Steven Hillion & Jeff Fletcher, Astronomer | AWS Startup Showcase S3E1
(upbeat music) >> Welcome everyone to theCUBE's presentation of the AWS Startup Showcase AI/ML Top Startups Building Foundation Model Infrastructure. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem to talk about data and analytics. I'm your host, Lisa Martin and today we're excited to be joined by two guests from Astronomer. Steven Hillion joins us, it's Chief Data Officer and Jeff Fletcher, it's director of ML. They're here to talk about machine learning and data orchestration. Guys, thank you so much for joining us today. >> Thank you. >> It's great to be here. >> Before we get into machine learning let's give the audience an overview of Astronomer. Talk about what that is, Steven. Talk about what you mean by data orchestration. >> Yeah, let's start with Astronomer. We're the Airflow company basically. The commercial developer behind the open-source project, Apache Airflow. I don't know if you've heard of Airflow. It's sort of de-facto standard these days for orchestrating data pipelines, data engineering pipelines, and as we'll talk about later, machine learning pipelines. It's really is the de-facto standard. I think we're up to about 12 million downloads a month. That's actually as a open-source project. I think at this point it's more popular by some measures than Slack. Airflow was created by Airbnb some years ago to manage all of their data pipelines and manage all of their workflows and now it powers the data ecosystem for organizations as diverse as Electronic Arts, Conde Nast is one of our big customers, a big user of Airflow. And also not to mention the biggest banks on Wall Street use Airflow and Astronomer to power the flow of data throughout their organizations. >> Talk about that a little bit more, Steven, in terms of the business impact. You mentioned some great customer names there. What is the business impact or outcomes that a data orchestration strategy enables businesses to achieve? >> Yeah, I mean, at the heart of it is quite simply, scheduling and managing data pipelines. And so if you have some enormous retailer who's managing the flow of information throughout their organization they may literally have thousands or even tens of thousands of data pipelines that need to execute every day to do things as simple as delivering metrics for the executives to consume at the end of the day, to producing on a weekly basis new machine learning models that can be used to drive product recommendations. One of our customers, for example, is a British food delivery service. And you get those recommendations in your application that says, "Well, maybe you want to have samosas with your curry." That sort of thing is powered by machine learning models that they train on a regular basis to reflect changing conditions in the market. And those are produced through Airflow and through the Astronomer platform, which is essentially a managed platform for running airflow. So at its simplest it really is just scheduling and managing those workflows. But that's easier said than done of course. I mean if you have 10 thousands of those things then you need to make sure that they all run that they all have sufficient compute resources. If things fail, how do you track those down across those 10,000 workflows? How easy is it for an average data scientist or data engineer to contribute their code, their Python notebooks or their SQL code into a production environment? And then you've got reproducibility, governance, auditing, like managing data flows across an organization which we think of as orchestrating them is much more than just scheduling. It becomes really complicated pretty quickly. >> I imagine there's a fair amount of complexity there. Jeff, let's bring you into the conversation. Talk a little bit about Astronomer through your lens, data orchestration and how it applies to MLOps. >> So I come from a machine learning background and for me the interesting part is that machine learning requires the expansion into orchestration. A lot of the same things that you're using to go and develop and build pipelines in a standard data orchestration space applies equally well in a machine learning orchestration space. What you're doing is you're moving data between different locations, between different tools, and then tasking different types of tools to act on that data. So extending it made logical sense from a implementation perspective. And a lot of my focus at Astronomer is really to explain how Airflow can be used well in a machine learning context. It is being used well, it is being used a lot by the customers that we have and also by users of the open source version. But it's really being able to explain to people why it's a natural extension for it and how well it fits into that. And a lot of it is also extending some of the infrastructure capabilities that Astronomer provides to those customers for them to be able to run some of the more platform specific requirements that come with doing machine learning pipelines. >> Let's get into some of the things that make Astronomer unique. Jeff, sticking with you, when you're in customer conversations, what are some of the key differentiators that you articulate to customers? >> So a lot of it is that we are not specific to one cloud provider. So we have the ability to operate across all of the big cloud providers. I know, I'm certain we have the best developers that understand how best practices implementations for data orchestration works. So we spend a lot of time talking to not just the business outcomes and the business users of the product, but also also for the technical people, how to help them better implement things that they may have come across on a Stack Overflow article or not necessarily just grown with how the product has migrated. So it's the ability to run it wherever you need to run it and also our ability to help you, the customer, better implement and understand those workflows that I think are two of the primary differentiators that we have. >> Lisa: Got it. >> I'll add another one if you don't mind. >> You can go ahead, Steven. >> Is lineage and dependencies between workflows. One thing we've done is to augment core Airflow with Lineage services. So using the Open Lineage framework, another open source framework for tracking datasets as they move from one workflow to another one, team to another, one data source to another is a really key component of what we do and we bundle that within the service so that as a developer or as a production engineer, you really don't have to worry about lineage, it just happens. Jeff, may show us some of this later that you can actually see as data flows from source through to a data warehouse out through a Python notebook to produce a predictive model or a dashboard. Can you see how those data products relate to each other? And when something goes wrong, figure out what upstream maybe caused the problem, or if you're about to change something, figure out what the impact is going to be on the rest of the organization. So Lineage is a big deal for us. >> Got it. >> And just to add on to that, the other thing to think about is that traditional Airflow is actually a complicated implementation. It required quite a lot of time spent understanding or was almost a bespoke language that you needed to be able to develop in two write these DAGs, which is like fundamental pipelines. So part of what we are focusing on is tooling that makes it more accessible to say a data analyst or a data scientist who doesn't have or really needs to gain the necessary background in how the semantics of Airflow DAGs works to still be able to get the benefit of what Airflow can do. So there is new features and capabilities built into the astronomer cloud platform that effectively obfuscates and removes the need to understand some of the deep work that goes on. But you can still do it, you still have that capability, but we are expanding it to be able to have orchestrated and repeatable processes accessible to more teams within the business. >> In terms of accessibility to more teams in the business. You talked about data scientists, data analysts, developers. Steven, I want to talk to you, as the chief data officer, are you having more and more conversations with that role and how is it emerging and evolving within your customer base? >> Hmm. That's a good question, and it is evolving because I think if you look historically at the way that Airflow has been used it's often from the ground up. You have individual data engineers or maybe single data engineering teams who adopt Airflow 'cause it's very popular. Lots of people know how to use it and they bring it into an organization and say, "Hey, let's use this to run our data pipelines." But then increasingly as you turn from pure workflow management and job scheduling to the larger topic of orchestration you realize it gets pretty complicated, you want to have coordination across teams, and you want to have standardization for the way that you manage your data pipelines. And so having a managed service for Airflow that exists in the cloud is easy to spin up as you expand usage across the organization. And thinking long term about that in the context of orchestration that's where I think the chief data officer or the head of analytics tends to get involved because they really want to think of this as a strategic investment that they're making. Not just per team individual Airflow deployments, but a network of data orchestrators. >> That network is key. Every company these days has to be a data company. We talk about companies being data driven. It's a common word, but it's true. It's whether it is a grocer or a bank or a hospital, they've got to be data companies. So talk to me a little bit about Astronomer's business model. How is this available? How do customers get their hands on it? >> Jeff, go ahead. >> Yeah, yeah. So we have a managed cloud service and we have two modes of operation. One, you can bring your own cloud infrastructure. So you can say here is an account in say, AWS or Azure and we can go and deploy the necessary infrastructure into that, or alternatively we can host everything for you. So it becomes a full SaaS offering. But we then provide a platform that connects at the backend to your internal IDP process. So however you are authenticating users to make sure that the correct people are accessing the services that they need with role-based access control. From there we are deploying through Kubernetes, the different services and capabilities into either your cloud account or into an account that we host. And from there Airflow does what Airflow does, which is its ability to then reach to different data systems and data platforms and to then run the orchestration. We make sure we do it securely, we have all the necessary compliance certifications required for GDPR in Europe and HIPAA based out of the US, and a whole bunch host of others. So it is a secure platform that can run in a place that you need it to run, but it is a managed Airflow that includes a lot of the extra capabilities like the cloud developer environment and the open lineage services to enhance the overall airflow experience. >> Enhance the overall experience. So Steven, going back to you, if I'm a Conde Nast or another organization, what are some of the key business outcomes that I can expect? As one of the things I think we've learned during the pandemic is access to realtime data is no longer a nice to have for organizations. It's really an imperative. It's that demanding consumer that wants to have that personalized, customized, instant access to a product or a service. So if I'm a Conde Nast or I'm one of your customers, what can I expect my business to be able to achieve as a result of data orchestration? >> Yeah, I think in a nutshell it's about providing a reliable, scalable, and easy to use service for developing and running data workflows. And talking of demanding customers, I mean, I'm actually a customer myself, as you mentioned, I'm the head of data for Astronomer. You won't be surprised to hear that we actually use Astronomer and Airflow to run all of our data pipelines. And so I can actually talk about my experience. When I started I was of course familiar with Airflow, but it always seemed a little bit unapproachable to me if I was introducing that to a new team of data scientists. They don't necessarily want to have to think about learning something new. But I think because of the layers that Astronomer has provided with our Astro service around Airflow it was pretty easy for me to get up and running. Of course I've got an incentive for doing that. I work for the Airflow company, but we went from about, at the beginning of last year, about 500 data tasks that we were running on a daily basis to about 15,000 every day. We run something like a million data operations every month within my team. And so as one outcome, just the ability to spin up new production workflows essentially in a single day you go from an idea in the morning to a new dashboard or a new model in the afternoon, that's really the business outcome is just removing that friction to operationalizing your machine learning and data workflows. >> And I imagine too, oh, go ahead, Jeff. >> Yeah, I think to add to that, one of the things that becomes part of the business cycle is a repeatable capabilities for things like reporting, for things like new machine learning models. And the impediment that has existed is that it's difficult to take that from a team that's an analyst team who then provide that or a data science team that then provide that to the data engineering team who have to work the workflow all the way through. What we're trying to unlock is the ability for those teams to directly get access to scheduling and orchestrating capabilities so that a business analyst can have a new report for C-suite execs that needs to be done once a week, but the time to repeatability for that report is much shorter. So it is then immediately in the hands of the person that needs to see it. It doesn't have to go into a long list of to-dos for a data engineering team that's already overworked that they eventually get it to it in a month's time. So that is also a part of it is that the realizing, orchestration I think is fairly well and a lot of people get the benefit of being able to orchestrate things within a business, but it's having more people be able to do it and shorten the time that that repeatability is there is one of the main benefits from good managed orchestration. >> So a lot of workforce productivity improvements in what you're doing to simplify things, giving more people access to data to be able to make those faster decisions, which ultimately helps the end user on the other end to get that product or the service that they're expecting like that. Jeff, I understand you have a demo that you can share so we can kind of dig into this. >> Yeah, let me take you through a quick look of how the whole thing works. So our starting point is our cloud infrastructure. This is the login. You go to the portal. You can see there's a a bunch of workspaces that are available. Workspaces are like individual places for people to operate in. I'm not going to delve into all the deep technical details here, but starting point for a lot of our data science customers is we have what we call our Cloud IDE, which is a web-based development environment for writing and building out DAGs without actually having to know how the underpinnings of Airflow work. This is an internal one, something that we use. You have a notebook-like interface that lets you write python code and SQL code and a bunch of specific bespoke type of blocks if you want. They all get pulled together and create a workflow. So this is a workflow, which gets compiled to something that looks like a complicated set of Python code, which is the DAG. I then have a CICD process pipeline where I commit this through to my GitHub repo. So this comes to a repo here, which is where these DAGs that I created in the previous step exist. I can then go and say, all right, I want to see how those particular DAGs have been running. We then get to the actual Airflow part. So this is the managed Airflow component. So we add the ability for teams to fairly easily bring up an Airflow instance and write code inside our notebook-like environment to get it into that instance. So you can see it's been running. That same process that we built here that graph ends up here inside this, but you don't need to know how the fundamentals of Airflow work in order to get this going. Then we can run one of these, it runs in the background and we can manage how it goes. And from there, every time this runs, it's emitting to a process underneath, which is the open lineage service, which is the lineage integration that allows me to come in here and have a look and see this was that actual, that same graph that we built, but now it's the historic version. So I know where things started, where things are going, and how it ran. And then I can also do a comparison. So if I want to see how this particular run worked compared to one historically, I can grab one from a previous date and it will show me the comparison between the two. So that combination of managed Airflow, getting Airflow up and running very quickly, but the Cloud IDE that lets you write code and know how to get something into a repeatable format get that into Airflow and have that attached to the lineage process adds what is a complete end-to-end orchestration process for any business looking to get the benefit from orchestration. >> Outstanding. Thank you so much Jeff for digging into that. So one of my last questions, Steven is for you. This is exciting. There's a lot that you guys are enabling organizations to achieve here to really become data-driven companies. So where can folks go to get their hands on this? >> Yeah, just go to astronomer.io and we have plenty of resources. If you're new to Airflow, you can read our documentation, our guides to getting started. We have a CLI that you can download that is really I think the easiest way to get started with Airflow. But you can actually sign up for a trial. You can sign up for a guided trial where our teams, we have a team of experts, really the world experts on getting Airflow up and running. And they'll take you through that trial and allow you to actually kick the tires and see how this works with your data. And I think you'll see pretty quickly that it's very easy to get started with Airflow, whether you're doing that from the command line or doing that in our cloud service. And all of that is available on our website >> astronomer.io. Jeff, last question for you. What are you excited about? There's so much going on here. What are some of the things, maybe you can give us a sneak peek coming down the road here that prospects and existing customers should be excited about? >> I think a lot of the development around the data awareness components, so one of the things that's traditionally been complicated with orchestration is you leave your data in the place that you're operating on and we're starting to have more data processing capability being built into Airflow. And from a Astronomer perspective, we are adding more capabilities around working with larger datasets, doing bigger data manipulation with inside the Airflow process itself. And that lends itself to better machine learning implementation. So as we start to grow and as we start to get better in the machine learning context, well, in the data awareness context, it unlocks a lot more capability to do and implement proper machine learning pipelines. >> Awesome guys. Exciting stuff. Thank you so much for talking to me about Astronomer, machine learning, data orchestration, and really the value in it for your customers. Steve and Jeff, we appreciate your time. >> Thank you. >> My pleasure, thanks. >> And we thank you for watching. This is season three, episode one of our ongoing series covering exciting startups from the AWS ecosystem. I'm your host, Lisa Martin. You're watching theCUBE, the leader in live tech coverage. (upbeat music)
SUMMARY :
of the AWS Startup Showcase let's give the audience and now it powers the data ecosystem What is the business impact or outcomes for the executives to consume how it applies to MLOps. and for me the interesting that you articulate to customers? So it's the ability to run it if you don't mind. that you can actually see as data flows the other thing to think about to more teams in the business. about that in the context of orchestration So talk to me a little bit at the backend to your So Steven, going back to you, just the ability to spin up but the time to repeatability a demo that you can share that allows me to come There's a lot that you guys We have a CLI that you can download What are some of the things, in the place that you're operating on and really the value in And we thank you for watching.
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Chuck Svoboda, Red Hat & Ted Stanton, AWS | AWS re:Invent 2022
>>Hey everyone, it's Vegas. Welcome back. We know you've been watching all day. We appreciate that. We always love being able to bring you some great content on the Cube Live from AWS Reinvented 22. Lisa Martin here with Paul Gill. And Paul, we've had such a great event. We've, I think we've done nearly 70 interviews since we started on the Cube on >>Monday night. I believe we just hit 70. Yeah, we just hit 70. You must feel like you've done half of >>Them. I really do. But we've been having great conversations. There's so much innovation going on at aws. Nothing slowed them down during the pandemic. We love also talking about the innovation, the flywheel that is their partner ecosystem. We're gonna have a great conversation about that >>Next. And as we've said, going back to day one, the energy of the show is remarkable. And here we are, we're getting late in the afternoon on day two, and there's just as much activity, just as much energy out there as, as the beginning of the first day. I have no doubt day three will be the >>Same. I agree. There's been no slowdown. We've got two guests here. We're gonna have a great conversation. Chuck Kubota joins us, senior Director of Cloud Services, GTM at Red Hat. Great to have you on the program. And Ted Stanton, global head of Sales, red Hat at IBM at aws. Welcome. >>Thanks for having us. >>How's the show going so far for you guys? >>It's a blur. Is it? Oh my gosh. >>Don't they all >>Blur? Well, yes, yes. I actually like last year a bit better. It was half the size. Yeah. And a lot easier to get around, but this is back to normal, so >>It is back to normal. Yeah. And and Ted, we're hearing north of 50,000 in-person attendees. I heard a, something I think was published. I heard the second hand over like 300,000 online attendees. This is maybe the biggest one we ever had. >>Yeah, yeah, I would agree. And frankly, it's my first time here, so I am massively impressed with the overall show, the meeting with partners, the meeting with customers, the announcements that were made, just fantastic. And >>If you remember back to two years ago, there were a lot of questions about whether in-person conferences would ever return and the volume that we used to see them. And that appears to be >>The case. I think we, I think we've answered, I think AWS has answered that for us, which I'm very pleased to see. Talk about some of those announcements. Ted. There's been so much that that's always one of the things we know and love about re men is there's slew of announcements. You were saying this morning, Paul, and then keynote, you lost, you stopped counting after I >>Lost 15, I lost count for 15. I think it was over 30 announcements this morning alone >>Where IBM and Red Hat are concern. What are some of the things that you are excited about in terms of some of the news, the innovation, and where the partnership is going? >>Well, definitely where the partnership is going, and I think even as we're speaking right now, is a keynote going on with Aruba, talking about some of the partners and the way in which we support partners and the new technologies and the new abilities for partners to take advantage of these technologies to frankly delight our customers is really what most excites me. >>Chuck, what about you? What's going on with Red Hat? You've been there a long time. Sales, everything, picking up customers, massively transforming. What are some of the things that you're seeing and that you're excited >>About? Yeah, I mean, first of all, you know, as customers have, you know, years ago discovered it's not competitively advantageous to manage their own data centers in most cases. So they would like to, you know, give that responsibility to Amazon. We're seeing them move further up the stack, right? So that would be more beyond the operating system, the application platforms like OpenShift. And now we have a managed application platform built on OpenShift called Red Out OpenShift service on AWS or Rosa. And then we're even further going up the stack with that with, we just announced this week that red out OpenShift data science is available in the AWS marketplace, runs on Rosa, helps break the land speed record to getting those data models out there that are so important to make, you know, help organizations become more, much more data driven to remain competitive themselves. >>So talk about Rosa and how it differs from previous iterations of, of OpenShift. I mean, you had, you had an online version of OpenShift several years ago. What's different about Rosa? >>Yeah, so the old OpenShift online that was several years old, right? For one thing, wasn't a joint partnership between Amazon and Red Hat. So we work together, right? Very closely on this, which is great. Also, the awesome thing about Rosa, you know, if you think about like OpenShift for, for, as a matter of fact, Amazon is the number one cloud that OpenShift runs on, right? So a lot of those customers want to take advantage of their committed spins, their EDPs, they want one bill. And so Rosa comes through the one bill comes through the marketplace, right? Which is, which is totally awesome. Not only that or financially backing OpenShift with a 99.95% financially backed sla, right? We didn't have that before either, right? >>When you say financially backed sla, >>What do you mean? That means that if we drop below 99.95% of availability, we're gonna give you some money back, right? So we're really, you know, for lack of better words, putting our money where our mouth is. Absolutely right. >>And, and some of the key reasons that we even work together to build Rosa was frankly we've had a mirror of customers and virtually every single region, every single industry been using OpenShift on AWS for years, right? And we listened to them, they wanted a more managed version of it and we worked very closely together. And what's really great about Rosa too is we built some really fantastic integrations with some of the AWS native services like API gateway, Amazon rds, private link, right? To make it very simple and easy for customers to get started. We talked a little bit about the marketplace, but it's also available just on the AWS console, right? So customers can get started in a pay as you go fashion start to use it. And if they wanna move into a more commitment, more of a set schedule of payments, they can move into a marketplace private offer. >>Chuck, talk about, how about Rosen? How is unlocking the power of technology like containers Kubernetes for customers while dialing down some of the complexity that's >>There? Yeah, I mean if you think about, you know, kind of what we did, you know, earlier on, right? If you think about like virtualization, how it dialed down the complexity of having to get something rack, get a blade rack, stack cable and cooled every time you wanted to deploy new application, right? So what we do is we, our message is this, we want developers to focus on what matters most. And that's build, deploy, and running applications. Most of our customers are not in the business of building app platforms. They're not in the business of building platforms like banks, I, you know, financials, right? Government, et cetera. Right? So what we do is we allow those developers that are, enable those developers that know Java and Node and springing and what have you, just to keep writing what they know. And then, you know, I don't wanna get too technical here, but get pushed through way and, and OpenShift takes care of the rest, builds it for them, runs it through a pipeline, a CICD pipeline, goes through all the testing and quality gates and things like that, deploys it, auto wires it up, you know, to monitoring which is what you need. >>And we have all kinds of other, you know, higher order services and an ecosystem around that. And oh, by the way, also plugging into and taking advantage of the services like rds, right? If you're gonna write an application, a tradition, a cloud native application on Amazon, you're probably going to wanna run it in Rosa and consuming one of those databases, right? Like RDS or Aurora, what have you. >>And I, and I would say it's not even just the customers. We have a variety of ecosystem partners, both of our partners leveraging it as well. We have solos built their executive management system that they go ahead and turn and sell to their customers, streamlines data and collects data from a variety of different sources. They decided, you know, it's better to run that on top of Rosa than manage OpenShift themselves. We've seen IBM restack a lot of their software, you know, to run on top of Rose, take advantage of that capabilities. So lots of partners as well as customers are taking advantage of fully managed stack of that OpenShift that that turnkey capabilities that it provides >>For, for OpenShift customers who wanna move to Rose, is that gonna be a one button migration? Is that gonna be, can they run both environments simultaneously and migrate over time? What kind of tools are you giving them? >>We have quite, we have quite a few migration tools such as conveyor, right? That's one of our projects, part of our migration application toolkit, right? And you know, with those, there's also partners like Trilio, right? Who can help move, you know, applications back 'em up. In fact, we're working on a pretty cool joint go to market with that right now. But generally speaking, the OpenShift experience that the customers that we have know and love and those who have never used OpenShift either are coming to it as well via Rosa, right? The experience is primarily the same. You don't have to really retrain your people, right? If anything, there's a reduction in operational cost. We increase developer productivity cuz we manage so much of the stack for you. We have SRE site reliability engineers that are backing the platform that proactively get ahead of anything that may go wrong. So maybe you don't even notice if something went wrong, wrong. And then also reactively fixing it if it comes to that, right? So, you know, all those kind of things that your customers are having to do on their own or hire a contractor, a consultant, what have to do Now we benefit from a managed offering in the cloud, right? In Amazon, right? And your developers still have that great experience too, like to say, you know, again, break the land speed record to prod. >>I >>Like that. And, and I would actually say migrations from OpenShift are on premise. OpenShift to Rosa maybe only represents about a third of the customers we have. About another third of the customers is frankly existing AWS customers. Maybe they're doing Kubernetes, do it, the, you know, do it themselves. We're struggling with some of the management of that. And so actually started to lean on top of using Rosa as a better platform to actually build upon their applications. And another third, we have quite a few customers that were frankly new OpenShift customers, new Red Hat customers and new AWS customers that were looking to build that next cloud native application. Lots of in the startup space that I've actually chosen to go with Rosa. >>It's funny you mention that because the largest Rosa consumer is new to OpenShift. Oh wow. Right. That's pretty, that's pretty powerful, right? It's not just for existing OpenShift customers, existing OpenShift. If you're running OpenShift, you know, on EC two, right. Self-managed, there's really no better way to run it than Rosa. You know, I think about whether this is the 10th year, 10 year anniversary of re right? Right. Yep. This is also the 10 year anniversary of OpenShift. Yeah, right. I think it one oh came out about sometime around a week, 10 years ago, right? When I came over to Red Hat in 2015. You know, if you, if you know your Kubernetes history was at July 25th, I think was when Kubernetes ga, July 25th, 2015 is when it g you have >>A good >>Memory. Well I remember those days back then, right? Those were fun, right? The, we had a, a large customer roll out on OpenShift three, which is our OpenShift RE based on Kubernetes. And where do you think they ran Amazon, right? Naturally. So, you know, as you move forward and, and, and OpenShift V four came out, the, reduces the operational complexity and becomes even more powerful through our operator framework and things like that. Now they revolved up to Rosa, right? And again, to help those customers focus on what matters most. And that's the applications, not the containers, not those underlying implementation and technical details while critically important, are not necessarily core to the business to most of our customers. >>Tremendous amount of innovation in OpenShift in a decade, >>Pardon me? >>Tremendous amount of innovation in OpenShift in the >>Last decade. Oh absolutely. And, and and tons more to come like every day. Right. I think what you're gonna see more of is, you know, as Kubernetes becomes more, more and more of the plumbing, you know, I call 'em productive abstractions on top of it, as you mentioned earlier, unlocking the power of these technologies while minimizing, even hiding the complexity of them so that you can just move fast Yeah. And safely move fast. >>I wanna be sure we get to, to marketplaces because you have been, red Hat has made, has really stepped up as commitment to the AWS marketplace. Why are you doing that now and how are, how are the marketplaces evolving as a channel for you? >>Well, cuz our customers want us to be there, right? I mean we, we, we are customer centric, customer first approach. Our customers want to buy through the marketplace. If you're an Amazon, if you're an Amazon customer, it's really easy for you to go procure software through the marketplace and have, instead of having to call up Red Hat and get on paper and write a second check, right? One stop shop one bill. Right? That is very, very attractive to our customers. Not only that, it opens up other ways to buy, you know, Ted mentioned earlier, you know, pay as you go buy the drink pricing using exactly what you need right now. Right? You know, AWS pioneered that, right? That provides that elasticity, you know, one of the core tenants at aws, AWS cloud, right? And we weren't able to get that with the traditional self-managed on Red Hat paper subscriptions. >>Talk a little bit about the go to market, what's, you talked about Ted, the kind of the three tenants of, of customer types. But talk a little bit about the gtm, the joint go to market, the joint engineering, so we get an understanding of how customers engage multiple options. >>Yeah, I mean, so if you think about go to market, you know, and the way I think of it is it's the intersection of a few areas, right? So the product and the product experience that we work together has to be so good that a customer or user, actually many start talk, talking about users now cuz it's self-service has a more than likely chance of getting their application to prod without ever talking to a person. Which is historically not what a lot of enterprise software companies are able to do, right? So that's one of those biggest things we do. We want customers to just be successful, turn it on, get going, be productive, right? At the same time we wanna to position the product in such a way that's differentiating that you can't get that experience anywhere else. And then part of that is ensuring that the education and enablement of our customers and our partners as such that they use the platform the right way to get as much value out of as possible. >>All backed by, you know, a very smart field that ensures that the customer get is making the right decision. A customer success org, this is attached to my org now that we can go on site and team with our customers to make sure that they get their first workloads up as quickly as possible, by the way, on our date, our, our dime. And then SRE and CEA backing that up with support and operational integrity to ensure that the service is always up and available so you can sleep, sleep, sleep well at night. Right? Right. One of our PMs of, of of Rosa, he says, what does he say? He says, Rosa allows organizations, enables organizations to go from 24 7 operations to nine to five innovation. Right? And that's powerful. That's how our customers remain more competitive running on Rosa with aws, >>When you're in customer conversations and you have 30 seconds, what are the key differentiators of the solution that you go boom, boom, boom, and they just go, I get it. >>Well, I mean, my 32nd elevator pitch, I think I've already said, I'll say it again. And that is OpenShift allows you to focus on your applications, build, deploy, and run applications while unlocking the power of the technologies like containers and Kubernetes and hiding or minimizing those complexities. So you can do as fast as possible. >>Mic drop Ted, question for you? Sure. Here we are at the, this is the, I leave the 11th reinvent, 10th anniversary, 11th event. You've been in the industry a long time. What is your biggest takeaway from what's been announced and discussed so far at Reinvent 22, where the AWS and and its partner ecosystem is concerned? If you had 30 seconds or if you had a bumper sticker to put on your DeLorean, what would you say? >>I would say we're continuing to innovate on behalf of our customers, but making sure we bring all of our partners and ecosystems along in that innovation. >>Yeah. I love the customer obsession on both sides there. Great work guides. Congrats on the 10th anniversary of OpenShift and so much evolution, the customer obsession is really clear for both of you guys. We appreciate your time. You're gonna have to come back now. Absolutely. Absolutely. Thank you. All right. Thank you so much for joining us. For our guests and for Paul Gillin. I'm Lisa Martin. You're watching The Cube, the leader in live enterprise and emerging tech coverage.
SUMMARY :
We always love being able to bring you some great content on the Cube Live from AWS Reinvented I believe we just hit 70. We love also talking about the innovation, And here we are, we're getting late in the afternoon on day two, and there's just as much activity, Great to have you on the program. It's a blur. And a lot easier to get around, I heard the second hand over overall show, the meeting with partners, the meeting with customers, the announcements And that appears to be of the things we know and love about re men is there's slew of announcements. I think it was over 30 announcements this morning alone What are some of the things that you are excited about in terms of some and the new abilities for partners to take advantage of these technologies to frankly delight our What are some of the things that you're seeing and Yeah, I mean, first of all, you know, as customers have, you know, years ago discovered I mean, you had, you had an online version of OpenShift several years ago. you know, if you think about like OpenShift for, for, as a matter of fact, So we're really, you know, for lack of better words, putting our money where our mouth is. And, and some of the key reasons that we even work together to build Rosa was frankly we've had a They're not in the business of building platforms like banks, I, you know, financials, And we have all kinds of other, you know, higher order services and an ecosystem around that. They decided, you know, it's better to run that on top of Rosa than manage OpenShift have that great experience too, like to say, you know, again, break the land speed record to prod. Lots of in the startup space that I've actually chosen to go with Rosa. It's funny you mention that because the largest Rosa consumer is new to OpenShift. And where do you think they ran Amazon, minimizing, even hiding the complexity of them so that you can just move fast Yeah. I wanna be sure we get to, to marketplaces because you have been, red That provides that elasticity, you know, Talk a little bit about the go to market, what's, you talked about Ted, the kind of the three tenants of, Yeah, I mean, so if you think about go to market, you know, and the way I think of it is it's the intersection of a few areas, and operational integrity to ensure that the service is always up and available so you can sleep, of the solution that you go boom, boom, boom, and they just go, I get it. And that is OpenShift allows you to focus on your applications, build, deploy, and run applications while If you had 30 seconds or if you had a bumper sticker to put on your of our partners and ecosystems along in that innovation. OpenShift and so much evolution, the customer obsession is really clear for both of you guys.
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Ash McCarty, Dell Technologies & Josh Prewitt, Rackspace Technology | VMware Explore 2022
(modern music) >> Welcome back, everyone to theCUBE's live coverage here in San Francisco for VMware Explore, formerly VMworld. theCUBE's been here 12 years today, we've been watching the evolution of the user conference. It's been quite a journey to see and, you know, virtualization just explode. We got two great guests here, we're going to break it all down. Ash McCarty, director of Multicloud Product Management Dell Technologies, no stranger to the VMworld, now VMware Explore, and Josh Prewitt, Chief Product Officer at Rackspace Technology. Great to see you guys, thanks for coming on. >> Absolutely. >> Yeah, thanks so much, thanks for having us. >> So, you know, the theme this year is multicloud, but it's really all about vSphere 8's out, you got VxRail, you got containers, you got the magic going on around cloud native, which it really points to the future state of where this is going, which is agile enterprises, infrastructure as code, high performance under the hood, I mean, all the things that you guys have been doing for many, many years and decades and business, but now with VMware putting it all together, it feels like, this year, it's like you got visibility into the value proposition, people have clear line of sight into where the performances are from the hardware software and now Cloud, it's kind of coming together, feels like it's coming together. Let's talk about that and the relationship between you guys, Rackspace and Dell and VMware. >> Perfect. That sounds great. Well, thanks so much for having us. You know, I'll sort of kick that off. We've got a huge lifelong partnership and relationship with Dell and VMware and the technologies that these guys create that we're able to put in front of our customers are really what allows us to go drive those business outcomes. So, yeah, happy to dive into it. >> Yeah, and I think to add to that, we understand that customers have a tremendously complex challenge ahead of them on managing their infrastructure. That's why with VxRail, we have intelligent infrastructure. We want it to simplify the outcomes for customers no matter if they're managing VMware or if they're managing the actual hardware infrastructure underneath it. >> Yeah, one of the things that we always talk about, you know, you read about it on the blogs and the news and the startup world, is "Oh, product-market fit," and, well, it kind of applies here, if you think about what's going on on the product side with the Edge emerging, hybrid cloud on pace with private cloud, and obviously, cloud native is great too if you have native applications in there, but now, putting it all together, you're hearing things like the telco cloud, I hear buzzwords like that, I hear supercloud, which we promoting, which you see in companies becoming cloud themselves, with the CapEx being handled by either public cloud or optimized on premise or hosted hardware. I mean, this is now, this is not all about everything's going to the cloud, this is now cloud operations on premise and in hosting hardware, so I'd love to get your perspective on that because you guys are huge hosting, you've got huge experience there, modernizing all the time. What does the modern era look like for the customer? >> Yeah, yeah, so, I mean, I think it's very clear to everybody that it's a multicloud world, right? I think the main question is, are you multicloud as a strategy, or are you multicloud as a situation? Because everybody's multicloud. That ship has sailed, right? >> Yeah, exactly. >> And so, when I look at the capabilities that we have with the partnership with Dell and the VxRail technologies, you know, life-cycle management that you have to go and perform across your fleet can be extremely difficult, and whenever you take something like the VxRail and you add, you know, you have the hardware and you have the software all fully integrated there, it makes it much easier to do life-cycle management, so for a company like Rackspace, where we have tens of thousands of nodes that we're managing for customers across 29 global data centers, and we're all over the place, the ability to have that strength with Dell's hardware, the VMware platform improve life-cycle management makes it so much easier for us to manage our fleet and be able to deliver those outcomes even faster for customers. >> So assuming that VxRail isn't a virtual railroad that delivers data to Rackspace data centers, if it's not that, what is it, Ash? Give us a little premier on what VxRail is. >> Well, VxRail is the first and only jointly engineered HCI system with VMware, so everything we do with VMware is better. >> So hyperconverged infrastructure. >> Hyperconverged infrastructure. >> What we used to call a server because all the bits are in the box, right? >> All the storage is computed in there. >> Everything's in there. Right. >> Simplifies management. And we built in with the VxRail HCI system software, which is really our secret sauce, we built in to actually add those automation capabilities with VMware, so it allows you to scale out very quickly, scale up very quickly. And one of our big capabilities is our life-cycle management, which is full stack, meaning it life-cycles the entire vSphere stack as well as the hardware infrastructure underneath as one continuously validated state, meaning that customers can focus more on their business outcomes and driving their business forward versus spending time managing their infrastructure. >> And when you talk about customers, it's also the value proposition that's flowing through Rackspace because Rackspace, when you install these systems, how long does it take to spin up to have a VM available for use when you install one of these systems? >> Oh, so you can have the system up and running very quickly. So we automate all the day one deployment, so you can have the system up and running in your labs, in your data centers in 45 minutes, and you can have VMs up in provision very shortly after that. >> So what do you do with that kind of agility? >> Oh my gosh, so we've actually taken that, and we've taken the VxRail platform and we've created what we call Rackspace Services for VMware Cloud, and this is our platform that is based on VxRail, it's based on vCloud Director from VMware, and by having the VxRail is already RackStacked, ready to go for our customers, we're able to sign a customer up today, and then, within a matter of minutes, give them access to a vCloud Director portal where they can go in and spin up a new VM anytime they want, but then, it also integrates into all of those cloud management platforms and tools, right? It integrates into your Terraform, so you've got, you know, your full CI/CD pipeline, and so you have that full end-to-end capability. If you want to go click around on a portal, you can using vCloud Director and using vSphere and all that great stuff. If you want to automate it, you can do that too. And we do it all in the backs of that VxRail hyperconverged infrastructure. >> Talk about the DPU dynamic. We're hearing a lot about DPUs. VxRail, you guys have some HCI-like vibe there with DPUs. How is that impacting performance, can you guys see? 'Cause we're hearing a lot of buzz around the VxRail and the VMware DPUs really making things much faster. >> I mean, it's the thing we talk about most with customers now is their challenges with scaling their infrastructure, and VxRail is going to be the first and only jointly engineered system that will have vSphere 8 with DPUs functionality and will have the full life-cycle management, and what this really empowers customers to do is, as they're growing their environments that they're scaling out their workloads in the data center, they need a way to scale to that next generation of networking and network security, and that's what DPUs allow you to do. They give you that offload and that high performance capability. >> Talk about the... I'd love to get your guys' perspective, while we're just riffing on this real quick sidebar for a second, if VxRail has these capabilities which you guys are promoting it does and some of the things go on in the modern era, the next gen apps are going to look a lot different. We're kind of calling it supercloud, if you will, for lack of a better description. Yeah, multicloud is a state, I agree. It's a situation and a state, but supercloud is really the functionality of what cloud does. So what do you guys see as, maybe it's tea leaves reading now or dots connecting, what are some of those next gen apps? I mean the Edge is there with, "Oh, the Edge is going to explode," and I can see the Edge having new kinds of apps that we've never seen before, whether it's on premise building lights and however they work or IoT changing. What do you guys see as the next gen app/apps coming out that's not looking the same as now, or how are apps today changing for next gen? 'Cause you get more performance at the Edge, you get more action, you get more co-locations in GEOS, so it's clear multicloud multi-presence is happening too, right? So what are you guys seeing? What's this... >> Yeah, I would say two areas that resonate most with customers is customers transitioning to their cloud native journey, so beginning it and using things like Tanzu for Kubernetes Operations, which we fully support and have a white paper out there list for customers, another area is really in the AIML space, so we've been partnering with both VMware and Nvidia to simplify how customers deploy new AIML infrastructure. I mean, it's challenging, complex, a lot of customers are wanting to dive in because it really enables them to better operate and operate on insights and analytics they get from running their business. >> Josh? >> And, you know, I think it really comes down to, whether you want to call it Edge or IoT or, you know, smart things, whatever, right? It all comes down to how we are expected, now, to capture all of the data to create a better user experience, and that's what we're seeing the modern applications being built around, right, is how do you leverage all of the data that's now at your fingertips, whether it's from wearables, machine vision, whatever it may be, and drive that improved user experience. And so that's the apps that we're seeing now, right? You know, of course, you still have all your business apps, all your ERP capabilities that need to exist and all of that great stuff, but at the same time, I also expect that, whenever, you know, now, whenever I'm walking into a store and their machine vision picks me up and they're pinging my phone and pushing me push notifications, I expect to have a better user experience. >> And do a database search on you too, by the way. >> Yeah, exactly, right? >> No search warrants out for 'em, you know, you're good. >> That's exactly it, so, you know, you kind of expect that better user experience and that's where I'm seeing a lot of the new app development. >> Yeah, it's fun, as these cases are intoxicating to think about all the weird coolness around it. The thing that I want to get your thoughts on is, we were just talking on the analyst session earlier in theCUBE, if DevOps is here and won, which we believe it has and infrastructure as code is happening, the cloud native discussion, shifting left CI/CD pipeline, that's DevOps in my mind, that's like cloud native developers, that's like traditional IT in my mind, so that's all part of the coding. DataOps and Security Ops seem to be the most robust areas of conversations where that's the new Ops, right? So, I mean, I made the term up, but new Ops, in terms of the focus, what are you making more efficient? What are you optimizing for? What's your guys reaction to that? Because all the conversations that we talk about is data, security, and then the rest seems to be cool, all good on the developer's side. Yeah, shift left events happening up there, Kubernetes containers, but all the action on the Ops side seems to be data and security. >> Yeah. >> What's your reaction to that? Is that right? >> So personally, I do think that it's right. I think that, you know with great power comes great responsibility, right? And so the clouds have brought that to us, all of your infrastructure as code has brought that to us. We have that great power now, right? But then you start to see, kind of, the pipeline attacks that are starting to become more and more popular. And so how you secure something that is as complex as, you know, a cloud native development pipeline is really hard, it's really challenging, so I do think that it warrants the attention. Then on the data side, I think that that matters because when I talked about those examples of a better user experience, I don't want my better user experience tomorrow, I don't want it 20 minutes from now. I want that real time capability, and so with that comes massive requirements from a compute and hardware perspective, massive requirements from a software perspective, and from, you know, what folks are now calling DataOps perspective >> Data addressability, having the data available to be delivered in real time. >> You know, there there's been a lot of talk, here at the conference, about the disaggregation of, you know, the brainularism, if we're going to make up words, you know, the horsepower that's involved, CPU, DPU, GPU. I'll make up another word. We're familiar with the thermometers used during COVID to measure temperature. Pretend that I've invented a device called a Care-o-meter and I'm pointing at various people's foreheads, who needs to care about DPUs and GPUs and CPUs? You know, John was referencing the idea of security at the Edge, data. Well, wow, we've got GPUs that can do things. Who needs to care about that? Obviously, we care about it. You care about it. You care about it. You're building this stuff, you're deploying this stuff, but at what level in the customer stack do they need to care about it? Are you going in, is RackSpace engaging customers and saying, "Look, here's the value proposition: we understand your mission to be this. We believe we can achieve your mission." How far down in the organization do you go before you get to someone where you have to have the DPU conversation? 'Cause we didn't even define DPU yet here, which is always offensive to me. >> I think I defined it actually. >> Did you define DPU? Good. Thank you John. >> Yeah, yeah. >> But so who should care? Who should really care about that? >> Oh, that's such a complex question, right? Because everybody, Rackspace included >> But a good one. But a good question. >> Oh, it's a great question. >> Thank you. >> Great question. (laughing) >> Everybody, Rackspace included, is talking about selling business outcomes, right? And ultimately, that is what matters. It is what matters, is selling those business outcomes to the customer. And so of course we're dealing with our business buyers who are just looking for, "Hey, improve my KPIs, make this run faster, better, stronger, all of that great stuff," but ultimately you get down to an IT staff, and to the IT staff, these things matter because the IT staff, they all have budgets that they have to hit. The realities start to hit them and they can't just go and spend whatever they want, you know, trying to hit the KPIs of the marketing department or the finance department, right? And so you have your business buyers that do care significantly about buying their outcomes, and so we're having, you know, the business outcomes conversations with them and then, oftentimes, they will come back to us and say, "Okay, but now we need you to talk to this person over in our IT organization. We need you to talk with our CIO, with our VP of infrastructure," whatever that may be, where we really get down to the nuts and bolts and we talk about how, you know, we can stretch the hardware coming from Dell, we can stretch the software coming from VMware, and we can deliver a higher caliber experience, a lower TCO, by taking advantage of some of the new technologies coming out. >> Yeah, so there's a reason why I ask that awesome question, and it's because I can imagine a scenario where, and this speaks to RackSpace's position in the market today and moving forward and what your history has been, people want to know, "Well, why should I work with Rackspace instead of some mega-hyper-monster-cloud?" If part of the answer is: well, it's because, for very specific application environments, like healthcare we talked about earlier, that might be a conversation where you're actually bringing in Dell to have a conversation about how you are specifically optimizing hardware and software to achieve things that otherwise can't be achieved with t-shirt sizes of servers in a hyperscale cloud. I mean, is that part of the Rackspace value proposition moving forward, that you can do things like that with partners like Dell that the other folks aren't going to focus on? >> Absolutely, it is, right? And a lot of the power of Rackspace is that, you know, we're the best-in-class pure play cloud solutions provider, and we can talk to you about your AWS, your Azure, your GCP, all of that great stuff, but we can also talk to you about private cloud solutions that are built on the backs of Dell Technologies, and in this multicloud world, you don't have that one size fits all for every single application. There are some things that run great in a hyperscale provider, and we can help you get there, but just exactly like you said, there are these verticals where you have applications that don't necessarily run all that well or they're not modernized, they haven't been refactored to be able to take advantage of cloud native services. And if all you're going to do is run that on bare metal in VMs, a hosted private cloud is, by far, the best way to do that, right? And Rackspace provides that hosted private cloud on the backs of Dell technology, on the backs of VMware technology, and we can go deliver those custom bespoke solutions to customers. >> So the infrastructure and the hardware still matters, Ash, yes? >> Absolutely, and I think he just highlighted, while what he does with his customers and what's important to his internal organization is being to deliver faster outcomes, better outcomes, give those customers, to meet those KPIs of those customers consuming their infrastructure at Rackspace, so I think, really, what the DPU and the underlying infrastructure enables is all that full stack integration to allow them to quickly scale to the demands of those customers and what they need in their infrastructure. >> Guys, while we got you here, what do you think about this year's VMware Explore, a lot of anticipation around how many people are going to show up and, you know, all kinds of things around the new name and Broadcom. Big attendance here, I mean, I was very surprised about the size of the attendance and the show floor, the ecosystem, this train is not stopping. I mean, this is VMware's third act, no matter what the contextual situation is. What's your observation of the show? Do you agree, or is there anything that you could want to share about for folks who didn't make it, what they missed? >> Yeah, I mean it really highlights, I mean, you've seen the breadth of the show, I know people that aren't here that aren't able to see it are really missing the excitement. So there's a lot of great announcements around multicloud, around all the announcements, around the vSphere 8 with the DPUs, the vSAN Express Storage architecture, ton of new exciting technologies that are really empowering how customers, you know, the future of how customers are going to consume their workloads in their data centers. >> Josh, they're not short on products and stuff. A lot of moving parts. vSphere 8, a bunch of new stuff. And the cloud native stuff's looking pretty good too, off the tee. >> You know, it does feel like a focus on the core, though, in a way. So I don't think there's been a lot of peripheral noise at the show. Sometimes it's, you know, "And we got this, and this, and this, and this." It's vSphere 8, vSAN 8, cloud software, you know, really hammering it home and refining it. >> But you don't think of it as a little bit of a circus act. I mean the general keynote was theatrical, I thought, I mean, I thought they did a good job on that. I think vSphere 8 was buried a little bit, I thought they could have... They checked the box at the beginning. >> That's true, that's true. >> I mean, they mentioned it, but we didn't see the demos. You know? Demos are usually great. But that's my only criticism. >> Well, that's why we supplemented it with the VxRail announcements, right? With our big announcements around vSphere 8 and with the DPUs as well as the vSAN Express Storage architecture being integrated into VxRail, so I think, you know, it's always that ongoing partnership and, you know, doing what's best for our customers, showing them the next generation and how they consume that technology. >> Yeah, you guys got good props on VxRail. We had a great chat about it yesterday. Rackspace, you guys doing good? Quick update on what's happening with you guys. Give a quick plug. What's going on at Rackspace? What's hot? What's going on? Give a quick plug for what the services are and the products you got going on there. >> Yeah, absolutely. So we are that end-to-end cloud provider, right? And so we've got really exciting offers in market, helping customers take advantage of all the hyperscale providers, and then giving them that private cloud experience. We've got everything from single-tenant running in our data centers on the backs of vSphere, vCloud Director, and VxRails, all the way through to, like, multi-tenant burstable capability that runs within our own data centers as well. It's a really exciting time for technology, a really exciting time for Rackspace. >> Congratulations, we've been following your journey for a long time. Dell, you guys do continue to do a great job and end-to-end phenomenal work. The telco thing's a huge opportunity, we didn't even go there. But Ash, thanks. Josh, thanks for coming on. Appreciate it. >> Yeah, thanks so much. Thanks for having us. >> Thank you very much. >> Okay, thanks for watching theCUBE. We're live, day two of three days of wall-to-wall coverage. Two sets here in Moscone West on the ground level, in the lobby, checking out all the action. Stay with us for more coverage after this short break. (modern music)
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to see and, you know, Yeah, thanks so much, Let's talk about that and the and the technologies Yeah, and I think to add to that, and the startup world, or are you multicloud as a situation? and you have the software that delivers data to Well, VxRail is the first and only infrastructure. All the storage Everything's in there. so it allows you to and you can have VMs up in provision and so you have that full and the VMware DPUs really and that's what DPUs allow you to do. and some of the things another area is really in the AIML space, And so that's the apps that on you too, by the way. 'em, you know, you're good. a lot of the new app development. the rest seems to be cool, And so the clouds have brought that to us, having the data available to How far down in the organization do you go Thank you John. But a good question. Great question. and we talk about how, you know, I mean, is that part of the and we can talk to you about and the underlying infrastructure enables to show up and, you know, around the vSphere 8 with the DPUs, And the cloud native stuff's like a focus on the core, I mean the general keynote but we didn't see the demos. VxRail, so I think, you know, and the products you got going on there. centers on the backs of Dell, you guys do Yeah, thanks so much. West on the ground level,
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Breaking Analysis The Future of the Semiconductor Industry
from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante semiconductors are the heart of technology innovation for decades technology improvements have marched the cadence of silicon advancements in performance cost power and packaging in the past 10 years the dynamics of the semiconductor industry have changed dramatically soaring factory costs device volume explosions fabulous chip companies greater programmability compressed time to tape out a lot more software content the looming presence of china these and other factors have changed the power structure of the semiconductor business chips today power every aspect of our lives and have led to a global semiconductor shortage that's been well covered but we've never seen anything like it before we believe silicon's success in the next 20 years will be determined by volume manufacturing capabilities design innovation public policy geopolitical dynamics visionary leadership and innovative business models that can survive the intense competition in one of the most challenging businesses in the world hello and welcome to this week's wikibon cube insights powered by etr in this breaking analysis it's our pleasure to welcome daniel newman in one of the leading analysts in the technology business and founder of futurum research daniel welcome to the program thanks so much dave great to see you thanks for having me big topic yeah i'll say i'm really looking forward to this and so here's some of the topics that we want to cover today if we have time changes in the semiconductor industry i've said they've been dramatic the shift to nofap companies we're going to talk about volume manufacturing those shifts that have occurred largely due to the arm model we want to cover intel and dig into that and what it has to do to to survive and thrive these changes and then we want to take a look at how alternative processors are impacting the world people talk about is moore's law dead is it alive and well daniel you have strong perspectives on all of this including nvidia love to get your thoughts on on that plus talk about the looming china threat as i mentioned in in the intro but daniel before we get into it do these topics they sound okay how do you see the state of the semiconductor industry today where have we come from where are we and where are we going at the macro level there are a lot of different narratives that are streaming alongside and they're not running in parallel so much as they're running and converging towards one another but it gradually different uh you know degrees so the last two years has welcomed a semiconductor conversation that we really hadn't had and that was supply chain driven the covid19 pandemic brought pretty much unprecedented desire demand thirst or products that are powered by semiconductors and it wasn't until we started running out of laptops of vehicles of servers that the whole world kind of put the semiconductor in focus again like it was just one of those things dave that we as a society it's sort of taken for granted like if you need a laptop you go buy a laptop if you needed a vehicle there'd always be one on the lot um but as we've seen kind of this exponentialism that's taken place throughout the pandemic what we ended up realizing is that semiconductors are eating the world and in fact the next industrial the entire industrial itself the complex is powered by semiconductor technology so everything we we do and we want to do right you went from a vehicle that might have had 50 or 100 worth of semiconductors on a few different parts to one that might have 700 800 different chips in it thousands of dollars worth of semi of semiconductors so you know across the board though yes you're dealing with the dynamics of the shortage you're dealing with the dynamics of innovation you're dealing with moore's law and sort of coming to the end which is leading to new process we're dealing with the foundry versus fab versus invention and product development uh situation so there's so many different concurrent semiconductor narratives that are going on dave and we can talk about any of them and all of them and i'm sure as we do we'll overlap all these different themes you know maybe you can solve this mystery for me there's this this this chip shortage and you can't invent vehicle inventory is so tight but yet when you listen to uh the the ads if the the auto manufacturers are pounding the advertising maybe they're afraid of tesla they don't want to lose their brand awareness but anyway so listen it's by the way a background i want to get a little bit academic here but but bear with me i want to introduce actually reintroduce the concept of wright's law to our audience we know we all know about moore's law but the earlier instantiation actually comes from theodore wright t.p wright he was this engineer in the airplane industry and the math is a little bit abstract to apply but roughly translated says as the cumulative number of units produced doubles your cost per unit declines by a fixed percentage now in airplanes that was around 15 percent in semiconductors we think that numbers more like 20 25 when you add the performance improvements you get from silicon advancements it translates into something like 33 percent cost cost declines when you can double your cumulative volume so that's very important because it confers strategic advantage to the company with the largest volume so it's a learning curve dynamic and it's like andy jassy says daniel there's no compression algorithm for experience and it definitely applies here so if you apply wright's law to what's happening in the industry today we think we can get a better understanding of for instance why tsmc is dominating and why intel is struggling any quick thoughts on that well you have to take every formula like that in any sort of standard mathematics and kind of throw it out the window when you're dealing with the economic situation we are right now i'm not i'm not actually throwing it out the window but what i'm saying is that when supply and demand get out of whack some of those laws become a little bit um more difficult to sustain over the long term what i will say about that is we have certainly seen this found um this fabulous model explode over the last few years you're seeing companies that can focus on software frameworks and innovation that aren't necessarily getting caught up in dealing with the large capital expenditures and overhead the ability to as you suggested in the topics here partner with a company like arm that's developing innovation and then and then um you know offering it uh to everybody right and for a licensee and then they can quickly build we're seeing what that's doing with companies like aws that are saying we're going to just build it alibaba we're just going to build it these aren't chip makers these aren't companies that were even considered chip makers they are now today competing as chip makers so there's a lot of different dynamics going back to your comment about wright's law like i said as we normalize and we figure out this situation on a global scale um i do believe that the who can manufacture the most will certainly continue to have significant competitive advantages yeah no so that's a really interesting point that you're bringing up because one of the things that it leads me to think is that the chip shortage could actually benefit intel i think will benefit intel so i want to introduce this some other data and then get your thoughts on this very simply the chart on the left shows pc shipments which peaked in in 2011 and then began at steady decline until covid and they've the pcs as we know have popped up in terms of volume in the past year and looks like they'll be up again this year the chart on the right is cumulative arm shipments and so as we've reported we think arm wafer volumes are 10x those of x86 volumes and and as such the arm ecosystem has far better cost structure than intel and that's why pat gelsinger was called in to sort of save the day so so daniel i just kind of again opened up this this can of worms but i think you're saying long term volume is going to be critical that's going to confer low cost advantages but in the in in the near to mid-term intel could actually benefit from uh from this chip shortage well intel is the opportunity to position itself as a leader in solving the repatriation crisis uh this will kind of carry over when we talk more about china and taiwan and that relationship and what's going on there we've really identified a massive gap in our uh in america supply chain in the global supply chain because we went from i don't have the stat off hand but i have a rough number dave and we can validate this later but i think it was in like the 30-ish high 30ish percentile of manufacturing of chips were done here in the united states around 1990 and now we're sub 10 as of 2020. so we we offshored almost all of our production and so when we hit this crisis and we needed more manufacturing volume we didn't have it ready part of the problem is you get people like elon musk that come out and make comments to the media like oh it'll be fixed later this year well you can't build a fab in a year you can't build a fab and start producing volume and the other problem is not all chips are the same so not every fab can produce every chip and when you do have fabs that are capable of producing multiple chips it costs millions of dollars to change the hardware and to actually change the process so it's not like oh we're going to build 28 today because that's what ford needs to get all those f-150s out of the lot and tomorrow we're going to pump out more sevens for you know a bunch of hp pcs it's a major overhaul every time you want to retool so there's a lot of complexity here but intel is the one domestic company us-based that has basically raised its hand and said we're going to put major dollars into this and by the way dave the arm chart you showed me could have a very big implication as to why intel wants to do that yeah so right because that's that's a big part of of foundry right is is get those volumes up so i want to hold that thought because i just want to introduce one more data point because one of the things we often talk about is the way in which alternative processors have exploded onto the scene and this chart here if you could bring that up patrick thank you shows the way in which i think you're pointing out intel is responding uh by leveraging alternative fat but once again you know kind of getting getting serious about manufacturing chips what the chart shows is the performance curve it's on a log scale for in the blue line is x86 and the orange line is apple's a series and we're using that as a proxy for sort of the curve that arm is on and it's in its performance over time culminating in the a15 and it measures trillions of operations per second so if you take the traditional x86 curve of doubling every 18 to 24 months that comes out roughly to about 40 percent improvement per year in performance and that's diminishing as we all know to around 30 percent a year because the moore's law is waning the orange line is powered by arm and it's growing at over a hundred percent really 110 per year when you do the math and that's when you combine the cpu the the the neural processing unit the the the xpu the dsps the accelerators et cetera so we're seeing apple use arm aws to you to your point is building chips on on graviton and and and tesla's using our list is long and this is one reason why so daniel this curve is it feels like it's the new performance curve in the industry yeah we are certainly in an era where companies are able to take control of the innovation curve using the development using the open ecosystem of arm having more direct control and price control and of course part of that massive arm number has to do with you know mobile devices and iot and devices that have huge scale but at the same time a lot of companies have made the decision either to move some portion of their product development on arm or to move entirely on arm part of why it was so attractive to nvidia part of the reason that it's under so much scrutiny that that deal um whether that deal will end up getting completed dave but we are seeing an era where we want we i said lust for power i talked about lust for semiconductors our lust for our technology to do more uh whether that's software-defined vehicles whether that's the smartphones we keep in our pocket or the desktop computer we use we want these machines to be as powerful and fast and responsive and scalable as possible if you can get 100 where you can get 30 improvement with each year and generation what is the consumer going to want so i think companies are as normal following the demand of consumers and what's available and at the same time there's some economic benefits they're they're able to realize as well i i don't want to i don't want to go too deep into nvidia arm but what do you handicap that that the chances that that acquisition actually happens oh boy um right now there's a lot of reasons it should happen but there are some reasons that it shouldn't i still kind of consider it a coin toss at this point because fundamentally speaking um you know it should create more competition but there are some people out there that believe it could cause less and so i think