(upbeat intro music) >> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm your host, John Furrier, here in Palo Alto, California. Got a special remote guest coming in. Teresa Carlson, President and Chief Commercial Officer at Flexport, theCUBE alumni, one of the first, let me go back to 2013, Teresa, former AWS. Great to see you. Thanks for coming on. >> Oh my gosh, almost 10 years. That is unbelievable. It's hard to believe so many years of theCUBE. I love it. >> It's been such a great honor to interview you and follow your career. You've had quite the impressive run, executive level woman in tech. You've done such an amazing job, not only in your career, but also helping other women. So I want to give you props to that before we get started. Thank you. >> Thank you, John. I, it's my, it's been my honor and privilege. >> Let's talk about Flexport. Tell us about your new role there and what it's all about. >> Well, I love it. I'm back working with another Amazonian, Dave Clark, who is our CEO of Flexport, and we are about 3,000 people strong globally in over 90 countries. We actually even have, we're represented in over 160 cities and with local governments and places around the world, which I think is super exciting. We have over 100 network partners and growing, and we are about empowering the global supply chain and trade and doing it in a very disruptive way with the use of platform technology that allows our customers to really have visibility and insight to what's going on. And it's a lot of fun. I'm learning new things, but there's a lot of technology in this as well, so I feel right at home. >> You quite have a knack from mastering growth, technology, and building out companies. So congratulations, and scaling them up too with the systems and processes. So I want to get into that. Let's get into your personal background. Then I want to get into the work you've done and are doing for empowering women in tech. What was your journey about, how did it all start? Like, I know you had a, you know, bumped into it, you went Microsoft, AWS. Take us through your career, how you got into tech, how it all happened. >> Well, I do like to give a shout out, John, to my roots and heritage, which was a speech and language pathologist. So I did start out in healthcare right out of, you know, university. I had an undergraduate and a master's degree. And I do tell everyone now, looking back at my career, I think it was super helpful for me because I learned a lot about human communication, and it has done me very well over the years to really try to understand what environments I'm in and what kind of individuals around the world culturally. So I'm really blessed that I had that opportunity to work in healthcare, and by the way, a shout out to all of our healthcare workers that has helped us get through almost three years of COVID and flu and neurovirus and everything else. So started out there and then kind of almost accidentally got into technology. My first small company I worked for was a company called Keyfile Corporation, which did workflow and document management out of Nashua, New Hampshire. And they were a Microsoft goal partner. And that is actually how I got into big tech world. We ran on exchange, for everybody who knows that term exchange, and we were a large small partner, but large in the world of exchange. And those were the days when you would, the late nineties, you would go and be in the same room with Bill Gates and Steve Ballmer. And I really fell in love with Microsoft back then. I thought to myself, wow, if I could work for a big tech company, I got to hear Bill on stage about saving, he would talk about saving the world. And guess what my next step was? I actually got a job at Microsoft, took a pay cut and a job downgrade. I tell this story all the time. Took like three downgrades in my role. I had been a SVP and went to a manager, and it's one of the best moves I ever made. And I shared that because I really didn't know the world of big tech, and I had to start from the ground up and relearn it. I did that, I just really loved that job. I was at Microsoft from 2000 to 2010, where I eventually ran all of the U.S. federal government business, which was a multi-billion dollar business. And then I had the great privilege of meeting an amazing man, Andy Jassy, who I thought was just unbelievable in his insights and knowledge and openness to understanding new markets. And we talked about government and how government needed the same great technology as every startup. And that led to me going to work for Andy in 2010 and starting up our worldwide public sector business. And I pinch myself some days because we went from two people, no offices, to the time I left we had over 10,000 people, billions in revenue, and 172 countries and had done really amazing work. I think changing the way public sector and government globally really thought about their use of technology and Cloud computing in general. And that kind of has been my career. You know, I was there till 2020, 21 and then did a small stint at Splunk, a small stint back at Microsoft doing a couple projects for Microsoft with CEO, Satya Nadella, who is also an another amazing CEO and leader. And then Dave called me, and I'm at Flexport, so I couldn't be more honored, John. I've just had such an amazing career working with amazing individuals. >> Yeah, I got to say the Amazon One well-documented, certainly by theCUBE and our coverage. We watched you rise and scale that thing. And like I said at a time, this will when we look back as a historic run because of the build out. I mean as a zero to massive billions at a historic time where government was transforming, I would say Microsoft had a good run there with Fed, but it was already established stuff. Federal business was like, you know, blocking and tackling. The Amazon was pure build out. So I have to ask you, what was your big learnings? Because one, you're a Seattle big tech company kind of entrepreneurial in the sense of you got, here's some working capital seed finance and go build that thing, and you're in DC and you're a woman. What did you learn? >> I learned that you really have to have a lot of grit. You, my mom and dad, these are kind of more southern roots words, but stick with itness, you know. you can't give up and no's not in your vocabulary. I found no is just another way to get to yes. That you have to figure out what are all the questions people are going to ask you. I learned to be very patient, and I think one of the things John, for us was our secret sauce was we said to ourselves, if we're going to do something super transformative and truly disruptive, like Cloud computing, which the government really had not utilized, we had to be patient. We had to answer all their questions, and we could not judge in any way what they were thinking because if we couldn't answer all those questions and prove out the capabilities of Cloud computing, we were not going to accomplish our goals. And I do give so much credit to all my colleagues there from everybody like Steve Schmidt who was there, who's still there, who's the CISO, and Charlie Bell and Peter DeSantis and the entire team there that just really helped build that business out. Without them, you know, we would've just, it was a team effort. And I think that's the thing I loved about it was it was not just sales, it was product, it was development, it was data center operations, it was legal, finance. Everybody really worked as a team and we were on board that we had to make a lot of changes in the government relations team. We had to go into Capitol Hill. We had to talk to them about the changes that were required and really get them to understand why Cloud computing could be such a transformative game changer for the way government operates globally. >> Well, I think the whole world and the tech world can appreciate your work and thank you later because you broke down those walls asking those questions. So great stuff. Now I got to say, you're in kind of a similar role at Flexport. Again, transformative supply chain, not new. Computing wasn't new when before Cloud came. Supply chain, not a new concept, is undergoing radical change and transformation. Online, software supply chain, hardware supply chain, supply chain in general, shipping. This is a big part of our economy and how life is working. Similar kind of thing going on, build out, growth, scale. >> It is, it's very much like that, John, I would say, it's, it's kind of a, the model with freight forwarding and supply chain is fairly, it's not as, there's a lot of technology utilized in this global supply chain world, but it's not integrated. You don't have a common operating picture of what you're doing in your global supply chain. You don't have easy access to the information and visibility. And that's really, you know, I was at a conference last week in LA, and it was, the themes were so similar about transparency, access to data and information, being able to act quickly, drive change, know what was happening. I was like, wow, this sounds familiar. Data, AI, machine learning, visibility, common operating picture. So it is very much the same kind of themes that you heard even with government. I do believe it's an industry that is going through transformation and Flexport has been a group that's come in and said, look, we have this amazing idea, number one to give access to everyone. We want every small business to every large business to every government around the world to be able to trade their goods, think about supply chain logistics in a very different way with information they need and want at their fingertips. So that's kind of thing one, but to apply that technology in a way that's very usable across all systems from an integration perspective. So it's kind of exciting. I used to tell this story years ago, John, and I don't think Michael Dell would mind that I tell this story. One of our first customers when I was at Keyfile Corporation was we did workflow and document management, and Dell was one of our customers. And I remember going out to visit them, and they had runners and they would run around, you know, they would run around the floor and do their orders, right, to get all those computers out the door. And when I think of global trade, in my mind I still see runners, you know, running around and I think that's moved to a very digital, right, world that all this stuff, you don't need people doing this. You have machines doing this now, and you have access to the information, and you know, we still have issues resulting from COVID where we have either an under-abundance or an over-abundance of our supply chain. We still have clogs in our shipping, in the shipping yards around the world. So we, and the ports, so we need to also, we still have some clearing to do. And that's the reason technology is important and will continue to be very important in this world of global trade. >> Yeah, great, great impact for change. I got to ask you about Flexport's inclusion, diversity, and equity programs. What do you got going on there? That's been a big conversation in the industry around keeping a focus on not making one way more than the other, but clearly every company, if they don't have a strong program, will be at a disadvantage. That's well reported by McKinsey and other top consultants, diverse workforces, inclusive, equitable, all perform better. What's Flexport's strategy and how are you guys supporting that in the workplace? >> Well, let me just start by saying really at the core of who I am, since the day I've started understanding that as an individual and a female leader, that I could have an impact. That the words I used, the actions I took, the information that I pulled together and had knowledge of could be meaningful. And I think each and every one of us is responsible to do what we can to make our workplace and the world a more diverse and inclusive place to live and work. And I've always enjoyed kind of the thought that, that I could help empower women around the world in the tech industry. Now I'm hoping to do my little part, John, in that in the supply chain and global trade business. And I would tell you at Flexport we have some amazing women. I'm so excited to get to know all. I've not been there that long yet, but I'm getting to know we have some, we have a very diverse leadership team between men and women at Dave's level. I have some unbelievable women on my team directly that I'm getting to know more, and I'm so impressed with what they're doing. And this is a very, you know, while this industry is different than the world I live in day to day, it's also has a lot of common themes to it. So, you know, for us, we're trying to approach every day by saying, let's make sure both our interviewing cycles, the jobs we feel, how we recruit people, how we put people out there on the platforms, that we have diversity and inclusion and all of that every day. And I can tell you from the top, from Dave and all of our leaders, we just had an offsite and we had a big conversation about this is something. It's a drum beat that we have to think about and live by every day and really check ourselves on a regular basis. But I do think there's so much more room for women in the world to do great things. And one of the, one of the areas, as you know very well, we lost a lot of women during COVID, who just left the workforce again. So we kind of went back unfortunately. So we have to now move forward and make sure that we are giving women the opportunity to have great jobs, have the flexibility they need as they build a family, and have a workplace environment that is trusted for them to come into every day. >> There's now clear visibility, at least in today's world, not withstanding some of the setbacks from COVID, that a young girl can look out in a company and see a path from entry level to the boardroom. That's a big change. A lot than even going back 10, 15, 20 years ago. What's your advice to the folks out there that are paying it forward? You see a lot of executive leaderships have a seat at the table. The board still underrepresented by most numbers, but at least you have now kind of this solidarity at the top, but a lot of people doing a lot more now than I've seen at the next levels down. So now you have this leveled approach. Is that something that you're seeing more of? And credit compare and contrast that to 20 years ago when you were, you know, rising through the ranks? What's different? >> Well, one of the main things, and I honestly do not think about it too much, but there were really no women. There were none. When I showed up in the meetings, I literally, it was me or not me at the table, but at the seat behind the table. The women just weren't in the room, and there were so many more barriers that we had to push through, and that has changed a lot. I mean globally that has changed a lot in the U.S. You know, if you look at just our U.S. House of Representatives and our U.S. Senate, we now have the increasing number of women. Even at leadership levels, you're seeing that change. You have a lot more women on boards than we ever thought we would ever represent. While we are not there, more female CEOs that I get an opportunity to see and talk to. Women starting companies, they do not see the barriers. And I will share, John, globally in the U.S. one of the things that I still see that we have that many other countries don't have, which I'm very proud of, women in the U.S. have a spirit about them that they just don't see the barriers in the same way. They believe that they can accomplish anything. I have two sons, I don't have daughters. I have nieces, and I'm hoping someday to have granddaughters. But I know that a lot of my friends who have granddaughters today talk about the boldness, the fortitude, that they believe that there's nothing they can't accomplish. And I think that's what what we have to instill in every little girl out there, that they can accomplish anything they want to. The world is theirs, and we need to not just do that in the U.S., but around the world. And it was always the thing that struck me when I did all my travels at AWS and now with Flexport, I'm traveling again quite a bit, is just the differences you see in the cultures around the world. And I remember even in the Middle East, how I started seeing it change. You've heard me talk a lot on this program about the fact in both Saudi and Bahrain, over 60% of the tech workers were females and most of them held the the hardest jobs, the security, the architecture, the engineering. But many of them did not hold leadership roles. And that is what we've got to change too. To your point, the middle, we want it to get bigger, but the top, we need to get bigger. We need to make sure women globally have opportunities to hold the most precious leadership roles and demonstrate their capabilities at the very top. But that's changed. And I would say the biggest difference is when we show up, we're actually evaluated properly for those kind of roles. We have a ways to go. But again, that part is really changing. >> Can you share, Teresa, first of all, that's great work you've done and I wan to give you props of that as well and all the work you do. I know you champion a lot of, you know, causes in in this area. One question that comes up a lot, I would love to get your opinion 'cause I think you can contribute heavily here is mentoring and sponsorship is huge, comes up all the time. What advice would you share to folks out there who were, I won't say apprehensive, but maybe nervous about how to do the networking and sponsorship and mentoring? It's not just mentoring, it's sponsorship too. What's your best practice? What advice would you give for the best way to handle that? >> Well yeah, and for the women out there, I would say on the mentorship side, I still see mentorship. Like, I don't think you can ever stop having mentorship. And I like to look at my mentors in different parts of my life because if you want to be a well-rounded person, you may have parts of your life every day that you think I'm doing a great job here and I definitely would like to do better there. Whether it's your spiritual life, your physical life, your work life, you know, your leisure life. But I mean there's, and there's parts of my leadership world that I still seek advice from as I try to do new things even in this world. And I tried some new things in between roles. I went out and asked the people that I respected the most. So I just would say for sure have different mentorships and don't be afraid to have that diversity. But if you have mentorships, the second important thing is show up with a real agenda and questions. Don't waste people's time. I'm very sensitive today. If you're, if you want a mentor, you show up and you use your time super effectively and be prepared for that. Sponsorship is a very different thing. And I don't believe we actually do that still in companies. We worked, thank goodness for my great HR team. When I was at AWS, we worked on a few sponsorship programs where for diversity in general, where we would nominate individuals in the company that we felt that weren't, that had a lot of opportunity for growth, but they just weren't getting a seat at the table. And we brought 'em to the table. And we actually kind of had a Chatham House rules where when they came into the meetings, they had a sponsor, not a mentor. They had a sponsor that was with them the full 18 months of this program. We would bring 'em into executive meetings. They would read docs, they could ask questions. We wanted them to be able to open up and ask crazy questions without, you know, feeling wow, I just couldn't answer this question in a normal environment or setting. And then we tried to make sure once they got through the program that we found jobs and support and other special projects that they could go do. But they still had that sponsor and that group of individuals that they'd gone through the program with, John, that they could keep going back to. And I remember sitting there and they asked me what I wanted to get out of the program, and I said two things. I want you to leave this program and say to yourself, I would've never had that experience if I hadn't gone through this program. I learned so much in 18 months. It would probably taken me five years to learn. And that it helped them in their career. The second thing I told them is I wanted them to go out and recruit individuals that look like them. I said, we need diversity, and unless you all feel that we are in an inclusive environment sponsoring all types of individuals to be part of this company, we're not going to get the job done. And they said, okay. And you know, but it was really one, it was very much about them. That we took a group of individuals that had high potential and a very diverse with diverse backgrounds, held 'em up, taught 'em things that gave them access. And two, selfishly I said, I want more of you in my business. Please help me. And I think those kind of things are helpful, and you have to be thoughtful about these kind of programs. And to me that's more sponsorship. I still have people reach out to me from years ago, you know, Microsoft saying, you were so good with me, can you give me a reference now? Can you talk to me about what I should be doing? And I try to, I'm not pray 100%, some things pray fall through the cracks, but I always try to make the time to talk to those individuals because for me, I am where I am today because I got some of the best advice from people like Don Byrne and Linda Zecker and Andy Jassy, who were very honest and upfront with me about my career. >> Awesome. Well, you got a passion for empowering women in tech, paying it forward, but you're quite accomplished and that's why we're so glad to have you on the program here. President and Chief Commercial Officer at Flexport. Obviously storied career and your other jobs, specifically Amazon I think, is historic in my mind. This next chapter looks like it's looking good right now. Final question for you, for the few minutes you have left. Tell us what you're up to at Flexport. What's your goals as President, Chief Commercial Officer? What are you trying to accomplish? Share a little bit, what's on your mind with your current job? >> Well, you kind of said it earlier. I think if I look at my own superpowers, I love customers, I love partners. I get my energy, John, from those interactions. So one is to come in and really help us build even a better world class enterprise global sales and marketing team. Really listen to our customers, think about how we interact with them, build the best executive programs we can, think about new ways that we can offer services to them and create new services. One of my favorite things about my career is I think if you're a business leader, it's your job to come back around and tell your product group and your services org what you're hearing from customers. That's how you can be so much more impactful, that you listen, you learn, and you deliver. So that's one big job. The second job for me, which I am so excited about, is that I have an amazing group called flexport.org under me. And flexport.org is doing amazing things around the world to help those in need. We just announced this new funding program for Tech for Refugees, which brings assistance to millions of people in Ukraine, Pakistan, the horn of Africa, and those who are affected by earthquakes. We just took supplies into Turkey and Syria, and Flexport, recently in fact, just did sent three air shipments to Turkey and Syria for these. And I think we did over a hundred trekking shipments to get earthquake relief. And as you can imagine, it was not easy to get into Syria. But you know, we're very active in the Ukraine, and we are, our goal for flexport.org, John, is to continue to work with our commercial customers and team up with them when they're trying to get supplies in to do that in a very cost effective, easy way, as quickly as we can. So that not-for-profit side of me that I'm so, I'm so happy. And you know, Ryan Peterson, who was our founder, this was his brainchild, and he's really taken this to the next level. So I'm honored to be able to pick that up and look for new ways to have impact around the world. And you know, I've always found that I think if you do things right with a company, you can have a beautiful combination of commercial-ity and giving. And I think Flexport does it in such an amazing and unique way. >> Well, the impact that they have with their system and their technology with logistics and shipping and supply chain is a channel for societal change. And I think that's a huge gift that you have that under your purview. So looking forward to finding out more about flexport.org. I can only imagine all the exciting things around sustainability, and we just had Mobile World Congress for Big Cube Broadcast, 5Gs right around the corner. I'm sure that's going to have a huge impact to your business. >> Well, for sure. And just on gas emissions, that's another thing that we are tracking gas, greenhouse gas emissions. And in fact we've already reduced more than 300,000 tons and supported over 600 organizations doing that. So that's a thing we're also trying to make sure that we're being climate aware and ensuring that we are doing the best job we can at that as well. And that was another thing I was honored to be able to do when we were at AWS, is to really cut out greenhouse gas emissions and really go global with our climate initiatives. >> Well Teresa, it's great to have you on. Security, data, 5G, sustainability, business transformation, AI all coming together to change the game. You're in another hot seat, hot roll, big wave. >> Well, John, it's an honor, and just thank you again for doing this and having women on and really representing us in a big way as we celebrate International Women's Day. >> I really appreciate it, it's super important. And these videos have impact, so we're going to do a lot more. And I appreciate your leadership to the industry and thank you so much for taking the time to contribute to our effort. Thank you, Teresa. >> Thank you. Thanks everybody. >> Teresa Carlson, the President and Chief Commercial Officer of Flexport. I'm John Furrier, host of theCUBE. This is International Women's Day broadcast. Thanks for watching. (upbeat outro music)

>>Hi, everyone. Welcome back to the cubes coverage of splunk.com, virtual 2021. I'm John Ford, your host of the cube. We're here with Teresa Carlson, special guests cube alumni. Who's now the president and chief growth officer of Splunk. Teresa, welcome back to the queue. >>So glad you're here with us >>As the president of Splunk. Great to see you. Great to see you. So we've had many conversations in the queue. When you were the chief of public sector of Amazon web services, you grew that business significantly over the years. We've documented on the cube and we've talked about I've written about it. Um, now Splunk, it feels a lot like AWS was back in LA a couple of years ago, where you have this amazing product everyone's using. They don't lose customers. They're getting customers they're in the middle of the security thing, which you know a lot about, and they have this large enterprise base growing. It's just a minute. Grazer leaning in Splunk is, seems to be going to the next level. >>Totally. Well, you nailed it. I would say we're definitely in a scale mode at this point at Splunk. And also to your point, our customers are so loyal to us and we're seeing actually customers with more than a million dollars doubling their spend almost with us. Uh, it's pretty cool. And now we have this cloud portfolio, which is one of my jobs, as you know, I love, I've got my cloud shirt on. I've been believer in cloud. I'm a real believer. You know, I saw the transformational effects of cloud in real time, over 11 years and bringing that here even more to utilize that in our security and observability spaces is quite phenomenal. And then you see again in a much more, uh, set of segmented workloads, how customers take advantage of this. And of course today, like no other John security is just top of mind. It's always been you and I talked earlier about how security kind of evolved over the years and public sector led some of that over time. And then commercial industry say, you know, wow, that today it's, I mean, it's more than top of mind for not just every enterprise organization and government entity, but it's also every board out there. It's something that we think about internal threat, external threat. How do we manage it? How do we get the data around it to understand it? And then how do we take action on it? >>I seen you up on stage as a senior leader here at Splunk, um, at the virtual venue at a great keynote was a lot of news. And we'll get into that in a second, but I want to ask you, knowing you personally and covering you over the years of Amazon web services, you've been a fierce competitor. Okay. But you also have been a great people, person, people loved working for you, Splunk, is it the same? We've been covering them just as long as we cover an ADFS. The culture seemed to fit because Splunk is kind of competitive, but they're kind of quiet, competitive culture. Yeah. Interesting. Tell us about, tell us about your experience. >>Well, and I think we can, yeah, we can do it in our own Spanky way. I'm learning new it's six minutes today that I've been as blind quiches and believable that I've been here this long already, but, uh, Splunk has a very quirky culture, which I led. They have a lot of fan. They have a big following and I'm so sorry that everyone couldn't attend in person, but the virtual social media feeds are off the charts. I mean, I'm just, I'm having so much fencing high already. They come together. It's a real community, but, uh, yeah, on the competition front, here's what reminds me so much about my old world is that I always love that when somebody wakes up and realizes that it's a huge industry and they want to participate. And that's kind of what happened when I was at AWS and now it's blank. >>I'm like, Hey, all these companies are waking up and saying, data's this real thing. It's like a $90 billion plus industry and growing, and then data with security. Hello, are you kidding me? So I feel like really that's kind of what's happened. And Splunk has such a unique set of tools and solutions that just work, they work. And that's what customers, I have heard that statement from customers and partners so much that it just works. And the other thing that's pretty unique about us, I would say John is our ability to navigate between an on-prem world and a cloud world in a unique set of areas like IOT, edge computing. So wherever customer's data is multiple clouds, we're able to take advantage of that for the customer. So they make the choice of where that data comes from and they use the splint tooling then to be able to get those insights and information >>Well, great to have you on the Cuban grid, that's swung to have you, and they're going