the second part of it is being out to differentiate between what is actually going to make a difference for your students and what is just pure women. You know what we think might be better, but is actually gonna cost cost money, create legacy, move us away from state of practice and actually is gonna bring the benefit so really important to attach riel KP eyes to differentiating practices on get away from customization, which produces no benefit the Third Elements platforms. Once upon a time, we used to build their special systems from the code up way shouldn't do that anymore. We shouldn't be caring about what databases underneath application platforms are faster, more effective and require listen, Herr Skills to maintain a lifetime. So that's that's the third element. >> So one of the things that the Enterprise has been able to benefit from is, you know, we just leave the AARP alone, right? Just a lot of stuff. It's just not worth lifting and shifting. But, you know, it's it's kind of customer interaction applications, and there's a whole kind of class of applications that opened up the opportunity to leverage all this kind of platforms and fast, fast development, et cetera. How is that playing out on the public sector side? Because it before turning the cameras, you talked about just the pain of lift and shift, and you run into all kinds of issues. You don't get that that good, easy win that good fast win are our date. Are they thinking in terms of, you know, setting aside kind of an innovation development team that's working on some of these kind of new age things that that aren't kind of the core systems, that maybe he he don't necessarily want a lift and shift anytime soon? >> I'm a big fan of innovation teams when you're working directly with research. I'm not sure that that's the best model for mainstream innovation. It's much more useful to leverage the folks who are actually working directly with the business people like business analysts, and to shift those into thinking beyond the Monday because the business analyst usually has a very intimate relationship in the nice way with the business partner, and they can engage with what would make life better. What would make things more productive and then to quickly bring resources in behind that idea and a quick, quick proof of concept. But you've hit on another whole issue there that the idea of a ubiquitous engagement layer that both delivers a really high quality online digital student experience but also provides a whole lot of information that can be then analyzed to work out what was the best thing to do with student is really transformative, and we're seeing the best vendors move into that space, even with traditional systems and what they're doing on I'll use a couple student management system vendors is an example, without naming them but their traditional systems, they will either host them for you or you could do it on premises. But their new analysis engagement systems are cloud based, so it doesn't melt away. Your implementation is you can buy New software is a service that gives you really good analytics and a new communications collaboration. Engagement layer, often with Syria, and collaboration tools mixed in in a brand new platform, and that's really transformed it, so it allows you to keep your transactional system in place, but risk in it with the new engagement layer. And if you can clip your university service's into that engagement layer Then you get that 360 degrees view of the student with actually out having to shift major systems, right? And, as you said, that's just money spent to lift and shift the system because there's no strategic benefit except if it will lead you to upgrade for so many universities. They're stuck with an old version of the system, either because they're customized it, or they haven't got the infrastructure to host the new version or whatever it happens to be gay. So there is a strategic benefit to be able to stay with the latest version, particularly as most good vendors are providing new features pretty regularly on the most up to date. And are any doing maintenance releases for the previous version? >> It's pretty interesting that Andrew pulled out of the of the three themes for the show. You know, tomorrow's workforce roll of the melon innovation transformation that Bell got its own its own bullet point because it is such a kind of an underlying infrastructure that drives so much value across lots of applications. And and I just found it interesting that you get kind of to retrain academic institutions in the ways of big data because it's very different than maybe the way that they you grew up thinking about data, the quantity and the way that you deal with it and how much do you have and sampling of old data versus versus all the real time flow. >> So, yes, that the next generation is autonomous and whether it's self driving cars or student advisement, we're seeing the leading edge providers provide in the education space pretty much autonomous student advising there except to the point where you go out of the mainstream. But that rep erred Good advice from bots, basically. But when you get to the real world in autonomous systems, we're going to see a real shift in even the university sector off that interact with people and the environment. If you're doing self driving cars, you're talking sub millisecond responses. So that whole world of I O. T. Plus sensing technology plus Courts Campus all coming together in the next iteration and being paralleled in the service is and maybe even the academic world, that'll probably be a bit slower, but taking the same autonomous kind of thinking and moving beyond just supplementing human human transactions. >> All right, Well, Richard Thank you for taking a few minutes. Good luck on your keynote this afternoon and we'll look forward to dig it into the paper. >> It's been a pleasure. Thank you. >> Alright, He's Richard. I'm Jeff. You're watching the cube. Where? Aws. Imagine CTU in downtown Seattle. Thanks for watching. See you next time.

Published Date : Jul 10 2019

SUMMARY :

AWS Imagine brought to you by Amazon Web service the practice leader for public sector for Open Richard, Great to see you. moving into the cloud has proved to be difficult, that there are lots of barriers in the way I mean, they've got to be getting with this program. And that's the transformation you see in the cloud. it, the way you budget is completely different than a big capital expenditure that you're appreciating over time. But the thing that they don't tend to do as in some of the things we're doing today is really to enable innovation to enable you to develop stuff faster, One of the most important things is to be able in the edge. So one of the things that the Enterprise has been able to benefit from is, you know, we just leave the AARP I'm not sure that that's the best model for mainstream different than maybe the way that they you grew up thinking about data, the quantity and the way that you much autonomous student advising there except to the point where you go out All right, Well, Richard Thank you for taking a few minutes. It's been a pleasure. See you next time.

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Andrew Ko, AWS | AWS Imagine 2019


 