this is going to be hung up with regulators a little bit longer than we thought we've already sort of had some previews into that dave with the extensions and some of the timelines that have already been given um i know that was a safe answer and i will take credit for being safe this one's going to be a hard one to call but it certainly makes nvidia an amazing uh it gives amazing prospects to nvidia if they're able to get this deal done yeah i i agree with you i think it's 50 50. okay my i want to pose the question is intel too strategic to fail in march of this year we published this article where we posed that question uh you and i both know pat pretty well we talked about at the time the multi-front war intel is waging in a war with amd the arm ecosystem tsmc the design firms china and we looked at the company's moves which seemed to be right from a strategy standpoint the looking at the potential impact of the u.s government intel's partnership with ibm and what that might portend the us government has a huge incentive to make sure intel wins with onshore manufacturing and that looming threat from china but daniel is intel too strategic to fail and is pat gelsinger making the right moves well first of all i do believe at this current juncture where the semiconductor and supply chain shortage and crisis still looms that intel is too strategic to fail i also believe that intel's demise is somewhat overstated not to say intel doesn't have a slate of challenges that it's going to need to address long term just with the technology adoption curve that you showed being one of them dave but you have to remember the company still has nearly 90 of the server cpu market it still has a significant market share in client and pc it is seeing market share erosion but it's not happened nearly as fast as some people had suggested it would happen with right now with the demand in place and as high as it is intel is selling chips just about as quickly as it can make them and so we right now are sort of seeing the tam as a whole the demand as a whole continue to expand and so intel is fulfilling that need but where are they really too strategic to fail i mean we've seen in certain markets in certain uh process in um you know client for instance where amd has gained of course that's still x86 we've seen uh where the m1 was kind of initially thought to be potentially a pro product that would take some time it didn't take nearly as long for them to get that product in good shape um but the foundry and fab side is where i think intel really has a chance to flourish right now one it can play in the arm space it can build these facilities to be able to produce and help support the production of volumes of chips using arm designs so that actually gives intel and inroads two is it's the company that has made the most outspoken commitment to invest in the manufacturing needs of the united states both here in the united states and in other places across the world where we have friendly ally relationships and need more production capabilities if not in intel b and there is no other logical company that's us-based that's going to meet the regulator and policymakers requirements right now that is also raising their hand and saying we have the know-how we've been doing this we can do more of this and so i think pat is leaning into the right area and i think what will happen is very likely intel will support manufacturing of chips by companies like qualcomm companies like nvidia and if they're able to do that some of the market share losses that they're potentially facing with innovation challenges um and engineering challenges could be offset with growth in their fab and foundry businesses and i think i think pat identified it i think he's going to market with it and you know convincing the street that's going to be a whole nother thing that this is exciting um but i think as the street sees the opportunity here this is an area that intel can really lean into so i think i i think people generally would recognize at least the folks i talk to and it'll be interested in your thoughts who really know this business that intel you know had the best manufacturing process in in the world obviously that's coming to question but but but but for instance people say well intel's 10 nanometer you know is comparable to tsm seven nanometer and that's sort of overstated their their nanometer you know loss but but so so they they were able to point as they were able to sort of hide some of the issues maybe in design with great process and and i i believe that comes down to volume so the question i have then is and i think so i think patrick's pat is doing the right thing because he's going after volume and that's what foundry brings but can he get enough volume or does he need for inst for instance i mean one of the theories i've put out there is that apple could could save the day for intel if the if the us government gets apple in a headlock and says hey we'll back off on break up big tech but you got to give pat some of your foundry volume that puts him on a steeper learning curve do you do you worry sometimes though daniel that intel just even with like qualcomm and broadcom who by the way are competitors of theirs and don't necessarily love them but even even so if they could get that those wins that they still won't have the volume to compete on a cost basis or do you feel like even if they're numbered a number three even behind samsung it's good enough what are your thoughts on that well i don't believe a company like intel goes into a business full steam and they're not new to this business but the obvious volume and expansion that they're looking at with the intention of being number two or three these great companies and you know that's same thing i always say with google cloud google's not out to be the third cloud they're out to be one well that's intel will want to to be stronger if the us government and these investments that it's looking at making this 50 plus billion dollars is looking to pour into this particular space which i don't think is actually enough but if if the government makes these commitments and intel being likely one of the recipients of at least some of these dollars to help expedite this process move forward with building these facilities to make increased manufacturing very likely there's going to be some precedent of law a policy that is going to be put in place to make sure that a certain amount of the volume is done here stateside with companies this is a strategic imperative this is a government strategic imperative this is a putting the country at risk of losing its technology leadership if we cannot manufacture and control this process of innovation so i think intel is going to have that as a benefit that the government is going to most likely require some of this manufacturing to take place here um especially if this investment is made the last thing they're going to want to do is build a bunch of foundries and build a bunch of fabs and end up having them not at capacity especially when the world has seen how much of the manufacturing is now being done in taiwan so i think we're concluding and i i i correctly if i'm wrong but intel is too strategic to fail and and i i sometimes worry they can go bankrupt you know trying to compete with the likes of tsmc and that's why the the the public policy and the in the in the partnership with the u.s government and the eu is i think so important yeah i don't think bankruptcy is an immediate issue i think um but while i follow your train of thought dave i think what you're really looking at more is can the company grow and continue to get support where i worry about is shareholders getting exhausted with intel's the merry-go-round of not growing fast enough not gaining market share not being clearly identified as a leader in any particular process or technology and sort of just playing the role of the incumbent and they the company needs to whether it's in ai whether it's at the edge whether it's in the communications and service provider space intel is doing well you look at their quarterly numbers they're making money but if you had to say where are they leading right now what what which thing is intel really winning uh consistently at you know you look at like ai and ml and people will point to nvidia you look at you know innovation for um client you know and even amd has been super disruptive and difficult for intel uh of course you we've already talked about in like mobile um how impactful arm has been and arm is also playing a pretty big role in servers so like i said the market share and the technology leadership are a little out of skew right now and i think that's where pat's really working hard is identifying the opportunities for for intel to play market leader and technology leader again and for the market to clearly say yes um fab and foundry you know could this be an area where intel becomes the clear leader domestically and i think that the answer is definitely yes because none of the big chipmakers in the us are are doing fabrication you know they're they're all outsourcing it to overseas so if intel can really lead that here grow that large here then it takes some of the pressure off of the process and the innovation side and that's not to say that intel won't have to keep moving there but it does augment the revenue creates a new profit center and makes the company even more strategic here domestically yeah and global foundry tapped out of of sub 10 nanometer and that's why ibm's pseudonym hey wait a minute you had a commitment there the concern i have and this is where again your point is i think really important with the chip shortage you know to go from you know initial design to tape out took tesla and apple you know sub sub 24 months you know probably 18 months with intel we're on a three-year design to tape out cycle maybe even four years so they've got to compress that but that as you well know that's a really hard thing to do but the chip shortage is buying them time and i think that's a really important point that you brought out early in this segment so but the other big question daniel i want to test with you is well you mentioned this about seeing arm in the enterprise not a lot of people talk about that or have visibility on that but i think you're right on so will arm and nvidia be able to seriously penetrate the enterprise the server business in particular clearly jensen wants to be there now this data from etr lays out many of the enterprise players and we've superimposed the semiconductor giants in logos the data is an xy chart it shows net score that's etr's measure of spending momentum on the vertical axis and market share on the horizontal axis market share is not like idc market share its presence in the data set and as we reported before aws is leading the charge in enterprise architecture as daniel mentioned they're they're designing their own chips nitro and graviton microsoft is following suit as is google vmware has project monterey cisco is on the chart dell hp ibm with red hat are also shown and we've superimposed intel nvidia china and arm and now we can debate the position of the logos but we know that one intel has a dominant position in the data center it's got to protect that business it cannot lose ground as it has in pcs because the margin pressure it would face two we know aws with its annapurna acquisition is trying to control its own destiny three we know vmware has project monterey and is following aws's lead to support these new workloads beyond x86 general purpose they got partnerships with pansando and arm and others and four we know cisco they've got chip design chops as does hpe maybe to a lesser extent and of course we know ibm has excellent semiconductor design expertise especially when it comes to things like memory disaggregation as i said jensen's going hard after the data center you know him well daniel we know china wants to control its own destiny and then there's arm it dominates mobile as you pointed out in iot can it make a play for the data center daniel how do you see this picture and what are your thoughts on the future of enterprise in the context of semiconductor competition it's going to take some time i believe but some of the investments and products that have been brought to market and you mentioned that shorter tape out period that shorter period for innovation whether it's you know the graviton uh you know on aws or the aiml chips that uh with trainium and inferentia how quickly aws was able to you know develop build deploy to market an arm-based solution that is being well received and becoming an increasing component of the services and and uh products that are being offered from aws at this point it's still pretty small and i would i would suggest that nvidia and arm in the spirit of trying to get this deal done probably don't necess don't want the enterprise opportunity to be overly inflated as to how quickly the company's going to be able to play in that space because that would somewhat maybe slow or bring up some caution flags that of the regulators that are that are monitoring this at the same time you could argue that arm offering additional options in competition much like it's doing in client will offer new form factors new designs um new uh you know new skus the oems will be able to create more customized uh hardware offerings that might be able to be unique for certain enterprises industries can put more focus you know we're seeing the disaggregation with dpus and how that technology using arm with what aws is doing with nitro but what what these different companies are doing to use you know semiconductor technology to split out security networking and storage and so you start to see design innovation could become very interesting on the foundation of arm so in time i certainly see momentum right now the thing is is most companies in the enterprise are looking for something that's fairly well baked off the shelf that can meet their needs whether it's sap or whether it's you know running different custom applications that the business is built on top of commerce solutions and so intel meets most of those needs and so arm has made a lot of sense for instance with these cloud scale providers but not necessarily as much sense for enterprises especially those that don't want to necessarily look at refactoring all the workloads but as software becomes simpler as refactoring becomes easier to do between different uh different technologies and processes you start to say well arm could be compelling and you know because the the bottom line is we know this from mobile devices is most of us don't care what the processor is the average person the average data you know they look at many of these companies the same in enterprise it's always mattered um kind of like in the pc world it used to really matter that's where intel inside was born but as we continue to grow up and you see these different processes these different companies nvidia amd intel all seen as very worthy companies with very capable technologies in the data center if they can offer economics if they can offer performance if they can offer faster time to value people will look at them so i'd say in time dave the answer is arm will certainly become more and more competitive in the data center like it was able to do at the edge in immobile yeah one of the things that we've talked about is that you know the software-defined data center is awesome but it also created a lot of wasted overhead in terms of offloading storage and and networking security and that much of that is being done with general purpose x86 processors which are more expensive than than for instance using um if you look at what as you mentioned great summary of what aws is doing with graviton and trainium and other other tooling what ampere is doing um in in in oracle and you're seeing both of those companies for example particularly aws get isvs to write so they can run general purpose applications on um on arm-based processors as well it sets up well for ai inferencing at the edge which we know arms dominating the edge we see all these new types of workloads coming into the data center if you look at what companies like nebulon and pensando and and others are doing uh you're seeing a lot of their offloads are going to arm they're putting arm in even though they're still using x86 in a lot of cases but but but they're offloading to arm so it seems like they're coming into the back door i understand your point actually about they don't want to overplay their hand there especially during these negotiations but we think that that long term you know it bears watching but intel they have such a strong presence they got a super strong ecosystem and they really have great relationships with a lot of the the enterprise players and they have influence over them so they're going to use that the the the chip shortage benefits them the uh the relationship with the us government pat is spending a lot of time you know working that so it's really going to be interesting to see how this plays out daniel i want to give you the last word your final thoughts on what we talked about today and where you see this all headed i think the world benefits as a whole with more competition and more innovation pressure i like to see more players coming into the fray i think we've seen intel react over the last year under pat gelsinger's leadership we've seen the technology innovation the angstrom era the 20a we're starting to see what that roadmap is going to look like we've certainly seen how companies like nvidia can disrupt come into market and not just using hardware but using software to play a major role but as a whole as innovation continues to take form at scale we all benefit it means more intelligent software-defined vehicles it puts phones in our hands that are more powerful it gives power to you know cities governments and enterprises that can build applications and tools that give us social networks and give us data-driven experiences so i'm very bullish and optimistic on as a whole i said this before i say it again i believe semiconductors will eat the world and then you know you look at the we didn't even really talk about the companies um you know whether it's in ai uh like you know grok or grav core there are some very cool companies building things you've got qualcomm bought nuvia another company that could you know come out of the blue and offer us new innovations in mobile and personal computing i mean there's so many cool companies dave with the scale of data the uh the the growth and demand and desire for connectivity in the world um it's never been a more interesting time to be a fan of technology the only thing i will say as a whole as a society as i hope we can fix this problem because it does create risks the supply chain inflation the economics all that stuff ties together and a lot of people don't see that but if we can't get this manufacturing issue under control we didn't really talk about china dave and i'll just say taiwan and china are very physically close together and the way that china sees taiwan and the way we see taiwan is completely different we have very little control over what can happen we've all seen what's happened with hong kong so there's just so many as i said when i started this conversation we've got all these trains on the track they're all moving but they're not in parallel these tracks are all converging but the convergence isn't perpendicular so sometimes we don't see how all these things interrelate but as a whole it's a very exciting time love being in technology and uh love having the chance to come out here and talk with you i love the optimism and you're right uh that competition in china that's going to come from china as well xi has made it a part of his legacy i think to you know re-incorporate taiwan that's going to be interesting to see i mean taiwan ebbs and flows with regard to you know its leadership sometimes they're more pro i guess i should say less anti-china maybe that's the better way to say it uh and and and you know china's putting in big fab capacity for nand you know maybe maybe people look at that you know some of that is the low end of the market but you know clay christensen would say well to go take a look at the steel industry and see what happened there so so we didn't talk much about china and that was my oversight but but they're after self-sufficiency it's not like they haven't tried before kind of like intel has tried foundry before but i think they're really going for it this time but but now what are your do you believe that china will be able to get self-sufficiency let's say within the next 10 to 15 years with semiconductors yes i would never count china out of anything if they put their mind to it if it's something that they want to put absolute focus on i think um right now china vacillates between wanting to be a good player and a good steward to the world and wanting to completely run its own show the the politicization of what's going on over there we all saw what happened in the real estate market this past week we saw what happened with tech ed over the last few months we've seen what's happened with uh innovation and entrepreneurship it is not entirely clear if china wants to give the more capitalistic and innovation ecosystem a full try but it is certainly shown that it wants to be seen as a world leader over the last few decades it's accomplished that in almost any area that it wants to compete dave i would say if this is one of gigi ping's primary focuses wanting to do this it would be very irresponsible to rule it out as a possibility daniel i gotta tell you i i love collaborating with you um we met face to face just recently and i hope we could do this again i'd love to have you you back on on the program thanks so much for your your time and insights today thanks for having me dave so daniel's website futuram research that's three use in futurum uh check that out for termresearch.com uh the the this individual is really plugged in he's forward thinking and and a great resource at daniel newman uv is his twitter so go follow him for some great stuff and remember these episodes are all available as podcasts wherever you listen all you do is search for breaking analysis podcast we publish each week on wikibon.com and siliconangle.com and by the way daniel thank you for contributing your your quotes to siliconangle the writers there love you uh you can always connect on twitter i'm at divalanto you can email me at david.velante at siliconangle.com appreciate the comments on linkedin and don't forget to check out etr.plus for all the survey data this is dave vellante for the cube insights powered by etr be well and we'll see you next time you
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AWS Startup Showcase Opening
>>Hello and welcome today's cube presentation of eight of us startup showcase. I'm john for your host highlighting the hottest companies and devops data analytics and cloud management lisa martin and David want are here to kick it off. We've got a great program for you again. This is our, our new community event model where we're doing every quarter, we have every new episode, this is quarter three this year or episode three, season one of the hottest cloud startups and we're gonna be featured. Then we're gonna do a keynote package and then 15 countries will present their story, Go check them out and then have a closing keynote with a practitioner and we've got some great lineups, lisa Dave, great to see you. Thanks for joining me. >>Hey guys, >>great to be here. So David got to ask you, you know, back in events last night we're at the 14 it's event where they had the golf PGA championship with the cube Now we got the hybrid model, This is the new normal. We're in, we got these great companies were showcasing them. What's your take? >>Well, you're right. I mean, I think there's a combination of things. We're seeing some live shows. We saw what we did with at mobile world Congress. We did the show with AWS storage day where it was, we were at the spheres, there was no, there was a live audience, but they weren't there physically. It was just virtual and yeah, so, and I just got pained about reinvent. Hey Dave, you gotta make your flights. So I'm making my flights >>were gonna be at the amazon web services, public sector summit next week. At least a lot, a lot of cloud convergence going on here. We got many companies being featured here that we spoke with the Ceo and their top people cloud management, devops data, nelson security. Really cutting edge companies, >>yes, cutting edge companies who are all focused on acceleration. We've talked about the acceleration of digital transformation the last 18 months and we've seen a tremendous amount of acceleration in innovation with what these startups are doing. We've talked to like you said, there's, there's C suite, we've also talked to their customers about how they are innovating so quickly with this hybrid environment, this remote work and we've talked a lot about security in the last week or so. You mentioned that we were at Fortinet cybersecurity skills gap. What some of these companies are doing with automation for example, to help shorten that gap, which is a big opportunity >>for the job market. Great stuff. Dave so the format of this event, you're going to have a fireside chat with the practitioner, we'd like to end these programs with a great experienced practitioner cutting edge in data february. The beginning lisa are gonna be kicking off with of course Jeff bar to give us the update on what's going on AWS and then a special presentation from Emily Freeman who is the author of devops for dummies, she's introducing new content. The revolution in devops devops two point oh and of course jerry Chen from Greylock cube alumni is going to come on and talk about his new thesis castles in the cloud creating moats at cloud scale. We've got a great lineup of people and so the front ends can be great. Dave give us a little preview of what people can expect at the end of the fireside chat. >>Well at the highest level john I've always said we're entering that sort of third great wave of cloud. First wave was experimentation. The second big wave was migration. The third wave of integration, Deep business integration and what you're >>going to hear from >>Hello Fresh today is how they like many companies that started early last decade. They started with an on prem Hadoop system and then of course we all know what happened is S three essentially took the knees out from, from the on prem Hadoop market lowered costs, brought things into the cloud and what Hello Fresh is doing is they're transforming from that legacy Hadoop system into its running on AWS but into a data mess, you know, it's a passionate topic of mine. Hello Fresh was scaling they realized that they couldn't keep up so they had to rethink their entire data architecture and they built it around data mesh Clements key and christoph Soewandi gonna explain how they actually did that are on a journey or decentralized data >>measure it and your posts have been awesome on data measure. We get a lot of traction. Certainly you're breaking analysis for the folks watching check out David Landes, Breaking analysis every week, highlighting the cutting edge trends in tech Dave. We're gonna see you later, lisa and I are gonna be here in the morning talking about with Emily. We got Jeff Barr teed up. Dave. Thanks for coming on. Looking forward to fireside chat lisa. We'll see you when Emily comes back on. But we're gonna go to Jeff bar right now for Dave and I are gonna interview Jeff. Mm >>Hey Jeff, >>here he is. Hey, how are you? How's it going really well. So I gotta ask you, the reinvent is on, everyone wants to know that's happening right. We're good with Reinvent. >>Reinvent is happening. I've got my hotel and actually listening today, if I just remembered, I still need to actually book my flights. I've got my to do list on my desk and I do need to get my >>flights. Uh, >>really looking forward >>to it. I can't wait to see the all the announcements and blog posts. We're gonna, we're gonna hear from jerry Chen later. I love the after on our next event. Get your reaction to this castle and castles in the cloud where competitive advantages can be built in the cloud. We're seeing examples of that. But first I gotta ask you give us an update of what's going on. The ap and ecosystem has been an incredible uh, celebration these past couple weeks, >>so, so a lot of different things happening and the interesting thing to me is that as part of my job, I often think that I'm effectively living in the future because I get to see all this really cool stuff that we're building just a little bit before our customers get to, and so I'm always thinking okay, here I am now, and what's the world going to be like in a couple of weeks to a month or two when these launches? I'm working on actually get out the door and that, that's always really, really fun, just kind of getting that, that little edge into where we're going, but this year was a little interesting because we had to really significant birthdays, we had the 15 year anniversary of both EC two and S three and we're so focused on innovating and moving forward, that it's actually pretty rare for us at Aws to look back and say, wow, we've actually done all these amazing things in in the last 15 years, >>you know, it's kind of cool Jeff, if I may is is, you know, of course in the early days everybody said, well, a place for startup is a W. S and now the great thing about the startup showcases, we're seeing the startups that >>are >>very near, or some of them have even reached escape velocity, so they're not, they're not tiny little companies anymore, they're in their transforming their respective industries, >>they really are and I think that as they start ups grow, they really start to lean into the power of the cloud. They as they start to think, okay, we've we've got our basic infrastructure in place, we've got, we were serving data, we're serving up a few customers, everything is actually working pretty well for us. We've got our fundamental model proven out now, we can invest in publicity and marketing and scaling and but they don't have to think about what's happening behind the scenes. They just if they've got their auto scaling or if they're survivalists, the infrastructure simply grows to meet their demand and it's it's just a lot less things that they have to worry about. They can focus on the fun part of their business which is actually listening to customers and building up an awesome business >>Jeff as you guys are putting together all the big pre reinvented, knows a lot of stuff that goes on prior as well and they say all the big good stuff to reinvent. But you start to see some themes emerged this year. One of them is modernization of applications, the speed of application development in the cloud with the cloud scale devops personas, whatever persona you want to talk about but basically speed the speed of of the app developers where other departments have been slowing things down, I won't say name names, but security group and I t I mean I shouldn't have said that but only kidding but no but seriously people want in minutes and seconds now not days or weeks. You know whether it's policy. What are some of the trends that you're seeing around this this year as we get into some of the new stuff coming out >>So Dave customers really do want speed and for we've actually encapsulate this for a long time in amazon in what we call the bias for action leadership principle >>where >>we just need to jump in and move forward and and make things happen. A lot of customers look at that and they say yes this is great. We need to have the same bias fraction. Some do. Some are still trying to figure out exactly how to put it into play. And they absolutely for sure need to pay attention to security. They need to respect the past and make sure that whatever they're doing is in line with I. T. But they do want to move forward. And the interesting thing that I see time and time again is it's not simply about let's adopt a new technology. It's how do we >>how do we keep our workforce >>engaged? How do we make sure that they've got the right training? How do we bring our our I. T. Team along for this. Hopefully new and fun and exciting journey where they get to learn some interesting new technologies they've got all this very much accumulated business knowledge they still want to put to use, maybe they're a little bit apprehensive about something brand new and they hear about the cloud, but there by and large, they really want to move forward. They just need a little bit of >>help to make it happen >>real good guys. One of the things you're gonna hear today, we're talking about speed traditionally going fast. Oftentimes you meant you have to sacrifice some things on quality and what you're going to hear from some of the startups today is how they're addressing that to automation and modern devoPS technologies and sort of rethinking that whole application development approach. That's something I'm really excited to see organization is beginning to adopt so they don't have to make that tradeoff anymore. >>Yeah, I would >>never want to see someone >>sacrifice quality, >>but I do think that iterating very quickly and using the best of devoPS principles to be able to iterate incredibly quickly and get that first launch out there and then listen with both ears just >>as much >>as you can, Everything. You hear iterate really quickly to meet those needs in, in hours and days, not months, quarters or years. >>Great stuff. Chef and a lot of the companies were featuring here in the startup showcase represent that new kind of thinking, um, systems thinking as well as you know, the cloud scale and again and it's finally here, the revolution of deVOps is going to the next generation and uh, we're excited to have Emily Freeman who's going to come on and give a little preview for her new talk on this revolution. So Jeff, thank you for coming on, appreciate you sharing the update here on the cube. Happy >>to be. I'm actually really looking forward to hearing from Emily. >>Yeah, it's great. Great. Looking forward to the talk. Brand new Premier, Okay, uh, lisa martin, Emily Freeman is here. She's ready to come in and we're going to preview her lightning talk Emily. Um, thanks for coming on, we really appreciate you coming on really, this is about to talk around deVOPS next gen and I think lisa this is one of those things we've been, we've been discussing with all the companies. It's a new kind of thinking it's a revolution, it's a systems mindset, you're starting to see the connections there she is. Emily, Thanks for coming. I appreciate it. >>Thank you for having me. So your teaser video >>was amazing. Um, you know, that little secret radical idea, something completely different. Um, you gotta talk coming up, what's the premise behind this revolution, you know, these tying together architecture, development, automation deployment, operating altogether. >>Yes, well, we have traditionally always used the sclc, which is the software delivery life cycle. Um, and it is a straight linear process that has actually been around since the sixties, which is wild to me um, and really originated in manufacturing. Um, and as much as I love the Toyota production system and how much it has shown up in devops as a sort of inspiration on how to run things better. We are not making cars, we are making software and I think we have to use different approaches and create a sort of model that better reflects our modern software development process. >>It's a bold idea and looking forward to the talk and as motivation. I went into my basement and dusted off all my books from college in the 80s and the sea estimates it was waterfall. It was software development life cycle. They trained us to think this way and it came from the mainframe people. It was like, it's old school, like really, really old and it really hasn't been updated. Where's the motivation? I actually cloud is kind of converging everything together. We see that, but you kind of hit on this persona thing. Where did that come from this persona? Because you know, people want to put people in buckets release engineer. I mean, where's that motivation coming from? >>Yes, you're absolutely right that it came from the mainframes. I think, you know, waterfall is necessary when you're using a punch card or mag tape to load things onto a mainframe, but we don't exist in that world anymore. Thank goodness. And um, yes, so we, we use personas all the time in tech, you know, even to register, well not actually to register for this event, but a lot events. A lot of events, you have to click that drop down. Right. Are you a developer? Are you a manager, whatever? And the thing is personas are immutable in my opinion. I was a developer. I will always identify as a developer despite playing a lot of different roles and doing a lot of different jobs. Uh, and this can vary throughout the day. Right. You might have someone who has a title of software architect who ends up helping someone pair program or develop or test or deploy. Um, and so we wear a lot of hats day to day and I think our discussions around roles would be a better, um, certainly a better approach than personas >>lease. And I've been discussing with many of these companies around the roles and we're hearing from them directly and they're finding out that people have, they're mixing and matching on teams. So you're, you're an S R E on one team and you're doing something on another team where the workflows and the workloads defined the team formation. So this is a cultural discussion. >>It absolutely is. Yes. I think it is a cultural discussion and it really comes to the heart of devops, right? It's people process. And then tools deVOps has always been about culture and making sure that developers have all the tools they need to be productive and honestly happy. What good is all of this? If developing software isn't a joyful experience. Well, >>I got to ask you, I got you here obviously with server list and functions just starting to see this kind of this next gen. And we're gonna hear from jerry Chen, who's a Greylock VC who's going to talk about castles in the clouds, where he's discussing the moats that could be created with a competitive advantage in cloud scale. And I think he points to the snowflakes of the world. You're starting to see this new thing happening. This is devops 2.0, this is the revolution. Is this kind of where you see the same vision of your talk? >>Yes, so DeVOps created 2000 and 8, 2000 and nine, totally different ecosystem in the world we were living in, you know, we didn't have things like surveillance and containers, we didn't have this sort of default distributed nature, certainly not the cloud. Uh and so I'm very excited for jerry's talk. I'm curious to hear more about these moz. I think it's fascinating. Um but yeah, you're seeing different companies use different tools and processes to accelerate their delivery and that is the competitive advantage. How can we figure out how to utilize these tools in the most efficient way possible. >>Thank you for coming and giving us a preview. Let's now go to your lightning keynote talk. Fresh content. Premier of this revolution in Devops and the Freemans Talk, we'll go there now. >>Hi, I'm Emily Freeman, I'm the author of devops for dummies and the curator of 97 things every cloud engineer should know. I am thrilled to be here with you all today. I am really excited to share with you a kind of a wild idea, a complete re imagining of the S DLC and I want to be clear, I need your feedback. I want to know what you think of this. You can always find me on twitter at editing. Emily, most of my work centers around deVOps and I really can't overstate what an impact the concept of deVOPS has had on this industry in many ways it built on the foundation of Agile to become a default a standard we all reach for in our everyday work. When devops surfaced as an idea in 2008, the tech industry was in a vastly different space. AWS was an infancy offering only a handful of services. Azure and G C P didn't exist yet. The majority's majority of companies maintained their own infrastructure. Developers wrote code and relied on sys admins to deploy new code at scheduled intervals. Sometimes months apart, container technology hadn't been invented applications adhered to a monolithic architecture, databases were almost exclusively relational and serverless wasn't even a concept. Everything from the application to the engineers was centralized. Our current ecosystem couldn't be more different. Software is still hard, don't get me wrong, but we continue to find novel solutions to consistently difficult, persistent problems. Now, some of these end up being a sort of rebranding of old ideas, but others are a unique and clever take to abstracting complexity or automating toil or perhaps most important, rethinking challenging the very premises we have accepted as Cannon for years, if not decades. In the years since deVOps attempted to answer the critical conflict between developers and operations, engineers, deVOps has become a catch all term and there have been a number of derivative works. Devops has come to mean 5000 different things to 5000 different people. For some, it can be distilled to continuous integration and continuous delivery or C I C D. For others, it's simply deploying code more frequently, perhaps adding a smattering of tests for others. Still, its organizational, they've added a platform team, perhaps even a questionably named DEVOPS team or have created an engineering structure that focuses on a separation of concerns. Leaving feature teams to manage the development, deployment, security and maintenance of their siloed services, say, whatever the interpretation, what's important is that there isn't a universally accepted standard. Well, what deVOPS is or what it looks like an execution, it's a philosophy more than anything else. A framework people can utilize to configure and customize their specific circumstances to modern development practices. The characteristic of deVOPS that I think we can all agree on though, is that an attempted to capture the challenges of the entire software development process. It's that broad umbrella, that holistic view that I think we need to breathe life into again, The challenge we face is that DeVOps isn't increasingly outmoded solution to a previous problem developers now face. Cultural and technical challenge is far greater than how to more quickly deploy a monolithic application. Cloud native is the future the next collection of default development decisions and one the deVOPS story can't absorb in its current form. I believe the era of deVOPS is waning and in this moment as the sun sets on deVOPS, we have a unique opportunity to rethink rebuild free platform. Even now, I don't have a crystal ball. That would be very handy. I'm not completely certain with the next decade of tech looks like and I can't write this story alone. I need you but I have some ideas that can get the conversation started, I believe to build on what was we have to throw away assumptions that we've taken for granted all this time in order to move forward. We must first step back. Mhm. The software or systems development life cycle, what we call the S. D. L. C. has been in use since the 1960s and it's remained more or less the same since before color television and the touch tone phone. Over the last 60 or so odd years we've made tweaks, slight adjustments, massaged it. The stages or steps are always a little different with agile and deVOps we sort of looped it into a circle and then an infinity loop we've added pretty colors. But the sclc is more or less the same and it has become an assumption. We don't even think about it anymore, universally adopted constructs like the sclc have an unspoken permanence. They feel as if they have always been and always will be. I think the impact of that is even more potent. If you were born after a construct was popularized. Nearly everything around us is a construct, a model, an artifact of a human idea. The chair you're sitting in the desk, you work at the mug from which you drink coffee or sometimes wine, buildings, toilets, plumbing, roads, cars, art, computers, everything. The sclc is a remnant an artifact of a previous era and I think we should throw it away or perhaps more accurately replace it, replace it with something that better reflects the actual nature of our work. A linear, single threaded model designed for the manufacturer of material goods cannot possibly capture the distributed complexity of modern socio technical systems. It just can't. Mhm. And these two ideas aren't mutually exclusive that the sclc was industry changing, valuable and extraordinarily impactful and that it's time for something new. I believe we are strong enough to hold these two ideas at the same time, showing respect for the past while envisioning the future. Now, I don't know about you, I've never had a software project goes smoothly in one go. No matter how small. Even if I'm the only person working on it and committing directly to master software development is chaos. It's a study and entropy and it is not getting any more simple. The model with which we think and talk about software development must capture the multithreaded, non sequential nature of our work. It should embody the roles engineers take on and the considerations they make along the way. It should build on the foundations of agile and devops and represent the iterative nature of continuous innovation. Now, when I was thinking about this, I was inspired by ideas like extreme programming and the spiral model. I I wanted something that would have layers, threads, even a way of visually representing multiple processes happening in parallel. And what I settled on is the revolution model. I believe the visualization of revolution is capable of capturing the pivotal moments of any software scenario. And I'm going to dive into all the discrete elements. But I want to give you a moment to have a first impression, to absorb my idea. I call it revolution because well for one it revolves, it's circular shape reflects the continuous and iterative nature of our work, but also because it is revolutionary. I am challenging a 60 year old model that is embedded into our daily language. I don't expect Gartner to build a magic quadrant around this tomorrow, but that would be super cool. And you should call me my mission with. This is to challenge the status quo to create a model that I think more accurately reflects the complexity of modern cloud native software development. The revolution model is constructed of five concentric circles describing the critical roles of software development architect. Ng development, automating, deploying and operating intersecting each loop are six spokes that describe the production considerations every engineer has to consider throughout any engineering work and that's test, ability, secure ability, reliability, observe ability, flexibility and scalability. The considerations listed are not all encompassing. There are of course things not explicitly included. I figured if I put 20 spokes, some of us, including myself, might feel a little overwhelmed. So let's dive into each element in this model. We have long used personas as the default way to do divide audiences and tailor messages to group people. Every company in the world right now is repeating the mantra of developers, developers, developers but personas have always bugged me a bit because this approach typically either oversimplifies someone's career are needlessly complicated. Few people fit cleanly and completely into persona based buckets like developers and operations anymore. The lines have gotten fuzzy on the other hand, I don't think we need to specifically tailor messages as to call out the difference between a devops engineer and a release engineer or a security administrator versus a security engineer but perhaps most critically, I believe personas are immutable. A persona is wholly dependent on how someone identifies themselves. It's intrinsic not extrinsic. Their titles may change their jobs may differ, but they're probably still selecting the same persona on that ubiquitous drop down. We all have to choose from when registering for an event. Probably this one too. I I was a developer and I will always identify as a developer despite doing a ton of work in areas like devops and Ai Ops and Deverell in my heart. I'm a developer I think about problems from that perspective. First it influences my thinking and my approach roles are very different. Roles are temporary, inconsistent, constantly fluctuating. If I were an actress, the parts I would play would be lengthy and varied, but the persona I would identify as would remain an actress and artist lesbian. Your work isn't confined to a single set of skills. It may have been a decade ago, but it is not today in any given week or sprint, you may play the role of an architect. Thinking about how to design a feature or service, developer building out code or fixing a bug and on automation engineer, looking at how to improve manual processes. We often refer to as soil release engineer, deploying code to different environments or releasing it to customers or in operations. Engineer ensuring an application functions inconsistent expected ways and no matter what role we play. We have to consider a number of issues. The first is test ability. All software systems require testing to assure architects that designs work developers, the code works operators, that infrastructure is running as expected and engineers of all disciplines that code changes won't bring down the whole system testing in its many forms is what enables systems to be durable and have longevity. It's what reassures engineers that changes won't impact current functionality. A system without tests is a disaster waiting to happen, which is why test ability is first among equals at this particular roundtable. Security is everyone's responsibility. But if you understand how to design and execute secure systems, I struggle with this security incidents for the most part are high impact, low probability events. The really big disasters, the one that the ones that end up on the news and get us all free credit reporting for a year. They don't happen super frequently and then goodness because you know that there are endless small vulnerabilities lurking in our systems. Security is something we all know we should dedicate time to but often don't make time for. And let's be honest, it's hard and complicated and a little scary def sec apps. The first derivative of deVOPS asked engineers to move security left this approach. Mint security was a consideration early in the process, not something that would block release at the last moment. This is also the consideration under which I'm putting compliance and governance well not perfectly aligned. I figure all the things you have to call lawyers for should just live together. I'm kidding. But in all seriousness, these three concepts are really about risk management, identity, data, authorization. It doesn't really matter what specific issue you're speaking about, the question is who has access to what win and how and that is everyone's responsibility at every stage site reliability engineering or sorry, is a discipline job and approach for good reason. It is absolutely critical that applications and services work as expected. Most of the time. That said, availability is often mistakenly treated as a synonym for reliability. Instead, it's a single aspect of the concept if a system is available but customer data is inaccurate or out of sync. The system is not reliable, reliability has five key components, availability, latency, throughput. Fidelity and durability, reliability is the end result. But resiliency for me is the journey the action engineers can take to improve reliability, observe ability is the ability to have insight into an application or system. It's the combination of telemetry and monitoring and alerting available to engineers and leadership. There's an aspect of observe ability that overlaps with reliability, but the purpose of observe ability isn't just to maintain a reliable system though, that is of course important. It is the capacity for engineers working on a system to have visibility into the inner workings of that system. The concept of observe ability actually originates and linear dynamic systems. It's defined as how well internal states of a system can be understood based on information about its external outputs. If it is critical when companies move systems to the cloud or utilize managed services that they don't lose visibility and confidence in their systems. The shared responsibility model of cloud storage compute and managed services require that engineering teams be able to quickly be alerted to identify and remediate issues as they arise. Flexible systems are capable of adapting to meet the ever changing needs of the customer and the market segment, flexible code bases absorb new code smoothly. Embody a clean separation of concerns. Are partitioned into small components or classes and architected to enable the now as well as the next inflexible systems. Change dependencies are reduced or eliminated. Database schemas accommodate change well components, communicate via a standardized and well documented A. P. I. The only thing constant in our industry is change and every role we play, creating flexibility and solutions that can be flexible that will grow as the applications grow is absolutely critical. Finally, scalability scalability refers to more than a system's ability to scale for additional load. It implies growth scalability and the revolution model carries the continuous innovation of a team and the byproducts of that growth within a system. For me, scalability is the most human of the considerations. It requires each of us in our various roles to consider everyone around us, our customers who use the system or rely on its services, our colleagues current and future with whom we collaborate and even our future selves. Mhm. Software development isn't a straight line, nor is it a perfect loop. It is an ever changing complex dance. There are twirls and pivots and difficult spins forward and backward. Engineers move in parallel, creating truly magnificent pieces of art. We need a modern model for this modern era and I believe this is just the revolution to get us started. Thank you so much for having me. >>Hey, we're back here. Live in the keynote studio. I'm john for your host here with lisa martin. David lot is getting ready for the fireside chat ending keynote with the practitioner. Hello! Fresh without data mesh lisa Emily is amazing. The funky artwork there. She's amazing with the talk. I was mesmerized. It was impressive. >>The revolution of devops and the creative element was a really nice surprise there. But I love what she's doing. She's challenging the status quo. If we've learned nothing in the last year and a half, We need to challenge the status quo. A model from the 1960s that is no longer linear. What she's doing is revolutionary. >>And we hear this all the time. All the cube interviews we do is that you're seeing the leaders, the SVP's of engineering or these departments where there's new new people coming in that are engineering or developers, they're playing multiple roles. It's almost a multidisciplinary aspect where you know, it's like going into in and out burger in the fryer later and then you're doing the grill, you're doing the cashier, people are changing roles or an architect, their test release all in one no longer departmental, slow siloed groups. >>She brought up a great point about persona is that we no longer fit into these buckets. That the changing roles. It's really the driver of how we should be looking at this. >>I think I'm really impressed, really bold idea, no brainer as far as I'm concerned, I think one of the things and then the comments were off the charts in a lot of young people come from discord servers. We had a good traction over there but they're all like learning. Then you have the experience, people saying this is definitely has happened and happening. The dominoes are falling and they're falling in the direction of modernization. That's the key trend speed. >>Absolutely with speed. But the way that Emily is presenting it is not in a brash bold, but it's in a way that makes great sense. The way that she creatively visually lined out what she was talking about Is amenable to the folks that have been doing this for since the 60s and the new folks now to really look at this from a different >>lens and I think she's a great setup on that lightning top of the 15 companies we got because you think about sis dig harness. I white sourced flamingo hacker one send out, I oh, okay. Thought spot rock set Sarah Ops ramp and Ops Monte cloud apps, sani all are doing modern stuff and we talked to them and they're all on this new wave, this monster wave coming. What's your observation when you talk to these companies? >>They are, it was great. I got to talk with eight of the 15 and the amount of acceleration of innovation that they've done in the last 18 months is phenomenal obviously with the power and the fuel and the brand reputation of aws but really what they're all facilitating cultural shift when we think of devoPS and the security folks. Um, there's a lot of work going on with ai to an automation to really kind of enabled to develop the develops folks to be in control of the process and not have to be security experts but ensuring that the security is baked in shifting >>left. We saw that the chat room was really active on the security side and one of the things I noticed was not just shift left but the other groups, the security groups and the theme of cultural, I won't say war but collision cultural shift that's happening between the groups is interesting because you have this new devops persona has been around Emily put it out for a while. But now it's going to the next level. There's new revolutions about a mindset, a systems mindset. It's a thinking and you start to see the new young companies coming out being funded by the gray locks of the world who are now like not going to be given the we lost the top three clouds one, everything. there's new business models and new technical architecture in the cloud and that's gonna be jerry Chen talk coming up next is going to be castles in the clouds because jerry chant always talked about moats, competitive advantage and how moats are key to success to guard the castle. And then we always joke, there's no more moz because the cloud has killed all the boats. But now the motor in the cloud, the castles are in the cloud, not on the ground. So very interesting thought provoking. But he's got data and if you look at the successful companies like the snowflakes of the world, you're starting to see these new formations of this new layer of innovation where companies are growing rapidly, 98 unicorns now in the cloud. Unbelievable, >>wow, that's a lot. One of the things you mentioned, there's competitive advantage and these startups are all fueled by that they know that there are other companies in the rear view mirror right behind them. If they're not able to work as quickly and as flexibly as a competitor, they have to have that speed that time to market that time to value. It was absolutely critical. And that's one of the things I think thematically that I saw along the eighth sort of that I talked to is that time to value is absolutely table stakes. >>Well, I'm looking forward to talking to jerry chan because we've talked on the queue before about this whole idea of What happens when winner takes most would mean the top 3, 4 cloud players. What happens? And we were talking about that and saying, if you have a model where an ecosystem can develop, what does that look like and back in 2013, 2014, 2015, no one really had an answer. Jerry was the only BC. He really nailed it with this castles in the cloud. He nailed the idea that this is going to happen. And so I think, you know, we'll look back at the tape or the videos from the cube, we'll find those cuts. But we were talking about this then we were pontificating and riffing on the fact that there's going to be new winners and they're gonna look different as Andy Jassy always says in the cube you have to be misunderstood if you're really going to make something happen. Most of the most successful companies are misunderstood. Not anymore. The cloud scales there. And that's what's exciting about all this. >>It is exciting that the scale is there, the appetite is there the appetite to challenge the status quo, which is right now in this economic and dynamic market that we're living in is there's nothing better. >>One of the things that's come up and and that's just real quick before we bring jerry in is automation has been insecurity, absolutely security's been in every conversation, but automation is now so hot in the sense of it's real and it's becoming part of all the design decisions. How can we automate can we automate faster where the keys to automation? Is that having the right data, What data is available? So I think the idea of automation and Ai are driving all the change and that's to me is what these new companies represent this modern error where AI is built into the outcome and the apps and all that infrastructure. So it's super exciting. Um, let's check in, we got jerry Chen line at least a great. We're gonna come back after jerry and then kick off the day. Let's bring in jerry Chen from Greylock is he here? Let's bring him in there. He is. >>Hey john good to see you. >>Hey, congratulations on an amazing talk and thesis on the castles on the cloud. Thanks for coming on. >>All right, Well thanks for reading it. Um, always were being put a piece of workout out either. Not sure what the responses, but it seemed to resonate with a bunch of developers, founders, investors and folks like yourself. So smart people seem to gravitate to us. So thank you very much. >>Well, one of the benefits of doing the Cube for 11 years, Jerry's we have videotape of many, many people talking about what the future will hold. You kind of are on this early, it wasn't called castles in the cloud, but you were all I was, we had many conversations were kind of connecting the dots in real time. But you've been on this for a while. It's great to see the work. I really think you nailed this. I think you're absolutely on point here. So let's get into it. What is castles in the cloud? New research to come out from Greylock that you spearheaded? It's collaborative effort, but you've got data behind it. Give a quick overview of what is castle the cloud, the new modes of competitive advantage for companies. >>Yeah, it's as a group project that our team put together but basically john the question is, how do you win in the cloud? Remember the conversation we had eight years ago when amazon re event was holy cow, Like can you compete with them? Like is it a winner? Take all? Winner take most And if it is winner take most, where are the white spaces for Some starts to to emerge and clearly the past eight years in the cloud this journey, we've seen big companies, data breaks, snowflakes, elastic Mongo data robot. And so um they spotted the question is, you know, why are the castles in the cloud? The big three cloud providers, Amazon google and Azure winning. You know, what advantage do they have? And then given their modes of scale network effects, how can you as a startup win? And so look, there are 500 plus services between all three cloud vendors, but there are like 500 plus um startups competing gets a cloud vendors and there's like almost 100 unicorn of private companies competing successfully against the cloud vendors, including public companies. So like Alaska, Mongo Snowflake. No data breaks. Not public yet. Hashtag or not public yet. These are some examples of the names that I think are winning and watch this space because you see more of these guys storm the castle if you will. >>Yeah. And you know one of the things that's a funny metaphor because it has many different implications. One, as we talk about security, the perimeter of the gates, the moats being on land. But now you're in the cloud, you have also different security paradigm. You have a different um, new kinds of services that are coming on board faster than ever before. Not just from the cloud players but From companies contributing into the ecosystem. So the combination of the big three making the market the main markets you, I think you call 31 markets that we know of that probably maybe more. And then you have this notion of a sub market, which means that there's like we used to call it white space back in the day, remember how many whites? Where's the white space? I mean if you're in the cloud, there's like a zillion white spaces. So talk about this sub market dynamic between markets and that are being enabled by the cloud players and how these sub markets play into it. >>Sure. So first, the first problem was what we did. We downloaded all the services for the big three clowns. Right? And you know what as recalls a database or database service like a document DB and amazon is like Cosmo dB and Azure. So first thing first is we had to like look at all three cloud providers and you? Re categorize all the services almost 500 Apples, Apples, Apples # one number two is you look at all these markets or sub markets and said, okay, how can we cluster these services into things that you know you and I can rock right. That's what amazon Azure and google think about. It is very different and the beauty of the cloud is this kind of fat long tail of services for developers. So instead of like oracle is a single database for all your needs. They're like 20 or 30 different databases from time series um analytics, databases. We're talking rocks at later today. Right. Um uh, document databases like Mongo search database like elastic. And so what happens is there's not one giant market like databases, there's a database market And 30, 40 sub markets that serve the needs developers. So the Great News is cloud has reduced the cost and create something that new for developers. Um also the good news is for a start up you can find plenty of white speeds solving a pain point, very specific to a different type of problem >>and you can sequence up to power law to this. I love the power of a metaphor, you know, used to be a very thin neck note no torso and then a long tail. But now as you're pointing out this expansion of the fat tail of services, but also there's big tam's and markets available at the top of the power law where you see coming like snowflake essentially take on the data warehousing market by basically sitting on amazon re factoring with new services and then getting a flywheel completely changing the economic unit economics completely changing the consumption model completely changing the value proposition >>literally you >>get Snowflake has created like a storm, create a hole, that mode or that castle wall against red shift. Then companies like rock set do your real time analytics is Russian right behind snowflakes saying, hey snowflake is great for data warehouse but it's not fast enough for real time analytics. Let me give you something new to your, to your parallel argument. Even the big optic snowflake have created kind of a wake behind them that created even more white space for Gaza rock set. So that's exciting for guys like me and >>you. And then also as we were talking about our last episode two or quarter two of our showcase. Um, from a VC came on, it's like the old shelf where you didn't know if a company's successful until they had to return the inventory now with cloud you if you're not successful, you know it right away. It's like there's no debate. Like, I mean you're either winning or not. This is like that's so instrumented so a company can have a good better mousetrap and win and fill the white space and then move up. >>It goes both ways. The cloud vendor, the big three amazon google and Azure for sure. They instrument their own class. They know john which ecosystem partners doing well in which ecosystems doing poorly and they hear from the customers exactly what they want. So it goes both ways they can weaponize that. And just as well as you started to weaponize that info >>and that's the big argument of do that snowflake still pays the amazon bills. They're still there. So again, repatriation comes back, That's a big conversation that's come up. What's your quick take on that? Because if you're gonna have a castle in the cloud, then you're gonna bring it back to land. I mean, what's that dynamic? Where do you see that compete? Because on one hand is innovation. The other ones maybe cost efficiency. Is that a growth indicator slow down? What's your view on the movement from and to the cloud? >>I think there's probably three forces you're finding here. One is the cost advantage in the scale advantage of cloud so that I think has been going for the past eight years, there's a repatriation movement for a certain subset of customers, I think for cost purposes makes sense. I think that's a tiny handful that believe they can actually run things better than a cloud. The third thing we're seeing around repatriation is not necessary against cloud, but you're gonna see more decentralized clouds and things pushed to the edge. Right? So you look at companies like Cloudflare Fastly or a company that we're investing in Cato networks. All ideas focus on secure access at the edge. And so I think that's not the repatriation of my own data center, which is kind of a disaggregated of cloud from one giant monolithic cloud, like AWS east or like a google region in europe to multiple smaller clouds for governance purposes, security purposes or legacy purposes. >>So I'm looking at my notes here, looking down on the screen here for this to read this because it's uh to cut and paste from your thesis on the cloud. The excellent cloud. The of the $38 billion invested this quarter. Um Ai and ml number one, um analytics. Number two, security number three. Actually, security number one. But you can see the bubbles here. So all those are data problems I need to ask you. I see data is hot data as intellectual property. How do you look at that? Because we've been reporting on this and we just started the cube conversation around workflows as intellectual property. If you have scale and your motives in the cloud. You could argue that data and the workflows around those data streams is intellectual property. It's a protocol >>I believe both are. And they just kind of go hand in hand like peanut butter and jelly. Right? So data for sure. I. P. So if you know people talk about days in the oil, the new resource. That's largely true because of powers a bunch. But the workflow to your point john is sticky because every company is a unique snowflake right? Like the process used to run the cube and your business different how we run our business. So if you can build a workflow that leverages the data, that's super sticky. So in terms of switching costs, if my work is very bespoke to your business, then I think that's competitive advantage. >>Well certainly your workflow is a lot different than the cube. You guys just a lot of billions of dollars in capital. We're talking to all the people out here jerry. Great to have you on final thought on your thesis. Where does it go from here? What's been the reaction? Uh No, you put it out there. Great love the restart. Think you're on point on this one. Where did we go from here? >>We have to follow pieces um in the near term one around, you know, deep diver on open source. So look out for that pretty soon and how that's been a powerful strategy a second. Is this kind of just aggregation of the cloud be a Blockchain and you know, decentralized apps, be edge applications. So that's in the near term two more pieces of, of deep dive we're doing. And then the goal here is to update this on a quarterly and annual basis. So we're getting submissions from founders that wanted to say, hey, you missed us or he screwed up here. We got the big cloud vendors saying, Hey jerry, we just lost his new things. So our goal here is to update this every single year and then probably do look back saying, okay, uh, where were we wrong? We're right. And then let's say the castle clouds 2022. We'll see the difference were the more unicorns were there more services were the IPO's happening. So look for some short term work from us on analytics, like around open source and clouds. And then next year we hope that all of this forward saying, Hey, you have two year, what's happening? What's changing? >>Great stuff and, and congratulations on the southern news. You guys put another half a billion dollars into early, early stage, which is your roots. Are you still doing a lot of great investments in a lot of unicorns. Congratulations that. Great luck on the team. Thanks for coming on and congratulations you nailed this one. I think I'm gonna look back and say that this is a pretty seminal piece of work here. Thanks for sharing. >>Thanks john thanks for having us. >>Okay. Okay. This is the cube here and 81 startup showcase. We're about to get going in on all the hot companies closing out the kino lisa uh, see jerry Chen cube alumni. He was right from day one. We've been riffing on this, but he nails it here. I think Greylock is lucky to have him as a general partner. He's done great deals, but I think he's hitting the next wave big. This is, this is huge. >>I was listening to you guys talking thinking if if you had a crystal ball back in 2013, some of the things Jerry saying now his narrative now, what did he have a crystal >>ball? He did. I mean he could be a cuBA host and I could be a venture capital. We were both right. I think so. We could have been, you know, doing that together now and all serious now. He was right. I mean, we talked off camera about who's the next amazon who's going to challenge amazon and Andy Jassy was quoted many times in the queue by saying, you know, he was surprised that it took so long for people to figure out what they were doing. Okay, jerry was that VM where he had visibility into the cloud. He saw amazon right away like we did like this is a winning formula and so he was really out front on this one. >>Well in the investments that they're making in these unicorns is exciting. They have this, this lens that they're able to see the opportunities there almost before anybody else can. And finding more white space where we didn't even know there was any. >>Yeah. And what's interesting about the report I'm gonna dig into and I want to get to him while he's on camera because it's a great report, but He says it's like 500 services I think Amazon has 5000. So how you define services as an interesting thing and a lot of amazon services that they have as your doesn't have and vice versa, they do call that out. So I find the report interesting. It's gonna be a feature game in the future between clouds the big three. They're gonna say we do this, you're starting to see the formation, Google's much more developer oriented. Amazon is much more stronger in the governance area with data obviously as he pointed out, they have such experience Microsoft, not so much their developer cloud and more office, not so much on the government's side. So that that's an indicator of my, my opinion of kind of where they rank. So including the number one is still amazon web services as your long second place, way behind google, right behind Azure. So we'll see how the horses come in, >>right. And it's also kind of speaks to the hybrid world in which we're living the hybrid multi cloud world in which many companies are living as companies to not just survive in the last year and a half, but to thrive and really have to become data companies and leverage that data as a competitive advantage to be able to unlock the value of it. And a lot of these startups that we talked to in the showcase are talking about how they're helping organizations unlock that data value. As jerry said, it is the new oil, it's the new gold. Not unless you can unlock that value faster than your competition. >>Yeah, well, I'm just super excited. We got a great day ahead of us with with all the cots startups. And then at the end day, Volonte is gonna interview, hello, fresh practitioners, We're gonna close it out every episode now, we're going to do with the closing practitioner. We try to get jpmorgan chase data measures. The hottest area right now in the enterprise data is new competitive advantage. We know that data workflows are now intellectual property. You're starting to see data really factoring into these applications now as a key aspect of the competitive advantage and the value creation. So companies that are smart are investing heavily in that and the ones that are kind of slow on the uptake are lagging the market and just trying to figure it out. So you start to see that transition and you're starting to see people fall away now from the fact that they're not gonna make it right, You're starting to, you know, you can look at look at any happens saying how much ai is really in there. Real ai what's their data strategy and you almost squint through that and go, okay, that's gonna be losing application. >>Well the winners are making it a board level conversation >>And security isn't built in. Great to have you on this morning kicking it off. Thanks John Okay, we're going to go into the next set of the program at 10:00 we're going to move into the breakouts. Check out the companies is three tracks in there. We have an awesome track on devops pure devops. We've got the data and analytics and we got the cloud management and just to run down real quick check out the sis dig harness. Io system is doing great, securing devops harness. IO modern software delivery platform, White Source. They're preventing and remediating the rest of the internet for them for the company's that's a really interesting and lumbago, effortless acres land and monitoring functions, server list super hot. And of course hacker one is always great doing a lot of great missions and and bounties you see those success continue to send i O there in Palo alto changing the game on data engineering and data pipe lining. Okay. Data driven another new platform, horizontally scalable and of course thought spot ai driven kind of a search paradigm and of course rock set jerry Chen's companies here and press are all doing great in the analytics and then the cloud management cost side 80 operations day to operate. Ops ramps and ops multi cloud are all there and sunny, all all going to present. So check them out. This is the Cubes Adria's startup showcase episode three.