to be lucky to have you going to do a lot stuff, knowing you and knowing the Splunk community and the team here. A great team. Now talking about the announcements, look at what's going on. Obviously security is still in everything. Yep. A couple of things, rebranding of the partner versus sends a huge message of the ecosystem. You know, that movie you've seen that movie before, um, digital journey for customer success. Again, they have tons of customers that have been with them from beginning and new customers, but they've got to go government action going on here. Whereas you know, a lot about the government logging in monetization program. >>Yeah. Well, as you know, the government, uh, you got 11, but they do continually come up with N fended mandates. And my government customers always have said, oh my gosh, I've got another unfunded mandate. So we're really helping them at that because yes, while it's infested in this budget this year, as it states, they know how important it is. And I do think this initiative is something that is going to have a waterfall effect into the commercial industries. Also just like a lot of these things do and around security, uh, but it's important that we help our government customer made as best as they can. So we've come up with, I think, a very unique offering that they can take advantage of for Splunk and we're going to be out there helping them every way. And, and hopefully John L also helped them learn more about cross governmental, what they're doing and how they can understand from their logs and metrics even more about how to protect. Yes. >>One of the things that we've talked about before in the past, but how cloud-scale, and as creates ecosystems, Amazon VMware, you seeing all these ecosystems that have been thriving for, for decades, Splunk has an ecosystem developing very, very fast. Their partners are, are loyal and they're making money with them. And they're being delivered solutions as data becomes the new enablement. How do you see the role of the partners that growing? How do you see them evolving over time? >>Well, let me just tell you, I'm, I'm a real believer in the partner community. I mean, firsthand over the years, my time at Microsoft at AWS, I saw it as an unbelievable force multiplier to your business. And I mean that, and they do things that you don't even think of. I, you know, I'm always amazed at partners. I'm like, oh, you're using the tool for that. Wow. So while we are broadly good, we're, we're very good at what we do, but we cannot understand every horizontal or vertical industry out there. And the reason it's important to have partners, they can take you to places that you never dreamed. And for us, if you look at the categories, we need our CSP or cloud service providers to be able to really help us make sure that we take advantage of the cloud platforms that are out there and our primary, we AWS, and then Google cloud. >>Uh, and then after that we work, we work with both those a migration. You saw Steve Schmidt today. Good friend of mine love Steve. And the work we're doing. And you saw, we were one of the first migration partners with AWS. You'll see us continue that program. We'll work together to continue to look for security services jointly that we can offer. And we're a customer of theirs. They're a customer of ours. It makes a good partnership. And then additionally, you have, uh, you have your MSPs, right? Your managed service providers. And today we talked about blue buoyant who had multiples, and these are partners out there that have a unique offering for me, generally managed security or observability in the marketplace. They take the Splunk toolkit, they add to it and they have it off, offered out to their customers. Um, and then you have your largest size like Accenture. I'm so excited about that. First of all, led Julie Sweet. She's an amazing CEO and leader. Uh, and w in what they're doing with this, they've been a long-standing partner of ours, but now they've actually made us part of their, one of their 11 business groups. So it's Accenture plus Splunk, and now they'll take us into all of their industries together. So it's huge. And, you know, >>Does that mean cause, cause this is a business deal. This isn't just like a, you know, some sort of deal where you guys saying we're going together. This is a specific division. >>That's right. That's right. So they have a leaven partners that they work with. AWS is one of them. SAP's one of them. Uh, IBM's one of them, Salesforce, I believe is one of them. And they have, they have experts at Accenture that can go into customers to implement tools and services for customers at the enterprise level. And so they have selected. Splunk is one of those business partners that you heard Paul today talk about. We already have 400 customers together and growing, we will expand that, but it's a joint effort of both go-to-market selling and technical resources that will deliver. But for Splunk, again, it's back to that horizontal and vertical slicing where they can take us into security practice that they have chosen. Splunk is one of their security offerings and it's important that we really support them. But also in the splint, a partner verse, we're going to do some new things. >>John, if I just first take and talk about it, we've had a great partner program, but now we're going to Korea's credits, uh, technology, architecture, tooling support, uh, getting in, you know, to certify themselves, to be pro serve ready for those migrations and modernizations. But also really what we heard from a lot of them is they need more training and education remaster to understand our new cloud offerings. And that makes sense. So it's more digital and more cloud oriented with these partners. And then guess what they would love for us to talk about how great they are and we should. So when we get them out there that helps our customers really understand the offerings they have in the marketplace >>At Brooke honeymoon was saying she didn't do a lot more listening and they're working on this next level partner verse. I found that really interesting, all sorts of Katie beyond key. I talked with she's the SVP of customer success, something you're I know you're obsessed about. You always work backwards from the customers as the AWS way. How do you view customer stuff? Because you have a lot of different customers, you have diverse customers. What's important. What are you going to keep Katie's on top of this, but what's your view. >>We ha we do have a lot of different customers. However, we have a concentration of the largest, most important and influential customers in the world. So our customer base is very large enterprise oriented, multiple departments within that enterprise take advantage of Splunk. We work with 90 to the 100 fortune 100 companies, and we've worked with them for a long time. And like I said, we're continuing to see them use more of splice, not less as blank. And the way that that happens is, and I hear from him, I sit and talk to him and they're like, now we're using Splunk in these multiple departments and we need to bring it all together at the enterprise level for the C-suite to look at it. Now, I know it sounds a little strange John, but that's changed a bit over the years. And that is because, you know, if you look at big spenders at an enterprise, he spends a lot of money because they need to at dev, you know, uh, security, right. Security infrastructure, and they need to monitor all that. They need to understand it, but guess what they want, understand it now at the corporate level. And they need it at the CIO, they need at the Cisco level for threat analysis. And then now boards want more and more that information they want to roll up of what's happening. So we're seeing a trend where the C-suite, the senior executives really are much more interested in Splunk. It used to be very departmental. >>I'll throw another wrench in the equation. There is one developers want shifting left. They want real time data security policy in the development, CDC at pipelining. So another problem. Yeah. >>Yeah. And developers lever tools. And again, they're, they're another unique group I should totally talk about. That takes your tools to another level and really fears that ways within their customer set to take advantage of the tooling. >>He's a great to see you. Congratulations on a new opportunity here. And the leadership at Splunk, um, really perfectly poised to take the growth of the cloud. That's. So I have to ask you, what's your mission? What's your mission for the next year as you come on? You're six months in what's the, >>Well, for us, here's blankets, continuing to scale, really listening to our customers and partners. It sounds, I don't want it to sound like a cliche. We really are spending time listening and working back, Sean and I are working. He's their president of technology products and technology. He and I are working very closely to look at features and functionality that we need to be talking about. Uh, it is about taking advantage of the partner community in a way to support them, to help again, get us into new areas of the business. And then lastly, continue to make sure that we have the training and education for customers directly because our tools and technologies are evolving. And if I've learned anything over the last 11 years is cloud is a step change for a lot of customers and they're still hybrid. So it's important that we meet them where they are, but help them get over that bridge so that they have that full digital journey. So that's what you're going to see me focused on. I'm super excited. >>I was talking with Claire, the CMO just before you leave, I want to get your reaction. This event went virtual the last minute. It became a studio here in Silicon valley. You're a media company now Splunk. Yeah. >>It's like it. I mean, it is amazing what we accomplished today. Uh, I, you know, I don't want to pre give numbers, but we had way, way over 20,000 today, online and, uh, growing. So the numbers we're still looking at, but it was unbelievable. And we had, I think we had had like 22,000 registered and we even got more. So people joined in, they stay, they watched the keynote, there were out narrow specialty sessions. And I all agree, like it was pretty cool. It was a step change because we were thinking about doing it in person. We took a pulse and we said, you know, we think we can actually do a better job this year because of COVID steel. If we do it all virtually and it turned out and we have you, so look at this, you're like, we have you here. And I love your cool backdrop here, John. Yeah. >>Well, you guys do a great job. You guys are a media company. Now you're telling your own stories direct. There's a lot of stories to tell. Thank you for coming on the cube. Great to see you >>Again. John's great to see you because the >>Cubes coverage here at.com 2021 virtual I'm John for your host of the cube. Thanks for watching.

>>From around the globe. It's the queue with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hello, and welcome back to the cubes coverage of ADFS reinvent 2020 it's virtual this year because of the pandemic we can't be in person normally would do in these interviews face to face, but we're here remote. I'm your host, John furrier. We're the cube virtual and we're here with Teresa Carlson, who is the chief and heads up the public sector business, uh, for AWS and also now has industries, which is a lot of the verticals and just continues to, um, have great leadership and continues to do well in the business. I Theresa great to see you for the eighth consecutive cube interview you've been on every year and we thank you for coming on big year this year. Thanks for coming on. Great to see you. >>Thank you, John. Thank you for having me. It's hard to believe it's eight years already. Wow, go ahead. >>Well, first of all, I want to say congratulations. Um, the first year you will run, you never wavered. You always had a North star. Um, you had the Amazonia and kind of way, um, you told us what you were going to do and you did it. The CIA came on board and the dots just connected. So congratulations this year more than ever, um, during your keynote. And re-invent, even though it was virtual, um, again, you're raising the bar on the theme leadership and making use of the data two major themes this year on your keynote because of the pandemic. And just because of the cloud computing benefits are all kind of coming together. You're helping more people than ever doing a more public service with cloud when it needs it. The most. This has been a big story. Share your, your reaction to that. >>Yeah. Well, John, thank you again for having me in your coverage of reinvent. It's been three weeks of, wow. I mean, three weeks we do one hour a day three, uh, that COVID, you know, we're still, we're still not dead, right? The vaccinations are out. People are starting to, I saw on the television yesterday here in the U S the first nurse that was vaccinated. Uh, but for us, I will tell you the data side of this piece during COVID has been huge. I mean, huge. It has been, you know, our customers have always said data is golden for them, right. Uh, but during COVID, we have actually seen the use of data, just go up like crazy and not just the use of it, but, um, I will say it's multiple data lakes that are used hydrating multiple data lakes and using that data to merge. >>So if you think about economic data and health data and putting those data sets together in a way that they have deeper understanding of what's happening within their community, their state, their, their, uh, their country. So we've seen emerging of data, uh, in a big way. If you think about the vaccinations themselves, uh, John, that wouldn't have been possible to move this fast without the use of scalable compute, processing and analytics in a way like no one has ever seen it. And, uh, it's, it's, it's pretty amazing. And I don't think we'll ever go back. And also I'll just say sharing of that data has changed. Researchers are now much more open to sharing that data air cord 19 a research site that we've done has thousands of researchers on it. Now, hundreds of thousands of views on it with people sharing research about COVID and think about that. I mean, research has always been held tightly, and now we're really starting to see them open up and share that data so that we can move much faster. >>I think doing that public service with the data has always been a killer idea. We talked about national parks being kind of open for the people over the years now, super computing and data. You guys do a great job doing that, but the other area that you're getting a lot of press on and, and rightfully so is an area that I know is close to your heart, as well as our mission, which is getting people trained up on cloud computing. And you've done this for years, but this year more importantly, with all the pressure and all the need, you guys have offered, offering a huge training skills training for 29 million people globally. I saw that on the news, I saw you on doing some TV interviews on this. It's been all over the press has been getting a lot of great buzz. Can you tell me more about what that is? >>Yeah. So part of my, when I picked up bear industry business units also picked up our training and certification organization that is ran by Maureen Lonergan. I know you've had Maureen on your show before too, and then I have education, which is run by Kimma Jarris in the U S and max, uh, Peterson internationally. And we are now we've merged so that we have a model that we can teach and train around the world in a much more scalable way that this announcement was about going into 200 Kemp countries and territories training, 29 million people by 2025 free do free skills training and making that available job through multiple different programs and scaling those. So we'll take the programs we have and we'll scale those app much more rapidly. And then now we'll also look for new programs that we need to run in parallel because that's what we do. >>We have to look around corners. Also make sure that we have the right programs and, you know, I've lived, I've lived, you know, they're all amazing, but near and dear to my heart has always been our AWS educate, which we started, uh, for ages 14 and up to at the university and high school level, to be able to start to bring on those cloud skills. Then we added badging and credentialing onto that. And from there, you can go into the air Academy, which you can actually get certifications as a solution architect. Uh, but we've, we've added so many more, uh, our program restart now, which has been really, which is about training. Those who are jobless or an underserved communities and socioeconomic depressed areas. Uh, and I love that program. I told a story about an individual in Boston who had opened a training center, a gym he's a fitness trainer, and he had to close it, uh, because you know, COVID, and he went through our 12 week. >>We restart training program and now has a job with a company there in Boston. And I just love those kind of stories where you know, that you're putting people to work. And I think for us, there's thousands and thousands of jobs around the world, just in any city, if you, if you search on cloud computing jobs open, I just looked in New York when I was on CNBC. I looked in New York and there are 10,000 cloud jobs just there in New York. And I just did a quick search. So there's always jobs, and we've got to make sure that we're skilling them so they can go now fill those jobs. And that will help us close that gap. Uh, John, which we still have a big one, uh, to get all the jobs filled that are out there. >>That's a great mission. And I got to say, it's super important because one is cloud computing. There's openings for this kind of new, the new paradigm, which is now mainstream and playing out on, in real time, as, as Andy was talking about, but also the global it markets being reshaped by cloud computing. So you have the intersection of those two, which is a new skill. You can't just take it and make a cloud. You've got to bring it together. So it's a great opportunity for someone to come into the industry and level up pretty quickly. You don't have to have the 20 years of experience to do this. It's you can come in instantly level up, have a great job. >>You know, it's the one thing John, I hear all the time around the world before from like when I would go and speak with university chancellors and presidents and just professors, they would say, Hey, you know, AWS, we need you to do the micro-credentialing along the way. And this was pre COVID when they said, we need to get your students want to work while they're in school. Well now more than ever, it's important. And we also, John Luke, just in September, over 800,000 women left the workplace. That is a trend that we do not want and we can not sustain. And so doing, you know, doing programs like this virtually that you can do self paced environments, intensive environments. We want to make, we want to make these programs fit for whatever the individual needs. So it's not just a one size fits all. We want to make sure that the programs that we're providing will fit the needs of the individuals doing the training. And I, I particularly am, uh, I want to push this with their, you know, inclusion and diversity of the individuals that we need to get into the workplace, but it is pretty alarming when you see that many women leaving the workplace, you know, when a choice is being made right now, we're seeing women take the brunt of that. And we want to make sure that they have the opportunity to work virtually train themselves and get those new jobs that are out in tech. >>Well, that's one of the questions I had for you. I'll just jump to that. Now I'll get back to some of the other ones, but the customers that pivot to remote work and learning, uh, it's changing. And, you know, I was, um, riffing on an interview. Um, I think it was with one of your public sector customers, the future of work. And if you just think about the word work workforce, workplace workload work flows, the notion of work is now impacted. And you mentioned the diversity piece. This is an opportunity. So how should people think about this, uh, relearning? So we don't lose people and we actually get a net positive inbound migration to the workforce. >>You know, the flexibility I had, I did a fireside chat with Andrew Nooney. Um, he was the former CEO of PepsiCo and chairman, and is now on our Amazon board, uh, for re-invent. And she talked about, you know, being your authentic self, uh, curiosity, but one of her big points is women in the workplace. Uh, and she's gonna publish a new book soon, and it's going to be really focused on kind of equity policy, uh, areas of need that we have to focus on to make sure that we have at women being able to tackle both the home issues and being able to work and taking advantage of that plus 50%. And I would say the virtual opportunity is really fantastic, especially for, um, all levels of socioeconomic individuals, because you can work part-time full-time, you can work virtually. And I do believe while we all want to get back into the workplace. >>I think for me, I'm a social animal. I'd love to be there sitting beside you, John, you know, I think for a lot of us, we are, we kind of yearn to be back in the office, but there's also a lot that working from home, um, is, is much more achievable for them, right? Especially with childcare if school day, if it's a short day, because the schools and allowing flexibility with work is going to be really important and COVID has taught us that that is possible. My team did not miss a beat during COVID. I tell ya, it's like unbelievable. Our business, uh, has, has really kinda been on fire because public sector. And if you look at the other industries, I've picked up financial services, uh, energy and telecommunications and training and certification. These are all that had to keep going. Uh, governments were moving faster than ever. >>So our team was really busy. Um, I've had individuals asked me, well, how did you manage the downtowns? Like we didn't have any downtime. Like literally day one, we were like 24 seven and the teams were working with it pretty much every government around the world because COVID moved so quickly and all virtually. And I will have to say, John, I was really skeptical in the beginning about how is this? How, how are we going to do this? Um, but the teams really, we figured out how to operate. You know, you had to, it's a new muscle. You kind of have to build that virtual work muscle and figure out how you manage your day, how you fit things in. And then there's the point that people think you're always available because you are at home, right? So you can never, that you can't possibly not be available because you know, you're, you are sitting at home. And then there's the many times where people's cats walk across and kind of with their tail on their face. And that dog child were at REMS in with the diaper. And you know, it's all, you, you have to have grace and humor about all this. Sometimes T like you can't take everything so seriously. And perhaps we've learned that, um, work and life can blend a little bit more, right? That you can, you can have that when a lot of people, when they talk about work-life balance, now we have work-life harmony. >>You know, you and I have talked about this before. If you can tap whoever taps, the diversity of talent will always let me win the game and not just, um, diversity in terms of gender or background role. I mean, if you can tap the virtual space, you're a winner because there's talent out there that can be aggregated in, and there's no stigma associated with anything. So, you know, this is, I think Andy kinda, uh, expressed that to me. And, and he heard it in his keynote where he said, Hey, people are a square, but you can get more participation. I think that is a real positive, um, upside. And I love the perspective of this new muscle. I totally agree. You need to, you need to have that >>Square. I mean, we've, we've actually chatted. I don't know if we'll ever go back to having big rooms with people in it, because you have a voice, you have a face. And I do believe, especially for women, uh, John, who can not always speak up, it's an opportunity for them to have their own space. They ha they can have their own voice. All individuals cause centers. They have great ideas, but they don't always value them. So having, you know, when you, each person has their own square, you can actually kind of see, well, who's, who's has an opinion. Who's spoken up. Who, who do I want to call on here and ask them if they have an opinion? So I like the idea of everybody having their own space when you're having a meeting. If you have to be virtual, because you get lost in translation, especially if you have that large leader in the room and everybody else's around them, then sometimes they only kind of adhere to their voice. This is an opportunity for others to really have that pool. >>I was just, I saw a joke on Twitter from a friend that said, Hey, I run all the meetings now because I can mute people. So if someone starts talking, you're muted bye-bye. So again, this is a whole new muscle great stuff. Well, since you've, since you brought up your role, I know you have a new expanded role. Could you take a minute to explain what that is? Because I'm still not clear. I know you've been doing an amazing job. I've written about, uh, your initial successes, and now you continue to do well with public sector and believe me, I've exploding. I see it. We're reporting on it. Public service is changing with digital transformation, but these other things, what are you working on? What are the new areas? Yeah, so I >>Just passed my 10th year. I'm starting my 11th year and it's been like amazing building this public sector business. I, I, and our government customers. Wow. The innovation and education during COVID has been pretty off the charts, which I don't think I'll slow down. And then a few months ago I was asked to take on our, uh, our training and certification org and our evangelist in solution architecture org, along with the industry business units of, uh, finance, telecommunications, and energy. And then, uh, John, if you remembering June, I announced our aerospace and satellite industry business unit. So, uh, these are the ones that we have right now are very regulated. A lot of them are, you know, very closely aligned to regulated industry. Um, you know, there could be others that are not as regulated, but the ones right now, if you think about aerospace, satellite, financial services, telecommunications in, in, in energy. >>So they, for me, um, they're very, it can tell a lot of the work I've been doing in building public sector, because when I go into a country today, when my teams go in, we generally always have to work with these groups. So if you think about telecommunications, we have to go in and make sure that we're working on our networking, our connectivity, and we negotiate and work with those telco providers. Same with the energy companies, both large ones and small ones. We go in and we work to build a power purchasing agreements, you know, solar power, uh, renewable energy to power our data centers and make sure that we're giving back to the grid. So we have that partnership. And then in the financial sector, I've had our, uh, I've had all of our regulators anyway, like FINRA fed reserve. Um, I R S treasury. >>So I've already, I've always had all the regulators. So now working with the, uh, you know, the additional, the banking, the investment sector, capital markets, it's very, it's, it seems so natural if that makes sense. And now diving into the upstream and downstream stream of supply chain for both that energy and telco and what a fantastic time now for telcos with 5g. I mean, I've been saying for two or three years that I thought this would be a huge opportunity for telecommunications companies to actually look for new, uh, work streams for their customers. And I mean, edge, you know, now our connect or call centers that they can do and take advantage of that. So I'm actually really excited. Uh, John seeing seven of new opportunities and, you know, renewable the new energy, uh, startups that are out there, the things I'm seeing, power, solar, nuclear, um, and then seeing a lot of the larger energy companies take on these projects. It's a lot of fun. And, um, I'm very excited now to continue to meet those customers. I got to meet a lot during re-invent. I love their energy. Yeah. I love kind of learning about what they're looking to solve. And, and I'm also just looking forward to helping them, um, with the connections that we've already been doing in government. I think it's a really nice combination of working together. Now. >>I, I see it as, um, what you've done with public sector was take a partnership approach to an old standing industry, changed them quickly, get the transformation, build the relationships, get the successes and establish that transformation and this needed versus the organically developing, you know, stuff. That's going to be the cloud startups and whatnot. Those are going to use Amazon, but you're a transformational leader. >>John, if I could just save for a minute, if you think about re-invention, you're at re-invent and a lot of these are going through massive reinvention, uh, you know, again, 5g with telco renewables, uh, with energy and then financial services where everything is kind of moving to an online model and digital model with different types of currencies that they have to deal with. It's, it's really perfect for cloud and what we offer. So I think the opportunity, um, to dive in and really partner with these industries and aerospace and Salado. Oh my gosh. It's just, I have to say, I really do believe cloud computing is, um, the perfect kind of step forward with all these industries for reinvention and innovation, which they're all moving towards. >>Well, Theresa, you're a re-invention leader. Uh, we've covered it. And now we've got all new territory for you to work on. Um, bring your playbook, you know, people-centric partner results are charging Theresa, thank you for your time. Great to have you on. Great to see you. Wish you, we were in person in real life again soon. Thank you for coming on. >>Yeah, John, thank you. Happy holidays. I look forward to seeing you next year. >>Okay. This is the cubes coverage of AWS reinvented. We have Teresa Carlson, she heads up the public sector. She's the chief of the whole public sector, and now taking on other industries to bring that playbook, the reinvention to the industries, really a big part of the Amazon web services, vision and cultural change. That's going on with the pandemic reach rechanging and reformatting and refactoring industries. That's what's going on in the big picture and a lot of gay tech under the hood. I'm John for your host. Thanks for watching.