>> From Seattle, Washington, it's the Cube! Covering AWS Imagine, brought to you by Amazon web services. >> Hey welcome back everybody, Jeff Rick here with the Cube. We're in downtown Seattle at the AWS Imagine EDU Conference, it's the second year of the conference, we came up last year, I think it was like 400 people, this year's like 800 people, like all the Amazons, it grows and grows and grows. Really again, specifically a carve out from the public sector group, all about education, that's K-12, that's higher education, it's community college education, it's retraining vets, it's a huge thing. We're really excited to have the ring leader this whole event, he's just coming off the keynote, he's Andrew Ko, he's a global education director for AWS, working for Teresa. Andrew, great to see you. >> Thank you very much for having us here. >> What an event! >> Yes! >> And good job on the keynote, you guys covered a lot of different segments. This education opportunity challenge-- >> Yah. >> Is so multifaceted. >> Yes. >> Now how do you kind of organize again, what are the ways that you kind of look at this opportunity? >> Well, that's a great point, we could go on for days and for so many of the important topics, but we've really broken it down into three themes that we've carried on from last year. Really wanted to help and assist when it comes to employability. As we talk about the growth of AWS Cloud, what we're finding is there's a tremendous amount of lack of skilled talent to really fulfill those demands. So workforce is one of those particular areas. Secondly, we're seeing a tremendous growth on machine learning. The way to really predict things, whether it's student success or research. Finally, we also have a third theme that is come around innovation and transformation. Not so much always about the IT, but how are people moving along quickly on their Cloud journey? And really enabling a lot of their stakeholders, like researchers, medical centers, as well as students, to really adopt and learn technology but also embrace it in very very new innovative ways. >> Right. It's it's funny, there was a video showed in the keynote with Andy and I just want to pull the quote where you said it's not about protecting today, the infrastructure-- >> Yup. >> And we've joked many times on air about if when the time machine and you pulled somebody from 1760 and they came here-- >> Andrew: Yah. >> The only thing they'd recognize is the schoolhouse, right? >> Andrew: Right. >> But you guys are really working to change that. Everything from really, Cloud as an infrastructure efficiency play-- >> Andrew: Right. >> All the way through Cloud as an enabler for innovation, doing some really crazy things with Alexa and some of the other projects that are underway. >> Absolutely. And and we always start with our customers first. They're really the ones that have that vision and want to ensure that it's improved, and so we're excited to be a part of that journey. And as just a couple examples on how that is starting to change, is through this adaptive way of looking at information and data, and as an example as I mentioned that we're going to have an incredible panel sessions of many of our speakers, and one of which I like to call out is with the California Community College. They have over 2.1 million students at any given year, and now with the technology, they can start to try to look at patterns of success for students, patterns of challenges, and really start to make education more interactive, which is a one-way like what you were mentioning maybe it was a hundred years ago. >> Right, with the chalkboard. (chuckles) >> So it's so funny with, we talk about ML and AI-- >> Yup. >> You know, everyone's talks in the paper about, you know, the machines are going to take all of our jobs, but if you go to the back pages of the paper, I don't know if they have that anymore-- >> Yah. (chuckles) >> There's a whole lot of open recs, right? >> Yup. >> People can't hire fast enough for these jobs-- >> Right. >> So it's actually that's a much bigger problem than them taking jobs away right now, so this re-skilling is really really significant. >> Absolutely. And we always say that there's not necessarily always a jobs gap, but it's really a skills gap that are going unfulfilled. So there is a change in a lot of the talents that are required, but that's why it's so important for us representing education. That's not just about the infrastructure but how do we better prepare not just the learners of today that need some re-skilling, but also the learners for tomorrow, and provide them a pathway in a way to be interested in it, but also more importantly, getting jobs. >> Jeff: Right. >> The end of day, it's not just about a learning thing, it's about an economic thing. And so we're finding all those announcements as you heard earlier, such as Brazil. With SENAI, they're going to now announce that this curriculum is going to be available for 2.5 million education learners across the entire country, working with 740 universities so we're really excited to be behind that, and we would love to take the credit but really it's our customers, it's our leaders, it's those individuals that are really cutting edge and making those things happen. >> Jeff: Right. So again, last year was a lot about the community college and the certification of those programs, the accreditation. This year you're introducing bachelor programs, and-- >> Yes. >> Really amazing statement in the keynote about the governor of the state of Louisiana-- >> Yes. >> Basically dictating the importance of having a four-year degree based on Cloud skills. That's pretty significant. >> It's exciting. I mean, and I would say, as living in Virginia we're excited to see Northern Virginia alongside with Santa Monica Community College and Columbus Day Community College jointly together created, it wasn't us that created it, it was actually the faculty members and we got together created it, and the governor of Louisiana just took it to the next level. He really, alongside with his leadership team, of the individual leaders of the state community colleges as well as the universities said not only are we going to adopt the two-year across the state but we're going to have it articulate, allowing for students to get credit at the four-year. >> Jeff: Right. >> And why that's important, Jeff, is that we want to make sure that the pathway has on-ramps of how and where you can intersect and to get re-skilled, but also off-ramps. Some of them may get jobs right away at community college, some of them want to go to a four-year and go have more deeper learning and a different experience so-- >> Jeff: Right. >> All those options are now open. >> Right. >> And having that governor just indicates that it's important at a massive massive scale. >> Jeff: Yah. So another thing, we we have to talk about Alexa right? I forget how many millions of units you said are sold-- >> Hundred million devices last time I checked, yah. 70,000 skills. >> Lots and lots of skills, right, the skills. So it's pretty interesting in terms of really kind of helping the universities, beside just be more efficient with the Cloud infrastructure but actually appeal to their customers' students-- [Andrew] Yah. >> In a very very different way. And a pretty creative way to use Alexa and what's what's fascinating to me is I don't think we've barely scratched the surface-- >> Andrew: That's correct. >> Of voice, as a UI. >> Andrew: Yah. >> We won't. We're old, we have thumbs. (chuckles) >> But the kids coming up, right? Eventually that's going to flip-- >> Andrew: Right. >> And it's going to be more voice than keyboards so you guys took an interesting tack from the beginning, opening up the API to let people program it, versus just learning-- >> Absolutely. >> Another method. So some exciting skills, what are some of the ones that that surprise you as you go around-- >> Well-- >> To visit these customers? >> There's so many of them, it's hard to announce and discuss all of them but I would definitely say yes, this next generation, not the old fuddy-duddies like me, learn very differently now. And they're expecting to learn very differently and I think voice and natural user interface is going to be the big thing that people are going to be comfortable to talk to things and have responses back, and some of the things that we announced with our partners, well actually a few weeks ago that we mentioned in the keynote, like Kahoot!, one of the larger interactive ways of young students learning from gamification. Now they can actually speak to it, and engage in much different ways rather than just typing on a keyboard or or coding or typing things in phones, so that's exciting. Or ACT. As you just mentioned earlier, you have a young rising sophomore in a university. They probably had to, she or he had to probably study in order to get into college. Well, what if there was a voice-enabled advisor of how to take the test and the examination and that's what ACT launched. >> Jeff: Right. >> Just some small examples, and now we want to extend that excitement by encouraging other education technology companies to enroll their application by South by Southwest that we're going to announce the winners there-- >> Jeff: Right. >> Next year. So to have a lot of energy, have the educators, and just build on that incredible momentum. >> Alright Andrew, so before I let you go, I know that you got a couple thousand people here waiting to talk to you. (chuckles) The other thing is you guys have gone outside the classroom, right? >> Mm-hmm. >> Really interesting conversation about helping active-duty marines learn how to use data. Really interesting conversations about bringing the big data revolution more heavily into research and more heavily into medical and more heavily into those types of activities that happen at top-tier universities. >> Andrew: Yah. >> Really different way to again apply this revolution that's been happening on the commercial side, the enterprise side into which we play, and and helping people adapt and and evolve and really embrace big data as a tool in solving these other problems. >> Absolutely. And I think you mentioned some very important points there. Number one for us, we always think of learners as individuals that are just growing up through the educational system. But we also have learners that are lifelong learners, that have changing careers or alternating changing, so we're excited to be a part of the announcement with Northern Virginia Community College where they created a special program for Marine Corps, so they can come out and learn data intelligence, that would be applied for all, but also focused with the Marine Corps individuals there to really learn another skill set and apply it to a new occupation. >> Jeff: In their active duty. This is not for when they come out-- >> Absolutely. >> For for re-train. This is in while they're in their >> Very important. >> In their existing job. >> Absolutely. And that so that when they come out they have now applied skills in addition to the skills that they've learned being in the Marine Corps, so that they can also become really productive right after their enlistment there. >> Jeff: Right. >> And then you mentioned about research, I mean that is also an exciting thing that people so often also forget, that education also extends out there, and so like UCLA, they've created a new department blending medicine as well as engineering to tackle very important research like cancer and genomics, and so those complicated facets are now no longer is IT a separate conversation, but it's an infused way where much more high-performance computing can handle some interesting research to accelerate the outcomes. >> Right. Well Andrew, well thanks for inviting us to be here for the ride. We've we've been along the AWS ride (chuckles) >> For a while, from summits in 2012 and reinvents so we know it's going to grow, we're excited to watch it, and we'll see you next year. >> Jeff, thank you very much, and the ride is just beginning. >> Alright. He's Andrew, I'm Jeff, you're watching the Cube, we're in downtown Seattle at the AWS Imagine EDU Conference. Thanks for watching. (upbeat music)

Published Date : Jul 10 2019

SUMMARY :

Covering AWS Imagine, brought to you by Amazon web services. We're really excited to have the ring leader And good job on the keynote, and for so many of the important topics, and I just want to pull the quote where you said But you guys are really working to change that. and some of the other projects that are underway. and so we're excited to be a part of that journey. Right, with the chalkboard. So it's actually that's a much bigger problem but also the learners for tomorrow, that this curriculum is going to be available the community college and the certification Basically dictating the importance of having of the individual leaders of the state community colleges is that we want to make sure that the pathway has on-ramps And having that governor just indicates I forget how many millions of units you said are sold-- Hundred million devices last time I checked, yah. Lots and lots of skills, right, the skills. And a pretty creative way to use Alexa We're old, we have thumbs. what are some of the ones that that surprise you and some of the things that we announced with our partners, and just build on that incredible momentum. I know that you got a couple thousand people here about helping active-duty marines learn how to use data. that's been happening on the commercial side, so we're excited to be a part of the announcement This is not for when they come out-- This is in so that they can also become really productive and so those complicated facets are now to be here for the ride. so we know it's going to grow, we're excited to watch it, we're in downtown Seattle at the AWS Imagine EDU Conference.

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Iñaki Bilbao Estrada, CEU Universidad Cardenal Herrera | AWS Imagine EDU 2019


 