SUMMARY :
the hottest companies and devops data analytics and cloud management lisa martin and David want are here to kick the golf PGA championship with the cube Now we got the hybrid model, This is the new normal. We did the show with AWS storage day where the Ceo and their top people cloud management, devops data, nelson security. We've talked to like you said, there's, there's C suite, Dave so the format of this event, you're going to have a fireside chat Well at the highest level john I've always said we're entering that sort of third great wave of cloud. you know, it's a passionate topic of mine. for the folks watching check out David Landes, Breaking analysis every week, highlighting the cutting edge trends So I gotta ask you, the reinvent is on, everyone wants to know that's happening right. I've got my to do list on my desk and I do need to get my Uh, and castles in the cloud where competitive advantages can be built in the cloud. you know, it's kind of cool Jeff, if I may is is, you know, of course in the early days everybody said, the infrastructure simply grows to meet their demand and it's it's just a lot less things that they have to worry about. in the cloud with the cloud scale devops personas, whatever persona you want to talk about but And the interesting to put to use, maybe they're a little bit apprehensive about something brand new and they hear about the cloud, One of the things you're gonna hear today, we're talking about speed traditionally going You hear iterate really quickly to meet those needs in, the cloud scale and again and it's finally here, the revolution of deVOps is going to the next generation I'm actually really looking forward to hearing from Emily. we really appreciate you coming on really, this is about to talk around deVOPS next Thank you for having me. Um, you know, that little secret radical idea, something completely different. that has actually been around since the sixties, which is wild to me um, dusted off all my books from college in the 80s and the sea estimates it And the thing is personas are immutable in my opinion. And I've been discussing with many of these companies around the roles and we're hearing from them directly and they're finding sure that developers have all the tools they need to be productive and honestly happy. And I think he points to the snowflakes of the world. and processes to accelerate their delivery and that is the competitive advantage. Let's now go to your lightning keynote talk. I figure all the things you have to call lawyers for should just live together. David lot is getting ready for the fireside chat ending keynote with the practitioner. The revolution of devops and the creative element was a really nice surprise there. All the cube interviews we do is that you're seeing the leaders, the SVP's of engineering It's really the driver of how we should be looking at this. off the charts in a lot of young people come from discord servers. the folks that have been doing this for since the 60s and the new folks now to really look lens and I think she's a great setup on that lightning top of the 15 companies we got because you ensuring that the security is baked in shifting happening between the groups is interesting because you have this new devops persona has been One of the things you mentioned, there's competitive advantage and these startups are He nailed the idea that this is going to happen. It is exciting that the scale is there, the appetite is there the appetite to challenge and Ai are driving all the change and that's to me is what these new companies represent Thanks for coming on. So smart people seem to gravitate to us. Well, one of the benefits of doing the Cube for 11 years, Jerry's we have videotape of many, Remember the conversation we had eight years ago when amazon re event So the combination of the big three making the market the main markets you, of the cloud is this kind of fat long tail of services for developers. I love the power of a metaphor, Even the big optic snowflake have created kind of a wake behind them that created even more Um, from a VC came on, it's like the old shelf where you didn't know if a company's successful And just as well as you started to weaponize that info and that's the big argument of do that snowflake still pays the amazon bills. One is the cost advantage in the So I'm looking at my notes here, looking down on the screen here for this to read this because it's uh to cut and paste But the workflow to your point Great to have you on final thought on your thesis. We got the big cloud vendors saying, Hey jerry, we just lost his new things. Great luck on the team. I think Greylock is lucky to have him as a general partner. into the cloud. Well in the investments that they're making in these unicorns is exciting. Amazon is much more stronger in the governance area with data And it's also kind of speaks to the hybrid world in which we're living the hybrid multi So companies that are smart are investing heavily in that and the ones that are kind of slow We've got the data and analytics and we got the cloud management and just to run down real quick
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Talor Holloway, Advent One | IBM Think 2021
>>from around the globe. It's the >>cube with digital >>coverage of IBM >>Think 2021 brought to you >>by IBM. Welcome back everyone to the cube coverage of IBM Think 2021 virtual um john for your host of the cube. Our next guest taylor Holloway. Chief technology officer at advent one. Tyler welcome to the cube from down under in Australia and we're in Palo alto California. How are you? >>Well thanks john thanks very much. Glad to be glad to be on here. >>Love love the virtual cube of the virtual events. We can get to talk to people really quickly with click um great conversation here around hybrid cloud, multi cloud and all things software enterprise before we get started. I wanna take a minute to explain what you guys do at advent one. What's the main focus? >>Yeah. So look we have a lot of customers in different verticals. Um so you know generally what we provide depends on the particular industry the customers in. But generally speaking we see a lot of demand for operational efficiency, helping our clients tackle cyber security risks, adopt cloud and set them up to modernize the applications. >>And this is this has been a big wave coming in for sure with you know, cloud and scale. So I gotta ask you, what are the main challenges that you guys are solvent for your customers um and how are you helping them overcome come that way and transformative innovative way? >>Yeah, look, I think helping our clients um improve their security posture is a big one. We're finding as well that our customers are gaining a lot of operational efficiency by adopting sort of open source technology red huts an important partner of ours as his IBM um and we're seeing them sort of move away from some more proprietary solutions. Automation is a big focus for us as well. We've had some great outcomes with our clients or helping them automate um and you know, to live up um you know the stand up and data operations of environments a lot quickly a lot more easily and uh and to be able to sort of apply some standards across multiple sort of areas of their I. T. Estate. >>What are some of the solutions that you guys are doing with IBM's portfolio on the infrastructure side, you got red hat, you've got a lot of open source stuff to meet the needs of clients. What do you mean? What's the mean? >>Uh Yeah I think on the storage side will probably help our clients sort of tackle the expanding data in structured and particularly unstructured data they're trying to take control of so you know, looking at spectrum scale and those type of products from an audio perspective for unstructured data is a good example. And so they're flush systems for more block storage and more run of the mill sort of sort of environments. We have helped our clients consolidate and modernize on IBM power systems. Having Red Hat is both a Lynx operating system and having open shift as a container platform. Um really helps there. And Red Hat also provides management overlay, which has been great on what we do with IBM power systems. We've been working on a few different sort of use cases on power in particular. More recently, SAP Hana is a big one where we've had some success with our clients migrating Muhanna on to onto IBM power systems. And we've also helped our customers, you know, improve some um some environments on the other end of the side, such as IBM I, we still have a large number of customers with, with IBM I and and you know how do we help them? You know some of them are moving to cloud in one way or another others are consuming some kind of IRS and we can sort of wrap around a managed service to to help them through. >>So I gotta ask you the question, you know U C T. Oh you played a lot of technologies kubernetes just become this lingua franca for this kind of like I'll call a middleware kind of orchestration layer uh containers. Also you're awesome but I gotta ask you when you walk into a client's environment you have to name names but you know usually you see kind of two pictures man, they need some serious help or they got their act together. So either way they're both opportunities for Hybrid cloud. How do you how do you how do you evaluate the environment when you go in, when you walk into those two scenarios? What goes through your mind? What some of the conversations that you guys have with those clients. Can you take me through a kind of day in the life of both scenarios? The ones that are like I can't get the job done, I'm so close in on the right team and the other ones, like we're grooving, we're kicking butt. >>Yeah. So look, let's start well, I supposed to start off with you try and take somewhat of a technology agnostic view and just sort of sit down and listen to what they're trying to achieve, how they're going for customers who have got it. You know, as you say, all nailed down things are going really well. Um it's just really understanding what what can we do to help. Is there an opportunity for us to help at all like there? Um, you know, generally speaking, there's always going to be something and it may be, you know, we don't try and if someone is going really well, they might just want someone to help with a bespoke use case or something very specific where they need help. On the other end of the scale where a customer is sort of pretty early on and starting to struggle. We generally try and help them not boil the ocean at once. Just try and get some winds, pick some key use cases, you know, deliver some value back and then sort of growing from there rather than trying to go into a customer and trying to do everything at once tends to be a challenge. Just understand what the priorities are and help them get going. >>What's the impact been for red hat? Um, in your customer base, a lot of overlap. Some overlap, no overlap coming together. What's the general trend that you're seeing? What's the reaction been? >>Yeah I think it's been really good. Obviously IBM have a lot of focus on cloud packs where they're bringing their software on red hat open shift that will run on multiple clouds. So I think that's one that we'll see a lot more of overtime. Um Also helping customers automate their I. T. Operations with answerable is one we do quite a lot of um and there's some really bespoke use cases we've done with that as well as some standardized one. So helping with day two operations and all that sort of thing. But there's also some really sort of out there things customers have needed to automate that's been a challenge for them and being able to use open source tools to do it has worked really well. We've had some good wins there, >>you know, I want to ask you about the architecture and I'm just some simplify it real. Just for the sake of devops, um you know, segmentation, you got hybrid clouds, take a programmable infrastructure and then you've got modern applications that need to have a I some have said I've even sit on the cube and other broadcast that if you don't have a I you're gonna be at a handicap some machine learning, some data has to be in there. You can probably see ai and mostly everything as you go in and try to architect that out for customers um and help them get to a hybrid cloud infrastructure with real modern application front end with using data. What's what's the playbook? Do you have any best practices or examples you can share or scenarios or visions that you see uh playing >>out? I think you're the first one is obviously making sure customers data is in the right place. So if they might be wanting to use um some machine learning in one particular cloud provider and they've got a lot of their applications and data in another, you know, how do we help them make it mobile and able to move data from one cloud to another or back into court data center? So there's a lot of that. I think that we spend a lot of time with customers to try and get a right architecture and also how do we make sure it's secure from end to end. So if they're moving things from into multiple one or more public clouds as well as maybe in their own data center, making sure connectivity is all set up properly. All the security requirements are met. So I think we sort of look at it from a from a high level design point of view, we look at obviously what the target state is going to be versus the current state that really take into account security, performance, connectivity or those sort of things to make sure that they're going to have a good result. >>You know, one of the things you mentioned and this comes up a lot of my interviews with partners of IBM is they always comment about their credibility and all the other than the normal stuff. But one of the things that comes out a lot pretty much consistently is their experience in verticals. Uh they have such a track record in verticals and this is where AI and machine learning data has to be very much scoped in on the vertical. You can't generalize and have a general purpose data plane inside of vertically specialized kind of focus. How how do you see that evolving, how does IBM play there with this kind of the horizontally scalable mindset of a hybrid model, both on premise in the cloud, but that's still saying provide that intimacy with the data to fuel the machine learning or NLP or power that ai which seems to be critical. >>Yeah, I think there's a lot of services where you know, public cloud providers are bringing out new services all the time and some of it is pre can and easy to consume. I think what IBM from what I've observed, being really good at is handling some of those really bespoke use cases. So if you have a particular vertical with a challenge, um you know, there's going to be sort of things that are pre can that you can go and consume. But if you need to do something custom that could be quite challenging. How do they sort of build something that could be quite specific for a particular industry and then obviously being able to repeat that afterwards for us, that's obviously something we're very interested in. >>Yeah, tell I love chatting whether you love getting the low down also, people might not know your co author of a book performance guy with IBM Power Systems, So I gotta ask you, since I got you here and I don't mean to put you on the spot, but if you can just share your vision or any kind of anecdotal observation as people start to put together their architecture and again, you know, Beauty's in the eye of the beholder, every environment is different. But still, hybrid, distributed concept is distributed computing. Is there a KPI is there a best practice on as a manager or systems architect to kind of keep an eye on what what good is and how how good becomes better because the day to operations becomes a super important concept. We're seeing some called Ai ops where okay, I'm provisioning stuff out on a hybrid Cloud operational environment. But now day two hits are things happen as more stuff entered into the equation. What's your vision on KPs and management? What to keep tracking? >>Yeah, I think obviously attention to detail is really important to be able to build things properly. A good KPI particularly managed service area that I'm curious that understanding is how often do you actually have to log into the systems that you're managing? So if you're logging in and recitation into servers and all this sort of stuff all the time, all of your automation and configuration management is not set up properly. So, really a good KPI an interesting one is how often do you log into things all the time? If something went wrong, would you sooner go and build another one and shoot the one that failed or go and restore from backup? So thinking about how well things are automated. If things are immutable using infrastructure as code, those are things that I think are really important when you look at, how is something going to be scalable and easy to manage going forward. What I hate to see is where, you know, someone build something and automates it all in the first place and they're too scared to run it again afterwards in case it breaks something. >>It's funny the next generation of leaders probably won't even know like, hey, yeah, taylor and john they had to log into systems back in the day. You know, I mean, I could be like a story they tell their kids. Uh but no, that's a good Metro. This is this automation. So it's on the next level. Let's go the next level automation. Um what's the low hanging fruit for automation? Because you're getting at really the kind of the killer app there, which is, you know, self healing systems, good networks that are programmable but automation will define more value. What's your take? >>I think the main thing is where you start to move from a model of being able to start small and automate individual things which could be patching or system provisioning or anything like that. But what you really want to get to is to be able to drive everything through, get So instead of having a written up paper, change request, I'm going to change your system and all the rest of it. It really should be driven through a pull request and have things through it and and build pipelines to go and go and make a change running in development, make sure it's successful and then it goes and gets pushed into production. That's really where I think you want to get to and you can start to have a lot of people collaborating really well on this particular project or a customer that also have some sort of guard rails around what happens in some level of governance rather than being a free for all. >>Okay, final question. Where do you see event one headed? What's your future plans to continue to be a leader? I. T. Service leader for this guy? BMS Infrastructure portfolio? >>I think it comes down to people in the end, so really making sure that we partner with our clients and to be well positioned to understand what they want to achieve and and have the expertise in our team to bring to the table to help them do it. I think open source is a key enabler to help our clients adopt a hybrid cloud model to sort of touched on earlier uh as well as be able to make use of multiple clouds where it makes sense from a managed service perspective. I think everyone is really considering themselves and next year managed service provider. But what that means for us is to provide a different, differentiated managed service and also have the strong technical expertise to back it up. >>Taylor Holloway, chief technology officer advent one remote videoing in from down under in Australia. I'm john ferrier and Palo alto with cube coverage of IBM thing. Taylor, thanks for joining me today from the cube. >>Thank you very much. >>Okay, cube coverage. Thanks for watching ever. Mhm mm
SUMMARY :
It's the Welcome back everyone to the cube coverage of IBM Think 2021 Glad to be glad to be on here. I wanna take a minute to explain what you guys do at advent one. Um so you know generally And this is this has been a big wave coming in for sure with you know, cloud and scale. We've had some great outcomes with our clients or helping them automate um and you know, What are some of the solutions that you guys are doing with IBM's portfolio on the infrastructure side, control of so you know, looking at spectrum scale and those type of products from an audio perspective for What some of the conversations that you guys have with those clients. there's always going to be something and it may be, you know, we don't try and if someone is going really well, What's the general trend that you're seeing? and there's some really bespoke use cases we've done with that as well as some standardized one. you know, I want to ask you about the architecture and I'm just some simplify it real. and they've got a lot of their applications and data in another, you know, how do we help them make it mobile and You know, one of the things you mentioned and this comes up a lot of my interviews with partners of IBM is they Yeah, I think there's a lot of services where you know, public cloud providers are bringing out new services all the time and since I got you here and I don't mean to put you on the spot, but if you can just share your vision or is where, you know, someone build something and automates it all in the first place and they're too scared to run it So it's on the next level. I think the main thing is where you start to move from a model of being able to start small Where do you see event one headed? I think it comes down to people in the end, so really making sure that we partner with our clients and I'm john ferrier and Palo alto with cube coverage of IBM Thanks for watching ever.
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Siamak Sadeghianfar, Red Hat | KubeCon + CloudNativeCon Europe 2021 - Virtual
>> Narrator: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe 2021 virtual. Brought to you by Red Hat, The Cloud Native Computing Foundation, and ecosystem partners. >> Hey, welcome back to theCUBE's coverage of KubeCon 2021 CloudNativeCon Europe. Part of the CNCF and ongoing, could be in there from the beginning, love this community, theCUBE's proud to support and continue to cover it. We're virtual this year again because of the pandemic but it looks like we'll be right around the corner for a physical event, hopefully for the next one, fingers crossed. Got a great guest here from Red Hat. Siamak Sadeghianfar, a Senior Principal Product Manager. Welcome to theCUBE. Thanks for coming in. >> Thank you for having me. >> So, this topic's about GitOps, Pipelines, code. Obviously Infrastructure as Code has been the ethos since I can remember going back to 2008 and the original cloutaroti vision. And we were always talking about that. Now it's mainstream. Now it's DevSecOps. So, it's now, day two operations, shifting left with security. OpenShift is continuing to get, take ground. Congratulations on that. So my first question is you guys announced the general availability of OpenShift Pipelines and GitOps at KubeCon. What are, what's this about? And what's the benefits for the customer. Let's get into the news >> Thanks for, to begin with for the Congress and this, this is definitely a hot topic around the DevSecOps. And the different variations of that year about some versions that during in, in FinTech and other verticals as well. The idea is here really is that CI/CD has been around for a long time, continuous integration and continuous delivery, as one of the core practices of the DevOps movement. DevOps movement is quite widespread, now. You, you see reports of above 90% of organizations are in the process of adoption in their journey. And this is one of the main practices but something that has become quite apparent is that many of these organizations that are investing more and more in Cloud Native apps and adopting Cloud Native ways of building applications the tooling and technology that they use for CI/CD since CI/CD is nothing new is from 10 years old, five years old pre Kubernetes era which is not quite Cloud Native. So there is always a clash of how do I build Cloud Natives application using these technologies that are not really built for Cloud Native space and an OpenShift Pipelines OpenShift GitOps is really an opening in this direction and bring more Cloud Native ways of continuous integration and continuous delivery to customers on OpenShift. >> Got it, so I got to ask you, so a couple of questions on this topic, I really want to dig into. Can you describe the Cloud Native CI/CD process versus traditional CI/CD? >> Sure, so traditional when we think about CI/CD there is usually this monolithic solutions that are running on a virtual machine on a type of infrastructure that they use to deploy applications as well. 'Cause you, you need reliability and you have to be making an assumption about an infrastructure that you're running on. And when you come to Cloud Native infrastructure you have a much more dynamic infrastructure. We have a lot less assumptions. You might be running on a public cloud or on premise infrastructure or different types of public cloud. So these environments are often also containerized. So there are, there's a high chance you're running on a container platform, regardless if it's a public or on premises. And with the whole containers, you, you have different types of disciplines and principals to think in, about your infrastructure. So in the Cloud Native ways of CI/CD, you're running most likely in a container platform. You don't have dedicated infrastructure. You are running mostly on demand. You scale when there is a demand for running CI/CD, for example, rather than dedicated infrastructure to it. And also from the mode of operation from organization perspective, they are more adapted to this decentralized ways of ownership. As a part of the DevOps culture, this comes really with that movement, that more and more development teams are getting ownership of some portion of the delivery of their applications. And it's cognitive CS/CD solutions, they focus on supporting these models that you go away from that central model of control to decentralize and have more ownership, more capabilities within the development teams for delivering application. >> Okay, so I then have to ask you the next question. It's like you, like a resource, you'd say: Hey Siri, what is, what is GitOps? What is GitOps? 'Cause that's the topic that's been getting a lot of traction, everyone's talking about it. I mean we know DevOps. So what is the GitOps model? Can you define that? And is that what a, it that what comes after DevOps? Is it DevOps 2.0, what is the GitOps model? >> That's a very good question. GitOps is nothing really new. It's rather a more descriptive way of DevOps principles. DevOps talks about the cultural changes and mindset and ways of working. And when it comes to the, to the concrete work flow it is quite open for interpretation. So GitOps is one, a specific interpretation of how you, you do continuous integration and continuous delivery, how we implement DevOps. And the concept have been around for a couple of years. But just recently, it's got a lot of traction within the Cloud Native space. >> So how does GitOps fit into Kubernetes then? 'Cause that's going to be the next dot that we want to connect. What is that, what is, how, how. How does GitOps fit into Kubernetes? >> So GitOps is really the, the core principle of GitOps is that you, you, you think about everything in your infrastructure and application in a declarative manner. So everything needs to be declared in, in, in a number of gate repositories and you drive your operations through Git Workflows. Which if you think about it is quite similar to how Kubernetes operates. The, the reason Kubernetes became so popular is because of this declarative way of thinking about your infrastructure. You declare what you expect and Kubernetes actualizes that on, on some sort of infrastructure. So GitOps is, is, is exact same concept, but the, but applied not to the infrastructure itself, but to the operations of that infrastructure, operations of those applications. It becomes a really nice fit together. It's the same mindset really applied in different place. >> It's like Kubernetes is like the linchpin or the enabler for GitOps. Just a whole nother level of, I mean, I think GitOps essentially DevOps 2.0 in my opinion because it takes this whole nother level above that for the developer modern developer because it allows them to do more. So it's been around for a while. We've been talking about this, it's got a new name but GitOps is kind of concept has been around. Why is the increase adoption happening now in your opinion or do you have any data on or any facts or opinion on why it's such an increase in, in conversation and adoption? >> You had the, you had like very accurate point there that Kubernetes has been a great enabler for, for DevOps and later the same applies to GitOps as well because of that, that great fit. It has been, GitOps the concept has been there but implementation of that has been quite difficult before Kubernetes and also for non-containerized environments. Kubernetes is, is a very potent platform for this kind of operation because the the mindset and the ways of working is really native to how Kubernetes thinks. But there is also another driver that has been influential in, in the rise of GitOps in the last year or two. And this is an observation we see at a lot of our customers, that the number of clusters that organizations are deploying, Kubernetes clusters increasing. As their maturity increases they get more comfortable with Cloud Native way of working and transfer the workflows to become Cloud Native, they are, they are having, they move more and more of their infrastructure to Kubernetes clusters. So a new challenge rises with this. And now that I have a larger number of clusters how do I ensure consistency across all these, all these clusters? So before I had to deploy an application to production environment, perhaps, which meant two clusters across two geographical zones. Now I have to deploy to 20 clusters. And these 20 clusters also change over time. So this week is a different 20 clusters then three weeks from now. So this, this dynamic ways of working and the customers maturing in, in dealing with Kubernetes operating communities has increased really the pace of adoption of GitOps because it addresses a lot of those challenges that customers are dealing with in this space. >> Yeah, you bring up a really good challenge there. And I think that's worth calling out, this idea of expansion. And I won't say sprawl because it's not a sprawl of cluster. It's more a state provisioning and standing up clusters. And you said they they're changing because the environment has needs and the workloads might have requirements. This makes total sense in a DevOps kind of GitOps way. So I get that and I see that definitely happening. So this brings up the question, if I'm a customer, what I'm worried about is I don't want to have that Hadoop factor where I build a cluster and it takes too long to manage it, or I can't measure it, or understand the data, or have any observability. So I want to have an ease of provisioning and standing up and I want to have consistency that my apps who are using it, don't have to be, you know mangled with or coded with. So, you know, this combination of ease of deploying, ease of integrating, ease of consuming the clusters becomes a service model. Can you share your thoughts on how that gets solved? >> Yeah, absolutely. So that, that's a great point because as, as this is happening, there is also heterogenesis in this, this type of Kubernetes infrastructure window. Like, they're all Kubernetes but this problem also has multiple facets as customers running on multiple public clouds and, and combination of that with their on-premise Kubernetes clusters. And that is, they may as well be OpenShift across all this, all this infrastructure. But the, the problem that GitOps helps its customers advise that they can have the exact same operational model across all these apps and infrastructure, regardless of what kind of application it is. And regardless of where OpenShift is installed or if you're using that combined with a public cloud managed a Kubernetes stats, is the exact same process because you're relying on, on the Gits Workflows, right? And even beyond that, this standard workflow has the benefit of something that many organizations are already familiar with. So if you think about what GitOps operations mean it is essentially what developers have been always using for developing applications. So this standardizes the operations of both application and infrastructure as solvers. >> Listen to me, I got to ask you as the product manager on the whole pipelining in Kubernetes deployments. In your opinion, share your perspective on, real quick, on Kubernetes, where we're at? Because just the accelerated adoption has been phenomenal. We've seen it mature this year at KubeCon. And certainly when KubeCon North America happens, you're going to see more and more end user participation. You're going to see much more end-user use cases. You mentioned clusters are growing. What's the state of Kubernetes from your perspective, from a developer mindset? >> So Kubernetes, I think it has moved from a place that it was seen as only a, a type of infrastructure for Cloud Native applications because of the capability that it provides to a type of infrastructure for any type of application, any type of workload. I think what we have seen over the last two years is, is a shift to expansion of the use cases. And if, if you are, you talked about head open if you are a data scientist, or if you are an AIML type of developer or any type of workload really, see use cases that are coming to the Kubernetes platform as the targets type of infrastructure. So that's really where we see Kubernetes at right now is the really, the preferred infrastructure for any type of workload. And I believe this trend going to to keep continuing to address any of the challenge that exists that prevents maybe part of the, a particular type of workload to address that within the platform and opens that to add to, to developers. Which means for the developers now, once you learn the platform you are really proficient in a, you have this skills for any type of application or any type of infrastructure because they're all standardized, regardless of what type of application or workloads or technology you're specialized in. They're all going to the exact same platform. So it's very standardized type of skills across organizations, different type of teams that they have. >> Awesome, great, thanks for sharing that insight and definition. You're like a walking dictionary today for our CUBE audience. Thank you for all this good stuff. Appreciate it. Final question for you is, what does it mean for developers that are using Jenkins or other cloud-based CI solutions like GitHub Actions? What, what's the impact to them with all this from a working standpoint? 'Cause obviously you've got to make it workable. >> Right, so it's CI/CD also like it's, it's it's great to see like with DevOps adoption, there are many organizations that already have processes in place. They have, they're already using a CI tool or a CD tool. They might be using Jenkins. A lot of organizations really use, use Jenkins even though it comes with challenges and you might be using public cloud services or cloud-based CI tools, like you have Actions, you have pipelines and so on. So we are very well aware of the existing investment that many organizational teams have made. And we make sure that OpenShift as a platform works really well alongside all these different types of CI and CD technology that exists. We want to make sure that for developers starting on OpenShift, they, they have a really solid Cloud Native foundation for CI/CD. They have of strategies included but replaceable type of strategies. So they, they have a supportive platform that is Cloud Native, that gives them capability that matches the type of Cloud Native workloads that they have on the platform but also integrate well with existing tooling that exists around CI/CD. So that they can match and choose if they want to replace a piece of that with an existing investment that they have done, integrated with the rest of the platform. >> Awesome, well, great to have you on. Having the principal product manager is awesome, to talk about the two new announcements here. OpenShift pipe, Pipelines, and OpenShift GitOps. Final, final question, bumper sticker this for the audience. What's the bottom line with OpenShift Pipelines and GitOps? What's the, what's the bottom line benefit for customers? >> It's a, so OpenShift Pipeline and OpenShift GitOps makes it really simple for customers to create Cloud Native Pipelines and GitOps model for delivering application. And also making cluster changes across a large range of clusters that they have, make it really simple to grow from that point to many, many clusters and still manage the complexity of this complex infrastructure that it will be growing into. >> All right, Siamak Sadeghianfar, Senior Principal Product Manager at Red Hat. Here for the KubeCon + CloudNativeCon, Europe. CUBE conversation, thanks for coming on, appreciate it. >> Thanks John, thanks for having me. Okay, CUBE coverage continues. I'm John Farrow with theCUBE. Thanks for watching. (upbeat music)
SUMMARY :
Brought to you by Red Hat, again because of the pandemic and the original cloutaroti vision. of the DevOps movement. Got it, so I got to ask So in the Cloud Native ways of CI/CD, And is that what a, it that And the concept have been 'Cause that's going to be the next dot of that infrastructure, above that for the that the number of ease of consuming the clusters and combination of that on the whole pipelining and opens that to add to, to developers. that are using Jenkins that matches the type of What's the bottom line with from that point to many, many clusters Here for the KubeCon + Thanks for watching.
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Ali Golshan, Red Hat | KubeCon + CloudNativeCon Europe 2021 - Virtual
>> Announcer: From around the Globe, it's theCUBE with coverage of Kube Con and Cloud Native Con Europe 2021 virtual brought to you by Red Hat, the cloud native computing foundation and ecosystem partners. >> Hello, and welcome back to theCUBE's coverage of Kube Con and Cloud Native Con 2021 virtual. I'm John Furrier, host of theCUBE, here with a great guest, I'm excited to talk to. His company, that he was part of founding CTO, was bought by Red Hat. Ali Golshan, Senior Director of Global Software Engineer at Red Hat, formerly CTO of StackRox. Ali thanks for coming on, I appreciate it. Thanks for joining us. >> Thanks for having me excited to be here. >> So big acquisition in January, where we covered it on SiliconANGLE, You guys, security company, venture backed amplify Sequoya and on and on. Big part of Red Hat story in their security as developers want to shift left as they say and as more and more modern applications are being developed. So congratulations. So real quick, just quick highlight of what you guys do as a company and inside Red Hat. >> Sure, so the company's premise was built around how do you bring security the entire application life cycle. So StackRox focuses on sort of three big areas that we talk about. One is, how do you secure the supply chain? The second part of it is, how do you secure infrastructure and foster management and then the third part is now, how do you protect the workload that run on top of that infrastructure. So this is the part that aligned really well with Red Hat which is, Red Hat had wanted to take a lot of what we do around infrastructure, foster management configuration management and developer tools integrated into a lot of the things they do and obviously the workload protection part was a very seamless part of integrating us into the OpenShift part because we were built around cloud native constructs and obviously Red Hat having some of the foremost experts around cloud native sort of created a really great asset. >> Yeah, you guys got a great story. Obviously cloud native applications are rocking and rolling. You guys were in early serverless emerges, Kubernetes and then security in what I call the real time developer workflow. Ones that are building really fast, pushing code. Now it's called day two operations. So cloud native did two operations kind of encapsulates this new environment. You guys were right in the sweet spot of that. So this became quite the big deal, Red Hat saw an opportunity to bring you in. What was the motivation when you guys did the deal Was it like, "wow" this is a good fit. How did you react? What was the vibe at the StackRox when this was all going down? >> Yeah, so I think there's really three areas you look for, anytime a company comes up and sort of starts knocking on your door. One is really, is the team going to be the right fit? Is the culture going to be the right environment for the people? For us, that was a big part of what we were taking into consideration. We found Red Hat's general culture, how they approach people and sort of the overall approach the community was very much aligned with what we were trying to do. The second part of it was really the product fit. So we had from very early on started to focus purely on the Kubernetes components and doing everything we could, we call it sort of our product approach built in versus bolted on and this is sort of a philosophy that Red Hat had adopted for a long time and it's a part of a lot of their developer tools, part of their shift left story as well as part of OpenShift. And then the third part of it was really the larger strategy of how do you go to market. So we were hitting that point where we were in triple digit customers and we were thinking about scalability and how to scale the company. And that was the part that also fit really well which was obviously, RedHat more and more hearing from their customers about the importance and the criticality of security. So that last part happened to be one part. We ended up spending a lot of time on it, ended up being sort of three out of three matches that made this acquisition happen. >> Well congratulations, always great to see startups in the right position. Good hustle, great product, great market. You guys did a great job, congratulations. >> Thank you. >> Now, the big news here at KubeCon as Linux foundation open-source, you guys are announcing that you're open-sourcing at StackRox, this is huge news, obviously, you now work for an open-source company and so that was probably a part of it. Take us through the news, this is the top story here for this segment tickets through open-source. Take us through the news. >> Yeah, so traditionally StackRox was a proprietary tool. We do have open-source tooling but the entire platform in itself was a proprietary tool. This has been a number of discussions that we've had with the Red Hat team from the very beginning. And it sort of aligns around a couple of core philosophies. One is obviously Red Hat at its core being an open-source company and being very much plugged into the community and working with users and developers and engineers to be able to sort of get feedback and build better products. But I think the other part of it is that, I think a lot of us from a historic standpoint have viewed security to be a proprietary thing as we've always viewed the sort of magic algorithms or black boxes or some magic under the hood that really moved the needle. And that happens not to be the case anymore also because StackRox's philosophy was really built around Kubernetes and Built-in, we feel like one of the really great messages around wide open-source of security product is to build that trust with the community being able to expose, here's how the product works, here's how it integrates here are the actions it takes here's the ramifications or repercussions of some of the decisions you may make in the product. Those all I feel make for very good stories of how you build connection, trust and communication with the community and actually get feedback on it. And obviously at its core, the company being very much focused on Kubernetes developer tools, service manage, these are all open-source toolings obviously. So, for us it was very important to sort of talk the talk and walk the walk and this is sort of an easy decision at the end of the day for us to take the platform open-source. And we're excited about it because I think most still want a productized supported commercial product. So while it's great to have some of the tip of the spear customers look at it and adopt the open-source and be able to drive it themselves. We're still hearing from a lot of the customers that what they do want is really that support and that continuous management, maintenance and improvement around the product. So we're actually pretty excited. We think it's only going to increase our velocity and momentum into the community. >> Well, I got some questions on how it's going to work but I do want to get your comment because I think this is a pretty big deal. I had a conversation about 10 years ago with Doug Cutting, who was the founder of Hadoop, And he was telling me a story about a company he worked for, you know all this coding, they went under and the IP was gone, the software was gone and it was a story to highlight that proprietary software sometimes can never see the light of day and it doesn't continue. Here, you guys are going to continue the story, continue the code. How does that feel? What's your expectations? How's that going to work? I'm assuming that's what you're going to open it up which means that anyone can download the code. Is that right? Take us through how to first of all, do you agree with that this is going to stay alive and how's it going to work? >> Yeah, I mean, I think as a founder one of the most fulfilling things to have is something you build that becomes sustainable and stands the test of time. And I think, especially in today's world open-source is a tool that is in demand and only in a market that's growing is really a great way to do that. Especially if you have a sort of an established user base and the customer base. And then to sort of back that on top of thousands of customers and users that come with Red Hat in itself, gives us a lot of confidence that that's going to continue and only grow further. So the decision wasn't a difficult one, although transparently, I feel like even if we had pushed back I think Red Hat was pretty determined about open-source and we get anyway, but it's to say that we actually were in agreement to be able to go down that path. I do think that there's a lot of details to be worked out because obviously there's sort of a lot of the nuances in how you build product and manage it and maintain it and then, how do you introduce community feedback and community collaboration as part of open-source projects is another big part of it. I think the part we're really excited about is, is that it's very important to have really good community engagement, maintenance and response. And for us, even though we actually discussed this particular strategy during StackRox, one of the hindering aspects of that was really the resources required to be able to manage and maintain such a massive open-source project. So having Red Hat behind us and having a lot of this experience was very relevant. I think, as a, as a startup to start proprietary and suddenly open it and try to change your entire business model or go to market strategy commercialization, changed the entire culture of the company can sometimes create a lot of headwind. And as a startup, like sort of I feel like every year just trying not to die until you create that escape velocity. So those were I think some of the risk items that Red Hat was able to remove for us and as a result made the decision that much easier. >> Yeah, and you got the mothership with Red Hat they've done it before, they've been doing it for generations. You guys, you're in the startup, things are going crazy. It's like whitewater rafting, it's like everything's happening so fast. And now you got the community behind you cause you're going to have the CNC if you get Kubecon. I mean, it's a pretty great community, the support is amazing. I think the only thing the engineers might want to worry about is go back into the code base and clean things up a bit, as you start to see the code I'm like, wait a minute, their names are on it. So, it's always always a fun time and all serious now this is a big story on the DevSecOps. And I want to get your thoughts on this because kubernetes is still emerging, and DevOps is awesome, we've been covering that in for all of the life of theCUBE for the 11 years now and the greatness of DevOps but now DevSecOps is critical and Kubernetes native security is what people are looking at. When you look at that trend only continuing, what's your focus? What do you see? Now that you're in Red Hat as the CTO, former CTO of StackRox and now part of the Red Hat it's going to get bigger and stronger Kubernetes native and shifting left-hand or DevSecOps. What's your focus? >> Yeah, so I would say our focus is really around two big buckets. One is, Kubernetes native, sort of a different way to think about it as we think about our roadmap planning and go-to-market strategy is it's mutually exclusive with being in infrastructure native, that's how we think about it and as a startup we really have to focus on an area and Kubernetes was a great place for us to focus on because it was becoming the dominant orchestration engine. Now that we have the resources and the power of Red Hat behind us, the way we're thinking about this is infrastructure native. So, thinking about cloud native infrastructure where you're using composable, reusable, constructs and objects, how do you build potential offerings or features or security components that don't rely on third party tools or components anymore? How do you leverage the existing infrastructure itself to be able to conduct some of these traditional use cases? And one example we use for this particular scenario is networking. Networking, the way firewalling in segmentation was typically done was, people would tweak IP tables or they would install, for example, a proxy or a container that would terminate MTLS or become inline and it would create all sorts of sort of operational and risk overhead for users and for customers. And one of the things we're really proud of as sort of the company that pioneered this notion of cloud native security is if you just leverage network policies in Kubernetes, you don't have to be inline you don't have to have additional privileges, you don't have to create additional risks or operational overhead for users. So we're taking those sort of core philosophies and extending them. The same way we did to Kubernetes all the way through service manager, we're doing the same sorts of things Istio being able to do a lot of the things people are traditionally doing through for example, proxies through layer six and seven, we want to do through Istio. And then the same way for example, we introduced a product called GoDBledger which was an open-source tool, which would basically look at a yaml on helm charts and give you best practices responses. And it's something you we want for example to your get repositories. We want to take those sort of principles, enabling developers, giving them feedback, allowing them not to break their existing workflows and leveraging components in existing infrastructure to be able to sort of push security into cloud native. And really the two pillars we look at are ensuring we can get users and customers up and running as quickly as possible and reduce as much as possible operational overhead for them over time. So we feel these two are really at the core of open-sourcing in building into the infrastructure, which has sort of given us momentum over the last six years and we feel pretty confident with Red Hat's help we can even expand that further. >> Yeah, I mean, you bring up a good point and it's certainly as you get more scale with Red Hat and then the customer base, not only in dealing with the threat detection around containers and cloud native applications, you got to kind of build into the life cycle and you've got to figure out, okay, it's not just Kubernetes anymore, it's something else. And you've got advanced cluster security with Red Hat they got OpenShift cloud platform, you're going to have managed services so this means you're going to have scale, right? So, how do you view that? Because now you're going to have, you guys at the center of the advanced cluster security paradigm for Red Hat. That's a big deal for them and they've got a lot of R and D and a lot of, I wouldn't say R and D, but they got emerging technologies developing around that. We covered that in depth. So when you start to get into advanced cluster, it's compliance too, it's not just threat detection. You got insights telemetry, data acquisition, so you have to kind of be part of that now. How do you guys feel about that? Are you up for the task? >> Yeah, I hope so it's early days but we feel pretty confident about it, we have a very good team. So as part of the advanced cluster security we work also very closely with the advanced cluster management team in Red Hat because it's not just about security, it's about, how do you operationalize it, how do you manage it and maintain it and to your point sort of run it longterm at scale. The compliance part of it is a very important part. I still feel like that's in its infancy and these are a lot of conversations we're having internally at Red Hat, which is, we all feel that compliance is going to sort of more from the standard benchmarks you have from CIS or particular compliance requirements like the power, of PCI or Nest into how do you create more flexible and composable policies through a unified language that allows you to be able to create more custom or more useful things specific to your business? So this is actually, an area we're doing a lot of collaboration with the advanced cluster management team which is in that, how do you sort of bring to light a really easy way for customers to be able to describe and sort of abstract policies and then at the same time be able to actually and enforce them. So we think that's really the next key point of what we have to accomplish to be able to sort of not only gain scale, but to be able to take this notion of, not only detection in response but be able to actually build in what we call declarative security into your infrastructure. And what that means is, is to be able to really dictate how you want your applications, your services, your infrastructure to be configured and run and then anything that is sort of conflicting with that is auto responded to and I think that's really the larger vision that with Red Hat, we're trying to accomplish. >> And that's a nice posture to have you build it in, get it built in, you have the declarative models then you kind of go from there and then let the automation kick in. You got insights coming in from Red Hat. So all these things are kind of evolving. It's still early days and I think it was a nice move by Red Hat, so congratulations. Final question for you is, as you prepare to go to the next generation KubeCon is also seeing a lot more end user participation, people, you know, cloud native is going mainstream, when I say mainstream, seeing beyond the hyperscalers in the early adopters, Kubernetes and other infrastructure control planes are coming in you start to see the platforms emerge. Nobody wants another security tool, they want platforms that enable applications handle tools. As it gets more complicated, what's going to be the easy button in security cloud native? What's the approach? What's your vision on what's next? >> Yeah so, I don't know if there is an easy button in security and I think part of it is that there's just such a fragmentation and use cases and sort of designs and infrastructure that doesn't exist, especially if you're dealing with such a complex stack. And not only just a complex stack but a potentially use cases that not only span runtime but they deal with you deployment annual development life cycle. So the way we think about it is more sort of this notion that has been around for a long time which is the shared responsibility model. Security is not security's job anymore. Especially, because security teams probably cannot really keep up with the learning curve. Like they have to understand containers then they have to understand Kubernetes and Istio and Envoy and cloud platforms and APIs. and there's just too much happening. So the way we think about it is if you deal with security a in a declarative version and if you can state things in a way where how infrastructure is ran is properly configured. So it's more about safety than security. Then what you can do is push a lot of these best practices back as part of your gift process. Involve developers, engineers, the right product security team that are responsible for day-to-day managing and maintaining this. And the example we think about is, is like CVEs. There are plenty of, for example, vulnerability tools but the CVEs are still an unsolved problem because, where are they, what is the impact? Are they actually running? Are they being exploited in the wild? And all these things have different ramifications as you span it across the life cycle. So for us, it's understanding context, understanding assets ensuring how the infrastructure has to handle that asset and then ensuring that the route for that response is sent to the right team, so they can address it properly. And I think that's really our larger vision is how can you automate this entire life cycle? So, the information is routed to the right teams, the right teams are appending it to the application and in the future, our goal is not to just pardon the workload or the compute environment, but use this information to action pardon application themselves and that creates that additional agility and scalability. >> Yeah it's in the lifecycle of that built in right from the beginning, more productivity, more security and then, letting everything take over on the automation side. Ali congratulations on the acquisition deal with Red Hat, buyout that was great for them and for you guys. Take a minute to just quickly answer final final question for the folks watching here. The big news is you're open-sourcing StackRox, so that's a big news here at KubeCon. What can people do to get involved? Well, just share a quick quick commercial for what people can do to get involved? What are you guys looking for? Take a pledge to the community? >> Yeah, I mean, what we're looking for is more involvement in direct feedback from our community, from our users, from our customers. So there's a number, obviously the StackRox platform itself being open-source, we have other open-source tools like the KubeLinter. What we're looking for is feedback from users as to what are the pain points that they're trying to solve for. And then give us feedback as to how we're not addressing those or how can we better design our systems? I mean, this is the sort of feedback we're looking for and naturally with more resources, we can be a lot faster in response. So send us feedback good or bad. We would love to hear it from our users and our customers and get a better sense of what they're looking for. >> Innovation out in the open love it, got to love open-source going next gen, Ali Golshan Senior Director of Global Software Engineering the new title at Red Hat former CTO and founder of StackRox which spread had acquired in January, 2021. Ali thanks for coming on congratulations. >> Thanks for having, >> Okay, so keeps coverage of Kube Con cloud native Con 2021. I'm John Furrie, your host. Thanks for watching. (soft music)
SUMMARY :
brought to you by Red Hat, and Cloud Native Con 2021 virtual. me excited to be here. and as more and more modern applications and obviously the workload protection part to bring you in. and sort of the overall in the right position. and so that was probably a part of it. and momentum into the community. and how's it going to work? and as a result made the and now part of the Red Hat and the power of Red Hat behind us, and it's certainly as you the standard benchmarks you have from CIS and I think it was a nice move by Red Hat, and in the future, our goal is that was great for them and for you guys. and naturally with more resources, Innovation out in the open love it, Thanks for watching.