>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. >>Hi everyone. Welcome back to the cubes. Live coverage cube live program for re:Invent 2020. This is our Q virtual. We're not in person like we normally are. Today is the AWS public sector. Worldwide celebration day. A lot of content coming from Teresa Carlson and her team and highlighting everything. Of course, the cube channel on the re:Invent events site. Well, the content we streaming there, if you go to the description, you can click on the link and check out all the on-demand interviews. We've done hundreds of videos live before the event pre recorded as well as here live today for public sector day, I'm showing Lisa Martin co-hosts of the cube. Who's been involved in a lot of those interviews. Uh, Lisa, great to see you before we good to see you. Thanks for coming on. >>Likewise. Good to see you too, John. Glad that you're staying safe. >>Well, a lot of good action. And before we get started, I do want to put a plug out for, um, some Salesforce, big party virtual event. Uh, Salesforce is having a big party at re:Invent 2020 a virtual house party with chance the rapper performing an exclusive set with surprise celebrities and DJ in residence December 10th that's tomorrow at 5:00 PM Pacific, go to salesforce.com/big party to check out chance the rapper. Uh, I'm a big fan. Of course my kids are more fans than, uh, check out the sales report. Okay. Back to cube virtual Lisa. Great to see you. >>Likewise John. So public sector day, a lot of transformation mean re:Invent being reinvented, being virtual 500,000 registered. And so, so much has changed, but a lot also that Teresa Carlson spoke about in her keynote and this morning about the transformation across the public sector, that's really been driven by necessity with COVID. It was really impressive to hear and see all of the good things that AWS is facilitating across healthcare, government, education, state, and local. You name it. >>Yeah. The thing I love about Theresa is she's always been ever since I've known her now she's been on the cube every year, since 2013, since we've been covering re:Invent, she's always had a big, bold vision, and she's always kind of stayed on that track. And this year that was really clear out of the box on her, her leadership session. You got to think big and you got to look at the value of the data. That was the key message from her, her and her group public sector, by the way, has been highly active with the COVID pandemic. A lot of public services have been leveraging Amazon cloud to serve, uh, their, their, their people, whether it's getting them the checks for entitlements or getting them, you know, pharmacy drugs and whatnot, and helping them with the pandemic. But clearly Amazon has stepped up and helped education with, with, uh, remotes. So Theresa's team has been pretty busy. So I think that they had more time to prepare for the virtual keynote. I should've gotten chock full of more announcements. >>Yeah. And also some great examples. As you mentioned, we heard from UK biobank, some of the interviews also that have already happened on the kid that you've done showed some amazing work that AWS has helped to facilitate for school districts in Los Angeles, for example, the government of Rhode Island. And those are some of the great things cabbage, what they were able to enable Kevin's to do, to deliver small business loans of so quickly. A lot of that, I thought, I wish we're hearing more about how technology is facilitating so much. Goodness, in COVID on the news. Of course, we're hearing a lot of the challenges with online learning, but there's a lot of amazing things that AWS has been able to facilitate incredibly quickly. >>You know, one of the concerns I have with Theresa and her team years and years ago was this idea of national parks, right? You know, we have spaces where we can go visit and why isn't there a cyber version of that. And so you S you saw that progression and she'd been doing a lot of deals where they're using the cloud and donating their technology for the betterment of society. And one of the things that was, um, news today was an advancement of their open data registry, which has been kind of this open commons of, you know, health data and whatnot. And now they have all the sequencing data that's searchable, readable, uh, from the national Institute of health for DNA sequencing. So this is going to be, again, more commons, like approach is starting to see that I think this is going to be a real big trend lease. >>I think you're going to start to see the big companies have to really contribute to society in a way that we've never seen before, because they have the large scale. You can donate large compute to say research projects. So you starting to see, uh, from Teresa's team, the bubbling up of these new shared experiences around technology for the betterment of society. I think that sequencing was one, the renewable energy project. Another one, again, they're investing in women owned businesses and underrepresented minorities, and at small, medium size businesses to fund them, we saw a guy launching stuff in space that can create, you know, synthetic satellites. So you can look through clouds. This is new. I mean, this is interesting. >>It is interesting. And it actually, to your point is impactful at every level across the globe, going from when they talked about we farm creating this network of small scale of farmers, connectivity was their biggest problem. And now there's over a million. I'm sure that number it's probably even bigger. I've connected farmers due to AWS. You talked about also it's the cord 19 search, which is the expansion of their open research dataset. COVID open research data set that is only possible because of cloud computing and AWS hundreds of thousands of assets in there. Um, 200 plus open data sets for genomic research. She talked about how that's been at the of some of the things that we've seen go on so quickly with operation work speed, uh, with respect to the vaccine. So a lot of acceleration when we know public sector kind of traditionally not necessarily fast movers, but of course, as we've all said, a number of times recently necessity is the mother of invention and the speed element and the connectivity element were things that really spoke loudly to me with what Teresa said today, about the importance of extracting value from data. >>You know, when I talked to Andy Jassy and he talked about this in his keynote, the digital transformation is on full display. And the necessity being the mother of invention is a great phrase, the system and sticking because you can't hide. I mean, you have to deliver these services in the public sector, or, you know, people's lives are going to be impacted in certainly this there's death involved, right? So you have that and then you've got education. I mean, people want to see that changed quicker. There's always been conscious, Oh, education has got to be re-imagined well, guess what? There's no school open. So we got to re-imagine it now. So you get a lot of pressure, unprecedented demand. She said, Theresa said, three's a crosswind actually set onstage for education change. Um, so that's huge. Right? And then the other thing that she mentioned, I think that's going to be a big focus. >>It's not as, um, you know, headline news oriented is this whole jobs training piece. Um, that's a huge deal because the, the tsunami that hits so fast on this digital transformation, because the COVID, we're going to have a post COVID era of rapid acceleration of new skills. So people gotta get trained. So this ain't going to be the boring training programs, the guy who get kind of get better. So I think you're going to see some innovation Lisa, around how people think about delivering and constructing training programs to be much more real world thinking outside the box, you're going to start to see new things. Otherwise it's just going to be too slowly, the training right now. It's just, you know, sign up for the courseware and get a certification. Yeah, you got to do those things, but how can you get sort of cases done faster? How do you get people with the skills in their hands and virtual hands, if you will, to stand up more cloud, more AI, the pressure's there. So we can, that's going to be a huge thing to watch. >>Okay. The pressure is there. You're right. And a need is there. She talked about a lot of the demand that their customers are driving for some of the services and the education services as well that they're offering. But I'd like to point about upskilling focusing on the people, not just the people, but also the diversity inclusion. And we all know how impactful thought diversity is. So their, their dedication, their in their focus there, and also her recommendation to be bold. And I think in the education, respect was really critical. There is no time like now to move digital transformation. If education systems aren't there, then you know, it's a huge challenge and it impacts every person, every element of every family. So what they're able to do there, by focusing on the people and enabling folks to get trained faster, more resources online can only be a good, you know, Theresa >>Has always, um, has her own flare to style to her. She's incredible business woman and have such respect for her. She's been so successful. Um, but she always sends her presentations with the, kind of the, the kind of her to dues. Um, and you kind of pointed that out. So just review them with you. And I want to get your reaction. Number one, she said, you got to re-imagine and enable a digital, a digitally enabled business. Number two, identify data has an realized value and then increase your diversity. And she pointed to avis.training. Um, and that's kind of her kind of get out there and do those things so digitally enabled business, get that unrealized day to get it into work and increase your diversity. And then she had had a big party every year just said, instead of a party go out and do a random act of kindness act. So, yeah, typical, three's a flare, you know, she kind of ended it with a random act of kindness, but, but her bold vision, those are practical, uh, mandates. What's your reaction to, to that? >>I bold vision. I absolutely 100% I think right now is the time that no business can afford to be hiding under the covers. We have to be, they have to be very thoughtful and very prescriptive, but be bold. There's so much opportunity right now. We're seeing a ton of invention and innovation, John, that we've seen over the last nine months. There's a lot of COVID catalysts that we've been talking about on the cube that are really fantastic. So I think that recommendation to set a bold vision is absolutely imperative, not easy to achieve, but I think right now more than ever, it could really be what sets apart, the winners and losers of tomorrow. >>Yeah. I love it. I just say that on this final note, um, cloud and AI is really in play cloud-scale machine learning, which essentially feeds AI is all about data compute going down to the chip level, AI and software and data is critical for cloud. So really awesome keynote again, leadership session by Teresa Carlson, and there's a whole site of content available. Checkout the cube page, click down on the main page. You'll see that description. You'll see a link to the re:Invent page and check on public sector. A lot of great content. Lisa final question for us to kind of close out this keynote leadership session analysis here on all sector day. I want to get your take on, um, the interviews you've done with the Amazon folks and partners and customers. What are the themes that have been boiling out of those? What have you have been hearing? What's your take and observation of the common pattern? >>You know, given the fact that we haven't all been able to be together at my last cube event in person was reinvent 2019. And we're so used to having, you know, three, four days of wall-to-wall coverage, two sides, being able to have those close personal conversations with our guests this year really did a phenomenal job of recreating that same experience, digitally there's tremendous amount of innovation happening. I think that was the one thing that really jumped out at me, the speed with which it's happening, how so many different types businesses have pivoted, not once, but again and again, and again, as times are changing and how even I yesterday I interviewed Boone, supersonic CEO, some of the things that they're facilitating to get commercial supersonic flight back that fully cloud and AI machine learning can do that. There was no stoppage of innovation this year. In fact, that actually got faster. And I think that was a resounding theme and a lot of positivity from the guests. >>You know, the cue, his business was to go to events and extract the signal from the noise. Guess what? There's no physical events. We have the cube virtual. We have pivoted. We are now in our eighth, ninth month of cube virtual. It's been a new model. We've gotten more interviews, more people can just click into the cube virtual. We have more virtual sets, the Cuban virtualized Lisa. Although I miss them in real life as a whole new ballgame for us, >>It is a whole new ball game. And it also provides a lot of opportunities for businesses to get their messaging out and connect and engage with their audience, which is important. >>Well, I miss real life. I miss everybody out there. I wish we could be there in person. Uh, the world will stay hybrid. I think with virtual, I think this has been a great format. There's been some great benefits, but we want to be in person. I want you on the desk with us. So, and all the folks out there I wish we could see. And then we'll see you next year. Thanks everyone for watching the key. This is our keynote analysis and leadership analysis of the worldwide public sector. Teresa Carlson, Kenya. I'm John from Lisa Martin. Thanks for watching.

>>from around the globe. It's the queue with digital coverage of AWS public sector online brought to you by Amazon Web services. >>Everyone welcome back to the Cube's virtual coverage of AWS Public sector summit online. That's the virtual conference. Public Sector Summit is the big get together for Teresa Carlson and her team and Amazon Web services from the public sector, which includes all the government agencies as well as education state governments here in United States and also abroad for other governments and countries. So we're gonna do an analysis of Teresa's keynote and also summarize the event as well. I'm John Furrow, your host of the Cube. I'm joined with my co host of the Cube, Dave Volante Stew Minimum. We're gonna wrap this up and analyze the keynote summit a really awkward, weird situation going on with the Summit because of the virtual nature of it. This event really prides itself. Stew and Dave. We've all done this event. It's one of our favorites. It's a really good face to face environment, but this time is virtual. And so with the covert 19 that's the backdrop to all this. >>Yeah, so I mean, a couple of things, John. I think first of all, A Z, you've pointed out many times. The future has just been pulled forward. I think the second thing is with this whole work from home in this remote thing obviously was talking about how the cloud is a tailwind. But let's face it. I mean, everybody's business was affected in some way. I think the cloud ultimately gets a tail wind out of this, but but But I think the third thing is security. Public sector is always heavily focused on security, and the security model has really changed overnight to what we've been talking about for years that the moat that we've built the perimeter is no longer where organizations need to be spending money. It's really to secure remote locations. And that literally happened overnight. So things like a security cloud become much, much more important. And obviously endpoint security and other other things that we've talked about in the Cube now for last 100 days. >>Well, Steve, I want to get your thoughts cause you know, we all love space. Do we always want to go the best space events that they're gonna be virtual this year as well? Um, But the big news out of the keynote, which was really surprising to me, is Amazon's continued double down on their efforts around space, cyber security, public and within the public sector. And they're announcing here, and the big news is a new space business segment. So they announced an aerospace group to serve those customers because space to becoming a very important observation component to a lot of the stuff we've seen with ground station we've seen at reinvent public sector. These new kinds of services are coming out. It's the best, the cloud. It's the best of data, and it's the best of these new use cases. What's your thoughts? >>Yeah, interesting. John, of course. You know, the federal government has put together Space Forces, the newest arm of the military. It's really even though something it is a punchline. There's even a Netflix show that I believe got the trademark board because they registered for it first. But we've seen Amazon pushing into space. Not only there technology being used. I had the pleasure of attending the Amazon re Marcia last year, which brought together Jeff Bezos's blue origin as well as Amazon AWS in that ecosystem. So AWS has had a number of services, like ground Station that that that are being used to help the cloud technology extend to what's happening base. So it makes a lot of sense for for the govcloud to extend to that type of environment aside you mentioned at this show. One of the things we love always is. You know, there's some great practitioner stories, and I think so many over the years that we've been doing this show and we still got some of them. Theresa had some really good guests in her keynote, talking about transformation and actually, one of the ones that she mentioned but didn't have in the keynote was one that I got to interview. I was the CTO for the state of West Virginia. If you talk about one of those government services that is getting, you know, heavy usage, it's unemployment. So they had to go from Oh my gosh, we normally had people in, you know, physical answering. The phone call centers to wait. I need to have a cloud based contact center. And they literally did that, you know, over the weekend, spun it up and pulled people from other organizations to just say, Hey, you're working from home You know you can't do your normal job Well, we can train your own, we can get it to you securely And that's the kind of thing that the cloud was really built for >>and this new aerospace division day this really highlights a lot of not just the the coolness of space, but on Earth. The benefits of there and one of Amazon's ethos is to do the heavy lifting, Andy Jassy told us on the Cube. You know, it could be more cost effective to use satellites and leverage more of that space perimeter to push down and look at observation. Cal Poly is doing some really interesting work around space. Amazon's worked with NASA Jet Propulsion Labs. They have a lot of partnerships in aerospace and space, and as it all comes together because this is now an augmentation and the cost benefits are there, this is going to create more agility because you don't have to do all that provisioning to get this going spawned. All kinds of new creativity, both an academic and commercial, your thoughts >>Well, you know, I remember the first cloud first came out people talked a lot about while I can do things that I was never able to do before, you know, The New York Times pdf example comes to mind, but but I think what a lot of people forget is you know the point to a while. A lot of these mission critical applications Oracle databases aren't moving to the cloud. But this example that you're giving and aerospace and ground station. It's all about being able to do new things that you weren't able to do before and deliver them as a service. And so, to me, it shows a great example of tam expansion, and it also shows things that you never could do before. It's not just taking traditional enterprise APs and sticking them in the cloud. Yeah, that happens. But is re imagining what you can do with computing with this massive distributed network. And you know, I O. T. Is clearly coming into into play here. I would consider this a kind of I o t like, you know, application. And so I think there are many, many more to come. But this is a great example of something that you could really never even conceive in enterprise Tech before >>you, Dave the line on that you talked about i o t talk a lot about edge computing. Well, if you talk about going into space, that's a new frontier of the edge that we need to talk about >>the world. Glad it's round. So technically no edge if you're in space so again not to get nuance here and nerdy. But okay, let's get into the event. I want to hold on the analysis of the keynote because I think this really society impact public service, public sector, things to talk about. But let's do a quick review of kind of what's happened. We'll get to the event. But let's just review the guests that we interviewed on the Cube because we have the cube virtual. We're here in our studios. You guys were in yours. We get the quarantine cruise. We're still doing our job to get the stories out there. We talked to Teresa Carlson, Shannon Kellogg, Ken Eisner, Sandy Carter, Dr Papa Casey Coleman from Salesforce, Dr Shell Gentleman from the Paragon Institute, which is doing the fairground islands of researcher on space and weather data. Um, Joshua Spence math you can use with the Alliance for Digital Innovation Around some of this new innovation, we leave the Children's National Research Institute. So a lot of great guests on the cube dot net Check it out, guys. I had trouble getting into the event that using this in Toronto platform and it was just so hard to navigate. They've been doing it before. Um, there's some key notes on there. I thought that was a disappointment for me. I couldn't get to some of the sessions I wanted to, um, but overall, I thought the content was strong. Um, the online platform just kind of wasn't there for me. What's your reaction? >>Well, I mean, it's like a Z. That's the state of the art today. And so it's essentially a webinar like platforms, and that's what everybody's saying. A lot of people are frustrated with it. I know I as a user. Activity clicks to find stuff, but it is what it is. But I think the industry is can do better. >>Yeah, and just to comment. I'll make on it, John. One of things I always love about the Amazon show. It's not just what AWS is doing, But, you know, you walk the hallways and you walk the actual So in the virtual world, I walk the expo floor and its okay, Here's a couple of presentations links in an email address if you want to follow up, I felt even the A previous AWS online at a little bit more there. And I'm sure Amazon's listening, talking to all their partners and building out more there cause that's definitely a huge opportunity to enable both networking as well. As you know, having the ecosystem be able to participate more fully in the event >>and full disclosure. We're building our own platform. We have the platforms. We care about this guys. I think that on these virtual events that the discovery is critical having the available to find the sessions, find the people so it feels more like an event. I think you know, we hope that these solutions can get better. We're gonna try and do our best. Um, so, um well, keep plugging away, guys. I want to get your thoughts. They have you been doing a lot of breaking analysis on this do and your interviews as well in the technology side around the impact of Covert 19 with Teresa Carlson and her keynote. Her number one message that I heard was Covad 19 Crisis has caused a imperative for all agencies to move faster, and Amazon is kind of I won't say put things to the side because they got their business at scale. Have really been honing in on having deliverables for crisis solutions. Solving the problems and getting out to Steve mentioned the call centers is one of the key interviews. This is that they're job. They have to do this cove. It impacts the public services of the public sector that she's that they service. So what's your reaction? Because we've been covering on the commercial side. What's your thoughts of Teresa and Amazon's story today? >>Yeah, well, she said, You know, the agencies started making cloud migrations that they're at record pace that they'd never seen before. Having said that, you know it's hard, but Amazon doesn't break out its its revenue in public sector. But in the data, I look at the breaking analysis CTR data. I mean, it definitely suggests a couple of things. Things one is I mean, everybody in the enterprise was affected in some way by Kobe is they said before, it wouldn't surprise me if there wasn't a little bit of a pause and aws public sector business and then it's picking up again now, as we sort of exit this isolation economy. I think the second thing I would say is that AWS Public sector, based on the data that I see, is significantly outpacing the growth of AWS. Overall number one number two. It's also keeping pace with the growth of Microsoft Azure. Now we know that AWS, on balance is much bigger than Microsoft Azure and Infrastructures of Service. But we also know that Microsoft Azure is growing faster. That doesn't seem to be the case in public sector. It seems like the public sector business is is really right there from in terms of growth. So it really is a shining star inside of AWS. >>Still, speed is a startup game, and agility has been a dev ops ethos. You couldn't see more obvious example in public sector where speed is critical. What's your reaction to your interviews and your conversations and your observations? A keynote? >>Yeah, I mean something We've all been saying in the technology industry is Just imagine if this had happened under 15 years ago, where we would be So where in a couple of the interviews you mentioned, I've talked to some of the non profits and researchers working on covert 19. So the cloud really has been in the spotlight. Can I react? Bask scale. Can I share information fast while still maintaining the proper regulations that are needed in the security so that, you know, the cloud has been reacting fast when you talk about the financial resource is, it's really nice to see Amazon in some of these instances has been donating compute occasional resource is and the like, so that you know, critical universities that are looking at this when researchers get what they need and not have to worry about budgets, other agencies, if you talk about contact centers, are often they will get emergency funding where they have a way to be able to get that to scale, since they weren't necessarily planning for these expenses. So you know what we've been seeing is that Cloud really has had the stress test with everything that's been going on here, and it's reacting, so it's good to see that you know, the promise of cloud is meeting that scale for the most part, Amazon doing a really good job here and you know, their customers just, you know, feel The partnership with Amazon is what I've heard loud and clear. >>Well, Dave, one of these I want to get your reaction on because Amazon you can almost see what's going on with them. They don't want to do their own horn because they're the winners on the pandemic. They are doing financially well, their services. All the things that they do scale their their their position, too. Take advantage. Business wise of of the remote workers and the customers and agencies. They don't have the problems at scale that the customers have. So a lot of things going on here. These applications that have been in the i t world of public sector are old, outdated, antiquated, certainly summer modernize more than others. But clearly 80% of them need to be modernized. So when a pandemic hits like this, it becomes critical infrastructure. Because look at the look of the things unemployment checks, massive amount of filings going on. You got critical service from education remote workforces. >>these are >>all exposed. It's not just critical. Infrastructure is plumbing. It's The applications are critical. Legit problems need to be solved now. This is forcing an institutional mindset that's been there for years of, like, slow two. Gotta move fast. I mean, this is really your thoughts. >>Yeah. And well, well, with liquidity that the Fed put into the into the market, people had, You know, it's interesting when you look at, say, for instance, take a traditional infrastructure provider like an HP era Dell. Very clearly, their on Prem business deteriorated in the last 100 days. But you know HP Q and, well, HBO, you had some some supply chain problem. But Dell big uptick in this laptop business like Amazon doesn't have that problem. In fact, CEOs have told me I couldn't get a server into my data center was too much of a hassle to get too much time. It didn't have the people. So I just spun up instances on AWS at the same time. You know, Amazon's VD I business who has workspaces business, you know, no doubt, you know, saw an uptick from this. So it's got that broad portfolio, and I think you know, people ask. Okay, what remains permanent? Uh, and I just don't see this This productivity boom that we're now finally getting from work from home pivoting back Teoh, go into the office and it calls into question Stu, when If nobody is in the corporate office, you know the VP ends, you know, the Internet becomes the new private network. >>It's to start ups moving fast. The change has been in the past two months has been, like, two years. Huge challenges. >>Yeah, John, it's an interesting point. So, you know, when cloud first started, it was about developers. It was about smaller companies that the ones that were born in the cloud on The real opportunity we've been seeing in the last few months is, you know, large organizations. You talk about public sector, there's non profits. There's government agencies. They're not the ones that you necessarily think of as moving fast. A David just pointing out Also, many of these changes that we're putting into place are going to be with us for a while. So not only remote work, but you talk about telehealth and telemedicine. These type of things, you know, have been on our doorstep for many years, but this has been a forcing function toe. Have it be there. And while we will likely go back to kind of a hybrid world, I think we have accelerated what's going on. So you know, there is the silver lining in what's going on because, you know, Number one, we're not through this pandemic. And number two, you know, there's nothing saying that we might have another pandemic in the future. So if the technology can enable us to be more flexible, more distributed a xai I've heard online. People talk a lot. It's no longer work from home but really work from anywhere. So that's a promise we've had for a long time. And in every technology and vertical. There's a little bit of a reimagining on cloud, absolutely an enabler for thinking differently. >>John, I wonder if I could comment on that and maybe ask you a question. That's okay. I know your host. You don't mind. So, first of all, I think if you think about a framework for coming back, it's too said, You know, we're still not out of this thing yet, but if you look at three things how digital is an organization. How what's the feasibility of them actually doing physical distancing? And how essential is that business from a digital standpoint you have cloud. How digital are you? The government obviously, is a critical business. And so I think, you know, AWS, public Sector and other firms like that are in pretty good shape. And then there's just a lot of businesses