>> Announcer: From Seattle, Washington it's The Cube covering AWS Imagine. Brought to you by Amazon Web Services. >> Welcome back everybody, Jeff Frick here with The Cube. We're here in downtown Seattle at the AWS Imagine Education Conference. It's the second year of the conference. It's really successful so much now they have another education conference, excuse me, Imagine Conference coming up for nonprofits, but this is the education one. About 800 people and we're excited to have, I think they had representatives from like 40 countries here. It's amazing, such a small conference with such great global representation. We've got our first guest, all the way from Valencia, Spain. He is Inaki Bilbao Estrada and the Vice Chancellor for Internationalization and Innovation at the CEU Universidad Cardenal Herrera. It's a mouthful, welcome. >> Thank you very much. >> So first off, impressions from the show, from the keynotes this morning. >> It was very impressive, the keynote by Andrew Co Intersession by Amazon. We were impressed, we were included in the keynote and we are very proud of having been included in the keynote for our Alexa skill. >> Great, so before we get into kind of what they talked about, let's back up a few steps in terms of what you are trying to accomplish as an institution. So give us a little bit of background on the college, how big it was, and kind of what was going on and what you wanted to really do differently. >> We are a Spanish University. We belong with CEU San Pablo Foundation which owns three universities in Spain, Barcelona, Madrid, and Valencia. We are a not for profit universities and in Valencia, in our case, we are very proud that we used to be a local university with only 300 international students eight years ago and right now we have reached 2500 international students which represents around 30-33% of the population of the university. We are right now 8000 undergraduate students and 3000 graduate students. >> So that's pretty amazing. So as you said, you were really kind of a regional university and you decided you wanted more international students. Why did you want more international students and then once you made that goal, what were some of the major objectives at the beginning of this process or problems that you had to overcome? >> It was a trend in higher education institutions but for us it was very important for two reasons, one the sustainability of the university, but also and I think the main reason is that we wanted to have our students to have a global experience. We wanted to become a global university based in Valencia, but we have right now more than 80 countries represented on campus. >> Wow, so what were some of the big hurdles that you saw that were going to get in the way of attracting more of these international students? >> So it was very important for us to adapt all our processes to our students. For this we have a very helpful firm partnered on campus. It was the IT department with Jose Roch in charge of this department and through technology we have been able to escalate and automate, get the automation of all of this process in order to reach bigger number of international students. So we have adapted all the processes to the needed of our international students, our new population of international students. >> Right, so you were highlighted today for a very specific thing, for a very specific device, which is Alexa, and voice as an interface and we saw some of the Alexa stuff last year, in terms of the kids asking it, you know, when is my test, is my homework due, these types of things, but you guys are actually taking it to the next level. Explain to the folks what you guys have done with Alexa. >> So we have used Alexa to introduce a virtual assistant for all our students national and international students and one other things that have been highlighted in the keynote is that is not only in English, but also in Spanish. Like this we are covering the two most speaked language on campus, English and Spanish. >> So it's bi, so you've got a bilingual Alexa in the room. >> Yeah, yeah, yeah. So for us it was very important as explained before that technologies had been asked to cover all the population of students, not only part of them. >> Right and using English is kind of universal language, regardless of what their native tongue is. >> Yeah, yeah. >> So did you have to build all this from scratch? How much was Amazon helping you to do the English to Spanish translation, was it written in Spanish, how did some of those logistics work out? >> So we began six months ago with the project with the help of Amazon, they were very, very, very helpful for us. With Ana Cabez and Juan Manuel Gomez from the UK team of Amazon and they guided us how to develop the Alexa skills for the goals that we set with them, what we wanted to achieve with the virtual assistant for our students. >> And yeah, so the skills are the things that you actually write, so how many different skills did you write especially for your students? >> So we, what we are doing is to build only one, but we are integrating all the services in one only skill. So we are integrating services related with what my next assignment on Blackboard, which are my grades, how can I book a room in the library or another space of the university, locations of the different services or professors of the university. We are integrating a lot of services, but in one skill because we don't want the students to have to switch between skills. >> Jeff: Right, right. >> So we're aiming to have one virtual assistant for the students in only one skill. >> So that's interesting, I didn't even think about all the integration points that you have. But you've got integration points in all these other systems. The room booking services, the library services, Blackboard and the other educational services. >> The learning management system. >> So how many points of integration are there? >> A lot we are working right now, we are focusing around five, seven integration points, because also we are integrating it with our CRM in order to have personalized message to different segments of our students, depending of if they are due to get some documentation to the registrar office. We think that integration with CRM allows us to give personalized message and notification to our students depending on the situations. >> Jeff: Right. >> So it's not a general notification for all of the students on campus. >> Right, that's awesome. Again, highlighted in the keynote really I think is the first kind of bilingual implementation of Alexa. So that's terrific. I want to shift gears a little bit about innovation and transformation. We go to a lot of tech shows, talk to a lot of big companies, everybody wants to digitally transform and innovate. Traditionally education hasn't been known as the most progressive industry in terms of transforming. You said right off the bat, that's your job is about transformation and innovation. Where's that coming from? Is that from the competitive world in which you live? Is that a top-down leadership directive? What's kind of pushing basically the investment in this innovation around your guys' school? >> So I believe that education can be disrupt in the next five, ten years. So what we think at the university is that we have to be closer to this disruption and in this sense we are working a lot to improve the students' experience of our students on campus because if not we think that it makes no sense to study on campus when you can go online. >> Jeff: Right. >> So that's why we're using technology to improve the students' experience on campus. So we are trying to avoid those things that have no value added for the students through technology and through the digital transformation. In order that we have more time for these value added interaction between the staff, academic and nonacademic staff, with the students. >> Right, and then how has the reception been with the staff, both the academic staff and the nonacademic staff because clearly the students are your customers, your primary customer, but they're a customer as well. So how have they embraced this and got behind it? >> So I seen all the institutions and you have a part of the institution that is not so in favor of these innovations, but the big number of professors and staff have seen the benefits of not to have to answer email Saturday night because the virtual assistant is 24 hours seven days a week. So they've seen the benefits of how technology can give them more time for these value added interaction with their students. For this in order to avoid only top-down decisions we have created digital ambassador programs which this program what we do is to share with our professors and with our nonacademic staff what we are planning and how they see the project. >> Jeff: Right, right. >> And we are integrating their opinions and their suggestions in the program. >> So you're six months into it you said since you launched it. >> Yeah. >> Okay, I'm just curious if you could share any stories, biggest surprises, things that you just didn't expect. I always like long and unintended consequences, you know, as you go through this process. >> So one of things is in Spain, Alexa was launched in November, last November so it's very new. >> Jeff: Very new. >> Very new in Spain. There's no voice assistant in the last nine months, it have exploded, but we didn't have before. So the students have been very impressed that the university were working at this level with the technology so new because it was even new for them, even if they are younger and they knew a lot about this technology. They were impressed that the university so quickly reacted to the introduction of the technology. The other point is through innovation, we are also using Alexa for the digital transformation of learning and teaching. We have launched an innovation program for quizzes for the students. And we have the huge amount of volunteers that they want to see how it works. >> Right, right, just curious too, to get your take on voice as an interface. You made an interesting comment before we turned the cameras on that email just doesn't work very well for today's kids. They don't use it. They're not used to using it. But voice still seems to really be lagging. I get an email from Google every couple of days saying, here ask your Google Assistant this or ask your Alexa this, you know, we still haven't learned it. From where you're sitting and seeing kind of this new way to interact and as you said get away from these emails in the middle of the night that ask, when's my paper due and I could ask the assistant. How do you see that evolving? Are you excited about it? Do you see voice as really the centerpieces of a lot of these new innovations or is it just one of many things that you're working on? >> So I think the difference is that usually higher education institutions would have use of email for communication with students with so massive amount of emails. I think what they feel with the voice assistants is that they have the freedom to choose what they want to know or not to know. So if they can ask voice, virtual assistant, as in one case, they have the freedom when they want the information. >> Jeff: Right. >> So I think its a big difference between emails, in an email you decide when you send the information to the students, with voice technologies, the student, it's the student who is asking when they want the information. >> Jeff: Right. >> So I think it's important for them. >> It's huge because they never ask for the email. >> No, they, and after they tell us that it wasn't important information that they didn't check the email. >> Right. >> They complain that they don't have the right information. >> Right, well Inaki, thank you for sharing your story and congratulations on this project. Sounds like you're just getting started, you've got a long ways to go. >> Thank you so much. >> All right, thank you. He's Inaki, I'm Jeff. You're watching the Cube, we're in downtown Seattle at AWS Imagine Education Conference. Thanks for watching. See you next time. (techno music)

Published Date : Jul 10 2019

SUMMARY :

Brought to you by Amazon Web Services. and Innovation at the CEU Universidad Cardenal Herrera. So first off, impressions from the show, and we are very proud of having been included and what you wanted to really do differently. and in Valencia, in our case, we are very proud So as you said, you were really kind of a regional one the sustainability of the university, So we have adapted all the processes to the needed Explain to the folks what you guys have done with Alexa. So we have used Alexa to introduce a virtual assistant So for us it was very important as explained before Right and using English is kind of universal language, for the goals that we set with them, So we are integrating services related with the students in only one skill. all the integration points that you have. we are integrating it with our CRM So it's not a general notification for all of the Is that from the competitive world in which you live? in the next five, ten years. So we are trying to avoid those things that have no because clearly the students are your customers, So I seen all the institutions suggestions in the program. So you're six months into it you said I always like long and unintended consequences, you know, So one of things is in Spain, So the students have been very impressed that the the cameras on that email just doesn't work very well is that they have the freedom to choose what they want in an email you decide when you send the information important information that they didn't check the email. Right, well Inaki, thank you for sharing your story See you next time.