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Jasmine James, Twitter and Stephen Augustus, Cisco | KubeCon + CloudNativeCon Europe 2021 - Virtual
>> Narrator: From around the globe, it's theCUBE with coverage of KubeCon and CloudNativeCon Europe, 2021 Virtual brought to you by Red Hat, the Cloud Native Computing Foundation and Ecosystem Partners. >> Hello, welcome back to theCUBE'S coverage of KubeCon and CloudNativeCon 2021 Virtual, I'm John Furrier your host of theCUBE. We've got two great guests here, always great to talk to the KubeCon co-chairs and we have Stephen Augustus Head of Open Source at Cisco and also the KubeCon co-chair great to have you back. And Jasmine James Manager and Engineering Effectives at Twitter, the KubeCon co-chair, she's new on the job so we're not going to grill her too hard but she's excited to share her perspective, Jasmine, Stephen great to see you. Thanks for coming on theCUBE. >> Thanks for having us. >> Thank you. >> So obviously the co-chairs you guys see everything upfront Jasmine, you're going to learn that this is a really kind of key fun position because you've got to multiple hats you got to wear, you got to put a great program together, you got to entertain and surprise and delight the attendees and also can get the right trends, pick everything right and then keep that harmonious vibe going at CNCF and KubeCon is hard so it's a hard job. So I got to ask you out of the gate, what are the top trends that you guys have selected and are pushing forward this year that we're seeing evolve and unfold here at KubeCon? >> For sure yeah. So I'm excited to see, and I would say that some of the top trends for Cloud Native right now are just changes in the ecosystem, how we think about different use cases for Cloud Native technology. So you'll see lot's of talk about new architectures being introduced into Cloud Native technologies or things like WebAssembly. WebAssembly Wasm used cases and really starting to and again, I think I mentioned this every time, but like what are the customer used cases actually really thinking about how all of these building blocks connect and create a cohesive story. So I think a lot of it is enduring and will always be a part. My favorite thing to see is pretty much always maintainer and user stories, but yeah, but architecture is Wasm and security. Security is a huge focus and it's nice to see it comes to the forefront as we talked about having these like the security day, as well as all of the talk arounds, supply chain security, it has been a really, really, really big event (laughs) I'll say. >> Yeah. Well, great shot from last year we have been we're virtual again, but we're back in, the real world is coming back in the fall, so we hopefully in North America we'll be in person. Jasmine, you're new to the job. Tell us a little about you introduce yourself to the community and tell more about who you are and why you're so excited to be the co-chair with Stephen. >> Yeah, absolutely. So I'm Jasmine James, I've been in the industry for the past five or six years previous at Delta Airlines, now at Twitter, as a part of my job at Delta we did a huge drive on adopting Kubernetes. So a lot of those experiences, I was very, very blessed to be a part of in making the adoption and really the cultural shift, easy for developers during my time there. I'm really excited to experience like Cloud Native from the co-chair perspective because historically I've been like on the consumer side going to talk, taking all those best practices, stealing everything I could into bring it back into my job. So make everyone's life easier. So it's really, really great to see all of the fantastic ideas that are being presented, all of the growth and maturity within the Cloud Native world. Similar to Stephen, I'm super excited to hear about the security stuff, especially as it relates to making it easy for developers to shift left on security versus it being such an afterthought and making it something that you don't really have to think about. Developer experience is huge for me which is why I took the job at Twitter six months ago, so I'm really excited to see what I can learn from the other co-chairs and to bring it back to my day-to-day. >> Yeah, Twitter's been very active in open source. Everyone knows that and it's a great chance to see you land there. One of the interesting trends is this year I'll see besides security is GitOps but the one that I think is relevant to your background so fresh is the end user contributions and involvement has been really exploding on the scene. It's always been there. We've covered, Envoy with Lyft but now enterprise is now mainstream enterprises have been kind of going to the open source well and bringing those goodies back to their camps and building out and bringing it back. So you starting to see that flywheel developing you've been on that side now here. Talk about that dynamic and how real that is an important and share some perspective of what's really going on around this explosion around more end user contribution, more end user involvement. >> Absolutely. So I really think that a lot of industry like players are starting to see the importance of contributing back to open source because historically we've done a lot of taking, utilizing these different components to drive the business logic and not really making an investment in the product itself. So it's really, really great to see large companies invest in open source, even have whole teams dedicated to open source and how it's consumed internally. So I really think it's going to be a big win for the companies and for the open source community because I really am a big believer in like giving back and making sure that you should give back as much as you're taking and by making it easy for companies to do the right thing and then even highlighting it as a part of CNCF, it'll be really, really great, just a drive for a great environment for everyone. So really excited to see that. >> That's really good. She has been awesome stuff. Great, great insight. Stephen, I just have you piggyback off that and comment on companies enterprises that want to get more involved with the Cloud Native community from their respective experiences, what's the playbook, is there a new on-ramps? Is there new things? Is there a best practice? What's your view? I mean, obviously everyone's growing and changing. You look at IT has changed. I mean, IT is evolving completely to CloudOps, SRE get ops day two operations. It's pretty much standard now but they need to learn and change. What's your take on this? >> Yeah, so I think that to Jasmine's point and I'm not sure how much we've discussed my background in the past, but I actually came from the corporate IT background, did Desktop Sr, Desktop helped us support all of that stuff up into operations, DevOps, SRE, production engineering. I was an SRE at a startup who used core West technologies and started using Kubernetes back when Kubernetes is that one, two, I think. And that was my first journey into Cloud Native. And I became core less is like only customer to employee convert, right? So I'm very much big on that end user story and figuring out how to get people involved because that was my story as well. So I think that, some of the work that we do or a lot of the work that we do in contributor strategy, the SIG CNCF St. Contributor Strategy is all around thinking through how to bring on new contributors to these various Cloud Native projects, Right? So we've had chats with container D and linker D and a bunch of other folks across the ecosystem, as well as the kind of that maintainer circle sessions that we hold which are kind of like a private, not recorded. So maintainers can kind of get raw and talk about what they're feeling, whether it be around bolstering contributions or whether it'd be like managing burnout, right? Or thinking about how you talk through the values and the principles for your projects. So I think that, part of that story is building for multiple use cases, right? You take Kubernetes for example, right? So Ameritas chair for sync PM over in Kubernetes, one of the sub project owners for the enhancements sub project which involves basically like figuring out how we intake new enhancements to the community but as well as like what the end user cases are all of the use cases for that, right? How do we make it easy to use the technology and how we make it more effective for people to have conversations about how they use technology, right? So I think it's kind of a continuing story and it's delightful to see all of the people getting involved in a SIG Contributor Strategy, because it means that they care about all of the folks that are coming into their projects and making it a more welcoming and easier to contribute place so. >> Yeah. That's great stuff. And one of the things you mentioned about IT in your background and the scale change from IT and just the operational change over is interesting. I was just talking with a friend and we were talking about, get Op and, SRAs and how, in colleges is that an engineering track or is it computer science and it's kind of a hybrid, right? So you're seeing essentially this new operational model at scale that's CloudOps. So you've got hybrid, you've got on-premise, you've got Cloud Native and now soon to be multi-cloud so new things come into play architecture, coding, and programmability. All these things are like projects now in CNCF. And that's a lot of vendors and contributors but as a company, the IT functions is changing fast. So that's going to require more training and more involvement and yet open source is filling the void if you look at some of the successes out there, it's interesting. Can you comment on the companies that are out there saying, "Hey, I know my IT department is going to be turning into essentially SRE operations or CloudOps at scale. How do they get there? How could they work with KubeCon and what's the key playbook? How would you answer that? >> Yeah, so I would say, first off the place to go is the one-on-one track. We specifically craft that one-on-one track to make sure that people who are new to Cloud Native get a very cohesive story around what they're trying to get into, right? At any one time. So head to the one-on-one track, please add to the one-on-one track, hang out, definitely check out all of the keynotes that again, the keynotes, we put a lot of work into making sure these keynotes tell a very nice story about all of the technology and the amount of work that our presenters put into it as well is phenomenal. It's top notch. It's top notch every time. So those will always be my suggestions. Actually go to the keynotes and definitely check out the one-on-one track. >> Awesome. Jasmine, I got to get your take on this now that you're on the KubeCon and you're co-chairing with Stephen, what's your story to the folks that are in the end user side out there that were in your old position that you were at Delta doing some great Kubernetes work but now it's going beyond Kubernetes. I was just talking with another participant in the KubeCon ecosystem is saying, "It's not just Kubernetes anymore. There's other systems that we're going to deploy our real-time metrics on and whatnot". So what's the story? What's the update? What do you see on the inside now now that you're on board and you're at a Hyperscale at Twitter, what's your advice? What's your commentary to your old friends and the end user world? >> Yeah. It's not an easy task. I think that was, you had mentioned about starting with the one-on-one is like super key. Like that's where you should start. There's so many great stories out there in previous KubeCon that have been told. I was listening to those stories and the great thing about our community is that it's authentic, right? We're telling like all of the ways we tripped up so we can prevent you from doing this same thing and having an easier path, which is really awesome. Another thing I would say is do not underestimate the cultural shift, right? There are so many tools and technologies out there, but there's also a cultural transformation that has to happen. You're shifting from, traditional IT roles to a really holistic like so many different things are changing about the way infrastructure was interacted with the way developers are developing. So don't underestimate the cultural shift and make sure you're bringing everyone to the party because there's a lot of perspectives from the development side that needs to be considered before you make the shift initially So that way you can make sure you're approaching the problem in the right way. So those would be my recommendation. >> Also, speaking of cultural shifts, Stephen I know this is a big passion of yours is diversity in the ecosystem. I think with COVID we've seen probably in the past two years a major cultural shifts on the personnel involved, the people participating, still a lot more work to get done. Where are we on diversity in the ecosystem? How would you rate the progress and the overall achievements? >> I would say doing better, but never stop what has happened in COVID I think, if you look across companies, if you look across the opportunities that have opened up for people in general, there have been plenty of doors that have shut, right? And doors that have really made the assumption that you need to be physical are in person to do good work. And I think that the Cloud Native ecosystem the work that the LF and CNCF do, and really the way that we interact in projects has kind of pushed towards this async first, this remote first work culture, right? So you see it in these large corporations that have had to change the travel policies because of COVID and really for someone who's coming off being like a field engineer and solutions architect, right? The bread and butter is hopping on and off a plane, shaking hands, going to dinner, doing the song and dance, right? With customers. And for that model to functionally shift, right? Having conversations in different ways, right? And yeah, sometimes it's a lot of Zoom calls, right? Zoom calls, webinars, all of these things but I think some of what has happened is, you take the release team, for example, the Kubernetes release team. This is our first cycle with Dave Vellante who's our 121 released team lead is based in India, right? And that's the first time that we've had APAC region release team lead and what that forced us to do, we were already working on it. But what that forced us to do is really focused on asynchronous communication. How can we get things done without having to have people in the room? And we were like, "With Dave Vellante in here, it either works or it doesn't like, we're either going to prove that what we've put in place works for asynchronous communication or it doesn't." And then, given that a project of this scale can operate just fine, right? Right just fine delivering a release with people all across the globe. It proves that we have a lot of flexibility in the way that we offer opportunities, both on the open source side, as well as on the company side. >> Yeah. And I got to say KubeCon has always been global from day one. I was in Shanghai and I was in hung, Jo, visiting Ali Baba. And who do I see in the lobby? The CNCF crew. And I'm like, "What are you guys doing here?" "Oh, we're here talking to the cloud with Alibaba." So global is huge. You guys have nailed that. So congratulations and keep that going. Jasmine, your perspective is women in tech. I mean, you're seeing more and more focus and some great doors opening. It's still not enough. We've been covering this for a long time. Still the numbers are down, but we had a great conference recently at Stanford Women in Data Science amazing conference, a lot of power players coming in, women in tech is evolving. What's your take on this still a lot more work to done. You're an inspiration. Share your story. >> Yeah. We have a long way to go. There's no question about it. I do think that there's a lot of great organizations CNCF being one of them, really doing a great job at sharing, networking opportunities, encouraging other women to contribute to open source and letting that be sort of the gateway into a tech career. My journey is starting as a systems engineer at Delta, working my way into leadership, somehow I'm not sure I ended up there but really sort of shifting and being able to lift other women up has been like so fortunate to be able to do that. Women who code being a mentor, things of that nature has been a great opportunity, but I do feel like the open source community has a long way go to be a more welcoming place for women contributors, things like code of conduct, that being very prevalent making sure that it's not daunting and scary, going into GitHub and starting to create a PR for out of fear of what someone might say about your contributions instead of it being sort of an educational experience. So I think there's a lot of opportunities but there's a lot of programs, networking opportunities out there, especially everyone being remote now that have presented themselves. So I'm very hopeful. And the CNCF, like I said is doing a great job at highlighting these women contributors that are making changes to CNCF projects in really making it something that is celebrated which is really great. >> Yeah. You know that I love Stephen and we thought this last time and the Clubhouse app has come online since we were last talking and it's all audio. So there's a lot of ideas and it's all open. So with a synchronous first you have more access but still context matters. So the language, so there's still more opportunities potentially to offend or get it right so this is now becoming a new cultural shift. You brought this up last time we chatted around the language, language is important. So I think this is something that we're keeping an eye on and trying to keep open dialogue around, "Hey it matters what you say, asynchronously or in texts." We all know that text moment where someone said, "I didn't really mean that." But it was offensive or- >> It's like you said it. (laughs) >> (murmurs) you passionate about this here. This is super important how we work. >> Yeah. So you mentioned Clubhouse and it's something that I don't like. (laughs) So no offense to anyone who is behind creating new technologies for sure. But I think that Clubhouse from, if you take platforms like that, let's generalize, you take platforms like that and you think about the unintentional exclusion that those platforms involve, right? If you think about folks with disabilities who are not necessarily able to hear a conversation, right? Or you don't provide opportunities to like caption your conversations, right? That either intentionally or unintentionally excludes a group of folks, right? So I've seen Cloud Native, I've seen Cloud Native things happen on a Clubhouse, on a Twitter Spaces. I won't personally be involved in them until I know that it's a platform that is not exclusive. So I think that it's great that we're having new opportunities to engage with folks that are not necessarily, you've got people prefer the Slack and discord vibe, you've got people who prefer the text over phone calls, so to speak thing, right? You've got people who prefer phone calls. So maybe like, maybe Clubhouse, Twitter Spaces, insert new, I guess Disco is doing a thing too- >> They call it stages. Disco has stages, which is- >> Stages. They have stages. Okay. All right. So insert, Clubhouse clone here and- >> Kube House. We've got a Kube House come on in. >> Kube House. Kube House. >> Trivial (murmurs). >> So we've got great ways to engage there for people who prefer that type of engagement and something that is explicitly different from the I'm on a Zoom call all day kind of vibe enjoy yourselves, try to make it as engaging as possible, just realize what you may unintentionally be doing by creating a community that not everyone can be a part of. >> Yeah. Technical consequences. I mean, this is key language matters to how you get involved and how you support it. I mean, the accessibility piece, I never thought about that. If you can't listen, I mean, you can't there's no content there. >> Yeah. Yeah. And that's a huge part of the Cloud Native community, right? Thinking through accessibility, internationalization, localization, to make sure that our contributions are actually accessible, right? To folks who want to get involved and not just prioritizing, let's say the U.S. or our English speaking part of the world so. >> Awesome. Jasmine, what's your take? What can we do better in the world to make the diversity and inclusion not a conversation because when it's not a conversation, then it's solved. I mean, ultimately it's got a lot more work to do but you can't be exclusive. You got to be diverse more and more output happens. What's your take on this? >> Yeah. I feel like they'll always be work to do in this space because there's so many groups of people, right? That we have to take an account for. I think that thinking through inclusion in the onset of whatever you're doing is the best way to get ahead of it. There's so many different components of it and you want to make sure that you're making a space for everyone. I also think that making sure that you have a pipeline of a network of people that represent a good subset of the world is going to be very key for shaping any program or any sort of project that anyone does in the future. But I do think it's something that we have to consistently keep at the forefront of our mind always consider. It's great that it's in so many conversations right now. It really makes me happy especially being a mom with an eight year old girl who's into computer science as well. That there'll be better opportunities and hopefully more prevalent opportunities and representation for her by the time she grows up. So really, really great. >> Get her coding early, as I always say. Jasmine great to have you and Stephen as well. Good to see you. Final question. What do you hope people walk away with this year from KubeCon? What's the final kind of objective? Jasmine, we'll start with you. >> Wow. Final objective. I think that I would want people to walk away with a sense of community. I feel like the KubeCon CNCF world is a great place to get knowledge, but also an established sense of community not stopping at just the conference and taking part of the community, giving back, contributing would be a great thing for people to walk away with. >> Awesome. Stephen? >> I'm all about community as well. So I think that one of the fun things that we've been doing, is just engaging in different ways than we have normally across the kind of the KubeCon boundaries, right? So you take CNCF Twitch, you take some of the things that I can't mention yet, but are coming out you should see around and pose KubeCon week, the way that we're engaging with people is changing and it's needed to change because of how the world is right now. So I hope that to reinforce the community point, my favorite part of any conference is the hallway track. And I think I've mentioned this last time and we're trying our best. We're trying our best to create it. We've had lots of great feedback about, whether it be people playing among us on CNCF Twitch or hanging out on Slack silly early hours, just chatting it up. And are kind of like crafted hallway track. So I think that engage, don't be afraid to say hello. I know that it's new and scary sometimes and trust me, we've literally all been here. It's going to be okay, come in, have some fun, we're all pretty friendly. We're all pretty friendly and we know and understand that the only way to make this community survive and thrive is to bring on new contributors, is to get new perspectives and continue building awesome technology. So don't be afraid. >> I love it. You guys have a global diverse and knowledgeable and open community. Congratulations. Jasmine James, Stephen Augustus, co-chairs for KubeCon here on theCUBE breaking it down, I'm John Furrier for your host, thanks for watching. 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IBM 34 Rob Thomas VTT
(soft music) >> Voice Over: From around the globe. It's theCUBE with digital coverage of IBM Think 2021 brought to you by IBM. >> Okay. Welcome back everyone. To theCUBE's coverage of IBM Think 2021 virtual. I'm John Furrier, host of theCUBE. We've got a great segment here on the power of hybrid cloud and AI. And I'm excited to have Rob Thomas, Senior Vice President of IBM's cloud and Data platform, CUBE alumni. Been on going back years and years talking about data. Rob, great to see you, a leader at IBM. Thanks for joining. >> John. Great to see you hope everybody is safe and well and great to be with you again. >> Yeah, love the progress, love the Hybrid Cloud distributed computing, meets operating systems, meets modern applications at the center of it is the new cloud equation. And of course data continues to be the value proposition as the platform. And as you quoted many times and I love your favorite quote. There's no AI without IA. So you got to have the architecture. So that still rings true today and it's just so evergreen and so relevant and cooler than ever with machine learning and AI operations. So let's just jump in. IBM's announced, host a new products and updates at Think. Tell us what you're most excited about and what should people pay attention to. >> Maybe I'll connect two thoughts here. There is no AI without IA, still true today. Meaning, customers that want to do AI need an information architecture. There was an IDC report just last year that said, "Despite all the progress on data, still 90% of data in organizations is either unused or underutilized." So what's amazing is after all the time we've been talking John, we're still really just getting started. Then that kind of connects to another thought, which is I still believe that AI is not going to replace managers, but managers that use AI will replace the managers that do not. And I'd say that's the backdrop for all the announcements that we're doing this week. It's things like auto SQL. How do you actually automate the creation of SQL queries in a large distributed data warehouse? It's never been done before, now we're doing it. It's things like Watson Orchestrate which is super powers in the hands of any business user, just to ask for something to get done. Just ask for a task to get completed. Watson Orchestrator will do that for you. It's Maximo Mbo. So anybody working in the field now has access to an AI system on their device for how they're managing their assets. So this is all about empowering people and users that use these products are going to have an advantage over the users that are not, that's what I'm really excited about. >> So one of the things that's coming out as Cloud Pak for Data, AI powered automation these are kind of two that you kind of touched upon the SQL thing their. Cloud Pak is there, you got it for Data and this automation trend. What is that about? Why is it important? Can you share with us the relevance of those two things? >> Let's talk broadly about automation. There's two huge markets here. There's the market for RPA business process, $30 billion market. There's the market for AIOps, which is growing 22%, that's on its way to $40 billion. These are enormous markets. Probably the biggest bet IBM has made in the last year is in automation. Explicitly in Watson AIOps. Last June in Think we announced Watson AIOps, then we did the acquisition of Instana, then we announced our intent to acquire Turbonomic. At this point, we're the only company that has all the pieces for automating how you run your IT systems. That's what I mean when I say AIOps. So really pleased with the progress that we've made there. But again, we're just getting started. >> Yeah. Congratulations on the Turbonomic. I was just commenting on that when that announced. IBM buying into the Cloud and the Hybrid cloud is interesting because the shift has happened. It's Public Cloud, it's on premises as Edge. Those two things as a system, it's more important ever than the modernization of the apps that you guys are talking about and having the under the cover capabilities. So as Cloud and Data merge, this kind of control plane concept, this architecture, as you'd said IA. You can't have AI without IA. What is that architecture look like? Can you break down the elements of what's involved? I know there's predictive analytics, there's automation and security. What are the pillars of this architecture? What are the four concepts? If you can explain that. >> Yeah, let's start with the basics. So Hybrid Cloud is about you build your software runs once and you run it anywhere you want, any public cloud,any private cloud. That assumes containers are important to the future of software. We are a hundred percent convinced that is true. OpenShift is the platform that we build on and that many software companies in the world are now building on because it gives you portability for your applications. So then you start to think about if you have that common fabric for Hybrid Cloud, how do you deliver value to customers in addition to the platform? To me, that's four big things. It's automation, we talked about that. It's security, it's predictions. How do you actually make predictions on your data? And then it's modernization. Meaning, how do you actually help customers modernize their applications and get to the Cloud? So those are the things we always talk about, automate, secure, modernize, predict. I think those are the four most important things for every company that's thinking about Cloud and AI. >> Yeah, it's interesting. I love the security side is one of the big conversations in AIOps and day two operations or whatever it's called is shifting left, getting security into the Cloud native kind of development pipeline. But speaking of secure, you have a customer that was talking about this Dow Chemical. About IB empowering Dow zero trust architecture. Could you explain that deal and how that's working? Because that's again, huge enterprise customer, very big scale at scale, zero trust is big, part of it. What is this? >> Let's start with the basics. So what is zero trust mean? It means to have a secure business, you have to start with the assumption that nothing can be trusted. That means you have to think about all aspects of your security practice. How do you align on a security strategy? How do you protect your data assets? How do you manage security threats? So we always talk about a line, protect, manage back to modernize, which is how do you bring all your systems forward to do this? That's exactly what we're doing with the Dow as you heard in that session, which is they've kind of done that whole journey from how they built a security strategy that was designed with zero trust in mind, they're protecting data assets, they're managing cyber threats in real time with a relatively low number of false positives which are the issue that most companies have. They're a tremendous example of a company that jumped on this and has had a really big impact. And they've done it without interfering with their business operations, meaning anybody can lock everything down but then you can't really run your business if you're doing that. They've done it, I think in a really intelligent way. >> That's awesome. We always talk about the big waves. You always give great color commentary on the trends. Right now though, the tsunami seems to be a confluence of many things coming together. What are some of the big trends in waves you're seeing now specifically on the tech side, on the technology side, as well as the business side right now? 'Cause coming out of post COVID, it's pretty clear cloud-native is powering a new growth strategy for customers. Dow was one of them, you just commented on it but there's a bigger wave happening here, both on the tech theater and in the business theater. Can you share your views on and your opinions and envision on these trends? >> I think there's three profound trends that are actually pretty simple to understand. One is, technology is going to decentralize again. We've always gone from centralized architectures to decentralized. Mainframe was centralized, internet mobile decentralized. The first version of public cloud was centralized, meaning bringing everything to one place. Technology is decentralized and again, with Hybrid Cloud, with Edge, pretty straight forward I think that's a trend that we can ride and lead for the next decade. Next is around automation that we talked about. There was a McKinsey report that said, "120 billion hours a year are going to be automated with things like Watson Orchestrator, Watson AIOps." What we're doing around Cloud Pak for automation, we think that time is now. We think you can start to automate in your business today and you may have seen the C QVS example where we're doing customer care and they're now automating 70% of their inbound customer inquiries. It's really amazing. And then the third is around data. The classical problem, I mentioned 90% is still unused or underutilized. This trend on data is not about the slow down because the data being collected is still multiplying 10 X every year and companies have to find a way to organize that data as they collected. So that's going to be a trend that continues. >> You know, I just kind of pinched myself sometimes and hearing you talk with some of our earlier conversations in theCUBE, people who have been on this data mindset have really been successful because it's evolving and growing and it's changing and it's adding more input into the system and the technology is getting better. There's more cloud scales. You mentioned automation and scale are huge. And I think this really kind of wakes everyone up. And certainly the pandemic has woken everyone up to the fact that this is driving new experiences for users and businesses, right? So this is, and then those experiences become expectations. This is the classic UX paradigm that grows from new things. So I got to ask you, with the pandemic what is the been the most compelling ways you seen people operate, create new expectations? Because new things are coming, new big things, and new incremental things are happening. So evolution and revolutionary capabilities. Can you share some examples and your thoughts? >> We've collected a decent bit of data on this. And what's interesting is how much AI has accelerated since the pandemic started. And it's really in five areas, it's customer care that we talked about, virtual agents, customer service, how you do that. It's employee experience. So somewhere to customer care but how do you take care of your employees using AI? Third is around AIOps, we talked about that. Fourth is around regulatory compliance and fifth is around financial planning and budgeting. These are the five major use cases of AI that are getting into production in companies over the last year that's going to continue to accelerate. So I think it's actually fairly clarifying now that we really understand these are the five big things. I encourage anybody watching, pick one of these, get started, then pick the second, then pick the third. If you are not doing all five of these, 12, 18, 24 months from now, you are going to be behind. >> So give us an example of some things that have surprised you in the pandemic and things that blew you away. Like, wow, I didn't see that coming. Can you share on things that you've seen evolve? Cause you're a year ahead of the business units of Cloud and Data, big part of IBM and you see customer examples. Just quickly share some notable use cases or just anecdotal examples of just things that jumped out at you that said, "Wow, that's going to be a double-down moment or that's not going to be anymore." Exposes, the pandemic exposes the good, bad and the ugly. I mean, people got caught off guard, some got a tailwind, some had a headwind, some are retooling. What's your thoughts on what you can you share any examples? >> Like everybody, many things have surprised me in the last year. I am encouraged at how fast many companies were able to adjust and adapt for this world. So that's a credit to all the resiliency that they built into their processes, their systems and their people over time. Related to that, the thing that really sticks out to me again, is this idea of using AI to serve your customers and to serve your employees. We had a hundred customers that went live with one of those two use cases in the first 35 days of the pandemic. Just think about that acceleration. I think without the pandemic, for those hundred it might've taken three years and it happened in 35 days. It's proof that the technology today is so powerful. Sometimes it just takes the initiative to get started and to do something. And all those companies have really benefited from this. So it's great to see. >> Great. Rob, great to have you on. Great to have your commentary on theCUBE. Could you just quickly share in 30 seconds, what is the most important thing people should pay attention to and Think this year from your perspective? What's the big aha moment that you think they could walk away with? >> We have intentionally made this a very technology centric event. Just go look at the demos, play with the technology. I think you will be impressed and start to see, let's say a bit of a new IBM in terms of how we're making technology accessible and easy for anybody to use. >> All right. Rob Thomas, Senior Vice President of IBM cloud and Data platform. Great to have you on and looking forward to seeing more of you this year and hopefully in person. Thanks for coming on theCUBE virtual. >> Thanks, John. >> Okay. I'm John Furrier with theCUBE. Keep coverage of IBM Think 2021. Thank you for watching. (soft music)
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brought to you by IBM. on the power of hybrid cloud and AI. and well and great to be with you again. So you got to have the architecture. And I'd say that's the backdrop So one of the things that's coming that has all the pieces of the apps that you So Hybrid Cloud is about you of the big conversations in How do you protect your data assets? and in the business theater. and lead for the next decade. and hearing you talk with some in companies over the last year and things that blew you away. and to serve your employees. Rob, great to have you on. and easy for anybody to use. Great to have you on Thank you for watching.
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Darrell Jordan Smith, Red Hat | Red Hat Summit 2021 Virtual Experience
(upbeat music) >> And, welcome back to theCube's coverage of Red Hat Summit, 2021. I'm John Furrier, host of theCube. We've got a great segment here on how Red Hat is working with telcos and the disruption in the telco cloud. We've got a great guest Cube alumni, Darrell Jordan Smith, senior vice president of industries and global accounts at Red Hat. Darrell, great to see you. Thanks for coming back on theCube. >> Oh, it's been, it's great to be here and I'm really excited about having the opportunity to talk to you today. >> Yeah, we're not in person, in real life's coming back soon. Although I hear Mobile World Congress, might be in person this year, looking like it's good. A lot of people are going to be virtual and activating I know. A lot to talk about. This is probably one of the most important topics in the industry because when you talk about telco industry, you're really talking about the edge. You're talking about 5G, talking about industrial benefits for business, because it's not just edge for connectivity access. We're talking about innovative things from self-driving cars to business benefits. It's not just consumer, it's really bringing that together. You guys are really leading with the cloud-native platform from REL, OpenShift managed services. Everything about the cloud-native underpinnings, you guys have been successful as a company. But now in your area, telco is being disrupted. You're leading the way >> Absolutely. Give us your take on this, this is super exciting. >> Well, it's actually one of the most exciting times. I've been in the industry for 30 years. I'm probably aging myself now, but in the telecommunications industry, this for me, is the most exciting. It's where, you know, technology is actually going to visibly change, the way, that everyone interacts with the network. And with the applications that are being developed out there on, on our platform. and, you know, as you mentioned, IoT, and a number of the other AI and ML innovations, that are occurring in the marketplace. We're going to see a new wave of applications and innovation. >> What's the key delivery workload you're seeing, with 5G environment. Obviously it's not just, you know 5G in the sense of thinking about mobile phones or mobile computers as they are now. It's not just that consumer, "Hey surf the web and check your email and get an app and download and, and communicate". It's bigger than that now. Can you tell us, where you see the workloads coming in on the 5G environment? >> You, you hit the nail on the head. The, the, the, the killer application, isn't the user or the consumer and the way that we traditionally have known it. Because you might be able to download a video and that might take 20 seconds less, but you're not going to pay an awful lot more money for that. The real opportunity around 5G, is the industrial applications. Things like connected car. You know automotive driving, factory floor automation. How you actually interface digitally with your bank. How we're doing all sorts of things, more intelligently at the edge of the network, using artificial intelligence and machine learning. So all of those things are going to deliver a new experience, for everyone that interacts with the network and the telcos are at the heart of it. >> You know, I want to get into the real kind of underpinnings, of what's going on with the innovations happening. You just kind of laid out kind of the implications of the use cases and the target application workloads, but there's kind of two big things going on with the edge and 5G. One is under the hood networking, you know, what's going on with the moving the packets around the workload, throughput, bandwidth, et cetera, and all that, that goes on under the hood. And then there's the domain expertise in the data, where AI and machine learning have to kind of weave in. So let's take the first part, first. OpenShift is out there. Red Hat's got a lot of products, but you have to nail the networking requirements and cloud native with containerization, because at large scales, not just packets, it's all kinds of things going on, security, managing compute at the edge. There's a lot of things under the hood, if you will, from a networking perspective. >> Could you share what Red Hat's doing in that area? >> Yep, so, so that's a very good question, in that we've been building on our experience with OpenStack and the last time I was on theCube, I talked about, you know, people virtualizing network applications and network services. We're taking a lot of that knowledge, that we've learned from OpenStack and we're bringing that into the container based world. So we're looking at how we accelerate packets. We're looking at how we build cloud-native applications, on bare metal, in order to drive that level of performance. We're looking at actually how we do, the certification around these applications and services, because they may be sitting in different applets across the cloud. And in some instances running on multiple clouds, at the same time. So we're building on our experience from OpenStack. We're bringing all of that into OpenShift, our container based environment. With all of the tooling necessary to make that effective. >> It's interesting with all the automation going on and certainly with the edge developing nicely, the way you're describing it, it's certainly disrupting the telco cloud. You have an operator mindset a cloud-native operator thinking, kind of, I mean it's distributed computing. We know that, but it's hybrid. So it's essentially cloud operations. So there's an operator mindset here, that's just different. Could you just share quickly, before we move on to the next segment, what's different about this operating model, for the, these new kinds of operators. As, as you guys have been saying, the CIO is the new cloud operator. That's the skill set they have to be thinking. And certainly IT, to anyone else provisioning and managing infrastructure has to think like an operator, what's your view? >> Exactly. They certainly do need to think like an operator. They need to look at how they automate a lot of these functions, because they're actually deployed in many different places, all at the same time. They have to live independently of each other, that's what cloud-native actually really is. So the whole, the whole notion of five nines and vertically orientated stacks of five nines availability that's kind of going out the window. We're looking at application availability, across a hybrid cloud environment and making sure the application can live and sustain itself. So operators as part of OpenShift is one element of that, operations in terms of management and orchestration and all the tooling that we actually also provide as Red Hat, but also in conjunction with a big partner ecosystem, such as companies like Netcracker, for example, or IBM as another example. Or Ericsson bringing their automation tool sets and their orchestration tool sets, to that whole equation, to address exactly that problem. >> Yeah. You bring up the ecosystem and this is really an interesting point. I want to, just hit on that real quick, because it reminds me of the days, when we had this massive innovation wave in the nineties. During that era, the client server movement, really was about multi-vendor, right? And that, you start to see that now and where this ties into here I think, is and I want to get your reaction to this is that, you know, moving to the cloud was all about to 2015, moved to the cloud, move to the cloud, cloud-native. Now it's all about not only being agile and better performance, but you're going to have smaller footprints, with more security requirements, more net, enterprise requirements. This is now, it's more complicated. So you have to kind of make the complication go away. And now you have more people in the ecosystem, filling in these white spaces. So, you have to be performance and purpose built, if you will. I hate to use that word, but, or, or at least performing and agile, smaller footprint, greater security, enabling other people to participate. That's a requirement. Can you share your reactions to that? >> Well, that's core of what we do at Red Hat. I mean, we take open source community software, into a hardened distribution, fit for the telecommunications marketplace. So we're very adapt to working with communities and third parties. That ecosystem is really important to us. We're investing hundreds of engineers, literally hundreds of engineers, working with our ecosystem partners, to make sure that their application is services certified running on our platform. But also importantly, is certified to be running in conjunction with other cloud-native applications that sit under the same cloud. So that, that is not trivial to achieve, in any stretch of the imagination. And a lot of IT technology skills come to bear. And as you mentioned earlier a lot of networking skills, things that we've learned, and we build with a lot of these traditional vendors as we bring that to the marketplace. >> You know, I've been saying on theCube, I think five years ago, I started talking about this and it was kind of a loose formulation. I want to get your reaction, because you brought up ecosystem. Now saying, you know, you're going to see the big clouds develop obviously Amazon and Microsoft came in after and now Google and others. And then I said, there's going to be a huge wave of, of what I call secondary clouds. And you see companies, like Snowflake building on top of Amazon. And so you start to see the power law, of new cloud service providers emerging, that can either sit and work with, across multiple clouds, either one cloud or others, that's now multi-cloud and hybrid. But this rise of the new, more CSPs, more cloud service providers. This is a huge part of your area right now because some call that telco, telco cloud, edge hits that. What is Red Hat doing in this cloud service provider market specifically? How do you help them? If I'm a cloud service provider, what do I get in working with Red Hat? How do I be successful? Because it's very easy to be a cloud service provider now more than ever. What do I do? How do you help? How do you help me? >> Well, we, we, we offer a, a platform called OpenShift which is our containerized based platform, but it's not just a container. It involves huge amounts of tooling associated with operating it, developing in and around it. So the, the concept that we have, is that you can bring those applications, develop them once, on one, one single platform, and run it on premise. You can run it natively as a service in Microsoft's environment. You can actually run it natively as a service in Amazon's environment. You can run it natively in IBM's environment. You can build an application once and run it in all of them, depending on what you want to achieve and who actually provides you the best zoning, the best terms and conditions, the best, the best tooling in terms of other services, such as an AI, associated with that. So it's all about developing it once, certifying it once, but deploying it in many, many different locations, leveraging the largest possible developer ecosystem, to drive innovation through applications on that common platform. >> So the assumption there, is that's going to drive down costs. Can you tell me about why the benefits, the economics are there? Talk about the economics. >> Well, Yeah, so, so, A, it does drive down costs and that's an important aspect but more importantly, it drives up agility, so time to market advantage is actually attainable for you. So many of the telcos when they deploy a network service, traditionally it would take them literally, maybe a year to roll it all out. They have to do it in days, they have to do updates in real time, in day two operations, in literally minutes. So we were building the fabric necessary, in order to enable those applications and services to occur. And as you move into the edge of the network and you look at things like private 5G networks, service providers or telcos, in this instance, will be able to deliver services all the way out to the edge, into that private 5G environment and operate that, in conjunction with those enterprise clients. >> So OpenShift allows me if I get this right, from the CSP to run, have a horizontally scalable organization. Okay. And from a unification platform standpoint. Okay. Whether it's 5G and other functions, is that correct? >> Darrell: That's correct. >> Okay. So you've got that. Now I want to come in and bring in the top of the stack with the other element that's been been a big conversation here at Red Hat Summit and in the industry. That is AI and the use of data. One of the things that's emerging is the ability to have both the horizontal scale, as well as the specialism of the data and have that domain expertise. You're in the industries for Red Hat. This is important because you're going to have, one industry is going to have different jargon, different language, different data, different KPIs. So you got to have that domain expertise, to enable the ability, to, to write the apps and also enable AI. Can you comment on how that works and what's Red Hat do in there? >> So, so, so, we, we're developing OpenShift and a number of our, other technologies, to be fit for the edge of the network, where a lot of these AI applications will reside, because you want them at the closest to the client or the, or the application itself, where it needs to reside. We're, we're creating that edge fabric, if you like. The next generation of hybrid cloud is really going to be, in my view at the edge. We're enabling a lot of the service providers to go after that, but we're also igniting by industry. You mentioned different industries. So if I look at, for example, manufacturing with MindSphere, we recently announced with Siemens, how they do at the edge of the network, factory automation, collecting telemetry, doing real-time data and analytics, looking at materials going through the factory floor, in order to get a better quality result, with lower, lower levels of imperfections, as they run through that system. It's just one industry and they have, their own private and favorite AI platforms and data sets they want to work with. With their own data scientists who understand that, that, that ecosystem inherently. You can move that to healthcare. And you can imagine, you know, how you actually interface with your healthcare professionals here in North America, but also around the world. How those applications and services and what the AI needs to do, in terms of understanding x-rays and looking at, you know common errors associated with different x-rays, so, so our practitioner can make a more specific diagnosis, faster, saving money and potentially lives as well. So different, different vertical markets in this space, have different AI and ML requirements and needs, different data sciences and different data models. And what we're seeing is an ecosystem of companies, that are starting up there in that space, you know, we have Watson as part of IBM, but you have Perceptor Labs, you have H2O and a number of other, very very important AI based companies in that ecosystem. >> Yeah. And you've got the horizontal scalability of the control plane then in the platform, if you will, that gives us cross-organizational leverage and enable that, that vertical domain expertise. >> Exactly. And you'd want to build an AI application, that might run on a factory floor for certain reasons, it's location and what they're actually physically building. You might want to run that on premise. You might actually want to put it in the IBM cloud, or in Zuora or into AWS. You develop it once to OpenShift, you can deploy it in all of those as a service, sitting natively in those environments. >> Darrell, great chat. You got a lot going on. telco cloud, there is a lot of cloud-native disruption going on. It's a challenge and an opportunity. And some people have to be on the right side of history, on this one, if they're going to get it right. We'll know, and the scoreboard will be very clear, 'cause this is a shift, it's a shift. So again, you hit all the key points that I wanted to get out, but I want to ask you two more areas that are hot here at Red Hat Summit 21, as well, again as well in the industry. I want to get your reaction and thoughts on. And they are DevSecOps and automation. Okay. Two areas everyone's talking about, DevOps, which we know is infrastructure as code, programmability, under the hood, modern application development, all good. You add the second there, security, DevSecOps, it's critical. Automation is continuing to be the benefits of cloud-native. So DevSecOps and automation, what's your take, and how's that impact the telco world and your world? >> You can't, you can't operate a network without having security in place. You're talking about very sensitive data. You're talking about applications that could be real-time critical And this is actually, even lifesaving or life threatening, if you don't get them right. So the acquisition that Red Hat recently made around StackRox, really helps us, make that next level of transition into that space. And we're looking at about how we go about securing containers, in a cloud-native environment. As you can imagine, there'll be many many thousands, tens of thousands of containers running. If one is actually misbehaving for want of a better term, that creates a security risk and a security loophole. We're shoring that up. That's important for the deployment OpenShift in the telco domain and other domains. In terms of automation, if you can't do it at scale and if you look at 5G and you look at the radios at the edge of the network and how you're going to provision those services. You're talking about hundreds of thousands of nodes, hundreds of thousands. So you have to automate a lot of those processes, otherwise you can't scale to meet the opportunity. You can't physically deploy. >> You know, Darrell this is a great conversation, you know as a student of history and Dave Vellante and I always kind of joke about that. And you've been in and around the industry for a long time. Telcos have been balancing this evolution of digital business for many, many decades. And now with cloud-native, it's finally a time where you're startin' to see, that it's just the same game, now, new infrastructure. You know, video, voice, text, data, all now happening, all transformed and going digital, all the way, all aspects of it. In your opinion, how should telcos be thinking about, as they put their plans in place for next generation? Because you know, the world is, is now cloud-native. There's a huge surface here of opportunities, different ecosystem relationships. The power dynamics are shifting. It's, it's really a time where there will be winners and there will be losers. What's your, what's your view on on how the telco industry needs to Cloudify, and how to be positioned for success? >> So, so one of the things I, I truly believe very deeply, that the telcos need to create a platform, horizontal platform that attracts developer and ecosystems to their platform, because innovation is going to sit elsewhere. Then you know, there might be a killer application that one telco might create, but in reality, most of those innovations, the most of those disruptors are going to occur from outside of that telco company. So you want to create an environment, where you're easy to engage and you've got maximum sets of tools and versatility and agility in order to attract that innovation. If you attract the innovation, you're going to ignite the business opportunity that 5G and 6G and beyond is going to actually provide you, or enable your business to drive. And you've really got to unlock that innovation. And you can only unlock it, in our view at Red Hat innovation, if you're open. You know, you follow open standards, you're using open systems and open source, is a method or a tool, that you guys, if you're a telco I would ask, you guys need to leverage and harness. >> Yeah. And there's a lot. And there's a lot of upside there if you get that right. >> Yes. >> There's plenty of upside. A lot of leverage, a lot of assets, take advantage of the whole offline, online, coming back together. We are living in a hybrid world, certainly with the pandemic. We've seen what that means. It's put a spotlight, on critical infrastructure and the critical shifts. If you had to kind of get pinned down Darrell, how would you describe that learnings from the pandemic. As folks start to come out of the pandemic, there is a light at the end of the tunnel. As we come out of this pandemic, companies want a growth strategy. Want to be positioned for success. What's your learning coming out of the pandemic? >> So from, from my perspective, which really kind of in one respect was, was very admirable, but, in another respect is actually deeply, a lot of gratitude, is the fact that the telecommunications companies, because of their carrier grade capabilities and their operational prowess, were able to keep their networks up and running and they had to move significant capacity from major cities to rural areas, because everyone was working from home. And in many different countries around the world, they did that extremely, extremely well. And their networks held up. I don't know, and maybe someone will correct me and email me, but I don't know one telco had a huge network outage, through this pandemic. And that kept us connected. It kept us working. And it also, what I also learned is, that in certain countries, particularly Latam, where they have a very large prepaid market. They were worried that the prepaid market in the pandemic would go down, because they felt that people would have less money to spend. And therefore they wouldn't top up their phones as much. The opposite effect occurred. They saw prepaid grow. And that really taught me, that, that connectivity is critical, in times of stress, that we are also, where everyone's going through. So, I think there were some key learnings there. >> Yeah, I think you're right on the money there. It's like they pulled the curtain back of all the FUD and said, you know, necessity's the mother of invention. And when you look at what happened and what had to happen, to survive in the pandemic and be functional, you're, you nailed it. The network stability, the resilience, but also the new capabilities that were needed, had to be delivered in an agile way. And I think, you know, it's pretty much a forcing function, for all the projects that are on the table, to know which ones to double down on. So, I think you pretty much nailed it. >> Thank you. Darrell Jordan Smith, senior vice president of industries and global accounts for Red Hat, theCube alumni. Thanks for that insight. Thanks for sharing. Great conversation around telcos and telco clouds and all the edge opportunities. Thanks for coming on. >> Thank you, John. >> Okay. It's theCube's coverage of Red Hat Summit 21. I'm John Furrier, your host. Thanks for watching. (upbeat music)
SUMMARY :
and the disruption in the telco cloud. to talk to you today. in the industry because when Give us your take on this, and a number of the other coming in on the 5G environment? and the way that we kind of the implications and the last time I was on it's certainly disrupting the telco cloud. and all the tooling And that, you start to see that now in any stretch of the imagination. And so you start to see the power law, is that you can bring those applications, So the assumption there, So many of the telcos from the CSP to run, and bring in the top of the stack the closest to the client the platform, if you will, put it in the IBM cloud, and how's that impact the and if you look at 5G and going digital, all the that the telcos need to create a platform, there if you get that right. and the critical shifts. in the pandemic would go down, that are on the table, the edge opportunities. coverage of Red Hat Summit 21.