that aren't essential that aren't digital, and those are gonna really, you know, see a deterioration. But you've been you've been interviewing a lot of people, John, in this event you've been watching for years. What's your take on AWS Public sector? >>Well, I'll give an answer that also wants to do away because he and I both talk to some of the guests and interview them. Had some conversations in the community is prep. But my take away looking at Amazon over the past, say, five or six years, um, a massive acceleration we saw coming in that match the commercial market on the enterprise side. So this almost blending of it's not just public sector anymore. It looks a lot like commercial cause, the the needs and the services and the APS have to be more agile. So you saw the same kind of questions in the same kind of crazy. It wasn't just a separate division or a separate industry sector. It has the same patterns as commercial. But I think to me my big takeaways, that Theresa Carlson hit this early on with Amazon, and that is they can do a lot of the heavy lifting things like fed ramp, which can cost a $1,000,000 for a company to go through. You going with Amazon? You onboard them? You're instantly. There's a fast track for you. It's less expensive, significantly less expensive. And next thing you know, you're selling to the government. If you're a start up or commercial business, that's a gold mine. I'm going with Amazon every time. Um, and the >>other >>thing is, is that the government has shifted. So now you have Covad 19 impact. That puts a huge premium on people who are already been setting up for digital transformation and or have been doing it. So those agencies and those stakeholders will be doing very, very well. And you know that Congress has got trillions of dollars day. We've covered this on the Cube. How much of that coverage is actually going for modernization of I T systems? Nothing. And, you know, one of things. Amazon saying. And rightfully so. Shannon Kellogg was pointing out. Congress needs to put some money aside for their own agencies because the citizens us, the taxpayers, we got to get the services. You got veterans, you've got unemployment. You've got these critical services that need to be turned on quicker. There's no money for that. So huge blind spot on the whole recovery bill. And then finally, I think that there's a huge entrepreneurial thinking that's going to be a public private partnership. Cal Poly, Other NASA JPL You're starting to see new applications, and this came out of my interviews on some of the ones I talked to. They're thinking differently, the doing things that have never been done before. And they're doing it in a clever, innovative way, and they're reinventing and delivering new things that are better. So everything's about okay. Modernize the old and make it better, and then think about something new and completely different and make it game changing. So to me, those were dynamics that are going on than seeing emerge, and it's coming out of the interviews. Loud and clear. Oh, my God, I never would have thought about that. You can only do that with Cloud Computing. A super computer in the Cloud Analytics at scale, Ocean Data from sale Drone using satellite over the top observation data. Oh, my God. Brilliant. Never possible before. So these are the new things that put the old guard in the Beltway bandits that check because they can't make up the old excuses. So I think Amazon and Microsoft, more than anyone else, can drive change fast. So whoever gets there first, well, we'll take most of the shares. So it's a huge shift and it's happening very fast more than ever before this year with Covert 19 and again, that's the the analysis. And Amazon is just trying to like, Okay, don't talk about us is we don't want to like we're over overtaking the world because outside and then look opportunistic. But the reality is we have the best solution. So >>what? They complain they don't want to be perceived as ambulance station. But to your point, the new work loads and new applications and the traditional enterprise folks they want to pay the cow path is really what they want to dio. And we're just now seeing a whole new set of applications and workloads emerging. What about the team you guys have been interviewing? A lot of people we've interviewed tons of people at AWS reinvent over the years. We know about Andy Jassy at all. You know, his his lieutenants, about the team in public sector. How do they compare, you know, relative to what we know about AWS and maybe even some of the competition. Where do you Where do you grade them? >>I give Amazon and, um, much stronger grade than Microsoft. Microsoft still has an old DNA. Um, you got something to tell them is bring some fresh brand there. I see the Jedi competition a lot of mud slinging there, and I think Microsoft clearly got in fear solution. So the whole stall tactic has worked, and we pointed out two years ago the number one goal of Jet I was for Amazon not to win. And Microsoft looks like they're gonna catch up, and we'll probably get that contract. And I don't think you're probably gonna win that out, right? I don't think Amazon is gonna win that back. We'll see. But still doesn't matter. Is gonna go multi cloud anyway. Um, Teresa Carlson has always had the right vision. The team is exceptional. Um, they're superb experience and their ecosystem partners Air second and NASA GPL Cal Poly. The list goes on and on, and they're attracting new talent. So you look at the benchmark new talent and unlimited capability again, they're providing the kinds of services. So if we wanted to sell the Cube virtual platform Dave, say the government to do do events, we did get fed ramp. We get all this approval process because Amazon customer, you can just skate right in and move up faster versus the slog of these certifications that everyone knows in every venture capitalists are. Investor knows it takes a lot of time. So to me, the team is awesome. I think that the best in the industry and they've got to balance the policy. I think that's gonna be a real big challenge. And it's complex with Amazon, you know, they own the post. You got the political climate and they're winning, right? They're doing well. And so they have an incentive to to be in there and shape policy. And I think the digital natives we are here. And I think it's a silent revolution going on where the young generation is like, Look at government served me better. And how can I get involved? So I think you're going to see new APS coming. We're gonna see a really, you know, integration of new blood coming into the public sector, young talent and new applications that might take >>you mentioned the political climate, of course. Pre Cove. It'll you heard this? All that we call it the Tech lash, right, The backlash into big tech. You wonder if that is going to now subside somewhat, but still is the point You're making it. Where would we be without without technology generally and big tech stepping up? Of course, now that you know who knows, right, Biden looks like he's, you know, in the catbird seat. But there's a lot of time left talking about Liz more on being the Treasury secretary. You know what she'll do? The big tech, but But nonetheless I think I think really it is time to look at big tech and look at the Tech for good, and you give them some points for that. Still, what do you think? >>Yeah, first of all, Dave, you know, in general, it felt like that tech lash has gone down a little bit when I look online. Facebook, of course, is still front and center about what they're doing and how they're reacting to the current state of what's happening around the country. Amazon, on the other hand, you know, a done mentioned, you know, they're absolutely winning in this, but there hasn't been, you know, too much push back if you talk culturally. There's a big difference between Amazon and AWS. There are some concerns around what Amazon is doing in their distribution facilities and the like. And, you know, there's been lots of spotlights set on that, um, but overall, there are questions. Should AWS and Amazon that they split. There's an interesting debate on that, Dave, you and I have had many conversations about that over the past couple of years, and it feels like it is coming more to a head on. And if it happens from a regulation standpoint, or would Amazon do it for business reason because, you know, one of Microsoft and Google's biggest attacks are, well, you don't want to put your infrastructure on AWS because Amazon, the parent company, is going to go after your business. I do want to pull in just one thread that John you and Dave were both talking about while today you know, Amazon's doing a good job of not trying todo ambulance case. What is different today than it was 10 or 20 years ago. It used to be that I t would do something and they didn't want to talk to their peers because that was their differentiation. But Amazon has done a good job of explaining that you don't want to have that undifferentiated heavy lifting. So now when an agency or a company find something that they really like from Amazon talking all their peers about it because they're like, Oh, you're using this Have you tried plugging in this other service or use this other piece of the ecosystem? So there is that flywheel effect from the cloud from customers. And of course, we've talked a lot about the flywheel of data, and one of the big takeaways from this show has been the ability for cloud to help unlock and get beyond those information silos for things like over 19 and beyond. >>Hey, John, if the government makes a ws spin out or Amazon spin out AWS, does that mean Microsoft and Google have to spin out their cloud businesses to? And, uh, you think that you think the Chinese government make Alibaba spin out its cloud business? >>Well, you know the thing about the Chinese and Facebook, I compare them together because this is where the tech lash problem comes in. The Chinese stolen local property, United States. That's well documented use as competitive advantage. Facebook stole all the notional property out of the humans in the world and broke democracy, Right? So the difference between those bad tech actors, um, is an Amazon and others is 11 enabling technology and one isn't Facebook really doesn't really enable anything. If you think about it, enables hate. It enables some friends to talk some emotional reactions, but the real societal benefit of historically if you look at society, things that we're enabling do well in free free societies. Closed systems don't work. So you got the country of China who's orchestrating all their actors to be state driven, have a competitive advantage that's subsidised. United States will never do that. I think it's a shame to break up any of the tech companies. So I'm against the tech lash breakup. I think we should get behind our American companies and do it in an open, transparent way. Think Amazon's clearly doing that? I think that's why Amazon's quiet is because they're not taking advantage of the system that do things faster and cheaper gets that's there. Ethos thinks benefits the consumer with If you think about it that way, and some will debate that, but in general Amazon's and enabling technology with cloud. So the benefits of the cloud for them to enable our far greater than the people taking advantage of it. So if I'm on agency trying to deliver unemployment checks, I'm benefiting the citizens at scale. Amazon takes a small portion of that fee, so when you have enabling technologies, that's how to me, The right capitalism model works Silicon Valley In the tech companies, they don't think this way. They think for profit, go big or go home and this has been an institutional thing with tech companies. They would have a policy team, and that's all they did. They didn't really do anything t impact society because it wasn't that big. Now, with networked economies, you're looking at something completely different to connected system. You can't handle dissidents differently is it's complex? The point is, the diverse team Facebook and Amazon is one's an enabling technology. AWS Facebook is just a walled garden portal. So you know, I mean, some tech is good, some text bad, and a lot of people just don't know the difference what we do. I would say that Amazon is not evil Amazon Web services particular because they enable people to do things. And I think the benefits far outweigh the criticisms. So >>anybody use AWS. Anybody can go in there and swipe the credit card and spin up compute storage AI database so they could sell the problems. >>The problems, whether it's covert problems on solving the unemployment checks going out, are serving veterans or getting people getting delivering services. Some entrepreneurs develop an app for that, right? So you know there's benefits, right? So this you know, there's not not Amazon saying Do it this way. They're saying, Here's this resource, do something creative and build something solve a problem. And that was the key message of the keynote. >>People get concerned about absolute power, you know, it's understandable. But if you know you start abusing absolute power, really, I've always believed the government should come in, >>but >>you know, the evidence of that is is pretty few and far between, so we'll see how this thing plays out. I mean, it's a very interesting dynamic. I point about why should. I don't understand why AWS, you know, gets all the microscopic discussion. But I've never heard anybody say that Microsoft should spend on Azure. I've never heard that. >>Well, the big secret is Azure is actually one of Amazon's biggest customers. That's another breaking analysis look into that we'll keep on making noted that Dave's do Thanks for coming to do great interviews. Love your conversations. Final words to I'll give you What's the big thing you took away from your conversations with your guests for this cube? Virtual coverage of public sector virtual summit >>so biggest take away from the users is being able to react to, you know, just ridiculously fast. You know it. Talk about something where you know I get a quote on Thursday on Friday and make a decision, and on Monday, on up and running this unparalleled that I wouldn't be able to do before. And if you talk about the response things like over nine, I mean enabling technology to be able to cut across organizations across countries and across domains. John, as you pointed out, that public private dynamic helping to make sure that you can react and get things done >>Awesome. We'll leave it there. Stew. Dave. Thanks for spending time to analyze the keynote. Also summarize the event. This is a does public sector virtual summit online Couldn't be face to face. Of course. We bring the Cube virtual coverage as well as content and our platform for people to consume. Go the cube dot net check it out and keep engaging. Hit us up on Twitter if any questions hit us up. Thanks for watching. >>Yeah, yeah, yeah, yeah, yeah, yeah

>>long from Las Vegas. It's the Q covering a ws re invent 2019. Brought to you by Amazon Web service is and in along with its ecosystem partners. >>Welcome back to the Cube. Here live in Las Vegas for aws reinvent I'm John for a devil on the ads, always extracting the signal from the noise. We're here for 1/7 reinvent of the eight years that they've had at what a wave. One of the biggest waves is the modernization of procurement, the modernization of business, commercial business and the rapid acceleration of public sector. We're here with the chief of public sector for AWS. Teresa Carlson, vice president publics that globally great to have you >>so great to have the Q begin this year. We appreciate you being here, >>so we're just seeing so much acceleration of modernization. Even in the commercial side, 80 talks about transformation. It's just a hard core on the public sector side. You have so many different areas transforming faster because they haven't transformed before. That's correct. This is a lot of change. What's changed the most for you in your business? >>Well, again, I'll be here 10 years this mad that A B s and my eighth reinvent, and what really changed, which was very exciting this year, is on Monday. We had 550 international government executives here from 40 countries who were talking about their modernization efforts at every level. Now again, think about that. 40 different governments, 550 executives. We had a fantastic day for them planned. It was really phenomenal because the way that these international governments or think about their budget, how much are they going to use that for maintaining? And they want to get that lesson last. Beckett for Modernization The Thin John It's a Beckett for innovation so that they continue not only modernized, but they're really looking at innovation cycles. So that's a big one. And then you heard from somewhere customers at the breakfast this morning morning from from a T. F. As part of the Department of Justice. What they're doing out. I'll call to back on firearms. They completely made you the cloud. They got rid of 20 years of technical debt thio the Veterans Administration on what they're digging for V A benefits to educational institutions like our mighty >>nose, and he had on stages Kino, Cerner, which the health care companies and what struck me about that? I think it relates to your because I want to get your reaction is that the health care is such an acute example that everyone can relate to rising costs. So cloud helping reduce costs increase the efficiencies and patient care is a triple win. The same thing happens in public sector. There's no place to hide anymore. You have a bona fide efficiencies that could come right out of the gate with cloud plus innovation. And it's happening in all the sectors within the public sector. >>So true. Well, Cerner is a great example because they won the award at V a Veteran's administration to do the whole entire medical records modernization. So you have a company on stage that's commercial as I met, commercial as they are public sector that are going into these large modernization efforts. And as you sit on these air, not easy. This takes focus and leadership and a real culture change to make these things happen. >>You know, the international expansion is impressive. We saw each other in London. We did the health care drill down at your office is, of course, a national health. And then you guys were in Bahrain, and what I deserve is it's not like these organizations. They're way behind. I mean, especially the ones that it moved to. The clouds are moving really fast. So well, >>they don't have as much technical debt internationally. It's what we see here in the U. S. So, like I was just in Africa and you know what we talked about digitizing paper. Well, there's no technology on that >>end >>there. It's kind of exciting because they can literally start from square one and get going. And there's a really hunger and the need to make that happen. So it's different for every country in terms of where they are in their cloud journey. >>So I want to ask you about some of the big deals. I'll see Jet eyes in the news, and you can't talk about it because it's in protest and little legal issues. But you have a lot of big deals that you've done. You share some color commentary on from the big deals and what it really means. >>Yeah, well, first of all, let me just say with Department of Defense, Jet are no jet. I We have a very significant business, you know, doing work at every part of different defense. Army, Navy, Air Force in the intelligence community who has a mission for d o d terminus a t o N g eight in a row on And we are not slowing down in D. O d. We had, like, 250 people at a breakfast. Are Lantian yesterday giving ideas on what they're doing and sharing best practices around the fence. So we're not slowing down in D. O d. We're really excited. We have amazing partners. They're doing mission work with us. But in terms of some really kind of fend, things have happened. We did a press announcement today with Finn Rat, the financial regulatory authority here in the U. S. That regulates markets at this is the largest financial transactions you'll ever see being processed and run on the cloud. And the program is called Cat Consolidated Audit Trail. And if you remember the flash crash and the markets kind of going crazy from 2000 day in 2008 when it started, Finneran's started on a journey to try to understand why these market events were happening, and now they have once have been called CAT, which will do more than 100 billion market points a day that will be processed on the cloud. And this is what we know of right now, and they'll be looking for indicators of nefarious behavior within the markets. And we'll look for indicators on a continuous basis. Now what? We've talked about it. We don't even know what we don't know yet because we're getting so much data, we're going to start processing and crunching coming out of all kinds of groups that they're working with, that this is an important point even for Finn rep. They're gonna be retiring technical debt that they have. So they roll out Cat. They'll be retiring other systems, like oats and other programs that they >>just say so that flash crash is really important. Consolidated, honest, because the flash crash, we'll chalk it up to a glitch in the system. Translation. We don't really know what happened. Soto have a consolidated auto trail and having the data and the capabilities, I understand it is really, really important for transparency and confidence in the >>huge and by the way, thinner has been working with us since 2014. They're one of our best partners and are prolific users of the cloud. And I will tell you it's important that we have industries like thin red regulatory authorities, that air going in and saying, Look, we couldn't possibly do what we're doing without cloud computing. >>Tell me about the technical debt because I like this conversation is that we talk about in the commercial side and developer kind of thinking. Most businesses start ups, Whatever. What is technical debt meet in public sector? Can you be specific? >>Well, it's years and years of legacy applications that never had any modernization associated with them in public sector. You know now, because you've talked about these procurement, your very best of your very savvy now public sector >>like 1995 >>not for the faint of heart, for sure that when you do procurement over the years when they would do something they wouldn't build in at new innovations or modernizations. So if you think about if you build a data center today a traditional data center, it's outdated. Tomorrow, the same thing with the procurement. By the time that they delivered on those requirements. They were outdated. So technical debt then has been built up years of on years of not modernizing, just kind of maintaining a status quo with no new insides or analytics. You couldn't add any new tooling. So that is where you see agencies like a T F. That has said, Wow, if I'm gonna if I'm gonna have a modern agency that tracks things like forensics understands the machine learning of what's happening in justice and public safety, I need to have the most modern tools. And I can't do that on an outdated system. So that's what we kind of call technical death that just maintains that system without having anything new that you're adding to >>their capabilities lag. Everything's products bad. Okay, great. Thanks for definite. I gotta ask you about something that's near and dear to our heart collaboration. If you look at the big successes in the world and within Amazon Quantum Caltex partnering on the quantum side, you've done a lot of collaboration with Cal Cal Poly for ground station Amazon Educate. You've been very collaborative in your business, and that's a continuing to be a best practice you have now new things like the cloud innovation centers. Talk about that dynamic and how collaboration has become an important part of your business model. >>What we use their own principles from Amazon. We got building things in our plan. Innovation centers. We start out piloting those two to see, Could they work? And it's really a public private partnership between eight MPs and universities, but its universities that really want to do something. And Cal Poly's a great example. Arizona State University A great example. The number one most innovative university in the US for like, four years in a row. And what we do is we go in and we do these public sector challenges. So the collaboration happens. John, between the public sector Entity, university with students and us, and what we bring to the table is technical talent, air technology and our mechanisms and processes, like they're working backwards processes, and they were like, We want you to bring your best and brightest students. Let's bring public sector in the bowl. They bring challenges there, riel that we can take on, and then they can go back and absorb, and they're pretty exciting. I today I talked about we have over 44 today that we've documented were working at Cal Poly. The one in Arizona State University is about smart cities. And then you heard We're announcing new ones. We've got two in France, one in Germany now, one that we're doing on cybersecurity with our mighty in Australia to be sitting bata rain. So you're going to see us Add a lot more of these and we're getting the results out of them. So you know we won't do if we don't like him. But right now we really like these partnerships. >>Results are looking good. What's going on with >>you? All right. And I'll tell you why. That why they're different, where we are taking on riel public sector issues and challenges that are happening, they're not kind of pie in the sky. We might get there because those are good things to do. But what we want to do is let's tackle things that are really homelessness, opioid crisis, human sex trafficking, that we're seeing things that are really in these communities and those air kind of grand. But then we're taking on areas like farming where we talked about Can we get strawberries rotting on the vine out of the field into the market before you lose billions of dollars in California. So it's things like that that were so its challenges that are quick and riel. And the thing about Cloud is you can create an application and solution and test it out very rapidly without high cost of doing that. No technical Dan, >>you mentioned Smart Cities. I just attended a session. Marty Walsh, the mayor of Boston's, got this 50 50 years smart city plan, and it's pretty impressive, but it's a heavy lift. So what do you see going on in smart cities? And you really can't do it without the cloud, which was kind of my big input cloud. Where's the data? What do you say, >>cloud? I O. T is a big part at these. All the centers that Andy talked about yesterday in his keynote and why the five G partnerships are so important. These centers, they're gonna be everywhere, and you don't even know they really exist because they could be everywhere. And if you have the five G capabilities to move those communications really fast and crypt them so you have all the security you need. This is game changing, but I'll give you an example. I'll go back to the kids for a minute at at Arizona State University, they put Io TI centers everywhere. They no traffic patterns. Have any parking slots? Airfield What Utilities of water, if they're trash bins are being filled at number of seats that are being taken up in stadiums. So it's things like that that they're really working to understand. What are the dynamics of their city and traffic flow around that smart city? And then they're adding things on for the students like Alexis skills. Where's all the activity? So you're adding all things like Alexa Abs, which go into a smart city kind of dynamic. We're not shop. Where's the best activities for about books, for about clothes? What's the pizza on sale tonight? So on and then two things like you saw today on Singapore, where they're taking data from all different elements of agencies and presenting that bad to citizen from their child as example Day one of a birth even before, where's all the service is what I do? How do I track these things? How do I navigate my city? to get all those service is the same. One can find this guy things they're not. They're really and they're actually happening. >>Seems like they're instrumented a lot of the components of the city learning from that and then deciding. Okay, where do we double down on where do we place? >>You're making it Every resilient government, a resilient town. I mean, these were the things that citizens can really help take intro Web and have a voice in doing >>threes. I want to say congratulations to your success. I know it's not for the faint of heart in the public sector of these days, a lot of blockers, a lot of politics, a lot of government lockers and the old procurement system technical debt. I mean, Windows 95 is probably still in a bunch of PCs and 50 45 fighters. 15 fighters. Oh, you've got a great job. You've been doing a great job and riding that wave. So congratulations. >>Well, I'll just say it's worth it. It is worth it. We are committed to public sector, and we really want to see everyone from our war fighters. Are citizens have the capabilities they need. So >>you know, you know that we're very passionate this year about going in the 2020 for the Cube and our audience to do a lot more tech for good programming. This'll is something that's near and dear to your heart as well. You have a chance to shape technology. >>Yes, well, today you saw we had a really amazing not for profit on stage with It's called Game Changer. And what we found with not for profits is that technology can be a game changer if they use it because it makes their mission dollars damage further. And they're an amazing father. And send a team that started game changer at. Taylor was in the hospital five years with terminal cancer, and he and his father, through these five years, kind of looked around. Look at all these Children what they need and they started. He is actually still here with us today, and now he's a young adult taking care of other young Children with cancer, using gaming technologies with their partner, twitch and eight MPs and helping analyze and understand what these young affected Children with cancer need, both that personally and academically and the tools he has He's helping really permit office and get back and it's really hard, Warren says. I was happy. My partner, Mike Level, who is my Gran's commercial sales in business, and I ran public Sector Day. We're honored to give them at a small token of our gift from A to B s to help support their efforts. >>Congratulates, We appreciate you coming on the Cube sharing the update on good luck into 2020. Great to see you 10 years at AWS day one. Still, >>it's day one. I feel like I started >>it like still, like 10 o'clock in the morning or like still a day it wasn't like >>I still wake up every day with the jump in my staff and excited about what I'm gonna do. And so I am. You know, I am really excited that we're doing and like Andy and I say we're just scratching the surface. >>You're a fighter. You are charging We love you, Great executive. You're the chief of public. Get a great job. Great, too. Follow you and ride the wave with Amazon and cover. You guys were documenting history. >>Yeah, exactly. We're in happy holidays to you all and help seeing our seventh and 20 >>so much. Okay, Cube coverage here live in Las Vegas. This is the cube coverage. Extracting the signals. Wanna shout out to eight of us? An intel for putting on the two sets without sponsorship, we wouldn't be able to support the mission of the Cube. I want to thank them. And thank you for watching with more after this short break.