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Charlotte Wylie, Symantec | RSA 2019


 

>> Live from San Francisco. It's the Cube covering artists. A conference twenty nineteen Brought to You by Four Scout >> Welcome back, everybody, Geoffrey. Here with the cue, we're in North America and the newly refinished Mosconi Center Downtown San Francisco in the force Cow boo. Happy to be here first time and we have our next guest. She's Charlotte Wiley, chief of staff from Symantec. Great to meet you. >> Nice to meet you, teacher. Thanks for having >> absolutely so impressions of the show. This is a crazy show. Forty dollars, people. Aren't many shows like this >> it issue just a little overwhelming. It's my second year here, and it's no less overwhelming. Second year here. It's, uh it's just prolific. Everything that say the session, the keynotes all day, all the networking, the basis. Amazing. >> So I'm curious how your perception has changed. I >> was looking at your background, Your hearing a financial institution before your own kind of the purchaser side of the house. >> Now you're over on >> this side of the house. How's that kind of change your perception when you walk this crazy floor, I imagine before you're like, Yeah, how am I going to digest all this? >> Well, no one wants to be my friend anymore, which is interesting. So, um, you know, working on the vendor side of the defense is the dark side. It's It's a very different experience. When I came here a couple years go to bank. Everyone wants to talk to you. Or is this time? Is this a healthy, competitive nature going on between all the vendors, which is great. You want to see that? Yeah. It sze got the same enthusiasm. Same vase on the floor, which is wonderful. >> So semantics. Been a leader in the space for a very, very long time. One of the original, you know, kind of original security companies back in the day when we're just trying to protect that. You know, I guess our Web browser right from from some malicious activity. Wow. The world has changed. And one of the big new components now is his internet of things. In this tie of it with ot operations technology. You know something you've spent some time on a wonderful get your take on how that's increasing the threat surface, you know, increasing the complexity. And yet there's still a lot of value there if you can bring those systems together. >> Yeah, absolutely. So I think that Kate thing is this. You know, this simplicity here is, uh What? What you don't know, You can see. And what you can't see you can't monitor on DH. That's the key thing to remember when you think about t n OT so with Coyote specifically, if you, uh you've definitely got a nice routine, you network somewhere everyone has. But if you can't see that thing, it is incredibly vulnerable Throat vector for any organization. So really, it's it's a point of egress for any doubt of ex filtration. And if you've got someone compromised in the network already on your way, see it as being a very opportune ingress point to getting a lateral move. Right. So they are incredibly, inherently vulnerable. Right? These things are they're usually hard coded, authenticated. They are. They have massive under. Police often remain unpatched. When you cannot see, you don't know, Right? So some of the dirty side of the fence, right? The same problem exists. They typically were not built to connect to the Internet. Right. So this is something very new that we're trying to tackle right. And one of the key things I think about is that it's probably a little bit few tile to make these OT and I and I. A device is inherently secure. You think about in twenty twenty. We're going to see like twenty five billion devices proliferating our globe, which is incredible. So how do we how do we make it more school? Let's back off from becoming inherently secure. Let's up on the visibility. If you visualize you, Khun Segment, and you can enforce. And then you can take control of what has access to your network, right? A >> lot of interesting conversations about this today, obviously or in the force cow boo. But I think one of the people earlier said they had fifty percent more devices on the network than they anticipated. And it turns out his remote offices and people are plugging things in. Another little factoid is that maybe that hit no s on that device is actually windows in tea. Is it a tea? A little box. And nobody even knew because you knew that's an embedded in team. But then on the other side, we had a lease on, and she was talking about great example on security cameras and just that a lot of these newer devices that you can connect have a plethora of services packaged in on the assumption that you might use them. So rather than have not too many, they put them all in. But you don't necessarily need to turn all those things on. So again, you're just opening up this huge kind of exposure. >> Huge explosion. That's it. I think it's a really good conversation to have with your stakeholders about talking about the target breach. So when people start to understand that that really originated from a hate tax system, right compromise haystack system. So when you're talking about T initialization, that's a really good years case to say. Look, this is a huge bridge that was compromised from because we didn't They didn't have visibility over the anxiety. >> It's funny if you each Max keep coming up, over and over and over there. Obviously the biggest threat that way have I'm jacket to see if I could see like a movie with me. Nasty HBC think come until that munching up the company. But it's funny. Different topic. Shifting gears completely, really, about kind of diversity, diversity of opinion, diversity of perspective, diversity of thought and how that's a really important and effective tool use in trying to accomplish missions. In this really crazy, complex task, you can't abs single point of view, single point of reference, kind of a single pain that you think about. I know that's something that you've been in a lot of time on, >> so my role it's semantic because Chief of staff, I own the diversity agenda for the global security office. And it's bean aerial laser focus on me for the past twelve months, which is our industry has a systemic problem around attracting and retaining talent from diverse backgrounds. Right? We're gonna tackle it head on on We don't really successfully in semantics. Oh, wait. Give this fabulous mandate through to our leadership who got on board with laser focus around, making sure that we get a diverse slate of candidates when we bring in new people and that that translated incredibly well. So we saw a rise of interview to conversion. Foreign ft for females in six months off forty percent >> fourteen or forty four zero for zero. >> So just by making it part of the interviewing experience. Having a diverse slate of candidates, making sure that we're really giving a foreign opportunities coming right really has changed playing Plainfield. >> And then the other thing, of course, is the retention, which is a big problem for attention that we're, you know, women dropping out and not coming back. >> That's and this every organization has to step up to make sure that they're waiting, but their making a workforce that is flexible, that accommodates so some of that. Some of the mental load that women have, whether it's through a child, care whether it's to do with older parents. But also when we talk about diversity, it's nothing. You know just about the gender piece, right? We're going to accommodate for other people as well underrepresented minorities. Early Korea, Different people have different socio economic backgrounds, maybe haven't come from a typical university training course, right, Something that we've focused on heavily. We've been working with a large enough profits to bring in early career guys who have not had a university background who may have had a really rough time coming out of school, getting them in, training them up through internships, bringing them up to speed over six months and converting them into FDA, which I feel is really a way tio to build a diverse workforce and get people an opportunity that didn't have it >> now was someone spearheading that before you came on border was there Was there an effort that really kind of put a dedicated resource on it when you when you took it over? >> So I took over about a year ago and I double down on the effort. We were working with Europe before that. Had a fantastic colleague was doing a lot of work with Europe on. We're just seeing fabulous results with converted nearly thirty three percent of our internships into FT. >> Thirty three and you're not in those thirty three or not coming from, you know, kind of a classic. They're not coming pig population. >> Absolutely these air IGA passionate, enthusiastic young people who have a tenacity to just pick things up because they're so grateful to be there right there, so happy to be given the opportunity. And it's some It's an untapped resource that I think a lot of people who are looking to have solved aside the security talent shortages should be looking into great that we get programs in place for a Girl Scout middle school. But let's think about alternative ways of getting new talent in. And I think that they're not for profit right way after >> such a big problem. And like you say, it's a big problem, you know, from from little girls. And, you know, all the way up to mid mid career women that air dropping out and not coming back before you even get into the boardroom. We work with a ton of organization like Athena Alliance with towards that the boardroom level all the way down to Grace Hopper. You know, this working more kind of college graduate level girls intact? I mean, there's a lot of luckily, a lot of people are trying to focus on the problem, but unfortunately, the numbers or not turning in the correct direction, they're actually turning in the wrong direction. Yeah, >> so really, that's it for me. It's about laser focus. You really got it. If you make your party your agenda making party returned right? Don't give it. The nursery had not. Don't say that you will do the things actually commit to it and get it done right. I'm not a huge fan of talk. It's Qatargas work on. So, yeah, I think there's a lot of opportunity. The people they don't step up to the great doing enough >> to to your earlier first line, right? If you're not measuring it, you know, and tracking against it, how do you know if you're being silly and what it's under served? You have to give it a little juice, right? You can't just have to expect the status quo to suddenly change, right? >> Absolutely metrics. Incredibly employed. And start with you metrics. Dashboard record where your tracking, in terms of your representation of females, underrepresented minorities. Your bets. You're early Korea. Really? What you want to see is a huge influx or the interviewing stage into the into the FT conversion. You want to see an influx in your leadership. You want more women in your leadership team because that's the way to drive a better female pipeline, right? Same goes on because I'm are minority. Same guys. Early career. >> Yeah, so important that they look up and see somebody that looks like one hundred percent C. C an opportunity to be that person, something alright. Charlotte. Well, thanks for, uh, for taking a few minutes of your day. And great Teo learned about all your What you working on? That's >> great. Thanks. Having >> alright? She Charlotte? I'm Jeff. You're watching the Cube? Where are, say twenty nineteen in the force Cow booth. Thanks for watching. >> We'LL see you next time.

Published Date : Mar 7 2019

SUMMARY :

It's the Cube covering refinished Mosconi Center Downtown San Francisco in the force Cow boo. Nice to meet you, teacher. absolutely so impressions of the show. Everything that say the session, So I'm curious how your perception has changed. of the house. How's that kind of change your perception when you walk this crazy floor, So, um, you know, One of the original, you know, That's the key thing to remember when you think about plethora of services packaged in on the assumption that you might use them. I think it's a really good conversation to have with your stakeholders about kind of a single pain that you think about. And it's bean aerial laser focus on me for the past twelve months, So just by making it part of the interviewing experience. And then the other thing, of course, is the retention, which is a big problem for attention that we're, you know, That's and this every organization has to step up to make sure that they're waiting, but their making a workforce So I took over about a year ago and I double down on the effort. Thirty three and you're not in those thirty three or not coming from, you know, kind of a classic. to just pick things up because they're so grateful to be there right there, so happy to be given the opportunity. And like you say, it's a big problem, you know, from from little girls. If you make your party your agenda making party returned And start with you metrics. Yeah, so important that they look up and see somebody that looks like one hundred percent C. C an opportunity to be that Having Where are, say twenty nineteen in the force Cow booth.