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Kevin Martelli, KPMG | Red Hat Summit 2021 Virtual Experience
(upbeat music) >> Hello, and welcome back to theCUBE's coverage of Red Hat Summit '21 virtual conference. I'm John Furrier, host of theCUBE. We are here with Kevin Martelli, Principal Software Engineer at KPMG, joining the conversation. Kevin, great to see you. Thanks for coming on. >> John, thanks a lot for having me. >> So obviously Red Hat, a lot of action, cloud native, part of IBM now. A lot of talk going on around this growth around cloud. Massive new opportunities, new modern applications being shaped in, super exciting opportunities. So first, before we get into all that, tell us about your role at KPMG. >> Sure John, thanks. So my role at KPMG, I'm one of our cloud leaders at KPMG where I really help both from an internal perspective, so helping our internal enablement and digitalization, as well as, more importantly, helping to deliver solutions and applications to our clients as they go through these digital journeys. And really focusing on containerization and enabling it through the cloud. >> John: You guys have done a lot of AI work, I know which is cutting edge, it's pretty much data-driven. I mean, AI is, what everyone talks about, but underlying AI is automation, data, machine learning, really dealing with kind of new types of datasets, not just dealing with existing structures. You have a new platform called Ignite. Tell us what that is. What do you guys solve? What was the problem statement? And what's going on with it? >> Yeah, John, thanks a lot for asking. So Ignite, it's something that we developed internally initially, and it really helped to solve our AI initiatives. We called it our AI platform, but it's moreso an ecosystem. And it solves not only our own internal needs and internal use cases, but also choose to help support and deliver these solutions to the clients. One of the foundational principles of our platform is it's built on top of containerization, which we know is a hot area now, today in the marketplace really gives you the ability for scalability, flexibility, security, et cetera, but more important, what we're seeing large scale of adoptions in our clients, is using this platform to really get value out of both unstructured and structured data in a way that they're able to do this in a secured fashion and then easily get it deployed. It's a pretty scalable platform, and something that we've just recently received the patent for it. >> So what was the internal conversation to put this together? Was it the fact that there was business needs? Cloud native gave you that scale advantage? What was some of the drivers behind Ignite? 'Cause this is like, was it IoT? Was it, take us through the mindset. What were some of the first principles around building this? >> Hey John nice, it's a good question. And actually to be fair, this was probably a little bit before the time of IoT and some of these newer technologies were coming up. At this time, we were really kind of scratching on the surface of data science and advanced analytics. And what really generated the need for this is as you could imagine, working in a consultancy firm and many of our clients deal with tons of contracts and the lightboard documents for financial services, there was much rich information, these unstructured data documents and we had no way to get this information out. So really it was generated out of the need to get information out of a lot of these contractual documents that we had and pinpoint specific information. So really taking it holistically on ingestion on transformations, running NLP, algorithms, it really evolved into a whole end to end complete platform, running on top of a containerized ecosystem, such as OpenShift. >> John: Yeah, I think just not to go on a tangent here but I think one of the conversations we've been having on all these events and certainly with COVID was the highlight of all these silos. And you know the old days was about break down the silos. But now with containers and cloud scale, you can extract out data, kind of create that horizontal data plane if you will, or view observation space, some call it. This just seems to be a huge trend you guys were on it early. How has that, what's your take on that? The silos used to be kind of like an advantage if you had a monolithic application but now you have a lot of diverse distributed databases. What's your take? >> Kevin: Yeah, it's, it's good. And how we are kind of coining. It is really through the power of, some of the toying in OpenShift that really gives organizations the ability to defer risk. In the sense that allows you to run certain types of workloads on-prem in a private cloud containerized way. It allows you to burst certain other types of workloads into the different CSP provider. So you can get advantage of their scale, their capacity without maybe moving some sensitive data and then another benefit is with some of that vendor lock-in it sometimes clients are concerned about is being able to kind of easily deploy your workloads and applications from one cloud provider to another. And I think as we look at this distributed processing no one client will totally be in one cloud provider. So having the ability to move workloads quickly and fastly where they make sense, where the security and risk is aligned is something that would what makes a successful use cases deployments. >> John: Just let me ask you another question. You guys, KPMG obviously have your own big data effort going on with analytics. You've got clients that you serve and ultimately they have customers as well. So you have that Red Hat equation. What are some of the advantages that you guys see as your firm and your clients with Red Hat analytics, 'cause this becomes ultimately the number one conversation. Like, okay, what's in it for me? >> Yeah. That's a good point. I would say we're seeing a few things. Some of them are highlighted. One is, as you're well aware, we chose Red Hat's OpenShift as one of our strategic options to deploy our platform. And whenever you're deploying these platforms it's very important that you have the flexibility the agility, and the ability to scale and Red Hat underneath the hood really helps take care of a lot of that, for you in a way that not only can you do it on your own as mentioned earlier, your private cloud but also onto the public CSPs and multiple CSPs. In addition, some of the other things I think that we saw that were very beneficial, a lot of times as an application user. So application users of ignite, the developers, the data scientists, the business users, the analysts, they all need to interact with the platform. They want to worry about getting the insights about getting the efficiencies in the platform. They don't want to worry about how the infrastructure's being put together, how the workloads are being moved how the scalability is occurring, et cetera and Red Hat really takes a lot of that away from you having to worry about it. And one of the other things that's also important is, is we have a strategic relationship with Red Hat. And as we look to help to enhance and develop these capabilities and experiences as our clients are doing private cloud, hybrid cloud and multi-cloud, we're really going to be able to let them take the power of open source, into their own control and how they want to deploy it in themselves. >> Well, got you on the topic there. I got to ask you the question. What would you say to the people out there that haven't really kicked the tires on Red Hat in a while? What's the modern update? How would you describe the current situation at Red Hat for people who are going to re-look and or bring the Red Hat conversation up a notch? >> Yeah, it's a good question. I think we see this in any type of software in the industry today. There's so many choices and there's so many options out there. And how do you choose the right source for the right use case? For the right client, for the right company? And how we always like to talk with clients is that yes, there are a lot of choices in there and the orchestration for the standardization but when you're looking for something that's celebrated in the market that has the security built into it that many organizations are looking for that gives you the flexibility without having to do a lot of additional operational overhead of moving from on-prem into the cloud and the way that it can scale and kind of make the overall ecosystem operations and deployments easier, it's one of the benefits that we see have gone with a tool like Red Hat OpenShift. >> Well, Kevin, I really appreciate the comments there and on Red Hat, that's awesome. Red Hat Summit, honestly, a big event around Red Hat and future cloud and modern applications. So I got to ask you as a software engineering leader in the industry, you got to be pretty excited about artificial intelligence and machine learning as it relates to, what it can be doing for changing the software development paradigm. Obviously there's also the no code, low code, serverless. You've got cloud native, you've got containers you got all this new capability. So how does, how do you see those trends? What are the big trends around machine learning and AI as it relates to someone who's going to be building modern applications in the cloud. Because certainly there's a huge ups upside there. Some are saying that if you don't have AI that's going to be a table stakes and we'll lower the valuation of the software or the application. What's your take on all these big trends around AI? >> Yeah, I agree with that. We've actually done several studies. And what we're hearing industry leaders saying is it was quite a few things. One is, we at KPMG, COVID-19 whiplash. And really what that means is that the pace and acceleration of adoption in AI has been tremendous over the COVID 19 period of our pandemic period. And so much so that industry leaders are a little bit concerned about how fast this adoption is going. And is it going too fast? In addition, we recently published a study called Thriving In An AI world where we were able to identify that business leaders and insiders are really bullish on to your point of using AI and ML to make some poor, critical decisions. How can we make vaccines? What's the distribution process? Fraudulent analytics where financial services. However, what I will say is we're still seeing a lot, a lot of questions and challenges around AI. Its security, its ethics associated to it. How you keep managing governing your process then privacy associated to it. So there's a lot of points around those areas. I think that industries are still trying to struggle and figure out how to solve for. And one of the things that we are hearing is that what the new administration there's different think tanks and industry leaders that are feeling that the new administration, while open to a lot of these advanced techniques and technologies are going to put a little bit more rigor around and regulations around how AI can be used in the marketplace. So hopefully that would give some companies guidance around these security and privacy and ethics concerns. >> Yeah, it's interesting. I was talking to a friend the other day who's a leader at a big company that's a customer of Red Hat and a lot of other clouds as well. And we were joking about the agility speed, oh, agility and speed. Of course, yeah, you get that with here but you got a lot of fast and loose situations going here. You got to know when to put the pedal to the metal. When there's a straight narrow, we can really kind of gas it with AI and machine learning and then know where the potential curves are. See, will use that metaphor because you can go fast but with speed comes dangerous new things for breakage. Is always, and you're seeing that all the time. You're seeing that, with software because you can push new update, but still, when you talk about operational integrity and security fast and loose, isn't always the best way to go. But if you know there's a straight and narrow, you can really push it. This was what we were saying, he's like, "Hey, we know when to go straight and narrow and go fast. And then when to slow it down, pull it back." What's your take on that? What's your assessment? >> No, I agree. I think you hit some valid points there. And sometimes what we do is we take some antiquated processes and we overlay them into these newer technologies and we try to think them as being the same way and they may not always hold true. But it's not only kind of the fast and narrow and then putting things in that maybe a little bit more simplistic, but it's also there's a whole change around how you productionalized. How do you get these things into deployment? How do you monitor these over time? So some of those biases or some of those privacy concerns don't end up creeping up into the algorithm over time. I still think that will work here and from industries. There are still struggles around that. There's still struggles around. There's a lot of technologies that can do a lot of these same things. Our business processes don't always align. And then how do we really take something from an innovation from a POC into production? Is there a fast track for something that is straightened narrow and something that has a little bit more complexity? But what we're seeing today, there's a lot sort of spout at the same road, which makes bringing more complex AI algorithms into production. Challenging. >> Yeah. And there's always that big trend of day two operations. Which is, hey, you deploy it's great. And then, okay, wait a minute stop, set in a break. We need better monitoring. We need better data analytics. What's instrumented. What's not. What services are being generated and terminated. These are all big cloud native kind of themes. With that, I got to ask you from a customer standpoint, these are new first-generation problems at scale that with this new cloud native environment, the pros and cons. How do you guys talk to customers? What are some of the things you're seeing around the challenges that they face with analytics? All these analytic activity? >> Kevin: Yeah. So I think one of the challenges and we've probably heard this year in year out is around data literacy. Like really having our folks understand the data and empowering them to be successful in the organization. And to be fair I would say data literacy was a little bit more narrowly focused in an organizations who needed it. I need some analysts to use it. I needed some data scientists and engineers, but what we're starting to see now is there's larger programs across the board where it's more holistic at an organizational level. Everyone should be involved in data. Everyone should be able to do their own reporting. So really data literacy and getting data kind of into the arms of the folks is important. Some of the other ones that we've also kind of talked to about it, and they kind of go hand in hand and maybe a little bit on our prior conversation was the technologies. Technology especially in open source is exploding. And as well as commercial. So how do you choose the right technologies the right tools? You don't have too many tools in your toolbox per se but use the ones that are really differentiating and try to standardize on the ones that are more standard. Finally it's bringing those processes and that wrapping them back into the technologies. Again, a little point we hit on earlier but what we're finding is as technology is rapidly increasing, you're able to use it for your analytics. Your processes are still antiquated and legacy processes which makes it a little bit harder for you to really take advantage of what you're trying to achieve in your organization from a digital transformation. And then one final one I would add in there is around the risk that organizations have. So there's a lot of concern about reputational risk. If they're doing these types of activities that people don't understand, the data they don't understand the algorithms. Are there some impacts that can be heard? And they're figuring out how to control that and then how not to. And then I think finally the workforce is, as we know, it's getting the workforce up to speed, retooling where need be and putting their people in the right place to be successful. >> Kevin that's great insight. Thanks so much for coming on theCUBE. I got to ask you one final question. >> Go ahead. One more thing, you mentioned COVID whiplash means a lot of post COVID activity discussions going on. If you look at what's happened with COVID there's been an exposure of all the projects that need to be doubled down on, ones that may not be continuing. People working at home. Honestly, a change of the environment, you mentioned workforce is among others. What do you think the biggest conversation around your customer base or within KPMG right now around some of these growth strategies around post COVID? What are companies thinking around how to deploy the people, process and technology is a big part of this conversation. What is the post COVID general theme that you're seeing among large enterprises and businesses in general? >> I mean, that's a good question. So I think in general, we're seeing the acceleration of digital agendas that may have been pushed out for five years school moving closer. But one of the most interesting things I think that I've gathered out of working with the clients that we're working with is that before to get stuff into production, AI solutions even in any type of smaller production system that was taking months months, several months to get something in production. And it seemed to be once the COVID pandemic hit, organizations can accelerate that journey of the deployment of applications into production in very, very quick timeframes without hindering or impacting any types of control frameworks they have in place, but just working quicker. So I think some of the things I see as we move forward is that these digital channels are going to be push forward more quicker. The data list on POC is good our pilot's good, is long past. It's now they want to see the results in the outputs in the enterprise, in production. And I think they realize that they have the tools to do this in a period of time that is weeks versus months, and in some cases, years. >> So, would you agree then, just as a quick followup to that that obviously when we get back to real life, post COVID that the visibility and the economics and the productivity gains from this new environment is going to stay around longer and probably be permanent. What's your, do you agree with that statement? >> I hope it is. but we are creatures of habit. And sometimes you go back to back to the way that we had done things, but I'm hopeful that they were able to see to be successful in these types of environments and make these types of decisions that those processes that are evolving to take into consideration what we learned. One is terrible pandemic, and be able to apply that to the post pandemic. >> Yeah. Who would have known the word hybrid cloud actually means something more than just cloud technologies? Hybrid events, hybrid workforces, the word hybrid has been kicked around. Kevin, thanks so much for coming on theCUBE for Red Hat Summit coverage. Thanks for coming on. Great insight. >> Thank you, have a great day. >> Thanks. I'm John Farrow with theCUBE here for Red Hat Summit coverage, 2021 virtual. Thanks for watching. (upbeat music)
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Brian Gracely, Red Hat | KubeCon + CloudNativeCon Europe 2021 - Virtual
>> From around the globe, it's theCUBE, with coverage of KubeCon and CloudNativeCon Europe 2021 Virtual. Brought to you by Red Hat, the Cloud Native Computing Foundation and ecosystem partners. >> Hello, welcome back to theCUBE's coverage of KubeCon 2021 CloudNativeCon Europe Virtual, I'm John Furrier your host, preview with Brian Gracely from Red Hat Senior Director Product Strategy Cloud Business Unit Brian Gracely great to see you. Former CUBE host CUBE alumni, big time strategist at Red Hat, great to see you, always great. And also the founder of Cloudcast which is an amazing podcast on cloud, part of the cloud (indistinct), great to see you Brian. Hope's all well. >> Great to see you too, you know for years, theCUBE was always sort of the ESPN of tech, I feel like, you know ESPN has become nothing but highlights. This is where all the good conversation is. It's theCUBE has become sort of the the clubhouse of tech, if you will. I know that's that's an area you're focused on, so yeah I'm excited to be back on and good to talk to you. >> It's funny you know, with all the events going away loved going out extracting the signal from the noise, you know, game day kind of vibe. CUBE Virtual has really expanded, so it's been so much more fun because we can get more people easy to dial in. So we're going to keep that feature post COVID. You're going to hear more about theCUBE Virtual hybrid events are going to be a big part of it, which is great because as you know and we've talked about communities and ecosystems are huge advantage right now it's been a big part of the Red Hat story. Now part of IBM bringing that mojo to the table the role of ecosystems with hybrid cloud is so critical. Can you share your thoughts on this? Because I know you study it, you have podcasts you've had one for many years, you understand that democratization and this new direct to audience kind of concept. Share your thoughts on this new ecosystem. >> Yeah, I think so, you know, we're sort of putting this in the context of what we all sort of familiarly call KubeCon but you know, if we think about it, it started as KubeCon it was sort of about this one technology but it's always been CloudNativeCon and we've sort of downplayed the cloud native part of it. But even if we think about it now, you know Kubernetes to a certain extent has kind of, you know there's this feeling around the community that, that piece of the puzzle is kind of boring. You know, it's 21 releases in, and there's lots of different offerings that you can get access to. There's still, you know, a lot of innovation but the rest of the ecosystem has just exploded. So it's, you know, there are ecosystem partners and companies that are working on edge and miniaturization. You know, we're seeing things like Kubernetes now getting into outer space and it's in the space station. We're seeing, you know, Linux get on Mars. But we're also seeing, you know, stuff on the other side of the spectrum. We're sort of seeing, you know awesome people doing database work and streaming and AI and ML on top of Kubernetes. So, you know, the ecosystem is doing what you'd expect it to do once one part of it gets stable. The innovation sort of builds on top of it. And, you know, even though we're virtual, we're still seeing just tons and tons of contributions, different companies different people stepping up and leading. So it's been really cool to watch the last few years. >> Yes, interesting point about the CloudNativeCon. That's an interesting insight, and I totally agree with you. And I think it's worth double clicking on. Let me just ask you, because when you look at like, say Kubernetes, okay, it's enabled a lot. Okay, it's been called the dial tone of Cloud native. I think Pat Gelsinger of VMware used that term. We call it the kind of the interoperability layer it enables more large scale deployments. So you're seeing a lot more Kubernetes enablement on clusters. Which is causing more hybrid cloud which means more Cloud native. So it actually is creating a network effect in and of itself with more Cloud native components and it's changing the development cycle. So the question I want to ask you is one how does a customer deal with that? Because people are saying, I like hybrid. I agree, Multicloud is coming around the corner. And of course, Multicloud is just a subsystem of resource underneath hybrid. How do I connect it all? Now I have multiple vendors, I have multiple clusters. I'm cross-cloud, I'm connecting multiple clouds multiple services, Kubernetes clusters, some get stood up some gets to down, it's very dynamic. >> Yeah, it's very dynamic. It's actually, you know, just coincidentally, you know, our lead architect, a guy named Clayton Coleman, who was one of the Kubernetes founders, is going to give a talk on sort of Kubernetes is this hybrid control plane. So we're already starting to see the tentacles come out of it. So you know how we do cross cloud networking how we do cross cloud provisioning of services. So like, how do I go discover what's in other clouds? You know and I think like you said, it took people a few years to figure out, like how do I use this new thing, this Kubernetes thing. How do I harness it. And, but the demand has since become "I have to do multi-cloud." And that means, you know, hey our company acquires companies, so you know, we don't necessarily know where that next company we acquire is going to run. Are they going to run on AWS? Are they going to, you know, run on Azure I've got to be able to run in multiple places. You know, we're seeing banking industries say, "hey, look cloud's now a viable target for you to put your applications, but you have to treat multiple clouds as if they're your backup domains." And so we're, you know, we're seeing both, you know the way business operates whether it's acquisitions or new things driving it. We're seeing regulations driving hybrid and multi-cloud and, even you know, even if the stalwart were to you know, set for a long time, well the world's only going to be public cloud and sort of you know, legacy data centers even those folks are now coming around to "I've got to bring hybrid to, to these places." So it's been more than just technology. It's been, you know, industries pushing it regulations pushing it, a lot of stuff. So, but like I said, we're going to be talking about kind of our future, our vision on that, our future on that. And, you know Red Hat everything we end up doing is a community activity. So we expect a lot of people will get on board with it >> You know, for all the old timers out there they can relate to this. But I remember in the 80's the OSI Open Systems Interconnect, and I was chatting with Paul Cormier about this because we were kind of grew up through that generation. That disrupted network protocols that were proprietary and that opened the door for massive, massive growth massive innovation around just getting that interoperability with TCP/IP, and then everything else happened. So Kubernetes does that, that's a phenomenal impact. So Cloud native to me is at that stage where it's totally next-gen and it's happening really fast. And a lot of people getting caught off guard, Brian. So you know, I got to to ask you as a product strategist, what's your, how would you give them the navigation of where that North star is? If I'm a customer, okay, I got to figure out where I got to navigate now. I know it's super volatile, changing super fast. What's your advice? >> I think it's a couple of pieces, you know we're seeing more and more that, you know, the technology decisions don't get driven out of sort of central IT as much anymore right? We sort of talk all the time that every business opportunity, every business project has a technology component to it. And I think what we're seeing is the companies that tend to be successful with it have built up the muscle, built up the skill set to say, okay, when this line of business says, I need to do something new and innovative I've got the capabilities to sort of stand behind that. They're not out trying to learn it new they're not chasing it. So that's a big piece of it, is letting the business drive your technology decisions as opposed to what happened for a long time which was we built out technology, we hope they would come. You know, the other piece of it is I think because we're seeing so much push from different directions. So we're seeing, you know people put technology out at the edge. We're able to do some, you know unique scalable things, you know in the cloud and so forth That, you know more and more companies are having to say, "hey, look, I'm not, I'm not in the pharmaceutical business. I'm not in the automotive business, I'm in software." And so, you know the companies that realize that faster, and then, you know once they sort of come to those realizations they realize, that's my new normal, those are the ones that are investing in software skills. And they're not afraid to say, look, you know even if my existing staff is, you know, 30 years of sort of history, I'm not afraid to bring in some folks that that'll break a few eggs and, you know, and use them as a lighthouse within their organization to retrain and sort of reset, you know, what's possible. So it's the business doesn't move. That's the the thing that drives all of them. And it's, if you embrace it, we see a lot of success. It's the ones that, that push back on it really hard. And, you know the market tends to sort of push back on them as well. >> Well we're previewing KubeCon CloudNativeCon. We'll amplify that it's CloudNativeCon as well. You guys bought StackRox, okay, so interesting company, not an open source company they have soon to be, I'm assuring, but Advanced Cluster Security, ACS, as it's known it's really been a key part of Red Hat. Can you give us the strategy behind that deal? What does that product, how does it fit in that's a lot of people are really talking about this acquisition. >> Yeah so here's the way we looked at it, is we've learned a couple of things over the last say five years that we've been really head down in Kubernetes, right? One is, we've always embedded a lot of security capabilities in the platform. So OpenShift being our core Kubernetes platform. And then what's happened over time is customers have said to us, "that's great, you've made the platform very secure" but the reality is, you know, our software supply chain. So the way that we build applications that, you know we need to secure that better. We need to deal with these more dynamic environments. And then once the applications are deployed they interact with various types of networks. I need to better secure those environments too. So we realized that we needed to expand our functionality beyond the core platform of OpenShift. And then the second thing that we've learned over the last number of years is to be successful in this space, it's really hard to take technology that wasn't designed for containers, or it wasn't designed for Kubernetes and kind of retrofit it back into that. And so when we were looking at potential acquisition targets, we really narrowed down to companies whose fundamental technologies were you know, Kubernetes-centric, you know having had to modify something to get to Kubernetes, and StackRox was really the leader in that space. They really, you know have been the leader in enterprise Kubernetes security. And the great thing about them was, you know not only did they have this Kubernetes expertise but on top of that, probably half of their customers were already OpenShift customers. And about 3/4 of their customers were using you know, native Kubernetes services and other clouds. So, you know, when we went and talked to them and said, "Hey we believe in Kubernetes, we believe in multi-cloud. We believe in open source," they said, "yeah, those are all the foundational things for us." And to your point about it, you know, maybe not being an open source company, they actually had a number of sort of ancillary projects that were open source. So they weren't unfamiliar to it. And then now that the acquisition's closed, we will do what we do with every piece of Red Hat technology. We'll make sure that within a reasonable period of time that it's made open source. And so you know, it's good for the community. It allows them to keep focusing on their innovation. >> Yeah you've got to get that code out there cool. Brian, I'm hearing about Platform Plus what is that about? Take us through that. >> Yeah, so you know, one of the things that our customers, you know, have come to us over time is it's you know, it's like, I've been saying kind of throughout this discussion, right? Kubernetes is foundational, but it's become pretty stable. The things that people are solving for now are like, you highlighted lots and lots of clusters, they're all over the place. That was something that our advanced cluster management capabilities were able to solve for people. Once you start getting into lots of places you've got to be able to secure things everywhere you go. And so OpenShift for us really allows us to bundle together, you know, sort of the complete set of the portfolio. So the platform, security management, and it also gives us the foundational pieces or it allows our customers to buy the foundational pieces that are going to help them do multi and hybrid cloud. And, you know, when we bundle that we can save them probably 25% in terms of sort of product acquisition. And then obviously the integration work we do you know, saves a ton on the operational side. So it's a new way for us to, to not only bundle the platform and the technologies but it gets customers in a mindset that says, "hey we've moved past sort of single environments to hybrid and multi-cloud environments. >> Awesome, well thanks for the update on that, appreciate it. One of the things going into KubeCon, and that we're watching closely is this Cloud native developer action. Certainly end users want to get that in a separate section with you but the end user contribution, which is like exploding. But on the developer side there's a real trend towards adding stronger consistency programmability support for more use cases okay. Where it's becoming more of a data platform as a requirement. >> Brian: Right. >> So how, so that's a trend so I'm kind of thinking, there's no disagreement on that. >> Brian: No, absolutely. >> What does that mean? Like I'm a customer, that sounds good. How do I make that happen? 'Cause that's the critical discussion right now in the DevOps, DevSecOps day, two operations. What you want to call it. This is the number one concern for developers and that solution architect, consistency, programmability more use cases with data as a platform. >> Yeah, I think, you know the way I kind of frame this up was you know, for any for any organization, the last thing you want to to do is sort of keep investing in lots of platforms, right? So platforms are great on their surface but once you're having to manage five and six and, you know 10 or however many you're managing, the economies of scale go away. And so what's been really interesting to watch with Kubernetes is, you know when we first got started everything was Cloud native application but that really was sort of, you know shorthand for stateless applications. We quickly saw a move to, you know, people that said, "Hey I can modernize something, you know, a Stateful application and we add that into Kubernetes, right? The community added the ability to do Stateful applications and that got people a certain amount of the way. And they sort of started saying, okay maybe Kubernetes can help me peel off some things of an existing platform. So I can peel off, you know Java workloads or I can peel off, what's been this explosion is the data community, if you will. So, you know, the TensorFlows the PItorches, you know, the Apache community with things like Couchbase and Kafka, TensorFlow, all these things that, you know maybe in the past didn't necessarily, had their own sort of underlying system are now defaulting to Kubernetes. And what we see because of that is, you know people now can say, okay, these data workloads these AI and ML workloads are so important to my business, right? Like I can directly point to cost savings. I can point to, you know, driving innovation and because Kubernetes is now their default sort of way of running, you know we're seeing just sort of what used to be, you know small islands of clusters become these enormous footprints whether they're in the cloud or in their data center. And that's almost become, you know, the most prevalent most widely used use case. And again, it makes total sense. It's exactly the trends that we've seen in our industry, even before Kubernetes. And now people are saying, okay, I can consolidate a lot of stuff on Kubernetes. I can get away from all those silos. So, you know, that's been a huge thing over the last probably year plus. And the cool thing is we've also seen, you know the hardware vendors. So whether it's Intel or Nvidia, especially around GPUs, really getting on board and trying to make that simpler. So it's not just the software ecosystem. It's also the hardware ecosystem, really getting on board. >> Awesome, Brian let me get your thoughts on the cloud versus the power dynamics between the cloud players and the open source software vendors. So what's the Red Hat relationship with the cloud players with the hybrid architecture, 'cause you want to set up the modern day developer environment, we get that right. And it's hybrid, what's the relationship with the cloud players? >> You know, I think so we we've always had two philosophies that haven't really changed. One is, we believe in open source and open licensing. So you haven't seen us look at the cloud as, a competitive threat, right? We didn't want to make our business, and the way we compete in business, you know change our philosophy in software. So we've always sort of maintained open licenses permissive licenses, but the second piece is you know, we've looked at the cloud providers as very much partners. And mostly because our customers look at them as partners. So, you know, if Delta Airlines or Deutsche Bank or somebody says, "hey that cloud provider is going to be our partner and we want you to be part of that journey, we need to be partners with that cloud as well." And you've seen that sort of manifest itself in terms of, you know, we haven't gone and set up new SaaS offerings that are Red Hat offerings. We've actually taken a different approach than a lot of the open source companies. And we've said we're going to embed our capabilities, especially, you know OpenShift into AWS, into Azure into IBM cloud working with Google cloud. So we'd look at them very much as a partner. I think it aligns to how Red Hat's done things in the past. And you know, we think, you know even though it maybe easy to sort of see a way of monetizing things you know, changing licensing, we've always found that, you've got to allow the ecosystem to compete. You've got to allow customers to go where they want to go. And we try and be there in the most consumable way possible. So that's worked out really well for us. >> So I got to bring up the end user participation component. That's a big theme here at KubeCon going into it and around the event is, and we've seen this trend happen. I mean, Envoy, Lyft the laying examples are out there. But they're more end-use enterprises coming in. So the enterprise class I call classic enterprise end user participation is at an all time high in opensource. You guys have the biggest portfolio of enterprises in the business. What's the trend that you're seeing because it used to be limited to the hyperscalers the Lyfts and the Facebooks and the big guys. Now you have, you know enterprises coming in the business model is working, can you just share your thoughts on CloudNativeCons participation for end users? >> Yeah, I think we're definitely seeing a blurring of lines between what used to be the Silicon Valley companies were the ones that would create innovation. So like you mentioned Lyft, or, you know LinkedIn doing Kafka or Twitter doing you know, whatever. But as we've seen more and more especially enterprises look at themselves as software companies right. So, you know if you talk about, you know, Ford or Volkswagen they think of themselves as a software company, almost more than they think about themselves as a car company, right. They're a sort of mobile transportation company you know, something like that. And so they look at themselves as I've got to I've got to have software as an expertise. I've got to compete for the best talent, no matter where that talent is, right? So it doesn't have to be in Detroit or in Germany or wherever I can go get that anywhere. And I think what they really, they look for us to do is you know, they've got great technology chops but they don't always understand kind of the the nuances and the dynamics of open-source right. They're used to having their own proprietary internal stuff. And so a lot of times they'll come to us, not you know, "Hey how do we work with the project?" But you know like here's new technology. But they'll come to us and they'll say "how do we be good, good stewards in this community? How do we make sure that we can set up our own internal open source office and have that group, work with communities?" And so the dynamics have really changed. I think a lot of them have, you know they've looked at Silicon Valley for years and now they're modeling it, but it's, you know, for us it's great because now we're talking the same language, you know we're able to share sort of experiences we're able to share best practices. So it is really, really interesting in terms of, you know, how far that whole sort of software is eating the world thing is materialized in sort of every industry. >> Yeah and it's the workloads of expanding Cloud native everywhere edge is blowing up big time. Brian, final question for you before we break. >> You bet. >> Thanks for coming on and always great to chat with you. It's always riffing and getting the data out too. What's your expectation for KubeCon CloudNativeCon this year? What are you expecting to see? What highlights do you expect will come out of CloudNativeCon KubeCon this year? >> Yeah, I think, you know like I said, I think it's going to be much more on the Cloud native side, you know we're seeing a ton of new communities come out. I think that's going to be the big headline is the number of new communities that are, you know have sort of built up a following. So whether it's Crossplane or whether it's, you know get-ops or whether it's, you know expanding around the work that's going on in operators we're going to see a whole bunch of projects around, you know, developer sort of frameworks and developer experience and so forth. So I think the big thing we're going to see is sort of this next stage of, you know a thousand flowers are blooming and we're going to see probably a half dozen or so new communities come out of this one really strong and you know the trends around those are going to accelerate. So I think that'll probably be the biggest takeaway. And then I think just the fact that the community is going to come out stronger after the pandemic than maybe it did before, because we're learning you know, new ways to work remotely, and that, that brings in a ton of new companies and contributors. So I think those two big things will be the headlines. And, you know, the state of the community is strong as they, as they like to say >> Yeah, love the ecosystem, I think the values are going to be network effect, ecosystems, integration standards evolving very quickly out in the open. Great to see Brian Gracely Senior Director Product Strategy at Red Hat for the cloud business unit, also podcasts are over a million episode downloads for the cloud cast podcast, thecloudcast.net. What's it Brian, what's the stats now. >> Yeah, I think we've, we've done over 500 shows. We're you know, about a million and a half listeners a year. So it's, you know again, it's great to have community followings and, you know, and meet people from around the world. So, you know, so many of these things intersect it's a real pleasure to work with everybody >> You're going to create a culture, well done. We're all been there, done that great job. >> Thank you >> Check out the cloud cast, of course, Red Hat's got the great OpenShift mojo going on into KubeCon. Brian, thanks for coming on. >> Thanks John. >> Okay so CUBE coverage of KubeCon, CloudNativeCon Europe 2021 Virtual, I'm John Furrier with theCUBE virtual. Thanks for watching. (upbeat music)
SUMMARY :
Brought to you by Red great to see you Brian. Great to see you too, It's funny you know, with to a certain extent has kind of, you know So the question I want to ask you is one the stalwart were to you know, So you know, I got to to ask to say, look, you know Can you give us the but the reality is, you know, that code out there cool. Yeah, so you know, one of with you but the end user contribution, So how, so that's a trend What you want to call it. the PItorches, you know, and the open source software vendors. And you know, we think, you So the enterprise class come to us, not you know, Yeah and it's the workloads of What are you expecting to see? and you know the trends around for the cloud business unit, So it's, you know again, You're going to create Check out the cloud cast, of course, of KubeCon, CloudNativeCon
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IBM13 Rick Smith V2
(upbeat music) >> Announcer: From around the globe. It's the cube with digital coverage of IBM Think 2021 brought to you by IBM. >> Hi, welcome back everyone to the Cubes coverage of IBM Think 2021 virtual. I'm John Furrier, host of the cube. Got a great guest, Rick Smith, CTO of IBM Anthem client team. Rick. Great to see you. Thanks for coming on the cube. >> Yeah. Thank you, John. Nice to see you as well, virtually. >> First introduce yourself, what you do there, what's going on on your plate these days, honestly, COVID, we're coming out of it soon. Take a minute to introduce yourself. >> Yeah, so I've got about 15 years in the seat with Anthem. Previous to that I worked at Pretty university as the CTO in Indiana. So haven't really left, but started working with Anthem as a technical architect, eventually moved into the CTO role and have been part of, you know, a long journey with them that started at a managed services agreement in 2005. And here we are in 2021. So I've been through a lot of changes they've made to improve themselves and move into digitalization. And certainly the changes we've made too to accommodate that as we went through the years. >> Awesome. Well, thanks for that setup. I really want to dig into this expansion of project Sirius. You guys have had a multi decade partnership with IBM and then last year you launched this expansion, project Sirus. Can you describe this project? And what does it mean? And this new term I've heard, enterprise hybrid cloud as a service. Sounds very interesting. >> Yeah. So that's my term. I'm hoping you made it patent or something like that. But the reality is you hear our CEO talk and say that 75% of corporate workloads are not in the cloud yet. Right? And Anthem is no different, right? So they starting to go into cloud and those kinds of things. But they said to us, you know, "Hey, we've got a long series of excellence with you from a delivery perspective, reliability perspective is kind of the bedrock of what we do, but we don't want to be in the data center business, right? And we want to transform and move to cloud. We want to become a more of an AI company and these kinds of things. And we said, well, we think we can actually put together a program... Excuse me, program for you to allow you to do that, right? And so we formed something called project Sirius which is really an expansion of our partnership. So if I look back, John, we did about 80% of the end-to-end delivery for Anthem from a managed services perspective. In other words, they did a few pieces and we said, we think we could improve that if we had the entire 100%. And so project Sirius was about, you know, extending from 80% to 100%. It was also about taking a series of applications that were important to them and actually say, we'll actually take them on and transform them 100% all the way to cloud and take advantage of new things. It was about a commitment to closing those data centers, right? So they have five strategic data centers. And about 24,000 hosts that we said we will actually commit to getting those, you know, getting you out of the data centers and moving those to either IBM cloud or close to IBM cloud if you will, I'll come back to that in a minute. And we'll also build something called ATEC, Anthem Technology Excellent Center, if you will. And that's near and dear to my heart because that's sort of my baby, right? So it's a transformation engine and we can talk a little bit more about that in a second. But he said the key to this for us is that, if we look at our trend line, John, over the number of years with Anthem, when we started about 2007 looking at this data, we've grown the number of hosts. We've had to manage, over 600% during that time period. But we've driven down high priority incidents by over 90%. So think about that. You know, this is really important for them to have resiliency and stability in their organization. You know, huge acceleration number of hosts, but drive down the a P zero incidents, if you will. And they said, we need to maintain that and continue to improve upon that. Right? >> Yeah. >> So Sirius was a commitment to take that further, right? Start driving AAN, AI into the operations, if you will in everything that we do. So Anthem is transforming to do AI and machine learning for their members. We're committed to transforming and doing the same kind of thing on our operational side if you will. >> Yeah, that's awesome. And I think one of the things that's interesting that jumps out at me just as you're talking, first of all super exciting that project you got out there, a lot going on to unpack, but let's do that. I mean, what I hear you saying which is getting me kind of all triggered in a good way is you got transformation going on and innovation same time. You're innovating with this new enterprise hybrid clouds of service concept. You take in more efficiency, you're doing the classic transformational things, making things more efficient, all that good stuff for agility, but it's actually innovative. So this idea of an enterprise hybrid cloud as a service is pretty innovative because now you're talking about things with AI and scale that come into play, right? So you got the setup, you got it moving into being innovative but scales right there. What is this enterprise hybrid cloud as a service? Because is it just agility, is it the AI piece? Where do you see that going? >> Yeah, that's a great question. Right? And you're a great stuff, man, Johnson. (Smith laughs) So again, Anthem's not ready to move all of their workload to cloud, right? And we recognize (indistinct)is going to be out of the data center business. So how can we take non traditional workloads, right? Get them close to cloud, right? Get them very close to cloud, get us out of the managing the data center and actually allow us to move seamlessly from non traditional workloads into cloud. And so what we did was something we think is very innovative. This is the enterprise hybrid cloud piece for me, right? 'Cause normally hybrid cloud says, you have a client data center location and you have cloud. We marry the two together. We said, you're not going to have a data center location anymore. We're going to have our data centers, you know, IBM cloud. And we're actually going to put some dedicated space right next to cloud. And when I say next to cloud, I literally mean within a few feet. And we're going to bring these non traditional workloads there, we're going to take the network operation brain and bring it there. And we're going to allow you then to basically be able to move seamlessly from that to directly into cloud and improve operations at the same time. There's other a side benefit to this too. The other unintended sort of benefit is that what any organization, right? That you find stuff in the data center that hasn't been looked at for a long period of time, right? Application teams haven't looked at it, et cetera, et cetera. We're literally touching every single host. Right? So this gives us an opportunity to also work with our teams and find things that really can just be thrown away. Right? And this is great because we're actually making them more efficient, optimizing the cost structures as we go about it. >> Yeah. I mean the operational model changes me. You mentioned that just that whole point about you're kind of doing some discovery on apps, this becomes kind of sets the table for AI ops which is just code word for day two operations or full cloud native environments, which now you're seeing cloud native include legacy. Yes. Because you can put containers into the mix and you can then create these integration points that you don't have to kind of get rid of the old to bring in the new. So the dimension of what's going on here is pretty interesting, right? When you start thinking about that, "Okay. I can modernize the same time as connect two existing systems." >> That's exactly right. And we put the things very close to one another. And if there's any concerns over data security compliance or healthcare regulated industry, of course, we can have the workloads located in the best location to ensure that security is in place. Right? So that's what's beautiful about it, right? We can kind of hit every layer that's possible from having it just as secure as completely privatized to going directly over to public cloud or connecting the two together as we go along. >> Well, you're definitely a pioneer. I love that enterprise hybrid cloud as a service. I think that's something that's relevant. We're living in a hybrid world. I mean, the cube, we used to go to events now it's virtual events, but when now the events come back, they're hybrid events. Every company is experiencing this phenomenon on hybrid something, not just technology. The ops got to adapt, so super cool. You mentioned something that was your baby. I want to get back to you. And you said you want to talk about, I want to just bring that up. This Anthem technology excellence center is your baby. ATech I think you said for short. >> Yeah. We call it Atech for short. And really, John, we said that it's got to be more than just taking that other 20% that we don't run today. And we're doing some very innovative things moving non-traditional workloads. Like I said, all that kind of stuff was very cool, right? But we need a transformation engine, right? And we need the ability to transform skills. Like upscale the people at Anthem as well as IBM, right there on the account team, it's a big account. We want to think of new ways to work together. Right? Traditional managed services is like, what? Someone cuts a ticket and says, "Give me X by her seat." Right? That's the traditional model. And we said, that's not good enough. We need to collaborate better together. And we are willing to redefining how we form our teams to work with Anthem. Right? So if we want to form, for example, a product ownership team that builds it, runs it, maintains it. And that team has Anthem plus IBM together. we're going to use ATEC as a vehicle to design that and drive it and make sure they have all the skills they need within that group to do that. Right? That's new ways of working together. And it's also to drive things like site reliability engineering, right? Cloud service management operations, make sure that Anthem has the right training, make sure we work together on these kinds of things. So it's really kind of an exciting thing. And it's intended to be a co-created model, right? So we actually work with the Anthem, we co-create using IBM garage methodologies and then the idea is to coast staff it, but it's tended to be a thin layer of world-class engineering. That's really the whole point of it. And yeah, I'm super excited about that. As you move forward, yeah. >> While you're speaking our language, the cube we'd love the co-creation we do with media. It's always fun to create content together. And sometimes in real time put it together like we're doing now. And it creates a bond. I mean, I got to bring this up because this is becoming more and more obvious. And now mainstream, the notion of co-creation, the notion of ecosystems and ecosystems really meaning network effect and integrating with other parties, right? Companies and our systems. If you look at the underlying business model as a systems management software bottle. Okay. So with that, these ecosystems, the network effect. If you build together, you stay together. I mean, this is a different mindset. It's different dynamic. It's a different relationship that companies are now looking for in what used to be called suppliers. Are you supplying something? Are you building together? Right. So this seems to be the theme. Can you expand on this new trend? >> Right. And get away from the strict racing, this person does, this person does that. Instead, we build a team together that has all the skills necessary and that team owns a product life cycle. They build it, run it and maintain it. And that's changing the way we deliver services from IBM perspective significantly, right? Because that's not our traditional model but that's what we're doing. So we're really out in the front end, on the front edge if you will. Changing that model completely. And it's one of the most exciting things for me, you know, as far as going forward. >> You know, this whole idea of partnerships has always kind of been there but now it gets modernized and uplifted if you will, to a new level. And it really is about watching each other's backs too when you have that kind of... 'Cause we're talking about like pushing the envelope on probably the biggest confluence of tech trends I've ever seen in my career. And I've seen many big waves, you know, from the different revolutions and inflection points. Now it's sort of all coming together, right? At scale too, it's happening very fast. I mean, the change over is happening in years that once you took decades before. So it's really is a team approach. >> Yeah. There's no doubt about it. And I see it every day in the work we're doing. And it's like, for example, at Atech where we're working with the data scientists at the Anthem, we're thinking of new ways to build things they've never done before. We're hoping to enable their science, enable the things they want to do for digitization standpoint, the same token I'm taking, you know, a data scientist and putting them on the operation side too. Right? So we're doing both these kinds of things together. And really I didn't say this before, but this whole thing is about driving automation, right? Driving down, no human touch, soft service, automation. That is kind of been the linchpin of this. And I also want to say John, that doing this all during a pandemic, you know, we signed our new agreement together with them at a quarter, at the end of March in 2020. And we went live in August 1st with all the changes, the extra 20% capacity to over 300 plus applications completely, started Atech from co-creation in a pandemic. And we both agreed as a company, I give great credit to our client and to the numbers involved that everyone set up front and during March. The pandemic's not an excuse to get anything done. So, we're going to go forward and make it happen. That's probably the thing I'm most proud about. That was just... It's crazy when you think of how big the project was and do pull it off during a pandemic. >> Yeah. There's going to be two sides of the street and this one, this pandemics over the ones who made it through and refactored and or innovated. Cause it's not just about being and having a tale, it's about taking advantage of the situation and the ones who didn't do anything. Whether they were in the cloud or not, that's not to me. That's not the issue of you're in the cloud you had an advantage. >> It's not. Right. >> But there's going to be two sides of the streets. And I think the one thing that the pandemic has shown us and I'd love to get your reaction as a final comment here is that when you pull back when the pandemic, it showed all the scabs, it shows everything. And you can see what's obvious and it becomes a forcing function. Necessity's the mother of all invention as expression goes so you can see what's worth doubling down on and you can see the productivity gains and that becomes clear. >> Yeah. Yeah. And I think there's good and bad with everything, right? Pros and cons, like you said, and you know, one of the cons I think is the having to schedule all interactions is definitely a con, right? Because when you spend time not only with the client virtually but in person, you do get the advantage of having, you know, chalk talks and things like that. They're not scheduled. Right? So that's definitely one of the cons side, but one of the pro side is it did provide some focus, right? Kind of extreme focus and on what's important and allowed us to, you know, I think dove some bonds with the Anthem leadership team and the application teams doing it virtually over cameras like this that maybe happen at a larger scale than they might have normally been because the pandemic kind of allowed us to do that and made that happen. >> Great stuff, Rick, great insight. Great to have you on the cube as always. Great to talk tech, talk business, talk about the transformation and innovation and the cloud scale. Thanks for coming on Rick Smith, CTO of the IBM Anthem client team. Thanks for coming on the cube. >> You're welcome. Thanks John. >> Okay. Cube coverage of IBM Think 2021. I'm John. For your host of the cube. Thanks for watching. (soft music) (upbeat music)
SUMMARY :
brought to you by IBM. I'm John Furrier, host of the cube. Nice to see you as well, virtually. Take a minute to introduce yourself. And certainly the changes we've made too and then last year you But they said to us, you know, the operations, if you will is it the AI piece? and improve operations at the same time. So the dimension of what's going on here And we put the things I mean, the cube, we used to go to events And it's intended to be a And now mainstream, the on the front edge if you will. And I've seen many big waves, you know, the same token I'm taking, you know, and the ones who didn't do anything. It's not. And you can see what's obvious is the having to schedule Great to have you on the cube as always. Thanks John. Thanks for watching.
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KC6 Ali Golshan V1
>> Announcer: From around the Globe, it's theCUBE with coverage of Kube Con and Cloud Native Con Europe 2021 virtual brought to you by Red Hat, the cloud native computing foundation and ecosystem partners. >> Hello, and welcome back to theCUBE's coverage of Kube Con and Cloud Native Con 2021 virtual. I'm John Furrier, host of theCUBE, here with a great guest, I'm excited to talk to. His company, that he was part of founding CTO, was bought by Red Hat. Ali Golshan, Senior Director of Global Software Engineer at Red Hat, formerly CTO of StackRox. Ali thanks for coming on, I appreciate it. Thanks for joining us. >> Thanks for having me excited to be here. >> So big acquisition in January, where we covered it on SiliconANGLE, You guys, security company, venture backed amplify Sequoya and on and on. Big part of Red Hat story in their security as developers want to shift left as they say and as more and more modern applications are being developed. So congratulations. So real quick, just quick highlight of what you guys do as a company and inside Red Hat. >> Sure, so the company's premise was built around how do you bring security the entire application life cycle. So StackRox focuses on sort of three big areas that we talk about. One is, how do you secure the supply chain? The second part of it is, how do you secure infrastructure and foster management and then the third part is now, how do you protect the workload that run on top of that infrastructure. So this is the part that aligned really well with Red Hat which is, Red Hat had wanted to take a lot of what we do around infrastructure, foster management configuration management and developer tools integrated into a lot of the things they do and obviously the workload protection part was a very seamless part of integrating us into the OpeShift part because we were built around cloud native constructs and obviously Red Hat having some of the foremost experts around cloud native sort of created a really great asset. >> Yeah, you guys got a great story. Obviously cloud native applications are rocking and rolling. You guys were in early serverless emerges, Kubernetes and then security in what I call the real time developer workflow. Ones that are building really fast, pushing code. Now it's called day two operations. So cloud native did two operations kind of encapsulates this new environment. You guys were right in the sweet spot of that. So this became quite the big deal, Red Hat saw an opportunity to bring you in. What was the motivation when you guys did the deal Was it like, "wow" this is a good fit. How did you react? What was the vibe at the StackRox when this was all going down? >> Yeah, so I think there's really three areas you look for, anytime a company comes up and sort of starts knocking on your door. One is really, is the team going to be the right fit? Is the culture going to be the right environment for the people? For us, that was a big part of what we were taking into consideration. We found Red Hat's general culture, how they approach people and sort of the overall approach the community was very much aligned with what we were trying to do. The second part of it was really the product fit. So we had from very early on started to focus purely on the Kubernetes components and doing everything we could, we call it sort of our product approach built in versus built it on and this is sort of a philosophy that Red Hat had adopted for a long time and it's a part of a lot of their developer tools, part of their shift left story as well as part of OpenShift. And then the third part of it was really the larger strategy of how do you go to market. So we were hitting that point where we were in triple digit customers and we were thinking about scalability and how to scale the company. And that was the part that also fit really well which was obviously, RedHat more and more hearing from their customers about the importance and the criticality of security. So that last part happened to be one part. We ended up spending a lot of time on it, ended up being sort of the outer three matches that made this acquisition happen. >> Well congratulations, always great to see startups in the right position. Good hustle, great product, great market. You guys did a great job, congratulations. >> Thank you. >> Now, the big news here at KubeCon as Linux foundation open-source, you guys are announcing that you're open-sourcing at StackRox, this is huge news, obviously, you now work for an open-source company and so that was probably a part of it. Take us through the news, this is the top story here for this segment tickets through open-source. Take us through the news. >> Yeah, so traditionally StackRox was a proprietary tool. We do have open-source tooling but the entire platform in itself was a proprietary tool. This has been a number of discussions that we've had with the Red Hat team from the very beginning. And it sort of aligns around a couple of core philosophies. One is obviously Red Hat at its core being an open-source company and being very much plugged into the community and working with users and developers and engineers to be able to sort of get feedback and build better products. But I think the other part of it is that, I think a lot of us from a historic standpoint have viewed security to be a proprietary thing as we've always viewed the sort of magic algorithms or black boxes or some magic under the hood that really moved the needle. And that happens not to be the case anymore also because StackRox's philosophy was really built around Kubernetes and Built-in, we feel like one of the really great messages around wide open-source of security product is to build that trust with the community being able to expose, here's how the product works, here's how it integrates here are the actions it takes here's the ramifications or repercussions of some of the decisions you may make in the product. Those all I feel make for very good stories of how you build connection, trust and communication with the community and actually get feedback on it. And obviously at its core, the company being very much focused on Kubernetes developer tools, service manage, these are all open-source toolings obviously. So, for us it was very important to sort of talk the talk and walk the walk and this is sort of an easy decision at the end of the day for us to take the platform open-source. And we're excited about it because I think most still want a productized supported commercial product. So while it's great to have some of the tip of the spear customers look at it and adopt the open-source and be able to drive it themselves. We're still hearing from a lot of the customers that what they do want is really that support and that continuous management, maintenance and improvement around the product. So we're actually pretty excited. We think it's only going to increase our velocity and momentum into the community. >> Well, I got some questions on how it's going to work but I do want to get your comment because I think this is a pretty big deal. I had a conversation about 10 years ago with Doug Cutting, who was the founder of Hadoop, And he was telling me a story about a company he worked for, you know all this coding, they went under and the IP was gone, the software was gone and it was a story to highlight that proprietary software sometimes can never see the light of day and it doesn't continue. Here, you guys are going to continue the story, continue the code. How does that feel? What's your expectations? How's that going to work? I'm assuming that's what you're going to open it up which means that anyone can download the code. Is that right? Take us through how to first of all, do you agree with that this is going to stay alive and how's it going to work? >> Yeah, I mean, I think as a founder one of the most fulfilling things to have is something you build that becomes sustainable and stands the test of time. And I think, especially in today's world open-source is a tool that is in demand and only in a market that's growing is really a great way to do that. Especially if you have a sort of an established user base and the customer base. And then to sort of back that on top of thousands of customers and users that come with Red Hat in itself, gives us a lot of confidence that that's going to continue and only grow further. So the decision wasn't a difficult one, although transparently, I feel like even if we had pushed back I think Red Hat was pretty determined about open-source and we get anyway, but it's to say that we actually were in agreement to be able to go down that path. I do think that there's a lot of details to be worked out because obviously there's sort of a lot of the nuances in how you build product and manage it and maintain it and then, how do you introduce community feedback and community collaboration as part of open-source projects is another big part of it. I think the part we're really excited about is, is that it's very important to have really good community engagement, maintenance and response. And for us, even though we actually discussed this particular strategy during StackRox, one of the hindering aspects of that was really the resources required to be able to manage and maintain such a massive open-source project. So having Red Hat behind us and having a lot of this experience was very relevant. I think, as a, as a startup to start proprietary and suddenly open it and try to change your entire business model or go to market strategy commercialization, changed the entire culture of the company can sometimes create a lot of headwind. And as a startup, like sort of I feel like every year just trying not to die until you create that escape velocity. So those were I think some of the risk items that Red Hat was able to remove for us and as a result made the decision that much easier. >> Yeah, and you got the mothership with Red Hat they've done it before, they've been doing it for generations. You guys, you're in the startup, things are going crazy. It's like whitewater rafting, it's like everything's happening so fast. And now you got the community behind you cause you're going to have the CNC if you get Kubecon. I mean, it's a pretty great community, the support is amazing. I think the only thing the engineers might want to worry about is go back into the code base and clean things up a bit, as you start to see the code I'm like, wait a minute, their names are on it. So, it's always always a fun time and all serious now this is a big story on the DevSecOps. And I want to get your thoughts on this because kubernetes is still emerging, and DevOps is awesome, we've been covering that in for all of the life of theCUBE for the 11 years now and the greatness of DevOps but now DevSecOps is critical and Kubernetes native security is what people are looking at. When you look at that trend only continuing, what's your focus? What do you see? Now that you're in Red Hat as the CTO, former CTO of StackRox and now part of the Red Hat it's going to get bigger and stronger Kubernetes native and shifting left-hand or DevSecOps. What's your focus? >> Yeah, so I would say our focus is really around two big buckets. One is, Kubernetes native, sort of a different way to think about it as we think about our roadmap planning and go-to-market strategy is it's mutually exclusive with being in infrastructure native, that's how we think about it and as a startup we really have to focus on an area and Kubernetes was a great place for us to focus on because it was becoming the dominant orchestration engine. Now that we have the resources and the power of Red Hat behind us, the way we're thinking about this is infrastructure native. So, thinking about cloud native infrastructure where you're using composable, reusable, constructs and objects, how do you build potential offerings or features or security components that don't rely on third party tools or components anymore? How do you leverage the existing infrastructure itself to be able to conduct some of these traditional use cases? And one example we use for this particular scenario is networking. Networking, the way firewalling in segmentation was typically done was, people would tweak IP tables or they would install, for example, a proxy or a container that would terminate MTLS or become inline and it would create all sorts of sort of operational and risk overhead for users and for customers. And one of the things we're really proud of as sort of the company that pioneered this notion of cloud native security is if you just leverage network policies in Kubernetes, you don't have to be inline you don't have to have additional privileges, you don't have to create additional risks or operational overhead for users. So we're taking those sort of core philosophies and extending them. The same way we did to Kubernetes all the way through service manager, we're doing the same sorts of things Istio being able to do a lot of the things people are traditionally doing through for example, proxies through layer six and seven, we want to do through Istio. And then the same way for example, we introduced a product called GoDBledger which was an open-source tool, which would basically look at a yaml on helm charts and give you best practices responses. And it's something you we want for example to your get repositories. We want to take those sort of principles, enabling developers, giving them feedback, allowing them not to break their existing workflows and leveraging components in existing infrastructure to be able to sort of push security into cloud native. And really the two pillars we look at are ensuring we can get users and customers up and running as quickly as possible and reduce as much as possible operational overhead for them over time. So we feel these two are really at the core of open-sourcing in building into the infrastructure, which has sort of given us momentum over the last six years and we feel pretty confident with Red Hat's help we can even expand that further. >> Yeah, I mean, you bring up a good point and it's certainly as you get more scale with Red Hat and then the customer base, not only in dealing with the threat detection around containers and cloud native applications, you got to kind of build into the life cycle and you've got to figure out, okay, it's not just Kubernetes anymore, it's something else. And you've got advanced cluster security with Red Hat they got OpenShift cloud platform, you're going to have managed services so this means you're going to have scale, right? So, how do you view that? Because now you're going to have, you guys at the center of the advanced cluster security paradigm for Red Hat. That's a big deal for them and they've got a lot of R and D and a lot of, I wouldn't say R and D, but they got emerging technologies developing around that. We covered that in depth. So when you start to get into advanced cluster, it's compliance too, it's not just threat detection. You got insights telemetry, data acquisition, so you have to kind of be part of that now. How do you guys feel about that? Are you up for the task? >> Yeah, I hope so it's early days but we feel pretty confident about it, we have a very good team. So as part of the advanced cluster security we work also very closely with the advanced cluster management team in Red Hat because it's not just about security, it's about, how do you operationalize it, how do you manage it and maintain it and to your point sort of run it longterm at scale. The compliance part of it is a very important part. I still feel like that's in its infancy and these are a lot of conversations we're having internally at Red Hat, which is, we all feel that compliance is going to sort of more from the standard benchmarks you have from CIS or particular compliance requirements like the power, of PCI or Nest into how do you create more flexible and composable policies through a unified language that allows you to be able to create more custom or more useful things specific to your business? So this is actually, an area we're doing a lot of collaboration with the advanced cluster management team which is in that, how do you sort of bring to light a really easy way for customers to be able to describe and sort of abstract policies and then at the same time be able to actually and enforce them. So we think that's really the next key point of what we have to accomplish to be able to sort of not only gain scale, but to be able to take this notion of, not only detection in response but be able to actually build in what we call declarative security into your infrastructure. And what that means is, is to be able to really dictate how you want your applications, your services, your infrastructure to be configured and run and then anything that is sort of conflicting with that is auto responded to and I think that's really the larger vision that with Red Hat, we're trying to accomplish. >> And that's a nice posture to have you build it in, get it built in, you have the declarative models then you kind of go from there and then let the automation kick in. You got insights coming in from Red Hat. So all these things are kind of evolving. It's still early days and I think it was a nice move by Red Hat, so congratulations. Final question for you is, as you prepare to go to the next generation KubeCon is also seeing a lot more end user participation, people, you know, cloud native is going mainstream, when I say mainstream, seeing beyond the hyperscalers in the early adopters, Kubernetes and other infrastructure control planes are coming in you start to see the platforms emerge. Nobody wants another security tool, they want platforms that enable applications handle tools. As it gets more complicated, what's going to be the easy button in security cloud native? What's the approach? What's your vision on what's next? >> Yeah so, I don't know if there is an easy button in security and I think part of it is that there's just such a fragmentation and use cases and sort of designs and infrastructure that doesn't exist, especially if you're dealing with such a complex stack. And not only just a complex stack but a potentially use cases that not only span runtime but they deal with you deployment annual development life cycle. So the way we think about it is more sort of this notion that has been around for a long time which is the shared responsibility model. Security is not security's job anymore. Especially, because security teams probably cannot really keep up with the learning curve. Like they have to understand containers then they have to understand Kubernetes and Istio and Envoy and cloud platforms and APIs. and there's just too much happening. So the way we think about it is if you deal with security a in a declarative version and if you can state things in a way where how infrastructure is ran is properly configured. So it's more about safety than security. Then what you can do is push a lot of these best practices back as part of your gift process. Involve developers, engineers, the right product security team that are responsible for day-to-day managing and maintaining this. And the example we think about is, is like CVEs. There are plenty of, for example, vulnerability tools but the CVEs are still an unsolved problem because, where are they, what is the impact? Are they actually running? Are they being exploited in the wild? And all these things have different ramifications as you span it across the life cycle. So for us, it's understanding context, understanding assets ensuring how the infrastructure has to handle that asset and then ensuring that the route for that response is sent to the right team, so they can address it properly. And I think that's really our larger vision is how can you automate this entire life cycle? So, the information is routed to the right teams, the right teams are appending it to the application and in the future, our goal is not to just pardon the workload or the compute environment, but use this information to action pardon application themselves and that creates that additional agility and scalability. >> Yeah it's in the lifecycle of that built in right from the beginning, more productivity, more security and then, letting everything take over on the automation side. Ali congratulations on the acquisition deal with Red Hat, buyout that was great for them and for you guys. Take a minute to just quickly answer final final question for the folks watching here. The big news is you're open-sourcing StackRox, so that's a big news here at KubeCon. What can people do to get involved? Well, just share a quick quick commercial for what people can do to get involved? What are you guys looking for? Take a pledge to the community? >> Yeah, I mean, what we're looking for is more involvement in direct feedback from our community, from our users, from our customers. So there's a number, obviously the StackRox platform itself being open-source, we have other open-source tools like the KubeLinter. What we're looking for is feedback from users as to what are the pain points that they're trying to solve for. And then give us feedback as to how we're not addressing those or how can we better design our systems? I mean, this is the sort of feedback we're looking for and naturally with more resources, we can be a lot faster in response. So send us feedback good or bad. We would love to hear it from our users and our customers and get a better sense of what they're looking for. >> Innovation out in the open love it, got to love open-source going next gen, Ali Golshan Senior Director of Global Software Engineering the new title at Red Hat former CTO and founder of StackRox which spread had acquired in January, 2021. Ali thanks for coming on congratulations. >> Thanks for having, >> Okay, so keeps coverage of Kube Con cloud native Con 2021. I'm John Furrie, your host. Thanks for watching. (soft music)
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brought to you by Red Hat, and Cloud Native Con 2021 virtual. me excited to be here. and as more and more modern applications and obviously the workload protection part to bring you in. and sort of the overall in the right position. and so that was probably a part of it. and momentum into the community. and how's it going to work? and as a result made the and now part of the Red Hat and the power of Red Hat behind us, and it's certainly as you the standard benchmarks you have from CIS and I think it was a nice move by Red Hat, and in the future, our goal is that was great for them and for you guys. and naturally with more resources, Innovation out in the open love it, Thanks for watching.
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Venkat Krishnamachari and Kandice Hendricks | CUBE Conversation, March 2021
>>Hold on. Welcome to this special cube conversation. I'm John ferry, host of the queue here in Palo Alto, California. Got a great deep dive conversation with multicloud, who we were featuring on our AWS showcase of cloud startups. Uh, Venkat Krista who's the CEO. And co-founder great to see you again and Candace Hendrix delivery architect at green pages, a partner customer. Great to see you. Thanks for coming on as always cube conversations are fun to get the deep dive. Good to see you. >>Oh, great to have, uh, have this opportunity, John. Thank you so much. Uh, Candace, thank you for joining us. It's been a pleasure work in pages, John, we're looking forward to this conversation today. >>Yeah. One of the things I'm really excited about that came out of our coupon cloud startups showcase was you guys talking about day two operations, which has been kicked around, but you guys drilled into it and put some quantification around the value proposition, but this is every company has a day to problem an opportunity and then usually our problems and most people see, but they're really opportunities to create this value proposition around something that's now going to be an operational, um, standard table-stakes. So let's get into it, take us through, uh, what you guys have with day two offers that, do a deep dive on this. Take, take it away. >>Thanks, John. Uh, John, we'll do a little bit of an involved conversation today. We'll switch between a little bit of a slide and, um, we are actually happy to show a quick demo as well. So our customers can, uh, what they see is what they get kind of demo. Um, so, uh, to give a quick background on context a day, two operations in the cloud are important for customers who are trying to get, uh, self-service provisioning, going standardization going, uh, have a way to help their developers move fast on the innovation. What we are experiencing now is developers are increasingly having a seat at the table and they would like their infrastructure architects and infrastructure solution providers to enable them to do things that they want to do with fewer friction points. What day two platform that we built does is it upskills our it teams so that they can deli work, uh, what the developers need so that the sandbox environments that they want comes to life quickly. >>And on top of that, developers can move fast with the innovation with guard rails that are in place, the guard rails that are it, administrators, it leaders are able to set for developers, include cost guard, rails, governance, guard, rails, security, and compliance guard rails, a, you know, bot based approach to getting out of the way of the developers so they can move fast while the, uh, technology provides them the Alcoa to go innovate without running into the common cloud problems, such as cost overruns or security or compliance challenges today, I'll go show and tell a little bit of all of this, and then we'll bring in partners or partner, canvas as well, so that she can talk about how we help the fortune 200, uh, innovate, uh, faster with our platform. >>Awesome. Well, let's get into it. I, you know, as you know, I, I think that day two operations is really a cloud, uh, lingua. Frank was going to be part of everyone's, uh, operational standard. And it's not just for making sure you've got cost-effectiveness, but innovation strategies that rely on cloud, they need to have new things in place. So take us through the show and tell. >>Great, well, let's switch to the slide deck here. So I'm going to give a quick background and then go from there. Great. So, um, uh, you know, Montclair is an intelligent cloud man and platform company. We help customers of all sizes. Uh, we are an AWS partner that is a cloud management tool, competency partner, super happy to be in a wedding on the AWS platform for AWS customers. Our platform is an autonomous cloud operations platform. What our mission is, we empower ID teams to go deliver to their developers and become cloud powerhouses. Uh, I'm going to go through a quick three sections of the Manticore platform that delivers value to our customers first with our platform without needing additional skillsets or hiring, uh, needing to hire, uh, you know, hard to find talent or having to use third party tools. Our customers can use AWS native solutions to achieve full visibility into their cloud environments. >>They can enable consistent self-service deployments and simplify them. They can also reduce the total cost of cloud operations, all in just a few clicks. Uh, I'm going to show and tell, uh, what customers get quickly moving into the slide where customers can get visibility into the footprint, a comprehensive security posture management and compliance posture management, click away and solve these problems. They can enable their innovation teams with operations ready environments that can provision anything from server-based workloads to serverless workloads, to containerized environments. All of that are available readily in the platform. And of course, uh, all of this can be done with a few clicks and no code. That's our platform. And a nutshell I'm happy to switch to a demo from here on John. How does that sound >>Great. Sounds awesome. Let's get the demo. Thanks for the overview. By the way, we cover that in a great video too, and a high level, um, in our new show startup showcase, people can check that out online, um, check it out, but let's get into the demo. >>Sounds good. So I'm going to switch to my laptop again here to show the browser window and go into the demo environment. Great. So this is Monte cloud.com. Uh, customers can go to app.monica.com. I'm going to move fast in a demo environment show and tell here, uh, customers split login, assuming they have signed up for the platform. It's free to sign up. Uh, the platform activates immediately. This is their full first run experience. Uh, customers can get started in about a couple of clicks. There's a welcome screen here. They can walk through this. What this provides is a way a guard had experience for customers to be able to gain visibility, security, compliance, and set up the cloud operations, uh, environment in just a couple of clicks. So in this case, customers can get continuous resource visibility. They click next from a security point of view, we'll assess about 2,220 plus security best practices and customers can select saying they would like to remediate the issues. >>We'll help do that. That's a bot based approach that does it click next compliance, a similar situation. We do compliance assessments in the platform. Customers can remediate it. Uh, click next. We have provisioning templates, John. We had a really good conversation yesterday about this, a whole set of, uh, well-architected, uh, templates that customers can click and provision anything from, uh, basic core networking, all the way up to high performance computing and minds that all is available in the platform. Again, click next to go select that customers can manage servers, windows, or Linux servers running on any cloud could be hybrid cloud, uh, Azure, AWS GCP. Again, we can manage them in a single interface and last but not the least application management, our ID operators and leaders want to have a position on how their cloud applications are performing. They want to react quickly to it best possible platform. Uh, that's it they've selected all the features. All the, which is free in the platform. Some features are available in the free trial. Customers can click and say they would like to try for 14 days. That's all. So click next platform sets itself up. This is how quick we can get to helping customers understanding what they need to do. I'm going to try and show you if I can go to the next screen here and say, this is my company name. >>So I'm going to enter some details here that, uh, helps, um, capture some basic information about, uh, our customers, uh, departments. Uh, let's say this is a demo account, or I'm going to say, um, HR, um, uh, account, let's say there's a human resources department that I'm trying to connect and manage their cloud environment, but click next >>And that's it. They connect to the AWS account. We now take our customers back to an AWS console where they're familiar interface. They're going to click next on this cloud formation stack here, which automatically starts creating what we need on the customer's account. And click, click a button here. It's going to run in the background, what my platform in this case, my view, the other view does is, uh, it instantly receives notification back from the customer's account. As you can see now, day two has recognized that, Hey, the customer is trying to connect the cloud account. It's a question. Do you want to manage these regions? We can manage 15 plus regions click next. Uh, that is pretty much it. Uh, I'm going to skip this one so that we can get to the dashboard. I'm going to skip this as well, because you can invite your team members. Uh, you can get weekly reports, uh, long story short, that's it about 10 clicks. We are already in, in a cloud environment where customers can begin to manage, operate and start taking control of the cloud footprint. >>Got it. And physical you, you skipped over the collaboration feature that's for what team members do. Kind of see the same dashboard. >>The great question. Uh, our customers can invite additional team members could be an educator who wants to look at the total cost of cloud operations. Uh, they could invite another team member who wants to be enabled only for certain parts of the platform. Very simple. We have SSO integration as well in the platform. So, uh, invite additional users start using day two in less than 10 minutes, no additional, uh, you know, configuration required. >>You know, Amazon's got that slogan always day one. You guys are always day to always go to >>About all about ensuring data was taken care of. >>Awesome. Great stuff. Candace, what's your take on this? How do you fit in here? Talk about what it's like to work with these guys. What's the, what's your perspective on this? A new multicloud day two operations dashboard. >>Hi, thank you, John. Hi, Ben Kat. Thank you very much for the introduction. Um, basically our interaction is collaborative and we're great team partners, and we work well with, with multicloud often and, and have been partners working together for quite some time and solutioning products for our clients. >>Great. Vinca you want to chime in as well and share some color commentary on, um, your partners value? >>Sure. Thanks Justin. So, uh, so green pages, uh, they offer cloud services and a whole suite of solutions to their customers. Some of the customers are ranging from fortune a hundred enterprises, uh, to a wide variety of customers. Perhaps we can actually switch over to a slide deck here, but Candace, if you're up for it, maybe we can walk through a liberal green pages and solutions that you've implemented. We can talk from the customer point of view, which we think would be more beneficial to our audience as well. >>Yes. Thank you. That's very helpful. Um, again, my name is Candice Hendrix and I'm a delivery architect here at green pages technology solutions. And what I'd like to do is share a few examples of collaboration that we have achieved through our partnership with Moni cloud first to give a better history of green pages we've been in business since 1992, we maintain a wide range of customer base, um, approximately 500 different, uh, customers and all different workflows from insurance to government to, um, um, manufacturing and the such. We've also made the CRN tech elite two 50 less for, uh, sense its inception in 2011. And basically what that is, is it's all of the companies and, or the top 250 companies in the U S and Canada, having the highest level of experience top of their game, maintaining the highest levels of training and certifications. We also offer managed services, support, professional services, cloud readiness assessments, and migrations, as well as growing a CSP or cloud service provider today, I would like to highlight a few innovative projects that we've executed with multicloud is our partner for AWS compliance needs as well as, um, AWS Dr. >>So this slide first outlines a business scenario that we dealt with with one of our clients to address cost security compliance standardization across a global AWS environment. And the challenge with this was that we experienced was the complexity of the cloud environment and the size of the environment and how can they stay compliant, optimize costs and scale the outcome with the teamwork of Mani cloud and green pages, we were able to achieve all the facets of the challenge, also enabling and, and creating what we coined it, the compliance bot and what that provided was a platform to easily parameterize some of the, um, options such as configurable schedules, configurable target servers, departments, um, options to choose between automated and manual remediation processes in compliance ability to choose whether that remediation process also, uh, auto reboots versus approval based reboots on, um, infrastructure or resources integrations into a Slack channel for manual remediation approval process, as well as daily noncompliance reporting the compliance bot also can ensure proper patching necessary agents required software versions and resources, um, that they maintain compliance through the use of tagging Lambda functions, AWS fleet manager, AWS config, and AWS CloudWatch. >>Uh, another, um, opportunity we've had to work with, um, Moni cloud in this use case, the scenario that the green pages customer needed to solve was the automation of Dr to address the requirement of an entire AWS regional failure within requirements was a RTO of four hours and an RPO of less than one minute uncertain ESE, two instances. So the challenge that we had was to develop this solution with only the use of AWS native services meeting the required RTO and RPO with no custom tooling integration. So with mighty clouds assistance and teamwork, what we were able to achieve is what we now refer to as the Dr. Bot, we solution the automation to replicate everything from their production, uh, environment in AWS to the Dr. Region in AWS, such as subnets, um, IP cider ranges, LAN IP addresses, security groups, load balancers, and all associated configuration settings. >>So with the pilot light scripting that runs daily through a Lambda function, we can manage those Delta copies into the Dr production or the Dr. Region from production and address any changes that may occur in the production environment to meet the RPO. What we used is cloud door, which is also a native AWS service. And we used AWS backup for the more static instances, we then created an integration to send any health alerts in the event of an AWS outage to their Slack channel. Then upon approval, um, they could kick off through a manual approval process. They could kick off and execute an end to end fail over from production to an AWS region and to their Dr. Region in AWS, both the compliance spot and the Dr. Bot automations can be ported and variabilize for any AWS environment. We welcome the opportunity to discuss this further and assist you in your cloud journey. I hope this explain some of the great innovation that we've been able to work with money cloud on. Thanks, Ben Capra, allowing me to speak and back to you. >>Thank you, Candace. This is fantastic. John Lassie Seesaw, right? The challenge with cloud operations is there's a lot of moving parts and, uh, visibility, compliance, security, uh, you know, all of that. Typically customers have to write custom code or integrate ten-plus tools, suddenly what, you know, customers we're seeing they're spinning up their own cloud operating teams. They're spinning up their own homegrown cloud operations model, which in invariably results in more attacks, symptoms of maintenance tasks, our platform can do all of this abstract, the complexity, and put this kind of automation within the reach of customers who are trying to transform their it departments by clicking away. That's the attack that we built on top. >>Yeah, I think that's a great example. I think Candace highlights some of the things we were talking about last time around intelligent applications, meeting, intelligent infrastructure, and to your point about operations, this comes up huge all the time in every conversation we're in and we're seeing it in the marketplace where there's a new operational model developing in real time. You're seeing people, um, homegrown ops, transforming ops. I mean, there's new roles and responsibilities are emerging and that's just the nature of the beast right now. This is kind of the new normal that it's not your traditional ops model. It's transitioning to a new, new way. This is a great example. Um, you see that the same way? >>Well, that's a, that's a great description, John you're right. That is the model that is evolving that, uh, once, um, that demands more from it teams and on the runway that is shrinking to transform and the cloud surface, it has grown how that's exactly where the becoming to help. And, uh, uh, we did do a little bit of a deep dive into what the platform does today to talk to our audience so that they can get this value. Thank you for that. Uh, you know, uh, depth in diving, happy to chat a little bit more if you'd like about, uh, where customers could go and that they can get started. >>Yeah. Looking forward to it. Vanco. Thanks for coming on, Candace. Thank you very much for sharing. Um, green pages. Congratulations. Love the Dr. Bot. That's phenomenal. I mean, I w I want a cube bottom. You're just doing these interviews is boss, but I'm looking forward to having a follow on conversation vanco. We're going to certainly see you out on the internet on Twitter. Um, maybe get you on our clubhouse, uh, chats, a lot of action out there. A lot of people talking about this, and you're seeing things from observability to new kinds of monitoring, to modern application development techniques that are just evolving in real time. So day two is here. Thanks for sharing. >>Looking forward, John, and, uh, where customers could go to is they could go to montclair.com today. They could get started in just a few place. We have a free version on the platform. They can activate this account in 10 months. They now have the power of the automation that we've built, and they can start taking control of the cloud operations in about 10 minutes. So we encourage persons to go find some free monitor.com and thank you candidates for taking the time, uh, uh, does it's fantastic that we'll be able to go solve some problems together. >>Mazi cloud turning teams into cloud powerhouses. That's their slogan. Check them out. I'm John Farrar with the cube. Thanks for watching.