>> from Bahrain. It's the Q recovery AWS Public sector Bahrain brought to you by Amazon Web service is >> welcome to the cues conversation here. You're in Bahrain for Amazon Webster, is this summit our second summit? Um, here. Big news. Amazon Web services announced the availability of the region in the Middle East. I'm here with the chief of Public Sector Theresa Cross and vice President of Worldwide Public Sector. This is a huge milestone. This event one just in terms of the event. The interest across multiple countries in the region. Yes. And you have a new region with multiple availability zones? Yes, up and running. Congratulations. >> Hey, we launched the confetti today and yes, we're open for business and we do. It's a hyper scale region with three available the zones and lots of activity already here in the delays. But it really is a substantial kind of milestone because we started this sometime back in the Middle East, was one of the top regions around the world requested by our partners and customers. And now here we are. >> We've been talking with you for many, many years and I love interviewing you, but this one to me feels like it's not the weight off your shoulders. It's you're at the start line of another marathon. You've achieved so much with this because what's the first thing about Bart Rainey? We've reported on this on Select Angle and our other sites is that you get a lot of work here, is not just turning on a region. There's a lot of government commitment cloud first, full modernization, fintech banking systems, a full re platforming of a government and society and Amazons powering a lot of it and causing a lot of economic growth. So this is a big deal. >> It really is a big deal because, like you said, it really is about digital transformation here. And when I met the crown Prince in 2014 we had this conversation about really creating the economy here in a different way because Bob terrain itself, it's not oil rich country, but a smaller country with lots and lots of tourism. But in this region, while we haven't based here in Bahrain, this is truly a Middle East GCC region and but But part of that, the reason to start it here in my reign was that they really did take a lead in government transformation. As you heard them say, they're going all in shake Some on today talked about government is moving really fast, and they actually did the hard work to think about their telecommunications industry, their government regulations. They started with cloud first, and then they created all the write regulations to make this happen. So it is kind of phenomenal how quickly, in some ways, you know, feel slower than we'd like, But it's really moving quite fast. >> It's pretty fast. You should get a lot of kudos for that. I think you will. But I think to me what's interesting. The news here is that there is a balance between regulation and innovation going on, and regulation can be hampering innovation, some cases and not enough regulation. You have a Facebook situation or >> right so >> it's a balance. These guys have done it right. But to me, the tell sign is the fintech community, >> because that's where >> the money is. The central bank and then the ABC bank are all talking about a pea eye's all in with Amazon that's gonna create an ecosystem for innovation. Startups, et cetera. >> It totally isn't you heard Thean Vivid Jewel from ABC Bank today talk about their platform. What they're doing with clouds and the reason they chose a DBS was because we had this region of Bob Terrain, and they wanted to move quickly in. The regulations now have been updated in a way that actually allows them to do their banking applications in the lab. There's also a startup accelerator here, Fintech May, and they're doing a tenant work with new types of financial applications. So it's so exciting to see this kind of happening than the lace for I think a lot of people thought it would be much slower. We have a ways to go. It's still day one, for sure, but all the building blocks are getting there in the right place to really make this happen. >> You know, 80. Jessie's quoting the announcement you guys had just a couple weeks ago. Laura Angel And in July, the clouds of chance unlocked digital transmission. Middle East, says Andy chassis. Obviously unlocking is a key word because now you have customers from startups to large enterprises and ecosystem of a P M party. So the Ap N Group is here. Yes, So you have global I SUV's here and knew I s V's. You got the government and the education and to me, the news of the show. To me at least maybe it's not the big news, but is that you guys? They're offering a computer like a cloud computing degree. Yeah, for the first time about that news, >> you are right in terms of kind of every sector's picking at, but like in most places around the world, this is not unique. We need skills, and we've got to make sure that we're teaching the skills, working backwards from what the employer needs, like a TVs. So what? We've been here. We announced today we're launching our first cloud computing degree at the university of our terrain, and they're kind of thing. That's really unusual, John. They're going to do a phase one where they offer a cloud certification starting in early 2021 every program at the University of Bahrain, Whether you're in finance or banking, or business or health care or law, you can do this cloud computing certification, which gets you going and helps you understand how you last cloud in your business and then in the fall will be announcing the four year starting, the four year cloud computing degree, and that is in conjunction with our A DBS Educate program. And it will be all the right cloud skills that are needed to be successful. >> Talk about the demographics in this country because one of the things that's coming up is when I talk people in the doorways and it's a chance to talk to some local folks last night that that all in an Amazon, the theme is this. This younger generation yes, is here, and they have different expectations. They all want to work hard. They don't want to just sit back on their laurels and rest on their on their location. Here. They want to build companies they want to change. This is a key factor in the bottle rain modernization. Is that >> Yeah, generation well, all across the Middle East. The thing that's unique about the mill aces, the very young population you had millions of gamers across the Middle East as an example that comic con and Saudi like two years ago on that was one of the most popular things was fortnight. As soon as the region got at all the different gaming started taking place. But we want to create a culture of builders here, and the way you do that is what you said, John putting it into their hands, allowing these young people have the tools create a startup became entrepreneur, but they need to have access to these tools. And sometimes capital is often not that easy to get. So they want to make sure that the capital that they're given or that they have, whether it's bootstrap capital or venture capital, fending or whatever friends and family, they want to make sure that they can use that capital to the greatest advantage to build that company out. And I truly believe that this is gonna help them having an eight of us cloud region. I mean, you saw. Today we have 36 companies that launched their offering in the region on the day we actually announced so that they had specific offerings for the Middle East, which pretty exciting. I mean, that's a lot on day one. >> I mean, it's still day. One of you guys always say, but literally day one they were launching Yeah, I wanted to comment if you could just share some insights. I know, Um, your passion for, you know, entrepreneurship. You guys are also some skill development investing a lot of women in tech power panel this morning, there's major change going on. You guys were providing a lot of incentives, a lot of mentoring, this internships in conjunction with by rain. There's a lot of good things. Share some of the new things that you're working on, maybe deals you're talking about doing or >> way announced Thio kind of new things today. One is we have our we partake program, which I'm, of course, super passionate about. And that is about preventing tech learning and skills to women and underserved in representative communities. So we announced three other training programs here across the Middle East time. So those were put up today and you'll continue to see its role more and more of those out. And the other thing we did yesterday we announced a internship program with the minister of Youth here in Bahrain. That was shaped Nassir, who's a very famous He's that King san, and he's a very famous sportsmen. He does. He just won the Ironman Ironman and 2016. It was the world champion. He does endurance horse racing, so he's a He's a someone that the youth look at to here, and so he's doing all these programs. So we announced a partnership that were the first group doing the internship with this youth program, and so we're very excited. We're going to start that small and scale it, but we want to get these young people quickly and kind of get them excited. But here, what they focus on it is underrepresented communities. So it fits so nicely in with what we're doing with our attack. So you have both Oliver training our over 400 online courses that we offer with a dubious education academy. Now degree now our internship program and we protect. So, John, we're just getting going. I'm not saying that this is all will offer, but these are the things that were getting going with, and we need to make sure we also Taylor things like this Ministry of Youth program and sports at to the region in terms of water, their local needs, and we'll make sure that we're always looking >> at the entrance. Just just get him some great experience. Yes, so they can earn and feel good about themselves. This is kind of a key, exactly thing not just getting an internship, >> and it's, I think, locally it will be about teaching them to do that, disagree and commit really have that backbone to build that company and ask all those hard questions. So we're really going to try to indoctrinate them into the Amazon a TVs culture so we can help them be entrepreneurs like we are every day. >> And you got the data center, you got the city, the centers, you get the regions up and running, and architect, it perfectly suits up with people in it. Are you going to staff that with local talent, or is it gonna be Amazonian is coming in? What's the makeup of staff gonna be? What's the >> story? I mean, our goal is to hire as many local talent. We everywhere we go around the world. We want to get local talent because you can't yet if we did, First of all, we don't have enough people in our headquarters to bring folks in here, so we really have to train and educate. But locally, we have an office open here by rain. We haven't Office Open and Dubai and one down Saudi, and that is local talent. I mean, we are trying to use as much local talent and will continue to create that. And that's kind of the point. Jonas talking about the degree working backwards from what the employer needs. We want to give input because we think we also are getting good. Yeah, so we need to get the top. But we need those other individual employers that keep telling us we need more cloud skills to give that input. But, yeah, >> we're going to get a degree, migrate them into the job >> market, right quick like >> and educates. Been doing great. I learned a lot. This is a whole opportunity for people who want to make money, get a job. Amazon Web service is >> It's a place you could either work for us. Work for someone now, like even the government has a >> virus. Make a person tomorrow >> there. Yet >> we had one, >> but the point of being a builder, what we're seeing more and more John are these companies and government entities are building their talent internally. They're not outsourcing everything anymore, and the whole culture at being a builder, not just outsourcing all that. And that's what eight of us really helps all these entities. D'oh is moved quicker by having kind of some in house talent and not outsourcing everything to slow you down. That >> really thank ABC pointed that out beautifully in his point was, Hey, I'm gonna you know, I'm all in on AWS. We have domain expertise, We have data. That's our intellectual property. We're going to use that and be competitive and partner. And >> yes, and the new models it is. And that I p stays in house with that company or entity or government organization. It was so fun for me today to hear Shake some on from Maggie. A talk about the government is moving fast, and I think that's an example of a really are they figured out clown helps him just go a lot faster and save many security. >> I'm glad you brought that up. I know you got a short time here, but I want one last point in. We've been talking a lot about modernization of government, your success with C i a United States jet I contract still under consideration. All this going on you're experiencing by ranges and, um, unbelievable, fast moving government. They kind of get it. United States some places gets it. This is really about focusing in on the workloads. What have you learned? As you've been engaging these modernization efforts with governments summer slow, some of political ramifications behind. No one wants to lose. Old guard will hold onto the rails. We've seen that in the news, but this is coming fast. What are you learning? What do you >> take away its leadership? I mean, at the end of the day, all these things were driven by a very strong leaders. And even you can see everybody today on stage. It is leaders that make a decision that they wanted a faster and they want to modernize but have the capabilities. No matter if you're the U. S. Department of Defense. Ah, yes. Health and human resource is National Health Service in the UK or RG a hearing by rain, the government's or enterprises that we work with around the world. The key is leadership. And if there's that leader that is really strong and says we're moving, did you actually see organizations move a lot faster if you see people kind of waffle anger. I'm not sure, you know, that's when you can see the slowness. Wow, What I will tell you is from the early days of starting this business in 2010 the individuals that always move fastest for the mission owners because the mission owners of whatever the business West at a governmental level or enterprise, they said, we need to keep our mission going. So that's the reason they wanted to walk through this transformation. >> And now, I think, with developers coming in and started to see these employees for these companies saying, No, no, what's the reason why we can't go fast? That's right now a groundswell of pressure you see in both government, public sector and commercial. >> And you saw Mark Allen today on stage talking about security. It iss literally day. Zero thing for us, and the reason a lot of our customers are meeting faster now is because of security. Cloud is more secure in their meeting to the cloud for security because they feel like they could both optimize, move faster for workloads, and now they have security. Better, faster, cheaper security, bad design, >> Theresa always pleasure thinking coming. Spending time. Thank >> you for coming to Barbara Ryan. Thank you. So >> we're going global with you guys is seeing the global expansion 20 to 22nd region. 69 availabilities owns nine more coming. More regions. More easy. You guys doing great. Congratulations. >> Thank you. >> Secure. We are here in Bahrain. Form or coverage. Global coverage of the cube with Reese Carlson, vice president of worldwide public sector. She's running the show doing a great job. We're here more after the stroke break. Stay with us.

>> live from Washington, D. C. It's the Cube covering a ws public sector summit brought to you by Amazon Web services. >> Welcome back, everyone to the Cubes Live coverage of a ws Public sector summit here in Washington D. C. Our nation's capital. I'm your host, Rebecca Knight co hosting alongside John Farrier wear welcoming Back to the Cuba, Cuba and esteemed Cube veteran Teresa Carlson, vice president Worldwide public Sector A W s. >> Thank you really appreciate always being on the key, But I appreciate you being here and our public sector. Sandy, >> Thank you for having us. So give up. Give us the numbers. How many people are in this room? How many people are here? >> Well, we have now today. Well, for this time that we're here, there's probably about 13,000 people here will expect a couple of 1,000 more. I think by the time it's all said Dan, we'll have about 15,000 at the conference. Of course, you had my keynote today with whole Benson sessions. They're all packed, and tomorrow you'll have Andy, jazzy herewith made ing a fireside chat at 11 o'clock on Wednesday, so I think that room will be overflowing with Andy Kelly as well, Because everybody loves him >> and Andy just coming back from a conference for the Silicon Valley elites on the west coast, where he put a big plug in for public sector, which is awesome. Yes. Now there you guys are kicking some serious butt. Congratulations. >> Thank you. Yeah. Thank you. >> I mean, what's it like for you? You're the leader. You're the chief of the public sector business. You've grown it. It's now cruising altitude that seem so cruising. >> Yeah, it. Well, first of all, this Nana, this would've been possible without Andy Jassy actually kind of believing and the mission of public sector when he hired me in 2010. And you're right, John. We started. You've hurt, covered the story. We started with two people in 2010 at the end of 2010. And now we have thousands of people around the world and, you know, over 35 countries, customers and 100 72 2 countries. And the business is growing at more than 41% every year date of yes, and we're $31,000,000,000. Business with public sector ban important component in that business. So for s here today. It is very meaningful. And the reason it is so meaningful. It is about our customers. And this is This is a testament to that. Our customers left what a TBS provides. And in the public sector business, it is a game changer to their mission way >> We're talking on our insure this morning. Rebecca and I around this new generation of workers, and that's almost like a revolution of red tape. Why's it in the way you gotta do better ways to be management cloud health care you named the vertical isn't a capacity to disrupt, create value. So you have this kind of shift happening. But you guys are also technology leaders. So when when you see things like space, >> Yeah, these were kind >> of tell signs that the CIA adopting the d o d. Look at the big contracts are coming in. People are working it hard. These air tell signs that the growth Israel >> Yeah, grab reaction to that gross Israel and I and I like to talk to my leaders about while we've had phenomenal growth, and that's fantastic. Way really are only getting started because now, in 2018 I really saw our customers doing unbelievable work leads very hard mission. Critical work was that they were meeting from it from it's kind of old environment, moving it on day to be asked, migrating and totally optimizing it. Now what's changing within the intelligence community and D o d is that you know, in 2013 when the icy made this decision made, it started changing even enterprise views of moving to the cloud from a security perspective. But you have that shift has happened. Now you see d o d moving for Jet I, which will be announced hopefully in July or August. Hope hopefully scene. But even without Jed, I. D o. D is making massive mate to cloud. I mean, and by the way, there no blockers now, like a year ago when we talked here, there were still some blockers for them. Today, really pretty much every blocker has been remade so that they can move a lot faster. So even outside of Jed, I we see our d o. D customers moving. You heard Kenny Bow and our debt today on stage, Who's the CEO of the special access program? Talk about what they're doing and why Cloud became an important element of their mission. And I could tell you, Kenny works on some very challenging and difficult mission programs for D. O. D. So that these air kind examples. On the flip side, I met with some CIA's yesterday from the state and local government. Now that has been a super surprising market for me where I'm seeing them. Actually, 2018 was a true change of year for them. Massive workloads in the state Medicaid systems that are moving off of legacy systems on a TVs, justice and public safety systems moving off on TBS. So that's where you're seeing moves. But you know what they shared with me yesterday, and my theme, as you saw today, was removing barriers. But they talked about acquisition barrier still, that states still don't know how to buy cloud, and they were asking for help. Can you help kind of educate and work with their acquisition officials? So it's nice when they're asking us for help in areas that they see their own walkers. >> So what accounts for the fact that these blockers air sort of disappearing as you set up on the main stage this morning? cloud is the new normal, right? Everyone is really adopting this cloud first approach. And what accounts for the fact that these challenges ey're sort of slowly dissipating? Well, there, you know, some of >> the blockers had been very legacy, and I'd like to tell you already that kind of old guard helped create a lot of these models. And most of these models, as an example of acquisition, were created so that governments had to pay at friend. So these models were like, pay me a lot of many a friend and then let's hope I will use them all that technology. So now we come along and say, Actually, no, you don't need to pay us anything up front. You could try it and pay as you use it and then scale that and they're like, Wait, wait a minute. We don't know how to do that model. So part of these things have been created because of all systems that what's changing those systems is that you can't you again if you can't change gravity, and we're at the point where it is the new normal, and you cannot change gravity, and they're seeing security. If you think about security is the number one reason they're moving to the cloud. Once you start having security issues, they on their own start removing blockers because they're like we've got it made faster because we wanted our secure. >> I know you've got a lot of things going on. You got customer visits. Your time's very tight. Appreciate you coming on. But I got to get and I want to talk about check for good programs you launched what happened at the breakfast of the stories. We could go for an hour on that, but I really want to dig into this ground station thing. And one of the coolest thing I saw reinvent when it kind of got launch. This is literally it reminds me the old Christopher Columbus days is the world flat is flat. We'll know the world is round. You have space? Yeah, space and data. It's gonna change the coyote edge to be the world. Right? So this is a game changer. I see this game changer way had your GM on earlier. Brett, what's what's going on with ground? So how is that going to help? Because it's almost provisioning back haul. It's gonna help. Certainly. Rural area st >> Yeah, way ahead of Earth and Space Day yesterday. So we kicked off with that with two amazing speakers. And the reason ground station is so important. By the way, it was a customer of ours in the US intelligence community that told us about six years ago we needed to create this. So you know where I said 95% of our services or customer driven? It was a customer that said, Why doesn't a TVs have a ground station and we really listen to them? Work backwards? And then we launch a ground station. I became general availability in May, and that is really about creating a ubiquitous environment for everyone, for space, for the space and satellite communications. So you can downlink an uplink data. But then the element of utilizing the cloud the process and analyze that data in real time and be ableto have that wherever you are is really I mean, it truly is going to be an opportunity for best commercial enterprises and public sector customers. And you know, John, right now, the pipeline that we have seen already for ground station, even I'm surprised at how Many of our customers and partners are so interested with acid ate a >> government thing about, like traffic lights, bio sensors Now back hauling all that into a global, >> you know, many different way. And now start. If he saw the announced with the Cloud Innovation Center at Cal Poly, we're gonna be doing some research with them on space communications and programs around ground station. Chile is another location You've heard me talk about that has missed tell escapes in the world. And we're gonna be working in Chile doing some work on ground station there in the Middle East. So this is, by the way, global. While the Qena it kind of came. Tosto, >> go to Cal Poly together way. We're gonna go to Chile. >> Chile next. Yeah, chili is great. So you could get two best locations with me. I would love that line here. Next. Exactly 11. Yes. >> Thank you so much for >> back. And make sure we get all those other days. >> Yes, because next time I've got to tell you that tape for good. There's too much not to talk about. So we have to convene again. >> Come to your office in the next couple months of summer. I'll make a trip down. We'll come to >> thank you all for being here. Thank you so much. Thank you. >> Thanks so much, Theresa. I'm Rebecca Knight for John Furrier. Stay tuned. You are watching the Cube.