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Harry Glaser, Periscope Data | CUBEConversation, February 2019


 

(cheerful orchestral music) >> Hi, I'm Peter Burris and welcome once again to the CUBE Conversation from our studio in Palo Alto, California. With all CUBE Conversations, we pick a topic and we get down to the meat of it and we're going to do that today as well. The topic today is the role that data's playing in an organization, but even more importantly, the changes that the organization has to make to take advantage of data assets. And to have that conversation, we've got Harry Glaser, who's the CEO and Co-Founder of Periscope Data, with us today. Harry, welcome to theCUBE. >> Hey, it's great to be here, thank you Peter. >> So introduce yourself. Who are you? >> Yeah, I'm Harry, I'm the Co-Founder and CEO of Periscope Data. So, we started this company gosh, six years ago in my CTO's second bedroom. And we've scaled it to about 1,000 customers, about 150 employees, all in downtown San Francisco. >> And Periscope Data does? >> Yeah, we make a platform for data teams. So data teams play this increasingly important and powerful role in organizations where they drive the way the company makes decisions with data. And we make their system of record, their source of truth, the platform that they use to do all their work within those organizations at places like HBO, and Uber, and Harvard. >> Okay, so let's talk about data teams. >> Sure. >> 'Cause it starts there. A lot of organizations are trying to adopt practices >> Yup >> Associated with better utilization of data and are failing partly because it's catch-as-catch-can. >> Sure >> It's everybody's responsibility to figure out what data is, where it came from, what the value is, and how their going to use it. >> That's right. >> That sounds to me like, the notion of a data team says, No, we have to bring some degree of >> Yup >> At least centralization in thinking >> Yup. To make sure that we're exploiting data properly. Have I got that right? >> Yeah, that's exactly right Peter. So, often an organization will start working with data 'cause someone somewhere in the organization wants to. Maybe it's marketing. They hire a business analyst into marketing, then sales decides to do it, then they hire someone into sales. But to your point, it's catch-as-catch-can. So, marketing is looking at one view of data from the marketing world. Sales is looking at another view of data from the sales world. They get into big fights about what the truth is. There's no-one to arbit. It goes all the way up to the CEO, who has no fucking idea what's going on with this fight. Right? And that ultimately gets solved when you hire a centralized data team, ideally reporting to a Chief Data Officer, who can form a source of truth and form best practices in the organization for how they work with and make decisions with data. >> And presumably, take some responsibility for diffusing those practices >> Yeah >> And diffusing the data about the data to the rest of the organization. So you get more common utilization. >> That's right. So if you fast-forward a few years, now all the data is centralized and the data team is centralized, and they have formed a source of truth. Maybe they got into a fight about how many leads marketing delivered to sales. Marketing analyst says 10, sales analyst says we only got five. Now you have one source of truth, one piece of data that tells you how many leads. Analysts farmed out to the rest of the organization but farmed out from that central team where they have best practices and sources of truth. >> Okay so, presumably, there is some degree of maturity or questions of maturity >> Yeah >> Associated with these teams. Let's start with day one, I'm going to do this. What's the difference between that and someone who's a little bit further along? >> Yeah >> What's the first thing that a corporation needs to do day one? >> Yeah, day one is, if you're doing it right, day one people do all kinds of things that turn out to be wrong. But day one, if you do it right, you hire that Head of Data first and you empower them first to build that organization and to build that sort of center of excellence. A big mistake that you'll see is either hiring data people to fuse the organization or hiring a data team but stuffing it somewhere like Finance or IT. Those are service organizations. They are not driving their own, sort of, source of truth and business practice through the organization. You want your data person reporting to a COO or a CEO, and you want them to be empowered throughout the organization. >> So the way I've always thought about chief, and you tell me if this corresponds. >> Sure >> A chief is an individual who's in a business, who has responsibility for generating a return on the assets under their control. So the Chief Financial Officer is responsible for generating returns on assets. >> Yeah >> Returns and capital. You know, the COO is returns on people and the operations of the firm. Chief Data Officer, presumably then, would be responsible for generating a differential >> Yeah >> Return on data assets. >> Absolutely. So the CDO will take control of all the data being generated by all the various systems in the firm. Right? And then they'll be, like to your point, they'll be responsible for generating a return. Which is the returns from the improved decision making at the company. If we spend all this time hiring this data department and spend all this time logging and storing this data and we don't actually make better decisions at the company. What is the point? The whole point is that everyone else at the company now has an ability to make much better decisions. And that, those decisions lead to profits which are the return on the data. >> So, I'm the CEO Board, I don't have this today, my first job is to hire a CDO >> Yes. >> And give them responsibility for increasing the returns on the data assets within my business. >> So you'll, yes. >> So lets talk about, one year later >> Yeah. >> We've hired a bunch of people. How is a more mature data team operating? >> Yeah, so there's a number of things and they all happen in lockstep. You will have data people, who are much more mature and advanced in their careers and their skill sets. People are advancing in their maturity. Your first analyst might be really good with Excel pivot tables. Few years later, you're going to have people under the Chief Data Officer who are data scientists who work with machine learning and AI capabilities, miles beyond your Excel pivot tables. So that's one thing. The other thing is how are decisions made throughout the company? So on day zero, your chief revenue officer maybe comes into a meeting and goes, you know we're going to sell this way, because this is how we sold this way at my last company, and I know it's the right way to sell based on my years of experience. Fast forward five years and they're going to go, the data shows me that we need to sell in a different way. That we've been selling in a couple of different ways and this is the most profitable way, and I can see that in the data. And so the CEO should expect as a return on hiring this data organization, the people who are coming to him or her with their decisions are backing it up with data, as a result of this CDO and their organizations work. >> Yeah, and that doesn't diminish the value of that Chief Revenue Officer's experience. >> Of course not >> But it just gives them an opportunity to test a proposition, see if it worked, test a proposition, and improve things over time, right? >> A good test is, the CDO and their people should be the most popular people in the organization. Everyone loves them, because they bring free value all the time. The CRO has probably almost certainly comped on the revenue they generate for the company. So if they've got data scientists helping them generate more revenue, that's awesome, that's money for the CRO. That's great, so they should be very popular. If you have a CDO who's getting in everyone's way and causing friction, you probably don't have a good one, or something is wrong. >> Okay so the CDO is now installed, their power and their influence and their authority is accepted >> Yep >> By the organization. >> Yep >> Practices are changing. >> Yep >> Now, the next level of maturity, what are they focusing on? >> Yep >> Let me give you a little bit of a background as I think about this because I look back at history and you see over and over and over functions that have processes. >> Yep >> Some that come from the outside, some might be developed inside, and they try to instantiate, they try to manifest those processes in software. >> Yeah >> Because it helps improve the productivity of their people, the certainty of the operation, the certainty of execution. >> Yep >> So I'm into this process, but it's taken me some time. What do I do to accelerate my maturity? >> Yeah so I think there's a number of things that it's driven from the people. But if you start, you know, day zero, maybe you can't even get the data that you want or you don't know that you want the data. The CDO helps you, gets the data and helps show you what it is, and you at least understand the data and you can start making some decisions. Then they start joining the data together. So maybe I was like, okay, now I can see what I'm spending on marketing and what the return is, whereas I couldn't before. But you still can't say, okay what's my total spend to acquire a customer? Until you merge the marketing and the sales data. So now you merge into a single source of truth, you resolve all the conflicts and differences between the organizations, that's good. Then you start predicting the future. And this is where the CDO kind of takes control of the discussion. Because previously we were going, maybe we started from a place of sales and marketing, we wanted a thing and can't have it. Then, the CDO staffs up, builds the technology and answers the questions, and this is where they get popular. But then they start driving the discussion. Well, hang on, I can hire some data scientists and I can build some machine learning, and I can actually predict based on all the inputs, run all the scenarios for the future of the business, and go, this scenario is best. So let's actually invest this way. And so now they're proactively bringing differentiated value based on technology that the company, and the capabilities of the company, did not even know about until they started hiring this team. And so you know, in a very mature organization the data team is actually driving the business towards what decisions they should be making, and is kind of in a much more powerful position, even than some of the other chiefs. >> But I want to talk a little bit about that notion of the future. >> Yeah sure. >> Because as someone who has been something of a student of the way that business uses data historically, it's interesting that a lot of the OLTP generation was recording what happened. >> Yes >> So it's really using technology to better understand the past. >> Yep. >> And then personal productivity in many respects, was how do I build a consensus amongst different thinkers about what's going to happen a little bit further in the future. >> Sure. >> So the Excel pivot table, often is used to forecast two, three years out. >> Yeah. >> Get people to agree that that's where we want to go. >> Yep. >> But you're talking about a more immediate notion of a future. The future that's relevant to the Chief Revenue Officer. >> Yeah. >> Like in the next quarter, or the next couple of quarters, have I got that right? >> It's both. I would say yes the Excel pivot table is used to forecast the future, typically in a relatively straight line fashion from what's happened in the past, and that's great. But when you really have a mature data team and you really have a strong source of truth, you might say actually, you know, the thing that drives revenue more than anything is not the historical revenue trend, but it's the number of active users of your product. Let's say, for example. Or does the viewership of your video get past the halfway mark? Those are your best customers and if we can drive more of those customers we get a sort of differentiated value. And so that requires a more sophisticated technical approach than the simple Excel pivot table. >> Right but still, at the end of the day what you're doing is you're allowing data to drive your next action. >> Yes, that's right. >> And that's different from a historical process orientation. >> That's right. >> Where you let the process drive your next action. >> That's exactly right. And to your point you end up requiring a more agile organization, because you're going to be getting more and more insights over time, and changing direction based on those insights. As oppose to saying, here's my process, let's just run the process. >> Okay so, you've mentioned a couple of times the notion of a system of record for the CDO. >> Yeah >> And you know, ERP was kind of the CFO's software platform for running the finance of the business. What role does Periscope Data play in the world of the CDO? >> Yeah I mean I think your analogy is exactly right. So all of these chiefs, all of these departments will have their systems of record. ERP for the finance team, CRM for the sales team, marketing automation system for the marketing team etc. And we provide that system of record and that source of truth for the data team. And that looks like a lot of different things. Tooling around, integrating the data so that you can build a single source of truth with data. Storage options, in fact, multiple storage options for the data itself, so that you can run the analyses. The actual system that runs the analyses, so you might be writing SQL code or Python code in the product to perform the analyses, integrations with machine learning systems so that you can predict the future. And all the different ways that you want to share and publish the data out in the organization, all that happens together in Periscope Data, Chief Data Officer is managing all of those workflows so they can manage the whole flow of data through the organization within the product. >> So as a CEO, you know, pretend CEO right now. >> Sure. >> I hire my CDO, I empower them to generate a return on data. >> Yep. >> I give them the authority to do so. >> Yep. >> And at some point in time I have a team that's being diffused into the organization, but all this can be accelerated if I get the software that will help my people be more successful. >> Yes, in fact I would say you probably can't get past a certain level of maturity without differentiated software like Periscope Data, because it simply breaks. The volume of data you want to be working with in that top end of the maturity curve is so large, and the sophistication is so large, that you really do need differentiated tooling at that point. >> Okay so how is this going to change industries? >> (laughs) Yeah. >> So I've got all this stuff organized, because I have a thought I want to run by you. >> Sure. >> But from your perspective, how is this going to change the notion of industry? >> Yeah so I think that in every industry you at this point have sort of digital disruptors and you have the old guard. And the old guard is not necessarily dead, and I think you can see, we were talking moments ago about Walmart and the transformation they've made to digital and how that's become a real focus of the company. Great example of a company from the old guard that is by no means dead. But you do have to embrace the idea that the way you made decisions 10 years ago is not the way you're going to make decisions now. And by hiring this organization and empowering them with differentiated tooling, what you can do is have a much more data driven culture as a result. So you will watch them, as they get more mature with data, transform the way your company makes decisions. And it is a cultural change, right? The company becomes much more nimble and agile, probably has less management hierarchy and fewer layers, all of that kind of stuff. And it enables you to survive and thrive in a world where you are constantly being challenged by new digital disruptors. >> Yeah and I'll tell you, here's my observation on the whole concept of industry. Industry is a general way of describing how assets are organized. >> Makes sense. >> So a financial services forum has certain classes of asset, so your airplane manufacturer, >> Yep. >> Certain classes of assets, or a bottling company. And you can look at each of these different industries and say, oh, they have this common approach to thinking about what is valuable and how the assets get work, perform work. >> Yep. >> Data reduces asset specificity. >> Yep. >> Asset specificity is the degree to which an asset can be applied to a limited number of purposes. >> Yep. >> Data reduces that, makes assets more programmable, gives us a better job of monitoring. >> Yep. >> If we think about that so that the industry is a function of assets, therefore asset specificity, as more people do more data it reduces the barriers. It takes certain respects, it limits the impact of industry, and you end up with new types of competitors. >> Yep. >> New types of disruptors, that you didn't know about. What do you think about that? >> I think that makes sense, I mean we were talking also moments ago about the return on these assets right? And so, the CFO of a major public company will be primarily responsible for investing the company's financial assets across the globe, in a way that maximizes the return on those financial assets or minimizes the loss of those financial assets. And similarly with data, you will start to think about data as an asset, it will be the CDO's primary asset and the return on that investment in that asset will be the profits from the better decisions across the company that you wouldn't have had, if you hadn't had a CDO to steward those assets. >> And the options that are created. >> Absolutely. >> So it's a profit now, but also the additional options that are created. >> Yep, yep. >> And that's where the industry notion starts to get very fuzzy. >> And like all assets, the return on those assets will compound over time. We'll get the increased optionality, we'll make better decisions. You know, because of the increased optionality and the better decisions, there's now even more optionality, we make a good decision again, right? Then it starts to build on itself, and you end up in a much better position relatively quickly. >> Okay so Harry, one last thought, one last question. What's 2019 hold for Periscope Data? >> (laughs) A lot of growth first of all, so it's nice to be a high growth technology startup, lots of good things happen. But it is a little sort of mind boggling, how much the company changes and how much the team changes, the software changes every sort of six months. And so we will almost certainly double or more our business again, we will move into, I mean, I've mentioned some of our customers, Uber and HBO and Harvard. That is indicative of a trend where we are starting to work with larger and larger customers, and real true enterprise customers for the first time. So I expect that trend to accelerate. And I will say the conversations for us are getting easier, when we started six years ago and we were talking about platform for data teams, people were like, data teams? You know? And now I think everybody understands that there's a big wave happening, and that's been sort of propelling the company forwards. So that's been a lot of fun. >> Alright, Harry Glaser, CEO and co-founder of Periscope Data, thanks very much for being on theCUBE. >> Thank you Peter, I appreciate it. >> You bet. And once again, I'm Peter Burris, and this has been another CUBE conversation. Until next time. (cheerful orchestral music)