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And co-founder great to see you again and Candace Hendrix delivery architect at green pages, Oh, great to have, uh, have this opportunity, John. around something that's now going to be an operational, um, standard table-stakes. enable them to do things that they want to do with fewer friction points. place, the guard rails that are it, administrators, it leaders are able to set for developers, they need to have new things in place. Uh, I'm going to go through a quick three sections of the Manticore platform that Uh, I'm going to show and tell, uh, what customers get quickly moving into the slide By the way, we cover that in a great video too, I'm going to move fast in a demo environment show and tell here, uh, customers split login, I'm going to try and show you if I can go to the next screen here and So I'm going to enter some details here that, uh, helps, um, capture Uh, I'm going to skip this one so that we can get to the dashboard. Kind of see the same dashboard. no additional, uh, you know, configuration required. You guys are always day to always How do you fit in here? Thank you very much for the introduction. Vinca you want to chime in as well and share some color commentary on, We can talk from the customer point of view, which we think would be more beneficial like to do is share a few examples of collaboration that we have achieved through our partnership with Moni And the challenge with this was that we experienced the automation to replicate everything from their production, any changes that may occur in the production environment to meet the RPO. That's the attack that we built on top. This is kind of the new normal that it's not your traditional ops model. on the runway that is shrinking to transform and the cloud surface, We're going to certainly see you out on the internet on Twitter. They now have the power of the automation that we've built, I'm John Farrar with the cube.
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John Roese, Dell Technologies | Dell Technologies World 2020
(bright music) >> Announcer: From around the globe, it's theCUBE with digital coverage of Dell Technologies World Digital Experience. Brought to you by Dell Technologies. >> Hello, and welcome back to theCUBE's virtual coverage of Dell Technologies World Digital Experience. I'm John Furrier, your host of theCUBE here for this interview. We're not face to face this year, we're remote because of the pandemic. We've got a great guest, CUBE alumni, John Roese who's the Global Chief Technology Officer at Dell Technologies. John, great to see you. Thank you for remoting in from New Hampshire. Thanks for your time and thanks for coming on. >> Oh, glad to be here. Glad to be here from New Hampshire. The travel is a lot easier this way so-- >> It's been an interesting time. What a year it's been with the pandemic, the good, bad, and the ugly has been playing out. But if you look at the role of technology, the big theme this year at Dell Technologies World is the digital transformation acceleration. Everyone is kind of talking about that, but when you unpack the technology side of it, you're seeing a technology enablement theme that is just unprecedented from an acceleration standpoint. COVID has forced people to look at things that they never had to look at before. Disruption to business models and business systems like working at home. (Furrier laughs) Who would have forecasted that kind of disruption. Workloads changing, workforces working differently with in the mid of things. So an absolute exposure to the core issues and challenges that need to be worked on and double down on. And some cases, projects that might not have been as a priority. So you have all of this going on, customers really trying to double down on the things that are working, the things they need to fix, so they can come out of the pandemic with a growth strategy with modern apps, with cloud and hybrid and multicloud. This has been a huge forcing function. I'd love to get your first reaction to that big wave. >> Yeah, no, no, I think as a technologist, sometimes you can see the future maybe a little clearer than the business people can. Because there's one thing about technology, it either is, or it isn't. Either is code or hardware and real or it's marketing. And we knew the technology evolution was occurring, we knew the multicloud world was real, we knew that machine intelligence was real. And we've been working on this for maybe decades. But prior to COVID, many of these areas were still considered risky or speculative. And people couldn't quite grok exactly why they wanted a machine doing work on their behalf or why they might want an AI to be a participant in their collaboration sessions or why they might want an autonomous vehicle at all. And we were talking about how many people autonomous vehicles that were going to kill as opposed to how many that we're going to help. Then we had COVID. And suddenly we realized that the fragility of our physical world and the need for digital is much higher. And so it's actually opened up an enormous accelerant on people's willingness to embrace new technologies. And so whether it's a predictable acceleration of machine intelligence or autonomous systems, or this realization that the cloud world is actually more than one answer, there's multiple clouds working together. Because if you try to do a digital transformation acceleration, you realize that it's not one problem. It's many, many problems all working together, and then you discover that, hey, some of these can be solved with cloud one and some can be solving with cloud two, and some of them you want to do in your own infrastructure, in a private cloud, and some might belong at the edge. And then suddenly you come to this conclusion that, hey, having strategy has to deal with this system as a system. And so across the board, COVID has been an interesting catalyst to get people to really think practically about the technology available to them and how they might be able to take advantage of it quicker. And that's a mixed blessing for us technologists because they want things sooner, and that means we have to do more engineering. But at the same time, open-minded consumers of technology are very helpful in digital transformations. >> Well, I want to unpack that rethinking with COVID and post COVID. I mean, everything is going to come down to before COVID and after COVID world. I think it's going to be the demarcation that's going to be looked at historically. Before we get into that though, I want to get your thoughts on some of the key pillars of these transformational technologies in play today. Last year at Dell World, when we were physically face to face, we were laying out on theCUBE and in our analysis, the Dell Technologies has got an end to end view. You saw a little bit at VMworld this year, the Project Monterey, is looking much more systematically across the board. You mentioned systems as consequences. The reaction of changes. But lay out for us the key areas, the key pillars of the transformational technologies that customers need to look at now to drive the digital path. >> Yeah, we cast a very wide net. We look at literally thousands of technologies, we organize them and we try to understand and predict which ones are going to matter. And it turns out that over the last couple of years, we figured out there's really six, what I'll call expanding technology areas that are actually probably likely to be necessary for almost any digital transformation. And they aren't exactly what people have been doing historically. So in no particular order, and they may sound obvious, but when you think about your future, it's very likely all six of these are going to touch you. The first is, the obvious one of being able to develop and deliver a multicloud. The cloud journey is by no means done. We are at like the second inning of a nine inning game, maybe even earlier. We have barely created the multiple cloud world, much less the true multicloud world, and then really exploiting and automating has work to be done. But that's a strategic area for us and everybody to navigate forward. In parallel to that, what we realize is that multiple cloud is no longer just present in data centers and public clouds, it's actually existing in the real world. So this idea of edge, the reconstituting of IT out in the real world to deliver the real time behavior necessary to actually serve what we predict will be about 70% of the world's data that will happen outside of data centers. The third is 5G. And that's a very specific technology, and I have a long telco background. I was the CTO of one of the largest telecom companies in the world and I was involved in 2G, 3G and 4G. (Furrier chuckles) 5G is not another G. It is not just faster 4G. It does that, but with things like massive machine type communication with having a million sensorized devices in a kilometer or ultra reliable, low latency communication. The ability to get preferential services to critical streams of data across the infrastructure, mobile edge compute, putting the edge IT out into the cellular environment. And the fact that it's built in the cloud and IT era. So it's programmable, software defined. 5G is going to go from being an outside of the IT discussion to being the fabric inside the IT discussion. And so I will bet that anybody who has people in the real world and that they're trying to deliver a digital experience, will have to take advantage of the capabilities of 5G to do it right. But super strategic important area for Dell and for our industry. Continuing on, we have the data world, the data management world. It's funny, we've been doing data as an industry for a very long time, but the world we were in was the data at rest world, databases, data lakes, traditional applications. And that's great. It still matters, but this new world of data in motion is beginning. And what that means is the data is now moving into pipelines. We're not moving it somewhere and then figuring it out, we're figuring it out as the data flows across this multicloud environment. And that requires an entirely different tool, chain, architecture and infrastructure. But it's incredibly important because it's actually the thing that powers most digital transformation if they're real time. In parallel to that, number five on the list is AI and machine learning. And we have a controversial view on this. We don't view AI as purely a technology. It clearly is a technology, but what we really think customers should think about it as is as a new class of user. Because AIs are actually some of the most aggressive producers and consumers of data and consumers of IT infrastructure. We actually estimate that within the next four or five years, the majority of IT capacity in an enterprise environment will actually be consumed at the behest of the machine learning algorithm or an AI system than a traditional application or person. And all you have to do is do one AI project to understand that I'm correct, because they are just massive demand drivers for your infrastructure, but they have massive return on that demand. They give you things you can't do without them. And then last on the list is this area of security. And to be candid, we have really messed up this area as an industry. We have a security product for every problem, we have proliferation of security technologies. And to make matters worse, we now operate most enterprises on the assumption the bad guys are already inside and we're doing things to prevent them from causing harm. Now, if that's all it is, we really lost this one. So we have an obligation to reverse this trend, to start moving back to embedding the security and the infrastructure with intrinsic security, with zero trust models, with things like SASSY, which is basically creating new models of the edge security paradigm to be more agile and software defined. But most importantly, we have to pull it all together and say, "You know what we're really measuring is the trustworthiness "of the systems we work with, "not the individual components." So this elevation of security to trust is going to be a big journey for all of us. And every one of those six are individual areas, but when you combine them, they actually describe the foundation of a digital transformation. And so it's important for people to be aware of them, it's important for companies like Dell to be very active in all of them, because ultimately what you have today, plus those six properly executed, is the digital transformation outcome that most people are heading towards. >> You just packed it all six pillars into one soundbite. That was awesome. Great insight there. One of the things that's interesting, you mentioned AI. I love that piece around AI being a consumer. They are a consumer of data, they're also a consumer of what used to be handled by either systems or humans. That's interesting. 5G is another one. Pat Gelsinger has said at VMworld that 5G, and when I interviewed him he said 5G is a business app, not a consumer app. Yet, if you look at the recent iPhone announcement by Apple, iPhone 12, and iPhone 12 Pro, 5G is at the center of that announcement. But they're taking it from a different perspective. That's a real world application. They've got the watch, they have new chips in their devices, huge advantage. It's not just bandwidth. And remember the original iPhone launch with 3G if you remember. That made the iPhone. Some are saying if it didn't have the 3G or 2G and 3G, I think it was 3G in the first iPhone. 3G, it would have not been as successful. So again, Apple is endorsing 5G. Gelsinger talks about it as a business app. Double down on that, because I think 5G will highlight some of the COVID issues because people are working at home. They're on the go. They want to do video conferencing. Maybe they want to do this programmable. Unpack the importance of 5G as an enabler and as an IT component. >> Yeah. As I mentioned, 5G isn't just about enhanced mobile broadband which is faster YouTube. It's about much more than that. And because of that combination of technologies, it becomes the connective tissue for almost every digital transformation. So our view by the way, just to give you the Dell official position, we actually view that the 5G or the telecom industry is going through three phases around 5G. The first phase has already happened. It was an early deployment of 5G using traditional technology. It was just 5G as an extension of the 4G environment. That's great, it's out there. There's a phase that we're in right now, which I call the geopolitical phase, where all of a sudden, everybody from companies to countries to industries have realized this is really important. And we have to figure out how to make sure we have a secure source of supply that is based on the best technology. And that has created an interest by people like Dell and VMware and Microsoft, and many other companies to say, "Wait a minute. "This isn't just a telecom thing. "This is, as Pat said a business system. "This is part of the core of all digital." And so that's pulled people like Dell and others more aggressively into the telecom world in this middle phase. But what really is happening is the third phase. And the third phase is a recasting of the architecture of telecom to make it much more like the cloud and IT world. To separate hardware from software, to implemented software defined principles, to putting machine interfaces, to treat it like a cloud and IT system architecturally. And that's where things like OpenRAN, integrated open networks, and these new initiatives are coming into play. All of that from Dell perspective is fantastic because what it says is the telecom world is heading towards companies like us. And so, as you may know, we set up a brand new telecom business at scale up here to our other businesses this year. We already are doing billions of dollars in telecom, but now we believe we should be playing a meaningful tier-one role in this modern telecom ecosystem. It will be a team sport. There's lots of other players we have to work with. But because of the breadth of applications of 5G. And whether it's again, an iPhone with 5G is great to do YouTube, but it's incredibly powerful if you run your business applications on there, and what you want to actually deliver is an immersive augmented experience. So without 5G, it will be very hard to do that. So it becomes a new and improved client. We announced a Latitude 9,000 Series, and we're one of the first to put out a 5G enabled laptop. In certain parts of the world, we're now starting to ship these. Well again, when you have access to millimeter wave and gigabit speed capacity, you can do some really interesting things on that device, more oriented towards what we call collaborative computing which the client device and the adjacent infrastructure have so much bandwidth between them, that they look like one system. And they can share the burden of augmented reality, of data processing, of AI processing all in the real time domain. Carry that a little further, and when we get into the areas like healthcare transformation or educational transformation. What we realize immediately is reach is everything. You want to have a premium broadband experience, and you need a better system to do that. But really the thing that has to happen is not just a Zoom call, but an immersive experience in which a combination of low bandwidth, always on sensors are able to send their data streams back. But also, if you want to have a more immersive experience to really exploit your health situation, being able to do it with holography and other tools, which require a lot more bandwidth is critical. So no matter where you go in a digital transformation in the real world that has real people and things out in the real world involved in it, the digital fabric for connectivity is critical. And you suddenly realize the current architecture's pre-5G aren't sufficient. And so 5G becomes this linchpin to basically make sure that the client and the cloud and the data center all have a framework that they can actually work together without, let's call it a buffering resistance between them called the network. Imagine if the network was an enabler, not an impediment. >> Yeah, I think you're on point here. I think this is really teases out to me the next-gen business transformation, digital transformation because if you think about what you just talked about, connective tissue, linchpin with 5G, data as a driver, multicloud, the six pillars you laid out, and you mentioned systems, connective tissue systems. I mean, you're basically talking tech under the hood like operating system mindset. These systems design are interesting. If you put the pieces together, you can create business value. Not so much speeds and feeds, business value. You mentioned telco cloud. I find that fascinating. I've been saying on theCUBE for years, and I think it's finally playing out. I want to get your reactions of this is, this rise of the specialty cloud. I called it tier-one on the power law kind of the second wave of cloud. Look at Snowflake. They went public. Biggest IPO in the history of the New York Stock Exchange of Wall Street, second to VMware. They built on Amazon. (Furrier laughs) Okay. You have the telco cloud, we have theCUBE cloud, we have the media cloud. So you're seeing businesses looking at the cloud as a business model opportunity, not just buying gear to run something faster, right? So you're getting at something here where it's real benefits are now materializing and are now visible. First of all, do you agree with that? I'm sure you do. I'd love to get your thoughts on that. And if you do, how do companies put this together? Because you need software, you got to have the power source with cloud. What's your reaction to that? >> Absolutely. I think, now obviously there are many clouds. We have some mega clouds out there and then we have lots of other specialty clouds. And by the way, sometimes you remember we view cloud as an operating model, an experience, a way to present an IT service. How it's implemented is less important than what it looks like to the user. Your example of Snowflake. I don't view Snowflake as AWS. I view Snowflake as a storage business. (Furrier chuckles) >> It's a business. >> It's a business cloud. I mean, they could lift it up and move it onto another cloud infrastructure and still be Snowflake. So, as we look forward, we do see more of the consumables that we're going to use and digital transformation appearing as these cloud services. Sometimes they're SaaS cloud, sometimes they're an infrastructure cloud, sometimes they're a private cloud. One of the most interesting ones though that we see that hasn't happened yet is the edge clouds that are going to form. Edge is different. It's in the real time domain, it's distributed. If you do it at scale, it might look like massive amounts of capacity, but it isn't infinite in one place. Public cloud is infinite capacity all in one place. An edge cloud is infinite capacity distributed across 50,000 points of presence at which each of them has a finite amount of capacity. And the other difference though, is that edge clouds tend to live in the real time domain. So 30 millisecond round trip latency. Well, the reason this one's exciting to me is that when you think about what happened at the software and business model innovation, when for instance public clouds and even co-location became more accessible, companies who had this idea that needed a very large capacity of infrastructure that could be consumed as a service suddenly came into existence. Salesforce.com go through the laundry list. But all of those examples were non-real time functions because the clouds they were built on were non-real time clouds if you take them in the end to end, in the system perspective. We know that there are going to be both from the telecom operators and from cloud providers and co-location providers, and even enterprises, a proliferation of infrastructure out in the real time domain called edges. And those are going to be organized and delivered as cloud services. They're going to be pools of flexible elastic capacity. What excites me is suddenly we're going to spawn a level of innovation, where people who had this great idea that they needed to access cloud light capacity, but they ran into the problem that the capacity was too far away from the time domain they needed to operate. And we've already seen some examples of this in AR and VR. Autonomous vehicles require a real time cloud near the car, which doesn't exist yet. When we think about things like smart cities and smart factories, they really need to have that cloud capacity in the time domain that matters if they want to be a real time control system. And so, I don't know exactly what the innovation is going to be, but when you see a new capability show up, in this case, it's inevitable that we're going to see pools of elastic, consumable capacity in the real time environment as edges start to form. It's going to spawn another innovation cycle that could be as big as what happened in the public cloud environment for non-real time. >> Well, I think that's a great point in time series. Databases for one would be one instant innovation. You mentioned data, data management, time is valuable to the latency and this maybe not viable after if you're a car, right? So you pass them. So again, all different concepts. And the one thing that, first of all, I agree with you on this whole cloud thing. A nice edge cloud is going to develop nicely. But the question there is it's going to be software defined, agreed. Security, data, you've got databases, you've got software operated. You mentioned security being broken, and security product for every problem. And you want to bake it in, intrinsic or whatever you call it these days. How do you get the security model? Because you've got access. Do you federate that? How do you build in security at that level? Whether it's a space satellite or a moving vehicle, the edge is the edge. So what's your thoughts on security as you're looking at this mobility, this agility is horizontally scalable distributed system. What's the security paradigm? >> Well the first thing, it has nothing to do with security, but impacts your security outcome in a meaningful way when you talk about the edge. And that is, we have got to stop getting confused that an edge is a single monolithic thing. And we have got to start understanding that an edge is actually a combination of two things. It is a platform that will provide the capacity and a workload that will do the job, the code. And today, what we find is many people are advocating for edges are actually delivering an end to end stack that includes bespoke hardware, its infrastructure, and the workloads and capabilities. If that happens, we end up with 1,000 black boxes that all do one thing, which doesn't make any sense out in the real world. So the minute you shift to what the edge is really going to be, which is a combination of edge platforms and edge workloads, you start your journey towards a better security model. First thing that happens is you can secure and make a high integrity the edge platform. You can make sure that that platform has a hardware to trust, that it operates potentially in a zero trust model, that it has survivability and resiliency, but it doesn't really care what's running on it as much as it has to be stable. Now if you get that one right, now at least you have a stable platform between your public and private environments and the edge. At the workload level though, now you have to think about, well, edge workloads actually should not be bloated. They should not be extremely large scale because there's not enough capacity at the edge. So concepts like SASSY is a good example, which is one of the analyst firms that coined that term. But I like the concept, which is, hey, what if at the edge you're delivering the workload, but the workload is protected by a bunch of cloud-oriented security services that effectively are presented as part of the service chain? So you don't have to have your own firewall built into every workload because you're in an edge architecture, you can use virtual firewalling that's coming to you as a software service, or you can use the SDN, the service chain it into the networking path, and then you can provide deep packet inspection and other services. It all goes back to this idea that, when you deal with the edge, first and foremost, you have to have a reliable stable platform to guarantee a robust foundation. And that is an infrastructure security problem. But then you have to basically deal with the security problems of the workload in a different way than you do it in a data center. In a data center, you have infinite computing. You can put all kinds of appendages on your code, and it's fine because there's just more compute next to you. In the edge, we have to keep the code pure. It has to be an analytics engine or an AI engine for systems control in a factory. And the security services actually have to be a function of the end to end path. More likely delivered as software services slightly upstream. That architectural shift is not something people have figured out yet. But if we get it right, now we actually have a modern, zero trust distributed, software defined, service changeable, dynamic security architecture, which is a much better approach to an intrinsic security than trying to just hard-code the security into the workload and tie it to the platform which never has worked. So we're going to have to have a pretty big rethink to get through this. But for me, it's pretty clear what we have to do. >> Now I'd say that's good observation. Great insight. I'll just double down and ask a followup on that. I get that. I see where you're going with that software defined, software operated service. I love the SASSY concept. We've covered it. But the edge is still purpose-built devices. I mean, we've talked about an iPhone, and you're talking about a watch, you're talking about a space module, whatever it is at the edge on a tower, it could be a radio. I mean, whatever it is, you seem to have purpose-built hardware. You mentioned this root of trust. That'll kind of never kind of go away. You're going to have that. What's your thoughts on that as someone who realizes I got to harden the edge, at least from a hardware standpoint, but I want to be enabled for self-defined. I don't want to have a product be purpose-built and then be obsolete in a year. Because that's again the challenge of supply chain management, building hardware. What's your thoughts on that? >> Yeah. Our edge strategy, we double click a little bit is different than the strategy to build for a data center. We want consistency between them, but there's actually five areas of edge that actually are specific to it. The first is the hardware platform itself. Edge hardware platforms are different than the platforms you put in data centers, whether it be a client or the infrastructure underneath it. And so we're already building hardened devices and devices that are optimized for power and cooling and space constraints in that environment. The second is the runtime on that system is likely to be different. Today we use the V Cloud Foundation where that works very well, but as you get smaller and smaller and further away, you have to miniaturize and reduce the footprint. The control plane, we would like to make that consistent. We are using Tanzu and Dell Technologies Cloud Platform to extend out to the edge. And we think that having a consistent control plan is important, but the way you adapt something like Tanzu from the edge is different because it's in a different place. The fourth is life cycle, which is really about how you secure, how you deploy, how you deal with day two operations. There's no IT person out at the edge, so you're not in a data center. So you have to automate those systems and deal with them in a different way. And then lastly, the way you package an edge solution and deliver it is much different than the way you build a data center. You actually don't want to deal with those four things I just described as individual snowflakes. You want them packaged and delivered as an outcome. And that's why more and more of the edge platform offerings are really cloudlets or they're a platform that you can use to extend your IT capacity without having to think about Kubernetes versus VMs versus other things. It's just part of the infrastructure. So all of that tells us that edge is different enough, that the way you designed for it, the way you implement it, and even the life cycle, it has to take into account that it's not in a data center. The trick is to then turn that into an extended multicloud where the control plane is consistent, or when you push code into production with Kubernetes, you can choose to land that container in a data center or push it out to the edge. So you have both a system consistency goal, but also the specialization of the edge environment. Everything from hardware, to control plane, to lifecycle, that's the reality of how these things have to be built. >> That's a great point. It's a systems architecture, whether you're looking at from the bottoms up component level to top down kind of policy and or software defined. So great insight. I wish we had more time. I'd love to get you back and talk about data. We were talking before you came on camera about data. But quickly before we go, your thoughts on AI and the consequences of AI. AI is a consumer. I love that insight. Totally agree. Certainly it's an application. Technology is kind of horizontal. It can be vertically specialized with data. What's your thoughts on how AI can be better for society and some of the unintended consequences that we manage that. >> Yeah, I'm an optimist. I actually, we've worked with enough AI systems for long enough to see the benefit. Every one of Dell's products today has machine intelligence inside of it. So we can exceed the potential of its hardware and software without it. It's a very powerful tool. And it does things that human beings just simply can't do. I truly believe that it's the catalyst for the next wave of business process functionality, of new innovation. So it's definitely not something to stay away from. That being said, we don't know exactly how it can go wrong. And we know that there are examples where corrupted or bad bias data could influence it and have a bad outcome. And there are an infinite set of problems to go solve with AI, but there are ones that are a little dangerous to go pursue if you're not sure. And so our advice to customers today is, look, you do not need to build The Terminator to get advantage from AI. You can do something much simpler. In fact, in most enterprise context, we believe that the best path is go look at your existing business processes, where there is a decision that's made by a human being, and it's an inefficient decision. And if you can locate those points where a supply chain decision or an engineering decision or a testing decision is done by human beings poorly, and you can use machine intelligence to improve it by five or 10%, you will get a significant material impact on your business if you go after the right processes. At Dell we're doing a ton of AI and machine learning in our supply chain. Why is that important? Well, we happen to have the largest tech supply chain in the world. If we improve it by 1%, it's a gigantic impact on the company. And so our advice to people is you don't have to build man autonomous car. You don't have to build The Terminator. You can apply it much more tactically in spaces that are much safer. Even in the HR examples, we tell our HR people, "Hey, use it for things like performance management "and simplifying the processing of data. "Don't use it to hire a bot." That's a little dangerous right now. Because you might inadvertently introduce racism or sexism into that, and we still have some work to do there. So it's a very large surface area. Go where the safe areas are. It'll keep you busy for the next several years, improving your business in dramatic ways. And as we improve the technology for bias correction and management of AI systems and fault tolerance and simplicity, then go after the hard one. So this is a great one. Go after the easy stuff. You'll get a big benefit and you won't take the risk. >> You get the low hanging fruit learn, iterate through it. I'm glad you guys are using machine learning and AI in the supply chain. Make sure it's secure, big issue. I know you guys were on top of it and have a great operation there. John, great to have you on. John Roese, the Global Chief Technology Officer at Dell Technologies. Great to have you on. Take a minute to close out the last minute here. What's the most important story from Dell Technologies World this year? I know it's virtual. It's not face to face. But beyond that, what's the big takeaway in your mind, if you could share one point, what would it be for the folks watching? >> Yeah, I think the biggest point is something we talked about, which is we are in a period of digital transformation acceleration. COVID is bad, but it woke us up to the possibilities and the need for digital transformation. And so if you were on the fence or if you're moving slowly and now you have an opportunity to move fast. However, moving fast is hard if you try to do it by yourself. And so we've structured Dell, we've the six big areas we're focused on. They only have one purpose, it's to build the modern infrastructure platforms to enable digital transformation to happen faster. And my advice to people is, great. You're moving faster. Pick your partners well. Choose the people that you want to go on the journey with. And we think we're well positioned for that. And you will have much better progress if you take a broad view of the technology ecosystem and you've lightened up the appropriate partnerships with the people that can help you get there. And the outcome is a successful digital leader just is going to handle things like COVID and ease disruption better than a digital laggard. And we now have the data to prove that. So it's all about digital acceleration is the punchline. >> Well great to have you on. Great segment, great insight. And thank you for sharing the six pillars and the conversation. Super relevant on what's going on to create new business value, new opportunities for businesses and society. I'm John Furrier with theCUBE. Thanks for watching. (bright music)
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Sasha Kipervarg, LiveRamp | Cloud Native Insights
>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders around the globe, these are Cloud Native Insights. >> Hi, and welcome to another episode of Cloud Native Insights. I'm your host, Stu Miniman. And when we talk about Cloud Native of course, it's not just moving to the cloud as a location, but how do we take advantage of what's happened in the cloud of the changes that need to happen. And this is not only from a technology standpoint, it's an organizational standpoint. And we're also going to touch on the financial implications and something you've probably heard about FinOps, relatively new last couple of years as a term. Of course, the financial engineering cloud has been around for many years and how that ties into DevOps and to help us understand this movement, what's going on really thrilled that we have a practitioner in this space. I want to welcome Sasha Kipervarg. He's a head, the head of Global Cloud Operations in special projects with LiveRamp. Sasha, thanks so much for joining us. >> Thanks very much too, happy to be here. >> All right, so why don't we start off first for those that don't know LiveRamp, I'm sorry, you're in the ad tech space. Maybe just give us a little bit about, you know, the organization and what your team does there? >> Sure, so LiveRamp is in the advertising technology space, and we help connect companies to their customers and send targeted advertising to them. We're based in San Francisco and have engineering teams across the globe, primarily New York, London, China, all over the map, really. And we're a fast growing company, we've gone from perhaps 400 to maybe 12, 1300 employees over the last year and a half. >> Well, you know that whole space is a whole separate discussion. I like when I looked up a little bit about LiveRamp the discussion point is, you know, cookies for eating not for following you, in looking where are you going all over the company. So your role inside LiveRamp, though. Tell us a little bit... You know, we're cloud bits in New York? >> Sure, so I'm responsible for the engineering teams that help other development teams operate in the cloud. So whereas on premise, it would have been a traditional operations team in the cloud. It's basically an engineering team that are experts in all the different areas that other engineering teams need us to be in so that we can express good practices and help them deliver products. >> Great, you actually had a real forcing function for cloud. You know, right now during the global pandemic we've seen lots of acceleration of people looking at cloud, if you could briefly just bring us back as to one of the things that helped push LiveRamp, you know, to go much heavier into cloud. >> Yeah, so we had some initial plans and we were exploring. But what really pushed us over the edge was we had a three to four day outage at our data center here in San Francisco during a heatwave. And during that time, the data center couldn't control their temperature. We had unusually warm temperatures in San Francisco, they weren't that warm. It was like maybe in the, you know, mid 90s. But for the Bay Area in the summertime, you know, where it's usually 70, it was a big deal. And so we had racks of servers going down because it was too hot. And so if we weren't quite convinced before that we certainly were after that, and that made us realize that there were lots of good reasons to be in the cloud. And so we did it. We put together a migration and over the course of a year, we not only containerized but we migrated our environment into GCP. >> I wonder if you could just bring us inside a little bit that move to the cloud, you talk about adopting containerization. You know, your applications, you know, how much of it did you just kind of move there? How much did you build new? Where there some things that you just said, hey, I can kind of, you know, adopt a SAS equivalent, you know, how did your application portfolio look? >> Yeah, so it's probably good to think of them in terms of the infrastructure services that we use in the cloud, and then the customer facing applications themselves. And what we try to do is essentially containerize all of our infrastructure applications. Actually, let me rephrase that. We took the customer facing applications, and we containerize those. Now the applications themselves, did not change but they swapped out their underlying infrastructure for containers, running on the GCP native container service. On the back end of things we use the native services in GCP up as much as possible. So if we were using a database on premise, we tried to use the native database service in the Cloud with Google. I think the one interesting exception to that which we're changing now, in fact, was we decided to run our hundred petabyte Hadoop cluster in the Cloud using our own native service because of some price concerns. Those price concerns have gotten better since time and we're now migrating to Dataproc, which is Google's native Hadoop service. >> Yeah, it's fascinating when you think about just how fast things change in the cloud, new services can become available and as you're alluding to the finances can change significantly over you know, a couple of months or a quarter. Overall, how's the experience been? You know, moving to cloud, though? >> Well, it's been fantastic in some ways, painful in others because, you know, you discover and maybe this is begin to touch on the FinOp stuff like, you discover that you've gone from quarterly planning cycles where you opt to purchase a whole rack of servers, and you implement them over the next quarter or something like that, to making by the second decisions, to spin up resources via command line by developer and spend unlimitless operating expenses. So, it's quite a big shift. And I think a lot of companies are caught, you know, flat footed by it. We certainly work for a little bit. And there's some financial pain that gets expressed. And you know, the question that I would pose to the audience when they think about the cloud is, you know, we think of the migrations and we only think about their technical success, but if you migrate to the cloud and you do it technically and you containerize and it's on schedule, but then you blow your budget, was it really a success? Because ultimately, you know the business needs to be profitable in order for things to work. >> Yeah, absolutely Sasha. So what I've heard you talk about this before is in the pre-cloud model, you met with the budget team quarterly, and it was mostly a look back function. And of course, when you think about leveraging the cloud, things are changing on a fairly regular basis. And are you able to understand what decisions you're making and what the impact will be on you know, next month and next quarters, billing? So bring us inside a little bit as to, you know, that interaction and what that meant to your teams and how they had to think about you know, engineering and finance together? >> Yeah, it's a fantastic question. So, I guess the first thing is, let me let me zoom out for a moment and just make sure that the audience understands that you know, typically it's just engineering leadership, and a fairly small number of maybe high level developers, maybe an architect that get together with finance once a quarter and have a conversation about what they want to spend and how much they want to spend, and where it should be implemented. And that is a fairly regular thing that's been going on for many years. When you move to the cloud, all of a sudden that decision needs to happen on a real time basis. And typically, companies are not set up for that kind of a conversation. There's usually like a large wall between finance and engineering. And it's because you want the engineering teams to be engineers and the finance folks to be doing finance related things. And the two don't really mix all that often. But when you give a developer an API to spend money essentially right, that's what you've done. They don't just spend up resources, they spend money by API. You need to have a real time conversation where they can make trade offs, where you can track the budget, and those expenses shift from something called CapEx to OpEx. And that's treated in a very different way, on the books. Where we are today is we've created what a team, we call it a FinOps practice. But it's a team that's cross functional by nature that sits within engineering that's made up of a FinOps practitioner, person dedicated to the role. And then members of the finance team. And then many other members of engineer and they work together to first, express the cost by helping developers understand what they're actually spending and where they're spending it. And then the system also makes, recommendations about how to optimize and then the developers absorb that information and figure out what they should optimize, do that work. And then the system re-represents the information for them, and lets them know that their optimizations make sense or not from a financial perspective. The way that we've talked to developers, we've discovered that they care about efficiency. They care about efficiency in different ways. They care about CPU efficiency, they care about RAM efficiency. And it turns out, they care about how efficient their application is from a cost perspective to, right? And you can either tell them directly to care about it, or help them become aware. Or you can use proxies, like what I just mentioned about CPU, RAM, disk, network. If they understand how efficient their application is. They have a natural instinct to want to make it better on a daily and weekly basis. It's just sort of baked into their deep engineering persona. And we try to harness that. We try to position things in such a way that they can do the right thing, because most developers want to do the right. >> Yeah, it's really interesting to me Sasha I remember back, you know you go back seven, eight years ago and I looked at cloud models, and how cloud providers were trying to give more visibility and even give guidance to customers as to how they could adjust things to make them more financially reasonable. I've come from the infrastructure side, when I think about you know, deployments in a data center. It was very well understood you had systems engineer work with a customer, they deploy something, they understand what the growth of is expected to be, and if you needed more, more computer, more storage, what the cost of that would be, you understand the you know, how many years you will be writing that off for, but everything's well understood, and as you said, like developers often they've got, n minus one technology, okay, here's some gear you could work on. But finances were clearly written, they were put into some spreadsheet or understood as opposed to the cloud. There is much more burden on the user to understand what they're doing. Because you have that limitless capability as opposed to some fixed asset that you're writing it off. We're huge proponents of ledger than the cloud. And often there are, cost savings by going to the cloud. But it feels like they're also some of this overhead of having to do the financial engineering is an overhead cost that might not be considered in the overall movement to the cloud. >> Yeah, and maybe now is a good time to swing back to the concept of DevOps, right? Because I want to frame FinOps in this concept of having the budget overhead and I want to link it to the Agile, okay. So, part of the reason we moved to DevOps which is an Agile movement that essentially, puts the responsibility of owning infrastructure and deploying it into the hands of the engineers themselves. The reason that it existed was because we had a problem deploying, we had two different teams typically operations and engineering. And one of them would write the code, and they would throw it over the wall to the operations team that will deploy the code. And because they were two different teams, and they didn't necessarily sit together or sometimes even report into the same leadership, they had different goals, right. And when there was a problem, the problem had to cross both of the team boundaries. And so it was slower to resolve issues. And so, people had the bright idea to essentially put the teams together, right. And allow the developers themselves to deploy the code. And of course, depending on the size of the company was structured--or it is structured slightly differently this idea of DevOps. And, essentially what you had was a situation that worked beautifully because if you had two separate teams that all of a sudden became one team that was fully responsible for writing the code, writing the tests and deploying the code, they saw each other's pain, they understood the problem really well. And it was an opportunity for them to go faster, and they could see the powerful thing. And I think that's essentially what made the DevOps movement incredibly successful. It was the opportunity to be able to control their own destiny, and move faster that made it successful. I view FinOps in a similar fashion. It is an opportunity for developers to understand their cost efficiency and deploy in the cloud by API, and do it in a fully responsible way. Everything that we've been talking about related to DevOps, there is a higher goal here. And that is the goal of unit economics, which is figuring out precisely what your application actually costs being deployed and used by the consumer on a unit basis, right. And that is the thing we're all trying to get to. And this FinOps gets us one step closer to that sort of financial nirvana. Now if you can achieve it, or even if you can achieve the basics of it. You can structure your contracts in a different way, you can create products that take better advantage of your financial model. You can destroy certain products that you have, that don't really make sense to operate in the cloud. You can fire customers. You can do a whole variety of things, if you know what your full costs are, and FinOps allows us to do that. And FinOps allows developers to think of their applications in a way that perhaps they never have in a fully transparent, holistic way. Like there's no sense to build a Ferrari, if it costs too much to operate, right. And FinOps helps you get there. >> It's such an important point Sasha. I'm so glad you brought that up, back in the traditional infrastructure data center world, we spent decades talking about Showback and Chargeback and what visibility you had? And of course for the most part, it was, oh well you know, that sunk costs or something that facilities takes care of. I'm not going to work at it and therefore, we did not have a clear picture of IT and how it really impacted the bottom line of business. So FinOps as you said, help move us towards that ultimate goal that we know we've had for years. I want to tease on that thing that you mentioned there, speed. We understand that, absolutely speed is one of the most important things, how do we react to the business? How to react to the customer, as close to real time as possible? How do you make sure that FinOps doesn't slow things down? If I'm an engineer, and I need to think about oh, wait. I've been told that, the best code to write is no code. But, I have to constantly think about, am I being financially sound? Am I doing that? How do we make sure that this movement doesn't slow me down, but actually enables me to move forward faster? >> Yeah I mean, let me mention a couple of things there. The first is that, what I alluded to before, which is that if you don't think about this as a developer, it's possible that the finance folks in the company could decide well hey, operating the cloud doesn't make financial sense for us. And so we're not going to do it and we're going to go back to data center and you maybe that's the right business move for some businesses who aren't growing rapidly, for whom speed and flexibility isn't as important. Maybe they stay in the data center or they go back to a data center. And so like, I would think a developer has stakes in the game, if they want to be flexible, if they want to continue to be flexible. And from a company perspective, like we... You know, this idea still being sort of fleshed out and even within the FinOps movement, like there is a question of how much time should a developer spend thinking about costs stuff? I'll tell you what my answer is, and perhaps I can touch on what other people think about it as well. My answer is that it's best to be transparent with developers as much as possible and share with them as much data as we possibly can, the right kind of data, right? Not overwhelm them with statistics, that help them understand their applications and applications efficiency. And if when you are implementing a FinOps practice within your org, if you get the sense that people are very touchy, and they're not used to this idea of talking about cost directly, you can talk about it in terms of proxies, right. And as I mentioned before, CPU, RAM, disk, network. Those are all good proxies for cost. So if you tell them hey, your application is efficient or inefficient on these different dimensions, go do something about it, right. Like, when you build your next architecture for your application, incorporate efficiencies across these particular dimensions. That will resonate and that will ensure that developers don't feel like it's hampering their speed. I think the cultural shift that FinOps emphasizes is key. This, helping developers get the high level understanding of why we're doing what we're doing and why it's important and embedding it into their not only their architectural design, but their daily operations. That is the key, like FinOps has multiple pieces to it. I think it's successful because it emphasizes a system that's made up of governance practices, rules that tell you how you should behave within the system. Tools like a CMP, and we can talk about that in a bit. But essentially, it's a cost management platform which is a tool that is designed to figure out what you're spending and express it back to you. It's designed to create anomalies and there's a whole segment in the marketplace of these different kinds of tools. And then of course, the cultural shift. If you can do all three at your organization whether you want to call it a FinOps or not, you're going to be set up for success and it will solve that problem for you. >> So Sasha, one of the things I've really enjoyed the last decade or so is it used to be that IT organizations thought what they were doing was, the differentiator and therefore, they were a bit guarded about what they would share. And of course, these days leveraging cloud leveraging open source, there is much more collaboration out there. And LiveRamp, not only is using FinOps, but you're a member of the FinOps Foundation, which has over 1500, individual members participating in that oversaw by the Linux Foundation, maybe bring us in a little bit as to, why LiveRamp decided to join this group. And, for final word on really kind of the mission of the FinOps Foundation. >> Yeah, I mean as members of the audience might know, the FinOps Foundation recently moved to the Linux Foundation, and I think part of that move was to express the independence of the FinOps Foundation, it was connected to a company in a CMP space before and I think J.R and the team made a wonderful decision in doing so. And I wanted to give a shout out to them. I'm very excited about the shift, and we look forward to contributing to the codebase and all the conversations. In terms of how we discovered it. I was feeling the pain of all these different problems of being, over my budget in the cloud. And, I had arrived at like this idea of like, I needed a dedicated person, a dedicated team that was cross-functional in order to solve the problem. But, on a whim, I attended a FinOps course at a conference and Mike Fuller, who was the author or one of the authors of the FinOps book, along with J.R. was teaching it and I spent eight hours just in like, in literal wonder thinking holy crap this guy and whoever came up with this concept put together and synthesized all of the pain that I had felt and all the different things I thought about in order to solve the problem in a beautiful, holistic manner. And they were just presenting it back to me on a platter, back to everyone on a platter and I thought that was beautiful. And the week that I got back to work from the conference, I put together a presentation for the executives to position a FinOps practice as the solution for LiveRamps budgetary cloud pain. We went for it, and we... It's helped us, it's helped lots of other companies. And, I'm here today partly because I want to give back because there's so much that I learned from being in the Slack channel. There's so much that I learned by reading the book, things that I hadn't thought of that I hadn't experienced yet. So I didn't have the pain. But you know, J.R and Mike, they had all interviewed, hundreds of different folks for the book, got lots of input, and they were talking about things that I hadn't experienced yet, that I was going to. And so I want to give back, they clearly want to give back. And I think it's, a wonderful, a wonderful practice, a wonderful book, a wonderful Slack channel. I would recommend that anyone facing the budgetary challenge in the cloud, join the organization There is a monthly conversation, where someone presents and you learn a lot from doing it. You learn problems and solutions that you perhaps wouldn't have thought of, so I would highly recommend it. >> All right, well Sasha thank you so much for sharing your story with our community and everything that you've learned and best of luck going forward. >> Thanks very much Stu. It's great to talk. >> Alright, and if you want to learn more about what Sasha was talking about, Linux Foundation it is this finops.org is their website. Linux Foundation, of course theCUBE. Cloud Native, big piece of what happens and what we're doing will be at theCUBEcon, CloudNativeCon shows this year. Look for more interviews in this space. I'm Stu Miniman. And look forward to hearing more about your Cloud Native Insights. (upbeat music)
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Aviatrix Altitude - Panel 4 - System Integrators
>>from Santa Clara, California. In the heart of Silicon Valley, it's the queue covering altitude 2020. Brought to you by aviatrix. >>Okay, welcome back. Altitude 2020 for the digital event for the live feed. Welcome >>back. I'm John Furrier with the Cube with Steve Mullaney, CEO aviatrix for the next panel from global system integrators of folks who are building and working with folks on their journey to multi cloud and cloud native networking Got a great panel. George Buckman with D XY and Derek Monaghan with W W t. Welcome to the stage. >>Okay, right. Yeah. Yeah. >>Okay. You guys are the ones out there advising, building and getting down and dirty with multi cloud and cloud native networking. We just heard from the customer panel You can see the diversity of where people come into the journey of cloud. It kind of depends upon where you are, but the trends are all clear. Cloud native networking, Dev. Ops up and down the stack. This has been the main engine. What's your guys take of the journey to multi cloud what you're seeing? No. >>Yeah, it's critical. I mean, we're seeing all of our enterprise customers enter into this. They've been >>through >>the migrations of the easy stuff, you know? Now they're trying to optimize and get more improvement. So now the tough stuff is coming on, right? And you know, they need their data processing near where their data is, so that's driving them to a multi cloud environment. >>We heard some of the edge stuff you guys are. You're seeing this movie before, but now it's >>a whole new >>ballgame. What's your take? >>Yeah, so I'll give you a hint. Our practices not called the cloud practice. It's the multi cloud practice. And so if that gives you a hint of how we approach things very consultative. And so when we look at what the trends are a little over a year ago, about a year ago we're having conversations with customers. Let's build a data center in the cloud. Let's put some VP sees that sort of firewalls. Put some DNS and other infrastructure out there, and let's hope it works. This isn't a science project, so we're trying to, We're starting to see is customers are starting to have more of a vision. We're helping with that consultative nature, but it's totally based on the business, and you got to start understanding how the lines of business are using the APS. And then we evolve into that next journey, which is a foundational >>approach to what are some of the problem statement that your customers are solving when they come to you? One of the top things that are on there, my house to the ease of use, agility, all that stuff. But what specifically they did, digging into >>some complexity? I think when you look at a multi cloud approach, in my view is network requirements are complex. You know, I think they are. But I think the approach can be Let's simplify that. So one thing that we try to do and this is how we talk to customers. Let's just like you. Simplifying aviatrix simplifies the automation orchestration of cloud networking. We're trying to simplify the design, the planning, implementation of infrastructure across multiple workloads across multiple platforms. And so the way we do it is we sit down. We look at not just use cases and not just the questions in common. We anticipate we actually build out based on the business and function requirements. We build out a strategy and then create a set of documents. And guess what? We actually build in the lab. And that lab that we platform built proves out this reference architecture actually >>work? Absolutely. We we implement similar concepts. I mean, they're proven practices. They work great. So, >>George, you mentioned that the hard part is now upon us. Are you referring to networking? What specifically are you getting? And Terrence is the easy part. Done that before the >>enterprises themselves, migrating their more critical APS or more difficult taps into the environments. You know, they just we just scratched the surface. I believe on what enterprises they're doing to move into the cloud, to optimize their environments, to take advantage of the scale and speed, to deployment and to be able to better enable their businesses. So they're just now really starting the >>you get. You guys see what I talked about in terms of the Cambrian explosion? I mean, you're both monster system integrators with, you know, top fortune Enterprise customers, you know, really rely on you for guidance and consulting and so forth and deploy their >>networks. Is that something that you have seen? Does that resonate? Did you notice a year and 1/2 ago. All of a sudden, the importance of cloud for enterprise shoot up. >>Yeah. I mean, we're seeing it in our internal environment. You know, we're a huge company or those customer zero r and D. So we're experiencing that internal, Okay? Every one of our other >>customers. So I have another question, but I don't know the answer to this. And the lawyer never asked the question that you don't know the answer to, but I'm gonna ask it anyway. DXC and WWD massive system integrators. >>Why aviatrix >>So great question, Steve. So I think the way we approach things, I think we have a similar vision of similar strategy. How you approach things, how we approach things, that world wide technology number one. We want to simplify the complexity. And so that's your number. One priority is let's take the networking, but simplify it. And I think part of the other point I'm making is we have ah, we see this automation piece as not just an afterthought anymore. If you look at what customers care about, visibility and automation is probably the top three. Maybe the third on the list and I think that's where we see the value. Now I think the partnership that we're building and what I would I get excited about is not just putting years in our lab and showing customers how it works is co developing a solution with figuring out Hey, how can we >>make this better? Visibility's a huge thing In security alone network. Everything's around visibility. What automation you see happening in terms of progression, Order of operations, if you will. What's the low hanging fruit? What are people working on now? What are you What are some of the aspirational goals around when you start thinking about multi cloud and automation? Yep. So I wanted to get back to answer that question. >>I want to answer your question. You know what led us there and why aviatrix, you know, in working some large internal I t projects and looking at how we're gonna integrate the solutions, you know, we like to build everything with recipes where network is probably playing catch up in the Dev ops world, but with a Dev ops mindset looking to speed to deploy support all those things. So when you start building your recipes to take a little of this, a little of that, and you mix it all together. Well, when you look around, you say, Wow, look, there's this big bag of 88. Let me plot that in. That solves a big part of my problems that I have to speed to integrate, speed to deploy and the operational views that I need to run. This. So that was the 11 years about reference architectures. Yeah, absolutely. So, you know, they came with a a full slate of reference architectures already out there and ready to go. That fit our needs. So it's very, very easy for us to integrate those into our recipes. What >>do you guys think about all the multi vendor interoperability conversations that have been going on? Choice has been a big part of multi cloud in terms of, you know, customers want choice didn't put a workload in the cloud that works. But this notion of choice and interoperability has become a big conversation. >>It is, and I think, the approach, and that's why we talk to customers. It's let's let's speed and the risk of that decision making process, and how do we do that cause interoperability is key. You're not just putting. It's not just a single vendor. We're talking, you know, many, many vendors. I mean, think about the average number of cloud applications. The customer uses a business and enterprise business today. You know, it's it's above 30. It's skyrocketing. So what we do and we look at it from the interoperability approach is how to things Inter operate. We test it out, we validate it. We build a reference. Architectures says. These are the critical design elements. Now let's build one with aviatrix and show how this works with aviatrix. And I think the important part there, though, is the automation piece that we had to it in visibility. So I think the visibility is what I see. Lacking cross >>industry today, Cloud native, that's been a big topic. Okay, in terms of aviatrix that you guys see them coming in, they're one of the ones that are emerging and the new brands emerging with multi cloud. You still got the old guard incomes with huge footprints. How are customers dealing with that kind of component and dealing with >>both of them? Yeah. I mean, where we have customers that are ingrained with a particular vendor. And, you know, we have partnerships with many vendors. So our objective is to provide a solution that meets that client. >>And you they all want multi vendor. They all want interoperability. Correct. Alright. So I got to ask you guys a question. What? We're defining day two operations. What does that mean? I mean, you guys are looking at the big business and technical components of architecture. What is day to operations? I mean, what's the definition of that? >>Yeah. So I think from our perspective, my experience, we, you know, day to operations, whether it's not just the, you know, the orchestration piece and setting up and let it lot automate and have some, you know, change control. You're looking at this from a data perspective. How do we support this ongoing and make it easy to make changes as we evolved. The cloud is very dynamic. The the nature of how the fastest expanding the number of features is astonishing trying to keep up to date with number of just networking capabilities and services that are added. So I think Day two operations starts with a fundamental understanding of, you know, building out supporting customers environments and making it the automation piece Easy >>from from, you know, distance. Yeah, and you know, taking that to the next level of being able to enable customers to have catalog items that they can pick and choose. Hey, I need this network connectivity from this cloud location back to this on Prem and being able to have that automated and provisioned just simply by ordering >>for the folks watching out there. Guys take a minute to explain, As you guys are in the trenches doing a lot of good work. What are some of the engagement that you guys get into? How does that progress? What is the what's what happens there? They call you up and say, Hey, I need a multi cloud or you already in there and >>take us through. Why? How >>someone can engage to use a global less side to come in and make this thing happen? What's the typical engagement look like? >>Yeah, So from our perspective, we typically have a series of workshops and a methodology that we kind of go along the journey Number one. We have a foundational approach and I don't mean foundation, meaning the network Foundation That's a very critical element. We got a factor in security. We got a factor in automation. So we think about foundation. We do a workshop that starts with education. A lot of times we'll go in and we'll just educate the customer. What is VPC share? You know what is a private Lincoln Azure? How does that impact your business? We have customers. I want to share services out in an ecosystem with other customers and partners. Well, there's many ways to accomplish that. So our goal is to understand those requirements and then build >>that strategy with them. Yeah, I mean, I'm one of the guys. It's down in the weeds making things happen. So I'm not the guy on the front line interfacing with the customers every day. But we have a similar approach. You know, we have a consulting practice that will go out and apply their practices to see what >>and when do you parachute in? >>Yeah, And when I say is I'm on the back end working with our offering. Development leads for the networking. So we understand are seeing what customers are asking for and we're in the back end developing the solutions that integrate with our own offerings as well as enable other customers that just deploy quickly to meet their connectivity needs. So the patterns air similar. >>All right, final question for you guys. I want to ask you to paint a picture of what success looks like. And you know, the name customers, you know, to get and reveal kind of who they are. But what does success look like in multi cloud? You paint a picture for the folks here and watching the livestream. If someone says, Hey, I want to be multi cloud. I have my operations agile. I want Full Dev ops. I want program ability. Security built in from day zero. What does success look like? Yeah, >>I think success looks like this. So when you're building out a network, the network is a harder thing to change than some other aspects of cloud. So what we think is even if you're thinking about that second cloud which we have, most of our customers are on to public clouds. Today they might be dabbling is you build that network foundation an architecture that takes in consideration where you're going. And so once we start building that reference architecture out that shows this is how to approach it from a multi cloud perspective, not a single cloud. And let's not forget their branches. Let's not forget our data centers. Let's not forget how all this connects together cause that's how we define multi cloud. It's not just in the cloud, it's on Prem and it's off Prem. And so, collectively, I think the key is also is that we provide them in HLD. You got to start with a high level design that can be tweaked. You go through the journey, but you got to give a salad structural foundation and that networking, which we think most customers think as not not the network engineers put as an afterthought. We want to make that the most critical >>element. Before you start the journey, George, from your seat had a success look for you. >>So you know, it starts out on these journeys often start out people not even thinking about what is gonna happen with what their network needs are when they start their migration journey to the cloud. So I want the success to me. Looks like them being able to end up not worrying about what's happening in the network when they move to the cloud. >>Guys, great insight. Thanks for coming on. Sharing a round of applause for the global >>system integrators, right? >>Yeah, yeah, yeah, yeah.