>> Narrator: Live from London, England, it's theCUBE covering AWS summit London 2019, brought to you by Amazon Web Services. >> Welcome back to XL London everybody, My name is Dave Velante and you're watching theCUBE, the leader in live tech coverage. This is our one-day coverage of AWS summit, London. theCUBE will go up to the events we extract the signal of the noise and I have recruited a co-host Theresa Carlson who's a friend and vice president worldwide public sector at AWS and we have a really special segment for you today. Anna Sergeant is here. She's a computing teacher and Charlotte who's a student at Townley. Wait till you see what we have in store for you. Theresa, let's get it started. So first of all, welcome (mumbles). >> Well, and I'm so thrilled to be your co-host, I just wanna tell you that right now. >> That's a first for you, right? >> Yes, it is. >> I finally got one up on for you. >> Yeah, exactly, I get to be on theCUBE (mumbles). >> So here's the deal, so you have this GetIT program. Tell us what that's all about and then we'll get into it. >> Well you know, we talked about over the last few years just in general about skills. Skills development, how critical it is and important for every age and GetIT is really a continuation of what we're trying to do to create job skills around cloud computing at every age, especially in elementary and primary school years. So GetIT today, what you're going to see from both Charlotte and Anna is we did a competition, there was over 160 applicants and it got netted down to ten schools that came here today and then we had two finalists and then we deemed a winner and they're going to get support and help but also, all these schools are gonna get support and help but it's really about the experience of them learning how to utilize cloud computing in a real-world application that actually matters to them which you can also fight to kind of social responsibility which most of these young people really relate to because they want to do something that matters to them. Just tech for tech is not exciting but tech for good is very exciting and I think that's what you're gonna hear about here today. >> We love to talk about tech for good and Anna, you're at the heart of this so how did you get into this, how did you get this all started, tell us your story. >> Well, my head teacher is quite an innovative person and she's been in conversations with Amazon and Future Foundations and they came to the school with the idea last year and invited the school to be part of the pilot program and so the Amazon ambassadors delivered their presentation to the school in September and as a team in the computing department, we got together and said, well we think this is a great opportunity for girls in tech. So we actually rolled it out as an actual scheme of lessons so the whole year eight, so that's 224 year eight students got together. They all were divided into groups of their own choice and we gave them the outline or the brief and said you know, think of an app for good that would fulfill a social need in your community. So think about the community and prepare a pitch and we then set timelines and deadlines and helped them through the research and obviously spoke to Amazon, came to the London offices as well and spent some time with your colleagues in the London office and you know, and then basically helped the girls pitch their final idea. >> So Charlotte, you got this prompt essentially and then you took it from there. Tell us a little bit about yourself and then how this all came about and what you guys did with that prompt. >> And today is your birthday so happy birthday. >> Congratulations. >> Thank you. So basically I'm 13 at the moment but we've been doing this project in year eight as Anna said and basically, we were given the idea to make an app and everyone was really excited initially, but we weren't too sure about what we wanted to make it on and we were lucky enough to have the choice to choose whatever topic we wanted to make it on and kind of decide what cause we wanted to help and the solution to help it with and then we were given loads of help with the Amazon ambassadors and they really were like really kinda generous with all their help. They came to visit us and they watched our presentations and it really gained our confidence because we presented to the class and in front of the teachers and Amazon ambassadors and it's been really lovely because we've been able to gain skills that we didn't have before in computing and it's gained our confidence, it's boosted it and we've just become much like more interested in STEM and computing. >> Charlotte, let me ask you, what was your application about and what inspired you for the application? >> So my app was called Positive Of Me and we based it off of a mental health and kind of having a more positive outlook on life and we decided to do that topic because we thought that it was really important to students to have a stress-free time in school rather than always feeling stressed and under the weather because they have a lot of work or they're under-organized and stuff like that so we believe that it was quite important to help people like that so our features included like a planner, a mood tracker and just other things to kind of keep you organized and happy throughout your school life. >> So fascinated by the adoption of this approach and were you always interested in STEM or was it something that, this catalyzed your interests in your colleagues. >> I was always interested in STEM and in Townley, they like promote it a lot and they're very interested in like, because it's an all-girls school. We promote females and like we try to make sure that girls are interested in all subjects no matter what and it's been quite nice but I believe that it kind of made me more interested in STEM with my classmates because we've had a fun experience. It's not just been doing computing, it's been having a fun experience. We've been designing our own thing that we're passionate about so it's been really lovely in that sense. >> Dave: So, please go ahead. >> Well, I was gonna ask you, how did you bring it together as a group. What were kind of the core components that you worked on to bring the app together and then have the final that you got here today with. >> So we kind of thought of the idea first about mental health, that was kind of our starting point and then we developed it to what features we can include in the app. We made a mind map saying whatever features we wanted, what topics we wanted to cover and then we thought about the target audiences and they really helped us think about this in the boot camp that they hosted. It was really helpful because Amazon ambassadors came to each kind of app and they helped us with what we could include and how to build on that idea. So that helped us include the target audiences, the ages that we wanted to target our app towards and it kind of helped us with that general theme and how many features we wanted to include. >> Because you had time pressures, right, so you have to make some trade-offs. So how did you make those trade-offs? You just talked to the potential recipients of the app or sort of brainstorm? >> We did a lot of surveys to what features people thought were the most important for our app and a lot of groups did that because it kind of, because there were a few different times that we needed to get it done by and every time we obviously had a time limit and so we needed to put the most important features in to our PowerPoints and our presentations and the prototypes and so people, we did surveys and people answered what features they thought were the most important to put in the app and then we implemented those before any other like more unnecessary ones. >> How did you organize your team? How many pizzas did they eat? >> Did you hear about that two pizza team, did Amazon talk to you about, Amazon Web Services, that if you had more people on your team that feeds two pizzas, that's too many 'cause that way you can move faster. >> We mainly decided to team because we got to choose like our friends to work with and obviously, we work better with the people who we're more comfortable around. So that was quite nice that we got to decide who we worked with but then the roles that we were given, we kind of just decided on what each person knew the most about, wanted to do research on and then from there, we kind of just carried on with the topics that we were initially started with. >> You told me something a while ago that really peaked my interest. You said you're an all-girl school and you almost had to reverse engineer your gender because it was all too pink. Can you talk about your thinking around a different kind of diversity. >> So basically we wanted to make the app like accept all the beliefs and stuff so that was our main focus with diversity and we didn't really realize initially that it was mainly quite girly, but then when we presented our initial presentation, obviously we got through the first round where we presented to the class but then we got some feedback from Miss and she really helped us telling us that you know, we want to make it unisex so that it's more approachable for all people and all students rather than just girls schools and then it would have more not purchases but it would have more audience. >> Yeah, better adoption but so, what did that involve? Was it colors, was it language, was it, what made it less girly? >> I mean, it was more colors and the whole theme of the app like the logo. We made it logo that was quite like not young, but quite young and girly a bit and it was mainly the colors though. We did like pink, which is, I mean it's traditionally seen as girly, pink, so we tried to make it, we searched up like unisex colors and it was more green, purple, blue, stuff like that so we implemented that into our app in the second round so that it was more unisex. >> Last time I interviewed you, I had my pink tie and pink shirt on. >> Yes, which I like, I think that was good. I've got my unisex on screen but one of the things that you did do that I really liked is you did the usability which you went out and you asked individuals what features would they like the most. I think that was really important and you can of course always do that with those boys and girls and figure out but that was really smart. So let me ask you another question. One of the things that we do find with girls and something I've been passionate about is they don't get into STEM or technology and they don't stay there. After going through this experience, one, do you think you might be more inclined to stay with technology and then I'd like to just know your opinion on how we can continue to forward this with girls after this experience, what else would you recommend? >> Yes, so as I said earlier, Townley promotes STEM massively. They have STEM days and everything so the girls at our school, we are really interested in it. This project has like really boosted my confidence and like my interest in STEM though because it's, as I said, it's made it more fun. It's not only just doing the computing work, it's made it a fun way to do it and you're working for, you're targeting towards an achievement at the end, to get the app made so everyone's trying really hard to get it done and that kind of gains your knowledge and then you learn all the new technology as you're going along so it's quite interesting. >> What are your thoughts on that Anna. I mean, we're always having this discussion on theCUBE. You look around the show, amazing show first of all, but there's a lot of men here. The line out the men's room is huge and so, because in a male-dominated industry, you look inside your own circles and your circles happen to be other men's so it's a challenge that we want to surface and be aware of. What more would your recommendations be to break those barriers? >> To do the programs like this, to actually go into schools and encourage young people because I think by encouraging all young people you know, you'll get the diversity and also the awareness. We're very subject driven in a way that our education system and actually a lot of the job roles out there we're in school, we're not aware of because we're busy teaching. So it's great to actually come in and we think about app developers and we think about testers and we think about programmers but there's all the other aspects as well which actually, unless industry comes into education and helps us show the students what the breadth of roles are out there you know, it's very easy for students to just go into a sort of like a very sort of set path. So by having programs like this coming into schools and having the industry come and talk to the students and inspire them is you know, a fantastic opportunity hence the reason why we decided to run in the whole year eight, the program >> And I've seen, like you saw today from all the groups but the kind of tech for good that the girls and the boys were able to actually decide on something that was meaningful to them and I've seen that a lot just around the world that when you go and talk to children about tech, you've got to connect the dots and I think you guys did that really well and what you were doing with your particular application but across the board the thing that we saw today which I think inspired them even more 'cause it was the thing that they were passionate about which teaches them along the way. >> Yes, yeah. >> So we love tech and I was introduced at age 12, the C prompt and learn basic. Kids today, you learn tech before you can speak you're you know, punching devices but so what was the tech behind what you were doing. Were you programming, were using cloud technologies. What was behind it? >> We mainly use more simple technology and most of the work was just making PowerPoint presentations and Word documents but obviously there were side things like we made the surveys on Word. We used Photoshop to make prototypes of the screens for the app and we learned a lot of technology at the bootcamp as well. We learned about the different kind of things we could use to make features of the app work and we learnt about obviously, Amazon were like the leaders of the program. >> You Learned about S3 storage, right. You learned about EC2, you learned about all the applications in AWS that you could build it because at the end as you build it, you'll use hopefully all those technologies is what we'll be helping you with. >> You know what I love about this story though is, and Teresa you know this, you can do almost anything with tech. Now sometimes it's too expensive or too complicated but the tech in many ways is the least important. It's more important to understand what the consumer wants, what the customer wants, what that experience is like, what the colors should be, right and then you can make the tech, apply the tech to solve that problem. >> 100%, and put all those tools together but I do hope that you learned what cloud computing was during your, because that was, I always kind of joke because one of the students at the beginning they use it but they don't always know what cloud computing is. So kind of learning the scalability and how, the ease and testing and just moving fast. So I think that's what you guys have done in a big way. From a teacher's point of view, are there other aspects that you think that should be done like either continued or done even better or faster that we're not getting to. >> This is definitely a step in the right direction. We are a bit more traditional because we introduce the students to Python. So they sort of start programming using Python and perhaps we should look more at cloud technology in greater detail in schools but we're kind of a little bit behind in terms of education in the way that we actually, and we need and we need to speed that up. >> And this is one of the big things that we're trying to do on the AWS side, is bring the new technologies into education because that is the highlight of what we see is there's using kind of older outdated technologies and getting them excited to understand how they learn with and utilize new technologies within AWS and a cloud platform because you can move faster, experiment, have quick failures and recoveries and the expenses you know a lot less expensive than you normally did. >> Well I've been around a long time. AWS changed the world and it changed it from a world where technology, especially information technology and enterprises was a world of no. We can't do that because it'll take too long, it's too expensive, no, no, no and what Amazon has done has sort of removed all that friction and turned it into a world yes you know, and builders and it's just amazing what's happening. You're the future and it's really such a pleasure having you both today. >> Thank you. >> Thank you for having us. >> Anna and Charlotte and of course Teresa, thank you guys for being on theCUBE. >> It's an honor, I agree, it's an honor to co-host but to have you guys and hear your passion and excitement for what you're doing. So my advice, keep it up, don't give up, stick with technology and STEM, you will not regret it, it's a great career. >> And have fun, all right, thanks again. >> Thank you. >> Thank you. >> All right and thank you for watching. Keep it right there, we'll be back with our next guest. We're live from the Excel center here at AWS summit London, you're watching theCUBE. (light electronic music)

live from Las Vegas it's the cube covering AWS reinvents 2018 brought to you by Amazon Web Services inhale and their ecosystem partners hey welcome back everyone this the cube live day 3 coverage of Amazon Web Services AWS reinvent 2018 we're here with two cents Dave six years we've been covering Amazon every single reinvent since they've had this event except for the first year and you know we've been following AWS really since its inception one of my startup said I was trying to launch and didn't ever got going years ago and he went easy to launch was still command-line and so we know all about it but what's really exciting is the global expansion of Amazon Web Services the impact that not only the commercial business but the public sector government changing the global landscape and the person who I've written about many times on Forbes and unhooking angle Theresa Carlson she's the chief a public sector vice president of Amazon Web Services public sector public sector great to see you hi hi John I checked great to be here again as always so the global landscape mean public sector used to be this a we talk to us many times do this do that yeah the digital environment and software development growth is changing all industries including public sector he's been doing a great job leading the charge the CIA one of the most pivotal deals when I asked Andy jassie directly and my one-on-one with them that this proudest moments one of them is the CIA deal when I talked to the top execs in sales Carla and other people in Amazon they point to that seminal moment with a CIA deal happen and now you got the DoD a lot of good stuff yeah what's do how do you top that how do you raise the bar well you know it still feels like day one even with all that work in that effort and those customers kind of going back to go forward in 2013 when we won the CIA opportunity they are just an amazing customer the entire community is really growing but there's so much more at this point that we're doing outside of that work which is being additive around the world and as you've always said John that was kind of a kind of a pivotal deal but now we're seeing so many of our government customers we now have customers at a hundred and seventy four countries and I have teams on the ground in 28 countries so we're seeing a global mood but you know at my breakfast this week we talked a lot about one of the big changes I've seen in the last like 18 months is state and local government where we're seeing actually states making a big move California Arizona New York Ohio Virginia so we're starting to see those states really make big moves and really looking at applications and solutions that can change that citizen services engagement and I achieve in these state local governments aren't real I won't say their course they're funded but they're not like funded like a financial services sector but that's women money they got to be very efficient clouds a perfect opportunity for them because they can be more productive I do a lot of good things I can and there's 20 new governor's coming on this year so we've had a lot of elections lots of new governors lots of new local council members coming in but governor's a lot of times you'll see a big shift when a governor comes in and takes over or if there's one that stays in and maintains you'll see kind of that program I was just in Arizona a couple weeks ago and the governor of Arizona has a really big fish toward modernization and utilization of information technology and the CIO of the state of Arizona is like awesome they're doing all this work transformative work with the government and then I was at Arizona State University the same day where we just announced a cloud Innovation Center for smart cities and I went around their campus and it's amazing they're using IOT everywhere you can go in there football stadium and you can see the movement of the people how many seats are filled where the parking spaces are how much water's been used where Sparky is their their backside I've got to be Sparky which was fed but you're seeing these kind of things and all of that revs on AWS and they're doing all the analytics and they're gonna continue to do that one for efficiency and knowledge but to also to protect their students and citizens and make them safer through the knowledge of data analytics you know to John's point about you know funding and sometimes constricted funding at state and local levels and even sometimes the federal levels yeah we talked about this at the public sector summit I wonder if you could comment Amazon in the early days help startups compete with big companies it gave them equivalent resources it seems like the distance between public sector and commercial is closing because of the cloud they're able to take advantage of resources at lower cost that they weren't able to before it's definitely becoming the new normal in governments for sure and we are seeing that gap closing this year 2018 for me was a year that I saw kind of big moves to cloud because in the early days it was website hosting kind of dipping their toes in this year we're talking about massive systems that are being moved to the cloud you know big re-architecting and design and a lot of people say well why do they do that that costs money well the reason is because they may have to Rio architect and design but then they get all the benefits of cloud through the things that examples this week new types of storage new types of databases at data analytics IOT machine learning because in the old model they're kind of just stagnated with where they were with that application so we're seeing massive moves with very large applications so that's kind of cool to see our customers and public sector making those big moves and then the outputs the outcome for citizens tax payers agencies that's really the the value and sometimes that's harder to quantify or justify in public sector but over the long term it's it's going to make a huge difference in services and one of the things I now said the breakfast was our work and something called helping out the agents with that ATO process the authority to operate which is the big deal and it cost a lot of money a lot of times long time and processes and we've been working with companies like smartsheet which we helped them do this less than 90 days to get go plow so now working with our partners like Talos and Rackspace and our own model that's one of the things you're also gonna see check and Jon you're taking your knowledge of the process trying to shrink that down could time wise excessive forward to the partners yes to help them through the journey these fast move fast that kind of just keep it going and that's really the goal because they get very frustrated if they build an application that takes forever to get that security that authority to operate because they can't really they can't move out into full production unless that's completed and this could make or break these companies these contracts are so big oh yeah I mean it's significant and they want to get paid for what they're doing and the good work but they also want to see the outcome and the results yeah I gotta ask you what's new on the infrastructure side we were in Bahrain for the region announcement exciting expansion there you got new clouds gov cloud east yeah that's up and running no that's been running announced customers are in there they're doing their dr their coop running applications we're excited yes that's our second region based on a hundred and eighty five percent year-over-year growth of DEFCON region west so it's that been rare at reading I read an article that was on the web from general Keith Alexander he wrote an op-ed on the rationale that the government's taking in the looking at the cloud and looking at the military look at the benefits for the country around how to do cloud yes you guys are also competing for the jet idea which is now it's not a single source contract but they want to have one robust consistent environment yeah a big advantage new analytics so between general Keith Alexander story and then the the public statement around this was do is actually outlined benefits of staying with one cloud how is that going what how's that Jedi deal going well there's there's two points I'd like to make them this first of all we are really proud of DoD they're just continuing to me and they're sticking with their model and it's not slowing them down everything happening around Jedi so the one piece yes Jedi is out there and they need to complete this transaction but the second part is we're just we're it's not slowing us down to work with DoD in fact we've had great meetings with DoD customers this week and they're actually launching really amazing cloud workloads now what's going to be key for them is to have a platform that they can consistently develop and launch new mission applications very rapidly and because they were kind of behind they their model right now is to be able to take rapid advantage of cloud computing for those warriors there's those war fighters out in the field that we can really help every day so I think general Alexander is spot on the benefits of the cloud are going to really merit at DoD I have to say as an analyst you know you guys can't talk about these big deals but when companies you know competitors can test them information becomes public so in the case of CI a IBM contested the judge wheeler ruling was just awesome reading and it underscored Amazon's lead at the time yeah at Forrest IBM to go out and pay two billion dollars for software the recent Oracle can contestant and the GAO is ruling there gave a lot of insights I would recommend go reading it and my takeaway was the the DoD Pentagon said a single cloud is more secure it's going to be more agile and ultimately less costly so that's that decision was on a very strong foundation and we got insight that we never would have been able to get had they not tested well and remember one of the points we were just talking earlier was the authority to operate that that ability to go through the security and compliance to get it launched and if you throw a whole bunch of staff at an organization if they they're struggling with one model how are they gonna get a hundred models all at once so it's important for DoD that they have a framework that they can do live in real first of all as a technical person and an operating system which is kind of my background is that it makes total sense to have that cohesiveness but the FBI gave a talk at your breakfast on Tuesday morning Christene Halverson yeah she's amazing and she pointed out the problems that they're having keep up with the bad actors and she said quote we are FBI is in a data crisis yes and she pointed out all the bad things that happened in Vegas the Boston Marathon bombing and the time it took to put the puzzle pieces together was so long and Amazon shrinks that down if post-event that's hard imagine what the DoD is to do in real time so this is pointing to a new model it's a new era and on that well and we you know one of the themes was tech4good and if you look at the FBI example it's a perfect example of s helping them move faster to do their mission and if they continue to do what they've always done which is use old technologies that don't scale buying things that they may never use or being able to test and try quickly and effectively test Belfast recover and then use this data an FBI I will tell you it is brilliant how they're the name of this program sandcastle one Evan that they've used to actually do all this data and Linux and she talked about time to mission time to catch the bad guys time to share that analysis and data with other groups so that they could quickly disseminate and get to the heart of the matter and not sit there and say weight on it weight on this bad guy while we go over here and change time to value completely being that Amazon is on whether it's commercial or government I talk about values great you guys could have a short term opportunity to nail all these workloads but in the Amazon fashion there's always a wild card no I was so excited Dave and I interviewed Lockheed Martin yesterday yeah and this whole ground station thing is so cool because it's kind of like a Christopher Columbus moment yeah because the world isn't flat doesn't have an edge no it's wrong that lights can power everything there's spaces involved there's space company yes space force right around the corner yep you're in DC what's the excitement around all this what's going on we surprised a lot of with that announcement Lockheed Martin and DigitalGlobe we even had DigitalGlobe in with Andy when we talked about AWS ground station and Lockheed Martin verge and the benefit of this is two amazing companies coming together a tub yes that knows cloud analytics air storage and now we're taking a really hard problem with satellites and making it almost as a service as well as Lockheed doing their cube stats and making sure that there is analysis of every satellite that moves that all points in time with net with no disruption we're going to bring that all together for our customers for a mission that is so critical at every level of government research commercial entities and it's going to help them move fast and that is the key move very fast every mission leader you talk to you that has these kind of predators will say we have to move faster and that's our goal bringing commercial best practices I know you got a run we got less than a minute left but I want you to do a quick plug in for the work you're doing around the space in general you had a special breakout ibrehem yours public sector summit not going on in the space area that your involvement give it quick yeah so we will have it again this year winner first ever at the day before our public sector summit we had an Earth and space day and where we really brought together all these thought leaders on how do we take advantage of that commercial cloud services that are out there to help both this programs research Observatory in any way shape app data sets it went great we worked with NASA while we were here we actually had a little control center with that time so strip from NASA JPL where we literally sat and watched the Mars landing Mars insight which we were part of and so was Lockheed Martin and so his visual globe so that was a lot of fun so you'll see us continue to really expand our efforts in the satellite and space arena around the world with these partnership well you're super cool and relevant space is cool you're doing great relevant work with Amazon I wish we had more time to talk about all the mentoring you're doing with women you're doing tech4good so many great things going on I need to get you guys and all my public sector summits in 2019 we're going to have eight of them around the world and it was so fantastic having the Cuban Baja rain this year I mean it was really busy there and I think we got to see the level of innovation that's shaping up around the world with our customers well thanks to the leadership that you have in the Amazon as a company in the industry is changing the cube will be global and we might see cube regions soon if Lockheed Martin could do it the cube could be there and they have cube sets yes thank you for coming on theresa carlson making it happen really changing the game and raising the bar in public sector globally with cloud congratulations great to have you on the cube as always more cube covers Andy Jasmine coming up later in the program statements for day three coverage after this short break [Music]