Published Date : Feb 21 2019

SUMMARY :

the changes that the organization So introduce yourself. I'm the Co-Founder and CEO of Periscope Data. the platform that they use to do all their work Okay, so let's talk to adopt practices and are failing partly because and how their going to use it. Have I got that right? and form best practices in the organization And diffusing the data about the data and the data team is centralized, What's the difference between that and someone who's and you want them to be empowered So the way I've always thought about chief, So the Chief Financial Officer and the operations of the firm. So the CDO will take control on the data assets within my business. How is a more mature data team operating? and I can see that in the data. Yeah, and that doesn't diminish the value the revenue they generate for the company. and you see over and over and over Some that come from the outside, the certainty of the operation, So I'm into this process, but it's taken me some time. and the capabilities of the company, notion of the future. it's interesting that a lot of the OLTP generation to better understand the past. a little bit further in the future. So the Excel pivot table, The future that's relevant to the Chief Revenue Officer. but it's the number of active users of your product. Right but still, at the end of the day And that's different let's just run the process. the notion of a system of record for the CDO. for running the finance of the business. And all the different ways that you want to share So as a CEO, you know, I hire my CDO, I empower them to generate that's being diffused into the organization, and the sophistication is so large, So I've got all this stuff organized, that the way you made decisions 10 years ago here's my observation on the whole concept of industry. And you can look at each of these different industries Asset specificity is the degree to which an asset Data reduces that, so that the industry is a function of assets, What do you think about that? and the return on that investment in that asset but also the additional options that are created. And that's where the industry notion and the better decisions, there's now even more optionality, Okay so Harry, one last thought, one last question. and that's been sort of propelling the company forwards. CEO and co-founder of Periscope Data, and this has been another CUBE conversation.