SUMMARY :
Brought to you by aviatrix. Altitude 2020 for the digital event for the live feed. to multi cloud and cloud native networking Got a great panel. Yeah. It kind of depends upon where you are, but the trends are all clear. I mean, we're seeing all of our enterprise customers enter into this. the migrations of the easy stuff, you know? We heard some of the edge stuff you guys are. What's your take? And so if that gives you a hint of how we approach things very consultative. One of the top things that are on there, I think when you look at a multi cloud approach, in my view is network requirements are complex. We we implement similar concepts. And Terrence is the easy part. into the environments. system integrators with, you know, top fortune Enterprise customers, Is that something that you have seen? that internal, Okay? So I have another question, but I don't know the answer to this. of the other point I'm making is we have ah, we see this automation piece What are you What are some of the aspirational goals the solutions, you know, we like to build everything with recipes where network is probably playing catch part of multi cloud in terms of, you know, customers want choice didn't put a workload And I think the important part there, though, is the automation piece that we had to Okay, in terms of aviatrix that you guys see them And, you know, we have partnerships with many vendors. So I got to ask you guys a question. starts with a fundamental understanding of, you know, building out supporting customers environments and Yeah, and you know, taking that to the next What are some of the engagement that you guys get into? How of go along the journey Number one. So I'm not the guy on the front line interfacing So the patterns air similar. I want to ask you to paint a picture of what success looks like. It's not just in the cloud, Before you start the journey, George, from your seat had a success look for you. So you know, it starts out on these journeys often start out people not even thinking about what Sharing a round of applause for the global
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Matt Cain, Couchbase | CUBEConversation, November 2019
(upbeat music) >> From our studios in the heart of Silicone Valley Palo Alto, California. This is a CUBE conversation. >> Hello everyone. Welcome to this CUBE conversation here at our Palo Alto CUBE studios. I'm John Furrier, host of theCUBE. Got a great conversation here with Matt Cain, CEO of Couchbase. Matt, welcome to theCUBE. >> John, thanks for having me here. >> So it's great to have you on because we've been following Couchbase really from the beginning but in 2011 that was the big movement with Couchbase and Membase coming together. Since then quite a tear. Couple of things, one from a business standpoint, good mix of you guys. And then you've got the cloud trend just absolute change the game with scale. So enterprise is now a reeling, cloud is there, the roll of data's changed. Now data's now a part of everything. This has been a big part of the successful companies in this next cloud 2.0 or this next shift. Give us an update on Couchbase. What's going on with the company? You've been the CEO for a couple of years, what's new? >> Yeah, so I'm 2 1/2 years in, John. It's been a great ride so far. Let's talk a little bit about how successful the company is and then we'll spend some time on the market. We just finished the first half of our fiscal year and the business is on a phenomenal trajectory. We're up 70% year on year. Average contract values up 50%. Total contract value up over 100%. We now call 30% of the Fortune 100 customers. So in terms of business success we're really proud of what we're able to do and the problems that we're solving for our customers. The backdrop, and what we're so excited about is the market transition that we're participating in. And it's our belief at Couchbase that the world of databases represents the single biggest market transition that's going to occur in technology over the next couple years. And I think there are two fundamental drivers behind that transition which you talked about. One of them is a technology disruption and the other is business disruption. On the business side we believe deeply in digital transformation or the fourth industrial revolution. And we spend our time going around the world talking to enterprise customers and everyone of 'em is figuring out how to use technology to get closer to their customers and change their business. In order to do that they need to build next generation applications that change our customer experience as both professionals and our personal lives. To enable that though, you need a completely different approach to the database. And how you manage the underlying data to enable those experiences and Couchbase sits at the intersection of those two transitions. >> Want to get into some of the database software dynamics from being a software company, a database company. You guys are, you're on a good wave, you've got a good surfboard as we say in California. But the couple of things I want to get your thoughts on, you see the database market like the oracles of the world. The database that rules the world, that's changed. Now there's multiple databases out there. Different needs for different workloads. And then you've got open-source. So you've got the two things going on I want to get your reaction to. One is the changing landscape of the database market. And two, the impact of open-source because both have been changing and growing and evolving. What's your reaction to those two dynamics? >> So let's talk databases first. I think to reflect on databases one needs to think about the applications that those databases have been architected to support. And if you look at legacy solutions, legacy systems, it was really built on relational technology. And the applications those were optimized for and have been really running for the last many decades were big monolithic applications. And I like to say the implementation of one of those at a large financial firm in New York probably wasn't much different than a consumer company in Seattle. That is changing now in the world of microservices and customer experiences and applications demand a different type of database. And so as we think about what is an application literally everything that we do between the human world and the digital world goes via an application. Whether it's our, you know, checking our banking statements, how we engage with our health care provider, how we travel, how we buy things, whether we're in a store or we're doing it from the comfort of our home. Everything is via an application and what we've come to expect is I want that application to work my way which is different than your way. Well that's a very different thing than legacy applications that were built for CRM or ERP and so databases are going through this big transformation because of that business transition that I talked about where we as consumer are demanding different ways of engaging. And if you look at enterprise success in digital transformation it's very tied to the experiences that they're creating which necessitate a database that is capable of handling those. So we're seeing a massive shift in database technologies or proliferation of new companies that are supporting next generation applications. With respect to open-source, when I talk to enterprises they want the flexibility of a new way of acquiring technology. And people are very used to, "I want to examine things "in the way I want to learn about it. "And I want to play with technology "to make sure that it's going to meet my needs." In the case of databases, does it have the scale and performance? Does it have the usability? And so as an open-source company we want to enable our application developers, our enterprise architects, our dev-ops teams to use the technology and see what's it like. And I think enterprises really appreciate that model. So I think open-source is not only unique to databases, it's how enterprises want to-- >> And certainly is growing and changing as well. So you mentioned open-source and databases. I want to get your thoughts on the cloud impact because if you look at the success of Amazon which I call them the leaders and they won the cloud 1.0 game, or the first inning, or the first game of the double header as some say. APIs led itself well to decoupling and creating highly cohesive workloads. Using APIs and (mumbles). There you got to store data in the databases. You might have one workload with one database and another workload using other databases. So have you have a diverse database landscape. >> For sure. >> So that's kind of out there. So if that's the case how do I as an enterprise deal with this because now I'm thinking, "Okay, I want to stitch it all together. "I got to maintain security. "Now I'm dealing with multiple clouds." It's become a discussion and design point for dealing with all these new dimensions. What's the mind of the customer in all this? >> Yeah, and on top of that I want to do it without dramatically increasing my total cost of ownership. And so I talk a lot to enterprises that represent that very challenge. What they say is I have to change the customer experience. In order to do that I need to understand who they are. What are their preferences? What inventory do I have as an organization? What do I have in physical locations? What we talk about is different data silos. And the reality is data has been in those silos for a long time and in some cases it's not coming out anytime soon. So one of the new approaches with data platforms is how do I take advantage of existing investment and infrastructure and layer in new technology platforms that can sit between the application and the legacy systems? And then you can suck that data into a data store that is helping feed the applications on a real time basis whether that's in the cloud or out to the edge. And Couchbase is one of the examples of a database that can handle that but can handle it at scale unlike any other company on the planet. So when we talk to customers it's how do you extract all that different information which has rich potential if they application logic can present it in a way that's customized but do that in a way that's constantly on, available from anywhere in the network topology and reliable. So it is a challenge and it's one of the greatest computer science challenges in the enterprise right now. >> On that point I want to ask you, what's the number one story or trend that people should be paying attention to? >> Yeah, so you asked a question on cloud, which I think is fundamental, and enterprise is like pay as you go models and utilization based economics which make complete sense. A lot of the architecture therefor is being driven in a centralized manor. So bring information into centralized cloud take advantage of bundling effects. I believe that one of the best kept secrets if you will or biggest trends that people aren't spending as much time on is edge. If you think about us in this studio right now there isn't a cloud sitting behind us and yet you're working on your machine, I was on my device a moment ago and I'm expecting real time information across all my applications. We are constantly manipulating, moving, accessing data and we expect to be able to do that at all times. Well in order to do that at the scale in which we're talking you have to have database technology at the edge. And by definition if you're expecting a roundtrip of data processing, which you're potentially doing, is increasing latency. And that's if you have a reliable connection. If you don't have a reliable connection you're dead in the water with it with that application. So if you think about the future of healthcare, if you think about next generation retail, if you think about connected homes and connected cars, the reality is we're going to expect massive processing of data out at the edge. And I think data platform companies have to be mindful of what they're architecting for. Now Couchbase is uniquely positioned in NoSQL databases that we can run in any public cloud and we can run that same platform out to the edge and orchestrate the movement of applications and data between every point of the network topology. And that's when our enterprises say, "Wow, this is game changing technology "that allows me to serve my customers "the way they want to be served." >> Most people might not know this about you, and I'm going to put you on the spot here, is that you had almost a 10 year run at Cisco. >> Yeah, that's right. >> From the 2000 timeframe. Those were the years that Cisco was cutting its teeth into going from running the internet routes to building application layers and staring see... And the debate at that time was should Cisco move up the stack. I'm sure you were involved in a lot of those conversations. They never did and they're kind of staying in their swim lane. But the network is the network and we're in a distributed network with the cloud, so the question is what is the edge now? So is the edge just the network edge? Is it the persons body? Is it the wearable? How do you guys define the edge? >> I think the edge is constantly being pushed further and further, right? One of the things that we talk a lot about is mobile devices, right? If we think about the device that we as humans ultimately touch at the end where we're not dependent on sensors and things, it is our mobile devices and we all know the impact that's had. I'd be willing to bet you that cup of coffee that you have Couchbase database running in your mobile device because we can actually embed it inside the application and allow the application architect to determine how much data you want to use. But the way we've architected things is we think for the future. This isn't just mobile devices, this is the ability to put things directly into sensors. And if we think about how applications are working the amount of data that you can draw with machine learning algorithms, which we've enabled in our latest release, imagine a world where we're embedding a database instance inside of a sensor. So companies aren't quite there today, but we're not that far off where that's going to be the case. >> Well I bring up the Cisco example because you obviously at that time the challenge was moving packets around from point A to point B. You mentioned storage, you store things from here to there. Move packets around in point A to point B. That's the general construct. But when we think about data they're not packets you're talking about sometimes megabytes and betabytes of data. So the general theme is don't move data around the network. How does that impact your business? How does that impact a customer? Because okay they maybe have campuses or wide area networks or SD-WAN, whatever they got. They still want a instrument, they still want to run compute at the edge, but moving the data around has become persona non gratae in **. So how do people get around that? What's the design point? >> So you and I remember these examples when we use to go into conference rooms and ask for ethernet cables, right? The days of what is my wifi connectivity weren't there yet. If we think about that philosophical challenge that was I'm used to a certain experience with connectivity, how do I enable that same connectivity and performance as I get further and further away from the central topology? And so what we did at Cisco is put more and more sophistication into branch routing and make sure that we had reliability and performance between all points of the topology. The reality is if you were to take that same design approach to databases, what you end up with is that centralized cloud model which a lot of companies have chosen. The problem with it occurs when you're running truly business critical applications that demand real-time performance and processing of massive applications. And so-- >> Like what, retail? >> Yeah. So at Couchbase what we've decided to do is take the data logic where the data resides. So we actually now call four of the top 10 retailers in the world customers. And what they are doing is changing our experience as consumers. Omnichannel. When I walk into a store, imagine if you're at a do-it-yourself retailer, somethings popped off the back of your washing machine and you say, "I don't know how old the washing machine is. "I don't know what the part is." Go into one of these mega stores that we know, with the application now via Couchbase in a mobile phone I could take a picture of that. With machine learning algorithms I'm now running technology to say, "Do I have this in inventory?" "What is it compatible with?" "Oh, and it happens to be on aisle 5." Or, "We don't have it and we're going to ship it out." I mean that's game-changing stuff. Well to enable that use case I need to understand who you are. I need to know what you've bought before. I need to understand our product catalog, what things are compatible with. You're literally storing, in that case, three or four billion instances in a data store that you need to access on a real-time basis. >> In milliseconds. >> In less than 2 1/2 second millisecond response rates. To make the challenge even more exciting, those customers come to us and they say, "Well what if there's a hurricane?" "What if there is no internet connectivity?" "What if I don't have a cellular connection?" I still want my users to have a great customer experience. Well now all of a sudden that isn't an extension of a cloud, that becomes it's own cloud. Now to orchestrate the movement of information and applications from that point and have consistency across all your other stores, you need to figure out orchestrating applications, orchestrating massive amounts of data, having consistency. And so the way to do it, bring the data logic where the data resides and then really understand how applications want to move things around. >> So first of all, my database antenna goes up. The comparison of the old days was you had to go to a database, run packets across the network, access the database, do a lookup, send it back and then go back again. >> Right, right. And that's not possible. That's interesting modern approach. But you also mentioned all that complexity that's involved in that. Okay, no power or no connectivity you have to have an almost a private cloud instance right there. I mean this is complex. >> Very complex. >> And this is some of the kinds of things we saw with the recent Jedi proposal that Amazon and Microsoft fought over. Microsoft won to deal with the battle fields. All this complexity where there's no bandwidth, you got to have the data stored locally, it's got to use the back hall properly. So there's a lot of things going on in the system. There's a lot to keep track of. How do you guys manage that from a product standpoint because there's somethings are out of your control. >> Yeah. >> How does Couchbase make that scale work? >> So that's a great question. Let me again complete the problem statement which is databases need to account for all that complexity but application developers and dev-ops teams don't want to deal with the specifics of a database. And so when we're selling into enterprises at this magnitude we need to be very relevant to application developers where they want speed and agility and familiarity of tools they know and yet we need to have the robustness and completeness of a platform that can literally run business critical applications. And so part of the power of Couchbase is that we engineer with extreme elegance, that we put a lot of that sophistication into the database and our job is to write the code that manages that complexity. But what we also do is we go to enterprise and we say we give you the full power of this NoSQL engine that is in memory, shared nothing, scale out, highest performance on the planet but we allow you all the power and familiarity of the language you know which is SQL. You've got this, I'm sure back to your database education you were familiar with, SQLs a programing language, well there's an entire world of database people and architects that understand that as an interface. So how do I account for that complexity but then go to you and say, "You know that language "that you've been speaking the whole time "talking to your old database? "Well you can speak with that same language "on your new database." And that's how you can really break through enabling customers to modernize their applications with all this complexity but do so in a way that they're comfortable with and is aligned to the skills that they-- >> So you extract away the interface, or language NoSQL I know there are others and modernize onto the covers? >> Correct. >> And at scale? >> At the highest scale. >> All right, I got to ask you about multi-cloud because multi-cloud is something that we were talking before we came on camera around cloud sprawl, inheriting clouds, M&A. Companies have multiple clouds they're dealing with but no one's, well my opinion, no one's architecting to build the best multi-cloud system. They're dealing with multi-clouds and design point which you mentioned which is interesting. I want to get your thoughts on this because you're hearing a lot of multi-cloud buzz. And it's a reality but it's also a challenge for application developers. And I want to get your thoughts on this. How should people thinking about multi-cloud in your opinion? >> Yeah, so my perspective starts with what we hear from our customers. And our customers say for truly business critical applications that they are running their business on, whether it's core booking engines, customer platforms, the touchpoint between users and stores, they say, "Look, I need to design a system "that's reliable and higher performing "and public cloud is a reality. "At the same time I have legacy data center on-prem, "I've got things out at the edge," and so they have to architect a multi-cloud, hybrid cloud, and distributed environment. And so depending on the layer of the stack that you're in I think the cloud companies would talk about their multi-cloud strategy. I come at it a different way which is how do we build a data platform that supports the applications that demand a hybrid multi-cloud environment? And so when we have a certain application that's running on-prem, how do we alive for a reliable failover instance to be running in a public cloud? To me that is truly fulfilling on the demands that enterprises have. And so I think multi-cloud is a strategy of all enterprises. Giving the flexibility with things like Kubernetes to avoid cloud lock in. Making sure your system can handle migration of workloads and active, active, active, passive scenario. I think that's our approach to multi-cloud. >> It's interesting, again back to this Jedi thing which was front and center in the news. Kind of speaks to the modern era of what the needs are. The Department of Defense has a multi-cloud strategy, they have multiple clouds, and well turns out Microsoft might be the sole source. But their idea was it's okay to have a sole source cloud for a workload but still deal within a multi-cloud framework. What's your thoughts on this? Some people are saying, "Hey, if you've got a workload "that runs great on cloud, do it." >> Yeah. I don't want to make that decision for the enterprise, I want them to determine what the best instance is based on the application that they're enabling. So I ask all my enterprise customers, "How many applications do you have in your environment?" Thousands of applications. It would be wrong for me to go dictate and say, "Well I have the answer "for every one of those applications." Instead we want to build a sophisticated platform that says look, if these are the requirements, the performance requirements, run your database in this instance and you determine if that's the best for you. If you have a legacy application that needs an underlying mainframe or relational database, that's fine. We're not asking you to forklift upgrade that. Put the database in there that's going to give you the performance and requirements you want. And so again, it's where do application developers want to stand up their application for the best performance? I'll tell you what, in the 2 1/2 years I've been at Couchbase I've sat down with Fortune 100 CIOs that have absolutely told me, "Here is our cloud strategy "with public cloud vendor number one." Come back two years later and they said, "We have shifted for X, Y, and Z reason "and we are going to public cloud vendor number two." If we had chosen one specific deployment and not given thought to how enterprises are eventually going to want to have that flexibility we would be having a very different conversation. And so when we talk about we're enterprise class, multi-cloud to edge, NoSQL database, it's giving enterprises this flexibility at a database-- >> So on that example of I went with cloud number one and then moved to cloud number two, was that a I'm stopping with cloud one going to cloud two or I'm going to move a little bit to cloud two or both? >> I think it varies depending on the CIO that you're talking to. It could be they didn't handle GDPR the way I wanted to or it could be they're not deployed in a certain geographic reason. It could be-- >> Capabilities issue. >> Capabilities. Could be business relationship. You know, I have a particular commercial relationship over here therefor I have an incentive to move here. Some of 'em have dual strategies, so I think it's very dangerous for companies like us to try to-- >> Beauty's in the eye of the beholder as I always say with cloud. You pick your cloud based on what you're trying to do. Final question, security obviously, cloud security you're seeing. Amazon just had a recent even called re:Inforce which was I think the first cloud security show, RSA, there's a bunch of other shows that go on, they're all different. But security clearly is being baked in everywhere. Kind of like data, kind of horizontally embedded, need real time, you need a lot of complexity involved. They want to make it easier. What's your view on how security is playing out for Couchbase? >> Look, it's a paramount design principle for us. And we think that to build a database for business critical applications you need to have reliability, you need to have performance, you need to have scalability, you have to have security. So it's part of how we think about every component from cloud to edge and everything in between. How do we have encryption? How do we have multi-factor authentication? How do we ensure that not just securing the data itself, but how do we give the operational controls to the database teams to orchestrate the movement of data and synchronize it in a reliable way. So absolutely important to us because it's important to our customers. >> Awesome. Matt Cain, CEO of Couchbase here inside theCUBE for CUBE conversation. Matt, I want to give you a chance to get the plug in for the company. Give the pitch if I'm a customer or prospect. Hey Couchbase I heard a little buzz. You guys got momentum going on, got good references. What's the pitch to me? >> Yeah so look, Couchbase is the only company on the planet that can make the following claim. We bring the best of NoSQL with the power and familiarity of SQL in one elegant solution from the public cloud to the edge. So let me walk through that. Our architecture was enabled for the highest performance in the world. Billions of documents. We have a customer who on a daily basis is running 8 million operations per second with less than two millisecond response time. Their business is running on Couchbase. You can't do that if you have the best data schema, the architecture for scalability, scale out, do that at high total cost of ownership. At the same time we want to bring the familiarity of programing languages that people know so that application developers don't have a big barrier to entry in deploying Couchbase. And that's where we've uniquely enabled the SQL query language for both query's, our operational analytics capability, that combination is extremely powerful. To be able to run in anyone of the public clouds, which we do via the marketplace or customers bring in their own nodes to their instances knowing that that's a changing thing per our conversation. But having a seamless integrated platform where you can run the same query in the public cloud as you can at the edge and then synchronizing that back together, that is a very powerful thing. One elegant platform we have, you know, we're a multi-model database. We can run a key-value cache, we can run a JSON database. We give you advanced querying, we give you indexing. To do that in one integrated platform no one else has thought about that and future proof their solution. Let me give you an example of how that all wraps up. One of the more innovative industries right now believe it or not, are cruise lines. And so we talk about digital transformation which is by definition customer experience. Well if you're in the cruise line business, if you're not creating a great customer experience, it's not like airline travel where you've got to get from point A to point B so you chose the best. This is I'm opting for an experience if this isn't great. so one of the most leading edge cruise lines out there has deployed Couchbase and they give every passenger a wearable. That wearable now fundamentally changes the interface between me as a passenger and the physical boat, the digital services, and the other people on the ship. And this is in a world... It's a floating device. There is no cloud, there is no cellular connections. So let's say we happen to be on the same ship. We end up at sports bar after we drop our family off, maybe we're talking databases, maybe we're talking something else. And we have beer, we have a second beer, what we don't know is that this cruise line is using our device. They know who we are, they know where we are, they're using geospatial technology back in e-commerce. They have a hypothesis that we're now friends, right? Or at least maybe we want to see each other again. Unbeknownst to us the next day we get a promotion that says 50% off at the sports bar for the next game. Wow that's great, I'm going to go. And then I run into you and it's like, "Wow, what are the chances that I run into you?" Well the chances in the old world very slim. The chances in new world very good. If I had little kids the digital content in the cabin is different. If there's a movie getting out how it navigates me around the ship is different. All of this is empowered by massive amounts of data processing, data collection and they've embedded that now in a device. Now if you're in that business and now you've got weeks worth of information on what we like, ship comes back to shore, how do you take all that information, extract it back to a cloud, improve the algorithm, start to offer different shipping option. They're literally changing the physical display of the boats to optimize customer experience. So think about that. Power of processing massive amounts of information in real time. If I'm getting a promotion and it's too late and I miss a game, does me no good. The combination of all those different data silos, right? Doing that where application developers can be agile and swift and make changes in an innovative way and stay ahead of their competition. Cloud to edge. Right? I mean that's literally a ship comes back, it goes to cloud, it enables it in this consistent... We're the only company on the planet that can do that. >> Lot of complexity involved. >> Yeah. >> Awesome. Quick plug. Are you guys hiring? What's going on with the company? What are you looking for? >> As quickly as possible. Based on our conversation earlier and your knowledge of databases, we're looking for quota carriers and engineers. So if you want to come on over we're-- >> I was thinking about the cruise ship and having a couple of beers with you watching some sports. My (mumbles) says >> Sounds like sports-- >> "Hey John's had so many beers "why don't you hit the tables?" >> Sounds like-- >> "We'll take your money." >> Sound like more a rep than an engineer. (both laughing) >> Matt, thanks for coming to theCUBE. Really appreciate it. Matt Cain, CEO of Couchbase. I'm John Furrier with theCUBE. Thanks for watching. (upbeat music)
SUMMARY :
in the heart of Silicone Valley Palo Alto, California. Welcome to this CUBE conversation So it's great to have you on and the problems that we're solving for our customers. But the couple of things I want to get your thoughts on, and have been really running for the last many decades of the double header as some say. So if that's the case how do I as an enterprise And Couchbase is one of the examples I believe that one of the best kept secrets if you will and I'm going to put you on the spot here, So is the edge just the network edge? the amount of data that you can draw So the general theme is and make sure that we had reliability and performance I need to understand who you are. And so the way to do it, The comparison of the old days you have to have an almost a private cloud How do you guys manage that from a product standpoint of the language you know which is SQL. All right, I got to ask you about multi-cloud And so depending on the layer of the stack that you're in Kind of speaks to the modern era of what the needs are. that's going to give you the performance that you're talking to. over here therefor I have an incentive to move here. Beauty's in the eye of the beholder the movement of data What's the pitch to me? of the boats to optimize customer experience. What are you looking for? So if you want to come on over we're-- and having a couple of beers with you Sound like more a rep than an engineer. Matt, thanks for coming to theCUBE.
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Muddu Sudhakar, Investor and Entrepenuer | CUBEConversation, July 2019
>> from our studios in the heart of Silicon Valley, Palo Alto, California It is a cute conversation. >> Welcome to this cube competition here at the Palo Alto Cube Studios. I'm John for a host of the Cube. Were here a special guests to keep alumni investor An entrepreneur who do Sudhakar, would you Good to see you again, John. Always a pleasure. You've been on as an entrepreneur, founder. As an investor, you're always out. Scour in the Valley was a great conversation. I want to get your thoughts as kind of a guest analyst on this segment around the state of the Union for Enterprise Tech. As you know, we covering the price tag. We got all the top enterprise B to B events. The world has changed and get reinvent coming up. We got VM World before that. The two big shows, too to cap out this year got sprung a variety of other events as well. So a lot of action cloud now is pretty much a done deal. Everyone's validating it. Micro cells gaining share a lot of growth areas around cloud that's been enable I want to get your thoughts first. Question is what are the top growth sectors in the enterprise that you're seeing >> papers. Thank you for having me. It's always a pleasure talking to you over the years. You and me have done this so many times. I'm learning a lot from you. So thank you. You are so yeah, I think Let's dig into the cloud side and in general market. So I think that there are 34 areas that I see a lot that's happening a lot. Cloud is still growing, a lot 100% are more growth and cloud and dog breeders. And what is the second? I see, a lot of I T services are close services. This includes service management. The areas that service now isn't They're >> still my ops was Maybe >> they opt in that category. E I said With management, the gutter is coming with the new canticle a service management. So they're replacing idea some with a different. So that's growing 800% as a category tourist. RP according to again, the industry analysts have seen that it's going at 65 to 70% so these three areas are going a lot in the last one that I see a lot of user experience. Can you build? It's like it's a 20,000,000,000 market cap, something. So if you let it out, it's a cloud service Management services RP user experience cos these are the four areas I see a lot dating all the oxygen rest. Everybody is like the bread crumbs. >> Okay, and why do you think the growth in our P A. So how's the hype? Is it really what? What is going on in our pee, In your opinion, >> on the rumors I'm hearing or there is some companies are already 1,000,000,000 revenue run great wise. That's a lot in our piece. So it's not really a hype that really so that if you look and below that, what's happening is I'd be a Companies are automating automation. The key for here is if I can improve the user experience and also automate things. RPS started doing screen scraping right in their leaders, looking at any reservations supply chain any workflow automation. So every company is so complex. Now somebody has to automate the workflow. How can you do this with less number of people, less number, resources, and improve the productivity >> coming? R P A. Is you know, robotic process automation is what it stands for, but ultimately it's software automation. I mean, it's software meets cloud meets automation. It seems to be the big thing. That's also where a I can play a part. Your take on the A I market right now. Obviously, Cloud and A I are probably the two biggest I think category people tend to talk about cloud and a eyes kind of a big kind of territories. RPG could fall under a little bit of bulls, but what you take on a guy, >> Yeah, so I think if you look at our pier, I actually call the traditional appears to be historical legacy. Wonders and R P companies are doing a good job to transform themselves to the next level, right? But our pianist Rocky I score. It's no longer the screen skipping tradition, making the workflow understanding. So there are new technology called conversational Rp. There's actually a separate market. Guys been critical conversation within a Can I talk to in a dialogue manner like what you experienced Instagram are what using what's up our dialogue flow? How can I make it? A conversational RPS is a new secretary is evolving it, but our becomes have done a good job. They leave all their going out. A >> lot has been has great success. We've been covering them like a blanket on a single cube. Um, I got it. I got to get your take on how this all comes into the next generation modern era because, um, you know, we're both been around the block. We've seen the waves of innovation. The modern error of clouds certainly cloud one Dato Amazon. Now Microsoft has your phone. Google anywhere else really goes. Dev Ops, The devil's movement cloud native amazing, create a lot of value continues to do well, but now there's a big culture on cloud 2.0, what is your definition of cloud two point? Oh, how do you see Cloud 2.0, evolving. But >> I like the name close to party. I think it's your third. It is going to continue as a trained. So look, throw two point with eyes. I don't know what it will be, but I can tell you what it should be and what it can have. Some other things that should do in the cloud is cloud is still very much gun to human beings. Lot of develops people. Lot of human being The next addition to a daughter should have things done programmatically I don't need tens of thousands off Assad ease and develops people. So back to your air, upside and everything. Some of those things should become close to become proactive. I don't want to wait until Amazon. Easter too is done. If I'm paying him is on this money. Amazon should be notifying me when my service is going to be done. The subsidy eaters They operated Chlo Trail Cloudwatch Exeter. But they need to take it to a notch level. But Amazon Azure. >> So making the experience of deploying, running and building APS scalable. Actually, that's scales with Clavet. Programmable kind of brings in the RPI a mean making a boat through automation edge of the network is also interesting. Comes up a lot like Okay, how do you deal with networking? Amazons Done computing storage and meet amazing. Well, cloud and networking has been built in, I guess to me, the trend of networking kicks in big because now it's like, OK, if you have no perimeter, you have a service area with I o t. >> There's nothing that >> cloud to point. It has to address riel time programming ability. Things like kubernetes continues to rise. You're gonna need to have service has taken up and down automatically know humans. So this >> is about people keep on fur cloak. What should be done before the human in the to rate still done. It develops. People are still using terror from lot of scripting. Lot of manual. Can you automata? That's one angle The second angle I see in cloud 2.0 is if you step back and say What, exactly? The intrinsic properties of Claude Majors. It's the work floor. It's automation, but it's also able to do it. Pro, actually. So what I don't have to raise if I'm playing club renders this much money. Tell me what outrageous are happening. Don't wait until outage happens. Can you predict voted? Yes, they have the capability to women. It should be Probably steal it. No, not 100%. So I want to know what age prediction. I wonder what service are going down. Are notified the user's that will become a a common denominator and solutions will be start providing, even though you see small startups doing this. Eventually they become features all these companies, and they'll get absorbed by the I called his aircraft carriers. You have Masson agile DCP. They're going to absorb all this, a ups to the point that provide that as the functionality. >> Yeah, let's get the consolidation in second. I want to get your thoughts on the cloud to point because we really getting at is that there's a lot of white space opportunity coming in. So I gotta ask you to start up. Question as you look at your investor, prolific investor in start ups. Also, you're an entrepreneur yourself. What >> is? >> They have opportunities out there because we'll get into the big the big whales Amazon, who were building and winning at scale. So embarrassed entry or higher every day, even though it's open sources, They're Amazons, betting on open source. Big time. We had John Thompson talk about that. That was excessive. Something Nutella. And so what? What if I was a printer out there? Would what do I do? I mean, is there Is there any real territory that I could create a base camp on and make money? >> That's plenty. So there's plenty of white faces to create. Look, first of all your look at what's catering, look at what's happening. IBM is auto business in service management, CSL itself to Broadcom. BMC is sold twice to private companies. Even the CEO got has left our war It is. Then you have to be soldiers of the Micro Focus. The only company that's left is so it's not so in that area, you can create plenty of good opportunities. That's a big weight. >> Sensors now just had a bad quarter. So actually, clarity will >> eventually they're gonna enough companies to go in that space. That play that's based can support 23 opportunities so I can see a publicly traded company in service. No space in next five years. My production is they'll be under company will go a p o in the service management space. Same things would happen. Rp, Rp vendors won't get acquired A little cleared enough work for automation. They become the next day because of the good. I can see a next publicly traded company. What happened in the 80 operations? Patriotism Probably. Computer company Pedro is doing really well. Watch it later. Don't. They're going to go public next. So that area also, you see plenty of open record companies in a UPS. >> So this is again back to the growth areas. Cloud hard to compete on Public Cloud. Yes, the big guys are out there. There's a cloud enablers, the people who don't have the clouds. So h p tried to do a cloud hp They had to come out, they'll try to cloud couldn't do It s a P technically is out there with a cloud. They're trying to be multi cloud. So you have a series of people who made it an oracle still on the fence. They still technically got a cloud, but it's really more Oracle and Oracle. So they're kind of stuck in the middle between the cloud and able nervous. The Cloud player. If you're not a cloud player large enterprise, what is the strategy? Because you got HP, IBM, Cisco and Dell. >> So I don't know. You didn't include its sales force in that If I'm Salesforce, I want sales force to get in. They have a sales cloud marketing cloud commerce code. Mark is not doing anything in the area of fighting clothes. They cannot go from 100,000,000,000 toe, half a trillion trillion market cap. Told I D. They have to embrace that and that's 100% growth area. You know, people get into this game at some point. It'll be is already hard and 50,000,000,000 market cap. Then that leaves. What is this going to do? Cisco has been buying more security software assets, but they don't wanna be a public company, their hybrid club. But they have to figure out How can they become an arms dealer in escape and by ruining different properties off close services? And that's gonna happen. And I've been really good job by acquiring Red Heart. So I think some place really figuring out this what is happening. But they have to get in the gaming club they have to do. Other service management have begun and are here. They have to get experience. None of these guys have experienced in this day and age that you killed and who are joining the workforce. They care for Airbnb naked for we work. They care for uber. They care for Netflix. It is not betting unders. So if I'm on the border, Francisco, I'm not talking about experience That's a problem to me. Hey, tree boredom is not talking about that. That's what if I'm I know Mark is on the board. Paramount reason. But Mark is investing in all the slack. Cos then why is it we are doing it either hit special? Get a separate board member. They should get somebody else. >> Why? He wouldn't tell. You have to move. Maybe. I don't know. We don't talk about injuries about that. But I want to get back to this experience thing because experience has become the new expectation. Yes, that's been kind of a design principle kind of ethos. Okay, so let's take that. The next little younger generation, they're consuming Airbnb. They're using the serious like their news and little chunks be built a video service for that. So things are changing. What is? I tease virgin as the consumption is a product issue. So how does I t cater to these new experience? What are some of those experiences? I >> think all of them. But I think I d for Social Kedrick, every property, every product should figure out how to offer to the young dreamers how they were contributed offer to the businesses on the B two baby to see. So the eye has to think every product or not. Should I start thinking about how my user should consume this and how should out for new experiences and how they want to see this in a new way, right? It's not in the same the same computer networking. How can a deluded proactively How can a dealer to a point where people can consume it and make other medications so darn edition making? That's where the air comes in. Don't wait for me toe. Ask the question. Suggest it's like Gmail auto complete. Every future should be thinking through problem. Still, what can I do to improve the experience that changes the product? Management's on? And that's what I'm looking at, companies who are thinking like that connection and see Adam Connection security. But that has to happen in the product. >> I was mentioning the people who didn't have clouds HP, IBM, Cisco and Dell you through sales force in there, I kind of would think sales were six, which is technically a cloud. They were cloud before cloud was even cloud. They built basically oracle for the cloud that became sales force. But you mentioned service now. Sales force. You got adobe, You got work day. These are application clouds. So they're not public clouds per se they get Amazon Web service is, you know, at Adobe runs on AWS, right? A lot of other people do. Microsoft has their own cloud, but they also have applications as well. Office 3 65 So what if some of these niche cloud these application clouds have to do differently? Because if you think about sales force, you mentioned a good point. Why isn't sales were doing more? People generally don't like Salesforce. You think that it's more of a lock inspect lesson with a wow. They've done really innovative things. I mean, I don't People don't really tend to talk about sales force in the same breath as innovation. They talk about Well, we run sales for us. We hate it or we use it and they never really break into these other markets. What's your take on them? >> I think Mark has done a good job to order. Yes, acquiring very cos it has to start from the top and at the market. His management team should say, I want to get in a new space. He got in tow. Commerce. Claudia got into marketing. He has to know, decide to get into idea or not. Once he comes out, he's really taken because today, science. What is below the market cap? Com Part of it'll be all right. If I am sales force, I need to go back down. Should I go after service? No. Industry should go after entire 80 services industry. Yes or no, But they have to make a suggestion. Something with Toby Toby is not gonna be any slower. They will get into. I decide. They're already doing the eyesight and experience. They're king of experience. Their king off what they're doing. Marketing site. They will expand. Writing. >> What does something We'll just launched a platform. Yes, that's right. The former executive from IBM. That's an interesting direction. They all have these platforms. Okay, so I got together to the Microsoft Amazon, Um, Google, the big clouds and then everybody else. A lot of discussion around consolidation. A lot of people say that the recession's coming next year. I doubt that. No, nos. The consolidation continues to happen. You can almost predict that. But where do you see the consolidation of you got some growth areas as you laid out cloud I t service is our p a experience based off where looks like where's the consolidation happening? If growth is happening, they're words to tell. >> It was happening. Really Like I see a lot in cyber security. I'm in Costa Rica, live in public. You have the scaler, the whole bunch of companies. So the next level of cos you always saw Sisko Bart, do your security followed has been buying aggressively companies. So secret is already going to a lot of consolidation. You're not seeing other people taking it, but in the I T services industry, you'll start seeing that you're already seeing that in the community space. That game is pretty much over right. Even the ember barred companies, even Net are barred companies and the currency. So I think console is always going to happen. People are picking up the right time. It's happening across the board. It's a great time to be an entrepreneur creator value. They come this public. So it's like I think it's cannot anymore very time. Look to your point where the decision happens or not. Nobody can predict. But if a chance now, it's best time to raise money. Build a company. >> Well, we do. I think the analysis, at least from my perspective, is looking at all the events we go to is the same theme comes up over and over. And Andy Jassy this heat of a tigress always talks about Old Garden new Guard. I think there's two sides of the streets developing old way in a new way, and I think the modern architect of the modern era of computer industry is coming, and it looks a lot different than it. Waas. So I think the consolidate is happening on those companies that didn't make the right bets, either technically or business model wise, for they took on too much technical debt and could not convert over to the cloud world or these really robust software environment. So I think consolidations from just just the passing of holder >> seems pretty set up for a member of the first men. First Main Computing was called mainframe Era, then, with clients Herrera and Kim, the club sodas 6 2009 13 years old, the new Errol called. Whatever the name, it will be something with a n mission in India that things would be so automated. That's what we have new area of computing, So that's I would like to see. So that's a new trick, this vendetta near turn. So even though we go through this >> chance all software software sales data 11. Yeah, it's interesting. And I think the opportunity, for starters is to build a new brands. His new branch would come out. Let's take an example of a company that but after our old incumbent space dying market share not not very attractive from a VC standpoint. From market space standpoint, Zoom Zoom went after Web conferencing, and they took on WebEx and portability. And they did it with a very simple formula. Be fast, be cloud native and go after that big market and just beat them on speed and simple >> experience. They give your greatest experience just on the Web, conferencing it and better than sky better than their backs better than anybody else in that market. Paid them with reward. Thanks, Vic. He had a good >> guy and he's very focused. He used clouds. Scale took the value proposition of WebEx. Get rid of all the other stuff brought its simple to video conference. And Dr Mantra is one >> happening. The A applying to air for 87 management. A ops A customer surveys. >> So this is what our Spurs could do. They can target big markets debt and go directly at either a specific differentiation. Whether it's experience or just a better mouse trap in this case could win, >> right? And one more thing we didn't talk about is where their underpants go after is the area number. Many of these abs are still enterprise abs. Nobody really focused on moving this enterprise after the club. Hollis Clubbers are still struggling with the thing. How can I move my workload number 10%. We're closing the club 90% still on track. So somebody needs to figure out how to migrate these clouds to the cloud really seamlessly. The Alps are gonna be born in the cloud club near the apse. So how do you address truckload in here? So there's enough opportunity to go after enterprise applications clouded your application. Yeah, >> I mean, I do buy the argument that they will still be on premises activity, but to your point will be stealing massive migration to the cloud either sunsetting absent being born the cloud or moving them over on Prem All in >> all the desert I keep telling the entree and follow the money. When there is a thing you look for it Is there a big market? Are people catering there? If people are dying and the old guard is there to your point and is that the new are you? God will happen. And if you can bet on the new guard in your experience, market will reward you. >> Where is the money? Follow the money. Worse. What do we follow? Show me where it is. Tell me where it is >> That all of the clothes, What is the big I mean, if you're not >> making money in the club for the cloud, you are a fool right now. If there any company on making out making in the club as a CEO, a board member, you need to think through it. Second automation whether you go r p a IittIe automation here to make money on, said his management. Whether it's from customer service to support the operation, you got to take the car. Start off it if you are Jesse ever today and you're not making birds that cementing. I see it mostly is that still don't want to take it back. They want to build empires. The message to see what's right, Nice. Either you do it or get out. Get the job to somebody that >> I hold a lot of sea cells and prayer. Preparing for reinforce Amazon's new security cloud security conference and overwhelmingly response from the sea. So's chief security officer is we are building stacks internally. When I asked him about multi cloud, you know what they said? Multi cloud is B s. I said, Why? Because Well, we have a secondary cloud, but I don't want to fork my development team. I want to keep my people focused on one cloud. It's Amazon. Go Amazon. It's azure. We stay with Azure. I don't wanna have three development teams. So this a trend to keep the stack building internally. That means they're investing in building their own text. Axe your thoughts on that >> look, I mean, that's again. There's no one size fits all. There will be some CEOs who want to have three different silos. Some people have a hard, gentle stack like I've seen companies. Right now. They write, the court wants it, compiles, and it's got an altar cloth. That's a new irritability you're not. We locate a stack for each of them. You're right. The court order to users and NATO service is but using the same court base. That's the whole The new startups are building it. If somebody's writing it like this, that's all we have. Thing is the CEO. So there's that. The news he always have to think through. How can you do? One court works on our clothes? >> Great. You do. Thank you for coming on again. Always great to get your commentary. I learned a lot from you as well. Appreciate it. I gotta ask the final question as you go around the VC circles. You don't need to mention any names you can if you want, but I want to get a taste of the market size of rounds, Seed Round A and B. What are hot rounds? What sizes of Siri's am seeing? Maur? No. 10,000,000? 15,000,000? Siri's >> A. >> Um >> Siri's bees are always harder to get than Siri's. A seeds. I always kind of easier. What's your take on the hot rounds that are hot right now. And what's the sizes of the >> very good question? So I'm in the series the most easy one, right? Your concept. But the seed sizes went up from 200 K to know mostly drones are 1,000,000 2 1,000,000 Most city says no oneto $10,000,000. So if you're a citizen calmly, you're not getting 10 to 15. Something's wrong because that become the norm because there's more easy money. It also helps entrepreneurs. You don't have to look for money. See, this beast are becoming $2025 $5,000,000 pounds, Siri sees. If you don't raise a $50,000,000 then that means you're in good company. So the minimum amount of dries 50,000,000 and CDC Then after that, you're really looking for expansions. $100,000,000 except >> you have private equity or secondary mortgage >> keys, market valuations, all the rent. So I tell entrepreneurs when there is an opportunity, if you have something, you can command the price. So if you're doing a serious be a $20,000,000 you should be commanding $100,000,000.150,000,000 dollars, 2,000,000 evaluations right if you're not other guys are getting that you're giving too much of your company, so you need to think through all of that. >> So serious bees at 100,000,000 >> good companies are much higher than that. That'll be 1 52 100 And again, this is a buyer's market. The underpinnings market. So he says, more money in the cash. Good players they're putting. Whether you have 1,000,000 revenue of 5,000,000 revenue, 10,000,000 series is the most hardest, but its commanding good premium >> good time to be in our prayers were with bubble. Always burst when it's a bite, mark it on the >> big money. Always start a company >> when the market busts. That's always my philosophy. Voodoo. Thanks for coming. I appreciate your insight. Always as usual. Great stuff way Do Sudhakar here on the Q investor friend of the Cube Entrepreneur, I'm John for your Thanks >> for watching. Thank you.
SUMMARY :
from our studios in the heart of Silicon Valley, Palo Alto, I'm John for a host of the Cube. It's always a pleasure talking to you over the years. E I said With management, the gutter is coming with the new canticle a service What is going on in our pee, In your opinion, The key for here is if I can improve the user experience and also automate things. It seems to be the big thing. Yeah, so I think if you look at our pier, I actually call the traditional appears to be historical legacy. I got to get your take on how this all comes into the next generation modern I like the name close to party. I guess to me, the trend of networking kicks in big because now it's like, OK, if you have no perimeter, It has to address riel time programming ability. What should be done before the human in the to rate still done. So I gotta ask you to start up. So embarrassed entry or higher every day, even though it's open sources, IBM is auto business in service management, CSL itself to Broadcom. So actually, So that area also, you see plenty of open record companies in So this is again back to the growth areas. So if I'm on the border, Francisco, I'm not talking about experience That's a problem So how does I t cater to these new experience? So the eye has to think every product or not. I mean, I don't People don't really tend to talk about sales force in the same breath as innovation. I think Mark has done a good job to order. A lot of people say that the recession's coming next year. So the next level of cos you always saw Sisko Bart, So I think the consolidate is happening on Whatever the name, it will be something with a n mission in India that things would be so automated. And I think the opportunity, for starters is to build a new brands. They give your greatest experience just on the Web, conferencing it and better than Get rid of all the other stuff brought its simple to video conference. The A applying to air for 87 management. So this is what our Spurs could do. So there's enough opportunity to go after enterprise applications clouded your application. If people are dying and the old guard is there to your point and is that the new are you? Where is the money? Get the job to somebody that security conference and overwhelmingly response from the sea. Thing is the CEO. I gotta ask the final question as you go around the VC circles. Siri's bees are always harder to get than Siri's. So I'm in the series the most easy one, right? if you have something, you can command the price. So he says, more money in the cash. good time to be in our prayers were with bubble. Always start a company friend of the Cube Entrepreneur, I'm John for your Thanks for watching.