>> Live from Bahrain, it's theCUBE. Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Hey, welcome back everyone, we're here live in Bahrain in the Middle East. This is theCUBE's exclusive coverage, here for the first time, covering Amazon Web Services, AWS' Public Sector, and the breaking news around their new region that they announced a while ago, going to be deployed here in the early 2019 time frame. An Amazon region really is the power source of digital. It has a track record of creating so much value and innovation. And I'm here with Teresa Carlson, who's the head-- she's the chief of public sectors, she's the head of Amazon Web Services' Public Sector globally, except for China but that's a different territory. Teresa Carlson, it's great to see you. >> It's so great to have you here with us, oh my goodness. >> So I got to say, you told me a few years ago we're going to really go international, we're doubling down outside North America, we're going to have regions, Andy Jassy, the CEO of AWS, said the same. This is the strategy of Amazon. But the Middle East was your baby. This was something that you did spend a lot of time on, and a lot of decisions. Everyone wants to know why Bahrain? Why did you choose this region? And what do you see happening? And how's it going? >> Well, you know, it's interesting because, well I have had a lot of people say why Bahrain as the first region that you've put in the Middle East? Because it doesn't seem like the first place somebody would choose. And the thing that kept coming back to me is Jeff has always said we're willing to be misunderstood for long periods of time. And I think this is probably one of those times where people just didn't quite understand why Bahrain. Well, here's why. I met the Crown Prince, we talked about digital innovation and the economy here and he immediately got that they needed to go through a digital transformation. They are not a country that has a lot of oil. They are a smaller country and they really are a working class country that is looking for how do they have sustainment? And they've done things in the past around financial services that really got them going. They would spear head things. And I think he saw the opportunity that this could help them jump-start the economy and they could kind of be a hub for innovation. So they created the right policies around Cloud First. They created the right telecommunications policy. They were one of the first to deregulate. They had good pricing for utilities. They were friendly toward businesses. And they had a culture that we felt could fit well with us, as well as our partner community. >> Couple of observations, being the first time here, so thank you for inviting us and allowing us to cover you here. One, they're a learning culture, they speak multiple languages, why not add programming to it, software? Two, they like to move fast. They just built a track in 14 months, they're not afraid to go faster. >> They go fast. >> That's Amazon. Amazon, you guys move at a speed of a whole 'nother cadence. And then, my observation again, compared to other areas as I look around is that the percentage of the population of Bahrainians is large, is a lot of people live here, that are native, and they're talented. >> Well, one of the things you said that I think is key is that they move fast, they're used to being frugal on how they do things and they're very scrappy. And that really fits with their culture because, again, they have to do things different than some of the other minimalist countries who are-- they're not quite as rich. But they have this culture of really moving fast and they took down blockers like crazy. I mean, as we came in and were making a decision on-- >> What were some of those blockers? Like, stumbling blocks, are they more hurdles? What were they? >> They were stumbling blocks but they were-- we had to really come in and talk about why telecommunications, policies and pricing had to change because in an old-school model of Telco, there's a lot of big charges. And when you have a digital economy coming in, if you think about, you have a few transactions for a lot of money in an old-school. In a new-school world, you have millions of transactions for a little bit, 'cause you've got to be able to transact a lot, and that's why your telecommunications industry's got to be set up as well as you want it deregulated. They'd already deregulated it so they worked with us to open it up, to set the policies, and now Batelco, who is one of our major telecommunications partners here, is doing manage services on AWS, they've gotten all kinds of people trained. And it's just an example of how they look at an opportunity and say we have got to innovate and make changes if we want to have a sustainment in the 21st century economy. >> And you guys are bringing a lot of goodness to the table, they're quick learners, they're smart, they've got their entrepreneurial vibe. They're not afraid to put some funds of funds together and get some professional investment going on. So that's going to level up the entrepreneurship base. The question is when will the region be ready? How's that going? It's under construction. We've been hearing it's been impacting and, frankly, bringing in to this country an agenda item of sustainability and sustainable energy. Well, why would they need sustainable energy if they've got oil? >> Well they-- (laughs) [John] - Why burn it if you can sell it? That's what the British Prime Minister-- >> Well they do and they've had a new find but I think they have to get to the new oil that they've found but they're not-- I think, what I understand, they're not banking on that, they're going to bank on a digital economy. So they know this is kind of a guaranteed way to really grow what they're doing and bringing out outside others. There's two big elements they're doing. One is they're creating policies for data that allows other countries to put their data here safely and with the right laws. That is game changing. So that's one big thing they're doing. The second thing is they have the spirit of teaching and training so they're getting other countries to come in and talk to them about what they're doing. And remember, John, they're already moving the government to the Cloud and they don't even have their Cloud here yet. So they've done all their homework and they're already moving more work loads into the Cloud that they don't feel need to be here. But they've looked at security design, compliance practices, and they're like, we're moving, we're not waiting. >> They're Cloud First. >> They're Cloud First. >> Okay, so when do you expect the construction to be ready? Ballpark, I know you can't probably give an exact date but when-- >> We expect it'll be ready by Q1 of 2019 and we're excited. It's going to be one of the most innovative regions. And by the way, I dunno if you saw, I had a big star on the map today in my presentation. We have literally, at AWS, had a big hole in the world with no region in the Middle East or Africa, and now we are going to have this region so it is exciting, and I know that the region itself is really anxious to get going. >> Well not only are you an amazing executive, I've seen you work, I've seen what you've done, checking the boxes, doing the hard work, getting down and dirty and doing hustling and scrapping, but you also made some good strategic bets. This one really is successful because I think, two things, you bring a region to the area for AWS but you guys are doing it in a way that's partnering with the government, you're actually-- as industry contributing. I think that's a case there that's going to probably be recognized down the road when people figure that out. But that's going to be a great one. But the cultural win, for you, is pretty amazing and I have to say, yesterday I went to the women breakfast that you hosted and I've never been at a women breakfast, and I've been to a lot of them because I like to be involved, where I got kicked out of a table because they need the space, so it was so crowded. Sorry guys, you're out, I got booted. I didn't leave the room, I had to just move, because they had workshops. Take a minute to explain the women breakfast you had because I think that was extraordinary and a proof point that the narrative of the region, women don't go to school, all this nonsense that's out there, take a minute to clarify this, this is a cultural shift. There might be some cultural things going on. >> Well, the women are here, #SmartIsBeautiful. They are amazing. And they are very educated and in fact, 53% of the government work force here are females at high level jobs too, they're not just low level. And I actually met with the King this week who told me that he was able-- he has the first Supreme Court Justice, that's a female, in the Middle East. And he said it was against culture but he did it because he said this woman was so amazing and she was so talented and she fit the role, she had the job description down. And he said it's gone great, so the women here are smart, they're talented, they're educated, and they actually get degrees in Computer Science. Here in Bahrain, 60% of the Computer Science students are females. Now, what is not happening, is their not always getting out and getting these jobs. And the second thing is, right now, we're still working with them to teach the right skills. A lot of skills are actually outdated tech skills and I know, John, you see this too, even in the US. You have universities that are still teaching the wrong skills for Cloud, so we are working with them at the university and the high school level that actually teach and certify on the right skills. But the women are talented, they're amazing. There are some cultural things that we're going to work together on but there's really no reason we can't have an amazing and talented workforce of women here in the Middle East. >> We had Mohammed on, who's the chief executive of the IGA, the Information e-Government Authority. He told me that any citizen can get a certification for free in this country. >> Yes! Oh my gosh, so I've never seen this. So our partner here, Tamkeen, who's like The Labour Fund, about a year and a half ago, agreed that any citizen that got a certification on AWS, it would be 100% paid for. And then we just announced today that they're actually also going to pay 100% of Bahraini companies that want to move to the Cloud. They're serious about this, they are serious. And they are being a role model and, again John, why are they doing it? They are doing it because they realize that they want to be a true digital economy and grow their businesses here and create new. They got to move faster because they're smaller. They've got to be scrappier, they got to move faster, they got to do things a little bit different. >> The other thing I want to point out, you can't really see it on the camera, but behind us you have, essentially, a mix of commercial and public sector. The show here is so, so crowded, couldn't get into the keynote speech, overflow of room was packed, this is attracting everyone from the Gulf region here. Not just public sector, but commercial businesses. This is not a one time thing, this is a-- the pent-up demand is here. What do you expect is going to happen when the region gets here built out? >> Well, if you look at all the partners around, I mean you have Trend Micro over here, and others, many of them have come because they're excited about us putting a region here. And Andy Jassy and I both have had many of our partners say when are you going to have a region in the Middle East? So we expect a lot more partners are going to come. Just like you they're going to see the value of being here. But, additionally, I don't know what we're going to do for our conference, our summit, because we've already out-grown this space and you're right, we have delegates here from Jordan, the UAE, Saudi Arabia, of course Bahrain, Kuwait, the US. So many different groups are being represented here and I think also South Africa, we have some folks from South Africa. >> Well theCUBE is here, we're making great observations and great commentary. I got to say that you're even attracting amazing talent from the US, besides theCUBE. General Keith Alexander was here. >> Yes he was. >> John Wood from Telos, and all these partners, all visionaries who see the opportunity. This is important, you're not being misunderstood by the people who know Amazon. >> No, I agree. And you made a point earlier that I think is important. Even though I'm kind of here for this conference, leading it, this is not a public sector conference, it's a AWS Summit. It has tons of commercial, tons of public sector. The thing that's a little bit different when you get to some of these countries is they are more government lead, so that is the reason it's important to have this relationship with government if you really want to, but you don't want to surprise them. And you want to work with them to help make sure that they and the country are successful. >> Well Teresa, it's been fun to observe and watch your successes continue to raise the bar here in your job. This is a whole 'nother level when you talk about really filling a hole, you see a hole, you fill it. >> Yep, find a whole, fill it (laughs). >> I heard someone say that once in a motivation speech. Oh, that was you, "You see a hole you fill it. "Oh, we got to hole in the Middle East, fill it!" You have a region here, you've got great success in Washington, DC, CIA, other governments. Congratulations, and thanks for all your support-- >> Thank you John for being here, thank you. >> Thank you, live coverage here. We are here in Bahrain in the Middle East of CUBE's first time. I'm John Furrier, your host here, covering the exclusive Amazon Web Services Summit, and covering the historic launch of the new region in the Middle East. This should change the game, this is going to be a digital hub. It's going to have impact to entrepreneurship, economics and society. We'll be covering it at theCUBE. Stay with us for more after this short break. (jubilant music)

>> From Washington D.C.. It CUBE conversations with John Furrier. >> Welcome to this special exclusive CUBE conversation I'm joined for a year. The heart of the Amazon Web Services headquarters in Arlington Virginia the heart of Washington D.C.. I'm here with Teresa Carlson who is the chief of the Amazon Web Services Public Sector team. >> Great to see you again welcome to Washington D.C. John. >> A lot of action, having the CUBE on the ground all day yesterday. We've got interviews all day this afternoon, really getting the top stories and the big story is the the cloud computing impact to government. You've been leading the team in the public sector worldwide for Amazon Web Services really had great success since the CIA deal four years ago, which was a watershed moment to this gestation period of Amazon filtrating into all the different systems of the government, and worldwide. Congratulations. >> Thank you. It's been a great seven and a half years. It's gone by so fast. I still feel like every day is day one. >> One of the things that I'm the most impressed with you, and I want to get your take on it is: you've been very passionate about the mission of the public sector from nonprofits, education, inclusion and diversity, Women in Tech-- a variety of things-- as almost a higher level mission. But Amazon has been a real enabler for the change as well. So what is your official role now at Amazon. It's now Global has been. How has it changed over the past few years. >> Well in the early days, even though when I started here anyhow I always agreed it was worldwide that what ended up happening was the fact that it went from really just focused focusing on the U.S. to actually focusing on worldwide because if we didn't really win business here in the U.S. it was going to be hard to win business worldwide. >> You were the most powerful women in Washington D.C. as voted recently one of the magazine's. You've been doing great work here in D.C., but also globally. But one of the things that you're doing I want to explore with you is you're changing the game not just with technology and government, but in society entrepreneurship that you're enabling. You've kind of cracked the code on this formula with the work with Amazon where there's now the silos are being broken down and the blurring lines between the different sectors are all cross pollinating we're seeing that with entrepreneurship, nonprofits, education; what's going on there what's your view on this? >> Well when you're really going to drive change globally and when you're doing such a transformational change and shift with technology you can't just look at it as a shift of technology. It's got to be a shift to the sectors of what's happening. And also you can't just educate one group you have to go in and educate the society and have real societal change. Everything from ensuring that the community colleges have the right kind of programs for computer science that K through 12 that they have access, because if you miss one group you're going to miss a whole generation of something. >> The realities are there's millions of jobs worldwide that are needed for cloud computing and a variety of roles including new ones for AI and machine learning which we almost have no know individuals that are as qualified as we want them. So to drive real change you have to start at the policy level and ensure policy makers and regulators around the world are aware of what they need to put in place, so that these tools and technologies are enabled that they're promoting and budgeting for things like educational programs and they're very focused on not just old-tech companies but actual new-tech companies that are driving forward to start apps entrepreneurs and social engineers I'll call them. And that's really where we are trying to drive toward social change or societal change starting at the policy in going all the way down to education on diversity issues around the world. >> One of the things that you guys have done here in Washington has been as successful as you've done the hard work you put the time in. You paid your dues. Did the the brute force work you need to do with security and cloud. Now it's up and running is successful. Now you have a elevated responsibility with the cloud to enable wealth creation value creation change in society. So you're steward of a change agent at the same time you have to create value across those sectors. What does that responsibility mean to you and how are you leaving the team to continue to up the bar on the innovation in that area? >> Well it does mean a lot to me and it is super important because if you again get one element wrong it's almost like you misstep something. So we are we are like my entire team is really gritty, like we every day. We're sort of challenging each other. Do we have it right? The whole concept of the ability to dive and really understand your customers and what they need to do. That example of that would be is we really have sort of a model we developed as a team for going in and creating digital innovation or digital footprints for countries. So if you think about this if you walk into a country and they have zero idea how to become a digital nation you have to through her influence and your experience really educate them on what are the elements and again that goes through everything through. How did they set up policies. How do they have acquisition vehicles. How are their regulators working everything through the financial regulators telecommunication providers through the educational systems of how you operate within. Not only that but the entrepreneurs. How do they actually set up a group teach and train them. Sometimes in societies that really have not had zero training in entrepreneurship. You know you think about the United States I could call you up and say hey I have a question about something I'm doing in media. Can you like give me some suggestions. You would help me if you go to countries like that. They don't have the same network. We even have here. So really establishing helping them establish what is their blueprint. >> And I will tell you it's working. And the reason I think it's worth working is because we go in very humbly, we begin to we're very patient, we have a long term view and what we're doing and we really demonstrate for them and not just demonstrate that help them ensure that they're getting there and that's the customer obsession side of us. >> And the old way the old competitive landscape used to be a price on our product performance is the best. Therefore you should buy it right and make as much money as possible and provide some customer support and some maintenance. Okay. Now you guys have hit the form. That's just one element of a successful formula. Mission driven but also ecosystem and community. >> That's right. >> Talk about the dynamic between those three things having the mission the right price performance and also community and how is that formula work for you guys and how do you make that successful. > Yeah well so here's the really interesting fact: when we decide to go in and build in the region we can. The realities are we could go anywhere in the world and build region but will that region be successful. And there's many elements to that being a success. And one of the things as an example is price. So in order to have a region that is priced in in a manner that individuals can buy for cloud computing you've got to ensure that the elements that you need to build that region are in place. So you've got to think about things like utilities, power, water, land, networking, telecommunications, and then education, are the people there that can actually respond and take the jobs that are required. So you have to look at each and every element and go in and really make those changes. And an example that I'll share is telecommunication providers around the world were the most advanced in the world in the United States in telecommunications. But if you go to other parts of the world there's a there's a monopoly or duopoly and their prices are generally outrageous. And for a company like ours of course we're a big networking company and if you go in and if a customer pays a hundred percent more than they would pay in a region that was right next door they're probably not going to want to use that cloud. So when I say that we're going in and driving real change we really feel like it's our obligation to go in and ensure that we put all the pieces and parts in place with that country and those officials to ensure that they understand. And then that added element if we're going to do that to telecommunications provider that may be part of their revenues for government or it's all they know then we need to teach them how they set up new business models because there are fantastic business models for telecommunication providers with cloud computing managed service offerings they can do a lot more mobility, gaming there's so much stuff that many of them have been so used to an old business model. We really have to help them transform in order for that entire community and region to be successful. >> Would it be safe to say that you guys are enabling value creation and that you guys are allowing others to take advantage of that it's not just your profit you're enabling them to profit and or how they see that it could be for social good but also could be for making more money? You can't lose by helping people make more money or to achieve their objective. >> We love that. Will that any if you think about Amazon Web Services, our you know where we started was with startups and entrepreneurs the ones that led us first were the developers and engineers right. They came in and they start using AWS and then those developers and engineers turned into small companies and start ups and large companies and so we really have a soft spot for entrepreneurs and startups. So you know we talk about all the time in all parts of our business that we really need to be focused on those young entrepreneurs that are creating value in wealth. And if you do that you really see you want to change it even if you can back to the United States, you're starting to see in small communities. I'm from Kentucky we have agri-entrepreneurs. We have individuals that are looking at new farming techniques. They're taking health care startups in Kentucky. I mean it's great because you don't need to be in Silicon Valley anymore to have a startup and do really great work. >> You're a disruptive enabler you're changing your force of nature. You're one of the most powerful people in Washington. You're from a small town where this make you feel. I mean sometimes you pinch yourself. >> I'm very humbled. I'm super humbled. I know my parents were both teachers my dad was a high school basketball coach love coaching I'm a huge Kentucky basketball fan but you know humble I feel blessed every day that I get to do this role and that I've been able to work for such an amazing company who believes in this because you know Andy Jassy and myself always said, from day one the first day I met him, I was like wow he is gonna be such a champion of this because we talked about paving the way for disruptive innovation and making the world a better place and in order to do that there's multiple aspects of those things. And again the technology is that is that bridge builder. It really helps take the divided and pull it together but it's got to be all these other elements that really make it work completely. >> With this power you have in, and you're too humble to say that, but that that's true comes great responsibility. How are you using this opportunity to go to the next level at a higher level not just help them as other achieve their business objectives within D.C. you do involve them some things. What's your mission on that level. You go to a higher level. What is that and what are you doing with this opportunity that you have. >> Well it's really about helping drive social entrepreneurship. And then I would say the second one is diversity and ensuring that we are really getting more women in tech and a more diverse work environment for tech. And I'll just start on the social entrepreneurship side. It really interacts nicely with all of our goals. The thing that's really change about social entrepreneurship in the early days people thought of that just as a not for profit come of it. People were like that's not so cool. Well today social entrepreneurship is cool. Many young men and women if you talk to them they want to be involved in something they want like many but they want to be involved in something that's really doing good things. And we've sort of again been able to bridge how we're doing things that eight of us through social entrepreneurship. So an example we talked about Bahrain a little bit we have a scale in Bahrain where we take these groups in that we have also one here in Washington D.C. at the U.S. Institute of Peace for Peace tech which we're looking at technologies that helped push down correction and improve peace around the world. And then we have Halcyon House which we support and Halcyon is just as beautiful Georgetown has such a lovely place that Dr Satsha Kuno started where, we support but it's all social entrepreneurs that live there for five and residency and their health. Thirty seven the most amazing are in Washington become social entrepreneurs and they have technology enablement legal enable a venture capital access and that's good. >> And then the last one that we've done is called Cal Polytech we're with the president there President Armstrong he's another gentleman from Kentucky. We started there he left what we were doing and he said I want to go all in on that. Yes. And I want to start in innovations in hardware right here on campus where we can bring our talented students. We can also merge with community and Sabriel government issues. So they're they're doing areas of justice and public safety. They're looking at health care issues. They're looking at their looking and also child exploitation issues and they're bringing all those things together to try to solve real problems. And we're helping. So it's really How about the women in tech. You're involved in. So you are women tech leader again most powerful women DC powerful people in DC. >> Well women in tech is such an important issue because again we're a fairly significant part of the population and pretty underrepresented in tech. And one of the things that we've done we started a program at AWS yes called we power tech where it's really about diversity and overall but we go out into communities we work with the schools. We have coding days on campuses. We have started in clubs. We have empowerment days where we teach women how to you, how do you interview. How do you understand the roles in tech. We do serve early. What is Cloud and how do you get involved with cloud and you would talk about other jobs. You know I've had this conversation before about tech is great in the coding part but also there's so many other jobs in tech like and to finance its operations its sales you know PR marketing and your you have to be pretty talented in tech to do any of that. It's not again I'll say for the faint heart. So we are making progress but we still have a long way to go and take a superfund. >> What's your secret of success. >> I think I learned very early on how to operate in a very diverse world. My dad was a basketball coach during my time growing and I had a lot of young men basketball players our home. We were always kicking and I had to stand toe to toe with them all the time in every aspect. I could not you know I just really I was like you know I'm going to win this argument. So the court and >> >> I don't want delays for sure but I really once I guess once I set my mind to something I really believe in it. There's passion in me. I just keep going. I don't know. That is not the right answer. How do we get there blockers are just something that can be removed in my mind and I think Amazon is the kind of culture that you know obviously the way the whole company has been created and how it's driven nothing has gotten in the way. You just sort of learn from those things and if you if you say every day we may not have gotten to where we want to be today but we learned from that from the failure that we had today in that experience and you take that in each day you sort of evolve until OK. Now we learn from that suggest and I and the other thing I tell my team because we're said to Yang Campany you don't really know what you know so don't get tied to the ways that you're doing things because we need to adjust very quickly. So I so I try to promote a an environment where we don't we've made progress. We don't know the right answer every day and we need to constantly be looking at do we get that right and how do we adjust so you know getting that agility in your business has a lot of the hiring that we do today. There's so many that we bring in that are from sort of an old school mindset because these companies did not grow as fast as we're grown and we are in a hyper growth mode. And when you're in a hyper growth mode you have to constantly look for leaders that can scale. And so that's the other sort of thing. >> So the place that can you hang with it. I've seen people you know where they sort of hit a wall and they come back but you really have to constantly say you know this is strapon. You're probably not going to have the same experience ever again. >> Here's some oxygen for some people that are not really oriented so culturally you feel that you're a good fit for Amazon given your personality. That's a key and >> I love it. I mean I love it because of the pace I love it because it change we're driving and the other thing after years of working in tech it's so fun to see your customers be successful. I mean I can't that high seeing customers actually drive results in young entrepreneurs be able to create a company. I had a young girl in Brazil I was in Brazil at the embassy and we had a we had a actually a women's panel and she Saanich like 23 years old and we got to talking and she said I just she said I created my first gaming video at 16 and sold it at 18 percent millions and she was like in her third company. She said all built on a yes. And that is like so cool. >> Like those stories you're just like wow and wouldn't be possible if you went through the old gatekeeper's other ways. >> Well I mean you know I was part of all that. I mean you spent so much of your many on just building out the tech the servers and you know in the early days entrepreneurs. >> So in each of their early capital on that. And now I think that's why you know private equity and venture pathless we are involved with them so much because they see the value that cloud computing can have in their portfolio as trying to value their image. And then the entrepreneurs you'll see seven they'll have to have Mini's going at once you know what it's like it's a good thing because that cost of creating a business is a lot less they can focus on their real talent not just buying servers and stacking them. >> Final question for you talk about the impact that you've had with either the U.S. public sector here in town your event that you started the public sector summit early days conference room in a hotel ballroom or hotel where she was at the major convergence center. It's looks like reinvent. So you had an impact. And this year probably going to be bigger. That is an indicator that something is going right there. >> Well I'm very proud of my team for helping us build this thing out that it was early days. I do think we I say up until this thing we had maybe 50 50 people. And I think last year we had about eight or nine thousand and growing and it is likely that we'll reinvent we have in over a two day period will be June 20th and 21st this year. Please can we have you back. We will be there. But we're doing something a little bit unique this year we're going to have a Space Day on the 19th. And what you know obviously eight of us Amazon we really like space has a leg like you know the cars. Yeah like SpaceX blew out like a comfortable space safe space in the clouds and way beyond that. >> And this is a really interesting area because you know space I remember as a young girl you know sing sing you know the first whole videos of walking on the moon and it makes you feel so good. You know that science and technology emerging that there's a lot of that that needs to be updated and modernized now. And we work with a lot of partners now you know like Lockheed Martin and Raytheon groups that are building tools Blue Origin Space X Nassa Air Force has been a huge robotic surgery of robotics and software involved in machine learning. I mean you think about ground stations and if you think about ground and satellite stations a lot of that is very outdated technology and that's where cloud computing and the new tools that you know that we are driving in our age on machine learning space are really going to help as well as that storage and compete and do more things at the edge with that. So so that's going to be a really fun day and we're going to have folks from all of them helping the public and the public. So it's like a precursor day to our two hour meeting and then all our public sector many re reinvent. So we're we're really excited about that. And it's something new we're going to try this year and see what kind of momentum that we want to add that we have a lot of requests with. Let's just do it. >> What's your goals. Next couple of months. See you at Public Sector Summit your event in June. Q I'll be there. What's what's on your radar. I'll have. >> A big agenda for global traveling. I'm going to be in Australia Singapore Argentina. I've got a couple of trips to Canada. I'm going to be doing very shortly here in London. I'm going to be doing a girls and tech conference and I have went out to San Francisco for the keynoting that so I have a big agenda this year of travel so get myself all geared up for my year on the road. But it's going to be fun. We have a lot of great things going on this year worldwide public sector. >> Congratulations on your success. Thanks for spending that time. Thank you Don. It's good conversation here in Washington D.C. We're in Arlington Virginia. Amazon Web Services headquarters here in Washington. Thanks for watching.