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John del Santo, Accenture | Accenture Technology Vision Launch 2019


 

>> From the Salesforce tower in downtown San Francisco, it's theCUBE, covering Accenture Tech Vision 2019 brought to you by Silicon Angle Media. (upbeat music) >> Hey welcome back, everybody. Jeff Frick here with theCUBE. We are in an exciting new location. Last year we covered the Accenture technology vision release 2018. It was at Minna Gallery, cool event. But this year the venue is off the hook and 33 stories high and we're really excited to be in the brand-new Accenture Innovation Hub and joining me here our first guest, John Del Santo, he is the senior managing director for the West region for Accenture and he is responsible for this beautiful five-story. So John, first off congratulations to you and the team. >> Thanks, it's been a big project opening up this place over the last year, but it's come together great. >> Yeah and this morning they had a nice ribbon cutting, all kinds of dignitaries so, you know, what does this mean in terms of kind of, you've been with the center a long time. Your presence in the Bay Area specifically, but also as part of more of this global innovation effort. >> Well I think it's this, this is bringing together all the best of Accenture that we already had in the Bay Area. We're putting it all under one roof. We're relocating everybody and we're expanding the team. So we announced 500 new technology jobs here in this location over the next year and expanding our apprentice program. But basically, it's all about bringing more talent to this location in San Francisco to do more projects with clients in this space. >> Right. So we'll get into it with some of the other folks that we have scheduled, but it's both a coworking space for the Accenture people in town and three solid floors of all kinds of labs and innovation, kind of hands-on spaces, if you will, to do this work with your clients. >> Absolutely, that co-creation, we think, is what is really differentiating us from our competitors and it's really allowing our clients to work with us and our experts, our technology experts, and the ecosystem partners that we do a ton of work with, real time to solve a problem. Brainstorm a problem, prototype it, solve it over a very short period of time. >> Yeah, I think it's a pretty unique approach that you guys have, which is imagine the future and then create the future. >> Yeah >> As opposed to just reacting to the future. And you made an interesting comment this morning about, you know, be the disrupter, not the disruptee. And my question is really, as you see the leadership at these traditional companies that are afraid of being disrupted, how are they kind of changing the way that they do things, knowing that the digital natives and the threats that they don't even see coming from a completely different direction are now bearing down, and they have to get with the program. >> Well they do have to. And then it's really our job, our purpose, you know, the talent that we have in this company's purpose is to make our clients succeed and be disrupters. Because if they're not, they will be disrupted. And so it's in our best interest to make sure we're bringin' in the best talent, pushing their thinking on ideas, and actually getting to a solution that can actually allow them to differentiate and serve their customers better. >> Right. >> So that's what we're all about, is making sure our clients are successful. >> And draggin' 'em kicking and screaming? Or are they, are they seeing-- >> Absolutely not. >> Are they seeing it in their competition? I mean, in terms of kind of that board-level discussion, where, you know, it's passe that everybody's a technology company, and everybody's doing digital disruption, but you're down in the weeds helping these people actually execute the detail. >> Yeah, well it's funny, you say everyone's a digital company, that was our big theme a few years ago at this exact event. >> Right, right. >> Absolutely, not kicking and screaming. Most executive teams, most business teams that we work with understand that they need to change. The pace of change at their business is rapid, it's faster and faster, and every year it gets faster, and so they need to actually be a lot more agile in that >> Right. >> And move quickly. >> So one of the big things in like the singularity and accelerating pace of change. And some of these big kind of macro trends that we're experiencing is that there's no single person that sees all the innovation change across this broad front, by industry, by role, etc. You guys are in a pretty unique position 'cause you actually get to see the technology innovation and the disruption and the digitization across a number of industries as well as a number of roles. So you can kind of see this big huge glacier that's moving down the valley. >> That's one of the really cool things about this particular geography and location is that literally steps from our door here on Mission Street in San Francisco, we've got clients from ten, fifteen different industries that we serve, and we can bring talent from ten or fifteen plus different industries plus the technology skills to make sure they're looking at the problem from all angles. So if it's a retailer, are they really thinking about financial services, 'cause we've got both skills here. If it's a retailer, are they thinking about platform-based selling? Do they have an omnichannel strategy? We've got the skills in this location cross-industry to help serve banks, retailers, products companies, software platform companies, etc. And I don't think you can find that anywhere else, at least in the Continental United States, given kind of where we are in our geography. >> Right. So you had a couple of special guests this morning at the ribbon cutting. You had a customer, which is great, but you also had a representative from City of San Francisco and I just want to shift gears and talk about, you know, what it is to be kind of an active member of the community. You know, the responsibility of companies we're seeing, with kind of this backlash, if you will, against some of the mega-companies out there. It's more than just taking care of your customers. It's more than just taking care of your employees and even your stockholders. But now companies are being asked to be more kind of responsible and active participants in their local community. That's always been sort of part of our ethos. It's always been part of our vision to help our clients succeed, but also to change the way the world works and lives. And therefore, we have to be really active in our communities. We're being a little bit more explicit about it lately. But it's our view that we need to be able to improve where we're working and living, 'cause our people are active and it's important that we help serve 'em. We have a very strong public service business. We serve the State of California, we serve the City and County of San Francisco as well as well as other entities in California. And it's critical for us to help improve California as we improve the businesses in California. And so it's clearly part of our mission. >> Right. The other thing I think it's interesting is kind of companies' roles with higher education. We've seen a lot of work that Accenture's doing with community colleges and, you know, it's more than just helping so that you get good talent to feed your own system, >> Right. >> But it's really, as the pace of change just continues to accelerate, you know, historical institutions aren't necessarily best-equipped to move that fast. So again, you guys are taking a much more active, you probably done it before, but more active vocal role in the local academic institutions as well. >> Absolutely, I mean, our university relationships are really, really strong, always have been. But it's always been a little selfish on our end. We're always trying to get the best talent out of the universities locally here and there's obviously great schools in the Bay Area. We want to be more engaged with those universities on projects together as well. We want more of a 360-degree relationship. We've got great examples of where we've done research with some of the universities here locally, where we've co-innovated with some of them and we want to do more of that so that there's more of a solid relationship. It's not just about us, you know, helping them find the best students to work here, >> Right. >> Which we want, (laughs) and we do every year, but making sure that we're actually involvin' them from a research perspective and any other kind of, you know, philanthropic idea that we might have together. >> Right. So big event tonight, big event this morning, >> Yeah. >> So before I let you go, it's a brand-new space, I wonder if you could share a couple fun facts for the people who haven't come to visit yet, but hopefully will come as part of a project and a co-creation about some of the cool unique features that you guys have-- >> Well some >> Built in this thing. >> Unique features in the building. First of all, there's unique features with the talent. So we have researchers here, labbers, we call 'em, from our labs, that have, you know, Accenture has thousands of patents. More than 10% of them have been actually invented here. So our inventors are a secret that we've had in Northern California for a long time and they're all based here now. We've got some really cool spaces. We've got an augmented reality room, which is basically a 360-degree room where you can, rather than having to wear virtual-reality goggles, you can actually go inside of a computer, go inside of a lab, go inside of a hospital, and get an experience that's much more hands-on and a lot more immersive, if you will, than you could any other way. We've got a maker lab where we actually are makin' stuff. So we've got a design business here where we've helped physically make not only software, we make a lot of software, everyone knows that, but we've actually made products that have embedded software in them and so there's that fabrication capability we actually have in this building as well, which is pretty unique for a high-rise. (laughs) so >> Right. No, we saw all the machines back there, >> Yup. >> Had a good tour earlier today so-- >> Oh lots of robots and toys and all that good stuff, too. >> Yeah, that's right, it's all the robot room. All right, well, John, thanks for taking a few minutes of your time. Really exciting day for you and the team, >> Yeah. >> And nothing but congratulations. >> Thank you so much. >> All right. >> Thank you, thanks for coming. >> He's John, I'm Jeff, you're watching theCUBE. We're at the brand-new Accenture Innovation Hub in downtown San Francisco in the Salesforce tower. Thanks for watching. (upbeat music)

Published Date : Feb 7 2019

SUMMARY :

brought to you by Silicon Angle Media. So John, first off congratulations to you and the team. over the last year, but it's come together great. all kinds of dignitaries so, you know, that we already had in the Bay Area. that we have scheduled, but it's both a coworking space and the ecosystem partners that we do a ton of work with, that you guys have, which is imagine the future and the threats that they don't even see coming the talent that we have in this company's purpose So that's what we're all about, where, you know, it's passe you say everyone's a digital company, and so they need to actually be a lot more agile and the disruption and the digitization plus the technology skills to make sure and it's important that we help serve 'em. it's more than just helping so that you get good talent just continues to accelerate, you know, It's not just about us, you know, you know, philanthropic idea that we might have together. So big event tonight, big event from our labs, that have, you know, No, we saw all the machines and the team, for coming. in downtown San Francisco in the Salesforce tower.