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Tracey Newell, Informatica | Informatica World 2019
>> Live from Las Vegas, it's theCUBE. Covering Informatica World 2019. Brought to you by Informatica. >> Welcome back, everyone, to theCUBE's live coverage of Informatica World 2019. I'm your host Rebecca Knight, along with my co-host John Furrier. We are joined by Tracey Newell, she is the President Global Field Operations at Informatica. Thank you so much for coming on theCUBE, for coming back on theCUBE. >> Coming back on theCUBE, it's great to be here. >> So the last time you were on, you had just taken over as the president of Global Field Operations. Give our viewers a catch up on exactly what you've been doing over these past two years, and what the journey's been like. >> Yeah, no that's great, thanks so much. As a reminder the last time we were together, I had just joined the company. I was literally two weeks in, and yet I actually did join Informatica three years ago. So I joined on the board of directors, and I was on the board for two years, and the company was doing so extremely well that after a couple of years we all agreed that I would step off the board and join the management team. >> I got to get in on this! >> I know, exactly. I've got to get off the sidelines and get into the game. >> Both sides of the table, literally. >> Exactly. >> So that's really interesting that you were on the board watching this growth and seeing, obviously participating in it, too, as a board member, but then you said, "I want to be here, I want to be doing this." What was it about the opportunity that so excited you that you felt that way? >> Well, it's funny, because when I did join the management team I spent two months on a listening tour, and the first question from all the employees and our partners was, "Why'd you do that?" Usually it goes the other way around, you go from the management team to the board. And the answer was really simple in that my hypothesis in joining the board was that digital transformation is an enterprise board of director's decision, that governments and large organizations are trying to figure this out with the CEO, the board, the management team, because it's critical, and yet it's also really hard. It's complicated, the data is everywhere. And so when you have something that's important and really complicated, you need a thought leader. And so my belief was that Informatica should be that thought leader. And two years in we were doing so phenomenally well with the platform play that we had been driving from an R&D standpoint, it just seemed like such an amazing opportunity to literally get off the sidelines and get into the game. And it's just been fabulous. >> And you have experience, obviously, doing field organizations so you've been there, done that. Also you have some public sector experience, so also being on the board was a time when Informatica went private. And that was a good call because they don't have to deal with the shot clock of the public markets and doing all those mandatory filings, and a lot of energy, management energy goes into being public company. >> That's right. >> At the time where they could get the product development and reposition some of the assets, and the thing that was interesting with you guys, they had customers already. So they didn't have to go out and get new customers to test new theses. >> That's right. >> They had existing customers. >> Oh no, we serve the biggest companies and governments on the planet. Globally, a very large percentage of the global 2000, is kind of our sweet spot. And yet thousands and thousands of customers in the mid market. And so to your point, John, exactly we had built out this platform that included all things on-premise, we're almost synonymous, PowerCenter and ETL, that's kind of been our sweet spot. And MDM data quality, but adding in all of the focus on big data, all the area of IPAAS, all the work that everybody's doing with AWS, with Azure, with Salesforce.com, with Google Cloud, and suddenly we've got this platform play, backed by AI and machine learning, and it's a huge differentiator. >> So you've seen a lot of experience, again you worked in the industry for a long time, you know what the field playbook is, VCs say the enterprise playbook. It's changing, though, you're seeing some shifts and Bruce Chizen was talking to me yesterday about this, there's a shift back to technology advantage and openness. It used to be technology advantage, protect it, that's your competitive advantage, hold it, lock in, but it's changing from that to technology, but open. This is the new equation, what's your take on that? >> Our strategy's been really simple, that we want to be best of breed in everything that we do. And Gartner seems to agree with us. In all five categories we play in we are up and to the right. And yet we want you to get a benefit that if you do decide to buy one product, and then add a second, or a third, or a fourth family, you're going to get the benefit of all that being backed by a platform play, and by AI and machine learning. And so this concept of we'll work with everybody, a customer called us Switzerland of Data, and that's certainly true, we partner with everybody. Where you do see synergies to leverage your entire data platform, you're going to get a real advantage that no one else will have. >> You've got a lot of customers, this is a very intimate conference here at Informatica, this is our fourth year covering it, it's been great to watch the journey, but also the evolution and the tailwinds you guys have. What are some of the customer conversations you're having? You're in all the top meetings here, I know you guys are busy running around, I see you doing meetings and the whole team's here. What are some of the top-level priorities and challenges and opportunities that your customers have? >> We literally have thousands of people at the conference here as you know, and it's just been phenomenal. So I've been in back-to-back meetings, meeting with some of the largest companies in retail that are trying to figure out, "How do I serve my customer base online?" "And yet when they walk into one of my stores, "I want to know that. "My salesperson needs to know exactly what that person's "been shopping for, and looking on the Internet for, "if they're on my site, "or perhaps what they've been tweeting about." So they want to know everything about their customer that there is to know. The banks want to know who their high wealth clients are. And hey want to make sure that if they call in on a checking account and have a bad customer service experience, they want to know that. If it's a hospitality company, they want to understand what's going on every time you check into a hotel. If you looked for a quote and you don't actually follow through, they want to understand that. And so there's this theme of understanding everything that there is to know about a customer. And yet at the same time, a huge requirement for governance, in the California Privacy Act, the CCPA and GDPR are changing everything. I had a large bank once say, and this was years ago, "How can I forget you?" Which is what GDPR says I have the right, you have the right to be forgotten in Europe. How can I forget you if I don't know who you are? Again that's because data's everywhere, and again we're enabling that, so it's a pretty exciting time. It literally is about companies transforming themselves. >> I remember the industry when search engines came out, when the web came out, you had Google and those greenfield opportunities, they were excellent, you type in a keyword and you get results. When people tried to do enterprise search, it was like all these different databases, so you had constraints and you had legacy. Similar today, right? So how has that changed? What's different about it now? And again you had compliance and regulation coming over the top. How does an enterprise unlock those constraints? >> It's funny, you say unlock the power of data is one of our catchphrases. I'm meeting with CIOs around the planet who sound like they're CMOs, because they're using these phrases. They're saying things like, "I need to disrupt myself before someone disrupts me." Or there was one, it was a large oil and energy, it was a CIO at this massive company said, "Data's the new goldmine, and I need a shovel." So they're using these phrases, and to your point, how do you do that? Again, we do think it is about getting the right platform that plays both on-premise and ties in everything the customers are doing in cloud. So we see partnerships as being critical here. But at the same time, one of our fastest growing solutions has been our enterprise data catalog, which is operating at the metadata level. My peer in products Amit Walia likes to say, "How come you can ask the Internet anything at all?" You're so used to it, when your kids ask you a question, you just get online, I don't know, and get the answer. But you can't do that in your own enterprise. And suddenly, because of what we're doing at the metadata level working with all of the different companies around the globe through open APIs, you can now do that inside your enterprise, and that is really unlocking the capabilities for companies to run their businesses. >> You're giving us so much great insight into the kinds of conversations you're having about this deep desire to know the customer and understand his wants and needs at every moment. And yet the technology is so often the easy part, and the hard part of the implementation are the people and the processes. Can you talk a little bit about the stumbling blocks and the challenges that you're seeing with customers as they are embarking on their digital transformations? >> That's a great question. Because one of the things that I caution our clients about is companies get so focused on, I've got to pick the right technology. And we agree with that, again, that's why we focus so much, we've got to be best in breed in every decision. We're not going to lock you into something that doesn't make sense. And yet half of the battle, if you would, in these projects, it's not about the technology, it's a people/process issue. So think about to have a comprehensive view of your data, if you're a large CPG company or a large bank, you might have 10 CIOs, 50 CIOs. We have customers that have 10 ERP systems, we have folks that talk about 50 ERP systems. These are very cross functional, complex projects, and so our focus is on customer success and customer for life. I have more people in customer success than I do in sales by design. Literally thousands of people around the world, this is all that we do, that are focused on business outcomes. And so we really give an extra guarantee, if you would, to our customers to make sure they know that we're in this to make sure that they're successful, and when we start running into challenges, we're going to raise those high so that both organizations can make sure that we get to that promise that everybody is committed to. >> Talk about the ecosystem, because you continue to get success with the catalog, which is looking good. Great that, by the way, we covered that on theCUBE, I remember those conversations like it was yesterday. That really enables a lot, so you're seeing some buzz here around obviously the big clouds, the Google announcement, Amazon, and Microsoft are all here, on-premise, you've got that covered. But the ecosystem partners have a huge economic opportunity, because with the value proposition that you guys are putting forth that's rolling out with a huge customer base, the value-to-economic shift has changed, so that the economics are changing for the better for the customer and the value's increasing. That's kind of an Amazon-like effect if you think about that flywheel. That's attracting a lot of people in to your ecosystem because there's a money making opportunity. >> That's right. >> Talk about that dynamic. >> It's been humbling. I'm really pleased with Informatica World and how things are shaping up because we've had some amazing speakers here as you mentioned, from Amazon, Thomas Crane here from Google Cloud, AWS sending their CMO. It's just been a phenomenal event, yet if you go to the show for literally dozens and dozens and dozens of other providers that are critical to our customers that we want to partner with. When we say partner, we actually do deep R&D together so that there's a true value proposition where the customer gets more and a better-together solution when they choose Informatica and their critical partners. There's another category of partners that I think you're hinting at which is the large GSIs. >> The global system integrators, yeah. >> The global systems integrators. >> Accenture, Deloitte. >> Accenture, Deloitte, Cognizant have been phenomenal partners to us. And so again, when you talk about this being a board level discussion, which literally I've met with so many CIOs who say, "I just presented to my board last week, "let me tell you about this journey that we're on." Of course the large global system integrators are in the middle of that and we are very clear, we don't want to compete with those folks that are so good at both the vision and also really good in arms and legs and execution to help drive massive workflow change for our clients. So we work together brilliantly with those folks. >> And these are meaty projects, too, so it's not like they're used to, back in the old days when these projects were massive, rolling out these big ERP systems, the CRMs, back when people were instrumenting their operation of businesses. Similar now with data, these are massive, lucrative, profitable opportunities. >> These are really strategic for the client, the global system integrator, and for us for all of the same reasons. This drives massive change in a good way for our clients to keep ahead of whoever's nipping at their heels, but certainly it's a tremendous services opportunity for the large integrators, there's no question. >> Being humble. >> One of the things that's really coming through here is Informatica's commitment to solving the skills gap, especially with the Next 25 program, and this is something your company's being really thoughtful about. I'm interested from your perspective, particularly as somebody who's been in the technology industry and was on the board for a while, how do you see the skills gap and what the technology industry is doing as a whole to combat it? And then your advice from your vantage point in terms of what you think are the next things that kids should be studying in schools? >> This reminds me, and Furrier, you're talking about the old days, so I'm going to date myself, it reminds me a lot of when the Internet first started to occur. This is a very similar type change. People have been, companies have been trying to make these changes and they're starting to realize that it does start, they've got to have a good grasp of the data in order to run all of these strategic initiatives that they've got. And so it's tremendous opportunity, to your point, for young people. So how do we think about that? Certainly we do our fair share of hiring interns trying to get them early in life, when they're sophomores, juniors coming into senior year and then hiring those folks. So we see an opportunity for our own company to bring in those young people, if you would. And then the GSIs, the global systems integrators, we partner quite a bit with them, because we see them as massive scalers, they have-- >> How about people specialize in majors, any areas of interest that someone might want to specialize in to be a great contributor in the data world? Obviously stats and math are clear on machine learning and that side. But there's affects, there's societal, business outcome challenges that have not yet been figured out. What areas do you see that someone can go after, have a career around? >> So it literally is a business and a technical problem that we're solving, and so there's going to be career opportunities for everyone that's in school. Whether it be on the business side, whether it's business management, marketing, sales, because again think about when you talk about change of management, it is a CMO trying to rethink how do they reach their clients. It is a sales leader thinking, "How do I get better analytics as to what's working "and what's not working?" And then of course it crosses over into computer science and engineering, as well, where you're actually developing these products, and developing these AI applications that are just beginning to take off. But it's in the early days, so for young folks coming out of schools this is a tremendous opportunity. >> Well, next you'll have to find what's up with the field, and your customers, and then next year, next event. >> Yeah, I can't wait, it's great. I've really enjoyed spending time with you all, and we look forward to seeing you soon. >> Indeed, well thank you so much for coming on theCUBE, Tracey. >> Okay, thank you. >> Thank you. I'm Rebecca Knight, for John Furrier, you've been watching theCUBE's live coverage of Informatica World, stay tuned. (upbeat music)
SUMMARY :
Brought to you by Informatica. We are joined by Tracey Newell, she is the President So the last time you were on, you had just taken over and the company was doing so extremely well I've got to get off the sidelines and get into the game. that you felt that way? And so when you have something that's important so also being on the board was a time and the thing that was interesting with you guys, and governments on the planet. This is the new equation, what's your take on that? And yet we want you to get a benefit but also the evolution and the tailwinds you guys have. and you don't actually follow through, and you get results. the capabilities for companies to run their businesses. and the challenges that you're seeing with customers And so we really give an extra guarantee, if you would, so that the economics are changing for the better and dozens of other providers that are critical And so again, when you talk about this being back in the old days when these projects were massive, These are really strategic for the client, in the technology industry and was on the board for a while, of the data in order to run What areas do you see that someone can go after, and so there's going to be career opportunities and your customers, and then next year, next event. and we look forward to seeing you soon. Indeed, well thank you so much of Informatica World, stay tuned.
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Colin Chatelier, Rabobank | VeeamON 2019
>> Live from Miami Beach, Florida it's the CUBE covering VeeamON 2019 brought to you by Veeam. >> Welcome back to Miami everybody, you're watching the CUBE the leader in live tech coverage as we go out to the events and we extract the signal from the noise, this is day one of VeeamON 2019 the CUBE's third year covering Veeam first year we were in New Orleans, last year Chicago, very cool and hip location here at the Fontainebleau Hotel, I'm Dave Vellante with my co-host Peter Boroughs. Colin Chatelier is here, he's the manager of storage and compute for Europe at Rabobank, Colin thanks for coming on the CUBE it's good to see you. >> Yeah glad to be here. >> So tell us about Rabobank, what are you guys all about? >> Okay, so Rabobank is obviously a bank we have two main focuses, first of all we're trying to be the biggest high street bank in the Netherlands, biggest retail bank in the Netherlands and we've got 7.3 million customers there, in an adult population of 14 million so that's not bad. And secondly the Netherlands is only of certain size and we're not going to grow it that much so the biggest part of our new business is international. And that's the bank is all focused on providing food and agriculture expertise loans, FX, spot work, anything that can help people or help businesses improve their efficiencies and get more food from spade to plate. >> So what are some of your, the drivers in your business that are affecting your technology strategy? >> Drivers in a business I guess again we've got two different parts of the bank I should probably explain, so two years ago we brought the IT of those two different parts of the bank together. >> [Dave} That's the Retail And The International? >> The retail and the international and if you think about it the international is all wholesale work, the retail is all high street banking so the retail those people really want to see their data, they want to see it on the, on the web, their check and balances, transferring pocket money to their kids and if that doesn't happen, that's a tragedy and embarrassing. So we can't be responsible for that as a result one of our watch words is always on, so we need to make sure that data is always available and we need to make sure that systems are always up for them. Part of that really is, occasionally it won't always be on so you need to be able to recover very quickly and getting a product that's simple to use for recovery and fast to recover was really part of that strategy, that's where Veeam came in. >> So when you had to merge those two IT operations, obviously it was more than the data protection side of things, but talk generally about what the challenges were but then specifically about the data protection piece. >> Okay, so bringing two IT departments together of course gives you a choice, "am I going to use product A or product B?" "Or sometimes product A and product B and not C." That gave us an opportunity to really do something that's not that common in the backup world and introduce a bit of churn, especially in retail environments, we have monthly backups, sorry especially in wholesale we have monthly backups. And those monthly backups go for anything from one year to ten years. So trying to get away from a backup product where there's ten years worth of legacy there, to recover, it's very tricky. But bringing the two banks together gave us that opportunity to say, okay well we'll invest in in a move and we really put a whole series of criteria together to try and figure out which one we were going to use. We moved from vmware and Hyper-V we're moving everything to vmware and from, we have a number of other backup products which I won't name because we're moving away from them. And Veeam was the winner there. Now, why? We needed something that would recover quickly we needed something that would scale to the enterprise, we have 13 thousand VMs being backed up today. We needed something that we could deploy reasonably quickly and without too much effort and actually when we deployed Veeam, we started off in November last year and by the end of January we were finished. Now there were a couple of thousand VMs on Veeam at that point >> Hold on, I'm sorry so it took you two months to effectively move out an old backup infrastructure and move in a new one? >> Sort of correct yes, for dailies. For monthly's we haven't touched that yet so we decide to just bite off one chunk at a time. >> Because you've got ten years of legacies with your monthly's... >> We have at least ten years, yeah >> All right but still >> That's pretty quick >> Yeah, yeah yeah >> Now what about cloud, every conference you go to you see the sign, cloud data management everything is cloud, cloud, cloud it used to be in your business, the financial services business, that cloud was an evil word >> Yeah >> Is it still? What's your clod strategy and how does data protection fit in? >> Well we have a strategy of public cloud first, that's a lot easier to do for new applications than it is for existing applications of course. So it tends to be that the existing applications are waiting for a technical refresh or are waiting for a an application re-write and new applications are going straight into the cloud. How we are protecting that, at the moment most of our data is held on prem where as a lot of our applications which can easily be refreshed and re-published is held on the cloud so we, those guys, the dev ops teams are performing their own backup, their own recovery. >> So are you able to sort of, for the on prem stuff are you trying to sort of make that cloud-like so it'll substantially mimic the cloud are you able to do that? You know, Peter you're always talking about bringing the cloud experience to your data, is that something that you're able to do or is that just sort of good marketing tagline? >> It's something that we are just starting to do again, so a year ago we had a private cloud that was just on the verge of being deployed, but we decided then that strategically we'd mothball that and encourage everybody to go to public cloud, and not confuse them with two different choices. That's proving a little difficult so one of the things that we find is development teams who are currently in the cloud can develop things with software defined infrastructure but when they try and interface with the data or with some of the systems that are on prem, then they come to a dramatic holt and they have to wait for the normal on prem processes to kick through. So what we're looking at doing now is we just started a new process or a new project an on prem, proof of concept, on prem cloud that will interact with the off prem cloud and give the cloud-like experience. So we'll see. >> So you have that challenge of agile meets waterfall and now you're trying to create some kind of equilibrium or really trying to modernize the on prem, what's the strategy there? >> Well I don't think it's agile meets waterfall I think its dev ops meets traditional process. It's and, yeah... (laughter) But how are we going to do it you say? >> Yeah, well I guess what I'm getting to is are you gong to find sort of a common ground or are you really going to try to drive that sort of dev ops mentality into the legacy process? >> We'll, continue to have a traditional or legacy, depending on what you want to call it, environment there, but we'll also have a software to find infrastructure environment on prem, if this proof of concept works, it's being built at the moment or being designed at the moment based on a vmware stack. >> What role will containers and microservices play in terms of facilitating that transformation? >> At the moment we have containers on prem which are coming with applications but we don't have a specific container platform which we're offering as a service on prem That's just where, there's containers off prem of course you know as Euro Cloud. >> Right, right, so for the on prem stuff what does that do for you and where do you see that going? >> For containers? >> Yeah >> At the moment we have a policy of not providing a container service on prem >> Oh, oh, oh, sorry, I heard wrong, sorry. Okay so that's not a direction that you're going currently? >> No but it maybe, because we're feeling our way forward I think. >> As you think about, for example banks or financial services companies have been at the Vanguard of a lot of digital business practices because you're core offering is data and how it gets used so is your overall business starting to rethink this notion of backup and restore from something that's just there to you know, make sure the data's available to becoming an essential strategic capability that can span between the two modes that you're describing but a common approach to making sure the data assets aren't compromised by vendor relationships, by application development style, by locations, is that, are you thinking in those terms of a federated approach to ensure the services on the data that you need? >> Okay well that was a very long question >> Yes >> But it's quite a short answer, yes we're thinking about it, no we haven't done it yet. So, but I think you're absolutely right, one of the problems could be for example we deploy in I don't know as your AWS, Google, and we fall out with one of those cloud providers and we try and move our backup data from provider A to provider B, is it transportable? You know, is, have we got the same policy that's been deployed in each of them so that whole thing needs to be... >> You don't want to recreate that problem that you got with those ten years of monthly backups with the new stuff too? >> Exactly, yeah yeah, we've already made that mistake. >> What are the other challenges, well but you made it for good reason, that was the state of the technology at the time and you had to have hardened processes and that was how you did it you know, ten or fifteen years ago. What are the other problems or challenges that you hear from when we talk to financial services organizations is if their data exists, they're data companies as Peter said but their data exits in hardened silos, again for good reason, you had to protect that data it was mission critical family jewels type of stuff >> Regulatory reasons >> Now as you transform into the so-called digital business everybody wants access to that data and so you've got that tough balancing act so, is that obviously a challenge for you, how are you dealing with that challenge and data protection generally was unique to each of those silos, so how are you thinking about data protection going forward in terms of busting those silos? >> Well, I don't think we've eve had silos in data protection, I think we've, our data protection has been uniform across the two banks of course >> Yeah, right. >> So now we've brought them together again, we have what, different retention characteristics, different ways of using the product. But over the last year and a half, two years we've pretty much brought in the same processes. But I don't think that any application on prem or any that will be on the private cloud or on the prem cloud will have anything different. It will use the same product, the same processes and perhaps have more access by the development teams, dev ops teams to be able to fire off their own backups at the right time. >> You're talking from a data protection perspective >> Perspective, yeah >> And then potentially other things like microservices or containers over time? >> Yeah >> Yeah, okay what's happening at the show here? Things you've learned, anything you've seen that's exciting you? Any announcements? >> Well, it's early days isn't it? It's early days so I think the, the best thing for the show so far was last night when it, going on the boat, meeting some of the other execs and sharing some experiences with them. I think, you know one of the things I always think is the best practice comes from worst experience and I don't want to have all that worst experience myself I wouldn't mind it from everybody else. (laughter) So I think you can learn more in an hour in a social situation then you can perhaps in two hours in the conference room there. >> So what are yo hearing from your peers, what are they doing, some of the challenges they're facing this digital business stuff is it real? How are they dealing with it? >> Okay, my peers, I think what they're feeling is that the traditional backup solution, the traditional backup providers are just not quick enough on their feet, agile in a real sense rather than a >> Quotes >> Quotes and marketing sense yeah, and I think the traditional providers tend to be, less grateful for the business perhaps. You know I heard about the number of new customers that Veeam are getting today but they seem to give a lot of attention to those new customers. Now deploying 13 thousand vms in a relatively short period of time we needed a lot of help from Veeam to overcome the obstacles as we hear them and they were there when we needed them and you know that makes a difference I think especially when you're protecting your data and you need to be ale to restore that data you need a partner not a vendor. >> So it's as much the relationship as the technology is what I'm hearing? >> I don't think we would get into bed with a vendor who wasn't a partner as well. >> Or in manner respects it's almost like Veeam understands how to solve the problem and their technology is a way of doing it easily, and simply, and reliably? >> Exactly yeah. >> I want to follow up on that because some of the large companies that can infer what you're talking about, they might have big established direct sales forces, meat eating guys that are in the field that just go belly to belly. You know Veeam all channel, all indirect how are they successfully partnering with you in ways that the other guys may not be with that type of go to market model? >> So we used a company called Pro*Act a reseller to buy into Veeam, I guess Veeam trained them up well because they had all the information at their finger tips and they represented us in the negotiation with Veeam, so it took away perhaps some of the conflict that you would get in an early situation. And then when we needed the direct help from Veeam, Veeam stepped up to the board and started giving that direct help and not cut out the reseller but the reseller wasn't needed anymore at that point. >> And that was help from a technology stand point or a business terms stand point or both? >> Technology, just over coming the problems, you know a big organization has got a lot of networks a lot of lans, v-lans, and we need to be able to punch holes through those v-lans so it's quite interesting to be able to be told up front where we need to punch. >> Make this work >> Yeah >> Great, all right Colin, well thanks very much for coming to the CUBE, it was great having you, give your final thoughts on Miami, you're coming in from out of town and you got the tour last night on the boat, and what'd you think and impressions of the conference? >> Well Miami first of all, it looks like a nice place to live as we cruised past all of those gigantic homes, I didn't notice anyone in them so, perhaps one's going cheap. The conference it looks good, I am always surprised by how big it is, it's my second event and yeah, they've got a hell of a lot of customers and seem to be loyal customers as well, nobody has a bad thing to say. >> Were you here in Chicago last year? >> I wasn't I was here in New Orleans >> New Orleans, yeah, two years ago, all right great well thanks very much of coming to the CUBE we appreciate it >> Thank you >> All right keep it right there everybody, we'll be back with our next guest you're watching the CUBE live from VeeamON 2019, be right back. (upbeat music)
SUMMARY :
brought to you by Veeam. the CUBE the leader in live tech coverage And that's the bank is all focused on providing explain, so two years ago we brought the IT of those The retail and the international and if you think So when you had to merge those two and by the end of January we were finished. so we decide to just bite off one chunk at a time. with your monthly's... is held on the cloud so we, those guys, are currently in the cloud can develop things But how are we going to do it you say? or being designed at the moment based on a vmware stack. At the moment we have containers on prem Okay so that's not a direction that you're going No but it maybe, because we're feeling our way one of the problems could be for example we deploy in What are the other challenges, well but you and perhaps have more access by the development teams, for the show so far was last night when it, and they were there when we needed them and you know I don't think we would get into bed with a vendor meat eating guys that are in the field giving that direct help and not cut out the reseller Technology, just over coming the problems, to live as we cruised past all of those gigantic we'll be back with our next guest
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Ajay Patel, VMware & Harish Grama, IBM | IBM Think 2019
>> Live from San Francisco. It's the cube covering IBM thing twenty nineteen brought to you by IBM. >> Hello and welcome back to the Cubes. Live coverage here and savor still were alive for IBM. Think twenty nineteen. The Cubes Exclusive contract. Jon for a stimulant in our next two guests of the Cloud gurus and IBM and VM Where A. J. Patel senior vice president general manager Cloud Providers Software Business Unit. Good to see you again. Baron. Scram A general manager. IBM Cloud Guys. Thanks for Spend the time. Get to the cloud gurus. Get it? They're having What's going on? Having privilege. Osti Cloud's been around. We've seen the public Cloud Momentum hybrid Certainly been around for a while. Multi clouds of big conversation. People are having role of data that is super important. Aye, aye, anywhere you guys, an IBM have announced because I've been on this. I'm on >> a journey or a >> library for awhile. On premise. It was on VM, where all the good stuff's happening. This the customers customers want this talk about the relationship you guys have with IBM. >> You know, the broad of'em were IBM relationship over nine, ten years old. I had the privilege of being part of the cloud the last couple years. The momentum is amazing. Over seventeen hundred plus customers and the Enterprise customers, not your you know, one node trial customer. These are really mission critical enterprise customers using this at that scale, and the number one thing we hear from customers is make it easy for me to leverage Plowed right, operate in the world when I'm using my own prim and my public cloud assets make it seamless, and this is really what we've talked about a lot, right? How do we provide that ubiquitous digital platform for them to operate in this hybrid world? And we're privileged to have IBM Of the great partner in this journey >> are some of the IBM cloud, Ginny Rometty said on CNBC this morning. We saw the interview with my friend John Ford over there. Aye, aye. Anywhere means going run on any cloud. Watson with containers. That's cloud DNA. Sitting the cloud with good Burnett ease and containers is changing the game. Now you can run a lot of things everywhere. This's what customers want. End to end from on. Premise to wherever. How has that changed the IBM cloud posture? Its products? You share a little bit of that. >> You absolutely so look I mean, people have their data in different places, and as you know, it's a really expensive to move stuff around. You gotta make sure it's safe, etcetera, So we want to take our applications and run them against the data wherever they are right? And when you think about today's landscape in the cloud industry, I think it's a perfect storm, a good, perfect storm and that containers and Kubernetes, you know, everyone's rallying around at the ecosystem that consumers, the providers. And it just makes us easy for us to take that capability and really make it available on multicloud. And that's what we're doing. >> to talk about your joint customers. Because the BM where has a lot of operators running, running virtually change? For a long time, you guys have been big supporters of that and open source that really grew that whole generation that was seeing with cloud talk about your customers, your mo mentum, Howyou, guys air, just ballpark. How many customers you guys have together? And what if some of the things that they're doing >> all right? So I know this is a really interesting story. I was actually away from IBM for just over two years. But one of the last things I did when I was an IBM the first time around was actually start this Veum where partnership and seated the team that did it. So coming back, it's really interesting to see the uptake it's had, You know, we've got, like, seven hundred customers together over seventeen hundred customers. Together, we've moved tens of thousands of'em workloads, and as I just said, we've done it in a mission. Critical fashion across multiple zones across multiple regions. On now, you know, we want to take it to the next level. We want to make sure that these people that have moved their basic infrastructure and the mission critical infrastructure across the public cloud can extend those applications by leveraging the cloud near application that we have on our cloud. Plus, we want to make it possible for them to move their workloads to other parts of the IBM ecosystem in terms of our capabilities. >> Any one of the things we found was the notion of modernizer infrastructure, first lift and then transform. He's starting to materialize, and we used to talk about this has really the way the best way to use, cowed or use hybrid cloud was start by just uplifting your infrastructure and whether it's west back, you ask for some customers. I respect a great example. I think that we're talking about it in the Parisian. I joined presentation tomorrow or you look at, you know, Kaiser, who's going to be on stage tomorrow? We're seeing industries across the board are saying, You know, I have a lot of complexity sitting on aging hardware, older versions of infrastructure software. How do I modernize A platform first lifted, shifted to leverage a cloud. And then I could transform my application using more and more portable service that'S covering decides to provide a kind of infrastructure portability. But what about my data, Right. What about if I could run my application with the data? So I think we're starting to see the securing of the use of cloud based on workloads and averaging that's that's >> Yeah, a J. What wonder if we could dig a little love level deeper on that? Because, you know, I think backto, you know, fifteen years or so ago, it was bm where allowed me to not have to worry about my infrastructure. My, you know OS in my you know, server that I was running on might be going end of life. Well, let me shove it in a V M. And then I couldn't stand the life, and then I can manage how that happens. Course. The critique I would have is maybe it's time to update that that application anyway, so I like the message that you're saying about Okay, let me get a to a process where I'm a little bit freer of where, and then I can do the hard work of updating that data. Updating that application, you know, help us understand. >> It's no longer about just unlocking the compute right, which was worth trying the server. It's What about my network we talked about earlier? Do I need a suffered If our network well, the reality is, everything is going programmable. If you want a program of infrastructure, it's compute network storage all software defined. So the building block for us is a suffer to find data center running on the infrastructure that IBM pride sixty plus data centers bare metal at Scholastic and then leering that with IBM cloud private, whether it's hosted or on premise, fear gives you that full stack that nirvana, the people talk about supportable stack going, talk about >> right and adding to what he said, right? You said, You know, it's not about just moving your old stuff to the to the cloud. Absolutely. So as I said in one of the earlier conversations that we have, we had is we have a whole wealth of new services, whether it's Blockchain R. I o. T or the that used. You spoke about leveraging those capabilities to further extend your app and give it a new lease of life to provide new insights is what it's all about. >> What? Well, that that that's great, because it's one thing to just say, Okay, I get it there. Can I get better utilization? Is that change my pricing? But it's the services, and that's kind of the promise of the cloud is, you know, if I built something in my environment, that's great and I can update and I can get updates. But if I put it in your environment, you can help manage some of those things as well as I should have access to all of these services. IBM's got a broad ecosystem can you give us? You know what are some of the low hanging fruit is to people when they get there, that they're unlocking data that they're using things like a I What? What What are some of the most prevalent services that people are adding when they go to the IBM clouds? >> So when you look at people who first moved their work list of the cloud, typically they tend to dip their toe in the water. They take what's running on Prem. They used the IRS capabilities in the cloud and start to move it there. But the real innovation really starts to happen further up the stock, so to speak. The platform is a service, things like a II OT blocked and all the things that I mentioned, eso es very natural. Next movement is to start to modernize those applications and add to it. Capability is that it could never have before because, you know it was built in a monolith and it was on prim, and it was kind of stuck there. So now the composition that the cloud gives you with all of these rich services where innovation happens first, that is the real benefit to our customers. >> Every she said, you took a little hiatus from IBM and went out outside IBM. Where did you go and what did you learn? What was that? Goldman Jack. JP Morgan, Where were you? >> So it was a large bank. You know, I'm not not allowed to say the name of the bank. >> One of those two. It >> was a large bank on, and it wasn't the U S. So that narrows down the field. Some >> What is it like to go outside? They'll come inside. U C Davis for cutting edge bank. Now you got IBM Cloud. You feel good about where things are. >> Yeah. You know, if you look at what a lot of these banks are trying to do, they start to attack the cloud journey saying we're going to take everything that ran in the bank for years and years and years. And we're going to, you know, make them micro services and put them all on public cloud. And that's when you really hit the eighty twenty percent problem because you've got a large monolith that don't lend themselves to be re factored and moved out. Tio, eh, Public cloud. So you know again, Enter communities and containers, etcetera. These allow you a way to modernize your applications where you can either deploy those containerized You know, piers you go type models on prim or on public. And if you have a rich enough set of services both on Prem in on the public loud, you can pretty much decide how much of it runs on Trevor's is becoming much more clouds >> moment choice. So really, it's finding deployment. So basically, what you're saying is that we get this right. I want to get your reaction. This You don't have to kill the old to bring in the new containers and Cooper netease and now service measures around the corner. You can bring in new work clothes, take advantage of the cutting edge technology and manage your life cycle of the work loads on the old side or it just can play along. I >> think what we're finding is, you know, we moved from hybrid being a destination to an operating model, and it's no longer about doing this at scale like my multi clark. Any given applications tied to a cloud or destination? It's a late binding decision, but as an aggregate. I may be amusing multiple close, right. So that more model we're moving to is really about a loving developer. Super your workload centric and services centric to see Where do I want to run in Africa? >> Okay, what one of the challenges with multi cloud is their skill sets. I need to worry about it. It can be complex. I want to touch on three points and love to get both your viewpoints, networking, security and management. How do we help tackle that? Make that simple >> right off customers? >> Yeah, sure. So you know, I think when you think about clouds, public clouds especially it's beyond your data center and the mindset out there as if it's beyond my data center. It can be safe. But when you start to build those constructs in the modern era, you really do take care of a lot of things that perhaps you're on Prem pieces that not take into consideration when they were built like many decades ago. Right? So with the IBM public Cloud, for example, you know, security's at the heart of it. We have a leadership position. There was one of the things that we've announced is people keep protect for not only Veum, where workload visa and we sphere etcetera, but also for other applications making use off our public cloud services. Then, when you talk about our Z, you know we have a hardware as security model, which is fifty one forty, level two or dash to level four, which nobody else in the industry has. So when you put your key in there on ly, the customer can take it out, not him. Azaz clouds of his providers can touch it. It will basically disintegrate, you know, sort of speak >> H ey. Talk about VM wears customer base inside the IBM ecosystem. What's new? What should they pay attention to? As you guys continue the momentum. >> So I think if you look at the last two years, it's been around what we call these larger enterprise. Dedicated clouds. Exciting thing in the horizon is we're adding a multi tenant IRS on top of this BM, we're dedicated. So being able to provide that Brett off access thing with dedicated multi tenant public out I, as fully programmable, allows us to go downmarket. So expect the customer kind of go up being able to consume it on a pay as you go basis leveraging kind of multi tenant with dedicated, but it's highly secure or for depth test. So are the use cases kind of joke. We're going to see a much larger sort of use cases that I'm most excited about >> is the bottom line. Bottom line me. I'm the customer. Bottom line me. What's in it for me? What I got >> for the customers with a safest choice, right? It's the mission critical secure cloud. You can now run the same application on Prem in a dedicated environment in public, Claude on IBM or in a multi tenant >> world. And on the Klaxon match on the cloud sign. I could take advantage of all the things you have and take advantage of that. Watson A. I think that Rob Thomas has been talking about Oh yeah, >> absolutely. And again. You know the way that we built I c P forty, which is IBM plowed private for data. You know, it's all containerized. It's orchestrated by Coop, so you can not only build it. You can either run it on crime. You can run it on our public loud or you can run it on other people's public clouds as well >> nourished for customers and for people. They're looking at IBM Cloud and re evaluating you guys now again saying Or for the first time, what should they look at? Cloud private? What key thing would you point someone to look at, IBM? They were going to inspect your cloud offering >> so again, and it's back to my story in the bank. Right? It's, uh you can't do everything in the public cloud, right? There are just certain things that need to remain on creme On. We'll be so for the foreseeable future. So when you take a look at our hybrid story, the fact that it is has a consistent based on which it is built on. It is a industry standard open source base. You know, you build your application to suit the needs of an application, right? Is it low lately? See, Put it on. Crim. You need some cloud Native services. Put it on the public cloud. Do you need to be near your data that lives on somebody else's cloud? Go put it on their cloud. Right. So it really is not a one. Size fits all its whatever your business >> customer where he is, right? That's often >> the way flexibility, choice, flexibility. Enjoy the store for all things cloud. >> Yeah, last thing I want to ask is where to developers fit in tow this joint Solucion >> es O. So I think the biggest thing is that's trying to change for us is making these services available in a portable manner. When do I couldn't lock into the public cloud service with particular data and unlocking that from the infrastructures will be a key trend. So for us, it's about staying true to Coburn eddies and upstream with the distribution. So it's portable for wanting more and more services and making it easy for them to access a catalogue of services on a bagel manner but then making operation a viable. So then you're deployed. You can support the day two operations that are needed. So it's a full life cycle with developers not having to worry about the heavy burden of running an operating. What >> exactly? You know, it's all about the developers. As you well know in the cloud world, the developer is the operator. So as long as you can give him or her, the right set of tools to do C. I C. Dev ops on DH get things out there in a consistent fashion, whether it is on a tram or a public cloud. I think it's a win for all. >> That's exactly the trend We're seeing operations moving to more developers and more big time operational scale questions where your programming, the infrastructure. Absolutely. Developers. You don't want to deal with it >> and making it work. Listen tricks. So you know when to deploy. What workload? Having full control. That's part of the deployment >> exam. Alright, final question. I know we got a break. We're in tight on time. Final point share perspective of what's what's important here happening. And IBM. Think twenty nineteen people who didn't make it here in San Francisco are watching. You have to top cloud executives on VM wear and IBM here as biased towards cloud, of course. But you know, if you're watching, what's the most important story happening this week? What's what's going on with IBM? Think Why is this conference this week important? >> I think for us, it's basically saying We're here to meet you where you are, regardless, where you on your customer journey. It's all about choice. It's no longer only about public Cloud, and you now have a lot of capably of your finger trips to take your legacy workloads or your neck, new workplace or any app anywhere we can help you on that journey. That would be the case with >> you, and I wouldn't go that right, said it slightly differently. You know, a lot of the public service of public cloud service providers kind of bring you over to their public loud, and then you're kind of stuck over there and customers don't like that. I mean, you look at the statistics for everybody has at least two or more public clouds. They're worried about the connective ity, the interoperability, the security costs, the cost, the skills to manage all of it. And I think we have the perfect solution of solutions that really start Teo. Speak to that problem. >> So the world's getting more complex as more functionalities here, Software's gonna distract it away. Developers need clean environment to work in programmable infrastructure. >> And you know where an IBM Safe Choice, choice, choice. >> We have to go on top to cloud executives here. Inside the cue from IBM of'em were bringing all the coverage. Was the Cube here in the lobby of Mosconi North on Howard Street in San Francisco for IBM? Think twenty. Stay with us for more coverage after this short break. Thank you. Thank you.
SUMMARY :
IBM thing twenty nineteen brought to you by IBM. Good to see you again. This the customers customers want this talk about the relationship you guys You know, the broad of'em were IBM relationship over nine, ten years old. Sitting the cloud with good Burnett ease and containers is changing the game. and as you know, it's a really expensive to move stuff around. For a long time, you guys have been big supporters of that and open source that really grew But one of the last things I did when I was an IBM the first time around was actually Any one of the things we found was the notion of modernizer infrastructure, you know, I think backto, you know, fifteen years or so ago, it was bm where allowed me to not have So the building block for us is a suffer to find data center running on the infrastructure that IBM pride sixty You spoke about leveraging those capabilities to further extend your app and give it a and that's kind of the promise of the cloud is, you know, if I built something in my environment, in the cloud and start to move it there. Where did you go and what did you learn? You know, I'm not not allowed to say the name of the bank. One of those two. was a large bank on, and it wasn't the U S. So that narrows down the field. Now you got IBM Cloud. have a rich enough set of services both on Prem in on the public loud, you can pretty much decide This You don't have to kill the old to bring in the new containers and Cooper netease and now service think what we're finding is, you know, we moved from hybrid being a destination to an operating I need to worry about it. in the modern era, you really do take care of a lot of things that perhaps you're on Prem As you guys continue the momentum. So expect the customer kind of go up being able to consume it on a pay as you go basis is the bottom line. You can now run the same application on Prem in a dedicated environment in public, I could take advantage of all the things you have and take advantage of that. You can run it on our public loud or you can run it on other people's public clouds as well What key thing would you point someone to look at, So when you take a look at our hybrid story, Enjoy the store for all things cloud. You can support the day two operations that are needed. So as long as you can give him or her, That's exactly the trend We're seeing operations moving to more developers and more big So you know when to deploy. But you know, if you're watching, what's the most important story happening this I think for us, it's basically saying We're here to meet you where you are, regardless, the skills to manage all of it. So the world's getting more complex as more functionalities here, Software's gonna distract it away. Inside the cue from IBM of'em were bringing all the coverage.
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Mayumi Hiramatsu, Infor | Inforum DC 2018
>> Live from Washington, D.C., it's theCUBE. Covering Inforum DC 2018. Brought to you by Infor. >> Good afternoon and welcome back to Inforum 2018. Our coverage here on theCUBE as we start to wrap up our two days of coverage here at the show. We're in Washington, D.C. at the Walter Washington Convention Center, along with Dave Vellante, John Walls here. We're joined now by Mayumi Hiramatsu, who is the SVP of Cloud Operations Engineering and Security at Infor. Mayumi, how are you doing? >> Great to be here, thanks for coming. >> And a recent honoree by the way, Woman of the Year at the Women in IT Awards, so congratulations on that. (clapping) >> Awesome! >> Thank you. >> Very nice honor. >> Great. >> Tell us... big picture here, cloud strategy as far as Infor is concerned and why that separates you from the pack. What makes that stand out, you think, from your peers? >> I think there are a couple of things. One is that when I think of cloud, a lot of people will think about cloud as, it's a software running in the cloud, but it's more than that. It's about the solution and the capabilities that we're building on the cloud. And Infor is perfect, in that we're building enterprise software solutions. So if you look at Infor and compare us to the competition, we may have multiple of competition wrapped together in a solution. And that's really powerful, and you can only do that, really well, in the cloud because it's already built for that. It's integrated and the power of data is really amazing, because when you think about cloud, it's not just the software, it's the data, what you can do with it. And with the latest technologies around artificial intelligence and machine learning, there is so much insight we can give to our enterprise customers to make them successful in their business. So, I think of cloud as not only the technology, which I love, because I'm actually an engineer, but it's really the business transformation, digital transformation that the cloud enables, with the technologies like artificial intelligence, data analytics, data science, machine learning. There's just so much bolted on, that you can really only do in the cloud. >> Can you help us understand that competitive nuance? >> Yeah. >> I'm not sure I fully understand, 'cause others will say, well, we have cloud too. What's different between the way in which you provide solutions in the cloud and... pick a company. >> Yeah. >> Another company says, we have cloud, all of our SaaS is in the cloud. >> Right, so I think the first thing is, Infor's always focused on solutions, which means that our competition may have one of, let's say, a dozen things that we put together. So, if you're using our competition, they may have a cloud and some of them were born in the cloud, but then you have to figure out, how do I integrate it with the rest of the world? Because if you think about it, ERP. It's running your business. And it might be your HR and about your employees. It might be CRM and customer information. It could be supply chain and figuring out what parts I need to buy. It could be billing and figuring out how do I bill my customers. All these different solutions today, if you look at our competition, they may solve one, two, three different portions, but certainly not a dozen of these all together and then tailored towards the industry. So, we can pretty much bolt on and get started pretty quickly, if you think about, for example, healthcare. We already have a healthcare solution ready to go, so you don't have to figure out how do I put 12, 15 different software, glue it together and make it work? And maybe some of it is running in the cloud, maybe some of it is not running in the cloud, then the integration and making it work gets really complex. But ours is already pre-built, ready for that, whether it's healthcare, manufacturing, food & beverage, fashion. We have a lot of these already ready to go, so then you just have to customize it, as opposed to starting from scratch, figuring out how to integrate all these different software, making sure they work together and then harnessing the data, and then adding all these different, artificial intelligence and machine learning capabilities that is so powerful today. You can't do that without the cloud and you certainly can't do it if you're trying to glue together different solutions. It's just really not easy. And I'll add one more thing, I was talking to a customer about this today, which I thought was brilliant. The other thing is security. Most people worry about security in the cloud and I run our security as well, the Chief Information Security Officer reports in to me and the whole security team does. And I can tell you, if you're combining 12, 15 different types of software and trying to have consistent security all across? Oh, that's a very difficult thing to do. But we've already figured it out. So all you have to do is buy the package, the solution, it' already working together. You already have security overlay on it. They have consistency in terms of how we manage the security, whether it's single sign-on and who has access, and making sure that that gets all the way through, all the way up to the data lake, where all of the data gets captured, all the way up to the artificial intelligence. So, if you think about security and how important that is, and how difficult it might be to do on one software, let alone a dozen software, the fact that we've already built that, is a big differentiator. >> So it's all there, and when you talked about, all you have to do is customize it, you're talking about, you're not talking about hardcore coding, you're talking about things like naming and setting it up. Is that right? >> Yeah, and-- >> Or are you talking about deeper levels of custom mods? >> In our multi-tenant cloud, we don't do mods, but instead, we have extensions. And extensibility is really important because now those are, again, essentially plug-and-play. We already built it for you, so it's so much easier than creating each piece of code every single time. Again, it's about, how do you make sure that you can integrate these very important sets of business processes together. Not only how quickly can you use it, how secure is it? And ensuring that you can actually focus on your business value, right, because trying to assemble all of this together and making it work, it's an enormous amount of work and I think, as an enterprise, you want to focus on actually giving customer value instead of trying to figure out, the mechanics underneath the hood. >> I mean, you certainly get the value of cloud software, right, and cloud ERP. Who doesn't? Like out of the industries that you're trying to, get in front of or whose attention you're trying to get. Where's the, if there's someone that's kicking and screaming a little bit, who might that be or what might that be? >> I don't think that there's a specific industry, if you will, I think some industries, in fact, and when I think about it, all industries are getting disrupted, right? If they don't, they're actually getting left behind. So, I think some industries feel it more, as in, they might be behind the curve. And I wouldn't necessarily say industry, maybe some of the companies in that industry. >> Companies within? >> Yeah, are waking up to it. I went to a Gartner Supply Chain Conference a couple years ago and they were talking about bimodal supply chain, right. You have the teams that are doing the old way and then companies that are doing the new way. And companies are literally going through this shift. And I had this interesting conversation that it's really not bimodal. Companies are essentially somewhere in that spectrum and what they need to do is figure out from point A to point B and how you make that transition. It's a huge transition. I would also say that there's a cultural element as well, and so one of the key things that, especially for companies that are moving from on-prem to cloud. As a provider, it's really important to realize it's a completely different business model. And it's not always talked about, again, a lot of times people think, oh well, you know, Infor, you just moved the software into AWS and you're calling it SaaS. It's more than that. Besides the capabilities, its a huge cultural shift that even Charles talked about on-stage, which is that, software companies you focus on the product, versus, as a SaaS, the last 'S', Software as a Service, you are focusing on the service. So, the analogy I use a lot is, maybe we were actually a food company, we'd build beautiful food, delicious food, nutritious food, maybe it was a rotisserie chicken, right? But now I switch to a restaurant. Food is only table stakes. And you know, restaurant reviews is about services, the ambiance, how quickly you respond, how clean it is, all these other elements matter. And if you think about Infor or any other company for that matter, that we're focused on product and software, to then becoming a SaaS service provider, it's a huge transformation for a company, and I can tell you we're going through that, right? Infor as an on-prem company moving to the SaaS, and there's so much focus now on customer experience, is because realizing that we're no longer a software company, we're a Software as a Service company. And there's a lot more we need to put in, in terms of making sure the customer experience is good. As our customers go through the same journey, they also need to realize, it's no longer about providing that product, but the experience that they're providing to the customers, and we see our customers actually going through that journey. Some might be harder to move within whatever industry, because maybe they have legacy product, legacy machines, right, to be able to lift and ship to quickly. But there's definitely a path, and if you think about some of these industries that's been around for a long time, they're definitely going through this transition, and in fact, I think they have to. >> So how did you set priorities in terms of, you come to that recognition that we're services, in the cloud. Luckily, you don't have to manage data centers, so you could take that off the table, so what were your priorities and where did you start, and what are you focused on now? >> One of the first things that I did was really pushing this cultural shift for the company, because a lot of people, some people may think, okay, it's software, I'm putting in the AWS, it's cloud. But all the other service elements, like that restaurant analogy, it wasn't mature in terms of where we needed to be and therefore you hear a lot about customer experience and customer success and a lot of these elements that we really have to put more emphasis on. But the other areas that I focused, so I came in, I focused on cloud operations, security, tooling, and architecture, that was the set that I was focused on. What I did was essentially transformation, right, it's People Process Technology in addition to culture, so culture we already talked about, the sense of urgency is very different as well. On-prem, maybe you don't have to respond in two seconds, but in cloud, you do, and so making sure that we had crisp KPIs, which are different than on-prem, making sure that processes were completely redefined. I've actually done benchmark with our competition to see that our SLAs and KPIs are either on par or better. I'm a big proponent of engineering and technology, so we built a lot of technology monitoring, tooling, so that we can do a lot more in terms of self-service and automation, that's really the only to scale, and execute consistently. Spent a lot of time over the last year, literally re-defining the identity of our jobs to how do we make sure we have the right skillset, and retraining some of the folks who may have a new identity and they need to learn new skills, to coming up with new tools and technologies that they can use, to changing our processes so we can up our SLA and make sure that we're either meeting or beating our customers' SLAs, complete transformation in the last year. >> You must be exhausted. (laughs) >> When do you sleep? >> I don't sleep much, but... >> You must not. >> So, new metrics, this is intriguing to me. Can you give us an example of sort of this, new KPIs as a result of this cloud, SaaS world? >> Yeah, for sure. I think every company has their own sort of core KPIs that are public, and cloud is usually uptime, right? If you have support, it could be how quickly you respond, we call it mean time to respond. Underneath the hood, I've created key KPIs for, what I call, critical cloud qualities. One is, of course, reliability, so that would be in addition to uptime, like 99.7%, which is two hours and 11 minutes by the way, per month downtime, so making sure that we're actually meeting that. >> Sorry, just to interrupt. >> Yeah. >> You're measuring from the application view right, not the green light on the server, is that fair? >> That's a great question, because that is exactly the evolution we want as well, so when I talk about the transformation at my organization, we were measuring the hardware first. We are now measuring, essentially, outages. So I don't care if the server's still running, but if the customers can't log in, it's an outage, right? But that's not something you can monitor by looking at a server because sometimes the server's up and running. But maybe a process went down. >> System's fine. >> Exactly. So that's the monitoring-- >> Okay, so slight adjustment in the typical metrics, sorry to interrupt, but please carry on. >> That was a perfect question. >> Okay. >> So KPIs, so underneath the hood, so here are some examples of metrics for availability. Mean time to detect, that's an internal metric, and my internal metric is five minutes, meaning, if you don't know we have an issue in five minutes, it's probably not automated and monitored, so we better hook up some additional monitoring as an example. Mean time to respond, that's a very public one, a lot of times, customers demand that, and if you look at competition, that is the only metric that's actually public, potentially even on a contract, right? So we have mean time to respond, we also have mean time to resolution, that's usually an internal metric. I'm sure competition has that as well, but making sure that we have that response right away, because it's one thing to respond, but if it's not resolved as quickly, it's not good. Other metrics when it comes to reliability, mean time to communicate. And this is really interesting. One of the things that I found was, we could be working on something but we're not telling the customers, so they're wondering if we're actually sleeping on the job, even though we're actually actively working in the background, right? >> Did they get the message, right? >> Right, so mean time to communicate, as an example of reliability metrics. So reliability is one of the core tenets. The other tenets? Performance, how quickly do you respond, right? And I always say that if performance is too long, it's equivalent of being down. Imagine if you're using Google and you put a search in, and it takes you three minutes to get a response time, you probably have left by then. So that performance, page load time, page response time, these response times actually matter. So we have actually metrics around that and we monitor and manage them. Security, we have a boatload of security KPIs, whether it's number of critical vulnerabilities, how quickly we respond to security incidents, a boatload of those as well, and then, last but not least, agility. So how quickly we can respond if we have to do a deployment. So what that means is, let's say, every software company has a bug, and let's say we actually had to quickly respond to that, can we do it within 24 hours if we needed to? Security is a perfect example. A mature company should be able to say, okay, there was a security alert that got to the industry, right? We should be able to quickly respond to that and apply a patch immediately and address it. A company that may not be so mature, it might take them months to go through thousands of machines. So I call that time to market, how quickly can we actually deploy something, and that's not just deploying it, but testing it and making sure it's not going to break anything and be able to test it and verify it. So these are examples of metrics-- >> Great examples. Are your SLAs... for a SaaS company, your SLAs presumably have to be more strict than you'll contractually agree to, but maybe not, then your typical SLA out of AWS or Google, or Microsoft Azure. Is that true? >> Yes. >> So you guys will commit contractually to these types of SLAs that you would expect in an enterprise, versus kind of the standard, off-the-shelf AWS SLA, and how do you reconcile the gap or do you have a different agreement with AWS? >> We do have a... The SLA is pretty much standard when it comes to AWS specifically, right? >> 'Cause they want-- >> Yeah. >> Homogeneity. >> Exactly. So I think the challenge is, every SaaS provider needs to architect around it and when you think about it, hardware failure rate is usually 4% industry-wide. You can expect the hardware will go down, right? >> Yep. >> Network goes down, various things go down. So then it's our job that sits on top of it, to make sure that we build it for reliability. Perhaps we actually have redundancy built-in, and we can actually go from one side to the other, we have that, for example. So if AWS goes down, and they do, all right? I ran data centers for many, many years, it happens. It's our job to make sure that we can fail over it, and not have that customer experience, so it's an overlay availability that we have to build-- >> You're architecting recovery into the system, I know we're tight on time, but I got to ask you, 'cause Pam couldn't make it today. You're part of the WIN, the Women Infor Network, I presume, right? >> Yes. >> So maybe we can just talk a little about that-- >> Yeah. >> It's a great topic. >> Women in technology, right? >> I got some of the best interviews at Infor shows with women, Deborah Norville came on, Naomi Tutu, Lara Logan. Just some awesome folks, but so-- >> So your thoughts, we know you're passionate about the role of women in technology, so how you feel about that, if you want, and Infor, what's being done, or what can be done about that? >> Great questions. So I'm a big proponent of women in technology. Partly because I went through my pain, right, I've always been a small percentage in terms of engineering role as female in technology. I'm also a board member of Girls in Tech, and I channel my energy that way as well as I try to mentor and help others, for example, mentoring engineering students at Berkeley. I'm a Berkeley alum. And I think it's really important that we get more women in technology and keep in them in technology, and candidly, our latest trend is actually going down. So the reason why I think it's important, besides making sure that everybody has a chance, and all those good reasons, we have statistics that actually show, the more diversity you have, the better your product is going to be, and the better it's actually going to hit your top line revenue. And over and over again, whether it's women in the board seat, or women executives, or women engineers, no matter where, by getting women's input into technology, you're actually representing 50% of the consumer base. >> The user base, right. >> Right and so, if we don't do that as a company, we're actually not going to be able to get the user base feedback and I think it's so really important, not only for the economy to have those wonderful workforce in the job, but also for the company products to actually reflect the user's needs and actually improve the revenue, right? So from that perspective, I think it's really important, I love the fact that at Infor, we do a couple of things when it comes to diversity. So one, is WIN, as you know, Women Infor Network. I think it's a fabulous program, and in fact, I get a lot of male colleagues saying they want to join WIN, and they do. My last session, there were actually women and men joining it, because it's really about leadership and how do we cultivate our next, next talented workforce to be successful. The other one is EAP, the Infor Education Alliance Program, so that not only looks at women, but just diversity, right, and bringing students into this workforce. I think it's a great way to help the economy, help the products, help the company. And at the end of the day, why not? >> You're awesome, super impressive and articulate, and really self-confident, and hopefully an inspiration for young women out there watching, so thank you so much, really appreciate it. >> And hope you get some sleep sometime too. (laughing) >> Thank you. >> Busy, busy schedule. All right, thank you. Thank you Mayumi. We're back with more here on theCUBE, you are watching us live in Washington, D.C., and we'll be right back. (upbeat music)
SUMMARY :
Brought to you by Infor. Mayumi, how are you doing? And a recent honoree by the way, What makes that stand out, you think, from your peers? that you can really only do in the cloud. What's different between the way in which you provide all of our SaaS is in the cloud. in the cloud, but then you have to figure out, So it's all there, and when you talked about, And ensuring that you can actually focus on your I mean, you certainly get the value of maybe some of the companies in that industry. that product, but the experience that they're providing to and what are you focused on now? and automation, that's really the only to scale, You must be exhausted. Can you give us an example of sort of this, new KPIs so making sure that we're actually meeting that. the evolution we want as well, so when I talk about So that's the monitoring-- Okay, so slight adjustment in the typical metrics, and if you look at competition, and it takes you three minutes to get a response time, Is that true? when it comes to AWS specifically, right? architect around it and when you think about it, so it's an overlay availability that we have to build-- You're part of the WIN, the Women Infor Network, I got some of the best interviews at Infor shows and the better it's actually going to hit I love the fact that at Infor, we do a couple of things and really self-confident, and hopefully an inspiration And hope you get some sleep sometime too. Thank you Mayumi.
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