>> Narrator: Live from Las Vegas, it's theCube covering AWS re:Invent 2017 presented by AWS, Intel, and our ecosystem of partners. (upbeat music) >> Okay, welcome back everyone. We're here live in Las Vegas. This is theCube's exclusive coverage of Amazon Web Services re:Invent 2017, our fifth year covering AWS re:Invent. I'm John Furrier the founder of SiliconANGLE Media with my co-host Stu Miniman. I'm so excited 45,000 people and boy, I remember when it was just a small, little, fast-growing company. We're here with Teresa Carlson who's been here with us the whole way. She's a Senior Vice President of Public Sector. Teresa, welcome to theCube, good to see you. >> I'm always glad to be here on theCube. >> So, you've been running public sector, you've been really, I've gotta say, I gave a tweet, not to sound that I'm fawning over you right now, but you've really grown the business in a significant way. As Andy was saying, a meaningful way. Take us through, because it's almost mind-blowing. We have already had a few guests on theCube. I went to your breakfast. You are changing the game, but not without scar tissue. You've done a lot of hard work to get there, so, one, congratulations, but give us a state-of-the-union right now for public sector, because you're winning, you're doing great, but it wasn't easy. >> No, it's not been easy, but it's been a lot of fun. I mean, it's been a lot of fun, in fact, as you said, this is our sixth year of doing re:Invent and yesterday or two days ago, we had a public sector breakfast and it was so full, we got shut down by the fire marshal. So that is when you know you've got customers and partners showing up, because they want to be there. We have grown significantly and that has been through the work of both working with customers and partners on security, compliance, policy, acquisition vehicles, to just make sure that we have the right balance of everything needed to really drive and grow the business in the right way. As I've talked about we didn't leave any stone unturned. We had to really go through all the hard processes to do this right and I think it really has paid off because you never want to take short-cuts. You wanna make sure you're doing the right thing in order for customers to have better technology, for us to help drive good government, good education. >> I gotta say, one of the big trends we're seeing here on siliconANGLE, theCube, and Wikibon is the public-private Partnerships are accelerating. You're seeing public sector help on security to the private sector, private sector helping government move faster and so you're seeing a balance and an equilibrium coming together, but also old guard companies sometimes have a federal division or a separate DNA culture. You guys don't, you have one culture at Amazon, but the striking thing for me, is that you're now enabling companies to get into public sector that couldn't before. So I wanted to ask you specifically, is it like that now, we're you're starting to see new people come in with solutions because you guys have done that heavy lifting where before they'd have to wait in line, get certified, are we seeing new solutions, are you enabling that, is that actually happening? >> It absolutely is happening and we never forget our roots of start-ups here at AWS, because they are really a huge reason why we exist and for public sector, I saw a change in my previous life I never had venture capitalists or private equity firms come and say we want our companies in government. We are creating new education tech companies, which was really not even heard of. >> It's a growth strategy for them. >> It's a huge growth strategy, so venture capitalist and private equity like Andreessen Horowitz, Madrona, C5, Bridgewater, we see tons and they come to us saying, we have this portfolio, can you help us talk to them about how they get into government? As a result of that, we do sales and marketing, we work with them on FedRAMP I-E slash security compliance. We ensure that they understand the elements and components of how they work in government and by the way, government loves that we are bringing in innovative new technologies. We can also do that through the marketplace, the AWS marketplace, which allows them to move faster, be more agile, and start getting that business. >> Teresa, I'm wondering if you could share a little more. You talk about innovation, we've been lovin' for years, I love when I talk about regional governments, education, you get non-profits under your umbrella, where it used to be, I didn't have the budget, I can't move fast. Now, we're seeing some great innovation from the private side as well as well as some of the public-private interactions. >> Definitely, in fact, I was in California about a month ago where we announced an innovation center with California Polytechnic University, CalPoly and the president there, Jeff Armstrong, it is amazing, they literally had been looking at what AWS was doing and they took the pillars that they'd been seeing us talk about for public sector and they created an innovation center to work on these opportunities and challenges and just as in public safety, health, agri, sex trafficking and child exploitation, through seeing what Thorn was doing in the International Center for Missing and Exploited Children. >> How is this leveling the playing field? Because everyone, citizens at least in the United States, I'm sure it's happening in other markets as well, they want the government to move faster. And you guys are like the freight train that's out of control speed-wise, just more and more services. How does the government keep up? Because I would imagine that if I am a government official or I'm the public sector, oh my God, I can't handle Amazon. I can't ride that beast, it's too strong. I mean do they say that, is that the wrong vibe, or are they more hey I want you to do, is it more your flywheel, do they have to get involved? What's the relation, what's the sentiment of the government? >> Well, they wanna move fast. In fact, in the U.S. government, the White House does have an entire initiative now on modernization. You're seeing countries like the U.K government go cloud native. You saw the country of Bahrain which is going all-in in the cloud and they've already established new policies and a cloud-first policy of moving. But I would tell you, if you look at groups like the intelligence community in the U.S. government, we just announced our secret region and that allows them to have top-secret capabilities, secret, unclassified in our GovCloud, so they have capabilities across the entire spectrum of workloads and what they've always said to us and our other customers is can we build cloud tools, can we build a cloud? Yes, but can we innovate at the rate and speed you're innovating? No, because we provide them innovation ahead of their demand. >> Yeah, Teresa, I remember when GovCloud launched and it was, like, wow, this is like AWS isn't just like a monolithic service around the globe and everything. It seems like secret region goes along that line. How does the dynamic between AWS as a whole and what you're doing in your organization, how do you work through that and kinda balance, I want services around the globe, yet meet the needs of your clients. >> On the GovCloud region, that was our first entre into doing something unique for government. That region has grown 185% every year since 2011 and we just announced a second region on the east coast for GovCloud, U.S. GovCloud. The interaction with our services team is amazing. Charlie Bell who runs all of our services, we have a tight relationship, we talk to our government customers in these regions, understand their priorities, then we roll them out and it's really that simple. They get the exact same thing in their classified regions as we give our other customers, it's just their network. >> Well, you got the date set, I'm looking at my picture here I took, June 20th and 21st, save the date, AWS Public Sector Summit, #AWSPSSummit as it's called on Twitter hashtag. Every year, you started out in a little conference room, in a ballroom, bigger hotel, now the convention center. Massive growth. >> And theCube was there this year, which I was happy. >> That makes it legitimate, and theCube's there, we'll be there this year, >> Good, yes. >> But of course, this is the growth. V.C.s, private equity, this is a growth market, this is not a unique, siloed market anymore. You guys have leveled the silos within Amazon, I mean you never had silos, but you are now agile to come to the government. What's next for you? You've done a great job, you're now cruising altitude, what's your growth strategy for Public Sector Summit, how are you going to take it to the next level? >> Well, even though we have grown a lot, thank you to our customers and partners, we really are just scratching the surface. It is day one still for us. Our customers are really just still getting going on a lot of mission critical workloads. They're moving in things they really hadn't thought about. They're starting to do things like higher more developers in government, so they can take advantage of the tools used, a lot you saw yesterday. But additionally, what we're seeing is we are spending a lot of time going into countries around the world, helping countries set a strategy for digital transformation. New jobs growth, new companies, economic development, how do they train and educate for a cloud-based workforce, we call it and that's really fun to go in and tell governments, look you really have to prepare your country for a digital transformation and again if you look at groups like Bahrain, what the U.K have done, they are doing that and they are making a massive transformation around this. >> Final question for you, what are you most proud of looking back since you joined AWS seven years ago. I think it was seven years ago you started? >> Yep, seven years ago this month. >> Congratulations, so what are you most proud of and then two, what do you think about the most as you execute day-to-day in growing the business? >> Well, I would say the fact that I have had an amazing brand to work with out of the gate Amazon was such a great brand, and the fact that, again, based on think big, Andy Jassy's leadership, really he and I having a conversation together saying, we can change the world and make it a better place and you've heard me say a lot in my openings, we have two themes that we talk about in public sector, which is paving the way for disruptive innovation and making the world a better place. And if I look back, it's really the things that we're helping to do this that we are driving new policies, companies are seeing results, agencies, and we are making the world a better place. I would say that's humbling and amazing and we're just getting going. >> As a chief of public sector, you're like, you've seen it grow and you're running it every day and you have a great team, do you ever have a pinch me moment once in a while? Kind of say, wow, what have you done? >> Well, I think the pinch me moments are when I hear the customers and partners tell me how fast they're moving and the results they have. We always have a goal of really working with our mission partners and we've hired now more than 17,000 veterans at Amazon and growing. It's things like that that we can do to really help that transformation and not just talk the talk, but walk the walk as a company. I would say for where we wanna go and what I sort of worry about our growth, I guess I worry and stay up a little late at night to make sure that we keep our hiring bar high, that we really maintain our focus on customer obsession, >> John: Security. >> Security is always on my mind. >> Do you sleep at all it must keep you up late a lot. >> No, I don't really, no. But the last thing I would say is just really thinking through ensuring that we're continually pushing hard, that we have a little bit of sharp elbows, going in we're trying to change policy, we don't give up on the things that really matter for doing this massive transformation, for countries, for state and local agencies, for feds, for educational institutions around cloud transformation. >> I really respect your results and I love your hard-charging style. It's fantastic, your success obviously speaks for itself. We'll see you at the Summit in June. This is theCube, Teresa Carlson The Chief of the Public Sector business, she's the Vice President of Public Sector. I'm John Furrier, Stu Miniman. More live coverage here at AWS re:Invent after this short break. (upbeat music)

>> Announcer: Live from Washington, D.C., it's theCUBE covering AWS Public Sector Summit 2017. Brought to you by Amazon Web Services and it's partner ecosystem. >> Welcome back, live here on theCUBE along with John Furrier, I'm John Walls. Welcome to AWS Public Sector Summit 2017. Again, live from Washington, D.C., your nation's capital, our nation's capital. With us now is our host for the week, puts on one heck of a show, I'm want to tell you, 10,000 strong here, jammed into the Washington Convention Center, Theresa Carlson from World Wide Public Sector. Nice to have you here, Theresa. >> Hi, good afternoon. >> Thanks for joining us. >> Love theCUBE and thank you for being here with us today. >> Absolutely. >> All week in fact. >> It's been great, it really has. Let's just talk about the show first off. Way back, six years ago, we could probably get everybody there jammed into our little area here, just about I think. >> Pretty much. >> Hard to do today. >> That's right. >> How do you feel about when you've seen this kind of growth not only of the show, but in your sector in general? >> I think at AWS we're humbled and excited and, on a personal level because I was sort of given the charge of go create this Public Sector business world-wide, I'm blown away, I pinch myself every time because you did hear my story. The first event, we had about 50 people in the basement of some hotel. And then, we're like, okay. And today, 10,000 people. Last year we had it at the Marriott Wardman Park and we shut down Connecticut Avenue so we knew we needed to make a change. (laughing) But it's great, this is really about our customers and partners. This is really for them. It's for them to make connections, share, and the whole theme of this is superheroes and they are our superheroes. >> One of the heroes you had on the stage today, John Edwards from the CIA, one of your poster-children if you will for great success and that kind of collaboration, said something to the effect of quote, "The best decision we ever made at the CIA "was engaging with AWS in that partnership." When you hear something like that from such a treasured partner, you got to feel pretty good. >> You just have to drop the microphone, boom, and you're sort of done. They are doing amazing work and their innovation levels are really leading, I would say, in the US Public Sector for sure and also, not just in US Public Sector but around the world. Their efforts of what they're doing and the scale and reach at which they're doing it so that's pretty cool. >> John, you've talked about the CIA moment, I'd like to hear the story, share with Theresa. >> Oh, you're going to steal my thunder here? >> No, I'm setting you up. That's what a good partner does. It's all yours. >> Well, John, we've talked multiple times already so I'll say it for the third time. The shot heard around the cloud was my definition of seminal moment, in big mega-trends there's always a moment. It was when Obama tweeted, Twitter grew, plane landing on the Hudson, there's always a seminal moment in major trends that make or break companies. For you guys, it was the CIA. Since then, it's just been a massive growth for you guys. That deal was interesting because it validated Shadow IT, validated the cloud, and it also unseated IBM, the behemoth sales organization that owned the account. In a way, a lot of things lined up. Take us through what's happened then, and since then to now. >> Well, you saw between yesterday at Werner Vogels' keynote and my keynote this morning, just the breadth and depth of the type of customers we have. Everything from the UK government, GCHQ, the Department of Justice with the IT in the UK, to the centers for Medicare for HHS, to amazing educational companies, Cal. Polytech., Australian Tax Office. That's just the breadth and depth of the type of customers we have and all of their stories were impactful, every story is impactful in their own way and across whatever sector they have. That really just tells you that the type of workloads that people are running has evolved because I remember in the early days, when you and I first talked, we talked about what are the kind of workloads and we were talking a little bit about website hosting. That's, of course, really evolved into things like machine learning, artificial intelligence, a massive scale of applications. >> Five or six years ago when we first chatted at re:Invent, it's interesting 'cause now this is the size of re:Invent what it was then so you're on a same trajectory from a show size. Again, validation to the growth in Public Sector. But I was complimenting you on our opening today, saying that you're tenacious because we've talked early days, it was a slog in the early days to get going in the cloud, you were knocking on a lot of doors, convincing people, hey, the future's going to look his way and I don't want to say they slammed the proverbial door in your face but it was more of, woah, they don't believe the cloud is ever going to happen for the government. Share some of those stories because now, looking back, obviously the world has changed. >> It has and, in fact, it's changed in many aspects of it, from policy makers, which I think would be great for you all to have on here sometime to get their perspective on cloud, but policy makers who are now thinking about, we just had a new modernization of IT mandate come out in the US Federal Government where they're going to give millions and millions of dollars toward the modernization of IT for US Government agencies which is going to be huge. That's the first time that's ever happened. To an executive order around cyber-security which is pretty much mandated to look at cloud and how you use it. You're seeing thing like that to even how grants are given where it used to be an old-school model of hardware only to now use cloud. Those ideas and aspects of how individuals are using IT but also just the procurements that are coming out. The buying vehicles that you're seeing come out of government, almost all of them have cloud now. >> John and I were talking about D.C. and the political climate. Obviously, we always talk about it on my show, comment on that. But, interesting, theCUBE, we could do damage here in D.C.. So much target-rich environment for content but more than ever, to me, is the tech scene here is really intrinsically different. For example, this is not a shiny new toy kind of trend, it is a fundamental transformation of the business model. What's interesting to me is, again, since the CIA shot heard around the cloud moment, you've seen a real shift in operating model. So the question I have for you, Theresa, if you can comment on this is: how has that changed? How has the procuring of technology changed? How has he human side of it changed? Because people want to do a good job, they're just on minicomputers and mainframes from the old days with small incremental improvement over the years in IT but now to a fundamental, agile, there's going to be more apps, more action. >> You said something really important just a moment ago, this is a different kind of group than you'll get in Silicon Valley and it is but it's very enterprise. Everybody you see here, every project they work on, we're talking DoD, the enterprise of enterprises. They have really challenging and tough problems to solve every day. How that's changed, in the old days here in government, they know how to write acquisitions for a missile or a tank or something really big in IT. What's changing is their ability to write acquisitions for agile IT, things like cloud utility based models, moving fast, flywheel approach to IT acquisitions. That's what's changing, that kind of acquisition model. Also, you're seeing the system integrator community here change. Where they were, what I call, body shops to do a lot of these projects, they're having to evolve their IT skills, they're getting much more certified in areas of AWS, at the system admin to certified solution architects at the highest level, to really roll these projects out. So training, education, the type of acquisition, and how they're doing it. >> What happened in terms of paradigm shift, mindset? Something had to happen 'cause you brought a vision to the table but somebody had to buy it. Usually, when we talk about legacy systems, it was a legacy mindset too, resistant, reluctant, cautious, all those things. >> Theresa: Well, everything gets thrown out. >> What happened? Where did it tip the other way? Where did it go? >> I think, over time, it's different parts of the government but culture is the hardest thing to, always, change. Other elements of any changes, you get there, but culture is fundamentally the hardest thing. You're seeing that. You've always heard us say, you can't fight gravity, and cloud is the new normal. That's for the whole culture. People are like, I cannot do my project anymore without the use of cloud computing. >> We also have a saying, you can't fight fashion either, and sometimes being in fashion is what the trends are going on. So I got to ask you, what is the fashion statement in cloud these days with your customers? Is it, you mentioned there, moving much down in the workload, is it multi-cloud? Is it analytics? Where's the fashionable, cool action right now? >> I think, here, right now, the cool thing that people really are talking about are artificial intelligence and machine learning, how they take advantage of that. You heard a lot about recognition yesterday, Poly and Lex, these new tools how they are so differentiating anything that they can possibly develop quickly. It's those kind of tools that really we're hearing and of course, IOT for state and local is a big deal. >> I got to ask you the hard question, I always ask Andy a hard question too, if he's watching, you're going to get this one probably at re:Invent. Amazon is a devops culture, you ship code fast and you make all these updates and it's moving very, very fast. One of the things that you guys have done well, but I still think you need some work to do in terms of critical analysis, is getting the releases out that are on public cloud into the GovCloud. You guys have shortened that down to less than a year on most things. You got the east region now rolled out so full disaster recovery but government has always been lagging behind most commercial. How are you guys shrinking that window? When do you see the day when push button commercial, GovCloud are all lockstep and pushing code to both clouds? >> We could do that today but there's a couple of big differentiators that are important for the GovCloud. That is it requires US citizenship, which as you know, we've talked about the challenges of technology and skills. That's just out there, right? At Amazon Web Services, we're a very diverse company, a group of individuals that do our coding and development, and not all of them are US citizens. So for these two clouds, you have to be a US citizen so that is an inhibitor. >> In terms of developers? In terms of building the product? >> Not building but the management aspect. Because of their design, we have multiple individuals managing multiple clouds, right? Now, with us, it's about getting that scale going, that flywheel for us. >> So now it's going to be managed in the USA versus made in the USA with everything as a service. >> Yeah, it is. For us, it's about making sure, number one, we can roll them out, but secondly, we do not want to roll services into those clouds unless they are critical. We are moving a lot faster, we rolled in a lot more services, and the other cool thing is we're starting to do some unique things for our GovCloud regions which, maybe the next time, we can talk a little bit more about those things. >> Final question for me, and let John jump in, the CIA has got this devops factory thing, I want you to talk about it because I think it points to the trend that's encouraging to me at least 'cause I'm skeptical on government, as you know. But this is a full transformation shift on how they do development. Talk about these 4000 developers that got rid of their development workstations, are now doing cloud, and the question is, who else is doing it? Is this a trend that you see happening across other agencies? >> The reason that's really important, I know you know, in the old-school model, you waited forever to provision anything, even just to do development, and you heard John talk about that. That's what he meant on this sort of workstation, this long period of time it took for them to do any kind of development. Now, what they do is they just use any move they have and they go and they provision the cloud like that. Then, they can also not just do that, they can create armies of cores or Amazon machine images so they have super-repeatable tools. Think about that. When you have these super-repeatable tools sitting in the cloud, that you can just pull down these machine images and begin to create both code and development and build off those building blocks, you move so much faster than you did in the past. So that's sort of a big trend, I would say they're definitely leading it. But other key groups are NASA, HHS, Department of Justice. Those are some of the key, big groups that we're seeing really do a lot changes in their dev. >> I got to ask you about the-- >> Oh, I have to say DHS, also DHS on customs and border patrols, they're doing the same, really innovators. >> One of the things that's happening which I'm intrigued by is the whole digital transformation in our culture, right, society. Certainly, the Federal Government wants to take care of the civil liberties of the citizens. So it's not a privacy question, it's more about where smart cities is going. We're starting to see, I call, the digital parks, if you will, where you're starting to see a digital park go into Yosemite and camping out and using pristine resources and enjoying them. There's a demand for citizens to democratize resources available to them, supercomputing or datasets, what's your philosophy on that? What is Amazon doing to facilitate and accelerate the citizen's value of technology so it can be in the hands of anyone? >> I love that question because I'll tell you, at the heart of our business is what we call citizen service, paving the way for disruptive innovation, making the world a better place. That's through citizen's services and they're access. For us, we have multiple things. Everything from our dataset program, where we fund multiple datasets that we put up on the cloud and let everybody take advantage of them, from the individual student to the researcher, for no fee. >> John F.: You pick up the cost on that? >> We do, we fund, we put those datasets in completely, we allow them to go and explore and use. The only time they would ever pay is if they go off and start creating their own systems. The most highly curated datasets up there right now are pretty much on AWS. You heard me talk about the earth, through AWS Earth that we have that shows the earth. We have weather datasets, cancer datasets, we're working with so many groups, genomic, phenotypes, genomes of rice, the rice genome that we've done. >> So this is something that you see that you're behind, >> Oh, completely. >> you're passionate about and will continue to do? >> Because you never know when that individual student or small community school is out there and they can access tools that they never could've accessed before. The training and education, that creativity of the mind, we need to open that up to everybody and we fundamentally believe that cloud is a huge opportunity for that. You heard me tell the 1000 genomes story in the past of where took that cancer dataset or that genome dataset from NIH, put it into AWS for the first time, the first week we put it up we had 3200 new researchers crowdsource on that dataset. That was the first time, that I know of, that anyone had put up a major dataset for researchers. >> And the scale, certainly, is a great resource. And smart cities is an interesting area. I want to get your thoughts on your relationship with Intel. They have 5G coming out, they have a full network transformation, you're going to have autonomous vehicles out there, you're going to have all kinds of digital. How are you guys planning on powering the cloud and what's the role that Intel will play with you guys in the relationship? >> Of course, serverless computing comes into play significantly in areas like that because you want to create efficiencies, even in the cloud, we're all about that. People have always said, oh, AWS won't do that 'cause that's disrupting themselves. We're okay with disrupting ourselves if it's the right thing. We also don't want to hog resourcing of these tools that aren't necessary. So when it comes to devices like that and IOT, you need very efficient computing and you need tools that allow that efficient computing to both scale but not over-resource things. You'll see us continue to have models like that around IOT, or lambda, or serverless computing and how we access and make sure that those resources are used appropriately. >> We're almost out of time so I'd like to shift over if we can. Really impressed with the NGO work, the non-profit work as well and your work in the education space. Just talk about the nuance, differences between working with those particular constituents in the customer base, what you've learned and the kind of work you're providing in those silos right now. >> They are amazing, they are so frugal with their resources and it makes you hungry to really want to go out and help their mission because what you will find when you go meet with a lot of these not-for-profits, they are doing some of the most amazing work that even many people have really not heard of and they're being so frugal with how they resource and drive IT. There's a program called Feed the World and I met the developer of this and it's like two people. They've fed millions of people around the world with like three developers and creating an app and doing great work. To everything from like the American Heart Association that has a mission, literally, of stopping heart disease which is our number one killer around the world. When you meet them and you see the things they're doing and how they are using cloud computing to change and forward their mission. You heard us talk about human trafficking, it's a horrible, misunderstood environment out there that more of us need to be informed on and help with but computing can be a complete differentiator for them, cloud computing. We give millions of dollars of grants away, not just give away, we help them. We help them with the technical resourcing, how they're efficient, and we work really hard to try to help forward their mission and get the word out. It's humbling and it's really nice to feel that you're not only doing things for big governments but you also can help that individual not-for-profit that has a mission that's really important to not only them but groups in the world. >> It's a different level of citizen service, right? I mean, ocean conservancy this morning, talking about that and tidal change. >> What's the biggest thing that, in your mind, personal question, obviously you've been through from the beginning to now, a lot more growth ahead of you. I'm speculating that AWS Public Sector, although you won't disclose the numbers, I'll find a number out there. It's big, you guys could run the table and take a big share, similar to what you've done with startup and now enterprise market. Do you have a pinch-me moment where you go, where are we? Where are you on that spectrum of self-awareness of what's actually happening to you and this world and your team? In Public Sector, we operate just like all of AWS and all of Amazon. We really have treated this business like a startup and I create new teams just like everybody else does. I make them frugal and small and I say go do this. I will tell you, I don't even think about it because we are just scratching the surface, we are just getting going, and today we have customers in 155 countries and I have employees in about 25 countries now. Seven years ago, that was not the case. When you're moving that fast, you know that you're just getting going and that you have so much more that you can do to help your customers and create a partner ecosystem. It's a mission for us, it really is a mission and my team and myself are really excited, out there every day working to support our customers, to really grow and get them moving faster. We sort of keep pushing them to go faster. We have a long way to go and maybe ask me five years from now, we'll see. >> How about next year? We'll come back, we'll ask you again next year. >> Yeah, maybe I'll know more next year. >> John W.: Theresa, thank you for the time, very generous with your time. I know you have a big schedule over the course of this week so thank you for being here with us once again on theCUBE. >> Thank you. >> Many time CUBE alum, Theresa Carlson from AWS. Back with more here from the AWS Public Sector Summit 2017, Washington, D.C. right after this. (electronic music)