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Dr. David Dimmett, Project Lead The Way | AWS Imagine 2018


 

>> From the Amazon meeting Center in downtown Seattle, it's theCUBE, covering IMAGINE: A Better World, a global education conference sponsored by Amazon Web Services. >> Hey, welcome back everybody, Jeff Frick here with theCUBE. We're in Seattle, Washington at the first ever AWS IMAGINE education conference. I think they said there was 900 registrants. Teresa Carlson did the key note, just finished, really fantastic. 900 people, it's funny, she equated it to AWS Public Sector which, seven years ago, had 50 people. And this year it had, I think, 15,000 people. So I think we'll see a similar growth here. Really, application of all the things that AWS does for education specifically, and there's all the cost saving and shutting down data centers and all that kind of stuff. But much more importantly is educating the workforce and getting a new class of kids and educators involved in cloud computing 'cause, let's face it, it's the dominant paradigm going forward. I don't think there's much question about that. So we're excited to be here, talk to some of the great people, all educators. And our first guest is Dr. David Dimmett. He's the SVP and Chief Engagement Officer at Project Lead the Way. David, great to see you. >> Yeah, great, thanks for having us here. So we're excited to be here as part of this first ever education conference that AWS is hosting. So great event, lots of fantastic energy, excited to present later today on diversity inclusion and computer science education, a space where we're doing a lot of really great work. And want to share, and also here to learn. >> Great, so give us the overview on Project Lead the Way. >> Sure, so Project Lead the Way, we are a 20-year-old national nonprofit. We were started in upstate New York, and we're working today with over three million students in pre-K all the way through 12th grade in high school. And we work with them in computer science education, biomedical science engineering; our job is to inspire kids. We want them to have access to a lifetime of opportunity. We know these skills are essential. Students who have these skills have opportunities, have doors open to them. Students without these skills really, today, face a lifetime of consequences. >> Right, so how do you get the skills into the education? It's such a frustration, and typical K through 12 education, computer science has not been part of the standard curriculum. There's the math track, which you take trig and calc, and there's the science track with bio and physics and chem, but computer science really hasn't done a great job of weaseling its way into the standard curriculum that everybody takes. So how do you get this curriculum in? How do you get the education to the kids? >> Sure, and we're seeing some movement in this area, which is really exciting. AWS has been a big part of that. But what we look at, we for the last 20 years have really put an emphasis on testing students primarily in those subjects that are easy to test, so core academic content; we definitely need students to have knowledge in those areas. What's been missing for a long time is the connection to that core academic knowledge to real-world problem solving. And that's where kids come in to a Project Lead the Way classroom and get excited. So we're starting with them early as pre-K, working all the way through, and it's, like I said, all those career pathways. But they're applying what they're learning in their algebra class, they're applying what they're learning in their physics class. And we know the research indicates that students decide really early if they like or are good at math or science. And gone are the days where it's okay to just brush off those content areas. We need to rethink the way kids get excited and inspired at an early age. >> So do you pull them, then, into a separate classroom experience outside of their everyday at school? How does the mechanics actually work? >> Right, so we're working with about 14,000 programs all across the country this year, all 50 states. And there are a variety of implementation models. In the early grades, in pre-K through five, a lot of times that's integrating into the homeroom or into the primary classroom. So we're training teachers all across buildings in a lot of elementary schools all across the country. When you work your way into middle school and high school, students rotate through, sometimes as an elective. But increasingly we're seeing schools require those courses because it exposes students to some of the careers that they may not understand and opportunities that they don't know exist. >> Right, it's so funny, right? 'Cause technology, over and over and over again, back to the Luddites, right, destroys certain industries, creates new industries, right? You don't want to be the guy making buggy whips anymore; it's probably not a great industry. But there didn't use to be web developers. There didn't use to be integration specialists. There didn't use to be SEO people. So there's a whole new class of applications that continue to be created with each of these huge information technology transformations. >> Yeah, it really is, and we have an increasing gap, really, unfortunately, in equality of opportunity. Increasingly today, we see students who have access to these opportunities in their pre-K, 12 experiences. Those students have a chance to go on to all kinds of careers, whether it's AWS, Verizon, Toyota, Lockheed Martin, you can go down the list. Companies are recruiting students that have these skills. Students who happen to not get exposed to these opportunities early really struggle to catch up later in life or later in their education system. So we really look at a variety of on-ramps for students. We work in the school day primarily. We also support a lot of work outside the school day. One of the key things that we do is we help teachers gain confidence in these areas. We were talking earlier about the skills gap that exists for adults in getting into some of these careers; same thing exists for teachers. We have teacher shortages all across the country. And what we're really looking to do is inspire not just students but the teachers who teach them. We'll train over 10,000 teachers this summer and get them ready to go in and inspire and prepare their students. >> It's really interesting, especially you get smarter kids once they're in high school and college. And they're looking for that connection. "Come on, Dad, what am I taking in chemistry? "I'm not going to be a doctor, "I'm not going to be a chemical scientist. "How does it relate to what I'm going to do "or philosophy or whatever." But these types of skills are really, really cogent. And not to mention that, but the kids are interacting with these types of applications all the day. So the connection between what I'm doing at school versus what I might be doing when I get out of school has got to be so much tighter than when you take a philosophy class or an American lit class. >> Yeah, we're rolling out, and with AWS's support. AWS has provided us with subject matter experts with a lot of the technological tools to help us deliver a brand new cybersecurity course this year all across the country. We're really excited about that. And you look at what's happening in terms of the cybersecurity threats that our country faces, that other countries face. It's both an economic issue but also a national security issue. And we just don't have the skilled workforce to be effective in those areas. We're inspiring kids, through AWS's help, to get excited and not just get excited but to have the skills to go out and be successful. So what I love, too, is a lot of the advances that we anticipate in healthcare are not going to be necessarily biomedical advancements. They will be, but they'll also be technological advances. We've worked with Cerner to train teachers in our computer science courses; they're one of the world's largest medical records companies. How do we provide data and information, big data, to medical providers, so that they can provide the best targeted treatment to their students? And so one of the things that we thrive on in our work is the connection to business and industry. And we want to provide that talent, that workforce, of the future. >> Right, so let me just drill in on that a little bit in terms of the role. You said you've been around for 20 years, your foundation. The role of private companies in general, and AWS specifically in helping on some of these really big problems, these really big efforts. 'Cause we know the public school systems never have enough money, getting pulled in a ton of different directions. So what kind of impact does somebody like AWS coming in help you complete your mission? >> Right, so AWS, AWS Educate have provided us with a variety of supports, and they're really helping us do a lot of really great work for students all across the country. A couple of specific examples. I mentioned subject matter experts. Having AWS come in and help us not just with this cybersecurity course but also how do we infuse into our other computer science coursework cloud career skilled development? And so we're doing that now with AWS's support. And Ken Eisner and his team have really helped us for the last couple of years; it's a great partnership. Additionally, providing us with the infrastructure, the applications, the AWS ecosystem of supports are helping us do a variety of things to secure student data, to also drive down cost to schools. All of those things together provide a great opportunity to the students that we're serving, three million plus, all across the country. >> Three million plus, that's great. So there's a real specific program that I want to give you a chance to talk about, the Kentucky Cloud Careers Pathways. That's kind of an example; give us a little bit more color. And we talked before, I got a lot of family in Kentucky, so it touched me a little bit. And, of course, Teresa's from there as well. >> So Kentucky is one of our strongest states for Project Lead the Way and has been for a lot of years. The governor and his cabinet have really done a lot of work to advance career opportunities, workforce development, economic development. And what we have and what we announced last year in Kentucky is the Cloud Career Pathway program. And that is a partnership between AWS; Project Lead the Way; the community college system in Kentucky; the governor's economic, labor, development, education departments; all of us working together to get kids exposed to cloud careers early in their education experience. And we've started training teachers to that end this year. We think it's going to be a real model for the country. >> David, I think you said it in every one of your answers, adding the "and the teachers, too." Such an important part, right? Such a key enabler to make this thing actually go. It can't just be about the kids. >> Absolutely, teachers are the bedrock of what we do in education. I say that as a lifelong educator. We've got a lot of work to do, and teachers are under attack in some places. And you've seen this last year, the work that's happened to put teachers in a position to be successful. And we've got a lot of work to do there. But our job, we want to go out and inspire the country's best teachers to go in and work in some of the most difficult work situations that exist in our country and inspire kids and with limited resources. And teachers are pouring their hearts out to do that. We think we've got a great opportunity, but we trained 10,000 plus teachers this year alone. And we see those teachers gain confidence. They go back to their classrooms, they're excited, and they know more about the opportunities that exist for their students. And I say that as a lifelong educator. In fact, my wife and I met 20 years ago as first-year teachers, so that, to me, is really core to what we do. >> Well, I see the passion in your eyes. So thank you for following up on this mission and doing good work and spending a few minutes with us on theCUBE. >> Yeah, that's great, thanks Jeff. >> All right, he's David, I'm Jeff. You're watching theCUBE from AWS IMAGINE Educate. Thanks for watching. (electronic music)

Published Date : Aug 10 2018

SUMMARY :

From the Amazon meeting Center Really, application of all the things excited to present later today in pre-K all the way through 12th grade in high school. There's the math track, which you take trig and calc, is the connection to that core academic knowledge in a lot of elementary schools all across the country. that continue to be created with each One of the key things that we do And not to mention that, but the kids are interacting And so one of the things that we thrive on in our work on that a little bit in terms of the role. And so we're doing that now with AWS's support. the Kentucky Cloud Careers Pathways. And that is a partnership between AWS; Project Lead the Way; adding the "and the teachers, too." the country's best teachers to go in and work Well, I see the passion in your eyes. Thanks for watching.

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